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Whit Crump, AWS Marketplace | Palo Alto Networks Ignite22


 

>>The Cube presents Ignite 22, brought to you by Palo Alto Networks. >>Hey guys, welcome back to the Cube, the leader in live enterprise and emerging tech coverage. We are live in Las Vegas at MGM Grand Hotel, Lisa Martin with Dave Valante, covering our first time covering Palo Alto Ignite. 22 in person. Dave, we've had some great conversations so far. We've got two days of wall to wall coverage. We're gonna be talking with Palo Alto execs, leaders, customers, partners, and we're gonna be talking about the partner ecosystem >>Next. Wow. Super important. You know, it's funny you talk about for a minute, you didn't know where we were. I, I came to Vegas in May. I feel like I never left two weeks ago reinvent, which was I, I thought the most awesome reinvent ever. And it was really all about the ecosystem and the marketplace. So super excited to have that >>Conversation. Yeah, we've got Wet Whit Krump joining us, director of America's business development worldwide channels and customer programs at AWS marketplace. Wet, welcome to the Cube. Great to have >>You. Thanks for having me. Give >>Us a, you got a big title there. Give us a little bit of flavor of your scope of work at aws. >>Yeah, sure. So I, I've been with the marketplace team now almost eight years and originally founded our channel programs. And my scope has expanded to not just cover channels, but all things related to customers. So if you think about marketplace having sort of two sides, one being very focused on the isv, I tend to manage all things related to our in customer and our, our channel partners. >>What are some of the feedback that you're getting from customers and channel partners as the marketplace has has evolved so much? >>Yeah. You know, it's, it's, it's been interesting to watch over the course of the years, getting to see it start its infancy and grow up. One of the things that we hear often from customers and from our channel partners, and maybe not so directly, is it's not about finding the things they necessarily want to buy, although that's important, but it's the actual act of how they're able to purchase things and making that a much more streamlined process, especially in large enterprises where there's a lot of complexity. We wanna make that a lot simple, simpler for our customers. >>I mean, vendor management is such a hassle, right? But, so when I come into the marketplace, it's all there. I gotta console, it's integrated, I choose what I want. The billing is simplified. How has that capability evolved since the time that you've been at aws and where do you, where do you want to take it? >>Yeah, so when we, we first started Marketplace, it was really a pay as you go model customer come, they buy whatever, you know, whatever the, the whatever the solution was. And then it was, you know, charged by the hour and then the year. And one of the things that we discovered through customer and partner feedback was especially when they're dealing with large enterprise purchases, you know, they want to be able to instantiate those custom price and terms, you know, into that contract while enjoying the benefits of, of marketplace. And that's been, I think the biggest evolution started in 2017 with private offers, 2018 with consulting partner private offers. And then we've added things on over time to streamline procurement for, for >>Customers. So one of the hottest topics right now, everybody wants to talk about the macro and the headwinds and everything else, but when you talk to customers like, look, I gotta do more with less, less, that's the big theme. Yeah. And, and I wanna optimize my spend. Cloud allows me to do that because I can dial down, I can push storage to, to lower tiers. There's a lot of different things that I can do. Yeah. What are the techniques that people are using in the ecosystem Yeah. To bring in the partner cost optimization. Yeah. >>And so one of the key things that, that partners are, are, are doing for customers, they act as that trusted advisor. And, you know, when using marketplace either directly or through a partner, you know, customers are able to really save money through a licensing flexibility. They're also able to streamline their procurement. And then if there's an at-risk spin situation, they're able to, to manage that at-risk spend by combining marketplace and AWS spin into into one, you know, basically draws down their commitments to, to the company. >>And we talk about ask at-risk spend, you might talk about user or lose IT type of spend, right? Yeah. And so you, you increase the optionality in terms of where you can get value from your cloud spend. That's >>All right. Customers are thinking about their, their IT spend more strategically now more than ever. And so they're not just thinking about how do I buy infrastructure here and then software here, data services, they wanna combine this into one place. It's a lot less to keep up with a lot, a lot less overhead for them. But also just the simplification that you alluded to earlier around, you know, all the billing and vendor management is, and now in one, one streamlined, one streamlined process. Talk >>About that as a facilitator of organizations being able to reduce their risk profile. >>Yeah, so, you know, one of the things that, that came out earlier this year with Forrester was a to were total economic impact studies for both an ISV and for the end customer. But there was also a thought leadership study done where they surveyed over 700 customers worldwide to sort of get their thoughts on procurement and risk profile management. And, and one of the things that was really, you know, really surprising was is was that, you know, I guess it was like over 78% of of respondents DEF stated that they didn't feel like their, their companies had a really well-defined governance model and that over half of software and data purchases actually went outside of procurement. And so the companies aren't really able to, don't, they don't really have eyes on all of this spin and it's substantial >>And that's a, a huge risk for the organization. >>Yeah. Huge risk for the organization. And, and you know, half of the respondents stated outright that like they viewed marketplaces a way for them to reduce their risk profile because they, they were able to have a better governance model around that. >>So what's the business case can take us through that. How, how should a customer think about that? So, okay, I get that the procurement department likes it and the CFO probably likes it, but how, what, what's the dynamic around the business? So if I'm a, let's say I'm, I'm a bus, I'm a business person, I'm a, and running the process, I got my little, I get my procurement reach around. Yeah. What does the data suggest that what's in it from me, right? From a company wide standpoint, you know, what are the, maybe the Forester guys address this. So yeah, that overall business case I think is important. >>Yeah, I think, I think one of the big headlines for the end customer is because of license flexibility is that is is about a 10% cost savings in, in license cost. They're able to right size their purchases to buy the things they actually need. They're not gonna have these big overarching ELAs. There's gonna be a lot of other things in there that, that they don't, they don't really aren't gonna really directly use. You're talking about shelfware, you know, that sort of the classic term buy something, it never gets used, you know, also from just a, a getting things done perspective, big piece of feedback from customers is the contracting process takes a long time. It takes several months, especially for a large purchase. And a lot of those discussions are very repetitive. You know, you're talking about the same things over and over again. And we actually built a feature called standardized contract where we talked to a number of customers and ISVs distilled a contract down into a, a largely a set of terms that both sides already agreed to. And it cuts that, that contract time down by 90%. So if you're a legal team in a company, there's only so many of you and you have a lot of things to get done. If you can shave 90% off your time, that that's, that's now you can now work on a lot of other things for the, the corporation. Right. >>A lot of business impact there. You think faster time to value, faster time to market workforce optimization. >>Yeah. Yeah. I mean, it, it, you know, from an ISV standpoint, the measurement is they're, they're able to close deals about 40% faster, which is great for the isv. I mean obviously they love that. But if you're a customer, you're actually getting the innovative technologies you need 40% faster. So you can actually do the work you want to take it to your customers and drive the business. >>You guys recently launched, what is it, vendor Insights? Yeah. Talk a little bit about that, the value. What are some of the things that you're seeing with that? >>Yeah, so that goes into the, the onboarding value add of marketplaces. The number of things that go into, to cutting that time according to Forrester by 75%. But Vendor Insights was based on a key piece, offa impact from customers. So, you know, marketplace is used for, one of the reasons is discoverability by customers, Hey, what is the broader landscape? Look for example of security or storage partners, you know, trying to, trying to understand what is even available. And then the double click is, alright, well how does that company, or how does that vendor fit into my risk profile? You know, understanding what their compliance metrics are, things of that nature. And so historically they would have to, a customer would've to go to an ISV and say, all right, I want you to fill out this form, you know that my questionnaire. And so they would trade this back and forth as they have questions. Now with vendor insights, a customer can actually subscribe to this and they're able to actually see the risk profile of that vendor from the inside out, you know, from the inside of their SaaS application, what does it look like on a real time basis? And they can go back and look at that whenever they want. And you know, the, the, the feedback since the launch has been fantastic. And that, and I think that helps us double down on the already the, the onboarding benefits that we are providing customers. >>This, this, I wanna come back to this idea of cost optimization and, and try to tie it into predictability. You know, a lot of people, you know, complain, oh, I got surprised at the end of the month. So if I understand it wit by, by leveraging the marketplace and the breadth that you have in the marketplace, I can say, okay, look, I'm gonna spend X amount on tech. Yeah. And, and this approach allows me to say, all right, because right now procurement or historically procurement's been a bunch of stove pipes, I can't take from here and easily put it over there. Right. You're saying that this not only addresses the sort of cost optimization, does it also address the predictability challenge? >>Yeah, and I, I think another way to describe that is, is around cost controls. And you know, just from a reporting perspective, you know, we, we have what are called cost utilization reports or curve files. And we provide those to customers anytime they want and they can load those into Tableau, use whatever analysis tools that they want to be able to use. And so, and then you can actually tag usage in those reports. And what we're really talking about is helping customers adopt thin op practices. So, you know, develop directly for the cloud customers are able to understand, okay, who's using what, when and where. So everyone's informed that creates a really collaborative environment. It also holds people accountable for their spin. So that, you know, again, talking about shelfware, we bought things we're not gonna use or we're overusing people are using software that they probably don't really need to. And so that's, that adds to that predictable is everyone has great visibility into what's happening. And there's >>Another, I mean, of course saving money is, is, is in vogue right now because you know, the headwinds and the economics, et cetera. But there's also another side of the equation, which is, I mean, I see this a lot. You know, the CFO says financial people, why is our cloud bill so high? Well it's because we're actually driving all this revenue. And so, you know, you've seen it so many so often in companies, you know, the, the spreadsheet analysis says, oh, cut that. Well, what happens to revenue if you cut that? Right? Yeah. So with that visibility, the answer may be, well actually if we double down on that, yeah, we're actually gonna make more money cuz we actually have a margin on this and it's, it's got operating leverage. So if we double that, you know, we could, so that kind of cross organization communication to make better decisions, I think is another key factor. Yeah. >>Huge impact there. Talk ultimately about how the buyer's journey seems to have been really transformed >>The >>Correct. Right? So if you're, if you're a buyer, you know, initially to your point is, you know, I'm just looking for a point solution, right? And then you move on to the next one and the next one. And now, you know, working with our teams and using the platform, you know, and frankly customers are thinking more strategically about their IT spend holistically. The conversations that we're having with us is, it's not about how do I find the solution today, but here's my forward looking software spend, or I'm going through a migration, I wanna rationalize the software portfolio I have today as I'm gonna lift and shift it to aws. You know, what is going to make the trip? What are we gonna discard entirely because it's not really optimized for the cloud. Or there's that shelf wheel component, which is, hey, you know, maybe 15 to 25% of my portfolio, it's just not even getting utilized. And that, and that's a sunk cost to your point, which is, you know, that's, that's money I could be using on something that really impacts the bottom line in various areas of the business. Right. >>What would you say is the number one request you get or feedback you get from the end customers? And how is that different from what you hear from the channel partners? How aligned or Yeah. Are those >>Vectors? I would say from a customer perspective, one of the key things I hear about is around visibility of spin, right? And I was just talking about these reports and you know, using cost optimization tools, being able to use features like identity and access management, managing entitlements, private marketplaces. Basically them being able to have a stronger governance model in the cloud. For one thing, it's, it's, you know, keeping everybody on track like some of the points I was talking about earlier, but also cost, cost optimization around, you know, limiting vendor sprawl. Are we actually really using all the things that we need? And then from a channel partner perspective, you know, some of the things I talked about earlier about that 40% faster sales cycle, you know, that that TEI or the total economic impact study that was done by Forrester was, was built for the isv. >>But if you're a channel partner sitting between the customer and the isv, you kind of get to, you get a little bit of the best of both worlds, right? You're acting as that, you're acting as that that advisor. And so if you're a channel partner, the procurement streamlining is a huge benefit because the, you know, like you said, saving money is in vogue right now. You're trying to do more with less. So if you're thinking about 20, 27% faster win rates, 40% faster time to close, and you're the customer who's trying to impact the bottom line by, by innovating more, more quickly, those two pieces of feedback are really coming together and meeting in, in the middle >>Throughout 2021, or sorry, 2022, our survey partner, etr Enterprise Technology Research has asked their panel a question is what's your strategy for, you know, doing more with less? By far the number one response has been consolidating redundant vendors. Yes. And then optimizing cloud was, you know, second, but, but way, way lower than that. The number from last survey went from 34%. It's now up to 44% in the January survey, which is in the field, which they gave me a glimpse to last night. So you're seeing dramatic uptick Yeah. In that point. Yeah. And then you guys are helping, >>We, we definitely are. I mean, it, there's the reporting piece so they have a better visibility of what they're doing. And then you think about a, a feature like private marketplace and manage entitlements. So private marketplace enables a customer to create their own private marketplace as the name states where they can limit access to it for certain types of software to the actual in customer who needs to use that software. And so, you know, not everybody needs a license to software X, right? And so that helps with the sprawl comment to your point, that's, that's on the increase, right? Am I actually spending money on things that we need to use? >>But also on the consolidation front, you, we, we talked with nikesh an hour or so ago, he was mentioning on stage, if you, if you just think of this number of security tools or cybersecurity tools that an organization has on its network, 30 to 50. And we were talking about, well, how does Palo Alto Networks what's realistic in terms of consolidation? But it sounds like what you're doing in the marketplace is giving organizations the visibility, correct, for sure. Into what they're running, usage spend, et cetera, to help facilitate ultimately at some point facilitate a strategic consolidation. >>It's, that's exactly right. And if you, you think about cost optimization, our procurement features, you know, the, the practice that we're trying to help customers around, around finops, it's all about helping customers build a, a modern procurement practice and supply chain. And so that helps with, with that point exactly. The keynotes >>Point. Exactly. So last question for you. What, what's next? What can we expect? >>Oh, so what's next for me is, you know, I, I really want to, you know, my channel business for example, you know, I want to think about enabling new types of partners. So if we've worked really heavily with resellers, we worked very heavily with Palo Alto on the reseller community, how are we bringing in more services partners of various types? You know, the gsi, the distributors, cloud service providers, managed security service providers was in a keynote yesterday listening to Palo Alto talk about their five routes to market. And, you know, they had these bubbles. And so I was like, gosh, that's exactly how I'm thinking about the business is how am I expanding my own footprint to customers that have deeper, I mean, excuse me, to partners that have deeper levels of cloud knowledge, can be more of that advisor, help customers really understand how to maximize their business on aws. And, and you know, my job is to really help facilitate that, that innovative technology through those partners. >>So sounds like powerful force, that ecosystem. Exactly. Great alignment. AWS and Palo Alto, thank you so much for joining us with, we >>Appreciate, thanks for having >>With what's going on at aws, the partner network, the mp, and all that good stuff. That's really the value in it for customers, ISVs and channel partners. I like. We appreciate your insights. >>Thank you. Thanks for having me. Thank you. >>Our guests and Dave Valante. I'm Lisa Martin. You're watching the Cube Lee Leer in live enterprise and emerging tech coverage.

Published Date : Dec 13 2022

SUMMARY :

The Cube presents Ignite 22, brought to you by Palo Alto the partner ecosystem You know, it's funny you talk about for a minute, you didn't know where we were. Great to have Give Us a, you got a big title there. So if you think about marketplace having sort of two sides, One of the things that we hear often from customers and from since the time that you've been at aws and where do you, where do you want to take it? And then it was, you know, charged by the hour and then the year. but when you talk to customers like, look, I gotta do more with less, less, that's the big theme. partner, you know, customers are able to really save money through a licensing flexibility. And we talk about ask at-risk spend, you might talk about user or lose IT type of spend, right? But also just the simplification that you alluded to earlier around, Yeah, so, you know, one of the things that, that came out earlier this year with Forrester And, and you know, half of the respondents stated outright that like From a company wide standpoint, you know, what are the, maybe the Forester guys address this. You're talking about shelfware, you know, that sort of the classic term buy something, it never gets used, You think faster time to value, faster time to market workforce optimization. So you can actually do the work you want to take it to your customers and drive the business. What are some of the things that you're seeing with that? the inside out, you know, from the inside of their SaaS application, what does it look like on a real time basis? You know, a lot of people, you know, complain, oh, I got surprised at the end of the month. So, you know, develop directly for the cloud customers are able to understand, And so, you know, Huge impact there. And now, you know, working with our teams and using the platform, you know, And how is that different from what you hear from the channel partners? And I was just talking about these reports and you know, using cost optimization a huge benefit because the, you know, like you said, saving money is in vogue right now. And then you guys are helping, And so, you know, not everybody needs a license to software And we were talking about, well, how does Palo Alto Networks what's our procurement features, you know, the, the practice that we're trying to help customers around, So last question for you. Oh, so what's next for me is, you know, I, I really want thank you so much for joining us with, we That's really the value in it for customers, ISVs and channel partners. Thanks for having me. You're watching the Cube Lee Leer in

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Day 4 Keynote Analysis | AWS re:Invent 2022


 

(upbeat music) >> Good morning everybody. Welcome back to Las Vegas. This is day four of theCUBE's wall-to-wall coverage of our Super Bowl, aka AWS re:Invent 2022. I'm here with my co-host, Paul Gillin. My name is Dave Vellante. Sanjay Poonen is in the house, CEO and president of Cohesity. He's sitting in as our guest market watcher, market analyst, you know, deep expertise, new to the job at Cohesity. He was kind enough to sit in, and help us break down what's happening at re:Invent. But Paul, first thing, this morning we heard from Werner Vogels. He was basically given a masterclass on system design. It reminded me of mainframes years ago. When we used to, you know, bury through those IBM blue books and red books. You remember those Sanjay? That's how we- learned back then. >> Oh God, I remember those, Yeah. >> But it made me think, wow, now you know IBM's more of a systems design, nobody talks about IBM anymore. Everybody talks about Amazon. So you wonder, 20 years from now, you know what it's going to be. But >> Well- >> Werner's amazing. >> He pulled out a 24 year old document. >> Yup. >> That he had written early in Amazon's evolution about synchronous design or about essentially distributed architectures that turned out to be prophetic. >> His big thing was nature is asynchronous. So systems are asynchronous. Synchronous is an illusion. It's an abstraction. It's kind of interesting. But, you know- >> Yeah, I mean I've had synonyms for things. Timeless architecture. Werner's an absolute legend. I mean, when you think about folks who've had, you know, impact on technology, you think of people like Jony Ive in design. >> Dave: Yeah. >> You got to think about people like Werner in architecture and just the fact that Andy and the team have been able to keep him engaged that long... I pay attention to his keynote. Peter DeSantis has obviously been very, very influential. And then of course, you know, Adam did a good job, you know, watching from, you know, having watched since I was at the first AWS re:Invent conference, at time was President SAP and there was only a thousand people at this event, okay? Andy had me on stage. I think I was one of the first guest of any tech company in 2011. And to see now this become like, it's a mecca. It's a mother of all IT events, and watch sort of even the transition from Andy to Adam is very special. I got to catch some of Ruba's keynote. So while there's some new people in the mix here, this has become a force of nature. And the last time I was here was 2019, before Covid, watched the last two ones online. But it feels like, I don't know 'about what you guys think, it feels like it's back to 2019 levels. >> I was here in 2019. I feel like this was bigger than 2019 but some people have said that it's about the same. >> I think it was 60,000 versus 50,000. >> Yes. So close. >> It was a little bigger in 2019. But it feels like it's more active. >> And then last year, Sanjay, you weren't here but it was 25,000, which was amazing 'cause it was right in that little space between Omicron, before Omicron hit. But you know, let me ask you a question and this is really more of a question about Amazon's maturity and I know you've been following them since early days. But the way I get the question, number one question I get from people is how is Amazon AWS going to be different under Adam than it was under Andy? What do you think? >> I mean, Adam's not new because he was here before. In some senses he knows the Amazon culture from prior, when he was running sales and marketing prior. But then he took the time off and came back. I mean, this will always be, I think, somewhat Andy's baby, right? Because he was the... I, you know, sent him a text, "You should be really proud of what you accomplished", but you know, I think he also, I asked him when I saw him a few weeks ago "Are you going to come to re:Invent?" And he says, "No, I want to leave this to be Adam's show." And Adam's going to have a slightly different view. His keynotes are probably half the time. It's a little bit more vision. There was a lot more customer stories at the beginning of it. Taking you back to the inspirational pieces of it. I think you're going to see them probably pulling up the stack and not just focused in infrastructure. Many of their platform services are evolved. Many of their, even application services. I'm surprised when I talk to customers. Like Amazon Connect, their sort of call center type technologies, an app layer. It's getting a lot. I mean, I've talked to a couple of Fortune 500 companies that are moving off Ayer to Connect. I mean, it's happening and I did not know that. So it's, you know, I think as they move up the stack, the platform's gotten more... The data centric stack has gotten, and you know, in the area we're working with Cohesity, security, data protection, they're an investor in our company. So this is an important, you know, both... I think tech player and a partner for many companies like us. >> I wonder the, you know, the marketplace... there's been a big push on the marketplace by all the cloud companies last couple of years. Do you see that disrupting the way softwares, enterprise software is sold? >> Oh, for sure. I mean, you have to be a ostrich with your head in the sand to not see this wave happening. I mean, what's it? $150 billion worth of revenue. Even though the growth rates dipped a little bit the last quarter or so, it's still aggregatively between Amazon and Azure and Google, you know, 30% growth. And I think we're still in the second or third inning off a grand 1 trillion or 2 trillion of IT, shifting not all of it to the cloud, but significantly faster. So if you add up all of the big things of the on-premise world, they're, you know, they got to a certain size, their growth is stable, but stalling. These guys are growing significantly faster. And then if you add on top of them, platform companies the data companies, Snowflake, MongoDB, Databricks, you know, Datadog, and then apps companies on top of that. I think the move to the Cloud is inevitable. In SaaS companies, I don't know why you would ever implement a CRM solution on-prem. It's all gone to the Cloud. >> Oh, it is. >> That happened 15 years ago. I mean, begin within three, five years of the advent of Salesforce. And the same thing in HR. Why would you deploy a HR solution now? You've got Workday, you've got, you know, others that are so some of those apps markets are are just never coming back to an on-prem capability. >> Sanjay, I want to ask you, you built a reputation for being able to, you know, forecast accurately, hit your plan, you know, you hit your numbers, you're awesome operator. Even though you have a, you know, technology degree, which you know, that's a two-tool star, multi-tool star. But I call it the slingshot economy. This is like, I mean I've seen probably more downturns than anybody in here, you know, given... Well maybe, maybe- >> Maybe me. >> You and I both. I've never seen anything like this, where where visibility is so unpredictable. The economy is sling-shotting. It's like, oh, hurry up, go Covid, go, go go build, build, build supply, then pull back. And now going forward, now pulling back. Slootman said, you know, on the call, "Hey the guide, is the guide." He said, "we put it out there, We do our best to hit it." But you had CrowdStrike had issues you know, mid-market, ServiceNow. I saw McDermott on the other day on the, on the TV. I just want to pay, you know, buy from the guy. He's so (indistinct) >> But mixed, mixed results, Salesforce, you know, Octa now pre-announcing, hey, they're going to be, or announcing, you know, better visibility, forward guide. Elastic kind of got hit really hard. HPE and Dell actually doing really well in the enterprise. >> Yep. >> 'Course Dell getting killed in the client. But so what are you seeing out there? How, as an executive, do you deal with such poor visibility? >> I think, listen, what the last two or three years have taught us is, you know, with the supply chain crisis, with the surge that people thought you may need of, you know, spending potentially in the pandemic, you have to start off with your tech platform being 10 x better than everybody else. And differentiate, differentiate. 'Cause in a crowded market, but even in a market that's getting tougher, if you're not differentiating constantly through technology innovation, you're going to get left behind. So you named a few places, they're all technology innovators, but even if some of them are having challenges, and then I think you're constantly asking yourselves, how do you move from being a point product to a platform with more and more services where you're getting, you know, many of them moving really fast. In the case of Roe, I like him a lot. He's probably one of the most savvy operators, also that I respect. He calls these speedboats, and you know, his core platform started off with the firewall network security. But he's built now a very credible cloud security, cloud AI security business. And I think that's how you need to be thinking as a tech executive. I mean, if you got core, your core beachhead 10 x better than everybody else. And as you move to adjacencies in these new platforms, have you got now speedboats that are getting to a point where they are competitive advantage? Then as you think of the go-to-market perspective, it really depends on where you are as a company. For a company like our size, we need partners a lot more. Because if we're going to, you know, stand on the shoulders of giants like Isaac Newton said, "I see clearly because I stand on the shoulders giants." I need to really go and cultivate Amazon so they become our lead partner in cloud. And then appropriately Microsoft and Google where I need to. And security. Part of what we announced last week was, last month, yeah, last couple of weeks ago, was the data security alliance with the biggest security players. What was I trying to do with that? First time ever done in my industry was get Palo Alto, CrowdStrike, Wallace, Tenable, CyberArk, Splunk, all to build an alliance with me so I could stand on their shoulders with them helping me. If you're a bigger company, you're constantly asking yourself "how do you make sure you're getting your, like Amazon, their top hundred customers spending more with that?" So I think the the playbook evolves, and I'm watching some of these best companies through this time navigate through this. And I think leadership is going to be tested in enormously interesting ways. >> I'll say. I mean, Snowflake is really interesting because they... 67% growth, which is, I mean, that's best in class for a company that's $2 billion. And, but their guide was still, you know, pretty aggressive. You know, so it's like, do you, you know, when it when it's good times you go, "hey, we can we can guide conservatively and know we can beat it." But when you're not certain, you can't dial down too far 'cause your investors start to bail on you. It's a really tricky- >> But Dave, I think listen, at the end of the day, I mean every CEO should not be worried about the short term up and down in the stock price. You're building a long-term multi-billion dollar company. In the case of Frank, he has, I think I shot to a $10 billion, you know, analytics data warehousing data management company on the back of that platform, because he's eyeing the market that, not just Teradata occupies today, but now Oracle occupies or other databases, right? So his tam as it grows bigger, you're going to have some of these things, but that market's big. I think same with Palo Alto. I mean Datadog's another company, 75% growth. >> Yeah. >> At 20% margins, like almost rule of 95. >> Amazing. >> When they're going after, not just the observability market, they're eating up the sim market, security analytics, the APM market. So I think, you know, that's, you look at these case studies of companies who are going from point product to platforms and are steadily able to grow into new tams. You know, to me that's very inspiring. >> I get it. >> Sanjay: That's what I seek to do at our com. >> I get that it's a marathon, but you know, when you're at VMware, weren't you looking at the stock price every day just out of curiosity? I mean listen, you weren't micromanaging it. >> You do, but at the end of the day, and you certainly look at the days of earnings and so on so forth. >> Yeah. >> Because you want to create shareholder value. >> Yeah. >> I'm not saying that you should not but I think in obsession with that, you know, in a short term, >> Going to kill ya. >> Makes you, you know, sort of myopically focused on what may not be the right thing in the long term. Now in the long arc of time, if you're not creating shareholder value... Look at what happened to Steve Bomber. You needed Satya to come in to change things and he's created a lot of value. >> Dave: Yeah, big time. >> But I think in the short term, my comments were really on the quarter to quarter, but over a four a 12 quarter, if companies are growing and creating profitable growth, they're going to get the valuation they deserve. >> Dave: Yeah. >> Do you the... I want to ask you about something Arvind Krishna said in the previous IBM earnings call, that IT is deflationary and therefore it is resistant to the macroeconomic headwinds. So IT spending should actually thrive in a deflation, in a adverse economic climate. Do you think that's true? >> Not all forms of IT. I pay very close attention to surveys from, whether it's the industry analysts or the Morgan Stanleys, or Goldman Sachs. The financial analysts. And I think there's a gluc in certain sectors that will get pulled back. Traditional view is when the economies are growing people spend on the top line, front office stuff, sales, marketing. If you go and look at just the cloud 100 companies, which are the hottest private companies, and maybe with the public market companies, there's way too many companies focused on sales and marketing. Way too many. I think during a downsizing and recession, that's going to probably shrink some, because they were all built for the 2009 to 2021 era, where it was all about the top line. Okay, maybe there's now a proposition for companies who are focused on cost optimization, supply chain visibility. Security's been intangible, that I think is going to continue to an investment. So I tell, listen, if you are a tech investor or if you're an operator, pay attention to CIO priorities. And right now, in our business at Cohesity, part of the reason we've embraced things like ransomware protection, there is a big focus on security. And you know, by intelligently being a management and a security company around data, I do believe we'll continue to be extremely relevant to CIO budgets. There's a ransomware, 20 ransomware attempts every second. So things of that kind make you relevant in a bank. You have to stay relevant to a buying pattern or else you lose momentum. >> But I think what's happening now is actually IT spending's pretty good. I mean, I track this stuff pretty closely. It's just that expectations were so high and now you're seeing earnings estimates come down and so, okay, and then you, yeah, you've got the, you know the inflationary factors and your discounted cash flows but the market's actually pretty good. >> Yeah. >> You know, relative to other downturns that if this is not a... We're not actually not in a downturn. >> Yeah. >> Not yet anyway. It may be. >> There's a valuation there. >> You have to prepare. >> Not sales. >> Yeah, that's right. >> When I was on CNBC, I said "listen, it's a little bit like that story of Joseph. Seven years of feast, seven years of famine." You have to prepare for potentially your worst. And if it's not the worst, you're in good shape. So will it be a recession 2023? Maybe. You know, high interest rates, inflation, war in Russia, Ukraine, maybe things do get bad. But if you belt tightening, if you're focused in operational excellence, if it's not a recession, you're pleasantly surprised. If it is one, you're prepared for it. >> All right. I'm going to put you in the spot and ask you for predictions. Expert analysis on the World Cup. What do you think? Give us the breakdown. (group laughs) >> As my... I wish India was in the World Cup, but you can't get enough Indians at all to play soccer well enough, but we're not, >> You play cricket, though. >> I'm a US man first. I would love to see one of Brazil, or Argentina. And as a Messi person, I don't know if you'll get that, but it would be really special for Messi to lead, to end his career like Maradonna winning a World Cup. I don't know if that'll happen. I'm probably going to go one of the Latin American countries, if the US doesn't make it far enough. But first loyalty to the US team, and then after one of the Latin American countries. >> And you think one of the Latin American countries is best bet to win or? >> I don't know. It's hard to tell. They're all... What happens now at this stage >> So close, right? >> is anybody could win. >> Yeah. You just have lots of shots of gold. I'm a big soccer fan. It could, I mean, I don't know if the US is favored to win, but if they get far enough, you get to the finals, anybody could win. >> I think they get Netherlands next, right? >> That's tough. >> Really tough. >> But... The European teams are good too, but I would like to see US go far enough, and then I'd like to see Latin America with team one of Argentina, or Brazil. That's my prediction. >> I know you're a big Cricket fan. Are you able to follow Cricket the way you like? >> At god unearthly times the night because they're in Australia, right? >> Oh yeah. >> Yeah. >> I watched the T-20 World Cup, select games of it. Yeah, you know, I'm not rapidly following every single game but the World Cup games, I catch you. >> Yeah, it's good. >> It's good. I mean, I love every sport. American football, soccer. >> That's great. >> You get into basketball now, I mean, I hope the Warriors come back strong. Hey, how about the Warriors Celtics? What do we think? We do it again? >> Well- >> This year. >> I'll tell you what- >> As a Boston Celtics- >> I would love that. I actually still, I have to pay off some folks from Palo Alto office with some bets still. We are seeing unprecedented NBA performance this year. >> Yeah. >> It's amazing. You look at the stats, it's like nothing. I know it's early. Like nothing we've ever seen before. So it's exciting. >> Well, always a pleasure talking to you guys. >> Great to have you on. >> Thanks for having me. >> Thank you. Love the expert analysis. >> Sanjay Poonen. Dave Vellante. Keep it right there. re:Invent 2022, day four. We're winding up in Las Vegas. We'll be right back. You're watching theCUBE, the leader in enterprise and emerging tech coverage. (lighthearted soft music)

Published Date : Dec 1 2022

SUMMARY :

When we used to, you know, Yeah. So you wonder, 20 years from now, out to be prophetic. But, you know- I mean, when you think you know, watching from, I feel like this was bigger than 2019 I think it was 60,000 But it feels like it's more active. But you know, let me ask you a question So this is an important, you know, both... I wonder the, you I mean, you have to be a ostrich you know, others that are so But I call it the slingshot economy. I just want to pay, you or announcing, you know, better But so what are you seeing out there? I mean, if you got core, you know, pretty aggressive. I think I shot to a $10 billion, you know, like almost rule of 95. So I think, you know, that's, I seek to do at our com. I mean listen, you and you certainly look Because you want to Now in the long arc of time, on the quarter to quarter, I want to ask you about And you know, by intelligently But I think what's happening now relative to other downturns It may be. But if you belt tightening, to put you in the spot but you can't get enough Indians at all But first loyalty to the US team, It's hard to tell. if the US is favored to win, and then I'd like to see Latin America the way you like? Yeah, you know, I'm not rapidly I mean, I love every sport. I mean, I hope the to pay off some folks You look at the stats, it's like nothing. talking to you guys. Love the expert analysis. in enterprise and emerging tech coverage.

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Felix Van de Maele, Collibra, Data Citizens 22


 

(upbeat techno music) >> Collibra is a company that was founded in 2008 right before the so-called modern big data era kicked into high gear. The company was one of the first to focus its business on data governance. Now, historically, data governance and data quality initiatives, they were back office functions, and they were largely confined to regulated industries that had to comply with public policy mandates. But as the cloud went mainstream the tech giants showed us how valuable data could become, and the value proposition for data quality and trust, it evolved from primarily a compliance driven issue, to becoming a linchpin of competitive advantage. But, data in the decade of the 2010s was largely about getting the technology to work. You had these highly centralized technical teams that were formed and they had hyper-specialized skills, to develop data architectures and processes, to serve the myriad data needs of organizations. And it resulted in a lot of frustration, with data initiatives for most organizations, that didn't have the resources of the cloud guys and the social media giants, to really attack their data problems and turn data into gold. This is why today, for example, there's quite a bit of momentum to re-thinking monolithic data architectures. You see, you hear about initiatives like Data Mesh and the idea of data as a product. They're gaining traction as a way to better serve the the data needs of decentralized business users. You hear a lot about data democratization. So these decentralization efforts around data, they're great, but they create a new set of problems. Specifically, how do you deliver, like a self-service infrastructure to business users and domain experts? Now the cloud is definitely helping with that but also, how do you automate governance? This becomes especially tricky as protecting data privacy has become more and more important. In other words, while it's enticing to experiment, and run fast and loose with data initiatives, kind of like the Wild West, to find new veins of gold, it has to be done responsibly. As such, the idea of data governance has had to evolve to become more automated and intelligent. Governance and data lineage is still fundamental to ensuring trust as data. It moves like water through an organization. No one is going to use data that is entrusted. Metadata has become increasingly important for data discovery and data classification. As data flows through an organization, the continuously ability to check for data flaws and automating that data quality, they become a functional requirement of any modern data management platform. And finally, data privacy has become a critical adjacency to cyber security. So you can see how data governance has evolved into a much richer set of capabilities than it was 10 or 15 years ago. Hello and welcome to theCUBE's coverage of Data Citizens made possible by Collibra, a leader in so-called Data intelligence and the host of Data Citizens 2022, which is taking place in San Diego. My name is Dave Vellante and I'm one of the hosts of our program which is running in parallel to Data Citizens. Now at theCUBE we like to say we extract the signal from the noise, and over the next couple of days we're going to feature some of the themes from the keynote speakers at Data Citizens, and we'll hear from several of the executives. Felix Van de Maele, who is the co-founder and CEO of Collibra, will join us. Along with one of the other founders of Collibra, Stan Christiaens, who's going to join my colleague Lisa Martin. I'm going to also sit down with Laura Sellers, she's the Chief Product Officer at Collibra. We'll talk about some of the the announcements and innovations they're making at the event, and then we'll dig in further to data quality with Kirk Haslbeck. He's the Vice President of Data Quality at Collibra. He's an amazingly smart dude who founded Owl DQ, a company that he sold to Collibra last year. Now, many companies they didn't make it through the Hadoop era, you know they missed the industry waves and they became driftwood. Collibra, on the other hand, has evolved its business, they've leveraged the cloud, expanded its product portfolio and leaned in heavily to some major partnerships with cloud providers as well as receiving a strategic investment from Snowflake, earlier this year. So, it's a really interesting story that we're thrilled to be sharing with you. Thanks for watching and I hope you enjoy the program. (upbeat rock music) Last year theCUBE covered Data Citizens, Collibra's customer event, and the premise that we put forth prior to that event was that despite all the innovation that's gone on over the last decade or more with data, you know starting with the Hadoop movement, we had Data lakes, we had Spark, the ascendancy of programming languages like Python, the introduction of frameworks like Tensorflow, the rise of AI, Low Code, No Code, et cetera. Businesses still find it's too difficult to get more value from their data initiatives, and we said at the time, you know maybe it's time to rethink data innovation. While a lot of the effort has been focused on, you more efficiently storing and processing data, perhaps more energy needs to go into thinking about the people and the process side of the equation. Meaning, making it easier for domain experts to both gain insights from data, trust the data, and begin to use that data in new ways, fueling data products, monetization, and insights. Data Citizens 2022 is back and we're pleased to have Felix Van de Maele who is the founder and CEO of Collibra. He's on theCUBE. We're excited to have you Felix. Good to see you again. >> Likewise Dave. Thanks for having me again. >> You bet. All right, we're going to get the update from Felix on the current data landscape, how he sees it why data intelligence is more important now than ever, and get current on what Collibra has been up to over the past year, and what's changed since Data citizens 2021, and we may even touch on some of the product news. So Felix, we're living in a very different world today with businesses and consumers. They're struggling with things like supply chains, uncertain economic trends and we're not just snapping back to the 2010s, that's clear, and that's really true as well in the world of data. So what's different in your mind, in the data landscape of the 2020s, from the previous decade, and what challenges does that bring for your customers? >> Yeah, absolutely, and and I think you said it well, Dave and the intro that, that rising complexity and fragmentation, in the broader data landscape, that hasn't gotten any better over the last couple of years. When when we talk to our customers, that level of fragmentation, the complexity, how do we find data that we can trust, that we know we can use, has only gotten more more difficult. So that trend that's continuing, I think what is changing is that trend has become much more acute. Well, the other thing we've seen over the last couple of years is that the level of scrutiny that organizations are under, respect to data, as data becomes more mission critical, as data becomes more impactful than important, the level of scrutiny with respect to privacy, security, regulatory compliance, as only increasing as well. Which again, is really difficult in this environment of continuous innovation, continuous change, continuous growing complexity, and fragmentation. So, it's become much more acute. And to your earlier point, we do live in a different world and and the past couple of years we could probably just kind of brute force it, right? We could focus on, on the top line, there was enough kind of investments to be, to be had. I think nowadays organizations are focused or are, are, are are, are, are in a very different environment where there's much more focus on cost control, productivity, efficiency, how do we truly get the value from that data? So again, I think it just another incentive for organization to now truly look at data and to scale with data, not just from a a technology and infrastructure perspective, but how do we actually scale data from an organizational perspective, right? You said at the, the people and process, how do we do that at scale? And that's only, only, only becoming much more important, and we do believe that the, the economic environment that we find ourselves in today is going to be catalyst for organizations to really take that more seriously if, if, if you will, than they maybe have in the have in the past. >> You know, I don't know when you guys founded Collibra, if you had a sense as to how complicated it was going to get, but you've been on a mission to really address these problems from the beginning. How would you describe your, your, your mission and what are you doing to address these challenges? >> Yeah, absolutely. We, we started Collibra in 2008. So, in some sense and the, the last kind of financial crisis and that was really the, the start of Collibra, where we found product market fit, working with large financial institutions to help them cope with the increasing compliance requirements that they were faced with because of the, of the financial crisis. And kind of here we are again, in a very different environment of course 15 years, almost 15 years later, but data only becoming more important. But our mission to deliver trusted data for every user, every use case and across every source, frankly, has only become more important. So, what has been an incredible journey over the last 14, 15 years, I think we're still relatively early in our mission to again, be able to provide everyone, and that's why we call it Data Citizens, we truly believe that everyone in the organization should be able to use trusted data in an easy, easy matter. That mission is is only becoming more important, more relevant. We definitely have a lot more work ahead of us because we still relatively early in that, in that journey. >> Well that's interesting, because you know, in my observation it takes 7 to 10 years to actually build a company, and then the fact that you're still in the early days is kind of interesting. I mean, you, Collibra's had a good 12 months or so since we last spoke at Data Citizens. Give us the latest update on your business. What do people need to know about your current momentum? >> Yeah, absolutely. Again, there's a lot of tailwind organizations that are only maturing their data practices and we've seen that kind of transform or influence a lot of our business growth that we've seen, broader adoption of the platform. We work at some of the largest organizations in the world with its Adobe, Heineken, Bank of America and many more. We have now over 600 enterprise customers, all industry leaders and every single vertical. So it's, it's really exciting to see that and continue to partner with those organizations. On the partnership side, again, a lot of momentum in the org in the, in the market with some of the cloud partners like Google, Amazon, Snowflake, Data Breaks, and and others, right? As those kind of new modern data infrastructures, modern data architectures, are definitely all moving to the cloud. A great opportunity for us, our partners, and of course our customers, to help them kind of transition to the cloud even faster. And so we see a lot of excitement and momentum there. We did an acquisition about 18 months ago around data quality, data observability, which we believe is an enormous opportunity. Of course data quality isn't new but I think there's a lot of reasons why we're so excited about quality and observability now. One, is around leveraging AI machine learning again to drive more automation. And a second is that those data pipelines, that are now being created in the cloud, in these modern data architecture, architectures, they've become mission critical. They've become real time. And so monitoring, observing those data pipelines continuously, has become absolutely critical so that they're really excited about, about that as well. And on the organizational side, I'm sure you've heard the term around kind of data mesh, something that's gaining a lot of momentum, rightfully so. It's really the type of governance that we always believed in. Federated, focused on domains, giving a lot of ownership to different teams. I think that's the way to scale data organizations, and so that aligns really well with our vision and from a product perspective, we've seen a lot of momentum with our customers there as well. >> Yeah, you know, a couple things there. I mean, the acquisition of OwlDQ, you know Kirk Haslbeck and, and their team. It's interesting, you know the whole data quality used to be this back office function and and really confined to highly regulated industries. It's come to the front office, it's top of mind for Chief Data Officers. Data mesh, you mentioned you guys are a connective tissue for all these different nodes on the data mesh. That's key. And of course we see you at all the shows. You're, you're a critical part of many ecosystems and you're developing your own ecosystem. So, let's chat a little bit about the, the products. We're going to go deeper into products later on, at Data Citizens 22, but we know you're debuting some, some new innovations, you know, whether it's, you know, the the under the covers in security, sort of making data more accessible for people, just dealing with workflows and processes, as you talked about earlier. Tell us a little bit about what you're introducing. >> Yeah, absolutely. We we're super excited, a ton of innovation. And if we think about the big theme and like, like I said, we're still relatively early in this, in this journey towards kind of that mission of data intelligence that really bolts and compelling mission. Either customers are still start, are just starting on that, on that journey. We want to make it as easy as possible for the, for organization to actually get started, because we know that's important that they do. And for our organization and customers, that have been with us for some time, there's still a tremendous amount of opportunity to kind of expand the platform further. And again to make it easier for, really to, to accomplish that mission and vision around that Data Citizen, that everyone has access to trustworthy data in a very easy, easy way. So that's really the theme of a lot of the innovation that we're driving, a lot of kind of ease of adoption, ease of use, but also then, how do we make sure that, as clear becomes this kind of mission critical enterprise platform, from a security performance, architecture scale supportability, that we're truly able to deliver that kind of an enterprise mission critical platform. And so that's the big theme. From an innovation perspective, from a product perspective, a lot of new innovation that we're really excited about. A couple of highlights. One, is around data marketplace. Again, a lot of our customers have plans in that direction, How to make it easy? How do we make How do we make available to true kind of shopping experience? So that anybody in the organization can, in a very easy search first way, find the right data product, find the right dataset, that they can then consume. Usage analytics, how do you, how do we help organizations drive adoption? Tell them where they're working really well and where they have opportunities. Homepages again to, to make things easy for, for people, for anyone in your organization, to kind of get started with Collibra. You mentioned Workflow Designer, again, we have a very powerful enterprise platform, one of our key differentiators is the ability to really drive a lot of automation through workflows. And now we provided a, a new Low-Code, No-Code kind of workflow designer experience. So, so really customers can take it to the next level. There's a lot more new product around Collibra protect, which in partnership with Snowflake, which has been a strategic investor in Collibra, focused on how do we make access governance easier? How do we, how do we, how are we able to make sure that as you move to the cloud, things like access management, masking around sensitive data, PIA data, is managed as a much more effective, effective rate. Really excited about that product. There's more around data quality. Again, how do we, how do we get that deployed as easily, and quickly, and widely as we can? Moving that to the cloud has been a big part of our strategy. So, we launch our data quality cloud product, as well as making use of those, those native compute capabilities and platforms, like Snowflake, Databricks, Google, Amazon, and others. And so we are bettering a capability, a capability that we call push down, so we're actually pushing down the computer and data quality, to monitoring into the underlying platform, which again from a scale performance and ease of use perspective, is going to make a massive difference. And then more broadly, we talked a little bit about the ecosystem. Again, integrations, we talk about being able to connect to every source. Integrations are absolutely critical, and we're really excited to deliver new integrations with Snowflake, Azure and Google Cloud storage as well. So that's a lot coming out, the team has been work, at work really hard, and we are really really excited about what we are coming, what we're bringing to market. >> Yeah, a lot going on there. I wonder if you could give us your, your closing thoughts. I mean, you you talked about, you know, the marketplace, you know you think about Data Mesh, you think of data as product, one of the key principles, you think about monetization. This is really different than what we've been used to in data, which is just getting the technology to work has been, been so hard. So, how do you see sort of the future and, you know give us the, your closing thoughts please? >> Yeah, absolutely. And, and I think we we're really at a pivotal moment and I think you said it well. We, we all know the constraint and the challenges with data, how to actually do data at scale. And while we've seen a ton of innovation on the infrastructure side, we fundamentally believe that just getting a faster database is important, but it's not going to fully solve the challenges and truly kind of deliver on the opportunity. And that's why now is really the time to, deliver this data intelligence vision, this data intelligence platform. We are still early, making it as easy as we can, as kind of our, as our mission. And so I'm really, really excited to see what we, what we are going to, how the marks are going to evolve over the next, next few quarters and years. I think the trend is clearly there. We talked about Data Mesh, this kind of federated approach focus on data products, is just another signal that we believe, that a lot of our organization are now at the time, they're understanding need to go beyond just the technology. I really, really think about how to actually scale data as a business function, just like we've done with IT, with HR, with sales and marketing, with finance. That's how we need to think about data. I think now is the time, given the economic environment that we are in, much more focus on control, much more focus on productivity, efficiency, and now is the time we need to look beyond just the technology and infrastructure to think of how to scale data, how to manage data at scale. >> Yeah, it's a new era. The next 10 years of data won't be like the last, as I always say. Felix, thanks so much. Good luck in, in San Diego. I know you're going to crush it out there. >> Thank you Dave. >> Yeah, it's a great spot for an in-person event and and of course the content post-event is going to be available at collibra.com and you can of course catch theCUBE coverage at theCUBE.net and all the news at siliconangle.com. This is Dave Vellante for theCUBE, your leader in enterprise and emerging tech coverage. (upbeat techno music)

