(upbeat music) >> Welcome everyone to theCUBE's presentation of the AWS Startup Showcase AI/ML Top Startups Building Foundation Model Infrastructure. This is season three, episode one of our ongoing series covering exciting startups from the AWS ecosystem to talk about data and analytics. I'm your host, Lisa Martin and today we're excited to be joined by two guests from Astronomer. Steven Hillion joins us, it's Chief Data Officer and Jeff Fletcher, it's director of ML. They're here to talk about machine learning and data orchestration. Guys, thank you so much for joining us today. >> Thank you. >> It's great to be here. >> Before we get into machine learning let's give the audience an overview of Astronomer. Talk about what that is, Steven. Talk about what you mean by data orchestration. >> Yeah, let's start with Astronomer. We're the Airflow company basically. The commercial developer behind the open-source project, Apache Airflow. I don't know if you've heard of Airflow. It's sort of de-facto standard these days for orchestrating data pipelines, data engineering pipelines, and as we'll talk about later, machine learning pipelines. It's really is the de-facto standard. I think we're up to about 12 million downloads a month. That's actually as a open-source project. I think at this point it's more popular by some measures than Slack. Airflow was created by Airbnb some years ago to manage all of their data pipelines and manage all of their workflows and now it powers the data ecosystem for organizations as diverse as Electronic Arts, Conde Nast is one of our big customers, a big user of Airflow. And also not to mention the biggest banks on Wall Street use Airflow and Astronomer to power the flow of data throughout their organizations. >> Talk about that a little bit more, Steven, in terms of the business impact. You mentioned some great customer names there. What is the business impact or outcomes that a data orchestration strategy enables businesses to achieve? >> Yeah, I mean, at the heart of it is quite simply, scheduling and managing data pipelines. And so if you have some enormous retailer who's managing the flow of information throughout their organization they may literally have thousands or even tens of thousands of data pipelines that need to execute every day to do things as simple as delivering metrics for the executives to consume at the end of the day, to producing on a weekly basis new machine learning models that can be used to drive product recommendations. One of our customers, for example, is a British food delivery service. And you get those recommendations in your application that says, "Well, maybe you want to have samosas with your curry." That sort of thing is powered by machine learning models that they train on a regular basis to reflect changing conditions in the market. And those are produced through Airflow and through the Astronomer platform, which is essentially a managed platform for running airflow. So at its simplest it really is just scheduling and managing those workflows. But that's easier said than done of course. I mean if you have 10 thousands of those things then you need to make sure that they all run that they all have sufficient compute resources. If things fail, how do you track those down across those 10,000 workflows? How easy is it for an average data scientist or data engineer to contribute their code, their Python notebooks or their SQL code into a production environment? And then you've got reproducibility, governance, auditing, like managing data flows across an organization which we think of as orchestrating them is much more than just scheduling. It becomes really complicated pretty quickly. >> I imagine there's a fair amount of complexity there. Jeff, let's bring you into the conversation. Talk a little bit about Astronomer through your lens, data orchestration and how it applies to MLOps. >> So I come from a machine learning background and for me the interesting part is that machine learning requires the expansion into orchestration. A lot of the same things that you're using to go and develop and build pipelines in a standard data orchestration space applies equally well in a machine learning orchestration space. What you're doing is you're moving data between different locations, between different tools, and then tasking different types of tools to act on that data. So extending it made logical sense from a implementation perspective. And a lot of my focus at Astronomer is really to explain how Airflow can be used well in a machine learning context. It is being used well, it is being used a lot by the customers that we have and also by users of the open source version. But it's really being able to explain to people why it's a natural extension for it and how well it fits into that. And a lot of it is also extending some of the infrastructure capabilities that Astronomer provides to those customers for them to be able to run some of the more platform specific requirements that come with doing machine learning pipelines. >> Let's get into some of the things that make Astronomer unique. Jeff, sticking with you, when you're in customer conversations, what are some of the key differentiators that you articulate to customers? >> So a lot of it is that we are not specific to one cloud provider. So we have the ability to operate across all of the big cloud providers. I know, I'm certain we have the best developers that understand how best practices implementations for data orchestration works. So we spend a lot of time talking to not just the business outcomes and the business users of the product, but also also for the technical people, how to help them better implement things that they may have come across on a Stack Overflow article or not necessarily just grown with how the product has migrated. So it's the ability to run it wherever you need to run it and also our ability to help you, the customer, better implement and understand those workflows that I think are two of the primary differentiators that we have. >> Lisa: Got it. >> I'll add another one if you don't mind. >> You can go ahead, Steven. >> Is lineage and dependencies between workflows. One thing we've done is to augment core Airflow with Lineage services. So using the Open Lineage framework, another open source framework for tracking datasets as they move from one workflow to another one, team to another, one data source to another is a really key component of what we do and we bundle that within the service so that as a developer or as a production engineer, you really don't have to worry about lineage, it just happens. Jeff, may show us some of this later that you can actually see as data flows from source through to a data warehouse out through a Python notebook to produce a predictive model or a dashboard. Can you see how those data products relate to each other? And when something goes wrong, figure out what upstream maybe caused the problem, or if you're about to change something, figure out what the impact is going to be on the rest of the organization. So Lineage is a big deal for us. >> Got it. >> And just to add on to that, the other thing to think about is that traditional Airflow is actually a complicated implementation. It required quite a lot of time spent understanding or was almost a bespoke language that you needed to be able to develop in two write these DAGs, which is like fundamental pipelines. So part of what we are focusing on is tooling that makes it more accessible to say a data analyst or a data scientist who doesn't have or really needs to gain the necessary background in how the semantics of Airflow DAGs works to still be able to get the benefit of what Airflow can do. So there is new features and capabilities built into the astronomer cloud platform that effectively obfuscates and removes the need to understand some of the deep work that goes on. But you can still do it, you still have that capability, but we are expanding it to be able to have orchestrated and repeatable processes accessible to more teams within the business. >> In terms of accessibility to more teams in the business. You talked about data scientists, data analysts, developers. Steven, I want to talk to you, as the chief data officer, are you having more and more conversations with that role and how is it emerging and evolving within your customer base? >> Hmm. That's a good question, and it is evolving because I think if you look historically at the way that Airflow has been used it's often from the ground up. You have individual data engineers or maybe single data engineering teams who adopt Airflow 'cause it's very popular. Lots of people know how to use it and they bring it into an organization and say, "Hey, let's use this to run our data pipelines." But then increasingly as you turn from pure workflow management and job scheduling to the larger topic of orchestration you realize it gets pretty complicated, you want to have coordination across teams, and you want to have standardization for the way that you manage your data pipelines. And so having a managed service for Airflow that exists in the cloud is easy to spin up as you expand usage across the organization. And thinking long term about that in the context of orchestration that's where I think the chief data officer or the head of analytics tends to get involved because they really want to think of this as a strategic investment that they're making. Not just per team individual Airflow deployments, but a network of data orchestrators. >> That network is key. Every company these days has to be a data company. We talk about companies being data driven. It's a common word, but it's true. It's whether it is a grocer or a bank or a hospital, they've got to be data companies. So talk to me a little bit about Astronomer's business model. How is this available? How do customers get their hands on it? >> Jeff, go ahead. >> Yeah, yeah. So we have a managed cloud service and we have two modes of operation. One, you can bring your own cloud infrastructure. So you can say here is an account in say, AWS or Azure and we can go and deploy the necessary infrastructure into that, or alternatively we can host everything for you. So it becomes a full SaaS offering. But we then provide a platform that connects at the backend to your internal IDP process. So however you are authenticating users to make sure that the correct people are accessing the services that they need with role-based access control. From there we are deploying through Kubernetes, the different services and capabilities into either your cloud account or into an account that we host. And from there Airflow does what Airflow does, which is its ability to then reach to different data systems and data platforms and to then run the orchestration. We make sure we do it securely, we have all the necessary compliance certifications required for GDPR in Europe and HIPAA based out of the US, and a whole bunch host of others. So it is a secure platform that can run in a place that you need it to run, but it is a managed Airflow that includes a lot of the extra capabilities like the cloud developer environment and the open lineage services to enhance the overall airflow experience. >> Enhance the overall experience. So Steven, going back to you, if I'm a Conde Nast or another organization, what are some of the key business outcomes that I can expect? As one of the things I think we've learned during the pandemic is access to realtime data is no longer a nice to have for organizations. It's really an imperative. It's that demanding consumer that wants to have that personalized, customized, instant access to a product or a service. So if I'm a Conde Nast or I'm one of your customers, what can I expect my business to be able to achieve as a result of data orchestration? >> Yeah, I think in a nutshell it's about providing a reliable, scalable, and easy to use service for developing and running data workflows. And talking of demanding customers, I mean, I'm actually a customer myself, as you mentioned, I'm the head of data for Astronomer. You won't be surprised to hear that we actually use Astronomer and Airflow to run all of our data pipelines. And so I can actually talk about my experience. When I started I was of course familiar with Airflow, but it always seemed a little bit unapproachable to me if I was introducing that to a new team of data scientists. They don't necessarily want to have to think about learning something new. But I think because of the layers that Astronomer has provided with our Astro service around Airflow it was pretty easy for me to get up and running. Of course I've got an incentive for doing that. I work for the Airflow company, but we went from about, at the beginning of last year, about 500 data tasks that we were running on a daily basis to about 15,000 every day. We run something like a million data operations every month within my team. And so as one outcome, just the ability to spin up new production workflows essentially in a single day you go from an idea in the morning to a new dashboard or a new model in the afternoon, that's really the business outcome is just removing that friction to operationalizing your machine learning and data workflows. >> And I imagine too, oh, go ahead, Jeff. >> Yeah, I think to add to that, one of the things that becomes part of the business cycle is a repeatable capabilities for things like reporting, for things like new machine learning models. And the impediment that has existed is that it's difficult to take that from a team that's an analyst team who then provide that or a data science team that then provide that to the data engineering team who have to work the workflow all the way through. What we're trying to unlock is the ability for those teams to directly get access to scheduling and orchestrating capabilities so that a business analyst can have a new report for C-suite execs that needs to be done once a week, but the time to repeatability for that report is much shorter. So it is then immediately in the hands of the person that needs to see it. It doesn't have to go into a long list of to-dos for a data engineering team that's already overworked that they eventually get it to it in a month's time. So that is also a part of it is that the realizing, orchestration I think is fairly well and a lot of people get the benefit of being able to orchestrate things within a business, but it's having more people be able to do it and shorten the time that that repeatability is there is one of the main benefits from good managed orchestration. >> So a lot of workforce productivity improvements in what you're doing to simplify things, giving more people access to data to be able to make those faster decisions, which ultimately helps the end user on the other end to get that product or the service that they're expecting like that. Jeff, I understand you have a demo that you can share so we can kind of dig into this. >> Yeah, let me take you through a quick look of how the whole thing works. So our starting point is our cloud infrastructure. This is the login. You go to the portal. You can see there's a a bunch of workspaces that are available. Workspaces are like individual places for people to operate in. I'm not going to delve into all the deep technical details here, but starting point for a lot of our data science customers is we have what we call our Cloud IDE, which is a web-based development environment for writing and building out DAGs without actually having to know how the underpinnings of Airflow work. This is an internal one, something that we use. You have a notebook-like interface that lets you write python code and SQL code and a bunch of specific bespoke type of blocks if you want. They all get pulled together and create a workflow. So this is a workflow, which gets compiled to something that looks like a complicated set of Python code, which is the DAG. I then have a CICD process pipeline where I commit this through to my GitHub repo. So this comes to a repo here, which is where these DAGs that I created in the previous step exist. I can then go and say, all right, I want to see how those particular DAGs have been running. We then get to the actual Airflow part. So this is the managed Airflow component. So we add the ability for teams to fairly easily bring up an Airflow instance and write code inside our notebook-like environment to get it into that instance. So you can see it's been running. That same process that we built here that graph ends up here inside this, but you don't need to know how the fundamentals of Airflow work in order to get this going. Then we can run one of these, it runs in the background and we can manage how it goes. And from there, every time this runs, it's emitting to a process underneath, which is the open lineage service, which is the lineage integration that allows me to come in here and have a look and see this was that actual, that same graph that we built, but now it's the historic version. So I know where things started, where things are going, and how it ran. And then I can also do a comparison. So if I want to see how this particular run worked compared to one historically, I can grab one from a previous date and it will show me the comparison between the two. So that combination of managed Airflow, getting Airflow up and running very quickly, but the Cloud IDE that lets you write code and know how to get something into a repeatable format get that into Airflow and have that attached to the lineage process adds what is a complete end-to-end orchestration process for any business looking to get the benefit from orchestration. >> Outstanding. Thank you so much Jeff for digging into that. So one of my last questions, Steven is for you. This is exciting. There's a lot that you guys are enabling organizations to achieve here to really become data-driven companies. So where can folks go to get their hands on this? >> Yeah, just go to astronomer.io and we have plenty of resources. If you're new to Airflow, you can read our documentation, our guides to getting started. We have a CLI that you can download that is really I think the easiest way to get started with Airflow. But you can actually sign up for a trial. You can sign up for a guided trial where our teams, we have a team of experts, really the world experts on getting Airflow up and running. And they'll take you through that trial and allow you to actually kick the tires and see how this works with your data. And I think you'll see pretty quickly that it's very easy to get started with Airflow, whether you're doing that from the command line or doing that in our cloud service. And all of that is available on our website >> astronomer.io. Jeff, last question for you. What are you excited about? There's so much going on here. What are some of the things, maybe you can give us a sneak peek coming down the road here that prospects and existing customers should be excited about? >> I think a lot of the development around the data awareness components, so one of the things that's traditionally been complicated with orchestration is you leave your data in the place that you're operating on and we're starting to have more data processing capability being built into Airflow. And from a Astronomer perspective, we are adding more capabilities around working with larger datasets, doing bigger data manipulation with inside the Airflow process itself. And that lends itself to better machine learning implementation. So as we start to grow and as we start to get better in the machine learning context, well, in the data awareness context, it unlocks a lot more capability to do and implement proper machine learning pipelines. >> Awesome guys. Exciting stuff. Thank you so much for talking to me about Astronomer, machine learning, data orchestration, and really the value in it for your customers. Steve and Jeff, we appreciate your time. >> Thank you. >> My pleasure, thanks. >> And we thank you for watching. This is season three, episode one of our ongoing series covering exciting startups from the AWS ecosystem. I'm your host, Lisa Martin. You're watching theCUBE, the leader in live tech coverage. (upbeat music)

(upbeat music) >> Welcome back to The Cubes coverage of WIDS 2023 the eighth Annual Women in Data Science Conference which is held at Stanford University. I'm your host, Lisa Martin. I'm really excited to be having some great co-hosts today. I've got Hannah Freytag with me, who is a data journalism master student at Stanford. We have yet another inspiring woman in technology to bring to you today. Kelly Hoang joins us, data scientist at Gilead. It's so great to have you, Kelly. >> Hi, thank you for having me today. I'm super excited to be here and share my journey with you guys. >> Let's talk about that journey. You recently got your PhD in information sciences, congratulations. >> Thank you. Yes, I just graduated, I completed my PhD in information sciences from University of Illinois Urbana-Champaign. And right now I moved to Bay Area and started my career as a data scientist at Gilead. >> And you're in better climate. Well, we do get snow here. >> Kelly: That's true. >> We proved that the last... And data science can show us all the climate change that's going on here. >> That's true. That's the topic of the data fund this year, right? To understand the changes in the climate. >> Yeah. Talk a little bit about your background. You were mentioning before we went live that you come from a whole family of STEM students. So you had that kind of in your DNA. >> Well, I consider myself maybe I was a lucky case. I did grew up in a family in the STEM environment. My dad actually was a professor in computer science. So I remember when I was at a very young age, I already see like datas, all of these computer science concepts. So grew up to be a data scientist is always something like in my mind. >> You aspired to be. >> Yes. >> I love that. >> So I consider myself in a lucky place in that way. But also, like during this journey to become a data scientist you need to navigate yourself too, right? Like you have this roots, like this foundation but then you still need to kind of like figure out yourself what is it? Is it really the career that you want to pursue? But I'm happy that I'm end up here today and where I am right now. >> Oh, we're happy to have you. >> Yeah. So you' re with Gilead now after you're completing your PhD. And were you always interested in the intersection of data science and health, or is that something you explored throughout your studies? >> Oh, that's an excellent question. So I did have background in computer science but I only really get into biomedical domain when I did my PhD at school. So my research during my PhD was natural language processing, NLP and machine learning and their applications in biomedical domains. And then when I graduated, I got my first job in Gilead Science. Is super, super close and super relevant to what my research at school. And at Gilead, I am working in the advanced analytics department, and our focus is to bring artificial intelligence and machine learning into supporting clinical decision making. And really the ultimate goal is how to use AI to accelerate the precision medicine. So yes, it's something very like... I'm very lucky to get the first job that which is very close to my research at school. >> That's outstanding. You know, when we talk about AI, we can't not talk about ethics, bias. >> Kelly: Right. >> We know there's (crosstalk) Yes. >> Kelly: In healthcare. >> Exactly. Exactly. Equities in healthcare, equities in so many things. Talk a little bit about what excites you about AI, what you're doing at Gilead to really influence... I mean this, we're talking about something that's influencing life and death situations. >> Kelly: Right. >> How are you using AI in a way that is really maximizing the opportunities that AI can bring and maximizing the value in the data, but helping to dial down some of the challenges that come with AI? >> Yep. So as you may know already with the digitalization of medical records, this is nowaday, we have a tremendous opportunities to fulfill the dream of precision medicine. And what I mean by precision medicines, means now the treatments for people can be really tailored to individual patients depending on their own like characteristic or demographic or whatever. And nature language processing and machine learning, and AI in general really play a key role in that innovation, right? Because like there's a vast amount of information of patients and patient journeys or patient treatment is conducted and recorded in text. So that's why our group was established. Actually our department, advanced analytic department in Gilead is pretty new. We established our department last year. >> Oh wow. >> But really our mission is to bring AI into this field because we see the opportunity now. We have a vast amount of data about patient about their treatments, how we can mine these data how we can understand and tailor the treatment to individuals. And give everyone better care. >> I love that you brought up precision medicine. You know, I always think, if I kind of abstract everything, technology, data, connectivity, we have this expectation in our consumer lives. We can get anything we want. Not only can we get anything we want but we expect whoever we're engaging with, whether it's Amazon or Uber or Netflix to know enough about me to get me that precise next step. I don't think about precision medicine but you bring up such a great point. We expect these tailored experiences in our personal lives. Why not expect that in medicine as well? And have a tailored treatment plan based on whatever you have, based on data, your genetics, and being able to use NLP, machine learning and AI to drive that is really exciting. >> Yeah. You recap it very well, but then you also bring up a good point about the challenges to bring AI into this field right? Definitely this is an emerging field, but also very challenging because we talk about human health. We are doing the work that have direct impact to human health. So everything need to be... Whatever model, machine learning model that you are building, developing you need to be precise. It need to be evaluated properly before like using as a product, apply into the real practice. So it's not like recommendation systems for shopping or anything like that. We're talking about our actual health. So yes, it's challenging that way. >> Yeah. With that, you already answered one of the next questions I had because like medical data and health data is very sensitive. And how you at Gilead, you know, try to protect this data to protect like the human beings, you know, who are the data in the end. >> The security aspect is critical. You bring up a great point about sensitive data. We think of healthcare as sensitive data. Or PII if you're doing a bank transaction. We have to be so careful with that. Where is security, data security, in your everyday work practices within data science? Is it... I imagine it's a fundamental piece. >> Yes, for sure. We at Gilead, for sure, in data science organization we have like intensive trainings for employees about data privacy and security, how you use the data. But then also at the same time, when we work directly with dataset, it's not that we have like direct information about patient at like very granular level. Everything is need to be kind of like anonymized at some points to protect patient privacy. So we do have rules, policies to follow to put that in place in our organization. >> Very much needed. So some of the conversations we heard, were you able to hear the keynote this morning? >> Yes. I did. I attended. Like I listened to all of them. >> Isn't it fantastic? >> Yes, yes. Especially hearing these women from different backgrounds, at different level of their professional life, sharing their journeys. It's really inspiring. >> And Hannah, and I've been talking about, a lot of those journeys look like this. >> I know >> You just kind of go... It's very... Yours is linear, but you're kind of the exception. >> Yeah, this is why I consider my case as I was lucky to grow up in STEM environment. But then again, back to my point at the beginning, sometimes you need to navigate yourself too. Like I did mention about, I did my pa... Sorry, my bachelor degree in Vietnam, in STEM and in computer science. And that time, there's only five girls in a class of 100 students. So I was not the smartest person in the room. And I kept my minority in that areas, right? So at some point I asked myself like, "Huh, I don't know. Is this really my careers." It seems that others, like male people or students, they did better than me. But then you kind of like, I always have this passion of datas. So you just like navigate yourself, keep pushing yourself over those journey. And like being where I am right now. >> And look what you've accomplished. >> Thank you. >> Yeah. That's very inspiring. And yeah, you mentioned how you were in the classroom and you were only one of the few women in the room. And what inspired or motivated you to keep going, even though sometimes you were at these points where you're like, "Okay, is this the right thing?" "Is this the right thing for me?" What motivated you to keep going? >> Well, I think personally for me, as a data scientist or for woman working in data science in general, I always try to find a good story from data. Like it's not, when you have a data set, well it's important for you to come up with methodologies, what are you going to do with the dataset? But I think it's even more important to kind of like getting the context of the dataset. Like think about it like what is the story behind this dataset? What is the thing that you can get out of it and what is the meaning behind? How can we use it to help use it in a useful way. To have in some certain use case. So I always have that like curiosity and encouragement in myself. Like every time someone handed me a data set, I always think about that. So it's helped me to like build up this kind of like passion for me. And then yeah. And then become a data scientist. >> So you had that internal drive. I think it's in your DNA as well. When you were one of five. You were 5% women in your computer science undergrad in Vietnam. Yet as Hannah was asking you, you found a lot of motivation from within. You embrace that, which is so key. When we look at some of the statistics, speaking of data, of women in technical roles. We've seen it hover around 25% the last few years, probably five to 10. I was reading some data from anitab.org over the weekend, and it shows that it's now, in 2022, the number of women in technical roles rose slightly, but it rose, 27.6%. So we're seeing the needle move slowly. But one of the challenges that still remains is attrition. Women who are leaving the role. You've got your PhD. You have a 10 month old, you've got more than one child. What would you advise to women who might be at that crossroads of not knowing should I continue my career in climbing the ladder, or do I just go be with my family or do something else? What's your advice to them in terms of staying the path? >> I think it's really down to that you need to follow your passion. Like in any kind of job, not only like in data science right? If you want to be a baker, or you want to be a chef, or you want to be a software engineer. It's really like you need to ask yourself is it something that you're really passionate about? Because if you really passionate about something, regardless how difficult it is, like regardless like you have so many kids to take care of, you have the whole family to take care of. You have this and that. You still can find your time to spend on it. So it's really like let yourself drive your own passion. Drive the way where you leading to. I guess that's my advice. >> Kind of like following your own North Star, right? Is what you're suggesting. >> Yeah. >> What role have mentors played in your career path, to where you are now? Have you had mentors on the way or people who inspired you? >> Well, I did. I certainly met quite a lot of women who inspired me during my journey. But right now, at this moment, one person, particular person that I just popped into my mind is my current manager. She's also data scientist. She's originally from Caribbean and then came to the US, did her PhDs too, and now led a group, all women. So believe it or not, I am in a group of all women working in data science. So she's really like someone inspire me a lot, like someone I look up to in this career. >> I love that. You went from being one of five females in a class of 100, to now having a PhD in information sciences, and being on an all female data science team. That's pretty cool. >> It's great. Yeah, it's great. And then you see how fascinating that, how things shift right? And now today we are here in a conference that all are women in data science. >> Yeah. >> It's extraordinary. >> So this year we're fortunate to have WIDS coincide this year with the actual International Women's Day, March 8th which is so exciting. Which is always around this time of year, but it's great to have it on the day. The theme of this International Women's Day this year is embrace equity. When you think of that theme, and your career path, and what you're doing now, and who inspires you, how can companies like Gilead benefit from embracing equity? What are your thoughts on that as a theme? >> So I feel like I'm very lucky to get my first job at Gilead. Not only because the work that we are doing here very close to my research at school, but also because of the working environment at Gilead. Inclusion actually is one of the five core values of Gilead. >> Nice. >> So by that, we means we try to create and creating a working environment that all of the differences are valued. Like regardless your background, your gender. So at Gilead, we have women at Gilead which is a global network of female employees, that help us to strengthen our inclusion culture, and also to influence our voices into the company cultural company policy and practice. So yeah, I'm very lucky to work in the environment nowadays. >> It's impressive to not only hear that you're on an all female data science team, but what Gilead is doing and the actions they're taking. It's one thing, we've talked about this Hannah, for companies, and regardless of industry, to say we're going to have 50% women in our workforce by 2030, 2035, 2040. It's a whole other ballgame for companies like Gilead to actually be putting pen to paper. To actually be creating a strategy that they're executing on. That's awesome. And it must feel good to be a part of a company who's really adapting its culture to be more inclusive, because there's so much value that comes from inclusivity, thought diversity, that ultimately will help Gilead produce better products and services. >> Yeah. Yes. Yeah. Actually this here is the first year Gilead is a sponsor of the WIDS Conference. And we are so excited to establish this relationship, and looking forward to like having more collaboration with WIDS in the future. >> Excellent. Kelly we've had such a pleasure having you on the program. Thank you for sharing your linear path. You are definitely a unicorn. We appreciate your insights and your advice to those who might be navigating similar situations. Thank you for being on theCUBE today. >> Thank you so much for having me. >> Oh, it was our pleasure. For our guests, and Hannah Freytag this is Lisa Martin from theCUBE. Coming to you from WIDS 2023, the eighth annual conference. Stick around. Our final guest joins us in just a minute.

