Day 2 MWC Analyst Hot Takes MWC Barcelona 2023
(soft music) >> Announcer: TheCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Welcome back to Spain, everybody. We're here at the Fira in MWC23. Is just an amazing day. This place is packed. They said 80,000 people. I think it might even be a few more walk-ins. I'm Dave Vellante, Lisa Martin is here, David Nicholson. But right now we have the Analyst Hot Takes with three friends of theCUBE. Chris Lewis is back again with me in the co-host seat. Zeus Kerravala, analyst extraordinaire. Great to see you, Z. and Sarbjeet SJ Johal. Good to see you again, theCUBE contributor. And that's my new name for him. He says that is his nickname. Guys, thanks for coming back on. We got the all male panel, sorry, but it is what it is. So Z, is this the first time you've been on it at MWC. Take aways from the show, Hot Takes. What are you seeing? Same wine, new bottle? >> In a lot of ways, yeah. I mean, I was talking to somebody this earlier that if you had come from like MWC five years ago to this year, a lot of the themes are the same. Telco transformation, cloud. I mean, 5G is a little new. Sustainability is certainly a newer theme here. But I think it highlights just the difficulty I think the telcos have in making this transformation. And I think, in some ways, I've been unfair to them in some degree 'cause I've picked on them in the past for not moving fast enough. These are, you know, I think these kind of big transformations almost take like a perfect storm of things that come together to happen, right? And so, in the past, we had technologies that maybe might have lowered opex, but they're hard to deploy. They're vertically integrated. We didn't have the software stacks. But it appears today that between the cloudification of, you know, going to cloud native, the software stacks, the APIs, the ecosystems, I think we're actually in a position to see this industry finally move forward. >> Yeah, and Chris, I mean, you have served this industry for a long time. And you know, when you, when you do that, you get briefed as an analyst, you actually realize, wow, there's a lot of really smart people here, and they're actually, they have challenges, they're working through it. So Zeus was saying he's been tough on the industry. You know, what do you think about how the telcos have evolved in the last five years? >> I think they've changed enormously. I think the problem we have is we're always looking for the great change, the big step change, and there is no big step change in a way. What telcos deliver to us as individuals, businesses, society, the connectivity piece, that's changed. We get better and better and more reliable connectivity. We're shunting a load more capacity through. What I think has really changed is their attitude to their suppliers, their attitude to their partners, and their attitude to the ecosystem in which they play. Understanding that connectivity is not the end game. Connectivity is part of the emerging end game where it will include storage, compute, connect, and analytics and everything else. So I think the realization that they are not playing their own game anymore, it's a much more open game. And some things they will continue to do, some things they'll stop doing. We've seen them withdraw from moving into adjacent markets as much as we used to see. So a lot of them in the past went off to try and do movies, media, and a lot went way way into business IT stuff. They've mainly pulled back from that, and they're focusing on, and let's face it, it's not just a 5G show. The fixed environment is unbelievably important. We saw that during the pandemic. Having that fixed broadband connection using wifi, combining with cellular. We love it. But the problem as an industry is that the users often don't even know the connectivity's there. They only know when it doesn't work, right? >> If it's not media and it's not business services, what is it? >> Well, in my view, it will be enabling third parties to deliver the services that will include media, that will include business services. So embedding the connectivity all the way into the application that gets delivered or embedding it so the quality mechanism deliver the gaming much more accurately or, I'm not a gamer, so I can't comment on that. But no, the video quality if you want to have a high quality video will come through better. >> And those cohorts will pay for that value? >> Somebody will pay somewhere along the line. >> Seems fuzzy to me. >> Me too. >> I do think it's use case dependent. Like you look at all the work Verizon did at the Super Bowl this year, that's a perfect case where they could have upsold. >> Explain that. I'm not familiar with it. >> So Verizon provided all the 5G in the Super Bowl. They provided a lot of, they provided private connectivity for the coaches to talk to the sidelines. And that's a mission critical application, right? In the NFL, if one side can't talk, the other side gets shut down. You can't communicate with the quarterback or the coaches. There's a lot of risk at that. So, but you know, there's a case there, though, I think where they could have even made that fan facing. Right? And if you're paying 2000 bucks to go to a game, would you pay 50 bucks more to have a higher tier of bandwidth so you can post things on social? People that go there, they want people to know they were there. >> Every football game you go to, you can't use your cell. >> Analyst: Yeah, I know, right? >> All right, let's talk about developers because we saw the eight APIs come out. I think ISVs are going to be a big part of this. But it's like Dee Arthur said. Hey, eight's better than zero, I guess. Okay, so, but so the innovation is going to come from ISVs and developers, but what are your hot takes from this show and now day two, we're a day and a half in, almost two days in. >> Yeah, yeah. There's a thing that we have talked, I mentioned many times is skills gravity, right? Skills have gravity, and also, to outcompete, you have to also educate. That's another theme actually of my talks is, or my research is that to puts your technology out there to the practitioners, you have to educate them. And that's the only way to democratize your technology. What telcos have been doing is they have been stuck to the proprietary software and proprietary hardware for too long, from Nokia's of the world and other vendors like that. So now with the open sourcing of some of the components and a few others, right? And they're open source space and antenna, you know? Antennas are becoming software now. So with the invent of these things, which is open source, it helps us democratize that to the other sort of skirts of the practitioners, if you will. And that will bring in more applications first into the IOT space, and then maybe into the core sort of California, if you will. >> So what does a telco developer look like? I mean, all the blockchain developers and crypto developers are moving into generative AI, right? So maybe those worlds come together. >> You'd like to think though that the developers would understand everything's network centric today. So you'd like to think they'd understand that how the network responds, you know, you'd take a simple app like Zoom or something. If it notices the bandwidth changes, it should knock down the resolution. If it goes up it, then you can add different features and things and you can make apps a lot smarter that way. >> Well, G2 was saying today that they did a deal with Mercedes, you know this probably better than I do, where they're going to embed WebEx in the car. And if you're driving, it'll shut off the camera. >> Of course. >> I'm like, okay. >> I'll give you a better example though. >> But that's my point. Like, isn't there more that we can do? >> You noticed down on the SKT stand the little helicopter. That's a vertical lift helicopter. So it's an electric vertical lift helicopter. Just think of that for a second. And then think of the connectivity to control that, to securely control that. And then I was recently at an event with Zeus actually where we saw an air traffic control system where there was no people manning the tower. It was managed by someone remotely with all the cameras around them. So managing all of those different elements, we call it IOT, but actually it's way more than what we thought of as IOT. All those components connecting, communicating securely and safely. 'Cause I don't want that helicopter to come down on my head, do you? (men laugh) >> Especially if you're in there. (men laugh) >> Okay, so you mentioned sustainability. Everybody's talking about power. I don't know if you guys have a lot of experience around TCO, but I'm trying to get to, well, is this just because energy costs are so high, and then when the energy becomes cheap again, nobody's going to pay any attention to it? Or is this the real deal? >> So one of the issues around the, if we want to experience all that connectivity locally or that helicopter wants to have that connectivity, we have to ultimately build denser, more reliable networks. So there's a CapEx, we're going to put more base stations in place. We need more fiber in the ground to support them. Therefore, the energy consumption will go up. So we need to be more efficient in the use of energy. Simple as that. >> How much of the operating expense is energy? Like what percent of it? Is it 10%? Is it 20%? Is it, does anybody know? >> It depends who you ask and it depends on the- >> I can't get an answer to that. I mean, in the enterprise- >> Analyst: The data centers? >> Yeah, the data centers. >> We have the numbers. I think 10 to 15%. >> It's 10 to 12%, something like that. Is it much higher? >> I've got feeling it's 30%. >> Okay, so if it's 30%, that's pretty good. >> I do think we have to get better at understanding how to measure too. You know, like I was talking with John Davidson at Sysco about this that every rev of silicon they come out with uses more power, but it's a lot more dense. So at the surface, you go, well, that's using a lot more power. But you can consolidate 10 switches down to two switches. >> Well, Intel was on early and talking about how they can intelligently control the cores. >> But it's based off workload, right? That's the thing. So what are you running over it? You know, and so, I don't think our industry measures that very well. I think we look at things kind of boxed by box versus look at total consumption. >> Well, somebody else in theCUBE was saying they go full throttle. That the networks just say just full throttle everything. And that obviously has to change from the power consumption standpoint. >> Obviously sustainability and sensory or sensors from IOT side, they go hand in hand. Just simple examples like, you know, lights in the restrooms, like in public areas. Somebody goes in there and just only then turns. The same concept is being applied to servers and compute and storage and every aspects and to networks as well. >> Cell tower. >> Yeah. >> Cut 'em off, right? >> Like the serverless telco? (crosstalk) >> Cell towers. >> Well, no, I'm saying, right, but like serverless, you're not paying for the compute when you're not using it, you know? >> It is serverless from the economics point of view. Yes, it's like that, you know? It goes to the lowest level almost like sleep on our laptops, sleep level when you need more power, more compute. >> I mean, some of that stuff's been in networking equipment for a long time, it just never really got turned on. >> I want to ask you about private networks. You wrote a piece, Athenet was acquired by HPE right after Dell announced a relationship with Athenet, which was kind of, that was kind of funny. And so a good move, good judo move by by HP. I asked Dell about it, and they said, look, we're open. They said the right things. We'll see, but I think it's up to HP. >> Well, and the network inside Dell is. >> Yeah, okay, so. Okay, cool. So, but you said something in that article you wrote on Silicon Angle that a lot of people feel like P5G is going to basically replace wireless or cannibalize wireless. You said you didn't agree with that. Explain why? >> Analyst: Wifi. >> Wifi, sorry, I said wireless. >> No, that's, I mean that's ridiculous. Pat Gelsinger said that in his last VMware, which I thought was completely irresponsible. >> That it was going to cannibalize? >> Cannibalize wifi globally is what he said, right? Now he had Verizon on stage with him, so. >> Analyst: Wifi's too inexpensive and flexible. >> Wifi's cheap- >> Analyst: It's going to embed really well. Embedded in that. >> It's reached near ubiquity. It's unlicensed. So a lot of businesses don't want to manage their own spectrum, right? And it's great for this, right? >> Analyst: It does the job. >> For casual connectivity. >> Not today. >> Well, it does for the most part. Right now- >> For the most part. But never at these events. >> If it's engineered correctly, it will. Right? Where you need private 5G is when reliability is an absolute must. So, Chris, you and I visited the Port of Rotterdam, right? So they're putting 5G, private 5G there, but there's metal containers everywhere, right? And that's going to disrupt it. And so there are certain use cases where it makes sense. >> I've been in your basement, and you got some pretty intense equipment in there. You have private 5G in there. >> But for carpeted offices, it does not make sense to bring private. The economics don't make any sense. And you know, it runs hot. >> So where's it going to be used? Give us some examples of where we should be looking for. >> The early ones are obviously in mining, and you say in ports, in airports. It broadens cities because you've got so many moving parts in there, and always think about it, very expensive moving parts. The cranes in the port are normally expensive piece of kits. You're moving that, all that logistics around. So managing that over a distance where the wifi won't work over the distance. And in mining, we're going to see enormous expensive trucks moving around trying to- >> I think a great new use case though, so the Cleveland Browns actually the first NFL team to use it for facial recognition to enter the stadium. So instead of having to even pull your phone out, it says, hey Dave Vellante. You've got four tickets, can we check you all in? And you just walk through. You could apply that to airports. You could do put that in a hotel. You could walk up and check in. >> Analyst: Retail. >> Yeah, retail. And so I think video, realtime video analytics, I think it's a perfect use case for that. >> But you don't need 5G to do that. You could do that through another mechanism, couldn't you? >> You could do wire depending on how mobile you want to do it. Like in a stadium, you're pulling those things in and out all the time. You're moving 'em around and things, so. >> Yeah, but you're coming in at a static point. >> I'll take the contrary view here. >> See, we can't even agree on that. (men laugh) >> Yeah, I love it. Let's go. >> I believe the reliability of connection is very important, right? And the moving parts. What are the moving parts in wifi? We have the NIC card, you know, the wifi card in these suckers, right? In a machine, you know? They're bigger in size, and the radios for 5G are smaller in size. So neutralization is important part of the whole sort of progress to future, right? >> I think 5G costs as well. Yes, cost as well. But cost, we know that it goes down with time, right? We're already talking about 60, and the 5G stuff will be good. >> Actually, sorry, so one of the big boom areas at the moment is 4G LTE because the component price has come down so much, so it is affordable, you can afford to bring it all together. People don't, because we're still on 5G, if 5G standalone everywhere, you're not going to get a consistent service. So those components are unbelievably important. The skillsets of the people doing integration to bring them all together, unbelievably important. And the business case within the business. So I was talking to one of the heads of one of the big retail outlets in the UK, and I said, when are you going to do 5G in the stores? He said, well, why would I tear out all the wifi? I've got perfectly functioning wifi. >> Yeah, that's true. It's already there. But I think the technology which disappears in front of you, that's the best technology. Like you don't worry about it. You don't think it's there. Wifi, we think we think about that like it's there. >> And I do think wifi 5G switching's got to get easier too. Like for most users, you don't know which is better. You don't even know how to test it. And to your point, it does need to be invisible where the user doesn't need to think about it, right? >> Invisible. See, we came back to invisible. We talked about that yesterday. Telecom should be invisible. >> And it should be, you know? You don't want to be thinking about telecom, but at the same time, telecoms want to be more visible. They want to be visible like Netflix, don't they? I still don't see the path. It's fuzzy to me the path of how they're not going to repeat what happened with the over the top providers if they're invisible. >> Well, if you think about what telcos delivers to consumers, to businesses, then extending that connectivity into your home to help you support secure and extend your connection into Zeus's basement, whatever it is. Obviously that's- >> His awesome setup down there. >> And then in the business environment, there's a big change going on from the old NPLS networks, the old rigid structures of networks to SD1 where the control point is moved outside, which can be under control of the telco, could be under the control of a third party integrator. So there's a lot changing. I think we obsess about the relative role of the telco. The demand is phenomenal for connectivity. So address that, fulfill that. And if they do that, then they'll start to build trust in other areas. >> But don't you think they're going to address that and fulfill that? I mean, they're good at it. That's their wheelhouse. >> And it's a 1.6 trillion market, right? So it's not to be sniffed at. That's fixed on mobile together, obviously. But no, it's a big market. And do we keep changing? As long as the service is good, we don't move away from it. >> So back to the APIs, the eight APIs, right? >> I mean- >> Eight APIs is a joke actually almost. I think they released it too early. The release release on the main stage, you know? Like, what? What is this, right? But of course they will grow into hundreds and thousands of APIs. But they have to spend a lot of time and effort in that sort of context. >> I'd actually like to see the GSMA work with like AWS and Microsoft and VMware and software companies and create some standardization across their APIs. >> Yeah. >> I spoke to them yes- >> We're trying to reinvent them. >> Is that not what they're doing? >> No, they said we are not in the business of a defining standards. And they used a different term, not standard. I mean, seriously. I was like, are you kidding me? >> Let's face it, there aren't just eight APIs out there. There's so many of them. The TM forum's been defining when it's open data architecture. You know, the telcos themselves are defining them. The standards we talked about too earlier with Danielle. There's a lot of APIs out there, but the consistency of APIs, so we can bring them together, to bring all the different services together that will support us in our different lives is really important. I think telcos will do it, it's in their interest to do it. >> All right, guys, we got to wrap. Let's go around the horn here, starting with Chris, Zeus, and then Sarbjeet, just bring us home. Number one hot take from Mobile World Congress MWC23 day two. >> My favorite hot take is the willingness of all the participants who have been traditional telco players who looked inwardly at the industry looking outside for help for partnerships, and to build an ecosystem, a more open ecosystem, which will address our requirements. >> Zeus? >> Yeah, I was going to talk about ecosystem. I think for the first time ever, when I've met with the telcos here, I think they're actually, I don't think they know how to get there yet, but they're at least aware of the fact that they need to understand how to build a big ecosystem around them. So if you think back like 50 years ago, IBM and compute was the center of everything in your company, and then the ecosystem surrounded it. I think today with digital transformation being network centric, the telcos actually have the opportunity to be that center of excellence, and then build an ecosystem around them. I think the SIs are actually in a really interesting place to help them do that 'cause they understand everything top to bottom that I, you know, pre pandemic, I'm not sure the telcos were really understand. I think they understand it today, I'm just not sure they know how to get there. . >> Sarbjeet? >> I've seen the lot of RN demos and testing companies and I'm amazed by it. Everything is turning into software, almost everything. The parts which are not turned into software. I mean every, they will soon. But everybody says that we need the hardware to run something, right? But that hardware, in my view, is getting miniaturized, and it's becoming smaller and smaller. The antennas are becoming smaller. The equipment is getting smaller. That means the cost on the physicality of the assets is going down. But the cost on the software side will go up for telcos in future. And telco is a messy business. Not everybody can do it. So only few will survive, I believe. So that's what- >> Software defined telco. So I'm on a mission. I'm looking for the monetization path. And what I haven't seen yet is, you know, you want to follow the money, follow the data, I say. So next two days, I'm going to be looking for that data play, that potential, the way in which this industry is going to break down the data silos I think there's potential goldmine there, but I haven't figured out yet. >> That's a subject for another day. >> Guys, thanks so much for coming on. You guys are extraordinary partners of theCUBE friends, and great analysts and congratulations and thank you for all you do. Really appreciate it. >> Analyst: Thank you. >> Thanks a lot. >> All right, this is a wrap on day two MWC 23. Go to siliconangle.com for all the news. Where Rob Hope and team are just covering all the news. John Furrier is in the Palo Alto studio. We're rocking all that news, taking all that news and putting it on video. Go to theCUBE.net, you'll see everything on demand. Thanks for watching. This is a wrap on day two. We'll see you tomorrow. (soft music)
SUMMARY :
that drive human progress. Good to see you again, And so, in the past, we had technologies have evolved in the last five years? is that the users often don't even know So embedding the connectivity somewhere along the line. at the Super Bowl this year, I'm not familiar with it. for the coaches to talk to the sidelines. you can't use your cell. Okay, so, but so the innovation of the practitioners, if you will. I mean, all the blockchain developers that how the network responds, embed WebEx in the car. Like, isn't there more that we can do? You noticed down on the SKT Especially if you're in there. I don't know if you guys So one of the issues around the, I mean, in the enterprise- I think 10 to 15%. It's 10 to 12%, something like that. Okay, so if it's So at the surface, you go, control the cores. That's the thing. And that obviously has to change and to networks as well. the economics point of view. I mean, some of that stuff's I want to ask you P5G is going to basically replace wireless Pat Gelsinger said that is what he said, right? Analyst: Wifi's too to embed really well. So a lot of businesses Well, it does for the most part. For the most part. And that's going to disrupt it. and you got some pretty it does not make sense to bring private. So where's it going to be used? The cranes in the port are You could apply that to airports. I think it's a perfect use case for that. But you don't need 5G to do that. in and out all the time. Yeah, but you're coming See, we can't even agree on that. Yeah, I love it. I believe the reliability of connection and the 5G stuff will be good. I tear out all the wifi? that's the best technology. And I do think wifi 5G We talked about that yesterday. I still don't see the path. to help you support secure from the old NPLS networks, But don't you think So it's not to be sniffed at. the main stage, you know? the GSMA work with like AWS are not in the business You know, the telcos Let's go around the horn here, of all the participants that they need to understand But the cost on the the data silos I think there's and thank you for all you do. John Furrier is in the Palo Alto studio.
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Murli Thirumale, Portworx by Pure Storage | KubeCon + CloudNativeCon NA 2022
>>Good afternoon and welcome back to Detroit, Lisa Martin here with John Furrier. We are live day two of our coverage of Coan Cloud Native Con North America. John, we've had great conversations. Yeah. All day yesterday. Half a day today. So far we're talking all things, Well, not all things Kubernetes so much more than that. We also have to talk about storage and data management solutions for Kubernetes projects, cuz that's obviously critical. >>Yeah, I mean the big trend here is Kubernetes going mainstream has been for a while. The adopt is crossing over, it's crossing the CADs and with that you're seeing security concerns. You're seeing things being gaps being filled. But enterprise grade is really the, the, the story. It's going enterprise, that's managed services, that's professional service, that's basically making things work at scale. This next segment hits that part and we are gonna talk about it in grade length >>With one of our alumni. Moral morale to Molly is back DP and GM of Port Work's Peer Storage. Great to have you back really? >>Yeah, absolutely. Delightful >>To be here. So I was looking on the website, number one in Kubernetes storage. Three years in a row. Yep. Awesome. What's Coworks doing here at KU Con? >>Well, I'll tell you, we, our engineering crew has been so productive and hard at work that I almost can't decide what to kind of tell you. But I thought what, what, what I thought I would do is kind of tell you that we are in forefront of two major trends in the world of Kubernetes. Right? And the, the two trends that I see are one is as a service, so is trend number one. So it's not software eating the world anymore. That's, that's old, old, old news. It's as a service unifying the world. The world wants easy, We all are, you know, subscribers to things like Netflix. We've been using Salesforce or other HR functions. Everything is as a service. And in the world of Kubernetes, it's a sign of that maturity that John was talking about as a platform that now as a service is the big trend. >>And so headline number one, if you will, is that Port Works is leading in the data management world for Kubernetes by providing, we're going all in on easy on as a service. So everything we do, we are satisfying it, right? So if you think, if you think about, if you think about this, that, that there are really, most of the people who are consuming Kubernetes are people who are building platforms for their dev users. And dev users want self service. That's one of the advantages of, of, of Kubernetes. And the more it is service size and made as a service, the more ready to consume it is. And so we are announcing at the show that we have, you know, the basic Kubernetes data management as a service, ha d r as a service. We have backup as a service and we have database as a service. So these are the three major components of data. And all of those are being made available as a service. And in fact, we're offering and announcing at the show our backup as a service freemium version where you can get free forever a terabyte of, of, you know, stuff to do for Kubernetes for forever. >>Congratulations on the announcement. Totally. In line with what the market wants. Developers want Selfer, they wanna also want simplicity by the way they'll leave if they don't like the service. Correct. So that you, you know that before we get into some more specifics, I want Yeah. Ask you on the industry and some of the point solutions you have, what, it's been two years since the acquisition with Pure Storage. Can you just give an update on how it's gone? Obviously as a service, you guys are hitting all your Marks, developers love it. Storage are big part of the game right now as well as these environments. Yeah. What's the update post acquisition two years. You had a great offering Stay right In >>Point Works. Yeah. So look, John, you're, you're, you're a veteran of the industry and have seen lots of acquisitions, right? And I've been acquired twice before myself. So, you know, there's, there's always best practices and poor practices in terms of acquisitions and I'm, you know, really delighted to say I think this, this acquisition has had some of the best practices. Let me just name a couple of them, right? One of them is just cultural fit, right? Cultural fit is great. Entrepreneurs, anybody, it's not just entrepreneurs. Everybody loves to work in a place they enjoy working with, with people that they, you know, thrive when they, when they interact with. And so the cultural fit with, with Pure is fantastic. The other one is the strategic intent that Pure had when they acquired us is still true. And so that goes a long way, you know, in terms of an investment profile, in terms of the ability to kind of leverage assets within the company. So Pure had kind of disrupted the world of storage using Flash and they wanted to disrupt higher up the stack using Kubernetes. And that's kind of been our role inside their strategy. And it's, it's still true. >>So culture, strategic intent. Yeah. Product market fit as well. You were, you weren't just an asset for customers or acquisition and then let the founders go through their next thing. You are part of their growth play. >>Absolutely. Right. The, the beauty of, of the kind of product market fit is, let's talk about the market is we have been always focused on the global two k and that is at the heart of, you know, purest 10,000 strong customer base, right? They have very strong presence in the, in the global two k. And we, we allow them to kind of go to those same folks with, with the offering. >>So satisfying everything that you do. What's for me as a business, whether I'm a financial services organization, I'm a hospital, I'm a retailer, what's in it for me >>As a customer? Yeah. So the, the what's in it for, for me is two things. It's speed and ease of use, which in a way are related. But, but, but you know, one is when something is provided as a service, it's much more consumable. It's instantly ready. It's like instant oatmeal, right? You just get it just ad hot water and it's there. Yep. So the world of of it has moved from owning large data centers, right? That used to be like 25 years ago and running those data centers better than everybody else to move to let me just consume a data center in the form of a cloud, right? So satisfying the cloud part of the data center. Now people are saying, well I expect that for software and services and I don't want it just from the public cloud, I want it from my own IT department. >>This is old news. And so the, the, the big news here is how fast Kubernetes has kind of moved everything. You know, you take a lot of these changes, Kubernetes is a poster child for things happening faster than the last wave. And in the last couple of years I would say that as a service model has really kind of thrived in the world of Kubernetes. And developers want to be able to get it fast. And the second thing is they want to be able to operate it fast. Self-service is the other benefit. Yeah. So speed and self-service are both benefits of, of >>This. Yeah. And, and the thing that's come up clearly in the cube, this is gonna be part of the headlines we'll probably end up getting a lot of highlights from telling my team to make a note of this, is that developers are gonna be be the, the business if you, if you take digital transformation to its conclusion, they're not a department that serves the business, they are the business that means Exactly. They have to be more productive. So developer productivity has been the top story. Yes. Security as a serves all these things. These are, these are examples to make developers more productive. But one of the things that came up and I wanna get your reaction to is, is that when you have disruption and, and the storage vision, you know what disruption it means. Cuz there's been a whole discussion around disruptive operations. When storage goes down, you have back m dr and failover. If there's a disruption that changes the nature of invisible infrastructure, developers want invisible infrastructure. That's the future steady state. So if there's a disruption in storage >>Yeah. It >>Can't affect the productivity and the tool chains and the workflows of developers. Yep. Right? So how do you guys look at that? Cuz you're a critical component. Storage is a service is a huge thing. Yeah. Storage has to, has to work seamlessly. And let's keep the developers out of the weeds. >>John. I think what, what what you put your finger on is another huge trend in the world of Kubernetes where at Cube Con, after all, which is really where, where all the leading practitioners both come and the leading vendors are. So here's the second trend that we are leading and, and actually I think it's happening not just with us, but with other, for folks in the industry. And that is, you know, the world of DevOps. Like DevOps has been such a catchphrase for all, all of us in the industry last five years. And it's been both a combination of cultural change as well as technology change. Here's what the latest is on the, in the world of DevOps. DevOps is now crystallized. It's not some kind of mysterious art form that you read about how people are practicing. DevOps is, it's broken into two, two things now. >>There is the platform part. So DevOps is now a bunch of platforms. And the other part of DevOps is a bunch of practices. So a little bit on both these, the platforms in the world of es there's only three platforms, right? There's the orchestration platforms, the, you know, eks, the open ships of the world and so on. There are the data management platforms, pro people like Port Works. And the third is security platforms, right? You know, Palo Alto Networks, others Aqua or all in this. So these are the three platforms and there are platform engineering teams now that many of our largest customers, some of the largest banks, the largest service providers, they're all operating as a ES platform engineering team. And then now developers, to your point, developers are in the practice of being able to use these platforms to launch new services. So the, the actual IT ops, the ops are run by developers now and they can do it on these platforms. And the platform engineering team provide that as an ease of use and they're there to troubleshoot when problems happen. So the idea of DevOps as a ops practice and a platform is the newest thing. E and, and ports and pure storage leading in the world of data management platforms >>There. Talk about a customer example that you think really articulates the value that Port Works and Pure Storage delivers from a data management perspective. >>Yeah, so there's so many examples. One of the, one of the longest running examples we have is a very, very large service provider that, you know, you all know and probably use, and they have been using us in the cable kinda set box or cable box business. They get streams of data from, from cable boxes all over the world. They collected all in a centralized large kind of thing and run elastic search and analytics on it. Now what they have done is they couldn't keep up with this at the scale and the depth, right? The speed of, of activity and the distributed nature of the activity. The only way to solve this was to use something like Kubernetes manage with Spark coming, bringing all the data in to deep, deep, deep silos of storage, which are all running not even on a sand, but on kind of, you know, very deep terabytes and terabytes of, of storage. So all of this is orchestrated with the Heco coworks and there's a platform engineering team. We are building that platform for them with some of these other components that allows them to kind of do analytics and, and make some changes in real time. Huge kind of setup for, for >>That. Yeah. Well, you guys have the right architecture. I love the vision. I love what you guys are doing. I think this is right in line with Pures. They've always been disruptors. I remember when we first interviewed the CEO when they started Yep. They, they stayed on path. They didn't waiver. EMC was the big player. They ended up taking their lunch and dinner as well and they beat 'em in the marketplace. But now you got this traction here. So I have to ask you, how's the business, what's the results look like? Either GM cloud native business unit of a storage company that's transformed and transforming? >>Yeah, you know, it's interesting, we just hit the two year anniversary, right John? And so what we did was just kind of like step back and hey, you know, we're running so hard, you just take a step back. And we've tripled the business in the two years since the acquisition, the two years before and, and we were growing through proven. So, you know, that that's quite a fe and we've tripled the number of people, the amount of engineering investments we have, the number of go to market investments have, have been, have been awesome. So business is going really well though, I will say. But I think, you know, we have, we can't be, we we're watching the market closely. You know, as a former ceo, I, you have to kind of learn to read the tea leaves when you invest. And I think, you know, what I would say is we're proceeding with caution in the next two quarters. I view business transformation as not a cancelable activity. So that's the, that's the good news, right? Our customers are large, it's, >>It's >>Right. All they're gonna do is say, Hey, they're gonna put their hand, their hand was always going right on the dial. Now they're kind of putting their hand on the dial going, hey, where, what is happening? But my, my own sense of this is that people will continue to invest through it. The question is at what level? And I also think that this is a six month kind of watch, the watch where, where we put the dial. So Q4 and q1 I think are kind of, you know, we have our, our watch kind of watch the market sign. But I have the highest confidence. What >>Does your gut tell you? You're an entrepreneur, >>Which my, my gut says that we'll go through a little bit of a cautious investment period in the next six months. And after that I think we're gonna be back in, back full, full in the crazy growth that we've always been. We're gonna grow by the way, in the next think >>It's core style. I think I'm, I'm more bullish. I think there's gonna be some, you know, weeding out of some overinvestment pre C or pre bubble. But I think tech's gonna continue to grow. I don't see >>It's stopping. Yeah. And, and the investment is gonna be on these core platforms. See, back to the platform story, it's gonna be in these core platforms and on unifying everything, let's consume it better rather than let's go kind of experiment with a whole bunch of things all over the map, right? So you'll see less experimentation and more kind of, let's harvest some of the investments we've made in the last couple >>Of years and actually be able to, to enable companies in any industry to truly be data companies. Because absolutely. We talked about as a service, we all have these expectations that any service we want, we can get it. Yes. There's no delay because patients has gone Yeah. From the pandemic. >>So it is kind of, you know, tightening up the screws on what they've built. They, you know, adding some polish to it, adding some more capability, like I said, a a a, a combination of harvesting and new investing. It's a combination I think is what we're gonna see. >>Yeah. What are some of the things that you're looking forward to? You talked about some of the, the growth things in the investment, but as we round out Q4 and head into a new year, what are you excited about? >>Yeah, so you know, I mentioned our, as a service kind of platform, the global two K for us has been a set of customers who we co-create stuff with. And so one of the other set of things that we are very excited about and announcing is because we're deployed at scale, we're, we're, we have upgraded our backend. So we have now the ability to go to million IOPS and more and, and for, for the right backends. And so Kubernetes is a add-on which will not slow down your, your core base infrastructure. Second thing that that we, we have is added a bunch of capability in the disaster recovery business continuity front, you know, we always had like metro kind of distance dr. We had long distance dr. We've added a near sync Dr. So now we can provide disaster recovery and business continuity for metro distances across continents and across the planet. Right? That's kind of a major change that we've done. The third thing is we've added the capability for file block and Object. So now by adding object, we're really a complete solution. So it is really that maturity of the business Yeah. That you start seeing as enterprises move to embracing a platform approach, deploying it much more widely. You talked about the early majority. Yeah. Right. And so what they require is more enterprise class capability and those are all the things that we've been adding and we're really looking forward >>To it. Well it sounds like tremendous evolution and maturation of Port Works in the two years since it's been with Pure Storage. You talked about the cultural alignment, great stuff that you're achieving. Congratulations on that. Yeah. Great stuff >>Ahead and having fun. Let's not forget that, that's too life's too short to do. It is right. >>You're right. Thank you. We will definitely, as always on the cube, keep our eyes on this space. Mur. Meley, it's been great to have you back on the program. Thank you for joining, John. >>Thank you so much. It's pleasure. Our, >>For our guests and John Furrier, Lisa Martin here live in Detroit with the cube about Coan Cloud Native Con at 22. We'll be back after a short break.
SUMMARY :
So far we're talking all things, Well, not all things Kubernetes so much more than that. crossing over, it's crossing the CADs and with that you're seeing security concerns. Great to have you back really? Yeah, absolutely. So I was looking on the website, number one in Kubernetes storage. And in the world of Kubernetes, it's a sign of that maturity that and made as a service, the more ready to consume it is. Storage are big part of the game right now as well as these environments. And so the cultural fit with, with Pure is fantastic. You were, you weren't just an asset for customers that is at the heart of, you know, purest 10,000 strong customer base, So satisfying everything that you do. So satisfying the cloud part of the data center. And in the last couple of years I would say that So developer productivity has been the top story. And let's keep the developers out of the weeds. So here's the second trend that we are leading and, There's the orchestration platforms, the, you know, eks, Talk about a customer example that you think really articulates the value that Port Works and Pure Storage delivers we have is a very, very large service provider that, you know, you all know I love the vision. And so what we did was just kind of like step back and hey, you know, But I have the highest confidence. We're gonna grow by the way, in the next think I think there's gonna be some, you know, weeding out of some overinvestment experimentation and more kind of, let's harvest some of the investments we've made in the last couple From the pandemic. So it is kind of, you know, tightening up the screws on what they've the growth things in the investment, but as we round out Q4 and head into a new year, what are you excited about? of capability in the disaster recovery business continuity front, you know, You talked about the cultural alignment, great stuff that you're achieving. It is right. it's been great to have you back on the program. Thank you so much. For our guests and John Furrier, Lisa Martin here live in Detroit with the cube about Coan Cloud
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Murli Thirumale, Portworx by Pure Storage | KubeCon + CloudNativeCon NA 2022
>>Good afternoon and welcome back to Detroit, Lisa Martin here with John Furrier. We are live day two of our coverage of Coan Cloud Native, Con North America. John, we've had great conversations. Yeah. All day yesterday. Half a day today. So far we're talking all things, Well, not all things Kubernetes so much more than that. We also have to talk about storage and data management solutions for Kubernetes projects, cuz that's obviously critical. >>Yeah, I mean the big trend here is Kubernetes going mainstream has been for a while. The adopt is crossing over, it's crossing the CADs and with that you're seeing security concerns. You're seeing things being gaps being filled. But enterprise grade is really the, the, the story. It's going enterprise, that's managed services, that's professional service, that's basically making things work at scale. This next segment hits that, that part, and we're gonna talk about it in grade length >>With one of our alumni morale to Molly is back VP and GM of Port Work's peer Storage. Great to have you back really? >>Yeah, absolutely. Delightful to >>Be here. So I was looking on the website, number one in Kubernetes storage. Three years in a row. Yep. Awesome. What's Coworks doing here at KU Con? >>Well, I'll tell you, we, our engineering crew has been so productive and hard at work that I almost can't decide what to kind of tell you. But I thought what, what, what I thought I would do is kind of tell you that we are in forefront of two major trends in the world of es. Right? And the, the two trends that I see are one is as a service, so is trend number one. So it's not software eating the world anymore. That's, that's old, old, old news. It's as a service, unifying the world. The world wants easy, We all are, you know, subscribers to things like Netflix. We've been using Salesforce or other HR functions. Everything is as a service. And in the world of Kubernetes, it's a sign of that maturity that John was talking about as a platform that now as a service is the big trend. >>And so headline number one, if you will, is that Port Works is leading in the data management world for the Kubernetes by providing, we're going all in on easy on as a service. So everything we do, we are satisfying it, right? So if you think, if you think about, if you think about this, that, that there are really, most of the people who are consuming Kubernetes are people who are building platforms for their dev users and their users want self service. That's one of the advantages of, of, of Kubernetes. And the more it is service size and made as a service, the more ready to consume it is. And so we are announcing at the show that we have, you know, the basic Kubernetes data management as a service, ha d r as a service. We have backup as a service and we have database as a service. So these are the three major components of data. And all of those are being made available as a service. And in fact, we're offering and announcing at the show our backup as a service freemium version where you can get free forever a terabyte of, of, you know, stuff to do for Kubernetes for forever. >>Congratulations on the announcement. Totally. In line with what the market wants. Developers want self serve, they wanna also want simplicity by the way they'll leave if they don't like the service. Correct. So that you, you know, that before we get into some more specifics, I want to Yeah. Ask you on the industry and some of the point solutions you have, what, it's been two years since the acquisition with Pure Storage. Can you just give an update on how it's gone? Obviously as a service, you guys are hitting all your Marks, developers love it. Storage a big part of the game right now as well as these environments. Yeah. What's the update post acquisition two years, You had a great offering Stay >>Right In Point Works. Yeah. So look, John, you're, you're, you're a veteran of the industry and have seen lots of acquisitions, right? And I've been acquired twice before myself. So, you know, there's, there's always best practices and poor practices in terms of acquisitions and I'm, you know, really delighted to say I think this, this acquisition has had some of the best practices. Let me just name a couple of them, right? One of them is just cultural fit, right? Cultural fit is great. Entrepreneurs, anybody, it's not just entrepreneurs. Everybody loves to work in a place they enjoy working with, with people that they, you know, thrive when they, when they interact with. And so the cultural fit with, with Pure is fantastic. The other one is the strategic intent that Pure had when they acquired us is still true. And so that goes a long way, you know, in terms of an investment profile, in terms of the ability to kind of leverage assets within the company. So Pure had kind of disrupted the world of storage using Flash and they wanted to disrupt higher up the stack using Kubernetes. And that's kind of been our role inside their strategy. And it's, it's still true. >>So culture, strategic intent. Yeah. Product market fit as well. You were, you weren't just an asset for customers or acquisition and then let the founders go through their next thing. You are part of their growth play. >>Absolutely. Right. The, the beauty of, of the kind of product market fit is, let's talk about the market is we have been always focused on the global two k and that is at the heart of, you know, purest 10,000 strong customer base, right? They have very strong presence in the, in the global two k. And we, we allow them to kind of go to those same folks with, with the offering. >>So satisfying everything that you do. What's for me as a business, whether I'm a financial services organization, I'm a hospital, I'm a retailer, what's in it for me >>As a customer? Yeah. So the, the what's in it for, for me is two things. It's speed and ease of use, which in a way are related. But, but, but you know, one is when something is provided as a service, it's much more consumable. It's instantly ready. It's like instant oatmeal, right? You just get it just adho water and it's there. Yep. So the world of of IT has moved from owning large data centers, right? That used to be like 25 years ago and running those data centers better than everybody else to move to let me just consume a data center in the form of a cloud, right? So satisfying the cloud part of the data center. Now people are saying, well I expect that for software and services and I don't want it just from the public cloud, I want it from my own IT department. >>This is old news. And so the, the, the big news here is how fast Kubernetes has kind of moved everything. You know, you take a lot of these changes, Kubernetes is a poster child for things happening faster than the last wave. And in the last couple of years I would say that as a service model has really kind of thrived in the world of Kubernetes. And developers want to be able to get it fast. And the second thing is they wanna be able to operate it fast. Self-service is the other benefit. Yeah. So speed and self-service are both benefits of, of >>This. Yeah. And, and the thing that's come up clearly in the cube, and this is gonna be part of the headlines, we'll probably end up getting a lot of highlights from telling my team to make a note of this, is that developers are gonna be be the business if you, if you take digital transformation to its conclusion, they're not a department that serves the business, they are the business that means Exactly. They have to be more productive. So developer productivity has been the top story. Yes. Security as a services, all these things. These are, these are examples to make developers more productive. But one of the things that came up and I wanna get your reaction to Yeah. Is, is that when you have disruption and, and the storage vision, you know what disruption it means. Cuz there's been a whole discussion around disruptive operations. When storage goes down, you have back DR. And failover. If there's a disruption that changes the nature of invisible infrastructure, developers want invisible infrastructure. That's the future steady state. So if there's a disruption in storage >>Yeah. It >>Can't affect the productivity and the tool chains and the workflows of developers. Yep. Right? So how do you guys look at that? Cause you're a critical component. Storage is a service, it's a huge thing. Yeah. Storage has to, has to work seamlessly. And let's keep the developers out of the weeds. >>John. I think what, what what you put your finger on is another huge trend in the world of Kubernetes where Atan after all, which is really where, where all the leading practitioners both come and the leading vendors are. So here's the second trend that we are leading and, and actually I think it's happening not just with us, but with other, for folks in the industry. And that is, you know, the world of DevOps. Like DevOps has been such a catchphrase for all of of us in the industry last five years. And it's been both a combination of cultural change as well as technology change. Here's what the latest is on the, in the world of DevOps. DevOps is now crystallized. It's not some kind of mysterious art form that you read about. Okay. How people are practicing. DevOps is, it's broken into two, two things now. >>There is the platform part. So DevOps is now a bunch of platforms. And the other part of DevOps is a bunch of practices. So a little bit on both these, the platforms in the world of es there's only three platforms, right? There's the orchestration platforms, the, you know, eks, the open ships of the world and so on. There are the data management platforms, pro people like Port Works. And the third is security platforms, right? You know, Palo Alto Networks, others Aqua are all in this. So these are the three platforms and there are platform engineering teams now that many of our largest customers, some of the largest banks, the largest service providers, they're all operating as a ES platform engineering team. And then now developers, to your point, developers are in the practice of being able to use these platforms to launch new services. So the, the actual IT ops, the ops are run by developers now and they can do it on these platforms. And the platform engineering team provide that as an ease of use and they're there to troubleshoot when problems happen. So the idea of DevOps as a ops practice and a platform is the newest thing. And, and ports and pure storage leading in the world of data management >>Platforms there. Talk about a customer example that you think really articulates the value that Port Works and Pure Storage delivers from a data management >>Perspective. Yeah, so there's so many examples. One of the, one of the longest running examples we have is a very, very large service provider that, you know, you all know and probably use, and they have been using us in the cable kind of set box or cable box business. They get streams of data from, from cable boxes all over the world. They collected all in a centralized large kind of thing and run elastic search and analytics on it. Now what they have done is they couldn't keep up with this at the scale and the depth, right? The speed of, of activity and the distributed nature of the activity. The only way to solve this was to use something like Kubernetes manage with Spark coming, bringing all the data in into deep, deep, deep silos of storage, which are all running not even on a sand, but on kind of, you know, very deep terabytes and terabytes of, of storage. So all of this is orchestrated with the he of Coworks and there's a platform engineering team. We are building that platform for them, them with some of these other components that allows them to kind of do analytics and, and make some changes in real time. Huge kind of setup for, for >>That. Yeah. Well, you guys have the right architecture. I love the vision. I love what you guys are doing. I think this is right in line with Pures. They've always been disruptors. I remember when we first interviewed the CEO and they started Yep. They, they stayed on path. They didn't waver. EMC was the big player. They ended up taking their lunch and dinner as well and they beat 'em in the marketplace. But now you got this traction here. So I have to ask you, how's the business, what's the results look like? You're a GM cloud native business unit of a storage company that's transformed and transforming. >>Yeah, you know, it's interesting, we just hit the two year anniversary, right John? And so what we did was just kind of like step back and hey to, you know, we're running so hard, you just take a step back and we've tripled the business in the two years since the acquisition, the two years before and, and we were growing through proven. So, you know, that that's quite a fee. And we've tripled the number of people, the amount of engineering investments we have, the number of go to market investments have been, have been awesome. So business is going really well though, I will say. But I think, you know, we have, we can't be, we're watching the market closely. You know, as a former ceo, I, you have to kind of learn to read the tea leaves when you invest. And I think, you know, what I would say is we're proceeding with caution in the next two quarters. I view business transformation as not a cancelable activity. So that's the, that's the good news, right? Our customers are large, >>It's >>Right. Never gonna stop prices, right? All they're gonna do is say, Hey, they're gonna put their hand, their hand was always going right on the dial. Now they're kind of putting their hand on the dial going, hey, where, what is happening? But my, my own sense of this is that people who continue to invest through it, the question is at what level? And I also think that this is a six month kind of watch, the watch where, where we put the dial. So Q4 and q1 I think are kind of, you know, we have our, our watch kind of watch the market sign. But I have the highest confidence. What >>Does your gut tell you? You're an >>Entrepreneur. My, my gut says that we'll go through a little bit of a cautious investment period in the next six months. And after that I think we're gonna be back in, back full, full in the crazy growth that we've always been. Yeah. We're gonna grow by the way, in the next, I think >>It's corn style. I think I'm, I'm more bullish. I think it's gonna be some, you know, weeding out of some overinvestment, pre covid or pre bubble. But I think tech's gonna continue to grow. I don't see >>It's stopping. Yeah. And, and the investment is gonna be on these core platforms. See, back to the platform story, it's gonna be in these lower platforms and on unifying everything, let's consume it better rather than let's go kind of experiment with a whole bunch of things all over the map, right? So you'll see less experimentation and more kind of, let's harvest some of the investments we've made in the last couple >>Of years and actually be able to, to enable companies in, in the industry to truly be data companies because absolutely. We talked about as a service, we all have these expectations that any service we want, we can get it. Yes. There's no delay because patients has gone Yeah. From the pandemic. >>So it is kind of, you know, tightening up the screws on what they've built. They, you know, adding some polish to it, adding some more capability, like I said, a, a a, a combination of harvesting and new investing. It's a combination I think is what we're gonna see. >>Yeah. What are some of the things that you're looking forward to? You talked about some of the, the growth things in the investment, but as we round out Q4 and head into a new year, what are you excited about? >>Yeah, so, you know, I mentioned our, as a service kind of platform. The global two K for us has been a set of customers who we co-create stuff with. And so one of the other set of things that we are very excited about and announcing is because we're deployed at scale, we're, we're, we have upgraded our backend. So we have now the ability to go to million IOPS and more and, and for, for the right backends. And so Kubernetes is a add-on, which will not slow down your, your core base infrastructure. Second thing that that we, we have is added a bunch of capability in the disaster recovery business continuity front, you know, we always had like metro kind of distance Dr. We had long distance dr. We've added a near sync Dr. So now we can provide disaster recovery and business continuity for metro distances across continents and across the planet. Right? That's kind of a major change that we've done. The third thing is we've added the capability for file block and Object. So now by adding object, we're really a complete solution. So it is really that maturity of the business Yeah. That you start seeing as enterprises move to embracing a platform approach, deploying it much more widely. You talked about the early majority. Yeah. Right. And so what they require is more enterprise class capability and those are all the things that we've been adding and we're really looking forward to it. >>Well it sounds like tremendous evolution and maturation of Port Works in the two years since it's been with Pure Storage. You talked about the cultural alignment, Great stuff that you are achieving. Congratulations on that. Great stuff >>Ahead and having fun. Let's not forget that that's too life's too short to do. It is. You're right. >>Right. Thank you. We will definitely, as always on the cube, keep our eyes on this space. Mur. Meley, it's been great to have you back on the program. Thank you for joining, John. >>Great. Thank you so much. It's a pleasure. Our, >>For our guests and John Furrier, Lisa Martin here live in Detroit with the cube about Cob Con Cloud native Con at 22. We'll be back after a short break.