Published Date : Nov 2 2022

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Collibra Data Citizens 22


 

>>Collibra is a company that was founded in 2008 right before the so-called modern big data era kicked into high gear. The company was one of the first to focus its business on data governance. Now, historically, data governance and data quality initiatives, they were back office functions and they were largely confined to regulatory regulated industries that had to comply with public policy mandates. But as the cloud went mainstream, the tech giants showed us how valuable data could become and the value proposition for data quality and trust. It evolved from primarily a compliance driven issue to becoming a lynchpin of competitive advantage. But data in the decade of the 2010s was largely about getting the technology to work. You had these highly centralized technical teams that were formed and they had hyper specialized skills to develop data architectures and processes to serve the myriad data needs of organizations. >>And it resulted in a lot of frustration with data initiatives for most organizations that didn't have the resources of the cloud guys and the social media giants to really attack their data problems and turn data into gold. This is why today for example, this quite a bit of momentum to rethinking monolithic data architectures. You see, you hear about initiatives like data mesh and the idea of data as a product. They're gaining traction as a way to better serve the the data needs of decentralized business Uni users, you hear a lot about data democratization. So these decentralization efforts around data, they're great, but they create a new set of problems. Specifically, how do you deliver like a self-service infrastructure to business users and domain experts? Now the cloud is definitely helping with that, but also how do you automate governance? This becomes especially tricky as protecting data privacy has become more and more important. >>In other words, while it's enticing to experiment and run fast and loose with data initiatives kinda like the Wild West, to find new veins of gold, it has to be done responsibly. As such, the idea of data governance has had to evolve to become more automated. And intelligence governance and data lineage is still fundamental to ensuring trust as data. It moves like water through an organization. No one is gonna use data that isn't trusted. Metadata has become increasingly important for data discovery and data classification. As data flows through an organization, the continuously ability to check for data flaws and automating that data quality, they become a functional requirement of any modern data management platform. And finally, data privacy has become a critical adjacency to cyber security. So you can see how data governance has evolved into a much richer set of capabilities than it was 10 or 15 years ago. >>Hello and welcome to the Cube's coverage of Data Citizens made possible by Calibra, a leader in so-called Data intelligence and the host of Data Citizens 2022, which is taking place in San Diego. My name is Dave Ante and I'm one of the hosts of our program, which is running in parallel to data citizens. Now at the Cube we like to say we extract the signal from the noise, and over the, the next couple of days, we're gonna feature some of the themes from the keynote speakers at Data Citizens and we'll hear from several of the executives. Felix Von Dala, who is the co-founder and CEO of Collibra, will join us along with one of the other founders of Collibra, Stan Christians, who's gonna join my colleague Lisa Martin. I'm gonna also sit down with Laura Sellers, she's the Chief Product Officer at Collibra. We'll talk about some of the, the announcements and innovations they're making at the event, and then we'll dig in further to data quality with Kirk Hasselbeck. >>He's the vice president of Data quality at Collibra. He's an amazingly smart dude who founded Owl dq, a company that he sold to Col to Collibra last year. Now many companies, they didn't make it through the Hado era, you know, they missed the industry waves and they became Driftwood. Collibra, on the other hand, has evolved its business. They've leveraged the cloud, expanded its product portfolio, and leaned in heavily to some major partnerships with cloud providers, as well as receiving a strategic investment from Snowflake earlier this year. So it's a really interesting story that we're thrilled to be sharing with you. Thanks for watching and I hope you enjoy the program. >>Last year, the Cube Covered Data Citizens Collibra's customer event. And the premise that we put forth prior to that event was that despite all the innovation that's gone on over the last decade or more with data, you know, starting with the Hado movement, we had data lakes, we'd spark the ascendancy of programming languages like Python, the introduction of frameworks like TensorFlow, the rise of ai, low code, no code, et cetera. Businesses still find it's too difficult to get more value from their data initiatives. And we said at the time, you know, maybe it's time to rethink data innovation. While a lot of the effort has been focused on, you know, more efficiently storing and processing data, perhaps more energy needs to go into thinking about the people and the process side of the equation, meaning making it easier for domain experts to both gain insights for data, trust the data, and begin to use that data in new ways, fueling data, products, monetization and insights data citizens 2022 is back and we're pleased to have Felix Van Dema, who is the founder and CEO of Collibra. He's on the cube or excited to have you, Felix. Good to see you again. >>Likewise Dave. Thanks for having me again. >>You bet. All right, we're gonna get the update from Felix on the current data landscape, how he sees it, why data intelligence is more important now than ever and get current on what Collibra has been up to over the past year and what's changed since Data Citizens 2021. And we may even touch on some of the product news. So Felix, we're living in a very different world today with businesses and consumers. They're struggling with things like supply chains, uncertain economic trends, and we're not just snapping back to the 2010s. That's clear, and that's really true as well in the world of data. So what's different in your mind, in the data landscape of the 2020s from the previous decade, and what challenges does that bring for your customers? >>Yeah, absolutely. And, and I think you said it well, Dave, and and the intro that that rising complexity and fragmentation in the broader data landscape, that hasn't gotten any better over the last couple of years. When when we talk to our customers, that level of fragmentation, the complexity, how do we find data that we can trust, that we know we can use has only gotten kinda more, more difficult. So that trend that's continuing, I think what is changing is that trend has become much more acute. Well, the other thing we've seen over the last couple of years is that the level of scrutiny that organizations are under respect to data, as data becomes more mission critical, as data becomes more impactful than important, the level of scrutiny with respect to privacy, security, regulatory compliance, as only increasing as well, which again, is really difficult in this environment of continuous innovation, continuous change, continuous growing complexity and fragmentation. >>So it's become much more acute. And, and to your earlier point, we do live in a different world and and the the past couple of years we could probably just kind of brute for it, right? We could focus on, on the top line. There was enough kind of investments to be, to be had. I think nowadays organizations are focused or are, are, are, are, are, are in a very different environment where there's much more focus on cost control, productivity, efficiency, How do we truly get value from that data? So again, I think it just another incentive for organization to now truly look at data and to scale it data, not just from a a technology and infrastructure perspective, but how do you actually scale data from an organizational perspective, right? You said at the the people and process, how do we do that at scale? And that's only, only only becoming much more important. And we do believe that the, the economic environment that we find ourselves in today is gonna be catalyst for organizations to really dig out more seriously if, if, if, if you will, than they maybe have in the have in the best. >>You know, I don't know when you guys founded Collibra, if, if you had a sense as to how complicated it was gonna get, but you've been on a mission to really address these problems from the beginning. How would you describe your, your, your mission and what are you doing to address these challenges? >>Yeah, absolutely. We, we started Colli in 2008. So in some sense and the, the last kind of financial crisis, and that was really the, the start of Colli where we found product market fit, working with large finance institutions to help them cope with the increasing compliance requirements that they were faced with because of the, of the financial crisis and kind of here we are again in a very different environment, of course 15 years, almost 15 years later. But data only becoming more important. But our mission to deliver trusted data for every user, every use case and across every source, frankly, has only become more important. So what has been an incredible journey over the last 14, 15 years, I think we're still relatively early in our mission to again, be able to provide everyone, and that's why we call it data citizens. We truly believe that everyone in the organization should be able to use trusted data in an easy, easy matter. That mission is is only becoming more important, more relevant. We definitely have a lot more work ahead of us because we are still relatively early in that, in that journey. >>Well, that's interesting because, you know, in my observation it takes seven to 10 years to actually build a company and then the fact that you're still in the early days is kind of interesting. I mean, you, Collibra's had a good 12 months or so since we last spoke at Data Citizens. Give us the latest update on your business. What do people need to know about your, your current momentum? >>Yeah, absolutely. Again, there's, there's a lot of tail organizations that are only maturing the data practices and we've seen it kind of transform or, or, or influence a lot of our business growth that we've seen, broader adoption of the platform. We work at some of the largest organizations in the world where it's Adobe, Heineken, Bank of America, and many more. We have now over 600 enterprise customers, all industry leaders and every single vertical. So it's, it's really exciting to see that and continue to partner with those organizations. On the partnership side, again, a lot of momentum in the org in, in the, in the markets with some of the cloud partners like Google, Amazon, Snowflake, data bricks and, and others, right? As those kind of new modern data infrastructures, modern data architectures that are definitely all moving to the cloud, a great opportunity for us, our partners and of course our customers to help them kind of transition to the cloud even faster. >>And so we see a lot of excitement and momentum there within an acquisition about 18 months ago around data quality, data observability, which we believe is an enormous opportunity. Of course, data quality isn't new, but I think there's a lot of reasons why we're so excited about quality and observability now. One is around leveraging ai, machine learning, again to drive more automation. And the second is that those data pipelines that are now being created in the cloud, in these modern data architecture arch architectures, they've become mission critical. They've become real time. And so monitoring, observing those data pipelines continuously has become absolutely critical so that they're really excited about about that as well. And on the organizational side, I'm sure you've heard a term around kind of data mesh, something that's gaining a lot of momentum, rightfully so. It's really the type of governance that we always believe. Then federated focused on domains, giving a lot of ownership to different teams. I think that's the way to scale data organizations. And so that aligns really well with our vision and, and from a product perspective, we've seen a lot of momentum with our customers there as well. >>Yeah, you know, a couple things there. I mean, the acquisition of i l dq, you know, Kirk Hasselbeck and, and their team, it's interesting, you know, the whole data quality used to be this back office function and, and really confined to highly regulated industries. It's come to the front office, it's top of mind for chief data officers, data mesh. You mentioned you guys are a connective tissue for all these different nodes on the data mesh. That's key. And of course we see you at all the shows. You're, you're a critical part of many ecosystems and you're developing your own ecosystem. So let's chat a little bit about the, the products. We're gonna go deeper in into products later on at, at Data Citizens 22, but we know you're debuting some, some new innovations, you know, whether it's, you know, the, the the under the covers in security, sort of making data more accessible for people just dealing with workflows and processes as you talked about earlier. Tell us a little bit about what you're introducing. >>Yeah, absolutely. We're super excited, a ton of innovation. And if we think about the big theme and like, like I said, we're still relatively early in this, in this journey towards kind of that mission of data intelligence that really bolts and compelling mission, either customers are still start, are just starting on that, on that journey. We wanna make it as easy as possible for the, for our organization to actually get started because we know that's important that they do. And for our organization and customers that have been with us for some time, there's still a tremendous amount of opportunity to kind of expand the platform further. And again, to make it easier for really to, to accomplish that mission and vision around that data citizen that everyone has access to trustworthy data in a very easy, easy way. So that's really the theme of a lot of the innovation that we're driving. >>A lot of kind of ease of adoption, ease of use, but also then how do we make sure that lio becomes this kind of mission critical enterprise platform from a security performance architecture scale supportability that we're truly able to deliver that kind of an enterprise mission critical platform. And so that's the big theme from an innovation perspective, From a product perspective, a lot of new innovation that we're really excited about. A couple of highlights. One is around data marketplace. Again, a lot of our customers have plans in that direction, how to make it easy. How do we make, how do we make available to true kind of shopping experience that anybody in your organization can, in a very easy search first way, find the right data product, find the right dataset, that data can then consume usage analytics. How do you, how do we help organizations drive adoption, tell them where they're working really well and where they have opportunities homepages again to, to make things easy for, for people, for anyone in your organization to kind of get started with ppia, you mentioned workflow designer, again, we have a very powerful enterprise platform. >>One of our key differentiators is the ability to really drive a lot of automation through workflows. And now we provided a new low code, no code kind of workflow designer experience. So, so really customers can take it to the next level. There's a lot more new product around K Bear Protect, which in partnership with Snowflake, which has been a strategic investor in kib, focused on how do we make access governance easier? How do we, how do we, how are we able to make sure that as you move to the cloud, things like access management, masking around sensitive data, PII data is managed as much more effective, effective rate, really excited about that product. There's more around data quality. Again, how do we, how do we get that deployed as easily and quickly and widely as we can? Moving that to the cloud has been a big part of our strategy. >>So we launch more data quality cloud product as well as making use of those, those native compute capabilities in platforms like Snowflake, Data, Bricks, Google, Amazon, and others. And so we are bettering a capability, a capability that we call push down. So actually pushing down the computer and data quality, the monitoring into the underlying platform, which again, from a scale performance and ease of use perspective is gonna make a massive difference. And then more broadly, we, we talked a little bit about the ecosystem. Again, integrations, we talk about being able to connect to every source. Integrations are absolutely critical and we're really excited to deliver new integrations with Snowflake, Azure and Google Cloud storage as well. So there's a lot coming out. The, the team has been work at work really hard and we are really, really excited about what we are coming, what we're bringing to markets. >>Yeah, a lot going on there. I wonder if you could give us your, your closing thoughts. I mean, you, you talked about, you know, the marketplace, you know, you think about data mesh, you think of data as product, one of the key principles you think about monetization. This is really different than what we've been used to in data, which is just getting the technology to work has been been so hard. So how do you see sort of the future and, you know, give us the, your closing thoughts please? >>Yeah, absolutely. And I, and I think we we're really at this pivotal moment, and I think you said it well. We, we all know the constraint and the challenges with data, how to actually do data at scale. And while we've seen a ton of innovation on the infrastructure side, we fundamentally believe that just getting a faster database is important, but it's not gonna fully solve the challenges and truly kind of deliver on the opportunity. And that's why now is really the time to deliver this data intelligence vision, this data intelligence platform. We are still early, making it as easy as we can. It's kind of, of our, it's our mission. And so I'm really, really excited to see what we, what we are gonna, how the marks gonna evolve over the next, next few quarters and years. I think the trend is clearly there when we talk about data mesh, this kind of federated approach folks on data products is just another signal that we believe that a lot of our organization are now at the time. >>The understanding need to go beyond just the technology. I really, really think about how do we actually scale data as a business function, just like we've done with it, with, with hr, with, with sales and marketing, with finance. That's how we need to think about data. I think now is the time given the economic environment that we are in much more focus on control, much more focused on productivity efficiency and now's the time. We need to look beyond just the technology and infrastructure to think of how to scale data, how to manage data at scale. >>Yeah, it's a new era. The next 10 years of data won't be like the last, as I always say. Felix, thanks so much and good luck in, in San Diego. I know you're gonna crush it out there. >>Thank you Dave. >>Yeah, it's a great spot for an in-person event and, and of course the content post event is gonna be available@collibra.com and you can of course catch the cube coverage@thecube.net and all the news@siliconangle.com. This is Dave Valante for the cube, your leader in enterprise and emerging tech coverage. >>Hi, I'm Jay from Collibra's Data Office. Today I want to talk to you about Collibra's data intelligence cloud. We often say Collibra is a single system of engagement for all of your data. Now, when I say data, I mean data in the broadest sense of the word, including reference and metadata. Think of metrics, reports, APIs, systems, policies, and even business processes that produce or consume data. Now, the beauty of this platform is that it ensures all of your users have an easy way to find, understand, trust, and access data. But how do you get started? Well, here are seven steps to help you get going. One, start with the data. What's data intelligence? Without data leverage the Collibra data catalog to automatically profile and classify your enterprise data wherever that data lives, databases, data lakes or data warehouses, whether on the cloud or on premise. >>Two, you'll then wanna organize the data and you'll do that with data communities. This can be by department, find a business or functional team, however your organization organizes work and accountability. And for that you'll establish community owners, communities, make it easy for people to navigate through the platform, find the data and will help create a sense of belonging for users. An important and related side note here, we find it's typical in many organizations that data is thought of is just an asset and IT and data offices are viewed as the owners of it and who are really the central teams performing analytics as a service provider to the enterprise. We believe data is more than an asset, it's a true product that can be converted to value. And that also means establishing business ownership of data where that strategy and ROI come together with subject matter expertise. >>Okay, three. Next, back to those communities there, the data owners should explain and define their data, not just the tables and columns, but also the related business terms, metrics and KPIs. These objects we call these assets are typically organized into business glossaries and data dictionaries. I definitely recommend starting with the topics that are most important to the business. Four, those steps that enable you and your users to have some fun with it. Linking everything together builds your knowledge graph and also known as a metadata graph by linking or relating these assets together. For example, a data set to a KPI to a report now enables your users to see what we call the lineage diagram that visualizes where the data in your dashboards actually came from and what the data means and who's responsible for it. Speaking of which, here's five. Leverage the calibra trusted business reporting solution on the marketplace, which comes with workflows for those owners to certify their reports, KPIs, and data sets. >>This helps them force their trust in their data. Six, easy to navigate dashboards or landing pages right in your platform for your company's business processes are the most effective way for everyone to better understand and take action on data. Here's a pro tip, use the dashboard design kit on the marketplace to help you build compelling dashboards. Finally, seven, promote the value of this to your users and be sure to schedule enablement office hours and new employee onboarding sessions to get folks excited about what you've built and implemented. Better yet, invite all of those community and data owners to these sessions so that they can show off the value that they've created. Those are my seven tips to get going with Collibra. I hope these have been useful. For more information, be sure to visit collibra.com. >>Welcome to the Cube's coverage of Data Citizens 2022 Collibra's customer event. My name is Dave Valante. With us is Kirk Hasselbeck, who's the vice president of Data Quality of Collibra Kirk, good to see you. Welcome. >>Thanks for having me, Dave. Excited to be here. >>You bet. Okay, we're gonna discuss data quality observability. It's a hot trend right now. You founded a data quality company, OWL dq, and it was acquired by Collibra last year. Congratulations. And now you lead data quality at Collibra. So we're hearing a lot about data quality right now. Why is it such a priority? Take us through your thoughts on that. >>Yeah, absolutely. It's, it's definitely exciting times for data quality, which you're right, has been around for a long time. So why now and why is it so much more exciting than it used to be? I think it's a bit stale, but we all know that companies use more data than ever before and the variety has changed and the volume has grown. And, and while I think that remains true, there are a couple other hidden factors at play that everyone's so interested in as, as to why this is becoming so important now. And, and I guess you could kind of break this down simply and think about if Dave, you and I were gonna build, you know, a new healthcare application and monitor the heartbeat of individuals, imagine if we get that wrong, you know, what the ramifications could be, what, what those incidents would look like, or maybe better yet, we try to build a, a new trading algorithm with a crossover strategy where the 50 day crosses the, the 10 day average. >>And imagine if the data underlying the inputs to that is incorrect. We will probably have major financial ramifications in that sense. So, you know, it kind of starts there where everybody's realizing that we're all data companies and if we are using bad data, we're likely making incorrect business decisions. But I think there's kind of two other things at play. You know, I, I bought a car not too long ago and my dad called and said, How many cylinders does it have? And I realized in that moment, you know, I might have failed him because, cause I didn't know. And, and I used to ask those types of questions about any lock brakes and cylinders and, and you know, if it's manual or, or automatic and, and I realized I now just buy a car that I hope works. And it's so complicated with all the computer chips, I, I really don't know that much about it. >>And, and that's what's happening with data. We're just loading so much of it. And it's so complex that the way companies consume them in the IT function is that they bring in a lot of data and then they syndicate it out to the business. And it turns out that the, the individuals loading and consuming all of this data for the company actually may not know that much about the data itself, and that's not even their job anymore. So we'll talk more about that in a minute, but that's really what's setting the foreground for this observability play and why everybody's so interested. It, it's because we're becoming less close to the intricacies of the data and we just expect it to always be there and be correct. >>You know, the other thing too about data quality, and for years we did the MIT CDO IQ event, we didn't do it last year, Covid messed everything up. But the observation I would make there thoughts is, is it data quality? Used to be information quality used to be this back office function, and then it became sort of front office with financial services and government and healthcare, these highly regulated industries. And then the whole chief data officer thing happened and people were realizing, well, they sort of flipped the bit from sort of a data as a, a risk to data as a, as an asset. And now as we say, we're gonna talk about observability. And so it's really become front and center just the whole quality issue because data's so fundamental, hasn't it? >>Yeah, absolutely. I mean, let's imagine we pull up our phones right now and I go to my, my favorite stock ticker app and I check out the NASDAQ market cap. I really have no idea if that's the correct number. I know it's a number, it looks large, it's in a numeric field. And, and that's kind of what's going on. There's, there's so many numbers and they're coming from all of these different sources and data providers and they're getting consumed and passed along. But there isn't really a way to tactically put controls on every number and metric across every field we plan to monitor, but with the scale that we've achieved in early days, even before calibra. And what's been so exciting is we have these types of observation techniques, these data monitors that can actually track past performance of every field at scale. And why that's so interesting and why I think the CDO is, is listening right intently nowadays to this topic is, so maybe we could surface all of these problems with the right solution of data observability and with the right scale and then just be alerted on breaking trends. So we're sort of shifting away from this world of must write a condition and then when that condition breaks, that was always known as a break record. But what about breaking trends and root cause analysis? And is it possible to do that, you know, with less human intervention? And so I think most people are seeing now that it's going to have to be a software tool and a computer system. It's, it's not ever going to be based on one or two domain experts anymore. >>So, So how does data observability relate to data quality? Are they sort of two sides of the same coin? Are they, are they cousins? What's your perspective on that? >>Yeah, it's, it's super interesting. It's an emerging market. So the language is changing a lot of the topic and areas changing the way that I like to say it or break it down because the, the lingo is constantly moving is, you know, as a target on this space is really breaking records versus breaking trends. And I could write a condition when this thing happens, it's wrong and when it doesn't it's correct. Or I could look for a trend and I'll give you a good example. You know, everybody's talking about fresh data and stale data and, and why would that matter? Well, if your data never arrived or only part of it arrived or didn't arrive on time, it's likely stale and there will not be a condition that you could write that would show you all the good in the bads. That was kind of your, your traditional approach of data quality break records. But your modern day approach is you lost a significant portion of your data, or it did not arrive on time to make that decision accurately on time. And that's a hidden concern. Some people call this freshness, we call it stale data, but it all points to the same idea of the thing that you're observing may not be a data quality condition anymore. It may be a breakdown in the data pipeline. And with thousands of data pipelines in play for every company out there there, there's more than a couple of these happening every day. >>So what's the Collibra angle on all this stuff made the acquisition, you got data quality observability coming together, you guys have a lot of expertise in, in this area, but you hear providence of data, you just talked about, you know, stale data, you know, the, the whole trend toward real time. How is Calibra approaching the problem and what's unique about your approach? >>Well, I think where we're fortunate is with our background, myself and team, we sort of lived this problem for a long time, you know, in, in the Wall Street days about a decade ago. And we saw it from many different angles. And what we came up with before it was called data observability or reliability was basically the, the underpinnings of that. So we're a little bit ahead of the curve there when most people evaluate our solution, it's more advanced than some of the observation techniques that that currently exist. But we've also always covered data quality and we believe that people want to know more, they need more insights, and they want to see break records and breaking trends together so they can correlate the root cause. And we hear that all the time. I have so many things going wrong, just show me the big picture, help me find the thing that if I were to fix it today would make the most impact. So we're really focused on root cause analysis, business impact, connecting it with lineage and catalog metadata. And as that grows, you can actually achieve total data governance at this point with the acquisition of what was a Lineage company years ago, and then my company Ldq now Collibra, Data quality Collibra may be the best positioned for total data governance and intelligence in the space. >>Well, you mentioned financial services a couple of times and some examples, remember the flash crash in 2010. Nobody had any idea what that was, you know, they just said, Oh, it's a glitch, you know, so they didn't understand the root cause of it. So this is a really interesting topic to me. So we know at Data Citizens 22 that you're announcing, you gotta announce new products, right? You're yearly event what's, what's new. Give us a sense as to what products are coming out, but specifically around data quality and observability. >>Absolutely. There's this, you know, there's always a next thing on the forefront. And the one right now is these hyperscalers in the cloud. So you have databases like Snowflake and Big Query and Data Bricks is Delta Lake and SQL Pushdown. And ultimately what that means is a lot of people are storing in loading data even faster in a SaaS like model. And we've started to hook in to these databases. And while we've always worked with the the same databases in the past, they're supported today we're doing something called Native Database pushdown, where the entire compute and data activity happens in the database. And why that is so interesting and powerful now is everyone's concerned with something called Egress. Did your, my data that I've spent all this time and money with my security team securing ever leave my hands, did it ever leave my secure VPC as they call it? >>And with these native integrations that we're building and about to unveil, here's kind of a sneak peek for, for next week at Data Citizens. We're now doing all compute and data operations in databases like Snowflake. And what that means is with no install and no configuration, you could log into the Collibra data quality app and have all of your data quality running inside the database that you've probably already picked as your your go forward team selection secured database of choice. So we're really excited about that. And I think if you look at the whole landscape of network cost, egress, cost, data storage and compute, what people are realizing is it's extremely efficient to do it in the way that we're about to release here next week. >>So this is interesting because what you just described, you know, you mentioned Snowflake, you mentioned Google, Oh actually you mentioned yeah, data bricks. You know, Snowflake has the data cloud. If you put everything in the data cloud, okay, you're cool, but then Google's got the open data cloud. If you heard, you know, Google next and now data bricks doesn't call it the data cloud, but they have like the open source data cloud. So you have all these different approaches and there's really no way up until now I'm, I'm hearing to, to really understand the relationships between all those and have confidence across, you know, it's like Jak Dani, you should just be a note on the mesh. And I don't care if it's a data warehouse or a data lake or where it comes from, but it's a point on that mesh and I need tooling to be able to have confidence that my data is governed and has the proper lineage, providence. And, and, and that's what you're bringing to the table, Is that right? Did I get that right? >>Yeah, that's right. And it's, for us, it's, it's not that we haven't been working with those great cloud databases, but it's the fact that we can send them the instructions now, we can send them the, the operating ability to crunch all of the calculations, the governance, the quality, and get the answers. And what that's doing, it's basically zero network costs, zero egress cost, zero latency of time. And so when you were to log into Big Query tomorrow using our tool or like, or say Snowflake for example, you have instant data quality metrics, instant profiling, instant lineage and access privacy controls, things of that nature that just become less onerous. What we're seeing is there's so much technology out there, just like all of the major brands that you mentioned, but how do we make it easier? The future is about less clicks, faster time to value, faster scale, and eventually lower cost. And, and we think that this positions us to be the leader there. >>I love this example because, you know, Barry talks about, wow, the cloud guys are gonna own the world and, and of course now we're seeing that the ecosystem is finding so much white space to add value, connect across cloud. Sometimes we call it super cloud and so, or inter clouding. All right, Kirk, give us your, your final thoughts and on on the trends that we've talked about and Data Citizens 22. >>Absolutely. Well, I think, you know, one big trend is discovery and classification. Seeing that across the board, people used to know it was a zip code and nowadays with the amount of data that's out there, they wanna know where everything is, where their sensitive data is. If it's redundant, tell me everything inside of three to five seconds. And with that comes, they want to know in all of these hyperscale databases how fast they can get controls and insights out of their tools. So I think we're gonna see more one click solutions, more SAS based solutions and solutions that hopefully prove faster time to value on, on all of these modern cloud platforms. >>Excellent. All right, Kurt Hasselbeck, thanks so much for coming on the Cube and previewing Data Citizens 22. Appreciate it. >>Thanks for having me, Dave. >>You're welcome. Right, and thank you for watching. Keep it right there for more coverage from the Cube. Welcome to the Cube's virtual Coverage of Data Citizens 2022. My name is Dave Valante and I'm here with Laura Sellers, who's the Chief Product Officer at Collibra, the host of Data Citizens. Laura, welcome. Good to see you. >>Thank you. Nice to be here. >>Yeah, your keynote at Data Citizens this year focused on, you know, your mission to drive ease of use and scale. Now when I think about historically fast access to the right data at the right time in a form that's really easily consumable, it's been kind of challenging, especially for business users. Can can you explain to our audience why this matters so much and what's actually different today in the data ecosystem to make this a reality? >>Yeah, definitely. So I think what we really need and what I hear from customers every single day is that we need a new approach to data management and our product teams. What inspired me to come to Calibra a little bit a over a year ago was really the fact that they're very focused on bringing trusted data to more users across more sources for more use cases. And so as we look at what we're announcing with these innovations of ease of use and scale, it's really about making teams more productive in getting started with and the ability to manage data across the entire organization. So we've been very focused on richer experiences, a broader ecosystem of partners, as well as a platform that delivers performance, scale and security that our users and teams need and demand. So as we look at, Oh, go ahead. >>I was gonna say, you know, when I look back at like the last 10 years, it was all about getting the technology to work and it was just so complicated. But, but please carry on. I'd love to hear more about this. >>Yeah, I, I really, you know, Collibra is a system of engagement for data and we really are working on bringing that entire system of engagement to life for everyone to leverage here and now. So what we're announcing from our ease of use side of the world is first our data marketplace. This is the ability for all users to discover and access data quickly and easily shop for it, if you will. The next thing that we're also introducing is the new homepage. It's really about the ability to drive adoption and have users find data more quickly. And then the two more areas of the ease of use side of the world is our world of usage analytics. And one of the big pushes and passions we have at Collibra is to help with this data driven culture that all companies are trying to create. And also helping with data literacy, with something like usage analytics, it's really about driving adoption of the CLE platform, understanding what's working, who's accessing it, what's not. And then finally we're also introducing what's called workflow designer. And we love our workflows at Libra, it's a big differentiator to be able to automate business processes. The designer is really about a way for more people to be able to create those workflows, collaborate on those workflow flows, as well as people to be able to easily interact with them. So a lot of exciting things when it comes to ease of use to make it easier for all users to find data. >>Y yes, there's definitely a lot to unpack there. I I, you know, you mentioned this idea of, of of, of shopping for the data. That's interesting to me. Why this analogy, metaphor or analogy, I always get those confused. I let's go with analogy. Why is it so important to data consumers? >>I think when you look at the world of data, and I talked about this system of engagement, it's really about making it more accessible to the masses. And what users are used to is a shopping experience like your Amazon, if you will. And so having a consumer grade experience where users can quickly go in and find the data, trust that data, understand where the data's coming from, and then be able to quickly access it, is the idea of being able to shop for it, just making it as simple as possible and really speeding the time to value for any of the business analysts, data analysts out there. >>Yeah, I think when you, you, you see a lot of discussion about rethinking data architectures, putting data in the hands of the users and business people, decentralized data and of course that's awesome. I love that. But of course then you have to have self-service infrastructure and you have to have governance. And those are really challenging. And I think so many organizations, they're facing adoption challenges, you know, when it comes to enabling teams generally, especially domain experts to adopt new data technologies, you know, like the, the tech comes fast and furious. You got all these open source projects and get really confusing. Of course it risks security, governance and all that good stuff. You got all this jargon. So where do you see, you know, the friction in adopting new data technologies? What's your point of view and how can organizations overcome these challenges? >>You're, you're dead on. There's so much technology and there's so much to stay on top of, which is part of the friction, right? It's just being able to stay ahead of, of and understand all the technologies that are coming. You also look at as there's so many more sources of data and people are migrating data to the cloud and they're migrating to new sources. Where the friction comes is really that ability to understand where the data came from, where it's moving to, and then also to be able to put the access controls on top of it. So people are only getting access to the data that they should be getting access to. So one of the other things we're announcing with, with all of the innovations that are coming is what we're doing around performance and scale. So with all of the data movement, with all of the data that's out there, the first thing we're launching in the world of performance and scale is our world of data quality. >>It's something that Collibra has been working on for the past year and a half, but we're launching the ability to have data quality in the cloud. So it's currently an on-premise offering, but we'll now be able to carry that over into the cloud for us to manage that way. We're also introducing the ability to push down data quality into Snowflake. So this is, again, one of those challenges is making sure that that data that you have is d is is high quality as you move forward. And so really another, we're just reducing friction. You already have Snowflake stood up. It's not another machine for you to manage, it's just push down capabilities into Snowflake to be able to track that quality. Another thing that we're launching with that is what we call Collibra Protect. And this is that ability for users to be able to ingest metadata, understand where the PII data is, and then set policies up on top of it. So very quickly be able to set policies and have them enforced at the data level. So anybody in the organization is only getting access to the data they should have access to. >>Here's Topica data quality is interesting. It's something that I've followed for a number of years. It used to be a back office function, you know, and really confined only to highly regulated industries like financial services and healthcare and government. You know, you look back over a decade ago, you didn't have this worry about personal information, g gdpr, and, you know, California Consumer Privacy Act all becomes, becomes so much important. The cloud is really changed things in terms of performance and scale and of course partnering for, for, with Snowflake it's all about sharing data and monetization, anything but a back office function. So it was kind of smart that you guys were early on and of course attracting them and as a, as an investor as well was very strong validation. What can you tell us about the nature of the relationship with Snowflake and specifically inter interested in sort of joint engineering or, and product innovation efforts, you know, beyond the standard go to market stuff? >>Definitely. So you mentioned there were a strategic investor in Calibra about a year ago. A little less than that I guess. We've been working with them though for over a year really tightly with their product and engineering teams to make sure that Collibra is adding real value. Our unified platform is touching pieces of our unified platform or touching all pieces of Snowflake. And when I say that, what I mean is we're first, you know, able to ingest data with Snowflake, which, which has always existed. We're able to profile and classify that data we're announcing with Calibra Protect this week that you're now able to create those policies on top of Snowflake and have them enforce. So again, people can get more value out of their snowflake more quickly as far as time to value with, with our policies for all business users to be able to create. >>We're also announcing Snowflake Lineage 2.0. So this is the ability to take stored procedures in Snowflake and understand the lineage of where did the data come from, how was it transformed with within Snowflake as well as the data quality. Pushdown, as I mentioned, data quality, you brought it up. It is a new, it is a, a big industry push and you know, one of the things I think Gartner mentioned is people are losing up to $15 million without having great data quality. So this push down capability for Snowflake really is again, a big ease of use push for us at Collibra of that ability to, to push it into snowflake, take advantage of the data, the data source, and the engine that already lives there and get the right and make sure you have the right quality. >>I mean, the nice thing about Snowflake, if you play in the Snowflake sandbox, you, you, you, you can get sort of a, you know, high degree of confidence that the data sharing can be done in a safe way. Bringing, you know, Collibra into the, into the story allows me to have that data quality and, and that governance that I, that I need. You know, we've said many times on the cube that one of the notable differences in cloud this decade versus last decade, I mean ob there are obvious differences just in terms of scale and scope, but it's shaping up to be about the strength of the ecosystems. That's really a hallmark of these big cloud players. I mean they're, it's a key factor for innovating, accelerating product delivery, filling gaps in, in the hyperscale offerings cuz you got more stack, you know, mature stack capabilities and you know, it creates this flywheel momentum as we often say. But, so my question is, how do you work with the hyperscalers? Like whether it's AWS or Google, whomever, and what do you see as your role and what's the Collibra sweet spot? >>Yeah, definitely. So, you know, one of the things I mentioned early on is the broader ecosystem of partners is what it's all about. And so we have that strong partnership with Snowflake. We also are doing more with Google around, you know, GCP and kbra protect there, but also tighter data plex integration. So similar to what you've seen with our strategic moves around Snowflake and, and really covering the broad ecosystem of what Collibra can do on top of that data source. We're extending that to the world of Google as well and the world of data plex. We also have great partners in SI's Infosys is somebody we spoke with at the conference who's done a lot of great work with Levi's as they're really important to help people with their whole data strategy and driving that data driven culture and, and Collibra being the core of it. >>Hi Laura, we're gonna, we're gonna end it there, but I wonder if you could kind of put a bow on, you know, this year, the event your, your perspectives. So just give us your closing thoughts. >>Yeah, definitely. So I, I wanna say this is one of the biggest releases Collibra's ever had. Definitely the biggest one since I've been with the company a little over a year. We have all these great new product innovations coming to really drive the ease of use to make data more valuable for users everywhere and, and companies everywhere. And so it's all about everybody being able to easily find, understand, and trust and get access to that data going forward. >>Well congratulations on all the pro progress. It was great to have you on the cube first time I believe, and really appreciate you, you taking the time with us. >>Yes, thank you for your time. >>You're very welcome. Okay, you're watching the coverage of Data Citizens 2022 on the cube, your leader in enterprise and emerging tech coverage. >>So data modernization oftentimes means moving some of your storage and computer to the cloud where you get the benefit of scale and security and so on. But ultimately it doesn't take away the silos that you have. We have more locations, more tools and more processes with which we try to get value from this data. To do that at scale in an organization, people involved in this process, they have to understand each other. So you need to unite those people across those tools, processes, and systems with a shared language. When I say customer, do you understand the same thing as you hearing customer? Are we counting them in the same way so that shared language unites us and that gives the opportunity for the organization as a whole to get the maximum value out of their data assets and then they can democratize data so everyone can properly use that shared language to find, understand, and trust the data asset that's available. >>And that's where Collibra comes in. We provide a centralized system of engagement that works across all of those locations and combines all of those different user types across the whole business. At Collibra, we say United by data and that also means that we're united by data with our customers. So here is some data about some of our customers. There was the case of an online do it yourself platform who grew their revenue almost three times from a marketing campaign that provided the right product in the right hands of the right people. In other case that comes to mind is from a financial services organization who saved over 800 K every year because they were able to reuse the same data in different kinds of reports and before there was spread out over different tools and processes and silos, and now the platform brought them together so they realized, oh, we're actually using the same data, let's find a way to make this more efficient. And the last example that comes to mind is that of a large home loan, home mortgage, mortgage loan provider where they have a very complex landscape, a very complex architecture legacy in the cloud, et cetera. And they're using our software, they're using our platform to unite all the people and those processes and tools to get a common view of data to manage their compliance at scale. >>Hey everyone, I'm Lisa Martin covering Data Citizens 22, brought to you by Collibra. This next conversation is gonna focus on the importance of data culture. One of our Cube alumni is back, Stan Christians is Collibra's co-founder and it's Chief Data citizens. Stan, it's great to have you back on the cube. >>Hey Lisa, nice to be. >>So we're gonna be talking about the importance of data culture, data intelligence, maturity, all those great things. When we think about the data revolution that every business is going through, you know, it's so much more than technology innovation. It also really re requires cultural transformation, community transformation. Those are challenging for customers to undertake. Talk to us about what you mean by data citizenship and the role that creating a data culture plays in that journey. >>Right. So as you know, our event is called Data Citizens because we believe that in the end, a data citizen is anyone who uses data to do their job. And we believe that today's organizations, you have a lot of people, most of the employees in an organization are somehow gonna to be a data citizen, right? So you need to make sure that these people are aware of it. You need that. People have skills and competencies to do with data what necessary and that's on, all right? So what does it mean to have a good data culture? It means that if you're building a beautiful dashboard to try and convince your boss, we need to make this decision that your boss is also open to and able to interpret, you know, the data presented in dashboard to actually make that decision and take that action. Right? >>And once you have that why to the organization, that's when you have a good data culture. Now that's continuous effort for most organizations because they're always moving, somehow they're hiring new people and it has to be continuous effort because we've seen that on the hand. Organizations continue challenged their data sources and where all the data is flowing, right? Which in itself creates a lot of risk. But also on the other set hand of the equation, you have the benefit. You know, you might look at regulatory drivers like, we have to do this, right? But it's, it's much better right now to consider the competitive drivers, for example, and we did an IDC study earlier this year, quite interesting. I can recommend anyone to it. And one of the conclusions they found as they surveyed over a thousand people across organizations worldwide is that the ones who are higher in maturity. >>So the, the organizations that really look at data as an asset, look at data as a product and actively try to be better at it, don't have three times as good a business outcome as the ones who are lower on the maturity scale, right? So you can say, ok, I'm doing this, you know, data culture for everyone, awakening them up as data citizens. I'm doing this for competitive reasons, I'm doing this re reasons you're trying to bring both of those together and the ones that get data intelligence right, are successful and competitive. That's, and that's what we're seeing out there in the market. >>Absolutely. We know that just generally stand right, the organizations that are, are really creating a, a data culture and enabling everybody within the organization to become data citizens are, We know that in theory they're more competitive, they're more successful. But the IDC study that you just mentioned demonstrates they're three times more successful and competitive than their peers. Talk about how Collibra advises customers to create that community, that culture of data when it might be challenging for an organization to adapt culturally. >>Of course, of course it's difficult for an organization to adapt but it's also necessary, as you just said, imagine that, you know, you're a modern day organization, laptops, what have you, you're not using those, right? Or you know, you're delivering them throughout organization, but not enabling your colleagues to actually do something with that asset. Same thing as through with data today, right? If you're not properly using the data asset and competitors are, they're gonna to get more advantage. So as to how you get this done, establish this. There's angles to look at, Lisa. So one angle is obviously the leadership whereby whoever is the boss of data in the organization, you typically have multiple bosses there, like achieve data officers. Sometimes there's, there's multiple, but they may have a different title, right? So I'm just gonna summarize it as a data leader for a second. >>So whoever that is, they need to make sure that there's a clear vision, a clear strategy for data. And that strategy needs to include the monetization aspect. How are you going to get value from data? Yes. Now that's one part because then you can leadership in the organization and also the business value. And that's important. Cause those people, their job in essence really is to make everyone in the organization think about data as an asset. And I think that's the second part of the equation of getting that right, is it's not enough to just have that leadership out there, but you also have to get the hearts and minds of the data champions across the organization. You, I really have to win them over. And if you have those two combined and obviously a good technology to, you know, connect those people and have them execute on their responsibilities such as a data intelligence platform like s then the in place to really start upgrading that culture inch by inch if you'll, >>Yes, I like that. The recipe for success. So you are the co-founder of Collibra. You've worn many different hats along this journey. Now you're building Collibra's own data office. I like how before we went live, we were talking about Calibra is drinking its own champagne. I always loved to hear stories about that. You're speaking at Data Citizens 2022. Talk to us about how you are building a data culture within Collibra and what maybe some of the specific projects are that Collibra's data office is working on. >>Yes, and it is indeed data citizens. There are a ton of speaks here, are very excited. You know, we have Barb from m MIT speaking about data monetization. We have Dilla at the last minute. So really exciting agen agenda. Can't wait to get back out there essentially. So over the years at, we've doing this since two and eight, so a good years and I think we have another decade of work ahead in the market, just to be very clear. Data is here to stick around as are we. And myself, you know, when you start a company, we were for people in a, if you, so everybody's wearing all sorts of hat at time. But over the years I've run, you know, presales that sales partnerships, product cetera. And as our company got a little bit biggish, we're now thousand two. Something like people in the company. >>I believe systems and processes become a lot important. So we said you CBRA isn't the size our customers we're getting there in of organization structure, process systems, et cetera. So we said it's really time for us to put our money where is and to our own data office, which is what we were seeing customers', organizations worldwide. And they organizations have HR units, they have a finance unit and over time they'll all have a department if you'll, that is responsible somehow for the data. So we said, ok, let's try to set an examples that other people can take away with it, right? Can take away from it. So we set up a data strategy, we started building data products, took care of the data infrastructure. That's sort of good stuff. And in doing all of that, ISA exactly as you said, we said, okay, we need to also use our product and our own practices and from that use, learn how we can make the product better, learn how we make, can make the practice better and share that learning with all the, and on, on the Monday mornings, we sometimes refer to eating our dog foods on Friday evenings. >>We referred to that drinking our own champagne. I like it. So we, we had a, we had the driver to do this. You know, there's a clear business reason. So we involved, we included that in the data strategy and that's a little bit of our origin. Now how, how do we organize this? We have three pillars, and by no means is this a template that everyone should, this is just the organization that works at our company, but it can serve as an inspiration. So we have a pillar, which is data science. The data product builders, if you'll or the people who help the business build data products. We have the data engineers who help keep the lights on for that data platform to make sure that the products, the data products can run, the data can flow and you know, the quality can be checked. >>And then we have a data intelligence or data governance builders where we have those data governance, data intelligence stakeholders who help the business as a sort of data partner to the business stakeholders. So that's how we've organized it. And then we started following the CBRA approach, which is, well, what are the challenges that our business stakeholders have in hr, finance, sales, marketing all over? And how can data help overcome those challenges? And from those use cases, we then just started to build a map and started execution use of the use case. And a important ones are very simple. We them with our, our customers as well, people talking about the cata, right? The catalog for the data scientists to know what's in their data lake, for example, and for the people in and privacy. So they have their process registry and they can see how the data flows. >>So that's a starting place and that turns into a marketplace so that if new analysts and data citizens join kbra, they immediately have a place to go to, to look at, see, ok, what data is out there for me as an analyst or a data scientist or whatever to do my job, right? So they can immediately get access data. And another one that we is around trusted business. We're seeing that since, you know, self-service BI allowed everyone to make beautiful dashboards, you know, pie, pie charts. I always, my pet pee is the pie chart because I love buy and you shouldn't always be using pie charts. But essentially there's become proliferation of those reports. And now executives don't really know, okay, should I trust this report or that report the reporting on the same thing. But the numbers seem different, right? So that's why we have trusted this reporting. So we know if a, the dashboard, a data product essentially is built, we not that all the right steps are being followed and that whoever is consuming that can be quite confident in the result either, Right. And that silver browser, right? Absolutely >>Decay. >>Exactly. Yes, >>Absolutely. Talk a little bit about some of the, the key performance indicators that you're using to measure the success of the data office. What are some of those KPIs? >>KPIs and measuring is a big topic in the, in the data chief data officer profession, I would say, and again, it always varies with to your organization, but there's a few that we use that might be of interest. Use those pillars, right? And we have metrics across those pillars. So for example, a pillar on the data engineering side is gonna be more related to that uptime, right? Are the, is the data platform up and running? Are the data products up and running? Is the quality in them good enough? Is it going up? Is it going down? What's the usage? But also, and especially if you're in the cloud and if consumption's a big thing, you have metrics around cost, for example, right? So that's one set of examples. Another one is around the data sciences and products. Are people using them? Are they getting value from it? >>Can we calculate that value in ay perspective, right? Yeah. So that we can to the rest of the business continue to say we're tracking all those numbers and those numbers indicate that value is generated and how much value estimated in that region. And then you have some data intelligence, data governance metrics, which is, for example, you have a number of domains in a data mesh. People talk about being the owner of a data domain, for example, like product or, or customer. So how many of those domains do you have covered? How many of them are already part of the program? How many of them have owners assigned? How well are these owners organized, executing on their responsibilities? How many tickets are open closed? How many data products are built according to process? And so and so forth. So these are an set of examples of, of KPIs. There's a, there's a lot more, but hopefully those can already inspire the audience. >>Absolutely. So we've, we've talked about the rise cheap data offices, it's only accelerating. You mentioned this is like a 10 year journey. So if you were to look into a crystal ball, what do you see in terms of the maturation of data offices over the next decade? >>So we, we've seen indeed the, the role sort of grow up, I think in, in thousand 10 there may have been like 10 achieve data officers or something. Gartner has exact numbers on them, but then they grew, you know, industries and the number is estimated to be about 20,000 right now. Wow. And they evolved in a sort of stack of competencies, defensive data strategy, because the first chief data officers were more regulatory driven, offensive data strategy support for the digital program. And now all about data products, right? So as a data leader, you now need all of those competences and need to include them in, in your strategy. >>How is that going to evolve for the next couple of years? I wish I had one of those balls, right? But essentially I think for the next couple of years there's gonna be a lot of people, you know, still moving along with those four levels of the stack. A lot of people I see are still in version one and version two of the chief data. So you'll see over the years that's gonna evolve more digital and more data products. So for next years, my, my prediction is it's all products because it's an immediate link between data and, and the essentially, right? Right. So that's gonna be important and quite likely a new, some new things will be added on, which nobody can predict yet. But we'll see those pop up in a few years. I think there's gonna be a continued challenge for the chief officer role to become a real executive role as opposed to, you know, somebody who claims that they're executive, but then they're not, right? >>So the real reporting level into the board, into the CEO for example, will continue to be a challenging point. But the ones who do get that done will be the ones that are successful and the ones who get that will the ones that do it on the basis of data monetization, right? Connecting value to the data and making that value clear to all the data citizens in the organization, right? And in that sense, they'll need to have both, you know, technical audiences and non-technical audiences aligned of course. And they'll need to focus on adoption. Again, it's not enough to just have your data office be involved in this. It's really important that you're waking up data citizens across the organization and you make everyone in the organization think about data as an asset. >>Absolutely. Because there's so much value that can be extracted. Organizations really strategically build that data office and democratize access across all those data citizens. Stan, this is an exciting arena. We're definitely gonna keep our eyes on this. Sounds like a lot of evolution and maturation coming from the data office perspective. From the data citizen perspective. And as the data show that you mentioned in that IDC study, you mentioned Gartner as well, organizations have so much more likelihood of being successful and being competitive. So we're gonna watch this space. Stan, thank you so much for joining me on the cube at Data Citizens 22. We appreciate it. >>Thanks for having me over >>From Data Citizens 22, I'm Lisa Martin, you're watching The Cube, the leader in live tech coverage. >>Okay, this concludes our coverage of Data Citizens 2022, brought to you by Collibra. Remember, all these videos are available on demand@thecube.net. And don't forget to check out silicon angle.com for all the news and wiki bod.com for our weekly breaking analysis series where we cover many data topics and share survey research from our partner ETR Enterprise Technology Research. If you want more information on the products announced at Data Citizens, go to collibra.com. There are tons of resources there. You'll find analyst reports, product demos. It's really worthwhile to check those out. Thanks for watching our program and digging into Data Citizens 2022 on the Cube, your leader in enterprise and emerging tech coverage. We'll see you soon.

