Data Cloud Summit 2020 Preshow
>>Okay, >>listen, we're gearing up for the start of the snowflake Data Cloud Summit, and we wanna go back to the early roots of Snowflake. We've got some of the founding engineers here. Abdul Monir, Ashish Motive, Allah and Alison Lee There three individuals that were at snowflake in the early years and participated in many of the technical decisions that led to the platform and is making snowflake famous today. Folks, great to see you. Thanks so much for taking some time out of your busy schedules. Hey, it's gotta be really gratifying. Thio, See this platform that you've built, you know, taking off and changing businesses. So I'm sure it was always smooth sailing. Right? There were. There were no debates. Wherever. >>I've never seen an engineer get into the bed. >>Alright, So seriously so take us back to the early days. You guys, you know, choose whoever wants to start. But what was it like early on? We're talking 2013 here, right? >>When I think back to the early days of Snowflake, I just think of all of us sitting in one room at the time. You know, we just had an office that was one room with, you know, 12 or 13 engineers sitting there clacking away on our keyboards, uh, working really hard, turning out code, uh, punctuated by you know, somebody asking a question about Hey, what should we do about this, or what should we do about that? And then everyone kind of looking up from their keyboards and getting into discussions and debates about the work that we're doing. >>So so Abdul it was just kind of heads down headphones on, just coating or e think there was >>a lot of talking and followed by a lot of typing. Andi, I think there were periods of time where where you know, anyone could just walk in into the office and probably out of the office and all the here is probably people, uh, typing away at their keyboards. And one of my member vivid, most vivid memories is actually I used to sit right across from Alison, and there's these huge to two huge monitor monitors between us and I would just here typing away in our keyboard, and sometimes I was thinking and and and, uh and all that type and got me nervous because it seemed like Alison knew exactly what what, what she needed to do, and I was just still thinking about it. >>So she she was just like bliss for for you as a developer engineer was it was a stressful time. What was the mood? So when you don't have >>a whole lot of customers, there's a lot of bliss. But at the same time, there was a lot of pressure on us to make sure that we build the product. There was a time line ahead of us. We knew we had to build this in a certain time frame. Um, so one thing I'll add to what Alison and Abdulle said is we did a lot of white boarding as well. There are a lot of discussions, and those discussions were a lot of fun. They actually cemented what we wanted to build. They made sure everyone was in tune, and and there we have it. >>Yes, so I mean, it is a really exciting time doing any start up. But when you know when you have to make decisions and development, invariably you come to a fork in the road. So I'm curious as to what some of those forks might have been. How you guys decided You know which fork to take. Was there a Yoda in the room that served as the Jedi master? I mean, how are those decisions made? Maybe you could talk about that a little bit. >>Yeah, that's an interesting question. And I think one of a Zai think back. One of the memories that that sticks out in my mind is is this, uh, epic meeting and one of our conference rooms called Northstar. Many of our conference rooms are named after ski resorts because the founders, they're really into skiing. And that's why that's where the snowflake name comes from. So there was this epic meeting and I'm not even sure exactly what topic we were discussing. I think it was It was the sign up flow and and there were a few different options on the table and and and one of the options that that people were gravitating Teoh, one of the founders, didn't like it and and on, and they said a few times that there's this makes no sense. There's no other system in the world that does it this way, and and I think one of the other founders said, uh, that's exactly why we should do it this way. And or at least seriously, consider this option. So I think there was always this, um, this this, uh, this tendency and and and this impulse that that we needed to think big and think differently and and not see the world the way it is but the way we wanted it to be and then work our way backwards and try to make it happen. >>Alison, Any fork in the road moments that you remember. >>Well, I'm just thinking back to a really early meeting with sheesh! And and a few of our founders where we're debating something probably not super exciting to a lot of people outside of hardcore database people, which was how to represent our our column metadata. Andi, I think it's funny that you that you mentioned Yoda because we often make jokes about one of our founders. Teary Bond refer to him as Yoda because he hasn't its tendency to say very concise things that kind of make you scratch your head and say, Wow, why didn't I think of that? Or you know, what exactly does that mean? I never thought about it that way. So I think when I think of the Yoda in the room, it was definitely Terry, >>uh, excuse you. Anything you can add to this, this conversation >>I'll agree with Alison on the you're a comment for short. Another big fork in the road, I recall, was when we changed. What are meta store where we store our own internal metadata? We used >>to use >>a tool called my sequel and we changed it. Thio another database called Foundation TV. I think that was a big game changer for us. And, you know, it was a tough decision. It took us a long time. For the longest time, we even had our own little branch. It was called Foundation DB, and everybody was developing on that branch. It's a little embarrassing, but, you know, those are the kind of decisions that have altered altered the shape of snowflake. >>Yeah. I mean, these air, really, you know, down in the weeds, hardcore stuff that a lot of people that might not be exposed to What would you say was the least obvious technical decision that you had to make it the time. And I wanna ask you about the most obvious to. But what was the what was the one that was so out of the box? I mean, you kind of maybe mentioned it a little bit before, but what if we could double click on that? >>Well, I think one of the core decisions in our architectures the separation of compute and storage on Do you know that is really court architecture. And there's so many features that we have today, um, for instance, data sharing zero copy cloning that that we couldn't have without that architecture. Er, um and I think it was both not obvious. And when we told people about it in the early days, there was definitely skepticism about being able to make that work on being able Thio have that architecture and still get great performance. >>Anything? Yeah, anything that was, like, clearly obvious, that is, Maybe that maybe that was the least and the most that that separation from computing story because it allowed you toe actually take advantage of cloud native. But But was there an obvious one that, you know, it's sort of dogma that you, you know, philosophically lived behind. You know, to this day, >>I think one really obvious thing, um is the sort of no tuning, no knobs, ease of use story behind snowflake. Andi and I say it's really obvious because everybody wants their system to be easy to use. But then I would say there are tons of decisions behind that, that it's not always obvious three implications of of such a choice, right, and really sticking to that. And I think that that's really like a core principle behind Snowflake that that led to a lot of non obvious decisions as a result of sticking to that principle. So, yeah, I >>think to add to that now, now you've gotten us thinking I think another really interesting one was was really, um, should we start from scratch or or should we use something that already exists and and build on top of that? And I think that was one of these, um, almost philosophical kind of stances that we took that that a lot of the systems that were out there were the way they were because because they weren't built for the for the platforms that they were running on, and the big thing that we were targeting was the cloud. And so one of the big stances we took was that we were gonna build it from scratch, and we weren't gonna borrow a single line of code from many other database out there. And this was something that really shocked a lot of people and and many times that this was pretty crazy and it waas. But this is how you build great products. >>That's awesome. All right. She should give you the last word. We got, like, just like 30 seconds left to bring us home >>Your till date. Actually, one of those said shocks people when you talk to them and they say, Wow, you're not You're not really using any other database and you build this entirely yourself. The number of people who actually can build a database from scratch are fairly limited. The group is fairly small, and so it was really a humongous task. And as you mentioned, you know, it really changed the direction off how we design the database. What we what does the database really mean? Tow us right the way Snowflake has built a database. It's really a number of organs that come together and form the body and That's also a concept that's novel to the database industry. >>Guys, congratulations. You must be so proud. And, uh, there's gonna be awesome watching the next next decade, so thank you so much for sharing your stories. >>Thanks, dude. >>Thank you.
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So I'm sure it was always smooth sailing. you know, choose whoever wants to start. You know, we just had an office that was one room with, you know, 12 or 13 I think there were periods of time where where you know, anyone could just walk in into the office and probably So she she was just like bliss for for you as a developer engineer was it was But at the same time, there was a lot of pressure on us to make to make decisions and development, invariably you come to a fork in the road. I think it was It was the sign up flow and and there were a few different Andi, I think it's funny that you that you mentioned Yoda because we often Anything you can add to this, this conversation I recall, was when we changed. I think that was a big game changer for us. And I wanna ask you about the most obvious to. on Do you know that is really court architecture. you know, it's sort of dogma that you, you know, philosophically lived behind. And I think that that's really like a core principle behind Snowflake And so one of the big stances we took was that we were gonna build She should give you the last word. Actually, one of those said shocks people when you talk to them and they say, the next next decade, so thank you so much for sharing your stories.
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Data Cloud Summit 2020: Preshow | Snowflake Data Cloud Summit
>> Okay, listen, we're gearing up for the start of the Snowflake Data Cloud Summit and we want to go back to the early roots of Snowflake. We got some of the founding engineers here, Abdul Muneer, Ashish Modivala, and Alison Lee. They're three individuals that were at Snowflake in the early years and participated in many of the technical decisions that led to the platform that is making Snowflake famous today. Folks, great to see you. Thanks so much for taking some time out of your busy schedules. >> Than you for having us. >> Same. >> Hey, it's got to be really gratifying to see this platform that you've built, you know, taking off and changing businesses. So, I'm sure it was always smooth sailing, right? There were no debates, were there ever? >> Never. >> Now, I've never seen an engineer get into a debate. (laughter) >> All right, so seriously though, so take us back to the early days, you guys, you know, choose whoever wants to start but, what was it like early on? We're talking 2013 here, right? >> That's right. >> When I think back to the early days of Snowflake, I just think of all of us sitting in one room at the time you know, we just had an office that was one room with you know, 12 or 13 engineers sitting there, clacking away at our keyboards, working really hard, churning out code, punctuated by, you know, somebody asking a question about, "Hey, what should we do about this? Or what should we do about that?" And then everyone kind of looking up from their keyboards and getting into discussions and debates about, about the work that we were doing. >> So Abdul, it was just kind of heads down, headphones on, just coding, or >> I think there was a lot of talking and followed by a lot of typing. And, and I think there were periods of time where, you know, anyone could just walk in into the office and probably out of the office and all they'd hear is probably people typing away at their keyboards. And one of my vivid, most vivid memories is is actually I used to sit right across from Alison and there's these huge two, two huge monitors monitors between us. And I would just hear her typing away at our keyboard. And sometimes I was thinking and and all that typing got me nervous because it seemed like Alison knew exactly what, what she needed to do, and I was just still thinking about it. >> So Ashish was this like bliss for you as a developer, an engineer, or was it, was it a stressful time? What was the mood? >> When you don't have a whole lot of customers there's a lot of bliss, but at the same time, there's a lot of pressure on us to make sure that we build the product. There was a timeline ahead of us, we knew we had to build this in a certain timeframe. So one thing I'll add to what Alison and Abdul said is we did a lot of white boarding as well. There were a lot of discussions and those discussions were a lot of fun. They actually cemented what we wanted to build. They made sure that everyone was in tune and there we have it. >> (Dave) Yeah, so, I mean, it is a really exciting time doing any startup. When you have to make decisions in development and variably you come to a fork in the road. So I'm curious as to what some of those forks might've been, how you guys decided, you know, which fork to take. Was there a Yoda in the room that served as the Jedi master? I mean, how are those decisions made? Maybe you could talk about that a little bit. >> Yeah. That's an interesting question. And I think one of, as I think back, one of the memories that, that sticks out in my mind is this epic meeting in one of our conference rooms called North star. And many of our conference rooms are named after ski resorts because the founders are really into skiing and that's why, that's where the Snowflake names comes from. So there was this epic meeting and and I'm not even sure exactly what topic we were discussing. I think it was, it was the signup flow and there were a few different options on the table. and one of the options that, that people were gravitating to one of the founders didn't like it. And they said a few times that there's this makes no sense, there's no other system in the world that does it this way. And I think one of the other founders said that's exactly why we should do it this way. And, or at least seriously considered this option. So I think there was always this this tendency and this impulse that that we needed to think big and think differently and not see the world the way it is but the, the way we wanted it to be and then work our way backwards and try to make it happen. >> Alison, any fork in the road moments that you remember? >> Well, I'm just thinking back to a really early meeting with Ashish and a few of our founders where we were debating something, probably not super exciting to a lot of people outside of hardcore database people which was how to represent our column metadata. And I think it's funny that you, that you mentioned Yoda because we often make jokes about one of our founders Terry and referred to him as Yoda, because he has this tendency to say very concise things that kind of make you scratch your head and say, "Wow why didn't I think of that?" Or, you know, what exactly does that mean? I never thought about it that way. So I think when I think of the Yoda in the room, it was definitely Terry. >> Ashish, anything you can add to this conversation? >> I'll agree with Alison on the Yoda comment, for sure. Another big fork in the road I recall was when we changed one of our meta store where we store our on internal metadata. We used to use a tool called MySQL and we changed it to another database called FoundationDB, I think that was a big game changer for us. And, you know, it was a tough decision, it took us a long time. For the longest time we even had our own little branch it was called FoundationDB and everybody who was developing on that branch. It's a little embarrassing, but, you know, those are the kinds of decisions that alter the shape of Snowflake. >> Yeah, I mean, these are really, you know, down in the weeds hardcore stuff that a lot of people might not be exposed to. What would you say was the least obvious technical decision that you had to make at the time? And I want to ask you about the most obvious too, but what was the one that was so out of the box? I mean, you kind of maybe mentioned it a little bit before but I wonder if we could double click on that? >> Well, I think one of the core decisions in our architecture is the separation of compute and storage. And, you know, that is really core to our architecture, and there are so many features that we have today for instance, data sharing, zero copy cloning, that we couldn't have without that architecture. And I think it was both not obvious, and when we told people about it in the early days there was definitely skepticism about being able to make that work and being able to have that architecture and still get great performance. >> Exactly. >> Yeah. Anything that was like clearly obvious that maybe that, maybe that was the least and the most that, that separation from compute and store, because it allowed you to actually take advantage of Cloud native. But was there an obvious one that you know, is it sort of dogma that you, you know philosophically live by, you know, to this day? >> I think one really obvious thing is the sort of no tuning, no knobs, ease of use story behind Snowflake. And I say, it's really obvious because everybody wants their system to be easy to use. But then I would say there were tons of decisions behind that, that it's not always obvious, the implications, of such a choice, right? And really sticking to that. And I think that that's really like a core principle behind Snowflake, that led to a lot of non-obvious decisions as a result of sticking to that principle. >> So >> I think, to add to that, now you've grabbed us thinking. I think another really interesting one was really, should we start from scratch or should we use something that already exists and build on top of that? And I think that was one of these almost philosophical kind of stances that we took, that a lot of the systems that were out there were the way they were, because, because they weren't built for the, for the platforms that they were running on. And the big thing that we were targeting was the Cloud. And so one of the big stances we took was that we were going to build from scratch. And we weren't going to borrow a single line of code from many other database out there. And this was something that really shocked a lot of people and many times that this was pretty crazy, and it was, but this is how you build great products. >> That's awesome. All right Ashish, I should give you the last word. We got like just like 30 seconds left, bring us home. >> Till date, actually one of those said shocks people when you talk to them and they say, "Wow, you are naturally using any other database, and you build this entirely yourself." The number of people who actually can build a database from scratch are fairly limited, the group is fairly small. And so it was really a humongous task, and as you've mentioned, you know, it really changed the direction of how we designed a database. What we, what does the database really mean to us, right? The way Snowflake has built a database, it's really a number of organs that come together and form the body. And that's also a concept that's novel to the database industry. >> Guys, congratulations, you must be so proud and it's going to be awesome watching the next decade. So thank you so much for sharing your stories. >> Thanks too. >> Thank you. >> Thank you.
