>> Hello everyone. Welcome to theCUBE's coverage of International Women's Day. I'm John Furrier, host of theCUBE been profiling the leaders in the technology world, women in technology from developers to the boardroom, everything in between. We have two great guests promoting in from Malaysia. Nancy Wang is the general manager, also CUBE alumni from AWS Data Protection, and founder and board chair of Advancing Women in Tech, awit.org. And of course Kate Watts who's the executive director of Advancing Women in Tech.org. So it's awit.org. Nancy, Kate, thanks for coming all the way across remotely from Malaysia. >> Of course, we're coming to you as fast as our internet bandwidth will allow us. And you know, I'm just thrilled today that you get to see a whole nother aspect of my life, right? Because typically we talk about AWS, and here we're talking about a topic near and dear to my heart. >> Well, Nancy, I love the fact that you're spending a lot of time taking the empowerment to go out and help the industries and helping with the advancement of women in tech. Kate, the executive director it's a 501C3, it's nonprofit, dedicating to accelerating the careers of women in groups in tech. Can you talk about the organization? >> Yes, I can. So Advancing Women in Tech was founded in 2017 in order to fix some of the pathway problems that we're seeing on the rise to leadership in the industry. And so we specifically focus on supporting mid-level women in technical roles, get into higher positions. We do that in a few different ways through mentorship programs through building technical skills and by connecting people to a supportive community. So you have your peer network and then a vertical sort of relationships to help you navigate the next steps in your career. So to date we've served about 40,000 individuals globally and we're just looking to expand our reach and impact and be able to better support women in the industry. >> Nancy, talk about the creation, the origination story. How'd this all come together? Obviously the momentum, everyone in the industry's been focused on this for a long time. Where did AWIT come from? Advancing Women in Technology, that's the acronym. Advancing Women in Technology.org, where'd it come from? What's the origination story? >> Yeah, so AWIT really originated from this desire that I had, to Kate's point around, well if you look around right and you know, don't take my word for it, right? Look at stats, look at news reports, or just frankly go on your LinkedIn and see how many women in underrepresented groups are in senior technical leadership roles right out in the companies whose names we all know. And so that was my case back in 2016. And so when I first got the idea and back then I was actually at Google, just another large tech company in the valley, right? It was about how do we get more role models, how we get more, for example, women into leadership roles so they can bring up the next generation, right? And so this is actually part of a longer speech that I'm about to give on Wednesday and part of the US State Department speaker program. In fact, that's why Kate and I are here in Malaysia right now is working with over 200 women entrepreneurs from all over in Southeast Asia, including Malaysia Philippines, Vietnam, Borneo, you know, so many countries where having more women entrepreneurs can help raise the GDP right, and that fits within our overall mission of getting more women into top leadership roles in tech. >> You know, I was talking about Teresa Carlson she came on the program as well for this year this next season we're going to do. And she mentioned the decision between the US progress and international. And she's saying as much as it's still bad numbers, it's worse than outside the United States and needs to get better. Can you comment on the global aspect? You brought that up. I think it's super important to highlight that it's just not one area, it's a global evolution. >> Absolutely, so let me start, and I'd love to actually have Kate talk about our current programs and all of the international groups that we're working with. So as Teresa aptly mentioned there is so much work to be done not just outside the US and North Americas where typically tech nonprofits will focus, but rather if you think about the one to end model, right? For example when I was doing the product market fit workshop for the US State Department I had women dialing in from rice fields, right? So let me just pause there for a moment. They were holding their cell phones up near towers near trees just so that they can get a few minutes of time with me to do a workshop and how to accelerate their business. So if you don't call that the desire to propel oneself or accelerate oneself, not sure what is, right. And so it's really that passion that drove me to spend the next week and a half here working with local entrepreneurs working with policy makers so we can take advantage and really leverage that passion that people have, right? To accelerate more business globally. And so that's why, you know Kate will be leading our contingent with the United Nations Women Group, right? That is focused on women's economic empowerment because that's super important, right? One aspect can be sure, getting more directors, you know vice presidents into companies like Google and Amazon. But another is also how do you encourage more women around the world to start businesses, right? To reach economic and freedom independence, right? To overcome some of the maybe social barriers to becoming a leader in their own country. >> Yes, and if I think about our own programs and our model of being very intentional about supporting the learning development and skills of women and members of underrepresented groups we focused very much on providing global access to a number of our programs. For instance, our product management certification on Coursera or engineering management our upcoming women founders accelerator. We provide both access that you can get from anywhere. And then also very intentional programming that connects people into the networks to be able to further their networks and what they've learned through the skills online, so. >> Yeah, and something Kate just told me recently is these courses that Kate's mentioning, right? She was instrumental in working with the American Council on Education and so that our learners can actually get up to six college credits for taking these courses on product management engineering management, on cloud product management. And most recently we had our first organic one of our very first organic testimonials was from a woman's tech bootcamp in Nigeria, right? So if you think about the worldwide impact of these upskilling courses where frankly in the US we might take for granted right around the world as I mentioned, there are women dialing in from rice patties from other, you know, for example, outside the, you know corporate buildings in order to access this content. >> Can you think about the idea of, oh sorry, go ahead. >> Go ahead, no, go ahead Kate. >> I was going to say, if you can't see it, you can't become it. And so we are very intentional about ensuring that we have we're spotlighting the expertise of women and we are broadcasting that everywhere so that anybody coming up can gain the skills and the networks to be able to succeed in this industry. >> We'll make sure we get those links so we can promote them. Obviously we feel the same way getting the word out. I think a couple things I'd like to ask you guys cause I think you hit a great point. One is the economic advantage the numbers prove that diverse teams perform better number one, that's clear. So good point there. But I want to get your thoughts on the entrepreneurial equation. You mentioned founders and startups and there's also different makeups in different countries. It's not like the big corporations sometimes it's smaller business in certain areas the different cultures have different business sizes and business types. How do you guys see that factoring in outside the United States, say the big tech companies? Okay, yeah. The easy lower the access to get in education than stay with them, in other countries is it the same or is it more diverse in terms of business? >> So what really actually got us started with the US State Department was around our work with women founders. And I love for Kate to actually share her experience working with AWS startups in that capacity. But frankly, you know, we looked at the content and the mentor programs that were providing women who wanted to be executives, you know, quickly realize a lot of those same skills such as finding customers, right? Scaling your product and building channels can also apply to women founders, not just executives. And so early supporters of our efforts from firms such as Moderna up in Seattle, Emergence Ventures, Decibel Ventures in, you know, the Bay Area and a few others that we're working with right now. Right, they believed in the mission and really helped us scale out what is now our existing platform and offerings for women founders. >> Those are great firms by the way. And they also are very founder friendly and also understand the global workforce. I mean, that's a whole nother dimension. Okay, what's your reaction to all that? >> Yes, we have been very intentional about taking the product expertise and the learnings of women and in our network, we first worked with AWS startups to support the development of the curriculum for the recent accelerator for women founders that was held last spring. And so we're able to support 25 founders and also brought in the expertise of about 20 or 30 women from Advancing Women in Tech to be able to be the lead instructors and mentors for that. And so we have really realized that with this network and this individual sort of focus on product expertise building strong teams, we can take that information and bring it to folks everywhere. And so there is very much the intentionality of allowing founders allowing individuals to take the lessons and bring it to their individual circumstances and the cultures in which they are operating. But the product sense is a skill that we can support the development of and we're proud to do so. >> That's awesome. Nancy, I want to ask you some never really talk about data storage and AWS cloud greatness and goodness, here's different and you also work full-time at AWS and you're the founder or the chairman of this great organization. How do you balance both and do you get, they're getting behind you on this, Amazon is getting behind you on this. >> Well, as I say it's always easier to negotiate on the way in. But jokes aside, I have to say the leadership has been tremendously supportive. If you think about, for example, my leaders Wayne Duso who's also been on the show multiple times, Bill Vaas who's also been on the show multiple times, you know they're both founders and also operators entrepreneurs at heart. So they understand that it is important, right? For all of us, it's really incumbent on all of us who are in positions to do so, to create a pathway for more people to be in leadership roles for more people to be successful entrepreneurs. So, no, I mean if you just looked at LinkedIn they're always uploading my vote so they reach to more audiences. And frankly they're rooting for us back home in the US while we're in Malaysia this week. >> That's awesome. And I think that's a good culture to have that empowerment and I think that's very healthy. What's next for you guys? What's on the agenda? Take us through the activities. I know that you got a ton of things happening. You got your event out there, which is why you're out there. There's a bunch of other activities. I think you guys call it the Advancing Women in Tech week. >> Yes, this week we are having a week of programming that you can check out at Advancing Women in Tech.org. That is spotlighting the expertise of a number of women in our space. So it is three days of programming Tuesday, Wednesday and Thursday if you are in the US so the seventh through the ninth, but available globally. We are also going to be in New York next week for the event at the UN and are looking to continue to support our mentorship programs and also our work supporting women founders throughout the year. >> All right. I have to ask you guys if you don't mind get a little market data so you can share with us here at theCUBE. What are you hearing this year that's different in the conversation space around the topics, the interests? Obviously I've seen massive amounts of global acceleration around conversations, more video, things like this more stories are scaling, a lot more LinkedIn activity. It just seems like it's a lot different this year. Can you guys share any kind of current trends you're seeing relative to the conversations and topics being discussed across the the community? >> Well, I think from a needle moving perspective, right? I think due to the efforts of wonderful organizations including the Q for spotlighting all of these awesome women, right? Trailblazing women and the nonprofits the government entities that we work with there's definitely more emphasis on creating access and creating pathways. So that's probably one thing that you're seeing is more women, more investors posting about their activities. Number two, from a global trend perspective, right? The rise of women in security. I noticed that on your agenda today, you had Lena Smart who's a good friend of mine chief information security officer at MongoDB, right? She and I are actually quite involved in helping founders especially early stage founders in the security space. And so globally from a pure technical perspective, right? There's right more increasing regulations around data privacy, data sovereignty, right? For example, India's in a few weeks about to get their first data protection regulation there locally. So all of that is giving rise to yet another wave of opportunity and we want women founders uniquely positioned to take advantage of that opportunity. >> I love it. Kate, reaction to that? I mean founders, more pathways it sounds like a neural network, it sounds like AI enabled. >> Yes, and speaking of AI, with the rise of that we are also hearing from many community members the importance of continuing to build their skills upskill learn to be able to keep up with the latest trends. There's a lot of people wondering what does this mean for my own career? And so they're turning to organizations like Advancing Women in Tech to find communities to both learn the latest information, but also build their networks so that they are able to move forward regardless of what the industry does. >> I love the work you guys are doing. It's so impressive. I think the economic angle is new it's more amplified this year. It's always kind of been there and continues to be. What do you guys hope for by next year this time what do you hope to see different from a needle moving perspective, to use your word Nancy, for next year? What's the visual output in your mind? >> I want to see real effort made towards 50-50 representation in all tech leadership roles. And I'd like to see that happen by 2050. >> Kate, anything on your end? >> I love that. I'm going to go a little bit more touchy-feely. I want everybody in our space to understand that the skills that they build and that the networks they have carry with them regardless of wherever they go. And so to be able to really lean in and learn and continue to develop the career that you want to have. So whether that be at a large organization or within your own business, that you've got the potential to move forward on that within you. >> Nancy, Kate, thank you so much for your contribution. I'll give you the final word. Put a plug in for the organization. What are you guys looking for? Any kind of PSA you want to share with the folks watching? >> Absolutely, so if you're in a position to be a mentor, join as a mentor, right? Help elevate and accelerate the next generation of women leaders. If you're an investor help us invest in more women started companies, right? Women founded startups and lastly, if you are women looking to accelerate your career, come join our community. We have resources, we have mentors and who we have investors who are willing to come in on the ground floor and help you accelerate your business. >> Great work. Thank you so much for participating in our International Women's Day 23 program and we'd look to keep this going quarterly. We'll see you next year, next time. Thanks for coming on. Appreciate it. >> Thanks so much John. >> Thank you. >> Okay, women leaders here. >> Nancy: Thanks for having us >> All over the world, coming together for a great celebration but really highlighting the accomplishments, the pathways the investment, the mentoring, everything in between. It's theCUBE. Bring as much as we can. I'm John Furrier, your host. Thanks for watching.

(upbeat music) >> Hello and welcome to theCube's coverage of International Women's Day. I'm John Furrier, your host of "theCUBE." We've got great two remote guests coming into our Palo Alto Studios, some tech athletes, as we say, people that've been in the trenches, years of experience, Lena Smart, CISO at MongoDB, Cube alumni, and Tara Hernandez, VP of Developer Productivity at MongoDB as well. Thanks for coming in to this program and supporting our efforts today. Thanks so much. >> Thanks for having us. >> Yeah, everyone talk about the journey in tech, where it all started. Before we get there, talk about what you guys are doing at MongoDB specifically. MongoDB is kind of gone the next level as a platform. You have your own ecosystem, lot of developers, very technical crowd, but it's changing the business transformation. What do you guys do at Mongo? We'll start with you, Lena. >> So I'm the CISO, so all security goes through me. I like to say, well, I don't like to say, I'm described as the ones throat to choke. So anything to do with security basically starts and ends with me. We do have a fantastic Cloud engineering security team and a product security team, and they don't report directly to me, but obviously we have very close relationships. I like to keep that kind of church and state separate and I know I've spoken about that before. And we just recently set up a physical security team with an amazing gentleman who left the FBI and he came to join us after 26 years for the agency. So, really starting to look at the physical aspects of what we offer as well. >> I interviewed a CISO the other day and she said, "Every day is day zero for me." Kind of goofing on the Amazon Day one thing, but Tara, go ahead. Tara, go ahead. What's your role there, developer productivity? What are you focusing on? >> Sure. Developer productivity is kind of the latest description for things that we've described over the years as, you know, DevOps oriented engineering or platform engineering or build and release engineering development infrastructure. It's all part and parcel, which is how do we actually get our code from developer to customer, you know, and all the mechanics that go into that. It's been something I discovered from my first job way back in the early '90s at Borland. And the art has just evolved enormously ever since, so. >> Yeah, this is a very great conversation both of you guys, right in the middle of all the action and data infrastructures changing, exploding, and involving big time AI and data tsunami and security never stops. Well, let's get into, we'll talk about that later, but let's get into what motivated you guys to pursue a career in tech and what were some of the challenges that you faced along the way? >> I'll go first. The fact of the matter was I intended to be a double major in history and literature when I went off to university, but I was informed that I had to do a math or a science degree or else the university would not be paid for. At the time, UC Santa Cruz had a policy that called Open Access Computing. This is, you know, the late '80s, early '90s. And anybody at the university could get an email account and that was unusual at the time if you were, those of us who remember, you used to have to pay for that CompuServe or AOL or, there's another one, I forget what it was called, but if a student at Santa Cruz could have an email account. And because of that email account, I met people who were computer science majors and I'm like, "Okay, I'll try that." That seems good. And it was a little bit of a struggle for me, a lot I won't lie, but I can't complain with how it ended up. And certainly once I found my niche, which was development infrastructure, I found my true love and I've been doing it for almost 30 years now. >> Awesome. Great story. Can't wait to ask a few questions on that. We'll go back to that late '80s, early '90s. Lena, your journey, how you got into it. >> So slightly different start. I did not go to university. I had to leave school when I was 16, got a job, had to help support my family. Worked a bunch of various jobs till I was about 21 and then computers became more, I think, I wouldn't say they were ubiquitous, but they were certainly out there. And I'd also been saving up every penny I could earn to buy my own computer and bought an Amstrad 1640, 20 meg hard drive. It rocked. And kind of took that apart, put it back together again, and thought that could be money in this. And so basically just teaching myself about computers any job that I got. 'Cause most of my jobs were like clerical work and secretary at that point. But any job that had a computer in front of that, I would make it my business to go find the guy who did computing 'cause it was always a guy. And I would say, you know, I want to learn how these work. Let, you know, show me. And, you know, I would take my lunch hour and after work and anytime I could with these people and they were very kind with their time and I just kept learning, so yep. >> Yeah, those early days remind me of the inflection point we're going through now. This major C change coming. Back then, if you had a computer, you had to kind of be your own internal engineer to fix things. Remember back on the systems revolution, late '80s, Tara, when, you know, your career started, those were major inflection points. Now we're seeing a similar wave right now, security, infrastructure. It feels like it's going to a whole nother level. At Mongo, you guys certainly see this as well, with this AI surge coming in. A lot more action is coming in. And so there's a lot of parallels between these inflection points. How do you guys see this next wave of change? Obviously, the AI stuff's blowing everyone away. Oh, new user interface. It's been called the browser moment, the mobile iPhone moment, kind of for this generation. There's a lot of people out there who are watching that are young in their careers, what's your take on this? How would you talk to those folks around how important this wave is? >> It, you know, it's funny, I've been having this conversation quite a bit recently in part because, you know, to me AI in a lot of ways is very similar to, you know, back in the '90s when we were talking about bringing in the worldwide web to the forefront of the world, right. And we tended to think in terms of all the optimistic benefits that would come of it. You know, free passing of information, availability to anyone, anywhere. You just needed an internet connection, which back then of course meant a modem. >> John: Not everyone had though. >> Exactly. But what we found in the subsequent years is that human beings are what they are and we bring ourselves to whatever platforms that are there, right. And so, you know, as much as it was amazing to have this freely available HTML based internet experience, it also meant that the negatives came to the forefront quite quickly. And there were ramifications of that. And so to me, when I look at AI, we're already seeing the ramifications to that. Yes, are there these amazing, optimistic, wonderful things that can be done? Yes. >> Yeah. >> But we're also human and the bad stuff's going to come out too. And how do we- >> Yeah. >> How do we as an industry, as a community, you know, understand and mitigate those ramifications so that we can benefit more from the positive than the negative. So it is interesting that it comes kind of full circle in really interesting ways. >> Yeah. The underbelly takes place first, gets it in the early adopter mode. Normally industries with, you know, money involved arbitrage, no standards. But we've seen this movie before. Is there hope, Lena, that we can have a more secure environment? >> I would hope so. (Lena laughs) Although depressingly, we've been in this well for 30 years now and we're, at the end of the day, still telling people not to click links on emails. So yeah, that kind of still keeps me awake at night a wee bit. The whole thing about AI, I mean, it's, obviously I am not an expert by any stretch of the imagination in AI. I did read (indistinct) book recently about AI and that was kind of interesting. And I'm just trying to teach myself as much as I can about it to the extent of even buying the "Dummies Guide to AI." Just because, it's actually not a dummies guide. It's actually fairly interesting, but I'm always thinking about it from a security standpoint. So it's kind of my worst nightmare and the best thing that could ever happen in the same dream. You know, you've got this technology where I can ask it a question and you know, it spits out generally a reasonable answer. And my team are working on with Mark Porter our CTO and his team on almost like an incubation of AI link. What would it look like from MongoDB? What's the legal ramifications? 'Cause there will be legal ramifications even though it's the wild, wild west just now, I think. Regulation's going to catch up to us pretty quickly, I would think. >> John: Yeah, yeah. >> And so I think, you know, as long as companies have a seat at the table and governments perhaps don't become too dictatorial over this, then hopefully we'll be in a good place. But we'll see. I think it's a really interest, there's that curse, we're living in interesting times. I think that's where we are. >> It's interesting just to stay on this tech trend for a minute. The standards bodies are different now. Back in the old days there were, you know, IEEE standards, ITF standards. >> Tara: TPC. >> The developers are the new standard. I mean, now you're seeing open source completely different where it was in the '90s to here beginning, that was gen one, some say gen two, but I say gen one, now we're exploding with open source. You have kind of developers setting the standards. If developers like it in droves, it becomes defacto, which then kind of rolls into implementation. >> Yeah, I mean I think if you don't have developer input, and this is why I love working with Tara and her team so much is 'cause they get it. If we don't have input from developers, it's not going to get used. There's going to be ways of of working around it, especially when it comes to security. If they don't, you know, if you're a developer and you're sat at your screen and you don't want to do that particular thing, you're going to find a way around it. You're a smart person. >> Yeah. >> So. >> Developers on the front lines now versus, even back in the '90s, they're like, "Okay, consider the dev's, got a QA team." Everything was Waterfall, now it's Cloud, and developers are on the front lines of everything. Tara, I mean, this is where the standards are being met. What's your reaction to that? >> Well, I think it's outstanding. I mean, you know, like I was at Netscape and part of the crowd that released the browser as open source and we founded mozilla.org, right. And that was, you know, in many ways kind of the birth of the modern open source movement beyond what we used to have, what was basically free software foundation was sort of the only game in town. And I think it is so incredibly valuable. I want to emphasize, you know, and pile onto what Lena was saying, it's not just that the developers are having input on a sort of company by company basis. Open source to me is like a checks and balance, where it allows us as a broader community to be able to agree on and enforce certain standards in order to try and keep the technology platforms as accessible as possible. I think Kubernetes is a great example of that, right. If we didn't have Kubernetes, that would've really changed the nature of how we think about container orchestration. But even before that, Linux, right. Linux allowed us as an industry to end the Unix Wars and as someone who was on the front lines of that as well and having to support 42 different operating systems with our product, you know, that was a huge win. And it allowed us to stop arguing about operating systems and start arguing about software or not arguing, but developing it in positive ways. So with, you know, with Kubernetes, with container orchestration, we all agree, okay, that's just how we're going to orchestrate. Now we can build up this huge ecosystem, everybody gets taken along, right. And now it changes the game for what we're defining as business differentials, right. And so when we talk about crypto, that's a little bit harder, but certainly with AI, right, you know, what are the checks and balances that as an industry and as the developers around this, that we can in, you know, enforce to make sure that no one company or no one body is able to overly control how these things are managed, how it's defined. And I think that is only for the benefit in the industry as a whole, particularly when we think about the only other option is it gets regulated in ways that do not involve the people who actually know the details of what they're talking about. >> Regulated and or thrown away or bankrupt or- >> Driven underground. >> Yeah. >> Which would be even worse actually. >> Yeah, that's a really interesting, the checks and balances. I love that call out. And I was just talking with another interview part of the series around women being represented in the 51% ratio. Software is for everybody. So that we believe that open source movement around the collective intelligence of the participants in the industry and independent of gender, this is going to be the next wave. You're starting to see these videos really have impact because there are a lot more leaders now at the table in companies developing software systems and with AI, the aperture increases for applications. And this is the new dynamic. What's your guys view on this dynamic? How does this go forward in a positive way? Is there a certain trajectory you see? For women in the industry? >> I mean, I think some of the states are trying to, again, from the government angle, some of the states are trying to force women into the boardroom, for example, California, which can be no bad thing, but I don't know, sometimes I feel a bit iffy about all this kind of forced- >> John: Yeah. >> You know, making, I don't even know how to say it properly so you can cut this part of the interview. (John laughs) >> Tara: Well, and I think that they're >> I'll say it's not organic. >> No, and I think they're already pulling it out, right. It's already been challenged so they're in the process- >> Well, this is the open source angle, Tara, you are getting at it. The change agent is open, right? So to me, the history of the proven model is openness drives transparency drives progress. >> No, it's- >> If you believe that to be true, this could have another impact. >> Yeah, it's so interesting, right. Because if you look at McKinsey Consulting or Boston Consulting or some of the other, I'm blocking on all of the names. There has been a decade or more of research that shows that a non homogeneous employee base, be it gender or ethnicity or whatever, generates more revenue, right? There's dollar signs that can be attached to this, but it's not enough for all companies to want to invest in that way. And it's not enough for all, you know, venture firms or investment firms to grant that seed money or do those seed rounds. I think it's getting better very slowly, but socialization is a much harder thing to overcome over time. Particularly, when you're not just talking about one country like the United States in our case, but around the world. You know, tech centers now exist all over the world, including places that even 10 years ago we might not have expected like Nairobi, right. Which I think is amazing, but you have to factor in the cultural implications of that as well, right. So yes, the openness is important and we have, it's important that we have those voices, but I don't think it's a panacea solution, right. It's just one more piece. I think honestly that one of the most important opportunities has been with Cloud computing and Cloud's been around for a while. So why would I say that? It's because if you think about like everybody holds up the Steve Jobs, Steve Wozniak, back in the '70s, or Sergey and Larry for Google, you know, you had to have access to enough credit card limit to go to Fry's and buy your servers and then access to somebody like Susan Wojcicki to borrow the garage or whatever. But there was still a certain amount of upfrontness that you had to be able to commit to, whereas now, and we've, I think, seen a really good evidence of this being able to lease server resources by the second and have development platforms that you can do on your phone. I mean, for a while I think Africa, that the majority of development happened on mobile devices because there wasn't a sufficient supply chain of laptops yet. And that's no longer true now as far as I know. But like the power that that enables for people who would otherwise be underrepresented in our industry instantly opens it up, right? And so to me that's I think probably the biggest opportunity that we've seen from an industry on how to make more availability in underrepresented representation for entrepreneurship. >> Yeah. >> Something like AI, I think that's actually going to take us backwards if we're not careful. >> Yeah. >> Because of we're reinforcing that socialization. >> Well, also the bias. A lot of people commenting on the biases of the large language inherently built in are also problem. Lena, I want you to weigh on this too, because I think the skills question comes up here and I've been advocating that you don't need the pedigree, college pedigree, to get into a certain jobs, you mentioned Cloud computing. I mean, it's been around for you think a long time, but not really, really think about it. The ability to level up, okay, if you're going to join something new and half the jobs in cybersecurity are created in the past year, right? So, you have this what used to be a barrier, your degree, your pedigree, your certification would take years, would be a blocker. Now that's gone. >> Lena: Yeah, it's the opposite. >> That's, in fact, psychology. >> I think so, but the people who I, by and large, who I interview for jobs, they have, I think security people and also I work with our compliance folks and I can't forget them, but let's talk about security just now. I've always found a particular kind of mindset with security folks. We're very curious, not very good at following rules a lot of the time, and we'd love to teach others. I mean, that's one of the big things stem from the start of my career. People were always interested in teaching and I was interested in learning. So it was perfect. And I think also having, you know, strong women leaders at MongoDB allows other underrepresented groups to actually apply to the company 'cause they see that we're kind of talking the talk. And that's been important. I think it's really important. You know, you've got Tara and I on here today. There's obviously other senior women at MongoDB that you can talk to as well. There's a bunch of us. There's not a whole ton of us, but there's a bunch of us. And it's good. It's definitely growing. I've been there for four years now and I've seen a growth in women in senior leadership positions. And I think having that kind of track record of getting really good quality underrepresented candidates to not just interview, but come and join us, it's seen. And it's seen in the industry and people take notice and they're like, "Oh, okay, well if that person's working, you know, if Tara Hernandez is working there, I'm going to apply for that." And that in itself I think can really, you know, reap the rewards. But it's getting started. It's like how do you get your first strong female into that position or your first strong underrepresented person into that position? It's hard. I get it. If it was easy, we would've sold already. >> It's like anything. I want to see people like me, my friends in there. Am I going to be alone? Am I going to be of a group? It's a group psychology. Why wouldn't? So getting it out there is key. Is there skills that you think that people should pay attention to? One's come up as curiosity, learning. What are some of the best practices for folks trying to get into the tech field or that's in the tech field and advancing through? What advice are you guys- >> I mean, yeah, definitely, what I say to my team is within my budget, we try and give every at least one training course a year. And there's so much free stuff out there as well. But, you know, keep learning. And even if it's not right in your wheelhouse, don't pick about it. Don't, you know, take a look at what else could be out there that could interest you and then go for it. You know, what does it take you few minutes each night to read a book on something that might change your entire career? You know, be enthusiastic about the opportunities out there. And there's so many opportunities in security. Just so many. >> Tara, what's your advice for folks out there? Tons of stuff to taste, taste test, try things. >> Absolutely. I mean, I always say, you know, my primary qualifications for people, I'm looking for them to be smart and motivated, right. Because the industry changes so quickly. What we're doing now versus what we did even last year versus five years ago, you know, is completely different though themes are certainly the same. You know, we still have to code and we still have to compile that code or package the code and ship the code so, you know, how well can we adapt to these new things instead of creating floppy disks, which was my first job. Five and a quarters, even. The big ones. >> That's old school, OG. There it is. Well done. >> And now it's, you know, containers, you know, (indistinct) image containers. And so, you know, I've gotten a lot of really great success hiring boot campers, you know, career transitioners. Because they bring a lot experience in addition to the technical skills. I think the most important thing is to experiment and figuring out what do you like, because, you know, maybe you are really into security or maybe you're really into like deep level coding and you want to go back, you know, try to go to school to get a degree where you would actually want that level of learning. Or maybe you're a front end engineer, you want to be full stacked. Like there's so many different things, data science, right. Maybe you want to go learn R right. You know, I think it's like figure out what you like because once you find that, that in turn is going to energize you 'cause you're going to feel motivated. I think the worst thing you could do is try to force yourself to learn something that you really could not care less about. That's just the worst. You're going in handicapped. >> Yeah and there's choices now versus when we were breaking into the business. It was like, okay, you software