Published Date : Nov 2 2022

SUMMARY :

largely about getting the technology to work. Now the cloud is definitely helping with that, but also how do you automate governance? So you can see how data governance has evolved into to say we extract the signal from the noise, and over the, the next couple of days, we're gonna feature some of the So it's a really interesting story that we're thrilled to be sharing And we said at the time, you know, maybe it's time to rethink data innovation. 2020s from the previous decade, and what challenges does that bring for your customers? as data becomes more impactful than important, the level of scrutiny with respect to privacy, So again, I think it just another incentive for organization to now truly look at data You know, I don't know when you guys founded Collibra, if, if you had a sense as to how complicated the last kind of financial crisis, and that was really the, the start of Colli where we found product market Well, that's interesting because, you know, in my observation it takes seven to 10 years to actually build a again, a lot of momentum in the org in, in the, in the markets with some of the cloud partners And the second is that those data pipelines that are now being created in the cloud, I mean, the acquisition of i l dq, you know, So that's really the theme of a lot of the innovation that we're driving. And so that's the big theme from an innovation perspective, One of our key differentiators is the ability to really drive a lot of automation through workflows. So actually pushing down the computer and data quality, one of the key principles you think about monetization. And I, and I think we we're really at this pivotal moment, and I think you said it well. We need to look beyond just the I know you're gonna crush it out there. This is Dave Valante for the cube, your leader in enterprise and Without data leverage the Collibra data catalog to automatically And for that you'll establish community owners, a data set to a KPI to a report now enables your users to see what Finally, seven, promote the value of this to your users and Welcome to the Cube's coverage of Data Citizens 2022 Collibra's customer event. And now you lead data quality at Collibra. imagine if we get that wrong, you know, what the ramifications could be, And I realized in that moment, you know, I might have failed him because, cause I didn't know. And it's so complex that the way companies consume them in the IT function is And so it's really become front and center just the whole quality issue because data's so fundamental, nowadays to this topic is, so maybe we could surface all of these problems with So the language is changing a you know, stale data, you know, the, the whole trend toward real time. we sort of lived this problem for a long time, you know, in, in the Wall Street days about a decade you know, they just said, Oh, it's a glitch, you know, so they didn't understand the root cause of it. And the one right now is these hyperscalers in the cloud. And I think if you look at the whole So this is interesting because what you just described, you know, you mentioned Snowflake, And so when you were to log into Big Query tomorrow using our I love this example because, you know, Barry talks about, wow, the cloud guys are gonna own the world and, Seeing that across the board, people used to know it was a zip code and nowadays Appreciate it. Right, and thank you for watching. Nice to be here. Can can you explain to our audience why the ability to manage data across the entire organization. I was gonna say, you know, when I look back at like the last 10 years, it was all about getting the technology to work and it And one of the big pushes and passions we have at Collibra is to help with I I, you know, you mentioned this idea of, and really speeding the time to value for any of the business analysts, So where do you see, you know, the friction in adopting new data technologies? So one of the other things we're announcing with, with all of the innovations that are coming is So anybody in the organization is only getting access to the data they should have access to. So it was kind of smart that you guys were early on and We're able to profile and classify that data we're announcing with Calibra Protect this week that and get the right and make sure you have the right quality. I mean, the nice thing about Snowflake, if you play in the Snowflake sandbox, you, you, you, you can get sort of a, We also are doing more with Google around, you know, GCP and kbra protect there, you know, this year, the event your, your perspectives. And so it's all about everybody being able to easily It was great to have you on the cube first time I believe, cube, your leader in enterprise and emerging tech coverage. the cloud where you get the benefit of scale and security and so on. And the last example that comes to mind is that of a large home loan, home mortgage, Stan, it's great to have you back on the cube. Talk to us about what you mean by data citizenship and the And we believe that today's organizations, you have a lot of people, And one of the conclusions they found as they So you can say, ok, I'm doing this, you know, data culture for everyone, awakening them But the IDC study that you just mentioned demonstrates they're three times So as to how you get this done, establish this. part of the equation of getting that right, is it's not enough to just have that leadership out Talk to us about how you are building a data culture within Collibra and But over the years I've run, you know, So we said you the data products can run, the data can flow and you know, the quality can be checked. The catalog for the data scientists to know what's in their data lake, and data citizens join kbra, they immediately have a place to go to, Yes, success of the data office. So for example, a pillar on the data engineering side is gonna be more related So how many of those domains do you have covered? to look into a crystal ball, what do you see in terms of the maturation industries and the number is estimated to be about 20,000 right now. How is that going to evolve for the next couple of years? And in that sense, they'll need to have both, you know, technical audiences and non-technical audiences And as the data show that you mentioned in that IDC study, the leader in live tech coverage. Okay, this concludes our coverage of Data Citizens 2022, brought to you by Collibra.

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Day 1 Wrap | KubeCon + CloudNativeCon NA 2022


 

>>Hello and welcome back to the live coverage of the Cube here. Live in Detroit, Michigan for Cub Con, our seventh year covering all seven years. The cube has been here. M John Fur, host of the Cube, co-founder of the Cube. I'm here with Lisa Mart, my co-host, and our new host, Savannah Peterson. Great to see you guys. We're wrapping up day one of three days of coverage, and our guest analyst is Sario Wall, who's the cube analyst who's gonna give us his report. He's been out all day, ear to the ground in the sessions, peeking in, sneaking in, crashing him, getting all the data. Great to see you, Sarvi. Lisa Savannah, let's wrap this puppy up. >>I am so excited to be here. My first coupon with the cube and being here with you and Lisa has just been a treat. I can't wait to hear what you have to say in on the report side. And I mean, I have just been reflecting, it was last year's coupon that brought me to you, so I feel so lucky. So much can change in a year, folks. You never know where you're be. Wherever you're sitting today, you could be living your dreams in just a few >>Months. Lisa, so much has changed. I mean, just look at the past this year. Events we're back in person. Yeah. Yep. This is a big team here. They're still wearing masks, although we can take 'em off with a cube. But mask requirement. Tech has changed. Conversations are upleveling, skill gaps still there. So much has changed. >>So much has changed. There's so much evolution and so much innovation that we've also seen. You know, we started out the keynote this morning, standing room. Only thousands of people are here. Even though there's a mass requirement, the community that is CNCF Co Con is stronger than I, stronger than I saw it last year. This is only my second co con. But the collaboration, what they've done, their devotion to the maintainers, their devotion to really finding mentors for mentees was really a strong message this morning. And we heard a >>Lot of that today. And it's going beyond Kubernetes, even though it's called co con. I also call it cloud native con, which I think we'll probably end up being the name because at the end of day, the cloud native scaling, you're starting to see the pressure points. You're start to see where things are breaking, where automation's coming in, breaking in a good way. And we're gonna break it all down Again. So much going on again, I've overs gonna be in charge. Digital is transformation. If you take it to its conclusion, then you will see that the developers are running the business. It isn't a department, it's not serving the business, it is the business. If that's the case, everything has to change. And we're, we're happy to have Sarib here with us Cube analysts on the badge. I saw that with the press pass. Well, >>Thank you. Thanks for getting me that badge. So I'm here with you guys and >>Well, you got a rapport. Let's get into it. You, I >>Know. Let's hear what you gotta say. I'm excited. >>Yeah. Went around, actually attend some sessions and, and with the analysts were sitting in, in the media slash press, and I spoke to some people at their booth and the, there are a few, few patterns, you know, which are, some are the exaggeration of existing patterns or some are kind of new patterns emerging. So things are getting complex in open source. The lawn more projects, right. They have, the CNCF has graduated some projects even after graduation, they're, they're exploring, right? Kubernetes is one of those projects which has graduated. And on that front, just a side note, the new projects where, which are entering the cncf, they're the, we, we gotta see that process and the three stages and all that stuff. I tweeted all day long, if you wanna know what it is, you can look at my tweets. But when I will look, actually write right on that actually after, after the show ends, what, what I saw there, these new projects need to be curated properly. >>I think they need to be weed. There's a lot of noise in these projects. There's a lot of overlap. So the, the work is cut out for CNCF folks, by the way. They're sort of managerial committee or whatever you call that. The, the people who are leading it, they're try, I think they're doing their best and they're doing a good job of that. And another thing actually, I really liked in the morning's keynote was that lot of women on the stage and minorities represented. I loved it, to be honest with you. So believe me, I'm a minority even though I'm Indian, but from India, I'm a minority. So people who have Punjab either know that I'm a minority, so I, I understand their pain and how hard it is to, to break through the ceiling and all that. So I love that part as well. Yeah, the >>Activity is clear. Yeah. From day one. It's in the, it's in the dna. I mean, they'll reject anything that the opposite >>Representation too. I mean, it's not just that everyone's invited, it's they're celebrated and that's a very big difference. Yeah. It's, you see conferences offer discounts for women for tickets or minorities, but you don't necessarily see them put them running where their mouth is actually recruit the right women to be on stage. Right. Something you know a little bit about John >>Diversity brings better outcomes, better product perspectives. The product is better with all the perspectives involved. Percent, it might go a little slower, maybe a little debates, but it's all good. I mean, it's, to me, the better product comes when everyone's in. >>I hope you didn't just imply that women would make society. So >>I think John men, like slower means a slower, >>More diversity, more debate, >>The worst. Bringing the diversity into picture >>Wine. That's, that's how good groups, which is, which is >>Great. I mean, yeah, yeah, >>Yeah, yeah. I, I take that mulligan back and say, hey, you knows >>That's >>Just, it's gonna go so much faster and better and cheaper, but that not diversity. Absolutely. >>Yes. Well, you make better products faster because you have a variety >>Of perspectives. The bigger the group, there's more debate. More debate is key. But the key to success is aligning and committing. Absolutely. Once you have that, and that's what open sources has been about for. Oh God, yeah. Generations >>Has been a huge theme in the >>Show generations. All right, so, so, >>So you have to add another, like another important, so observation if you will, is that the security is, is paramount right. Requirement, especially for open source. There was a stat which was presented in the morning that 60% of the projects in under CNCF have more vulnerabilities today than they had last year. So that was, That's shocking actually. It's a big jump. It's a big jump. Like big jump means jump, jump means like it can be from from 40 to 60 or or 50 or 60. But still that percentage is high. What, what that means is that lot more people are contributing. It's very sort of di carmic or ironic that we say like, Oh this project has 10,000 contributors. Is that a good thing? Right. We do. Do we know the quality of that, where they're coming from? Are there any back doors being, you know, open there? How stringent is the process of rolling those things, which are being checked in, into production? You know, who is doing that? I've >>Wondered about that. Yeah. The quantity, quality, efficacy game. Yes. And what a balance that must be for someone like CNCF putting in the structure to try and >>That's >>Hard. Curate and regulate and, and you know, provide some bumpers on the bowling lane, so to speak, of, of all of these projects. Yeah. >>Yeah. We thought if anybody thought that the innovation coming from, or the number of services coming from AWS or Google Cloud or likes of them is overwhelming, look at open source, it's even more >>Overwhelming. What's your take on the supply chain discussion? More code more happening. What are you hearing there? >>The supply chain from the software? Yeah. >>Supply chain software, supply chain security pays. Are people talking about that? What are you >>Seeing? Yeah, actually people are talking about that. The creation, the curation, not creation. Curation of suppliers of software I think is best done in the cloud. Marketplaces Ive call biased or what, you know, but curation of open source is hard. It's hard to know which project to pick. It's hard to know which project will pan out. Many of the good projects don't see the day light of the day, but some decent ones like it becomes >>A marketing problem. Exactly. The more you have out there. Exactly. The more you gotta get above the noise. Exactly. And the noise echo that. And you got, you got GitHub stars, you got contributors, you have vanity metrics now coming in to this that are influencing what's real. But sometimes the best project could have smaller groups. >>Yeah, exactly. And another controversial thing a little bit I will say that is that there's a economics of the practitioner, right? I usually talk about that and economics of the, the enterprise, right? So practitioners in our world, in software world especially right in systems world, practitioners are changing jobs every two to three years. And number of developers doubles every three years. That's the stat I've seen from Uncle Bob. He's authority on that software side of things. Wow. So that means there's a lot more new entrance that means a lot of churn. So who is watching out for the enterprise enterprises economics, You know, like are we creating stable enterprises? How stable are our operations? On a side note to that, most of us see the software as like one band, which is not true. When we talk about all these roles and personas, somebody's writing software for, for core layer, which is the infrastructure part. Somebody's writing business applications, somebody's writing, you know, systems of bracket, some somebody's writing systems of differentiation. We talk about those things. We need to distinguish between those and have principle based technology consumption, which I usually write about in our Oh, >>So bottom line in Europe about it, in your opinion. Yeah. What's the top story here at coupon? >>Top story is >>Headline. Yeah, >>The, the headline. Okay. The open source cannot be ignored. That's a headline. >>And what should people be paying attention to if there's a trend coming out? See any kind of trends coming out or any kind of signal, What, what do you see that people should pay attention to here? The put top >>Two, three things. The signal is that, that if you are a big shop, like you'd need to assess your like capacity to absorb open source. You need to be certain size to absorb the open source. If you are below that threshold, I mean we can talk about that at some other time. Like what is that threshold? I will suggest you to go with the managed services from somebody, whoever is providing those managed services around open source. So manage es, right? So from, take it from aws, Google Cloud or Azure or IBM or anybody, right? So use open source as managed offering rather than doing it yourself. Because doing it yourself is a lot more heavy lifting. >>I I, >>There's so many thoughts coming, right? >>Mind it's, >>So I gotta ask you, what's your rapport? You have some swag, What's the swag look >>Like to you? I do. Just as serious of a report as you do on the to floor, but I do, so you know, I come from a marketing background and as I, I know that Lisa does as well. And one of the things that I think about that we touched on in this is, is you know, canceling the noise or standing out from the noise and, and on a show floor, that's actually a huge challenge for these startups, especially when you're up against a rancher or companies or a Cisco with a very large budget. And let's say you've only got a couple grand for an activation here. Like most of my clients, that's how I ended up in the CU County ecosystem, was here with the A client before. So there actually was a booth over there and I, they didn't quite catch me enough, but they had noise canceling headphones. >>So if you just wanted to take a minute on the show floor and just not hear anything, which I thought was a little bit clever, but gonna take you through some of my favorite swag from today and to all the vendors, you know, this is why you should really put some thought into your swag. You never know when you're gonna end up on the cube. So since most swag is injection molded plastic that's gonna end up in the landfill, I really appreciate that garden has given all of us a potable plant. And even the packaging is plantable, which is very exciting. So most sustainable swag goes to garden. Well done >>Rep replicated, I believe is their name. They do a really good job every year. They had some very funny pins that say a word that, I'm not gonna say live on television, but they have created, they brought two things for us, yet it's replicated little etch sketch for your inner child, which is very nice. And given that we are in Detroit, we are in Motor City, we are in the home of Ford. We had Ford on the show. I love that they have done the custom K eight s key chains in the blue oval logo. Like >>Fords right behind us by the way, and are on you >>Interviewed, we had 'em on earlier GitLab taking it one level more personal and actually giving out digital portraits today. Nice. Cool. Which is quite fun. Get lap house multiple booths here. They actually IPOed while they were on the show floor at CubeCon 2021, which is fun to see that whole gang again. And then last but not least, really embracing the ship wheel logo of a Kubernetes is the robusta accrue that is giving out bucket hats. And if you check out my Twitter at sabba Savvy, you can see me holding the ship wheel that they're letting everyone pose with. So we are all in on Kubernetes. That cove gone 2022, that's for sure. Yeah. >>And this is something, day one guys, we've got three. >>I wanna get one of those >>Hats. We we need to, we need a group photo >>By the end of Friday we will have a beverage and hats on to sign off. That's, that's my word. If I can convince John, >>Don, what's your takeaway? You guys did a great kind of kickoff about last week or so about what you were excited about, what your thoughts were going to be. We're only on day one, There's been thousands of people here, we've had great conversations with contributors, the community. What's your take on day one? What's your, what's your tagline? >>Well, Savannah and I had at we up, we, we were talking about what we might see and I think we, we were right. I think we had it right. There's gonna be a lot more people than there were last year. Okay, check. That's definitely true. We're in >>Person, which >>Is refreshing. I was very surprised about the mask mandate that kind of caught me up guard. I was major. Yeah. Cause I've been comfortable without the mask. I'm not a mask person, but I had to wear it and I was like, ah, mask. But I understand I support that. But whatever. It's >>Corporate travel policy. So you know, that's what it is. >>And then, you know, they, I thought that they did an okay job with the gates, but they wasn't slow like last time. But on the content side, definitely Kubernetes security, top line headline, Kubernetes at scale security, that's, that's to me the bumper sticker top things to pay attention to the supply chain and the role of docker and the web assembly was a surprise. You're starting to see containers ecosystem coming back to, I won't say tension growth in the functionality of containers cuz they have to solve the security problem in the container images. Okay, you got scanning technology so it's a little bit in the weeds, but there's a huge movement going on to fix that problem to scale it so it's not a problem area contain. And then Dr sent a great job with productivity interviews. Scott Johnston over a hundred million in revenue so far. That's my number. They have not publicly said that. That's what I'm reporting from sources extremely well financially. And they, and they love their business model. They make productivity for developers. That's a scoop. That's new >>Information. That's a nice scoop we just dropped there on the co casually. >>You're watching that. Pay attention to that. But that, that's proof. But guess what, Red Hat's got developers too. Yes. Other people have to, So developers gonna go where it's the best. Yeah. Developers are voting with their code, they're voting with their feet. You will see the winners with the developers and that's what we've talked about. >>Well and the companies are catering to the developers. Savannah and I had a great conversation with Ford. Yeah. You saw, you showed their fantastic swag was an E for Ev right behind us. They were talking about the, all the cultural changes that they've really focused on to cater towards the developers. The developers becoming the influencers as you say. But to see a company that is as, as historied as Ford Motor Company and what they're doing to attract and retain developer talent was impressive. And honestly that surprised me. Yeah. >>And their head of deb relations has been working for, for, for 29 years. Which I mean first of all, most companies on the show floor haven't been around for 29 years. Right. But what I love is when you put community first, you get employees to stick around. And I think community is one of the biggest themes here at Cuco. >>Great. My, my favorite story that surprised me and was cool was the Red Hat Lockheed Martin interview where they had edge deployments with micro edge, >>Micro shift, >>Micro >>Shift, new projects under, there's, there are three new projects under, >>Under that was so, so cool because it was an edge story in deployment for the military where lives are on the line, they actually had it working. That is a real world example of Kubernetes and tech orchestrating to deploy the industrial edge. And I think that's proof in my mind that Kubernetes and this ecosystem is gonna move faster through this next wave of growth. Because once things start clicking, you get hybrid on premise to super cloud and edge. That was, that was my favorite cause it was real. That was real >>Story that it can make is literally life and death on the battlefield. Yeah, that was amazing. With what they're doing and what >>They're talking check out the Lockheed Martin Red Hat edge story on Silicon Angle and then a press release all pillar. >>Yeah. Another actually it's impressive, which we knew this which is happening, but I didn't know that it was happening at this scale is the finops. The finops is, I saw your is a discipline which most companies are adopting bigger companies, which are spending like hundreds of millions dollars in cloud average. Si a team size of finops for finops is seven people. And average number of tools is I think 3.5 or around 3.7 or something like that. Average number of tools they use to control the cost. So finops is a very generic term for years. It's not financial operations, it's the financial operations for the cloud cost, you know, containing the cloud costs. So that's a finops that is a very emerging sort of discipline >>To keep an eye on. And well, not only is that important, I talked to, well one of the principles over there, it's growing and they have real big players in that foundation. Their, their events are highly attended. It's super important. It's just, it's the cost side of cloud. And, and of course, you know, everyone wants to know what's going on. No one wants to leave there. Their Amazon on Yeah, you wanna leave the lights on the cloud, as we always say, you never know what the bill's gonna look like. >>The cloud is gonna reach $3 billion in next few years. So we might as well control the cost there. Yeah, >>It was, it was funny to get the reaction I found, I don't know if I was, how I react, I dunno how I felt. But we, we did introduce Super Cloud to a couple of guests and a, there were a couple reactions, a couple drawn. There was a couple, right. There was a couple, couple reactions. And what I love about the super cloud is that some people are like, oh, cringing. And some people are like, yeah, go. So it's a, it's a solid debate. It is solid. I saw more in the segments that I did with you together. People leaning in. Yeah. Super fun. We had a couple sum up, we had a couple, we had a couple cringes, I'll say their names, but I'll go back and make sure I, >>I think people >>Get 'em later. I think people, >>I think people cringe on the, on the term not on the idea. Yeah. You know, so the whole idea is that we are building top of the cloud >>And then so I mean you're gonna like this, I did successfully introduce here on the cube, a new term called architectural list. He did? That's right. Okay. And I wanna thank Charles Fitzgerald for that cuz he called super cloud architectural list. And that's exactly the point of super cloud. If you have a great coding environment, you shouldn't have to do an architecture to do. You should code and let the architecture of the Super cloud make it happen. And of course Brian Gracely, who will be on tomorrow at his cloud cast said Super Cloud enables super services. Super Cloud enables what Super services, super service. The microservices underneath the covers have to be different. High performing, automated. So again, the debate and Susan, the goal is to keep it open. And that's our, that's our goal. But we had a lot of fun with that. It was fun to poke the bear a little bit. So >>What is interesting to see just how people respond to it too, with you throwing it out there so consistently, >>You wanna poke the bear, get a conversation going, you know, let let it go. We'll see, it's been positive so far. >>There, there I had a discussion outside somebody who is from Ford but not attending this conference and they have been there for a while. I, I just some moment hit like me, like I said, people, okay, technologists are horizontal, the codes are horizontal. They will go from four to GM to Chrysler to Bank of America to, you know, GE whatever, you know, like cross vertical within vertical different vendors. So, but the culture of a company is local, right? Right. Ford has been building cars for forever. They sort of democratize it. They commercialize it, right? But they have some intense culture. It's hard to change those cultures. And how do we bring in the new thinking? What is, what approach that should be? Is it a sandbox approach for like putting new sensors on the car? They have to compete with te likes our Tesla, right? Yeah. But they cannot, if they are afraid of deluding their existing market or they're afraid of failure there, right? So it's very >>Tricky. Great stuff. Sorry. Great to have you on as our cube analyst breaking down the stories. We'll document that, that we'll roll out a post on it. Lisa Savannah, let's wrap up the show for day one. We got day two and three. We'll start with you. What's your summary? Quick bumper sticker. What's today's show all about? >>I'm a community first gal and this entire experience is about community and it's really nice to see the community come together, celebrate that, share ideas, and to have our community together on stage. >>Yeah. To me, to me it was all real. It's happening. Kubernetes cloud native at scale, it's happening, it's real. And we see proof points and we're gonna have faster time to value. It's gonna accelerate faster from here. >>The proof points, the impact is real. And we saw that in some amazing stories. And this is just a one of the cubes >>Coverage. Ib final word on this segment was well >>Said Lisa. Yeah, I, I think I, I would repeat what I said. I got eight, nine years back at a rack space conference. Open source is amazing for one biggest reason. It gives the ability to the developing nations to be at somewhat at par where the dev develop nations and, and those people to lift up their masses through the automation. Cuz when automation happens, the corruption goes down and the economy blossoms. And I think it's great and, and we need to do more in it, but we have to be careful about the supply chains around the software so that, so our systems are secure and they are robust. Yeah, >>That's it. Okay. To me for SAR B and my two great co-host, Lisa Martin, Savannah Peterson. I'm John Furry. You're watching the Cube Day one in, in the Books. We'll see you tomorrow, day two Cuban Cloud Native live in Detroit. Thanks for watching.

Published Date : Oct 27 2022

SUMMARY :

Great to see you guys. I can't wait to hear what you have to say in on the report side. I mean, just look at the past this year. But the collaboration, what they've done, their devotion If that's the case, everything has to change. So I'm here with you guys and Well, you got a rapport. I'm excited. in the media slash press, and I spoke to some people at their I loved it, to be honest with you. that the opposite I mean, it's not just that everyone's invited, it's they're celebrated and I mean, it's, to me, the better product comes when everyone's in. I hope you didn't just imply that women would make society. Bringing the diversity into picture I mean, yeah, yeah, I, I take that mulligan back and say, hey, you knows Just, it's gonna go so much faster and better and cheaper, but that not diversity. But the key to success is aligning So you have to add another, like another important, so observation And what a balance that must be for someone like CNCF putting in the structure to try and of all of these projects. from, or the number of services coming from AWS or Google Cloud or likes of them is What are you hearing there? The supply chain from the software? What are you Many of the And you got, you got GitHub stars, you got the software as like one band, which is not true. What's the top story here Yeah, The, the headline. I will suggest you to And one of the things that I think about that we touched on in this is, to all the vendors, you know, this is why you should really put some thought into your swag. And given that we are in Detroit, we are in Motor City, And if you check out my Twitter at sabba Savvy, By the end of Friday we will have a beverage and hats on to sign off. last week or so about what you were excited about, what your thoughts were going to be. I think we had it right. I was very surprised about the mask mandate that kind of caught me up guard. So you know, that's what it is. And then, you know, they, I thought that they did an okay job with the gates, but they wasn't slow like last time. That's a nice scoop we just dropped there on the co casually. You will see the winners with the developers and that's what we've The developers becoming the influencers as you say. But what I love is when you put community first, you get employees to stick around. My, my favorite story that surprised me and was cool was the Red Hat Lockheed And I think that's proof in my mind that Kubernetes and this ecosystem is Story that it can make is literally life and death on the battlefield. They're talking check out the Lockheed Martin Red Hat edge story on Silicon Angle and for the cloud cost, you know, containing the cloud costs. And, and of course, you know, everyone wants to know what's going on. So we might as well control the I saw more in the segments that I did with you together. I think people, so the whole idea is that we are building top of the cloud So again, the debate and Susan, the goal is to keep it open. You wanna poke the bear, get a conversation going, you know, let let it go. to Chrysler to Bank of America to, you know, GE whatever, Great to have you on as our cube analyst breaking down the stories. I'm a community first gal and this entire experience is about community and it's really nice to see And we see proof points and we're gonna have faster time to value. The proof points, the impact is real. Ib final word on this segment was well It gives the ability to the developing nations We'll see you tomorrow, day two Cuban Cloud Native live in Detroit.

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Michael Foster & Doron Caspin, Red Hat | KubeCon + CloudNativeCon NA 2022


 

(upbeat music) >> Hey guys, welcome back to the show floor of KubeCon + CloudNativeCon '22 North America from Detroit, Michigan. Lisa Martin here with John Furrier. This is day one, John at theCUBE's coverage. >> CUBE's coverage. >> theCUBE's coverage of KubeCon. Try saying that five times fast. Day one, we have three wall-to-wall days. We've been talking about Kubernetes, containers, adoption, cloud adoption, app modernization all morning. We can't talk about those things without addressing security. >> Yeah, this segment we're going to hear container and Kubernetes security for modern application 'cause the enterprise are moving there. And this segment with Red Hat's going to be important because they are the leader in the enterprise when it comes to open source in Linux. So this is going to be a very fun segment. >> Very fun segment. Two guests from Red Hat join us. Please welcome Doron Caspin, Senior Principal Product Manager at Red Hat. Michael Foster joins us as well, Principal Product Marketing Manager and StackRox Community Lead at Red Hat. Guys, great to have you on the program. >> Thanks for having us. >> Thank you for having us. >> It's awesome. So Michael StackRox acquisition's been about a year. You got some news? >> Yeah, 18 months. >> Unpack that for us. >> It's been 18 months, yeah. So StackRox in 2017, originally we shifted to be the Kubernetes-native security platform. That was our goal, that was our vision. Red Hat obviously saw a lot of powerful, let's say, mission statement in that, and they bought us in 2021. Pre-acquisition we were looking to create a cloud service. Originally we ran on Kubernetes platforms, we had an operator and things like that. Now we are looking to basically bring customers in into our service preview for ACS as a cloud service. That's very exciting. Security conversation is top notch right now. It's an all time high. You can't go with anywhere without talking about security. And specifically in the code, we were talking before we came on camera, the software supply chain is real. It's not just about verification. Where do you guys see the challenges right now? Containers having, even scanning them is not good enough. First of all, you got to scan them and that may not be good enough. Where's the security challenges and where's the opportunity? >> I think a little bit of it is a new way of thinking. The speed of security is actually does make you secure. We want to keep our images up and fresh and updated and we also want to make sure that we're keeping the open source and the different images that we're bringing in secure. Doron, I know you have some things to say about that too. He's been working tirelessly on the cloud service. >> Yeah, I think that one thing, you need to trust your sources. Even if in the open source world, you don't want to copy paste libraries from the web. And most of our customers using third party vendors and getting images from different location, we need to trust our sources and we have a really good, even if you have really good scanning solution, you not always can trust it. You need to have a good solution for that. >> And you guys are having news, you're announcing the Red Hat Advanced Cluster Security Cloud Service. >> Yes. >> What is that? >> So we took StackRox and we took the opportunity to make it as a cloud services so customer can consume the product as a cloud services as a start offering and customer can buy it through for Amazon Marketplace and in the future Azure Marketplace. So customer can use it for the AKS and EKS and AKS and also of course OpenShift. So we are not specifically for OpenShift. We're not just OpenShift. We also provide support for EKS and AKS. So we provided the capability to secure the whole cloud posture. We know customer are not only OpenShift or not only EKS. We have both. We have free cloud or full cloud. So we have open. >> So it's not just OpenShift, it's Kubernetes, environments, all together. >> Doron: All together, yeah. >> Lisa: Meeting customers where they are. >> Yeah, exactly. And we focus on, we are not trying to boil the ocean or solve the whole cloud security posture. We try to solve the Kubernetes security cluster. It's very unique and very need unique solution for that. It's not just added value in our cloud security solution. We think it's something special for Kubernetes and this is what Red that is aiming to. To solve this issue. >> And the ACS platform really doesn't change at all. It's just how they're consuming it. It's a lot quicker in the cloud. Time to value is right there. As soon as you start up a Kubernetes cluster, you can get started with ACS cloud service and get going really quickly. >> I'm going to ask you guys a very simple question, but I heard it in the bar in the lobby last night. Practitioners talking and they were excited about the Red Hat opportunity. They actually asked a question, where do I go and get some free Red Hat to test some Kubernetes out and run helm or whatever. They want to play around. And do you guys have a program for someone to get start for free? >> Yeah, so the cloud service specifically, we're going to service preview. So if people sign up, they'll be able to test it out and give us feedback. That's what we're looking for. >> John: Is that a Sandbox or is that going to be in the cloud? >> They can run it in their own environment. So they can sign up. >> John: Free. >> Doron: Yeah, free. >> For the service preview. All we're asking for is for customer feedback. And I know it's actually getting busy there. It's starting December. So the quicker people are, the better. >> So my friend at the lobby I was talking to, I told you it was free. I gave you the sandbox, but check out your cloud too. >> And we also have the open source version so you can download it and use it. >> Yeah, people want to know how to get involved. I'm getting a lot more folks coming to Red Hat from the open source side that want to get their feet wet. That's been a lot of people rarely interested. That's a real testament to the product leadership. Congratulations. >> Yeah, thank you. >> So what are the key challenges that you have on your roadmap right now? You got the products out there, what's the current stake? Can you scope the adoption? Can you share where we're at? What people are doing specifically and the real challenges? >> I think one of the biggest challenges is talking with customers with a slightly, I don't want to say outdated, but an older approach to security. You hear things like malware pop up and it's like, well, really what we should be doing is keeping things into low and medium vulnerabilities, looking at the configuration, managing risk accordingly. Having disparate security tools or different teams doing various things, it's really hard to get a security picture of what's going on in the cluster. That's some of the biggest challenges that we talk with customers about. >> And in terms of resolving those challenges, you mentioned malware, we talk about ransomware. It's a household word these days. It's no longer, are we going to get hit? It's when? It's what's the severity? It's how often? How are you guys helping customers to dial down some of the risk that's inherent and only growing these days? >> Yeah, risk, it's a tough word to generalize, but our whole goal is to give you as much security information in a way that's consumable so that you can evaluate your risk, set policies, and then enforce them early on in the cluster or early on in the development pipeline so that your developers get the security information they need, hopefully asynchronously. That's the best way to do it. It's nice and quick, but yeah. I don't know if Doron you want to add to that? >> Yeah, so I think, yeah, we know that ransomware, again, it's a big world for everyone and we understand the area of the boundaries where we want to, what we want to protect. And we think it's about policies and where we enforce it. So, and if you can enforce it on, we know that as we discussed before that you can scan the image, but we never know what is in it until you really run it. So one of the thing that we we provide is runtime scanning. So you can scan and you can have policy in runtime. So enforce things in runtime. But even if one image got in a way and get to your cluster and run on somewhere, we can stop it in runtime. >> Yeah. And even with the runtime enforcement, the biggest thing we have to educate customers on is that's the last-ditch effort. We want to get these security controls as early as possible. That's where the value's going to be. So we don't want to be blocking things from getting to staging six weeks after developers have been working on a project. >> I want to get you guys thoughts on developer productivity. Had Docker CEO on earlier and since then I had a couple people messaging me. Love the vision of Docker, but Docker Hub has some legacy and it might not, has does something kind of adoption that some people think it does. Are people moving 'cause there times they want to have these their own places? No one place or maybe there is, or how do you guys see the movement of say Docker Hub to just using containers? I don't need to be Docker Hub. What's the vis-a-vis competition? >> I mean working with open source with Red Hat, you have to meet the developers where they are. If your tool isn't cutting it for developers, they're going to find a new tool and really they're the engine, the growth engine of a lot of these technologies. So again, if Docker, I don't want to speak about Docker or what they're doing specifically, but I know that they pretty much kicked off the container revolution and got this whole thing started. >> A lot of people are using your environment too. We're hearing a lot of uptake on the Red Hat side too. So, this is open source help, it all sorts stuff out in the end, like you said, but you guys are getting a lot of traction there. Can you share what's happening there? >> I think one of the biggest things from a developer experience that I've seen is the universal base image that people are using. I can speak from a security standpoint, it's awesome that you have a base image where you can make one change or one issue and it can impact a lot of different applications. That's one of the big benefits that I see in adoption. >> What are some of the business, I'm curious what some of the business outcomes are. You talked about faster time to value obviously being able to get security shifted left and from a control perspective. but what are some of the, if I'm a business, if I'm a telco or a healthcare organization or a financial organization, what are some of the top line benefits that this can bubble up to impact? >> I mean for me, with those two providers, compliance is a massive one. And just having an overall look at what's going on in your clusters, in your environments so that when audit time comes, you're prepared. You can get through that extremely quickly. And then as well, when something inevitably does happen, you can get a good image of all of like, let's say a Log4Shell happens, you know exactly what clusters are affected. The triage time is a lot quicker. Developers can get back to developing and then yeah, you can get through it. >> One thing that we see that customers compliance is huge. >> Yes. And we don't want to, the old way was that, okay, I will provision a cluster and I will do scans and find things, but I need to do for PCI DSS for example. Today the customer want to provision in advance a PCI DSS cluster. So you need to do the compliance before you provision the cluster and make all the configuration already baked for PCI DSS or HIPAA compliance or FedRAMP. And this is where we try to use our compliance, we have tools for compliance today on OpenShift and other clusters and other distribution, but you can do this in advance before you even provision the cluster. And we also have tools to enforce it after that, after your provision, but you have to do it again before and after to make it more feasible. >> Advanced cluster management and the compliance operator really help with that. That's why OpenShift Platform Plus as a bundle is so popular. Just being able to know that when a cluster gets provision, it's going to be in compliance with whatever the healthcare provider is using. And then you can automatically have ACS as well pop up so you know exactly what applications are running, you know it's in compliance. I mean that's the speed. >> You mentioned the word operator, I get triggering word now for me because operator role is changing significantly on this next wave coming because of the automation. They're operating, but they're also devs too. They're developing and composing. It's almost like a dashboard, Lego blocks. The operator's not just manually racking and stacking like the old days, I'm oversimplifying it, but the new operators running stuff, they got observability, they got coding, their servicing policy. There's a lot going on. There's a lot of knobs. Is it going to get simpler? How do you guys see the org structures changing to fill the gap on what should be a very simple, turn some knobs, operate at scale? >> Well, when StackRox originally got acquired, one of the first things we did was put ACS into an operator and it actually made the application life cycle so much easier. It was very easy in the console to go and say, Hey yeah, I want ACS my cluster, click it. It would get provisioned. New clusters would get provisioned automatically. So underneath it might get more complicated. But in terms of the application lifecycle, operators make things so much easier. >> And of course I saw, I was lucky enough with Lisa to see Project Wisdom in AnsibleFest. You going to say, Hey, Red Hat, spin up the clusters and just magically will be voice activated. Starting to see AI come in. So again, operations operator is got to dev vibe and an SRE vibe, but it's not that direct. Something's happening there. We're trying to put our finger on. What do you guys think is happening? What's the real? What's the action? What's transforming? >> That's a good question. I think in general, things just move to the developers all the time. I mean, we talk about shift left security, everything's always going that way. Developers how they're handing everything. I'm not sure exactly. Doron, do you have any thoughts on that. >> Doron, what's your reaction? You can just, it's okay, say what you want. >> So I spoke with one of our customers yesterday and they say that in the last years, we developed tons of code just to operate their infrastructure. That if developers, so five or six years ago when a developer wanted VM, it will take him a week to get a VM because they need all their approval and someone need to actually provision this VM on VMware. And today they automate all the way end-to-end and it take two minutes to get a VM for developer. So operators are becoming developers as you said, and they develop code and they make the infrastructure as code and infrastructure as operator to make it more easy for the business to run. >> And then also if you add in DataOps, AIOps, DataOps, Security Ops, that's the new IT. It seems to be the new IT is the stuff that's scaling, a lot of data's coming in, you got security. So all that's got to be brought in. How do you guys view that into the equation? >> Oh, I mean you become big generalists. I think there's a reason why those cloud security or cloud professional certificates are becoming so popular. You have to know a lot about all the different applications, be able to code it, automate it, like you said, hopefully everything as code. And then it also makes it easy for security tools to come in and look and examine where the vulnerabilities are when those things are as code. So because you're going and developing all this automation, you do become, let's say a generalist. >> We've been hearing on theCUBE here and we've been hearing the industry, burnout, associated with security professionals and some DataOps because the tsunami of data, tsunami of breaches, a lot of engineers getting called in the middle of the night. So that's not automated. So this got to get solved quickly, scaled up quickly. >> Yes. There's two part question there. I think in terms of the burnout aspect, you better send some love to your security team because they only get called when things get broken and when they're doing a great job you never hear about them. So I think that's one of the things, it's a thankless profession. From the second part, if you have the right tools in place so that when something does hit the fan and does break, then you can make an automated or a specific decision upstream to change that, then things become easy. It's when the tools aren't in place and you have desperate environments so that when a Log4Shell or something like that comes in, you're scrambling trying to figure out what clusters are where and where you're impacted. >> Point of attack, remediate fast. That seems to be the new move. >> Yeah. And you do need to know exactly what's going on in your clusters and how to remediate it quickly, how to get the most impact with one change. >> And that makes sense. The service area is expanding. More things are being pushed. So things will, whether it's a zero day vulnerability or just attack. >> Just mix, yeah. Customer automate their all of things, but it's good and bad. Some customer told us they, I think Spotify lost the whole a full zone because of one mistake of a customer because they automate everything and you make one mistake. >> It scale the failure really. >> Exactly. Scaled the failure really fast. >> That was actually few contact I think four years ago. They talked about it. It was a great learning experience. >> It worked double edge sword there. >> Yeah. So definitely we need to, again, scale automation, test automation way too, you need to hold the drills around data. >> Yeah, you have to know the impact. There's a lot of talk in the security space about what you can and can't automate. And by default when you install ACS, everything is non-enforced. You have to have an admission control. >> How are you guys seeing your customers? Obviously Red Hat's got a great customer base. How are they adopting to the managed service wave that's coming? People are liking the managed services now because they maybe have skills gap issues. So managed service is becoming a big part of the portfolio. What's your guys' take on the managed services piece? >> It's just time to value. You're developing a new application, you need to get it out there quick. If somebody, your competitor gets out there a month before you do, that's a huge market advantage. >> So you care how you got there. >> Exactly. And so we've had so much Kubernetes expertise over the last 10 or so, 10 plus year or well, Kubernetes for seven plus years at Red Hat, that why wouldn't you leverage that knowledge internally so you can get your application. >> Why change your toolchain and your workflows go faster and take advantage of the managed service because it's just about getting from point A to point B. >> Exactly. >> Well, in time to value is, you mentioned that it's not a trivial term, it's not a marketing term. There's a lot of impact that can be made. Organizations that can move faster, that can iterate faster, develop what their customers are looking for so that they have that competitive advantage. It's definitely not something that's trivial. >> Yeah. And working in marketing, whenever you get that new feature out and I can go and chat about it online, it's always awesome. You always get customers interests. >> Pushing new code, being secure. What's next for you guys? What's on the agenda? What's around the corner? We'll see a lot of Red Hat at re:Invent. Obviously your relationship with AWS as strong as a company. Multi-cloud is here. Supercloud as we've been saying. Supercloud is a thing. What's next for you guys? >> So we launch the cloud services and the idea that we will get feedback from customers. We are not going GA. We're not going to sell it for now. We want to get customers, we want to get feedback to make the product as best what we can sell and best we can give for our customers and get feedback. And when we go GA and we start selling this product, we will get the best product in the market. So this is our goal. We want to get the customer in the loop and get as much as feedback as we can. And also we working very closely with our customers, our existing customers to announce the product to add more and more features what the customer needs. It's all about supply chain. I don't like it, but we have to say, it's all about making things more automated and make things more easy for our customer to use to have security in the Kubernetes environment. >> So where can your customers go? Clearly, you've made a big impact on our viewers with your conversation today. Where are they going to be able to go to get their hands on the release? >> So you can find it on online. We have a website to sign up for this program. It's on my blog. We have a blog out there for ACS cloud services. You can just go there, sign up, and we will contact the customer. >> Yeah. And there's another way, if you ever want to get your hands on it and you can do it for free, Open Source StackRox. The product is open source completely. And I would love feedback in Slack channel. It's one of the, we also get a ton of feedback from people who aren't actually paying customers and they contribute upstream. So that's an awesome way to get started. But like you said, you go to, if you search ACS cloud service and service preview. Don't have to be a Red Hat customer. Just if you're running a CNCF compliant Kubernetes version. we'd love to hear from you. >> All open source, all out in the open. >> Yep. >> Getting it available to the customers, the non-customers, they hopefully pending customers. Guys, thank you so much for joining John and me talking about the new release, the evolution of StackRox in the last season of 18 months. Lot of good stuff here. I think you've done a great job of getting the audience excited about what you're releasing. Thank you for your time. >> Thank you. >> Thank you. >> For our guest and for John Furrier, Lisa Martin here in Detroit, KubeCon + CloudNativeCon North America. Coming to you live, we'll be back with our next guest in just a minute. (gentle music)

