Tom Sweet, Dell Technology Summit
>>As we said in our analysis of Dell's future, the transformation of Dell into Dell emc and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell com culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending, of course the Broadcom acquisition of VMware. So where's that leave Dell and what does the future look like for this technology powerhouse? Hello and welcome to the Cube's exclusive coverage of Dell Technology Summit 2022. My name is Dave Ante and I'll be hosting the program today in conjunction with the Dell Tech Summit. We'll hear from four of Dell senior executives. Tom Sweet is the CFO of Dell. Technologies's gonna share his views of the company's position and opportunities and answer the question, why is Dell good long term investment? >>Then we'll hear from Jeff Boudreau, who's the president of Dell's ISG business unit, who's gonna talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam GrowCo is the senior vice President of marketing. He's gonna come in the program and give us the update on Apex, which is Dell's as a service offering and a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month, and we're gonna see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're gonna speak with Jen Savira, who's Dell's chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're gonna geek out all day and talk multi-cloud and edge and latency, but first, let's talk wallet. Tom Sweet cfo, and one of Dell's key business architects. Welcome back to the >>David, It's good to see you and good to be back with you. So thanks for having me. >>Yeah, you bet. So Tom, it's been a pretty incredible past 18 months. Not only the pandemic and all that craziness, but the VMware spin, you had to give up your gross margin. Pinky as kidding. And, and of course the macro environment. I'm so sick of talking about the macro, but putting that aside for a moment, what's really remarkable is that for a company at your size, you've had some success at the top line, which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >>Well, Dave, it's been an incredible, not only last 18 months, but the whole transformation journey. If you think all the way back maybe to the LBO and forward from there, but, you know, stepping into the last 18 months, it's, you know, I, I think I remember talking with you and saying, Hey, you know, the scenario planning we did at the beginning of this pandemic journey was, you know, 30 different scenarios roughly, and none of which sort of panned out the way it actually did, which was a pretty incredible growth story as we think about how we helped customers, you know, drive workforce productivity, enable their business model during the all remote work environment. That was the pandemic created. And couple that with the, you know, the, the rise then in the infrastructure spin as we got towards the tail end of the, of the pandemic coupled with, you know, the spin out of VMware, which culminated last November, as you know, as we completed that, which unlocked a pathway back to investment grade within unlocked, quite frankly, shareholder value, capital allocation frameworks. It's really been a remarkable, you know, 18, 24 months. It's, it's never dull at Dell Technologies, Let me put it that way. >>Well, well, I was impressed with you, Tom, before the leverage buyout and then what I've seen you guys navigate through is, is, is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns, but I've never seen anything quite like this with fed tightening and you're combating inflation, you got this recession looming, there's a bear market you got, but you got zero unemployment, you're rising wages, strong dollar, and it's very confusing. But it spending is, you know, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >>Yeah, look, if you think about the markets we play in Dave, and we should start there as a grounding, you know, the, the total market, the core market that we think about is roughly 700 and, you know, $50 billion or so. If you think about our core IT services capability, you couple that with some of the, the growth initiatives that we're driving and the adjacent markets that that, that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity, total addressable market. And so from, from that perspective, we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. You know, we have, we're number one share in just about every category that we plan, but yet when you look at that, you know, number one share in some of these, you know, our highest share position may be, you know, low thirties and maybe in the high end of storage you're at the upper end of thirties or 40%. >>But the opportunity there to continue to expand the core and, and continue to take share and outperform the market is truly extraordinary. So, so you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been, you know, really great performance through the pandemic as, as you highlighted, we actually had a really strong first half of the year of our fiscal year 23 with revenue up 12% operating income up 12% for the first half. You know, what we talked about as you, if you might recall in our second quarter earnings, was the fact that we were starting to see softness. We had seen it in the consumer PC space, which is not a big area of focus for us in the sense of our, our total revenue stream, But we started to see commercial PC soften and we were starting to see server demand soften a bit and storage demand was, was holding quite frankly. >>And so we gave a a framework around guidance for the rest of the year as a result of what we were seeing. You know, the macro environment as you highlight it continues to be challenging. You know, you, if you look at inflation rates and the efforts by central banks across the globe to with through interest rate rise to press down and, and constrain growth and push down inflation, you couple that with supply chain challenges that continue principle, particularly in the ISG space. And then you couple that with the Ukraine war and the energy crisis that that's created. And particularly in Europe, it's a pretty dynamic environment. And, but I'm confident, you know, I'm confident in the long term, but I do think that there is, you know, that there's navigation that we're going to have to do over the coming number of quarters, who knows quite how long, you know, to, to make sure the business is properly positioned and, you know, we've got a great portfolio and you're gonna talk to some of the team LA later on as you think your way through some of the solution capabilities we're driving what we're seeing around technology trends. >>So the opportunities there, there's some short term navigation that we're gonna need to do just to make sure that we address some of the, you know, some of the environmental things that we're seeing right >>Now. Yeah. And as a global company, of course you're converting current local currencies back to appreciated dollars. That's, that's, that's another headwind. But as you say, I mean, that's math and you're navigating it. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, but they invest in ways they that allow them to cut out, come out the other side stronger. So I wanna talk about that longer term opportunity, the relationship between the core, the the business growth. You mentioned the tam, I mean, even, even as a lower margin business, if, if you can penetrate that big of a tam, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software. And, but so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >>Yeah, look, I, I think it comes down to we are extraordinarily excited about the opportunity over the long term digital transformation continues. I I, I am on numerous customer and CIO calls every week. Customers are continuing to invest in digital transformation in infrastructure to enable their business model. Yes, maybe it's gonna slow or, or pause or maybe they're not gonna invest quite at the same rate over the next number of quarters, but over the long term the needs are there. You look at what we're doing around the, the growth opportunities that we see, not only in our core space where we continue to invest, but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our, the telecom providers across the globe open up their, what a cl previous been closed ecosystems, you know, to open architecture. You think about, you know, what we're doing around the edge and the distribution now that we're seeing of compute and storage back to the edge given data gravity and latency matters. >>And so we're pretty bullish on the opportunity in front of us, you know, yes, we will, We're continuing to invest. And you Jeff Boudreau talk about that I think later on in the program. So I'm excited about the opportunities and you look at our cash flow generation capability, you know, we are in, in, in normal times a, a cash flow generation machine and we'll continue to do so. You know, we've got a negative, you know, CCC in terms of, you know, how do we think about efficiency of working capital? And we look at our, you know, our capital allocation strategy, which has now returned, you know, somewhere in near 60% of our free cash flow back to shareholders. And so, you know, there's lots to, lots of reasons to think about why this, you know, we are a great sort of, I think, value creation opportunity in a over the long term that the long term trends are with us, and I expect them to continue to be so, >>Yeah, and you guys, you, you, you do what you say you're gonna do. I mean, I said in my, in my other piece that I did recently, I think you guys put 46 billion on the, on the, on the balance sheet in terms of debt. That's down to I think 16 billion in the core, which that's quite remarking. That gives you some other opportunities. Give us your, your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play, but I'll give you an opportunity to bring us home. >>Hey, Dave. Yeah, look, I, I just think if you look at the gr the market opportunity, the size and scale of Dell and how we think about the competitive advantages that we have, we com you know, if you look at, say we're a hundred billion revenue company, which we were a year, you know, last year, that as we reported roughly 60, 65 billion of that in the client and in PC space, roughly, you know, 35 to 40 billion in the ISG or infrastructure space, those markets are gonna continue the opportunity to grow, share, grow at a premium to the market, drive, cash flow, drive, share, gain is clearly there. You couple that with, you know, what we think the opportunity is in these adjacent markets, whether it's telecom, the edge, what we're thinking around data services, data management, you know, we, and you cut, you put that together with the long term trends around, you know, data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in, in the technology space. We have the largest supply chain, our services footprint, you know, well positioned in my mind to take advantage of the opportunities as we move forward. >>Well, Tom, really appreciate you taking the time to speak with us. Good to see you again. >>Nice seeing you. Thanks Dave. >>All right. You're watching the Cube's exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell and we're excited to get his thoughts, keep it right there.
SUMMARY :
Dell Technologies has been one of the most remarkable stories in the history of the technology industry. He's gonna come in the program and give us the update on Apex, which is Dell's as a service offering and David, It's good to see you and good to be back with you. all that craziness, but the VMware spin, you had to give up your gross margin. stepping into the last 18 months, it's, you know, I, I think I remember talking with you and But it spending is, you know, it's somewhat softer, but it's still not bad. grounding, you know, the, the total market, the core market that we think about is roughly It's been, you know, really great performance through the pandemic as, You know, the macro environment as you highlight it continues to be challenging. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, You think about, you know, what we're doing around the edge and the distribution you know, our capital allocation strategy, which has now returned, you know, somewhere in near Yeah, and you guys, you, you, you do what you say you're gonna do. the edge, what we're thinking around data services, data management, you know, Well, Tom, really appreciate you taking the time to speak with us. Nice seeing you. He's responsible for all the important enterprise business at Dell and we're excited to get his thoughts,
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Dell Technology Summit
>>As we said in our analysis of Dell's future, the transformation of Dell into Dell emc and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell com culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending, of course the Broadcom acquisition of VMware. So where's that leave Dell and what does the future look like for this technology powerhouse? Hello and welcome to the Cube's exclusive coverage of Dell Technology Summit 2022. My name is Dave Ante and I'll be hosting the program today In conjunction with the Dell Tech Summit. We'll hear from four of Dell's senior executives. Tom Sweet is the CFO of Dell Technologies. He's gonna share his views of the company's position and opportunities and answer the question, why is Dell good long term investment? >>Then we'll hear from Jeff Boudreau was the president of Dell's ISG business unit. He's gonna talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam Grow Cot is the senior vice president of marketing's gonna come in the program and give us the update on Apex, which is Dell's as a service offering and a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month, and we're gonna see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're gonna speak with Jen Savira, who's Dell's chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're gonna geek out all day and talk multi-cloud and edge and latency, but first, let's talk wallet. Tom Sweet cfo, and one of Dell's key business architects. Welcome back to the cube, >>Dave, it's good to see you and good to be back with you. So thanks for having me, Jay. >>Yeah, you bet. Tom. It's been a pretty incredible past 18 months. Not only the pandemic and all that craziness, but the VMware spin, you had to give up your gross margin binky as kidding, and, and of course the macro environment. I'm so sick of talking about the macro, but putting that aside for a moment, what's really remarkable is that for a company at your size, you've had some success at the top line, which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >>Well, Dave, it's been an incredible, not only last 18 months, but the whole transformation journey. If you think all the way back maybe to the LBO and forward from there, but, you know, stepping into the last 18 months, it's, you know, I, I think I remember talking with you and saying, Hey, you know, this scenario planning we did at the beginning of this pandemic journey was, you know, 30 different scenarios roughly, and none of which sort of panned out the way it actually did, which was a pretty incredible growth story as we think about how we helped customers, you know, drive workforce productivity, enabled their business model during the all remote work environment. That was the pandemic created. And couple that with the, you know, the, the rise then and the infrastructure spin as we got towards the tail end of the, of the pandemic coupled with, you know, the spin out of VMware, which culminated last November, as you know, as we completed that, which unlocked a pathway back to investment grade within unlocked, quite frankly shareholder value, capital allocation frameworks. It's really been a remarkable, you know, 18, 24 months. It's, it's never dull at Dell Technologies. Lemme put it that way. >>Well, well, I was impressed with you, Tom, before the leverage buyout and then what I've seen you guys navigate through is, is, is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns, but I've never seen anything quite like this with fed tightening and you're combating inflation, you got this recession looming, there's a bear market you got, but you got zero unemployment, you're rising wages, strong dollar, and it's very confusing. But it spending is, you know, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >>Yeah, look, if you think about the markets we play in Dave, and we should start there as a grounding, you know, the, the total market, the core market that we think about is roughly 700 and, you know, 50 billion or so. If you think about our core IT services capability, you couple that with some of the, the growth initiatives that we're driving and the adjacent markets that that, that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity, total addressable market. And so from from that perspective, we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. You know, we have, we're number one share in just about every category that we plan, but yet when you look at that, you know, number one share in some of these, you know, our highest share position may be, you know, low thirties and maybe in the high end of storage you're at the upper end of thirties or 40%. >>But the opportunity there to continue to expand the core and, and continue to take share and outperform the market is truly extraordinary. So, so you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been, you know, really great performance through the pandemic as, as you highlighted, we actually had a really strong first half of the year of our fiscal year 23 with revenue up 12% operating income up 12% for the first half. You know, what we talked about as you, if you might recall in our second quarter earnings, was the fact that we were starting to see softness. We had seen it in the consumer PC space, which is not a big area of focus for us in the sense of our, our total revenue stream, but we started to see commercial PC soften and we were starting to see server demand soften a bit and storage demand was, was holding quite frankly. >>And so we gave a a framework around guidance for the rest of the year as a, of what we were seeing. You know, the macro environment as you highlight it continues to be challenging. You know, if you look at inflation rates and the efforts by central banks across the globe to with through interest rate rise to press down and, and constrain growth and push down inflation, you couple that with supply chain challenges that continue principle, particularly in the ISG space. And then you couple that with the Ukraine war and the, and the energy crisis that that's created. And particularly in Europe, it's a pretty dynamic environment. And, but I'm confident, you know, I'm confident in the long term, but I do think that there is, you know, that there's navigation that we're going to have to do over the coming number of quarters, who knows quite how long, you know, to, to make sure the business is properly positioned and, you know, we've got a great portfolio and you're gonna talk to some of the team LA later on as you think your way through some of the solution capabilities we're driving what we're seeing around technology trends. >>So the opportunities there, there's some short term navigation that we're gonna need to do just to make sure that we address some of the, you know, some of the environmental things that we're seeing right >>Now. Yeah. And as a global company, of course you're converting local currencies back to appreciated dollars. That's, that's, that's another headwind. But as you say, I mean, that's math and you're navigating it. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, but they invest in ways they that allow them to cut out, come out the other side stronger. So I wanna talk about that longer term opportunity, the relationship between the core, the the business growth. You mentioned the tam, I mean, even as a lower margin business, if, if you can penetrate that big of a tam, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software. And, but so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >>Yeah, look, I, I think it comes down to we are extraordinarily excited about the opportunity over the long term digital transformation continues. I I am on numerous customer and CIO calls every week. Customers are continuing to invest in digital transformation and infrastructure to enable their business model. Yes, maybe it's gonna slow or, or pause or maybe they're not gonna invest quite at the same rate over the next number of quarters, but over the long term the needs are there. You look at what we're doing around the, the growth opportunities that we see, not only in our core space where we continue to invest, but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our, the telecom providers across the globe open up their, what a cl previous been closed ecosystems, you know, to open architecture. You think about, you know, what we're doing around the edge and the distribution now that we're seeing of compute and storage back to the edge given data gravity and latency matters. >>And so we're pretty bullish on the opportunity in front of us, you know, yes, we will and we're continuing to invest and you know, Jeff Boudreau talk about that I think later on in the program. So I'm excited about the opportunities and you look at our cash flow generation capability, you know, we are in, in, in normal times a, a cash flow generation machine and we'll continue to do so, You know, we've got a negative, you know, CCC in terms of, you know, how do we think about efficiency of working capital? And we look at our, you know, our capital allocation strategy, which has now returned, you know, somewhere in near 60% of our free cash flow back to shareholders. And so, you know, there's lots to, lots of reasons to think about why this, you know, we are a great sort of, I think value creation opportunity and a over the long term that the long term trends are with us, and I expect them to continue to be so, >>Yeah, and you guys, you, you, you do what you say you're gonna do. I mean, I said in my, in my other piece that I did recently, I think you guys put 46 billion on the, on the, on the balance sheet in terms of debt. That's down to I think 16 billion in the core, which that's quite remarking and that gives you some other opportunities. Give us your, your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play, but I'll give you an opportunity to bring us home. >>Hey, Dave. Yeah, look, I, I just think if you look at the good, the market opportunity, the size and scale of Dell and how we think about the competitive advantages that we have, we com you know, if you look at, say we're a hundred billion revenue company, which we were a year, you know, last year, that as we reported roughly 60, 65 billion of that in the client, in in PC space, roughly, you know, 35 to 40 billion in the ISG or infrastructure space, those markets are gonna continue the opportunity to grow, share, grow at a premium to the market, drive, cash flow, drive, share gain is clearly there. You couple that with, you know, what we think the opportunity is in these adjacent markets, whether it's telecom, the edge, what we're thinking around data services, data management, you know, we, and you cut, you put that together with the long term trends around, you know, data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in in the technology space. We have the largest supply chain, our services footprint, you know, well positioned in my mind to take advantage of the opportunities as we move forward. >>Well Tom, really appreciate you taking the time to speak with us. Good to see you again. >>Nice seeing you. Thanks Dave. >>All right. You're watching the Cubes exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell, and we're excited to get his thoughts, keep it right there. >>Welcome back to the cube's exclusive coverage of the Dell Technology Summit. I'm Dave Ante and we're going inside with Dell execs to extract the signal from the noise. And right now we're gonna dig into customer requirements in a data intensive world and how cross cloud complexities get resolved from a product development perspective and how the ecosystem fits in to that mosaic to close the gaps and accelerate innovation. And with me now as friend of the cube, Jeff Boudreau, he's the president of the Infrastructure Solutions Group, ISG at Dell Technologies. Jeff, always good to see you. Welcome. >>You too. Thank you for having me. It's great to see you and thanks for having me back on the cube. I'm thrilled to be here. >>Yeah, it's our pleasure. Okay, so let's talk about what you're observing from customers today. You know, we talk all the time about operating in a data driven multi-cloud world, blah, blah, blah, blah. But what does that all mean to you when you have to translate that noise into products that solve specific customer problems, Jeff? >>Sure. Hey, great question. And everything always starts with our customers. There are motivation, they're top of mind, everything we do, my leadership team and I spend a lot of time with our customers. We're listening, we're learning, we're really understanding their pain points, and we wanna get their feedback in regards to our solutions, both turn and future offerings, really ensure that we're aligned to meeting their business objectives. I would say from these conversations, I'd say customers are telling us several things. First, it's all about data for no surprise going back to your opening. And second, it's about the multi-cloud world. And I'd say the big thing coming from all of this is that both of those are driving a ton of complexity for our customers. And I'll unpack that just a bit, which is first the data. As we all know, data is growing at unprecedented rates with more than 90% of the world's data being produced in the last two years alone. >>And you can just think of that in it's everywhere, right? And so as it as the IT world shifts towards distributed compute to support that data growth and that data gravity to really extract more value from that data in real time environments become inherently more and more hybrid and more and more multi-cloud. Which leads me to the second key point that I've been hearing from our customers, which it's a multi-cloud world, not new news. Customers by default have multiple clouds running across multiple locations that's on-prem and off-prem, it's running at the edge and it's serving a variety of different needs. Unfortunately, for most of our CU customers, multi-cloud is actually added to their complexity. As we've discussed. It's been a lot more of multi-cloud by default versus multi-cloud by design. And if you really think about our customers, I mean, I, I, I've talking to 'EM all the time, you think about the data complexity, that's the growth and the gravity. >>You think about their infrastructure complexity shifting from central to decentralized it, you think about multi-cloud complexity. So you have these walled gardens, if you will. So you have multiple vendors and you have these multiple contracts that all creates operational complexity for their teams around their processes of their tools. And then you think about security complexity that that dries with the, just the increased tax service and the list goes on. So what are we seeing for our customers? They, what they really want from us, and what they're asking us for is simplicity, not complexity. The immediacy, not latency. They're asking for open and aligned versus I'd say siloed and closed. And they're looking for a lot more agility and not rigidity in what we do. So they really wanna simplify everything. They're looking for a simpler IT and a more agile it. And they want more control of their data, right? >>And so, and they want to extract more of the value to enrich their business or their customer engagements, which all sounds pretty obvious and we've probably all heard it a bunch, but it's really hard to achieve. And that's where I believe, and we believe as Dell that we, it creates a big opportunity for us to really help our customers as that great simplifier of it. We're already doing this today on just a couple quick examples. First is Salesforce. We've supported recently, we've supported their global expansion with a multi-cloud solution to help them drive their business growth. Our solution delivered a reliable and consistent IT experience. We go back to that complexity and it was across a very distributed environment, including more than 60 data centers, 230 countries and hundreds of thousands of customers. It really provided Salesforce with the flexibility of placing workloads and data in an environment based on the right service level. >>Objective things like cost complexity or even security compliance considerations. The second customer A is a big New England Patriot fan. And Dan, Dave, I know you are as well. Oh yeah, this one's near, near data to my heart, it's the craft group. We just created a platform to span all the businesses that create more, I'd say data driven, immersive, secure experience, which is allowing them to capture data at the edge and use it for real time insights for things like cyber resiliency, but also like safety of the facilities. And as being a PA fan like I am, did they truly are meeting us where we are in our seats on their mobile devices and also in the parking lot. So just keep that in mind next time you're there. The bottom line, everything we're doing is really to make it simpler for our customers and to help them get the most of their data. I'd say we're gonna do this, is it through a multi-cloud by design approach, which we talked a lot about with you and and others at Dell Tech world earlier this year, >>Right? And we had Salesforce on, actually at Dell Tech group. The craft group is interesting because, you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet and, and, but then the experience is so much better if you can actually, you know, deal with that edge. So I wanna talk about complexity though. You got data, you got, you know, the, the edge, you got multiple clouds, you got a different operating model across security model, different. So a lot of times in this industry we solve complexity with more complexity and it's like a bandaid. So I wanna, I wanna talk to, to how you're innovating around simplicity in ISG to address this complexity and what this means for Dell's long term strategy. >>Sure, I'd love to. So first I, I'd like to state the obvious, which are our investments in our innovations really focused on advancing, you know, our, our our customers needs, right? So we are really, our investments are gonna be targeted. We, we believe customers can have the most value. And some of that's gonna be around how we create strategic partnerships as well connected to what we just spoke about. Much of the complexity of customers have or experiencing is in the orchestration and management of all the data in all these different places and customers, you know, they must be able to quickly deploy and operate across cloud environments. They need to increase their developer productivity, really enabling those developers that do what they do best, which is creating more value for their customers than for their businesses. Our innovation efforts are really focused on addressing this by delivering an open and modern IT architecture that allows customers to run and manage any workload in any cloud anywhere. >>Data lives we're focused on, also focused on consumption based solutions, which allow for a greater degree of simplicity and flexibility, which they're really asking for as well. The foundation for this is our software to define common storage layer, that common storage layer. You can think about this Dave, as our ias if you will. It underpins our data access in mobility across all data types and locations. So you can think private, public, telecom, colo, edge, and it's delivered in a secure, holistic, and consistent cloud experience through Apex. We are making a ton of progress to let you just to be, just to be clear, we've made headway in things like Project Alpine, which you're very well aware of. This is our storage as a service. We announce this back in in January, which brings our unique software IP from our flagship storage platform to all the major public clouds. >>Really delivering the best of both worlds, allowing our customers to take advantage of Dell's enterprise class data services and storage software, such as performance at scale, resiliency, efficiency and security. But in addition to that, we're leveraging the breadth of the public cloud services, right? They're on demand scaling capabilities and access to analytical services. So in addition, we're really, we're, we're on our way to win at the edge as well with Project Frontier, which reduces complexity at the edge by creating an open and secure software platform to help our customers simplify their edge operations, optimize their edge environments and investments, secure that edge environment as well. I believe you're gonna be discussing Project Frontier here with Sam Gro Crop, the very near future. So I won't give up too many more details there. And lastly, we're also scaling Apex, which, oh, well, shifting from our vision, really shifting from vision to reality and introducing several new Apex service offerings, which are coming to market over the next month or so. And the intent is really supporting our customers on their as a service transitions by modernize the consumption experience and providing that flexible as a service model. Ultimately, we're trying to help our customers achieve that multi-cloud by design to really simplify it and unlock the power of their data. >>So some good examples there. I I like to talk about the super Cloud as you, you know, you're building on top of the, you know, hyperscale infrastructure and you got Apex is your cloud, the common storage layer, you call it your is. And that's, that's a ingredient in what we call the super cloud out to the edge. You have to have a common platform there and one of the hallmarks of a cloud company. And as you become a cloud company, everybody's a cloud company ecosystem becomes really, really important in terms of product development and, and innovation. Matt Baker always loves to stress it's not a zero zero sum game. And, and I think Super Cloud recognizes that, that there's value to be built on top of other clouds and, and, and of course on top of your infrastructure so that your ecosystem can add value. So what role does the ecosystem play there? >>For me, it's, it's pretty clear. It's, it's, it's critical. I can't say that enough above the having an open ecosystem. Think about everything we just discussed, and I agree with your super cloud analogy. I agree with what Matt Baker had said to you, I would certain no one company can actually address all the pain points and all the issues and challenges our customers are having on their own, not one. I think customers really want and deserve an open technology ecosystem, one that works together. So not these close stacks that discourages interoperability or stifles innovation and productivity of our, of each of our teams. We del I guess have a long history of supporting open ecosystems that really put customers first. And to be clear, we're gonna be at the center of the multi-cloud ecosystem and we're working with partners today to make that a reality. >>I mean, just think of what we're doing with VMware. We continue to build on our first and best alliances with them in August at their VMware explorer, which I know you were at, we announced several joint engineering initiatives to really help customers more easily manage and gain value from their data and their infrastructure. For multi-cloud specifically, we strength our relationship with VMware and with Tansu as part of that. In addition, just a few weeks ago we announced our partnership with Red Hat to simplify our multi-cloud deployments for managing containerized workloads. I'd say, and using your analogy, I could think of that as our multicloud platform. So that's kind of our PAs layer, if you will. And as you're aware, we have a very long standing and strategic partnership with Microsoft and I'd say stay tuned. There's a lot more to come with them and also others in this multicloud space. >>Shifting a bit to some of the growth engines that my team's responsible for the edge, right? As you think about data being everywhere, we've established partnerships for the Edge as well with folks like PTC and Litmus for the manufacturing edge, but also folks like Deep North for the retail edge analytics and data management. Using your Supercloud analogy, Dave the sa, right? This is our Sasa, we've announced that we're collaborating, partnering with folks like Snowflake and, and there's other data management companies as well to really simplify data access and accelerate those data insights. And then given customers choice of where they'd like to have their IT and their infrastructure, we've we're expanding our colo partnerships as well with folks like eex and, and they're allowing us to broaden our availability of Apex, providing customers the flexibility to take advantage of those as a service offerings wherever it's delivered and where they can get the most value. So those are just some you can hear from me. I think it's critical not only for, for us, I think it's critical for our customers. I think it's been critical, critical for the entire, you know, industry as a whole to really have that open technology ecosystem as we work with our customers on our multi-cloud solutions really to meet their needs. We'll continue to collaborate with whoever customers choose and you know, and who they want us to do business with. So I'd say a lot more coming in that space. >>So it's been an interesting three years for you, just, just over three years now since you've been made the president of the IS isg. And so you had to dig in and, and it was obviously a strange time around the world, but, but you really had to look at, okay, how do we modernize the platform? How do we make it, you know, cloud first, You've mentioned the edge, we're expanding. So what are the big takeaways? What do you want customers and our audience to understand? Just some closing thoughts and if you could summarize. >>Sure. So I'd say first, you know, we discussed we're working in a very fast paced, ever-changing market with massive amounts of data that needs to be managed. It's very complex and our customers need help with that complexity. I believe that Dell Technologies is uniquely positioned to help as their multicloud champion. No one else can solve the breadth and depth of the challenges like we can. And we're gonna help our customers move forward when they basically moving from a multi-cloud by default, as we've discussed before, to multicloud by design. And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as they truly realize the future of it and, and what they're trying to accomplish. >>Jeff, thanks so much. Really appreciate your time. Always a pleasure. Go pats and we'll see you on the blog. >>Thanks Dave. >>All right, you're watching exclusive insight insights from Dell Technology Summit on the cube, your leader in enterprise and emerging tech coverage. >>Hello everyone, this is Dave Lanta and you're watching the Cubes coverage of the Dell Technology Summit 2022 with exclusive behind the scenes interviews featuring Dell executive perspectives. And right now we're gonna explore Apex, which is Dell's as a service offering Dell's multi-cloud and edge strategies and the momentum around those. And we have news around Project Frontier, which is Dell's vision for its edge platform. And there's so much happening here. And don't forget it's cyber security Awareness month. Sam Grot is here, he's the senior vice president of marketing at Dell Technologies. Sam, always great to see you. How you doing? >>Always great to be here, Dave. >>All right, let's look at cloud. Everybody's talking about cloud Apex, multi-cloud, what's the update? How's it going? Where's the innovation and focal points of the strategy? >>Yeah, yeah. Look Dave, if you think back over the course of this year, you've really heard, heard us pivot as a company and discussing more and more about how multi-cloud is becoming a reality for our customers today. And when we listen and talk with our customers, they really describe multi-cloud challenges and a few key threads. One, the complexity is growing very, very quickly. Two, they're having a harder time controlling how their users are accessing the various different clouds. And then of course, finally the cloud costs are growing unchecked as well. So we, we like to describe this phenomenon as multi-cloud by design. We're essentially, organizations are waking up and seeing cloud sprawl around their organization every day. And this is creating more and more of those challenges. So of course at Dell we've got a strong point of view that you don't need to build multicloud by by default, rather it's multicloud by design where you're very intentional in how you do multicloud. >>And how we deliver multicloud by design is through apex. Apex is our modern cloud and our modern consumption experience. So when you think about the innovation as well, Dave, like we've been on a pretty quick track record here in that, you know, the beginning of this year we introduced brand new Apex backup services that provides that SAS based backup service. We've introduced or announced project outline, which is bringing our storage software, intellectual property from on-prem and putting it and running it natively in the public cloud. We've also introduced new Apex cyber recovery services that is simplifying how customers protect against cyber attacks. They can run an Amazon Azure, aw, I'm sorry, Amazon, aws, Azure or Google. And then, you know, we are really focused on this multi-cloud ecosystem. We announce key partnerships with SaaS providers such as Snowflake, where you can now access our information or our data from on-prem through the Snow Snowflake cloud. >>Or if needed, we can actually move the data to the Snowflake cloud if required. So we're continuing to build out that ecosystem SaaS providers. And then finally I would say, you know, we made a big strategic announcement just recently with Red Hat, where we're not only delivering new Apex container services, but we announce the strategic partnership to build jointly engineered solutions to address hybrid and multi-cloud solutions going forward. You know, VMware is gonna always continue to be a key partner of ours at the la at the recent VMware explorer we announced new Tansu integration. So, So Dave, I, I think in a nutshell we've been innovating at a very, very fast pace. We think there is a better way to do multi-cloud and that's multi-cloud by design. >>Yeah, we heard that at Dell Technologies world. First time I had heard that multi-cloud by design versus sort of default, which is great Alpine, which is sort of our, what we called super cloud in the making. And then of course the ecosystem is critical for any cloud company. VMware of course, you know, top partner, but the Snowflake announcement was very interesting Red Hat. So seeing that expand, now let's go out to the edge. How's it going with the edge expansion? There's gotta be new speaking of ecosystem, the edge is like a whole different, you know, OT type, that's right, ecosystem, that's telcos what and what's this new frontier platform all about? >>Yeah, yeah. So we've talked a lot about cloud and multi clouds, we've talked about private and hybrid cloud, we've talked about public clouds, clouds and cos, telcos, et cetera. There's really been one key piece of our multi-cloud and technology strategy that we haven't spent a lot of time on. And that's the edge. And we do see that as that next frontier for our customers to really gain that competitive advantage that is created from their data and get closer to the point of creation where the data lives. And that's at the edge. We see the edge infrastructure space growing very, very quickly. We see upwards of 300% year of year growth in terms of amount of data being created at the edge. That's almost 3000 exabytes of data by 2026. So just incredible growth. And the edge is not really new for Dell. We've been at it for over 20 years of delivering edge solutions. >>81% of the Fortune 100 companies in the US use Dell solutions today at the Edge. And we are the number one OEM provider of Edge solutions with over 44,000 customers across over 40 industries and things like manufacturing, retail, edge healthcare, and more. So Dave, while we've been at it for a long time, we have such a, a deep understanding of how our customers are using Edge solutions. Say the bottom line is the game has gotta change. With that growth that we talked about, the new use cases that are emerging, we've got to un unlock this new frontier for customers to take advantage of the edge. And that's why we are announcing and revealing Project Frontier. And Project Frontier in its most simplest form, is a software platform that's gonna help customers and organizations really radically simplify their edge deployments by automating their edge operations. You know, with Project Frontier organizations are really gonna be able to manage, OP, and operate their edge infrastructure and applications securely, efficiently and at scale. >>Okay, so it is, first of all, I like the name, it is software, it's a software architecture. So presumably a lot of API capabilities. That's right. Integration's. Is there hardware involved? >>Yeah, so of course you'll run it on Dell infrastructure. We'll be able to do both infrastructure orchestration, orchestration through the platform, but as well as application orchestration. And you know, really there's, there's a handful of key drivers that have been really pushing our customers to take on and look at building a better way to do the edge with Project Frontier. And I think I would just highlight a handful of 'em, you know, freedom of choice. We definitely see this as an open ecosystem out there, even more so at the Edge than any other part of the IT stack. You know, being able to provide that freedom of choice for software applications or I O T frameworks, operational technology or OT for any of their edge use cases, that's really, really important. Another key area that we're helping to solve with Project Frontier is, you know, being able to expect zero trust security across all their edge applications from design to deployment, you know, and of course backed by an end and secure supply chain is really, really important to customers. >>And then getting that greater efficiency and reliability of operations with the centralized management through Project Frontier and Zero Touch deployments. You know, one of the biggest challenges, especially when you get out to the far, far reach of the frontier is really IT resources and being able to have the IT expertise and we built in an enormous amount of automation helps streamline the edge deployments where you might be deploying a single edge solution, which is highly unlikely or hundreds or thousands, which is becoming more and more likely. So Dave, we do think Project Frontier is the right edge platform for customers to build their edge applications on now and certain, excuse me, certainly, and into the future. >>Yeah. Sam, no truck rolls. I like it. And you, you mentioned, you mentioned Zero trust. So we have Mother's Day, we have Father's Day. The kids always ask When's kids' day? And we of course we say every day is kids' day and every day should be cybersecurity awareness day. So, but we have cybersecurity awareness month. What does it mean for Dell? What are you hearing from customers and, and how are you responding? >>Yeah, yeah. No, there isn't a more prevalent pop of mind conversation, whether it's the boardroom or the IT departments or every company is really have been forced to reckon with the cybersecurity and ransom secure issues out there. You know, every decision in IT department makes impacts your security profile. Those decisions can certainly, positively, hopefully impact it, but also can negatively impact it as well. So data security is, is really not a new area of focus for Dell. It's been an area that we've been focused on for a long time, but there are really three core elements to cyber security and data security as we go forward. The first is really setting the foundation of trust is really, really important across any IT system. And having the right supply chain and the right partner to partner with to deliver that is kind of the foundation in step one. >>Second, you need to of course go with technology that is trustworthy. It doesn't mean you are putting it together correctly. It means that you're essentially assembling the right piece parts together. That, that coexist together in the right way. You know, to truly change that landscape of the attackers out there that are gonna potentially create risk for your environment. We are definitely pushing and helping to embrace the zero trust principles and architectures that are out there. So finally, while when you think about security, it certainly is not absolute all correct. Security architectures assume that, you know, there are going to be challenges, there are going to be pain points, but you've gotta be able to plan for recovery. And I think that's the holistic approach that we're taking with Dell. >>Well, and I think too, it's obviously security is a complicated situation now with cloud you've got, you know, shared responsibility models, you've got that a multi-cloud, you've got that across clouds, you're asking developers to do more. So I think the, the key takeaway is as a security pro, I'm looking for my technology partner through their r and d and their, you mentioned supply chain processes to take that off my plate so I can go plug holes elsewhere. Okay, Sam, put a bow on Dell Technology Summit for us and give us your closing thoughts. >>Yeah, look, I I think we're at a transformative point in it. You know, customers are moving more and more quickly to multi-cloud environments. They're looking to consume it in different ways, such as as a service, a lot of customers edge is new and an untapped opportunity for them to get closer to their customers and to their data. And of course there's more and more cyber threats out there every day. You know, our customers when we talk with them, they really want simple, consistent infrastructure options that are built on an open ecosystem that allows them to accomplish their goals quickly and successfully. And look, I think at Dell we've got the right strategy, we've got the right portfolio, we are the trusted partner of choice, help them lead, lead their, their future transformations into the future. So Dave, look, I think it's, it's absolutely one of the most exciting times in it and I can't wait to see where it goes from here. >>Sam, always fun catching up with you. Appreciate your time. >>Thanks Dave. >>All right. A Dell tech world in Vegas this past year, one of the most interesting conversations I personally had was around hybrid work and the future of work and the protocols associated with that and the mindset of, you know, the younger generation. And that conversation was with Jen Savira and we're gonna speak to Jen about this and other people and culture topics. Keep it right there. You're watching the cube's exclusive coverage of Dell Technology Summit 2022. Okay, we're back with Jen Vera, who's the chief human resource officer of Dell, and we're gonna discuss people, culture and hybrid work and leadership in the post isolation economy. Jen, the conversations that we had at Dell Tech World this past May around the new work environment were some of the most interesting and engaging that I had personally. So I'm really eager to, to get the update. It's great to see you again. Thanks for coming on the cube. >>Thanks for having me Dave. There's been a lot of change in just a short amount of time, so I'm excited to, to share some of our learnings >>With you. I, I mean, I bet there has, I mean, post pandemic companies, they're trying, everybody's trying to figure out the return to work and, and what it looks like. You know, last May there was really a theme of flexibility, but depending, we talked about, well, millennial or not young old, and it's just really was mixed, but, so how have you approached the topic? What, what are your policies? What's changed since we last talked? You know, what's working, you know, what's still being worked? What would you recommend to other companies to over to you? >>Yeah, well, you know, this isn't a topic that's necessarily new to Dell technology. So we've been doing hybrid before. Hybrid was a thing. So for over a decade we've been doing what we called connected workplace. So we have kind of a, a history and we have some great learnings from that. Although things did change for the entire world. You know, March of 2020, we went from kind of this hybrid to everybody being remote for a while. But what we wanted to do is, we're such a data driven company, there's so many headlines out there, you know, about all these things that people think could happen will happen, but there wasn't a lot of data behind it. So we took a step back and we asked our team members, How do you think we're doing? And we asked very kind of strong language because we've been doing this for a while. >>We asked them, Do you think we're leading in the world of hybrid in 86% of our team members said that we were, which is great, but we always know there's nuance right behind that macro level. So we, we asked 'em a lot of different questions and we just went on this kind of myth busting journey and we decided to test some of those things. We're hearing about Culture Willow Road or new team members will have trouble being connected or millennials will be different. And we really just collected a lot of data, asked our team members what their experience is. And what we have found is really, you don't have to be together in the office all the time to have a strong culture, a sense of connection, to be productive and to have it really healthy business. >>Well, I like that you were data driven around it in the data business here. So, but, but there is a lot of debate around your culture and how it suffers in a hybrid environment, how remote workers won't get, you know, promoted. And so I'm curious, you know, and I've, and I've seen some like-minded companies like Dell say, Hey, we, we want you guys to work the way you wanna work. But then they've, I've seen them adjust and say, Well yeah, but we also want you to know in the office be so we can collaborate a little bit more. So what are you seeing at Dell and, and, and how do you maintain that cultural advantage that you're alluding to in this kind of strange, new ever changing world? >>Yeah, well I think, look, one approach doesn't fit all. So I don't think that the approach that works for Dell Technologies isn't necessarily the approach that works for every company. It works with our strategy and culture. It is really important that we listen to our team members and that we support them through this journey. You know, they tell us time and time again, one of the most special things about our culture is that we provide flexibility and choice. So we're not a mandate culture. We really want to make sure that our team members know that we want them to be their best and do their best. And not every individual role has the same requirements. Not every individual person has the same needs. And so we really wanna meet them where they are so that they can be productive. They feel connected to the team and to the company and engaged and inspired. >>So, you know, for, for us, it really does make sense to go forward with this. And so we haven't, we haven't taken a step back. We've been doing hybrid, we'll continue to do hybrid, but just like if you, you know, we talk about not being a mandate. I think the companies that say nobody will come in or you have to come in three days a week, all of that feels more limiting. And so what we really say is, work out with your team, work out with your role, workout with your leader, what really makes the most sense to drive things forward. >>I >>You were, so >>That's what we, you were talking before about myths and you know, I wanna talk about team member performance cuz there's a lot of people believe that if, if you're not in the office, you have disadvantages, people in the office have the advantage cuz they get FaceTime. Is is that a myth? You know, is there some truth to that? What, what do you think about that? >>Well, for us, you know, we look, again, we just looked at the data. So we said we don't wanna create a have and have not culture that you're talking about. We really wanna have an inclusive culture. We wanna be outcome driven, we're meritocracy. But we went and we looked at the data. So pre pandemic, we looked at things like performance, we looked at rewards and recognition, we looked at attrition rates, we looked at sentiment, Do you feel like your leader is inspiring? And we found no meaningful differences in any of that or in engagement between those who worked fully remote, fully in the office or some combination between. So our data would bust that myth and say, it doesn't, you don't have to be in an office and be seen to get ahead. We have equitable opportunity. Now, having said that, you always have to be watching that data. And that's something that we'll continue to do and make sure that we are creating equal opportunity regardless of where you work. >>And it's personal too, I think, I think some people can be really productive at home. I happen to be one that I'm way more productive in the office cause the dogs aren't barking. I have less distractions. And so I think we think, and, and I think the takeaway that in just in talking to, to, to you Jen and, and folks at Dell is, you know, whatever works for you, we're we're gonna, we're gonna support. So I I wanted to switch gears a little bit, talk about leadership and, and very specifically empathic leadership has been said to be, have a big impact on attracting talent, retaining talent, but, but it's hard to have empathy sometimes. And I know I saw some stats in a recent Dell study. It was like two thirds the people felt like their organization underestimates the people requirements. And I, I ask myself, I'm like, what am I missing? I hope, you know, with our folks, so especially as it relates to, to transformation programs. So how can human resource practitioners support business leaders generally, specifically as it relates to leading with empathy? >>I think empathy's always been important. You have to develop trust. You can have the best strategy in the world, right? But if you don't feel like your leader understands who you are, appreciates the the value that you bring to the company, then you're not gonna get very far. So I think empathetic leadership has always been part of the foundation of a trusting, strong relationship between a leader and a team member. But if I think we look back on the last two years, and I imagine it'll be even more so as we go forward, empathetic leadership will be even more important. There's so much going on in the world, politically, socially, economically, that taking that time to say you want your team members to see you as credible, that you and confident that you can take us forward, but also that, you know, and understand me as a human being. >>And that to me is really what it's about. And I think with regard to transformation that you brought up, I think one of the things we forget about is leaders. We've probably been thinking about a decision or transformation for months or weeks and we're ready to go execute, we're ready to go operationalize that thing. And so sometimes when we get to that point, because we've been talking about it for so long, we send out the email, we have the all hands and we just say we're ready to go. But our team members haven't always been on that journey for those months that we have. And so I think that empathetic moment to say, Okay, not everybody is on a change curve where I am. Let's take a pause, let me put myself in their shoes and really think about how we bring everybody along. >>You know, Jen, in the spirit of myth busting, I mean I'm one of those people who felt like that a business is gonna have a hard time, harder time fostering this culture of collaboration and innovation post isolation economy as they, they could pre covid. But you know, I noticed there's a, there's an announcement today that came across my desk, I think it's from Newsweek. Yes. And, and it's the list of top hundred companies recognized for employee motivation satisfaction. And it was really interesting because you, you always see, oh, we're the top 10 or the top hundred, But this says as a survey of 1.4 million employees from companies ranging from 50 to 10,000 employees. And it recognizes the companies that put respect, caring, and appreciation for their employees at the center of their business model. And they doing so have earned the loyalty and respect of the people who work for them. >>Number one on the list is Dell sap. So congratulations SAP was number two. I mean, there really isn't any other tech company on there, certainly no large tech companies on there. So I always see these lists, they go, Yeah, okay, that's cool, top a hundred, whatever. But top one in, in, in an industry where there's only two in the top is, is pretty impressive. And how does that relate to fostering my earlier skepticism of a culture of collaboration? So first of all, congratulations, you know, how'd you do it? And how are you succeeding in, in this new world? >>Well thanks. It does feel great to be number one, but you know, it doesn't happen by accident. And I think while most companies have a, a culture and a spouse values, we have ours called the culture code. But it's really been very important to us that it's not just a poster on the wall or or words on paper. And so we embed our culture code into all of our HR practices, that whole ecosystem from recognition of rewards to performance evaluation, to interviewing, to development. We build it into everything. So it really reflects who we are and you experience it every day. And then to make sure that we're not, you know, fooling ourselves, we ask all of our employees, do you feel like the behaviors you see and the experience you have every day reflects the culture code? And 94% of our team members say that, in fact it does. So I think that that's really been kind of the secret to our success. If you, if you listen to Michael Dell, he'll always say, you know, the most special thing about Dell is our culture and our people. And that comes through being very thoughtful and deliberate to preserve and protect and continue to focus on our culture. >>Don't you think too that repetition and, well first of all, belief in that cultural philosophy is, is important. And then kind of repeating, like you said, Yeah, it's not just a poster in the wall, but I remember like, you know, when we're kids, your parents tell you, okay, power positive thinking, do one to others as others, you know, you have others do it to you. Don't make the say you're gonna do some dumb things but don't do the same dumb things twice and you sort of fluff it up. But then as you mature you say, Wow, actually those were, >>They might have had a >>Were instilled in me and now I'm bringing them forward and, you know, paying it forward. But, but so i, it, it, my, I guess my, my point is, and it's kind of a point observation, but I'll turn it into a question, is isn't isn't consistency and belief in your values really, really important? >>I couldn't agree with you more, right? I think that's one of those things that we talk about it all the time and as an HR professional, you know, it's not the HR people just talking about our culture, it's our business leaders, it's our ceo, it's our COOs ev, it's our partners. We share our culture code with our partners and our vendors and our suppliers and, and everybody, this is important. We say when you interact with anybody at Dell Technologies, you should expect that this is the experience that you're gonna get. And so it is something that we talk about that we embed in, into everything that we do. And I think it's, it's really important that you don't just think it's a one and done cuz that's not how things really, really work >>Well. And it's a culture of respect, you know, high performance, high expectations, accountability at having followed the company and worked with the company for many, many years. You always respect the dignity of your partners and your people. So really appreciate your time Jen. Again, congratulations on being number one. >>Thank you so much. >>You're very welcome. Okay. You've been watching a special presentation of the cube inside Dell Technology Summit 2022. Remember, these episodes are all available on demand@thecube.net and you can check out s silicon angle.com for all the news and analysis. And don't forget to check out wikibon.com each week for a new episode of breaking analysis. This is Dave Valante, thanks for watching and we'll see you next time.