SUMMARY :
So far we're talking all things, Well, not all things Kubernetes so much more than that. crossing over, it's crossing the CADs and with that you're seeing security concerns. Great to have you back really? Delightful to So I was looking on the website, number one in Kubernetes storage. And in the world of Kubernetes, it's a sign of that maturity that and made as a service, the more ready to consume it is. Storage a big part of the game right now as well as these environments. And so the cultural You were, you weren't just an asset for customers that is at the heart of, you know, purest 10,000 strong customer base, So satisfying everything that you do. So satisfying the cloud part of the data center. And in the last couple of years I would say that disruption and, and the storage vision, you know what disruption it means. And let's keep the developers out So here's the second trend that we are leading and, And the platform engineering team provide that as an ease of use and they're there to troubleshoot Talk about a customer example that you think really articulates the value that Port Works and Pure Storage The speed of, of activity and the distributed nature of the activity. I love the vision. And so what we did was just kind of like step back and hey to, you know, But I have the highest confidence. full in the crazy growth that we've always been. I think it's gonna be some, you know, weeding out of some overinvestment, experimentation and more kind of, let's harvest some of the investments we've made in the last couple in the industry to truly be data companies because absolutely. So it is kind of, you know, tightening up the screws on what they've the growth things in the investment, but as we round out Q4 and head into a new year, what are you excited about? of capability in the disaster recovery business continuity front, you know, You talked about the cultural alignment, Great stuff that you are achieving. Let's not forget that that's too life's too short to do. it's been great to have you back on the program. Thank you so much. For our guests and John Furrier, Lisa Martin here live in Detroit with the cube about Cob Con Cloud
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Vikas Ratna and James Leach, Cisco | Simplifying Hybrid Cloud
(upbeat music) >> Welcome back to theCUBE special presentation, Simplifying Hybrid Cloud brought to you by Cisco. We're here with Vikas Ratna who's the director of product management for UCS at Cisco and James Leach, who is director of business development at Cisco. Gents welcome back to theCUBE, good to see you again. >> Hey, thanks for having us. >> Okay Jim, let's start. We know that when it comes to navigating a transition to hybrid cloud, it's a complicated situation for a lot of customers. And as organizations as they hit the pavement for their hybrid cloud journeys, what are the most common challenges that they face? What are they telling you? How Cisco specifically UCS helping them deal with these problems? >> Well, you know, first I think that's a, you know, that's a great question and, you know, customer-centric view is the way that we've taken, is kind of the approach we've taken from day one right? So I think that if you look at the challenges that we're solving for that our customers are facing, you could break them into just a few kind of broader buckets. The first would definitely be applications right? That's the, that's where the rubber meets your proverbial road with the customer, and I would say that, you know, what we're seeing is the challenges customers are facing within applications come from the way that applications have evolved. So what we're seeing now is more data-centric applications for example. Those require that we, you know, are able to move, and process large datasets really in real time. And the other aspect of applications I think that give our customers kind of some, you know, pose some challenges, would be around the fact that they're changing so quickly. So the application that exists today, or the day that they, you know, make a purchase of infrastructure to be able to support that application, that application is most likely changing so much more rapidly than the infrastructure can keep up with today. So, that creates some challenges around, you know, how do I build the infrastructure? How do I rightsize it without over provisioning for example? But also there's a need for some flexibility around life cycle and planning those purchase cycles based on the life cycle of the different hardware elements. And within the infrastructure, which I think is the second bucket of challenges, we see customers who are being forced to move away from the, like a modular or Blade approach which offers a lot of operational and consolidation benefits, and they have to move to something like a rack server model for some applications because of these needs that these data-centric applications have, and that creates a lot of, you know, opportunity for siloing infrastructure. And those silos in turn create multiple operating models within the, you know, a data center environment that, you know, again drive a lot of complexity. So that complexity is definitely the enemy here. And then finally I think life cycles. We're seeing this democratization of processing if you will, right? So it's no longer just CPU-focused, we have GPU, we have FPGA, we have, you know, things that are being done in storage and the fabrics that stitch them together, that are all changing rapidly and have very different life cycles. So, when those life cycles don't align, for a lot of our customers they see a challenge in how they can manage this, you know, these different life cycles and still make a purchase, without having to make too big of a compromise in one area or another because of the misalignment of life cycles. So that is a, you know, kind of the other bucket. And then finally I think management is huge, right? So management, you know, at its core is really rightsized for our customers and give them the most value when it meets the mark around scale and scope. You know, back in 2009 we weren't meeting that mark in the industry and UCS came about and took a management outside the chassis, right? We put it at the top of the rack and that worked great for the scale and scope we needed at that time, however, as things have changed, we're seeing a very new scale and scope needed right? So we're talking about a hybrid cloud world that has to manage across data centers, across clouds, and, you know, having to stitch things together for some of our customers poses a huge challenge. So there are tools for all of those operational pieces that touch the application, that touch the infrastructure but they're not the same tool. They tend to be disparate tools that have to be put together. >> Dave: All right. >> So our customers, you know, don't really enjoy being in the business of, you know, building their own tools so that creates a huge challenge. And one where I think that they really crave that full hybrid cloud stack that has that application visibility but also can reach down into the infrastructure. >> Right, you know, Jim I said in my open that you guys, Cisco had sort of changed the server game with the original UCS, but the X-Series is the next generation, the generation for the next decade which is really important 'cause you touched on a lot of things. These data-intensive workloads, alternative processors to sort of meet those needs, the whole cloud operating model and hybrid cloud has really changed so how is it going with with the X-Series? You made a big splash last year, what's the reception been in the field? >> Actually it's been great. You know, we're finding that customers can absolutely relate to our, you know, UCS X-Series story. I think that, you know, the main reason they relate to it is they helped create it, right? It was their feedback and their partnership that gave us really the, those problem areas, those areas that we could solve for the customer that actually add, you know, significant value. So, you know, since we brought UCS to market back in 2009, you know, we had this unique architectural paradigm that we created, and I think that created a product which was the fastest in Cisco history in terms of growth. What we're seeing now is X-Series is actually on a faster trajectory. So we're seeing a tremendous amount of uptake, we're seeing, you know, both in terms of, you know, the number of customers, but also more importantly, the number of workloads that our customers are using, and the types of workloads are growing, right? So we're growing this modular segment that exists, not just, you know, bringing customers onto a new product but we're actually bringing them into the product in the way that we had envisioned which is one infrastructure that can run any application into it seamlessly. So we're really excited to be growing this modular segment. I think the other piece, you know, that, you know, we judge ourselves is, you know, sort of not just within Cisco but also within the industry. And I think right now as a, you know, a great example, you know, our competitors have taken kind of swings and misses over the past five years at this, at a, you know, kind of the new next architecture, and we're seeing a tremendous amount of growth even faster than any of our competitors have seen when they announced something that was new to this space. So, I think that the ground-up work that we did is really paying off, and I think that what we're also seeing is it's not really a leapfrog game as it may have been in the past. X-Series is out in front today and, you know, we're extending that lead with some of the new features and capabilities we have. So we're delivering on the story that's already been resonating with customers, and, you know, we're pretty excited that we're seeing the results as well. So as our competitors hit walls, I think we're, you know, we're executing on the plan that we laid out back in June, when we launched X-Series to the world. And, you know, as we continue to do that, we're seeing, you know, again, tremendous uptake from our customers. >> So thank you for that Jim. So, Vikas I was just on Twitter just today actually talking about the gravitational pull, you've got the public clouds pulling CXOs one way, and you know, on-prem folks pulling the other way, and hybrid cloud so, organizations are struggling with a lot of different systems and architectures, and ways to do things. And I said that what they're trying to do is abstract all that complexity away and they need infrastructure to support that and I think your stated aim is really to try to help with that confusion with the X-Series right? I mean, so how so? Can you explain that? >> Sure, and that's the right, the context that you built up right there Dave. If you walk into enterprise data center you'll see plethora of compute systems spread all across because every application has its unique needs, and hence you find drive node, drive-dense system, memory-dense system, GPU-dense system, core-dense system, and variety of form factors, 1U, 2U, 4U, and every one of them typically come with, you know, variety of adapters and cables and so forth. This creates the siloness of resources. Fabric is brought, the adapter is brought, the power and cooling implications, the rack, you know, space challenges. And above all, the multiple management plane that they come up with which makes it very difficult for IT to have one common center policy, and enforce it all across the firmware, and software, and so forth. And then think about upgrade challenges of the siloness makes it even more complex as these go through the upgrade references of their own. As a result we observe quite a few of our customers, you know, really, seeing a slowness in their agility, and high burdened in the cost of overall ownership. This is where with the X-Series powered by Intersight, we have one simple goal. We want to make sure our customers get out of that complexities, they become more agile, and drive lower these issues. And we are delivering it by doing three things, three aspects of simplification. First, simplify their whole infrastructure by enabling them to run their entire workload on single infrastructure. An infrastructure which removes the siloness of form factor. An infrastructure which reduces the rightful footprint that is required. Infrastructure where power and cooling budgets are in the lower. Second, we want to simplify with, by delivering a cloud operating model. Where they can create the policy once across compute, network, storage, and deploy it all across. And third, we want to take away the pain they have by simplifying the process of upgrade, and any platform evolution that they're going to go through in the next two, three years. So that's where, the focus is on just driving down the simplicity, lowering down their issues. >> Oh, that's key. Less friction is always a good thing. Now of course, Vikas we heard from the HyperFlex guys earlier, they had news not to be outdone, you have hard news as well, what innovations are you announcing around X-Series today? >> Absolutely, so we are following up on the exciting X-Series announcement that we made in June last year Dave, and we are now introducing three innovation on X-Series with the goal of three things. First, expand the supported workload on X-Series. Second, take the performance to new levels. Third, dramatically reduce the complexities in the data center by driving down the number of adapters and cables that are needed. To that end, three new innovations are coming in. First, we are introducing the support for the GPU node using a cableless and very unique X Fabric architecture. This is the most elegant design to add the GPUs to the compute node in the modular form factor. Thereby our customers can now power in AI/ML workload, or any workload that need many more number of GPUs. Second, we are bringing in GPUs right onto the compute node. And thereby our customers can now fire up the accelerated VDI workload for example. And third, which is what you know, we are extremely proud about, is we are innovating again by introducing the 5th generation of our very popular Unified Fabric Technology. With the increased bandwidth that it brings in, coupled with the local drive capacity and densities that we have on the compute node, our customers can now fire up the big data workload, the HCI workload, the SDS workload, all these workloads that have historically not lived in the modular farm factor, can be run over there and benefit from the architectural benefits that we have. Second, with the announcement of fifth generation fabric we've become the only vendor to now finally enable 100 Gig end-to-end single port bandwidth, and there are multiple of those that are coming in there. And we are working very closely with our CI partners to deliver the benefit of this performance through our Cisco Validated Design to our CI franchise. And third, the innovations in the fifth gen fabric will again allow our customers to have fewer physical adapters, may it be ethernet adapter, may it be with fiber channel adapters, or may it be the other storage adapters, they've reduced it down and coupled with the reduction in the cable. So very, very excited about these three big announcements that we are making in the smart release. >> Great, a lot there, you guys have been busy, so thank you for that Vikas. So Jim you talked a little bit about the momentum that you have, customers are adopting, what problems are they telling you that X-Series addresses and how do they align with where they want to go in the future? >> That's a great question. I think if you go back to and think about some of the things that we mentioned before in terms of the problems that we originally set out to solve, we're seeing a lot of traction. So what Vikas mentioned I think is is really important, right? Those pieces that we just announced really enhanced that story and really move, again, to the, kind of to the next level of taking advantage of some of these, you know, problem solving for our customers. You know, if you look at, you know, I think Vikas mentioned accelerated VDI, that's a great example. These are where customers, you know, they need to have this dense compute, they need video acceleration, they need tight policy management, right? And they need to be able to deploy these systems anywhere in the world. Well, that's exactly what we're hitting on here with X-Series right now. We're hitting the market every, every single way, right? We have the highest compute config density that we can offer across the, you know, the very top end configurations of CPUs, and a lot of room to grow, we have the, you know, the premier cloud-based management you know, hybrid cloud suite in the industry right? So check there. We have the flexible GPU accelerators that you, that Vikas just talked about that we're announcing both on the system and also adding additional ones to the, through the use of the X Fabric, which is really, really critical to this launch as well, and, you know, I think finally the fifth generation of Fabric Interconnect, and Virtual Interface Card, and Intelligent Fabric Module go hand in hand in creating this 100 Gig end-to-end bandwidth story that we can move a lot of data. Again, you know, having all this performance is only as good as what we can get in and out of it right? So giving customers the ability to manage it anywhere, to be able to get the bandwidth that they need, to be able to get the accelerators that are flexible to, that it fit exactly their needs, this is huge, right? It solves a lot of the problems we can tick off right away. With the infrastructure as I mentioned, X Fabric is really critical here because it opens a lot of doors here, you know, we're talking about GPUs today, but in the future there are other elements that we can disaggregate like the GPUs that solve of these life cycle mismanagement issues, they solve issues around the form factor limitations. It solves all these issues for, like it does for GPU we can do that with storage or memory in the future. So that's going to be huge, right? This is disaggregation that actually delivers, right? It's not just a gimmicky bar trick here that we're doing, this is something that customers can really get value out of day one. And then finally, I think the, you know, the future readiness here, you know, we avoid saying future proof because we're kind of embracing the future here. We know that not only are the GPUs going to evolve, the CPUs are going to evolve, the drives, you know, the storage modules are going to evolve. All of these things are changing very rapidly, the fabric that stitches them together is critical and we know that we're just on the edge of some of the developments that are coming with CXL, with some of the PCI Express changes that are coming in the very near future, so we're ready to go. X, and the X Fabric is exactly the vehicle that's going to be able to deliver those technologies to our customers, right? Our customers are out there saying that, you know, they want to buy into something like X-Series that has all the operational benefits, but at the same time, they have to have the comfort in knowing that they're protected against being locked out of some technology that's coming in the future right? We want our customers to take these disruptive technologies and not be disrupted but use them to disrupt their competition as well. So we, you know, we're really excited about the pieces today, and I think it goes a long way towards continuing to tell the customer benefit story that X-Series brings, and, you know, again, you know, stay tuned because it's going to keep getting better as we go. >> Yeah, a lot of headroom for scale and the management piece is key there. Just have time for one more question Vikas, talk, give us some nuggets on the roadmap. What's next for X-Series that we can look forward to. >> Absolutely Dave. As we talked about and James also hinted, this is a future-ready architecture. A lot of focus and innovation that we are going through is about enabling our customers to seamlessly and painlessly adopt very disruptive hardware technologies that are coming up, no refund replace. And there we are looking into enabling the customer's journey as they transition from PCA in less than four to five to six, without rip and replace, as they embrace CXL without rip and replace, as they embrace the newer paradigm of computing through the disaggregated memory, disaggregated PCI or NVMe-based dense drives and so forth. We are also looking forward to X Fabric next generation which will allow dynamic assignment of GPUs anywhere within the chassis and much more. So this is again all about focusing on the innovation that will make the enterprise data center operations a lot more simpler, and drive down the TCO, by keeping them not only covered for today but also for future. So that's where some of the focus is on Dave. >> Okay, thank you guys, we'll leave it there, in a moment I'll have some closing thoughts. (bright upbeat music) We're seeing a major evolution perhaps even a bit of a revolution in the underlying infrastructure necessary to support hybrid work. Look, virtualizing compute and running general purpose workloads is something it figured out a long time ago. But just when you have it nailed down in the technology business, things change don't they? You can count on that. The cloud operating model has bled into on-premises locations, and is creating a new vision for the future, which we heard a lot about today. It's a vision that's turning into reality and it supports much more diverse and data-intensive workloads and alternative compute modes. It's one where flexibility is a watchword enabling change, attacking complexity, and bringing a management capability that allows for a granular management of resources at massive scale. I hope you've enjoyed this special presentation, remember all these videos are available on demand at thecube.net, and if you want to learn more please click on the information link. Thanks for watching Simplifying Hybrid Cloud brought to you by Cisco and theCUBE, your leader in enterprise tech coverage. This is Dave Vellante be well, and we'll see you next time. (upbeat music)
SUMMARY :
brought to you by Cisco. challenges that they face? So that is a, you know, being in the business of, you know, that you guys, Cisco had sort in the way that we had envisioned and you know, on-prem folks the rack, you know, space challenges. heard from the HyperFlex guys and densities that we that you have, customers are adopting, we have the, you know, the and the management piece is key there. and drive down the TCO, and we'll see you next time.
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Mohammed Imam, Cisco
perfect all right we're good uh muhammad you ready yeah i have a watery eyes always so i always tell my interviewers or the producers that sometimes it shouldn't there shouldn't be a problem in the 10-minute window but well yeah so do that while i'm talking you'll see it on the return feed it's a little delayed but and most people have tears when they see dave vellante yeah i i have that effect on people thanks for that okay we all said we good leonard why don't you go alex bye-bye yeah alex got the i just got the thumbs up we're good okay muhammad here we go on dave in five four three we continue now with the network powering hybrid work now we just heard from lawrence wang on the rapid move to wi-fi 6e which is going to increase wi-fi efficiency enable routers and devices to more efficiently use bandwidth and that additional spectrum that lawrence talked about that means more wi-fi channels which is really going to help reduce overlap between networks and make a noticeable difference especially in crowded places we're here now with muhammad imam who's senior director of product management for catalyst switching this is a multi-billion dollar business for cisco if you ever listen to cisco's earnings calls you'll hear the cfo scott heron he'll talk about the catalyst 9000 and double-digit growth and switching this is the fastest ramping product in cisco's history so muhammad that's got to make you feel pretty good yes indeed thank you david and thank you for having me here yeah great to have you so uh look catalyst 9000 it's been really successful what does the 9000x bring to the table for your customers yeah absolutely and um indeed the catalyst 9000 family of switches have been extremely popular with our customers as you said fastest ramping product in cisco's history and the last four or five years we have really evolved the catalyst 9000 family of switches to a very comprehensive product portfolio um addressing the various enterprise use cases that that we that we address but now we see increase in demand on the networks and that really stems from some of the most recent trends that we are seeing right part of it is hybrid workspaces is going to be a video dominant hybrid workspace right a lot of cases is going to be high definition 4k 8k videos we are seeing cloud-based applications everywhere right my spreadsheet is used to be on excel sheet now it's either an office 365 or smartsheets my files used to be on my computer now it's on in the dropbox right so these are trends that are really uh putting pressure on our networks we are also seeing trends where vr headsets are becoming common they are being used for trainings and education use cases webex hologram in certain industries we are seeing robotics are becoming more and more popular and they come with a lot of um applications that are very latency sensitive and as lawrence mentioned earlier wi-fi 6e is really making over the year multi gigabit wi-fi possible right and for all of these different trends and the recent technologies that that are evolving we really need the network that can really address and deliver for these applications and that's where we are bringing the catalyst 9000 x that addresses the increase in network demand we are expanding the catalyst 9000 family with top-of-line premium introductions in the access layer of the switches of the network as well as in the aggregation and core layers so we are bringing 400 gig high-speed core and enterprise core and edge layers of the network we are bringing point-to-point ip ipsec security which will give you 100 gig of ipsec encryption um high density of multi-gigabit which is becoming very common as we evolve our wi-fi networks because we don't want our wired infrastructure to be the bottleneck when the wireless infrastructure is capable of going more than a gig high density of 90 watt powering the smart buildings use cases right right um these are all different use cases that are being enabled by the catalyst 9000 and the new getless 9000x family is really addressing some of these new trends and applications well it's good because the metaverse is coming too and we're going to need some help with that right who knows how much bandwidth will need for metabolism absolutely yeah guarantee will be a lot more but so i want to i want to hear more about the the new products that you've just launched and maybe how these offerings are going to help with this new hybrid work model that we've just been discussing absolutely so let me start with the catalyst 9300 we are introducing the catalyst 9300x which is the highest density full multi-gigabit platform with 100 gig uplinks and 90 watt of power on every port available right that's an industry first that we are bringing on the catalyst 9300 family it is also capable of one terabit per second of a stacking which is also unheard of in the industry this will serve our customers with all the new trends that we talked about including the hybrid world um and some of the new trends that are going to come in the next decade but 9300x is not just a high-end campus switch it can also be a lean branch and a box solution where you don't really need an sd van but you do need an encryption point to point from the catalyst 93 from your front branch with the catalyst 9300x to the data center or to the cloud so for the first time we are introducing the ipsec based encryption natively in the hardware and that means no compromise on performance and you can get up to 100 gig of encrypted traffic with the catalyst 9300x second is the catalyst 9400 we are introducing soup 2 and soup 2 xl with 100 gig uplinks enhancing and the the scale and performance giving our customers options for fully loaded line rate multi give it board on a 10 slot chassis right it will give you two to three times bandwidth boost to your existing line cards since it completely removes the over subscriptions and you know the soup 2 on the catalyst 9400 is coming up with the version of the asic that we used in the past on the catalyst 9600 that means it's also bringing the core capabilities that we used that we today have on 9600 on the catalyst 9400 and that brings high density 10 gig um ports on the catalyst 9400 without over subscription right with the core capabilities then we have the catalyst 9600 where we are introducing is supervisor 2 which really triples the bandwidth per slot on the catalyst 98600 it introduces 400 gig uplink and truly drives the transition to 200 gig in the core get 6k customers uh with excel scale requirements now they can transition to the cat 9k with soup 2. and by the way we are also introducing a combo line card on the catalyst 9600 which means now you don't have to burn a whole slot for your uplink pores in fact you can get up to 400 gig of uplink with this new line card um so that's that's a bunch of things that we are bringing on the catalyst 9600 in line with catalyst 9600 we are also introducing catalyst 9500x 100 gig box with 400 gig uplinks in a fixed form factor and all the benefits that i just talked about on the on the supervisor 2 and 9600 it's also available in a fixed form factor on catalyst 9500x got it so that's in summary kind of the multiple uh product lines that we are introducing yeah it's a lot to unpack there i mean your the big theme there of course is optionality you got a lot of choices for customers i love the encrypt everything without a trade-off you know no performance impact and anytime you can reduce my oversubscription it's going to make me happy you know muhammad we've reported in our breaking analysis segments the importance of custom silicon and not every company has the resources or the expertise to develop their own silicon cisco of course does catalyst 9k is bringing silicon 1 based products with this launch tell us more about that why is this important yeah that's really exciting development that we have on the cad 9k family because you know the silicon one is a powerful asic that enables high performance and high scale with modern silicon architecture bringing the architect a converged architecture for switching as well as routing cad 9k as we know has been running on a uadp asic which has been a programmable asic it has served us really well so far on the cat9k family but with the silicon one we are taking it to another level silicon one brings the capabilities of uadp asic and unlocks the excel scale and high performance in the enterprise switches this is a critical and foundational element to meet the core requirement for the next ticket silicon one is a 12.8 terabits per second chip supports up to 10 million routes supports much deeper buffers brings multi-slice voq architectures with this new architecture silicon 1a6 has paved the way to transition the cad 6k xl deployments to cat 9k right so that's kind of the the um the silicon one uh importance in the ket99k family that we are bringing now yeah and it brings differentiation a lot of people kind of sometimes don't appreciate that but but when you have the control like that you can do things that you might not be able to do with off-the-shelf silicon but so but i i want to ask you what about customers that previously purchased from you as you evolve the portfolio to 9k x how do you protect their investment yeah thank you for asking that question because when we started building the cad 9k we always thought about investment protection for our customers so if you buy today how you will have a very long life for that for that product and you will be able to unlock new powers on that platform that you have purchased maybe five years back right that's exactly what we are doing with the catalyst 199000x talking about modular right on the modular side the supervisors that that that we are introducing now are backward compatible with the line cars that you already have in some cases the lime card throughput is doubling and tripling because now you have a new machine that is going to power these line cards right so you don't have to change your line card you just change your supervisor and you have much higher performance and scale with this new supervisor similarly on the stackables you can stack with the existing catalyst 9300s for example and you will be able to you don't have to rip and replace everything it's not a forklift upgrade for our customers you can continue benefiting from your existing catalyst 9000 deployments and add to the power with the catalyst 9000x components as well as new platforms that we are introducing nice that's key this just speaks to the software content that you guys i know you have a lot of software engineers running around and this is welcome to the 2020s folks new world you know i i muhammad zero trust was kind of a buzzword before the pandemic but it's really become a mainstream topic today we talked about the infrastructure we know security has to be built in from the start it can't be bolted on and zero trust is really top of mind for customers how are their security requirements changing as a result of hybrid work and and how do you make sure that as we shift to hybrid that these new security requirements are addressed what are you doing there absolutely and we know as you said security is top of mind for our customers in fact security has been highlighted as the number one reason why a lot of customers pick cisco and cat9k we have a comprehensive zero truss architecture with software defined access where we started with segmentation and expanded into endpoint classification and visibility now we are taking that to the next level and we are introducing talus powered truss assessment for unmanaged endpoints to further make the the workplace is stronger with zero trust and software defined access truss analytics it detects traffic from end points that are exhibiting unusual um behavior by pretending to be um using a mag spoofing or probe is spoofing or man the metal techniques when truss analytics detects such anomalies it signals endpoint analytics to lower the trusted score so we have a trusted score system when when the trusted score goes down it shows up on the dashboard and the network admin can completely deny or limit the access to the network from these endpoints from other security aspect that we are introducing and i touched on that briefly earlier is um for non-sdvan internet only branches where we are where where services security services might be in the cloud right that's a trend that we are seeing to secure that connectivity from a lean branch to the cloud we are introducing the ipsec capability with the catalyst 9300x and that's built in as as we just talked about and as far as the automation is concerned for these use cases they are we are bringing those automation with our command center the cisco dna center and we are bringing the full life cycle of automation as well as assurance for the secure connectivity that is being provided with the with the cisco dna center well a couple takeaways there for me i mean endpoint security has really become much more important up for obvious reasons when you have remote workers the built-in ipsec just that really emphasizes that you got to have it you know built in from the ground up you can't just bolt it on and the automation is key the number one problem that csos face is you know lack of talent so automation you know definitely helps helps with that so okay muhammad thank you so much really appreciate you coming on in a moment we'll look at private 5g and what's been happening at mobile world congress you're watching cube's coverage of the network powering hybrid work made possible by cisco
SUMMARY :
and by the way we are also introducing a
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Garrett Lowell & Jay Turner, Console Connect by PCCW Global | AWS re:Invent 2021
(upbeat music) >> Welcome back to Las Vegas everybody. You're watching theCUBE coverage of AWS reinvent 2021. I tell you this place is packed. It's quite amazing here, over 20,000 people, I'd say it's closer to 25, maybe 27,000, and it's whole overflow, lots going on in the evenings. It's quite remarkable and we're really happy to be part of this. Jay Turner is here, he's the Vice President of Development and Operations, at PCCW Global. He's joined by Garrett Lowell, Vice President of Ecosystem Partnerships for the Americas at PCCW Global. Guys, welcome to theCUBE. Thanks for coming on. >> Thank you. >> Thank you so much. Jay, maybe you could take us through, for those people who aren't familiar with your company, what do you guys do, what are you all about? >> PCCW Global is the international operating wing of Hong Kong telecom. If it's outside of Hong Kong, it's our network. We've got about 695,000 kilometers of diverse cable, we've got about 43, 44 terabit of capacity came into business in 2005, if my brain is serving me correctly right now. We have a very diverse and vast portfolio ranging all the way from satellite teleports, all the way to IP transit. We're a Tier 1 service provider from that perspective as well. We do one of everything when it comes to networking and that's really, what was the basis of Console Connect, was inventing a platform to really enable our users to capitalize on our network and our assets. >> Okay. 2005, obviously you predated Cloud, you laid a bunch of fibers struck it in the ocean, I mean, global networks. There was a big trend to do that you had to think, you had to go bigger, go home in that business, (laughing) all right. Console Connect is your platform, is that right? >> Jay: Yes. >> So explain- >> Yeah, sorry, Console Connect is a software defined interconnection platform. We built a user self-service portal. Users can allocate ports, they get the LOAs issued to them directly from the platform. And then once they've got an active port or they've come in via one of our partnerships, they can then provision connectivity across our platform. That may be extending to their data centers or extending to their branch office, or it could be building a circuit into the Cloud via direct connect, could be building a circuit into an internet exchange. All of those circuits are going to be across that 685,000 kilometers of diverse fiber rather than going across the public internet. >> When you started, it took some time obviously to build out that infrastructure and then the Cloud came into play, but it was still early days, but it sounds like you're taking the AWS Cloud model and applying that to your business, eliminate all that undifferentiated heavy lifting, if you will, like the visioning in management. >> Yeah, we've heard many people, and that's kind of the impetus of this was, I want to be directly connected to my end point. And how do I do that? AWS, yes, they had direct connect, but figuring out how to do that as an enterprise was challenging. So we said, hey, we'll automate that for you. Just tell us what region you want to connect to. And we'll do all the heavy lifting and we'll just hand you back a villain tag. You're good to go. So it's a classic case, okay. AWS has direct connect. People will go, oh, that's directly competitive, but it's now you're adding value on top of that. Right? >> Yeah. >> Describe where you fit, Garrett, inside of the AWS ecosystem. You look around this hall and it's just a huge growing ecosystem, where you fit inside of that ecosystem and then your ecosystem. What's that like? >> Where we fit into the AWS ecosystem, as Jay alluded to, we're adding value to our partners and customers where they can come in, not only are they able to access the AWS platform as well as other Cloud platforms, but they're also able to access each other. We have a marketplace in our platform, which allows our customers and partners to put a description of their services on the marketplace and advertise their capabilities out to the rest of the ecosystem of PCCW Global and Console Connect. >> And you're doing that inside of AWS, is that right or at least in part? >> No, that's not inside of AWS. >> So your platform is your platform. >> Yes. >> Your relationship with AWS is to superpower direct connect. Is that right or? >> So we're directly connected to AWS throughout the globe. And this allows our customers and partners to be able to utilize not only the PCCW global network, but also to expand that capability to the AWS platform in Cloud. >> So wherever there's a Cloud, you plug into it, okay? >> Garrett: That's correct. >> Jay: Yeah. And then another advantage, the customer, obviously doesn't have to be directly co-located with AWS. They don't have to be in the same geographical region. If for some reason you need to be connected to U.S. west, but you're in Frankfurt, fine, we'll back all the traffic for you. >> Dave: Does that happen a lot? >> It actually does. >> How come? What's the use case there. >> Global diversity is certainly one of them just being able to have multiple footprints. But the other thing that we're seeing more of late is these Cloud-based companies are beginning to be attracted to where their customers are located. So they'll start seeing these packets of views and they'll go, well, we're going to go into that region as well, stand up a VPC there. We want our customers then being able to directly connect to that asset that's closest to them. And then still be able to back call that traffic if necessary or take it wherever. >> What's the big macro trends in your business? Broadly you see cost per bit coming down, you see data consumption and usage going through the roof. How does that affect you? What are some of the big trends that you see? >> I think one of the biggest ones and one that we targeted with Console Connect, we were hearing a lot of customers going, the world's changing so dynamically. We don't know how to do a one-year forecast of bandwidth, much less a three-year, which is what a lot of contracts are asking us for. So we said, hey, how about one day? Can you do one day? (Dave laughs) Because that's what our granularity is. We allow for anything from one day up to three years right now, and then even within that term, we're dynamic. If something happens, if suddenly some product goes through the roof and you've suddenly got a spike in traffic, if a ship drags its anchor through a sub sea cable, and suddenly you're having to pivot, you just come into the platform, you click a couple of buttons, 20 seconds later, we've modified your bandwidth for you or we've provisioned a new circuit for you, we've got your backup going, whatever. Really at the end of the day, it's the customer paying for their network, so the customer should be the one making those decisions. >> How's that affect pricing? I presume or so, I can have one day to a three-year term, for example if I commit to three years, I get a better deal. Is that right, or? >> You do, but at the end of the day, it's actually pretty much a moderate, a better deal. We don't want to force the hand of the customer. If you signed a 12 month contract with us, we're going to give you a 3% discount. >> So it's not really, that's not a motivation to do it. It's just (indistinct) reduce the transaction complexity. And that's why you will sign up for a longer term not to get the big discount. >> Correct. And then, like I said, even within a longer contract, we're still going to allow you to flex and flow and modify if you need to, because it's your network. >> What kind of constraints do you put on that? Do I have to commit to a flow? And then everything above that is, I can flex up. Is that how it works? >> Yeah. >> Okay. And then, the more I commit to, the better the deal is, or not necessarily? >> No, it's pretty much flat rate. >> Okay, I'm going to commit and I'm going to say, all right, I know I'm going to use X, or sign up for that and anything over it, you're pretty flexible, I might get a few points if I sign up for more, somebody might want to optimize that if they're big enough. >> And another really neat advantage, the other complaint we heard from customers, they go, I need three different direct connect, I need to be connected to three different parties, but I don't want to run three different cross-connects and I don't want to have three different ports. That's just an expense and I don't want. And we, fine, take your one gig port run one gig of services on it. If that's 20 different services, we're fine. We allow you to multiplex your port and provision as- >> So awesome. I love that model. I know some software companies who I would recommend to take a look at that pricing model. So Garrett, how do you segment the ecosystem? How do you look at that? Maybe you could draw and paint a picture of the idea of partners and what they look like. I know there's not just one category, but, >> Sure. Our ideal partners are internet exchangers, Cloud partners and SAS providers, because a big piece of our business is migration to the Cloud, and the flexibility of our platform allows and encourages our SAS providers and SI partners to perform migration to the Cloud much easier in a flexible format for their customers. >> What can you tell us, any kind of metrics you can give us around your business to give a sense of the scope, the scale? >> Well, of our business, (Dave laughs) one of the driving factors here, Gardner says that about 2023, I think, 40% of the enterprise workloads will be deployed in the Cloud, which is all fine and dandy, except in my head, you're just trading one set of complexities for another. Instead of having everything in a glass house and being able to understand that, now you're going, it's in the Cloud, now I need to manage my connectivity there. wait a minute, are my security policies still the same? Do they apply if I'm going across the public internet? What exposure have I just bought into myself to try to run this? The platform really aims at normalizing that as much as possible. If you're directly connected to AWS, at the end of the day, that's a really long ethernet cable. So your a glass house just got a lot bigger, but you're still able to maintain and use the exact same policies and procedures that you've been using. That's really one of our guiding principles, is to reduce that complexity and make it very simple for the user. >> I understand that, cause in the early days of Cloud, a lot of enterprises, the CIOs, they were concerned about security, then I think they realized, ah, AWS has pretty good security. CIA is using it. But still people would say to me, it's not that it's best security, it's just different. You know, we move slow, Dave. How do you accommodate, there's that diversity, I mean, AWS is obviously matured, but are you suggesting that you can take my security edicts in my glass house and bring those into your networks and ultimately into the Cloud? Is that how it works? >> That's the goal. It's not going to be a panacea more than likely, but the more edicts that we can allow you to bring across and not have to go back and revamp and, the better for you as a customer and the better really for us, because it normalizes things, it makes it much easier for us to accommodate more and more users. >> And is it such now in the eco, is all the diversity in the ecosystem, is it such that there's enough common patterns you guys can accommodate most of those use cases? >> Yeah, absolutely. One of the key components is the fact that the platform runs on our MPLS network, which is inherently secure. It's not on the public internet anywhere. We do have internet on demand capability. So in the event that a customer wants access to the internet, no problem. We can accommodate this. And we also have 5G capability built into the platform to allow flexibility of location and flexibility of, I would say, standing up new customer locations. And then the other component of the security is the fact that the customers can bring their own security and apply anywhere. We're not blocking, we don't have any port filters or anything of this nature. >> If would think 5G actually, I could see people arguing both sides, but my sense is 5G is going to be a huge driver for your business cause it's going to just create so much more demand for your services, I think. I can see somebody arguing the counter about it. What's your point of view on that? >> No, I think that's a fair assessment. I think it's going to drive business for everyone here on the show floor and it's pushing those workloads more toward the edge, which is not an area that people were typically concerned with. The edge was just the door that they walked through. That's becoming much different now. We're also going to start seeing, and we're already seeing it, huge trends of moving that data at the edge rather than bringing it all the way back to a central warehouse and help ending it. The ability to have a dynamic platform where you can see exactly what your network's doing and in the push of a button, modify that, or provision new connectivity in response to how your business is performing. >> Yeah, ultimately it's all about the applications that are going to be driving demand for more data. That's just a tailwind for you guys. >> Yeah. You look at, some of the car companies are coming on, Tesla, you're drive around with like eight CPUs and I think communicating back over the air. >> Dave: Yeah, right. >> You start scaling that and you start getting into some some real bottlenecks. >> Amazing business you guys having obviously capital intensive, but once you get in there, you got a big moat. That is a matter of getting on a flywheel and innovating. Guys, congratulations on all the progress and so much for coming on theCUBE. >> Thanks for the time. >> Thank you very much. >> Great to meet you guys. Good luck. All right, thank you for watching. This is Dave Vellante for theCUBE, the leader in High-Tech Coverage. We'll be right back. (upbeat music)
SUMMARY :
Partnerships for the Americas what do you guys do, PCCW Global is the struck it in the ocean, All of those circuits are going to be and applying that to your and that's kind of the inside of the AWS ecosystem. not only are they able to is to superpower direct connect. but also to expand that capability They don't have to be in the What's the use case there. to be attracted to where What are some of the Really at the end of the day, I can have one day to a three-year term, You do, but at the end of the day, not to get the big discount. and modify if you need to, Do I have to commit to a flow? And then, the more I commit all right, I know I'm going to use X, I need to be connected to of the idea of partners and the flexibility of our platform and being able to understand a lot of enterprises, the CIOs, the better for you as a customer One of the key components is the fact that but my sense is 5G is going to be and in the push of a button, modify that, that are going to be driving You look at, some of the and you start getting into Guys, congratulations on all the progress Great to meet you guys.
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Chris Port & Mandy Dhaliwal, Boomi | Hyperautomation & The Future of Connectivity
>>Hello, welcome to the cubes coverage of Boomi's out of this world. I'm John for your host of the cube at two great guests here, Chris port, chief operating officer of Boomi and Mandy deli wall. Who's the chief marketing officer of Boomi, Chris Mandy. Great to see you. Thanks for coming on the cube. Appreciate it. >>Thank you for having us. >>This segment is really about the Boomi, uh, trend and customers, um, and the success you guys had obviously now on a new trajectory go to the next level. And you got a lot of trajectory and success. Chris, as the chief operating officer, we've talked many times about the customer base, uh, and growing poised perfectly for this next wave. Give us the update on the macro trends around your customer base and how Boomi's helping them and how you're, you're getting your growth. >>Absolutely. And John really look forward to seeing you soon later, yo, again, this is a great moment in time. We're now more than 18,000 customers, 800 partners globally. We've actually seen an acceleration of the business through the pandemic. Obviously people are trying to do more with less. So it's just an amazing time to see what our customers are doing. Obviously, an explosion of SAS applications. And when we started thinking about, you know, explosion of endpoints, explosion of data, and now you compound that with a labor sheet, which you know, I know if anyone's looking at movies hiring more than we've ever hired in our life. And obviously we're all seeing this in space. So now basically a high productivity, high time to value tool set like Boomi is an imperative. It's no longer a luxury. And we're seeing that accelerate where our customers you've heard Chris talking about 189,000 unique importance that we now connect to. That's the power of movie. You do that in minutes and that's happening every single day. So again, just extending our footprint, extending our customer, really taking advantage. We're seeing there are real tailwind for the business right now. So really excited. Are you excited to work with, >>You know, Chris, uh, Dave Volante, we're talking about, you know, how do you tell the next big breakout success is rogue usage, shadow it. When you have rogue users, that means there's some innovation happening and you guys have a lot of customers that are hiring because it's all new, it's all new innovation, Mandy. This is kind of like a marketing opportunity. It's like rogue is not a bad word here. There's new functionality. You guys are showing the market that you go with Boomi, you can get more value. And then new things just emerge. New positions, open up value is being created. It's kind of a sign of value. Not, not a negative. It's a positive. >>Yeah, absolutely. We give our customers innovate. They're looking to modernize, transform new business models, right? The world we live in today. And so there's really your choice. We abstract away that complexity. So our platform gives people the ability to go build quickly. And so that's really the thought leadership. >>You know, I love, I love Andy Jassy former CEO of AWS. Now the CEO of Amazon always said, uh, Chris, you know, you know, he's no compression algorithm for experience. And he always talked about Amazon being misunderstood. And then finally people go, oh my God, that's the flow. That's the formula of success. And then they're late to the game. A lot of similarities in the Boomi culture, uh, with his law under undifferentiated, heavy lifting, you guys take away and create net new opportunities. This is an operational opportunity for customers. What's your quick comment on that? >>I love the quote again, 26 billion minutes of working with our customers directly. That's a perfect way to put it. I mean, it's not, it's a mode. There's no substitute for that. Trying to bring that to bear every day. And again would just the imperative of being agile speed, time to value. I mean, Forrester did a study recently, you know, Boomi 65% faster in terms of building integration, manual coding, and more importantly, legacy middleware. And these are now just embarrass. They're not luxuries anymore. So again, you know, when we take the, you know, we bring the bear that 26 billion minutes, everything we do from a successful or which is now double more than double from a footprint, you know, over the last 12 to 18 months. And again, trying to build more and more people into that organization, but cumulating success, successes that part of our DNA. I mean, you know, the thousand plus people across the globe, it's what we think about every single day is how to make customers successful. And again, to your point, there's, there is no substitute for the experience of, >>You know, um, we've been covering Boomi for a long time, Mandy, you know that, and, and we kind of got the picture right away. And you mentioned Chris, some of those KPIs, those are real value points that you look to, but ultimately you guys are, have been successful. And I think one of the tell signs is customer customer value always have great customers. So customer success, this is a pass term SAS term. I I-PASS term is part of the, of the cloud. You have to have customer sets built in from the beginning. You guys always had that as part of your culture, customer success, organizations and operations. What's the update, Chris with customer it's customer success. >>Yeah. Again, I mean, you know, more than doubling the team over the last 18 months in building this even more into the DNA of Boomi overall, we've completely overhauled what we think is a world-class onboarding experience for both our new customers, as well as our existing customers. John, you brought it up, you know, call it road, call it whatever. I mean, we're existing customers every day when you give them the best onboarding experience too, so that they can accelerate their journey, which kind of gets into the Boomi person, our whole community, which when we were together last time, face to face, you wouldn't be seen. We weren't just two years ago, we're now over a hundred thousand members and part of our community growing every single day, incredibly excited about that because that brings the knowledge base to all of their experience. And again, it really brings what customers really want to interact in a digital way and the Boomi versus so, so much significantly the number of knowledge base articles, the number of marketplace type vehicles that our cohorts construct talking to each other about what they're doing is so much more than comms. >>We didn't do this year, but again, you know, the Boomi versus so vibrant now it's kind of a force multiplier for more importantly, how our customers are learning from each other. Yeah. And just to tag onto that, John, over 38% of our customers are publicly. There's a movement here, industry, average of averages are high. So the platform really sells itself and customers nowadays, we're very grateful for that. >>I think you guys are a great example of product market fit and go to market fit. As people look at these metrics, you gotta nail customer success, which from day one, you gotta have the usage metrics. You've gotta have the integration. Now you've got hyper automation. And as you start getting the ecosystem, Mandy, you've got a branding opportunity here. You got, you have, uh, ecosystem, which is another tale sign of success. When you start having that word of mouth. I remember when shadow, it was kind of like poo-pooed, but that was the road behaviors became the cloud. You starting to see you guys see this ecosystem, you've kind of crossed the chasm, create opportunity for your brand. What's your reaction. >>Yeah, absolutely. And we haven't done any brand work yet. Right? That's common. So, you know, we're just getting started. >>Okay. So I have to ask what this viral thing going on. That's going to go, boom, go Boomi it. So a lot of kind of double entendres there, it and boom, you know, everyone knows that icon on their text. Boom. You know, it's good. Things are booming. What's going on? He was the update go, boom. It Boomi is, >>Yeah. So it's go movie. And this was something that our customers brought to us during the pandemic. We didn't have much opportunity. Honestly, we were all sitting behind our computer screens. So we decided that we were going to start to hold wine conversations with customers, just to check in, see how they're doing, see how we can help and get them together to share a story of how they're handling disruptions to the business. So over the course of several months, talking to customers globally, I started to hear people say, well, I told my so-and-so because it'll get done. If you have a problem, doesn't matter what it is. And all of a sudden they crystallized for me like, you know what, this is a movement. And so this wasn't something the marketing team dropped up. This is something we heard from our and have taken it to market. Now our team members talk about it or customers are talking about it. And really, again, it's a Testament to the pervasiveness and capability platform. You start with the connect, but you're able to grow with us as your business changes and opportunities advisement. >>Well, you know, that's a really good indicator of, uh, net, net, net promoter score kind of vibe when people are giving you your marketing slogans, uh, from happy customers. So a really great congratulations to the whole team there. Can you give us some specific examples since you mentioned referenceable customers of customer examples and take me through some of the highlights in your opinion, that kind of show where this is going in terms of customer use case and value. >>Yeah. And I'll start with one that's very near and dear and obviously very relevant, right? There's there's been some press on Moderna here recently. Um, you know, they were in the race to find a cure for COVID-19. They were looking to bring on new employees and they couldn't bring them on onboard these people. So they leveraged the technology to do an integrated, uh, pursuit of driving customers onto their own to their employee platforms. So we ripped, it celebrated their onboarding cut that time in half. So they could actually start working on what matters. So then undifferentiated heavy lifting around the administrative tasks associated with getting my social security number, as well as other aspects that we all have joining a company that's automated, you can get to work faster. So that really helped improve drug development time and make a real difference in terms of getting the vaccine to market. >>So that's a net that's one tangible example, second example, customer of ours, uh, drink customer with net suite. They had to find different routes to market, right? And so they went direct to consumer. So they expanded their business through a global pandemic by leveraging Boomi technology and integrating commerce with their financial systems to be able to get to customers directly and also manage their Omni channel in a, in a new way. So again, innovator die. Right? Great. When you have another customer in India, that's a government, small country, citizens had to go in in-person together for their health ID cards. Well, offices are closed. Nobody's allowed to go be in person anymore. Within one week, they digitally transform. So they can disseminate healthcare cards in a critical time in a global pandemic to their citizens and have them get healthier. So three tangible examples of how we just in the last 18 months have been able to help these customers. >>So Chris, you guys have been operating a great business. Okay. Now you're on your own. You're independent. You got some great financing partners behind you, independent company, great trajectory building on that. A lot of economies of scale, you guys have built into it. Mandy, you've got great customers. Where's the next journey for you guys, take us through the operational growth strategy, uh, for Boomi. >>Well look, I mean, obviously we're on a hiring screen or hiring than we've ever done, and that's pervasive across the entire business, real focus on product engineering, who our go-to market, but we're also, you know, when you heard Chris, we're really redefining I-PASS. I mean, when I think about what I'm most excited about, it's a few things a we're violently aligned from kind of call it the chairman of the board to the newest team member. You know, we know what the opportunity is. We're all aligned, but as importantly, it's what we're doing from a product perspective. You know, when you've heard about intelligent connectivity, you've heard about automating connectivity, what we're doing from a discover perspective, EDA, everything we're doing in the marketplace, really accelerating what the adoption opportunities are for movie across the whole Boomi verse and across all of those new customers that we're acquiring and then ultimately seeing what they do. I mean, again, I, I, I love what Mandy says. I mean, it literally always, I feel so strongly about this within every single company in the world. I mean, it literally should be, no movie is because the opportunities are expansive and endless in terms of what we can do together. And that's what I'm excited about is really kind of unleashing this company on the world, see what we can do next. It was, we really think about this next iteration, >>Mandy, real quick to you, uh, when people say go Boomi it, when your customers say that, what does it mean to them? Why are they saying it? Take us through some of the psychology and some of the implications of, and the meaning of the word go Boomi from a customer perspective. >>Yeah. Great question. I think it's, first of all, it's a Testament of the trust, right? It's just going to work, right? So go get it done. It'll be fast. It'll be easy. It is not complex at all. Drag and drop visual interface. Just go make it happen and go move on to the next data is critical, right? It's the lifeblood of any organization or that backbone of connectivity that gives our customers confidence to go to work. >>Awesome stuff. Chris, final word for you. If you can just share in your opinion and be talking to your customers out there and future customers, what would you say to them as you guys go this next leg of the journey for Boomi? What would you say to them? >>Yeah, I would say come partner with us. Come on, understand what we can do for your business. Come understand what true intelligent, automated connects in Lightspeed in terms of how fast we can do that with you. And let's go explore the art of the possible because to me, that's >>Awesome, Chris. Great to see you, Amanda and great to see you virtually. Can't wait to see you in person and next event, uh, and congratulations on all the success and looking forward to covering the next leg of the journey of Boomi. Thanks for coming on. Okay. This is the cube coverage of Boomi's out of this world event. I'm John furrier hosted the cube. Thanks for watching.