(gentle music) >> Hey! Welcome back to theCUBE's coverage of WiDS 2023, the eighth Annual Women In Data Science Conference. I'm your host, Lisa Martin. We are at Stanford University, as you know we are every year, having some wonderful conversations with some very inspiring women and men in data science and technical roles. I'm very pleased to introduce Tracy Zhang, my co-host, who is in the Data Journalism program at Stanford. And Tracy and I are pleased to welcome our next guest, Rhonda Crate, Principal Data Scientist at Boeing. Great to have you on the program, Rhonda. >> Tracy: Welcome. >> Hey, thanks for having me. >> Were you always interested in data science or STEM from the time you were young? >> No, actually. I was always interested in archeology and anthropology. >> That's right, we were talking about that, anthropology. Interesting. >> We saw the anthropology background, not even a bachelor's degree, but also a master's degree in anthropology. >> So you were committed for a while. >> I was, I was. I actually started college as a fine arts major, but I always wanted to be an archeologist. So at the last minute, 11 credits in, left to switch to anthropology. And then when I did my master's, I focused a little bit more on quantitative research methods and then I got my Stat Degree. >> Interesting. Talk about some of the data science projects that you're working on. When I think of Boeing, I always think of aircraft. But you are doing a lot of really cool things in IT, data analytics. Talk about some of those intriguing data science projects that you're working on. >> Yeah. So when I first started at Boeing, I worked in information technology and data analytics. And Boeing, at the time, had cored up data science in there. And so we worked as a function across the enterprise working on anything from shared services to user experience in IT products, to airplane programs. So, it has a wide range. I worked on environment health and safety projects for a long time as well. So looking at ergonomics and how people actually put parts onto airplanes, along with things like scheduling and production line, part failures, software testing. Yeah, there's a wide spectrum of things. >> But I think that's so fantastic. We've been talking, Tracy, today about just what we often see at WiDS, which is this breadth of diversity in people's background. You talked about anthropology, archeology, you're doing data science. But also all of the different opportunities that you've had at Boeing. To see so many facets of that organization. I always think that breadth of thought diversity can be hugely impactful. >> Yeah. So I will say my anthropology degree has actually worked to my benefit. I'm a huge proponent of integrating liberal arts and sciences together. And it actually helps me. I'm in the Technical Fellowship program at Boeing, so we have different career paths. So you can go into management, you can be a regular employee, or you can go into the Fellowship program. So right now I'm an Associate Technical Fellow. And part of how I got into the Fellowship program was that diversity in my background, what made me different, what made me stand out on projects. Even applying a human aspect to things like ergonomics, as silly as that sounds, but how does a person actually interact in the space along with, here are the actual measurements coming off of whatever system it is that you're working on. So, I think there's a lot of opportunities, especially in safety as well, which is a big initiative for Boeing right now, as you can imagine. >> Tracy: Yeah, definitely. >> I can't go into too specifics. >> No, 'cause we were like, I think a theme for today that kind of we brought up in in all of our talk is how data is about people, how data is about how people understand the world and how these data can make impact on people's lives. So yeah, I think it's great that you brought this up, and I'm very happy that your anthropology background can tap into that and help in your day-to-day data work too. >> Yeah. And currently, right now, I actually switched over to Strategic Workforce Planning. So it's more how we understand our workforce, how we work towards retaining the talent, how do we get the right talent in our space, and making sure overall that we offer a culture and work environment that is great for our employees to come to. >> That culture is so important. You know, I was looking at some anitab.org stats from 2022 and you know, we always talk about the number of women in technical roles. For a long time it's been hovering around that 25% range. The data from anitab.org showed from '22, it's now 27.6%. So, a little increase. But one of the biggest challenges still, and Tracy and I and our other co-host, Hannah, have been talking about this, is attrition. Attrition more than doubled last year. What are some of the things that Boeing is doing on the retention side, because that is so important especially as, you know, there's this pipeline leakage of women leaving technical roles. Tell us about what Boeing's, how they're invested. >> Yeah, sure. We actually have a publicly available Global Diversity Report that anybody can go and look at and see our statistics for our organization. Right now, off the top of my head, I think we're hovering at about 24% in the US for women in our company. It has been a male majority company for many years. We've invested heavily in increasing the number of women in roles. One interesting thing about this year that came out is that even though with the great resignation and those types of things, the attrition level between men and women were actually pretty close to being equal, which is like the first time in our history. Usually it tends on more women leaving. >> Lisa: That's a good sign. >> Right. >> Yes, that's a good sign. >> And we've actually focused on hiring and bringing in more women and diversity in our company. >> Yeah, some of the stats too from anitab.org talked about the increase, and I have to scroll back and find my notes, the increase in 51% more women being hired in 2022 than 2021 for technical roles. So the data, pun intended, is showing us. I mean, the data is there to show the impact that having females in executive leadership positions make from a revenue perspective. >> Tracy: Definitely. >> Companies are more profitable when there's women at the head, or at least in senior leadership roles. But we're seeing some positive trends, especially in terms of representation of women technologists. One of the things though that I found interesting, and I'm curious to get your thoughts on this, Rhonda, is that the representation of women technologists is growing in all areas, except interns. >> Rhonda: Hmm. >> So I think, we've got to go downstream. You teach, I have to go back to my notes on you, did my due diligence, R programming classes through Boeings Ed Wells program, this is for WSU College of Arts and Sciences, talk about what you teach and how do you think that intern kind of glut could be solved? >> Yeah. So, they're actually two separate programs. So I teach a data analytics course at Washington State University as an Adjunct Professor. And then the Ed Wells program is a SPEEA, which is an Aerospace Union, focused on bringing up more technology and skills to the actual workforce itself. So it's kind of a couple different audiences. One is more seasoned employees, right? The other one is our undergraduates. I teach a Capstone class, so it's a great way to introduce students to what it's actually like to work on an industry project. We partner with Google and Microsoft and Boeing on those. The idea is also that maybe those companies have openings for the students when they're done. Since it's Senior Capstone, there's not a lot of opportunities for internships. But the opportunities to actually get hired increase a little bit. In regards to Boeing, we've actually invested a lot in hiring more women interns. I think the number was 40%, but you'd have to double check. >> Lisa: That's great, that's fantastic. >> Tracy: That's way above average, I think. >> That's a good point. Yeah, it is above average. >> Double check on that. That's all from my memory. >> Is this your first WiDS, or have you been before? >> I did virtually last year. >> Okay. One of the things that I love, I love covering this event every year. theCUBE's been covering it since it's inception in 2015. But it's just the inspiration, the vibe here at Stanford is so positive. WiDS is a movement. It's not an initiative, an organization. There are going to be, I think annually this year, there will be 200 different events. Obviously today we're live on International Women's Day. 60 plus countries, 100,000 plus people involved. So, this is such a positive environment for women and men, because we need everybody, underrepresented minorities, to be able to understand the implication that data has across our lives. If we think about stripping away titles in industries, everybody is a consumer, not everybody, most of mobile devices. And we have this expectation, I was in Barcelona last week at a Mobile World Congress, we have this expectation that we're going to be connected 24/7. I can get whatever I want wherever I am in the world, and that's all data driven. And the average person that isn't involved in data science wouldn't understand that. At the same time, they have expectations that depend on organizations like Boeing being data driven so that they can get that experience that they expect in their consumer lives in any aspect of their lives. And that's one of the things I find so interesting and inspiring about data science. What are some of the things that keep you motivated to continue pursuing this? >> Yeah I will say along those lines, I think it's great to invest in K-12 programs for Data Literacy. I know one of my mentors and directors of the Data Analytics program, Dr. Nairanjana Dasgupta, we're really familiar with each other. So, she runs a WSU program for K-12 Data Literacy. It's also something that we strive for at Boeing, and we have an internal Data Literacy program because, believe it or not, most people are in business. And there's a lot of disconnect between interpreting and understanding data. For me, what kind of drives me to continue data science is that connection between people and data and how we use it to improve our world, which is partly why I work at Boeing too 'cause I feel that they produce products that people need like satellites and airplanes, >> Absolutely. >> and everything. >> Well, it's tangible, it's relatable. We can understand it. Can you do me a quick favor and define data literacy for anyone that might not understand what that means? >> Yeah, so it's just being able to understand elements of data, whether that's a bar chart or even in a sentence, like how to read a statistic and interpret a statistic in a sentence, for example. >> Very cool. >> Yeah. And sounds like Boeing's doing a great job in these programs, and also trying to hire more women. So yeah, I wanted to ask, do you think there's something that Boeing needs to work on? Or where do you see yourself working on say the next five years? >> Yeah, I think as a company, we always think that there's always room for improvement. >> It never, never stops. >> Tracy: Definitely. (laughs) >> I know workforce strategy is an area that they're currently really heavily investing in, along with safety. How do we build safer products for people? How do we help inform the public about things like Covid transmission in airports? For example, we had the Confident Traveler Initiative which was a big push that we had, and we had to be able to inform people about data models around Covid, right? So yeah, I would say our future is more about an investment in our people and in our culture from my perspective >> That's so important. One of the hardest things to change especially for a legacy organization like Boeing, is culture. You know, when I talk with CEO's or CIO's or COO's about what's your company's vision, what's your strategy? Especially those companies that are on that digital journey that have no choice these days. Everybody expects to have a digital experience, whether you're transacting an an Uber ride, you're buying groceries, or you're traveling by air. That culture sounds like Boeing is really focused on that. And that's impressive because that's one of the hardest things to morph and mold, but it's so essential. You know, as we look around the room here at WiDS it's obviously mostly females, but we're talking about women, underrepresented minorities. We're talking about men as well who are mentors and sponsors to us. I'd love to get your advice to your younger self. What would you tell yourself in terms of where you are now to become a leader in the technology field? >> Yeah, I mean, it's kind of an interesting question because I always try to think, live with no regrets to an extent. >> Lisa: I like that. >> But, there's lots of failures along the way. (Tracy laughing) I don't know if I would tell myself anything different because honestly, if I did, I wouldn't be where I am. >> Lisa: Good for you. >> I started out in fine arts, and I didn't end up there. >> That's good. >> Such a good point, yeah. >> We've been talking about that and I find that a lot at events like WiDS, is women have these zigzaggy patterns. I studied biology, I have a master's in molecular biology, I'm in media and marketing. We talked about transportable skills. There's a case I made many years ago when I got into tech about, well in science you learn the art of interpreting esoteric data and creating a story from it. And that's a transportable skill. But I always say, you mentioned failure, I always say failure is not a bad F word. It allows us to kind of zig and zag and learn along the way. And I think that really fosters thought diversity. And in data science, that is one of the things we absolutely need to have is that diversity and thought. You know, we talk about AI models being biased, we need the data and we need the diverse brains to help ensure that the biases are identified, extracted, and removed. Speaking of AI, I've been geeking out with ChatGPT. So, I'm on it yesterday and I ask it, "What's hot in data science?" And I was like, is it going to get that? What's hot? And it did it, it came back with trends. I think if I ask anything, "What's hot?", I should be to Paris Hilton, but I didn't. And so I was geeking out. One of the things I learned recently that I thought was so super cool is the CTO of OpenAI is a woman, Mira Murati, which I didn't know until over the weekend. Because I always think if I had to name top females in tech, who would they be? And I always default to Sheryl Sandberg, Carly Fiorina, Susan Wojcicki running YouTube. Who are some of the people in your history, in your current, that are really inspiring to you? Men, women, indifferent. >> Sure. I think Boeing is one of the companies where you actually do see a lot of women in leadership roles. I think we're one of the top companies with a number of women executives, actually. Susan Doniz, who's our Chief Information Officer, I believe she's actually slotted to speak at a WiDS event come fall. >> Lisa: Cool. >> So that will be exciting. Susan's actually relatively newer to Boeing in some ways. A Boeing time skill is like three years is still kind of new. (laughs) But she's been around for a while and she's done a lot of inspiring things, I think, for women in the organization. She does a lot with Latino communities and things like that as well. For me personally, you know, when I started at Boeing Ahmad Yaghoobi was one of my mentors and my Technical Lead. He came from Iran during a lot of hard times in the 1980s. His brother actually wrote a memoir, (laughs) which is just a fun, interesting fact. >> Tracy: Oh my God! >> Lisa: Wow! >> And so, I kind of gravitate to people that I can learn from that's not in my sphere, that might make me uncomfortable. >> And you probably don't even think about how many people you're influencing along the way. >> No. >> We just keep going and learning from our mentors and probably lose sight of, "I wonder how many people actually admire me?" And I'm sure there are many that admire you, Rhonda, for what you've done, going from anthropology to archeology. You mentioned before we went live you were really interested in photography. Keep going and really gathering all that breadth 'cause it's only making you more inspiring to people like us. >> Exactly. >> We thank you so much for joining us on the program and sharing a little bit about you and what brought you to WiDS. Thank you so much, Rhonda. >> Yeah, thank you. >> Tracy: Thank you so much for being here. >> Lisa: Yeah. >> Alright. >> For our guests, and for Tracy Zhang, this is Lisa Martin live at Stanford University covering the eighth Annual Women In Data Science Conference. Stick around. Next guest will be here in just a second. (gentle music)

>> Hello everyone. Welcome to theCUBE's coverage of International Women's Day. I'm John Furrier, host of theCUBE been profiling the leaders in the technology world, women in technology from developers to the boardroom, everything in between. We have two great guests promoting in from Malaysia. Nancy Wang is the general manager, also CUBE alumni from AWS Data Protection, and founder and board chair of Advancing Women in Tech, awit.org. And of course Kate Watts who's the executive director of Advancing Women in Tech.org. So it's awit.org. Nancy, Kate, thanks for coming all the way across remotely from Malaysia. >> Of course, we're coming to you as fast as our internet bandwidth will allow us. And you know, I'm just thrilled today that you get to see a whole nother aspect of my life, right? Because typically we talk about AWS, and here we're talking about a topic near and dear to my heart. >> Well, Nancy, I love the fact that you're spending a lot of time taking the empowerment to go out and help the industries and helping with the advancement of women in tech. Kate, the executive director it's a 501C3, it's nonprofit, dedicating to accelerating the careers of women in groups in tech. Can you talk about the organization? >> Yes, I can. So Advancing Women in Tech was founded in 2017 in order to fix some of the pathway problems that we're seeing on the rise to leadership in the industry. And so we specifically focus on supporting mid-level women in technical roles, get into higher positions. We do that in a few different ways through mentorship programs through building technical skills and by connecting people to a supportive community. So you have your peer network and then a vertical sort of relationships to help you navigate the next steps in your career. So to date we've served about 40,000 individuals globally and we're just looking to expand our reach and impact and be able to better support women in the industry. >> Nancy, talk about the creation, the origination story. How'd this all come together? Obviously the momentum, everyone in the industry's been focused on this for a long time. Where did AWIT come from? Advancing Women in Technology, that's the acronym. Advancing Women in Technology.org, where'd it come from? What's the origination story? >> Yeah, so AWIT really originated from this desire that I had, to Kate's point around, well if you look around right and you know, don't take my word for it, right? Look at stats, look at news reports, or just frankly go on your LinkedIn and see how many women in underrepresented groups are in senior technical leadership roles right out in the companies whose names we all know. And so that was my case back in 2016. And so when I first got the idea and back then I was actually at Google, just another large tech company in the valley, right? It was about how do we get more role models, how we get more, for example, women into leadership roles so they can bring up the next generation, right? And so this is actually part of a longer speech that I'm about to give on Wednesday and part of the US State Department speaker program. In fact, that's why Kate and I are here in Malaysia right now is working with over 200 women entrepreneurs from all over in Southeast Asia, including Malaysia Philippines, Vietnam, Borneo, you know, so many countries where having more women entrepreneurs can help raise the GDP right, and that fits within our overall mission of getting more women into top leadership roles in tech. >> You know, I was talking about Teresa Carlson she came on the program as well for this year this next season we're going to do. And she mentioned the decision between the US progress and international. And she's saying as much as it's still bad numbers, it's worse than outside the United States and needs to get better. Can you comment on the global aspect? You brought that up. I think it's super important to highlight that it's just not one area, it's a global evolution. >> Absolutely, so let me start, and I'd love to actually have Kate talk about our current programs and all of the international groups that we're working with. So as Teresa aptly mentioned there is so much work to be done not just outside the US and North Americas where typically tech nonprofits will focus, but rather if you think about the one to end model, right? For example when I was doing the product market fit workshop for the US State Department I had women dialing in from rice fields, right? So let me just pause there for a moment. They were holding their cell phones up near towers near trees just so that they can get a few minutes of time with me to do a workshop and how to accelerate their business. So if you don't call that the desire to propel oneself or accelerate oneself, not sure what is, right. And so it's really that passion that drove me to spend the next week and a half here working with local entrepreneurs working with policy makers so we can take advantage and really leverage that passion that people have, right? To accelerate more business globally. And so that's why, you know Kate will be leading our contingent with the United Nations Women Group, right? That is focused on women's economic empowerment because that's super important, right? One aspect can be sure, getting more directors, you know vice presidents into companies like Google and Amazon. But another is also how do you encourage more women around the world to start businesses, right? To reach economic and freedom independence, right? To overcome some of the maybe social barriers to becoming a leader in their own country. >> Yes, and if I think about our own programs and our model of being very intentional about supporting the learning development and skills of women and members of underrepresented groups we focused very much on providing global access to a number of our programs. For instance, our product management certification on Coursera or engineering management our upcoming women founders accelerator. We provide both access that you can get from anywhere. And then also very intentional programming that connects people into the networks to be able to further their networks and what they've learned through the skills online, so. >> Yeah, and something Kate just told me recently is these courses that Kate's mentioning, right? She was instrumental in working with the American Council on Education and so that our learners can actually get up to six college credits for taking these courses on product management engineering management, on cloud product management. And most recently we had our first organic one of our very first organic testimonials was from a woman's tech bootcamp in Nigeria, right? So if you think about the worldwide impact of these upskilling courses where frankly in the US we might take for granted right around the world as I mentioned, there are women dialing in from rice patties from other, you know, for example, outside the, you know corporate buildings in order to access this content. >> Can you think about the idea of, oh sorry, go ahead. >> Go ahead, no, go ahead Kate. >> I was going to say, if you can't see it, you can't become it. And so we are very intentional about ensuring that we have we're spotlighting the expertise of women and we are broadcasting that everywhere so that anybody coming up can gain the skills and the networks to be able to succeed in this industry. >> We'll make sure we get those links so we can promote them. Obviously we feel the same way getting the word out. I think a couple things I'd like to ask you guys cause I think you hit a great point. One is the economic advantage the numbers prove that diverse teams perform better number one, that's clear. So good point there. But I want to get your thoughts on the entrepreneurial equation. You mentioned founders and startups and there's also different makeups in different countries. It's not like the big corporations sometimes it's smaller business in certain areas the different cultures have different business sizes and business types. How do you guys see that factoring in outside the United States, say the big tech companies? Okay, yeah. The easy lower the access to get in education than stay with them, in other countries is it the same or is it more diverse in terms of business? >> So what really actually got us started with the US State Department was around our work with women founders. And I love for Kate to actually share her experience working with AWS startups in that capacity. But frankly, you know, we looked at the content and the mentor programs that were providing women who wanted to be executives, you know, quickly realize a lot of those same skills such as finding customers, right? Scaling your product and building channels can also apply to women founders, not just executives. And so early supporters of our efforts from firms such as Moderna up in Seattle, Emergence Ventures, Decibel Ventures in, you know, the Bay Area and a few others that we're working with right now. Right, they believed in the mission and really helped us scale out what is now our existing platform and offerings for women founders. >> Those are great firms by the way. And they also are very founder friendly and also understand the global workforce. I mean, that's a whole nother dimension. Okay, what's your reaction to all that? >> Yes, we have been very intentional about taking the product expertise and the learnings of women and in our network, we first worked with AWS startups to support the development of the curriculum for the recent accelerator for women founders that was held last spring. And so we're able to support 25 founders and also brought in the expertise of about 20 or 30 women from Advancing Women in Tech to be able to be the lead instructors and mentors for that. And so we have really realized that with this network and this individual sort of focus on product expertise building strong teams, we can take that information and bring it to folks everywhere. And so there is very much the intentionality of allowing founders allowing individuals to take the lessons and bring it to their individual circumstances and the cultures in which they are operating. But the product sense is a skill that we can support the development of and we're proud to do so. >> That's awesome. Nancy, I want to ask you some never really talk about data storage and AWS cloud greatness and goodness, here's different and you also work full-time at AWS and you're the founder or the chairman of this great organization. How do you balance both and do you get, they're getting behind you on this, Amazon is getting behind you on this. >> Well, as I say it's always easier to negotiate on the way in. But jokes aside, I have to say the leadership has been tremendously supportive. If you think about, for example, my leaders Wayne Duso who's also been on the show multiple times, Bill Vaas who's also been on the show multiple times, you know they're both founders and also operators entrepreneurs at heart. So they understand that it is important, right? For all of us, it's really incumbent on all of us who are in positions to do so, to create a pathway for more people to be in leadership roles for more people to be successful entrepreneurs. So, no, I mean if you just looked at LinkedIn they're always uploading my vote so they reach to more audiences. And frankly they're rooting for us back home in the US while we're in Malaysia this week. >> That's awesome. And I think that's a good culture to have that empowerment and I think that's very healthy. What's next for you guys? What's on the agenda? Take us through the activities. I know that you got a ton of things happening. You got your event out there, which is why you're out there. There's a bunch of other activities. I think you guys call it the Advancing Women in Tech week. >> Yes, this week we are having a week of programming that you can check out at Advancing Women in Tech.org. That is spotlighting the expertise of a number of women in our space. So it is three days of programming Tuesday, Wednesday and Thursday if you are in the US so the seventh through the ninth, but available globally. We are also going to be in New York next week for the event at the UN and are looking to continue to support our mentorship programs and also our work supporting women founders throughout the year. >> All right. I have to ask you guys if you don't mind get a little market data so you can share with us here at theCUBE. What are you hearing this year that's different in the conversation space around the topics, the interests? Obviously I've seen massive amounts of global acceleration around conversations, more video, things like this more stories are scaling, a lot more LinkedIn activity. It just seems like it's a lot different this year. Can you guys share any kind of current trends you're seeing relative to the conversations and topics being discussed across the the community? >> Well, I think from a needle moving perspective, right? I think due to the efforts of wonderful organizations including the Q for spotlighting all of these awesome women, right? Trailblazing women and the nonprofits the government entities that we work with there's definitely more emphasis on creating access and creating pathways. So that's probably one thing that you're seeing is more women, more investors posting about their activities. Number two, from a global trend perspective, right? The rise of women in security. I noticed that on your agenda today, you had Lena Smart who's a good friend of mine chief information security officer at MongoDB, right? She and I are actually quite involved in helping founders especially early stage founders in the security space. And so globally from a pure technical perspective, right? There's right more increasing regulations around data privacy, data sovereignty, right? For example, India's in a few weeks about to get their first data protection regulation there locally. So all of that is giving rise to yet another wave of opportunity and we want women founders uniquely positioned to take advantage of that opportunity. >> I love it. Kate, reaction to that? I mean founders, more pathways it sounds like a neural network, it sounds like AI enabled. >> Yes, and speaking of AI, with the rise of that we are also hearing from many community members the importance of continuing to build their skills upskill learn to be able to keep up with the latest trends. There's a lot of people wondering what does this mean for my own career? And so they're turning to organizations like Advancing Women in Tech to find communities to both learn the latest information, but also build their networks so that they are able to move forward regardless of what the industry does. >> I love the work you guys are doing. It's so impressive. I think the economic angle is new it's more amplified this year. It's always kind of been there and continues to be. What do you guys hope for by next year this time what do you hope to see different from a needle moving perspective, to use your word Nancy, for next year? What's the visual output in your mind? >> I want to see real effort made towards 50-50 representation in all tech leadership roles. And I'd like to see that happen by 2050. >> Kate, anything on your end? >> I love that. I'm going to go a little bit more touchy-feely. I want everybody in our space to understand that the skills that they build and that the networks they have carry with them regardless of wherever they go. And so to be able to really lean in and learn and continue to develop the career that you want to have. So whether that be at a large organization or within your own business, that you've got the potential to move forward on that within you. >> Nancy, Kate, thank you so much for your contribution. I'll give you the final word. Put a plug in for the organization. What are you guys looking for? Any kind of PSA you want to share with the folks watching? >> Absolutely, so if you're in a position to be a mentor, join as a mentor, right? Help elevate and accelerate the next generation of women leaders. If you're an investor help us invest in more women started companies, right? Women founded startups and lastly, if you are women looking to accelerate your career, come join our community. We have resources, we have mentors and who we have investors who are willing to come in on the ground floor and help you accelerate your business. >> Great work. Thank you so much for participating in our International Women's Day 23 program and we'd look to keep this going quarterly. We'll see you next year, next time. Thanks for coming on. Appreciate it. >> Thanks so much John. >> Thank you. >> Okay, women leaders here. >> Nancy: Thanks for having us >> All over the world, coming together for a great celebration but really highlighting the accomplishments, the pathways the investment, the mentoring, everything in between. It's theCUBE. Bring as much as we can. I'm John Furrier, your host. Thanks for watching.