engineer. They call it software engineering, that's all it was. You were that or you were in sales. Like, you know, some sort of systems engineer or sales and now it's,- >> I had never heard of my job when I was in school, right. I didn't even know it was a possibility. But there's so many different types of technical roles, you know, absolutely. >> It's so exciting. I wish I was young again. >> One of the- >> Me too. (Lena laughs) >> I don't. I like the age I am. So one of the things that I did to kind of harness that curiosity is we've set up a security champions programs. About 120, I guess, volunteers globally. And these are people from all different backgrounds and all genders, diversity groups, underrepresented groups, we feel are now represented within this champions program. And people basically give up about an hour or two of their time each week, with their supervisors permission, and we basically teach them different things about security. And we've now had seven full-time people move from different areas within MongoDB into my team as a result of that program. So, you know, monetarily and time, yeah, saved us both. But also we're showing people that there is a path, you know, if you start off in Tara's team, for example, doing X, you join the champions program, you're like, "You know, I'd really like to get into red teaming. That would be so cool." If it fits, then we make that happen. And that has been really important for me, especially to give, you know, the women in the underrepresented groups within MongoDB just that window into something they might never have seen otherwise. >> That's a great common fit is fit matters. Also that getting access to what you fit is also access to either mentoring or sponsorship or some sort of, at least some navigation. Like what's out there and not being afraid to like, you know, just ask. >> Yeah, we just actually kicked off our big mentor program last week, so I'm the executive sponsor of that. I know Tara is part of it, which is fantastic. >> We'll put a plug in for it. Go ahead. >> Yeah, no, it's amazing. There's, gosh, I don't even know the numbers anymore, but there's a lot of people involved in this and so much so that we've had to set up mentoring groups rather than one-on-one. And I think it was 45% of the mentors are actually male, which is quite incredible for a program called Mentor Her. And then what we want to do in the future is actually create a program called Mentor Them so that it's not, you know, not just on the female and so that we can live other groups represented and, you know, kind of break down those groups a wee bit more and have some more granularity in the offering. >> Tara, talk about mentoring and sponsorship. Open source has been there for a long time. People help each other. It's community-oriented. What's your view of how to work with mentors and sponsors if someone's moving through ranks? >> You know, one of the things that was really interesting, unfortunately, in some of the earliest open source communities is there was a lot of pervasive misogyny to be perfectly honest. >> Yeah. >> And one of the important adaptations that we made as an open source community was the idea, an introduction of code of conducts. And so when I'm talking to women who are thinking about expanding their skills, I encourage them to join open source communities to have opportunity, even if they're not getting paid for it, you know, to develop their skills to work with people to get those code reviews, right. I'm like, "Whatever you join, make sure they have a code of conduct and a good leadership team. It's very important." And there are plenty, right. And then that idea has come into, you know, conferences now. So now conferences have codes of contact, if there are any good, and maybe not all of them, but most of them, right. And the ideas of expanding that idea of intentional healthy culture. >> John: Yeah. >> As a business goal and business differentiator. I mean, I won't lie, when I was recruited to come to MongoDB, the culture that I was able to discern through talking to people, in addition to seeing that there was actually women in senior leadership roles like Lena, like Kayla Nelson, that was a huge win. And so it just builds on momentum. And so now, you know, those of us who are in that are now representing. And so that kind of reinforces, but it's all ties together, right. As the open source world goes, particularly for a company like MongoDB, which has an open source product, you know, and our community builds. You know, it's a good thing to be mindful of for us, how we interact with the community and you know, because that could also become an opportunity for recruiting. >> John: Yeah. >> Right. So we, in addition to people who might become advocates on Mongo's behalf in their own company as a solution for themselves, so. >> You guys had great successful company and great leadership there. I mean, I can't tell you how many times someone's told me "MongoDB doesn't scale. It's going to be dead next year." I mean, I was going back 10 years. It's like, just keeps getting better and better. You guys do a great job. So it's so fun to see the success of developers. Really appreciate you guys coming on the program. Final question, what are you guys excited about to end the segment? We'll give you guys the last word. Lena will start with you and Tara, you can wrap us up. What are you excited about? >> I'm excited to see what this year brings. I think with ChatGPT and its copycats, I think it'll be a very interesting year when it comes to AI and always in the lookout for the authentic deep fakes that we see coming out. So just trying to make people aware that this is a real thing. It's not just pretend. And then of course, our old friend ransomware, let's see where that's going to go. >> John: Yeah. >> And let's see where we get to and just genuine hygiene and housekeeping when it comes to security. >> Excellent. Tara. >> Ah, well for us, you know, we're always constantly trying to up our game from a security perspective in the software development life cycle. But also, you know, what can we do? You know, one interesting application of AI that maybe Google doesn't like to talk about is it is really cool as an addendum to search and you know, how we might incorporate that as far as our learning environment and developer productivity, and how can we enable our developers to be more efficient, productive in their day-to-day work. So, I don't know, there's all kinds of opportunities that we're looking at for how we might improve that process here at MongoDB and then maybe be able to share it with the world. One of the things I love about working at MongoDB is we get to use our own products, right. And so being able to have this interesting document database in order to put information and then maybe apply some sort of AI to get it out again, is something that we may well be looking at, if not this year, then certainly in the coming year. >> Awesome. Lena Smart, the chief information security officer. Tara Hernandez, vice president developer of productivity from MongoDB. Thank you so much for sharing here on International Women's Day. We're going to do this quarterly every year. We're going to do it and then we're going to do quarterly updates. Thank you so much for being part of this program. >> Thank you. >> Thanks for having us. >> Okay, this is theCube's coverage of International Women's Day. I'm John Furrier, your host. Thanks for watching. (upbeat music)

(inspirational music) >> theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (uplifting electronic music) (crowd chattering in background) >> Hi everybody. We're back at the Fira in Barcelona. Winding up our four day wall-to-wall coverage of MWC23 theCUBE has been thrilled to cover the telco transformation. Dave Vellante with Dave Nicholson. Really excited to have NTT on. Shahid Ahmed is the Group EVP of New Ventures and Innovation at NTT in from Chicago. Welcome to Barcelona. Welcome to theCUBE. >> Thank you for having me over. >> So, really interesting title. You have, you know, people might not know NTT you know, huge Japan telco but a lot of other businesses, explain your business. >> So we do a lot of things. Most of us are known for our Docomo business in Japan. We have one of the largest wireless cellular carriers in the world. We serve most of Japan. Outside of Japan, we are B2B systems, integration, professional services company. So we offer managed services. We have data centers, we have undersea cables. We offer all kinds of outsourcing services. So we're a big company. >> So there's a narrative out there that says, you know, 5G, it's a lot of hype, not a lot of adoption. Nobody's ever going to make money at 5G. You have a different point of view, I understand. You're like leaning into 5G and you've actually got some traction there. Explain that. >> So 5G can be viewed from two lenses. One is just you and I using our cell phones and we get 5G coverage over it. And the other one is for businesses to use 5G, and we call that private 5G or enterprise grade 5G. Two very separate distinct things, but it is 5G in the end. Now the big debate here in Europe and US is how to monetize 5G. As a consumer, you and I are not going to pay extra for 5G. I mean, I haven't. I just expect the carrier to offer faster, cheaper services. And so would I pay extra? Not really. I just want a reliable network from my carrier. >> Paid up for the good camera though, didn't you? >> I did. (Dave and Dave laughing) >> I'm waiting for four cameras now. >> So the carriers are in this little bit of a pickle at the moment because they've just spent billions of dollars, not only on spectrum but the infrastructure needed to upgrade to 5G, yet nobody's willing to pay extra for that 5G service. >> Oh, right. >> So what do they do? And one idea is to look at enterprises, companies, industrial companies, manufacturing companies who want to build their own 5G networks to support their own use cases. And these use cases could be anything from automating the surveyor belt to cameras with 5G in it to AGVs. These are little carts running around warehouses picking up products and goods, but they have to be connected all the time. Wifi doesn't work all the time there. And so those businesses are willing to pay for 5G. So your question is, is there a business case for 5G? Yes. I don't think it's in the consumer side. I think it's in the business side. And that's where NTT is finding success. >> So you said, you know, how they going to make money, right? You very well described the telco dilemma. We heard earlier this week, you know, well, we could tax the OTT vendors, like Netflix of course shot back and said, "Well, we spent a lot of money on content. We're driving a lot of value. Why don't you help us pay for the content development?" Which is incredibly expensive. I think I heard we're going to tax the developers for API calls on the network. I'm not sure how well that's going to work out. Look at Twitter, you know, we'll see. And then yeah, there's the B2B piece. What's your take on, we heard the Orange CEO say, "We need help." You know, maybe implying we're going to tax the OTT vendors, but we're for net neutrality, which seems like it's completely counter-posed. What's your take on, you know, fair share in the network? >> Look, we've seen this debate unfold in the US for the last 10 years. >> Yeah. >> Tom Wheeler, the FCC chairman started that debate and he made great progress and open internet and net neutrality. The thing is that if you create a lane, a tollway, where some companies have to pay toll and others don't have to, you create an environment where the innovation could be stifled. Content providers may not appear on the scene anymore. And with everything happening around AI, we may see that backfire. So creating a toll for rich companies to be able to pay that toll and get on a faster speed internet, that may work some places may backfire in others. >> It's, you know, you're bringing up a great point. It's one of those sort of unintended consequences. You got to be be careful because the little guy gets crushed in that environment, and then what? Right? Then you stifle innovation. So, okay, so you're a fan of net neutrality. You think the balance that the US model, for a change, maybe the US got it right instead of like GDPR, who sort of informed the US on privacy, maybe the opposite on net neutrality. >> I think so. I mean, look, the way the US, particularly the FCC and the FTC has mandated these rules and regulation. I think it's a nice balance. FTC is all looking at big tech at the moment, but- >> Lena Khan wants to break up big tech. I mean for, you know, you big tech, boom, break 'em up, right? So, but that's, you know- >> That's a whole different story. >> Yeah. Right. We could talk about that too, if you want. >> Right. But I think that we have a balanced approach, a measured approach. Asking the content providers or the developers to pay for your innovative creative application that's on your phone, you know, that's asking for too much in my opinion. >> You know, I think you're right though. Government did do a good job with net neutrality in the US and, I mean, I'm just going to go my high horse for a second, so forgive me. >> Go for it. >> Market forces have always done a better job at adjudicating, you know, competition. Now, if a company's a monopoly, in my view they should be, you know, regulated, or at least penalized. Yeah, but generally speaking, you know the attack on big tech, I think is perhaps misplaced. I sat through, and the reason it's relevant to Mobile World Congress or MWC, is I sat through a Nokia presentation this week and they were talking about Bell Labs when United States broke up, you know, the US telcos, >> Yeah. >> Bell Labs was a gem in the US and now it's owned by Nokia. >> Yeah. >> Right? And so you got to be careful about, you know what you wish for with breaking up big tech. You got AI, you've got, you know, competition with China- >> Yeah, but the upside to breaking up Ma Bell was not just the baby Bells and maybe the stranded orphan asset of Bell Labs, but I would argue it led to innovation. I'm old enough to remember- >> I would say it made the US less competitive. >> I know. >> You were in junior high school, but I remember as an adult, having a rotary dial phone and having to pay for that access, and there was no such- >> Yeah, but they all came back together. The baby Bells are all, they got all acquired. And the cable company, it was no different. So I don't know, do you have a perspective of this? Because you know this better than I do. >> Well, I think look at Nokia, just they announced a whole new branding strategy and new brand. >> I like the brand. >> Yeah. And- >> It looks cool. >> But guess what? It's B2B oriented. >> (laughs) Yeah. >> It's no longer consumer, >> Right, yeah. >> because they felt that Nokia brand phone was sort of misleading towards a lot of business to business work that they do. And so they've oriented themselves to B2B. Look, my point is, the carriers and the service providers, network operators, and look, I'm a network operator, too, in Japan. We need to innovate ourselves. Nobody's stopping us from coming up with a content strategy. Nobody's stopping a carrier from building a interesting, new, over-the-top app. In fact, we have better control over that because we are closer to the customer. We need to innovate, we need to be more creative. I don't think taxing the little developer that's building a very innovative application is going to help in the long run. >> NTT Japan, what do they have a content play? I, sorry, I'm not familiar with it. Are they strong in content, or competitive like Netflix-like, or? >> We have relationships with them, and you remember i-mode? >> Yeah. Oh yeah, sure. >> Remember in the old days. I mean, that was a big hit. >> Yeah, yeah, you're right. >> Right? I mean, that was actually the original app marketplace. >> Right. >> And the application store. So, of course we've evolved from that and we should, and this is an evolution and we should look at it more positively instead of looking at ways to regulate it. We should let it prosper and let it see where- >> But why do you think that telcos generally have failed at content? I mean, AT&T is sort of the exception that proves the rule. I mean, they got some great properties, obviously, CNN and HBO, but generally it's viewed as a challenging asset and others have had to diversify or, you know, sell the assets. Why do you think that telcos have had such trouble there? >> Well, Comcast owns also a lot of content. >> Yeah. Yeah, absolutely. >> And I think, I think that is definitely a strategy that should be explored here in Europe. And I think that has been underexplored. I, in my opinion, I believe that every large carrier must have some sort of content strategy at some point, or else you are a pipe. >> Yeah. You lose touch with a customer. >> Yeah. And by the way, being a dump pipe is okay. >> No, it's a lucrative business. >> It's a good business. You just have to focus. And if you start to do a lot of ancillary things around it then you start to see the margins erode. But if you just focus on being a pipe, I think that's a very good business and it's very lucrative. Everybody wants bandwidth. There's insatiable demand for bandwidth all the time. >> Enjoy the monopoly, I say. >> Yeah, well, capital is like an organism in and of itself. It's going to seek a place where it can insert itself and grow. Do you think that the questions around fair share right now are having people wait in the wings to see what's going to happen? Because especially if I'm on the small end of creating content, creating services, and there's possibly a death blow to my fixed costs that could be coming down the line, I'm going to hold back and wait. Do you think that the answer is let's solve this sooner than later? What are your thoughts? >> I think in Europe the opinion has been always to go after the big tech. I mean, we've seen a lot of moves either through antitrust, or other means. >> Or the guillotine! >> That's right. (all chuckle) A guillotine. Yes. And I've heard those directly. I think, look, in the end, EU has to decide what's right for their constituents, the countries they operate, and the economy. Frankly, with where the economy is, you got recession, inflation pressures, a war, and who knows what else might come down the pipe. I would be very careful in messing with this equilibrium in this economy. Until at least we have gone through this inflation and recessionary pressure and see what happens. >> I, again, I think I come back to markets, ultimately, will adjudicate. I think what we're seeing with chatGPT is like a Netscape moment in some ways. And I can't predict what's going to happen, but I can predict that it's going to change the world. And there's going to be new disruptors that come about. That just, I don't think Amazon, Google, Facebook, Apple are going to rule the world forever. They're just, I guarantee they're not, you know. They'll make it through. But there's going to be some new companies. I think it might be open AI, might not be. Give us a plug for NTT at the show. What do you guys got going here? Really appreciate you coming on. >> Thank you. So, you know, we're showing off our private 5G network for enterprises, for businesses. We see this as a huge opportunities. If you look around here you've got Rohde & Schwarz, that's the industrial company. You got Airbus here. All the big industrial companies are here. Automotive companies and private 5G. 5G inside a factory, inside a hospital, a warehouse, a mining operation. That's where the dollars are. >> Is it a meaningful business for you today? >> It is. We just started this business only a couple of years ago. We're seeing amazing growth and I think there's a lot of good opportunities there. >> Shahid Ahmed, thanks so much for coming to theCUBE. It was great to have you. Really a pleasure. >> Thanks for having me over. Great questions. >> Oh, you're welcome. All right. For David Nicholson, Dave Vellante. We'll be back, right after this short break, from the Fira in Barcelona, MWC23. You're watching theCUBE. (uplifting electronic music)

(gentle upbeat music) >> Announcer: theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (bright upbeat music) >> We're back in Barcelona at the Fira. My name is Dave Vellante. I'm here with David Nicholson. We're live at MWC23, day four of the coverage. The show is still rocking. You walk the floor, it's jamming. People are lined up to get in the copter, in the right. It's amazing. Planes, trains, automobiles, digitization of analog businesses. We're going to talk private wireless here with Dell. Sarvesh Sharma, the Global Director for Edge and Private Mobility Solutions practice at Dell. And John McCready is a Senior Director for 5G Solutions and product management at Dell Technologies. Guys, good to see you. >> Likewise, likewise. >> Good to see you too. >> Private wireless. It's the buzz of the show. Everybody's talking about it. What's Dell's point of view on that? >> So Dell is, obviously, interested entering the private wireless game, as it's a good part of the overall enterprise IT space. As you move more and more into the different things. What we announced here, is sort of our initial partnerships with some key players like Airspan and expedo and AlphaNet. Players that are important in the space. Dell's going to provide an overall system integration solution wrap along with our Edge BU as well. And we think that we can bring really good solutions to our enterprise customers. >> Okay, I got to ask you about AlphaNet. So HPE pulled a little judo move they waited till you announced your partnership and then they bought the company. What, you know, what's your opinion on that? You going to, you going to dump AlphaNet, you're going to keep 'em? >> No. >> We're open Ecosystem. >> Yeah, it's an open ecosystem. We announce these are our initial partners, you know we're going to announce additional partners that was always the case. You know, there's a lot of good players in this space that bring different pros and cons. We got to be able to match the solution requirements of all our customers. And so we'll continue to partner with them and with others. >> Good, good answer, I like that. So some of these solutions are sort of out of the box, others require more integration. Can you talk about your, the spectrum of your portfolio? >> So I'm glad you brought up the integration part, right? I mean, if you look at private wireless, private mobility it is not a sell by itself. At the end of the day what the enterprise wants is not just private mobility. They're looking for an outcome. Which means from an integration perspective, you need somebody who can integrate the infrastructure stack. But that's not enough. You need somebody who can bring in the application stack to play and integrate that application stack with the enterprises IT OT. And that's not enough. You need somebody to put those together. And Dell is ideally suited to do all of this, right? We have strong partners that can bring the infrastructure stack to play. We have a proven track record of managing the IT and the enterprise stack. So we are very excited to say, "Hey, this is the sweet spot for us. And if there was a right to win the edge, we have it." >> Can you explain, I mean, people might be saying, well, why do I even need private wireless? I got Wi-Fi. I know it's kind of a dumb question for people who are in the business, but explain to folks in the audience who may not understand the intersection of the two. >> So, yeah, so I think, you know, wireless is a great techno- pardon me, Wi-Fi is a great technology for taking your laptop to the conference room. You know, it's effectively wireless LAN Where private 5G and before that private LTE had come into play is where there's a number of attributes of your application, what you're using it for, for which Wi-Fi is not as well suited. And so, you know, that plays out in different verticals in different ways. Either maybe you need a much higher capacity than Wi-Fi, better security than Wi-Fi, wider coverage like outdoor, and in many cases a more predictable reliability. So cellular is just a different way of handling the wireless interface that provides those attributes. So, you know, I think at the beginning, the first several years, you know Wi-Fi and 5G are going to live side by side in the enterprise for their different roles. How that plays out in the long term? We'll see how they each evolve. >> But I think anybody can relate to that. I mean, Wi-Fi's fine, you know, we have our issues with Wi-Fi. I'm having a lot of issues with Wi-Fi this week, but generally speaking, it works just fine. It's ubiquitous, it's cheap, okay. But I would not want to run my factory on it and rely on it for my robots that are shipping products, right? So that really is kind of the difference. It's really an industry 4.0 type. >> Yeah, exactly. So I mean, manufacturing's an important vertical, but things of energy and mining and things like that they're all outdoor, right? So you actually need the scale that comes, with a higher power technology, and even, you know just basic things like running cameras in a retail store and using AI to watch for certain things. You get a much better latency performance on private 5G and therefore are able to run more sophisticated applications. >> So I could be doing realtime inference. I can imagine Dave, I got an arm processor I'm doing some realtime inference AI at the Edge. You know, you need something like 5G to be able to do that, you can't be doing that over Wi-Fi. >> Yeah >> You nailed it. I mean that's exactly the difference, right? I mean if you look at Wi-Fi, it grow out from a IT enabled mode, right? You got to replace an ethernet. It was an IT extension. A LAN extension. Cellular came up from the mode of, "Hey, when I have that call, I need for it to be consistent and I need for it to be always available," right? So it's a different way of looking at it. Not to say one is better, the other is not better. It's just a different philosophy behind the technologies and they're going to coexist because they meet diverse needs. >> Now you have operators who embrace the idea of 5G obviously, and even private 5G. But the sort of next hurdle to overcome for some, is the idea of open standards. What does the landscape look like right now in terms of those conversations? Are you still having to push people over that hump, to get them beyond the legacy of proprietary closed stacks? >> Yeah, so I think I look, there are still people who are advocating that. And I think in the carrier's core networks it's going to take a little longer their main, you know macro networks that they serve the general public. In the private network though, the opportunity to use open standard and open technology is really strong because that's how you bring the innovation. And that's what we need in order to be able to solve all these different business problems. You know, the problems in retail, and healthcare and energy, they're different. And so you need to be able to use this open stack and be able to bring different elements of technology and blend it together in order to serve it. Otherwise we won't serve it. We'll all fail. So that's why I think it's going to have a quicker path in private. >> And the only thing to add to that is if you look at private 5G and the deployment of private LTE or private 5G, right? There is no real technology debt that you carry. So it's easy for us to say, "Hey, the operators are not listening, they're not going open." But hey, they have a technical debt, they have 2G, 3G, 4G, 5G, systems, right? >> Interviewer: Sure. >> But the reason we are so excited about private 5G and private 4G, is right off the bat when we go into an enterprise space, we can go open. >> So what exactly is Dell's role here? How do you see, obviously you make hardware and you have solutions, but you got to open ecosystems. You got, you know, you got labs, what do you see your role in the ecosystem? Kind of a disruptor here in this, when I walk around this show. >> Well a disruptor, also a solution provider, and system integrator. You know, Sarvesh and I are part of the telecom practice. We have a big Edge practice in Dell as well. And so for this space around private 5G, we're really teamed up with our cohort in the Edge business unit. And think about this as, it's not just private 5G. It's what are you doing with it? That requires storage, it requires compute, it requires other applications. So Dell brings that entire package. There definitely are players who are just focused on the connectivity, but our view is, that's not enough. To ask the enterprise to integrate that all themself. I don't think that's going to work. You need to bring the connectivity and the application to storage compute the whole solution. >> Explain Telecom and and Edge. They're different but they're like cousins in the Dell organization. Where do you guys divide the two? >> You're saying within Dell? >> Yeah, within Dell. >> Yeah, so if you look at Dell, right? Telecom is one of our most newest business units. And the way it has formed is like we talk Edge all the time, right? It's not new. Edge has always been around. So our enterprise Edge has always been around. What has changed with 5G is now you can seamlessly move between the enterprise Edge and the telecom Edge. And for that happen you had to bring in a telecom systems business unit that can facilitate that evolution. The next evolution of seamless Edge that goes across from enterprise all the way into the telco and other places where Edge needs to be. >> Same question for the market, because I remember at Dell Tech World last year, I interviewed Lowe's and the discussion was about the Edge. >> John: Yep. >> What they're doing in their Edge locations. So that's Edge. That's cool. But then I had, I had another discussion with an agriculture firm. They had like the massive greenhouses and they were growing these awesome tomatoes. Well that was Edge too. It was actually further Edge. So I guess those are both Edge, right? >> Sarvesh: Yeah, yeah, yeah. >> Spectrum there, right? And then the telecom business, now you're saying is more closely aligned with that? >> Right. >> Depending on what you're trying to do. The appropriate place for the Edge is different. You, you nailed it exactly, right. So if you need wide area, low latency, the Edge being in the telecom network actually makes a lot of sense 'cause they can serve wide area low latency. If you're just doing your manufacturing plant or your logistics facility or your agricultural growing site, that's the Edge. So that's exactly right. And the tech, the reason why they're close cousins between telecom and that is, you're going to need some kind of connectivity, some kind of connectivity from that Edge, in order to execute whatever it's you're trying to do with your business. >> Nature's Fresh was the company. I couldn't think of Nature's Fresh. They're great. Keith awesome Cube guest. >> You mentioned this mix of Wi-Fi and 5G. I know it's impossible to predict with dates certain, you know, when this, how's this is going to develop. But can you imagine a scenario where at some point in time we don't think in terms of Wi-Fi because everything is essentially enabled by a SIM or am I missing a critical piece there, in terms of management of spectrum and the complicated governmental? >> Yeah, there is- >> Situation, am I missing something? It seems like a logical progression to me, but what am I missing? >> Well, there is something to be said about spectrum, right? If you look at Wi-Fi, as I said, the driver behind the technology is different. However, I fully agree with you that at some point in time, whether it's Wi-Fi behind, whether it's private 5G behind becomes a moot point. It's simply a matter of, where is my data being generated? What is the best technology for me to use to ingest that data so I can derive value out of that data. If it means Wi-Fi, so be it. If it means cellular, so be it. And if you look at cellular right? The biggest thing people talk about SIMs. Now if you look at 5G standard. In 5G standard, you have EAPTLS, which means there is a possibility that SIMs in the future go away for IoT devices. I'm not saying they need to go away for consumer devices, they probably need to be there. But who's to say going ahead for IoT devices, they all become SIM free. So at that point, whether you Wi-Fi or 5G doesn't matter. >> Yeah, by the way, on the spectrum side people are starting to think about the concept. You might have heard this NRU, new radio unlicensed. So it's running the Wi-Fi standard, but in the unlicensed bands like Wi-Fi. So, and then the last piece is of course you know, the cost, the reality it stays 5G still new technology, the endpoints, you know, what would go in your laptop or a sensor et cetera. Today that's more expensive than Wi-Fi. So we need to get the volume curve down a little bit for that to really hit every application. I would guess your vision is correct. >> David: Yep >> But who can predict? >> Yeah, so explain more about what the unlicensed piece means for organizations. What does that for everybody? >> That's more of a future thing. So you know, just- >> No, right, but let's put on our telescope. >> Okay, so it's true today that Wi-Fi traditionally runs in the bands that have been licensed by the government and it's a country by country thing, right? >> Dave: Right. >> What we did in the United States was CBRS, is different than what they've done in Germany where they took part of the Zurich C-band and gave it to the enterprises. The telco's not involved. And now that's been copied in Japan and Korea. So it's one of the complications unfortunately in the market. Is that you have this different approach by regulators in different countries. Wi-Fi, the unlicensed band is a nice global standard. So if you could run NR just as 5G, right? It's another name for 5G, run that in the unlicensed bands, then you solve the spectrum problem that Dave was asking about. >> Which means that the market really opens up and now. >> It would be a real enabler >> Innovation. >> Exactly. >> And the only thing I would add to that is, right, there are some enterprises who have the size and scale to kind of say, "Hey, I'm going the unlicensed route. I can do things on my own." There are some enterprises that still are going to rely on the telcos, right? So I don't want to make a demon out of the telcos that you own the spectrum, no. >> David: Sure. >> They will be offering a very valuable service to a massive number of small, medium enterprises and enterprises that span regional boundaries to say, hey we can bring that consistent experience to you. >> But the primary value proposition has been connectivity, right? >> Yes. >> I mean, we can all agree on that. And you hear different monetization models, we can't allow the OTT vendors to do it again. You know, we want to tax Netflix. Okay, we've been talking about that all week. But there may be better models. >> Sarvesh: Yes. >> Right, and so where does private network fit into the monetization models? Let's follow the money here. >> Actually you've brought up an extremely important point, right? Because if you look at why haven't 5G networks taken off, one of the biggest things people keep contrasting is what is the cost of a Wi-Fi versus the cost of deploying a 5G, right? And a portion of the cost of deploying a 5G is how do you commercialize that spectrum? What is going to be the cost of that spectrum, right? So the CSPs will have to eventually figure out a proper commercialization model to say, hey listen, I can't just take what I've been doing till date and say this is how I make. Because if you look at 5G, the return of investment is incremental. Any use case you take, unless, let's take smart manufacturing, unless the factory decides I'm going to rip and replace everything by a 5G, they're going to introduce a small use case. You look at the investment for that use case, you'll say Hmm, I'm not making money. But guess what? Once you've deployed it and you bring use case number two, three, four, five, now it starts to really add value. So how can a CSP acknowledge that and create commercial models to enable that is going to be key. Like one of the things that Dell does in terms of as a service solution that we offer. I think that is a crucial way of really kick starting 5G adoption. >> It's Metcalfe's Law in this world, right? The first telephone, not a lot of value, second, I can call one person, but you know if I can call a zillion now it's valuable. >> John: Now you got data. >> Yeah, right, you used a phrase, rip and replace. What percentage of the market that you are focusing on is the let's go in and replace something, versus the let's help you digitally transform your business. And this is a networking technology that we can use to help you digitally transform? The example that you guys have with the small breweries, a perfect example. >> Sarvesh: Yeah. >> You help digitize, you know, digitally transform their business. You weren't going in and saying, I see that you have these things connected via Wi-Fi, let's rip those out and put SIMs in. >> No. >> Nope, so you know- >> That's exactly right. It's enabling new things that either couldn't be achieved before or weren't. So from a private 5G perspective, it's not going to be rip and replaced. As I said, I think we'll coexist with Wi-Fi, it's still got a great role. It's enabling those, solving those business problems that either hadn't been solved before or could not be solved with other technology. >> How are you guys using AI? Everybody's talking about ChatGPT. I love ChatGPT, we use it all the time. Love it, hate it, you know, whatever. It's a fun topic. But AI generally is here in a way that it wasn't when the enterprise disaggregated. >> John: Right. >> So there's AI, there's automation, there's opportunities there. How do they fit into private 5G? >> So if you look at it, right, AI, AI/ML is actually crucial to value extraction from that data, because all private 5G is doing is giving you access to that precious data. But that data by itself means nothing, right? You get access to the data, extracting value out of the data that bring in business value is all going to be AI/ML. Whether it's computer vision, whether it's data analytics on the fly so that you can, you know do your closed loop controls or what have you. All of these are going to be AI/ML models. >> Dave: Does it play into automation as well? >> Absolutely, 'cause they drive the automation, right? You learn your AI models, drive their automation. Control, closed loop control systems are a perfect example of their automation. >> Explain that further. Like give us an example. >> So for example, let's say we're talking about a smart manufacturing, right? So you have widgets coming down the pipe, right? You have your computer vision, you have your AI/ML model that says, "Hey, I'm starting to detect a consistent error in the product being manufactured. I'm going to close loop that automation and either tweak the settings of the machine, shut down the machine, open a workflow, escalate it for human intervention." All that automation is facilitated by the AI/ML models >> And that, and by the way, there's real money in that, right? If you're making your power and you're making it wrong, you don't detect it for hours, there's real money in fixing that >> Right. >> So I've got a, I've got an example albeit a slight, not even slightly, but a tragic one. Let's say you have a train that's rolling down the tracks at every several miles or so, temperature readings are taken from bearings in the train. >> Sarvesh: Yes, yes. >> Wouldn't it be nice to have that be happening in real time? >> Sarvesh: Yes. >> So it doesn't reach that critical point >> Yes. >> Where then you have a derailment. >> Yes. >> Yeah, absolutely. >> I mean, those are, it's doesn't sound sexy in terms of "Hey, what a great business use case that we can monetize." >> John: Yeah. >> But I'll bet you in hindsight that operator would've loved to have that capability. >> John: Yeah. >> Sarvesh: Right. >> To be able to shut the train down and not run. >> That's a great example where the carrier is actually, probably in a good position, right? Cause you got wide area, you want low latency. So the traditional carriers would be able in great position to provide that exact service. Telemetry is another great example. We've been talking about other kinds of automation, but just picking up measurements and so on. The other example of that is in oil and gas, right? As you've got pipelines running around you're measuring pressure, temperature, you detect a leak, >> David: Right. >> in minutes, not weeks. >> David: Right. >> So there's a lot of good examples of things like that >> To pick up in a point, Dave. You know, it's like you look at these big huge super tankers, right? They have big private networks on that super tanker to monitor everything. If on this train we had, you know, we hear about so many Edges, let's call one more the rolling Edge. >> Yeah. >> Right, that, that Edge is right on that locomotive tracking everything with AI/ML models, detecting things, warning people ahead of time shutting it down as needed. And that connectivity doesn't have to be wired. It can be a rolling wireless. It potentially could be a spectrum that's you know, open spectrum in the future. Or as you said, an operator could facilitate that. So many options, right? >> Yeah, got to double down on this. Look, I know 'cause I've been involved in some of these projects. Amusement park operators are doing this for rides. >> John: Yes. >> Sarvesh: Yep. >> So that they can optimize the amount of time the ride is up, so they can shorten lines >> Yes. >> So that they can get people into shops to buy food and souvenirs. >> John: Yes. >> Certainly we should be able to do it to protect infrastructure. >> Sarvesh: Absolutely. >> Right, so- >> But I think the ultimate point you're making is, it's actually quite finally segmented. There's so many different applications. And so that's why again, we come back to what we started with is at Dell, we're bringing the solution from Edge, compute, application, connectivity, and be able to bring that across all these different verticals and these different solutions. The other amusement park example, by the way, is as the rides start to invest in virtual reality, so you're moving, but you're seeing something, you need some technology like 5G to have low latency and keep that in sync and have a good experience on the ride. >> To 5G and beyond, gents. Thanks so much for coming on theCUBE. >> All right, thank you Dave. >> It was great to have you. >> Thank, thank you guys. >> Great to meet you guys. Thank you very much. >> Great, all right. Keep it right there. For David Nicholson and Dave Vellante, This is theCUBE's coverage of MWC23. Check out siliconangle.com for all the news. theCUBE.net is where all these videos live. John Furrier is in our Palo Alto office, banging out that news. Keep it right there. Be right back after this short break. (gentle upbeat music)