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Mobilizing Data for Marketing - Transforming the Role of the CMO | Snowflake Data Cloud Summit
>> Hello everyone, we're here at the Data Cloud Summit, and we have a real treat for you. I call it the CMO Power Panel. And we're going to explore how data is transforming marketing, branding and promotion. And with me are three phenomenal marketing pros and chief marketing officers. Denise Persson is the CMO of Snowflake, Scott Holden of ThoughtSpot and Laura Langdon of Wipro. Folks, great to see you. Thanks so much for coming on "theCUBE." >> Great to be here with you David. >> Awesome, Denise, let's start with you. I want to talk about the role and the changing role of the CMOs, has changed a lot, you know, I suppose of course with all this data, but I wonder what you're experiencing and can you share with us why marketing especially is being impacted by data. >> Well data's really what has helped turn us marketers into revenue drivers, into call centers. And it's clearly a much better place to be. What I'm personally most excited about is the real time access we have to data today. In the past, I used to get a stale report a few weeks after a marketing program was over and at that time we couldn't make any changes to the investments we'd already made. Today, we get data in the midst of running a program. So it can reallocate investments at the time a program is up and running and that's really profound. Today as well, I would say that adaptability has truly become the true superpowers of marketing today and data is really what enables us to adapt to scale. We can adapt to customer's behavior and preferences at scale and that's truly a profound new way of working as well. >> That's interesting what you say cause you know, in tough times used to be okay, sales and engineering, put a brick wall around those and you know, you name it marketing, say, "Okay, cut." But now it's like, you go to marketing and say, "Okay, what's the data say, "how do we have to pivot?" And Scott, I wonder what have data and cloud really brought to the modern marketer that you might not have had before through to this modern era? >> Well, this era, I don't think there's ever been a better time to be a marketer than there is right now. And the primary reason is that we have access to data and insights like we've never had before and I'm not exaggerating when I say that I have a hundred times more access to data than I had a decade ago. It's just phenomenal. When you look at the power of cloud, search, AI, these new consumer experiences for analytics, we can do things in seconds that used to take days. And so it's become in us, as Denise said a super power for us to have access to so much data. And it's, you know, COVID has been hard. A lot of our marketing teams who never worked harder making this pivot from the physical world to the virtual world but they're, you know, at least we're working. And the other part of it is that digital has just created this phenomenal opportunity for us because the beauty of digital and digital transformation is that everything now is trackable, which makes it measurable and means that we can actually get insights that we can act on in a smarter way. And you know, it's worth giving an example. If you just look at this show, right? Like this event that we're viewing. In a physical world, all of you watching at home you'd be in front of us in a room and we'd be able to know if you're in the room, right? We'd track to the scanners when you walked in but that's basically it. At that point, we don't really get a good sense for how much you like, what we're saying. You know, maybe you filled out a survey, but only five to 10% of people ever do that. In a digital world, we know how long you stick around. And as a result, like it's easy, people can just with a click, you know, change the channel. And so the bar for content has gone way up as we do these events but we know how long people are sticking around. And that's, what's so special about it. You know, Denise and her team, as the host of this show they're going to know how long people watch this segment. And that knowing is powerful. I mean, it's simple as you know, using a product like ThoughtSpot, you could just ask a question, you know, how many, you know, what's the average view time by session and Bloomer chart pops up. You're going to know what's working and what's not. And that's something that you can take and act on in the future. And that's what our customers are doing. So, you know, Snowflake and ThoughtSpot, we share our customer with Hulu and they're tracking programs. So, what people are watching at home, how long they're watching, what they're watching next. And they're able to do that in a super granular way and improve their content as a result. And that's the power of this new world we live in that's made the cloud and data so accessible to folks like us. >> Well, thank you for that. And I want to come back to that notion and understand how you're bringing data into your marketing ops, but I want to bring Laura in. Laura, Wipro, you guys partner with a lot of brands, a lot of companies around the world. I mean, thousands of partners, obviously Snowflake in ThoughtSpot or two. How are you using data to optimize these co-marketing relationships? You know, specifically, what what are the trends that you're seeing around things like customer experience? >> So, you know, we use data for all of our marketing decisions, our own, as well as with our partners. And I think what's really been interesting about partner marketing data is we can feed that back to our sales team, right? So, it's very directional for them as well and their efforts moving forward. So, I think that's a place where specifically to partners, it's really powerful. We can also use our collected data to go out to customers to better effect. And then you know, regarding these trends, we just did a survey on the state of the intelligent enterprise. We interviewed 300 companies, US and UK, and there were three interesting I thought statistics relevant to this. Only 22% of the companies that we interviewed felt that their marketing was where it needed to be from an automation standpoint. So lots of room for us to grow, right? Lots of space for us to play. And 61% of them believe that it was critical that they implement this technology to become a more intelligent enterprise. But when they ranked on readiness by function, marketing came in six, right? So HR, RND, finance were all ahead of marketing followed by sales. You know, and then the final data point that I think was interesting was 40% of those agreed that the technology was the most important thing, that thought leadership was critical. You know, and I think that's where marketers really can bring our tried and true experience to bear and merge it with this technology. >> Great, thank you. So, Denise, I've been getting the Kool-Aid injection this week around Data Cloud. I've been pushing people but now that I have the CMO in front of me, I want to ask about the Data Cloud and what it means specifically for the customers and what are some of the learnings maybe that you've experienced that can support some of the things that that Laura and Scott were just discussing. >> Yeah, as Scott said before, idea of a hundred times more data than he ever has before. And that's again, if you look at all the companies we talked to around the world it's not about the amount of data that they have that is the problem, it's the ability to access that data. That data for most companies is trapped across silos, across the organization. It sits in data applications, systems or records. Some of that data sits with your partners that you want to access. And that's really what the data cloud comes in. Data cloud is really mobilizing that data for you. It brings all that data together for you in one place. So you can finally access that data and really provide ubiquitous access to that data to everyone in your organization that needs it and can truly unlock the value of that data. And from a marketing perspective, I mean, we are responsible for the customer experience you know, we provide to our customers and if you have access to all the data on your customers, that's when you have that to customer 360, that we've all been talking about for so many years. And if you have all that data, you can truly, you know, look at their, you know, buying behaviors, put all those dots together and create those exceptional customer experiences. You can do things such as the retailers do in terms of personal decision, for instance, right? And those are the types of experiences, you know, our customers are expecting today. They are expecting a 100% personalized experience for them you know, all the time. And if you don't have all the data, you can't really put those experiences together at scale. And that is really where the data cloud comes in. Again, the data cloud is not only about mobilizing your own data within your enterprise. It's also about having access to data from your partners or extending access to your own data in a secure way to your partners within your ecosystems. >> Yeah, so I'm glad you mentioned a couple of things. I've been writing about this a lot and in particularly the 360 that we were dying for, but haven't really been able to tap. I didn't call it the data cloud, I don't have a marketing gene. I had another sort of boring name for it, but I think there's similar vectors there. So I appreciate that. Scott, I want to come back to this notion of building data DNA in your marketing, you know, fluency and how you put data at the core of your marketing ops. I've been working with a lot of folks in banking and manufacturing and other industries that are that are struggling to do this. How are you doing it? What are some of the challenges that you can share and maybe some advice for your peers out there? >> Yeah, sure, you brought up this concept of data fluency and it's an important one. And there's been a lot of talk in the industry about data literacy and being able to read data. But I think it's more important to be able to speak data, to be fluent and as marketers, we're all storytellers. And when you combine data with storytelling, magic happens. And so, getting a data fluency is a great goal for us to have for all of the people in our companies. And to get to that end, I think one of the things that's happening is that people are hiring wrong and they're thinking about it, they're making some mistakes. And so a couple of things come to mind especially when I look at marketing teams that I'm familiar with. They're hiring a lot of data analysts and data scientists and those folks are amazing and every team needs them. But if you go too big on that, you do yourself a disservice. The second key thing is that you're basically giving your frontline folks, your marketing managers or people on the front lines, an excuse not to get involved with data. And then that's a big mistake because it used to be really hard. But with the technologies available to us now, these new consumer like experiences for data analytics, anybody can do it. And so we as leaders have to encourage them to do it. And I'll give you just a you know, an example, you know, I've got about 32 people on my marketing team and I don't have any data analysts on my team. Across our entire company, we have a couple of analysts and a couple of data engineers. And what's happening is the world is changing where those folks, they're enablers, they architect the system. They bring in the different data sources. They use technologies like Snowflake as being so great at making it easier for people to pull spectrum technology together and to get access to data out of it quickly, but they're pulling it together and then simple things like, "Hey I just want to see this "weekly instead of monthly." You don't need to waste your expensive data science talent. You know, Gardener puts a stat out there that 50% of data scientists are doing basic visualization work. That's not a good use of their time. The products are easy enough now that everyday marketing managers can do that. And when you have a marketing manager come to you and say, you know, "I just figured out "this campaign which looks great on the surface "is doing poorly from an ROI perspective. That's a magic moment. And so we all need to coach our teams to get there. And I would say, you know, lead by example, give them an opportunity to access data and turn it into a story, that's really powerful. And then lastly, praise people who do it, like, use it as something to celebrate inside our companies is a great way to kind of get this initiative. >> I love it. And talking about democratizing data and making it self service, people feel ownership. You know, Laura, Denise was talking about the ecosystem and you're kind of the ecosystem pro here. How does the ecosystem help marketers succeed? Maybe you can talk about the power of many versus the resource of one. >> Sure, you know, I think it's a game changer and it will continue to be. And I think it's really the next level for marketers to harness this power that's out there and use it, you know, and it's something that's important to us, but it's also something we're starting to see our customers demand. You know, we went from a one size fits all solution to they want to bring the best in class to their organization. We all need to be really agile and flexible right now. And I think this ecosystem allows that, you know, you think about the power of Snowflake, Snowflake mining data for you and then a ThoughtSpot really giving you the dashboard to have what you want. And then an implementation partner like a Wipro coming in, and really being able to plug in whatever else you need to deliver. And I think it's really super powerful and I think it gives us you know, it just gives us so much to play with and so much room to grow as marketers. >> Thank you, Denise, why don't you bring us home. We're almost out of time here, but marketing, art, science, both? What are your thoughts? >> Definitely both, I think that's the exciting part about marketing. It is a balancing act between art and science. Clearly, it's probably more science today than it used to be but the art part is really about inspiring change. It's about changing people's behavior and challenging the status quo, right? That's the art part. The science part, that's about making the right decisions all the time, right? It's making sure we are truly investing in what's going to drive revenue for us. >> Guys, thanks so much for coming on "theCUBE." Great discussion, I really appreciate it. Okay, and thank you for watching. Keep it right there. Wall-to-wall coverage of the Snowflake Data Cloud Summit on "theCUBE."