SUMMARY :
My name is Dave Ante and I'll be hosting the program today In conjunction with the And we're gonna speak with Jen Savira, Dave, it's good to see you and good to be back with you. all that craziness, but the VMware spin, you had to give up your gross margin binky as the spin out of VMware, which culminated last November, as you know, But it spending is, you know, it's somewhat softer, but it's still not bad. category that we plan, but yet when you look at that, you know, number one share in some of these, So, so you step back and think about that, then you say, okay, what have we seen over the last number of months You know, the macro environment as you highlight it continues to be challenging. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, You think about, you know, And so, you know, in my other piece that I did recently, I think you guys put 46 billion the edge, what we're thinking around data services, data management, you know, Good to see you again. Nice seeing you. He's responsible for all the important enterprise business at Dell, and we're excited to get his thoughts, how the ecosystem fits in to that mosaic to close the gaps and accelerate It's great to see you and thanks for having me back on the cube. But what does that all mean to you when you have to translate And I'd say the big thing coming from all of this is that both of those are driving And if you really think about our customers, I mean, I, I, I've talking to 'EM all the time, you think about the data complexity, And then you think about security complexity that that dries And that's where I believe, and we believe as Dell that we, it creates a big opportunity for us to really help And Dan, Dave, I know you are as well. you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet all the data in all these different places and customers, you know, to let you just to be, just to be clear, we've made headway in things like Project Alpine, And the intent is really supporting And as you become And to be clear, So that's kind of our PAs layer, if you will. We'll continue to collaborate with whoever customers choose and you know, How do we make it, you know, cloud first, You've mentioned the edge, we're expanding. the opportunity to work with our customers to help them expand that ecosystem as they truly realize the Go pats and we'll see you All right, you're watching exclusive insight insights from Dell Technology Summit on the cube, And right now we're gonna explore Apex, which is Dell's as a service offering Where's the innovation and focal points of the strategy? So of course at Dell we've got a strong point of view that you don't need to build multicloud So when you think about you know, we made a big strategic announcement just recently with Red Hat, There's gotta be new speaking of ecosystem, the edge is like a whole different, you know, And that's the edge. And we are the number one OEM provider of Edge solutions with over 44,000 Okay, so it is, first of all, I like the name, it is software, And I think I would just highlight a handful of 'em, you know, freedom of choice. the edge deployments where you might be deploying a single edge solution, and, and how are you responding? And having the right supply chain and the right partner you know, there are going to be challenges, there are going to be pain points, but you've gotta be able to plan got, you know, shared responsibility models, you've got that a multi-cloud, you've got that across clouds, And look, I think at Dell we've got the right Sam, always fun catching up with you. with that and the mindset of, you know, the younger generation. There's been a lot of change in just a short amount of time, You know, what's working, you know, what's still being worked? So we took a step back and we asked our team members, How do you think we're doing? And what we have found is really, you don't have to be together in the office we want you guys to work the way you wanna work. And so we really wanna you know, we talk about not being a mandate. That's what we, you were talking before about myths and you know, I wanna talk about team member performance cuz Well, for us, you know, we look, again, we just looked at the data. I hope, you know, with our folks, socially, economically, that taking that time to say you want your team members And I think with regard to transformation that you But you know, So first of all, congratulations, you know, how'd you do it? And then to make sure that we're not, you know, fooling ourselves, it's not just a poster in the wall, but I remember like, you know, when we're kids, your parents tell you, Were instilled in me and now I'm bringing them forward and, you know, paying it forward. the time and as an HR professional, you know, it's not the HR people just talking the dignity of your partners and your people. And don't forget to check out wikibon.com each
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Tom Sweet | Dell Technologies Summit
(upbeat music) >> As we said in our analysis of Dell's future, the transformation of Dell into Dell EMC and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending of course the Broadcom acquisition of VMware. So where's that leave Dell and what does the future look like for this technology powerhouse? Hello, and welcome to theCUBE's exclusive coverage of Dell Technologies Summit 2022. My name is Dave Vellante and I'll be hosting the program. Today, in conjunction with the Dell Tech Summit, we'll hear from four of Dell senior executives. Tom Sweet is the CFO of Dell Technologies. He's going to share his views of the company's position and opportunities and answer the question why is Dell a good long term investment? Then we'll hear from Jeff Boudreau, who's the president of Dell's ISG business unit. He's going to talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam Groccot is the senior vice President of marketing. He's going to come in the program and give us the update on Apex, which is Dell's as-a-service offering. And a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month and we're going to see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're going to speak with Jen Saavedra who's Dell's Chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're going to geek out all day and talk multi-cloud and Edge and latency, but first, let's talk wallet. Tom Sweet, CFO, and one of Dell's key business architects. Welcome back to "theCUBE." >> Dave, it's good to see you and good to be back with you, so thanks for having me today. >> Yeah, you bet. Tom, it's been a pretty incredible past 18 months. Not only the pandemic and all that craziness, but the VMware spin. You had to give up your gross margin pinky, just kidding, and of course the macro environment. I'm so sick of talking about the macro. But putting that aside for a moment what's really remarkable is that for a company of your size, you've had some success at the top line which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >> Well Dave, it's been an incredible, not only last 18 months, but the whole transformation journey if you think all the way back maybe to the LBO and forward from there. But stepping into the last 18 months, it's, I think I remember talking with you and saying, "Hey, the scenario planning we did at the beginning of this pandemic journey was 30 different scenarios roughly, and none of which sort of panned out the way it actually did," which was a pretty incredible growth story. As we think about how we helped customers, drive workforce productivity, enable their business model during the all remote work environment that was the pandemic created. And couple that with the rise then and the infrastructure spin as we got towards the tail end of the pandemic coupled with the spin out of VMware, which culminated last November as we completed that, which unlocked a pathway back to investment grade, which then unlocked, quite frankly shareholder value, capital allocation frameworks. It's really been a remarkable 18, 24 months. It's, it's never dull at Dell Technologies. Let me put it that way. >> Well, I was impressed with you Tom before the leverage buyout and then what I've seen you guys navigate through is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns but I've never seen anything quite like this with Fed tightening, and you're combating inflation, you got this recession looming. There's a bear market. You got, but you got zero unemployment, you're rising wages, strong dollar, and it's very confusing. But IT spending is, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >> Yeah look, if you think about the markets we play in Dave, we should start there as a grounding. The total market, the core market that we think about is roughly $750 billion or so, if you think about our core IT services capability. If you couple that with some of the growth initiatives that we're driving and the adjacent markets that that that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity total addressable market. And so from that perspective we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. We have, we're number one share in just about every category that we plan, but yet when you look at that, number one share in some of these, our highest share position may be low 30s and maybe in the high end of storage or at the upper end of 30s or 40%. But the opportunity there to continue to expand the core and continue to take share and outperform the market is truly extraordinary. So if you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been really great performance through the pandemic as you highlighted. We actually had a really strong first half of the year of our fiscal year '23 with revenue up 12% operating income, up 12% for the first half. What we talked about if you might recall in our second quarter earnings was the fact that we were starting to see softness. We had seen it in the consumer PC space, which is not a big area of focus for us in the sense of our total revenue stream. But we started to see commercial PC soften and we were starting to see server demand soften a bit and storage demand was holding quite frankly. And so we gave a framework around guidance for the rest of the year as a result of what we were seeing. The macro environment as you highlighted continues to be challenging. If you look at inflation rates and the efforts by central banks across the globe through interest rate rise to press down and constrain growth and push down inflation, you couple that with supply chain challenges that continue particularly in the ISG space. And then you couple that with the Ukraine war and the energy crisis that that's created. And particularly in Europe, it's a pretty dynamic environment. But I'm confident, I'm confident in the long term. But I do think that there is, there's navigation that we're going to have to do over the coming number of quarters. Who knows quite how long. To make sure the business is properly positioned and we've got a great portfolio and you're going to talk to some of the team later on as you think your way through some of the solution capabilities we're driving, what we're seeing around technology trends. So the opportunity is there. There's some short term navigation that we're going to need to do just to make sure that we address some of the environmental things that we're seeing right now. >> Yeah, and as a global company of course you're converting local currencies back to appreciated dollars. That's another headwind. But as you say, I mean, that's math and you're navigating it. And again, I've seen a lot of downturns, but the best companies not only weather their storm, but they invest in ways they that allow them to come out the other side stronger. So I want to talk about that longer term opportunity the relationship between the core, the the business growth. You mentioned the TAM. I mean, even as a lower margin business, if you can penetrate that big of a TAM, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software. But so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >> Yeah look, I think it comes down to we are extraordinarily excited about the opportunity over the long term. Digital transformation continues. I am on numerous customer and CIO conference calls every week. Customers are continuing to invest in digital transformation, in infrastructure, to enable their business model. Yes, maybe it's going to slow or pause, or maybe they're not going to invest quite at the same rate over the next number of quarters but over the long term the needs are there. You look at what we're doing around the growth opportunities that we see, not only in our core space where we continue to invest, but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our, the telecom providers across the globe open up their what previous been closed ecosystems to open architecture. You think about, what we're doing around the EDGE and the distribution now that we're seeing of compute and storage back to the edge given data, gravity, and latency matters. And so we're pretty bullish on the opportunity in front of us. Yes, we will, and we're continuing to invest. And you hear Jeff Boudreau talk about that I think later on in the program. So I'm excited about the opportunities and you look at our cash flow generation capability, we are in in normal times a cash flow generation machine and we'll continue to do so. We've got a negative CCC in terms of how do we think about efficiency of working capital? And we look at our capital allocation strategy which has now returned somewhere in near 60% of our free cash flow back to shareholders. And so, there's lots to, lots of reasons to think about why this, we are a great sort of, I think value creation opportunity in a over the long term. That the long term trends are with us and I expect them to continue to be so. >> Yeah, and you guys, you do what you say you're going to do. I mean, I said in my other piece that I did recently, I think you guys put $46 billion on the balance sheet in terms of debt. That's down to I think 16 billion in the core which that's quite remarking. That gives you some other opportunities. Give us your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play, but I'll give you an opportunity to bring us home. >> Hey Dave, yeah look, I just think if you look at the grid, the market opportunity, the size and scale of Dell and how we think about the competitive advantages that we have, we can, if you look at say we're a hundred billion dollar revenue company which we were last year as we reported. Roughly 60, 65 billion of that in the client in PC space, roughly 35 to 40 billion in the ISG or infrastructure space. Those markets are going to continue. The opportunity to grow share, grow at a premium to the market, drive cash flow, drive share gain is clearly there. And couple that with what we think the opportunity is in these adjacent markets, whether it's telecom, the EDGE, what we're thinking around data services, data management, we, and you put that together with the long term trends around data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in the technology space. We have the largest supply chain. Our services footprint. Well positioned in my mind to take advantage of the opportunities as we move forward. >> Well Tom I really appreciate you taking the time to speak with us. Good to see you again. >> Nice seeing you. Thanks Dave. >> All right, you're watching theCUBE's exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell, and we're excited to get his thoughts. Keep it right there. (upbeat music)
SUMMARY :
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DTS Tom Sweet
(upbeat music) >> As we said in our analysis of Dell's future, the transformation of Dell into Dell EMC and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending of course the Broadcom acquisition of VMware. So, where's that leave Dell and what does the future look like for this technology powerhouse? Hello and welcome to the Cube's exclusive coverage of Dell Technologies Summit 2022. My name is Dave Vellante, and I'll be hosting the program. Today in conjunction with the Dell Tech Summit. We'll hear from four of Dell senior executives. Tom Sweet is the CFO of Dell Technologies. He's going to share his views of the company's position and opportunities and answer the question, why is Dell a good long term investment? Then we'll hear from Jeff Boudreau, who's the president of Dell's ISG business unit, who's going to talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam Grocott is the Senior Vice President of Marketing is going to come in the program and give us the update on APEX which is Dell's as-a-service offering and a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month, and we're going to see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're going to speak with Jen Saavedra, who's Dell's chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're going to geek out all day and talk multi-cloud and edge and latency, but first, let's talk wallet. Tom Sweet CFO, and one of Dell's key business architects. Welcome back to The Cube. >> Dave, it's good to see you and good to be back with you. So, thanks for having me today. >> Yeah, you bet. Tom, it's been a pretty incredible past 18 months. Not only the pandemic and all that craziness but the VMware spin. You had to give up your gross margin binky just kidding, and of course the macro environment. I'm so sick of talking about the macro but putting that aside for a moment, what's really remarkable is that for a company at your size you've had some success at the top line which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >> Well, Dave, it's been an incredible, not only last 18 months but the whole transformation journey. If you think all the way back maybe to the LBO and forward from there, but, you know stepping into the last 18 months, it's, you know, I think I remember talking with you and saying, Hey you know, the scenario planning we did at the beginning of this pandemic journey was, you know 30 different scenarios roughly, and none of which sort of panned out the way it actually did which was a pretty incredible growth story as we think about how we helped customers, you know drive workforce productivity, enable their business model during the all remote work environment, that was the pandemic created. And couple that with the, you know, the rise then in the infrastructure spin as we got towards the tail end of the, of the pandemic coupled with, you know, the spin out of VMware, which culminated last November, as you know as we completed that, which unlocked a pathway back to investment grade, we still unlocked, quite frankly shareholder value, capital allocation frameworks. It's really been a remarkable, you know, 18, 24 months. It's never dull at Dell Technologies Let me put it that way. >> Well, well, I was impressed with you, Tom before the leverage buyout and then what I've seen you guys navigate through is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns, but I've never seen anything quite like this with fed tightening and you combating inflation, you got this recession looming, there's a bear market you got but you got zero unemployment you're rising wages, strong dollar, and it's very confusing. But IT spending is, you know, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >> Yeah, look, if you think about the markets we play in Dave and we should start there as a grounding, you know, the total market, the core market that we think about is roughly 700 and, you know, $50 billion or so if you think about our core IT services capability. You couple that with some of the growth initiatives that we're driving and the adjacent markets that that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity total addressable market. And so from, from that perspective we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. You know, we have, we're number one share in just about every category that we plan but yet when you look at that, you know number one share in some of these, you know our highest share position may be, you know low 30s and maybe in the high end of storage you're at the upper end of 30 or 40%. But the opportunity there to continue to expand the core and continue to take share and outperform the market is truly extraordinary. So, if you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been, you know, really great performance through the pandemic as, as you highlighted. We actually had a really strong first half of the year of our fiscal year 23 with revenue up 12% operating income up 12% for the first half. You know, what we talked about is you, if you might recall in our second quarter earnings was the fact that we were starting to see softness. We had seen it in the consumer PC space which is not a big area of focus for us in the sense of our, our total revenue stream. But we started to see commercial PC soften, and we were starting to see server demand soften a bit and storage demand was, was holding quite frankly. And so, we gave a a framework around guidance for the rest of the year as a result of what we were seeing. You know, the macro environment as you highlight it continues to be challenging. You know, if you look at inflation rates and the efforts by central banks across the globe to with through interest rate rise to press down and and constrain growth and push down inflation, you couple that with supply chain challenges that continue particularly in the ISG space. And then you couple that with the Ukraine war and the energy crisis that that's created. And particularly in Europe it's a pretty dynamic environment. And, but I'm confident, you know, I'm confident in the long term, but I do think that there is, you know that there's navigation that we're going to have to do over the coming number of quarters who knows quite how long, you know, to make sure the business is properly positioned then. You know we've got a great portfolio and you're going to talk to some of the team later on as you think your way through some of the solution capabilities we're driving what we're seeing around technology trends. So the opportunities there, there's some short term navigation that we're going to need to do just to make sure that we address some of the, you know, some of the environmental things that we're seeing right now. >> Yeah and as a global company, of course you're converting local currencies back to appreciated dollars. That's, that's, that's another headwind. But as you say, I mean that's math and you're navigating it. And again, I've seen a lot of downturns, but you know the best companies not only weather their storm, but they invest in ways they that allow them to cut out come out the other side stronger. So, I want to talk about that longer term opportunity, the relationship between the core, the business growth. You mentioned the TAM, I mean, even as a lower margin business, if you can penetrate that big of a TAM, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software but so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >> Yeah, look, I think it comes down to, we are extraordinarily excited about the opportunity over the long term, digital transformation continues. I am on numerous customer and CIO conference calls every week. Customers are continuing to invest in digital transformation in infrastructure to enable their business model. Yes, maybe it's going to slow or, or pause or maybe they're not going to invest quite at the same rate over the next number of quarters but over the long term the needs are there. You look at what we're doing around the growth opportunities that we see, not only in our core space where we continue to invest but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our the telecom providers across the globe open up their what previous been closed ecosystems, you know to open architecture. You think about, you know, what we're doing around the edge and the distribution now that we're seeing of compute and storage back to the edge given data gravity and latency matters. And so we're pretty bullish on the opportunity in front of us. You know, yes, we will, we're continuing to invest. And you'll hear Jeff Boudreau talk about that I think later on in the program. So, I'm excited about the opportunities and you look at our cash flow generation capability, you know, we are in normal times a cash flow generation machine and we'll continue to do so. You know, we've got a negative, you know CCC in terms of, you know how do we think about efficiency of working capital? And we look at our, you know our capital allocation strategy which has now returned, you know, somewhere in near 60% of our free cash flow back to shareholders. And so, you know, there's lots to, lots of reasons to think about why this, you know, we are a great sort of, I think value creation opportunity in a over the long term that the long term trends are with us and I expect them to continue to be so. >> Yeah, and you guys, you do what you say you're going to do. I mean, I said in my, in my other piece that I did recently, I think you guys put 46 billion dollars on the balance sheet in terms of debt. That's down to I think 16 billion in the core which that's quite remarking. That gives you some other opportunities. Give us your, your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play but I'll give you an opportunity to bring us home. >> Hey, Dave yeah look, I just think if you look at the grin, the market opportunity the size and scale of Dell and how we think about the competitive advantages that we have, we come you know, if you look at, say we're a hundred billion dollar revenue company which we were year, you know, last year that as we reported, roughly 60, 65 billion of that in the client in PC space, roughly, you know, 35 to 40 billion in the ISG or infrastructure space, those markets are going to continue. The opportunity to grow share, grow at a premium to the market, drive cash flow, drive share gain is clearly there. You couple that with, you know what we think the opportunity is in these adjacent markets, whether it's telecom, the edge, what we're thinking around data services, data management you know, we, and you've cut, you put that together with the long term trends around, you know data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in the technology space. We have the largest supply chain, our services footprint you know, well positioned in my mind to take advantage of the opportunities as we move forward. >> Well, Tom really appreciate you taking the time to speak with us. Good to see you again. >> Nice seeing you. Thanks Dave. >> All right. You're watching The Cube's exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell and we're excited to get his thoughts. Keep it right there. (upbeat jingle)
SUMMARY :
and opportunities and answer the question, Dave, it's good to see you and of course the macro environment. in the infrastructure spin as and then what I've seen you guys navigate But the opportunity there to continue of downturns, but you know that the long term trends are with us Yeah, and you guys, of that in the client in PC space, Good to see you again. Nice seeing you. He's the president of Dell's ISG
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Breaking Analysis: Broadcom, Taming the VMware Beast
>> From theCUBE studios in Palo Alto in Boston, bringing you data driven insights from theCUBE and ETR. This is Breaking Analysis with Dave Vellante. >> In the words of my colleague CTO David Nicholson, Broadcom buys old cars, not to restore them to their original luster and beauty. Nope. They buy classic cars to extract the platinum that's inside the catalytic converter and monetize that. Broadcom's planned 61 billion acquisition of VMware will mark yet another new era and chapter for the virtualization pioneer, a mere seven months after finally getting spun out as an independent company by Dell. For VMware, this means a dramatically different operating model with financial performance and shareholder value creation as the dominant and perhaps the sole agenda item. For customers, it will mean a more focused portfolio, less aspirational vision pitches, and most certainly higher prices. Hello and welcome to this week's Wikibon CUBE Insights powered by ETR. In this Breaking Analysis, we'll share data, opinions and customer insights about this blockbuster deal and forecast the future of VMware, Broadcom and the broader ecosystem. Let's first look at the key deal points, it's been well covered in the press. But just for the record, $61 billion in a 50/50 cash and stock deal, resulting in a blended price of $138 per share, which is a 44% premium to the unaffected price, i.e. prior to the news breaking. Broadcom will assume 8 billion of VMware debt and promises that the acquisition will be immediately accretive and will generate 8.5 billion in EBITDA by year three. That's more than 4 billion in EBITDA relative to VMware's current performance today. In a classic Broadcom M&A approach, the company promises to dilever debt and maintain investment grade ratings. They will rebrand their software business as VMware, which will now comprise about 50% of revenues. There's a 40 day go shop and importantly, Broadcom promises to continue to return 60% of its free cash flow to shareholders in the form of dividends and buybacks. Okay, with that out of the way, we're going to get to the money slide literally in a moment that Broadcom shared on its investor call. Broadcom has more than 20 business units. It's CEO Hock Tan makes it really easy for his business unit managers to understand. Rule number one, you agreed to an operating plan with targets for revenue, growth, EBITDA, et cetera, hit your numbers consistently and we're good. You'll be very well compensated and life will be wonderful for you and your family. Miss the number, and we're going to have a frank and uncomfortable bottom line discussion. You'll four, perhaps five quarters to turn your business around, if you don't, we'll kill it or sell it if we can. Rule number two, refer to rule number one. Hello, VMware, here's the money slide. I'll interpret the bullet points on the left for clarity. Your fiscal year 2022 EBITDA was 4.7 billion. By year three, it will be 8.5 billion. And we Broadcom have four knobs to turn with you, VMware to help you get there. First knob, if it ain't recurring revenue with rubber stamp renewals, we're going to convert that revenue or kill it. Knob number two, we're going to focus R&D in the most profitable areas of the business. AKA expect the R&D budget to be cut. Number three, we're going to spend less on sales and marketing by focusing on existing customers. We're not going to lose money today and try to make it up many years down the road. And number four, we run Broadcom with 1% GNA. You will too. Any questions? Good. Now, just to give you a little sense of how Broadcom runs its business and how well run a company it is, let's do a little simple comparison with this financial snapshot. All we're doing here is taking the most recent quarterly earnings reports from Broadcom and VMware respectively. We take the quarterly revenue and multiply by four X to get the revenue run rate and then we calculate the ratios off of the most recent quarters revenue. It's worth spending some time on this to get a sense of how profitable the Broadcom business actually is and what the spreadsheet gurus at Broadcom are seeing with respect to the possibilities for VMware. So combined, we're talking about a 40 plus billion dollar company. Broadcom is growing at more than 20% per year. Whereas VMware's latest quarter showed a very disappointing 3% growth. Broadcom is mostly a hardware company, but its gross margin is in the high seventies. As a software company of course VMware has higher gross margins, but FYI, Broadcom's software business, the remains of Symantec and what they purchased as CA has 90% gross margin. But the I popper is operating margin. This is all non gap. So it excludes things like stock based compensation, but Broadcom had 61% operating margin last quarter. This is insanely off the charts compared to VMware's 25%. Oracle's non gap operating margin is 47% and Oracle is an incredibly profitable company. Now the red box is where the cuts are going to take place. Broadcom doesn't spend much on marketing. It doesn't have to. It's SG&A is 3% of revenue versus 18% for VMware and R&D spend is almost certainly going to get cut. The other eye popper is free cash flow as a percentage of revenue at 51% for Broadcom and 29% for VMware. 51%. That's incredible. And that my dear friends is why Broadcom a company with just under 30 billion in revenue has a market cap of 230 billion. Let's dig into the VMware portfolio a bit more and identify the possible areas that will be placed under the microscope by Hock Tan and his managers. The data from ETR's latest survey shows the net score or spending momentum across VMware's portfolio in this chart, net score essentially measures the net percent of customers that are spending more on a specific product or vendor. The yellow bar is the most recent survey and compares the April 22 survey data to April 21 and January of 22. Everything is down in the yellow from January, not surprising given the economic outlook and the change in spending patterns that we've reported. VMware Cloud on AWS remains the product in the ETR survey with the most momentum. It's the only offering in the portfolio with spending momentum above the 40% line, a level that we consider highly elevated. Unified Endpoint Management looks more than respectable, but that business is a rock fight with Microsoft. VMware Cloud is things like VMware Cloud foundation, VCF and VMware's cross cloud offerings. NSX came from the Nicira acquisition. Tanzu is not yet pervasive and one wonders if VMware is making any money there. Server is ESX and vSphere and is the bread and butter. That is where Broadcom is going to focus. It's going to look at VSAN and NSX, which is software probably profitable. And of course the other products and see if the investments are paying off, if they are Broadcom will keep, if they are not, you can bet your socks, they will be sold off or killed. Carbon Black is at the far right. VMware paid $2.1 billion for Carbon Black. And it's the lowest performer on this list in terms of net score or spending momentum. And that doesn't mean it's not profitable. It just doesn't have the momentum you'd like to see, so you can bet that is going to get scrutiny. Remember VMware's growth has been under pressure for the last several years. So it's been buying companies, dozens of them. It bought AirWatch, bought Heptio, Carbon Black, Nicira, SaltStack, Datrium, Versedo, Bitnami, and on and on and on. Many of these were to pick up engineering teams. Some of them were to drive new revenue. Now this is definitely going to be scrutinized by Broadcom. So that helps explain why Michael Dell would sell VMware. And where does VMware go from here? It's got great core product. It's an iconic name. It's got an awesome ecosystem, fantastic distribution channel, but its growth is slowing. It's got limited developer chops in a world that developers and cloud native is all the rage. It's got a far flung R&D agenda going at war with a lot of different places. And it's increasingly fighting this multi front war with cloud companies, companies like Cisco, IBM Red Hat, et cetera. VMware's kind of becoming a heavy lift. It's a perfect acquisition target for Broadcom and why the street loves this deal. And we titled this Breaking Analysis taming the VMware beast because VMware is a beast. It's ubiquitous. It's an epic software platform. EMC couldn't control it. Dell used it as a piggy bank, but really didn't change its operating model. Broadcom 100% will. Now one of the things that we get excited about is the future of systems architectures. We published a breaking analysis about a year ago, talking about AWS's secret weapon with Nitro and it's Annapurna custom Silicon efforts. Remember it acquired Annapurna for a measly $350 million. And we talked about how there's a new architecture and a new price performance curve emerging in the enterprise, driven by AWS and being followed by Microsoft, Google, Alibaba, a trend toward custom Silicon with the arm based Nitro and which is AWS's hypervisor and Nick strategy, enabling processor diversity with things like Graviton and Trainium and other diverse processors, really diversifying away from x86 and how this leads to much faster product cycles, faster tape out, lower costs. And our premise was that everyone in the data center is going to competes, is going to need a Nitro to be competitive long term. And customers are going to gravitate toward the most economically favorable platform. And as we describe the landscape with this chart, we've updated this for this Breaking Analysis and we'll come back to nitro in a moment. This is a two dimensional graphic with net score or spending momentum on the vertical axis and overlap formally known as market share or presence within the survey, pervasiveness that's on the horizontal axis. And we plot various companies and products and we've inserted VMware's net score breakdown. The granularity in those colored bars on the bottom right. Net score is essentially the green minus the red and a couple points on that. VMware in the latest survey has 6% new adoption. That's that lime green. It's interesting. The question Broadcom is going to ask is, how much does it cost you to acquire that 6% new. 32% of VMware customers in the survey are increasing spending, meaning they're increasing spending by 6% or more. That's the forest green. And the question Broadcom will dig into is what percent of that increased spend (chuckles) you're capturing is profitable spend? Whatever isn't profitable is going to be cut. Now that 52% gray area flat spending that is ripe for the Broadcom picking, that is the fat middle, and those customers are locked and loaded for future rent extraction via perpetual renewals and price increases. Only 8% of customers are spending less, that's the pinkish color and only 3% are defecting, that's the bright red. So very, very sticky profile. Perfect for Broadcom. Now the rest of the chart lays out some of the other competitor names and we've plotted many of the VMware products so you can see where they fit. They're all pretty respectable on the vertical axis, that's spending momentum. But what Broadcom wants is that core ESX vSphere base where we've superimposed the Broadcom logo. Broadcom doesn't care so much about spending momentum. It cares about profitability potential and then momentum. AWS and Azure, they're setting the pace in this business, in the upper right corner. Cisco very huge presence in the data center, as does Intel, they're not in the ETR survey, but we've superimposed them. Now, Intel of course, is in a dog fight within Nvidia, the Arm ecosystem, AMD, don't forget China. You see a Google cloud platform is in there. Oracle is also on the chart as well, somewhat lower on the vertical axis, but it doesn't have that spending momentum, but it has a big presence. And it owns a cloud as we've talked about many times and it's highly differentiated. It's got a strategy that allows it to differentiate from the pack. It's very financially driven. It knows how to extract lifetime value. Safra Catz operates in many ways, similar to what we're seeing from Hock Tan and company, different from a portfolio standpoint. Oracle's got the full stack, et cetera. So it's a different strategy. But very, very financially savvy. You could see IBM and IBM Red Hat in the mix and then Dell and HP. I want to come back to that momentarily to talk about where value is flowing. And then we plotted Nutanix, which with Acropolis could suck up some V tax avoidance business. Now notice Symantec and CA, relatively speaking in the ETR survey, they have horrible spending momentum. As we said, Broadcom doesn't care. Hock Tan is not going for growth at the expense of profitability. So we fully expect VMware to come down on the vertical axis over time and go up on the profit scale. Of course, ETR doesn't measure the profitability here. Now back to Nitro, VMware has this thing called Project Monterey. It's essentially their version of Nitro and will serve as their future architecture diversifying off x86 and accommodating alternative processors. And a much more efficient performance, price in energy consumption curve. Now, one of the things that we've advocated for, we said this about Dell and others, including VMware to take a page out of AWS and start developing custom Silicon to better integrate hardware and software and accelerate multi-cloud or what we call supercloud. That layer above the cloud, not just running on individual clouds. So this is all about efficiency and simplicity to own this space. And we've challenged organizations to do that because otherwise we feel like the cloud guys are just going to have consistently better costs, not necessarily price, but better cost structures, but it begs the question. What happens to Project Monterey? Hock Tan and Broadcom, they don't invest in something that is unproven and doesn't throw off free cash flow. If it's not going to pay off for years to come, they're probably not going to invest in it. And yet Project Monterey could help secure VMware's future in not only the data center, but at the edge and compete more effectively with cloud economics. So we think either Project Monterey is toast or the VMware team will knock on the door of one of Broadcom's 20 plus business units and say, guys, what if we work together with you to develop a version of Monterey that we can use and sell to everyone, it'd be the arms dealer to everyone and be competitive with the cloud and other players out there and create the de facto standard for data center performance and supercloud. I mean, it's not outrageously expensive to develop custom Silicon. Tesla is doing it for example. And Broadcom obviously is capable of doing it. It's got good relationships with semiconductor fabs. But I think this is going to be a tough sell to Broadcom, unless VMware can hide this in plain site and make it profitable fast, like AWS most likely has with Nitro and Graviton. Then Project Monterey and our pipe dream of alternatives to Nitro in the data center could happen but if it can't, it's going to be toast. Or maybe Intel or Nvidia will take it over or maybe the Monterey team will spin out a VMware and do a Pensando like deal and demonstrate the viability of this concept and then Broadcom will buy it back in 10 years. Here's a double click on that previous data that we put in tabular form. It's how the data on that previous slide was plotted. I just want to give you the background data here. So net score spending momentum is the sorted on the left. So it's sorted by net score in the left hand chart, that was the y-axis in the previous data set and then shared and or presence in the data set is the right hand chart. In other words, it's sorted on the right hand chart, right hand table. That right most column is shared and you can see it's sorted top to bottom, and that was the x-axis on the previous chart. The point is not many on the left hand side are above the 40% line. VMware Cloud on AWS is, it's expensive, so it's probably profitable and it's probably a keeper. We'll see about the rest of VMware's portfolio. Like what happens to Tanzu for example. On the right, we drew a red line, just arbitrarily at those companies and products with more than a hundred mentions in the survey, everything but Tanzu from VMware makes that cut. Again, this is no indication of profitability here, and that's what's going to matter to Broadcom. Now let's take a moment to address the question of Broadcom as a software company. What the heck do they know about software, right. Well, they're not dumb over there and they know how to run a business, but there is a strategic rationale to this move beyond just doing portfolios and extracting rents and cutting R&D, et cetera, et cetera. Why, for example, isn't Broadcom going after coming back to Dell or HPE, it could pick up for a lot less than VMware, and they got way more revenue than VMware. Well, it's obvious, software's more profitable of course, and Broadcom wants to move up the stack, but there's a trend going on, which Broadcom is very much in touch with. First, it sells to Dell and HPE and Cisco and all the OEM. so it's not going to disrupt that. But this chart shows that the value is flowing away from traditional servers and storage and networking to two places, merchant Silicon, which itself is morphing. Broadcom... We focus on the left hand side of this chart. Broadcom correctly believes that the world is shifting from a CPU centric center of gravity to a connectivity centric world. We've talked about this on theCUBE a lot. You should listen to Broadcom COO Charlie Kawwas speak about this. It's all that supporting infrastructure around the CPU where value is flowing, including of course, alternative GPUs and XPUs, and NPUs et cetera, that are sucking the value out of the traditional x86 architecture, offloading some of the security and networking and storage functions that traditionally have been done in x86 which are part of the waste right now in the data center. This is that shifting dynamic of Moore's law. Moore's law, not keeping pace. It's slowing down. It's slower relative to some of the combinatorial factors. When you add up in all the CPU and GPU and NPU and accelerators, et cetera. So we've talked about this a lot in Breaking Analysis episodes. So the value is shifting left within that middle circle. And it's shifting left within that left circle toward components, other than CPU, many of which Broadcom supplies. And then you go back to the middle, value is shifting from that middle section, that traditional data center up into hyperscale clouds, and then to the right toward infrastructure software to manage all that equipment in the data center and across clouds. And look Broadcom is an arms dealer. They simply sell to everyone, locking up key vectors of the value chain, cutting costs and raising prices. It's a pretty straightforward strategy, but not for the fate of heart. And Broadcom has become pretty good at it. Let's close with the customer feedback. I spoke with ETRs Eric Bradley this morning. He and I both reached out to VMware customers that we know and got their input. And here's a little snapshot of what they said. I'll just read this. Broadcom will be looking to invest in the core and divest of any underperforming assets, right on. It's just what we were saying. This doesn't bode well for future innovation, this is a CTO at a large travel company. Next comment, we're a Carbon Black customer. VMware didn't seem to interfere with Carbon Black, but now that we're concerned about short term disruption to their tech roadmap and long term, are they going to split and be sold off like Symantec was, this is a CISO at a large hospitality organization. Third comment, I got directly from a VMware practitioner, an IT director at a manufacturing firm. This individual said, moving off VMware would be very difficult for us. We have over 500 applications running on VMware, and it's really easy to manage. We're not going to move those into the cloud and we're worried Broadcom will raise prices and just extract rents. Last comment, we'll share as, Broadcom sees the cloud data center and IoT is their next revenue source. The VMware acquisition provides them immediate virtualization capabilities to support a lightweight IoT offering. Big concern for customers is what technology they will invest in and innovate, and which will be stripped off and sold. Interesting. I asked David Floyer to give me a back of napkin estimate for the following question. I said, David, if you're running mission critical applications on VMware, how much would it increase your operating cost moving those applications into the cloud? Or how much would it save? And he said, Dave, VMware's really easy to run. It can run any application pretty much anywhere, and you don't need an army of people to manage it. All your processes are tied to VMware, you're locked and loaded. Move that into the cloud and your operating cost would double by his estimates. Well, there you have it. Broadcom will pinpoint the optimal profit maximization strategy and raise prices to the point where customers say, you know what, we're still better off staying with VMware. And sadly, for many practitioners there aren't a lot of choices. You could move to the cloud and increase your cost for a lot of your applications. You could do it yourself with say Zen or OpenStack. Good luck with that. You could tap Nutanix. That will definitely work for some applications, but are you going to move your entire estate, your application portfolio to Nutanix? It's not likely. So you're going to pay more for VMware and that's the price you're going to pay for two decades of better IT. So our advice is get out ahead of this, do an application portfolio assessment. If you can move apps to the cloud for less, and you haven't yet, do it, start immediately. Definitely give Nutanix a call, but going to have to be selective as to what you actually can move, forget porting to OpenStack, or do it yourself Hypervisor, don't even go there. And start building new cloud native apps where it makes sense and let the VMware stuff go into manage decline. Let certain apps just die through attrition, shift your development resources to innovation in the cloud and build a brick wall around the stable apps with VMware. As Paul Maritz, the former CEO of VMware said, "We are building the software mainframe". Now marketing guys got a hold of that and said, Paul, stop saying that, but it's true. And with Broadcom's help that day we'll soon be here. That's it for today. Thanks to Stephanie Chan who helps research our topics for Breaking Analysis. Alex Myerson does the production and he also manages the Breaking Analysis podcast. Kristen Martin and Cheryl Knight help get the word out on social and thanks to Rob Hof, who was our editor in chief at siliconangle.com. Remember, these episodes are all available as podcast, wherever you listen, just search Breaking Analysis podcast. Check out ETRs website at etr.ai for all the survey action. We publish a full report every week on wikibon.com and siliconangle.com. You can email me directly at david.vellante@siliconangle.com. You can DM me at DVellante or comment on our LinkedIn posts. This is Dave Vellante for theCUBE Insights powered by ETR. Have a great week, stay safe, be well. And we'll see you next time. (upbeat music)
SUMMARY :
This is Breaking Analysis and promises that the acquisition
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Dr Eng Lim Goh, Vice President, CTO, High Performance Computing & AI
(upbeat music) >> Welcome back to HPE Discover 2021, theCube's virtual coverage, continuous coverage of HPE's annual customer event. My name is Dave Vellante and we're going to dive into the intersection of high-performance computing, data and AI with Dr. Eng Lim Goh who's a Senior Vice President and CTO for AI at Hewlett Packard Enterprise. Dr. Goh, great to see you again. Welcome back to theCube. >> Hey, hello, Dave. Great to talk to you again. >> You might remember last year we talked a lot about swarm intelligence and how AI is evolving. Of course you hosted the Day 2 keynotes here at Discover. And you talked about thriving in the age of insights and how to craft a data-centric strategy and you addressed some of the biggest problems I think organizations face with data. And that's, you got to look, data is plentiful, but insights, they're harder to come by and you really dug into some great examples in retail, banking, and medicine and healthcare and media. But stepping back a little bit we'll zoom out on Discover '21, you know, what do you make of the events so far and some of your big takeaways? >> Hmm, well, you started with the insightful question. Data is everywhere then but we lack the insight. That's also part of the reason why that's a main reason why, Antonio on Day 1 focused and talked about that, the fact that we are in the now in the age of insight and how to thrive in this new age. What I then did on the Day 2 keynote following Antonio is to talk about the challenges that we need to overcome in order to thrive in this new age. >> So maybe we could talk a little bit about some of the things that you took away in terms of, I'm specifically interested in some of the barriers to achieving insights when you know customers are drowning in data. What do you hear from customers? What were your takeaway from some of the ones you talked about today? >> Very pertinent question, Dave. You know, the two challenges I spoke about how to, that we need to overcome in order to thrive in this new age, the first one is the current challenge. And that current challenge is, you know state of this, you know, barriers to insight, when we are awash with data. So that's a statement. How to overcome those barriers. One of the barriers to insight when we are awash in data, in the Day 2 keynote, I spoke about three main things, three main areas that receive from customers. The first one, the first barrier is with many of our customers, data is siloed. You know, like in a big corporation, you've got data siloed by sales, finance, engineering, manufacturing, and so on supply chain and so on. And there's a major effort ongoing in many corporations to build a Federation layer above all those silos so that when you build applications above they can be more intelligent. They can have access to all the different silos of data to get better intelligence and more intelligent applications built. So that was the first barrier we spoke about, you know, barriers to insight when we are awash with data. The second barrier is that we see amongst our customers is that data is raw and disperse when they are stored. And it's tough to get to value out of them. In that case I use the example of the May 6, 2010 event where the stock market dropped a trillion dollars in tens of minutes. We all know those who are financially attuned with, know about this incident. But that this is not the only incident. There are many of them out there. And for that particular May 6, event, you know it took a long time to get insight, months, yeah, before we, for months we had no insight as to what happened, why it happened. And there were many other incidences like this and the regulators were looking for that one rule that could mitigate many of these incidences. One of our customers decided to take the hard road to go with the tough data. Because data is raw and dispersed. So they went into all the different feeds of financial transaction information, took the tough, you know, took a tough road and analyze that data took a long time to assemble. And he discovered that there was quote stuffing. That people were sending a lot of trades in and then canceling them almost immediately. You have to manipulate the market. And why didn't we see it immediately? Well, the reason is the process reports that everybody sees had the rule in there that says all trades less than 100 shares don't need to report in there. And so what people did was sending a lot of less than 100 shares trades to fly under the radar to do this manipulation. So here is, here the second barrier. Data could be raw and disperse. Sometimes it's just have to take the hard road and to get insight. And this is one great example. And then the last barrier has to do with sometimes when you start a project to get insight, to get answers and insight, you realize that all the data's around you, but you don't seem to find the right ones to get what you need. You don't seem to get the right ones, yeah. Here we have three quick examples of customers. One was a great example where they were trying to build a language translator a machine language translator between two languages. But in order to do that they need to get hundreds of millions of word pairs of one language compare with the corresponding other hundreds of millions of them. They say, "Where I'm going to get all these word pairs?" Someone creative thought of a willing source and huge source, it was a United Nations. You see, so sometimes you think you don't have the right data with you, but there might be another source and a willing one that could give you that data. The second one has to do with, there was the, sometimes you may just have to generate that data. Interesting one. We had an autonomous car customer that collects all these data from their cars. Massive amounts of data, lots of sensors, collect lots of data. And, you know, but sometimes they don't have the data they need even after collection. For example, they may have collected the data with a car in fine weather and collected the car driving on this highway in rain and also in snow. But never had the opportunity to collect the car in hail because that's a rare occurrence. So instead of waiting for a time where the car can drive in hail, they build a simulation by having the car collected in snow and simulated hail. So these are some of the examples where we have customers working to overcome barriers. You have barriers that is associated with the fact, that data silo, if federated barriers associated with data that's tough to get at. They just took the hard road. And sometimes thirdly, you just have to be creative to get the right data you need. >> Wow, I tell you, I have about 100 questions based on what you just said. And as a great example, the flash crash in fact Michael Lewis wrote about this in his book, the "Flash Boys" and essentially. It was high frequency traders trying to front run the market and sending in small block trades trying to get sort of front ended. So that's, and they chalked it up to a glitch. Like you said, for months, nobody really knew what it was. So technology got us into this problem. Can I guess my question is can technology help us get get out of the problem? And that maybe is where AI fits in. >> Yes. Yes. In fact, a lot of analytics work went in to go back to the raw data that is highly dispersed from different sources, assemble them to see if you can find a material trend. You can see lots of trends. Like, no, we, if humans at things we tend to see patterns in clouds. So sometimes you need to apply statistical analysis, math to be sure that what the model is seeing is real. And that required work. That's one area. The second area is, you know, when this, there are times when you just need to go through that tough approach to find the answer. Now, the issue comes to mind now is that humans put in the rules to decide what goes into a report that everybody sees. And in this case before the change in the rules. By the way, after the discovery, the authorities changed the rules and all shares all trades of different, any sizes it has to be reported. Not, yeah. But the rule was applied to to say earlier that shares under 100, trades under 100 shares need not be reported. So sometimes you just have to understand that reports were decided by humans and for understandable reasons. I mean, they probably didn't, wanted for various reasons not to put everything in there so that people could still read it in a reasonable amount of time. But we need to understand that rules were being put in by humans for the reports we read. And as such there are times we just need to go back to the raw data. >> I want to ask you-- Or be it that it's going to be tough there. >> Yeah, so I want to ask you a question about AI as obviously it's in your title and it's something you know a lot about and I'm going to make a statement. You tell me if it's on point or off point. Seems that most of the AI going on in the enterprise is modeling data science applied to troves of data. But there's also a lot of AI going on in consumer, whether it's fingerprint technology or facial recognition or natural language processing. Will, to two-part question, will the consumer market, let's say as it has so often in the enterprise sort of inform us is sort of first part. And then will there be a shift from sort of modeling, if you will, to more, you mentioned autonomous vehicles more AI inferencing in real-time, especially with the Edge. I think you can help us understand that better. >> Yeah, this is a great question. There are three stages to just simplify, I mean, you know, it's probably more sophisticated than that, but let's just simplify there're three stages to building an AI system that ultimately can predict, make a prediction. Or to assist you in decision-making, have an outcome. So you start with the data, massive amounts of data that you have to decide what to feed the machine with. So you feed the machine with this massive chunk of data. And the machine starts to evolve a model based on all the data is seeing it starts to evolve. To a point that using a test set of data that you have separately kept a site that you know the answer for. Then you test the model, you know after you're trained it with all that data to see whether his prediction accuracy is high enough. And once you are satisfied with it, you then deploy the model to make the decision and that's the inference. So a lot of times depending on what we are focusing on. We in data science are we working hard on assembling the right data to feed the machine with? That's the data preparation organization work. And then after which you build your models you have to pick the right models for the decisions and prediction you wanted to make. You pick the right models and then you start feeding the data with it. Sometimes you pick one model and a prediction isn't that a robust, it is good, but then it is not consistent. Now what you do is you try another model. So sometimes you just keep trying different models until you get the right kind, yeah, that gives you a good robust decision-making and prediction. Now, after which, if it's tested well, Q8 you will then take that model and deploy it at the Edge, yeah. And then at the Edge is essentially just looking at new data applying it to the model that you have trained and then that model will give you a prediction or a decision. So it is these three stages, yeah. But more and more, your question reminds me that more and more people are thinking as the Edge become more and more powerful, can you also do learning at the Edge? That's the reason why we spoke about swarm learning the last time, learning at the Edge as a swarm. Because maybe individually they may not have enough power to do so, but as a swarm, they may. >> Is that learning from the Edge or learning at the Edge. In other words, is it-- >> Yes. >> Yeah, you don't understand my question, yeah. >> That's a great question. That's a great question. So answer is learning at the Edge, and also from the Edge, but the main goal, the goal is to learn at the Edge so that you don't have to move the data that Edge sees first back to the Cloud or the call to do the learning. Because that would be the reason, one of the main reasons why you want to learn at the Edge. So that you don't need to have to send all that data back and assemble it back from all the different Edge devices assemble it back to the Cloud side to do the learning. With swarm learning, you can learn it and keep the data at the Edge and learn at that point, yeah. >> And then maybe only selectively send the autonomous vehicle example you gave is great 'cause maybe they're, you know, there may be only persisting. They're not persisting data that is an inclement weather, or when a deer runs across the front and then maybe they do that and then they send that smaller data set back and maybe that's where it's modeling done but the rest can be done at the Edge. It's a new world that's coming to, let me ask you a question. Is there a limit to what data should be collected and how it should be collected? >> That's a great question again, yeah, well, today full of these insightful questions that actually touches on the second challenge. How do we, to in order to thrive in this new age of insight. The second challenge is our future challenge. What do we do for our future? And in there is the statement we make is we have to focus on collecting data strategically for the future of our enterprise. And within that, I talk about what to collect, and when to organize it when you collect, and then where will your data be going forward that you are collecting from? So what, when, and where. For the what data, for what data to collect that was the question you asked. It's a question that different industries have to ask themselves because it will vary. Let me give you the, you use the autonomous car example. Let me use that and you have this customer collecting massive amounts of data. You know, we talking about 10 petabytes a day from a fleet of their cars and these are not production autonomous cars. These are training autonomous cars, collecting data so they can train and eventually deploy a commercial cars. Also these data collection cars, they collect 10 as a fleet of them collect 10 petabytes a day. And then when it came to us, building a storage system to store all of that data they realize they don't want to afford to store all of it. Now here comes the dilemma. What should I, after I spent so much effort building all this cars and sensors and collecting data, I've now decide what to delete. That's a dilemma. Now in working with them on this process of trimming down what they collected. I'm constantly reminded of the 60s and 70s. To remind myself 60s and 70s, we call a large part of our DNA, junk DNA. Today we realized that a large part of that, what we call junk has function has valuable function. They are not genes but they regulate the function of genes. So what's junk in yesterday could be valuable today, or what's junk today could be valuable tomorrow. So there's this tension going on between you deciding not wanting to afford to store everything that you can get your hands on. But on the other hand, you know you worry, you ignore the wrong ones. You can see this tension in our customers. And then it depends on industry here. In healthcare they say, I have no choice. I want it all, why? One very insightful point brought up by one healthcare provider that really touched me was you know, we are not, we don't only care. Of course we care a lot. We care a lot about the people we are caring for. But we also care for the people we are not caring for. How do we find them? And therefore, they did not just need to collect data that they have with, from their patients they also need to reach out to outside data so that they can figure out who they are not caring for. So they want it all. So I asked them, "So what do you do with funding if you want it all?" They say they have no choice but they'll figure out a way to fund it and perhaps monetization of what they have now is the way to come around and fund that. Of course, they also come back to us, rightfully that you know, we have to then work out a way to to help them build a system. So that healthcare. And if you go to other industries like banking, they say they can afford to keep them all. But they are regulated same like healthcare. They are regulated as to privacy and such like. So many examples, different industries having different needs but different approaches to how, what they collect. But there is this constant tension between you perhaps deciding not wanting to fund all of that, all that you can store. But on the other hand you know, if you kind of don't want to afford it and decide not to store some, maybe those some become highly valuable in the future. You worry. >> Well, we can make some assumptions about the future, can't we? I mean we know there's going to be a lot more data than we've ever seen before, we know that. We know, well not withstanding supply constraints and things like NAND. We know the price of storage is going to continue to decline. We also know and not a lot of people are really talking about this but the processing power, everybody says, Moore's Law is dead. Okay, it's waning but the processing power when you combine the CPUs and NPUs, and GPUs and accelerators and so forth, actually is increasing. And so when you think about these use cases at the Edge you're going to have much more processing power. You're going to have cheaper storage and it's going to be less expensive processing. And so as an AI practitioner, what can you do with that? >> Yeah, it's a highly, again another insightful question that we touched on, on our keynote and that goes up to the why, I'll do the where. Where will your data be? We have one estimate that says that by next year, there will be 55 billion connected devices out there. 