(upbeat music) >> Hi, everyone. Welcome to theCUBE's coverage of International Women's Day. I'm John Furrier, host of theCUBE. As part of International Women's Day, we're featuring some of the leading women in business technology from developer to all types of titles and to the executive level. And one topic that's really important is called Getting a Seat at the Table, board makeup, having representation at corporate boards, private and public companies. It's been a big push. And former technology operating executive and corporate board member, she's a board machine Sue Barsamian, formerly with HPE, Hewlett Packard. Sue, great to see you. CUBE alumni, distinguished CUBE alumni. Thank you for coming on. >> Yes, I'm very proud of my CUBE alumni title. >> I'm sure it opens a lot of doors for you. (Sue laughing) We're psyched to have you on. This is a really important topic, and I want to get into the whole, as women advance up, and they're sitting on the boards, they can implement policy and there's governance. Obviously public companies have very strict oversight, and not strict, but like formal. Private boards have to operate, be nimble. They don't have to share all their results. But still, boards play an important role in the success of scaled up companies. So super important, that representation there is key. >> Yes. >> I want to get into that, but first, before we get started, how did you get into tech? How did it all start for you? >> Yeah, long time ago, I was an electrical engineering major. Came out in 1981 when, you know, opportunities for engineering, if you were kind, I went to Kansas State as an undergrad, and basically in those days you went to Texas and did semiconductors. You went to Atlanta and did communication satellites. You went to Boston or you went to Silicon Valley. And for me, that wasn't too hard a choice. I ended up going west and really, I guess what, embarked on a 40 year career in Silicon Valley and absolutely loved it. Largely software, but some time on the hardware side. Started out in networking, but largely software. And then, you know, four years ago transitioned to my next chapter, which is the corporate board director. And again, focused on technology software and cybersecurity boards. >> For the folks watching, we'll cut through another segment we can probably do about your operating career, but you rose through the ranks and became a senior operating executive at the biggest companies in the world. Hewlett Packard Enterprise, Hewlett Packard Enterprise and others. Very great career, okay. And so now you're kind of like, put that on pause, and you're moving on to the next chapter, which is being a board director. What inspired you to be a board director for multiple public companies and multiple private companies? Well, how many companies are you on? But what's the inspiration? What's the inspiration? First tell me how many board ships you're on, board seats you're on, and then what inspired you to become a board director? >> Yeah, so I'm on three public, and you are limited in terms of the number of publics that you can do to four. So I'm on three public, and I'm on four private from a tech perspective. And those range from, you know, a $4 billion in revenue public company down to a 35 person private company. So I've got the whole range. >> So you're like freelancing, I mean, what is it like? It's a full-time job, obviously. It's a lot of work involved. >> Yeah, yeah, it's. >> John: Why are you doing it? >> Well, you know, so I retired from being an operating executive after 37 years. And, but I loved, I mean, it's tough, right? It's tough these days, particularly with all the pressures out there in the market, not to mention the pandemic, et cetera. But I loved it. I loved working. I loved having a career, and I was ready to back off on, I would say the stresses of quarterly results and the stresses of international travel. You have so much of it. But I wasn't ready to back off from being involved and engaged and continuing to learn new things. I think this is why you come to tech, and for me, why I went to the valley to begin with was really that energy and that excitement, and it's like it's constantly reinventing itself. And I felt like that wasn't over for me. And I thought because I hadn't done boards before I retired from operating roles, I thought, you know, that would fill the bill. And it's honestly, it has exceeded expectations. >> In a good way. You feel good about where you're at and. >> Yeah. >> What you went in, what was the expectation going in and what surprised you? And were there people along the way that kind of gave you some pointers or don't do this, stay away from this. Take us through your experiences. >> Yeah, honestly, there is an amazing network of technology board directors, you know, in the US and specifically in the Valley. And we are all incredibly supportive. We have groups where we get together as board directors, and we talk about topics, and we share best practices and stories, and so I underestimated that, right? I thought I was going to, I thought I was going to enter this chapter where I would be largely giving back after 37 years. You've learned a little bit, right? What I underestimated was just the power of continuing to learn and being surrounded by so many amazing people. When, you know, when you do, you know, multiple boards, your learnings are just multiplied, right? Because you see not just one model, but you see many models. You see not just one problem, but many problems. Not just one opportunity, but many opportunities. And I underestimated how great that would be for me from a learning perspective and then your ability to share from one board to the other board because all of my boards are companies who are also quite close to each other, the executives collaborate. So that has turned out to be really exciting for me. >> So you had the stressful job. You rose to the top of the ranks, quarterly shot clock earnings, and it's hard charging. It's like, it's like, you know, being an athlete, as we say tech athlete. You're a tech athlete. Now you're taking that to the next level, which is now you're juggling multiple operational kind of things, but not with super pressure. But there's still a lot of responsibility. I know there's one board, you got compensation committee, I mean there's work involved. It's not like you're clipping coupons and having pizza. >> Yeah, no, it's real work. Believe me, it's real work. But I don't know how long it took me to not, to stop waking up and looking at my phone and thinking somebody was going to be dropping their forecast, right? Just that pressure of the number, and as a board member, obviously you are there to support and help guide the company and you feel, you know, you feel the pressure and the responsibility of what that role entails, but it's not the same as the frontline pressure every quarter. It's different. And so I did the first type. I loved it, you know. I'm loving this second type. >> You know, the retirement, it's always a cliche these days, but it's not really like what people think it is. It's not like getting a boat, going fishing or whatever. It's doing whatever you want to do, that's what retirement is. And you've chose to stay active. Your brain's being tested, and you're working it, having fun without all the stress. But it's enough, it's like going the gym. You're not hardcore workout, but you're working out with the brain. >> Yeah, no, for sure. It's just a different, it's just a different model. But the, you know, the level of conversations, the level of decisions, all of that is quite high. Which again, I like, yeah. >> Again, you really can't talk about some of the fun questions I want to ask, like what's the valuations like? How's the market, your headwinds? Is there tailwinds? >> Yes, yes, yes. It's an amazing, it's an amazing market right now with, as you know, counter indicators everywhere, right? Something's up, something's down, you know. Consumer spending's up, therefore interest rates go up and, you know, employment's down. And so or unemployment's down. And so it's hard. Actually, I really empathize with, you know, the, and have a great deal of respect for the CEOs and leadership teams of my board companies because, you know, I kind of retired from operating role, and then everybody else had to deal with running a company during a pandemic and then running a company through the great resignation, and then running a company through a downturn. You know, those are all tough things, and I have a ton of respect for any operating executive who's navigating through this and leading a company right now. >> I'd love to get your take on the board conversations at the end if we have more time, what the mood is, but I want to ask you about one more thing real quick before we go to the next topic is you're a retired operating executive. You have multiple boards, so you've got your hands full. I noticed there's a lot of amazing leaders, other female tech athletes joining boards, but they also have full-time jobs. >> Yeah. >> And so what's your advice? Cause I know there's a lot of networking, a lot of sharing going on. There's kind of a balance between how much you can contribute on the board versus doing the day job, but there's a real need for more women on boards, so yet there's a lot going on boards. What's the current state of the union if you will, state of the market relative to people in their careers and the stresses? >> Yeah. >> Cause you left one and jumped in all in there. >> Yeah. >> Some can't do that. They can't be on five boards, but they're on a few. What's the? >> Well, and you know, and if you're an operating executive, you wouldn't be on five boards, right? You would be on one or two. And so I spend a lot of time now bringing along the next wave of women and helping them both in their career but also to get a seat at the table on a board. And I'm very vocal about telling people not to do it the way I do it. There's no reason for it to be sequential. You can, you know, I thought I was so busy and was traveling all the time, and yes, all of that was true, but, and maybe I should say, you know, you can still fit in a board. And so, and what I see now is that your learnings are so exponential with outside perspective that I believe I would've been an even better operating executive had I done it earlier. I know I would've been an even better operating executive had I done it earlier. And so my advice is don't do it the way I did it. You know, it's worked out fine for me, but hindsight's 2020, I would. >> If you can go back and do a mulligan or a redo, what would you do? >> Yeah, I would get on a board earlier, full stop, yeah. >> Board, singular, plural? >> Well, I really, I don't think as an operating executive you can do, you could do one, maybe two. I wouldn't go beyond that, and I think that's fine. >> Yeah, totally makes sense. Okay, I got to ask you about your career. I know technical, you came in at that time in the market, I remember when I broke into the business, very male dominated, and then now it's much better. When you went through the ranks as a technical person, I know you had some blockers and definitely some, probably some people like, well, you know. We've seen that. How did you handle that? What were some of the key pivot points in your journey? And we've had a lot of women tell their stories here on theCUBE, candidly, like, hey, I was going to tell that professor, I'm going to sit in the front row. I'm going to, I'm getting two degrees, you know, robotics and aerospace. So, but they were challenged, even with the aspiration to do tech. I'm not saying that was something that you had, but like have you had experience like that, that you overcome? What were those key points and how did you handle them and how does that help people today? >> Yeah, you know, I have to say, you know, and not discounting that obviously this has been a journey for women, and there are a lot of things to overcome both in the workforce and also just balancing life honestly. And they're all real. There's also a story of incredible support, and you know, I'm the type of person where if somebody blocked me or didn't like me, I tended to just, you know, think it was me and like work harder and get around them, and I'm sure that some of that was potentially gender related. I didn't interpret it that way at the time. And I was lucky to have amazing mentors, many, many, many of whom were men, you know, because they were in the positions of power, and they made a huge difference on my career, huge. And I also had amazing female mentors, Meg Whitman, Ann Livermore at HPE, who you know well. So I had both, but you know, when I look back on the people who made a difference, there are as many men on the list as there are women. >> Yeah, and that's a learning there. Create those coalitions, not just one or the other. >> Yeah, yeah, yeah, absolutely. >> Well, I got to ask you about the, well, you brought up the pandemic. This has come up on some interviews this year, a little bit last year on the International Women's Day, but this year it's resonating, and I would never ask in an interview. I saw an interview once where a host asked a woman, how do you balance it all? And I was just like, no one asked men that. And so it's like, but with remote work, it's come up now the word empathy around people knowing each other's personal situation. In other words, when remote work happened, everybody went home. So we all got a glimpse of the backdrop. You got, you can see what their personal life was on Facebook. We were just commenting before we came on camera about that. So remote work really kind of opened up this personal side of everybody, men and women. >> Yeah. >> So I think this brings this new empathy kind of vibe or authentic self people call it. Is remote work an opportunity or a threat for advancement of women in tech? >> It's a much debated topic. I look at it as an opportunity for many of the reasons that you just said. First of all, let me say that when I was an operating executive and would try to create an environment on my team that was family supportive, I would do that equally for young or, you know, early to mid-career women as I did for early to mid-career men. And the reason is I needed those men, you know, chances are they had a working spouse at home, right? I needed them to be able to share the load. It's just as important to the women that companies give, you know, the partner, male or female, the partner support and the ability to share the love, right? So to me it's not just a woman thing. It's women and men, and I always tried to create the environment where it was okay to go to your soccer game. I knew you would be online later in the evening when the kids were in bed, and that was fine. And I think the pandemic has democratized that and made that, you know, made that kind of an everyday occurrence. >> Yeah the baby walks in. They're in the zoom call. The dog comes in. The leaf blower going on the outside the window. I've seen it all on theCUBE. >> Yeah, and people don't try to pretend anymore that like, you know, the house is clean, the dog's behaved, you know, I mean it's just, it's just real, and it's authentic, and I think that's healthy. >> Yeah. >> I do, you know, I also love, I also love the office, and you know, I've got a 31 year old and a soon to be 27 year old daughter, two daughters. And you know, they love going into the office, and I think about when I was their age, how just charged up I would get from being in the office. I also see how great it is for them to have a couple of days a week at home because you can get a few things done in between Zoom calls that you don't have to end up piling onto the weekend, and, you know, so I think it's a really healthy, I think it's a really healthy mix now. Most tech companies are not mandating five days in. Most tech companies are at two to three days in. I think that's a, I think that's a really good combination. >> It's interesting how people are changing their culture to get together more as groups and even events. I mean, while I got you, I might as well ask you, what's the board conversations around, you know, the old conferences? You know, before the pandemic, every company had like a user conference. Right, now it's like, well, do we really need to have that? Maybe we do smaller, and we do digital. Have you seen how companies are handling the in-person? Because there's where the relationships are really formed face-to-face, but not everyone's going to be going. But now certain it's clearly back to face-to-face. We're seeing that with theCUBE as you know. >> Yeah, yeah. >> But the numbers aren't coming back, and the numbers aren't that high, but the stakeholders. >> Yeah. >> And the numbers are actually higher if you count digital. >> Yeah, absolutely. But you know, also on digital there's fatigue from 100% digital, right? It's a hybrid. People don't want to be 100% digital anymore, but they also don't want to go back to the days when everybody got on a plane for every meeting, every call, every sales call. You know, I'm seeing a mix on user conferences. I would say two-thirds of my companies are back, but not at the expense level that they were on user conferences. We spend a lot of time getting updates on, cause nobody has put, interestingly enough, nobody has put T&E, travel and expense back to pre-pandemic levels. Nobody, so everybody's pulled back on number of trips. You know, marketing events are being very scrutinized, but I think very effective. We're doing a lot of, and, you know, these were part of the old model as well, like some things, some things just recycle, but you know, there's a lot of CIO and customer round tables in regional cities. You know, those are quite effective right now because people want some face-to-face, but they don't necessarily want to get on a plane and go to Las Vegas in order to do it. I mean, some of them are, you know, there are a lot of things back in Las Vegas. >> And think about the meetings that when you were an operating executive. You got to go to the sales kickoff, you got to go to this, go to that. There were mandatory face-to-faces that you had to go to, but there was a lot of travel that you probably could have done on Zoom. >> Oh, a lot, I mean. >> And then the productivity to the family impact too. Again, think about again, we're talking about the family and people's personal lives, right? So, you know, got to meet a customer. All right. Salesperson wants you to get in front of a customer, got to fly to New York, take a red eye, come on back. Like, I mean, that's gone. >> Yeah, and oh, by the way, the customer doesn't necessarily want to be in the office that day, so, you know, they may or may not be happy about that. So again, it's and not or, right? It's a mix. And I think it's great to see people back to some face-to-face. It's great to see marketing and events back to some face-to-face. It's also great to see that it hasn't gone back to the level it was. I think that's a really healthy dynamic. >> Well, I'll tell you that from our experience while we're on the topic, we'll move back to the International Women's Day is that the productivity of digital, this program we're doing is going to be streamed. We couldn't do this face-to-face because we had to have everyone fly to an event. We're going to do hundreds of stories that we couldn't have done. We're doing it remote. Because it's better to get the content than not have it. I mean it's offline, so, but it's not about getting people to the event and watch the screen for seven hours. It's pick your interview, and then engage. >> Yeah. >> So it's self-service. So we're seeing a lot, the new user experience kind of direct to consumer, and so I think there will be an, I think there's going to be a digital first class citizen with events, so that that matches up with the kind of experience, but the offline version. Face-to-face optimized for relationships, and that's where the recruiting gets done. That's where, you know, people can build these relationships with each other. >> Yeah, and it can be asynchronous. I think that's a real value proposition. It's a great point. >> Okay, I want to get, I want to get into the technology side of the education and re-skilling and those things. I remember in the 80s, computer science was software engineering. You learned like nine languages. You took some double E courses, one or two, and all the other kind of gut classes in school. Engineering, you had the four class disciplines and some offshoots of specialization. Now it's incredible the diversity of tracks in all engineering programs and computer science and outside of those departments. >> Yeah. >> Can you speak to the importance of STEM and the diversity in the technology industry and how this brings opportunity to lower the bar to get in and how people can stay in and grow and keep leveling up? >> Yeah, well look, we're constantly working on how to, how to help the incoming funnel. But then, you know, at a university level, I'm on the foundation board of Kansas State where I got my engineering degree. I was also Chairman of the National Action Council for Minorities in Engineering, which was all about diversity in STEM and how do you keep that pipeline going because honestly the US needs more tech resources than we have. And if you don't tap into the diversity of our entire workforce, we won't be able to fill that need. And so we focused a lot on both the funnel, right, that starts at the middle school level, particularly for girls, getting them in, you know, the situation of hands-on comfort level with coding, with robot building, you know, whatever gives them that confidence. And then keeping that going all the way into, you know, university program, and making sure that they don't attrit out, right? And so there's a number of initiatives, whether it's mentoring and support groups and financial aid to make sure that underrepresented minorities, women and other minorities, you know, get through the funnel and stay, you know, stay in. >> Got it. Now let me ask you, you said, I have two daughters. You have a family of girls too. Is there a vibe difference between the new generation and what's the trends that you're seeing in this next early wave? I mean, not maybe, I don't know how this is in middle school, but like as people start getting into their adult lives, college and beyond what's the current point of view, posture, makeup of the talent coming in? >> Yeah, yeah. >> Certain orientations, do you see any patterns? What's your observation? >> Yeah, it's interesting. So if I look at electrical engineering, my major, it's, and if I look at Kansas State, which spends a lot of time on this, and I think does a great job, but the diversity of that as a major has not changed dramatically since I was there in the early 80s. Where it has changed very significantly is computer science. There are many, many university and college programs around the country where, you know, it's 50/50 in computer science from a gender mix perspective, which is huge progress. Huge progress. And so, and to me that's, you know, I think CS is a fantastic degree for tech, regardless of what function you actually end up doing in these companies. I mean, I was an electrical engineer. I never did core electrical engineering work. I went right into sales and marketing and general management roles. So I think, I think a bunch of, you know, diverse CS graduates is a really, really good sign. And you know, we need to continue to push on that, but progress has been made. I think the, you know, it kind of goes back to the thing we were just talking about, which is the attrition of those, let's just talk about women, right? The attrition of those women once they got past early career and into mid-career then was a concern, right? And that goes back to, you know, just the inability to, you know, get it all done. And that I am hopeful is going to be better served now. >> Well, Sue, it's great to have you on. I know you're super busy. I appreciate you taking the time and contributing to our program on corporate board membership and some of your story and observations and opinions and analysis. Always great to have you and call you a contributor for theCUBE. You can jump on on one more board, be one of our board contributors for our analysts. (Sue laughing) >> I'm at capacity. (both laughing) >> Final, final word. What's the big seat at the table issue that's going well and areas that need to be improved? >> So I'll speak for my boards because they have made great progress in efficiency. You know, obviously with interest rates going up and the mix between growth and profitability changing in terms of what investors are looking for. Many, many companies have had to do a hard pivot from grow at all costs to healthy balance of growth and profit. And I'm very pleased with how my companies have made that pivot. And I think that is going to make much better companies as a result. I think diversity is something that has not been solved at the corporate level, and we need to keep working it. >> Awesome. Thank you for coming on theCUBE. CUBE alumni now contributor, on multiple boards, full-time job. Love the new challenge and chapter you're on, Sue. We'll be following, and we'll check in for more updates. And thank you for being a contributor on this program this year and this episode. We're going to be doing more of these quarterly, so we're going to move beyond once a year. >> That's great. (cross talking) It's always good to see you, John. >> Thank you. >> Thanks very much. >> Okay. >> Sue: Talk to you later. >> This is theCUBE coverage of IWD, International Women's Day 2023. I'm John Furrier, your host. Thanks for watching. (upbeat music)

(upbeat music) >> Hello, everyone. Welcome to theCUBE's special presentation of International Women's Day. I'm John Furrier, host of theCUBE. Jenni Troutman is here, Director of Products and Services, and Training and Certification at AWS, and Heather Ruden, Director of Education Programs, Training and Certification. Thanks for coming on theCUBE and for the International Women's Day special program. >> Thanks so much for having us. >> So, I'll just get it out of the way. I'm a big fan of what you guys do. I've been shouting at the top of my lungs, "It's free. Get cloud training and you'll have a six figure job." Pretty much. I'm over amplifying. But this is really a big opportunity in the industry, education and the skills gap, and the skill velocities that's changing. New roles are coming on around cloud native, cloud native operators, cybersecurity. There's so much excitement going on around the industry, and all these open positions, and they need new talent. So you can't get a degree for some of these things. So, nope, it doesn't matter what school you went to, everyone's kind of level. This is a really big deal. So, Heather, share with us your thoughts as well on this topic. Jenni, you too. Like, where are you guys at? 'Cause this is a big opportunity for women and anyone to level up in the industry. >> Absolutely. So I'll jump in and then I'll hand it over to Jenni. We're your dream team here. We can talk about both sides of this. So I run a set of programs here at AWS that are really intended to help build the next generation of cloud builders. And we do that with a variety of programs, whether it is targeting young learners from kind of 12 and up. We have AWS GetIT that is designed to get women ambassadors or women mentors in front of girls 12 to 14 and get them curious about a career in STEM. We also have a program that is all digital online. It's available in 11 languages. It's got hundreds of courses. That's called AWS Educate that is designed to do exactly what you just talked about, expose the opportunities and start building cloud skills for learners at age 13 and up. They can go online and register with an email and start learning. We want them to understand not only what the opportunity is for them, but the ways that they can help influence and bring more diversity and more inclusion and into the cloud technology space, and just keep building all those amazing builders that we need here for our customers and partners. And those are the programs that I manage, but Jenni also has an amazing program, a set of programs. And so I'll hand it over to her as you get into the professional side of this things. >> So Jenni, you're on the product side. You've got the keys to the kingdom on all the materials and shaping it. What's your view on this? 'Cause this is a huge opportunity and it's always changing. What's the latest and greatest? >> It is a massive opportunity and to give you a sense, there was a study in '21 where IT executives said that talent availability is the biggest challenge to emerging tech adoption. 64% of IT executives said that up from only 4% the year before. So the challenge is growing really fast, which for everyone that's ready to go out there and learn and try something new is a massive opportunity. And that's really why I'm here. We provide all kinds of learning experiences for people across different cloud technologies to be able to not only gain the knowledge around cloud, but also the confidence to be able to build in the cloud. And so we look across different learner levels, different roles, different opportunities, and we provide those experiences where people can actually get hands-on in a totally risk-free environment and practice building in the cloud so they can go and be ready to get their certifications, their AWS certifications, give them the credentials to be able to show an employer they can do it, and then go out and get these jobs. It's really exciting. And we go kind of end to end from the very beginning. What is cloud? I want to know what it is all the way through to I can prove that I can build in the cloud and I'm ready for a job. >> So Jenni, you nailed that confidence word. I think I want to double click on that. And Heather, you talked about you're the dream team. You guys, you're the go to market, you bring this to the marketplace. Jenni, you get the products. This is the key, but to me the the international women days angle is, is that what I hear over and over again is that, "It's too technical. I'm not qualified." It can be scary. We had a guest on who has two double E degrees in robotics and aerospace and she's hard charging. She almost lost her confidence twice she said in her career. But she was hard charging. It can get scary, but also the ability to level up fast is just as good. So if you can break through that confidence and keep the curiosity and be a builder, talk about that dynamic 'cause you guys are in the middle of it, you're in the industry, how do you handle that? 'Cause I think that's a big thing that comes up over and over again. And confidence is not just women, it's men too. But women can always, that comes up as a theme. >> It is. It is a big challenge. I mean, I've struggled with it personally and I mentor a lot of women and that is the number one challenge that is holding women back from really being able to advance is the confidence to step out there and show what they can do. And what I love about some of the products we've put out recently is we have AWS Skill Builder. You can go online, you can get all kinds of free core training and if you want to go deeper, you can go deeper. And there's a lot of different options on there. But what it does is not only gives you that based knowledge, but you can actually go in. We have something called AWS Labs. You can go in and you can actually practice on the AWS console with the services that people are using in their jobs every day without any risk of doing something that is going to blow up in your face. You're not going to suddenly get this big AWS bill. You're not going to break something that's out there running. You just go in. It's your own little environment that gets wiped when you're done and you can practice. And there's lots of different ways to learn as well. So if you go in there and you're watching a video and to your point you're like, "Oh my gosh, this is too technical. I can't understand it. I don't know what I'm going to go do." You can go another route. There's something called AWS Cloud Quest. It's a game. You go in and it's like you're gaming and it walks you through. You're actually in a virtual world. You're walking through and it's telling you, "Hey, go build this and if you need help, here's hints and here's tips." And it continues to build on itself. So you're learning and you're applying practical skills and it's at your own pace. You don't have to watch somebody else talking that is going at a pace that maybe accelerates beyond what you're ready. You can do it at your own pace, you can redo it, you can try it again until you feel confident that you know it and you're really ready to move on to the next thing. Personally, I find that hugely valuable. I go in and do these myself and I sit there and I have a lot of engineers on my team, very smart people. And I have my own imposter syndrome. I get nervous to go talk to them. Like, are they going to think I'm totally lost? And so I go in and I learn some of this myself by experiment. And then I feel like, okay, now I can go ask them some intelligent questions and they're not going to be like, "Oh gosh, my leader is totally unaware of what we're doing." And so I think that we all struggle with confidence. I think everybody does, but I see it especially in women as I mentor them. And that's what I encourage them to do is go and on your own time, practice a bit, get a little bit of experience and once you feel like you can throw a couple words out there that you know what they mean and suddenly other people look at you like, "Oh, she knows what she's talking about." And you can kind of get past that feeling. >> Well Jenni, you nailed it. Heather, she just mentioned she's in the job and she's going and she's still leveling up. That's the end when you're in, but it's also the barriers to entry are lowering. You guys are doing a good job of getting people in, but also growing fast too. So there's two dynamics at play here. How do people do this? What's the playbook? Because I think that's really key, easy to get in. And then once you're in, you can level up fast at your own pace to ride the wave. And then there's new stuff coming. I mean, every re:Invent there's 5,000 announcements. So it's like zillion new things and AI taught now. >> re:Invent is a perfect example of that ongoing imposter syndrome or confidence check for all of us. I think something that that Jenni said too is we really try and meet learners where they are and make sure that we have the support, whether it's accessibility requirements or we have the content that is built for the age that we're talking to, or we have a workforce development program called re/Start that is for people that have very little tech experience and really want to talk about a career in cloud, but they need a little bit more handholding. They need a combination of instructor-led and digital. But then we have AWS educators, I mentioned. If you want to be more self-directed, all of these tools are intended to work well together and to be complimentary and to take you on a journey as a learner. And the more skills you have, the more you increase your knowledge, the more you can take on more. But meeting folks where they are with a variety of programs, tools, languages, and accessibility really helps ensure that we can do that for learners throughout the world. >> That's awesome. Let's get into it. Let's get into the roadmaps of people and their personas. And you guys can share the programs that you have and where people could fit in. 'Cause this comes up a lot when I talk to folks. There's the young person who's I'm a gamer or whatever, I want to get a job. I'm in high school or an elementary or I want to tinker around or I'm in college or I'm learning, I'm an entry level kind of entry. Then you have the re-skilling. I'm going to change my careers, I'm kind of bored, I want to do something compelling. How do I get into the cloud game? And then the advanced re-skill is I want to get into cyber and AI and then there's other. Could you break down? Did I get that right or did I miss anything? And then what's available for those kind of lanes? So those persona lanes? >> Well, let's see, I could start with maybe the high schooler stuff and then we can bring Jenni in as well. I would say a great place to start for anyone is aws.amazon.com/training. That's going to give them the full suite of options that they could take on. If you're in high school, you can go onto AWS Educate. All you need is an email. And if you're 13 years and older, you can start exploring the types of jobs that are available in the cloud and you could start taking some introductory classes. You can do some of those labs in a safe environment that Jenni mentioned. That's a great place to start. If you are in an environment where you have an educator that is willing to go on this with you, this journey with you, we have this AWS GetIT program that is, again, educator-led. So it's an afterschool or it's an a program where we match mentors and students up with cloud professionals and they do some real-time experimentation. They build an app, they work on things together, and do a presentation at the end. The other thing I would say too is that if you are in a university, I would double check and see if the AWS Academy curriculum is already in your university. And if so, explore some of those classes there. We have instructor-led, educator-ready. course curriculum that we've designed that help people get to those certifications and get closer to those jobs and as well as hopefully then lead people right into skill builder and all the things that Jenni talked about to help them as they start out in a professional environment. >> So is the GetIT, is that an instructor-led that the person has to find someone for? Or is this available for them? >> It is through teachers. It's through educators. We are in, we've reached over 19,000 students. We're available in eight countries. There are ways for educators to lead this, but we want to make sure that we are helping the kids be successful and giving them an educator environment to do that. If they want to do it on their own, then they can absolutely go through AWS Educate or even and to explore where they want to get started. >> So what about someone who's educated in their middle of their career, might want to switch from being a biologist to a cloud cybersecurity guru or a cloud native operator? >> Yeah, so in that case, AWS re/Start is one of the great program for them to explore. We run that program with collaborating organizations in 160 cities in 80 countries throughout the world. That is a multi-week cohort-based program where we do take folks through a very clear path towards certification and job skilling that will help them get into those opportunities. Over 98% of the cohorts, the graduates of those cohorts get an interview and are hopefully on their path to getting a job. So that really has global reach. The partnership with collaborating organizations helps us ensure that we find communities that are often unreached by cloud skills training and we really work to keep a diverse focus on those cohorts and bring those folks into the cloud. >> Okay. Jenni, you've got the Skill Builder action here. What's going on on your side? Because you must have to manage all the change. I mean, AI is hot right now. I'm sure you're cranking away on curriculum and content for SageMaker, large language models, computer vision, cybersecurity. >> We do. There are a lot of options. >> How is your world? Tell us about what people can take out of way from your side. >> Yeah. So a great way to think about it is if they're already out in the workforce or they're entering the workforce, but they are technical, have technical skills is what are the roles that are interesting in the technologies that are interesting. Because the way we put out our training and our certifications is aligned to paths. So if you're look interested in a specific role. If you're interested in architecting a cloud environment or in security as you mentioned, and you want to go deep in security, there are AWS certifications that give you that. If you achieve them, they're very difficult. But if you work to them and achieve them, they give you the credential that you can take to an employer and say, "Look, I can do this job." And they are in very high demand. In fact that's where if you look at some of the publications that have come out, they talk about, what are people making if they have different certifications? What are the most in-demand certifications that are out there? And those are what help people get jobs. And so you identify what is that role or that technology area I want to learn. And then you have multiple options for how you build those skills depending on how you want to learn. And again, that's really our focus, is on providing experiences based on how people learn and making it accessible to them. 'Cause not everybody wants to learn in the same way. And so there is AWS Skill Builder where people can go learn on their own that is really great particularly for people who maybe are already working and have to learn in the evenings, on the weekends. People who like to learn at their own pace, who just want to be hands-on, but are self-starters. And they can get those whole learning plans through there all the way aligned to the certification and then they can go get their certification. There's also classroom training. So a lot of people maybe want to do continuous learning through an online, but want to go really deep with an expert in the room and maybe have a more focused period of time if they can go for a couple days. And so they can do classroom training. We provide a lot of classroom training. We have partners all over the globe who provide classroom training. And so there's that and what we find to be the most powerful is when you couple the two. If you can really get deep, you have an expert, you can ask questions, but first before you go do that, you get some of that foundational that you've kind of learned on your own. And then after you go back and reinforce, you go back online, you try out things that maybe you learned in the classroom, but you didn't quite, you hadn't used it enough yet to quite know how to do it. Now you can go back and actually use it, experiment and play around. And so we really encourage that kind of, figure out what are some areas you're interested in, go learn it and then go get a job and continue to learn because then once you learn that first area, you start to build confidence in it. Suddenly other areas become interesting. 'Cause as you said, cloud is changing fast. And once you learn a space, first of all you have to keep going back to stay up on it as it changes. But you quickly find that there are other areas that are really interesting too. >> I've observed that the training side, it's just like cloud itself, it's very agile. You can get hands-on quickly, you don't need to take a class, and then get in weeks later. You're in it like it's real time. So you're immersed in gamification and all kinds of ways to funnel into the either advanced tracks and certification. So you guys do a great job and I want to give you props for that and a shout out. The question I have for you guys is can you scope the opportunity for these certifications and opportunities for women in particular? What are some of the top jobs pulling down? Scope out the opportunity because I think when people hear that they really fall out of their chair, they go, "Wow, I didn't know I could make $200,000 doing cybersecurity." Well, yeah or maybe more. I just made the number, I don't actually know, but like I know people do make that much in cyber, but there are huge financial opportunities with certifications and education. Can you scope that order of magnitude? Can you share any data? >> Yeah, so in the US they certainly are. Certifications on average aligned to six digit type jobs. And if you go out and do a search, there are research studies out there that are refreshed every year that say what are the top IT industry certifications and how much money do they make? And the reason I don't put a number out there is because it's constantly changing and in fact it keeps going up, >> It's going up, not going down. >> But I would encourage people to do that quick search. What are the top IT industry certifications. Again, based on the country you're in, it makes a difference. But if you're US, there's a lot of data out there for the US and then there is some for other countries as well around how much on average people make. >> Do you list like the higher level certifications, stack rank them in terms of order? Like say, I'm a type A personnel, I want to climb Mount Everest, I want to get the highest level certification. How do I know that? Is it like laddered up or is like how do you guys present that? >> Yeah, so we have different types of certifications. There is a foundational, which we call the cloud practitioner. That one is more about just showing that you know something about cloud. It's not aligned to a specific job role. But then we have what we call associate level certifications, which are aligned to roles. So there's the solutions architect, cloud developer, so developer operations. And so you can tell by the role and associate is kind of that next level. And then the roles often have a professional level, which is even more advanced. And basically that's saying you're kind of an Uber expert at that point. And then there are technology specialties, which are less about a specific role, although some would argue a security technology specialty might align very well to a security role, but they're more about showing the technology. And so typically, it goes foundational, advanced, professional, and then the specialties are more on the side. They're not aligned, but they're deep. They're deep within that area. >> So you can go dig and pick your deep dive and jump into where you're comfortable. Heather, talk about the commitment in terms of dollars. I know Amazon's flaunted some numbers like 30 million or something, people they want to have trained, hundreds of millions of dollars in investment. This is key, obviously, more people trained on cloud, more operators, more cloud usage, obviously. I see the business connection. What's the women relationship to the numbers? Or what the experience is? How do you guys see that? Obviously International Women's Day, get the confidence, got the curiosity. You're a builder, you're in. It's that easy. >> It doesn't always feel that way, I'm sure to everybody, but we'd like to think that it is. Amazon and AWS do invest hundreds of millions of dollars in free training every year that is accessible to everyone out there. I think that sometimes the hardest obstacles to get overcome are getting started and we try and make it as easy as possible to get started with the tools that we've talked about already today. We run into plenty of cohorts of women as part of our re/Start program that are really grateful for the opportunity to see something, see a new way of thinking, see a new opportunity for them. We don't necessarily break out our funding by women versus men. We want to make sure that we are open and diverse for everybody to come in and get the training that they need to. But we definitely want to make sure that we are accessible and available to women and all genders outside of the US and inside the US. >> Well, I know the number's a lot lower than they should be and that's obviously why we're promoting this heavily. There's a lot more interest I see in tech. So digital transformation is gender neutral. I mean, it's like the world eats software and uses software, uses the cloud. So it has to get 50/50 in my opinion. So you guys do a great job. Now that we're done kind of promoting Amazon, which I wanted to do 'cause I think it's super important. Let's talk about you guys. What got you guys involved in tech? What was the inspiration and share some stories about your experiences and advice for folks watching? >> So I've always been in traditionally male dominated roles. I actually started in aviation and then moved to tech. And what I found was I got a mentor early on, a woman who was senior to me and who was kind of who I saw as the smartest person out there. She was incredibly smart, she was incredibly kind, and she was always lifting women up. And I kind of latched onto her and followed her around and she was such an amazing mentor. She brought me from throughout tech, from company to company, job to job, was always positioning me in front of other people as the go-to person. And I realized, "Wow, I want to be like her." And so that's been my focus as well in tech is you can be deeply technical in tech or you can be not deeply technical and be in tech and you can be successful both ways, but the way you're going to be most successful is if you find other people, build them up and help put them out in front. And so I personally love to mentor women and to put them in places where they can feel comfortable being out in front of people. And that's really been my career. I have tried to model her approach as much as I can. >> That's a really interesting observation. It's the pattern we've been seeing in all these interviews for the past two years of doing the International Women's Day is that networking, mentoring and sponsorship are one thing. So it's all one thing. It's not just mentoring. It's like people think, "Oh, just mentoring. What does that mean? Advice?" No, it's sponsorship, it's lifting people up, creating a keiretsu, creating networks. Really important. Heather, what's your experience? >> Yeah, I'm sort of the example of somebody who never thought they'd be in tech, but I happened to graduate from college in the Silicon Valley in the early nineties and next thing you know, it's more than a couple years later and I'm deeply in tech and I think it when we were having the conversation about confidence and willingness to learn and try that really spoke to me as well. I think I had to get out of my own way sometimes and just be willing to not be the smartest person in the room and just be willing to ask a lot of questions. And with every opportunity to ask questions, I think somebody, I ended up with good mentors, male and female, that saw the willingness to ask questions and the willingness to be humble in my approach to learning. And that really helped. I'm also very aware that nobody's journey is the same and I need to create an environment on my team and I need to be a role model within AWS and Amazon for allowing people to show up in the way that they're going to be most successful. And sometimes that will mean giving them learning opportunities. Sometimes that will be hooking them up with a mentor. Sometimes that will be giving them the freedom to do what they need for their family or their personal life. And modeling that behavior regardless of gender has always been how I choose to show up and what I ask my leaders to do. And the more we can do that, I've seen the team been able to grow and flourish in that way and support our entire team. >> I love that story. You also have a great leader, Maureen Lonergan, who I've met many conversations with, but also it starts at the top. Andy Jassy who can come across, he's kind of technical, he's dirty, he's a builder mentality. He has first principles and you're bringing up this first principles concept and whether that's passing it forward, what you've learned, having first principles helps in an organization. Can you guys talk about what that's like at your company? 'Cause everyone's different. And sometimes whether, and I sometimes I worry about what I say, but I also have my first principles. So talk about how principles matter in how you guys interface with others and letting people be their authentic self. >> Yeah, I'll jump in Jenni and then you can. The Amazon leadership principles are super important to how we interact with each other and it really does provide a set of guidelines for how we work with each other and how we work for our customers and with our partners. But most of all it gives us a common language and a common set of expectations. And I will be honest, they're not always easy. When you come from an environment that tends to be less open to feedback and less open to direct conversations than you find at Amazon, it could take a while to get used to that, but for me at least, it was extremely empowering to have those tools and those principles as guidance for how to operate and to gain the confidence in using them. I've also been able to participate in hundreds and hundreds of interviews in the time that I've been here as part of an interview team of bar raisers. I think that really helps us understand whether or not folks are going to be successful at AWS and at Amazon and helps them understand if they're going to be able to be successful. >> Bar raising is an Amazon term and it's gender neutral, right Jenni? >> It is gender neutral. >> Bar is a bar, it raises. >> That's right. And it's funny, we say that our culture here is peculiar. And when I started, I had been in consulting for several years, so I worked with a lot of different companies in tech and so I thought I'd seen everything and I came here and I went, "Hmm." I see what they mean by peculiar. It is very different environment. >> In the fullness of time, it'll all work out. >> That's right, that's right. Well and it's funny because when you first started, it's a lot to figure out to how to operate in an environment where people do use a 16 leadership principles. I've worked at a lot of companies with three or four core values and nobody can state those. We could state all 16 leadership principles and we use them in our regular everyday dialogue. That is an awkward thing when you first come to have people saying, "Oh, I'm going to use bias for action in this situation and I'm going to go move fast. And they're actually used in everyday conversations. But after a couple years suddenly you realize, "Oh, I'm doing that." And maybe even sometimes at the dinner table I'm doing that, which can get to be a bit much. But it creates an environment where we can all be different. We can all think differently. We can all have different ways of doing things, but we have a common overall approach to what we're trying to achieve. And that's really, it gives us a good framework for that. >> Jenni, it's great insight. Heather, thank you so much for sharing your stories. We're going to do this not once a year. We're going to continue this Women in Tech program every quarter. We'll check in with you guys and find out what's new. And thank you for what you do. We appreciate that getting the word out and really is an opportunity for everyone with education and cloud and it's only going to get more opportunities at the edge in AI and so much more tech. Thank you for coming on the program. >> Thank you for having us. >> Thanks, John. >> Thank you. That's the International Women's Day segment here with leaders from AWS. I'm John Furrier. Thanks for watching. (upbeat musiC)