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Interview with VP of Strategy for Experian’s Marketing Services | Snowflake Data Cloud Summit
>> Hello everyone, and welcome back to our wall-to-wall coverage of the Datacloud summit, this is Dave Vellante, and we're seeing the emergence of a next generation workload in the cloud, more facile access, and governed sharing of data is accelerating time to insights and action. Alright, allow me to introduce our next guest. Aimee Irwin is here, she's the vice president of strategy for Experian, and Matt Glickman is VP of customer product strategy at Snowflake, with an emphasis on financial services, folks, welcome to theCUBE, thanks so much for coming on. >> Thanks Dave, nice to be here. >> Hey so Aimee, obviously 2020's been pretty unique and crazy and challenging time for a lot of people, I don't know why, I've been checking my credit score a lot more for some reason on the app, I love the app, I had to lock it the other day, I locked my credit, somebody tried to do, and it worked, I was so happy, so thank you for that. So, we know Experian, but there's a ton of data behind what you do, I wonder if you could share kind of where you sit in the data space, and how you've seen organizations leverage data up to this point, and really if you could address some of the changes you're seeing as a result of the pandemic, that would be great. >> Sure, sure. Well, as you mentioned, Experian is best known as a credit bureau. I work in our marketing services business unit, and what we do is we really help brands leverage the power of data and technology to make the right marketing decisions, and better understand and connect with consumers. So we offer marketers products around data, identity, activation, measurement, we have a consumer-view data file that's based on offline PII and contains demographic interest, transaction data, and other attributes on about 300 million people in the US. And on the identity side we've always been known for our safe haven, or privacy-friendly matching, that allows marketers to connect their first party data to Experian or other third parties, but in today's world, with the growth in importance of digital advertising, and consumer behavior shifting to digital, Experian also is working to connect that offline data to the digital world, for a complete view of the customer. You mentioned COVID, we actually, we serve many different verticals, and what we're seeing from our clients during COVID is that there's a varying impact of the pandemic. The common theme is that those who have successfully pivoted their businesses to digital are doing much better, as we all know, COVID accelerated very strong trends to digital, both in e-commerce and in media-viewing habits. We work with a lot of retailers, retail is a tale of two cities, with big box and grocery growing, and apparel retail really struggling. We've helped our clients, leveraging our data to better understand the shifts in these consumer behaviors, and better psych-map their customers during this really challenging time. So think about, there's a group of customers that is still staying home, that is sheltered in place, there's a group of customers starting to significantly vary their consumer behavior, but is starting to venture out a little, and then there's a group of customers that's doing largely what they did before, in a somewhat modified fashion, so we're helping our clients segment those customers into groups to try and understand the right messaging and right offers for each of those groups, and we're also helping them with at-risk audiences. So that's more on the financial side, which of your customers are really struggling due to the pandemic, and how do you respond. >> That's awesome, thank you. You know, it's funny, I saw a twitter poll today asking if we measure our screen time, and I said, "oh my, no." So, Matt, let me ask you, you spent a ton of time in financial services, you really kind of cut your teeth there, and it's always been very data-oriented, you're seeing a lot of changes, tell us about how your customers are bringing it together, data, the skills, the people, obviously a big part of the equation, and applications to really put data at the center of the universe, what's new and different that these companies are getting out of the investments in data and skills? >> That's a great question, the acceleration that Aimee mentioned is real. We're seeing, particularly this year, but I think even in the past few years, the reluctance of customers to embrace the cloud is behind us, and now there's this massive acceleration to be able to go faster, and in some ways, the new entrants into this category have an advantage versus the companies that have been in this space, whether it's financial services or beyond, and in a lot of ways, they all are seeing the cloud and services like Snowflake as a way to not only catch up, but leapfrog your competitors, and really deliver a differentiated experience to your customers, to your business, internally or externally. And this past, however long this crisis has been going on, has really only accelerated that, because now there's a new demand to understand your customer better, your business better, with your traditional data sources, and also new, alternative data sources, and also being able to take a pulse. One of the things that we learned, which was an eye-opening experience, was as the crisis unfolded, one of our data partners decided to take the datasets about where the cases were happening from the Johns Hopkins, and World Health Organization, and put that on our platform, and it became a runaway hit. Thousands of our customers overnight were using this data to understand how their business was doing, versus how the crisis was unfolding in real time. And this has been a game-changer, and it's only scratching the surface of what now the world will be able to do when data is really at their fingertips, and you're not hindered by your legacy platforms. >> I wrote about that back in the early days of the pandemic when you guys did that, and talked about some of the changes that you guys enabled, and you know, you're right about cloud, in financial services cloud used to be an evil word, and now it's almost, it's become a mandate. Aimee, I wonder if you could tell us a little bit more about what your customers are having to work through in order to achieve some of these outcomes. I mean, you know, I'm interested in the starting point, I've been talking a lot, and writing a lot, and talking to practitioners about what I call the data life cycle, sometimes people call it the data pipeline, it's a complicated matter, but those customers and companies that can put data at the center and really treat that pipeline as the heart of their organization, if you will, are really succeeding. What are you seeing, and what really is the starting point, there? >> Yes, yeah, that's a good question, and as you mentioned, first party, I mean we start with first party data, right? First party data is critical to understanding consumers. And different verticals, different companies, different brands have varying levels of first party data. So a retailers going to have a lot more first party data, a financial services company, than say, an auto manufacturer. And while many marketers have that first party data, to really have a 360 view of the customer, they need third party data as well, and that's where Experian comes in, we help brands connect those disparate datasets, both first and third party data to better understand consumers, and create a single customer view, which has a number of applications. I think the last stat I heard was that there's about eight devices, on average, per person. I always joke that we're going to have these enormous, and that number's growing, we're going to have these enormous charging stations in our house, and I think we already do, because of all the different devices. And we seamlessly move from device to device, along our customer journey, and, if the brand doesn't understand who we are, it's much harder for the brand to connect with consumers and create a positive customer experience. And we cite that about 95 percent of companies, they are looking to achieve that single customer view, they recognize that they need that, and they've aligned various teams from e-commerce, to marketing, to sales, to at a minimum adjust their first party data, and then connect that data to better understand consumers. So, consumers can interact with a brand through a website, a mobile app, in-store visits, you know, by the phone, TV ads, et cetera, and a brand needs to use all of those touchpoints, often collected by different parts of the organization, and then add in that third party data to really understand the consumers. In terms of specific use cases, there's about three that come to mind. So first there's relevant advertising, and reaching the right customer, there's measurement, so being able to evaluate your advertising efforts, if you see an ad on, if I see an ad on my mobile, and then I buy by visiting a desktop website, understanding, or I get a direct mail piece, understanding that those interactions are all connected to the same person is critical for measurement. And then there's personalization, which includes improved customer experience amongst your own touchpoints with that consumer, personalized marketing communication, and then of course analytics, so those are the use cases we're seeing. >> Great, thank you Aimee. Now Matt, you can't really talk about data without talking about governance and compliance, and I remember back in 2006, when the federal rules of civil procedure went in, it was easy, the lawyers just said, "no, nobody can have access," but that's changed, and one of the things I like about what Snowflake's doing with the data cloud is it's really about democratizing access, but doing so in a way that gives people confidence that they only have access to the right data. So maybe you could talk a little bit about how you're thinking about this topic, what you're doing to help customers navigate, which has traditionally been such a really challenging problem. >> Another great question, this is where I think the major disruption is happening. And what Aimee described, being able to join together first and third party datasets, being able to do this was always a challenge, because data had to be moved around, I had to ship my first party data to the other side, and the third party data had to be shipped to me, and being able to join those datasets together was problematic at best, and now with the focus on privacy and protecting PII, this is something that has to change, and the good news is, with the data cloud, data does not have to move. Data can stay where it belongs, Experian can keep its data, Experian's customers can hold onto their data, yet the data can be joined together on this universal, global platform that we call the data cloud. On top of that, and particularly with the regulations that are coming out that are going to prevent data from being collected on either a mobile device or as cookies on web browsers, new approaches, and we're seeing this a lot in our space, both in financials and media, is to set up these data clean rooms, where both sides can give access to one another, but not have to reveal any PII to do that join. This is going to be huge, now you actually can protect your customers' and your consumers' private identities, but still accomplish that join that Aimee mentioned, to be able to relate the cause and effect of these campaigns, and really understand the signals that these datasets are trying to say about one another, again without having to move data, without having to reveal PII, we're seeing this happening now, this is the next big thing, that we're going to see explode over the months and years to come. >> I totally agree, massive changes coming in public policy in this area, and we only have a few minutes left, and I wonder if for our audience members that are looking for some advice, what's the, Aimee, what's the one thing you'd recommend they start doing differently, or consider putting in place that's going to set them up for success over the next decade? >> Yeah, that's a good question. You know, I think, I always say, first, harness all of your first party data across all touchpoints, get that first party data in one place and working together, second, connect that data with trusted third parties, and Matt suggested some ways to do that, and then third, always put the customer first, speak their language, where and when they want to be reached out to, and use the information you have to really create a better customer experience for your customers. >> Matt, what would you add to that? Bring us home, if you would. >> Applications. The idea that data, your data can now be pulled into your own business applications the same way that Netflix and Spotify are pulled into your consumer and lifestyle applications, again, without data moving, these personalized application experiences is what I encourage everyone to be thinking about from first principles. What would you do in your next app that you're going to build, if you had all your consumers, if the consumers had access to their data in the app, and not having to think about things from scratch, leverage the data cloud, leverage these service providers like Experian, and build the applications of tomorrow. >> I'm super excited when I talk to practitioners like yourselves, about the future of data, guys, thanks so much for coming on theCUBE, it was a really a pleasure having you, and I hope we can continue this conversation in the future. >> Thank you. >> Thanks. >> Alright, thank you for watching, keep it right there, we got great content, and tons of content coming at the Snowflake data cloud summit, this is Dave Vellante for theCUBE, keep it right there.
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Democratizing AI & Advanced Analytics with Dataiku x Snowflake | Snowflake Data Cloud Summit
>> My name is Dave Vellante. And with me are two world-class technologists, visionaries and entrepreneurs. Benoit Dageville, he co-founded Snowflake and he's now the President of the Product Division, and Florian Douetteau is the Co-founder and CEO of Dataiku. Gentlemen, welcome to the cube to first timers, love it. >> Yup, great to be here. >> Now Florian you and Benoit, you have a number of customers in common, and I've said many times on theCUBE, that the first era of cloud was really about infrastructure, making it more agile, taking out costs. And the next generation of innovation, is really coming from the application of machine intelligence to data with the cloud, is really the scale platform. So is that premise relevant to you, do you buy that? And why do you think Snowflake, and Dataiku make a good match for customers? >> I think that because it's our values that aligned, when it gets all about actually today, and knowing complexity of our customers, so you close the gap. Where we need to commoditize the access to data, the access to technology, it's not only about data. Data is important, but it's also about the impacts of data. How can you make the best out of data as fast as possible, as easily as possible, within an organization. And another value is about just the openness of the platform, building a future together. Having a platform that is not just about the platform, but also for the ecosystem of partners around it, bringing the level of accessibility, and flexibility you need for the 10 years of that. >> Yeah, so that's key, that it's not just data. It's turning data into insights. Now Benoit, you came out of the world of very powerful, but highly complex databases. And we know we all know that you and the Snowflake team, you get very high marks for really radically simplifying customers' lives. But can you talk specifically about the types of challenges that your customers are using Snowflake to solve? >> Yeah, so the challenge before snowflake, I would say, was really to put all the data in one place, and run all the computes, all the workloads that you wanted to run against that data. And of course existing legacy platforms were not able to support that level of concurrency, many workload, we talk about machine learning, data science, data engineering, data warehouse, big data workloads, all running in one place didn't make sense at all. And therefore be what customers did this to create silos, silos of data everywhere, with different system, having a subset of the data. And of course now, you cannot analyze this data in one place. So Snowflake, we really solved that problem by creating a single architecture where you can put all the data into cloud. So it's a really cloud native. We really thought about how solve that problem, how to create, leverage cloud, and the elasticity of cloud to really put all the data in one place. But at the same time, not run all workload at the same place. So each workload that runs in Snowflake, at its dedicated compute resources to run. And that makes it agile, right? Florian talked about data scientist having to run analysis, so they need a lot of compute resources, but only for a few hours. And with Snowflake, they can run these new workload, add this workload to the system, get the compute resources that they need to run this workload. And then when it's over, they can shut down their system, it will automatically shut down. Therefore they would not pay for the resources that they don't use. So it's a very agile system, where you can do this analysis when you need, and you have all the power to run all these workload at the same time. >> Well, it's profound what you guys built. I mean to me, I mean of course everybody's trying to copy it now, it was like, I remember that bringing the notion of bringing compute to the data, in the Hadoop days. And I think that, as I say, everybody is sort of following your suit now or trying to. Florian, I got to say the first data scientist I ever interviewed on theCUBE, it was the amazing Hillary Mason, right after she started at Bitly, and she made data sciences sounds so compelling, but data science is a hard. So same question for you, what do you see as the biggest challenges for customers that they're facing with data science? >> The biggest challenge from my perspective, is that once you solve the issue of the data silo, with Snowflake, you don't want to bring another silo, which will be a silo of skills. And essentially, thanks to the talent gap, between the talent available to the markets, or are released to actually find recruits, train data scientists, and what needs to be done. And so you need actually to simplify the access to technologies such as, every organization can make it, whatever the talent, by bridging that gap. And to get there, there's a need of actually backing up the silos. Having a collaborative approach, where technologies and business work together, and actually all puts up their ends into those data projects together. >> It makes sense, Florain let's stay with you for a minute, if I can. Your observation space, it's pretty, pretty global. And so you have a unique perspective on how can companies around the world might be using data, and data science. Are you seeing any trends, maybe differences between regions, or maybe within different industries? What are you seeing? >> Yeah, definitely I do see trends that are not geographic, that much, but much more in terms of maturity of certain industries and certain sectors. Which are, that certain industries invested a lot, in terms of data, data access, ability to store data. As well as experience, and know region level of maturity, where they can invest more, and get to the next steps. And it's really relying on the ability of certain leaders, certain organizations, actually, to have built these long-term data strategy, a few years ago when no stats reaping of the benefits. >> A decade ago, Florian, Hal Varian famously said that the sexy job in the next 10 years will be statisticians. And then everybody sort of changed that to data scientist. And then everybody, all the statisticians became data scientists, and they got a raise. But data science requires more than just statistics acumen. What skills do you see as critical for the next generation of data science? >> Yeah, it's a great question because I think the first generation of data scientists, became data scientists because they could have done some Python quickly, and be flexible. And I think that the skills of the next generation of data scientists will definitely be different. It will be, first of all, being able to speak the language of the business, meaning how you translates data insight, predictive modeling, all of this into actionable insights of business impact. And it would be about how you collaborate with the rest of the business. It's not just how fast you can build something, how fast you can do a notebook in Python, or do predictive models of some sorts. It's about how you actually build this bridge with the business, and obviously those things are important, but we also must be cognizant of the fact that technology will evolve in the future. There will be new tools, new technologies, and they will still need to keep this level of flexibility to understand quickly what are the next tools they need to use a new languages, or whatever to get there. >> As you look back on 2020, what are you thinking? What are you telling people as we head into next year? >> Yeah, I think it's very interesting, right? This crises has told us that the world really can change from one day to the next. And this has dramatic and perform the aspects. For example companies all of a sudden, show their revenue line dropping, and they had to do less with data. And some other companies was the reverse, right? All of a sudden, they were online like Instacart, for example, and their business completely changed from one day to the other. So this agility of adjusting the resources that you have to do the task, and need that can change, using solution like Snowflake really helps that. Then we saw both in our customers. Some customers from one day to the next, were growing like big time, because they benefited from COVID, and their business benefited. But others had to drop. And what is nice with cloud, it allows you to adjust compute resources to your business needs, and really address it in house. The other aspect is understanding what happening, right? You need to analyze. We saw all our customers basically, wanted to understand what is the going to be the impact on my business? How can I adapt? How can I adjust? And for that, they needed to analyze data. And of course, a lot of data which are not necessarily data about their business, but also they are from the outside. For example, COVID data, where is the States, what is the impact, geographic impact on COVID, the time. And access to this data is critical. So this is the premise of the data cloud, right? Having one single place, where you can put all the data of the world. So our customer obviously then, started to consume the COVID data from that our data marketplace. And we had delete already thousand customers looking at this data, analyzing these data, and to make good decisions. So this agility and this, adapting from one hour to the next is really critical. And that goes with data, with cloud, with interesting resources, and that doesn't exist on premise. So indeed I think the lesson learned is we are living in a world, which is changing all the time, and we have to understand it. We have to adjust, and that's why cloud some ways is great. >> Excellent thank you. In theCUBE we like to talk about disruption, of course, who doesn't? And also, I mean, you look at AI, and the impact that it's beginning to have, and kind of pre-COVID. You look at some of the industries that were getting disrupted by, everyone talks about digital transformation. And you had on the one end of the spectrum, industries like publishing, which are highly disrupted, or taxis. And you can say, okay, well that's Bits versus Adam, the old Negroponte thing. But then the flip side of, you say look at financial services that hadn't been dramatically disrupted, certainly healthcare, which is ripe for disruption, defense. So there a number of industries that really hadn't leaned into digital transformation, if it ain't broke, don't fix it. Not on my watch. There was this complacency. And then of course COVID broke everything. So Florian I wonder if you could comment, what industry or industries do you think are going to be most impacted by data science, and what I call machine intelligence, or AI, in the coming years and decade? >> Honestly, I think it's all of them, or at least most of them, because for some industries, the impact is very visible, because we have talking about brand new products, drones, flying cars, or whatever that are very visible for us. But for others, we are talking about a part from changes in the way you operate as an organization. Even if financial industry itself doesn't seem to be so impacted, when you look at it from the consumer side, or the outside insights in Germany, it's probably impacted just because the way you use data (mumbles) for flexibility you need. Is there kind of the cost gain you can get by leveraging the latest technologies, is just the numbers. And so it's will actually comes from the industry that also. And overall, I think that 2020, is a year where, from the perspective of AI and analytics, we understood this idea of maturity and resilience, maturity meaning that when you've got to crisis you actually need data and AI more than before, you need to actually call the people from data in the room to take better decisions, and look for one and a backlog. And I think that's a very important learning from 2020, that will tell things about 2021. And the resilience, it's like, data analytics today is a function transforming every industries, and is so important that it's something that needs to work. So the infrastructure needs to work, the infrastructure needs to be super resilient, so probably not on prem or not fully on prem, at some point. And the kind of resilience where you need to be able to blend for literally anything, like no hypothesis in terms of BLOs, can be taken for granted. And that's something that is new, and which is just signaling that we are just getting to a next step for data analytics. >> I wonder Benoir if you have anything to add to that. I mean, I often wonder, when are machines going to be able to make better diagnoses than doctors, some people say already. Will the financial services, traditional banks lose control of payment systems? What's going to happen to big retail stores? I mean, maybe bring us home with maybe some of your finals thoughts. >> Yeah, I would say I don't see that as a negative, right? The human being will always be involved very closely, but then the machine, and the data can really help, see correlation in the data that would be impossible for human being alone to discover. So I think it's going to be a compliment not a replacement. And everything that has made us faster, doesn't mean that we have less work to do. It means that we can do more. And we have so much to do, that I will not be worried about the effect of being more efficient, and bare at our work. And indeed, I fundamentally think that data, processing of images, and doing AI on these images, and discovering patterns, and potentially flagging disease way earlier than it was possible. It is going to have a huge impact in health care. And as Florian was saying, every industry is going to be impacted by that technology. So, yeah, I'm very optimistic. >> Great, guys, I wish we had more time. I've got to leave it there, but so thanks so much for coming on theCUBE. It was really a pleasure having you.