55 billion. What's the population of the world? Well, off the order of 10 billion, but this thing is 55 billion. And many of them, most of them can collect data. So what do you do? So the amount of data that's going to come in is going to way exceed our drop in storage costs our increasing compute power. So what's the answer? The answer must be knowing that we don't and even a drop in price and increase in bandwidth, it will overwhelm the 5G, it'll will overwhelm 5G, given the amount of 55 billion of them collecting. So the answer must be that there needs to be a balance between you needing to bring all that data from the 55 billion devices of the data back out to a central, as a bunch of central cost because you may not be able to afford to do that. Firstly bandwidth, even with 5G and as the, when you still be too expensive given the number of devices out there. You know given storage costs dropping it'll still be too expensive to try and install them all. So the answer must be to start at least to mitigate the problem to some leave most a lot of the data out there. And only send back the pertinent ones, as you said before. But then if you did that then, how are we going to do machine learning at the core and the Cloud side, if you don't have all the data you want rich data to train with. Sometimes you want to a mix of the positive type data, and the negative type data. So you can train the machine in a more balanced way. So the answer must be you eventually, as we move forward with these huge number of devices are at the Edge to do machine learning at the Edge. Today we don't even have power. The Edge typically is characterized by a lower energy capability and therefore, lower compute power. But soon, you know, even with low energy, they can do more with compute power, improving in energy efficiency. So learning at the Edge today we do inference at the Edge. So we data, model, deploy and you do inference at age. That's what we do today. But more and more, I believe given a massive amount of data at the Edge you have to have to start doing machine learning at the Edge. And if when you don't have enough power then you aggregate multiple devices' compute power into a swarm and learn as a swarm. >> Oh, interesting, so now of course, if I were sitting in a flyer flying the wall on HPE Board meeting I said, "Okay, HPE is a leading provider of compute." How do you take advantage that? I mean, we're going, I know it's future but you must be thinking about that and participating in those markets. I know today you are, you have, you know, Edge line and other products, but there's, it seems to me that it's not the general purpose that we've known in the past. It's a new type of specialized computing. How are you thinking about participating in that opportunity for your customers? >> The wall will have to have a balance. Where today the default, well, the more common mode is to collect the data from the Edge and train at some centralized location or number of centralized location. Going forward, given the proliferation of the Edge devices, we'll need a balance, we need both. We need capability at the Cloud side. And it has to be hybrid. And then we need capability on the Edge side. Yeah that we need to build systems that on one hand is Edge-adapted. Meaning they environmentally-adapted because the Edge differently are on it. A lot of times on the outside, they need to be packaging-adapted and also power-adapted. Because typically many of these devices are battery-powered. So you have to build systems that adapts to it. But at the same time, they must not be custom. That's my belief. They must be using standard processes and standard operating system so that they can run a rich set of applications. So yes, that's also the insightful for that. Antonio announced in 2018 for the next four years from 2018, $4 billion invested to strengthen our Edge portfolio our Edge product lines, Edge solutions. >> Dr. Goh, I could go on for hours with you. You're just such a great guest. Let's close. What are you most excited about in the future of certainly HPE, but the industry in general? >> Yeah, I think the excitement is the customers. The diversity of customers and the diversity in the way they have approached their different problems with data strategy. So the excitement is around data strategy. Just like, you know, the statement made for us was so, was profound. And Antonio said we are in the age of insight powered by data. That's the first line. The line that comes after that is as such we are becoming more and more data-centric with data the currency. Now the next step is even more profound. That is, you know, we are going as far as saying that data should not be treated as cost anymore, no. But instead, as an investment in a new asset class called data with value on our balance sheet. This is a step change in thinking that is going to change the way we look at data, the way we value it. So that's a statement. So this is the exciting thing, because for me a CTO of AI, a machine is only as intelligent as the data you feed it with. Data is a source of the machine learning to be intelligent. So that's why when the people start to value data and say that it is an investment when we collect it it is very positive for AI because an AI system gets intelligent, get more intelligence because it has huge amounts of data and a diversity of data. So it'd be great if the community values data. >> Well, are you certainly see it in the valuations of many companies these days? And I think increasingly you see it on the income statement, you know data products and people monetizing data services, and yeah, maybe eventually you'll see it in the balance sheet, I know. Doug Laney when he was at Gartner Group wrote a book about this and a lot of people are thinking about it. That's a big change, isn't it? Dr. Goh. >> Yeah, yeah, yeah. Your question is the process and methods in valuation. But I believe we'll get there. We need to get started and then we'll get there, I believe, yeah. >> Dr. Goh it's always my pleasure. >> And then the AI will benefit greatly from it. >> Oh yeah, no doubt. People will better understand how to align some of these technology investments. Dr. Goh, great to see you again. Thanks so much for coming back in theCube. It's been a real pleasure. >> Yes, a system is only as smart as the data you feed it with. (both chuckling) >> Well, excellent, we'll leave it there. Thank you for spending some time with us so keep it right there for more great interviews from HPE Discover '21. This is Dave Vellante for theCube, the leader in enterprise tech coverage. We'll be right back (upbeat music)
SUMMARY :
Dr. Goh, great to see you again. Great to talk to you again. and you addressed some and how to thrive in this new age. of the ones you talked about today? One of the barriers to insight And as a great example, the flash crash is that humans put in the rules to decide that it's going to be tough there. and it's something you know a lot about And the machine starts to evolve a model Is that learning from the Yeah, you don't So that you don't need to have but the rest can be done at the Edge. But on the other hand you know, And so when you think about and the Cloud side, if you I know today you are, you So you have to build about in the future as the data you feed it with. And I think increasingly you Your question is the process And then the AI will Dr. Goh, great to see you again. as the data you feed it with. Thank you for spending some time with us
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David Hatfield, Lacework | CUBE Conversation May 2021
(upbeat music) >> Hello, welcome to this CUBE conversation. I'm John Furrier your host of theCUBE here in our Palo Alto studio. We got a great conversation with the CEO of Lacework, David Hatfield. Who's in on theCUBE remote. David great to see you guys, a security platform at Lacework, you're at the helm as CEO. Welcome to theCUBE conversation. >> Thank you, John. Great to see you congrats to you and the team and all the success. I think what you guys are doing is really important so happy to be part of it. >> Great to have you in the community and you guys are doing great work. I know about Lacework I've done some due diligence on you guys. I love your business model, but for the folks who don't know what you guys do, take a minute to explain who is Lacework? What do you guys do? What's your positioning? And what's your focus? >> Yeah, well, we're a modern data security platform for the cloud. And so I think data science meets cloud security ultimately. The company has been around since 2015. We received one of the largest financing rounds that we're aware of I think in history in security business, $525 million in January. Led by Sutter Hill Ventures which many people may know about they founded PureStorage with the notion that we're going to go fundamentally change and revamp the ownership model for a high speed data storage using flash versus using spinning disc drives. I spent eight years with that company. Love with what we built there. Then Mike Speiser considered an investment in a company called Snowflake computing. I think you're aware of what Snowflake does which is bringing data warehousing into the cloud. And the third big investment that Sutter Hill made is really to help disrupt security, and that's in Lacework. So north of a billion dollar valuation a 300% year over year growth and have a ton of momentum. So at the core of what we do, it's really trying to merge, when we look at we look at security as a data problem, security and compliance the data problem. And when you apply that to the cloud, it's a massive data problem. you literally have trillions of data points across shared infrastructure that we need to be able to ingest and capture and then you need to be able to process efficiently and provide context back to the end-user. And so we approached it very differently than how legacy approaches have been in place, you know largely rules-based engines that are written to be able to try and stop the bad guys. And they miss a lot of things. And so our data-driven approach that we patented is called a polygraph. It's a, it's a security architecture and there are three primary benefits. It does a lot of things, but the three things that we think are most profound first is it eliminates the need for, you know dozens of point solutions. I was shocked when I, you know kind of learned about security. I was at Symantec back in the day. And just to see how fragmented this market is, it's one of the biggest markets in tech. $124 billion in annual spend growing at, to $300 billion in the next three years. And it's massively fragmented. And the average number of point solutions that customers have to deal with is dozens. Like literally 75 is the average number. And so we wanted to take a platform approach to solve this problem where the larger the attack surface that you put in the more data that you put into our machine learning algorithms the smarter it gets and the higher, the efficacy. So eliminating point solutions is his value proposition one. Point two is that we have to be 10 X better than everybody else in the business. Otherwise the merchant companies don't get a breakout and become long and during companies. And so there's a number of different dimensions. The first dimension that I think is probably the most important is efficacy, you know in anomaly detection or in, you know threat detection where you're trying to identify what risks we have in the business. It's, it's generally a very noisy activity. And so rules-based approaches on average will produce a hundred alerts to our one or two. Those, the signal to noise ratio, is, is, you know is a massive a 100x, but call it 10x a reduction. And so we're actually delivering the needle versus the haystack for security administrators and dev developers to actually solve the problem. So it's 10x, higher efficacy it's 10x faster to be able to resolve the problems. And obviously the ROI is, is a no-brainer because you're eliminating all these points which is in having to manage it. And the third, and probably the thing that I'm most excited about what we're doing and what our customers are already realizing is that we're transforming security and compliance teams from kind of compliance into business enablers. when you automate all these processes and you build it into, you know the CICD platforms for the developers you actually enable the developers to write code to differentiate their business, you know to create new customer experiences to get competitive advantage and drive revenue for their businesses. And, and you know that's not what security has done up to this point. We oftentimes, they're the ones we're the ones having to say, no, you know we're slow down or it's too risky, etc. But when you automate that and you increase the efficacy you can enable the developers to do their thing. And it allows the CSOs and allows the security professionals to up level their responsibility into selling and driving revenue. And that is increasingly going to become more and more important for supply chains and partners of these cloud native businesses of how secure am I working with you, etc. And so we think that that transformation of the role of security is going to be as, as meaningful as the technology that we're providing the business. So we're super excited about it. >> I could tell you have so much going on this investment team Sutter Hill, you mentioned big time players huge success track record. Just saw them written up in the wall street journal as one of the best venture capital firms and returns. It's just that the bets are all coming home, but their bet strategy is simple. Disrupting the market that's growing and changing PureStorage, you mentioned company you've worked for, you know people were saying, oh, they'll never get escape velocity. They disrupted an existing, boring storage market changed the game there, security, right for change. A lot of tools, a lot of people have buying tools off the shelf, you know and everyone fighting for the platform. That seems to be the conversation. So I have to ask you, you guys want to be the player that that platform you are, that platform what's different in this platform where everyone's trying to be a security platform, what's makes you different. >> Yeah. So I mean, I think the platform wars are, are clearly, upon us, you know I think what's different about our approach is that we were built on the cloud, for the cloud so we're a cloud native business that, you know runs our business on AWS and everything that we do. We don't have hardware, we don't own data centers. we don't have any of the legacy elements that are there. we use software run on the cloud to enable this. So that's point number one point number two is we did the hard work of mapping the data elements that are out there and adjusting them in and then have this polygraph, you know behavioral anomaly detection, that is it can be applied to today. It's being applied to vulnerability and discovery management and containers and Kubernetes. But over time we believe it extends very naturally to a larger part of the attack server. So we don't have to rewrite the data engine to develop solutions across broader attack services. We already have that, you know so I think our time to develop and innovate will be profound. And I think the third thing that we're seeing companies do and largely the legacy bigger companies is that they're just acquiring their way there. And, it's very, very difficult to acquire 8 to 10 to 20, 30 companies, 30 different CTOs 30 different code bases and try and integrate them to provide a delightful customer experience. And, the parallels, you know in the storage business are, are are pretty similar actually, Dell bought EMC, EMC bought a hundred companies. And, we went after a platform approach to be able to go attack them with a unified file system in a in a unified customer experience that was native for the media that we're working with. We're doing the same playbook here, you know which is you have to have the hard work of the foundation elements in place to be cloud native to deliver great outcomes, great efficacy and and a really great customer experience. So when we get head to head with any of these points coming out and trying to solve something for containers or Kubernetes, or just vulnerability discovery and management, etc, or we're competing with the legacy companies that have, a hodgepodge of acquisitions that they're trying to pull together we went North of 95% of the time. our POC win rates are phenomenal better than anything I've ever seen. We had a pretty good one to appear too. And the, the product and the experience and the efficacy kind of stand on their own once we're in those fights. So part of why we enjoy working with AWS and are really focused on building the partnership together is that it creates awareness of what could be and what possibilities all we want is a shot. And, our approach is such that you can be up and running in minutes, you know and every single one of our customers does a POC. So we'll stand behind our technology as our real differentiator compared to anybody else that's out there. >> Great. You guys had great traction going on with the company certainly saw the investment news that you mentioned earlier at the top. Why did you come on as CEO? And when did you come on and join the team? And what was the reason? What, what, what attracted you to join as the CEO of Lacework? >> Well, I've been involved in the company for since the beginning actually I invested in the early rounds participated on the board and I've always bought into this. The thesis that security is fundamentally a data problem. And if we can get the data problem and the data processing right, you know you can fundamentally change the industry but you need to have a major inflection. And that inflection is people moving to the cloud. And we all have seen it during the pandemic. things are accelerating. AWS just did their earnings yesterday. I think they increased their top-line guidance from 46 billion to 56 billion this year. I mean, it's a machine that is continuing to move forward. They have 30% market share. Azure's investing at 20% GCP still investing people are moving their businesses online aggressively. And as they shift to the cloud the rules-based approach just doesn't work. It doesn't scale. And so a new approach needs to be done. And so by being cloud native and best of breed and solving the thorny problem of this data processing problem first, you know it gives us an opportunity to use that to then extend and build a business, you know at an enduring level over the next 10 to 20 years. And that's Sutter's model, that's their playbook. They don't invest in 400 companies and kind of spray and pray, which is what most venture funds do. And I love them. They're great. And we appreciate the investment in tech, but Sutter's focus is find a really big market find a catalyst for change. In our case, it's moving to the cloud and then build a modern approach. that is 10x better in every dimension. And that attracted to me. I mean, it's, it's a, it's one of the biggest markets in tech and it's one of the most important things that we can do is a digital business is to ensure that we're secure and we're safe and the threats are becoming much more skilled much more deliberate, much better funded. And so the importance for us to ensure that company's security is really tight is, is increasingly critical. So the combination of those factors, and then as I dove back into it and talked to a bunch of customers and talk to partners and seeing the outcomes and enthusiasm that they had and the, the team is phenomenal. And so talking to them, and I just kind of got energized by the opportunity to go build a really important company that really delivers great outcomes. So I'm having a ball great to be back into it. >> Yeah. It's great to have leadership that has experienced that you have and go to the next level because this is classic next level. When you talk about Amazon's earnings and cloud scale and hybrid and edge right around the corner at scale as well. So you start to see that transformation really hit the tipping point, which is changing the landscape on the developer side, which I think is super valuable. I think you hit that. You mentioned core problem. You guys look at that through the lens of data problem. How does this trend of everything going hybrid and soon to be, you know edge core to edge impact your businesses of tailwind? How do you see you capturing that next level of scale from a business perspective for lease work? >> Well, I think that the trend, you know from core to edge, you know, hybrid and, you know ultimately cloud a hundred percent, there we've started with the cloud native businesses. Like, we've been focusing on those companies that are already there, you know and so now we're we just had finished a phenomenal record-breaking Q1 and multiple seven figure deals, you know with very complex global environments where they do have a hybrid environment and they are leveraging the edge. And we're perfect for that. I mean, as you think about what we deliver in its most simplistic context, you know we're effectively delivering a security solution from the container to control plane, right. You know we want to be able to have a granular understanding of operated trillions of data points coming in and those can be collected in the core. They can be collected on-prem. They can be collected in the cloud. Ultimately they need to be collected and then contextualized so, you know and this is where our behavioral polygraph technology transitions data into information that's useful via the polygraph. And so we think that, the complexity that's added with environments that are hybrid environments that are leveraging the edge environments that are leveraging the cloud native all need a control plane to run across that to deliver efficacy, you know, for our customers. And, we work with, you know AWS has their own security tools. Azure has some security tools UCPs security tools, but ultimately, our, our challenge and opportunity is to be best of breed to deliver incremental value on top of that and that horizontal value across it. so customers have choice but they know that their security posture is, is, is secure. And so we, we see it as a tailwind for our businesses as we go forward. >> I always said the companies that have the horizontal scalability with cloud and then have that vertical AI kind of vibe where you can get in the context of the data is there to win it all. And I think that you guys have a great solution potentially there. I want to get more information if you don't mind double clicking on that with me, this is kind of a different take on cloud security because you've got the scalability, which gives you the observation space. And then you got to get the context to get the right patterns or whatever magic you guys have in the, in the secret sauce. But you doing that on top of massive exponential velocity. >> Yeah. >> Where's that secret sauce? Is it in the compute? Is it in the software? What's different about what you guys have in security to give us a- >> It's all in the, it's all in the software. Ultimately, it's the intelligence of how you capture it how you ingest it, how you, you process it but then ultimately how you, how you contextualize it and then how you apply it to different problems. and so the attack surface area and security is a very broad, that's why there's so many point solutions that are out there. And so the breadth of solutions, you know we just want to continue to add solutions and capabilities on top of this polygraph security architecture that allows for the same kind of simple experience, the same kind of 10x value proposition, but, but, but wider. And so we can eliminate more and more of those of those point solutions. So, our, our thinking on it is that, you know we can participate once we have a customer the land and expand motion of what we have. We want to make it really really frictionless for customers to try our technology. And so that's why we do POC. That's why it only takes a couple of minutes and you can do it for just Kubernetes or just containers or just vulnerability discovery and managed like wherever your specific pain point is. We want to help identify what that is, you know give you a chance to try it. And then once we prove ourselves it's very easy to extend that across the board. So we get natural growth in velocity from people moving to cloud and just, you know more usage of, of compute and storage and sort of etc, but breadth of actually the security or posture or a tax service that they have as well. So, you know so I think we have an opportunity to benefit from, from both the depth and the breadth, you know but the value that we're delivering is ultimately the software that we're running on top of the infrastructure. And you mentioned observability, there's a number of companies that are leveraging the data and insights collected in different ways to converge security and observability over time. And, we see that, you know that ultimately there's a very very big security company that needs to be built. That really is best of breed, but the data and the insights that we're providing to our primary customer, which is really DevOps. I mean, it's really the development communities and the builders or who we're changing security for and enabling, in addition to the security teams, you know we think that we're going to continue to drive software that adds value on that data set and it can be applied to multiple problems in the future. So today security is a massive market. We're going to focus there, but it does. It does extend pretty naturally to other markets >> It's a hot market security. Everyone needs to have the latest and greatest and also has to be effective. I got to ask you specifically around startup transition to a rapidly growing company to now you're going to the next level where you're starting to having to get into some serious, big complex enterprise go to market sales motions. So what's in it for the customer. What's the, what's the pain point? What's the customer orientation. What do you marketing into as a solution? Is it the developer? Is it the CSO? Is it the CXO, what's in it for the enterprise? Why Lacework, why are they engaging? You guys get record numbers. What's the, what's in it for them. What's the, if I'm the customer what's in it for me? >> Ultimately efficacy, which is your security posture is it goes up significantly, simplicity, which is makes it easier for you to do your other jobs, you know and I'll have to look for those needles in a haystack and ROI, you know which is it's just compelling, and much, much more efficient than what, what you're doing today. So that that's a pretty universal value proposition and applies to cloud native businesses that are high growth that applies to government agencies. It applies to a large complex enterprises. We have a wonderful kind of go to market motion right now. I think Andy Byron and the team who've been here have really done a wonderful job of really making the customer buying experience and the journey really efficient, you know and help them quantify the impact and the risks and then deliver value. And I think, that that applies in sort of the commercial mid-market and cloud native space. And like I mentioned, we had, a number of deals in the quarter that were seven figure deals, you know in very complex organizations with massive demands. And, you know it ultimately selling is a team sport and, you know and still having the process and the rigor, that's there fine tuning that to make sure you have the people and the partnerships, you know, that deliver solutions in the way that customers want to buy them and then ultimately deliver a value proposition that is just unquestionably better. And I think we have all of those elements, you know we'll be entering the, the large enterprise very aggressively in the quarters to come. I that's where I've come from, you know running a multi-tool, you know, kind of go to market engines where you've got mid-market commercial enterprise large enterprise government across all geographies is, is really fun to expand. And, we're we're hiring as fast as we can maintain quality, you know? And so we're out of that startup phase now and entering into real scale. And, I think that, you know in the AWS marketplace I think we're the number one startup vendor. If I, if I got my facts, right. for, for private offers, we're one of the top security players and top 50 ISBs in the marketplace overall. And so in order for us to get the motion we need to make sure that we're delivering our value in the context of how companies want to buy it. And people want to use AWS credits, you know to apply to their solutions. And so it's really important for us to make that frictionless buying experience occur. And so we're excited about it. I think we've got a really nice start and it's the fun part of building companies, which is how do you attune things to make sure you're making it really really easy for the market to absorb your technology. And then once you're there, delight the hell out of them and just make sure that, that there's that they're excited in our, our net retention rates are the best I've seen in the marketplace. Our net promoter scores, you know, are in the high fifties low sixties, which, which is fantastic in this space. I think it's best in class by order of magnitude some players, big SIM players that are out there, you know have a customer in net promoter score of four. You know that means 96% of the people or 96 boats that says they wouldn't recommend the solution to their, to their peers. So, at pure, we've got this at scale. So from 70 to, in the, in the low eighties I think we have the opportunity to do the same thing here. So, combination of tailoring the motion that we have making it really easy for the buyer to buy what they want with whom they want from whom they want, you know and then just spreading a value proposition. That is a no brainer is, is I think the secret recipe >> If anything, it's interesting, you know you're so much experience in the enterprise and tech with cloud native you're basically laying out the success formula, which is if you have a value proposition you should be able to get it in quickly. You don't need the top down. win everything you can have a value proposition that can be enabled for usage and then grow rapidly when it's successful and that's cloud, that's the cloud business model. So it's not so much about organic versus this. It's really what the preferred motion is. >> It's speed, and I think developers in particular it's why the cloud happened, right? I.T wasn't delivering services in, in the speed and the efficacy that, that, that the developers wanted. And so in order to appeal to the developer community you need to deliver something that's frictionless and easy and fits into JIRA and fits into their workflow processes and speaks their language. And so we built our platform and our solutions for builders because that's where the money is. That's where the pain point is and that's and they want to build secure code. They just don't want to be told no. And so, we want to automate that process and make code secure and do that, you know in the build phase and then do it in the runtime. And then across the CICD pipeline we want to continuously be adding value across that. And, and the developers, candidly when pure bought the solution, many years ago and I introduced him to the company, it was it was the general manager of our software business unit that bought it not the security team. And I think that's a trend that is continuing that we're going to focus on. >> A lot of people realize that security and compliance and automation kind of all go together where you don't want to disrupt developers to kind of engineer something just to do an integration, for instance. So there's a real business model impact that you're hitting on here. That's not just a technical solution. It's really how the business is operating. And I think that to me is super interesting use case. What's your reaction to that? Do you see this as a, as a- >> No it's, that's that's that third part that I was talking about, you know which is that's most exciting is that, you know people are calling shift left, right. so moving, you know security into the development pipeline as it's happening and in integrating security architects as value added into the development organizations themselves and leveraging automated machine learning tools like ours to be able to simplify and automate the process versus slowing it down. So we think that shift left is, is super exciting and, and will continue. And we actually think we're the leaders in that space. We want to continue to be the leaders in that. >> Congratulations, great insight. Awesome to have you on and to hear from your experience and also the great venture that your scaling up and to the next level. Lacework, David thanks for coming on, but I'll give you the last minute to close us out. Give us a quick plug for the company vitals, what you're working on now, what you're looking for, you're obviously hiring give a quick plug for Lacework. What you, what are you working on? >> So, number one, we love our partnership with AWS. And so we're going to continue to invest, invest there. Two the businesses growing North of 300% year over year. That means that we've got record breaking growth and lots of hiring. So we're hiring across all functions. And three give us an opportunity. I, I think that, you know, you can fundamentally we want to be the bar of what you define all other security companies and all the technology companies. So it's a high bar. We want to make it frictionless, frictionless to try give us a shot, give us some feedback. And I'm grateful and privileged to be part of this, this wonderful team. So look forward to spending more time with you, John, in the future. >> Man, looking forward to a lot lots of talk about David Hatfield CEO of Lacework great company scaling up again. Another success story in cloud, cloud native as Po, COVID comes to a close, if you will for this phase and people get back to real life. The scale of cloud is going to be leading it and a new technology is going to be powering it. This is theCube conversation. I'm John Furrier. Thanks for watching. (soft music playing) (music fades)
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Breaking Analysis: Chaos Creates Cash for Criminals & Cyber Companies
from the cube studios in palo alto in boston bringing you data-driven insights from the cube and etr this is breaking analysis with dave vellante the pandemic not only accelerated the shift to digital but also highlighted a rush of cyber criminal sophistication collaboration and chaotic responses by virtually every major company in the planet the solar winds hack exposed supply chain weaknesses and so-called island hopping techniques that are exceedingly difficult to detect moreover the will and aggressiveness of well-organized cyber criminals has elevated to the point where incident responses are now met with counterattacks designed to both punish and extract money from victims via ransomware and other criminal activities the only upshot is the cyber security market remains one of the most enduring and attractive investment sectors for those that can figure out where the market is headed and which firms are best positioned to capitalize hello everyone and welcome to this week's wikibon cube insights powered by etr in this breaking analysis we'll provide our quarterly update of the security industry and share new survey data from etr and thecube community that will help you navigate through the maze of corporate cyber warfare we'll also share our thoughts on the game of 3d chest that octa ceo todd mckinnon is playing against the market now we all know this market is complicated fragmented and fast moving and this next chart says it all it's an interactive graphic from optiv a denver colorado based si that's focused on cyber security they've done some really excellent research and put together this awesome taxonomy and mapped vendor names therein and this helps users navigate the complex security landscape and there are over a dozen major sectors high-level sectors within the security taxonomy in nearly 60 sub-sectors from monitoring vulnerability assessment identity asset management firewalls automation cloud data center sim threat detection and intelligent endpoint network and so on and so on and so on but this is a terrific resource and can help you understand where players fit and help you connect the dots in the space now let's talk about what's going on in the market the dynamics in this crazy mess of a landscape are really confusing sometimes now since the beginning of cyber time we've talked about the increasing sophistication of the adversary and the back and forth escalation between good and evil and unfortunately this trend is unlikely to stop here's some data from carbon black's annual modern bank heist report this is the fourth and of course now vmware's brand highlights the carbon black study since the acquisition and it catalyzed the creation of vmware's cloud security division destructive malware attacks according to the recent study are up 118 percent from last year now one major takeaway from the report is that hackers aren't just conducting wire fraud they are 57 of the bank surveyed saw an increase in wire fraud but the cyber criminals are also targeting non-public information such as future trading strategies this allows the bad guys to front run large block trades and profit it's become very lucrative practice now the prevalence of so-called island hopping is up 38 from already elevated levels this is where a virus enters a company's supply chain via a partner and then often connects with other stealthy malware downstream these techniques are more common where the malware will actually self-form with other infected parts of the supply chain and create actions with different signatures designed to identify and exfiltrate valuable information it's a really complex problem of major concern is that 63 of banking respondents in the study reported that responses to incidents were then met with retaliation designed to intimidate or initiate ransomware attacks to extract a final pound of flesh from the victim notably the study found that 75 percent of csos reported to the cio which many feel is not the right regime the study called for a rethinking of the right cyber regime where the cso has increased responsibility in a direct reporting line to the ceo or perhaps the co with greater exposure to boards of directors so many thanks to vmware and tom kellerman specifically for sharing this information with us this past week great work by your team now some of the themes that we've been talking about for several quarters are shown in the lower half of the chart cloud of course is the big driver thanks to work from home and the pandemic to pandemic and the interesting corollary of course is we see a rapid rethinking of endpoint and identity access management and the concept of zero trust in a recent esg survey two-thirds of respondents said that their use of cloud computing necessitated a change in how they approach identity access management now as shown in the chart from optiv the market remains highly fragmented and m a is of course way up now based on our research it looks like transaction volume has increased more than 40 percent just in the last five months so let's dig into the m a the merger and acquisition trends for just a moment we took a five month snapshot and we were able to count about 80 deals that were completed in that time frame those transactions represented more than 20 billion dollars in value some of the larger ones are highlighted here the biggest of course being the toma bravo taking proof point private for a 12 plus billion dollar price tag the stock went from the low 130s and is trading in the low 170s based on 176 dollar per share offer so there's your arbitrage folks go for it perhaps the more interesting acquisition was auth 0 by octa for 6.5 billion which we're going to talk about more in a moment there's more private equity action we saw as insight bought armis and iot security play and cisco shelled out 730 million dollars for imi mobile which is more of an adjacency to cyber but it's going to go under cisco's security and applications business run by g2 patel but these are just the tip of the iceberg some of the themes that we see connecting the dots of these acquisitions are first sis like accenture atos and wipro are making moves in cyber to go local they're buying secops expertise as i say locally in places like france germany netherlands canada and australia that last mile that belly-to-belly intimate service israel israeli-based startups chalked up five acquired companies in the space over the last five months also financial services firms are getting into the act with goldman and mastercard making moves to own its own part of the stack themselves to combat things like fraud and identity theft and then finally numerous moves to expand markets octa with zero crowdstrike buying a log management company palo alto picking up devops expertise rapid seven shoring up its kubernetes chops tenable expanding beyond insights and going after identity interesting fortinet filling gaps in a multi-cloud offering sale point extending to governance risk and compliance grc zscaler picked up an israeli firm to fill gaps in access control and then vmware buying mesh 7 to secure modern app development and distribution services so tons and tons of activity here okay so let's look at some of the etr data to put the cyber market in context etr uses the concept of market share it's one of the key metrics which is a measure of pervasiveness in the data set so for each sector it calculates the number of respondents for that sector divided by the total to get a sense for how prominent the sector is within the cio and i.t buyer communities okay this chart shows the full etr sector taxonomy with security highlighted across three survey periods april last year january this year in april this year now you wouldn't expect big moves in market share over time so it's relatively stable by sector but the big takeaway comes from observing which sectors are most prominent so you see that red line that dotted line imposed at the sixty percent level you can see there are only six sectors above that line and cyber security is one of them okay so we know that security is important in a large market but this puts it in the context of the other sectors however we know from previous breaking analysis episodes that despite the importance of cyber and the urgency catalyzed by the pandemic budgets unfortunately are not unlimited and spending is bounded it's not an open checkbook for csos as shown in this chart this is a two-dimensional graphic showing market share in the horizontal axis or pervasiveness and net score in the vertical axis net score is etr's measurement of spending velocity and we've superimposed a red line at 40 percent because anything over 40 percent we consider extremely elevated we've filtered and limited the number of sectors to simplify the graphic and you can see in the sectors that we've highlighted only the big four four are above that forty percent line ai containers rpa and cloud they exceed that sort of forty percent magic water line information security you can see that is highlighted and it's respectable but it competes for budget with other important sectors so this of course creates challenges for organization because not only are they strapped for talent as we've reported they like everyone else in it face ongoing budget pressures research firm cybersecurity ventures estimates that in 2021 6 trillion dollars worldwide will be lost on cyber crime conversely research firm canalis pegs security spending somewhere around 60 billion dollars annually idc has it higher around 100 billion so either way we're talking about spending between one to one point six percent annually of how much the bad guys are taking out that's peanuts really when you consider the consequences so let's double click into the cyber landscape a bit and further look at some of the companies here's that same x y graphic with the company's etr captures from respondents in the cyber security sector that's what's shown on the chart here now the usefulness of the red lines is 20 percent on the horizontal indicates the largest presence in the survey and the magic 40 percent line that we talked about earlier shows those firms with the most elevated momentum only microsoft and palo alto exceed both high water marks of course splunk and cisco are prominent horizontally and there are numerous companies to the left of the 20 percent line and many above that 40 percent high water mark on the vertical axis now in the bottom left quadrant that includes many of the legacy names that have been around for a long time and there are dozens of companies that show spending momentum on their platforms i.e above single digits so that picture is like the first one we showed you very very crowded space but so let's filter it a bit and only include companies in the etr survey that had at least a hundred responses so an n of a hundred or greater so it's a little easy to read but still it's kind of crowded when you think about it okay so same graphic and we've superimposed the data that determined the plot position over in the bottom right there so it's net score and shared n including only companies with more than 100 n so what does this data tell us about the market well microsoft is dominant as always it seems in all dimensions but let's focus on that red line for a moment some of the names that we've highlighted over the past two years show very well here first i want to talk about palo alto networks pre-covet as you might recall we highlighted the valuation divergence between palo alto and fortinet and we said fortinet was executing better on its cloud strategy and palo alto was at the time struggling with the transition especially with its go to market and its sales force compensation and really refreshing its portfolio but we told you that we were bullish on palo alto networks at the time because of its track record and the fact that cios consistently told us that they saw palo alto as a thought leader in the space that they wanted to work with they said that palo alto was the gold standard the best especially larger company cisos so that gave us confidence that palo alto a very well-run company was going to get its act together and perform better and palo alto has just done just that as we expected they've done very well and they've been rapidly moving customers to the next generation of platforms and we're very impressed by the company's execution and the stock has generally reflected that now some other names that hit our radar and the etr data a couple of years ago continue to perform well crowdstrike z-scaler sales sail point and cloudflare a cloudflare just reported and beat earnings but was off the stock fell on headwinds for tech overall the big rotation but the company is doing very well and they're growing rapidly and they have momentum as you can see from the etr data and we put that double star around proof point to highlight that it was worthy of fetching 12 and a half billion dollars from private equity firm so nice exit there supporting the continued control consolidation trend that we've predicted in cyber security now let's turn our attention to octa and auth zero this is where it gets interesting and is a clever play for octa we think and we want to drill into it a bit octa is acquiring auth zero for big money why well we think todd mckinnon octa ceo wants to run the table on identity and then continue to expand his tam he has to do that to justify his lofty valuation so octa's ascendancy around identity and single sign sign-on is notable the fragmented pictures that we've shown you they scream out for simplification and trust and that's what octa brings but it competes with some major players most notably microsoft with active directory so look of course microsoft is going to dominate in its massive customer base but the rest of the market that's like jump ball it's wide open and we think mckinnon saw the opportunity to go dominate that sector now octa comes at this from an enterprise perspective bringing top-down trust to the equation and throwing a big blanket over all the discrete sas platforms and unifying employee access octa's timing was perfect it was founded in 2009 just as the massive sasification trend was happening around crm and hr and service management and cloud etc but the one thing that octa didn't have that auth 0 does is serious developer chops while octa was crushing it with its enterprise sales strategy auth 0 was laser focused on developers and building a bottoms up approach to identity by acquiring auth0 octa can dominate both sides of the barbell and then capture the fat middle so yes it's a pricey acquisition but in our view it's a great move by mckinnon now i don't know mckinnon personally but last week i spoke to arun shrestha who's the ceo of security specialist beyond id they're a platinum services partner of octa and there a zero trust expert he worked for octa for a number of years and shared with me a bit about mckinnon's style and think big approach arun said something that caught my attention he said firewalls used to be the perimeter now people are and while that's self-serving to octa and probably beyond id it's true people apps and data are the new perimeter and they're not in one location and that's the point now unfortunately i had lined up an interview with dia jolly who was the chief product officer at octa in a cube alum for this past week knowing that we were running this segment in this episode but she unfortunately fell ill the day of our interview and had to cancel but i want to follow up with her and understand how she's thinking about connecting the dots with auth 0 with devs and enterprises and really test our thesis there this is a really interesting chess match that's going on let's look a little deeper into that identity space this chart here shows some of the major identity players it has some of the leaders in the identity market and there's a breakdown of etr's net score now net score comprises five elements the lime green is we're adding the platform new the forest green is we're spending six percent or more relative to last year the gray is flat send plus or minus flat spend plus or minus five percent the pinkish is spending less and the bright red is where exiting the platform retiring now you subtract the red from the green and that gets you the result for net score which you can see superimposed on the right hand chart at the bottom that first column there the far column is shared in which informs and indicates the number of responses and is a proxy for presence in the market oh look at the top two players in terms of spending momentum now sales sale point is right there but auth 0 combined with octa's distribution channel will extend octa's lead significantly in our view and then there's microsoft now just a caveat this includes all of microsoft's security offerings not just identity but it's there for context and cyber arc as well includes its acquisition of adaptive but also other parts of cyberarks portfolio so you can see some of the other names that are there many of which you'll find in the gartner magic quadrant for identity and as we said we really like this move by octa it combines positive market forces with lead offerings from very well-run companies that have winning dna and passionate people now to further emphasize emphasize what what's happening here take a look at this this chart shows etr data for octa within sale point and cyber arc accounts out of the 230 cyber and sale point customers in the data set there are 81 octa accounts that's a 35 overlap and the good news for octa is that within that base of sale point in cyber arc accounts octa is shown by the net score line that green line has a very elevated spending and momentum and the kicker is if you read the fine print in the right hand column etr correctly points out that while sailpoint and cyberarc have long been partners with octa at the recent octane 21 event octa's big customer event the company announced that it was expanding into privileged access management pam and identity governance hello and welcome to coopetition in the 2020s now our current thinking is that this bodes very well for octa and cyberark and sailpoint well they're going to have to make some counter moves to fend off the onslaught that is coming now let's wrap up with what has become a tradition in our quarterly security updates looking at those two dimensions of net score and market share we're going to see which companies crack the top 10 for both measures within the etr data set we do this every quarter so here on the left we have the top 20 sorted by net score or spending momentum and on the right we sort by shared n so again top 20 which informs shared end and forms the market share metric or presence in the data set that red horizontal lines those two lines on each separate the top 10 from the remaining 10 within those top 20. in our method what we do is we assign four stars to those companies that crack the top ten for both metrics so again you see microsoft palo alto networks octa crowdstrike and fortinet fortinet by the way didn't make it last quarter they've kind of been in and out and on the bubble but you know this company is very strong and doing quite well only the other four did last quarter there was same four last quarter and we give two stars to those companies that make it in both categories within the top 20 but didn't make the top 10. so cisco splunk which has been steadily decelerating from a spending momentum standpoint and z-scaler which is just on the cusp you know we really like z-scaler and the company has great momentum but that's the methodology it is what it is now you can see we kept carbon black on the rightmost chart it's like kind of cut off it's number 21 only because they're just outside looking in on netscore you see them there they're just below on on netscore number 11. and vmware's presence in the market we think that carbon black is really worth paying attention to okay so we're going to close with some summary and final thoughts last quarter we did a deeper dive on the solar winds hack and we think the ramifications are significant it has set the stage for a new era of escalation and adversary sophistication now major change we see is a heightened awareness that when you find intruders you'd better think very carefully about your next moves when someone breaks into your house if the dog barks or if you come down with a baseball bat or other weapon you might think the intruder is going to flee but if the criminal badly wants what you have in your house and it's valuable enough you might find yourself in a bloody knife fight or worse what's happening is intruders come to your company via island hopping or inside or subterfuge or whatever method and they'll live off the land stealthily using your own tools against you so they can you can't find them so easily so instead of injecting new tools in that send off an alert they just use what you already have there that's what's called living off the land they'll steal sensitive data for example positive covid test results when that was really really sensitive obviously still is or other medical data and when you retaliate they will double extort you they'll encrypt your data and hold it for ransom and at the same time threaten to release the sensitive information to crushing your brand in the process so your response must be as stealthy as their intrusion as you marshal your resources and devise an attack plan you face serious headwinds not only is this a complicated situation there's your ongoing and acute talent shortage that you tell us about all the time many companies are mired in technical debt that's an additional challenge and then you've got to balance the running of the business while actually affecting a digital transformation that's very very difficult and it's risky because the more digital you become the more exposed you are so this idea of zero trust people used to call it a buzzword it's now a mandate along with automation because you just can't throw labor at the problem this is all good news for investors as cyber remains a market that's ripe for valuation increases and m a activity especially if you know where to look hopefully we've helped you squint through the maze a little bit okay that's it for now thanks to the community for your comments and insights remember i publish each week on wikibon.com and siliconangle.com these episodes they're all available as podcasts all you do is search breaking analysis podcast put in the headphones listen when you're in your car out for your walk or run and you can always connect on twitter at divalante or email me at david.valante at siliconangle.com i appreciate the comments on linkedin and in clubhouse please follow me so you're notified when we start a room and riff on these topics and others and don't forget to check out etr.plus for all the survey data this is dave vellante for the cube insights powered by etr be well and we'll see you next time [Music] you