Published Date : Oct 27 2022

SUMMARY :

back to the show floor Day one, we have three wall-to-wall days. So this is going to be a very fun segment. Guys, great to have you on the program. So Michael StackRox And specifically in the code, Doron, I know you have some Even if in the open source world, And you guys are having and in the future Azure Marketplace. So it's not just OpenShift, or solve the whole cloud security posture. It's a lot quicker in the cloud. I'm going to ask you Yeah, so the cloud So they can sign up. So the quicker people are, the better. So my friend at the so you can download it and use it. from the open source side that That's some of the biggest challenges How are you guys helping so that you can evaluate So one of the thing that we we the biggest thing we have I want to get you guys thoughts you have to meet the the end, like you said, it's awesome that you have a base image What are some of the business, and then yeah, you can get through it. One thing that we see that and make all the configuration and the compliance operator because of the automation. and it actually made the What do you guys think is happening? Doron, do you have any thoughts on that. okay, say what you want. for the business to run. So all that's got to be brought in. You have to know a lot about So this got to get solved and you have desperate environments That seems to be the new move. and how to remediate it quickly, And that makes sense. and you make one mistake. Scaled the contact I think four years ago. you need to hold the drills around data. And by default when you install ACS, How are you guys seeing your customers? It's just time to value. so you can get your application. and take advantage of the managed service Well, in time to value is, whenever you get that new feature out What's on the agenda? and the idea that we will Where are they going to be able to go So you can find it on online. and you can do it for job of getting the audience Coming to you live,

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Felix Van de Maele, Collibra | Data Citizens '22


 

(upbeat music) >> Last year, the Cube covered Data Citizens, Collibra's customer event. And the premise that we put forth prior to that event was that despite all the innovation that's gone on over the last decade or more with data, you know, starting with the Hadoop movement. We had data lakes, we had Spark, the ascendancy of programming languages like Python, the introduction of frameworks like TensorFlow, the rise of AI, low code, no code, et cetera. Businesses still find it's too difficult to get more value from their data initiatives. And we said at the time, you know, maybe it's time to rethink data innovation. While a lot of the effort has been focused on more efficiently storing and processing data, perhaps more energy needs to go into thinking about the people and the process side of the equation, meaning making it easier for domain experts to both gain insights from data, trust the data, and begin to use that data in new ways, fueling data products, monetization, and insights. Data Citizens 2022 is back, and we're pleased to have Felix Van de Maele, who is the founder and CEO of Collibra. He's on the Cube. We're excited to have you, Felix. Good to see you again. >> Likewise Dave. Thanks for having me again. >> You bet. All right, we're going to get the update from Felix on the current data landscape, how he sees it, why data intelligence is more important now than ever, and get current on what Collibra has been up to over the past year, and what's changed since Data Citizens 2021. And we may even touch on some of the product news. So Felix, we're living in a very different world today with businesses and consumers. They're struggling with things like supply chains, uncertain economic trends, and we're not just snapping back to the 2010s. That's clear. And that's really true, as well, in the world of data. So what's different in your mind in the data landscape of the 2020s from the previous decade, and what challenges does that bring for your customers? >> Yeah, absolutely. And I think you said it well, Dave, in the intro that rising complexity and fragmentation in the broader data landscape that hasn't gotten any better over the last couple of years. When we talk to our customers, that level of fragmentation, the complexity, how do we find data that we can trust, that we know we can use, has only gotten kind of more difficult. So that trend is continuing. I think what is changing is that trend has become much more acute. Well, the other thing we've seen over the last couple of years is that the level of scrutiny that organizations are under with respect to data, as data becomes more mission critical, as data becomes more impactful and important, the level of scrutiny with respect to privacy, security, regulatory compliance, is only increasing as well. Which again, is really difficult in this environment of continuous innovation, continuous change, continuous growing complexity and fragmentation. So it's become much more acute. And to your earlier point, we do live in a different world, and the past couple of years, we could probably just kind of brute force it, right? We could focus on the top line. There was enough kind of investments to be had. I think nowadays organizations are focused, or are in a very different environment where there's much more focus on cost control, productivity, efficiency. How do we truly get value from that data? So again, I think it's just another incentive for organizations to now truly look at that data and to scale that data, not just from a technology and infrastructure perspective, but how do we actually scale data from an organizational perspective, right? Like you said, the people and process, how do we do that at scale? And that's only becoming much more important. And we do believe that the economic environment that we find ourselves in today is going to be a catalyst for organizations to really take that more seriously if you will than they maybe have in the past. >> You know, I don't know when you guys founded Collibra, if you had a sense as to how complicated it was going to get, but you've been on a mission to really address these problems from the beginning. How would you describe your mission, and what are you doing to address these challenges? >> Yeah, absolutely. We started Collibra in 2008. So in some sense in the last kind of financial crisis. And that was really the start of Collibra, where we found product market fit working with large financial institutions to help them cope with the increasing compliance requirements that they were faced with because of the financial crisis, and kind of here we are again in a very different environment of course, 15 years, almost 15 years later. But data only becoming more important. But our mission to deliver trusted data for every user, every use case, and across every source, frankly has only become more important. So while it's been an incredible journey over the last 14, 15 years, I think we're still relatively early in our mission to, again, be able to provide everyone, and that's why we call it Data Citizens. We truly believe that everyone in the organization should be able to use trusted data in an easy, easy manner. That mission is only becoming more important, more relevant. We definitely have a lot more work ahead of us because we're still relatively early in that journey. >> Well, that's interesting because, you know, in my observation, it takes seven to 10 years to actually build a company, and then the fact that you're still in the early days is kind of interesting. I mean, Collibra's had a good 12 months or so since we last spoke at Data Citizens. Give us the latest update on your business. What do people need to know about your your current momentum? >> Yeah, absolutely. Again, there's a lot of tailwinds, organizations are only maturing their data practices, and we've seen it kind of transform, or influence a lot of our business growth that we've seen, broader adoption of the platform. We work at some of the largest organizations in the world, whether it's Adobe, Heineken, Bank of America, and many more. We have now over 600 enterprise customers, all industry leaders and every single vertical. So it's really exciting to see that and continue to partner with those organizations. On the partnership side, again, a lot of momentum in the market with some of the cloud partners like Google, Amazon, Snowflake, Databricks, and others, right? As those kind of new modern data infrastructures, modern data architectures, are definitely all moving to the cloud. A great opportunity for us, our partners, and of course our customers, to help them kind of transition to the cloud even faster. And so we see a lot of excitement and momentum there. We did an acquisition about 18 months ago around data quality, data observability, which we believe is an enormous opportunity. Of course data quality isn't new, but I think there's a lot of reasons why we're so excited about quality and observability now. One is around leveraging AI, machine learning, again to drive more automation. And the second is that those data pipelines that are now being created in the cloud, in these modern data architectures, they've become mission critical. They've become real time. And so monitoring, observing those data pipelines continuously has become absolutely critical. So we're really excited about that as well. And on the organizational side, I'm sure you've heard a term around kind of data mesh, something that's gaining a lot of momentum, rightfully so. It's really the type of governance that we always believed in. Federated, focused on domains, giving a lot of ownership to different teams. I think that's the way to scale the data organizations, and so that aligns really well with our vision, and from a product perspective, we've seen a lot of momentum with our customers there as well. >> Yeah, you know, a couple things there. I mean, the acquisition of OwlDQ, you know, Kirk Haslbeck and their team, it's interesting, you know, the whole data quality used to be this back office function and really confined to highly regulated industries. It's come to the front office, it's top of mind for chief data officers, data mesh, you mentioned. You guys are a connective tissue for all these different nodes on the data mesh. That's key. And of course we see you at all the shows. You're a critical part of many ecosystems, and you're developing your own ecosystem. So let's chat a little bit about the products. We're going to go deeper into products later on at Data Citizens '22, but we know you're debuting some new innovations, you know, whether it's, you know, the under the covers in security, sort of making data more accessible for people, just dealing with workflows and processes as you talked about earlier. Tell us a little bit about what you're introducing. >> Yeah, absolutely. We're super excited, a ton of innovation. And if we think about the big theme, and like I said, we're still relatively early in this journey towards kind of that mission of data intelligence, that really bold and compelling mission. Either customers are just starting on that journey, and we want to make it as easy as possible for the organization to actually get started, because we know that's important that they do. And for our organization and customers that have been with us for some time, there's still a tremendous amount of opportunity to kind of expand the platform further. And again, to make it easier for, really to accomplish that mission and vision around that data citizen that everyone has access to trustworthy data in a very easy, easy way. So that's really the theme of a lot of the innovation that we're driving, a lot of kind of ease of adoption, ease of use, but also then, how do we make sure that as Collibra becomes this kind of mission critical enterprise platform from a security performance architecture scale, supportability that we're truly able to deliver that kind of an enterprise mission critical platform. And so that's the big theme. From an innovation perspective, from a product perspective, a lot of new innovation that we're really excited about. A couple of highlights. One is around data marketplace. Again, a lot of our customers have plans in that direction. How do we make it easy? How do we make available a true kind of shopping experience so that anybody in your organization can, in a very easy search first way, find the right data product, find the right data set that data can then consume, use its analytics. How do we help organizations drive adoption, tell them where they're working really well, and where they have opportunities. Home pages, again, to make things easy for people, for anyone in your organization, to kind of get started with Collibra. You mentioned workflow designer, again, we have a very powerful enterprise platform. One of our key differentiators is the ability to really drive a lot of automation through workflows. And now we provided a new low code, no code, kind of workflow designer experience. So really customers can take it to the next level. There's a lot more new product around Collibra Protect, which in partnership with Snowflake, which has been a strategic investor in Collibra, focused on how do we make access governance easier? How do we, how are we able to make sure that as you move to the cloud, things like access management, masking around sensitive data, PII data, is managed in a much more effective way. Really excited about that product. There's more around data quality. Again, how do we get that deployed as easily and quickly and widely as we can? Moving that to the cloud has been a big part of our strategy. So we launched our data quality cloud product as well as making use of those native compute capabilities in platforms like Snowflake, Databricks, Google, Amazon, and others. And so we are bettering a capability that we call push down. So we're actually pushing down the computer and data quality, the monitoring, into the underlying platform, which again, from a scale performance and ease of use perspective is going to make a massive difference. And then more broadly, we talked a little bit about the ecosystem. Again, integrations that we talk about, being able to connect to every source. Integrations are absolutely critical, and we're really excited to deliver new integrations with Snowflake, Azure, and Google Cloud Storage as well. So there's a lot coming out. The team has been at work really hard, and we are really, really excited about what we are coming, what we're bringing to markets. >> Yeah, a lot going on there. I wonder if you could give us your closing thoughts. I mean, you talked about the marketplace, you know, you think about data mesh, you think of data as product, one of the key principles. You think about monetization. This is really different than what we've been used to in data, which is just getting the technology to work has been been so hard, so how do you see sort of the future? And, you know, give us your closing thoughts please. >> Yeah, absolutely. And I think we're really at this pivotal moment, and I think you said it well. We all know the constraint and the challenges with data, how to actually do data at scale. And while we've seen a ton of innovation on the infrastructure side, we fundamentally believe that just getting a faster database is important, but it's not going to fully solve the challenges and truly kind of deliver on the opportunity. And that's why now is really the time to deliver this data intelligence vision, the data intelligence platform. We are still early, making it as easy as we can. It's kind of our, as our mission. And so I'm really, really excited to see what we are going to, how the markets are going to evolve over the next few quarters and years. I think the trend is clearly there, when we talk about data mesh, this kind of federated approach, focus on data products is just another signal that we believe that a lot of our organizations are now at the time, they understand the need to go beyond just the technology, how to really, really think about how to actually scale data as a business function, just like we've done with IT, with HR, with sales and marketing, with finance. That's how we need to think about data. I think now's the time given the economic environment that we are in, much more focus on control, much more focus on productivity, efficiency, and now's the time we need to look beyond just the technology and infrastructure to think of how to scale data, how to manage data at scale. >> Yeah, it's a new era. The next 10 years of data won't be like the last, as I always say. Felix, thanks so much, and good luck in San Diego. I know you're going to crush it out there. >> Thank you Dave. >> Yeah, it's a great spot for an in person event, and of course, the content post event is going to be available at collibra.com, and you can of course catch the Cube coverage at thecube.net, and all the news at siliconangle.com. This is Dave Vellante for the Cube, your leader in enterprise and emerging tech coverage. (light music)

Published Date : Oct 24 2022

SUMMARY :

And the premise that we put Thanks for having me again. of the 2020s from the previous decade, and the past couple of years, and what are you doing to and kind of here we are again What do people need to know And on the organizational side, And of course we see you at all the shows. for the organization to the technology to work and now's the time we need to look beyond I know you're going to crush it out there. and of course, the content post event

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Kirsten Newcomer & Jim Mercer | Red Hat Summit 2022


 

(upbeat music) >> Welcome back. We're winding down theCUBE's coverage of Red Hat Summit 2022. We're here at the Seaport in Boston. It's been two days of a little different Red Hat Summit. We're used to eight, 9,000 people. It's much smaller event this year, fewer developers or actually in terms of the mix, a lot more suits this year, which is kind of interesting to see that evolution and a big virtual audience. And I love the way, the keynotes we've noticed are a lot tighter. They're pithy, on time, they're not keeping us in the hall for three hours. So we appreciate that kind of catering to the virtual audience. Dave Vellante here with my co-host, Paul Gillin. As to say things are winding down, there was an analyst event here today, that's ended, but luckily we have Jim Mercer here as a research director at IDC. He's going to share maybe some of the learnings from that event today and this event overall, we're going to talk about DevSecOps. And Kirsten Newcomer is director of security, product management and hybrid platforms at Red Hat. Folks, welcome. >> Thank you. >> Thank you. >> Great to see you. >> Great to be here. >> Security's everywhere, right? You and I have spoken about the supply chain hacks, we've done some sort of interesting work around that and reporting around that. I feel like SolarWinds created a new awareness. You see these moments, it's Stuxnet, or WannaCry and now is SolarWinds very insidious, but security, Red Hat, it's everywhere in your portfolio. Maybe talk about the strategy. >> Sure, absolutely. We feel strongly that it's really important that security be something that is managed in a holistic way present throughout the application stack, starting with the operating system and also throughout the life cycle, which is partly where DevSecOps comes in. So Red Hat has kind of had a long history here, right? Think SELinux and Red Hat Enterprise Linux for mandatory access control. That's been a key component of securing containers in a Kubernetes environment. SELinux has demonstrated the ability to prevent or mitigate container escapes to the file system. And we just have continued to work up the stack as we go, our acquisition of stack rocks a little over a year ago, now known as Red Hat Advanced Cluster Security, gives us the opportunity to really deliver on that DevSecOps component. So Kubernetes native security solution with the ability to both help shift security left for the developers by integrating in the supply chain, but also providing a SecOps perspective for the operations and the security team and feeding information between the two to really try and do that closed infinity loop and then an additional investment more recently in sigstore and some technologies. >> Interesting. >> Yeah, is interesting. >> Go ahead. >> But Shift Left, explain to people what you mean by Shift Left for people might not be familiar with that term. >> Fair enough. For many, many years, right, IT security has been something that's largely been part of an operations environment and not something that developers tended to need to be engaged in with the exception of say source code static analysis tools. We started to see vulnerability management tools get added, but even then they tend to come after the application has been built. And I even ran a few years ago, I ran into a customer who said my security team won't let me get this information early. So Shift Left is all about making sure that there are security gates in the app dev process and information provided to the developer as early as possible. In fact, even in the IDE, Red Hat code ready dependency analytics does that, so that the developers are part of the solution and don't have to wait and get their apps stalled just before it's ready to go into deployment. >> Thank you. You've also been advocating for supply chain security, software supply chain. First of all, explain what a software supply chain is and then, what is unique about the security needs of that environment? >> Sure. And the SolarWinds example, as Dave said, really kind of has raised awareness around this. So just like we use the term supply chain, most people given kind of what's been happening with the pandemic, they've started hearing that term a lot more than they used to, right? So there's a supply chain to get your groceries, to the grocery store, food to the grocery store. There's a supply chain for manufacturing, where do the parts come for the laptops that we're all using, right? And where do they get assembled? Software has a supply chain also, right? So for years and even more so now, developers have been including open source components into the applications they build. So some of the supplies for the applications, the components of those applications, they can come from anywhere in the world. They can come from a wide range of open source projects. Developers are adding their custom code to that. All of this needs to be built together, delivered together and so when we think about a supply chain and the SolarWinds hack, right, there are a couple of elements of supply chain security that are particularly key. The executive order from May of last year, I think was partly in direct response to the SolarWinds hack. And it calls out that we need a software bill of materials. Now again, in manufacturing that's something folks are used to, I actually had the opportunity to contribute to the software package data exchange format, SPDX when it was first started, I've lost track of when that was. But an S-bomb is all about saying, what are all of those components that I'm delivering in my solution? It might be an application layer. It might be the host operating system layer, but at every layer. And if I know what's in what I'm delivering, I have the opportunity to learn more information about those components to track where does Log4Shell, right? When the Log4j or Spring4Shell, which followed shortly thereafter. When those hit, how do I find out which solutions that I'm running have the vulnerable components in them and where are they? The software bill of materials helps with that but you also have to know where, right. And that's the Ops side. I feel like I missed a piece of your question. >> No, it's not a silver bullet though, to your point and Log4j very widely used, but let's bring Jim into the conversation. So Jim, we've been talking about some of these trends, what's your focus area of research? What are you seeing as some of the mega trends in this space? >> I mean, I focus in DevOps and DevSecOps and it's interesting just talking about trends. Kirsten was mentioning the open source and if you look back five, six, seven years ago and you went to any major financial institution, you asked them if they use an open source. Oh, no. >> True. >> We don't use that, right. We wrote it all here. It's all from our developers-- >> Witchcraft. >> Yeah, right, exactly. But the reality is, they probably use a little open source back then but they didn't realize it. >> It's exactly true. >> However, today, not only are they not on versed to open source, they're seeking it out, right. So we have survey data that kind of indicates... A survey that was run kind of in late 2021 that shows that 70% of those who responded said that within the next two years 90% of their applications will be made up of open source. In other words, the content of an application, 10% will be written by themselves and 90% will come from other sources. So we're seeing these more kind of composite applications. Not, everybody's kind of, if you will, at that 90%, but applications are much more composite than they were before. So I'm pulling in pieces, but I'm taking the innovation of the community. So I not only have the innovation of my developers, but I can expand that. I can take the innovation to the community and bring that in and do things much quicker. I can also not have my developers worry about things that, maybe just kind of common stuff that's out there that might have already been written. In other words, just focus on the business logic, don't focus on, how to get orders or how to move widgets and those types of things that everybody does 'cause that's out there in open source. I'll just take that, right. I'll take it, somebody's perfected it, better than I'll ever do. I'll take that in and then I'll just focus and build my business logic on top of that. So open source has been a boom for growth. And I think we've heard a little bit of that (Kirsten laughs) in the last two days-- >> In the Keynotes. >> From Red Hat, right. But talking about the software bill of materials, and then you think about now I taking all that stuff in, I have my first level open source that I took in, it's called it component A. But behind component A is all these transitive dependencies. In other words, open source also uses open source, right? So there's this kind of this, if you will, web or nest, if you want to call it that, of transitive dependencies that need to be understood. And if I have five, six layers deep, I have a vulnerability in another component and I'm over here. Well, guess what? I picked up that vulnerability, right. Even though I didn't explicitly go for that component. So that's where understanding that software bill of materials is really important. I like to explain it as, during the pandemic, we've all experienced, there was all this contact tracing. It was a term where all came to mind. The software bill of materials is like the contact tracing for your open source, right. >> Good analogy. >> Anything that I've come in contact with, just because I came in contact with it, even though I didn't explicitly go looking for COVID, if you will, I got it, right. So in the same regard, that's how I do the contact tracing for my software. >> That 90% figure is really striking. 90% open source use is really striking, considering that it wasn't that long ago that one of the wraps on open source was it's insecure because anybody can see the code, therefore anybody can see the vulnerabilities. What changed? >> I'll say that, what changed is kind of first, the understanding that I can leapfrog and innovate with open source, right? There's more open source content out there. So as organizations had to digitally transform themselves and we've all heard the terminology around, well, hey, with the pandemic, we've leapfrog up five years of digital transformation or something along those lines, right? Open source is part of what helps those teams to do that type of leapfrog and do that type of innovation. You had to develop all of that natively, it just takes too long, or you might not have the talent to do it, right. And to find that talent to do it. So it kind of gives you that benefit. The interesting thing about what you mentioned there was, now we're hearing about all these vulnerabilities, right, in open source, that we need to contend with because the bad guys realize that I'm taking a lot of open source and they're saying, geez, that's a great way to get myself into applications. If I get myself into this one open source component, I'll get into thousands or more applications. So it's a fast path into the supply chain. And that's why it's so important that you understand where your vulnerabilities are in the software-- >> I think the visibility cuts two ways though. So when people say, it's insecure because it's visible. In fact, actually the visibility helps with security. The reality that I can go see the code, that there is a community working on finding and fixing vulnerabilities in that code. Whereas in code that is not open source it's a little bit more security by obscurity, which isn't really security. And there could well be vulnerabilities that a good hacker is going to find, but are not disclosed. So one of the other things we feel strongly about at Red Hat, frankly, is if there is a CVE that affects our code, we disclose that publicly, we have a public CVE database. And it's actually really important to us that we share that, we think we share way more information about issues in our code than most other users or consumers of open source and we work that through the broad community as well. And then also for our enterprise customers, if an issue needs to be fixed, we don't just fix it in the most recent version of the open source. We will backport that fix. And one of the challenges, if you're only addressing the most recent version, that may not be well tested, it might have other bugs, it might have other issues. When we backport a security vulnerability fix, we're able to do that to a stable version, give the customers the benefit of all the testing and use that's gone on while also fixing. >> Kirsten, can you talk about the announcements 'cause everybody's wondering, okay, now what do I do about this? What technology is there to help me? Obviously this framework, you got to follow the right processes, skill sets, all that, not to dismiss that, that's the most important part, but the announcements that you made at Red Hat Summit and how does the StackRox acquisition fit into those? >> Sure. So in particular, if we stick with DevSecOps a minute, but again, I'll do. Again for me, DevSecOps is the full life cycle and many people think of it as just that Shift Left piece. But for me, it's the whole thing. So StackRox ACS has had the ability to integrate into the CI/CD pipeline before we bought them. That continues. They don't just assess for vulnerabilities, but also for application misconfigurations, excess proof requests and helm charts, deployment YAML. So kind of the big, there are two sort of major things in the DevSecOps angle of the announcement or the supply chain angle of the announcement, which is the investment that we've been making in sigstore, signing, getting integrity of the components, the elements you're deploying is important. I have been asked for years about the ability to sign container images. The reality is that the signing technology and Red Hat signs everything we ship and always have, but the signing technology wasn't designed to be used in a CI/CD pipeline and sigstore is explicitly designed for that use case to make it easy for developers, as well as you can back it with full CO, you can back it with an OIDC based signing, keyless signing, throw away the key. Or if you want that enterprise CA, you can have that backing there too. >> And you can establish that as a protocol where you must. >> You can, right. So our pattern-- >> So that would've helped with SolarWinds. >> Absolutely. >> Because they were putting in malware and then taking it out, seeing what happened. My question was, could sigstore help? I always evaluate now everything and I'm not a security expert, but would this have helped with SolarWinds? A lot of times the answer is no. >> It's a combination. So a combination of sigstore integrated with Tekton Chains. So we ship Tekton, which is a Kubernetes supply chain pipeline. As OpenShift pipelines, we added chains to that. Chains allows you to attest every step in your pipeline. And you're doing that attestation by signing those steps so that you can validate that those steps have not changed. And in fact, the folks at SolarWinds are using Tekton Chains. They did a great talk in October at KubeCon North America on the changes they've made to their supply chain. So they're using both Tekton Chains and sigstore as part of their updated pipeline. Our pattern will allow our customers to deploy OpenShift, advanced cluster manager, advanced cluster security and Quay with security gates in place. And that include a pipeline built on Tekton with Tekton Chains there to sign those steps in the pipeline to enable signing of the code that's moving through that pipeline to store that signature in Quay and to validate the image signature upon deployment with advanced cluster security. >> So Jim, your perspective on this, Red Hat's, I mean, you care about security, security's everywhere, but you're not a security company. You follow security companies. There's like far too many of them. CISOs all say my number one challenge is lack of talent, but I have all these tools to deal with. You see new emerging companies that are doing pretty well. And then you see a company that's highly respected, like an Okta screw up the communications on a pretty benign hack. Actually, when you peel the onion on that, it's just this mess (chuckles) and it doesn't seem like it's going to get any simpler. Maybe the answer is companies like Red Hat kind of absorbing that and taking care of it. What do you see there? I mean, maybe it's great for business 'cause you've got so many companies. >> There's a lot of companies and there's certainly a lot of innovation out there and unique ways to make security easier, right. I mean, one of the keys here is to be able to make security easier for developers, right. One of the challenges with adopting DevSecOps is if DevSecOps creates a lot of friction in the process, it's hard to really... I can do it once, but I can't keep doing that and get the same kind of velocity. So I need to take the friction out of the process. And one of the challenges a lot of organizations have, and I've heard this from the development side, but I've also heard it from the InfoSec side, right. Because I take inquiry for people on InfoSec, and they're like, how do I get these developers to do what I want? And part of the challenge they have is like, I got these teams using these tools. I got those teams using those tools. And it's a similar challenge that we saw on DevOps where there's just too many, if you will, too many dang tools, right. So that is a challenge for organizations is, they're trying to kind of normalize the tools. Interestingly, we did a survey, I think around last August or something. And one of the questions was around, where do you want your security? Where do you want to get your DevSecOps security from, do you want to get it from individual vendors? Or do you want to get it from like, your platforms that you're using and deploying changes in Kubernetes. >> Great question. What did they say? >> The majority of them, they're hoping they can get it built into the platform. That's really what they want. And you see a lot of the security vendors are trying to build security platforms. Like we're not just assess tool, we're desk, we're this, whatever. And they're building platforms to kind of be that end-to-end security platform, trying to solve that problem, right, to make it easier to kind of consume the product overall, without a bunch of individual tools along the way. But certainly tool sprawl is definitely a challenge out there. Just one other point around the sigstore stuff which I love. Because that goes back to the supply chain and talking about digital providence, right. Understanding where things... How do I validate that what I gave you is what you thought it was, right. And what I like about it with Tekton Chains is because there's a couple things. Well, first of all, I don't want to just sign things after I built the binary. Well, I mean, I do want to sign it, but I want to just sign things once, right. Because all through the process, I think of it as a manufacturing plant, right. I'm making automobiles. If I check the quality of the automobile at one stage and I don't check it to the other, things have changed, right. How do I know that I did something wasn't compromised, right. So with sigstore kind of tied in with Tekton Chains, kind of gives me that view. And the other aspect I like it about is, this kind of transparency in the log, right-- >> The report component. >> Exactly. So I can see what was going on. So there is some this kind of like public scrutiny, like if something bad happened, you could go back and see what happened there and it wasn't as you were expected. >> As with most discussions on this topic, we could go for an hour because it's really important. And thank you guys for coming on and sharing your perspectives, the data. >> Our pleasure. >> And keep up the good work. Kirsten, it's on you. >> Thanks so much. >> The IDC survey said it, they want it in platforms. You're up. >> (laughs) That's right. >> All right. Good luck to both you. >> Thank you both so much. >> All right. And thank you for watching. We're back to wrap right after this short break. This is Dave Vellante for Paul Gill. You're watching theCUBE. (upbeat music)

Published Date : May 11 2022

SUMMARY :

And I love the way, the supply chain hacks, the ability to prevent But Shift Left, explain to people so that the developers about the security needs and the SolarWinds hack, right, but let's bring Jim into the conversation. and if you look back We don't use that, right. But the reality is, I can take the innovation to is like the contact tracing So in the same regard, that one of the wraps on So it's a fast path into the supply chain. The reality that I can go see the code, So kind of the big, there And you can establish that So our pattern-- So that would've and I'm not a security expert, And in fact, the folks at SolarWinds Maybe the answer is companies like Red Hat and get the same kind of velocity. What did they say? and I don't check it to the other, and it wasn't as you were expected. And thank you guys for coming on And keep up the good work. they want it in platforms. Good luck to both you. And thank you for watching.

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DockerCon 2022 | Aparna Sinha


 

>>Welcome to the cubes dock, our main stage coverage here at DockerCon 2022. I'm John furrier, host of the cube. We're here with cube alumni, a partner scene, the senior director of product and the developer platform at Google cloud, a partner. Great to see you. It's been a while how's things >>Great to see you, John. Thanks for having me. >>So obviously we've covered a lot about the Google's history and open source. If you go back, I mean go back generation 2000, it all started, it continues to continue to thrive the SDO, all the different projects you guys are around the future of containers and serverless all there. Give us the update. Why are customers choosing Google cloud? We're here at Docker con what's the big update from Google cloud's perspective from a, from a developer perspective? >>Well, John, uh, Google cloud has been, uh, the early cloud on containers, um, and by all measures from, we can, from what we can see, you know, it is the preferred cloud for container native workloads. Um, I think why our customers choosing cloud there's a, there's a few different reasons. Um, definitely one of the reasons is because it is a flexible and open platform. And I think that that is, uh, distinctive about Google cloud, as you mentioned, uh, many, many open source projects coming from Google and Google cloud in particular over the last 20 years, um, spanning, um, languages, um, you know, obviously, uh, the go programming language all the way to of course, Kubernetes. Um, and then, uh, more recently Isto and, uh, K native and many more, uh Tecton is one of the leading projects as well. Um, in the C I C D space. >>So I think that, uh, history is something that really attracts the developer population. It's also very, very important for enterprises that are, uh, modernizing and looking to accelerate their, uh, developer productivity. So that's been one major reason. I think the second major reason is really the security aspect, um, of the developer tool chain and in particular related to open source secure well, and I think the third, uh, reason that comes out, um, quite frequently when we, when we talk to our enterprise customers is Google cloud is unique in the multi-cloud space. Um, you know, one of the first, I think probably the first and, uh, only cloud provider to have a very strong multi-cloud strategy, uh, and that stems from the open source roots, but also, you know, uh, bringing more than just, uh, compute, bringing many of our data services also, uh, to the multi-cloud space. I think that's, those are the three reasons why, uh, developers often choose Google cloud. >>Yeah. And you see the multi-cloud also in a distributed computing environment. It's, I mean, multi-cloud is basically distributed computing where you've got hyperscalers and then edges emerging very quickly. Of course, we've talked about that in the past, on previous interviews, how security at the edge software opensource all coming together. Again, Kubernetes launched by Google contributed to the open source world that everyone knows that, or may not know that. Um, but, but that's key. Where do you see the container position come in? Because at the end of the day, containers is standard and now you've got Kubernetes and other parts wrapped around it. Where's container technology going in the coming, coming in the future years. Is it gonna be invisible? Is it gonna be programmable? What's your vision on that? >>This is an excellent question. And you're exactly right. You're seeing containers become mainstream. And some of the latest, uh, state of the, the state of the cloud business report, you're seeing, you know, 80% of enterprises, um, having some form of a container program and I've been involved in this industry since the very early days. So this is something we've been predicting, um, and it is happening even faster than expected. So that's becoming very mainstream, which is extremely exciting for us. Now you ask, you know, what is the future and what is the evolution of it? Um, so, and, and I think, uh, this is the right question because, um, you're seeing a lot of the future actually on Google cloud. Um, we're, we've won the, uh, Gartner and Forester quadrants as far as leader quadrants in, uh, you know, container offerings. And that's not just Kubernetes, of course, uh, Google Kubernetes engine has been, has been the leading area, but there's a whole host of offerings around that. >>Um, in particular I'd like to point out serverless containers with cloud run, as well as the entire DevOps pipeline around containers. And that's a big topic in the industry right now. It brings in, uh, security as related to, uh, developers. And then of course, uh, you know, providing an automated, secure pipeline for DevOps, um, as it relates to containers, we've had several announcements and, and, and a lot of success in this space. Uh, I, I can go through some of these things with cloud run, which is our serverless container offering. We've seen, uh, four X growth in adoption and, uh, consumption of that service last year in 2021. And that is continuing, uh, so it's very, very healthy and it is very much the reason customers are adopting. It is because they don't need to learn a lot of the underlying infrastructure. They don't need to manage any of the underlying infrastructure. >>There isn't necessarily a cluster to manage all of that is taken care of, uh, for them. And they can focus on their application. They can actually use, uh, make use of the benefits of containers, such as, uh, you know, scalability, um, such as, um, application awareness, uh, and such as a lot of the integrated tool chain for, uh, delivery for application delivery, right from your source repository into production, and then being able to bring out new versions of your application, test them, and then roll over. So this is kind of the new, uh, uh, generation I think is very much tied to the pandemic and what's happening in the world post pandemic, where developers are extremely important, developer productivity and, and fact developer work, life balance is extremely >>Important. Yeah. And I, and I think also one of the things that we're seeing to piggyback on that last comment, as well as your other points is developers have always been pulled to the front lines even 10 years ago. You saw the trend towards getting more closer to the customer now with cloud and edge and with open source being the innovation equation where entrepreneurs are starting projects, companies are starting projects, then they gotta get commercialized. So supply chain is a big discussion. We're hearing at Docker con we're hearing about shifting left of security data as code. You start to see the developer on the front lines in all aspects of this, and they want, they want security, they want efficiency, they want things in the pipeline. They don't wanna have to shift left, then come back again. So again, they starting to see this kind of productivity drive the business behavior of the companies cuz that's their, the value partners. That's the application side of cloud native. What's your thoughts for the developers who are doing that? What's in it for them with Google cloud? Why, why are you important to them? >>Yeah, and I think, uh, John, this is where, uh, developers, uh, tend to prefer Google cloud. And there's a couple of reasons for that. One is, you know, we are very much, uh, centered around developers. Um, you know, my job is, uh, you know, Google cloud developer platform. And, uh, our goal is to provide ease of use the easiest cloud for developers. Something that is, um, you know, really allows them to get their work done quickly. Developers want to be exposed to the best technology. They want to be able to be exposed to it in a way that that integrates into their workflow that integrates into the tools that they're used to, um, and allows them to get their job done quickly. And so a lot of what we're doing in, in the developer space is providing an integrated stack. Um, you know, whether you're building a web application or you're building a mobile application, or you're trying to do data analytics, uh, Google cloud should be a place that you come to. >>That's easy for you to use, to get the job done. Um, and, and, and the security aspect is not something that developers like to deal with. They want that to be taken care of for them, um, troubleshooting as well, you know, troubleshooting and, and upgrading. And all of that is something that they wanna be taken care of. And so that is something that we're baking into the platform. And you'll see that in a lot of our tooling, um, you know, the build process, uh, we're providing salsa compliance, um, and, and build Providence for the security teams to be able to audit. But it's not something that the, that the developer needs to take care of. It's something that is just part of the, the build process built into, uh, say, uh, cloud run or GK built into our compute options for making >>It for them, making it easy, simple, and reduce the steps it takes to get the job done. So great stuff par, great to see you in the last 30 seconds, we have left. Just give a quick commercial for what the key projects are in open source. You're proud of that people should pay attention to, we got CubeCon coming up, uh, in, uh, Europe and north America. What are some of the successes that you like to point out? >>Well, I really encourage, uh, developers to go and take a look, a new look at, go go 1.8, add support for generics. It should open up a brand new set of applications. So I definitely encourage folks to, to take a look at that, um, of, of course ISEO and service mesh. As, as your container footprint grows, you have many microservices looking at service mesh, uh, extremely important, and it also allows you to get to that SRE type of, um, uh, DevOps model where, you know, you're securing your services. You're also, uh, being able to monitor and control, uh, service usage. And then the last one is of course Tecton and this is where secure software supply chain comes up. Part I'll >>Mention that. I wish I had 20 minutes. Love chatting with you. We'll catch up with you later on the cube we're here at DockerCon. Thanks for your time. Back to the DockerCon main stages of the cube. I'm John farrier, back to the main stage for more coverage.

Published Date : May 11 2022

SUMMARY :

Welcome to the cubes dock, our main stage coverage here at DockerCon 2022. it all started, it continues to continue to thrive the SDO, all the different projects you guys are around um, and by all measures from, we can, from what we can see, you know, it is the preferred cloud for container uh, and that stems from the open source roots, but also, you know, uh, bringing more than Where do you see the container as far as leader quadrants in, uh, you know, container offerings. Um, in particular I'd like to point out serverless containers with cloud run, uh, make use of the benefits of containers, such as, uh, you know, scalability, um, closer to the customer now with cloud and edge and with open source being the innovation equation uh, you know, Google cloud developer platform. the build process, uh, we're providing salsa compliance, um, So great stuff par, great to see you in the last 30 seconds, we have left. um, uh, DevOps model where, you know, you're securing your services. We'll catch up with you later on the cube we're here at DockerCon.

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Richard Hummel, Netscout Episode 3


 

>>All right. Let's kick things off. I'm Lisa Martin with Richard Hummel manager of threat intelligence at NetScout. We're going to be talking about the vertical industries where attackers really zeroed in for DDoSs attacks. Richard. This is some interesting findings in the second half of 20 21, 20 21. >>It is in it's unfortunate because I never liked to see individuals or organizations specifically targeted by DDoS attacks and often this kind of individualistic targeting isn't so individual. And what I mean by that is DDoS attacks. Almost always have some form of ripple effects. It collateral damage that extends far beyond who the adversary is going after. We've got an example of this. There's there's been a lot of reports recently about, uh, various void providers, um, starting in Eastern Europe and expanding even to north America and various other parts of the world that have reported this DDoS extortion campaign or crew or whoever it might be copycatting as our eval, which is a notable ransomware group that all those publicly no, no that they were successful. Well, these guys are, are copycatting that unfortunately they've been very successful in some of these attacks and some of the companies have gone on record saying that, look, this didn't just impact us. >>They didn't just take our services offline. None of our customers could make calls. They could not do the reputation damage alone. How many of you users or subscribers did they lose as a result of them not being able to meet phone calls, how much revenue loss during that time period that they're losing out on. I go back all the way back to last year, and we saw something similar with another DDoSs extortion campaign against the New Zealand stock exchange. It was down for almost four days. Just think about the sheer amount of revenue loss and just all of the things that domino effect from there, right? It's not just the exchange commission that had problems. It's not just them. It's all of the stockholders and anybody that couldn't make a trade. And so yes, adversaries absolutely single out organizations, but the damage that it causes to those around them can be astronomical. >>Right? The downstream effects are just go, as you said, the ripple effect just goes on and on. And on. One of the things that I found interesting in the second half of 2021 threat intelligence report was that telecommunications verticals, which are usually a popular target for attackers actually saw fewer attacks in second half. Why is that? What are your thoughts there? >>So I think a lot of this goes back to why we saw a decrease in the second half of the year. Yeah. That decrease is almost exclusively attributed to a decrease in DNS amplification in CLD, DNS being like the predominant, uh, the us attack factor for many, many years, uh, TCP attacks, these direct path attacks that we talked about in our last segment, where they are direct from button ads or they're source from high powered, we're seeing a rebalancing, the scales here. So we're seeing about equal parts of both of these kinds of attacks now versus the reflection amplification that the amplification stuff being predominant. Um, and so that's one of the reasons why we saw that decrease. And when we look at the telecommunications and wired it and wireless, um, these are your consumers. These are your gamers. These are just individuals sitting at home, minding their own business that are getting DDoS attack. >>Then we've talked about it on previous interviews that we've done, that gamers are predominantly the targets of DDoS attacks. And so if we're seeing a decrease in like the preferred method for these attacks to occur, naturally, we're going to see a decrease in some of the attacks against these consumers. But what's notable here in, in telecommunication is considered like this big umbrella, right? You have wired, you have wireless, you have mobile, you have satellite, you have all other telecommunications, which is where your work providers fall. Um, so most of them we saw decreases, but in wireless and all other telecommunications now wireless, remember this 5g advent, and then the other telecommunications with this digital extortion stuff against the void providers. Those are two areas where we saw increases wireless, saw 32% increase and all other telecommunications think void saw at 93% increase. And so we are seeing some increases here, but the higher kind of frequency or attack counts in the wired, um, in a mobile, those saw decreases. >>Let's talk about 5g where, you know, everybody is so excited about it. The adoption is coming. What's going to be the amplification implication of 5g in terms of feeling increased attacks, >>Just the sheer volume. I mean, when we start to introduce 5g, now we're talking about every single device that we have potentially having its own space on the internet. You may have high bandwidth, high throughput capacity. And so we're not talking about just in the home, right. 5g is going to be everywhere. So now just take all of your IOT devices that maybe either be isolated to your home network are now going to be across the entire globe, outside the home on 5g networks that have the capability to launch really fast, really, really potent attacks. And so just the, the footprint really of what we've got to think about from a security perspective and from a defense perspective, it's going to flip things on its head quite a bit, because you're going from here's everything that I'm going to secure inside. My let's just use the castle representation again, everything's inside the castle. >>I put my boundaries in place. I've got my firewalls. I've got my IDs is I've got my access control lists. So anything outside of my sphere or my domain is irrelevant because I don't care about it. Well, 5g is going to blast that away because not only do you not have it on prem anymore, everything starts to get its own direct connection to the internet. How do you secure 5g? Does your organization have that in practice? I mean, ISP is, are still rolling 5g out and are still trying to figure things out as they go, how much more do enterprises and others that are gonna be consumers of this need to figure out how we're going to secure against these. And so, yeah, it's gonna introduce a whole new realm of how we need to think about security, >>A whole new realm, lots to consider there. Another thing besides the wireless telecommunications that that report uncovered was that closely related related software and computer and manufacturing verticals also saw massive increases in attacks. Why talk to us about that? >>You know, I think it's a logical progression of attacks. Um, the last report we put out, we talked about the conduct of the supply chain and what we meant by that was how do we communicate? How do we talk to each other? How do we get into our work, uh, assets? We use a VPN, we use DNS servers. We use internet exchanges to resolve our websites, adversaries increase the tax against those. And that was kind of like the connectivity piece. Well, let's, let's take a step back. What do you need to be able to get online? You need a computer, you need software and you need the ability to store some of this data on your computer. So what we saw 606% increase in attacks against software publishers, 260 and 253% increases against computer manufacturing, computer storage manufacturing together. To me, these are the digital supply chain. >>These are the things that allow us to do what we need to do. And so it's almost like a natural progression. And we see this a lot with DDoS extortion. So take the Lazarus Paramatta guys. We talked about last time, you know, they've initially started against financial organizations going after banks. Then they moved to the stock markets and they moved to insurance brokerages accounts. They moved to travel exchanges, currency exchanges, and they started this domino effect that, you know what, let's go where the money is. Maybe we'll get a payday that didn't work so slowly. They started to expand. Eventually LBA started targeting anybody and everybody in every single industry in vertical. And so what we see here is kind of like a logical progression of, you know, what our, to the supply chain attacks didn't work. And there's a good reason for them because these devices that they're going after are usually very, very secure. And so DDoS attacks, they can absorb them. They can mitigate them that they just bounce off. So can we succeed by going a little bit more upstream or downstream? However you want to look at this by targeting the actual manufacturers themselves, the people who create the software, we need to be able to conduct our business. And so that's kind of the logical progression of what we're seeing here. >>So Richard, how can companies prepare, defend against the attacks against the digital supply chain? That's pretty critical >>Preparation. Preparation is the key. And if we follow best current or best industry practices, um, there's this 80 20 rule that a colleague of mine likes to use. If you do 80% of the recommended things, the best current practices, it solves 80% of your problem and not just for the DDoS problem, but also for things like ransomware, various other, it's really that 20% in there that you have to worry about. And that's going to be being aware, knowing the adversaries are actually going after software publishers who would have funk it. Right. Who would think that they're actually going after the manufacturer of the applications that I'm using to talk to you right now, Lisa, right. Yeah. And so these are the kinds of things that people just aren't always aware of. And so making sure that we're cognizant of the actual targets of these attacks, and then from there, figuring out is there is our business involved in any kind of, of the software publishing. >>Should we be concerned about that? And if not, what about where we're getting our software from? Do they have to worry about this? Is there a risk for them not being able to deliver something to us because they're under bombardment by detail sometimes. And so it's just being aware and taking steps to be able to handle prepare. And I will say it again. You must have some sort of DDoS protections in place. It's not when, or it's not, if it's when you're going to get attacked and everybody, even if you are not the direct target, there's collateral damage as we talked about in the last segment. >>Yep. It's a matter of, if not, when, and that's something that businesses of any size in any industry have to be prepared for, as you said, preparation is really number one. Richard, thank you for sharing some of the really interesting findings and the verticals that have saw massive increases in the second half of 2021. And we look forward to what you're going to uncover next. >>Absolutely. Thanks again for having me. It's been a pleasure. >>Likewise. We want to thank you for watching the program today. Remember all these videos are available@thecubedotnetandyoucancheckoutthenewsfromtodayonsiliconangledotcomandofcoursenetscout.com many thanks to NetScout for making this program possible and sponsoring the cube. This is Lisa Martin signing off. Thanks for watching and bye for now.

