Chris Jones, Platform9 | Finding your "Just Right” path to Cloud Native
(upbeat music) >> Hi everyone. Welcome back to this Cube conversation here in Palo Alto, California. I'm John Furrier, host of "theCUBE." Got a great conversation around Cloud Native, Cloud Native Journey, how enterprises are looking at Cloud Native and putting it all together. And it comes down to operations, developer productivity, and security. It's the hottest topic in technology. We got Chris Jones here in the studio, director of Product Management for Platform9. Chris, thanks for coming in. >> Hey, thanks. >> So when we always chat about, when we're at KubeCon. KubeConEU is coming up and in a few, in a few months, the number one conversation is developer productivity. And the developers are driving all the standards. It's interesting to see how they just throw everything out there and whatever gets adopted ends up becoming the standard, not the old school way of kind of getting stuff done. So that's cool. Security Kubernetes and Containers are all kind of now that next level. So you're starting to see the early adopters moving to the mainstream. Enterprises, a variety of different approaches. You guys are at the center of this. We've had a couple conversations with your CEO and your tech team over there. What are you seeing? You're building the products. What's the core product focus right now for Platform9? What are you guys aiming for? >> The core is that blend of enabling your infrastructure and PlatformOps or DevOps teams to be able to go fast and run in a stable environment, but at the same time enable developers. We don't want people going back to what I've been calling Shadow IT 2.0. It's, hey, I've been told to do something. I kicked off this Container initiative. I need to run my software somewhere. I'm just going to go figure it out. We want to keep those people productive. At the same time we want to enable velocity for our operations teams, be it PlatformOps or DevOps. >> Take us through in your mind and how you see the industry rolling out this Cloud Native journey. Where do you see customers out there? Because DevOps have been around, DevSecOps is rocking, you're seeing AI, hot trend now. Developers are still in charge. Is there a change to the infrastructure of how developers get their coding done and the infrastructure, setting up the DevOps is key, but when you add the Cloud Native journey for an enterprise, what changes? What is the, what is the, I guess what is the Cloud Native journey for an enterprise these days? >> The Cloud Native journey or the change? When- >> Let's start with the, let's start with what they want to do. What's the goal and then how does that happen? >> I think the goal is that promise land. Increased resiliency, better scalability, and overall reduced costs. I've gone from physical to virtual that gave me a higher level of density, packing of resources. I'm moving to Containers. I'm removing that OS layer again. I'm getting a better density again, but all of a sudden I'm running Kubernetes. What does that, what does that fundamentally do to my operations? Does it magically give me scalability and resiliency? Or do I need to change what I'm running and how it's running so it fits that infrastructure? And that's the reality, is you can't just take a Container and drop it into Kubernetes and say, hey, I'm now Cloud Native. I've got reduced cost, or I've got better resiliency. There's things that your engineering teams need to do to make sure that application is a Cloud Native. And then there's what I think is one of the largest shifts of virtual machines to containers. When I was in the world of application performance monitoring, we would see customers saying, well, my engineering team have this Java app, and they said it needs a VM with 12 gig of RAM and eight cores, and that's what we gave it. But it's running slow. I'm working with the application team and you can see it's running slow. And they're like, well, it's got all of its resources. One of those nice features of virtualization is over provisioning. So the infrastructure team would say, well, we gave it, we gave it all a RAM it needed. And what's wrong with that being over provisioned? It's like, well, Java expects that RAM to be there. Now all of a sudden, when you move to the world of containers, what we've got is that's not a set resource limit, really is like it used to be in a VM, right? When you set it for a container, your application teams really need to be paying attention to your resource limits and constraints within the world of Kubernetes. So instead of just being able to say, hey, I'm throwing over the fence and now it's just going to run on a VM, and that VMs got everything it needs. It's now really running on more, much more of a shared infrastructure where limits and constraints are going to impact the neighbors. They are going to impact who's making that decision around resourcing. Because that Kubernetes concept of over provisioning and the virtualization concept of over provisioning are not the same. So when I look at this problem, it's like, well, what changed? Well, I'll do my scale tests as an application developer and tester, and I'd see what resources it needs. I asked for that in the VM, that sets the high watermark, job's done. Well, Kubernetes, it's no longer a VM, it's a Kubernetes manifest. And well, who owns that? Who's writing it? Who's setting those limits? To me, that should be the application team. But then when it goes into operations world, they're like, well, that's now us. Can we change those? So it's that amalgamation of the two that is saying, I'm a developer. I used to pay attention, but now I need to pay attention. And an infrastructure person saying, I used to just give 'em what they wanted, but now I really need to know what they've wanted, because it's going to potentially have a catastrophic impact on what I'm running. >> So what's the impact for the developer? Because, infrastructure's code is what everybody wants. The developer just wants to get the code going and they got to pay attention to all these things, or don't they? Is that where you guys come in? How do you guys see the problem? Actually scope the problem that you guys solve? 'Cause I think you're getting at I think the core issue here, which is, I've got Kubernetes, I've got containers, I've got developer productivity that I want to focus on. What's the problem that you guys solve? >> Platform operation teams that are adopting Cloud Native in their environment, they've got that steep learning curve of Kubernetes plus this fundamental change of how an app runs. What we're doing is taking away the burden of needing to operate and run Kubernetes and giving them the choice of the flexibility of infrastructure and location. Be that an air gap environment like a, let's say a telco provider that needs to run a containerized network function and containerized workloads for 5G. That's one thing that we can deploy and achieve in a completely inaccessible environment all the way through to Platform9 running traditionally as SaaS, as we were born, that's remotely managing and controlling your Kubernetes environments on-premise AWS. That hybrid cloud experience that could be also Bare Metal, but it's our platform running your environments with our support there, 24 by seven, that's proactively reaching out. So it's removing a lot of that burden and the complications that come along with operating the environment and standing it up, which means all of a sudden your DevOps and platform operations teams can go and work with your engineers and application developers and say, hey, let's get, let's focus on the stuff that, that we need to be focused on, which is running our business and providing a service to our customers. Not figuring out how to upgrade a Kubernetes cluster, add new nodes, and configure all of the low level. >> I mean there are, that's operations that just needs to work. And sounds like as they get into the Cloud Native kind of ops, there's a lot of stuff that kind of goes wrong. Or you go, oops, what do we buy into? Because the CIOs, let's go, let's go Cloud Native. We want to, we got to get set up for the future. We're going to be Cloud Native, not just lift and shift and we're going to actually build it out right. Okay, that sounds good. And when we have to actually get done. >> Chris: Yeah. >> You got to spin things up and stand up the infrastructure. What specifically use case do you guys see that emerges for Platform9 when people call you up and you go talk to customers and prospects? What's the one thing or use case or cases that you guys see that you guys solve the best? >> So I think one of the, one of the, I guess new use cases that are coming up now, everyone's talking about economic pressures. I think the, the tap blows open, just get it done. CIO is saying let's modernize, let's use the cloud. Now all of a sudden they're recognizing, well wait, we're spending a lot of money now. We've opened that tap all the way, what do we do? So now they're looking at ways to control that spend. So we're seeing that as a big emerging trend. What we're also sort of seeing is people looking at their data centers and saying, well, I've got this huge legacy environment that's running a hypervisor. It's running VMs. Can we still actually do what we need to do? Can we modernize? Can we start this Cloud Native journey without leaving our data centers, our co-locations? Or if I do want to reduce costs, is that that thing that says maybe I'm repatriating or doing a reverse migration? Do I have to go back to my data center or are there other alternatives? And we're seeing that trend a lot. And our roadmap and what we have in the product today was specifically built to handle those, those occurrences. So we brought in KubeVirt in terms of virtualization. We have a long legacy doing OpenStack and private clouds. And we've worked with a lot of those users and customers that we have and asked the questions, what's important? And today, when we look at the world of Cloud Native, you can run virtualization within Kubernetes. So you can, instead of running two separate platforms, you can have one. So all of a sudden, if you're looking to modernize, you can start on that new infrastructure stack that can run anywhere, Kubernetes, and you can start bringing VMs over there as you are containerizing at the same time. So now you can keep your application operations in one environment. And this also helps if you're trying to reduce costs. If you really are saying, we put that Dev environment in AWS, we've got a huge amount of velocity out of it now, can we do that elsewhere? Is there a co-location we can go to? Is there a provider that we can go to where we can run that infrastructure or run the Kubernetes, but not have to run the infrastructure? >> It's going to be interesting too, when you see the Edge come online, you start, we've got Mobile World Congress coming up, KubeCon events we're going to be at, the conversation is not just about public cloud. And you guys obviously solve a lot of do-it-yourself implementation hassles that emerge when people try to kind of stand up their own environment. And we hear from developers consistency between code, managing new updates, making sure everything is all solid so they can go fast. That's the goal. And that, and then people can get standardized on that. But as you get public cloud and do it yourself, kind of brings up like, okay, there's some gaps there as the architecture changes to be more distributed computing, Edge, on-premises cloud, it's cloud operations. So that's cool for DevOps and Cloud Native. How do you guys differentiate from say, some the public cloud opportunities and the folks who are doing it themselves? How do you guys fit in that world and what's the pitch or what's the story? >> The fit that we look at is that third alternative. Let's get your team focused on what's high value to your business and let us deliver that public cloud experience on your infrastructure or in the public cloud, which gives you that ability to still be flexible if you want to make choices to run consistently for your developers in two different locations. So as I touched on earlier, instead of saying go figure out Kubernetes, how do you upgrade a hundred worker nodes in place upgrade. We've solved that problem. That's what we do every single day of the week. Don't go and try to figure out how to upgrade a cluster and then upgrade all of the, what I call Kubernetes friends, your core DNSs, your metrics server, your Kubernetes dashboard. These are all things that we package, we test, we version. So when you click upgrade, we've already handled that entire process. So it's saying don't have your team focused on that lower level piece of work. Get them focused on what is important, which is your business services. >> Yeah, the infrastructure and getting that stood up. I mean, I think the thing that's interesting, if you look at the market right now, you mentioned cost savings and recovery, obviously kind of a recession. I mean, people are tightening their belts for sure. I don't think the digital transformation and Cloud Native spend is going to plummet. It's going to probably be on hold and be squeezed a little bit. But to your point, people are refactoring looking at how to get the best out of what they got. It's not just open the tap of spend the cash like it used to be. Yeah, a couple months, even a couple years ago. So okay, I get that. But then you look at the what's coming, AI. You're seeing all the new data infrastructure that's coming. The containers, Kubernetes stuff, got to get stood up pretty quickly and it's got to be reliable. So to your point, the teams need to get done with this and move on to the next thing. >> Chris: Yeah, yeah, yeah. >> 'Cause there's more coming. I mean, there's a lot coming for the apps that are building in Data Native, AI-Native, Cloud Native. So it seems that this Kubernetes thing needs to get solved. Is that kind of what you guys are focused on right now? >> So, I mean to use a customer, we have a customer that's in AI/ML and they run their platform at customer sites and that's hardware bound. You can't run AI machine learning on anything anywhere. Well, with Platform9 they can. So we're enabling them to deliver services into their customers that's running their AI/ML platform in their customer's data centers anywhere in the world on hardware that is purpose-built for running that workload. They're not Kubernetes experts. That's what we are. We're bringing them that ability to focus on what's important and just delivering their business services whilst they're enabling our team. And our 24 by seven proactive management are always on assurance to keep that up and running for them. So when something goes bump at the night at 2:00am, our guys get woken up. They're the ones that are reaching out to the customer saying, your environments have a problem, we're taking these actions to fix it. Obviously sometimes, especially if it is running on Bare Metal, there's things you can't do remotely. So you might need someone to go and do that. But even when that happens, you're not by yourself. You're not sitting there like I did when I worked for a bank in one of my first jobs, three o'clock in the morning saying, wow, our end of day processing is stuck. Who else am I waking up? Right? >> Exactly, yeah. Got to get that cash going. But this is a great use case. I want to get to the customer. What do some of the successful customers say to you for the folks watching that aren't yet a customer of Platform9, what are some of the accolades and comments or anecdotes that you guys hear from customers that you have? >> It just works, which I think is probably one of the best ones you can get. Customers coming back and being able to show to their business that they've delivered growth, like business growth and productivity growth and keeping their organization size the same. So we started on our containerization journey. We went to Kubernetes. We've deployed all these new workloads and our operations team is still six people. We're doing way more with growth less, and I think that's also talking to the strength that we're bringing, 'cause we're, we're augmenting that team. They're spending less time on the really low level stuff and automating a lot of the growth activity that's involved. So when it comes to being able to grow their business, they can just focus on that, not- >> Well you guys do the heavy lifting, keep on top of the Kubernetes, make sure that all the versions are all done. Everything's stable and consistent so they can go on and do the build out and provide their services. That seems to be what you guys are best at. >> Correct, correct. >> And so what's on the roadmap? You have the product, direct product management, you get the keys to the kingdom. What is, what is the focus? What's your focus right now? Obviously Kubernetes is growing up, Containers. We've been hearing a lot at the last KubeCon about the security containers is getting better. You've seen verification, a lot more standards around some things. What are you focused on right now for at a product over there? >> Edge is a really big focus for us. And I think in Edge you can look at it in two ways. The mantra that I drive is Edge must be remote. If you can't do something remotely at the Edge, you are using a human being, that's not Edge. Our Edge management capabilities and being in the market for over two years are a hundred percent remote. You want to stand up a store, you just ship the server in there, it gets racked, the rest of it's remote. Imagine a store manager in, I don't know, KFC, just plugging in the server, putting in the ethernet cable, pressing the power button. The rest of all that provisioning for that Cloud Native stack, Kubernetes, KubeVirt for virtualization is done remotely. So we're continuing to focus on that. The next piece that is related to that is allowing people to run Platform9 SaaS in their data centers. So we do ag app today and we've had a really strong focus on telecommunications and the containerized network functions that come along with that. So this next piece is saying, we're bringing what we run as SaaS into your data center, so then you can run it. 'Cause there are many people out there that are saying, we want these capabilities and we want everything that the Platform9 control plane brings and simplifies. But unfortunately, regulatory compliance reasons means that we can't leverage SaaS. So they might be using a cloud, but they're saying that's still our infrastructure. We're still closed that network down, or they're still on-prem. So they're two big priorities for us this year. And that on-premise experiences is paramount, even to the point that we will be delivering a way that when you run an on-premise, you can still say, wait a second, well I can send outbound alerts to Platform9. So their support team can still be proactively helping me as much as they could, even though I'm running Platform9s control plane. So it's sort of giving that blend of two experiences. They're big, they're big priorities. And the third pillar is all around virtualization. It's saying if you have economic pressures, then I think it's important to look at what you're spending today and realistically say, can that be reduced? And I think hypervisors and virtualization is something that should be looked at, because if you can actually reduce that spend, you can bring in some modernization at the same time. Let's take some of those nos that exist that are two years into their five year hardware life cycle. Let's turn that into a Cloud Native environment, which is enabling your modernization in place. It's giving your engineers and application developers the new toys, the new experiences, and then you can start running some of those virtualized workloads with KubeVirt, there. So you're reducing cost and you're modernizing at the same time with your existing infrastructure. >> You know Chris, the topic of this content series that we're doing with you guys is finding the right path, trusting the right path to Cloud Native. What does that mean? I mean, if you had to kind of summarize that phrase, trusting the right path to Cloud Native, what does that mean? It mean in terms of architecture, is it deployment? Is it operations? What's the underlying main theme of that quote? What's the, what's? How would you talk to a customer and say, what does that mean if someone said, "Hey, what does that right path mean?" >> I think the right path means focusing on what you should be focusing on. I know I've said it a hundred times, but if your entire operations team is trying to figure out the nuts and bolts of Kubernetes and getting three months into a journey and discovering, ah, I need Metrics Server to make something function. I want to use Horizontal Pod Autoscaler or Vertical Pod Autoscaler and I need this other thing, now I need to manage that. That's not the right path. That's literally learning what other people have been learning for the last five, seven years that have been focused on Kubernetes solely. So the why- >> There's been a lot of grind. People have been grinding it out. I mean, that's what you're talking about here. They've been standing up the, when Kubernetes started, it was all the promise. >> Chris: Yep. >> And essentially manually kind of getting in in the weeds and configuring it. Now it's matured up. They want stability. >> Chris: Yeah. >> Not everyone can get down and dirty with Kubernetes. It's not something that people want to generally do unless you're totally into it, right? Like I mean, I mean ops teams, I mean, yeah. You know what I mean? It's not like it's heavy lifting. Yeah, it's important. Just got to get it going. >> Yeah, I mean if you're deploying with Platform9, your Ops teams can tinker to their hearts content. We're completely compliant upstream Kubernetes. You can go and change an API server flag, let's go and mess with the scheduler, because we want to. You can still do that, but don't, don't have your team investing in all this time to figure it out. It's been figured out. >> John: Got it. >> Get them focused on enabling velocity for your business. >> So it's not build, but run. >> Chris: Correct? >> Or run Kubernetes, not necessarily figure out how to kind of get it all, consume it out. >> You know we've talked to a lot of customers out there that are saying, "I want to be able to deliver a service to my users." Our response is, "Cool, let us run it. You consume it, therefore deliver it." And we're solving that in one hit versus figuring out how to first run it, then operate it, then turn that into a consumable service. >> So the alternative Platform9 is what? They got to do it themselves or use the Cloud or what's the, what's the alternative for the customer for not using Platform9? Hiring more people to kind of work on it? What's the? >> People, building that kind of PaaS experience? Something that I've been very passionate about for the past year is looking at that world of sort of GitOps and what that means. And if you go out there and you sort of start asking the question what's happening? Just generally with Kubernetes as well and GitOps in that scope, then you'll hear some people saying, well, I'm making it PaaS, because Kubernetes is too complicated for my developers and we need to give them something. There's some great material out there from the likes of Intuit and Adobe where for two big contributors to Argo and the Argo projects, they almost have, well they do have, different experiences. One is saying, we went down the PaaS route and it failed. The other one is saying, well we've built a really stable PaaS and it's working. What are they trying to do? They're trying to deliver an outcome to make it easy to use and consume Kubernetes. So you could go out there and say, hey, I'm going to build a Kubernetes cluster. Sounds like Argo CD is a great way to expose that to my developers so they can use Kubernetes without having to use Kubernetes and start automating things. That is an approach, but you're going to be going completely open source and you're going to have to bring in all the individual components, or you could just lay that, lay it down, and consume it as a service and not have to- >> And mentioned to it. They were the ones who kind of brought that into the open. >> They did. Inuit is the primary contributor to the Argo set of products. >> How has that been received in the market? I mean, they had the event at the Computer History Museum last fall. What's the momentum there? What's the big takeaway from that project? >> Growth. To me, growth. I mean go and track the stars on that one. It's just, it's growth. It's unlocking machine learning. Argo workflows can do more than just make things happen. Argo CD I think the approach they're taking is, hey let's make this simple to use, which I think can be lost. And I think credit where credit's due, they're really pushing to bring in a lot of capabilities to make it easier to work with applications and microservices on Kubernetes. It's not just that, hey, here's a GitOps tool. It can take something from a Git repo and deploy it and maybe prioritize it and help you scale your operations from that perspective. It's taking a step back and saying, well how did we get to production in the first place? And what can be done down there to help as well? I think it's growth expansion of features. They had a huge release just come out in, I think it was 2.6, that brought in things that as a product manager that I don't often look at like really deep technical things and say wow, that's powerful. But they have, they've got some great features in that release that really do solve real problems. >> And as the product, as the product person, who's the target buyer for you? Who's the customer? Who's making that? And you got decision maker, influencer, and recommender. Take us through the customer persona for you guys. >> So that Platform Ops, DevOps space, right, the people that need to be delivering Containers as a service out to their organization. But then it's also important to say, well who else are our primary users? And that's developers, engineers, right? They shouldn't have to say, oh well I have access to a Kubernetes cluster. Do I have to use kubectl or do I need to go find some other tool? No, they can just log to Platform9. It's integrated with your enterprise id. >> They're the end customer at the end of the day, they're the user. >> Yeah, yeah. They can log in. And they can see the clusters you've given them access to as a Platform Ops Administrator. >> So job well done for you guys. And your mind is the developers are moving 'em fast, coding and happy. >> Chris: Yeah, yeah. >> And and from a customer standpoint, you reduce the maintenance cost, because you keep the Ops smoother, so you got efficiency and maintenance costs kind of reduced or is that kind of the benefits? >> Yeah, yep, yeah. And at two o'clock in the morning when things go inevitably wrong, they're not there by themselves, and we're proactively working with them. >> And that's the uptime issue. >> That is the uptime issue. And Cloud doesn't solve that, right? Everyone experienced that Clouds can go down, entire regions can go offline. That's happened to all Cloud providers. And what do you do then? Kubernetes isn't your recovery plan. It's part of it, right, but it's that piece. >> You know Chris, to wrap up this interview, I will say that "theCUBE" is 12 years old now. We've been to OpenStack early days. We had you guys on when we were covering OpenStack and now Cloud has just been booming. You got AI around the corner, AI Ops, now you got all this new data infrastructure, it's just amazing Cloud growth, Cloud Native, Security Native, Cloud Native, Data Native, AI Native. It's going to be all, this is the new app environment, but there's also existing infrastructure. So going back to OpenStack, rolling our own cloud, building your own cloud, building infrastructure cloud, in a cloud way, is what the pioneers have done. I mean this is what we're at. Now we're at this scale next level, abstracted away and make it operational. It seems to be the key focus. We look at CNCF at KubeCon and what they're doing with the cloud SecurityCon, it's all about operations. >> Chris: Yep, right. >> Ops and you know, that's going to sound counterintuitive 'cause it's a developer open source environment, but you're starting to see that Ops focus in a good way. >> Chris: Yeah, yeah, yeah. >> Infrastructure as code way. >> Chris: Yep. >> What's your reaction to that? How would you summarize where we are in the industry relative to, am I getting, am I getting it right there? Is that the right view? What am I missing? What's the current state of the next level, NextGen infrastructure? >> It's a good question. When I think back to sort of late 2019, I sort of had this aha moment as I saw what really truly is delivering infrastructure as code happening at Platform9. There's an open source project Ironic, which is now also available within Kubernetes that is Metal Kubed that automates Bare Metal as code, which means you can go from an empty server, lay down your operating system, lay down Kubernetes, and you've just done everything delivered to your customer as code with a Cloud Native platform. That to me was sort of the biggest realization that I had as I was moving into this industry was, wait, it's there. This can be done. And the evolution of tooling and operations is getting to the point where that can be achieved and it's focused on by a number of different open source projects. Not just Ironic and and Metal Kubed, but that's a huge win. That is truly getting your infrastructure. >> John: That's an inflection point, really. >> Yeah. >> If you think about it, 'cause that's one of the problems. We had with the Bare Metal piece was the automation and also making it Cloud Ops, cloud operations. >> Right, yeah. I mean, one of the things that I think Ironic did really well was saying let's just treat that piece of Bare Metal like a Cloud VM or an instance. If you got a problem with it, just give the person using it or whatever's using it, a new one and reimage it. Just tell it to reimage itself and it'll just (snaps fingers) go. You can do self-service with it. In Platform9, if you log in to our SaaS Ironic, you can go and say, I want that physical server to myself, because I've got a giant workload, or let's turn it into a Kubernetes cluster. That whole thing is automated. To me that's infrastructure as code. I think one of the other important things that's happening at the same time is we're seeing GitOps, we're seeing things like Terraform. I think it's important for organizations to look at what they have and ask, am I using tools that are fit for tomorrow or am I using tools that are yesterday's tools to solve tomorrow's problems? And when especially it comes to modernizing infrastructure as code, I think that's a big piece to look at. >> Do you see Terraform as old or new? >> I see Terraform as old. It's a fantastic tool, capable of many great things and it can work with basically every single provider out there on the planet. It is able to do things. Is it best fit to run in a GitOps methodology? I don't think it is quite at that point. In fact, if you went and looked at Flux, Flux has ways that make Terraform GitOps compliant, which is absolutely fantastic. It's using two tools, the best of breeds, which is solving that tomorrow problem with tomorrow solutions. >> Is the new solutions old versus new. I like this old way, new way. I mean, Terraform is not that old and it's been around for about eight years or so, whatever. But HashiCorp is doing a great job with that. I mean, so okay with Terraform, what's the new address? Is it more complex environments? Because Terraform made sense when you had basic DevOps, but now it sounds like there's a whole another level of complexity. >> I got to say. >> New tools. >> That kind of amalgamation of that application into infrastructure. Now my app team is paying way more attention to that manifest file, which is what GitOps is trying to solve. Let's templatize things. Let's version control our manifest, be it helm, customize, or just a straight up Kubernetes manifest file, plain and boring. Let's get that version controlled. Let's make sure that we know what is there, why it was changed. Let's get some auditability and things like that. And then let's get that deployment all automated. So that's predicated on the cluster existing. Well why can't we do the same thing with the cluster, the inception problem. So even if you're in public cloud, the question is like, well what's calling that API to call that thing to happen? Where is that file living? How well can I manage that in a large team? Oh my God, something just changed. Who changed it? Where is that file? And I think that's one of big, the big pieces to be sold. >> Yeah, and you talk about Edge too and on-premises. I think one of the things I'm observing and certainly when DevOps was rocking and rolling and infrastructures code was like the real push, it was pretty much the public cloud, right? >> Chris: Yep. >> And you did Cloud Native and you had stuff on-premises. Yeah you did some lifting and shifting in the cloud, but the cool stuff was going in the public cloud and you ran DevOps. Okay, now you got on-premise cloud operation and Edge. Is that the new DevOps? I mean 'cause what you're kind of getting at with old new, old new Terraform example is an interesting point, because you're pointing out potentially that that was good DevOps back in the day or it still is. >> Chris: It is, I was going to say. >> But depending on how you define what DevOps is. So if you say, I got the new DevOps with public on-premise and Edge, that's just not all public cloud, that's essentially distributed Cloud Native. >> Correct. Is that the new DevOps in your mind or is that? How would you, or is that oversimplifying it? >> Or is that that term where everyone's saying Platform Ops, right? Has it shifted? >> Well you bring up a good point about Terraform. I mean Terraform is well proven. People love it. It's got great use cases and now there seems to be new things happening. We call things like super cloud emerging, which is multicloud and abstraction layers. So you're starting to see stuff being abstracted away for the benefits of moving to the next level, so teams don't get stuck doing the same old thing. They can move on. Like what you guys are doing with Platform9 is providing a service so that teams don't have to do it. >> Correct, yeah. >> That makes a lot of sense, So you just, now it's running and then they move on to the next thing. >> Chris: Yeah, right. >> So what is that next thing? >> I think Edge is a big part of that next thing. The propensity for someone to put up with a delay, I think it's gone. For some reason, we've all become fairly short-tempered, Short fused. You know, I click the button, it should happen now, type people. And for better or worse, hopefully it gets better and we all become a bit more patient. But how do I get more effective and efficient at delivering that to that really demanding- >> I think you bring up a great point. I mean, it's not just people are getting short-tempered. I think it's more of applications are being deployed faster, security is more exposed if they don't see things quicker. You got data now infrastructure scaling up massively. So, there's a double-edged swords to scale. >> Chris: Yeah, yeah. I mean, maintenance, downtime, uptime, security. So yeah, I think there's a tension around, and one hand enthusiasm around pushing a lot of code and new apps. But is the confidence truly there? It's interesting one little, (snaps finger) supply chain software, look at Container Security for instance. >> Yeah, yeah. It's big. I mean it was codified. >> Do you agree that people, that's kind of an issue right now. >> Yeah, and it was, I mean even the supply chain has been codified by the US federal government saying there's things we need to improve. We don't want to see software being a point of vulnerability, and software includes that whole process of getting it to a running point. >> It's funny you mentioned remote and one of the thing things that you're passionate about, certainly Edge has to be remote. You don't want to roll a truck or labor at the Edge. But I was doing a conversation with, at Rebars last year about space. It's hard to do brake fix on space. It's hard to do a, to roll a someone to configure satellite, right? Right? >> Chris: Yeah. >> So Kubernetes is in space. We're seeing a lot of Cloud Native stuff in apps, in space, so just an example. This highlights the fact that it's got to be automated. Is there a machine learning AI angle with all this ChatGPT talk going on? You see all the AI going the next level. Some pretty cool stuff and it's only, I know it's the beginning, but I've heard people using some of the new machine learning, large language models, large foundational models in areas I've never heard of. Machine learning and data centers, machine learning and configuration management, a lot of different ways. How do you see as the product person, you incorporating the AI piece into the products for Platform9? >> I think that's a lot about looking at the telemetry and the information that we get back and to use one of those like old idle terms, that continuous improvement loop to feed it back in. And I think that's really where machine learning to start with comes into effect. As we run across all these customers, our system that helps at two o'clock in the morning has that telemetry, it's got that data. We can see what's changing and what's happening. So it's writing the right algorithms, creating the right machine learning to- >> So training will work for you guys. You have enough data and the telemetry to do get that training data. >> Yeah, obviously there's a lot of investment required to get there, but that is something that ultimately that could be achieved with what we see in operating people's environments. >> Great. Chris, great to have you here in the studio. Going wide ranging conversation on Kubernetes and Platform9. I guess my final question would be how do you look at the next five years out there? Because you got to run the product management, you got to have that 20 mile steer, you got to look at the customers, you got to look at what's going on in the engineering and you got to kind of have that arc. This is the right path kind of view. What's the five year arc look like for you guys? How do you see this playing out? 'Cause KubeCon is coming up and we're you seeing Kubernetes kind of break away with security? They had, they didn't call it KubeCon Security, they call it CloudNativeSecurityCon, they just had in Seattle inaugural events seemed to go well. So security is kind of breaking out and you got Kubernetes. It's getting bigger. Certainly not going away, but what's your five year arc of of how Platform9 and Kubernetes and Ops evolve? >> It's to stay on that theme, it's focusing on what is most important to our users and getting them to a point where they can just consume it, so they're not having to operate it. So it's finding those big items and bringing that into our platform. It's something that's consumable, that's just taken care of, that's tested with each release. So it's simplifying operations more and more. We've always said freedom in cloud computing. Well we started on, we started on OpenStack and made that simple. Stable, easy, you just have it, it works. We're doing that with Kubernetes. We're expanding out that user, right, we're saying bring your developers in, they can download their Kube conflict. They can see those Containers that are running there. They can access the events, the log files. They can log in and build a VM using KubeVirt. They're self servicing. So it's alleviating pressures off of the Ops team, removing the help desk systems that people still seem to rely on. So it's like what comes into that field that is the next biggest issue? Is it things like CI/CD? Is it simplifying GitOps? Is it bringing in security capabilities to talk to that? Or is that a piece that is a best of breed? Is there a reason that it's been spun out to its own conference? Is this something that deserves a focus that should be a specialized capability instead of tooling and vendors that we work with, that we partner with, that could be brought in as a service. I think it's looking at those trends and making sure that what we bring in has the biggest impact to our users. >> That's awesome. Thanks for coming in. I'll give you the last word. Put a plug in for Platform9 for the people who are watching. What should they know about Platform9 that they might not know about it or what should? When should they call you guys and when should they engage? Take a take a minute to give the plug. >> The plug. I think it's, if your operations team is focused on building Kubernetes, stop. That shouldn't be the cloud. That shouldn't be in the Edge, that shouldn't be at the data center. They should be consuming it. If your engineering teams are all trying different ways and doing different things to use and consume Cloud Native services and Kubernetes, they shouldn't be. You want consistency. That's how you get economies of scale. Provide them with a simple platform that's integrated with all of your enterprise identity where they can just start consuming instead of having to solve these problems themselves. It's those, it's those two personas, right? Where the problems manifest. What are my operations teams doing, and are they delivering to my company or are they building infrastructure again? And are my engineers sprinting or crawling? 'Cause if they're not sprinting, you should be asked the question, do I have the right Cloud Native tooling in my environment and how can I get them back? >> I think it's developer productivity, uptime, security are the tell signs. You get that done. That's the goal of what you guys are doing, your mission. >> Chris: Yep. >> Great to have you on, Chris. Thanks for coming on. Appreciate it. >> Chris: Thanks very much. 0 Okay, this is "theCUBE" here, finding the right path to Cloud Native. I'm John Furrier, host of "theCUBE." Thanks for watching. (upbeat music)
SUMMARY :
And it comes down to operations, And the developers are I need to run my software somewhere. and the infrastructure, What's the goal and then I asked for that in the VM, What's the problem that you guys solve? and configure all of the low level. We're going to be Cloud Native, case or cases that you guys see We've opened that tap all the way, It's going to be interesting too, to your business and let us deliver the teams need to get Is that kind of what you guys are always on assurance to keep that up customers say to you of the best ones you can get. make sure that all the You have the product, and being in the market with you guys is finding the right path, So the why- I mean, that's what kind of getting in in the weeds Just got to get it going. to figure it out. velocity for your business. how to kind of get it all, a service to my users." and GitOps in that scope, of brought that into the open. Inuit is the primary contributor What's the big takeaway from that project? hey let's make this simple to use, And as the product, the people that need to at the end of the day, And they can see the clusters So job well done for you guys. the morning when things And what do you do then? So going back to OpenStack, Ops and you know, is getting to the point John: That's an 'cause that's one of the problems. that physical server to myself, It is able to do things. Terraform is not that the big pieces to be sold. Yeah, and you talk about Is that the new DevOps? I got the new DevOps with Is that the new DevOps Like what you guys are move on to the next thing. at delivering that to I think you bring up a great point. But is the confidence truly there? I mean it was codified. Do you agree that people, I mean even the supply and one of the thing things I know it's the beginning, and the information that we get back the telemetry to do get that could be achieved with what we see and you got to kind of have that arc. that is the next biggest issue? Take a take a minute to give the plug. and are they delivering to my company That's the goal of what Great to have you on, Chris. finding the right path to Cloud Native.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Chris | PERSON | 0.99+ |
John | PERSON | 0.99+ |
Chris Jones | PERSON | 0.99+ |
12 gig | QUANTITY | 0.99+ |
five year | QUANTITY | 0.99+ |
John Furrier | PERSON | 0.99+ |
two years | QUANTITY | 0.99+ |
six people | QUANTITY | 0.99+ |
two personas | QUANTITY | 0.99+ |
Adobe | ORGANIZATION | 0.99+ |
Java | TITLE | 0.99+ |
three months | QUANTITY | 0.99+ |
20 mile | QUANTITY | 0.99+ |
Palo Alto, California | LOCATION | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
Seattle | LOCATION | 0.99+ |
two tools | QUANTITY | 0.99+ |
two | QUANTITY | 0.99+ |
eight cores | QUANTITY | 0.99+ |
KubeCon | EVENT | 0.99+ |
last year | DATE | 0.99+ |
GitOps | TITLE | 0.99+ |
one | QUANTITY | 0.99+ |
tomorrow | DATE | 0.99+ |
over two years | QUANTITY | 0.99+ |
HashiCorp | ORGANIZATION | 0.99+ |
Terraform | ORGANIZATION | 0.99+ |
two separate platforms | QUANTITY | 0.99+ |
24 | QUANTITY | 0.99+ |
first | QUANTITY | 0.99+ |
today | DATE | 0.98+ |
two ways | QUANTITY | 0.98+ |
third alternative | QUANTITY | 0.98+ |
each release | QUANTITY | 0.98+ |
Intuit | ORGANIZATION | 0.98+ |
third pillar | QUANTITY | 0.98+ |
2:00am | DATE | 0.98+ |
first jobs | QUANTITY | 0.98+ |
Mobile World Congress | EVENT | 0.98+ |
Cloud Native | TITLE | 0.98+ |
this year | DATE | 0.98+ |
late 2019 | DATE | 0.98+ |
Platform9 | TITLE | 0.98+ |
one environment | QUANTITY | 0.98+ |
last fall | DATE | 0.97+ |
Kubernetes | TITLE | 0.97+ |
yesterday | DATE | 0.97+ |
two experiences | QUANTITY | 0.97+ |
about eight years | QUANTITY | 0.97+ |
DevSecOps | TITLE | 0.97+ |
Git | TITLE | 0.97+ |
Flux | ORGANIZATION | 0.96+ |
CNCF | ORGANIZATION | 0.96+ |
two big contributors | QUANTITY | 0.96+ |
Cloud Native | TITLE | 0.96+ |
DevOps | TITLE | 0.96+ |
Rebars | ORGANIZATION | 0.95+ |
Chris DeMars & Pierre-Alexandre Masse, Split Software | AWS re:Invent 2022
(bright upbeat music) >> Hey, friends. Welcome back to theCUBE's Live coverage of AWS re:Invent 2022 in Sin City. We are so excited to be here with tens of thousands of people. This is our third day of coverage, really the second full day of the show, but we started Monday night. You're going to get wall-to-wall coverage on theCUBE. You probably know that because you've been watching. I'm Lisa Martin and I'm here with Paul Gill. Paul, this is great. We have had such great conversations. We've been talking a lot about data. Every company is a data company, has to be a data company. We've been talking about developers, the developer experience, and how that's so influential in business decisions for businesses in every industry. >> And it's a key element of what's going on here on the floor at re:Invent is developers, the theme of developers just permeates the show. Lots and lots of boots here devoted to DevOps and Agile approaches. And certainly that is one of the things that the Cloud enables is your team to rethink the way they develop software, and that's what we're going to talk about next. >> That is what we're going to talk about next. We have two guests from Split. split.io is the URL if you want to check it out. Chris Demars joins us Developer advocate. Chris, great to have you and PaaS, VP of Engineering guys thank you so much for joining us on the program. >> Thank you for having us. >> Thank you for having us. >> Talk to us Pierre, we'll start with you. For the audience that might not know Split what does the company do? What's the value in it for customers? What are you all about? >> Sure. So in very simple terms, for those who are familiar, we do feature flags, feature management and experimentation. And essentially that two essential feature of the Agile transformation as you were mentioning and elements that really helps getting as much art we can from the team in term of productivity and in term of impact. And we basically help with those elements. And so that's a very short... >> 'Excellent, very nice. Chris, you were saying before we went live you do a lot of speaking at conferences, you're often in front of large audiences. As the developer advocate, what are some of the key requirements you're hearing from the developer community that organizations need to be encompassing? >> I think community is key. Like community is at the forefront of developer advocacy and developer relations. Like you want to go where the developers are and developers want to hear those stories in those personalized pieces of the puzzle. And when you're able to talk about modern Web and software technology and loop in product with that and still keep talking about those things and bring that to them, like that is on top of the list when it comes to developer advocacy and being embedded within the developer community. >> Lisa: Yeah. >> Tell us about feature flags, because I would assume that for our viewers who are not developers, who are not familiar with Agile technologies, the Agile approaches that might be, may be a new term, what are feature flags? How do you use them? >> Sure, I can start with that. So feature flag is a tool that you embed in your code that allows you to control the activation of your code essentially. And that's allows you to really validate things in a much better and solve way and also attach measurement to it. So, when you're writing your new feature, you just put essentially an if statement around it, if my feature flag is on, then I actually do all those things with soft, then I don't do any of those things and then within our platform, then you can control the activation. Do you want to turn it on for yourself just to try it out? Do you want your QA team to start validating it? Do you want 5% of your users 10%? And start seeing how they interacting with the product. That's what feature flag is. >> It's an amazing piece of any part of the stack, right? 'Cause I'm a Web accessibility and an UI specialist and being able to control the UI with a feature flag and being able to turn on and off those features based on percentage, locale, all of those things. It's very, very powerful. >> What are some of the scenarios which you would use feature flags? You have been testing? >> Yeah, yeah. We actually, you can imagine we use it for pretty much everything. So, as Chris was saying, in the front-end, everything you want to change, you basically can validate and attach measurements. So you can do AB testing, so you can see the impact, you can see if there is a change in performance. We use it also for a lot of backend services and changes and a lot of even infrastructure changes where we can control the traffic and where it goes. So we can validate that things are operating the way that they should before we fully done the market I think. >> 'It can be as small as, you know having a checkout button here and then writing an AB test and running an experiment and moving that checkout button somewhere else because then you can get conversion rates and see which one performed better to a certain amount of people and whatever performed better, that's the feature you would go with. >> Chris, talk about the value of the impact in feature flags for the developer from a developer experience perspective, a productivity perspective. >> So I think that having that feature and being able to write that UI, let's say that you have a checkout button, right? And there's specific content there's verbiage on that checkout button. And then let's say that another team within the organization wants to change that because the conversion is different. You can make those changes, still have it in production and then have it tested. So you don't have to cut specific branches or like test URLs to give to QA, you can do all of that behind that flag. And then once everything is good to go, push it out there and then based on those metrics and that data, see which one performs better and then that's the one that you would go with. >> One of the things with feature flag and it goes to like our main theme of 'What a Release, What a Relief' is that it gives autonomy to the teams and to the developers, enable them to move independently from others. So the deployment can go but their code is not activated until they decide to. And so, they are not impeding anybody else. It makes releases a lot safer, a lot simpler and it gives a lot more speed to everybody because when you do releases with five teams, 10 teams, pushing the code at the same time, you have such a high-risk of breaking something that it's you know... So it's a huge effort and it requires a lot of attention from a lot of people. If anything happens, all those teams needs to investigate. When you decouple all those things, the deployments are essentially not doing anything per se until every individual team activate those things independently. So if anything goes wrong, only them are affected and they don't have to depend on anybody else to get their thing out. So it really helps them making their life a lot safer and gives them a lot more speed because they have autonomy. >> So, why come to re:Invent? What do you get with this audience that you don't get elsewhere? >> Why to re:Invent? I think like re:Invent in the Cloud and AWS is a lot about getting speed to companies to build better product and faster. And essentially like the tool we provide and the technology and the platform we provide is really at the heart of that in itself. And so that's why we feel we have really great conversation with all the people on the floor. >> 'the people who have the right mindset for adopting... >> For me, it's very much community and networking, I love developer community and just community in general is my lifeblood. That's why I travel so much and I talk about these things and I'm with people and if it's not about the products, the story and the story is what gets people. That's why I love being here and being with my team and it's amazing. >> And what is that story? If you had an elevator pitch to give, what would you tell me? >> Hoo, if you were in a late release or deploy at night. I've been there, I'm sure you've been there, it doesn't matter what you're doing. We don't want be up until two, three in the morning doing those things, right? Our product helps alleviate those stresses. And you talking about accessibility, what I do, you know, a big piece of that are hidden impairments like anxiety will stress and anxiety go hand in hand and you want to alleviate that all across the board for everybody involved. >> As you see organizations shift Agile technologies and to parallel development and continuous release cycles, what are some of the biggest barriers they encounter in changing that mindset? >> Ooh, what do you think? >> It depends on where they are in the organization. The Agile transformation is a journey and it's also a change of mindset, it's a change of process. So depending on where they are then they might have some areas where they need a little bit more effort in those directions. What we see is that feature flag just the control of the layout. It's usually something that's fairly easily adopted. Thinking about measurement and attaching measurement to it is often something that requires a little bit more thinking. Like engineers are not really used to thinking about AB testing. It feels like more of a product management thing but AB testing is important also for performance informations like errors and all those things. There is a lot of risk management to be done. We do that through monitoring with APMs, but with feature flag and with Split, you can do that at a feature level and it really gives a great insight. And that's usually something that takes a little bit more digestion from the developers to really get their mind around it and get to it. But there's a lot of value to it. >> I'm looking at the split I/O website and I like the tagline shorten time from code to customer. As customers in any industry, as consumers, we have this expectation that we can get whatever we want anytime 24 by 7 and it's going to be a relevant experience. So it sounds to me like from a speed perspective, there's a lot of business impact that Split can help organizations make from getting releases faster, getting cut faster time-to-market, delivering what customers expect because we all expect real-time these days. Nobody wants to wait. >> Yeah, that's right. Yeah, I think that has to do with the going back to the decoupling of things that, you know... Not having to go through so many teams to have it tested and getting away from all the meetings about meetings to review the metrics, right? We all love meetings about meetings. >> No. (laughs loudly) >> Right, exactly, exactly. So being able to take that away and being able to push all of that stuff into production, getting it tested while it's in production and then being able to turn those features on, it's already there without having to do another deployment. And I think, like that's really powerful to me at least. >> Does your solution have value at the security level as well? >> Yes. So that's one of the particularity on the way we do things is like the way you control the feature flag, you have kind of two ways of doing it. Either the piece of code, the SDKs that we provide, the library we provide, you that you put in your code could come back to our platform and check. The way we do it is we send the rules back to the SDK so the whole evaluation is local. The evaluation is extremely fast and it's very secure because it's all happening within your environment. You never have to share any information, no PI whatsoever, contrary it to some of the other tools that you might find on the market. >> So the theme of the booth is 'What a Release, What a Relief'. What are some of the things that you're hearing as you're engaging folks on the show floor this week? >> Oh, what is Aura Photography and can I take a picture of. (everyone laughs loudly) I think just a lot of the stresses of... They're like the release cycle and you know, having to go through so many teams. I feel like that's a common theme that I've heard of. >> Yeah, we see a number of teams organization that still have like really big deployments with like a lot of teams basically coming together, pushing the code together, and there's a lot of pain in it. It's like, it's a huge effort by huge teams. You get 10, 20 people that have to have watch over it at always weird hours, and I think there is a lot of pain to that and that resonate a lot with people. And when we talk about monitoring at the future level, that also helps a lot. Like I was part of organizations before where we had a dedicated staff engineer to just monitor and fix performance on a daily basis because it's such a huge problem and it affects so much the performance of the company. And so essentially, you have this person that tries to look at is a performance being degraded today with the deployment of yesterday and what went out yesterday and you have so many things that went out. It's so hard to control. With what we provide, we tell you exactly which feature flag is responsible for the degradation. And so, you don't need that person to focus on that anymore. And you can focus on delivering value a lot better. >> I think it also might take away the need for extensive release notebooks and playbooks, right? 'Cause when you do bring all those teams together, it's certain people that are in that meeting and there's a PDF saying, all right, we check this off the list, we check this off the list. I think that might alleviate some of that overhead as well. >> Streamlining processes, process efficiencies, workforce productivity improvements, big impact. >> And that gets code quicker to the user. >> You talk about decoupling deploy from release. What do you mean by that? What's the value? >> So the deployment in my definition is essentially getting the code out to production. The release is activating the code in production. And often people do both of those things at the same time, right? But there's a huge risk when you do that because if anything goes wrong, now you need to revert everything which is not a short operation often and takes a lot of effort. And so now, if you can basically push your code to production but separate the activation of it, the release of it, then it goes a lot faster. It's a lot. You have a lot of autonomy and decoupling and if anything goes wrong, it's the click of a button and it's off. So like there's a lot of safety that comes with it and we know that any outages as a high cost for all the companies. So it's like, if you can reduce the outage to like five seconds... >> Right. >> It's a lot better than basically several hours. >> Can you talk about the value out of Split versus DIY and where are most of your customers in this process? Do they have a bunch of tools, a bunch of processes, a bunch of teams, and you're really helping them consolidate streamline? >> The one thing I hear a lot is we rolled our own AB testing and feature flagging system, but some of the issues I've seen and I've heard are that they don't have all those metrics or they have to work with a specific data team to get those metrics. And then you go back to having those meetings about meetings... >> Lisa: Dependencies. >> Right, you have a data team that's putting together a report that is then presented to you and then that's got to be presented to a stakeholder and then that stakeholder makes a decision whether to turn on feature A or feature B, right? Our product from my understanding is we have those metrics already built in and you can have that at your disposal. >> Yeah, the other thing I would add to that is like we see a number of people, they start on the feature flag journey just because they have a high risk thing that they need to put out. So they do the minimal thing to basically control it somehow, but it works only in one part of the stacks. They can't basically leverage it anywhere else and it's very limited in capability so that it just serve the purpose that was needed at that time. They don't have a dedicated team to manage it. So it just there, but it's very constrained and it's not supported effectively. The other thing is like for those companies is like they have a question to ask themselves. It's like do they want to invest resources in managing that kind of tool or is it not so core to their business that they want essentially to have vendor deal with it at a much lower price and they would have to invest resources for them to support it, and... >> Sounds like feature flags are kind of a team building. Have you have a team building dimension to them? >> Yeah. >> Yeah. >> It takes a team for sure. >> Yeah, and then once you add like AB testing and the feature flag, it's the collaboration between product management and engineering. It can go even further. Like two executives like to basically, you know, view the impact, understand the impact. So it goes from the control to the risk management to the product and to the impact and measuring the flow of delivery and the communication around it. >> Here we are at re:Invent, so many thousands of people as I mentioned, we're on the second full-day of the event. What have you heard from AWS that really excites you about being in their ecosystem? Any news in particular that jumps out at you that really speaks to improving that developer experience as if we've heard a lot of focus on the developer? >> Chris: Yeah, I haven't heard much, have you? >> So, I arrived yesterday, I haven't followed yet all the announcement, I'm just like, >> there's so many- >> on the news, yeah, yeah. >> So I'm on the booth at the same time. >> I stopped counting at 15 during the Keynote this morning. >> Many of them just can't keep up, there's so much happening at one time's so much. >> This event is a can of content, can of news re:Invent. It is hard. But yesterday they were spent so much time talking about data and how... And I always think every company today has to be a data company, have to be a software company, we were just talking with Capital One and they think of themselves as a technology company that does banking. And sometimes, I'll talk with retailers that think of themselves as technology companies that do retail and they love that but that's what companies like Split have to enable these days. It's companies to become technology companies, deliver code faster to customer because the customer's demanding it. We're not going to want less stuff slower. >> Yeah, I mean it's so essential I think for me like I joined Split because of that premises. Like every company now is a software company and every company has really to compete in innovation. You know all those banks, Capital One like we see it a lot in the financial industry where our message resonates extremely strongly is really in a high-competitive environment and they have to be innovative and innovation comes when people have speed and autonomy. And if you basically provide that to teams and the tools to basically get some signals and some quick feedback loop, that's how you get innovation. Like you can't decide what to build but you can basically provide the tools to enable them to think about. >> Right, you can experiment more flexibly right, faster. >> And developers have to be empowered, right? >> Yes. >> I think that's the probably one of the number one messages I've heard at all the shows we've done this year. How influential the developer is in the direction of the business. >> Autonomy and empowerment are two main factors 'cause I'm a front end developer at heart and I want to work on cool stuff and we're doing cool stuff. Like we are doing cool stuff. We can't talk about all of it, right? But I think we're doing a lot of cool things at Split and I'm really stoked to be a part of the team and grow developer relations, grow developer advocacy and be along for the journey. >> Yeah, I love that. Last question for both of you, same question. If you had a bumper sticker and you were going to put it on a fancy shiny new car, car of your choice about Split, what would it say? Pierre I'll start with you then Chris. >> Bumper sticker. >> On the spot question. >> On the question, (everyone laughs happily) I mean the easy answer is probably written on my t-shirt. Like, you know, 'What a Release, What a Relief'. I think that the first step for teams is like, you can have a message that's very like even further, you know, the Agile transformation is a journey and I basically tell people, you need to first crawl, walk and run and I think the 'What a Release, What a Relief' is a good step to like getting to the working. And I think like that would be the first bumper sticker before I get to the further one about AP testing and innovative. >> Love it. Chris, what would your bumper sticker say? >> It would say Split software, feature flags for the masses. Hard stop. >> Mic drop. >> Done. >> Awesome guys, thank you so much for joining Paul and me on the program. It's been outstanding introducing Split to our audience, what you do, how you're impacting the developer experience and ultimately, the business and the end customer on the backend who just wants things to work. We appreciate your insights, we appreciate your time. >> Thanks so much for having us. >> Appreciate it. >> Our pleasure. For our guests and Paul Gillin, I'm Lisa Martin. You're watching theCUBE, which you know is the leader in live enterprise and emerging tech coverage. (bright upbeat music)
SUMMARY :
We are so excited to be here of the things that the Cloud enables Chris, great to have you and What's the value in it for customers? and elements that really helps As the developer advocate, and bring that to them, like and also attach measurement to it. and being able to control So you can do AB testing, that's the feature you would go with. of the impact in feature flags and being able to write that UI, and they don't have to and the technology and 'the people who have the it's not about the products, and you want to alleviate from the developers to really and I like the tagline shorten to do with the going back and then being able to the library we provide, you What are some of the things and you know, having to and it affects so much the the need for extensive release notebooks Streamlining processes, What's the value? And so now, if you can It's a lot better than And then you go back to a report that is then presented to you so that it just serve the purpose Have you have a team and the feature flag, of focus on the developer? on the news, during the Keynote this morning. Many of them just can't keep and they think of themselves and they have to be innovative Right, you can experiment of the number one messages I've heard and be along for the journey. and you were going to put I mean the easy answer is Chris, what would your bumper sticker say? feature flags for the masses. and the end customer which you know is the leader
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Lisa Martin | PERSON | 0.99+ |
Paul Gillin | PERSON | 0.99+ |
Chris | PERSON | 0.99+ |
Paul Gill | PERSON | 0.99+ |
Paul | PERSON | 0.99+ |
10 teams | QUANTITY | 0.99+ |
Chris Demars | PERSON | 0.99+ |
five teams | QUANTITY | 0.99+ |
Capital One | ORGANIZATION | 0.99+ |
10 | QUANTITY | 0.99+ |
Lisa | PERSON | 0.99+ |
Chris DeMars | PERSON | 0.99+ |
Monday night | DATE | 0.99+ |
Pierre | PERSON | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
yesterday | DATE | 0.99+ |
third day | QUANTITY | 0.99+ |
5% | QUANTITY | 0.99+ |
10% | QUANTITY | 0.99+ |
five seconds | QUANTITY | 0.99+ |
Split | ORGANIZATION | 0.99+ |
two executives | QUANTITY | 0.99+ |
two guests | QUANTITY | 0.99+ |
both | QUANTITY | 0.99+ |
7 | QUANTITY | 0.99+ |
one | QUANTITY | 0.99+ |
Split. split.io | OTHER | 0.99+ |
Sin City | LOCATION | 0.99+ |
first step | QUANTITY | 0.99+ |
today | DATE | 0.98+ |
one part | QUANTITY | 0.98+ |
two ways | QUANTITY | 0.98+ |
second full day | QUANTITY | 0.97+ |
One | QUANTITY | 0.97+ |
second full-day | QUANTITY | 0.97+ |
two main factors | QUANTITY | 0.97+ |
first | QUANTITY | 0.96+ |
this week | DATE | 0.96+ |
Agile | TITLE | 0.96+ |
24 | QUANTITY | 0.95+ |
15 | QUANTITY | 0.95+ |
Keynote | EVENT | 0.95+ |
three | QUANTITY | 0.95+ |
20 people | QUANTITY | 0.95+ |
theCUBE | ORGANIZATION | 0.94+ |
this morning | DATE | 0.93+ |
this year | DATE | 0.92+ |
Aura Photography | ORGANIZATION | 0.91+ |
feature B | OTHER | 0.87+ |
Invent | EVENT | 0.85+ |
tens of thousands of people | QUANTITY | 0.84+ |
Pierre-Alexandre Masse | PERSON | 0.84+ |
one time | QUANTITY | 0.84+ |
feature A | OTHER | 0.83+ |
re:Invent | EVENT | 0.82+ |
re:Invent 2022 | EVENT | 0.82+ |
What a Release, What a Relief | TITLE | 0.8+ |
one thing | QUANTITY | 0.79+ |
two essential | QUANTITY | 0.77+ |
thousands of people | QUANTITY | 0.77+ |
first bumper | QUANTITY | 0.76+ |
re:Invent in | TITLE | 0.75+ |
two | QUANTITY | 0.75+ |
DevOps | TITLE | 0.66+ |
things | QUANTITY | 0.66+ |
Software | ORGANIZATION | 0.66+ |
every individual team | QUANTITY | 0.65+ |
one messages | QUANTITY | 0.6+ |
lot of people | QUANTITY | 0.6+ |
The Truth About MySQL HeatWave
>>When Oracle acquired my SQL via the Sun acquisition, nobody really thought the company would put much effort into the platform preferring to focus all the wood behind its leading Oracle database, Arrow pun intended. But two years ago, Oracle surprised many folks by announcing my SQL Heatwave a new database as a service with a massively parallel hybrid Columbia in Mary Mary architecture that brings together transactional and analytic data in a single platform. Welcome to our latest database, power panel on the cube. My name is Dave Ante, and today we're gonna discuss Oracle's MySQL Heat Wave with a who's who of cloud database industry analysts. Holgar Mueller is with Constellation Research. Mark Stammer is the Dragon Slayer and Wikibon contributor. And Ron Westfall is with Fu Chim Research. Gentlemen, welcome back to the Cube. Always a pleasure to have you on. Thanks for having us. Great to be here. >>So we've had a number of of deep dive interviews on the Cube with Nip and Aggarwal. You guys know him? He's a senior vice president of MySQL, Heatwave Development at Oracle. I think you just saw him at Oracle Cloud World and he's come on to describe this is gonna, I'll call it a shock and awe feature additions to to heatwave. You know, the company's clearly putting r and d into the platform and I think at at cloud world we saw like the fifth major release since 2020 when they first announced MySQL heat wave. So just listing a few, they, they got, they taken, brought in analytics machine learning, they got autopilot for machine learning, which is automation onto the basic o l TP functionality of the database. And it's been interesting to watch Oracle's converge database strategy. We've contrasted that amongst ourselves. Love to get your thoughts on Amazon's get the right tool for the right job approach. >>Are they gonna have to change that? You know, Amazon's got the specialized databases, it's just, you know, the both companies are doing well. It just shows there are a lot of ways to, to skin a cat cuz you see some traction in the market in, in both approaches. So today we're gonna focus on the latest heat wave announcements and we're gonna talk about multi-cloud with a native MySQL heat wave implementation, which is available on aws MySQL heat wave for Azure via the Oracle Microsoft interconnect. This kind of cool hybrid action that they got going. Sometimes we call it super cloud. And then we're gonna dive into my SQL Heatwave Lake house, which allows users to process and query data across MyQ databases as heatwave databases, as well as object stores. So, and then we've got, heatwave has been announced on AWS and, and, and Azure, they're available now and Lake House I believe is in beta and I think it's coming out the second half of next year. So again, all of our guests are fresh off of Oracle Cloud world in Las Vegas. So they got the latest scoop. Guys, I'm done talking. Let's get into it. Mark, maybe you could start us off, what's your opinion of my SQL Heatwaves competitive position? When you think about what AWS is doing, you know, Google is, you know, we heard Google Cloud next recently, we heard about all their data innovations. You got, obviously Azure's got a big portfolio, snowflakes doing well in the market. What's your take? >>Well, first let's look at it from the point of view that AWS is the market leader in cloud and cloud services. They own somewhere between 30 to 50% depending on who you read of the market. And then you have Azure as number two and after that it falls off. There's gcp, Google Cloud platform, which is further way down the list and then Oracle and IBM and Alibaba. So when you look at AWS and you and Azure saying, hey, these are the market leaders in the cloud, then you start looking at it and saying, if I am going to provide a service that competes with the service they have, if I can make it available in their cloud, it means that I can be more competitive. And if I'm compelling and compelling means at least twice the performance or functionality or both at half the price, I should be able to gain market share. >>And that's what Oracle's done. They've taken a superior product in my SQL heat wave, which is faster, lower cost does more for a lot less at the end of the day and they make it available to the users of those clouds. You avoid this little thing called egress fees, you avoid the issue of having to migrate from one cloud to another and suddenly you have a very compelling offer. So I look at what Oracle's doing with MyQ and it feels like, I'm gonna use a word term, a flanking maneuver to their competition. They're offering a better service on their platforms. >>All right, so thank you for that. Holger, we've seen this sort of cadence, I sort of referenced it up front a little bit and they sat on MySQL for a decade, then all of a sudden we see this rush of announcements. Why did it take so long? And and more importantly is Oracle, are they developing the right features that cloud database customers are looking for in your view? >>Yeah, great question, but first of all, in your interview you said it's the edit analytics, right? Analytics is kind of like a marketing buzzword. Reports can be analytics, right? The interesting thing, which they did, the first thing they, they, they crossed the chasm between OTP and all up, right? In the same database, right? So major engineering feed very much what customers want and it's all about creating Bellevue for customers, which, which I think is the part why they go into the multi-cloud and why they add these capabilities. And they certainly with the AI capabilities, it's kind of like getting it into an autonomous field, self-driving field now with the lake cost capabilities and meeting customers where they are, like Mark has talked about the e risk costs in the cloud. So that that's a significant advantage, creating value for customers and that's what at the end of the day matters. >>And I believe strongly that long term it's gonna be ones who create better value for customers who will get more of their money From that perspective, why then take them so long? I think it's a great question. I think largely he mentioned the gentleman Nial, it's largely to who leads a product. I used to build products too, so maybe I'm a little fooling myself here, but that made the difference in my view, right? So since he's been charged, he's been building things faster than the rest of the competition, than my SQL space, which in hindsight we thought was a hot and smoking innovation phase. It kind of like was a little self complacent when it comes to the traditional borders of where, where people think, where things are separated between OTP and ola or as an example of adjacent support, right? Structured documents, whereas unstructured documents or databases and all of that has been collapsed and brought together for building a more powerful database for customers. >>So I mean it's certainly, you know, when, when Oracle talks about the competitors, you know, the competitors are in the, I always say they're, if the Oracle talks about you and knows you're doing well, so they talk a lot about aws, talk a little bit about Snowflake, you know, sort of Google, they have partnerships with Azure, but, but in, so I'm presuming that the response in MySQL heatwave was really in, in response to what they were seeing from those big competitors. But then you had Maria DB coming out, you know, the day that that Oracle acquired Sun and, and launching and going after the MySQL base. So it's, I'm, I'm interested and we'll talk about this later and what you guys think AWS and Google and Azure and Snowflake and how they're gonna respond. But, but before I do that, Ron, I want to ask you, you, you, you can get, you know, pretty technical and you've probably seen the benchmarks. >>I know you have Oracle makes a big deal out of it, publishes its benchmarks, makes some transparent on on GI GitHub. Larry Ellison talked about this in his keynote at Cloud World. What are the benchmarks show in general? I mean, when you, when you're new to the market, you gotta have a story like Mark was saying, you gotta be two x you know, the performance at half the cost or you better be or you're not gonna get any market share. So, and, and you know, oftentimes companies don't publish market benchmarks when they're leading. They do it when they, they need to gain share. So what do you make of the benchmarks? Have their, any results that were surprising to you? Have, you know, they been challenged by the competitors. Is it just a bunch of kind of desperate bench marketing to make some noise in the market or you know, are they real? What's your view? >>Well, from my perspective, I think they have the validity. And to your point, I believe that when it comes to competitor responses, that has not really happened. Nobody has like pulled down the information that's on GitHub and said, Oh, here are our price performance results. And they counter oracles. In fact, I think part of the reason why that hasn't happened is that there's the risk if Oracle's coming out and saying, Hey, we can deliver 17 times better query performance using our capabilities versus say, Snowflake when it comes to, you know, the Lakehouse platform and Snowflake turns around and says it's actually only 15 times better during performance, that's not exactly an effective maneuver. And so I think this is really to oracle's credit and I think it's refreshing because these differentiators are significant. We're not talking, you know, like 1.2% differences. We're talking 17 fold differences, we're talking six fold differences depending on, you know, where the spotlight is being shined and so forth. >>And so I think this is actually something that is actually too good to believe initially at first blush. If I'm a cloud database decision maker, I really have to prioritize this. I really would know, pay a lot more attention to this. And that's why I posed the question to Oracle and others like, okay, if these differentiators are so significant, why isn't the needle moving a bit more? And it's for, you know, some of the usual reasons. One is really deep discounting coming from, you know, the other players that's really kind of, you know, marketing 1 0 1, this is something you need to do when there's a real competitive threat to keep, you know, a customer in your own customer base. Plus there is the usual fear and uncertainty about moving from one platform to another. But I think, you know, the traction, the momentum is, is shifting an Oracle's favor. I think we saw that in the Q1 efforts, for example, where Oracle cloud grew 44% and that it generated, you know, 4.8 billion and revenue if I recall correctly. And so, so all these are demonstrating that's Oracle is making, I think many of the right moves, publishing these figures for anybody to look at from their own perspective is something that is, I think, good for the market and I think it's just gonna continue to pay dividends for Oracle down the horizon as you know, competition intens plots. So if I were in, >>Dave, can I, Dave, can I interject something and, and what Ron just said there? Yeah, please go ahead. A couple things here, one discounting, which is a common practice when you have a real threat, as Ron pointed out, isn't going to help much in this situation simply because you can't discount to the point where you improve your performance and the performance is a huge differentiator. You may be able to get your price down, but the problem that most of them have is they don't have an integrated product service. They don't have an integrated O L T P O L A P M L N data lake. Even if you cut out two of them, they don't have any of them integrated. They have multiple services that are required separate integration and that can't be overcome with discounting. And the, they, you have to pay for each one of these. And oh, by the way, as you grow, the discounts go away. So that's a, it's a minor important detail. >>So, so that's a TCO question mark, right? And I know you look at this a lot, if I had that kind of price performance advantage, I would be pounding tco, especially if I need two separate databases to do the job. That one can do, that's gonna be, the TCO numbers are gonna be off the chart or maybe down the chart, which you want. Have you looked at this and how does it compare with, you know, the big cloud guys, for example, >>I've looked at it in depth, in fact, I'm working on another TCO on this arena, but you can find it on Wiki bod in which I compared TCO for MySEQ Heat wave versus Aurora plus Redshift plus ML plus Blue. I've compared it against gcps services, Azure services, Snowflake with other services. And there's just no comparison. The, the TCO differences are huge. More importantly, thefor, the, the TCO per performance is huge. We're talking in some cases multiple orders of magnitude, but at least an order of magnitude difference. So discounting isn't gonna help you much at the end of the day, it's only going to lower your cost a little, but it doesn't improve the automation, it doesn't improve the performance, it doesn't improve the time to insight, it doesn't improve all those things that you want out of a database or multiple databases because you >>Can't discount yourself to a higher value proposition. >>So what about, I wonder ho if you could chime in on the developer angle. You, you followed that, that market. How do these innovations from heatwave, I think you used the term developer velocity. I've heard you used that before. Yeah, I mean, look, Oracle owns Java, okay, so it, it's, you know, most popular, you know, programming language in the world, blah, blah blah. But it does it have the, the minds and hearts of, of developers and does, where does heatwave fit into that equation? >>I think heatwave is gaining quickly mindshare on the developer side, right? It's not the traditional no sequel database which grew up, there's a traditional mistrust of oracles to developers to what was happening to open source when gets acquired. Like in the case of Oracle versus Java and where my sql, right? And, but we know it's not a good competitive strategy to, to bank on Oracle screwing up because it hasn't worked not on Java known my sequel, right? And for developers, it's, once you get to know a technology product and you can do more, it becomes kind of like a Swiss army knife and you can build more use case, you can build more powerful applications. That's super, super important because you don't have to get certified in multiple databases. You, you are fast at getting things done, you achieve fire, develop velocity, and the managers are happy because they don't have to license more things, send you to more trainings, have more risk of something not being delivered, right? >>So it's really the, we see the suite where this best of breed play happening here, which in general was happening before already with Oracle's flagship database. Whereas those Amazon as an example, right? And now the interesting thing is every step away Oracle was always a one database company that can be only one and they're now generally talking about heat web and that two database company with different market spaces, but same value proposition of integrating more things very, very quickly to have a universal database that I call, they call the converge database for all the needs of an enterprise to run certain application use cases. And that's what's attractive to developers. >>It's, it's ironic isn't it? I mean I, you know, the rumor was the TK Thomas Curian left Oracle cuz he wanted to put Oracle database on other clouds and other places. And maybe that was the rift. Maybe there was, I'm sure there was other things, but, but Oracle clearly is now trying to expand its Tam Ron with, with heatwave into aws, into Azure. How do you think Oracle's gonna do, you were at a cloud world, what was the sentiment from customers and the independent analyst? Is this just Oracle trying to screw with the competition, create a little diversion? Or is this, you know, serious business for Oracle? What do you think? >>No, I think it has lakes. I think it's definitely, again, attriting to Oracle's overall ability to differentiate not only my SQL heat wave, but its overall portfolio. And I think the fact that they do have the alliance with the Azure in place, that this is definitely demonstrating their commitment to meeting the multi-cloud needs of its customers as well as what we pointed to in terms of the fact that they're now offering, you know, MySQL capabilities within AWS natively and that it can now perform AWS's own offering. And I think this is all demonstrating that Oracle is, you know, not letting up, they're not resting on its laurels. That's clearly we are living in a multi-cloud world, so why not just make it more easy for customers to be able to use cloud databases according to their own specific, specific needs. And I think, you know, to holder's point, I think that definitely lines with being able to bring on more application developers to leverage these capabilities. >>I think one important announcement that's related to all this was the JSON relational duality capabilities where now it's a lot easier for application developers to use a language that they're very familiar with a JS O and not have to worry about going into relational databases to store their J S O N application coding. So this is, I think an example of the innovation that's enhancing the overall Oracle portfolio and certainly all the work with machine learning is definitely paying dividends as well. And as a result, I see Oracle continue to make these inroads that we pointed to. But I agree with Mark, you know, the short term discounting is just a stall tag. This is not denying the fact that Oracle is being able to not only deliver price performance differentiators that are dramatic, but also meeting a wide range of needs for customers out there that aren't just limited device performance consideration. >>Being able to support multi-cloud according to customer needs. Being able to reach out to the application developer community and address a very specific challenge that has plagued them for many years now. So bring it all together. Yeah, I see this as just enabling Oracles who ring true with customers. That the customers that were there were basically all of them, even though not all of them are going to be saying the same things, they're all basically saying positive feedback. And likewise, I think the analyst community is seeing this. It's always refreshing to be able to talk to customers directly and at Oracle cloud there was a litany of them and so this is just a difference maker as well as being able to talk to strategic partners. The nvidia, I think partnerships also testament to Oracle's ongoing ability to, you know, make the ecosystem more user friendly for the customers out there. >>Yeah, it's interesting when you get these all in one tools, you know, the Swiss Army knife, you expect that it's not able to be best of breed. That's the kind of surprising thing that I'm hearing about, about heatwave. I want to, I want to talk about Lake House because when I think of Lake House, I think data bricks, and to my knowledge data bricks hasn't been in the sites of Oracle yet. Maybe they're next, but, but Oracle claims that MySQL, heatwave, Lakehouse is a breakthrough in terms of capacity and performance. Mark, what are your thoughts on that? Can you double click on, on Lakehouse Oracle's claims for things like query performance and data loading? What does it mean for the market? Is Oracle really leading in, in the lake house competitive landscape? What are your thoughts? >>Well, but name in the game is what are the problems you're solving for the customer? More importantly, are those problems urgent or important? If they're urgent, customers wanna solve 'em. Now if they're important, they might get around to them. So you look at what they're doing with Lake House or previous to that machine learning or previous to that automation or previous to that O L A with O ltp and they're merging all this capability together. If you look at Snowflake or data bricks, they're tacking one problem. You look at MyQ heat wave, they're tacking multiple problems. So when you say, yeah, their queries are much better against the lake house in combination with other analytics in combination with O ltp and the fact that there are no ETLs. So you're getting all this done in real time. So it's, it's doing the query cross, cross everything in real time. >>You're solving multiple user and developer problems, you're increasing their ability to get insight faster, you're having shorter response times. So yeah, they really are solving urgent problems for customers. And by putting it where the customer lives, this is the brilliance of actually being multicloud. And I know I'm backing up here a second, but by making it work in AWS and Azure where people already live, where they already have applications, what they're saying is, we're bringing it to you. You don't have to come to us to get these, these benefits, this value overall, I think it's a brilliant strategy. I give Nip and Argo wallet a huge, huge kudos for what he's doing there. So yes, what they're doing with the lake house is going to put notice on data bricks and Snowflake and everyone else for that matter. Well >>Those are guys that whole ago you, you and I have talked about this. Those are, those are the guys that are doing sort of the best of breed. You know, they're really focused and they, you know, tend to do well at least out of the gate. Now you got Oracle's converged philosophy, obviously with Oracle database. We've seen that now it's kicking in gear with, with heatwave, you know, this whole thing of sweets versus best of breed. I mean the long term, you know, customers tend to migrate towards suite, but the new shiny toy tends to get the growth. How do you think this is gonna play out in cloud database? >>Well, it's the forever never ending story, right? And in software right suite, whereas best of breed and so far in the long run suites have always won, right? So, and sometimes they struggle again because the inherent problem of sweets is you build something larger, it has more complexity and that means your cycles to get everything working together to integrate the test that roll it out, certify whatever it is, takes you longer, right? And that's not the case. It's a fascinating part of what the effort around my SQL heat wave is that the team is out executing the previous best of breed data, bringing us something together. Now if they can maintain that pace, that's something to to, to be seen. But it, the strategy, like what Mark was saying, bring the software to the data is of course interesting and unique and totally an Oracle issue in the past, right? >>Yeah. But it had to be in your database on oci. And but at, that's an interesting part. The interesting thing on the Lake health side is, right, there's three key benefits of a lakehouse. The first one is better reporting analytics, bring more rich information together, like make the, the, the case for silicon angle, right? We want to see engagements for this video, we want to know what's happening. That's a mixed transactional video media use case, right? Typical Lakehouse use case. The next one is to build more rich applications, transactional applications which have video and these elements in there, which are the engaging one. And the third one, and that's where I'm a little critical and concerned, is it's really the base platform for artificial intelligence, right? To run deep learning to run things automatically because they have all the data in one place can create in one way. >>And that's where Oracle, I know that Ron talked about Invidia for a moment, but that's where Oracle doesn't have the strongest best story. Nonetheless, the two other main use cases of the lake house are very strong, very well only concern is four 50 terabyte sounds long. It's an arbitrary limitation. Yeah, sounds as big. So for the start, and it's the first word, they can make that bigger. You don't want your lake house to be limited and the terabyte sizes or any even petabyte size because you want to have the certainty. I can put everything in there that I think it might be relevant without knowing what questions to ask and query those questions. >>Yeah. And you know, in the early days of no schema on right, it just became a mess. But now technology has evolved to allow us to actually get more value out of that data. Data lake. Data swamp is, you know, not much more, more, more, more logical. But, and I want to get in, in a moment, I want to come back to how you think the competitors are gonna respond. Are they gonna have to sort of do a more of a converged approach? AWS in particular? But before I do, Ron, I want to ask you a question about autopilot because I heard Larry Ellison's keynote and he was talking about how, you know, most security issues are human errors with autonomy and autonomous database and things like autopilot. We take care of that. It's like autonomous vehicles, they're gonna be safer. And I went, well maybe, maybe someday. So Oracle really tries to emphasize this, that every time you see an announcement from Oracle, they talk about new, you know, autonomous capabilities. It, how legit is it? Do people care? What about, you know, what's new for heatwave Lakehouse? How much of a differentiator, Ron, do you really think autopilot is in this cloud database space? >>Yeah, I think it will definitely enhance the overall proposition. I don't think people are gonna buy, you know, lake house exclusively cause of autopilot capabilities, but when they look at the overall picture, I think it will be an added capability bonus to Oracle's benefit. And yeah, I think it's kind of one of these age old questions, how much do you automate and what is the bounce to strike? And I think we all understand with the automatic car, autonomous car analogy that there are limitations to being able to use that. However, I think it's a tool that basically every organization out there needs to at least have or at least evaluate because it goes to the point of it helps with ease of use, it helps make automation more balanced in terms of, you know, being able to test, all right, let's automate this process and see if it works well, then we can go on and switch on on autopilot for other processes. >>And then, you know, that allows, for example, the specialists to spend more time on business use cases versus, you know, manual maintenance of, of the cloud database and so forth. So I think that actually is a, a legitimate value proposition. I think it's just gonna be a case by case basis. Some organizations are gonna be more aggressive with putting automation throughout their processes throughout their organization. Others are gonna be more cautious. But it's gonna be, again, something that will help the overall Oracle proposition. And something that I think will be used with caution by many organizations, but other organizations are gonna like, hey, great, this is something that is really answering a real problem. And that is just easing the use of these databases, but also being able to better handle the automation capabilities and benefits that come with it without having, you know, a major screwup happened and the process of transitioning to more automated capabilities. >>Now, I didn't attend cloud world, it's just too many red eyes, you know, recently, so I passed. But one of the things I like to do at those events is talk to customers, you know, in the spirit of the truth, you know, they, you know, you'd have the hallway, you know, track and to talk to customers and they say, Hey, you know, here's the good, the bad and the ugly. So did you guys, did you talk to any customers my SQL Heatwave customers at, at cloud world? And and what did you learn? I don't know, Mark, did you, did you have any luck and, and having some, some private conversations? >>Yeah, I had quite a few private conversations. The one thing before I get to that, I want disagree with one point Ron made, I do believe there are customers out there buying the heat wave service, the MySEQ heat wave server service because of autopilot. Because autopilot is really revolutionary in many ways in the sense for the MySEQ developer in that it, it auto provisions, it auto parallel loads, IT auto data places it auto shape predictions. It can tell you what machine learning models are going to tell you, gonna give you your best results. And, and candidly, I've yet to meet a DBA who didn't wanna give up pedantic tasks that are pain in the kahoo, which they'd rather not do and if it's long as it was done right for them. So yes, I do think people are buying it because of autopilot and that's based on some of the conversations I had with customers at Oracle Cloud World. >>In fact, it was like, yeah, that's great, yeah, we get fantastic performance, but this really makes my life easier and I've yet to meet a DBA who didn't want to make their life easier. And it does. So yeah, I've talked to a few of them. They were excited. I asked them if they ran into any bugs, were there any difficulties in moving to it? And the answer was no. In both cases, it's interesting to note, my sequel is the most popular database on the planet. Well, some will argue that it's neck and neck with SQL Server, but if you add in Mariah DB and ProCon db, which are forks of MySQL, then yeah, by far and away it's the most popular. And as a result of that, everybody for the most part has typically a my sequel database somewhere in their organization. So this is a brilliant situation for anybody going after MyQ, but especially for heat wave. And the customers I talk to love it. I didn't find anybody complaining about it. And >>What about the migration? We talked about TCO earlier. Did your t does your TCO analysis include the migration cost or do you kind of conveniently leave that out or what? >>Well, when you look at migration costs, there are different kinds of migration costs. By the way, the worst job in the data center is the data migration manager. Forget it, no other job is as bad as that one. You get no attaboys for doing it. Right? And then when you screw up, oh boy. So in real terms, anything that can limit data migration is a good thing. And when you look at Data Lake, that limits data migration. So if you're already a MySEQ user, this is a pure MySQL as far as you're concerned. It's just a, a simple transition from one to the other. You may wanna make sure nothing broke and every you, all your tables are correct and your schema's, okay, but it's all the same. So it's a simple migration. So it's pretty much a non-event, right? When you migrate data from an O LTP to an O L A P, that's an ETL and that's gonna take time. >>But you don't have to do that with my SQL heat wave. So that's gone when you start talking about machine learning, again, you may have an etl, you may not, depending on the circumstances, but again, with my SQL heat wave, you don't, and you don't have duplicate storage, you don't have to copy it from one storage container to another to be able to be used in a different database, which by the way, ultimately adds much more cost than just the other service. So yeah, I looked at the migration and again, the users I talked to said it was a non-event. It was literally moving from one physical machine to another. If they had a new version of MySEQ running on something else and just wanted to migrate it over or just hook it up or just connect it to the data, it worked just fine. >>Okay, so every day it sounds like you guys feel, and we've certainly heard this, my colleague David Foyer, the semi-retired David Foyer was always very high on heatwave. So I think you knows got some real legitimacy here coming from a standing start, but I wanna talk about the competition, how they're likely to respond. I mean, if your AWS and you got heatwave is now in your cloud, so there's some good aspects of that. The database guys might not like that, but the infrastructure guys probably love it. Hey, more ways to sell, you know, EC two and graviton, but you're gonna, the database guys in AWS are gonna respond. They're gonna say, Hey, we got Redshift, we got aqua. What's your thoughts on, on not only how that's gonna resonate with customers, but I'm interested in what you guys think will a, I never say never about aws, you know, and are they gonna try to build, in your view a converged Oola and o LTP database? You know, Snowflake is taking an ecosystem approach. They've added in transactional capabilities to the portfolio so they're not standing still. What do you guys see in the competitive landscape in that regard going forward? Maybe Holger, you could start us off and anybody else who wants to can chime in, >>Happy to, you mentioned Snowflake last, we'll start there. I think Snowflake is imitating that strategy, right? That building out original data warehouse and the clouds tasking project to really proposition to have other data available there because AI is relevant for everybody. Ultimately people keep data in the cloud for ultimately running ai. So you see the same suite kind of like level strategy, it's gonna be a little harder because of the original positioning. How much would people know that you're doing other stuff? And I just, as a former developer manager of developers, I just don't see the speed at the moment happening at Snowflake to become really competitive to Oracle. On the flip side, putting my Oracle hat on for a moment back to you, Mark and Iran, right? What could Oracle still add? Because the, the big big things, right? The traditional chasms in the database world, they have built everything, right? >>So I, I really scratched my hat and gave Nipon a hard time at Cloud world say like, what could you be building? Destiny was very conservative. Let's get the Lakehouse thing done, it's gonna spring next year, right? And the AWS is really hard because AWS value proposition is these small innovation teams, right? That they build two pizza teams, which can be fit by two pizzas, not large teams, right? And you need suites to large teams to build these suites with lots of functionalities to make sure they work together. They're consistent, they have the same UX on the administration side, they can consume the same way, they have the same API registry, can't even stop going where the synergy comes to play over suite. So, so it's gonna be really, really hard for them to change that. But AWS super pragmatic. They're always by themselves that they'll listen to customers if they learn from customers suite as a proposition. I would not be surprised if AWS trying to bring things closer together, being morely together. >>Yeah. Well how about, can we talk about multicloud if, if, again, Oracle is very on on Oracle as you said before, but let's look forward, you know, half a year or a year. What do you think about Oracle's moves in, in multicloud in terms of what kind of penetration they're gonna have in the marketplace? You saw a lot of presentations at at cloud world, you know, we've looked pretty closely at the, the Microsoft Azure deal. I think that's really interesting. I've, I've called it a little bit of early days of a super cloud. What impact do you think this is gonna have on, on the marketplace? But, but both. And think about it within Oracle's customer base, I have no doubt they'll do great there. But what about beyond its existing install base? What do you guys think? >>Ryan, do you wanna jump on that? Go ahead. Go ahead Ryan. No, no, no, >>That's an excellent point. I think it aligns with what we've been talking about in terms of Lakehouse. I think Lake House will enable Oracle to pull more customers, more bicycle customers onto the Oracle platforms. And I think we're seeing all the signs pointing toward Oracle being able to make more inroads into the overall market. And that includes garnishing customers from the leaders in, in other words, because they are, you know, coming in as a innovator, a an alternative to, you know, the AWS proposition, the Google cloud proposition that they have less to lose and there's a result they can really drive the multi-cloud messaging to resonate with not only their existing customers, but also to be able to, to that question, Dave's posing actually garnish customers onto their platform. And, and that includes naturally my sequel but also OCI and so forth. So that's how I'm seeing this playing out. I think, you know, again, Oracle's reporting is indicating that, and I think what we saw, Oracle Cloud world is definitely validating the idea that Oracle can make more waves in the overall market in this regard. >>You know, I, I've floated this idea of Super cloud, it's kind of tongue in cheek, but, but there, I think there is some merit to it in terms of building on top of hyperscale infrastructure and abstracting some of the, that complexity. And one of the things that I'm most interested in is industry clouds and an Oracle acquisition of Cerner. I was struck by Larry Ellison's keynote, it was like, I don't know, an hour and a half and an hour and 15 minutes was focused on healthcare transformation. Well, >>So vertical, >>Right? And so, yeah, so you got Oracle's, you know, got some industry chops and you, and then you think about what they're building with, with not only oci, but then you got, you know, MyQ, you can now run in dedicated regions. You got ADB on on Exadata cloud to customer, you can put that OnPrem in in your data center and you look at what the other hyperscalers are, are doing. I I say other hyperscalers, I've always said Oracle's not really a hyperscaler, but they got a cloud so they're in the game. But you can't get, you know, big query OnPrem, you look at outposts, it's very limited in terms of, you know, the database support and again, that that will will evolve. But now you got Oracle's got, they announced Alloy, we can white label their cloud. So I'm interested in what you guys think about these moves, especially the industry cloud. We see, you know, Walmart is doing sort of their own cloud. You got Goldman Sachs doing a cloud. Do you, you guys, what do you think about that and what role does Oracle play? Any thoughts? >>Yeah, let me lemme jump on that for a moment. Now, especially with the MyQ, by making that available in multiple clouds, what they're doing is this follows the philosophy they've had the past with doing cloud, a customer taking the application and the data and putting it where the customer lives. If it's on premise, it's on premise. If it's in the cloud, it's in the cloud. By making the mice equal heat wave, essentially a plug compatible with any other mice equal as far as your, your database is concern and then giving you that integration with O L A P and ML and Data Lake and everything else, then what you've got is a compelling offering. You're making it easier for the customer to use. So I look the difference between MyQ and the Oracle database, MyQ is going to capture market more market share for them. >>You're not gonna find a lot of new users for the Oracle debate database. Yeah, there are always gonna be new users, don't get me wrong, but it's not gonna be a huge growth. Whereas my SQL heatwave is probably gonna be a major growth engine for Oracle going forward. Not just in their own cloud, but in AWS and in Azure and on premise over time that eventually it'll get there. It's not there now, but it will, they're doing the right thing on that basis. They're taking the services and when you talk about multicloud and making them available where the customer wants them, not forcing them to go where you want them, if that makes sense. And as far as where they're going in the future, I think they're gonna take a page outta what they've done with the Oracle database. They'll add things like JSON and XML and time series and spatial over time they'll make it a, a complete converged database like they did with the Oracle database. The difference being Oracle database will scale bigger and will have more transactions and be somewhat faster. And my SQL will be, for anyone who's not on the Oracle database, they're, they're not stupid, that's for sure. >>They've done Jason already. Right. But I give you that they could add graph and time series, right. Since eat with, Right, Right. Yeah, that's something absolutely right. That's, that's >>A sort of a logical move, right? >>Right. But that's, that's some kid ourselves, right? I mean has worked in Oracle's favor, right? 10 x 20 x, the amount of r and d, which is in the MyQ space, has been poured at trying to snatch workloads away from Oracle by starting with IBM 30 years ago, 20 years ago, Microsoft and, and, and, and didn't work, right? Database applications are extremely sticky when they run, you don't want to touch SIM and grow them, right? So that doesn't mean that heat phase is not an attractive offering, but it will be net new things, right? And what works in my SQL heat wave heat phases favor a little bit is it's not the massive enterprise applications which have like we the nails like, like you might be only running 30% or Oracle, but the connections and the interfaces into that is, is like 70, 80% of your enterprise. >>You take it out and it's like the spaghetti ball where you say, ah, no I really don't, don't want to do all that. Right? You don't, don't have that massive part with the equals heat phase sequel kind of like database which are more smaller tactical in comparison, but still I, I don't see them taking so much share. They will be growing because of a attractive value proposition quickly on the, the multi-cloud, right? I think it's not really multi-cloud. If you give people the chance to run your offering on different clouds, right? You can run it there. The multi-cloud advantages when the Uber offering comes out, which allows you to do things across those installations, right? I can migrate data, I can create data across something like Google has done with B query Omni, I can run predictive models or even make iron models in different place and distribute them, right? And Oracle is paving the road for that, but being available on these clouds. But the multi-cloud capability of database which knows I'm running on different clouds that is still yet to be built there. >>Yeah. And >>That the problem with >>That, that's the super cloud concept that I flowed and I I've always said kinda snowflake with a single global instance is sort of, you know, headed in that direction and maybe has a league. What's the issue with that mark? >>Yeah, the problem with the, with that version, the multi-cloud is clouds to charge egress fees. As long as they charge egress fees to move data between clouds, it's gonna make it very difficult to do a real multi-cloud implementation. Even Snowflake, which runs multi-cloud, has to pass out on the egress fees of their customer when data moves between clouds. And that's really expensive. I mean there, there is one customer I talked to who is beta testing for them, the MySQL heatwave and aws. The only reason they didn't want to do that until it was running on AWS is the egress fees were so great to move it to OCI that they couldn't afford it. Yeah. Egress fees are the big issue but, >>But Mark the, the point might be you might wanna root query and only get the results set back, right was much more tinier, which been the answer before for low latency between the class A problem, which we sometimes still have but mostly don't have. Right? And I think in general this with fees coming down based on the Oracle general E with fee move and it's very hard to justify those, right? But, but it's, it's not about moving data as a multi-cloud high value use case. It's about doing intelligent things with that data, right? Putting into other places, replicating it, what I'm saying the same thing what you said before, running remote queries on that, analyzing it, running AI on it, running AI models on that. That's the interesting thing. Cross administered in the same way. Taking things out, making sure compliance happens. Making sure when Ron says I don't want to be American anymore, I want to be in the European cloud that is gets migrated, right? So tho those are the interesting value use case which are really, really hard for enterprise to program hand by hand by developers and they would love to have out of the box and that's yet the innovation to come to, we have to come to see. But the first step to get there is that your software runs in multiple clouds and that's what Oracle's doing so well with my SQL >>Guys. Amazing. >>Go ahead. Yeah. >>Yeah. >>For example, >>Amazing amount of data knowledge and, and brain power in this market. Guys, I really want to thank you for coming on to the cube. Ron Holger. Mark, always a pleasure to have you on. Really appreciate your time. >>Well all the last names we're very happy for Romanic last and moderator. Thanks Dave for moderating us. All right, >>We'll see. We'll see you guys around. Safe travels to all and thank you for watching this power panel, The Truth About My SQL Heat Wave on the cube. Your leader in enterprise and emerging tech coverage.