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Data Cloud Catalysts - Women in Tech | Snowflake Data Cloud Summit
>> Hi and welcome to Data Cloud catalyst Women in Tech Round Table Panel discussion. I am so excited to have three fantastic female executives with me today, who have been driving transformations through data throughout their entire career. With me today is Lisa Davis, SVP and CIO OF Blue shield of California. We also have Nishita Henry who is the Chief Innovation Officer at Deloitte and Teresa Briggs who is on a variety of board of directors including our very own Snowflake. Welcome ladies. >> Thank you. >> So I am just going to dive right in, you all have really amazing careers and resumes behind you, am really curious throughout your career, how have you seen the use of data evolve throughout your career and Lisa am going to start with you. >> Thank you, having been in technology my entire career, technology and data has really evolved from being the province of a few in an organization to frankly being critical to everyone's business outcomes. Now every business leader really needs to embrace data analytics and technology. We've been talking about digital transformation, probably the last five, seven years, we've all talked about, disrupt or be disrupted, At the core of that digital transformation is the use of data. Data and analytics that we derive insights from and actually improve our decision making by driving a differentiated experience and capability into market. So data has involved as being I would say almost tactical, in some sense over my technology career to really being a strategic asset of what we leverage personally in our own careers, but also what we must leverage as companies to drive a differentiated capability to experience and remain relative in the market today. >> Nishita curious your take on, how you have seen data evolve? >> Yeah, I agree with Lisa, it has definitely become a the lifeblood of every business, right? It used to be that there were a few companies in the business of technology, every business is now a technology business. Every business is a data business, it is the way that they go to market, shape the market and serve their clients. Whether you're in construction, whether you're in retail, whether you're in healthcare doesn't matter, right? Data is necessary for every business to survive and thrive. And I remember at the beginning of my career, data was always important, but it was about storing data, it was about giving people individual reports, it was about supplying that data to one person or one business unit in silos. And it then evolved right over the course of time into integrating data into saying, alright, how does one piece of data correlate to the other and how can I get insights out of that data? Now, its gone to the point of how do I use that data to predict the future? How do I use that data to automate the future? How do I use that data not just for humans to make decisions, but for other machines to make decisions, right? Which is a big leap and a big change in how we use data, how we analyze data and how we use it for insights and involving our businesses. >> Yeah its really changed so tremendously just in the past five years, its amazing. So Teresa we've talked a lot about the Data Cloud, where do you think we are heading with that and also how can future leaders really guide their careers in data especially in those jobs where we don't traditionally think of them in the data science space? Teresa your thoughts on that. >> Yeah, well since I'm on the Snowflake Board, I'll talk a little bit about the Snowflake Data Cloud, we're getting your company's data out of the silos that exist all over your organization. We're bringing third party data in to combine with your own data and we're wrapping a governance structure around it and feeding it out to your employees so they can get their jobs done, as simple as that. I think we've all seen the pandemic accelerate the digitization of our work. And if you ever doubted that the future of work is here, it is here and companies are scrambling to catch up by providing the right amount of data, collaboration tools, workflow tools for their workers to get their jobs done. Now, it used to be as prior people have mentioned that in order to work with data you had to be a data scientist, but I was an auditor back in the day we used to work on 16 column spreadsheets. And now if you're an accounting major coming out of college joining an auditing firm, you have to be tech and data savvy because you're going to be extracting, manipulating, analyzing and auditing data, that massive amounts of data that sit in your clients IT systems. I'm on the board of Warby Parker, and you might think that their most valuable asset is their amazing frame collection, but it's actually their data, their 360 degree view of the customer. And so if you're a merchant, or you're in strategy, or marketing or talent or the Co-CEO, you're using data every day in your work. And so I think it's going to become a ubiquitous skill that any anyone who's a knowledge worker has to be able to work with data. >> Yeah I think its just going to be organic to every role going forward in the industry. So, Lisa curious about your thoughts about Data Cloud, the future of it and how people can really leverage it in their jobs for future leaders. >> Yeah, absolutely most enterprises today are, I would say, hybrid multicloud enterprises. What does that mean? That means that we have data sitting on-prem, we have data sitting in public clouds through software as a service applications. We have a data everywhere. Most enterprises have data everywhere, certainly those that have owned infrastructure or weren't born on the web. One of the areas that I love that Data Cloud is addressing is area around data portability and mobility. Because I have data sitting in various locations through my enterprise, how do I aggregate that data to really drive meaningful insights out of that data to drive better business outcomes? And at Blue Shield of California, one of our key initiatives is what we call an Experienced Cube. What does that mean? That means how do I drive transparency of data between providers, members and payers? So that not only do I reduce overhead on providers and provide them a better experience, our hospital systems are doctors, but ultimately, how do we have the member have it their power of their fingertips the value of their data holistically, so that we're making better decisions about their health care. One of the things Teresa was talking about, was the use of this data and I would drive to data democratization. We got to put the power of data into the hands of everyone, not just data scientists, yes we need those data scientists to help us build AI models to really drive and tackle these tough old, tougher challenges and business problems that we may have in our environments. But everybody in the company both on the IT side, both on the business side, really need to understand of how do we become a data insights driven enterprise, put the power of the data into everyone's hands so that we can accelerate capabilities, right? And leverage that data to ultimately drive better business results. So as a leader, as a technology leader, part of our responsibility, our leadership is to help our companies do that. And that's really one of the exciting things that I'm doing in my role now at Blue Shield of California. >> Yeah its really, really exciting time. I want to shift gears a little bit and focus on women in Tech. So I think in the past five to ten years there has been a lot of headway in this space but the truth is women are still under represented in the tech space. So what can we do to attract more women into technology quite honestly. So Nishita curious what your thoughts are on that? >> Great question and I am so passionate about this for a lot of reasons, not the least of which is I have two daughters of my own and I know how important it is for women and young girls to actually start early in their love for technology and data and all things digital, right? So I think it's one very important to start early started early education, building confidence of young girls that they can do this, showing them role models. We at Deloitte just partnered with LV Engineer to actually make comic books centered around young girls and boys in the early elementary age to talk about how heroes in tech solve everyday problems. And so really helping to get people's minds around tech is not just in the back office coding on a computer, tech is about solving problems together that help us as citizens, as customers, right? And as humanity, so I think that's important. I also think we have to expand that definition of tech, as we just said it's not just about right, database design, It's not just about Java and Python coding, it's about design, it's about the human machine interfaces, it's about how do you use it to solve real problems and getting people to think in that kind of mindset makes it more attractive and exciting. And lastly, I'd say look we have a absolute imperative to get a diverse population of people, not just women, but minorities, those with other types of backgrounds, disabilities, et cetera involved because this data is being used to drive decision making in all involved, right, and how that data makes decisions, it can lead to unnatural biases that no one intended but can happen just 'cause we haven't involved a diverse enough group of people around it. >> Absolutely, lisa curious about your thoughts on this. >> I agree with everything Nishita said, I've been passionate about this area, I think it starts with first we need more role models, we need more role models as women in these leadership roles throughout various sectors. And it really is it starts with us and helping to pull other women forward. So I think certainly it's part of my responsibility, I think all of us as female executives that if you have a seat at the table to leverage that seat at the table to drive change, to bring more women forward more diversity forward into the boardroom and into our executive suites. I also want to touch on a point Nishita made about women we're the largest consumer group in the company yet we're consumers but we're not builders. This is why it's so important that we start changing that perception of what tech is and I agree that it starts with our young girls, we know the data shows that we lose our like young girls by middle school, very heavy peer pressure, it's not so cool to be smart, or do robotics, or be good at math and science, we start losing our girls in middle school. So they're not prepared when they go to high school, and they're not taking those classes in order to major in these STEM fields in college. So we have to start the pipeline early with our girls. And then I also think it's a measure of what your boards are doing, what is the executive leadership in your goals around diversity and inclusion? How do we invite more diverse population to the decision making table? So it's really a combination of efforts. One of the things that certainly is concerning to me is during this pandemic, I think we're losing one in four women in the workforce now because of all the demands that our families are having to navigate through this pandemic. The last statistic I saw in the last four months is we've lost 850,000 women in the workforce. This pipeline is critical to making that change in these leadership positions. >> Yeah its really a critical time and now we are coming to the end of this conversation I want to ask you Teresa what would be a call to action to everyone listening both men and women since its to be solved by everyone to address the gender gap in the industry? >> I'd encourage each of you to become an active sponsor. Research shows that women and minorities are less likely to be sponsored than white men. Sponsorship is a much more active form than mentorship. Sponsorship involves helping someone identify career opportunities and actively advocating for them and those roles opening your network, giving very candid feedback. And we need men to participate too, there are not enough women in tech to pull forward and sponsor the high potential women that are in our pipelines. And so we need you to be part of the solution. >> Nishita real quickly what would be your call to action to everyone? >> I'd say look around your teams, see who's on them and make deliberate decisions about diversifying those teams, as positions open up, make sure that you have a diverse set of candidates, make sure that there are women that are part to that team and make sure that you are actually hiring and putting people into positions based on potential not just experience. >> And real quickly Lisa, we'll close it out with you what would your call to action be? >> Wow, it's hard to what Nishita and what Tricia shared I think we're very powerful actions. I think it starts with us. Taking action at our own table, making sure you're driving diverse panels and hiring setting goals for the company, having your board engaged and holding us accountable and driving to those goals will help us all see a better outcome with more women at the executive table and diverse populations. >> Great advice and great action for all of us to take. Thank you all so much for spending time with me today and talking about this really important issue, I really appreciate it. Stay with us.