SUMMARY :
Thanks for coming on the cube. and the success you guys had obviously now on a new trajectory go to the next level. So it's just an amazing time to see what our customers You know, Chris, uh, Dave Volante, we're talking about, you know, how do you tell the next big breakout So our platform gives people the ability to go uh, Chris, you know, you know, he's no compression algorithm for experience. So again, you know, when we take the, you know, we bring the bear that 26 billion minutes, And you mentioned Chris, some of those KPIs, those are real value points face to face, you wouldn't be seen. We didn't do this year, but again, you know, the Boomi versus so vibrant now it's You starting to see you guys see this ecosystem, you know, we're just getting started. So a lot of kind of double entendres there, it and boom, you know, And really, again, it's a Testament to the pervasiveness and capability platform. So a really great congratulations to the whole team there. that we all have joining a company that's automated, you can get to work faster. When you have another customer in India, that's a government, So Chris, you guys have been operating a great business. aligned from kind of call it the chairman of the board to the newest team member. Mandy, real quick to you, uh, when people say go Boomi it, when your customers say that, It's the lifeblood of any organization or that backbone of connectivity that gives our and future customers, what would you say to them as you guys go this next leg of the journey for And let's go explore the art of the possible because to me, Can't wait to see you in person and next event,
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Simon McCormack, Aruba | Aruba & Pensando Announce New Innovations
(fastpaced upbeat music) >> Welcome back to theCubes coverage of the power of N and the collaborations between HPE Aruba and Pensando. Where the two companies are setting out to create a new category in network switching. Joining me now is Simon McCormack, who looks after product management at HPE Aruba. Welcome Simon. Good to see you. >> Good morning. Thanks for having me today. >> You're very welcome. So Simon, we've been talking all day about the Aruba switching fabric that you're bringing to market, embedding the Pensando technology. Can you tell us what's the primary value prop that AFC brings to its customers? >> Sure. Aruba Fabric Composer. This is orchestration and management for the Aruba wide switching platform. Primarily for data centers. It does a lot of things. I'll give you three key ones just to get a feel for it. So in data center networking, there's a lot of complex technologies. I'm afraid to say, lease spines, overlays, underlays, EDP and OSPF BGP. I can throw out loads of acronyms for you. Fabric Composer can really simplify through a bunch of intent based workflows, the deployment and management of these fabrics. We can do it either interactively through a UI or fully API driven, if you want to. So it really takes away a lot of the plexity there makes it dead easy to deploy these and that scale. Number two, in a data center, a lot of compute storage hypervisor technologies that you have to interact with the THEO network products. So in Fabric Composer, we built an integration layer into it that interacts with other orchestrators, vCenter, VMware vcenter is a good example of that. So an operator may make changes to vCenter that affect the network. You don't want to call the network team for it. Fabric Composer can automate that network side configuration on the Aruba switch, making your day to operations, insertion of new services, much more simpler. And then finally, number three, because we've got all these capabilities I've just told you about. We actually have a great typology model that we build from it. And we can use that to visualize this virtual to physical network layer that is really powerful for troubleshooting the environment. >> Great? So three things, actually four right. To simplify or integrate and automate. And it's kind of two and two way, I'm going to to call it. and then the visualization piece for troubleshooting. Awesome. What about security policy? How are you thinking about that in this release? >> Yeah, so that's where in this release, we're extending it with the Pensando PSM technologies embedded into the 10K. Now we can use Aruba Fabric Composer to actually orchestrate the policy in addition to the network. So you think about today, Fabric Composer does network primarily. You bring policy into it. You've got one single pane of glass now that does network and policy. It actually provides a really powerful capabilities for operators of different skill sets to be able to manage and orchestrate this environment. >> What about the sort of operational model as it pertains to the network and security, I'm interested in how flexible that is. For instance, if a customer wants to use their own tooling or operational frameworks. What if they want to leverage multi-vendor fabrics like a third-party spine? How do you deal with all of that? >> Yeah, and I think that's, we built that into essentially the DNA of this technology is that we're, we're expecting to often go into brownfield environments. Where they've already got best practices for security and networking. They've already got networking vendors there. The 10K is a very powerful lease switch on its own. We want those lease switches to go in all of these different environments, not just Greenfield. It's really great for Greenfield. And I'm going to explain this a little bit in a few ways. First of all, the technology we have with Aruba fabric Composer and Pensando PSM, you can do a pure operational split between them SecOps, NetOps. A lot of customers that's how they deal with it. They've got the security operations team, network operations team. If they're split, you can use the two tools and make a fantastic product using that. However, if they're not split, and you've got a single policy for it. You can use Aruba Fabric Composer to do both of them. So you've got the options there and we fully embrace that in the architecture of what we built. This extends to multiple layers for the technology build as well. Again, as I said, the 10K's is a lease switch, it can connect to third-party spines. So you could use Fabric Composer to manage this lease Spitch and the policy you could use Fabric Composer just to manage the least switch and connect and interoperate the lease to the spine, or you can do a full Aruba solution, the full Aruba spine and use that operating model. There's one final thing in this area is fabric Composers are a UI based orchestrator, API driven. Some customers love it. Some customers love their CLIs. We fully embrace the operational model where customers still use their own APIs and their own CLIs. So the customer may be using Ansible to automate through API. They can still use that directly to the switch and they can use it to AFC and mix the two. If you talk directly to a switch and change it, Fabric Composer detects it and basically sinks its configuration together. So we can insert all or any part of this solution into existing or new Netflix. >> Yeah, that's nice. Right? Because I mean, so there's the network hard guys, right they, they want that CLI access. So you you're accommodating that. And then as well, being able to bring those SecOps view and the netOps view together is important because let's say, let's face it. A lot of organizations, especially some of the smaller ones, they don't actually have a full blown SecOps team. That's really the netOps responsibility. And so that's nice flexibility, you can handle both worlds. How about segmentation? What a customer is telling you that they want regarding segmentation and how are you guys approaching that? >> Yeah, I mean, it's, it's actually a key feature of what we're doing in this area. Now the iland segmentation generates it's kind of a wide area with many layers to it and we could talk about it for hours. So let me talk briefly about some of the areas we're going into when it comes to the segmentation. But particularly of a compute and virtual type environment. So when you, when you're typically creating policies in today's world, current policies based on addresses, IP addresses, or Mac addresses. You have lots of rules and big lists of addresses. It's really annoying. Customers generally don't talk in addresses. They talk in machines and names of machines. So if you think about what I've already told you with the Fabric Composer, we've already got these hooks in the compute hypervisor layer. So we didn't know about the virtual machines? So it said obviously, a natural extension now for you to be able to create these policies based on the machines. So there's, there's a scale problem in policy distribution at two levels, at the top and the bottom. The top level is your chronic create the policy. You've got this massive distribution addresses. So Fabric Composer can really help you by allowing you to then create these groups, sensible groups, using the names then you can distribute. The 10K solution with the distributed architecture of the bottom layer, now allows us to distribute these policies and rules across your racks within your data center. So it scales really well, but that's one level I've described. You know, you're creating groups of machines with names, so it's easier to define it, but there's auto and automation angle to this as well. You might not want to even create it interactively. Now a lot of customers with VMware vCenter, For example, are tagging the virtual machines. So the tag tells you a group information. Again, Fabric Composer can already get the tag within its database model. So we can use the tag now either to fully automate or use as a hint to creating these groups. So now I've got a really simple way to basically just categorize my machines into the groups so that now I can push rules down onto them. And there's one, one final thing that I just want to tell you before, before we move on. There's, there's often a zero trust model you want to do in the data center for segmentation. Meaning I've got two virtual machines on the same network on the same host. Normally they can talk to each other, nothing's stopping them, but sometimes you want to isolate even those two. You can do it in products like vCenter with PV land technologies. A bit cumbersome to configure on the vSphere side, you got to match it with what you see on the switch side. It's one of those that's a real headache, unless you've got an orchestrator to do it. So Fabric Composer could basically orchestrate this isolated solution. You're now grouping your machines and you're saying they're isolated. We can do the smarts and both of the vCenter side and the switch side, get them in sync, get it all configured. And now the masses can start to do this kind of segmentation at scale. >> Got it. Thank you Simon. Can the Fabric Composer kind of be used as the primary prism for troubleshooting? How do you handle troubleshooting and this art combined architecture? Who, who do I call when there's a problem? How do you approach that? >> Well, definitely start by calling me or actually call my product first, so fabric Composer. If you're using it, use that as the front tool for what you're going to try and figure out what's going on. There is a global health dashboard. It encompasses networking security policy across the solution, across the fabric. So that's your, tells you what's going on immediately. Down to port stats on what's happening within the physical topology of the network. Down to the end-to-end view, we have in terms of policy connectivity between machines. So Fabric Composer is your first port of call, but we built a solution here that we don't want to hide the pieces underneath it. Any networking guy knows when they're deep troubleshooting networking stuff, they're going to end up with the switch. So you started the orchestrator, but sometimes in the deep troubleshooting, not day-to-day, hopefully. You'll go to the switch and you'll troubleshoot that way. We've got the same technology here with the policy, with the firewall rules, with Pensando PSM. We still fully embrace for deep troubleshooting, go to Pensando PSM. They have really advanced tools in their bag of tricks in the product to give you advanced troubleshooting down to the policy layer. They have a really powerful firewall log capability, where you can search and sort, and see exactly what role is allowing or stopping any traffic going through the environment. And the two orchestrated model, we really like it 'cause it scales really well. It allows Fabric Composer to remain lightweight, PSM focused on the policy orchestration bit. But again, if your that customer that wants to do single pane of glass use Fabric Composer for the standard day-to-day stuff. But you've got the tools there to do the advanced troubleshooting between the different elements that we have within the Pensando and the Aruba tools. >> Yeah, really well thought out. You got the simplification angle nailed, the integration automation we talked about that, the visualization and the topology map, zero trust. And then remediation with deep^ened inspection. Simon, thanks so much for taking us through the announcements. Really appreciate your insights and time today. >> Thank you very much. >> You're welcome. Okay. Keep it right there, this is Dave Vellante for theCube. More content from the HPE Aruba Pensando announcements coming right up. (soothing music)
SUMMARY :
coverage of the power of N for having me today. about the Aruba switching fabric lot of the plexity there I'm going to to call it. embedded into the 10K. What about the sort and the policy you could and the netOps view together is important So the tag tells you a group information. as the primary prism for troubleshooting? that as the front tool You got the simplification angle nailed, More content from the HPE
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Simon McCormack, Aruba
(upbeat music) >> Welcome back to the cubes coverage of the power of N and the collaborations between HPE Aruba and Pensando. Where the two companies are setting out to create a new category in network switching. Joining me now is Simon McCormack, who looks after product management at HPE Aruba. Welcome Simon. Good to see you. >> Good morning. Thanks for having me today. >> You're very welcome. So Simon, we've been talking all day about the Aruba switching fabric that you're bringing to market embedding the Pensando technology. Can you tell us what's the primary value prop that AFC brings to its customers? >> Sure. Aruba fabric composer. This is orchestration and management for the Aruba wide switching platform, primarily for data centers. It does a lot of things. I'll give you three key ones just to get a feel for it. So in data center, networking, there's a lot of complex technologies. I'm afraid to say, lease spines, overlays, underlays, EDPs, OSPs PGP. I can throw out loads of acronyms for you. Fabric composer can really simplify through a bunch of intent based workflows, the deployment and management of these fabrics. We can do it either interactively through a UI or fully API driven if you want to. So it really takes away a lot of the complexity there makes it dead easy to deploy these and that scale. Number two, in a data center, a lot of compute storage hypervisor technologies that you have to interact with with your network products. So in fabric composer, we built an integration layer into it, that interacts with other orchestrators. V-Center, VMware Vcenter is a good example of that. So an operator may make changes to V-Center that affect the network. You don't want to call the network team for it. Fabric composer can automate that network side configuration on the Aruba switch, making your day to operations, insertion of new services, much more simpler. And then finally, number three, because we've got all these capabilities I've just told you about. We actually have a great typology model that we build from it. And we can use that to visualize this virtual to physical network layer that is really powerful for troubleshooting the environment. >> Great, so three things actually for right simplify, you integrate and automate, and it's kind of two and two way I'm going to call it and then the visualization piece for troubleshooting. Awesome. What about security policy? How are you thinking about that in this release? >> Yeah, so that's where in this release, we're extending it with the Persando PSM technologies embedded into the 10 K. Now we can use Aruba fabric composer to actually orchestrate the policy in addition to the network. So you think about today, fabric poser does network primarily you bring policy into it, you've got one single pane of glass now that doesn't network in policy, it actually provides a really powerful capabilities for operators of different skill sets to be able to manage and orchestrate this environment. >> What about the sort of operational model as it pertains to the network and security, I'm interested in how flexible that is. Like for instance, if a customer wants to use their own tooling or operational frameworks or frameworks so what if they want to leverage multi-vendor fabrics like a third-party spine? How do you deal with all of that? >> Yeah, and I think that's, we built that into essentially the DNA of this technology is that where we're expecting to often go into brownfield environments where they've already got best practices for security and networking. They've already got networking vendors there. The 10 K the very powerful lease switch on its own. We want those lease switches to go in all of these different environments, not just Greenfield. It's really great for Greenfield. And I'm going to explain this a little bit in a few ways. First of all, the technology we have with Aruba fabric composer and Pensando PSM, you can do a pure operational split between them. SecOps, NetOps a lot of customers that's how they deal with it. They've got the security operations team network operations team. If they're split, you can use the two tools and make a fantastic product using that. However, they're not split and you've got a single policy for it. You can use Aruba fabric composer to do both of them. So you've got the options there and we fully embrace that in the architecture of what we built. This extends to multiple layers for the technology build as well. Again, as I said, the 10 K's at Leafs, which it can connect to third-party spines. So you could use fabric composer to manage this lead switch and the policy you could use fabric composer just to manage the lease switch and connect and inter-operate the Leaf's to a spine, or you can do a full Aruba solution, the full Rube Leaf spine and use that operating model. There's one final thing in this area is fabri Composers are a UI based orchestrator, API driven. Some customers love it. Some customers that love their CLIs, we fully embrace the operational model where customers still use their own API APIs and their own CLIs. So the customer may be using Ansible to automate through API. They can still use that directly to the switch and they can use it to AFC and mix the two. If you talk directly to a switch and change it, fabric composer detects it and basically sinks its configuration together. So we can insert all or any part of this solution into existing or new Networks. >> Yeah, that's nice. Right? Because I mean, so there's the network hard guys, they want that CLI access, so you you're accommodating that. And then as well, being able to bring those SecOps view and the NetOps view together is important because let's face it. A lot of organizations, especially some of the smaller ones, they don't actually have a full blown SecOps team, that's really the NetOps responsibility. And so that's nice flexibility. You can handle both worlds. How about segmentation? When a customer is telling you that they want regarding segmentation and how are you guys approaching that? >> Yeah, I mean, it's actually a key feature of what we're doing in this area. Now the land segmentation generates it's kind of a wide area with many layers to it and we could talk about it for hours. So let me talk briefly about some of the areas we're going into when it comes to the segmentation, particularly the compute-virtual type environment. So when you, you're typically creating policies in today's world, current policies based on addresses, IP addresses, or Mac addresses. You have lots of rules and big lists of addresses. It's really annoying. Customers generally don't talk in addresses. They talk in machines and names of machines. So if you think about what I've already told you with a fabric composer. We've already got these hooks in the compute hypervisor layer. So what do we know about the virtual machines? So it's undoubtedly a natural extension now for you to be able to create these policies based on the machines. So there's a scale problem in policy distribution, at two levels, at the top and the bottom. The top level is your chronic create the policy. You've got this massive distribution addresses. So fabric composer can really help you by allowing you to then create these groups, sensible groups, using the names. Then you can distribute the 10 K solution with the distributed architecture of the bottom layer, now allows us to distribute these policies and rules across your racks within your data center. So it scales really well, but that's one level I've described. You know, you're creating groups of machines with names, so it's easier to define it, but there's also an automation angle to this as well. You might not want to even create it interactively. A lot of customers with VMware Vcenter for example, are tagging the virtual machines. So the tag tells you a group information. Again, fabric composer can already get the tag within its database model. So we can use the tag now either to fully automate or use as a hint to creating these groups. So now I've got a really simple way to basically just categorize my machines into the groups so that now I can push rules down onto the, and there's one, final thing that I just want to tell you before we move on, There's often a zero trust model you want to do in the data center for segmentation, meaning I've got two virtual machines on the same network on the same host. Normally they can talk to each other, nothing's stopping them, but sometimes you want to isolate even those two. You can do it in products like V-Center with PV land technologies. A bit cumbersome to configure on the VSphere side, you've got to match it with what you see on the switch side. It's one of those, that's a real headache, unless you've got an orchestrator to do it. So fabric composer could basically orchestrate this isolated solution. You're now grouping the machines and you're saying they're isolated. We can do the smarts and both of the center side and the switch side, get them in sync, get it all configured. And now the masses can start to do this kind of segmentation at scale. >> Got it. Thank you Simon. Can the fabric composer kind of be used as the primary prism for troubleshooting? How do you handle troubleshooting and this art combined architecture? Who, who do I call when there's a problem? How do you approach that? >> Well, definitely start by calling me or actually call my product first, so fabric composer. If you're using it, use that as the front tool for what you're going to try and figure out what's going on. There is a global health dashboard. It encompasses networking security policy across the solution, across the fabric. So that's your tells you what's going on immediately, down to port stats on what's happening within the physical topology of the network down to the end to end view, we have in terms of policy connectivity between machines. So fabric composer is your first port of call, but we built a solution here that we don't want to hide the pieces underneath it. Any networking guy knows when they're deep troubleshooting networking stuff, they're going to end up at the switch. So you started the orchestrator, but sometimes in the deep troubleshooting, not day-to-day hopefully, you'll go to the switch and you'll troubleshoot that way. We've got the same technology here with the policy, with the firewall rules, with Pensando PSM, we still fully embrace. For deep troubleshooting, go to Pensando PSM. They have really advanced tools in their bag of tricks in the product to give you advanced troubleshooting down to the policy layer that they have a really powerful firewall log capability, where you can search and sort and see exactly what role is allowing or stopping any traffic going through the environment. And the two orchestrated model, we really like it because it scales really well. It allows fabric composer to remain lightweight, PSM focused on the policy orchestration bit. But again, if you're the customer that wants to do single pane of glass, use fabric composer for the standard day-to-day stuff. But you've got the tools there to do the advanced troubleshooting between the different elements that we have within the Pensando and the Aruber tools. >> Yeah, really well thought out, you get the simplification angle nailed, the integration automation we talked about that, the visualization and a topology map, zero trust, and then remediation with deepened spend inspection. Simon, thanks so much for taking us through the announcements, really appreciate your insights and time today. >> Thank you very much. >> You're welcome. Okay. Keep it right there. This is Dave Vellante for theCUBE. More content from the HPE Aruba Pensando announcements, coming right up. (soft music)
SUMMARY :
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General Keith Alexander, IronNet Cybersecurity & Gil Quiniones, NY Power Authority | AWS PS Awards
(bright music) >> Hello and welcome to today's session of the 2021 AWS Global Public Sector Partner Awards for the award for Best Partner Transformation, Best Cybersecurity Solution. I'm now honored to welcome our next guests, General Keith Alexander, Founder, and Co-CEO of IronNet Cybersecurity, as well as Gil Quiniones, President and CEO of the New York Power Authority. Welcome to the program gentlemen, delighted to have you here. >> Good to be here. >> Terrific. Well, General Alexander, I'd like to start with you. Tell us about the collective defense program or platform and why is it winning awards? >> Well, great question and it's great to have Gil here because it actually started with the energy sector. And the issue that we had is how do we protect the grid? The energy sector CEOs came together with me and several others and said, how do we protect this grid together? Because we can't defend it each by ourselves. We've got to defend it together. And so the strategy that IronNet is using is to go beyond what the conventional way of sharing information known as signature-based solutions to behavioral-based so that we can see the events that are happening, the unknown unknowns, share those among companies and among both small and large in a way that helps us defend because we can anonymize that data. We can also share it with the government. The government can see a tax on our country. That's the future, we believe, of cybersecurity and that collective defense is critical for our energy sector and for all the companies within it. >> Terrific. Well, Gil, I'd like to shift to you. As the CEO of the largest state public power utility in the United States, why do you think it's so important now to have a collective defense approach for utility companies? >> Well, the utility sector lied with the financial sector as number one targets by our adversaries and you can't really solve cybersecurity in silos. We, NYPA, my company, New York Power Authority alone cannot be the only one and other companies doing this in silos. So what's really going to be able to be effective if all of the utilities and even other sectors, financial sectors, telecom sectors cooperate in this collective defense situation. And as we transform the grid, the grid is getting transformed and decentralized. We'll have more electric cars, smart appliances. The grid is going to be more distributed with solar and batteries charging stations. So the threat surface and the threat points will be expanding significantly and it is critical that we address that issue collectively. >> Terrific. Well, General Alexander, with collective defense, what industries and business models are you now disrupting? >> Well, we're doing the energy sector, obviously. Now the defense industrial base, the healthcare sector, as well as international partners along the way. And we have a group of what we call technical and other companies that we also deal with and a series of partner companies, because no company alone can solve this problem, no cybersecurity company alone. So partners like Amazon and others partner with us to help bring this vision to life. >> Terrific. Well, staying with you, what role does data and cloud scale now play in solving these security threats that face the businesses, but also nations? >> That's a great question. Because without the cloud, bringing collective security together is very difficult. But with the cloud, we can move all this information into the cloud. We can correlate and show attacks that are going on against different companies. They can see that company A, B, C or D, it's anonymized, is being hit with the same thing. And the government, we can share that with the government. They can see a tax on critical infrastructure, energy, finance, healthcare, the defense industrial base or the government. In doing that, what we quickly see is a radar picture for cyber. That's what we're trying to build. That's where everybody's coming together. Imagine a future where attacks are coming against our country can be seen at network speed and the same for our allies and sharing that between our nation and our allies begins to broaden that picture, broaden our defensive base and provide insights for companies like NYPA and others. >> Terrific. Well, now Gil, I'd like to move it back to you. If you could describe the utility landscape and the unique threats that both large ones and small ones are facing in terms of cybersecurity and the risks, the populous that live there. >> Well, the power grid is an amazing machine, but it is controlled electronically and more and more digitally. So as I mentioned before, as we transform this grid to be a cleaner grid, to be more of an integrated energy network with solar panels and electric vehicle charging stations and wind farms, the threat is going to be multiple from a cyber perspective. Now we have many smaller utilities. There are towns and cities and villages that own their poles and wires. They're called municipal utilities, rural cooperative systems, and they are not as sophisticated and well-resourced as a company like the New York Power Authority or our investor on utilities across the nation. But as the saying goes, we're only as strong as our weakest link. And so we need- >> Terrific. >> we need to address the issues of our smaller utilities as well. >> Yeah, terrific. Do you see a potential for more collaboration between the larger utilities and the smaller ones? What do you see as the next phase of defense? >> Well, in fact, General Alexander's company, IronNet and NYPA are working together to help bring in the 51 smaller utilities here in New York in their collective defense tool, the IronDefense or the IronDome as we call it here in New York. We had a meeting the other day, where even thinking about bringing in critical state agencies and authorities. The Metropolitan Transportation Authority, Port Authority of New York and New Jersey, and other relevant critical infrastructure state agencies to be in this cloud and to be in this radar of cybersecurity. And the beauty of what IronNet is bringing to this arrangement is they're trying to develop a product that can be scalable and affordable by those smaller utilities. I think that's important because if we can achieve that, then we can replicate this across the country where you have a lot of smaller utilities and rural cooperative systems. >> Yeah. Terrific. Well, Gil, staying with you. I'd love to learn more about what was the solution that worked so well for you? >> In cybersecurity, you need public-private partnerships. So we have private companies like IronNet that we're partnering with and others, but also partnering with state and federal government because they have a lot of resources. So the key to all of this is bringing all of that information together and being able to react, the General mentioned, network speed, we call it machine speed, has to be quick and we need to protect and or isolate and be able to recover it and be resilient. So that's the beauty of this solution that we're currently developing here in New York. >> Terrific. Well, thank you for those points. Shifting back to General Alexander. With your depth of experience in the defense sector, in your view, how can we stay in front of the attacks, mitigate them, and then respond to them before any damage is done? >> So having run our nations, the offense. I know that the offense has the upper hand almost entirely because every company and every agency defends itself as an isolated entity. Think about 50 mid-sized companies, each with 10 people, they're all defending themselves and they depend on that defense individually and they're being attacked individually. Now take those 50 companies and their 10 people each and put them together and collect the defense where they share information, they share knowledge. This is the way to get out in front of the offense, the attackers that you just asked about. And when people start working together, that knowledge sharing and crowdsourcing is a solution for the future because it allows us to work together where now you have a unified approach between the public and private sectors that can share information and defend each of the sectors together. That is the future of cybersecurity. What makes it possible is the cloud, by being able to share this information into the cloud and move it around the cloud. So what Amazon has done with AWS has exactly that. It gives us the platform that allows us to now share that information and to go at network speed and share it with the government in an anonymized way. I believe that will change radically how we think about cybersecurity. >> Yeah. Terrific. Well, you mention data sharing, but how is it now a common tactic to get the best out of the data? And now, how is it sharing data among companies accelerated or changed over the past year? And what does it look like going forward when we think about moving out of the pandemic? >> So first, this issue of sharing data, there's two types of data. One about the known threats. So sharing that everybody knows because they use a signature-based system and a set of rules. That shared and that's the common approach to it. We need to go beyond that and share the unknown. And the way to share the unknown is with behavioral analytics. Detect behaviors out there that are anonymous or anomalous, are suspicious and are malicious and share those and get an understanding for what's going on in company A and see if there's correlations in B, C and D that give you insights to suspicious activity. Like solar winds, recognizes solar winds at 18,000 companies, each defending themselves. None of them were able to recognize that. Using our tools, we did recognize it in three of our companies. So what you can begin to see is a platform that can now expand and work at network speed to defend against these types of attacks. But you have to be able to see that information, the unknown unknowns, and quickly bring people together to understand what that means. Is this bad? Is this suspicious? What do I need to know about this? And if I can share that information anonymized with the government, they can reach in and say, this is bad. You need to do something about it. And we'll take the responsibility from here to block that from hitting our nation or hitting our allies. I think that's the key part about cybersecurity for the future. >> Terrific. General Alexander, ransomware of course, is the hottest topic at the moment. What do you see as the solution to that growing threat? >> So I think, a couple things on ransomware. First, doing what we're talking about here to detect the phishing and the other ways they get in is an advanced way. So protect yourself like that. But I think we have to go beyond, we have to attribute who's doing it, where they're doing it from and hold them accountable. So helping provide that information to our government as it's going on and going after these guys, making them pay a price is part of the future. It's too easy today. Look at what happened with the DarkSide and others. They hit Colonial Pipeline and they said, oh, we're not going to do that anymore. Then they hit a company in Japan and prior to that, they hit a company in Norway. So they're attacking and they pretty much operate at will. Now, let's indict some of them, hold them accountable, get other governments to come in on this. That's the way we stop it. And that requires us to work together, both the public and private sector. It means having these advanced tools, but also that public and private partnership. And I think we have to change the rhetoric. The first approach everybody takes is, Colonial, why did you let this happen? They're a victim. If they were hit with missiles, we wouldn't be asking that, but these were nation state like actors going after them. So now our government and the private sector have to work together and we need to change that to say, they're victim, and we're going to go after the guys that did this as a nation and with our allies. I think that's the way to solve it. >> Yeah. Well, terrific. Thank you so much for those insights. Gil, I'd also like to ask you some key questions and of course, certainly people today have a lot of concerns about security, but also about data sharing. How are you addressing those concerns? >> Well, data governance is critical for a utility like the New York Power Authority. A few years ago, we declared that we aspire to be the first end-to-end digital utility. And so by definition, protecting the data of our system, our industrial controls, and the data of our customers are paramount to us. So data governance, considering data or treating data as an asset, like a physical asset is very, very important. So we in our cybersecurity, plans that is a top priority for us. >> Yeah. And Gil thinking about industry 4.0, how has the surface area changed with Cloud and IoT? >> Well, it's grown significantly. At the power authority, we're installing sensors and smart meters at our power plants, at our substations and transmission lines, so that we can monitor them real time, all the time, know their health, know their status. Our customers we're monitoring about 15 to 20,000 state and local government buildings across our states. So just imagine the amount of data that we're streaming real time, all the time into our integrated smart operations center. So it's increasing and it will only increase with 5G, with quantum computing. This is just going to increase and we need to be prepared and integrate cyber into every part of what we do from beginning to end of our processes. >> Yeah. And to both of you actually, as we see industry 4.0 develop even further, are you more concerned about malign actors developing more sophistication? What steps can we take to really be ahead of them? Let's start with General Alexander. >> So, I think the key differentiator and what the energy sector is doing, the approach to cybersecurity is led by CEOs. So you bring CEOs like Gil Quiniones in, you've got other CEOs that are actually bringing together forums to talk about cybersecurity. It is CEO led. That the first part. And then the second part is how do we train and work together, that collective defense. How do we actually do this? I think that's another one that NYPA is leading with West Point in the Army Cyber Institute. How can we start to bring this training session together and train to defend ourselves? This is an area where we can uplift our people that are working in this process, our cyber analysts if you will at the security operations center level. By training them, giving them hard tests and continuing to go. That approach will uplift our cybersecurity and our cyber defense to the point where we can now stop these types of attacks. So I think CEO led, bring in companies that give us the good and bad about our products. We'd like to hear the good, we need to hear the bad, and we needed to improve that, and then how do we train and work together. I think that's part of that solution to the future. >> And Gil, what are your thoughts as we embrace industry 4.0? Are you worried that this malign actors are going to build up their own sophistication and strategy in terms of data breaches and cyber attacks against our utility systems? What can we do to really step up our game? >> Well, as the General said, the good thing with the energy sector is that on the foundational level, we're the only sector with mandatory regulatory requirements that we need to meet. So we are regulated by the Federal Energy Regulatory Commission and the North American Electric Reliability Corporation to meet certain standards in cyber and critical infrastructure. But as the General said, the good thing with the utility is by design, just like storms, we're used to working with each other. So this is just an extension of that storm restoration and other areas where we work all the time together. So we are naturally working together when it comes to to cyber. We work very closely with our federal government partners, Department of Homeland Security, Department of Energy and the National Labs. The National Labs have a lot of expertise. And with the private sector, like great companies like IronNet, NYPA, we stood up an excellence, center of excellence with private partners like IronNet and Siemens and others to start really advancing the art of the possible and the technology innovation in this area. And as the governor mentioned, we partnered with West Point because just like any sporting or just any sport, actual exercises of the red team, green team, and doing that constantly, tabletop exercises, and having others try and breach your walls. Those are good exercises to really be ready against the adversaries. >> Yeah. Terrific. Thank you so much for those insights. General Alexander, now I'd like to ask you this question. Can you share the innovation strategy as the world moves out of the pandemic? Are we seeing new threats, new realities? >> Well, I think, it's not just coming out of the pandemic, but the pandemic actually brought a lot of people into video teleconferences like we are right here. So more people are working from home. You add in the 5G that Gil talked about that gives you a huge attack surface. You're thinking now about instead of a hundred devices per square kilometer up to a million devices. And so you're increasing the attack surface. Everything is changing. So as we come out of the pandemic, people are going to work more from home. You're going to have this attack surface that's going on, it's growing, it's changing, it's challenging. We have to be really good about now, how we trained together, how we think about this new area and we have to continue to innovate, not only what are the cyber tools that we need for the IT side, the internet and the OT side, operational technology. So those kinds of issues are facing all of us and it's a constantly changing environment. So that's where that education, that training, that communication, working between companies, the customers, the NYPA's and the IronNet's and others and then working with the government to make sure that we're all in sync. It's going to grow and is growing at an increased rate exponentially. >> Terrific. Thank you for that. Now, Gil, same question for you. As a result of this pandemic, do you see any kind of new realities emerging? What is your position? >> Well, as the General said, most likely, many companies will be having this hybrid setup. And for company's life like mine, I'm thinking about, okay, how many employees do I have that can access our industrial controls in our power plants, in our substations, and transmission system remotely? And what will that mean from a risk perspective, but even on the IT side, our business information technology. You mentioned about the Colonial Pipeline type situation. How do we now really make sure that our cyber hygiene of our employees is always up-to-date and that we're always vigilant from potential entry whether it's through phishing or other techniques that our adversaries are using. Those are the kinds of things that keep myself like a CEO of a utility up at night. >> Yeah. Well, shifting gears a bit, this question for General Alexander. How come supply chain is such an issue? >> Well, the supply chain, of course, for a company like NYPA, you have hundreds or thousands of companies that you work with. Each of them have different ways of communicating with your company. And in those communications, you now get threats. If they get infected and they reach out to you, they're normally considered okay to talk to, but at the same time that threat could come in. So you have both suppliers that help you do your job. And smaller companies that Gil has, he's got the 47 munis and four co-ops out there, 51, that he's got to deal with and then all the state agencies. So his ecosystem has all these different companies that are part of his larger network. And when you think about that larger network, the issue becomes, how am I going to defend that? And I think, as Gil mentioned earlier, if we put them all together and we operate and train together and we defend together, then we know that we're doing the best we can, especially for those smaller companies, the munis and co-ops that don't have the people and a security ops centers and other things to defend them. But working together, we can help defend them collectively. >> Terrific. And I'd also like to ask you a bit more on IronDefense. You spoke about its behavioral capabilities, it's behavioral detection techniques, excuse me. How is it really different from the rest of the competitive landscape? What sets it apart from traditional cybersecurity tools? >> So traditional cybersecurity tools use what we call a signature-based system. Think of that as a barcode for the threat. It's a specific barcode. We use that barcode to identify the threat at the firewall or at the endpoint. Those are known threats. We can stop those and we do a really good job. We share those indicators of compromise in those barcodes, in the rules that we have, Suricata rules and others, those go out. The issue becomes, what about the things we don't know about? And to detect those, you need behavioral analytics. Behavioral analytics are a little bit noisier. So you want to collect all the data and anomalies with behavioral analytics using an expert system to sort them out and then use collected defense to share knowledge and actually look across those. And the great thing about behavioral analytics is you can detect all of the anomalies. You can share very quickly and you can operate at network speed. So that's going to be the future where you start to share that, and that becomes the engine if you will for the future radar picture for cybersecurity. You add in, as we have already machine learning and AI, artificial intelligence, people talk about that, but in this case, it's a clustering algorithms about all those events and the ways of looking at it that allow you to up that speed, up your confidence in and whether it's malicious, suspicious or benign and share that. I think that is part of that future that we're talking about. You've got to have that and the government can come in and say, you missed something. Here's something you should be concerned about. And up the call from suspicious to malicious that gives everybody in the nation and our allies insights, okay, that's bad. Let's defend against it. >> Yeah. Terrific. Well, how does the type of technology address the President's May 2021 executive order on cybersecurity as you mentioned the government? >> So there's two parts of that. And I think one of the things that I liked about the executive order is it talked about, in the first page, the public-private partnership. That's the key. We got to partner together. And the other thing it went into that was really key is how do we now bring in the IT infrastructure, what our company does with the OT companies like Dragos, how do we work together for the collective defense for the energy sector and other key parts. So I think it is hit two key parts. It also goes on about what you do about the supply chain for software were all needed, but that's a little bit outside what we're talking about here today. The real key is how we work together between the public and private sector. And I think it did a good job in that area. >> Terrific. Well, thank you so much for your insights and to you as well, Gil, really lovely to have you both on this program. That was General Keith Alexander, Founder and Co-CEO of IronNet Cybersecurity, as well as Gil Quiniones, the President and CEO of the New York Power Authority. That's all for this session of the 2021 AWS Global Public Sector Partner Awards. I'm your host for theCUBE, Natalie Erlich. Stay with us for more coverage. (bright music)
SUMMARY :
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Rob High, IBM | IBM Think 2021
>>From around the globe. It's the cube with digital coverage of IBM. Think 20, 21 brought to you by IBM, >>Welcome back to the cubes coverage of IBM, think 20, 21. We're gonna talk about the edge. Like what is the edge, how it's going to evolve. And we're gonna take a look at an autonomous vessel use case, which is quite interesting with me as Rob high. He was an IBM fellow VP and CTO. IBM edge computing. Rob. Welcome. Great to see you again. Thanks Dave. Appreciate that. Yeah. So let's start with the basic question here. You know, people's like, Oh, what is the edge? Like, it's one big thing and it's not, it's it's many things, but how should we think about the edge and why should enterprises, you know, feel like it's necessary to begin to lean in? >>Well, so let's just start with the use cases. Uh, you know, what edge means is the ability to put a camera on a manufacturing floor, you know, perhaps juxtaposed with a robot monitoring the work that the robot is doing using AI visual recognition to detect whether what that robot is doing is producing high quality parts or not. And to be able to do that in real time, to be able to use that analytic thin to, you know, quickly remediate any kind of quality issues, uh, helps lower costs, it helps increase your yield and it helps increase the overall efficiency of your production processes. Or if not that then putting it in something a little bit. It's perhaps a little bit more familiar to us, the idea of an autonomous vehicle, you know, being able to, you know, drive and, and, uh, do driver assistance to drivers safety kinds of features, you know, all of that requires compute and having that compute where people are actually performing these tasks based on the data that they're receiving at the moment that they receive it, they are able to process that real time, be able to give them the feedback that allows them to make better decisions, to be able to do that. >>Not only with lower latency, but actually with better protection of their data, uh, better protection of their personal information or private information. If you're thinking about, you know, the business in which they operate, you know, be able to do that, even when the network fails, be able to do that without necessarily having to transmit tons and tons of data back to the cloud, especially if you end up not actually using that anywhere. That's what as computing really means. >>Yeah. So it sounds like the edge isn't that maybe we shouldn't think of it as a place, but the most logical place to process the data, um, depending on latency and other factors, it's a, that's a good way to look at it. So >>It's just where we do our work. >>Yeah. Well, you do the work, right? That's that makes a lot of sense. Thank you for that. So, you know, we always were talking about the pandemic changing the way we think about things. And I wonder if you can comment on, on the, the edge context as come back from, you know, work from home or remote work, um, you know, think 20, 22, we hope it's going to be face-to-face could edge play a part in that has the pandemic, uh, made you think differently about the opportunities at edge? >>Yeah. And in fact, what we've seen is the pandemic is actually beginning to accelerate digital transformation. If you think about it, you know, any store that wanted to survive the same Deming could only do so by basically introducing a digital presence, you know, the ability to buy online. And even if you're picking up at the store, picking up the curbside, you know, you can't go into a restaurant without getting that QR code that gives you, you know, your digital menu, um, trying to get workers back into both the factories, as well as the warehouses and offices, and to do so safely, be able to ensure that they're wearing the face mask and socially distancing properly. All of these things I think have driven digital transformation. And if you think about the task of, you know, buying online and picking up the store while store is better, have a pretty good idea of where their inventory is. >>Um, they need to know exactly where that product is so they can quickly pick it and get it available to the client before they arrive at the store. Um, and so that's edge computing. We need edge computing to be able to automate the processes of inventory tracking down to individual items and where they're located throughout the store to be able to do the recognition for whether people are or are not being changing their social distancing or wearing their PPE, um, to be able to ensure that our processes are as automated as possible to limit the amount of human interaction that's required in order to perform these processes. All of that I think has accelerated both digital transformation, as well as particularly the use of edge computing, uh, in, in all of our businesses. >>I think about, you know, the forced March to digital in 2020. And if you weren't a digital business, you were out of business, but to your, my big takeaway from what you just said is that digital transformation is just starting and now people really have some time to think about that, that digital strategy. And as we think about doing things more safely, maybe with less human intervention, we love autonomous vehicles. Examples just cause because there's a technically they're challenging, but, but I wonder if you could tell us the story of the Mayflower autonomous ship it's it's upcoming journey, it's going to be cruelest across the Atlantic, unbelievable collecting data, you know, talk about how edge relates to that story. What can you tell us? >>Well, first of all, this is simply talk about the task of navigating a ship from one port on one side of the world to another port across the ocean, across the Atlantic. Um, you know, the ocean is a dangerous place. Uh, yes, it's wide open it's, you know, lots of water, but the reality is it's full of barriers. Of course, you've got land barriers, you've got other ships, you've got Marine life, you've got debris that gets stuck dropped in the ocean. And so the task of navigating is actually quite difficult. And again, to the same point that we've made earlier, you have to have local compute in order to really be able to make those decisions fast enough with enough acuity, with enough clarity, to be able to, um, to be able to safely safely navigate around those kinds of obstacles. So we have to put compute in the ship. >>So the Mayflower ship is as I sort of implied, uh, a, a ship that will be autonomous. There are no human beings involved in the, in operating the ship. It has to be able to on its own, both recognize these obstacles, recognize on the ship, recognize about recognized, um, you know, that cargo container that happened to fallen off, uh, some other ship and floating through the ocean, uh, recognize, you know, uh, rain life, uh, whales and other, other, uh, fish and birds that might be, uh, uh, on, in the way. Um, and, and, and to be able to, um, do all that, you know, entirely without any human intervention. So that compute power is really a prime example of an edge computer. It is compute in the, in the business of navigation, uh, making decisions about, um, the things that it sees and, and making decisions about how best to circumvent those issues. >>Um, now along the way, I should also say part of what the med flagship is going to do is not only exercise the task of navigation and prove that, um, these algorithms can efficiently and effectively, uh, bring that shift from one side of the world to be upside safe, but along the way, it's going to conduct science is going to, um, collect water samples for the, um, chemical makeup of, of the oceans at various points along the way, it's going to be sampling for microplastics or, uh, examining phytoplankton for its health and life. Uh, it's going to be the detecting wave motions and the wave energy that might be indicative of how the world is transforming in the presence of global climate change. Um, these science packages that are going to be formed are also being performed autonomously without human intervention. And that actually opens up a very exciting potential future, which is the idea of these autonomous ships navigating the oceans, collecting data that can then be brought back for the scientists to examine so that they, the scientists are not having to go out and spend weeks and months at a time in perilous conditions. >>These potentially the only conditions, um, collected that data, but rather they can remain safely at land. The ship will collect the data and they can analyze that data from their home labs. So this is actually a really exciting project, but one that I think would demonstrate not only the idea of edge computing, but also the advances in navigation and Marine science. >>Yeah, because I mean, the ship has to navigate itself. Not only is it bringing back data, but there's a great, great example. I met a lot of the work in machine intelligence today is done in the modeling side. This is, this, this is inference going on in near real time. Uh, which we think is where, where the, the, the action is. That's why we love the autonomous, because there's a lot of IBM tech involved in here as well. Is there not, I mean, you've got to have software and you've got your edge devices. You've got, you know, automation capabilities. I mean, it's not right. That this is like serious technical challenge. >>Yeah. Well, we were approached by the primary team on this project and it didn't take us long to realize the utility that some of our technology would have to advancing their project. And so you're right. I mean, we have things like operational decision manager, ODM, which typically is used in the financial services industry, but now it's being applied to the rules of navigation. We've called the Culver over cold rags. Um, we've got, uh, our AI services that do visual recognition because obviously we've got to be able to detect and identify, um, the things that, that the ship is seeing along the way and be able to distinguish what those things are. Uh, we have our IBM edge application manager, which is being used to manage deployment of these kinds of workloads, and frankly, all of the workloads that are hosted in the ship, getting that managed and deployed onto the ship. Uh, and, and of course, you know, all these things have to be integrated. And so that's just a small sampling of the kinds of technologies, but it's a good example of where I think the edge kind of represents the combination of what we have all been working with in this industry, which is how do we bring technologies together, the solver problem as an integrated solution, >>You mentioned financial services. So I wonder if we could, you know, think beyond shipping maybe, uh, what, what are you seeing in other industries? Are there any patterns that are developing where clients are saying, Hey, we need this sort of this capability. What can you tell us? >>So edge computing is it's probably greatest demand right now in manufacturing, uh, in industrial four dash zero, uh, kinds of, uh, environments where, you know, most of the industry, the industrial industry, the markets have grown up largely dependent upon operations, technology, OT, but one of the things that people need in these kinds of environments is the additional benefits that come from AI. And we've talked about, you know, using AI to do visual recognition on manufacturing processes, looking at quality inspection, for example, but you know, there's other aspects of production optimization of worker safety. We talked a little bit about that, um, around, uh, you know, predictive maintenance and asset management, uh, you know, these kinds of additional things that are necessary to really run your factory efficiently, or you're, you know, you're a drilling rig or your energy production systems. All these kinds of industrial processes can benefit from the advances that are occurring in analytics in, um, in, and then of course, having localized compute to do that with, to both do those kinds of decisions in real time, but also to offload the amount of transmission, the data that we have the transmitting back to the cloud. >>So industry four O or manufacturing is one big area retail. We talked a little bit about that, but you think about, you know, point of sale terminals, and the idea of being able to brute two offers at point of sale, to be able to do price checking to help you navigate the store is digital signage. Um, you know, all the user experiences, spillage and spoilage and loss prevention, these are all kinds of use cases that will benefit retail retailers, um, lot of demand. And of course, again, the need to be able to do that locally within the store, we talked to touch a little bit on automotive. The whole automotive industry right now is going through a really fundamental transformation where virtually every automobile now is being imbued with more and more compute capacity and localized processing for doing driver's safety and, and car maintenance and, and, and even short of, you know, full autonomy, which is of course is another topic in its own, right? Uh, lots of experiences that can be brought there as well. So lots of opportunity in distribution, manufacturing, retail banking, uh, uh, virtually every industry that we've looked at has some opportunity for, um, leveraging the benefit that does computing. >>It's hard to get cars right now because the chip short is. But, um, I wonder real quick, if you could talk about 5g, you hear a lot about 5g, there's a ton tons of hype there. Uh, how should we be thinking about 5g? How real is it? What's your take in terms of its impact on the edge? >>So a couple of thoughts here. One is 5g obviously is accelerating, and it has the effect of accelerating edge computing, because one of the benefits of 5g of course, is lower latency and higher bandwidth. And that kind of opens people's minds, the potential to leverage the network connectivity of equipment that otherwise, you know, is hard to connect. If you think about the factory floor for a moment in all the kinds of equipment you have on the factory floor, if you had to hard wire, all that equipment to get access to the compute power on that, that could be a very expensive proposition. You'd like to kind of wirelessly connect that equipment. And that's one of the things that 5g brings to the table, because some of the spectrum that five peak uses has less potential to interfere with that equipment then than you would otherwise. So I think that what we're going to see is 5g will sort of disproportionately benefit I'll call them industrial or commercial unit use cases as compared to 4g and LTE, which were very much centered on consumer use cases. 5g is accelerating as competing in a many ways. 5g actually depends on edge computing. It doesn't mean that we can't do educated beginning without 5g. We can, we can certainly do it for DLP than wireline. Uh, but I think 5g is going to have a very symbiotic effect on, on edge computing, >>Just like wifi was enabler on mobile, but this is a, you know, much, much, much larger potential. Rob. We got to go, thanks so much for coming on and sharing your insights. Love to have you back. Awesome. All right. Appreciate it. Thank you for watching everybody. This is Dave Volante for the cubes coverage of IBM. Think 2020, 21, 2021. We'll be right back.
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Think 20, 21 brought to you by IBM, Great to see you again. the idea of an autonomous vehicle, you know, being able to, you know, drive and, the business in which they operate, you know, be able to do that, even when the network fails, to process the data, um, depending on latency and other factors, could edge play a part in that has the pandemic, uh, made you think differently about only do so by basically introducing a digital presence, you know, the ability to buy online. We need edge computing to be able to automate the processes of inventory tracking I think about, you know, the forced March to digital in 2020. Um, you know, the ocean is a dangerous place. um, you know, that cargo container that happened to fallen it's going to be the detecting wave motions and the wave energy that might be These potentially the only conditions, um, collected that data, but rather they can remain safely Yeah, because I mean, the ship has to navigate itself. Uh, and, and of course, you know, So I wonder if we could, you know, think beyond shipping maybe, you know, these kinds of additional things that are necessary to really run your factory efficiently, And of course, again, the need to be able to do that locally within the store, But, um, I wonder real quick, if you could talk about 5g, And that's one of the things that 5g brings to the table, because some of the spectrum that five peak uses Love to have you back.