SUMMARY :
Always a pleasure to have you on. I think you just saw him at Oracle Cloud World and he's come on to describe this is doing, you know, Google is, you know, we heard Google Cloud next recently, They own somewhere between 30 to 50% depending on who you read migrate from one cloud to another and suddenly you have a very compelling offer. All right, so thank you for that. And they certainly with the AI capabilities, And I believe strongly that long term it's gonna be ones who create better value for So I mean it's certainly, you know, when, when Oracle talks about the competitors, So what do you make of the benchmarks? say, Snowflake when it comes to, you know, the Lakehouse platform and threat to keep, you know, a customer in your own customer base. And oh, by the way, as you grow, And I know you look at this a lot, to insight, it doesn't improve all those things that you want out of a database or multiple databases So what about, I wonder ho if you could chime in on the developer angle. they don't have to license more things, send you to more trainings, have more risk of something not being delivered, all the needs of an enterprise to run certain application use cases. I mean I, you know, the rumor was the TK Thomas Curian left Oracle And I think, you know, to holder's point, I think that definitely lines But I agree with Mark, you know, the short term discounting is just a stall tag. testament to Oracle's ongoing ability to, you know, make the ecosystem Yeah, it's interesting when you get these all in one tools, you know, the Swiss Army knife, you expect that it's not able So when you say, yeah, their queries are much better against the lake house in You don't have to come to us to get these, these benefits, I mean the long term, you know, customers tend to migrate towards suite, but the new shiny bring the software to the data is of course interesting and unique and totally an Oracle issue in And the third one, lake house to be limited and the terabyte sizes or any even petabyte size because you want keynote and he was talking about how, you know, most security issues are human I don't think people are gonna buy, you know, lake house exclusively cause of And then, you know, that allows, for example, the specialists to And and what did you learn? The one thing before I get to that, I want disagree with And the customers I talk to love it. the migration cost or do you kind of conveniently leave that out or what? And when you look at Data Lake, that limits data migration. So that's gone when you start talking about So I think you knows got some real legitimacy here coming from a standing start, So you see the same And you need suites to large teams to build these suites with lots of functionalities You saw a lot of presentations at at cloud world, you know, we've looked pretty closely at Ryan, do you wanna jump on that? I think, you know, again, Oracle's reporting I think there is some merit to it in terms of building on top of hyperscale infrastructure and to customer, you can put that OnPrem in in your data center and you look at what the So I look the difference between MyQ and the Oracle database, MyQ is going to capture market They're taking the services and when you talk about multicloud and But I give you that they could add graph and time series, right. like, like you might be only running 30% or Oracle, but the connections and the interfaces into You take it out and it's like the spaghetti ball where you say, ah, no I really don't, global instance is sort of, you know, headed in that direction and maybe has a league. Yeah, the problem with the, with that version, the multi-cloud is clouds And I think in general this with fees coming down based on the Oracle general E with fee move Yeah. Guys, I really want to thank you for coming on to the cube. Well all the last names we're very happy for Romanic last and moderator. We'll see you guys around.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Mark | PERSON | 0.99+ |
Ron Holger | PERSON | 0.99+ |
Ron | PERSON | 0.99+ |
Mark Stammer | PERSON | 0.99+ |
IBM | ORGANIZATION | 0.99+ |
Ron Westfall | PERSON | 0.99+ |
Ryan | PERSON | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
Dave | PERSON | 0.99+ |
Walmart | ORGANIZATION | 0.99+ |
Larry Ellison | PERSON | 0.99+ |
Microsoft | ORGANIZATION | 0.99+ |
Alibaba | ORGANIZATION | 0.99+ |
Oracle | ORGANIZATION | 0.99+ |
ORGANIZATION | 0.99+ | |
Holgar Mueller | PERSON | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Constellation Research | ORGANIZATION | 0.99+ |
Goldman Sachs | ORGANIZATION | 0.99+ |
17 times | QUANTITY | 0.99+ |
two | QUANTITY | 0.99+ |
David Foyer | PERSON | 0.99+ |
44% | QUANTITY | 0.99+ |
1.2% | QUANTITY | 0.99+ |
4.8 billion | QUANTITY | 0.99+ |
Jason | PERSON | 0.99+ |
Uber | ORGANIZATION | 0.99+ |
Fu Chim Research | ORGANIZATION | 0.99+ |
Dave Ante | PERSON | 0.99+ |
Stephen Chin, JFrog | KubeCon + CloudNativeCon NA 2022
>>Good afternoon, brilliant humans, and welcome back to the Cube. We're live in Detroit, Michigan at Cub Con, and I'm joined by John Furrier. John three exciting days buzzing. How you doing? >>That's great. I mean, we're coming down to the third day. We're keeping the energy going, but this segment's gonna be awesome. The CD foundation's doing amazing work. Developers are gonna be running businesses and workflows are changing. Productivity's the top conversation, and you're gonna start to see a coalescing of the communities who are continuous delivery, and it's gonna be awesome. >>And, and our next guess is an outstanding person to talk about this. We are joined by Stephen Chin, the chair of the CD Foundation. Steven, thanks so much for being here. >>No, no, my pleasure. I mean, this has been an amazing week quote that CubeCon with all of the announcements, all of the people who came out here to Detroit and, you know, fantastic. Like just walking around, you bump into all the right people here. Plus we held a CD summit zero day events, and had a lot of really exciting announcements this week. >>Gotta love the shirt. I gotta say, it's one of my favorites. Love the logos. Love the love the branding. That project got traction. What's the news in the CD foundation? I tried to sneak in the back. I got a little laid into your co-located event. It was packed. Everyone's engaged. It was really looked, look really cool. Give us the update. >>What's the news? Yeah, I know. So we, we had a really, really powerful event. All the key practitioners, the open source leads and folks were there. And one of, one of the things which I think we've done a really good job in the past six months with the CD foundation is getting back to the roots and focusing on technical innovation, right? This is what drives foundations, having strong projects, having people who are building innovation, and also bringing in a new innovation. So one of the projects which we added to the CD foundation this week is called Persia. So it's a, it's a decentralized package repository for getting open source libraries. And it solves a lot of the problems which you get when you have centralized infrastructure. You don't have the right security certificates, you don't have the right verification libraries. And these, these are all things which large companies provision and build out inside of their infrastructure. But the open source communities don't have the benefit of the same sort of really, really strong architecture. A lot of, a lot of the systems we depend upon. It's >>A good point, yeah. >>Yeah. I mean, if you think about the systems that developers depend upon, we depend upon, you know, npm, ruby Gems, Mayn Central, and these systems been around for a while. Like they serve the community well, right? They're, they're well supported by the companies and it's, it's, it's really a great contribution that they give us. But every time there's an outage or there's a security issue, guess, guess how many security issues that our, our research team found at npm? Just ballpark. >>74. >>So there're >>It's gotta be thousands. I mean, it's gotta be a lot of tons >>Of Yeah, >>They, they're currently up to 60,000 >>Whoa. >>Vulnerable, malicious packages in NPM and >>Oh my gosh. So that's a super, that's a jar number even. I know it was gonna be huge, but Holy mo. >>Yeah. So that's a software supply chain in actually right there. So that's, that's open source. Everything's out there. What's, how do, how does, how do you guys fix that? >>Yeah, so per peria kind of shifts the whole model. So when, when you think about a system that can be sustained, it has to be something which, which is not just one company. It has to be a, a, a set of companies, be vendor neutral and be decentralized. So that's why we donated it to the Continuous Delivery Foundation. So that can be that governance body, which, which makes sure it's not a single company, it is to use modern technologies. So you, you, you just need something which is immutable, so it can't be changed. So you can rely on it. It has to have a strong transaction ledger so you can see all of the history of it. You can build up your software, build materials off of it, and it, it has to have a strong peer-to-peer architecture, so it can be sustained long term. >>Steven, you mentioned something I want to just get back to. You mentioned outages and disruption. I, you didn't, you didn't say just the outages, but this whole disruption angle is interesting if something happens. Talk about the impact of the developer. They stalled, inefficiencies create basically disruption. >>No, I mean, if, if, so, so if you think about most DevOps teams in big companies, they support hundreds or thousands of teams and an hour of outage. All those developers, they, they can't program, they can't work. And that's, that's a huge loss of productivity for the company. Now, if you, if you take that up a level when MPM goes down for an hour, how many millions of man hours are wasted by not being able to get your builds working by not being able to get your codes to compile. Like it's, it's >>Like, yeah, I mean, it's almost hard to fathom. I mean, everyone's, It's stopped. Exactly. It's literally like having the plug pulled >>Exactly on whenever you're working on, That's, that's the fundamental problem we're trying to solve. Is it, it needs to be on a, like a well supported, well architected peer to peer network with some strong backing from big companies. So the company is working on Persia, include J Frog, which who I work for, Docker, Oracle. We have Deploy hub, Huawei, a whole bunch of other folks who are also helping out. And when you look at all of those folks, they all have different interests, but it's designed in a way where no single party has control over the network. So really it's, it's a system system. You, you're not relying upon one company or one logo. You're relying upon a well-architected open source implementation that everyone can rely >>On. That's shared software, but it's kind of a fault tolerant feature too. It's like, okay, if something happens here, you have a distributed piece of it, decentralized, you're not gonna go down. You can remediate. All right, so where's this go next? I mean, cuz we've been talking about the role of developer. This needs to be a modern, I won't say modern upgrade, but like a modern workflow or value chain. What's your vision? How do you see that? Cuz you're the center of the CD foundation coming together. People are gonna be coalescing multiple groups. Yeah. >>What's the, No, I think this is a good point. So there, there's a, a lot of different continuous delivery, continuous integration technologies. We're actually, from a Linux Foundation standpoint, we're coalescing all the continued delivery events into one big conference >>Next. You just made an announcement about this earlier this week. Tell us about CD events. What's going on, what's in, what's in the cooker? >>Yeah, and I think one of the big announcements we had was the 0.1 release of CD events. And CD events allows you to take all these systems and connect them in an event scalable, event oriented architecture. The first integration is between Tecton and Capin. So now you can get CD events flowing cleanly between your, your continuous delivery and your observability. And this extends through your entire DevOps pipeline. We all, we all need a standards based framework Yep. For how we get all the disparate continuous integration, continuous delivery, observability systems to, to work together. That's also high performance. It scales with our needs and it, it kind of gives you a future architecture to build on top of. So a lot of the companies I was talking with at the CD summit Yeah. They were very excited about not only using this with the projects we announced, but using this internally as an architecture to build their own DevOps pipelines on. >>I bet that feels good to hear. >>Yeah, absolutely. Yeah. >>Yeah. You mentioned Teton, they just graduated. I saw how many projects have graduated? >>So we have two graduated projects right now. We have Jenkins, which is the first graduated project. Now Tecton is also graduated. And I think this shows that for Tecton it was, it was time, the very mature project, great support, getting a lot of users and having them join the set of graduated projects. And the continuous delivery foundation is a really strong portfolio. And we have a bunch of other projects which also are on their way towards graduation. >>Feels like a moment of social proof I bet. >>For you all. Yeah, yeah. Yeah. No, it's really good. Yeah. >>How long has the CD Foundation been around? >>The CD foundation has been around for, i, I won't wanna say the exact number of years, a few years now. >>Okay. >>But I, I think that it, it was formed because what we wanted is we wanted a foundation which was purpose built. So CNCF is a great foundation. It has a very large umbrella of projects and it takes kind of that big umbrella approach where a lot of different efforts are joining it, a lot of things are happening and you can get good traction, but it produces its own bottlenecks in process. Having a foundation which is just about continuous delivery caters to more of a DevOps, professional DevOps audience. I think this, this gives a good platform for best practices. We're working on a new CDF best practices Yeah. Guide. We're working when use cases with all the member companies. And it, it gives that thought leadership platform for continuous delivery, which you need to be an expert in that area >>And the best practices too. And to identify the issues. Because at the end of the day, with the big thing that's coming out of this is velocity and more developers coming on board. I mean, this is the big thing. More people doing more. Yeah. Well yeah, I mean you take this open source continuous thunder away, you have more developers coming in, they be more productive and then people are gonna even either on the DevOps side or on the straight AP upside. And this is gonna be a huge issue. And the other thing that comes out that I wanna get your thoughts on is the supply chain issue you talked about is hot verifications and certifications of code is such big issue. Can you share your thoughts on that? Because Yeah, this is become, I won't say a business model for some companies, but it's also becoming critical for security that codes verified. >>Yeah. Okay. So I, I think one of, one of the things which we're specifically doing with the Peria project, which is unique, is rather than distributing, for example, libraries that you developed on your laptop and compiled there, or maybe they were built on, you know, a runner somewhere like Travis CI or GitHub actions, all the libraries being distributed on Persia are built by the authorized nodes in the network. And then they're, they're verified across all of the authorized nodes. So you nice, you have a, a gar, the basic guarantee we're giving you is when you download something from the Peria network, you'll get exactly the same binary as if you built it yourself from source. >>So there's a lot of trust >>And, and transparency. Yeah, exactly. And if you remember back to like kind of the seminal project, which kicked off this whole supply chain security like, like whirlwind it was SolarWinds. Yeah. Yeah. And the exact problem they hit was the build ran, it produced a result, they modified the code of the bill of the resulting binary and then they signed it. So if you built with the same source and then you went through that same process a second time, you would've gotten a different result, which was a malicious pre right. Yeah. And it's very hard to risk take, to take a binary file Yep. And determine if there's malicious code in it. Cuz it's not like source code. You can't inspect it, you can't do a code audit. It's totally different. So I think we're solving a key part of this with Persia, where you're freeing open source projects from the possibility of having their binaries, their packages, their end reduces, tampered with. And also upstream from this, you do want to have verification of prs, people doing code reviews, making sure that they're looking at the source code. And I think there's a lot of good efforts going on in the open source security foundation. So I'm also on the governing board of Open ssf >>To Do you sleep? You have three jobs you've said on camera? No, I can't even imagine. Yeah. Didn't >>You just spin that out from this open source security? Is that the new one they >>Spun out? Yeah, So the Open Source Security foundation is one of the new Linux Foundation projects. They, they have been around for a couple years, but they did a big reboot last year around this time. And I think what they really did a good job of now is bringing all the industry players to the table, having dialogue with government agencies, figuring out like, what do we need to do to support open source projects? Is it more investment in memory, safe languages? Do we need to have more investment in, in code audits or like security reviews of opensource projects. Lot of things. And all of those things require money investments. And that's what all the companies, including Jay Frogger doing to advance open source supply chain security. I >>Mean, it's, it's really kind of interesting to watch some different demographics of the developers and the vendors and the customers. On one hand, if you're a hardware person company, you have, you talk zero trust your software, your top trust, so your trusted code, and you got zero trust. It's interesting, depending on where you're coming from, they're all trying to achieve the same thing. It means zero trust. Makes sense. But then also I got code, I I want trust. Trust and verified. So security is in everything now. So code. So how do you see that traversing over? Is it just semantics or what's your view on that? >>The, the right way of looking at security is from the standpoint of the hacker, because they're always looking for >>Well said, very well said, New >>Loop, hope, new loopholes, new exploits. And they're, they're very, very smart people. And I think when you, when you look some >>Of the smartest >>Yeah, yeah, yeah. I, I, I work with, well former hackers now, security researchers, >>They converted, they're >>Recruited. But when you look at them, there's like two main classes of like, like types of exploits. So some, some attacker groups. What they're looking for is they're looking for pulse zero days, CVEs, like existing vulnerabilities that they can exploit to break into systems. But there's an increasing number of attackers who are now on the opposite end of the spectrum. And what they're doing is they're creating their own exploits. So, oh, they're for example, putting malicious code into open source projects. Little >>Trojan horse status. Yeah. >>They're they're getting their little Trojan horses in. Yeah. Or they're finding supply chain attacks by maybe uploading a malicious library to NPM or to pii. And by creating these attacks, especially ones that start at the top of the supply chain, you have such a large reach. >>I was just gonna say, it could be a whole, almost gives me chills as we're talking about it, the systemic, So this is this >>Gnarly nation state attackers, like people who wanted serious >>Damages. Engineered hack just said they're high, highly funded. Highly skilled. Exactly. Highly agile, highly focused. >>Yes. >>Teams, team. Not in the teams. >>Yeah. And so, so one, one example of this, which actually netted quite a lot of money for the, for the hacker who exposed it was, you guys probably heard about this, but it was a, an attack where they uploaded a malicious library to npm with the same exact namespace as a corporate library and clever, >>Creepy. >>It's called a dependency injection attack. And what happens is if you, if you don't have the right sort of security package management guidelines inside your company, and it's just looking for the latest version of merging multiple repositories as like a, like a single view. A lot of companies were accidentally picking up the latest version, which was out in npm uploaded by Alex Spearson was the one who did the, the attack. And he simultaneously reported bug bounties on like a dozen different companies and netted 130 k. Wow. So like these sort of attacks that they're real Yep. They're exploitable. And the, the hackers >>Complex >>Are finding these sort of attacks now in our supply chain are the ones who really are the most dangerous. That's the biggest threat to us. >>Yeah. And we have stacker ones out there. You got a bunch of other services, the white hat hackers get the bounties. That's really important. All right. What's next? What's your vision of this show as we end Coan? What's the most important story coming outta Coan in your opinion? And what are you guys doing next? >>Well, I, I actually think this is, this is probably not what most hooks would say is the most exciting story to con, but I find this personally the best is >>I can't wait for this now. >>So, on, on Sunday, the CNCF ran the first kids' day. >>Oh. >>And so they had a, a free kids workshop for, you know, underprivileged kids for >>About, That's >>Detroit area. It was, it was taught by some of the folks from the CNCF community. So Arro, Eric hen my, my older daughter, Cassandra's also an instructor. So she also was teaching a raspberry pie workshop. >>Amazing. And she's >>Here and Yeah, Yeah. She's also here at the show. And when you think about it, you know, there's always, there's, there's, you know, hundreds of announcements this week, A lot of exciting technologies, some of which we've talked about. Yeah. But it's, it's really what matters is the community. >>It this is a community first event >>And the people, and like, if we're giving back to the community and helping Detroit's kids to get better at technology, to get educated, I think that it's a worthwhile for all of us to be here. >>What a beautiful way to close it. That is such, I'm so glad you brought that up and brought that to our attention. I wasn't aware of that. Did you know that was >>Happening, John? No, I know about that. Yeah. No, that was, And that's next generation too. And what we need, we need to get down into the elementary schools. We gotta get to the kids. They're all doing robotics club anyway in high school. Computer science is now, now a >>Sport, in my opinion. Well, I think that if you're in a privileged community, though, I don't think that every school's doing robotics. And >>That's why Well, Cal Poly, Cal Poly and the universities are stepping up and I think CNCF leadership is amazing here. And we need more of it. I mean, I'm, I'm bullish on this. I love it. And I think that's a really great story. No, >>I, I am. Absolutely. And, and it just goes to show how committed CNF is to community, Putting community first and Detroit. There has been such a celebration of Detroit this whole week. Stephen, thank you so much for joining us on the show. Best Wishes with the CD Foundation. John, thanks for the banter as always. And thank you for tuning in to us here live on the cube in Detroit, Michigan. I'm Savannah Peterson and we are having the best day. I hope you are too.
SUMMARY :
How you doing? We're keeping the energy going, but this segment's gonna be awesome. the chair of the CD Foundation. of the announcements, all of the people who came out here to Detroit and, you know, What's the news in the CD foundation? You don't have the right security certificates, you don't have the right verification libraries. you know, npm, ruby Gems, Mayn Central, I mean, it's gotta be a lot of tons So that's a super, that's a jar number even. What's, how do, how does, how do you guys fix that? It has to have a strong transaction ledger so you can see all of the history of it. Talk about the impact of the developer. No, I mean, if, if, so, so if you think about most DevOps teams It's literally like having the plug pulled And when you look at all of those folks, they all have different interests, you have a distributed piece of it, decentralized, you're not gonna go down. What's the, No, I think this is a good point. What's going on, what's in, what's in the cooker? And CD events allows you to take all these systems and connect them Yeah. I saw how many projects have graduated? And the continuous delivery foundation is a really strong portfolio. For you all. The CD foundation has been around for, i, I won't wanna say the exact number of years, it gives that thought leadership platform for continuous delivery, which you need to be an expert in And the other thing that comes out that I wanna get your thoughts on is So you nice, you have a, a gar, the basic guarantee And the exact problem they hit was the build ran, To Do you sleep? And I think what they really did a good job of now is bringing all the industry players to So how do you see that traversing over? And I think when you, when you look some Yeah, yeah, yeah. But when you look at them, there's like two main classes of like, like types Yeah. the supply chain, you have such a large reach. Engineered hack just said they're high, highly funded. Not in the teams. the same exact namespace as a corporate library the latest version, which was out in npm uploaded by Alex Spearson That's the biggest threat to us. And what are you guys doing next? the CNCF community. And she's And when you think about it, And the people, and like, if we're giving back to the community and helping Detroit's kids to get better That is such, I'm so glad you brought that up and brought that to our attention. into the elementary schools. And And I think that's a really great story. And thank you for tuning in to us here live
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Steven | PERSON | 0.99+ |
Stephen Chin | PERSON | 0.99+ |
Alex Spearson | PERSON | 0.99+ |
Stephen | PERSON | 0.99+ |
Continuous Delivery Foundation | ORGANIZATION | 0.99+ |
Cal Poly | ORGANIZATION | 0.99+ |
Detroit | LOCATION | 0.99+ |
Oracle | ORGANIZATION | 0.99+ |
John | PERSON | 0.99+ |
Cassandra | PERSON | 0.99+ |
Huawei | ORGANIZATION | 0.99+ |
130 k. | QUANTITY | 0.99+ |
Savannah Peterson | PERSON | 0.99+ |
hundreds | QUANTITY | 0.99+ |
John Furrier | PERSON | 0.99+ |
one | QUANTITY | 0.99+ |
Jay Frogger | PERSON | 0.99+ |
Mayn Central | ORGANIZATION | 0.99+ |
CNCF | ORGANIZATION | 0.99+ |
Tecton | ORGANIZATION | 0.99+ |
CD Foundation | ORGANIZATION | 0.99+ |
last year | DATE | 0.99+ |
Sunday | DATE | 0.99+ |
Docker | ORGANIZATION | 0.99+ |
Detroit, Michigan | LOCATION | 0.99+ |
Detroit, Michigan | LOCATION | 0.99+ |
thousands | QUANTITY | 0.99+ |
third day | QUANTITY | 0.99+ |
first event | QUANTITY | 0.99+ |
Linux Foundation | ORGANIZATION | 0.99+ |
Open Source Security | ORGANIZATION | 0.99+ |
one company | QUANTITY | 0.99+ |
KubeCon | EVENT | 0.99+ |
this week | DATE | 0.98+ |
CD foundation | ORGANIZATION | 0.98+ |
CNF | ORGANIZATION | 0.98+ |
one logo | QUANTITY | 0.98+ |
millions | QUANTITY | 0.98+ |
earlier this week | DATE | 0.98+ |
JFrog | PERSON | 0.98+ |
second time | QUANTITY | 0.98+ |
Teton | ORGANIZATION | 0.98+ |
J Frog | ORGANIZATION | 0.97+ |
Arro | PERSON | 0.97+ |
CloudNativeCon | EVENT | 0.97+ |
npm | ORGANIZATION | 0.97+ |
first integration | QUANTITY | 0.97+ |
GitHub | ORGANIZATION | 0.96+ |
an hour | QUANTITY | 0.96+ |
two main classes | QUANTITY | 0.96+ |
Persia | ORGANIZATION | 0.95+ |
up to 60,000 | QUANTITY | 0.95+ |
Capin | ORGANIZATION | 0.95+ |
hundreds of announcements | QUANTITY | 0.94+ |
zero days | QUANTITY | 0.94+ |
zero trust | QUANTITY | 0.94+ |
three jobs | QUANTITY | 0.93+ |
single company | QUANTITY | 0.92+ |
Cube | ORGANIZATION | 0.91+ |
single view | QUANTITY | 0.91+ |
Deploy hub | ORGANIZATION | 0.9+ |
past six months | DATE | 0.9+ |
CD | ORGANIZATION | 0.9+ |
ruby Gems | ORGANIZATION | 0.89+ |
NA 2022 | EVENT | 0.89+ |
Eric hen | PERSON | 0.87+ |
zero day | QUANTITY | 0.86+ |
single party | QUANTITY | 0.86+ |
Tommy McClung & Matt Carter, Releasehub | KubeCon + CloudNativeCon NA 2022
(soft music) >> Good morning from Detroit, Michigan. theCUBE is live on our second day of coverage of KubeCon + CloudNativeCon North America 2022. Lisa Martin here with John Furrier. John, great to be back with you. The buzz is here, no doubt. We've been talking a lot about the developers. And one of the biggest bottlenecks that they face in software delivery, is when they're stuck waiting for access to environments. >> Yeah, this next segment's going to be very interesting. It's a company that's making DevOps more productive, but recognizing the reality of how people are working remotely, but also company to company developers. People are collaborating in all kinds of forms, so this is really going to be a great segment. >> Exactly. Two new guests to theCUBE who know theCUBE, but are first time on theCUBE from Release Hub, Tommy McClung, it's CEO and Matt Carter, it's CMO. Guys, great to have you on the program. >> Thank you. >> Thanks for having us here. >> So we want to dig into Release Hub, so the audience really gets an understanding. But Tommy, I want to get an understanding of your background. >> Sure. >> You've been at Release Hub for what, three years? >> Yep, I'm the co-founder. >> Before that you were at TrueCar? >> I was, yeah, I was the CTO at TrueCar. And prior to that, I've been a software engineer my entire career. I've started a couple of companies before this. Software engineer at heart. I've been working on systems management and making developers productive since 2000, long time. So it's fun to be working on developer productivity stuff. And this is our home and this is where I feel the most comfortable. >> Lisa: Yeah. And Matt, you're brand new to the company as it's chief marketing officer. >> Matt: Yeah, so I just joined earlier this month, so really excited to be here. I came over from Docker, so it's great to be able to keep working with developers and helping them, not only get their jobs done better and faster, but just get more delight out of what they do every day, that's a super important privilege to me and it's exciting to go and work on this at Release here. >> Well, they're lucky to have you. And we work together, Matt, at Docker, in the past. Developer productivity's always been a key, but communities are now more important. We've been seeing on theCUBE that developers are going to decide the standards, they're going to vote with their axes and their code. And what they decide to work on, it has to be the best. And that's going to be the new defacto standard. You guys have a great solution that I like. And I love the roots from the software engineering background because that's the hardest thing right now, is how do you scale the software, making things simpler and easier. And when things happen, you don't want to disrupt the tool chains, you want to make sure the code is right, you guys have a unique solution. Can you take a minute to explain what it is and why it's so important? >> Tommy: Yeah, I'll use a little bit of my experience to explain it. I was the CTO of a company that had 300 engineers, and sharing a handful of environments, really slowed everybody down, you bottleneck there. So in order to unlock the productivity of that team, developers need environments for development, they need it for testing, they need it for staging, you run your environments in production. So the environment is the key building block in every software development process. And like my last company, there were very few of them, one or two, everybody sharing them. And so the idea at Release is to make environments available on demand, so if a developer needs one for anything, they can spin one up. So if they want to write their code in a environment based in the cloud, they can do that, if they want to test on a poll request, an environment will automatically spin up. And the environments are full stack, include all the services, data, settings, configuration that runs the app. So developers literally get an isolated copy of the application, so they can develop knowing they're not stepping on other developers' toes. >> John: Can you give an example of what that looks like? Do they have to pre-configure the environment, or how does that work? Can you give an example? >> Yeah, sure. You have to, just like infrastructure is code, we call this environments is code. So you need to define your environment, which we have a lot of tools that help you do that. Analyze your repositories, help you define that environment. Now that you have the template for that, you can easily use that template to derive multiple environments out of it. A key part of this is everybody wants to make sure their development and data is secure. It runs within the AWS account of our customer. So we're the control plane that orchestrates it and the data and applications run within the context of their AWS account, so it's- >> John: What's the benefit? >> Tommy: Well, bottlenecking, increased developer productivity, developer happiness is a big one. Matt talks about this all the time, keeping developers in flow, so that they're focused on the job and not being distracted with, "Hey DevOps team, I need you to go spin up an environment." And a lot of times in larger organizations, not just the environments, but the process to get access to resources is a big issue. And so DevOps was designed to let developers take control of their own development process, but were still bottlenecking, waiting for environments, waiting for resources from the DevOps team, so this allows that self-service capability to really be there for the developer. >> Lisa: Matt, talk about... Target audience is the developer, talk about though... Distill that down into the business value. What am I, if I'm a financial services organization, or a hospital, or a retailer in e-commerce, what is my business value going to be with using technology like this and delighting those developers? >> Matt: I think there's three things that really matter to the developers and to the financial leader in the organization, A, developers are super expensive and they have a lot of opportunities. So if a developer's not happy and finding joy and productivity in what they're doing, they're going to look elsewhere. So that's the first thing, the second thing is that when you're running a business, productivity is one measure, but also, are you shipping something confidently the first time, or do you have to go back and fix things? And by having the environment spun up with all of your name space established, your tendencies are managed, all of your data being brought in, you're testing against a very high fidelity version of your application when you check in code. And so by doing that, you're testing things more quickly, and they talk a lot about shifting left, but it's making that environment as fully functional and featured as possible. So you're looking at something as it will appear in production, not a subset of that. And then the last thing, and this is one where the value of Figma is very important, a lot of times, you'll spin up an environment on AWS and you may forget about it and might just keep running and chewing up resources. Knowing that when you're done it goes away, means that you're not spending money on things just sitting there on your AWS instance, which is very important for competitors. >> Lisa: So I hear retention of developers, you're learning that developers, obviously business impact their speed to value as well. >> Tommy: Yep. >> And trust, you're enabling your customers to instill trust in their developers with them. >> Tommy: That's right, yeah. >> Matt: And trust and delight, they can be across purposes, a developer wants to move fast and they're rewarded for being creative, whereas your IT team, they're rewarded for predictability and consistency, and those can be opposing forces. And by giving developers a way to move quickly and the artifact that they're creating is something that the IT team understands and works within their processes, allows you to let both teams do what they care about and not create a friction there. >> John: What about the environment as a service? I love that 'cause it makes it sound like it's scaling in the cloud, which you have mentioned you do that. Is it for companies that are working together? So I don't want to spin up an environment, say we're a businesses, "Hey, let's do a deal. "I'm going to integrate my solution into yours. "I got to get my developers to maybe test it out, "so I'm spinning up an environment with you guys," then what do I do? >> Tommy: Well as far as if you're a customer of ours, is that the way you're asking? Well, a lot of times, it's being used a lot in internal development. So that's the first use case, is I'm a developer, you have cross collaboration amongst teams, so a developer tools. And what you're talking about is more, I'm using an environment for a demo environment, or I'm creating a new feature that I want to share with a customer, That's also possible. So if I'm a developer and I'm building a feature and it's for a specific customer of mine, I can build that feature and preview it with the customer before it actually goes into production. So it's a sandbox product development area for the developers to be actually integrating with their customers very, very quickly before it actually makes its way to all of the end users. >> A demo? >> It could be a demo. >> It's like a collaboration feature? >> Sandbox environment. We have customers- >> Kind of like we're seeing more of this collaboration with developers. This becomes a well- >> Tommy: And it's not even just collaboration with internal teams, it's now you're collaborating with your customer while you're building your software, which is actually really difficult to do if you only have one environment, you can't have- >> John: Yeah, I think that's a killer right there, that's the killer app right there. >> Matt: Instead of sending a Figma to a customer, this is what's going to look like, it's two dimensions, this is the app. That is a massive, powerful difference. >> Absolutely. In terms of customer delay, customer retention, employee engagement, those are all inextricably linked. Can you share, Matt, the voice of the customer? I just saw the release with TripActions, I've been a TripActions user myself, but give us this sense, I know that you're brand new, but the voice of the customer, what is it? What is it reflecting? How is it reinforcing your value prop? >> Matt: I think the voice that comes through consistently is instead of spending time building the system that is hard to do and complicated and takes our engineering cycles, our engineers can focus on whether it's platform engineering, new features and whatnot, it's more valuable to the company to build features, it's more exciting for a developer to build features and to not have to keep going back and doing things manually, which you're doing a... This is what we do all day long. To do it as a sideline is hard. And the customers are excited 'cause they get to move onto higher value activities with their time. >> Lisa: And everybody wants that, everybody wants to be able to contribute high value projects, programs for their organization rather than doing the boring stuff. >> Tommy: Yeah. I think with TripActions specifically, a lot of platform engineering teams are trying to build something like this in house, and it's a lot of toil, it's work that isn't value added, it enables developers to get their job done, but it's not really helping the business deliver a feature to the user. And so this whole movement of platform engineering, this is what those groups are doing and we're a big enabler to those teams, to get that to market faster. >> John: You're targeting businesses, enterprises, developers. >> That's right. >> Mainly, right, developers? >> Yeah. >> What's the business model? How are you guys making money? What's the strategy there? >> Yeah, I mean we really like to align with the value that we deliver. So if a user creates an environment, we get paid when that happens. So it's an on-demand, if you use the environment, you pay us, if you don't, you don't. >> John: Typical cloud-based pricing. >> Yeah. >> Pay as you go. >> Tommy: Usage based pricing. >> Is there a trigger on certain of how it gets cost? Is it more of the environment size, or what's the- >> Yeah, I mean there's a different tier for if you have really large, complicated environments. And that's the trend, that distributed applications aren't simple anymore, so if you have a small little rails app, it's going to be cheaper than if you have a massive distributed system. But manageable, the idea here is that this should help you save money over investing deeply into a deep platform engineering team. So it's got to be cost effective and we're really cognizant of that. >> So you got a simple approach, which is great. Talk about the alternative. What does it look like for a customer that you want to target? What's their environment? What does it look like, so that if I'm a customer, I would know I need to call you guys at Relief Hub. Is it sprawl? Is it multiple tool chains? Chaos, mayhem? What does it look like? >> Tommy: Yeah, let's have Matty, Matt could do this one. >> When you look at the systems right now, I think complexity is the word that keeps coming up, which is that, whether you're talking about multi-cloud or actually doing it, that's a huge thing. Microservices proliferation are happening over and over again, different languages. What I'm excited about with Release, is not dissimilar from what we saw in the Docker movement, which is that there's all this great stuff out there, but there's that common interface there, so you can actually run it locally on your machine, do your dev and test, and know that it's going to operate with, am I using Couchbase or Postgres or whatever, I don't care, it's going to work this way. Similar with Release, people are having to build a lot of these bespoke solutions that are purpose built for one thing and they're not designed to the platform. And the platform for platform engineering gives us a way to take that complexity out the equation, so you're not limited to what you can do, or, "Oh crud, I want to move to something else, "I have to start over again," that process is going to be consistent no matter what you're doing. So you're not worried about evolution and success and growth, you know that you've got a foundation that's going to grow. Doing it on your own, you have to build things in that very bespoke, specific manner, and that just creates a lot more toil than you'd want to get if you were using a platform and focusing on the value after your company. >> Matt Klein was just on here. He was with Lyft, he was the one who open source Envoy, which became very popular. We asked him what he thought about the future and he's like, it's too hard to work with all this stuff. He was mentioning Yamo code, but he got triggered a little bit, but his point was there's a lot to pull together. And it sounds like you guys have this solution, back in the old days, spin up some EC2, compute, similar way, right? "Hey, I don't want to person a server, I person a server, rack and stack, top of rack switch, I'm going to go to the cloud, use EC2. >> Tommy: Yeah, I mean just think about if- >> You're an environment version of that. Why wait for it to be built? >> Yeah. >> Is that what I'm getting- >> Yeah, I mean, and an application today isn't just the EC2 instances, it's all of your data, it's your configuration. Building it one time is actually complicated to get your app to work it, doing it lots of times to make your developers productive with copies of that, is incredibly difficult. >> John: So you saw the problem of developers waiting around for someone to provision an environment. >> Tommy: That's right. >> So they can do whatever they want to do. >> Tommy: That's right. >> Test, ship, do, play around, test the customer. Whatever that project scope is, they're waiting around versus spinning up an environment. >> Yeah, absolutely, 100%. >> And that's the service. >> That's what it is. >> Take time, reduce the steps it takes, make it more productive. >> And build an amazing developer experience that you know your developers are going to love. If you're at Facebook or Google, they have thousands of DevOps people building platforms. If you're a company that doesn't have that resource, you have a choice of go build this yourself, which is a distraction, or invest in something like us and focus on your core. >> John: You got Matt on board, got a new CMO, you got enterprise class features and I saw the press release. Talk about the origination story, why you developed it, and then take a minute to give a plug for the company, on what you're looking for, I'm sure you're hiring, what's going on? >> Tommy: Yeah, I've been an entrepreneur for 20 years. My last experience at TrueCar, I saw this problem firsthand. And as the CTO of that company, I looked into the market for a solution to this, 'cause we had this problem of 300 developers, environments needed for everything. So we ended up building it ourselves and it costs multiple millions of dollars to build it. And so as the buyer at the time, I was like, man, I would've spent to solve this, and I just couldn't. So as a software engineer at heart, having seen this problem my entire career, it was just a natural thing to go work on. So yeah, I mean, for anybody that wants to create unlimited environments for their team, just go to releasehub.com. It's pretty self-explanatory, how to give it a shot and try it out. >> Environments is a service, from someone who had the problem, fixed it, built it- >> That's right. >> For other people. What are you guys hiring, looking for some people? >> Yeah, we have engineering hires, sales hires, Matt's got a few marketing hires coming, >> Matt: I was going to say, got some marketing coming. >> Selfishly he has that. (John laughs) The team's growing and it's a really great place to work. We're 100% remote. Part of this helps that, we build this product and we use it every day, so you get to work on what you build and dog food, it's pretty cool. >> Great solution. >> We love remote development environments. Being here and watching that process where building a product and a feature for the team to work better, wow, we should share this with customers. And the agility to deliver that was really impressive, and definitely reinforced how excited I am to be here 'cause we're building stuff for ourselves, which is- >> Matt: Well we're psyched that you're here in theCUBE. Matt, what's your vision for marketing? You got a hiring plan, you got a vision, I'm sure you got some things to do. What's your goals? What's your objective? >> My goal is... The statement people say, you can't market to developers. And I don't want to market to developers, I want to make sure developers are made aware of how they can learn new things in a really efficient way, so their capabilities grow. If we get people more and more successful with what they're doing, give them joy, reduce their toil and create that flow, we help them do things that make you excited, more creative. And that's to me, the reward of this. You teach people how to do that. And wow, these customers, they're building the greatest innovations in the world, I get to be part of that, which is awesome. >> Lisa: Yeah. Delighted developers has so many positive business outcomes that I'm sure organizations in any industry are going to be able to achieve. So exciting stuff, guys. Thank you so much for joining John and me on the program. Good luck with the growth and congrats on what you've enabled so far in just a few short years. >> Thank you, appreciate it. >> Thanks you so much. >> Thank you for having us on. >> Appreciate it. >> Pleasure. >> Thank you. >> For our guests and for John Furrier, I'm Lisa Martin. You're watching theCUBE, live in Detroit, at KubeCon + CloudNativeCon '22. We're back after a short break. (soft music)
SUMMARY :
John, great to be back with you. going to be very interesting. Guys, great to have you on the program. so the audience really So it's fun to be working on And Matt, you're brand new to the company and it's exciting to go and And that's going to be And so the idea at Release So you need to define your environment, but the process to get access Distill that down into the business value. the first time, or do you have their speed to value as well. to instill trust in their is something that the IT team understands John: What about the for the developers to We have customers- more of this collaboration that's the killer app right there. a Figma to a customer, I just saw the release with TripActions, and to not have to keep going back to contribute high value projects, but it's not really helping the business John: You're targeting businesses, if you use the environment, you pay us, So it's got to be cost effective that you want to target? Tommy: Yeah, let's have and know that it's going to operate with, And it sounds like you You're an environment version of that. doing it lots of times to make John: So you saw the problem So they can do test the customer. make it more productive. that you know your and then take a minute to And so as the buyer at What are you guys hiring, Matt: I was going to say, a really great place to work. and a feature for the team to work better, I'm sure you got some things to do. And that's to me, the reward of this. John and me on the program. For our guests and for
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
John | PERSON | 0.99+ |
Lisa | PERSON | 0.99+ |
Matt | PERSON | 0.99+ |
Matt Klein | PERSON | 0.99+ |
Lisa Martin | PERSON | 0.99+ |
Tommy | PERSON | 0.99+ |
Matt Carter | PERSON | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
John Furrier | PERSON | 0.99+ |
Tommy McClung | PERSON | 0.99+ |
Detroit | LOCATION | 0.99+ |
20 years | QUANTITY | 0.99+ |
TrueCar | ORGANIZATION | 0.99+ |
Docker | ORGANIZATION | 0.99+ |
one | QUANTITY | 0.99+ |
Matty | PERSON | 0.99+ |
ORGANIZATION | 0.99+ | |
Detroit, Michigan | LOCATION | 0.99+ |
ORGANIZATION | 0.99+ | |
100% | QUANTITY | 0.99+ |
300 engineers | QUANTITY | 0.99+ |
300 developers | QUANTITY | 0.99+ |
second thing | QUANTITY | 0.99+ |
two dimensions | QUANTITY | 0.99+ |
2000 | DATE | 0.99+ |
two | QUANTITY | 0.99+ |
EC2 | TITLE | 0.99+ |
three years | QUANTITY | 0.99+ |
KubeCon | EVENT | 0.99+ |
Relief Hub | ORGANIZATION | 0.99+ |
thousands | QUANTITY | 0.99+ |
CloudNativeCon | EVENT | 0.99+ |
first time | QUANTITY | 0.99+ |
second day | QUANTITY | 0.99+ |
first thing | QUANTITY | 0.99+ |
TripActions | ORGANIZATION | 0.98+ |
both teams | QUANTITY | 0.98+ |
Two new guests | QUANTITY | 0.98+ |
Release Hub | ORGANIZATION | 0.97+ |
today | DATE | 0.97+ |
one measure | QUANTITY | 0.96+ |
CloudNativeCon '22 | EVENT | 0.96+ |
one environment | QUANTITY | 0.96+ |
Madhura Maskasky & Sirish Raghuram | KubeCon + CloudNativeCon NA 2022
(upbeat synth intro music) >> Hey everyone and welcome to Detroit, Michigan. theCUBE is live at KubeCon CloudNativeCon, North America 2022. Lisa Martin here with John Furrier. John, this event, the keynote that we got out of a little while ago was, standing room only. The Solutions hall is packed. There's so much buzz. The community is continuing to mature. They're continuing to contribute. One of the big topics is Cloud Native at Scale. >> Yeah, I mean, this is a revolution happening. The developers are coming on board. They will be running companies. Developers, structurally, will be transforming companies with just, they got to get powered somewhere. And, I think, the Cloud Native at Scale speaks to getting everything under the covers, scaling up to support developers. In this next segment, we have two Kube alumnis. We're going to talk about Cloud Native at Scale. Some of the things that need to be there in a unified architecture, should be great. >> All right, it's going to be fantastic. Let's go under the covers here, as John mentioned, two alumni with us, Madhura Maskasky joins us, co-founder of Platform9. Sirish Raghuram, also co-founder of Platform9 joins us. Welcome back to theCUBE. Great to have you guys here at KubeCon on the floor in Detroit. >> Thank you for having us. >> Thank you for having us. >> Excited to be here >> So, talk to us. You guys have some news, Madhura, give us the sneak peak. What's going on? >> Definitely, we are very excited. So, we have John, not too long ago we spoke about our very new open source project called Arlon. And, we were talking about the launch of Arlon in terms of its first release and etcetera. And, just fresh hot of the press, we, Platform9 had its 5.6 release which is its most recent release of our product. And there's a number of key interesting announcements that we'd like to share as part of that. I think, the prominent one is, Platform9 added support for EKS Kubernetes cluster management. And, so, this is part of our vision of being able to add value, no matter where you run your Kubernetes clusters, because, Kubernetes or cluster management, is increasingly becoming commodity. And, so, I think the companies that succeed are going to add value on top, and are going to add value in a way that helps end users, developers, DevOps solve problems that they encounter as they start running these environments, with a lot of scale and a lot of diversity. So, towards that, key features in the 5.6 six release. First, is the very first package release of the product online, which is the open source project that we've kicked off to do cluster and application, entire cluster management at scale. And, then there's few other very interesting capabilities coming out of that. >> I want to just highlight something and then get your thoughts on this next, this release 5.6. First of all, 5.6, it's been around for a while, five reps, but, now, more than ever, you mentioned the application in Ops. You're seeing WebAssembly trends, you're seeing developers getting more and more advanced capability. It's going to accelerate their ability to write code and compose applications. So, you're seeing a application tsunami coming. So, the pressure is okay, they're going to need infrastructure to run all that stuff. And, so, you're seeing more clusters being spun up, more intelligence trying to automate. So you got the automation, so you got the dynamic, the power dynamic of developers and then under the covers. What does 5.6 do to push the mission forward for developers? How would you guys summarize that for people watching? what's in it for them right now? >> So it's, I think going back to what you just said, right, the breadth of applications that people are developing on top of something like Kubernetes and Cloud Native, is always growing. So, it's not just a number of clusters, but also the fact that different applications and different development groups need these clusters to be composed differently. So, a certain version of the application may require some set of build components, add-ons, and operators, and extensions. Whereas, a different application may require something entirely different. And, now, you take this in an enterprise context, right. Like, we had a major media company that worked with us. They have more than 10,000 pods being used by thousands of developers. And, you now think about the breadth of applications, the hundreds of different applications being built. how do you consistently build, and compose, and manage, a large number of communities clusters with a a large variety of extensions that these companies are trying to manage? That's really what I think 5.6 is bringing to the table. >> Scott Johnston just was on here early as the CEO of Docker. He said there's more applications being pushed now than in the history of application development combined. There's more and more apps coming, more and more pressure on the system. >> And, that's where, if you go, there's this famous landscape chart of the CNCF ecosystem technologies. And, the problem that people here have is, how do they put it all together? How do they make sense of it? And, what 5.6 and Arlon and what Platform9 is doing is, it's helping you declaratively capture blueprints of these clusters, using templates, and be able to manage a small number of blueprints that helps you make order out of the chaos of these hundreds of different projects, that are all very interesting and powerful. >> So Project Arlon really helping developers produce the configuration and the deployment complexities of Kubernetes at scale. >> That's exactly right. >> Talk about the, the impact on the business side. Ease of use, what's the benefits for 5.6? What's does it turn into for a benefit standpoint? >> Yeah, I think the biggest benefit, right, is being able to do Cloud Native at Scale faster, and while still keeping a very lean Ops team that is able to spend, let's say 70 plus percent of their time, caring for your actual business bread and butter applications, and not for the infrastructure that serves it, right. If you take the analogy of a restaurant, you don't want to spend 70% of your time in building the appliances or setting up your stoves etcetera. You want to spend 90 plus percent of your time cooking your own meal, because, that is your core key ingredient. But, what happens today in most enterprises is, because, of the level of automation, the level of hands-on available tooling, being there or not being there, majority of the ops time, I would say 50, 70% plus, gets spent in making that kitchen set up and ready, right. And, that is exactly what we are looking to solve, online. >> What would a customer look like, or prospect environment look like that would be really ready for platform9? What, is it more apps being pushed, big push on application development, or is it the toil of like really inefficient infrastructure, or gaps in skills of people? What does an environment look like? So, someone needs to look at their environment and say, okay, maybe I should call platform9. What's it look like? >> So, we generally see customers fall into two ends of the barbell, I would say. One, is the advanced communities users that are running, I would say, typically, 30 or more clusters already. These are the people that already know containers. They know, they've container wise... >> Savvy teams. >> They're savvy teams, a lot of them are out here. And for them, the problem is, how do I manage the complexity at scale? Because, now, the problem is how do I scale us? So, that's one end of the barbell. The other end of the barbell, is, how do we help make Kubernetes accessible to companies that, as what I would call the mainstream enterprise. We're in Detroit in Motown, right, And, we're outside of the echo chamber of the Silicon Valley. Here's the biggest truth, right. For all the progress that we made as a community, less than 20% of applications in the enterprise today are running on Kubernetes. So, what does it take? I would say it's probably less than 10%, okay. And, what does it take, to grow that in order of magnitude? That's the other kind of customer that we really serve, is, because, we have technologies like Kube Word, which helps them take their existing applications and start adopting Kubernetes as a directional roadmap, but, while using the existing applications that they have, without refactoring it. So, I would say those are the two ends of the barbell. The early adopters that are looking for an easier way to adopt Kubernetes as an architectural pattern. And, the advanced savvy users, for whom the problem is, how do they operationally solve the complexity of managing at scale. >> And, what is your differentiation message to both of those different user groups, as you talked about in terms of the number of users of Kubernetes so far? The community groundswell is tremendous, but, there's a lot of opportunity there. You talked about some of the barriers. What's your differentiation? What do you come in saying, this is why Platform9 is the right one for you, in the both of these groups. >> And it's actually a very simple message. We are the simplest and easiest way for a new user that is adopting Kubernetes as an architectural pattern, to get started with existing applications that they have, on the infrastructure that they have. Number one. And, for the savvy teams, our technology helps you operate with greater scale, with constrained operations teams. Especially, with the economy being the way it is, people are not going to get a lot more budget to go hire a lot more people, right. So, that all of them are being asked to do more with less. And, our team, our technology, and our teams, help you do more with less. >> I was talking with Phil Estes last night from AWS. He's here, he is one of their engineer open source advocates. He's always on the ground pumping up AWS. They've had great success, Amazon Web Services, with their EKS. A lot of people adopting clusters on the cloud and on-premises. But Amazon's doing well. You guys have, I think, a relationship with AWS. What's that, If I'm an Amazon customer, how do I get involved with Platform9? What's the hook? Where's the value? What's the product look like? >> Yeah, so, and it kind of goes back towards the point we spoke about, which is, Kubernetes is going to increasingly get commoditized. So, customers are going to find the right home whether it's hyperscalers, EKS, AKS, GKE, or their own infrastructure, to run Kubernetes. And, so, where we want to be at, is, with a project like Arlon, Sirish spoke about the barbell strategy, on one end there is these advanced Kubernetes users, majority of them are running Kubernetes on AKS, right? Because, that was the easiest platform that they found to get started with. So, now, they have a challenge of running these 50 to 100 clusters across various regions of Amazon, across their DevTest, their staging, their production. And, that results in a level of chaos that these DevOps or platform... >> So you come in and solve that. >> That is where we come in and we solve that. And it, you know, Amazon or EKS, doesn't give you tooling to solve that, right. It makes it very easy for you to create those number of clusters. >> Well, even in one hyperscale, let's say AWS, you got regions and locations... >> Exactly >> ...that's kind of a super cloud problem, we're seeing, opportunity problem, and opportunity is that, on Amazon, availability zones is one thing, but, now, also, you got regions. >> That is absolutely right. You're on point John. And the way we solve it, is by using infrastructure as a code, by using GitOps principles, right? Where you define it once, you define it in a yaml file, you define exactly how for your DevTest environment you want your entire infrastructure to look like, including EKS. And then you stamp it out. >> So let me, here's an analogy, I'll throw out this. You guys are like, someone learns how to drive a car, Kubernetes clusters, that's got a couple clusters. Then once they know how to drive a car, you give 'em the sports car. You allow them to stay on Amazon and all of a sudden go completely distributed, Edge, Global. >> I would say that a lot of people that we meet, we feel like they're figuring out how to build a car with the kit tools that they have. And we give them a car that's ready to go and doesn't require them to be trying to... ... they can focus on driving the car, rather than trying to build the car. >> You don't want people to stop, once they get the progressions, they hit that level up on Kubernetes, you guys give them the ability to go much bigger and stronger. >> That's right. >> To accelerate that applications. >> Building a car gets old for people at a certain point in time, and they really want to focus on is driving it and enjoying it. >> And we got four right behind us, so, we'll get them involved. So that's... >> But, you're not reinventing the wheel. >> We're not at all, because, what we are building is two very, very differentiated solutions, right. One, is, we're the simplest and easiest way to build and run Cloud Native private clouds. And, this is where the operational complexity of trying to do it yourself. You really have to be a car builder, to be able to do this with our Platform9. This is what we do uniquely that nobody else does well. And, the other end is, we help you operate at scale, in the hyperscalers, right. Those are the two problems that I feel, whether you're on-prem, or in the cloud, these are the two problems people face. How do you run a private cloud more easily, more efficiently? And, how do you govern at scale, especially in the public clouds? >> I want to get to two more points before we run out of time. Arlon and Argo CD as a service. We previously mentioned up coming into KubeCon, but, here, you guys couldn't be more relevant, 'cause Intuit was on stage on the keynote, getting an award for their work. You know, Argo, it comes from Intuit. That ArgoCon was in Mountain View. You guys were involved in that. You guys were at the center of all this super cloud action, if you will, or open source. How does Arlon fit into the Argo extension? What is Argo CD as a service? Who's going to take that one? I want to get that out there, because, Arlon has been talked about a lot. What's the update? >> I can talk about it. So, one of the things that Arlon uses behind the scenes, is it uses Argo CD, open source Argo CD as a service, as its key component to do the continuous deployment portion of its entire, the infrastructure management story, right. So, we have been very strongly partnering with Argo CD. We, really know and respect the Intuit team a lot. We, as part of this effort, in 5.6 release, we've also put out Argo CD as a service, in its GA version, right. Because, the power of running Arlon along with Argo CD as a service, in our mind, is enabling you to run on one end, your infrastructure as a scale, through GitOps, and infrastructure as a code practices. And on the other end, your entire application fleet, at scale, right. And, just marrying the two, really gives you the ability to perform that automation that we spoke about. >> But, and avoid the problem of sprawl when you have distributed teams, you have now things being bolted on, more apps coming out. So, this is really solves that problem, mainly. >> That is exactly right. And if you think of it, the way those problems are solved today, is, kind of in disconnected fashion, which is on one end you have your CI/CD tools, like Argo CD is an excellent one. There's some other choices, which are managed by a separate team to automate your application delivery. But, that team, is disconnected from the team that does the infrastructure management. And the infrastructure management is typically done through a bunch of Terraform scripts, or a bunch of ad hoc homegrown scripts, which are very difficult to manage. >> So, Arlon changes sure, as they change the complexity and also the sprawl. But, that's also how companies can die. They're growing fast, they're adding more capability. That's what trouble starts, right? >> I think in two ways, right. Like one is, as Madhura said, I think one of the common long-standing problems we've had, is, how do infrastructure and application teams communicate and work together, right. And, you've seen Argo's really get adopted by the application teams, but, it's now something that we are making accessible for the infrastructure teams to also bring the best practices of how application teams are managing applications. You can now use that to manage infrastructure, right. And, what that's going to do is, help you ultimately reduce waste, reduce inefficiency, and improve the developer experience. Because, that's what it's all about, ultimately. >> And, I know that you just released 5.6 today, congratulations on that. Any customer feedback yet? Any, any customers that you've been able to talk to, or have early access? >> Yeah, one of our large customers is a large SaaS retail company that is B2C SaaS. And, their feedback has been that this, basically, helps them bring exactly what I said in terms of bring some of the best practices that they wanted to adopt in the application space, down to the infrastructure management teams, right. And, we are also hearing a lot of customers, that I would say, large scale public cloud users, saying, they're really struggling with the complexity of how to tame the complexity of navigating that landscape and making it consumable for organizations that have thousands of developers or more. And that's been the feedback, is that this is the first open source standard mechanism that allows them to kind of reuse something, as opposed to everybody feels like they've had to build ad hoc solutions to solve this problem so far. >> Having a unified infrastructure is great. My final question, for me, before I end up, for Lisa to ask her last question is, if you had to explain Platform9, why you're relevant and cool today, what would you say? >> If I take that? I would say that the reason why Platform9, the reason why we exist, is, putting together a cloud, a hybrid cloud strategy for an enterprise today, historically, has required a lot of DIY, a lot of building your own car. Before you can drive a car, or you can enjoy the car, you really learn to build and operate the car. And that's great for maybe a 100 tech companies of the world, but, for the next 10,000 or 50,000 enterprises, they want to be able to consume a car. And that's why Platform9 exists, is, we are the only company that makes this delightfully simple and easy for companies that have a hybrid cloud strategy. >> Why you cool and relevant? How would you say it? >> Yeah, I think as Kubernetes becomes mainstream, as containers have become mainstream, I think automation at scale with ease, is going to be the key. And that's exactly what we help solve. Automation at scale and with ease. >> With ease and that differentiation. Guys, thank you so much for joining me. Last question, I guess, Madhura, for you, is, where can Devs go to learn more about 5.6 and get their hands on it? >> Absolutely. Go to platform9.com. There is info about 5.6 release, there's a press release, there's a link to it right on the website. And, if they want to learn about Arlon, it's an open source GitHub project. Go to GitHub and find out more about it. >> Excellent guys, thanks again for sharing what you're doing to really deliver Cloud Native at Scale in a differentiated way that adds ostensible value to your customers. John, and I, appreciate your insights and your time. >> Thank you for having us. >> Thanks so much >> Our pleasure. For our guests and John Furrier, I'm Lisa Martin. You're watching theCUBE Live from Detroit, Michigan at KubeCon CloudNativeCon 2022. Stick around, John and I will be back with our next guest. Just a minute. (light synth outro music)
SUMMARY :
One of the big topics is Some of the things that need to be there Great to have you guys here at KubeCon So, talk to us. And, just fresh hot of the press, So, the pressure is okay, they're to what you just said, right, as the CEO of Docker. of the CNCF ecosystem technologies. produce the configuration and impact on the business side. because, of the level of automation, or is it the toil of One, is the advanced communities users of the Silicon Valley. in the both of these groups. And, for the savvy teams, He's always on the ground pumping up AWS. that they found to get started with. And it, you know, Amazon or you got regions and locations... but, now, also, you got regions. And the way we solve it, Then once they know how to drive a car, of people that we meet, to go much bigger and stronger. and they really want to focus on And we got four right behind us, And, the other end is, What's the update? And on the other end, your But, and avoid the problem of sprawl that does the infrastructure management. and also the sprawl. for the infrastructure teams to also bring And, I know that you of bring some of the best practices today, what would you say? of the world, ease, is going to be the key. to learn more about 5.6 there's a link to it right on the website. to your customers. be back with our next guest.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Madhura Maskasky | PERSON | 0.99+ |
Lisa Martin | PERSON | 0.99+ |
John | PERSON | 0.99+ |
John Furrier | PERSON | 0.99+ |
Lisa | PERSON | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
Sirish Raghuram | PERSON | 0.99+ |
Madhura | PERSON | 0.99+ |
John Furrier | PERSON | 0.99+ |
Detroit | LOCATION | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Scott Johnston | PERSON | 0.99+ |
30 | QUANTITY | 0.99+ |
70% | QUANTITY | 0.99+ |
Sirish | PERSON | 0.99+ |
50 | QUANTITY | 0.99+ |
Amazon Web Services | ORGANIZATION | 0.99+ |
two | QUANTITY | 0.99+ |
Platform9 | ORGANIZATION | 0.99+ |
two problems | QUANTITY | 0.99+ |
Phil Estes | PERSON | 0.99+ |
100 tech companies | QUANTITY | 0.99+ |
less than 20% | QUANTITY | 0.99+ |
less than 10% | QUANTITY | 0.99+ |
Silicon Valley | LOCATION | 0.99+ |
Detroit, Michigan | LOCATION | 0.99+ |
First | QUANTITY | 0.99+ |
KubeCon | EVENT | 0.99+ |
both | QUANTITY | 0.99+ |
Motown | LOCATION | 0.99+ |
first release | QUANTITY | 0.99+ |
more than 10,000 pods | QUANTITY | 0.99+ |
Docker | ORGANIZATION | 0.99+ |
first | QUANTITY | 0.99+ |
two alumni | QUANTITY | 0.99+ |
two ways | QUANTITY | 0.99+ |
Arlon | ORGANIZATION | 0.99+ |
5.6 | QUANTITY | 0.98+ |
Mountain View | LOCATION | 0.98+ |
One | QUANTITY | 0.98+ |
two more points | QUANTITY | 0.98+ |
one | QUANTITY | 0.98+ |
EKS | ORGANIZATION | 0.98+ |
last night | DATE | 0.98+ |
Cloud Native | TITLE | 0.98+ |
70 plus percent | QUANTITY | 0.97+ |
one end | QUANTITY | 0.97+ |
four | QUANTITY | 0.97+ |
90 plus percent | QUANTITY | 0.97+ |
DevTest | TITLE | 0.97+ |
Argo | ORGANIZATION | 0.97+ |
50,000 enterprises | QUANTITY | 0.96+ |
Kube | ORGANIZATION | 0.96+ |
two ends | QUANTITY | 0.96+ |
Intuit | ORGANIZATION | 0.96+ |
five reps | QUANTITY | 0.96+ |
today | DATE | 0.96+ |
Kubernetes | TITLE | 0.95+ |
GitOps | TITLE | 0.95+ |
Cloud Native | TITLE | 0.95+ |
platform9.com | OTHER | 0.95+ |
hundreds of different applications | QUANTITY | 0.95+ |
Bob Pucci, State of Tennessee & Cristina Secrest, EY | UiPath Forward 5
>>The Cube presents UI Path Forward five. Brought to you by UI Path. >>Hi everybody. Welcome back to Las Vegas. You're watching the Cube's coverage of UI Path Forward. Five. We reach cruising altitude on day two. Christina Seacrest is here. She's the process Artificial intelligence and automation GPS automation leader at ey. And Bob PCIs, executive director for Intelligent Automation for the state of Tennessee. Folks, welcome to the cube. Thank you for Adam. >>Good >>To have you. Okay, I don't know if I messed up that title, Christina, but it's kind of interesting. You got process, you got ai, you got automation, you got gps. What's your role? >>I have a lot of rules, so thank you for that. Yeah, so my focus is first and foremost automation. So how do you get things like UI path into our clients, but also I focus specifically in our government and public sector clients. So sled specifically. So state local education. So that's why I'm here with the state of Tennessee. And then we also like to take it beyond automation. So how do you bring an artificial intelligence and all the technologies that come with that. So really full end to end spectrum of >>Automation. So Bob, when you think about the sort of the, the factors that are driving your organization of, how did you describe that, Those sort of external factors that inform your strategy. What, what's, what are the catalysts for how you determine to deploy technology? >>Well, it was primarily that we know tendency has a tendency to provide good customer service, but we want to get to a great status best in class, if you will. And we had an external advisory review where it said, Hey, you know, we could make automation to improve our customer experience. And so that was like a directive of the, the state leaders to go across the board and automate all processes statewide, starting with the 23 executive agencies. >>So where's the focus from that standpoint? Is it on just providing better interfaces to your constituents, your customers? Is it cutting costs or you actually have more budget to invest? Kind of a combination of >>Those? Yeah, so it's, it's really both qualitative and quantitative, right? So quantitative is where we're able to reduce hours and therefore we can redirect people to more less mundane work, if you will. And then qualitative is where we're able to reduce the errors, improve data quality, reduce cycle time for our citizens, you know, when they're making requests, et cetera. So it's, I think it's a combination of both of those quantitative and qualitative metrics that we are mandated in, in micromanaged, quite frankly to, to bring, make those >>Numbers. So I'm from Massachusetts, when I go to a a mass.gov website, I say, all this was done in the 1990s and you could just see where the different stovepipes were, were. But then every now and then you'll hit one and you'll say, Wow, okay, this is up to, it's such a great experience. And then the flip side of that is you want your employees to be happy and not have to do all this mundane work so you can retain the best people. You don't have to. So you're living that in, in state and, and local. So where did you start your automation journey? What role did EY play? Let's go. Yeah, >>Sure. So I, I, I think the thought for process automation was probably three or four years ago, but then we started the program about 18 months ago and there was a lot of, let's say behind the scenes work before we could bring EY in, you know, like what resources was I gonna have in, in the state that were gonna help me address all of the agency simultaneously, right? Cuz normally you'll see a project that'll do be more siloed across the state and say, we're gonna do this agency, we're gonna do this division. Well, you have 40 other agencies that are, you know, the momentum is it's just gonna fall, it wayside. So how we looked at it was let's blanket it and go across all 23 agencies at the same time, you know, identify common processes that are used across 40 divisions, for example, right? >>So, so what we basically did is we procured the software, you know, did the contracts, and then it was really about, I designed, I'm gonna say a multistream approach where they were, we could run multiple work streams, independent define all the architectures, required dev tests, production, the disaster recovery at the same time in parallel developed the center of excellence, the operation model, the processes, methodologies. And the third one was, let's go out to a few divisions, business administration, health, you know, health, human resources, and be able to do a process inventory to see what was there. And then based on that, there's all this theory of well let's do a proof of concept. Let's do a proof of technology, let's do apply. Well, the bottom line is rpa technology's been around for a long time. It's proven there's nothing to prove. But really what was important to prove before we decided to go, you know, full tilt was, you know, develop a proof of perceived business value. >>Are we gonna bring in the, the business value, the hours and the qu qualitative metrics that is expected by our ex executive team, The leadership, we were able to do that, you know, with the help of help of ey, we built out the prototypes and we got the green light to go forward, got ey to start, and then we just basically went pedal to the metal. We had our foundation already defined. We built up the architecture in less than one to two months. Now, in, in a public sector or private sector, it's just not heard of, right? But we have a tendency with EYs technical team, myself, we look around the, the road around the rock instead, the rock in the road, right? So we ended up coming up with a very unique, very easy to easy to handle architecture that was very scalable. And then were able to hit the ground running and deploy in production by December where head of >>Was EY involved in the whole, you know, dev test production, dr. Center of excellence, the, the process inventory or did you bring them in? Did you kind of do that internally then bring EY in for the proof of >>Value? EY was actually awarded the contract for soup to nuts, basically the first phase, which was those four work streams I told you about. And they worked with myself and the state of Tennessee infrastructure architecture teams. We needed to get these things defined and signed off the architecture so we could expedite getting them built out. And then they, and they basically ran all four work streams, you know, the process, inventory, the prototype, the, the proof of perceived business value, the building out the center of excellence, working with myself. And, and this wasn't just us in a, a vacuum, we ended up having to, I mean, I could do the strategy, I could do the technology and I could said the roadmap and all the good stuff, but we had to actually meet with a lot of the state or tendency organizations on change management. How do we end up putting this process or an automation in the middle of the, the normal traditional process, right? So there was a lot of interaction there and getting their feedback and then tweaking our operational model based on feedback from the state of Tennessee. So it was all very collective collaborative. I think that would be the keyword is collaborative and then building out everything. So then, and then we ended up going to the next way where they knew so much and we were, we had such a tight timeframe that we continued with ey. >>So Christina, Bob mentioned center of excellence a couple of times in the state of Tennessee, but then beyond state of Tennessee, other organizations you've worked with in this space, what's the relationship between center of excellence and this thing we've been hearing about over the last couple of days, the citizen developer has that been, has, has, has that been leveraged in the state of Tennessee? Bob, have you seen that leveraged in other places? Christina? What's that relationship look like? >>Yeah, so we don't leverage that, that model yet we have centralized model and there's reasons for that. So we don't end up having maverick's, runoff runoffs have one off, have, you know, have a a UI path version or down this division or have another RPA tool in another division, right? So then all of a sudden we're, we have a maintenance nightmare. Manageability nightmare. So we basically, you know, I I I negotiate an ELA with UI path, so therefore if anyone wants to go do another automation on another division, or they would basically follow our model, our design, our coe, our quality gates. We we're the gatekeepers to bring into production. >>Got it. Now, yeah. Now Christina, what's your perspective? Because I can imagine Nashville and Memphis might have very different ideas about a lot of things. Yeah. Little Tennessee reference there, but what, what, what about what, what about other places are you, are you seeing the citizen developer leveraged in, in some kinds of places more than others or >>What? Yeah. Yeah. And that's part of, because of the foundation we're building. Yeah. So we laid, you know, when, when Bob talks about the first phase of eight weeks, that was amazingly fast, even in that's ridiculous. Spoke about it to say you're gonna lay these four foundations. I was excited, like, I was like, wow, this, this is a very serious client. They wanna go fast and they wanna get that momentum, but the AUM was laid out so we could propel ourselves. So we are at 40 automations right now. We're in the works of creating 80 more automations in this next year. We'll be at 120 really quickly. The AUM is critical. And I will say at a client, I've, I've worked with over 50 clients on automation programs. The way state of Tennessee treats the aom and they abide by it, it is the living document of how you go and go fast. Got it. And the one thing I would say is it's also allowed us to have such immense quality. So I always talk about you put in forward, you put in another 80, we're at 98% uptime on all our automations, meaning they don't go down. And that's because of the AOM we set up. And the natural progression is going to be how do you take it to citizen developer? How do you take it to, we call, you know, process automation plus, >>But methodically, methodically, not just throwing it out at the beginning and, and hoping the chaos >>Works. Exactly. Exactly. And >>The ratio of of bots to automations, is that one to one or you have automation? Oh no, the single bot is doing multiple. So how many bots are you talking about? >>We're doing, Bob, you're gonna answer this better than I will, but the efficiency is amazing. We've been pushing that. >>So our ratio now, cause we have a high density architecture we put in is four bots, excuse me, four processes. The one bot and four bots, The one virtual machine EC two server. Right? So it's four to one, four to one. Now what we're going to get by next summer, we'll do more analysis. We'll probably get the six to one, six to one that's made serious shrinkage of our footprint from a machine, you know, management perspective from 60 down to seven right now we're gonna add the next chunk. We add another 80 automations in FIS gear 24. We're only gonna add two more bot, two more servers. Right? So that's only 10 running like close to 200 bucks. >>And, and is doing this on prem in the cloud? >>No, our, the architecture's fully >>Oh, cloud based >>Ct. Yeah. So we use UiPath SAS model. Yeah. Right. So that handles the orchestrator, the attended bots, all the other tooling you need automation hub, process minor et etc. Etc. Cetera. And then on the state side in aws we have, we use unattended bots, cert bots that have to go down into the legacy systems, et cetera. And they're sitting on EC two instances. >>Was there, was there a security not hole that you had to get through internally? What was that like? >>No, actually we, we, we were lock and step with the security team on this. I mean, there are some standards and templates and you know, what we had to follow, you know, but they're doing an assessment every single release, they do assessments on little bots, what systems it's activating or are accessing, et cetera. The data, because you have fedra data of FTI data, you know, in the public sector to make sure we're not touching it. >>Do you guys golf? >>I do, yeah. Not Well, yes, >>If you mean I I like golf but not don't golf well, but so you know what, what a mulligan is. If you had a Mulligan right, for the state of Tennessee, what'd you learn? What would you do differently? You know, what are some of the gotchas you see maybe Christina in, in other customers and then maybe specifically state of Tennessee, >>Right? I would say, you know, it is the intangibles. So when we talk about our clients that go fast and go big, like state of Tennessee, it's because that, that we call it phase zero that gets done that Bob did. It's about making sure you've got the sponsorship. So we've got executive sponsorship all the way up. You've got amazing stakeholder engagement. So you're communicating the value of what we're trying to do. And you're, you're showing them the value. We have been really focused on the return on investment and we'll talk a little bit about that, but it's how do you make sure that when you do, you know, states are different with those agencies, you have such an opportunity to maximize return on investment if you do it right, because you're not talking about automation in one agency, you're talking it across multiple agencies. We call that the multiplier effect. And that's huge. And if you understand that and how to actually apply that, the value you get is amazing. So I, I don't, I can't say there's a mulligan here, Bob, you may think of some, I know on other clients, if you don't line up your stakeholders and you don't set the expectations early on, you meander and you may get five, six automations in over the year. You know, when I go to clients and say, we're doing 40, we're doing 80, they're like, >>Wow, that's the, but that's the bottom line. Gotcha. Is if you, if you want to have an operational impact and have multiple zeros, you gotta go through that process that you said up front. >>Exactly. A >>Anything you do differently, Bob? >>Well, I I what I do differently, I mean, I think, I mean we, we did get executive sponsorship, you know, and in one area, but we still have to go out to all the 23 agencies and get, and bring awareness and kind of like set the hook to bring 'em in, right? Bring 'em to the, to the, to the lake. Right. And, and I think if, if it was more of a blanket top down, getting every agency to agree to, you know, in investigate automation, it would've been a lot easier. So we're, we're, we're getting it done. We've gone through 13 agencies already and less than a year, all of our releases are sprinkling across multiple agencies. So it's not like a silo. I'll look at that. Everyone at every agency is being impacted. So I think that's great. But I, I think our, our Mueller now is just trying to make sure we have enough backlog to do the next sprints. >>Is it, you know, the ROI on these initiatives is, is, is so clear and so fast. Is it self-funding? Is there gain sharing or do you just give business, give money back to the state and have to scramble for more? Do you get to, you know, get a lick off that cone? >>Unfortunately we don't, but I, I, I try to see if we could get some property like, nah, we don't do that. It's all cost, cost based. But, but our ROI is very attractive, I think for, for doing a whole state, you know, transformation. I think our ROI is three and a half to four years. Right. And that's pretty mind blowing. Even if you look at private sector or, I, I think some of the, the key things which people are noticing, even though we're in public sector, we're we are very nimble. This project is extremely nimble. We've had people come in, exactly, we need this, so we're gonna get penalized. Okay, knock it out in four hours, four days. Right? So it's that nimbleness that you just don't hear of even in private sector or public sector. And we're just able to do that for all the collaboration we do across ey, across myself and across all the other organizations that I, that I kind of drag along or what have, >>What do you, what do you, do you see any limits to the opportunities here? I mean, is this a decade long opportunity? Is you have that much runway >>Or that's just not my dna, so we're gonna, we're gonna probably do it like in four years, but Well, when >>You say do it, I mean, will you be done at that point? Or do you see the weight, >>Look at, you know, we could boil the ocean and I think this is one of the reasons why we're successful is we could boil the ocean and and be, it will be 10 attended 20 year program. Yeah. Okay. Or we looked at it, we had some of EY guys look at it and say, I said, what's the 25 80 rule? Meaning, you know, give me, So if we had 500 processes, tell me how many processes will gimme 80% of the hours. And it was 125, it was a 25 80 rule. I said, that's what we're doing it, we're doing, we're gonna do the 80% of the hours quantifiably. Now when we're done with that pass, then we'll have those other ones that are bringing 20% of the hours, that's when we might be bringing citizens in. That's what we're bringing state workers in. But at that same time, we will be going back in the wave and doing advanced ai. Right. Or advance ia, in other words. So right now we do rpa, ocr, icr, but you know, there's NL ml nps, there's virtual agents and stuff. So that's like the wave we're gonna do through the ones we've already gone through. Got it. Right. So it'll probably be a two or three wave or iterations. >>Cool. Guys, thanks so much for coming into the cube. Great story. Really appreciate you taking us through it. Thank you so much for having us. You're very welcome. All right, keep it right there. Dave Nicholson. The Dave ante. We back at UI path forward five from the Venetian in Las Vegas. Keep it right there.