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Kent Graziano and Felipe Hoffa, Snowflake | Snowflake Data Cloud Summit 2020
(upbeat music) >> From the CUBE studios in Palo Alto, in Boston, connecting with thought leaders all around the world. This is a CUBE conversation. >> Hi everyone, this is Dave Vellante from the CUBE. And we're getting ready for the Snowflake Data cloud summit four geographies, eight tracks more than 40 sessions for this global event. Starts on November 17th, where we're tracking the rise of the Data cloud. You're going to hear a lot about that, now, by now, you know, the story of Snowflake or you know, what maybe you don't but a new type of cloud native database was introduced in the middle part of last decade. And a new set of analytics workloads has emerged that is powering a transformation within organizations. And it's doing this by putting data at the core of businesses and organizations. You know, for years we marched to the cadence of Moore's law. That was the innovation engine of our industry, but now that's changed it's data plus machine intelligence plus cloud. That's the new innovation cocktail for the technology industry and industries overall. And at the Data cloud summit we'll hear from Snowflake executives, founders, technologists, customers, and ecosystems partners. And of course, you going to hear from interviews on the CUBE. So, let's dig in a little bit more and help me are two Snowflake experts. Felipe Hoffa is a data cloud advocate and Kent Graziano is a chief technical evangelist post at Snowflake. Gents, great to see you. Thanks for coming on. >> Yeah, thanks for having us on, this is great. >> Thank you. >> So guys first, I got to congratulate you on getting to this point. You've achieved beyond escape velocity and obviously one of the most important IPOs of the year, but you got a lot of work to do. I know that what, what are the substantive aspects behind the Data cloud? >> I mean, it's a new concept right? We've been talking about infrastructure clouds and SaaS applications living in application clouds and Data cloud is the ability to really share all that data that we've been collected. You know, we've spent what how many a decade or more with big data now but have we been able to use it effectively? And that's really where the Data cloud is coming in and Snowflake and making that a more seamless, friendly, easy experience to get access to the data. I've been in data warehousing for nearly 30 years now. And our dream has always been to be able to augment an organization's analytics with data from outside their organization. And that's just been a massive pain in the neck with having to move files around and replicate the data and maybe losing track of where it came from or where it went. And the Data cloud is really giving our customers the ability to do that in a much more governed way, a much more seamless way and really make it push button to give anyone access to the data they need and have the performance to do the analytics in near real time. It's total game changer is as you already know and just it's crazy what we're able to do today compared it to what we could do when I started out in my career. >> Well, I'm going to come back to that 'cause I want to tap your historical perspective, but Felipe let me ask you, So, why did you join Snowflake? You're you're the newbie here? What attracted you? >> Exactly? I'm the newbie, I used to work at Google until August. I was there for 10 years. I was a developer advocate there also for data you might have heard about the BigQuery. I was doing a lot of that. And then as time went by Snowflake started showing up more and more in my feeds within my customers in my community. And it came the time, well, I felt that like, you know, when wherever you're working, once in a while you think I should leave this place I should try something new, I should move my career forward. While at Google, I thought that so many times, as anyone would do, and it was only when Snowflake showed up, like where Snowflake is going now, why Snowflake is being received by all the customers that I saw this opportunity. And I decided that moving to Snowflake would be a step forward for me. And so far I'm pretty happy, like the timing has been incredible, but more than the timing and everything, it's really, really a great place for data. What I love first is data, sharing data, analyzing data and how Snowflake is doing it's for me to mean phenomenal. >> So, Kent, I want to come back to you and I say tap maybe your historical perspective here. And you said it's always been a dream that you could do these other things bringing in external data. I would say this, that I don't want to push a little bit on this because I have often said that the EDW marketplace really never lived up to its promises of 360 degree views of the customer real time or near real time analytics. And, and it really has been as you kind of described are a real challenge for a lot of organizations. When Hadoop came in we got excited that it was going to actually finally live up to that vision and, and duped it a lot and don't get me wrong, I mean, the whole concept of bring that compute to data and lowering the cost and so forth. But it certainly didn't minimize complexity. And, and it seems like, feels like Snowflake is on the cusp of actually delivering on that promise that we've been talking about for 30 years. I wonder, if you could share your perspective is it, are we going to get there this time? >> Yeah. And as far as I can tell working with all of our customers some of them are there. I mean, they thought through those struggles that you were talking about that I saw throughout my career and now with getting on Snowflake they're delivering customer 360 they're integrating weblogs and IOT data with structured data from their ERP systems or CRM systems, their supply chain systems. And it really is coming to fruition. I mean, the industry leaders, you know, Bill Inman and Claudia Imhoff, they've had this vision the whole time but the technology just wasn't able to support it. And the cloud, as we said about the internet, changed everything. And then Ben wine teary, and they're in their vision and building the system, taking the best concepts from the Hadoop world and the data Lake world and the enterprise data warehouse world and putting it all together into this, this architecture that's now Snowflake and the Data cloud solve it. I mean, it's the classic benefit of hindsight is 2020 after years in the industry, they'd seen these problems and said like, how can we solve them? Does the Cloud let us solve these problems? And the answer was yes, but it did require writing everything from scratch and starting over with, because the architecture of the Cloud just allows you to do things that you just couldn't do before. >> Yeah. I'm glad you brought up you know, some of the originators of the data warehouse because it really wasn't their fault. They were trying to solve a problem. It was the marketers that took it and really kind of made promises that they couldn't keep. But, the reality is when you talk to customers in the so old EDW days and this is the other thing I want to tap you guys' brains on. It was very challenging. I mean, one customer one time referred to it as a snake, swallowing a basketball. And what he meant by that is every time there's a change Sarbanes Oxley comes and we have to ingest all this new data. It's like, Oh, it's to say everything slows down to a grinding halt. Every time Intel came out with a new microprocessor, they would go out and grab a new server as fast as they possibly could. He called it chasing the chips and it was this endless cycle of pain. And so, you know, the originators of the data whereas they didn't have the compute power they didn't have the Cloud. And so, and of course they didn't have the 30, 40 years of pain to draw upon. But I wonder if you could, could maybe talk a little bit about the kinds of things that can be done now that we haven't been able to do here to form. >> Well, yeah. I remember early on having a conversation with Bill about this idea of near real time data warehousing and saying, is this real, is this something really people need? And at the time he was a couple of decades ago, he said now to them they just want to load their data sooner than once a month. That was the goal. And that was going to be near real time for them. And, but now I'm seeing it with our customers. It's like, now we can do it, you know, with things like the Kafka technology and snow pipe in Snowflake that people are able to get that refresh way faster and have near real time analytics access to that data in a much more timely manner. And so it really is coming true. And the, the compute power that's there, as you said, we've now got this compute power in the Cloud that we never dreamed of. I mean, you would think of only certain, very large, massive global companies or governments could afford super computers. And that's what it would have taken. And now we've got nearly the power of a super computer in our mobile device that we all carry around with us. So being able to harness all that now in the Cloud is really opening up opportunities to do things with data and access data in a way that, again really, we just kind of dreamed of before as like we can democratize data when we get to this point. And I think that's where we are. We're at that inflection point where now it's possible to do it. So the challenge on organizations is going to be how do we do it effectively? How do we do it with agility? And how do we do it in a governed manner? You mentioned Sarbanes Oxley, GDPR, CCPA, all of those are out there. And so we have all of that as well. And so that's where we're going to get into it, right into the governance and being able to do that in a very quick, flexible, extensible manner and Snowflakes really letting people do it now. >> Well, yeah. And you know, again, we've been talking about Hadoop and I, again, for all my fond thoughts of that era, and it's not like Hadoop is gone but it was a lot of excitement around it, but governance was a huge problem. And it was kind of a bolt on. Now, Felipe I going to ask you, like, when you think about a company like Google, your former employer, you know, data is at the core of their business. And so many companies the data is not at the core of their business. Something else is, it's a process or a manufacturing facility or whatever it is. And the data is sort of on the outskirts. You know, we often talk about in, in stove pipes. And so we're now seeing organizations really put data at the core of their, it becomes central to their DNA. I'm curious as to your thoughts on that. And also, if you've got a lot of experience with developers, is there a developer angle here in this new data world? >> For sure, I mean, I love seeing everything like throughout my career at Google and my two months here and talking to so many companies, you never thought before like these are database companies but they are the ones that keep rowing. The ones that keep moving to the next stage of their development is because they are focusing on data. They are adapting the processes, they are learning from it. Me, I focus a lot on developers. So, I met when I started this career as an advocate of first, I was a software engineer and my work so far, has we worked, I really loved talking to the engineers on the other companies. Like, maybe I'm not the one solving the business problem, but at the end of the day, when these companies have a business problem that they want to grow, they want to have data. There are other engineers that are scientists like me that want to work for the company and bring the best technology to solve the problems. And Yeah, there's so much where data can help, yes, as we evolved the system for the company, and also for us, for understanding the systems things like of survivability, and recently there was a big company a big launch on survivability (indistinct) whether they are running all of their data warehousing needs. And all of that needs on snowflake, just because running these massive systems and being able to see how they're working generates a lot of data. And then how do you manage it? How do you analyze it? Or Snowflake is really there to help cover the two areas. >> It's interesting my business partner, John farrier cohost of the CUBE, he said, gosh I would say middle of the last decade, maybe even around the time 2013, when Snowflake was just coming out, he said, he predicted the data would be the new development kit. And it's really at the center of a lot of the data life cycle the what I call the data pipelines. I know people use that term differently but I'm very excited about the Data cloud summit and what we're going to learn there. And I get to interview a lot of really cool people. So, I appreciate you guys coming up, but, Kent who should attend the Data cloud summit, I mean, what should they expect to learn? >> Well, as you said earlier, Dave, there's so many tracks and there's really kind of something for everyone. So, we've got a track on unlocking the value of the Data cloud, which is really going to speak to the business leaders, you know, as to what that vision is, what can we do from an organizational perspective with the Data cloud to get that value from the data to move our businesses forward. But we've also done for the technicians migrating to snowflake. Sessions on how to do the migration, modernizing your data Lake, data science, how to do analytics with the, and data science in Snowflake and in the Data cloud, and even down to building apps. So the developers and building data products. So, you know, we've got stuff for developers, we've got stuff for data scientists. We've got stuff for the data architects like myself and the data engineers on how to build all of this out. And then there's going to be some industry solution spotlights as well. So we can talk about different verticals folks in FinTech and healthcare, there's going to be stuff for them. And then for our data superheroes we have a hallway track where we're going to get talks from the folks that are in our data superheroes which is really our community advocacy program. So these are folks who are out there in the trenches using Snowflake delivering value at their organizations. And they're going to talk down and dirty. How did they make this stuff happen? So it's going to be to some hope, really something for everyone, fireside chats with our executives. Of course something I'm really looking forward to myself. So was fun to hear from Frank and Christian and Benoit about what's the next big thing, what are we doing now? Where are we going with all of this? And then there is going to be a some awards we'll be giving out our data driver awards for our most innovative customers. So this is going to be a lot, a lot for everybody to consume and enjoy and learn about this, this new space of, of the Data cloud. >> Well, thank you for that Kent. And I'll second that, at least there's going to be a lot for everybody. If you're an existing Snowflake customer there's going to be plenty of two or one content, we can get in to the how to use and the best practice, if you're really not that familiar with Snowflake, or you're not a customer, there's a lot of one-on-one content going on. So, Felipe, I'd love to hear from you what people can expect at the Data cloud summit. >> Totally, so I would like to plus one to everyone that can say we have a phenomenal schedule that they, the executive will be there. I really wanted to especially highlight the session I'm preparing with Trevor Noah. I'm sure you might have heard of him. And we are having him at the Data cloud summit and we are going to have a session. We are going to talk about data. We are preparing a session. That's all about how people that love data that people that want to make that actionable. How can they bring storytelling and make it more, have more impact as he has well learn to do through his life? >> That's awesome, So, we have Trevor Noah, we're not just going to totally geek out here. we're going to have some great entertainment as well. So, I want you to go to snowflake.com and click on Data cloud summit 2020 there's four geos. It starts on November 17th and then runs through the week and in the following week in Japan. So, so check that out. We'll see you there. This is Dave Vellante for the CUBE. Thanks for watching. (upbeat music)
SUMMARY :
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Kent Graziano and Felipe Hoffa, Snowflake | Snowflake Data Cloud Summit 2020