(gentle music) >> Narrator: "TheCUBE's" live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (upbeat music) >> Hello everybody, welcome back to day four of "theCUBE's" coverage of MWC '23. We're here live at the Fira in Barcelona. Wall-to-wall coverage, John Furrier is in our Palo Alto studio, banging out all the news. Really, the whole week we've been talking about the disaggregation of the telco network, the new opportunities in telco. We're really excited to have AT&T and Snowflake here. Dave Whittington is the AVP, at the Chief Data Office at AT&T. Roddy Tranum is the Assistant Vice President, for Channel Performance Data and Tools at AT&T. And Phil Kippen, the Global Head Of Industry-Telecom at Snowflake, Snowflake's new telecom business. Snowflake just announced earnings last night. Typical Scarpelli, they beat earnings, very conservative guidance, stocks down today, but we like Snowflake long term, they're on that path to 10 billion. Guys, welcome to "theCUBE." Thanks so much >> Phil: Thank you. >> for coming on. >> Dave and Roddy: Thanks Dave. >> Dave, let's start with you. The data culture inside of telco, We've had this, we've been talking all week about this monolithic system. Super reliable. You guys did a great job during the pandemic. Everything shifting to landlines. We didn't even notice, you guys didn't miss a beat. Saved us. But the data culture's changing inside telco. Explain that. >> Well, absolutely. So, first of all IoT and edge processing is bringing forth new and exciting opportunities all the time. So, we're bridging the world between a lot of the OSS stuff that we can do with edge processing. But bringing that back, and now we're talking about working, and I would say traditionally, we talk data warehouse. Data warehouse and big data are now becoming a single mesh, all right? And the use cases and the way you can use those, especially I'm taking that edge data and bringing it back over, now I'm running AI and ML models on it, and I'm pushing back to the edge, and I'm combining that with my relational data. So that mesh there is making all the difference. We're getting new use cases that we can do with that. And it's just, and the volume of data is immense. >> Now, I love ChatGPT, but I'm hoping your data models are more accurate than ChatGPT. I never know. Sometimes it's really good, sometimes it's really bad. But enterprise, you got to be clean with your AI, don't you? >> Not only you have to be clean, you have to monitor it for bias and be ethical about it. We're really good about that. First of all with AT&T, our brand is Platinum. We take care of that. So, we may not be as cutting-edge risk takers as others, but when we go to market with an AI or an ML or a product, it's solid. >> Well hey, as telcos go, you guys are leaning into the Cloud. So I mean, that's a good starting point. Roddy, explain your role. You got an interesting title, Channel Performance Data and Tools, what's that all about? >> So literally anything with our consumer, retail, concenters' channels, all of our channels, from a data perspective and metrics perspective, what it takes to run reps, agents, all the way to leadership levels, scorecards, how you rank in the business, how you're driving the business, from sales, service, customer experience, all that data infrastructure with our great partners on the CDO side, as well as Snowflake, that comes from my team. >> And that's traditionally been done in a, I don't mean the pejorative, but we're talking about legacy, monolithic, sort of data warehouse technologies. >> Absolutely. >> We have a love-hate relationship with them. It's what we had. It's what we used, right? And now that's evolving. And you guys are leaning into the Cloud. >> Dramatic evolution. And what Snowflake's enabled for us is impeccable. We've talked about having, people have dreamed of one data warehouse for the longest time and everything in one system. Really, this is the only way that becomes a reality. The more you get in Snowflake, we can have golden source data, and instead of duplicating that 50 times across AT&T, it's in one place, we just share it, everybody leverages it, and now it's not duplicated, and the process efficiency is just incredible. >> But it really hinges on that separation of storage and compute. And we talk about the monolithic warehouse, and one of the nightmares I've lived with, is having a monolithic warehouse. And let's just go with some of my primary, traditional customers, sales, marketing and finance. They are leveraging BSS OSS data all the time. For me to coordinate a deployment, I have to make sure that each one of these units can take an outage, if it's going to be a long deployment. With the separation of storage, compute, they own their own compute cluster. So I can move faster for these people. 'Cause if finance, I can implement his code without impacting finance or marketing. This brings in CI/CD to more reality. It brings us faster to market with more features. So if he wants to implement a new comp plan for the field reps, or we're reacting to the marketplace, where one of our competitors has done something, we can do that in days, versus waiting weeks or months. >> And we've reported on this a lot. This is the brilliance of Snowflake's founders, that whole separation >> Yep. >> from compute and data. I like Dave, that you're starting with sort of the business flexibility, 'cause there's a cost element of this too. You can dial down, you can turn off compute, and then of course the whole world said, "Hey, that's a good idea." And a VC started throwing money at Amazon, but Redshift said, "Oh, we can do that too, sort of, can't turn off the compute." But I want to ask you Phil, so, >> Sure. >> it looks from my vantage point, like you're taking your Data Cloud message which was originally separate compute from storage simplification, now data sharing, automated governance, security, ultimately the marketplace. >> Phil: Right. >> Taking that same model, break down the silos into telecom, right? It's that same, >> Mm-hmm. >> sorry to use the term playbook, Frank Slootman tells me he doesn't use playbooks, but he's not a pattern matcher, but he's a situational CEO, he says. But the situation in telco calls for that type of strategy. So explain what you guys are doing in telco. >> I think there's, so, what we're launching, we launched last week, and it really was three components, right? So we had our platform as you mentioned, >> Dave: Mm-hmm. >> and that platform is being utilized by a number of different companies today. We also are adding, for telecom very specifically, we're adding capabilities in marketplace, so that service providers can not only use some of the data and apps that are in marketplace, but as well service providers can go and sell applications or sell data that they had built. And then as well, we're adding our ecosystem, it's telecom-specific. So, we're bringing partners in, technology partners, and consulting and services partners, that are very much focused on telecoms and what they do internally, but also helping them monetize new services. >> Okay, so it's not just sort of generic Snowflake into telco? You have specific value there. >> We're purposing the platform specifically for- >> Are you a telco guy? >> I am. You are, okay. >> Total telco guy absolutely. >> So there you go. You see that Snowflake is actually an interesting organizational structure, 'cause you're going after verticals, which is kind of rare for a company of your sort of inventory, I'll say, >> Absolutely. >> I don't mean that as a negative. (Dave laughs) So Dave, take us through the data journey at AT&T. It's a long history. You don't have to go back to the 1800s, but- (Dave laughs) >> Thank you for pointing out, we're a 149-year-old company. So, Jesse James was one of the original customers, (Dave laughs) and we have no longer got his data. So, I'll go back. I've been 17 years singular AT&T, and I've watched it through the whole journey of, where the monolithics were growing, when the consolidation of small, wireless carriers, and we went through that boom. And then we've gone through mergers and acquisitions. But, Hadoop came out, and it was going to solve all world hunger. And we had all the aspects of, we're going to monetize and do AI and ML, and some of the things we learned with Hadoop was, we had this monolithic warehouse, we had this file-based-structured Hadoop, but we really didn't know how to bring this all together. And we were bringing items over to the relational, and we were taking the relational and bringing it over to the warehouse, and trying to, and it was a struggle. Let's just go there. And I don't think we were the only company to struggle with that, but we learned a lot. And so now as tech is finally emerging, with the cloud, companies like Snowflake, and others that can handle that, where we can create, we were discussing earlier, but it becomes more of a conducive mesh that's interoperable. So now we're able to simplify that environment. And the cloud is a big thing on that. 'Cause you could not do this on-prem with on-prem technologies. It would be just too cost prohibitive, and too heavy of lifting, going back and forth, and managing the data. The simplicity the cloud brings with a smaller set of tools, and I'll say in the data space specifically, really allows us, maybe not a single instance of data for all use cases, but a greatly reduced ecosystem. And when you simplify your ecosystem, you simplify speed to market and data management. >> So I'm going to ask you, I know it's kind of internal organizational plumbing, but it'll inform my next question. So, Dave, you're with the Chief Data Office, and Roddy, you're kind of, you all serve in the business, but you're really serving the, you're closer to those guys, they're banging on your door for- >> Absolutely. I try to keep the 130,000 users who may or may not have issues sometimes with our data and metrics, away from Dave. And he just gets a call from me. >> And he only calls when he has a problem. He's never wished me happy birthday. (Dave and Phil laugh) >> So the reason I asked that is because, you describe Dave, some of the Hadoop days, and again love-hate with that, but we had hyper-specialized roles. We still do. You've got data engineers, data scientists, data analysts, and you've got this sort of this pipeline, and it had to be this sequential pipeline. I know Snowflake and others have come to simplify that. My question to you is, how is that those roles, how are those roles changing? How is data getting closer to the business? Everybody talks about democratizing business. Are you doing that? What's a real use example? >> From our perspective, those roles, a lot of those roles on my team for years, because we're all about efficiency, >> Dave: Mm-hmm. >> we cut across those areas, and always have cut across those areas. So now we're into a space where things have been simplified, data processes and copying, we've gone from 40 data processes down to five steps now. We've gone from five steps to one step. We've gone from days, now take hours, hours to minutes, minutes to seconds. Literally we're seeing that time in and time out with Snowflake. So these resources that have spent all their time on data engineering and moving data around, are now freed up more on what they have skills for and always have, the data analytics area of the business, and driving the business forward, and new metrics and new analysis. That's some of the great operational value that we've seen here. As this simplification happens, it frees up brain power. >> So, you're pumping data from the OSS, the BSS, the OKRs everywhere >> Everywhere. >> into Snowflake? >> Scheduling systems, you name it. If you can think of what drives our retail and centers and online, all that data, scheduling system, chat data, call center data, call detail data, all of that enters into this common infrastructure to manage the business on a day in and day out basis. >> How are the roles and the skill sets changing? 'Cause you're doing a lot less ETL, you're doing a lot less moving of data around. There were guys that were probably really good at that. I used to joke in the, when I was in the storage world, like if your job is bandaging lungs, you need to look for a new job, right? So, and they did and people move on. So, are you able to sort of redeploy those assets, and those people, those human resources? >> These folks are highly skilled. And we were talking about earlier, SQL hasn't gone away. Relational databases are not going away. And that's one thing that's made this migration excellent, they're just transitioning their skills. Experts in legacy systems are now rapidly becoming experts on the Snowflake side. And it has not been that hard a transition. There are certainly nuances, things that don't operate as well in the cloud environment that we have to learn and optimize. But we're making that transition. >> Dave: So just, >> Please. >> within the Chief Data Office we have a couple of missions, and Roddy is a great partner and an example of how it works. We try to bring the data for democratization, so that we have one interface, now hopefully know we just have a logical connection back to these Snowflake instances that we connect. But we're providing that governance and cleansing, and if there's a business rule at the enterprise level, we provide it. But the goal at CDO is to make sure that business units like Roddy or marketing or finance, that they can come to a platform that's reliable, robust, and self-service. I don't want to be in his way. So I feel like I'm providing a sub-level of platform, that he can come to and anybody can come to, and utilize, that they're not having to go back and undo what's in Salesforce, or ServiceNow, or in our billers. So, I'm sort of that layer. And then making sure that that ecosystem is robust enough for him to use. >> And that self-service infrastructure is predominantly through the Azure Cloud, correct? >> Dave: Absolutely. >> And you work on other clouds, but it's predominantly through Azure? >> We're predominantly in Azure, yeah. >> Dave: That's the first-party citizen? >> Yeah. >> Okay, I like to think in terms sometimes of data products, and I know you've mentioned upfront, you're Gold standard or Platinum standard, you're very careful about personal information. >> Dave: Yeah. >> So you're not trying to sell, I'm an AT&T customer, you're not trying to sell my data, and make money off of my data. So the value prop and the business case for Snowflake is it's simpler. You do things faster, you're in the cloud, lower cost, et cetera. But I presume you're also in the business, AT&T, of making offers and creating packages for customers. I look at those as data products, 'cause it's not a, I mean, yeah, there's a physical phone, but there's data products behind it. So- >> It ultimately is, but not everybody always sees it that way. Data reporting often can be an afterthought. And we're making it more on the forefront now. >> Yeah, so I like to think in terms of data products, I mean even if the financial services business, it's a data business. So, if we can think about that sort of metaphor, do you see yourselves as data product builders? Do you have that, do you think about building products in that regard? >> Within the Chief Data Office, we have a data product team, >> Mm-hmm. >> and by the way, I wouldn't be disingenuous if I said, oh, we're very mature in this, but no, it's where we're going, and it's somewhat of a journey, but I've got a peer, and their whole job is to go from, especially as we migrate from cloud, if Roddy or some other group was using tables three, four and five and joining them together, it's like, "Well look, this is an offer for data product, so let's combine these and put it up in the cloud, and here's the offer data set product, or here's the opportunity data product," and it's a journey. We're on the way, but we have dedicated staff and time to do this. >> I think one of the hardest parts about that is the organizational aspects of it. Like who owns the data now, right? It used to be owned by the techies, and increasingly the business lines want to have access, you're providing self-service. So there's a discussion about, "Okay, what is a data product? Who's responsible for that data product? Is it in my P&L or your P&L? Somebody's got to sign up for that number." So, it sounds like those discussions are taking place. >> They are. And, we feel like we're more the, and CDO at least, we feel more, we're like the guardians, and the shepherds, but not the owners. I mean, we have a role in it all, but he owns his metrics. >> Yeah, and even from our perspective, we see ourselves as an enabler of making whatever AT&T wants to make happen in terms of the key products and officers' trade-in offers, trade-in programs, all that requires this data infrastructure, and managing reps and agents, and what they do from a channel performance perspective. We still ourselves see ourselves as key enablers of that. And we've got to be flexible, and respond quickly to the business. >> I always had empathy for the data engineer, and he or she had to service all these different lines of business with no business context. >> Yeah. >> Like the business knows good data from bad data, and then they just pound that poor individual, and they're like, "Okay, I'm doing my best. It's just ones and zeros to me." So, it sounds like that's, you're on that path. >> Yeah absolutely, and I think, we do have refined, getting more and more refined owners of, since Snowflake enables these golden source data, everybody sees me and my organization, channel performance data, go to Roddy's team, we have a great team, and we go to Dave in terms of making it all happen from a data infrastructure perspective. So we, do have a lot more refined, "This is where you go for the golden source, this is where it is, this is who owns it. If you want to launch this product and services, and you want to manage reps with it, that's the place you-" >> It's a strong story. So Chief Data Office doesn't own the data per se, but it's your responsibility to provide the self-service infrastructure, and make sure it's governed properly, and in as automated way as possible. >> Well, yeah, absolutely. And let me tell you more, everybody talks about single version of the truth, one instance of the data, but there's context to that, that we are taking, trying to take advantage of that as we do data products is, what's the use case here? So we may have an entity of Roddy as a prospective customer, and we may have a entity of Roddy as a customer, high-value customer over here, which may have a different set of mix of data and all, but as a data product, we can then create those for those specific use cases. Still point to the same data, but build it in different constructs. One for marketing, one for sales, one for finance. By the way, that's where your data engineers are struggling. >> Yeah, yeah, of course. So how do I serve all these folks, and really have the context-common story in telco, >> Absolutely. >> or are these guys ahead of the curve a little bit? Or where would you put them? >> I think they're definitely moving a lot faster than the industry is generally. I think the enabling technologies, like for instance, having that single copy of data that everybody sees, a single pane of glass, right, that's definitely something that everybody wants to get to. Not many people are there. I think, what AT&T's doing, is most definitely a little bit further ahead than the industry generally. And I think the successes that are coming out of that, and the learning experiences are starting to generate momentum within AT&T. So I think, it's not just about the product, and having a product now that gives you a single copy of data. It's about the experiences, right? And now, how the teams are getting trained, domains like network engineering for instance. They typically haven't been a part of data discussions, because they've got a lot of data, but they're focused on the infrastructure. >> Mm. >> So, by going ahead and deploying this platform, for platform's purpose, right, and the business value, that's one thing, but also to start bringing, getting that experience, and bringing new experience in to help other groups that traditionally hadn't been data-centric, that's also a huge step ahead, right? So you need to enable those groups. >> A big complaint of course we hear at MWC from carriers is, "The over-the-top guys are killing us. They're riding on our networks, et cetera, et cetera. They have all the data, they have all the client relationships." Do you see your client relationships changing as a result of sort of your data culture evolving? >> Yes, I'm not sure I can- >> It's a loaded question, I know. >> Yeah, and then I, so, we want to start embedding as much into our network on the proprietary value that we have, so we can start getting into that OTT play, us as any other carrier, we have distinct advantages of what we can do at the edge, and we just need to start exploiting those. But you know, 'cause whether it's location or whatnot, so we got to eat into that. Historically, the network is where we make our money in, and we stack the services on top of it. It used to be *69. >> Dave: Yeah. >> If anybody remembers that. >> Dave: Yeah, of course. (Dave laughs) >> But you know, it was stacked on top of our network. Then we stack another product on top of it. It'll be in the edge where we start providing distinct values to other partners as we- >> I mean, it's a great business that you're in. I mean, if they're really good at connectivity. >> Dave: Yeah. >> And so, it sounds like it's still to be determined >> Dave: Yeah. >> where you can go with this. You have to be super careful with private and for personal information. >> Dave: Yep. >> Yeah, but the opportunities are enormous. >> There's a lot. >> Yeah, particularly at the edge, looking at, private networks are just an amazing opportunity. Factories and name it, hospital, remote hospitals, remote locations. I mean- >> Dave: Connected cars. >> Connected cars are really interesting, right? I mean, if you start communicating car to car, and actually drive that, (Dave laughs) I mean that's, now we're getting to visit Xen Fault Tolerance people. This is it. >> Dave: That's not, let's hold the traffic. >> Doesn't scare me as much as we actually learn. (all laugh) >> So how's the show been for you guys? >> Dave: Awesome. >> What're your big takeaways from- >> Tremendous experience. I mean, someone who doesn't go outside the United States much, I'm a homebody. The whole experience, the whole trip, city, Mobile World Congress, the technologies that are out here, it's been a blast. >> Anything, top two things you learned, advice you'd give to others, your colleagues out in general? >> In general, we talked a lot about technologies today, and we talked a lot about data, but I'm going to tell you what, the accelerator that you cannot change, is the relationship that we have. So when the tech and the business can work together toward a common goal, and it's a partnership, you get things done. So, I don't know how many CDOs or CIOs or CEOs are out there, but this connection is what accelerates and makes it work. >> And that is our audience Dave. I mean, it's all about that alignment. So guys, I really appreciate you coming in and sharing your story in "theCUBE." Great stuff. >> Thank you. >> Thanks a lot. >> All right, thanks everybody. Thank you for watching. I'll be right back with Dave Nicholson. Day four SiliconANGLE's coverage of MWC '23. You're watching "theCUBE." (gentle music)

>> theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Lisa Martin: Good afternoon everyone. theCUBE live in Barcelona, Spain at MWC23. Lisa Martin with Dave Nicholson. Day three of our wall-to-wall coverage of four days of CUBE content. I know, it's amazing. We're going to have a great conversation next with DISH and Dell, talking about the value of automation and telecom for 5G. Please welcome Song Toh, Senior Director of Product Management Infrastructure Automation at Dell. And Sidd Chenumolu, VP of Technology Development at DISH. Guys, great to have you on theCUBE. >> Thanks for having us. >> Thank you, it's a pleasure. >> So let's go ahead and start with you. We know that DISH is developing its own open cloud native 5G network from the ground up. Talk to us about before you were working with Dell, what the situation was like and why you brought Dell in to help drive the innovation. >> Ah, that's a good question. So, three years ago we started the journey, and one thing that was very clear to us is that we want to work with the partners who are going to be the leaders in this space. And it was very clear we are going to be in the cloud side- we are going to be in hybrid cloud, we are going to have our own data centers. Everything that we built is going to replicate a cloud model. 'Cause it was very, like we said, what is 5G? Fundamentally, if you think about 5G, right? Everyone says people talk about speeds. Okay, get it. But it's also about vertical industries. It's about customization of a network, application driven network. That's the way I call it, because if you walk around the floor right now, everyone's talking about monetization of 5G, everyone keeps doing enterprise. So you put two and two together, what do you get? That means you have to work with the leaders who have been serving enterprises forever, who know the enterprises' pain, they know all the problem statements. So we said, "okay, let's see who's out there and who can help us." And then obviously, Dell comes to the picture. So we had a good conversation, there was an alignment in where Dell wanted to go long-term, so we saw synergies. So we had a vision, we needed their help. They wanted to get into this space too. So there was an agreement, let's do it together. And it's been a good partnership since then. >> What were some of the challenges that you had at that time? Going, "we've got some challenges here, some risks, we want to move DISH forward and automate." Talk about some of those challenges that helped you understand, "Yeah, Dell's the right partner for this." >> Oh, first is when we started this, right? I'll be honest, I don't think we anticipated the complexity. We didn't know what we didn't know. So initially it was learning from Dell, who was more like teaching us, "this is what you're going to see, this is how it's going to look like". And then we started bringing the telco aspects on top of it. So it was not like, "I'm going to build a 5G". We said, "no, Dell, tell me what does the data center look like? Tell me the day-to-day challenges. How do you bring a server in? How the rack looks like, what are the connectivity?" So, learning, then you bring the telco as an application, it was not like a telco first. It was like a software first, infrastructure second, now you bring in the telco part of it. So, I mean, challenges I would say, right? Everything was new, pretty much across the board for us. It was not just one thing. We were doing Open RAN, which was a brand new cloud native, was completely new. 5G standalone was new. No one had done that before, and (mumbles) was hybrid cloud. So I think we were on a stool sitting on the, with the four legs, all were wobbly. (laughs) We made it. So, automation was definitely the key. We knew we had to go at a scale, because we are in FCC deployment, we are meeting like- we will be at covering 230 million pops by June of this year. So, aggressive timelines- >> Dave Nicholson: Wait, say that again. How many, so say that ag- how many? >> 230 million. >> And, pops being points of presence? >> No, sorry, population. U. S.- >> Oh, population. Okay, I'm sorry, I'm sorry. Okay, okay. >> Okay. I'm sorry, I'm- >> So, very aggressive buildout for us. >> Wow. >> And automation has to be the key for it, because we just cannot- first is, we cannot scale a company. We are a startup. This wireless is a startup. That's how we started with a handful of people. We obviously hired a lot of people since then, but we said, "we will never be at the scale of the existing CSPs today." We can't. Time is not on our side, and we don't want to be at that scale anyway, 'cause we want to be nimble, move fast. So what do you need? Automation. Automation at every layer. And it's a journey. Never stops. >> No, it doesn't stop. >> Oh yeah, I'm sorry. Yeah, she's- >> Go ahead and get a question in. I don't want to hog. >> So when most people hear DISH, they think of streaming content, they think of alternative to cable provider. >> Sidd: Yeah. >> In that space. But just clarify for us all of the things that DISH is involved with today, and what DISH aspires to be involved with as we move forward. >> Good question. We want to be in the connectivity space. We want to connect everything. That's our goal, our mission statement. We started with the satellite, since then we moved on to the IPTV Sling, which is a leader. So we are not afraid to take risks, right? So what we own- we own satellites, we know content delivery very well. I think we are done there for many years. We agreed to that. Now we said, "now we understand wireless". What we want to do is, we want to deliver the data to the customers, and whether it could be videos, it could be audio data, like voice, anything, or it could be a machine. We just want to be in the connectivity space of connecting everything, and based on- you look around, right? It's all about connectivity. Everything requires connectivity. It's all about data monetization, and we want to be there in every aspect of it. >> Connectivity is almost the lifeblood these days of everything that we do, right? >> Sidd: Yep. >> Song: Indeed. >> And of every industry. Song, talk a little bit about the DISH Wireless use case. How some of their challenges in telco really maybe helped even Dell accelerate its presence in telco. >> Absolutely, right. I think one thing that Sidd mentioned, right, 230 million populations, but what does that translate to in terms of infrastructure deployment? 'Cause he said it's a startup. They started from not a whole lot in terms of coverage. So, in terms of 5G deployment, whether it's virtualized or open RAN, there needs to be distributed infrastructure that covers the entire United States, right? A certain percentage of the population is still a huge amount of coverage. So deploy tens of thousands, hundreds of thousands of servers around the country, get them set up, get 'em configured, and maintain and monitor and meter all of that. We help DISH to essentially roll that out, get it going, and then they deploy their RAN workload on top. I mean, that's a very significant undertaking. We were very proud to be able to offer our Bare Metal Orchestrator to facilitate that, but ultimately their success is their success. We are there to help, right? We are partnered, and we- happy to definitely be able to say we got to a point that we are happy, you know, in claims of success there. >> Well, that's why we selected Dell. >> Thank you. (chuckles) >> Let's unpack a little bit of some of the successes, some of the outcomes that you've achieved so far, working with Dell. >> Let me give an example. Today we have an ability to upgrade, update, even swap a RAN vendor overnight. Entire market, unheard of overnight. Give me hours, I'll do the entire thing for you from scratch. We can instantiate entire data center racks remotely in a matter of minutes. Cannot do that without automation, and with the help- >> Lisa Martin: Couldn't do it before. >> We have curated an extraordinary, what you call orchestration mechanism of finely tuned data sets and pipelines. It's like a machine. It keeps spinning. It's very good. And again, not something that happened overnight. Took us several months to get there with a lot of our partners, and Dell was there. >> Song: Right. >> I'd be curious to get your perspectives, each of you, on some of the buzz that was going on around the show where the telecom, "plumbing providers"- >> Sidd: Yep. >> have complained about the content streaming through, and maybe they need to charge more for access, and Netflix hit back and said, "well, hold on a minute. You wouldn't have anything to deliver to your customers if it weren't for the content we are producing. Maybe we need licensing fees from you." >> Song: (chuckles) >> What is your view on that, in terms of this whole over the top conversation? DISH seems sort of, kind of in a hybrid position there. >> Well, it's a very complex question. I think everyone is struggling with it, so I'm not sure if I have the right answer for it. We are definitely unique because we own the content too. We want to offer- we probably may offer our own content over the wireless service. There is a pros and cons. I mean, purely from a, as a M&O service provider, it's a lot of effort and cost for us to deliver huge amount of bandwidth. But again, the networks are being built to handle huge capacity. So if you don't have video, what do we do? That's also a realistic question. I think there is a mechanism where the cost and the value both have to be shared. So that it's a win-win for everyone. It's not lopsided to one. And said, "you carry most of the cost", and I'm transparent, it doesn't work that way long term. And especially given the 5G side, with all the slicing capabilities and ability to offer QoS, better quality of experience, I think there's a value to be created here. >> If you look at the infrastructure necessary to drive all of these things- >> Right. >> We've seen, just go back to our own consumer experience with the internet. We've gone from text to images to video. >> Song: Right. >> To high definition video. >> Sidd: Yeah. >> To, is 8K video absurd? Do we really need to be able to handle that? What are the things that need to be supported as we move forward? Is it that we scale out into this world of billions and billions of things that are connected? Or are there these much bigger, fatter pipelines for things like 8K video or it a combination of the two? What is Dell thinking of when it thinks of the infrastructure that it builds and how you customize that- >> Song: Right. >> to address those things? What's on the horizon? >> Dave, I think that's a very good question, right? Certainly communication service providers like DISH has built out the capacity to handle the customers that they want to serve. But there's another aspect of this I think I'd like to add on top of the question you posed, it's not about say, 10, say a thousand streams of 8K. I would need to be able to handle that. I think the present challenge right now is really, say there's a sports stadium that you need to activate so that, not about everyone filming that sports game, it's about, "Hey, I got to tell my, whoever- I got a 10 seconds video clip that I got to share with my friends." It's also not about copyright. It's more about- >> Dave Nicholson: (laughs) >> can you as a provider- >> The NFL is listening. >> Exactly. Can you as a provider handle that service? Because otherwise your customers say, "oh, I got into the sports stadium, every time I could not even text my daughter." >> Dave Nicholson: Yeah. >> So, how do you then scale up the infrastructure as needed, the bandwidth as needed, and scale back down when it's not? Maybe, because the infrastructure can potentially be repurposed for a different workload too. That requires automation, right? From bottom to top, all the way, infrastructure - all the way up to the workload. And that's I think a question that people are starting to ask. I'm not sure. I mean, still you guys have thought about that too as a- >> I mean, instant gratification is the new thing, right? Everyone wants instant response, everyone feedback, everything. So connectivity is given. I do think there is a space for both billions of devices and the 8K and probably 16K in the future. It's going to happen in the technology walls. That's why I like, say, the 5G, and especially the way we architect our own network. We call it network of networks. I'm not designing a network that is only for one monolithic application or one stack only. We are actually programmable network, because I know network A is for 8K. Network B is for IOT, network C is for regular, network D is for something else. And the list can keeps on growing. I don't think we can stifle innovation at any level and said, "well you can't do this because we are not ready." World is going to move too fast. Technology is too fast for all of us. >> But do you have to prioritize? >> If there is a business for- it's all top-down driven, not much of a technology driven. If there's a business, someone said there's a value to be made, it's prioritized. >> What's your - Sidd, we'll stick with you, your observations. This is day three of MWC 23. Lot of talk here on disaggregation. A lot of talk about open RAN, a lot of talk about private 5G wireless networks, but also some controversy. You brought up the Netflix controversy. >> Dave: Yep. >> What are some of the messages that you've heard so far from this event - and then, Song, we'll ask you the same question - that excite you about the direction that the industry's going and where DISH Wireless stands within it? >> Yeah. I mean, I didn't have a chance to walk the floor, but for wherever I have been in the last two and a half days, one thing that stood out is people are no longer talking about gigabits capacity anymore. They're talking about monetization of the network. Everyone is talking APIs now. >> Lisa Martin: Yeah. >> That's the buzzword. If I said monetization, API- I got a beautiful network not tell me how to make money off it and how do I work with each other? It's no longer about "I want to own it all." What can I do to partner with A, partner with B? How can we all grow together? I think that's the theme that I see this year compared to the previous years, where it was always about like, "hey, build the best 5G network with the high speeds, big radios." I don't even see radios, by the way. >> Lisa Martin: (chuckles) >> Interesting. Yeah. So the actual, it's almost fascinating when you toil in obscurity to build these critical components and then people ignore you. So I feel for the radio people. >> Song: (laughs) Being a long-term infrastructure guy, what have you been seeing here that's interesting? >> Well, a few things that I feel quite excited about from the conversation I've had. One is, on the private mobility side, Lisa, as you said, I'm seeing certainly customers, partners, and even in the booth talking about what the use cases are, right? Rather than, "Hey, here's a cool technology." But actually, people talking about use cases now. And, with the communication service providers and the operators, I'm hearing - of course, I mean, Sidd's doesn't have that problem because it's building whole new, >> (chuckles) >> but there are other providers that are saying, "Hey, we acknowledge that we need to transform and we are on the way too", rather than saying, "can I not do it and still, you know, live with the modern world." So I feel that we always need to be ready to change, because the world, the market, and all other factors will cause us to either change or really to change. And I think we are changing. Open system is becoming more of a expected, you know, future. It's just how do we get there, right? What do we need to learn as we get there? And we're happy to provide the support as a partner, the automation technology, and even the solutions to enable that, from Dell's perspective. >> So DISH in particular? DISH Wireless. >> Yep. >> Despite the fact that everyone's heard of DISH. >> Song: Yeah. >> DISH has been around for a long time. Where you sit within DISH Wireless, you described it as a startup. You don't feel encumbered by a lot of the legacy things that maybe some other providers do. Is that a fair statement or are you having to navigate that? We call it ambidextrous management >> (laughs) >> in the CTO world, where it's like, got to keep the lights on, got to keep the existing revenue flowing, also got to innovate. How do you blend the two? Is that a challenge? >> Well, probably not a challenge for me. I'm on the wireless technology and architecture side, so I get to do the cool stuff. >> Dave Nicholson: Okay. >> Don't have to worry about day to day operations, some complexity or revenue. Someone else is managing that complex part. They let me play with my toys. >> Well played, well played. >> Guys, it's been great having you on the program talking about what DISH Wireless is doing with Dell. Thanks to Dell. We're going to be watching this space to see how you continue to innovate. Thank you so much for joining us on the program. >> Thanks for having us. >> Thank you. >> Our pleasure. >> For our guests and for Dave Nicholson. I'm Lisa Martin. You're watching theCUBE live from MWC 23. Stick around. Our next guest joins Dave and me in just a minute. (upbeat music) (upbeat music) (upbeat music)