SUMMARY :
Brought to you by Thank you for Adam. you got ai, you got automation, you got gps. So how do you bring an artificial intelligence and all the technologies that come with that. of, how did you describe that, Those sort of external factors that inform your strategy. but we want to get to a great status best in class, if you will. reduce cycle time for our citizens, you know, when they're making requests, et cetera. So where did you start your automation journey? Well, you have 40 other agencies that are, you know, to prove before we decided to go, you know, full tilt was, you know, got the green light to go forward, got ey to start, and then we just basically went Was EY involved in the whole, you know, dev test production, dr. And then they, and they basically ran all four work streams, you know, the process, inventory, you know, I I I negotiate an ELA with UI path, so therefore if Because I can imagine Nashville and Memphis might have very So we laid, you know, when, when Bob talks about the first And So how many bots are you talking about? We're doing, Bob, you're gonna answer this better than I will, but the efficiency is amazing. machine, you know, management perspective from 60 down to seven right the attended bots, all the other tooling you need automation hub, process minor et etc. Etc. I mean, there are some standards and templates and you know, what we had to follow, you know, but they're doing an assessment I do, yeah. If you had a Mulligan right, for the state of Tennessee, what'd you learn? on the return on investment and we'll talk a little bit about that, but it's how do you make sure that when you do, Wow, that's the, but that's the bottom line. Exactly. down, getting every agency to agree to, you know, in investigate automation, Is it, you know, the ROI on these initiatives is, So it's that nimbleness that you just don't hear of even in So that's like the wave we're gonna do through the ones we've already gone Thank you so much for having us.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Christina | PERSON | 0.99+ |
Christina Seacrest | PERSON | 0.99+ |
Dave Nicholson | PERSON | 0.99+ |
Bob Pucci | PERSON | 0.99+ |
Massachusetts | LOCATION | 0.99+ |
AUM | ORGANIZATION | 0.99+ |
five | QUANTITY | 0.99+ |
40 divisions | QUANTITY | 0.99+ |
Bob | PERSON | 0.99+ |
Bob PCIs | PERSON | 0.99+ |
23 executive agencies | QUANTITY | 0.99+ |
Tennessee | LOCATION | 0.99+ |
13 agencies | QUANTITY | 0.99+ |
Las Vegas | LOCATION | 0.99+ |
Adam | PERSON | 0.99+ |
Cristina Secrest | PERSON | 0.99+ |
80% | QUANTITY | 0.99+ |
23 agencies | QUANTITY | 0.99+ |
six | QUANTITY | 0.99+ |
1990s | DATE | 0.99+ |
December | DATE | 0.99+ |
40 | QUANTITY | 0.99+ |
four days | QUANTITY | 0.99+ |
four years | QUANTITY | 0.99+ |
60 | QUANTITY | 0.99+ |
four hours | QUANTITY | 0.99+ |
98% | QUANTITY | 0.99+ |
eight weeks | QUANTITY | 0.99+ |
80 automations | QUANTITY | 0.99+ |
less than a year | QUANTITY | 0.99+ |
80 | QUANTITY | 0.99+ |
Nashville | LOCATION | 0.99+ |
one agency | QUANTITY | 0.99+ |
500 processes | QUANTITY | 0.99+ |
one | QUANTITY | 0.99+ |
40 other agencies | QUANTITY | 0.99+ |
both | QUANTITY | 0.99+ |
Venetian | LOCATION | 0.99+ |
seven | QUANTITY | 0.99+ |
Memphis | LOCATION | 0.99+ |
120 | QUANTITY | 0.98+ |
10 | QUANTITY | 0.98+ |
less than one | QUANTITY | 0.98+ |
next summer | DATE | 0.98+ |
four bots | QUANTITY | 0.98+ |
three | DATE | 0.98+ |
one bot | QUANTITY | 0.98+ |
single bot | QUANTITY | 0.98+ |
20 year | QUANTITY | 0.98+ |
four | QUANTITY | 0.98+ |
three and a half | QUANTITY | 0.97+ |
40 automations | QUANTITY | 0.97+ |
over 50 clients | QUANTITY | 0.97+ |
first phase | QUANTITY | 0.97+ |
25 80 rule | OTHER | 0.97+ |
FTI | ORGANIZATION | 0.97+ |
four years ago | DATE | 0.96+ |
first phase | QUANTITY | 0.96+ |
UI Path Forward | TITLE | 0.96+ |
phase zero | OTHER | 0.95+ |
Oracle Announces MySQL HeatWave on AWS
>>Oracle continues to enhance my sequel Heatwave at a very rapid pace. The company is now in its fourth major release since the original announcement in December 2020. 1 of the main criticisms of my sequel, Heatwave, is that it only runs on O. C I. Oracle Cloud Infrastructure and as a lock in to Oracle's Cloud. Oracle recently announced that heat wave is now going to be available in AWS Cloud and it announced its intent to bring my sequel Heatwave to Azure. So my secret heatwave on AWS is a significant TAM expansion move for Oracle because of the momentum AWS Cloud continues to show. And evidently the Heatwave Engineering team has taken the development effort from O. C I. And is bringing that to A W S with a number of enhancements that we're gonna dig into today is senior vice president. My sequel Heatwave at Oracle is back with me on a cube conversation to discuss the latest heatwave news, and we're eager to hear any benchmarks relative to a W S or any others. Nippon has been leading the Heatwave engineering team for over 10 years and there's over 100 and 85 patents and database technology. Welcome back to the show and good to see you. >>Thank you. Very happy to be back. >>Now for those who might not have kept up with the news, uh, to kick things off, give us an overview of my sequel, Heatwave and its evolution. So far, >>so my sequel, Heat Wave, is a fully managed my secret database service offering from Oracle. Traditionally, my secret has been designed and optimised for transaction processing. So customers of my sequel then they had to run analytics or when they had to run machine learning, they would extract the data out of my sequel into some other database for doing. Unlike processing or machine learning processing my sequel, Heat provides all these capabilities built in to a single database service, which is my sequel. He'd fake So customers of my sequel don't need to move the data out with the same database. They can run transaction processing and predicts mixed workloads, machine learning, all with a very, very good performance in very good price performance. Furthermore, one of the design points of heat wave is is a scale out architecture, so the system continues to scale and performed very well, even when customers have very large late assignments. >>So we've seen some interesting moves by Oracle lately. The collaboration with Azure we've we've covered that pretty extensively. What was the impetus here for bringing my sequel Heatwave onto the AWS cloud? What were the drivers that you considered? >>So one of the observations is that a very large percentage of users of my sequel Heatwave, our AWS users who are migrating of Aurora or so already we see that a good percentage of my secret history of customers are migrating from GWS. However, there are some AWS customers who are still not able to migrate the O. C. I to my secret heat wave. And the reason is because of, um, exorbitant cost, which was charges. So in order to migrate the workload from AWS to go see, I digress. Charges are very high fees which becomes prohibitive for the customer or the second example we have seen is that the latency of practising a database which is outside of AWS is very high. So there's a class of customers who would like to get the benefits of my secret heatwave but were unable to do so and with this support of my secret trip inside of AWS, these customers can now get all the grease of the benefits of my secret he trip without having to pay the high fees or without having to suffer with the poorly agency, which is because of the ws architecture. >>Okay, so you're basically meeting the customer's where they are. So was this a straightforward lifted shift from from Oracle Cloud Infrastructure to AWS? >>No, it is not because one of the design girls we have with my sequel, Heatwave is that we want to provide our customers with the best price performance regardless of the cloud. So when we decided to offer my sequel, he headed west. Um, we have optimised my sequel Heatwave on it as well. So one of the things to point out is that this is a service with the data plane control plane and the console are natively running on AWS. And the benefits of doing so is that now we can optimise my sequel Heatwave for the E. W s architecture. In addition to that, we have also announced a bunch of new capabilities as a part of the service which will also be available to the my secret history of customers and our CI, But we just announced them and we're offering them as a part of my secret history of offering on AWS. >>So I just want to make sure I understand that it's not like you just wrapped your stack in a container and stuck it into a W s to be hosted. You're saying you're actually taking advantage of the capabilities of the AWS cloud natively? And I think you've made some other enhancements as well that you're alluding to. Can you maybe, uh, elucidate on those? Sure. >>So for status, um, we have taken the mind sequel Heatwave code and we have optimised for the It was infrastructure with its computer network. And as a result, customers get very good performance and price performance. Uh, with my secret he trade in AWS. That's one performance. Second thing is, we have designed new interactive counsel for the service, which means that customers can now provision there instances with the council. But in addition, they can also manage their schemas. They can. Then court is directly from the council. Autopilot is integrated. The council we have introduced performance monitoring, so a lot of capabilities which we have introduced as a part of the new counsel. The third thing is that we have added a bunch of new security features, uh, expose some of the security features which were part of the My Secret Enterprise edition as a part of the service, which gives customers now a choice of using these features to build more secure applications. And finally, we have extended my secret autopilot for a number of old gpus cases. In the past, my secret autopilot had a lot of capabilities for Benedict, and now we have augmented my secret autopilot to offer capabilities for elderly people. Includes as well. >>But there was something in your press release called Auto thread. Pooling says it provides higher and sustained throughput. High concerns concerns concurrency by determining Apple number of transactions, which should be executed. Uh, what is that all about? The auto thread pool? It seems pretty interesting. How does it affect performance? Can you help us understand that? >>Yes, and this is one of the capabilities of alluding to which we have added in my secret autopilot for transaction processing. So here is the basic idea. If you have a system where there's a large number of old EP transactions coming into it at a high degrees of concurrency in many of the existing systems of my sequel based systems, it can lead to a state where there are few transactions executing, but a bunch of them can get blocked with or a pilot tried pulling. What we basically do is we do workload aware admission control and what this does is it figures out, what's the right scheduling or all of these algorithms, so that either the transactions are executing or as soon as something frees up, they can start executing, so there's no transaction which is blocked. The advantage to the customer of this capability is twofold. A get significantly better throughput compared to service like Aurora at high levels of concurrency. So at high concurrency, for instance, uh, my secret because of this capability Uh oh, thread pulling offers up to 10 times higher compared to Aurora, that's one first benefit better throughput. The second advantage is that the true part of the system never drops, even at high levels of concurrency, whereas in the case of Aurora, the trooper goes up, but then, at high concurrency is, let's say, starting, uh, level of 500 or something. It depends upon the underlying shit they're using the troopers just dropping where it's with my secret heatwave. The truth will never drops. Now, the ramification for the customer is that if the truth is not gonna drop, the user can start off with a small shape, get the performance and be a show that even the workload increases. They will never get a performance, which is worse than what they're getting with lower levels of concurrency. So this let's leads to customers provisioning a shape which is just right for them. And if they need, they can, uh, go with the largest shape. But they don't like, you know, over pay. So those are the two benefits. Better performance and sustain, uh, regardless of the level of concurrency. >>So how do we quantify that? I know you've got some benchmarks. How can you share comparisons with other cloud databases especially interested in in Amazon's own databases are obviously very popular, and and are you publishing those again and get hub, as you have done in the past? Take us through the benchmarks. >>Sure, So benchmarks are important because that gives customers a sense of what performance to expect and what price performance to expect. So we have run a number of benchmarks. And yes, all these benchmarks are available on guitar for customers to take a look at. So we have performance results on all the three castle workloads, ol DB Analytics and Machine Learning. So let's start with the Rdp for Rdp and primarily because of the auto thread pulling feature. We show that for the IPCC for attended dataset at high levels of concurrency, heatwave offers up to 10 times better throughput and this performance is sustained, whereas in the case of Aurora, the performance really drops. So that's the first thing that, uh, tend to alibi. Sorry, 10 gigabytes. B B C c. I can come and see the performance are the throughput is 10 times better than Aurora for analytics. We have done a comparison of my secret heatwave in AWS and compared with Red Ship Snowflake Googled inquiry, we find that the price performance of my secret heatwave compared to read ship is seven times better. So my sequel, Heat Wave in AWS, provides seven times better price performance than red ship. That's a very, uh, interesting results to us. Which means that customers of Red Shift are really going to take the service seriously because they're gonna get seven times better price performance. And this is all running in a W s so compared. >>Okay, carry on. >>And then I was gonna say, compared to like, Snowflake, uh, in AWS offers 10 times better price performance. And compared to Google, ubiquity offers 12 times better price performance. And this is based on a four terabyte p PCH workload. Results are available on guitar, and then the third category is machine learning and for machine learning, uh, for training, the performance of my secret heatwave is 25 times faster compared to that shit. So all the three workloads we have benchmark's results, and all of these scripts are available on YouTube. >>Okay, so you're comparing, uh, my sequel Heatwave on AWS to Red Shift and snowflake on AWS. And you're comparing my sequel Heatwave on a W s too big query. Obviously running on on Google. Um, you know, one of the things Oracle is done in the past when you get the price performance and I've always tried to call fouls you're, like, double your price for running the oracle database. Uh, not Heatwave, but Oracle Database on a W s. And then you'll show how it's it's so much cheaper on on Oracle will be like Okay, come on. But they're not doing that here. You're basically taking my sequel Heatwave on a W s. I presume you're using the same pricing for whatever you see to whatever else you're using. Storage, um, reserved instances. That's apples to apples on A W s. And you have to obviously do some kind of mapping for for Google, for big query. Can you just verify that for me, >>we are being more than fair on two dimensions. The first thing is, when I'm talking about the price performance for analytics, right for, uh, with my secret heat rape, the cost I'm talking about from my secret heat rape is the cost of running transaction processing, analytics and machine learning. So it's a fully loaded cost for the case of my secret heatwave. There has been I'm talking about red ship when I'm talking about Snowflake. I'm just talking about the cost of these databases for running, and it's only it's not, including the source database, which may be more or some other database, right? So that's the first aspect that far, uh, trip. It's the cost for running all three kinds of workloads, whereas for the competition, it's only for running analytics. The second thing is that for these are those services whether it's like shit or snowflakes, That's right. We're talking about one year, fully paid up front cost, right? So that's what most of the customers would pay for. Many of the customers would pay that they will sign a one year contract and pay all the costs ahead of time because they get a discount. So we're using that price and the case of Snowflake. The costs were using is their standard edition of price, not the Enterprise edition price. So yes, uh, more than in this competitive. >>Yeah, I think that's an important point. I saw an analysis by Marx Tamer on Wiki Bond, where he was doing the TCO comparisons. And I mean, if you have to use two separate databases in two separate licences and you have to do et yelling and all the labour associated with that, that that's that's a big deal and you're not even including that aspect in in your comparison. So that's pretty impressive. To what do you attribute that? You know, given that unlike, oh, ci within the AWS cloud, you don't have as much control over the underlying hardware. >>So look hard, but is one aspect. Okay, so there are three things which give us this advantage. The first thing is, uh, we have designed hateful foreign scale out architecture. So we came up with new algorithms we have come up with, like, uh, one of the design points for heat wave is a massively partitioned architecture, which leads to a very high degree of parallelism. So that's a lot of hype. Each were built, So that's the first part. The second thing is that although we don't have control over the hardware, but the second design point for heat wave is that it is optimised for commodity cloud and the commodity infrastructure so we can have another guys, what to say? The computer we get, how much network bandwidth do we get? How much of, like objects to a brand that we get in here? W s. And we have tuned heat for that. That's the second point And the third thing is my secret autopilot, which provides machine learning based automation. So what it does is that has the users workload is running. It learns from it, it improves, uh, various premieres in the system. So the system keeps getting better as you learn more and more questions. And this is the third thing, uh, as a result of which we get a significant edge over the competition. >>Interesting. I mean, look, any I SV can go on any cloud and take advantage of it. And that's, uh I love it. We live in a new world. How about machine learning workloads? What? What did you see there in terms of performance and benchmarks? >>Right. So machine learning. We offer three capabilities training, which is fully automated, running in France and explanations. So one of the things which many of our customers told us coming from the enterprise is that explanations are very important to them because, uh, customers want to know that. Why did the the system, uh, choose a certain prediction? So we offer explanations for all models which have been derailed by. That's the first thing. Now, one of the interesting things about training is that training is usually the most expensive phase of machine learning. So we have spent a lot of time improving the performance of training. So we have a bunch of techniques which we have developed inside of Oracle to improve the training process. For instance, we have, uh, metal and proxy models, which really give us an advantage. We use adaptive sampling. We have, uh, invented in techniques for paralysing the hyper parameter search. So as a result of a lot of this work, our training is about 25 times faster than that ship them health and all the data is, uh, inside the database. All this processing is being done inside the database, so it's much faster. It is inside the database. And I want to point out that there is no additional charge for the history of customers because we're using the same cluster. You're not working in your service. So all of these machine learning capabilities are being offered at no additional charge inside the database and as a performance, which is significantly faster than that, >>are you taking advantage of or is there any, uh, need not need, but any advantage that you can get if two by exploiting things like gravity. John, we've talked about that a little bit in the past. Or trainee. Um, you just mentioned training so custom silicon that AWS is doing, you're taking advantage of that. Do you need to? Can you give us some insight >>there? So there are two things, right? We're always evaluating What are the choices we have from hybrid perspective? Obviously, for us to leverage is right and like all the things you mention about like we have considered them. But there are two things to consider. One is he is a memory system. So he favours a big is the dominant cost. The processor is a person of the cost, but memory is the dominant cost. So what we have evaluated and found is that the current shape which we are using is going to provide our customers with the best price performance. That's the first thing. The second thing is that there are opportunities at times when we can use a specialised processor for vaccinating the world for a bit. But then it becomes a matter of the cost of the customer. Advantage of our current architecture is on the same hardware. Customers are getting very good performance. Very good, energetic performance in a very good machine learning performance. If you will go with the specialised processor, it may. Actually, it's a machine learning, but then it's an additional cost with the customers we need to pay. So we are very sensitive to the customer's request, which is usually to provide very good performance at a very low cost. And we feel is that the current design we have as providing customers very good performance and very good price performance. >>So part of that is architectural. The memory intensive nature of of heat wave. The other is A W s pricing. If AWS pricing were to flip, it might make more sense for you to take advantage of something like like cranium. Okay, great. Thank you. And welcome back to the benchmarks benchmarks. Sometimes they're artificial right there. A car can go from 0 to 60 in two seconds. But I might not be able to experience that level of performance. Do you? Do you have any real world numbers from customers that have used my sequel Heatwave on A W s. And how they look at performance? >>Yes, absolutely so the my Secret service on the AWS. This has been in Vera for, like, since November, right? So we have a lot of customers who have tried the service. And what actually we have found is that many of these customers, um, planning to migrate from Aurora to my secret heat rape. And what they find is that the performance difference is actually much more pronounced than what I was talking about. Because with Aurora, the performance is actually much poorer compared to uh, like what I've talked about. So in some of these cases, the customers found improvement from 60 times, 240 times, right? So he travels 100 for 240 times faster. It was much less expensive. And the third thing, which is you know, a noteworthy is that customers don't need to change their applications. So if you ask the top three reasons why customers are migrating, it's because of this. No change to the application much faster, and it is cheaper. So in some cases, like Johnny Bites, what they found is that the performance of their applications for the complex storeys was about 60 to 90 times faster. Then we had 60 technologies. What they found is that the performance of heat we have compared to Aurora was 100 and 39 times faster. So, yes, we do have many such examples from real workloads from customers who have tried it. And all across what we find is if it offers better performance, lower cost and a single database such that it is compatible with all existing by sequel based applications and workloads. >>Really impressive. The analysts I talked to, they're all gaga over heatwave, and I can see why. Okay, last question. Maybe maybe two and one. Uh, what's next? In terms of new capabilities that customers are going to be able to leverage and any other clouds that you're thinking about? We talked about that upfront, but >>so in terms of the capabilities you have seen, like they have been, you know, non stop attending to the feedback from the customers in reacting to it. And also, we have been in a wedding like organically. So that's something which is gonna continue. So, yes, you can fully expect that people not dressed and continue to in a way and with respect to the other clouds. Yes, we are planning to support my sequel. He tripped on a show, and this is something that will be announced in the near future. Great. >>All right, Thank you. Really appreciate the the overview. Congratulations on the work. Really exciting news that you're moving my sequel Heatwave into other clouds. It's something that we've been expecting for some time. So it's great to see you guys, uh, making that move, and as always, great to have you on the Cube. >>Thank you for the opportunity. >>All right. And thank you for watching this special cube conversation. I'm Dave Volonte, and we'll see you next time.
SUMMARY :
The company is now in its fourth major release since the original announcement in December 2020. Very happy to be back. Now for those who might not have kept up with the news, uh, to kick things off, give us an overview of my So customers of my sequel then they had to run analytics or when they had to run machine So we've seen some interesting moves by Oracle lately. So one of the observations is that a very large percentage So was this a straightforward lifted shift from No, it is not because one of the design girls we have with my sequel, So I just want to make sure I understand that it's not like you just wrapped your stack in So for status, um, we have taken the mind sequel Heatwave code and we have optimised Can you help us understand that? So this let's leads to customers provisioning a shape which is So how do we quantify that? So that's the first thing that, So all the three workloads we That's apples to apples on A W s. And you have to obviously do some kind of So that's the first aspect And I mean, if you have to use two So the system keeps getting better as you learn more and What did you see there in terms of performance and benchmarks? So we have a bunch of techniques which we have developed inside of Oracle to improve the training need not need, but any advantage that you can get if two by exploiting We're always evaluating What are the choices we have So part of that is architectural. And the third thing, which is you know, a noteworthy is that In terms of new capabilities that customers are going to be able so in terms of the capabilities you have seen, like they have been, you know, non stop attending So it's great to see you guys, And thank you for watching this special cube conversation.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Dave Volonte | PERSON | 0.99+ |
December 2020 | DATE | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
John | PERSON | 0.99+ |
France | LOCATION | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
10 times | QUANTITY | 0.99+ |
two things | QUANTITY | 0.99+ |
Oracle | ORGANIZATION | 0.99+ |
Heatwave | TITLE | 0.99+ |
100 | QUANTITY | 0.99+ |
60 times | QUANTITY | 0.99+ |
one year | QUANTITY | 0.99+ |
12 times | QUANTITY | 0.99+ |
GWS | ORGANIZATION | 0.99+ |
60 technologies | QUANTITY | 0.99+ |
first part | QUANTITY | 0.99+ |
240 times | QUANTITY | 0.99+ |
two separate licences | QUANTITY | 0.99+ |
third category | QUANTITY | 0.99+ |
second advantage | QUANTITY | 0.99+ |
0 | QUANTITY | 0.99+ |
seven times | QUANTITY | 0.99+ |
two seconds | QUANTITY | 0.99+ |
two | QUANTITY | 0.99+ |
Apple | ORGANIZATION | 0.99+ |
seven times | QUANTITY | 0.99+ |
ORGANIZATION | 0.99+ | |
one | QUANTITY | 0.99+ |
25 times | QUANTITY | 0.99+ |
second point | QUANTITY | 0.99+ |
November | DATE | 0.99+ |
85 patents | QUANTITY | 0.99+ |
second thing | QUANTITY | 0.99+ |
Aurora | TITLE | 0.99+ |
third thing | QUANTITY | 0.99+ |
Each | QUANTITY | 0.99+ |
second example | QUANTITY | 0.99+ |
10 gigabytes | QUANTITY | 0.99+ |
three things | QUANTITY | 0.99+ |
One | QUANTITY | 0.99+ |
two benefits | QUANTITY | 0.99+ |
one aspect | QUANTITY | 0.99+ |
first aspect | QUANTITY | 0.98+ |
two separate databases | QUANTITY | 0.98+ |
over 10 years | QUANTITY | 0.98+ |
fourth major release | QUANTITY | 0.98+ |
39 times | QUANTITY | 0.98+ |
first thing | QUANTITY | 0.98+ |
Heat Wave | TITLE | 0.98+ |
Kam Amir, Cribl | HPE Discover 2022
>> TheCUBE presents HPE Discover 2022 brought to you by HPE. >> Welcome back to theCUBE's coverage of HPE Discover 2022. We're here at the Venetian convention center in Las Vegas Dave Vellante for John Furrier. Cam Amirs here is the director of technical alliances at Cribl'. Cam, good to see you. >> Good to see you too. >> Cribl'. Cool name. Tell us about it. >> So let's see. Cribl' has been around now for about five years selling products for the last two years. Fantastic company, lots of growth, started there 2020 and we're roughly 400 employees now. >> And what do you do? Tell us more. >> Yeah, sure. So I run the technical alliances team and what we do is we basically look to build integrations into platforms such as HPE GreenLake and Ezmeral. And we also work with a lot of other companies to help get data from various sources into their destinations or, you know other enrichments of data in that data pipeline. >> You know, you guys have been on theCUBE. Clint's been on many times, Ed Bailey was on our startup showcase. You guys are successful in this overfunded observability space. So, so you guys have a unique approach. Tell us about why you guys are successful in the product and some of the things you've been doing there. >> Yeah, absolutely. So our product is very complimentary to a lot of the technologies that already exist. And I used to joke around that everyone has these like pretty dashboards and reports but they completely glaze over the fact that it's not easy to get the data from those sources to their destinations. So for us, it's this capability with Cribl' Stream to get that data easily and repeatably into these destinations. >> Yeah. You know, Cam, you and I are both at the Snowflake Summit to John's point. They were like a dozen observability companies there. >> Oh yeah. >> And really beginning to be a crowded space. So explain what value you bring to that ecosystem. >> Yeah, sure. So the ecosystem that we see there is there are a lot of people that are kind of sticking to like effectively getting data and showing you dashboards reports about monitoring and things of that sort. For us, the value is how can we help customers kind of accelerate their adoption of these platforms, how to go from like your legacy SIM or your legacy monitoring solution to like the next-gen observability platform or next-gen security platform >> and what you do really well is the integration and bringing those other toolings to, to do that? >> Correct, correct. And we make it repeatable. >> How'd you end up here? >> HP? So we actually had a customer that actually deployed our software on the HPS world platform. And it was kind of a light bulb moment that, okay this is actually a different approach than going to your traditional, you know, AWS, Google, et cetera. So we decided to kind of hunt this down and figure out how we could be a bigger player in this space. >> You saw the data fabric announcement? I'm not crazy about the term, data fabric is an old NetApp term, and then Gartner kind of twisted it. I like data mesh, but anyway, it doesn't matter. We kind of know what it is, but but when you see an announcement like that how do you look at it? You know, what does it mean to to Cribl' and your customers? >> Yeah. So what we've seen is that, so we work with the data fabric team and we're able to kind of route our data to their, as a data lake, so we can actually route the data from, again all these very sources into this data lake and then have it available for whatever customers want to do with it. So one of the big things that I know Clint talks about is we give customers this, we sell choice. So we give them the ability to choose where they want to send their data, whether that's, you know HP's data lake and data fabric or some other object store or some other destination. They have that choice to do so. >> So you're saying that you can stream with any destination the customer wants? What are some examples? What are the popular destinations? >> Yeah so a lot of the popular destinations are your typical object stores. So any of your cloud object stores, whether it be AWS three, Google cloud storage or Azure blob storage. >> Okay. And so, and you can pull data from any source? >> Laughter: I'd be very careful, but absolutely. What we've seen is that a lot of people like to kind of look at traditional data sources like Syslog and they want to get it to us, a next-gen SIM, but to do so it needs to be converted to like a web hook or some sort of API call. And so, or vice versa, they have this brand new Zscaler for example, and they want to get that data into their SIM but there's no way to do it 'cause a SIM only accepts it as a Syslog event. So what we can do is we actually transform the data and make it so that it lands into that SIM in the format that it needs to be and easily make that a repeatable process >> So, okay. So wait, so not as a Syslog event but in whatever format the destination requires? >> Correct, correct. >> Okay. What are the limits on that? I mean, is this- >> Yeah. So what we've seen is that customers will be able to take, for example they'll take this Syslog event, it's unstructured data but they need to put it into say common information model for Splunk or Elastic common schema for Elastic search or just JSON format for Elastic. And so what we can do is we can actually convert those events so that they land in that transformed state, but we can also route a copy of that event in unharmed fashion, to like an S3 bucket for object store for that long term compliance user >> You can route it to any, basically any object store. Is that right? Is that always the sort of target? >> Correct, correct. >> So on the message here at HPE, first of all I'll get to the marketplace point in a second, but it's cloud to edge is kind of their theme. So data streaming sounds expensive. I mean, you know so how do you guys deal with the streaming egress issue? What does that mean to customers? You guys claim that you can save money on that piece. It's a hotly contested discussion point. >> Laughter: So one of the things that we actually just announced in our 350 release yesterday is the capability of getting data from Windows events, or from Windows hosts, I'm sorry. So a product that we also have is called Cribl' Edge. So our capability of being able to collect data from the edge and then transit it out to whether it be an on-prem, or self-hosted deployment of Cribl', or or maybe some sort of other destination object store. What we do is we actually take the data in in transit and reduce the volume of events. So we can do things like remove white space or remove events that are not really needed and compress or optimize that data so that the egress cost to your point are actually lowered. >> And your data reduction approach is, is compression? It's a compression algorithm? >> So it is a combination, yeah, so it's a combination. So there's some people what they'll do is they'll aggregate the events. So sometimes for example, VPC flow logs are very chatty and you don't need to have all those events. So instead you convert those to metrics. So suddenly you reduced those events from, you know high volume events to metrics that are so small and you still get the same value 'cause you still see the trends and everything. And if later on down the road, you need to reinvestigate those events, you can rehydrate that data with Cribl' replay >> And you'll do the streaming in real time, is that right? >> Yeah. >> So Kafka, is that what you would use? Or other tooling? >> Laughter: So we are complimentary to a Kafka deployment. Customer's already deployed and they've invested in Kafka, We can read off of Kafka and feed back into Kafka. >> If not, you can use your tooling? >> If not, we can be replacing that. >> Okay talk about your observations in the multi-cloud hybrid world because hybrid obviously everyone knows it's a steady state now. On public cloud, on premise edge all one thing, cloud operations, DevOps, data as code all the things we talk about. What's the customer view? You guys have a unique position. What's going on in the customer base? How are they looking at hybrid and specifically multi-cloud, is it stitching together multiple hybrids? Or how do you guys work across those landscapes? >> So what we've seen is a lot of customers are in multiple clouds. That's, you know, that's going to happen. But what we've seen is that if they want to egress data from say one cloud to another the way that we've architected our solution is that we have these worker nodes that reside within these hybrid, these other cloud event these other clouds, I should say so that transmitting data, first egress costs are lowered, but being able to have this kind of, easy way to collect the data and also stitch it back together, join it back together, to a single place or single location is one option that we offer customers. Another solution that we've kind of announced recently is Search. So not having to move the data from all these disparate data sources and data lakes and actually just search the data in place. That's another capability that we think is kind of popular in this hybrid approach. >> And talk about now your relationship with HPE you guys obviously had customers that drove you to Greenlake, obviously what's your experience with them and also talk about the marketplace presence. Is that new? How long has that been going on? Have you seen any results? >> Yeah, so we've actually just started our, our journey into this HPE world. So the first thing was obviously the customer's bringing us into this ecosystem and now our capabilities of, I guess getting ready to be on the marketplace. So having a presence on the marketplace has been huge giving us kind of access to just people that don't even know who we are, being that we're, you know a five year old company. So it's really good to have that exposure. >> So you're going to get customers out of this? >> That's the idea. [Laughter] >> Bring in new market, that's the idea of their GreenLake is that partners fill in. What's your impression so far of GreenLake? Because there seems to be great momentum around HP and opening up their channel their sales force, their customer base. >> Yeah. So it's been very beneficial for us, again being a smaller company and we are a channel first company so that obviously helps, you know bring out the word with other channel partners. But HP has been very, you know open arm kind of getting us into the system into the ecosystem and obviously talking, or giving the good word about Cribl' to their customers. >> So, so you'll be monetizing on GreenLake, right? That's the, the goal. >> That's the goal. >> What do you have to do to get into a position? Obviously, you got a relationship you're in the marketplace. Do you have to, you know, write to their API's or do you just have to, is that a checkbox? Describe what you have to do to monetize. >> Sure. So we have to first get validated on the platform. So the validation process validates that we can work on the Ezmeral GreenLake platform. Once that's been completed, then the idea is to have our logo show up on the marketplace. So customers say, Hey, look, I need to have a way to get transit data or do stuff with data specifically around logs, metrics, and traces into my logging solution or my SIM. And then what we do with them on the back end is we'll see this transaction occur right to their API to basically say who this customer is. 'Cause again, the idea is to have almost a zero touch kind of involvement, but we will actually have that information given to us. And then we can actually monetize on top of it. >> And the visualization component will come from the observability vendor. Is that right? Or is that somewhat, do you guys do some of that? >> So the visualization is right now we're basically just the glue that gets the data to the visualization engine. As we kind of grow and progress our search product that's what will probably have more of a visualization component. >> Do you think your customers are going to predominantly use an observability platform for that visualization? I mean, obviously you're going to get there. Are they going to use Grafana? Or some other tool? >> Or yeah, I think a lot of customers, obviously, depending on what data and what they're trying to accomplish they will have that choice now to choose, you know Grafana for their metrics, logs, et cetera or some sort of security product for their security events but same data, two different kind of use cases. And we can help enable that. >> Cam, I want to ask you a question. You mentioned you were at Splunk and Clint, the CEO and co-founder, was at Splunk too. That brings up the question I want to get your perspective on, we're seeing a modern network here with HPE, with Aruba, obviously clouds kind of going next level you got on premises, edge, all one thing, distributed computing basically, cyber security, a data problem that's solved a lot by you guys and people in this business, making sure data available machine learnings are growing and powering AI like you read about. What's changed in this business? Because you know, Splunking logs is kind of old hat you know, and now you got observability. Unification is a big topic. What's changed now? What's different about the market today around data and these platforms and, and tools? What's your perspective on that? >> I think one of the biggest things is people have seen the amount of volume of data that's coming in. When I was at Splunk, when we hit like a one terabyte deal that was a big deal. Now it's kind of standard. You're going to do a terabyte of data per day. So one of the big things I've seen is just the explosion of data growth, but getting value out of that data is very difficult. And that's kind of why we exist because getting all that volume of data is one thing. But being able to actually assert value from it, that's- >> And that's the streaming core product? That's the whole? >> Correct. >> Get data to where it needs to be for whatever application needs whether it's cyber or something else. >> Correct, correct. >> What's the customer uptake? What's the customer base like for you guys now? How many, how many customers you guys have? What are they doing with the data? What are some of the common things you're seeing? >> Yeah. I mean, it's, it's the basic blocking and tackling, we've significantly grown our customer base and they all have the same problem. They come to us and say, look, I just need to get data from here to there. And literally the routing use case is our biggest use case because it's simple and you take someone that's a an expensive engineer and operations engineer instead of having them going and doing the plumbing of data of just getting logs from one source to another, we come in and actually make that a repeatable process and make that easy. And so that's kind of just our very basic value add right from the get go. >> You can automate that, automate that, make it repeatable. Say what's in the name? Where'd the name come from? >> So Cribl', if you look it up, it's actually kind of an old shiv to get to siphon dirt from gold, right? So basically you just, that's kind of what we do. We filter out all the dirt and leave you the gold bits so you can get value. >> It's kind of what we do on theCUBE. >> It's kind of the gold nuggets. Get all these highlights, hitting Twitter, the golden, the gold nuggets. Great to have you on. >> Cam, thanks for, for coming on, explaining that sort of you guys are filling that gap between, Hey all the observability claims, which are all wonderful but then you got to get there. They got to have a route to get there. That's what got to do. Cribl' rhymes with tribble. Dave Vellante for John Furrier covering HPE Discover 2022. You're watching theCUBE. We'll be right back.