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BOS6 Rob High VTT
>>from >>around the >>globe, it's the >>Cube with digital coverage of IBM, think 2020 >>one brought to you by IBM. >>Welcome back to the cubes coverage of IBM think 2021 we're gonna talk about the Edge like what is the Edge, how it's going to evolve? And we're gonna take a look at an autonomous vessel use case, which is quite interesting with me is rob high and IBM fellow VP and Cto, IBM edge computing rob. Welcome. It's great to see you again. >>Thanks. Dave appreciate that. Good seeing you too. >>Yeah, So let's start with the basic question here, you know, people are like, well what is the Edge? Like it's one big thing and it's not, it's, it's many things, but how should we think about the edge and why should enterprises, you know, feel like it's necessary to begin to lean in? >>Well, let's just start with the use cases. Uh, you know, what edge means is the ability to put a camera on the manufacturing floor, you know, perhaps juxtaposed with a robot monitoring the work that the robot is doing using ai visual recognition to detect whether what that robot is doing is producing high quality parts or not. And to be able to do that in real time to be able to use that analytic then too, you know, quickly remediate any kind of quality issues, helps lower cost, it helps increase your yield and it helps increase the overall efficiency of your production processes. Or if not that, then putting it in something that's perhaps a bit more familiar to us. The idea of an autonomous vehicle, you know, be able to, you know, dr and do driver assistance to driver safety kinds of features, you know, all of that requires compute and having that compute where people are actually performing these tasks based on the data that they're receiving at the moment they receive it be able to process that real time, give them the feedback that allows them to make better decisions to be able to do that not only with lower latency, but actually with better protection of their data, better protection of their personal information or private information. If you're thinking about the business in which they operate, you know, be able to do that even when the network fails to be able to do that without necessarily have to transmit tons and tons of data back to the cloud, especially if you end up not actually using that anywhere. That's what as computing really means. >>Yeah. So it sounds like the edges, maybe we shouldn't think of it as a place, but the most logical place to process the data of, depending on late and see and other factors. It's that's a good way to look at it. So it's >>yeah, just where we do our work. >>Yeah. Well you do the work, right. That that makes a lot of sense. Thank you for that. So you know, we always we're talking about the pandemic, changing the way we think about things. And I wonder if you can comment on the the edge context as we come back From we work from home or remote work. You know, I think 2022, we hope it's going to be face to face. Uh good edge play a part in that. Has the pandemic uh made you think differently about the opportunities that edge? >>Yeah. And in fact what we've seen is the pandemic is actually beginning to accelerate digital transformation. If you think about it, you know any store they wanted to survive. This pandemic could only do so by basically introducing a digital presence, you know, the ability to buy online. And even if you're picking up at the store, picking up the curbside, you know you can't go into a restaurant without getting that Q. R. Code that gives you your digital menu. Um Trying to get workers back into factories as well as the warehouses and offices. And to do so safely be able to ensure that they're wearing their face masks and socially distancing properly. All of these things I think have driven digital transformation. And if you think about the task of buying online and picking up the store well stories better have a pretty good idea of where their inventory is. Um They need to know exactly where that product is. So they can quickly pick it and get it available to the client before they arrive at the store. Um And so that's edge computing. We need edge computing to be able to to automate the processes of inventory tracking down to individual items and where they're located throughout the store. To be able to do the recognition for whether people are or not maintaining social distancing or wearing the PP. E. Um to be able to ensure that our processes or as automated as possible to limit the amount of human interaction that's required in order to perform these processes. All of that I think has accelerated both digital transformation as well as particularly the use of edge computing uh in all of our businesses. >>I think about, you know, the force marched to digital in 2020 and if you weren't a digital business you were out of business. But you're my big takeaway from what you just said is a digital transformation is just starting. And now people really have some time to think about that, that digital strategy and and as we think about doing things you know more safely, maybe with less human intervention, we love autonomous vehicles. Examples, just because they're technically they're challenging. But I wonder if you could tell us the story of the Mayflower autonomous ship, its upcoming journey, it's going to be cruelest across the atlantic, unbelievable collecting data. You know, talk about how edge relates to that story. What can you tell us? >>Well, first of all, this is simply talk about the task of navigating a ship from one port on one side of the world too, another port across the ocean, across the atlantic. Um you know, the ocean is a dangerous place. Yes, it's wide open, it's you know, lots of water, but the reality is it's full of barriers. Of course, you've got land barriers, you've got other ships, you've got marine life, you've got debris that gets dropped in the ocean. And so the task of navigating is actually quite difficult. And again, to the same point that we made earlier, you have to have local compute in order to really be able to make those decisions fast enough with enough acuity with enough clarity to be able to be able to safely safely navigate around those kinds of obstacles. So we have to put compute in the ship. So the may fire ship is as I sort of implied a ship that will be autonomous. There are no human beings involved in in operating the ship. It has to be able to on its own. Both recognize these obstacles, recognizing the ship, recognize about, recognize um, you know, that cargo, uh, container that happened to have fallen off some other ships and floating through the ocean, recognize, you know, rain life, uh, whales and other other fish and birds that might be, uh, in the way. Um, and, and, and to be able to um, do all that, you know, entirely without any human invention. So that compute power is really a prime example of an edge computer. It is compute in the, in the business of navigation, making decisions about the things that it sees and making decisions about how best to circumvent those issues. Um, Now along the way, I should also say part of what the Mayflower ship that's going to do is not only exercise the task of navigation and prove that these algorithms can efficiently and effectively bring that shit from one side of the world to the other side safely. But along the way, it's going to conduct science is going to collect water samples for the chemical makeup of the oceans. At various points along the way it's going to be sampling for microplastics are examining phytoplankton for its health and liveliness. It's going to be the detecting wave motions and the wave energy that might be indicative of how the world is transforming in the presence of global climate change. Um These science packages that are going to be formed are also being performed autonomously without inhuman invention. And that actually opens up a very exciting potential future, which is the idea of these autonomous ships navigating the oceans, collecting data that can then be brought back for the scientists to examine so that they the scientists are not having to go out and spend weeks and months at a time in these perilous conditions, these potentially lonely conditions um collecting that data, but rather they can remain safely on land. The ship will collect the data and they can analyze that data from their home labs. So this is actually a really exciting project, but one that I think will demonstrate not only the idea that computing, but also the advances in navigation and marine science. >>Yeah, because I mean the ship has to navigate itself. Not only is it bringing back data, but there's a great, great example. I mean a lot of the work in machine intelligence today is uh in the modeling side. This is this is this is inference going on in near real time, uh which we think is where the action is. That's why we love the autonomous because there's a lot of IBM tech involved in here as well. Is there not? I mean, you've got to have software and you've got your edge devices, you've got, you know, automation capabilities. I mean, it's not all right. This is like serious technical challenge. >>Yeah. Well, we were approached by the primary team on this project and it didn't take us long to realize the utility that some of our technology would have to dancing their project. And so you're right. I mean, we have things like operations, decision and ODM which typically is used in the things of the services industry, but now it's being applied to the rules of navigation would call the cold cold rags. Um We've got our Ai services that do visual recognition because obviously we've got to be able to detect and identify um, the things that the ship is seeing along the way and be able to distinguish what those things are. Uh we have our imagine application manager which is being used to manage deployment of these kinds of workloads and frankly all of the workloads that are hosted in the ship, getting that managed and deployed onto the ship. Uh and and of course, you know, all these things have to be integrated. And so that's just a small sampling of the kinds of technologies. But it's a good example of where I think the edge kind of represents the culmination of what we have all been working within this industry, which is how do we bring technologies together to solve a problem as an integrated solution? >>You mentioned financial services. So I wonder if we could, you know, think beyond shipping, maybe what, what are you seeing in other industries? Are there any patterns that are developing, where clients are saying, hey, we need this sort of this capability? What can you tell us? >>So, I think it is, it's probably greatest demand right now in manufacturing, uh, in industrial 4.0, uh, kinds of environments where, you know, most of the industry, the industrial industries and markets have grown up largely dependent upon operations technology. Ot but one of the things that people need in these kind of environments is the additional benefits that come from A. I and we talked about using ai to do visual recognition on manufacturing processes, looking at quality inspection, for example, but there's other aspects of production optimization of workers safety. We talked a little bit about that around uh, predictive maintenance and asset management. Uh, you know, these kinds of additional things that are necessary to really to run your factory efficiently or you're you're drilling rig or your energy production systems. All these kinds of industrial processes can benefit from the advances that are occurring in analytics. And um, and, and then of course, having localized compute to do that with, to both do these kinds of decisions in real time, but also to offload the amount of transmission that we end up transmitting back to the cloud. So industry 40 or manufacturing is one big area retail. We talked about that, but you think about point of sale terminals and the idea of being able to do offers at point of sale to be able to do price checking to help you navigate the stores, digital signage. Um, you know, all the user experiences, spillage and spoilage and loss prevention. These are all kinds of use cases that will benefit retail retailers. Um, lot demand, of course. Again, the need to be able to do that locally within the store. We talked to touch a little bit on automotive. The whole automotive industry right now is going through a really fundamental transformation where virtually every automobile now is being imbued with more and more compute capacity and localized processing for doing driver safety and car maintenance and, and, and even short of, you know, full autonomy, which is of course is another topic in its own right. Uh lots of experiences that can be brought there as well. So lots of opportunity and distribution, manufacturing, retail banking. Virtually every industry that we've looked at has some opportunity for leveraging the benefits of the computer. Yeah, >>it's hard to get cars right now because the chip shortest. But I wonder real quick if you could talk about five G, you hear a lot about five Gs tons of hype there. How should we be thinking about 5G? How real is it? What's your take in terms of its impact on the edge? >>So a couple of thoughts here, one is 5G obviously is accelerating And it has the effect of accelerating edge computing because one of the benefits of 5G of course is lower latency and higher bandwidth. And that opens people's minds. The potential to leverage the network connectivity of equipment that otherwise is hard to connect. If you think about the factory floor for a moment and all the kinds of equipment you have on the factory floor. If you had to hardwire all that equipment to get access to the compute power on that, that could be a very expensive proposition. You'd like to kind of wirelessly connect that equipment and that's one of things that five day brings to the table because some of the spectrum five take uses has less potential to interfere with that equipment than than you would otherwise. So I think that what we're going to see is 5G will disproportionately benefit. I'll call him industrial or commercial use cases as compared to four G. And L. T. Which were very much centered on consumer use case five Gs accelerating edge computing in many ways Five G actually depends on edge computing doesn't mean that we can't do edge computing without five do we can we can certainly do it for dlt even wire line But I think 5G is going to have a very symbiotic effect on edge computing. >>Yeah just like wifi was enabler mobile but this is much much much larger potential rob. We gotta go. Thanks so much for coming on and sharing your insights. I'd love to have you back, awesome. Thanks. >>Alright appreciate it. Thank >>you for watching everybody's Day Volonte for the cubes coverage of IBM. Think 2020 21 2021 will be right back. >>Yeah. >>Yeah.
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It's great to see you again. Good seeing you too. to put a camera on the manufacturing floor, you know, to process the data of, depending on late and see and other factors. So you know, E. Um to be able to ensure that our processes or as automated as I think about, you know, the force marched to digital in 2020 and if you weren't a digital business and, and, and to be able to um, do all that, you know, Yeah, because I mean the ship has to navigate itself. you know, all these things have to be integrated. So I wonder if we could, you know, think beyond shipping, Again, the need to be able to do that locally within the store. it's hard to get cars right now because the chip shortest. potential to interfere with that equipment than than you would otherwise. I'd love to have you back, awesome. Alright appreciate it. you for watching everybody's Day Volonte for the cubes coverage of IBM.
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Cathy Southwick, Pure Storage
>>from around the globe. It's the Cube presenting Cuban cloud brought to you by silicon angle. Okay, we're now going >>to explore what it's like to be the CEO of a fast paced growth company in Silicon Valley. And how the cloud, however, you wanted to find the cloud public cloud on Prem Hybrid, etcetera. How it supported that growth. And with me is Kathy Southwick, who is the CEO of pure storage. Kathy is really deep experience. Managing technology organizations spent a number of years overseeing A T and T s cloud planning and engineering and another few years overseeing a team of a Couple 1000 network and I T engineers working to break the physical stranglehold of fossilized telco networks, implementing network functions, virtualization and a software defined methodology for the company. And, of course, you spent the last couple of years is the CEO of Pure. So Cathy, it's great to see you again. Thank you for coming on the program. >>Thanks for having me. It's good to be here. >>You're very welcome. And so so >>given your >>experience with cloud, you know, dating back to really the early part of last decade. How did you look at cloud back then and how How is it evolved from your point of view? >>You know, it's Ah, it's an interesting question because I think that we've there's some things that have moved very fast and there's some some things that are very much the same as they were even a decade ago. I think that all companies are very focused on How do you think about Cloud? Do you think about it as on Prem? And when I started, we really were focused on an on Prem solution, and I'm in building an on Prem private cloud to help modernize our business. So I think that, you know, with that all companies are still in that same mindset of how do I want to think about Cloud? And how do I want to think about that on Prem versus Public versus, you know, combination or some type of hybrid solution? So I think all of us around that journey, it just seems like it's taken. It's probably a bit longer than most of us probably thought from beginning. >>So as a CEO thinking about that evolution, how has that informed the way you think about applying specifically the public cloud to pure business. >>You know, I think that we've been a for pure ourselves. I think we're in a really unique position. We were essentially born in the cloud. So we're, you know, company. That's 10 11 years old. And if I If I give the contrast of that of 18 t being, you know, 130 year old company Onda having a lot of applications that have, you know, lived historically on prim. There's very different issues and challenges that you have pure has had that. I think the advantage just like many other companies that were born in the cloud who have can see what advantages are very quickly. And we made decisions early on that said that we were gonna actually do both. We were gonna look to say, How do I put those applications in that in that data, whether it was on public or in on Prem and be able to do that both in the i t. Side as well as within the product side? So how we build our products now, >>as I mentioned up front, you have obviously a lot of experience managing large technology teams. My question is. When you first saw the emergence of the modern cloud, how did you communicate with your team members? I mean, you mentioned you were kind of building your own private cloud, so I guess that's less threatening to people. But what was it like? You know, Was there a concern? You know, with the eager to jump in? What was that dynamic like? And how did you manage >>it? You know, it's really it's a different depending on the different part of the organization. So I'll give you kind of two things I learned one of them was that our teams in the operation side, they saw it as a huge advantage. They saw it as an opportunity to really modernized to really get themselves both their own individual skill sets advanced, as well as provide a better level of service for our internal, you know, customer, so to speak. Our application in our data partners that we had to work with, um, they thought is an opportunity to bring agility to their applications quicker speed to market, um, or currency of their applications. So they actually got some benefits that they weren't. Actually, I'll call planning for they were they had the opportunity toe get investment in their applications without having to put the that investment on themselves. I would tell you the thing I learned from the teams, this is probably might be a little bit surprised. But often, you know, leaders believe like, you gotta have all the answers. You're gonna drive everything you're gonna let make sure everyone knows what needs to get done and what I actually found. This was actually one of my big moments, I think, was our Our individuals are employees are teams. They're so brilliant and so bright on driving change. And a lot of times leaders, I think, get in the way that so for cloud and adoption, it was really about me getting out of the way. It was really about setting that north star for where we want to go from the ability to deliver fast and quick for our business. And they get out of the way and let our teams actually drive. So it was a great, um, it was we actually actually saw the reverse. I saw more employees wanting to drive, and I needed to, like, back out and just say, Here's what we need to go. Let them drive us there. >>Alright, So I gotta ask you don't Please don't hate me for asking this question, but was your your gender and advantage was at a disadvantage. It wasn't really irrelevant in that regard. >>It was a relevant um, I think that it was I actually I truly believe it's irrelevant. I think it was literally recognizing that leaders need to set vision and what we want to achieve and let our letter of teams help us drive to get there. And I think that that is, you know, gender neutral. I think it's really about, you know, kind of checking your ego and everything else out to the side. And it's really about empowering people in our teams. Thio help drive us there. >>So thinking about that that learning specifically are there any similar tectonic shifts that you're you're seeing today where you can apply that experience? I'm just like, for instance, new modes of application development and requiring new skill sets are, or maybe another that you can think of. >>Yeah, I think I think honestly, it traverse is everything that we that we have to do as a you know, as a leader of a technology team, and whether you're in a high growth company like Pure or you're in a company that's trying to take costs out of your business or trying to, you know, do things. I think that it, um it really is a matter of leaders needing to set the stage. And so if we're trying to drive, you know, changing the business, it's really making sure that we're doing I'll calm or more empowering of our employees and they because they will see the way that we can get there. It's just a matter of, you know, letting them have that ability to do it. >>So you joined pure around two years ago and obviously growing very quickly. I love pandemic has changed the trajectory of that growth, but still good outlook. Um, but Silicon Valley fast paced company, you know, I kind of put it in the camp of the the work days, and the service now is that could have similar similar cultural patterns there. So you talked a little bit about this, but I wonder if we could come back and more specifically how you're leveraging cloud, how you're thinking about it, you know, on Prem Hybrid, Now the edge. And how did that contribute Thio Puros growth? >>Yeah, that za great question because I think that why I shared earlier, you know, we were essentially born in the cloud. I think that what it's really driven us is to be thinking more forward about where customers were going and what their challenges are. So whether it's for the I t. Teams on what we're trying to do to deliver for our business and, you know, innovation, they're obviously trying to make sure they can hit their revenue goals and all those things that important that every business deals with. But we also have that same mindset on how we develop our products. So it's really all driven by where the customer is going that they need data mobility. They need application mobility. They need really portability so that the moment that you have that ability where you can kind of control your destiny and define it, and you only could get that by having, you know, applications that are portable and data that is mobile and secure, that you have that kind of flexibility. So I think for pure we've been definitely in a great position to drive for our customers or drive where our customers are going. And so we have to find our entire product set. So not just how we operate as a business and run our business. But then how we define for our customers Same mindset is if our customers are going to the cloud that we need, have products that can help them to be in the cloud or be, you know, on print and let them decide what that looks like. Well, >>it's interesting you mentioned that and I hearken back to the The Port Works acquisition, which is an attempt to really change the way application development has done is another sort of approach Thio in a sort of modern data architecture, you, as the CEO of a technology company, most CEO, is that I know inside the tech companies that they're sort of the dog Fuding or champagne drinking, you know, testing. So So had you already started to sort of use that tech? Are you starting to, you know, Does it support that vision that you just put forth? Maybe you could talk a little bit about that. >>Yeah, It does. So we eso We had not been using port works as a za product. We were just starting down that path of looking at How do we do container ization for the applications that we do have on Prem? That's both in our engineering side as well as within I t. And so But we quickly have recognized, just like you know, And part of that acquisition is applications or companies won't have the ability to have that portability of their applications and have that flexibility that they're all striving for unless they've done things like containerized or applications made them that they're able to move them across different cloud environments, whether that's on Prem or off Prem or some hybrid eso for ourselves. You know, Port Works was a really critical acquisition, will help us on our own journey of doing the application, modernization and putting that keep those capabilities in place. But it will also enable our customers to have that same flexibility. So, again, going back to the we've adopt, these things aren't like a this is for this group, and this is for you know, this customer. It's really about how we operate both internally and then what we are providing for our customers so that portability and being able to have control of your own destiny, that's that's really to me what hybrid cloud is all about. And you can't really achieve that If you don't have some of these capabilities within your, you know, within kind of your toolbox. >>Great. Thank you for that. So I'm interested in is the head of, ah technology group at a tech company? And what are the meaningful differences? I mean, a lot of differences, but relative to CEO of a large telco or or other incumbent, you know, what are some of the good, the bad? And, uh, you know, the ugly, the differences. >>Yeah, you know, it's I meet with a lot of CEOs across Silicon Valley and we kind of joked that when you are working in a company that is a technology based company, you know, everybody knows how to dio, you know, because you do you have a brilliant engineers and and that they do know. I think the difference that you start to see is that you know, I t is, um is required to make sure that availability is their inherent in what you're doing on immediate roll out with like, you know, an application that's occurring. That's very different than how you do product lifecycle management. Um, what what we've what I've seen, actually, though, is more similarities. I know that's probably surprised to you, but coming out of a T and T, what I have been working on those last couple of years was actually doing the combination of engineering and I t into one organization and that you do have a lot of benefits for, for how you can then develop, how you can manage and the skill sets. There's a lot of similarities. So there's there's actually probably more similarities between companies and on what they're trying to achieve than than you would probably think there would be just because we're all trying to make sure that we can develop quickly. How about is >>it relates to cloud Cathy? I mean, I remember the early days of cloud, a lot of the big banks that we could build our own cloud. We can essentially compete at scale with with Amazon, where you know the big bank on. Then I think they quickly realized well, the economics actually don't favor us necessarily. Do you think there's a different perception about the use of cloud between sort of traditional incumbents and a tech company in Silicon Valley? And if so, how? >>So now I think that the if you are, you know, a bank is you refer to, and having it really is where you're starting from. If you have a very large infrastructure footprint and application footprint, your applications probably not born in the cloud. There's a lot of modernization that has to be done with those applications so that they could operate as efficiently in a public cloud as an example. And I think that's something that sometimes gets overlooked is there are enormous benefits going to public cloud. But there's also cost if your applications or your data doesn't really fit as well in that type of environment. So I think that for large enterprises like the banks, some of the telcos they've got very large footprints of infrastructure. Already, those investments have been made, and what they're really looking for is how doe I increase my ability to, you know, whether it's agility or its speed, or it's lower cost or it's all those things, and I think that's the That's a different path of different journey that they're on. So they're trying to balance all those equations of, you know, the economics as well as the ability to have, you know, no more investment or minimal investment in that infrastructure. For companies like Pure, where we started off of those investments are decision and kind of. The decision tree that we use is if it makes sense. And I don't have to make that investment on Prem for whatever reason, that I should go ahead and make that investment in a public cloud strategy or a hybrid cloud strategy kind. Differentiate that because I think that it's different depending on the company. You are, um, and so it really kind of depends on where you're starting from then. It also depends on what you're trying to achieve if you're just trying to achieve an economic solution. If you're trying to achieve a strategic solution, if you're trying to get agility. Andi, I think it is different for companies, and it's different depending where you're at in your kind of journey. So for a Silicon Valley company whose you know hyper growth, you know, one. We're very focused on abilities. You know everything from scale, because we've got to scale quickly. And those are things that we don't wanna have to start going and building all these data centers to go do that. We don't have those embedded investments. So it's Ah, it's a real difference in where your starting point is. And I think there I think there's value in in all those different type of approaches, >>right? And it's a real advantage for you that you don't have to shell out all that cap ex on Data Center. >>That's right. Um, as you look >>back at the last 10 years of cloud, you know, it was largely about eliminating the heavy lift of infrastructure deployment and SAS if I ng you know the business, what do you see? Going forward? What do you think the was gonna unfold in the 2020 is? Is it gonna be more of the same? Or do you expect meaningful differences? >>I think that we're going to get better as, um as you know, technology leaders on how to quickly make decisions. Um, and not its have it less political. And I think Kobe is actually taught us a lot about that around companies more willing to make. I'll call it a A you know, a faster decision and remove some of the red tape. I've heard this from many of my peers that things that might have taken them months and months to get approved. Um, it's nowadays if even if they even have to go get approval. So I think that what we're going to see is we'll see the continuance of, um, you know, a public and I'll call really hybrid cloud type of solutions. And I think it will be more purposeful about what goes there and how. How that can help us toe, you know, I'll call it enable us much faster than we've been able to do it before. I think that's been our challenges. We've, you know, we get mired into some of the you know, the details of some of these things that maybe it would be easier for us to just make the decision to move forward than Thio. Keep going around around on what's the right way to do it. Yeah, >>so that's interesting. You're saying about the fast decisions? I felt like, ah, lot of 2020 was very tactical. Okay, go deal with the work from home, etcetera. Although you you definitely see I t spending, uh, suppressed in 2020. Our forecast was minus 4% but we're saying it's gonna grow. We actually see a decent snapback. You know, what are you seeing? Generally, Not even necessarily pure. But when you talk to some of your colleagues, you obviously in the technology business, it's good to be in the technology business these days. But to use do you see spending, you know, generally coming back And maybe the timing first half, maybe a little soft second. What are you seeing >>there? Yeah, almost identical wage that. I think that we'll see, you know, a little bit of, ah tendency toe, not really hold back, but really kind of see what's happening in the first quarter of the year. There's a lot, you know, going on with companies and everyone's having to kind of balance at what that looks like. I do see. And what I'm hearing from several of my peers is that, you know, it's not necessarily budget cuts. It might be budget re directions. It might be rude prioritization, but definitely technology investments are still there, and it's still important for businesses to keep on their journeys on. But we do see that even at pure as a way to differentiate ourselves in the market as well, do you? What >>about the work from home piece? I mean, prior to co vid, I think the average was about 15 or 16% of employees work from home. You know, now it's gotta be, you know, well, over in the high seventies, Onda CEO is that we've talked to suggest that, you know, that's gonna come down in the first half, maybe down toe, still pretty high 50 60%. But then eventually is gonna settle at a higher rate than it was pre pre covert. Maybe double that rate may be in the 30 35 maybe even 40%. You know? What are you expecting >>Something probably very similar. I think that what companies have recognized and I actually tell you CEO have thought this many of them for many years that there is a huge value value and having some type of hybrid model. There's value in having, you know, both from a business perspective as well as a personal perspective. So employees work life balance and trying to balance that. So I think that, you know, we a pure and myself, As you know the CEO hugely expect that we will see some type of you know, I'll call leveling off, figure out what's the right for the right group. And I think what we don't want to get into is, you know, Chris prescriptive that says, You know, this is what the company will look like as a whole. I think it really is going to come down to certain certain types of work are more conducive to a more work, remote environment others need to have. And I always kind of uses term of individual, you know, productivity versus team. You know, productivity. We've seen, you know, great advances and or individual productivity. A team productivity is still a challenge when you're still trying to do very collaborative, you know, brainstorming sessions. And so we are looking at capabilities to be able to enable our employees to do that. But there there's some things you just can't replace. The human interaction and ability to very quickly inter actively, you know, five minutes catch someone to do that. So I think we'll see. We'll see both. We'll see some leveling off, and I think we'll see some areas of businesses that have once thought You can't do that remote. They might actually say, Hey, that is work that commute remote So I think we'll see a combination of both. That's an >>interesting perspective on productivity. And what's the What's the old saying is You could go go faster alone. But further as a team and and not a lot of folks have been talking about that team productivity, we we clearly saw the hit the positive hit on productivity, especially in the in the technology business. So So my question then is so you expect? You know H Q doesn't go away. Maybe it gets, you know, maybe it gets smaller, Uh, but so is their pent up demand for technology spending at the headquarters. Because you've been you've been, you know, pushing tech out out to the edge out to the remote workers. Securing those remote workers figuring out better ways to collaborate is their pent up demand at H. Q. >>Um, absolutely. We've been, you know, we've been actually exploring different technologies. We've been uh, looking at what are things that you know could help create a different kind of experience, eh? So I do think it will be some different types of technology. Those would be the things that maybe aren't even out there developed yet on Have you create some of those comparable experiences. So I think that the notion of you know individuals will continue to thrive, but we've got to start working on How do we continue to enhance that? That team, um, collaborative productivity environment that looks and feels different than what it might look like today. Yeah. >>They got to leave it there. Great as always. Having you in the Cube. Thanks so much for participating in Cuban Cloud. >>Great. It's great to be here. Thank you. >>Keep it right there. Back more content right after this short break. >>Yeah.
SUMMARY :
cloud brought to you by silicon angle. So Cathy, it's great to see you again. It's good to be here. And so so experience with cloud, you know, dating back to really the early part of last decade. I think that all companies are very focused on How do you think about Cloud? informed the way you think about applying specifically the public cloud to pure business. I give the contrast of that of 18 t being, you know, 130 year old company Onda having a I mean, you mentioned you were kind of building your own private cloud, as well as provide a better level of service for our internal, you know, customer, Alright, So I gotta ask you don't Please don't hate me for asking this question, but was your your gender And I think that that is, you know, gender neutral. or maybe another that you can think of. And so if we're trying to drive, you know, changing the business, Um, but Silicon Valley fast paced company, you know, I kind of put it in the camp to the cloud that we need, have products that can help them to be in the cloud or be, you know, on print and let them decide you know, testing. And so But we quickly have recognized, just like you know, And part of that acquisition is applications And, uh, you know, the ugly, I think the difference that you start to see is that you know, We can essentially compete at scale with with Amazon, where you know the big bank So now I think that the if you are, And it's a real advantage for you that you don't have to shell out all that cap ex on Data Center. Um, as you look I think that we're going to get better as, um as you know, technology leaders on how to But to use do you see spending, you know, generally coming back And what I'm hearing from several of my peers is that, you know, to suggest that, you know, that's gonna come down in the first half, maybe down toe, And I think what we don't want to get into is, you know, Chris prescriptive that says, Maybe it gets, you know, maybe it gets smaller, We've been, you know, we've been actually exploring different technologies. Having you in the Cube. It's great to be here. Keep it right there.
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Gene Kim, Author | Actifio Data Driven 2020
>> Narrator: From around the globe, It's theCube, with digital coverage, of Actifio data-driven 2020, brought to you by Actifio. >> Welcome back, I'm Stu Miniman, and this is theCube coverage of Actifio Data-driven 2020. Really excited to, dig into a fun topic. I have a Cube alumni with us he is a DevOps author, and researcher Gene Kim. Unicorn Project is the most recent, Gene, great to see you, thanks so much for joining us. >> Stu, great to see you again, here at the Actifio conference, this is all fantastic. >> Yeah, so your new book, it was much awaited out there, you know, Unicorn's always discussed out there, but you know, the Phoenix Project, as I said, is really this seminal, book when people say, What is that DevOps thing and how do I do it? So, why don't you give us a little bit as to The Unicorn Project, why is it important? Why we're excited to dig into this and, we'll, we'll tie it into the discussion we're having here for the next normal, at Actifio. >> For sure, yeah, in fact, yeah. As you might have heard in the keynote address, you know, the what, what vexed me, after the Phoenix project came out in 2013 is that there is still looming problems that still remain, seven years after the Phoenix project was written. And, you know, these problems I think are very important, around you and what does it really take to enable developers to truly be productive, instead of being locked in a tundra of technical debt. Two is, you know, how do we unlock truly the power of data so that we can help everyone make better decisions, whether it's a developer, or anyone, within the business units and the organizations that we serve. And then three is like, what are really the behaviors that we need from leadership to make these amazing transformations possible? And so The Unicorn Project really is, the fifth project retold, but instead of through the eyes of Ops leadership, is told through the eyes, of a phenomenal developer. And so it was amazing to revisit the, the Phoenix project universe, I in the same timeline, but told from a different point of view. And it was such a fun project to work on, just because, you know, to relive the story, and just expose all these other problems, not happening, not on the side, but from, the development and data side. >> Yeah. They've always these characters in there that, I know I personally, and many people I talked to can, you know, really associate with, there was a return of certain characters, quite prominent, like Brent, you know, don't be the bottleneck in your system. It's great, if you're a fighter firefighter, and can solve everything, but if everything has to come through you, you know, Pedro is always going off, he's getting no sleep and, you know, you'd just get stressed out. You talked a bit more, about the organization and there are the five ideals in the book. So maybe if you can, you know, strongly recommend, of course, anybody at ending active you, got a copy of the books they'll be able to read the whole thing, but, you know, give us the bumper sticker on some of those key learnings. >> Yeah, for sure, yeah. So the five ideals represents five ideas, I think are just very important, for everyone, the organization, serves, especially leadership. The first ideal is locality and simplicity. In other words, when you need to get something done, we should be able to get it done within our team, without having to do a lot of communication coordination, with people outside of our team. The worst, the most horrible feeling is that in order, to do a small little thing, you actually have, to have a, coordinated action that spans 15 teams, right. And that's why you can't get anything done, right? And so that's so much the hallmark of large complex organizations. The second ideal is that what I think the outcomes are, which is focused flow and joy, you know, I've not just now started to for the first time in 20 years, self identify, not as an ops person, but as a developer. And, I really now understand, why we got into technology in the first place. This so that we can solve the business problem at hand unencumbered by minute share. And that allows for a sense of focus flow and even joy. And I love how Dr. Mihaly Csikszentmihalyi, describe it. He said, flow is a state that we feel when we love our work, so much that we lose track of time, and maybe even sense of self. And so I think we all in technology understand, you know, that that is how it is on the best of days and how terrible it is, you know, when we don't have that sense of flow. Third ideal is improvement of daily work, being even more important than daily work itself. The notion is greatness is never free, we must create it and must prioritize it, for the psychological safety. And the fifth is customer focus. So those are all the things I think are so important, for modern leaders, because it really defines the future of work. >> Yeah, we love that flow and it happens otherwise we're stuck, in that waiting place as you quoted Dr. Csi. So one of my favorite books there, there also. So Gene, for this audience here, there was, you know, yes, CICD is wonderful and I need to be able to move and ship fast, but the real transformational power, for that organization was unlocking the value of data, which is, I think something that everybody here can. So maybe to talk a little bit about that you know, we, there there's, we've almost talked too much, you know, data is the new oil and things like that, but it's that, you know, that allowing everybody to tap in and leverage, you know, real time what's happening there were just at the early parts of the industry being able to unlock that future. >> Oh yeah, I love that phrase. Data is new oil, especially since oil, you know, the last 50 years, the standard Port 500 was dominated by, you know, resource extraction oil company and so forth. And now that is no longer true, it's dominated by the tech giants. And, Columbia there was a Columbia journalism review article that said, data's not only the new oil, is really the new soil. And for me, you know, my area of passion for the last seven years has been studying the DevOps enterprise community where, we're taking all the learnings that were really pioneered by the tech giants, Facebook, Amazon, Netflix, Google, Microsoft, and seeing how they're being adopted by the largest, most complex organizations on the planet, the best known brands across every industry vertical. And it's so true that, you know, where the real learning gets exploited right, is through data. I realized, this is how we get to know our customers better. This is how we understand their wants and needs. This is how we test, and make offers to them to see if they like it or not to see if they value it or not. And, and so for me, one of the best examples, of this was, the target transformation and Adidas how it was just an amazing example of, to what links they went to, to liberate developers from, being shackled by ancient systems of records, data warehouses, and truly enabled developers to get access to the data they need modify it, even delete information, all without having to be dependent on, you know, integration teams that were essentially holding them hostage for six to nine months. And, these programs really enable some of the most strategic programs at their organizations, you know, enabling hundreds of projects over the years. So, I think that is really, just showing to what extent, the value that is created by unlocking data for individuals. And sorry Stu, one more thing that I'm just always dazzled by my friend, Chris Berg. He told me that, somewhere between a third and a half of all company employees use data in their daily work. They either use data or manipulate data as part of the daily work, which, you know, that, population is actually larger than the number of developers in an organization. So it just shows you how big this problem is, and how much value we can create by addressing this problem. >> Well, it's interesting if it's only a third, we still have work to do. What we've been saying for years is, you know, when you talk about digital transformation, the thing that separates those that have transformed and those that haven't is data needs to be at the core. I just can't be doing things the way I was or doing things off intuition, you know, being data-driven, I'm sure you know, the same Gene, if you're not, if you don't have data, you know, you're just some other person with an opinion. >> Yeah, yeah. That's it this is a great point. And in Risto Siilasmaa's amazing book, Transforming Nokia, I mean, he was, he said exactly that. And he said something that was even more astonishing. He said, there's not only at the core, but data also has to be at the edges. You know, he was describing at Amazon, anyone can do an experiment @booking.com. Anyone can do an experiment to see, if they can create value for the customer. They don't need approvals from, committees or their manager. This is something that is really truly part of everyone's daily work. And so, to me, that was a huge aha moment that says, you know, to what degree, you know. Our cultures need to change so that we can not only, use data, but also create learnings and create new data, you know, that the rest of the organization can learn from as well. >> Yeah. One of the other things I definitely, you know, felt in your book, you synthesize so much of the learnings that you've had over the years from like the DevOps enterprise summit. The question I have for you is, you know, you hear some of these, you know, great stories, but the question is, our companies, are they moving fast enough? Have they transformed the entire business or have they taken, you know, we've got one slice of the business that is kind of modernized and we're going to get to the other 30 pieces along the way, but you know, there's wholesale change, you know, 2020 has had such a big impact. What's your thoughts on, you know, how we are doing in the enterprise on pace of change these days? >> That's a great question. I mean, I think some people, when they ask me, you know, how far are we into kind of total adoption of DevOps? It's a newer better way of working. And I would say probably somewhere between 5 and 7%, right, and the math I would take them through is, you know, there are about 20 million developers on the planet of which at best, I think, a million of them are working in a DevOps type way. But yet now that's only growing. I think it was an amazing presentation at DevOps surprise summit in London that was virtual from nationwide building society, the largest organization of its kind. It's a large financially mutually owned organization for housing in the UK. And, they touched about how, you know, post COVID post lockdown suddenly they found themselves able to do them reckless things that would have normally taken four years, in four weeks. And I think that's what almost every organization is learning these days is, when survival is at stake, you know, we can throw the rules out of the window, right. And do things in a way that are safe and responsible, but, you know, create satisfy the business urgent needs, like, you know, provisioning tens of thousand people to work from home safely. You know, I think the shows, I think it's such a powerful proof point of what technology can do when it is unleashed from, you know, perhaps unnecessarily burdensome rules and process. And I think the other point I would make Stu is that, what has been so rewarding is the population of these technology leaders presenting at DevOps enterprise, they're all being promoted, they're all being, being given new responsibilities because they, are demonstrating that they have the best longterm interest of the organization at heart. And, they're being given even more responsibilities because, to make a bigger impact through the organization. So I'm incredibly optimistic about the direction we're heading and even the pace we're going at. >> Well, Gene definitely 2020 has put a real highlight on how fast things have changed, not just work from home, but, but the homeschooling, you know, telehealth, there are so many things out there where there was no choice, but to move forward. So the, the second presentation you participated in was talking about that next normal. So give us a little bit of, you know, what does that mean? You know, what, what we should be looking at going forward? >> Yeah, it was great to catch up with my friend Paul Forte, who I've known for many, many years, and now, now a VP of sales at the Actifio and yeah, I think it is amazing that academic Dr. Colada Perez, she said, you know, in every turning point, you know, where, there's such a the stage for decades of economic prosperity usually comes, by something exactly like what we're going through now, a huge economic recession or depression, following a period of intense re regulations there's new, technology that's unlocking, you know, new ways of working. And she pointed exactly to what's happening in the Covid pandemic in terms of, how much, the way we're working is being revolutionized, not by choice, but out of necessity. And, you know, as she said, you know, we're now learning to what degree we can actually do our daily work without getting on airplanes or, you know, meeting people in person. So, I'm a hue, I have so many friends in the travel industry, right. I think we all want normalcy to return, but I think we are learning, you know, potentially, you know, there are more efficient ways to do things, that don't require a day of travel for a couple hour meeting and day to return, right. So, yeah, I think this is being demonstrated. I think this will unlock a whole bunch of ways of interacting that will create efficiency. So I don't think we're going, as you suggested, right. There will be a new normal, but the new normal is not going to be the same as your old normal. And I think it will be, in general for the better. >> So, Gene, you, you've gone to gotten to see some of the transformation happening in the organizations when it comes to developers, you know, the, the DevOps enterprise summit, the, the state of DevOps, you know. I think five years ago, we knew how important developers were, but there was such a gap between, well, the developers are kind of in the corner, they don't pay for anything. They're not tied to the enterprise. And today it feels like we have a more cohesive story that there, there is that if you put in The Unicorn Project, it's, you know, business and IT, you know. IT, and the developers can actually drive that change and the survival of the business. So, you know, are we there yet success or net developers now have a seat at the table? Or, you know, what do you see on that, that we still need to do? >> Yeah, I think we're still, I mean, I think we're getting there, we're closer than ever. And as my friend, Chris O'Malley the CEO of the famously resurgent mainframe vendor Compuware said, you know, it is, everyone is aware that you can't do any major initiatives these days without some investment in technology, right? In fact, you can't invest in anything without technology. So I think that is now better understood than ever. And, yeah, just the digital, it's a whole digital disruption, I think is really, no one needs to be convinced that if we organize large complex organizations, don't change, they're at a risk of, you know, being decimated by the organizations that can change using an exploiting technology, you know, to their benefit and to the other person's detriment. So, and that primarily comes through software and who creates software developers. So I, by the way, I love the Stripe it was a CFO for Stripe who said, the largest, constraint for them is, and their peers is not access to capital, it is access development talent. I think when you have CFOs talking like that, right. It does says it's suggested something really has changed in the economic environment that we all compete in. >> So, I mentioned that on the research side, one of the things I've loved reading over the years is that, fundamental discussion that, going faster does not mean, that I am sacrificing security, or, you know, the product itself, you know, in the last couple of years, it's, you know, what separates those really high performing companies, and, you know, just kind of the middle of the ground. So, what, what, what advice would you give out there, to make sure that I'm moving my company more along to those high performing methods. >> Yeah, but just to resonate with that, I was interviewing a friend of mine, Mike Nygaard, long time friend of mine, and we were talking on and we were recalling the first time we both heard the famous 2009 presentation doing 10 deploys a day, every day at flicker, by John Allspaw and Paul Hammond. And we were both incredulous, right there? We thought it was irresponsible reckless, and maybe even immoral what they were doing, because, you know, I think most organizations were doing three a year, and that was very problematic. How could one do 10 deploys a day. And I think, what we now know, with the size of evidence, especially through the state of DevOps research, is that, you know, for six years, 35,000 plus respondents, the only way that you can be reliable, and secure, is to do smaller deployments more frequently, right? It makes you, be able to respond quicker in the marketplace, allows you to have better stability and reliability in the operational environment, allows you to be more secure. It allows you to be able to, you know, increase market share, increase productivity, and, you know, have happier employees. So, you know, at this point, I think the research is so decisive, that, you know, we can, as a whole book accelerate, that really makes the case for that, that this is something that I now have moral certainty or even absolute certainty oh, right. It's, you know, self evident to me, and it, I think we should have confidence that that really is true. >> Wonderful work, Gene, thanks so much for giving us the update. I really appreciate it, some really good sessions here in Actifio, as well as the book. Thanks so much, great to talk to you. >> Stu is always a pleasure to see you again, and thank you so much. >> Alright, that's our coverage from Actifio Data-driven, be sure to check out thecube.net for all of the, on demand content, as well as, as I said, if you were part of the show, definitely recommend reading Gene's book, The Unicorn Project. I'm Stu Miniman. And thank you for watching the cube. (soft upbeat music)
SUMMARY :
brought to you by Actifio. Unicorn Project is the most recent, Gene, Stu, great to see you again, but you know, the Phoenix the keynote address, you know, to read the whole thing, but, you know, technology understand, you know, bit about that you know, of the daily work, which, you know, for years is, you know, you know, to what degree, you know. along the way, but you know, And, they touched about how, you know, you know, what does that mean? And, you know, as she said, you know, the state of DevOps, you know. everyone is aware that you or, you know, the the only way that you can Thanks so much, great to talk to you. pleasure to see you again, And thank you for watching the cube.