>> (Instructor)From the cube studios in Palo Alto, in Boston, connecting with thought leaders all around the world. This is a cube conversation. >> Hi everyone. This is Dave Volante, the cube, and we're getting ready for the snowflake data cloud summit four geographies eight tracks, more than 40 sessions for this global event starts on November 17th, where we're tracking the rise of the data cloud. You're going to hear a lot about that now by now, you know the story of Snowflake or you know, what maybe you don't, but a new type of cloud native database was introduced in the middle part of last decade. And a new set of analytics workloads has emerged that is powering a transformation within organizations. And it's doing this by putting data at the core of businesses and organizations. You know for years, we marched to the cadence of Moore's law. That was the innovation engine of our industry, but now that's changed it's data plus machine intelligence plus cloud. That's the new innovation cocktail for the technology industry and industries overall. And at the data cloud summit, we'll hear from snowflake executives, founders, technologists, customers, and ecosystems partners. And of course, you're going to hear from interviews on the cube. So let's dig in a little bit more and to help me, are two snowflake experts, Filipe Hoffa is a data cloud advocate and Kent Graziano is a chief technical evangelists post at Snowflake. Gents great to see you. Thanks for coming on. >> Yeah thanks for having us on this is great. >> Thank you. >> So guys, first, I got to congratulate you on getting to this point. You've achieved beyond escape velocity, and obviously one of the most important IPOs of the year, but you got a lot of work to do I know that Filipe, let me start with you data cloud. What's a data cloud and what are we going to learn about it at the data cloud summit? >> Oh, that's an excellent question. And let me tell you a little bit about our story here. And I really, really, really admire what Kent has done. I joined the snowflake like less than two months ago, and for me it's been a huge learning experience. And I look up to Kent a lot on how we deliver the message and how do we deliver all of that. So I would love to hear his answer first. >> Okay, that's cool. Okay Kent later on. So talk of data cloud, that's a catchy phrase, right? But it vectors into at least two of the components of my innovation, innovation cocktail. What, what are the substantive substantive aspects behind the data cloud? >> I mean, it's a, it's a new concept, right? We've been talking about infrastructure clouds and SAS applications living in an application clouds so data cloud is the ability to really share all that data that we've been collecting. You know, we've, we've spent what, how many days a decade or more with big data now, but have we been able to use it effectively? And that's, that's really where the data cloud is coming in and snowflake in making that a more seamless, friendly, easy experience to get access to the data. I've been in data warehousing for nearly 30 years now. And our dream has always been to be able to augment an organization's analytics with data from outside their organization. And that's just been a massive pain in the neck with having to move files around and replicate the data and maybe losing track of where it came from or where it went. And the data cloud is really giving our customers the ability to do that in a much more governed way, a much more seamless way, and really make it push button to give anyone access to the data they need and have the performance to do the analytics in near real time. It's it's total game changer as, as you already know, and just it's crazy what we're able to do today, compared to what we could do when I started out in my career. >> Well, I'm going to come back to that cause I want to tap your historical perspective, but Filipe, let me ask you. So why did you join snowflake? You're you're the newbie here. What attracted you? >> Exactly, I'm the newbie. I used to work at Google until August. I was there for 10 years. I was a developer advocate there also for data, you might have heard about a big query. I was doing a lot of that and then as time went by, Snowflake started showing up more and more in my feeds, within my customers, in my community. And it came the time. When, I felt that like, you know, when wherever you're working, once in a while you think I should leave this place, I should try something new. I should move my career forward. While at Google, I thought that so many times as anyone would do, and it was only when snowflake showed up, like where snowflake is going now, how snowflake is, is being received by all the customers that I saw this opportunity. And I decided that moving to Snowflake would be a step forward for me. And so far I'm pretty happy. Like the timing has been incredible, but more than the timing and everything, it's really, really a great place for data. What I love first is data sharing data, analyzing data and how Snowflake is doing it it promotes me in phenomena. >> So Ken, I want to come back to you and I say, tap, maybe your historical perspective here. And you said, you know, it's always been a dream that you could do these other things bring in external data. I would say this, that I don't want to push a little bit on this because I have often said that the EDW marketplace really never lived up to its promises of 360 degree views of the customer in real time or near real time analytics. And, and it really has been, as you kind of described are a real challenge for a lot of organizations when Hadoop came in you know, we had, we we we got excited that it was kind of going to actually finally live up to that vision and and and we duped it a lot. And it don't get me wrong. I mean, the whole concept of, you know, bring the compute to data and the lowering the cost and so forth, but it certainly didn't minimize complexity. And, and it seems like, feels like Snowflake is on the cusp of actually delivering that promise that we've been talking about for 30 years. I wonder if you could share your perspective, is it, are we going to get there this time? >> Yeah. And as far as I can tell working with all of our customers, some of them are there. I mean, they're, they Fought through those struggles that you were talking about that I saw throughout my career and now with getting on Snowflake they're, they're delivering customer 360, they're integrating weblogs and IOT data with structured data from their ERP systems or CRM systems, their supply chain systems. And it really is coming to fruition. I mean, the, you know, the industry leaders, you know, Bill Inman and Claudia M Hoff, they've had this vision the whole time, but the technology just wasn't able to support it. And the cloud, as we said about the internet, changed everything and then Ben Y and Terry, in their vision and building the system, taking the best concepts from the Hadoop world and the data Lake world and the enterprise data warehouse world, and putting it all together into this, this architecture, that's now, you know Snowflake and the data cloud solved it. I mean, it's the, you know, the, the classic benefit of her insight is 2020 after years in the industry, they had seen these problems and said like, how can we solve them? Does the cloud let us solve these problems? And the answer was yes, but it did require writing everything from scratch and starting over with because the architecture the cloud just allows you to do things that you just couldn't do before. Yeah I'm glad you brought up, you know, some of the originators of the data warehouse, because it really wasn't their fault. They were trying to solve a problem. That was the marketers that took it and really kind of made promises that they couldn't keep. But the reality is when you talk to customers in the, in the, so the old EDW days, and this is the other thing I want to, I want to tap your guys' brains on. It was very challenging. I mean, one, one customer, one time referred to it as a snake, swallowing a basketball. And what he meant by that is you know, every time there's a change, you know, Sarbanes Oxley comes and we have to ingest all this new data. It's like, Oh, it's just everything slows down to a grinding halt. Every time Intel came out with a new microprocessor, they would go out and grab a new server as fast as they possibly could. He called it chasing the chips, and it was this endless cycle of pain. And so, you know, the originators of the data whereas they didn't, they didn't have you know the compute power, they didn't have the cloud. >> Yeah. >> And so, and of course they didn't have the 30- 40 years of pain to draw upon. But, but I wonder if you could, could maybe talk a little bit about the kinds of things that can be done now that we haven't been able to do here before. >> Well, yeah I remember early on having a conversation with, with Bill about this idea of near real time data warehousing and saying, is this real? Is this something really need people need? And at the time it was, was a couple of decades ago, he said no to them they just want to load their data sooner than once a month. >> Yeah. >> That was the goal. And that was going to be near real time for them. And, but now I'm seeing it with our customers. It's like, now we can do it, you know, with things like the Kafka technology and snow pipe in, in Snowflake, that people are able to get that refresh way faster and have near real time analytics access to that data in a much more timely manner. And so it really is coming true. And the, the compute power that's there, as you said, you know we, we've now got this compute power in the cloud that we never dreamed of. I mean, you would think of only certain very large, massive global companies or governments could afford supercomputers. And that's what it would have taken. And now we've got nearly the power of a supercomputer in our mobile device that we all carry around with us. So being able to harness all that now in the cloud is really opening up opportunities to do things with data and access data in a way that again really we just kind of dreamed of before. It's like, we can, we can democratize data when we get to this point. And I think that's the, that's where we are, we're at that inflection point where now it's, it's possible to do it. So the challenge on organizations is going to be, how do we do it effectively? How do we do it with agility? And how do we do it in a governed manner? You mentioned Sarbanes Oxley, GDPR, CCPA, all of those are out there. And so we have all of that as well. And so that's where, that's where we're going to get into it, right. Is into the governance and being able to do that in a very quick, flexible, extensible manner and you know, Snowflakes really letting people do it now. >> Well, yeah and you know, again, we've been talking about Hadoop and again, for all my, my fond thoughts of that era, and it's not like hadoop is gone, but, but it was a lot of excitement around it but but governance was a huge problem and it was kind of a ball tough enough. Felipe I got to ask you, like when you think about a company like Google your former employer, you know, data is at the core of their business. And so many companies, the data is not at the core of their business. Something else is it's a process or a manufacturing facility or you know whatever it is. And the data is sort of on the outskirts. You know, we often talk about in, in stove pipes. And so we're now seeing organizations really put data at the core of their it becomes, you know, central to their, to their DNA. I'm curious as to your thoughts on that. And also if you've got a lot of experience with developers, is there, is there a developer angle here in this new data world? >> Oh, for sure. I mean, I love seeing every, like throughout my career at Google and my two months here and talking to so many companies, you never thought before, like these are database companies, but the the ones that keep rowing. The ones that keep moving to the next stage of their development is because they are focusing on data. They are adapting the processes they learning from it. And me, I focus a lot on developers. So I mean when I started This career as an advocate. First I was a software engineer and my work so far, has been work, I really loved talking to the engineers on the other companies. Like maybe I'm not the one solving the business problem, but at the end of the day, when these companies have a business problem that they want to row, they want to have data. There are other engineers that are scientists likes me that are, that, that want to work for work for the company and bring the best technology to solve the problems. Yeah, there's so much where data can help as we evolve the system for the company. And also for us for understanding the systems, things like observability and recently, there was a big company, a big launch on observability the company name is observable, where they are running all of their data warehousing needs. And all of their data needs on Snowflake, just because running these massive systems and being able to see how they're working generates a lot of data. And then how do you manage it? How do you analyze it? Or snowflake is already there to help. >> Well you know >> I covered the two areas. >> It's interesting my, my business partner, John farrier, cohost of the cube, he said, gosh, I would say middle of the last decade, maybe even around the time, you know, 2013, when Snowflake was just coming out, he said, he predicted the data would be the new development kit. And you know, it's really at the center of a lot of, you know, the data life cycle, the, the, what I call the data pipelines. I know people use that term differently, but, but I'm, I'm very excited about the data cloud summit and what we're going to learn there. And I get to interview a lot of really cool people. And so I appreciate you guys coming on, but Kent, who, who should attend the data cloud summit, I mean, what, what are the, what should they expect to learn? >> Well, as you said earlier, Dave, there's, there's so many tracks and there's really kind of something for everyone. So we've got a track on unlocking the value of the data cloud, which is really going to speak to, you know, the business leaders, you know, as to what that vision is, what can we do from an organizational perspective, with the data cloud to get that value from the data to, to move our businesses forward. But we've also got, you know, for the technicians migrating to Snowflake training sessions on how to do the migration, modernizing your data like data science, you know how to do analytics with the, and data science in Snowflake and in the data cloud and even down to building apps. So the developers and building data products. So, you know, we've got stuff for developers, we've got stuff for data scientists. We've got stuff for the, the data architects like myself and the data engineers on how to, how to build all of this out. And then there's going to be some industry solutions spotlights as well. So we can talk about different verticals of folks in FinTech and, and in healthcare. There's going to be stuff for them. And then for our, our data superheroes, we have a hallway track where we're going to get talks from the folks that are in our data superheroes, which is really our community advocacy program. So these are folks who are out there in the trenches using Snowflake, delivering value at, at their organizations. And they're going to talk you know down and dirty. How did they make this stuff happen? So there's going to be just really something for everyone, fireside chats with our executives, of course, something I'm really looking forward to in myself. It's always fun to, to hear from Frank and Christian. And Benwah about, you know, what's the next big thing, you know, what are we doing now? Where are we going with all of this? And then there is going to be some awards. We'll be giving out our data driver awards for our most innovative customers. So this is going to be a lot, a lot for everybody to consume and enjoy and learn about this, this new space of, of the data cloud. >> Well, thank you for that Kent. And I'll second that, I mean, there's going to be a lot for everybody. If you're an existing Snowflake customer, there's going to be plenty of two on one content we can get in to the how to's and the best practice. If you're really not that familiar with Snowflake, or you're not a customer, there's a lot of one-on-one content going on. If you're an investor and you want to figure out, okay, what is this vision? And can, you know, will this company grow into its massive valuation and how are they going to do that? I think you're going to, you're going to hear about the data cloud and really try get a perspective. And you can make your own judgment as to, to, you know, whether or not you think that it's going to be as large a market as many people think. So Felipe, I'd love to hear from you what people can expect at the data cloud summit. >> Totally, so I would love to plus one to everyone that Kent said. We have a phenomenal schedule that the the executive will be there. And I really wanted to specially highlight the session I'm preparing with Trevor Noah. I'm sure you might have heard of him. And we are having him at the data cloud summit, and we are going to have a session. We're going to talk about data. We are preparing a session, That's all about how people that love data, that people that want to make data actionable. How can they bring storytelling and make it more, have more impact as he has well learned to do through his life. >> That's awesome, So yeah, Trevor Noah, we're not just going to totally geek out here. We're going to, we're going to have some great entertainment as well. So I want you to go to snowflake.com and click on data cloud summit, 2020 there's four geos. It starts on November 17th and then runs through the week and then the following week in Japan. So, so check that out. We'll see you there. This is Dave Volante for the cube. Thanks for watching. (soft music)
SUMMARY :
(Instructor)From the cube And at the data cloud summit, us on this is great. and obviously one of the most And let me tell you a little behind the data cloud? And the data cloud is to that cause I want to tap And I decided that moving to Snowflake I mean, the whole concept of, you know, and the data cloud solved it. bit about the kinds of things And at the time it was, was and you know, Snowflakes really And the data is sort of on the outskirts. and bring the best technology And I get to interview a and in the data cloud and So Felipe, I'd love to hear from you We have a phenomenal schedule that the This is Dave Volante for the cube.