SUMMARY :
2022 brought to you by HPE. Cam Amirs here is the director Tell us about it. for the last two years. And what do you do? So I run the of the things you've been doing there. that it's not easy to get the data and I are both at the Snowflake So explain what value you So the ecosystem that we we make it repeatable. to your traditional, you You saw the data fabric So one of the big things So any of your cloud into that SIM in the format the destination requires? I mean, is this- but they need to put it into Is that always the sort of target? You guys claim that you can that the egress cost to your And if later on down the road, you need to Laughter: So we are all the things we talk about. So not having to move the data customers that drove you So it's really good to have that exposure. That's the idea. Bring in new market, that's the idea so that obviously helps, you know So, so you'll be monetizing Describe what you have to do to monetize. 'Cause again, the idea is to And the visualization the data to the visualization engine. are going to predominantly use now to choose, you know Cam, I want to ask you a question. So one of the big things I've Get data to where it needs to be And literally the routing use Where'd the name come from? So Cribl', if you look Great to have you on. of you guys are filling
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Dave Vellante | PERSON | 0.99+ |
Ed Bailey | PERSON | 0.99+ |
Splunk | ORGANIZATION | 0.99+ |
Cribl | ORGANIZATION | 0.99+ |
Kam Amir | PERSON | 0.99+ |
Cam Amirs | PERSON | 0.99+ |
HP | ORGANIZATION | 0.99+ |
Clint | PERSON | 0.99+ |
John Furrier | PERSON | 0.99+ |
Aruba | ORGANIZATION | 0.99+ |
ORGANIZATION | 0.99+ | |
AWS | ORGANIZATION | 0.99+ |
Elastic | TITLE | 0.99+ |
one terabyte | QUANTITY | 0.99+ |
2020 | DATE | 0.99+ |
HPE | ORGANIZATION | 0.99+ |
yesterday | DATE | 0.99+ |
Kafka | TITLE | 0.99+ |
one option | QUANTITY | 0.99+ |
Las Vegas | LOCATION | 0.99+ |
Cam | PERSON | 0.99+ |
Gartner | ORGANIZATION | 0.99+ |
Grafana | ORGANIZATION | 0.98+ |
400 employees | QUANTITY | 0.98+ |
TheCUBE | ORGANIZATION | 0.98+ |
one | QUANTITY | 0.98+ |
theCUBE | ORGANIZATION | 0.98+ |
Splunk | TITLE | 0.98+ |
one thing | QUANTITY | 0.98+ |
today | DATE | 0.98+ |
ORGANIZATION | 0.97+ | |
both | QUANTITY | 0.97+ |
first | QUANTITY | 0.97+ |
first thing | QUANTITY | 0.96+ |
Windows | TITLE | 0.96+ |
Cribl | PERSON | 0.96+ |
one source | QUANTITY | 0.96+ |
first company | QUANTITY | 0.95+ |
single location | QUANTITY | 0.95+ |
about five years | QUANTITY | 0.95+ |
S3 | TITLE | 0.94+ |
five year old | QUANTITY | 0.91+ |
Syslog | TITLE | 0.91+ |
single place | QUANTITY | 0.91+ |
John | PERSON | 0.91+ |
Cribl | TITLE | 0.88+ |
last two years | DATE | 0.84+ |
NetApp | TITLE | 0.83+ |
GreenLake | ORGANIZATION | 0.83+ |
zero touch | QUANTITY | 0.82+ |
Cribl' Stream | ORGANIZATION | 0.81+ |
Ezmeral | ORGANIZATION | 0.8+ |
two different | QUANTITY | 0.78+ |
a terabyte of data per day | QUANTITY | 0.76+ |
Venetian convention center | LOCATION | 0.75+ |
350 release | QUANTITY | 0.75+ |
Zscaler | TITLE | 0.74+ |
one cloud | QUANTITY | 0.7+ |
Greenlake | ORGANIZATION | 0.65+ |
HPE Discover 2022 | EVENT | 0.62+ |
Kickoff with Taylor Dolezal | Kubecon + Cloudnativecon Europe 2022
>> Announcer: "theCUBE" presents "Kubecon and Cloudnativecon Europe, 2022" brought to you by Red Hat, the Cloud Native Computing Foundation and its ecosystem partners. >> Welcome to Valencia, Spain and "Kubecon + Cloudnativecon Europe, 2022." I'm Keith Townsend, and we're continuing the conversations with amazing people doing amazing things. I think we've moved beyond a certain phase of the hype cycle when it comes to Kubernetes. And we're going to go a little bit in detail with that today, and on all the sessions, I have today with me, Taylor Dolezal. New head of CNCF Ecosystem. So, first off, what does that mean new head of? You're the head of CNCF Ecosystem? What is the CNCF Ecosystem? >> Yeah. Yeah. It's really the end user ecosystem. So, the CNCF is comprised of really three pillars. And there's the governing board, they oversee the budget and fun things, make sure everything's signed and proper. Then there's the Technical Oversight Committee, TOC. And they really help decide the technical direction of the organization through deliberation and talking about which projects get invited and accepted. Projects get donated, and the TOC votes on who's going to make it in, based on all this criteria. And then, lastly, is the end user ecosystem, that encompasses a whole bunch of different working groups, special interest groups. And that's been really interesting to kind of get a deeper sense into, as of late. So, there are groups like the developer experience group, and the user research group. And those have very specific focuses that kind of go across all industries. But what we've seen lately, is that there are really deep wants to create, whether it be financial services user group, and things like that, because end users are having trouble with going to all of the different meetings. If you're a company, a vendor member company that's selling authentication software, or something in networking, makes sense to have a SIG network, SIG off, and those kinds of things. But when it comes down to like Boeing that just joined, does that make sense for them to jump into all those meetings? Or does it make sense to have some other kind of thing that is representative of them, so that they can attend that one thing, it's specific to their industry? They can get that download and kind of come up to speed, or find the best practices as quickly as possible in a nice synthesized way. >> So, you're 10 weeks into this role. You're coming from a customer environment. So, talk to me a little bit about the customer side of it? When you're looking at something, it's odd to call CNCF massive. But it is, 7.1 million members, and the number of contributing projects, et cetera. Talk to me about the view from the outside versus the view now that you're inside? >> Yeah, so honestly, it's been fun to kind of... For me, it's really mirrored the open-source journey. I've gone to Kubecon before, gotten to enjoy all of the booths, and trying to understand what's going on, and then worked for HashiCorp before coming to the CNCF. And so, get that vendor member kind of experience working the booth itself. So, kind of getting deeper and deeper into the stack of the conference itself. And I keep saying, vendor member and end user members, the difference between those, is end users are not organizations that sell cloud native services. Those are the groups that are kind of more consuming, the Airbnbs, the Boeings, the Mercedes, these people that use these technologies and want to kind of give that feedback back to these projects. But yeah, very incredibly massive and just sprawling when it comes to working in all those contexts. >> So, I have so many questions around, like the differences between having you as an end user and in inter-operating with vendors and the CNCF itself. So, let's start from the end user lens. When you're an end user and you're out discovering open-source and cloud native products, what's that journey like? How do you go from saying, okay, I'm primarily focused on vendor solutions, to let me look at this cloud native stack? >> Yeah, so really with that, there's been, I think that a lot of people have started to work with me and ask for, "Can we have recommended architectures? Can we have blueprints for how to do these things?" When the CNCF doesn't want to take that position, we don't want to kind of be the king maker and be like, this is the only way forward. We want to be inclusive, we want to pull in these projects, and kind of give everyone the same boot strap and jump... I missing the word of it, just ability to kind of like springboard off of that. Create a nice base for everybody to get started with, and then, see what works out, learn from one another. I think that when it comes to Kubernetes, and Prometheus, and some other projects, being able to share best practices between those groups of what works best as well. So, within all of the separations of the CNCF, I think that's something I've found really fun, is kind of like seeing how the projects relate to those verticals and those groups as well. Is how you run a project, might actually have a really good play inside of an organization like, "I like that idea. Let's try that out with our team." >> So, like this idea of springboarding. You know, is when an entrepreneur says, "You know what? I'm going to quit my job and springboard off into doing something new." There's a lot of uncertainty, but for enterprise, that can be really scary. Like we're used to our big vendors, HashiCorp, VMware, Cisco kind of guiding us and telling us like, what's next? What is that experience like, springboarding off into something as massive as cloud native? >> So, I think it's really, it's a great question. So, I think that's why the CNCF works so well, is the fact that it's a safe place for all these companies to come together, even companies of competing products. you know, having that common vision of, we want to make production boring again, we don't want to have so much sprawl and have to take in so much knowledge at once. Can we kind of work together to create all these things to get rid of our adminis trivia or maintenance tasks? I think that when it comes to open-source in general, there's a fantastic book it's called "Working in Public," it's by Stripe Press. I recommend it all over the place. It's orange, so you'll recognize it. Yeah, it's easy to see. But it's really good 'cause it talks about the maintainer journey, and what things make it difficult. And so, I think that that's what the CNCF is really working hard to try to get rid of, is all this monotonous, all these monotonous things, filing issues, best practices. How do you adopt open-source within your organization? We have tips and tricks, and kind of playbooks in ways that you could accomplish that. So, that's what I find really useful for those kinds of situations. Then it becomes easier to adopt that within your organization. >> So, I asked Priyanka, CNCF executive director last night, a pretty tough question. And this is kind of in the meat of what you do. What happens when you? Let's pick on service mesh 'cause everyone likes to pick on service mesh. >> XXXX: Yeah. >> What happens when there's differences at that vendor level on the direction of a CIG or a project, or the ecosystem around service mesh? >> Yeah, so that's the fun part. Honestly, is 'cause people get to hash it out. And so, I think that's been the biggest thing for me finding out, was that there's more than one way to do thing. And so, I think it always comes down to use case. What are you trying to do? And then you get to solve after that. So, it really is, I know it depends, which is the worst answer. But I really do think that's the case, because if you have people that are using something within the automotive space, or in the financial services space, they're going to have completely different needs, wants, you know, some might need to run Coball or Fortran, others might not have to. So, even at that level, just down to what your tech stack looks like, audits, and those kinds of things, that can just really differ. So, I think it does come down to something more like that. >> So, the CNCF loosely has become kind of a standards body. And it's centered around the core project Kubernetes? >> Mm-hmm. >> So, what does it mean, when we're looking at larger segments such as service mesh or observability, et cetera, to be Kubernetes compliant? Where's the point, if any, that the CNCF steps in versus just letting everyone hash it out? Is it Kubernetes just need to be Kubernetes compliant and everything else is free for all? >> Honestly, in many cases, it's up to the communities themselves to decide that. So, the groups that are running OCI, the Open Container Interface, Open Storage Interface, all of those things that we've agreed on as ways to implement those technologies, I think that's where the CNCF, that's the line. That's where the CNCF gets up to. And then, it's like we help foster those communities and those conversations and asking, does this work for you? If not, let's talk about it, let's figure out why it might not. And then, really working closely with community to kind of help bring those things forward and create action items. >> So, it's all about putting the right people in the rooms and not necessarily playing referee, but to get people in the right room to have and facilitate the conversation? >> Absolutely. Absolutely. Like all of the booths behind us could have their own conferences, but we want to bring everybody together to have those conversations. And again, sprawling can be really wild at certain times, but it's good to have those cross understandings, or to hear from somebody that you're like, "Oh, my goodness, I didn't even think about that kind of context or use case." So, really inclusive conversation. >> So, organizations like Boeing, Adobe, Microsoft, from an end user perspective, it's sometimes difficult to get those organizations into these types of communities. How do you encourage them to participate in the conversation 'cause their voice is extremely important? >> Yeah, that I'd also say it really is the community. I really liked the Kubernetes documentary that was put out, working with some of the CNCF folks and core, and beginning Kubernetes contributors and maintainers. And it just kind of blew me away when they had said, you know, what we thought was success, was seeing Kubernetes in an Amazon Data Center. That's when we knew that this was going to take root. And you'd rarely hear that, is like, "When somebody that we typically compete with, its success is seeing it, seeing them use that." And so, I thought was really cool. >> You know, I like to use this technology for my community of skipping rope. You see the girls and boys jumping double Dutch rope. And you think, "I can do that. Like it's just jumping." But there's this hesitation to actually, how do you start? How do you get inside of it? The question is how do you become a member of the community? We've talked a lot about what happens when you're in the community. But how do you join the community? >> So, really, there's a whole bunch of ways that you can. Actually, the shirt that I'm wearing, I got from the 114 Release. So, this is just a fun example of that community. And just kind of how welcoming and inviting that they are. Really, I do think it's kind of like a job breaker. Almost you start at the outside, you start using these technologies, even more generally like, what is DevOps? What is production? How do I get to infrastructure, architecture, or software engineering? Once you start there, you start working your way in, you develop a stack, and then you start to see these tools, technologies, workflows. And then, after you've kind of gotten a good amount of time spent with it, you might really enjoy it like that, and then want to help contribute like, "I like this, but it would be great to have a function that did this. Or I want a feature that does that." At that point in time, you can either take a look at the source code on GitHub, or wherever it's hosted, and then start to kind of come up with that, some ideas to contribute back to that. And then, beyond that, you can actually say, "No, I kind of want to have these conversations with people." Join in those special interest groups, and those meetings to kind of talk about things. And then, after a while, you can kind of find yourself in a contributor role, and then a maintainer role. After that, if you really like the project, and want to kind of work with community on that front. So, I think you had asked before, like Microsoft, Adobe and these others. Really it's about steering the projects. It's these communities want these things, and then, these companies say, "Okay, this is great. Let's join in the conversation with the community." And together again, inclusivity, and bringing everybody to the table to have that discussion and push things forward. >> So, Taylor, closing message. What would you want people watching this show to get when they think about ecosystem and CNCF? >> So, ecosystem it's a big place, come on in. Yeah, (laughs) the water's just fine. I really want people to take away the fact that... I think really when it comes down to, it really is the community, it's you. We are the end user ecosystem. We're the people that build the tools, and we need help. No matter how big or small, when you come in and join the community, you don't have to rewrite the Kubernetes scheduler. You can help make documentation that much more easy to understand, and in doing so, helping thousands of people, If I'm going through the instructions or reading a paragraph, doesn't make sense, that has such a profound impact. And I think a lot of people miss that. It's like, even just changing punctuation can have such a giant difference. >> Yeah, I think people sometimes forget that community, especially community-run projects, they need product managers. They need people that will help with communications, people that will help with messaging, websites updating. Just reachability, anywhere from developing code to developing documentation, there's ways to jump in and help the community. From Valencia, Spain, I'm Keith Townsend, and you're watching "theCUBE," the leader in high tech coverage. (bright upbeat music)
SUMMARY :
brought to you by Red Hat, and on all the sessions, and the user research group. and the number of contributing Those are the groups that So, let's start from the end user lens. and kind of give everyone the I'm going to quit my job and have to take in so the meat of what you do. Yeah, so that's the fun part. So, the CNCF loosely has So, the groups that are running OCI, Like all of the booths behind us participate in the conversation I really liked the Kubernetes become a member of the community? and those meetings to What would you want people it really is the community, it's you. and help the community.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Priyanka | PERSON | 0.99+ |
Boeing | ORGANIZATION | 0.99+ |
Adobe | ORGANIZATION | 0.99+ |
Microsoft | ORGANIZATION | 0.99+ |
Keith Townsend | PERSON | 0.99+ |
Cisco | ORGANIZATION | 0.99+ |
Cloud Native Computing Foundation | ORGANIZATION | 0.99+ |
10 weeks | QUANTITY | 0.99+ |
Taylor Dolezal | PERSON | 0.99+ |
Taylor | PERSON | 0.99+ |
TOC | ORGANIZATION | 0.99+ |
Stripe Press | ORGANIZATION | 0.99+ |
Red Hat | ORGANIZATION | 0.99+ |
CNCF | ORGANIZATION | 0.99+ |
Mercedes | ORGANIZATION | 0.99+ |
Technical Oversight Committee | ORGANIZATION | 0.99+ |
Boeings | ORGANIZATION | 0.99+ |
Prometheus | TITLE | 0.99+ |
Coball | ORGANIZATION | 0.99+ |
Valencia, Spain | LOCATION | 0.99+ |
today | DATE | 0.99+ |
7.1 million members | QUANTITY | 0.99+ |
HashiCorp | ORGANIZATION | 0.98+ |
Kubecon | ORGANIZATION | 0.98+ |
Airbnbs | ORGANIZATION | 0.98+ |
VMware | ORGANIZATION | 0.98+ |
last night | DATE | 0.97+ |
GitHub | ORGANIZATION | 0.97+ |
Fortran | ORGANIZATION | 0.97+ |
first | QUANTITY | 0.96+ |
Kubernetes | TITLE | 0.95+ |
Working in Public | TITLE | 0.93+ |
Amazon Data Center | ORGANIZATION | 0.92+ |
Dutch | OTHER | 0.92+ |
thousands of people | QUANTITY | 0.91+ |
theCUBE | TITLE | 0.91+ |
more than one way | QUANTITY | 0.9+ |
Cloudnativecon | ORGANIZATION | 0.89+ |
theCUBE | ORGANIZATION | 0.86+ |
Kubernetes | ORGANIZATION | 0.84+ |
DevOps | TITLE | 0.84+ |
CNCF Ecosystem | ORGANIZATION | 0.83+ |
one thing | QUANTITY | 0.83+ |
three pillars | QUANTITY | 0.82+ |
Europe | LOCATION | 0.79+ |
Open Container Interface | OTHER | 0.77+ |
double | QUANTITY | 0.76+ |
OCI | OTHER | 0.73+ |
Cloudnativecon Europe | ORGANIZATION | 0.69+ |
Open Storage Interface | OTHER | 0.62+ |
2022 | DATE | 0.58+ |
CIG | ORGANIZATION | 0.53+ |
2022 | TITLE | 0.46+ |
114 Release | ORGANIZATION | 0.38+ |
Matt Provo & Patrick Bergstrom, StormForge | Kubecon + Cloudnativecon Europe 2022
>> Instructor: "theCUBE" presents KubeCon and CloudNativeCon Europe 2022, brought to you by Red Hat, the Cloud Native Computing Foundation and its ecosystem partners. >> Welcome to Valencia, Spain and we're at KubeCon, CloudNativeCon Europe 2022. I'm Keith Townsend, and my co-host, Enrico Signoretti. Enrico's really proud of me. I've called him Enrico instead of Enrique every session. >> Every day. >> Senior IT analyst at GigaOm. We're talking to fantastic builders at KubeCon, CloudNativeCon Europe 2022 about the projects and their efforts. Enrico, up to this point, it's been all about provisioning, insecurity, what conversation have we been missing? >> Well, I mean, I think that we passed the point of having the conversation of deployment, of provisioning. Everybody's very skilled, actually everything is done at day two. They are discovering that, well, there is a security problem. There is an observability problem a and in fact, we are meeting with a lot of people and there are a lot of conversation with people really needing to understand what is happening. I mean, in their cluster work, why it is happening and all the questions that come with it. And the more I talk with people in the show floor here or even in the various sessions is about, we are growing so that our clusters are becoming bigger and bigger, applications are becoming bigger as well. So we need to now understand better what is happening. As it's not only about cost, it's about everything at the end. >> So I think that's a great set up for our guests, Matt Provo, founder and CEO of StormForge and Patrick Brixton? >> Bergstrom. >> Bergstrom. >> Yeah. >> I spelled it right, I didn't say it right, Bergstrom, CTO. We're at KubeCon, CloudNativeCon where projects are discussed, built and StormForge, I've heard the pitch before, so forgive me. And I'm kind of torn. I have service mesh. What do I need more, like what problem is StormForge solving? >> You want to take it? >> Sure, absolutely. So it's interesting because, my background is in the enterprise, right? I was an executive at UnitedHealth Group before that I worked at Best Buy and one of the issues that we always had was, especially as you migrate to the cloud, it seems like the CPU dial or the memory dial is your reliability dial. So it's like, oh, I just turned that all the way to the right and everything's hunky-dory, right? But then we run into the issue like you and I were just talking about, where it gets very very expensive very quickly. And so my first conversations with Matt and the StormForge group, and they were telling me about the product and what we're dealing with. I said, that is the problem statement that I have always struggled with and I wish this existed 10 years ago when I was dealing with EC2 costs, right? And now with Kubernetes, it's the same thing. It's so easy to provision. So realistically what it is, is we take your raw telemetry data and we essentially monitor the performance of your application, and then we can tell you using our machine learning algorithms, the exact configuration that you should be using for your application to achieve the results that you're looking for without over-provisioning. So we reduce your consumption of CPU, of memory and production which ultimately nine times out of 10, actually I would say 10 out of 10, reduces your cost significantly without sacrificing reliability. >> So can your solution also help to optimize the application in the long run? Because, yes, of course-- >> Yep. >> The lowering fluid as you know optimize the deployment. >> Yeah. >> But actually the long-term is optimizing the application. >> Yes. >> Which is the real problem. >> Yep. >> So, we're fine with the former of what you just said, but we exist to do the latter. And so, we're squarely and completely focused at the application layer. As long as you can track or understand the metrics you care about for your application, we can optimize against it. We love that we don't know your application, we don't know what the SLA and SLO requirements are for your app, you do, and so, in our world it's about empowering the developer into the process, not automating them out of it and I think sometimes AI and machine learning sort of gets a bad rap from that standpoint. And so, at this point the company's been around since 2016, kind of from the very early days of Kubernetes, we've always been, squarely focused on Kubernetes, using our core machine learning engine to optimize metrics at the application layer that people care about and need to go after. And the truth of the matter is today and over time, setting a cluster up on Kubernetes has largely been solved. And yet the promise of Kubernetes around portability and flexibility, downstream when you operationalize, the complexity smacks you in the face and that's where StormForge comes in. And so we're a vertical, kind of vertically oriented solution, that's absolutely focused on solving that problem. >> Well, I don't want to play, actually. I want to play the devils advocate here and-- >> You wouldn't be a good analyst if you didn't. >> So the problem is when you talk with clients, users, there are many of them still working with Java, something that is really tough. I mean, all of us loved Java. >> Yeah, absolutely. >> Maybe 20 years ago. Yeah, but not anymore, but still they have developers, they have porting applications, microservices. Yes, but not very optimized, et cetera, cetera, et cetera. So it's becoming tough. So how you can interact with this kind of old hybrid or anyway, not well engineered applications. >> Yeah. >> We do that today. We actually, part of our platform is we offer performance testing in a lower environment and stage and we, like Matt was saying, we can use any metric that you care about and we can work with any configuration for that application. So perfect example is Java, you have to worry about your heap size, your garbage collection tuning and one of the things that really struck me very early on about the StormForge product is because it is true machine learning. You remove the human bias from that. So like a lot of what I did in the past, especially around SRE and performance tuning, we were only as good as our humans were because of what they knew. And so, we kind of got stuck in these paths of making the same configuration adjustments, making the same changes to the application, hoping for different results. But then when you apply machine learning capability to that the machine will recommend things you never would've dreamed of. And you get amazing results out of that. >> So both me and Enrico have been doing this for a long time. Like, I have battled to my last breath the argument when it's a bare metal or a VM, look, I cannot give you any more memory. >> Yeah. >> And the argument going all the way up to the CIO and the CIO basically saying, you know what, Keith you're cheap, my developer resources are expensive, buy bigger box. >> Yeah. >> Yap. >> Buying a bigger box in the cloud to your point is no longer a option because it's just expensive. >> Yeah. >> Talk to me about the carrot or the stick as developers are realizing that they have to be more responsible. Where's the culture change coming from? Is it the shift in responsibility? >> I think the center of the bullseye for us is within those sets of decisions, not in a static way, but in an ongoing way, especially as the development of applications becomes more and more rapid and the management of them. Our charge and our belief wholeheartedly is that you shouldn't have to choose. You should not have to choose between costs or performance. You should not have to choose where your applications live, in a public private or hybrid cloud environment. And so, we want to empower people to be able to sit in the middle of all of that chaos and for those trade offs and those difficult interactions to no longer be a thing. We're at a place now where we've done hundreds of deployments and never once have we met a developer who said, "I'm really excited to get out of bed and come to work every day and manually tune my application." One side, secondly, we've never met, a manager or someone with budget that said, please don't increase the value of my investment that I've made to lift and shift us over to the cloud or to Kubernetes or some combination of both. And so what we're seeing is the converging of these groups, their happy place is the lack of needing to be able to make those trade offs, and that's been exciting for us. >> So, I'm listening and looks like that your solution is right in the middle in application performance, management, observability. >> Yeah. >> And, monitoring. >> Yeah. >> So it's a little bit of all of this. >> Yeah, so we want to be, the intel inside of all of that, we often get lumped into one of those categories, it used to be APM a lot, we sometimes get, are you observability or and we're really not any of those things, in and of themselves, but we instead we've invested in deep integrations and partnerships with a lot of that tooling 'cause in a lot of ways, the tool chain is hardening in a cloud native and in Kubernetes world. And so, integrating in intelligently, staying focused and great at what we solve for, but then seamlessly partnering and not requiring switching for our users who have already invested likely, in a APM or observability. >> So to go a little bit deeper. What does it mean integration? I mean, do you provide data to this, other applications in the environment or are they supporting you in the work that you do. >> Yeah, we're a data consumer for the most part. In fact, one of our big taglines is take your observability and turn it into action ability, right? Like how do you take that, it's one thing to collect all of the data, but then how do you know what to do with it, right? So to Matt's point, we integrate with folks like Datadog, we integrate with Prometheus today. So we want to collect that telemetry data and then do something useful with it for you. >> But also we want Datadog customers, for example, we have a very close partnership with Datadog so that in your existing Datadog dashboard, now you have-- >> Yeah. >> The StormForge capability showing up in the same location. >> Yep. >> And so you don't have to switch out. >> So I was just going to ask, is it a push pull? What is the developer experience when you say you provide developer this resolve ML learnings about performance, how do they receive it? Like, what's the developer experience. >> They can receive it, for a while we were CLI only, like any good developer tool. >> Right. >> And, we have our own UI. And so it is a push in a lot of cases where I can come to one spot, I've got my applications and every time I'm going to release or plan for a release or I have released and I want to pull in observability data from a production standpoint, I can visualize all of that within the StormForge UI and platform, make decisions, we allow you to set your, kind of comfort level of automation that you're okay with. You can be completely set and forget or you can be somewhere along that spectrum and you can say, as long as it's within, these thresholds, go ahead and release the application or go ahead and apply the configuration. But we also allow you to experience the same, a lot of the same functionality right now, in Grafana, in Datadog and a bunch of others that are coming. >> So I've talked to Tim Crawford who talks to a lot of CIOs and he's saying one of the biggest challenges or if not, one of the biggest challenges CIOs are facing are resource constraints. >> Yeah. >> They cannot find the developers to begin with to get this feedback. How are you hoping to address this biggest pain point for CIOs-- >> Yeah.6 >> And developers? >> You should take that one. >> Yeah, absolutely. So like my background, like I said at UnitedHealth Group, right. It's not always just about cost savings. In fact, the way that I look about at some of these tech challenges, especially when we talk about scalability there's kind of three pillars that I consider, right? There's the tech scalability, how am I solving those challenges? There's the financial piece 'cause you can only throw money at a problem for so long and it's the same thing with the human piece. I can only find so many bodies and right now that pool is very small, and so, we are absolutely squarely in that footprint of we enable your team to focus on the things that they matter, not manual tuning like Matt said. And then there are other resource constraints that I think that a lot of folks don't talk about too. Like, you were talking about private cloud for instance and so having a physical data center, I've worked with physical data centers that companies I've worked for have owned where it is literally full, wall to wall. You can't rack any more servers in it, and so their biggest option is, well, I could spend $1.2 billion to build a new one if I wanted to, or if you had a capability to truly optimize your compute to what you needed and free up 30% of your capacity of that data center. So you can deploy additional name spaces into your cluster, like that's a huge opportunity. >> So I have another question. I mean, maybe it doesn't sound very intelligent at this point, but, so is it an ongoing process or is it something that you do at the very beginning, I mean you start deploying this. >> Yeah. >> And maybe as a service. >> Yep. >> Once in a year I say, okay, let's do it again and see if something change it. >> Sure. >> So one spot, one single.. >> Yeah, would you recommend somebody performance test just once a year? Like, so that's my thing is, at previous roles, my role was to do performance test every single release, and that was at a minimum once a week and if your thing did not get faster, you had to have an executive exception to get it into production and that's the space that we want to live in as well as part of your CICD process, like this should be continuous verification, every time you deploy, we want to make sure that we're recommending the perfect configuration for your application in the name space that you're deploying into. >> And I would be as bold as to say that we believe that we can be a part of adding, actually adding a step in the CICD process that's connected to optimization and that no application should be released, monitored, and sort of analyzed on an ongoing basis without optimization being a part of that. And again, not just from a cost perspective, but for cost and performance. >> Almost a couple of hundred vendors on this floor. You mentioned some of the big ones Datadog, et cetera, but what happens when one of the up and comings out of nowhere, completely new data structure, some imaginative way to click to telemetry data. >> Yeah. >> How do, how do you react to that? >> Yeah, to us it's zeros and ones. >> Yeah. >> And, we really are data agnostic from the standpoint of, we're fortunate enough from the design of our algorithm standpoint, it doesn't get caught up on data structure issues, as long as you can capture it and make it available through one of a series of inputs, one would be load or performance tests, could be telemetry, could be observability, if we have access to it. Honestly, the messier the better from time to time from a machine learning standpoint, it's pretty powerful to see. We've never had a deployment where we saved less than 30%, while also improving performance by at least 10%. But the typical results for us are 40 to 60% savings and 30 to 40% improvement in performance. >> And what happens if the application is, I mean, yes Kubernetes is the best thing of the world but sometimes we have to, external data sources or, we have to connect with external services anyway. >> Yeah. >> So, can you provide an indication also on this particular application, like, where the problem could be? >> Yeah. >> Yeah, and that's absolutely one of the things that we look at too, 'cause it's, especially when you talk about resource consumption it's never a flat line, right? Like depending on your application, depending on the workloads that you're running it varies from sometimes minute to minute, day to day, or it could be week to week even. And so, especially with some of the products that we have coming out with what we want to do, integrating heavily with the HPA and being able to handle some of those bumps and not necessarily bumps, but bursts and being able to do it in a way that's intelligent so that we can make sure that, like I said, it's the perfect configuration for the application regardless of the time of day that you're operating in or what your traffic patterns look like, or, what your disc looks like, right. Like 'cause with our low environment testing, any metric you throw at us, we can optimize for. >> So Matt and Patrick, thank you for stopping by. >> Yeah. >> Yes. >> We can go all day because day two is I think the biggest challenge right now, not just in Kubernetes but application re-platforming and transformation, very, very difficult. Most CTOs and EASs that I talked to, this is the challenge space. From Valencia, Spain, I'm Keith Townsend, along with my host Enrico Signoretti and you're watching "theCube" the leader in high-tech coverage. (whimsical music)
SUMMARY :
brought to you by Red Hat, and we're at KubeCon, about the projects and their efforts. And the more I talk with I've heard the pitch and then we can tell you know optimize the deployment. is optimizing the application. the complexity smacks you in the face I want to play the devils analyst if you didn't. So the problem is when So how you can interact and one of the things that last breath the argument and the CIO basically saying, Buying a bigger box in the cloud Is it the shift in responsibility? and the management of them. that your solution is right in the middle we sometimes get, are you observability or in the work that you do. consumer for the most part. showing up in the same location. What is the developer experience for a while we were CLI only, and release the application and he's saying one of the They cannot find the developers and it's the same thing or is it something that you do Once in a year I say, okay, and that's the space and that no application You mentioned some of the and 30 to 40% improvement in performance. Kubernetes is the best thing of the world so that we can make So Matt and Patrick, Most CTOs and EASs that I talked to,
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Keith Townsend | PERSON | 0.99+ |
Enrico | PERSON | 0.99+ |
Enrico Signoretti | PERSON | 0.99+ |
Matt | PERSON | 0.99+ |
Jeff | PERSON | 0.99+ |
Tim Crawford | PERSON | 0.99+ |
Patrick | PERSON | 0.99+ |
2003 | DATE | 0.99+ |
Keith Townsend | PERSON | 0.99+ |
UnitedHealth Group | ORGANIZATION | 0.99+ |
40 | QUANTITY | 0.99+ |
Alex | PERSON | 0.99+ |
Jeff Frick | PERSON | 0.99+ |
Santa Clara | LOCATION | 0.99+ |
30 | QUANTITY | 0.99+ |
$1.2 billion | QUANTITY | 0.99+ |
Alex Wolf | PERSON | 0.99+ |
Enrique | PERSON | 0.99+ |
StormForge | ORGANIZATION | 0.99+ |
Alexander Wolf | PERSON | 0.99+ |
Silicon Valley | LOCATION | 0.99+ |
ACG | ORGANIZATION | 0.99+ |
January | DATE | 0.99+ |
Matt Provo | PERSON | 0.99+ |
Red Hat | ORGANIZATION | 0.99+ |
Santa Cruz | LOCATION | 0.99+ |
Cloud Native Computing Foundation | ORGANIZATION | 0.99+ |
Patrick Bergstrom | PERSON | 0.99+ |
Best Buy | ORGANIZATION | 0.99+ |
30% | QUANTITY | 0.99+ |
first time | QUANTITY | 0.99+ |
Bergstrom | ORGANIZATION | 0.99+ |
nine times | QUANTITY | 0.99+ |
10 | QUANTITY | 0.99+ |
Valencia, Spain | LOCATION | 0.99+ |
300 people | QUANTITY | 0.99+ |
millions | QUANTITY | 0.99+ |
Datadog | ORGANIZATION | 0.99+ |
Java | TITLE | 0.99+ |
GigaOm | ORGANIZATION | 0.99+ |
Baskin School of Engineering | ORGANIZATION | 0.99+ |
two things | QUANTITY | 0.99+ |
third year | QUANTITY | 0.99+ |
Mountain View, California | LOCATION | 0.99+ |
KubeCon | EVENT | 0.99+ |
ACGSV | ORGANIZATION | 0.99+ |
both | QUANTITY | 0.99+ |
once a week | QUANTITY | 0.99+ |
less than 30% | QUANTITY | 0.99+ |
ACGSV GROW! Awards | EVENT | 0.98+ |
2016 | DATE | 0.98+ |
one | QUANTITY | 0.98+ |
Kubernetes | TITLE | 0.98+ |
40% | QUANTITY | 0.98+ |
Santa Cruz UC Santa Cruz School of Engineering | ORGANIZATION | 0.98+ |
today | DATE | 0.98+ |
ACG Silicon Valley | ORGANIZATION | 0.98+ |
60% | QUANTITY | 0.98+ |
once a year | QUANTITY | 0.98+ |
one spot | QUANTITY | 0.98+ |
10 years ago | DATE | 0.97+ |
Patrick Brixton | PERSON | 0.97+ |
Prometheus | TITLE | 0.97+ |
20 years ago | DATE | 0.97+ |
CloudNativeCon Europe 2022 | EVENT | 0.97+ |
secondly | QUANTITY | 0.97+ |
one single | QUANTITY | 0.96+ |
first conversations | QUANTITY | 0.96+ |
millions of dollars | QUANTITY | 0.96+ |
ACGSV GROW! Awards 2018 | EVENT | 0.96+ |
Matt Provo & Patrick Bergstrom, StormForge | Kubecon + Cloudnativecon Europe 2022
>>The cube presents, Coon and cloud native con Europe 22, brought to you by the cloud native computing foundation. >>Welcome to Melissa Spain. And we're at cuon cloud native con Europe, 2022. I'm Keith Townsend. And my co-host en Rico senior Etti en Rico's really proud of me. I've called him en Rico and said IK, every session, senior it analyst giga, O we're talking to fantastic builders at Cuban cloud native con about the projects and the efforts en Rico up to this point, it's been all about provisioning insecurity. What, what conversation have we been missing? >>Well, I mean, I, I think, I think that, uh, uh, we passed the point of having the conversation of deployment of provisioning. You know, everybody's very skilled, actually everything is done at day two. They are discovering that, well, there is a security problem. There is an observability problem. And in fact, we are meeting with a lot of people and there are a lot of conversation with people really needing to understand what is happening. I mean, in their classroom, what, why it is happening and all the, the questions that come with it. I mean, and, uh, the more I talk with, uh, people in the, in the show floor here, or even in the, you know, in the various sessions is about, you know, we are growing, the, our clusters are becoming bigger and bigger. Uh, applications are becoming, you know, bigger as well. So we need to know, understand better what is happening. It's not only, you know, about cost it's about everything at the >>End. So I think that's a great set up for our guests, max, Provo, founder, and CEO of storm for forge and Patrick Britton, Bergstrom, Brookstone. Yeah, I spelled it right. I didn't say it right. Berg storm CTO. We're at Q con cloud native con we're projects are discussed, built and storm forge. I I've heard the pitch before, so forgive me. And I'm, I'm, I'm, I'm, I'm, I'm kind of torn. I have service mesh. What do I need more like, what problem is storm for solving? >>You wanna take it? >>Sure, absolutely. So it it's interesting because, uh, my background is in the enterprise, right? I was an executive at United health group. Um, before that I worked at best buy. Um, and one of the issues that we always had was, especially as you migrate to the cloud, it seems like the CPU dial or the memory dial is your reliability dial. So it's like, oh, I just turned that all the way to the right and everything's hunky Dory. Right. Uh, but then we run into the issue like you and I were just talking about where it gets very, very expensive, very quickly. Uh, and so my first conversations with Matt and the storm forge group, and they were telling me about the product and, and what we're dealing with. I said, that is the problem statement that I have always struggled with. And I wish this existed 10 years ago when I was dealing with EC two costs, right? And now with Kubernetes, it's the same thing. It's so easy to provision. So realistically, what it is is we take your raw telemetry data and we essentially monitor the performance of your application. And then we can tell you using our machine learning algorithms, the exact configuration that you should be using for your application to achieve the results that you're looking for without over provisioning. So we reduce your consumption of CPU of memory and production, which ultimately nine times outta 10, actually I would say 10 out of 10 reduces your cost significantly without sacrificing reliability. >>So can your solution also help to optimize the application in the long run? Because yes, of course, yep. You know, the lowing fluid is, you know, optimize the deployment. Yeah. But actually the long term is optimizing the application. Yes. Which is the real problem. >>Yep. So we actually, um, we're fine with the, the former of what you just said, but we exist to do the latter. And so we're squarely and completely focused at the application layer. Um, we are, uh, as long as you can track or understand the metrics you care about for your application, uh, we can optimize against it. Um, we love that we don't know your application. We don't know what the SLA and SLO requirements are for your app. You do. And so in, in our world, it's about empowering the developer into the process, not automating them out of it. And I think sometimes AI and machine learning sort of gets a bad wrap from that standpoint. And so, uh, we've at this point, the company's been around, you know, since 2016, uh, kind of from the very early days of Kubernetes, we've always been, you know, squarely focused on Kubernetes using our core machine learning, uh, engine to optimize metrics at the application layer, uh, that people care about and, and need to need to go after. And the truth of the matter is today. And over time, you know, setting a cluster up on Kubernetes has largely been solved. Um, and yet the promise of, of Kubernetes around portability and flexibility, uh, downstream when you operationalize the complexity, smacks you in the face. And, uh, and that's where, where storm forge comes in. And so we're a vertical, you know, kind of vertically oriented solution. Um, that's, that's absolutely focused on solving that problem. >>Well, I don't want to play, actually. I want to play the, uh, devils advocate here and, you know, >>You wouldn't be a good analyst if you didn't. >>So the, the problem is when you talk with clients, users, they, there are many of them still working with Java with, you know, something that is really tough. Mm-hmm <affirmative>, I mean, we loved all of us loved Java. Yeah, absolutely. Maybe 20 years ago. Yeah. But not anymore, but still they have developers. They are porting applications, microservices. Yes. But not very optimized, etcetera. C cetera. So it's becoming tough. So how you can interact with these kind of yeah. Old hybrid or anyway, not well in generic applications. >>Yeah. We, we do that today. We actually, part of our platform is we offer performance testing in a lower environment and stage. And we like Matt was saying, we can use any metric that you care about and we can work with any configuration for that application. So the perfect example is Java, you know, you have to worry about your heap size, your garbage collection tuning. Um, and one of the things that really struck, struck me very early on about the storm forage product is because it is true machine learning. You remove the human bias from that. So like a lot of what I did in the past, especially around SRE and, and performance tuning, we were only as good as our humans were because of what they knew. And so we were, we kind of got stuck in these paths of making the same configuration adjustments, making the same changes to the application, hoping for different results. But then when you apply machine learning capability to that, the machine will recommend things you never would've dreamed of. And you get amazing results out of >>That. So both me and an Rico have been doing this for a long time. Like I have battled to my last breath, the, the argument when it's a bare metal or a VM. Yeah. Look, I cannot give you any more memory. Yeah. And the, the argument going all the way up to the CIO and the CIO basically saying, you know what, Keith you're cheap, my developer resources expensive, my bigger box. Yep. Uh, buying a bigger box in the cloud to your point is no longer a option because it's just expensive. Talk to me about the carrot or the stick as developers are realizing that they have to be more responsible. Where's the culture change coming from? So is it, that is that if it, is it the shift in responsibility? >>I think the center of the bullseye for us is within those sets of decisions, not in a static way, but in an ongoing way, especially, um, especially as the development of applications becomes more and more rapid. And the management of them, our, our charge and our belief wholeheartedly is that you shouldn't have to choose, you should not have to choose between costs or performance. You should not have to choose where your, you know, your applications live, uh, in a public private or, or hybrid cloud environment. And so we want to empower people to be able to sit in the middle of all of that chaos and for those trade-offs and those difficult interactions to no, no longer be a thing. You know, we're at, we're at a place now where we've done, you know, hundreds of deployments and never once have we met a developer who said, I'm really excited to get outta bed and come to work every day and manually tune my application. <laugh> One side, secondly, we've never met, uh, you know, uh, a manager or someone with budget that said, uh, please don't, you know, increase the value of my investment that I've made to lift and shift us over mm-hmm <affirmative>, you know, to the cloud or to Kubernetes or, or some combination of both. And so what we're seeing is the converging of these groups, um, at, you know, their happy place is the lack of needing to be able to, uh, make those trade offs. And that's been exciting for us. So, >>You know, I'm listening and looks like that your solution is right in the middle in application per performance management, observability. Yeah. And, uh, and monitoring. So it's a little bit of all of this. >>So we, we, we, we want to be, you know, the Intel inside of all of that, mm-hmm, <affirmative>, we don't, you know, we often get lumped into one of those categories. It used to be APM a lot. We sometimes get a, are you observability or, and we're really not any of those things in and of themselves, but we, instead of invested in deep integrations and partnerships with a lot of those, uh, with a lot of that tooling, cuz in a lot of ways, the, the tool chain is hardening, uh, in a cloud native and, and Kubernetes world. And so, you know, integrating in intelligently staying focused and great at what we solve for, but then seamlessly partnering and not requiring switching for, for our users who have already invested likely in a APM or observability. >>So to go a little bit deeper. Sure. What does it mean integration? I mean, do you provide data to this, you know, other applications in, in the environment or are they supporting you in the work that you >>Yeah, we're, we're a data consumer for the most part. Um, in fact, one of our big taglines is take your observability and turn it into actionability, right? Like how do you take the it's one thing to collect all of the data, but then how do you know what to do with it? Right. So to Matt's point, um, we integrate with folks like Datadog. Um, we integrate with Prometheus today. So we want to collect that telemetry data and then do something useful with it for you. >>But, but also we want Datadog customers. For example, we have a very close partnership with, with Datadog, so that in your existing data dog dashboard, now you have yeah. This, the storm for capability showing up in the same location. Yep. And so you don't have to switch out. >>So I was just gonna ask, is it a push pull? What is the developer experience? When you say you provide developer, this resolve ML, uh, learnings about performance mm-hmm <affirmative> how do they receive it? Like what, yeah, what's the, what's the, what's the developer experience >>They can receive it. So we have our own, we used to for a while we were CLI only like any good developer tool. Right. Uh, and you know, we have our own UI. And so it is a push in that, in, in a lot of cases where I can come to one spot, um, I've got my applications and every time I'm going to release or plan for a release or I have released, and I want to take, pull in, uh, observability data from a production standpoint, I can visualize all of that within the storm for UI and platform, make decisions. We allow you to, to set your, you know, kind of comfort level of automation that you're, you're okay with. You can be completely set and forget, or you can be somewhere along that spectrum. And you can say, as long as it's within, you know, these thresholds, go ahead and release the application or go ahead and apply the configuration. Um, but we also allow you to experience, uh, the same, a lot of the same functionality right now, you know, in Grafana in Datadog, uh, and a bunch of others that are coming. >>So I've talked to Tim Crawford who talks to a lot of CIOs and he's saying one of the biggest challenges, or if not, one of the biggest challenges CIOs are facing are resource constraints. Yeah. They cannot find the developers to begin with to get this feedback. How are you hoping to address this biggest pain point for CIOs? Yeah. >>Development? >>Just take that one. Yeah, absolutely. That's um, so like my background, like I said, at United health group, right. It's not always just about cost savings. In fact, um, the way that I look about at some of these tech challenges, especially when we talk about scalability, there's kind of three pillars that I consider, right? There's the tech scalability, how am I solving those challenges? There's the financial piece, cuz you can only throw money at a problem for so long. And it's the same thing with the human piece. I can only find so many bodies and right now that pool is very small. And so we are absolutely squarely in that footprint of, we enable your team to focus on the things that they matter, not manual tuning like Matt said. And then there are other resource constraints that I think that a lot of folks don't talk about too. >>Like we were, you were talking about private cloud for instance. And so having a physical data center, um, I've worked with physical data centers that companies I've worked for have owned where it is literally full wall to wall. You can't rack any more servers in it. And so their biggest option is, well, I could spend 1.2 billion to build a new one if I wanted to. Or if you had a capability to truly optimize your compute to what you needed and free up 30% of your capacity of that data center. So you can deploy additional name spaces into your cluster. Like that's a huge opportunity. >>So either out of question, I mean, may, maybe it, it doesn't sound very intelligent at this point, but so is it an ongoing process or is it something that you do at the very beginning mean you start deploying this. Yeah. And maybe as a service. Yep. Once in a year I say, okay, let's do it again and see if something changes. Sure. So one spot 1, 1, 1 single, you know? >>Yeah. Um, would you recommend somebody performance tests just once a year? >>Like, so that's my thing is, uh, previous at previous roles I had, uh, my role was you performance test, every single release. And that was at a minimum once a week. And if your thing did not get faster, you had to have an executive exception to get it into production. And that's the space that we wanna live in as well as part of your C I C D process. Like this should be continuous verification every time you deploy, we wanna make sure that we're recommending the perfect configuration for your application in the name space that you're deploying >>Into. And I would be as bold as to say that we believe that we can be a part of adding, actually adding a step in the C I C D process that's connected to optimization and that no application should be released monitored and sort of, uh, analyzed on an ongoing basis without optimization being a part of that. And again, not just from a cost perspective, yeah. Cost end performance, >>Almost a couple of hundred vendors on this floor. You know, you mentioned some of the big ones, data, dog, et cetera. But what happens when one of the up and comings out of nowhere, completely new data structure, some imaginable way to click to elementry data. Yeah. How do, how do you react to that? >>Yeah. To us it's zeros and ones. Yeah. Uh, and you know, we're, we're, we're really, we really are data agnostic from the standpoint of, um, we're not, we we're fortunate enough to, from the design of our algorithm standpoint, it doesn't get caught up on data structure issues. Um, you know, as long as you can capture it and make it available, uh, through, you know, one of a series of inputs, what one, one would be load or performance tests, uh, could be telemetry, could be observability if we have access to it. Um, honestly the messier, the, the better from time to time, uh, from a machine learning standpoint, um, it, it, it's pretty powerful to see we've, we've never had a deployment where we, uh, where we saved less than 30% while also improving performance by at least 10%. But the typical results for us are 40 to 60% savings and, you know, 30 to 40% improvement in performance. >>And what happens if the application is, I, I mean, yes, Kubernetes is the best thing of the world, but sometimes we have to, you know, external data sources or, or, you know, we have to connect with external services anyway. Mm-hmm <affirmative> yeah. So can you, you know, uh, can you provide an indication also on, on, on this particular application, like, you know, where the problem could >>Be? Yeah, yeah. And that, that's absolutely one of the things that we look at too, cuz it's um, especially when you talk about resource consumption, it's never a flat line, right? Like depending on your application, depending on the workloads that you're running, um, it varies from sometimes minute to minute, day to day, or it could be week to week even. Um, and so especially with some of the products that we have coming out with what we want to do, you know, partnering with, uh, you know, integrating heavily with the HPA and being able to handle some of those bumps and not necessarily bumps, but bursts and being able to do it in a way that's intelligent so that we can make sure that, like I said, it's the perfect configuration for the application regardless of the time of day that you're operating in or what your traffic patterns look like. Um, or you know, what your disc looks like, right? Like cuz with our, our low environment testing, any metric you throw at us, we can, we can optimize for. >>So Madden Patrick, thank you for stopping by. Yeah. Yes. We can go all day. Because day two is I think the biggest challenge right now. Yeah. Not just in Kubernetes, but application replatforming and re and transformation. Very, very difficult. Most CTOs and S that I talked to, this is the challenge space from Valencia Spain. I'm Keith Townsend, along with my host en Rico senior. And you're watching the queue, the leader in high tech coverage.
SUMMARY :
brought to you by the cloud native computing foundation. And we're at cuon cloud native you know, in the various sessions is about, you know, we are growing, I I've heard the pitch before, and one of the issues that we always had was, especially as you migrate to the cloud, You know, the lowing fluid is, you know, optimize the deployment. And so we're a vertical, you know, devils advocate here and, you know, So the, the problem is when you talk with clients, users, So the perfect example is Java, you know, you have to worry about your heap size, And the, the argument going all the way up to the CIO and the CIO basically saying, you know what, that I've made to lift and shift us over mm-hmm <affirmative>, you know, to the cloud or to Kubernetes or, You know, I'm listening and looks like that your solution is right in the middle in all of that, mm-hmm, <affirmative>, we don't, you know, we often get lumped into one of those categories. this, you know, other applications in, in the environment or are they supporting Like how do you take the it's one thing to collect all of the data, And so you don't have to switch out. Um, but we also allow you to experience, How are you hoping to address this And it's the same thing with the human piece. Like we were, you were talking about private cloud for instance. is it something that you do at the very beginning mean you start deploying this. And that's the space that we wanna live in as well as part of your C I C D process. actually adding a step in the C I C D process that's connected to optimization and that no application You know, you mentioned some of the big ones, data, dog, Um, you know, as long as you can capture it and make it available, or, you know, we have to connect with external services anyway. we want to do, you know, partnering with, uh, you know, integrating heavily with the HPA and being able to handle some So Madden Patrick, thank you for stopping by.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Tim Crawford | PERSON | 0.99+ |
Keith Townsend | PERSON | 0.99+ |
30 | QUANTITY | 0.99+ |
40 | QUANTITY | 0.99+ |
1.2 billion | QUANTITY | 0.99+ |
Matt | PERSON | 0.99+ |
Matt Provo | PERSON | 0.99+ |
Datadog | ORGANIZATION | 0.99+ |
storm for forge | ORGANIZATION | 0.99+ |
Patrick Bergstrom | PERSON | 0.99+ |
2016 | DATE | 0.99+ |
Java | TITLE | 0.99+ |
10 | QUANTITY | 0.99+ |
Melissa Spain | PERSON | 0.99+ |
nine times | QUANTITY | 0.99+ |
Valencia Spain | LOCATION | 0.99+ |
40% | QUANTITY | 0.99+ |
less than 30% | QUANTITY | 0.99+ |
10 years ago | DATE | 0.98+ |
United health group | ORGANIZATION | 0.98+ |
both | QUANTITY | 0.98+ |
20 years ago | DATE | 0.98+ |
one | QUANTITY | 0.98+ |
Keith | PERSON | 0.98+ |
once a year | QUANTITY | 0.98+ |
once a week | QUANTITY | 0.98+ |
HPA | ORGANIZATION | 0.98+ |
2022 | DATE | 0.98+ |
Coon | ORGANIZATION | 0.98+ |
30% | QUANTITY | 0.98+ |
first conversations | QUANTITY | 0.97+ |
Cloudnativecon | ORGANIZATION | 0.97+ |
60% | QUANTITY | 0.97+ |
Kubernetes | TITLE | 0.97+ |
Etti | PERSON | 0.97+ |
today | DATE | 0.96+ |
Patrick Britton | PERSON | 0.96+ |
Kubecon | ORGANIZATION | 0.96+ |
StormForge | ORGANIZATION | 0.95+ |
data dog | ORGANIZATION | 0.94+ |
Prometheus | TITLE | 0.94+ |
three pillars | QUANTITY | 0.94+ |
secondly | QUANTITY | 0.94+ |
Rico | ORGANIZATION | 0.93+ |
Q con cloud | ORGANIZATION | 0.93+ |
hundreds of deployments | QUANTITY | 0.92+ |
day two | QUANTITY | 0.92+ |
Europe | LOCATION | 0.92+ |
Kubernetes | ORGANIZATION | 0.92+ |
Intel | ORGANIZATION | 0.92+ |
one spot | QUANTITY | 0.89+ |
at least 10% | QUANTITY | 0.87+ |
one thing | QUANTITY | 0.85+ |
hundred vendors | QUANTITY | 0.83+ |
Once in a year | QUANTITY | 0.83+ |
cuon cloud native con | ORGANIZATION | 0.81+ |
Rico | LOCATION | 0.81+ |
Brookstone | ORGANIZATION | 0.8+ |
Grafana | ORGANIZATION | 0.8+ |
Berg storm CTO | ORGANIZATION | 0.8+ |
SRE | TITLE | 0.79+ |
SLA | TITLE | 0.79+ |
Bergstrom | ORGANIZATION | 0.79+ |
cloud native con | ORGANIZATION | 0.78+ |
single release | QUANTITY | 0.77+ |
storm forge group | ORGANIZATION | 0.75+ |
1 | QUANTITY | 0.75+ |
One side | QUANTITY | 0.74+ |
EC two | TITLE | 0.74+ |
1 single | QUANTITY | 0.74+ |
Patrick | PERSON | 0.74+ |
Gunnar Hellekson, Red Hat | Red Hat Summit 2022
(upbeat music) >> Welcome back to Boston, Massachusetts. We're here at the Seaport. You're watching theCUBE's coverage of Red Hat Summit 2022. My name is Dave Vellante and Paul Gillin is here. He's my cohost for the next day. We are going to dig in to the famous RHEL, Red Hat Enterprise Linux. Gunnar Hellekson is here, he's the Vice President and General Manager of Red Hat Enterprise Linux. Gunnar, welcome to theCUBE. Good to see you. >> Thanks for having me. Nice to be here, Dave, Paul. >> RHEL 9 is, wow, nine, Holy cow. It's been a lot of iterations. >> It's the highest version of RHEL we've ever shipped. >> And now we're talking edge. >> Yeah, that's right. >> And so, what's inside, tell us. to keep happy with a new RHEL release. to keep happy with a new RHEL release. The first is the hardware partners, right, because they rely on RHEL to light up all their delicious hardware that they're making, then you got application developers and the ISVs who rely on RHEL to be that kind of stable platform for innovation, and then you've got the operators, the people who are actually using the operating system itself and trying to keep it running every day. So we've got on the, I'll start with the hardware side, So we've got on the, I'll start with the hardware side, which is something, as you know, RHEL success, and I think you talked about this with Matt, just in a few sessions earlier that the success of RHEL is really, hinges on our partnerships with the hardware partners and in this case, we've got, let's see, in RHEL 9 we've got all the usual hardware suspects and we've added, just recently in January, we added support for ARM servers, as general ARM server class hardware. And so that's something customers have been asking for, delighted to be shipping that in RHEL 9. So now ARM is kind of a first-class citizen, right? Alongside x86, PowerZ and all the other usual suspects. And then of course, working with our favorite public cloud providers. So making sure that RHEL 9 is available at AWS and Azure and GCP and all our other cloud friends, right? >> Yeah, you mentioned ARM, we're seeing ARM in the enterprise. We're obviously seeing ARM at the edge. You guys have been working with ARM for a long time. You're working with Intel, you're working with NVIDIA, you've got some announcements this week. Gunnar, how do you keep Linux from becoming Franken OS with all these capabilities? >> This is a great question. First is, the most important thing is to be working closely with, I mean, the whole point of Linux and the reason why Linux works is because you have all these people working together to make the same thing, right? And so fighting that is a bad idea. Working together with everyone, leaning into that collaboration, that's an important part of making it work over time. The other one is having, just like in any good relationship, having healthy boundaries. And so making sure that we're clear about the things that we need to keep stable and the places where we're allowed to innovate and striking the right balance between those two things, that allows us to continue to ship one coherent operating system while still keeping literally thousands of platforms happy. >> So you're not trying to suck in all the full function, you're trying to accommodate that function that the ecosystem is going to develop? >> Yeah, that's right. So the idea is that what we strive for is consistency across all of the infrastructures and then allowing for kind of optimizations and we still let ourselves take advantage of whatever indigenous feature might appear on, such an ARM chip or thus in a such cloud platform. But really, we're trying to deliver a uniform platform experience to the application developers, right? Because they can't be having, like there can't be kind of one version of RHEL over here and another version of RHEL over here, the ecosystem wouldn't work. The whole point of Linux and the whole point of Red Hat Enterprise Linux is to be the same so that everything else can be different. >> And what incentives do you use to keep customers current? >> To keep customers current? Well so the best thing to do I found is to meet customers where they are. So a lot of people think we release RHEL 9 at the same time we have Red Hat Enterprise Linux 8, we have Red Hat Enterprise Linux 7, all these are running at the same time, and then we also have multiple minor release streams inside those. So at any given time, we're running, let's say, a dozen different versions of RHEL are being maintained and kept up-to-date, and we do this precisely to make sure that we're not force marching people into the new version and they have a Red Hat Enterprise Linux subscription, they should just be able to sit there and enjoy the minor version that they like. And we try and keep that going for as long as possible. >> Even if it's 10 years out of date? >> So, 10 years, interesting you chose that number because that's the end of life. >> That's the end of the life cycle. >> Right. And so 10 years is about, that's the natural life of a given major release, but again inside that you have several 10-year life cycles kind of cascading on each other, right? So nine is the start of the next 10-year cycle while we're still living inside the 10-year cycle of seven and eight. So lots of options for customers. >> How are you thinking about the edge? how do you define, let's not go to the definition, but at high level. (Gunnar laughing) Like I've been in a conference last week. It was Dell Tech World, I'll just say it. They were sort of the edge to them was the retail store. >> Yeah. >> Lowe's, okay, cool, I guess that's edgy, I guess, But I think space is the edge. (Gunnar chuckling) >> Right, right, right. >> Or a vehicle. How do you think about the edge? All the above or but the exciting stuff to me is that far edge, but I wonder if you can comment. >> Yeah, so there's all kinds of taxonomies out there for the edge. For me, I'm a simple country product manager at heart and so, I try to keep it simple, right? And the way I think about the edge is, here's a use case in which somebody needs a small operating system that deploys on probably a small piece of hardware, usually varying sizes, but it could be pretty small. That thing needs to be updated without any human touching it, right? And it needs to be reliably maintained without any human touching it. Usually in the edge cases, actually touching the hardware is a very expensive proposition. So we're trying to be as hands off as possible. >> No truck rolls. >> No truck rolls ever, right, exactly. (Dave chuckling) And then, now that I've got that stable base, I'm going to go take an application. I'll probably put it in a container for simplicity's sake and same thing, I want to be able to deploy that application. If something goes wrong, I need to build a roll back to a known good state and then I need to set of management tools that allow me to touch things, make sure that everything is healthy, make sure that the updates roll out correctly, maybe do some AB testing, things like that. So I think about that as, that's the, when we talk about the edge case for RHEL, that's the horizontal use case and then we can do specializations inside particular verticals or particular industries, but at bottom that's the use case we're talking about when we talk about the edge. >> And an assumption of connectivity at some point? >> Yeah. >> Right, you didn't have to always be on. >> Intermittent, latent, eventual connectivity. >> Eventual connectivity. (chuckles) That's right in some tech terms. >> Red Hat was originally a one trick pony. I mean, RHEL was it and now you've got all of these other extensions and different markets that you expanded into. What's your role in coordinating what all those different functions are doing? >> Yes, you look at all the innovations we've made, whether it's in storage, whether it's in OpenShift and elsewhere, RHEL remains the beating heart, right? It's the place where everything starts. And so a lot of what my team does is, yes, we're trying to make all the partners happy, we're also trying to make our internal partners happy, right? So the OpenShift folks need stuff out of RHEL, just like any other software vendor. And so I really think about RHEL is yes, we're a platform, yes, we're a product in our own right, but we're also a service organization for all the other parts of the portfolio. And the reason for that is we need to make sure all this stuff works together, right? Part of the whole reasoning behind the Red Hat Portfolio at large is that each of these pieces build on each other and compliment each other, right? I think that's an important part of the Red Hat mission, the RHEL mission. >> There's an article in the journal yesterday about how the tech industry was sort of pounding the drum on H-1B visas, there's a limit. I think it's been the same limit since 2005, 65,000 a year. We are facing, customers are facing, you guys, I'm sure as well, we are, real skills shortage, there's a lack of talent. How are you seeing companies deal with that? What are you advising them? What are you guys doing yourselves? >> Yeah, it's interesting, especially as everybody went through some flavor of digital transformation during the pandemic and now everybody's going through some, and kind of connected to that, everybody's making a move to the public cloud. They're making operating system choices when they're making those platform choices, right? And I think what's interesting is that, what they're coming to is, "Well, I have a Linux skills shortage and for a thousand reasons the market has not provided enough Linux admins." I mean, these are very lucrative positions, right? With command a lot of money, you would expect their supply would eventually catch up, but for whatever reason, it's not catching up. So I can't solve this by throwing bodies at it so I need to figure out a more efficient way of running my Linux operation. People are making a couple choices. The first is they're ensuring that they have consistency in their operating system choices, whether it's on premise or in the cloud, or even out on the edge, if I have to juggle three, four different operating systems, as I'm going through these three or four different infrastructures, that doesn't make any sense, 'cause the one thing is most precious to me is my Linux talent, right? And so I need to make sure that they're consistent, optimized and efficient. The other thing they're doing is tooling and automation and especially through tools like Ansible, right? Being able to take advantage of as much automation as possible and much consistency as possible so that they can make the most of the Linux talent that they do have. And so with Red Hat Enterprise Linux 9, in particular, you see us make a big investment in things like more automation tools for things like SAP and SQL server deployments, you'll see us make investments in things like basic stuff like the web console, right? We should now be able to go and point and click and go basic Linux administration tasks that lowers the barrier to entry and makes it easier to find people to actually administer the systems that you have. >> As you move out onto these new platforms, particularly on the edge, many of them will be much smaller, limited function. How do you make the decisions about what features you're going to keep or what you're going to keep in RHEL when you're running on a thermostat? >> Okay, so let me be clear, I don't want RHEL to run on a thermostat. (everybody laughing) >> I gave you advantage over it. >> I can't handle the margins on something like that, but at the end. >> You're running on, you're running on the GM. >> Yeah, no that's, right? And so the, so the choice at the, the most important thing we can do is give customers the tools that they need to make the choice that's appropriate for their deployment. I have learned over several years in this business that if I start choosing what content a customer decide wants on their operating system I will always guess it wrong, right? So my job is to make sure that I have a library of reliable, secure software options for them, that they can use as ingredients into their solution. And I give them tools that allow them to kind of curate the operating system that they need. So that's the tool like Image Builder, which we just announced, the image builder service lets a customer go in and point and click and kind of compose the edge operating system they need, hit a button and now they have an atomic image that they can go deploy out on the edge reliably, right? >> Gunnar can you clarify the cadence of releases? >> Oh yeah. >> You guys, the change that you made there. >> Yeah. >> Why that change occurred and what what's the standard today? >> Yeah, so back when we released RHEl 8, so we were just talking about hardware and you know, it's ARM and X86, all these different kinds of hardware, the hardware market is internally. I tell everybody the hardware market just got real weird, right? It's just got, the schedules are crazy. We got so many more entrance. Everything is kind of out of sync from where it used to be, it used to be there was a metronome, right? You mentioned Moore's law earlier. It was like a 18 month metronome. Everybody could kind of set their watch to. >> Right. >> So that's gone, and so now we have so much hardware that we need to reconcile. The only way for us to provide the kind of stability and consistency that customers were looking for was to set a set our own clock. So we said three years for every major release, six months for every minor release and that we will ship a new minor release every six months and a new major release every three years, whether we need it or not. And that has value all by itself. It means that customers can now plan ahead of time and know, okay, in 36 months, the next major release is going to come on. And now that's something I can plan my workload around, that something I can plan a data center migration around, things like that. So the consistency of this and it was a terrifying promise to make three years ago. I am now delighted to announce that we actually made good on it three years later, right? And plan two again, three years from now. >> Is it follow up, is it primarily the processor, optionality and diversity, or as I was talking to an architect, system architect the other day in his premise was that we're moving from a processor centric world to a connect centric world, not just the processor, but the memories, the IO, the controllers, the nics and it's just keeping that system in balance. Does that affect you or is it primarily the processor? >> Oh, it absolutely affects us, yeah. >> How so? >> Yeah, so the operating system is the thing that everyone relies on to hide all that stuff from everybody else, right? And so if we cannot offer that abstraction from all of these hardware choices that people need to make, then we're not doing our job. And so that means we have to encompass all the hardware configurations and all the hardware use cases that we can in order to make an application successful. So if people want to go disaggregate all of their components, we have to let 'em do that. If they want to have a kind of more traditional kind of boxed up OEM experience, they should be able to do that too. So yeah, this is what I mean is because it is RHEL responsibility and our duty to make sure that people are insulated from all this chaos underneath, that is a good chunk of the job, yeah. >> The hardware and the OS used to be inseparable right before (indistinct) Hence the importance of hardware. >> Yeah, that's right. >> I'm curious how your job changes, so you just, every 36 months you roll on a new release, which you did today, you announced a new release. You go back into the workplace two days, how is life different? >> Not at all, so the only constant is change, right? And to be honest, a major release, that's a big event for our release teams. That's a big event for our engineering teams. It's a big event for our product management teams, but all these folks have moved on and like we're now we're already planning. RHEL 9.1 and 9.2 and 8.7 and the rest of the releases. And so it's kind of like brief celebration and then right back to work. >> Okay, don't change so much. >> What can we look forward to? What's the future look like of RHEL, RHEL 10? >> Oh yeah, more bigger, stronger, faster, more optimized for those and such and you get, >> Longer lower, wider. >> Yeah, that's right, yeah, that's right, yeah. >> I am curious about CentOS Stream because there was some controversy around the end of life for CentOS and the move to CentOS Stream. >> Yeah. >> A lot of people including me are not really clear on what stream is and how it differs from CentOS, can you clarify that? >> Absolutely, so when Red Hat Enterprise Linux was first created, this was back in the days of Red Hat Linux, right? And because we couldn't balance the needs of the hobbyist market from the needs of the enterprise market, we split into Red Hat Enterprise Linux and Fedora, okay? So then for 15 years, yeah, about 15 years we had Fedora which is where we took all of our risks. That was kind of our early program where we started integrating new components, new open source projects and all the rest of it. And then eventually we would take that innovation and then feed it into the next version of Red Hat Enterprise Linux. The trick with that is that the Red Hat Enterprise Linux work that we did was largely internal to Red Hat and wasn't accessible to partners. And we've just spent a lot of time talking about how much we need to be collaborating with partners. They really had, a lot of them had to wait until like the beta came out before they actually knew what was going to be in the box, okay, well that was okay for a while but now that the market is the way that it is, things are moving so quickly. We need a better way to allow partners to work together with us further upstream from the actual product development. So that's why we created CentOS Stream. So CentOS Stream is the place where we kind of host the party and people can watch the next version of Red Hat Enterprise get developed in real time, partners can come in and help, customers can come in and help. And we've been really proud of the fact that Red Hat Enterprise Linux 9 is the first release that came completely out of CentOS Stream. Another way of putting that is that Red Hat Enterprise Linux 9 is the first version of RHEL that was actually built, 80, 90% of it was built completely in the open. >> Okay, so that's the new playground. >> Yeah, that's right. >> You took a lot of negative pushback when you made the announcement, is that basically because the CentOS users didn't understand what you were doing? >> No, I think the, the CentOS Linux, when we brought CentOS Linux on, this was one of the things that we wanted to do, is we wanted to create this space where we could start collaborating with people. Here's the lesson we learned. It is very difficult to collaborate when you are downstream of the product you're trying to improve because you've already shipped the product. And so once you're for collaborating downstream, any changes you make have to go all the way up the water slide and before they can head all the way back down. So this was the real pivot that we made was moving that partnership and that collaboration activity from the downstream of Red Hat Enterprise Linux to putting it right in the critical path of Red Hat Enterprise Linux development. >> Great, well, thank you for that Gunnar. Thanks for coming on theCUBE, it's great to, >> Yeah, my pleasure. >> See you and have a great day tomorrow. Thanks, and we look forward to seeing you tomorrow. We start at 9:00 AM. East Coast time. I think the keynotes, we will be here right after that to break that down, Paul Gillin and myself. This is day one for theCUBE's coverage of Red Hat Summit 2022 from Boston. We'll see you tomorrow, thanks for watching. (upbeat music)
SUMMARY :
He's my cohost for the next day. Nice to be here, Dave, Paul. It's been a lot of iterations. It's the highest version that the success of RHEL is really, We're obviously seeing ARM at the edge. and the places where across all of the infrastructures Well so the best thing to do because that's the end of life. So nine is the start of to them was the retail store. But I think space is the edge. the exciting stuff to me And the way I think about the make sure that the updates That's right in some tech terms. that you expanded into. of the Red Hat mission, the RHEL mission. in the journal yesterday that lowers the barrier to entry particularly on the edge, Okay, so let me be clear, I can't handle the margins you're running on the GM. So that's the tool like Image Builder, You guys, the change I tell everybody the hardware market So the consistency of this but the memories, the IO, and all the hardware use cases that we can The hardware and the OS You go back into the workplace two days, Not at all, so the only Yeah, that's right, for CentOS and the move to CentOS Stream. but now that the market Here's the lesson we learned. Great, well, thank you for that Gunnar. to seeing you tomorrow.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Dave Vellante | PERSON | 0.99+ |
Gunnar Hellekson | PERSON | 0.99+ |
Paul Gillin | PERSON | 0.99+ |
January | DATE | 0.99+ |
NVIDIA | ORGANIZATION | 0.99+ |
Dave | PERSON | 0.99+ |
tomorrow | DATE | 0.99+ |
Red Hat Linux | TITLE | 0.99+ |
Boston | LOCATION | 0.99+ |
RHEL 9 | TITLE | 0.99+ |
Gunnar | PERSON | 0.99+ |
six months | QUANTITY | 0.99+ |
three | QUANTITY | 0.99+ |
three years | QUANTITY | 0.99+ |
RHEL | TITLE | 0.99+ |
Red Hat Enterprise Linux | TITLE | 0.99+ |
Red Hat Enterprise Linux | TITLE | 0.99+ |
First | QUANTITY | 0.99+ |
yesterday | DATE | 0.99+ |
10-year | QUANTITY | 0.99+ |
Matt | PERSON | 0.99+ |
15 years | QUANTITY | 0.99+ |
10 years | QUANTITY | 0.99+ |
Boston, Massachusetts | LOCATION | 0.99+ |
last week | DATE | 0.99+ |
RHEL 9.1 | TITLE | 0.99+ |
seven | QUANTITY | 0.99+ |
two days | QUANTITY | 0.99+ |
9:00 AM | DATE | 0.99+ |
two things | QUANTITY | 0.99+ |
ARM | ORGANIZATION | 0.99+ |
2005 | DATE | 0.99+ |
Linux | TITLE | 0.99+ |
CentOS Linux | TITLE | 0.99+ |
RHEL 10 | TITLE | 0.99+ |
each | QUANTITY | 0.99+ |
Paul | PERSON | 0.99+ |
CentOS Stream | TITLE | 0.99+ |
Red Hat Enterprise Linux 7 | TITLE | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
18 month | QUANTITY | 0.99+ |
Red Hat Enterprise Linux 9 | TITLE | 0.99+ |
Red Hat Enterprise Linux 8 | TITLE | 0.99+ |
eight | QUANTITY | 0.99+ |
CentOS | TITLE | 0.99+ |
H-1B | OTHER | 0.99+ |
Red Hat Summit 2022 | EVENT | 0.99+ |
36 months | QUANTITY | 0.99+ |
Red Hat | TITLE | 0.99+ |
thousands | QUANTITY | 0.99+ |
three years later | DATE | 0.99+ |
first | QUANTITY | 0.99+ |
first release | QUANTITY | 0.98+ |
Analyst Power Panel: Future of Database Platforms
(upbeat music) >> Once a staid and boring business dominated by IBM, Oracle, and at the time newcomer Microsoft, along with a handful of wannabes, the database business has exploded in the past decade and has become a staple of financial excellence, customer experience, analytic advantage, competitive strategy, growth initiatives, visualizations, not to mention compliance, security, privacy and dozens of other important use cases and initiatives. And on the vendor's side of the house, we've seen the rapid ascendancy of cloud databases. Most notably from Snowflake, whose massive raises leading up to its IPO in late 2020 sparked a spate of interest and VC investment in the separation of compute and storage and all that elastic resource stuff in the cloud. The company joined AWS, Azure and Google to popularize cloud databases, which have become a linchpin of competitive strategies for technology suppliers. And if I get you to put your data in my database and in my cloud, and I keep innovating, I'm going to build a moat and achieve a hugely attractive lifetime customer value in a really amazing marginal economics dynamic that is going to fund my future. And I'll be able to sell other adjacent services, not just compute and storage, but machine learning and inference and training and all kinds of stuff, dozens of lucrative cloud offerings. Meanwhile, the database leader, Oracle has invested massive amounts of money to maintain its lead. It's building on its position as the king of mission critical workloads and making typical Oracle like claims against the competition. Most were recently just yesterday with another announcement around MySQL HeatWave. An extension of MySQL that is compatible with on-premises MySQLs and is setting new standards in price performance. We're seeing a dramatic divergence in strategies across the database spectrum. On the far left, we see Amazon with more than a dozen database offerings each with its own API and primitives. AWS is taking a right tool for the right job approach, often building on open source platforms and creating services that it offers to customers to solve very specific problems for developers. And on the other side of the line, we see Oracle, which is taking the Swiss Army Knife approach, converging database functionality, enabling analytic and transactional workloads to run in the same data store, eliminating the need to ETL, at the same time adding capabilities into its platform like automation and machine learning. Welcome to this database Power Panel. My name is Dave Vellante, and I'm so excited to bring together some of the most respected industry analyst in the community. Today we're going to assess what's happening in the market. We're going to dig into the competitive landscape and explore the future of database and database platforms and decode what it means to customers. Let me take a moment to welcome our guest analyst today. Matt Kimball is a vice president and principal analysts at Moor Insights and Strategy, Matt. He knows products, he knows industry, he's got real world IT expertise, and he's got all the angles 25 plus years of experience in all kinds of great background. Matt, welcome. Thanks very much for coming on theCUBE. Holgar Mueller, friend of theCUBE, vice president and principal analyst at Constellation Research in depth knowledge on applications, application development, knows developers. He's worked at SAP and Oracle. And then Bob Evans is Chief Content Officer and co-founder of the Acceleration Economy, founder and principle of Cloud Wars. Covers all kinds of industry topics and great insights. He's got awesome videos, these three minute hits. If you haven't seen 'em, checking them out, knows cloud companies, his Cloud Wars minutes are fantastic. And then of course, Marc Staimer is the founder of Dragon Slayer Research. A frequent contributor and guest analyst at Wikibon. He's got a wide ranging knowledge across IT products, knows technology really well, can go deep. And then of course, Ron Westfall, Senior Analyst and Director Research Director at Futurum Research, great all around product trends knowledge. Can take, you know, technical dives and really understands competitive angles, knows Redshift, Snowflake, and many others. Gents, thanks so much for taking the time to join us in theCube today. It's great to have you on, good to see you. >> Good to be here, thanks for having us. >> Thanks, Dave. >> All right, let's start with an around the horn and briefly, if each of you would describe, you know, anything I missed in your areas of expertise and then you answer the following question, how would you describe the state of the database, state of platform market today? Matt Kimball, please start. >> Oh, I hate going first, but that it's okay. How would I describe the world today? I would just in one sentence, I would say, I'm glad I'm not in IT anymore, right? So, you know, it is a complex and dangerous world out there. And I don't envy IT folks I'd have to support, you know, these modernization and transformation efforts that are going on within the enterprise. It used to be, you mentioned it, Dave, you would argue about IBM versus Oracle versus this newcomer in the database space called Microsoft. And don't forget Sybase back in the day, but you know, now it's not just, which SQL vendor am I going to go with? It's all of these different, divergent data types that have to be taken, they have to be merged together, synthesized. And somehow I have to do that cleanly and use this to drive strategic decisions for my business. That is not easy. So, you know, you have to look at it from the perspective of the business user. It's great for them because as a DevOps person, or as an analyst, I have so much flexibility and I have this thing called the cloud now where I can go get services immediately. As an IT person or a DBA, I am calling up prevention hotlines 24 hours a day, because I don't know how I'm going to be able to support the business. And as an Oracle or as an Oracle or a Microsoft or some of the cloud providers and cloud databases out there, I'm licking my chops because, you know, my market is expanding and expanding every day. >> Great, thank you for that, Matt. Holgar, how do you see the world these days? You always have a good perspective on things, share with us. >> Well, I think it's the best time to be in IT, I'm not sure what Matt is talking about. (laughing) It's easier than ever, right? The direction is going to cloud. Kubernetes has won, Google has the best AI for now, right? So things are easier than ever before. You made commitments for five plus years on hardware, networking and so on premise, and I got gray hair about worrying it was the wrong decision. No, just kidding. But you kind of both sides, just to be controversial, make it interesting, right. So yeah, no, I think the interesting thing specifically with databases, right? We have this big suite versus best of breed, right? Obviously innovation, like you mentioned with Snowflake and others happening in the cloud, the cloud vendors server, where to save of their databases. And then we have one of the few survivors of the old guard as Evans likes to call them is Oracle who's doing well, both their traditional database. And now, which is really interesting, remarkable from that because Oracle it was always the power of one, have one database, add more to it, make it what I call the universal database. And now this new HeatWave offering is coming and MySQL open source side. So they're getting the second (indistinct) right? So it's interesting that older players, traditional players who still are in the market are diversifying their offerings. Something we don't see so much from the traditional tools from Oracle on the Microsoft side or the IBM side these days. >> Great, thank you Holgar. Bob Evans, you've covered this business for a while. You've worked at, you know, a number of different outlets and companies and you cover the competition, how do you see things? >> Dave, you know, the other angle to look at this from is from the customer side, right? You got now CEOs who are any sort of business across all sorts of industries, and they understand that their future success is going to be dependent on their ability to become a digital company, to understand data, to use it the right way. So as you outline Dave, I think in your intro there, it is a fantastic time to be in the database business. And I think we've got a lot of new buyers and influencers coming in. They don't know all this history about IBM and Microsoft and Oracle and you know, whoever else. So I think they're going to take a long, hard look, Dave, at some of these results and who is able to help these companies not serve up the best technology, but who's going to be able to help their business move into the digital future. So it's a fascinating time now from every perspective. >> Great points, Bob. I mean, digital transformation has gone from buzzword to imperative. Mr. Staimer, how do you see things? >> I see things a little bit differently than my peers here in that I see the database market being segmented. There's all the different kinds of databases that people are looking at for different kinds of data, and then there is databases in the cloud. And so database as cloud service, I view very differently than databases because the traditional way of implementing a database is changing and it's changing rapidly. So one of the premises that you stated earlier on was that you viewed Oracle as a database company. I don't view Oracle as a database company anymore. I view Oracle as a cloud company that happens to have a significant expertise and specialty in databases, and they still sell database software in the traditional way, but ultimately they're a cloud company. So database cloud services from my point of view is a very distinct market from databases. >> Okay, well, you gave us some good meat on the bone to talk about that. Last but not least-- >> Dave did Marc, just say Oracle's a cloud company? >> Yeah. (laughing) Take away the database, it would be interesting to have that discussion, but let's let Ron jump in here. Ron, give us your take. >> That's a great segue. I think it's truly the era of the cloud database, that's something that's rising. And the key trends that come with it include for example, elastic scaling. That is the ability to scale on demand, to right size workloads according to customer requirements. And also I think it's going to increase the prioritization for high availability. That is the player who can provide the highest availability is going to have, I think, a great deal of success in this emerging market. And also I anticipate that there will be more consolidation across platforms in order to enable cost savings for customers, and that's something that's always going to be important. And I think we'll see more of that over the horizon. And then finally security, security will be more important than ever. We've seen a spike (indistinct), we certainly have seen geopolitical originated cybersecurity concerns. And as a result, I see database security becoming all the more important. >> Great, thank you. Okay, let me share some data with you guys. I'm going to throw this at you and see what you think. We have this awesome data partner called Enterprise Technology Research, ETR. They do these quarterly surveys and each period with dozens of industry segments, they track clients spending, customer spending. And this is the database, data warehouse sector okay so it's taxonomy, so it's not perfect, but it's a big kind of chunk. They essentially ask customers within a category and buy a specific vendor, you're spending more or less on the platform? And then they subtract the lesses from the mores and they derive a metric called net score. It's like NPS, it's a measure of spending velocity. It's more complicated and granular than that, but that's the basis and that's the vertical axis. The horizontal axis is what they call market share, it's not like IDC market share, it's just pervasiveness in the data set. And so there are a couple of things that stand out here and that we can use as reference point. The first is the momentum of Snowflake. They've been off the charts for many, many, for over two years now, anything above that dotted red line, that 40%, is considered by ETR to be highly elevated and Snowflake's even way above that. And I think it's probably not sustainable. We're going to see in the next April survey, next month from those guys, when it comes out. And then you see AWS and Microsoft, they're really pervasive on the horizontal axis and highly elevated, Google falls behind them. And then you got a number of well funded players. You got Cockroach Labs, Mongo, Redis, MariaDB, which of course is a fork on MySQL started almost as protest at Oracle when they acquired Sun and they got MySQL and you can see the number of others. Now Oracle who's the leading database player, despite what Marc Staimer says, we know, (laughs) and they're a cloud player (laughing) who happens to be a leading database player. They dominate in the mission critical space, we know that they're the king of that sector, but you can see here that they're kind of legacy, right? They've been around a long time, they get a big install base. So they don't have the spending momentum on the vertical axis. Now remember this is, just really this doesn't capture spending levels, so that understates Oracle but nonetheless. So it's not a complete picture like SAP for instance is not in here, no Hana. I think people are actually buying it, but it doesn't show up here, (laughs) but it does give an indication of momentum and presence. So Bob Evans, I'm going to start with you. You've commented on many of these companies, you know, what does this data tell you? >> Yeah, you know, Dave, I think all these compilations of things like that are interesting, and that folks at ETR do some good work, but I think as you said, it's a snapshot sort of a two-dimensional thing of a rapidly changing, three dimensional world. You know, the incidents at which some of these companies are mentioned versus the volume that happens. I think it's, you know, with Oracle and I'm not going to declare my religious affiliation, either as cloud company or database company, you know, they're all of those things and more, and I think some of our old language of how we classify companies is just not relevant anymore. But I want to ask too something in here, the autonomous database from Oracle, nobody else has done that. So either Oracle is crazy, they've tried out a technology that nobody other than them is interested in, or they're onto something that nobody else can match. So to me, Dave, within Oracle, trying to identify how they're doing there, I would watch autonomous database growth too, because right, it's either going to be a big plan and it breaks through, or it's going to be caught behind. And the Snowflake phenomenon as you mentioned, that is a rare, rare bird who comes up and can grow 100% at a billion dollar revenue level like that. So now they've had a chance to come in, scare the crap out of everybody, rock the market with something totally new, the data cloud. Will the bigger companies be able to catch up and offer a compelling alternative, or is Snowflake going to continue to be this outlier. It's a fascinating time. >> Really, interesting points there. Holgar, I want to ask you, I mean, I've talked to certainly I'm sure you guys have too, the founders of Snowflake that came out of Oracle and they actually, they don't apologize. They say, "Hey, we not going to do all that complicated stuff that Oracle does, we were trying to keep it real simple." But at the same time, you know, they don't do sophisticated workload management. They don't do complex joints. They're kind of relying on the ecosystems. So when you look at the data like this and the various momentums, and we talked about the diverging strategies, what does this say to you? >> Well, it is a great point. And I think Snowflake is an example how the cloud can turbo charge a well understood concept in this case, the data warehouse, right? You move that and you find steroids and you see like for some players who've been big in data warehouse, like Sentara Data, as an example, here in San Diego, what could have been for them right in that part. The interesting thing, the problem though is the cloud hides a lot of complexity too, which you can scale really well as you attract lots of customers to go there. And you don't have to build things like what Bob said, right? One of the fascinating things, right, nobody's answering Oracle on the autonomous database. I don't think is that they cannot, they just have different priorities or the database is not such a priority. I would dare to say that it's for IBM and Microsoft right now at the moment. And the cloud vendors, you just hide that right through scripts and through scale because you support thousands of customers and you can deal with a little more complexity, right? It's not against them. Whereas if you have to run it yourself, very different story, right? You want to have the autonomous parts, you want to have the powerful tools to do things. >> Thank you. And so Matt, I want to go to you, you've set up front, you know, it's just complicated if you're in IT, it's a complicated situation and you've been on the customer side. And if you're a buyer, it's obviously, it's like Holgar said, "Cloud's supposed to make this stuff easier, but the simpler it gets the more complicated gets." So where do you place your bets? Or I guess more importantly, how do you decide where to place your bets? >> Yeah, it's a good question. And to what Bob and Holgar said, you know, the around autonomous database, I think, you know, part of, as I, you know, play kind of armchair psychologist, if you will, corporate psychologists, I look at what Oracle is doing and, you know, databases where they've made their mark and it's kind of, that's their strong position, right? So it makes sense if you're making an entry into this cloud and you really want to kind of build momentum, you go with what you're good at, right? So that's kind of the strength of Oracle. Let's put a lot of focus on that. They do a lot more than database, don't get me wrong, but you know, I'm going to short my strength and then kind of pivot from there. With regards to, you know, what IT looks at and what I would look at you know as an IT director or somebody who is, you know, trying to consume services from these different cloud providers. First and foremost, I go with what I know, right? Let's not forget IT is a conservative group. And when we look at, you know, all the different permutations of database types out there, SQL, NoSQL, all the different types of NoSQL, those are largely being deployed by business users that are looking for agility or businesses that are looking for agility. You know, the reason why MongoDB is so popular is because of DevOps, right? It's a great platform to develop on and that's where it kind of gained its traction. But as an IT person, I want to go with what I know, where my muscle memory is, and that's my first position. And so as I evaluate different cloud service providers and cloud databases, I look for, you know, what I know and what I've invested in and where my muscle memory is. Is there enough there and do I have enough belief that that company or that service is going to be able to take me to, you know, where I see my organization in five years from a data management perspective, from a business perspective, are they going to be there? And if they are, then I'm a little bit more willing to make that investment, but it is, you know, if I'm kind of going in this blind or if I'm cloud native, you know, that's where the Snowflakes of the world become very attractive to me. >> Thank you. So Marc, I asked Andy Jackson in theCube one time, you have all these, you know, data stores and different APIs and primitives and you know, very granular, what's the strategy there? And he said, "Hey, that allows us as the market changes, it allows us to be more flexible. If we start building abstractions layers, it's harder for us." I think also it was not a good time to market advantage, but let me ask you, I described earlier on that spectrum from AWS to Oracle. We just saw yesterday, Oracle announced, I think the third major enhancement in like 15 months to MySQL HeatWave, what do you make of that announcement? How do you think it impacts the competitive landscape, particularly as it relates to, you know, converging transaction and analytics, eliminating ELT, I know you have some thoughts on this. >> So let me back up for a second and defend my cloud statement about Oracle for a moment. (laughing) AWS did a great job in developing the cloud market in general and everything in the cloud market. I mean, I give them lots of kudos on that. And a lot of what they did is they took open source software and they rent it to people who use their cloud. So I give 'em lots of credit, they dominate the market. Oracle was late to the cloud market. In fact, they actually poo-pooed it initially, if you look at some of Larry Ellison's statements, they said, "Oh, it's never going to take off." And then they did 180 turn, and they said, "Oh, we're going to embrace the cloud." And they really have, but when you're late to a market, you've got to be compelling. And this ties into the announcement yesterday, but let's deal with this compelling. To be compelling from a user point of view, you got to be twice as fast, offer twice as much functionality, at half the cost. That's generally what compelling is that you're going to capture market share from the leaders who established the market. It's very difficult to capture market share in a new market for yourself. And you're right. I mean, Bob was correct on this and Holgar and Matt in which you look at Oracle, and they did a great job of leveraging their database to move into this market, give 'em lots of kudos for that too. But yesterday they announced, as you said, the third innovation release and the pace is just amazing of what they're doing on these releases on HeatWave that ties together initially MySQL with an integrated builtin analytics engine, so a data warehouse built in. And then they added automation with autopilot, and now they've added machine learning to it, and it's all in the same service. It's not something you can buy and put on your premise unless you buy their cloud customers stuff. But generally it's a cloud offering, so it's compellingly better as far as the integration. You don't buy multiple services, you buy one and it's lower cost than any of the other services, but more importantly, it's faster, which again, give 'em credit for, they have more integration of a product. They can tie things together in a way that nobody else does. There's no additional services, ETL services like Glue and AWS. So from that perspective, they're getting better performance, fewer services, lower cost. Hmm, they're aiming at the compelling side again. So from a customer point of view it's compelling. Matt, you wanted to say something there. >> Yeah, I want to kind of, on what you just said there Marc, and this is something I've found really interesting, you know. The traditional way that you look at software and, you know, purchasing software and IT is, you look at either best of breed solutions and you have to work on the backend to integrate them all and make them all work well. And generally, you know, the big hit against the, you know, we have one integrated offering is that, you lose capability or you lose depth of features, right. And to what you were saying, you know, that's the thing I found interesting about what Oracle is doing is they're building in depth as they kind of, you know, build that service. It's not like you're losing a lot of capabilities, because you're going to one integrated service versus having to use A versus B versus C, and I love that idea. >> You're right. Yeah, not only you're not losing, but you're gaining functionality that you can't get by integrating a lot of these. I mean, I can take Snowflake and integrate it in with machine learning, but I also have to integrate in with a transactional database. So I've got to have connectors between all of this, which means I'm adding time. And what it comes down to at the end of the day is expertise, effort, time, and cost. And so what I see the difference from the Oracle announcements is they're aiming at reducing all of that by increasing performance as well. Correct me if I'm wrong on that but that's what I saw at the announcement yesterday. >> You know, Marc, one thing though Marc, it's funny you say that because I started out saying, you know, I'm glad I'm not 19 anymore. And the reason is because of exactly what you said, it's almost like there's a pseudo level of witchcraft that's required to support the modern data environment right in the enterprise. And I need simpler faster, better. That's what I need, you know, I am no longer wearing pocket protectors. I have turned from, you know, break, fix kind of person, to you know, business consultant. And I need that point and click simplicity, but I can't sacrifice, you know, a depth of features of functionality on the backend as I play that consultancy role. >> So, Ron, I want to bring in Ron, you know, it's funny. So Matt, you mentioned Mongo, I often and say, if Oracle mentions you, you're on the map. We saw them yesterday Ron, (laughing) they hammered RedShifts auto ML, they took swipes at Snowflake, a little bit of BigQuery. What were your thoughts on that? Do you agree with what these guys are saying in terms of HeatWaves capabilities? >> Yes, Dave, I think that's an excellent question. And fundamentally I do agree. And the question is why, and I think it's important to know that all of the Oracle data is backed by the fact that they're using benchmarks. For example, all of the ML and all of the TPC benchmarks, including all the scripts, all the configs and all the detail are posted on GitHub. So anybody can look at these results and they're fully transparent and replicate themselves. If you don't agree with this data, then by all means challenge it. And we have not really seen that in all of the new updates in HeatWave over the last 15 months. And as a result, when it comes to these, you know, fundamentals in looking at the competitive landscape, which I think gives validity to outcomes such as Oracle being able to deliver 4.8 times better price performance than Redshift. As well as for example, 14.4 better price performance than Snowflake, and also 12.9 better price performance than BigQuery. And so that is, you know, looking at the quantitative side of things. But again, I think, you know, to Marc's point and to Matt's point, there are also qualitative aspects that clearly differentiate the Oracle proposition, from my perspective. For example now the MySQL HeatWave ML capabilities are native, they're built in, and they also support things such as completion criteria. And as a result, that enables them to show that hey, when you're using Redshift ML for example, you're having to also use their SageMaker tool and it's running on a meter. And so, you know, nobody really wants to be running on a meter when, you know, executing these incredibly complex tasks. And likewise, when it comes to Snowflake, they have to use a third party capability. They don't have the built in, it's not native. So the user, to the point that he's having to spend more time and it increases complexity to use auto ML capabilities across the Snowflake platform. And also, I think it also applies to other important features such as data sampling, for example, with the HeatWave ML, it's intelligent sampling that's being implemented. Whereas in contrast, we're seeing Redshift using random sampling. And again, Snowflake, you're having to use a third party library in order to achieve the same capabilities. So I think the differentiation is crystal clear. I think it definitely is refreshing. It's showing that this is where true value can be assigned. And if you don't agree with it, by all means challenge the data. >> Yeah, I want to come to the benchmarks in a minute. By the way, you know, the gentleman who's the Oracle's architect, he did a great job on the call yesterday explaining what you have to do. I thought that was quite impressive. But Bob, I know you follow the financials pretty closely and on the earnings call earlier this month, Ellison said that, "We're going to see HeatWave on AWS." And the skeptic in me said, oh, they must not be getting people to come to OCI. And then they, you remember this chart they showed yesterday that showed the growth of HeatWave on OCI. But of course there was no data on there, it was just sort of, you know, lines up and to the right. So what do you guys think of that? (Marc laughs) Does it signal Bob, desperation by Oracle that they can't get traction on OCI, or is it just really a smart tame expansion move? What do you think? >> Yeah, Dave, that's a great question. You know, along the way there, and you know, just inside of that was something that said Ellison said on earnings call that spoke to a different sort of philosophy or mindset, almost Marc, where he said, "We're going to make this multicloud," right? With a lot of their other cloud stuff, if you wanted to use any of Oracle's cloud software, you had to use Oracle's infrastructure, OCI, there was no other way out of it. But this one, but I thought it was a classic Ellison line. He said, "Well, we're making this available on AWS. We're making this available, you know, on Snowflake because we're going after those users. And once they see what can be done here." So he's looking at it, I guess you could say, it's a concession to customers because they want multi-cloud. The other way to look at it, it's a hunting expedition and it's one of those uniquely I think Oracle ways. He said up front, right, he doesn't say, "Well, there's a big market, there's a lot for everybody, we just want on our slice." Said, "No, we are going after Amazon, we're going after Redshift, we're going after Aurora. We're going after these users of Snowflake and so on." And I think it's really fairly refreshing these days to hear somebody say that, because now if I'm a buyer, I can look at that and say, you know, to Marc's point, "Do they measure up, do they crack that threshold ceiling? Or is this just going to be more pain than a few dollars savings is worth?" But you look at those numbers that Ron pointed out and that we all saw in that chart. I've never seen Dave, anything like that. In a substantive market, a new player coming in here, and being able to establish differences that are four, seven, eight, 10, 12 times better than competition. And as new buyers look at that, they're going to say, "What the hell are we doing paying, you know, five times more to get a poor result? What's going on here?" So I think this is going to rattle people and force a harder, closer look at what these alternatives are. >> I wonder if the guy, thank you. Let's just skip ahead of the benchmarks guys, bring up the next slide, let's skip ahead a little bit here, which talks to the benchmarks and the benchmarking if we can. You know, David Floyer, the sort of semiretired, you know, Wikibon analyst said, "Dave, this is going to force Amazon and others, Snowflake," he said, "To rethink actually how they architect databases." And this is kind of a compilation of some of the data that they shared. They went after Redshift mostly, (laughs) but also, you know, as I say, Snowflake, BigQuery. And, like I said, you can always tell which companies are doing well, 'cause Oracle will come after you, but they're on the radar here. (laughing) Holgar should we take this stuff seriously? I mean, or is it, you know, a grain salt? What are your thoughts here? >> I think you have to take it seriously. I mean, that's a great question, great point on that. Because like Ron said, "If there's a flaw in a benchmark, we know this database traditionally, right?" If anybody came up that, everybody will be, "Oh, you put the wrong benchmark, it wasn't audited right, let us do it again," and so on. We don't see this happening, right? So kudos to Oracle to be aggressive, differentiated, and seem to having impeccable benchmarks. But what we really see, I think in my view is that the classic and we can talk about this in 100 years, right? Is the suite versus best of breed, right? And the key question of the suite, because the suite's always slower, right? No matter at which level of the stack, you have the suite, then the best of breed that will come up with something new, use a cloud, put the data warehouse on steroids and so on. The important thing is that you have to assess as a buyer what is the speed of my suite vendor. And that's what you guys mentioned before as well, right? Marc said that and so on, "Like, this is a third release in one year of the HeatWave team, right?" So everybody in the database open source Marc, and there's so many MySQL spinoffs to certain point is put on shine on the speed of (indistinct) team, putting out fundamental changes. And the beauty of that is right, is so inherent to the Oracle value proposition. Larry's vision of building the IBM of the 21st century, right from the Silicon, from the chip all the way across the seven stacks to the click of the user. And that what makes the database what Rob was saying, "Tied to the OCI infrastructure," because designed for that, it runs uniquely better for that, that's why we see the cross connect to Microsoft. HeatWave so it's different, right? Because HeatWave runs on cheap hardware, right? Which is the breadth and butter 886 scale of any cloud provider, right? So Oracle probably needs it to scale OCI in a different category, not the expensive side, but also allow us to do what we said before, the multicloud capability, which ultimately CIOs really want, because data gravity is real, you want to operate where that is. If you have a fast, innovative offering, which gives you more functionality and the R and D speed is really impressive for the space, puts away bad results, then it's a good bet to look at. >> Yeah, so you're saying, that we versus best of breed. I just want to sort of play back then Marc a comment. That suite versus best of breed, there's always been that trade off. If I understand you Holgar you're saying that somehow Oracle has magically cut through that trade off and they're giving you the best of both. >> It's the developing velocity, right? The provision of important features, which matter to buyers of the suite vendor, eclipses the best of breed vendor, then the best of breed vendor is in the hell of a potential job. >> Yeah, go ahead Marc. >> Yeah and I want to add on what Holgar just said there. I mean the worst job in the data center is data movement, moving the data sucks. I don't care who you are, nobody likes it. You never get any kudos for doing it well, and you always get the ah craps, when things go wrong. So it's in- >> In the data center Marc all the time across data centers, across cloud. That's where the bleeding comes. >> It's right, you get beat up all the time. So nobody likes to move data, ever. So what you're looking at with what they announce with HeatWave and what I love about HeatWave is it doesn't matter when you started with it, you get all the additional features they announce it's part of the service, all the time. But they don't have to move any of the data. You want to analyze the data that's in your transactional, MySQL database, it's there. You want to do machine learning models, it's there, there's no data movement. The data movement is the key thing, and they just eliminate that, in so many ways. And the other thing I wanted to talk about is on the benchmarks. As great as those benchmarks are, they're really conservative 'cause they're underestimating the cost of that data movement. The ETLs, the other services, everything's left out. It's just comparing HeatWave, MySQL cloud service with HeatWave versus Redshift, not Redshift and Aurora and Glue, Redshift and Redshift ML and SageMaker, it's just Redshift. >> Yeah, so what you're saying is what Oracle's doing is saying, "Okay, we're going to run MySQL HeatWave benchmarks on analytics against Redshift, and then we're going to run 'em in transaction against Aurora." >> Right. >> But if you really had to look at what you would have to do with the ETL, you'd have to buy two different data stores and all the infrastructure around that, and that goes away so. >> Due to the nature of the competition, they're running narrow best of breed benchmarks. There is no suite level benchmark (Dave laughs) because they created something new. >> Well that's you're the earlier point they're beating best of breed with a suite. So that's, I guess to Floyer's earlier point, "That's going to shake things up." But I want to come back to Bob Evans, 'cause I want to tap your Cloud Wars mojo before we wrap. And line up the horses, you got AWS, you got Microsoft, Google and Oracle. Now they all own their own cloud. Snowflake, Mongo, Couchbase, Redis, Cockroach by the way they're all doing very well. They run in the cloud as do many others. I think you guys all saw the Andreessen, you know, commentary from Sarah Wang and company, to talk about the cost of goods sold impact of cloud. So owning your own cloud has to be an advantage because other guys like Snowflake have to pay cloud vendors and negotiate down versus having the whole enchilada, Safra Catz's dream. Bob, how do you think this is going to impact the market long term? >> Well, Dave, that's a great question about, you know, how this is all going to play out. If I could mention three things, one, Frank Slootman has done a fantastic job with Snowflake. Really good company before he got there, but since he's been there, the growth mindset, the discipline, the rigor and the phenomenon of what Snowflake has done has forced all these bigger companies to really accelerate what they're doing. And again, it's an example of how this intense competition makes all the different cloud vendors better and it provides enormous value to customers. Second thing I wanted to mention here was look at the Adam Selipsky effect at AWS, took over in the middle of May, and in Q2, Q3, Q4, AWS's growth rate accelerated. And in each of those three quotas, they grew faster than Microsoft's cloud, which has not happened in two or three years, so they're closing the gap on Microsoft. The third thing, Dave, in this, you know, incredibly intense competitive nature here, look at Larry Ellison, right? He's got his, you know, the product that for the last two or three years, he said, "It's going to help determine the future of the company, autonomous database." You would think he's the last person in the world who's going to bring in, you know, in some ways another database to think about there, but he has put, you know, his whole effort and energy behind this. The investments Oracle's made, he's riding this horse really hard. So it's not just a technology achievement, but it's also an investment priority for Oracle going forward. And I think it's going to form a lot of how they position themselves to this new breed of buyer with a new type of need and expectations from IT. So I just think the next two or three years are going to be fantastic for people who are lucky enough to get to do the sorts of things that we do. >> You know, it's a great point you made about AWS. Back in 2018 Q3, they were doing about 7.4 billion a quarter and they were growing in the mid forties. They dropped down to like 29% Q4, 2020, I'm looking at the data now. They popped back up last quarter, last reported quarter to 40%, that is 17.8 billion, so they more doubled and they accelerated their growth rate. (laughs) So maybe that pretends, people are concerned about Snowflake right now decelerating growth. You know, maybe that's going to be different. By the way, I think Snowflake has a different strategy, the whole data cloud thing, data sharing. They're not trying to necessarily take Oracle head on, which is going to make this next 10 years, really interesting. All right, we got to go, last question. 