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Sheng Liang, Rancher Labs & Murli Thirumale, Portworx | KubeCon + CloudNativeCon Europe - Virtual
>>from around the globe. It's the Cube with coverage of Coop con and cloud, native con Europe 2020 Virtual brought to you by Red Hat, The Cloud Native Computing Foundation and its ecosystem partners >>Welcome back. This is the Cube coverage of Cube Con Cloud, native con, the European show for 2020. I'm your host to Minuteman. And when we talk about the container world, we talk about what's happening in cloud. Native storage has been one of those sticking points. One of those things that you know has been challenging, that we've been looking to mature and really happy to welcome back to the program two of our cube alumni to give us the update on the state of storage for the container world. Both of them are oh, founders and CEOs. First of all, we have Xiang Yang from Rancher Labs, of course, was recently acquired by Sue Save it and the intention to acquire on and also joining us from early the relay. Who is with port works? Shang Amerli. Thanks so much for joining us. Thank you. Thank you. Alright. So early. I actually I'm going to start with you just cause you know we've seen, you know, a couple of waves of companies working on storage. In this environment, we know storage is difficult. Um, And when we change how we're building things, there's architectural things that can happen. Eso maybe if you could just give us a snapshot, you know, Port works, you know, was created to help unpack this. You know, straight on here in 2020 you know, where you see things in the overall kind of computer storage landscape? >>Absolutely. Still, before I kind of jump into port works. I just want to take a minute to publicly congratulate the the whole rancher team, and and Shang and Shannon And will China have known those folks for a while there? They're kind of true entrepreneurs. They represent the serial entrepreneur spirit that that so many folks know in the valley, and so, you know, great outcome for them. We're very happy for them and ah, big congrats and shout out to the whole team. What works is is a little over five years old, and we've been kind of right from the inception of the company recognized that to put containers in production, you're gonna have to solve, not just the orchestration problem. But the issue of storage and data orchestration and so in a natural kubernetes orchestrates containers and what works orchestrates storage and data. And more specifically, by doing that, what we enable is enterprises to be able to take APS that are containerized into production at scale and and have high availability. Disaster recovery, backup all of the things that for decades I t has had to do and has done to support application, reliability and availability. But essentially we're doing it for purpose with the purpose build solution for containerized workloads. >>Alright, shaming. Of course, storage is a piece of the overall puzzle that that ranchers trying to help with. Maybe if you could just refresh our audience on Longhorn, which your organization has its open source. It's now being managed by the CN. CF is my understanding. So help us bring Longhorn into the discussion >>thanks to. So I'm really glad to be here. We've I think rancher and port work started about the same time, and we started with a slightly different focus. More is exactly right to get containers going, you really need both so that the computer angle orchestrating containers as well as orchestrating the storage and the data. So rancher started with, ah, it's slightly stronger focus on orchestrating containers themselves, but pretty quickly, we realized, as adoption of containers grow, we really need it to be able to handle ah, storage feather. And like any new technology, you know, uh, Kubernetes and containers created some interesting new requirements and opportunities, and at the time, really, they weren't. Ah, a lot of good technologies available, you know, technologies like rook and SEF at the time was very, very premature, I think, Ah, the You know, we actually early on try to incorporate ah, the cluster technology. And it was just it was just not easy. And And at the time I think port Works was, ah, very busy developing. Ah, what turned out to be there flagship product, which we end up, end up, uh, partnering very, very closely. But but early on, we really had no choice but to start developing our own storage technology. So Long horn. As a piece of container storage technology, it's actually almost as oh, there's rancher itself. When about funding engineers, we hired he he ended up, you know, working on it and Then over the years, you know the focus shift that I think the original version was written in C plus plus, and over the years it's now being completely re written in Golan. It was originally written more for Docker workload. Now, of course, everything is kubernetes centric. And last year we you know, we we decided to donate the Longhorn Open Source project to CN CF. And now it's a CN CF sandbox project, and the adoption is just growing really quickly. And just earlier this year, we we finally ah decided to we're ready to offer a commercial support for it. So So that's that's where rancher is. And with longhorn and container storage technology. >>Yeah, it has been really interesting to watch in this ecosystem. A couple of years ago, one of the Q con shows I was talking to people coming out of the Believe It was the Sigs, the special interest group for storage, and it was just like, Wow, it was heated. Words were, you know, back and forth. There's not a lot of agreement there. Anybody that knows the storage industry knows that you know standards in various ways of doing things often are contentious and there's there's differences of opinion. Look at the storage industry. You know, there's a reason why there's so many different solutions out there. So maybe it love to hear from early. From your standpoint, things are coming to get a little bit more. There are still a number of options out there. So you know, why is this kind of coop petition? I actually good for the industry? >>Yeah, I think this is a classic example of Coop petition. Right? Let's let's start with the cooperation part right? The first part of time the you know, the early days of CN, CF, and even sort of the Google Communities team, I think, was really very focused on compute and and subsequent years. In the last 34 years, there's been a greater attention to making the whole stack works, because that's what it's going to take to take a the enterprise class production and put it in, you know, enterprise class application and put it in production. So extensions like C and I for networking and CS I container storage interface. We're kind of put together by a working group and and ah ah you know both both in the CN CF, but also within the kubernetes Google community. That's you talked about six storage as an example. And, you know, as always happens, right? Like it It looks a little bit in the early days. Like like a polo game, right where folks are really? Ah, you know, seemingly, uh, you know, working with each other on on top of the pool. But underneath they're kicking each other furiously. But that was a long time back, and we've graduated from then into really cooperating. And I think it's something we should all be proud of. Where now the CS I interface is really a A really very, very strong and complete solution tow, allowing communities to orchestrate storage and data. So it's really strengthened both communities and the kubernetes ecosystem. Now the competition part. Let's kind of spend. I want to spend a couple of minutes on that too, right? Um, you know, one of the classic things that people sometimes confuse is the difference between an overlay and an interface. CSC is wonderful because it defines how the two layers off essentially kind of old style storage. You know, whether it's a san or ah cloud, elastic storage bucket or all of those interact with community. So the the definition of that interface kind of lay down some rules and parameters for how that interaction should happen. However, you still always need an overlay like Port Works that that actually drives that interface and enables Kubernetes to actually manage that storage. And that's where the competition is. And, you know, she mentioned stuff and bluster and rook and kind of derivatives of those. And I think those have been around really venerable and and really excellent products for born in a different era for a different time open stack, object storage and all of that not really meant for kind of primary workloads. And they've been they've been trying to be adapted for, for for us, for this kind of workload. Port Works is really a built from right from the inception to be designed for communities and for kubernetes workloads at enterprise scale. And so I think, you know, as I as I look at the landscape, we welcome the fact that there are so many more people acknowledging that there is a vital need for data orchestration on kubernetes right, that that's why everybody and their brother now has a CS I interface. However, I think there's a big difference between having an interface. This is actually having the software that provides the functionality for H. A, D R. And and for backup, as as the kind of life cycle matures and doing it not just at scale, but in a way that allows kind of really significant removal or reduction off the storage admin role and replaces it with self service that is fully automated within communities. Yeah, if I >>can, you know, add something that that I completely agree. I mean, over the Longhorns been around for a long time. Like I said, I'm really happy that over the years it hasn't really impacted our wonderful collaborative partnership with what works. I mean, Poll works has always been one of our premier partners. We have a lot of, ah, common customers in this fight. I know these guys rave about what works. I don't think they'll ever get out for works. Ah, home or not? Uh huh. Exactly. Like Morissette, you know, in the in the storage space, there's interface, which a lot of different implementations can plugging, and that's kind of how rancher works. So we always tell people Rancher works with three types of storage implementations. One is let we call legacy storage. You know, your netapp, your DMC, your pure storage and those are really solid. But they were not suddenly not designed to work with containers to start with, but it doesn't matter. They've all written CS I interfaces that would enable containers to take advantage of. The second type is some of the cloud a block storage or file storage services like EBS, GFS, Google Cloud storage and support for these storage back and the CS I drivers practically come with kubernetes itself, so those are very well supported. But there's still a huge amount of opportunities for the third type of you know, we call container Native Storage. So that is where Port Works and the Longhorn and other solutions like open EBS storage OS. All these guys fitting is a very vibrant ecosystem of innovation going on there. So those solutions are able to create basically reliable storage from scratch. You know, when you from from just local disks and they're actually also able to add a lot of value on top of whatever traditional or cloud based, persistent storage you already have. So so the whole system, the whole ecosystem, is developing very quickly. A lot of these solutions work with each other, and I think to me it's really less of a competition or even Coop petition. It's really more off raising the bar for for the capabilities so that we can accelerate the amount of workload that's been moved onto this wonderful kubernetes platform in the end of the benefit. Everyone, >>Well, I appreciate you both laying out some of the options, you know, showing just a quick follow up on that. I think back if you want. 15 years ago was often okay. I'm using my GMC for my block. I'm using my netapp for the file. I'm wondering in the cloud native space, if we expect that you might have multiple different data engine types in there you mentioned you know, I might want port works for my high performance. You said open EBS, very popular in the last CN CF survey might be another one there. So is do we think some of it is just kind of repeating itself that storage is not monolithic and in a micro service architecture. You know, different environments need different storage requirements. >>Yeah, I mean quick. I love to hear more is view as well, especially about you know, about how the ecosystem is developing. But from my perspective, just just the range of capabilities that's now we expect out of storage vendors or data management vendors is just increased tremendously. You know, in the old days, if you can store blocks to object store file, that's it. Right. So now it's this is just table stakes. Then then what comes after that? There will be 345 additional layers of requirements come all the way from backup, restore the our search indexing analytics. So I really think all of this potentially off or in the in the bucket of the storage ecosystem, and I just can't wait to see how this stuff will play out. I think we're still very, very early stages, and and there, you know what? What, what what containers did is they made fundamentally the workload portable, but the data itself still holds a lot of gravity. And then just so much work to do to leverage the fundamental work load portability. Marry that with some form of universal data management or data portability. I think that would really, uh, at least the industry to the next level. Marie? >>Yeah. Shanghai Bean couldn't. Couldn't have said it better. Right? Let me let me let me kind of give you Ah, sample. Right. We're at about 160 plus customers now, you know, adding several by the month. Um, just with just with rancher alone, right, we are. We have common customers in all common video expedient Roche March X, Western Asset Management. You know, charter communications. So we're in production with a number off rancher customers. What are these customers want? And why are they kind of looking at a a a Port works class of solution to use, You know, Xiang's example of the multiple types, right? Many times, people can get started with something in the early days, which has a CS I interface with maybe say, $10 or 8 to 10 nodes with a solution that allows them to at least kind of verify that they can run the stack up and down with, say, you know, a a rancher type orchestrator, workloads that are containerized on and a network plug in and a storage plugging. But really, once they start to get beyond 20 notes or so, then there are problems that are very, very unique to containers and kubernetes that pop up that you don't see in a in a non containerized environment, right? Some. What are some of these things, right? Simple examples are how can you actually run 10 to hundreds of containers on a server, with each one of those containers belonging to a different application and having different requirements? How do you actually scale? Not to 16 nodes, which is sort of make typically, maybe Max of what a San might go to. But hundreds and thousands of notes, like many of our customers, are doing like T Mobile Comcast. They're running this thing at 600 thousands of notes or scale is one issue. Here is a critical critical difference that that something that's designed for Kubernetes does right. We are providing all off the storage functions that Shang just described at container granted, granularity versus machine granularity. One way to think about this is the old Data center was in machine based construct. Construct everything you know. VM Ware is the leader, sort of in that all of the way. You think of storage as villains. You think of compute and CPUs, everything. Sub sub nets, right? All off. Traditional infrastructure is very, very machine centric. What kubernetes and containers do is move it into becoming an app defined control plane, right? One of the things were super excited about is the fact that Kubernetes is really not just a container orchestrator, but actually a orchestrator for infrastructure in an app defined way. And by doing that, they have turned, uh, you know, control off the infrastructure via communities over to a kubernetes segment. The same person who uses rancher uses port works at NVIDIA, for example to manage storage as they use it, to manage the compute and to manage containers. And and that's marvellous, because now what has happened is this thing is now fully automated at scale and and actually can run without the intervention off a storage admin. No more trouble tickets, right? No more requests to say, Hey, give me another 20 terabytes. All of that happens automatically with the solution like port works. And in fact, if you think about it in the world of real time services that we're all headed towards right Services like uber now are expected in enterprises machine learning. Ai all of these things analytics that that change talk about are things that you expect to run in a fully automated way across vast amounts of data that are distributed sometimes in the edge. And you can't do that unless you're fully automated and and not really the storage admin intervention. And that's kind of the solution that we provide. >>Alright, well, we're just about out of time. If I could just last piece is, you know, early and saying to talk about where we are with long for and what we should expect to see through the rest of this year and get some early for you to you know, what differentiates port works from Just, you know, the open source version. So And maybe if we start with just kind of long or in general and then really from from your standpoint, >>yeah, so it's so so the go along one is really to lower the bar for folks to run state for workloads on on kubernetes we want you know, the the Longhorn is 100% open source and it's owned by CN cf now. So we in terms of features and functionalities is obviously a small subset of what a true enterprise grade solution like Port Works or, um, CEO on that that could provide. So there's just, you know, the storage role. Ah, future settle. The roadmap is very rich. I don't think it's not really Ranchers go Oh, our Longhorns goal to, you know, to try to turn itself into a into a plug in replacement for these enterprise, great storage or data management solutions. But But they're you know, there's some critical critical feature gaps that we need address. And that's what the team is gonna be focusing on, perhaps for the rest of the year. >>Yeah, uh, still, I would I would kind of, you know, echo what Chang said, right? I think folks make it started with solutions, like longer or even a plug in connector plug in with one of their existing storage vendors, whether it's pure netapp or or EMC from our viewpoint, that's wonderful, because that allows them to kind of graduate to where they're considering storage and data as part of the stack. They really should that's the way they're going to succeed by by looking at it as a whole and really with, You know, it's a great way to get started on a proof of concept architecture where your focus initially is very much on the orchestration and the container ization part. But But, as Xiang pointed out, you know what what rancher did, what I entered it for Kubernetes was build a simple, elegant, robust solution that kind of democratized communities. We're doing the same thing for communities storage right? What Port works does is have a solution that is simple, elegant, fully automated, scalable and robust. But more importantly, it's a complete data platform, right? We we go where all these solutions start, but don't kind of venture forward. We are a full, complete lifecycle management for data across that whole life cycle. So there's many many customers now are buying port works and then adding deal right up front, and then a few months later they might come back and I'd backup from ports. So two shanks point right because of the uniqueness of the kubernetes workload, because it is an app defined control plane, not machine to find what is happening is it's disrupting, Just like just like virtualization day. VM exist today because because they focused on a VM version off. You know, the their backup solution. So the same thing is happening. Kubernetes workloads are district causing disruption of the D r and backup and storage market with solutions like sports. >>Wonderful. Merlin Chang. Thank you so much for the updates. Absolutely. The promise of containers A Z you were saying? Really, is that that Atomic unit getting closer to the application really requires storage to be a full and useful solution. So great to see the progress that's being made. Thank you so much for joining us. >>Welcome, Shannon. We look forward to ah, working with you as you reach for the stars. Congratulations again. We look >>forward to the containing partnership morally and thank you. Still for the opportunity here. >>Absolutely great talking to both of you And stay tuned. Lots more coverage of the Cube Cube Con cloud, native con 2020 Europe. I'm stew minimum. And thank you for watching the Cube. Yeah, yeah, yeah, yeah, yeah, yeah
SUMMARY :
and cloud, native con Europe 2020 Virtual brought to you by Red Hat, I actually I'm going to start with you just cause you know we've seen, of the things that for decades I t has had to do and has done to Of course, storage is a piece of the overall puzzle that that ranchers trying to help Ah, a lot of good technologies available, you know, Anybody that knows the storage industry knows that you know standards in various ways And so I think, you know, the third type of you know, we call container Native Storage. I think back if you want. I love to hear more is view as well, especially about you know, And that's kind of the solution that we provide. the rest of this year and get some early for you to you know, to run state for workloads on on kubernetes we want you know, causing disruption of the D r and backup and storage market with solutions like sports. Thank you so much for the updates. We look forward to ah, working with you as you reach for the stars. Still for the opportunity here. Absolutely great talking to both of you And stay tuned.
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Jeff Klink, Sera4 | KubeCon + CloudNativeCon Europe 2020 – Virtual
>> From around the globe, it's theCUBE with coverage of KubeCon and CloudNativeCon Europe 2020, Virtual. Brought to you by Red Hat, The Cloud Native Computing Foundation and Ecosystem partners. >> Welcome back, I'm Stu Miniman and this is CUBEs coverage of KubeCon CloudNativeCon 2020 in Europe, the virtual edition and of course one of the things we love when we come to these conferences is to get to the actual practitioners, understanding how they're using the various technologies especially here at the CNCF show, so many projects, lots of things changing and really excited. We're going to talk about security in a slightly different way than we often do on theCUBE so happy to welcome to the program from Sera4 I have Jeff Klink who's the Vice President of Engineering and Cloud. Jeff, thanks so much for joining us. >> Thanks too, thanks for having me. >> All right so I teed you up there, give us if you could just a quick thumbnail on Sera4, what your company does and then your role there. >> Absolutely so we're a physical hardware product addressing the telco markets, utility space, all of those so we kind of differentiate herself as a Bluetooth lock for that higher end space, the highest security market where digital encryption is really an absolute must. So we have a few products including our physical lock here, this is a physical padlock, it is where door locks and controllers that all operate over the Bluetooth protocol and that people can just use simply through their mobile phones and operate at the enterprise level. >> Yeah, I'm guessing it's a little bit more expensive than the the padlock I have on my shed which is getting a little rusty and needs a little work but it probably not quite what I'm looking for but you have Cloud, you know, in your title so give us if you could a little bit you know, what the underlying technology that you're responsible for and you know, I understand you've rolled out Kubernetes over the last couple of years, kind of set us up with what were the challenges you were facing before you started using that? >> Absolutely so Stu We've grown over the last five years really as a company like in leaps and bounds and part of that has been the scalability concern and where we go with that, you know, originally starting in the virtual machine space and, you know, original some small customers in telco as we build up the locks and eventually we knew that scalability was really a concern for us, we needed to address that pretty quickly. So as we started to build out our data center space and in this market it's a bit different than your shed locks. Bluetooth locks are kind of everywhere now, they're in logistics, they're on your home and you actually see a lot of compromises these days actually happening on those kind of locks, the home security locks, they're not built for rattling and banging and all that kind of pieces that you would expect in a telco or utility market and in the nuclear space or so you really don't want to lock that, you know, when it's dropped or bang the boat immediately begins to kind of fall apart in your hands and two you're going to expect a different type of security much like you'd see in your SSH certificates, you know, a digital key certificate that arrives there. So in our as we grew up through that piece Kubernetes became a pretty big player for us to try to deal with some of the scale and also to try to deal with some of the sovereignty pieces you don't see in your shed locks. The data sovereignty meeting in your country or as close to you as possible to try to keep that data with the telco, with the utility and kind of in country or in continent with you as well. That was a big challenge for us right off the bat. >> Yeah, you know Jeff absolutely, I have some background from the telco space obviously, there's very rigorous certifications, there's lots of environments that I need to fit into. I want to poke at a word that you mentioned, scale. So scale means lots of things to lots of different people, this year at the KubeCon CloudNativeCon show, one of the scale pieces we're talking about is edge just getting to lots of different locations as opposed to when people first thought about, you know, scale of containers and the like, it was like, do I need to be like Google? Do I have to have that much a scale? Of course, there is only one Google and there's only a handful of companies that need that kind of scale, what was it from your standpoint, is it you know, the latency of all of these devices, is it you know, just the pure number of devices, the number of locations, what was what was the scale limiting factor that you were seeing? >> It's a bit of both in two things, one it was a scale as we brought new customers on, there were extra databases, there was extra identity services, you know, the more locks we sold and the more telcos we sold too suddenly what we started finding is that we needed all these virtual machines and sources in some way to tie them together and the natural piece to those is start to build shared services like SSO and single sign on was a huge driver for us of how do we unite these spaces where they may have maintenance technicians in that space that work for two different telcos. Hey, tower one is down could you please use this padlock on this gate and then this padlock on this cabinet in order to fix it. So that kind of scale immediately showed us, we started to see email addresses or other on two different places and say, well, it might need access into this carrier site because some other carrier has a equipment on that site as well. So the scale started to pick up pretty quickly as well as the space where they started to unite together in a way that we said, well, we kind of have to scale to parts, not only the individuals databases and servers and identity and the storage of their web service data but also we had to unite them in a way that was GDPR compliant and compliant with a bunch of other regulations to say, how do we get these pieces together. So that's where we kind of started to tick the boxes to say in North America, in Latin America, South America we need centralized services but we need some central tie back mechanism as well to start to deal with scale. And the scale came when it went from Let's sell 1000 locks to, by the way, the carrier wants 8000 locks in the next coming months. That's a real scalability concern right off the bat, especially when you start to think of all the people going along with those locks in space as well. So that's the that's the kind of first piece we had to address and single sign on was the head of that for us. >> Excellent, well you know, today when we talk about how do i do container orchestration Kubernetes of course, is the first word that comes to mind, can you bring us back though, how did you end up with Kubernetes, were there other solutions you you looked at when you made your decision? What were your kind of key criteria? How did you choose what partners and vendors you ended up working with? >> So the first piece was is that we all had a lot of VM backgrounds, we had some good DevOps backgrounds as well but nobody was yet into the the container space heavily and so what we looked at originally was Docker swarm, it became our desktop, our daily, our working environment so we knew we were working towards microservices but then immediately this problem emerged that reminded me of say 10, 15 years ago, HD DVD versus Blu-ray and I thought about it as simply as that, these two are fantastic technologies, they're kind of competing in this space, Docker Compose was huge, Docker Hub was growing and growing and we kind of said you got to kind of pick a bucket and go with it and figure out who has the best backing between them, you know from a security policy, from a usage and size and scalability perspective, we knew we would scale this pretty quickly so we started to look at the DevOps and the tooling set to say, scale up by one or scale up by 10, is it doable? Infrastructure as code as well, what could I codify against the best? And as we started looking at those Kubernetes took a pretty quick change for us and actually the first piece of tooling that we looked at was Rancher, we said well there's a lot to learn the Kubernetes space and the Rancher team, they were growing like crazy and they were actually really, really good inside some of their slack channels and some of their groups but they said, reach out, we'll help you even as a free tier, you know and kind of grow our trust in you and you know, vice versa and develop that relationship and so that was our first major relationship was with Rancher and that grew our love for Kubernetes because it took away that first edge of what am i staring at here, it looks like Docker swarm, they put a UI on it, they put some lipstick on it and really helped us get through that first hurdle a couple years ago. >> Well, it's a common pattern that we see in this ecosystem that you know, open source, you try it, you get comfortable with it, you get engaged and then when it makes sense to roll it into production and really start scaling out, that's when you can really formalize those relationships so bring us through the project if you will. You know, how many applications were you starting with? What was the timeline? How many people were involved? Were there, you know, the training or organizational changes, you know, bring us through under the first bits of the project. >> Sure, absolutely. So, like anything it was a series of VMs, we had some VM that were load balanced for databases in the back and protected, we had some manual firewalls through our cloud provider as well but that was kind of the edge of it. You had your web services, your database services and another tier segregated by firewalls, we were operating at a single DCs. As we started to expand into Europe from the North America, Latin America base and as well as Africa, we said this has got to kind of stop. We have a lot of Vms, a lot of machines and so a parallel effort went underway to actually develop some of the new microservices and at first glance was our proxies, our ingresses, our gateways and then our identity service and SSL would be that unifying factor. We honestly knew that moving to Kubernetes in small steps probably wasn't going to be an easy task for us but moving the majority of services over to Kubernetes and then leaving some legacy ones in VM was definitely the right approach for us because now we're dealing with ingressing around the world. Now we're dealing with security of the main core stacks, that was kind of our hardcore focus is to say, secure the stacks up front, ingress from everywhere in the world through like an Anycast Technology and then the gateways will handle that and proxy across the globe and we'll build up from there exactly as we did today. So that was kind of the key for us is that we did develop our micro services, our identity services for SSO, our gateways and then our web services were all developed in containers to start and then we started looking at complimentary pieces like email notification mechanisms, text notification, any of those that could be containerized later, which is dealt with a single one off restful services were moved at a later date. All right. >> So Jeff, yeah absolutely. What to understand, okay, we went through all this technology, we did all these various pieces, what does this mean to your your business projects? So you talked about I need to roll out 8000 devices, is that happening faster? Is it you know, what's the actual business impact of this technology that you've rolled out? >> So here's the key part and here's a differentiator for us is we have two major areas we differentiate in and the first one is asymmetric cryptography. We do own the patents for that one so we know our communication is secure, even when we're lying over Bluetooth. So that's kind of the biggest and foremost one is that how do we communicate with the locks on how do we ensure we can all the time. Two is offline access, some of the major players don't have offline access, which means you can download your keys and assign your keys, go off site do a site to a nuclear bunker wherever it may be and we communicate directly with the lock itself. Our core technology is in the embedded controllers in the lock so that's kind of our key piece and then the lock is a housing around it, it's the mechanical mechanism to it all. So knowing that we had offline technology really nailed down allowed us to do what many called the blue-green approach, which is we're going down for four hours, heads up everybody globally we really need to make this transition but the transition was easy to make with our players, you know, these enterprise spaces and we say we're moving to Kubernetes. It's something where it's kind of a badge of honor to them and they're saying these guys, you know, they really know what they're doing. They've got Kubernetes on the back end, some we needed to explain it to but as soon as they started to hear the words Docker and Kubernetes they just said, wow, this guys are serious about enterprise, we're serious about addressing it and not only that they're forefront of other technologies. I think that's part of our security plan, we use asymmetric encryption, we don't use the Bluetooth security protocol so every time that's compromised, we're not compromised and it's a badge of honor we were much alongside the Kubernetes. >> Alright, Jeff the thing that we're hearing from a lot of companies out there is that that transition that you're going through from VMs to containerization I heard you say that you've got a DevOps practice in there, there's some skill set challenges, there's some training pieces, there's often, you know, maybe a bump or two in the road, I'm sure your project went completely smoothly but what can you share about, you know, the personnel skill sets, any lessons learned along the way that might help others? >> There was a ton. Rancher took that first edge off of us, you know, cube-cuddle, get things up, get things going, RKE in the Rancher space so the Rancher Kubernetes engine, they were kind of that first piece to say how do I get this engine up and going and then I'll work back and take away some of the UI elements and do it myself, from scheduling and making sure that nodes came up to understanding a deployment versus a DaemonSet, that first UI as we moved from like a Docker swarm environment to the the Rancher environment was really kind of key for us to say, I know what these volumes are, I know the networking and I all know these pieces but I don't know how to put core DNS in and start to get them to connect and all of those aspects and so that's where the UI part really took over. We had guys that were good on DevOps, we had guys are like, hey how do I hook it up to a back end and when you have those UI, those clicks like your pod security policy on or off, it's incredible. You turn it on fine, turn on the pod security policy and then from there, we'll either use the UI or we'll go deeper as we get the skill sets to do that so it gave us some really good assurances right off the bat. There were some technologies we really had to learn fast, we had to learn the cube-cuddle command line, we had to learn Helm, new infrastructure pieces with Terraform as well, those are kind of like our back end now. Those are our repeatability aspects that we can kind of get going with. So those are kind of our cores now is it's a Rancher every day, it's cube-cuddle from our command lines to kind of do those, Terraform to make sure we're doing the same thing but those are all practices we, you know, we cut our teeth with Rancher, we looked at the configs that are generated and said, alright, that's actually pretty good configure, you know, maybe there's a team to tolerance or a tweak we could make there but we kind of work backwards that way to have them give us some best practices and then verify those. >> So the space you're in, you have companies that rely on what you do. Security is so important, if you talk about telecommunications, you know, many of the other environments they have, you know, rigid requirements. I want to get to your understanding from you, you're using some open source tools, you've been working with startups, one of your suppliers Rancher was just acquired by SUSE, how's that relationship between you know, this ecosystem? Is that something that is there any concerns from your end user clients and what are your own comfort level with the moves and changes that are happening? >> Having gone through acquisitions myself and knowing the SUSE team pretty well, I'd say actually it's a great thing to know that the startups are funded in a great source. It's great to hear internally, externally their marketing departments are growing but you never know if a startup is growing or not. Knowing this acquisitions taking place actually gives me a lot of security. The team there was healthy, they were growing all the time but sometimes that can just be a face on a company and just talking to the internals candidly as they've always done with us, it's been amazing. So I think that's a great part knowing that there's some great open source texts, Helm Kubernetes as well that have great backers towards them, it's nice to see part of the ecosystem getting back as well in a healthy way rather than a, you know, here's $10,000 Platinum sponsorship. To see them getting the backing from an open source company, I can't say enough for. >> All right, Jeff how about what's going forward from you, what projects you're looking at or what what additions to what you've already done are you looking at doing down the road? >> Absolutely. So the big thing for us is that we've expanded pretty dramatically across the world now. As we started to expand into South Africa, we've expanded into Asia as well so managing these things remotely has been great but we've also started to begin to see some latencies where we're, you know, heading back to our etcd clusters or we're starting to see little cracks and pieces here in some of our QA environment. So part of this is actually the introduction and we started looking into the fog and the edge compute. Security is one of these games where we try to hold the security as core and as tight as you can but trying to get them the best user experience especially in South Africa and serving them from either Europe or Asia, we're trying to move into those data centers and region as well, to provide the sovereignty, to provide the security but it's about latency as well. When I opened my phone to download my digital keys I want that to be quick, I want the administrators to assign quickly but also still giving them that aspect to say I could store this in the edge, I could keep it secure and I could make sure that you still have it, that's where it's a bit different than the standard web experience to say no problem let's put a PNG as close as possible to you to give you that experience, we're putting digital certificates and keys as close as possible to people as well so that's kind of our next generation of the devices as we upgrade these pieces. >> Yeah, there was a line that stuck with me a few years ago, if you look at edge computing, if you look at IoT, the security just surface area is just expanding by orders or magnitude so that just leaves, you know, big challenges that everyone needs to deal with. >> Exactly, yep. >> All right, give us the final word if you would, you know, final lessons learned, you know, you're talking to your peers here in the hallways, virtually of the show. Now that you've gone through all of this, is there anything that you say, boy I wish I had known this it would have been this good or I might have accelerated things or which things, hey I wish I pulled these people or done something a little bit differently. >> Yep, there's a couple actually a big parts right off the bat and one, we started with databases and containers, followed the advice of everyone out there either do managed services or on standalone boxes themselves. That was something we cut our teeth on over a period of time and we really struggled with it, those databases and containers they really perform as poorly as you think they might, you can't get the constraints on those guys, that's one of them. Two we are a global company so we operate in a lot of major geographies now and ETC has been a big deal for us. We tried to pull our ETC clusters farther apart for better resiliency, no matter how much we tweak and play with that thing, keep those things in a region, keep them in separate, I guess the right word would be availability zones, keep them make redundant as possible and protect those at all costs. As we expanded we thought our best strategy would do some geographical distribution, the layout that you have in your Kubernetes cluster as you go global for hub-and-spoke versus kind of centralized clusters and pods and pieces like that, look it over with a with an expert in Kubernetes, talk to them talk about latencies and measure that stuff regularly. That is stuff that kind of tore us apart early in proof of concept and something we had to learn from very quickly, whether it'll be hub-and-spoke and centralize ETC and control planes and then workers abroad or we could spread the ETC and control planes a little more, that's a strategy that needs to be played with if you're not just in North America, South America, Europe, Asia, those are my two biggest pieces because those are our big performance killers as well as discovering PSP, Pod Security Policies early. Get those in, lock it down, get your environments out of route out of, you know, Port 80 things like that on the security space, those are just your basic housecleaning items to make sure that your latency is low, your performances are high and your security's as tight as you can make it. >> Wonderful, well, Jeff thank you so much for sharing Sera4 for story, congratulations to you and your team and wish you the best luck going forward with your initiatives. >> Absolutely, thanks so much Stu. >> All right, thank you for watching. I'm Stu Miniman and thank you for watching theCUBE. (soft music)
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Brought to you by Red Hat, course one of the things we love All right so I teed you up there, all of those so we kind to lock that, you know, when it's dropped that you were seeing? and the natural piece to those is start and we kind of said you got that you know, open source, you try it, to start and then we started looking Is it you know, what's and it's a badge of honor we to a back end and when you that rely on what you do. that the startups are to you to give you that experience, that just leaves, you know, you know, you're talking the layout that you have congratulations to you All right, thank you for watching.
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HPE Discover 2020 Analysis | HPE Discover 2020
>>from around the globe. It's the Cube covering HP. Discover Virtual experience Brought to you by HP. >>Welcome back to the Cube's coverage of HP Discover. 2020. The virtual experience. The Cube. The Cube has been virtualized. My name is Dave Vellante. I'm here with Stuart Minuteman and our good friend Tim Crawford is here. He's a strategic advisor to see Io's with boa. Tim, Great to see you. Stuart. Thanks for coming on. >>Great to see you as well, Dave. >>Yes. So let's unpack. What's going on in that Discover Antonio's, He notes, Maybe talk a little bit about the prospects for HP of coming forward in this decade. You know, last decade was not a great one for HP, HP. I mean, there was a lot of turmoil. There was a botched acquisitions. There was breaking up the company and spin merges and a lot of distractions. And so now that companies really and you hear this from Antonio kind of positioning for innovation for the next decade. So So I think this is probably a lot of excitement inside the company, but I want to touch on a couple of points and then you get your guys reaction, I guess, you know, to start off. Obviously, Antonio's talking about Cove in the role that they played in that whole, you know, pandemic and the transition toe the the isolation economy. But so let me start with you, Tim. I mean, what is the sort of posture amongst cios that you talk to? How strategic is HB H B two? The folks that you talk to in your community? >>Well, I think if you look at how CIOs are thinking, especially as we head into covert it into Corona virus and kind of mapping through that, that price, um, it really came down to Can they get their hands on technology? Can they get people back to work working from home? Can they do it in a secure fashion? Um, keeping people productive. I mean, there was a lot of block and tackling, and even to this day, there's still a fair amount of that was taking place. Um, we really haven't seen the fallout from the cybersecurity impact of expanding our foot print. Um, quite. But we'll see that, probably in the coming months. There are some initial inklings there when it comes to HP specifically I think it comes back to just making sure that they had the product on hand, that they understood that customers are going through dramatic change. And so all bets are off. You have to kind of step back and say, Okay, those plans that I had 60 9100 and 20 days ago those strategies that I may have already started down the path with those are up for grabs. I need to step back from those and figure out What do I do now? And I think each company, HP included, needs to think about how do they start to meld themselves, to be able to address those changing customer needs? And I think that's that's where this really kind of becomes the rubber hits the road is is HP capable of doing that? And are they making the right changes? And quite frankly, that starts with empathy. And I think we've heard pretty clearly from Antonio that he is sympathetic to the plight of their customers and the world >>on the whole. >>Yeah, and I think culturally 10 minutes do I mean I think you know HP is kind of getting back to some of its roots, and Tony has been there for a long time. I think people I think is very well liked. Andi, I think, ease of use, and I'm sure he's tough. But he's also a very fair individual, and he's got a vision and he's focused. And so, you know, I think again, as they said, looking forward to this decade, I think could be one that is, you know, one of innovation. Although, you know, look, you look at the stock price, you know, it's kind of piqued in November 19. It's obviously down like many stocks, so there's a lot of work to do there, and it's too. We're certainly hearing from HP. This notion of everything is a service that we've talked about green like a lot. What's your sense of their prospects going forward in this, you know, New Era? >>Yeah, I mean, Dave, one of the biggest attacks we've heard about H E in the last couple of years, you know the line Michael Dell would use is you're not going to grow by, say, abstraction. But as a platform company, HP is much more open. From what I've seen in the HP that I remember from, you know, 5 to 10 years ago. So you look at their partner ecosystem. It's robust. So, you know, years ago, it seemed to be if it didn't come out of HP Labs, it wasn't a product, you know. That was the services arm all wanted to sell HP here. Now, in this software defined world working in a cloud environment, they're much more open to finding that innovation and enabling it. So, you know, we talk about Green Lake Day. Three lakes got about 1000 customers right now, and a big piece of that is a partner. Port Police, whether it's VM Ware Amazon Annex, were H B's full stack themselves. They have optionality in there, and that's what we hear from from users is that they want flexibility they don't want. You know, you look at the cloud providers, it's not, you know, here's a solution. You look at Amazon. There's dozens of databases that you can use from Amazon or, if you use on top of Amazon, so H p e. You know, not a public cloud provider, but looking more like that cloud experience. They've done so many acquisitions over the years. Many of them were troubled. They got rid of some of the pieces that they might have over paid for. But you look at something like CTP them in this multi cloud world in the networking space, they've got a really cool, open source company, the company behind spiffy, inspire. And, you know, companies that are looking at containers and kubernetes, you know, really respond to say, Hey, these are projects that were interesting Oh, who's the company that that's driving that it's HP so more open, more of a partner ecosystem definitely feels that there's a lot there that I respect and like that hp >>well, I mean, the intent of splitting the company was so that HP could be more focused but focused on innovation was the intent was to be the growth company. It hasn't fully played out yet. But Tim, when you think about the conversations that CIOs are having with with HPI today versus what they were having with hpe HP, the the conglomerate of that the Comprising e ds and PCs, I guess I don't know, in a way, more more Dell like so Certainly Michael Dell's having strategic conversations, CIOs. But you got to believe that the the conversations are more focused today. Is that a good thing or a jury's still out? >>No, it absolutely is a good thing. And I think one of the things that you have to look at is we're getting back to brass tax. We're getting back to that focus around business objectives. So no longer is that hey, who has the coolest tech? And how can we implement that tax? Kind of looking from a tech business? Ah, spectrum, you're now focused squarely is a C i. O. You have to be squarely focused on what are the business objectives that you are teamed up for, and if you're not, you're on a very short leash and that doesn't end well. And I think the great thing about the split of HP HP e split and I think you almost have to kind of step back for a second. Let's talk about leadership because leadership plays a very significant role, especially for CIOs that are thinking about long term decisions and strategic partners. I don't think that HP necessarily had the right leadership in place to carry them into that strategic world. I think Antonio really makes a change there. I mean, they made some really poor decisions. Post split. Um, that really didn't bode well for HP. Um, and frankly, I talked a bit about that I know wasn't really popular within HP, but quite frankly, they needed to hear it. And I think that actually has been heard. And I think they are listening to their customers. And one of the big changes is they're getting back into the software business. And when you talk about strategic initiatives, you have to get beyond just the hardware and start moving up the proverbial stack, getting closer to those business initiatives. And that is software. >>Yeah, well, Antonio talked about sort of the insights. I mean, something I've said a lot about borrowed from the very Meeker conversations that that data is plentiful. Something I've always said. Insights aren't. And so you're right. You've seen a couple of acquisitions, you know, Matt bahr They picked up, I think pretty inexpensively. Kind of interesting cause, remember, HP hp had an investment in Horton works, which, of course, is now Cloudera and Blue Data. Ah Kumar Conte's company, you know, kind of focusing on maybe automating data, you know, they talked about Ed centric, cloud enabled, data driven. Nobody's gonna argue with those things. But you're right, Tim. I mean, you're talking more software than kind of jettisons the software business and now sort of have to rebuild it. And then, of course, do this cloud. What do you make of HP ease Cloud play? >>Yeah, well, I >>mean, >>Dave, you the pieces. You were just talking about math bar and blue data, where HP connects it together is, you know, ai ops. So you know, where are we going with infrastructure? There needs to be a lot more automation. We heard a great quote. I love from automation anywhere. Dave was, if you talk about digital transformation without automation, it's hallucination. So, you know, HP baking that into what they're doing. So, you know, I fully agree with Tim software software software, you know, is where the innovation is. So it can't just be the infrastructure. How do you have eyes and books into the applications? How are you helping customers build those new pieces? And what's the other software that you build around that? So, you know, absolutely. It's an interesting piece. And you know, HP has got a lot of interesting pieces. You know, you talk about the edge. Aruba is a great asset for that kind of environment and from a partnership, that is a damn point. Dave. They have. John Chambers was in the keynote. John, of course. Long time partners. He's with Cisco for many years Intel. Cisco started eating with HP on the server business, but now he's also the chairman of pensando. HP is an investor in pensando general availability this month of that solution, and that's going to really help build out that next generation edge. So, you know, a chip set that HP E can offer similar to what we see how Amazon builds outpost s. So that is a solution both for the enterprise and beyond. Is as a B >>yeah course. Do. Of course, it's kind of, but about three com toe. Add more fuel to that tension. Go ahead, Tim. >>Well, I was going to pick apart some of those pieces because you know, at edge is not an edge is not an edge. And I think it's important to highlight some of the advantages that HP is bringing to the table where Pensando comes in, where Aruba comes in and also we're really comes in. I think there are a number of these components that I want to make sure that we don't necessarily gloss over that are really key for HP in terms of the future. And that is when you step back and you look at how customers are gonna have to consume services, how they're going to have to engage with both the edge and the cloud and everything in between. HP has a great portfolio of hardware. What they haven't necessarily had was the glue, that connective tissue to bring all of that together. And I think that's where things like Green Lake and Green Lake Central really gonna play a role. And even their, um, newer cloud services are going to play a role. And unlike outposts and unlike some of the other private cloud services that are on the market today, they're looking to extend a cloud like experience all the way to the edge and that continuity creating that simplicity is going to be key for enterprises. And I think that's something that shouldn't be understated. It's gonna be really important because when I look at in the conversations I'm having when we're looking at edge to cloud and everything in between. Oh my gosh, that's really complicated. And you have to figure out how to simplify that. And the only way you're going to do that is if you take it up a layer and start thinking about management tools. You start thinking about autumn, and as companies start to take data from the edge, they start analyzing it at the edge and intermediate points on the way to cloud. It's going to be even more important to bring continuity across this entire spectrum. And so that's one of the things that I'm really excited about that I'm hearing from Antonio's keynote and others. Ah, here at HP Discover. >>Yeah, >>well, let's let's stay on that stupid. Let's stay on that for a second. >>Yeah, I wanted to see oh interested him because, you know, it's funny. You think back. You know, HP at one point in time was a leader in, you know, management solutions. You know, HP one view, you know, in the early days, it was really well respected. I think what I'm hearing from you, I think about outpost is Amazon hasn't really put management for the edge. All they're doing is extending the cloud piece and putting a piece out of the edge. It feels like we need a management solution that built from the ground up for this kind of solution. And do I hear you right? You believe that to be as some of those pieces today? >>Well, let's compare and contrast briefly on that. I think Amazon and the way Amazon is well, is Google and Microsoft, for that matter. The way that they are encompassing the edge into their portfolio is interesting, but it's an extension of their core business, their core public cloud services business. Most of the enterprise footprint is not in public cloud. It's at the other end of that spectrum, and so being able to take not just what's happening at the edge. But what about in your corporate data center in your corporate data center? You still have to manage that, and that doesn't fall under the purview of Cloud. And so that's why I'm looking at HP is a way to create that connective tissue between what companies are doing within the corporate data center today, what they're doing at the edge as well as what they're doing, maybe in private cloud and an extension public cloud. But let's also remember something else. Most of these enterprises, they're also in a multi cloud environment, so they're touching into different public cloud providers for different services. And so now you talk about how do I manage this across the spectrum of edge to cloud. But then, across different public cloud providers, things get really complicated really fast. And I think the hints of what I'm seeing in software and the new software branding give me a moment of pause to say, Wait a second. Is HP really gonna head down that path? And if so, that's great because it is of high demand in the enterprise. >>Well, let's talk about that some more because I think this really is the big opportunity and we're potentially innovation is. So my question is how much of Green Lake and Green Lake services are really designed for sort of on Prem to make that edge to on Prem? No, I want to ask about Cloud, how much of that is actually delivering Cloud Native Services on AWS on Google on Azure and Ali Cloud etcetera versus kind of creating a cloud like experience for on Prem in it and eventually the edge. I'm not clear on that. You guys have insight on how much effort is going into that cloud. Native components in the public cloud. >>Well, I would say that the first thing is you have to go back to the applications to truly get that cloud native experience. I think HP is putting the components together to a prize. This to be able to capitalize on that cloud like experience with cloud native APS. But the vast majority of enterprise app they're not cloud native. And so I think the way that I'm interpreting Green Lake and I think there are a lot of questions Greenland and how it's consumed by enterprises there. There was some initial questions around the branding when it first came out. Um, and so you know it's not perfect. I think HP definitely have some work to do to clarify what it is and what it isn't in a way that enterprises can understand. But from what I'm seeing, it looks to be creating and a cloud like experience for enterprises from edge to cloud, but also providing the components so that if you do have applications that are shovel ready for cloud or our cloud native, you can embrace Public Cloud as well as private cloud and pull them under the Green Lake >>Rela. Yeah, ostensibly stew kubernetes is part of the answer to that, although you know, as we've talked about, Kubernetes is necessary containers and necessary but not sufficient for that experience. And I guess the point I'm getting to is, you know we do. We've talked about this with Red Hat, certainly with VM Ware and others the opportunity to have that experience across clouds at the Edge on Prim. That's expensive from an R and D standpoint. And so I want to kind of bring that into the discussion. HP last year spent about 1.8 billion in R and D Sounds like a lot of money. It's about 6% of its of it's revenues, but it's it's spread thin now. It does are indeed through investments, for instance, like Pensando or other acquisitions. But in terms of organic R and D, you know, it's it's it's not at the top of the heap. I mean, obviously guys like Amazon and Google have surpassed them. I've written about this with regard to IBM because they, like HP, spend a lot on dividends on share buybacks, which they have to do to prop up the stock price and placate Wall Street. But it But it detracts from their ability to fund R and d student your take on that sort of innovation roadmap for the next decade. >>Yeah, I mean, one of the things we look at it in the last year or so there's been what we were talking about earlier, that management across these environments and kubernetes is a piece of it. So, you know, Google laid down and those you've got Microsoft with Azure, our VM ware with EMS. Ooh! And to Tim's point, you know, it feels like Green Lake fits kind of in that category, but there's there's pieces that fall outside of it. So, you know, when I first thought of Green Lake, it was Oh, well, I've got a private cloud stack like an azure stack is one of the solutions that they have there. How does that tie into that full solution? So extending that out, moving that brand I do here, you know good things from the field, the partners and customers. Green Lake is well respected, and it feels like that is, that is a big growth. So it's HB 50 from being more thought of, as you know, a box seller to more of that solution in subscription model. Green Lake is a vehicle for that. And as you pointed out, you know, rightfully so. Software so important. And I feel when that thing I'd say HPI ee feels toe have more embracing of software than, say, they're closest competitors. Which is Dell, which, you know, Dell Statement is always to be the leading infrastructure writer, and the arm of VM Ware is their software. So, you know, just Dell alone without VM ware, HP has to be that full solution of what Dell and VM ware together. >>Yeah, and VM Ware Is that the crown jewel? And of course, HP doesn't have a VM ware, but it does have over 8000 software engineers. Now I want to ask you about open source. I mean, I would hope that they're allocating a large portion of those software engineers. The open source development developing tooling at the edge, developing tooling from multi cloud certainly building hooks in from their hardware. But is HP Tim doing enough in open source? >>Well, I don't want to get on the open source bandwagon, and I don't necessarily want to jump off it. I think the important thing here is that there are places where open source makes sense in places where it doesn't, um, and you have to look at each particular scenario and really kind of ask yourself, does it make sense to address it here? I mean, it's a way to to engage your developers and engage your customers in a different mode. What I see from HP E is more of a focus around trying to determine where can we provide the greatest value for our customers, which, frankly, is where their focus should be, whether that shows up in open source for software, whether that shows up in commercial products. Um, we'll see how that plays out. But I think the one thing that I give HP e props on one of several things I would say is that they are kind of getting back to their roots and saying, Look, we're an infrastructure company, that is what we do really well We're not trying to be everything to everyone. And so let's try and figure out what are customers asking for? How do we step through that? I think this is actually one of the challenges that Antonio's predecessors had was that they tried to do jump into all the different areas, you know, cloud software. And they were really X over, extending themselves in ways that they probably should. But they were doing it in ways that really didn't speak to their four, and they weren't connecting those dots. They weren't connecting that that connective tissue they needed to dio. So I do think that, you know, whether it's open source or commercial software, we'll see how that plays out. Um, but I'm glad to see that they are stepping back and saying Okay, let's be mindful about how we ease into this >>well, so the reason I bring up open source is because I think it's the mainspring of innovation in the industry on that, but of course it's very tough to make money, but we've talked a lot about H B's strength since breath is, we haven't talked much about servers, but they're strong in servers. That's fine We don't need to spend time there. It's culture. It seems to be getting back to some of its roots. We've touched on some of its its weaknesses and maybe gaps. But I want to talk about the opportunities, and there's a huge opportunity to the edge. David Flores quantified. He says that Tam is four. Trillion is enormous, but here's my question is the edge Right now we're seeing from companies like HP and Dell. Is there largely taking Intel based servers, kind of making a new form factor and putting them out on the edge? Is that the right approach? Will there be an emergence of alternative processors? Whether it's our maybe, maybe there's some NVIDIA in there and just a whole new architecture for the edge to authority. Throw it out to you first, get Tim Scott thoughts. >>Yeah, So what? One thing, Dave, You know, HP does have a long history of partnering with a lot of those solutions. So you see NVIDIA up on stage when you think about Moonshot and the machine and some of the other platforms that they felt they've looked at alternative options. So, you know, I know from Wicky Bon standpoint, you know, David Foyer wrote the piece. That arm is a huge opportunity at the edge there. And you would think that HP would be one of the companies that would be fast to embrace that >>Well, that's why I might like like Moonshot. I think that was probably ahead of its time. But the whole notion of you know, a very slim form factor that can pop in and pop out. You know, different alternative processor architecture is very efficient, potentially at the edge. Maybe that's got got potential. But do you have any thoughts on this? I mean, I know it's kind of Yeah, any hardware is, but, >>well, it is a little hardware, but I think you have to come back to the applicability of it. I mean, if you're taking a slim down ruggedized server and trying Teoh essentially take out, take off all the fancy pieces and just get to the core of it and call that your edge. I think you've missed a huge opportunity beyond that. So what happens with the processing that might be in camera or in a robot or in an inch device? These are custom silicon custom processors custom demand that you can't pull back to a server for everything you have to be able to to extend it even further. And, you know, if I compare and contrast for a minute, I think some of the vendors that are looking at Hey, our definition of edge is a laptop or it is this smaller form factor server. I think they're incredibly limiting themselves. I think there is a great opportunity beyond that, and we'll see more of those kind of crop up, because the reality is the applicability of how Edge gets used is we do data collection and data analysis in the device at the device. So whether it's a camera, whether it's ah, robot, there's processing that happens within that device. Now some of that might come back to an intermediate area, and that intermediate area might be one of these smaller form factor devices, like a server for a demo. But it might not be. It might be a custom type of device that's needed in a remote location, and then from there you might get back to that smaller form factor. Do you have all of these stages and data and processing is getting done at each of these stages as more and more resources are made available. Because there are things around AI and ML that you could only do in cloud, you would not be able to do even in a smaller form factor at the edge. But there are some that you can do with the edge and you need to do at the edge, either for latency reasons or just response time. And so that's important to understand the applicability of this. It's not just a simple is saying, Hey, you know, we've got this edge to cloud portfolio and it's great and we've got the smaller servers. You have to kind of change the vernacular a little bit and look at the applicability of it and what people are actually doing >>with. I think those are great points. I think you're 100% right on. You are going to be doing AI influencing at the edge. The data of a lot of data is going to stay at the edge and I personally think and again David Floor is written about this, that it's going to require different architectures. It's not going to be the data center products thrown over to the edge or shrunk down. As you're saying, That's maybe not the right approach, but something that's very efficient, very low cost of when you think about autonomous vehicles. They could have, you know, quote unquote servers in there. They certainly have compute in there. That could be, you know, 2344 $5000 worth of value. And I think that's an opportunity. I'd love to see HP Dell, others really invest in R and D, and this is a new architecture and build that out really infuse ai at the edge. Last last question, guys, we're running out of time. One of the things I'll start with you. Still what things you're gonna watch for HP as indicators of success of innovation in the coming decade. As we said last decade, kind of painful for HP and HP. You know, this decade holds a lot of promise. One of the things you're gonna be watching in terms of success indicators. >>So it's something we talked about earlier is how are they helping customers build new things, So a ws always focuses on builders. Microsoft talks a lot. I've heard somethin double last year's talk about building those new applications. So you know infrastructure is only there for the data, and the applications live on top of it. And if you mention Dave, there's a number of these acquisitions. HP has moved up the stack. Some eso those proof points on new ways of doing business. New ways of building new applications are what I'm looking for from HP, and it's robust ecosystem. >>Tim. Yeah, yeah, and I would just pick you back right on. What's do was saying is that this is a, you know, going back to the Moonshot goals. I mean, it's about as far away as HP ease, and HP is routes used to be and that that hardware space. But it's really changing business outcomes, changing business experiences and experiences for the customers of their customers. And so is far cord that that eight p e can get. I wouldn't expect them to get all the way there, although in conversations I am having with HP and with others that it seems like they are thinking about that. But they have to start moving in that direction. And that's actually something that when you start with the builder conversation like Microsoft has had, an Amazon has had Google's had and even Dell, to some degree has had. I think you missed the bigger picture, so I'm not saying exclude the builder conversation. But you have to put it in the right context because otherwise you get into this siloed mentality of right. We have solved one problem, one unique problem, and built this one unique solution. And we've got bigger issues to be able to address as enterprises, and that's going to involve a lot of different moving parts. And you need to know if you're a builder, you've it or even ah ah, hardware manufacturer. You've got to figure out, How does your piece fit into that bigger picture and you've got to connect those dots very, very quickly. And that's one of the things I'll be looking for. HP as well is how they take this new software initiative and really carry it forward. I'm really encouraged by what I'm seeing. But of course the future could hold something completely different. We thought 2020 would look very different six months ago or a year ago than it does today. >>Well, I wanna I want to pick up on that, I think I would add, and I agree with you. I'm really gonna be looking for innovation. Can h P e e get back to kind of its roots? Remember, H B's router invents it was in the logo. I can't translate its R and D into innovation. To me, it's all about innovation. And I think you know cios like Antonio Neri, Michael Dell, Arvind Krishna. They got a They have a tough, tough position because they're on the one hand, they're throwing off cash, and they can continue Teoh to bump along and, you know, placate Wall Street, give back dividends and share buybacks. And and that's fine. And everybody would be kind of happy. But I'll point out that Amazon in 2007 spent spend less than a $1,000,000,000 in R and D. Google spent about the back, then about the same amount of each B E spends today. So the point is, if the edge is really such a huge opportunity, this $4 trillion tam is David Foyer points out, there's a There's a way in which some of these infrastructure companies could actually pull a kind of mini Microsoft and reinvent themselves in a way that could lead to massive shareholder returns. But it was really will take bold vision and a brave leader to actually make that happen. So that's one of things I'm gonna be watching very closely hp invent turn r and D into dollars. And so you guys really appreciate you coming on the Cube and breaking down the segment for ah, the future of HP be well, and, uh and thanks very much. Alright. And thank you for watching everybody. This is Dave Volante for Tim Crawford and Stupid men. Our coverage of HP ease 2020 Virtual experience. We'll be right back right after this short break. >>Yeah, yeah, yeah, yeah.