Published Date : Mar 22 2022

SUMMARY :

This is some interesting findings in the second half of 20 21, 20 21. And what I mean by that is DDoS attacks. but the damage that it causes to those around them can be astronomical. One of the things that I found interesting in the second half of 2021 threat intelligence report Um, and so that's one of the reasons why we saw that decrease. And so we are seeing some increases here, but the higher kind of frequency or attack What's going to be the amplification implication of 5g in terms of feeling increased And so we're not Well, 5g is going to blast that away because not only do you not have it on prem Why talk to us about need the ability to store some of this data on your computer. And so that's kind of the logical progression of what we're seeing here. And that's going to be being aware, knowing the adversaries And so it's just being aware and in any industry have to be prepared for, as you said, preparation is really number one. It's been a pleasure. many thanks to NetScout for making this program possible and sponsoring the cube.

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Frank Arrigo, AWS & Emma Arrigo, AWS | Women in Tech: International Women's Day


 

(upbeat music) >> Hey everyone. Welcome to theCUBE's coverage of the International Women's Showcase for 2022. I'm your host, Lisa Martin. I'm really excited because for the first time in my CUBE career of six years, I have a father daughter duo maybe the first time in CUBE's history. Frank and Emma Arrigo from AWS join me guys it's great to have you on the program. >> Great to be here thank you. >> So, Emma, let's go ahead and start with you. Talk to us about how you got to AWS and a little bit about your background. >> Yes, thanks Lisa. So I've joined AWS as a recent graduate from university. So I did my masters of data science and I was going through the grad, the grad job hunt applying for all these different places. And AWS appeared on my radar for an intern program. And Frank was there at the time and so I was like, "Should I do it?" But I still applied cause it was a great program. And so I went did that internship for three months over the summer of 2019-2020, and then I went back and finished my degree. And another grad role came up for in AWS in Tech U to be an associate solutions architect. And so I was approached to apply for that. And I got through to that program and joined the team almost a year ago in March, 2021 through Tech U and yeah, that's how I ended up at AWS. >> Excellent and so Frank, this is a pretty unique situation, father daughter duo at AWS let alone Amazon, let alone probably a lot of companies. Talk to me about it the parental lens. >> Yeah, look it is unique, there's a few family connections within AWS, but you know, definitely here in Australia, it's really rare, but I think the family connection is, you know Emma and we've got four kids, I've got four kids in total. So Emma has three brothers, you know, I've lived in tech, my entire career and so they've been part of it. You know, we've lived in the States, lived in Seattle for a couple of years. And so they'd come to the office and see what dad did. And so it wasn't a big surprise for them to understand what the role was and what we did, so, you know, they kind of grew up with it. And you know, when the opportunity came up for Emma, did the internship, I was excited for it because it was in a different area. It was working in a startup team doing some interesting work that really lined up with some of the interest Emma had. And so she kind of learned what it was like to be Amazonian through that internship and that was... I call that a long audition for a job. And she was then able to join Tech U program, which is a early career bootcamp, I like to think of it, which is the six month program to help our grads learn some of the fundamental skills because the value of a solutions architect or some of these other tech roles is you need experience. You need to have been in the game a while to be a trusted advisor to a customer. And it's hard to do that when you're a grad. So the bootcamp gives them the practical experience and then they get another six months on the job experience where they develop those skills and hone it and get ready to, you know, be a trusted advisor to the customers. >> Right, and that's such a great... I'm sure that's a tremendous opportunity to learn how to become that trusted advisor, especially from peers, such as yourself and I want to go back to you. Talk to me about your interest in IT, in data science. Was this something that you were always interested in primary school or in high school? Or was this something that kind of came on later on? >> Yeah, so my interest in tech kind of emerged as I went along in my education. So when I was younger, I really wanted to be an orthodontist for some reason. I don't know why. And then you just sort of in year eight and like early school sort of didn't really know what I wanted to do. Just sort of going through just trying to survive as a teenage girl at high school at an all girls school, didn't really have many, didn't really have career aspirations, I guess, and then one year I attended a information day at a university about engineering and that just really sparked my interest, I don't know why, but I was like, I've always been obsessed with like factories and those types of things and how things are made. And so that really just sparked my interest and I never really thought of it before. And so then that put STEM engineering on my radar and then I guess spoke with it about with the parents. And then they mentioned that tech would be a like IT, Information Technology would be really useful. And so then we approached the school to ask if I could do IT in year 11. So that's sort of our second last year of high school. And they said, "No, we couldn't do IT." I couldn't go to the boys' school to do IT. That girls don't do it or that not good at it. And I wasn't allowed, and they wouldn't let me do physics either. So I moved school in for the final two of high school to be able to do IT and physics to help, you know, get to the course I wanted to do. And so that was my journey into STEM. So it wasn't really on my radar, but then events like this and at university isn't it? Organizations sparked my interest. And then still when I entered university, I didn't know exactly what I wanted to major in nor where I wanted to work would never have thought it would be where, with my father, like I was aware of the world of IT and everything, but I wouldn't, if you'd asked me in first year, it wouldn't have been that I would probably, we would've said, I don't know an academic or something. I don't know. And then, but again, as the university went on and you attend networking events or club things, you sort of learn a bit more about the ecosystem. And then that's where yeah. Tech company sort of became where I was looking for jobs and roles for when I finished up. So that was kind of my journey to... >> So what I love though, that you and Frank, this is going to be a question for you, how Emma was told. "No, you can't study IT. No, you can't study physics. You can't go to the boys school and do that either." Talk to me about that, Frank, from your perspective as a parent of a daughter, and you said, I think she's got three brothers lucky, Emma, but talk to me about that from your perspective, in terms of going, my daughter has really has an in a strong interest in this and they're telling her no we're going to pivot and actually change schools to be able give her the opportunities that she wants to pursue. >> Yeah. Look, as a parent, we were shocked. You know, it was just an unexpected response, you know, in a lot of ways, the school that she was at was more of a finishing school than anything else, you know, preparing young ladies for marriage and, you know, career as a, I don't know, I will leave it at that. So we were really disappointed. And so very quickly we looked at other alternatives and other options and we pulled Emma out of school and we knew it was like the last two years are critical in Australia. We don't have a middle school and a senior school, it's all one, you know, combined thing. But those last two years are all about getting ready for university. And so we made a really tough call and we picked her up, dropped her into a totally new school. It was co-ed school. And then when we told her previous, her girl's school. I actually spoke to the vice principal and he said, "Oh, I can't believe you're sending her to a co-ed school. She's going to struggle 'cause boys are so much better in tech." And I was totally, I was lost for words, right? Because I felt back in my career and I had some amazing female managers, leaders, role models in my time that I worked for and I followed and they were always struggling because, you know, they were in the minority, but they were incredible, you know, technologists and leaders. And I just couldn't believe it. So as parents we made the tough call. We picked Emma up. We put her into another high school and she flourished, you know, Emma started a club, she got convolved with a whole bunch of other things. When she graduated, the teachers felt that she'd been there six years, right? The whole time of it. So she really made a mark, made an impact at this school and so much so that her younger brother then followed and went to that school and completed his high school there as well. But it, we just can't believe it. And we tell it everyone, this story, you know, we name the school, we won't name. We choose not to name them here, but we name the school because we just think it's really terrible guidance and terrible advice. Like we want people to follow their passion. I tell my kids and I tell the folks when I speak to, you know, early career folks, follow your passion first, guess what the job will appear. Right? You know, there'll be the... The work will come if you do something that you love. And then the second piece that I always say is, "Every future job is going to be a tech job." Technology is embedded in everything that we do. So the fact that you say, "A girl can't do technology," you're limiting yourselves, right? You don't want to think that, you want to think about the possibilities rather than the things you can't do. It's the things you can do. And the things that you haven't even thought about doing. So that's why, you know, it was so exciting to see that experience with Emma, and just seeing her grow through that and she became a bit of a STEM advocate at a high school as well. So, she saw the value of her role model that helped her. And she wants to be a.... Continue being a role model for others as well, which again, I think is admirable, right? It's about- >> Absolutely. >> Shining a light and leading and as a parent, irrespective that we work at the same company as a parent, that's what you want to see. You want to see your kids aim high and inspire others. That's what she does. >> Well, she's already been a role model too, I mean, to your younger brother, but one of the things that we say often, and theCUBE does a lot for women in technology events. And I'm fortunate to get to host a lot of those, we say, "You can't be what you can't see." So needing to have those role models who are visible. Now, it doesn't have to be female necessarily. and Frank you mentioned that you had female mentors and role models and in your illustrious career. But the important point is being able to elevate women into positions where others can see and can identify, "Oh, there's a role model. There's somebody that might be a mentor for me, or a sponsor down the road, it's critically important." And as of course, we look at the numbers in tech, women in technical roles are still quite low, but Emma, tell me a little bit about, you've been through the program. You talked about that. What are some of the things that you feel in like the last six months that you've been able to learn that had you not had this opportunity, maybe you wouldn't have. >> You know, I think that's a great point. So as a solutions architect, I get to be both technical. So hands on building an AWS, helping customers solve their problems, whether it be a data leak or I don't know, an image recognition tool to look for garbage dumped on the street or, and also thinking from the business perspective for the customers, so that's a fun part as the, of the role, but things I get to do. So currently I'm working on a demo for the conference in Sydney. So I'm building a traffic detection model using some computer vision and IOT so I get to bring my data science background to this build and also learn about new areas like IOT, Internet Of Things; Technologies. So that's been a really fun project and yeah, just having the ability to play around on AWS, we have... >> Right. Well, the exposure in the experiences is priceless. You can't put a price on that, but being able to get into the environment, learn it from a technical perspective, learn it from a practical perspective. And then of course get all the great things about getting to interact with customers and learning how different industries work, you mentioned you were in public sector. That just must be a field of dreams, I would imagine. >> I know. >> In some senses for you, right? >> Really have lucked out. I know it's, I'm like, "Wow, this my job is to play around with some new service, just because need to know about that for the customer meeting. Like I'm building a chatbot or helping build a chatbot for a customer, at the university. So yeah, things like that make it very, yeah. It's a pretty amazing role. >> It sounds, it sure sounds like it. And sounds like you're are excelling at it tremendously. Let me ask you Emma. For young girls who might be in a similar situation to where you were not that long ago with the school telling you, "No, you can't do IT." "No, you can't do physics." So you actually switched schools. What would you tell those young girls who might be in that situation about hearing the word, "No." And would you advise them to embrace a career in technology? >> Yeah, I would say that it really..... What makes me so sad is if my family didn't know about tech and had my... Supported me through that like if I would've just gone, "Oh, okay. I won't do it." You know what I mean? Like that just makes me really sad. How many people have missed out on studying what they wanted to study. So by having those types of experiences, so what I would say as advice is, "Back yourself, find supporters, whether it be your family or a teacher that you really sort of connect with, to be able to support you and through these decisions." And yeah, I think having those sponsors in a way, your advocates to help you make those choices and help support you through those choices. >> Yeah. I agree. And I have a feeling you're going to be one of those sponsors and mentors, if you aren't already Emma, I have a feeling that's just around the corner from you. So Frank, last question to you. What's the overall lesson here, if we look at statistics, I mentioned some of the stats about, you know, women in technical roles as usually less than 25% globally. But also we see data that shows that companies are more profitable and more performant when there's at least 30% of the executive suite it's women. So from your parental perspective, and from an Amazonian perspective, Frank, what's the lesson here? >> Well, look from an Amazonian perspective, we need to make sure that we have a team that represents our customers, right? And our customers aren't all boys. You know, they're not all blokes, as we say down here. So you've got to have a team that is made up of what represents your customers. So I think that's the Amazonian view. And so diverse perspectives, diverse experience, diverse backgrounds is what does that. The other from a parent, you know, I said it earlier. I think every future job is a tech job. And I think it's really important that as kids come through, you know, primary school, high school, whatever, they're prepared for that, they're already consumers of technology. You know, they need to be creators or, or participate in that environment. And I can give you an example, a few years ago, I worked for, at a large telco here. And we actually invested in a thing called code club, which was aimed at primary school kids, kids in grade four, five and six. So elementary school for my friends in America, it's kids in grade four, five and six. And they were learning how to use scratch. Scratch is this interactive tool like building lego to write programming and believe it or not, there were more girls interested and were part of code club. It was probably 60-40 was the ratio of young girls doing it compared to boys because it was creative, it was a creative outlet, they were building stuff and assembling and making these things that they loved to make. Right. But then what we saw was there'd be a drop off at high school, whether it's curriculum related or interests or distractions, I don't know what it is, but there things get lost along the way along high school. But I see it at the primary school stage at elementary school that the interest is there. So I think part of it is, there needs to be a bit of a switch up in education or other opportunities outside of school to really foster and nurture and develop this interest because it really does take all kinds to be successful in the role. And Emma talked about a chatbot that she's building and that's a conversational thing. I can't see geek boys having being able to impact and create a interesting conversation, right. Then there's other areas that seems to be skewed and biased based on a predominantly male view of the world. So we need the tech, the industry needs these diverse perspectives and these diverse views, because, you know, to your point, it's going to impact the bottom line. It's going to also deliver a better product and it's going to reflect society. It's going to reflect the customers that are using it because we're made up of every, every race and color, creed, gender. And we need a team that represents that. >> Exactly. I couldn't agree more. Well, it sounds like the Arrigo family are quite the supporters of this, but also we need more of both of you. We need more of the sponsors and the parents who are encouraging the kids and making the right decisions to help them get along that path. And we need more folks like Emma and more women that we can see, "Wow, look what she's doing in such a short time period. We want to be just like that." So you guys are, have both been fantastic. I thank you so much for joining me at the International. Women's Showcase, more power to your family. We need more folks like you guys, so great work. Keep it up. >> Thank you. >> Thanks Lisa. >> For Frank and Emma Arrigo, I'm Lisa Martin. You're watching theCUBE's coverage of International Women's Showcase 2022. (soothing music)

Published Date : Mar 9 2022

SUMMARY :

it's great to have you on the program. Talk to us about how you got to AWS And I got through to that Talk to me about it the parental lens. And so they'd come to the office Talk to me about your interest physics to help, you know, and you said, I think she's And the things that you haven't that's what you want to see. able to learn that had you not the ability to play but being able to get "Wow, this my job is to play And would you advise them to or a teacher that you really sort So Frank, last question to you. And I can give you an example, and the parents who are For Frank and Emma

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Clara Bidorini, AWS | Women in Tech: International Women's Day


 

(upbeat music) >> Hey everyone, welcome to theCUBE's coverage of Women in Tech: International Women's Day, 2022. I'm your host Lisa Martin. Clara Bidorini joins me next, a Business Developer for the startups team in Brazil at AWS. Clara, it's lovely to have you on the program. >> Hi Lisa, thank you for having me. >> I want to mention a couple accolades that you got just in 2021. You were one of the top 20 most influential women for open innovation in Brazil in 2021. And you were a finalist for Women in Tech Brazil Awards in the category of Ally in Tech 2021. Congratulations. >> Thank you so much, it was an awesome year and it's always important to be acknowledged for what you're doing in the market, right? >> Absolutely, everyone wants to be appreciated every now and then. Tell me a little bit about your role and your background. >> Of course. So I am living in Brazil, as you said, but actually I'm Italian. So I've been living abroad for the last, I will say 16 years. So I've been living in Portugal, I've been living in Switzerland and now in Brazil for the last, I will say 11 years. I'm a Social Entrepreneur and a Strategic Designer. I've been working with corporate ventures since 2014 and now I am Corporate Venture Manager for startups at Amazon Web Services. I've supported, throughout 10 years, enterprises, startups, public sector with corporate acceleration programs and open innovation initiatives within their customer throughout Latin America. >> What's the female representation like in the startup environment? >> Well it depends a lot, right? We have different trends globally speaking. If we look at, for example, global trends, and that includes United States for example, we see that the number of unicorns that for example are led by female is much lower than the number of total unicorn that you see. So if you talk about United States, for example, that has the highest number of unicorns, we see that between 2013 and 2021 the number of female at a unicorn is only 60 against 500 which is a total number of it. So we see that actually the percentage is 12% only, so we need much more representative in the female startup ecosystem. But numbers are changing, right? So this is promising. >> That is good, it is promising to see the numbers ticking up. In terms of positioning of women in leadership roles, what's the role that you see kind of commonly across startups, or maybe it varies by country. >> It varies by country you're right but definitely when we look at the trends and when we look at the data that we receive from National StartUp Association and startup organization in the different geos, you can see that startup that are founded by female leaders are, I will say as a proxy, from 4% to 12% in some countries, it gets to 18%, of the total number of startups to that country. So it's still a low number, but what we see which is interesting, is that much more startups that are led by both female and male co-founders are rising more and more. For example, in Brazil, it represents 28% which is almost 30% against the 12% of female-only founded startup and the 51% of the male founded startup. So I think it's promising to look at this mix of genders when we look at the foundations of startups because they're also getting, I will say, from five to six more investment than female founded startups. What does it mean? It means that we need to find I think more allies work in allyship with men in order to have more investment in startup by women. But it also means that unicorns and the biggest startup, the scale-up startups, are now starting for example to hire women in the leadership. So maybe we don't have so many startups that are founded by women, but we have more and more scale-ups and unicorns that are led by leaders which are women. So this is an interesting change, if we compare 2022 with 2013, for example. >> That's good that we've seen so much progress in that amount of time. And something that I've seen too, or looking at stats, we know that the number of females and technical roles is still pretty low below 25%, but there's a lot of data that show that companies with even 30% of the executive leadership team being female, are more performant and more profitable. So the data is there. Is that one of the reasons that you think that you're seeing a lot of these kind of co-CEOs, female-male counterparts in the startup community? >> Well, we already know that diversity and diverse teams are much more performative than I will say, non-inclusive ones. So it's always a matter of how you can thrive to success in every kind of environment you're working. So this is true for startups but this is also true for corporations. So it's just a matter of time. I think for the startup environment to start to be working faster with diversity and inclusion, then I will say the traditional corporate world. Many of those startups in Brazil, in these tests, are saying, "We want to work with inclusion. We want to have more equity throughout the journey. Not only in the leadership." They just need more resources. And this is something that is interesting for startup because resources is what a startup normally doesn't have. So we need to be really smart on where they put the resources and how we help them throughout this journey so that they can be as diverse as they can and therefore gain more profit, right? >> One of the things that we often say when we're talking about women in tech and here we are International Women's day is that we can't be what we can't see. And I think that's so important to have those female role models. It's also important to have male role models. Talk to me a little bit about your mentors and sponsors and how they've helped get you to where you are today. >> Okay. This is interesting, because I just had a nice conversation with some friends of mine and today we're going to launch a project which I'm very fond of which is called (foreign language) in Portuguese is leave it with them Them being a positive reinforce to women. And today we have launched the first episode, which is amazing. And we were talking about mentors. So how important are they? And we were discussing the fact that until now if we have to count the number of male mentors that we have of course it's much bigger than number of female mentors but from now on what about having more female role models for everybody in the startup ecosystems? This is not a motion in where women are becoming mentors for other women. Women can be mentors for everybody. And the fact that we are empowering more female founders and female leaders in the ecosystem is just bringing again more diversity and therefore more performance to the entire ecosystem. I had many different mentors from different worlds. I will tell a little bit more about myself. Originally I'm an architect and I've been working with building and houses and hospitals and library during the first part of my career. And that world was a male world actually and I had many great mentors that helped me out throughout my journey. When I changed my career into Service Design and starting working with systems and holistic approach for strategy, again, I found many male mentors especially in Switzerland, especially in Brazil. But when I started the startup ecosystem journey, I started meeting women that actually changed my career. So, I'm talking about investors, I'm talking about co-founders, I'm talking about leaders I'm talking about leaders in the community because we don't have to forget that we need always to rely on the personas that are working in the startup ecosystem such as accelerators, incubators, universities. And I could just tell you so many stories about my mentors, but I don't want to say here that we only need to focus on finding female mentors. We need to find the most meaningful relationship that we can and learn from them. It could be a woman, it could be a man, but we need to encourage more and more in women to have the strength and the courage to be mentored to, to speak up. >> I agree. You don't have to have mentors that are only female. I have many back in my day that were male that got me to where I am today that I just really looked up to. And that sponsored me. And that's important for women to know that you need to have your own personal board of directors, of mentors and sponsors. But I'd love to know a little bit more. You really pivoted in your career. Talk to me about how you got the courage to say, "You know what? I'm going to make a change here. I'm going to go in a different direction." >> Oh Lisa, that's such a question. Thank you so about asking me about this. So I've always have been this I will say status quo challenger. And at some point when I entered architecture I ended up making a master in complexity and using creativity to solve complex problem. So there was already a flag of me not working in architecture anymore in the future but I didn't notice at the time. So this idea of working with complexity and using creativity to work out complex problems in society brought me to start working more with design and then using design as a management approach to solve those problems. So I was pivoting but step by step from architecture to design, from design to branding, sorry, from branding to strategy. At certain point I was working with open innovation already, so was solving big challenges for big corporations. I was designing, innovation, planning, The step from here to join the startup ecosystem world is just really small. So from that moment on, I understood that business was the place where I was working and creating an understanding value proposition was actually the thing that was putting me on stage and letting me be more myself in terms of having more connections, being an agent of transformation in this ecosystem. And actually being the status quo challenger every day. So that's the way I pivoted, but it took a lot of courage and it also took a lot of curiosity. And this is something that I'm always telling the startups to have. You need to look at everything with the eyes of a tourist. You need to be curious about everything. That's also the reason why I've been changing countries. I love to learn about new cultures. I love to learn new expressions. I love to understand how other people think. And this is putting other people and other reality in the center of your attention. And this is what business is about. Building stuff that is interesting for people, for your customers, for your user. This is the center of building a value proposition >> Right you bring up several good points there. And one, the breadth of knowledge and experience that you have. There's so much value there in having that breadth, being courageous enough to be curious but you also bring up a point about some other skills like soft skills, for example, that are so valuable that you don't necessarily learn in school. For example, I think communication, relationship building, those are so important for women and men to have to really bring that breadth to what it is that they're doing so that they can do whatever it is that they want. >> Exactly. You're so, right. So many of these soft skills for women, I think have been censored throughout the years by society behaviors. Let's say negotiating or talking about finance or let's try to create something new and having the courage to say, "I'm going to fail several times before will bring my business to success." So all of these aspects that I'm trying to describe here were kind of silenced throughout century for women. And now the possibility not only to test those situations but also to speak up, to share this this knowledge, and to be mindful with other women that can help us to be courageous enough, to fail so many times that we need in order for us to be successful. This is something that I've learned from my colleagues in the startup ecosystem, both male and female founders. This is so important to fail. Failing first is important. And this is something that actually for women is contradicted, right? We are taught to be perfect. We are taught to be multitasking. We are taught to be everything that is not showing our vulnerabilities and learning from our mistakes. So these are the soft skills that I think are more important. And also sorry, I was forgetting one of the most important, which is resilience. Definitely (chuckles). >> Resilience is critical. But I always say that failure is not necessarily a bad F word and you bring up a good point. But if you think of the theme of International Women's Day this year which is #BreakTheBias where do you think we are with that in the startup entrepreneurial world? >> That's a good question, Lisa. I think we are in the middle of a big change. Many of the things that happened throughout the last two years all over the world brought society to rethink on what we want as a future. The pandemic, the killings of innocent people in the United States, in Brazil, what is happening right now in Ukraine. We are working together throughout the new future and we had to rethink to change completely the way we were controlling our daily life, when the pandemic started, right? I think we are in in the midst of a new change. In the startup ecosystem, more and more women are claiming their right to be mothers, to be workers, to be leaders, to be in the startup ecosystem stages like pitching and selling their businesses to investors or corporates, and at the same time to be part of a family and also our men. So I think we are at the point in which we are kind of looking at each other in the eyes and saying, "Okay, we need to compromise. We need to have a better quality of life. And we need to compromise in being core responsible at what we want to achieve in terms of business." And this is something that is happening in the startup ecosystem world as well. So it's impacting corporates and startup as well. So, I think it was a consequence of the last two three years of events throughout the world. But also we see more investors that are female investors and this is important because they're breaking the bias. If we have more female investors investing in more women, we can definitely have those entrepreneurs having raised more money or the same amount of money as men in less time. Now, as we are talking, it takes longer for women to raise less money than the men. So we need to break the bias in this sense. And I think it's happening already. >> We do need to break the bias and thank you for your insights and the work that you are doing to help that along the way. Clara, it was lovely to chat with you today. Thanks for sharing your background. >> Thank you again, Liz. It was wonderful to be here with you. And I just want to make a call to action for all the women and the men that are listening to us to be closer to the other gender, and to try to be an active listener of what's happening in the other gender's life. Because at the end of the day we are co-sharing this world together. Thank you very much >> Wise words, Clara. Thank you again. From Clara Bidorini, I'm Lisa Martin. You're watching Women in Tech: International Women's Day, 2022. (upbeat music)

Published Date : Mar 9 2022

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a Business Developer for the in the category of Ally in Tech 2021. your role and your background. and now in Brazil for the that has the highest number of unicorns, it is promising to see and the 51% of the male founded startup. Is that one of the reasons that you think and how we help them One of the things that we often say And the fact that we are got the courage to say, the startups to have. and experience that you have. and having the courage to say, in the startup entrepreneurial world? and at the same time and the work that you are doing men that are listening to us Thank you again.

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Nicole Parafita, AWS | Women in Tech: International Women's Day


 

(upbeat music) >> Lisa Martin: Hi, everyone. Welcome to The Cube's coverage of women in tech International Women's Day 2022. I'm your host, Lisa Martin. Nicole Parafita joins me next: head of communications, people and culture at AWS Latin America. Nicole, it's great to have you on the program. >> Nicole: Thank you for having me. It's a pleasure. >> Tell me a little bit about your role as head of communications, people and culture. >> Super. So my role is very, very new. I've started in this role like two months ago, so really, really new. And as you said I lead the communications, people and culture team, which is dedicated to understanding people's needs, fostering leadership development, increasing diversity and inclusion, enabling employee recognition, and of course mitigating burnout, which is something we're seeing all across the world due to working from home and all of that. So it's a huge, huge task. And of course it is aligned to Amazon's 15 leadership principle which is striving to be Earth's best employer. So huge challenge. >> Lisa: So tell me a little- so this is a brand new role as you said, just a couple of months. Was the pandemic a factor? And you mentioned burnout. I mean, that's one of the things that I think we've all been struggling with. Was that an influence in creating the role that you're in? >> So there are many many things that led to creating this organization. I think that the first one is this new leadership principle which is striving to be Earth's best employer. There's - people is our top priority and we want to work with them and for them so that we generate engaging content, training materials and we work on enabling them, right? So the first one is striving to be Earth's best employer and that alignment. The second is the priority that our VP in Latin America gives its people. It's the key differentiator that we have at AWS: our culture and it's people and how our people live the culture. And the third thing would be the fact that we're growing, we're growing so fast. We're hiring so many people in the last year so, and we need to make sure we keep this day one culture alive and strong. So yes, we need to make sure that all these people that were hired since March 2020 and never set foot in a physical office, in an AWS physical office live the leadership principles, understand them deeply and can apply all these mechanisms from our culture in their day to day basis. Those are the key three things that led to the creation of this org. >> So you mentioned the leadership principles striving to be Earth's best employer. How does that, how is that connected to International Women's Day and what you're doing in terms of really bringing diversity and equality and inclusion into AWS LATAM? >> I love this question. I think, as I said before, culture and people is our top priority. We're learning a lot. We, this new leadership principle which is striving to be Earth's best employer acknowledges that we're not the best, but that we're working very hard to become Earth's best employer. And all the efforts that we're doing are related to feedback, right? We're listening a lot to our, what our employees are saying and what the market is saying to build the best employee experience we can for everybody. And first of all, I'd say that our culture and our mission is to become, or to be, the most customer-centric company in the world. And for that, we need to be super diverse and inclusive. We need to get as many backgrounds and life experiences we can so that we can invent in the name of our customers. So building this diverse team really helps our business but also, as Jeff Bezos says, "it's the right thing to do." It's what we need to do. So what do we mean when we talk about inclusion, diversity and equity? I think it's good to define these three things, these key pillars of our culture. The first one is inclusion, which about belonging, right? It's about giving the physical- the psychological, sorry, safety to people so that they feel represented. This is super important for us. How do we make people feel comfortable where they work at? And some examples of this that I wanted to share with you. First of all, there's a mechanism that we use internally at AWS, that it's called Connections. Connections is a daily live feedback tool. So at AWS, we don't believe in having an annual survey for listening to employees, to what employees have to say. We believe in having real time feedback and this tool is that, exactly that. So every day I would turn on my computer and I would see a question from this Connection system. And one of the things that we're tracking is, the team I'm on helps me feel included at work. So we would say yes, no, or different options that we give the employees. And we would track how they feel. And according to that data we would implement different initiatives. So we're working on real time feedback from the team so that we can act fast and help the team feel better, right? The other thing that I would would say about belonging is that in AWS we have 13 affinity groups. We have 90,000 Amazonians across hundreds of chapters around the world who work towards different initiatives. One of them, for example, if it's Women at Amazon, Women at Amazon is a huge organization within Amazon with more than 80 chapters worldwide. And the objective of this affinity group is attracting, developing, and retaining women in both tech and non-tech roles across all Amazon business. As an example of the kind of initiatives that they drive, we can talk about Break the Bias. I'm not sure if you heard about this, but it's a huge initiative. It's a webinar that we will be hosting in Latin America on International Women Day on the 8th of March and we will have women sharing amazing stories. We will have, for example, Marta Ferero. Marta Ferero is the founder of a startup, a Colombian startup, called Ubits, which is like the Netflix of corporate training in her own words, among others. And we will also have recruiting specialists that will give advice on how to give and accept in our careers. So those are the kind of initiatives that we're trying to do to attract and retain and develop talent. This is more like an attracting talent thing because it's an open webinar that we have that. Yeah. >> Go ahead. >> So that's about inclusion, which is belonging and how do we make people belong to certain groups within Amazon? The second thing is about diversity which is feeling, it's about feeling represented, right? And it's not about only gender. It can be about race. It can be about ethnicity, sexual orientation, age. We want everyone to feel represented. But now, if we're talking about International Women's Day let me talk a little bit about female representation. And I am very proud to share that we finished 2021 with 18% of female representation in the leadership team in the LATAM leadership team, which means people reporting to the LATAM VP, the vice president, Jaime. And we started 2022 with 35% female representation which is a huge improvement from one year to the other. So that are the numbers, right? But it's not just about numbers. It's the fact that these women that are now part of the leadership team have been given very important tasks. And as my boss always says, "don't tell me about your strategy. Tell me about where you're putting your resources and I'll tell you what your strategy is." And I love the fact that he picked very amazing women to lead very important missions within LATAM. For example, let me just give you an example, Carolina Pina, who joined us from the public sector team is leading this massive training organization. And like the name implies, this organization focuses on generating talent at a huge scale. And this is, I don't know, one of the most long term oriented tasks that we have, and it has a huge impact on Latin America, not only AWS business, but on Latin America. It's focused on really transforming our region into something different so that people can have a better quality of life. So those are the things that really amaze me. We've been given very important tasks, like this one, to really move forward in terms of cloud transformation and the transformation of the countries we operate in, which is amazing, I think. >> It is amazing. >> The last - >> Go ahead. >> The last topic, I'm sorry, I'm speaking too much, but just to close. The last thing that I want to say is equity, which is one of the key things that we have in our culture and equity is about fairness. It's about generating or giving the same amount of opportunities to everybody. The fact that we're massively training people in Latin America is about fairness about generating the skills. And the other thing that we're doing that is super important is that we're changing our interview process so that we make sure we have diverse, a diverse set of interviewers participating in the processes, right? So that people feel represented from the moment they start their journey with AWS with the first phone screen, right? So those things for me are really transformative and talk about what we're trying to do. And of course it has an impact on gender, but it also has an impact on a broader scale from a diversity, equity and inclusion perspective which I think talks about the humanity of AWS. It's not just about the technology it's about transforming people's lives and helping Latin America, or the countries we operate in, to be better, right? For the good. >> Right. That's a great focus. Is that kind of a shift in AWS' culture in terms of really focusing on diversity? Or is that something that's really kind of been there from the beginning? >> So I think it's been here from the beginning, but now, for example, in Latin America, we're growing a lot. So we have more resources that we can allocate to really focus on this initiative. So aligning to these new leadership principal that was launched in July, or published in July, we always were very committed to diversity, equity and inclusion, but now we have more resources so that we can double down on this huge bet. And I feel very proud about that. >> Lisa: Tell me a little bit about, in the few remaining minutes that we have, I'm curious about your background. Were you always interested in tech or STEM? Was that something that you gravitated towards from when you were young, or was it something that you got into a little bit later? >> So my background is communications. I studied advertising, so no. I'm not a science or engineer-focused person, but from at early age I started working in tech companies, so I learned a lot. I had the chance to live in different countries like Mexico or the UK or the US where I always had the chance to interact with many amazing men and women that were focused on technology. So, no, I'm not a technology expert but I've always been related to people who know a lot about this. And I learned a lot in that process. And, you know, I've always seen like this, I don't how to explain, but this initiative or this will to make everyone feel comfortable where they work. I've seen this at AWS. And as I said before, we started the interview I'm eight months pregnant at this point. I'm about to take a five month leave which is a lot more than what the law gives me in Argentina, for example, where I'm located. So those are the kind of things that really make me feel comfortable where I work with and really proud of where I work with. And I want everybody to have the chance to get this type of job so that they can feel the way I feel, right? And I'm talking about men, women, people with disabilities, and many other type of affinity people, right? >> Right. It's so important to be able to have that comfort because your productivity is better, your performance is better, and ultimately the company benefits as those employees feel comfortable in the environment in which they're working and that they have the freedoms to be curious. Talk to me a little bit about some of the things, you mentioned the stat of 2020 to - 2021, excuse me, to 2022, almost doubling the number of women. >> Yep. >> Talk to me about some of the things that you're looking forward to as 2022 progresses. >> Wow, I'm the, you know, every time we have a performance review at AWS you get asked this question, what are you most excited about? Right. And this year I was excited about so many things that the list, I mean I didn't have enough characters to write about that. I think we are always trying to just confirm our beliefs at AWS. And this is the, what I like the most about working here. AWS or Amazon really values people who are curious, are always learning, and always trying to listen to other opinions. And this is key for our culture. I'm very excited about the fact that we're putting, we're turning on mechanisms to have even more feedback than we used to have, not just from customers and partners, but also from our employees. So the fact that we're having real time feedback will really make us better as an organization and always with this day-one culture in mind, which is very fast, right? We're making decisions very fast. We're very dynamic, we're learning on the go. We fail, sometimes. We fail, but we learn very fast. We fail fast. We used to say that we learn, we fail fast. And failure is part of our culture of innovation. So we're learning, we're failing, at some point we're implementing changes. And it's like a very interesting flywheel, right. Of growth. And it's very fast. So my job is very dynamic and I'm very excited about this. I'm hiring a team. I have a team of four people. I already hired two people and I need one more. So I'm very excited about that. I'm very excited to see what our employees are capable of. I mean, they're always inventing on behalf of our customers and partners. And it's always amazing to see the results from the year end, right. You get to tell stories from customers and partners that you never imagined you were going to tell. So I'm very excited about all those things. >> Lisa: Excellent. Well, good luck with the baby. Thank you so much for sharing. What your role is doing and how it's really helping to drive that diversity and inclusion and equity within Amazon. It's such an important cultural element and it's exciting to hear this strategic focus that AWS has. Nicole, we appreciate your time. >> Thank you very much, Lisa, for having me. >> My pleasure. For Nicole Parafita, I'm Lisa Martin. You're watching women in tech International Women's Day, 2022. (upbeat music)

Published Date : Mar 9 2022

SUMMARY :

Nicole, it's great to Nicole: Thank you for having me. Tell me a little bit about your role I lead the communications, I mean, that's one of the things and how our people live the culture. striving to be Earth's best employer. And the objective of this affinity group So that are the numbers, right? And the other thing that we're from the beginning? so that we can double in the few remaining minutes that we have, I had the chance to live and that they have the Talk to me about some of the things So the fact that we're and it's exciting to hear this Thank you very much, You're watching women in tech

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Eric Herzog, Infinidat InfiniGuard Cyber Resilience


 

(gentle music) >> High profile cyber attacks like the SolarWinds hack, the JBS meat and the Florida municipality breach, have heightened awareness of how exposed, critical infrastructure has become. Because the pandemic has shifted employees to remote modes of work, hackers now have a much easier target to fish for credentials and exploit less secure home networks. Take the recent Log4j vulnerability, that's yet another example, of how hackers can take advantage of weak links in the chain. Now data storage companies have an important role to play in fighting cyber crime. Ultimately, they provide the equivalent of a bank vault if you will, and are responsible for storing and protecting the data that cyber criminals are targeting to steal or encrypt, in an effort to hold companies hostage, in a ransomware attack. Now in an effort to help customers understand how to protect themselves from such vulnerabilities, and how one storage company is addressing these challenges, the Cube is hosting this special presentation InfiniGuard Cyber Resilience: New Cybercrime Solutions. And we're going to speak with Eric Herzog, who's the Chief Marketing Officer of Infinidat, and then we'll bring in Stan Wysocki who is the president of Mark III Systems who is either an expert in IT infrastructure and artificial intelligence. First, let me welcome Eric Herzog back to the Cube, hello, Eric. >> Great, Dave, thank you very much, always love talking to you and the Cube, about leading edge technology solutions for end users. >> Alright let's do it. So, first we want to address the transformation and big business progress of Infinidat. New CEO, he's injected new management, new head of marketing obviously, Phil Bullinger is really been focused on accelerating the company's original vision, and doing so, Eric, in the typically unconventional style of Infinidat, you just put out a press release, capping 2021, can you set the stage for us, and give us the business update? >> Sure, so of course we summarized our 2021 results. What a very, very strong year. What a very, very strong year. We increased our bookings over 40% year to year. Even in Q4, we increased our bookings over 68%. And over 25% of the fortune 50 use an Infinidat solution, either our InfiniBox, or InfiniBox SSA, all flash array, or our Infiniguard, which is the focus of the launch we're doing today, on February 9th. >> Yeah, so I always said that Infinidat is one of the best kept secrets in the storage business. So let's talk about that hard news, what you launched on February 9th, and why it's important. >> Well, what we've done is we've got a high end enterprise purpose-built backup appliance, the InfiniGuard. We made some substantial advances in that. The key is focused on cyber resilience with what we call our infinisafe technology. Infinisafe incorporates a number of subsets, of cyber resilience from immutable snapshots, to logical air gapping, to fenced isolated networks, to almost instantaneous recovery for your backup data sets. In addition, we also dramatically improved the performance of the backup and recovery, which means, for example, if a backup window was taking three hours, now the backup window on that primary backup dataset could take only an hour and a half, which of course, as we all know backup dramatically impacts the performance of your primary applications, your primary servers, and your primary storage. So we've done both the cyber resilience aspect and then, on modern data protection, making sure that the backup and recovery are faster, for a traditional backup workload. >> So tell us a little bit more about Infinisafe, and specifically, Eric I'm interested in how it's different from other solutions, don't make me a liar, I had said, you guys always kind of take nonconventional approaches so tell us, add a little color to Infinisafe and how is it really unique from competitors? >> Sure, well Infinisafe incorporates as I mentioned, several different aspects. First of all, the immutable snapshots. So immutable snapshots can not be deleted, they cannot be altered, you cannot accelerate the rate, you can set the rate of immutable stuff, do I want to do it once a day? Do I want to do it twice a day? And obviously if a hacker could get in, you could accelerate that. Our immutable snaps are physically separated from the management schema. So the inside of an Infiniguard, we have what we call a data dedupe appliance, and that data dedupe engine, it goes ahead and it applies data reduction technology, to that back up data set. But we've divorced the immutable snapshots from the management of what we now call a DDE. So the DDE has kind of access of giving you that gap, that logical gap between the management schema of a DDE, and of course the immutable snapshot. We also combine that with this air gap technology, you've got the immutability and the air gap, which is local in that instance, but we also can do it remotely. So we can replicate from one Infiniguard in data center A, to a different Infiniguard in data center B. You then can configure that backup data set with the same immutable snapshot, and the same length, one day, half a day, six hours, whatever you choose, and then of course it'll have that same capability. The third thing we've done is very unique. We have a fenced isolated network to perform forensics. So, if the Cube has a cyber or malware attack, you need to make sure that once you've cleaned it up, off the primary storage, the primary servers, that you recover, a known good data set. So we set up this isolated fence network in which to perform that forensic analysis, to give you the appropriate good recover point. However, unlike many of our competitors, we can do it with a single InfiniBox. Some of our competitors, right on their websites say, you need two of their purpose-built backup appliances, to do cyber resilience. Meaning, twice the CapEx and twice the OpEx, which we can do with a single Infiniguard solution. And then lastly is our near instantaneous recovery. As you know, we're recovering backup data sets. We can make between 15 and 30 minutes time, the backup data set fully accessible to the backup admin or the storage admin to use their Commvault, their Veeam, their Veritas, their IBM Spectrum Protect, or whatever their backup software is, to do recovery from the InfiniGuard box, back to the primary storage using of course the backup software that they created the original dataset with. That is very unique. When you look out in the industry and look at, whether it be purpose-built backup competitors, or whether you look at primary storage competitors, almost no one talks about the speed of their recovery, and the one or two that do, talk about recovering the data set. We recover the entire environment. We are ready to go, and the backup admin, if they were, for example, Commvault, Veeam or Veritas, they could immediately start the backup, as soon as we did our recovery, which again, takes between 15 and 30 minutes, independent of the data set size. That could be 50 terabytes, it could be a petabyte, it could be two petabytes. And even two petabytes of data can be available in 15 to 30 minutes. And then of course, the backup admin can restore from that backup dataset. Very powerful and very unique in those aspects. >> Whilst the reason why this is so important is like I said, it's like the bank vault, because hackers are going to go after that backup corpus that's where the gold is, that's where all the data is. So this all really sounds good. But there's more than Infinisafe in this launch. What else should we know? >> Well, the other thing we've done is dramatically improved the performance of the purpose-built backup plants at the core. So for example, the last time we publicly announced our numbers, we were at 74 terabytes an hour, now we're 180 terabytes an hour. So of course, as we all know, when you do a backup, it impacts the performance of the primary applications, the primary servers and the primary storage. So if that backup window was taking three hours, now that we've more than doubled the performance, you could be up to 50% better. So a three hour backup window, if that's what the dataset took to be backed up, now we can get that down to an hour and a half or even faster. So that of course minimizes the impact on primary storage, primary applications, and of course your primary storage, making it much, much more efficient, from a backup perspective, and of course less impact on the primary applications, the primary servers, and primary storage. >> So I've talked to a number of Infinidat customers, they're very loyal and kind of passionate. So I wonder if you could kind of put that perspective on this discussion. The impact that InfiniGuard, this announcement, that's going to have for your customers, paint a picture as to how it's going to change their business. >> Sure, so let me give you an example. One of our customers is a cloud service buyer, in North America, they focus only on healthcare. So here's a couple of key benefits that they got. First of all, they use our integration with two different backup vendors. They don't have one, they have two. So we're tightly integrated with our backup software partners. They got a 40% cost savings on CapEX, compared to the previous vendor that they had. And, they used to be able to do 30,000 backup per day, now they can do 90,000 backup a day. And by the way, that's all with the previous version of InfiniGuard, not the version we just announced on the 9th. One of our other customers, which is in AMEA and they happened to be an energy company, they were using purpose-built backup from the other vendor, and they had 14 of them, seven in data center one, and seven in data center two. With InfiniGuard, they've got one in data center one, and one in data center two. So 14 purpose-built backup appliances consolidated down into two. And on top of that, those purpose-built backup appliances from the other vendor actually had a couple recovery failures, where they were not able to recover the data. They've been installed for a year now, they've had zero recovers, zero recovery failures, whereas the previous vendor had some. And lastly, let's talk about a large global fortune financial services. So, one of the biggest in the industry, their cost savings from their previous vendor was 46%. In addition, when you look at their cyber resilience design, they were using one of those vendors that probably talks about needing two system products to do their cyber resiliency. They again were able to take those two systems out, and use one InfiniGuard solution. Again, reducing both their capital expenditure, two going to one. And then the operational expenditure, they only have to manage one InfiniGuard versus two of the other guys appliances. Those are just three examples all over the world. One in cloud service providing, one in the energy space, and one a global fortune 500 financial services company. Just some real world examples. And all those by the way, Dave, were before the enhancements of Infinisafe, and before the additional performance we've added in the launch of InfiniGuard on February 9th. >> So like I'm just kind of sketching out the business case, you know, put my CFO hat on. So you're lowering costs cause you're consolidating, so that means I need less hardware and software. But also there's probably labor costs associated with that. If I could do it faster with less resources, I got less stuff to manage. You're accelerating the backup time, so that frees up resources that I can apply elsewhere, recovery, you know, is really important. So I'm inferring faster recovery, all this lowers my risk, and then I can sort of calculate the probability of having data loss, and then what that means to my business. Am I getting that right? >> Yeah, yeah. And in fact, the other impact is on your primary service and your primary storage. If the backup window shrinks, then you're not slowing down that SAP app, that Oracle app, you know, that SQL app, whatever you're running, whether that be the financials, whether that be your logistics, whether it be your manufacturing system, every time you turn on that backup, to do that backup, that backup window slows you down. So cutting that in half has an impact on the real-world application side, which obviously most storage guys, you know, it's hard for us to quantify. But you are taking the impact of backup, and basically reducing it, if you will shrinking the backup window, so their primary applications don't get hammered as much by the backup while they're still trying to run that SAP, that Oracle or that SQL workload. >> And you're not a backup software vendor, so I have optionality there. I can pretty much choose all the popular, you know. >> Absolutely, so Veeam, Veritas, Commvault, IBM Spectrum Protect, all the majors. And in fact, one of the players I mentioned, as you were talking about the end-users, they use two different backup packages, two of 'em. So, two of the major vendors that I named, we work with them just within one account. So, we're very flexible, the user picks what they want from a backup software perspective, and we can work with anything. So, whatever they want to use, is fine with us. We integrate with all of them, we have integration, for example, also with VMware, for vVols and other aspects in container integration, so you know, whether it be our purpose-built backup appliance, InfiniGuard, or what we do with the InfiniBox, we always make sure we integrate with the surrounding environment. 'Cause storage is not an island, storage needs to exist in your data center, or your hybrid cloud data center, or what you're doing for containers. So we make sure we have integration with our InfiniBox, our InfiniBox SSA, all flash. And of course the product we're enhancing today, the InfiniGuard. >> Yeah, integration is super important in the enterprise. Enterprises want solutions, they're busy. (laughs) They don't have unlimited budget to go, you know, plugging stuff together. So, okay Eric, we got to leave it there. Thank you so much. >> Great, thank you very much Dave. Always love talking to the Cube. >> Okay, in a moment Stan Wysocki is coming in. He's the president of Mark III Systems. He's going to join us for a drill down on how InfiniGuard is impacting customers. You're watching the Cube, your global leader, in enterprise tech coverage. (gentle music)