30 seconds or less, what can we expect from the future of data platforms? Matt, please start. >> I have to go first again? You're killing me, Dave. (laughing) In the next few years, I think you're going to see the major players continue to meet customers where they are, right. Every organization, every environment is, you know, kind of, we use these words bespoke in Snowflake, pardon the pun, but Snowflakes, right. But you know, they're all opinionated and unique and what's great as an IT person is, you know, there is a service for me regardless of where I am on my journey, in my data management journey. I think you're going to continue to see with regards specifically to Oracle, I think you're going to see the company continue along this path of being all things to all people, if you will, or all organizations without sacrificing, you know, kind of richness of features and sacrificing who they are, right. Look, they are the data kings, right? I mean, they've been a database leader for an awful long time. I don't see that going away any time soon and I love the innovative spirit they've brought in with HeatWave. >> All right, great thank you. Okay, 30 seconds, Holgar go. >> Yeah, I mean, the interesting thing that we see is really that trend to autonomous as Oracle calls or self-driving software, right? So the database will have to do more things than just store the data and support the DVA. It will have to show it can wide insights, the whole upside, it will be able to show to one machine learning. We haven't really talked about that. How in just exciting what kind of use case we can get of machine learning running real time on data as it changes, right? So, which is part of the E5 announcement, right? So we'll see more of that self-driving nature in the database space. And because you said we can promote it, right. Check out my report about HeatWave latest release where I post in oracle.com. >> Great, thank you for that. And Bob Evans, please. You're great at quick hits, hit us. >> Dave, thanks. I really enjoyed getting to hear everybody's opinion here today and I think what's going to happen too. I think there's a new generation of buyers, a new set of CXO influencers in here. And I think what Oracle's done with this, MySQL HeatWave, those benchmarks that Ron talked about so eloquently here that is going to become something that forces other companies, not just try to get incrementally better. I think we're going to see a massive new wave of innovation to try to play catch up. So I really take my hat off to Oracle's achievement from going to, push everybody to be better. >> Excellent. Marc Staimer, what do you say? >> Sure, I'm going to leverage off of something Matt said earlier, "Those companies that are going to develop faster, cheaper, simpler products that are going to solve customer problems, IT problems are the ones that are going to succeed, or the ones who are going to grow. The one who are just focused on the technology are going to fall by the wayside." So those who can solve more problems, do it more elegantly and do it for less money are going to do great. So Oracle's going down that path today, Snowflake's going down that path. They're trying to do more integration with third party, but as a result, aiming at that simpler, faster, cheaper mentality is where you're going to continue to see this market go. >> Amen brother Marc. >> Thank you, Ron Westfall, we'll give you the last word, bring us home. >> Well, thank you. And I'm loving it. I see a wave of innovation across the entire cloud database ecosystem and Oracle is fueling it. We are seeing it, with the native integration of auto ML capabilities, elastic scaling, lower entry price points, et cetera. And this is just going to be great news for buyers, but also developers and increased use of open APIs. And so I think that is really the key takeaways. Just we're going to see a lot of great innovation on the horizon here. >> Guys, fantastic insights, one of the best power panel as I've ever done. Love to have you back. Thanks so much for coming on today. >> Great job, Dave, thank you. >> All right, and thank you for watching. This is Dave Vellante for theCube and we'll see you next time. (soft music)
SUMMARY :
and co-founder of the and then you answer And don't forget Sybase back in the day, the world these days? and others happening in the cloud, and you cover the competition, and Oracle and you know, whoever else. Mr. Staimer, how do you see things? in that I see the database some good meat on the bone Take away the database, That is the ability to scale on demand, and they got MySQL and you I think it's, you know, and the various momentums, and Microsoft right now at the moment. So where do you place your bets? And to what Bob and Holgar said, you know, and you know, very granular, and everything in the cloud market. And to what you were saying, you know, functionality that you can't get to you know, business consultant. you know, it's funny. and all of the TPC benchmarks, By the way, you know, and you know, just inside of that was of some of the data that they shared. the stack, you have the suite, and they're giving you the best of both. of the suite vendor, and you always get the ah In the data center Marc all the time And the other thing I wanted to talk about and then we're going to run 'em and all the infrastructure around that, Due to the nature of the competition, I think you guys all saw the Andreessen, And I think it's going to form I'm looking at the data now. and I love the innovative All right, great thank you. and support the DVA. Great, thank you for that. And I think what Oracle's done Marc Staimer, what do you say? or the ones who are going to grow. we'll give you the last And this is just going to Love to have you back. and we'll see you next time.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
David Floyer | PERSON | 0.99+ |
Dave Vellante | PERSON | 0.99+ |
Ron Westfall | PERSON | 0.99+ |
Dave | PERSON | 0.99+ |
Marc Staimer | PERSON | 0.99+ |
Microsoft | ORGANIZATION | 0.99+ |
IBM | ORGANIZATION | 0.99+ |
Marc | PERSON | 0.99+ |
Ellison | PERSON | 0.99+ |
Bob Evans | PERSON | 0.99+ |
Oracle | ORGANIZATION | 0.99+ |
Matt | PERSON | 0.99+ |
Holgar Mueller | PERSON | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
Frank Slootman | PERSON | 0.99+ |
Ron | PERSON | 0.99+ |
Staimer | PERSON | 0.99+ |
Andy Jackson | PERSON | 0.99+ |
Bob | PERSON | 0.99+ |
Matt Kimball | PERSON | 0.99+ |
ORGANIZATION | 0.99+ | |
100% | QUANTITY | 0.99+ |
Sarah Wang | PERSON | 0.99+ |
San Diego | LOCATION | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Rob | PERSON | 0.99+ |
Breaking Analysis: The Improbable Rise of Kubernetes
>> From theCUBE studios in Palo Alto, in Boston, bringing you data driven insights from theCUBE and ETR. This is Breaking Analysis with Dave Vollante. >> The rise of Kubernetes came about through a combination of forces that were, in hindsight, quite a long shot. Amazon's dominance created momentum for Cloud native application development, and the need for newer and simpler experiences, beyond just easily spinning up computer as a service. This wave crashed into innovations from a startup named Docker, and a reluctant competitor in Google, that needed a way to change the game on Amazon and the Cloud. Now, add in the effort of Red Hat, which needed a new path beyond Enterprise Linux, and oh, by the way, it was just about to commit to a path of a Kubernetes alternative for OpenShift and figure out a governance structure to hurt all the cats and the ecosystem and you get the remarkable ascendancy of Kubernetes. Hello and welcome to this week's Wikibon CUBE Insights powered by ETR. In this breaking analysis, we tapped the back stories of a new documentary that explains the improbable events that led to the creation of Kubernetes. We'll share some new survey data from ETR and commentary from the many early the innovators who came on theCUBE during the exciting period since the founding of Docker in 2013, which marked a new era in computing, because we're talking about Kubernetes and developers today, the hoodie is on. And there's a new two part documentary that I just referenced, it's out and it was produced by Honeypot on Kubernetes, part one and part two, tells a story of how Kubernetes came to prominence and many of the players that made it happen. Now, a lot of these players, including Tim Hawkin Kelsey Hightower, Craig McLuckie, Joe Beda, Brian Grant Solomon Hykes, Jerry Chen and others came on theCUBE during formative years of containers going mainstream and the rise of Kubernetes. John Furrier and Stu Miniman were at the many shows we covered back then and they unpacked what was happening at the time. We'll share the commentary from the guests that they interviewed and try to add some context. Now let's start with the concept of developer defined structure, DDI. Jerry Chen was at VMware and he could see the trends that were evolving. He left VMware to become a venture capitalist at Greylock. Docker was his first investment. And he saw the future this way. >> What happens is when you define infrastructure software you can program it. You make it portable. And that the beauty of this cloud wave what I call DDI's. Now, to your point is every piece of infrastructure from storage, networking, to compute has an API, right? And, and AWS there was an early trend where S3, EBS, EC2 had API. >> As building blocks too. >> As building blocks, exactly. >> Not monolithic. >> Monolithic building blocks every little building bone block has it own API and just like Docker really is the API for this unit of the cloud enables developers to define how they want to build their applications, how to network them know as Wills talked about, and how you want to secure them and how you want to store them. And so the beauty of this generation is now developers are determining how apps are built, not just at the, you know, end user, you know, iPhone app layer the data layer, the storage layer, the networking layer. So every single level is being disrupted by this concept of a DDI and where, how you build use and actually purchase IT has changed. And you're seeing the incumbent vendors like Oracle, VMware Microsoft try to react but you're seeing a whole new generation startup. >> Now what Jerry was explaining is that this new abstraction layer that was being built here's some ETR data that quantifies that and shows where we are today. The chart shows net score or spending momentum on the vertical axis and market share which represents the pervasiveness in the survey set. So as Jerry and the innovators who created Docker saw the cloud was becoming prominent and you can see it still has spending velocity that's elevated above that 40% red line which is kind of a magic mark of momentum. And of course, it's very prominent on the X axis as well. And you see the low level infrastructure virtualization and that even floats above servers and storage and networking right. Back in 2013 the conversation with VMware. And by the way, I remember having this conversation deeply at the time with Chad Sakac was we're going to make this low level infrastructure invisible, and we intend to make virtualization invisible, IE simplified. And so, you see above the two arrows there related to containers, container orchestration and container platforms, which are abstraction layers and services above the underlying VMs and hardware. And you can see the momentum that they have right there with the cloud and AI and RPA. So you had these forces that Jerry described that were taking shape, and this picture kind of summarizes how they came together to form Kubernetes. And the upper left, Of course you see AWS and we inserted a picture from a post we did, right after the first reinvent in 2012, it was obvious to us at the time that the cloud gorilla was AWS and had all this momentum. Now, Solomon Hykes, the founder of Docker, you see there in the upper right. He saw the need to simplify the packaging of applications for cloud developers. Here's how he described it. Back in 2014 in theCUBE with John Furrier >> Container is a unit of deployment, right? It's the format in which you package your application all the files, all the executables libraries all the dependencies in one thing that you can move to any server and deploy in a repeatable way. So it's similar to how you would run an iOS app on an iPhone, for example. >> A Docker at the time was a 30% company and it just changed its name from .cloud. And back to the diagram you have Google with a red question mark. So why would you need more than what Docker had created. Craig McLuckie, who was a product manager at Google back then explains the need for yet another abstraction. >> We created the strong separation between infrastructure operations and application operations. And so, Docker has created a portable framework to take it, basically a binary and run it anywhere which is an amazing capability, but that's not enough. You also need to be able to manage that with a framework that can run anywhere. And so, the union of Docker and Kubernetes provides this framework where you're completely abstracted from the underlying infrastructure. You could use VMware, you could use Red Hat open stack deployment. You could run on another major cloud provider like rec. >> Now Google had this huge cloud infrastructure but no commercial cloud business compete with AWS. At least not one that was taken seriously at the time. So it needed a way to change the game. And it had this thing called Google Borg, which is a container management system and scheduler and Google looked at what was happening with virtualization and said, you know, we obviously could do better Joe Beda, who was with Google at the time explains their mindset going back to the beginning. >> Craig and I started up Google compute engine VM as a service. And the odd thing to recognize is that, nobody who had been in Google for a long time thought that there was anything to this VM stuff, right? Cause Google had been on containers for so long. That was their mindset board was the way that stuff was actually deployed. So, you know, my boss at the time, who's now at Cloudera booted up a VM for the first time, and anybody in the outside world be like, Hey, that's really cool. And his response was like, well now what? Right. You're sitting at a prompt. Like that's not super interesting. How do I run my app? Right. Which is, that's what everybody's been struggling with, with cloud is not how do I get a VM up? How do I actually run my code? >> Okay. So Google never really did virtualization. They were looking at the market and said, okay what can we do to make Google relevant in cloud. Here's Eric Brewer from Google. Talking on theCUBE about Google's thought process at the time. >> One interest things about Google is it essentially makes no use of virtual machines internally. And that's because Google started in 1998 which is the same year that VMware started was kind of brought the modern virtual machine to bear. And so Google infrastructure tends to be built really on kind of classic Unix processes and communication. And so scaling that up, you get a system that works a lot with just processes and containers. So kind of when I saw containers come along with Docker, we said, well, that's a good model for us. And we can take what we know internally which was called Borg a big scheduler. And we can turn that into Kubernetes and we'll open source it. And suddenly we have kind of a cloud version of Google that works the way we would like it to work. >> Now, Eric Brewer gave us the bumper sticker version of the story there. What he reveals in the documentary that I referenced earlier is that initially Google was like, why would we open source our secret sauce to help competitors? So folks like Tim Hockin and Brian Grant who were on the original Kubernetes team, went to management and pressed hard to convince them to bless open sourcing Kubernetes. Here's Hockin's explanation. >> When Docker landed, we saw the community building and building and building. I mean, that was a snowball of its own, right? And as it caught on we realized we know what this is going to we know once you embrace the Docker mindset that you very quickly need something to manage all of your Docker nodes, once you get beyond two or three of them, and we know how to build that, right? We got a ton of experience here. Like we went to our leadership and said, you know, please this is going to happen with us or without us. And I think it, the world would be better if we helped. >> So the open source strategy became more compelling as they studied the problem because it gave Google a way to neutralize AWS's advantage because with containers you could develop on AWS for example, and then run the application anywhere like Google's cloud. So it not only gave developers a path off of AWS. If Google could develop a strong service on GCP they could monetize that play. Now, focus your attention back to the diagram which shows this smiling, Alex Polvi from Core OS which was acquired by Red Hat in 2018. And he saw the need to bring Linux into the cloud. I mean, after all Linux was powering the internet it was the OS for enterprise apps. And he saw the need to extend its path into the cloud. Now here's how he described it at an OpenStack event in 2015. >> Similar to what happened with Linux. Like yes, there is still need for Linux and Windows and other OSs out there. But by and large on production, web infrastructure it's all Linux now. And you were able to get onto one stack. And how were you able to do that? It was, it was by having a truly open consistent API and a commitment into not breaking APIs and, so on. That allowed Linux to really become ubiquitous in the data center. Yes, there are other OSs, but Linux buy in large for production infrastructure, what is being used. And I think you'll see a similar phenomenon happen for this next level up cause we're treating the whole data center as a computer instead of trading one in visual instance is just the computer. And that's the stuff that Kubernetes to me and someone is doing. And I think there will be one that shakes out over time and we believe that'll be Kubernetes. >> So Alex saw the need for a dominant container orchestration platform. And you heard him, they made the right bet. It would be Kubernetes. Now Red Hat, Red Hat is been around since 1993. So it has a lot of on-prem. So it needed a future path to the cloud. So they rang up Google and said, hey. What do you guys have going on in this space? So Google, was kind of non-committal, but it did expose that they were thinking about doing something that was you know, pre Kubernetes. It was before it was called Kubernetes. But hey, we have this thing and we're thinking about open sourcing it, but Google's internal debates, and you know, some of the arm twisting from the engine engineers, it was taking too long. So Red Hat said, well, screw it. We got to move forward with OpenShift. So we'll do what Apple and Airbnb and Heroku are doing and we'll build on an alternative. And so they were ready to go with Mesos which was very much more sophisticated than Kubernetes at the time and much more mature, but then Google the last minute said, hey, let's do this. So Clayton Coleman with Red Hat, he was an architect. And he leaned in right away. He was one of the first outside committers outside of Google. But you still led these competing forces in the market. And internally there were debates. Do we go with simplicity or do we go with system scale? And Hen Goldberg from Google explains why they focus first on simplicity in getting that right. >> We had to defend of why we are only supporting 100 nodes in the first release of Kubernetes. And they explained that they know how to build for scale. They've done that. They know how to do it, but realistically most of users don't need large clusters. So why create this complexity? >> So Goldberg explains that rather than competing right away with say Mesos or Docker swarm, which were far more baked they made the bet to keep it simple and go for adoption and ubiquity, which obviously turned out to be the right choice. But the last piece of the puzzle was governance. Now Google promised to open source Kubernetes but when it started to open up to contributors outside of Google, the code was still controlled by Google and developers had to sign Google paper that said Google could still do whatever it wanted. It could sub license, et cetera. So Google had to pass the Baton to an independent entity and that's how CNCF was started. Kubernetes was its first project. And let's listen to Chris Aniszczyk of the CNCF explain >> CNCF is all about providing a neutral home for cloud native technology. And, you know, it's been about almost two years since our first board meeting. And the idea was, you know there's a certain set of technology out there, you know that are essentially microservice based that like live in containers that are essentially orchestrated by some process, right? That's essentially what we mean when we say cloud native right. And CNCF was seated with Kubernetes as its first project. And you know, as, as we've seen over the last couple years Kubernetes has grown, you know, quite well they have a large community a diverse con you know, contributor base and have done, you know, kind of extremely well. They're one of actually the fastest, you know highest velocity, open source projects out there, maybe. >> Okay. So this is how we got to where we are today. This ETR data shows container orchestration offerings. It's the same X Y graph that we showed earlier. And you can see where Kubernetes lands not we're standing that Kubernetes not a company but respondents, you know, they doing Kubernetes. They maybe don't know, you know, whose platform and it's hard with the ETR taxon economy as a fuzzy and survey data because Kubernetes is increasingly becoming embedded into cloud platforms. And IT pros, they may not even know which one specifically. And so the reason we've linked these two platforms Kubernetes and Red Hat OpenShift is because OpenShift right now is a dominant revenue player in the space and is increasingly popular PaaS layer. Yeah. You could download Kubernetes and do what you want with it. But if you're really building enterprise apps you're going to need support. And that's where OpenShift comes in. And there's not much data on this but we did find this chart from AMDA which show was the container software market, whatever that really is. And Red Hat has got 50% of it. This is revenue. And, you know, we know the muscle of IBM is behind OpenShift. So there's really not hard to believe. Now we've got some other data points that show how Kubernetes is becoming less visible and more embedded under of the hood. If you will, as this chart shows this is data from CNCF's annual survey they had 1800 respondents here, and the data showed that 79% of respondents use certified Kubernetes hosted platforms. Amazon elastic container service for Kubernetes was the most prominent 39% followed by Azure Kubernetes service at 23% in Azure AKS engine at 17%. With Google's GKE, Google Kubernetes engine behind those three. Now. You have to ask, okay, Google. Google's management Initially they had concerns. You know, why are we open sourcing such a key technology? And the premise was, it would level the playing field. And for sure it has, but you have to ask has it driven the monetization Google was after? And I would've to say no, it probably didn't. But think about where Google would've been. If it hadn't open source Kubernetes how relevant would it be in the cloud discussion. Despite its distant third position behind AWS and Microsoft or even fourth, if you include Alibaba without Kubernetes Google probably would be much less prominent or possibly even irrelevant in cloud, enterprise cloud. Okay. Let's wrap up with some comments on the state of Kubernetes and maybe a thought or two about, you know, where we're headed. So look, no shocker Kubernetes for all its improbable beginning has gone mainstream in the past year or so. We're seeing much more maturity and support for state full workloads and big ecosystem support with respect to better security and continued simplification. But you know, it's still pretty complex. It's getting better, but it's not VMware level of maturity. For example, of course. Now adoption has always been strong for Kubernetes, for cloud native companies who start with containers on day one, but we're seeing many more. IT organizations adopting Kubernetes as it matures. It's interesting, you know, Docker set out to be the system of the cloud and Kubernetes has really kind of become that. Docker desktop is where Docker's action really is. That's where Docker is thriving. It sold off Docker swarm to Mirantis has made some tweaks. Docker has made some tweaks to its licensing model to be able to continue to evolve its its business. To hear more about that at DockerCon. And as we said, years ago we expected Kubernetes to become less visible Stu Miniman and I talked about this in one of our predictions post and really become more embedded into other platforms. And that's exactly what's happening here but it's still complicated. Remember, remember the... Go back to the early and mid cycle of VMware understanding things like application performance you needed folks in lab coats to really remediate problems and dig in and peel the onion and scale the system you know, and in some ways you're seeing that dynamic repeated with Kubernetes, security performance scale recovery, when something goes wrong all are made more difficult by the rapid pace at which the ecosystem is evolving Kubernetes. But it's definitely headed in the right direction. So what's next for Kubernetes we would expect further simplification and you're going to see more abstractions. We live in this world of almost perpetual abstractions. Now, as Kubernetes improves support from multi cluster it will be begin to treat those clusters as a unified group. So kind of abstracting multiple clusters and treating them as, as one to be managed together. And this is going to create a lot of ecosystem focus on scaling globally. Okay, once you do that, you're going to have to worry about latency and then you're going to have to keep pace with security as you expand the, the threat area. And then of course recovery what happens when something goes wrong, more complexity, the harder it is to recover and that's going to require new services to share resources across clusters. So look for that. You also should expect more automation. It's going to be driven by the host cloud providers as Kubernetes supports more state full applications and begins to extend its cluster management. Cloud providers will inject as much automation as possible into the system. Now and finally, as these capabilities mature we would expect to see better support for data intensive workloads like, AI and Machine learning and inference. Schedule with these workloads becomes harder because they're so resource intensive and performance management becomes more complex. So that's going to have to evolve. I mean, frankly, many of the things that Kubernetes team way back when, you know they back burn it early on, for example, you saw in Docker swarm or Mesos they're going to start to enter the scene now with Kubernetes as they start to sort of prioritize some of those more complex functions. Now, the last thing I'll ask you to think about is what's next beyond Kubernetes, you know this isn't it right with serverless and IOT in the edge and new data, heavy workloads there's something that's going to disrupt Kubernetes. So in that, by the way, in that CNCF survey nearly 40% of respondents were using serverless and that's going to keep growing. So how is that going to change the development model? You know, Andy Jassy once famously said that if they had to start over with Amazon retail, they'd start with serverless. So let's keep an eye on the horizon to see what's coming next. All right, that's it for now. I want to thank my colleagues, Stephanie Chan who helped research this week's topics and Alex Myerson on the production team, who also manages the breaking analysis podcast, Kristin Martin and Cheryl Knight help get the word out on socials, so thanks to all of you. Remember these episodes, they're all available as podcasts wherever you listen, just search breaking analysis podcast. Don't forget to check out ETR website @etr.ai. We'll also publish. We publish a full report every week on wikibon.com and Silicon angle.com. You can get in touch with me, email me directly david.villane@Siliconangle.com or DM me at D Vollante. You can comment on our LinkedIn post. This is Dave Vollante for theCUBE insights powered by ETR. Have a great week, everybody. Thanks for watching. Stay safe, be well. And we'll see you next time. (upbeat music)
SUMMARY :
bringing you data driven and many of the players And that the beauty of this And so the beauty of this He saw the need to simplify It's the format in which A Docker at the time was a 30% company And so, the union of Docker and Kubernetes and said, you know, we And the odd thing to recognize is that, at the time. And so scaling that up, you and pressed hard to convince them and said, you know, please And he saw the need to And that's the stuff that Kubernetes and you know, some of the arm twisting in the first release of Kubernetes. of Google, the code was And the idea was, you know and dig in and peel the
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Stephanie Chan | PERSON | 0.99+ |
Chris Aniszczyk | PERSON | 0.99+ |
Hockin | PERSON | 0.99+ |
Dave Vollante | PERSON | 0.99+ |
Solomon Hykes | PERSON | 0.99+ |
Craig McLuckie | PERSON | 0.99+ |
Cheryl Knight | PERSON | 0.99+ |
Jerry Chen | PERSON | 0.99+ |
Alex Myerson | PERSON | 0.99+ |
Kristin Martin | PERSON | 0.99+ |
Brian Grant | PERSON | 0.99+ |
Eric Brewer | PERSON | 0.99+ |
1998 | DATE | 0.99+ |
Microsoft | ORGANIZATION | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
Tim Hockin | PERSON | 0.99+ |
Andy Jassy | PERSON | 0.99+ |
2013 | DATE | 0.99+ |
Alex Polvi | PERSON | 0.99+ |
Palo Alto | LOCATION | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Craig McLuckie | PERSON | 0.99+ |
Clayton Coleman | PERSON | 0.99+ |
2018 | DATE | 0.99+ |
2014 | DATE | 0.99+ |
IBM | ORGANIZATION | 0.99+ |
50% | QUANTITY | 0.99+ |
Jerry | PERSON | 0.99+ |
Apple | ORGANIZATION | 0.99+ |
2012 | DATE | 0.99+ |
Joe Beda | PERSON | 0.99+ |
ORGANIZATION | 0.99+ | |
Stu Miniman | PERSON | 0.99+ |
CNCF | ORGANIZATION | 0.99+ |
17% | QUANTITY | 0.99+ |
John Furrier | PERSON | 0.99+ |
30% | QUANTITY | 0.99+ |
40% | QUANTITY | 0.99+ |
Oracle | ORGANIZATION | 0.99+ |
23% | QUANTITY | 0.99+ |
iOS | TITLE | 0.99+ |
1800 respondents | QUANTITY | 0.99+ |
Alibaba | ORGANIZATION | 0.99+ |
2015 | DATE | 0.99+ |
39% | QUANTITY | 0.99+ |
iPhone | COMMERCIAL_ITEM | 0.99+ |
Airbnb | ORGANIZATION | 0.99+ |
Hen Goldberg | PERSON | 0.99+ |
fourth | QUANTITY | 0.99+ |
two | QUANTITY | 0.99+ |
Chad Sakac | PERSON | 0.99+ |
three | QUANTITY | 0.99+ |
david.villane@Siliconangle.com | OTHER | 0.99+ |
first project | QUANTITY | 0.99+ |
Craig | PERSON | 0.99+ |
VMware | ORGANIZATION | 0.99+ |
ETR | ORGANIZATION | 0.99+ |
Krishna Doddapaneni and Frank Reichstein | Aruba & Pensando Announce New Innovations
>>Hey, welcome to this continuing coverage of the H P E Aruba. Pensando announcement. I'm lisa martin. Hopefully you've seen by now the announcement from john and Antonio, we're going to get into some technical details. Now I've got two guests joining me. Please welcome Krishna Otopeni, the VP of engineering at Pensando and frank Reich stein, senior Director platform engineering from HP Aruba guys welcome to the program. >>Hi lisa. >>Hi lisa. Thanks for having us. >>Sure. So we're going to, we're going to dig in here. You guys are tasked with bringing these two worlds together, christian. Let's go ahead and start with you talk to me about the announcement why this is so significant and then we'll dig into the technical details. >>Yeah. So as you know, right, Pensando has been in the market for a couple of years right now. Um, and we heard a lot of success with the cloud providers and we're also working with be a million project Montreat. Um, so what we learned in the last couple of years, we're trying to take all the lessons and I was a little bit going to what, what we learned with the crop, your providers. So we took a dsC card, which is a B C, a form factor, the customer takes dsC card inserts into the, into server with various forces and hypervisors. So it's really exciting that the BSE is in production with some of the providers already and some of them were taking to production in this calendar quarter and we also have in connection with that first generation BSC cards a couple of years and some of the biggest banks and storage platform providers. So, so this is kind of a big deal for us because we are starting with what we call a D P U. Uh that Pensando is bailing which is the latest generation of it is called code named Alba which delivers the software in silicon program ability while matching the performance of hardware. So internally the DPU has the tight integration between special purpose processors that consent of what we call mps and a general purpose processor like arm course where we do the management and control software and with tied together with offload engines like encryption and compression. The key takeaway from this platform. Their consent of belt. It's it's programmable at all layers Either by Pensando or our customers whether it's in data plane using P four or control and management plane. All right. So what we learned while developing this platform and taking this production with the public cloud providers, we realize that the platform and architecture is not only very highly scalable with very high performance with respect to, you know, packets per second or stable connections per second or NBA me I ops but it's also adaptable like a very rapid paced. And another key lesson that we learn from our cloud partners is that the new devoPS model operations is as important as functionality. For example, the importance of creating the DPU pipeline the subsequent guarantees or providing Hatch uh first fateful connections so that in some cases the component fails, there is hardware or software customer doesn't have any disruption in his network or storage operations. So we took all the ski lessons that we learned over the last few years. And then we are building a new platform partnering with Aruba team which is very high scale with very high performance at the same time, tied with very good operations um that you know it comes the best of both both platforms from the pew side and from the Aruba side frank they want to add on the Aruba platform side. >>Sure, yeah. So the Aruba networking team has been building network switches for the past 25 years and we've been following all of the trends and evolutions over that time frame. And as we've gone through a few years ago we decided to make an evolution of our operating system to scale it up for the modern needs of the modern world. And this included doing things like designing with a micro services oriented architecture to provide for a high degree of resiliency throughout the product line. And then being able to extend that single network operating system from the core to the edge of the network. As we've been partnering with Pensando, it came very clear that the evolution of the network the next step was this form of a deep, you integrated into that top of rack switch to provide a deeper and richer feature set and what has traditionally been available in your top of rack switch. And so this partnership has enabled us to leapfrog but has been traditional top of rack functionality and add to it. Things that previously were not attainable in that layer of the network >>frank. Continuing on with you. Talk to me about some of the technology requirements and challenges of designing and engineering and delivering the industry's first distributed service switch. What were some of those? >>Sure, sure. So a lot of the challenges around integrating this type of solution come down to how to ensure that you have the highest performance possible and maintaining high speed of performance when you're now introducing an additional pay hop within the network topology inside of the switch, a lot of that came down to integrating the background and skill setting capabilities that come along with osc x that were made it quick for us to enable a new piece of functionality within the architecture and then a lot of credit has to go to the Pensando team for the richness of the feature setting capability set that they have within that DPU product as it stands >>christian, let's go ahead and dig through some of those core features and capabilities that are really going to be benefiting customers. >>Yeah, so basically right, uh taking a little bit of step back, we started with the dsc market from Pensando perspective where we wanted to put gPU in every survey and we obviously have success in enterprise customers and cloud customers that we discussed earlier. But we also learned a few lessons while deploying DSC and enterprise markets in the sense that enterprise markets do not need the performance of every DSC at 200 G full duplex network services for every survey. And also you know what makes historic key is that you know, there are a lot of brownfield service in current enterprise data centers where customers do not want to open up a server to put the DSC in. So we wanted to give a product with the form factor that frank is talking about and technology that's very familiar to every IT department given the Aruba Lois uh in a deployment in data centers. And also as I said earlier, what we lessons that we learned, we came up with this taking this production very deep you software and hardware which is deployed in public clouds. And combined with those features that that have been rapidly evolving uh through multiple Aruba releases into enterprise data centers in a switch form factors. So what we think is by doing this taking the best of both worlds. We're creating a new product category that is not that is for the features and capabilities are not available in the market from any vendor specifically providing state full services at every tour without the complexity of the service redirection because today's data centers if you want to install services. It's a it's a lot of effort operator to bring in those services. This obviously also has a great operational model, great TCO and the functionality that customers that you never see in tar before. For example, in the first release we are providing state full firewall with the visibility at every floor level that goes through the tower which never existed in the market before. >>New product category. That's a big deal christian. Talk to me a little bit about how long you guys have been at this, you were in stealth mode crack that open for us. >>I mean it has been a less than a year but of development that both teams have been doing and we work very closely together and we meet I mean for sure at least more than a week uh you know, more than once the once a week between uh frank's team and you know, and send it to them and there's a coordination between the sales team and the marketing team and the go to market team and then how we sell it and the manufacturing team, there's a lot goes on in building this product. I mean we believe this is the fastest uh tard new generational product that we built because because we could do that because the experience of both the teams trying they want anything more to this one. >>Yeah, I think that that really goes to the point here. The capabilities and maturity of the deep you solution that Pensando was bringing into the solution really allowed for a very fast and seamless integration on top of that Aruba, OsC X and the platform that we built there with automated Api generation and integration with our Aruba fabric composer orchestration layer really created the capability to make things go as fast as possible for this development effort And so to really take a new product and define a new product space within a 12 month time frame has been a really exciting and impressive feat by both teams. >>Very impressive considering the challenges and the dynamics in the market and the global market that we've had frank. How big of a lead do you think you have on incumbents here? >>I think we have a substantial lead on the incumbents here. I think what we're doing is a fundamentally different take on how you do a top of rack switch and the capabilities that we're bringing to bear at the top of rack are fundamentally new and differentiated from what the competition has been thinking about. So I believe we have a substantial lead on the competition. >>Excellent chris to talk to me about what's next? What's the future? I have some secret sources that tell me that john and Antonio are meeting regularly pushing you guys, what does the future hold. >>Yeah. So I mean obviously this is the start of an exciting journey. There's a first platform you're bringing to the market jointly and obviously we like a bunch of form factors without upcoming road map. So additionally I mean the software in silicon performance that with all the services that we deliver a software means that scope and scale of the state will services that we can deliver and evolve over time whether you talk about security or encryption or state flat or load balancing or d does all of the services and then you know hybrid connectivity. So obviously you know there's a lot that we can do with this platform that will be driven by with the partnership with our customers. We also see that you know the market of all where you know all the customers we'll have some customers will have deep us in the service and some customers will use the new platform that we're bringing together. So we won't have all the management start to make sure all of them can be managed uniformly and any time you know you this is a major step for a new category of platform and architecture we're developing jointly with the rubber and I believe this will be a huge opportunity for both the companies and our customers and this is exciting times ahead for us >>and talk to me both of your opinions here where can customers go to find more information, how can they get started frank will go ahead and start with you. >>Yeah you can jump straight to Aruba networks dot com and dig into the feature sets and packages that we have available with the Aruba 10-K product line direct from there. >>Fantastic christian anything to add >>that is correct actually. So we are treating it as one product coming from both the companies. All the documentation is where you know, frank pointed out in Aruba website, we put all the documentation at the same place and we're supporting it as one unified product from both the companies. >>Are you seeing any? We've seen so much change in the last year and a half. Last question. I'm just wondering if if either of the HPV riverside or the pence underside is seeing any industries that might be really prime to take advantage of knowing how many industries all have been affected by the events of the last year and a half christian any thoughts there? >>Yeah, I mean if you look at it right and obviously all of us are working from home and now everything happens, you know, mostly at the edge, right? You know, and we are in that this platform will help us get there where we get security to the edge and we get more visibility and more services to the edge. Right? So I mean that's what you know Pensando is all about and hoping that you know, this is uh this journey that we started with the D. P us, we go with this platform and it will ever all and it will help customers, our customers and our partners leverage all the functionality that, you know, Pensando and the rubber can bring together. >>Well guys, congratulations on an enormous feat accomplished in not just a 12 month time period, but a very challenging 12 month time period. We appreciate you guys breaking down the HP Aruba Pensando announcement and more technical detail. Those can go to learn more information and again, congratulations. >>Thank you. >>Thank you very much lisa >>for my guests. I'm lisa martin. You're watching this HP Aruba Pensando announcement. Thanks for watching. >>Mhm >>mm.
SUMMARY :
the VP of engineering at Pensando and frank Reich stein, senior Director platform Thanks for having us. Let's go ahead and start with you talk to me about the announcement why this is so significant and then we'll dig tied with very good operations um that you know it comes the best of both So the Aruba networking team has been building network switches for the past 25 and engineering and delivering the industry's first distributed service switch. So a lot of the challenges around integrating this type in the first release we are providing state full firewall with the visibility at every floor level Talk to me a little bit about how long you guys have been at this, team and the marketing team and the go to market team and then how we sell it and the manufacturing team, maturity of the deep you solution that Pensando was bringing into the solution really How big of a lead do you think you have on incumbents here? So I believe we have a substantial lead on the competition. that john and Antonio are meeting regularly pushing you guys, what does the future hold. So additionally I mean the software in silicon performance that with all the services how can they get started frank will go ahead and start with you. and packages that we have available with the Aruba 10-K product line direct from there. So we are treating it as one product coming from both the companies. events of the last year and a half christian any thoughts there? know, this is uh this journey that we started with the D. We appreciate you guys breaking down the HP Aruba Thanks for watching.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Frank Reichstein | PERSON | 0.99+ |
Krishna Otopeni | PERSON | 0.99+ |
lisa | PERSON | 0.99+ |
Pensando | ORGANIZATION | 0.99+ |
frank Reich stein | PERSON | 0.99+ |
Antonio | PERSON | 0.99+ |
Aruba | ORGANIZATION | 0.99+ |
john | PERSON | 0.99+ |
12 month | QUANTITY | 0.99+ |
two guests | QUANTITY | 0.99+ |
lisa martin | PERSON | 0.99+ |
frank | PERSON | 0.99+ |
both | QUANTITY | 0.99+ |
Krishna Doddapaneni | PERSON | 0.99+ |
both teams | QUANTITY | 0.99+ |
less than a year | QUANTITY | 0.99+ |
first platform | QUANTITY | 0.99+ |
one product | QUANTITY | 0.99+ |
first release | QUANTITY | 0.99+ |
one | QUANTITY | 0.99+ |
both worlds | QUANTITY | 0.98+ |
both platforms | QUANTITY | 0.98+ |
last year and a half | DATE | 0.98+ |
D. P | ORGANIZATION | 0.97+ |
HP Aruba | ORGANIZATION | 0.97+ |
two worlds | QUANTITY | 0.97+ |
first | QUANTITY | 0.97+ |
once a week | QUANTITY | 0.97+ |
BSE | ORGANIZATION | 0.96+ |
chris | PERSON | 0.96+ |
200 G | QUANTITY | 0.96+ |
today | DATE | 0.95+ |
H P E Aruba | ORGANIZATION | 0.95+ |
first generation | QUANTITY | 0.94+ |
more than a week | QUANTITY | 0.94+ |
uh frank | ORGANIZATION | 0.93+ |
Aruba | LOCATION | 0.93+ |
single | QUANTITY | 0.93+ |
OsC X | TITLE | 0.89+ |
more than once | QUANTITY | 0.88+ |
Montreat | ORGANIZATION | 0.84+ |
second | QUANTITY | 0.83+ |
few years ago | DATE | 0.83+ |
first distributed service switch | QUANTITY | 0.81+ |
last couple of years | DATE | 0.79+ |
HP Aruba Pensando | ORGANIZATION | 0.78+ |
Pensando | LOCATION | 0.77+ |
this calendar quarter | DATE | 0.76+ |
years | DATE | 0.76+ |
christian | PERSON | 0.71+ |
every survey | QUANTITY | 0.66+ |
couple of years | QUANTITY | 0.65+ |
last | DATE | 0.61+ |
Alba | ORGANIZATION | 0.61+ |
25 years | QUANTITY | 0.6+ |
rubber | ORGANIZATION | 0.58+ |
NBA | ORGANIZATION | 0.54+ |
-K | COMMERCIAL_ITEM | 0.53+ |
product | QUANTITY | 0.51+ |
10 | QUANTITY | 0.48+ |
few lessons | QUANTITY | 0.45+ |
Danny Allan & Niraj Tolia | VeeamON 2021
>>Welcome back to Vienna on 2021 you're watching the Cube and my name is Dave Volonte. You know, the last 10 years of cloud, they were largely about spinning up virtualized compute infrastructure and accessing cheap and simple object storage and some other things like networking. The cloud was largely though a set of remote resources that simplify deployment and supported the whole spate of native applications that have emerged to power the activity of individuals and businesses the next decade, however, promises to build on the troves of data that live in the cloud, make connections to on premises applications and support new application innovations that are agile, iterative, portable and span resources in all in all the clouds, public clouds, private clouds, cross cloud connections all the way out to the near and far edge. In a linchpin of this new application development model is container platforms and container orchestration, which brings immense scale and capability to technology driven organizations, especially as they have evolved from supporting stateless applications to underpinning mission critical workloads as such containers bring complexities and risks that need to be addressed, not the least of which is protecting the massive amounts of data that are flowing through these systems. And with me to discuss these exciting and challenging trends or Danny Allen, who's the ceo of in and Niraj Tolia, the president at Kasten Bivins gentlemen welcome to the cube. >>Thank you delighted to be here with you Dave. >>Likewise, very excited to be a Dave. >>Okay, so Danny big M and a move. Great little acquisition. You're now seeing others try to make similar moves. Why what did you see in cast in? What was the fit? Why'd you make that move? >>Well, I think you nailed it. Dave's. We've seen an evolution in the infrastructure that's being used over the last two decades. So if you go back 20 years, there was a massive digital transformation to enable users to be self service with digital applications. About 2000 or so, 2010, everything started being virtualized. I know virtualization came along before that but virtualization really started to take off because it gave return on investment and gave flexibility all kinds of benefits. But now we're in a third wave which is built on containers. And the amazing thing about containers is that as you said, it allows you to connect multi cloud, hybrid cloud the edge to the core. And they're designed for the consumption world. If you think about the cloud, you can provision things deep provisions things. That's the way that containers are designed the applications and so because they're designed for a consumption based world because they are designed for portability across all of these different infrastructures, it only made sense for us to invest in the industry's leading provider of data protection for kubernetes. And that of course is costume, >>there's some garage, I mean take us back. I mean, you know, container has been around forever. But then, you know, they started to, you know, hit go mainstream and and and and at first, you know, they were obviously ephemeral, stateless apps, kind of lightweight stuff. But but you at the time you and the team said, okay, these are gonna become more complex microservices. Maybe so micro, but you had to have the vision and you made a bet uh maybe take us back to sort of how you saw that and where where's containers have have come from? >>Sure. So let's rewind the clock right. As you said, containers, old technology in the same way virtualization started with IBM mainframes, right, containers in different forms have been around for a while. But I think when the light bulb went off for me was very early days in 2015 when my engineering team, a previous company started complaining. And the reason they were complaining about different other engineering groups and the reason they were complaining was because the right things, things were coming together sooner. We're identifying things sooner. And that's when I said, this is going to be the next wave of infrastructure. The same way watch a light virtualization revolutionized how people built deployed apps. We saw that with containers and in particular in those days we made that bet on commodities. Right? So we said from first Principles and that's where you know, you had other things like Docker, swarm esos, etcetera and we said community, that's going to be the way to go because it is just so powerful and it is, you know, at the end of the day, what we all do is infrastructure. But what we saw was that containers optimizing for the developer, they were optimizing for the people that really build applications, deliver value to all of their and customers. And that is what made us see that even though the initially we only saw stateless applications state will was going to happen because there's just so much momentum behind it And the writing for us at least was on the wall. And that's how we started off on this journey in 2017. >>What are the unique nuances and differences really in terms of protecting containers from a, from a technical standpoint, what what's different? >>So there are a couple of subtle things. Right again, the jokers, you know, I say, is that I'm a recovering infrastructure person have always worked in infrastructure systems in the past and recovering them. But in this case we really had to flip things around right. I've come at it from the cloud disks volumes. VMS perspective, in this case to do the right thing by the customer needed a clean slate approach of coming out from the application down. So what we look at is what does the application look like? And that means protecting, not just the stuff that sits on disk, what your secrets in networking information, all those hundreds of pieces that make up a cloud native application and that involves scale challenges, work, visualisation challenges for admins, KPI So all of that shifts in a very dramatic way. >>So Danny, I mean typically VM you guys haven't done a ton of acquisitions, uh, you've grown organically. So now you, you, you poppin cast in, what does that mean for you from a platform perspective? You know, IBM has this term blue washing when they buy a company did you green wash cast and how did that all work? And again, what does what does it mean from the, from the platform perspective? >>Well, so our platform is designed for this type of integration and the first type of integration we do with any of our technologies because we do have native technologies, if you think about what we do being back up for AWS for Azure, for G C p, we have backup for Acropolis Hyper Visor. These are all native purpose built solutions for those environments and we integrate with what we call being platform services. And one of the first steps that we do of course is we take the data from those native solutions and send it into the repository and the benefit that you get from that is that you have this portable, self describing format that you can move around the vein platform. And so the platform was already designed for this Now. We already showed this at demon. You saw this on the main stage where we have this integration at a data level but it goes beyond that beam platform services allows us to do not just day one operations, but day two operations. Think about um updating the components of those infrastructures or those software components that also allows reporting. So for example you can report on what is protected, what's not protected. So the platform was already designed for this integration model. But the one thing I want to stress is we will always have that stand alone product for kubernetes for uh you know, for the container world. And the reason for that is the administrator for Kubernetes wants their own purpose build solution. They want it running on kubernetes. They want to protect the uniqueness of their infrastructure. If you think about a lot of the container based systems there, They're using structured data. Non structured data. Sure. But they're also using object based storage. They're using message queues. And so they have their nuances. And we want to maintain that in a stand alone product but integrated back into the Corvin platform. >>So we do these we have a data partner called GTR Enterprise Technology Research. They do these quarterly surveys and and they have this metric called net score is a measure of spending momentum and for the last, I don't know, 8, 10, 12 quarters the big four have been robotic process automation. That's hot space. Cloud obviously is hot and then A I of course. And but containers and container orchestration right up there. Those are the Big four that outshine everything else, even things like security and other infrastructure etcetera. So that's good. I mean you guys skating to the puck back in 2015 rush, you've made some announcements and I'm and I'm wondering sort of how they fit into the trends in the industry. Uh, what what's, what's significant about those announcements and you know, what's new that we need to know about. >>Sure. So let me take that one day. So we've made a couple of big interesting announcement. The most recent one of those was four dot release after casting by women platform, right? We call it kitten and right. We've known rate since a couple of weeks colonial pipeline ransom. Where has been in the news in the US gas prices are being driven up because of that. And that's really what we're seeing from customers where we are >>seeing this >>increase in communities adoption today. We have customers from the world's largest banks all the way to weakly connected cruise ships that one could burn. It is on them. People's data is precious. People are running a large fleet of notes for communities, large number of clusters. So what we said is how do you protect against these malicious attacks that want to lock people out? How do you bring in mutability so that even someone with keys to the kingdom can't go compromise your backups and restores, right? So this echoes a lot of what we hear from customers and what we hear about in the news so well protected that. But we still help through to some of the original vision behind cast. And that is, it's not just saying, hey, I give you ransomware protection. We'll do it in such an easy way. The admin barely notices. This new feature has been turned on if they wanted Do it in a way that gives them choice right. If you're running in a public cloud, if you're running at the edge you have choice of infrastructure available to you and do it in a way that you have 100% automation when you have 100 clusters when you deploy on ships, right, you're not going to be able to have we spoke things. So how do you hook into CHED pipelines and make the job of the admin easier? Is what we focused on in that last >>night. And and that's because you're basically doing this at the point of writing code and it's essentially infrastructure as code. We always talk about, you know, you want to you don't want to bolt on data protection as an afterthought, but that's what we've done forever. Uh This you can't >>so in fact I would say step before that day, right are the most leading customers we work with. Right to light up one of the U. S. Government's largest contractors. Um Hey do this before the first line of code is written right there on the scalp cloud as an example. But with the whole shift left that we all hear the cube talks a lot about. We see at this point where as you bring up infrastructure, you bring up a complete development environment, a complete test environment. And within that you want to deploy security, you want to deploy backup your to deploy protection at day zero before the developer in so it's the first line of cordon. So you protected every step of the journey while trying to bolt it on the sound. Seemingly yes, I stitched together a few pieces of technology but it fundamentally impacts how we're going to build the next generation of secure applications >>Danny, I think I heard you say or announced that this is going to be integrated into Wien backup and replication. Um can you explain what that took? Why? That's important. >>Yeah. So the the timeline on this and when we do integrations from these native solutions into the core platform, typically it begins with the data integration, in other words, the data being collected by the backup tool is sent to a repository and that gives us all the benefits of course of things like instant recovery and leveraging, de doop storage appliances and all of that step to typically is around day to operations, things like pushing out updates to that native solutions. So if you look at what we're doing with the backup for AWS and Azure, we can deploy the components, we can deploy the data proxies and data movers. And then lastly there's also a reporting aspect to this because we want to centralize the visibility for the organization across everywhere. So if your policy says hey I need two weeks of backups and after two weeks and I need weekly backups for X amount of time. This gives you the ability to see and manage across the organization. So what we've demonstrated already is this data level integration between the two platforms and we expect this to continue to go deeper and deeper as we move forward. The interesting thing right now is that the containers team often is different than the standard data center I. T. Team but we are quickly seeing the merge and I think the speed of that merging will also impact how quickly we integrate them within our platform. >>Well I mean obviously you see this for cloud developers and now you're bringing this to any developers and you know, if I'm a developer and I'm living in an insurance company, I've been, you know, writing COBOL code for a while, I want to be signed me up. I want to get trained on this, right? Because it's gonna I'm gonna become more valuable. So this is this is where the industry is headed. You guys talk about modern data protection. I wondered if you could you could paint a picture for us of sort of what what this new world of application development and deployment and and data protection looks like and how it's different from the old world. >>Mhm. So I think that if you mentioned the most important word, which is developer, they come first, they are the decision makers in this environment, the other people that have the most bull and rightly so. Oh, so I think that's the biggest thing at the cultural level that is, developers are saying this is what we want and this is what we need to get the job done, we want to move quickly. So some of the things are let's not slow them down. Let's enable them, let's give them any P I to work with. Right? No. Where in bulk of production, use will be api based versus EY base. Let's transparently integrate into the environment. So therefore protection for security, they need zero lines have changed code. Mm So those are some of the ways we approach things. Now when you go look at the requirements of the developers, they said I have a Ci cd pipeline to integrate into that. I have a development pipeline to integrate into that. I deploy across multiple clouds sometimes. Can you integrate into that and work seamlessly across all those environments? And we see those category of us coming up over and over again from people. >>So the developer rights once and it doesn't have to worry about where it's running. Uh it's got the right security, there are a protection and those policies go with it, so that's that's definitely a different world. Um Okay, last question. Uh maybe you guys could each give your opinion on sort of where we're headed, uh what we can expect from the the acquisition, the the integration, what should we look forward to and what should we pay attention to? >>Well, the one obvious thing that you're going to see is tremendous growth on the company's side and that's because Kubernetes is taking off cloud is taking off um SaAS is taking off and so there's obvious growth there. And one of the things that were clearly doing is um we're leveraging the power of of, you know, a few 1000 sales people to bring this out to market. Um, and so there is emerging of of sales and marketing activities and leveraging that scale. But what you shouldn't expect to see anything different on is this obsessive focus on the product, on quality, on making sure that we're highly differentiated that we have a product that the company that our customers and companies actually need no garage. >>Yeah. So I'll agree with everything down, he said. But a couple of things. Excite me a lot. Dave we've been roughly eight months or so since acquisition and I particularly love how last what in this quarter have gone in terms of how we focuses on solving customer problems. All right. So we'll always have that independent support for a cloud date of customers, but I'm excited about not just working with the broadest side of customers and as we scale the team that's going to happen, but providing a bridge to all the folks that grew up in the virtualization world, right? Grew up in the physical wall of physical service, etcetera and saying, how do we make it easy for you to come over to this new container Ization world? What is the on ramps bridging that gap serving as the on ramp? And we're doing a lot of work there from the product integration and independent product features that just make it easy. Right? And we're already seeing feel very good feedback for that from the field right now. >>I really like your position. I just dropped my quarterly cloud update. I focused, I look at the Big Four, the Big Four last year, spent $100 billion on Capex. And I always say that is a gift to companies like yours because you can be that connection point between the virtualization crowd, the on prem cloud, any cloud. Eventually we'll be, we'll be more than just talking about the Edge will actually be out there, you know, doing real work. Uh, and I just see great times ahead for you guys. So thanks so much for coming on the cube explaining this really exciting new area. Really appreciate it. >>Thank you so much. >>Thank you everybody for watching this day. Volonte for the Cube and our continuous coverage of the mon 2021, the virtual edition. Keep it right there. >>Mm mm mm
SUMMARY :
the next decade, however, promises to build on the troves of data that live in the cloud, Why what did you see in cast And the amazing thing about containers is that as you said, But then, you know, they started to, you know, hit go mainstream and and and So we said from first Principles and that's where you know, you had other things like Docker, And that means protecting, not just the stuff that sits on disk, So Danny, I mean typically VM you guys haven't done a ton of acquisitions, And one of the first steps that we do of course is we take the data from I mean you guys skating to the puck Where has been in the news in the US So what we said is how do you protect against these malicious attacks you know, you want to you don't want to bolt on data protection as an afterthought, but that's what we've done forever. And within that you want to deploy security, you want to deploy backup your to deploy protection at Danny, I think I heard you say or announced that this is going to be integrated into Wien backup and replication. So if you look at what we're doing with the backup for AWS and Azure, we can deploy the components, I wondered if you could you could paint a picture for us of sort of what what this new world So some of the things are So the developer rights once and it doesn't have to worry about where it's running. But what you shouldn't expect to see anything different on is this obsessive focus on etcetera and saying, how do we make it easy for you to come over to this new container Ization So thanks so much for coming on the cube explaining this really exciting new area. Volonte for the Cube and our continuous coverage of the mon
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Dave Volonte | PERSON | 0.99+ |
Danny Allen | PERSON | 0.99+ |
2017 | DATE | 0.99+ |
Dave | PERSON | 0.99+ |
IBM | ORGANIZATION | 0.99+ |
two weeks | QUANTITY | 0.99+ |
Danny Allan | PERSON | 0.99+ |
Danny | PERSON | 0.99+ |
GTR Enterprise Technology Research | ORGANIZATION | 0.99+ |
100% | QUANTITY | 0.99+ |
100 clusters | QUANTITY | 0.99+ |
Niraj Tolia | PERSON | 0.99+ |
two platforms | QUANTITY | 0.99+ |
$100 billion | QUANTITY | 0.99+ |
2015 | DATE | 0.99+ |
first line | QUANTITY | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
2010 | DATE | 0.99+ |
2021 | DATE | 0.99+ |
Vienna | LOCATION | 0.99+ |
last year | DATE | 0.99+ |
one | QUANTITY | 0.98+ |
next decade | DATE | 0.98+ |
eight months | QUANTITY | 0.98+ |
12 | QUANTITY | 0.98+ |
Capex | ORGANIZATION | 0.98+ |
Big Four | EVENT | 0.98+ |
hundreds | QUANTITY | 0.97+ |
U. S. Government | ORGANIZATION | 0.97+ |
US | LOCATION | 0.97+ |
10 | QUANTITY | 0.97+ |
20 years | QUANTITY | 0.97+ |
one day | QUANTITY | 0.95+ |
8 | QUANTITY | 0.95+ |
Azure | TITLE | 0.95+ |
SaAS | TITLE | 0.95+ |
today | DATE | 0.94+ |
G C p | TITLE | 0.94+ |
zero lines | QUANTITY | 0.92+ |
third wave | EVENT | 0.92+ |
first | QUANTITY | 0.92+ |
Kasten Bivins | ORGANIZATION | 0.91+ |
first steps | QUANTITY | 0.91+ |
four dot release | QUANTITY | 0.9+ |
each | QUANTITY | 0.89+ |
pieces | QUANTITY | 0.89+ |
COBOL | ORGANIZATION | 0.88+ |
1000 sales people | QUANTITY | 0.88+ |
Kubernetes | ORGANIZATION | 0.84+ |
Corvin | TITLE | 0.82+ |
Acropolis | ORGANIZATION | 0.81+ |
first type | QUANTITY | 0.79+ |
Hyper Visor | TITLE | 0.79+ |
two operations | QUANTITY | 0.79+ |
last two decades | DATE | 0.77+ |
first Principles | QUANTITY | 0.77+ |
next | EVENT | 0.74+ |
day zero | QUANTITY | 0.72+ |
Big four | OTHER | 0.72+ |
last 10 years | DATE | 0.71+ |
CHED | ORGANIZATION | 0.7+ |
swarm | ORGANIZATION | 0.67+ |
wave of | EVENT | 0.64+ |
weeks | QUANTITY | 0.61+ |
Docker | ORGANIZATION | 0.6+ |
About | QUANTITY | 0.57+ |
2000 | DATE | 0.56+ |
I. T. | ORGANIZATION | 0.55+ |
Cube | PERSON | 0.51+ |
Azure | ORGANIZATION | 0.5+ |
big | ORGANIZATION | 0.46+ |
Wien | ORGANIZATION | 0.46+ |
mon | EVENT | 0.44+ |
couple | QUANTITY | 0.39+ |
Volonte | PERSON | 0.39+ |
esos | ORGANIZATION | 0.33+ |
RH1 Thomas Anderson and Robyn Bergeron
>>lost myself. >>You know, one of the things that I love about the Cuba being doing it for 11 years now is that everyone that we interviewed years and years ago, they all getting promoted. So much fun to watch everyone grow and and now it's stews over there now so it's fun to get to do something. When >>are you gonna, are you gonna get to interview stew for? Way >>to put them on the hot seat? I think he's afraid actually >>throughout all the talking points. Right. 1st question. The way >>we do miss too. I will say that it is amazing. Okay, I'm ready to go. >>Red >>Hat Summit read. Pat Summitt, we're coming to you in. Hello and welcome back to the Red Hat Summit 2021 virtual coverage I'm john for is the cube coverage of Palo alto with the remote interviews for our virtual conference. You've got two great guests cube alumni's Tom Anderson VP of answerable automation platform and Robyn Bergeron who's the Senior manager and small community community architect and all the great things involved, Robyn great to see you tom. Thanks for coming back on red hat some of this year. Virtual. Good to see you. >>Thanks for having us. >>So since last summit, what's the updates on the answerable community and the automation platform? Tom we'll start with you automation platform. What's the big updates? >>Yeah. So since the last time a lot has happened in the unanswerable land. If you will also last time that we were talking about constant collections have given distribution format or the integrations that ends this close. So a lot of the content. Uh huh. As well as the commercial users we launched last year a fucking program certified contact program with our partners and including partners to certify the content collections today. Create co certify them where we work together to make sure that they're uh developed against and tested against a proper step so that both of us can provide them to our customer basis with confidence that they're going to be working informed broccoli and that we red hat and our partners co support those out in our customers production parts. That was a big deal. The other thing that we announced late last fall was the private automation hub. And that's the idea where our customers obviously appreciate the idea of being able to go to Ansel Galaxy or the answerable automation to go and grab these content collections. This these integrations and bring them down in their environment. They wanted a way that they wanted a methodology where there are a repository where they can curate content from different sources and then manager across the environment. The automation across their environment. Kind of leaning into a little bit of automation content as code if you will. And um, so we launched the automation of the private automation hub where that sits in our customers infrastructure, whether that's in the cloud or on premises with both, and allows them to grab content from Galaxy from the answer automation. Uh, the answer automation hub on cloud got red hat dot com as well as their internally developed content and to be able to manage and provide that across their organization governed by a set of policies. So lots of stuff is going on real advancement in the amount of content that we provide, uh, the amount of collections that we provide them certified up for customers and and the ability to manage that company across the teams. >>I want to do a drill down on some of the unification of teams, which is a big message as well as operating scale because that's the super value proposition you guys have and want to get that. But robert, I want to come back to you on the community so much has gone on, we are now into the pandemic for almost a year and a half now, um it's been a productivity boom. People, developers have been working at home for a long time, so it's not a new workflow for them, but you've seen a lot more productivity. What has changed in the community since last summit? Again, virtual to virtual again between the Windows here, event Windows, you guys have a lot going on. What's new in the community gets an update? >>Yeah, well, I mean if we go back to summit, you know, this time ish, you know, last year we were wrapping up more or less the, it was, you know, we used to have, you know, everything you would install answerable, you would get all the modules, you get everything, you know, it was all all all together, which, you know, is great for new users who don't want to have to figure things out. It helps them to really get up and started running quickly. Um and But, you know, for a from a community perspective, trying to manage that level of complexity turned out to be pretty hard. So the move to collection was actually great for, you know, not just, you know, for a user perspective, but also from a community perspective. Um and we came out with the answerable to 10 that was last fall, I believe, and that was the first real release advance. Well, where we had, you know, collections were fully in stan she hated uh you know, they were available on Galaxy, but you can also get them as part of the animal community distribution. Um, fast forward to now. You know, we just had the answer to all three point oh release here in february and we're looking to answer bill ford auto here in early May. So, you know, there's been a lot of activity, a lot has improved honestly as a result of the changes that we've made, it's made it a lot easier for contributors to get in with a smaller group that's more of their size and you know, be able to get start and identify, you know, who are, they're interested peers in the community. So that's been a boon for us honestly. Um, you know, the pandemic otherwise is, you know, I think taught all of us, you know, certainly you john about the, the amazing things that we can do virtually. So we've had a lot of our meetups pivot to being virtual meetups and, and things like that. And it's been great to see how, how easily the community's been able to pivot around. You know, this sort of event. Um, I hope that we don't have to just keep practicing it for forever, but in the meantime, you know, it's enabled us to continue to get things done. Thank goodness to every video platform on earth. Yeah, >>well we appreciate we're gonna come back and talk more about that in the future, but best practice what we all learned and stories. But I think I want to come back to you on the persona side of answerable because one of the things we talked about last time that seems to be getting a lot of traction is that multiple personas. So I want to just hold off that will come back tom back to back to you were red hat summit. You guys have an apple fest, which is your own event that you guys drill down on this. So users Washington, you know this, your own community, but now part of red hat part of IBM, which IBM thinks also happening soon as well. Red hat some, it still is unique event. How is answerable fitting into the big picture? Because the, the value proposition of unifying teams is really consistent now with red hats overall arching thing, which is operating at scale open shift Robin just mentioned, where is the automation platform going this year? What's the story here at red hat summit for the automation platform? >>Yeah, that's that's a great question. We've seen so kind of timeless, a little bit of dependent and how it has accelerated some existing trends that we already saw and one of those is really around the democratization of the application delivery teams, more people delivering infrastructure and applications independent of each other, which is right, faster and more agile, all of those other. Good, good uh, words that apply to that. But what that does bring up is the opportunity for um >>patient >>of work, replication of effort, uh not reusing necessary things that are in existence already that other things may have maybe not complying with all of the policies if you will, the configuration and compliance policies. And so it's really kind of brought danceable out into focus even more here because of the car comin back plane that provides a common language and common automation back plane across these different teams and across these different personas. The great thing about what we supply for these different personas, whether its application developers, infrastructure owners, network engineers set up teams, get ox teams, There's so many of these options out there now, All want independent access to infrastructure and deploying infrastructure. And Answerable has the kind of levers that each of those communities, whether it's API or Cli s or event based automation or uh web hooks, et cetera et cetera. You know, service catalog. He lies all of those um interfaces if you will or modalities are accessible into hands of water nations. What's really allowed us to be this sort of connective tissue or blue across these different silos or remains of the organization the time of the year? Open ship specifically one of the things that we talked about last fall and are answerable fest was our integration between Answerable to automation platform are advanced cluster management product and are open ship platform that allows native applications running on open ship. Be able to talk to a sensible automation operator that's running on that same platform to do things off platform for it that our customers are already using. Answer before. So connecting their cloud, native platforms with their existing ecosystems and infrastructures. Systems of records, network systems, uh, ticketing systems, you name it. So all of those sort of integrations and school has become the connected blew across all of these different environments time. Traditional, anti biotic native, you name it. So it's really been it's really been fun and it's been an exciting time for us inside the portfolio. And uh, >>that's a great point connective tissue is a great way to describe some of these platform benefits because you have been on this platform for a really long time and the benefits are kind of being seen in the market. Certainly as people have to move faster with the agility robert. I want to come back to you because you brought up this idea of personas. I mean we all know devops infrastructure as code has been our religion for over a decade more, but now the word DEv sec ops is more prevalent in all the conversations the securities now weaved in here. How are you seeing that play out in the community and then tom if you can give some color commentary to on the automation platform, how security fits in. So devops everything's being operationalized at scale, we get that that's one of the value problems You have. But def sec off as a persona, more people want more sex. Deb is great more ops and standardisation. More developers, agile standards and then security def sec ops. What's your? I >>thought it was dev net sec off. >>Okay. I've forgotten that they were putting that in their networks abstracted away, you know, As we say. Yeah. >>Well, you know, from, from my perspective, you know there are people and their jobs all over the place is right. Like they you know the more they can feel like they're efficient and doing great stuff at their work. Like they're happy to bring as many people into the fold as possible, right? And you know normally security has always been this you know it's sort of like networking right? It's always been this sort of isolated this special group over here that's the traditional you know one of the traditional I. T. Bottlenecks that causes us to not be able to get anything done. But you know on a community level we see folks who are interested in security you know all the time. I know we've certainly done quite a bit of work with some folks at IBM around one of their products which I assume tom will get more into here in just a moment, but from, you know, a community perspective, I mean, we've seen people who have been writing, you know, playbooks and roles and you know, now collections for uh you know, all the traditional government testing, you know, is are, you know, missed standards, all of that kind of stuff. Um and you know, it's one of those, it's part of network effects and it's a great place where actually automation hub, I think, you know, for folks who are on prem or you know, any of our customers are really going to start to see lots of value is how it will be able to connect folks inside the organization organically through just the place where I'm doing my answerable things, allows them to find each other really, and build those, you know, take it from being silos of automation everywhere into a really sort of networked, you know, internal network of of answerable friends and uh danceable power users that can work together and collaborate, you know, just the same way that we do an open source >>and tom so I. T. Modernization requires security. What's your take on this? Because, you know, you got cluster a lot of cluster advanced cluster management issues, you've got to deal with the modern apps, they're coming, I. T. S got to evolve. What's your take on all >>this? Yeah, not only does I have to call but it's it's an integration like the rest of the environment and be able to respond the spirit of that song on the areas that we put a lot of effort into advanced in terms of curating and solutions around national security automation. We talked about that in the past, the idea of connecting the SEc ops teams that are doing intrusion detection or threat hunting and then responding in an automated way to those threats protections. Right? So, connecting stepped up to the bike, which is traditionally been styled operations and silo teams. And now it is curated against the security automation uh, solution that we've got a market with our partners. It connects those two teams in a single sort of way. We've done a lot of work with our friends that idea around this area because they are big and that security area, a radar and other products in their portfolio. So we've done a lot of work with them but we don't want to work with lots of our partners for their side. There are Microsoft in those areas. Traditionally Danceable has done a great job on sort of compliance around configuration enforcement, right setting and enforcing configuration. Now we moved into connecting set pops with IT security automation. And now with our acquisition of staff blocks along with our advanced custom management immigration with Danceable were starting to say, what are the things inside that sack office workflow that may require integration or automation packaged? Automate automation with other parts of the environment, bringing all of those pieces together as we move forward to security for us. >>Okay. I gotta ask you guys the number one question that I get all the time and I see in the marketplace is kind of a combo question is how do I accelerate the automation of my cloud native development with my traditional infrastructure? Because as people put in green born the cloud projects, whether it's whether and then integrating able to cloud on premises with nutritional infrastructure, how do I accelerate those two environments? How I automate accelerate the automation? >>Yeah. So it's a great story for us and this is what we're talking about, small and special as we have bringing together of our advanced cluster management product, open ship platform and it's just, you know, widespread use through all the automation of both traditional and cognitive changes. Whether it's cloud infrastructure on premise, start network, you name it, customers are using answerable user, you're using answer to do all kinds of pieces in the system infrastructure. Being able to tie that to their new collaborative initiatives without having to redo all of that work that they've already done to integrate that existing um infrastructure automation with their cognitive accelerate substantial what I call the offer operationalization to say operated operationalization, their cloud native platforms that are existing infrastructure and existing I uh, ecosystem. I believe that that's where the answer the automation and plays a key role in connecting those students is together without having to redo all that work that's been done in investment >>robert. What's your take on this? This is what people are working on the trenches, they realized cloud benefits. They got some cloud native action, and also that they got the on the traditional environment, they got to get them connected and automated. >>Yeah, absolutely. I mean, you know, the beauty of answerable, you know, from an end user perspective is, you know, how easy it is to learn and how easy the languages to learn. And I think, you know, that that portability, you know, it doesn't matter like how much of a rocket scientist you are, you know, everybody appreciates simplicity, everybody appreciates being able to hand something simple to somebody else and letting other people get done and having it be more or less in a it's not quite english, but it's definitely, you know, answer is quite readable, right? Um, and you know, when we looked at, you know, when we started to work on all the answerable operators, you know, one of that, one of the main pieces there was, making sure that that simplicity that we have an answerable is brought over directly into the operators. So just because it's cloud native doesn't mean you suddenly have to learn, you know, a whole set of new languages and peoples just as portable there as it is to any other part of the your mighty organization, infrastructure or whatever it is that you have going on. >>Well, there's a lot of action going on here at red hat summit 2021 things I wanted to bring up in context of the show um is the successor and the importance of you guys having answerable collections. This has come up multiple times. Um as we talked about those personas and you've got these new contributors, you've got people contributing content. Um, as open source continues to grow and be phenomenal value proposition. Touch on this uh, concept of collections. What's the updates? Why is it important? Why should folks pay attention to it and continue to innovate with collection? >>This is from a commercial perspective of food products, questions and down has made a lot of these contributors to create an exploit, distribute content at the end, the problems mentioned earlier, these iterations announced, we'll have all of the documentation, all those collections, all within one. If you call the batteries included back at the time that day. Right. But that, that meant that contributors um, be able to deploy their content with the base, has the distribution. They have to wait for the next version. Events. Alright, that's when that content would get redistributed the next investment. He coupled content from the core engine, putting that into elections that are individual elements of related innovations closes can use at their own pace. So users and customers can get content baby a case that contributors like in public. So, uh, customers don't have to wait for the next evolution shipping products. You get a new version of the immigration is really like, you know, so again, a couple of those things that last into the different faces the engine or the platform itself is the state Department's here. It's going to be a certain website. Content itself, all the different content, the network providers ready platforms, all of those same pace. You girls have their own life cycle quite sweet. It allows us to get more functionality for customers hands like bigger and then launching our Certified can support that. Okay. Certified. Support that content tells me the values that we bring our customers with the subscription. Is that ecosystem and highest partners that we work with Certified and support the stuff that we should and support with possible superb benefits, both on the access to the technology as well as the access to the value of this. In terms of immigration testing and support >>Robin, What's your take on the community? I see custom automation with with the connector, a lot of action going on collections. >>Yeah, absolutely. Um, you know, it's been interesting, you know, tom just mentioned the, you know how everything previously all had to be released all at once. Right. And if you think about, you know sure I have answerable installed but you know, how often do I have to, you know, just even as a regular, I'm not a system administrator these days, type person like how often do I have to, you know, click that button to update, you know, my Mac or my Lennox machine or, you know, my Windows machine or, you know, the operating system on my telephone, right? Every time one of these devices that answerable connects to or a program or whatever it is, connects to something, those things are all operating and, you know, developing themselves at their own pace is right? So when a new version of, you know, uh, uh, well, we'll call Red Hat enterprise Linux when a new version of Red Hat enterprise Lennox comes out, uh, if there are new changes or new features that, you know, we want to be able to connect to it. That's not really helpful when we're not releasing for another six months. Right? So it's really helped us, you know, from a community angle to be able to have each of these collections working in concert with, you know, like for example, in real like the Lennox subsystems that are actually making things that will be turned into collections, right? Like Sc Lennox or System D right? Like those things move at their own pace, we can update those at our own pace in in collections and then people can update those collections without having to wait another six months or eight months or whatever it is for a new version of answerable to come out. It's really made it easier for all of those, you know, developers of content to work on their content and their, you know, answerable relationships almost in sync and make sure that, you know, but not, I'm going to do it over here and then I'm gonna come back over here and fix everything later. It's more of a continuous >>development. So they contribute experience is better than you'd say. >>I'm sorry, >>the contributor experiences better than. Oh, >>absolutely. Yeah, 100%. I mean, it's, >>it's, >>you know, there's something to be said for. I wouldn't say it's like instant satisfaction, but, but certainly the ability to have a little bit more independence and be able to release things as as you see fit and not be gated by the entire rest of the project is amazing for those >>votes. So I put you on the spot, Robin. So if I'm a, I'm a developer bottom line, me, what's in it for me? Why? Why should I pay attention to collections? What's the bottom >>line? Well, you know, answerable as a platform and, and for benefits from network effects. Um, you know, the reason that we've gotten as big as we have sort of like the snowball rolling downhill, right, the more people that latch on to what you're doing, the more people benefit and the more, you know, additional folks want to join in. So, you know, if I, if I was working on any other product that I would consider being able to have automated with answerable, um, you know, the biggest thing that I would look at is, well, you know, what are those people also using or they automating it with an apple and I can guarantee you 99% of the time, everything else that people are using is also being automated with answerable. So you'd be crazy to not, you know, want to participate and make sure that you're providing the best, you know, and experience for your application because for every Application or device that we can connect you, there's probably 20 other competitors that also make similar applications that folks might also consider in lieu of you if you're not using your not providing ample content >>for it. Hey, make things easier, simple to use and you reduce the steps it takes to do things. That's a winning formula. Tom. I mean when you make things that good, then you get the network effect. But this highlights what you mentioned earlier about connective tissue. When you use words like connective tissue, it implies an organizational is not a mechanism. It's not just software, it's people, there's a people experience here in the automation platform. This seems to be the bottom line. What's, what's your take? What's your bottom line of you? I'm a developer. What's in it for me? Why should I pay attention to the automation platform? >>States of the public developer. What excites me is using it? Yeah, I'm just composition department and crossing those domains in silence and sort of can issue across these tools and resolve this means those contributors is developed as a great denomination come embedded in the hands of more people across the organization. Absoluteal more simple. five way by using the explanation. Sometimes they get access right. You see those out the automation of South coast for so long as they get access to existing automation faster. They have to run into the expert on their part requirement a local hotel folks and the real in terms of automation and that kind of a patient. Excellently. When I'm getting on you about the details of what it takes them, you configure the network and figure the storage elements. They rely on those automation developers and contributors that would do that for them. You must really work powers of this Children across those news process of human. Again when I got kidnapped and sent cops, the idea of connecting to the network, being able to do all of these tasks with the same language and the same. In addition, funds had some money faster and get some of the kind of quote responsibilities without worrying. Line >>Robin, you wanted to talk about something uh, in the community. Any updates? I think navigator you mentioned you wanted to mention uh, plug for that. Absolutely. >>So, you know, um, much like any other platform in the universe. You know, if you don't have really great uh, tools for developing content, you're kind of, you know, dead in the water, right? Or you're leaving it to fate. So we've been working on a new project. I'm not part of the product yet, but you know, it's sort of in a community exploratory phrase released early release often or you know, minimum viable project I guess might be the other way to describe it currently. Uh it's a called Animal Navigator, it's a TUI which is like a gooey, but it's got a sort of a terminal user interface look to it that allows you to, you know, develop, its a sort of interface where you can develop content, uh you know, all in one window, have your, you know, documentation accessible to you have, you know, all of your test results available to you in one window, um rather than I'm going to do something here and then I'm gonna go over here and now, I'm not sure. So now I'm gonna go over here and look at docs instead. It's all, you know, it's all in one place, um which we think will actually, but I mean, I know the folks who have seen it have already been like, but you know, it's definitely an early community stages right now. It's, you know, we can give you the link github dot com slash answer slash danceable navigator, but >>versus a gooey versus a command line interface are how do you innovate on the command line? It's a kuwaiti uh it's >>um you know, there there's so many ideas out there and I think tom can probably talk to some of this, you know, how that might relate to V. S. Code or you know, many of the other traditional developer ideas that are out there, but you know, the goal certainly to be able to integrate with some of those other pieces. Um but you know, it's one of those things where, you know, if everybody is using the same tool, we can start to enforce higher levels of quality and standards through that tool. Uh there's benefits for everyone tom, I don't know if you want to add on to that in any way. >>Yeah, it's just kind of one of our focus areas religious making it as easy as possible to create things and a lot of nations. So part of that is essentially a kind of road map in the nesting table and spoke that that's not presented to the security is you don't build test deploy. So people are making a contributor that builders life job. >>Well, thanks for coming on tom and Robyn. Thanks for sharing the insight here. Redhead Summit 21 virtual. I'll see you guys do continue to do a great job with the success of the platform, which has been, you know, consistently growing and having great satisfaction with developers and now ops teams and sec teams and Net teams, you know, unifying these teams is certainly a huge priority for enterprises because the end of the day, cloud scale is all about operating a skill, which means more standards, more operations. That's what you guys are doing. So. Congratulations on the continued success. Thanks for sharing. >>Thanks for having us. >>Okay. I'm John for here in the queue, we are remote with Cube virtual for Reddit Summit 2021. Thanks for watching what?