>> Narrator: theCUBE's live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (bright upbeat music plays) >> Welcome back to Barcelona, everybody. You're watching theCUBE's coverage of MWC '23, my name is Dave Vellante. Just left a meeting with the CEO of Cisco, Chuck Robbins, to meet with Jeetu Patel, who's our Executive Vice President and General Manager of security and collaboration at Cisco. Good to see you. >> You never leave a meeting with Chuck Robbins to meet with Jeetu Patel. >> Well, I did. >> That's a bad idea. >> Walked right out. I said, hey, I got an interview to do, right? So, and I'm excited about this. Thanks so much for coming on. >> Thank you for having me. It's a pleasure. >> So, I mean you run such an important part of the business. I mean, obviously the collaboration business but also security. So many changes going on in the security market. Maybe we could start there. I mean, there hasn't been a ton of security talk here Jeetu, because I think it's almost assumed. It was 45 minutes into the keynote yesterday before anybody even mentioned security. >> Huh. >> Right? And so, but it's the most important topic in the enterprise IT world. And obviously is important here. So why is it you think that it's not the first topic that people mention. >> You know, it's a complicated subject area and it's intimidating. And actually that's one of the things that the industry screwed up on. Where we need to simplify security so it actually gets to be relatable for every person on the planet. But, if you think about what's happening in security, it's not just important for business it's critical infrastructure that if you had a breach, you know lives are cost now. Because hospitals could go down, your water supply could go down, your electricity could go down. And so it's one of these things that we have to take pretty seriously. And, it's 51% of all breaches happen because of negligence, not because of malicious intent. >> It's that low. Interesting. I always- >> Someone else told me the same thing, that they though it'd be higher, yeah. >> I always say bad user behavior is going to trump good security every time. >> Every single time. >> You can't beat it. But, you know, it's funny- >> Jeetu: Every single time. >> Back, the earlier part of last decade, you could see that security was becoming a board level issue. It became, it was on the agenda every quarter. And, I remember doing some research at the time, and I asked, I was interviewing Robert Gates, former Defense Secretary, and I asked him, yeah, but we're getting attacked but don't we have the best offense? Can't we have the best technology? He said, yeah but we have so much critical infrastructure the risks to United States are higher. So we have to be careful about how we use security as an offensive weapon, you know? And now you're seeing the future of war involves security and what's going on in Ukraine. It's a whole different ballgame. >> It is, and the scales always tip towards the adversary, not towards the defender, because you have to be right every single time. They have to be right once. >> Yeah. And, to the other point, about bad user behavior. It's going now beyond the board level, to it's everybody's responsibility. >> That's right. >> And everybody's sort of aware of it, everybody's been hacked. And, that's where it being such a complicated topic is problematic. >> It is, and it's actually, what got us this far will not get us to where we need to get to if we don't simplify security radically. You know? The experience has to be almost invisible. And what used to be the case was sophistication had to get to a certain level, for efficacy to go up. But now, that sophistication has turned to complexity. And there's an inverse relationship between complexity and efficacy. So the simpler you make security, the more effective it gets. And so I'll give you an example. We have this great kind of innovation we've done around passwordless, right? Everyone hates passwords. You shouldn't have passwords in 2023. But, when you get to passwordless security, not only do you reduce a whole lot of friction for the user, you actually make the system safer. And that's what you need to do, is you have to make it simpler while making it more effective. And, I think that's what the future is going to hold. >> Yeah, and CISOs tell me that they're, you know zero trust before the pandemic was like, yeah, yeah zero trust. And now it's like a mandate. >> Yeah. >> Every CISO you talk to says, yes we're implementing a zero trust architecture. And a big part of that is that, if they can confirm zero trust, they can get to market a lot faster with revenue generating or critical projects. And many projects as we know are being pushed back, >> Yeah. >> you know? 'Cause of the macro. But, projects that drive revenue and value they want to accelerate, and a zero trust confirmation allows people to rubber stamp it and go faster. >> And the whole concept of zero trust is least privileged access, right? But what we want to make sure that we get to is continuous assessment of least privileged access, not just a one time at login. >> Dave: 'Cause things change so frequently. >> So, for example, if you happen to be someone that's logged into the system and now you start doing some anomalous behavior that doesn't sound like Dave, we want to be able to intercept, not just do it at the time that you're authenticating Dave to come in. >> So you guys got a good business. I mentioned the macro before. >> Yeah. >> The big theme is consolidating redundant vendors. So a company with a portfolio like Cisco's obviously has an advantage there. You know, you guys had great earnings. Palo Alto is another company that can consolidate. Tom Gillis, great pickup. Guy's amazing, you know? >> Love Tom. >> Great respect. Just had a little webinar session with him, where he was geeking out with the analyst and so- >> Yeah, yeah. >> Learned a lot there. Now you guys have some news, at the event event with Mercedes? >> We do. >> Take us through that, and I want to get your take on hybrid work and what's happening there. But what's going on with Mercedes? >> Yeah so look, it all actually stems from the hybrid work story, which is the future is going to be hybrid, people are going to work in mixed mode. Sometimes you'll be in the office, sometimes at home, sometimes somewhere in the middle. One of the places that people are working more and more from is their cars. And connected cars are getting to be a reality. And in fact, cars sometimes become an extension of your home office. And many a times I have found myself in a parking lot, because I didn't have enough time to get home and I was in a parking lot taking a conference call. And so we've made that section easier, because we have now partnered with Mercedes. And they aren't the first partner, but they're a very important partner where we are going to have Webex available, through the connected car, natively in Mercedes. >> Ah, okay. So I could take a call, I can do it all the time. I find good service, pull over, got to take the meeting. >> Yeah. >> I don't want to be driving. I got to concentrate. >> That's right. >> You know, or sometimes, I'll have the picture on and it's not good. >> That's right. >> Okay, so it'll be through the console, and all through the internet? >> It'll be through the console. And many people ask me like, how's safety going to work over that? Because you don't want to do video calls while you're driving. Exactly right. So when you're driving, the video automatically turns off. And you'll have audio going on, just like a conference call. But the moment you stop and put it in park, you can have video turned on. >> Now, of course the whole hybrid work trend, we, seems like a long time ago but it doesn't, you know? And it's really changed the security dynamic as well, didn't it? >> It has, it has. >> I mean, immediately you had to go protect new endpoints. And those changes, I felt at the time, were permanent. And I think it's still the case, but there's an equilibrium now happening. People as they come back to the office, you see a number of companies are mandating back to work. Maybe the central offices, or the headquarters, were underfunded. So what's going on out there in terms of that balance? >> Well firstly, there's no unanimous consensus on the way that the future is going to be, except that it's going to be hybrid. And the reason I say that is some companies mandate two days a week, some companies mandate five days a week, some companies don't mandate at all. Some companies are completely remote. But whatever way you go, you want to make sure that regardless of where you're working from, people can have an inclusive experience. You know? And, when they have that experience, you want to be able to work from a managed device or an unmanaged device, from a corporate network or from a Starbucks, from on the road or stationary. And whenever you do any of those things, we want to make sure that security is always handled, and you don't have to worry about that. And so the way that we say it is the company that created the VPN, which is Cisco, is the one that's going to kill it. Because what we'll do is we'll make it simple enough so that you don't, you as a user, never have to worry about what connection you're going to use to dial in to what app. You will have one, seamless way to dial into any application, public application, private application, or directly to the internet. >> Yeah, I got a love, hate with my VPN. I mean, it's protecting me, but it's in the way a lot. >> It's going to be simple as ever. >> Do you have kids? >> I do, I have a 12 year old daughter. >> Okay, so not quite high school age yet. She will be shortly. >> No, but she's already, I'm not looking forward to high school days, because she has a very, very strong sense of debate and she wins 90% of the arguments. >> So when my kids were that age, I've got four kids, but the local high school banned Wikipedia, they can't use Wikipedia for research. Many colleges, I presume high schools as well, they're banning Chat GPT, can't use it. Now at the same time, I saw recently on Medium a Wharton school professor said he's mandating Chat GPT to teach his students how to prompt in progressively more sophisticated prompts, because the future is interacting with machines. You know, they say in five years we're all going to be interacting in some way, shape, or form with AI. Maybe we already are. What's the intersection between AI and security? >> So a couple very, very consequential things. So firstly on Chat GPT, the next generation skill is going to be to learn how to go out and have the right questions to ask, which is the prompt revolution that we see going on right now. But if you think about what's happening in security, and there's a few areas which are, firstly 3,500 hundred vendors in this space. On average, most companies have 50 to 70 vendors in security. Not a single vendor owns more than 10% of the market. You take out a couple vendors, no one owns more than 5%. Highly fractured market. That's a problem. Because it's untenable for companies to go out and manage 70 policy engines. And going out and making sure that there's no contention. So as you move forward, one of the things that Chat GPT will be really good for is it's fundamentally going to change user experiences, for how software gets built. Because rather than it being point and click, it's going to be I'm going to provide an instruction and it's going to tell me what to do in natural language. Imagine Dave, when you joined a company if someone said, hey give Dave all the permissions that he needs as a direct report to Chuck. And instantly you would get all of the permissions. And it would actually show up in a screen that says, do you approve? And if you hit approve, you're done. The interfaces of the future will get more natural language kind of dominated. The other area that you'll see is the sophistication of attacks and the surface area of attacks is increasing quite exponentially. And we no longer can handle this with human scale. You have to handle it in machine scale. So detecting breaches, making sure that you can effectively and quickly respond in real time to the breaches, and remediate those breaches, is all going to happen through AI and machine learning. >> So, I agree. I mean, just like Amazon turned the data center into an API, I think we're now going to be interfacing with technology through human language. >> That's right. >> I mean I think it's a really interesting point you're making. Now, from a security standpoint as well, I mean, the state of the art today in my email is be careful, this person's outside your organization. I'm like, yeah I know. So it's a good warning sign, but it's really not automated in any way. So two part question. One is, can AI help? You know, with the phishing, obviously it can, but the bad guys have AI too. >> Yeah. >> And they're probably going to be smarter than I am about using it. >> Yeah, and by the way, Talos is our kind of threat detection and response >> Yes. >> kind of engine. And, they had a great kind of piece that came out recently where they talked about this, where Chat GPT, there is going to be more sophistication of the folks that are the bad actors, the adversaries in using Chat GPT to have more sophisticated phishing attacks. But today it's not something that is fundamentally something that we can't handle just yet. But you still need to do the basic hygiene. That's more important. Over time, what you will see is attacks will get more bespoke. And in order, they'll get more sophisticated. And, you will need to have better mechanisms to know that this was actually not a human being writing that to you, but it was actually a machine pretending to be a human being writing something to you. And that you'll have to be more clever about it. >> Oh interesting. >> And so, you will see attacks get more bespoke and we'll have to get smarter and smarter about it. >> The other thing I wanted to ask you before we close is you're right on. I mean you take the top security vendors and they got a single digit market share. And it's like it's untenable for organizations, just far too many tools. We have a partner at ETR, they do quarterly survey research and one of the things they do is survey emerging technology companies. And when we look at in the security sector just the number of emerging technology companies that are focused on cybersecurity is as many as there are out there already. And so, there's got to be consolidation. Maybe that's through M & A. I mean, what do you think happens? Are company's going to go out of business? There's going to be a lot of M & A? You've seen a lot of companies go private. You know, the big PE companies are sucking up all these security companies and may be ready to spit 'em out and go back public. How do you see the landscape? You guys are obviously an inquisitive company. What are your thoughts on that? >> I think there will be a little bit of everything. But the biggest change that you'll see is a shift that's going to happen with an integrated platform, rather than point solution vendors. So what's going to happen is the market's going to consolidate towards very few, less than a half a dozen, integrated platforms. We believe Cisco is going to be one. Microsoft will be one. There'll be others over there. But these, this platform will essentially be able to provide a unified kind of policy engine across a multitude of different services to protect multiple different entities within the organization. And, what we found is that platform will also be something that'll provide, through APIs, the ability for third parties to be able to get their technology incorporated in, and their telemetry ingested. So we certainly intend to do that. We don't believe, we are not arrogant enough to think that every single new innovation will be built by us. When there's someone else who has built that, we want to make sure that we can ingest that telemetry as well, because the real enemy is not the competitor. The real enemy is the adversary. And we all have to get together, so that we can keep humanity safe. >> Do you think there's been enough collaboration in the industry? I mean- >> Jeetu: Not nearly enough. >> We've seen companies, security companies try to monetize private data before, instead of maybe sharing it with competitors. And so I think the industry can do better there. >> Well I think the industry can do better. And we have this concept called the security poverty line. And the security poverty line is the companies that fall below the security poverty line don't have either the influence or the resources or the know how to keep themselves safe. And when they go unsafe, everyone else that communicates with them also gets that exposure. So it is in our collective interest for all of us to make sure that we come together. And, even if Palo Alto might be a competitor of ours, we want to make sure that we invite them to say, let's make sure that we can actually exchange telemetry between our companies. And we'll continue to do that with as many companies that are out there, because actually that's better for the market, that's better for the world. >> The enemy of the enemy is my friend, kind of thing. >> That's right. >> Now, as it relates to, because you're right. I mean I, I see companies coming up, oh, we do IOT security. I'm like, okay, but what about cloud security? Do you that too? Oh no, that's somebody else. But, so that's another stove pipe. >> That's a huge, huge advantage of coming with someone like Cisco. Because we actually have the entire spectrum, and the broadest portfolio in the industry of anyone else. From the user, to the device, to the network, to the applications, we provide the entire end-to-end story for security, which then has the least amount of cracks that you can actually go out and penetrate through. The biggest challenges that happen in security is you've got way too many policy engines with way too much contention between the policies from these different systems. And eventually there's a collision course. Whereas with us, you've actually got a broad portfolio that operates as one platform. >> We were talking about the cloud guys earlier. You mentioned Microsoft. They're obviously a big competitor in the security space. >> Jeetu: But also a great partner. >> So that's right. To my opinion, the cloud has been awesome as a first line of defense if you will. But the shared responsibility model it's different for each cloud, right? So, do you feel that those guys are working together or will work together to actually improve? 'Cause I don't see that yet. >> Yeah so if you think about, this is where we feel like we have a structural advantage in this, because what does a company like Cisco become in the future? I think as the world goes multicloud and hybrid cloud, what'll end up happening is there needs to be a way, today all the CSPs provide everything from storage to computer network, to security, in their own stack. If we can abstract networking and security above them, so that we can acquire and steer any and all traffic with our service providers and steer it to any of those CSPs, and make sure that the security policy transcends those clouds, you would actually be able to have the public cloud economics without the public cloud lock-in. >> That's what we call super cloud Jeetu. It's securing the super cloud. >> Yeah. >> Hey, thanks so much for coming to theCUBE. >> Thank you for having me. >> Really appreciate you coming on our editorial program. >> Such a pleasure. >> All right, great to see you again. >> Cheers. >> All right, keep it right there. Dave Vellante with David Nicholson and Lisa Martin. We'll be back, right after this short break from MWC '23 live, in the Fira, in Barcelona. (bright music resumes) (music fades out)

(gentle music) >> Announcer: "theCube's" live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (upbeat music) (logo whooshing) >> Hey, everyone, welcome back to "theCube's" coverage of day one, MWC23 live from Barcelona, Lisa Martin here with Dave Vellante. Dave, we've got some great conversations so far This is the biggest, most packed show I've been to in years. About 80,000 people here so far. >> Yeah, down from its peak of 108, but still pretty good. You know, a lot of folks from China come to this show, but with the COVID situation in China, that's impacted the attendance, but still quite amazing. >> Amazing for sure. We're going to be talking about trends and mobility, and all sorts of great things. We have a couple of guests joining us for the first time on "theCUBE." Please welcome Dr. Srinivas Mukkamala or Sri, chief product officer at Ivanti. And Dave Shepherd, VP Ivanti. Guys, welcome to "theCUBE." Great to have you here. >> Thank you. >> So, day one of the conference, Sri, we'll go to you first. Talk about some of the trends that you're seeing in mobility. Obviously, the conference renamed from Mobile World Congress to MWC mobility being part of it, but what are some of the big trends? >> It's interesting, right? I mean, I was catching up with Dave. The first thing is from the keynotes, it took 45 minutes to talk about security. I mean, it's quite interesting when you look at the shore floor. We're talking about Edge, we're talking about 5G, the whole evolution. And there's also the concept of are we going into the Cloud? Are we coming back from the Cloud, back to the Edge? They're really two different things. Edge is all decentralized while you recompute. And one thing I observed here is they're talking about near real-time reality. When you look at automobiles, when you look at medical, when you look at robotics, you can't have things processed in the Cloud. It'll be too late. Because you got to make millisecond-based stations. That's a big trend for me. When I look at staff... Okay, the compute it takes to process in the Cloud versus what needs to happen on-prem, on device, is going to revolutionize the way we think about mobility. >> Revolutionize. David, what are some of the things that you're saying? Do you concur? >> Yeah, 100%. I mean, look, just reading some of the press recently, they're predicting 22 billion IoT devices by 2024. Everything Sri just talked about there. It's growing exponentially. You know, problems we have today are a snapshot. We're probably in the slowest place we are today. Everything's just going to get faster and faster and faster. So it's a, yeah, 100% concur with that. >> You know, Sri, on your point, so Jose Maria Alvarez, the CEO of Telefonica, said there are three pillars of the future of telco, low latency, programmable networks, and Cloud and Edge. So, as to your point, Cloud and low latency haven't gone hand in hand. But the Cloud guys are saying, "All right, we're going to bring the Cloud to the Edge." That's sort of an interesting dynamic. We're going to bypass them. We heard somebody, another speaker say, "You know, Cloud can't do it alone." You know? (chuckles) And so, it's like these worlds need each other in a way, don't they? >> Definitely right. So that's a fantastic way to look at it. The Cloud guys can say, "We're going to come closer to where the computer is." And if you really take a look at it with data localization, where are we going to put the Cloud in, right? I mean, so the data sovereignty becomes a very interesting thing. The localization becomes a very interesting thing. And when it comes to security, it gets completely different. I mean, we talked about moving everything to a centralized compute, really have massive processing, and give you the addition back wherever you are. Whereas when you're localized, I have to process everything within the local environment. So there's already a conflict right there. How are we going to address that? >> Yeah. So another statement, I think, it was the CEO of Ericsson, he was kind of talking about how the OTT guys have heard, "We can't let that happen again. And we're going to find new ways to charge for the network." Basically, he's talking about monetizing the API access. But I'm interested in what you're hearing from customers, right? 'Cause our mindset is, what value you're going to give to customers that they're going to pay for, versus, "I got this data I'm going to charge developers for." But what are you hearing from customers? >> It's amazing, Dave, the way you're looking at it, right? So if we take a look at what we were used to perpetual, and we said we're going to move to a subscription, right? I mean, everybody talks about subscription economy. Telcos on the other hand, had subscription economy for a long time, right? They were always based on usage, right? It's a usage economy. But today, we are basically realizing on compute. We haven't even started charging for compute. If you go to AWS, go to Azure, go to GCP, they still don't quite charge you for actual compute, right? It's kind of, they're still leaning on it. So think about API-based, we're going to break the bank. What people don't realize is, we do millions of API calls for any high transaction environment. A consumer can't afford that. What people don't realize is... I don't know how you're going to monetize. Even if you charge a cent a call, that is still going to be hundreds and thousands of dollars a day. And that's where, if you look at what you call low-code no-code motion? You see a plethora of companies being built on that. They're saying, "Hey, you don't have to write code. I'll give you authentication as a service. What that means is, Every single time you call my API to authenticate a user, I'm going to charge you." So just imagine how many times we authenticate on a single day. You're talking a few dozen times. And if I have to pay every single time I authenticate... >> Real friction in the marketplace, David. >> Yeah, and I tell you what. It's a big topic, right? And it's a topic that we haven't had to deal with at the Edge before, and we hear it probably daily really, complexity. The complexity's growing all the time. That means that we need to start to get insight, visibility. You know? I think a part of... Something that came out of the EU actually this week, stated, you know, there's a cyber attack every 11 seconds. That's fast, right? 2016, that was 40 seconds. So actually that speed I talked about earlier, everything Sri says that's coming down to the Edge, we want to embrace the Edge and that is the way we're going to move. But customers are mindful of the complexity that's involved in that. And that, you know, lens thought to how are we going to deal with those complexities. >> I was just going to ask you, how are you planning to deal with those complexities? You mentioned one ransomware attack every 11 seconds. That's down considerably from just a few years ago. Ransomware is a household word. It's no longer, "Are we going to get attacked?" It's when, it's to what extent, it's how much. So how is Ivanti helping customers deal with some of the complexities, and the changes in the security landscape? >> Yeah. Shall I start on that one first? Yeah, look, we want to give all our customers and perspective customers full visibility of their environment. You know, devices that are attached to the environment. Where are they? What are they doing? How often are we going to look for those devices? Not only when we find those devices. What applications are they running? Are those applications secure? How are we going to manage those applications moving forward? And overall, wrapping it round, what kind of service are we going to do? What processes are we going to put in place? To Sri's point, the low-code no-code angle. How do we build processes that protect our organization? But probably a point where I'll pass to Sri in a moment is how do we add a level of automation to that? How do we add a level of intelligence that doesn't always require a human to be fixing or remediating a problem? >> To Sri, you mentioned... You're right, the keynote, it took 45 minutes before it even mentioned security. And I suppose it's because they've historically, had this hardened stack. Everything's controlled and it's a safe environment. And now that's changing. So what would you add? >> You know, great point, right? If you look at telcos, they're used to a perimeter-based network. >> Yep. >> I mean, that's what we are. Boxed, we knew our perimeter. Today, our perimeter is extended to our home, everywhere work, right? >> Yeah- >> We don't have a definition of a perimeter. Your browser is the new perimeter. And a good example, segueing to that, what we have seen is horizontal-based security. What we haven't seen is verticalization, especially in mobile. We haven't seen vertical mobile security solutions, right? Yes, you hear a little bit about automobile, you hear a little bit about healthcare, but what we haven't seen is, what about food sector? What about the frontline in food? What about supply chain? What security are we really doing? And I'll give you a simple example. You brought up ransomware. Last night, Dole was attacked with ransomware. We have seen the beef producer colonial pipeline. Now, if we have seen agritech being hit, what does it mean? We are starting to hit humanity. If you can't really put food on the table, you're starting to really disrupt the supply chain, right? In a massive way. So you got to start thinking about that. Why is Dole related to mobility? Think about that. They don't carry service and computers. What they carry is mobile devices. that's where the supply chain works. And then that's where you have to start thinking about it. And the evolution of ransomware, rather than a single-trick pony, you see them using multiple vulnerabilities. And Pegasus was the best example. Spyware across all politicians, right? And CEOs. It is six or seven vulnerabilities put together that actually was constructed to do an attack. >> Yeah. How does AI kind of change this? Where does it fit in? The attackers are going to have AI, but we could use AI to defend. But attackers are always ahead, right? (chuckles) So what's your... Do you have a point of view on that? 'Cause everybody's crazy about ChatGPT, right? The banks have all banned it. Certain universities in the United States have banned it. Another one's forcing his students to learn how to use ChatGPT to prompt it. It's all over the place. You have a point of view on this? >> So definitely, Dave, it's a great point. First, we all have to have our own generative AI. I mean, I look at it as your digital assistant, right? So when you had calculators, you can't function without a calculator today. It's not harmful. It's not going to take you away from doing multiplication, right? So we'll still teach arithmetic in school. You'll still use your calculator. So to me, AI will become an integral part. That's one beautiful thing I've seen on the short floor. Every little thing there is a AI-based solution I've seen, right? So ChatGPT is well played from multiple perspective. I would rather up level it and say, generated AI is the way to go. So there are three things. There is human intense triaging, where humans keep doing easy work, minimal work. You can use ML and AI to do that. There is human designing that you need to do. That's when you need to use AI. >> But, I would say this, in the Enterprise, that the quality of the AI has to be better than what we've seen so far out of ChatGPT, even though I love ChatGPT, it's amazing. But what we've seen from being... It's got to be... Is it true that... Don't you think it has to be cleaner, more accurate? It can't make up stuff. If I'm going to be automating my network with AI. >> I'll answer that question. It comes down to three fundamentals. The reason ChatGPT is giving addresses, it's not trained on the latest data. So for any AI and ML method, you got to look at three things. It's your data, it's your domain expertise, who is training it, and your data model. In ChatGPT, it's older data, it's biased to the people that trained it, right? >> Mm-hmm. >> And then, the data model is it's going to spit out what it's trained on. That's a precursor of any GPT, right? It's pre-trained transformation. >> So if we narrow that, right? Train it better for the specific use case, that AI has huge potential. >> You flip that to what the Enterprise customers talk about to us is, insight is invaluable. >> Right. >> But then too much insight too quickly all the time means we go remediation crazy. So we haven't got enough humans to be fixing all the problems. Sri's point with the ChatGPT data, some of that data we are looking at there could be old. So we're trying to triage something that may still be an issue, but it might have been superseded by something else as well. So that's my overriding when I'm talking to customers and we talk ChatGPT, it's in the news all the time. It's very topical. >> It's fun. >> It is. I even said to my 13-year-old son yesterday, your homework's out a date. 'Cause I knew he was doing some summary stuff on ChatGPT. So a little wind up that's out of date just to make that emphasis around the model. And that's where we, with our Neurons platform Ivanti, that's what we want to give the customers all the time, which is the real-time snapshot. So they can make a priority or a decision based on what that information is telling them. >> And we've kind of learned, I think, over the last couple of years, that access to real-time data, real-time AI, is no longer nice to have. It's a massive competitive advantage for organizations, but it's going to enable the on-demand, everything that we expect in our consumer lives, in our business lives. This is going to be table stakes for organizations, I think, in every industry going forward. >> Yeah. >> But assumes 5G, right? Is going to actually happen and somebody's going to- >> Going to absolutely. >> Somebody's going to make some money off it at some point. When are they going to make money off of 5G, do you think? (all laughing) >> No. And then you asked a very good question, Dave. I want to answer that question. Will bad guys use AI? >> Yeah. Yeah. >> Offensive AI is a very big thing. We have to pay attention to it. It's got to create an asymmetric war. If you look at the president of the United States, he said, "If somebody's going to attack us on cyber, we are going to retaliate." For the first time, US is willing to launch a cyber war. What that really means is, we're going to use AI for offensive reasons as well. And we as citizens have to pay attention to that. And that's where I'm worried about, right? AI bias, whether it's data, or domain expertise, or algorithmic bias, is going to be a big thing. And offensive AI is something everybody have to pay attention to. >> To your point, Sri, earlier about critical infrastructure getting hacked, I had this conversation with Dr. Robert Gates several years ago, and I said, "Yeah, but don't we have the best offensive, you know, technology in cyber?" And he said, "Yeah, but we got the most to lose too." >> Yeah, 100%. >> We're the wealthiest nation of the United States. The wealthiest is. So you got to be careful. But to your point, the president of the United States saying, "We'll retaliate," right? Not necessarily start the war, but who started it? >> But that's the thing, right? Attribution is the hardest part. And then you talked about a very interesting thing, rich nations, right? There's emerging nations. There are nations left behind. One thing I've seen on the show floor today is, digital inequality. Digital poverty is a big thing. While we have this amazing technology, 90% of the world doesn't have access to this. >> Right. >> What we have done is we have created an inequality across, and especially in mobility and cyber, if this technology doesn't reach to the last mile, which is emerging nations, I think we are creating a crater back again and putting societies a few miles back. >> And at much greater risk. >> 100%, right? >> Yeah. >> Because those are the guys. In cyber, all you need is a laptop and a brain to attack. >> Yeah. Yeah. >> If I don't have it, that's where the civil war is going to start again. >> Yeah. What are some of the things in our last minute or so, guys, David, we'll start with you and then Sri go to you, that you're looking forward to at this MWC? The theme is velocity. We're talking about so much transformation and evolution in the telecom industry. What are you excited to hear and learn in the next couple of days? >> Just getting a complete picture. One is actually being out after the last couple of years, so you learn a lot. But just walking around and seeing, from my perspective, some vendor names that I haven't seen before, but seeing what they're doing and bringing to the market. But I think goes back to the point made earlier around APIs and integration. Everybody's talking about how can we kind of do this together in a way. So integrations, those smart things is what I'm kind of looking for as well, and how we plug into that as well. >> Excellent, and Sri? >> So for us, there is a lot to offer, right? So while I'm enjoying what I'm seeing here, I'm seeing at an opportunity. We have an amazing portfolio of what we can do. We are into mobile device management. We are the last (indistinct) company. When people find problems, somebody has to go remediators. We are the world's largest patch management company. And what I'm finding is, yes, all these people are embedding software, pumping it like nobody's business. As you find one ability, somebody has to go fix them, and we want to be the (indistinct) company. We had the last smile. And I find an amazing opportunity, not only we can do device management, but do mobile threat defense and give them a risk prioritization on what needs to be remediated, and manage all that in our ITSM. So I look at this as an amazing, amazing opportunity. >> Right. >> Which is exponential than what I've seen before. >> So last question then. Speaking of opportunities, Sri, for you, what are some of the things that customers can go to? Obviously, you guys talk to customers all the time. In terms of learning what Ivanti is going to enable them to do, to take advantage of these opportunities. Any webinars, any events coming up that we want people to know about? >> Absolutely, ivanti.com is the best place to go because we keep everything there. Of course, "theCUBE" interview. >> Of course. >> You should definitely watch that. (all laughing) No. So we have quite a few industry events we do. And especially there's a lot of learning. And we just raised the ransomware report that actually talks about ransomware from a global index perspective. So one thing what we have done is, rather than just looking at vulnerabilities, we showed them the weaknesses that led to the vulnerabilities, and how attackers are using them. And we even talked about DHS, how behind they are in disseminating the information and how it's actually being used by nation states. >> Wow. >> And we did cover mobility as a part of that as well. So there's a quite a bit we did in our report and it actually came out very well. >> I have to check that out. Ransomware is such a fascinating topic. Guys, thank you so much for joining Dave and me on the program today, sharing what's going on at Ivanti, the changes that you're seeing in mobile, and the opportunities that are there for your customers. We appreciate your time. >> Thank you >> Thank you. >> Yes. Thanks, guys. >> Thanks, guys. >> For our guests and for Dave Vellante, I'm Lisa Martin. You're watching "theCUBE" live from MWC23 in Barcelona. As you know, "theCUBE" is the leader in live tech coverage. Dave and I will be right back with our next guest. (gentle upbeat music)