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Breaking Analysis: Chaos Creates Cash for Criminals & Cyber Companies
>> From The Cube Studios in Palo Alto in Boston, bringing you data-driven insights from The Cube in ETR. This is "Breaking Analysis" with Dave Vellante >> The pandemic not only accelerated the shift to digital but it also highlighted a rush of cyber criminal sophistication, collaboration, and chaotic responses by virtually every major company in the planet. The SolarWinds hack exposed supply chain weaknesses and so-called island hopping techniques that are exceedingly difficult to detect. Moreover, the will and aggressiveness of well-organized cybercriminals has elevated to the point where incident responses are now met with counter attacks, designed to both punish and extract money from victims via ransomware and other criminal activities. The only upshot is the cybersecurity market remains one of the most enduring and attractive investment sectors for those that can figure out where the market is headed and which firms are best positioned to capitalize. Hello, everyone. And welcome to this week's Wikibon Cube Insights powered by ETR. In this "Breaking Analysis" we'll provide our quarterly update of the security industry, and share new survey data from ETR and the Cube community that will help you navigate through the maze of corporate cyber warfare. We'll also share our thoughts on the game of 3D chess that Okta CEO, Todd McKinnon, is playing against the market. Now, we all know this market is complicated, fragmented and fast moving. And this next chart says it all. It's an interactive graphic from Optiv, a Denver, Colorado-based SI that's focused on cybersecurity. They've done some really excellent research and put together this awesome taxonomy, and it mapped vendor names therein. And this helps users navigate the complex security landscape. And there are over a dozen major sectors, high-level sectors within the security taxonomy and nearly 60 subsectors. From monitoring, vulnerability assessment, identity, asset management, firewalls, automation, cloud, data center, sim, threat detection and intelligent endpoint network, and so on and so on and so on. But this is a terrific resource, and going to help you understand where players fit and help you connect the dots in the space. Now let's talk about what's going on in the market. The dynamics in this crazy mess of a landscape are really confusing sometimes. Now, since the beginning of cyber time, we've talked about the increasing sophistication of the adversary, and the back and forth escalation between good and evil. And unfortunately, this trend is unlikely to stop. Here's some data from Carbon Black's annual modern bank heist report. This is the fourth, and of course now, VMware's brand, highlights the Carbon Black study since the acquisition, and to catalyze the creation of VMware's cloud security division. Destructive malware attacks, according to the recent study are up 118% from last year. Now, one major takeaway from the report is that hackers aren't just conducting wire fraud, they are. 57% of the banks surveyed, saw an increase in wire fraud, but the cybercriminals are also targeting non-public information such as future trading strategies. This allows the bad guys to front-run large block trades and profit. It's become a very lucrative practice. Now the prevalence of so-called island hopping is up 38% from already elevated levels. This is where a virus enters a company supply chain via a partner, and then often connects with other stealthy malware downstream. These techniques are more common where the malware will actually self-form with other infected parts of the supply chain and create actions with different signatures, designed to identify and exfiltrate valuable information. It's a really complex problem. Of major concern is that 63% of banking respondents in the study reported that responses to incidents were then met with retaliation designed to intimidate, or initiate ransomware tax to extract a final pound of flesh from the victim. Notably, the study found that 75% of CISOs reported to the CIO, which many feel is not the right regime. The study called for a rethinking of the right cyber regime where the CISO has increased responsibility and a direct reporting line to the CEO, or perhaps the COO, with greater exposure to boards of directors. So, many thanks to VMware and Tom Kellerman specifically for sharing this information with us this past week. Great work by your team. Now, some of the themes that we've been talking about for several quarters are shown in the lower half of the chart. Cloud, of course is the big driver thanks to work-from-home and to the pandemic. And the interesting corollary of course, is we see a rapid rethinking of end point and identity access management, and the concept of zero trust. In a recent ESG survey, two thirds of respondents said that their use of cloud computing necessitated a change in how they approach identity access management. Now, as shown in the chart from Optiv, the market remains highly fragmented, and M&A is of course, way up. Now, based on our research, it looks like transaction volume has increased more than 40% just in the last five months. So let's dig into the M&A, the merger and acquisition trends for just a moment. We took a five-month snapshot and we were able to count about 80 deals that were completed in that timeframe. Those transactions represented more than $20 billion in value. Some of the larger ones are highlighted here. The biggest of course, being the Thoma Bravo, taking Proofpoint private for a $12 plus billion price tag. The stock went from the low 130s and is trading in the low 170s based on the $176 per share offer. So there's your arbitrage, folks. Go for it. Perhaps the more interesting acquisition was Auth0 by Optiv for 6.5 billion, which we're going to talk about more in a moment. There was more private equity action we saw as Insight bought Armis, an IOT security play, and Cisco shelled out $730 million for IMImobile, which is more of an adjacency to cyber, but it's going to go under Cisco security and applications business run by Jeetu Patel. But these are just the tip of the iceberg. Some of the themes that we see connecting the dots of these acquisitions are first, SIs like Accenture, Atos and Wipro are making moves in cyber to go local. They're buying SecOps expertise, as I say, locally in places like France, Germany, Netherlands, Canada, and Australia, that last mile, that belly to belly intimate service. Israeli-based startups chocked up five acquired companies in the space over the last five months. Also financial services firms are getting into the act with Goldman and MasterCard making moves to own its own part of the stack themselves to combat things like fraud and identity theft. And then finally, numerous moves to expand markets. Okta with Auth0, CrowdStrike buying a log management company, Palo Alto, picking up dev ops expertise, Rapid7 shoring up it's Coobernetti's chops, Tenable expanding beyond Insights and going after identity, interesting. Fortinet filling gaps in a multi-cloud offering. SailPoint extending to governance risk and compliance, GRC. Zscaler picked up an Israeli firm to fill gaps in access control. And then VMware buying Mesh7 to secure modern app development and distribution service. So tons and tons of activity here. Okay, so let's look at some of the ETR data to put the cyber market in context. ETR uses the concept of market share, it's one of the key metrics which is a measure of pervasiveness in the dataset. So for each sector, it calculates the number of respondents for that sector divided by the total to get a sense for how prominent the sector is within the CIO and IT buyer communities. Okay, this chart shows the full ETR sector taxonomy with security highlighted across three survey periods; April last year, January this year, and April this year. Now you wouldn't expect big moves in market share over time. So it's relatively stable by sector, but the big takeaway comes from observing which sectors are most prominent. So you see that red line, that dotted line imposed at the 60% level? You can see there are only six sectors above that line and cyber security is one of them. Okay, so we know that security is important in a large market. But this puts it in the context of the other sectors. However, we know from previous breaking analysis episodes that despite the importance of cyber, and the urgency catalyzed by the pandemic, budgets unfortunately are not unlimited, and spending is bounded. It's not an open checkbook for CSOs as shown in this chart. This is a two-dimensional graphic showing market share in the horizontal axis, or pervasiveness in net score in the vertical axis. Net score is ETR's measurement of spending velocity. And we've superimposed a red line at 40% because anything over 40%, we consider extremely elevated. We've filtered and limited the number of sectors to simplify the graphic. And you can see, in the sectors that we've highlighted, only the big four are above that 40% line; AI, containers, RPA, and cloud. They exceed that sort of 40% magic waterline. Information security, you can see that as highlighted and it's respectable, but it competes for budget with other important sectors. So this is of course creates challenges for organization, because not only are they strapped for talent as we've reported, they like everyone else in IT face ongoing budget pressures. Research firm, Cybersecurity Ventures estimates that in 2021, $6 trillion worldwide will be lost on cyber crime. Conversely, research firm, Cannolis peg security spending somewhere around $60 billion annually. IDC has at higher, around $100 billion. So either way, we're talking about spending between 1 to 1.6% annually of how much the bad guys are taking out. That's peanuts really when you consider the consequences. So let's double-click into the cyber landscape a bit and further look at some of the companies. Here's that same X/Y graphic with the companies ETR captures from respondents in the cybersecurity sector. That's what's shown on the chart here. Now, the usefulness of the red lines is 20% on the horizontal indicates the largest presence in the survey, and the magic 40% line that we talked about earlier shows those firms with the most elevated momentum. Only Microsoft and Palo Alto exceed both high watermarks. Of course, Splunk and Cisco are prominent horizontally. And there are numerous companies to the left of the 20% line and many above that 40% high watermark on the vertical axis. Now in the bottom left quadrant, that includes many of the legacy names that have been around for a long time. And there are dozens of companies that show spending momentum on their platforms, i.e above single digits. So that picture is like the first one we showed you, very, very crowded space. But so let's filter it a bit and only include companies in the ETR survey that had at least 100 responses. So an N of 100 or greater. So it was a little easier to read but still it's kind of crowded when you think about it. Okay, so same graphic, and we've superimposed the data that determined the plot position over in the bottom right there. So there's net score and shared in, including only companies with more than 100 N. So what does this data tell us about the market? Well, Microsoft is dominant as always, it seems in all dimensions but let's focus on that red line for a moment. Some of the names that we've highlighted over the past two years show very well here. First, I want to talk about Palo Alto Networks. Pre-COVID as you might recall, we highlighted the valuation divergence between Palo Alto and Fortinet. And we said Fortinet was executing better on its cloud strategy, and Palo Alto was at the time struggling with the transition especially with its go-to-market and its Salesforce compensation, and really refreshing its portfolio. But we told you that we were bullish on Palo Alto Networks at the time because of its track record, and the fact that CIOs consistently told us that they saw Palo Alto as a thought leader in the space that they wanted to work with. They said that Palo Alto was the gold standard, the best, especially larger company CISOs. So that gave us confidence that Palo Alto, a very well-run company was going to get its act together and perform better. And Palo Alto has just done just that. As we expected, they've done very well and rapidly moving customers to the next generation of platforms. And we're very impressed by the company's execution. And the stock has generally reflected that. Now, some other names that hit our radar in the ETR data a couple of years ago, continue to perform well. CrowdStrike, Zscaler, SailPoint, and CloudFlare. Now, CloudFlare just reported and beat earnings but was off, the stock fell on headwinds for tech overall, the big rotation. But the company is doing very well and they're growing rapidly and they have momentum as you can see from the ETR data. Now, we put that double star around Proofpoint to highlight that it was worthy of fetching $12.5 billion from private equity firm. So nice exit there, supporting the continued consolidation trend that we've predicted in cybersecurity. Now let's turn our attention to Okta and Auth0. This is where it gets interesting, and is a clever play for Okta we think, and we want to drill into it a bit. Okta is acquiring Auth0 for big money. Why? Well, we think Todd McKinnon, Okta CEO, wants to run the table on identity and then continue to expand as TAM has to do that, to justify his lofty valuation. So Okta's ascendancy around identity and single sign-on is notable. The fragmented pictures that we've shown you, they scream out for simplification and trust, and that's what Okta brings. But it competes with some major players, most notably Microsoft with active directory. So look, of course, Microsoft is going to dominate in its massive customer base, but the rest of the market, that's like (indistinct) wide open. And we think McKinnon saw the opportunity to go dominate that sector. Now Okta comes at this from an enterprise perspective bringing top-down trust to the equation, and throwing a big blanket over all the discreet SaaS platforms and unifying employee access. Okta's timing was perfect. It was founded in 2009, just as the massive SaaSifiation trend was happening around CRM and HR, and service management and cloud, et cetera. But the one thing that Okta didn't have that Auth0 does is serious developer chops. While Okta was crushing it with its enterprise sales strategy, Auth0 was laser-focused on developers and building a bottoms up approach to identity. By acquiring Auth0, Okta can dominate both sides of the barbell and then capture the fat middle. So yes, it's a pricey acquisition, but in our view, it's a great move by McKinnon. Now, I don't know McKinnon personally, but last week I spoke to Arun Shrestha, who's the CEO of security specialist, BeyondID, they're a platinum services partner of Okta. And they're a zero trust expert. He worked for Okta for a number of years and shared with me a bit about McKinnon's style, and think big approach. Arun said something that caught my attention. He said, firewalls used to be the perimeter, now people are. And while that's self-serving to Okta and probably BeyondID, it's true. People, apps and data are the new perimeter, and they're not in one location. And that's the point. Now, unfortunately, I had lined up an interview with Diya Jolly, who was the chief product officer at Okta and a Cube alum for this past week, knowing that we were running this segment in this episode but she unfortunately fell ill the day of our interview and had to cancel. But I want to follow up with her, and understand how she's thinking about connecting the dots with Auth0 with devs and enterprises and really test our thesis there. This is a really interesting chess match that's going on. Let's look a little deeper into that identity space. This chart here shows some of the major identity players. It has some of the leaders in the identity market, and is a breakdown at ETR's net score. Now net score comprises five elements. The lime green is, we're adding the platform new. The forest green is we're spending 6% or more relative to last year. The gray is flat send plus or minus flat spend, plus or minus 5%. The pinkish is spending less. And the bright red is we're exiting the platform, retiring. Now you subtract the red from the green, and that gets you the result for net score which you can see super-imposed on the right hand chart at the bottom, that first column there. The far column is shared in which informs and indicates the number of responses and is a proxy for presence in the market. Oh, look at the top two players in terms of spending momentum. Now SailPoint is right there, but Auth0 combined with Okta's distribution channel will extend Okta's lead significantly in our view. And then there's Microsoft. Now just a caveat, this includes all of Microsoft's security offerings, not just identity, but it's there for context. And CyberArk as well includes this acquisition of adaptive, but also other parts of CyberArk's portfolio. So you can see some of the other names that are there, many of which you'll find in the Gartner magic quadrant for identity. And as we said, we really like this move by Okta. It combines positive market forces with lead offerings from very well-run companies that have winning DNA and passionate people. Now, to further emphasize what's happening here, take a look at this. This chart shows ETR data for Okta within SailPoint and CyberArk accounts. Out of the 230 CyberArk and SailPoint customers in the dataset, there are 81 Okta accounts. That's a 35% overlap. And the good news for Okta is that within that base of SailPoint and CyberArk accounts, Okta is shown by the net score line, that green line has a very elevated spending in momentum. And the kicker is, if you read the fine print in the right hand column, ETR correctly points out that while SailPoint and CyberArk have long been partners with Okta, at the recent Octane21 event, Okta's big customer event, The company announced that it was expanding into privileged access management, PAM, and identity governance. Hello, and welcome to co-opetition in the 2020s. Now, our current thinking is that this bodes very well for Okta and CyberArk and SailPoint. Well, they're going to have to make some counter moves to fend off the onslaught that is coming. Now, let's wrap up with what has become a tradition in our quarterly security updates. Looking at those two dimensions of net score and market share, we're going to see which companies crack the top 10 for both measures within the ETR dataset. We do this every quarter. So here in the left, we have the top 20, sorted by net score spending momentum and on the right, we sort by shared N. So it's again, top 20, which informs, shared N informs the market share metric or presence in the dataset. That red horizontal lines, those two lines on each separate the top 10 from the remaining 10 within those top 20. And our method, what we do is we assign four stars to those companies that crack the top 10 for both metrics. So again, you see Microsoft, Palo Alto Networks, Okta, CrowdStrike, and Fortinet. Fortinet by the way, didn't make it last quarter. They've kind of been in and out and on the bubble, but company is very strong, and doing quite well. Only the other four did last quarter. They were the same for last quarter. And we give two stars to those companies that make it in both categories within the top 20 but didn't make the top 10. So Cisco, Splunk, which has been steadily decelerating from a spending momentum standpoint, and Zscaler, which is just on the cusp. We really like Zscaler and the company has great momentum, but that's the methodology. That is what it is. Now you can see, we kept Carbon Black on the right most chart, it's like kind of cut off, it's number 21. Only because they're just outside looking in on net score. You see them there, they're just below on net score, number 11. And VMware's presence in the market we think, that Carbon Black is right really worth paying attention to. Okay, so we're going to close with some summary and final thoughts. Last quarter, we did a deeper dive on the SolarWinds hack, and we think the ramifications are significant. It has set the stage for a new era of escalation and adversary sophistication. Now, major change we see is a heightened awareness that when you find intruders, you'd better think very carefully about your next moves. When someone breaks into your house, if the dog barks, or if you come down with a baseball bat or other weapon, you might think the intruder is going to flee. But if the criminal badly wants what you have in your house and it's valuable enough, you might find yourself in a bloody knife fight or worse. Well, what's happening is intruders come to your company via island hopping or insider subterfuge or whatever method. And they'll live off the land stealthily using your own tools against you so that you can't find them so easily. So instead of injecting new tools in that send off an alert, they just use what you already have there. That's what's called living off the land. They'll steal sensitive data, for example, positive COVID test results when that was really, really sensitive, obviously still is, or other medical data. And when you retaliate, they will double-extort you. They'll encrypt your data and hold it for ransom, and at the same time threaten to release the sensitive information, crushing your brand in the process. So your response must be as stealthy as their intrusion, as you marshal your resources and devise an attack plan. And you face serious headwinds. Not only is this a complicated situation, there's your ongoing and acute talent shortage that you tell us about all the time. Many companies are mired in technical debt, that's an additional challenge. And then you've got to balance the running of the business while actually effecting a digital transformation. That's very, very difficult, and it's risky because the more digital you become, the more exposed you are. So this idea of zero trust, people used to call it a buzzword, it's now a mandate along with automation. Because you just can't throw labor at the problem. This is all good news for investors as cyber remains a market that's ripe for valuation increases and M&A activity, especially if you know where to look. Hopefully we've helped you squint through the maze a little bit. Okay, that's it for now. Thanks to the community for your comments and insights. Remember I publish each week on wikibon.com and siliconangle.com. These episodes, they're all available as podcasts. All you got to do is search breaking analysis podcasts, put in the headphones, listen when you're in your car, or out for your walk or run, and you can always connect on Twitter @DVellante, or email me at david.vellante@siliconangle.com. I appreciate the comments on LinkedIn and in Clubhouse, please follow me, so you're notified when we start a room and riff on these topics and others. And don't forget to check out etr.plus for all the survey data. This is Dave Vellante for The Cube Insights powered by ETR. Be well, and we'll see you next time. (light instrumental music)
SUMMARY :
This is "Breaking Analysis" and at the same time threaten to release
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Breaking Analysis: Google's Antitrust Play Should be to get its Head out of its Ads
>> From the CUBE studios in Palo Alto in Boston, bringing you data-driven insights from the CUBE in ETR. This is breaking analysis with Dave Vellante. >> Earlier these week, the U S department of justice, along with attorneys general from 11 States filed a long expected antitrust lawsuit, accusing Google of being a monopoly gatekeeper for the internet. The suit draws on section two of the Sherman antitrust act, which makes it illegal to monopolize trade or commerce. Of course, Google is going to fight the lawsuit, but in our view, the company has to make bigger moves to diversify its business and the answer we think lies in the cloud and at the edge. Hello everyone. This is Dave Vellante and welcome to this week's Wiki Bond Cube insights powered by ETR. In this Breaking Analysis, we want to do two things. First we're going to review a little bit of history, according to Dave Vollante of the monopolistic power in the computer industry. And then next, we're going to look into the latest ETR data. And we're going to make the case that Google's response to the DOJ suit should be to double or triple its focus on cloud and edge computing, which we think is a multi-trillion dollar opportunity. So let's start by looking at the history of monopolies in technology. We start with IBM. In 1969 the U S government filed an antitrust lawsuit against Big Blue. At the height of its power. IBM generated about 50% of the revenue and two thirds of the profits for the entire computer industry, think about that. IBM has monopoly on a relative basis, far exceeded that of the virtual Wintel monopoly that defined the 1990s. IBM had 90% of the mainframe market and controlled the protocols to a highly vertically integrated mainframe stack, comprising semiconductors, operating systems, tools, and compatible peripherals like terminal storage and printers. Now the government's lawsuit dragged on for 13 years before it was withdrawn in 1982, IBM at one point had 200 lawyers on the case and it really took a toll on IBM and to placate the government during this time and someone after IBM made concessions such as allowing mainframe plug compatible competitors to access its code, limiting the bundling of application software in fear of more government pressure. Now the biggest mistake IBM made when it came out of antitrust was holding on to its mainframe past. And we saw this in the way it tried to recover from the mistake of handing its monopoly over to Microsoft and Intel. The virtual monopoly. What it did was you may not remember this, but it had OS/2 and Windows and it said to Microsoft, we'll keep OS/2 you take Windows. And the mistake IBM was making with sticking to the PC could be vertically integrated, like the main frame. Now let's fast forward to Microsoft. Microsoft monopoly power was earned in the 1980s and carried into the 1990s. And in 1998 the DOJ filed the lawsuit against Microsoft alleging that the company was illegally thwarting competition, which I argued at the time was the case. Now, ironically, this is the same year that Google was started in a garage. And I'll come back to that in a minute. Now, in the early days of the PC, Microsoft they were not a dominant player in desktop software, you had Lotus 1-2-3, WordPerfect. You had this company called Harvard Presentation Graphics. These were discreet products that competed very effectively in the market. Now in 1987, Microsoft paid $14 million for PowerPoint. And then in 1990 launched Office, which bundled Spreadsheets, Word Processing, and presentations into a single suite. And it was priced far more attractively than the some of the alternative point products. Now in 1995, Microsoft launched Internet Explorer, and began bundling its browser into windows for free. Windows had a 90% market share. Netscape was the browser leader and a high flying tech company at the time. And the company's management who pooed Microsoft bundling of IE saying, they really weren't concerned because they were moving up the stack into business software, now they later changed that position after realizing the damage that Microsoft bundling would do to its business, but it was too late. So in similar moves of ineptness, Lotus refuse to support Windows at its launch. And instead it wrote software to support the (indistinct). A mini computer that you probably have never even heard of. Novell was a leader in networking software at the time. Anyone remember NetWare. So they responded to Microsoft's move to bundle network services into its operating systems by going on a disastrous buying spree they acquired WordPerfect, Quattro Pro, which was a Spreadsheet and a Unix OS to try to compete with Microsoft, but Microsoft turned the volume and kill them. Now the difference between Microsoft and IBM is that Microsoft didn't build PC hardware rather it partnered with Intel to create a virtual monopoly and the similarities between IBM and Microsoft, however, were that it fought the DOJ hard, Okay, of course. But it made similar mistakes to IBM by hugging on to its PC software legacy. Until the company finally pivoted to the cloud under the leadership of Satya Nadella, that brings us to Google. Google has a 90% share of the internet search market. There's that magic number again. Now IBM couldn't argue that consumers weren't hurt by its tactics. Cause they were IBM was gouging mainframe customers because it could on pricing. Microsoft on the other hand could argue that consumers were actually benefiting from lower prices. Google attorneys are doing what often happens in these cases. First they're arguing that the government's case is deeply flawed. Second, they're saying the government's actions will cause higher prices because they'll have to raise prices on mobile software and hardware, Hmm. Sounds like a little bit of a threat. And of course, it's making the case that many of its services are free. Now what's different from Microsoft is Microsoft was bundling IE, that was a product which was largely considered to be crap, when it first came out, it was inferior. But because of the convenience, most users didn't bother switching. Google on the other hand has a far superior search engine and earned its rightful place at the top by having a far better product than Yahoo or Excite or Infoseek or even Alta Vista, they all wanted to build portals versus having a clean user experience with some non-intrusive of ads on the side. Hmm boy, is that part changed, regardless? What's similar in this case with, as in the case with Microsoft is the DOJ is arguing that Google and Apple are teaming up with each other to dominate the market and create a monopoly. Estimates are that Google pays Apple between eight and $11 billion annually to have its search engine embedded like a tick into Safari and Siri. That's about one third of Google's profits go into Apple. And it's obviously worth it because according to the government's lawsuit, Apple originated search accounts for 50% of Google search volume, that's incredible. Now, does the government have a case here? I don't know. I'm not qualified to give a firm opinion on this and I haven't done enough research yet, but I will say this, even in the case of IBM where the DOJ eventually dropped the lawsuit, if the U S government wants to get you, they usually take more than a pound of flesh, but the DOJ did not suggest any remedies. And the Sherman act is open to wide interpretation so we'll see. What I am suggesting is that Google should not hang too tightly on to it's search and advertising past. Yes, Google gives us amazing free services, but it has every incentive to appropriate our data. And there are innovators out there right now, trying to develop answers to that problem, where the use of blockchain and other technologies can give power back to us users. So if I'm arguing that Google shouldn't like the other great tech monopolies, hang its hat too tightly on the past, what should Google do? Well, the answer is obvious, isn't it? It's cloud and edge computing. Now let me first say that Google understandably promotes G Suite quite heavily as part of its cloud computing story, I get that. But it's time to move on and aggressively push into the areas that matters in cloud core infrastructure, database, machine intelligence containers and of course the edge. Not to say that Google isn't doing this, but there are areas of greatest growth potential that they should focus on. And the ETR data shows it. But let me start with one of our favorite graphics, which shows the breakdown of survey respondents used to derive net score. Net score remembers ETR's quarterly measurement of spending velocity. And here we show the breakdown for Google cloud. The lime green is new adoptions. The forest green is the percentage of customers increasing spending more than 5%. The gray is flat and the pinkish is decreased by 6% or more. And the bright red is we're replacing or swapping out the platform. You subtract the reds from the greens and you get a net score at 43%, which is not off the charts, but it's pretty good. And compares quite favorably to most companies, but not so favorite with AWS, which is at 51% and Microsoft which is at 49%, both AWS and Microsoft red scores are in the single digits. Whereas Google's is at 10%, look all three are down since January, thanks to COVID, but AWS and Microsoft are much larger than Google. And we'd like to see stronger across the board scores from Google. But there's good news in the numbers for Google. Take a look at this chart. It's a breakdown of Google's net scores over three survey snapshots. Now we skip January in this view and we do that to provide a year of a year context for October. But look at the all important database category. We've been watching this very closely, particularly with the snowflake momentum because big query generally is considered the other true cloud native database. And we have a lot of respect for what Google is doing in this area. Look at the areas of strength highlighted in the green. You've got machine intelligence where Google is a leader AI you've got containers. Kubernetes was an open source gift to the industry, and linchpin of Google's cloud and multi-cloud strategy. Google cloud is strong overall. We were surprised to see some deceleration in Google cloud functions at 51% net scores to be on honest with you, because if you look at AWS Lambda and Microsoft Azure functions, they're showing net scores in the mid to high 60s. But we're still elevated for Google. Now. I'm not that worried about steep declines, and Apogee and Looker because after an acquisitions things kind of get spread out around the ETR taxonomy so don't be too concerned about that. But as I said earlier, G Suite may just not that compelling relative to the opportunity in other areas. Now I won't show the data, but Google cloud is showing good momentum across almost all interest industries and sectors with the exception of consulting and small business, which is understandable, but notable deceleration in healthcare, which is a bit of a concern. Now I want to share some customer anecdotes about Google. These comments come from an ETR Venn round table. The first comment comes from an architect who says that "it's an advantage that Google is "not entrenched in the enterprise." Hmm. I'm not sure I agree with that, but anyway, I do take stock in what this person is saying about Microsoft trying to lure people away from AWS. And this person is right that Google essentially is exposed its internal cloud to the world and has ways to go, which is why I don't agree with the first statement. I think Google still has to figure out the enterprise. Now the second comment here underscores a point that we made earlier about big query customers really like the out of the box machine learning capabilities, it's quite compelling. Okay. Let's look at some of the data that we shared previously, we'll update this chart once the company's all report earnings, but here's our most recent take on the big three cloud vendors market performance. The key point here is that our data and the ETR data reflects Google's commentary in its earning statements. And the GCP is growing much faster than its overall cloud business, which includes things that are not apples to apples with AWS the same thing is true with Azure. Remember AWS is the only company that provides clear data on its cloud business. Whereas the others will make comments, but not share the data explicitly. So these are estimates based on those comments. And we also use, as I say, the ETR survey data and our own intelligence. Now, as one of the practitioners said, Google has a long ways to go as buddy an eighth of the size of AWS and about a fifth of the size of Azure. And although it's growing faster at this size, we feel that its growth should be even higher, but COVID is clear a factor here so we have to take that into consideration. Now I want to close by coming back to antitrust. Google spends a lot on R&D, these are quick estimates but let me give you some context. Google shells out about $26 billion annually on research and development. That's about 16% of revenue. Apple spends less about 16 billion, which is about 6% of revenue, Amazon 23 billion about 8% of the top line, Microsoft 19 billion or 13% of revenue and Facebook 14 billion or 20% of revenue, wow. So Google for sure spends on innovation. And I'm not even including CapEx in any of these numbers and the hype guys as you know, spend tons on CapEx building data centers. So I'm not saying Google cheaping out, they're not. And I got plenty of cash in there balance sheet. They got to run 120 billion. So I can't criticize they're roughly $9 billion in stock buybacks the way I often point fingers at what I consider IBM's overly wall street friendly use of cash, but I will say this and it was Jeff Hammerbacher, who I spoke with on the Cube in the early part of last decade at a dupe world, who said "the best minds of my generation are spending there time, "trying to figure out how to get people to click on ads." And frankly, that's where much of Google's R&D budget goes. And again, I'm not saying Google doesn't spend on cloud computing. It does, but I'm going to make a prediction. The post cookie apocalypse is coming soon, it may be here. iOS 14 makes you opt in to find out everything about you. This is why it's such a threat to Google. The days when Google was able to be the keeper of all of our data and to house it and to do whatever it likes with that data that ended with GDPR. And that was just the beginning of the end. This decade is going to see massive changes in public policy that will directly affect Google and other consumer facing technology companies. So my premise is that Google needs to step up its game and enterprise cloud and the edge much more than it's doing today. And I like what Thomas Kurian is doing, but Google's undervalued relative to some of the other big tech names. And I think it should tell wall street that our future is in enterprise cloud and edge computing. And we're going to take a hit to our profitability and go big in those areas. And I would suggest a few things, first ramp up R&D spending and acquisitions even more. Go on a mission to create cloud native fabric across all on-prem and the edge multicloud. Yes, I know this is your strategy, but step it up even more forget satisfying investors. You're getting dinged in the market anyway. So now's the time the moon wall street and attack the opportunity unless you don't see it, but it's staring you right in the face. Second, get way more cozy with the enterprise players that are scared to death of the cloud generally. And they're afraid of AWS in particular, spend the cash and go way, way deeper with the big tech players who have built the past IBM, Dell, HPE, Cisco, Oracle, SAP, and all the others. Those companies that have the go to market shops to help you win the day in enterprise cloud. Now, I know you partner with these companies already, but partner deeper identify game-changing innovations that you can co-create with these companies and fund it with your cash hoard. I'm essentially saying, do what you do with Apple. And instead of sucking up all our data and getting us to click on ads, solve really deep problems in the enterprise and the edge. It's all about actually building an on-prem to cloud across cloud, to the edge fabric and really making that a unified experience. And there's a data angle too, which I'll talk about now, the data collection methods that you've used on consumers, it's incredibly powerful if applied responsibly and correctly for IOT and edge computing. And I don't mean to trivialize the complexity at the edge. There really isn't one edge it's Telcos and factories and banks and cars. And I know you're in all these places Google because of Android, but there's a new wave of data coming from machines and cars. And it's going to dwarf people's clicks and believe me, Tesla wants to own its own data and Google needs to put forth a strategy that's a win-win. And so far you haven't done that because your head is an advertising. Get your heads out of your ads and cut partners in on the deal. Next, double down on your open source commitment. Kubernetes showed the power that you have in the industry. Ecosystems are going to be the linchpin of innovation over the next decade and transcend products and platforms use your money, your technology, and your position in the marketplace to create the next generation of technology leveraging the power of the ecosystem. Now I know Google is going to say, we agree, this is exactly what we're doing, but I'm skeptical. Now I think you see either the cloud is a tiny little piece of your business. You have to do with Satya Nadella did and completely pivot to the new opportunity, make cloud and the edge your mission bite the bullet with wall street and go dominate a multi-trillion dollar industry. Okay, well there you have it. Remember, all these episodes are available as podcasts, so please subscribe wherever you listen. I publish weekly on Wikibond.com and Siliconangle.com and I post on LinkedIn each week as well. So please comment or DM me @DVollante, or you can email me @David.Vollante @Siliconangle.com. And don't forget to check out etr.plus that's where all the survey action is. This is Dave Vollante for the Cube Insights powered by ETR. Thanks for watching everybody be well. And we'll see you next. (upbeat instrumental)
SUMMARY :
insights from the CUBE in ETR. in the mid to high 60s.
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Breaking Analysis: CIOs Expect 2% Increase in 2021 Spending
from the cube studios in palo alto in boston bringing you data-driven insights from the cube and etr this is breaking analysis with dave vellante cios in the most recent september etr spending survey tell us that they expect a slight sequential improvement in q4 spending relative to q3 but still down four percent from q4 2019 so this picture is still not pretty but it's not bleak either to whit firms are adjusting to the new abnormal and are taking positive actions that can be described as a slow thawing of the deep freeze hello everyone this is dave vellante and welcome to this week's wikibon cube insights powered by etr in this breaking analysis we're going to review fresh survey data from etr and provide our outlook for both q4 of 2020 and into 2021. now we're still holding at our four to five percent decline in tech spending for 2020 but we do see light at the end of the tunnel with some cautions specifically more than a thousand cios and it buyers have we've surveyed expect tech spending to show a slight upward trend of roughly two percent in 2021. this is off of a q4 decline of 4 relative to q4 2019 but i would put it this way a slightly less worse decline sequentially from q3 last quarter we saw a 5 decline in spending okay so generally more of the same but things seem to be improving again with caveats now in particular we'll show data that suggests technology project freezes are slowly coming back and we see remote workers returning at a fairly significant rate however executives expect nearly double the percentage of employees working remotely in the midterm and even long term than they did pre-covert that suggests that the work from home trend is not cyclical but showing signs of permanence and why not cios report that on balance productivity has been maintained or even improved during covit now of course this all has to be framed in the context of the unknowns like the fall and even winter surge what about fiscal policy there's uncertainty in the election social unrest all right so let's dig into some of the specifics of the etr data now i mentioned uh the number of respondents at over a thousand i have to say this was predominantly a us-based survey so it's it's 80 sort of bias to the u.s and but it's also weighted to the big spenders in larger organizations with a nice representation across industries so it's good data here now you can see here the slow progression of improvement relative to q3 which as i said was down five percent year-on-year with the four percent decline expected in q4 now etr is calling for a roughly four percent decline for the year you know i've been consistently in the four to five percent decline range and agree with that outlook and you can see cios are planning for a two percent uptick in 2021 as we said at the open now in our view this represents some prudent caution and i think there's probably some upside but it's a good planning assumption for the market overall in my view now let's look at some of the actions that organizations are taking and how that's changed over time you can see here that organizations they're slowly releasing that grip on tech spending overall you know still no material change in employees working from home or traveling we can see that hiring freezes are down that's that's positive in the green as our new i.t deployment freezes and a slight uptick in acceleration of new deployments now as well you see fewer companies are planning layoffs and while small the percent of companies adding head count has doubled from last quarter's you know minimal number all right so this is based on survey data at the end of the summer so it reflects that end of summer sentiment so we got to be a little bit cautious here and i think cios are you know by nature cautious on their projections of two percent up in 2021. now importantly remember this does not get us back to 20 20 19 spending levels so we may be seeing a kind of a long slow climb out of this you know tepid market maybe 2022 gets back over 2019 before we start to see sustained growth again and remember these recoveries are rarely smooth they're not straight lines so you got to expect some choppiness with you know some pockets of opportunity which we'll discuss here in this slide we're showing the top areas that respondents cited as spending priorities for q4 and into 2021 so the chart shows the ratings based on a seven-point scale and these are the top spending initiatives heading into the year end now as we've been saying for the better part of a decade cyber security is a do-over and i've joked you know if it ain't broke don't fix it well coven broke everything and cyber is an area that's seeing long-term change in my opinion endpoint security identity access management cloud security security as a service these are all trends that we're seeing as really major waves as a result of covid now it's coming at the expense of large install bases of things like traditional hardware-based firewalls and we've talked about this a lot in previous segments cloud migration is interesting and i really think it needs some interpretation i mean nobody likes to do migrations so i would suggest this includes things like i have a bunch of people answering phones and offices or i had and then overnight boom the offices are closed so i needed a cloud-based solution i didn't just lift and ship my shift my entire phone routing system you know from the office into the cloud but i probably pivoted to a cloud solution to support those work from home employees now my guess is i think that would be included in these responses i mean i do know an example of an insurance company that did migrate its claims application to the cloud during coven but this was something that they were you know planning to do pre-covered and i guess the point here is twofold again like i said migrations are hairy nobody wants to do them and i think this category really means i'm increasing my use of the cloud so i'm kind of migrating my my operations over time to the cloud all right look at collaboration no shocker here we've pounded you know zoom and webex to death analytics is really interesting we have talked extensively uh and have been covering snowflake and we pointed out that there's a new workload that has emerged in the cloud it's not just snowflake you know there are others aws redshift google with bigquery and and others but snowflake is the off the charts you know hot ipo and so we we talk a lot about it but it relates to this easy setup and access to a data layer with having you know requisite security and governance and this market is exploding adding ai on top and really doing this in the cloud so you can scale it up or down and really only pay for what you need that's a real benefit to people compare that to the traditional edw snake swallowing a basketball i got to get every new intel chip you're not dialing up down down you're over provisioning and half the time you're not using you know half most of the time you're not utilizing what you've paid for all right look at networking you know traffic patterns changed overnight with covet ddos attacks are up 25 to 40 percent uh since coven cyber attacks overall are up 400 percent this year so these all have impacts on the network machine learning and ai i talked about a little bit earlier about that but organizations are realizing that infusing ai into the application portfolio it's becoming really an imperative much more important as the automation mandate that we've talked about becomes more acute people you can't scale humans at this at the pace of technology so automation becomes much more important that of course leads us to rpa now you might think rpa should be a higher priority but i think what's happening here is i t organizations they were scrambling to plug holes in the dike rpa is somewhat more strategic and planful our data suggests that rpa remains one of the most elevated spending categories in terms of net score etr's measure of spending momentum so this means way more people are spending more than spending less in the rpa category so it really has a lot of legs in fact with the exception of container orchestration i think rpa is a sector that has the highest net score i think you'll see that in the upcoming surveys it's as high or even higher than ai i think it's higher than cloud it's just that it remember this is an it survey and a lot of the rpa stuff is going on at the business level but it had to keep the ship afloat when coveted hit which somewhat shifted priorities but but rpa remains strong now let's go back uh to the work from home trend for a moment i know it's been been played out and kind of beat on really heavily covered but i got to tell you etr was the very first on this trend it was way back in march and the data here is instructive it shows that the percentage of employees working from home prior to cor covid currently working from home the percent expected in six months and then those expected essentially permanently and this is primarily work from home versus yeah i don't work a day or two per week it's really the the five day a week i i work remotely as you can see only 16 percent of employees were working from home pre pandemic whereas more than 70 percent are at home today and cios they actually see a meaningful decline in that number over the next six months you know we'll see based on how covid comes back and you know this fall and winter surge and how will that will affect these plans but look what it does long term it settles in at like 34 percent that's double pre-covet so really a meaningful and permanent impact is expected from the isolation economy that we're in today and again why not look at this data it shows the distribution of productivity improvements so that while 23 of respondents said work from home productivity impacts were neutral nearly half i think it was 48 if you add up those bars on the right nearly half are seeing productivity improvements well less than 30 percent see a decline in productivity and you can see the etr quants they peg the average gain at between three and five percent that's pretty significant now of course not everyone can work from home if you're working at a restaurant you really you know unless you're in finance you really can't work from home but we're seeing in this digital economy with cloud and other technologies that we actually can work from pretty much anywhere in the world and many employees are going to look at work from home options as a benefit you know it was just a couple years ago remember that we were talking about companies like ibm and yahoo who mandated coming into the office i mean that was like 2017 2018 time frame well that trend is over now let me give you a quick preview of some of the other things that we're seeing and what the etr data shows now let me also say i'm just scratching the surface here etr has deep deep data cuts they have the sas platform allows you to look at the data all different ways and if you're not working with them you should be because the data gets updated so frequently every quarter there's new data there's drill down surveys and it's forward-looking so you know a lot of the survey data or a lot of the data that we use market share data and other data are sort of looking back you know you use your sales data your sales forecast that's obviously forward-looking but but the etr survey data can actually give an observation space outside of your sales force and no i'm not getting paid by etr but but it's been such a valuable resource i want to make it available and make the community aware of it all right so let's do a little speed round on on some of the the vendors of interest that we've talked about in the last several segments last couple years actually many years decade anyway start with aws aws continues to be strong but they they have less momentum than microsoft this is sort of a recurring pattern here but aws churn is low low low not a lot of people leaving the aws platform despite what we hear about this repatriation trend data warehousing is a little bit soft whereas we see snowflake very very strong but aws share is really strong inside of large companies so cloud and teams and security are strong from microsoft whereas data warehouse and ai aren't as robust as we've seen before but but microsoft azure cloud continues to see a little bit more momentum