Published Date : Feb 10 2022

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InfiniGuard Cyber Resilience New Cybercrime Solutions 1


 

(gentle music) >> High profile cyber attacks like the SolarWinds hack, the JBS meat and the Florida municipality breach, have heightened awareness of how exposed, critical infrastructure has become. Because the pandemic has shifted employees to remote modes of work, hackers now have a much easier target to fish for credentials and exploit less secure home networks. Take the recent Log4j vulnerability, that's yet another example, of how hackers can take advantage of weak links in the chain. Now data storage companies have an important role to play in fighting cyber crime. Ultimately, they provide the equivalent of a bank vault if you will, and are responsible for storing and protecting the data that cyber criminals are targeting to steal or encrypt, in an effort to hold companies hostage, in a ransomware attack. Now in an effort to help customers understand how to protect themselves from such vulnerabilities, and how one storage company is addressing these challenges, the Cube is hosting this special presentation InfiniGuard Cyber Resilience: New Cybercrime Solutions. And we're going to speak with Eric Herzog, who's the Chief Marketing Officer of Infinidat, and then we'll bring in Stan Wysocki who is the president of Mark III Systems who is either an expert in IT infrastructure and artificial intelligence. First, let me welcome Eric Herzog back to the Cube, hello, Eric. >> Great, Dave, thank you very much, always love talking to you and the Cube, about leading edge technology solutions for end users. >> Alright let's do it. So, first we want to address the transformation and big business progress of Infinidat. New CEO, he's injected new management, new head of marketing obviously, Phil Bullinger is really been focused on accelerating the company's original vision, and doing so, Eric, in the typically unconventional style of Infinidat, you just put out a press release, capping 2021, can you set the stage for us, and give us the business update? >> Sure, so of course we summarized our 2021 results. What a very, very strong year. What a very, very strong year. We increased our bookings over 40% year to year. Even in Q4, we increased our bookings over 68%. And over 25% of the fortune 50 use an Infinidat solution, either our InfiniBox, or InfiniBox SSA, all flash array, or our Infiniguard, which is the focus of the launch we're doing today, on February 9th. >> Yeah, so I always said that Infinidat is one of the best kept secrets in the storage business. So let's talk about that hard news, what you launched on February 9th, and why it's important. >> Well, what we've done is we've got a high end enterprise purpose-built backup appliance, the InfiniGuard. We made some substantial advances in that. The key is focused on cyber resilience with what we call our infinisafe technology. Infinisafe incorporates a number of subsets, of cyber resilience from immutable snapshots, to logical air gapping, to fenced isolated networks, to almost instantaneous recovery for your backup data sets. In addition, we also dramatically improved the performance of the backup and recovery, which means, for example, if a backup window was taking three hours, now the backup window on that primary backup dataset could take only an hour and a half, which of course, as we all know backup dramatically impacts the performance of your primary applications, your primary servers, and your primary storage. So we've done both the cyber resilience aspect and then, on modern data protection, making sure that the backup and recovery are faster, for a traditional backup workload. >> So tell us a little bit more about Infinisafe, and specifically, Eric I'm interested in how it's different from other solutions, don't make me a liar, I had said, you guys always kind of take nonconventional approaches so tell us, add a little color to Infinisafe and how is it really unique from competitors? >> Sure, well Infinisafe incorporates as I mentioned, several different aspects. First of all, the immutable snapshots. So immutable snapshots can not be deleted, they cannot be altered, you cannot accelerate the rate, you can set the rate of immutable stuff, do I want to do it once a day? Do I want to do it twice a day? And obviously if a hacker could get in, you could accelerate that. Our immutable snaps are physically separated from the management schema. So the inside of an Infiniguard, we have what we call a data dedupe appliance, and that data dedupe engine, it goes ahead and it applies data reduction technology, to that back up data set. But we've divorced the immutable snapshots from the management of what we now call a DDE. So the DDE has kind of access of giving you that gap, that logical gap between the management schema of a DDE, and of course the immutable snapshot. We also combine that with this air gap technology, you've got the immutability and the air gap, which is local in that instance, but we also can do it remotely. So we can replicate from one Infiniguard in data center A, to a different Infiniguard in data center B. You then can configure that backup data set with the same immutable snapshot, and the same length, one day, half a day, six hours, whatever you choose, and then of course it'll have that same capability. The third thing we've done is very unique. We have a fenced isolated network to perform forensics. So, if the Cube has a cyber or malware attack, you need to make sure that once you've cleaned it up, off the primary storage, the primary servers, that you recover, a known good data set. So we set up this isolated fence network in which to perform that forensic analysis, to give you the appropriate good recover point. However, unlike many of our competitors, we can do it with a single InfiniBox. Some of our competitors, right on their websites say, you need two of their purpose-built backup appliances, to do cyber resilience. Meaning, twice the CapEx and twice the OpEx, which we can do with a single Infiniguard solution. And then lastly is our near instantaneous recovery. As you know, we're recovering backup data sets. 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That could be 50 terabytes, it could be a petabyte, it could be two petabytes. And even two petabytes of data can be available in 15 to 30 minutes. And then of course, the backup admin can restore from that backup dataset. Very powerful and very unique in those aspects. >> Whilst the reason why this is so important is like I said, it's like the bank vault, because hackers are going to go after that backup corpus that's where the gold is, that's where all the data is. So this all really sounds good. But there's more than Infinisafe in this launch. What else should we know? >> Well, the other thing we've done is dramatically improved the performance of the purpose-built backup plants at the core. So for example, the last time we publicly announced our numbers, we were at 74 terabytes an hour, now we're 180 terabytes an hour. So of course, as we all know, when you do a backup, it impacts the performance of the primary applications, the primary servers and the primary storage. So if that backup window was taking three hours, now that we've more than doubled the performance, you could be up to 50% better. So a three hour backup window, if that's what the dataset took to be backed up, now we can get that down to an hour and a half or even faster. So that of course minimizes the impact on primary storage, primary applications, and of course your primary storage, making it much, much more efficient, from a backup perspective, and of course less impact on the primary applications, the primary servers, and primary storage. >> So I've talked to a number of Infinidat customers, they're very loyal and kind of passionate. So I wonder if you could kind of put that perspective on this discussion. The impact that InfiniGuard, this announcement, that's going to have for your customers, paint a picture as to how it's going to change their business. >> Sure, so let me give you an example. One of our customers is a cloud service buyer, in North America, they focus only on healthcare. So here's a couple of key benefits that they got. First of all, they use our integration with two different backup vendors. They don't have one, they have two. So we're tightly integrated with our backup software partners. They got a 40% cost savings on CapEX, compared to the previous vendor that they had. And, they used to be able to do 30,000 backup per day, now they can do 90,000 backup a day. And by the way, that's all with the previous version of InfiniGuard, not the version we just announced on the 9th. One of our other customers, which is in AMEA and they happened to be an energy company, they were using purpose-built backup from the other vendor, and they had 14 of them, seven in data center one, and seven in data center two. With InfiniGuard, they've got one in data center one, and one in data center two. So 14 purpose-built backup appliances consolidated down into two. And on top of that, those purpose-built backup appliances from the other vendor actually had a couple recovery failures, where they were not able to recover the data. They've been installed for a year now, they've had zero recovers, zero recovery failures, whereas the previous vendor had some. And lastly, let's talk about a large global fortune financial services. So, one of the biggest in the industry, their cost savings from their previous vendor was 46%. In addition, when you look at their cyber resilience design, they were using one of those vendors that probably talks about needing two system products to do their cyber resiliency. They again were able to take those two systems out, and use one InfiniGuard solution. Again, reducing both their capital expenditure, two going to one. And then the operational expenditure, they only have to manage one InfiniGuard versus two of the other guys appliances. Those are just three examples all over the world. One in cloud service providing, one in the energy space, and one a global fortune 500 financial services company. Just some real world examples. And all those by the way, Dave, were before the enhancements of Infinisafe, and before the additional performance we've added in the launch of InfiniGuard on February 9th. >> So like I'm just kind of sketching out the business case, you know, put my CFO hat on. So you're lowering costs cause you're consolidating, so that means I need less hardware and software. But also there's probably labor costs associated with that. If I could do it faster with less resources, I got less stuff to manage. You're accelerating the backup time, so that frees up resources that I can apply elsewhere, recovery, you know, is really important. So I'm inferring faster recovery, all this lowers my risk, and then I can sort of calculate the probability of having data loss, and then what that means to my business. Am I getting that right? >> Yeah, yeah. And in fact, the other impact is on your primary service and your primary storage. If the backup window shrinks, then you're not slowing down that SAP app, that Oracle app, you know, that SQL app, whatever you're running, whether that be the financials, whether that be your logistics, whether it be your manufacturing system, every time you turn on that backup, to do that backup, that backup window slows you down. So cutting that in half has an impact on the real-world application side, which obviously most storage guys, you know, it's hard for us to quantify. But you are taking the impact of backup, and basically reducing it, if you will shrinking the backup window, so their primary applications don't get hammered as much by the backup while they're still trying to run that SAP, that Oracle or that SQL workload. >> And you're not a backup software vendor, so I have optionality there. I can pretty much choose all the popular, you know. >> Absolutely, so Veeam, Veritas, Commvault, IBM Spectrum Protect, all the majors. And in fact, one of the players I mentioned, as you were talking about the end-users, they use two different backup packages, two of 'em. So, two of the major vendors that I named, we work with them just within one account. So, we're very flexible, the user picks what they want from a backup software perspective, and we can work with anything. So, whatever they want to use, is fine with us. We integrate with all of them, we have integration, for example, also with VMware, for vVols and other aspects in container integration, so you know, whether it be our purpose-built backup appliance, InfiniGuard, or what we do with the InfiniBox, we always make sure we integrate with the surrounding environment. 'Cause storage is not an island, storage needs to exist in your data center, or your hybrid cloud data center, or what you're doing for containers. So we make sure we have integration with our InfiniBox, our InfiniBox SSA, all flash. And of course the product we're enhancing today, the InfiniGuard. >> Yeah, integration is super important in the enterprise. Enterprises want solutions, they're busy. (laughs) They don't have unlimited budget to go, you know, plugging stuff together. So, okay Eric, we got to leave it there. Thank you so much. >> Great, thank you very much Dave. Always love talking to the Cube. >> Okay, in a moment Stan Wysocki is coming in. He's the president of Mark III Systems. He's going to join us for a drill down on how InfiniGuard is impacting customers. You're watching the Cube, your global leader, in enterprise tech coverage. (gentle music)

Published Date : Jan 24 2022

SUMMARY :

the Cube is hosting this always love talking to you and the Cube, and doing so, Eric, in the And over 25% of the fortune 50 in the storage business. that the backup and recovery are faster, and of course the immutable snapshot. it's like the bank vault, of the primary applications, So I've talked to a number and before the additional You're accelerating the backup time, And in fact, the other impact all the popular, you know. And in fact, one of the important in the enterprise. Always love talking to the Cube. He's the president of Mark III Systems.

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(bright upbeat music) >> Okay, welcome back everyone to the live CUBE coverage here in Las Vegas for in-person AWS re:Invent 2021. I'm John Furrier host of theCUBE two sets, live wall to wall coverage, all scopes of the hybrid events. Well, great stuff online. That was too much information to consume, but ultimately as usual, great show of new innovation for startups and for large enterprises. We've got a great guest, Paul Duffy head of startups Solutions Architecture for North America for Amazon Web Services. Paul, thanks for coming on. Appreciate it. >> Hi John, good to be here. >> So we saw you last night, we were chatting kind of about the show in general, but also about start ups. Everyone knows I'm a big startup fan and big founder myself, and we talk, I'm pro startups, everyone loves startups. Amazon, the first real customers were developers doing startups. And we know the big unicorns out there now all started on AWS. So Amazon was like a dream for the startup because before Amazon, you had to provision the server, you put in the Colo, you need a system administrator, welcome to EC2. Goodness is there, the rest is history. >> Yeah. >> The legacy and the startups is pretty deep. >> Yeah, you made the right point. I've done it myself. I co-founded a startup in about 2007, 2008. And before we even knew whether we had any kind of product market fit, we were racking the servers and doing all that kind of stuff. So yeah, completely changed it. >> And it's hard too with the new technology now finding someone to actually, I remember when we stood with our first Hadoop and we ran a solar search engine. I couldn't even find anyone to manage it. Because if you knew Hadoop back then, you were working at Facebook or Hyperscaler. So you guys have all this technology coming out, so provisioning and doing the heavy lifting for start is a huge win. That's kind of known, everyone knows that. So that's cool. What are you guys doing now because now you've got large enterprises trying to beat like startups. You got startups coming in with huge white spaces out there in the market. Jerry Chen from Greylock, and it was only yesterday we talked extensively about the net new opportunities in the Cloud that are out there. And now you see companies like Goldman Sachs have super cloud. So there's tons of growth. >> Paul: Yeah. >> Take us through the white space. How do you guys see startups taking advantage of AWS to a whole another level. >> And I think it's very interesting when you look at how things have changed in those kind of 15 years. The old world's horrible, you had to do all this provisioning. And then with AWS, Adam Szalecki was talking in his keynote on the first day of the event where people used to think it was just good for startups. Now for startups, it was this kind of obvious thing because they didn't have any legacy, they didn't have any data centers, they didn't have necessarily a large team and be able to do this thing with no commitment. Spin up a server with an API call was really the revolutionary thing. In that time, 15 years later, startups still have the same kind of urgency. They're constrained by time, they're constrained by money, they're constrained by the engineering talent they have. When you hear some of the announcements this week, or you look what is kind of the building blocks available to those startups. That I think is where it's become revolutionary. So you take a startup in 2011, 2012, and they were trying to build something maybe they were trying to do image recognition on forms for example, and they could build that. But they had to build the whole thing in the cloud. We had infrastructure, we had database stuff, but they would have to do all of the kind of the stuff on top of that. Now you look at some of the kind of the AIML services we have things like Textract, and they could just take that service off the shelf. We've got one startup in Canada called Chisel AI. They're trying to disrupt the insurance industry, and they could just use these services like text extracts to just accelerate them getting into that product market fit instead of having to do this undifferentiated (indistinct). >> Paul, we talk about, I remember back in the day when Web Services and service oriented architecture, building blocks, decoupling APIs, all that's now so real and so excellent, but you brought up a great point, Glue layers had to be built. Now you have with the scale of Amazon Web Services, things we're learning from other companies. It reminds me of the open source vibe where you stand on the shoulders of others to get success. And there's a lot of new things coming out that startups don't have to do because startup before then did. This is like a new, cool thing. It's a whole nother level. >> Yeah, and I think it's a real standing on the shoulders of giants kind of thing. And if you just unpick, like in Verna's announcement this morning, his key to this one, he was talking about the Amplify Studio kind of stuff. And if you think about the before and after for that, front-end developers have had to do this stuff for a long period of time. And in the before version, they would have to do all that kind of integration work, which isn't really what they want to spend that time doing. And now they've kind of got that headstart. Andy Jassy famously would say, when he talked about building AWS, that there is no compression algorithm for experience. I like to kind of misuse that phrase for what we try to do for startups is provide these compression algorithms. So instead of having say, hire a larger engineering team to just do this kind of crafty stuff, they can just take the thing and kind of get from naught to 60 (indistinct). >> Gives some examples today of where this is playing out in real time. What kinds of new compression algorithms can startups leverage that they couldn't get before what's new that's available? >> I think you see it across all parts of the stack. I mean, you could just take it out of a database thing, like in the old days, if you wanted to start, and you had the dream that every startup has, of getting to kind of hyper scale where things bursting that seems is the problem. If you wanted to do that in the database layer back in the day, you would probably have to provision most of that database stuff yourself. And then when you get to some kind of limiting factor, you've got to do that work where all you're really wanting to do is try and add more features to your application. Or whether you've got services like Aurora where that will do all of that kind of scaling from a storage point of view. And it gives that startup the way to stand on the shoulders of giants, all the same kind of thing. You want to do some kind of identity, say you're doing a kind of a dog walking marketplace or something like that. So one of the things that you need to do for the kind of the payments thing is some kind of identity verification. In the old days, you would have to have gone pulled all those premises together to do the stuff that would look at people's ID and so on. Now, people can take things like Textracts for example, to look at those forms and do that kind of stuff. And you can kind of pick that story in all of these different stream lines whether it's compute stuff, whether it's database, whether it's high-level AIML stuff, whether it's stuff like amplify, which just massively compresses that timeframe for the startup. >> So, first of all, I'm totally loving this 'cause this is just an example of how evolution works. But if I'm a startup, one of the big things I would think about, and you're a founder, you know this, opportunity recognition is one thing, opportunity capture is another. So moving fast is what nimble startups do. Maybe there's a little bit of technical debt. There maybe a little bit of model debt, but they can get beach head quickly. Startups can move fast, that's the benefit. So where do I learn if I'm a startup founder about where all these pieces are? Is there a place that you guys are providing? Is there use cases where founders can just come in and get the best of the best composable cloud? How do I stand up something quickly to get going that I could regain and refactor later, but not take on too much technical debt or just actually have new building blocks. Where are all these tools? >> I'm really glad you asked that one. So, I mean, first startups is the core of what everyone in my team does. And most of the people we hire, well, they all have a passion for startups. Some have been former founders, some have been former CTOs, some have come to the passion from a different kind of thing. And they understand the needs of startups. And when you started to talk about technical debt, one of the balances that startups have always got to get right, is you're not building for 10 years down the line. You're building to get yourself often to the next milestone to get the next set of customers, for example. And so we're not trying to do the sort of the perfect anonymity of good things. >> I (indistinct) conception of startups. You don't need that, you just got to get the marketplace. >> Yeah, and how we try to do that is we've got a program called Activate and Activate gives startup founders either things like AWS credits up to a hundred thousand dollars in credits. It gives them other technical capabilities as well. So we have a part of the console, the management console called the Activate Console people can go there. And again, if you're trying to build a backend API, there is something that is built on AWS capability to be launched recently that basically says here's some templatized stuff for you to go from kind of naught to 60 and that kind of thing. So you don't have to spend time searching the web. And for us, we're taking that because we've been there before with a bunch of other startups, so we're trying to help. >> Okay, so how do you guys, I mean, a zillion startups, I mean, you and I could be in a coffee shop somewhere, hey, let's do a startup. Do I get access, does everyone gets access to this program that you have? Or is it an elite thing? Is there a criteria? Is it just, you guys are just out there fostering and evangelizing brilliant tools. Is there a program? How do you guys- >> It's a program. >> How do you guys vet startup's, is there? >> It's a program. It has different levels in terms of benefits. So at the core of it it's open to anybody. So if you were a bootstrap startup tomorrow, or today, you can go to the Activate website and you can sign up for that self-starting tier. What we also do is we have an extensive set of connections with the community, so T1 accelerators and incubators, venture capital firms, the kind of places where startups are going to build and via the relationships with those folks. If you're in one, if you've kind of got investment from a top tier VC firm for example, you may be eligible for a hundred thousand dollars of credit. So some of it depends on where the stock is up, but the overall program is open to all. And a chunk of the stuff we talked about like the guidance that's there for everybody. >> It's free, that's free and that's cool. That's good learning, so yeah. And then they get the free training. What's the coolest thing that you're doing right now that startups should know about around obviously the passionate start ups. I know for a fact at 80%, I can say that I've heard Andy and Adam both say that it's not just enterprising, well, they still love the startups. That's their bread and butter too. >> Yeah, well, (indistinct) I think it's amazing that someone, we were talking about the keynote you see some of these large customers in Adam's keynote to people like United Airlines, very, very large successful enterprise. And if you just look around this show, there's a lot of startups just on this expert floor that we are now. And when I look at these announcements, to me, the thing that just gets me excited and keeps me staying doing this job is all of these little capabilities make it in the environment right now with a good funding environment and all of these technical building blocks that instead of having to take a few, your basic compute and storage, once you have all of these higher and higher levels things, you know the serverless stuff that was announced in Adam's keynotes early, which is just making it easy. Because if you're a founder, you have an idea, you know the thing that you want to disrupt. And we're letting people do that in different ways. I'll pick one start up that I find really exciting to talk to. It's called Study. It's run by a guy called Zack Kansa. And he started that start up relatively recently. Now, if you started 15 years ago, you were going to use EC2 instances building on the cloud, but you were still using compute instances. Zack is really opinionated and a kind of a technology visionary in this sense that he takes this serverless approach. And when you talk to him about how he's building, it's almost this attitude of, if I've had to spin up a server, I've kind of failed in some way, or it's not the right kind of thing. Why would we do that? Because we can build with these completely different kinds of architectures. What was revolutionary 15 years ago, and it's like, okay, you can launch it and serve with an API, and you're going to pay by the hour. But now when you look at how Zack's building, you're not even launching a server and you're paying by the millions. >> So this is a huge history lesson slash important point. Back 15 years ago, you had your alternative to Amazon was provisioning, which is expensive, time consuming, lagging, and probably causes people to give up, frankly. Now you get that in the cloud either you're on your own custom domain. I remember EC2 before they had custom domains. It was so early. But now it's about infrastructures code. Okay, so again, evolution, great time to market, buy what you need in the cloud. And Adam talked about that. Now it's true infrastructure is code. So the smart savvy architects are saying, Hey, I'm just going to program. If I'm spinning up servers, that means that's a low level primitive that should be automated. >> Right. >> That's the new mindset. >> Yeah, that's why the fun thing about being in this industry is in just in the time that I've worked at AWS, since about 2011, this stuff has changed so much. And what was state of the art then? And if you take, it's funny, when you look at some of the startups that have grown with AWS, like whether it's Airbnb, Stripe, Slack and so on. If you look at how they built in 2011, because sometimes new startups will say, oh, we want to go and talk to this kind of unicorn and see how they built. And if you actually talked to the unicorn, some of them would say, we wouldn't build it this way anymore. We would do the kind of stuff that Zack and the folks studied are doing right now, because it's totally different (indistinct). >> And the one thing that's consistent from then to now is only one thing, it has nothing to do with the tech, it's speed. Remember rails front end with some backend Mongo, you're up on EC2, you've got an app, in a week, hackathon. Weekend- >> I'm not tying that time thing, that just goes, it gets smaller and smaller. Like the amplify thing that Verna was talking about this morning. You could've gone back 15 years, it's like, okay, this is how much work the developer would have to do. You could go back a couple of years and it's like, they still have this much work to do. And now this morning, it's like, they've just accelerated them to that kind of thing. >> We'll end on giving Jerry Chan a plug in our chat yesterday. We put the playbook out there for startups. You got to raise your focus on the beach head and solve the problem you got in front of you, and then sequence two adjacent positions, refactor in the cloud. Take that approach. You don't have to boil the ocean over right away. You get in the market, get in and get automating kind of the new playbook. It's just, make everything work for you. Not use the modern. >> Yeah, and the thing for me, that one line, I can't remember it was Paul Gray, or somehow that I stole it from, but he's just encouraging these startups to be appropriately lazy. Like let us do the hard work. Let us do the undifferentiated heavy lifting so people can come up with these super cool ideas. >> Yeah, just plugging the talent, plugging the developer. You got a modern application. Paul, thank you for coming on theCUBE, I appreciate it. >> Thank you. >> Head of Startup Solution Architecture North America, Amazon Web Services is going to continue to birth more startups that will be unicorns and decacorns now. Don't forget the decacorns. Okay, we're here at theCUBE bringing you all the action. I'm John Furrier, theCUBE. You're watching the Leader in Global Tech Coverage. We'll be right back. (bright upbeat music)

Published Date : Dec 2 2021

SUMMARY :

all scopes of the hybrid events. So we saw you last night, The legacy and the and doing all that kind of stuff. And now you see companies How do you guys see startups all of the kind of the stuff that startups don't have to do And if you just unpick, can startups leverage that So one of the things that you need to do and get the best of the And most of the people we hire, you just got to get the marketplace. So you don't have to spend to this program that you have? So at the core of it it's open to anybody. What's the coolest thing And if you just look around this show, Now you get that in the cloud And if you actually talked to the unicorn, And the one thing that's Like the amplify thing that Verna kind of the new playbook. Yeah, and the thing for me, Yeah, just plugging the bringing you all the action.

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George Elissaios, AWS | AWS re:Invent 2021


 

(bright upbeat music) >> Welcome back to theCube's coverage of AWS re:Invent 2021. This is "theCube". We go out to the events. We extract the signal from the noise. We're here at a live event, hybrid event, two sets. We had two remote studios prior to the event, over 100 interviews. Really excited to have George Elissaios here. He's the director of product management for EC2 Edge, really interesting topic at AWS. George, great to see you. Thanks for coming on. >> Yeah, great to be here. Thanks for having me. >> So, everybody's talking about Edge, IoT, EC2. What's the scope of your portfolio, your responsibility? >> Yeah, well, our vision here at AWS is to really bring the power of the AWS platform wherever customers need it. AWS wherever our customers want it is our long-term vision. And we have a bunch of products in this space that help us do that and help us enable our customers whatever their use case is. So we have things like Wavelength. I know we talked about Wavelength before here in "theCube", where we bring full AWS service at the edge of the 5G network, so with 5G edge computing in partnership with telcos worldwide, our partnership with Verizon in the US has been flourishing. We're up to, I think, 15 or more Wavelength zones right now in many of the major cities in the US, but also in Japan and Korea, and in Europe with Vodafone. So that's one of the portfolio kind of offerings. And that helps you as a customer of AWS if you want to have the best latency to mobile devices, whether they are sensors, or mobile phones, or what have you. But we're also feeling out that Edge portfolio with local zones. Earlier today in Werner's keynote, we announced that we're going to launch another 30 local zones in 20 new countries, everywhere from South America, Africa, Asia, Australia, and Europe, obviously. So a lot of expansion there. Very excited about that. And that is kind of a similar offering, but it basically brings you closer to customers in metropolitan areas over the internet. >> So, Wavelength's a big feature. George, I want to get just to touch on it because I think latency comes up a lot in Edge conversations, low latency issues, whether it's cars, factories. You guys gave a demo yesterday to the press corps in the press room, I was there, where you had someone in San Francisco from the Opera and someone in person here in Vegas, and you had 13 milliseconds going back and forth demoing, real time- >> Collaboration. >> The benefit of low latency in remote. It wasn't next door. It was San Francisco. This is kind of the purpose of what Edge is about. Can you explain what that means, that demo, why it was important, and what you were trying to show, and how does it mean for the Edge? >> So there is multiple use cases. One of them is human collaboration, right? Like, we spent the last two years of our lives over conferences and kind of like the teleconferences, and trying to talk over each other and unmute ourselves desperately. But existing solutions kind of work, generally, for most of the things that we do, but when it comes to music collaboration where milliseconds matter, it's a lot harder with existing solutions to get artists to collaborate when they're hundreds of miles away. Last night, we saw a really inspiring demo, I think, of how two top tier musicians, one located in San Francisco and one located in Vegas, can collaborate in opera, which is one of the most precise art forms in the music world. There are no beats in opera to kind of synchronize, so you really need to play off each other, right? So we provided a latency between them of less than 30 milliseconds, which translates, if you're thinking about audio or if you're thinking about the speed of sound, that's like being in the same stage. And that was very inspiring. But there's also a lot of use cases that are machine to machine communications, where even lower latencies matter, and we can think of latencies down to one millisecond, like single digit milliseconds when it comes to, for example, vehicles or robots, and things like that. So we're, with our products, we're enabling customers to drive down that latency, but also the jitter, which is the variation of latency. Especially in human communications, that is almost more important than latency itself. Your mind can adapt to latency, and you can start predicting what's going to happen, but if I'm keep changing that for you, that becomes even harder. >> Well, this is what I want to get to because you got outcomes and applications like this opera example. That's an application, I guess. So working backwards from the application, that's one thing, but now people are really starting to trying to figure out, "What is the Edge?" So I have to ask you, what is AWS's Edge? Is it Outpost, Wavelength? What do people buy to make the Edge work? >> Well, for us, is providing a breadth of services that our customers can either use holistically or combine multiple of those. So a really good example, for example, is DISH Wireless. I'm sure you know we're building with DISH the first in the world mobile network, 5G mobile network fully on cloud, right? So these combines Outposts and combines local zones in order to distribute the 5G network across nationwide. And different parts of their applications live in different edges, right? The local zone, the Outputs, and the region itself. So we have our customers... You know, I talked about how local zones is going to be, you know, in total, 45 cities in the world, right? We're already in 15 in the U.S. We're going to do another 30. But customers might still come, and say, "Oh, why are you not," you know, "in "in Costa Rica?" Well, we'll have Outposts in Costa Rica. So you could build your own offering there, or you could build on top of Outputs while you distribute the rest of your workload in existing AWS offering. So to answer your question, John, there is no single answer. I think that it is per use case and per workload that customers are going to combine or choose which one of- >> Okay, so let's go through local zones. Explain what a local zone is real quick. I know we covered it a bit last year with the virtual event, but local zones are now part of the nomenclature of the AWS language. >> Yes. >> And we know what a region is, right? So regions are regions. What's a local zone? >> When your region's saying new availability zones, and then we're just (chuckles)- >> You got availability zones. Now you got local zones. Take us through the topology, if you will, of how to think about this. >> Right, so a local zone is a fully-managed AWS infrastructure deployment. So it's owned and managed and operated by AWS. And because of that, it offers you the same elasticity, and security, and all of the goodies of the cloud, but it's positioned closer to your end customers or to your own deployment. So it's positioned in the local urban, metropolitan or industrial center closer to you. So if you think about the U.S., for example, we have a few regions, like, in the East Coast and in the West Coast, but now, we're basically extending these regions, and we're bringing more and more services to 15 cities. So if you are in Miami, there is a local zone there. If you are in LA, there is two locals zones actually in LA. That enables customers to run two different types of workloads. One is these distributed clouds or distributed Edge kind of workload that we've been hearing more and more about. Think of gaming, for example, right? Like, we have customers that are, like Supercell, that need to be closer to the gamers, wherever they are. So they're going to be using a bunch of local zones to deploy. And also, we have these hyper-local use cases, where we're talking, for example, about Netflix that are enabling in LA their creative artists to connect locally and get like as low as single millisecond latencies. So local zone is like an availability zone, but it's closer to you. It offers the same scalability, the same elasticity, the same security and the same services as the AWS cloud. And it connects back to the regions to offer you the full breadth of the platform. >> So just to clarify, so the Edge strategy essentially is to bring the cloud, AWS, the primitives, the APIs, to where the customers are in instances where they either can't move or won't move their resources into the cloud, or there's no connectivity? >> Right, we have a bunch of use cases where customers either need to be there because of regulation or because of some data gravity, so data is being generated in a specific place and you need to locally process it, or we'll have customers in this distributed use case. But I think that you're pointing out a very important thing, which is a common factor across all of these offerings. It's it is the cloud. It's not like a copycat of the cloud. It's the same API. It's the same services that you already know and use, et cetera. So extending the cloud rather than copying it around is our vision, and getting those customers who, well, connectivity obviously needs to be there. We were offering AWS Private 5G. We talked about it yesterday. >> Now, a premise that we've had is that a lot of Edge use cases will be driven by AI inferencing. And so... First of all, is that a reasonable premise, that's growing, we think, very quickly, and it has huge potential. What does the compute, if that's the correct premise, what does the compute look like for that type of workload? >> That is a great premise, and that's why we think that the model that we're offering is so powerful, because you have the Edge and the cloud fully cooperating and being connected together. You know, the Edge is a resource that's more limited than the full cloud in the AWS region. So when you're doing inferencing, what you really want to do is you want to train your models back up in the region where you get more scalability and the best prices. You know, you have the full scale of AWS. But for the latency-sensitive parts of your applications, you want to push those to the Edge. So when you're doing the actual inferencing, not the training of the models- >> Real time. Yeah. >> Real time, you push that to the Edge, whether that's if your connectivity is 5G, you can push that into a Wavelength zone. If your connectivity is wired, you can push it into a local zone. If you really need it to be in your data center, you can push it in your Outposts. So you see how our kind of like building out for all of those use cases. >> But in those instances, I'm interested in what the compute looks like, 'cause I presume it's got to be low power, low cost, super high performance. I mean, all of those things that are good for data-driven workloads. >> Right, the power, if we think here, is the same compute that you know and love in the cloud. So the same EC2 instance types, the EBS volumes, the S3 for storage, or RDS for your databases and EMR clusters. You can use the same service. And the compute is the same powerful all the way down from the hardware up to the service. >> And is the promise to customers that eventually those... It's not all of those services, right? I mean, you go to Outposts today, it continues to grow. >> Continuing to grow, yeah. Right, so but conceptually, as many services you could possibly push to the Edge, you intend to do so? >> We are pushing services according to customer requests, but also there is a nuance here. The nuance is that you push down the services that are truly latency-sensitive. You don't need to push everything down to the Edge when you're talking about latency- >> Like, what's an example of what you wouldn't push down? >> So management tools, right? So when you're doing monitoring and management, yeah, you don't need these to be at the Edge. You can do that, and you can scale that. Or, you know, batch processing, it doesn't have to be at the Edge because it's, by definition, not online, not like a latency service. So we're keeping those, like AWS Batch, for example, that's in the region because, you know, that's where customers really use it. But things like EC2, EBS, EMR, we're pushing those to the Edge because those are more- >> We got two minutes left. I want to get the Outposts kind of update. I remember when Outposts launched. It was really a seminal moment for re:Invent. Hybrid. "Oh, Andy Jassy said hybrid." Yeah. "I'll never say hybrid." But now hybrid's kind of translated into all cloud operations. Now you got local zones. A lot's changed from Amazon Web Services standpoint since Outposts launched. Local zones, things are happening. 5G, DISH. Now what's the status of Outposts? Are you guys happy with it? What has it morphed into? Is it still the same game? What is Outposts today, vis-a-vis what people may think it is or isn't? >> Yeah, we've been focusing in what we're talking about, building out a number of services that customers request, but also being in more and more places. So I think we're in more than 60, now, countries with Outposts. We've seen very good adoption. We've seen very good feedback. You know, half of my EBCs have been on Outposts, but this year, I think that one of the most exciting announcements were the Outposts servers. So the smaller form factors that enable an additional use cases, like for example, retail or even building your 5G networks. You know, one of our partners, Mavenir, is moving their 5G core, so the smarts of the network that does all the routing, on Outposts servers, and we can distribute those all over the place. So, we're keeping on the innovation. We're keeping on the expansion. And we've been getting very good customer feedback- >> So all steam ahead, full steam ahead? >> Full steam ahead plus 10%. (John laughs) >> All right, guys. Thank you so much, George. Really appreciate it. We're seeing the cloud expand. The definition is growing, kind of like the universe, John. Dave Vellante for John John Furrier. You're watching "theCube" at AWS re:Invent, the leader in high tech coverage globally. We'll be right back.

Published Date : Dec 2 2021

SUMMARY :

We extract the signal from the noise. Yeah, great to be here. What's the scope of your in many of the major cities in the US, in San Francisco from the Opera This is kind of the purpose and kind of like the teleconferences, So I have to ask you, what is AWS's Edge? and the region itself. of the AWS language. And we know what a region is, right? of how to think about this. and all of the goodies of the cloud, It's not like a copycat of the cloud. that's the correct premise, and the best prices. Real time. So you see how our kind the compute looks like, is the same compute that you And is the promise to possibly push to the Edge, everything down to the Edge that's in the region because, you know, Is it still the same game? So the smaller form factors Full steam ahead plus 10%. kind of like the universe, John.