(bright gentle music) >> Announcer: TheCUBE's live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (bright gentle music) >> Hey, everyone. Good to see you. Lisa Martin here with Dave Vellante. This is theCUBE's coverage, day one of MWC 23 from Barcelona, and we're having a great day so far. The theme of this conference, Dave, is velocity. I feel like we've been shot out of a cannon of CUBE content already on day one. We've been talking with... Today's ecosystem day. We've been talking about the ecosystem, the importance of open ecosystem, and why. And we're going to be unpacking that a little bit more next. >> You know, Lisa, what used to be Mobile World Congress and is now MWC, it was never really intended to be sort of a consumer show, but with the ascendancy of smartphones. It kind of... They sucked all the air out of the room. >> Lisa: Yeah. >> But really, we're seeing the enterprise come really into focus now as the telco stack disaggregates, and enterprise is complicated. >> Enterprise is complicated, telecom is complicated. We have a guest here to unpack that with us. Chris Falloon joins us the Senior Managing Director of telecom practice at Dell. Chris, welcome to theCUBE. >> Thanks very much for having me. >> So you've been in the telecom industry for a long time. Talk about some of the things that you've witnessed over the last couple of decades and really help us understand the complexity that is telecom. >> Yeah. Well, nothing, nothing more complex. Look, I got... I was privileged to start my career in telco 20 years ago in Canada working with other telecoms globally. And so I got a good picture of how they operate, what's important to them. But I was... It's come full circle for me. I got into IT and come all the way back now to helping telcos figure out how to operate. And so it's been a great journey. >> What are some of the- >> Dave: You kno- >> Oh sorry, Dave. >> Dave: Please, go ahead. >> I was just going to say unpack some of the complexity that we see now. Obviously, we think telecom, we... And you talked about the consumerization... We have this expectation that we can get anything on our mobile devices 24/7 from any part of the world, but there's a lot of complexity in the industry as it's evolving. What are some of the complexities and how is Dell helping address that? >> Look, I think the transformation from traditional monolithic architectures to cloud-based architectures is maybe the most... The single largest complex transformation any industry's done in the last 20 years. And it's not just a technology transformation, it's critically an operational transformation. And so I think that's really at the heart of it is we've seen a real shift this year. From conversations last year were around how this stuff gets turned on, "Can it work?", "Does it work?", to a conversation around "How does it work?", "How do I operationalize it?", "What are the implications to my teams?". And so we've got teams struggling with knowledge and competency gaps. We've got people figuring out how to get this stuff working at scale. >> Yeah, so I mean, you think about Telcos, you know, a lot of engineers, but a lot of the stuff is done kind of, I call it, in the basement. >> Yeah. >> Kind of hidden, right? And they make it work, right? And that transformation that you're talking about toward this more agile, open ecosystem, moving fast, cloud-native, new services coming in, new monetization models. That does require a different operating model. How similar, given your background in both, you know, IT and Telco, how similar is it to the transformation that occurred in IT in terms of the operation- Operating model, which some companies are still going through? >> Look, I think we're privileged actually to be able to do this 10 years after IT went through it. And there's a lot of patterns that are definitely the same. There's no question there's differences. The applications are far different, the timing and and issues in the RAN are far different, and the distributed size of these deployments is different. But the learnings around how to deploy cloud-native technology, how to organize around these platforms, and back to the operationalization, how to deploy them and operate them at scale, it took IT a decade to figure that out. And hopefully, with the learnings that we've got from that we can rush through it here in a few years or less. >> One of the other big differences, of course, is public policy and regulation, right? You don't really have that so much in the IT world. >> Chris: Right. >> Sometimes you have no regulation. >> Lisa: Yeah. >> You know, Google, Facebook, do whatever you want and we'll figure it out 20 years later. How much of a factor is that in terms of the complexity and are the new Greenfield players... Are they bound by similar sort of restrictions or can they move faster? What's the dynamic there? >> Look, there's no question that Greenfield is faster than Brownfield. Doesn't matter whether that's telco or IT. >> Dave: Yeah, yeah, sure. >> I think the... I think we're at a place in history where we're watching some of the early movers testing some of these theories. But I would tell you just... Again, just in the last few days leading up to this event talking with our customers and our partners, it's clear that even the first movers are struggling with the operational complexity of these platforms. And as a... You know, I think Dell's position in IT for the last decade as a platform systems integrator is very much going to continue to play out in the... In... We're being asked to play that role here as we try to bring some of the cloud-native operating competencies to the to the table. >> Hmm. >> And where are you having customer conversations these days? Is it at... Is it at the IT level? Is it higher sense tel... Networking is essential for any business in any organization to be able to deliver what the end user is demanding. >> Of course. Look, I... We've seen a real shift as I mentioned from the technology proof points to the operational proof points. How do we... How do we make sure that not only the business case is valid, but that we can maintain these new changes in these new operating models at scale at the right operating cost? And those are very healthy conversations because the success of this transformation to cloud architecture and edge computing and everything else is predicated on the idea that we can get cloud running at scale in the network. But I think the... It's very much use case driven and we're going to see... We're finally seeing some edge use cases that are driving consumption of those edge use cases, for sure. >> You know, I said earlier, I was in the keynotes and it took 45 minutes to get to the topic of security. >> Hmm. >> It was I think the third or fourth, or even fifth speaker. Finally, 45 minutes in, mention security. And I think that's because security's kind of a given in this world. It's a hardened environment. >> Chris: Yep. >> But that security model changes as well. The cloud brings a shared responsibility model. If it's multicloud, which it is, then it's shared responsibility across multiple clouds. >> Chris: Yeah. >> You know, you've got now developers who are being asked to be responsible for security. So that's another part of the complexity. We're kind of unpacking complexity here, aren't we? >> Chris: That's right. >> Just throwing more things in the cake. >> Look, I... Security is... It's an indication of this shift from what to how, very much includes security. And I think we're seeing security come to the forefront. Dell has a... We, you know, our philosophy is intrinsic security at all levels of the deployment. Everything from the infrastructure all the way through to the delivery and the management. >> Chris: And through the supply chain. >> And through supply chain. All the way through to the delivery of our technology integrated with other people's technology to ensure that the security's intrinsic in those deployments. And those integrations, as we're getting more and more involved in zero-touch deployments and helping carriers stand up these cloud platforms at scale, one of the ways to make sure that it's done repeatably and securely is to integrate those things at the factory or have your, you know, have your infrastructure partner take accountability for doing some of that pre-Day Zero. >> Well, the lab announcement that you guys have is... I've wrote about this. That pretty key, I think, because if you can certify in the lab... That's only other big differences. We talk a lot about the similarities between, you know, enterprise tech of the nineties and the disaggregation of the enterprise stack. But you didn't have so-called converged infrastructure back then. And even when you had converged infrastructure, it was like a skew that was bolted on. Now, you've got engineered systems. You're starting with engineered systems, but you've got to have a lab, so that the ecosystem and you've got self-certification. Those, I think, are key investments that... If you're thinking why Dell... A comp... You need a company like Dell who's got the resources to make those investments and actually kind of force that through. >> Chris: Yeah. >> Dave: Yeah. >> That's right. I think we're... You know, the value of the la... Again, the learnings from these last 10 years of integration is just... That understanding what the major blockers are should provide us with an accelerated roadmap for solving some of these problems as we encounter them over the next year or two in telecoms, no question. >> There's always regional differences in telecom, right? In the United States, you know, years ago, decades ago, sort of, you know, blew apart the telco industry. I would argue, many would I think as well, that that actually made the US less competitive. You got... Certainly have, you know, national interests around the world, across the European continent, certainly in APAC as well. How do you see that of, of... What are you hearing from those different regions? How do you see that affecting the adoption of some of the new technologies that you guys are promoting? >> Yeah, look, there's leaders... There's leaders and laggards in every market, I would say. I think we've been at this now, trying to stand up some of these cloud infrastructures and cloud RAN projects and virtual RAN projects. We've been at that now long enough to know that there's not so much regional patterns as there are patterns of companies that believe deeply that these architectures are going to lead to the right type of innovation and allow them to, you know, to build new markets and new sources of revenue. And those that are deeply committed to that structure are the ones willing to lean in and sort of blaze a path, right? So I would say that pattern is definitely emerged. I don't... We don't see... The larger the organization, certainly the larger the carrier, the deeper their resources on engineering and their ability to pivot and train those resources to become cloud-capable. That's a factor. We see a lot of conversations. Dell's got a very large Day 2 managed services business on the IT side. And, and as we pivot those Day 2 managed services, practices into managing cloud platforms and edge cloud platforms, I think it's the companies that don't have the depth or the skill or the experience are the ones that are that are asking us for the help there, for sure. >> How much has Dell been able to leverage? I mean, in the telecom systems business, I see, you know, a lot of new faces at Dell, a lot of folks like yourself that have telco experience. How about the services business? Were you able to sort of realign your existing folks or is it similar, you had to bring in people from the industry? >> It's both actually. So the... In services, it's critical because they... The org... The industry desperately needs systems integration across the board. And I think if we can convince the industry to treat telco clouds as a horizontal platform, then the idea of a platform integrator is a, you know, is definitely... It's valued. And in fact, it's required, I think, for the success of these projects. The services team at Dell is comprised of the folks who obviously run the pieces of the services business that are really no different in their construct. Building telco clouds is not that different from building IT clouds, so the elements are the same. Those teams are... Those teams persist. But definitely, the apps are different, and the support is different, and the requirements for uptime and availability are different. And so we've brought in services specialists to sort of... Just to create the glue between the customers and our existing sales depth. >> Do you have a favorite customer story that really articulates the value of what Dell is able to deliver in telecom with the inherent complexities that we talked about? >> Yeah. Look, it's not that well-known, but you know, the Day Zero Zero-Touch deployment factory integration capabilities that Dell has, we've been deploying that in IT for years. And, you know, we're... We've got a couple of projects globally now where we're not only designing and testing the stack in our labs and with our partners, but we're loading that stack in a known good architecture into third party and Dell hardware in a factory integration setting and shipping it to site with really nothing left to do but connect power and connectivity. And so from an engineering standpoint, the complexity of deploying cloud into thousands of data centers, we have examples of that that are being shipped continent by continent and and being deployed in a... In days and weeks as opposed to months. And so I think the... Taking some of the pain out of deployment and taking some of the... Building some repeatability into those deployments is a very big deal. Those are... Those are great, great projects. The next stage of that, of course, is helping them get to a place where the operations of those platforms is just as easy as the deployment. >> What's going to be different? Go to head... Look ahead to 2030. Let's go backwards from there. What's the world going to be like? What do people need to know in terms of what's coming? >> That's a great question. If... I think if I... If I could see that far ahead, I wouldn't probably be sitting here. (Chris and Lisa laughs) >> Dave: Yeah, but you have wisdom. >> Yeah. >> You know, the experience. >> If we play back... If we play back what's happened in the data centers, you know, in the IT data centers and you mentioned the, you know, the disaggregated systems shift that happened a decade ago. You know, those... Once the applications rearchitected to cloud-native architectures and could take advantage of the platform changes... Once the resiliency is built into the application instead of into the platforms, these things become more and more touchless. And I think the real double digit payback on this shift to cloud-native, we haven't begun to talk about it yet because we haven't... We're not anywhere close to the level of automation that can be achieved once we get to true cloud-native and microservices-based application architecture. That's a big shift and it's going to take a while. It took companies like SAP and others almost a decade to get that done. I think it'll happen faster here, but it's going to take us some time. >> Some of the things that you've heard... This is only day one of the conference, but anything that you've heard today or that you're looking forward to hearing in terms of how telecom is evolving and kind of playing catch-up? >> Yeah, look, I... We really believe this is the year that the edge use cases come alive. I think we're... We're... We've been... Almost every conversation I've been in, we've been asked, you know, sort of where's the... "Where are these use cases that are driving actual deployments and revenue?" and that sort of... And I think carriers are very much interested in trying to figure out customer edge, very much trying to figure out their own edge. Dell, of course, has both of those edges in mind. We've got a very large enterprise edge business unit, as well as our telco BU. And so, that's... I think this is the year we really start to figure out where those... We're seeing good deployments now in production at scale, and I think this is the year that starts to really take shape. >> Well, and it seems like... Just in hearing some of the carriers talk, they want to avoid what happened with the over-the-top vendors, okay. And they want to monetize the data that they have about the network. Looks like they want to charge for API access. >> Chris: Yep. >> 'Kay, developers are going to love that, right? Especially at the volumes that we're seeing here. But I feel like there's a, you know, potential blind spot of disruption coming, you know, like the over-the-top vendors, you know, that created all this innovation. I could see developers... Whether it's at the edge or new services, that customers really want to buy, they really value. Different than, "Hey, I own this data and you need it. I'm going to charge ya for it." versus "Hey, I'm going to create something that's really compelling." You know, an analog would be Netflix or other services that you get with maybe it's private wireless that can do some things. And, you know, that to me is the interesting opportunity here that I feel like is a blind spot for traditional telcos. 'Cause they've kind of got that mindset of, "Okay, you know, we're going to monetize. Let's do it." But they don't have that creativity mindset yet, you know? >> This industry has been given an opportunity to monetize almost every major transformation in technology, and many of them have slipped through our fingers, right? And this one is different because it's inextricably tied to the network. And I think the, you know... If... You mentioned mobile phones earlier I mean, I think what we saw in innovation in mobile was that we had no idea what was going to happen at the edge of that edge until someone created it. And so you have to have those in operating environments have to show up before the developers will spend the time to test them out and figure out what works. And so I... We haven't begun to believe, even understand I don't think, what's coming once we figure out a way to get ultra low latency, reliable connectivity at the edge. >> And I think developers have that open canvas and they're going to paint- >> That's right. >> What that edge looks like. And that's what... I mean, I kind of get concerned about... You know, to me the way to deal with developers, you give 'em a platform. Say, "Go create." >> Chris: That's right. >> As opposed to "Okay, pay to get access.", which you're going to have to, but I mean, there's other third parties that are going to fund that. I get it. >> Chris: Yeah. >> But there's a big open field that is going to get plowed here. >> Yes. >> And it's going to throw off some, you know, serious benefits to consumers. >> Yeah, and that's what we all want. We have that expectation that- >> Chris: Absolutely. >> It's going to... There's going to be a... With them... It's going to be, "What's in it for me?", right? >> "What's in it for me?" Yeah, that's right. >> Absolutely. >> Chris: That's right. >> Chris, I was going to say thank you so much. You want to add one more thing? >> Chris: No, I'm good. Thank you. >> I was just going to thank you so much for stopping by and talking to us about Dell's presence in telecom, how you're helping customers manage the complexity and the opportunities that really are there. We appreciate your insights and your time. >> Thanks so much, I really appreciate it. >> Dave: Thank you. >> Lisa: All right, our pleasure. >> Thanks, guys. >> For our guest and Dave Vellante, I'm Lisa Martin. You're watching "theCUBE" live in Barcelona at MWC 23. Dave and I will be right back with our next guest. (bright gentle music)

(upbeat music) >> Hey everyone, welcome to theCUBE's special program series Women of the Cloud, brought to you by AWS. I'm your host, Lisa Martin. Very pleased to welcome Angie Perez Thomas the area sales leader from AWS as my next guest. Angie, welcome to theCUBE. It's great to have you here. >> I'm super excited. Thank you so much, Lisa. >> Of course. Talk to me a little bit about you a little bit about your role in sales at AWS. >> Yeah, absolutely. So I'm a tenure Amazonian so I've been with AWS for about 10 years here. And as you mentioned, I'm the area sales leader and so my team supports new enterprise customers and executives who are just starting their journey into the cloud. >> Talk a little bit about some of your career paths. Did you have a linear path? You said tenure Amazonian, linear path maybe more Zig-zaggy. I'd love to get some of your recommendations for those who may be early in their tech careers looking to grow their careers. What are some of the experiences that you've had that you think are have shaped your career? >> Yeah, absolutely. So, you know, mine have, I've gone back and forth through different roles, both in leadership and as an IC and I'd probably say I've got three recommendations for those looking to grow their career in technology. So the first one is prioritize your time to actually think about what career experiences you want in in your fullness of your career. And so this actually may look like sitting down reserving time to actually deep think about what are those experiences you're looking to gain but also doing research on other careers of those who may inspire you and kind of collecting those ideas. My second recommendation is around documenting, writing down those career aspirations and actually putting it within and memorializing it within a document. So I've applied Amazon's working backwards methodology myself and applied that on my career and writing my own career press release. And so it's dated in 2029. It's got a headline and you know, it's a physical document of my own career aspirations. And third, I recommend sharing this documentation with others. You know, I really enjoy receiving and reading what others are wanting to do with their career aspirations and helping provide feedback and guidance. And so what we find is people genuinely want to help others. >> I agree. I love your recommendations for really being mindful, being thoughtful about what it is that you want to do doing that research, and then actually documenting it. I think it's so wonderful that you're taking Amazon's working backward approach from the press release going this is where I want to be in five years or in 10 years. And then putting that on paper. I still connect a lot with things like you that you put down on paper that you want to accomplish or something about writing it down that actually helps to you bring it to fruition. And then to your point is great about sharing it with others that can be mentors, that can be sponsors. I'm sure you've had some great mentors and sponsors along your career path that have probably helped you pretty successful. >> Yeah, absolutely. It's been really an effective tool for communicating with those who have helped me navigate as well. >> Talk a little bit about some of the successes now we'll switch gears but we'll continue on the success train. Some of the successes that you've had helping organizations really navigate, migrate to the cloud and and become successful businesses as a result. >> Yeah, no, absolutely. So across my tenure at AWS, you know I've truly enjoyed working with our customer executives and helping them deliver on their business outcomes. And so just recently I met with the COO of a real estate firm here in the Pacific Northwest and the COO has an initiative to identify and modify home titles and deeds with decades old discriminatory language and restrictions. So, although not invisible, due to the Fair Housing Act of 1968, racial covenants they're still present in millions of home titles across the United States today. And so partnering with AWS and using our cloud technology, you know, our teams together were able to build an application that was able to where homeowners are able to look up their titles you know, analyze it for discriminatory language and be able to submit it for modification. And so this, you know, today it can be done manually, but partnering with AWS, our teams were able to address modifying titles and deeds at scale. And so it's truly incredible what cloud computing has enabled just all of us to accomplish together. And so I kind of think of it like this our a catalyst for change is our customers and AWS and our partners is the how to accelerate that change. So it's really this partnership >> I love that accelerating change is so important across so many aspects of life, but the example that you gave is so, it's such an interesting use case. I wouldn't think that there is discriminatory language in deeds for houses, but the fact that it's probably a pervasive problem globally and the ability to help organizations to be able to change that for the better with cloud, with automation at scale is huge. I can imagine that's a use case that can be replicated surely across the states and more. >> Yeah, it's definitely gained interest across with different real estate forms across the United States. So we're really excited to be partnering and having impact on this change. >> And it's also an example of tech for good. I mean, we talk about that all the time but the fact that there's discriminatory language and housing deeds is still kind of blows my mind. But and we've seen so much in tech in terms of diversity and equity and inclusion but from a diversity perspective there's still a lot more to do. I'd love to get your opinion on what you think some of the the present day challenges are with respect to diversity in tech and maybe some of the things you think can be changed to for the better. >> Yeah, so you know, there's been a huge focus on, you know hiring for diverse talent in the tech industry for a number of years. And where I think we as an industry have an opportunity is to improve in investing and developing in this diverse talent and try to really think about how are we building up the skillsets to build today's and tomorrow's leaders. And so when I think about this it requires senior leaders to be really intentional about building a diverse ecosystem of talent and investing in this diverse talent. And let me clarify a little bit when I talk about investing in diverse talent, you know, this expands outside of just mentoring. This includes sponsoring, coaching, really providing opportunities where this talent has the ability to have a seat at the table. Getting into the room where it all happens. And so by doing so we're helping this talent build their skillsets to learn what questions are being asked within, the room? How are others communicating with each other? So that they can build the skillset so not only have a seat at the table but can be really leading with that seat at the table. And I would say last, we as companies we tend to or you know, we in the industry, we tend to just focus on developing those within our companies. And where I see a need is to really challenge the industry to reach outside of our own companies in diverse talent. And so developing just that ecosystem because not just thinking about the roles that are open today but really building the skillsets for the roles and and senior level positions that are going to be open tomorrow and making sure we're developing this talent to raise their hand and be the leading candidate for those opportunities. >> I love how you said kind of really a couple things that you know, with all the women in this program that I've spoken to is a common theme in terms of diversity and it's really about senior leaders making investments. And another thing that you said that's spot on is doing it with intention. There's so much to be gained by having an intention with diversity, thought diversity. To your point, going outside, it sounds to me like kind of let's go outside of our comfort zones to bring in different thoughts, different perspectives be able to grow them in their career because of course technologies and products and solutions can only get better the more diversity of thought we have. >> Yeah, no, absolutely. It's really being intentional. We as senior leaders, we have a law on our plate. And so yes this is an additional thing to be thinking about but it really has impact and change in driving the right things both for our customers and for the industry as well. And so it's an investment that's worth making. >> And speaking of that investment worth making I liked how you said, let's have some forethought about what are some of the roles that are going to be there in the future. How are some of the roles today going to be evolving? How do you see your role evolving in the next few years? How do you see cloud evolving and what excites you about that? >> Yeah, well, cloud has really been helping our customers move faster and adapt to just the ever changing landscape. I mean it's over the last couple years it's been very real for all of us to see. And so my role has moved from just being an advisor to a CIO to actually being an advisor to both the CEO and board of directors and when they come speak to us, cost or cloud is not just about cost savings, it truly is about helping a CEO deliver on their business outcomes. So I'll give an example. We're working with a growing community bank and their executive team has embarked on a transformation to becoming a digital first bank. And so when we think about the economic factors that they're working with them to come to mind. The first, their move towards online banking has it's accelerated with the pandemic really creating that customer experience of which when you think about local banks, you think about community where everybody knows your name over in the brick and mortar down the road. Well they have to bridge that community and trust into the digital world. And second, they needed to improve on operational efficiencies. And so they have to strategically think about what investments they're going to make to balance inflation while driving growth. And so where I've been finding both myself and my teams is having a seat at the table with these executives, helping them make these strategic business decisions. And we know we're successful when our customers are able to deliver on those business outcomes. They meet those objectives, they exceed those objectives. And then we know we've just exceeded customer expectation when our partnership actually shows up in their next earnings call. You know, it's really special. >> Oh, I bet it is. I mean, being able to be that influential in terms of an organization's success I love how you talked about kind of a career evolution that your career has evolved from now you're really with the board of directors having a seat at the table there. My last question for you is kind of on that front Angie is what are some of the changes in in the tech workforce that you've seen the last few years and what are some of the things that you're excited about that are down the road? >> Yeah, so a couple things where I've really seen change and evolution has been in the leadership level. We are needing to lead with empathy and really think about inclusion as a cornerstone skillset. So for our customers, our partners, our employees we've really moved into this hybrid environment. We're both leaders and team norms. We're challenged to change. We have to adapt. And so really having inclusion as that foundational skillset is a requirement for both today and tomorrow's leaders. What I'm really excited about is on the innovation front. Anyone can innovate now, you don't need to be a part of the R&D division of a company. We're seeing that cloud is providing tools all the way down to the elementary student level. So when you think about that, just think the imagination of our youth, brought to life with cloud technology. I mean, the future really is bright. >> It is. That horizon is endless. And I'm going to take some of your advice, Angie I loved that you talked about from your own perspective and your recommendations for the audience. Write that down, write your own press release in terms of what you want to see down the road. I'm going to take your advice, I'm going to do that. I thank you so much for joining me on the program. You've been so inspiring. Your career path has been impressive. What you're seeing in terms of innovation and cloud coming next is incredibly exciting. Thank you so much for your time, Angie. >> Thank you Lisa. >> For Angie Perez Thomas. I'm Lisa Martin. You're watching theCUBE's special program series Women of the Cloud, brought to you by AWS. We'll see you soon. (upbeat music)