than aws so we'll watch that next quarter for aws earnings call now google has good momentum and they're steady especially in cloud database ai and analytics we've talked a lot about how google's behind the big two but nonetheless they're showing good good momentum servicenow very low churn but they're kind of hitting the law of large numbers still super strong in large accounts but not the same red hot hat red hot momentum as we've seen in the past octa is showing continued momentum they're holding you know close to number one or that top spot in security that we talked about last time no surprise given the increased importance of identity access management that we've been talking about so much crowdstrike last survey in july they showed some softness despite a good quarter and and we we're seeing continued to sell it to deceleration in the survey now that's from extremely elevated levels but it's significantly down from where crowdstrike was at the height of the lockdown i mean we like the sector of endpoint security and crowdstrike is definitely a leader there and you know well-managed company company but you know maybe they got hit with uh with you know a quick covet injection with with a step up function that's maybe moderating somewhat you know maybe there's some competition you know vmware freezing the market with carbon black i i really don't see that i think it's it's it's you know maybe there's some survey data isn't reflective of of what what crowdstrike is seeing we're going to see in the upcoming earnings release but it's something that we're watching very closely you know two survey snapshots with crowdstrike being a little bit softer it doesn't make a sustained trend but we would have liked to seen you know a little bit stronger this this quarter the data's still coming in so we'll see sale point is one we focused on recently and we see very little negative in their numbers so they're holding solid z scalar showing pretty strong momentum and while there was some concern last survey within large organizations it seemed that might have been a survey anomaly because z scalar they had a strong quarter a good outlook and we're seeing a strong recovery in the most recent data so it also looks like z z scaler is pressuring some of palo alto network's dominance and momentum heading into the quarter so we'll pay close attention to that we've said we like palo alto networks but they're so big uh they've got some exposures but they can offset those you know and they're doing a better job in cloud with their pricing models and sort of leaning into some of the the market waves uh sale point appears to be holding serve you know heading into the fourth quarter snowflake i mean what can we say it continues to show some of the strongest spending momentum going into q4 and into 2021 no signs of slowing down they're going to have their first earnings reports coming up you know in a few months so i i got to believe they got it together and and they're going to be strong reports uipath and momentum is is slowing down a bit but existing customers keep spending with ui path and there's very few defections so it looks like their land and expand is working pretty well automation anywhere continues to be strong despite comments about the sector earlier which showed you know maybe it wasn't as high a priority some other sectors but as i said you know it's still really really strong strong in terms of momentum and automation anywhere in uipath they continue to battle it out for the the top spot within the data set within the automation data set well i should say within rpa i mean companies like pega systems have a broader automation agenda and we really like their strategy and their execution databricks you know hot company once a hot company and still hot but we're seeing a little bit of a deceleration in the survey even though new customer acquisition is quite strong put it this way databricks is strong but not the off the chart outperformer that it used to be this is how etr frame that their analysis so i want to obviously credit that to them datadog showing the most strength in the application performance management or monitoring sector whichever you prefer but generally the the net scores in that sector as we talked about last week they're not great as a sector when you compare it to other leading sectors like cloud or automation rpa as an example container orchestration you know apm is kind of you know significantly lower it's not it's not as low as some of the on-prem on-prem infrastructure or some of the on-prem software but you know given datadog's high valuation it's somewhat of a concern so keep an eye on that mongodb you know they got virtually no customer churn but they're losing some momentum in terms of net score in the survey which is something we're keeping an eye on and a big downtick in in large organization acquisitions within the data so in other words they had a lot of new acquisitions within large companies but that's down now again that could be anomalies in the data i don't want to you know go to the bank on that necessarily but that's something to watch zoom they keep growing but etr data cites a churn of actually up to seven percent due to some security concerns so that was widely reported in the press and somewhere slower velocity for zoom overall due to possible competition from microsoft teams but i tell you it has an amazing stat that etr threw out pre-cove at zoom penetration in the education vertical was 15 today it's over 80 percent wowza cisco cisco's core is weak as we've said you've seen that in their earnings numbers it's it's there's softness there but security meraki those are two areas that remain strong same kind of similar story to last quarter survey pure storage you know they're the the high flyer they're like the one-eyed man in the land of the the storage blind so storage you know not a great market we've talked about that we've seen some softness in the the data set from uh in pure storage and really often sympathy with the generally back burner storage market you know again they they still outperforming their peers but we've seen slower growth rates there in the in in the survey and that's been reflected in their earnings uh so we've been talking about that for a while really keeping an eye on on on pure they made some acquisitions trying to expand their market enough said about that rubric rubric's interesting they kind of were off the charts in a couple surveys ago and they really come off of those highs you know anecdotally we're hearing some concerns in in the market it's hard to tell the private company cohesity has overtaken rubric and spending momentum now for the second quarter in a row you know they're still not as prevalent in the data set we'd like to see more ends from cohesity remember this is sort of a random sample across multiple industries we let the or etr lets the the respondents tell them what they're buying and what they're spending on you know but because cohesity has the highest net score relative to to compares like rubric like veeam you know i even threw in when i looked at nutanix pure dell emcs vxrail those are not direct competitors but they're you know kind of quasi compares if you will new relic they're showing some concerning trends on churn and the company is way off its 2018 momentum highs in the survey and we talked about this last week some of the challenges new relic is facing but we like their tech the nrdb is purpose-built for monitoring and performance management and we feel like you know they can retain their leadership if they can can pull it together we talked about elliott management being in there so that's something that we're watching red hat is showing strength in open shift really really strong ibm you know services exposure uh it's it's not the greatest business in the world right now at the same time there's there's crosswinds there at the same time people you know need some services and they need some help there but the certainly the outsourcing business so there's you know countervailing you know crosswinds uh within ibm but openshift bright spot i i think you know when i look at at the the red hat acquisition yeah 34 billion but but it's it's pretty obvious why ibm made that move um but anyway ibm's core business continues to be under under pressure that's why red hat is such an important component which brings me to vmware vmware has been an execution machine they had vmworld this past week uh we talked last month about the strength of vmware cloud on aws and it's still strong and and vmware cloud portfolio with vmware cloud foundation and other offerings but other than tanzu vmware is in this october survey of the first first look shows some deceleration really across the board you know one potential saving grace etr shared with me is that the fortune 500 spending for vmware is stronger so maybe on a spend basis when i say stronger stronger stronger than the mean so maybe on a spend basis vmware is okay but there seems to be some potential exposure there you know we won't know for sure until late next year uh how the dell reshuffle is going to affect them but it's going to be interesting to see how dell restructures vmware's balance sheet to get its own house in order and remember dell wants to get to investment grade for its own balance sheet yet at the same time it wants to keep vmware at investment grade but the interesting thing to watch is what impact that's going to have on vmware's ability to fund its future and we're not going to know that for a long long time but you know we'll keep an eye on on those developments now dell for its part showing strength and work from home and also strengthen giant public and privates which is a bellwether in the etr data set uh you know these are huge private companies for example uh koch industries would be one you know massive private companies mars would be another example not necessarily that they're the ones responding although my guess is they are it's it's anonymous but actually etr actually knows and they can identify who those bell weathers are and it's been a it's been a predictor of performance for the last you know better part of a decade so we'll see vxrail is strong um you know servers and storage they're they're still muted relative to last year but not really down from july so you know holding on dell holding on to it to to a tepid spending outlook they got such huge exposure on-prem you know so on balance i wouldn't expect you know a barn burner out of dell you know but they got a big portfolio and they've got a lot of a lot of options there and remember they still have the the still have they have a pc uh business unlike hpe which i'll talk about in in in a moment talk about now aruba is the bright spot for hpe but servers and storage those seem to be off you know similar to dell uh but but but maybe even down further i think you know dell is kind of holding relative to last quarter survey you know down from earlier this year and certainly down from from last year uh but hpe seems to be on a steeper downward trajectory uh in storage and service from the survey you know we'll see again you know one one snapshot quarter this is not a trend to make uh but again storage looks particularly soft which is a bit of a concern and we saw that you know in hpe's numbers you know last quarter um customer acquisition is strong for nutanix but overall spending is decelerating versus a year ago levels uh we know about the 750 million dollar injection uh from from bain capital basically you know in talking to bain what essentially they're doing is they they're betting on upside in the hyper-converged marketplace it's true that from a penetration standpoint there's a long long way to go and it's also true that nutanix is shifting from a you know perpetual model you know boom by the the capex to a in an annual occurring revenue model and they kind of need a bridge of cash to sort of soften that blow we've seen companies like tableau make that transition adobe successfully made that transition splunk is in that transition now and it's you know kind of funky for them but at any rate you know within that infrastructure software and virtualization sectors you know nutanix is showing some softness but in things like storage actually nutanix looking pretty strong very strong actually so again this theme of of these crosswinds uh supporting some companies whereas they're exposed in other areas you certainly see that with large companies and and nutanix looks like it's got some momentum in some areas and you know challenges in in others okay so that's just a quick speed dating round with some of the vendor previews for the upcoming survey so i just want to summarize now and we'll wrap so we see overall tech spending off four to five percent in 2020 with a slightly less bad slightly less bad q4 sequentially relative to q3 all this is relative to last year so we see continued headwinds coming into 2021 expect low single-digit spending growth next year let's call it two percent and there are some clear pockets of growth taking advantage of what we see is a more secular work from home trend particularly in security although we're watching some of the leaders shift positions cloud despite the commentary earlier remains very very strong aws azure google red hat open shift serverless kubernetes analytic cloud databases all very very strong automation also stands out as as a a priority in what we think is the coming decade with an automation mandate and some of the themes we've talked about for a long time particularly the impact of cloud relative to on-prem you know we don't see this so-called repatriation as much of a trend as it is a bunch of fun from on-prem vendors that don't own a public cloud so just you just don't see it i mean i'm sure there are examples of oh we did something in the cloud we lifted and shifted it didn't work out we didn't change our operating model okay but the the number of successes in cloud is like many orders of magnitude you know greater than the numbers of failures on the plus side however the for the on-prem guys the hybrid and multi-cloud spaces are increasingly becoming strategic for customers so that's something that i've said for a long time particularly with multi-cloud we've kind of been waiting it's been a lot of vendor power points but that really we talked to customers now they're hedging their bets in cloud they're they're putting horses for courses in terms of workloads they're they're they're not betting their business necessarily on a single cloud and as a result they need security and governance and performance and management across clouds that's consistent so that's actually a a really reasonable and significant opportunity for a lot of the on-prem vendors and as we've said before they're probably not necessarily going to trust the cloud players the public cloud players to deliver that they're going to want somebody that's cloud agnostic okay that's it for this week remember all these episodes are available as podcasts wherever you listen so please subscribe i publish weekly on wikibon.com and siliconangle.com and don't forget to check out etr.plus for all the survey action and the analytics these guys are amazing i always appreciate the comments on my linkedin posts thank you very much you can dm me at d vallante or email me at david.volante at siliconangle.com and this is dave vellante thanks for watching this episode of cube insights powered by etr be well and we'll see you next time you
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Breaking Analysis: Snowflake's IPO the Rewards & Perils of Early Investing
from the cube studios in palo alto in boston bringing you data-driven insights from the cube and etr this is breaking analysis with dave vellante snowflake's eye-popping ipo this week has the industry buzzing we have had dozens and dozens of inbound pr from firms trying to hook us offering perspectives on the snowflake ipo so they can pitch us on their latest and greatest product people are pumped and why not an event like this doesn't happen very often hello everyone and welcome to this week's wikibon cube insights powered by etr in this breaking analysis we'll give you our take on the snowflake ipo and address the many questions that we've been getting on the topic i'm also going to discuss at the end of this segment an angle for getting in on the ground floor and investments which is not for the faint of heart but it's something that i believe is worth talking about now let's first talk about the hottest ipo in software industry history first i want to say congratulations to the many people at snowflake you know the big hitters yeah they're all the news slootman mooglia spicer buffett benioff even scarpelli interestingly you know you don't hear much about the founders they're quite humble and we're going to talk about that in some future episodes but they created snowflake they had the vision and the smarts to bring in operators that could get the company to this point so awesome for them but you know i'm especially happy for the rank and file and the many snowflake people where an event like this it really can be life-changing versus the billionaires on the leaderboard so fantastic for you okay but let's get into the madness as you know by now snowflake ipod at a price of 120. now unless you knew a guy he paid around 245 at the open that's if you got in otherwise you bought at a higher price so you kind of just held your nose and made the trade i guess you know but snowflakes value it went from 33 billion to more than 80 billion in a matter of minutes now there's a lot of finger pointing going on this is this issue that people are claiming that it was underpriced and snowflake left four billion dollars on the table please stop that's just crazy to me snowflakes balance sheet is in great shape thanks to this offering and you know i'm not sure jamming later stage investors even more would have been the right thing to do this was a small float i think it was around 10 percent of the company so you would expect a sharp uptick on day one i had predicted a doubling to a 66 billion dollar valuation and it ended up around 70. now the big question that we now get is is this a fair valuation and can snowflake grow into its value we'll address this in more detail but the short answer is snowflake is overvalued in my opinion right now but it can grow into its valuation and of course as always they're going to be challenges now the other comment we get is yeah but the company is losing tons of money and i say no kidding that's why they're so valuable we've been saying for years that the street right now is rewarding growth because they understand that to compete in software you need to have massive scale so i'm not worried in the least about snowflakes bottom line not yet eventually i'm going to pay much closer attention to operating cash flow but right now i want to see growth i want to see them grow into their valuation now the other common question we get is should i buy when should i buy what are the risks and can snowflake compete with the biggest cloud vendors i'll say this before we get into it and i've said before look it's it's very rare that you're not going to get better buying opportunities than day one of an ipo and i think in this case you will i remember back in 2015 it was i think it was the first calendar for quarter and servicenow missed its earnings and the stock got hit and we had the opportunity to interview frank slootman then ceo of servicenow right after that and i think it's instructive to hear what he said let's listen roll the clip well yeah i think that a lot of the high-flying cloud companies and obviously we're one of them you know we're we're priced to perfection right um and that's that's not an easy place to be for uh for for anybody and you know we're not really focused on that it's it's this is a marathon you know every quarter is one mile marker you can't get too excited about you know one versus the other we're really pacing ourselves we're building you know an enterprise that's going to be here for for a long time you know and after that we saw the stock drop as low as 50 today servicenow is a 450 stock so my point is that snowflake like servicenow is going to be priced to perfection and there will be bumps in the road possibly macro factors or other and if you're a believer you'll have opportunities to get in so be patient now finally i'm going to make some comments later but i'll give you the bumper sticker right now i mean i calculated the weighted average price that the insiders paid on the the s1 that they paid for snowflake and it came out to around six dollars a share and i heard somebody say on tv it was five dollars but my weighted average math got me to six dollars regardless on day one of the ipo the insiders made a 50x return on their investment if you bought on day one you're probably losing some money or maybe about even and there are some ground floor opportunities that exist that are complicated and may be risky but if you're young and motivated or older and have some time to research i think you'll be interested in what i have to say later on all right let's compare snowflake to some other companies on a valuation basis this ought to be interesting so this chart shows some high flyers as compared to snowflake we show the company the trailing 12-month revenue the market cap at the close of the 16th which is the day that snowflake ipod and then we calculate and sort the data on the revenue multiple of the trailing 12 months and the last column is the year-on-year growth rate of the last quarter and i used trailing 12 months because it's simple and it's easy to understand and it makes the revenue multiple bigger so it's more dramatic and many prefer to use a forward revenue uh but that's why i put the growth rate there you can pick your own projected revenue growth and and do the math yourself so let's start with snowflake 400 million dollars in revenue and that's based on a newish pricing model of consumption not a sas subscription that locks you in for a year or two years or three years i love this model because it's true cloud and i've talked about it a while so for a while so i'm not going to dwell on it today but you can see the trailing 12-month revenue multiple is massive and the growth rate is 120 which is very very impressive for a company this size zoom we put zoom in the chart just because why not and and the growth grade is sick so so who knows how that correlates to the revenue multiple but as you can see snowflake actually tops the zoom frothiness on that metric now maybe zoom is undervalued i should take that back let's see i think crowdstrike is really interesting here and as a company that we've been following and talking about quite a bit in my last security breaking analysis they were at a 65 x trailing 12-month revenue multiple and you see how that's jumped since they reported and they beat expectations but they're similar in size to snowflake with a slower growth rate in a lower revenue multiple so there's some correlation between that growth rate and the revenue multiple sort of now snowflake pulled back on day two it was down early uh this morning as you would expect with both the market being off and maybe some profit taking you know if you got in an allocation at 120 why not take some profits and play with house money so snowflake's value is hovering today it actually bounced back is hovering today you're just under 70 billion and that that brings the revenue multiple down a bit but it's still very elevated now if you project 2x growth let's say 100 for next year and the stock stays in some kind of range which i think it likely will you could see snowflake coming down to crowdstrike revenue multiples in 12 months it'll depend of course on snowflakes earnings reports which i'm sure are going to beat estimates for the next several quarters and if if it's growing faster than these others at that time it should command a premium you know wherever the market prices market's going to go up it's going to go down but we'll look at all these companies i think on a relative basis snowflakes still should command a premium at higher growth rates so you can see also in this chart you've got shopify awesome mongodb twilio servicenow and their respective growth rates shopify incredibly impressive [ __ ] and twilio as well servicenow is like the old dog in this mix so that's kind of interesting now the other big question we get is can snowflake grow in to its valuation this is a chart we shared with you a bit ago and it talks to snowflake's total available market and its expansion opportunity there tam expansion this is something we saw slootman execute at servicenow when everybody underestimated that company's value and i'll briefly explain here look snowflake is disrupting the traditional data warehouse and data lake markets data lake spending is relatively small it's under 2 billion but data lakes they're inexpensive and that's what made them attractive the edw market however the enterprise data warehouse market is it's much much larger now traditional edws they're they're big they're slow they're cumbersome they're expensive and they're complicated but they've been operationalized and are critical for companies reporting and basic analytics but they've failed to live up to their promise of the 360 degree view of the customer and real-time analytics you know i had a customer tell me a while ago that my data warehouse it's like a snake swallowing a basketball he gave me example where a change in a regulation this was a financial company it would occur and it would force a change in the data model in their data warehouse and they'd have to ingest all this new data and the data warehouse choked and every time intel came out with a new processor they'd rush out they'd throw more compute at the problem he called this chasing the chips now what snowflake did was to envision a cloud native world where you could bring compute to massive data volumes on an elastic basis and only pay for what you use sounds so simple but technically snowflakes founders and those innovations of that innovation of separating compute from storage to leverage the flexibility of the cloud it really was profound and clearly based on this week's performance was the right call now i'll come back to this in a bit now where we think snowflake is going is to build a data cloud and and you can see this in the chart where your data can be ingested and accessed to perform near real-time analytics with machine learning and ai and snowflake's advantage as we've discussed in the past is that it runs on any cloud and it can ingest data from a variety of sources now there are some challenges here we're not saying that snowflake is going to participate in all these use cases that we show however with its resources now we expect snowflake to create new capabilities organically and then do tuck-in acquisitions that will allow it to attack many more more use cases in adjacent markets and so you look at this chart and the third layer if that's 60 billion it means snowflake needs to extend into the fourth layer because its valuation is already over 60 billion it's not going to get 100 market share so we call this next layer automated decision making this is where real time analytics and systems are making decisions for humans and acting in real time now clearly data is going to be a pretty critical part of this equation now at this point it's unclear that snowflake has the capability to go after this space as much of the data in this area is probably going to live at the edge but snowflake is betting on becoming a data data layer across clouds and presumably at the edge and as you can see this market is enormous so there's no lack of tam in our view for snowflakes that brings us to the other big question around competition everybody's talking about this look a lot of the investment thesis behind snowflakes snowflake is that slootman and his army including cfo mike scarpelli and what they did at servicenow will be repeated scarpelli is this operational guru he keeps the engine running you know with very very tight controls and you know what it's a pretty good bet snoopman and scarpelli and their team i'm not denying that but i will tell you that snowflake's competition is much more capable than what servicenow faced in its early days now here's a picture of some of the key competitors this is one of our favorites the xy graph and on the vertical axis is net score or spending momentum that is etr's version of velocity based on their quarterly surveys now i'm showing july survey october is in the works it's in the field as i speak on the horizontal axis is market share or pervasiveness in the data set so it's a proxy for market share it's it's based on mentions not dollars and and that's why microsoft is so far to the right because they're huge and they're everywhere and they get a lot of mentions the more relevant data to us is the position of snowflake it remains one of the highest net scores in the entire etr survey based not just the database sector aw aws is its biggest competitor because most of snowflake's business runs on aws but google bigquery you can see there is is technically the most capable relative to snowflake because it's a true cloud native database built from the ground up whereas aws took a database that was built for on-prem par excel and brilliantly really made it work in the cloud by re-architecting many of the pieces but it still has legacy parts to it now here's oracle oracle's huge it's slow growth overall but it's making investments in r d we've talked about that a lot and that's going to allow it to hold on to its customers huge base and you can see teradata and cloud era cloudera is a proxy for data lakes which are low cost as i said and cloudera which acquired hortonworks is credited with the commercialization of that whole big datum and hadoop movement and then teradata is in there as well which of course they've been around forever now there are a zillion other database players we've heard a lot of them from a lot of them this week is on that inbound pr that i talked about but these are the ones that we wanted to focus on today the bottom line is we expect snowflakes vertical axis spending momentum to remain elevated and we think it will continue to steadily move to the right now let's drill into this data a bit more here we break down the components of etr's net score and this is specifically for snowflake over time now remember lime green is new adoptions the forest green is spending more relative to last year than more five percent more uh than last year or or greater gray is flat spending the pink is less spending and the bright red is we're leaving the platform the line up top that's netscore which subtracts the red from the green is an indicator of spending velocity the yellow line at the bottom is market market share or pervasiveness in the survey based on mentions now note the the blue text there that's etr's number one takeaway on snowflake two h-20 spending intentions on snowflake continue to trend robustly mostly characterized by high customer acquisition and expansion rates new adoptions market share among all customers is simultaneously growing impressive let's now look at snowflake against the competition in fortune 500 customers now here we show net score or again spending momentum over time for some of the key competitors and you can see snowflakes net score has actually increased since the april survey again this is the july survey this was taken the april survey was taken at the height of the us lockdown so snowflake's net score is actually higher in the fortune 500 than it was overall which is a good proxy for spend because fortune 500 spends more google mongodb and microsoft also also show meaningful momentum growth since the april survey you know notably aws has come off its elevated levels from last october and april it's still strong but that's something that we're going to continue to watch finally let's look at snowflakes market share or pervasiveness within the big three cloud vendors again this is a cut on the fortune 500 and you can see there are 125 respondents within the big three cloud and the fortune 500 and 21 snowflake respondents within that base of 125 and you can see the steady and consistent growth of share not huge ends but enough to give some confidence in the data now again note the etr callout but this trend is occurring despite the fact that each of the big three cloud vendors has its own competitive offering okay but i want to stress this is not a layup for snowflake as i've said this is not servicenow part two it's a different situation so let's talk about that look the competition here is not bmc which was servicenow's target as much as i love the folks at bmc we're talking here about aws microsoft and google amazon with redshift is dialed into this i've said often that they have copycatted snowflake in many cases and last fall at re invent we heard andy jassy make a big deal about separating compute from storage and he took a kind of a swipe at snowflake without mentioning them by name but let's listen to what andy jassy had had to say and then we'll come back and talk about it play the clip then what we did is because we have nitro like i was talking about earlier we built unique instances that have very fast bandwidth so that if you actually need some of those data from s3 for a query it moves much faster than if you just had to leave it there with without that high speed bandwidth instance and so with ra3s you get to separate your storage from your compute if it turns out by the way on your local ssds that you're not using all the ssd on that local ssd you only pay for what you use so a pretty significant enhancement for customers using redshift at the same time if you think about the prevailing way that people are thinking about separating storage from compute letting people scale separately that way as well as how you're going to do this large-scale compute where you move the storage to the a bunch of awaiting compute nodes there are some issues with this that you got to think about the first is think about how much data you're going to have at the scale that we're at but then just fast forward a few years think about how much data you're going to actually have to move over the network to get to the compute and we so look first of all jassy is awesome he stands up at these events for like reinvent for two hours and it connects trends and business to technology he's got a very deep understanding of the tech he's amazing however what aws has done in separating compute and storage is good but it's not as elegant architecturally as snowflake aws essentially has tiered the storage off the cluster to lower the overall costs but you really you can't turn off the compute completely with snowflake they've truly separated compute and storage and the reason is that redshift is great but it's built on an on-prem architecture that was originally an on-prem architecture that they had to redo so when jassy talks about moving the data to compute what he's really saying is our architecture is such that we had to do this workaround which is actually quite clever but this whole narrative about the prevailing ways to separate compute from storage that's snowflake and moving the data's use the word data's plural to the compute it really doesn't apply to snowflake because they'll just move the compute to the data thank you hadoop for that profound concept now does this mean snowflake is going to cakewalk over redshift not at all aws is going to continue to innovate so snowflake had better keep moving fast multi-cloud new workloads adjacent markets tam expansion etc etc etc microsoft they're huge but as usual there's not a lot to say you know about them they're everywhere they put out 1.0 products they eventually get them right because with their heft they get mulligans that they turn into pars or birdies but i think snowflake is going to bring some innovations to azure and that they're going to get good traction there in my opinion now google bigquery is interesting by all accounts it gets very high technical marks google's playing the long game and i would expect that snowflake is going to have a harder time competing in google cloud than it does within aws and what i'm predicting for azure but we'll see the last point here is that many are talking about the convergence of analytic and operational and transaction databases and the thinking is this doesn't necessarily bode well for specialists like snowflake and i would say a couple of things here first is that while it's definitely true you're not seeing snowflake positioning today as responding at the point of transaction to say for instance influence and order in real time and this may have implications at the edge it's going to have a lot of real-time inferencing but we've learned there are a lot of ways to skin a cat and we see integration layers and innovative approaches emerging in the cloud that could address this gap and present opportunities for snowflake now the other thing i'd say is you know maybe that thinking misses something altogether with the idea of snowflake in that third data layer that we showed you in our tam chart that data as a service layer or data cloud which is maybe a giant opportunity that they are uniquely positioned to address because they're cloud agnostic they've got the vision and they've got the architecture to allow them to very simply ingest data and then serve it up to businesses nonetheless we're going to see this battle continue between what i've often talked about these integrated suites and converged databases in the case of oracle converged pipelines in the case of the cloud guys versus the best of breed players like snowflake we talk about this all the time and there really isn't one single answer it's really horses for courses and customer preferences okay well you know i know you've been waiting for for me to tell you about the angles on ground floor investing and you probably think this is going to be crazy but bear with me and i got to caution you this is a bit tongue-in-cheek and it's one big buyer beware but as i said the insiders on snowflake had a 50x return on day one you probably didn't so i want to talk about the confluence of software engineering crypto cryptography and game theory powered by the underlying value of blockchain and we're talking here about innovations around a new internet in a distributed web or d-web where many distributed computers come together to form one computer that guarantees trust between two or more users for a variety of use cases not just financial store like bitcoin but that too and the motivation behind this is the fact that a small number of companies say five or six today control the internet and have essentially co-opted the major protocols like tcp http smtp pop3 etc etc and these people that we're showing here on this chart they're working on these new innovations there are many of them but i just name a few here olaf carlson we he started poly chain capital to invest in core infrastructure around these new computing paradigms this gentleman mark nadal is someone who's working on new d apps tim berners-lee who invented the internet he's got a project called solid at mit and it emphasizes data ownership and privacy and of course satoshi got it all started when she invented bitcoin and created the notion of fractional shares and by the way the folks at andreessen horowitz are actively making bets in this space so you know maybe this is not so crazy but here's the premise if you're a little guy and you wanted to invest in snowflake you couldn't until late in the game if you wanted to invest in the lamp stack directly in the late 90s there was no way to do that you had to wait for red hat to go public or to get a piece of the linux action but in this world that we're talking about here there are opportunities that are not mainstream and often they're based yes on cryptocurrencies again it's dangerous there are scams and and losers but if you do your homework there are actually vehicles for you to get in on the ground floor and you know some of these innovations are going to take off you could get a 50x or 100 bagger but you have to do your research and there's no guarantee that these innovations are going to be able to take on the big internet giants but there are people really smart technologists and software engineers that are young they're mission driven and they're forming a collective voice against a dystopian future because they want to level the playing field on the internet and this may be the disruptive force that challenges today's giants and if your game i would take a look at the space and see if it's worth throwing a few dollars at okay a little tangent from snowflake but i wanted to put that out there snowflake wow closes its first trading week as a company worth 66 billion dollars roughly the same as goldman sachs worth more than vmware and the list goes on i mean what's what's more is there to say other than remember these episodes are all available as podcasts so please subscribe i publish weekly on wikibon.com and siliconangle.com so please check that out and please comment on my linkedin post or feel free to email me at david.velante at siliconangle.com this is dave vellante for the cube insights powered by etr thanks for watching everyone we'll see you next time you
SUMMARY :
now the other thing i'd say is you know
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Kanaiya Vasani, Infoblox | Next Level Network Experience
>>from around the globe. It's the Cube with digital coverage of next level network experience event brought to you by info blocks. >>Welcome back to our coverage. The Cube. I'm John Furrier, your host. We're here with a virtual event with info blocks on next level networking. It's a virtual event hosted with the Cube of great guests Kenya Asuni, who is the EVP of products and corporate development with info blocks today. Thank you for coming on. Appreciate it. You guys are the theme of this is next level networking, which I love. Next level, it really kind of illustrates we are going to the next level with Cove in 19. We're seeing it everywhere security DNS topic that most people aren't familiar with. An i t. You know all about it. You guys are leading and reinventing d I for the folks that I want to know what that is. It's DNS de HCP and I p address management for the hybrid cloud and borderless enterprise, which is basically everything. Now, um, this is super super important. As we see every single company living this right now, which is workforce is working from home workplaces that are transforming the surface area is huge. You still got to connect to the Internet. You still need to go to a website and you still do. E commerce needs to run your business. This is a huge, huge problem that's been highlighted. Secure access there you guys are in the forefront for next gen or networking. Tell us what you define as next level. >>So, John, I think one of the things you'll see is if you, if you look at the train, is happening in our business, that is, there's an increasing adoption of SAS services, whether it's infrastructures of service being consumed from AWS, azure, Google or all the idea applications moving into SAS, you're already seeing a shift away from this data center. Being the center of the university in the Enterprise, I t infrastructure to more of a cloud edge world where a lot of the applications now sit in the cloud some in your private cloud still but a lot in the public cloud. And then you have your enterprise edge from where you want to get to these applications directly instead of back calling all the traffic into your traditional data center. We're also seeing a big push into the number of devices coming into the infrastructure, whether it be by Odie Iot G five GS or more devices coming into the infrastructure. As you said, that perimeter and the surface area of the enterprise has exploded. So you have to You have to start to think about security from a different standpoint. So all of these trends are starting to play out in the market. I think what you're going to see is over the next couple of years that the the network inside the Enterprise is gonna look very different from ordered yesterday. Today, everything gets back to the data center, and that's where all the action's. I think what you're going to see is a big shift towards what we call a hybrid multi cloud enterprise, where you may have some workloads sitting in your data center. Some workloads sitting in public clouds, some in your private cloud, and then you want the ability to move these workloads around and you're utilizing everything all your applications. You're actually continue rising all your applications, and you want all this stuff to move around so it poses a very interesting challenge. And that's why we say you need a next level network experience to deal with all the changes that you, their enterprises, are going to it. >>That's a great point. This is our top story that we've been reporting for a long time but rose recently with code 19. This notion of multiple networks, multiple environments, multiple clouds. Certainly hybrid cloud has been ratified. Everyone pretty much acknowledges that cloud operations on premises to the cloud of their. But you got to still move packets from A to B moving around, and now you're storing them and all kinds of things are happening. But I want to get your thoughts on a trend that even makes what you just said even more complex because the complexity is crazy. Right now, there's a trend of managed services. Cloud explosion comes on. You mentioned SAS more coming or deploying a managed services, sometimes multi tenant, sometimes pure instances in the cloud or on premises and data center that's causing access. I still want to integrate that into a Web presence. So, you know, I gotta integrate all these things. It's not that easy. Now. Again, DNS has been a big part of the Web presence But now you have a new dimension of hosted applications. You have managed services that that are easy to stand up. But now I gotta integrate them. This is one of the hardest challenge is that we're here, and I want to get your thoughts in reaction to that. Yeah, >>and I think Google has certainly accelerated the shift that we talked about. So I think a good point there in terms of your school reacting is there is a big accelerant in terms of the shift of the cloud. I think one of the the key role that we play as the enterprise gets much more dynamic is you need three elements you need the element to be to get visibility into everything that's going on in your cluster, you need to provide a layer of security of foundational security in your infrastructure and you need automation because then you have workloads moving around. You need to automate all your idea. Simple flows around allocating. I p address system is VMS or containers on moving as containers. Moving our retaining I P addresses assigning your i P addresses managing DNS records for them. So the work we do that dd I there really becomes the life blood of how this hybrid multi cloud enterprise comes along. And as you get to a much more distributed I T infrastructure, you are not going to be able to manage this entire infrastructure yourself the traditional. So if you have an enterprise idea administrator, you cannot sit there and say, Look, I'm gonna do the traditional model of deploying software on premise or appliances on premise, and I love my guys going out there and managing the administration of that software every six months after do a software upgrade and I'll do all that. What you need, because the enterprise has become so distributed in dynamic, is you need a cloud managed or a managed services. In either case, basically, what you see what you're looking at is a centralized management more and the ability to spin up and down the services Dynamically. We are strong believers in sass or a cloud managed approach and a cloud native architecture being the right architecture for the next level network. And that is something from a delivery standpoint and MSP can use. A managed service provider can leverage this flower manage architecture that we have to offer the services to enterprise customers and take away the whole headache off, managing and administering their own infrastructure. >>I like how you said dd I layer because there's an abstraction you can create the take away that complexity that was pretty straight forward. The best yet. DNS dhc p I p I p addresses. Okay, you manage those cases? No problem Naming whatnot. Now. You have a dynamic environment. That's key. I want to get back to and follow up what you said about the I t folks, your customers in the Enterprise. They're sitting there saying, Hey, I'm used to the on premises world and I have cloud What's the difference in your mind between on premises and cloud managed d D I and why does it matter? >>Look, I think in the traditional world, all the i t infrastructure it again was sitting in one or more regional or or regional or centralized data centers and that it was easy to manage. You could appliances from info blocks and now and it was easy. You had the folks sitting in these data centers and they could manage the entire infrastructure using someone premise management tools and things of that nature. But now I think about it. If you're if you're Walmart and you have 4500 stores right now, if you want to push DNS d A T v i p address management software into all these 5500 locations, it is very difficult to do that by deploying individual appliances or by deploying sort of shrink wrap software that has to sit in every every one of these locations. It's just from an idea administration standpoint. It's a it's a much heavier lift. But if I could take all the management and all the policy management that the policy framework and pull that up into a SAS lower that you can access from anywhere on the planet and I'll leave the protocol serving engines, if you will, on premise. So you have a container that gets spun up that can sit on any third party hardware that's sitting at your infrastructure. But it is all managed through the cloud it zero touch provisioning Andi, completely orchestrator. Now you're sitting at us at a central dashboard, and if you're in a corporate environment, you're sitting at home and just accessing our SAS service and managing your entire infrastructure from from from your from your home from your our checked at your home. Right? So it just becomes so much easier for idea administrators to operate. And I >>have so much free time on their hands to be the Watches virtual event. So be fun. There certainly >>do Stash stash. That's a great >>point. I want to get your thoughts because I like how you know I love the term next level. Anything going, the next level has been something that you talk about, whether you're a technical person and an entrepreneur or a business person. Let's go the next level. It means go the next level. But you add the word experience in there, and I want to get your thoughts on that because it is about the user experience. What >>do you >>guys do to provide that what info blocks provide specifically to provide that next level experience? >>Yeah, that's a great question. We are formed believers again that the future of networking and security in I T. Is going to shift to a cloud managed cloud native paradigm, which means you should be able to just like the hyper skaters. AWS is the Googles and Amazons of the world, right? If you look at how they build out their cloud infrastructure, it's all about separating the infrastructure layers of the compute layer from the applications that sit on top of them. So the compute nodes can scale at a difference at a different pace from that from the applications. That same mindset needs to come into into managing networking and security services as well. So if you have 1000 different educations, lets you can decide through a centralized policy framework what services you want to spin up a lease 1000 locations. Today you would have to buy a box, a small medium large box from info blocks or any one of the networking guys out there, and you would have to deploy that. And most likely, you will end up over provisioning each site because you don't want to run out of capacity. The next level experience would say, Just tell me what side you're deploying. The sites will call home. They will download the number of services needed based on some centralized policy that was defined, and you would get a right size deployment off services at that particular site. You need more services because, say, the user profile, that the profile of the users at that site change, which means you need to spend a Let's, say, a couple of additional security services. Well, that gets automatically imported from the cloud and gets incense created in that particular site. If you need more capacity because it's end of the quarter and you're doing a whole bunch of peer some financial contractions for closing the books, you need more capacity for some of the security applications. Those additional containers with those security applications can can get spun up, so you're starting to scale out as you need and scale back when you don't need the capacity. But this whole thing becomes a very dynamic experience in terms of how services get spun up. They get on down, and it's all driven by. There's this whole notion off the users that are sitting in a location, the context of the users of what devices they're trying to access these applications from what, what is the time of the day? How is the security profile of that device you bring all that know how into the house services get provisioned and how services get operationalized at any particular site in any particular enterprise. Rights are very simple experience when it comes to networking and security, and how do you deploy it at scale? >>And the thing that that sets up is what you're saying really about automation, because once you're in this mode in this experience, the environment lends itself well to automation because it is downloading the right services you need. But since it's dynamic and it needs to be ready, how does automation fit into that piece? >>Absolutely, if you disaster management is already automated for you now if you want to drive further automation and orchestration through integration with your Dev ops, SEC ops, Net ops tools, we have public FBI's through which this this can be driven. There's two ways to manage this right. We have a Cloud Services portals. If somebody wanted to go in and leverage our porter to manage their infrastructure, they can't do that. If they wanted this to be completely programmatic and driven through their their dev ops SEC ops tools, then through the public AP guys, we will tightly integrated into all the tools they have, whether it's sensible data forms some of the Dev ops tools or on the security side. If you want to integrate us into your store platform security orchestration, platforms, you can do that. And your entire workflow for networking as well as security can be completely, completely automated. >>That's awesome. I want to get as we get limited time left and you got to go. We have to hard stop with segment here. Customer example. I'll see customers have a need for this. You're in business to do this. Can you give an example of a customer? That kind of illustrates the next level networking >>we have. We have 6000 plus active customers. We have over 50% share when it comes to this DNS DCP eye Pam market. So you will see has deployed and have you deployed in 95. Out of the Fortune 100 enterprises in four blocks is some someone you will see in any customer that you that you go through. We have some public references such as Adobe, a great customer of ours on our website. They, their entire global network, runs on the foundational layer of D. I. We have some very large customers that are not as comfortable being public references, but we have again. If you have 95 of the Fortune 100 enterprises want you, you can imagine how sticky VR how broadly deployed we are. Typically, what happens is we would go in and we would go in as the FBI there for them to control and manage that I p address space and their DNS infrastructure. Then they take on more off. They take on a security lens at this and say, Look through the http and eye Pam, I know everything that is sitting in my infested toe, DNS. I have full visibility into all the communication happening from that employer. So that's a great data source for me to leverage as a first layer of defense from a security stand. So then they start to bring in security into the into the mix in terms of how they leverage our products and then through our SAS platforms and SAS offerings. They take that and extended as they're driving this edge transformation. So they push these services now to the edge of the infrastructure so and that the new infant, the new offerings are blocks one platform is our SAS platform and blocks one based applications on our new offerings that integrates very nicely with some of our traditional offerings. So you get a very comprehensive single pane of glass in terms of how you can manage your entire enterprise footprint, whether it's it's on prim at the edge, in the public cloud at the cloud edge, right? >>You know, having a good business model that puts abstractions and reduces complexity is is a great one. We've seen the innovation with DNS and anything that needs an Internet address. You got to connect, and I o. T only creates more need for connection. This is the key enterprises know DNS. They know it differently that it's the plumbing we all know. But every time there's an innovation inflection point, a new abstraction layer emerges for simplicity, ease of use. >>DNS is the phone book of the end of off the Internet. Right, So you want to call anywhere you have to first, your DNS. Look up and you brought up I o t. That's a great example. You're not going to be able to put in these eye ot sensors. You're not going to be able to put endpoint security software, but they're going to call home so you can leverage DNS and do some behavioral analysis of the DNS. Traffic coming out of those Iot. The sensors are I ot endpoints and say, Hey, look, is there something militias going on? Why is my thermostat talking to a server in China? You can detect that to a DNS based security earlier that this foundational >>and to your point, whether it's a light bulb or anything untested device, they're being turned on and turned off all the time at massive scale. There's no other way to handle it, but having abstraction and automation. Absolutely. Thank you. Thank you very much for your time. Great segment. We're here at the info blocks. Virtual event. This is the cube coverage. I'm John Furrier. Thanks for watching. Thank you, John. Yeah, Yeah, yeah, yeah.
SUMMARY :
level network experience event brought to you by info blocks. You still need to go to a website and you still do. So you have to You have to start to think about security from a different standpoint. This is one of the hardest challenge is that we're here, and I want to get your thoughts in reaction to that. because the enterprise has become so distributed in dynamic, is you need a cloud managed I want to get back to and follow up what you said about the I'll leave the protocol serving engines, if you will, on premise. have so much free time on their hands to be the Watches virtual event. That's a great Anything going, the next level has been something that you talk about, whether you're a technical person and an entrepreneur or a that the profile of the users at that site change, which means you need to spend a Let's, to automation because it is downloading the right services you need. If you want to integrate us into your store platform security orchestration, platforms, I want to get as we get limited time left and you got to go. single pane of glass in terms of how you can manage your entire enterprise footprint, They know it differently that it's the plumbing we all know. anywhere you have to first, your DNS. Thank you very much for your time.