(bright upbeat music) >> Hello and welcome to this Cube Conversation. I'm John Furrier, host of theCUBE. We've got a great conversation featuring Arthur AI. I'm your host. I'm excited to have Adam Wenchel who's the Co-Founder and CEO. Thanks for joining us today, appreciate it. >> Yeah, thanks for having me on, John, looking forward to the conversation. >> I got to say, it's been an exciting world in AI or artificial intelligence. Just an explosion of interest kind of in the mainstream with the language models, which people don't really get, but they're seeing the benefits of some of the hype around OpenAI. Which kind of wakes everyone up to, "Oh, I get it now." And then of course the pessimism comes in, all the skeptics are out there. But this breakthrough in generative AI field is just awesome, it's really a shift, it's a wave. We've been calling it probably the biggest inflection point, then the others combined of what this can do from a surge standpoint, applications. I mean, all aspects of what we used to know is the computing industry, software industry, hardware, is completely going to get turbo. So we're totally obviously bullish on this thing. So, this is really interesting. So my first question is, I got to ask you, what's you guys taking? 'Cause you've been doing this, you're in it, and now all of a sudden you're at the beach where the big waves are. What's the explosion of interest is there? What are you seeing right now? >> Yeah, I mean, it's amazing, so for starters, I've been in AI for over 20 years and just seeing this amount of excitement and the growth, and like you said, the inflection point we've hit in the last six months has just been amazing. And, you know, what we're seeing is like people are getting applications into production using LLMs. I mean, really all this excitement just started a few months ago, with ChatGPT and other breakthroughs and the amount of activity and the amount of new systems that we're seeing hitting production already so soon after that is just unlike anything we've ever seen. So it's pretty awesome. And, you know, these language models are just, they could be applied in so many different business contexts and that it's just the amount of value that's being created is again, like unprecedented compared to anything. >> Adam, you know, you've been in this for a while, so it's an interesting point you're bringing up, and this is a good point. I was talking with my friend John Markoff, former New York Times journalist and he was talking about, there's been a lot of work been done on ethics. So there's been, it's not like it's new. It's like been, there's a lot of stuff that's been baking over many, many years and, you know, decades. So now everyone wakes up in the season, so I think that is a key point I want to get into some of your observations. But before we get into it, I want you to explain for the folks watching, just so we can kind of get a definition on the record. What's an LLM, what's a foundational model and what's generative ai? Can you just quickly explain the three things there? >> Yeah, absolutely. So an LLM or a large language model, it's just a large, they would imply a large language model that's been trained on a huge amount of data typically pulled from the internet. And it's a general purpose language model that can be built on top for all sorts of different things, that includes traditional NLP tasks like document classification and sentiment understanding. But the thing that's gotten people really excited is it's used for generative tasks. So, you know, asking it to summarize documents or asking it to answer questions. And these aren't new techniques, they've been around for a while, but what's changed is just this new class of models that's based on new architectures. They're just so much more capable that they've gone from sort of science projects to something that's actually incredibly useful in the real world. And there's a number of companies that are making them accessible to everyone so that you can build on top of them. So that's the other big thing is, this kind of access to these models that can power generative tasks has been democratized in the last few months and it's just opening up all these new possibilities. And then the third one you mentioned foundation models is sort of a broader term for the category that includes LLMs, but it's not just language models that are included. So we've actually seen this for a while in the computer vision world. So people have been building on top of computer vision models, pre-trained computer vision models for a while for image classification, object detection, that's something we've had customers doing for three or four years already. And so, you know, like you said, there are antecedents to like, everything that's happened, it's not entirely new, but it does feel like a step change. >> Yeah, I did ask ChatGPT to give me a riveting introduction to you and it gave me an interesting read. If we have time, I'll read it. It's kind of, it's fun, you get a kick out of it. "Ladies and gentlemen, today we're a privileged "to have Adam Wenchel, Founder of Arthur who's going to talk "about the exciting world of artificial intelligence." And then it goes on with some really riveting sentences. So if we have time, I'll share that, it's kind of funny. It was good. >> Okay. >> So anyway, this is what people see and this is why I think it's exciting 'cause I think people are going to start refactoring what they do. And I've been saying this on theCUBE now for about a couple months is that, you know, there's a scene in "Moneyball" where Billy Beane sits down with the Red Sox owner and the Red Sox owner says, "If people aren't rebuilding their teams on your model, "they're going to be dinosaurs." And it reminds me of what's happening right now. And I think everyone that I talk to in the business sphere is looking at this and they're connecting the dots and just saying, if we don't rebuild our business with this new wave, they're going to be out of business because there's so much efficiency, there's so much automation, not like DevOps automation, but like the generative tasks that will free up the intellect of people. Like just the simple things like do an intro or do this for me, write some code, write a countermeasure to a hack. I mean, this is kind of what people are doing. And you mentioned computer vision, again, another huge field where 5G things are coming on, it's going to accelerate. What do you say to people when they kind of are leaning towards that, I need to rethink my business? >> Yeah, it's 100% accurate and what's been amazing to watch the last few months is the speed at which, and the urgency that companies like Microsoft and Google or others are actually racing to, to do that rethinking of their business. And you know, those teams, those companies which are large and haven't always been the fastest moving companies are working around the clock. And the pace at which they're rolling out LLMs across their suite of products is just phenomenal to watch. And it's not just the big, the large tech companies as well, I mean, we're seeing the number of startups, like we get, every week a couple of new startups get in touch with us for help with their LLMs and you know, there's just a huge amount of venture capital flowing into it right now because everyone realizes the opportunities for transforming like legal and healthcare and content creation in all these different areas is just wide open. And so there's a massive gold rush going on right now, which is amazing. >> And the cloud scale, obviously horizontal scalability of the cloud brings us to another level. We've been seeing data infrastructure since the Hadoop days where big data was coined. Now you're seeing this kind of take fruit, now you have vertical specialization where data shines, large language models all of a set up perfectly for kind of this piece. And you know, as you mentioned, you've been doing it for a long time. Let's take a step back and I want to get into how you started the company, what drove you to start it? Because you know, as an entrepreneur you're probably saw this opportunity before other people like, "Hey, this is finally it, it's here." Can you share the origination story of what you guys came up with, how you started it, what was the motivation and take us through that origination story. >> Yeah, absolutely. So as I mentioned, I've been doing AI for many years. I started my career at DARPA, but it wasn't really until 2015, 2016, my previous company was acquired by Capital One. Then I started working there and shortly after I joined, I was asked to start their AI team and scale it up. And for the first time I was actually doing it, had production models that we were working with, that was at scale, right? And so there was hundreds of millions of dollars of business revenue and certainly a big group of customers who were impacted by the way these models acted. And so it got me hyper-aware of these issues of when you get models into production, it, you know. So I think people who are earlier in the AI maturity look at that as a finish line, but it's really just the beginning and there's this constant drive to make them better, make sure they're not degrading, make sure you can explain what they're doing, if they're impacting people, making sure they're not biased. And so at that time, there really weren't any tools to exist to do this, there wasn't open source, there wasn't anything. And so after a few years there, I really started talking to other people in the industry and there was a really clear theme that this needed to be addressed. And so, I joined with my Co-Founder John Dickerson, who was on the faculty in University of Maryland and he'd been doing a lot of research in these areas. And so we ended up joining up together and starting Arthur. >> Awesome. Well, let's get into what you guys do. Can you explain the value proposition? What are people using you for now? Where's the action? What's the customers look like? What do prospects look like? Obviously you mentioned production, this has been the theme. It's not like people woke up one day and said, "Hey, I'm going to put stuff into production." This has kind of been happening. There's been companies that have been doing this at scale and then yet there's a whole follower model coming on mainstream enterprise and businesses. So there's kind of the early adopters are there now in production. What do you guys do? I mean, 'cause I think about just driving the car off the lot is not, you got to manage operations. I mean, that's a big thing. So what do you guys do? Talk about the value proposition and how you guys make money? >> Yeah, so what we do is, listen, when you go to validate ahead of deploying these models in production, starts at that point, right? So you want to make sure that if you're going to be upgrading a model, if you're going to replacing one that's currently in production, that you've proven that it's going to perform well, that it's going to be perform ethically and that you can explain what it's doing. And then when you launch it into production, traditionally data scientists would spend 25, 30% of their time just manually checking in on their model day-to-day babysitting as we call it, just to make sure that the data hasn't drifted, the model performance hasn't degraded, that a programmer did make a change in an upstream data system. You know, there's all sorts of reasons why the world changes and that can have a real adverse effect on these models. And so what we do is bring the same kind of automation that you have for other kinds of, let's say infrastructure monitoring, application monitoring, we bring that to your AI systems. And that way if there ever is an issue, it's not like weeks or months till you find it and you find it before it has an effect on your P&L and your balance sheet, which is too often before they had tools like Arthur, that was the way they were detected. >> You know, I was talking to Swami at Amazon who I've known for a long time for 13 years and been on theCUBE multiple times and you know, I watched Amazon try to pick up that sting with stage maker about six years ago and so much has happened since then. And he and I were talking about this wave, and I kind of brought up this analogy to how when cloud started, it was, Hey, I don't need a data center. 'Cause when I did my startup that time when Amazon, one of my startups at that time, my choice was put a box in the colo, get all the configuration before I could write over the line of code. So the cloud became the benefit for that and you can stand up stuff quickly and then it grew from there. Here it's kind of the same dynamic, you don't want to have to provision a large language model or do all this heavy lifting. So that seeing companies coming out there saying, you can get started faster, there's like a new way to get it going. So it's kind of like the same vibe of limiting that heavy lifting. >> Absolutely. >> How do you look at that because this seems to be a wave that's going to be coming in and how do you guys help companies who are going to move quickly and start developing? >> Yeah, so I think in the race to this kind of gold rush mentality, race to get these models into production, there's starting to see more sort of examples and evidence that there are a lot of risks that go along with it. Either your model says things, your system says things that are just wrong, you know, whether it's hallucination or just making things up, there's lots of examples. If you go on Twitter and the news, you can read about those, as well as sort of times when there could be toxic content coming out of things like that. And so there's a lot of risks there that you need to think about and be thoughtful about when you're deploying these systems. But you know, you need to balance that with the business imperative of getting these things into production and really transforming your business. And so that's where we help people, we say go ahead, put them in production, but just make sure you have the right guardrails in place so that you can do it in a smart way that's going to reflect well on you and your company. >> Let's frame the challenge for the companies now that you have, obviously there's the people who doing large scale production and then you have companies maybe like as small as us who have large linguistic databases or transcripts for example, right? So what are customers doing and why are they deploying AI right now? And is it a speed game, is it a cost game? Why have some companies been able to deploy AI at such faster rates than others? And what's a best practice to onboard new customers? >> Yeah, absolutely. So I mean, we're seeing across a bunch of different verticals, there are leaders who have really kind of started to solve this puzzle about getting AI models into production quickly and being able to iterate on them quickly. And I think those are the ones that realize that imperative that you mentioned earlier about how transformational this technology is. And you know, a lot of times, even like the CEOs or the boards are very personally kind of driving this sense of urgency around it. And so, you know, that creates a lot of movement, right? And so those companies have put in place really smart infrastructure and rails so that people can, data scientists aren't encumbered by having to like hunt down data, get access to it. They're not encumbered by having to stand up new platforms every time they want to deploy an AI system, but that stuff is already in place. There's a really nice ecosystem of products out there, including Arthur, that you can tap into. Compared to five or six years ago when I was building at a top 10 US bank, at that point you really had to build almost everything yourself and that's not the case now. And so it's really nice to have things like, you know, you mentioned AWS SageMaker and a whole host of other tools that can really accelerate things. >> What's your profile customer? Is it someone who already has a team or can people who are learning just dial into the service? What's the persona? What's the pitch, if you will, how do you align with that customer value proposition? Do people have to be built out with a team and in play or is it pre-production or can you start with people who are just getting going? >> Yeah, people do start using it pre-production for validation, but I think a lot of our customers do have a team going and they're starting to put, either close to putting something into production or about to, it's everything from large enterprises that have really sort of complicated, they have dozens of models running all over doing all sorts of use cases to tech startups that are very focused on a single problem, but that's like the lifeblood of the company and so they need to guarantee that it works well. And you know, we make it really easy to get started, especially if you're using one of the common model development platforms, you can just kind of turn key, get going and make sure that you have a nice feedback loop. So then when your models are out there, it's pointing out, areas where it's performing well, areas where it's performing less well, giving you that feedback so that you can make improvements, whether it's in training data or futurization work or algorithm selection. There's a number of, you know, depending on the symptoms, there's a number of things you can do to increase performance over time and we help guide people on that journey. >> So Adam, I have to ask, since you have such a great customer base and they're smart and they got teams and you're on the front end, I mean, early adopters is kind of an overused word, but they're killing it. They're putting stuff in the production's, not like it's a test, it's not like it's early. So as the next wave comes of fast followers, how do you see that coming online? What's your vision for that? How do you see companies that are like just waking up out of the frozen, you know, freeze of like old IT to like, okay, they got cloud, but they're not yet there. What do you see in the market? I see you're in the front end now with the top people really nailing AI and working hard. What's the- >> Yeah, I think a lot of these tools are becoming, or every year they get easier, more accessible, easier to use. And so, you know, even for that kind of like, as the market broadens, it takes less and less of a lift to put these systems in place. And the thing is, every business is unique, they have their own kind of data and so you can use these foundation models which have just been trained on generic data. They're a great starting point, a great accelerant, but then, in most cases you're either going to want to create a model or fine tune a model using data that's really kind of comes from your particular customers, the people you serve and so that it really reflects that and takes that into account. And so I do think that these, like the size of that market is expanding and its broadening as these tools just become easier to use and also the knowledge about how to build these systems becomes more widespread. >> Talk about your customer base you have now, what's the makeup, what size are they? Give a taste a little bit of a customer base you got there, what's they look like? I'll say Capital One, we know very well while you were at there, they were large scale, lot of data from fraud detection to all kinds of cool stuff. What do your customers now look like? >> Yeah, so we have a variety, but I would say one area we're really strong, we have several of the top 10 US banks, that's not surprising, that's a strength for us, but we also have Fortune 100 customers in healthcare, in manufacturing, in retail, in semiconductor and electronics. So what we find is like in any sort of these major verticals, there's typically, you know, one, two, three kind of companies that are really leading the charge and are the ones that, you know, in our opinion, those are the ones that for the next multiple decades are going to be the leaders, the ones that really kind of lead the charge on this AI transformation. And so we're very fortunate to be working with some of those. And then we have a number of startups as well who we love working with just because they're really pushing the boundaries technologically and so they provide great feedback and make sure that we're continuing to innovate and staying abreast of everything that's going on. >> You know, these early markups, even when the hyperscalers were coming online, they had to build everything themselves. That's the new, they're like the alphas out there building it. This is going to be a big wave again as that fast follower comes in. And so when you look at the scale, what advice would you give folks out there right now who want to tee it up and what's your secret sauce that will help them get there? >> Yeah, I think that the secret to teeing it up is just dive in and start like the, I think these are, there's not really a secret. I think it's amazing how accessible these are. I mean, there's all sorts of ways to access LLMs either via either API access or downloadable in some cases. And so, you know, go ahead and get started. And then our secret sauce really is the way that we provide that performance analysis of what's going on, right? So we can tell you in a very actionable way, like, hey, here's where your model is doing good things, here's where it's doing bad things. Here's something you want to take a look at, here's some potential remedies for it. We can help guide you through that. And that way when you're putting it out there, A, you're avoiding a lot of the common pitfalls that people see and B, you're able to really kind of make it better in a much faster way with that tight feedback loop. >> It's interesting, we've been kind of riffing on this supercloud idea because it was just different name than multicloud and you see apps like Snowflake built on top of AWS without even spending any CapEx, you just ride that cloud wave. This next AI, super AI wave is coming. I don't want to call AIOps because I think there's a different distinction. If you, MLOps and AIOps seem a little bit old, almost a few years back, how do you view that because everyone's is like, "Is this AIOps?" And like, "No, not kind of, but not really." How would you, you know, when someone says, just shoots off the hip, "Hey Adam, aren't you doing AIOps?" Do you say, yes we are, do you say, yes, but we do differently because it's doesn't seem like it's the same old AIOps. What's your- >> Yeah, it's a good question. AIOps has been a term that was co-opted for other things and MLOps also has people have used it for different meanings. So I like the term just AI infrastructure, I think it kind of like describes it really well and succinctly. >> But you guys are doing the ops. I mean that's the kind of ironic thing, it's like the next level, it's like NextGen ops, but it's not, you don't want to be put in that bucket. >> Yeah, no, it's very operationally focused platform that we have, I mean, it fires alerts, people can action off them. If you're familiar with like the way people run security operations centers or network operations centers, we do that for data science, right? So think of it as a DSOC, a Data Science Operations Center where all your models, you might have hundreds of models running across your organization, you may have five, but as problems are detected, alerts can be fired and you can actually work the case, make sure they're resolved, escalate them as necessary. And so there is a very strong operational aspect to it, you're right. >> You know, one of the things I think is interesting is, is that, if you don't mind commenting on it, is that the aspect of scale is huge and it feels like that was made up and now you have scale and production. What's your reaction to that when people say, how does scale impact this? >> Yeah, scale is huge for some of, you know, I think, I think look, the highest leverage business areas to apply these to, are generally going to be the ones at the biggest scale, right? And I think that's one of the advantages we have. Several of us come from enterprise backgrounds and we're used to doing things enterprise grade at scale and so, you know, we're seeing more and more companies, I think they started out deploying AI and sort of, you know, important but not necessarily like the crown jewel area of their business, but now they're deploying AI right in the heart of things and yeah, the scale that some of our companies are operating at is pretty impressive. >> John: Well, super exciting, great to have you on and congratulations. I got a final question for you, just random. What are you most excited about right now? Because I mean, you got to be pretty pumped right now with the way the world is going and again, I think this is just the beginning. What's your personal view? How do you feel right now? >> Yeah, the thing I'm really excited about for the next couple years now, you touched on it a little bit earlier, but is a sort of convergence of AI and AI systems with sort of turning into AI native businesses. And so, as you sort of do more, get good further along this transformation curve with AI, it turns out that like the better the performance of your AI systems, the better the performance of your business. Because these models are really starting to underpin all these key areas that cumulatively drive your P&L. And so one of the things that we work a lot with our customers is to do is just understand, you know, take these really esoteric data science notions and performance and tie them to all their business KPIs so that way you really are, it's kind of like the operating system for running your AI native business. And we're starting to see more and more companies get farther along that maturity curve and starting to think that way, which is really exciting. >> I love the AI native. I haven't heard any startup yet say AI first, although we kind of use the term, but I guarantee that's going to come in all the pitch decks, we're an AI first company, it's going to be great run. Adam, congratulations on your success to you and the team. Hey, if we do a few more interviews, we'll get the linguistics down. We can have bots just interact with you directly and ask you, have an interview directly. >> That sounds good, I'm going to go hang out on the beach, right? So, sounds good. >> Thanks for coming on, really appreciate the conversation. Super exciting, really important area and you guys doing great work. Thanks for coming on. >> Adam: Yeah, thanks John. >> Again, this is Cube Conversation. I'm John Furrier here in Palo Alto, AI going next gen. This is legit, this is going to a whole nother level that's going to open up huge opportunities for startups, that's going to use opportunities for investors and the value to the users and the experience will come in, in ways I think no one will ever see. So keep an eye out for more coverage on siliconangle.com and theCUBE.net, thanks for watching. (bright upbeat music)