>> From theCUBE Studios in Palo Alto in Boston, bringing you data-driven insights from theCUBE and ETR. This is Breaking Analysis with Dave Vellante. >> OpenAI The company, and ChatGPT have taken the world by storm. Microsoft reportedly is investing an additional 10 billion dollars into the company. But in our view, while the hype around ChatGPT is justified, we don't believe OpenAI will lock up the market with its first mover advantage. Rather, we believe that success in this market will be directly proportional to the quality and quantity of data that a technology company has at its disposal, and the compute power that it could deploy to run its system. Hello and welcome to this week's Wikibon CUBE insights, powered by ETR. In this Breaking Analysis, we unpack the excitement around ChatGPT, and debate the premise that the company's early entry into the space may not confer winner take all advantage to OpenAI. And to do so, we welcome CUBE collaborator, alum, Sarbjeet Johal, (chuckles) and John Furrier, co-host of the Cube. Great to see you Sarbjeet, John. Really appreciate you guys coming to the program. >> Great to be on. >> Okay, so what is ChatGPT? Well, actually we asked ChatGPT, what is ChatGPT? So here's what it said. ChatGPT is a state-of-the-art language model developed by OpenAI that can generate human-like text. It could be fine tuned for a variety of language tasks, such as conversation, summarization, and language translation. So I asked it, give it to me in 50 words or less. How did it do? Anything to add? >> Yeah, think it did good. It's large language model, like previous models, but it started applying the transformers sort of mechanism to focus on what prompt you have given it to itself. And then also the what answer it gave you in the first, sort of, one sentence or two sentences, and then introspect on itself, like what I have already said to you. And so just work on that. So it it's self sort of focus if you will. It does, the transformers help the large language models to do that. >> So to your point, it's a large language model, and GPT stands for generative pre-trained transformer. >> And if you put the definition back up there again, if you put it back up on the screen, let's see it back up. Okay, it actually missed the large, word large. So one of the problems with ChatGPT, it's not always accurate. It's actually a large language model, and it says state of the art language model. And if you look at Google, Google has dominated AI for many times and they're well known as being the best at this. And apparently Google has their own large language model, LLM, in play and have been holding it back to release because of backlash on the accuracy. Like just in that example you showed is a great point. They got almost right, but they missed the key word. >> You know what's funny about that John, is I had previously asked it in my prompt to give me it in less than a hundred words, and it was too long, I said I was too long for Breaking Analysis, and there it went into the fact that it's a large language model. So it largely, it gave me a really different answer the, for both times. So, but it's still pretty amazing for those of you who haven't played with it yet. And one of the best examples that I saw was Ben Charrington from This Week In ML AI podcast. And I stumbled on this thanks to Brian Gracely, who was listening to one of his Cloudcasts. Basically what Ben did is he took, he prompted ChatGPT to interview ChatGPT, and he simply gave the system the prompts, and then he ran the questions and answers into this avatar builder and sped it up 2X so it didn't sound like a machine. And voila, it was amazing. So John is ChatGPT going to take over as a cube host? >> Well, I was thinking, we get the questions in advance sometimes from PR people. We should actually just plug it in ChatGPT, add it to our notes, and saying, "Is this good enough for you? Let's ask the real question." So I think, you know, I think there's a lot of heavy lifting that gets done. I think the ChatGPT is a phenomenal revolution. I think it highlights the use case. Like that example we showed earlier. It gets most of it right. So it's directionally correct and it feels like it's an answer, but it's not a hundred percent accurate. And I think that's where people are seeing value in it. Writing marketing, copy, brainstorming, guest list, gift list for somebody. Write me some lyrics to a song. Give me a thesis about healthcare policy in the United States. It'll do a bang up job, and then you got to go in and you can massage it. So we're going to do three quarters of the work. That's why plagiarism and schools are kind of freaking out. And that's why Microsoft put 10 billion in, because why wouldn't this be a feature of Word, or the OS to help it do stuff on behalf of the user. So linguistically it's a beautiful thing. You can input a string and get a good answer. It's not a search result. >> And we're going to get your take on on Microsoft and, but it kind of levels the playing- but ChatGPT writes better than I do, Sarbjeet, and I know you have some good examples too. You mentioned the Reed Hastings example. >> Yeah, I was listening to Reed Hastings fireside chat with ChatGPT, and the answers were coming as sort of voice, in the voice format. And it was amazing what, he was having very sort of philosophy kind of talk with the ChatGPT, the longer sentences, like he was going on, like, just like we are talking, he was talking for like almost two minutes and then ChatGPT was answering. It was not one sentence question, and then a lot of answers from ChatGPT and yeah, you're right. I, this is our ability. I've been thinking deep about this since yesterday, we talked about, like, we want to do this segment. The data is fed into the data model. It can be the current data as well, but I think that, like, models like ChatGPT, other companies will have those too. They can, they're democratizing the intelligence, but they're not creating intelligence yet, definitely yet I can say that. They will give you all the finite answers. Like, okay, how do you do this for loop in Java, versus, you know, C sharp, and as a programmer you can do that, in, but they can't tell you that, how to write a new algorithm or write a new search algorithm for you. They cannot create a secretive code for you to- >> Not yet. >> Have competitive advantage. >> Not yet, not yet. >> but you- >> Can Google do that today? >> No one really can. The reasoning side of the data is, we talked about at our Supercloud event, with Zhamak Dehghani who's was CEO of, now of Nextdata. This next wave of data intelligence is going to come from entrepreneurs that are probably cross discipline, computer science and some other discipline. But they're going to be new things, for example, data, metadata, and data. It's hard to do reasoning like a human being, so that needs more data to train itself. So I think the first gen of this training module for the large language model they have is a corpus of text. Lot of that's why blog posts are, but the facts are wrong and sometimes out of context, because that contextual reasoning takes time, it takes intelligence. So machines need to become intelligent, and so therefore they need to be trained. So you're going to start to see, I think, a lot of acceleration on training the data sets. And again, it's only as good as the data you can get. And again, proprietary data sets will be a huge winner. Anyone who's got a large corpus of content, proprietary content like theCUBE or SiliconANGLE as a publisher will benefit from this. Large FinTech companies, anyone with large proprietary data will probably be a big winner on this generative AI wave, because it just, it will eat that up, and turn that back into something better. So I think there's going to be a lot of interesting things to look at here. And certainly productivity's going to be off the charts for vanilla and the internet is going to get swarmed with vanilla content. So if you're in the content business, and you're an original content producer of any kind, you're going to be not vanilla, so you're going to be better. So I think there's so much at play Dave (indistinct). >> I think the playing field has been risen, so we- >> Risen and leveled? >> Yeah, and leveled to certain extent. So it's now like that few people as consumers, as consumers of AI, we will have a advantage and others cannot have that advantage. So it will be democratized. That's, I'm sure about that. But if you take the example of calculator, when the calculator came in, and a lot of people are, "Oh, people can't do math anymore because calculator is there." right? So it's a similar sort of moment, just like a calculator for the next level. But, again- >> I see it more like open source, Sarbjeet, because like if you think about what ChatGPT's doing, you do a query and it comes from somewhere the value of a post from ChatGPT is just a reuse of AI. The original content accent will be come from a human. So if I lay out a paragraph from ChatGPT, did some heavy lifting on some facts, I check the facts, save me about maybe- >> Yeah, it's productive. >> An hour writing, and then I write a killer two, three sentences of, like, sharp original thinking or critical analysis. I then took that body of work, open source content, and then laid something on top of it. >> And Sarbjeet's example is a good one, because like if the calculator kids don't do math as well anymore, the slide rule, remember we had slide rules as kids, remember we first started using Waze, you know, we were this minority and you had an advantage over other drivers. Now Waze is like, you know, social traffic, you know, navigation, everybody had, you know- >> All the back roads are crowded. >> They're car crowded. (group laughs) Exactly. All right, let's, let's move on. What about this notion that futurist Ray Amara put forth and really Amara's Law that we're showing here, it's, the law is we, you know, "We tend to overestimate the effect of technology in the short run and underestimate it in the long run." Is that the case, do you think, with ChatGPT? What do you think Sarbjeet? >> I think that's true actually. There's a lot of, >> We don't debate this. >> There's a lot of awe, like when people see the results from ChatGPT, they say what, what the heck? Like, it can do this? But then if you use it more and more and more, and I ask the set of similar question, not the same question, and it gives you like same answer. It's like reading from the same bucket of text in, the interior read (indistinct) where the ChatGPT, you will see that in some couple of segments. It's very, it sounds so boring that the ChatGPT is coming out the same two sentences every time. So it is kind of good, but it's not as good as people think it is right now. But we will have, go through this, you know, hype sort of cycle and get realistic with it. And then in the long term, I think it's a great thing in the short term, it's not something which will (indistinct) >> What's your counter point? You're saying it's not. >> I, no I think the question was, it's hyped up in the short term and not it's underestimated long term. That's what I think what he said, quote. >> Yes, yeah. That's what he said. >> Okay, I think that's wrong with this, because this is a unique, ChatGPT is a unique kind of impact and it's very generational. People have been comparing it, I have been comparing to the internet, like the web, web browser Mosaic and Netscape, right, Navigator. I mean, I clearly still remember the days seeing Navigator for the first time, wow. And there weren't not many sites you could go to, everyone typed in, you know, cars.com, you know. >> That (indistinct) wasn't that overestimated, the overhyped at the beginning and underestimated. >> No, it was, it was underestimated long run, people thought. >> But that Amara's law. >> That's what is. >> No, they said overestimated? >> Overestimated near term underestimated- overhyped near term, underestimated long term. I got, right I mean? >> Well, I, yeah okay, so I would then agree, okay then- >> We were off the charts about the internet in the early days, and it actually exceeded our expectations. >> Well there were people who were, like, poo-pooing it early on. So when the browser came out, people were like, "Oh, the web's a toy for kids." I mean, in 1995 the web was a joke, right? So '96, you had online populations growing, so you had structural changes going on around the browser, internet population. And then that replaced other things, direct mail, other business activities that were once analog then went to the web, kind of read only as you, as we always talk about. So I think that's a moment where the hype long term, the smart money, and the smart industry experts all get the long term. And in this case, there's more poo-pooing in the short term. "Ah, it's not a big deal, it's just AI." I've heard many people poo-pooing ChatGPT, and a lot of smart people saying, "No this is next gen, this is different and it's only going to get better." So I think people are estimating a big long game on this one. >> So you're saying it's bifurcated. There's those who say- >> Yes. >> Okay, all right, let's get to the heart of the premise, and possibly the debate for today's episode. Will OpenAI's early entry into the market confer sustainable competitive advantage for the company. And if you look at the history of tech, the technology industry, it's kind of littered with first mover failures. Altair, IBM, Tandy, Commodore, they and Apple even, they were really early in the PC game. They took a backseat to Dell who came in the scene years later with a better business model. Netscape, you were just talking about, was all the rage in Silicon Valley, with the first browser, drove up all the housing prices out here. AltaVista was the first search engine to really, you know, index full text. >> Owned by Dell, I mean DEC. >> Owned by Digital. >> Yeah, Digital Equipment >> Compaq bought it. And of course as an aside, Digital, they wanted to showcase their hardware, right? Their super computer stuff. And then so Friendster and MySpace, they came before Facebook. The iPhone certainly wasn't the first mobile device. So lots of failed examples, but there are some recent successes like AWS and cloud. >> You could say smartphone. So I mean. >> Well I know, and you can, we can parse this so we'll debate it. Now Twitter, you could argue, had first mover advantage. You kind of gave me that one John. Bitcoin and crypto clearly had first mover advantage, and sustaining that. Guys, will OpenAI make it to the list on the right with ChatGPT, what do you think? >> I think categorically as a company, it probably won't, but as a category, I think what they're doing will, so OpenAI as a company, they get funding, there's power dynamics involved. Microsoft put a billion dollars in early on, then they just pony it up. Now they're reporting 10 billion more. So, like, if the browsers, Microsoft had competitive advantage over Netscape, and used monopoly power, and convicted by the Department of Justice for killing Netscape with their monopoly, Netscape should have had won that battle, but Microsoft killed it. In this case, Microsoft's not killing it, they're buying into it. So I think the embrace extend Microsoft power here makes OpenAI vulnerable for that one vendor solution. So the AI as a company might not make the list, but the category of what this is, large language model AI, is probably will be on the right hand side. >> Okay, we're going to come back to the government intervention and maybe do some comparisons, but what are your thoughts on this premise here? That, it will basically set- put forth the premise that it, that ChatGPT, its early entry into the market will not confer competitive advantage to >> For OpenAI. >> To Open- Yeah, do you agree with that? >> I agree with that actually. It, because Google has been at it, and they have been holding back, as John said because of the scrutiny from the Fed, right, so- >> And privacy too. >> And the privacy and the accuracy as well. But I think Sam Altman and the company on those guys, right? They have put this in a hasty way out there, you know, because it makes mistakes, and there are a lot of questions around the, sort of, where the content is coming from. You saw that as your example, it just stole the content, and without your permission, you know? >> Yeah. So as quick this aside- >> And it codes on people's behalf and the, those codes are wrong. So there's a lot of, sort of, false information it's putting out there. So it's a very vulnerable thing to do what Sam Altman- >> So even though it'll get better, others will compete. >> So look, just side note, a term which Reid Hoffman used a little bit. Like he said, it's experimental launch, like, you know, it's- >> It's pretty damn good. >> It is clever because according to Sam- >> It's more than clever. It's good. >> It's awesome, if you haven't used it. I mean you write- you read what it writes and you go, "This thing writes so well, it writes so much better than you." >> The human emotion drives that too. I think that's a big thing. But- >> I Want to add one more- >> Make your last point. >> Last one. Okay. So, but he's still holding back. He's conducting quite a few interviews. If you want to get the gist of it, there's an interview with StrictlyVC interview from yesterday with Sam Altman. Listen to that one it's an eye opening what they want- where they want to take it. But my last one I want to make it on this point is that Satya Nadella yesterday did an interview with Wall Street Journal. I think he was doing- >> You were not impressed. >> I was not impressed because he was pushing it too much. So Sam Altman's holding back so there's less backlash. >> Got 10 billion reasons to push. >> I think he's almost- >> Microsoft just laid off 10000 people. Hey ChatGPT, find me a job. You know like. (group laughs) >> He's overselling it to an extent that I think it will backfire on Microsoft. And he's over promising a lot of stuff right now, I think. I don't know why he's very jittery about all these things. And he did the same thing during Ignite as well. So he said, "Oh, this AI will write code for you and this and that." Like you called him out- >> The hyperbole- >> During your- >> from Satya Nadella, he's got a lot of hyperbole. (group talks over each other) >> All right, Let's, go ahead. >> Well, can I weigh in on the whole- >> Yeah, sure. >> Microsoft thing on whether OpenAI, here's the take on this. I think it's more like the browser moment to me, because I could relate to that experience with ChatG, personally, emotionally, when I saw that, and I remember vividly- >> You mean that aha moment (indistinct). >> Like this is obviously the future. Anything else in the old world is dead, website's going to be everywhere. It was just instant dot connection for me. And a lot of other smart people who saw this. Lot of people by the way, didn't see it. Someone said the web's a toy. At the company I was worked for at the time, Hewlett Packard, they like, they could have been in, they had invented HTML, and so like all this stuff was, like, they just passed, the web was just being passed over. But at that time, the browser got better, more websites came on board. So the structural advantage there was online web usage was growing, online user population. So that was growing exponentially with the rise of the Netscape browser. So OpenAI could stay on the right side of your list as durable, if they leverage the category that they're creating, can get the scale. And if they can get the scale, just like Twitter, that failed so many times that they still hung around. So it was a product that was always successful, right? So I mean, it should have- >> You're right, it was terrible, we kept coming back. >> The fail whale, but it still grew. So OpenAI has that moment. They could do it if Microsoft doesn't meddle too much with too much power as a vendor. They could be the Netscape Navigator, without the anti-competitive behavior of somebody else. So to me, they have the pole position. So they have an opportunity. So if not, if they don't execute, then there's opportunity. There's not a lot of barriers to entry, vis-a-vis say the CapEx of say a cloud company like AWS. You can't replicate that, Many have tried, but I think you can replicate OpenAI. >> And we're going to talk about that. Okay, so real quick, I want to bring in some ETR data. This isn't an ETR heavy segment, only because this so new, you know, they haven't coverage yet, but they do cover AI. So basically what we're seeing here is a slide on the vertical axis's net score, which is a measure of spending momentum, and in the horizontal axis's is presence in the dataset. Think of it as, like, market presence. And in the insert right there, you can see how the dots are plotted, the two columns. And so, but the key point here that we want to make, there's a bunch of companies on the left, is he like, you know, DataRobot and C3 AI and some others, but the big whales, Google, AWS, Microsoft, are really dominant in this market. So that's really the key takeaway that, can we- >> I notice IBM is way low. >> Yeah, IBM's low, and actually bring that back up and you, but then you see Oracle who actually is injecting. So I guess that's the other point is, you're not necessarily going to go buy AI, and you know, build your own AI, you're going to, it's going to be there and, it, Salesforce is going to embed it into its platform, the SaaS companies, and you're going to purchase AI. You're not necessarily going to build it. But some companies obviously are. >> I mean to quote IBM's general manager Rob Thomas, "You can't have AI with IA." information architecture and David Flynn- >> You can't Have AI without IA >> without, you can't have AI without IA. You can't have, if you have an Information Architecture, you then can power AI. Yesterday David Flynn, with Hammersmith, was on our Supercloud. He was pointing out that the relationship of storage, where you store things, also impacts the data and stressablity, and Zhamak from Nextdata, she was pointing out that same thing. So the data problem factors into all this too, Dave. >> So you got the big cloud and internet giants, they're all poised to go after this opportunity. Microsoft is investing up to 10 billion. Google's code red, which was, you know, the headline in the New York Times. Of course Apple is there and several alternatives in the market today. Guys like Chinchilla, Bloom, and there's a company Jasper and several others, and then Lena Khan looms large and the government's around the world, EU, US, China, all taking notice before the market really is coalesced around a single player. You know, John, you mentioned Netscape, they kind of really, the US government was way late to that game. It was kind of game over. And Netscape, I remember Barksdale was like, "Eh, we're going to be selling software in the enterprise anyway." and then, pshew, the company just dissipated. So, but it looks like the US government, especially with Lena Khan, they're changing the definition of antitrust and what the cause is to go after people, and they're really much more aggressive. It's only what, two years ago that (indistinct). >> Yeah, the problem I have with the federal oversight is this, they're always like late to the game, and they're slow to catch up. So in other words, they're working on stuff that should have been solved a year and a half, two years ago around some of the social networks hiding behind some of the rules around open web back in the days, and I think- >> But they're like 15 years late to that. >> Yeah, and now they got this new thing on top of it. So like, I just worry about them getting their fingers. >> But there's only two years, you know, OpenAI. >> No, but the thing (indistinct). >> No, they're still fighting other battles. But the problem with government is that they're going to label Big Tech as like a evil thing like Pharma, it's like smoke- >> You know Lena Khan wants to kill Big Tech, there's no question. >> So I think Big Tech is getting a very seriously bad rap. And I think anything that the government does that shades darkness on tech, is politically motivated in most cases. You can almost look at everything, and my 80 20 rule is in play here. 80% of the government activity around tech is bullshit, it's politically motivated, and the 20% is probably relevant, but off the mark and not organized. >> Well market forces have always been the determining factor of success. The governments, you know, have been pretty much failed. I mean you look at IBM's antitrust, that, what did that do? The market ultimately beat them. You look at Microsoft back in the day, right? Windows 95 was peaking, the government came in. But you know, like you said, they missed the web, right, and >> so they were hanging on- >> There's nobody in government >> to Windows. >> that actually knows- >> And so, you, I think you're right. It's market forces that are going to determine this. But Sarbjeet, what do you make of Microsoft's big bet here, you weren't impressed with with Nadella. How do you think, where are they going to apply it? Is this going to be a Hail Mary for Bing, or is it going to be applied elsewhere? What do you think. >> They are saying that they will, sort of, weave this into their products, office products, productivity and also to write code as well, developer productivity as well. That's a big play for them. But coming back to your antitrust sort of comments, right? I believe the, your comment was like, oh, fed was late 10 years or 15 years earlier, but now they're two years. But things are moving very fast now as compared to they used to move. >> So two years is like 10 Years. >> Yeah, two years is like 10 years. Just want to make that point. (Dave laughs) This thing is going like wildfire. Any new tech which comes in that I think they're going against distribution channels. Lina Khan has commented time and again that the marketplace model is that she wants to have some grip on. Cloud marketplaces are a kind of monopolistic kind of way. >> I don't, I don't see this, I don't see a Chat AI. >> You told me it's not Bing, you had an interesting comment. >> No, no. First of all, this is great from Microsoft. If you're Microsoft- >> Why? >> Because Microsoft doesn't have the AI chops that Google has, right? Google is got so much core competency on how they run their search, how they run their backends, their cloud, even though they don't get a lot of cloud market share in the enterprise, they got a kick ass cloud cause they needed one. >> Totally. >> They've invented SRE. I mean Google's development and engineering chops are off the scales, right? Amazon's got some good chops, but Google's got like 10 times more chops than AWS in my opinion. Cloud's a whole different story. Microsoft gets AI, they get a playbook, they get a product they can render into, the not only Bing, productivity software, helping people write papers, PowerPoint, also don't forget the cloud AI can super help. We had this conversation on our Supercloud event, where AI's going to do a lot of the heavy lifting around understanding observability and managing service meshes, to managing microservices, to turning on and off applications, and or maybe writing code in real time. So there's a plethora of use cases for Microsoft to deploy this. combined with their R and D budgets, they can then turbocharge more research, build on it. So I think this gives them a car in the game, Google may have pole position with AI, but this puts Microsoft right in the game, and they already have a lot of stuff going on. But this just, I mean everything gets lifted up. Security, cloud, productivity suite, everything. >> What's under the hood at Google, and why aren't they talking about it? I mean they got to be freaked out about this. No? Or do they have kind of a magic bullet? >> I think they have the, they have the chops definitely. Magic bullet, I don't know where they are, as compared to the ChatGPT 3 or 4 models. Like they, but if you look at the online sort of activity and the videos put out there from Google folks, Google technology folks, that's account you should look at if you are looking there, they have put all these distinctions what ChatGPT 3 has used, they have been talking about for a while as well. So it's not like it's a secret thing that you cannot replicate. As you said earlier, like in the beginning of this segment, that anybody who has more data and the capacity to process that data, which Google has both, I think they will win this. >> Obviously living in Palo Alto where the Google founders are, and Google's headquarters next town over we have- >> We're so close to them. We have inside information on some of the thinking and that hasn't been reported by any outlet yet. And that is, is that, from what I'm hearing from my sources, is Google has it, they don't want to release it for many reasons. One is it might screw up their search monopoly, one, two, they're worried about the accuracy, 'cause Google will get sued. 'Cause a lot of people are jamming on this ChatGPT as, "Oh it does everything for me." when it's clearly not a hundred percent accurate all the time. >> So Lina Kahn is looming, and so Google's like be careful. >> Yeah so Google's just like, this is the third, could be a third rail. >> But the first thing you said is a concern. >> Well no. >> The disruptive (indistinct) >> What they will do is do a Waymo kind of thing, where they spin out a separate company. >> They're doing that. >> The discussions happening, they're going to spin out the separate company and put it over there, and saying, "This is AI, got search over there, don't touch that search, 'cause that's where all the revenue is." (chuckles) >> So, okay, so that's how they deal with the Clay Christensen dilemma. What's the business model here? I mean it's not advertising, right? Is it to charge you for a query? What, how do you make money at this? >> It's a good question, I mean my thinking is, first of all, it's cool to type stuff in and see a paper get written, or write a blog post, or gimme a marketing slogan for this or that or write some code. I think the API side of the business will be critical. And I think Howie Xu, I know you're going to reference some of his comments yesterday on Supercloud, I think this brings a whole 'nother user interface into technology consumption. I think the business model, not yet clear, but it will probably be some sort of either API and developer environment or just a straight up free consumer product, with some sort of freemium backend thing for business. >> And he was saying too, it's natural language is the way in which you're going to interact with these systems. >> I think it's APIs, it's APIs, APIs, APIs, because these people who are cooking up these models, and it takes a lot of compute power to train these and to, for inference as well. Somebody did the analysis on the how many cents a Google search costs to Google, and how many cents the ChatGPT query costs. It's, you know, 100x or something on that. You can take a look at that. >> A 100x on which side? >> You're saying two orders of magnitude more expensive for ChatGPT >> Much more, yeah. >> Than for Google. >> It's very expensive. >> So Google's got the data, they got the infrastructure and they got, you're saying they got the cost (indistinct) >> No actually it's a simple query as well, but they are trying to put together the answers, and they're going through a lot more data versus index data already, you know. >> Let me clarify, you're saying that Google's version of ChatGPT is more efficient? >> No, I'm, I'm saying Google search results. >> Ah, search results. >> What are used to today, but cheaper. >> But that, does that, is that going to confer advantage to Google's large language (indistinct)? >> It will, because there were deep science (indistinct). >> Google, I don't think Google search is doing a large language model on their search, it's keyword search. You know, what's the weather in Santa Cruz? Or how, what's the weather going to be? Or you know, how do I find this? Now they have done a smart job of doing some things with those queries, auto complete, re direct navigation. But it's, it's not entity. It's not like, "Hey, what's Dave Vellante thinking this week in Breaking Analysis?" ChatGPT might get that, because it'll get your Breaking Analysis, it'll synthesize it. There'll be some, maybe some clips. It'll be like, you know, I mean. >> Well I got to tell you, I asked ChatGPT to, like, I said, I'm going to enter a transcript of a discussion I had with Nir Zuk, the CTO of Palo Alto Networks, And I want you to write a 750 word blog. I never input the transcript. It wrote a 750 word blog. It attributed quotes to him, and it just pulled a bunch of stuff that, and said, okay, here it is. It talked about Supercloud, it defined Supercloud. >> It's made, it makes you- >> Wow, But it was a big lie. It was fraudulent, but still, blew me away. >> Again, vanilla content and non accurate content. So we are going to see a surge of misinformation on steroids, but I call it the vanilla content. Wow, that's just so boring, (indistinct). >> There's so many dangers. >> Make your point, cause we got to, almost out of time. >> Okay, so the consumption, like how do you consume this thing. As humans, we are consuming it and we are, like, getting a nicely, like, surprisingly shocked, you know, wow, that's cool. It's going to increase productivity and all that stuff, right? And on the danger side as well, the bad actors can take hold of it and create fake content and we have the fake sort of intelligence, if you go out there. So that's one thing. The second thing is, we are as humans are consuming this as language. Like we read that, we listen to it, whatever format we consume that is, but the ultimate usage of that will be when the machines can take that output from likes of ChatGPT, and do actions based on that. The robots can work, the robot can paint your house, we were talking about, right? Right now we can't do that. >> Data apps. >> So the data has to be ingested by the machines. It has to be digestible by the machines. And the machines cannot digest unorganized data right now, we will get better on the ingestion side as well. So we are getting better. >> Data, reasoning, insights, and action. >> I like that mall, paint my house. >> So, okay- >> By the way, that means drones that'll come in. Spray painting your house. >> Hey, it wasn't too long ago that robots couldn't climb stairs, as I like to point out. Okay, and of course it's no surprise the venture capitalists are lining up to eat at the trough, as I'd like to say. Let's hear, you'd referenced this earlier, John, let's hear what AI expert Howie Xu said at the Supercloud event, about what it takes to clone ChatGPT. Please, play the clip. >> So one of the VCs actually asked me the other day, right? "Hey, how much money do I need to spend, invest to get a, you know, another shot to the openAI sort of the level." You know, I did a (indistinct) >> Line up. >> A hundred million dollar is the order of magnitude that I came up with, right? You know, not a billion, not 10 million, right? So a hundred- >> Guys a hundred million dollars, that's an astoundingly low figure. What do you make of it? >> I was in an interview with, I was interviewing, I think he said hundred million or so, but in the hundreds of millions, not a billion right? >> You were trying to get him up, you were like "Hundreds of millions." >> Well I think, I- >> He's like, eh, not 10, not a billion. >> Well first of all, Howie Xu's an expert machine learning. He's at Zscaler, he's a machine learning AI guy. But he comes from VMware, he's got his technology pedigrees really off the chart. Great friend of theCUBE and kind of like a CUBE analyst for us. And he's smart. He's right. I think the barriers to entry from a dollar standpoint are lower than say the CapEx required to compete with AWS. Clearly, the CapEx spending to build all the tech for the run a cloud. >> And you don't need a huge sales force. >> And in some case apps too, it's the same thing. But I think it's not that hard. >> But am I right about that? You don't need a huge sales force either. It's, what, you know >> If the product's good, it will sell, this is a new era. The better mouse trap will win. This is the new economics in software, right? So- >> Because you look at the amount of money Lacework, and Snyk, Snowflake, Databrooks. Look at the amount of money they've raised. I mean it's like a billion dollars before they get to IPO or more. 'Cause they need promotion, they need go to market. You don't need (indistinct) >> OpenAI's been working on this for multiple five years plus it's, hasn't, wasn't born yesterday. Took a lot of years to get going. And Sam is depositioning all the success, because he's trying to manage expectations, To your point Sarbjeet, earlier. It's like, yeah, he's trying to "Whoa, whoa, settle down everybody, (Dave laughs) it's not that great." because he doesn't want to fall into that, you know, hero and then get taken down, so. >> It may take a 100 million or 150 or 200 million to train the model. But to, for the inference to, yeah to for the inference machine, It will take a lot more, I believe. >> Give it, so imagine, >> Because- >> Go ahead, sorry. >> Go ahead. But because it consumes a lot more compute cycles and it's certain level of storage and everything, right, which they already have. So I think to compute is different. To frame the model is a different cost. But to run the business is different, because I think 100 million can go into just fighting the Fed. >> Well there's a flywheel too. >> Oh that's (indistinct) >> (indistinct) >> We are running the business, right? >> It's an interesting number, but it's also kind of, like, context to it. So here, a hundred million spend it, you get there, but you got to factor in the fact that the ways companies win these days is critical mass scale, hitting a flywheel. If they can keep that flywheel of the value that they got going on and get better, you can almost imagine a marketplace where, hey, we have proprietary data, we're SiliconANGLE in theCUBE. We have proprietary content, CUBE videos, transcripts. Well wouldn't it be great if someone in a marketplace could sell a module for us, right? We buy that, Amazon's thing and things like that. So if they can get a marketplace going where you can apply to data sets that may be proprietary, you can start to see this become bigger. And so I think the key barriers to entry is going to be success. I'll give you an example, Reddit. Reddit is successful and it's hard to copy, not because of the software. >> They built the moat. >> Because you can, buy Reddit open source software and try To compete. >> They built the moat with their community. >> Their community, their scale, their user expectation. Twitter, we referenced earlier, that thing should have gone under the first two years, but there was such a great emotional product. People would tolerate the fail whale. And then, you know, well that was a whole 'nother thing. >> Then a plane landed in (John laughs) the Hudson and it was over. >> I think verticals, a lot of verticals will build applications using these models like for lawyers, for doctors, for scientists, for content creators, for- >> So you'll have many hundreds of millions of dollars investments that are going to be seeping out. If, all right, we got to wrap, if you had to put odds on it that that OpenAI is going to be the leader, maybe not a winner take all leader, but like you look at like Amazon and cloud, they're not winner take all, these aren't necessarily winner take all markets. It's not necessarily a zero sum game, but let's call it winner take most. What odds would you give that open AI 10 years from now will be in that position. >> If I'm 0 to 10 kind of thing? >> Yeah, it's like horse race, 3 to 1, 2 to 1, even money, 10 to 1, 50 to 1. >> Maybe 2 to 1, >> 2 to 1, that's pretty low odds. That's basically saying they're the favorite, they're the front runner. Would you agree with that? >> I'd say 4 to 1. >> Yeah, I was going to say I'm like a 5 to 1, 7 to 1 type of person, 'cause I'm a skeptic with, you know, there's so much competition, but- >> I think they're definitely the leader. I mean you got to say, I mean. >> Oh there's no question. There's no question about it. >> The question is can they execute? >> They're not Friendster, is what you're saying. >> They're not Friendster and they're more like Twitter and Reddit where they have momentum. If they can execute on the product side, and if they don't stumble on that, they will continue to have the lead. >> If they say stay neutral, as Sam is, has been saying, that, hey, Microsoft is one of our partners, if you look at their company model, how they have structured the company, then they're going to pay back to the investors, like Microsoft is the biggest one, up to certain, like by certain number of years, they're going to pay back from all the money they make, and after that, they're going to give the money back to the public, to the, I don't know who they give it to, like non-profit or something. (indistinct) >> Okay, the odds are dropping. (group talks over each other) That's a good point though >> Actually they might have done that to fend off the criticism of this. But it's really interesting to see the model they have adopted. >> The wildcard in all this, My last word on this is that, if there's a developer shift in how developers and data can come together again, we have conferences around the future of data, Supercloud and meshs versus, you know, how the data world, coding with data, how that evolves will also dictate, 'cause a wild card could be a shift in the landscape around how developers are using either machine learning or AI like techniques to code into their apps, so. >> That's fantastic insight. I can't thank you enough for your time, on the heels of Supercloud 2, really appreciate it. All right, thanks to John and Sarbjeet for the outstanding conversation today. Special thanks to the Palo Alto studio team. My goodness, Anderson, this great backdrop. You guys got it all out here, I'm jealous. And Noah, really appreciate it, Chuck, Andrew Frick and Cameron, Andrew Frick switching, Cameron on the video lake, great job. And Alex Myerson, he's on production, manages the podcast for us, Ken Schiffman as well. Kristen Martin and Cheryl Knight help get the word out on social media and our newsletters. Rob Hof is our editor-in-chief over at SiliconANGLE, does some great editing, thanks to all. Remember, all these episodes are available as podcasts. All you got to do is search Breaking Analysis podcast, wherever you listen. Publish each week on wikibon.com and siliconangle.com. Want to get in touch, email me directly, david.vellante@siliconangle.com or DM me at dvellante, or comment on our LinkedIn post. And by all means, check out etr.ai. They got really great survey data in the enterprise tech business. This is Dave Vellante for theCUBE Insights powered by ETR. Thanks for watching, We'll see you next time on Breaking Analysis. (electronic music)