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Breaking Analysis: Assessing Dell’s Strategic Options with VMware
from the cube studios in Palo Alto in Boston connecting with thought leaders all around the world this is a cube conversation on June 23rd the Wall Street Journal reported that Dell is exploring strategic options for its approximately 81% share in VMware both Dell and VMware stocks popped on the news we believe that Dell is floating this trial balloon to really gauge investor customer and partner sentiment and perhaps send a signal to the short sellers that you know what Michael Dell has other arrows in his quiver to unlock in case you want to squeeze me I'm gonna squeeze you back who knows hello everyone and welcome to this week's wiki Bond cube insights powered by ETR in this breaking analysis we'll unpack some of the complicated angles in the ongoing VMware saga and assess five scenarios that we think are possible as it pertains to this story as always we're going to bring in some ETR customer data to analyze what's happening with the spending picture let's take a look at what happened and just do a quick recap The Wall Street Journal story said that Dell was considering spinning off VMware or buying the remaining 19 percent of VMware stock that it doesn't own the Journal article cited unnamed sources and said that a spinoff would not likely happen until 7 September 2021 for tax reasons that would mark of course the 5 year anniversary of Dell acquiring EMC and would allow for a tax free transaction always a good thing what's going on here and what options does Dell really have what does it mean for Dell VMware customers and partners we're gonna try to answer those questions today so first of all why would Dell make such a move well I think there's tweet from your own name Marc he's a portfolio manager at one main capital it kind of sums it up he laid out this chart which shows Dells market cap prior to the stock pop you know it's closer to 38 billion today and the value of its VMware owner which is over 50 billion since the stock pop but let me cut to the chase investors value the core assets of Dell which accounts for around 80 billion dollars in revenue when you exclude vmware somewhere south of negative 10 billion dollars why it's because Dell is carrying more than 30 billion dollars of core debt when you exclude Dell Financial Services and it looks like a conglomerate owning the vast majority of VMware shares Michael Dell has something like a 97 percent voting control Cordell is a low margin low growth business and as some have complained that Michael uses VMware as his piggy bank and many investors just won't touch the stock so the stock generally Dell stock has underperformed I've often said even going back to the EMC days that owning the stock of VMware's owner is actually a cheap way to buy vmware but that's assuming that the value somehow gets unlocked at some point so Dell is perhaps signaling that it has some options and other levers to pull as I said you may be trying to give pause to the shorts now let's have a look at some of the ETR spending data and value and evaluate the respective positions of Dell and VMware in the market place this chart here uses the core ETR methodology that we like to talk about all the time for those not familiar we use the concept of net score net score is a simple metric it's like Net Promoter Score sort of the chart shows element the elements of Dells net score so each quarter ETR goes out and ask customers do you plan to adopt the vendor new that's the lime green at 4% spend more relative to last year more meaning more than 6% that's the forest green and you can see that's at 32% flat spend is the grey meaning plus or minus 5% and then decrease spending by 6 percent or greater that's the pink and that's just 11% for Dell or are you replacing the platform to see that that's the bright red there at 7% so net score is a measure of momentum and it's derived by adding the greens and subtracting the Reds and he can see Dell in the last ETR survey which was taken at the height of the pandemic has a net score of 18% now we we colored that soft red it's not terrible but it's not great either now of course this is across Dells entire portfolio and it excludes vmware so what about vmware so this next graphic that we're showing you it applies the exact same methodology to vmware and as you can see vmware has a much higher net score at 35% which of course shouldn't surprise anybody it's a higher growth company but 46% of vmware customers plan to spend more this year relative to last year and only 11% planned to spend less that's pretty strong now what if we combined dell and vmware and looked at them as a single entity hmm wouldn't that be interesting okay here you go so there were nine hundred and seventy five respondents in the last ETR survey when we matched the two companies together and you can see the combined net score is 27% with 42 percent of respondents planning to spend more this year than they did last year so you may be asking well is this any good how does this compare to dell and vmware competitors well I'm glad you asked so here we show that in this chart the net score comparisons so we take the combined dell and vmware at 27% Cisco as we often reported consistently shows pretty strong relative to the enterprise data center players and you can see HPE is a kind of a tepid 17 percent so it's got some work to do to live up to the promises of the HP HPE split we also we also show IBM red hat at 14% so there's some room for improvement there also and you can see IBM in the danger zone as we break that down and red hat much stronger but you know what it softened somewhat in the EGR survey since last year so we'd like to see better momentum from IBM and RedHat it's kind of unfortunate that kovat hit when it did his IBM was just kind of ramping up its RedHat go to market now just for comparison purposes for kicks we include Nutanix nifty annex is a much smaller company but it's one that's fairly mature and you can see at 52% its net scores much higher than the big whales now we've been reporting for months on high fliers like automation anywhere CrowdStrike octa rubric snowflake uipath these emerging companies have net scores you know north of 60% and even in the 70% range but of course they're growing from a much smaller base so you would expect that now let's put this into context with a two-dimensional view that we'd like to show now as you know in addition to net score that metric we like to use so-called market share market share is a measure of pervasiveness in the data set or essentially market share in the survey and it's a proxy for a real market share so what this chart here does it plots several companies with their net scores on the y-axis and market share on the x-axis and you can see that we combine Dell and VMware together and we plotted them in that red highlighted box just for comparison purposes so what does this tell you about the competitive landscape well first everyone would love to be AWS Microsoft - we didn't plot Microsoft because they're so bloody dominant they skew the chart somewhat but they would be way way out to the right on the x-axis because they have such a huge number of products and mentions in the data set so we left them out now you can see vmware and cisco are kind of right on top of each other which is sort of ironic as they're you know kind of increasingly overlapping with their offerings in the marketplace particularly nsx and you can see the other companies and for context we've added a few more competitors like theme and CommVault and you know they're in a pretty strong position as well as the combination of Dell and VMware so let's start there Steve Phil analyst Brad Reebok was quoted in the market watch publication is saying the following we have long believed Dell would ultimately buy in the approximately 19% our 12 and a half billion of VMware that it does not own in order to gain full control over VMware's substantial free cash flow which is about four billion dollars annually and we still expect this to be the ultimate outcome huh you know I don't know I'm not sure about this on the one hand you can see from the previous chart this would be a better outcome for Dell from a competitive standpoint what it did is it pulls Dell up and to the right yeah but perhaps not so much for VMware as it went down and to the left adèle would have to raise a bunch more cash to do this transaction and what take on even more debt you know maybe it could get Silverlake to finance the deal you know then essentially Dell would become the Oracle of infrastructure you know it certainly would make Dell even more strategic to CIOs would that be good for customers well on the one hand I guess it would bring better integration between Dell and VMware yeah but I wonder if that's the critical issue for customers yeah and nearly and I think it would stifle VMware's innovation engine and a little bit further and I wonder how Pat Yeltsin here would react I mean my guess is he would call it a day and what about Sanjay Putin who was the obvious next in line for the CEO job at VMware what he becomes the president of Dells software division and what about the rest of the team at VMware yes they're a Silicon Valley stalwart and that would slowly morph into austin-based Dell with the debt burden growing you know it's gonna mean more of VMware's cash would go to paying down the debt meaning less for R&D or even stock buybacks what you know I'm not a huge fan of and I'm not a huge fan of this scenario for sure the the technology park partner ecosystem would be ice cold on such a deal although you know you could argue there are already less than lukewarm but here I want to explore some other options so the next on the list is Dell could sell VMware to a private equity firm mmm or a strategic it could basically wipe out its debt and have some cash left over to sail into the sunset that would be a big pill for someone to swallow even though Michael Dell has 97 percent voting power I think there's fine print that says he has a responsibility to protect the interest of the minority shareholders so to get approval it would have to sell at a premium you know that could be as high as you know almost seventy billion dollars Microsoft has the cash but they don't need VMware and Amazon I guess could pull it off but that certainly is not likely even if Google who has the cash we're interested in buying VMware Google be the most likely candidate you know it would give Google Cloud instant access to the coveted enterprise but it's really hard to conceive I mean same for a PE company 65 to 70 billion you know they get their money out in 15 to 20 years so I I just I just don't see that as viable all right what's next how about this scenario of spinning off VMware that the Journal reported so in this transaction Dell shareholders would get a bunch of vmware stock now there may be some financial wizardry that tom sweet dell CFCF owned his band of financial geniuses could swing I can't even begin to speculate what that would be but but I've heard there's some magic that they could pull off to maybe pull some cash out of such a transaction and this would unlock the value of both Dell and VMware by removing the conglomerate and liquidity hangover for Dell and it were to definitely attract more sideline investors into VMware stock and Michael Dell would still own a boatload of VMware stock personally so there's an incentive there so this is interesting and certainly possible you know I think in a way it would be good for VMware customers VMware we get full autonomy and control over its destiny without Delvaux guarding its cash so it could freely innovate Dell would become probably less strategic for customers so I don't think that for Dell EMC buyers you know the technology ecosystem partners like HPE IBM Napa cetera would would would they would like it more but they were already kind of down the path of looking to optimize VMware alternatives so you know think about Cisco but you know I think for VMware customers okay I think for for daily MC customers not so much now what about the do-nothing scenario you know I think this is as possible as any outcome Dell keep chipping away at its debt using VMware as a strategic linchpin with customers sure they continue to pay the liquidity overhang tax and they'll frustrate some shareholders who we're going to remain on the sidelines but you know that's been the pattern anyway now what about delivering some of the VMware ownership so the more I think about it the more I like this scenario what if del sold 20% of its VMware stake and let's say raised ten twelve billion dollars in cash that it could use to really eat into its debt burden a move like this combined with its historical debt pay down could cut its death debt in half by say 2021 and get the company back to investment grade rating something that Tom sweet has aspired towards this one dropped hundreds of millions if not a billion dollars to the bottom line and it would allow Dell to continue to control VMware what I don't know I don't know if there are nuances to this scenario in other words does this dropping ownership from roughly eighty percent to about sixty percent trigger some loss of control or some reporting issue I'm sure it's buried somewhere in the public filings or acquisition Docs but this option to me makes some sense it doesn't really radically alter their relationships with customers or partners so it's kind of stable with VMware maintains its existing autonomy and even somewhat lessens Dale's perceived control over VMware in an attacks Dells debt burden yeah it's still a bit of a halfway house but I think it's a more attractive and as I said stable option in my view okay let's talk about what to look for next you know it looks like the stock market is coming to the reality that we are actually in a recession although it appears that Nasdaq is trying to ignore this or maybe the the markets a little bit off because they're afraid Joe Biden is gonna win the election he's not gonna be good for the for the economy we'll see we'll see what the economic shutdown means for tech companies in this earnings season etrs next survey is in the field and they're gonna have fresh data on the impact of kovat going into the dog days of summer here's what I think let me give you my preview and you'll see in a few weeks you know how accurate is I believe that tech spending is going to be soft broadly I think it's gonna especially be the case for legacy on-prem providers and expect their traditional businesses to to deteriorate somewhat I think there's gonna be bright spots in text protect for sure the ones we've reported on cloud yes absolutely automation you know I'm really looking closely at the battle between the two top our PA vendors automation anywhere in uipath I think there's a really interesting story brewing there and the names that we've been pounding like snowflake the security guys like CrowdStrike and octa and Z scalar I think they're gonna continue to do very well with this work from home pivot we also expect Microsoft to continue to show staying power but because of their size you know they're exposed to soft demand pockets but I think that continue to be very very strong and threatening to a lot of segments in the market now for Dell I think the data center businesses continue to be a tough one despite some of the new product cycles especially in storage but I think dal is gonna continue to benefit from the work from home pivot as I believe there's still some unmet demand and laptops we're gonna see that I believe show up in Dells income statement in the form of their their client revenue I'd love to know what you think you could tweet me at Devante or you can always email me at david dot Volante at Silicon angle com please comment on my LinkedIn post always appreciate I post weekly on silicon angle calm and on wiki bond calm so check out those properties and of course go to e TR dot plus for all the survey action as I say e TR is in the field with the current survey they got fresh Cova data so we're excited the report on that in the coming weeks remember these episodes are all available as podcast wherever you listen this is Dave Volante for the cube insights powered by ETR thanks for watching everyone we'll see you next time [Music]
**Summary and Sentiment Analysis are not been shown because of improper transcript**
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Mark Sanders, Dell Technologies | CUBE Conversation, June 2020
>> Commentator: From theCUBE studios in Palo Alto, in Boston, connecting with thought leaders all around the world, this is a CUBE conversation. >> Welcome to theCUBE's conversation with Dell Technologies. I'm Lisa Martin and today I'm talking with Mark Sanders, the VP of Global Presales from the Data Protection Division at Dell Technologies. Mark, welcome to theCUBE. >> Thank you for having me, Lisa. >> Great to meet you virtually in this new world that we're all operating in. So I want to understand a couple of things, when you were in the field talking with customers, as I'm sure you are on a daily basis, now virtually. But, in terms of value, I think nowadays for businesses to understand the value that technology decisions and longterm benefits can make to their environments is critical as budgets are changing, they're shrinking, et cetera. Validate the Value or VTV is a methodology that Dell EMC has pioneered. Tell me about that and what does it actually mean? >> Yeah, I mean, when was the last time a customer said, "Hey, I need to do more with less", right? It just doesn't happen. So, the reality is customers are under extreme pressure when they make us an investment, to validate that what they planned it to solve, like, what's the outcome they're looking for actually came true. And, you know, we pioneered this process where we go back in after a solution has been implemented, and it's, you know, been installed for a little bit of time and go in and pull a bunch of stats from the system so we can objectively provide data to the customer that says, this is the actual performance, this is the actual outcome that you receive for the solution that you invested in. And then, you know, what's really transpired once we created that process is customer really loved seeing this information, so they wanted to see it on a frequent basis and it kind of evolved into a process where we can quickly identify key KPIs with a dashboard view, DU proficiency, time to back up, time to restore, success, failure rates and as systems evolve continually provide an update to the customer on the value of the system that they have from us is providing to them and keep in front of mind and then, you know, nowadays we not only show them the stats of the system, but also then validate the actual Cost to Serve, meaning the amount of data they're holding versus the investment they've made, you do the math, you can come up with a cost per Gigabyte to that store on the system, which are key metrics that customers like to see. >> Well, that quantification is critical, right? Because there's a lot of competitors in the market that do similar things, but being able to not just show metrics from a survey or an analyst report, but actual customer metrics. These are the numbers that we're generating for you on a weekly or a monthly basis. That sounds pretty differentiating. >> It sure is. The reality is, if you can show a customer not only the performance of their system and validate it to that level, that really puts a lot of the noise in the system from different competitors who are claiming other things, you know, puts it to rest when the real data, it's really performing, the cost of service is exceptional. When they compare that to another solution that they're looking at, it's a no brainer that why they continue to invest in and stay with Dell EMC. The other point of this is you can show an Automatized B2B to potential customer to show, hey, this is a customer, the same vertical you are, who's doing the same things that you're talking about doing with us. Here are the stats that they're seeing, it's a real proof points and what I've found in the market is those who can truly show the value that their system can do and validate it do, and those who just rely on Marchitecture and PowerPoint slides and handshakes, they don't talk about these things and, you know, if you scan the market, I don't hear any other vendor talking about validate the value or showing objective stats after implementation and actually doing the cost and serve math for them. And you should be asking yourself as a customer who's considering us, why aren't the other guys talking about this? It's because their numbers aren't as good as ours. If you had better stats than us, I guarantee you'd be talking about it all day long, twice on Sunday. >> So validate the value, how does that synergize with TCO and ROI some of the other metrics that we're often used to hearing? Is this a kind of like a trifecta where you can really show customers a number of significant statistics to show what they're in real time achieving with your technologies? >> Yeah, so there's a number of stats that are covered in a value to value, the amount of data that's protected and mandated your storing, how long it takes to back data up, how many systems are being protected and then, you know, we factor that into the original investment that you made, come up with your cost to serve. So those key metrics then validate the ROI or the return on investment that you're looking for, you know, are you able to meet the current demand need that you sized the system for? Therefore you don't have to invest more and so the actual projection on that TCO is true. You can continually validate that along the way and a normal customer will look at a B2B and their stats on a quarterly or six month basis, a rolling basis just to make sure that ROI, TCO, that they were, you know, that you modeled in the beginning is actually coming through. See what happens is a lot of times people think they have ROI, but then the reality is whoever sold them something didn't sell them enough, and then they have to invest more in, and so that ROI gets thrown out of whack and they don't go back and validate that they actually did meet the ROI. So one of the things we really pride ourselves on is sizing, being able to deliver a solution that performs as designed, you stand behind it and then we continually validate that we're being able to meet those milestones to hit that ROI. >> Can you give me a customer example in any industry that you think really, highlights and underscores the hallmark of what VTV actually means and delivers? >> Yeah, so we've done so many of these last year, just to give you an example, we did something like 33,000 Value to Values across all the different customers that we have. And so you see some very common statistics when you look at these as many of them as I do. So a common statistic will be, you know, 99% success rate, that means that 99% of the time, all the backups complete and finish a hundred percent, there's no issues. And then another common statistic is that, you know, about 80 to 90% of the backups finish in less than an hour. That means that out of all the thousands of clients that you have, almost, you know, almost all of your backups are actually happening in less than an hour, showing the performance of our system. And then the typical stats we see on a deduplication are anywhere from 20 to 100 to 1, it just depends on how many backups you're doing a day and what your intention is, but we see significant value on the deduplication of timeline. And then the last bit I'll tell you that's pretty typical is the actual, you know, replication window, how much data you have to replicate, right? There's three stats that show up here, the daily DD Break, the weekly DD Break and the overall. We typically show the overall, and that gives you your cost to serve, which is typically pennies a gig but what's very interesting is that daily DD Break is the amount of data you have to replicate. And that is consistently super low due to a high DD Break which drives that TCO that you were talking about before, who said drives ROI, right? If you have to invest in more bandwidth because the solution you have does not perform and you constantly are sending way more data than was advertised to you, you know, pipes are expensive, dedicated connections become costly, and it is opening up a new link becomes a real burden to an enterprise. >> So as organizations are evolving every day and especially in the COVID situation, when there's so much acceleration going on at the same time as there's budgets that are shrinking or being depleted or being eliminated, customers are also in this multi-cloud hybrid world in which they live, where they're trying to manage pretty much every organization that a suite of traditional technologies and they're taking on emerging technologies, whether it's Cloud Native, SaaS, 5G or Kubernetes. So how does Dell EMC help customers manage and protect this critical data across traditional technologies and those emerging and really be able to manage all of that, from a single pane of glass, ensuring that everything is protected from any type of accidental or malicious incident? >> Well, that's a lot, but let's go kind of unpack that real fast, right? So there's a couple of things that Dell does, which makes us unique in this current market that we live in where Multicloud you have both proven workloads that have been around for a while that still need protecting, plus you're looking at modern workloads, whether it's containers, Kubernetes or you can have stuff in Azure, Amazon, Google, you know, multiple clouds or you have your own private cloud. The reality is most customers have multiple applications in a life cycle management situation where they may have some older applications they're going to be around for several years while they're still doing modern apps at the same time. And so Dell's really got, you know, what we categorize is, you know, proven in modern and then coexistence. And the reality is, is that we have both proven technology that delivers a fantastic performance, fantastic ROI, fantastic cost to serve, and really protects that application tool set that's been out there in the market for a long time that customers still have. At the same time we now have modern capabilities that address things like Kubernetes and Multicloud and the ability to manage that all from a single pane of glass, click and launch, single sign on, everything's HTML5, simple and easy to do, the same time delivering full API transparency. A lot of customers have both the need for UI and full automation through an API and so it's this value that we unlock by allowing the customer to have a single vendor that protects both proven in modern capabilities and proven in modern workloads across all the different cloud environments that they need. So they don't need another vendor and I know we were talking earlier about the study that we've done at Dell, the Global Data Protection Index, done it multiple years in a row and it consistently shows that companies who have multiple data protection vendors to protect their workloads, tend to lose more data when they have a data loss, those data loss events take longer to recover and they cost more than a customer who's running a single vendor to protect all their workloads. Now, what happens when you partner with somebody who doesn't have that proven and modern coexistence capability for you to tap into? You're forced to then have another vendor in your mix to help you protect that modern workload or another vendor to stay with you, to help protect it, a proven workload that's not going anywhere for anytime soon. Plus entering more risks, more costs into your environment. Dell's really in a unique position with our proven and modern coexistence strategy, allowing our customers to remove that risk and have all the value unlocked so that they don't really have to worry about, hey, I got another use case. I'm going to Azure, I'm going to Amazon, I'm going to Google, I want it to back up on Chrome and want to replicate to the cloud. All that's covered with our solutions. There's no other vendors required. >> In that 2020 Global Data Protection Index research survey that you mentioned, an interesting stat that popped out to me is that about 80% of the respondents and I think there was about a thousand IT decision makers who have responded, over 80% said, we are using multiple data protection solutions. So presumably a big market opportunity for you guys. How do you go in, walk me through the strategy of helping a customer, either extract existing data protection solutions or maybe even coexist? >> Yeah. >> I'll use that word in a different route, What is that typical scenario like? If I can ask you to take something, I'm sure that's very broad, but maybe standardize it a bit? >> Yeah, so there are, you know, Dell's, in addition to this coexistence proven and modern strategy that we offer our customers, we have multiple ways for them to consume that strategy. One is software defined, another is integrated with our integrated data protection appliance and then we also have purpose-built technology. And so our ability to walk into a customer's environment and immediately add value by replacing one of the things that they use for data protection and our ability to support third-party allows them to easily transition off of something that they've been using for a while and onto our single vendor strategy. So we have, you know, the ability to deliver that capability right out of the gate, give them some value and then transition them over to a single vendor across all their work use cases. The other thing that you pointed out, is the opportunity is huge, you know, we have a number one share, according to IDC's recent poll for last year, but you know, the percentage of market share is, you know, we still have a lot of room to grow. So there's a lot of customers for us to continue to go help. And because of that, you know, it's all about getting to the customer with the message that, hey, I can help you now, I can help you remove risk and I can help you transition off of these multiple solutions to a single vendor. Some customers want to go really quickly, some want to go over time, and we are in a position to give them multiple options to make that journey happen. >> In this very interesting 2020 year that's unfolding, are you seeing more customers with the need to accelerate? As they have now, an expanding multi-cloud organization with, you know, traditional and emerging technologies. Are they coming to you saying help me actually get off of these multiple solutions? I understand the stats about the risks and the POS, is that acceleration point to me that you're seeing it as a trend? >> For sure, there's several things that happen in when you have a stress factor like we're dealing with now where, you know, the need to do more with less and to save money is more paramount now than it's ever been and so kind of some of the old things that stopped IT professionals from really transforming to get true cost savings if they go down this journey, you know, all those blockers are now kind of off the table and people are seriously looking at how do I reduce risks? How do I get myself in a situation where I'm partnered with a quality vendor? And then, how do I save money at the same time? And so we've done several things to help our customers with that process. One is we released a new a cloud subscription model that allows our customers to consume all of our functionality for much less than if they paid for all those individual piece parts, allowing them to take advantage of prepaying it upfront or paying on an annual basis so they can get some more cash to spend on other investments. And then our efficiencies have increased this year as well so systems that used to take up multiple racks can now be fit into a single rack and actually can store more data. So we're finding more value in the data center, while continuing to evolve that Cost to Serve strategy, then try to drive costs out of the environment and what we tend to find is when you consolidate multiple platforms, there's a lot of inefficiency in that. So there is a lot of savings initially if you go to one vendor, but then you know, when we go to our existing customers already done that, how do we then continue to save them more money, right? And, that's really the value that we're doing here. Now, the other thing I will tell you is in this pandemic, we're also seeing a real fight to security. And some of the value that we've unlocked for our customers with our cyber recovery solutions is also another key technology wave they've really gripped onto, with less physical people on site to help solve, you know, cyber recovery issue where they've maybe got impacted. They're really looking for vendor solutions that have that full coverage that can easily be implemented to allow them to quickly recover from an event. So, you know, when you combine those things together, we're really delivering some value and helping our customers both save money, transition and remove risk from their environments, which are key in this current market that we're in. >> Absolutely and I think the theme of this interview, Mark would be quantification. It really sounds like what Dell is able to do is show customers the hard numbers about significant benefits to their environment. So we thank you so much for walking us through that. There's a lot to unpack there, but this has been a great conversation. We appreciate your time, Mark. >> Thank you for having me. >> From Mark Sanders, I'm Lisa Martin. You're watching theCUBE with Dell technologies. Thanks for watching. (upbeat acoustic music)
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Avinash Lakshman, Hedvig & Don Foster, Commvault | Commvault GO 2019
>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. >>Hey, you welcome back to the cubes coverage of combo go 19. We're in Colorado this year. Lisa Martin with Stu Miniman and we have a couple of gents joining us alumni of the cube. We're gonna have a really spirited conversation. Please welcome Avinash locks from the CEO of Hedvig, one of our alumni and Don Foxer, the VP of storage solutions from combo and Ann Campbell. Oh gee, Dawn, you can say that, right? Yes, yes. So guys, just a little bit of news coming out with combo and Hedvig in the last month or so, you guys announced combo, announced they were acquiring Hedvig. We last had you on the cube of an Asha DockerCon 18 talking about had veg. And here we are, the announcement comes in September. Acquisitions already closed, lots of buzz, lots of excitement. I'll finish. Let's start with you. Why Convolt >>good question. Uh, first of all, thanks for having me. Uh, C, the way I look at it, I believe the enterprises are gravitating towards complete solutions. If you look at, uh, data management and backup Conwell's clearly the leader in that space, I don't have to say it, I think the analysts have all attested to it. We bring in a very complimentary set of tools that I think coupled together could be a complete solution for a large variety of workloads in the modern data center. And hence it makes it a ideal fit. And also the cultures from an engineering perspective, being Hedwig being a small company in Cornwall is also a small company. But you know, definitely big when compared to what we are at. Um, the cultures were more or less aligned in terms of the engineering culture, so to speak. And that makes it, uh, it made it a very natural choice. Do you know, feel comfortable going into a bigger company. So it worked out really well. >>So Don way we've seen the slides given in the keynote, they talked about the two halves of the brain, the storage management and the data management. Talked to us a little bit about of Hedwig plus con vault and how that goes together. Yeah, for sure. I mean, if you start to look at the, I mean, I guess you look at the marketplace today and you can tell that, uh, kind of the, the lines of delineation of what vendor a versus vendor B versus vendor seat is doing is completely blurred, right? And you'll see that with the attachment of secondary storage, you see that with way backup companies and are driving more towards sort of, you know, uh, the app dev space. And we really start to look at where, what Combolt's doing and, and, and I always say when we talked about the acquisition of Hedvig, it's accelerating the vision that we've had on be able to provide a really super scalable backend for where you can land information that Combalt protects, but the really interesting and cool part, but as you start to realize the tool set that it has within it, it also keeps us very relevant for the future, for where it, in the shifts with applications are going. >>Then it gives us a chance to really give that complete solution from giving the storage, taking the information as it's being created and storing it in a compliance form, storing it off to the cloud, maybe re-purposing it, reusing it into the future. So that's how this really starts to come together. You have the index in control and management, the understanding of what Combolt provides the data management and you have all the flexibility and control that the Hedvig platform provides and Miriam together just gives you that much more agility for how you can use that information, that data. I want to understand what being part of Convolt will be different for Hedvig. I think back to, I've been talking to you since the company came out of stealth. We're huge proponents of the learnings that the hyperscalers had. You came from Amazon and Facebook. Bringing that to the enterprise is great, but building something that is highly scalable versus frigging something that has repeatability and scalability through thousands of deployment, like convoluted have are two separate issues. So, you know, we'll, we'll being part of Convolt, how will that impact your business and your group? >>I think the latter is what is going to make it really exciting for us. I think we added a point where the product that we are bringing into the market or we are brought into the market, it's pretty mature and most of the customers would deploy it and use it. They've been extremely happy with the way it performs and the way it has performed over time. And I think with the combo, they have a larger footprint in the enterprise, large channel infrastructure already in place makes it a lot more easy to push the product out there into the market. And uh, we will be given and VR given complete autonomy plus you what it would it is at Viva doing. And obviously, you know, when you go into any other organization that has got to be some cross-pollination, which is also something that we will be pursuing. But these two things I think, uh, make it very exciting times for us. >>Didn't you? You mentioned the word acceleration a few minutes ago. I'm just wondering from your perspective being called on as long as you have, do you and maybe customers and partners see the Hedvig acquisition as? Sanjay was saying something that's trending on Twitter today is the hashtag new comm dolls. Yep. So it's actually interesting. At first when the acquisition was announced, there were some partners that were like, Hmm, okay, I need to think about this a little bit. And then as we kind of went through the talk track and sort of explain some of the power with the head of the platform delivers, there were a number of, there was suddenly aha. Like you could just tell the light bulb went off. I get where this is going. And then you see what we're doing from Convolt metallic as well, right? The the SAS offering. And you see how we're continuing to drive all of the innovation in that core product. I don't know if you want to call it a combo to Datto, but I do think we've entered a new era of what we're delivering back to our customers from a solutions perspective. And it's really exciting because you can talk to a customer about backup and give them the best solution in the world, but we can also start to expand and get a whole heck of a lot more strategic and help be thought leaders and some of these new spaces, >>well, some of the commentary that I was reading about the acquisition from analysts say, Hey, this is a potentially, this is going to give Combalt opened the door for a bigger presence in the surge defined space, a big market. Also elevate comm vault from a Tam perspective. Talk to us about those perspectives. As some of the analysts said, when Sanjay came onboard nine months ago, Hey combo, you really got to expand your market share and get a kick out of just cultivating the large enterprises. How do you see that? >>Yeah, sure. I mean that's the easiest place to point to the secondary storage market place, right? So the secondary to storage marketplace, it's double digits in billions of market share. And that can be anything from things like object storage. It could just be scale-out, NAS. It could be, um, it could be, you know, companies like Cohesity and others that have a platform that build out secondary storage is a whole slew of people that play in that space. Uh, it also goes back to like appliances in a whole form of other storage types that are purpose built. So the secondary storage is a fairly broad sort of brush that people paint. You know, something is not running production workloads. But the interesting thing is, and this is kind of something that when the we've talked about we see those lines of private production or primary, secondary, tertiary, that's starting to really blur out. >>Um, so that market share that is in secondary storage, that market share that attaches also to object for where your, where we're going from a even a scale out backup perspective. You know, those are I going to be target areas that we can start to give customers solutions into in a really integrated and complete way. Uh, one of the customer areas that I've heard from Convolt that I'm curious if it might be applicable for your, for your team of an option is the service providers, you know, they've sold and you talk about how many end users actually leverage Convolt technology. It's like almost an order of magnitude more when you go through the service providers and when you talk about scalability and the requirements that that seems to be like it could be a fit for a. >>Yeah, you could even think of someone who is running a private cloud in their own on premise data center as being a service provider for their own internal consumption. Grateful folks working in tunnel. I guess going to an MSB or even do a larger service providers is an extrapolation of the same thing. So it'll obviously make it a very natural fit because you know, everyone understands the cap X game. Operational efficiency is the harder problem to actually crack. And with systems like this you can actually address that very simplistically. And it also allows them to kind of scale with their growth in a very effortless fashion. So it makes an agile mix a lot of natural sense. >>And that's an interesting point cause that aligns well too with the way the Combalt software themselves also attack attaches, right? We do a much better job of running that value back to the larger enterprise or those that are seeing more of that operational efficiency challenge. So it's another reason why this is a great intersection or you know, great, great marriage of the two technologies, um, what want to speak with, I think we talked about Sanjay about he of being at puppet worked a lot with dev ops in that environment. I heard from Convolt COO that five of the 45 developers that are here doing whiteboard session come from Hedvig. So speak a little bit of that, that customer base, the developer community microservices, you know, that kind of modern >>I think we have a, a demo session. I don't know what time, but we're going to give you a comprehensive overview of how, uh, you know, kind of Kubernetes orchestrated containers works with Hedwig. I think if people are here, they're hearing me, they should definitely check it out. And, uh, if you look at some of our larger customers, they deploy us in environments where they want to have practically zero touch provisioning capability, right? Which means that you got your infrastructure ought to be completely programmable, which bitches, what the DevOps movement is all about. And uh, the comprehensive set of APIs that be exposed for control and data plane, it actually makes that pipe dream a reality. >>Let's talk a little bit about the integrations. I mentioned a minute ago. The announcement was in September, the acquisitions close and you guys have already really started to buckle down into the integration between the technologies. Can you talk to us about that? And then I'd love to get your perspective on existing had big customers, you know, what door does this open for them? >>So for an existing customers, they are very happy because they now are convinced that we have a larger footprint and we have a lot more people to help to help support them as they grow and they don't have this field anymore as to how perhaps a small startup would be able to support them. So that fear factor goes away. So they're all very relieved on that front. Second, from an integration perspective, uh, there's a lot of things that we are working on from a technological perspective that is getting deep into the roadmap. I dunno if he can talk much about it at this point, but a non-technology we're all well integrated in, we are all Commonwealth employees now Gunwale badges come while emails so well integrated at this point. >>I guess maybe from a high level perspective, what we probably can say is probably number one, we want to make sure the experiences across both products are merged. So it truly views as you know, one one true company vault and providing that experience. And that's everything from installation to support to how we communicate and manage the, the ongoing relationship with the customer. So that's one there's always work to do there. Right? And the next core piece is just how we can make the two technologies basically make, you know, the had big platform, a part of the combo data platform and make sure those two integrations are as tight as possible. And that will be a longterm path, right? Because as that becomes more integrated, there's going to be new ideas, new innovations, and she's gonna come up with a whole lot of new things that we could potentially do that will meet the needs for the customer. And I think the third piece that ties back into the dev ops conversation is we've got two really solid API stacks. So bringing those together is going to be important in the future as well. So that it really is a crisp and clean sort of programmable infrastructure for customers from how the storage is delivered all the way to how it's managed and potentially even deleted out the back end. >>Well, with how quickly we're seeing Convolt move in the last nine months, I mean this year there's so much innovation from leadership changes in sales and marketing, new GTM routes, et cetera. What can, what can combo customers expect in terms of, I know you can't divulge too much on the roadmap, but you know with faster, shorter cycles of development. >>So I'll go first. I mean I think as you look at the sort of sort of where maybe the easiest way to answers is we're staying in front of where the market is heading and we're making sure we're providing solutions that can get customers to solve those challenges when they hit them. We don't want them to have to hit those challenges, have to then struggle, fight, figure out what it is they can do while everyone in their market moves past them. We want to be there with a solution that answers some of those challenges that day. They hit them more preemptive, preemptive, absolutely more preempted to react. That's a perfect way to put it. Thank you. So that's part of what they can expect from us and we do a lot of research and working with our customers and understanding where their future needs are, where they're going. We spend a lot of time with industry experts and analysts too for what they're seeing across the globe. Obviously we can only go so far and travel and talk to so many people. So we leveraged the collective of the industry to also kind of have a pretty good gauge and I'll say we've got leaders like Amash and Sanjay that are also awesome at just kind of having a really good pulse on where the industry is going and what we should be doing as a company. >>I'm just getting pickled in so too early for me to answer how that roadmap may Michio or how customers may perceive. But I think, uh, what should be very encouraging is that we bring so many, so much more capabilities. The enterprise has always been in this mindset of procuring things with a single throat to choke and this makes it very easy for them. >>What's the question of done for you is some of the things that Sue and I have talked about with guests today is from a partner perspective, there's been a lot of positive feedback in Navarro community we talked with and think we're talking with Rick de Blasio tomorrow. Want to understand, you know, some of the new partner programs, how are his Convolt traditional channel, your VARs, but also all the way up to your. Their reaction to all of the changes and the acceleration that Cohmad is driving is particularly with respect to head veg. >>For the most part it's been incredibly positive and even though the technology partner side, it's, it's fairly positive and also it forces us to have a much closer conversation on. All right, let's continue to talk about how we're successful together in the marketplace because we understand that our customers will need more than one vendor, more than two vendors to be successful as they kind of tackle the challenges that are in front of them. So you know, we're not going to stop our innovation and partnering and technology ecosystem development because that's so important to allow the customer to have the choice. We know that we're only one of many players and so we want to give them the choice to use whatever they need. We just want to help them control and manage the data >>and help them maybe simplify their operations. And especially as you know, we don't, we don't go to any event without talking about multi-cloud. It's the world that most businesses are living in. And, and I'll say, if you're not you Willy, how can what combat is doing now, not just with Hedvig but also just with some of the structural changes and directions that you guys have made it help customers embrace multicloud actually be able to protect, recover that data and >>you know, shift, sift insights from it. Yeah, sure. Please. All right, so multi-cloud, so first it starts off in tying in the ecosystems of the different cloud players offer, right? You need to be able to sort the support their platforms. You need to be able to continue to abstract out the information, the data itself that may be tied to an application or tied to a platform and give that level of portability. It's actually something that Hedvig does a fantastic job on as well and when you start to have that level of portability, well then it becomes a heck of a lot easier to either use other platforms within that cloud or a separate cloud or something you might homegrown build yourself as. That's part of the big value prop. We're doing all of these things not to have the best infrastructure but to make it easier for customers to use that data. So that means integrating and being strong partners to cloud players. It means continuing to be a really technological leader in how you can support all the platforms and services they offer and really allow the data to rise to the top as far as the value perspective goes and that's really where we continue to drive our innovation, at least on the on the data management side. >>That's a good Commonwealth perspective. The Hedvig perspective comes from a different angle. We always look at data portability, be it multicloud or even be at hybrid via met a lot of customers who went down the hybrid pot and then had to pull back. And when you pull back, you don't want to be in a situation where you're rewriting your entire application because your data is persisted in a very different way. But providing that data portability with an abstraction that sits between the application and the underlying physical infrastructure, I think is going to be a very important solution to take. You know, view often in this mix and hence together it becomes a comprehensive solution. >>Well guys, we thank you so much for stopping by joining soon and be on the program telling us a little bit more about this exciting new venture that you guys are going in together and we look forward to hearing more about it as it unfolds and maybe getting some customers on the cube next year. Absolutely. All right. Thank you. Thanks for Sumeta, man. I am Lisa Martin. You're watching the cube from convo. Go 19.
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Go 2019 brought to you by Combolt. in the last month or so, you guys announced combo, announced they were acquiring Hedvig. I don't have to say it, I think the analysts have all attested to it. that Combalt protects, but the really interesting and cool part, but as you start to realize the tool set that it has within I think back to, I've been talking to you since the company came out of stealth. you know, when you go into any other organization that has got to be some cross-pollination, And it's really exciting because you can talk to a customer about backup and give Hey combo, you really got to expand your market share and get a kick out of just cultivating the large enterprises. I mean that's the easiest place to point to the secondary storage market place, right? You know, those are I going to be target areas that we can start to give customers solutions into in a really integrated it a very natural fit because you know, everyone understands the cap X game. the developer community microservices, you know, that kind of modern Which means that you got your infrastructure ought to be completely programmable, the acquisitions close and you guys have already really started to buckle down into the integration between perspective that is getting deep into the roadmap. So it truly views as you know, in terms of, I know you can't divulge too much on the roadmap, but you know with faster, of the industry to also kind of have a pretty good gauge and I'll say we've got leaders like Amash and Sanjay But I think, Want to understand, you know, some of the new partner programs, So you know, we're not going to stop our innovation and partnering and technology ecosystem development And especially as you know, It means continuing to be a really technological leader in how you can support all the platforms and services they offer and And when you pull back, you don't want to be in a situation where you're rewriting your entire application because your Well guys, we thank you so much for stopping by joining soon and be on the program telling us a little
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Paul Fazzone, VMware | VMworld 2019
>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019. Brought to you by VM Wear and its ecosystem partners. >> Welcome back to two cubes. Live coverage in San Francisco, California for VM World 2019. I'm John Ferrier, Postal Cuba David Lattin, My Coast, Dave. 10 years covering the BM World Paul Maritz laid out the stack early on. We saw that and watch it go through Its motions now >> remain from the marketing people got a hold of >> that mainframe turned into cloud Now hybrid cloud seven years after we first started about 2012 has been great Our next guest, Paul Falsone, S V. P and general manager of the Cloud Native APS. This is a business unit within VM where that is going to the next level. This is the Act three is Jerry Chen said any of you I talked earlier for VM wears a company. I won't say moving up the staff because there is no stack. It's cloud, right? So its applications on top of operating infrastructure Dev ops going enterprise scale is about developers building APS operating them in scale. This is a big focus of what you're doing. >> It is a dead end of the day. One of my close friend of mine, who's in front of customers all the time, reminds our team constantly that our customers applications matter of the most cause. That's what they used to get in front of their customers with the Dillman teams and the tools they're building the user. Japs come second cause that's what supports the abs. And then the infrastructure comes third zone away. There is that stacks it, but never forget you were at the bottom of the pecking order, if you will, when it comes to ultimately bringing full customer value to our company, our customers, businesses. >> And it's one of the things we've been looking back at our 10 years covering VM where I think you're 13 15 of'em world is that the virtual ization of all very quickly around really optimizing server virtualization really kind of change. The game of one kind of knows that our knows the history there, but it did it without any code changes, too, APs and I think that was a very innovative thing. Now we looking containers and what Kubernetes is bringing to the table. You're starting to get some clear visibility into what's happening and what's possible. Could >> you >> share your vision on what that visibility is that you guys are eyeing for the marketplace in four of'em, where, >> sure, the APP development methodologies are changing, changing more today than they have in the last 20 years. We're seeing ah lot of new concepts and approaches that right now really only accessible to a small percentage of application developers worldwide. We want to try to bring those application development methodologies, practices tools to the mainstream so we can. We can touch the 13 or $14 million.1,000,000 enterprise developers around the world and help the CEOs in their line of business counterparts at our customers get a CZ much productivity out of their development teams as possible. At the end of the day, those APS we're gonna power the next decade of those organizations success or failures with their customers, and so that's becoming a real competitive asset. I've had a number of customer discussions here this week where the primary theme is how me help my developers move faster at enterprise scale, but in a regulated environment in an environment where compliance is is front center >> to big things going on in your world that we covered extensively, honestly, pretty impactful to the Vienna, where portfolio one as open source and hefty oh, acquisition half a billion dollars almost a year ago, about a year left in less than a year, probably was that we close in December last year. So yes, ovary. Just recently we know those guys all people. I mean, I've been covering that for a while, and then I'll see the pivotal acquisition. Just announced a drink from the fire hose. There be doing tons of press briefings, those to impact points, kind of leaving a mark. >> So we've been we've been building up to this. I joined AA Drink them were in 2012 through the Sierra acquisition, but I moved into this role about just about three years ago, and one of the things that we identified early on was, ah, close partnership with Pivotal was going to be essential inside of the Del Technologies umbrella for us to exist in thrive together. And so that's where the idea for P Cass was born. So the combination of V. M. R. R and D with pivotal RND focused on delivering our first community service to our enterprise. Customers we brought helped you in last year. Once they saw what we were doing and thought about the possibility of what would happen if we actually took some of the concepts of communities and p ks and embed them into V sphere, That was, I think, the real ah ha moment for for us and the happier team coming together in the power of what that could enable. But all along the way, we always believed that that was just covering the infrastructure side of the equation. You still needed to get through the making the APP developers productive and efficient in this new infrastructure world and so on to be able to do so on any cloud. And that's where the pivotal piece finally came together last just last month. July Pivotal put out a lot of information in the market around how they're evolving their portfolio to be very cool, bernetti centric, moving forward. And that was a big part about getting all the pieces lined up so that the M word could deliver what we announced this week. The in the town's a portfolio with the component tree for building running in managing modern applications on any club, >> we've kind of come full circle here, predates, and I Sarah, But you guys talking about the stack? Yeah. Paul Moretz. I used to have the whole stack. Ed actually applications up here with Simba. Spring sources around. Exactly. And then you had these when I used to call the misfit toys. Have you had some assets in the M. C as coming in Vienna, where Paul Maritz, Joe Tucci decided, create pivotal as the The platform developed next generation applications. Now it's all come full circle there. So my question is related to that stack and particularly the death part of that stack. This audience is not Deb's not, but increasingly, you've gotta attract that audience. So what's what's your thoughts there? And so >> I think pivotals done a very nice job over the years through the Con Foundry Foundation. The work they've done there through the spring community Spring is at this stage is is arguably the most popular modern Java development environment on the planet. So, you know, we're seeing a tremendous amount of leverage of that of that framework and so between the events of pimples is actively involved in Leeds and their ability to help customers, um teach their enterprise developers how to get the most out of this modern tool kit. We think that there is some wonderful ingredients to a recipe to really scale this thing up in a big way. We way. I also believe that Veum we're still has a lot to learn about what it means to best support enterprise developers and their organizations. And so we are quite a bit in learning mode right now. We're gonna take a lot of lessons from the pivotal team as we as we move forward towards the close and learn a lot more about the team in the culture and their customer engagements. But one of the things I think is is front and center to what pivotal has for customers today is their transformation Service's customers. You've got different groups inside a customer summer looking to build the newest applications. Some of them are just trying to get more operational efficiency out of what they have today. Some of these customers have 12,000 applications in their environments. Um, pivotal has ah set of service is that come in and they help them take their existing monolithic applications and just modernize key components of them so they can operate them more efficiently and reclaim a lot of resources to go do other things. That, I think is probably the lowest hanging fruit for enterprise organizations today. And I'm very, very excited about the service is that pimple has to make available the customers on that front. >> Assad and Jerry Chen, earlier than the other set I was mentioning earlier is a VC now, Greylock, big time to your one. We see former VM Where, uh, guy from 22,003. He also worked on cloud foundries in sight. We ask about the white spaces where starts to thrive in one of the transit is kind of pointing to was have some cummings going public. Some are being bought at sizable numbers, but we rift on. The idea of monitoring was a boring category right now. Observe ability, which is just be monitoring 2.0, you got I pose. You got acquisitions. I mean, major action happening in this observe ability space. I bring this up because that's an area you think, Oh, it's a white space Data opportunities for companies to build service is really points to this cloud. 2.0 application Renaissance And I want to get your thoughts on that environment. What needs to be in place to make that happen? Honestly, pivotals keep for you guys. I get that on Vienna. Where side, but for the ecosystem and for the marketplace, people trying to make careers and or do things What is that cloud 2.0, complexity that need to be abstracted away or >> so The Pepto team had a great Craig and Joe had this great, uh, one liner on kubernetes is all about where the people structure meets the infrastructure. When you think about that, our enterprise organizations have thousands if not tens of thousands of developers all trying to do similar. But a lot of cases different things at the same time, across lots of different cloud infrastructures. On the infrastructure team side, you've got private cloud, you've got hybrid cloud. You've got public cloud environments that you have to get your arms around, monitor, manage, secure and get visibility into. We believe that Carini sits at that perfect layer between the two domains on. This is a big part of why we developed Tom's a mission control. It's just that that perfect layer between the two domains, too, access the company's later and give you full visibility into what all of your developers were doing on every piece of your infrastructure. And we also think that's gonna be a very interesting place for third parties to plug into to gain access to all of the community's clusters that we're helping. Our customers managed across their app landscape to do very interesting things. And so we're really excited about the ecosystem that that project will open up. >> You think this opportunity to start ups in there? >> I do. I do. I think there's a ton of other I mean, think about it just really basic math. Ah, VM based application. When it gets containerized, it has just on the compute side alone. Never mind the networking in the storage site. There are 10 times as many moving parts. A typical containerized EPA's 10 times as many moving parts as avian bay Step. If you think about that applied to the networking layer, you think about that applied to the storage layer, the security layer. You've got 10 times as many points to secure. Now, how do you get your head around that level of complexity As a an operations person, you can't do it. Humans can't do it anywhere. You can't write down your actions. Control this on a pad of paper and know what's what's accessing what anymore, >> Dave. One more question, if I may, on the on the VM container thing, there's a debate or are architectural kind of conversation, and customers are having around when to do containers in three days on bare metal or with V EMS. How do you guys talk to that house? The >> steam going because that was my question. So there was a snarky tweets yesterday. I want to get your reaction to it. And the tweet was during yesterday's keynote. I thought we we launched pivotal so that we didn't have to run containers on V EMS. Now the reality to your point is that people are running containers on bare metal. They're running him on vehement the EMS. I don't have any data, but I wonder if you could comment on that >> so way Probably have a couple of snarky comments of our own on this three share one of the things that put up on stage. Yes, I'll start at the kind of a little little. And I worked my way up at the base layer. The testing we're doing with Project Pacific, which is something we announced this week, which is effectively bringing kubernetes into the heart of the sphere. We're actually using combinations to make the sphere better. We're also going to expose communities to our customers through V sphere, just like we exposed the EMS today. This is a pretty exciting project for the for the company in our early testing of this project, based on the advanced scheduling capabilities of the SX hyper visor take advantage of modern hardware. We're seeing an 8% better performance in a certain test sweet versus what you'd see on bare metal so are ready at the early stages. We're seeing some benefits now take that a step further. The big public college for writers out there if you look at service is like G K on Google. If you look at a ks, uh, recast on Amazon, a cast on his door, every single one of their community service is is run against a virtualized environment, not on a bare metal environment. Why is that? Well, because their customers are using containers in VM, side by side, the flexibility you get out of that virtualization layer. Whether you're a big public cloud provider or your ah smaller enterprise shop running your own data centers, the benefits are proportionate, rather equal on dso >> the narratives off a little bit. What you're saying. What I hear you saying is people use virtualization for a lot of efficiency and scale reasons that's independent of what happens with bearnaise decisions. So if you decide you want to run Cubans on bare metal, go >> to go to town. We think >> if you want to do that, >> you want to do that. But we don't. We actually see a lot of customers who have started down that path. When they go to get to that operational stage, they're realizing they're now dealing with firm where again, they're dealing with Nick drivers again. They're dealing with stuff, and they can easily take that and turn it over to their ops team that's already managing a huge virtualized state and operated with the same tool. >> That's a really a layer thing around round scale. You do the virtual ization for Ryan reasons, and then cos sits on top of it for a whole another reason. >> And the I'd say its operations scale these operations teams need to, you know, just look at the number of announcements we made this week. For an ops team to get their head around all of these new technologies simultaneously is impossible to bring them in one new capability of time into the thing that they're already operating for. That organization is very >> positive. If I understood yesterday, you're claiming better before 8% better performance relative to bare metal. I know that's apples to apples. Or what kind of juicing you're doing on the benchmark >> sex schedule that it chooses it right there. >> I want to ask you about integration and look at it as a quasi. His story of the the industry. You go back to see A with all the acquisitions, right? Historical force it with fusion. Different layer of the stack. I know. Certainly Del did a lot of acquisitions. Some of them work. Some of them didn t m c. Same thing pretty successful. Actually. VM were great engineering. Um, very strong. Go to market on really good acquisitions. My question is on integration with the nice Sarah background, I wonder. I mean, nice. Sarah seems to be very well integrated into the VM. Where platform How is integration The state of integration today within V. M. Where is it a lot easier today because we're living in this AP I economy. What about VM? Wears sort of integration ethos. One of the challenges. I wonder if you could comment and that long. So >> I've been through, uh, to significant integrations of'em where the 1st 1 was with this nice era on. I was on the I was on the incoming side, not the receiving side. The next was with hep Theo. I was on the receiving side, not the incoming side. And so, as coming into this year, back in 2012 Pat was extremely supportive and asked his entire team to be very supportive of getting us integrated quickly and productive. A CZ fastest possible. We were on campus on the via more campus from the next era office within days of the deal closing. That's how efficient Veum work. That's like that's the mindset hammerhead coming into. We were in a building. We were co located with the other networking engineers and product managers. Within the first week on, we were off to the races. That was about 100 20 person company. Hep Ko is about 100% company, Um, about the same efficiency we were consolidating. Offices were bringing them over again, mostly distributed team, but they had a center of gravity. In Seattle. We had a center of gravity in Bellevue. We brought the team's over within within a couple of months in about three months. In three and 1/2 months in, we had the team fully integrated. The organizational design done all the tools in a greater we're all in the same systems. So what happens very quickly now, an organization that's much bigger like like pivotal 3000 employees. Public company takes a little bit longer to get from Deal announced the deal close because it's too public entities. It'll take a little bit longer to do all the integration, but we're already thinking thinking about we know them so well and they know us so well. We already know where the potential landmines are, where the potential rough spots are. Pat prides himself and, uh, this pushes down into the rest of them were on well, welcoming new team members in new groups into the company. And so we try to do that really were very culturally sensitive way optimized for the right tool kit s O that we take, we take some learning like cloud health. When they came in, they had a lot of expertise around. SAS drooling and support of customers were adopting all of that, right. Were jettisoned some of our older tools in favor of some of the things that >> we're gonna win the modernization. So I want to get your thoughts on the last question for the second congratulations, your your your area. We love what you're doing. We think it's super important. Would be covering it like a blanket this year and going forward. But Pakistan came on was wrapped. Talking about 10 years and doing the riffing on the Cube are 10 years covering it. We have some 10 years forward, which waves to be on. They highlighted on the past 10 years in this ear acquisition as a critical moment to bring VM. We're into the S T D C kind of concept started networking up, so we know the history they're sti n and then going forward, he says. If you're not a networking and security in the next wave and Kubernetes is Number one, you're really gonna be missing out. So we highlighted networking, security and kubernetes. But networking. It's nice here on both sides of that 10 year spectrum. You're part of that. >> Why is that? Why is that wise >> watching people know that networking is the most important piece of the wave here? What's the relevance of what he's saying? Share their thoughts on >> Think about the increasing complexity of what at modernization drives into the infrastructure. You're getting smaller and smaller moving parts that that need to operate together at scale in a comprehensive, logical way. But at any point in time, if you're if you're an enterprise organization, if you've got if you've got compliance requirements, audit ability, requirements. If you want to protect, you hear about the number of of small towns that get blackmailed on a daily basis because someone's secured an encrypted There, there, there count taxpayer data and they're there, their victims. All right, this is this >> is some say, cyber warfare. >> It is something. So if you think about in orderto help, our customers get the most out of their developers, these tools that open up I think the potential of a lot more avenues of attack get a lot more complex. And so we think that these two have to progress hand in hand. One. We do want to help developers go as fast as possible. We won't help enterprises get the most out of those developers. That's a big part of why we brought them were into into the damn warfare. We're bringing a pivotal into the VM. We're family, but at the same time, we recognize that the infrastructure has to progress. Every bit is fast, and the network is the thing that ties all these parts together. Whether it's a layer three year layer for networking today or level layer several networking layer seven AP I based networking in the future >> all. I mean, I'm not gonna bring up I ot or industrial i ot to takeovers of physical devices, whether it's a self driving bus off a cliff or taking over towns and cities warfare, I mean the service areas of enormous networks, Internet connectivity applications over the cloud native. Anyway, we know that, right? So a lot to talk about. Thanks for coming on. The Cube Sharing your insight. Senior Vice President, General manager, The Cloud Native APS Group. This is really the key instrument with envy em where to take kubernetes and the advancement of cloud to 0.0 to the next level. I'm John for a day. Volante, be back after this short break.
SUMMARY :
It's the Cube covering Veum World 2019. BM World Paul Maritz laid out the stack early on. has been great Our next guest, Paul Falsone, S V. P and general manager of the Cloud Native APS. It is a dead end of the day. The game of one kind of knows that our knows the history there, the mainstream so we can. Just announced a drink from the fire hose. and one of the things that we identified early on was, ah, close partnership with Pivotal was going to Joe Tucci decided, create pivotal as the The platform developed next generation applications. But one of the things I think is is front and center to what pivotal of the transit is kind of pointing to was have some cummings going public. We believe that Carini sits at that perfect layer between the two When it gets containerized, it has just on the compute side alone. How do you guys talk to that house? Now the reality to your point is that people VM, side by side, the flexibility you get out of that virtualization layer. the narratives off a little bit. to go to town. When they go to get to that operational stage, they're realizing they're now dealing with firm where again, You do the virtual ization for Ryan reasons, and then cos sits on top And the I'd say its operations scale these operations teams need to, I know that's apples to apples. One of the challenges. Hep Ko is about 100% company, Um, about the same efficiency we We're into the S T D C kind of concept Think about the increasing complexity of what at modernization We're family, but at the same time, we recognize that the infrastructure kubernetes and the advancement of cloud to 0.0 to the next level.