(bright music) >> Hello, everyone. Welcome to theCUBE special presentation of International Women's Day. I'm John Furrier, host of theCUBE. This is a global special open program we're doing every year. We're going to continue it every quarter. We're going to do more and more content, getting the voices out there and celebrating the diversity. And I'm excited to have an amazing guest here, LaDavia Drane, who's the head of Global Inclusion Diversity & Equity at AWS. LaDavia, we tried to get you in on AWS re:Invent, and you were super busy. So much going on. The industry has seen the light. They're seeing everything going on, and the numbers are up, but still not there, and getting better. This is your passion, our passion, a shared passion. Tell us about your situation, your career, how you got into it. What's your story? >> Yeah. Well, John, first of all, thank you so much for having me. I'm glad that we finally got this opportunity to speak. How did I get into this work? Wow, you know, I'm doing the work that I love to do, number one. It's always been my passion to be a voice for the voiceless, to create a seat at the table for folks that may not be welcome to certain tables. And so, it's been something that's been kind of the theme of my entire professional career. I started off as a lawyer, went to Capitol Hill, was able to do some work with members of Congress, both women members of Congress, but also, minority members of Congress in the US Congress. And then, that just morphed into what I think has become a career for me in inclusion, diversity, and equity. I decided to join Amazon because I could tell that it's a company that was ready to take it to the next level in this space. And sure enough, that's been my experience here. So now, I'm in it, I'm in it with two feet, doing great work. And yeah, yeah, it's almost a full circle moment for me. >> It's really an interesting background. You have a background in public policy. You mentioned Capitol Hill. That's awesome. DC kind of moves slow, but it's a complicated machinery there. Obviously, as you know, navigating that, Amazon grew significantly. We've been at every re:Invent with theCUBE since 2013, like just one year. I watched Amazon grow, and they've become very fast and also complicated, like, I won't say like Capitol, 'cause that's very slow, but Amazon's complicated. AWS is in the realm of powering a generation of public policy. We had the JEDI contract controversy, all kinds of new emerging challenges. This pivot to tech was great timing because one, (laughs) Amazon needed it because they were growing so fast in a male dominated world, but also, their business is having real impact on the public. >> That's right, that's right. And when you say the public, I'll just call it out. I think that there's a full spectrum of diversity and we work backwards from our customers, and our customers are diverse. And so, I really do believe, I agree that I came to the right place at the right time. And yeah, we move fast and we're also moving fast in this space of making sure that both internally and externally, we're doing the things that we need to do in order to reach a diverse population. >> You know, I've noticed how Amazon's changed from the culture, male dominated culture. Let's face it, it was. And now, I've seen over the past five years, specifically go back five, is kind of in my mental model, just the growth of female leaders, it's been impressive. And there was some controversy. They were criticized publicly for this. And we said a few things as well in those, like around 2014. How is Amazon ensuring and continuing to get the female employees feel represented and empowered? What's going on there? What programs do you have? Because it's not just doing it, it's continuing it, right? And 'cause there is a lot more to do. I mean, the half (laughs) the products are digital now for everybody. It's not just one population. (laughs) Everyone uses digital products. What is Amazon doing now to keep it going? >> Well, I'll tell you, John, it's important for me to note that while we've made great progress, there's still more that can be done. I am very happy to be able to report that we have big women leaders. We have leaders running huge parts of our business, which includes storage, customer experience, industries and business development. And yes, we have all types of programs. And I should say that, instead of calling it programs, I'm going to call it strategic initiatives, right? We are very thoughtful about how we engage our women. And not only how we hire, attract women, but how we retain our women. We do that through engagement, groups like our affinity groups. So Women at Amazon is an affinity group. Women in finance, women in engineering. Just recently, I helped our Black employee network women's group launch, BEN Women. And so you have these communities of women who come together, support and mentor one another. We have what we call Amazon Circles. And so these are safe spaces where women can come together and can have conversations, where we are able to connect mentors and sponsors. And we're seeing that it's making all the difference in the world for our women. And we see that through what we call Connections. We have an inclusion sentiment tracker. So we're able to ask questions every single day and we get a response from our employees and we can see how are our women feeling, how are they feeling included at work? Are they feeling as though they can be who they are authentically at Amazon? And so, again, there's more work that needs to be done. But I will say that as I look at the data, as I'm talking to engaging women, I really do believe that we're on the right path. >> LaDavia, talk about the urgent needs of the women that you're hearing from the Circles. That's a great program. The affinity circles, the groups are great. Now, you have the groups, what are you hearing? What are the needs of the women? >> So, John, I'll just go a little bit into what's becoming a conversation around equity. So, initially I think we talked a lot about equality, right? We wanted everyone to have fair access to the same things. But now, women are looking for equity. We're talking about not just leveling the playing field, which is equality, but don't give me the same as you give everyone else. Instead, recognize that I may have different circumstances, I may have different needs. And give me what I need, right? Give me what I need, not just the same as everyone else. And so, I love seeing women evolve in this way, and being very specific about what they need more than, or what's different than what a man may have in the same situation because their circumstances are not always the same and we should treat them as such. >> Yeah, I think that's a great equity point. I interviewed a woman here, ex-Amazonian, she's now a GSI, Global System Integrator. She's a single mom. And she said remote work brought her equity because people on her team realized that she was a single mom. And it wasn't the, how do you balance life, it was her reality. And what happened was, she had more empathy with the team because of the new work environment. So, I think this is an important point to call out, that equity, because that really makes things smoother in terms of the interactions, not the assumptions, you have to be, you know, always the same as a man. So, how does that go? What's the current... How would you characterize the progress in that area right now? >> I believe that employers are just getting better at this. It's just like you said, with the hybrid being the norm now, you have an employer who is looking at people differently based on what they need. And it's not a problem, it's not an issue that a single mother says, "Well, I need to be able to leave by 5:00 PM." I think that employers now, and Amazon is right there along with other employers, are starting just to evolve that muscle of meeting the needs. People don't have to feel different. You don't have to feel as though there's some kind of of special circumstance for me. Instead, it's something that we, as employers, we're asking for. And we want to meet those needs that are different in some situations. >> I know you guys do a lot of support of women outside of AWS, and I had a story I recorded for the program. This woman, she talked about how she was a nerd from day one. She's a tomboy. They called her a tomboy, but she always loved robotics. And she ended up getting dual engineering degrees. And she talked about how she didn't run away and there was many signals to her not to go. And she powered through, at that time, and during her generation, that was tough. And she was successful. How are you guys taking the education to STEM, to women, at young ages? Because we don't want to turn people away from tech if they have the natural affinity towards it. And not everyone is going to be, as, you know, (laughs) strong, if you will. And she was a bulldog, she was great. She's just like, "I'm going for it. I love it so much." But not everyone's like that. So, this is an educational thing. How do you expose technology, STEM for instance, and making it more accessible, no stigma, all that stuff? I mean, I think we've come a long way, but still. >> What I love about women is we don't just focus on ourselves. We do a very good job of thinking about the generation that's coming after us. And so, I think you will see that very clearly with our women Amazonians. I'll talk about three different examples of ways that Amazonian women in particular, and there are men that are helping out, but I'll talk about the women in particular that are leading in this area. On my team, in the Inclusion, Diversity & Equity team, we have a program that we run in Ghana where we meet basic STEM needs for a afterschool program. So we've taken this small program, and we've turned their summer camp into this immersion, where girls and boys, we do focus on the girls, can come and be completely immersed in STEM. And when we provide the technology that they need, so that they'll be able to have access to this whole new world of STEM. Another program which is run out of our AWS In Communities team, called AWS Girls' Tech Day. All across the world where we have data centers, we're running these Girls' Tech Day. They're basically designed to educate, empower and inspire girls to pursue a career in tech. Really, really exciting. I was at the Girls' Tech Day here recently in Columbus, Ohio, and I got to tell you, it was the highlight of my year. And then I'll talk a little bit about one more, it's called AWS GetIT, and it's been around for a while. So this is a program, again, it's a global program, it's actually across 13 countries. And it allows girls to explore cloud technology, in particular, and to use it to solve real world problems. Those are just three examples. There are many more. There are actually women Amazonians that create these opportunities off the side of their desk in they're local communities. We, in Inclusion, Diversity & Equity, we fund programs so that women can do this work, this STEM work in their own local communities. But those are just three examples of some of the things that our Amazonians are doing to bring girls along, to make sure that the next generation is set up and that the next generation knows that STEM is accessible for girls. >> I'm a huge believer. I think that's amazing. That's great inspiration. We need more of that. It's awesome. And why wouldn't we spread it around? I want to get to the equity piece, that's the theme for this year's IWD. But before that, getting that segment, I want to ask you about your title, and the choice of words and the sequence. Okay, Global Inclusion, Diversity, Equity. Not diversity only. Inclusion is first. We've had this debate on theCUBE many years now, a few years back, it started with, "Inclusion is before diversity," "No, diversity before inclusion, equity." And so there's always been a debate (laughs) around the choice of words and their order. What's your opinion? What's your reaction to that? Is it by design? And does inclusion come before diversity, or am I just reading it to it? >> Inclusion doesn't necessarily come before diversity. (John laughs) It doesn't necessarily come before equity. Equity isn't last, but we do lead with inclusion in AWS. And that is very important to us, right? And thank you for giving me the opportunity to talk a little bit about it. We lead with inclusion because we want to make sure that every single one of our builders know that they have a place in this work. And so it's important that we don't only focus on hiring, right? Diversity, even though there are many, many different levels and spectrums to diversity. Inclusion, if you start there, I believe that it's what it takes to make sure that you have a workplace where everyone knows you're included here, you belong here, we want you to stay here. And so, it helps as we go after diversity. And we want all types of people to be a part of our workforce, but we want you to stay. And inclusion is the thing. It's the thing that I believe makes sure that people stay because they feel included. So we lead with inclusion. Doesn't mean that we put diversity or equity second or third, but we are proud to lead with inclusion. >> Great description. That was fabulous. Totally agree. Double click, thumbs up. Now let's get into the theme. Embracing equity, 'cause this is a term, it's in quotes. What does that mean to you? You mentioned it earlier, I love it. What does embrace equity mean? >> Yeah. You know, I do believe that when people think about equity, especially non-women think about equity, it's kind of scary. It's, "Am I going to give away what I have right now to make space for someone else?" But that's not what equity means. And so I think that it's first important that we just educate ourselves about what equity really is. It doesn't mean that someone's going to take your spot, right? It doesn't mean that the pie, let's use that analogy, gets smaller. The pie gets bigger, right? >> John: Mm-hmm. >> And everyone is able to have their piece of the pie. And so, I do believe that I love that IWD, International Women's Day is leading with embracing equity because we're going to the heart of the matter when we go to equity, we're going to the place where most people feel most challenged, and challenging people to think about equity and what it means and how they can contribute to equity and thus, embrace equity. >> Yeah, I love it. And the advice that you have for tech professionals out there on this, how do you advise other groups? 'Cause you guys are doing a lot of great work. Other organizations are catching up. What would be your advice to folks who are working on this equity challenge to reach gender equity and other equitable strategic initiatives? And everyone's working on this. Sustainability and equity are two big projects we're seeing in every single company right now. >> Yeah, yeah. I will say that I believe that AWS has proven that equity and going after equity does work. Embracing equity does work. One example I would point to is our AWS Impact Accelerator program. I mean, we provide 30 million for early stage startups led by women, Black founders, Latino founders, LGBTQ+ founders, to help them scale their business. That's equity. That's giving them what they need. >> John: Yeah. >> What they need is they need access to capital. And so, what I'd say to companies who are looking at going into the space of equity, I would say embrace it. Embrace it. Look at examples of what companies like AWS is doing around it and embrace it because I do believe that the tech industry will be better when we're comfortable with embracing equity and creating strategic initiatives so that we could expand equity and make it something that's just, it's just normal. It's the normal course of business. It's what we do. It's what we expect of ourselves and our employees. >> LaDavia, you're amazing. Thank you for spending the time. My final couple questions really more around you. Capitol Hill, DC, Amazon Global Head of Inclusion, Diversity & Equity, as you look at making change, being a change agent, being a leader, is really kind of similar, right? You've got DC, it's hard to make change there, but if you do it, it works, right? (laughs) If you don't, you're on the side of the road. So, as you're in your job now, what are you most excited about? What's on your agenda? What's your focus? >> Yeah, so I'm most excited about the potential of what we can get done, not just for builders that are currently in our seats, but for builders in the future. I tend to focus on that little girl. I don't know her, I don't know where she lives. I don't know how old she is now, but she's somewhere in the world, and I want her to grow up and for there to be no question that she has access to AWS, that she can be an employee at AWS. And so, that's where I tend to center, I center on the future. I try to build now, for what's to come, to make sure that this place is accessible for that little girl. >> You know, I've always been saying for a long time, the software is eating the world, now you got digital transformation, business transformation. And that's not a male only, or certain category, it's everybody. And so, software that's being built, and the systems that are being built, have to have first principles. Andy Jassy is very strong on this. He's been publicly saying, when trying to get pinned down about certain books in the bookstore that might offend another group. And he's like, "Look, we have first principles. First principles is a big part of leading." What's your reaction to that? How would you talk to another professional and say, "Hey," you know this, "How do I make the right call? Am I doing the wrong thing here? And I might say the wrong thing here." And is it first principles based? What's the guardrails? How do you keep that in check? How would you advise someone as they go forward and lean in to drive some of the change that we're talking about today? >> Yeah, I think as leaders, we have to trust ourselves. And Andy actually, is a great example. When I came in as head of ID&E for AWS, he was our CEO here at AWS. And I saw how he authentically spoke from his heart about these issues. And it just aligned with who he is personally, his own personal principles. And I do believe that leaders should be free to do just that. Not to be scripted, but to lead with their principles. And so, I think Andy's actually a great example. I believe that I am the professional in this space at this company that I am today because of the example that Andy set. >> Yeah, you guys do a great job, LaDavia. What's next for you? >> What's next. >> World tour, you traveling around? What's on your plate these days? Share a little bit about what you're currently working on. >> Yeah, so you know, at Amazon, we're always diving deep. We're always diving deep, we're looking for root cause, working very hard to look around corners, and trying to build now for what's to come in the future. And so I'll continue to do that. Of course, we're always planning and working towards re:Invent, so hopefully, John, I'll see you at re:Invent this December. But we have some great things happening throughout the year, and we'll continue to... I think it's really important, as opposed to looking to do new things, to just continue to flex the same muscles and to show that we can be very, very focused and intentional about doing the same things over and over each year to just become better and better at this work in this space, and to show our employees that we're committed for the long haul. So of course, there'll be new things on the horizon, but what I can say, especially to Amazonians, is we're going to continue to stay focused, and continue to get at this issue, and doing this issue of inclusion, diversity and equity, and continue to do the things that work and make sure that our culture evolves at the same time. >> LaDavia, thank you so much. I'll give you the final word. Just share some of the big projects you guys are working on so people can know about them, your strategic initiatives. Take a minute to plug some of the major projects and things that are going on that people either know about or should know about, or need to know about. Take a minute to share some of the big things you guys got going on, or most of the things. >> So, one big thing that I would like to focus on, focus my time on, is what we call our Innovation Fund. This is actually how we scale our work and we meet the community's needs by providing micro grants to our employees so our employees can go out into the world and sponsor all types of different activities, create activities in their local communities, or throughout the regions. And so, that's probably one thing that I would like to focus on just because number one, it's our employees, it's how we scale this work, and it's how we meet our community's needs in a very global way. And so, thank you John, for the opportunity to talk a bit about what we're up to here at Amazon Web Services. But it's just important to me, that I end with our employees because for me, that's what's most important. And they're doing some awesome work through our Innovation Fund. >> Inclusion makes the workplace great. Empowerment, with that kind of program, is amazing. LaDavia Drane, thank you so much. Head of Global Inclusion and Diversity & Equity at AWS. This is International Women's Day. I'm John Furrier with theCUBE. Thanks for watching and stay with us for more great interviews and people and what they're working on. Thanks for watching. (bright music)

(soothing music) >> Hey everyone, welcome to this event, "Build Your Cloud Center of Excellence." I'm your host, Lisa Martin. In the next 15 minutes or so my guest and I are going to be talking about redefining cloud operations, an application modernization for customers, and specifically how partners are helping to speed up that process. As you saw on our first two segments, we talked about problems enterprises are facing with cloud operations. We talked about redefining cloud operations as well to solve these problems. This segment is going to be focusing on how Hitachi Vantara's partners are really helping to speed up that process. We've got Johnson Controls here to talk about their partnership with Hitachi Vantara. Please welcome both of my guests, Prem Balasubramanian is with us, SVP and CTO Digital Solutions at Hitachi Vantara. And Suresh Mothikuru, SVP Customer Success Platform Engineering and Reliability Engineering from Johnson Controls. Gentlemen, welcome to the program, great to have you. >> Thank. >> Thank you, Lisa. >> First question is to both of you and Suresh, we'll start with you. We want to understand, you know, the cloud operations landscape is increasingly complex. We've talked a lot about that in this program. Talk to us, Suresh, about some of the biggest challenges and pin points that you faced with respect to that. >> Thank you. I think it's a great question. I mean, cloud has evolved a lot in the last 10 years. You know, when we were talking about a single cloud whether it's Azure or AWS and GCP, and that was complex enough. Now we are talking about multi-cloud and hybrid and you look at Johnson Controls, we have Azure we have AWS, we have GCP, we have Alibaba and we also support on-prem. So the architecture has become very, very complex and the complexity has grown so much that we are now thinking about whether we should be cloud native or cloud agnostic. So I think, I mean, sometimes it's hard to even explain the complexity because people think, oh, "When you go to cloud, everything is simplified." Cloud does give you a lot of simplicity, but it also really brings a lot more complexity along with it. So, and then next one is pretty important is, you know, generally when you look at cloud services, you have plenty of services that are offered within a cloud, 100, 150 services, 200 services. Even within those companies, you take AWS they might not know, an individual resource might not know about all the services we see. That's a big challenge for us as a customer to really understand each of the service that is provided in these, you know, clouds, well, doesn't matter which one that is. And the third one is pretty big, at least at the CTO the CIO, and the senior leadership level, is cost. Cost is a major factor because cloud, you know, will eat you up if you cannot manage it. If you don't have a good cloud governance process it because every minute you are in it, it's burning cash. So I think if you ask me, these are the three major things that I am facing day to day and that's where I use my partners, which I'll touch base down the line. >> Perfect, we'll talk about that. So Prem, I imagine that these problems are not unique to Johnson Controls or JCI, as you may hear us refer to it. Talk to me Prem about some of the other challenges that you're seeing within the customer landscape. >> So, yeah, I agree, Lisa, these are not very specific to JCI, but there are specific issues in JCI, right? So the way we think about these are, there is a common issue when people go to the cloud and there are very specific and unique issues for businesses, right? So JCI, and we will talk about this in the episode as we move forward. I think Suresh and his team have done some phenomenal step around how to manage this complexity. But there are customers who have a lesser complex cloud which is, they don't go to Alibaba, they don't have footprint in all three clouds. So their multi-cloud footprint could be a bit more manageable, but still struggle with a lot of the same problems around cost, around security, around talent. Talent is a big thing, right? And in Suresh's case I think it's slightly more exasperated because every cloud provider Be it AWS, JCP, or Azure brings in hundreds of services and there is nobody, including many of us, right? We learn every day, nowadays, right? It's not that there is one service integrator who knows all, while technically people can claim as a part of sales. But in reality all of us are continuing to learn in this landscape. And if you put all of this equation together with multiple clouds the complexity just starts to exponentially grow. And that's exactly what I think JCI is experiencing and Suresh's team has been experiencing, and we've been working together. But the common problems are around security talent and cost management of this, right? Those are my three things. And one last thing that I would love to say before we move away from this question is, if you think about cloud operations as a concept that's evolving over the last few years, and I have touched upon this in the previous episode as well, Lisa, right? If you take architectures, we've gone into microservices, we've gone into all these server-less architectures all the fancy things that we want. That helps us go to market faster, be more competent to as a business. But that's not simplified stuff, right? That's complicated stuff. It's a lot more distributed. Second, again, we've advanced and created more modern infrastructure because all of what we are talking is platform as a service, services on the cloud that we are consuming, right? In the same case with development we've moved into a DevOps model. We kind of click a button put some code in a repository, the code starts to run in production within a minute, everything else is automated. But then when we get to operations we are still stuck in a very old way of looking at cloud as an infrastructure, right? So you've got an infra team, you've got an app team, you've got an incident management team, you've got a soft knock, everything. But again, so Suresh can talk about this more because they are making significant strides in thinking about this as a single workload, and how do I apply engineering to go manage this? Because a lot of it is codified, right? So automation. Anyway, so that's kind of where the complexity is and how we are thinking, including JCI as a partner thinking about taming that complexity as we move forward. >> Suresh, let's talk about that taming the complexity. You guys have both done a great job of articulating the ostensible challenges that are there with cloud, especially multi-cloud environments that you're living in. But Suresh, talk about the partnership with Hitachi Vantara. How is it helping to dial down some of those inherent complexities? >> I mean, I always, you know, I think I've said this to Prem multiple times. I treat my partners as my internal, you know, employees. I look at Prem as my coworker or my peers. So the reason for that is I want Prem to have the same vested interest as a partner in my success or JCI success and vice versa, isn't it? I think that's how we operate and that's how we have been operating. And I think I would like to thank Prem and Hitachi Vantara for that really been an amazing partnership. And as he was saying, we have taken a completely holistic approach to how we want to really be in the market and play in the market to our customers. So if you look at my jacket it talks about OpenBlue platform. This is what JCI is building, that we are building this OpenBlue digital platform. And within that, my team, along with Prem's or Hitachi's, we have built what we call as Polaris. It's a technical platform where our apps can run. And this platform is automated end-to-end from a platform engineering standpoint. We stood up a platform engineering organization, a reliability engineering organization, as well as a support organization where Hitachi played a role. As I said previously, you know, for me to scale I'm not going to really have the talent and the knowledge of every function that I'm looking at. And Hitachi, not only they brought the talent but they also brought what he was talking about, Harc. You know, they have set up a lot and now we can leverage it. And they also came up with some really interesting concepts. I went and met them in India. They came up with this concept called IPL. Okay, what is that? They really challenged all their employees that's working for GCI to come up with innovative ideas to solve problems proactively, which is self-healing. You know, how you do that? So I think partners, you know, if they become really vested in your interests, they can do wonders for you. And I think in this case Hitachi is really working very well for us and in many aspects. And I'm leveraging them... You started with support, now I'm leveraging them in the automation, the platform engineering, as well as in the reliability engineering and then in even in the engineering spaces. And that like, they are my end-to-end partner right now? >> So you're really taking that holistic approach that you talked about and it sounds like it's a very collaborative two-way street partnership. Prem, I want to go back to, Suresh mentioned Harc. Talk a little bit about what Harc is and then how partners fit into Hitachi's Harc strategy. >> Great, so let me spend like a few seconds on what Harc is. Lisa, again, I know we've been using the term. Harc stands for Hitachi application reliability sectors. Now the reason we thought about Harc was, like I said in the beginning of this segment, there is an illusion from an architecture standpoint to be more modern, microservices, server-less, reactive architecture, so on and so forth. There is an illusion in your development methodology from Waterfall to agile, to DevOps to lean, agile to path program, whatever, right? Extreme program, so on and so forth. There is an evolution in the space of infrastructure from a point where you were buying these huge humongous servers and putting it in your data center to a point where people don't even see servers anymore, right? You buy it, by a click of a button you don't know the size of it. All you know is a, it's (indistinct) whatever that name means. Let's go provision it on the fly, get go, get your work done, right? When all of this is advanced when you think about operations people have been solving the problem the way they've been solving it 20 years back, right? That's the issue. And Harc was conceived exactly to fix that particular problem, to think about a modern way of operating a modern workload, right? That's exactly what Harc. So it brings together finest engineering talent. So the teams are trained in specific ways of working. We've invested and implemented some of the IP, we work with the best of the breed partner ecosystem, and I'll talk about that in a minute. And we've got these facilities in Dallas and I am talking from my office in Dallas, which is a Harc facility in the US from where we deliver for our customers. And then back in Hyderabad, we've got one more that we opened and these are facilities from where we deliver Harc services for our customers as well, right? And then we are expanding it in Japan and Portugal as we move into 23. That's kind of the plan that we are thinking through. However, that's what Harc is, Lisa, right? That's our solution to this cloud complexity problem. Right? >> Got it, and it sounds like it's going quite global, which is fantastic. So Suresh, I want to have you expand a bit on the partnership, the partner ecosystem and the role that it plays. You talked about it a little bit but what role does the partner ecosystem play in really helping JCI to dial down some of those challenges and the inherent complexities that we talked about? >> Yeah, sure. I think partners play a major role and JCI is very, very good at it. I mean, I've joined JCI 18 months ago, JCI leverages partners pretty extensively. As I said, I leverage Hitachi for my, you know, A group and the (indistinct) space and the cloud operations space, and they're my primary partner. But at the same time, we leverage many other partners. Well, you know, Accenture, SCL, and even on the tooling side we use Datadog and (indistinct). All these guys are major partners of our because the way we like to pick partners is based on our vision and where we want to go. And pick the right partner who's going to really, you know make you successful by investing their resources in you. And what I mean by that is when you have a partner, partner knows exactly what kind of skillset is needed for this customer, for them to really be successful. As I said earlier, we cannot really get all the skillset that we need, we rely on the partners and partners bring the the right skillset, they can scale. I can tell Prem tomorrow, "Hey, I need two parts by next week", and I guarantee it he's going to bring two parts to me. So they let you scale, they let you move fast. And I'm a big believer, in today's day and age, to get things done fast and be more agile. I'm not worried about failure, but for me moving fast is very, very important. And partners really do a very good job bringing that. But I think then they also really make you think, isn't it? Because one thing I like about partners they make you innovate whether they know it or not but they do because, you know, they will come and ask you questions about, "Hey, tell me why you are doing this. Can I review your architecture?" You know, and then they will try to really say I don't think this is going to work. Because they work with so many different clients, not JCI, they bring all that expertise and that's what I look from them, you know, just not, you know, do a T&M job for me. I ask you to do this go... They just bring more than that. That's how I pick my partners. And that's how, you know, Hitachi's Vantara is definitely one of a good partner from that sense because they bring a lot more innovation to the table and I appreciate about that. >> It sounds like, it sounds like a flywheel of innovation. >> Yeah. >> I love that. Last question for both of you, which we're almost out of time here, Prem, I want to go back to you. So I'm a partner, I'm planning on redefining CloudOps at my company. What are the two things you want me to remember from Hitachi Vantara's perspective? >> So before I get to that question, Lisa, the partners that we work with are slightly different from from the partners that, again, there are some similar partners. There are some different partners, right? For example, we pick and choose especially in the Harc space, we pick and choose partners that are more future focused, right? We don't care if they are huge companies or small companies. We go after companies that are future focused that are really, really nimble and can change for our customers need because it's not our need, right? When I pick partners for Harc my ultimate endeavor is to ensure, in this case because we've got (indistinct) GCI on, we are able to operate (indistinct) with the level of satisfaction above and beyond that they're expecting from us. And whatever I don't have I need to get from my partners so that I bring this solution to Suresh. As opposed to bringing a whole lot of people and making them stand in front of Suresh. So that's how I think about partners. What do I want them to do from, and we've always done this so we do workshops with our partners. We just don't go by tools. When we say we are partnering with X, Y, Z, we do workshops with them and we say, this is how we are thinking. Either you build it in your roadmap that helps us leverage you, continue to leverage you. And we do have minimal investments where we fix gaps. We're building some utilities for us to deliver the best service to our customers. And our intention is not to build a product to compete with our partner. Our intention is to just fill the wide space until they go build it into their product suite that we can then leverage it for our customers. So always think about end customers and how can we make it easy for them? Because for all the tool vendors out there seeing this and wanting to partner with Hitachi the biggest thing is tools sprawl, especially on the cloud is very real. For every problem on the cloud. I have a billion tools that are being thrown at me as Suresh if I'm putting my installation and it's not easy at all. It's so confusing. >> Yeah. >> So that's what we want. We want people to simplify that landscape for our end customers, and we are looking at partners that are thinking through the simplification not just making money. >> That makes perfect sense. There really is a very strong symbiosis it sounds like, in the partner ecosystem. And there's a lot of enablement that goes on back and forth it sounds like as well, which is really, to your point it's all about the end customers and what they're expecting. Suresh, last question for you is which is the same one, if I'm a partner what are the things that you want me to consider as I'm planning to redefine CloudOps at my company? >> I'll keep it simple. In my view, I mean, we've touched upon it in multiple facets in this interview about that, the three things. First and foremost, reliability. You know, in today's day and age my products has to be reliable, available and, you know, make sure that the customer's happy with what they're really dealing with, number one. Number two, my product has to be secure. Security is super, super important, okay? And number three, I need to really make sure my customers are getting the value so I keep my cost low. So these three is what I would focus and what I expect from my partners. >> Great advice, guys. Thank you so much for talking through this with me and really showing the audience how strong the partnership is between Hitachi Vantara and JCI. What you're doing together, we'll have to talk to you again to see where things go but we really appreciate your insights and your perspectives. Thank you. >> Thank you, Lisa. >> Thanks Lisa, thanks for having us. >> My pleasure. For my guests, I'm Lisa Martin. Thank you so much for watching. (soothing music)

(inspirational music) >> theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (uplifting electronic music) (crowd chattering in background) >> Hi everybody. We're back at the Fira in Barcelona. Winding up our four day wall-to-wall coverage of MWC23 theCUBE has been thrilled to cover the telco transformation. Dave Vellante with Dave Nicholson. Really excited to have NTT on. Shahid Ahmed is the Group EVP of New Ventures and Innovation at NTT in from Chicago. Welcome to Barcelona. Welcome to theCUBE. >> Thank you for having me over. >> So, really interesting title. You have, you know, people might not know NTT you know, huge Japan telco but a lot of other businesses, explain your business. >> So we do a lot of things. Most of us are known for our Docomo business in Japan. We have one of the largest wireless cellular carriers in the world. We serve most of Japan. Outside of Japan, we are B2B systems, integration, professional services company. So we offer managed services. We have data centers, we have undersea cables. We offer all kinds of outsourcing services. So we're a big company. >> So there's a narrative out there that says, you know, 5G, it's a lot of hype, not a lot of adoption. Nobody's ever going to make money at 5G. You have a different point of view, I understand. You're like leaning into 5G and you've actually got some traction there. Explain that. >> So 5G can be viewed from two lenses. One is just you and I using our cell phones and we get 5G coverage over it. And the other one is for businesses to use 5G, and we call that private 5G or enterprise grade 5G. Two very separate distinct things, but it is 5G in the end. Now the big debate here in Europe and US is how to monetize 5G. As a consumer, you and I are not going to pay extra for 5G. I mean, I haven't. I just expect the carrier to offer faster, cheaper services. And so would I pay extra? Not really. I just want a reliable network from my carrier. >> Paid up for the good camera though, didn't you? >> I did. (Dave and Dave laughing) >> I'm waiting for four cameras now. >> So the carriers are in this little bit of a pickle at the moment because they've just spent billions of dollars, not only on spectrum but the infrastructure needed to upgrade to 5G, yet nobody's willing to pay extra for that 5G service. >> Oh, right. >> So what do they do? And one idea is to look at enterprises, companies, industrial companies, manufacturing companies who want to build their own 5G networks to support their own use cases. And these use cases could be anything from automating the surveyor belt to cameras with 5G in it to AGVs. These are little carts running around warehouses picking up products and goods, but they have to be connected all the time. Wifi doesn't work all the time there. And so those businesses are willing to pay for 5G. So your question is, is there a business case for 5G? Yes. I don't think it's in the consumer side. I think it's in the business side. And that's where NTT is finding success. >> So you said, you know, how they going to make money, right? You very well described the telco dilemma. We heard earlier this week, you know, well, we could tax the OTT vendors, like Netflix of course shot back and said, "Well, we spent a lot of money on content. We're driving a lot of value. Why don't you help us pay for the content development?" Which is incredibly expensive. I think I heard we're going to tax the developers for API calls on the network. I'm not sure how well that's going to work out. Look at Twitter, you know, we'll see. And then yeah, there's the B2B piece. What's your take on, we heard the Orange CEO say, "We need help." You know, maybe implying we're going to tax the OTT vendors, but we're for net neutrality, which seems like it's completely counter-posed. What's your take on, you know, fair share in the network? >> Look, we've seen this debate unfold in the US for the last 10 years. >> Yeah. >> Tom Wheeler, the FCC chairman started that debate and he made great progress and open internet and net neutrality. The thing is that if you create a lane, a tollway, where some companies have to pay toll and others don't have to, you create an environment where the innovation could be stifled. Content providers may not appear on the scene anymore. And with everything happening around AI, we may see that backfire. So creating a toll for rich companies to be able to pay that toll and get on a faster speed internet, that may work some places may backfire in others. >> It's, you know, you're bringing up a great point. It's one of those sort of unintended consequences. You got to be be careful because the little guy gets crushed in that environment, and then what? Right? Then you stifle innovation. So, okay, so you're a fan of net neutrality. You think the balance that the US model, for a change, maybe the US got it right instead of like GDPR, who sort of informed the US on privacy, maybe the opposite on net neutrality. >> I think so. I mean, look, the way the US, particularly the FCC and the FTC has mandated these rules and regulation. I think it's a nice balance. FTC is all looking at big tech at the moment, but- >> Lena Khan wants to break up big tech. I mean for, you know, you big tech, boom, break 'em up, right? So, but that's, you know- >> That's a whole different story. >> Yeah. Right. We could talk about that too, if you want. >> Right. But I think that we have a balanced approach, a measured approach. Asking the content providers or the developers to pay for your innovative creative application that's on your phone, you know, that's asking for too much in my opinion. >> You know, I think you're right though. Government did do a good job with net neutrality in the US and, I mean, I'm just going to go my high horse for a second, so forgive me. >> Go for it. >> Market forces have always done a better job at adjudicating, you know, competition. Now, if a company's a monopoly, in my view they should be, you know, regulated, or at least penalized. Yeah, but generally speaking, you know the attack on big tech, I think is perhaps misplaced. I sat through, and the reason it's relevant to Mobile World Congress or MWC, is I sat through a Nokia presentation this week and they were talking about Bell Labs when United States broke up, you know, the US telcos, >> Yeah. >> Bell Labs was a gem in the US and now it's owned by Nokia. >> Yeah. >> Right? And so you got to be careful about, you know what you wish for with breaking up big tech. You got AI, you've got, you know, competition with China- >> Yeah, but the upside to breaking up Ma Bell was not just the baby Bells and maybe the stranded orphan asset of Bell Labs, but I would argue it led to innovation. I'm old enough to remember- >> I would say it made the US less competitive. >> I know. >> You were in junior high school, but I remember as an adult, having a rotary dial phone and having to pay for that access, and there was no such- >> Yeah, but they all came back together. The baby Bells are all, they got all acquired. And the cable company, it was no different. So I don't know, do you have a perspective of this? Because you know this better than I do. >> Well, I think look at Nokia, just they announced a whole new branding strategy and new brand. >> I like the brand. >> Yeah. And- >> It looks cool. >> But guess what? It's B2B oriented. >> (laughs) Yeah. >> It's no longer consumer, >> Right, yeah. >> because they felt that Nokia brand phone was sort of misleading towards a lot of business to business work that they do. And so they've oriented themselves to B2B. Look, my point is, the carriers and the service providers, network operators, and look, I'm a network operator, too, in Japan. We need to innovate ourselves. Nobody's stopping us from coming up with a content strategy. Nobody's stopping a carrier from building a interesting, new, over-the-top app. In fact, we have better control over that because we are closer to the customer. We need to innovate, we need to be more creative. I don't think taxing the little developer that's building a very innovative application is going to help in the long run. >> NTT Japan, what do they have a content play? I, sorry, I'm not familiar with it. Are they strong in content, or competitive like Netflix-like, or? >> We have relationships with them, and you remember i-mode? >> Yeah. Oh yeah, sure. >> Remember in the old days. I mean, that was a big hit. >> Yeah, yeah, you're right. >> Right? I mean, that was actually the original app marketplace. >> Right. >> And the application store. So, of course we've evolved from that and we should, and this is an evolution and we should look at it more positively instead of looking at ways to regulate it. We should let it prosper and let it see where- >> But why do you think that telcos generally have failed at content? I mean, AT&T is sort of the exception that proves the rule. I mean, they got some great properties, obviously, CNN and HBO, but generally it's viewed as a challenging asset and others have had to diversify or, you know, sell the assets. Why do you think that telcos have had such trouble there? >> Well, Comcast owns also a lot of content. >> Yeah. Yeah, absolutely. >> And I think, I think that is definitely a strategy that should be explored here in Europe. And I think that has been underexplored. I, in my opinion, I believe that every large carrier must have some sort of content strategy at some point, or else you are a pipe. >> Yeah. You lose touch with a customer. >> Yeah. And by the way, being a dump pipe is okay. >> No, it's a lucrative business. >> It's a good business. You just have to focus. And if you start to do a lot of ancillary things around it then you start to see the margins erode. But if you just focus on being a pipe, I think that's a very good business and it's very lucrative. Everybody wants bandwidth. There's insatiable demand for bandwidth all the time. >> Enjoy the monopoly, I say. >> Yeah, well, capital is like an organism in and of itself. It's going to seek a place where it can insert itself and grow. Do you think that the questions around fair share right now are having people wait in the wings to see what's going to happen? Because especially if I'm on the small end of creating content, creating services, and there's possibly a death blow to my fixed costs that could be coming down the line, I'm going to hold back and wait. Do you think that the answer is let's solve this sooner than later? What are your thoughts? >> I think in Europe the opinion has been always to go after the big tech. I mean, we've seen a lot of moves either through antitrust, or other means. >> Or the guillotine! >> That's right. (all chuckle) A guillotine. Yes. And I've heard those directly. I think, look, in the end, EU has to decide what's right for their constituents, the countries they operate, and the economy. Frankly, with where the economy is, you got recession, inflation pressures, a war, and who knows what else might come down the pipe. I would be very careful in messing with this equilibrium in this economy. Until at least we have gone through this inflation and recessionary pressure and see what happens. >> I, again, I think I come back to markets, ultimately, will adjudicate. I think what we're seeing with chatGPT is like a Netscape moment in some ways. And I can't predict what's going to happen, but I can predict that it's going to change the world. And there's going to be new disruptors that come about. That just, I don't think Amazon, Google, Facebook, Apple are going to rule the world forever. They're just, I guarantee they're not, you know. They'll make it through. But there's going to be some new companies. I think it might be open AI, might not be. Give us a plug for NTT at the show. What do you guys got going here? Really appreciate you coming on. >> Thank you. So, you know, we're showing off our private 5G network for enterprises, for businesses. We see this as a huge opportunities. If you look around here you've got Rohde & Schwarz, that's the industrial company. You got Airbus here. All the big industrial companies are here. Automotive companies and private 5G. 5G inside a factory, inside a hospital, a warehouse, a mining operation. That's where the dollars are. >> Is it a meaningful business for you today? >> It is. We just started this business only a couple of years ago. We're seeing amazing growth and I think there's a lot of good opportunities there. >> Shahid Ahmed, thanks so much for coming to theCUBE. It was great to have you. Really a pleasure. >> Thanks for having me over. Great questions. >> Oh, you're welcome. All right. For David Nicholson, Dave Vellante. We'll be back, right after this short break, from the Fira in Barcelona, MWC23. You're watching theCUBE. (uplifting electronic music)