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Som Shahapurkar & Adam Williams, Iron Mountain | AWS re:Invent 2021


 

(upbeat music) >> We're back at AWS re:Invent 2021. You're watching theCUBE and we're really excited to have Adam Williams on, he's a senior director of engineering at Iron Mountain. Som Shahapurkar, who's the product engineering of vertical solutions at Iron Mountain. Guys, great to see you. Thanks for coming on. >> Thank you >> Thank you. All right Adam, we know Iron Mountain trucks, tapes, what's new? >> What's new. So we've developed a SaaS platform for digitizing, classifying and bringing out and unlocking the value of our customer's data and putting their data to work. The content services platform that we've developed, goes together with an IDP that we call an intelligent document processing capability to do basic content management, but also to do data extraction and to increase workflow capabilities for our customers. >> Yeah, so I was kind of joking before Iron Mountain, the legacy business of course, everybody's seeing the trucks, but $4 billion company, $13 billion market cap, the stock's been on fire. The pandemic obviously has been a tailwind for you guys, but Som, if you had to describe it to like my mother, what's the sound bite that you'd give. >> Well the sound bite, as everyone knows data is gold today, right? And we are sitting figuratively and literally on a mountain of data. And now we have the technology to take that data partner with AWS, the heavy machinery to convert that into value, into value that people can use to complete the human story of healthcare, of mortgage, finance. A lot of this sits in systems, but it also sits in paper. And we are bridging that paper to digital divide, the physical and digital divide to create one story. >> This has been a journey for you guys. I mean, I recall that when you kind of laid this vision out a number of years ago, I think he made some acquisitions. And so maybe take us through that amazing transformation that Iron Mountain has made, but help the audience understand that. >> Transformations really been going from the physical records management that we've built our business around to evolving with our customers, to be able to work with all of the digital documents and not just be a transportation and records management storage company, but to actually work with them, to put their data to work, allowing them to be able to digitize a lot of their content, but also to bring in already digitized content and rich media. >> One of the problems that always existed, especially if you go back to back of my brain, 2006, the federal rules of civil procedure, which said that emails could now be evidence in a case and everyone like, oh, I don't like, how do I find email. So one of the real problems was classifying the information for retention policies. The lawyers wanted to throw everything out after whatever six or seven years, the business people wanted to keep everything forever. Neither of those strategies work, so classification and you couldn't do it manually. So have you guys solved that problem? How do you solve that problem? Does the machine intelligence help? It used to be, I'll use support vector machines or math or probabilistic, latent, semantic, indexing, all kinds of funky stuff. And now we enter this cloud world, have you guys been able to solve that problem and how? >> So our customers already have 20 plus years of retention rules and guidelines that are built within our systems. And we've helped them define those over the years. So we're able to take those records, retention schedules that they have, and then apply them to the documents. But instead of doing that manually, we're able to do that using our classification capabilities with AI ML and that Som's expertise. >> Awesome, so lay it on me. How do you guys do that? It's a lot of math. >> Yeah, so it can get complicated real fast, but at a simple level, what's changed really from support beta machines of 2006 to today is the scale at which we can do it, right? The scale at which we are bringing those technologies. Plus the latest technologies of deep learning, your conventional neural networks going from a bag of characters and words to really the way humans look at it. You look at a document and you know this is an invoice or this is a prescription, you don't have to even know to read to know that, machines are now capable of having that vision, the computer vision to say prescription, invoice. So we train those models and have them do it at industrial scale. >> Yeah, because humans are actually pretty bad at classifying at scale. >> At scale like their back. >> You remember, we used to try to do, oh, it was just tag it, oh, what a nightmare. And then when something changes and so now machines and the cloud and Jane said, how about, I mean, I presume highly regulated industries are the target, but maybe you could talk about the industry solutions a little bit. >> Right. Regulated industries are a challenge, right. Especially when you talk about black box methodologies like AI, where we don't know, okay, why does it classify this as this and that is that? But that's where I think a combined approach of what we are trying to say, composite AI. So the human knowledge, plus AI knowledge combined together to say, okay, we know about these regulations and hey, AI, be cognizant of this regulations while you do our stuff, don't go blindly. So we keep the AI in the guardrails and guided to be within those lines. >> And other part of that is we know our customers really well. We spent a lot of time with them. And so now we're able to take a lot of the challenges they have and go meet those needs with the document classification. But we also go beyond that, allowing them to implement their own workflows within the system, allowing them to be able to define their own capabilities and to be able to take those records into the future and to use our content management system as a true content services platform. >> Okay, take me through the before and the after. So the workflow used to be, I'd ring you up, or maybe you come in and every week grab a box of records, put them in the truck and then stick them in the Iron Mountain. And that was the workflow. And you wanted them back, you'd go get it back and it take awhile. So you've digitized that whole and when you say I'm inferring that the customer can define their own workflow because it's now software defined, right. So that's what you guys have engineered. Some serious engineering work. So what's the tech behind that. Can you paint a picture? >> So the tech behind it is we've run all of our cloud systems and Kubernetes. So using Kubernetes, we can scale really, really large. All of our capabilities are obviously cloud-based, which allows us to be able to scale rapidly. With that we run elastic search is our search engine and MongoDB is our no SQL database. And that allows us to be able to run millions of documents per minute through our system. We have customers that we're doing eight million documents a day for the reel over the process. And they're able to do that with a known level of accuracy. And they can go look at the documents that have had any exceptions. And we can go back to what Som was talking about to go through and retrain models and relabel documents so that we can catch that extra percentage and get it as close to 100% accuracy as we would like, or they would like. >> So what happens? So take me through the customer experience. What is that like? I mean, do they still... we you know the joke, the paperless bathroom will occur before the paperless office, right? So there's still paper in the office, but so what's the workload? I presume a lot of this is digitized at the office, but there's still paper, so help us understand that. >> Customers can take a couple of different paths. One is that we already have the physical documents that they'd like us to scan. We call that backfile scanning. So we already have the documents, they're in a box they're in a record center. We can move them between different records centers and get them imaged in our high volume scanning operation centers. From there-- >> Sorry to interrupt. And at that point, you're auto classifying, right? It's not already classified, I mean, it kind of is manually, but you're going to reclassify it on creation. >> Correct. >> Is that electronic document? >> For some of our customers, we have base metadata that gives us some clues as to what documents may be. But for other documents, we're able to train the models to know if their invoices or if their contracts commonly formatted documents, but customers can also bring in their already digitized content. They can bring in basic PDFs or Word documents or Google Docs for instance, but they can also bring in rich media, such as video and audio. And from there, we also do a speech to text for video and audio, in addition to just basic OCR for documents. >> Public sector, financial services, health care, insurance, I got to imagine that those have got to be the sweet spots. >> Another sweet spot for us is the federal space in public sector. We achieved FedRAMP, which is a major certification to be able to work with, with the federal government. >> Now, how would he work with AWS? What's your relationship with them? How do you use the cloud? Maybe you could describe that a little bit. >> Well, yeah, at multiple levels, right? So of course we use their cloud infrastructure to run our computing because with the AI and machine learning, you need a lot of computing power, right. And AWS is the one who can reliably provide it, space to store the digital data, computing the processes, extract all the information, train our models, and then process these, like he's talking about, we are talking about eight, 12, 16 million documents a day. So now you need seconds and sub second processing times, right? So at different levels, at the company infrastructure level, also the AI and machine learning algorithms levels, AWS has great, like Tesseract is one the ones that everyone knows but there is others purpose-built model APIs that we utilize. And then we'll put our secret sauce on top of that to build that pathway up and make it really compelling. >> And the secret sauce is obviously there's a workflow and the flexibility of the workflow, there's the classification and the machine learning and intelligence and all the engineering that makes the cloud work you manage. What else is there? >> Knowledge graphs, like he was saying, right, the domain. So mortgage is not that a document that looks very similar in mortgage versus a bank stated mortgage and bank statement in healthcare have different meanings. You're looking at different things. So you have something called a knowledge graph that maintains the knowledge of a person working in that field. And then we have those created for different fields and within those fields, different applications and use cases. So that's unique and that's powerful. >> That provides the ability to prior to hierarchy for our customers, so they can trace a document back to the original box that was given to us some many years ago. >> You got that providence and that lineage, I know you're not go to market guys, but conceptually, how do you price? Is it that, it's SaaS? Is it licensed? Is it term? Is it is a consumption based, based on how much I ingest? >> We have varying different pricing models. So we first off we're in six major markets from EU, Latin America, North America and others that we serve. So within those markets, we offer different capabilities. We have an essentials offering on AWS that we've launched in the last two weeks that allows you to be able to bring in base content. And that has a per object pricing. And then from there, we go into our standard edition that has ability to bring in additional workflows and have some custom pricing. And then we have what we call the enterprise. And for enterprise, we look at the customer's problem. We look at custom AI and ML models who might be developing and the solution that we're having to build for them and we provide a custom price and capability for what they need. >> And then the nativists this week announced a new glacier tier. So you guys are all over that. That's where you use it, right? The cheapest and the deepest, right? >> Yeah, one of the major things that AWS provides us as well is the compliance capabilities for our customers. So our customers really require us to have highly secure, highly trusted environments in the cloud. And then the ability to do that with data sovereignty is really important. And so we're able to meet that with AWS as well. >> What do you do in situations where AWS might not have a region? Do you have to find your own data center to do that stuff or? >> Well, so data privacy laws can be really complex. When you work with the customer, we can often find that the nearest data center in their region works, but we also do, we've explored the ability to run cloud capabilities within data centers, within the region that allows us to be able to bridge that. We also do have offerings where we can run on-premise, but obviously our focus here is on the cloud. >> Awesome business. Does Iron Mountain have any competitors? I mean like... >> Yeah. >> You don't have to name them, but I mean, this is awesome business. You've been around for a long time. >> And we found that we have new competitors now that we're in a new business. >> They are trying to disrupt and okay. So you guys are transforming as an incumbent. You're the incumbent disruptor. >> Yes. >> Yes, it's self disruption to some extent, right. Saying, hey, let's broaden our horizon perspective offering value. But I think the key thing is, I want to focus more on the competitive advantage rather than the competitors is that we have the end to end flow, right? From the high volume scanning operations, trucking, the physical world, then up and about into the digital world, right? So you extract it, it's not just PDFs. And then you go into database, machine learnings, unstructured to structured extraction. And then about that value added models. It's not just about classification. Well, now that you have classified and you have all this documents and you have all this data, what can you glean from it? What can you learn about your customers, the customers, customers, and provide them better services. So we are adding value all throughout this chain. And think we are the only ones that can do that full stack. >> That's the real competitive advantage. Guys, really super exciting. Congratulations on getting there. I know it's been a lot of hard work and engineering and way to go. >> Thank you. >> It's fun. >> Dave: It's good, suppose to have you back. >> Thanks. >> All right and thank you for watching. This is Dave Vellante for theCUBE, the leader in live tech coverage. (upbeat music)

Published Date : Dec 2 2021

SUMMARY :

the product engineering All right Adam, we know and to increase workflow describe it to like my mother, And now we have the I mean, I recall that when you of the digital documents So have you guys solved that problem? and then apply them to the documents. How do you guys do that? of having that vision, Yeah, because humans but maybe you could talk about and guided to be within those lines. and to be able to take those inferring that the customer and get it as close to 100% we you know the joke, One is that we already And at that point, you're And from there, we also have got to be the sweet spots. to be able to work with, How do you use the cloud? And AWS is the one who that makes the cloud work you manage. that maintains the knowledge to prior to hierarchy and others that we serve. So you guys are all over that. And then the ability to do here is on the cloud. Does Iron Mountain have any competitors? You don't have to And we found that we So you guys are transforming Well, now that you have classified That's the real competitive advantage. suppose to have you back. the leader in live tech coverage.

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Annie Weinberger, AWS | AWS re:Invent 2021


 

(upbeat music) >> Welcome back to theCUBE's continuous coverage of AWS re:invent 2021. I'm here with my co-host John Furrier and we're running one of the largest, most significant technology events in the history of 2021. Two live sets here in Las Vegas, along with our two studios. And we are absolutely delighted. We're incredibly delighted to welcome a returning alumni. It's not enough to just say that you're an alumni because you have been such a fixture of theCUBE for so many years. Annie Weinberger. And Annie is head of product marketing for applications at AWS. Annie, welcome. >> Thank you so much, it's great to be back. >> It's wonderful to have you back. Let's dive right into it. >> Okay. >> Talk to us about Connect. What does that mean when I say Connect? >> Yes, well, I think if we talk about Amazon Connect, we have to go back to the beginning of the origin story. So, over 10 years ago, when Amazon retail was looking for a solution to manage their customer service and their contact center, we went out and we looked at different solutions and nothing really met our needs. Nothing could kind of provide the scale that we needed at Amazon, or could really be as flexible as we needed to ensure that we're our customer obsession could come through in our customer service. So we built our own solution. And over the years, customers were coming to us and asking, you know, what do you use for your customer service technology? And so we launched Amazon Connect, our omni-channel cloud contact center solution just over four years ago. And it is the one of the fastest growing services at AWS. We have tens of thousands of customers using it today, like Capital One into it, Bank of Omaha, Mutual of Omaha, Best Western, you know, I can go on and on. And they're using it to have over 10 million interactions with customers every day. So it's, you know, growing phenomenally and we just couldn't be more proud to help our customers with their customer service. >> So, yeah. Talk about some of the components that go into that. What are the sort of puzzle pieces that make up AWS Connect? Because obviously connecting with a customer can take a whole bunch of different forms with email, text, voice. >> Yeah >> What's included in that? >> So it's an omni-channel cloud contact center. It provides, you know, any way you want to talk to your customers. There's traditional methods of voice. There's automated ways to connect. So IVRs or interactive voice responses where you call with voice prompts, there's chat, you know. We have Lex Bots that use the same technology that powers Alexa for natural language understanding. And I think customers really like it for a few reasons. One is that unlike kind of other contact center solutions, you can set it up in minutes. You know, American Preparatory Academy had to set up a contact center, they did it in two days. And then it's very, very easy to customize and use. So another example is, you know, when Priceline was going through COVID and they realized their call volume went up 300% overnight, and everybody was just sitting near the queue waiting to talk to an agent. So in 20 minutes, we were able to go in and very easily with a drag and drop interface, customize the ad flow so that people who had a reservation in the next 72 hours were prioritized. So very, very easily. >> You just jumped the gun on me. I was going to ask this because we never boarding that Connect during the pandemic was a huge success. >> Annie: Yes. >> It was many, many examples where people were just located, disrupted by the pandemic. And you guys had tons of traction from government public sector to commercial across the board. Adam Solecki told me in person a couple weeks ago that it was on fire, Connect was on fire. So again, a tailwind, one of those examples with the pandemic, but it highlights this idea or purpose built, ready to go. >> Pre-built the applications. >> Pre-built application. This is a phenomenon. >> It's moving up the stack for AWS. It's very exciting. I think, yeah, we had over 5,000 new contact centers stood up in March and April of 2020 alone. >> Dave: Wow. >> Give it some scale, just go back to the scale piece. Cause this is like, like amazing to stand up a call center like hours, days. Like this is like incredible to, give us some stats on some examples of how fast people were standing up Connect. >> Yeah, I mean, you could stand it up overnight. American Preparatory Academy, as I mentioned did it in two days, we had, you know, this county of Los Angeles did theirs I think at a day. You could go and right now you don't need any technical expertise, even though you have some. >> theCUBE call center, we don't need people calling. >> We had everyone from a Mexican restaurant needed to take to go orders. Cause now it's COVID and they don't have a call. They've been able to set that up, grab a phone number and start taking takeout orders all the way to like capital one, you know, with 40,000 agents that need to move remote overnight. And I think that it's because of that ease to set up, but also the scale and the way that we charge. So, you know, it's AWS consumption-based pricing. You only pay for the interactions with customers. So the barrier to entry is really, really low. You don't have to migrate everything over and buy a bunch of new licenses. You can just stand it up and you're only charged for the interactions with customers. And then if you want to scale down like into it, obviously tax season they're bringing on a lot more agents to handle calls, when those agents aren't really needed for that busy time, you're not paying for those seats. >> You're flex. Take me through the, okay, that's a win, I get that. So home run, great success. Now, the machine learning story is interesting too, because you have the purpose-built platform. There's some customizations that can happen on top of it. So it's not just, here's a general purpose piece of software. People are using some customizations. Take us through the other things. >> Well, the exciting thing is they're not even real customizations because we're AWS, we can leverage the AML services and built pre-built purpose-built features. So there it's embedded and you know, Amazon Connect has been cloud native and AI born since the very beginning. So we've taken a lot of the AI services and built them into you don't need any knowledge. You don't have to know anything about AIML. You can just go in and start leveraging it. And it has huge powerful effects for our customers. We launched three new features this year. One was Amazon Wisdom. That's part of Amazon Connect. And what that does is, you know, if you're an agent and you're on the phone and customer's asking questions, today what they have to do is go in and search across all these different knowledge repositories to find the answer or, you know, how do I issue a refund? You know, we're hearing about this feature that's broken on our product. We're listening behind the scenes to that call and then just automatically providing the knowledge articles as they're on the call saying, this is what you should do, giving them recommendations so we can help the customer much more quickly. >> I love them moving up the stack. Again, a huge fan of Connect. We've highlighting in all of our stories. It's a phenomenon that's translating to other areas, but I want to tie back in where it goes next cause on these keynotes, Adam Solecki's and today was Swami, the conversations about a horizontal data plane. And so as customers would say, use Connect, I might want, if I'm a big customer I want to integrate that into my data because it's voice data, it's call centers, customer data, but I have other databases. So how do you guys look at that integration layer snapping it together with say, a time series database, or maybe a CRM system or retail e-commerce because again, it's all data but it's connected call center. Some may think it's silo, but it's not really siloed. So, I'm a customer. How do I integrate call center? >> Yeah and it's, you know, we have a very strong partner with Salesforce. They're actually a reseller of Connect. So we work with them very, very closely. We have out of the box integrations with Salesforce, with your other, you know, analytics databases with Marketo with other services that you need. I think again, it's one of the benefits of being AWS, it's very extensible, very flexible, and really easy to bring in and share the data that we have with other systems. >> John: So it's not an issue then. >> One of the conversation points that's come up is the, this idea that a large majority of IT Spend is still on premises today. In other words, the AWS total addressable market hasn't been tapped yet. And, you imagine going through the pandemic, someone using AWS Connect to create a virtual call center, now as we hopefully come out and people some return to the office, but now they have the tools to be able to stay at home and be more flexible. Those people, maybe they weren't in the cloud that much before. But to John's point, now you start talking about connecting all of those other data sources. Well, where do those data sources belong? They belong in AWS. So, from your perspective, on the surface it looks like, well, wait, you have these products, but really those are gateways to everything else that AWS does. Is that a fair statement? >> I think it's very, yeah. Absolutely. >> Yeah. >> The big thing I want to get into is okay, we're, I mean, we don't have a lot of people calling for theCUBE but I mean, we wouldn't use the call center, but there's audio involved. Are people more going back to the old school phones for support now with the pandemic? Cause you've mentioned that earlier about the price line, having more- >> I think it's, you know, when we talk to our customers too, it's about letting, letting any customer contact you the way they want to. You know, we, you know, I was talking to Delta, spoke with us yesterday in the business application leadership session. And she said, you know, when someone has a flight issue, I'm sure you can attest to this. I did the same thing. They call, you know, if your, if your flight got canceled or it's looking like it's going to keep pushing, you don't necessarily want to go, you know, use a chat bot or send an email or a text, but there's other use cases where you just want a quick answer, you know, if you contact, I haven't received my product yet, you know, it said it was shipped, I didn't get it. I don't necessarily want to talk to someone, but so, it's just about making that available. >> On the voice side, is it other apps are integrating voice? So what's the interface to call center? Is it, can I integrate like an app voice integrated through the app or it's all phone? >> Because for the agents, there's an agent UI. So they'll see kind of calls that they have in their queue coming up, they'll see the tasks that they have to issue or refund. They'll see the kind of analytics that they have. The knowledge works. There's a supervisor view, so they could go see, you know, we with contact lens for Amazon Connect, we had a launch this, you know, this week, every event around contact lens, it lets you see the trends and sentiment of what's going on the call. It gives them like those training moments. If people aren't using the standard sign-off or the standard greeting on the call, it's a training moment and they can kind of see what's happening and get real-time alerts. If two keywords of a customer saying they cancel into the call, that can get a flag and they can go in and help the agent if necessary. So. >> All kinds of metadata extraction going on in real time. >> Yeah. >> How do you, how would AWS to go through the process of determining what should be bespoke solution hearing versus something that can be productized? And we know there are 475 different kinds of instances. However, you can come up with a package solution where people could pick features and get up and running really quickly. How is that decision making process? >> Well, I mean, you know, 90% at least of what we do build, it comes from what our customers ask for. So we don't, it's the onus is not on us. We listen to our customers, they tell us what they want us to build. Contact center solutions are their line of business applications are purchased by business decision makers and they're used to doing more buying than building. So they wanted to be more out of the box, more like pre-built, but we still are AWS. We make it very, very extensible, very easy to customize, like pull in other data sources. But when we look at how we are going to move up the stack and other areas, we just continue to listen to our customers. >> What's the biggest thing you learned in the pandemic from the team? What's the learnings coming out of the pandemic as hybrid world is upon us? >> I mean, I think a few things with, you know, starting, as you mentioned with the cloud, that the kind of idea of a contact center being a massive building, usually in the middle of America where, you know, people go and they sit and they have conversations. If that was really turned on its head and you can have very secure and accessible solutions through the cloud so that you can work from anywhere. So that was really fantastic to see. >> That's going to be interesting to see moving forward. How that paradigm shifts some centralized call centers, but a lot of this aggregated work that can be done. >> I mean, who knows the, you know, gig economy could be in the contact center, you know. >> Yeah, absolutely >> Yeah >> Maybe get some CUBE hosts, give us theCUBE Connect. We get some CUBE hosts remote. >> That's important work, yeah. >> We need, we need to talk. I got to got my phone number in that list. Annie, it's been fantastic to have you. >> Thank you guys so much. I really appreciate it. >> For John Furrier, this is Dave Nicholson telling you, thank you for joining our continuous coverage of AWS reinvent 2021. Stick with theCUBE for the best in hybrid event coverage. (upbeat music)

Published Date : Dec 2 2021

SUMMARY :

because you have been Thank you so much, It's wonderful to have you back. Talk to us about Connect. So it's, you know, Talk about some of the So another example is, you know, that Connect during the And you guys had tons of traction This is a phenomenon. in March and April of 2020 alone. like amazing to stand up a we had, you know, this theCUBE call center, we all the way to like capital one, you know, because you have the to find the answer or, you know, So how do you guys look Yeah and it's, you know, and people some return to the office, I think it's very, yeah. earlier about the price line, I think it's, you know, we had a launch this, you know, this week, extraction going on in real time. However, you can come up Well, I mean, you know, and you can have very secure That's going to be interesting I mean, who knows the, you know, We get some CUBE hosts remote. I got to got my phone number in that list. Thank you guys so much. thank you for joining

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Scott Warren, Capgemini | AWS re:Invent 2021


 

(bright upbeat music) >> Welcome to theCUBE's continuous coverage of "AWS re:Invent 2021". I'm Dave Nicholson, and here at theCUBE, we're running one of the most important largest events in tech industry history with two live sets right here, live in Las Vegas, along with our two studios. And I'm delighted here in our studio to welcome Scott Warren US AWS practice, vice president for Capgemini. Welcome. >> Thank you. >> Dave: How's the show been going for you so far? >> Very, very good so far. It's great to be back in person. >> So tell me about your role at Capgemini. What you focus on. You're responsible for the relationship with AWS? >> Absolutely. So managing the relationship with AWS and how we partner, and then probably more importantly, kind of how we go to market with the AWS offering for our customers. So kind of understanding what the customer demand is, how we can help accelerate and get them moving faster out to the cloud, and then building that up as well as kind of industry specific offers on how we can accelerate cloud adoption. >> So when you talk about acceleration often in an organization like yours, there is the tug of war between the spoke solution hearing and pre-packaged things that serve to be accelerators. How do you go about balancing those things and tell us about some of the accelerators that you've developed? >> Absolutely. I think it's always kind of going to be a hybrid between the bespoken out of the box solutions. The out of the box solutions are inevitably always going to take some sort of customization or something like that to make them applicable within a customer's environment. But we all know it's very time consuming and expensive to build something completely bespoke from the ground up. So the way we really address that is we've built something at Capgemini we called it the cloud boost library. It is an online get lab library of thousands of code templates, infrastructure as code snippets that solve deploying your infrastructure and provision your infrastructure on the cloud, microservice design for healthcare and financial services and manufacturing and automotive. >> So industry specific? >> Not just specific and cloud in general. And so we bring that to every cloud engagement we work on. It's our real motto around that is we should never be starting on zero, starting from ground zero and anything we push out to AWS and we can always borrow, steal, modify, and change part of that library specific to that customer demand and need, and really speed up the implementation and get them out to AWS faster. >> Can you kind of double click on that? Give us an example of an accelerator inaction. You don't have to necessarily, if you've got a customer name, fantastic, or you can keep it generic. >> Yeah, absolutely. So we work for a big financial services company that's doing kind of an online data dissemination system, so thousands of public API is to disseminate data out to their customers and partners and vendors and things like that. So we were able to use that library to kind of get the framework for every single one of those APIs. A template, a kind of base function for that, and then use that kind of repeatably across those thousands of API. So we never really started from zero and said, provided 70, 80% kind of efficiency gain on that project versus kind of building it from the ground up. >> So with a customer like that, how did the initial engagement start? Was this a preexisting Capgemini relationship? Was this AWS at the table strategizing bringing in Capgemini. How does that work with your relationships with customers? >> So this was an existing customer of ours that we'd been doing application management in their data center for years. And several years ago, they had a kind of a leadership change happened and a new CTO came in and he laid down the edict that they're now a cloud first organization. So of course all his direct reports and managers started asking, what does that really mean? And they came to us as a trusted partner. And so we started walking them through our framework and template of how we bring our customers from ground zero completely in the data center, completely to a cloud first organization. And at that same time, we also began engaging our counterparts at AWS because we want to make sure we're in lockstep with what they're doing at AWS and kind of one consistent message out to our customer and doing the things the way they want them to be done. We want to unlock the funding programs available from AWS to incentivize that customer, to move out to the cloud. And then really having that kind of three legged partnership with us, the customer and AWS, puts them on the right path for success and in faster adoption of the cloud. >> Capgemini didn't just roll out of college a couple of years ago. (laughs) >> Been around a while. Been around a while. >> So you have an interesting perspective because you just mentioned being involved in the management of a customer's environment and IT landscape that is outside the purview of cloud, at least at some stage of the game. How do you turn being a legacy provider of services into a superpower instead of a liability? >> Absolutely. Yeah. >> How do you do that? And the reason why I say that superpower is because you said cap earlier and I thought in America, but it's a serious question. Some would say, well, Capgemini legacy. No, no, no. What's your reply? >> Absolutely. So what we found is the most important thing about a move to the cloud is understanding the entire application portfolio and landscape and the best way to move into the cloud. Some applications that are very prime for lift and shift. We just want to get them out of the data center, into the cloud very quickly. Other ones that are very mission critical on customer facing very important for the future of an organization. Really need to be looked at with a more modern lens in the clouds. How do we modernize this, make it cost effective, and in a long-term asset, that's going to run in the cloud in a PaaS or SaaS based service offering rather than just IaaS. So all of the legacy work under the previous work we've done for our customers, we understand their application and in data center landscape better, they do in most scenarios. So having all of that data allows us to feed that into kind of some of our tooling around assessing applications and figuring out the best migration path or modernization path. So all of that legacy knowledge kind of puts us in the driver's seat for being the best partner to actually help them with that cloud modernization. >> So with your AWS responsibility as part of Capgemini, it's a bit like having a foot on the dock and a foot on the boat? >> Scott: Yep. >> In terms of an individual customer's requirements, obviously Capgemini can continue to manage what we would refer to as legacy infrastructure while helping to modernize and migrate to cloud. What about this sort of combination of the two that represents the future specifically, AWS is support of hybrid cloud technology. The idea of Outposts, is that something that you are involved with? >> Absolutely. We're seeing kind of Outpost adoption trend up recently, actually. So when we see in certain sectors where a lot of kind of work is being done on the edge, a great example is an agriculture company we work for that has field in soil and weather sensors all over the planet. So monitoring the moisture in the soil, the nitrogen levels, the wind air pressure and temperature and humidity. And oftentimes those fields are in very remote disconnected locations. So we're seeing things like Outpost and snowball edge and different services like that become more and more prevalent for those edge use cases where compute can actually be done on the field and decisions can be made by the farmers that are planters in the field like real time. And then when connectivity comes back around, they can actually beam that back to AWS if necessary. The other kind of scenario we see Outposts really being prevalent is in very sensitive data scenarios. So we have customers in federal government work or things like that. There's just some data due to regulatory compliance that cannot be on the public cloud node yet, yet being the key word there. So Outposts becomes really important in those scenarios where the vast majority of the data and the assets go out to AWS, but the very, very sensitive data due to regulatory reasons, we keep in the Outpost can still kind of harness the power of AWS on that. >> You know, that brings up another interesting subject, the difference between where technology actually exists today and where people exist culturally today in terms of their acceptance and adoption of technology. There are absolutely cases where data residency, data governance requires that it be onsite. >> Scott: Absolutely. >> Then again, there are a lot of cases where people are just concerned about not having their arms around the data. So the perception that it isn't as safe in the cloud, as it is in the customer's data center is often a misguided, >> Scott: Very much so. >> Perception. So that's obviously an inhibiting factor to cloud adoption in some way. What are some of the other things that you see that are headwinds? Because it's been talked about widely here 80% or more of IT spend is still what we would think of as on-premises. >> Scott: Data center. Yeah. >> Not cloud. Those lines are being blurred with things like Outpost. I contend that in five years, when we talk about cloud, that's going to be sort of an irrelevant term. >> Yeah. >> It's really like, well, because it doesn't matter where it is. It's all virtualized. >> Compute and storage somewhere. Yeah. >> The headwinds that you're seeing. And again, they can be irrational headwinds or they can be technical bottlenecks. >> Yeah. I think the biggest one is business understanding what the cloud is and them adopting it. I've had a couple meetings that were a new thing for me this week, where I met with the chief marketing officer for one of our customers. So we're meeting with CTO, CIO, VPs, directors in the IT space, but this marketing officer wanted to meet with us. And she was kind of very cloud knowledgeable. She understood IaaS, SaaS, PaaS and the costing models of cloud consumption and some of the services. In her organization is kind of already all in on AWS. And she had seen this happen, this transformation happened on the IT side. And she wanted to know how can I, as the head of my marketing department start to harness the power of the public cloud to drive business outcomes within my area. And that was a really interesting conversation for me and kind of got me thinking that I think the business is going to start understanding, and that the lines between IT and business are going to begin to get blurred a little bit with the power of AWS and other hyperscalers and all the capability that's available to our customers once they get moved out there. >> In today's keynote, Swami talked a lot about data and the data-driven companies, or rather companies that are not data-driven. >> Yep. >> Are going to be left behind. And I thought it was interesting in the survey. He mentioned 9% of companies reported not looking at data at all for their decision-making process. We need a list of those companies so we can short their stocks. (laughs) And we can help them out. (laughs) Or you can help out, or you can help them out. Exactly. I'll refer a half to you, and I'll short the rest. How's that feel? Is that a deal? So within your world of things you do with AWS, with Capgemini on behalf of the customers, what are some of the tip of the spear things that are the most exciting from a buzz perspective and what are sort of the next gen things that you're thinking of? It could be something you literally just heard about announced over the last couple of days. What does the future hold? >> Absolutely. We kind of look at that is what we classify our intelligent industry offering. And so it's really industry specific offers and services that are going to kind of change how specific industries do business. A really good example is we do a lot with the automotive industry. We started working with the OEMs that are kind of producing electric vehicles and autonomous driving vehicles. And we've actually built a framework that lives on top of AWS called connected mobility solutions. So connecting all of the driverless functions of a car back to the mothership or the cloud, the cloud instance. And I think things like that are really kind of tip of the spear where it's, again, out on the edge, not in a data center or in a cloud, but gathering all that data from connected devices in different areas and kind of how we're going to manage that and enable that and make it secure and safe and reliable and things like that. >> Yeah. Yeah. I have direct experience with some of that. I have a car that won't allow me to access all of its self-driving features. I bet I can guess because of the way I drive. (laughs) Yep. The cloud is not all wonderful. It's not all lollipops and rainbows. There is a bit of a downside to it if you're a crazy maniac like myself. So Capgemini, hasn't just been a standalone organization. You've absorbed and merged with all sorts of different organizations. I imagine you have organizations that are specifically focused on AWS in addition to other clouds. >> Scott: Absolutely. I can manage that culturally. >> That's a good question. So three years ago, me as the Capgemini group as a whole entered into a three-year partnership called Project Liberty with AWS. And it was a three-year plan we had targets and numbers on both sides, but it really kind of unified how we were going to do AWS and cloud work across the Capgemini organization, all working under one program towards one common goal, on developing accelerators and solutions and go to market offerings, kind of with one thing in mind to drive that AWS partnership and growth. So that's really been kind of the big driver for us within Capgemini over the past three years, is that what we call Project Liberty internally. And then just recently about a year and a half, maybe two years ago, we acquired one of the world's leading digital engineering firms called Altron. Big presence in Europe, Southeast Asia and North America. And they brought kind of a whole new flavor of how we do cloud when we're talking about digital twin in the cloud, on the factory floor and actually engineering of products and in driverless vehicles and electric vehicles and things like that. So bringing all training and being able to include them in our overall kind of cloud AWS message and bringing their book of offers in has really expanded our offering as well. >> How has talent recruitment and acquisition been for you guys? Are you faced with the same challenges that others are? Which is we need educated people. Give the pitch, so my kids hear it. So they understand. The graduate was plastics, right? That's the future? >> Yeah. >> Cloud services, without Capgemini, all the technology that AWS produces is essentially worthless. If you can't connect it to business value and outcome, and that's what you do. So how has that looked for you? >> Yeah, we hae the same talent challenges as everyone right now. So we're really taking the thought process of let's take people who aren't traditionally in the technology field and begin training them up on the cloud and the different technology areas. >> You do that at Capgemini? >> We do that at Capgemini, yeah. So we're running in conjunction with AWS big boot camps where we bring people in and- >> Who are this people? Not to interrupt, just a few seconds left. What's the profile of somewhere? >> Yeah. So a lot of- >> I want to hear the unconventional ones, not the computer science person who doesn't know cloud. Who are you bringing in on this one? >> New college hires who majored in the non-related IT field completely psychology, social sciences, whatever it may be. But who had the aptitude and then kind of the one to learn cloud in IT. So we bring them in. And then looking in our Capgemini Organization internally at our recruiting organization, our marketing organization, our partnership organization, and some of those people who are early on in their careers and may want to pivot to the technology side. We're starting to ramp them up as well. So it's been a very effective program for us. And I think something we're going to continue to invest in further. >> That's a very satisfying part of what you do to be a part of. >> Absolutely. >> Well, Scott, I got to tell you it's been a great conversation. For the rest of us here at theCUBE our continuous coverage continues here at AWS re:Invent 2021. I'm Dave Nicholson signing off for a moment. But keep it right here theCUBE is your technology hybrid event leader. (upbeat music)

Published Date : Dec 1 2021

SUMMARY :

I'm Dave Nicholson, and here at theCUBE, great to be back in person. the relationship with AWS? So managing the relationship the spoke solution hearing So the way we really address and get them out to AWS faster. You don't have to necessarily, it from the ground up. how did the initial engagement start? and in faster adoption of the cloud. a couple of years ago. Been around a while. that is outside the purview of cloud, Yeah. And the reason why I say that superpower So all of the legacy work that represents the future that cannot be on the and adoption of technology. So the perception that it What are some of the Yeah. I contend that in five years, It's really like, well, Compute and storage somewhere. The headwinds that you're seeing. and that the lines between IT and business and the data-driven companies, that are the most exciting So connecting all of the of the way I drive. I can manage that culturally. of the big driver for us That's the future? and that's what you do. in the technology field We do that at Capgemini, yeah. What's the profile of somewhere? not the computer science in the non-related IT field completely to be a part of. For the rest of us here at theCUBE

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Jaime Valles, AWS Latin America | AWS re:Invent 2021


 

>>Hello. And welcome back to the cubes coverage here. Live in Las Vegas for 80 bucks. Re-invent 2021. We're in person been two years since the cube has been on the ground here at a live event, it's a hybrid event. Check them out online. AWS has got to reinvent site as well as cube online. I'm Jennifer, your host got a great guest here from Latin America. Honeywell is VP of Latin America for AWS, a lot of global change, but the regions, a lot of great stuff, cultural integration. If you will, a skills people all around the world using cloud compute. Jaime's great, but coming on the cube. Thanks for coming on. >>Thank you, John. Thank you. It's a pleasure to be >>Here with you. Um, I wish I could speak in the native tongue, but I can't. I ended it, but I know online there's some special rooms that people have on the cube sites. So a lot of tech, a lot of cloud native in the world, I'm seeing Latin America and all the events we've done had great participation in the cloud ecosystem in Latin America, a lot of young talent, a lot of things happening. What's what's going on. >>Well, as you can see around us today, a lot of things are happening in the cloud. We are in this inflection point in the industry of technology that is accelerating innovation, accelerating transformation all over the world. And obviously Latin America is not an exception. We're seeing this momentum. We're seeing large enterprise companies leveraging the cloud to transform their customer experiences, to drive innovation. We're seeing startups to drive competitiveness and try to compete with the world. And that's also enabling a lot of younger generations to move faster, to innovate, to dream big and drive new ideas. So you're seeing that same momentum in Latin America, all across the region. But this is the one John and we, and we are seeing this happening for many years ahead. >>You know, I love inflection points and I've been saying this and just wrote a blog post about it on siliconangle.com that we are now at another inflection point where cloud is going next gen, where in any kind of revolution, every inflection point, this cultural revolution starts with the young people. And I've never seen an impact with Kubernetes and microservices and the modern approach of the younger generation. It's like if I was 20, that'd be a kid in the candy store. What I don't have to build land is there for me. I got to don't have to provision any servers. So the I'm seeing an impact for the younger generation around cloud and it's global phenomenon. What's what's going on in the younger talent in Latin America. Well, >>Let's just say, I mean, generations see inflection as opportunity, opportunity to make new things happen to, as I said to dream big and actually enabled their ideas to become a reality. And that's where you're seeing all across the region. You see this in Brazil, you see these in Argentina, you see this Columbia, Mexico, largest startup communities that are competing with the world. And you have, you know, we have an example like Newman that was here this morning, like started seven years ago, 2014 with a view transforming the financial services experience. That's where we're seeing all across Latin America, because >>The young kids slinging APIs around with containers. Now you've got the container movement. We had a great showing from Brazil and our DockerCon event. Um, net, very notable, um, intelligence coming out of that area. Amazing young talent. I'm just blown away by the, by the work, but in the region itself is still transformation. So I know you're, you're well known for doing really big deals at AWS. Uh, I can say that big banks, multimillion dollar deals. So there's growth there there's existing business transforming while new entrepreneurs are coming in. It's kind of a best of both worlds. What's the, what's the growth look like. >>Uh, as you mentioned, very large enterprises understand that the cloud and a transformation of culture is going to allow them to innovate them, to have loyal customers, every large enterprise customer. We're thinking about different ways to contact their customers, transforming the experience you're seeing customers like like Bancolombia that are migrating their legacy systems into the cloud in order to make faster decisions, to increase agility, to increase innovation and lead their people. Because at the end journey is all about the people that their people build on behalf of their customers and transform their experiences. >>You know, one of the things I noticed during the pandemic, and I'd love to get your reaction to this because I know you're living that as well every day, even before the pandemic, but since everything went virtual now hybrid, you're seeing a very low friction point to get in and collaborate. There's almost a new social construct, connective tissue between no boundaries. So you can have an event like here at reinvent, we're in person, but yet there's an online community digitally engaging. So we're starting to see cell formation where people around the world are getting together. How has it impacted how you manage and how you engage with your customers in your region? >>Well, as I said, it's a combination of many things. Our customers are still like people in person. That's why we have our business in Brazil. We have obviously in Argentina, Colombia, Mexico, Costa Rica, Peru, we still have presses. There we are where we work very close with our customers. We understand they need and what they want to do. But now, for example, during the last two years, I've had the opportunity to leverage in technology, be present in what we call virtual trips in most of our countries full day experiences. And I have to tell you at the beginning, I was concerned. I didn't have the opportunity to meet some of these people before today. When I see them in person here in re-invent this like, as if we had met from four. So as you say is the hybrid experience that allows us to be in-person with our customers, with our partners across the region, but also in a remote base, having the opportunity to build the same relations. And that's what technology is enabling better experience, faster innovation and moral agility and growth all across Latin America. >>So it's one of the things I talked to Adams Leschi about before reinvent a week ago, um, on a bank exclusive interview with him was he was very adamant about the clouds expanding everywhere. Honestly, you've got the edge in manufacturing, ADP percent everywhere, but he mentioned the regions, the continued growth of regions. It's been 10 years since Latin America. How's that impacted what you got going on there. And what's next from a region perspective. And how has that changed the landscape >>While you're touching? John is probably the most important thing we're seeing. You're absolutely right. We started 10 years ago, December 14 in Brazil with an office and a region there Caesar will launch offices in most of our countries. Now the important thing here is how our technology is enabling our companies, Latin American companies. We have 17 million companies in Latin America be more competitive. You know, some examples, I just mentioned Nubank, but we have that is competing with very large companies. You have Bancolombia you have GBM in Mexico. So what we're seeing is our companies be able by leveraging the latest and best technology to compete with the world and to drive that competitiveness that we need. The other thing about talent. If we enable and empower our Latin American talent or builders to build these new experiences, that's, what's going to allow the region to accelerate their growth, their competitiveness, and their social benefits. >>It was interesting too, is that you can see from the trends to do that. You can do it really fast now instantly. So it's, it's an amazing opportunity. Um, I gotta ask you while you're here, cause I'm really curious. I'm sure the viewers will be as well. What's what's going on in Latin America from a trend stamp. What's the vibe like? What's the, what's the environment like what's the, what's the mindset like there in those regions, from an entrepreneurship perspective, from a cloud enablement perspective, a cultural perspective, what's your report? How would you report on that? >>First of all, we're seeing the cloud accelerate all across Latin America. And I, and as I said, it's really day one for all of us. The other thing is that our customers are understanding that digital transformation is not a technology transformation. It's a cultural transformation leverage by leveraging technology for that to happen. It's about people. It's about mechanisms in the company. It's about the way companies make decisions. And that's why, why the power of the cloud is so important in impact to empower these people, to make things happen. In fact, what we're seeing in Latin America is CEOs of some of these companies like Bancolombia CEO is very engaged in this transformation where he's reviewing technology, he's understanding the cloud because that's how they realize or how they understand the importance of, you know, changing their companies, focused on their customers. The other thing is Latin American companies understand that they need to understand their customer needs work backwards from that and leverage that their technology, the cloud in order to improve the experiences of the >>Costumes. So I had to put you on the spot on a question. I gotta ask you, you know, if this is 10 years of re-invent, we've been here for nine. And I remember the first one we went with the second one. Wasn't many people here were like getting guests from the hallway. Hey, come on up on the cube. And now we can't, there's no open spots. Um, 15 years is how old Amazon is Amazon web services. So, so as Adam takes over and you have Amazon going in the next 15 years, what's your vision on how that evolves? Because you know, you're looking at the pandemic ending and pandemic has proven to a lot of people that digital works here, but as exposed what doesn't work, you can't hide the ball anymore if your business, but you're exposed. If you're in the cloud or you've got modern software, if no one's using it, it's not working change it. You can do it fast. So the whole hiding behind, you know, I bought this project, what this software, old guard, new guard, I mean, you can't hide the volume where, so that changes things, but also the creativity of refactoring business is also there. So you got, you got fear. I don't can't hide the ball and you're exposed to opportunity. >>What's your reaction to that? In fact, what I was going to say is where we see some opportunity. I mean, if you see 15 years side where you see, first of all, is all customers in Latin America or everywhere else leveraging the cloud. That's the most important thing. Number two, people leveraging technology to make things happen. It's about building. It's about me. And we talk about this before is when you realize that people are looking for better ways to improve their experience, launching the startups. And this is in finance, in the financial services. This is in manufacturing. This is in all the different industries across Latin America. We see opportunity. The other one, John is a region like Latin America understands that with people you need to enable them. It's about talent. And in order to enable talent, you need to educate them. So in AWS, we're actually investing a lot of time and effort to what to give them the best training content in their local language to launch programs that allow them to innovate like activate that enables to start off to launch. So what we're doing is giving Vilders younger generation tools to be more successful and again, dream big and make things happen now. So the next 15 years, Saba opportunity transforming faster decision-making agility in the way companies move and also driving competitiveness in Latin America to be able to compete in a globalized environment because everything is interconnected and it's about global reach today. And that's why we need our talent to invest, educate, to drive the transformation of the region. >>The global connectedness is a real point there. Great insight. I think the cultural revolutions here, the younger generations engaged existing businesses transforming, which means if they don't do it right, they're going to lose it to the other guy, other people. So I have, okay. Final question for you. Thanks for coming on. Appreciate your time. I know you're busy looking at the pandemic ending. What's the major patterns that you're seeing in Latin America, around companies strategies to transform out of the pandemic, a growth strategy, because everyone I talked to was like, we're going to come out with a tailwind and we're going to be on the upward slope. Obviously they're using cloud of course, but is there a pattern of that coming out of the pandemic with an upward growth? So >>We're seeing all across Latin America companies looking for better ways to reach our customers. That is the fact traditional touch points are not enough. Now they are building on top of that. So we are seeing Latin American companies invested, transform their legacy systems in order to look for different ways to approach the customers. Number two, we're seeing Latin American companies to leverage data in order to make better, more informed and faster decisions and to scale their business and accelerate and empower their teams. We're seeing companies in Latin America, investing in tools to let their people make things happen. As I said before, cultural transformation, digital transformation is about people. It's about fast decision making and it's about leveraging the technology to make it happen. We're seeing a lot of startup communities across our countries, new ideas, taking place. And as you know, AWS has always been focused on let known supporting startups and those new ideas. So we're seeing a lot of things happen in the region. A lot of momentum, a lot of growth. And what we're seeing is the cloud enabling that growth, that opportunity that you were talking about with our view that 15 years out, a lot of new business models are going to be late making hat. They can have >>Great point. I think just to highlight that one key thing, talent, you just add talent to the cloud capabilities. You can get there faster, you do it with a team, even better. Um, collaborations changing. Just the ability to capture opportunities are now faster than when we were growing up. They have a better don't think literally that you wish you were 20. Again, I do with all this code out there. >>And that's where we say it's about the people. And I can tell you from one of our biggest investments, my biggest investments is given the talent that opportunity, given our best training content in local language so they can learn new and better ways of making things happen. So again, as I said, leveraging supporting startups to grow. So all the problems around talent for Latin American cities, for our customers and our partners, because at the end, we understand that our partners expand our solutions to the market. And these are partners that allow us to be present in the many countries that are part of Latin America. >>Well, we'd love your vision, love your, love, your, your insight. And we will have a cube region in your area, and we're going to contact you. The cube will open their doors for the Latin America community. So look for that this year. Thanks for coming on. Now, >>joining you and hosting you in our countries. You're going to see a lot of enthusiasm, passion, and growth and opportunity Latina, >>A lot of great action. The younger generations engaged the older generations transforming the business models. The cloud is going next, gen. This is the cube bringing all the live action. You're watching the queue, the leader in global tech coverage. I'm John Farrow, your host. Thanks for watching.

Published Date : Dec 1 2021

SUMMARY :

Jaime's great, but coming on the cube. It's a pleasure to be So a lot of tech, a lot of cloud native in the world, We're seeing large enterprise companies leveraging the cloud to transform So the I'm seeing an impact You see this in Brazil, you see these in Argentina, you see this Columbia, Mexico, So I know you're, you're well known for doing really big deals at AWS. in order to make faster decisions, to increase agility, to increase innovation You know, one of the things I noticed during the pandemic, and I'd love to get your reaction to this because I know you're living that as well every day, And I have to tell you at the beginning, I was concerned. So it's one of the things I talked to Adams Leschi about before reinvent a week ago, um, be able by leveraging the latest and best technology to compete with the world I'm sure the viewers will be as well. It's about the way companies make decisions. And I remember the first one we went with the second one. And in order to enable talent, out of the pandemic, a growth strategy, because everyone I talked to was like, we're going to come out with a tailwind and it's about leveraging the technology to make it happen. Just the ability to capture And I can tell you from one of our biggest investments, And we will have a cube region in your area, You're going to see a lot of enthusiasm, passion, This is the cube bringing all the live action.