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Bob Evans, Cloud Wars Media | Citrix Cloud Summit 2020
>> Woman: From theCube studios in Palo Alto in Boston, connecting with thought leaders all around the world. This is theCube conversation. >> Hey, welcome back everybody. Jeff Frick here with theCube coming to you from our Palo Alto studios to have a Cube conversation with a real leader in the industry he's been publishing for a long, long time. I've been following him in social media. First time I've ever get the met in person and kind of a virtual COVID 20, 20 way. And we're excited to welcome into the studio. Bob Evans. He's a founder and principal analyst, the Cloud Wars Media coming to us. Bob where are you coming to us from today? >> In Pittsburgh today. Jeff. Good to see you. >> Awesome. Pittsburgh Pennsylvania. There's a lot of Fricks in Pittsburgh Pennsylvania cause Henry Clay was there many moons ago so that's a good town. So welcome. >> Thank you, Jeff. Thanks. Great to be here. And I look forward to our conversation. >> Absolutely. So let's, let's jump into it. So I know you attended today, the Citrix Cloud Summit you know, we've covered Citrix energy in the past this year, they decided to go we'll obviously virtual like everybody did but they, you know, they did something a little creative I think as, and they broke it into pieces, which, which I think is the way of the future. There's no reason to necessarily aggregate all of your news, all of your customer stuff, all your customer appreciation, the party the partners, all for three days in Vegas. Cause that's the only time you could get the Science Convention Center. So today was the Cloud Summit all day long. First off, just, you know, your general impressions of the event, >> Jeff, you know, I just thought that the guys had hit a really good note about what's going on in the outside world. You know, sometimes I think it's a little awkward when tech companies come in and the first thing they want to talk about is themselves, which I guess in some ways fine but I think the Citrix guys did a really good job at coming outside in here's what's going on in the outside world. Here's how we as a technology player trying to adapt to that and deliver the maximum value to our customers in this time of unprecedented change. So I thought they really nailed that with cloud and some of the other big topics that they laid out >> Great. And you've been covering cloud for a long time and, and you know, COVID is, we're still in it. There's a lot of really bad things that are happening. There's hundreds of thousands of people that are dying and a lot of businesses are getting crushed especially hospitality, travel you know, anything that relies on an aggregation of people. Conversely though we're, we're fortunate to be in the IT industry and in the information industry. And for a lot of industries, it's actually been kind of an accelerant. And one of the main accelerants is this, you know kind of digital transformation and new way to work. And some of these things that were initiatives in play but on March 15th, approximately it was go, right? It was Light switch no more planning, no more talking, it's here now. Ready, set, go. And it's in, you know, Citrix is in a pretty good position in terms of the products that they offer, the services that they offer, the customer base that they have to take advantage of that opportunity and, and you know, go to this, we've all seen the social media memes right? Who's driving your digital transformation the CEO, the CIO, or COVID. And we all know what the answer to the question is. They're pretty well positioned and it seems like, you know, they're doing a good job kind of doubling down on the opportunity. >> Jeff. Yeah. And I'd sure echo your, your initial point there about the nightmare that everybody's experienced over the last six or seven months. There's, there's no way around that yet. It has forced in these categories like, you know, that we've all heard hundreds of thousand time digital transformation to the point where the term almost becomes a cliche but in fact right? You know, it has become something that's really you know, one of the driving forces, touching everybody in the planet, right? There's, and I think digital transformation. Isn't so much about the technology, of course but it's because, you know, there's a couple billion people around the world who want to live digitally enhanced digitally driven lifestyles. And the pandemic only accelerated that as you said. So it triggered things you know, in our personal lives and our new set of requirements and expectations sort of rippled up to the B2C companies and from them back up to the B2B companies So every company on earth, every industry has had to do this. And like you said, if they were, deluding themselves maybe telling themselves these different companies that yeah, we're going fast, we're aggressive. Well, when this thing hit earlier this year as you said, they just had to really slam their foot down. I think that David Henshall from Citrix said that they had some companies that had, they were compressing three years into five months or he said in some cases even weeks. So it's really been extraordinary. And cloud has been the vehicle for these companies to get over into their digital future. >> Right. And let's talk about that for a minute because you know, Moore's law is my favorite law that nobody knows which was, you know, we tend to underestimate, excuse me we tend to overestimate the impact of technology in the short term of specific technology and underestimate the longterm impact. You know, Gardener kind of uses a similar thing with the hype cycle. And then you know, the thing goes at the end, you know, had COVID hit five years ago, 10 years ago, 15 years ago you know, the ease in which the information workers were able to basically just not show up and turn on their computer at home and have access to most of their tools and most of the security and most of their applications that wasn't even possible. So it's a really interesting, you know, just validation on the enabler that we are actually able to not go to work on Tuesday the 16th or whatever the day was. And for the most part, you know, get most of our work done. >> Yeah. Yeah. Jeff, you know, I've thought about it a lot over the last several months. Remember the big consultant companies used to try to do these measures of technology and they'd always come out and say, well, we've done all these studies. And despite the billions of dollars of investment we can't show that IT has actually boosted productivity or, you know, delivered an ROI that customers should be happy with. I was always puzzled by some of the things that went into those. But I would say that today over these last six or seven months to your point, we have seen extraordinary validation of these investments in technology broadly. But specifically I think some of these things that are happening with the cloud, you know, as you've said how fast some companies have been able to do this and then not remarkable thing, Jeff right. About human nature. And we hear a lot about in, in when companies change that relative to changing human behavior changing technology is somewhat easy but you try to change human behavior and it's wicked. Well, we had this highly motivating force behind it, of the pandemic. So you had a desire on the part of people to change. And as you pointed out, there's also this corresponding thing of, you know, the technology was here. It was right. You've got a fast number of companies delivering some extraordinary solutions. And, you know, I thought it was interesting. I think it was a Kirsten Kliphouse from Google cloud. One of Citrix's partners who said that we're two best of breed companies, Citrix and Google cloud. So I thought that, that coming from Google you know, that is very high praise. So again, I think the guys at Citrix are sort of coming into this at the right time with the right set of outside in-approaches and having that flexibility to say that we're moving into territory nobody's ever been both been in before. So we better be able to move as fast as possible. >> Right. Right. And, and just to keep going down the quote line, you know once everyone is taken care of and you, you deal with the health and safety of your people which is a number one, right? The other thing is the great Winston Churchill quote which has never let a good crisis go to waste. And I think you know, David talked about in that, in his keynote that this is an opportunity, He said to challenge assumptions, challenge the models of the past. So, you know get beyond the technology discussion and use this really as a catalyst to rethink the way that you do things. And, you know, I think it's a really interesting moment because there is no model right? There is no, there is no formula for how do you reopen, there was no playbook for how do you shut down? You know, it was, everybody's figuring it out. And you've got kind of all these concurrent processes happening at the same time as everyone tries to figure it out and come to solutions. But clearly, you know, the path to, to leverage as much as you can, is the cloud and the flexibility of the cloud and, you know the ability to, to expand, add more applications. And so, you know, Citrix again, right place, right time right. Solution, but also you know, taking an aggressive tact to take advantage of this opportunity, both in taking care of their customers, but really it's a real great opportunity for them to change a little bit. >> It is. And Jeff, you know, I think if I could just piggyback on you know, your, your guy there Winston Churchill, one of his other quotes, I love it too. And he said, if find yourself crawling through hell, keep going. And I think so many companies have really had to do that now. It's, it's not ideal. It's not maybe the way they plan it but this is the reality we're facing here in 2020 and a couple of things right? I think it requires a new type of leadership within the customer companies right? What, how the CEO gets engaged in saying, I, I'm not going to relegate this to the CIO for this to happen and something else to the CMO. They've got to be front and center on this because people are pretty smart. And then the heightened sensitivity that everybody in every business has around the world today if you think your CEO is just paying lip service to this stuff about digital transformation and all these changes that everybody's going to make, the people aren't going to buy into it. So you've got the leadership thing happening on the one side and into that it's not a vacuum, but into that void or that opportunity of this unprecedented space that you mentioned come the smart, capable forward-looking technology companies that are less concerned with the stuff that they've dragged along with them for years or decade or more. But instead of trying to say, what is the new stuff that people are going to be desperately in need of and how can I help these customers do things that they never did before? It's going to require me as a tech company to do stuff that I've never done before. So I, I've just been really inspired by seeing a lot of the tech companies doing what they are helping their customers to do which is take a product development cycle, look at all the new stuff that came out around COVID and back to work, workspaces. And so on what Citrix, you know others are doing like this, the product development cycles Jeff, you study this stuff closely. It's, it's almost unimaginable. If you had said that somebody within three months within two months, we're going to have a new suite of product available we would have said it just, it's not possible the nice idea but it can't work, but that's happening now, right? >> Yeah. Isn't it interesting that had you asked them on March 10th, they would have told you it's not possible. And by March 20th, they were doing it. >> Yeah. >> At scale, huge companies. And to your point, I think that the good news is they had kind of their own companies to eat their own dog food and get their own employees you know, working from home and then, you know, bake that into the way that they had their go to market. But let's talk a little bit more specifically about work from home or work from anywhere or the new way to work. And it's funny cause that's been bantered about for, for way too long, but now, now it's here. And most indications are that for many people, many companies are saying you're not going to go back for a while. And even when you do go back it's going to be a lot different. So, you know, the new way to work is really important. And there's so much that goes into that. And one of the big pieces that I'm encouraged to hear is how do you measure work? And, you know, there's a great line I heard where, you know work is an output. It's not a place to go. And, you know, I had Martin Michaelson early on in this thing, and he had the great line, you know it's so easy to fake it at work, you know, just look busy and walk around and go to all the meetings where with a work from home or work from anywhere. What the leadership needs to do is, is a couple of things. One, is measure output right? Not activity. And you know, it's great. People can have dinner with their family or go see the kid's baseball game. Or I guess they don't have a baseball games right now but, you know, measure output, not activity which is, doesn't seem to be that revolutionary. But I think it kind of is. And, and then the other thing is really be an enabler and be a, an unblocker for people in terms of a leadership role right? Get out, help get stuff out of the way. And, but unfortunately, the counter is, you know how many apps does a normal person have to interact with every day? And how many notifications do those apps fire off every day between Slack and Asana and Salesforce and, and texts and tweets and everything else. You know, I think there's a real opportunity to take a whole nother level of productivity improvement by removing these, these silly distractions automating, you know, as much of the crap away as we can to enable people to use their brains and have some quiet time and think about things and deliver much better value than this constant reaction to nonstop notifications. >> Yeah. Yeah. Jeff, you know, I loved your point there about the difference between people's outlook on March 10th versus on March 20th. And I believe that, you know, all limitations are self-imposed, right? We tend to form constructs around how we think and allow those then to shape and often restrict or confine our behavior. And here's an example of the CEO of Novartis Pharmaceutical Company. He said, we have been brought up in the pharmaceutical industry to believe that it is immutable law of physics that it's going to take 12 and a half years and two and a half billion dollars to get a new drug approved. And he said in the past with the technology and the processes and the capabilities that that was true it is not true today yet too often, the pharmaceutical industries behave like those external limitations are put in there. So flip that over to one of the customers that, that was at the Citrix Cloud Summit today Jim Noga, who's the CIO at Mass General Brigham. I thought it was remarkable what he said when you asked about how are things going with this work from home? Well, Jim Noga the CIO there said that we had been averaging before COVID 9,000 virtual visits a month. And he said since then that number has gone up to a quarter of a million virtual visits a month or it's 8,000 a day. So they're doing an a day what they used to do in a month. Like, you said it, you tell them that on March 10th, they're not going to believe it but March 20th, it started to become reality. So I think for the customers, they're going to be more drawn to companies that are willing to say, I see your need. I see how fast you want to move. I see where you need to go and do things you never did before. I'm willing to lock elbows with you, and go in on that. And the tech number is that sort of sit back and say, ah well, I'd like to help you there, but that's not what I do. They're going to get destroyed. They're going to get blown out. And I think over the next year or two, we're going to see this massive forcing function in the tech industry. That's going to separate the companies that are able to move at the pace of market and keep up with their customers versus those that are trapped by their past or by their legacy. And it is, going to be a fascinating talk. >> So I throw on a follow up to make sure I understand that number. Those are patient visits per unit time. >> Yeah. At Mass Brigham. So he said 9,000 virtual visits a month is what they're averaging before COVID. He said, now we're up to 250,000 virtual visits per month. >> Wow. >> So it's 8,000 a day. >> Wow. I mean the thing that highlights to me, Bob, and the fact that we're doing this right now, and none of us had to get on an airplane is, you know, I think when people think back or sit back and look at what does this enable? right? What does digital enable? Instead of saying instead of focusing what we can't do, like we can't go out and get a cup of coffee after this is over and we can't and that would be great and we'd have a good time but conversely, there's so many new things that you can do right? And you can reach so many more people than you could physically. And, and for like, you know, events like the one today. And, you know, we cover events all the time. So many more people can attend if they don't have the expense, of flying to Vegas and they don't have to leave the shop or, you know, whatever the limitations are. And we're seeing massive increases in registrants for virtual events, massive increase in new registrants. Who've never attended the, the events before. So I think he really brings up a good point, which is, you know, focus on what you can do and which is a whole new opportunity a whole new space, if you will, as opposed to continuing to whine about the things that we can't do because we can't do anything about those anyway >> No, and you know, that old line of a wish in one hand and spit in the other and see which one fills up first (laughs) you know, one of the other guests that that was on the Cloud Summit today Jeff, I don't know if you got to see 'em, but Steve Shute from SAP who heads up their entire 40,000 person customer success organization he said this about Citrix. "Citrix workspace is the foundation to provide secure cloud based access for this new generation of remote workers." So you get companies like SAP, and, you know, you want to talk about somebody that has earned its way into the, you know the biggest companies in the world and how they go along. You know, it's pretty powerful. They end up, your point Jeff, about how things have changed, focus on what we can do. The former CEO of SAP, Bill McDermott. He recently said, we think of phones as, you know, devices that help us be more productive. We think of computers as devices that help us be more productive. He said, now the world's going to start thinking of the office or the headquarters. It's a productivity tool. That's all it is. It's not the place that measures Hey, he was only at work, four days today. So, you know, he didn't really contribute. It's going to be a productivity tool. So we're going to look at a lot of concepts and just flip them upside down what they meant in February. Isn't going to to mean that much after this incredible change that we've all been through. >> Right. Right. Another big theme I wanted to touch base with you on it was very evident at the at the show today was multicloud right and hybrid cloud. And, you know, I used to work for Oracle in, in the day. And you know Amazon really changed the game in, in public cloud. The greatest line, one of Jeff's best lines is you know, we had seven year headstart. Nobody even was paying attention to the small book seller in Seattle and they completely changed enterprise technology. But what came across today pretty clearly right? As horses for courses, and really focusing at the application first right? The workload first and where that thing runs and how that thing runs, can be any place in that in a large organization you know, this is pick an airline or, or a big bank right? They're going to have stuff running at Oracle. They're going to have stuff running at AWS. They're going to have stuff running on Google. They're going to to have stuff running in Azure. They're going to have stuff running in their data center. IBM cloud, Ali Baba. I mean there's restrictions for location and, and data sovereigncy and all these things that are driving it. And really, you know, kind of drives this concept where the concept of cloud is kind of simple but the actual execution day to day at the enterprise level and managing and keeping track of this stuff, it is definitely a multicloud hybrid cloud. Pick your, pick your, your adjective but it's definitely not a single cloud world. That's for sure. >> Yeah. Yeah. And Jeff, you know, the Citrix customer that I mentioned earlier, Jim Noga is that the CIO at mass General Brigham, one of the other points he made about this was he said he's been very pleased