(upbeat music) >> Hey everyone, Lisa Martin here with you on theCUBE Live from Mobile World Congress '23 in Barcelona. We're having a great day at the show. We hope you are too. I've got two guests here with me next. We're going to be talking about telco's 5G, all that exciting stuff. Please welcome Jason Inskeep, the AVP 5G, and Private 5G Center of Excellence at AT&T Business. And Doug Lieberman is here as well. Senior Director, Global Solutions Co-Creation Services at Dell Technologies. Guys, it's great to have you on the show, live from the show floor, talk to me about what's going on, how are you? >> Hey, thanks for having us on. It's a great show, I'm happy to be back here this year and really looking forward to the conversations that are going on and really continuing these partnerships that Dell has with companies like AT&T to truly drive the realities and the benefits of 5G. >> Absolutely, Doug, talk to me a little bit. You have an interesting title, Director of Global Solutions Co-Creation Services at Dell. Tell me a little bit about your role, what you're responsible for, and then Jason we'll have you do the same. >> Yeah, thanks for bringing that up. So, I have a very interesting role and a very exciting role at Dell because we have a unique organization that I run globally whose job it is, is to work with telcos to co-create services for enterprise and jointly go to market with those. So that basically take the combined power of AT&T and Dell and bring that to enterprise customers and other telcos so that enterprises can realize the value of, and truly leverage and harness the capabilities of 5G for private mobility and Mac and IOT and connected devices. >> Jason, let's bring you into the conversation now. You have an interesting title as well. You're with the 5G Center of Excellence at AT&T. Talk a little bit about your role and that COE. >> Yeah, thanks for having me again as well. The role with my team at AT&T is we're on the cutting edge. We're sitting in between our customers and our product houses that are working with folks at Dell, really helping putting our products together in the space of 5G. A lot of open opportunities here, a lot of things changing really fast. So my teams are off as well as putting this stuff in customers production sites it's also taking and capturing that information, working with my internal partners, both on the technology side, on the product side, and partners like Dell who are coming in helping us enabling those products and services that we can take and scale out through the different opportunities that we're seeing in this space. >> Let's double click on that partner angle, Jason, will stay with you. The 5G revolution, it's here, we are all excited about it. There's so much potential that will come from that. Let's talk about the AT&T/Dell partnership. How are you guys working together to deliver 5G globally? Jason, we'll start with you and then Doug will go to you. >> Yeah, at the core of it, when we started looking at 5G and seeing the changes that were happening, one of the biggest changes is it became software defined. So, the way we could deploy the hardware with the software becomes a whole new conversation. And what we saw coming out of that is it's not going to be a single winner and loser to really execute the way it's necessary for the experiences of tomorrow. It has to be an ecosystem that comes together. Dell creates a great opportunity for us from the hardware perspective to move those services around, to scale those services ultimately to all kinds of site types up to cities right down to small offices. And those different form factors that they bring with the software and the network pieces that we're adding on top of it help to streamline the flows and processes and really gets to that next generation that we see happening, which is this converged architecture. This meeting of network and application, creating a whole new skillset along with products. So we're at the very top we've got Dell/AT&T, at a partner level, it gets at a granular level too. The users and the developers underneath are starting to change as well, so very interesting dichotomy happening right now. >> Right, Doug, what's through Dell's lens? Tell us a little bit about the partnership and how you're working together to deliver 5G and really unlock its potential globally. >> Yeah, thank you, I'd love to bonus off of what Jason was saying, for Dell, what we look at is through the lens of an enterprise. An enterprise needs to execute their business function, their outcome, their mission that they need to operate. And so therefore they have workloads that they need to run. And 5G is an enabler for that technology, and there's lots of other enablers but the key piece is how can they get their business work done better, faster, cheaper, more efficiently, more securely? And the combination of AT&T and Dell truly is a combination that brings in a partnership that brings together a full breadth of those capabilities, with understanding what those enterprise workloads are and how they work and how an enterprise would leverage these capabilities. And then bonus on top of that and merge together with that the capabilities of AT&T. And when you look at 5G, there's a lot of people that talk about 5G being the enterprise G. And a lot of that is because of things that Jason mentioned. As we move to a disaggregated stack where you have software-defined aspects of it, and the ability in the underlying definition of what 5G in the specifications to allow much more customization. It means that enterprises now cannot just take connectivity as it is and use it however it comes but actually work with a telco and work with Dell to customize that connectivity in a way that better meets their requirements. Whether that be with slicing or private mobility or roaming between private and the public network and things like profiles and being able to have different views of how different users and devices connect to that network are all key in truly harnessing the power of that connectivity to have always on, always connected, always integrated systems from the edge, the core, to the cloud. >> Always on, always connected. That's what we all expect these days. Wherever we are in the world, whatever we're trying to do. But to be able to take advantage of all that 5G offers for all of us, telcos have to create infrastructures that can support it, let's double click guys on the infrastructure that Dell and AT&T have put in place to enable this. Jason, I want to get your perspective first and then Doug will go to you. >> Yeah, I mean, it's foundational, the things that we're trying to do and build out here and there's a lot of complexity in it now that we didn't have before because of the flexibility in it. It's one of those things like the good news in software is you can do whatever you want. The bad news in software is you can do whatever you want. Once you have that foundation there though in terms of infrastructure, which for us is really air to glass. Fiber through the spectrum on top. But underneath of that, we have the servers, we have that infrastructure where those fibers come together where that air meets the radios and so forth. And we've got to have that great foundation. So working with Dell and getting those spaces built together preps the area as needed so that there's additional place now for compute and scale at that new converged meet-me point. And that's going to be the opportunity that we're trying to think about really to get that foundation in a way that maximizes capacity and maximizes control for the customers and enterprises in particular. And more importantly, maximizes the time horizon. Because if you're putting in a foundation like this, you're not looking at two to three years. You're trying to skate beyond, skate where the puck is going, look at five, 10 years out, set that foundation. And that's what we're trying to look at with Dell. What can our network do already? Where can we push it? In return, they're going to build their solutions to help maximize that potential. >> From an infrastructure perspective, Doug, I want to understand really where Dell is really shining there but also what are some of the differentiators that Dell brings to this foundational infrastructure that to your point, is built for scale? >> Yeah, so it really all comes down to as we start to see this transition that's been happening for years, but it's accelerating because of always-connected devices and everything connected and the great proliferation of data at the edge. As we move assets from the data center and out to the edge we introduce new challenges that have to be overcome. You have things like security, automation, infrastructure cost, maintenance, day-one operations, day-two operations, all of these things are new complexities which enterprises want to enable their workloads, enable the outcomes that they want to generate. But they need to make sure that they're not taking a step backwards when it comes to things like regulations. In Europe, you've got GDPR, and in the US you've got different security regulations. No one wants to be the next front page headline about their company being attacked and having a ransomware attack. And so as we spread out these assets, what Dell is here to do is to work with AT&T and enable enterprises to effectively build their virtual enterprise around the world where those assets, whether they're at the edge or the core or in the cloud, are all managed with the same profiles and the same security features and the same automation that they have in a core data center. So my ability to deploy an edge cloud so that I can leverage AT&T's network and have end-user devices do things like gaming or connect to video services or get directed retail advertising to you are not basically introducing new vectors for security vulnerabilities into that network. And so Dell has worked really hard and is a leader in the industry in providing automation and lower cost of ownership and security for those solutions. So it's not just about putting a server out there but it's about putting an infrastructure and a cloud that is connected by AT&T's backbone and to a central core of automation management and orchestration capabilities so that I can leverage those assets securely and efficiently. >> That security element that you bring up, Doug, is so incredibly critical. We talk about it at every event, we talk about it every day. We've seen such dramatic changes in the threat landscape in the last couple of years with covid and things like that. So that security element isn't trivial, it's essential for every type of enterprise regardless of where they are. I want to talk a little bit now about best practices. And Doug, go back to you, looking at what AT&T is achieving, the 5G COE, what you're doing with Dell. From your lens and your experiences, what are some of the best practices for telcos deploying secured network and connectivity at the edge? >> Yeah, well, I think the first one is that automation and that orchestration, right? The answer is that you cannot have snowflakes at every single ag point. You need to make sure that those infrastructures are consistent and compliant with the integrations and with the policies that have been set across the network. The second thing is that you want to make sure that the connectivity is monitored and metered and managed so that we know whether, for example that endpoint is there and it's not there, if it goes offline. And ensuring the end-user experience is consistent throughout. And so what we are seeing is that it's really important that we provide an implementation where the enterprise can get a consistent and a predictable outcome for what they're trying to accomplish. What they don't want to do, what enterprises hate and is really bad for them is when they provide an inconsistent or inappropriate results to their users, to their customer base. So if your website goes offline or you're a gaming platform, if people can't get to your game you're going to lose customers, you're going to lose business you're going to have people lose faith in your network. And so our partnership with AT&T and with other telcos is about ensuring that we have all those aspects covered, day zero, day one, and day two, as well as the security aspects. And that back haul is an essential piece of that because as we get more and more devices and more and more edge devices set up, there's more sprawl. And so the complexity goes up substantially, but what really wins is when you can take that complexity and use it to your advantage and be able to manage and deploy those systems as though they were all within your virtual enterprise. >> Using complexity to your advantage. That's an interesting one, Doug, that you're bringing up. Jason, I want to know, what does that mean for you and how is AT&T leveraging complexity to its advantage for its customers all over the globe? >> You know, first thing is if you're thinking about, we're a network company we're not just a 5G company, so we're wireline, we're wireless, we're global in terms of the amount of fiber we have in the ground, the amount of in the US, domestic sailor deployments, our investments in FirstNet, is our first responder network here in the US. So we have a big portfolio inclusive of IOT. That is a global brand as well. That, if you look at it through the outside lens, that's super complex, all over the planet. So when we're talking to our customers now in this new world, which is very much, "Hey, you can do these things on your own." We go back and the bigger, obviously have the products, and the network and the tech but now that customers can take advantage of it and take things that Dell have rolled out, they need that new new age expertise. You also got the Dell expertise of building these platforms from maybe a software level, from an orchestration level, those kind of things. And at the edge that's creating a new type of person and a new type of workflow, a new type of way to respond and work. So that combination of those two is going to be that new skillset. It's in small pockets now, it's growing in how that looks because it's a little combination of both the app developer and the network developer, that's coming together. Our footprint and in terms of what we provide in there is not just 5G, it's 5G, it's fiber, it's all of those pieces together. And that's what's going to super enable that experience that Doug talked about when you're thinking about gaming or transportation, it's not just the network performance, it's the roundtrip, so we're really trying to focus on that and educate our customers in that way with the expertise that we bring over years and years of building these things. >> And if I could just jump in there. I'd like to just emphasize something Jason just said. When we look at workloads at the edge, very rarely are those workloads uniquely just an edge workload, there are components. The example I like to use is video surveillance. If you are a big box store and you have video surveillance inside your store, there is a set of workloads and outcomes you need for immediate response at that edge. You want to know if there's a safety hazard, if there is a theft or those things. Those things need to be processed real time in the store before the thief leaves the store. But then there's a set of connectivity as well where you want to process that data up in the cloud to get long-term analytics and data off of that information. What's my average store density on a Thursday afternoon in November when it's 20 degrees out. Because that would drive how many employees I have, how much inventory I carry, et cetera. And that combination is a factor that drives all the different aspects of AT&T's network. We need the connectivity in the store for the practicability and the spectrum for the cameras that talk to a central server. We need the high-speed backup and throughput in order to provide cyber recovery as well as point-of-sales services so that they can do credit card transactions flawlessly, which is using a lot of wireline services for AT&T. And together with their cloud and their other capabilities, an enterprise needs all those different aspects to work, both the edge, the core and the cloud coming together to form an outcome from one piece of input. So that one piece of input, that video stream is used in multiple different ways and because of that, that network that AT&T brings can support the end-to-end outcome and use cases for that implementation, as an example. >> That end-to-end roundtrip that you guys talked about is essential for every type of enterprise. A lot of great work that Dell and AT&T are doing together to really enable enterprises to really capitalize on all that the new technology that 5G has the potential to deliver. So I got to wrap things up, Jason, with you. From a business-customer perspective, what's next for AT&T? What can those business customers expect? >> Just continued to scaling because you're looking at a space that's evolving rapidly. It's evolving rapidly, there's a lot of opportunity. You look at the private wireless space in particular, it's nascent, but growing rapidly with the customers having their ability to do this on their own. So for us, and really where we're starting to think now is we're seeing the things move from POC, starting to move to production, customers are starting to think about what's next. For us, we're trying to skate ahead of that knowing how we built our own networks, knowing how we engaged in our own partnerships like with Dell and trying to bring that expertise back to the customer, because it isn't cookie cutter anymore. There's a lot of flexibility and each input creates a different output. So it's up to us to at least help them balance that. Define what I like to affectionately call, "Find their Goldilocks." What is that just right for them? >> Great point, Jason, it is no longer a cookie cutter. Cookie cutter isn't going to cut it. Jason, Doug, thank you so much for joining me on theCUBE today from Mobile World Congress in Barcelona. We appreciate thank you all of your insights. Sounds like some great work that AT&T and Dell are doing together. Enterprises have a lot to look forward to. Thank you again for your time. >> Thank you very much, >> Thank you. >> Looking forward to seeing you at the show. >> I'm Lisa Martin from theCUBE at Mobile World Congress '23 in Barcelona. Thanks for watching. (upbeat music)

>> Narrator: theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Hey, welcome back to the Fira in Barcelona. My name is Dave Vellante. I'm here with David Nicholson, day four of MWC '23. Show's winding down a little bit, but it's still pretty packed here. Lot of innovation, planes, trains, automobiles, and we're talking 5G all week, private networks, connected breweries. It's super exciting. Really happy to have Warren Jackson here as the Edge Gateway Product Technologist at Dell Technologies, and Scott Waller, the CTO of the 5G Open Innovation Lab. Folks, welcome to theCUBE. >> Good to be here. >> Really interesting stories that we're going to talk about. Let's start, Scott, with you, what is the Open Innovation Lab? >> So it was hatched three years ago. Ideated about a bunch of guys from Microsoft who ran startup ventures program, started the developers program over at Microsoft, if you're familiar with MSDN. And they came three years ago and said, how does CSPs working with someone like T-Mobile who's in our backyard, I'm from Seattle. How do they monetize the edge? You need a developer ecosystem of applications and use cases. That's always been the thing. The carriers are building the networks, but where's the ecosystem of startups? So we built a startup ecosystem that is sponsored by partners, Dell being one sponsor, Intel, Microsoft, VMware, Aspirant, you name it. The enterprise folks who are also in the connectivity business. And with that, we're not like a Y Combinator or a Techstars where it's investment first and it's all about funding. It's all about getting introductions from a startup who might have a VR or AI type of application or observability for 5G slicing, and bring that in front of the Microsoft's of the world, or the Intel's and the Dell's of the world that they might not have the capabilities to do it because they're still a small little startup with an MVP. So we really incubate. We're the connectors and build a network. We've had 101 startups over the last three years. They've raised over a billion dollars. And it's really valuable to our partners like T-Mobile and Dell, et cetera, where we're bringing in folks like Expedo and GenXComm and Firecell. Start up private companies that are around here they were cohorts from our program in the past. >> That's awesome because I've often, I mean, I've seen Dell get into this business and I'm like, wow, they've done a really good job of finding these guys. I wonder what the pipeline is. >> We're trying to create the pipeline for the entire industry, whether it's 5G on the edge for the CSPs, or it's for private enterprise networks. >> Warren, what's this cool little thing you got here? >> Yeah, so this is very unique in the Dell portfolio. So when people think of Dell, they think of servers laptops, et cetera. But what this does is it's designed to be deployed at the edge in harsh environments and it allows customers to do analytics, data collection at the edge. And what's unique about it is it's got an extended temperature range. There's no fan in this and there's lots of ports on it for data ingestion. So this is a smaller box Edge Gateway 3200. This is the product that we're using in the brewery. And then we have a bigger brother of this, the Edge Gateway 5200. So the value of it, you can scale depending on what your edge compute requirements are at the edge. >> So tell us about the brewery story. And you covered it, I know you were in the Dell booth, but it's basically an analog brewery. They're taking measurements and temperatures and then writing it down and then entering it in and somebody from your company saw it and said, "We can help you with this problem." Explain the story. >> Yeah, so Scott and I did a walkthrough of the brewery back in November timeframe. >> It's in Framingham, Mass. >> Framingham, Mass, correct. And basically, we talked to him, and we said, what keeps you guys up at night? What's a problem that we can solve? Very simple, a kind of a lower budget, didn't have a lot money to spend on it, but what problem can we solve that will realize great benefit for you? So we looked at their fermentation process, which was completely analog. Somebody was walking around with a clipboard looking at analog gauges. And what we did is we digitized that process. So what this did for them rather than being completely reactive, and by the time they realized there was something going wrong with the fermentation process, it's too late. A batch of scrap. This allowed them to be proactive. So anytime, anywhere on the tablet or a phone, they can see if that fermentation process is going out of range and do something about it before the batch gets scrapped. >> Okay. Amazing. And Scott, you got a picture of this workflow here? >> Yeah, actually this is the final product. >> Explain that. >> As Warren mentioned, the data is actually residing in the industrial side of the network So we wanted to keep the IT/OT separation, which is critical on the factory floor. And so all the data is brought in from the sensors via digital connection once it's converted and into the edge gateway. Then there's a snapshot of it using Telit deviceWISE, their dashboarding application, that is decoding all the digital readings, putting them in a nice dashboard. And then when we gave them, we realized another problem was they're using cheap little Chromebooks that they spill beer on once a week and throw them out. That's why they bought the cheap ones 'cause they go through them so fast. So we got a Dell Latitude Rugged notebook. This is a brand new tablet, but they have the dashboarding software. So no matter if they're out there on the floor, but because the data resides there on the factory they have access to be able to change the parameters. This one's in the maturation cycle. This one's in the crashing cycle where they're bringing the temperature back down, stopping the fermentation process, getting it ready to go to the canning side of the house. >> And they're doing all that from this dashboard. >> They're doing all from the dashboard. They also have a giant screen that we put up there that in the floor instead of walking a hundred yards back behind a whole bunch of machinery equipment from a safety perspective, now they just look up on the screen and go, "Oh, that's red. That's out of range." They're actually doing a bunch of cleaning and a bunch of other things right now, too. So this is real time from Boston. >> Dave: Oh okay. >> Scott: This is actually real time from Boston. >> I'm no hop master, but I'm looking at these things flashing at me and I'm thinking something's wrong with my beer. >> We literally just lit this up last week. So we're still tweaking a few things, but they're also learning around. This is a new capability they never had. Oh, we have the ability to alert and monitor at different processes with different batches, different brews, different yeast types. Then now they're also training and learning. And we're going to turn that into eventually a product that other breweries might be able to use. >> So back to the kind of nuts and bolts of the system. The device that you have here has essentially wifi antennas on the back. >> Warren: Correct. >> Pull that up again if you would, please. >> Now I've seen this, just so people are clear, there are also paddle 5G antennas that go on the other side. >> Correct. >> That's sort of the connection from the 5G network that then gets transmogrified, technical term guys, into wifi so the devices that are physically connected to the brew vats, don't know what they're called. >> Fermentation tanks. >> Fermentation tanks, thank you. Those are wifi. That's a wifi signal that's going into this. Is that correct? >> Scott: No. >> No, it's not. >> It's a hard wire. >> Okay, okay. >> But, you're right. This particular gateway. >> It could be wifi if it's hard wire. >> It could be, yes. Could be any technology really. >> This particular gateway is not outfitted with 5G, but something that was very important in this application was to isolate the IT network, which is on wifi and physically connected from the OT network, which is the 5G connection. So we're sending the data directly from the gateway up to the cloud. The two partners that we worked with on this project were ifm, big sensor manufacturer that actually did the wired sensors into an industrial network called IO-Link. So they're physically wired into the gateway and then in the gateway we have a solution from our partner Telit that has deviceWISE software that actually takes the data in, runs the analytics on it, the logic, and then visualizes that data locally on those panels and also up to their cloud, which is what we're looking at. So they can look at it locally, they're in the plant and then up in the cloud on a phone or a tablet, whatever, when they're at home. >> We're talking about a small business here. I don't know how many employees they have, but it's not thousands. And I love that you're talking about an IT network and an OT network. And so they wanted, it is very common when we talk about industrial internet of things use cases, but we're talking about a tiny business here. >> Warren: Correct. >> They wanted to separate those networks because of cost, because of contention. Explain why. >> Yeah, just because, I mean, they're running their ERP system, their payroll, all of their kind of the way they run their business on their IT network and you don't want to have the same traffic out on the factory floor on that network, so it was pretty important. And the other thing is we really, one of the things that we didn't want to do in this project is interrupt their production process at all. So we installed this entire system in two days. They didn't have to shut down, they didn't have to stop. We didn't have to interrupt their process at all. It was like we were invisible there and we spun the thing up and within two days, very simple, easy, but tremendous value for their business. >> Talk about new markets here. I mean, it's like any company that's analog that needs to go digital. It's like 99% of the companies on the planet. What are you guys seeing out there in terms of the types of examples beyond breweries? >> Yeah, I could talk to that. So I spent a lot of time over the last couple years running my own little IoT company and a lot of it being in agriculture. So like in Washington state, 70% of the world's hops is actually grown in Washington state. It's my hometown. But in the Ag producing regions, there's lack of connectivity. So there's interest in private networks because the carriers aren't necessarily deploying it. But because we have the vast amount of hops there's a lot of IPAs, a lot of hoppy IPAs that come out of Seattle. And with that, there's a ton of craft breweries that are about the same size, some are a little larger. Anheuser-Busch and InBev and Heineken they've got great IoT platforms. They've done it. They're mass scale, they have to digitize. But the smaller shops, they don't, when we talk about IT/OT separation, they're not aware of that. They think it's just, I get local broadband and I get wifi and one hotspot inside my facility and it works. So a little bit of it was the education. I have got years in IT/OT security in my background so that education and we come forward with a solution that actually does that for them. And now they're aware of it. So now when they're asking questions of other vendors that are trying to sell them some type of solution, they're inherently aware of what should be done so they're not vulnerable to ransomware attacks, et cetera. So it's known as the Purdue Model. >> Well, what should they do? >> We came in and keep it completely separated and educated them because in the end too we'll build a design guide and a starter kit out of this that other brewers can use. Because I've toured dozens of breweries in Washington, the exact same scenario, analog gauges, analog process, very manual. And in the end, when you ask the brewer, what do they want out of this? It keeps them up at night because if the temperature goes out of range, because the chiller fails, >> They ruined. >> That's $30,000 lost in beer. That's a lot to a small business. However, it's also once they start digitizing the data and to Warren's point, it's read-only. We're not changing any of the process. We augmented on top of their existing systems. We didn't change their process. But now they have the ability to look at the data and see batch to batch consistency. Quality doesn't always mean best, it means consistency from batch to batch. Every beer from exhibit A from yesterday to two months from now of the same style of beer should be the same taste, flavor, boldness, et cetera. This is giving them the insights on it. >> It's like St. Louis Buds, when we were kids. We would buy the St. Louis Buds 'cause they tasted better than the Merrimack Buds. And then Budweiser made them all the same. >> Must be an East coast thing. >> It's an old guy thing, Dave. You weren't born yet. >> I was in high school. Yeah, I was in high school. >> We like the hops. >> We weren't 21. Do me a favor, clarify OT versus IT. It's something we talk about all the time, but not everyone's familiar with that separation. Define OT for me. >> It's really the factory floor. You got IT systems that are ERP systems, billing, you're getting your emails, stuff like that. Where the ransomware usually gets infected in. The OT side is the industrial control network. >> David: What's the 'O' stand for? >> Operation. >> David: Operation? >> Yeah, the operations side. >> 'Cause some people will think objects 'cause we think internet of things. >> The industrial operations, think of it that way. >> But in a sense those are things that are connected. >> And you think of that as they are the safety systems as well. So a machine, if someone doesn't push the stop button, you'd think if there's a lot of traffic on that network, it isn't guaranteed that that stop button actually stops that blade from coming down, someone's going to lose their arm. So it's very tied to safety, reliability, low latency. It is crafted in design that it never touches the internet inherently without having to go through a security gateway which is what we did. >> You mentioned the large companies like InBev, et cetera. You're saying they're already there. Are they not part of your target market? Or are there ways that you can help them? Is this really more of a small to mid-size company? >> For this particular solution, I think so, yeah. Because the cost to entry is low. I mean, you talk about InBev, they have millions of dollars of budgets to spend on OT. So they're completely automated from top to bottom. But these little craft brewers, which they're everywhere in the US. Vermont, Washington state, they're completely manual. A lot of these guys just started in their garage. And they just scaled up and they got a cult kind of following around their beers. One thing that we found here this week, when you talk around edge and 5G and beer, those things get people excited. In our booth we're serving beer, and all these kind of topics, it brings people together. >> And it lets the little guy compete more effectively with the big giants. >> Correct. >> And how do you do more with less as the little guy is kind of the big thing and to Warren's point, we have folks come up and say, "Great, this is for beer, but what about wine? What about the fermentation process of wine?" Same materials in the end. A vessel of some sort, maybe it's stainless steel. The clamps are the same, the sensors are the same. The parameters like temperature are key in any type of fermentation. We had someone talking about olive oil and using that. It's the same sanitary beverage style equipment. We grabbed sensors that were off the shelf and then we integrated them in and used the set of platforms that we could. How do we rapidly enable these guys at the lowest possible cost with stuff that's at the shelf. And there's four different companies in the solution. >> We were having a conversation with T-Mobile a little earlier and she mentioned the idea of this sounding scary. And this is a great example of showing that in fact, at a relatively small scale, this technology makes a lot of sense. So from that perspective, of course you can implement private 5G networks at an industrial scale with tens of millions of dollars of investment. But what about all of the other things below? And that seems to be a perfect example. >> Yeah, correct. And it's one of the things with the gateway and having flexibility the way Dell did a great job of putting really good modems in it. It had a wide spectrum range of what bands they support. So being able to say, at a larger facility, I mean, if Heineken wants to deploy something like this, oh, heck yeah, they probably could do it. And they might have a private 5G network, but let's say T-Mobile offers a private offering on their public via a slice. It's easy to connect that radio to it. You just change the sims. >> Is that how the CSPs fit here? How are they monetized? >> Yeah, correct. So one of our partners is T-Mobile and so we're working with them. We've got other telco partners that are coming on board in our lab. And so we'll do the same thing. We're going to take this back and put it in the lab and offer it up as others because the baseline building blocks or Lego blocks per se can be used in a bunch of different industries. It's really that starter point of giving folks the idea of what's possible. >> So small manufacturing, agriculture you mentioned, any other sort of use cases we should tune into? >> I think it's environmental monitoring, all of that stuff, I see it in IoT deployments all over the world. Just the simple starter kits 'cause a farmer doesn't want to get sold a solution, a platform, where he's got to hire a bunch of coders and partner with the big carriers. He just wants something that works. >> Another use case that we see a lot, a high cost in a lot of these places is the cost of energy. And a lot of companies don't know what they're spending on electricity. So a very simple energy monitoring system like that, it's a really good ROI. I'm going to spend five or $10,000 on a system like this, but I'm going to save $20,000 over a year 'cause I'm able to see, have visibility into that data. That's a lot of what this story's about, just giving visibility into the process. >> It's very cool, and like you said, it gets people excited. Is it a big market? How do you size it? Is it a big TAM? >> Yeah, so one thing that Dell brings to the table in this space is people are buying their laptops, their servers and whatnot from Dell and companies are comfortable in doing business with Dell because of our model direct to customer and whatnot. So our ability to bring a device like this to the OT space and have them have that same user experience they have with laptops and our client products in a ruggedized solution like this and bring a lot of partners to the table makes it easy for our customers to implement this across all kinds of industries. >> So we're talking to billions, tens of billions. Do we know how big this market is? What's the TAM? I mean, come on, you work for Dell. You have to do a TAM analysis. >> Yes, no, yeah. I mean, it really is in the billions. The market is huge for this one. I think we just tapped into it. We're kind of focused in on the brewery piece of it and the liquor piece of it, but the possibilities are endless. >> Yeah, that's tip of the spear. Guys, great story. >> It's scalable. I think the biggest thing, just my final feedback is working and partnering with Dell is we got something as small as this edge gateway that I can run a Packet Core on and run a 5G standalone node and then have one of the small little 5G radios out there. And I've got these deployed in a farm. Give the farmer an idea of what's possible, give him a unit on his tractor, and now he can do something that, we're providing connectivity he had never had before. But as we scale up, we've got the big brother to this. When we scale up from that, we got the telco size units that we can put. So it's very scalable. It's just a great suite of offerings. >> Yeah, outstanding. Guys, thanks for sharing the story. Great to have you on theCUBE. >> Good to be with you today. >> Stop by for beer later. >> You know it. All right, Dave Vellante for Dave Nicholson and the entire CUBE team, we're here live at the Fira in Barcelona MWC '23 day four. Keep it right there. (upbeat music)