SUMMARY :
Discover Virtual experience Brought to you by HP. He's a strategic advisor to see Io's with boa. And so now that companies really and you hear this from Antonio kind of positioning for innovation for the next decade. I think it comes back to just making sure that they had the product on hand, And so, you know, that I remember from, you know, 5 to 10 years ago. But you got to believe that the the conversations And I think one of the things that you have to look you know, kind of focusing on maybe automating data, And you know, HP has got a lot of interesting pieces. Add more fuel to that tension. And that is when you step back and you look at how customers are gonna have to consume services, Let's stay on that for a second. You know, HP one view, you know, in the early days, it was really well respected. And so now you talk about how do I manage this across Well, let's talk about that some more because I think this really is the big opportunity and we're potentially innovation edge to cloud, but also providing the components so that if you do have applications And I guess the point I'm getting to is, you know we do. Which is Dell, which, you know, Dell Statement is always to be the leading infrastructure Yeah, and VM Ware Is that the crown jewel? had was that they tried to do jump into all the different areas, you know, Throw it out to you first, get Tim Scott thoughts. And you would think that HP would be one of the companies that would be fast But the whole notion of you custom demand that you can't pull back to a server for everything They could have, you know, quote unquote servers in there. And if you mention Dave, that this is a, you know, going back to the Moonshot goals. And I think you know cios like Antonio Neri, Michael Dell, Arvind Krishna. Yeah, yeah, yeah,
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UNLIST TILL 4/2 - Model Management and Data Preparation
>> Sue: Hello, everybody, and thank you for joining us today for the virtual Vertica BDC 2020. Today's breakout session is entitled Machine Learning with Vertica, Data Preparation and Model Management. My name is Sue LeClaire, Director of Managing at Vertica and I'll be your host for this webinar. Joining me is Waqas Dhillon. He's part of the Vertica Product Management Team at Vertica. Before we begin, I want to encourage you to submit questions or comments during the virtual session. You don't have to wait. Just type your question or comment in the question box below the slides and click submit. There will be a Q and A session at the end of the presentation. We'll answer as many questions as we're able to during that time. Any questions that we don't address, we'll do our best to answer offline. Alternately, you can visit Vertica Forums to post your questions there after the session. Our engineering team is planning to join the forums to keep the conversation going. Also, a reminder that you can maximize your screen by clicking the double arrow button in the lower right corner of the slides, and yes, this virtual session is being recorded and will be available to view on demand later this week. We'll send you a notification as soon as it's ready. So, let's get started. Waqas, over to you. >> Waqas: Thank you, Sue. Hi, everyone. My name is Waqas Dhillon and I'm a Product Manager here at Vertica. So today, we're going to go through data preparation and model management in Vertica, and the session would essentially be starting with some introduction and going through some of the machine learning configurations and you're doing machine learning at scale. After that, we have two media sections here. The first one is on data preparation, and so we'd go through data preparation is, what are the Vertica functions for data exploration and data preparation, and then share an example with you. Similarly, in the second part of this talk we'll go through different export models using PMML and how that works with Vertica, and we'll share examples from that, as well. So yeah, let's dive right in. So, Vertica essentially is an open architecture with a rich ecosystem. So, you have a lot of options for data transformation and ingesting data from different tools, and then you also have options for connecting through ODBC, JDBC, and some other connectors to BI and visualization tools. There's a lot of them that Vertica connects to, and in the middle sits Vertica, which you can have on external tables or you can have in place analytics on R, on cloud, or on prem, so that choice is yours, but essentially what it does is it offers you a lot of options for performing your data and analytics on scale, and within that, data analytics machine learning is also a core component, and then you have a lot of options and functions for that. Now, machine learning in Vertica is actually built on top of the architecture that distributed data analytics offers, so it offers a lot of those capabilities and builds on top of them, so you eliminate the overhead data transfer when you're working with Vertica machine learning, you keep your data secure, storing and managing the models really easy and much more efficient. You can serve a lot of concurrent users all at the same time, and then it's really scalable and avoids maintenance cost of a separate system, so essentially a lot of benefits here, but one important thing to mention here is that all the algorithms that you see, whether they're analytics functions, advanced analytics functions, or machine learning functions, they are distributed not just across the cluster on different nodes. So, each node gets a distributed work load. On each node, too, there might be multiple tracks and multiple processors that are running with each of these functions. So, highly distributed solution and one of its kind in this space. So, when we talk about Vertica machine learning, it essentially covers all machine learning process and we see it as something starting with data ingestion and doing data analysis and understanding, going through the steps of data preparation, modeling, evaluation, and finally deployment, as well. So, when you're using with Vertica, you're using Vertica for machine learning, it takes care of all these steps and you can do all of that inside of the Vertica database, but when we look at the three main pillars that Vertica machine learning aims to build on, the first one is to have Vertica as a platform for high performance machine learning. We have a lot of functions for data exploration and preparation and we'll go through some of them here. We have distributed in-database algorithms for model training and prediction, we have scalable functions for model evaluation, and finally we have distributed scoring functions, as well. Doing all of the stuff in the database, that's a really good thing, but we don't want it isolated in this space. We understand that a lot of our customers, our users, they like to work with other tools and work with Vertica, as well. So, they might use Vertica for data prep, another two for model training, or use Vertica for model training and take those nodes out to other tools and do prediction there. So, integration is really important part of our overall offering. So, it's a pretty flexible system. We have been offering UdX in four languages, a lot of people find there over the past few years, but the new capability of importing PMML models for in-database scoring and exporting Vertica native-models, for external scoring it's something that we have recently added, and another talk would actually go through the TensorFlow integrations, a really exciting and important milestone that we have where you can bring TensorFlow models into Vertica for in-database scoring. For this talk, we'll focus on data exploration and preparation, importing PMML, and exporting PMML models, and finally, since Vertica is not just a cue engine, but also a data store, we have a lot of really good capability for model storage and management, as well. So, yeah. Let's dive into the first part on machine learning at scale. So, when we say machine learning at scale we're actually having a few really important considerations and they have their own implications. The first one is that we want to have speed, but also want it to come at a reasonable cost. So, it's really important for us to pick the right scaling architecture. Secondly, it's not easy to move big data around. It might be easy to do that on a smaller data set, on an Excel sheet, or something of the like, but once you're talking about big data and data analytics at really big scale, it's really not easy to move that data around from one tool to another, so what you'd want to do is bring models to the data instead of having to move this data to the tools, and the third thing here is that some sub-sampling it can actually compromise your accuracy, and a lot of tools that are out there they still force you to take smaller samples of your data because they can only handle so much data, but that can impact your accuracy and the need here is that you should be able to work with all of your data. We'll just go through each of these really quickly. So, the first factor here is scalability. Now, if you want to scale your architecture, you have two main options. The first is vertical scaling. Let's say you have a machine, a server, essentially, and you can keep on adding resources, like RAM and CPU and keep increasing the performance as well as the capacity of that system, but there's a limit to what you can do here, and the limit, you can hit that in terms of cost, as well as in terms of technology. Beyond a certain point, you will not be able to scale more. So, the right solution to follow here is actually horizontal scaling in which you can keep on adding more instances to have more computing power and more capacity. So, essentially what you get with this architecture is a super computer, which stitches together several nodes and the workload is distributed on each of those nodes for massive develop processing and really fast speeds, as well. The second aspect of having big data and the difficulty around moving it around is actually can be clarified with this example. So, what usually happens is, and this is a simplified version, you have a lot of applications and tools for which you might be collecting the data, and this data then goes into an analytics database. That database then in turn might be connected to some VI tools, dashboard and applications, and some ad-hoc queries being done on the database. Then, you want to do machine learning in this architecture. What usually happens is that you have your machine learning tools and the data that is coming in to the analytics database is actually being exported out of the machine learning tools. You're training your models there, and afterwards, when you have new incoming data, that data again goes out to the machine learning tools for prediction. With those results that you get from those tools usually ended up back in the distributed database because you want to put it on dashboard or you want to power up some applications with that. So, there's essentially a lot of data overhead that's involved here. There are cons with that, including data governance, data movement, and other complications that you need to resolve here. One of the possible solutions to overcome that difficulty is that you have machine learning as part of the distributed analytical database, as well, so you get the benefits of having it applied on all of the data that's inside of the database and not having to care about all of the data movement there, but if there are some use cases where it still makes sense to at least train the models outside, that's where you can do your data preparation outside of the database, and then take the data out, the prepared data, build your model, and then bring the model back to the analytics database. In this case, we'll talk about Vertica. So, the model would be archived, hosted by Vertica, and then you can keep on applying predictions on the new data that's incoming into the database. So, the third consideration here for machine learning on scale is sampling versus full data set. As I mentioned, a lot of tools they cannot handle big data and you are forced to sub-sample, but what happens here, as you can see in the figure on the left most, figure A, is that if you have a single data point, essentially any model can explain that, but if you have more data points, as in figure B, there would be a smaller number of models that could be able to explain that, and in figure C, even more data points, lesser number of models explained, but lesser also means here that these models would probably be more accurate, and the objective for building machine learning models is mostly to have prediction capability and generalization capability, essentially, on unseen data, so if you build a model that's accurate on one data point, it could not have very good generalization capabilities. The conventional wisdom with machine learning is that the more data points that you have for learning the better and more accurate models that you'll get out of your machine learning models. So, you need to pick a tool which can handle all of your data and does not force you to sub-sample that, and doing that, even a simpler model might be much better than a more complex model here. So, yeah. Let's go to data exploration and data preparation part. Vertica's a really powerful tool and it offers a lot of scalability in this space, and as I mentioned, will support the whole process. You can define the problem and you can gather your data and construct your data set inside Vertica, and then consider it a prepared training modeling deployment and managing the model, but this is a really critical step in the overall machine learning process. Some estimate it takes between 60 to 80% of the overall effort of a machine learning process. So, a lot of functions here. You can use part of Vertica, do data exploration, de-duplication, outlier detection, balancing, normalization, and potentially a lot more. You can actually go to our Vertica documentation and find them there. Within Vertica we divide them into two parts. Within data prep, one is exploration functions, the second is transformation functions. Within exploration, you have a rich set functions that you can use in DB, and then if you want to build your own you can use the UDX to do that. Similarly, for transformation there's a lot of functions around time series, pattern matching, outlier detection that you can use to transform that data, and it's just a snapshot of some of those functions that are available in Vertica right now. And again, the good thing about these functions is not just their presence in the database. The good thing is actually their ability to scale on really, really large data set and be able to compute those results for you on that data set in an acceptable amount of time, which makes your machine learning processes really critical. So, let's go to an example and see how we can use some of these functions. As I mentioned, there's a whole lot of them and we'll not be able to go through all of them, but just for our understanding we can go through some of them and see how they work. So, we have here a sample data set of network flows. It's a similar attack from some source nodes, and then there are some victim nodes on which these attacks are happening. So yeah, let's just look at the data here real quick. We'll load the data, we'll browse the data, compute some statistics around it, ask some questions, make plots, and then clean the data. The objective here is not to make a prediction, per se, which is what we mostly do in machine learning algorithms, but to just go through the data prep process and see how easy it is to do that with Vertica and what kind of options might be there to help you through that process. So, the first step is loading the data. Since in this case we know the structure of the data, so we create a table and create different column names and data types, but let's say you have a data set for which you do not already know the structure, there's a really cool feature in Vertica called flex tables and you can use that to initially import the data into the database and then go through all of the variables and then assign them variable types. You can also use that if your data is dynamic and it's changing, to board the data first and then create these definitions. So once we've done that, we load the data into the database. It's for one week of data out of the whole data set right now, but once you've done that we'd like to look at the flows just to look at the data, you know how it looks, and once we do select star from flows and just have a limit here, we see that there's already some data duplication, and by duplication I mean rows which have the exact same data for each of the columns. So, as part of the cleaning process, the first thing we'd want to do is probably to remove that duplication. So, we create a table with distinct flows and you can see here we have about a million flows here which are unique. So, moving on. The next step we want to do here, this is essentially time state data and these times are in days of the week, so we want to look at the trends of this data. So, the network traffic that's there, you can call it flows. So, based on hours of the day how does the traffic move and how does it differ from one day to another? So, it's part of an exploration process. There might be a lot of further exploration that you want to do, but we can start with this one and see how it goes, and you can see in the graph here that we have seven days of data, and the weekend traffic, which is in pink and purple here seems a little different from the rest of the days. Pretty close to each other, but yeah, definitely something we can look into and see if there's some real difference and if there's something we want to explore further here, but the thing is that this is just data for one week, as I mentioned. What if we load data for 70 days? You'd have a longer graph probably, but a lot of lines and would not really be able to make sense out of that data. It would be a really crowded plot for that, so we have to come up with a better way to be able to explore that and we'll come back to that in a little bit. So, what are some other things that we can do? We can get some statistics, we can take one sample flow and look at some of the values here. We see that the forward column here and ToS column here, they have zero values, and when we explore further we see that there's a lot of values here or records here for which these columns are essentially zero, so probably not really helpful for our use case. Then, we can look at the flow end. So, flow end is the end time when the last packet in a flow was sent and you can do a select min flow and max flow to see the data when it started and when it ended, and you can see it's about one week's of data for the first til eighth. Now, we also want to look at the data whether it's balanced or not because balanced data is really important for a lot of classification use cases that we want to try with this and you can see that source address, destination address, source port, and destination port, and you see it's highly in balanced data and so is versus destination address space, so probably something that we need to do, really powerful Vertica balancing functions that you can use within, and just sampling, over-sampling, or hybrid sampling here and that can be really useful here. Another thing we can look at is there's so many statistics of these columns, so off the unique flows table that we created we just use the summarize num call function in Vertica and it gives us a lot of really cool (mumbling) and percentile information on that. Now, if we look at the duration, which is the last record here, we can see that the mean is about 4.6 seconds, but when we look at the percentile information, we see that the median is about 0.27. So, there's a lot of short flows that have duration less than 0.27 seconds. Yes, there would be more and they'd probably bring the mean to the 4.6 value, but then the number of short flows is probably pretty high. We can ask some other questions from the data about the features. We can look at the protocols here and look at the count. So, we see that most of the traffic that we have is for TCP and UDP, which is sort of expected for a data set like this, and then we want to look at what are the most popular network services here? So again, simply queue here, select destination port count, add in the information here. We get the destination port and count for each. So, we can see that most of the traffic here is web traffic, HTTP and HTTPS, followed by domain name resolution. So, let's explore some more. We can look at the label distributions. We see that the labels that are given with that because this is essentially data for which we already know whether something was an anomaly or not, record was anomaly or not, and creating our algorithm based on it. So, we see that there's this background label, a lot of records there, and then anomaly spam seems to be really high. There are anomaly UDB scans and SSS scams, as well. So, another question we can ask is among the SMTP flows, how labels are distributed, and we can say that anomaly spam is highest, and then comes the background spam. So, can we say out of this that SMTP flows, they are spams, and maybe we can build a model that actually answers that question for us? That can be one machine learning model that you can build out of this data set. Again, we can also verify the destination port of flows that were labeled as spam. So, you can expect port 25 for SMTP service here, and we can see that SMTP with destination port 25, you have a lot of counts here, but there are some other destination ports for which the count is really low, and essentially, when we're doing and analysis at this scale, these data points might not really be needed. So, as part of the data prep slash data cleaning we might want to get rid of these records here. So now, what we can do is going back to the graph that I showed earlier, we can try and plot the daily trends by aggregating them. Again, we take the unique flow and convert into a flow count and to a manageable number that we can then feed into one of the algorithms. Now, PCA principle component analysis, it's a really powerful algorithm in Vertica, and what it essentially does is a lot of times when you have a high number of columns, which might be highly (mumbling) with each other, you can feed them into the PCA algorithm and it will get for you a list of principle components which would be linearly independent from each other. Now, each of these components would explain a certain extent of the variants of the overall data set that you have. So, you can see here component one explains about 73.9% of the variance, and component two explains about 16% of the variance. So, if you combine those two components alone, that would get you for around 90% of the variance. Now, you can use PCA for a lot of different purposes, but in this specific example, we want to see if we combine all the data points that we have together and we do that by day of the week, what sort of information can we get out of it? Is there any insight that this provides? Because once you have two data points, it's really easy to plot them. So, we just apply the PCA, we first (mumbling) it, and then reapply on our data set, and this is the graph we get as a result. Now, you can see component one is on the X axis here, component two on the y axis, and each of these points represents a day of the week. Now, with just two points it's easy to plot that and compare this to the graph that we saw earlier, which had a lot of lines and the more weeks that we added or the more days that we added, the more lines that we'd have versus this graph in which you can clearly tell that five days traffic starting from Monday til Friday, that's closely clustered together, so probably pretty similar to each other, and then Saturday traffic is pretty much apart from all of these days and it's also further away from Sunday. So, these two days of traffic is different from other days of traffic and we can always dive deeper into this and look at exactly what's happening here and see how this traffic is actually different, but with just a few functions and some pretty simple SQL queries, we were already able to get a pretty good insight from the data set that we had. Now, let's move on to our next part of this talk on importing and exporting PMML models to and from Vertica. So, current common practice is when you're putting your machine learning models into production, you'd have a dev or test environment, and in that you might be using a lot of different tools, Scikit and Spark, R, and once you want to deploy these models into production, you'd put them into containers and there would be a pool of containers in the production environment which would be talking to your database that could be your analytical database, and all of the new data that's incoming would be coming into the database itself. So, as I mentioned in one of the slides earlier, there is a lot of data transfer that's happening between that pool of containers hosting your machine learning training models versus the database which you'd be getting data for scoring and then sending the scores back to the database. So, why would you really need to transfer your models? The thing is that no machine learning platform provides everything. There might be some really cool algorithms that might compromise, but then Spark might have its own benefits in terms of some additional algorithms or some other stuff that you're looking at and that's the reason why a lot of these tools might be used in the same company at the same time, and then there might be some functional considerations, as well. You might want to isolate your data between data science team and your production environment, and you might want to score your pre-trained models on some S nodes here. You cannot host probably a big solution, so there is a whole lot of use cases where model movement or model transfer from one tool to another makes sense. Now, one of the common methods for transferring models from one tool to another is the PMML standard. It's an XML-based model exchange format, sort of a standard way to define statistical and data mining models, and helps you share models between the different applications that are PMML compliant. Really popular tool, and that's the tool of choice that we have for moving models to and from Vertica. Now, with this model management, this model movement capability, there's a lot of model management capabilities that Vertica offers. So, models are essentially first class citizens of Vertica. What that means is that each model is associated with a DB schema, so the user that initially creates a model, that's the owner of it, but he can transfer the ownership to other users, he can work with the ownership rights in any way that you would work with any other relation in a database would be. So, the same commands that you use for granting access to a model, changing its owner, changing its name, or dropping it, you can use similar commands for more of this one. There are a lot of functions for exploring the contents of models and that really helps in putting these models into production. The metadata of these models is also available for model management and governance, and finally, the import/export part enables you to apply all of these operations to the model that you have imported or you might want to export while they're in the database, and I think it would be nice to actually go through and example to showcase some of these capabilities in our model management, including the PMML model import and export. So, the workflow for export would be that we trained some data, we'll train a logistic regression model, and we'll save it as an in-DB Vertica model. Then, we'll explore the summary and attributes of the model, look at what's inside the model, what the training parameters are, concoctions and stuff, and then we can export the model as PMML and an external tool can import that model from PMML. And similarly, we'll go through and example for export. We'll have an external PMML model trained outside of Vertica, we'll import that PMML model and from there on, essentially, we'll treat it as an in-DB PMML model. We'll explore the summary and attribute of the model in much the same way as in in-DB model. We'll apply the model for in-DB scoring and get the prediction results, and finally, we'll bring some test data. We'll use that on test data for which the scoring needs to be done. So first, we want to create a connection with the database. In this case, we are using a Python Jupyter Notebook. We have the Vertica Python connector here that you can use, really powerful connector, allows you to do a lot of cool stuff to the database using the Jupyter front end, but essentially, you can use any other SQL front end tool or for that matter, any other Python ID which lets you connect to the database. So, exporting model. First, we'll create an logistic regression model here. Select logistic regression, we'll give it a model name, then put relation, which might be a table, time table, or review. There's response column and the predictor columns. So, we get a logistic regression model that we built. Now, we look at the models table and see that the model has been created. This is a table in Vertica that contains a list of all the models that are there in the database. So, we can see here that my model that we just created, it's created with Vertica models as a category, model type is logistic regression, and we have some other metadata around this model, as well. So now, we can look at some of the summary statistics of the model. We can look at the details. So, it gives us the predictor, coefficients, standard error, Z value, and P value. We can look at the regularization parameters. We didn't use any, so that would be a value of one, but if you had used, it would show it up here, the call string and also additional information regarding iteration count, rejected row count, and accepted row count. Now, we can also look at the list of attributes of the model. So, select get model attribute using parameter, model name is myModel. So, for this particular model that we just created, it would give us the name of all the attributes that are there. Similarly, you can look at the coefficients of the model in a column format. So, using parameter name myModel, and in this case we add attribute name equals details because we want all the details for that particular model and we get the predictor name, coefficient, standard error, Z value, and P value here. So now, what we can do is we can export this model. So, we used the select export models and we give it a path to where we want the model to be exported to. We give it the name of the model that needs to be exported because essentially might have a lot of models that you have created, and you give it the category here, which in our example is PMML, and you get a status message here that export model has been successful. So now, let's move onto the importing models example. In much the same way that we created a model in Vertica and exported it out, you might want to create a model outside of Vertica in another tool and then bring that to Vertica for scoring because Vertica contains all of the hard data and it might make sense to host that model in Vertica because scoring happens a lot more quickly than model training. So, in this particular case we do a select import models and we are importing a logistic regression model that was created in Spark. The category here again is PMML. So, we get the status message that the import was successful. Now, let's look at the attributes, look at the models table, and see that the model is really present there. Now previously when we ran this query because we had only myModel there, so that was the only entry you saw, but now once this model is imported you can see that as line item number two here, Spark logistic regression, it's a public schema. The category here however is different because it's not an individuated model, rather an imported model, so you get PMML here and then other metadata regarding the model, as well. Now, let's do some of the same operations that we did with the in-DB model so we can look at the summary of the imported PMML model. So, you can see the function name, data fields, predictors, and some additional information here. Moving on. Let's look at the attributes of the PMML model. Select your model attribute. Essentially the same query that we applied earlier, but the difference here is only the model name. So, you get the attribute names, attribute field, and number of rows. We can also look at the coefficient of the PMML model, name, exponent, and coefficient here. So yeah, pretty much similar to what you can do with an in-DB model. You can also perform all operations on an important model and one additional thing we'd want to do here is to use this important model for our prediction. So in this case, we'll data do a select predict PMML and give it some values using parameters model name, and logistic regression, and match by position, it's a really cool feature. This is true in this case. Sector, true. So, if you have model being imported from another platform in which, let's say you have 50 columns, now the names of the columns in that environment in which you're training the model might be slightly different than the names of the column that you have set up for Vertica, but as long as the order is the same, Vertica can actually match those columns by position and you don't need to have the exact same names for those columns. So in this case, we have set that to true and we see that predict PMML gives us a status of one. Now, using the important model, in this case we had a certain value that we had given it, but you can also use it on a table, as well. So in that case, you also get the prediction here and you can look at the (mumbling) metrics, see how well you did. Now, just sort of wrapping this up, it's really important to know the important distinction between using your models in any tool, any single node solution tool that you might already be using, like Python or R versus Vertica. What happens is, let's say you build a model in Python. It might be a single node solution. Now, after building that model, let's say you want to do prediction on really large amounts of data and you don't want to go through the overhead of keeping to move that data out of the database to do prediction every time you want to do it. So, what you can do is you can import that model into Vertica, but what Vertica does differently than Python is that the PMML model would actually be distributed across each mode in the cluster, so it would be applying on the data segments in each of those nodes and they might be different threads running for that prediction. So, the speed that you get here from all prediction would be much, much faster. Similarly, once you build a model for machine learning in Vertica, the objective mostly is that you want to use up all of your data and build a model that's accurate and is not just using a sample of the data, but using all the data that's available to it, essentially. So, you can build that model. The model building process would again go through the same technique. It would actually be distributed across all nodes in a cluster, and it would be using up all the threads and processes available to it within those nodes. So, really fast model training, but let's say you wanted to deploy it on an edge node and maybe do prediction closer to where the data was being generated, so you can export that model in a PMML format and all deploy it on the edge node. So, it's really helpful for a lot of use cases. And just some rising takeaways from our discussion today. So, Vertica's a really powerful tool for machine learning, for data preparation, model training, prediction, and deployment. You might want to use Vertica for all of these steps or some of these steps. Either way, Vertica supports both approaches. In the upcoming releases, we are planning to have more import and export capability through PMML models. Initially, we're supporting kmeans, linear, and logistic regression, but we keep on adding more algorithms and the plan is to actually move to supporting custom models. If you want to do that with the upcoming release, our TensorFlow indication is always there which you can use, but with PMML, this is the starting point for us and we keep on improving that. Vertica model can be exported in PMML format for scoring on other platforms, and similarly, models that get build in other tools can be imported for in-DB machine learning and in-DB scoring within Vertica. There are a lot of critical model management tools that are provided in Vertica and there are a lot of them on the roadmap, as well, which would keep on developing. Many ML functions and algorithms, they're already part of the in-DB library and we keep on adding to that, as well. So, thank you so much for joining the discussion today and if you have any questions we'd love to take them now. Back to you, Sue.
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Eric Han & Lisa-Marie Namphy, Portworx | ESCAPE/19
>>from New York. It's the Q covering Escape. 19. >>Welcome back to the Cube coverage here in New York City for the first inaugural multi cloud conference called Escape, where in New York City was staying in New York, were not escaping from New York were in New York. It's all about multi Cloud, and we're here. Lisa Marie Nancy, developer advocate for Port Works, and Eric Conn, vice president of Products Works. Welcome back. Q. >>Thank you, John. Good to see >>you guys. So, um, whenever the first inaugural of anything, we want to get into it and find out why. Multi clouds certainly been kicked around. People have multiple clouds, but is there really multi clouding going on? So this seems to be the theme here about setting the foundation, architecture and data of the two kind of consistent themes. What shared guys take Eric, What's your take on this multi cloud trend? Yeah, >>I think it's something we've all been actively watching for a couple years, and suddenly it is becoming the thing right? So every we just had ah, customer event back in Europe last week, and every customer there is already running multi cloud. It's always something on their consideration. So there's definitely it's not just a discussion topic. It's now becoming a practical reality. So this event's been perfect because it's both the sense of what are people doing, What are they trying to achieve and also the business sense. So it's definitely something that is not necessarily mainstream, but it's becoming much more how they're thinking about building all their applications. Going forward, >>you know, you have almost two camps in the world. Want to get your thoughts on this guy's Because, like you have cloud native and people that are cloud native, they love it. They born the cloud that get it. Everything's cracking along. The developers air on Micro Service's They're agile train with their own micro service's. Then you got the hybrid I t. Trying to be hybrid developer, right? So you kind of have to markets coming together. So to me, I see multi cloud as kind of a combination of old legacy Data center types of I t with cloud native, not just ops and dead. But how about like trying to build developer teams inside enterprises? This seems to be a big trend, and multi club fits into that because now the reality is that I got azure. I got Amazon. Well, let's take a step back and think about the architecture. What's the foundation? So that to me, is more my opinion. But I want to get your thoughts and reactions that because if it's true, that means some new thinking has to come around around. What's the architecture? What are you trying to do? What's the workloads behavior outcome look like? What's the work flows? So there's a whole nother set of conversations that happened. >>I agree. I think the thing that the fight out there right now that we want to make mainstream is that it's a platform choice, and that's the best way to go forward. So it's still an active debate. But the idea could be I want to do multi club, but I'm gonna lock myself into the Cloud Service is if that's the intent or that's the design architecture pattern. You're really not gonna achieve the goals we all set out to do right, So in some ways we have to design ourselves or have the architecture that will let us achieve the business schools that were really going for and that really means from our perspective or from a port works perspective. There's a platform team. That platform team should run all the applications and do so in a multi cloud first design pattern. And so from that perspective, that's what we're doing from a data plan perspective. And that's what we do with Kubernetes etcetera. So from that idea going forward, what we're seeing is that customers do want to build a platform team, have that as the architecture pattern, and that's what we think is going to be the winning strategy. >>Thank you. Also, when you have the definition of cod you have to incorporate, just like with hybrid I t the legacy applications. And we saw that you throughout the years those crucial applications, as we call them People don't always want them to refer to his legacy. But those are crucial applications, and our customers were definitely thinking about how we're gonna run those and where is the right places it on Prem. We're seeing that a lot too. So I think when we talk about multi cloud, we also talk about what What is in your legacy? What is it? Yeah, I >>like I mean I use legacy. I think it's a great word because I think it really puts nail in the coffin of that old way because remember, if you think about some of the large enterprises, these legacy applications, they've been optimized for hardware and optimize their full stack. They've been build up from the ground up, so they're cool. They're running stuff, but it doesn't always translate to see a new platform designed point. So how do you mean Containers is great fit for their Cooper names. Obviously, you know is the answer. We you guys see that as well, but okay, I can keep that and still get this design point. So I guess what I want to ask you guys, as you guys are digging into some of the customer facing conversations, what are they talking about? The day talking about? The platform? Specifically? Certainly, on the security side, we're seeing everyone running away from buying tools to thinking about platforms. What's the conversation like on the cloud side >>way? Did a talk are multiplied for real talk at Barcelona? Q. Khan put your X three on Sudden. Andrew named it for reals of Izzy, but we really wanted to talk about multiplied in the real world. And when we said show of hands in Barcelona, who's running multi cloud? It was very, very few. And this was in, what, five months? Four months ago? Whereas maybe our customers are just really super advanced because of our 100 plus customers. At four words, we Eric is right. A lot of them are already running multi cloud or if not their plan, in the planning stage right now. So even in the last +56 months, this has become a reality. And we're big fans of communities. I don't know if you know Eric was the first product manager for Pernetti. Hey, he's too shy to say it on Dhe. So yeah, and we think, you know, and criminal justice to be the answer to making all They caught a reality right now. >>Well, I want to get back into G, K, E and Cooper. Very notable historic moment. So congratulations, But to your point about multi cloud, it's interesting because, you know, having multiple clouds means things, right? So, for instance, if I upgrade to office 3 65 and I kill my exchange server, I'm essentially running azure by their definition. If I'm building it, stack on AWS. I'm a native, this customer. Let's just say I want to do some tensorflow or play with big table or spanner on Google. Now >>we have three >>clouds now they're not. So they have work clothes, specific objectives. I am totally no problem. I see that like for the progressive customers, some legacy be to be people who like maybe they put their toe in the cloud. But anyone doing meaningful cloud probably has multiple clouds. But that's workload driven when you get into tying them together and is interesting. And I think that's where I think you guys have a great opportunity in this community because if open source convene the gateway to minimize the lock in and when I say lock and I mean like locking them propriety respect if his value their great use it. But if I want to move my data out of the Amazon, >>you brought up so many good points. So let me go through a few and Lisa jumping. I feel like locking. People don't wanna be locked >>in at the infrastructure level. So, like you said, if >>there's value at the higher levels of Stack, and it helps me do my business faster. That's an okay thing to exchange, but it is just locked in and it's not doing anything. They're that's not equal exchange, right, So there's definitely a move from infrastructure up the platform. So locking in >>infrastructure is what people are trying to move away from. >>From what we see from the perspective of legacy, there is a lot of things happening in industry that's pretty exciting of how legacy will also start to running containers. And I'm sure you've seen that. But containers being the basis you could run a BM as well. And so that will mean a lot for in terms of how V EMS can start >>to be matched by orchestrators like kubernetes. So that is another movement for legacy, and I wanted to acknowledge that point >>now, in terms of the patterns, there are definitely applications, like a hybrid pattern where connect the car has to upload all its data once it docks into its location and move it to the data center. So there are patterns where the workflow does move the ups are the application data between on Prem into a public cloud, for instance, and then coming back from that your trip with Lisa. There is also examples where regulations require companies to enterprise is to be able to move to another cloud in a reasonable time frame. So there's definitely a notion of Multi Cloud is both an architectural design pattern. But it's also a sourcing strategy, and that sourcing strategy is more regulation type o. R. In terms of not being locked in. And that's where I'm saying it's all those things. I'd >>love to get your thoughts on this because I like where you're going with this because it kind of takes it to a level of okay, standardization, kubernetes nights, containers, everyone knows what that is. But then you start talking about a P I gateways, for instance, right? So if I'm a car and I have five different gateways on my device, I ot devices or I have multiple vendors dealing with control playing data that could be problematic. I gotta do something like that. So I'm starting. Envision them? I just made that news case up, but my point is is that you need some standards. So on the a p I side was seeing some trends there. One saying, Okay, here's my stuff. I'll just pass parameters with FBI State and stateless are two dynamics. What do you make of that? What, What? What has to happen next to get to that next level of happiness and goodness? Because Bernays, who's got it, got it there, >>right? I feel that next level. I feel like in Lisa, Please jump. And I feel like from automation perspective, Kubernetes has done that from a P I gateway. And what has to happen next. There's still a lot of easy use that isn't solved right. There's probably tons of opportunities out there to build a much better user experience, both from the operations point of view and from what I'm trying to do is an intense because what people aren't gonna automate right now is the intent. They automate a lot of the infrastructure manual tasks, and that's goodness. But from how I docked my application, how the application did it gets moved. We're still at the point of making policy driven, easy to use, and I think there's a lot of opportunities for everyone to get better there. That's like low priority loving fruitcake manual stuff >>and communities was really good at the local food. That's a really use case that you brought up. Really. People were looking at the data now and when you're talking about persistent mean kun is his great for stateless, but for state full really crucial data. So that's where we really come in. And a number of other companies in the cloud native storage ecosystem come in and have really fought through this problem and that data management problem. That's where this platform that Aaron was talking to that >>state problem. Talk about your company. I want to go back to to, um, Google Days. Um, many war stories around kubernetes will have the same fate as map reduce. Yeah, the debates internally at Google. What do we do with it? You guys made the good call. Congratulations on doing that. What was it like to be early on? Because you already had large scale. You were already had. Borg already had all these things in place. Um, it wasn't like there was what was, >>Well, a few things l say one is It was intense, right? It was intense in the sense that amazing amount of intelligence amazing amount of intent, and right back then a lot of things were still undecided, right? We're still looking at how containers or package we're still looking at how infrastructure kit run and a lot of service is were still being rolled out. So what it really meant is howto build something that people want to build, something that people want to run with you and how to build an ecosystem community. A lot of that the community got was done very well, right? You have to give credit to things like the Sig. A lot of things like how people like advocates like Lisa had gone out and made it part of what they're doing. And that's important, right? Every ecosystem needs to have those advocates, and that's what's going well, a cz ah flip side. I think there's a lot of things where way always look back, in which we could have done a few things differently. But that's a different story for different. Today >>I will come back in the studio Palop of that. I gotta ask you now that you're outside. Google was a culture shock. Oh my God! People actually provisioning software provisioning data center culture shock when there's a little >>bit of culture shock. One thing is, and the funny thing is coming full circle in communities now, is that the idea of an application? Right? The idea of what is an application eyes, something that feels very comfortable to a lot of legacy traditional. I wanna use traditional applications, but the moment you're you've spent so much time incriminates and you say, What's the application? It became a very hard thing, and I used to have a lot of academic debates. Where is saying there is no application? It's It's a soup of resources and such. So that was a hard thing. But funny thing is covered, as is now coming out with definitions around application, and Microsoft announced a few things in that area to so there are things that are coming full circle, but that just shows how the movement has changed and how things are becoming in some ways meeting each other halfway. >>Talk about the company, what you guys are doing. Take a moment. Explain in context to multi cloud. We're here. Port works. What's the platform? It's a product. What's the value proposition? What's the state of the company. >>So the companies? Uh well, well, it's grown from early days when Lisa and I joined where we're probably a handful now. We're in four or five cities. Geography ease over 100 people over 150 customers and there. It's been a lot of enterprises that are saying, like, How do I take this pattern of doing containers and micro service is And how do I run it with my mission? Critical business crinkle workloads. And at that point, there is no mission critical business critical workload that isn't stable so suddenly they're trying to say, How do I run These applications and containers and data have different life cycles. So what they're really looking for is a data plane that works with the control planes and how controlled planes are changing the behavior. So a lot of our technology and a lot of our product innovation has been around both the data plane but a storage control plane that integrates with a computer controlled plane. So I know we like to talk about one control plane. There's actually multiple control planes, and you mentioned security, right? If I look at how applications are running way after now securely access for applications, and it's no longer have access to the data. Before I get to use it, you have to now start to do things like J W. T. Or much higher level bearer tokens to say, I know how to access this application for this life cycle for this use case and get that kind of resiliency. So it's really around having that storage. More complexity absolutely need abstraction >>layers, and you got compute. Look, leading work there. But you gotta have >>software to do it from a poor works perspective. Our products entirely software right down loans and runs using kubernetes. And so the point here is we make remarries able to run all the staple workloads out of the box using the same comment control plane, which is communities. So that's the experiences that we really want to make it so that Dev Ops teams can run anywhere close. And that's that's in some ways been part of the mix. Lisa, >>we've been covering Dev up, going back to 2010. Remember when I first was hanging around San Francisco 2008 joint was coming out the woodwork and all that early days and you look at the journey of how infrastructures code We talked about that in 2008 and now we'll get 11 years later. Look at the advancements you've been through this now The tipping point. It's just seems like this wave is big and people are on it. The developers air getting it. It's a modern renaissance of application developers, and the enterprises it's happening in the enterprise is not just like the nerds Tier one, the Alfa Geeks or >>the Cloud native. It's happening in the >>everyone's on board this time, and you and I have been in the trenches in the early stages of many open source projects. And I think with with kubernetes Arab reference of community earlier, I'm super proud to be running the world's largest CNC F for user group. And it's a great community, a diverse community, super smart people. One of my favorite things about working for works is we have some really smart engineers that have figured out what companies want, how to solve problems, and then we'll go creative. It'll open source projects. We created a project called autopilot, really largely because one of our customers, every who's in the G s space and who's running just incredible application. You can google it and see what the work they're doing. It's all there publicly, Onda We built, you know, we built an open source project for them to help them get the most out of kubernetes. We can say so. There's a lot of people in the community system doing that. How can we make communities better halfway make commitments, enterprise grade and not take years to do that? Like some of the other open source projects that we worked on, it took. So it's a super exciting time to be here, >>and open source is growing so fast now. I mean, just think about how these projects being structured. Maur and Maur projects are coming online and user price, but a lot more vendor driven projects to use be mostly and used, but now you have a lot of vendors who are users. So the line is blurring between Bender User in Open source is really fascinating. >>Well, you look at the look of the landscape on the C N. C f. You know the website. I mean, it's what 400 that are already on board. It's really important. >>They don't have enough speaking slasher with >>right. I know, and it's just it. It is users and vendors. Everybody's in this community together. It's one of things that makes it super exciting. And it it's how we know this is This was the right choice for us to base this on communities because that's what everybody, you guys >>are practically neighbors. So we're looking for seeing the studio. Palo Alto Eric, I want to ask you one final question on the product side. Road map. What you guys thinking As Kubernetes goes, the next level state, a lot of micro service is observe abilities becoming a key part of it, Obviously, automation, configuration management things are developing fast. State. What's the What's the road map for you guys? >>For us, it's been always about howto handle the mission critical and make that application run seamlessly. And then now we've done a lot of portability. So disaster recovery has been one of the biggest things for us is that customers are saying, How do I do a hybrid pattern back to your earlier question of running on Prem and in Public Cloud and do a d. R. Pale over into some of the things at least, is pointing out that we're announcing soon is non series autopilot in the idea, automatically managing applications scale from a volume capacity. And then we're actually going to start moving a lot more into some of the what you do with data after the life cycle in terms of backup and retention. So those are the things that everyone's been pushing us and the customers are all asking for. You >>know, I think data they were back in recovery is interesting. I think that's going to change radically. And I think we look at the trend of how yeah, data backup and recovery was built. It was built because of disruption of business, floods, our gains, data center failure. But I think the biggest disruptions ransomware that malware. So security is now a active disruptor. So it's not like it after the hey, if we ever have, ah, fire, we can always roll back. So you're infected and you're just rolling back infected code. That's a ransomware dream. That's what's going on. So I think data protection it needs to be >>redefined. What do you think? Absolutely. I think there's a notion of How do I get last week's data last month? And then oftentimes customers will say, If I have a piece of data volume and I suddenly have to delete it, I still need to have some record of that action for a long time, right? So those are the kinds of things that are happening and his crew bearnaise and everything. It gets changed. Suddenly. The important part is not what was just that one pot it becomes. How do I reconstruct everything? What action is not one thing. It's everywhere. That's right and protected all through the platform. If it was a platform decision, it's not some the cattlemen on the side. You can't be a single lap. It has to be entire solution. And it has to handle things like, Where do you come from? Where is it allowed to go? And you guys have that philosophy. We absolutely, and it's based on the enterprises that are adopting port works and saying, Hey, this is my romance. I'm basing it on Kubernetes. You're my date a partner. We make it happen. >>This speaks to your point of why the enterprise is in. The vendors jumped in this is what people care about Security. How do you solve this last mile problem? Storage. Networking. How do you plug those holes in Kubernetes? Because that is crucial to our >>personal private moment. Victory moment for me personally, was been a big fan of Cuban is absolutely, you know, for years. Then there were created, talked about one. The moments that got me that was really kind of a personal, heartfelt moment was enterprise buyer. And, you know, the whole mindset in the Enterprise has always been You gotta kill the old to bring in the new. And so there's always been that tension of a you know, the shiny new toy from Silicon Valley or whatever. You know, I'm not gonna just trash this and have a migration za paying that. But for I t, they don't want that to do that. They hate doing migrations, but with containers and kubernetes that could actually they don't to end of life to bring in the new project. They can do it on their own timetable or keep it around. So that took a lot of air out of the tension in on the I t. Side because they say great I can deal with the lifecycle management, my app on my own terms and go play with Cloud native and said to me, that's like that was to be like, Okay, there it is. That was validation. That means this Israel because now they can innovate without compromising. >>I think so. And I think some of that has been how the ecosystems embrace it, right. So now it's becoming all the vendors are saying my internal stack is also based on community. So even if you as an application owner or not realizing it, you're gonna take a B M next year and you're gonna run it and it's gonna be back by something like awesome. Lisa >>Marie Nappy Eric on Thank you for coming on Port Works Hot start of multiple cities Kubernetes big developer Project Open Source. Talking about multi cloud here at the inaugural Multi cloud conference in New York City. It's the Cube Courage of escape. 2019. I'm John Period. Thanks for watching
SUMMARY :
from New York. It's the Q covering Escape. It's all about multi Cloud, and we're here. So this seems to be the theme here about So it's definitely something that is not So that to me, And so from that perspective, that's what we're doing from And we saw that you throughout the years those crucial applications, So I guess what I want to ask you guys, as you guys are digging into some of the customer facing So even in the last +56 months, So congratulations, But to your point about multi cloud, it's interesting because, And I think that's where I think you guys have a great opportunity in this community because if open you brought up so many good points. in at the infrastructure level. That's an okay thing to exchange, But containers being the basis you could So that is another movement for legacy, now, in terms of the patterns, there are definitely applications, like a hybrid pattern where connect the car has So on the a p I side was seeing some trends there. We're still at the point of making policy driven, easy to use, and I think there's a lot of opportunities for everyone to get And a number of other companies in the cloud native storage ecosystem come in and have really fought through this problem You guys made the good call. to build, something that people want to run with you and how to build an ecosystem community. I gotta ask you now that you're outside. but that just shows how the movement has changed and how things are becoming in some ways meeting Talk about the company, what you guys are doing. So the companies? But you gotta have So that's the experiences that we really want 2008 joint was coming out the woodwork and all that early days and you look at the journey It's happening in the So it's a super exciting time to be here, So the line is blurring between Bender User in Well, you look at the look of the landscape on the C N. C f. You know the website. base this on communities because that's what everybody, you guys What's the What's the road map for you guys? of the what you do with data after the life cycle in terms of backup and retention. So it's not like it after the hey, And it has to handle things like, Where do you come from? Because that is crucial to our in on the I t. Side because they say great I can deal with the lifecycle management, So now it's becoming all the vendors are saying my internal stack is also based on community. It's the Cube Courage of escape.