SUMMARY :
You know, one of the things that I love about the Cuba being doing it for 11 years now is that everyone that The way I'm ready to go. Robyn great to see you tom. Tom we'll start with you automation platform. appreciate the idea of being able to go to Ansel Galaxy or the answerable automation to go and grab scale because that's the super value proposition you guys have and want to get that. So the move to collection was actually great for, you know, not just, you know, for a user perspective, But I think I want to come back to you on the persona side of answerable because one of the things we talked about the democratization of the application delivery teams, more people if you will or modalities are accessible into hands of water nations. the community and then tom if you can give some color commentary to on the automation platform, you know, As we say. I think, you know, for folks who are on prem or you know, any of our customers are really going to start to see lots of value Because, you know, rest of the environment and be able to respond the spirit of that song on the areas that we put is how do I accelerate the automation of my cloud native development with open ship platform and it's just, you know, they got to get them connected and automated. And I think, you know, that that portability, you know, it doesn't matter like how much of of the show um is the successor and the importance of you guys having You get a new version of the immigration is really like, you know, so again, I see custom automation with with the connector, Um, you know, it's been interesting, you know, tom just mentioned the, So they contribute experience is better than you'd say. the contributor experiences better than. I mean, it's, you know, there's something to be said for. So I put you on the spot, Robin. and the more, you know, additional folks want to join in. Hey, make things easier, simple to use and you reduce the steps it takes to do things. the network, being able to do all of these tasks with the same language and the same. I think navigator you mentioned you wanted to mention uh, plug for that. I'm not part of the product yet, but you know, it's sort of in a community exploratory phrase released early release you know, how that might relate to V. S. Code or you know, many of the other traditional developer a kind of road map in the nesting table and spoke that that's not presented to the security of the platform, which has been, you know, consistently growing and having great satisfaction Thanks for watching what?
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Microsoft | ORGANIZATION | 0.99+ |
Robyn Bergeron | PERSON | 0.99+ |
99% | QUANTITY | 0.99+ |
Robyn | PERSON | 0.99+ |
IBM | ORGANIZATION | 0.99+ |
John | PERSON | 0.99+ |
Tom Anderson | PERSON | 0.99+ |
robert | PERSON | 0.99+ |
Danceable | ORGANIZATION | 0.99+ |
Pat Summitt | PERSON | 0.99+ |
tom | PERSON | 0.99+ |
11 years | QUANTITY | 0.99+ |
Robin | PERSON | 0.99+ |
last year | DATE | 0.99+ |
eight months | QUANTITY | 0.99+ |
apple | ORGANIZATION | 0.99+ |
february | DATE | 0.99+ |
100% | QUANTITY | 0.99+ |
Tom | PERSON | 0.99+ |
one window | QUANTITY | 0.99+ |
one | QUANTITY | 0.99+ |
two teams | QUANTITY | 0.99+ |
last fall | DATE | 0.99+ |
Red Hat | TITLE | 0.99+ |
early May | DATE | 0.99+ |
six months | QUANTITY | 0.99+ |
Mac | COMMERCIAL_ITEM | 0.99+ |
each | QUANTITY | 0.99+ |
both | QUANTITY | 0.99+ |
1st question | QUANTITY | 0.98+ |
two environments | QUANTITY | 0.98+ |
red hats | TITLE | 0.97+ |
late last fall | DATE | 0.97+ |
Lennox | ORGANIZATION | 0.97+ |
this year | DATE | 0.97+ |
Sc Lennox | ORGANIZATION | 0.96+ |
Linux | TITLE | 0.96+ |
today | DATE | 0.95+ |
two great guests | QUANTITY | 0.95+ |
john | PERSON | 0.95+ |
Washington | LOCATION | 0.95+ |
over a decade | QUANTITY | 0.95+ |
Windows | TITLE | 0.94+ |
red hat summit 2021 | EVENT | 0.94+ |
single | QUANTITY | 0.94+ |
red hat summit | EVENT | 0.93+ |
earth | LOCATION | 0.92+ |
Reddit Summit 2021 | EVENT | 0.92+ |
South coast | LOCATION | 0.92+ |
10 | QUANTITY | 0.91+ |
20 other competitors | QUANTITY | 0.91+ |
Red Hat Summit 2021 | EVENT | 0.9+ |
english | OTHER | 0.89+ |
System D | ORGANIZATION | 0.89+ |
Ansel Galaxy | ORGANIZATION | 0.88+ |
five way | QUANTITY | 0.88+ |
apple fest | EVENT | 0.86+ |
years | DATE | 0.86+ |
Hat Summit | EVENT | 0.86+ |
Animal Navigator | TITLE | 0.85+ |
pandemic | EVENT | 0.84+ |
Red hat some | EVENT | 0.83+ |
Patrick Lin, Splunk | Leading with Observability | January 2021
(upbeat music) >> Announcer: From the keeps studios in Palo Alto in Boston, connecting with that leaders all around the world. This is theCube conversation. >> Welcome to theCube conversation here in Palo Alto, California. I'm John Furrier, host of theCube. With a special content series called, Leading with observability, and this topic is, Keeping watch over microservices and containers. With great guests, Patrick Lin, VP of Product Management for the observability product at Splunk. Patrick, great to see you. Thanks for coming on remotely. We're still in the pandemic, but thanks for coming on. >> Yeah, John, great to see you as well. Thanks for having me. >> So, leading with observability is a big theme of our content series. Managing end to end and user experience is a great topic around how data can be used for user experience. But now underneath that layer, you have this whole craziness of the rise of the container generation, where containers are actually going mainstream. And Gardner will forecast anywhere from 30 to 40 percent of enterprises still yet, haven't really adopted at full scale and you've got to keep watch over these. So, what is the topic about keeping watch over microservice and containers, because, yeah, we know they're being deployed. Is it just watching them for watching sake or is there a specific reason? What's the theme here? Why this topic? >> Yeah, well, I think containers are part of the entire kind of stack of technology that's being deployed in order to develop and ship software more quickly. And, the fundamental reasons for that haven't changed but they've been greatly accelerated by the impact of the pandemic. And so I think for the past few years we've been talking about how software's eating the world, how it's become more and more important that company go through the transformation to be more digital. And I think now that is so patently obvious to everybody. When your only way of accessing your customer and for the customer to access your services is through a digital media. The ability for your IT and DevOps teams to be able to deliver against those requirements, to deliver that flawless customer experience, to sort of keep pace with it the digital transformation and the cloud initiatives. All of that is kind of coming as one big wave. And so, we see a lot of organizations migrating workloads to the cloud, refactoring applications, building new applications natively. And so, when they do that oftentimes the infrastructure of choice is containers. Because it's the thing that keeps up with the pace of the development. It's a much more efficient use of underlying resources. So it's all kind of part of the overall movement that we see. >> What is the main driver for this use case microservices and where's the progress bar in your mind of the adoption and deployment of microservices, and what is the critical things that are there you guys are looking at that are important to monitor and observe and keep track of? Is it the status of the microservices? Is it the fact that they're being turned on and off, the state, non-state, I mean take us through some of the main drivers for why you guys are keeping an eye on the microservices component? >> Sure, well, I think that if we take a step back the reason that people have moved towards microservices and containers fundamentally has to do with the desire to be able to, number one, develop and ship more quickly. And so if you can parallelize the development have API is the interface between these services rather than having sort of one monolithic code base, you can evolve more quickly. And on top of that, the goal is to be able to deliver software that is able to scale as needed. And so, that is a part of the equation as well. So when you sort of look at at this the desire to be able to iterate on your software and services more quickly, to be able to scale infinitely, staying up and so on. That's all like a great reason to do it, but what happens along those lines, what comes with it is a few kind of additional layers of complexity because now rather than have, let's say an end to your app that you're watching over on some hosts that you could reboot when there's a problem. Now you have 10's, maybe 100's of services running on top of maybe 100,000's, maybe 10,000's of containers. And so the complexity of that environment has grown quite quickly. And the fact that those containers may go away as you are scale the service up and down to meet demand also adds to that complexity. And so from an observability perspective, what you need to be able to do is a few things. One is you need to actually be tracking this in enough detail and at a high enough resolution in realtime. So that you know when things are coming in and out. And that's been one of the more critical things that we've built towards a Splunk, is that ability to watch over it in realtime. But more important, or just as important in that is, understanding the dependencies and the relationships between these different services. And so, that's one of the main things that we worked on here is to make sure that you can understand the dependency so that when there's an issue you have a shot at actually figuring out where the problem is coming from. Because of the fact that there's so many different services and so many things that could be affecting the overall user experience when something goes wrong. >> I think that's one of the most exciting areas right now, on observability is this whole microservices container equation, because a lot of actions being done there, there's a lot of complexity but the upside, if you do it right, it's significant. I think people generally are bought into that concept, Patrick, but I want to get your thoughts. I get this question a lot from executives and leaders whether it's a cloud architect or a CXO. And the question is, what should I consider? What do I need to consider when deploying an observability solution? >> Yeah, that's a great question. Cause I think they're obviously a lot of considerations here. So, I think one of the main ones, and this is something that I think is a pattern that we are pretty familiar with in the this sort of monitoring and management tool world. Is that, over time most enterprises have gotten themselves a very large number of tools. One for each part of their infrastructure or their application stack and so on. And so, what you end up with is sprawl in the monitoring toolset that you have. Which creates not just sort of a certain amount of overhead in terms of the cost, but also complexity that gets in the way of actually figuring out where the problem is. I've been looking at some of the toolsets that some of our customers have pulled together and they have the ability to get information about everything but it's not kind of woven together in a useful way. And it sort of gets in the way actually, having so many tools when you are actually in the heat of the moment trying to figure something out. It sort of hearkens back to the time when you have an outage, you have a con call with like a cast of 1000's on it trying to figure out what's going on. And each person comes to that with their own tool, with their own view, without anything that ties that to what the others are seeing. And so, that need to be able to provide sort of an integrated toolset, with a consistent interface across infrastructure, across the application, across what the user experience is and across the different data types. The metrics, the traces, the logs. Fundamentally I think that ability to kind of easily correlate the data across it and get to the right insight. We think that's a super important thing. >> Yeah, and I think what that points out, I mean, I always say, don't be a fool with a tool. And if you have too many tools, you have a tool shed, and there are too many tools everywhere. And that's kind of a trend, and tools are great when you need tools. To do things. But when you have too many, when you have a data model where essentially what you're saying is, a platform is the trend, because weaving stuff together you need to have a data control plane, you need to have data visualization. You need to have these things for understanding the success there. So, really it's a platform, but platforms also have tools as well. So tools or features of a platform if I get what you're saying, right? Is that correct? Yeah, so I think that there's one part of this which is, you need to be able to, if I start from the user point of view, what you want is a consistent and coherent set of workflows for the people who are trying to actually do the work. You don't want them to have to deal with the impedance mismatches across different tools that exist based on, whatever, even the language that they use but how they bring the data in and how it's being processed. You go down one layer from that. You sort of want to make sure that what they're working with is actually consistent as well. And that's the sort of capabilities that you're looking at whether you're whatever, trying to chart something to be able to look at the details, or go from a view of logs to the related traces. You sort of want to make sure that the information that's being served up there is consistent. And that in turn relies on data coming in, in a way that is sort of processed to be correlated well. So that if you say, Hey, I'm I'm looking at a particular service. I want to understand what infrastructure is sitting on or I'm looking at a log and I see that it relates to a particular service. And I want to look at traces for that service. Those things need to be kind of related from the data on in and that needs to be exposed to the user so that they can navigate it properly and make use of it. Whether that's during kind of, or time during an incident or peace time. >> Yeah, I love that wartime conciliary versus peace time. I saw blog posts from a VC, I think said, don't be a Tom Hagen, which is the guy in The Godfather when the famous lines said, you're not a wartime conciliary. Which means things are uncertain in these times and you've got to get them to be certain. This is a mindset, this is part of the pandemic we're living in. Great point, I love that. Maybe we could follow up on that at the end, but I want to get some of these topics. I want to get your reactions to. So, I want you to react to the following, Patrick. it's an issue in a topic, and there it is, missing data results in limited analytics and misguided troubleshooting. What's your reaction to that? What's your take on that? What's the Splunk's take on that? >> Yeah, I mean, I think Splunk has sort of been a proponent of that view for a very long time. I think that whether that's from the log data or from, let's say, the metric data that we capture at high resolution or from tracing. The goal here is to have the data that you need in order to actually properly diagnose what's going on. And I think that older approaches, especially on the application side, tend to sample data right at the source and provide hopefully useful samples of it for when you have that problem. That doesn't work very well in the microservice world because you need to actually be able to see the entirety of a transaction, to a full trace across many services before you could possibly make a decision as to what's useful to keep. And so, the approach that I think we believe is the right one, is to be able to capture at full fidelity all of those bits of information, partly because of what I just said, you want to be able to find the right sample, but also because it's important to be able to tie it to something that may be being pulled in by different system. So, an example of that might be, in a case where you are trying to do real user monitoring alongside of APM, and you want to see the end to end trace from what the user sees all the way through to all the backend services. And so, what's typical in this world today is that, that information is being captured by two different systems independent sampling decisions. And therefore the ability to draw a straight line from what the end user sees all the way to what is effecting it on the backend is pretty hard. Where it gets really expensive. And I think the approach that we've taken is to make it so that that's easy and cost-effective. And it's tremendously helpful then to tie it back to kind of what we were talking about at the outset here where you were trying to provide services that make sense and are easy access and so on to your end user. to be able to have that end to end view because you're not missing data. It's tremendously valuable. >> You know what I love about Splunk is, cause I'm a data geek going back when it wasn't fashionable back in the 80's. And Splunk has always been about ingesting all the data. So they bring all the data, we'll take it all. Now from at the beginning it was pretty straightforward, complex but still it had a great utility. But even now, today, it's the same thing you just mentioned, ingest all the data because there's now benefits. And I want to just ask you a quick question on this, distributed computing trend, because I mean everyone's pretty much in agreement that's in computer science or in the industry and in technology says, okay, cloud is a distributed computing with the edge. It's essentially distributed computing in a new way, new architecture with new great benefits, new things, but science is still kicking apply some science there. You mentioned distributed tracing because at the end of the day that's also a new major thing that you guys are focused on and it's not so much about, it's also good get me all the data but distributed tracing is a lot harder than understanding that because of the environment and it's changing so fast. What's your take on it? >> Yeah, well fundamentally I think this goes back to, ironically one of the principles in observability. Which is that oftentimes you need participation from the developers in sort of making sure that you have the right visibility. And it has to do with the fact that there are many services that are being kind of strong together as it were to be able to deliver on some end user transaction or some experience. And so, the fact that you have many services that are part of this, means that you need to make sure that each of those components is actually kind of providing some view into what it's doing. And distribute tracing is about taking that and kind of weaving it together so that you get that coherent view of the business workflow within the overall kind of web of services that make up your application. >> So the next topic, I want to get into, we've got limited time, but I'm going to squeeze through, but I'm going to read it to you real quick. Slow alerts and insights are difficult to scale. If they're difficult to scale it holds back the meantime between resolving. And so, it's difficult to detect in cloud. It was easier maybe on premise, but with cloud this is another complexity thing. How are you seeing the inability to scale quickly across the environments for to manage the performance issues and delays that are coming out of not having that kind of in slow insights or managing that? What's your reaction to that? >> Yeah, well, I think there are a lot of tools out there that we'll take in events or where issues from cloud environments. But they're not designed from the very beginning to be able to handle the sort of scale of what you're looking at. So, I mentioned, it's not uncommon for a company to have 10's or maybe even 100's of services and 1000's of containers or hosts. And so, the sort of sheer amount of data you have to be looking at on an ongoing basis. And the fact that things can change very quickly. Containers can pop in and go away within seconds. And so, the ability to track that in realtime implies that you need to have an architectural approach that is built for that from the very beginning. It's hard to retrofit a system to be able to handle orders to magnitude more complexity and change in pace of change. You need to start from the very beginning. And the belief we have is that you need some form of a realtime streaming architecture. Something that's capable of providing that realtime detection and alerting across a very wide range of things in order to handle the scale and the ephemeral nature of cloud environments. >> Let me ask a question then, because I heard some people say, well, it doesn't matter. 10, 15 minutes to log in to an event is good enough. What would you react to that? (chuckles) What a great example of where it's not good enough? I mean, is it minutes is it's seconds, what are we talking about here? What's the good enough bar right now? >> Yeah, I mean, I think any anybody who has tried to deliver an experience digitally to an end user, if you think you can wait minutes to solve a problem you clearly haven't been paying enough attention. And I think that, I think it almost goes without saying, that the faster you know that you have a problem, the better off you are. And so, when you think about what are the objectives that you have for your service levels or your performance or availability. I think you run out of minutes pretty quickly, if you get to anything like say, three nines So, waiting 15 minutes, maybe would have been acceptable before people were really trying to use your service at scale. But definitely not any more. >> And the latest app requires it. It's super important. I brought that up and tongue in cheek kind of tee that up for you because these streaming analytics, streaming engines are super valuable, and knowing when to use realtime and not also matters. This is where the platforms come in. >> Yes, absolutely. The platform is the thing that enables that. And I think you have to sort of build it from the very beginning with that streaming approach with the ability to do analytics against the streams coming in, in order for you to deliver on this sort of promise of alerts and insights at scale and in realtime. >> All right, final point. I'll give you the last word here. Give a plug for the Splunk observability suite. What is it? Why is it important? Why should people buy it? Why should people adopt it? Why should they upgrade to it? Give the perspective, give the plug. >> Yeah, sure. I appreciate the opportunity. So, I think as we've been out there speaking to customers right over the last year as part of Splunk and before that, I think they've spoken to us a lot about the need for better visibility into their environments. Which are increasingly complex and where they're trying to deliver on the best possible user experience. And to sort of add to that, where they're trying to actually consolidate the tools. We spoke about the sprawl at the beginning. And so, with what we're putting together here with the Splunk observability suite. I'd say we have the industry's most comprehensive and powerful combination of solutions that will help both sort of IT and DevOps teams tackle these new challenges for monitoring and observability that other tools simply can't address. So you're able to eliminate the management complexity by having a single consistent user experience across the metrics and logs and traces, so that you can have seamless monitoring and troubleshooting and investigation. You can create a better user experiences by having that true end to end visibility, all the way from the front end to the backend services, so that you can actually see what kind of impact you're having on users and figure it out within seconds. I think we're also able to help increase developer productivity. As these high performance tools that help the DevOps teams get to a better quality code faster, because they can get immediate feedback on how their coachings are doing with each we would see each release and they're able to operate more efficiently. So, I think there's a very large number of benefits from this approach of providing a single unified toolset that relies on a source of data that's consistent across it but then has the sort of particular tools that different users need for what they care about. Whether you're the front end developer, needing to understand the user experience, whether you're backend service owner wanting to see how your service relates to others, whether you're owning the infrastructure, and needs to see, is it actually providing what the services are running on it need. >> Well, Patrick, great to see you. And I just want to say, congratulations has been following your work, going back in the industry specifically with SignalFx, you guys were really early and seeing the value of observability before it was a category. And so how has more often so relevant as you guys had saw it. So, congratulations and keep up the great work. We'll keep a competition's open. Thanks for coming on. >> Great, thanks so much, John. Great talking to you. >> All right, this is theCube, Leading with observability, it's a series, check it out. We have a multiple talk tracks. Check out the Splunk's a series, Leading with observability. I'm John Furrier with theCube. Thanks for watching. (upbeat music)
SUMMARY :
all around the world. for the observability product at Splunk. Yeah, John, great to see you as well. What's the theme here? and for the customer the goal is to be able to deliver software And the question is, And so, that need to be able and that needs to be exposed to the user What's the Splunk's take on that? the data that you need it's the same thing you just mentioned, And so, the fact that the environments for to And so, the ability to What's the good enough bar right now? that the faster you know of tee that up for you And I think you have to sort of build it Give a plug for the Splunk the DevOps teams get to a and seeing the value of observability Great talking to you. Check out the Splunk's a series,
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
John | PERSON | 0.99+ |
Patrick | PERSON | 0.99+ |
John Furrier | PERSON | 0.99+ |
Patrick Lin | PERSON | 0.99+ |
January 2021 | DATE | 0.99+ |
Tom Hagen | PERSON | 0.99+ |
Palo Alto | LOCATION | 0.99+ |
15 minutes | QUANTITY | 0.99+ |
10 | QUANTITY | 0.99+ |
Palo Alto, California | LOCATION | 0.99+ |
today | DATE | 0.99+ |
one | QUANTITY | 0.99+ |
Splunk | ORGANIZATION | 0.99+ |
The Godfather | TITLE | 0.99+ |
one layer | QUANTITY | 0.99+ |
30 | QUANTITY | 0.99+ |
each | QUANTITY | 0.99+ |
Boston | LOCATION | 0.98+ |
one part | QUANTITY | 0.98+ |
last year | DATE | 0.98+ |
each person | QUANTITY | 0.98+ |
both | QUANTITY | 0.98+ |
pandemic | EVENT | 0.98+ |
1000 | QUANTITY | 0.98+ |
1000's | QUANTITY | 0.98+ |
single | QUANTITY | 0.97+ |
One | QUANTITY | 0.96+ |
40 percent | QUANTITY | 0.96+ |
each release | QUANTITY | 0.95+ |
80's | DATE | 0.94+ |
SignalFx | ORGANIZATION | 0.93+ |
each part | QUANTITY | 0.93+ |
10's | QUANTITY | 0.91+ |
two different systems | QUANTITY | 0.88+ |
10,000's of containers | QUANTITY | 0.87+ |
100,000's | QUANTITY | 0.84+ |
Gardner | PERSON | 0.84+ |
Leading with Observability | TITLE | 0.81+ |
100's of | QUANTITY | 0.81+ |
three nines | QUANTITY | 0.81+ |
100's of services | QUANTITY | 0.79+ |
theCube | ORGANIZATION | 0.76+ |
DevOps | TITLE | 0.72+ |
Splunk | PERSON | 0.71+ |
past few years | DATE | 0.63+ |
Splunk | TITLE | 0.59+ |
containers | QUANTITY | 0.55+ |
one | EVENT | 0.54+ |
big wave | EVENT | 0.53+ |
Joni Klippert, StackHawk | theCUBE on Cloud 2021
>>from around the globe. It's the Cube presenting Cuban cloud brought to you by silicon angle. Welcome to the cubes event. Virtual event. Cuban Cloud. I'm John for your host. We're here talking to all the thought leaders getting all the stories around Cloud What's going on this year and next today, Tomorrow and the future. We gotta featured startup here. Jonah Clipper, who is the CEO and founder of Stack Hawks. Developing security software for developers to have them put security baked in from the beginning. Johnny, thanks for coming on and being featured. Start up here is part of our Cuban cloud. Thanks for joining. >>Thanks so much for having me, John. >>So one of our themes this year is obviously Cloud natives gone mainstream. The pandemic has shown that. You know, a lot of things have to be modern. Modern applications, the emerald all they talked about modern applications. Infrastructure is code. Reinvent, um is here. They're talking about the next gen enterprise. Their public cloud. Now you've got hybrid cloud. Now you've got multi cloud. But for developers, you just wanna be building security baked in and they don't care where the infrastructure is. So this is the big trend. Like to get your thoughts on that. But before we jump in, tell us about Stack Hawk What you guys do your founded in 2019. Tell us about your company and what Your mission is >>Awesome. Yeah, our mission is to put application security in the hands of software developers so that they can find and fix upset books before they deployed a production. And we do that through a dynamic application scanning capability. Uh, that's deployable via docker, so engineers can run it locally. They can run it in C I C. D. On every single PR or merge and find bugs in the process of delivering software rather than after it's been production. >>So everyone's talking about shift left, shift left for >>security. What does >>that mean? Uh, these days. And what if some of the hurdles that people are struggling with because all I hear is shift left shift left from, like I mean, what does What does that actually mean? Now, Can you take us through your >>view? Yes, and we use the phrase a lot, and I and I know it can feel a little confusing or overused. Probably. Um, When I think of shift left, I think of that Mobius that we all look at all of the time, Um, and how we deliver and, like, plan, write code, deliver software and then manage it. Monitor it right like that entire Dev ops workflow. And today, when we think about where security lives, it either is a blocker to deploying production. Or most commonly, it lives long after code has been deployed to production. And there's a security team constantly playing catch up, trying to ensure that the development team whose job is to deliver value to their customers quickly, right, deploy as fast as we can, as many great customer facing features, um there, then, looking at it months after software has been deployed and then hurrying and trying to assess where the bugs are. And, um, trying to get that information back to software developers so that they can fix those issues. Shifting left to me means software engineers are finding those bugs as their writing code or in the CIA CD pipeline long before code has been deployed to production. >>And so you guys attack that problem right there so they don't have to ship the code and then come back and fix it again. Or where we forgot what the hell is going on. That point in time some Q 18 gets it. Is that the kind of problem that that's out there? Is that the main pain point? >>Yeah, absolutely. I mean a lot of the way software, specifically software like ours and dynamic applications scanning works is a security team or a pen tester. Maybe, is assessing applications for security vulnerability these, um, veteran prod that's normally where these tools are run and they throw them back over the wall, you know, interrupting sprints and interrupting the developer workflow. So there's a ton of context switching, which is super expensive, and it's very disruptive to the business to not know about those issues before they're in prod. And they're also higher risk issues because they're in fraud s. So you have to be able to see a >>wrong flywheel. Basically, it's like you have a penetration test is okay. I want to do ship this app. Pen test comes back, okay? We gotta fix the bug, interrupts the cycle. They're not coding there in fire drill mode. And then it's a chaotic death spiral at that point, >>right? Or nothing gets done. God, how did >>you What was the vision? How did you get here? What? How did you start? The company's woke up one morning. Seven started a security company. And how did what was the journey? What got you here? >>Sure. Thanks. I've been building software for software engineers since 2010. So the first startup I worked for was very much about making it easy for software engineers to deploy and manage applications super efficiently on any cloud provider. And we did programmatic updates to those applications and could even move them from cloud to cloud. And so that was sort of cutting my teeth and technology and really understanding the developer experience. Then I was a VP of product at a company called Victor Ops. We were purchased by spunk in 2018. But that product was really about empowering software engineers to manage their own code in production. So instead of having a network operations center right who sat in front of screens and was waiting for something to go wrong and would then just end up dialing there, you know, just this middle man trying to dial to find the person who wrote the software so that they can fix it. We made that way more efficient and could just route issues to software engineers. And so that was a very dev ops focused company in terms of, um, improving meantime to know and meantime to resolve by putting up time in the hands of software engineers where it didn't used to live there before it lived in a more traditional operations type of role. But we deploy software way too quickly and way too frequently to production to assume that another human can just sit there and know how to fix it, because the problems aren't repeatable, right? So So I've been living in the space for a long time, and I would go to conferences and people would say, Well, I love for, you know, we have these digital transformation initiatives and I'm in the security team and I don't feel like I'm part of this. I don't know. I don't know how to insert myself in this process. And so I started doing a lot of research about, um, how we can shift this left. And I was actually doing some research about penetration testing at the time, Um, and found just a ton of opportunity, a ton of problems, right that exist with security and how we do it today. So I really think of this company as a Dev Ops first Company, and it just so happens to be that we're taking security, and we're making it, um, just part of the the application testing framework, right? We're testing for security bugs, just like we would test for any other kind of bucks. >>That's an awesome vision of other great great history there. And thanks for sharing that. I think one of the things that I think this ties into that we have been reporting aggressively on is the movement to Dev Stack Up, Dev, Ops Dev SEC Ops. And you know, just doing an interview with the guy who stood up space force and big space conversation and were essentially riffing on the idea that they have to get modern. It's government, but they got to do more commercial. They're using open source. But the key thing was everything. Software defined. And so, as you move into suffer defined, then they say we want security baked in from the beginning and This is the big kind of like sea level conversation. Bake it in from the beginning, but it's not that easy. And this is where I think it's interesting where you start to think, uh, Dev ops for security because security is broken. So this is a huge trend. It sounds easy to say it baked security in whether it's an i o T edge or multi cloud. There's >>a lot >>of work there. What should people understand when they hear that kind of platitude of? I just baked security and it's really easy. It's not. It's not trivial. What's your thoughts on >>that? It isn't trivial. And in my opinion, there aren't a lot of tools on the market that actually make that very easy. You know, there are some you've had sneak on this program and they're doing an excellent job, really speaking to the developer and being part of that modern software delivery workflow. Um, but because a lot of tools were built to run in production, it makes it really difficult to bake them in from the beginning. And so, you know, I think there are several goals here. One is you make the tooling work so that it works for the software engineer and their workflow. And and there's some different values that we have to consider when its foreign engineer versus when it's for a security person, right? Limit the noise, make it as easy as possible. Um, make sure that we only show the most critical things that are worth an engineer. Stopping what they're doing in terms of building business value and going back and fixing that bugs and then create a way to discuss in triage other issues later outside of the development. Workflow. So you really have to have a lot of empathy and understanding for how software is built and how software engineers behave, I think, in order to get this right. So it's not easy. Um, but we're here and other tools air here. Thio support companies in doing that. >>What's the competitive strategy for you guys going forward? Because there's a big sea change. Now I see an inflection point. Obviously, Cove it highlights. It's not the main reason, but Cloud native has proven it's now gone mainstream kubernetes. You're seeing the big movement there. You're seeing scale be a huge issue. Software defined operations are now being discussed. So I think it's It's a simple moment for this kind of solution. How are you guys going to compete? What's what's the winning strategy? How are you guys gonna compete to win? >>Yeah, so there's two pieces to that one is getting the technology right and making sure that it is a product that developers love. And we put a ton of effort into that because when a software engineer says, Hey, I'd love to use the security product, right? CSOs around the world are going to be like, Yes, please. Did a software engineer just ask me, You have the security product. Thank you, Right. We're here to make it so easy for them and get the tech right. And then the other piece, in terms of being competitive, is the business model. There were something like, I don't You would know better than me, but I think the data point I last saw was like 1300 venture backed security companies since 2012 focused on selling to see SOS and Fortune 2000 companies. It is a mess. It's so noisy, nobody can figure out what anybody actually does. What we have done is said no, we're going to take a modern business model approach to security. So you know, it's a SAS platform that makes it super easy for a software engineer or anybody on the team to try and buy the software. So 14 day trial. You don't have to talk to anybody if you don't want Thio Awesome support to make sure that people can get on boarded and with our on boarding flow, we've seen that our customers go from signing up to first successful scan of their platform or whatever app they chose to scan in a knave ridge of about 10 minutes. The fastest is eight, right? So it's about delivering value to our customers really quickly. And there aren't many companies insecurity on the market today. That do that? >>You know, you mentioned pen test earlier. I I hear that word. Nice shit. And, like, pen test penetration test, as it's called, um, Sock reports. I mean, these are things that are kind of like I got to do that again. I know these people are doing things that are gonna be automated, but one of the things that cloud native has proven as be killer app is integrations because when you build a modern app, it has to integrate with someone else. So there you need these kind of pen tests. You gotta have this kind of code review. And as code, um, is part of, say, a purpose built device where it's an I o T. Edge updates have toe happen. So you need mawr automation. You need more scale around both updating software to, ah, purpose built device or for integration. What's your thoughts in reaction to that? Because this is a riel software challenge from a customer standpoint, because there are too many tools out there and every see so that I talk to says, I just want to get rid of half the tools consolidate down around my clouds that I'm working through my environment and b'more developer oriented, not just purchasing stuff. So you have all this going on? What's your reaction to that? You got the you know, the integration and you've got the software updates on purpose built devices. >>Yeah, I mean, we I make a joke a little bit. That security land is like, you know, acronyms. Dio there are so many types of security that you could choose to implement. And they all have a home and different use cases that are certainly valuable toe organizations. Um, what we like to focus on and what we think is interesting and dynamic application scanning is because it's been hard toe automate dynamic application for especially for modern applications. I think a lot of companies have ignored theon pertuan ity Thio really invest in this capability and what's cool about dynamic. And you were mentioning pen testing. Is that because it's actively attacking your app? It when you get a successful test, it's like a It's like a successful negative test. It's that the test executed, which means that bug is present in your code. And so there's a lot less false positives than in other types of scanning or assessment technologies. Not to say there isn't a home for them. There's a lot of we could we could spend a whole hour kind of breaking down all the different types of bugs that the different tools confined. Um, but we think that if you want to get started developer first, you know there's a lot of great technologies. Pick a couple or one right pick stack hawk pick, sneak and just get started and put it in your developer workflow. So integrations are super important. Um, we have integrations with every C I C. D provider, making it easy to scan your code on every merge or release. And then we also have workflow integrations for software engineers associated with where they want to be doing work and how they want to be interrupted or told about an issue. So, you know, we're very early to market, but right out of the gate, we made sure that we had a slack integration so that scans are running. Or as we're finding new things, it's populating in a specific slack channel for those engineers who work on that part of the app and you're a integration right. If we find issues, we can quickly make tickets and route them and make sure that the right people are working on those issues. Eso That's how I think about sort of the integration piece and just getting started. It's like you can't tackle the whole like every accurate, um, at once like pick something that helps you get started and then continue to build out your program, as you have success. >>A lot of these tools can they get in the hands of developers, and then you kind of win their trust by having functionality. Uh, certainly a winning strategy we've seen. You know, Splunk, you mentioned where you worked for Data Dog and very other tools out there just get started easily. If it's good, it will be used. So I love that strategy. Question. I wanna ask you mentioned Dr earlier. Um, they got a real popular environment, but that speaks to the open source area. How do you see the role of open source playing with you guys? Is that gonna be part of your community outreach? Does the feed into the product? Could you share your vision on how stack hawks engaging and playing an open source? >>Yeah, absolutely. Um So when we started this company, my co founders and I, we sat down and said here, What are the problems? Okay, the world doesn't need a better scanner, right? If you walk the floor of, ah, security, uh, conference. It's like our tool finds a million things and someone else is. My tool finds a million and five things. Right, And that's how they're competing on value. It's really about making it easy to use and put in the pipeline. So we decided not to roll. Our own scanner were based on an open source capability called Zap the Set Attack Proxy. Uh, it is the most the world's most downloaded application scanner. And, uh, actually we just hired the founder of Zap to join the Stack Hawk team, and we're really excited to continue to invest in the open source community. There is a ton of opportunity to grow and sort of galvanize that community. And then the work that we do with our customers and the feedback that we get about the bugs we find if there, ah, false positive or this one's commonly risk accepted, we can go back to the community, which were already doing and saying, Hey, ditch this rule, Nobody likes it or we need to improve this test. Um, so it's a really nice relationship that we have, and we are looking forward to continuing to grow that >>great stuff. You guys are hot. Start of love. The software on security angle again def sec. Cox is gonna be It's gonna be really popular. Can you talk about some of the customer success is What's the What's the feedback from customers? Can you share some of the use cases that you guys are participating in where you're winning? You mentioned developers love it and try It can just give us a couple of use cases and examples. >>Yeah. Ah, few things. Um ah, lot of our customers are already selling on the notion. Like before we even went to G A right. They told all of their customers that they scan for security bugs with every single release. So in really critical, uh, industry is like fintech, right. It's really important that their customers trust that they're taking security seriously, which everybody says they dio. But they show it to their customers by saying here, every single deploy I can show you if there were any new security bugs released with that deploy. So that's really awesome. Other things We've heard our, uh, people being able to deploy really quickly thio the Salesforce marketplace, right? Like if they have toe have a scan to prove that that they can sell on Salesforce, they do that really rapidly. Eso all of that's going really well with our customers. >>How would I wanna How would I be a customer if I was interested in, um, using Stack Hawks say we have some software we wanna stand up, and, uh, it's super grade. And so Amazon Microsoft Marketplace Stairs Force They'll have requirements or say I want to do a deal with an integration they don't want. They want to make sure there's no nothing wrong with the code. This seems to be a common use case. How doe I if I was a customer, get involved or just download software? Um, what's the What's the procurement? What's the consumption side of it looked like, >>Yeah, you just go to Stockholm dot com and you create an account. If you'd like to get started that way so you can have a 14 day free trial. We have extremely extensive documentation, so it's really easy to get set up that way. You should have some familiarity. Or grab a software engineer who has familiarity with a couple of things. So one is how to use Docker, right? So Docker is, ah, deployment mechanism for the scanner. We do that so you can run it anywhere that you would like to, and we don't have to do things like pierce firewalls or other protective measures that you've instrumented on your production environment. You just run it, um, wherever you like in your system. So locally, C I c d So docker is an important thing to understand the way we configure our scanner is through a, um, a file. So if you are getting a scan today, either your security team is doing it or you have a pen tester doing it. Um, the whole like getting ready for that engagement takes a lot of time because the people who are running the tests don't know how the software was built. So the way we think about this is, just ask them. So you just fill out a Yamil file with parameters that tell the scanner what to dio tell it how to authenticate and not log out. Um, feed us an A p. I speak if you want, so weaken super efficiently, scan your app and you can be up and running really quickly, and then that's it. You can work with our team at any time if you need help, and then we have a really efficient procurement process >>in my experience some of the pen tests of firms out there, is it? It's like the house keeping seal of approval. You get it once and then you gotta go back again. Software change, new things come in. And it's like, Wait a minute, what's the new pen test? And then you to write a check or engaged to have enough meeting? I mean, this is the problem. I mean, too many meetings. Do you >>guys solve that problem? Do >>you solve that problem? >>We solve a piece of that problem. So I think you know, part of how I talk about our company is this idea that we live in a world where we deploy software every single day. Yet it seems reasonable that once a year or twice a year, we go get a pen test where human runs readily available, open source software on our product and gives us a like, quite literal. Pdf of issues on. It's like this is so intellectually dishonest, like we deploy all of the time. So here's the thing. Pen tests are important and everybody should do them. But that should not be the introduction to these issues that are also easy to automate and find in your system. So the way we think about how we work with pen testers is, um, run, stack hawk or zapped right in an automated fashion on your system, and then give that, give the configuration and give the most recent results to your pen tester and say, Go find the hard stuff. You shouldn't be cutting checks for $30,000 to a pen tester or something that you could easily meet in your flare up. Klein. You could write the checks for finding finding the hard stuff that's much more difficult to automate. >>I totally agree. Final question. Business model Once I get in, is it a service software and services? A monthly fee? How do you guys make money? >>Yep, it is software as a service, it is. A monthly fee were early to market. So I'm not going to pretend that we have perfectly cracked the pricing. Um, but the way that we think about this is this is a team product for software engineers and for, you know, informed constituents, right? You want a product person in the product. You want a security person in the product? Um, and we also want to incent you to scan your APS And the most modern fashion, which is scanning the smallest amount of http that lives in your app, like in a micro services architecture because it makes a lot easier, is easy to isolate the problems where they live and to fix those issues really quickly. So we bundle team and for a UPS and then we scale within, uh, companies as they add more team. So pen users. 10 APS is 3 99 a month. And as you add software engineers and more applications, we scale within your company that way. >>Awesome. So if you're successful, you pay more, but doesn't matter. You already succeeded, and that's the benefit of by As you go Great stuff. Final question. One more thing. Your vision of the future. What are the biggest challenges you see in the next 24 months? Plus beyond, um, that you're trying to attack? That's a preferred future that you see evolving. What's the vision? >>Yeah, you've touched on this a couple of times in this interview with uh being remote, and the way that we need to build software already has been modernizing, and I feel like every company has a digital transformation initiative, but it has toe happen faster. And along with that, we have to figure out how Thio protect and secure these Moderna Gail. The most important thing that we do the hearts and minds of our support engineers and make it really easy for them to use security capabilities and then continue to growth in the organization. And that's not an easy thing tied off. It's easy change, a different way of being security. But I think we have to get their, uh, in order to prepare the security, uh, in these rapidly deployed and developed applications that our customers expect. >>Awesome. Jodi Clippers, CEO and founder of Stack Hawk. Thank you for coming on. I really appreciate it. Thanks for spending the time featured Startup is part of our Cuban cloud. I'm Sean for your host with silicon angle to Cube. Thanks for watching
SUMMARY :
cloud brought to you by silicon angle. But before we jump in, tell us about Stack Hawk What you guys do your founded in 2019. And we do that through a dynamic application scanning capability. What does Can you take us through your look at all of the time, Um, and how we deliver and, And so you guys attack that problem right there so they don't have to ship the code and then come back I mean a lot of the way software, specifically software like ours and Basically, it's like you have a penetration test is okay. right? How did you get here? as a Dev Ops first Company, and it just so happens to be that we're taking security, And this is where I think it's interesting where you start to think, uh, Dev ops for security because What's your thoughts on And so, you know, What's the competitive strategy for you guys going forward? So you know, it's a SAS platform that You got the you know, the integration and you've got the software Um, but we think that if you want to get started developer first, A lot of these tools can they get in the hands of developers, and then you kind of win their trust by having Um, so it's a really nice relationship that we have, and we are looking forward to continuing Can you share some of the use cases that you guys are participating by saying here, every single deploy I can show you if there were any new security bugs released What's the consumption side of it looked like, So the way we think about this is, just ask them. And then you to write a check or engaged to have enough So the way we think about how we work with pen testers is, How do you guys make money? Um, and we also want to incent you to scan your APS What are the biggest challenges you see in the next 24 months? being remote, and the way that we need to build software already has been Thank you for coming on.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Jonah Clipper | PERSON | 0.99+ |
$30,000 | QUANTITY | 0.99+ |
Joni Klippert | PERSON | 0.99+ |
2019 | DATE | 0.99+ |
Johnny | PERSON | 0.99+ |
2018 | DATE | 0.99+ |
Jodi Clippers | PERSON | 0.99+ |
14 day | QUANTITY | 0.99+ |
John | PERSON | 0.99+ |
two pieces | QUANTITY | 0.99+ |
Victor Ops | ORGANIZATION | 0.99+ |
first | QUANTITY | 0.99+ |
eight | QUANTITY | 0.99+ |
this year | DATE | 0.99+ |
Zap | ORGANIZATION | 0.99+ |
today | DATE | 0.99+ |
about 10 minutes | QUANTITY | 0.99+ |
Sean | PERSON | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Splunk | PERSON | 0.98+ |
2010 | DATE | 0.98+ |
a million things | QUANTITY | 0.98+ |
2012 | DATE | 0.98+ |
Tomorrow | DATE | 0.98+ |
one | QUANTITY | 0.97+ |
first startup | QUANTITY | 0.97+ |
Dev Ops | ORGANIZATION | 0.97+ |
CIA | ORGANIZATION | 0.97+ |
Data Dog | ORGANIZATION | 0.96+ |
Stack Hawk | ORGANIZATION | 0.96+ |
once a year | QUANTITY | 0.95+ |
3 99 a month | QUANTITY | 0.95+ |
twice a year | QUANTITY | 0.95+ |
Cuban | OTHER | 0.94+ |
SOS | ORGANIZATION | 0.94+ |
pandemic | EVENT | 0.94+ |
both | QUANTITY | 0.93+ |
Klein | PERSON | 0.93+ |
One | QUANTITY | 0.92+ |
one morning | QUANTITY | 0.91+ |
tools | QUANTITY | 0.91+ |
Mobius | ORGANIZATION | 0.9+ |
Cube | ORGANIZATION | 0.9+ |
half | QUANTITY | 0.9+ |
Stack Hawk | PERSON | 0.9+ |
One more thing | QUANTITY | 0.9+ |
Docker | TITLE | 0.89+ |
next 24 months | DATE | 0.87+ |
1300 venture | QUANTITY | 0.87+ |
Stack Hawks | ORGANIZATION | 0.87+ |
G A | ORGANIZATION | 0.86+ |
Cox | ORGANIZATION | 0.86+ |
Q | TITLE | 0.85+ |
a million and | QUANTITY | 0.84+ |
single day | QUANTITY | 0.84+ |
Cloud | TITLE | 0.81+ |
14 day free | QUANTITY | 0.79+ |
first Company | QUANTITY | 0.78+ |
C | TITLE | 0.77+ |
Stockholm dot com | ORGANIZATION | 0.77+ |
next today | DATE | 0.77+ |
docker | ORGANIZATION | 0.76+ |
five things | QUANTITY | 0.75+ |
10 APS | QUANTITY | 0.74+ |
StackHawk | ORGANIZATION | 0.73+ |
Fortune | ORGANIZATION | 0.71+ |
Salesforce | ORGANIZATION | 0.71+ |
Microsoft | ORGANIZATION | 0.7+ |
spunk | ORGANIZATION | 0.7+ |
a whole hour | QUANTITY | 0.69+ |
couple | QUANTITY | 0.69+ |
Cove | PERSON | 0.68+ |
too many tools | QUANTITY | 0.67+ |
UPS | ORGANIZATION | 0.67+ |
single release | QUANTITY | 0.66+ |
single | QUANTITY | 0.64+ |
minute | QUANTITY | 0.63+ |
theCUBE | ORGANIZATION | 0.63+ |
18 | OTHER | 0.62+ |
Seven | QUANTITY | 0.62+ |
use cases | QUANTITY | 0.61+ |
AWS Executive Summit 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum Karthik NurAin. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a head, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going to this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they coordinate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap, uh, between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually whitening. >>So you've just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud. Uh, our, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud. Um, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion as with us, uh, that ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast, forwarded it to, uh, happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that capabilities together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and, and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that there's a need for the strategy is, like I said, COVID is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy. Hans is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the vehicles, uh, an organization or an enterprise is going to go to, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot. The more the experiment and the lower cost at which they experiment is going to help them experiment a lot and experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employee's weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that could create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing their complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult, uh, underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is good to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And there's this, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to that. You change. And, um, us leverages the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud first, we are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. >>And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Decatur wants to get to with this. We are going to simplify their operating model and organization by providing it flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough, uh, R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joint investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, they're seeing you actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in what economic forum that, that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years, they are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is going to come closer to the human lives. It's going to come from cloud pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's going to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, uh, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture. We say, let there be change as our, as a purpose. >>I genuinely believe that cloud first is going to be in the forefront of that change agenda, both for Accenture as well as for the rest of the world. Excellent. Let there be change, indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca night's stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS >>Welcome everyone to the Q virtual and our coverage of the Accenture executive summit, which is part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the green, the cloud and joining me is Kishor Dirk. He is Accenture senior managing director cloud first global services lead. Thank you so much for coming on the show. Kishor nice to meet you. So I want to start by asking you what it is that we mean when we say green cloud, we know that sustainability is a business imperative. So many organizations around the world are committing to responsible innovation, lowering carbon emissions, but what's this, what is it? What does it mean when they talk about cloud from a sustainability perspective? I think it's about responsible innovation being cloud is a cloud first approach that has profits and benefit the clients by helping reduce carbon emissions. >>Think about it this way. You have a large number of data centers. Each of these data centers are increasing by 14% every year. And this double digit growth. What you're seeing is these data centers and the consumption is nearly coolant to the kind of them should have a country like Spain. So the magnitude of the problem that is out there and how do we pursue a green approach. If you look at this, our Accenture analysis, in terms of the migration to public cloud, we've seen that we can reduce that by 59 million tons of CO2 per year with just the 5.9% reduction in total ID emissions and equates this to 22 million cars off the road. And the magnitude of reduction can go a long way in meeting climate change commitments, particularly for data sensitive. >>Wow, that's incredible. What the numbers that you're putting forward are, are absolutely mind blowing. So how does it work? Is it a simple cloud migration? So, you know, when companies begin their cloud journey and then they confront, uh, with them a lot of questions, the decision to make, uh, this particular, uh, element sustainable in the solution and benefits they drive and they have to make wise choices, and then they will be unprecedented level of innovation leading to both a greener planet, as well as, uh, a greener balance sheet, I would say, uh, so effectively it's all about ambition data, the ambition, greater the reduction in carbon emissions. So from a cloud migration perspective, we look at it as a, as a simple solution with approaches and sustainability benefits, uh, that vary based on things it's about selecting the right cloud provider, a very carbon thoughtful provider and the first step towards a sustainable cloud journey. >>And here we're looking at cloud operators, obviously they have different corporate commitments towards sustainability, and that determines how they plan, how they build, uh, their, uh, uh, the data centers, how they are consumed and assumptions that operate there and how they, or they retire their data centers. Then, uh, the next element that you want to do is how do you build it ambition, you know, for some of the companies, uh, and average on-prem, uh, drives about 65% energy reduction and the carbon emissions and reduction number was 84%, which is kind of good, I would say. But then if you could go up to 98% by configuring applications to the cloud, that is significant benefit for, uh, for the board. And obviously it's a, a greener cloud that we're talking about. And then the question is, how far can you go? And, uh, you know, the, obviously the companies have to unlock greater financial societal environmental benefits, and Accenture has this cloud based circular operations and sustainable products and services that we bring into play. So it's a, it's a very thoughtful, broader approach that w bringing in, in terms of, uh, just a simple concept of cloud migration, >>We know that in the COVID era, shifting to the cloud has really become a business imperative. How is Accenture working with its clients at a time when all of this movement has been accelerated? How do you partner and what is your approach in terms of helping them with their migration? >>Yeah, I mean, let, let me talk a little bit about the pandemic and the crisis that is there today. And if you really look at that in terms of how we partnered with a lot of our clients in terms of the cloud first approach, I'll give you a couple of examples. We worked with rolls Royce, McLaren, DHL, and others, as part of the ventilator challenge consortium, again, to, uh, coordinate production of medical ventilator surgically needed for the UK health service. Many of these farms I've taken similar initiatives in, in terms of, uh, you know, from a few manufacturers hand sanitizers and to hand sanitizers, and again, leading passionate labels, making PPE, and again, at the UN general assembly, we launched the end-to-end integration guide that helps company essentially to have a sustainable development goals. And that's how we have parking at a very large scale. >>Uh, and, and if you really look at how we work with our clients and what is Accenture's role there, uh, you know, from, in terms of our clients, you know, there are multiple steps that we look at. One is about, uh, planning, building, deploying, and managing an optimal green cloud solution. And Accenture has this concept of, uh, helping clients with a platform to kind of achieve that goal. And here we are having, we are having a platform or a mine app, which has a module called BGR advisor. And this is a capability that helps you provide optimal green cloud, uh, you know, a business case, and obviously a blueprint for each of our clients and right from the start in terms of how do we complete cloud migration recommendation to an improved solution, accurate accuracy to obviously bringing in the end to end perspective, uh, you know, with this green card advisor capability, we're helping our clients capture what we call as a carbon footprint for existing data centers and provide, uh, I would say the current cloud CO2 emission score that, you know, obviously helps them, uh, with carbon credits that can further that green agenda. >>So essentially this is about recommending a green index score, reducing carbon footprint for migration migrating for green cloud. And if we look at how Accenture itself is practicing what we preach, 95% of our applications are in the cloud. And this migration has helped us, uh, to lead to about $14.5 million in benefit. And in the third year and another 3 million analytics costs that are saved through right-sizing a service consumption. So it's a very broad umbrella and a footprint in terms of how we engage societaly with the UN or our clients. And what is it that we exactly bring to our clients in solving a specific problem? >>Accenture isn't is walking the walk, as you say yes. >>So that's that instead of it, we practice what we preach, and that is something that we take it to heart. We want to have a responsible business and we want to practice it. And we want to advise our clients around that >>You are your own use case. And so they can, they know they can take your advice. So talk a little bit about, um, the global, the cooperation that's needed. We know that conquering this pandemic is going to take a coordinated global effort and talk a little bit about the great reset initiative. First of all, what is that? Why don't we, why don't we start there and then we can delve into it a little bit more. >>Okay. So before we get to how we are cooperating, the great reset, uh, initiative is about improving the state of the world. And it's about a group of global stakeholders cooperating to simultaneously manage the direct consequences of their COVID-19 crisis. Uh, and in spirit of this cooperation that we're seeing during COVID-19, uh, which will obviously either to post pandemic, to tackle the world's pressing issues. As I say, uh, we are increasing companies to realize a combined potential of technology and sustainable impact to use enterprise solutions, to address with urgency and scale, and, um, obviously, uh, multiple challenges that are facing our world. One of the ways that you're increasing, uh, companies to reach their readiness cloud with Accenture's cloud core strategy is to build a solid foundation that is resilient and will be able to faster to the current, as well as future times. Now, when you think of cloud as the foundation, uh, that drives the digital transformation, it's about scale speed, streamlining your operations, and obviously reducing costs. >>And as these businesses seize the construct of cloud first, they must remain obviously responsible and trusted. Now think about this, right, as part of our analysis, uh, that profitability can co-exist with responsible and sustainable practices. Let's say that all the data centers, uh, migrated from on-prem to cloud based, we estimate that would reduce carbon emissions globally by 60 million tons per year. Uh, and think about it this way, right? Easier metric would be taking out 22 million cars off the road. Um, the other examples that you've seen, right, in terms of the NHS work that they're doing, uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in based integration. And, uh, the platform rolled out for 1.2 million in interest users, uh, and got 16,000 users that we were able to secure, uh, instant messages, obviously complete audio video calls and host virtual meetings across India. So, uh, this, this work that we did with NHS is something that we have are collaborating with a lot of tools and powering businesses. >>Well, you're vividly describing the business case for sustainability. What do you see as the future of cloud when thinking about it from this lens of sustainability, and also going back to what you were talking about in terms of how you are helping your, your fostering cooperation within these organizations. >>Yeah, that's a very good question. So if you look at today, right, businesses are obviously environmentally aware and they are expanding efforts to decrease power consumption, carbon emissions, and they want to run a sustainable operational efficiency across all elements of their business. And this is an increasing trend, and there is that option of energy efficient infrastructure in the global market. And this trend is the cloud first thinking. And with the right cloud migration that we've been discussing is about unlocking new opportunity, like clean energy foundations enable enabled by cloud based geographic analysis, material, waste reductions, and better data insights. And this is something that, uh, uh, we'll we'll drive, uh, with obviously faster analytics platform that is out there. Now, the sustainability is actually the future of business, which is companies that are historically different, the financial security or agility benefits to cloud. Now sustainability becomes an imperative for them. And I would on expedience Accenture's experience with cloud migrations, we have seen 30 to 40% total cost of ownership savings. And it's driving a greater workload, flexibility, better service, your obligation, and obviously more energy efficient, uh, public clouds that cost we'll see that, that drive a lot of these enterprise own data centers. So in our view, what we are seeing is that this, this, uh, sustainable cloud position helps, uh, helps companies to, uh, drive a lot of the goals in addition to their financial and other goods. >>So what should organizations who are, who are watching this interview and saying, Hey, I need to know more, what, what do you recommend to them? And what, where should they go to get more information on Greenplum? >>No, if you you're, if you are a business leader and you're thinking about which cloud provider is good, or how, how should applications be modernized to meet our day-to-day needs, which cloud driven innovations should be priorities. Uh, you know, that's why Accenture, uh, formed up the cloud first organization and essentially to provide the full stack of cloud services to help our clients become a cloud first business. Um, you know, it's all about excavation, uh, the digital transformation innovating faster, creating differentiated, uh, and sustainable value for our clients. And we're powering it up at 70,000 cloud professionals, $3 billion investment, and, uh, bringing together and services for our clients in terms of cloud solutions. And obviously the ecosystem partnership that we have that we are seeing today, uh, and the assets that help our clients realize their goals. Um, and again, to do reach out to us, uh, we can help them determine obviously, an optimal, sustainable cloud for solution that meets the business needs and being unprecedented levels of innovation. Our experience will be our advantage. And now more than ever, Rebecca, >>Just closing us out here. Do you have any advice for these companies who are navigating a great deal of uncertainty? We, what, what do you think the next 12 to 24 months? What do you think that should be on the minds of CEOs as they go through? >>So, as CEO's are thinking about rapidly leveraging cloud, migrating to cloud, uh, one of the elements that we want them to be thoughtful about is can they do that, uh, with unprecedent level of innovation, but also build a greener planet and a greener balance sheet, if we can achieve this balance and kind of, uh, have a, have a world which is greener, I think the world will win. And we all along with Accenture clients will win. That's what I would say, uh, >>Optimistic outlook. And I will take it. Thank you so much. Kishor for coming on the show >>That was >>Accenture's Kishor Dirk, I'm Rebecca Knight stay tuned for more of the cube virtuals coverage of the Accenture executive summit >>Around the globe. >>It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific know-how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry, Arjun, baby. He is the senior managing director and chairman of Accenture's diamond leadership council. Welcome Arjun Karl hick. He is the chief digital and information officer at Takeda. >>What is your bigger, thank you, Rebecca >>And Brian bowhead, global director, and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming on. Thank you. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? What, what, why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think, uh, I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, uh, broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the large acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage this strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation, um, at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as the launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, associate we're employed to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. That'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it legal, hold up, sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards enterprise data platforms and digital products. And then ultimately, uh, uh, P you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, uh, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second, uh, component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that, you know, how do ideas go from getting tested and months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit. Let's, let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that it is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, th thank you for that. And, um, I've got to give call a lot of credit, because as we started to think about this journey, it was clear, it was a bold ambition. It was, uh, something that, you know, we had all to do differently. And so the, the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. >>They're one of the best at supply chain. So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership, we always think about this as a collective group, so that we can keep that front and center. >>And what I think ultimately has enabled us to do is it allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way. >>Brian, what about you? What have you observed and what are you thinking about in terms of how this is helping teams collaborate differently? >>Yeah, absolutely. And RJ made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of skill and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda, and frankly, Takeda was, was really, I think, pretty visionary and on their way here, right. And taking this kind of cross-functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure, although altogether, and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts, all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool was, and these capabilities and the best way to do that, isn't across kind of a cross collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster in those areas. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are, are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this call it, this, this digital and data kind of capability building, uh, takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Cato where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these very much sort of remote, uh, sort of days, we, we use what we call global it days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that, uh, can be considered. And then thirdly, um, of course, every organization to work on, how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's, uh, ability to become more agile and more innovative and at a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the technology is going to be the silver bullet where we're, in fact it is the culture. It is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and the kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and, and so that's been, that's been key. And so we think about innovation at Amazon and AWS, and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, right? >>So kind of obsessive about builders. Um, and, and we meet what we mean by that is we at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake in whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of a innovation pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with Takeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well. And Accenture's, and so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon or two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with the cadence around innovation, that's been really critical. Carl, where are you already seeing signs of success? >>Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a Maven. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high speed pilots that we're working through right now, specifically in this, in this area. And we're seeing >>Really great results already. Um, and so that's, that's one specific area of focus are Jen, I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey? Yes. Sorry. Arjun. >>Yeah, no, I was breaking up a bit. No, I think they, um, the key is what what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, in all the components that you need, uh, ultimately that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and the life sciences clients, right. We're trying to take a 14 year process of research and development that takes billions of dollars and compress that right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that Takeda has constructed with this Fuji program really has all the ingredients, um, that are required for that success. >>Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. >>Thank you. Yeah, it's been fun. Thanks Rebecca. >>And thank you for tuning into the cube. Virtual is coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of Accenture executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, and we also have Matthew lb. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for joining us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with >>You. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yeah, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westman ins police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach the offices on the front line, through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious, um, process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing, and I'm old clunky system that needed a technological, uh, reimagination. So what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and some of my operational colleagues, we recognize the benefits, um, that data analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at the time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space? That's appropriate, >>Helen. I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that Clyde would provide in this space because, you know, we're like moving to a cloud environment. We would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around scalability, interoperability, you know, just us things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with a wet with the West Midlands police, sorry. And helping them implement this cloud-first >>Yeah, so I guess, um, by January the West Midlands police started, um, favorite five years ago now. So, um, we set up a partnership with the fools. I wanted to operate in a way that was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with last on, um, over the last five years, um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and things that, that enabled us today. Um, I'm from an Accenture perspective that allowed us to bring in a number of the different teams that we have say, cloud teams, security teams, um, and drafted from an insurance perspective, as well as the more traditional services that people would associate with the country. >>I mean, so much of this is about embracing comprehensive change to experiment and innovate and try different things. Matthew, how, how do you help, uh, an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things to that enable those being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work three, um, the issues that the fullest is seeing and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should too, >>Right. It's not always a one size fits all. >>Obviously, you know, today what we believe is critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is gonna update before you even get that. >>So Helen, how, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of, of context, when we, um, started working with essentially an AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analyst to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, and really it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever whizzbang things to, um, every officer in the force, being able to access that level of data at their fingertips. Literally. So what they were touched we've done before is if they needed to check and address or check details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to a centralized function and speak to an operator, relay the questions, either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings from that point of view are immense. And I think just parallel to that is the quality of our, because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes, as opposed to, you know, half an hour, an hour or a drive back to a station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend out with the public doing what they, you know, we all should be doing, >>Seen that kind of return on investment, because what you were just describing with all the steps that we needed to be taken in prior to this, to verify an address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and that certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result or more time out on the front frontline also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>Thank you. I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change? >>What's unique about the Western new misplaces, the buy-in from the top down, the chief and his exact team and Helen as the leader from an IOT perspective, um, the entire force is bought in. So what is a significant change program? Uh, I'm not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort. That's been put into both the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that is making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try us to get us. Don't try to get us to do anything new here. It works. How do you get the buy-in that you need to do this kind of digital transformation? >>I think it, it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five-year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front Tai, uh, frontline offices. So with DDI in particular, I think the stat change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job that not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? >>And it was like, yeah, okay. It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to all policing by itself, really, without much selling >>You, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>We've um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of DDR. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this has made productivity, um, productivity savings equivalent to 154 full-time officers. Uh, what's next, >>I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy. But so, because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see is we need to exploit and build on the investments that we've made in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better at this. And the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. Um, you know, we're always being expected to, again, look after the public purse and do more for less. >>And I think this is certainly an and our cloud journey and, and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. Exciting times. Indeed. Thank you so much. Lily, Helen and Matthew for joining us. I really appreciate it. Thank you. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Centure gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So a number of years back, we, we looked at kind of our infrastructure in our landscape trying to figure out where we >>Wanted to go next. And we were very analog based and stuck in the old it groove of, you know, Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could become very different business to the one that we were back then obviously cloud is an accelerant to that. And we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a dried organizations that can take you on the journey and, uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, not all the way there, but to where we're on the way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity. So for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs >>Before I hit the Douglas. I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit, really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud? Yeah, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project on very nice transformational project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different and would have been very difficult to do the backing. We're able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end and we've delivered a brand new digital capability across the entire business. Um, in many, you know, wouldn't have been impossible if we could, I guess, stayed in the old world. The fact that we were moved into the new Naval by the new allowed us to work in this unprecedented year. >>Just quilt. What's your personal view on this? Because I've been saying on the Cuban reporting necessity is the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware and, uh, the last >>To be told and, and, and always on the critical path to be done, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going. Right. So you see a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and, and truly allowed us to, we had to, you know, VJ things, move things. And, you know, we were able to do that in this environment with AWS to support and the fact that they can kind of turn things off and on as quickly as we needed. >>Yeah. Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early, that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>Right. So, yeah, we started off with, as we do in most cases with a much more bigger group, and we worked with lions functional experts and, uh, the lost knowledge that allowed the infrastructure had. Um, we then applied our journey to cloud strategy, which basically revolves around the seminars and, and, uh, you know, the deep three steps from our perspective, uh, assessing the current and bottom and setting up the new cloud environment. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we learned along this journey was that, you know, you can have the best plans, but bottom line that we were dealing with, we often than not have to make changes, uh, what a lot of agility and also work with a lot of collaboration with the, uh, lion team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, we want to hear it's all of us working together to make this happen. >>What were some of the learnings real quick journey there? >>So I think perspective, the key learnings were that, you know, uh, you know, work, when you look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud. A lot of the documentation, et cetera, was not, uh, available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making sure all the had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment with line. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've got to have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get electric with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point in just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that's, uh, you're able to understand the benefits and the value that say, you're going to drive back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might different from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy of the known quantity. It's relatively modern architectures and infrastructures, and you can upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't been invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they will say yes until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, um, which actually results in a much cleaner environment, post post migration, >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value Stuart and Siddique. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunity to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus start? >>Yeah. And at the start it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in clouds when we, uh, when we started, um, Doug mentioned earlier on a really significant transformation project, um, that we've undertaken and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balance bit is, um, legacy infrastructure that is just going to retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard yards in the previous years when you started that business challenges thrown out as, >>So do you any common reaction still the cloud percentage penetration? >>Sorry, I didn't, I didn't guys don't, but I, I was going to say it was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off, uh, after getting onto the cloud and, or the last year is the 20% that we have been migrating. And Stuart said like a non-athlete that is also, that's going to be the diet. And I think our next big step is going to be obviously, you know, the icing on the cake, which is to decommission all these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a >>Douglas and Stewart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can, I can start, start off. I think back when the decision was made and it was, Oh, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, um, some very robust and, um, just future proof and, um, proven technology. And AWS gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and an AWS gives you that, right. And particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can take you on the journey. Yeah. And just to build on it. So obviously, you know, lion's like an NWS, but, you know, we knew it was a very good choice given that, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, out of AWS. And obviously our, our CEO globally is just spending, you know, announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well. AWS, we've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successful. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID is impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>Uh, I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday into Tuesday, because we were cloud-based and, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And we had all of our people working remotely, um, within, uh, you know, effectively one business day. Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get there the right hardware to be able to deliver to their user base. >>So, um, you know, one example where you're able to scale and, uh, um, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas, you know, in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, tell you that you need to bump it up. And conversely you scale it down at the same rate. So for us, with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward. >>You know, Douglas, one of the things I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important, I think, >>To echo and kind of building on what Stewart said. I think that the reason that we've had success and I guess the momentum is we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, a line to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth in whatever they make, do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion in a century >>Christmas holidays, I'll start Christmas holidays. I spent a good year and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment is more future proof. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that AWS continue to bring to the market based, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and showed value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then did you capability they have and getting the most out of that investment. And then I think it's also moving to, uh, and adopting more new ways of working as far as, you know, the speed of the business, um, is getting up to speed in the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right? So I think it's really leveraging the most out of the platform and then, you know, being efficient in launching things. So putting them with >>Siddique, any word from you on your priorities by you see this year in folding, >>There's got to say like e-learning squares, right, for me around, you know, just journey. This is a journey to the cloud, right? >>And, uh, you know, as well dug into sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to it, to your, uh, product lenders, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it. And, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all stack drive. And as I think Stewart said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS it's basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a and sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in, it's all coming together with faster, congratulations for your success, and, uh, really appreciate Douglas with Steve for coming on as well from essential. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host, thanks for watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show, Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much, Liz, maybe here. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem. Johann, what was the problem you were trying to solve at shell? We go back a couple of years, we started summer 2017, where we had a meeting with the guys from exploration in shell, and the main problem they had, of course, they got lots of lots of data, but are unable to find the right data. They need to work from all over the place and told him >>To, and we'll probably try to solve is how that person working exploration could find their proper date, not just a day, but also the date you really needed that we did probably talked about is summer 2017. And we said, okay, the only way ABC is moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a co fricking that building, that Stu environment, that the, the universe, so that single data level to put all your exploration and Wells data into that single environment that was intent. And every cent, um, already in March of that same year, we said, well, from Michele point of view, we will be far better off if we could make this an industry solution and not just a shelf solution, because Shelby, Shelby, if you can make an industry solution, but people are developing applications for it. >>It also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of it. We have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So we monitor, we reach out to about eight or nine other last, uh, or I guess operators like the economics, like the tutorials, like the shepherds of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together and lots of other companies, we also need to look at, okay, how, how we organize that. >>Or if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and say, okay, let's, let's form the old forum as we call it at the time. So it's September, 2080, where I did a Galleria in Houston, but the kickoff meeting for the OT four with about 10 members at the time. So that's just over two years ago, we started an exercise for me called ODU. They kicked it off. Uh, and so that's really them will be coming from and how we've got there. Also >>The origin story. Um, what, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSU? >>Well, a couple of things we've tried to achieve with you, um, first is really separating data from applications for what is, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked or tied together. And if, if you have them and a new company coming along and say, I have this new application and he's access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the sub-service space. They got all the data in what we call silos in small little islands out there. So what we're trying to do is first break the link to great, great. >>They put the data single day, the bathroom, and the third part, put a standard layer on top of that, it's an API layer on top to equate a platform. So we could create an ecosystem out of companies to start a valving Schoff application on top of dev data platform across you might have a data platform, but you're only successful if have a rich ecosystem of people start developing applications on top of that. And then you can export the data like small companies, last company, university, you name it, we're getting after create an ecosystem out here. So the three things were first break the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company, but it would only be met. It would be managed the data structures by the ODI forum. Secondly, then put a, the data, a single data platform certainly then has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications, because now you had access to the data. I've got the data no longer linked to somebody whose application was all freely available, but an API layer that was, that was all September, 2018, more or less. >>And hear a little bit. Can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johann said started with a challenge that was really brought out at shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy value chain and deliver value from these use cases to the energy industry and beyond. Thank you, Lee, uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with speed. >>Well, of course, access a cloud first approach only works together. It's been an Amazon environment, AWS environment. So we're really looking at, uh, at, at Accenture and others altogether helping shell in this space. Now the combination of the two is what we're really looking at, uh, where access of course can be recent knowledge student to that environment operates support knowledge, do an environment. And of course, Amazon will be doing that to today's environment that underpinning their services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and bug because we are anus. Then when the release feed comes to the market in Q1, next year of ODU have already started going to Audi production inside shell. But as the first release, which is ready for prime time production across an enterprise will be released just before Christmas, last year when he's still in may of this year. But really three is the first release we want to use for full scale production deployment inside shell, and also the operators around the world. And there is one Amazon, sorry, at that one. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, first we make it's a greatest solution because you start making a much more efficient use of your resources, which is already an important one. The second thing we're doing is also, we started ODU in framers, in the oil and gas space in the expert development space. We've grown, uh, OTU in our strategy of growth. I was, you know, also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and an open energy data platform, not just what I want to get into sleep. That's what new industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources to get me to a single data platform you can to use AI and other technologies on top of that, to exploit the data, to meet again into a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to data. How secure is the data on OSD? You, um, actually, can I talk, can I do a follow up on this sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical data center. >>Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher, um, server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases for 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's incorrect. Those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. And security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military, local banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build and operate each of our regions. So that customers benefit from the only commercial cloud that's hat hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data? >>Uh, today it's Honda's subserves or Wells data, we go to add to that production around the middle of next year. That means that the whole upstate business. So we've got goes from exploration all the way to production. You've made it together into a single data platform. So production will be added around Q3 of next year. Then a principal. We have a difficult, the elder data that single environment, and we want to extend them to other data sources or energy sources like solar farms, wind farms, uh, hydrogen, hydro, et cetera. So we're going to add a whore, a whole list of audit day energy source to them and be all the data together into a single data club. So we move from a falling guest data platform to an aniseed data platform. That's really what our objective is because the whole industry, if you look it over, look at our companies are all moving in. That same two acts of quantity of course, are very strong in oil and gas, but also increased the, got into the other energy sources like, like solar, like wind, like th like highly attended, et cetera. So we would be moving exactly. But that same method that, that, that the whole OSU can't really support at home. And as a spectrum of energy sources, >>Of course, and Liz and Johan. I want you to close us out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. You we'll start with you, Liz. What do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges, Johann first, nobody can look at any more nowadays, especially 10 years own objective is really in the next five years, you will become the key backbone for energy companies for storing your data. You are efficient intelligence and optimize the whole supply energy supply chain in this world down here, you'll uncovers Liz Dennett. Thank you so much for coming on the cube virtual I'm Rebecca Knight stay tuned for more of our coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Kubila. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show Kishore. Thank you very much. Nice to meet again. And, uh, Tristan moral horse set. He is the managing director, Accenture cloud first North America growth. Welcome back to you to trust and great to be back in grapes here again, Rebecca. Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my nav and green cloud advisor capability. Kishor I want to start with you. So my nav is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the lineup platform, what it is that cloud platform to help our clients navigate the complexity of cloud and cloud decisions to make it faster. And obviously, you know, we have in the cloud, uh, you know, with >>The increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation or the acceleration to cloud much faster. This platform that you're talking about has enabled and 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet the strategy business needs, and the clients are loving it. >>I want to go to you now trust and tell us a little bit about how mine nav works and how it helps companies make good cloud choice. >>Yeah, so Rebecca, we we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for it. It really looks at a variety of variables, including infrastructure operating model and fundamentally what client's business outcomes, um, uh, our clients are, are looking for and, and identifies the optimal solution for what they need. And we assign this to accelerate and we mentioned the pandemic. One of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of a collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we aligned with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a way to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the VA cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Keisha, I want to talk with you now about my navs multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my lab, we continue to enhance, uh, capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the being taught advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what the internet brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others, lot of our clients are accelerating to a green cloud strategy to unlock beta financial, societal and environmental benefit, uh, through obviously cloud-based circular, operational, sustainable products and services. That is something that we are enhancing my now, and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener decisions. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run on renewable energy, some incredibly creative constructs on the how to do that. And sustainability is there for a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the comm providers with a sustainability agenda of our clients. And so what we look into the way the mine EF works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers. Um, and our green plot advisers sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green cloud. Very, very, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States? Where, what is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe, and our growth markets adopt this. And we have seen case studies and all three months. >>Keisha, I want to bring you back into the conversation. Talk a little bit about how MindUP ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet has talked about post COVID leadership requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see your jewelry suite, uh, you know, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering greater value for our clients when they need it the most. And with the digital transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud. >>So Tristan, talk a little bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results that they're having? >>Yes. Thank you, Rebecca. I would say two key things right around my neck. The first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green, green clot impact sustainability impacts with minus. We can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings for $27 million over five years. This enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank, the clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in iterative approach. >>I mean, it sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristan was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting from employers? >>Sorry. Yes. We clearly, there are always obstacles to a cloud journey. If there were an obstacles, all our clients would be, uh, already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. >>Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit >>Sort of echo, we are continuously evolving with our client needs and reinventing, reinventing for the future. For mine, as I've been taught advisor, our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet, uh, stringent data norms that Kristen was talking about. And the sovereign cloud advisor health organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sovereignty norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what mine app can do with mine. Have you created the ability to take the guesswork out of cloud navigate the complexity? We are roaring risks costs, and we are, you know, achieving client's static business objectives while building a sustainable alerts with being cloud >>Any platform that can take some of the guesswork out of the future. I'm I'm onboard with. Thank you so much, Tristin and Kishore. This has been a great conversation. >>Thank you. >>Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hey, welcome back to the cubes coverage of 80 us reinvent 2020 virtual centric executive summit. The two great guests here to break down the analysis of the relationship with cloud and essential Brian bowhead director ahead of a century 80. It was business group at Amazon web services. And Andy T a B G the M is essentially Amazon business group lead managing director at Accenture. Uh, I'm sure you're super busy and dealing with all the action, Brian. Great to see you. Thanks for coming on. So thank you. You guys essentially has been in the spotlight this week and all through the conference around this whole digital transformation, essentially as business group is celebrating its fifth anniversary. What's new, obviously the emphasis of next gen post COVID generation, highly digital transformation, a lot happening. You got your five-year anniversary, what's new. >>Yeah, it, you know, so if you look back, it's exciting. Um, you know, so it was five years ago. Uh, it was actually October where we, where we launched the Accenture AWS business group. And if we think back five years, I think we're still at the point where a lot of customers were making that transition from, you know, should I move to cloud to how do I move to cloud? Right? And so that was one of the reasons why we launched the business group. And since, since then, certainly we've seen that transition, right? Our conversations today are very much around how do I move to cloud, help me move, help me figure out the business case and then pull together all the different pieces so I can move more quickly, uh, you know, with less risk and really achieve my business outcomes. And I would say, you know, one of the things too, that's, that's really changed over the five years. >>And what we're seeing now is when we started, right, we were focused on migration data and IOT as the big three pillars that we launched with. And those are still incredibly important to us, but just the breadth of capability and frankly, the, the, the breadth of need that we're seeing from customers. And obviously as AWS has matured over the years and launched our new capabilities, we're Eva with Accenture and in the business group, we've broadened our capabilities and deepened our capabilities over the, over the last five years as well. For instance, this year with, with COVID, especially, it's really forced our customers to think differently about their own customers or their citizens, and how do they service those citizens? So we've seen a huge acceleration around customer engagement, right? And we powered that with Accenture customer engagement platform powered by ADA, Amazon connect. And so that's been a really big trend this year. And then, you know, that broadens our capability from just a technical discussion to one where we're now really reaching out and, and, um, and helping transform and modernize that customer and citizen experience as well, which has been exciting to see. >>Yeah, Andy, I want to get your thoughts here. We've been reporting and covering essentially for years. It's not like it's new to you guys. I mean, five years is a great anniversary. You know, check is good relationship, but you guys have been doing the work you've been on the trend line. And then this hits and Andy said on his keynote and I thought he said it beautifully. And he even said it to me in my one-on-one interview with them was it's on full display right now, the whole digital transformation, everything about it is on full display and you're either were prepared for it or you kind of word, and you can see who's there. You guys have been prepared. This is not new. So give us the update from your perspective, how you're taking advantage of this, of this massive shift, highly accelerated digital transformation. >>Well, I think, I think you can be prepared, but you've also got to be prepared to always sort of, I think what we're seeing in, in, um, in, in, in, in recent times and particularly 20 w what is it I think today there are, um, full sense of the enterprise workloads, the cloud, um, you know, that leaves 96 percentile now for him. Um, and I, over the next four to >>Five years, um, we're going to see that sort of, uh, acceleration to the, to the cloud pick up, um, this year is, as Andy touched on, I think, uh, uh, on Tuesday in his, I think the pandemic is a forcing function, uh, for companies to, to really pause and think about everything from, from, you know, how they, um, manage that technology to infrastructure, to just to carotenoids where the data sets to what insights and intelligence that getting from that data. And then eventually even to, to the talent, the talent they have in the organization and how they can be competitive, um, their culture, their culture of innovation, of invention and reinvention. And so I think, I think, you know, when you, when you think of companies out there faced with these challenges, it, it forces us, it forces AWS, it forces AEG to come together and think through how can we help create value for them? How can we help help them move from sort of just causing and rethinking to having real plans in an action and that taking them, uh, into, into implementation. And so that's, that's what we're working on. Um, I think over the next five years, we're looking to just continue to come together and help these, these companies get to the cloud and get the value from the cloud because it's beyond just getting to the cloud attached to them and living in the cloud and, and getting the value from it. >>It's interesting. Andy was saying, don't just put your toe in the water. You got to go beyond the toe in the water kind of approach. Um, I want to get to that large scale cause that's the big pickup this week that I kind of walked away with was it's large scale. Acceleration's not just toe in the water experimentation. Can you guys share, what's causing this large scale end to end enterprise transformation? And what are some of the success criteria have you seen for the folks who have done that? >>Yeah. And I'll, I'll, I'll start. And at the end you can buy a lawn. So, you know, it's interesting if I look back a year ago at re-invent and when I did the cube interview, then we were talking about how the ABG, we were starting to see this shift of customers. You know, we've been working with customers for years on a single of what I'll call a single-threaded programs, right. We can do a migration, we could do SAP, we can do a data program. And then even last year, we were really starting to see customers ask. The question is like, what kind of synergies and what kind of economies of scale do I get when I start bringing these different threads together, and also realizing that it's, you know, to innovate for the business and build new applications, new capabilities. Well, that then is going to inform what data you need to, to hydrate those applications, right? Which then informs your data strategy while a lot of that data is then also embedded in your underlying applications that sit on premises. So you should be thinking through how do you get those applications into the cloud? So you need to draw that line through all of those layers. And that was already starting last year. And so last year we launched the joint transformation program with AEG. And then, so we were ready when this year happened and then it was just an acceleration. So things have been happening faster than we anticipated, >>But we knew this was going to be happening. And luckily we've been in a really good position to help some of our customers really think through all those different layers of kind of pyramid as we've been calling it along with the talent and change pieces, which are also so important as you make this transformation to cloud >>Andy, what's the success factors. Andy Jassy came on stage during the partner day, a surprise fireside chat with Doug Hume and talking about this is really an opportunity for partners to, to change the business landscape with enablement from Amazon. You guys are in a pole position to do that in the marketplace. What's the success factors that you see, >>Um, really from three, three fronts, I'd say, um, w one is the people. Um, and, and I, I, again, I think Andy touched on sort of eight, uh, success factors, uh, early in the week. And for me, it's these three areas that it sort of boils down to these three areas. Um, one is the, the, the, the people, uh, from the leaders that it's really important to set those big, bold visions point the way. And then, and then, you know, set top down goals. How are we going to measure Z almost do get what you measure, um, to be, you know, beyond the leaders, to, to the right people in the right position across the company. We we're finding a key success factor for these end to end transformations is not just the leaders, but you haven't poached across the company, working in a, in a collaborative, shared, shared success model, um, and people who are not afraid to, to invent and fail. >>And so that takes me to perhaps the second point, which is the culture, um, it's important, uh, with finding for the right conditions to be set in the company that enabled, uh, people to move at pace, move at speed, be able to fail fast, um, keep things very, very simple and just keep iterating and that sort of culture of iteration and improvement versus seeking perfection is, is super important for, for success. And then the third part of maybe touch on is, is partners. Um, I think, you know, as we move forward over the next five years, we're going to see an increasing number of players in the ecosystem in the enterprise and state. Um, you're going to see more and more SAS providers. And so it's important for companies and our joint clients out there to pick partners like, um, like AWS or, or Accenture or others, but to pick partners who have all worked together and you have built solutions together, and that allows them to get speed to value quicker. It allows them to bring in pre-assembled solutions, um, and really just drive that transformation in a quicker, it sorts of manner. >>Yeah, that's a great point worth calling out, having that partnership model that's additive and has synergy in the cloud, because one of the things that came out of this this week, this year is reinvented, is there's new things going on in the public cloud, even though hybrid is an operating model, outpost and super relevant. There, there are benefits for being in the cloud and you've got partners API, for instance, and have microservices working together. This is all new, but I got, I got to ask that on that thread, Andy, where did you see your customers going? Because I think, you know, as you work backwards from the customers, you guys do, what's their needs, how do you see them? W you know, where's the puck going? Where can they skate where the puck's going, because you can almost look forward and say, okay, I've got to build modern apps. I got to do the digital transformation. Everything is a service. I get that, but what are they, what solutions are you building for them right now to get there? >>Yeah. And, and of course, with, with, you know, industries blurring and multiple companies, it's always hard to boil down to the exact situations, but you could probably look at it from a sort of a thematic lens. And what we're seeing is as the cloud transformation journey picks up, um, from us perspective, we've seen a material shift in the solutions and problems that we're trying to address with clients that they are asking for us, uh, to, to help, uh, address is no longer just the back office, where you're sort of looking at cost and efficiency and, um, uh, driving gains from that perspective. It's beyond that, it's now materially the top line. It's, how'd you get the driving to the, you know, speed to insights, how'd you get them decomposing, uh, their application set in order to derive those insights. Um, how'd you get them, um, to, to, um, uh, sort of adopt leading edge industry solutions that give them that jump start, uh, and that accelerant to winning the customers, winning the eyeballs. >>Um, and then, and then how'd, you help drive the customer experience. We're seeing a lot of push from clients, um, or ask for help on how do I optimize my customer experience in order to retain my eyeballs. And then how do I make sure I've got a soft self-learning ecosystem of play, um, where, uh, you know, it's not just a practical experience that I can sort of keep learning and iterating, um, how I treat my, my customers, um, and a lot of that, um, that still self-learning, that comes from, you know, putting in intelligence into your, into your systems, getting an AI and ML in there. And so, as a result of that work, we're seeing a lot of push and a lot of what we're doing, uh, is pouring investment into those areas. And then finally, maybe beyond the bottom line, and the top line is how do you harden that and protect that with, um, security and resilience? So I'll probably say those are the three areas. John, >>You know, the business model side, obviously the enablement is what Amazon has. Um, we see things like SAS factory coming on board and the partner network, obviously a century is a big, huge partner of you guys. Um, the business models there, you've got I, as, as doing great with chips, you have this data modeling this data opportunity to enable these modern apps. We heard about the partner strategy for me and D um, talking to me now about how can partners within even Accenture, w w what's the business model, um, side on your side that you're enabling this. Can you just share your thoughts on that? >>Yeah, yeah. And so it's, it's interesting. I think I'm going to build it and then build a little bit on some of the things that Andy really talked about there, right? And that we, if you think of that from the partnership, we are absolutely helping our customers with kind of that it modernization piece. And we're investing a lot and there's hard work that needs to get done there. And we're investing a lot as a partnership around the tools, the assets and the methodology. So in AWS and Accenture show up together as AEG, we are executing office single blueprint with a single set of assets, so we can move fast. So we're going to continue to do that with all the hybrid announcements from this past week, those get baked into that, that migration modernization theme, but the other really important piece here as we go up the stack, Andy mentioned it, right? >>The data piece, like so much of what we're talking about here is around data and insights. Right? I did a cube interview last week with, uh, Carl hick. Um, who's the CIO from Takeda. And if you hear Christophe Weber from Takeda talk, he talks about Takeda being a data company, data and insights company. So how do we, as a partnership, again, build the capabilities and the platforms like with Accenture's applied insights platform so that we can bootstrap and really accelerate our client's journey. And then finally, on the innovation on the business front, and Andy was touching on some of these, we are investing in industry solutions and accelerators, right? Because we know that at the end of the day, a lot of these are very similar. We're talking about ingesting data, using machine learning to provide insights and then taking action. So for instance, the cognitive insurance platform that we're working together on with Accenture, if they give out property and casualty claims and think about how do we enable touchless claims using machine learning and computer vision that can assess based on an image damage, and then be able to triage that and process it accordingly, right? >>Using all the latest machine learning capabilities from AWS with that deep, um, AI machine learning data science capability from Accenture, who knows all those algorithms that need to get built and build that library by doing that, we can really help these insurance companies accelerate their transformation around how they think about claims and how they can speed those claims on behalf of their policy holder. So that's an example of a, kind of like a bottom to top, uh, view of what we're doing in the partnership to address these new needs. >>That's awesome. Andy, I want to get back to your point about culture. You mentioned it twice now. Um, talent is a big part of the game here. Andy Jassy referenced Lambda. The next generation developers were using Lambda. He talked about CIO stories around, they didn't move fast enough. They lost three years. A new person came in and made it go faster. This is a new, this is a time for a certain kind of, um, uh, professional and individual, um, to, to be part of, um, this next generation. What's the talent strategy you guys have to attract and attain the best and retain the people. How do you do it? >>Um, you know, it's, it's, um, it's an interesting one. It's, it's, it's oftentimes a, it's, it's a significant point and often overlooked. Um, you know, people, people really matter and getting the right people, um, in not just in AWS or it, but then in our customers is super important. We often find that much of our discussions with, with our clients is centered around that. And it's really a key ingredient. As you touched on, you need people who are willing to embrace change, but also people who are willing to create new, um, to invent new, to reinvent, um, and to, to keep it very simple. Um, w we're we're we're seeing increasingly that you need people that have a sort of deep learning and a deep, uh, or deep desire to keep learning and to be very curious as, as they go along. Most of all, though, I find that, um, having people who are not willing or not afraid to fail is critical, absolutely critical. Um, and I think that that's, that's, uh, a necessary ingredient that we're seeing, um, our clients needing more off, um, because if you can't start and, and, and you can't iterate, um, you know, for fear of failure, you're in trouble. And, and I think Andy touched on that you, you know, where that CIO, that you referred to last three years, um, and so you really do need people who are willing to start not afraid to start, uh, and, uh, and not afraid to lead >>Was a gut check there. I just say, you guys have a great team over there. Everyone at the center I've interviewed strong, talented, and not afraid to lean in and, and into the trends. Um, I got to ask on that front cloud first was something that was a big strategic focus for Accenture. How does that fit into your business group? That's an Amazon focused, obviously they're cloud, and now hybrid everywhere, as I say, um, how does that all work it out? >>We're super excited about our cloud first initiative, and I think it fits it, um, really, uh, perfectly it's it's, it's what we needed. It's, it's, it's a, it's another accelerant. Um, if you think of count first, what we're doing is we're, we're putting together, um, uh, you know, capability set that will help enable him to and transformations as Brian touched on, you know, help companies move from just, you know, migrating to, to, to modernizing, to driving insights, to bringing in change, um, and, and, and helping on that, on that talent side. So that's sort of component number one is how does Accenture bring the best, uh, end to end transformation capabilities to our clients? Number two is perhaps, you know, how do we, um, uh, bring together pre-assembled as Brian touched on pre-assembled industry offerings to help as an accelerant, uh, for our, for our customers three years, as we touched on earlier is, is that sort of partnership with the ecosystem. >>We're going to see an increasing number of SAS providers in an estate, in the enterprise of snakes out there. And so, you know, panto wild cloud first, and our ABG strategy is to increase our touch points in our integrations and our solutions and our offerings with the ecosystem partners out there, the ISP partners out, then the SAS providers out there. And then number four is really about, you know, how do we, um, extend the definition of the cloud? I think oftentimes people thought of the cloud just as sort of on-prem and prem. Um, but, but as Andy touched on earlier this week, you know, you've, you've got this concept of hybrid cloud and that in itself, um, uh, is, is, is, you know, being redefined as well. You know, when you've got the intelligent edge and you've got various forms of the edge. Um, so that's the fourth part of, of, uh, of occupied for strategy. And for us was super excited because all of that is highly relevant for ABG, as we look to build those capabilities as industry solutions and others, and as when to enable our customers, but also how we, you know, as we, as we look to extend how we go to market, I'll join tele PS, uh, in, uh, in our respective skews and products. >>Well, what's clear now is that people now realize that if you contain that complexity, the upside is massive. And that's great opportunity for you guys. We got to get to the final question for you guys to weigh in on, as we wrap up next five years, Brian, Andy weigh in, how do you see that playing out? What do you see this exciting, um, for the partnership and the cloud first cloud, everywhere cloud opportunities share some perspective. >>Yeah, I, I think, you know, just kinda building on that cloud first, right? What cloud first, and we were super excited when cloud first was announced and you know, what it signals to the market and what we're seeing in our customers, which has cloud really permeates everything that we're doing now. Um, and so all aspects of the business will get infused with cloud in some ways, you know, it, it touches on, on all pieces. And I think what we're going to see is just a continued acceleration and getting much more efficient about pulling together the disparate, what had been disparate pieces of these transformations, and then using automation using machine learning to go faster. Right? And so, as we started thinking about the stack, right, well, we're going to get, I know we are, as a partnership is we're already investing there and getting better and more efficient every day as the migration pieces and the moving the assets to the cloud are just going to continue to get more automated, more efficient. And those will become the economic engines that allow us to fund the differentiated, innovative activities up the stack. So I'm excited to see us kind of invest to make those, those, um, those bets accelerated for customers so that we can free up capital and resources to invest where it's going to drive the most outcome for their end customers. And I think that's going to be a big focus and that's going to have the industry, um, you know, focus. It's going to be making sure that we can >>Consume the latest and greatest of AWS as capabilities and, you know, in the areas of machine learning and analytics, but then Andy's also touched on it bringing in ecosystem partners, right? I mean, one of the most exciting wins we had this year, and this year of COVID is looking at the universe, looking at Massachusetts, the COVID track and trace solution that we put in place is a partnership between Accenture, AWS, and Salesforce, right? So again, bringing together three really leading partners who can deliver value for our customers. I think we're going to see a lot more of that as customers look to partnerships like this, to help them figure out how to bring together the best of the ecosystem to drive solutions. So I think we're going to see more of that as well. >>All right, Andy final word, your take >>Thinks of innovation is, is picking up, um, dismiss things are just going faster and faster. I'm just super excited and looking forward to the next five years as, as you know, the technology invention, um, comes out and continues to sort of set new standards from AWS. Um, and as we, as Accenture wringing, our industry capabilities, we marry the two. We, we go and help our customers super exciting time. >>Well, congratulations on the partnership. I want to say thank you to you guys, because I've reported a few times some stories around real successes around this COVID pandemic that you guys worked together on with Amazon that really changed people's lives. Uh, so congratulations on that too as well. I want to call that out. Thanks for coming >>Up. Thank you. Thanks for coming on. >>Okay. This is the cubes coverage, essentially. AWS partnership, part of a century executive summit at Atrius reinvent 2020 I'm John for your host. Thanks. >>You're watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hello, and welcome back to the cubes coverage of AWS reinvent 2020. This is special programming for the century executive summit, where all the thought leaders going to extract the signal from the nose to share with you their perspective of this year's reinvent conference, as it respects the customers' digital transformation. Brian Bohan is the director and head of a center. ADA was business group at Amazon web services. Brian, great to see you. And Chris Wegman is the, uh, center, uh, Amazon business group technology lead at Accenture. Um, guys, this is about technology vision, this, this conversation, um, Chris, I want to start with you because you, Andy Jackson's keynote, you heard about the strategy of digital transformation, how you gotta lean into it. You gotta have the guts to go for it, and you got to decompose. He went everywhere. So what, what did you hear? What was striking about the keynote? Because he covered a lot of topics. Yeah. You know, it >>Was Epic, uh, as always for Mandy, a lot of topics, a lot to cover in the three hours. Uh, there was a couple of things that stood out for me, first of all, hybrid, uh, the concept, the new concept of hybrid and how Andy talked about it, you know, uh, bringing the compute and the power to all parts of the enterprise, uh, whether it be at the edge or are in the big public cloud, uh, whether it be in an outpost or wherever it might be right with containerization now, uh, you know, being able to do, uh, Amazon containerization in my data center and that that's, that's awesome. I think that's gonna make a big difference, all that being underneath the Amazon, uh, console and billing and things like that, which is great. Uh, I'll also say the, the chips, right. And I know compute is always something that, you know, we always kind of take for granted, but I think again, this year, uh, Amazon and Andy really focused on what they're doing with the chips and PR and compute, and the compute is still at the heart of everything in cloud. And that continued advancement is, is making an impact and will make a continue to make a big impact. >>Yeah, I would agree. I think one of the things that really, I mean, the container thing was, I think really kind of a nuanced point when you got Deepak sing on the opening day with Andy Jassy and he's, he runs a container group over there, you know, small little team he's on the front and front stage. That really is the key to the hybrid. And I think this showcases this new layer and taking advantage of the graviton two chips that, which I thought was huge. Brian, this is really a key part of the platform change, not change, but the continuation of AWS higher level servers building blocks that provide more capabilities, heavy lifting as they say, but the new services that are coming on top really speaks to hybrid and speaks to the edge. >>It does. Yeah. And it, it, you know, I think like Andy talks about, and we talk about, I, you know, we really want to provide choice to our customers, uh, first and foremost, and you can see that and they re uh, services. We have, we can see it in the, the hybrid options that Chris talked about, being able to run your containers through ECS or EKS anywhere I just get to the customer's choice. And one of the things that I'm excited about as you talk about going up the stack and on the edge are things will certainly outpost. Um, right. So now I'll post those launched last year, but then with the new form factors, uh, and then you look at services like Panorama, right? Being able to take computer vision and embed machine learning and computer vision, and do that as a managed capability at the edge, um, for customers. >>And so we see this across a number of industries. And so what we're really thinking about is customers no longer have to make trade-offs and have to think about those, those choices that they can really deploy, uh, natively in the cloud. And then they can take those capabilities, train those models, and then deploy them where they need to, whether that's on premises or at the edge, you know, whether it be in a factory or retail environment. When we start, I think we're really well positioned when, um, you know, hopefully next year we started seeing the travel industry rebound, um, and the, the need, you know, more than ever really to, uh, to kind of rethink about how we kind of monitor and make those environments safe. Having this kind of capability at the edge is really going to help our customers as, as we come out of this year and hopefully rebound next year. >>Yeah. Chris, I want to go back to you for a second. It's hard to hard to pick your favorite innovation from the keynote, because, you know, just reminded me that Brian just reminded me of some things I forgot happened. It was like a buffet of innovation. Some keynotes have one or two, it was like 20, you got the industrial piece that was huge. Computer vision machine learning. That's just a game changer. The connect thing came out of nowhere, in my opinion, I mean, it's a call center technology. This is boring as hell. What are you gonna do with that? It turns out it's a game changer. It's not about the calls with the contact and that's discern intermediating, um, in the stack as well. So again, a feature that looks old is actually new and relevant. What's your, what was your favorite, um, innovation? >>Uh, it it's, it's, it's hard to say. I will say my personal favorite was the, the maca last. I, I just, I think that is a phenomenal, um, uh, just addition, right? And the fact that AWS is, has worked with Apple to integrate the Nitra chip into, into, uh, you know, the iMac and offer that out. Um, you know, a lot of people are doing development, uh, on for ILS and that stuff. And that there's just gonna be a huge benefit, uh, for the development teams. But, you know, I will say, I'll come back to connect you. You mentioned it. Um, you know, but you're right. It was a, it's a boring area, but it's an area that we've seen huge success with since, since connect was launched and the additional features and the Amazon continues to bring, you know, um, obviously with, with the pandemic and now that, you know, customer engagement through the phone, uh, through omni-channel has just been critical for companies, right. >>And to be able to have those agents at home, working from home versus being in the office, it was a huge, huge advantage for, for several customers that are using connect. You know, we, we did some great stuff with some different customers, but the continue technology, like you said, the, you know, the call translation and during a call to be able to pop up those key words and have a, have a supervisor, listen is awesome. And a lot of that was some of that was already being done, but we were stitching multiple services together. Now that's right out of the box. Um, and that Google's location is only going to make that go faster and make us to be able to innovate faster for that piece of the business. >>It's interesting, you know, not to get all nerdy and, and business school life, but you've got systems of records, systems of engagement. If you look at the call center and the connect thing, what got my attention was not only the model of disintermediating, that part of the engagement in the stack, but what actually cloud does to something that's a feature or something that could be an element, like say, call center, you old days of, you know, calling an 800 number, getting some support you got in chip, you have machine learning, you actually have stuff in the, in the stack that actually makes that different now. So you w you know, the thing that impressed me was Andy was saying, you could have machine learning, detect pauses, voice inflections. So now you have technology making that more relevant and better and different. So a lot going on, this is just one example of many things that are happening from a disruption innovation standpoint. W what do you guys, what do you guys think about that? And is that like getting it right? Can you share it? >>I think, I think, I think you are right. And I think what's implied there and what you're saying, and even in the, you know, the macro S example is the ability if we're talking about features, right. Which by themselves, you're saying, Oh, wow, what's, what's so unique about that, but because it's on AWS and now, because whether you're a developer working on, you know, w with Mac iOS and you have access to the 175 plus services, that you can then weave into your new applications, talk about the connect scenario. Now we're embedding that kind of inference and machine learning to do what you say, but then your data Lake is also most likely running in AWS, right? And then the other channels, whether they be mobile channels or web channels, or in store physical channels, that data can be captured in that same machine learning could be applied there to get that full picture across the spectrum. Right? So that's the, that's the power of bringing together on AWS to access to all those different capabilities of services, and then also the where the data is, and pulling all that together, that for that end to end view, okay, >>You guys give some examples of work you've done together. I know this stuff we've reported on. Um, in the last session we talked about some of the connect stuff, but that kind of encapsulates where this, where this is all going with respect to the tech. >>Yeah. I think one of the, you know, it was called out on Doug's partner summit was, you know, is there a, uh, an SAP data Lake accelerator, right? Almost every enterprise has SAP, right. And SAP getting data out of SAP has always been a challenge, right. Um, whether it be through, you know, data warehouses and AWS, sorry, SAP BW, you know, what we've focused on is, is getting that data when you're on have SAP on AWS getting that data into the data Lake, right. And getting it into, into a model that you can pull the value out of the customers can pull the value out, use those AI models. Um, so that was one thing we worked on in the last 12 months, super excited about seeing great success with customers. Um, you know, a lot of customers had ideas. They want to do this. They had different models. What we've done is, is made it very, uh, simplified, uh, framework that allows customers to do it very quickly, get the data out there and start getting value out of it and iterating on that data. Um, we saw customers are spending way too much time trying to stitch it all together and trying to get it to work technically. Uh, and we've now cut all that out and they can immediately start getting down to, to the data and taking advantage of those, those different, um, services are out there by AWS. >>Brian, you want to weigh in as things you see as relevant, um, builds that you guys done together that kind of tease out the future and connect the dots to what's coming. >>Uh, I, you know, I'm going to use a customer example. Uh, we worked with, um, and it just came out with, with Unilever around their blue air connected, smart air purifier. And what I think is interesting about that, I think it touches on some of the themes we're talking about, as well as some of the themes we talked about in the last session, which is we started that program before the pandemic. Um, and, but, you know, Unilever recognized that they needed to differentiate their product in the marketplace, move to more of a services oriented business, which we're seeing as a trend. We, uh, we enabled this capability. So now it's a smart air purifier that can be remote manage. And now in the pandemic head, they are in a really good position, obviously with a very relevant product and capability, um, to be used. And so that data then, as we were talking about is going to reside on the cloud. And so the learning that can now happen about usage and about, you know, filter changes, et cetera, can find its way back into future iterations of that valve, that product. And I think that's, that's keeping with, you know, uh, Chris was talking about where we might be systems of record, like in SAP, how do we bring those in and then start learning from that data so that we can get better on our future iterations? >>Hey, Chris, on the last segment we did on the business mission, um, session, Andy Taylor from your team, uh, talked about partnerships within a century and working with other folks. I want to take that now on the technical side, because one of the things that we heard from, um, Doug's, um, keynote and that during the partner day was integrations and data were two big themes. When you're in the cloud, technically the integrations are different. You're going to get unique things in the public cloud that you're just not going to get on premise access to other cloud native technologies and companies. How has that, how do you see the partnering of Accenture with people within your ecosystem and how the data and the integration play together? What's your vision? >>Yeah, I think there's two parts of it. You know, one there's from a commercial standpoint, right? So marketplace, you know, you, you heard Dave talk about that in the, in the partner summit, right? That marketplace is now bringing together this ecosystem, uh, in a very easy way to consume by the customers, uh, and by the users and bringing multiple partners together. And we're working with our ecosystem to put more products out in the marketplace that are integrated together, uh, already. Um, you know, I think one from a technical perspective though, you know, if you look at Salesforce, you know, we talked a little earlier about connect another good example, technically underneath the covers, how we've integrated connect and Salesforce, some of it being prebuilt by AWS and Salesforce, other things that we've added on top of it, um, I think are good examples. And I think as these ecosystems, these IFCs put their products out there and start exposing more and more API APIs, uh, on the Amazon platform, make opening it up, having those, those prebuilt network connections there between, you know, the different VPCs and the different areas within, within a customer's network. >>Um, and having them, having that all opened up and connected and having all that networking done underneath the covers. You know, it's one thing to call the API APIs. It's one thing to have access to those. And that's been a big focus of a lot of, you know, ISBNs and customers to build those API APIs and expose them, but having that network infrastructure and being able to stay within the cloud within AWS to make those connections, the past that data, we always talk about scale, right? It's one thing if I just need to pass like a, you know, a simple user ID back and forth, right? That's, that's fine. We're not talking massive data sets, whether it be seismic data or whatever it be passing those of those large, those large data sets between customers across the Amazon network is going to, is going to open up the world. >>Yeah. I see huge possibilities there and love to keep on this story. I think it's going to be important and something to keep track of. I'm sure you guys will be on top of it. You know, one of the things I want to, um, dig into with you guys now is Andy had kind of this philosophy philosophical thing in his keynote, talk about societal change and how tough the pandemic is. Everything's on full display. Um, and this kind of brings out kind of like where we are and the truth. You look at the truth, it's a virtual event. I mean, it's a website and you got some sessions out there with doing remote best weekend. Um, and you've got software and you've got technology and, you know, the concept of a mechanism it's software, it does something, it does a purpose. Essentially. You guys have a concept called living systems where growth strategy powered by technology. How do you take the concept of a, of a living organism or a system and replace the mechanism, staleness of computing and software. And this is kind of an interesting, because we're on the cusp of a, of a major inflection point post COVID. I get the digital transformation being slow that's yes, that's happening. There's other things going on in society. What do you guys think about this living systems concept? >>Yeah, so I, you know, I'll start, but, you know, I think the living system concept, um, you know, it started out very much thinking about how do you rapidly change the system, right? And, and because of cloud, because of, of dev ops, because of, you know, all these software technologies and processes that we've created, you know, that's where it started it, making it much easier to make it a much faster being able to change rapidly, but you're right. I think as you now bring in more technologies, the AI technology self-healing technologies, again, you're hurting Indian in his keynote, talk about, you know, the, the systems and services they're building to the tech problems and, and, and, and give, uh, resolve those problems. Right. Obviously automation is a big part of that living systems, you know, being able to bring that all together and to be able to react in real time to either what a customer, you know, asks, um, you know, either through the AI models that have been generated and turning those AI models around much faster, um, and being able to get all the information that came came in in the last 20 minutes, right. >>You know, society's moving fast and changing fast. And, you know, even in one part of the world, if, um, something, you know, in 10 minutes can change and being able to have systems to react to that, learn from that and be able to pass that on to the next country, especially in this world with COVID and, you know, things changing very quickly with quickly and, and, and, um, diagnosis and, and, um, medical response, all that so quickly to be able to react to that and have systems pass that information learned from that information is going to be critical. >>That's awesome. Brian, one of the things that comes up every year is, Oh, the cloud scalable this year. I think, you know, we've, we've talked on the cube before, uh, years ago, certainly with the censure and Amazon, I think it was like three or four years ago. Yeah. The clouds horizontally scalable, but vertically specialized at the application layer. But if you look at the data Lake stuff that you guys have been doing, where you have machine learning, the data's horizontally scalable, and then you got the specialization in the app changes that changes the whole vertical thing. Like you don't need to have a whole vertical solution or do you, so how has this year's um, cloud news impacted vertical industries because it used to be, Oh, the oil and gas financial services. They've got a team for that. We've got a stack for that. Not anymore. Is it going away? What's changing. Wow. >>I, you know, I think it's a really good question. And I don't think, I think what we're saying, and I was just on a call this morning talking about banking and capital markets. And I do think the, you know, the, the challenges are still pretty sector specific. Um, but what we do see is the, the kind of commonality, when we start looking at the, and we talked about it as the industry solutions that we're building as a partnership, most of them follow the pattern of ingesting data, analyzing that data, and then being able to, uh, provide insights and an actions. Right. So if you think about creating that yeah. That kind of common chassis of that ingest the data Lake and then the machine learning, can you talk about, you know, the announces around SageMaker and being able to manage these models, what changes then really are the very specific industries algorithms that you're, you're, you're writing right within that framework. And so we're doing a lot in connect is a good example of this too, where you look at it. Yeah. Customer service is a horizontal capability that we're building out, but then when you stop it into insurance or retail banking or utilities, there are nuances then that we then extend and build so that we meet the unique needs of those, those industries. And that's usually around those, those models. >>Yeah. And I think this year was the first reinvented. I saw real products coming out that actually solve that problem. And that was their last year SageMaker was kinda moving up the stack, but now you have apps embedding machine learning directly in, and users don't even know it's in there. I mean, Christmas is kind of where it's going. Right. I mean, >>Yeah. Announcements. Right. How many, how many announcements where machine learning is just embedded in? I mean, so, you know, code guru, uh, dev ops guru Panorama, we talked about, it's just, it's just there. >>Yeah. I mean, having that knowledge about the linguistics and the metadata, knowing the, the business logic, those are important specific use cases for the vertical and you can get to it faster. Right. Chris, how is this changing on the tech side, your perspective? Yeah. >>You know, I keep coming back to, you know, AWS and cloud makes it easier, right? None of this stuff, you know, all of this stuff can be done, uh, and has some of it has been, but you know, what Amazon continues to do is make it easier to consume by the developer, by the, by the customer and to actually embedded into applications much easier than it would be if I had to go set up the stack and build it all on that and, and, and, uh, embed it. Right. So it's, shortcutting that process. And again, as these products continue to mature, right. And some of the stuff is embedded, um, it makes that process so much faster. Uh, it makes it reduces the amount of work required by the developers, uh, the engineers to get there. So I I'm expecting, you're going to see more of this. >>Right. I think you're going to see more and more of these multi connected services by AWS that has a lot of the AIML, um, pre-configured data lakes, all that kind of stuff embedded in those services. So you don't have to do it yourself and continue to go up the stack. And we was talking about, Amazon's built for builders, right. But, you know, builders, you know, um, have been super specialized in, or we're becoming, you know, as engineers, we're being asked to be bigger and bigger and to be, you know, uh, be able to do more stuff. And I think, you know, these kinds of integrated services are gonna help us do that >>And certainly needed more. Now, when you have hybrid edge that are going to be operating with microservices on a cloud model, and with all those advantages that are going to come around the corner for being in the cloud, I mean, there's going to be, I think there's going to be a whole clarity around benefits in the cloud with all these capabilities and benefits cloud guru. Thanks my favorite this year, because it just points to why that could happen. I mean, that happens because of the cloud data. If you're on premise, you may not have a little cloud guru, you got to got to get more data. So, but they're all different edge certainly will come into your vision on the edge. Chris, how do you see that evolving for customers? Because that could be complex new stuff. How is it going to get easier? >>Yeah. It's super complex now, right? I mean, you gotta design for, you know, all the different, uh, edge 5g, uh, protocols are out there and, and, and solutions. Right. You know, Amazon's simplifying that again, to come back to simplification. Right. I can, I can build an app that, that works on any 5g network that's been integrated with AWS. Right. I don't have to set up all the different layers to get back to my cloud or back to my, my bigger data side. And I was kind of choking. I don't even know where to call the cloud anymore, big cloud, which is a central and I go down and then I've got a cloud at the edge. Right. So what do I call that? >>Exactly. So, you know, again, I think it is this next generation of technology with the edge comes, right. And we put more and more data at the edge. We're asking for more and more compute at the edge, right? Whether it be industrial or, you know, for personal use or consumer use, um, you know, that processing is gonna get more and more intense, uh, to be able to manage and under a single console, under a single platform and be able to move the code that I develop across that entire platform, whether I have to go all the way down to the, you know, to the very edge, uh, at the, at the 5g level, right? Or all the way into the bigger cloud and how that process, isn't there be able to do that. Seamlessly is going to be allow the speed of development that's needed. >>Well, you guys done a great job and no better time to be a techie or interested in technology or computer science or social science for that matter. This is a really perfect storm, a lot of problems to solve a lot of things, a lot of change happening, positive change opportunities, a lot of great stuff. Uh, final question guys, five years working together now on this partnership with AWS and Accenture, um, congratulations, you guys are in pole position for the next wave coming. Um, what's exciting. You guys, Chris, what's on your mind, Brian. What's, what's getting you guys pumped up >>Again. I come back to G you know, Andy mentioned it in his keynote, right? We're seeing customers move now, right. We're seeing, you know, five years ago we knew customers were going to get a new, this. We built a partnership to enable these enterprise customers to make that, that journey. Right. But now, you know, even more, we're seeing them move at such great speed. Right. Which is super excites me. Right. Because I can see, you know, being in this for a long time, now I can see the value on the other end. And I really, we've been wanting to push our customers as fast as they can through the journey. And now they're moving out of, they're getting, they're getting the religion, they're getting there. They see, they need to do it to change your business. So that's what excites me is just the excites me. >>It's just the speed at which we're, we're in a single movement. Yeah, yeah. I'd agree with, yeah, I'd agree with that. I mean, so, you know, obviously getting, getting customers to the cloud is super important work, and we're obviously doing that and helping accelerate that, it's it, it's what we've been talking about when we're there, all the possibilities that become available right. Through the common data capabilities, the access to the 175 some-odd AWS services. And I also think, and this is, this is kind of permeated through this week at re-invent is the opportunity, especially in those industries that do have an industrial aspect, a manufacturing aspect, or a really strong physical aspect of bringing together it and operational technology and the business with all these capabilities, then I think edge and pushing machine learning down to the edge and analytics at the edge is really going to help us do that. And so I'm super excited by all that possibility is I feel like we're just scratching the surface there, >>Great time to be building out. And you know, this is the time for re reconstruction. Re-invention big themes. So many storylines in the keynote, in the events. It's going to keep us busy here. It's looking at angle in the cube for the next year. Gentlemen, thank you for coming out. I really appreciate it. Thanks. Thank you. All right. Great conversation. You're getting technical. We could've go on another 30 minutes. Lot to talk about a lot of storylines here at AWS. Reinvent 2020 at the Centure executive summit. I'm John furrier. Thanks for watching.
SUMMARY :
It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to many companies, even the ones who have adapted reasonably well, uh, all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's Talk a little bit about how this has changed, the way you support your clients and how That is their employees, uh, because you do, across every department, I'm the agent of this change is going to be the employee's weapon, So how are you helping your clients, And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And there's this, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And through that investment, we've also made several acquisitions that you would have seen in And, uh, they're seeing you actually made a statement that five years from now, Yeah, the future to me, and this is, uh, uh, a fundamental belief that we are entering a new And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be in the forefront of that change It's the cube with digital coverage I want to start by asking you what it is that we mean when we say green cloud, So the magnitude of the problem that is out there and how do we pursue a green you know, when companies begin their cloud journey and then they confront, uh, And, uh, you know, We know that in the COVID era, shifting to the cloud has really become a business imperative. uh, you know, from a few manufacturers hand sanitizers and to hand sanitizers, role there, uh, you know, from, in terms of our clients, you know, there are multiple steps And in the third year and another 3 million analytics costs that are saved through right-sizing So that's that instead of it, we practice what we preach, and that is something that we take it to heart. We know that conquering this pandemic is going to take a coordinated And it's about a group of global stakeholders cooperating to simultaneously manage the uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in What do you see as the different, the financial security or agility benefits to cloud. And obviously the ecosystem partnership that we have that We, what, what do you think the next 12 to 24 months? And we all along with Accenture clients will win. Thank you so much. It's the cube with digital coverage of AWS reinvent executive And what happens when you bring together the scientific And Brian bowhead, global director, and head of the Accenture AWS business group at Amazon Um, and I think that, you know, there's a, there's a need ultimately to, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, How do we re-imagine that, you know, how do ideas go from getting tested So Arjun, I want to bring you into this conversation a little bit. It was, uh, something that, you know, we had all to do differently. And maybe the third thing I would say is this one team And what I think ultimately has enabled us to do is it allowed us to move And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very Uh, and so I think that that's, you know, one, one element that, uh, can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, And it's not just the technical people or the it people who are you know, some decisions, what we call it at Amazon or two-way doors, meaning you can go through that door, And so we chose, you know, uh, with our focus on innovation Jen, I want you to close this out here. sort of been great for me to see is that when people think about cloud, you know, Well, thank you so much. Yeah, it's been fun. And thank you for tuning into the cube. It's the cube with digital coverage Matthew, thank you for joining us. and also what were some of the challenges that you were grappling with prior to this initiative? Um, so the reason we sort of embarked So what was the main motivation for, for doing, um, you know, certainly as a, as an it leader and some of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you the public sector that, you know, there are many rules and regulations quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different teams that we have say, cloud teams, security teams, um, I mean, so much of this is about embracing comprehensive change to experiment and innovate and Um, rather than just, you know, trying to pick It's not always a one size fits all. Obviously, you know, today what we believe is critical is making sure that we're creating something that met the forces needs, So to give you a little bit of, of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our, because we had a lot of data, Seen that kind of return on investment, because what you were just describing with all the steps that we needed Um, but all the, you know, the minutes here and that certainly add up Have you seen any changes Um, but you can see the step change that is making in each aspect to the organization, And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? The solution itself is, um, you know, extremely large and, um, I want to hear, where do you go from here? But so, because it's apparently not that simple, but, um, you know, And I see now that we have good at embedded in operational policing for me, this is the start of our journey, in particular has brought it together because you know, COVID has been the accelerant So a number of years back, we, we looked at kind of our infrastructure in our landscape trying to figure uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, to hours and days, and, and truly allowed us to, we had to, you know, VJ things, And what specifically did you guys do at Accenture and how did it all come one of the key things that, uh, you know, we learned along this journey was that, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might different from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't been invested in the future hundred percent of the time, they will say yes until you start to lay out to them, okay, You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, So, um, you know, having a lot of that legwork done for us and an AWS gives you that, And obviously our, our CEO globally is just spending, you know, announcement about a huge investment that we're making in cloud. a lot of people kind of going through the same process, knowing what you guys know now, And we had all of our people working remotely, um, within, uh, you know, effectively one business day. So, um, you know, one example where you're able to scale and, uh, And this is really about you guys when they're actually set up for growth, um, and actually allows, you know, a line to achievements I really appreciate you coming. to figure out how we unlock that value, um, you know, drive our costs down efficiency, to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with There's got to say like e-learning squares, right, for me around, you know, It is tough, but, uh, uh, you know, you got to get started on it. It's the cube with digital coverage of Thank you so much for coming on the show, Johan you're welcome. their proper date, not just a day, but also the date you really needed that we did probably talked about So storing the data we should do as efficiently possibly can. Or if you started working with lots of large companies, you need to have some legal framework around some framework around What were some of the things you were trying to achieve with the OSU? So the first thing we did is really breaking the link between the application, And then you can export the data like small companies, last company, standpoint in terms of what you were trying to achieve with this? a lot of goods when we started rolling out and put in production, the old you are three and bug because we are So one of the other things that we talk a lot about here on the cube is sustainability. I was, you know, also do an alternative I don't mean to move away from that, but with sustainability, in addition to the benefits purchases for 51 found that AWS performs the same task with an So that customers benefit from the only commercial cloud that's hat hits service offerings and the whole industry, if you look it over, look at our companies are all moving in. objective is really in the next five years, you will become the key backbone It's the cube with digital coverage And obviously, you know, we have in the cloud, uh, you know, with and exhibition of digital transformation, you know, we are seeing the transformation or I want to go to you now trust and tell us a little bit about how mine nav works and how it helps One of the big focus now is to accelerate. having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. Keisha, I want to talk with you now about my navs multiple capabilities, And one of the things that we did a lot of research we found out is that there's an ability to influence So Tristan, tell us a little bit about how this capability helps clients make greener on renewable energy, some incredibly creative constructs on the how to do that. Would you say that it's catching on in the United States? And we have seen case studies and all Keisha, I want to bring you back into the conversation. And with the digital transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need This enabled the client to get started, knowing that there is a business Have you found that at all? What man I gives the ability is to navigate through those, to start quickly. Kishor I want to give you the final word here. and we are, you know, achieving client's static business objectives while Any platform that can take some of the guesswork out of the future. It's the cube with digital coverage of And Andy T a B G the M is essentially Amazon business group lead managing the different pieces so I can move more quickly, uh, you know, And then, you know, that broadens our capability from just a technical discussion to It's not like it's new to you guys. the cloud, um, you know, that leaves 96 percentile now for him. And so I think, I think, you know, when you, when you think of companies out there faced with these challenges, have you seen for the folks who have done that? And at the end you can buy a lawn. it along with the talent and change pieces, which are also so important as you make What's the success factors that you see, a key success factor for these end to end transformations is not just the leaders, but you And so that takes me to perhaps the second point, which is the culture, um, it's important, Because I think, you know, as you work backwards from the customers, to the, you know, speed to insights, how'd you get them decomposing, uh, their application set and the top line is how do you harden that and protect that with, um, You know, the business model side, obviously the enablement is what Amazon has. And that we, if you think of that from the partnership, And if you hear Christophe Weber from Takeda talk, that need to get built and build that library by doing that, we can really help these insurance companies strategy you guys have to attract and attain the best and retain the people. Um, you know, it's, it's, um, it's an interesting one. I just say, you guys have a great team over there. um, uh, you know, capability set that will help enable him to and transformations as Brian And then number four is really about, you know, how do we, um, extend We got to get to the final question for you guys to weigh in on, and that's going to have the industry, um, you know, focus. Consume the latest and greatest of AWS as capabilities and, you know, in the areas of machine learning and analytics, as you know, the technology invention, um, comes out and continues to sort of I want to say thank you to you guys, because I've reported a few times some stories Thanks for coming on. at Atrius reinvent 2020 I'm John for your host. It's the cube with digital coverage of the century executive summit, where all the thought leaders going to extract the signal from the nose to share with you their perspective And I know compute is always something that, you know, over there, you know, small little team he's on the front and front stage. And one of the things that I'm excited about as you talk about going up the stack and on the edge are things will um, and the, the need, you know, more than ever really to, uh, to kind of rethink about because, you know, just reminded me that Brian just reminded me of some things I forgot happened. uh, you know, the iMac and offer that out. And a lot of that was some of that was already being done, but we were stitching multiple services It's interesting, you know, not to get all nerdy and, and business school life, but you've got systems of records, and even in the, you know, the macro S example is the ability if we're talking about features, Um, in the last session we talked And getting it into, into a model that you can pull the value out of the customers can pull the value out, that kind of tease out the future and connect the dots to what's coming. And I think that's, that's keeping with, you know, uh, Chris was talking about where we might be systems of record, Hey, Chris, on the last segment we did on the business mission, um, session, Andy Taylor from your team, So marketplace, you know, you, you heard Dave talk about that in the, in the partner summit, It's one thing if I just need to pass like a, you know, a simple user ID back and forth, You know, one of the things I want to, um, dig into with you guys now is in real time to either what a customer, you know, asks, um, you know, of the world, if, um, something, you know, in 10 minutes can change and being able to have the data's horizontally scalable, and then you got the specialization in the app changes And so we're doing a lot in connect is a good example of this too, where you look at it. And that was their last year SageMaker was kinda moving up the stack, but now you have apps embedding machine learning I mean, so, you know, code guru, uh, dev ops guru Panorama, those are important specific use cases for the vertical and you can get None of this stuff, you know, all of this stuff can be done, uh, and has some of it has been, And I think, you know, these kinds of integrated services are gonna help us do that I mean, that happens because of the cloud data. I mean, you gotta design for, you know, all the different, um, you know, that processing is gonna get more and more intense, uh, um, congratulations, you guys are in pole position for the next wave coming. I come back to G you know, Andy mentioned it in his keynote, right? I mean, so, you know, obviously getting, getting customers to the cloud is super important work, And you know, this is the time for re reconstruction.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Steve | PERSON | 0.99+ |
Rebecca | PERSON | 0.99+ |
Stewart | PERSON | 0.99+ |
Rebecca Knight | PERSON | 0.99+ |
Liz Dennett | PERSON | 0.99+ |
Liz | PERSON | 0.99+ |
Matthew | PERSON | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Brian | PERSON | 0.99+ |
Stuart | PERSON | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
ABG | ORGANIZATION | 0.99+ |
Carl | PERSON | 0.99+ |
Helen | PERSON | 0.99+ |
Australia | LOCATION | 0.99+ |
Brian bowhead | PERSON | 0.99+ |
Johan | PERSON | 0.99+ |
January, 2018 | DATE | 0.99+ |
Johan Krebbers | PERSON | 0.99+ |
September, 2018 | DATE | 0.99+ |
Takeda | ORGANIZATION | 0.99+ |
Douglas Regan | PERSON | 0.99+ |
Accenture | ORGANIZATION | 0.99+ |
John | PERSON | 0.99+ |
Europe | LOCATION | 0.99+ |
30 | QUANTITY | 0.99+ |
Johann | PERSON | 0.99+ |
Helen Davis | PERSON | 0.99+ |
November, 2019 | DATE | 0.99+ |
Lee | PERSON | 0.99+ |
DHL | ORGANIZATION | 0.99+ |
Honda | ORGANIZATION | 0.99+ |
Arjun | PERSON | 0.99+ |
$3 billion | QUANTITY | 0.99+ |
Sean ferry | PERSON | 0.99+ |
Liz Dennett, AWS and Johan Krebbers, Shell | AWS Executive Summit 2020
>> Narrator: From around the globe, it's theCUBE. With digital coverage of AWS Reinvent Executive Summit 2020. Sponsored by Accenture and AWS. >> Welcome everyone to theCUBE virtual coverage of the Accenture Executive Summit part of AWS Re-invent 2020. I'm your host, Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First, we have Johan Krebbers. He is the GM Digital Emerging Technologies and VP of IT Innovation at Shell. Thank you so much for coming on the show, Johan. >> You're welcome. >> Rebecca: And next we have Liz Dennett. She is the Lead Solution Architect for OSDU on AWS. Thank you so much Liz. >> Happy to be here. >> So I want to start our conversation by talking about OSDU. Like so many great innovations, it started with a problem. Johann, what was the problem you were trying to solve at Shell? >> Yeah, let's go back a couple of the years. We started summer 2017, where we had a meeting with the guys from exploration in Shell. And the main problem they had of course they got lots and lots of data, but aren't unable to find the right data they need to work from. Well the data was scattered and is scattered, it was scattered it's all over the place. And so the real problem trying to solve is how that person working in exploration could find their proper data, not just the data also the data really needed. That's what we probably talked about in summer 2017. And we said, "Okay, the only way we see this moving forward is to start pulling that data into a single data platform." And that was at the time that we called it OSDU, the Open Subsurface Data Universe, and that was what the Shell name was. So, in January 2018, we start a project with Amazon to start creating and confronting the building that OSDU environment, that subservient the universe. So that single data platform to put all your exploration and wealth data into a single environment that was the intent. And then we said, already in March of that same year, we said, 'Well, from a Shell point of view, we would be far better off if we could make this an industry solution and not just a Shell solution." Because Shell will be, if you can make this an industry solution, but people start developing applications for it also, it's far better than for Shell to say, we have it Shell special solution. Because we don't make money out of how we store the data we can make money out of we have access to the data, we can exploit the data. So storing the data, we should do as efficiently possibly can. So in March we reached out to about eight or nine other large oil and gas operators, like the ECONOS, like the Totals, like the Chevrons of this world they said, "Hey, we in Shell are doing this, do you want to join this effort?" And to our surprise, they all said yes. And then in September 2018 we had our kick-off meeting with the open group, where we said, "Okay, if you want to work together with lots of other companies, we also need to look a bit at how we organize that." Because if you start working with lots of large companies you need to have some legal framework around it. So that's why, we went to the open group and said," Okay, let's form the OSDU forum." As we call it at the time. So in September, 2018 where I had a Galleria in Houston we had a kick off meeting for the OSDU forum with about 10 members at the time. So there's, just over two years ago, we started to exercise formally we called it OSDU, we kicked it off. And so that's really where we coming from and how we got there also. >> The origin story. >> Yes. >> What, so what, digging a little deeper there, what were some of the things you were trying to achieve with the OSDU? >> Well, a couple of things we've tried to achieve with OSDU. First is really separating data from applications. But what is the biggest problem we have in the subsurface space that the data and applications are all interlinked. They are all tied together and if you have then a new company coming along and say, "I have this new application, and needs access to the data." That is not possible because the data often interlinked with the application. The first thing we did is, really breaking the link between the application and the data. So that was the first thing we did. Secondly, put all the data to a single data platform, take the silos out because what was happening in the subsurface space I mean, they got all the data in what we call silos, in small little islands out there. So we try to do is, first, break the link. Two, create, put the data in a single data platform. And then third part, put a standard layer on top of that the same API layer on top of the created platform so we could create an ecosystem out of companies to start developing software applications on top of that data platform. Because you might have a data platform, but you aren't successful if you have a rich ecosystem of people start developing applications on top of that. And then you can exploit the data like small companies, large companies, universities, you name it. But you have to create an ecosystem out of there. So the three things was, first break the link between the application data, just break it and put data at the center. And also make sure that data, this data structure would not be managed by one company. But it would be managed the data structures, by the OSDU forum. Secondly then, put the data, single data platform. Thirdly then, have an API layer on top and then create an ecosystem, really go for people, say, "Please start developing applications." Because now you have access to the data, because the data is no longer linked to somebody's application was all freely available for an API layer. That was all September, 2018, more or less. >> Liz I want to bring you, in here a little bit. >> Yeah. >> Can you talk a little bit some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? >> Yeah, absolutely. And this whole thing is Johan said, started with a challenge that was really brought out at Shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out, how we could address that one problem, we worked together to really understand the root cause of these challenges. And working backwards from that use case, OSDU and OSDU on AWS has really enabled customers to create solutions that span not just this in particular problem. But can really scale to be inclusive of the entire energy value chain and deliver value from these used cases to the energy industry and beyond. >> Thank you. Johan, so talk a little bit about Accenture's Cloud First approach and how it has helped Shell work faster and better with speed. >> Well, of course Accenture Cloud First approach, really works together with Amazon environment, AWS environment. So we really look at Accenture and Amazon together, helping Shell in this space. Now the combination of the two is what we're really looking at where access of course can bring business knowledge to that environment, operate support knowledge to an environment and of course Amazon will be bring that to this environment, that underpinning services, et cetera. So we would expect of that combination, a lot of goods when we started rolling out in production, the other two or three environment. And probably our aim is, when a release fee comes to the market, in Q1 next year of OSDU have already started going out in production inside Shell. But as the first OSDU release which is ready for prime time production across an enterprise. Well we have released our one just before Christmas, last year, released two in May of this year. But release three is the first release we want to use for full scale production and deployment inside Shell and also all the operators around the world. And there is what Amazon, sorry and there when Accenture can play a role in the ongoing, in the deployment building up, but also support environment. >> So one of the other things that we talk a lot about here on theCUBE is sustainability and this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSDU, help organizations become how is this a greener solution for companies? >> Well, first we make, it's a great solution because you start making a much more efficient use of your resources, which is a really important one. The second thing we're doing is also we started with OSDU in very much in the oil and gas space, within the export development space. We've grown OSDU but in our strategy, we've grown OSDU now also to an alternative energy source. So obviously we'll all start supporting next year things like solar farms, wind farms, the geothermal environment, hydrogen. So it becomes an open energy data platform not just for the oil and gas industry, but for any type of industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources together into a single data platform. You're going to use AI and other technology on top of that, to exploit the data to be together into a single data platform. >> Liz, I want to ask you about security, because security is such a big concern when it comes to data. How secure is the data on OSDU? >> Actually, can I talk, can I do a follow-up on the sustainability talking? >> Absolutely by all means. >> I mean, I want to interject, though security is absolutely our top priority I don't mean to move away from that but with sustainability, in addition to the benefits of the OSDU data platform. When a company moves from on-prem to the cloud they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical on-prem data center. Now, a recent study by 451 research found that, AWS's infrastructure, is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to a higher server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases 451 found that, AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSDU are working to support our customers as they seek to better understand their workflows and make their legacy businesses less carbon intensive. >> That's, those statistics are incredible. Do you want to talk a little bit now about security? >> Absolutely yeah. Security will always be AWS's top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy the security requirements for the military, global banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build and operate each of our regions. So that customers benefit from the only commercial cloud that's had hit service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features. As well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. >> Johann, I want you to talk a little bit about how OSDU you can be used today. Does it only handle subsurface data? >> Today is 100 subsets of wells data we go to add that to that production around the middle of next year. That means that the whole upstream business we got included every piece goes from exploration all the way to production, you bring it together into a single data platform. So production will be added around Q3 of next year. Then in principle, we have a typical elder data, a single environment and we're going to extend them to other data sources or energy sources like solar farms, wind farms, hydrogen, hydro, et cetera. So we're going to add a whole list of other day energy source to that and bring all the data together into a single data platform. So we move from an oil and gas data platform to an energy data platform. That's really what our objective is because the whole industry if you look at our companies all moving in that same direction of course are very strong in oil and gas but also increasingly go into other energy sources like solar, like wind, like hydrogen et cetera. So we move exactly with the same method, that the whole OSDU, can really support that whole energy spectrum of energy sources, of course. >> And Liz and Johan, I want you to close us out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSDU. We'll start with you, Liz. What do you see as the future holding for this platform? >> Honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers wherever their OSDU journeys, take them whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges. >> Johan. >> Yeah, first nobody can look that far ahead anymore nowadays, especially 10 years. I mean, who knows what happens in 10 years? But if you look what our objective is that really in the next five years, OSDU will become the key backbone for energy companies for storing your data, new artificial intelligence and optimize the whole supply, the energy supply chain in this world out here. >> Johan Krebbers, Liz Dennett thank you so much for coming on theCUBE virtual. >> Thank you. >> Thank you. >> I'm Rebecca Knight stay tuned for more of our coverage of the Accenture Executive Summit. (tranquil music).