(gentle pulsating music) >> Narrator: TheCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (light airy music) >> Good evening from Fira, Barcelona in Spain. It's Lisa Martin and Dave Vellante. We are covering with theCUBE MWC '23. This is day three. Three full days, almost, of coverage we've given you. And don't worry, we've got a great conversation next, and another day tomorrow. We're going to be talking with Singtel and Dell next about 5G network slicing. Sexy stuff. Please welcome Dennis Wong, VP Enterprise 5G and Platform from Singtel. And Douglas Lieberman is back with us. Our alumni, Global Senior Director, GTM and Co-Creation Services, Telecom Systems Business at Dell. Welcome, guys. Great to have you. >> Thank you very much. >> Thanks for having us. >> So Dennis, go ahead and start with you. Talk to the audience about Singtel. You've got a unique insight into some of the challenges that 5G brings and the opportunities. What is Singtel seeing there? >> I think from a Singtel perspective, I think 5G technology brings about a new era of opportunities for all the enterprises, you know, from big to small. I think that's one thing that we are aiming to do. How do we put technology together? And that's why I think that 5G brings about a lot more capabilities, a lot more parameters that, you know, for the new technology, new devices, new services that we can explore. I mean, we are giving ourself a new opportunity to try something that's better than Wi-Fi, that is better 4G. So I think that's something very exciting for me. >> What are some of the challenges that you see that are, that you look to partners like Dell to help wipe off the table? >> I think one of the things that Dell has been doing very closely with us, I think in terms of the network technology, in terms of the RAN, in terms of the, you know, kind of virtualization, in terms of marketplace, in terms of ecosystem, they are all over the place. So I think for them, they are not looking at just hardware, they are looking at how to support us as a whole ecosystem to work things together. >> You know, it's interesting because it's maybe an overused term, but everyone talks about 5G being the enterprise G. And really, what's interesting about 5G, and where Dell is really able to add value in working with partners like Singtel, is the disaggregation of 5G and the open side of it, and the ability to take different workloads and customize them because of the fact that the whole packet core and the CU and the DU and that architecture is not locked into a single proprietary architecture, allows for customization and injection of workloads, and allows enterprises to really tune the network to what their workloads need to be. >> So I wonder, Dennis, can you take us through the anatomy of a 5G deployment? How does it work? Do you start with a sort of greenfield, sort of test bed? How do you connect it to your 4G networks? Take us through the process. >> Maybe I will go through from a customer lens. What does the customer think, and what does the customer feels about when we approach them for 5G? I think for most of the customers who are thinking about 5G, they are usually already having some kind of a services that's running on the current technology. Could be 4G, could be Wi-Fi. And one very typical example that I can share with you is that one of the customers, he was saying that, "I'm having Wi-Fi already. Can you prove to me that 5G is better?" So, what we did was that we actually rolled out our, this little proprietary 5G in the box. We call it 5G GENIE. GENIE stands for Generating Instant Experience. You know, very interesting name. We pushed that to the customer place. Within 30 minutes, he set up a 5G connectivity in his area, and he tested his performance of his Wi-Fi with the GENIE on the spot. And immediately, wow, he see that there's a lot of difference in the performance. Now, so the first part, is really about getting the customer to feel that, why 5G is truly better. Let them experience it. Then after which, we went through with them, because of this performance, what does it do to your business? From a productivity perspective, security perspective, safety perspective. And they kind of look at it and say, "Wow." that is where the ROI comes from. Then after which, then is where I think, you know, where Dave says, you know, he comes in whereby then, we will design, if it's a factory, we are to design the coverage in the factory because robots are moving. You want to ensure that every part of them, of their factories have the coverage. So we are to design it, we are to build it, put in all the controls and put in all the devices. And then after which, you know, then all things will go. And of course, from a customer perspective, they will still need to run the application. We need to check that the performance is, you know, up to the mark. So I think in all, the 5G journey is not really just about putting the network and, "Here, customer, let's use it." There's a lot of conviction, there's a lot of testing, there's a lot of what we call trial and error with the customer. Yeah. >> So thank you for that explanation. So that's there, we're going to make a business case, and they're going to see immediate performance improvements. Then, I presume they're going to start building new applications on top. And then maybe that'll negatively affect the performance, but that's okay. It's like we were talking about the other day, there's so much data pumping, you get equivalent performance, but so much more capability. So how are you guys thinking about that ultimate layer, where that value is, the application, the workloads, that are going to be new to these networks? >> Well, let's, you know, we can take a step back and talk about, for example, the use case he just talked about, which was in, you know, autonomous vehicles or robots inside a factory. It's not that it's just more performance. It's reliable performance and consistent performance. Because the difference with a cellular solution, a mobile solution, a 5G solution, than a Wi-Fi, is the guaranteed spectrum and the isolated spectrum and the lack of competition for that space. I mean, I tell people this all the time, and you can see it right now. If you were to open your phone and look at all the Wi-Fi hotspots that exist right here, there is an enormous amount of contention for the exact same spectrum and we're all competing with each other. >> Dave: I can't get into the network. >> Right, and so the more people that walk past us in this cube, the more that there's going to be interference. And so the performance is not guaranteed. And if you have an automated factory, if you have machines that are moving around a factory, if you have robots that need to work together, you can't afford for it to be great one minute, and lousy the next minute. You need consistent high performance. And that's where these 5G networks and private 5G networks are really, really important. 'Cause it's not just about faster. Sometimes it's not all about can I get it there faster? I want it faster, but reliably and consistently, and make sure I get the same experience every time, so that I can then build more intricate and complicated applications. If you have a warehouse that's got autonomous robots, the closer I can have those robots get to each other, means the more packages I can move, or the more welds I can make, or the more machine parts I can get out the door because I don't have to build into the, "Oh my God, I lost Wi-Fi connectivity for 10 seconds," and I got, "And everything stops, until the connectivity comes back and they can resume." >> And anybody would choose consistent, predictable performance over spiky performance. >> Doug: Right. >> And you're saying the technology, you're able to better leverage the spectrum, isolate the spectrum for that specific use case. That is a technology enabler. >> Dennis: Maybe I can also give you another perspective. Together with the 5G technology is where the multi-edge computing comes into place. And that's where I think one of the things that we work very closely with Dell as well. Because that is very important. With that compute at the edge, means that your latency is low. And, like what you said, it's not just low latency, it's consistently low latency. Today, let's say in Singapore, Singapore is a very small city. You can travel from one end of the city to the other end in one and a half hour, and that's it. Singapore is so- >> If there's no traffic. >> And if there's no traffic. (all laugh) Now, so everyone was saying, "Singapore is such a small city, why would you need a edge?" So I explained to them, we did a test from a cloud gaming perspective. As we use 4G over the public cloud, it's true that you can get about 10, 15, 20 milliseconds, you know, on a good day, but it's, on average, it's about 15, 20 milliseconds. However, you will find that there are times, whereby it'll spike to 150, spike to 90, spike to 200. So you can see that it's not just about low latency, it's about consistent low latency. So that's where I think 5G and MEC come as a good pair to make sure that, you know, the performance of our, for those factories or what, you know, kind of Doug has mentioned, the high performance, you know, synchronized services is very important. Beside packing the, you know, the drones, or the robots who go close together, you want it to be synchronized. And you know, if you've seen some of those robots that work together, it's almost synchronized. That is the one thing that, our dreams that we going to make sure that we going to achieve, yeah. >> And then, of course, on top of all that, is security, which is really, really important on all these. I mean the vulnerabilities of Wi-Fi are well known. There is a hundred different tools that you can download for free to test the security of any Wi-Fi network. So there's- >> Dave: I got my VPN and it won't let me on the network. >> Right, exactly. (all laugh) You know, so the benefit of a 5G solution, a 4G solution, is the added layer of security. I'm not saying that it's perfect, you know, there are obviously ways to get around those as well, but every additional layer of security is one less attack factor that you have to worry about every single day. >> So Dennis, you're pro on the 5G adoption journey. You both have talked about the ostensible benefits there and then the capabilities. I want to understand, how is Dell actually helping, under the covers, Singtel, deliver this connectivity and this consistency and the reliability that your customers expect? >> Yeah. I think, you know, having all these services together, I think, other than just what we call the 5G connectivity, it's like what you mentioned about the RAN, the disaggregated kind of services, I think that gives us a lot of opportunity in terms of flexibility, in terms, of course. But I think one of the things that we also work closely together is about new technology. As I've mentioned also that, you know, the marketplace or the partners that Dell brings, that's very, very important for us. And then for me, I think that, if I look at it again from the customer lens again, right? Having the kind of right equipment, which we are working together with Dell, is important, but I think having the right ecosystem that use the equipment, is even more important. I will give you a very simple example. For any organization, for any services that you need to deploy, let's choose a SMB. You'll realize that, if I want to deploy an application in my office, there's a few things you need to consider. Networks, which could be provided by 5G, right? Then you talk about the public cloud. Then you talk about the, what we call the public cloud and you talk about the edge. Now, in order for you to deploy this, you'll realize that every one of them could be orchestrated and synchronized. And then, as well, Doug has mentioned, after you implemented three of them, you've still got to consider security across them. >> Lisa: Yeah, yeah. >> So what happens there for us, what we want to do is that, we actually build a platform that actually sits on top of all this. This platform actually controls the 5G network, the MEC, as well as the, what we call the public all together. And on top, sitting on top of that is all the applications. Why so? Because again, anytime you have an application, you know that you have to make sure that the VMs works, the hypervisor works, you know, connectivity works, the compatibility works. So, when we build this platform, we put all the ecosystem on board and then it makes it like, the customer can have a one stop shop, look at the equipment, look at the, what we call the equipment, look at the networks, look at the, you know, the cloud, the IaaS as well as the application, it works. And so, working together with Dell, we actually come up and look at some solution that's fit for the market. One of the opportunity that we are looking together with this Dell is in Singapore. How do we actually ship a really packaged bundle to SMEs that has a Dell equipment, our 5G network, plus the platform product ecosystem, that can ship to any restaurant around? So that, you know, we are thinking out loud. Like for example, as you move into the restaurant, you know, we always say that, please scan your barcode on the table for the menu. >> Lisa: Yeah. >> You can just go in, and by facial recognition, knowing that you are not a staff. So it's a reverse privacy. And then after that, push, you know, the menu to your phone directly. And so, therefore, it cuts again the stuff of me trying to scan the menu or waiting for it to load. And because with the on-prem equipment from Dell, let's say for example, there's things is pushed to the phone instantly. You know, sometimes we know that, when some of this goes to the public web or public cloud, and by the time it loads the menu, you are just waiting to avoid the load. So you can see that all these become a experience for the SMEs and the restaurant's staff. So I think these are some of these great use cases that we can foresee in the future. >> And I think, you know, something you just said is really a key part, right? As technologists, sometimes we get wrapped around the technology, and we forget about the fact that it's all about the outcome. To the enterprise, they're looking at a workload. They have a very specific thing they want to accomplish. And all this stuff, private 5G, and edge, and cloud, they're all really irrelevant. They're just means to get to what their outcome that they want to be is. And when we look at them atomically, and as independent little units, we end up with sprawl, and honestly, enterprises are telling us more and more and more, "I don't want that. I don't want a science project. I don't want to be responsible for figuring out how all these things are going to play together and have one rack of equipment for my network, and one rack of equipment for my private 5G, and another rack of equipment for my edge cloud and another rack of equipment for the MEC." And you start to get data centers inside of a pizza shop where there's no space to put a data center, right? And so the partnership we have with Singtel, and exactly what Dennis was just talking about, is how do we take all of those and start realizing that with virtualization and containerization and the open architecture that exists with function virtualization in networking today, in private 5G. We're able to utilize a common infrastructure stack, a common platform to be able to give you all those functions to run the 5G, to run your core applications, to run the MEC, to do all those things, so that we're minimizing the footprint, but also minimizing the complexity. And that's really the point. >> So how mature are we today? Where are we? When can we expect deployments? You know, are there any sort of early case examples you can share? >> Yeah, like I said, you know, in Singapore itself, we have already saw a little bit of success. Especially in Singapore, we have 5G SA already. So I think one of the few things that like I mentioned, some of these use cases that we did. So the company that I talked earlier about is a factory. They took the 5G GENIE, went there, and tested against the Wi-Fi, agree with it. They say, "Let's deploy." They have deployed it now, and it's running. So it's using the 5G for safety, you know, and safety inspection and remote assistance, for training, et cetera. We're using the VR goggles. So I think that's really a live use case. The other live use case is that in Singapore, one of the, you know, kind of automotive manufacturing plants is actually using the AGV that's controlled by our 5G, that's moving around in the factory in a very, what we call random manner. In a way that, in the past, whereby you would never conceive the automotive factories that is going to go on conveyor belts. But now, the AGV is moving as in where at in the ad hoc manner, yeah. >> Yeah, I mean we've got solutions. We've implemented with customers for mining, for example. For the autonomous vehicles in a mine where the, you know, after the mine explosion goes off and you got to gather the minerals and the ores, there's a lot of time that you have to wait before humans can go in. But with a 5G solution, we've been able to enable autonomous vehicles to go in there and start the process of collecting that ore without waiting for the humans, substantially improving safety, security, and the output and revenue of those mines. >> Dave: No, no canary necessary. (Dennis laughs) Is that correct that this capability is not really going to cannibalize Wi-Fi, right? It's going to go into use cases, or will it? Are there situations that overlap, where customers have sort of on the edge, no pun intended, tried to use Wi-Fi and then this will cannibalize some piece of the market? >> Look, there's a Venn diagram somewhere, right? (Lisa and Dennis chuckle) And at the end of the day, no one who's being honest is going to say that 5G is going to replace Wi-Fi, right? >> Yeah, yeah, sure. >> There are, and there's a lot of reasons for that. You know, challenges in adding new devices, you know, if you go to a store, and you want to get on their Wi-Fi, you don't want to necessarily add a new SIM to your phone. So there are places where Wi-Fi is still going to remain a very powerful long-term solution that's not going anywhere, especially at the moment because the cost of Wi-Fi, you know, the chips for Wi-Fi are pennies a piece to put in devices. So we're a long way away from 5G being at the same monetary scale as Wi-Fi. But, there are a lot of use cases where Wi-Fi is simply doesn't work. I talked about that mining solution, Wi-Fi doesn't work in a mine. It's got the wrong physics properties, it's got the wrong distance limitations, there's all sorts of problems. And so, what 5G has opened up, is where in the past, people tried to make Wi-Fi work and either gave up and ran wired, or just dealt with constant problems, like all their machines shutting down simultaneously. 5G is enabling them to now have a real solution that works. So it's carving out a niche for itself. In some places it's replacing Wi-Fi without a doubt 'cause it is a better solution. But there are some use cases that are going to remain Wi-Fi for a long time. >> And how flexible and mobile can that solution be? 'Cause we can't use Wi-Fi here. (Dennis chuckles) We have to use a hard line. >> Yep. >> Right? So, could we use 5G, our own private network on theCUBE? Or is it because we're going too many places? It's just just too complicated for us? >> That's where it comes from. >> Stick with fixed lines. >> That's where the next technology of 5G come from. >> Yeah. >> Slicing. >> Talk about that. >> You see that, you know, somebody ask me, "Why would somebody need slicing?" Then I'll ask you, "That if you are in US, or in any country in the world, there's always two way. You can use a highway and you pay toll. Or you use your small roads. Exactly, why do you have a highway, that you have to pay toll?" There is a highway, there's a path, there's a slice. So for operators, we can always say that based on your mission criticality, based on the speed you want, based on the kind of urgency you need, our works give you a slice, and that you have to pay a premium for it. So similarly, would be that 5G is going to be available here, and say that Cube will purchase a slice from Californica. And say that for Cube, this is your 5G, you have a freeway, green way, it's highly possible. >> Believe me, we're paying a premium for hard lines at Mobile World Congress or MWC. (all laugh) >> And to that point, right, you know, and those slicing gives you the opportunity to do profiling and, you know, setting up. When I say profiling, you know, different devices and different customers getting different metrics on how they use that network. So some of them will get a superhighway, some of them will get a medium size highway, somebody- >> Dennis: Somebody getting a secured highway. >> Right, so a more secure highway. So, there's a lot more flexibility with 5G, and that's why I said, you know, there's a lot of use cases, where it will replace Wi-Fi, and it will be very powerful. And that's the places where we're really seeing the adoption really taking off. >> You guys have done a great job explaining 5G, really. Why you're pro 5G, the opportunities of the use cases. Thank you so much for joining us today. >> Dennis: Thank you, Lisa. >> Also talking about what Dell and Singtel are doing together. I imagine the journey probably has just begun, but you've made tremendous amount of progress so far. It's a great use case. Thank you for sharing it with us today. >> Thank you very much. >> Thank you. Thank you, Dave. Thank you, Lisa. >> All right, our pleasure. For our guests and for Dave Vellante, I'm Lisa Martin. You're watching theCUBE, live at MWC '23 from Barcelona, Spain. Stick around. Dave comes up with a very cool wrap, after this. (light airy music)

>> (Narrator) The CUBE's live coverage is made possible by funding by Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Welcome back to Fira Barcelona. It's theCUBE live at MWC23 our third day of coverage of this great, huge event continues. Lisa Martin and Dave Nicholson here. We've got Dell and Dish here, we are going to be talking about what they're doing together. Andy Sheahen joins as global director of Telecom Cloud Core and Next Gen Ops at Dell. And Marc Rouanne, one of our alumni is back, EVP and Chief Network Officer at Dish Wireless. Welcome guys. >> Great to be here. >> (Both) Thank you. >> (Lisa) Great to have you. Mark, talk to us about what's going on at Dish wireless. Give us the update. >> Yeah so we've built a network from scratch in the US, that covered the US, we use a cloud base Cloud native, so from the bottom of the tower all the way to the internet uses cloud distributed cloud, emits it, so there are a lot of things about that. But it's unique, and now it's working, so we're starting to play with it and that's pretty cool. >> What's some of the proof points, proof in the pudding? >> Well, for us, first of all it was to do basic voice and data on a smartphone and for me the success would that you won't see the difference for a smartphone. That's base line. the next step is bringing this to the enterprise for their use case. So we've covered- now we have services for smartphones. We use our brand, Boost brand, and we are distributing that across the US. But as I said, the real good stuff is when you start to making you know the machines and all the data and the applications for the enterprise. >> Andy, how is Dell a facilitator of what Marc just described and the use cases and what their able to deliver? >> We're providing a number of the servers that are being used out in their radio access network. The virtual DU servers, we're also providing some bare metal orchestration capabilities to help automate the process of deploying all these hundreds and thousands of nodes out in the field. Both of these, the servers and the bare metal orchestra product are things that we developed in concert with Dish, working together to understand the way, the best way to automate, based on the tooling their using in other parts of their network, and we've been with you guys since day one, really. >> (Marc) Absolutely, yeah. >> Making each others solutions better the whole way. >> Marc, why Dell? >> So, the way the networks work is you have a cloud, and you have a distributed edge you need someone who understands the diversity of the edge in order to bring the cloud software to the edge, and Dell is the best there, you know, you can, we can ask them to mix and match accelerators, processors memory, it's very diverse distributed edge. We are building twenty thousands sides so you imagine the size and the complexity and Dell was the right partner for that. >> (Andy) Thank you. >> So you mentioned addressing enterprise leads, which is interesting because there's nothing that would prevent you from going after consumer wireless technically, right but it sounds like you have taken a look at the market and said "we're going to go after this segment of the market." >> (Marc) Yeah. >> At least for now. Are there significant differences between what an enterprise expects from a 5G network than, verses a consumer? >> Yeah. >> (Dave) They have higher expectations, maybe, number one I guess is, if my bill is 150 dollars a month I can have certain levels of expectations whereas a large enterprise the may be making a much more significant investment, are their expectations greater? >> (Marc) Yeah. >> Do you have a higher bar to get over? >> So first, I mean first we use our network for consumers, but for us it's an enterprise. That's the consumer segment, an enterprise. So we expose the network like we would to a car manufacturer, or to a distributor of goods of food and beverage. But what you expect when you are an enterprise, you expect, manage your services. You expect to control the goodness of your services, and for this you need to observe what's happening. Are you delivering the right service? What is the feedback from the enterprise users, and that's what we call the observability. We have a data centric network, so our enterprises are saying "Yeah connecting is enough, but show us how it works, and show us how we can learn from the data, improve, improve, and become more competitive." That's the big difference. >> So what you say Marc, are some of the outcomes you achieved working with Dell? TCO, ROI, CapX, OpX, what are some of the outcomes so far, that you've been able to accomplish? >> Yeah, so obviously we don't share our numbers, but we're very competitive. Both on the CapX and the OpX. And the second thing is that we are much faster in terms of innovation, you know one of the things that Telecorp would not do, was to tap into the IT industry. So we access to the silicon and we have access to the software and at a scale that none of the Telecorp could ever do and for us it's like "wow" and it's a very powerful industry and we've been driving the consist- it's a bit technical but all the silicone, the accelerators, the processors, the GPU, the TPUs and it's like wow. It's really a transformation. >> Andy, is there anything anagallis that you've dealt with in the past to the situation where you have this true core edge, environment where you have to instrument the devices that you provide to give that level of observation or observability, whatever the new word is, that we've invented for that. >> Yeah, yeah. >> I mean has there, is there anything- >> Yeah absolutely. >> Is this unprecedented? >> No, no not at all. I mean Dell's been really working at the edge since before the edge was called the edge right, we've been selling, our hardware and infrastructure out to retail shops, branch office locations, you know just smaller form factors outside of data centers for a very long time and so that's sort of the consistency from what we've been doing for 30 years to now the difference is the volume, the different number of permutations as Marc was saying. The different type of accelerator cards, the different SKUS of different server types, the sheer volume of nodes that you have in a nationwide wireless network. So the volumes are much different, the amount of data is much different, but the process is really the same. It's about having the infrastructure in the right place at the right time and being able to understand if it's working well or if it's not and it's not just about a red light or a green light but healthy and unhealthy conditions and predicting when the red lights going to come on. And we've been doing that for a while it's just a different scale, and a different level of complexity when you're trying to piece together all these different components from different vendors. >> So we talk a lot about ecosystem, and sometimes because of the desire to talk about the outcomes and what the end users, customers, really care about sometimes we will stop at the layer where say a Dell lives, and we'll see that as the sum total of the component when really, when you talk about a server that Dish is using that in and of itself is an ecosystem >> Yep, yeah >> (Dave) or there's an ecosystem behind it you just mentioned it, the kinds of components and the choices that you make when you optimize these devices determine how much value Dish, >> (Andy) Absolutely. >> Can get out of that. How deep are you on that hardware? I'm a knuckle dragging hardware guy. >> Deep, very deep, I mean just the number of permutations that were working through with Dish and other operators as well, different accelerator cards that we talked about, different techniques for timing obviously there's different SKUs with the silicon itself, different chip sets, different chips from different providers, all those things have to come together, and we build the basic foundation and then we also started working with our cloud partners Red Hat, Wind River, all these guys, VM Ware, of course and that's the next layer up, so you've got all the different hardware components, you've got the extraction layer, with your virtualization layer and or ubernetise layer and all of that stuff together has to be managed compatibility matrices that get very deep and very big, very quickly and that's really the foundational challenge we think of open ran is thinking all these different pieces are going to fit together and not just work today but work everyday as everything gets updated much more frequently than in the legacy world. >> So you care about those things, so we don't have to. >> That's right. >> That's the beauty of it. >> Yes. >> Well thank you. (laughter) >> You're welcome. >> I want to understand, you know some of the things that we've been talking about, every company is a data company, regardless of whether it's telco, it's a retailer, if it's my bank, it's my grocery store and they have to be able to use data as quickly as possible to make decisions. One of the things they've been talking here is the monetization of data, the monetization of the network. How do you, how does Dell help, like a Dish be able to achieve the monetization of their data. >> Well as Marc was saying before the enterprise use cases are what we are all kind of betting on for 5G, right? And enterprises expect to have access to data and to telemetry to do whatever use cases they want to execute in their particular industry, so you know, if it's a health care provider, if it's a factory, an agricultural provider that's leveraging this network, they need to get the data from the network, from the devices, they need to correlate it, in order to do things like automatically turn on a watering system at a certain time, right, they need to know the weather around make sure it's not too windy and you're going to waste a lot of water. All that has data, it's going to leverage data from the network, it's going to leverage data from devices, it's going to leverage data from applications and that's data that can be monetized. When you have all that data and it's all correlated there's value, inherit to it and you can even go onto a forward looking state where you can intelligently move workloads around, based on the data. Based on the clarity of the traffic of the network, where is the right place to put it, and even based on current pricing for things like on demand insists from cloud providers. So having all that data correlated allows any enterprise to make an intelligent decision about how to move a workload around a network and get the most efficient placing of that workload. >> Marc, Andy mentions things like data and networks and moving data across the networks. You have on your business card, Chief Network Officer, what potentially either keeps you up at night in terror or gets you very excited about the future of your network? What's out there in the frontier and what are those key obstacles that have to be overcome that you work with? >> Yeah, I think we have the network, we have the baseline, but we don't yet have the consumption that is easy by the enterprise, you know an enterprise likes to say "I have 4K camera, I connect it to my software." Click, click, right? And that's where we need to be so we're talking about it APIs that are so simple that they become a click and we engineers we have a tendency to want to explain but we should not, it should become a click. You know, and the phone revolution with the apps became those clicks, we have to do the same for the enterprise, for video, for surveillance, for analytics, it has to be clicks. >> While balancing flexibility, and agility of course because you know the folks who were fans of CLIs come in light interfaces, who hate gooeys it's because they feel they have the ability to go down to another level, so obviously that's a balancing act. >> But that's our job. >> Yeah. >> Our job is to hide the complexity, but of course there is complexity. It's like in the cloud, an emprise scaler, they manage complex things but it's successful if they hide it. >> (Dave) Yeah. >> It's the same. You know we have to be emprise scaler of connectivity but hide it. >> Yeah. >> So that people connect everything, right? >> Well it's Andy's servers, we're all magicians hiding it all. >> Yeah. >> It really is. >> It's like don't worry about it, just know, >> Let us do it. >> Sit down, we will serve you the meal. Don't worry how it's cooked. >> That's right, the enterprises want the outcome. >> (Dave) Yeah. >> They don't want to deal with that bottom layer. But it is tremendously complex and we want to take that on and make it better for the industry. >> That's critical. Marc I'd love to go back to you and just I know that you've been in telco for such a long time and here we are day three of MWC the name changed this year, from Mobile World Congress, reflecting mobilism isn't the only thing, obviously it was the catalyst, but what some of the things that you've heard at the event, maybe seen at the event that give you the confidence that the right players are here to help move Dish wireless forward, for example. >> You know this is the first, I've been here for decades it's the first time, and I'm a Chief Network Officer, first time we don't talk about the network. >> (Andy) Yeah. >> Isn't that surprising? People don't tell me about speed, or latency, they talk about consumption. Apps, you know videos surveillance, or analytics or it's, so I love that, because now we're starting to talk about how we can consume and monetize but that's the first time. We use to talk about gigabytes and this and that, none of that not once. >> What does that signify to you, in terms of the evolution? >> Well you know, we've seen that the demand for the healthcare, for the smart cities, has been here for a decade, proof of concepts for a decade but the consumption has been behind and for me this is the oldest team is waking up to we are going to make it easy, so that the consumption can take off. The demand is there, we have to serve it. And the fact that people are starting to say we hide the complexity that's our problem, but don't even mention it, I love it. >> Yep. Drop the mic. >> (Andy and Marc) Yeah, yeah. >> Andy last question for you, some of the things we know Dell has a big and verging presents in telco, we've had a chance to see the booth, see the cool things you guys are featuring there, Dave did a great tour of it, talk about some of the things you've heard and maybe even from customers at this event that demonstrate to you that Dell is going in the right direction with it's telco strategy. >> Yeah, I mean personally for me this has been an unbelievable event for Dell we've had tons and tons of customer meetings of course and the feedback we're getting is that the things we're bring to market whether it's infrablocks, or purposeful servers that are designed for the telecom network are what our customers need and have always wanted. We get a lot of wows, right? >> (Lisa) That's nice. >> "Wow we didn't know Dell was doing this, we had no idea." And the other part of it is that not everybody was sure that we were going to move as fast as we have so the speed in which we've been able to bring some of these things to market and part of that was working with Dish, you know a pioneer, to make sure we were building the right things and I think a lot of the customers that we talked to really appreciate the fact that we're doing it with the industry, >> (Lisa) Yeah. >> You know, not at the industry and that comes across in the way they are responding and what their talking to us about now. >> And that came across in the interview that you just did. Thank you both for joining Dave and me. >> Thank you >> Talking about what Dell and Dish are doing together the proof is in the pudding, and you did a great job at explaining that, thanks guys, we appreciate it. >> Thank you. >> All right, our pleasure. For our guest and for Dave Nicholson, I'm Lisa Martin, you're watching theCUBE live from MWC 23 day three. We will be back with our next guest, so don't go anywhere. (upbeat music)