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Mandy Dhaliwal, Boomi & Samantha Choi Cadley, Manual Labor Studio | Boomi World 2019
>>Live from Washington, D C it's the cube covering Boomi world 19 how to buy bullying. >>Welcome back to the cube Lisa Martin with John furrier. We are wrapping up two days of Boomi world 19 and I think boom is a really good word to set up. Our final segment of the show, John and I are pleased to be joined by a couple of guests. To my right is Sam choy cadley, the founder and CEO of manual labor. Sam, welcome to the cube. Thank you. Happy to be here. And one of our distinguished alumni, we have Mandy Dolly while the CMO of Boomi. Mandy, first of all, congratulations on an awesome event. This was our area here in the expo center was buzzing nonstop the last few days. We've heard from your C-suite, we've heard from partners, from customers, the Boomi fandom, as I said to you yesterday is legit, too legit to quit, but one of the cool things is that you have a new brand identity that we really want to kind of dig into because it wasn't in your face. >>It was really celebrate very strong. So talk to us about that. And then we'll get into what Sam helped you create. Absolutely. That was one of the most exciting aspects of the show, frankly, and we deliberately decided that we were going to show, not tell because we wanted to anchor the community. We wanted to anchor our customers and partners in the new Boomi. We're on a growth trajectory. Right. That's not a secret anymore. We're no longer a secret. When they brought me in, my goal was to make us a household name. We're well on our way. First thing we had to do was go refresh the look and feel to really get us to a point where we could start to connect with the Mark market in a modern way. We're a modern mill middleware platform where as John likes to say, cloud to Datto company, which I love. >>I've adopted. Thank you, and we also went to the oil card baseball game. The Washington nationals versus the walking brewers, which was dramatic, were down close. We were wearing the Boomi shirts with, I think we're the first ones out in the wild. Yes, you were five of us blue with the white letters and a sea of red. People love the shirt. They loved the look. They love the brand. So it worked. It did bottle compliments. It did. They loved it. Great to hear you're the genius behind this. Give us the motivation. Where'd it come from? What was the design principles, boys, you're thinking? Sure. Ah, you know, it's funny, it started with just a very casual conversation with Mandy. You know, when we start our work, we always ask about the brand itself and we try and personify it so that we get a true understanding of who or what the brand would be. >>And so we asked Mandy, you know, if you can explain the personality of Boomi two or three. Dot. Oh, how would you describe the personality and quit just as quickly. She came up with two words and she said bad-ass and swagger. And so that told us, right, because it's, it's a lot about, as Boomi evolves, you know, they have so much to be proud of. There's so much innovation and solutions that they're providing. It was like you don't need to overcomplicate the identity itself because the work and what you do is go into speak for it. And so we immediately thought about the different iterations and what the logo itself can look like. Because when you think about a logo, it's more than just an image or what it looks like. It's typically the first impression that people have. And and a lot of times you want to try and describe what you do or who you are through something that's visual. >>And so when you have swagger, when you were a bad ass, you don't have to overcomplicate what you're doing or saying. So we wanted to focus just on the name itself, especially as we're taking this new step of dropping the Dell name. You know, what is, how memorable can we make the Boomi name look? So taking this idea of badass and swagger, we also injected a lot of the key benefits. So you heard a lot about the up into the right. And so that's where if you look at the top of the B, which is called the Ascender, there is that beautiful angle. And so that's there. Our goal of staying in the upper right corner and you know there's a very specific degree so it's 30 degrees of, of that angle. And so 45 felt too in a lot of ways, like too harsh 30 felt like it was something that was achievable and attainable and you can stay up there. And so that's sort of why that you'll see that 30 degree not only in the logo but in a lot of their designs. Even the direction of the sprites. There's continuity and repetitiveness in that. And so hopefully people will start looking at that angle and the shapes and you'll recognize Boomi for it. >>Oh sure. The sales guys, man, you're going to take that shape and turn it into straight up cause they aspirational, want to get more sales, a hundred percent growth. But it's a little things though. Those are the little things. And also the eye has got the dot on there. Talk about that. That seems to be a D ingredient Mark that pops around and other places is what, what's going on with the eye. >>So a lot of, um, the equity that Boomi has in the, at Adam's sphere was really important and it was something that we wanted to carry through what we asked ourselves and the manual labor team was if we deconstructed the alum, how can we bring it back and introduce it in a new fresh way? And so we literally deconstructed it and came back with what is sort of the nucleus changing with a pop of color, let's it sort of shine bright. Um, and we talked a lot about the different meanings as it's a contrast and color that almost looks like a light, but it's also this sort of beacon. You know, when we think about the growth of Boomi burrs and the importance of the community sort of all coming together and lighting up all of what Boomi is and how continues to be successful. >>So the two words, I love bandy that you chose, that you wanted Boomie's brand to become badass and swagger. Sam, I'd love to get your opinions on the, the first logo that you saw that Mandy says, we want to revolutionize us. The. What was your, what were the two words that you would use to describe it? I'm just curious how your mind works and sees that and goes wow. Simple one I think about the animal was very scientific and it was very technical and I think that that speaks so much to all the solution and how in depth they go with both their products and the solutions. And so it was very obvious and it was very clear and I think it communicated really well as we looked to sort of modernize the brand and also sort of bring a new generation of developers and, and customers along. >>This was a great way for us to sort of re-introduce it. And then there's even other elements like we are, we call it the macro Adam, but you'll see there's, there's a coral and then it almost looks like there's rings around it. And it was our way of showing the energy behind the team. Um, Adam's fear the community. And so it almost vibrates if you look at it, especially against the Navy. And that was our way of sort of bringing in the life and the Adam at work. Mandy, you're beaming. This is so cool. It's very, first of all I'm like, this is data-driven. That is so incredible. All of the thoughts that went into designing this, I think this exceeded looking at her face and does bars. I'm so proud. And this partnership has been incredible. Has exceeded your expectations. I mean just going through this process of it's not just about changing a logo. No, not at all. It is not at all. This is incredibly strategic to our future. Right? Right. This is more than colors and fonts. >>So you guys are also wearing the buttons that had the B for bad-ass, but the dot. I noticed that boom, bad ass boom. Um, you know, we hear a lot and there's lots of the conversational AI thing. Just to kind of weave in some topic, I want to get your reaction is that data's should be a living thing. So you know, the classic brand consciousness, the brand should be a living thing. Sam, should it grow and nurture the brand >>we do. We say that a lot. I mean, because where's the vision going? I mean in a lot of ways a brand is a promise to the people that support it, right? It, we, Boomi can say we're, this is our brand, this is our meeting, this is everything. But if, if they don't fulfill that promise and if the community and the members and the customers and partners don't embrace that, it's just like you're standing in the woods by yourself, it will. The trust isn't there. Exactly. And so that's why we talk. We always say you have to nurture it. You have to keep it as alive in three years, five years as it is today during Boomi world. So how many different iterations did you go through? Like different, Oh, we're white. We're going to go there. There were nine 10 that we paired. We w met multiple conversations across the organization. >>This was not done an event? No, not at. We shared across broadly, I'm not a secret keeper and a even within the company, this was obviously internal confidential, but we were bringing people in to a to get opinion and make sure that there were shared ownership. What was the original response to Mandy when you came in to Boomi saying we, I mean, I imagine that's part of why they brought you in. Was it just yes time? Yes. Can you please hurry up? But some people can be really passionately tied. It's like when you're selling a house to someone doesn't like good wrestler, right? Let it go. Right, but that's hard to do. Especially if somebody has been around long time and they've nurtured this and they put so much heart and soul into it. But this sounded like they were receptive. Knowing that we need to evolve as our customers are evolving and as our technology is evolving. >>Well, here's the backstory on the former logo, Chris port, our COO who you've met and spoken to when he ran the acquisition of Boomi way back when is when he decided in PowerPoint probably, sorry Chris, to put a Dell logo, which no longer a really actually is no longer even follows Dell technologies branding guidelines and a Boomi font together. And that was how Dell Boomi logo was born. So it was put into place and we ran with it and nobody questioned it. We were too busy building and iPads business and so income's Mandy and says, here, we're going to go do this and really up our game in the market. And one thing we should know, John mentioned brand representation at the national scan the other night. There was a a Boomi store right over by our sat here that's been full. Every time I've gone over there, and I don't know what this gentleman was trying to buy yesterday, but whatever it is, you guys were already sold out of it. >>So this has been a suddenly, well there's a revenue source over here, but people want to embrace this. The proud customers, vendors, partners, they're proud to wear this brand. It's been the parent that we've seen and just in two and a half days has been really interesting. Well that's part number two. That's the Boomi verse. You're seeing them in action, right? They're wearing it loud and proud. Yeah. Right there. They're tremendously proud of the accomplishments and the business that we're driving for them. We partner with our customers. Right. And that's, that's the manifestation of, of what's happening. >>Well, Sam, congratulations to you and the team, Mandy. It takes courage to take a branding challenge like this in a big company. Certainly Dell's involved the other mothership, so he works very closely with Dell technologies as well. Congratulations. We have a Dell technologies bad-ass and swagger. Also the cubes here. We're bringing them bad ass sweater as well. Brand alignment. Good job. Different logos saying congratulations. Thank >>you Sam. We have, I have to before we go, we have to understand the name of your company is a very intriguing manual labor, which a lot of Boomi solves, you know, aims to solve in terms of automation about the name of Iranian will labor. Exactly as in irony. Um, so we, I am a family of immigrants. We moved over when I was four. My mom was one obsessed as Jackie Onassis and, and America and, and my dad, um, was a teacher in Korea, so when I was four, and I have two older sisters who are seven and nine. And she decided she wanted all of us to grow up here. And um, so we moved to America. And it's funny, I was, I think I survived on brands alone because it was, she wanted us to be immerse into everything. American culture. So it was chef Boyardee wonder bread. >>I mean literally it was only American, like iconic brands. But fast forward to that, we got here and none of us spoke English. And so my dad and did whatever work he had to, to support us. And so it was literal manual labor. It was washing dishes, it was, you know, working in a stock room, just, you know, doing whatever work he needed to do to support us. And so that's where the name manual labor comes from. It's an homage to my parents who did everything they needed to do, um, to support us, to give us the opportunity to be educated here and everything, all the benefits of it. Um, and then also just in that, we learned a lot around about just rolling up your sleeves and doing the work. Um, being proud of the work you do, whether you are a teacher or a dishwasher, um, immigrant or someone who grew up here. >>It was more about just owning that pride, um, doing what you need to do to, to be successful. So, wow, what a great backstory and a wonderful tribute to your past and your family and congratulations on what you've done for Boomi. Thank you Andy. A continued. Congratulations. I'll echo what John said. This is really been out. I can't wait for next year. Gosh, but it's really been an awesome event. We've had just had nothing but positivity from customers, partners, your execs, everybody there. You have even more fans than when you walked in here two and a half days ago. So thank you for spending two days with us. This has been incredible. Awesome. We'd love it. Learned a ton. All right. Well, we promised you a chatty conversation. I hope we delivered for John furrier. I'm Lisa Martin. You've been watching the cube from Boomi world 19 thanks for watching.
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Live from Washington, D C it's the cube covering from customers, the Boomi fandom, as I said to you yesterday is legit, And then we'll get into what Sam helped it so that we get a true understanding of who or what the brand would be. And so we asked Mandy, you know, if you can explain the personality of Boomi And so when you have swagger, when you were a bad ass, you don't have to overcomplicate what you're doing or And also the eye has got the dot on there. And so we literally So the two words, I love bandy that you chose, that you wanted Boomie's brand to And it was our way of showing the energy behind So you know, the classic brand consciousness, the brand should be a And so that's why we talk. when you came in to Boomi saying we, I mean, I imagine that's part of why they brought you in. it was put into place and we ran with it and nobody questioned it. And that's, that's the manifestation of, of what's happening. Well, Sam, congratulations to you and the team, Mandy. And um, so we moved to America. Um, being proud of the work you do, whether you are a teacher or a dishwasher, It was more about just owning that pride, um, doing what you need to do
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Chris Port, Boomi | Boomi World 2019
>> Voiceover: Live, from Washington DC, it's theCUBE. Covering Boomi World '19. Brought to you by Boomi. >> Welcome to theCUBE, Lisa Martin at Boomi World 2019 in Washington DC, with John Fareer this week. John and I are very pleased to welcome back to theCUBE, the COO of Boomi, Chris Port. Chris, welcome back. >> Thank you, thank you for having me. >> So, yesterday was the partner summit. >> Yep. >> Today kicks off everything. Let's look at where we were only 11 months ago at Boomi World '18, when we sat down with you in Las Vegas. >> Sure. >> You now have 9,000 plus customers in 80 plus countries. 580, I think, partners globally. It's amazing the growth, and those are just some of the stats that were shared this morning. 97% renewal rate, which is huge. Really exciting news coming out this morning for Boomi. You guys have done a great job of listening to your customers, and evaluating their data to deliver outstanding cloud-native technology. Talk to us about what's transpired since we last saw you, that really has you excited. >> Yeah, well, look, growth is exciting. So, a lot of growth. Yeah, we just finished an almost 50% growth quarter. So, you know, the teams continue to grow. I mean, I think we talked about three pillars last year, around product, go to market, and success. So I can tell you, our product team, you know, we've got new people from the leadership level, you know, kind of like Steve Wood was here, you know, as the Chief Product Officer. He's still here, but now he's bringing in people, you know, from a leadership perspective, augmenting our incredible leadership team that we've already got, as well as kind of as we think about building out that layer, as we kind of built out our development teams and our product management teams. So, lot of growth there. From a go to market, you know, you just talked about 80 countries, 9,000 plus customers. Adding six to seven a day, depending upon the day. So, and then success. You know, the one thing that we've really done, is we've kind of hardened the methodology. We've added a significant number of team members under me, as we kind of think about that success equation and really build it out, driving towards the 97, 98%, kind of, you know, direct side retention on the dollar, you know, calculation. And we're now really starting to do some things where we're really starting to look at when we have our success people engaged, and what that drives from a cross-sell and expansion, what we really enable our customers to do. You know, and what we've seen is just about a 30 to 40% uplift. So, we're really kind of giving us even more ammunition to double down on that. >> So, I just saw some demos on the conventional AI that Chris McNab was demoing with Mandy, actually with the voice attendant there, and they were referencing head count. Were those actual numbers, 700 new employees added to Boomi in the last quarter? >> Oh, not in the last quarter, but in the last two years, three years, I'll just give you a perspective, I mean, it's grown seven x since I've been back, and that's three and a half years. >> John: Can you talk about headcount numbers at all? >> Yeah, we don't really publicly disclose that, but we're north of 1000, we had a goal in terms of, you know, Chris used to talk about the road to certain dollar figures, and I can tell you we just blew through our third goal since I've been here in three and a half years. Ahead of schedule of all of them, >> John: Got some good leverage from Dell Technologies now kicking in? >> Oh, absolutely, you know, Dell Technologies and what they've done to really start to be a little bit more of an accelerant. We're incredibly excited about what Dell Technologies can do with us in the fed space, I was just in a Federal break out and Dell has such a great presence in the Federal space, and such great relationships, and that should absolutely be a force multiplier and accelerator for us there as well. >> Let's talk about that a little bit more from a Federal perspective. Here we are, in Washington, DC, Boomi announced, maybe six or so weeks ago in August, Fed Remp authorization and one of the first IPAZ venders in the marketplace. But interestingly what Chris McNab shared this morning, was that Boomi achieved Fed Ramp certification in five months, and one of your competitors, I think I know who it is, took 18 months. >> Yes >> So John and I have been talking about time to value with every interview today, talk to us a little bit about what that Fed Ramp marketplace means not just to your Federal businesses, but to Boomi's platform and capabilities in general. >> Yes, and I think Chris started that this morning, is when you think about the number of controls we had to go through to get that certification, and the ability to do it in that five month period, I think it highlights, A, where we're at, but the investment that we've made, but candidly, the architecture and back to the end customer, why do they care? Because, granted, Federal is very important to us, but candidly, we've got 9,000 plus customers because we just got started, right? We do have our first Fed customer, but we're not allowed to disclose who it is yet. But 9000 plus customers that aren't in Fed, obviously. And why do they care? It's about the increased security, it's affectively the stamp of approval in terms of our scalability, and just what we've done to invest in their future, because it's so paramount, and being kind of a trusted advisor. You know, being a software provider is one thing, but trust has just become so much of the forefront I don't know how many discussions I have on the pre sale cycle. And if it's not in every discussion, it's in nine out of 10 now. >> Yeah Chris, and today's business client I mean, you can't really go a couple minutes without hearing about, you know, WeWork, you know, pulled their IPO. Software economics are driving evaluations of really profitable companies like Zoom, and others. And there's the unicorns that aren't making any money, losing money. Kind of, the wolves of Wall Street kind of reacted to that. But the customers look at the business model. Of companies that they partner with. I want you to take a minute to explain Boomi's business model. You guys are a modern software company, so you have good emergence with engagement journeys, and sales, partnerships, the ecosystem. But you've also got the cloud dynamic, and you got SaaS. >> Yes. >> I mean SaaS companies are getting great evaluations. They are highly profitable, so the operating leverage with SaaS, combined with how you guys are deploying it is very interesting. Can you explain for people that aren't yet Boomi customers what the business model is and how they engage with you and what should they expect. >> Yeah, well look, I think it all starts with our architecture, right? So, the way the software's architected is, it just absolutely facilitates an ease of use, and a time to value that's unmatched in the space. So, bringing to that the 9000 plus customers, you're honestly talking about, 'cause when you look at our space, it all starts there, from a strategic construct. You have legacy providers, as well as some of the newer names that are, you know, what I would call high control. And we may have talked a little bit about this last year, but they're in this high control, they require a fair amount of development, they have long lead times, in terms of getting to that time to value. Then you have kind of, the new school, you know, and Boomi is certainly over here, we pioneered it, which is high productivity, high time to value. Again, we want to cut projects from nine months, historically, that a customer will maybe engage on, we want to make that 90 days. We want to make that nine days, right? So everything starts from there and our entire go to market has been built off that, so what does that mean? When you think about that backs of our partners, you know we really started out with other ISV's, that were in the SaaS space, and how could we add to their value prop. 'Cause candidly, integration can be a barrier to a SaaS application, take a concur, a success factor, to their adoption. So we removed that barrier, but in the same time, the same speed, the same agility as they do. >> So, agility, great value prep is, look, that's great. Check, love that. How do they buy, they pay, how do they pay you? Just talk about the economics real quick. >> Yep, and that's the other thing, so we've moved obviously from this perpetual, kind of, CapEx model, to the SaaS model, which is much more OpEx focused, but again, in smaller bites. I mean, our customers aren't paying us, you know, hey, it'd be great if they did, but they don't have to. And we're getting bigger and bigger, but it's typically though expansion, versus this massive long sale cycle, pay us five million up front and then pay us a 20% drip for the rest of your life. It's all, you know, it's basically a fixed fee annually, they pay us for that first year, and they pay us for the second year, and it's my team's job to make sure they're renewing every year so that we continue to be good stewards, good partners with them. And hopefully, as they find value, and we find that they do, typical Boomi customer, particularly in enterprise, doubles their use of Boomi within about an 18 month time frame. >> And that's the Amazon pioneering model, which is, you lower the price for your customer, but your mix of business just gets bigger, so you're dropping the price for the customer, but you get more customers. >> Exactly >> It's good economics. >> Yeah, and I mean it's just about getting in there, proving the value of the technology and look, you heard it this morning, you heard just so many compelling stories. Our customers will absolutely continue to find one more use and one more use and they will just constantly double, and double again, and double again, their use of Boomi, so. >> Integration isn't going away, it's kind of like storage and data, like, you got to store data. Like, there'll always be storage, always be integration. >> I talked to some customers yesterday, Chris, who articulated just that, in terms of the unexpected benefits that integrating Boomi with, whether it's a transport management system, or sales force, and suddenly they're starting to see so many more downstream benefits that they couldn't even have forecast when they first started, going, "We got to integrate these two things" and the opportunities, but one of the things that came up in some of those customer conversations that I want to talk with you about, is, from an architectural differentiation standpoint, Boomi says, "We're cloud-native, single instance multi-tenant cloud application delivered as a service". Talk to us architecturally about how that is, what is that? And why is that so unique for Boomi to deliver? >> Sure, that's a great question. So single-instance means that every single one of our 9000 plus customers is on the same version of Boomi. So we do 11 releases a year, we don't do it in December, because you know, a lot of retail customers and a lot of customers go on a moratorium in December. So, we don't disrupt business in December, but 11 releases a year, and what that means is every time we do a release, that all 9000 plus customers, on it's way to 10000 and 20000, they get the same version of Boomi, every month. They're all working off that same version. Now, they like that, because there's no physical upgrades, but the reason single-instance means so much is, again, Chris talked about the 30 terabytes of anonymized data. You can't do that unless you have a single instance software. So, that's kind of the secret sauce, our ability to do things, like Boomi suggest, that Chris talked about. Which candidly, the first real use of AI and Middleware. Right? Michael Morton is going to talk tomorrow about this insights platform, you know, that we're now launching. That really, we'll start to get into data privacy to start, but there's so many different things, I mean again, this is literally our fundamental fair advantage, I mean, nobody else has this, nobody else has it even close to 9000 plus customers. We see everything they do, and it's our opportunity to unlock that, and show them the value. Not just suggest, not just automated regression testing, not just insights tomorrow, but what are the next three, five, 10 things we can do to absolutely accelerate their (cross-talk drowns out speaker) >> John: That's data driven. >> That's absolutely data driven >> That's the definition of data driven, okay, so I got to get your definition of something I'm hearing a lot of, I kind of got my view on this, but I want to get yours. What is, in Boomi's world, what is event driven mean? Because, we hear about event driven architecture, what is that? >> Well, I mean, look, think about real time, I mean, historically there's been a lot of, you know, from a process perspective, you know, batch. It's not necessarily done in real time. Event driven is more listening and responding. So, how do I become much more, from a software perspective, how do I become much more real time, to listen to those different events that are in my ecosystem, could be something a customer's doing, could be something that you're doing as a finance employee. So it depends on what the use case is, but how do I respond to that event with a subsequent event, but more in a real time, you know, way. >> So the classic definition of event, something happened, triggers, software policies, stuff that you can react to. >> Yeah, and that's my definition, you should talk to Steve Wood, talk to Michael Morton, I'm sure they'll be much more eloquent, but that would be my perspective. >> We're going to pin them down. My final question is culture. Boomi has got a cool culture, I asked this last year, you guys are still feeling very much like a startup and the culture, and the customers, you got great customer loyalty, Lisa was pointing that out at our opening. So this has got a good momentum with the culture, your thoughts on how it goes next level, 'cause as you're growing, you got to keep an eye on culture, you want to grow as fast as you can, but within the norms of what's workable. >> Yeah, well look, I'll say it's the number one priority for the entire company, and that starts from Chris, all the way down. So we have leadership meetings that then cascade down. I have my own leadership meetings, my leaders have their meetings. There's only one topic that is non negotiable, that should be on every agenda: how are we doing, how are our people doing, how are we doing as humans, right? 'cause, look, I've been at a lot of companies, I got to be in management consulting, so I got to see a lot of leadership teams that were both good and maybe had opportunities for improvement. I got to see a lot of companies, I've now been part of something, you know. But candidly, these three and a half years, I've never been part of something like this, and it's a family, and it's just totally different. Totally different, you know, I say it all the time at our town halls, but I mean it. I look at this as a once in a lifetime, these opportunities just don't come around that often and, you know, to go from how many people we had, just even when I got back three and a half years ago, to how many we have today, to think that my team, my own personal team now is two and a half times bigger than Boomi was three and a half years ago. To give you a scale perspective. And so it's a topic every day, is how do we invest in people and how do we keep this going. >> You guys got a lot of challenges too, with the growth, and I want to get your thoughts on this. One, is, the new branding looks awesome, we wore some Boomi t-shirts out last night, we were at the Washington National's game, and give it a test drive, people were like, "What's Boomi?". Very strong reaction, >> Love it! >> But that's the question, what's Boomi? You got to answer that question, so that's one comment I want to get from you. The other one is, the focus on community and education, is some work areas for you guys. So, the new brand's going to get awareness, what's Boomi? You got to answer that, what is Boomi? And then, community and education's a focus area, as COO, how are you going to tackle those opportunities and challenges as a leader? >> Yeah, well look, on the brand I think this is a real opportunity for us to really accelerate and amplify our voice in the market. Like, and Mandy's here, I think the things we're doing, I think you're going to see us really start to target the CX level, like, what is that CEO, that COO, that CIO, what are he or she thinking about, and really go after them to make sure that when they start thinking about integration flow, hub, whatever it may be, that Boomi absolutely is part of their vernacular. And I think it's, today, the number of times I hear that today, that you were saying, "What's Boomi?" is so much less than it was three and a half years ago, so I think that we've made some good in roads there, but I really think this is our next level, our opportunity to completely, let's get that out of the way we want to be a household name, we want the B2B iconic, you know, so, I think we're on our way, right? It's going to be a journey but I think that this is a great, kind of, launching pad. In terms of learning certifications, so we talked about today, we launched Boomi-verse, very excited. >> 65000 members! >> Absolutely, you know, we need that to be double, triple, quadruple, and that's all part of accelerating this journey. We were literally doing five certifications, this is a global number, but five certifications a day, three years ago, we literally just closed a week where we did 50 a day, so 10x, we've opened it up and that's kind of, our big thing is like, it's free. We want the world to come in and learn about Boomi, build that skill set, the hundreds and thousands of jobs, when you just start looking for Boomi in terms of job sites, it's not about a lack of opportunity, it's about our ability to fill those jobs and I look at that as my responsibility, our team's responsibility. Because, you know, I want it to be an iconic brand, when you have a resume, I want Boomi to be front and center in terms of skill sets that you're highlighting, because, you know, it truly can change peoples careers, and you saw some of the stuff we're doing with veterans, >> Lisa: That was fantastic. >> It really is, and it's because of the opportunity that we see, and forget 20 000, we need 50 000, 100 000 certifications, and we're well on our way, and I think you'll just see us accelerate that and I think Boomi verses that launching pad. >> Well you guys all look very well rested for how much innovation is going on at scale. Chris, thank you, for joining John and me on theCUBE today. It's been a pleasure. >> Thank you so much. >> For Chris Port and John Foreer, I am Lisa Martin, and you're watching theCUBE from Boomi World '19. Thanks for watching! (electronic music)
SUMMARY :
Brought to you by Boomi. Welcome to theCUBE, Lisa Martin at Boomi World 2019 at Boomi World '18, when we sat down with you in Las Vegas. and evaluating their data to deliver From a go to market, you know, you just talked about So, I just saw some demos on the conventional AI three years, I'll just give you a perspective, you know, Chris used to talk about the road to certain Oh, absolutely, you know, Dell Technologies and what in the marketplace. So John and I have been talking about time to value and the ability to do it in that five month period, I want you to take a minute to explain what the business model is and how they engage with you and a time to value that's unmatched in the space. Just talk about the economics real quick. I mean, our customers aren't paying us, you know, for the customer, but you get more customers. you heard it this morning, you heard just so many storage and data, like, you got to store data. and suddenly they're starting to see so many more You can't do that unless you have so I got to get your definition of something I'm hearing but how do I respond to that event with a subsequent triggers, software policies, stuff that you can react to. Yeah, and that's my definition, you should talk to and the culture, and the customers, just don't come around that often and, you know, and I want to get your thoughts on this. So, the new brand's going to get awareness, you know, so, I think we're on our way, right? and you saw some of the stuff we're doing with veterans, and I think you'll just see us accelerate that Well you guys all look very well rested for how much and you're watching theCUBE from Boomi World '19.
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#scaletowin with Infinidat
(orchestral music) >> Hi everybody my name is Dave Vallate and welcome to the special CUBE community event. You know, customers are on a digital journey. They're trying to transform themselves into a digital business, what's the difference between a business and a digital business? Well we think it's the way in which they use data. So we're here with a company Infinidat who's all about using data at multi petabyte scale. We have news, we have announcements, we're gonna drill down with subject matter experts, and we're gonna start with Brian Carmody, who's the chief technology officer of Infinidat. Brian, it's good to see you again. >> Good to see you too, Dave. And I can't believe it's been a year. >> It has been a year since we last sat down. If you had to summarize, Brian, the last twelve months in one word, what would it be? >> How about two words, "insane growth". >> Insane growth, okay. >> Yes, yes. >> Talk about that. >> Yeah so, as of this morning at least, Infinidat has a hair over 4.6 exabytes of customer data under management, which is just insanely cool and I'm not sure if I counted all of the zeroes properly, but it looks like it's around 180 trillion IOs served to happy customers so far as of this morning. >> Some mind boggling numbers, so let me ask you a question. Is this growth coming from, sort of traditional workloads? Is it new workloads, is it a mix? >> Oh, that's a great question. So you know, early in the Infinidat ramp, our early traction was with core banking, transaction processing applications. It was all about consolidation and replacing rows of venoxes with a single floor tile, Infinibox. But in the past year, virtually all of our growth has been an expansion outside of that core, and it's a movement into greenfield applications. So basically, obviously our customers are going into hardcore digital transformation, and this kind of changes the types of workloads that we're looking at, that we're supporting, but it also changes the value proposition, consolidation and stuff like that is all about the bottom line, it's about making storage more efficient, but once we get into the digital transformation, these greenfield applications which is what most of our new growth is, it's actually all about using your digital infrastructure as a revenue generating machine for opening up new markets, new opportunities, new applications et cetera. >> So when people talk about cloud native, that would be an example, using cloud native tool chains, that's what's happening on your systems. Is that correct? >> Yeah absolutely. And I can give you some examples. So I recently spent a day with a group of engineers that are working with autonomous vehicle sensor data. So this is telemetry coming off of self driving cars. And they're working with these ridiculously large, like multi petabyte data sets, and the purpose of this system is to make the vehicles more smarter, and more resistance to collisions, and ultimately more safe. A little bit before that, me and a bunch of other people from the team spent a day with another partner, they're also working with sensor data, but they're doing biometrics off of wearables. So they've perfected an algorithm that can, in real time, detect a heart attack from your pulse. And will immediately dispatch an ambulance to your geolocation of where, hopefully your arm is still connected to your body. And immediately send your electronic medical health records to that nearest hospital, and only then you get a video call on your phone from a doctor who says hey, are you sitting down? Your gonna be fine, you're having a heart attack, and an ambulance is gonna be there in two minutes. And the whole purpose of this is just to shave precious minutes off of that critical period of getting a person who's having a heart attack, to get them the medical care they need. >> Yeah, I'd say that's a non traditional workload. And the impact is saving lives, that's awesome. Now let's talk a little bit about your journey. You know, our friends at Gartner, they do these magic quadrants, a lot of people don't like 'em, I happen to think they're quite useful, as a guidepost, you guys have always been strong on the vision, and you've been executing. Where are you today in that quadrant? >> Yeah, it's an extreme honor. Gartner elevated us into the Leader's Quadrant last year, so customers take that very, very seriously. And the ability to execute access, is, what Gartner says it's, are you influencing the market? Are you causing the incumbents to change their strategies? And with our disruptive pricing, with our liability guarantees, our SLAs and stuff like that, Gartner felt like we met the criteria. And it's a huge honor, and we absolutely have our customers to thank for that because the magic quadrant isn't about what you tell Gartner, it's about what your customers tell Gartner. >> Congratulations on that, and I know the peer insight, you guys have done very well on that also. I want you to talk about the team, you're growing. To grow, you've gotta bring on good people. You've added some folks, talk about that a little bit. >> Yeah, yeah, well speaking of Gartner, we got Stan Zafos who recently joined. He's gonna be running product marketing for us. We're working with Doc, so he's a legend in the industry, so we're delighted to have him on board. Also, Steiny came over from Pure to join us as our field CTO, another legend who needs no introduction. So really, really happy about that. But also, it's not just, those are guys that customers see. But we're also experiencing this on the engineering side. So we, for example, we recently were very amused to realize that there are now more EMC fellows working at Infinidat, if you count Moshe, more EMC fellows working at Infinidat then working at Dell EMC, which is just, you know a humorous, kind of funny thing. So as the business has grown and has gotten momentum, you know, just like we're continuously amazed by the creativity and the things our customers are doing with data, every day, I am continuously amazed and humbled by the caliber of people that I get to work with every day. >> That's awesome. >> We're really, really happy about that. >> All right, well thank you for the recap of the past year, let's get into sort of some of the announcements today, and I wanna talk about the vision, so you have this Infinidat elastic data fabric, I'm interested in what that is, but I'm also, frankly even more interested in why. What's the "why" behind that? >> Sure. So elastic data fabric is Infinidat's roadmap, and our shared vision with customers for the future of enterprise storage. And the "why" is because customers demanded it. If we look at what's happening in the industry and the way that real customers are dealing with data right now, they have some of their data, and some of their workloads are running across public clouds. Some of them are in managed service providers. Some of them are SASs, and then they have on premises storage arrays, and elastic data fabric is Infinidat's solution that glues all of that together. It turns it into a single platform that spans on premises, colo, Infinidat powered managed service providers, Google, Amazon and Azure, and it glues it into a single platform for running workloads, so over the course of this of these presentations, we're gonna drill down into some of the enabling technologies that make this possible, but the net net, is that it is a brand new, next generation data plane for let's say for example, within a customer data center it allows customers to cluster multiple Infiniboxes together into what we call availability zones, and then manage that as a single entity. And that scales from a petabyte up to an exabyte of capacity per data center, and typically a customer would have one availability zone per data center and then one availability zone that can span multiple clouds, so that's the data plane. The control plane is the ability to manage all of this, no matter where the data lives, no matter where the workload is or needs to be and to manage it with a single pane of glass. And those are the kind of pieces of enabling technology that we're gonna unpack in the technical sessions. >> Two questions on that if I may. So you've got the data plane and the control plane, if I want to plug in to some other control plane, you know VMware control plane for instance, your API based architecture allows me to do that? Is that correct? >> Oh yeah, it's application aware, so for instance if you're running a VMware environment or a Kubernetes environment, it seamlessly integrates into that, and you manage it from a single API endpoint, and it's elastic, it scales up and down, and it's infinite and immortal. And probably the biggest problem that this solves for customers is it makes data migrations obsolete. It gives us the ability to decouple the data lifecycle from the hardware refresh lifecycle, which is a game changer for customers. >> I think you just answered my second question, which is what makes this unique? And that's at least one aspect of course. >> Yeah, I mean that's the, data migrations are the bane of customer's existence. And the larger the customer is, the more filer and erase sprawl they have, the more of a data migration headache they have. So when we kicked this project off five years ago, our call to action, the kernel of an idea that became elastic data fabric, was find a way to make it so that the next generation of infrastructure engineers that are graduated from college right now, will never know what a data migration is, and make it a story that old men in our industry talk about. >> Well that's huge because it is the bane of customers' existences. Very expensive, minimum $50,000 per migration, and many, many months, thanks Brian, for kicking this off, we've got a lot of ground to cover, and so we're gonna get into it now. We're gonna get into the news, we're gonna double click on some of the technologies and architectures, we're gonna hear from customers. And then it's your turn, we're gonna jump into the crowd chat and hear from you, so keep it right there. We'll be right back, right after this short break. (calming music) We're back with Doc D'Errico, the CMO of Infinidat. We're gonna talk about agility and manageability. Good to see you Doc. >> Good to see you again, Dave. >> All right, let's start in reverse order, let's start with manageability. What's your story there? >> Sure, happy to do that, you know Dave, we get great feedback from our customers on how simple and easy our systems are to manage. We have products like Infinimetrics which give them a lot of insights into the system. We have APIs, very simple and easy to use. But our customers keep asking for more insights into their environment, leveraging the analytics that we already do, now you've also heard just now about our elastic data fabric, which is our vision, Infinidat's vision for the data center, not just for today, but into the future. And our first instantiation of that vision in answering those customer responses, is a new cloud based platform, initially to provide some better monitoring and analytics, but then you're going to go into data migrations, auto provisioning, storage availability zones, and really your whole customer experience with Infinidat. >> So for my understanding, this is a SAS solution, is that correct? >> It is, it's a secure, multi site solution, so in other words, all of your Infinidat systems, wherever they are around the world, all visible through a single pane of glass. But the cloud based system gives us a lot of great power too, it gives us the agility to provide faster development and rapid enhancement based on feedback and feature requests. It also then provides you customizable dashboards in your system, dashboards that we can create very rapidly, giving you advisors and insights into a variety of different things. And we have lots of customers who are already engaged in using this. >> So I'm interested in this advisors and insights, my understanding is you guys got a data lake in the backend. You're mining that data, performing analytics on it. What kinds of benefits do customers get out of that? >> Well they can search into things, like abandoned volumes within their system. Tracking the growth of their storage environment. Configuration errors, like asymmetric ports and paths, or even just performance behaviors, like abnormal latencies or bandwidth patterns. >> So when you're saying abandoned volumes, your talking about like, reclaiming wasted space? >> Absolutely. >> To be able to reuse it. I mean people in the old days have done that because of a log structured file and they had to do it for performance, but you're doing it to give back money to the customers, is that right? >> That's exactly right, you know customers very often get requests from business units to spin off additional volume sets for whether it be a test environment or some specific application that they're running for some period of time. And then when they spin down the environment they sometimes leave the data set there thinking that they might need it again in the not so distant future, and then it sort of dies on the vine, it sits there taking up space and it's never used again, so we give them insights into when the last time things were accessed, how often it's accessed, what the IO patterns are, how many copies there might be, with snapshots and things like that. >> You mentioned strong customer feedback. Everybody says they get great customer feedback. But you've been with a lot of companies. How is this different, and what specifically is that feedback? >> Yeah, the analytics and insights are very unique, this is exactly what customers have been asking for from other vendors. Nobody does it, you know we're hearing such great stories about the impact on their costs. Like the capacity utilization, reclaiming all that abandoned capacity, being able to put new workloads and grow their environment without having to pay any additional costs is exciting to them. Identifying and correcting configuration issues, getting ahead of performance problems before they occur. Our customers are already saving time and money by leveraging this in our environment. >> All right let's pivot to agility. You've got Flex, what's your story there? What is Flex? >> Well Dave, imagine a world if you will, if you didn't have to worry about hardware anymore, right, it sounds like a science fiction story but it's not. >> Sounds like cloud. >> It sounds like cloud, and people have been migrating to the cloud and in the public cloud environment, we have a solution that we talked about a year ago called Neutrix Cloud, providing a sovereign based storage solution so that you can get the resilience and the performance of Infinibox or Infiniguard in your system today, but people want that experience on premises, so for the on premise experience, we're announcing Infinibox Flex, and Inifiniguard Flex, an environment where, you don't have to worry about the hardware, you manage your data, we'll manage the hardware, and you get to pay for what you use as you need it. You can scale up an down, we'll guarantee the availability. 100% availability, and with this environment, you'll get free hardware for life. >> Okay a lot of questions, so this sounds like your on prem cloud, right, you're bringing that cloud experience to the data, wherever it lives, you say you can scale up and scale down, how does that work, you're over provisioning, or, and you're not charging me for what I don't use, can you give us some details there? >> Well just like with an Infinibox, we're going to try to provide the customer with the Infinibox that they need not just for today, but for tomorrow. We're gonna work with the customer to look into the future and try to determine what are their performance requirements and capacity requirements over time. The customer will have the ability to manage the data configuration and the allocation of the storage and add or remove storage as they need it. As they need it, as they scale up, and we'll build them based on the daily average, just like the cloud experience, and if, as they reduce, same thing, it will adjust the daily average and build accordingly. >> Am I right, the customer will make some minimum commitment, and then if they go over that, you'll charge 'em for it, if they don't, then you won't charge 'em for it, is that correct? >> If they go over it, we'll charge them for the period they go over, if they continue to use it forever, we'll charge them that. If they reduce it back, then we'll charge them the reduced amount. >> So that gives them the flexibility there and the agility. Okay 100% availability, what's behind that? >> You know, we have a seven nines reliability metric that we manage to on a day to day basis. We have customers who have been running systems for years without any noticeable downtime, and when you have seven ninths, that's 3.16 seconds of availability per year. Right, the life cycle of an IO timeout is much longer than that, so effectively from the customer's application perspective, it's 100% available. We're willing to put our money where our mouth is. So if you experience downtime that's caused by our system at any time during that monthly period, you get the next month for free for the entire capacity. >> Okay, so that's a guarantee that you're making. >> That's a guarantee. >> Okay, read the fine print. But it sounds like the fine print is just what you said it is. >> It's pretty straight forward. >> Free hardware for life. Free, like a puppy? (laughs) >> No, free like in free, free meaning you're paying for the service, we're providing the capacity for you to put your data, and every three years, we will refresh that entire system with new hardware. And the minimum is three years, if you prefer because of your business practices to change that cycle, we'll work with you to find the time that makes the most sense. >> So I could do four years or five years if I wanted. >> You could do four years or five years. You could do three years and three months. And you'll get the latest and greatest hardware. We'll also, by the way provide the data migration services which is part of this cloud vision. So your not going to have to do any of the work. You're not going to have to pay for additional capital expense so that you have two sets of hardware on the floor for six months to a year while you do migration and work it into your schedules. We'll do that entire thing transparently for you in your environment, completely non disruptive to you. >> So you guys are all about petabyte scale. Hard enterprise problems, this isn't a mom and pop sort of small business solution, where do you see this play? Obviously service providers are gonna eat this stuff up. Give us some -- >> Yeah you know, service providers is a great opportunity for this. It's also a wonderful opportunity for Infiniverse. But any large scale environment this should be a shoo-in. And you know what, even if you're in a small scale environment that has a need that you wanna maintain that environment on premises, you're small scale, you wanna take advantage of your data more. You know you're going to grow your environment, but you're not quite sure how you're gonna do it. Or you have these sporadic workloads. Perhaps in the finance industry, you know we're in tax season right now, taxes just ended half a month ago right, there are plenty of businesses who need additional capacity for maybe four months of the year, so they can scale up for those four months and then scale back down. >> Okay, give us the bottom line on the customer impact. >> So the customer impact is really all about greater agility, the ability to provide that capacity and flexible model without big impact to their overall budget over the course of the year. >> All right Doc, thank you very much. Appreciate your time and the insight. >> It's my pleasure, Dave. >> All right, let's year from the customer, and we'll be right back. Right after this short break. >> Michael Gray is here, he's the chief technology officer of Boston based Thrive, Michael, good to see you. Thanks for coming on. >> Hey, glad to be here. >> So tell us about Thrive, what are you guys all about? >> You know, Thrive started almost 20 years ago as a traditional managed service provider. But really in the past four to five years transformed into a next generation managed service provider, primarily now, we're focusing on cyber security, cloud hosting and public cloud hosting, as well as disaster recovery. To me, and this is something that's primary to Thrive's focus, is application enablement. We're an application enablement company. So if your application is best run in Azure, then we wanna put it there, a lot of times we'll find that just due to business problems or legacy technologies, we have to build private clouds. Or even for security reasons, we want to build private cloud, or purely just because we're running into a lot of public cloud refugees. You know they didn't realize a lot of the, maybe incidental fees along the way actually climbed up to be a fairly big budget number. So you know, we wanna really look at people's applications and enable them to be high performance but also highly secure. >> So I'm curious as to when you brought in Infinidat, what the business impact was economically. There's all the sort of non TCO factors that I wanna explore, so was it the labor costs that got reduced, did you redeploy those resources? Was it actually the hardware, or? >> First and foremost, and you know this is going back many years, and I think I would say this is true for any data center cloud provider. The minute the phone rings and someone says my storage is slow, we're losing money. Okay, because we've had to pick up the phone and someone needs to address that. We have eliminated all storage performance help desk issues, it's now one thing I don't need to think about anymore. We know that we can rely on our performance. And we know we don't need to worry about that on a day to day basis, and that is not in question. Now the other thing is really, as we started to expand our Infinidat footprint geographically, we suddenly started to realize, not only do we have this great foundation built but we can leverage an investment we made to do things that we couldn't do before. Maybe we could do them but they required another piece of technology, maybe we could do them but they required some more licensing. Something like that, but really when we started the standardization, we did it for operational efficiency reasons, and then suddenly realized that we had other opportunities here. And I have to hand it to Infinidat. They're actually the ones that helped us craft this story. Not only is this just a solid foundation but it's something you can build on top of. >> Has that been your experience, that it's sort of reduced or eliminated traditional storage bottlenecks? >> Oh absolutely, and you know I mentioned before that storage forms have now become an afterthought to me. You know, and a little bit the way we look at our storage platform is from a performance standpoint, not a capacity standpoint, we can throw whatever we want at the Infinidat, and sort of the running joke internally is that we'll just smile and say is that all you got? >> You mean like mix workloads so you don't have to sort of tune each array for a particular workload? >> Yeah, and you know I can image that as someone who might be listening to what I'm saying, well hey come on, it can't really be that good. And I'm telling you from seeing it day to day, again you can just throw the workloads at it, and it will do what it says it does. You don't see that everyday, now as far as capacity goes, there's this capacity on demand model, which we're a huge fan of, they also have some other models, the flex model, which is very useful for budgeting purposes, what I will tell you is you have to sacrifice at least one floor tile for Infinidat, it's very off putting first on day one, and I remember my reaction. But again, as I was saying earlier, when you start peeling back the pieces of the technology and why theses things are, and the different flexibility on the financial side, you realize this actually isn't a downside, it's an upside. >> We're gonna talk performance with Craig Hebbert who's vice president with Infinidat, he focuses on strategic accounts, Craig, thanks for coming on. >> Thanks for having me. >> All right, so let's talk performance, everybody talks about performance they have their bench marketing, everybody's throwing Flash at the problem, you guys, you use Flash, but you didn't hop on that all Flash bandwagon, why and how are you different? >> Great question, we get it a lot with our customers. So we innovated, we spent over five years looking at the big picture, what the box would need today. What it would need in the future, and how would we arrive there by doing it economically? And so as you said, we use a small amount of Flash, that's a small percentage, two, three, four percent of the total box, but we do it by having a foundation that nobody else has, instead of throwing hardware at the solution, we have some specific mechanisms that nobody else has, we have a tri, which is a multi value structure that allows us to dynamically trace and track all of the IOs that come into the box, we ship intelligence. Everybody else ships dumb blocks of data. And so their only course of action to adopt new strategies is to bolt on the latest and greatest media. I've had a lot of experience at other companies where they've tried to shoehorn in new techniques whether it be a NAS Blade into an existing storage box or whether it be thin provisioning after the fact. And things that are done sort of like after the design is done never pan out very well. And the beauty with Infinibox is that all our protocols work the same way. I-ska-zin, NAS Block, it is all structured the same way. And that makes performance equal over all those protocols. And it makes it also easy to manage via the same API structure. >> So you're claiming that you can give equivalent or better performance with a combination of Flash and Spinning Disk than your competitors who are all Flash. Can you kind of add some color to that? >> Absolutely, so we use DRAM, all of our writes are ingested into the box through DRAM. We have 130 microsecond latency. Which is actually the lowest speed that fiber channel can attain, and so we're able to do things very, very quickly, it's 800 times faster NAND which is what our competitors are using. We have no raid structure on the SSD at all. So as things flow out of DRAM and go onto the SSD, our SSD is faster than everybody else's. Even though we use the same, so there's a mechanism there that we optimize. We write in large sequential blocks to the SSD. So the wear rate isn't the same as what our competitors are using, so everything we do is with an optimization, both for the present data and also the recall, and one of the things that culminates in a massive success for us, how we have those three tiers of data, but how we're able to out performance all Flash arrays, is that we do something, we hold data in cache for a massive amount of time, the average write latency in something like a VMAX is something like 13 seconds, the maximum is 28, we hold things for an astounding five minutes, and what that allows us to do is put profiles around things and remove randomness, randomness is something that's plagued data storage vendors for years. Whether it's random writes or random reads. If you can remove that randomness, then you can write out what are the slowest spinning disks out there, the Nearline SAS drives, but they're the fastest disks for sequential read, so if everything you write out is sequential, you can use the lowest cost disk, the Nearline SAS disk, and maximize their performance. And it's that technology, it's those patterns, 138 patterns that allow us to do all of these 38 steps in the process which augment our ability to serve customers data at a vastly reduced price. >> So your secret sauce is architecture intelligence as you call it, and then your able to provide lower cost media, and of course if Flash were lower cost, you'd be able to use that. There's no reason that you couldn't. Is that correct? >> We could but we wouldn't gain anything from it. A lot of customers say to us, why aren't you using more Flash, why don't you build an all Flash array? Why don't you use NVME? And we are actually the next version of the soft-wool-ship and the ME Capable as well as storage class memory. Why we don't do it is because we don't need it. Our customers have often said to us why don't you use 16 gig fiber channel or 32. And we haven't made that move because we don't move bottlenecks, we give customers a solution which is an end to end appliance, and so when we refresh the software stack, and we change the config with that, we make sure that the fiber channel is upgraded, we make sure that the three port, the Infiniban, everything comes with an uplift so there's not just one single area of a bottleneck. We could use more SSD but it would just be more money and we wouldn't be able to give you any more performance than we are today. >> So you have some hard news today. Tell us about that. >> Yeah I will. So we are a software company, and going back to the gen one I was here on day one when we started selling in the United States, when the first box was released it was 300,000 IOs, Moshe said he wanted a million IOs without changing the platform. We got up to about 900,000, that's a massive increase by just software tweaks, and so what we do is once the product has gone through its second year we go back and we optimize and we reevaluate. Which is what we did in the fall of 2018. And we were able to give a 30% uplift to our existing customers just with software tweaks in that area, so now we move to another config where we will introduce the 16, the 32 gig fiber channel cards and the MEO for fabric and storage class memory and all those things that are up and coming, but we don't need to utilize those until the price point drops. Right now if we did that, we'd just be like everybody else, and we would be driving up the price point, we're making the box ready to adapt those when the price point becomes accessible to our customers. >> Okay, last question, you spent a lot of time with strategic accounts, financial services, healthcare, insurance, what are some of the most pressing problems that you're hearing from them that you guys are helping them solve? >> It's a great question, so we see people with sprawl, managing many, many arrays, one of our competitors for instance for Splunk, they'll give you one array with one interface for the hot indexes, another mid tier array with another interface for the warm indexes. >> Brute force. >> Yeah, and then they'll give you a bunch of cold now storage on the back end with another disparate interface, all three of them are managed separately and you can't even control them from the same API. So what customers like about us, and just Splunk is one example. So we come in with just one 19 inch array and one rack, the hot indexes are handled by the DRAM, the warm indexes are handled by the SSD, and cold data's right there on the Nearline Sass drives. So they see from us this powerful, all encompassing solution that's better, faster, and cheaper. We sell on real, not effective, and so when encryption and things like this get turned on, the price point doesn't go up with Infinidat customers. They already know what they're buying. Everything else is just cream. And it's massive for economical reasons, as well as technological reasons. >> Excellent, Craig, thank you. >> Thank you very much for having me. >> Okay keep it right there everybody. We'll be right back after this short break. (calming music) We're back with Ken Steinhart who's a field CTO with Infinidat, Ken, good to see you again. >> Great to see you Dave, it's been a long while. >> It sure has, thanks for coming back on the CUBE here. So you have the customer perspective. You've worked with a lot of customers. You've been a customer, availability, high availability, obviously important, especially in the context of storage. What's Infinidat's story there? >> Well high availability's been a cornerstone for Infinidat obviously from the beginning. And it's really driven some pretty amazing things. Not the least of which has been seven nines of availability proven by the product. What's new and different now, is we're extending that with the ability to do active active clustering and it's the real deal, we're talking about the ability to have the exact same volume now at synchronous distances, presenting itself to both sites as if it were just a single volume. Now this is technology that's based upon the existing synchronous replication and Infinisnap technology that Infinidat has already had, and this is gonna provide always on, continuous operation, even able to be resilient against site failures, component failures, storage failures, server failures, whatever, we will provide true zero RPO and true zero RTO at distance, and it's able to provide the ability to provide consistency also by using a very lightweight witness which presents itself as a third, completely separate fault domain to be able to see both sites to ensure the integrity of information, while being able to read and write simultaneously at two sites to what logically looks like one single volume. This is gonna be supported with all the major cluster software and server environments. And it's incredibly easy to deploy. So that's really the first point associated with this. >> So let me follow up on that, so a lot of people talk about active active, a lot of companies. How is this specifically different? >> It's different in that it is going to be able to now change the economics, first and foremost. Up until now, typically, people have had to trade off between RPO, RTO and cost, and usually you can get two of the three to be positive but not all three. It's sort of like if you buy a car. RPO equates to the quality of the solution, RTO equates to the speed or time, cost is cost. If you buy a car, if it's good and it's fast it won't be cheap, if it's good and it's cheap, it won't be fast, and if it's fast and it's cheap it won't be good, so we're able to break that paradigm for the first time here, and we're gonna be able to now take the economics of multi site, disaster tolerant, cluster type solutions and do it at costs to what are comparable to what most people would do for just a single site implementation. >> And your secret sauce there is the architecture, it's the software behind it. >> Well it's actually a key point, the software is standard and included. And it's all about the software, this is an extension of the existing synchronous replication technology that Infinidat has had, standard and included, no additional costs, no separate quirky gateways or anything, being able to now have one single volume logically presented to two different sites in real time continuously for high availability. >> So what's the customer impact? >> The customer impact is continuous operation at economics that are comparable to what single site solutions have typically looked like. And that's just gonna be huge, we see this as possibly bringing multi site disaster tolerance and active active clustering to people that have never been able to afford it or didn't think they could afford it previously. That really brings us to the third part of this. The last piece is that, when you take an architecture such as Infinidat with Infinibox, that has been able to demonstrate seven nines of availability, and now you can couple that across at distance in synchronous distances to two data centers or two completely different sites, we are now able to offer a 100% uptime guarantee. Something that statistically hasn't really been particularly practical in the past, for a vendor to talk about, but we're now able to do it because of the technology that this architecture affords our customers. >> So guarantee as in, when I read the fine print, what does it say? >> Obviously we'll give the opportunity for our customers to read the fine print. But basically it's saying we're gonna stand behind this product relative to its ability to deliver for them, and obviously this is something customers we think are gonna be very, very excited about. >> Ken, thinks so much for coming on the CUBE, appreciate it. >> Pleasure's mine, Dave. As always. >> Great to see you. Okay, thank you for watching, keep it right there. We'll be right back, right after this short break. (calming music) Okay we're back for the wrap up with Brian Carmody. Brian, let's geek out a little bit. You guys are technologists, let's start with the software tech that we heard about today. What are the takeaways? >> Sure, so there's a huge amount of content in here, and software is most of it, so we have, first is R5. This is the latest software release for Infinibox. It improves performance, it improves availability with active active, it introduces non disruptive data mobility which is a game changer for customers for manageability and agility. Also as part of that, we have the availability of Infiniverse, which is our cloud based analytics and monitoring platform for Infinidat products, but it's also the next generation control plane that we're building. And when we talk about our roadmap, it's gonna grow into a lot more than it is today, so it's a very strategic product for us. But yeah, that's the net net on software. >> Okay, so but the software has to run on some underlying hardware, so what are the innovations there? >> Yeah, so I'm not sure if I'd call 'em innovations, I mean in our model, hardware is boring and commoditized and really all the important stuff happens in software. But we have listened, customers have asked us for it, we are delivering, 16 gigabit fiber channel is a standard option, and we're also giving a option for a 32 gig fiber channel, and a 25 gig ethernet, 25 gig ethernet, which is again, things that customers asking for 'em, and we've delivered, and also while we're on the topic of protocols and stuff like that, we're also demonstrating our NVMe over fabrics implementation, which is deployed with select customers right now, it is the world's fastest NVMe over fabrics implementation, it is a round trip latency of 52 microseconds which is half the time, roundtrip for us, is half the time that it takes a NAND Flash cell to recall its data, forgetting about the software stack on the round trip, that's gonna be available in the future for all of our customers, general availability via a software only update. >> That's incredible, all right, so to get out what that means for the road map. >> Oh sure, so basically with our road map, is we're laying out a very ambitious vision for the next 18 months of how to give customers ultimately what they are screaming for which is help us evolve our on premises storage from old school storage arrays and turn them into elastic data center scale clouds in my own data centers, and then come up and give us an easy, seamless way to integrate that into our public cloud and our off premises technologies, and that's where we're gonna be. Starting today, and taking us out the next 18 months. >> Well we covered a lot of ground today. Pretty remarkable, congratulations on the announcements. We covered all the abilities, even performance ability. We'll throw that one in there. So thank you for that, final word? >> The final word is probably just a message to our customers to say thank you, and for trusting us with your data. We take that covenant very seriously. And we hope that you with all of this work that we've done, that you feel we're delivering on our promise of value, to help them enable competitive advantage and do it at multi petabyte scale. >> Great, all right thank you Brian. And thank you, now it's your turn. Hop into the crowd chat, we've got some questions for you, you can ask questions of the experts that are on the call. Thanks everybody for watching. This is Dave Vallante signing out from the CUBE.