>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR. This is "Breaking Analysis" with Dave Vellante. >> Recent conversations with IT decision makers show a stark contrast between exiting 2023 versus the mindset when we were leaving 2022. CIOs are generally funding new initiatives by pushing off or cutting lower priority items, while security efforts are still being funded. Those that enable business initiatives that generate revenue or taking priority over cleaning up legacy technical debt. The bottom line is, for the moment, at least, the mindset is not cut everything, rather, it's put a pause on cleaning up legacy hairballs and fund monetization. Hello, and welcome to this week's Wikibon Cube Insights powered by ETR. In this breaking analysis, we tap recent discussions from two primary sources, year-end ETR roundtables with IT decision makers, and CUBE conversations with data, cloud, and IT architecture practitioners. The sources of data for this breaking analysis come from the following areas. Eric Bradley's recent ETR year end panel featured a financial services DevOps and SRE manager, a CSO in a large hospitality firm, a director of IT for a big tech company, the head of IT infrastructure for a financial firm, and a CTO for global travel enterprise, and for our upcoming Supercloud2 conference on January 17th, which you can register free by the way, at supercloud.world, we've had CUBE conversations with data and cloud practitioners, specifically, heads of data in retail and financial services, a cloud architect and a biotech firm, the director of cloud and data at a large media firm, and the director of engineering at a financial services company. Now we've curated commentary from these sources and now we share them with you today as anecdotal evidence supporting what we've been reporting on in the marketplace for these last couple of quarters. On this program, we've likened the economy to the slingshot effect when you're driving, when you're cruising along at full speed on the highway, and suddenly you see red brake lights up ahead, so, you tap your own brakes and then you speed up again, and traffic is moving along at full speed, so, you think nothing of it, and then, all of a sudden, the same thing happens. You slow down to a crawl and you start wondering, "What the heck is happening?" And you become a lot more cautious about the rate of acceleration when you start moving again. Well, that's the trend in IT spend right now. Back in June, we reported that despite the macro headwinds, CIOs were still expecting 6% to 7% spending growth for 2022. Now that was down from 8%, which we reported at the beginning of 2022. That was before Ukraine, and Fed tightening, but given those two factors, you know that that seemed pretty robust, but throughout the fall, we began reporting consistently declining expectations where CIOs are now saying Q4 will come in at around 3% growth relative to last year, and they're expecting, or should we say hoping that it pops back up in 2023 to 4% to 5%. The recent ETR panelists, when they heard this, are saying based on their businesses and discussions with their peers, they could see low single digit growth for 2023, so, 1%, 2%, 3%, so, this sort of slingshotting, or sometimes we call it a seesaw economy, has caught everyone off guard. Amazon is a good example of this, and there are others, but Amazon entered the pandemic with around 800,000 employees. It doubled that workforce during the pandemic. Now, right before Thanksgiving in 2022, Amazon announced that it was laying off 10,000 employees, and, Jassy, the CEO of Amazon, just last week announced that number is now going to grow to 18,000. Now look, this is a rounding error at Amazon from a headcount standpoint and their headcount remains far above 2019 levels. Its stock price, however, does not and it's back down to 2019 levels. The point is that visibility is very poor right now and it's reflected in that uncertainty. We've seen a lot of layoffs, obviously, the stock market's choppy, et cetera. Now importantly, not everything is on hold, and this downturn is different from previous tech pullbacks in that the speed at which new initiatives can be rolled out is much greater thanks to the cloud, and if you can show a fast return, you're going to get funding. Organizations are pausing on the cleanup of technical debt, unless it's driving fast business value. They're holding off on modernization projects. Those business enablement initiatives are still getting funded. CIOs are finding the money by consolidating redundant vendors, and they're stealing from other pockets of budget, so, it's not surprising that cybersecurity remains the number one technology priority in 2023. We've been reporting that for quite some time now. It's specifically cloud, cloud native security container and API security. That's where all the action is, because there's still holes to plug from that forced march to digital that occurred during COVID. Cloud migration, kind of showing here on number two on this chart, still a high priority, while optimizing cloud spend is definitely a strategy that organizations are taking to cut costs. It's behind consolidating redundant vendors by a long shot. There's very little evidence that cloud repatriation, i.e., moving workloads back on prem is a major cost cutting trend. The data just doesn't show it. What is a trend is getting more real time with analytics, so, companies can do faster and more accurate customer targeting, and they're really prioritizing that, obviously, in this down economy. Real time, we sometimes lose it, what's real time? Real time, we sometimes define as before you lose the customer. Now in the hiring front, customers tell us they're still having a hard time finding qualified site reliability engineers, SREs, Kubernetes expertise, and deep analytics pros. These job markets remain very tight. Let's stay with security for just a moment. We said many times that, prior to COVID, zero trust was this undefined buzzword, and the joke, of course, is, if you ask three people, "What is zero trust?" You're going to get three different answers, but the truth is that virtually every security company that was resisting taking a position on zero trust in an attempt to avoid... They didn't want to get caught up in the buzzword vortex, but they're now really being forced to go there by CISOs, so, there are some good quotes here on cyber that we want to share that came out of the recent conversations that we cited up front. The first one, "Zero trust is the highest ROI, because it enables business transformation." In other words, if I can have good security, I can move fast, it's not a blocker anymore. Second quote here, "ZTA," zero trust architecture, "Is more than securing the perimeter. It encompasses strong authentication and multiple identity layers. It requires taking a software approach to security instead of a hardware focus." The next one, "I'd love to have a security data lake that I could apply to asset management, vulnerability management, incident management, incident response, and all aspects for my security team. I see huge promise in that space," and the last one, I see NLP, natural language processing, as the foundation for email security, so, instead of searching for IP addresses, you can now read emails at light speed and identify phishing threats, so, look at, this is a small snapshot of the mindset around security, but I'll add, when you talk to the likes of CrowdStrike, and Zscaler, and Okta, and Palo Alto Networks, and many other security firms, they're listening to these narratives around zero trust. I'm confident they're working hard on skating to this puck, if you will. A good example is this idea of a security data lake and using analytics to improve security. We're hearing a lot about that. We're hearing architectures, there's acquisitions in that regard, and so, that's becoming real, and there are many other examples, because data is at the heart of digital business. This is the next area that we want to talk about. It's obvious that data, as a topic, gets a lot of mind share amongst practitioners, but getting data right is still really hard. It's a challenge for most organizations to get ROI and expected return out of data. Most companies still put data at the periphery of their businesses. It's not at the core. Data lives within silos or different business units, different clouds, it's on-prem, and increasingly it's at the edge, and it seems like the problem is getting worse before it gets better, so, here are some instructive comments from our recent conversations. The first one, "We're publishing events onto Kafka, having those events be processed by Dataproc." Dataproc is a Google managed service to run Hadoop, and Spark, and Flank, and Presto, and a bunch of other open source tools. We're putting them into the appropriate storage models within Google, and then normalize the data into BigQuery, and only then can you take advantage of tools like ThoughtSpot, so, here's a company like ThoughtSpot, and they're all about simplifying data, democratizing data, but to get there, you have to go through some pretty complex processes, so, this is a good example. All right, another comment. "In order to use Google's AI tools, we have to put the data into BigQuery. They haven't integrated in the way AWS and Snowflake have with SageMaker. Moving the data is too expensive, time consuming, and risky," so, I'll just say this, sharing data is a killer super cloud use case, and firms like Snowflake are on top of it, but it's still not pretty across clouds, and Google's posture seems to be, "We're going to let our database product competitiveness drive the strategy first, and the ecosystem is going to take a backseat." Now, in a way, I get it, owning the database is critical, and Google doesn't want to capitulate on that front. Look, BigQuery is really good and competitive, but you can't help but roll your eyes when a CEO stands up, and look, I'm not calling out Thomas Kurian, every CEO does this, and talks about how important their customers are, and they'll do whatever is right by the customer, so, look, I'm telling you, I'm rolling my eyes on that. Now let me also comment, AWS has figured this out. They're killing it in database. If you take Redshift for example, it's still growing, as is Aurora, really fast growing services and other data stores, but AWS realizes it can make more money in the long-term partnering with the Snowflakes and Databricks of the world, and other ecosystem vendors versus sub optimizing their relationships with partners and customers in order to sell more of their own homegrown tools. I get it. It's hard not to feature your own product. IBM chose OS/2 over Windows, and tried for years to popularize it. It failed. Lotus, go back way back to Lotus 1, 2, and 3, they refused to run on Windows when it first came out. They were running on DEC VAX. Many of you young people in the United States have never even heard of DEC VAX. IBM wanted to run every everything only in its cloud, the same with Oracle, originally. VMware, as you might recall, tried to build its own cloud, but, eventually, when the market speaks and reveals what seems to be obvious to analysts, years before, the vendors come around, they face reality, and they stop wasting money, fighting a losing battle. "The trend is your friend," as the saying goes. All right, last pull quote on data, "The hardest part is transformations, moving traditional Informatica, Teradata, or Oracle infrastructure to something more modern and real time, and that's why people still run apps in COBOL. In IT, we rarely get rid of stuff, rather we add on another coat of paint until the wood rots out or the roof is going to cave in. All right, the last key finding we want to highlight is going to bring us back to the cloud repatriation myth. Followers of this program know it's a real sore spot with us. We've heard the stories about repatriation, we've read the thoughtful articles from VCs on the subject, we've been whispered to by vendors that you should investigate this trend. It's really happening, but the data simply doesn't support it. Here's the question that was posed to these practitioners. If you had unlimited budget and the economy miraculously flipped, what initiatives would you tackle first? Where would you really lean into? The first answer, "I'd rip out legacy on-prem infrastructure and move to the cloud even faster," so, the thing here is, look, maybe renting infrastructure is more expensive than owning, maybe, but if I can optimize my rental with better utilization, turn off compute, use things like serverless, get on a steeper and higher performance over time, and lower cost Silicon curve with things like Graviton, tap best of breed tools in AI, and other areas that make my business more competitive. Move faster, fail faster, experiment more quickly, and cheaply, what's that worth? Even the most hard-o CFOs understand the business benefits far outweigh the possible added cost per gigabyte, and, again, I stress "possible." Okay, other interesting comments from practitioners. "I'd hire 50 more data engineers and accelerate our real-time data capabilities to better target customers." Real-time is becoming a thing. AI is being injected into data and apps to make faster decisions, perhaps, with less or even no human involvement. That's on the rise. Next quote, "I'd like to focus on resolving the concerns around cloud data compliance," so, again, despite the risks of data being spread out in different clouds, organizations realize cloud is a given, and they want to find ways to make it work better, not move away from it. The same thing in the next one, "I would automate the data analytics pipeline and focus on a safer way to share data across the states without moving it," and, finally, "The way I'm addressing complexity is to standardize on a single cloud." MonoCloud is actually a thing. We're hearing this more and more. Yes, my company has multiple clouds, but in my group, we've standardized on a single cloud to simplify things, and this is a somewhat dangerous trend, because it's creating even more silos and it's an opportunity that needs to be addressed, and that's why we've been talking so much about supercloud is a cross-cloud, unifying, architectural framework, or, perhaps, it's a platform. In fact, that's a question that we will be exploring later this month at Supercloud2 live from our Palo Alto Studios. Is supercloud an architecture or is it a platform? And in this program, we're featuring technologists, analysts, practitioners to explore the intersection between data and cloud and the future of cloud computing, so, you don't want to miss this opportunity. Go to supercloud.world. You can register for free and participate in the event directly. All right, thanks for listening. That's a wrap. I'd like to thank Alex Myerson, who's on production and manages our podcast, Ken Schiffman as well, Kristen Martin and Cheryl Knight, they helped get the word out on social media, and in our newsletters, and Rob Hof is our editor-in-chief over at siliconangle.com. He does some great editing. Thank you, all. Remember, all these episodes are available as podcasts wherever you listen. All you've got to do is search "breaking analysis podcasts." I publish each week on wikibon.com and siliconangle.com where you can email me directly at david.vellante@siliconangle.com or DM me, @Dante, or comment on our LinkedIn posts. By all means, check out etr.ai. They get the best survey data in the enterprise tech business. We'll be doing our annual predictions post in a few weeks, once the data comes out from the January survey. This is Dave Vellante for theCUBE Insights powered by ETR. Thanks for watching, everybody, and we'll see you next time on "Breaking Analysis." (upbeat music)

(upbeat music) >> Welcome back to Supercloud 2 this is Dave Vellante. We're here exploring the intersection of data and analytics and the future of cloud. And in this segment, we're going to look at the evolution of cloud, and try to test some of the Supercloud concepts and assumptions with Brian Gracely, is the founder and co-host along with Aaron Delp of the popular Cloudcast program. Amazing series, if you're not already familiar with it. The Cloudcast is one of the best ways to keep up with so many things going on in our industry. Enterprise tech, platform engineering, business models, obviously, cloud developer trends, crypto, Web 3.0. Sorry Brian, I know that's a sore spot, but Brian, thanks for coming >> That's okay. >> on the program, really appreciate it. >> Yeah, great to be with you, Dave. Happy New Year, and great to be back with everybody with SiliconANGLE again this year. >> Yeah, we love having you on. We miss working with you day-to-day, but I want to start with Gracely's theorem, which basically says, I'm going to paraphrase. For the most part, nothing new gets introduced in the enterprise tech business, patterns repeat themselves, maybe get applied in new ways. And you know this industry well, when something comes out that's new, if you take virtualization, for example, been around forever with mainframes, but then VMware applied it, solve a real problem in the client service system. And then it's like, "Okay, this is awesome." We get really excited and then after a while we pushed the architecture, we break things, introduce new things to fix the things that are broken and start adding new features. And oftentimes you do that through acquisitions. So, you know, has the cloud become that sort of thing? And is Supercloud sort of same wine, new bottle, following Gracely's theorem? >> Yeah, I think there's some of both of it. I hate to be the sort of, it depends sort of answer but, I think to a certain extent, you know, obviously Cloud in and of itself was, kind of revolutionary in that, you know, it wasn't that you couldn't rent things in the past, it was just being able to do it at scale, being able to do it with such amazing self-service. And then, you know, kind of proliferation of like, look at how many services I can get from, from one cloud, whether it was Amazon or Azure or Google. And then, you know, we, we slip back into the things that we know, we go, "Oh, well, okay, now I can get computing on demand, but, now it's just computing." Or I can get database on demand and it's, you know, it's got some of the same limitations of, of say, of database, right? It's still, you know, I have to think about IOPS and I have to think about caching, and other stuff. So, I think we do go through that and then we, you know, we have these sort of next paradigms that come along. So, you know, serverless was another one of those where it was like, okay, it seems sort of new. I don't have to, again, it was another level of like, I don't have to think about anything. And I was able to do that because, you know, there was either greater bandwidth available to me, or compute got cheaper. And what's been interesting is not the sort of, that specific thing, serverless in and of itself is just another way of doing compute, but the fact that it now gets applied as, sort of a no-ops model to, you know, again, like how do I provision a database? How do I think about, you know, do I have to think about the location of a service? Does that just get taken care of for me? So I think the Supercloud concept, and I did a thing and, and you and I have talked about it, you know, behind the scenes that maybe the, maybe a better name is Super app for something like Snowflake or other, but I think we're, seeing these these sort of evolutions over and over again of what were the big bottlenecks? How do we, how do we solve those bottlenecks? And I think the big thing here is, it's never, it's very rarely that you can take the old paradigm of what the thing was, the concept was, and apply it to the new model. So, I'll just give you an example. So, you know, something like VMware, which we all know, wildly popular, wildly used, but when we apply like a Supercloud concept of VMware, the concept of VMware has always been around a cluster, right? It's some finite number of servers, you sort of manage it as a cluster. And when you apply that to the cloud and you say, okay, there's, you know, for example, VMware in the cloud, it's still the same concept of a cluster of VMware. But yet when you look at some of these other services that would fit more into the, you know, Supercloud kind of paradigm, whether it's a Snowflake or a MongoDB Atlas or maybe what CloudFlare is doing at the edge, those things get rid of some of those old paradigms. And I think that's where stuff, you start to go, "Oh, okay, this is very different than before." Yes, it's still computing or storage, or data access, but there's a whole nother level of something that we didn't carry forward from the previous days. And that really kind of breaks the paradigm. And so that's the way I think I've started to think about, are these things really brand new? Yes and no, but I think it's when you can see that big, that thing that you didn't leave behind isn't there anymore, you start to get some really interesting new innovation come out of it. >> Yeah. And that's why, you know, lift and shift is okay, when you talk to practitioners, they'll say, "You know, I really didn't change my operating model. And so I just kind of moved it into the cloud. there were some benefits, but it was maybe one zero not three zeros that I was looking for." >> Right. >> You know, we always talk about what's great about cloud, the agility, and all the other wonderful stuff that we know, what's not working in cloud, you know, tie it into multi-cloud, you know, in terms of, you hear people talk about multi-cloud by accident, okay, that's true. >> Yep. >> What's not great about cloud. And then I want to get into, you know, is multi-cloud really a problem or is it just sort of vendor hype? But, but what's not working in cloud? I mean, you mentioned serverless and serverless is kind of narrow, right, for a lot of stateless apps, right? But, what's not great about cloud? >> Well, I think there's a few things that if you ask most people they don't love about cloud. I think, we can argue whether or not sort of this consolidation around a few cloud providers has been a good thing or a bad thing. I think, regardless of that, you know, we are seeing, we are hearing more and more people that say, look, you know, the experience I used to have with cloud when I went to, for example, an Amazon and there was, you know, a dozen services, it was easy to figure out what was going on. It was easy to figure out what my billing looked like. You know, now they've become so widespread, the number of services they have, you know, the number of stories you just hear of people who went, "Oh, I started a service over in US West and I can't find it anymore 'cause it's on a different screen. And I, you know, I just got billed for it." Like, so I think the sprawl of some of the clouds has gotten, has created a user experience that a lot of people are frustrated with. I think that's one thing. And we, you know, we see people like Digital Ocean and we see others who are saying, "Hey, we're going to be that simplified version." So, there's always that yin and yang. I think people are super frustrated at network costs, right? So, you know, and that's kind of at a lot of, at the center of maybe why we do or don't see more of these Supercloud services is just, you know, in the data center as an application owner, I didn't have to think about, well where, where does this go to? Where are my users? Yes, somebody took care of it, but when those things become front and center, that's super frustrating. That's the one area that we've seen absolutely no cost savings, cost reduction. So I think that frustrates people a lot. And then I think the third piece is just, you know, we're, we went from super centralized IT organizations, which, you know, for decades was how it worked. It was part of the reason why the cloud expanded and became a thing, right? Sort of shadow IT and I can't get things done. And then, now what we've seen is sort of this proliferation of little pockets of groups that are your IT, for lack of a better thing, whether they're called platform engineering or SRE or DevOps. But we have this, expansion, explosion if you will, of groups that, if I'm an app dev team, I go, "Hey, you helped me make this stuff run, but then the team next to you has another group and they have another group." And so you see this explosion of, you know, we don't have any standards in the company anymore. And, so sort of self-service has created its own nightmare to a certain extent for a lot of larger companies. >> Yeah. Thank you for that. So, you know, I want, I want to explore this multi-cloud, you know, by accident thing and is a real problem. You hear that a lot from vendors and we've been talking about Supercloud as this unifying layer across cloud. You know, but when you talk to customers, a lot of them are saying, "Yes, we have multiple clouds in our organization, but my group, we have mono cloud, we know the security, edicts, we know how to, you know, deal with the primitives, whether it's, you know, S3 or Azure Blob or whatever it is. And we're very comfortable with this." It's, that's how we're simplifying. So, do you think this is really a problem? Does it have merit that we need that unifying layer across clouds, or is it just too early for that? >> I think, yeah, I think what you, what you've laid out is basically how the world has played out. People have picked a cloud for a specific application or a series of applications. Yeah, and I think if you talk to most companies, they would tell you, you know, holistically, yes, we're multi-cloud, not, maybe not necessarily on, I don't necessarily love the phrase where people say like, well it happened by accident. I think it happened on purpose, but we got to multi-cloud, not in the way that maybe that vendors, you know, perceived, you know, kind of laid out a map for. So it was, it was, well you will lay out this sort of Supercloud framework. We didn't call it that back then, we just called it sort of multi-cloud. Maybe it was Kubernetes or maybe it was whatever. And different groups, because central IT kind of got disbanded or got fragmented. It turned into, go pick the best cloud for your application, for what you need to do for the business. And then, you know, multiple years later it was like, "Oh, hold on, I've got 20% in Google and 50% in AWS and I've got 30% in Azure. And, you know, it's, yeah, it's been evolution. I don't know that it's, I don't know if it's a mistake. I think it's now groups trying to figure out like, should I make sense of it? You know, should I try and standardize and I backwards standardize some stuff? I think that's going to be a hard thing for, for companies to do. 'cause I think they feel okay with where the applications are. They just happen to be in multiple clouds. >> I want to run something by you, and you guys, you and Aaron have talked about this. You know, still depending on who, which keynote you listen to, small percentage of the workloads are actually in cloud. And when you were with us at Wikibon, I think we called it true private cloud, and we looked at things like Nutanix and there were a lot of other examples of companies that were trying to replicate the hyperscale experience on Prem. >> Yeah. >> And, we would evaluate that, you know, beyond virtualization, and so we sort of defined that and, but I think what's, maybe what's more interesting than Supercloud across clouds is if you include that, that on Prem estate, because that's where most of the work is being done, that's where a lot of the proprietary tools have been built, a lot of data, a lot of software. So maybe there's this concept of sending that true private cloud to true hybrid cloud. So I actually think hybrid cloud in some cases is the more interesting use case for so-called Supercloud. What are your thoughts on that? >> Yeah, I think there's a couple aspects too. I think, you know, if we were to go back five or six years even, maybe even a little further and look at like what a data center looked like, even if it was just, "Hey we're a data center that runs primarily on VMware. We use some of their automation". Versus what you can, even what you can do in your data center today. The, you know, the games that people have seen through new types of automation through Kubernetes, through get ops, and a number of these things, like they've gotten significantly further along in terms of I can provision stuff really well, I can do multi-tenancy, I can do self-service. Is it, you know, is it still hard? Yeah. Because those things are hard to do, but there's been significant progress there. I don't, you know, I still look for kind of that, that killer application, that sort of, you know, lighthouse use case of, hybrid applications, you know, between data center and between cloud. I think, you know, we see some stuff where, you know, backup is a part of it. So you use the cloud for storage, maybe you use the cloud for certain kinds of resiliency, especially on maybe front end load balancing and stuff. But I think, you know, I think what we get into is, this being hung up on hybrid cloud or multi-cloud as a term and go like, "Look, what are you trying to measure? Are you trying to measure, you know, efficiency of of of IT usage? Are you trying to measure how quickly can I give these business, you know, these application teams that are part of a line of business resources that they need?" I think if we start measuring that way, we would look at, you know, you'd go, "Wow, it used to be weeks and months. Now we got rid of these boards that have to review everything every time I want to do a change management type of thing." We've seen a lot more self-service. I think those are the things we want to measure on. And then to your point of, you know, where does, where do these Supercloud applications fit in? I think there are a bunch of instances where you go, "Look, I have a, you know, global application, I have a thing that has to span multiple regions." That's where the Supercloud concept really comes into play. We used to do it in the data center, right? We'd had all sorts of technologies to help with that, I think you can now start to do it in the cloud. >> You know, one of the other things, trying to understand, your thoughts on this, do you think that you, you again have talked about this, like I'm with you. It's like, how is it that Google's losing, you know, 3 billion dollars a year, whatever. I mean, because when you go back and look at Amazon, when they were at that level of revenue where Google is today, they were making money, you know, and they were actually growing faster, by the way. So it's kind of interesting what's happened with Google. But, the reason I bring that up is, trying to understand if you think the hyperscalers will ever be motivated to create standards across clouds, and that may be a play for Google. I mean, obviously with Kubernetes it was like a Hail Mary and kind of made them relevant. Where would Google be without Kubernetes? But then did it achieve the objectives? We could have that conversation some other time, but do you think the hyperscalers will actually say, "Okay, we're going to lean in and create these standards across clouds." Because customers would love that, I would think, but it would sub-optimize their competitive advantage. What are your thoughts? >> I think, you know, on the surface, I would say they, they probably aren't. I think if you asked 'em the question, they would say, "Well, you know, first and foremost, you know, we do deliver standards, so we deliver a, you know, standard SQL interface or a SQL you know, or a standard Kubernetes API or whatever. So, in that, from that perspective, you know, we're not locking you into, you know, an Amazon specific database, or a Google specific database." You, you can argue about that, but I think to a certain extent, like they've been very good about, "Hey, we're going to adopt the standards that people want." A lot of times the open source standards. I think the problem is, let's say they did come up with a standard for it. I think you still have the problem of the costs of migration and you know, the longer you've, I think their bet is basically the longer you've been in some cloud. And again, the more data you sort of compile there, the data gravity concept, there's just going to be a natural thing that says, okay, the hurdle to get over to say, "Look, we want to move this to another cloud", becomes so cost prohibitive that they don't really have to worry about, you know, oh, I'm going to get into a war of standards. And so far I think they sort of realize like that's the flywheel that the cloud creates. And you know, unless they want to get into a world where they just cut bandwidth costs, like it just kind of won't happen. You know, I think we've even seen, and you know, the one example I'll use, and I forget the name of it off the top of my head, but there's a, there's a Google service. I think it's like BigQuery external or something along those lines, that allows you to say, "Look, you can use BigQuery against like S3 buckets and against other stuff." And so I think the cloud providers have kind of figured out, I'm never going to get the application out of that other guy's cloud or you know, the other cloud. But maybe I'm going to have to figure out some interesting ways to sort of work with it. And, you know, it's a little bit, it's a little janky, but that might be, you know, a moderate step that sort of gets customers where they want to be. >> Yeah. Or you know, it'd be interesting if you ever see AWS for example, running its database in other clouds, you started, even Oracle is doing that with, with with Azure, which is a form of Supercloud. My last question for you is, I want to get you thinking about sort of how the future plays out. You know, think about some of the companies that we've put forth this Supercloud, and by the way, this has been a criticism of the concept. Charles Fitzer, "Everything is Supercloud!" Which if true would defeat the purpose of course. >> Right. >> And so right with the community effort, we really tried to put some guardrails down on the essential characteristics, the deployment models, you know, so for example, running across multiple clouds with a purpose build pass, creating a common experience, metadata intelligence that solves a specific problem. I mean, the example I often use is Snowflake's governed data sharing. But yeah, Snowflake, Databricks, CloudFlare, Cohesity, you know, I just mentioned Oracle and Azure, these and others, they certainly claim to have that common experience across clouds. But my question is, again, I come back to, do customers need this capability? You know, is Mono Cloud the way to solve that problem? What's your, what are your thoughts on how this plays out in the future of, I guess, PAs, apps and cloud? >> Yeah, I think a couple of things. So, from a technology perspective, I think, you know, the companies you name, the services you've named, have sort of proven that the concept is viable and it's viable at a reasonable size, right? These aren't completely niche businesses, right? They're multi-billion dollar businesses. So, I think there's a subset of applications that, you know, maybe a a bigger than a niche set of applications that are going to use these types of things. A lot of what you talked about is very data centric, and that's, that's fine. That's that layer is, figuring that out. I think we'll see messaging types of services, so like Derek Hallison's, Caya Company runs a, sort of a Supercloud for messaging applications. So I think there'll be places where it makes a ton of sense. I think, the thing that I'm not sure about, and because again, we've been now 10 plus years of sort of super low, you know, interest rates in terms of being able to do things, is a lot of these things come out of research that have been done previously. Then they get turned into maybe somewhat of an open source project, and then they can become something. You know, will we see as much investment into the next Snowflake if, you know, the interest rates are three or four times that they used to be, do we, do we see VCs doing it? So that's the part that worries me a little bit, is I think we've seen what's possible. I think, you know, we've seen companies like what those services are. I think I read yesterday Snowflake was saying like, their biggest customers are growing at 30, like 50 or 60%. Like the, value they get out of it is becoming exponential. And it's just a matter of like, will the economics allow the next big thing to happen? Because some of these things are pretty, pretty costly, you know, expensive to get started. So I'm bullish on the idea. I don't know that it becomes, I think it's okay that it's still sort of, you know, niche plus, plus in terms of the size of it. Because, you know, if we think about all of IT it's still, you know, even microservices is a small part of bigger things. But I'm still really bullish on the idea. I like that it's been proven. I'm a little wary, like a lot of people have the economics of, you know, what might slow things down a little bit. But yeah, I, think the future is going to involve Supercloud somewhere, whatever people end up calling it. And you and I discussed that. (laughs) But I don't, I don't think it goes away. I don't think it's, I don't think it's a fad. I think it is something that people see tremendous value and it's just, it's got to be, you know, for what you're trying to do, your application specific thing. >> You're making a great point on the funding of innovation and we're entering a new era of public policy as well. R and D tax credit is now is shifting. >> Yeah. >> You know, you're going to have to capitalize that over five years now. And that's something that goes back to the 1950s and many people would argue that's at least in part what has helped the United States be so, you know, competitive in tech. But Brian, always great to talk to you. Thanks so much for participating in the program. Great to see you. >> Thanks Dave, appreciate it. Good luck with the rest of the show. >> Thank you. All right, this is Dave Vellante for John Furrier, the entire Cube community. Stay tuned for more content from Supercloud2.