>> Narrator: "theCUBE's" live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (intro music) >> Good afternoon, everyone. Welcome back to "theCUBE's" day three coverage of MWC23. Lisa Martin here in Spain, Barcelona, Spain with Dave Nicholson. We're going to have a really interesting conversation next. We're going to really dig into MWC, it's history, where it's going, some of the controversy here. Please welcome our guests. We have Jim Harris, International Best Selling Author of "Blindsided." And Carolina Milanese is here, President and Principle Analyst of creative strategies. Welcome to "theCUBE" guys. Thank you. >> Thanks. So great to be here. >> So this is day three. 80,000 people or so. You guys have a a lot of history up at this event. Caroline, I want to start with you. Talk a little bit about that. This obviously the biggest one in, in quite a few years. People are ready to be back, but there's been some, a lot of news here, but some controversy going on. Give us the history, and your perspective on some of the news that's coming out from this week's event. >> It feels like a very different show. I don't know if I would say growing up show, because we are still talking about networks and mobility, but there's so much more now around what the networks actually empower, versus the network themselves. And a little bit of maybe that's where some of the controversy is coming from, carriers still trying to find their identity, right, of, of what their role is in all there is to do with a connected world. I go back a long way. I go back to when Mobile World Congress was called, was actually called GSM, and it was in Khan. So, you know, we went from France to Spain. But just looking at the last full Mobile World Congress here in Barcelona, in pre-pandemic to now, very different show. We went from a show that was very much focused on mobility and smartphones, to a show that was all about cars. You know, we had cars everywhere, 'cause we were talking about smart cities and connected cars, to now a show this year that is very much focused on B2B. And so a lot of companies that are here to either work with the carriers, or also talk about sustainability for instance, or enable what is the next future evolution of computing with XR and VR. >> So Jim, talk to us a little bit about your background. You, I was doing a little sleuthing on you. You're really focusing on disruptive innovation. We talk about disruption a lot in different industries. We're seeing a lot of disruption in telco. We're seeing a lot of frenemies going on. Give us your thoughts about what you're seeing at this year's event. >> Well, there's some really exciting things. I listened to the keynote from Orange's CEO, and she was complaining that 55% of the traffic on her network is from five companies. And then the CEO of Deutsche Telecom got up, and he was complaining that 60% of the traffic on his network is from six entities. So do you think they coordinated pre, pre-show? But really what they're saying is, these OTT, you know, Netflix and YouTube, they should be paying us for access. Now, this is killer funny. The front page today of the show, "Daily," the CO-CEO of Netflix says, "Hey, we make less profit than the telcos, "so you should be paying us, "not the other way around." You know, we spend half of the money we make just on developing content. So, this is really interesting. The orange CEO said, "We're not challenging net neutrality. "We don't want more taxes." But boom. So this is disruptive. Huge pressure. 67% of all mobile traffic is video, right? So it's a big hog bandwidth wise. So how are they going to do this? Now, I look at it, and the business model for the, the telcos, is really selling sim cards and smartphones. But for every dollar of revenue there, there's five plus dollars in apps, and consulting and everything else. So really, but look at how they're structured. They can't, you know, take somebody who talks to the public and sells sim cards, and turn 'em in, turn 'em in to an app developer. So how are they going to square this circle? So I see some, they're being disrupted because they're sticking to what they've historically done. >> But it's interesting because at the end of the day, the conversation that we are having right now is the conversation that we had 10 years ago, where carriers don't want to just be a dumb pipe, right? And that's what they are now returning to. They tried to be media as well, but that didn't work out for most carriers, right? It is a little bit better in the US. We've seen, you know, some success there. But, but here has been more difficult. And I think that's the, the concern, that even for the next, you know, evolution, that's the, their role. >> So how do they, how do they balance this dumb pipe idea, with the fact that if you make the toll high enough, being a dumb pipe is actually a pretty good job. You know, sit back, collect check, go to the beach, right? So where, where, where, where does this end up? >> Well, I think what's going to happen is, if you see five to 15 X the revenue on top of a pipe, you know, the hyperscalers are going to start going after the business. The consulting companies like PWC, McKinsey, the app developers, they're... So how do you engage those communities as a telco to get more revenue? I think this is a question that they really need to look at. But we tend to stick within our existing business model. I'll just give you one stat that blows me away. Uber is worth more than every taxi cab company in North America added together. And so the taxi industry owns billions in assets in cars and limousines. Uber doesn't own a single vehicle. So having a widely distributed app, is a huge multiplier on valuation. And I look to a company like Safari in Kenya, which developed M-Pesa, which Pesa means mo, it's mobile money in Swahili. And 25% of the country's GDP is facilitated by M-Pesa. And that's not even on smartphones. They're feature phones, Nokia phones. I call them dumb phones, but Nokia would call them "feature phones." >> Yeah. >> So think about that. Like 25, now transactions are very small, and the cut is tiny. But when you're facilitating 25% of a country's GDP, >> Yeah. >> Tiny, over billions of transactions is huge. But that's not the way telcos have historically thought or worked. And so M-Pesa and Safari shows the way forward. What do you think on that? >> I, I think that the experience, and what they can layer on top from a services perspective, especially in the private sector, is also important. I don't, I never believe that a carrier, given how they operate, is the best media company in the world, right? It is a very different world. But I do think that there's opportunity, first of all, to, to actually tell their story in a different way. If you're thinking about everything that a network actually empowers, there's a, there's a lot there. There's a lot that is good for us as, as society. There's a lot that is good for business. What can they do to start talking about differently about their services, and then layer on top of what they offer? A better way to actually bring together private and public network. It's not all about cellular, wifi and cellular coming together. We're talking a lot about satellite here as well. So, there's definitely more there about quality of service. Is, is there though, almost a biological inevitability that prevents companies from being able to navigate that divide? >> Hmm. >> Look at, look at when, when, when we went from high definition 720P, very exciting, 1080P, 4K. Everybody ran out and got a 4K TV. Well where was the, where was the best 4K content coming from? It wasn't, it wasn't the networks, it wasn't your cable operator, it was YouTube. It was YouTube. If you had suggested that 10 years before, that that would happen, people would think that you were crazy. Is it possible for folks who are now leading their companies, getting up on stage, and daring to say, "This content's coming over, "and I want to charge you more "for using my pipes." It's like, "Really? Is that your vision? "That's the vision that you want to share with us here?" I hear the sound of dead people walking- (laughing) when I hear comments like that. And so, you know, my students at Wharton in the CTO program, who are constantly looking at this concept of disruption, would hear that and go, "Ooh, gee, did the board hear what that person said?" I, you know, am I being too critical of people who could crush me like a bug? (laughing) >> I mean, it's better that they ask the people with money than not consumers to pay, right? 'Cause we've been through a phase where the carriers were actually asking for more money depending on critical things. Like for instance, if you're doing business email, then were going to charge you more than if you were a consumer. Or if you were watching video, they would charge you more for that. Then they understood that a consumer would walk away and go somewhere else. So they stopped doing that. But to your point, I think, and, and very much to what you focus from a disruption perspective, look at what Chat GTP and what Microsoft has been doing. Not much talk about this here at the show, which is interesting, but the idea that now as a consumer, I can ask new Bing to get me the 10 best restaurants in Barcelona, and I no longer go to Yelp, or all the other businesses where I was going to before, to get their recommendation, what happens to them? You're, you're moving away, and you're taking eyeballs away from those websites. And, and I think that, that you know, your point is exactly right. That it's, it's about how, from a revenue perspective, you are spending a lot of money to facilitate somebody else, and what's in it for you? >> Yeah. And to be clear, consumers pay for everything. >> Always. Always. (laughs) >> Taxpayers and consumers always pay for everything. So there is no, "Well, we're going to make them pay, so you don't have to pay." >> And if you are not paying, you are the product. Exactly. >> Yes. (laughing) >> Carolina, talk a little bit about what you're seeing at the event from some of the infrastructure players, the hyperscalers, obviously a lot of enterprise focus here at this event. What are some of the things that you're seeing? Are you impressed with, with their focus in telco, their focus to partner, build an ecosystem? What are you seeing? >> I'm seeing also talk about sustainability, and enabling telco to be more sustainable. You know, there, there's a couple of things that are a little bit different from the US where I live, which is that telcos in Europe, have put money into sustainability through bonds. And so they use the money that they then get from the bonds that they create, to, to supply or to fuel their innovation in sustainability. And so there's a dollar amount on sustainability. There's also an opportunity obviously from a growth perspective. And there's a risk mitigation, right? Especially in Europe, more and more you're going to be evaluated based on how sustainable you are. So there are a lot of companies here, if you're thinking about the Ciscos of the world. Dell, IBM all talking about sustainability and how to help carriers measure, and then obviously be more sustainable with their consumption and, and power. >> Going to be interesting to see where that goes over the years, as we talk to, every company we talk to at whatever show, has an ESG sustainability initiative, and only, well, many of them only want to work with other companies who have the same types of initiative. So a lot of, great that there's focus on sustainability, but hopefully we'll see more action down the road. Wanted to ask you about your book, "Blind," the name is interesting, "Blindsided." >> Well, I just want to tag on to this. >> Sure. >> One of the most exciting things for me is fast charging technology. And Shalmie, cell phone, or a smartphone maker from China, just announced yesterday, a smartphone that charges from 0 to 100% in five minutes. Now this is using GAN FEST technology. And the leader in the market is a company called Navitas. And this has profound implications. You know, it starts with the smartphone, right? But then it moves to the laptops. And then it'll move to EV's. So, as we electrify the $10 trillion a year transportation industry, there's a huge opportunity. People want charging faster. There's also a sustainability story that, to Carolina's point, that it uses less electricity. So, if we electrify the grid in order to support transportation, like the Tesla Semi's coming out, there are huge demands over a period. We need energy efficiency technologies, like this GAN FEST technology. So to me, this is humongous. And it, we only see it here in the show, in Shalmie, saying, "Five minutes." And everybody, the consumers go, "Oh, that's cool." But let's look at the bigger story, which is electrifying transportation globally. And this is going to be big. >> Yeah. And, and to, and to double click on that a little bit, to be clear, when we talk about fast charging today, typically it's taking the battery from a, not a zero state of charge, but a relatively low state of charge to 80%. >> Yep. >> Then it tapers off dramatically. And that translates into less range in an EV, less usable time on any other device, and there's that whole linkage between the power in, and the battery's ability to be charged, and how much is usable. And from a sustainability perspective, we are going to have an avalanche of batteries going into secondary use cases over time. >> They don't get tossed into landfills contrary to what people might think. >> Yep. >> In fact, they are used in a variety of ways after their primary lifespan. But that, that is, that in and of itself is a revolutionary thing. I'm interested in each of your thoughts on the China factor. Glaringly absent here, from my perspective, as sort of an Apple fanboy, where are they? Why aren't they talking about their... They must, they must feel like, "Well we just don't need to." >> We don't need to. We just don't need to. >> Absolutely. >> And then you walk around and you see these, these company names that are often anglicized, and you don't necessarily immediately associate them with China, but it's like, "Wait a minute, "that looks better than what I have, "and I'm not allowed to have access to that thing." What happens in the future there geopolitically? >> It's a pretty big question for- >> Its is. >> For a short little tech show. (Caroline laughs) But what happens as we move forward? When is the entire world going to be able to leverage in a secure way, some of the stuff that's coming out of, if they're not the largest economy in the world yet, they shortly will be. >> What's the story there? >> Well, it's interesting that you mentioned First Apple that has never had a presence at Mobile World Congress. And fun enough, I'm part of the GSMA judges for the GLOMO Awards, and last night I gave out Best Mobile Phone for last year, and it was to the iPhone4 Team Pro. and best disruptive technology, which was for the satellite function feature on, on the new iPhone. So, Apple might not be here, but they are. >> Okay. >> And, and so that's the first thing. And they are as far as being top of mind to every competitor in the smartphone market still. So a lot of the things that, even from a design perspective that you see on some of the Chinese brands, really remind you of, of Apple. What is interesting for me, is how there wouldn't be, with the exception of Samsung and Motorola, there's no one else here that is non-Chinese from a smartphone point of view. So that's in itself, is something that changed dramatically over the years, especially for somebody like me that still remember Nokia being the number one in the market. >> Huh. >> So. >> Guys, we could continue this conversation. We are unfortunately out of time. But thank you so much for joining Dave and me, talking about your perspectives on the event, the industry, the disruptive forces. It's going to be really interesting to see where it goes. 'Cause at the end of the day, it's the consumers that just want to make sure I can connect wherever I am 24 by seven, and it just needs to work. Thank you so much for your insights. >> Thank you. >> Lisa, it's been great. Dave, great. It's a pleasure. >> Our pleasure. For our guests, and for Dave Nicholson, I'm Lisa Martin. You're watching, "theCUBE," the leader in live and emerging tech coverage coming to you day three of our coverage of MWC 23. Stick around. Our next guest joins us momentarily. (outro music)

>> Announcer: The cube's live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (upbeat music) (background indistinct chatter) >> Good morning from Barcelona, everyone. It's theCUBE live at MWC23, day three of our four days of coverage. Lisa Martin here with Dave Nicholson. Dave, we have had some great conversations. Can't believe it's day three already. Anything sticking out at you from a thematic perspective that really caught your eye the last couple days? >> I guess I go back to kind of our experience with sort of the generalized world of information technology and a lot of the parallels between what's been happening in other parts of the economy and what's happening in the telecom space now. So it helps me understand some of the complexity when I tie it back to things that I'm aware of >> A lot of complexity, but a big ecosystem that's growing. We're going to be talking more about the ecosystem next and what they're doing to really enable customers CSPs to deliver services. We've got two guests here, Tammy Wyman joins us the Global head of Partners Telco at AWS. And Kurt Schaubach, CTO of Federated Wireless. Welcome to theCUBE Guys. >> Thank you. >> Thank you. >> Great to have you here, day three. Lots of announcements, lots of news at MWC. But Tammy, there's been a lot of announcements from partners with AWS this week. Talk to us a little bit more about first of all, the partner program and then let's unpack some of those announcements. One of them is with Federated Wireless. >> Sure. Yeah. So AWS created the partner program 10 years ago when they really started to understand the value of bringing together the ecosystem. So, I think we're starting to see how this is becoming a reality. So now we 100,000 partners later, 150 countries, 70% of those partners are outside of the US. So truly the global nature and partners being ISVs, GSIs. And then in the telco space, we're actually looking at how we help CSBs become partners of AWS and bring new revenue streams. So that's how we start having the discussions around Federated Wireless. >> Talk a little bit about Federated Wireless, Kurt, give the audience an overview of what you guys are doing and then maybe give us some commentary on the partnership. >> Sure. So we're a shared spectrum and private wireless company, and we actually started working with AWS about five years ago to take this model that we developed to perfect the use of shared spectrum to enable enterprise communications and bring the power of 5G to the enterprise to bring it to all of the AWS customers and partners. So through that now through we're one of the partner network participants. We're working very closely with the AWS team on bringing this, really unique form of connectivity to all sorts of different enterprise use cases from solving manufacturing and warehouse logistics issues to providing connectivity to mines, enhancing the experience for students on a university campus. So it's a really exciting partnership. Everything that we deliver on an end-to-end basis from design deployment to bringing the infrastructure on-prem, all runs on AWS. (background indistinct chatter) >> So a lot of the conversations that we've had sort of start with this concept of the radio access network and frankly in at least the public domain cellular sites. And so all of a sudden it's sort of grounded in this physical reality of these towers with these boxes of equipment on the tower, at the base of the tower, connected to other things. How does AWS and Federated Wireless, where do you fit in that model in terms of equipment at the base of a tower versus what having that be off-premises in some way or another. Kind of give us more of a flavor for the kind of physical reality of what you guys are doing? >> Yeah, I'll start. >> Yeah, Tammy. >> I'll hand it over to the real expert but from an AWS perspective, what we're finding is really I don't know if it's even a convergence or kind of a delaying of the network. So customers are, they don't care if they're on Wi-Fi if they're on public spectrum, if they're on private spectrum, what they want are networks that are able to talk to each other and to provide the right connectivity at the right time and with the right pricing model. So by moving to the cloud that allows us that flexibility to be able to offer the quality of service and to be able to bring in a larger ecosystem of partners as with the networks are almost disaggregated. >> So does the AWS strategy focus solely on things that are happening in, say, AWS locations or AWS data centers? Or is AWS also getting into the arena of what I would refer to as an Outpost in an AWS parlance where physical equipment that's running a stack might actually also be located physically where the communications towers are? What does that mix look like in terms of your strategy? >> Yeah, certainly as customers are looking at hybrid cloud environments, we started looking at how we can use Outpost as part of the network. So, we've got some great use cases where we're taking Outpost into the edge of operators networks, and really starting to have radio in the cloud. We've launched with Dish earlier, and now we're starting to see some other announcements that we've made with Nokia about having ran in the cloud as well. So using Outpost, that's one of our key strategies. It creates, again, a lot of flexibility for the hybrid cloud environment and brings a lot of that compute power to the edge of the network. >> Let's talk about some of the announcements. Tammy was reading that AWS is expanding, its telecom and 5g, private 5G network support. You've also unveiled the AWS Telco Network Builder service. Talk about that, who that's targeted for. What does an operator do with AWS on this? Or maybe you guys can talk about that together. >> Sure. Would you like to start? I can talk. All right. So from the network builder, it's aimed at the, I would say the persona that it's aimed at would be the network engineer within the CSPs. And there was a bit of a difficulty when you want to design a telco network on AWS versus the way that the network engineers would traditionally design. So I'm going to call them protocols, but you know I can imagine saying, "I really want to build this on the cloud, but they're making me move away from my typical way that I design a network and move it into a cloud world." So what we did was really kind of create this template saying, "You can build the network as you always do and we are going to put the magic behind it to translate it into a cloud world." So just really facilitating and taking some of the friction out of the building of the network. >> What was the catalyst for that? I think Dish and Swisscom you've been working with but talk about the catalyst for doing that and how it's facilitating change because part of that's change management with how network engineers actually function and how they work. >> Absolutely, yeah. And we're looking, we listen to customers and we're trying to understand what are those friction points? What would make it easier? And that was one that we heard consistently. So we wanted to apply a bit of our experience and the way that we're able to use data translate that using code so that you're building a network in your traditional way, and then it kind of spits out what's the formula to build the network in the cloud. >> Got it. Kurt, talk about, yeah, I saw that there was just an announcement that Federated Wireless made JBG Smith. Talk to us more about that. What will federated help them to create and how are you all working together? >> Sure. So JBG Smith is the exclusive redeveloper of an area just on the other side of the Potomac from Washington DC called National Landing. And it's about half the size of Manhattan. So it's an enormous area that's getting redeveloped. It's the home of Amazon's new HQ two location. And JBG Smith is investing in addition to the commercial real estate, digital place making a place where people live, work, play, and connect. And part of that is bringing an enhanced level of connectivity to people's homes, their residents, the enterprise, and private wireless is a key component of that. So when we talk about private wireless, what we're doing with AWS is giving an enterprise the freedom to operate a network independent of a mobile network operator. So that means everything from the ran to the core to the applications that run on this network are sort of within the domain of the enterprise merging 5G and edge compute and driving new business outcomes. That's really the most important thing. We can talk a lot about 5G here at MWC about what the enterprise really cares about are new business outcomes how do they become more efficient? And that's really what private wireless helps enable. >> So help us connect the dots. When we talk about private wireless we've definitely been in learning mode here. Well, I'll speak for myself going around and looking at some of the exhibits and seeing how things work. And I know that I wasn't necessarily a 100% clear on this connection between a 5G private wireless network today and where Wi-Fi still comes into play. So if I am a new resident in this area, happily living near the amazing new presence of AWS on the East coast, and I want to use my mobile device how am I connected into that private wireless network? What does that look like as a practical matter? >> So that example that you've just referred to is really something that we enable through neutral host. So in fact, what we're able to do through this private network is also create carrier connectivity. Basically create a pipe almost for the carriers to be able to reach a consumer device like that. A lot of private wireless is also driving business outcomes with enterprises. So work that we're doing, like for example, with the Cal Poly out in California, for example is to enable a new 5G innovation platform. So this is driving all sorts of new 5G research and innovation with the university, new applications around IoT. And they need the ability to do that indoors, outdoors in a way that's sort of free from the domain of connectivity to a a mobile network operator and having the freedom and flexibility to do that, merging that with edge compute. Those are some really important components. We're also doing a lot of work in things like warehouses. Think of a warehouse as being this very complex RF environment. You want to bring robotics you want to bring better inventory management and Wi-Fi just isn't an effective means of providing really reliable indoor coverage. You need more secure networks you need lower latency and the ability to move more data around again, merging new applications with edge compute and that's where private wireless really shines. >> So this is where we do the shout out to my daughter Rachel Nicholson, who is currently a junior at Cal Poly San Luis Obispo. Rachel, get plenty of sleep and get your homework done. >> Lisa: She better be studying. >> I held up my mobile device and I should have said full disclosure, we have spotty cellular service where I live. So I think of this as a Wi-Fi connected device, in fact. So maybe I confuse the issue at least. >> Tammy, talk to us a little bit about the architecture from an AWS perspective that is enabling JBG Smith, Cal Poly is this, we're talking an edge architecture, but give us a little bit more of an understanding of what that actually technically looks like. >> Alright, I would love to pass this one over to Kurt. >> Okay. >> So I'm sorry, just in terms of? >> Wanting to understand the AWS architecture this is an edge based architecture hosted on what? On AWS snow, application storage. Give us a picture of what that looks like. >> Right. So I mean, the beauty of this is the simplicity in it. So we're able to bring an AWS snowball, snow cone, edge appliance that runs a pack of core. We're able to run workloads on that locally so some applications, but we also obviously have the ability to bring that out to the public cloud. So depending on what the user application is, we look at anything from the AWS snow family to Outpost and sort of develop templates or solutions depending on what the customer workloads demand. But the innovation that's happened, especially around the pack core and how we can make that so compact and able to run on such a capable appliance is really powerful. >> Yeah, and I will add that I think the diversification of the different connectivity modules that we have a lot of them have been developed because of the needs from the telco industry. So the adaptation of Outpost to run into the edge, the snow family. So the telco industry is really leading a lot of the developments that AWS takes to market in the end because of the nature of having to have networks that are able to disconnect, ruggedize environments, the latency, the numerous use cases that our telco customers are facing to take to their end customers. So like it really allows us to adapt and bring the right network to the right place and the right environment. And even for the same customer they may have different satellite offices or remote sites that need different connectivity needs. >> Right. So it sounds like that collaboration between AWS and telco is quite strong and symbiotic, it sounds like. >> Tammy: Absolutely. >> So we talked about a number of the announcements in our final minutes. I want to talk about integrated private wireless that was just announced last week. What is that? Who are the users going to be? And I understand T-Mobile is involved there. >> Yes. Yeah. So this is a program that we launched based on what we're seeing is kind of a convergence of the ecosystem of private wireless. So we wanted to be able to create a program which is offering spectrum that is regulated as well. And we wanted to offer that on in a more of a multi country environment. So we launched with T-Mobile, Telephonica, KDDI and a number of other succeed, as a start to start being able to bring the regulated spectrum into the picture and as well other ISVs who are going to be bringing unique use cases so that when you look at, well we've got the connectivity into this environment, the mine or the port, what are those use cases? You know, so ISVs who are providing maybe asset tracking or some of the health and safety and we bring them in as part of the program. And I think an important piece is the actual discoverability of this, because when you think about that if you're a buyer on the other side, like where do I start? So we created a portal with this group of ISVs and partners so that one could come together and kind of build what are my needs? And then they start picking through and then the ecosystem would be recommended to them. So it's a really a way to discover and to also procure a private wireless network much more easily than could be done in the past. >> That's a great service >> And we're learning a lot from the market. And what we're doing together in our partnership is through a lot of these sort of ruggedized remote location deployments that we're doing, mines, clearing underbrush and forest forest areas to prevent forest fires. There's a tremendous number of applications for private wireless where sort of the conventional carrier networks just aren't prioritized to serve. And you need a different level of connectivity. Privacy is big concern as well. Data security. Keeping data on premise, which is a another big application that we were able to drive through these edge compute platforms. >> Awesome. Guys, thank you so much for joining us on the program talking about what AWS Federated are doing together and how you're really helping to evolve the telco landscape and make life ultimately easier for all the Nicholsons to connect over Wi-Fi, our private 5g. >> Keep us in touch. And from two Californians you had us when you said clear the brush, prevent fires. >> You did. Thanks guys, it was a pleasure having you on the program. >> Thank you. >> Thank you. >> Our pleasure. For our guest and for Dave Nicholson, I'm Lisa Martin. You're watching theCUBE Live from our third day of coverage of MWC23. Stick around Dave and I will be right back with our next guest. (upbeat music)