SUMMARY :
Brian, it's good to see you again. Good to see you too, Dave. If you had to summarize, Brian, the last twelve months all of the zeroes properly, but it looks like Some mind boggling numbers, so let me ask you a question. But in the past year, virtually all of our growth that would be an example, using cloud native from the team spent a day with another partner, And the impact is saving lives, that's awesome. And the ability to execute access, is, Congratulations on that, and I know the peer insight, by the caliber of people that I get to work with every day. We're really, really happy about the vision, so you have this Infinidat The control plane is the ability to manage all of this, you know VMware control plane for instance, And probably the biggest problem that this solves I think you just answered my second question, And the larger the customer is, the more filer Good to see you Doc. in reverse order, let's start with manageability. happy to do that, you know Dave, But the cloud based system gives you guys got a data lake in the backend. Tracking the growth of their storage environment. I mean people in the old days have done that in the not so distant future, and then it sort of is that feedback? about the impact on their costs. All right let's pivot to agility. if you will, if you didn't have to worry about the hardware, you manage your data, provide the customer with the Infinibox that they need for the period they go over, if they continue the flexibility there and the agility. So if you experience downtime that's caused But it sounds like the fine print is just what you It's pretty Free, like a puppy? And the minimum is three years, if you prefer So I could do on the floor for six months to a year So you guys are all about petabyte scale. Perhaps in the finance industry, you know we're greater agility, the ability to provide that capacity All right Doc, thank you very much. from the customer, and we'll be right back. Michael Gray is here, he's the chief technology officer But really in the past four to five years as to when you brought in Infinidat, started the standardization, we did it for operational You know, and a little bit the way we look at and the different flexibility on the financial side, We're gonna talk performance with Craig Hebbert that come into the box, we ship intelligence. that you can give equivalent or better performance like 13 seconds, the maximum is 28, we hold things There's no reason that you couldn't. A lot of customers say to us, why aren't you using So you have some hard news today. in the United States, when the first box was released for the hot indexes, another mid tier array and one rack, the hot indexes are handled with Infinidat, Ken, good to see you again. especially in the context of storage. the ability to have the exact same volume now How is this specifically different? for the first time here, and we're gonna be able to now it's the software behind it. And it's all about the software, this is an extension do it because of the technology that this the opportunity for our customers to read the fine print. As always. the software tech that we heard about today. This is the latest software release for Infinibox. and really all the important stuff happens in software. That's incredible, all right, so to get out for the next 18 months of how to give customers So thank you for that, final word? And we hope that you with all of this work of the experts that are on the call.
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John Morello, Twistlock & Nanda Kumar, Verizon Global Technology Services | KubeCon 2018
>> It's been great. >> Robert Herjavec. >> I mean, you guys are excited where you are, no? >> Dancing with the Stars, of course. >> His CUBE alumni. (techno music) Live from Seattle, Washington, it's theCUBE covering KubeCon and CloudNativeCon North America 2018 brought to you by Red Hat, the Cloud Native Computing Foundation, and its ecosystem partners. (crowd talking) >> And welcome back to our live coverage here in Seattle for KubeCon and CloudNativeCon 2018. I'm John Furrier, Stu Miniman, here for three days of wall to wall coverage, 8,000 people up from 4,000 last year. Growing Kubernetes and the Cloud Native ecosystem around KubeCon. Next two guests, John Morello, CTO of Twistlock, hot start-up to the news. And Nanda Kumar, who's a Fellow Systems engineer at Verizon's Global Technology Service. Guys, welcome to theCUBE. >> Thank you. Thanks for having us. >> Congratulations on your news and Kelsey wearing your shirt on theCUBE earlier. (they laugh) >> Thanks for having us. >> So take a minute to explain what you guys do, your story, you guys got to lot of hot things happening. Take a minute to talk about the company's value-- >> Yeah, sure, so we've been around for about four years now or going on four years. We're kind of the first company in this space that's really focused on cloud native cybersecurity. So, the idea is not just to take the existing capabilities that you've had on traditional systems and kind of retrofit them onto this new platform. But really to leverage the way that the cloud native space works, to be able to do security in a different and hopefully a more effective way. Cloud native has this notion of immutability and being able to take the same artifact from development to staging to production. And that enables us to do things in a security fashion that you really haven't been able to do in the past. Like actually be able to enforce security controls at the very beginning of the life cycle of the app. To be able to ensure consistency in your compliance posture all the way through production. And then as we learn things at runtime, to be able to signal that knowledge back to the developer, so they can actually improve the security application in the beginning. We basically have a platform that gives you those capabilities, vulnerability management, compliance, runtime defense, and firewalling across VMs, containers, and serverless across any clouds you have. We're not specific to any one cloud provider-- >> Is like telemetry coming back to the developer in real time? >> Yeah, basically as an example, when you have an application that's deployed, in the old world you as the developer would give the app to an operator, they would deploy it, and maybe weeks later, somebody would scan it, and they'd say you've got these vulnerabilities and then they have to go back and tell somebody to go and fix them. There's a lot of time where you're exposed, there's a lot of cost with that operation. The way that we're able to do it for the vulnerability case is as the developer builds the application, every build they do, Twistlock can scan that and see the vulnerabilities and actually enforce that as a quality gate and say if you've got critical vulnerabilities, you have to fix 'em before you progress. And then as you take that application and move that into test and staging and production, we create this dynamic runtime model that describes basically an implicit allow list of what's normal behaviors. So you don't have to tell us that my web server normally runs in Gen X and listens on port 80, we learn that automatically. We create this reference model where you can understand what's normal and then we automatically prevent anomalies. So unlike that traditional world of security where you had to have a whole bunch of manual rules that try to blacklist every thing that was bad, (John Furrier laughs) we just say, we learn what's good and only allow that. >> It's predictive and prescriptive in one. >> Yeah, exactly. >> What's the role here with Kubernetes, how do you fit into the Kubernetes standardization, momentum? >> For us, we've kind of pre-dated the rise of Kubernetes in some ways, and really supported Kubernetes from the very beginning when the project became popular. Our platform is designed to work as a native cloud native app itself, so when you deploy Twistlock, you run the Twistlock console, our management service and API controller. All that's run just as a cloud native app. You deploy as a replication controller. When you deploy Twistlock defender, our agent effective error, containerized agents to all the nodes where you're writing compute jobs, you run that as a Damon set. So for us, not only do we protect the platform, but we just are a part of the platform. There's nothing abnormal that you have to do. You deploy it and manage it like you would any other Kubernetes application. >> All right, Nanda, let's pull you into the conversation here. >> Sure. Verizon, obviously most people know, explain what your group does, how cloud native fits into what you're doing. >> I'm part of the Global Technology Services organization. Verizon, as you probably know, is a mixed bag of different types of businesses brought together, wireless being the most prominent one that most of you know about it. But we also have other solutions, like our file solutions. And recently with our acquisition of Yahoo, which is gold, and so forth. Verizon is actually on a major transformation journey. Our transformation journey spans around a five year program. We are in year number three of this transformation and cloud native and cloud technology is a very foundational aspect for us as part of this transformation. I was just chatting with John earlier. Opportunity like this doesn't come that often because we are in a perfect intersection of where automation and Verizon is doing a cloud migration and then you have these cloud native technologies that have been made available. Where it's Kubernetes, container, and so forth. So that mesh of the opportunity to migrate. And as you migrate, you're taking advantage of these technologies, and modernizing your application stack is a big win. >> Okay, can you connect for us the intersection of what you were just talking about and 5G, which is you know, really going to be a huge impact on everything happening in telecommunications. >> Yeah, the whole idea about 5G for us is it's not just the next generation of technology. It's all about the human element ability of it. Basically it means we want to make sure that the technology is used to solve real human problems and the technology is capable of doing that. Be it whether it's a life science or be it in transportation and so forth. We really want to make sure that the technology is being used to solve real human problems and to enable the consumption of this technology. We won't take advantage of cloud native services to support it. >> Help boil it down for us because, just in general, you say even domestically, I think it's like 40% of the U.S. population doesn't have access to broadband. Those of us at the conference here understand that wireless isn't always reliable. 5G silver bullet, everybody's going to have infinite bandwidth everywhere, right? >> Absolutely. (Stu laughs) And that's the valued proposition of the technology that it brings to the table. I know the spread of the technology is going to vary depending upon the commercialization of the product, the solution, and so forth. But the reality is in the new world that we live in, it is not just one piece of technology that's going to make it. It's going to be a mesh of the new technologies like 5G with a combination of WiFi and so forth. All of this coming together. It all comes down to fundamentally what are the use cases or what type of solutions are you going to go after and how it's going to make sense. >> How has cloud native in this transformation changed how you guys make investments? Obviously, the security equation's paramount. Central to the that, lot of data. How is the investments and how you guys are building out changed? Obviously you're looking at re-imagining operations, security, et cetera et cetera. How's that going to shape for you guys-- >> One of the things that Nanda and I were talking about earlier that not because of cloud native but it's enabled by cloud native. I think you look at almost all organizations today, and to reuse that phrase that Andreessen quoted about softwaring the world. It really is a true thing. Unlike in the past where IT had been this cost center that most organizations sought to strangle out and reduce as much as possible, I think most, at least modern companies that will be successful in the future, realize that that's part of their competitive advantage. It's not just about providing an app because your competitor has an app, it's about providing a better experience so that you're driving more revenue, having a better relationship, a longer term deeper relationship with that customer. Like we were talking about, in his case, if they build kind of a minimal application or minimal experience for their customers, their customers may choose to go to AT&T or whomever else if they can feel like hey, it's easier for me to work with them. I get better data, I can use my systems more easily. If you have that inflection point where people are having to really invest in building better software, better industry specific software, you need those tools of mass innovation to do that. And that's what cloud native really is. It's about being able to take and innovate and iterate on those innovations much more rapidly than you've been able to do in the past. And so it's really this confluence of those two trends that make this space as big as it is. That's why we have so many people here at KubeCon. >> Oh, you go faster too. The investment in apps, your applications, faster. And your talking about your security solution replaces the old way of hey, is there a problem, we'll patch it. >> It also has to get away from that approach where people took in the past where security was always this friction. It was this impediment, you know, you wanted to deploy something and you had to go through the security review and create all this rules and it was a hassle and slowed things down. If that's your approach to security, you're going to be at a fundamental conflict to this new approach. >> I think you'll be out of business personally, I think that ship has sailed, that's dead. We see the breaches every day, you see on all the dark webs who've been harvesting all that. IoT though is a different kind of animal. How are you guys looking at the IoT equation because that's a good use case for cloud? You can push now compute to the edge, you don't have to move data around. Certainly you guys are in the telecom business, you know what that means, so latency matters. How are you looking at the edge, IoT, and where does security fit into that? >> In terms of IoT, I think as you mentioned, there are going to be use cases where IoT's going to be very critical. There are two paradigms to the concept of the mobile edge compute. One is for the IoT use cases, the other could be even for like AR/VR is a good example. You want the compute to be so fast where you want responses immediately based on the location you are and so forth. So that's a very important foundation that we're working on and making that a reality for our organization to come use it. And of course any solution that we provide, security needs to be baked into it, because that's going to be foundation for how to-- >> Back to your 5G point, that's great back haul too for those devices. That one at least. If they want to send data back or interface with the edge, and power and compute, you need power and connectivity. >> Yep, exactly, very true. >> What's next, I guess? If you look forward, where's this journey going? How does this partnership help solve things? >> I think the key to any successful transformation is you got to take into consideration your current landscape. You certainly can have a broad vision of where the future is and so forth, but if you can't build the bridge between where we are and where we need to go, that's going to be a very challenging space so when you look at the cloud native technologies, we look at making it operational efficiency for us. In terms of how do we do our operations, like the earlier question we talked about, what is changing for us? Our operation's getting better. Our security portion is getting better because we're now shifting more of this to left. Which means as the workloads are being built and so forth. We're taking into consideration how it's going to run, where it's going to run and so forth. So that's going to create the savings and operational efficiency, which then allows us to take that and transform it into how do we focus on more modern technologies and modern solutions and so forth. >> Customer satisfaction. >> And customer satisfaction. >> Those are the top line business for every new model. >> So I got to ask, how is it going with Twistlock? Where's their role in your transformation? It's on the security side? >> Mm-hmm. >> Where do they play into your mix? >> So when we rolled out our solution for our Kubernetes platform, we certainly want to make sure that, to John's earlier point, where we can shift left and really look at security wholistically. And the only way you could do that is you need to capture the essence or integrate security as the project's being built. Because today we do have a security portion, but it's kind of where you have it during the development phase or during operations or doing it on time. You're not able to stitch it together. But with container and Kubernetes, you now have the advantage of really knowing what is end to end. And that is where our partnership with Twistlock has to be able to oversee that and provide that insight on what is running, where it's running, what levels exist, and how do we fix it. >> It kind of makes sense too. We've talked for years, the perimeter is dead. You guys are addressing security upfront at the application level where it's coding. This is working out for you guys well? >> Yep, and that's been a big shift in fact for why they've been successful with this transformation. Because we know have inside steward and everybody in the organization has a line off-site to what's going on, where things are running and so forth. It's been a great partnership. >> John, talk about this dynamic 'cause this is really kind of compelling because we've heard, "Oh, yeah, we're throwing everything "against the wall in security." And everyone always says, "Hey, the perimeter is dead "and you got to start with security in mind from day one." Well, I mean, what is day one? The minute you start coding, right? >> I get your overall point about the perimeter being dead. I would actually rephrase it a bit and say, "The perimeter being dissolved." And I think that's really a more probably accurate way to look at it. What used to be this very tightly defined like, we deploy things in this network or even VPC and it's got this control around it. Whereas a lot of customers today we see choosing an intentional multi-cloud strategy. They want to preserve the ability to have some leverage, not just with Amazon, but with Azure, or with Google, or whomever it may be on-premises. And when you have that model where you've got infrastructure and multiple regions, multiple different providers, you no longer have that very clean separation between what's yours and what's kind of out on the outside. And so one of the things that we really think is important is to be able to bring the perimeter to the application. So the way that we look at protecting the application is around the app itself, regardless of what the underlying compute platform is, the cloud, the region, it's really about protecting the app. You learn how those different microservices normally communicate with each other. You only allow that normal good communication unless you can really constrain a blast radius if you do have some kind of compromise in the future. And the minute you really try to mitigate that compromise is to again find those vulnerabilities as you develop the app, and prevent them in development before they ever get out to production. >> And that's a super smart approach, I love that. I think it's a winner, congratulations. Final question, what's the prediction for multi-cloud in 2019? Since you brought it up, multi-cloud seems to be the hot thing. What's your prediction 2019? It becomes a conversation? It becomes practice? >> I would say at this point, it already is practice in most organizations. And I would say that in 2019, you'll see that become something that's accepted not just as an option but as really the preferred, the better operational model. So you're able to choose technology platforms and operational approaches that are designed to work in a model in which you have multiple providers. Because you have a dependency layer that you can take now with Kubernetes and containers that's universal across those. Theoretically, you could have always taken a VM you put in ager and moved it to AWS, but it was really difficult and painful and hard to do that. If you do that well with Kubernetes, it's really pretty straightforward to deploy an application across multiple providers or multiple regions of the same provider even. And I think you'll see that become a more real thing in 2019 because it gives you as a company, or you as a customer, more leverage to be able to choose the services and negotiate the rates that you want with your provider. >> And if you move security to the app level like you guys are doing, you take away all that extra work around how to send policy and make it dynamic. >> Exactly. Our customers may have one Twistlock environment that manages things in Azure and AWS and GCP and on-premises and that's fine because we care about protecting the app not the interlying infrastructure. >> You agree? >> Absolutely, I think that's going to be the case even from our perspective. You're always going to look for where is the best place around these workloads and in a cost-effective way and secure manner. And as long as you're a single-controlled plane that you can manage it, I think the multi-cloud is going to be the ideal-- >> Make it easier to operate, standard language for developers, lock in security at the front end. >> That's right. >> Good stuff. Guys thanks for coming out. >> Sure. >> Appreciate the insight. Smart commentary here on security, cloud native, Kubernetes, I'll break it down here on theCUBE. I'm John Furrier, Stu Miniman, stay with us. More day one coverage of three days of live coverage here in Seattle for KubeCon and CloudNativeCon. We'll be right back. (upbeat music)
SUMMARY :
America 2018 brought to you Growing Kubernetes and the Cloud Native Thanks for having us. and Kelsey wearing your what you guys do, your story, So, the idea is not just to give the app to an operator, It's predictive and that you have to do. into the conversation here. explain what your group So that mesh of the and 5G, which is you know, make sure that the technology of the U.S. population doesn't that it brings to the table. How's that going to shape for you guys-- Unlike in the past where IT the old way of hey, is there It was this impediment, you You can push now compute to the edge, be so fast where you want and power and compute, you So that's going to create the savings Those are the top line And the only way you could do This is working out for you guys well? in the organization has a line "and you got to start with And the minute you really try to be the hot thing. and negotiate the rates that you want to the app level like you guys about protecting the app not that's going to be the case Make it easier to Appreciate the insight.
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Mandy Dhaliwal, Dell Boomi | Dell Boomi World 2018
>> Live, from Las Vegas, it's theCUBE, covering Boomi World 2018. Brought to you by Dell Boomi. >> Welcome back to theCUBE, we are live at Boomi World 2018 at the Encore Las Vegas. I am Lisa Martin with my co-host John Furrier, and we're excited to welcome the CMO, the new CMO of Dell Boomi, Mandy Dhaliwal. Mandy, welcome to theCUBE. >> Thank you Lisa, it's great to be here. >> And thanks for having us here. >> Oh my gosh. >> Second annual Boomi World >> Yes >> Doubled in size from last year, moved it from San Francisco to Las Vegas. This morning's keynote was action-packed, standing room only, and some of the stats that really struck out at me: five new customers are being added to Dell Boomi everyday, over 7500 customers to date, your Dell Boomi community is over 64,000 strong, there's a lot of momentum. Talk to us about, you're new, been seven weeks, what are some of the things that excited you about coming to lead marketing for Dell Boomi? >> Oh my gosh, hard to pinpoint one thing. So many wonderful things about this company. Market leading technology, Gartner Magic Quadrant leader five years in a row, right? Just fantastic reputation in the technology landscape. Everybody has very positive things to say about Boomi. The company culture, right? Companies like this don't come around everyday. It's fantastic, everybody is very collaborative, we have a winning culture, we put customers first. We don't just talk to the talk, we walk the walk, and it's fantastic to be a part of it. Outstanding sales team, outstanding leadership team, I could go on. >> Michael Dell said 80%, sales are booming at Boomi. But, as far as a marketer, or CMO, you have a challenge. You have a successful company that was acquired by Dell eight years ago, incubated, and is part of the puzzle pieces of the Micheal Dell strategy. You have all of Dell Technologies' portfolio, but Boomi seems to be one of the key ingredients. You got VMware, everyone knows what's going on there, Pivotal, and now Dell Boomi, born in the cloud. So you got product market fit, check. >> Absolutely, yes. >> Now you got to get the word out, you got to drive value, be part of that flagship trio that's Dell Technologies. >> Right, right. >> That's a big task, how are you going to attack that? What's your plan, what's the vision? >> First and foremost, it's awareness, right? We've got to get the word out. We've got so many wonderful customer stories, that we just need to share with the world. Our own company, amongst Dell Technologies, day one, Dell EMC merger, sales force was integrated, day one. And guess who did that, what technology was behind the scenes? We drink our own champagne. >> That's impressive considering I can't even imagine the sheer number of sales force instances that came together in a single day >> Absolutely, customer service. We're our own best proof point. Dell Technologies is our largest enterprise case study. Customer service, across RSA, Secureworks, and Dell Boomi, one point of contact, one phone call. We get notes and if there's an issue with any one of our customers, we're able to pass through that customer request directly to the company that needs to be dealing with the customer. We don't make the customer hang up and call another number. >> So cloud scale certainly gives you an advantage, we heard that. Product is strong, data now is becoming much more instrumental across horizontal data sets. So it's not just the silo data and do some integration, you got cloud native, you got VMware and the enterprise, you've got Pivotal, Kubernetes, Cloud Foundry, cloud native stuff. How are you guys going to take that data explosion and make it trustable? Is that part of the plan, is that going to be a key part of that? >> Trustable in terms in privacy and data governance? >> Just leveraging the data, being data driven. You mention integrating sales, that's a tough job that has to be done, check. But now how do you get value out of the app and the workloads that run with that data? >> Well it's a complex ecosystem that we're a part of, right? And that's Boomi's job, we radically simplify that whole ecosystem, so the value is starting to show. We're about to unleash next week a Forrester TEI study. So we took a conglomerate with five of our top enterprise customers and built this 300 billion dollar business as a scenario, and started to look at the value that Boomi was able to derive in terms of cost reduction, in terms of savings on infrastructure costs, in terms of innovation potential, as far as speeding up their routes to market, in the ROI, which came back conservative from an innovation potential perspective, because you really can't quantify what you don't know, 300% was the number in terms of the ROI that we're able to deliver as a Boomi-empowered business. >> Which is huge, there were, besides that, a number of other really eye-popping quantitative stats, business outcomes, that that Forrester Total Economic Impact study covered, one of them being, incremental revenue is the biggest benefit that Dell Boomi customers get, 3.4 million of incremental revenue. Here's some other stats that I saw here that I thought were really transformative are, cutting development times by 70%, freeing up IT resources, being able to reallocate them, helping, ultimately, accelerate the pace of innovation, which we know is critical to transforming and continuing to use data, and to John's point, establish that trust, not just with customers and partners, but also internally. >> Absolutely. Every company's a software company, right? We've been hearing that now for years. We practice it, we live it every day, we're empowering these brands to go out and do what they do best and re-imagine their businesses from their customers' perspectives. It's incredibly powerful, it's exciting. >> And you, sorry John, I was going to say you've got, speaking of customers, over 92% of the breakout sessions here have customers and partners, and I know as a marketer how challenging it is to get. And you said about 68 customers here speaking on your behalf. >> Absolutely. >> That's huge. >> Our community is tremendous. We truly partner with our customers, and it shows. You heard Chris Port on stage, recognizing customers for innovation in various categories. We take our customers and partner with them for them to be successful. The company culture extends beyond the employees, and it's been the secret to our success. We're able to help them unlock the value of their businesses. It starts with the data and the applications, but at the end of the day, we're an enterprise transformation company. And you're going to start to see a lot more of that in the coming months, as far as messaging, and the value that we deliver as a platform. >> I want to give you thoughts, Mandy, on a couple things. One is the technology partner program, and the ecosystem, you mentioned that, but also you're starting to see the messaging change around Boomi, Dell Boomi. Integration, certainly we know how hard it is, as a glue layer, to put stuff together, but you guys are talking about connecting businesses. So you're now moving up the value proposition, the more holistic kind of perspective. By design, is there a rationale for it? Can you explain why this is happening, what's the evolution? >> The market is taking us there, right? The customer need is where we're focused. Digital transformation, right now, today, the stats that we have, only 26% of digital transformations succeed. We've got an awful lot of customers saying, "Hey, we got to get this figured out." It's on the C-suite agenda, it's on the boardroom agenda. It has to succeed, it's innovate or die. There's stats out there in terms of how many of the Fortune 500 are going to be around 10 years from now, five years from now, right? Boomi is that company that will solve those problems. Michael said it this morning. >> And speed's important too, they got to get there faster. >> Absolutely, absolutely. >> And that's not what they're used to. (chuckles) >> We have a very simple UI, very plug-and-play, drag-and-drop platform that helps our customers go deliver. Not to mention the power of the analytics and the AI that we've got behind us. We've got the pattern recognition down. >> Talking about the partner program, I'll say (mumbles) some of the announcements. Yesterday was a partner day. What happened yesterday, what's going on today, what's the vibe of the show, ecosystem, partner program, what are the new things? >> You know, bottom line for the partners, we're here to help them extend their businesses. There's tremendous momentum in the market as far as, we're pulling through demand on the integration scenarios. You know, we've got Deloitte and TCS, Accenture, some of our top sponsors here, our sponsorships are sold out, right? Our partners are here in this ecosystem. Dell Technologies, right behind us. It's a tremendous show of force, it's fantastic. And it just shows you the market potential and the need out there. Customers are clamoring for these types of solutions. >> As the CMO, I want to get your take on some of the messaging breakdown. One of them that came out today, left bold messaging is, not only, as you mentioned a minute ago, Dell Boomi is the transformation partner, but also that, "Hey we're re-imagining the 'i' in iPass." iPass is a competitive, well-established market. You guys are using your own, upwards of 30 terabytes of anonymous metadata to make the Boomi unified platform smarter, more responsive. As you look to help that 76% of customers who are failing in their digital transformations, how is the "re-imagined" 'i' in iPass going to be a facilitator of that? >> It's putting the user at the center of the experience. Steve Wood, our Chief Product Officer, is going to be on stage tomorrow, doing a demo of this re-imagined user experience. It's driven by the data that we've got, It's driven by the patterns that we've been able to look at as far as business processes and integrations, and be able to provide a user experience where the customer's at the center, I go with a problem, not a list of technologies that I need to connect. Mandy wants to build EDI for a couple of trading partners, right? I don't need to tell Boomi that, I need to tell them, "I need this outcome, "and I need data to be transferred from here to here," and at the end of the day, I, from my cell phone, want to be able to figure out what's going on as far as my supply chain. I want to know where that boat is, coming for Black Friday. Is my inventory hitting the port when it needs to? I should be able to see that from my phone. That's what we're doing, we're giving the power back to the users, and enabling them to go power their businesses. >> As a new person to Dell, we've known each other, at the last (mumbles) you were at a born in the cloud, Amazon sets the agenda for a lot of the cloud computing market, you guys are cloud native as a startup, really kind of nailed that stats formula with Boomi. Dell is not restrictive in the sense, but it's got a lot of muscle behind you. Boomi seems to be standing on its own and flying out, like VMware, while it's still 100% owned by Dell. Those trends are big, that's a big wave that you're on. How are you thinking about it as you look at your assignment as the CMO, how are you going to ride that wave, are you going to hang 10 early, are you going to build it out slowly? What's going on? >> Oh, we're going. We're going for it. We're going to go ride that wave, it's here. If anything, we've got to work better with our Dell Technologies partners, right? We're getting in deeper from a go-to-market standpoint, with a lot of the enterprise reps already in the ecosystem. We're looking at driving customer value. As Michael said, there's always a need for Boomi. We haven't found a single opportunity yet that Boomi isn't needed. >> So you're on a growth curve? >> We're absolutely on a growth curve. It's just, we can't get there fast enough. We're hiring like crazy, we're, you know, we're just doing it. >> What kind of jobs you guys looking for, what's the hiring, what are your needs? Take a minute to share. >> Technical talent is always priority number one for a company like ours. On the go-to-market side as well, we need sales people, you know I've got marketing recs out already, check our website. There's lots of opportunity from a VD standpoint partner as well, so tremendous opportunity on the go-to-market side as well as on the R&D side. >> Looks like Boomi is going to be one of those flagships for Dell Technologies. >> I certainly hope so, that's my vision. >> I mean, you've got good company. VMware didn't skip a beat, Pivotal's growing like a weed, Dell Boomi's exploding in a big way, you guys are doing great, congratulations. >> Thank you, thank you. >> And another thing, before we wrap up here, that is impressive, all those companies, those Dell companies that John just mentioned, including Dell Boomi as a business unit, all of them have women at the executive level. There are six CMOs, including yourself, female CMOs in that position, and that's something that theCUBE has always long been a supporter of women in technology, and I always admire that. It's great, congratulations on your appointment. It's great seeing a strong female leader in a role. And your energy is contagious, so. It's a good thing that they got you on that growth trajectory, 'cause I can feel it. >> It's happening, it's going to be amazing. And thank you for being a part of this journey with us. >> Thanks so much, Mandy, for having us, we appreciate your time, and have a great time at the rest of the event, we'll see you next year. >> Thank you, thank you. >> For John Furrier, I'm Lisa Martin. You're watching theCUBE live from Boomi World 2018, John and I will be right back with our next guest. (digital music)
SUMMARY :
Brought to you by Dell Boomi. Welcome back to theCUBE, we are live Talk to us about, you're new, been seven weeks, and it's fantastic to be a part of it. of the puzzle pieces of the Micheal Dell strategy. Now you got to get the word out, you got to drive value, We've got to get the word out. to be dealing with the customer. is that going to be a key part of that? and the workloads that run with that data? and started to look at the value that Boomi is the biggest benefit that Dell Boomi customers get, We've been hearing that now for years. of the breakout sessions here have customers and it's been the secret to our success. and the ecosystem, you mentioned that, of the Fortune 500 are going to be around And that's not what they're used to. and the AI that we've got behind us. I'll say (mumbles) some of the announcements. and the need out there. As the CMO, I want to get your take on not a list of technologies that I need to connect. of the cloud computing market, you guys are We're going to go ride that wave, it's here. We're hiring like crazy, we're, you know, What kind of jobs you guys looking for, On the go-to-market side as well, Looks like Boomi is going to be one you guys are doing great, congratulations. It's a good thing that they got you It's happening, it's going to be amazing. at the rest of the event, we'll see you next year. John and I will be right back with our next guest.
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Chris Port, Dell Boomi | Dell Boomi World 2018
>> Live from Las Vegas, it's theCUBE. Covering Boomi World 2018. Brought to you by Dell Boomi. >> Welcome back to theCUBE's continuing coverage of the 2nd Annual Boomi World 2018 from Las Vegas. I am Lisa Martin with John Ferrier, and we're welcoming to theCUBE, for the first time, the chief operating officer and chief customer officer, Chris Port. Chris, thanks so much for joining us on the program today. >> Thank you for having me. >> So, 2nd Annual Boomi World. Over 1,000 people here. The keynote was streaming, in what, 17 countries this morning. Big impact, 7,500 customers. You also said, Dell Boomi, we're adding five new customers every day. >> Yes. >> You have this opportunity to get your customers together with Crass, and Analysts, and your Partner Ecosystem. Talk to us about some of the strong messages that have come out from Dell Boomi in the last couple of days about your technology partner program, how you're re-defining iPaaS. >> Yes. Yeah, I think it's about the leadership that we've talked about effectively since there was a Gartner Magic Quadrant from our space, we've been in the leader of quadrants. So, incredibly excited about that, but the goal is how do we become a leader for the next 10, 20, 30 years. And, I think this week is not just the start, it's a continuation of that. So, we talked about the new technology partner program, which, to me, is just the continued evolution. We've always had a partner program, but it's just continuing on that journey and really starting to explore ways for partners to now start to build solutions on top of Boomi that they can then take to market that we support. Obviously, leveraging Boomi's technology, but then, building on our platform. I think we're talking about exploring and expanding our GSI and SI capabilities. So that force multiplier that Chris talked about. We have a great group of Boomi team members, but we know that those SIs and GSIs provide that force multiplier. We've also launched new services around enterprise innovation and enterprise architecture. We listen, this is 100% customer-driven. Customers talk to us. They love professional services from us, but they love to see it in a much more predictable, provided deliverables, in a subscription model, so we launched that this week. And then Steve Wood's going to talk tomorrow about a multitude of things from a product perspective that we feel are really kind of, this is where the iPaaS 2.0, as Chris called it, tomorrow is the start of that, and I think you guys will see that journey. >> There's a lot of challenges in this marketplace with cloud-native and on-premise legacy applications. They have great value as they get modernized in cloud. You guys are born in the cloud. Everything that Boomi has done since the start-up days has been cloud-native. So, that's an interesting perspective. That's going to be helpful as you guys take the customers to the next level. But, this connected business market that's developing is complicated. You got smart contracts around the corner with Blockchain. You've got integrating multiple developer environments, multiple toolchains. Just on and on. A lot of complexity. And, what team leaders want is less complexity. So, they don't want more complexity to solve more complexity. So, this is the struggle. How do you guys talk to customers who come to you and say, look, I've got complexity and I want to simplify but I still want to scale. I want to do these things. I want to be prepared for Blockchain. I want to be prepared for the next level of business. >> Yeah, I mean, I would say a couple things. I think, first off, we're agnostic in terms of on-prem versus cloud from an application perspective. Our predominant use case is a SaaS-based application that's in the cloud and an on-premise application. So, I think 7,500 customers, the 10 billion minutes of experience we talked about, that experience spans both on-prem and cloud. So, I think we have a really unique opportunity to see and live in both universes. The architecture is 100% cloud-native which gives us fundamental advantages. Now, in terms of what you talk about, in terms of the simplification. That's what everybody's striving for. They want to reduce the tools sets. And, again, I think that's the power of the platform. Steve Wood talks about it, drop the mic, we're the best at integration, low-code, high productivity. It's where we were born. It's what we built the back of the company on, but that said, over the last five to seven years, we've built a true platform around that core capability to now encompass master data management with Hub, API with MIDI, EDI with Exchange, and ultimately Flow that kind of brings everything together from that workflow low-code app piece. >> So, foundationally... Congratulations by the way. It's a good job. But, that's just the foundation. >> Absolutely. >> You guys talk about the keynote today. Michael Dell kind of hit it hard with the scale and the data tsunami with AI. >> Yes. >> As IoT is right around the corner or here with edge, whole new processes are developing. That not necessarily are predictable. Sometimes architecture might change over night. This is kind of the next Boomi way that we're seeing you guys set up for. How are you guys building that out? What are the key business model components? You mentioned the community that you have now, an ecosystem that's best developed and growing. How are you guys looking at configuring the business to build on the foundation and not skip a beat? >> Yeah, I mean, I think when you start talking about kind of the tsunami of data, as you put it, or that Michael put it this morning. When you think about Boomi, and how lightweight the out-of-market texture is, it creates this really incredibly fast way to create that data fabric. The data fabric, ultimately, is what will drive AI. It's being able to aggregate and see that, and then ultimately, put it in the AI engines. As we call it the fuel, or Michael or someone, coined it this morning the fuel. And, I think our architecture, and again, this is where being cloud-native, that you talked about, this is our profound differentiation. This is why we have the advantage in that space. It's up to us to take advantage of it, but I think, first off, it's that lightweight architecture that will allow us to really work within customers to create that data fabric that then drives AI, drives it into their organizations. We just heard from the panel that Mandy was on, and Blue/Green, and the chief security officer, chief privacy officer from Dell. And, again, everybody is talking about AI and howling about data and data privacy, but Boomi's in a unique place to kind of create that data fabric. I think the second one is being able to deploy AI into our own product and into our own community. And, in talking about staying ahead of the curve, that's paramount, that's our fundamental. In my opinion, that's the fundamental differentiator. It's the moat that we have today because we are single instance multi-tenants. So, people will talk about the number of customers they have, but all of ours live on one instance of Boomi. So, that 30 terabytes of anonymous metadata, that's all on one instance. So, we see that it's our opportunity, and you see it with suggest and assure and some of the things we pioneered in AI. It's our opportunity to take advantage of that with the future of things and Steve Wood will start talking about that tomorrow. I'm excited of how we deploy AI in Arctic community and our support in a much more proactive way help our customers solve problems and opportunities that they have every day. >> Michael Dell has talked numerous times on theCUBE, and even again today, and in the keynote that companies need to express their competitive differentiation with their data. Enterprises that has mostly been the sweet spot for Dell Boomi. Large organizations not born on the cloud, many of them, have a huge advantage of having a ton of data. You guys are a great example of how you are also using almost 30 terabytes of anonymous metadata, to tune... And that's too soft of a word. To really empower the platform. So, you're an example of, with the kind of transforming, using what you're saying is what companies need to differentiate. When you're in customer conversations, as the chief customer officer, how often does sort of that Boomi on Boomi transformation story come up and help customers get even more trust in the brand? >> That's a great question. I think it comes up more and more, and I would say it's Boomi on Boomi, but it's Boomi on Dell technologies as well. Because Michael talked about it, Dell went on this acquisition bench, and if you go look at it, it started roughly nine, 10 years ago. And, Boomi was literally the second, if you go look at kind of the assets that they purchased, Boomi was the second. And it was about 12 months after the first acquisition. And everybody is learning about what it can do, and they're like, wait a minute. We acquired this other company 12 months ago, and we're still trying to figure out, simply, how to make the two instances of Salesforce talk so that sales makers can just share leads and understand what they're doing in each other's accounts. We're, like, well that's kind of what Boomi does and within six weeks that problem was solved for that acquisition, and obviously the Boomi acquisition, and then, kind of carried that on. >> So, you use your own technology to solve the internal problem. >> Exactly, drink your own champagne. And that's just become more and more. I mean, we have a multitude of people from Dell technologies, IT here, this week, talking at some of the breakouts in terms of how they leverage it. They're now leveraging that. They're now leveraging Flow for different opportunities. Dell's got one of the largest service cloud deployments in the world happening. A lot of that will be powered by Boomi. And, so, those conversations come up all the time within customers. I think the Boomi on Boomi, I think the onboarding app will certainly give us an opportunity to talk more and more about that. Obviously, our application stack underneath the covers is integrated by Boomi. So, it absolutely comes up, but I think we're kind of at this inflection point in terms of these discussions where I would tell you they come up in a step function way more today than they did when I kind of came back to Boomi three years ago. >> You know, Chris, I got to ask your perspective. You made me think of some question. You mentioned that Internally Amazon had the same challenge with AWS. They solved their internal problems. And then, the rest is history. Dell has an interesting architecture now, and if you look back at the history of Dell, I know you look at how it was built out, Michael has been very successful in merging in as an equal with EMC, the acquisitions that came in, tuck-ins, and some in storage all over the place. You guys have a culture of acting like a startup. The founder on stage is, like, I'm jazzed, I'm going to go the next 30 years. I'm like, that's 85 I'll be like... (Chris laughing) Okay, so, this is a culture of startups. How does Boomi keep that startup edge? Because they were really SaaS first, early on. How does that maintain the culture? And, now, the power of Dell technologies. VMWare, the relationships. They've got some muscle within Dell, but mostly don't want to put the wet blanket on the innovation engine of Boomi. How do you guys operate that? Because you want to tap the internal. >> Yup. >> Build that, make that, feed into growth. Same time, be nimble and fast like a startup, and grow. >> Yeah, well, this is like the unique opportunity that I've had, right? I led the strategy that ultimately led to the acquisition of Boomi, led the due diligence, and then rolled out and was part of the leadership team eight years ago. Eight years ago to the day yesterday was the anniversary. And, part of the design point of the acquisition though, part of the selling point to Michael and his leadership team at the time, was incubate Boomi. Please, don't try to integrate it. >> Don't force it too early. >> No, let's leverage the power of Dell where we can, particularly from a go-to-market perspective and a branding perspective, but in terms of truly integrating when you think about integration in terms of M&A, that wasn't the playbook that we ran. In fact, my job as kind of the chief integration officer at the time was to really protect versus integrating. And, I would argue that that's kind of carried on eight years later. And, Chris McNabb and the team have, you know, Chris has built an incredible culture at Boomi. And, it's probably the first thing that we talk about at every leadership meeting which is we're trying to grow heads, and grow team members, and grow Boomers, 40, 50, 60% year-over-year in terms of our hiring. The one thing that we cannot relax on is that culture. And, Chris has infused that in us. Michael's absolutely an incredible backer of that. >> So, strategic since day one. >> Absolutely. >> You know that cloud's around the corner, but still you know you're early, so you probably got a good price on the deal anyway. But, you said, okay, cloud-native. You got VM, you got Pivotal. >> Yup. >> It's maturing in real-time every day. So, you guys had a plan from day one to be strategic that way. Not jam the revenue up and try to get the numbers up. >> No, and I would say even today, I think we're absolutely, we think there's incredible opportunities with partnerships with, obviously, Dell technologies, but with Pivotal, with Vitrustream, with potentially VMware. I think you'll continue to see us announce things and explore those, but Michael, he holds Chris, and ultimately the Boomi team, accountable to our P&L. We have to go meet our numbers. And, there is no forcing of partnerships. It's, like, it's where it makes sense, and there absolutely are things where there's logical sense. >> Well, now you're in the inflection point. You got to grow the business. But, the data is still going to be, that could be the next kick up. You don't know where you are in the inflection point, I'd imagine. Are you down here or is it hockey sticking up? Because if the data comes home, and you're a trust platform for the data, that feeds into the apps. >> Absolutely. >> That feeds into the API 2.0 economy. >> Yeah, yeah, yeah. And, I mean, yeah, it's a fair question. I don't know that we'll know until five years from now where we are today in terms of that inflection point. I would say typically we're actually seeing acceleration in our space, right? Like, usually, when you look at the Gartner, the Forrester stuff, that I stared at eight years ago. Usually they're very aggressive on their expectations. Their expectations for iPaaS were actually lower than what we've seen. And, we're actually seeing even acceleration and growth of the space. So, we know that we have this opportunity, I think, with data and the ability to create this data fabric and really drive those business results and insights into our customers. I think that's what puts us somewhere on that inflection point, but I would argue that it's more like this today than it is that. But, time will tell. >> So, customers, the bread and butter, the reason we're all here, right? 7,500 plus I mentioned in the beginning, five a day. You just today, Chris, recognized the first customer awards for Boomi customers, and you had some really cool categories, change agent, emerging technologies, innovator and ROI. Talk to us about the genesis of this customer awards program and how is that really kind of even internalized with the Boomi folks going, look at what we're enabling, so many different types of businesses to achieve. >> That's a great question. I mean, since I've been back, one thing that we try to instill in the sales cycle is really talking to customers, understanding what is the business value? What are you trying to get out of this? We're typically an ingredient of a broader project, so how do we articulate? What is that business value? What's the business outcome that you're trying to achieve? And, I think today was a way for us to talk aloud, and, ultimately, reward people that are leveraging technology. Boomi's a part of that, but, ultimately, what is the business value they're driving it? And, in a profound way, that's even amongst our 7,500 customers are unique in some way across those different four categories. So, that was really the genesis of the customer awards. It was trying to go find those types of customers that were somewhere much further along in their journey across one of those four pillars, but about their business outcomes. What they were trying to drive. Whether it be having a trading partner take six to 10 weeks down to three days. Whether it be driving better customer experience within customers trying to seek out advertising with charter. And, ultimately, get them, but, again, generating bottom-line results and top-line results. So it's about the business outcome, the business result. >> Final question, I know we got to break, but I want to get it out on the record. What are you investing in? What are you doubling down on? Obviously you're on a growth curve right now, so you can look back where you are in the next couple years, but certainly it's working. So, what are you doubling down on? Where is your key investment areas as you look at the next years, 24 months out. What's going down? How are you operating the business? >> Yeah, and maybe I'll highlight three things. I think first and foremost, it's our product, and I think you'll hear from Steve Wood tomorrow. So not just me, when you ask me that question, I'm going to talk about Boomi's investment priorities. So, first and foremost, the product. I think you'll see tomorrow. We started, I mean, look, three years ago we kind of did this separation from Dell technologies, where we're 100% owned, but that in terms of the profound impact and investment of the business, that's where we started this journey. But, in terms of the next 12 to 18 months, I'd tell you product, and you'll start to see that tomorrow, and how it's manifested itself, and where we're headed in the next 12 to 18 months. I'd tell you our go-to-market activity and there it's continuing to build out as global capabilities. It's continuing to really hone and focus our partner capabilities, and that's also figuring out how to leverage Dell technologies and really drive that, particularly to help bring us into those opportunities as we scale and continue to grow. And, then, I think the third is our customer success equation that I talked about this morning. Chris has been incredible. I genuinely mean it, success is a Boomi-wide initiative. We're only as good as our customer's experience today, and we invest in that every single day and that's been a profound investment area that we'll continue to ramp up to really plow down on that success equation we talked about. >> Well, Chris, thanks so much for joining John and me on the program. COO, chief customer officer and dare I also add chief listening officer. I've heard a lot about your listening to customers as well as employees. Thanks so much for your time, Chris. >> Thank you so much. >> I'm Lisa Martin with John Ferrier. You're watching theCUBE live from Boomi World 2018 in Las Vegas. John and I will be right back with our next guest. (upbeat music)
SUMMARY :
Brought to you by Dell Boomi. of the 2nd Annual Boomi World 2018 from Las Vegas. You also said, Dell Boomi, we're adding that have come out from Dell Boomi in the and I think you guys will see that journey. You got smart contracts around the corner with Blockchain. but that said, over the last five to seven years, But, that's just the foundation. scale and the data tsunami with AI. You mentioned the community that you have now, and some of the things we pioneered in AI. and in the keynote that companies need to and obviously the Boomi acquisition, solve the internal problem. Dell's got one of the largest and some in storage all over the place. Build that, make that, feed into growth. and his leadership team at the time, was incubate Boomi. And, Chris McNabb and the team have, you know, You know that cloud's around the corner, Not jam the revenue up and try to get the numbers up. and there absolutely are things where there's logical sense. But, the data is still going to be, and growth of the space. and how is that really kind of even internalized What's the business outcome that you're trying to achieve? the next couple years, but certainly it's working. But, in terms of the next 12 to 18 months, on the program. John and I will be right back with our next guest.
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