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Breaking Analysis: $2.7B...VMware buys Pivotal & Carbon Black - WTF!
from the silicon angle media office in Boston Massachusetts it's the queue now here's your host David on tape hi everybody welcome to this breaking analysis this is Dave Volante and VMware announced yesterday its quarterly results and it also announced the acquisition of two companies pivotal which was the news was broken before of the earnings announcement but also carbon black a Walton Massachusetts based security company and you may be wondering what the hell is VM we are up to what are they doing and I want to sort of unpack that and explain it to you from my perspective so pivotal and carbon black are getting paid 2.7 billion and 2.1 billion dollar respectively is the value of those deals so VMware is paying an enterprise value to sales ratio of 3.8 and 7x respectively for pivotal and carbon black the motivation here in my view is really to clean up pivotal I'm going to explain that in a second and also to increase VMware's cloud multi cloud and recurring revenue contributions today the SAS business of VMware is only about 12% of the company's revenue so they want to increase that because they want to have a cloud like model and recurring revenue the challenge for a company like VMware who's largely based on perpetual license models upfront get paid for the whole license and then you do some maintenance is it's like a heroin injection you get the big rush of cash whereas with the recurring revenue model you're streaming out over and deferring it over a twelve or thirty six month or 24 month period and so the revenue impact is somewhat negative on the income statement and that's putting a little bit pressure on the stock but VMware management understands that that long term it's a much more predictable and attractive business model to be a SAS company than it is to be a traditional license based perpetual license based software company now the pivotal deal is somewhat complicated and of course when Michael Dell's involved we tend to have these complicated transactions as organization is very savvy in terms of from a financial standpoint we saw that remember when Michael Dell and Silverlake bought a EMC for 67 billion dollars they shelled out only only four billion dollars of their own cash now they took out a lot of debt but it was a very interesting and complicated financial transaction so part of this is cleaning up some of that transaction that all I'll explain in my opinion VMware is getting a pretty good deal for both pivotal and a decent deal for carbon black so so let me explain first of all Alex if you would bring up the the chart on pivotal let's take a look at it now you can see here you know pivotal did its IPO you know last year a when IPO is I think that we know close to a four billion dollar valuation and you can see the stock is not performed well subsequent to that it you know it was never able to get back to its IPO price it had a you know decent uptick you know in in March of this year as the market was running up and you can see the earnings miss in in the late spring early summer back in the June announcement date big hit there the company's been struggling in the marketplace you know it's got a lot of assets remember pivotal was originally put together as a collection of what I used to call misfit toys some of the EMC assets some of the VMware assets they put together at Palmer its you know created this entity to try to create a platform for application development Michael Dell saw this as an opportunity to take it public and actually you know create another asset in part of the Dell family but you can see here post June you know the the decline in the stock price and then you see the announcement from VMware or the rumor that came out actually was an announcement that came out in the press this week and the stock jumped over 70% on a day when the Dow dropped 800 points but you can see now the the today's price it was fourteen eighty eight when I took this snapshot about 50 cents on the dollar from the IPO price and so you can see that that VMware and Michael Dell are kind of doing the top cat they did the IP that pulled the coin back and now they're gonna repurchase the stock so kind of interesting but here's what the interesting part is VMware is only paying nine hundred million dollars in cash to the public shareholders how can that be so here's the deal vmware already owns about 15% of pivotal where dell owns about 70 percent of the company so what's happened l controls 95 percent of the voting shares which is why you know one of the reasons why this stock really never took off it's one of those one of those ownership structures and governance structures where you know a single individual really controls the stock so that often times keeps stock prices down but nonetheless Dells 70% is being exchanged for VMware stock for pivotal stocks that are owned by Dell so let me read you the statement Alex if you could bring up that statement from the earnings call this is from the VMware a CFO explaining the mechanics with regards to pivotal VMware has agreed to acquire a pivotal at a blended price per share of eleven dollars and 71 cents comprised of $15 per share in cash to public stockholders that's why the stock is trading at 14 dollars and 88 cents today and a little bit of arbitrage flowed in there and VMware's Class B common shares exchange for pivotal Class B common shares held by Dell technologies in an exchange rate of point zero five five VMware shares for each pivotal share the transaction has an excuse me enterprise value of 2.7 billion Dell technologies will receive approximately 7.2 million shares of VMware Class B common stock and now drew aggregate this results in an expected net cash payout for VMware of 0.8 billion I said I said point nine billion the impact of the equity issue to Dell technologies would increase its ownership stake in VMware by approximately 0.34 percentage points to a total of 81 0.09 percent based on the shares currently outstanding as it said VMware currently holds 15 percent of outstanding shares pivotal ones clothes will update blahblahblah so Michael Dell's buying VMware stock he's increasing his share of VMware which is also a kind of an interesting side note but now let's look at the pivotal fundamentals does this make strategic sense yes in my opinion why is that this is all about containers and it's all about next-generation application development for cloud it's also a hedge for VMware everybody said containers are gonna kill VMware well it's it's a hedge in the instance that that that containers start to impact VMware's traditional virtualization business now as I showed yesterday on the video where I was looking at ETR research there's no evidence today that it containers are slowing down the spending on VMware you deploy containers in many many ways certainly they're deployed in in bare metal and that's somewhat of a risk to a VMware but they're also they're also deployed on top of virtual machines on top of VMware so you know right now it's not been a negative for for VMware and by acquiring pivotal it can bring those synergies into the VMware mothership which is Dells a software mothership I call it and there's also synergies in sales and marketing and R&D and it kind of cleans up pivotal and consolidates the assets now let's look at carbon black this is a security play and it's really a different story than pivotal first you got to remember the Pat Gallagher told John Fourier in me several years ago in the cube that security is a do-over and I'll tell you right now Pat Gail singer and VMware are architecting a security do-over you've got on pram you've got hybrid you've got cloud you've got multi ply cloud traditional security models aren't gonna cut it so let's look at this clip by pat gyal singer and he'll it'll give you a sense of how he and VMware are thinking about the future watch this and we'll come back and talk about it Steve Herod on our Crouch at pre game on Friday with the hot opportunities are for startups he said security or mainly not getting caught at this perimeter basically what's your view on that well you know the krusty you know the hard crust the exterior and the soft gooey inside as I described it this morning my morning breakfast every day and you know with it right this whole idea of micro segmentation and nsx really redefines how you build networks and that's gonna allow us to refactor every aspect of security every aspect of routing and load balancing etc okay so what Pat was saying is he's talking about micro segmentation nsx the critical acquisition from nice Syrah refactoring security and everything security is a do-over okay Alex let's bring up the chart of carbon black I wanna I want to look at that and explain to our audience kind of what's going on there so you can see it's a it's a little bit of a different picture from from pivotal you've got that kind of bathtub look to it so you see at the IPO it was a hot company but it underperformed and and it was struggling there you know coming into at the end of last year and then into 2019 you could see it was kind of bouncing around at its lows and then what happened was you saw it earlier this year the company guided down so you can see that you know big drop after into February announced you big spike downwards they guided down the CFO resigned and there were several down grades from Wall Street analysts and that really crushed the stock but then you sort of bouncing back through May and then what happened is you know you had this growth company they've grown at 25 to 30% a year and they beat earnings estimates in May so they guide it down in in February but then they beat and you had a new CFO you just kind of had this new renewed emphasis on on the company and then this summer they hired morgan stanley and so the acquisition rumors started and that you can see you know into august it starts to pick up again so i have no doubt that this was a competitive bid of vmware wanted it so so here's another comment that i want to share with you from last year at VMworld and again it'll give you an additional insight as to how Pat Gallagher is thinking about the future go ahead and play the clip and then we'll come back what together into my application and in that sense the application is a network of these different services data sources etc and we believe in that you're bridging across silos isn't important it is essential to do that yeah because as you say security models across that you know how does the you know when that application isn't performing like I expect it to how do I go even debug it so think about what Pat said the application is a network of services services it's not as such it's not important it's essential that we deliver that in a consolidated model including security models okay so you got VMware looking to make its platform the place to run modern apps you got carbon black at 250 million dollar company trading at a discount of about 5.5 X revenue they got strong growth at the time but 25 to 30 percent of years it's consistent and then nearly 40 percent of its business is coming from the cloud and the cloud business is growing at 70 percent a year so VMware remember jettisoned its cloud business vCloud air but it still has a desire it covets participating in cloud at least in the form of multi cloud and on-prem cloud like experiences Carbon Black is a modern endpoint security company you heard John's question about the perimeter and you know you can't build moats anymore you you really endpoints are really the the new vulnerability especially when you start thinking about IOT so VMware is desirous of cloud revenue multi cloud and recurring revenue you got a growth company that's looking to sell they've got leading technology as I said this it was a competitive bid and VMware wanted it so now the other thing is VMware knows carbon black they've they've integrated carbon black into its app defense offering and VMware has been expanding its portfolio not so quietly lately app defense NSX has a you know with its micro segmentation is really a security use case AirWatch has a security component cloud choreo ee8 security was another acquisition bracket intrinsic was you know these little tuck-ins you sort of draw a picture of how Dell senior and VMware are starting to build out its portfolio again making vmware the software mothership security is a critical component of that it also gives VMware much more of a strategic entrance into the c-suite particularly with the chief information security officer we've talked many times on the cube that security is now a board level discussion to the extent that VMware can be the platform for multi cloud security and of course you know that's not assured right there battling cisco who's coming at it from a network position they're battling google who's coming you know announced anthos they're certainly battling Microsoft certainly IBM and Red Hat have similar designs and as we've said watch this space Amazon ultimately we think is going to get into this area but any rate VMware's making security a fundamental part of its platform it's bridging those silos is what what Pat Gayle singer talked about in the video and giving you access to sets of infrastructure so with pivotal it's building out you know in cloud native application development and and tooling container technology and that's clearly strategic to its multi cloud strategy helps VMware stay relevant VMware doesn't own a cloud so it's got to move fast and be first in this multi cloud space ok so let me summarize VMware's gonna spend 2.7 billion on two key acquisitions they're gonna add it's gonna add a billion dollars in two points of revenue growth that's largely in SAS and hybrid cloud and recurring revenue for VMware and three billion dollars in year two now let me do some Volante math for you VMware trades at about five to six times revenue so essentially they just added five to six billion dollars in market value in year one and by the way the stock is off eight percent today so because of these acquisitions so and it's got upside in my view assuming that you know there's not some big economic downturn but we're talking about 15 to 18 billion in market cap in year two so this acceleration VMware's transition to SATs ass it's a cash flow positive and the creative acquisitions in year two according to vmware vmware throws off nearly four billion dollars in annual and operating annually and operating cash flow to me this is a good use of cash balancing acquisitions and to continue growth and tuck in your ability to be that platform for cloud and multi cloud services and hybrid cloud is a good use of cash I like it better than stock buybacks frankly so a combination of stock buybacks organic Rd which VM was very strong engineering culture and acquisitions in this case using your stock as currency I like the deals we're gonna watch him very closely and we're gonna be talking about this this next week at vmworld so watch the cube at vmworld the cube net will be there myself john fourier stu minimun Jeff Rick the entire team celebrating our 10th year at vmworld if you have any questions on this or comments please tweet me at diva want a thanks for watching everybody we'll see you next week
SUMMARY :
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Sam Burd, Dell Technologies | Dell Technologies World 2019
live from Las Vegas it's the queue covering del technology's world 2019 brought to you by Dell technologies and it's ecosystem partners everyone welcome back to the cubes live coverage here in Las Vegas we are here for Dell technology rules 2019 got two sets I'm John Faraday Volante my co-host Dave day to three days of wall-to-wall coverage I've got a great guest December the president of client Solutions Group at Dell technologies Sam handles all of the big edge machines like the PCs my machine here and other cool stuff Sam thanks for joining us today appreciate it thank you guys for having me so one of the themes that we're seeing I'll see through the transformation going back when Michael went private buys EMC new puzzle pieces this is growing and scaling and one of the big surprises or not surprises is the cloud growth and them data grow that's been fueling a lot of existing businesses the client business one of them that you run yeah as do extremely well the numbers are looking good new machines you know the PC revolution continues evolving that's the state of the art what's the current state of the business give us an update hey so like you said the business is doing really well I'm excited this year we'll have our 35th birthday for Dell and the PC business the business I lead at Dell is where it all started 35 years ago in a dorm room at University of Texas now a forty three billion dollar business it is just a part of Dell so we've become a lot more but growing double digits we've seen a resurgence in the edge and I think like you said one of the things I'm seeing as I talk to companies they're almost seeing that edge is the secret weapon as we talk about all this transformation because getting great employees is the challenge if you want your business to lead in an industry and as we go talk to companies and we talked to Jen Expo we talked to Millennials we talked to Gen Z getting them armed with a great piece of technology where they can be productive in a job and help make a difference in a company or career that's what they want to go and do they want that more than drinks in the break room they want that more than volleyball courts outside and when companies are able to do that with our PC products at the edge they get great people in who helped that company be more successful so we're seeing a really good growth and we're we're dedicated to doing some exciting products for people and it's not easy to I just want to unpack the dynamics between the two worlds that go on one is making the machines go faster smaller less expensive so more horsepower lower prices higher functionality and then the integration to get that kind of a seamless works work lifestyle balance where you got consumer business all kind of blending together where you got to connect the networks you got it you can go to work at Starbucks here in once in a while you got to have all this stuff in it working together with what used to be the big iron back-end systems oh yes oh yeah so you got to you've got two jobs it's true what how do you balance that other different teams or different approaches what's the focus you know we we look at a couple things internally we have really focused on not just the hardware design that we're putting together and the speeds and feeds and we can do that great you take our you know our gaming business we have a we were showing off in the alien you can go over to a alien where a kind of gaming section we have here we have things that have more than 300 watts of power for CPUs and graphics in it feels to us if you went back in time it's super compact about what you used to have it's not anything like the latest XPS products I see you guys using there but we can design that kind of power into the systems and then we're focused on the experience we bring alive for people so you think about working with partners I'm working with services teams working with Microsoft working with VMware around how we bring alive the things people want to do on the consumer side like one thing we see people more people now watch TV and pcs then watch TV on TV oh it's like a great experience it's pretty headphones and nobody's bothering ya it's it's pretty good the other the other thing that's interesting I've switched all my viewing that way because we figured out the younger generations that that is even more true for them so in my millennial or gen Z fashion I've started a hundred percent of my TV viewing it's on a PC but it's a great way to do it we've done experience around that with audio video streaming that we go how do we bring that alive same thing on gaming gaming space I want to show you guys hopefully in a couple minutes we can talk about some of the latitudes we announced here but we've done that in the workspace of people want to be productive immediately they want a tool that lets them do that and we said how do we put technology and software and capability together to allow them to have that kind of experience they want that what if some of the things you announced today and you know what's uh what are the exciting parts of them so we brought a are we announced our new latitude lineup so you see from top to bottom some really amazing looking pcs and one of the things if you guys get that look you little high or we go to guys can you guys see that so awesome looking PC the other thing is if you take a look at this we built in different kind of capabilities that allow allow really fast log into the system so there's an Express Express login Express sign-in capability that under no under kind of infrared lights sensors you can basically recognize it recognizes when you walk up to that system it will log you into the system automatically so you don't have to touch the screen the keyboard it all saves you that kind of instant productivity you turn around walk away it'll sense when you're there and when you're not there will log you out of the system we also have something we call Express sign Express charge on this system so people are on the go some of the stats we were sharing when you think about audience here people are working in different offices people are working on the road John you were saying people are working in Starbucks how do we allow you to quickly you plug that in you can get 80% charge in an hour you can get 35% charge in 20 minutes so allow you to get up and going really quickly but basically designing some pretty awesome systems that if you go look at what some of the press is saying about this stuff of finally putting a business system in people's hands that users are gonna covet so we did cool stuff with Alienware we've done that with our XPS product we said we need to bring that into the commercial space so people have really cool tools to get these great reviews just to give a little shout out to props to you guys getting some good reviews also it's it's it's good tailwind for you that Apple is kind of struggling with their MacBooks when the prices are high people are now coming back and look into the PC in fact my son is a big-time gamer you depreciate it the acronym is called PCM R which stands for PC master-race because you know the gamers like to be hardcore on the PC gaming huge growth area alien and where is doing great but people people look at whether it's gamer or work you seeing the gamers are guys I think of canary in the coalmine they're I think a leading indicator of a trend around I want a relationship with my device and I want I want to be able to have things available whether it's mobile or or PC or gaming so it's a little bit more intimacy and then there's also a pressure we're seeing on the trend line around augmented reality built into the machine so you start to see again better monitors for K connections you know better immersive yep either whether it's single sign-on authentication to just overall experience that's a big trend yeah and I think you said it on gaming we've built a community around our Alienware brand we've built entry level gaming systems we've turned gaming that we've been in for 23 years with alien we're now at 3 billion dollar business inside our Dell PC business and there's a lot of affinity for people who going hey turn out awesome powered systems and deliver me a kind of experience and speed that I want to win in the game you know it's the same thing though on the commercial side of going people want tools when they're coming to work don't let them do a great job in in their business I know dad wants this question but I want to get one more thing out PC if people talk about other people don't want to hear about speeds and fees when it comes to machines people on a gear speeds and feeds how many cores is there a graphics accelerator in there is there a GPU I need to get AI what's going on with the inside the specs give us the latest state of the art oh we have like so you can look at core explosion in PCs is great the thing that I really like is all these systems now you see USB connectivity so you can put your just people before we're going hey the display is going away so you walk around see we have 49 inch curved displays we have huge 43 inch displays you can get four display side-by-side you can get to 27 inch displays side-by-side I go to trading floors around the world they're stacking two and three of these displays next to each other you can power that out coming out of the USB port on your system you can power that with the graphics on the system and then we have everything up to go to Alienware which is huge core counts but though the power the watts we literally have two huge power supplies - 300 watt power supplies that you're plugging into the back of our gaming desktops it will almost consume the 15 amps that you have in your house circuit to power that system and we fit that in a you know it's about an eight pound system today that's maybe an inch and inch and a bit thick that if you go back to legacy pcs we're talking about we're almost at 2020 in a new decade if you go back to the start of this decade that was like run in the middle average PC that we're now fitting incredible power into so I think all that and GPUs are up and what's the status on because graphics processors has become a big latest great racing graphics processors that we're now waiting the thing that's exciting to me is on the games think we'll see games now catch up to 2000 series GPUs from laying the race race and I think it's an important innovation because that's going to really come and help the gaming but also it's starting to bleed into some other creative areas we're way to get you stocked up with some alien we're here walking out of it I'm waiting for a display the curtains excited I want the curb display no we we see it in games we also see it in advertising so it's amazing the stuff you can go and do it say render a vehicle in a photo shoot that you used to have to go to a remote location and basically ray-tracing allows you to render that scene by putting individual beams of light into that into the interact with all the geometry that you have and it shows what it'll basically draw that picture for you so you get all kinds of nuances of shadows other images flickers and reflections that are just amazing and lifelike realism so we're gonna see that in games you see graphics designer is doing that in TV commercials and in print ads and you do it without ever having to touch the physical product which it's hugely time and processor compute graphics intensive to go and do that but you're now seeing us able to do that on a I brought in a precision workstation it's a little bit bigger than this and it's a horse-collar on the machines can handle that ray tracing that's the whole point yes guys are connecting the edge with your your laptops your your your your your PC's what are you doing a stress test them on the edge torture test you're doing any fun stuff like dropping them from the building and throwing flames at them and yeah what we do we have some fun labs so in Austin Texas we have a lot of fun whether it's dropping systems which is not unrealistic of what happens in the environment we actually find our hardest users are students in education environments so we've commercial really important because like the XPS I see you guys are using people will take a little bit better care of the stuff when it's their own dollars that went to that but you know the the work system gets thrown in a bag it gets thrown in in the back of the car so you look at temperature testing cold hot drops waters coffee in the office environment water in the office environment that gets thrown against it so we do all that kinds of stuff but we've learned a lot from students and we do things like little micro drop tests because you had literally we had systems that got not banged against the floor but the slammd in the bag by a student you know thousands of times across the lifecycle that we had to go and change how we engineer some of the connectors and how the systems are set up just to make them really durable so whatever you talk about your business a little bit John knows I'd love to get into the business that I want to explore the importance of the the client business to Dell it's about half of your revenue just a little under half of the revenue obviously lower margin than some of the enterprise businesses but it's critical and this is what the company was founded on it absorbs a lot of the corporate overhead it's growing what's going on in the business units dollars what can you share with us yes so forty-three billion dollar business grew double digits last year we had for the last five quarters we've led the industry in growth which is a reflection of our real focus on what customers are looking for and delivering great products to them we have 25 quarters of gaining share 25 consecutive quarters so we have a really good run going in the business we look at this year I see the industry continues to consolidate top three players in our industry are around less than 65% share kind of 63 and change and in most industries you see them as they've become more mature you see them more consolidated than than where we are today it's been consolidating last six years we've gained six hundred basis points a share we think is Michael and our team have invested in great designs and great experiences to customers there's lots of runway to continue growth here and you know that's what we're the thing that gets me excited in our engineers is turning out products that our customers go and love and as we went private you really began to transform this company we said we want to be the best bar no one in this industry and we've really you see that in the Alienware you see that in XPS you see that what we're doing in the latitude space we continue to set a very high bar for ourselves in the growth so people tend to keep their laptops longer you got to sell these cloud apps and it's great as a user you have to replace your your laptop every you know 15 months yeah I'm sure you'd love us to do that but so where's the growth coming from is that new applications is it obviously share gains and and how will it continue yeah well we see it more the premium space is growing a lot where people have said hey I want to trade up whether that's the the gamer like your son a user on XPS who wants a really mobile system that they can throw in their backpack or throw in their purse and take take with them it's interesting in the commercial space we actually see some of the highest end systems that we sell in our work station business have the fastest turnover and change rate because when you can add more cores more horsepower to that and go my expensive engineer designing airplanes or my graphics design or doing advertisements or videos for the company can now be more productive people go I want to spend the $3,000 because in comparison to the salary and the time I'm saving I'll get the best talent they're happier because it gets done faster and my business gets more done that's where they're actually switching the system's over so it's to us to make that easier and then the other thing that we're doing that's really interesting and that we announced this week is we're working across our businesses so we've gotten out of just the you know look at the hardware but we're going how do I partner with the services business how do I partner with VMware and start to make the whole process that get in technology and users hands easier because if you look at if you look at companies today 75% of their spend in our space is on all the stuff other than the hardware and the devices so it's like planning going and doing deployment where I have technical people literally with box cutters opening boxes putting new images on systems they struggle to keep systems up-to-date how do I manage support them take all the calls that are coming in you start looking at that and you go there's a way we've we've always tried to redo it but it was like shuffle around where the people are and hey I can take your people and do the thing for you cheaper or maybe not because then you start getting charged for all these crazy change things now we're going pay with software and services I can start doing this in an automated intelligent way that makes it a lot easier so I can go when I want you me any of us to have an awesome system go start taking that other cost out make it easy and fast and then you go the system can be updated someone can go I get better technology in my users hands and hey I save money doing it because I'm not spending on this other crazy stuff hopefully invest a little more here but also invest in the infrastructure transformation they have going on 5% is seventy five fifty five percent the buckets what a hundred billion is that fair enough in commercial space if we throw phones printers everything in there's about two hundred billion dollars in companies spent on hardware four hundred billion on other stuff if you look at pcs that ratio it's a bunch of the two hundred billion and it's in a billion you can attack with just better services and automation and things like that's and that's what we're doing like with VMware and with our services team with going like how can i integrate take VMware software integrate with our Factory and go when your new system shows up it has your apps and your image on it you plug in you're literally logged in doing final last mile customization so think new employee rather than having to download a bunch of stuff or an IT person comes and sets up your system you get that system with what you need your profile which we figured out we've been figured out hey here's the kind of users aren't you are you're a really mobile person we're going to want to get you this system you're plugged in with that new system going in minutes and it eliminates that sneakernet of a bunch of people doing it and turns it into intelligence and sauce so that's tens of billions in Tam expansion yeah absolutely yes I think it's we look at is hey it's it's a good opportunity for us to expand and then it saves customers it saves them time and money it makes it easier you're innovating on two fronts making a great device more horsepower to get that step-up function on new kinds of productivity that warrant the price increase for the user and then all that integration back-end yes to innovation tracks big time yeah and then we have to keep pushing on the physical hardware and that's where I go if you went back in time ten years ago you know it's like the systems were big and thick we never imagined they would be this slim this powerful I look at the future and go when you think about AR VR you think about more natural interaction with systems with voice and with breaking pen really a first user class with the keyboard I think there's a lot of opportunity going forward we want to do stuff that will cause people to want to buy new systems so it's a good challenge to have well we'll do a deal for you with the cube special sponsorship consideration for the curve monitors and all the crates thanks for coming on and we got ray tracing into the cube conversation here Sam thanks for come on share and congratulations new success PCs getting stronger faster new productivity gains with ray tracing all this other stuff happening this is what cloud and data does it's the cue bringing you all the content here's the content cannon two sets be right back with more coverage here at Dell technology world after the short break [Music]
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Final Show Analysis | IBM Think 2019
>> Live from San Francisco, it's theCUBE, covering IBM Think 2019. Brought to you by IBM. >> Hey, welcome back everyone this is theCUBE's live coverage in San Francisco, California Moscone Center for IBM Think 2019. It's the wrap up of our four days of wall-to-wall live coverage. All the publishing on Siliconangle.com. I've got the journalism team cranking it out. Dave Vellante just put up a post on Forbes, check that out. And Stu's got the team cranking on the videos. Stu and Dave, four days, team's done a great job. Tons of video, tons of content, tons of data coming through theCUBE. We're sharing that live, we're sharing it on Twitter, we're sharing it everywhere on LinkedIn. What's going on with the data? Let's synthesize, let's extract the signal from the noise, let's assess IBM's prospects in this chapter two, as Ginni says. A lot of A.I., lot of data, I mean IBM is an old company that has so much business, so many moving parts and they've been working years to kind of pivot themselves into a position to run the table on the Modern Era of computing and software. So, what do you think, Dave? >> Well, I mean, this has been a long time coming and we're here, you pointed out John, to me privately that IBM's taking a playbook similar to Microsoft in that they're cloudifying everything. But there's differences, right? There's a bigger emphasis on A.I. than when, not that Microsoft's not in A.I. they of course are, but when Microsoft cloudified itself there wasn't as much of an emphasis on A.I. Ginni Rometty said, "Well, the first chapter was only about 20%, the remaining 80% is going to be chapter two. We're going hard after that." I wrote in that post today that, in 2013, IBM had a wake-up call. They lost that deal to Amazon at the C.I.A. They had to go out and buy Softlayer because their product was deficient, their cloud product was deficient. >> And by the way it looks like they're going to lose the JEDI Contract by the D.O.D., another agency that's a 10 billion dollar contract. >> So we can talk about they're going to lose that one too. >> We can talk about is Amazon's lead extending in Cloud? And so, IBM cannot take on Amazon head-to-head in infrastructures of service period, the end. It doesn't have the volume, >> And they know that, I think. >> It doesn't have the margins, and they know that. They got to rely on it's, as a service business it's SaaS, it's data, it's data platforms, obviously A.I. and now Red Hat. The fact that IBM had to spend, or spent, 34 billion dollars on Red Hat, to me underscores the fact that it's Cloud and it's 10-year attempt to commercialize Watson, isn't enough. It needs more to be a leader in hybrid. >> And let's talk about the Red Hat acquisition because Ray Wang on theCUBE yesterday and said, "Oh, P.E., private equity prices are driving up 34 billion dollars, pretty much market in today's world." He thinks they overpaid and could have used those services. You debated that, you've heard me say that, hey I could have used that 34 billion dollars of cobbled-together stuff, but you made a comment around speed. They don't have the gestation period there to do it. So, if you take market price for Red Hat, Stu, with open shifts accelerated success since Kubernetes really accelerated its adoption. You got IBM now with a mechanism to address the legacy on premise into Cloud Modern, and you got with this Cloud Private, Stu, this really is a secret weapon for IBM and to me, what I'm pulling out of all the data is that Rob Thomas at Interpol, the CDO have a great data A.I. strategy as a group. They have a team that's one team and this Cloud Private is a secret weapon for them. I think it's going to be a very key product and not a lot of people are talking about it. >> Well John, it shouldn't be a secret weapon for IBM because of course IBM has a strong legacy in the data center. We've talked about Z this week, you talk about power, talk about all the various pieces. Red Hat absolutely can help that a lot. What we noticed is there wasn't a lot of talk about Red Hat here just because it's going through the final pieces. We expect later this year to come out, but it's about the developers. That is where Red Hat is going to be successful, where they are successful and where they should be able to help IBM leverage that going forward. The concern we have is culture. IBM says that Red Hat will be separate. There will be no layoffs, they'll keep that alone but when I wrote about the acquisition I said, we should be able to see, for this to really be a successful acquisition, we should be able to see the Red Hat culture actually influence what's happening at IBM. And to be honest when I talk to people around this show, they're like, "That's never going to happen, Stu." >> I just want to make a point about the price. Ray was saying how they overpaid and made the private equity thing. IBM's paying a hundred and ninety dollars a share. If you dial back to June of '18, Stu you and I talked about this in our offices, Red Hat was trading at one seventy five a share. So they're paying an 8 1/2% premium over that price. Yes, when they made the deal in the fall you're talking about a 60% premium. So, the premium is really single digits over what it was just a few months earlier. >> And Cisco, Google, >> It was competitive, right. >> Microsoft all could have gone after that. I think it's a great buy for IBM. >> That's what they had to pay to get it. >> And definitely it helped there. So from my stand-point, looking at the show this week, first of all I was impressed to see really that data strategy and how that's pervasive through the company and A.I. is something that everyone's talking about how it fits in. John you commented a bunch of times Ginni mentioned Kubernetes two times in her Keynote. So, they're in these communities, they're working on all these environments. The concern I have is if this is chapter two and if A.I. is one of the battlefields, Amazon's all deep into A.I. I think heavily about Google when I talk about that. When I talk to Microsoft people they're like, "Satya Nadella is Mr. A.I.", that's all they care about. >> I don't think Microsoft has a lot of meat on the A.I. bone either. >> Really? >> No look it, here's the bottom line. A.I. is a moonshot it is an aspirational marketplace. It's about machine learning and using data. A.I.'s been around for a while and whoever can take advantage of that is going to be about this low-hanging use cases of deterministic processes that you throw machine learning at no problem. Doing cognition and reasoning a whole 'nother ballgame. You got state, this is where the Cloud Native piece is important as a lynch-pin to future growth because that wave is coming. And I think it's not going to impact IBM so much now, as it is in the future, because you got developers with Red Hat and you got the enablement for Cloud growth, Modern Cloud, stuff in any Cloud. But IBM has a zillion customers Dave, they have a business, they have mission critical workloads. And you pointed out in the Forbes post that we posted and on the Silicon Angle, that I.T. Economics are changing. And that the cloud services market is growing, so IBM has pre existing, big mission critical companies that they're serving. So, you can't just throw Kubernetes at that and say lift and shift. Z's there, you got other things happening. So, to me, that is IBM's focus, they nail their bread and butter, they bring multi-cloud from the table. Throw hybrid at it with Private Cloud and they're stable. Everything else I think is window dressing in my mind, because I think you're going to see that adoption more downstream. >> Well, the other thing you gave me for the piece actually, you helped me understand that IBM with Red Hat can use Cloud Native techniques and apply them to its customer base and to really create a new breed of business developers, right? Probably not the hoodie crowd necessarily, but business developers that are driving value apps based on mission critical apps and using Cloud Native techniques. Your thoughts on that? >> The difference between Oracle and IBM is the following, Oracle has no traction in developers in Cloud Native, IBM now with Red Hat can take the Cloud Native growth and use containers and Kubernetes and these new technologies to essentially containerize legacy workloads and make them compatible with modern technologies. Which means, if you're in business or in I.T. or running a lot of big shops, you don't have to kill the old to bring in the new. That's one factor. The other factor is the model's flipped. Applications are dictating architecture. It used to be infrastructure dictates what applications can do, it's completely reversed. We've heard this time and time again from the leading platforms, the ones that are looking at the applications with data as a fabric in there will dictate resource, Whether it's one Cloud or multiple Clouds or whatever architecture that's the fundamental shift. The people who get that will win and the people who don't won't. >> And the other thing I've pointed out in that article is that Ginny kept saying it's not backend loaded, The Red Hat deal, it's not back end loaded. IBM has about a 20 billion dollar business, captive business, in outsourcing, application management, application modernization and they can just point Red Hat right at that base, bring it's services business, Stu you've made this point, it's about scaling Red Hat. Red Hat's what, about a three and a half billion dollar company? >> Yeah >> And so that really is, she was explaining the business case for the acquisition. >> Yeah absolutely, I mean we've watched IBM for years, Bluemix had a little bit of traction but really faltered after a while, that application modernization. You hear from IBM, similar to what we've heard from Cisco a few weeks ago, meet customers where they are and help them move forward. We did a nice interview this week with a UK financial services company talking about how they've modernized what they're doing. Things like I.T. ops, new ops, these environments that are helping people with that app development. 'Cause IBM does have a good application work flow. There's lots of the infrastructure companies don't have apps and that's a big strength. >> When was the last, I got a direct message from the crowd, I want to get to Stu, but I want to ask you guys a question. When was the last time you saw a real innovation and disruption in a positive way around business applications. We're talking about business applications, not a software app, that's in a created category. We're talking about blocking and tackling business applications. When have you seen any kind of large scale transition innovation. Transition and innovation at the business application level? >> Google Docs? I mean >> I mean think about it. >> Right? >> So I think this is where IBM has an opportunity. I think the data science piece is going to transform into a business app marketplace and I think that's where their value is. >> Workday? >> Service Now. >> It's a sass ification of everything. >> Salesforce? >> Service Now, features become products. Products become companies. I mean this a big debate. I mean you can win on >> But that's not, Service Now really not a business, I mean it is a business app but it's more of an I.T. app. Alright Workday I'd say is an example. Salesforce I guess. >> And look here's one of the flaws in that multi-cloud picture, is it's I'm going to take all this heterogeneous environment and I'm going to give you a multi-Cloud manager. We've seen that single pane of glass discussion my entire career and it never works. So I'm a little concerned about that. >> So Andy Jassy makes the case that multi-cloud is less secure, more complex, more expensive. It's a strong case that he makes. Now of course my argument is that it's multi-vendor. It's not really multi-cloud. >> Well here's the Silicon Valley >> So he didn't have any control over that. It's not a procurement thing, it's just the way that people go by. >> The world has changed with cloud and I'll give you a Silicon Valley example anecdote. It used to be an expression in Silicon Valley, in venture capital community if you were a start-up or entrepreneur you'd build a platform. And there was an old expression, that's a feature, not a company. Kind of a joke within the VC community and that's how they would vet deals. Oh, that's a good feature" >> "Oh it's a feature company." >> "That's a great idea." Now with Cloud as a platform and now with all the stuff that's coming to bear, horizontally scalable, all the things that IBM's rolling out, sets the table for a feature to be a company. Where you have an innovation at the business model level, you don't really need tech anymore other than to scale up build it out and that's all done for you by other people. So people who are innovating on say an idea, well let's change this little feature in HR app or, that could meet up to Workday. Or let's change this feature. Features can become companies now so I think that's my observation. >> I think it's really interesting >> It could live in the cloud marketplaces too. It's so easy to get that scale if I could plug into all those marketplaces. IBM for years has had thousands of partners in their ecosystem. Of course Amazon's Marketplace, growing like gangbusters. >> But this is what Jerry Chen said when we were at Reinvent last year and we were asking him about Amazon, will it go up the stack, will it develop applications? He said, well, look but then what we got to do is give people a platform for application developers to build those features to disrupt, to your point, the core enterprise apps. Now, can IBM get there before Amazon, who knows? I mean its. >> Alright guys let's look at the big picture, zoom out. Your thoughts on Think 2019 IBM Think, Stu what's your final thoughts? >> Yeah, final thoughts is, I think IBM first of all is coming together. Just as this show was six shows and last year it was in two locations, there's cohesion. I heard the four days of interviews, we saw a lot of different pieces. Everything from talking about augmented reality through storage and we talked about the Z, and those pervasive themes of data, A.I., Dave what do you call it, It's the innovation cocktail now in Cloud. Data A.I. in cloud, put those three together. >> Innovation sandwich, innovation cocktail. Got to have a cocktail with a sandwich. That's your big take away? Okay, my take away Dave is that the, you nailed it in your post I thought, you should go to Forbes and check out, search on IBM Think you'll find the post by me and Dave Vellante but it's really written by Dave. I think to me IBM can change the game on two fronts. I learned and I walked away with a learning this week about these business apps. To me, my walk away is there's going to be innovation at a new genre of developers. I think you're going to see IBM target, they should target these business app ties as well as with the Could Native in Red Hat. I really think highly of that acquisition. From a speed stand point, I think the culture of Red Hat, although different, will be a nice check against IBM's naturally ability to blue-wash it. Which means you don't want to lose the innovation. I think Ginni saying Kubernetes twice on stage, is a sign that she sees this path, I think the Cloud Private opportunity could be a nice lever to bring open shifts and Kubernetes into that growth. And I think A.I. is going to be one of those things where they're either going to go big or go home. I think it's going to be one of those things. >> My take, love the venue, way better than last year in terms of the logistics. I like the new Moscone, easy to get around. May next year, May 2020 is going to be better than February here. I would've liked to see Ginni sell harder. She laid out a vision, she talked about a lot of sort of of high level things. I would have liked to seen her sell the new IBM and Red Hat harder. I guess they couldn't do that because they're worried about compliance. >> Quiet Period? >> Yeah right, you know monopolistic behavior I guess. But that I'm really excited to hear that story and a harder sell on the new IBM. >> I think if they can take the Microsoft playbook of cloudifying everything going with the open source with Red Hat and then just getting the great Sass if app revenue up, they're going to, can do well. >> Alright guys, great job. Thanks for hosting this week. Lisa Martin's not here today. Want to thank Lisa Martin if you're out there watching, great time. Guys, thanks to the crew. Thanks to IBM. Thanks to all of our sponsors that make theCUBE do what we do and thanks for all of your support to the community. I'm John Furrier along with Stu Miniman. Thanks for watching. See you next time. (pulsing electronic music)
SUMMARY :
Brought to you by IBM. And Stu's got the team cranking on the videos. They lost that deal to Amazon at the C.I.A. And by the way it looks like they're going to lose in infrastructures of service period, the end. The fact that IBM had to spend, or spent, They don't have the gestation period there to do it. And to be honest when I talk to people around this show, So, the premium is really single digits over I think it's a great buy for IBM. So from my stand-point, looking at the show this week, of meat on the A.I. bone either. And I think it's not going to impact IBM so much now, Well, the other thing you gave me for the piece actually, The difference between Oracle and IBM is the following, And the other thing I've pointed out in that article And so that really is, she was explaining There's lots of the infrastructure companies Transition and innovation at the business application level? I think the data science piece is going to transform into I mean you can win on I mean it is a business app but it's more of an I.T. app. I'm going to give you a multi-Cloud manager. So Andy Jassy makes the case that the way that people go by. in venture capital community if you were a start-up that IBM's rolling out, sets the table It's so easy to get that scale if I could plug into to build those features to disrupt, to your point, Alright guys let's look at the big picture, zoom out. I heard the four days of interviews, we saw a lot And I think A.I. is going to be one of those things I like the new Moscone, easy to get around. But that I'm really excited to hear that story I think if they can take the Microsoft playbook Thanks to all of our sponsors that make theCUBE
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Wrap | VTUG Winter Warmer 2019
>> From Gillette Stadium in Foxboro, Massachusetts, if the queue covering Vita Winter warmer, twenty nineteen brought to you by Silicon Angle media. Hi. >> I'm Jackie Sampson here with stew Minutemen wrapping up the show today. Ah, we're here. Gillette. >> So to this's the fifty year Vito, what's changed? >> Yeah, Jackie, so much has changed. So I've actually been coming to show for about >> eight years, and it was known as the >> New England V Mug back then. So when it switched for the tug, number one is a little bit more independent than a V M, where users group >> itself so broader on virtual >> station. But they actually made a conscious effort to expand beyond >> virtualization and talk about cloud computing. And four years ago, cloud computing while it had been gone, gone for about five years, most people coming to this show really didn't understand much beyond. I'd heard a cloud computing. I might have seen it on, like commercials from Microsoft, you know, to the cloud or some stuff like that. But they really didn't understand it. So I loved an event like this that brought in. They brought an >> Amazon. Microsoft had them give presentations, and they were breaking out from the ecosystem. This ecosystems >> gone through a maturation. Most of the vendors, I believe there's about >> five vendors here have a basic organization but have grown in decline. So we see in the users the ecosystem of the show. Make sure it's still over a thousand people here every year, and it's one that I was loved. >> That's awesome. So I was wondering. >> There are a lot of interesting guests that were on the Cube today. So what were the calm >> Dan's in virtualization >> space that you think company should >> start paying closer attention to twenty nineteen? >> Eso a common thing when I look back to twenty eighteen and continue here in twenty nineteen share >> really defines our industry today. So when we talk about going from virtual ization to cloud, we understand that that's gonna have to some disruption. We're at a user conference here, love talking to these users, and I talkto one user talked about the their hyper converge roll out, and they're going to be extending that for d R to the >> clouds I had a guest >> on today. Actually, the first one I've done it, Vito. He used to do virtualization, but in his day job today, all he does is a ws, and he does coding with PHP and he helps build out. Actually, Jackie, you gotta listen to this one because they're company does hair in massage, but for senior citizens on Lee. So it's really interesting based out of Cleveland. He's based locally. But you know, it's a nice niche and understanding the technology underneath that helps them at all of their location to do that. So you know, the common theme is, you know, it's a great time to be in technology. There's a lot of change going on, and there's great opportunities at events like this and training material for people tto learn and grow and keep themselves relevant and keep their business moving. >> That's pretty cool. So, >> speaking of relevance, who are some >> of the key players in >> space over some of the key players and talk? Teo? >> Yeah, so, >> you know, look, my first two guests were probably >> the two that have >> the biggest market share in the most relevant. So that >> is somewhere, you know, dominant in the virtual ization place and Amazon. Think clear Leader came for stuffed services going beyond actually supposed to have a guest on from microphone >> soft. Unfortunately, she was sick today. And look, it is not a winner. Take all. There is broad ecosystem and a lot of diversity out there in the ecosystem. So look, there's lots of virtual ization that isn't VM, where there's lots of cloud activity that's happening, both of them. What they've done really well in our balancing is their ecosystem. So a lot of change going on there. Neither of those companies is nearly as >> don't say the New England Patriots were going to their third Super Bowl in a row on DH talking. Did you know I'm a little excited about being here? A. Gillette? I wore my season ticket pin here. They just turned the lights on for us. Behind here, I >> can see my season ticket here. I was here. >> Wade. Rob Ninkovich on the program so way didn't talk to rob about too much. But, you know, even he was talking about the charitable works it does on new technologies. >> The underpinning he was actually telling me off camera, he's like, you know, Helen, I'm not doing football is like I should be in tech. You know, text. There's a lot going on. It's really interesting. And you know, that's the analogy we always have with the Cube is you know, one of the earliest clients said, where the pen attack. Let's give independent coverage, you know, help understand. Watch those waves and change justice in sports. If you want them long enough, things do change. You know, the NFL today. There's a very past happy league, and I think backto, when I was much younger, it was like, you know, defense running wins game today, you know, I mean, cloud computing is all the rage and rightly so, and there's still a lot of growth there. But, you know, virtual ization >> important. And there's >> so many different areas for people to be able to dig in. And that keeps >> us hopping from show to show on Keeps me excited. Teo. Find ofthe community people on technologists, users that >> will share their experiences. >> That's pretty cool. So did you have any favorite interview today? Or interviews? Plural. >> Yeah, you know, Jackie, >> it's always tough for me to, you know, choose a choose a favorite. >> So no right way has taught leadership pieces. You know where you talked about it? We talked about >> career with some computer people we talked to use, or so >> I hate to say it always liked to be like, Yeah, yeah, thiss one. But you know, overall, it was really good. I'm really happy to be able, Teo, participate. Even It's tough when I look back. In the years >> that I've been doing this, >> it's just the diversity of the new things that we get to learn your aunt and that keep >> me excited. You know, from year to year, >> it's awesome. So, Stew, thank you so much for wrapping up the show today. >> And, Jackie, I really appreciate you helping me. You know, wrap this up. You know, you're No, >> you know that. Love to say that. Thank you, everyone. I'm Jackie with student. Thanks >> for watching.
SUMMARY :
Vita Winter warmer, twenty nineteen brought to you by Silicon Angle media. So I've actually been coming to show for about So when it switched for the tug, number one is a little But they actually made a conscious effort to expand beyond you know, to the cloud or some stuff like that. Microsoft had them give presentations, and they were breaking out from the ecosystem. Most of the vendors, I believe there's about So we see in the users the ecosystem of the show. So I was wondering. There are a lot of interesting guests that were on the Cube today. So when we talk about going from virtual ization So you know, the common theme is, That's pretty cool. So that is somewhere, you know, dominant in the virtual ization place and Amazon. So a lot of change going on there. Did you know I'm a little excited about being here? I was here. But, you know, even he was talking about the charitable works it does that's the analogy we always have with the Cube is you know, one of the earliest clients said, where the pen attack. And there's so many different areas for people to be able to dig in. on technologists, users that So did you have any favorite interview today? You know where you talked about you know, overall, it was really good. You know, from year to year, So, Stew, thank you so much for wrapping up the show today. And, Jackie, I really appreciate you helping me. you know that.