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Alan Henson, Pariveda Solutions | AWS re:Invent 2021


 

(upbeat music) >> Hey everyone, and welcome back to theCUBEs continuing coverage of AWS re:invent 2021 live in Las Vegas. Lisa Martin here, with David Nicholson. We are running one of the industry's largest, most important hybrid tech events this year with AWS and its enormous ecosystem of partners. We've been talking yesterday and today about the next decade and cloud innovation. We're pleased to welcome back one of our CUBE alumni, Alan Henson, the Vice President of Pariveda Solutions. Welcome back to the program. >> Thank you, glad to be here. >> So talk to us about what's going on at Pariveda. What are some of the things that you're focused on in the energy space? >> So for us, specifically, we're looking at energy as it's redefining itself, right? It's no longer just oil and gas. It's no longer just coal. It's renewable energies, it's carbon capture, it's retail energy, it's power generation. We're trying to understand as this energy industry redefines itself, how companies are starting to participate in there and how technologies are really helping them as they redefine their business models and go through their digital transformations. >> I was doing some reading that Amazon is already the largest purchaser of renewable energy in the world and will be 100% renewable energy by 2025. Talk to me about the partnership with AWS. >> So our partnership goes back quite a while. We were one of their early partners. We saw the early potential of AWS, jumped in both feet in the deep end, and we've had a wonderful partnership ever since. More recently over the last couple of three years, as they've really matured their definition of energy, we've been right there with them, partnering with them on a number of different projects across multiple industries and really getting excited about how they define their journey going forward in the energy industry. >> We're in such a state of flux right now. We have been for quite a while, but talk about the energy transition. What is that? Why now? Are we all ready? >> Ooh, great question. So the energy transition is really about us as a society, looking to new sources of energy over fossil fuels. 83% of the world's energy today comes from fossil fuels, about 30% from coal, a little over 50% from oil and gas itself. We as a world are looking at this as this is energy that can't continue to be our primary source. It has been a pivot-able source of energy getting us here. It is cheap, it is reliable, it is abundant. It's very good at what it does today. However, it's causing harm. So we need to address that. So what we're doing looking forward is helping companies understand what does it mean to be net zero? What does it mean to monitor and capture your carbon? What does it mean to transition your business model from a pure oil and gas play to one that's looking at new energies like carbon capture, like wind, like solar. So we're helping all of these companies go through that journey as they figure out those next steps. >> So where does Pariveda come into the picture? Take this down to the level of an engagement with an energy company. Who are the people that you parachute in? >> Sure. >> To engage with the customer? Well let's talk about oil and gas first. The most near-term best solution that we're seeing is really about operational excellence. How can I better run my business so I reduce my footprint? Am I having better maintenance to reduce accidental spills? Am I controlling my unexpected emissions, like flaring? How can I use technology to help me run my business better? Then we have companies in the retail energy, who are looking at their customer base who are purchasing large amounts of energy, who they themselves are striving to be net zero by 2050, 2060 and creating solutions for them so they can begin to capture their carbon solutions. So we typically parachute in a couple of different types of groups. Pariveda is both an advisory services firm and a technology services firm. So based upon where a company is in their journey, we may start more in the strategy space, working with the C-Suite. What does it mean to build and structure an organization to strategically go after this new energy space or perhaps they're focusing more on operational excellence. They're trying to figure out how to leverage technology and process, to run their business better, more cost effectively. More importantly, more ESG friendly. >> ESG is a big buzzword these days. You were talking about conversations at the C-Suite level? Has it always been there or is that something that with climate change and all the things going on, you think of, you know, Hurricane Ida, the drought in California and the fires, the flooding in Washington, is that something that is now more of a focus of the C-suite level? >> I think it has to be. Global warming first became mainstream back in the seventies, when we first started realizing there was going to be an impact from our use of fossil fuels. Originally, it wasn't quite sure the scientific data wasn't there necessarily to support it. But now we're starting to see that there is a climate change. Whether or not it's caused by fossil fuels is a debate for another day. But we are starting to see that. As a result, we're also starting to see a lot of pressures coming from various different areas of our world, the financial industry, wanting to become a lot more transparent about their investment holdings. Which means they're looking at their portfolio and choosing whether or not to put investment into capital projects, which is the heart of oil and gas companies. We're seeing social pressers, not just with campaigns and protests, but where people are choosing to work, the products they're choosing to buy, the brand that they're using to associate their identity. And that's also creating pressures for the C-Suite to start to pay attention because that impacts their whole pipeline of talent. So I think we're starting to see that because of those impacts becoming much more far reaching than just some scientific publications. >> Well, the focus on people is critical. You know, we talk about often people process technology, but the people focus is critical, especially since this has such, from an optics perspective, global visibility. >> Yes, people is critically important, not just from a talent acquisition, but also from a talent development perspective. These organizations are going to be going through some pretty dramatic changes. They're going to be leveraging technology they're already familiar with, perhaps some processes they're already familiar with, but they're ultimately moving into new industries, new competitive markets. So you need to not only be able to recruit the top talent by promoting an image that people can align to, but also be able to build that talent internally so that you can make them effective as you go through these business model transformations. >> You know, there's been a theme that we've seen just in the first full day today here at AWS re:invent. And that theme is that the AWS ecosystem is thriving and critical to the success of what AWS is developing. You've given a great example of an organization, your organization, that connects or bridges the divide between technology and the value that technology can bring. You said it at the outset, you're not going in and talking technology first, typically. It's, let's talk about strategy. Let's talk about people and culture, and then let's find the tools that are best suited to leverage to achieve the goals. Because you started talking about energy, and it's like, well, so which compute instance do I need for that, exactly? Somebody has to connect those dots. >> Absolutely. That's what I love about AWS. They offer a broad suite of services in their overall cloud infrastructure that allow you to start in multiple areas. Let's start with one of the very first projects that we got into that really focused on operational excellence and improving how the organization ran its business. This is a public reference, I'm going to go ahead and say it, we did work with AWS, partnering with them at ExxonMobil to help them redefine how they collaborate with their engineering procurement and construction companies. So this was a cloud platform that allowed them to change the way they interface with those vendors as they took on these large capital projects. We were able to take time out of the system, help that organization run more profitably, which allows them to invest in that new energy technology. Then we moved to retail energy where we've been looking at a large adoption in IOT technologies. That IOT capability of AWS allows organizations to monitor their infrastructure, understand how their equipment is performing, where carbon emissions might be occurring, or other greenhouse gases might be occurring, and bringing that in. Then you bring in the AL and ML stack capabilities. One of the leading ways of detecting emissions right now is image machine learning around emissions, looking at satellite photos to see if there are changes in the atmosphere where there might be a methane leak. So all these technologies work together to help us derive better answers for how to be a better energy company and how to be a more environmentally friendly corporation. >> What's the customer flywheel like? You know, often we talk with AWS there, they talk about really-- we start backwards. We start from the customer, we work forward, our customer obsession. We saw the NASCAR slides this morning of all the logos and I'm sure many more that didn't fit. But talk to me about the alignment between Pariveda, your focus on the customers, how they help you guys innovate and create new solutions, I imagine similar culturally to AWS. >> That's one of my favorite aspects about being a premier partner with AWS is the cultural alignment. We have a process that we call right to left faking. It's beginning with business outcomes before we ever look at the technology, ever start to design the solution, ever start to build that solution. Are we meeting the end user's needs, and where that culturally aligns with AWS is it aligns with their working backwards process where they sit with their primary end users and pick some point in the future and say, if I were to do a press release today, announcing the solution that we just built, what would it say? And then if I had questions, I wanted people to be able to find answers to the frequently asked questions. What would be in those frequently asked questions and what would those answers look like? So those two approaches to starting with the right to left business outcome focus helps us begin with the most important thing that we call "jobs to be done". So we're not working on a symptom, we're working on the actual problem. And that's where we've really aligned with AWS and our cultures have helped us focus on the most critical issues at hand. >> So we've talked a lot about energy and your affiliation with AWS in these efforts, but tell us a little more about Pariveda in terms of in a more broad sense. What's the history? >> Sure. >> Give us the pitch. >> Yeah, absolutely. Pariveda has been around for over 18 years. It started with a vision that our mission should be about developing people to their fullest potential. Start there and everything else will come. Since then, we've developed into both a strategy services firm and a technology services firm where we want to bring together what we consider to be the three primary components of an enterprise architecture. Basically business, product, technology, all wrapped around strategy. And so we want to focus on those areas when we use those to help deliver projects. So whether it's technology, whether we're helping travel and hospitality companies that you probably would recognize, or we're working with sports leagues to help rebrand, we're working in the agricultural industry to change how they capture data from equipment in the field. To working in the medical industry, redefining the way that doctors work with your patients by capturing your entire conversation for them. So they're spending less time translating their notes and instead evaluating their notes to ensure top quality health care, to working energy. So we're based in North America. We have ten offices in the U.S., one in Toronto. We're about 750 strong. And we are really focused on deliberate growth versus just exponential growth. >> Well the outcomes focus is absolutely critical, as you talked about earlier. For every organization, you know, one of the things that we learned during the last 22 months is that real-time data access is no longer a "nice to have". It's absolutely essential. But we're also seeing every company's becoming a data company, but they have to learn how. How can we work with technology partners like AWS, like Pariveda, to be able to capture the value that it -- unlock it quickly so that we can iterate and be able to deliver, especially in this interesting climate that we're in and pivot and pivot and pivot. So that outcomes focus that Pariveda has, is really critical for enabling businesses in every industry to be able to survive and thrive these days. >> You said it well, we agree with you completely. What we've designed at Pariveda is what we call the modern data enterprise, where it looks at the holistic vision of becoming a data company, everything from governance to technology choices, to how I structure my organization to have the right roles, the right leadership, the right executive support, and thinking about the full picture of delivering a successful data platform so that we can really focus on something that one of my mentees calls "data liquidity". It's the ability of a company to convert their data to value as quickly as possible. In order to do that, you have to come at it from multiple angles. >> You do, and that's a competitive differentiator these days. >> Yes, absolutely. It's more than just "Let me bring you a data link and hookup some data pipelines". Again, if that's where you start, you're probably not starting in the right place. We want to start with the end users. What questions are they answering? What jobs they trying to get done? And then moving back and say, well, what data do we need? And what form do we need and how do we present it to them so they can do their job extremely well and create their own competitive differentiation. >> Right. That's really critical. Last question is -- we have just a few seconds left here, Alan -- is so much announced today alone. This is, like David said, the first full day of coverage at re:invent, but from a visionary perspective, what are some of the things that we can expect to see from Pariveda as we finish the year 2021 and enter 2022? >> So let me speak a little selfishly to the energy. What you are going to see is us as an organization are going to work side-by-side with AWS energy to help shape the picture. What does it mean to be an energy company? As these industries start to converge, we're going to build more holistic platforms and more holistic approaches so organizations can figure out "How do I still do the business I need to do today to fund the business I need to so tomorrow?" And you're going to start to see us bringing better messaging to that on both strategy, technology, and product approaches. >> Awesome. Alan, thank you for joining David and me, talking about what's going on with power data, awesome approach. I love the people focus. Great stuff. >> Lisa, David, thank you for having me. >> Oh, our pleasure. For David Nicholson, I'm Lisa Martin. You're watching theCUBE, the global leader in live tech coverage. (upbeat music)

Published Date : Dec 1 2021

SUMMARY :

Welcome back to the program. So talk to us about to participate in there Talk to me about the partnership with AWS. in the energy industry. but talk about the energy transition. What does it mean to monitor Take this down to the What does it mean to build and of the C-suite level? the products they're choosing to buy, but the people focus is critical, They're going to be leveraging technology critical to the success that allowed them to change But talk to me about the and pick some point in the future and say, What's the history? to working energy. is no longer a "nice to have". to have the right roles, and that's a competitive starting in the right place. said, the first full day What does it mean to be an energy company? I love the people focus. the global leader in live tech coverage.

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Anthony Lye, NetApp & Amiram Shachar, Spot by NetApp | AWS re:Invent 2021


 

(upbeat music) >> Welcome back to theCUBE's continuing coverage of AWS re:Invent 2021 live from Las Vegas. I'm Lisa Martin. We are doing one of the most important industry events, hybrid events this year with Amazon and its massive ecosystem of partners, some of which are joining me next. We've got two live sets, two remote sets, over 100 guests on the program, I'm going to be talking about the next decade in Cloud innovation. I'm pleased to welcome back Anthony Lye to the program, the Executive Vice President and General Manager of Public Cloud at NetApp. Anthony good to see you. >> Nice to see you again thanks for... >> Nice to see you in person. >> I know... >> It's been a couple of years. And Amiram Shachar is here, the VP and GM of Spot by NetApp, Amiram it's great to have you on the program, welcome. >> Likewise, thank you. >> So the acquisition, the Spot acquisition was during the pandemic mid 2020, Amiram talk to me about that why NetApp, how's it going? Give us the lay of the land. >> I think that's the, it's one of the greatest things that NetApp has done, and I think it's one of the most amazing outcomes we could have as a company. And if you think about it in a first sight, when you look at storage company and compute company, what's the connection? But the thing is that NetApp is a company that is going through a huge transformation into Cloud. And by doing this acquisition, it's really like signaling where it's going. It's going way beyond, and honestly I just wanted to be part of it. >> And what's the customer sentiment been the 18 months or so, post acquisition? >> I think NetApp has done specifically with Anthony leading that acquisition, NetApp has done a phenomenal job of keeping Spot as a business unit, independent business unit. So our customers didn't really feel that something had happened, like the only thing we told them is we're going to have more funding, so. >> I'm sure they like that. Anthony talk to us about NetApp's transformation, transition, Spot as part of that. And then of course, CloudCheckr which acquisition was just announced I believe yesterday? >> We closed on actually November 7th. >> Lisa: Okay. >> So it's almost been a month now since we closed, but I've been at NetApp my gosh, it'll be five years in February. And you know, I think that the company had a real desire to sort of, to re-imagine itself and to sort of to embrace the public Clouds and to give its customers you know, what I think it's done incredibly well is this idea of symmetry. That we wanted to build something on Amazon that was as good or maybe a little bit better than on-premise. And customers really I think appreciated, they appreciate that sort of, that desire for us to do those kinds of things. Now of course, CloudCheckr was my ninth acquisition in four years. Just to sort of, to build on what Amiram said I mean, CloudCheckr we acquired four Spot and we acquired what? Four companies in the last 12 months for Spot. So we really believe that as a company now we can address all of their potential opportunities, whether it's in a legacy application, whether it's a virtual desktop, whether it's a Cloud native application, or we just went and announced Ocean for Apache Spark. So Spot now has an optimization and automation solution for Spark on AWS which we announced, I think just yesterday. >> Correct. >> But I'd like to get both of your perspectives on keeping Spot as a brand, Anthony we'll start with you and then Amiram we'll go to you. >> Amiram is the founder, and he was the CEO of the company and built a fantastic company. And we, NetApp I think has a phenomenal brand, but a brand that's that's associated with the sort of the traditional IT organization. And as you note in the Cloud the buyers are slightly different. They're sort of the application owners, or they operate in a sort of a construct that most people call CloudOps or DevOps. And we felt that Spot represented that new buyer in ways that NetApp didn't and probably couldn't. And so we really liked the idea of having the structure of the big N supported by a little pink and a little blue and a more sort of Cloud native brand. >> And that's key, especially the dynamics in the market that we've seen the last 22 months with the rapid changes, the pivot to Cloud customers that weren't that digital needing to go in that direction to survive in the very beginning, I imagine this was really kind of core to NetApp's strategy, but also helping both of your customers to survive initially and then to be able to thrive and identify some of those key areas where they can cut costs would be a far more efficient. >> Okay I think you are in here, if you were born physical you're now digital, and if you weren't born physical you were born digital. And you know, digital is a very effective medium accelerated by the pandemic because as you said, we couldn't really get close to each other and you just look at the innovation around us here at Amazon, it's just amazing to watch. And we've just been really, really good partners with Amazon now for many, many years. And we continue to see just huge, huge opportunities. >> Well Adam Selipsky this morning in his keynote, one of the partners he called out was NetApp. >> Yeah I know I mean, I'll talk a little bit later on maybe with Yancey and I but you know, Amazon now sells our product. They haven't done that with anybody. So ONTAP is now a product that Amazon sells. >> Lisa: Okay. >> Amazon supports, Amazon bills, Amazon runs. So we've really, really demonstrated I think not just to our customers, that sort of a high rate of innovation and an opportunity to sort of accelerate their businesses, but we've demonstrated it to Amazon themselves, that we can operate like them. And we can develop with them at a speed that they are comfortable with. That maybe a few years ago many people would have doubted that a legacy company could operate this way. >> Right, one of the things we know about Amazon is the speed, but also their focus on the customer it's laser-focused, that whole flywheel of Amazon everything that was being announced this morning was exciting to your point Anthony, but it's also showing how involved the customers and the partners are in the ecosystem and that flywheel. Amiram talk to me from your perspective what are some of the, from a visionary standpoint what are some of the things that you're looking forward to going forward with CloudCheckr, but also knowing how deeply connected and integrated NetApp is with a big powerhouse like AWS? >> Yeah, so a few things about that. I think the first thing is also my take from today, like listening to the keynote and looking at all the new announcements. I think the trend is that deployment to the Cloud is becoming easier, but operations is becoming messier. And I think when we look at our category and where we aspire, where we want to be and where we're going. So I think with the CloudCheckr acquisition. So we're expanding into an area that we haven't been to because there are two categories in Cloud cost, there is optimization and there is cost management. What we've done, what we've built, what we've, the business we had is in the optimization space. It's actively reducing and optimizing resources for customers. And there are very few companies in that category as I can say. But right now we're expanding into that area of cost management, so we can meet our customers sooner and you can see us doing it in multiple areas, not only here, but also if we look at a customer journey in the Cloud, it starts with bring workloads in the Cloud, deploy them, and then secure them, and then automate them and then optimize them. Nobody moves to the Cloud and optimizes. So we're typically meeting customers at the end of their journey, we're meeting customers where they need an optimization and they have everything already set up. And right now with Ocean for Apache Spark, Ocean continuous delivery, Spot security, we're meeting customers sooner in their journey so we can provide a much more holistic solution and platform to customers wherever they are in their migration to the Cloud and scaling into Cloud. And with CloudCheckr also taking us to a whole new world of cost management. So, I think we're scaling and ramping and doing all these things, and it's so amazing to realize that we haven't unleashed even 1% of what we can do. >> Really, so there's much more under the covers that we're still waiting for? >> I think the good news is you know, to comment more on what you said, our roadmaps are now largely being driven by customers. And that's just so refreshing to know that you've not only solved a problem for a particular customer, but the customer wants you to solve more problems and that they trust us to be that sort of organization that can help them. So, we're full steam ahead. You know, we're going to continue to acquire in areas where we think we can get acceleration. But our acquisition of Spot was very much about as Amiram said, bringing not just a great company into the business, but to invest significantly in it. And that's really proven I think to me, as Amiram said, one of the most if not the most successful acquisition NetApp has ever done. >> Well congratulations, that's fantastic. But it also sounds like from that customer focus there's clear, strong alignment with how AWS operates, how it values its customers from NetApp's perspective and I imagine from Spots as well. >> You know, if there's one thing I was really proud of during the acquisition, is I got a phone call from a customer, it's the largest food delivery company in South America, and they were very worried about this acquisition and I asked them why? And they told me, "Because your customer service, Spot's customer service is the best customer service I've ever gotten, and if I'm not going to continue to get this customer service, I need to look how I'm finding another vendor." And they told me that, when they want to even tell AWS like which company they can learn from, they're always pointing at Spot. So, and that was a very refreshing moment for me to realize how much also at Spot we care about our customers, but not only as a gimmick, as something that customer obsession, as something that we really live. And that was interesting to see that, that was a concern by our customers when we got acquired. >> Well that's proof in the pudding, because you're right it's one thing to say, companies can always say, "We're customer obsessed, we're customer first, we're customer focused." It's one thing to say it as a marketing term it's a whole other thing to actually live it and demonstrate it, and actually have people coming to you saying that, "We want to model that." I'm curious Anthony, what did you pull over from that? What has NetApp learned from this? >> I always tell Amiram that the idea was that they would essentially take us over. That you know, we sort of loved their culture, we loved their people and their process. And we literally changed a lot of how NetApp operated to operate along the Spot model. So we really did, as Amiram said earlier on, we let them not just sort of exist, but we let them thrive. And we encourage them to point at other areas that NetApp, that they thought we should change to be more like them. And it's raised the bar across everything we do now. And so, we now have a lot of the Spot business processes, a lot of the Spot cultures sort of seeping into the whole of the company. >> That's a very empathetic approach, and that's one of the things that we've learned in the last year and a half that's been, it's key to leadership, it's key to anything is that empathy. But the ability to recognize where there are things within an organization that can be improved and looking at leaders like Spot to go, "Let's actually make this really symbiotic and bi-directional." And I imagine with CloudCheckr it's going to be the same type of influence? >> Well as I've always said, and I say this to the employees and to the acquisitions that we make, what we are acquiring is people. You know the logo, the software, even in many ways the customer base is really very much I think a function of the people. And we work incredibly hard to retain the people, but we do so by sort of empowering them and encouraging them to lead. We really don't want to have the historical perspective of acquisitions, where big company swamps the little company. And I think we've tried very hard to make that a part of our acquisition strategy. And so CloudCheckr is very early in the process but very much, we're following those things, even Amiram and his team are learning from them. If they're doing something a little better than Spot is, then that's something we'll pick up from them. >> And that's just from a very open cultural perspective, that's a big change for NetApp but it's also a smart way to go, 'cause you're right it's, you're acquiring people. And we often talk about people, process, technology. But it's, sometimes to be honest with you it's rare that we hear companies talking about the people focus as being that's critical. It's because of our people that we have successful support, happy successful customers. So that people focus is (inaudible). >> You know, it's the company and culture is not something you can manufacture. It's something that happens and it happens I think through people. And it's an important thing is, if you can establish an organization with the right kinds of people and again, all credit goes to Amiram as the founder and CEO of the company. I think you sort of demanded a kind of person and a kind of culture that set you apart from so many other companies. >> I think the focus on culture was, I was very obsessed with it from very early on in the process that even Spot investors were very, they were questioning like, how come that you are so much obsessed with culture so early on? And I think it paid off big time. There was a book I read while being a CEO that really helped me to scale from quarter to quarter, because I really believe that as a CEO of a startup, every quarter you're basically applying again to your job because you're getting a new company every quarter. And about people, processes, technology, so at Spot it was a little bit different through the book I read, which is "The Hard Thing About Hard Things" by Ben Horowitz, it's people, product, revenue, PPR. And you need to take care of the people, and if you don't take care of the people, so nothing else matter, like it's nothing else just... >> Right. >> And if the people and the product are not working well, so the revenue are not going to come. So revenue was always for us as something that is coming, it's trailing after a good product and good people. >> I love that, what a great, honest focus and vision you guys both have congratulations on the acquisition, CloudCheckr. But also just the cultural alignment that you've done that's really driven by your people and the customers, it's really refreshing to hear that and congrats on NetApp's continued partnership with AWS. We look forward to having you on again next time we can see you in person and talk more about customer successes. >> Thank you very much for hosting us. >> My pleasure guys. >> Thank you. >> For my guests, I'm Lisa Martin. You're watching theCUBE, the global leader in live tech coverage. (upbeat music)

Published Date : Dec 1 2021

SUMMARY :

on the program, I'm going to be Nice to see you again And Amiram Shachar is here, the So the acquisition, the And if you think about like the only thing Anthony talk to us about and to give its customers you know, to get both of your perspectives And so we really liked the idea of having the pivot to Cloud customers that weren't by the pandemic because as you said, one of the partners he They haven't done that with anybody. and an opportunity to sort of and the partners are and it's so amazing to realize into the business, but to from that customer focus So, and that was a very refreshing to you saying that, "We that the idea was that But the ability to recognize and to the acquisitions that we make, But it's, sometimes to be honest with you and a kind of culture that set you apart that really helped me to so the revenue are not going to come. it's really refreshing to hear that the global leader in live tech coverage.

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Manish Sood, Reltio | AWS re:Invent 2021


 

(upbeat music) >> We're back at AWS reinvent 2021. You're watching The Cube, I'm Dave Vellante with my co-host Dave Nicholson. David Nicholson, I'm Dave he's David. >> We're trying something new here at the cube. A little stand up cube. You've heard of the pop-up cube, maybe. We're going to stand up. I work at a stand, standing desk at my office, so let's try it. Four days, two sets, a hundred plus guests. Why not? So Manish Sood is here, he's the founder and CTO of Reltio, Cube alum. >> Dave: Manish, thank you for standing and good to see you again. >> Dave, It's great to see you again, and David, thank you for having me here. >> So, tell us a little bit about your, yourself, your background. I'm always interested to ask founders why you started your company, but tell us the background. >> Yeah, so a little bit of my background and the company's history. I, most of my background has been in data management and creating products for data management. I was at a company called Informatica, came through an acquisition through Informatica, back in 2010. And Started Reltio in 2011. The reason why we started Reltio was that, if you look at the enterprise space and how things have been evolving, there have been an explosion of applications. There's almost an application for every little business process that you can possibly imagine. Enterprise customers who used to struggle with 12 or 24 different systems, are now coming to us and saying they have 300 or 500 different applications that they use to run their business. And that's at the lower end of the spectrum. Even a business like Reltio today, runs on a hundred plus SAAS applications, end to end. And that it is creating one of the biggest opportunities, as well as one of the biggest friction points in the enterprise. Because in order to create better, efficient business outcomes, you have silos of data and you don't know where the source of truth is. And that is something that we saw early on in 2011. At the same time, we also saw that digital transformation or cloud transformation type of requirements, were going to drive a larger need for this kind of capability, where Reltio type of products could act as that single source of truth to unify all of the multi-source siloed information. So, that's what got us started down this journey. >> So, okay. So, when see people hear single source of truth, they think, oh, database, right? But that's not what you guys do, right? I mean, it's, it's, can I call it master data management? But it's really modern master data management. You're kind of recreating a new or creating a new category that- >> Manish: A little bit. >> solves a similar problem. Maybe you could explain that. >> Yeah. A little bit of background. So the term master data management came about the 1920s. (Dave laughing) You believe that? When during the pandemic, the U.S. government was trying to figure out how to know who is still alive versus, you know, not there anymore. And they created something called the death master. Now a very ominous name, for a concept of just bringing data together and figuring out what's going on in the economy, but that need, or problem hasn't gone away. It has just become a harder problem to solve because now we have so many different systems, to deal with. And both internal as well as third-party data sources that companies have to work with. And that's where the need has been around, but the technical capabilities to really keep solving the problem and delivering the solution in a manner where it can keep pace with the evolving needs, that capability has been missing. And that's where the "aha" moment for us was that we really needed to build it out as a foundation that would continue to grow and scale, with the magnitude of the problem that we were going to see in the future. >> Okay, so this idea of single version of the truth, obviously critically important for reporting, financials, you can't, you can't tell an auditor one thing, you know, your, your customers are another thing, your consumers, it's got to be consistent. And especially in regulated industries. Is there a difference Manish, between sort of that type of data and the data maybe that's in the line of business that doesn't necessarily affect the rest of the business? Can they have their own version of the truth, which is just their version, their, their, their single version? It doesn't necessarily have to affect anything else. Do you, are you seeing that changing data landscape, where things are getting more distributed and ownership is becoming more distributed? >> So, the change in the paradigm that we are seeing is because of the proliferation of the data, there is a need to establish, what is the aggregated view of the information. Aggregated and unified, which means that, you know, if there is a record for Dave Vellante or David Vellante. It's the same person. Establishing that fact as the truth across any number of systems that you have, versus the multiple versions of the truth, where somebody comes in and says, for compliance reasons, I want the entire collection of data versus for marketing reasons, I only want one third the slice of this information. So that's where this concept of aggregate once, unify that information, but then make it ready and available for multiple consumers to partake from that. That's becoming the norm. >> Dave: Got it. >> And you mentioned something, Dave, that analytics, reporting, BI, data science, those have been some of the traditional playgrounds for this kind of information to be unified, because if you're trying to roll up the revenue for, you know, the business that you do with Coke or Coca-Cola, you know, you don't know which name you used, then you have to go back to the analytics warehouse and aggregate all of that information and do the reporting. But the same problem is coming up in real time, digital experiences as well. The only difference is, that instead of having the luxury of a few hours, now you have to make the decision in a few milliseconds. >> So, when you talk about those silos of data and seeking to have a unification of those silos, how has that changed in the era of cloud? Is it that Reltio is integrating those disparate sources that now exist in cloud, or is it that you are leveraging cloud to address the problem that's been with us for a long time? And I have to say that Dave Vellante, take him off the the death master. He's definitely still with us. (Manish and Dave laugh) >> Dave: Another good day. >> I'm pretty sure too. But how, how, how has, how have things changed as you know, with, with the dawn of cloud? >> With the dawn of cloud, there are two things that have become available to us. One is using the power of the cloud compute to solve the problem, so that you can keep growing with the footprint of the problem itself and have a solution that scales along with it. But at the same time, you have systems of record, could be your mainframe systems, could be your SAP, ERP type of deployments that you have. Some of those functional applications, they're not going away anytime soon, they're there to stay. But at the same time, you also need the new digital experiences to be delivered on. The glue between those two worlds is the source of truth data that sits in the middle and the best place for it to sit is the cloud, because you have to open it up to the rest of the ecosystem that sits in the cloud, but you also have to maintain a connection to the on the ground type of systems. Putting it behind the firewall and trying to do that is next to impossible, but doing it in the cloud opens up all the doors that you need for your transformation to take place. >> You know Dave, there was a time when I was part of an industry where coding, not writing code, but coding data to basically say, look, this field here is the person's last name. This field is the address where the mortgage is being held. How much of that is still manual, as opposed to applying some form of AI to the problem? Let's say you have 200 different sources of information, where Dave Vellante's name shows up in a variety of contexts. Are we still having to go in manually and sift through to make those correlations? How much of that has been automated at this point? >> So, there are systems of capture where some of that information, because your loan mortgage application was entered by somebody into a system, will still be captured in those places, but we'll take in that information. That's the starting point, but if there are other sources, then we will apply AIML type of capabilities to bring on those new emerging sources. Because at the same time, think about this equation where, you started with five systems or, you know, a dozen systems. Now you're talking about 300 plus systems. You cannot keep doing this manually for every system possible. And this number is only going to grow as we move forward. So AIML definitely has a role to play and further automate this landscape. >> I had to, I saw an amazing stat the other day, the source was the Sand Hill Econometrics, you know, a Silicon valley company. And the stat was that 70% of the series, A, B and C companies, fail to return at least one X to their investors. So you've made it through that nut hole. Congratulations you just raised $120 million dollar round. That's got to be super exciting for you. >> David: No pressure by the way. >> Dave: Tell us about that. Well, I mean, you'd think the industry would have de-risked by now, right. But anyway, so, tell us about that raise. Where are you, where are you guys are at? Very exciting times for you. >> Yeah, really, really exciting time for us. We just raised $120 million dollars. The company was valued at $1.7 billion dollars. >> Dave: Awesome. Congratulations. >> And the round was, you know, all of our existing investors participated in it. We also had a new investor join in the process, as well. >> Dave: They wanted their pro-rata. (Dave and Manish laugh) >> Everybody, everybody wanted their pro-rata. >> Dave: That's great. >> But you know, one of the things that we have been very careful about in this whole process and journey, is something that you and I were talking about, the step function of scale. We're making sure that we are efficient stewards of capital and applying it in a manner where we are at every turn, looking at what's the next step function that we need to graduate to, because we want to make use of this capital to efficiently grow our business and be a Rule of 40 growth company. And that's something that you don't typically hear these days from a lot of the growth companies, but we are certainly focused on building long-term value and focusing on that Rule of 40 growth efficiency. >> Yeah, so Rule of 40 is growth plus EBITDA, or sometimes they use other metrics, but is that how you look at it? Growth plus EBITDA. >> Yes. Yeah. >> Great. >> And that's the formula that we are driving for. And most of our investments with this round of capital are going to be not only pushing forward with the go-to market strategy, because we have a lot of growth opportunity, we have been North America focused, now we can take this global. At the same time, looking at the verticals where we need to double down and invest more, given that we have been a horizontal platform that is core to our capabilities, that we have built with Reltio. But at the same time, making sure that we are investing in the key verticals that we are present in. >> Yeah. So, you were explaining to me that you, you started in the pharmaceutical industry, that's where you got go to market fit. And then you went to other industries. When you went to those other industries where they're similar patterns, or do you do almost have to start from ground zero again, to get that product market fit? >> No. So from the very beginning, the concept has been that this is a horizontal data problem. And at the heart of it, it's information about people, organizations, product, locations, and most of the businesses run on that type of information. That's the core part of the data that they build their business on. Life sciences was a perfect starting point for us, because it had examples of all of those data. When you start with commercial operations, which is sales and marketing, you have people, organization, product type of information. When you go into clinical trials, you have site investigators and patient type of information. When you go into R and D within that same space, you have drugs, compounds, substances, finished products, type of information, all coming from multiple sources. So it was a perfect place for us to prove out, all of the capabilities end to end, which we like to call multi-domain capabilities. And then we looked at what other verticals have similar patterns. And that's why we went after healthcare, financial services, insurance, retail, high tech. Those are some of the key verticals that we are in right now. >> That's awesome. Great vision. Last question, could you give us a sense of the futures, where you're going? Well, first of all, what are you doing with the money? Is it, you go to market, throwing gas on the fire? And what can we expect in the coming year and years? >> Go to market expansion is a key area of investment, but also doubling down on the customer experience that we deliver, how we invest in the product, what are some of the adjacent capabilities that we need to invest in? Because you know, data is a great starting point and data should not hold businesses back. Data should be the accelerant to the business. And that's our philosophy, that we are trying to bring to life. So making sure that we are making the data, readily available, accessible and usable for all of our customers is the key goal to aim for. And that's where all the investment is going. >> Well, Manish was a pleasure having you on at the AWS startup showcase, and then subsequently you become a unicorn. So congratulations on that. Really excited to watch the continued progress. Thanks for coming back in The Cube. >> Well, thank you so much, Dave and David, thanks for having me. >> David: Thanks for validating that Mr. Vellante is still with us. >> (laughs) He's going to be with us for a long time. >> I hope so, I hope so, I got, I got one more to put through college. Thank you for watching this edition of The Cube, at AWS reinvent. I'm Dave Vellante, for Dave Nicholson. We are The Cube, the leader in high-tech coverage, Be right back. (somber music)

Published Date : Dec 1 2021

SUMMARY :

with my co-host Dave Nicholson. You've heard of the pop-up cube, maybe. and good to see you again. Dave, It's great to see you again, why you started your company, At the same time, we also saw But that's not what you guys do, right? Maybe you could explain that. and delivering the solution in a manner of the business? Establishing that fact as the truth and aggregate all of that how has that changed in the era of cloud? how have things changed as you know, with, But at the same time, you also need This field is the address where Because at the same time, think And the stat was that 70% of the series, But anyway, so, tell us about that raise. The company was valued Dave: Awesome. And the round was, you know, (Dave and Manish laugh) wanted their pro-rata. is something that you but is that how you look And that's the formula that's where you got go to market fit. all of the capabilities end to end, of the futures, where you're going? is the key goal to aim for. at the AWS startup showcase, Well, thank you so that Mr. Vellante is still with us. (laughs) He's going to We are The Cube, the leader

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Lisa Lorenzin, Zscaler | AWS re:Invent 2021


 

>>Welcome to the cubes, continuing coverage of AWS reinvent 2021. I'm your host, Lisa Martin. We are running one of the industry's most important and largest hybrid tech events of the year. This year with AWS and its ecosystem partners. We have two life studios, two remote studios, and over 100 guests. So stick around as we talk about the next 10 years of cloud innovation, I'm very excited to be joined by another Lisa from Zscaler. Lisa Lorenzen is here with me, the field CTO for the Americas. She's here to talk about ZScaler's mission to make doing business and navigating change a simpler, faster, and more productive experience. Lisa, welcome to the program. >>Thank you. It's a pleasure to be here. >>So let's talk about Zscaler in AWS. Talk to me about the partnership, what you guys are doing together. >>Yeah, definitely. Z scaler is a strategic security ISV partner with AWS. So we provide AWS customers with zero trust, secure remote access to AWS, and this can improve their security posture as well as their user experience with AWS. These scaler recently announced that we are the first and only cloud security service to achieve the FedRAMP PI authorization to operate. And that FedRAMP ZPA service is built on AWS gov cloud. ZScaler's also an AWS marketplace seller where our customers can purchase our zero trust exchange services as well as request or high value security assessments. We're excited about that as we're seeing a rapid increase in customer adoption as these scaler via the AWS marketplace, we vetted our software on AWS edge services that support emerging use cases, including 5g, IOT, and OT. So for example, Zscaler runs on wavelength, outposts, snowball and snowcones, and Zscaler has strategic partnerships with leading AWS service providers and system integration partners, including Verizon NTT, BT, Accenture, Deloitte, and many of the leading national and regional AWS consulting partners. >>Great summary there. So you mentioned something I want to get more understanding on this. It sounds like it's a differentiator for CSO scale. You said that you guys recently announced to the first and only cloud security service to achieve FedRAMP high. Uh, ATO built on AWS gov cloud. Talk to me about and what the significance of that is. >>I L five authorization to operate means that we are able to protect federal assets for the department of defense, as well as for the civilian agencies. It just extends the certification of our cloud by the government to ensure that we meet all of the requirements to protect that military side of the house, as well as the civilian side of the house. >>Got it super important there, let's talk about zero trust. It's a super hot topic. We've seen so many changes to the threat landscape during the pandemic. How are some of the ways that Z scaler and AWS are helping customers tackle this together? >>Well, I'd actually like to answer that by telling a little bit of a story. Um, Growmark is one of our Z scaler and AWS success stories when they had to send everyone home to work from home overnight, the quote that we had from is the users just went home and nothing changed. ZPA made work from anywhere, just work, and they were able to maintain complete business continuity. So even though their employers might have had poor internet service at home, or, you know, 80 challenging infrastructure, if you've got kids on your wifi bunch of kids in the neighborhood doing remote school, everyone's working from home, you don't have the reliability or the, maybe the bandwidth capacity that you would when you're sitting in an office. And Zscaler private access is a cloud delivered zero trust solution that leverages dynamic resilient, TLS encrypted tunnels to connect the user to an application rather than putting an end point on a network. >>And the reason that's important is it makes for a much more reliable and resilient service, even in environments that may not have the best connectivity I live out in the county. I really, some days think that there's a hamster on a wheel somewhere in my cable modem network, and I am a consumer of this, right. I connect to Z scaler over Zscaler private access, I'm protected by Zscaler internet access. And so I access our internal applications that are running in AWS as well this way. And it makes a huge difference. Growmark really started with an SAP migration to AWS, and this was long before the pandemic. So they started out looking for that better user experience and the zero trust capability. They were able to ensure that their SAP environment was dark to the internet, even though it was running in the cloud. And that put them in this position to leverage that zero trust service when the pandemic was upon us, >>That ability or that quote that you mentioned, it just worked was absolutely critical for all of us in every industry. And I'm sure a lot of folks who were trying to manage working from home, the spouses from home kids doing, you know, school online also felt like you with the hamster on the wheel, I'm sure their internet access, but being able to have that business continuity was table-stakes especially early on for most organizations. We saw a lot of digital transformation, a lot of acceleration of it in the last 20 months during the pandemic. Talk to me about how Z scaler helps customers from a digital transformation perspective and maybe what some of the things were that you saw in the last 20 months that have accelerated >>Absolutely. Um, another example, there would be Jefferson health, and really, as we saw during the pandemic, as you say, it accelerated a lot of the existing trends of mobility, but also migration to the cloud. And when you move applications to the cloud, honestly, it's a complex environment and maybe the controls and the risk landscape is not as well. Understood. So Z scaler also has another solution, which is our cloud security posture management. And this is really ensuring that your configuration on your environment, that those workloads run in is controlled, understood correctly, coordinated and configured. So as deference and health migrated to the cloud first model, they were able to leverage the scalers workload posture to measure and control that risk. Again, it's environment where the combination of AWS and Z scaler together gives them a flexible, resilient solution that they can be confident is correctly configured and thoroughly locked down. >>And that's critical for businesses in any organization, especially as quickly as how quickly things changed in the last 20 months or so I do wonder how your customer conversations have has changed as I introduced you as the field CTO of the America's proceeds killer. I'm sure you talk with a lot of customers. How has the security posture, um, zero trust? How has that risen up within the organizational chain? Is that something that the board is concerned about? >>My gosh, yes. And zero trust really has gone through the Gartner hype cycle. You've got the introduction, the peak of interest, the trough of despair, and then really rising back into what's actually feasible. Only zero trust has done that on a timeline of over a decade. When the term was first introduced, I was working with firewall VPN enact technology, and frankly, we didn't necessarily have the flexibility, the scalability, or the resilience to offer true zero trust. You can try to do that with network security controls, but when you're really protecting a user connecting to an application, you've got an abstraction layer mismatch. What we're seeing now is the reemergence of zero trust as a priority. And this was greatly accelerated honestly by the cybersecurity executive order that came out a few months ago from the Biden administration, which made zero trust a priority for the federal government and the public sector, but also raised visibility on zero trust for the private sector as well. >>When we're looking at zero trust as a way to perhaps ward off some of these high profile breaches and outages like the colonial pipeline, whole situation that was based on some legacy technology for remote access that was exploited and led to a breach that they had to take their entire infrastructure offline to mitigate. If we can look at more modern delivery mechanisms and more sophisticated controls for zero trust, that helps the board address a number of challenges ranging from obviously risk management, but also agility and cost reduction in an environment where more than ever belts are being tightened. New ways of delivering applications are being considered. But the ability to innovate is more important than ever. >>It is more important than ever the ability to innovate, but it really changing security landscape. I'm glad to hear that you're seeing, uh, this change as a result of the executive order that president Biden put down in the summer. That's good news. It sounds like there's some progress being made there, but we saw, you mentioned colonial pipeline. We saw a lot in the last 20, 22 months or so with ransomware becoming a household word, also becoming something that is a matter of when companies in any industry get hit and versus if it's no longer kind of that choice anymore. So talk to me about some of the threats and some of the stats that Z scaler has seen particularly in the last 20, 22 months. >>Oh gosh. Well, let's see. I'm just going to focus on the last 12 months, cause that's really where we've got some of the best data. We've seen a 500% increase in ransomware delivered over encrypted channels. And what that means is it's really critical to have scalable SSL inspection that can operate at wire speed without impeding the user experience or delay in critical projects, server communications, activities that need to happen without any introduced in any additional latency. So if you think about what that takes the Z scaler internet access solution is protecting users, outbound access in the same way that Zscaler private access protects access to private resources. So we're really seeing more and more organizations seeing that both of these services are necessary to deliver a comprehensive zero trust. You have to protect and control the outbound traffic to make sure that nothing good leaks out, nothing bad sneaks in. >>And at the same time, you have to protect and control the inbound traffic and inbound is, you know, a much broader definition with apps in the data center in the cloud these days. We're also seeing that 30% of malware is delivered through trusted applications like file shares or collaboration tools. So it's no longer enough to only inspect web traffic. Now you have to be able to really inspect all flavors of traffic when you're doing that outbound protection. So another good example where Z scaler and AWS work together here is in Amazon workspaces. And there's a huge trend towards desktop as a service, for example, and organizations are starting to recognize that they need to protect both the user experience and also the connectivity onward in Amazon workspaces, the same way that they would for a traditional end user device. So we see Z scaler running in the Amazon workspaces instances to protect that outbound traffic and control that inbound traffic as well. >>Another big area is the ransomware infections are not the problem. It's the result. So over half of the ransomware infections include data theft or leakage. And that is a double whammy because you get what's called double extortion where not only do you have to pay to unlock your machines, but you have to pay not to have that stolen data exposed to the rest of the world. So it's more important than ever to be able to break that kill chain as early as possible to ensure that the or the server traffic itself isn't exposed to the initial infection vector. If you do happen to get an infection vector that sneaks through, you need to be able to control the lateral movement so that it doesn't spread in your environment. And then if both of those controls fail, you also need the outbound protection such as CASBY and DLP to ensure that even if they get into the environment, they can't exfiltrate any of the data that they find as a result. We're seeing that the largest security risk today is lateral movement inside the corporate network. And that's one of the things that makes these ransomware double extortion situations, such a problem. >>Last question for you. And we've got about a minute left. I'm curious, you said over 50% of ransomware attacks are now double extortion. How do you guys help customers combat that? So >>We really deliver a solution that eliminates a lot of the attack surface and a lot of the risks. We have no inbound listener, unlike a traditional VPN. So the outbound only connections mean you don't have the external attack surface. You can write these granular policy controls to eliminate lateral movement. And because we integrate with customer's existing identity and access management, we can eliminate the credential exposure that can lead to a larger spread in a compromised environment. We also can eliminate the problem of unpatched gateways, which led to things like colonial pipeline or some of the other major breaches we've seen recently. And we can remove that single point of failure. So you can rely on dynamic optimized traffic distribution for all of these secure services. Basically, what we're trying to do is make it simpler and more secure at the same time, >>Simpler and more secure at the same time is what everyone needs regardless of industry. Lisa, thank you for joining me today, talking about Zscaler in AWS, zero trust the threat landscape that you're seeing, and also how's the scaler and AWS together can help customers mitigate those growing risks. We appreciate your insights and your thoughtfulness. >>Thank you >>For Lisa Lorenzen. I'm Lisa Martin. You're watching the cubes coverage of AWS reinvent stick around more great content coming up next.

Published Date : Nov 30 2021

SUMMARY :

We are running one of the industry's most important and largest It's a pleasure to be here. Talk to me about the partnership, what you guys are doing together. So we provide AWS customers with zero trust, secure remote access to AWS, You said that you guys recently announced to the first and only cloud of the requirements to protect that military side of the house, as well as the civilian side of the house. We've seen so many changes to the threat landscape during the pandemic. of kids in the neighborhood doing remote school, everyone's working from home, you don't have the reliability or in this position to leverage that zero trust service when the pandemic was upon us, it in the last 20 months during the pandemic. And when you move applications to the cloud, Is that something that the board is concerned the scalability, or the resilience to offer true zero trust. But the ability to innovate is more important It is more important than ever the ability to innovate, but it really changing security landscape. of these services are necessary to deliver a comprehensive zero trust. And at the same time, you have to protect and control the inbound traffic and inbound is, ensure that the or the server traffic itself isn't I'm curious, you said over 50% of ransomware So the outbound only connections mean you don't have the Lisa, thank you for joining me today, talking about Zscaler in AWS, zero trust the threat landscape more great content coming up next.

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