>> Announcer: TheCUBE presents Ignite22, brought to you by Palo Alto Networks. >> Hey, welcome back to Vegas. Great to have you. We're pleased that you're watching theCUBE. Lisa Martin and Dave Vellante. Day two of theCUBE's coverage of Palo Alto Ignite22 from the MGM Grand. Dave, we're going to be talking about data. >> You know I love data. >> I do know you love data. >> Survey data- >> There is a great new survey that Palo Alto Networks just published yesterday, "What's next in cyber?" We're going to be digging through it with their CMO. Who better to talk about data with than a CMO that has a PhD in machine learning? We're very pleased to welcome to the program, Zeynep Ozdemir, CMO of Palo Alto Networks. Great to have you. Thank you for joining us. >> It's a pleasure to be here. >> First, I got to ask you about your PhD. Your background as a CMO is so interesting and unique. Give me a little bit of a history on that. >> Oh, absolutely, yes. Yes, I admit that I'm a little bit of an untraditional marketing leader. I spent probably the first half of my career as a software engineer and a research scientist in the area of machine learning and speech signal processing, which is very uncommon, I admit that. Honestly, it has actually helped me immensely in my current role. I mean, you know, you've spoken to Lee Klarich, I think a little while ago. We have a very tight and close partnership with product and engineering teams at Palo Alto Networks. And, you know, cybersecurity is a very complex topic. And we're at a critical juncture right now where all of these new technologies, AI, machine learning, cloud computing, are going to really transform the industry. And I think that I'm very lucky, as somebody who's very technically competent in all of those areas, to partner with the best people and the leading company right now. So, I'm very happy that my technical background is actually helping in this journey. >> Dave: Oh, wait, aren't you like a molecular biologist, or something? >> A reformed molecular...yes. >> Yes. >> Okay. Whoa, okay. (group laughs) >> But >> Math guy over here. >> Yeah. You guys just, the story that I tease is... the amount of data in there is unbelievable. This has just started in August, so a few months ago. >> Zeynep: Yeah. >> Fresh data. You surveyed 1300 CXOs globally. >> Zeynep: That's right. >> Across industries and organizations are saying, you know, hybrid work and remote work became status quo like that. >> Yes. >> Couple years ago everyone shifted to multicloud and of course the cyber criminals are sophisticated, and they're motivated, and they're well funded. >> Zeynep: That's right. >> What are some of the things that you think that the survey really demonstrated that validate the direction that Palo Alto Networks is going in? >> That's right. That's right. So we do these surveys because first and foremost, we have to make sure we're aligned with our customers in terms of our product strategy and the direction. And we have to confirm and validate our very strong opinions about the future of the cybersecurity industry. So, but this time when we did this survey, we just saw some great insights, and we decided we want to share it with the broader industry because we obviously want to drive thought leadership and make sure everybody is in the same level field. Some interesting and significant results with this one. So, as you said, this was 1300 C level cybersecurity decision makers and executives across the world. So we had participants from Europe, from Japan, from Asia Pacific, Latin America, in addition to North America. So one of the most significant stats or data points that we've seen was the fact that out of everybody interviewed, 96% of participants had experienced one or more cybersecurity breaches in the past 12 months. That was more than what we expected, to be honest with you. And then 57% of them actually experienced three or more. So those stats are really worth sharing in terms of where the state of cybersecurity is. What also was personally interesting to me was 33% of them actually experienced an operational disruption as a result of a breach, which is a big number. It's one third of participants. So all of these were very interesting. We asked them more detailed questions around you know, how many...like obviously all of them are trying to respond to this situation. They're trying different technologies, different tools and it seems like they're in a point where they're almost have too many tools and technologies because, you know, when you have too many tools and technologies, there's the operational overhead of integrating them. It creates blind spots between them because those tools aren't really communicating with each other. So what we heard from the responders was that on average they were on like 32 tools, 22% was on 50 or more tools, which is crazy. But what the question we asked them was, you know, are you, are you looking to consolidate? Are you looking to go more tools or less tools? Like what are your thoughts on that? And a significant majority of them, like about 77% said they are actively trying to reduce the number of technologies that they're trying to use because they want to actually achieve better security outcomes. >> I wonder if you could comment on this. So early on in the pandemic, we have a partner, survey partner ETR, Enterprise Technology Research. And we saw a real shift of course, 'cause of hybrid work toward endpoint security, cloud security, they were rearchitecting their networks, a new focus on, you know, different thinking about network security and identity. >> Yeah. >> You play in all of those in partner for identity. >> Zeynep: Yeah. >> I almost, my question is, is was there kind of a knee jerk reaction to get point tools to plug some of those holes? >> Zeynep: Yes. >> And now they're...'cause we said at the time, this is a permanent shift in thinking. What we didn't think through it's coming to focus here at this conference is, okay, we did that, but now we created another problem. >> Zeynep: Yeah. Yeah. >> Now we're- >> Yes, yes. You're very right. I think, and it's very natural to do this, right? >> Sure. >> Every time a problem pops up, you want to fix it as quickly as possible. And you look... you survey who can help you with that. And then you kind of get going because cybersecurity is one of those areas where you can't really wait and do, you know, take time to fix those problems. So that happened a lot and it is happening. But what happened as a result of that. For example, I'll give you a data point from the actual survey that answers this very question. When we asked these executives what keeps them like up at night, like what's their biggest concern? A significant majority of them said, oh we're having difficulty with data management. And what that means is that all these tools that they've deployed, they're generating a lot of insights and data, but they're disconnected, right? So there is no one place where you can say, look at it holistically and come to conclusions very fast about how threat actors are moving in an organization. So that's a direct result of this proliferation of tools, if you will. And you're right. And it will...it's a natural thing to deploy products very quickly. But then you have to take a step back and say, how do I make this more effective? How do I bring things together, bring all my data together to be able to get to threats detect threats much faster? >> An unintended consequence of that quick fix. >> And become cyber resilient. We've been hearing a lot about cyber resiliency. >> Yes, yes. >> Recently and something that I was noting in the survey is only 25% of execs said, yeah, our cyber resilience and readiness is high. And you found that there was a lack of alignment between the boards and the executive levels. And we actually spoke with I think BJ yesterday on how are you guys and even some of your partners >> Yeah. >> How are you helping facilitate that alignment? We know security's always a board level- >> Zeynep: Yes. >> Conversation, but the lack of alignment was kind of surprising to me. >> Yeah. Well I think the good news is that I think we... cybersecurity is taking its place in board discussions more and more. Whether there's alignment or not, at least it's a topic, right? >> Yeah. That was also out of the survey that we saw. I think yes, we have a lot of, a big role to play in helping security executives communicate better with boards and c-level executives in their organizations. Because as we said, it's a very complex topic, and it has to be taken from two angles. When there's...it's a board level discussion. One, how are you reducing risk and making sure that you're resilient. Two, how do you think about return on investment and you know, what's the right level of investment and is that investment going to get us the return that we need? >> What do you think of this? So there's another interesting stat here. What keeps executives up at night? >> Mmhm. >> You mentioned difficulty of data management. Normally, the CISO response to what's your number one problem is lack of talent. >> Zeynep: Number three there, yes. Yeah. >> And it is maybe somewhat related to difficulty of data management, but maybe people have realized, you know what? I'm never going to solve this problem by throwing bodies at it. >> Yeah. >> I got to think of a better way to consolidate my data. Maybe partner with a company that can help me do that. And then the second one was scared of being left behind changes in the tech stack. So we're moving so fast to digitize. >> Zeynep: Yes. >> And security's still an afterthought. And so it's almost as though they're kind of rethinking the problems 'cause they know that they can't just solve the issue by throwing, you know, more hires at it 'cause they can't find the people. >> That is...you're absolutely spot on. The thing about cybersecurity skills gap, it's a reality. It's very real. It's a hard place to be. It's hard to ramp up sometimes. Also, there's a lot of turnover. But you're right in the sense that a lot of the manual work that is needed for cybersecurity, it's actually more sort of much easier to tackle with machines- >> Yeah. >> Than humans. It's a funny double click on the stat you just gave. In North America, the responders when we asked them like how they're coping with the skills shortage, they said we're automating more. So we're using more AI, we're using more process automation to make sure we do the heavy lifting with machines and then only present to the people what they're very good at, is making judgements, right? Very sort of like last minute judgment calls. In the other parts of the world, the top answer to that question is how you're tackling cybersecurity skill shortage was, we're actually trying to provide higher wages and better benefits to the existing p... so there's a little bit of a gap between the two. But I think, I think the world is moving towards the former, which is let's do as much as we can with AI and machines and automation in general and then let's make sure we're more in an automation assisted world versus a human first world. >> We also saw on the survey that ransomware was, you know, the big concern in the United States. Not as much, not that it's not a concern >> Lisa: Yeah. >> In other parts of the world. >> Zeynep: Yeah. >> But it wasn't number one. Why do you think that is? Is it 'cause maybe the US has more to lose? Is it, you know, more high profile or- >> Yeah. Look, I mean, yes you're right? So most responders said number one is ransomware. That's my biggest concern going into 2023. And it was for JAPAC and I think EMEA, Europe, it was supply chain attacks. >> Dave: Right. >> So I think US has been hit hard by ransomware in the past year. I think it's like fresh memory and that's why it rose to the top in various verticals. So I'm not surprised with that outcome. I think supply chain is more of a... we've, you know, we've been hit hard globally by that, and it's very new. >> Lisa: Yeah. >> So I think a lot of the European and JAPAC responders are responding to it from a perspective of, this is a problem I still don't know how to solve. You know, like, and it's like I need the right infrastructure to...and I need the right visibility into my software supply chain. It's very top of mind. So those were some of the differences, but you're right. That was a very interesting regional distinction as well. >> How do you take this data and then bring it back to your customers to kind of close the loop? Do you do that? Do you say, okay, hey, we're going to share this data with you, get realtime feedback- >> Zeynep: Yes. >> Dave: We often like to do that with data- >> Zeynep: Absolutely. >> Say okay...'cause you know, when you do a survey like this, you're like, oh, I wish we asked A, B and C. But it gives you, informs you as to where to double click. Is there a system to do that? Or process to do that? >> Yes. Our hope and goal is to do this every year and see how things are changing and then do some historical analysis as to how things are changing as well. But as I said in the very beginning, I think we take this and we say, okay, there's a lot of alignment in these areas, especially for us for our products to see if where our products are deployed to see if some of those numbers vary, you know, per product. Because we address as a company, we address a lot of these concerns. So then it's very encouraging to say, okay, with certain customers, we're going to go, we're going to have develop certain metrics and we're going to measure how much of a difference we're making with these stats. >> Well, I mean, if you can show that you're consolidating- >> Yeah. >> You know, the number of tools and show the business impact- >> Right. >> Exactly. >> Home run. >> Exactly. Yes- >> Speaking of business outcomes, you know, we have so many conversations around everything needs to be outcome-based. Can security become an enabler of business outcomes for organizations? >> Absolutely. Security has to be an enabler. So it's, you know, back to the security lagging behind the evolution of the digital transformation, I don't think it's possible to move fast without having security move fast with digital transformation. I don't think anybody would raise their hands and say, I'm just going to have the most creative, most interesting digital transformation journey. But, you know, security is say, so I think we're past that point where I think generally people do agree that security has to run as fast as digital transformation and really enable those business outcomes that everybody's proud of. So Yes. Yes it is. >> So...sorry. So chicken and egg, digital transformation, cyber transformation. >> Zeynep: Yes. >> Lisa: How are they related? Is one digital leading? >> They are two halves of the perfect solution. They have to coexist because otherwise if you're taking a lot of risk with your digital transformation, is it really worth going through a digital transformation? >> Yeah. >> Yeah. >> So there's a board over here. I'm looking at it and it started out blank. >> Yes. >> And it's what's next in cyber and basically- >> That's this. Yes. >> People can come through and they can write down, and there's some great stuff in there: 5G, cloud native, some technical stuff, automated meantime to repair or to remediation. >> Yeah. >> Somebody wrote AWS. The AWS guys left their mark, which is kind of cool. >> Zeynep: That's great. >> And so I'm wondering, so we always talk about... we just talked about earlier that cyber is a board...has become a board level you know, issue. I think even go back mid last decade, it was really starting to gain strength. What I'm looking for, and I dunno if there's anything in here that suggests this is going beyond the board. So it becomes this top down thing, not just the the SOC, not just the, you know, IT, not just the board. Now it's top down maybe it's bottom up, middle out. The awareness across the organization. >> Zeynep: Absolutely. >> And that's something that I think is that is a next big thing in cyber. I believe it's coming. >> Cybersecurity awareness is a topic. And you know, there are companies who do that, who actually educate just all of us who work for corporations on the best way to tackle, especially when the human is the source and the reason knowingly or unknowing, mostly unknowingly of cyber attacks. Their education and awareness is critical in preventing a lot of this...before our, you know tools even get in. So I agree with you that there is a cybersecurity awareness as a topic is going to be very, very popular in the future. >> Lena Smart is the CISO of MongoDB does... I forget what she calls it, but she basically takes the top security people in the company like the super geeks and puts 'em with those that know nothing about security, and they start having conversations. >> Zeynep: Yeah. >> And then so they can sort of be empathic to each other's point of view. >> Zeynep: Absolutely. >> And that's how she gets the organization to become cyber aware. >> Yes. >> It's brilliant. >> It is. >> So simple. >> Exactly. Well that's the beauty in it is the simplicity. >> Yeah. And there are programs just to put a plug. There are programs where you can simulate, for example, phishing attacks with your, you know employee base and your workforce. And then teach them at that moment when they fall for it, you know, what they should have done. >> I think I can make a family game night. >> Yeah. Yeah. (group laughs) >> I'm serious. That's a good little exercise For everybody. >> Yes. Yeah, exactly. >> It really is. Especially as the sophistication and smishing gets more and more common these days. Where can folks go to get their hands on this juicy survey that we just unpacked? >> We have it online, so if you go to the Palo Alto Networks website, there's a big link to the survey from there. So for sure there's a summary version that you can come in and you can have access to all the stats. >> Excellent. Zeynep, it's been such a pleasure having you on the program dissecting what's keeping CXOs up at night, what Palo Alto Networks is doing to really help organizations digitally transform cyber transformation and achieve that nirvana of cyber resilience. We appreciate so much your insights. >> Thanks very much. It's been the pleasure. >> Dave: Good to have you. >> Thank you >> Zeynep Ozdemir and Dave Vellante. I'm Lisa Martin. You're watching theCUBE, the leader in live and emerging tech coverage. (upbeat music)

>>The Cube presents Ignite 22, brought to you by Palo Alto Networks. >>Welcome back to Vegas. Guys. We're happy that you're here. Lisa Martin here covering with Dave Valante, Palo Alto Networks Ignite 22. We're at MGM Grand. This is our first day, Dave of two days of cube coverage. We've been having great conversations with the ecosystem with Palo Alto executives, with partners. One of the things that they have is unit 42. We're gonna be talking with them next about cyber intelligence. And the threat data that they get is >>Incredible. Yeah. They have all the data, they know what's going on, and of course things are changing. The state of play changes. Hold on a second. I got a text here. Oh, my Netflix account was frozen. Should I click on this link? Yeah. What do you think? Have you had a, it's, have you had a little bit more of that this holiday season? Yeah, definitely. >>Unbelievable, right? A lot of smishing going on. >>Yeah, they're very clever. >>Yeah, we're very pleased to welcome back one of our alumni to the queue. Wendy Whitmore is here, the SVP of Unit 42. Welcome back, Wendy. Great to have >>You. Thanks Lisa. So >>Unit 42 created back in 2014. One of the things that I saw that you said in your keynote this morning or today was everything old is still around and it's co, it's way more prolific than ever. What are some of the things that Unit 42 is seeing these days with, with respect to cyber threats as the landscape has changed so much the last two years alone? >>You know, it, it has. So it's really interesting. I've been responding to these breaches for over two decades now, and I can tell you that there are a lot of new and novel techniques. I love that you already highlighted Smishing, right? In the opening gate. Right. Because that is something that a year ago, no one knew what that word was. I mean, we, it's probably gonna be invented this year, right? But that said, so many of the tactics that we have previously seen, when it comes to just general espionage techniques, right? Data act filtration, intellectual property theft, those are going on now more than ever. And you're not hearing about them as much in the news because there are so many other things, right? We're under the landscape of a major war going on between Russia and Ukraine of ransomware attacks, you know, occurring on a weekly basis. And so we keep hearing about those, but ultimately these nations aid actors are using that top cover, if you will, as a great distraction. It's almost like a perfect storm for them to continue conducting so much cyber espionage work that like we may not be feeling that today, but years down the road, they're, the work that they're doing today is gonna have really significant impact. >>Ransomware has become a household word in the last couple of years. I think even my mom knows what it is, to some degree. Yeah. But the threat actors are far more sophisticated than they've ever written. They're very motivated. They're very well funded. I think I've read a stat recently in the last year that there's a ransomware attack once every 11 seconds. And of course we only hear about the big ones. But that is a concern that goes all the way up to the board. >>Yeah. You know, we have a stat in our ransomware threat report that talks about how often victims are posted on leak sites. And I think it's once every seven minutes at this point that a new victim is posted. Meaning a victim has had their data, a victim organization had their data stolen and posted on some leak site in the attempt to be extorted. So that has become so common. One of the shifts that we've seen this year in particular and in recent months, you know, a year ago when I was at Ignite, which was virtual, we talked about quadruple extortion, meaning four different ways that these ransomware actors would go out and try to make money from these attacks in what they're doing now is often going to just one, which is, I don't even wanna bother with encrypting your data now, because that means that in order to get paid, I probably have to decrypt it. Right? That's a lot of work. It's time consuming. It's kind of painstaking. And so what they've really looked to do now is do the extortion where they simply steal the data and then threaten to post it on these leak sites, you know, release it other parts of the web and, and go from there. And so that's really a blending of these techniques of traditional cyber espionage with intellectual property theft. Wow. >>How trustworthy are those guys in terms of, I mean, these are hackers, right? In terms of it's really the, the hacker honor system, isn't it? I mean, if you get compromised like that, you really beholden to criminals. And so, you >>Know, so that's one of the key reasons why having the threat intelligence is so important, right? Understanding which group that you're dealing with and what their likelihood of paying is, what's their modus operandi. It's become even more important now because these groups switch teams more frequently than NFL trades, you know, free agents during the regular season, right? Or players become free agents. And that's because their infrastructure. So the, you know, infrastructure, the servers, the systems that they're using to conduct these attacks from is actually largely being disrupted more from law enforcement, international intelligence agencies working together with public private partnerships. So what they're doing is saying, okay, great. All that infrastructure that I just had now is, is burned, right? It's no longer effective. So then they'll disband a team and then they'll recruit a new team and it's constant like mixing and matching in players. >>All that said, even though that's highly dynamic, one of the other areas that they pride themselves on is customer service. So, and I think it's interesting because, you know, when I said they're not wanting to like do all the decryption? Yeah. Cuz that's like painful techni technical slow work. But on the customer service side, they will create these customer service portals immediately stand one up, say, you know, hey it's, it's like an Amazon, you know, if you've ever had to return a package on Amazon for example, and you need to click through and like explain, you know, Hey, I didn't receive this package. A portal window pops up, you start talking to either a bot or a live agent on the backend. In this case they're hu what appeared to be very much humans who are explaining to you exactly what happened, what they're asking for, super pleasant, getting back within minutes of a response. And they know that in order for them to get paid, they need to have good customer service because otherwise they're not going to, you know, have a business. How, >>So what's the state of play look like from between nation states, criminals and how, how difficult or not so difficult is it for you to identify? Do you have clear signatures? My understanding in with Solar Winds it was a little harder, but maybe help us understand and help our audience understand what the state of play is right now. >>One of the interesting things that I think is occurring, and I highlighted this this morning, is this idea of convergence. And so I'll break it down for one example relates to the type of malware or tools that these attackers use. So traditionally, if we looked at a nation state actor like China or Russia, they were very, very specific and very strategic about the types of victims that they were going to go after when they had zero day. So, you know, new, new malware out there, new vulnerabilities that could be exploited only by them because the rest of the world didn't know about it. They might have one organization that they would target that at, at most, a handful and all very strategic for their objective. They wanted to keep that a secret as long as possible. Now what we're seeing actually is those same attackers going towards one, a much larger supply chain. >>So, so lorenzen is a great example of that. The Hafnia attacks towards Microsoft Exchange server last year. All great examples of that. But what they're also doing is instead of using zero days as much, or you know, because those are expensive to build, they take a lot of time, a lot of funding, a lot of patience and research. What they're doing is using commercially available tools. And so there's a tool that our team identified earlier this year called Brute Rael, C4 or BRC four for short. And that's a tool that we now know that nation state actors are using. But just two weeks ago we invested a ransomware attack where the ransomware actor was using that same piece of tooling. So to your point, yak can get difficult for defenders when you're looking through and saying, well wait, they're all using some of the same tools right now and some of the same approaches when it comes to nation states, that's great for them because they can blend into the noise and it makes it harder to identify as >>Quickly. And, and is that an example of living off the land or is that B BRC four sort of a homegrown hacker tool? Is it, is it a, is it a commercial >>Off the shelf? So it's a tool that was actually, so you can purchase it, I believe it's about 2,500 US dollars for a license. It was actually created by a former Red teamer from a couple well-known companies in the industry who then decided, well hey, I built this tool for work, I'm gonna sell this. Well great for Red teamers that are, you know, legitimately doing good work, but not great now because they're, they built a, a strong tool that has the ability to hide amongst a, a lot of protocols. It can actually hide within Slack and teams to where you can't even see the data is being exfiltrated. And so there's a lot of concern. And then now the reality that it gets into the wrong hands of nation state actors in ransomware actors, one of the really interesting things about that piece of malware is it has a setting where you can change wallpaper. And I don't know if you know offhand, you know what that means, but you know, if that comes to mind, what you would do with it. Well certainly a nation state actor is never gonna do something like that, right? But who likes to do that are ransomware actors who can go in and change the background wallpaper on a desktop that says you've been hacked by XYZ organization and let you know what's going on. So pretty interesting, obviously the developer doing some work there for different parts of the, you know, nefarious community. >>Tremendous amount of sophistication that's gone on the last couple of years alone. I was just reading that Unit 42 is now a founding member of the Cyber Threat Alliance includes now more than 35 organizations. So you guys are getting a very broad picture of today's threat landscape. How can customers actually achieve cyber resilience? Is it achievable and how do you help? >>So I, I think it is achievable. So let me kind of parse out the question, right. So the Cyber Threat Alliance, the J C D C, the Cyber Safety Review Board, which I'm a member of, right? I think one of the really cool things about Palo Alto Networks is just our partnerships. So those are just a handful. We've got partnerships with over 200 organizations. We work closely with the Ukrainian cert, for example, sharing information, incredible information about like what's going on in the war, sharing technical details. We do that with Interpol on a daily basis where, you know, we're sharing information. Just last week the Africa cyber surge operation was announced where millions of nodes were taken down that were part of these larger, you know, system of C2 channels that attackers are using to conduct exploits and attacks throughout the world. So super exciting in that regard and it's something that we're really passionate about at Palo Alto Networks in terms of resilience, a few things, you know, one is visibility, so really having a, an understanding of in a real, as much of real time as possible, right? What's happening. And then it goes into how you, how can we decrease operational impact. So that's everything from network segmentation to wanna add the terms and phrases I like to use a lot is the win is really increasing the time it takes for the attackers to get their work done and decreasing the amount of time it takes for the defenders to get their work done, right? >>Yeah. I I call it increasing the denominator, right? And the ROI equation benefit over or value, right? Equals equals or benefit equals value over cost if you can increase the cost to go go elsewhere, right? Absolutely. And that's the, that's the game. Yeah. You mentioned Ukraine before, what have we learned from Ukraine? I, I remember I was talking to Robert Gates years ago, 2016 I think, and I was asking him, yeah, but don't we have the best cyber technology? Can't we attack? He said, we got the most to lose too. Yeah. And so what have we learned from, from Ukraine? >>Well, I, I think that's part of the key point there, right? Is you know, a great offense essentially can also be for us, you know, deterrent. So in that aspect we have as an, as a company and or excuse me, as a country, as a company as well, but then as partners throughout all parts of the world have really focused on increasing the intelligence sharing and specifically, you know, I mentioned Ukrainian cert. There are so many different agencies and other sorts throughout the world that are doing everything they can to share information to help protect human life there. And so what we've really been concerned with, with is, you know, what cyber warfare elements are going to be used there, not only how does that impact Ukraine, but how does it potentially spread out to other parts of the world critical infrastructure. So you've seen that, you know, I mentioned CS rrb, but cisa, right? >>CISA has done a tremendous job of continuously getting out information and doing everything they can to make sure that we are collaborating at a commercial level. You know, we are sharing information and intelligence more than ever before. So partners like Mania and CrowdStrike, our Intel teams are working together on a daily basis to make sure that we're able to protect not only our clients, but certainly if we've got any information relevant that we can share that as well. And I think if there's any silver lining to an otherwise very awful situation, I think the fact that is has accelerated intelligence sharing is really positive. >>I was gonna ask you about this cause I think, you know, 10 or so years ago, there was a lot of talk about that, but the industry, you know, kind of kept things to themselves, you know, a a actually tried to monetize some of that private data. So that's changing is what I'm hearing from you >>More so than ever more, you know, I've, I mentioned I've been in the field for 20 years. You know, it, it's tough when you have a commercial business that relies on, you know, information to, in order to pay people's salaries, right? I think that has changed quite a lot. We see the benefit of just that continuous sharing. There are, you know, so many more walls broken down between these commercial competitors, but also the work on the public private partnership side has really increased some of those relationships. Made it easier. And you know, I have to give a whole lot of credit and mention sisa, like the fact that during log four J, like they had GitHub repositories, they were using Slack, they were using Twitter. So the government has really started pushing forward with a lot of the newer leadership that's in place to say, Hey, we're gonna use tools and technology that works to share and disseminate information as quickly as we can. Right? That's fantastic. That's helping everybody. >>We knew that every industry, no, nobody's spared of this. But did you notice in the last couple of years, any industries in particular that are more vulnerable? Like I think of healthcare with personal health information or financial services, any industries kind of jump out as being more susceptible than others? >>So I think those two are always gonna be at the forefront, right? Financial services and healthcare. But what's been really top of mind is critical infrastructure, just making sure right? That our water, our power, our fuel, so many other parts of right, the ecosystem that go into making sure that, you know, we're keeping, you know, houses heated during the winter, for example, that people have fresh water. Those are extremely critical. And so that is really a massive area of focus for the industry right now. >>Can I come back to public-private partnerships? My question is relates to regulations because the public policy tends to be behind tech, the technology industry as an understatement. So when you take something like GDPR is the obvious example, but there are many, many others, data sovereignty, you can't move the data. Are are, are, is there tension between your desire as our desire as an industry to share data and government's desire to keep data private and restrict that data sharing? How is that playing out? How do you resolve that? >>Well I think there have been great strides right in each of those areas. So in terms of regulation when it comes to breaches there, you know, has been a tendency in the past to do victim shaming, right? And for organizations to not want to come forward because they're concerned about the monetary funds, right? I think there's been tremendous acceleration. You're seeing that everywhere from the fbi, from cisa, to really working very closely with organizations to, to have a true impact. So one example would be a ransomware attack that occurred. This was for a client of ours within the United States and we had a very close relationship with the FBI at that local field office and made a phone call. This was 7:00 AM Eastern time. And this was an organization that had this breach gone public, would've made worldwide news. There would've been a very big impact because it would've taken a lot of their systems offline. >>Within the 30 minutes that local FBI office was on site said, we just saw this piece of malware last week, we have a decryptor for it from another organization who shared it with us. Here you go. And within 60 minutes, every system was back up and running. Our teams were able to respond and get that disseminated quickly. So efforts like that, I think the government has made a tremendous amount of headway into improving relationships. Is there always gonna be some tension between, you know, competing, you know, organizations? Sure. But I think that we're doing a whole lot to progress it, >>But governments will make exceptions in that case. Especially for something as critical as the example that you just gave and be able to, you know, do a reach around, if you will, on, on onerous regulations that, that ne aren't helpful in that situation, but certainly do a lot of good in terms of protecting privacy. >>Well, and I think there used to be exceptions made typically only for national security elements, right? And now you're seeing that expanding much more so, which I think is also positive. Right. >>Last question for you as we are wrapping up time here. What can organizations really do to stay ahead of the curve when it comes to, to threat actors? We've got internal external threats. What can they really do to just be ahead of that curve? Is that possible? >>Well, it is now, it's not an easy task so I'm not gonna, you know, trivialize it. But I think that one, having relationships with right organizations in advance always a good thing. That's a, everything from certainly a commercial relationships, but also your peers, right? There's all kinds of fantastic industry spec specific information sharing organizations. I think the biggest thing that impacts is having education across your executive team and testing regularly, right? Having a plan in place, testing it. And it's not just the security pieces of it, right? As security responders, we live these attacks every day, but it's making sure that your general counsel and your head of operations and your CEO knows what to do. Your board of directors, do they know what to do when they receive a phone call from Bloomberg, for example? Are they supposed supposed to answer? Do your employees know that those kind of communications in advance and training can be really critical and make or break a difference in an attack. >>That's a great point about the testing but also the communication that it really needs to be company wide. Everyone at every level needs to know how to react. Wendy, it's been so great having, >>Wait one last question. Sure. Do you have a favorite superhero growing up? >>Ooh, it's gotta be Wonder Woman. Yeah, >>Yeah, okay. Yeah, so cuz I'm always curious, there's not a lot of women in, in security in cyber. How'd you get into it? And many cyber pros like wanna save the world? >>Yeah, no, that's a great question. So I joined the Air Force, you know, I, I was a special agent doing computer crime investigations and that was a great job. And I learned about that from, we had an alumni day and all these alumni came in from the university and they were in flight suits and combat gear. And there was one woman who had long blonde flowing hair and a black suit and high heels and she was carrying a gun. What did she do? Because that's what I wanted do. >>Awesome. Love it. We >>Blonde >>Wonder Woman. >>Exactly. Wonder Woman. Wendy, it's been so great having you on the program. We, we will definitely be following unit 42 and all the great stuff that you guys are doing. Keep up the good >>Work. Thanks so much Lisa. Thank >>You. Day our pleasure. For our guest and Dave Valante, I'm Lisa Martin, live in Las Vegas at MGM Grand for Palo Alto Ignite, 22. You're watching the Cube, the leader in live enterprise and emerging tech coverage.