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John Zimmer, Lyft | Mayfield People First Network
>> From Sand Hill Road in the heart of Silicon Valley, it's theCUBE. Presenting, the People First Network; insights from entrepreneurs and tech leaders. >> Hello everyone, we are here for CUBE conversation in San Francisco. I'm John Furrier with siliconANGLE media theCUBE. We are in San Francisco with John Zimmer, who is the co-founder of president of Lyft, the famous ride sharing company that's dominating the world and changing the game in transportation. We all use Lyft, we love it. John, great to see you here for this People First Network special conversation. Thanks for spending the time. >> Thanks for having me. >> I know you're super busy, you guys are growing, billions of dollars in raised capital. You guys are growing like a weed on a rocket ship. A lot of things happening. But, you know, it's interesting, you guys are not that old of a company and the growth has just been fantastic. So, as you continue to ride the wave here, there's a lot of lessons that you've learned. So, tell the story about how you guys got started. You and your co-founder have a great relationship, and this has been a part of the culture at Lyft. How did it all get started? >> Yeah, so I'll start with Logan, my co-founder. He grew up in L.A. surrounded by traffic and he hated that. And he wanted to find a better way to get around. So when he went to college, he went to UC Santa Barbara, he did not take his car. He rode the bus, he car pooled, he had friends with cars. And then he went to start a car sharing program before Zipcar was around on college campuses. He got the attention of the local transit board, he got elected as the youngest member ever on the transit board. And he fell in love with the promise of public transportation. Affortable, accessible transportation for everyone. But frustrated by the reality that it was dependent on tax money. So, he wanted to create a better solution and he started coding his own website, named Zimride, named after a trip he took to Zimbabwe, for long distance car pooling. My own journey was I was on the east coast. I did not know Logan, was in love with hospitality, making people happy through great service. So I went to Cornell Hotel School, I took a city planning course, and I saw that the most important hospitality experience we have in society today is the city itself, and yet unfortunately we've designed cities for cars, and not people. What I mean by that is most of our cities are paved over. There's roads, there's parking lots, and if you design a city instead for people, pedestrians, safe places to bike, and don't need people to own cars in order to get around, then you could have a much more durable place to live. So we came together in 2007 to work on Zimride. And then a few years later, in 2012, we launched Lyft. >> So this is a transportation problem, ultimately, to solve. But the itch you guys were scratching was just the need for transportation. You saw it as more of a convenience thing as well. The hospitality thing kind of comes together, boom, Lyft is born. Then you guys enter the market, and the transportation problems are still there, and then you have the growth of mobile, so sort of a perfect storm coming together. What is the biggest challenge and exciting things that you guys see in this transportation scheme? Is it it's antiquated and inadequate? Is it a technical thing? What are some of the challenges that you guys are exited about? >> Well I think the biggest thing is this fact that the American dream has almost become, or been, historically, synonymous with a car in every garage. And that everyone should own a car. And that was your sense of freedom. But the reality is not quite that. American families spend more on their car than they do on food. It's the second highest household expense. A new car costs, on average, an American family $9,000 per year to own and operate. And so, there's a lot of ingrained behaviors, and designs of cities so that it does cater to needing to own a car. So we're trying to break that down piece by piece and making progress. But we're about 1% of the way there. >> Yeah, it's a cultural change too. But I also want to get to that in a second about culture, both with Lyft and and into your audience, which is the cities and the environments you guys deploy in, but also the users. But the founding and the story of you guys growing is interesting, because startups are all about execution and culture. You've had an interesting relationship with your co-founder. And this is the secret sauce of startups. It's documented somewhat, but it's a people first mindset, where you get a good team early on, you kind of feel your way through those first couple of years. Talk about that relationship with the founders, because this is something that's important. It's not just a number on a cap table, it's a little more than that. Talk about the relationship. >> I mean Logan has become my best friend. We actually carpool to work, still. Almost every day. And we weren't friends prior. So, a lot of times you have friends that start a company together. We were two people that were incredibly passionate about our mission, which is to improve people's lives with the best transportation. So we shared this passion, we share this vision, and we're two completely different people. So our approaches were different. His approach is often product-oriented and my approach is often hospitality-oriented. And the fact is, for transportation, you need to combine those two pieces. So it worked out really well for us. So I think having a co-founder is a massive advantage, because you can have two different people and then you want to find the thing in common, which is the thing you're fighting for, within our case the mission. >> How did you guys work together to play off each other, to get that innovation spark. Because when you get into the ride sharing, certainly it's a brand new category, huge demand, and there's a lot of build up, a lot of things you've got to stand up for the business. At the same time, you also want to differentiate and be innovative. You're kind of a first mover, with Uber, these guys are out there too. You guys are building a business, and growing really fast. So, how do you guys nurture that innovation? How do you put a twist on it? How do you keep it alive, versus the blocking and tackling and standing up the basic business activities? >> Well I think because we, you know at the beginning, we created a new category. We're the first to do peer-to-peer ride sharing. Uber existed, but they were doing cabs and limos. And we said, that may work for 1% of the population, but we wanted to use this under-utilized asset, which is the car that's sitting in everyone's parking spot or garage. And so that DNA of innovation, that DNA of being the underdog, the challenger, has always been true to us, but also the people that we we've brought on and hired. People and the hiring is something that, over the last ten years, is probably the one activity we've spent the most time on. Because that's the best way to keep those values, keep that focus on vision. >> And certainly these days, people want to work for a company that has a purpose. And that has a mission. When you hear the word people first, what pops into your head? >> Obvious. It just feels, in everything I've tried to do as a person, whether that was studying- like hospitality is the business of people first. How do you give people a great service and a great experience. And so I think often times, when people think about technology, they think about the what, which is I made this phone, I made this device, or I made this app, when way more important to that, is the why. Why did you do that? Who are you doing that for? And so we try to start everything we do with the person we're trying to- you know our mission is to improve people's lives with the world's best transportation. It's not to build the worlds best transportation. >> So that's your why. I was talking about how you guys scaled to a world-class organization. You guys have build a world-class team, certainly got great investors, Floodgate, Mayfield and then the rest is all on the web. You guys raised a lot of money, but you can't just throw money at the problem, you have to have that foundation and culture. How do you scale up a world-class organization? What's the learnings, can you share your perspective? >> Yeah, so first having clarity on the mission, which we've talked about, but also having clarity on core values. So we have three core values that have been true for a very long time. So, one is to be yourself. It also sounds very simple, like people first, but a lot of corporate environments have made spaces where people aren't comfortable being themselves, where there's group think, where people don't feel comfortable bringing their full self, and therefore their most productive self, to work. So be yourself, respecting the diversity of our team, has been critical from the beginning. The second is uplift others. So we use that both internally and externally. Life's short, we spend a lot of our time working. We might as well enjoy what we're doing. Again, all these values are both the right thing to do, make for a better place to work, and lead to better productivity and business success. And the last is make it happen. That's pretty self explanatory. Be an owner, go out and take action and get stuff done. And so with those three simple core values, looking for amazing, talented people, who also care about our mision. People are mission oriented, people want to care about what they're working on. And if you're fortunate to have a choice where you work, what we've seen is that people will follow a mission. >> Yeah, it's totally true. I can see that in culture here. And I've also seen you guys got kind of a cool factor too in the way I've seen some of your activations out in the marketplace. You kind of got a cool factor going on as well. But I think what's interesting, and I want to get your reaction to this, I think this points to some of the cultural discussions, just recently during the elections I saw you guys really wanted to make an effort to help people to get to the polls. Here in California, the disasters of wildfires are really tragic. You guys are doing some work there. This speaks to the culture. You say, hey, Lyft's available, and you're helping people out. Talk about what that means to you and the team here, and the culture at Lyft. >> Yeah, at the end of the day, when we look back on the work we've done, we want to make sure it has improved people's lives. And when we see opportunities to take our ability to provide transportation that will benefit people in a meaningful way, whether it was, you know, in the last- not this most recent election, but in the last election, in the last presidential election, I believe it was about 15 million people listed transportation as a reason why they couldn't vote. >> They've got a way, hey! >> Yeah, let's solve that. We can. When you think about unfortunate natural disasters, if we can help people get to safety, or help a horrible situation, then we should do that. I think that's just a moral and civic responsibility. It allows us to be aware and proud of the solution we've created, and I think it keeps our team extremely motivated. >> And I think it's one of those intangibles in terms of the mission, changing the transportation industry sounds academic and corporate. But here, you're changing lives by one, the voting, and two, saving lives potentially, with the disasters. So, great job. Okay, so what I thought, let's talk about the growth okay. I had a great conversation with the CEO of Amazon Web Services, Andy Jassy, a few years ago, talking about the early days of AWS. You have to be misunderstood for a while, and get through that early on, if you're going to be successful, because most big things are misunderstood. He also made a point about the key learnings during the early days. When you're trying to do stuff, things going so fast, that there's learnings that come out of it. And if you can persevere through it, that sets the culture. Share a story around something that you guys have been through at Lyft, where you persevered through it. It might have been some scar tissue. It might have been you got a little bloody, a little dirty. But you got through it and you learned from it. You applied it, and changed the culture. >> Well I think there's two main ones that come to mind. So, you know, people may think Lyft, in the last five years, has really come out of nowhere, but Logan and I have been working together for eleven years. And the first idea was Zimride, was long distance car pooling. And we built a team of 20, 25 people, we got this to break even. That's actually the company that Mayfield invested in, or the product. But it didn't have product-market fit in a massive way. It wasn't a massive success. And then so we tried to reinvent ourselves five years later, and that was Lyft. And at this point, that was a crazy idea. To have people riding in what everyone thought of as a stranger's other vehicle. And so that was a reinvention, an acknowledgement that the first solution we created did not fully work in the way that we wanted it to. The second was about four to five years ago, we wake up and Uber raises three billion dollars. And we have a hundred million dollars in the bank and about five months left. And everyone said Lyft is done. There is no way that they can survive this, it's a winner take all market, Uber is way more aggressive. And we proved that wrong. By focusing and staying true to our values and to our mission. By having an incredible team. An amazing community of drivers providing great service to our customers, we've gone from the early days of single digit market share to nearly 40% market share, amidst that pressure and belief that we couldn't survive. >> Game's on. Either rally or fold, right? It's a cultural test really. What's your mindset around the capital market. I know, I've done a lot of startups myself, I know a lot of fellow entrepreneurs, and when you raise that money, and you guys had that product-market fit, post the first venture, where you got through that. Then you get lightning in a bottle, whoa, let's double down on this. I want to go back to the early stages when you were thinking about investment. Was there any cautions around VC, cause a lot of startups have that conversation. What was the narrative for you guys at that time? Hey, let's go to Mayfield, should we raise money, should we bootstrap and make it cashflow positive. What was your mindset as founders, at that time when you were doing the venture round? >> Well, I think we knew that we needed a certain amount of capital to get to a scale that was interesting to us. So, not every business needs as much capital. But for they type of transportation infrastructure that we wanted to change, the type of scale we wanted to get to, we knew that it was important to raise VC money. So, money that was substantial and also understood the level of risk we were taking. So, at that point, we were fortunate to have a firm like Mayfield believe in us. And what we were looking for was people that care about who we were, cared about our mission, and understood what it was like to be an entrepreneur and an operator, not just an investor. >> What's the rallying call now for the team as you guys look out a6nd continue to have this growth? Obviously you guys cleared the runway in a big way. And there's still a lot more work to do, the market's still early. You know, you think about transportation and the regulatory environment and how technology and policy are coming together. A lot of forces out there, you got some tailwinds and some headwinds. How do you guys look at the future? What's the next mountain you're going to climb? >> Yeah, so, we've now done a billion rides. Since inception. And we're focused on providing a full alternative to car ownership. So I don't think people grasp that. The idea is not to provide an alternative to a taxi, or a late ride home. It's to completely replace car ownership. And so, we are 1% of the way there. Those that are joining our team and our mission get to be there for the 99% rest of that. And at the same time, as we go towards the next billion rides, we want to stay focused and rally around the individual stories behind each ride. So, every single week, we have over ten million rides happening, where two people are coming together. They could be two people that helped each other have a better day. They could be a Democrat and a Republican sitting next to each other and finding common ground. And so to us, yes we have big milestones and big opportunities ahead, but also care about each ride that's happening on the platform. >> And the other thing I love about your background in hospitality is you're bringing an experience as well. Not just math, in terms of the bottom line numbers. There's a lot of people doing the math and saying hmm, should I have a car? But I got to ask you a question. So what you learned at school, Cornell great school, great Lacrosse team, great Ivy League school, they teach you the textbook, the old hospitality. This is a new era we're living in. What is happening in your world that they don't teach you in the textbook from a hospitality standpoint? As you look at the experience of ride sharing and transportation for users, what is different, what's the twist in hospitality that has not yet been written in the textbooks, that you're exploring or thinking about? >> I actually think the old basics are more important than ever. There's all this flashy technology and opportunity to do it at larger scale, and to use data, that's new. To use data in ways that help inform providing great service. But, the basics of human interaction, communication, and treating people with respect, can get you pretty far. >> And happy customers, right? Final question, I know you got to go, I appreciate your time. Share a story or something about Lyft that people might not know about. First of all, everyone knows about your brass, you guys are doing a great job out there with the market share. But tell a story about Lyft, or something a datapoint, anecdotal piece of information, that they might not know about, that they should know about. Share an inside story or factoid about Lyft, that people should know about that they might not know about. >> I think it's really deep, deep in the mission. That people may not understand what gets us out of bed in the morning. You know, every time I have a new hire orientation, I try to talk to every new hire that comes to the company and really emphasize the importance of every driver, every passenger. And I read a story about a driver and passenger that really helped each other. And don't really want to provide the details because they're private to those individuals, but it's incredibly powerful to hear about. And so, I would just, we may look like a big company or brand at this point, but we care deeply about each individual that's on the platform. >> The fabric of society is being changed by you guys, really appreciate the work you've done, and congratulations, and a lot more work to do. Thanks for the conversation. >> Yeah, thanks. >> I'm John Furrier, here in San Francisco at Lyft's headquarters, talking with John Zimmer, who's the co-founder and President of Lyft, sharing his stories and successes, and a lot more work to do here at the People First conversations. With theCUBE, and Mayfield, I'm John Furrier, thanks for watching. (outro music)
SUMMARY :
in the heart of Silicon Valley, and changing the game in transportation. So, tell the story about how you guys got started. and I saw that the most important hospitality experience What are some of the challenges that you guys and designs of cities so that it does cater to But the founding and the story of you guys growing And the fact is, for transportation, So, how do you guys nurture that innovation? but also the people that we we've brought on and hired. When you hear the word people first, And so we try to start everything we do with I was talking about how you guys scaled to a And the last is make it happen. just recently during the elections I saw you guys but in the last election, the solution we've created, Share a story around something that you guys have in the way that we wanted it to. and you guys had that product-market fit, the type of scale we wanted to get to, How do you guys look at the future? And at the same time, as we go towards And the other thing I love about your background But, the basics of human interaction, you guys are doing a great job out there and really emphasize the importance of every driver, really appreciate the work you've done, and a lot more work to do here at the
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Lynn Martin, VMware | AWS Public Sector Summit 2018
>> Live from Washington, D.C., it's theCube. Covering AWS Public Sector Summit 2018. Brought to you by Amazon Web Services and its ecosystem partners. >> Welcome back to the nation's capital everybody. You're watching theCube, the leader in live tech coverage. My name is Dave Vellante, I'm here with Stuart Miniman, and we're covering, this is day one of the AWS Public Sector Summit, #AWSPSSummit, got that right, right, Stu? >> You did, Dave. >> Lynn Martin is here. She's the Vice President and General Manager of Government, Education, and Healthcare at VMware. We got news. Lynn, welcome to theCube. >> Thanks for having me. >> It's our pleasure. So let's start, before we get into the news, let's start with VMware and Public Sector. You were kind of explaining to us off-camera. Talk about VMware and its role in Public Sector. >> So VMware has been ingrained in the government agencies and the education across state, local, and federal government for the beginning of VMware. There's billions of dollars of investments across all the different parts of Public Sector. So we have a trusted partnership, 90% share of wallet across those agencies, and the different entities across state and local government as well. And today, I'll pivot a little bit towards the announcement, today's announcement. We were partnered with AWS around the VMC on AWS GovCloud. Today, we offer VMC on AWS. That is a commercial offering that supports all of our customers that do not require the same levels of security that the federal government and some of our state and local customers require. >> Lynn, I'm just wondering. We're intimately familiar with VMC. John Furrier was at the announcement with AWS, and VMware went and announced. But for our audience that's not, maybe just the short summary as to what that solution is. >> Sure. So VMware Cloud, that's VMC, on AWS, allows you to leverage the VMware suite of product sets that are already being used in running your data centers today. And then be able to move your workload into the public cloud. So we call it hybrid cloud technology, utilizing the tools of the software-defined data center that are already running in those customer environments, and give you the flexibility and agility to move workloads in and out as you need for your business demands at a high level. >> We were just speaking to the former CTO of the CIA, and he took us back to sort of the initial impetus for the CIA moving to cloud. And he gave four things, velocity, efficiency, drive innovation, and security. If I think about the early days of VMware and the impact that it had on the data center, I could have listed those same four things. It's now we're just taking it up another level. >> Right. >> In terms of everything is higher velocity, the drive for efficiency is even greater. Innovations like we've never seen before, and security is more important than ever before. So you go that dialed up, but you also now have, to your point, the hybrid factor. Used to be all on prem, now we got this morphing into public and private. So I wonder if you could talk about sort of those four pillars. They're similar issues for IT people today as it was yesterday. >> I don't think they've changed, to be honest with you. >> That's what you're hearing from customers, right? >> So I would say, part of the desire to move forward with the VMC on AWS GovCloud is what we've heard from customers. So the solution will provide that flexibility even at another level than public cloud, because today, as most people know, when you go to move your applications, CIA's a great one, they started that endeavor I think three years ago plus? Maybe four, it's coming on? Three to four? To get those workloads moved is heavy lifting. So with the flexibility of the VMC on AWS, and I think that's what's interesting in the partnership between Andy and Pat around this, is really being able to take that software layer and being able to move much faster. So a great example would be MIT had built an on prem solution with VMware. Just recently we moved them to VMC on AWS. Those workloads got moved in days. The first time it took months and months and months and a year before we could move all 900 workloads. Literally that was done in less than two weeks and it could go back and forth. So the flexibility for new things when they come up, and then when you wrap that around with the security layers, I think that's what really creates a unique value proposition. So I think public cloud's here. I think you're going to see in the future over the next three to five years more and more different cloud providers, and hybrid cloud technology with that layer that allows you to figure out where you want to go, when you want to go, unique situations, if you think about the government, omissions that come up. That gives you a flexibility to move at a speed that doesn't exist in the marketplace today. >> Yeah, Lynn, I remember last year at VMworld I talked to a customer, and there was a group inside the company that was like we need to do more cloud, we need to move faster. But from an administrative standpoint, it's like, ugh, I need need to retrain, I need to do things, the talent, and they're like, when I told them it's a full VMware stack, they were like, they actually opened up and they were able to move forward, and that was step one in making changes as to how they were building their applications. >> That was, Teresa's keynote today had a slide on the people piece. And I think one of the biggest benefits today is that your talent is already trained on the VMware tools. So you're not really getting through that mindset of doing everything different and retraining and trying to figure out how to get the expertise in. Those same computer operators that run the Vmware environment can now run your cloud environment. >> That's a really important point. I remember when Hadoop first kind of hit the scene. Everybody wanted SQL, because they didn't have to re-skill. >> Exactly. >> And that was a game-changer. And this is part of the, I want to bring in the Modernizing Government Technology Act. So to the extent that you don't have to completely re-skill, you're going to be able to-- >> Modernize. >> Modernize faster, right? >> Right. So I think today, the differentiator from the beginning of VMware was, we still had to teach a lot of the workforce how to use the VMware tools. Now, everybody was behind. If you worked at an HP or Dell or IBM, anyone selling hardware for server consolidation, they learned quickly how to spin up a VM and then move. Today, those organizations have invested in other software-defined data center tools, whether it be our networking tools, our storage tools, and then you got the compute layer, and you can abstract that up and then have a management feature that allows you to make your hybrid cloud decisions, and look at price points across the market as well. With the same people that know how to work that environment and manage it. And I think part of the issue is when you look at server virtualization in the early days, I happened to work at another company back then, the challenge we ran into was the change-management processes at the government sites, and it took years to transform the workforce into that type of an environment. >> So an example would be maybe security, or backup, would be, I would think, would be-- >> Easy, DR. >> Yeah, DR, data protection. >> Or new missions for things, or the postal service for the Christmas mailing system instead of spending millions of dollars in spin-up infrastructure, you spin out to the cloud, then in January you come back in to your own prem database. >> Okay, but I wonder if you could help explain a little bit, what goes into getting VMC on GovCloud? We heard from Teresa there are certain things that was like, oh, Aurora's on there, it's like, oh, we've been talking about Aurora for a while, so why isn't it ready day one? What's the process to get through it? And can you give us a little visibility as to when this will launch? >> So what we announced today was our intent to enter into the FedRAMP process jointly. So the engineering teams both are working right now on the solutioning. The differentiator is we already have the VMC on AWS, as you guys know, and it's available in quite a few places, and more are spinning up and being announced, of the AWS locations. It's taking that through the security accreditation processes that the government has. And we will be pursuing FedRAMP High, as well as DoD impact levels. So we are going for the highest levels of security, 'cause then you can do everything else after that. >> Okay, but it's not a days or weeks kind of initiative. This is a months plus kind of thing. >> Months, but once you enter into the FedRAMP process which we're looking towards fall of this year, once you enter in, you actually can start going after procurements in there, because you're in process, so through that. >> I mean, that's early, you just announced it. But maybe you talked to a few customers beforehand. What's the reaction been, what's the feedback? >> So we have a list of customers that are fighting to be our sponsor. We have more customers wanting to sponsor it than we can have. >> So you do you then-- >> And I would say the driver from the market really to push this with VMware was customers. >> Yeah. >> Customers were like, VMC on AWS is great, but these customers here that we're talking to at Public they're all like, we need it on AWS GovCloud. >> It's interesting how things have changed so quickly. It was like VMware and AWS were kind of adversaries. It was a lot of fear that oh, the public cloud is going to kill, and then all of a sudden, these two companies come together, and you see this huge momentum. >> Well and I think that it's a unique value proposition that isn't offered in the marketplace combined. So all the cloud proprietors that are there today, I think they still are struggling with how you, you know, you can move workloads, but then there's going to be some you just can't get off of the VMware platform. I could go count by count, and there's some they're keeping in house. This allows you to afford the flexibility of the cloud environment, utilizing what you have there on prem. >> Well, and you're share of wallet. >> True hybrid. >> But your share of wallet makes it different as well, because you have such a huge footprint. Other cloud companies have relationships, or other companies have relationships with cloud companies, but VMware is the standard. >> For virtualization. >> Right? So that's kind of, you know, those customers talking, and Jessie always says, we're customer driven, we're not competitive driven. I mean, I think the culture-- >> I think for us as well, I'm sure you guys have talked to Pat. So even with us, I think we realize, that's a good marriage for us too, and our customers. It solves a problem that no one else has solved. That's very unique. >> Has the Dell acquisition, what has that changed, if anything, or expanded, or, culturally? I know VMware's largely sort of its own separate entity, but still, you know, Michael's around, he's very-- >> I just spent last week here at a bunch of customer meetings with Dell on executive calls with their worldwide sales leader. So I would say that the culture between Dell, legacy Dell, and VMware are very similar. EMC a little different, but the culture between those two are very, very similar. I think the good news is, and I give Michael Dell a lot of credit for this with the Dell Technologies, which is a collection of all the companies underneath that, VMware, Pivotal, Secureworks, RSA, Dell EMC, et cetera. He really has tried to put together a business model that customers get the benefit of that. So when VMware was owned by EMC, we kind of said, oh yeah, you can get EMC VMware together, but then customers had to write two contracts, customers had to deal with two different, here, Michael's allowed, in Creative Frameworks, to allow customers to get the benefits of Dell technology when they want to. They don't have to. VMware still is this independent company and we work with all the different companies. But he's created an environment that really is conducive for the teaming for customers' best interests. >> So, Lynn, what should we be watching, you know, near-term, mid-term, long-term, in terms of just, adoption, in federal, maybe partnerships, ecosystem growth? >> So I think you'll see what we're already beginning to see across the marketplace with non-GovCloud adoption, and I would say that the Public Sector team is actually driving a faster rate of adoption than other parts of our business already. >> Really, okay. >> Very interesting to see what's going on in all our joint planning meetings with Amazon and VMware, and looking at the adoption we're seeing from the government as well as state and local and education. And then I think you'll see the ecosystem. Terese and I have worked through who's the right ecosystem. What does that look like? Who are yours, what are ours? You know that's been a big emphasis for AWS. So it's very complementary. We've got distribution set up to be able to enable us across this market. Because that's important for the markets and because of they they procure, we have to do everything uniquely for them. So I think there's going to be a lot of exciting stuff, and then as soon as we can get in process, with a lot of activity in the market to respond to. >> But you also, you touched on it, but you do healthcare and education as well. >> I do. >> Very quickly, what are the sort of similarities and differences there relative to-- >> I see a lot of similarity between all three verticals. They're all unique in their own way. But because they're unique, there's benefits of it being together for VMware. So a great example would be, our commercial healthcare business may not have FedRAMP, but they have special certifications for patient records and things that require engineering to build special products a certain way to support our healthcare market. So you can take the same processes and things that we put together and applied for federal and state and local, and then apply it to the healthcare market. The other piece I would say is some of the things we're doing first, and I would compliment AWS on this, is they really did a good job of standing up the government business, and it provided benefit to the rest of their business as a result of that emphasis in government. I think the same thing applies across VMware as we start to look at the verticals that have special needs, and then because you can handle different kinds of security requirements and things that are unique, it's easier to scale that back towards the other business, as a benefit. Like financials, think about it. If it's good enough for certain customers, CIA and things like that, it's good enough for them, right? Or patient care records. Things like that. So there's actually application of all that to the other pieces, and then there's this 20% that fed's different because they're fed. SLED's different 'cause they're SLED. And then healthcare's different 'cause it's healthcare. So we see a lot of great synergy. That's relatively new. Last year we merged the healthcare team into the new organization. >> Kind of like our kids do. >> Yeah, that's right. >> Well Lynn thanks so much for coming to theCube, it was great having you. >> I enjoyed it, thanks so much. >> All right, keep it right there buddy, we'll be back with our next guest. Dave Vellante for Stu Miniman, John Furrier's here as well. You're watching theCube from AWS Public Sector Summit, and we'll be right back. (techno music)
SUMMARY :
Brought to you by Amazon Web Services Welcome back to the She's the Vice President to us off-camera. and the different entities maybe just the short summary as to move workloads in and out as you need the CIA moving to cloud. So I wonder if you could talk about changed, to be honest with you. the desire to move forward and that was step one in making changes operators that run the Vmware first kind of hit the scene. So to the extent that you and then you got the compute layer, in to your own prem database. and being announced, of the AWS locations. Okay, but it's not a days into the FedRAMP process What's the reaction been, to sponsor it than we can have. to push this with VMware was customers. that we're talking to oh, the public cloud is going to kill, So all the cloud proprietors that VMware is the standard. So that's kind of, you know, you guys have talked to Pat. that customers get the benefit of that. and I would say that in the market to respond to. But you also, you touched on it, and then apply it to much for coming to theCube, and we'll be right back.
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Bruce Shaw, NetApp | VeeamOn 2018
>> Announcer: Live from Chicago, Illinois, it's theCUBE. Covering VeeamOn 2018 brought to you by Veeam. >> We're back at VeeamOn 2018, you're watching theCUBE, the leader in live tech coverage. I'm Dave Vellante with my cohost Stu Miniman. Stu, always great working with you. Bruce Shaw is here, he's the Senior Director of Global Alliances and Industry Solutions at NetApp. Great to see you, thanks for coming on theCUBE. >> Thanks for having me. >> So, I got to start out with NetApp, I mean, we've followed NetApp for decades, ya know, from the very beginning back when I was at IDC, Stu, you were probably still in your mother's womb. (laughing) But you guys are back in a big way, I mean, for a while there it looked vulnerable. You took advantage of the Dell EMC merger. You're gaining share again, you're growing, stock price is up, there's a spring in your step, what's going on? >> Well, a lot of things are going on. I think we've had a lot of leadership additions to the company, Henri Richard joined and took over as the CSO with the company. We've got a new CMO in Jean English. But more importantly, a lot of the areas that we were late to the market, and candidly we've admitted we were late. We didn't have a good Flash story a couple years ago. We've been very aggressive with Flash over the last 24 to 18 months. We're now the fastest growing Flash storage provider out in the market, and we think we'll exit this year as number one. In fact, we think that's the current course and trajectory. We're very happy with where that's going. The FlexPod partnership with Cisco was great this past year. We had a record year in Converged infrastructure, which was a down market, we picked up about 13 points a share according to IDC, so a lot of the cylinders are starting to fire, but the one that is probably the biggest and the most shocking for folks is three, four years ago, the belief was that cloud was going to kill on-prem storage for companies like NetApp. I think the one thing that they did right ahead of the curve was they embraced the cloud. They've got great partnerships with Google, Amazon, the hyperscalers, and cloud strategy and the business that drives the company there is the fastest part of the company, and Anthony Lye runs that team, and it's doing an amazing job. >> Explain how, and you're absolutely right, many, most, frankly myself at times, felt that way. Explain how cloud is a tailwind and not just a one-way street into the roach motel. >> Oh well, there isn't an enterprise today that isn't thinking about cloud in some way, shape, or form, right? Now, ya have prognosticators on either side saying it's all going to the cloud or something less than that, but the truth is when you look at a strategy like ONTAP and the ability to move your data, whether it's on-prem or to the cloud and manage it through our data fabric story, that's where NetApp really starts coming into their own. I think, again, that's where we've been able to take advantage, and it's not just having it one way or the other or being good just with the hyperscalers or good with the guys that want to be secure because most companies do a hybrid story, and they want to bit of both. >> Well, I think the one thing that I would observe about NetApp, having followed the company for many, many years, which I think gives you an advantage, is NetApp really has always had storage services in software that were largely decoupled from the hardware, and that allowed you to get into cloud early, don't ya think, Stu? >> Yeah, absolutely, and Bruce, we're here at VeeamOn, and their message sounds a lot like that to me, so maybe help explain, we were just talking to Veeam's CMO, when you hear some of the descriptions of storage services, software, multicloud, and everything, NetApp and Veeam sound alike. How are they complementary in, ya know, maybe where do they bump up against each other, yeah? >> Yeah, well, we both compete in the same market, which is storage, so of course, there's areas where we're going to compete with each other, but we are very complementary in terms of the story and the markets that we serve, right? NetApp is incredible strong in the enterprise. Veeam has great commercial channel presence, so from a route to market there's a lot of complementary stuff we do with each other. Price point, in terms of where we hit the market and the things that we go after, we have a lot of opportunity where there's not overlap to help each out to the point they're now, the relationship's evolved over the last four years where we're actually doing OEM of each other's products. We've got our E-Series we just announced yesterday that we're OEMing with these guys, which again is targeted at exactly those markets. The story between the two that we're both at our core not hardware companies, not storage companies, but data management companies really is where this starts to come together and play well. The fact that they're mutually supportive of each other makes for a really strong value proposition for the customer and the channel, especially the guys like the service providers or ya know, hybrid cloud providers, it's a big time story for them. >> So you're growing with, the partnership with Veeam is growing. >> Right. >> Ya got a combination of trends that become tailwinds, but then you've got execution. Can you explain what are those tailwinds, and what's the execution ethos with the partnership? >> We are a channel-only company for all intents and purposes. >> Dave: Oh yeah, I don't know what the number is now, but you've always been very, very high performing. >> Yeah, I know, so we look at businesses that we drive, and channel is at the core of what we do, so when you have a tailwind like, ya know, where we are with Flash and the growth there, the channel partners are making more money, the programs that are coming for them, we're not taking business that they're doing today and pushing it towards the cloud. Again, we're talking about the story that's transitory between the two, so for a lot of the channel providers that are out there getting in the market, that's a very powerful story for them. That it's not a competitive business, we're not going to try to create our own cloud service to take away from them. We want to help them as they migrate between the two. >> All right, Bruce, one of the other areas we're hearing a lot about at this show that I think lines up with NetApp is the analytics and AI, can you maybe talk about how that ties into the products? >> Yeah, I mean, you look at a lot of these markets like AI, like analytics in terms of what companies are doing, it sheds off a tremendous amount of data, right? And that data is at the heart of what they want to analyze and go through, and when they bring those things to market, the goal is how I quickly move it from where I'm capturing it to where I need it, and ONTAP does a really good job of doing that in terms of being able to take the data to where they need it, whether it's at the edge or whether it's back at the core of the company, so that you can actually do the real work with it and gain the insights that drive the business. >> Bruce, what's the resale agreement that you have with Veeam, can you explain that? >> We have Veeam on our price list. Our sales reps can sell Veeam, can be compensated for it, vice versa, they can absolutely hook in and drive away with NetApp, and now that we're getting products like E-Series where their product is embedded in ours, that only strengthens that kind of motion. So for a NetApp sales rep today, if they have an opportunity where Veeam is needed on it as part of the offering, it's absolutely in their wheelhouse to go sell it, and they get the sale level of love and attention from quote and comp standpoint that they would if it was NetApp only products. >> So this is kind of interesting innovation that Veeam, I think, has been out in front of, they, and I dunno how they do it, Stu, but I think Veeam understands the lifetime value of a customer and is willing to make, put sweat equity into a deal as part of a partnership to make it transparent to a partner sales force. >> Yeah absolutely. >> That's innovation in business model. >> Absolutely, we're very proud of our sales force and the work that they're able to do. We view ourselves as kind of the last big enterprise standalone storage company that's out there doing this, and I run strategic alliances, and some partners integrate really well with our sales guys. Others, it's more of a, ya know, it requires more work. To your point, Veeam has done a superb job at identifying how and where they play with our folks and getting together where we go to market together. >> It's interesting, we used to, ya know, several years ago now, ask the question can NetApp remain independent. We've seen all these independent storage companies kind of go away. Used to have this conversation with David Scott at 3PAR all the time, EMC itself wasn't able to maintain it, and then NetApp got to the point where it was almost too big for an acquisition, and although stock price was down, everybody, NetApp was the rumor of MNA more than any company I can think of in the storage business, but now you're seeing sort of antithetical to what most people expected, it's kind of like the cloud we were talking about before, storage companies emerged. Pure was the first one over a billion since NetApp. What are your thoughts, and what's that, I wonder what, you guys must talk in the hallways about that whole, the dynamics of the industry. It seems like it's still a viable business model to be best of breed. >> It's very viable, so I took over running the strategic alliances at the beginning of January, and my dance card's full. I can't believe the number of folks that are calling up wanting to partner. I think we've gotten much more mature in terms of how we view the market and our ability to get strategically with other companies to be successful, and there absolutely is always going to be a place out there for a best of breed story. Customers want the best technology that they can get to handle their business needs, and if we partner with great partners, whether it's Veeam or others to provide that for them, I think the viability of NetApp only gets stronger not weaker. >> It's interesting because now ya got NetApp, Pure, Nutanix, soon to be Veeam, as billion dollar independent pure play companies in the storage business. Isilon couldn't get there, Data Domain couldn't get there, Compellent couldn't get there, 3PAR couldn't get there, Lefthand couldn't get, EqualLogic, I can go down the list. They were never able to reach that escape velocity, and maybe it is cloud, maybe cloud is that weird tailwind for people who can figure out how to take advantage of cloud and hybrid cloud, your thoughts? >> Yeah, I think it is, number one. I think also the companies that you mentioned at various times, and I'm a hardware industry dinosaur, I've been around forever. A lot of those companies you talk about the difficult moment from them was hey, we're a storage company, now we want to add compute or now we want to go into this part of the market that put them at odds with the guys they were partnering with. George, our CEO, has been absolutely maniacal with his vision of our path forward is managing data, period. Whatever that form takes, we don't need to be a compute company, we don't need to be a networking company, we want to be a data company. I think how that then drives the decisions, whether it's partnering with cloud, whether it's going into new markets with HCI, even if it's things about transforming the legacy data center from traditional data center and how it's managed on-prem to something that's all Flash driven and much more efficient and much more programmable than it was in the past, so it's easier to administer, those are the areas that we can go innovate, and as long as we're partnering with the right partners out in the industry, that makes us a very good viable destination for the customer without worrying about well, do we have a compute node, are we in the server business now, are we suddenly in the switch business? Those are things that are not even on our radar. >> Yeah, I mean, you guys are in a unique position from that standpoint. You're very large now, you're the largest independent storage company, so everybody wants to work with you. You don't bump up into these adjacencies, and you can make bets, you can place your chips in areas whereas some of the startups, there's tons of innovation, but it's really hard to hit that escape. The amount of resources that you need, the money you need for promotion, the talent war that's going on out there, the go-to-market challenges, the partner challenges, so you guys are in a pretty good position right now. >> We really are, and I think we've actually done a lot of the restructuring internally to continue that and capitalize on it. Probably the biggest change, which outside the company, most folks wouldn't notice immediately, is that we moved at the beginning of this year to a three distinct business unit structure where we're focusing on three parts of the business to go forward. We've got our cloud business unit, which is driving into, as I said, the hyperscalers under Anthony Lye. We've got cloud data center, which is more of the new technologies like HCI and Converge and object storage technology like StorageGRID, and that's, right now that's an incredibly fast growing business for us. Then, of course, we've got our traditional storage software infrastructure business where we have products like E-Series and modernizing the data center, which is primarily driven with this transition to Flash. You've got three BUs now that are maniacally focused on the different areas of the market where we see here's an immediate opportunity in Flash. Here's a slightly longer opportunity in things like hybrid cloud and HCI and Converge infrastructure and a much longer term bet was how does the cloud really become a piece where we're managing between all of those. It lets us be a lot nimble between it. It's almost like three subbusinesses where we're going to market. >> Yeah, Dave, and actually that aligns perfectly with the research we've been doing for over five years from server stand and true private cloud, you've got the hyperscale, you've got the transformation locally in spanning those two, and then you've got that transition from the traditional. >> Oh, I think it's a sound strategy, and it'll serve us well in the years to come. >> There's obviously a lot of noise about artificial intelligence in the marketplace. You've got some companies trying to position to be the platform for machine intelligence or artificial intelligence, what's NetApp's point of view on that? >> Well certainly, we share some of that, but again, I think at the end of the day for us, it's much more important about fine, wherever I'm capturing that artificial intelligence is not likely the place where I'm going to do a lot of the analytics and work on it, so it really does come down to, ya know, am I moving it up to the cloud to do that work, where am I making my big insights, where am I mining through it, and then how am I relating that back, whether it's at the edge or whether it's at the core data center, and again, we think with ONTAP, with the partners that we're going to market with for AI, for ML, IoT, that's the difference maker for us at the end of the day. It's not that we're just another storage company storing the telemetry data off of a car for AI, we're putting it into a format and a form that's usable quickly, efficiently, real time, where Tesla can go make a decision on the car right now, not days, weeks, months from now. >> All right, Bruce, well hey, thanks for coming on theCUBE. Really appreciate your time and good luck. >> Enjoyed having me, thank you. >> All right, great. >> Good to see you guys. >> All right, keep it right there everybody. We'll be back with our next guest. You're watching VeeamOn 2018, this is theCUBE.
SUMMARY :
brought to you by Veeam. he's the Senior Director from the very beginning of the areas that we were late a one-way street into the roach motel. and the ability to move your data, a lot like that to me, and the things that we go after, the partnership with Veeam is growing. and what's the execution We are a channel-only company but you've always been and channel is at the core of what we do, and gain the insights is needed on it as part of the offering, the lifetime value and the work that they're able to do. it's kind of like the and if we partner with great partners, companies in the storage business. and how it's managed on-prem to something of the startups, there's of the business to go forward. and then you've got that in the years to come. in the marketplace. is not likely the place where I'm going to All right, Bruce, well hey, We'll be back with our next guest.
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Todd Skidmore, Coca-Cola | Magento Imagine 2018
>> Announcer: Live from the Wynn Hotel in Las Vegas, it's theCUBE, covering Magento Imagine 2018. Brought to you by Magento. >> Hey, welcome back to theCUBE, I'm Lisa Martin, live at the Wynn, Las Vegas at Magento Imagine 2018. We've had a really cool day here talking about lots of facets of commerce, e-commerce, and really talking about commerce as a center of gravity around digital transformation. If you drink Coke like I do, you're going to be pretty excited to hear our next guest. We've got Todd Skidmore, the manager of eCommerce from Coca-Cola. Todd, thanks so much for joining us. >> Thanks for having me. >> So I'm super thirsty now, there's probably some Coke bottles behind us. >> (laughs) Yeah, exactly. >> So everybody knows the iconic Coca-Cola brand and the Share A Coke branding that you guys have been using a long time. As retail, and really as consumers, as we've really started to change the way, not just that we buy, but the experience that we want to have, I'd love to hear the journey that you guys are on at Coca-Cola to make a product that's been around for how long, really personal. So talk to us about what the Share A Coke journey is, and let's start with why you even started it. >> Perfect. Yeah, so the campaign actually started really as an opportunity to connect with consumers in a more personal way, and it was an in-store campaign. It started in Australia, actually, in 2011, and was hugely successful, so it moved its way across the world and made it to the U.S. in 2014 and of course, you can imagine the U.S. as big as it is, and we have the distribution, and complexities, and manufacturing, took a few years to bring it, but it was hugely successful in 2014, but of course, success breeds opportunities, and with that, people started going, "Well, I can't find my name on a bottle "in the store, how can I get my name?" Posting on social media, et cetera, which is great exposure, but we had an opportunity, so when we brought the program back for the next summer, the campaign in-store as well, we also brought in our first foray into direct-to-consumer e-commerce where you are able to go onto the site, personalize a bottle yourself, and get any name on a bottle. You weren't restricted to what was in the store, or even if it was in the store and you couldn't find it, now you had an opportunity to bring that to life. So that's kind of been the journey, and that was three years ago when we launched the site, and now we've gone from just basically selling one skew, which was a Coke bottle, infinitely customizable one skew, but one skew, to now we have over 6,000 skews on the site, including licensed merchandise, lots of different bottle options, all kinds of stuff, so. Really, the whole thing has been about connecting with consumers, listening to what consumers want, and then bringing those experiences and the brand in a really special and unique way. >> I love that you're listening and taking that consumer feedback and identifying by doing so, I imagine, using big data and analytics, to then identify additional business models and revenue streams for Coca-Cola. >> Yeah, so, the crazy thing is we started it and the big thing was you can get your name on a bottle. Well, then we started realizing by looking at the data that people were using it for weddings, and events, and all kinds of things, and reunions, and graduation parties, and so being able to customize it and have it for an event like that brings really a special, you know, the Coca-Cola to those occasions, which is exactly what we want as a company, is to be a part of the communing and occasions like that, so being able to use that data to drive our products and also drive our marketing. So now we don't just talk about getting your name on a bottle, we talk about these occasions and marketing. We have a whole wedding page, talking about weddings, et cetera, so. >> Wow! That's cool. So you guys are a award finalist here at Magento Imagine 2018 for the Imagine Excellence Awards in the Customer Insights category, and it's kind of (mumbles) with what you were just saying in terms of listening to customers, but also from a data-driven standpoint, you mentioned marketing, and I'm a marketer, and marketing is now a science because there is so much data available, but as consumers we want that. We want an experience, whether its Coca-Cola or some other retailer, we want them to know enough about us, to not steal our data, but to be able to deliver a seamless experience regardless of channel, that's relevant to me as a person, as a human. And that's something that you guys will find out, I guess tonight at the awards ceremony. >> Yeah we'll see what happens tonight, but yeah. So we definitely try to use as much data as we can to inform where we're going to take the next program, marketing campaign, et cetera. So it's listening to what people are buying or even saying in the reviews, et cetera, so. >> So in terms of the genesis done in Australia, and then brought it to the states as an in-store program seasonal, a few years ago you've launched the online direct-to-consumer, I imagine, mobile, tablet, any way that they want to consume it. >> Yep. >> Talk to us about opening up this channel, direct-to-consumer and what that is helping achieve from a business perspective. >> Well, I think it's another way to sort of certainly learn more about what our consumer wants, and we certainly get probably the best data that you can get on an eCommerce site than you get even compared to almost any other type of platform or way we've had in the past. We've had rewards programs in the past which was also another way to get great consumer data, but this is one where you absolutely know if someone makes a purchase they're making an investment in your brand, which means you know that's a valuable customer, and that's a valuable consumer that you can then understand that's the type of people that we want to be associated with, market to, and have them be a part and connected to our brand. >> So the responsiveness to your consumers is quite clear. If we take a look at, you said 6,000 skews now? >> Todd: Yeah. >> So it's expanded beyond the actual Coca-Cola bottle. So many different opportunities. How are you using technology to help manage and track all these different skews and ensure that supply and demand is in sync. >> So, we do the best that we can while-- we are, I will be honest with you, we're a pretty scrappy bunch within Coca-Cola, and we have an analytics team, or person I should say, a 'team', person, and we rely on that to pull that data down and analyze it and take a look at what's happening. We're of course reviewing that and reacting to it as quickly as can. I talked about an example in my speaking session earlier today where, at Coachella, TeenVogue picked up one of our outfits and took a picture of a model there. It started trending on Instagram, and it was only offered in-store, in our brick and mortar stores. We were able to get it up online within 24 hours so we could start reacting, so of course that just happened days ago. >> Right. >> So, we're really trying to be progressive and fast and agile about reacting to what consumers are interested, because they were on Instagram going, "Hey, where can I buy this?" et cetera, and so being able to sort of react and do those things is exciting. >> Absolutely. One of the things that I find interesting, and we've talked a lot about this today with out guests, is the conveniences that we expect as consumers, right? We want to be able to go to any device wherever we are and buy whatever we want, and expect that it's going to show up in a little brown box on the doorstep two days later. How are you seeing trends in the consumer space spill into the corporate space? >> Maybe reword that again so I... >> So you're selling to consumers, and you're doing a lot of pivoting, "Hey, they want this, they want that." >> Todd: Oh, okay, so like corporate orders? >> Exactly, exactly. >> Yeah, I mean, I think really we all know that the whole business world and everybody's lives are coming together. It used to be traditional, it was like work was my work and personal was my personal. That's not the case anymore, and also with e-commerce sites, b to b sites now are becoming more like d to c sites. People are expecting much more of it, expectations are much higher from what you're going to deliver on a b to b site. So I think all these worlds are sort of merging, and I think from a corporate perspective, they see an opportunity with a Coca-Cola brand, and we want to be able to deliver that on the corporate side as well, so. >> So is that business growing then, in terms of companies coming to the website to, like you see with, you said weddings and other occasions, is corporate buyers now kind of at that level? >> Yeah, so we even have hotels buying for events on our site now, so we have some relationships there that we've tapped in to, which is the great thing about Coca-Cola is we have all these partnerships with properties, entertainment, et cetera, and we try and bring all those things. That's been a big focus of mine, is taking advantage of the things that Coke already has in place, and bringing them to a new way, and a new way to sort of participate in those partnerships via the bottles basically. >> So the website is by... >> Well, you can go to cokestore.com, that's the easiest way, or shareacoke.com. The reason we've sort of moved to the cokestore.com, think about it, it was kind of a program to begin with, now Share A Coke is just a piece of sort of an overall direct-to-consumer offering that we have. >> So, exciting opportunity tonight with being a finalist with this award, what are some of the things that you're looking forward to as 2018 continues in terms of, maybe some of the next iterations of products or opportunities based on what you're hearing from your consumers? >> Yeah, I think the next year or so is really going to be interesting and where we go in terms of direct-to-consumer and what things we can push into further, I mean we know we've got a really good, solid, we know that we need to to be able to offer something that is special and unique so we will continue to follow that path of, we're not going to try and compete in selling something that you can get everywhere else. It just doesn't make sense. But we want to be able to offer things that we can truly offer that are unique from what you can get elsewhere. >> And continue that personalization, and relationship. >> Yeah, that'll be driving our roadmap forward will we always be unique, special, personal, exactly. >> Awesome, well Todd, thanks so much for stopping by and sharing about Share A Coke. >> Yeah. >> Now I know where to go to order a bottle since you didn't bring me bottles that say Lisa on them. >> I should've brought you a bottle, yes. >> That's okay, next time. >> Yeah, alright, perfect, thanks. >> Thanks so much again for your insight, really interesting conversation. >> Alright, thanks for having me. >> We want to thank you for watching theCUBE. I'm Lisa Martin, live at Magento Imagine 2018. I'm going to go get myself a Coke. I'll be right back with my next guest, see you then.
SUMMARY :
Brought to you by Magento. pretty excited to hear our next guest. So I'm super thirsty now, and the Share A Coke branding and of course, you can imagine and taking that consumer and the big thing was you can in terms of listening to customers, So it's listening to and then brought it to the states Talk to us about and connected to our brand. So the responsiveness to and ensure that supply and reacting to it as quickly as can. and so being able to sort of react and expect that it's going to show up and you're doing a lot of pivoting, and we want to be able to deliver that and we try and bring all those things. of a program to begin with, that we can truly offer that are unique And continue that Yeah, that'll be for stopping by and go to order a bottle Thanks so much again for your insight, I'm going to go get myself a Coke.
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