SUMMARY :
the globe, it's theCUBE. of the Accenture Executive Summit She is the Lead Solution you were trying to solve at Shell? So storing the data, we in the subsurface space that Liz I want to bring of the entire energy value chain and better with speed. and also all the operators So one of the other things for the oil and gas industry, How secure is the data on OSDU? of the OSDU data platform. Do you want to talk a little and software to build and Johann, I want you to talk a little bit and bring all the data together and talking about the five and the journey is going to take you. and optimize the whole supply, Dennett thank you so much of our coverage of the
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Liz | PERSON | 0.99+ |
Liz Dennett | PERSON | 0.99+ |
Rebecca Knight | PERSON | 0.99+ |
Liz Dennett | PERSON | 0.99+ |
Johan | PERSON | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Johan Krebbers | PERSON | 0.99+ |
Rebecca | PERSON | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
September, 2018 | DATE | 0.99+ |
March | DATE | 0.99+ |
January 2018 | DATE | 0.99+ |
September 2018 | DATE | 0.99+ |
Accenture | ORGANIZATION | 0.99+ |
3.6 times | QUANTITY | 0.99+ |
Johann | PERSON | 0.99+ |
100 subsets | QUANTITY | 0.99+ |
ECONOS | ORGANIZATION | 0.99+ |
Shell | ORGANIZATION | 0.99+ |
summer 2017 | DATE | 0.99+ |
five | QUANTITY | 0.99+ |
88% | QUANTITY | 0.99+ |
September, 2018 | DATE | 0.99+ |
two guests | QUANTITY | 0.99+ |
three things | QUANTITY | 0.99+ |
two | QUANTITY | 0.99+ |
First | QUANTITY | 0.99+ |
Today | DATE | 0.99+ |
next year | DATE | 0.99+ |
last year | DATE | 0.99+ |
Accenture Executive Summit | EVENT | 0.99+ |
first release | QUANTITY | 0.99+ |
Christmas | EVENT | 0.99+ |
first | QUANTITY | 0.99+ |
Houston | LOCATION | 0.99+ |
Two | QUANTITY | 0.99+ |
Totals | ORGANIZATION | 0.99+ |
Secondly | QUANTITY | 0.99+ |
OSDU | TITLE | 0.99+ |
10 years | QUANTITY | 0.99+ |
one problem | QUANTITY | 0.98+ |
more than 70% | QUANTITY | 0.98+ |
third part | QUANTITY | 0.98+ |
10 year | QUANTITY | 0.98+ |
one company | QUANTITY | 0.98+ |
451 | ORGANIZATION | 0.98+ |
Thirdly | QUANTITY | 0.97+ |
Two thirds | QUANTITY | 0.97+ |
AWS Executive Summit 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum, Karthik, Lorraine. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a hell, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going through this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they go innovate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually widening. >>So you just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud are, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion, as well as, uh, their ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast forward it to happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that, gave him a piece together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that as a need for strategy is like I said, cloud is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all of the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy hands is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the variables, uh, an organization or an enterprise is going to go through, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot, the more the experiment and the lower cost at which they experiment is going to help them experiment a lot. And they experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employees or weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that can create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing that complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is going to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And this is, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to value chain. And, um, us leverage is the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long-standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud-first. >>We are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership, where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Takeda wants to get to with this. We are going to simplify their operating model and organization by providing and flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. >>How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joined investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, their senior actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in one economic forum that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next, you know, base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is good to come closer to the human lives. It's going to come from cloud. Yeah. Pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's good to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture, are we saying that there'll be change as our, as our purpose? >>I genuinely believe that cloud first is going to be in the forefront of that change agenda, both for Accenture as well as for the rest of the work. Excellent. Let there be change, indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca nights stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS >>Welcome everyone to the Q virtual and our coverage of the Accenture executive summit, which is part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the green cloud and joining me is Kishor Dirk. He is Accenture senior managing director cloud first global services lead. Thank you so much for coming on the show. Kishor nice to meet you. So I want to start by asking you what it is that we mean when we say green cloud, we know the sustainability is a business imperative. So many organizations around the world are committing to responsible innovation, lowering carbon emissions. But what is this? What is it? What does it mean when they talk about cloud from a sustainability perspective? I think it's about responsible innovation being cloud is a cloud first approach that has benefit the clients by helping reduce carbon emissions. Think about it this way. >>You have a large number of data centers. Each of these data centers are increasing by 14% every year. And this double digit growth. What you're seeing is these data centers and the consumption is nearly coolant to the kind of them should have a country like Spain. So the magnitude of the problem that is out there and how do we pursue a green approach. If you look at this, our Accenture analysis, in terms of the migration to public cloud, we've seen that we can reduce that by 59 million tons of CO2 per year with just the 5.9% reduction in total emissions and equates this to 22 million cars off the road. And the magnitude of reduction can go a long way in meeting climate change commitments, particularly for data sensitive. Wow, that's incredible. The numbers that you're putting forward are, are absolutely mind blowing. So how does it work? Is it a simple cloud migration? So, you know, when companies begin their cloud journey and then they confront, uh, with >>Them a lot of questions, the decision to make, uh, this particular, uh, element sustainable in the solution and benefits they drive and they have to make wise choices, and then they will gain unprecedented level of innovation leading to both a greener planet, as well as, uh, a greener balance sheet, I would say, uh, so effectively it's all about ambition, data ambition, greater the reduction in carbon emissions. So from a cloud migration perspective, we look at it as a, as a simple solution with approaches and sustainability benefits, uh, that vary based on things it's about selecting the right cloud provider, a very carbon thoughtful provider and the first step towards a sustainable cloud journey. And here we're looking at cloud operators know, obviously they have different corporate commitments towards sustainability, and that determines how they plan, how they build, uh, their, uh, uh, the data centers, how they are consumed and assumptions that operate there and how they, or they retire their data centers. >>Then, uh, the next element that you want to do is how do you build it ambition, you know, for some of the companies, uh, and average on-prem, uh, drives about 65% energy reduction and the carbon emission reduction number was 84%, which is kind of good, I would say. But then if you could go up to 98% by configuring applications to the cloud, that is significant benefit for, uh, for the board. And obviously it's a, a greener cloud that we're talking about. And then the question is, how far can you go? And, uh, you know, the, obviously the companies have to unlock greater financial societal environmental benefits, and Accenture has this cloud based circular operations and sustainable products and services that we bring into play. So it's a, it's a very thoughtful, broader approach that w bringing in, in terms of, uh, just a simple concept of cloud migration. >>So we know that in the COVID era, shifting to the cloud has really become a business imperative. How is Accenture working with its clients at a time when all of this movement has been accelerated? How do you partner and what is your approach in terms of helping them with their migrations? >>Yeah, I mean, let, let me talk a little bit about the pandemic and the crisis that is that today. And if you really look at that in terms of how we partnered with a lot of our clients in terms of the cloud first approach, I'll give you a couple of examples. We worked with rolls, Royce, MacLaren, DHL, and others, as part of the ventilator, a UK challenge consortium, again, to, uh, coordinate production of medical ventilator surgically needed for the UK health service. Many of these farms I've taken similar initiatives in, in terms of, uh, you know, from a few manufacturers hand sanitizers, and to answer it as us and again, leading passionate labels, making PPE, and again, at the UN general assembly, we launched the end-to-end integration guide that helps company is essentially to have a sustainable development goals. And that's how we are parking at a very large scale. >>Uh, and, and if you really look at how we work with our clients and what is Accenture's role there, uh, you know, from, in terms of our clients, you know, there are multiple steps that we look at. One is about planning, building, deploying, and managing an optimal green cloud solution. And Accenture has this concept of, uh, helping clients with a platform to kind of achieve that goal. And here we are having, we are having a platform or a mine app, which has a module called BGR advisor. And this is a capability that helps you provide optimal green cloud, uh, you know, a business case, and obviously a blueprint for each of our clients and right from the start in terms of how do we complete cloud migration recommendation to an improved solution, accurate accuracy to obviously bringing in the end to end perspective, uh, you know, with this green card advisor capability, we're helping our clients capture what we call as a carbon footprint for existing data centers and provide, uh, I would say the current cloud CO2 emission score that, you know, obviously helps them, uh, with carbon credits that can further that green agenda. >>So essentially this is about recommending a green index score, reducing carbon footprint for migration migrating for green cloud. And if we look at how Accenture itself is practicing what we preach, 95% of our applications are in the cloud. And this migration has helped us, uh, to lead to about $14.5 million in benefit. And in the third year and another 3 million analytics costs that are saved through right-sizing a service consumption. So it's a very broad umbrella and a footprint in terms of how we engage societaly with the UN or our clients. And what is it that we exactly bring to our clients in solving a specific problem? >>Accenture isn't is walking the walk, as you say, >>Instead of it, we practice what we preach, and that is something that we take it to heart. We want to have a responsible business and we want to practice it. And we want to advise our clients around that >>You are your own use case. And so they can, they know they can take your advice. So talk a little bit about, um, the global, the cooperation that's needed. We know that conquering this pandemic is going to take a coordinated global effort and talk a little bit about the great reset initiative. First of all, what is that? Why don't we, why don't we start there and then we can delve into it a little bit more. >>Okay. So before we get to how we are cooperating, the great reset, uh, initiative is about improving the state of the world. And it's about a group of global stakeholders cooperating to simultaneously manage the direct consequences of their COVID-19 crisis. Uh, and in spirit of this cooperation that we're seeing during COVID-19, uh, which will obviously either to post pandemic, to tackle the world's pressing issues. As I say, uh, we are increasing companies to realize a combined potential of technology and sustainable impact to use enterprise solutions, to address with urgency and scale, and, um, obviously, uh, multiple challenges that are facing our world. One of the ways that are increasing, uh, companies to reach their readiness cloud with Accenture's cloud strategy is to build a solid foundation that is resilient and will be able to faster to the current, as well as future times. Now, when you think of cloud as the foundation, uh, that drives the digital transformation, it's about scale speed, streamlining your operations, and obviously reducing costs. >>And as these businesses seize the construct of cloud first, they must remain obviously responsible and trusted. Now think about this, right, as part of our analysis, uh, that profitability can co-exist with responsible and sustainable practices. Let's say that all the data centers, uh, migrated from on-prem to cloud based, we estimate that would reduce carbon emissions globally by 60 million tons per year. Uh, and think about it this way, right? Easier metric would be taking out 22 million cars off the road. Um, the other examples that you've seen, right, in terms of the NHS work that they're doing, uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in based integration. And, uh, the platform rolled out for 1.2 million users, uh, and got 16,000 users that we were able to secure, uh, instant messages, obviously complete audio video calls and host virtual meetings across India. So, uh, this, this work that we did with NHS is, is something that we have, we are collaborating with a lot of tools and powering businesses. >>Well, you're vividly describing the business case for sustainability. What do you see as the future of cloud when thinking about it from this lens of sustainability, and also going back to what you were talking about in terms of how you are helping your, your fostering cooperation within these organizations. >>Yeah, that's a very good question. So if you look at today, right, businesses are obviously environmentally aware and they are expanding efforts to decrease power consumption, carbon emissions, and they want to run a sustainable operational efficiency across all elements of their business. And this is an increasing trend, and there is that option of energy efficient infrastructure in the global market. And this trend is the cloud first thinking. And with the right cloud migration that we've been discussing is about unlocking new opportunity, like clean energy foundations enable enabled by cloud based geographic analysis, material, waste reductions, and better data insights. And this is something that, uh, uh, will drive, uh, with obviously faster analytics platform that is out there. Now, the sustainability is actually the future of business, which is companies that are historically different, the financial security or agility benefits to cloud. Now sustainability becomes an imperative for them. And I would own experience Accenture's experience with cloud migrations. We have seen 30 to 40% total cost of ownership savings, and it's driving a greater workload, flexibility, better service, your obligation, and obviously more energy efficient, uh, public clouds that cost, uh, we'll see that, that drive a lot of these enterprise own data centers. So in our view, what we are seeing is that this, this, uh, sustainable cloud position helps, uh, helps companies to, uh, drive a lot of the goals in addition to their financial and other goods. >>So what should organizations who are, who are watching this interview and saying, Hey, I need to know more, what, what do you recommend to them? And what, where should they go to get more information on Greenplum? >>Yeah. If you wanna, if you are a business leader and you're thinking about which cloud provider is good, or how, how should applications be modernized to meet our day-to-day needs, which cloud driven innovations should be priorities. Uh, you know, that's why Accenture, uh, formed up the cloud first organization and essentially to provide the full stack of cloud services to help our clients become a cloud first business. Um, you know, it's all about excavation, uh, the digital transformation innovating faster, creating differentiated, uh, and sustainable value for our clients. And we are powering it up at 70,000 cloud professionals, $3 billion investment, and, uh, bringing together and services for our clients in terms of cloud solutions. And obviously the ecosystem partnership that we have that we are seeing today, uh, and, and the assets that help our clients realize their goals. Um, and again, to do reach out to us, uh, we can help them determine obviously, an optimal, sustainable cloud for solution that meets the business needs and being unprecedented levels of innovation. Our experience, uh, will be our advantage. And, uh, now more than ever Rebecca, >>Just closing us out here. Do you have any advice for these companies who are navigating a great deal of uncertainty? We, what, what do you think the next 12 to 24 months? What do you think that should be on the minds of CEOs as they go through? >>So, as CEO's are thinking about rapidly leveraging cloud, migrating to cloud, uh, one of the elements that we want them to be thoughtful about is can they do that, uh, with unprecedent level of innovation, but also build a greener planet and a greener balance sheet, if we can achieve this balance and kind of, uh, have a, have a world which is greener, I think the world will win. And we all along with Accenture clients will win. That's what I would say, uh, >>Optimistic outlook, and I will take it. Thank you so much. Kishor for coming on the show >>That was >>Accenture's Kishor Dirk, I'm Rebecca Knight stay tuned for more of the cube virtuals coverage of the Accenture executive summit >>Around the globe. >>It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific know-how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry, Arjun, baby. He is the senior managing director and chairman of Accenture's diamond leadership council. Welcome Arjun, Karl hick. He is the chief digital and information officer at Takeda. What is your bigger, thank you, Rebecca and Brian bowhead, global director, and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming up. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? What w why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think, uh, I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, uh, broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the large acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage the strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation, um, at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So, as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as the launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, associate we're employed to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. It'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it, we call it sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards, uh, enterprise data platforms and digital products. And then ultimately, uh, uh, P you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that, you know, how do ideas go from getting tested and months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit, let let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that? It is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, th thank you for that. And, um, I've got to give call a lot of credit, because as we started to think about this journey, it was clear, it was a bold ambition. It was, uh, something that, you know, we had all to do differently. And so the, the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. >>They're one of the best at supply chain. So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership. We always think about this as a collective group, so that we can keep that front and center. And what I think ultimately has enabled us to do is it allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way. >>Brian, what about you? What have you observed? And are you thinking about in terms of how this is helping teams collaborate differently, >>Lillian and Arjun made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of scale and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda, and frankly, Takeda was, was really, I think, pretty visionary and on their way here, right? And taking this kind of cross functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure, although altogether, and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts, all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool as these capabilities and the best way to do that. Isn't across kind of a cross-collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster in those areas. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this call it, this, this digital and data kind of capability building, uh, takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Cato where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these very much sort of remote, uh, sort of days, we, we use what we call global it meet days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that, uh, can be considered. And then thirdly, um, of course, every organization to work on, how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's, uh, ability to become more agile and more innovative and add a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the technology is going to be the silver bullet where in fact it is the culture, it is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and that kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and, and so that's been, that's been key. And so we think about innovation at Amazon and AWS, and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, right? >>So kind of obsessive about builders. Um, and, and we meet what we mean by that is we at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake and whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of a innovation pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with Takeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well. And Accenture's, and so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon are two two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with the cadence around innovation, that's been really critical. Carl, where are you already seeing signs of success? >>Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a nave. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high speed pilots that we're working through right now, specifically in this, in this area. And we're seeing >>Really great results already. Um, and so that's, that's one specific area of focus are Jen, I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey? Sorry. Was that for me? Yes. Sorry. Origin. Yeah, no, I was breaking up a bit. No, I think they, um, the key is what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, and all the components that you need, ultimately, that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and our life sciences clients, right. >>We're trying to take a 14 year process of research and development that takes billions of dollars and compress that right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that the Qaeda has constructed with this footie program really has all the ingredients, um, that are required for that success. Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. Thank you. It's been a lot of, thank you. Yeah, it's been fun. Thanks Rebecca. And thank you for tuning into the cube. Virtual has coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of Accenture executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, and we also have Matthew pound. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for having us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with >>You. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yeah, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westman ins police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach the offices on the frontline through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious, um, process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing and an old clunky system that needed a technological, uh, reimagination, so what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and sort of my operational colleagues, we recognize the benefits, um, that data and analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at the time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space that's appropriate for policing? >>I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations, uh, quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that Clyde would provide in this space because, you know, without moving to a cloud environment, we would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around the scalability, interoperability, you know, disaster things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with a wet with the West Midlands police, sorry. And helping them implement this cloud-first journey? >>Yeah, so I guess, um, by January the West Midlands police started, um, favorite five years ago now. So, um, we set up a partnership with the force. I wanted to operate in a way that it was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with last nights on, um, over the last five years. Um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and the things that that enabled us today, um, I'm from an Accenture perspective that allowed us to bring in a number of the different themes that we have say, cloud teams, security teams, um, and drafted from an insurance perspective, as well as more traditional services that people would associate with the country. >>I mean, so much of this is about embracing comprehensive change to experiment and innovate and try different things. Matthew, how, how do you help, uh, an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things to that enable those being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work three, um, the issues that the fullest is seeing and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should too, >>Right. It's not always a one size fits all. >>Absolutely not. You know, what we believe is critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is gonna update before you even get that. >>So Helen, how, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of, of context, when we, um, started working with essentially in AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analysts to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, I'm really, it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever bang things to, um, every officer in the force, being able to access that level of data at their fingertips. Literally. So what they were touched with done before is if they needed to check and address or check details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to a centralized function and speak to an operator, relay the questions, either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings from that point of view are immense. And I think just parallel to that is the quality of our, because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes, as opposed to, you know, half an hour, an hour or a drive back to a station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend out with the public doing what they, you know, we all should be doing >>That kind of return on investment because what you were just describing with all the steps that we needed to be taken in prior to this, to verify an address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and there certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result or more time out on the front line. Also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>I do, I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change? >>What's unique about the Western displaces, the buy-in from the top down, the chief and his exact team and Helen as the leader from an IOT perspective, um, the entire force is bought in. So what is a significant change program? Uh, I'm not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort that's been put in to bake the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that is making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try us to get us. Don't try to get us to do anything new here. It works. How do you get the buy-in that you need to do this kind of digital transformation? >>I think it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five-year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front tie, uh, frontline offices. So with DDI in particular, I think the stack change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job, but not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? And it was like, yeah, okay. >>It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to all policing by itself, really, without much selling >>You, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>We've um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of DDR. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this has made productivity, um, productivity savings equivalent to 154 full-time officers. Uh, what's next, >>I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy, but because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see is we need to exploit and build on the investments that we've made in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better at this. Um, the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. Um, you know, we're always being expected to, again, look after the public purse and do more for less. And I think this is certainly an and our cloud journey and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. >>Exciting times. Indeed. Thank you so much. Lily, Helen and Matthew for joining us. I really appreciate it. Thank you. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hi, everyone. Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Accenture gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So number of years back, we looked at kind of our infrastructure and our landscape trying to figure out where we >>Wanted to go next. And we were very analog based and stuck in the old it groove of, you know, Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could become very different business to the one that we were back then obviously cloud is an accelerant to that. And we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a dried organizations that can take you on the journey and, uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, not all the way there, but to where we're on the way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity. So for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs >>Before I hit the Douglas. I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit, really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud? Yeah, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project on very large transformational project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different, would have been very difficult to do the backing. We're able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end. Then we've delivered a brand new digital capability across the entire business. Um, in many, you know, wouldn't have been impossible if we could, I guess, state in the old world, the fact that we were moved into the new Naval by the new allowed us to work in this unprecedented year. >>Just quick, what's your personal view on this? Because I've been saying on the Cuban reporting necessity is the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware and of the last >>To be told and, and, and always on the critical path to be done, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going. Right. So you see a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and truly allowed us to, we had to, you know, VJ things, move things. And, you know, we were able to do that in this environment with AWS support and the fact that we can kind of turn things off and on as quickly as we need it. >>Yeah. Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>Oh, right. So yeah, we started off with, as we do in most cases with a much more bigger group, and we worked with lions functional experts and, uh, the lost knowledge that allowed the infrastructure being had. Um, we then applied our journey to cloud strategy, which basically revolves around the seminars and, and, uh, you know, the deep three steps from our perspective, uh, assessing the current environment, setting up the new cloud environment. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we learned along this journey was that, you know, you can have the best plans, but bottom line that we were dealing with, we often than not have to make changes. Uh, what a lot of agility and also work with a lot of collaboration with the, uh, Lyon team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, essentially mobilize it's all of us working together to make this happen. >>What were some of the learnings real quick journeys? >>So I think so the perspective of the key learnings that, you know, uh, you know, when you look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud, a lot of the documentation, et cetera, was not available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making sure all the had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment with line. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've gotta have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get left with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that you're able to understand the benefits and the value that, so you're going to drive back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might different from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy of the known quantity. It's relatively modern architectures and infrastructures, and you can upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they will say yes until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, um, which actually results in a much cleaner environment post and post migration. >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value Stuart and Sadiq. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunities to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus stark? >>Yeah. At the start, it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in clouds when we, uh, when we started, um, Doug mentioned earlier on a really significant transformation project, um, that we've undertaken and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balanced bit is, um, legacy infrastructure that is just gonna retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it. I know you like 20, 20, I'm actually glad that you did all the hard yards in the previous years when you started that business challenges thrown out as, >>So do you any common reaction to the cloud percentage penetration? >>I mean, guys don't, but I was going to say was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off, uh, after getting a loan, the cloud and, or the last year is the 20% that we have been migrating. And Stuart said like, uh, not that is also, that's going to be a good diet. And I think our next big step is going to be obviously, you know, the icing on the tape, which is to decommission all these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a >>Douglas and Stewart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can stop, start off. I think back when the decision was made and it was, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, uh, some very robust and, um, just future proof and, um, proven technology. And they Ws gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and AWS gives you that, right. And, and particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can then take you on the journey. Yeah. And just to build on it. So obviously, you know, lion's like an AWS, but, you know, we knew it was a very good choice given that, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, AWS and obviously our, our CEO globally, you know, announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well DWS, we've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successfully. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID is impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>Uh, I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, uh, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday and into Tuesday, because we were cloud-based. And, uh, you know, we just found up your instances and, uh, you know, sort of our licensing, et cetera. And we had all of our people working remotely, um, within, uh, you know, effectively one business day. >>Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get their, the right hardware to be able to deliver to their user base. So, um, you know, one example where you're able to scale and, uh, uh, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. >>And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas you're in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, tell you that you need to bump it up. And conversely you scale it down at the same rate. So for us, with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward >>Know Douglas. One of the things that I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important, I think, >>To echo and kind of build on what Stewart said. I think that the reason that we've had success and I guess the momentum is we, we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, lying to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth in whatever they make, do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion in a century >>Christmas holidays, I'll start Christmas holidays been a big deal and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment, there's more future growth. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that, uh, AWS continue to bring to the market, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and show value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then did you capability they have and getting the most out of that investment. And then I think it's also moving to, uh, and adopting more new ways of working as far as, you know, the speed of the business, um, is getting up the speed of the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right? So I think it's really leveraging the most out of the platform and then, you know, being efficient in launching things. So putting them with the business, >>Any word from you on your priorities by you see this year in folding, >>There's got to say like e-learning squares, right, for me around, you know, just journey. This is a journey to the cloud, right. >>And, uh, you know, as well, the sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to it, to your, uh, product lenders, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it. And, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all staff, right. And as I think students said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS is basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a and sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in, it's all coming together with faster, congratulations for your success, and, uh, really appreciate Douglas with Steve for coming on as well from Accenture. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host, thanks for watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show, Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much Liz to be here. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem Johan. What was the problem you were trying to solve at shell? >>Yeah, the ethical back a couple of years, we started shoving 2017 where we had a meeting with the deg, the gas exploration in shell, and the main problem they had. Of course, they got lots of lots of data, but are unable to find the right data. They need to work from all over the place. And totally >>Went to real, probably tried to solve is how that person working exploration could find their proper date, not just a day, but also the date you really needed that we did probably talked about his summer 2017. And we said, okay, they don't maybe see this moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a co fricking that building, that Stu environment that subserve the universe, so that single data level to put all your exploration and Wells data into that single environment that was intent. And every cent, um, already in March of that same year, we said, well, from Michelle point of view, we will be far better off if we could make this an industry solution and not just a shelf sluice, because Shelby, Shelby, if you can make an industry solution where people are developing applications for it, it also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of it. >>We have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So we monitor, we reach out to about eight or nine other large, uh, or I guess operators like the economics, like the tutorials, like the chefs of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together with lots of other companies, we also need to look at okay, how, how we organize that. Or if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and say, okay, let's, let's form the old forum as we call it at the time. So it's September, 2080, where I did a Galleria in Houston, but the kickoff meeting for the OT four with about 10 members at the time. So there's just over two years ago, we started an exercise for me called ODU, uh, kicked it off. Uh, and so that's really them will be coming from and how we've got there. Also >>The origin story. Um, what, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSU? >>Well, a couple of things we've tried to achieve with you, um, first is really separating data from applications for what is, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked tied together. And if, if you have them and a new company coming along and say, I have this new application and is access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data out as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the sub-service space and know they got all the data in what we call silos in small little islands out there. So what we're trying to do is first break the link to great, great. >>They put the data single day, the bathroom, and the third part, put a standard layer on top of that, it's an API layer on top to create a platform. So we could create an ecosystem out of companies to start a valving shop application on top of dev data platform across you might have a data platform, but you're only successful. If you have a rich ecosystem of people start developing applications on top of that. And then you can export the data like small companies, last company, university, you name it, we're getting after create an ecosystem out there. So the three things were as was first break, the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company. It would only be met. It will be managed the data structures by the ODI forum. Secondly, then put a data, a single data platform certainly then has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications because now you have access to the data or the data no longer linked to somebody whose application was all freely available, but an API layer that was, that was all September, 2018, more or less >>To hear a little bit. Can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johann said started with a challenge that was really brought out at shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy value chain and deliver value from these use cases to the energy industry and beyond. >>Thank you, Lee, >>Uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with it. >>Well, of course, access a cloud first approach only works together. It's been an Amazon environment, AWS environment. So we really look at, uh, at, at Accenture and others up together helping shell in this space. Now the combination of the two is where we're really looking at, uh, where access of course can be increased knowledge student to that environment operates support knowledge to do an environment. And of course, Amazon will be doing that to this environment that underpinning their services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and four because we are anus. Then when release feed comes to the market in Q1 next year of ODU, when he started going to Audi production inside shell, but as the first release, which is ready for prime time production across an enterprise will be released just before Christmas, last year when he's still in may of this year. But really three is the first release we want to use for full scale production deployment inside shell, and also all the operators around the world. And there is one Amazon, sorry, at that one. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, first he make it's a greatest solution because you start making a much more efficient use of your resources. is already an important one. The second thing we're doing is also, we started with ODU in framers, in the oil and gas space in the expert development space. We've grown, uh, OTU in our strategy, we've grown. I was, you know, also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and, and an open energy data platform, not just what I want to get into steep that's for new industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources to get me to a single data platform you can to use AI and other technology on top of that, to exploit the data, to beat again into a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to data. How secure is the data on OSD? You, um, actually, can I talk, can I do a follow up on this sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical data center. Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher, um, server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases for 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's incorrect. Those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. Security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military global banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build an operate each of our regions. So that customers benefit from the only commercial cloud that's hat hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data? >>Uh, today it's Honda's subserves or Wells data. We got to add to that production around the middle of next year. That means that the whole upstate business. So we've got goes from exploration all the way to production. You've made it together into a single data platform. So production will be added around Q3 of next year. Then a principal. We have a difficult, the elder data that single environment, and we want to extend it then to other data sources or energy sources like solar farms, wind farms, uh, hydrogen, hydro, et cetera. So we're going to add a whore, a whole list of audit day energy source to them and be all the data together into a single data club. So we move from an all in guest data platform to an entity data platform. That's really what our objective is because the whole industry, if you look it over, look at our competition or moving in that same two acts of quantity of course, are very strong in oil and gas, but also increased the, got into other energy sources like, like solar, like wind, like th like highly attended, et cetera. So we would be moving exactly what it's saying, method that, that, that, that the whole OSU can't really support at home. And as a spectrum of energy sources, >>Of course, and Liz and Johan. I want you to close this out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. We'll start with you, Liz, what do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges, Johann first, nobody can look at any more nowadays, especially 10 years, but our objective is really in the next five years, you will become the key backbone for energy companies for store your data intelligence and optimize the whole supply energy supply chain, uh, in this world Johan Krebbers Liz Dennett. Thank you so much for coming on the cube virtual. Thank you. I'm Rebecca Knight stay tuned for more of our coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Cuba alum. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show Kishore. Thank you very much. Nice to meet again. And, uh, Tristan moral horse set. He is the managing director, Accenture cloud first North American growth. Welcome back to you to Tristin. Great to be back in grapes here again, Rebecca. Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my NAB and green cloud advisor capability. Kishor I want to start with you. So my NAB is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the lineup platform, what it is that cloud platform to help our clients navigate the complexity of cloud and cloud decisions and to make it faster. And obviously, you know, we have in the cloud, uh, you know, with >>The increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation of the exhibition to cloud much faster. This platform that you're talking about has enabled hardened 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet that strategy business needs. And the clients are loving it. >>I want to go to you now trust and tell us a little bit about how my nav works and how it helps companies make good cloud choice. >>Yeah, so Rebecca, we we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for it. It really looks at a variety of variables, including infrastructure operating model and fundamentally what clients' business outcomes, um, uh, our clients are, are looking for and, and identifies the optimal solution for what they need. And we assign this to accelerate. And we mentioned that the pandemic, one of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of, uh, collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we live with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a way to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the VA cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Keisha, I want to talk with you now about my navs multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my NAB, we continue to enhance capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the being or advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did, a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what we internalize, uh, brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others. Lot of our clients are accelerating to a green cloud strategy to unlock greater financial societal and environmental benefit, uh, through obviously cloud-based circular, operational, sustainable products and services. That is something that we are enhancing my now, and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener decisions. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run on renewable energy, some incredibly creative constructs on the, how, how to do that. And sustainability is there for a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the cloud providers with a sustainability agenda of our clients. And so what we look into the way the mind works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers. Um, and our green plot advisers sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green cloud. Very, very, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States? Where, what is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe in our growth markets adopt this. And we have seen case studies and all three months, >>Kesha. I want to bring you back into the conversation. Talk a little bit about how MindUP ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet, um, has talked about post COVID leadership, requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see your jewelry suite, uh, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering greater value for our clients when they need it the most. And with the digital transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud. >>So Tristan, talk a little bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results that they're having? >>Yes. Thank you, Rebecca. I would say two key things right around my notes. The first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green, green clot impact sustainability impacts with minus. We can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings where $27 million over five years, this enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank of clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in iterative approach. >>I mean, it sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristin was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting? >>Yeah, sorry. Yes. We clearly, there are always obstacles to a cloud journey. If there were an obstacles, all our clients would be, uh, already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. >>Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit, >>Rebecca, we are continuously evolving with our client needs and reinventing reinventing for the future. Well, mine has been toward advisor. Our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet, uh, stringent data norms that Kristen was talking about. And the sovereign cloud advisor helps organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sovereignty norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what mine app can do with mine. Have you created the ability to take the guesswork out of cloud, navigate the complexity? We are rolling risks costs, and we are, you know, achieving client's static business objectives while building a sustainable alerts with being cloud, >>Any platform that can take some of the guesswork out of the future. I am I'm on board with thank you so much, Tristin and Kishore. This has been a great conversation. Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight.
SUMMARY :
It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to So you just talked about the widening gap. all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all of the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, That is their employees, uh, because you do, across every department, I'm the agent of this change is going to be the employees or weapon, So how are you helping your clients, And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And this is, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And in fact, in the cloud world, it was one of the first, um, And one great example is what we are doing with Takeda, uh, billable, So all of these things that we will do Yeah, the future to the next, you know, base camp, as I would call it to further this productivity, And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be in the forefront of that change It's the cube with digital coverage I want to start by asking you what it is that we mean when we say green cloud, magnitude of the problem that is out there and how do we pursue a green approach. Them a lot of questions, the decision to make, uh, this particular, And, uh, you know, the, obviously the companies have to unlock greater financial How do you partner and what is your approach in terms of helping them with their migrations? uh, you know, from a few manufacturers hand sanitizers, and to answer it role there, uh, you know, from, in terms of our clients, you know, there are multiple steps And in the third year and another 3 million analytics costs that are saved through right-sizing Instead of it, we practice what we preach, and that is something that we take it to heart. We know that conquering this pandemic is going to take a coordinated And it's about a group of global stakeholders cooperating to simultaneously manage the uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in What do you see as the different, the financial security or agility benefits to cloud. And obviously the ecosystem partnership that we have that We, what, what do you think the next 12 to 24 months? And we all along with Accenture clients will win. Thank you so much. It's the cube with digital coverage of AWS reinvent executive And what happens when you bring together the scientific and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, How do we re-imagine that, you know, how do ideas go from getting tested So Arjun, I want to bring you into this conversation a little bit, let let's delve into those a bit. It was, uh, something that, you know, we had all to do differently. And maybe the third thing I would say is this one team And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are Uh, and so I think that that's, you know, one, one element that, uh, can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, And it's not just the technical people or the it people who are And Accenture's, and so we were able to bring that together. And so we chose, you know, uh, with our focus on innovation that when people think about cloud, you know, you always think about infrastructure technology. And thank you for tuning into the cube. It's the cube with digital coverage So we are going to be talking and also what were some of the challenges that you were grappling with prior to this initiative? Um, so the reason we sort of embarked um, you know, certainly as a, as an it leader and sort of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you chose the public sector that, you know, there are many rules and regulations, uh, quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different themes that we have say, cloud teams, security teams, um, I mean, so much of this is about embracing comprehensive change to experiment and innovate and and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, It's not always a one size fits all. um, that is gonna update before you even get that. So to give you a little bit of, of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our, because we had a lot of data, That kind of return on investment because what you were just describing with all the steps that we needed Um, but all the, you know, the minutes here and there certainly add up Have you seen any changes Um, but you can see the step change that is making in each aspect to the organization, And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? The solution itself is, um, you know, extremely large and, um, I want to hear, where do you go from here? crazy, but because it's apparently not that simple, but, um, you know, And you are watching the cube stay tuned for more of the cubes coverage of the AWS in particular has brought it together because you know, COVID has been the accelerant So number of years back, we looked at kind of our infrastructure and our landscape trying to figure uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, to hours and days, and truly allowed us to, we had to, you know, VJ things, And what specifically did you guys do at Accenture and how did it all come together? the seminars and, and, uh, you know, the deep three steps from uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might different from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't invested in the future hundred percent of the time, they will say yes until you start to lay out to them, okay, You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the So obviously, you know, lion's like an AWS, but, you know, a lot of people kind of going through the same process, knowing what you guys know now, And we had all of our people working remotely, um, within, uh, you know, effectively one business day. and in the traditional world, you would just go out and buy more servers than you need. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, And this is really about you guys when they're actually set up for growth, um, and actually allows, you know, lying to achievements I really appreciate you coming. to figure out how we unlock that value, um, you know, drive our costs down efficiency, to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with There's got to say like e-learning squares, right, for me around, you know, It is tough, but, uh, uh, you know, you got to get started on it. It's the cube with digital coverage of Thank you so much for coming on the show, Johan you're welcome. Yeah, the ethical back a couple of years, we started shoving 2017 where we it also is far better than for shell to say we haven't shell special solution because we don't So storing the data we should do What were some of the things you were trying to achieve with the OSU? So the first thing we did is really breaking the link between the application, And then you can export the data like small companies, last company, standpoint in terms of what you were trying to achieve with this? uh, helped shell work faster and better with it. a lot of goods when we started rolling out and put in production, the old you are three and four because we are So one of the other things that we talk a lot about here on the cube is sustainability. I was, you know, also do an alternative energy sociology. found that AWS performs the same task with an 88% lower So that customers benefit from the only commercial cloud that's hat hits service offerings and the whole industry, if you look it over, look at our competition or moving in that same two acts of quantity of course, our objective is really in the next five years, you will become the key It's the cube with digital coverage And obviously, you know, we have in the cloud, uh, you know, with and exhibition of digital transformation, you know, we are seeing the transformation of I want to go to you now trust and tell us a little bit about how my nav works and how it helps And then third, before we live with our clients, having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. Keisha, I want to talk with you now about my navs multiple capabilities, And one of the things that we did, a lot of research we found out is that there's an ability to influence So Tristan, tell us a little bit about how this capability helps clients make greener And so what we look into the way the Would you say that it's catching on in the United States? And we have seen case studies and all I want to bring you back into the conversation. And with the digital transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need So for example, very recently, we worked with a global oil and gas company, Have you found that at all? What man I gives the ability is to navigate through those, to start quickly. Kishor I want to give you the final word here. and we are, you know, achieving client's static business objectives while I am I'm on board with thank you so much,
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Rebecca | PERSON | 0.99+ |
Brian | PERSON | 0.99+ |
Liz Dennett | PERSON | 0.99+ |
Rebecca Knight | PERSON | 0.99+ |
Takeda | ORGANIZATION | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
John | PERSON | 0.99+ |
Steve | PERSON | 0.99+ |
Helen | PERSON | 0.99+ |
Johan Krebbers | PERSON | 0.99+ |
Stewart | PERSON | 0.99+ |
Stuart | PERSON | 0.99+ |
Liz | PERSON | 0.99+ |
Europe | LOCATION | 0.99+ |
Matthew | PERSON | 0.99+ |
Accenture | ORGANIZATION | 0.99+ |
Karthik | PERSON | 0.99+ |
Douglas Regan | PERSON | 0.99+ |
September, 2018 | DATE | 0.99+ |
January, 2018 | DATE | 0.99+ |
Johann | PERSON | 0.99+ |
$3 billion | QUANTITY | 0.99+ |
Carl | PERSON | 0.99+ |
Lee | PERSON | 0.99+ |
Arjun | PERSON | 0.99+ |
30 | QUANTITY | 0.99+ |
Matt | PERSON | 0.99+ |
DHL | ORGANIZATION | 0.99+ |
Doug | PERSON | 0.99+ |
ABG | ORGANIZATION | 0.99+ |
Australia | LOCATION | 0.99+ |
3.6 times | QUANTITY | 0.99+ |
Lillian | PERSON | 0.99+ |
Tristin | PERSON | 0.99+ |
Johan | PERSON | 0.99+ |
London | LOCATION | 0.99+ |
AWS Executive Summit 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum, Karthik, Lorraine. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a hell, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going through this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they go innovate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually widening. >>So you just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud are, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion, as well as, uh, their ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast forward it to happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that, gave him a piece together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that as a need for strategy is like I said, cloud is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all of the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy hands is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the variables, uh, an organization or an enterprise is going to go through, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot, the more the experiment and the lower cost at which they experiment is going to help them experiment a lot. And they experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employees or weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that can create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing that complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is going to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And this is, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to value chain. And, um, us leverage is the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long-standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud-first. >>We are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership, where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Takeda wants to get to with this. We are going to simplify their operating model and organization by providing and flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. >>How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joined investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, their senior actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in one economic forum that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next, you know, base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is good to come closer to the human lives. It's going to come from cloud. Yeah. Pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's good to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture, are we saying that there'll be change as our, as our purpose? >>I genuinely believe that cloud first is going to be the forefront of that change agenda, both for Accenture as well as for the rest of the work. >>Excellent. Let there be changed. Indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca Knight stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific, how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry. Arjan Beatty. He is the senior managing director and chairman of Accenture's diamonds leadership council. Welcome Arjun. Thank you, Karl hick. He is the chief digital and information officer at Takeda. >>What is your bigger, thank you, Rebecca >>And Brian Beau Han global director and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming on. Thank you. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? Why w why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think a I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage the strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as a launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, the associate or employee to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. That'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it weekly, call up sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards, uh, enterprise data platforms and digital products. And then ultimately, uh, uh, uh, you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that? You know, how do ideas go from getting tested in months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit. Let's, let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that? It is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, thank you for that. And, um, I've got to give call a lot of credit because as we started to think about this journey, it was clear. It was a bold ambition was, uh, something that, you know, we had all to do differently. And so the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. They're one of the best at supply chain. >>So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership, we always think about this as a collective group so that we can keep that front and center. >>And what I think ultimately has enabled us to do is it's allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way, >>Brian, about you, what have you observed and what are you thinking about in terms of how this is helping teams collaborate differently? Yeah, >>Absolutely. And RJ made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of skill and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda and frankly Takeda was, was really, I think, pretty visionary and on their way here, right. And taking this kind of cross-functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure all to altogether and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool as these capabilities and the best way to do that. Isn't across kind of a cross collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this color, this, this digital and data kind of capability building, uh, it takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Qaeda where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these, uh, very much sort of remote, uh, sort of days, we, we use what we call global it meet days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that can be considered. And then thirdly, um, of course every organization has to work on how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's ability to become more agile and more innovative and at a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the is going to be the silver bullet where in fact it is the culture, it is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and that kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and so that's been, that's been key. And so we think about innovation at Amazon and AWS and Chrome mentioned some of the things that, you know, a partner like AWS brings to the table is we talk a lot about builders, right? >>So we're kind of obsessive about builders. Um, and, and we meet what we mean by that is we, we, at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake and whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of, uh, innovation, pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with the Qaeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well and Accentures. And so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon are two two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with Decatur around innovation, that's been really critical. >>Carl, where are you already seeing signs of success? Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on, on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a nave. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high-speed pilots that we're working through right now, specifically in this, in this area. And we're seeing really great results already. Um, and so that's, that's one specific area of focus >>Arjun. I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey for me? Yes. >>Yeah, no, I was breaking up a bit. No, I think they, um, the key is what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, in all the components that you need, that ultimately that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and the life sciences clients, right. We're trying to take a 14 year process of research and development that takes billions of dollars and compress that, right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that the Qaeda has constructed with this Fuji program really has all the ingredients, um, that are required for that success. >>Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. >>Yeah, it's been fun. Thanks Rebecca. >>Thank you for tuning into the cube virtuals coverage of the Accenture executive summit from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. Welcome everyone to the cubes of Accenture >>Executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, And we also have Matthew lb. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for having us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with you. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yes, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westminster police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of, um, what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach officers on the frontline through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing and an old clunky system that needed a technological, uh, reimagination, so what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and sort of my operational colleagues, we recognize the benefits, um, that data analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and, um, suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space that's appropriate for policing >>Helen? I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that tide would provide in this space because, you know, without moving to a cloud environment, we would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around scalability, interoperability, you know, disaster things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with the wet with the West Midlands police, sorry, and helping them implement this cloud first journey? >>Yeah, so I guess, um, by January the West Midlands police started, um, pay for five years ago now. So, um, we set up a partnership with the force I, and you to operate operation the way that was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with less neutral on, um, over the last five years. Um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and the things that that enabled us today, um, I'm from an Accenture perspective that allowed us to bring in a number of the different themes that we have say cloud themes, security teams, um, interacted from a design perspective, as well as more traditional services that people would associate with the country. >>So much of this is about embracing comprehensive change to experiment, innovate, and try different things. Matthew, how, how do you help an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things for that, you know, what's being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work through, um, the issues that the forest are seeing the outcomes they're looking to achieve rather than simply focusing on the long list of requirements I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should to, right. It's not always a one size fits all. Obviously, you know, today what we thought was critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is going to outdate before you even get that. >>How, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of context, when we, um, started working with essentially century AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analysts to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, I'm really, it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever whizzbang things to, um, every officer in the force, being able to access that level of data at their fingertips literally. So what they would touch we've done before is if they needed to check and address or check, uh, details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to, um, a centralized function and speak to an operator, relay the questions either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings, um, from that point of view are immense. And I think just parallel to that is the quality of our data because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know, that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes as opposed to, you know, half an hour, an hour or a drive back to the station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend, um, out with the public doing what they, you know, we all should be doing. >>And have you seen that kind of return on investment because what you were just describing with all the steps that we'd needed to be taken in prior to this to verify and address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and that certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result and more time out on the front line. Also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>Matthew, I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change, >>Um, unique about the West new misplaces, the buy-in from the top, it depend on the chief and his exact team. And Helen is the leader from an IOT perspective. Um, the entire force is bought in. So what is a significant change program? Uh, uh, not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort. That's been put into bake, the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that it's making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try to get us, don't try to get us to do anything new here. It works. How do you get the buy-in that you need to, to do this kind of digital transformation? >>I think it, it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front tie, uh, frontline offices. So with DDI in particular, I think the stat change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job that not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? >>And it was like, yeah, okay. It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stack change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to our policing by itself, really without much selling >>Matthew, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>So we've, um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of video. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this made productivity, >>Um, productivity savings equivalent to 154 full-time officers. Uh, what's next, I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy, but because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see now is we need to exploit and build on the investments that we've made, um, in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better, um, at this, um, the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. >>Um, you know, we're always being expected to, again, look after the public purse and do more for less. And I think this is certainly an and our cloud journey and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. Exciting times. Indeed. Thank you so much. And Matthew for joining us, I really appreciate it. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe with digital coverage, >>AWS reinvent executive summit, 2020, sponsored by Accenture and AWS. Everyone. Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Accenture gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you, you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So number of years back, we, we looked at kind of our infrastructure and our landscape. I'm trying to figure out where we wanted to go next. And we were very analog based, um, and stuck in the old it groove of, you know, capital refresh, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could, uh, become very different business to the one that we were back then. Um, obviously cloud is an accelerant to that and we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a, you know, great organizations that can take you on the journey and, uh, you know, start to deliver a bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, uh, not all the way there, but to where we're a long way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs, >>Forget the Douglas. I want to just real quick and redirect to you and say, you know, for all the people who said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit. Really, if you got in early and you paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project I'm very know transformational product project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud would have been able to achieve that this year. It would have been much different. It would have been very difficult to do the fact that we were able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end and we've delivered a brand new digital capability across the entire business. Um, it wouldn't >>Have been impossible if we could, I guess, stayed in the old world. The fact that we moved into the new Naval by the Navy allowed us to work in this unprecedented gear >>Just quick. What's your personal view on this? Because I've been saying on the Cuban reporting, necessity's the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're gonna get to Sydney. You get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned writing, and a lot of these things we try to do and, you know, typically, you know, hardware capabilities of the last to be told and, and always the only critical path to be done. You know, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going, right. So you, a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days. And it truly allowed us to, we had to VJ things, move things. And, you know, we were able to do that in this environment with AWS to support and the fact that we can kind of turn things off and on as quickly as we need it. Yeah. >>Cloud-scale is great for speed. So DECA got, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops worlds, they saw this early, that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>All right. So we started off with us and we work with lions experts and, uh, the lost knowledge that allowed reconstructive being had. Um, we then applied our journey group cloud strategy basically revolves around the seven Oz and, and, uh, you know, the deep peaking steps from our perspective, uh, assessing the current bottom, setting up the new cloud in modern. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the things that, uh, no we did not along this journey was that, you know, you can have the best plans, but bottom of that, we were dealing with, we often than not have to make changes. Uh, what a lot of agility and also work with a lot of collaboration with the, uh, Lyon team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, essentially mobilize all of us. >>What were some of the learnings real quick, your journey there? >>So I think perspective the key learnings around that, you know, uh, you know, what, when we look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud, a lot of the documentation, et cetera, was not, uh, available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making Jovi had on that real SMEs across the board globally, that we could leverage across various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment would line >>Just do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've got to have your, your process and you're going to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of, after we got a long way down, the track of looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get left with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, um, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what it's going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that you're able to understand the benefits and the value that you're going to drive back towards the business. >>Let's do it. If you don't mind me asking what was some of the obstacles encountered or learnings, um, that might've differed from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relative music, because they're a known quantity, it's relatively modern architectures and infrastructures, and you can, you know, upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and, and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they'll say yes, until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, which actually resulted in a much cleaner environment post and post migration. Yeah. >>Well, expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value, uh, Stuart and Siddique. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunities to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus >>Yeah. At the start, it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in cloud when we, uh, when we started, um, Doug mentioned earlier a really significant transformation project that we've undertaken recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balanced bit is, um, legacy infrastructure that is just gonna retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard yards in the previous years when you start business challenges, trying out as, >>So do you get any common reaction to the cloud percentage penetration? >>Sorry, I didn't, I didn't catch that, but I, all I was going to say was, I think it's like the typical 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get 80% off the, uh, application onto the cloud. And over the last year is the 20% that we have been migrating. And Stuart said, right. A lot of it is also, that's going to be your diet. And I think our next big step is going to be obviously, you know, the icing on the cake, which is to decommission all of these apps as well. Right. So, you know, to get the real benefits out of, uh, out of the whole conservation program from a, uh, from a reduction of CapEx, OPEX perspective, >>Douglas and Stuart, can you guys talk about the decision around the clouds because you guys have had success with AWS? Why AWS how's that decision made? Can you guys give some insight into some of those things? >>I can, I can start, start off. I think back when the decision was made and it was, it was a while back, um, you know, there was some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, um, some very robust and, um, just future proof and, and proven technology. And AWS gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and AWS gives you that, right. And particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of technology and the, the skills and the knowledge to, to move you forward in that direction side. Um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can then take you on the journey >>Just to build on that. So obviously, you know, lines like an antivirus, but, you know, we knew it was a very good choice given the, um, >>Uh, skills and the capability that we had, as well as the assets and tools we had to get the most out of an AWS. And obviously our CEO globally just made an announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well with AWS. We've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successful. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, your essential cloud outcomes, research shown, it's the cycle of innovation with the cloud, that's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID has impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday into Tuesday, because we were cloud-based and, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And, and we had all of our people working remotely, um, within, uh, you know, effectively one business day. Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get the right hardware to be able to deliver to their user base. >>So, um, you know, one example where you're able to scale and, uh, uh, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less this, the, and all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas, you know, in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on telling you that you need to bump it up and conversely Scarlett down at the same rate. So for us with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward with >>Yeah, Douglas, one of the things that I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a second >>I think, to echo and kind of build on what Stewart said. I think that the reason that we've had success and I guess the momentum is we, we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, a line new achievements, growth objectives, and also its ambitions as far as what he wants to do, uh, with growth in whatever they may do as acquiring other companies and moving into different markets and launching new product. So we've actually done it in a way that there's, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind waiting, and what's the priorities for the future. What's next for lion and a century >>Christmas holidays, I'll start Christmas holidays. And I spent a third year and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment, there's more future growth. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that AWS continue to bring to the market base, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down our efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and show value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then digital capability they have and getting the most out of that investment. And then I think it's also moving to, >>Uh, and adopting more new ways of working as far as, you know, the state of the business. Um, it's getting up the speed of the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right. So I think it's really leveraging the most out of a platform and then, you know, being efficient in launching things. So putting the, with the business, >>Cedric, any word from you on your priorities by UC this year and folding. >>Yeah. So, uh, just going to say like e-learning squares, right for me were around, you know, just journey. This is a journey to the cloud, right. And, uh, you know, as well dug into sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to ID to your, uh, product windows, et cetera. Right. And it takes time with this stuff, but, uh, uh, you know, you gotta get started on it and, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, I'm looking forward? I think for, from Alliance perspective, it's, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all stack drive. And as I think Stewart said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS it's basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a century and sharing your environment and what's going on and your journey you're on the right wave. Did the work you were in that it's all coming together with faster, congratulations for your success, and really appreciate Douglas with Steve for coming on as well from Accenture. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with the center and the cube. I'm Sean ferry, your host, thanks for watching From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show. Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much, Liz. You'll be. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem Johan. What was the problem you were trying to solve at shell? >>Yeah, the ethical back a couple of years, we started summer 2017, where we had a meeting with the deg, the gas exploration in shell, and the main problem they had. Of course, they got lots of lots of data, but are unable to find the right data. They need to work from once the day, this was scattered in is scattered my boss kind of Emirates all over the place and turned them into real, probably tried to solve is how that person working exploration could find their proper date, not just a day of loss of date. You really needed that we did probably talked about is summer 2017. We said, okay. The only way ABC is moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a freaking that building, that Stu environment that the, that universe, so that single data level to put all your exploration and Wells data into that single environment that was intent and every cent, um, already in March of that same year, we said, well, from Michele point of view, we will be far better off if we could make this an industry solution and not just a shelf solution, because Shelby, Shelby, if you can make this industry solution, but people are developing applications for it. >>It also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of, if you have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So in March, we reached out to about eight or nine other large, uh, I gas operators, like the economics, like the totals, like the chefs of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together, lots of other companies, we also need to look at, okay, how, how we organize that, or is that if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and said, okay, let's, let's form the ODU forum as we call it the time. So it's September, 2080, where I did a Galleria in Houston, but the kick off meeting for the OT four with about 10 members at the time. So there's just over two years ago, we started an exercise for me called ODU, kicked it off. Uh, and so that's really then we'll be coming from and how we got there. Also >>The origin story. Um, well, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSD? >>Well, a couple of things we've tried to achieve with OSU, um, first is really separating data from applications. And what is the, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked or tied together. And if you have them and a new company coming along and say, I have this new application and has access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the subsurface space. And they got all the data in what we call silos in small little islands out there. So we're trying to do is first break the link to great, great. >>They put the data in a single data bathroom, and a third part who does standard layer. On top of that, it's an API layer on top of the, a platform. So we could create an ecosystem out of companies to start developing soft applications on top of dev data platform across you might have a data platform, but you're only successful. If you have a rich ecosystem of people start developing applications on top of that. And then you can explore today, like small companies, last company, university, you name it, we're getting after create an ecosystem out here. So the three things, whereas was first break the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company. It would only be met. It will be managed the data structures by the OT forum. Secondly, then the data of single data platform certainly has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications because now you have access to the data. I've got the data no longer linked to somebody whose application was all freely available for an API layer. That was, that was all September, 2018, more or less. >>And to bring you in here a little bit, can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johan said started with a challenge that was really brought out at shell. The challenges that geo-scientists spend up to 70% of their time looking for data, I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy chain and deliver value from these use cases to the energy industry and beyond. Thank you, Lee, uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with speed. >>Well, of course, access a cloud first approach only works together in an Amazon environment, AWS environment. So we really look at, at, at, at Accenture and others altogether helping shell in this space. Now the combination of the two is what we're really looking at, uh, where access of course can be, this is not a student who that environment operates, support knowledge to an environment. And of course, Amazon would be doing that to today's environment that underpinning, uh, services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and bubble because we are anus. Then when the release feed comes to the market in Q1 next year of ODU, when he started going to Audi production inside shell, but as the first release, which is ready for prime time production across an enterprise will be released one just before Christmas, last year when he's still in may of this year. But release three is the first release we want to use for full scale production deployment inside shell, and also all the operators around the world. And there is what Amazon, sorry. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, firstly make it, it's a great solution because you start making a much more efficient use of your resources, which is, which is already an important one. The second thing they're doing is also, we started with ODU in the oil and gas space with the expert development space. We've grown, uh OTU but in our strategy of growth, OSU now also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and, and an open energy data platform, not just for the, for the, I want to get into steam that's for new industry, any type of energy industry. So our focus is to create, bring that data of all those various energy data sources together into a single data platform. You're going to use AI and other technology on top of that to exploit the data, to meet again in a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to how secure is the data on OSD you, um, actually, can I talk, can I do a follow up on the sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical on-prem data center. Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases, four 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. And security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military global banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build and operate each of our regions. So that customers benefit from the only commercial cloud that's had hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data >>And today it's hundreds of servers or Wells data. We got to add to that production around the middle of next year. That means that the whole upstate business. So we've got, if you look at MC, obviously this goes from exploration all the way to production. You've been at the into to a single data platform. So production will be added the round Q3 of next year. Then it principal, we have a difficult, the elder data that single environment, and we want to extended them to other data sources or energy sources like solar farms, wheat farms, uh, hydrogen hydro at San Francisco. We want to add a whore or a list of other day. >>And he saw a student and B all the data together into a single data club. So we move from an fallen guest, a data platform to an energy data platform. That's really what our objective is because the whole industry we've looked at, I've looked at our company companies all moving in that same direction of quantity, of course are very strong at all, I guess, but also increase the, got into all the other energy sources like, like solar, like wind, like, like the hydrogen, et cetera. So we, we move exactly the same method that, that, that the whole OSU can really support at home. And as a spectrum of energy sources, of course, >>And Liz and Johan. I want you to close us out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. You we'll start with you, Liz. What do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges. >>Yeah. First, nobody can look that far ahead, any more nowadays, especially 10 years mean now, who knows what happens in 10 years, but if you look what our whole objective is that really in the next five years owes you will become the key backbone for energy companies for storing your data. You are efficient intelligence and optimize the whole supply energy supply chain in this world out there. >>Rubbers Liz Dennett. Thank you so much for coming on the cube virtual, >>Thank you, >>Rebecca nights, stay tuned for more of our coverage of the Accenture executive summit >>Around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Kubila. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show >>Kishore. Thank you very much. >>Nice to meet again. And, uh, Tristin moral horse set. He is the managing director, Accenture cloud first North American growth. Welcome back to YouTube. >>Great to be back in. Great to see you again, Rebecca. >>Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my nav and green cloud advisor >>Capability. Kishor I want to start with you. So my NAB is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the miner platform, what it is. >>Sure, Rebecca, you know, we lost it and now 2019 and, uh, you know, it is a cloud platform to help our clients navigate the complexity of cloud and cloud decisions and to make it faster and obviously innovate in the cloud, uh, you know, with the increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation of the acceleration to cloud much faster. This platform that you're talking about has enabled hundred and 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet the strategy business needs and the clients are loving it. >>I want to go to you now trust and tell us a little bit about how my nav works and how it helps companies make good cloud choices. >>Yeah. So Rebecca we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for. It really looks at a variety of variables, including infrastructure operating model and fundamentally what clients business outcomes, um, uh, our clients are, are looking for and, and identify as the optimal solution for what they need. And we design this to accelerate and we mentioned the pandemic. One of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of, uh, collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we aligned with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a wait to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Sure. I want to talk with you now about my NABS multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my NAB, we continue to enhance capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the brain trust advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did, a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what we entered by brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others, lot of our clients are accelerating to a green cloud strategy to unlock beta financial, societal and environmental benefit, uh, through obviously cloud-based circular, operational and sustainable products and services. That is something that, uh, we are enhancing my now and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run or renewable energy, some incredibly creative constructs on the how to do that. And sustainability is therefore a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the cloud providers with a sustainability agenda of our clients. And so what we look into way the mine EF works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers, um, and our green plot advisors, sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green club. Very, very important. Yeah, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States where we're at? What is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe, and our growth markets adopt this. And we have seen case studies in all three markets >>Kisha. I want to bring you back into the conversation. Talk a little bit about how mine up ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet has talked about post COVID leadership requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see you, uh, Julie Sweet, uh, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering data value for our clients when they need it the most. And with the district transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud, Tristan, talk a little >>Bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results? >>Yes, thank you, Rebecca. I would say two key things right around my now the first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green green cloud impact sustainability impacts with minus we can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings for $27 million over five years. This enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank, the clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in an iterative approach, >>It sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristin was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting from? >>Yeah. Sorry. Yes. We clearly, there are always obstacles to a con journey. If there weren't obstacles, all our clients would be already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit >>Sort of echo, we are continuously evolving with our client needs and reinventing, reinventing for the future. For my advisor, our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet stringent data norms that Kristen was talking about. And the sovereign cloud advisor health organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sound-bitey norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what might have can do with mine. And we have created the ability to take the guesswork out of cloud, navigate the complexity. We are rolling risks costs, and we are achieving clients strategy, business objectives, while building a sustainable lots with being cloud, >>Any platform that can take some of the guesswork out of the future. I'm I'm on board with. Thank you so much, Kristin and Kishore. This has been a great conversation. Thank you, Rebecca. Thank you, Rebecca. Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight. >>Yeah, Yeah.
SUMMARY :
It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to So you just talked about the widening gap. all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all of the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, the employees are able to embrace this change. across every department, I'm the agent of this change is going to be the employees or weapon, And because the change management is, is often the hardest And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And this is, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And in fact, in the cloud world, it was one of the first, um, And one great example is what we are doing with Takeda, uh, billable, to drive more customer insights, um, come up with breakthrough Yeah, the future to the next, you know, base camp, as I would call it to further this productivity, And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be the forefront of that change Thank you so much for joining us Karthik. It's the cube with digital coverage And what happens when you bring together the scientific, And Brian Beau Han global director and head of the Accenture AWS business group at Amazon Um, and I think that, you know, there's a, there's a need ultimately to, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. So Arjun, I want to bring you into this conversation a little bit. uh, something that, you know, we had all to do differently. in the governance and every level of leadership, we always think about this as a collective the same way, the North side, the same way, And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are Uh, and so I think that that's, you know, one, one element that can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. of the things that, you know, a partner like AWS brings to the table is we talk a lot about builders, And it's not just the technical people or the it people who are you know, some decisions, what we call it at Amazon are two two-way doors, meaning you can go through that door, And so we chose, you know, uh, with our focus on, I want you to close this out here. sort of been great for me to see is that when people think about cloud, you know, Well, thank you so much. Yeah, it's been fun. It's the cube with digital coverage of How big is the force and also what were some of the challenges that you were grappling with Um, so the reason we sort of embarked um, you know, certainly as a, as an it leader and sort of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you the public sector that, you know, there are many rules and regulations quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different themes that we have say cloud themes, security teams, um, So much of this is about embracing comprehensive change to experiment, the outcomes they're looking to achieve rather than simply focusing on the long list of requirements I think was critical So to give you a little bit of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our data because we had a lot of data, And have you seen that kind of return on investment because what you were just describing with all the steps Um, but all the, you know, the minutes here and that certainly add up Have you seen any changes And Helen is the leader from an IOT perspective. And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, see, you know, to see the stack change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? the 30 day challenge and nudge theory around how can we gradually encourage people to use things? I want to hear, where do you go from here? not that simple, but, um, you know, we've, we've been through significant change in the last And I see now that we have good at embedded in operational So I want to ask Stuart you first, if you can talk about this transformation and stuck in the old it groove of, you know, capital refresh, um, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick and redirect to you and say, you know, for all the people who said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires by the Navy allowed us to work in this unprecedented gear Because I've been saying on the Cuban reporting, necessity's the mother of all and always the only critical path to be done. And what specifically did you guys do at Accenture and how did it all come applications to the cloud now, you know, one of the things that, uh, no we did not along uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might've differed from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't invested in the future hundred percent of the time, they'll say yes, until you start to lay out to them, okay, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, So, um, you know, having a lot of that legwork done for us and AWS gives you that, So obviously, you know, lines like an antivirus, but, you know, we knew it was a very good So, um, you know, really good behaviors as an a lot of people kind of going through the same process, knowing what you guys know now, And, and we had all of our people working remotely, um, within, uh, you know, effectively one business day. the time you talk about, um, you know, less this, the, and all of these kinds of things. And this is really about you guys getting It was actually linked to broader business changes, you know, creating basically a digital platform Stuart and Douglas, you don't mind waiting, and what's the priorities for the future. to figure out how we unlock that value, um, you know, drive our costs down our efficiency, our customer base, um, that, uh, that we continue to, you know, sell our products to and work with Uh, and adopting more new ways of working as far as, you know, the state of the business. And it takes time with this stuff, but, uh, uh, you know, Did the work you were in that it's all coming together with faster, What was the problem you were trying to solve at shell? And that, that was at the time that we called it as the, make money out of how we start a day that we can make money out of, if you have access to the data, we can explore the data. What were some of the things you were trying to achieve with the OSD? So the first thing we did is really breaking the link between the application, I've got the data no longer linked to somebody whose application was all freely available for an API layer. And to bring you in here a little bit, can you talk a little bit about some of the imperatives from the a lot of goods when we started rolling out and put in production, the old you are three and bubble because we are So one of the other things that we talk a lot about here on the cube is sustainability. of that to exploit the data, to meet again in a single data platform. purchases, four 51 found that AWS performs the same task with an So that customers benefit from the only commercial cloud that's had hits service offerings and You've been at the into to a single data platform. And he saw a student and B all the data together into a single data club. Um, honestly, the incredibly cool thing about working at AWS is you who knows what happens in 10 years, but if you look what our whole objective is that really in the next five Thank you so much for coming on the cube virtual, It's the cube with digital coverage of He is the Accenture senior managing director cloud first global services Thank you very much. He is the managing director, Great to see you again, Rebecca. Even in this virtual format, it is good to see your faces. So my NAB is a platform that is really celebrating to make it faster and obviously innovate in the cloud, uh, you know, with the increased relevance I want to go to you now trust and tell us a little bit about how my nav works and how it helps One of the big focus now is to accelerate. having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. about the green cloud advisor capability and its significance, particularly as so many companies And one of the things that we did, a lot of research we found out is that there's an ability to influence or renewable energy, some incredibly creative constructs on the how to do that. What is the breakdown that you're seeing right now? And we have seen case studies in all I want to bring you back into the conversation. And with the district transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need This enabled the client to get started, knowing that there is a business is getting people to sign on and the new technologies and new platforms. What man I gives the ability is to navigate through those, to start quickly. And the sovereign cloud advisor health organization to create an Any platform that can take some of the guesswork out of the future.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Liz | PERSON | 0.99+ |
Liz Dennett | PERSON | 0.99+ |
Rebecca Knight | PERSON | 0.99+ |
Takeda | ORGANIZATION | 0.99+ |
Steve | PERSON | 0.99+ |
Rebecca | PERSON | 0.99+ |
Matthew | PERSON | 0.99+ |
Stewart | PERSON | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
Brian | PERSON | 0.99+ |
Johan | PERSON | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Justin | PERSON | 0.99+ |
Carl | PERSON | 0.99+ |
Arjan Beatty | PERSON | 0.99+ |
Johann | PERSON | 0.99+ |
Accenture | ORGANIZATION | 0.99+ |
40 | QUANTITY | 0.99+ |
Julie Sweet | PERSON | 0.99+ |
Helen | PERSON | 0.99+ |
Stuart | PERSON | 0.99+ |
Europe | LOCATION | 0.99+ |
Karthik | PERSON | 0.99+ |
September, 2018 | DATE | 0.99+ |
Johan Krebbers | PERSON | 0.99+ |
Australia | LOCATION | 0.99+ |
Lee | PERSON | 0.99+ |
John | PERSON | 0.99+ |
Kristin | PERSON | 0.99+ |
six | QUANTITY | 0.99+ |
$3 billion | QUANTITY | 0.99+ |
January, 2018 | DATE | 0.99+ |
Brian Beau Han | PERSON | 0.99+ |
Arjun | PERSON | 0.99+ |
OSU | ORGANIZATION | 0.99+ |
Hemanth Manda, IBM Cloud Pak
(soft electronic music) >> Welcome to this CUBE Virtual Conversation. I'm your host, Rebecca Knight. Today, I'm joined by Hermanth Manda. He is the Executive Director, IBM Data and AI, responsible for Cloud Pak for Data. Thanks so much for coming on the show, Hermanth. >> Thank you, Rebecca. >> So we're talking now about the release of Cloud Pak for Data version 3.5. I want to explore it for, from a lot of different angles, but do you want to just talk a little bit about why it is unique in the marketplace, in particular, accelerating innovation, reducing costs, and reducing complexity? >> Absolutely, Rebecca. I mean, this is something very unique from an IBM perspective. Frankly speaking, this is unique in the marketplace because what we are doing is we are bringing together all of our data and AI capabilities into a single offering, single platform. And we have continued, as I said, we made it run on any cloud. So we are giving customers the flexibility. So it's innovation across multiple fronts. It's still in consolidation. It's, in doing automation and infusing collaboration and also having customers to basically modernize to the cloud-native world and pick their own cloud which is what we are seeing in the market today. So I would say this is a unique across multiple fronts. >> When we talk about any new platform, one of the big concerns is always around internal skills and maintenance tasks. What changes are you introducing with version 3.5 that does, that help clients be more flexible and sort of streamline their tasks? >> Yeah, it's an interesting question. We are doing a lot of things with respect to 3.5, the latest release. Number one, we are simplifying the management of the platform, made it a lot simpler. We are infusing a lot of automation into it. We are embracing the concept of operators that are not open shelf has introduced into the market. So simple things such as provisioning, installation, upgrades, scaling it up and down, autopilot management. So all of that is taken care of as part of the latest release. Also, what we are doing is we are making the collaboration and user onboarding very easy to drive self service and use the productivity. So overall, this helps, basically, reduce the cost for our customers. >> One of the things that's so striking is the speed of the innovation. I mean, you've only been in the marketplace for two and a half years. This is already version 3.5. Can you talk a little bit about, about sort of the, the innovation that it takes to do this? >> Absolutely. You're right, we've been in the market for slightly over two and a half years, 3.5's our ninth release. So frankly speaking, for any company, or even for startups doing nine releases in 2.5 years is unheard of, and definitely unheard of at IBM. So we are acting and behaving like a startup while addressing the go to market, and the reach of IBM. So I would say that we are doing a lot here. And as I said before, we're trying to address the unique needs of the market, the need to modernize to the cloud-native architectures to move to the cloud also while addressing the needs of our existing customers, because there are two things we are trying to focus, here. First of all, make sure that we have a modern platform across the different capabilities in data and AI, that's number one. Number two is also how do we modernize our existing install base. We have six plus billion dollar business for data and AI across significant real estates. We're providing a platform through Cloud Pak for Data to those existing install base and existing customers to more nice, too. >> I want to talk about how you are addressing the needs of customers, but I want to delve into something you said earlier, and that is that you are behaving like a startup. How do you make sure that your employees have that kind of mindset that, that kind of experimental innovative, creative, resourceful mindset, particularly at a more mature company like IBM? What kinds of skills do you try to instill and cultivate in your, in your team? >> That's a very interesting question, Rebecca. I think there's no single answer, I would say. It starts with listening to the customers, trying to pay detailed attention to what's happening in the market. How competent is it reacting. Looking at the startups, themselves. What we did uniquely, that I didn't touch upon earlier is that we are also building an open ecosystem here, so we position ourselves as an open platform. Yes, there's a lot of IBM unique technology here, but we also are leveraging open source. We are, we have an ecosystem of 50 plus third party ISVs. So by doing that, we are able to drive a lot more innovation and a lot faster because when you are trying to do everything by yourself, it's a bit challenging. But when you're part of an open ecosystem, infusing open source and third party, it becomes a lot easier. In terms of culture, I just want to highlight one thing. I think we are making it a point to emphasize speed over being perfect, progress over perfection. And that, I think, that is something net new for IBM because at IBM, we pride ourselves in quality, scalability, trying to be perfect on day one. I think we didn't do that in this particular case. Initially, when we launched our offense two and a half years back, we tried to be quick to the market. Our time to market was prioritized over being perfect. But now that is not the case anymore, right? I think we will make sure we are exponentially better and those things are addressed for the past two and one-half years. >> Well, perfect is the enemy of the good, as we know. One of the things that your customers demand is flexibility when building with machine learning pipeline. What have you done to improve IBM machine learning tools on this platform? >> So there's a lot of things we've done. Number one, I want to emphasize our building AI, the initial problem that most of our customers concerned about, but in my opinion, that's 10% of the problem. Actually deploying those AI models or managing them and covering them at scales for the enterprise is a bigger challenge. So what we have is very unique. We have the end-to-end AI lifecycle, we have tools for all the way from building, deploying, managing, governing these models. Second is we are introducing net new capabilities as part of a latest release. We have this call or this new service called WMLA, Watson Machine Learning Accelerator that addresses the unique challenges of deep learning capabilities, managing GPUs, et cetera. We are also making the auto AI capabilities a lot more robust. And finally, we are introducing a net new concept called Federator Learning that allows you to build AI across distributed datasets, which is very unique. I'm not aware of any other vendor doing this, so you can actually have your data distributed across multiple clouds, and you can build an aggregated AI model without actually looking at the data that is spread across these clouds. And this concept, in my opinion, is going to get a lot more traction as we move forward. >> One of the things that IBM has always been proud of is the way it partners with ISVs and other vendors. Can you talk about how you work with your partners and foster this ecosystem of third-party capabilities that integrate into the platform? >> Yes, it's always a challenge. I mean, for this to be a platform, as I said before, you need to be open and you need to build an ecosystem. And so we made that a priority since day one and we have 53 third party ISVs, today. It's a chicken and egg problem, Rebecca, because you need to obviously showcase success and make it a priority for your partners to onboard and work with you closely. So, we obviously invest, we co-invest with our partners and we take them to market. We have different models. We have a tactical relationship with some of our third party ISVs. We also have a strategic relationship. So we partner with them depending on their ability to partner with us and we go invest and make sure that we are not only integrating them technically, but also we are integrating with them from a go-to-market perspective. >> I wonder if you can talk a little bit about the current environment that we're in. Of course, we're all living through a global health emergency in the form of the COVID-19 pandemic. So much of the knowledge work is being done from home. It is being done remotely. Teams are working asynchronously over different kinds of digital platforms. How have you seen these changes affect the team, your team at IBM, what kinds of new kinds of capabilities, collaborations, what kinds of skills have you seen your team have to gain and have to gain quite quickly in this environment? >> Absolutely. I think historically, IBM had quite a, quite a portion of our workforce working remotely so we are used to this, but not at the scale that the current situation has compelled us to. So we made a lot more investments earlier this year in digital technologies, whether it is Zoom and WebEx or trying to use tools, digital tools that helps us coordinate and collaborate effectively. So part of it is technical, right? Part of it is also a cultural shift. And that came all the way from our CEO in terms of making sure that we have the necessary processes in place to ensure that our employees are not in getting burnt out, that they're being productive and effective. And so a combination of what I would say, technical investments, plus process and leadership initiatives helped us essentially embrace the changes that we've seen, today. >> And I want you to close us out, here. Talk a little bit about the future, both for Cloud Pak for Data, but also for the companies and clients that you work for. What do you see in the next 12 to 24 months changing in the term, in terms of how we have re-imagined the future of work. I know you said this was already version nine. You've only been in the marketplace for, for not even three years. That's incredible innovation and speed. Talk a little bit about changes you see coming down the pike. >> So I think everything that we have done is going to get amplified and accelerated as we move forward, shift to cloud, embracing AI, adopting AI into business processes to automate and amplify new business models, collaboration, to a certain extent, consolidation of the different offerings into platforms. So all of this, we, I obviously see that being accelerated and that acceleration will continue as we move forward. And the real challenge I see with our customers and all the enterprises is, I see them in two buckets. There's one bucket which are resisting change, like to stick to the old concepts, and there's one bucket of enterprises who are embracing the change and moving forward, and actually get accelerating this transformation and change. I think it will be successful over the next one to five years. You know, it could be under the other bucket and if you're not, I think it's, you're going to get, you're going to miss out and that is getting amplified and accelerated, as we speak. >> So for those ones in the bucket that are resistant to the change, how do you get them onboard? I mean, this is classic change management that they teach at business schools around the world. But what are some advice that you would have to those who are resisting the change? >> So, and again, frankly speaking, we, at IBM, are going through that transition so I can speak from experience. >> Rebecca: You're drinking the Kool-Aid. >> Yeah, when, when I think, one way to address this is basically take one step at a time, like as opposed to completely revolutionizing the way you do your business. You can transform your business one step at a time while keeping the end objective as your goal, as your end goal. So, and it just want a little highlight that with full factor, that's exactly what we are enabling because what we do is we enable you to actually run anywhere you like. So if most of your systems, most of your data and your models, and analytics are on-premise, you can actually start your journey there while you plan for the future of a public cloud or a managed service. So my advice is pretty simple. You start the journey, but you can take, you can, you don't need to, you don't need to do it as a big bang. You, it could be a journey, it could be a gradual transformation, but you need to start the journey today. If you don't, you're going to miss out. >> Baby steps. Hey Hermanth Manda, thank you so much for joining us for this Virtual CUBE Conversation >> Thank you very much, Rebecca. >> I'm Rebecca Knight, stay tuned for more of theCUBE Virtual. (soft electronic music)
SUMMARY :
He is the Executive but do you want to just talk a little bit So we are giving one of the big concerns is of the platform, made it a lot simpler. the innovation that it takes to do this? the need to modernize to the and that is that you are is that we are also building of the good, as we know. that addresses the unique challenges One of the things that IBM has always and we have 53 third party ISVs, today. So much of the knowledge And that came all the way from our CEO and clients that you work for. over the next one to five years. in the bucket that are So, and again, frankly speaking, is we enable you to actually Hey Hermanth Manda, thank you so much for more of theCUBE Virtual.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Rebecca | PERSON | 0.99+ |
Rebecca Knight | PERSON | 0.99+ |
IBM | ORGANIZATION | 0.99+ |
Hermanth | PERSON | 0.99+ |
Hemanth Manda | PERSON | 0.99+ |
10% | QUANTITY | 0.99+ |
two and a half years | QUANTITY | 0.99+ |
nine releases | QUANTITY | 0.99+ |
two things | QUANTITY | 0.99+ |
Hermanth Manda | PERSON | 0.99+ |
Second | QUANTITY | 0.99+ |
IBM Data | ORGANIZATION | 0.99+ |
one bucket | QUANTITY | 0.99+ |
2.5 years | QUANTITY | 0.99+ |
ninth release | QUANTITY | 0.99+ |
Today | DATE | 0.99+ |
50 plus | QUANTITY | 0.99+ |
One | QUANTITY | 0.99+ |
over two and a half years | QUANTITY | 0.98+ |
five years | QUANTITY | 0.98+ |
two buckets | QUANTITY | 0.98+ |
today | DATE | 0.98+ |
both | QUANTITY | 0.98+ |
First | QUANTITY | 0.97+ |
three years | QUANTITY | 0.97+ |
WMLA | ORGANIZATION | 0.97+ |
COVID-19 pandemic | EVENT | 0.96+ |
Kool-Aid | ORGANIZATION | 0.96+ |
Watson Machine Learning Accelerator | ORGANIZATION | 0.96+ |
Cloud Pak for Data | TITLE | 0.96+ |
single platform | QUANTITY | 0.96+ |
24 months | QUANTITY | 0.96+ |
one thing | QUANTITY | 0.95+ |
one | QUANTITY | 0.95+ |
Zoom | ORGANIZATION | 0.95+ |
WebEx | ORGANIZATION | 0.94+ |
Number two | QUANTITY | 0.92+ |
day one | QUANTITY | 0.9+ |
Cloud Pak | TITLE | 0.9+ |
single offering | QUANTITY | 0.89+ |
version 3.5 | OTHER | 0.87+ |
12 | QUANTITY | 0.87+ |
one step | QUANTITY | 0.86+ |
53 third party | QUANTITY | 0.84+ |
two and a half years back | DATE | 0.84+ |
single answer | QUANTITY | 0.81+ |
year | QUANTITY | 0.8+ |
nine | OTHER | 0.79+ |
3.5 | OTHER | 0.78+ |
Cloud Pak for Data version 3.5 | TITLE | 0.76+ |
one way | QUANTITY | 0.74+ |
Number one | QUANTITY | 0.74+ |
six plus billion dollar | QUANTITY | 0.7+ |
party | QUANTITY | 0.61+ |
one-half years | QUANTITY | 0.61+ |
past two | DATE | 0.57+ |
3.5 | TITLE | 0.56+ |
version | QUANTITY | 0.56+ |
Cloud Pak | ORGANIZATION | 0.52+ |
Learning | OTHER | 0.46+ |
CUBE | ORGANIZATION | 0.43+ |
Cloud | COMMERCIAL_ITEM | 0.4+ |