about some of the contributions that cloud has made in, in, in his hospital organizations, you know transformation, what they've been able today and all the new things that they're capable of doing now that they were not people poor. But he said, you know, cloud is a tool. He said, it's not Nirvana. It's not a place for everything. He said, we have some on-premises systems. He said, they're more valuable now than they were a couple of years ago. And then we've got edge devices and we have something else over here. He said, so I think his point was it's important to put the proper value on cloud for all the things it can do for a specific organization, but not the thing that it's a panacea for everything though, big fan, but also a realist about it. >> Great. >> And so from that to the hybrid stuff and multicloud and I know all the big tech vendors would love it and say Oh no, it's not a multicloud, but just be my cloud. Just, just use my stuff. Everything will be easy, but that's not true. So I think Citrix position itself really well big emphasis on security, big emphasis on the experience that employees need to have. It isn't just sort of like a road war you loose five or seven years ago, as long as he, or she can connect through email and, you know, sending a sales data back and forth, they're all set. Now. It's very different. You've got people sitting in a wildly different environments for, you know, six, eight, 10 hours a day and chunk of an hour or two or three here or there. But that, that seamless experience always dependable, always reliable is just, you know, it can't be compromised. And I just thought you have one you know, high level thought about what happened. It was impressive for me to see that Citrix certainly a fine company put it. It's not one of the biggest tech companies in the world but look at the companies we have, the Microsoft, SAP talking about Google Cloud, AWS, you know, up and down the line. So I just thought it was really impressive how they showed their might as sort of a part of a network effect that is undeniable right now. >> Right. Right. And I think it's driven, you know, we hear over and over right? I mean, co-opertition is a very Silicon Valley thing. And ultimately it's about customer choice and the customer's going to choose you know, kind of by workload, even if you will or by budget as to what they're going to do where so you have to be able to operate in that world or you're going to be you're going to get, you're going to get left out unless you're just super dominant and it's a single application and they built it on you and that's it. But that's not realistic. I want to shift gears a little bit Bob, since I'm so happy to be talking to you on another topic, that's, that's a big mega trend and we're slowly seeing more and more applications. That's machine learning and artificial intelligence and you know, and, and the generic conversations about these remind me of the old big data conversations. It's like okay. So what you know, who cares? It doesn't really matter until you apply it. And with all these new applications and even just around the work from home that we discussed earlier, you know, there's so many opportunities to apply machine learning and AI, to very specific functions and tasks to, again, help people prioritize what they're going to do help people not have to deal with the crap that they shouldn't have to do. And really, you know at a whole another level of, of productivity really, based on a smarter way to help them figure out what am I going to do in my next, my next marginal minute? You know, cause ultimately that's the decision that people make when they're sitting down getting work, done it, how do they do the best work? And I think the AI and machine learning opportunities are gargantuan. >> Jeff. The point you made a few minutes ago about, you know, we tend to overestimate the impact of a new technology in the short term and underestimate it, what it'll be overtime well, we've been doing that with AI for the last 40 years but this is going to be sort of the golden age of it. And one of the reasons why I have been so bullish on cloud is it presents like the perfect delivery system for it. This is we see in medicine, there's sometimes breakthroughs at the laboratory level where they've got the new breakthrough medication but they don't have the bullet. They don't have the delivery system to get it in there, cloud's going to be an accelerator for that. And it gives the tech companies, which and this is going to be very good for customers, every big tech company. Now as a data company, every company says, it's an analytics. Everybody says I'm into AI. Every company says I'm into ML. And in a way that's real good for customers cause the competitive level is going to soar. It's going to bring more choice. As you said, the more customers more types of solutions, more sorts of innovation. And it's also going to be incumbent on those tech vendors. You've got to make it as easy as possible, as fast as possible for these customers to get the benefit of it. I think it was Thomas Kurian, the CEO of Google cloud said, Hey, you know, if, if a shoe company or a retailer or a bank had fantastic expertise in data science, they could go out and hire 200 data scientists do this all themselves. He said, but that's not what they do. And they don't want to do that. >> Right. >> So he said, come to the companies who can do it. And I think that we will see changes in how business works driven by ML and AI, unlike anything that we've ever seen. >> Yeah. >> And that's going to happen over the next 12, 18 months. >> Yeah. Baked into everything. Well, Bob, I really am excited that we finally got to catch up in, in person COVID style. Like I said, I've been following you for a long time. So I just gave you the last word before we sign off. You know, you've been in this business for a long time. You've seen lots and lots of waves. You know, this is just another wave with this, with this, you know, gasoline thrown on the fire with, with COVID in terms of the rate of change. And the, you know there's no more talking, the time to move is now, share kind of your perspective as to kind of where we are. And, you know, we're, we're not that far from flipping the calendar to 2021, which is a good thing you know, as you, as you look forward a little bit you know, what's in your mind, what's getting you excited. What's getting you up in the morning. >> Yeah. Jeff, I guess it comes down to this thing of, we, I think here late in 2020, everybody's got a reason to be pretty proud of what we have done, not only in the last six months but over the last several years, if you look at the improvements that have been made in health care and making it available to more people, in education the things that teenagers or young teenagers or even pre-teenagers can do now to learn and explore the world and communicate with people from all over the globe, there's a lot of great things going on, but I think we're going to look back on this point and say, this was, this was a pivot point here in mid and late 2020, when we stopped letting in some ways, as you described it earlier worrying so much about the things we can't do. And instead put more time into what we can do, what breakthroughs can we make. And I think these things we've talked about with AI and ML are going to be a big part of that, the computer industry or the tech industry, maturing and understanding they're not in charge. It's the customers who are in charge here. And the tech companies have to reorient themselves and reimagine themselves to meet the demands of this new fast changing world. And so I think those are some of the mega trends and more and more Jeff, I think these tech companies are going to say that the customers are demanding that the tech companies give them the gift of speed, give them the gift of engaging with customers in new ways, give them the gift of seeing the world as other people see it rather than just through the narrow lens of, you know sometimes the tech bubble that can percolate somewhere out sometimes out in the Palo Alto area. So I, I'm incredibly optimistic about what the future is going to bring. >> Well, Thank you. Thanks for Bob for sharing your insight. You can follow Bob on Twitter. He's got podcasts, he's very prolific writer and again, really, really a great to meet you in person. And thanks for sharing your thoughts >> Jeff, thanks so much. You guys do a fantastic job and it's been a pleasure to be with you. >> Thank you. Allright. He's Bob Evans. I'm Jeff Frick. You're watching theCube from our Palo Alto studios. Thanks for watching. We'll see you next time. (soft music)
SUMMARY :
leaders all around the world. the Cloud Wars Media coming to us. In Pittsburgh today. There's a lot of Fricks And I look forward to our conversation. Cause that's the only time you could get Jeff, you know, I just thought And it's in, you know, Citrix but it's because, you know, And for the most part, you with the cloud, you know, as you've said to rethink the way that you do things. And Jeff, you know, I think that had you asked them and he had the great line, you know and do things you never did before. to make sure I understand that number. So he said 9,000 virtual visits a month And, and for like, you know, No, and you know, that old but the actual execution day to day But he said, you know, cloud is a tool. And so from that to the and the customer's going to choose and this is going to be So he said, come to the And that's going to happen the time to move is now, the narrow lens of, you know great to meet you in person. and it's been a pleasure to be with you. We'll see you next time.
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Craig Weir, Ingram Micro Cloud | Acronis Global Cyber Summit 2019
>> Narrator: From Miami Beach, Florida, it's theCUBE. Covering Acronis Global Cyber Summit 2019. Brought to you by Acronis. >> Hey, welcome back, everyone, it's theCUBE's coverage of Acronis Global Cyber Summit 2019 here in Miami Beach, Florida, at the Fontainebleau hotel. I'm John Furrier hosting theCUBE. We're here with Craig Weir, Director of Cloud Portfolio at Ingram Micro. Welcome to theCUBE. Director of Cloud Portfolio at Ingram Micro Cloud, so you guys have a cloud and you guys have sales, technicals out there? >> We got everything, so we have the platform itself, so we have our own platform that is used by one-third of the world telcos. We have large VAR's, DVAR's, SP's using our platform. We're also a cloud aggregator, so we offer pretty much any vendor solution on there, so today, we have over 200 solutions on our platform. We offer services to help partners grow and expand because jumping from where they are today to where they want to go tomorrow is very difficult, so we offer those services, so it's a full package. >> You know, I'm really impressed with Ingram. I got to tell you, Ingram Micro, you guys have essentially reinvented you guys' self in plain sight, so it's like changing the airplane out of 35,000 feet, it's really hard to do. You guys have done it, you've essentially taken a distribution model to the cloud, maintained that stickiness with your clients and partners, and now have automation built in. >> Yeah, we always talk about: we're building a plane while we fly it. And we've been doing that for 10 years. We were the first to get into cloud, we're the world's largest distributor, we know that, but times are changing and you need to adapt with it. So we want to get ahead of the curve, being that we want to own the platform, so we made large acquisitions to be the number-one platform provider. We also want to do the value-added service because partners today want to make that change. They're starting to make that change, but they're not sure exactly how to do it or how to monetize it correctly. So we realized, earlier on, we need to make a massive investment and DNA change in what we do. The old word of pick, pack, and ship is gone, right? Distributing now means a million things that we do. We're more of a service provider than we are anything else. >> Yeah, it's so funny, and also, gross margin used to be higher in the old days. When they started to get hit, started getting out of that direct distribution, there was margin pressure, and again, channel businesses are very efficient. The weak don't survive very long and the ones that are smart actually evolve. This is a great case where you can wrap services around it and, with the cloud, you get operating leverage. So you have an investment, now you have a business model for the next 10, 20 years. >> Yeah, if you think about distributions' basis points, it's a term that doesn't really exist outside distribution where you're razor-thin on those margins, but to your point on cloud, it's much heavier lift, it's much more cooperative selling, so obviously, we want to focus there where we can have growth at a higher profitable rate. And, if you can wrap around platform services around that and make you more money and give more value to the channel, why not? >> Well, that's what the channel wants. They want profitability, want to keep their customers, and increase their gross profit, and that's from services. Now, with software economic margins coming in, the revenue is higher. Software economics are great. >> Yeah, and I think a lot of partners today, NSP's, LAR's, VAR's, DVAR's, they don't really know what is their company actually worth? What's the multiple, right? And they're trying to do that assessment of how much your businesses are actually services and how much is that just reoccurring on an annuity basis, not managed service in some respect. So, for us, we look at that and say, well, how do we actually help you migrate that business? We want to get you to 60, 50, 70% services-led where you're making an average of 10, 20, 30 points. >> And a lot of your partners too have long-standing relationships with customers. And so, by you innovating, that just trickles down to them. That makes it sticky for you guys, great business model. Craig, talk about your relationship with Acronis. We're here at their Global Cyber Summit 2019. Talk about what you guys are doing with them. >> So we've been with Acronis for six years now. We're their largest distributor worldwide. We operate from pretty much every country we operate. They're one of our leading, actually, they are our leading backup disaster recovery and cybersecurity solution. We've an amazing partnership at every single level. When it comes to how we go to market, how we back its position, how we recruit enable partners, it's really next to none. We've very, very aggressive timelines and goals for next year for where we want to go, and where that means it's actually growth, expansion, service offering, no matter what head count we have towards this initiative. Acronis is our number-one provider. >> They have a similar DNA and they're thinking like you guys do with the cloud, thinking about how that transformation business model evolved for Ingram Micro. They're seeing it now with their unique integrated... Well, it won't be unique for long 'cause I think everyone is going to copy it. This integrated holistic view having a platform that's an enable, not just hardware, the infrastructure, where they got a platform layer which is enabling capabilities for sets of services on top. Theirs and their ISV's and developers, I mean that's just a proven platform formula. What's your feedback on that? Do you see that translating well in the field, in the partner networks? >> Yeah, very well, I think today, you think of backup disaster recovery as legacy backup disaster recovery. Where am I backing up to, why am I backing? It's for that disaster. Not remediation of issues, security risks. You're seeing them go into a completely security play which someone argues and says it makes no sense, your backup disaster recovery, your BDR. But, if you think of the ransomware attacks today, the fact that I can have a safe copy hooked up in minutes, the ransomware is no longer an issue. And how they position that is really a security end-to-end solution. It doesn't mean you don't need any other security. Obviously, you still do. But it comes at a very different angle and I think it provides a bit of clarity to customers who are confused. They said that earlier, they mentioned: how many different security providers are becoming open every single day? >> No one wants to buy another tool. >> No, and there's no more large mega offer. There's no one solution. >> You know, solving the ransomware problem certainly is a great way to get breached in any account. Hey, I get the mousetrap for solving ransomware. In that case, that's when a better mousetrap works. You're right to the front of the line. Then, once you're in there, then you got to figure it out. This is what's interesting to me is that it's a data solution. I think you cracked that nut, it's a winning formula. >> If you think of a really basic, what are we trying to do or who are we trying to protect? Either people or information, right? We're not worrying about protecting people today. We're talking about information, so at the end of the day, what's most vital for a company's organization? You're looking at their customer data, their personal data, financial data, and if you think about would you want them to have access to, how do you want to mediate that? So the ability of end-to-end and how that story, which was really, really important to the customer, to have the clarity on why, is critical. >> Well, you guys do a great job on security. I read your reports every year that go out at VMworld and Reinvent, all the different events you guys go to. You guys have great security groups, props to those guys. I want to get back to this data backup thing that you mentioned earlier 'cause we had some insight from our conversation. I was just on with a Forrester analyst where, if you look at backup and recovery, it was basically because it was some operational disruption. That had nothing to do with security. I was like, lights go out, hurricane, Hurricane Sandy, whatever happens, something's happening. And that was all built around the continuity of its down rollback. But now the disruption is security. So no one's actually thought about it that way. So I think these guys have a great angle. I'm thinking of it like, well, if the disruption's security, that eliminates almost all the current solutions because they're just rolling back bad code. >> I don't think it eliminates all of them, but it's a great point. >> Well, the majority of them. >> You sit there and go, well, why is Acronis a security provider? It makes no sense. And you sit back and start thinking about the approach 'cause, again, we're thinking old BD and R. The new world of backup and disaster recovery is not the disaster being a natural occurrence or something with this were to happen. It's the every-single-day cyberattack and ransomware that's happening on a regular basis. That's the new norm. New norm isn't the hurricane, it isn't the cyclone, it's security attacks every day. >> And, happening weekly, two towns are being taken out. Craig, observations from your standpoint being an industry participant. Got experience out there in the field, talked to a lot of customers. You guys have your own cloud. Just in general, the top story of this whole cyber protection, security, data world, what's the top story in your mind? What's the most important story that needs to be continually covered and talked about? >> I think what we're missing today is a lot of partners aren't protecting their own house. At the end of the day, when an MSP is looking after their end user's data, do they really understand what they're responsible for? Do they have the right system in place, right? It's back to the constant security attacks. We're seeing, time and time again, MSP's, medium to small, are having massive breaches and going out of businesses in no time. You see MSP's who want to go to MSSP, but that requires-- >> John: What's that mean? >> Managed security service provider. >> John: Okay, all right. >> So you're an MSP specializing, dedicated on... And security, you have a SOC, which means you have a security operational center, meaning that you have to either buy that or go and invest on it or maybe partner with somebody. It's incredibly expensive. So MSP's today-- >> John: The compliance and the insurance alone. >> The compliance, insurance, the expertise. There's a massive shortage of people. So we see the MSP's today may be fine. Maybe 10% could go make that leap to MSP so that everyone else is figuring out: how do I manage the security space? I have all these different offers I have and solutions I have. A lot of them are homegrown, they're not very good. So, at the end of the day, when we look at what's missing is, hey, if you're an MSP, is your own house protected? Before you try to put everyone else's. Because, if you're managing all that data from that partner, you better make sure your house is protected. >> Protect your own house and I think that's interesting, what just came out of Acronis is that, it's a little bit of a flashy announcement, but the blockchain notary, they say, hey, we'll protect the data in all forms and we'll encrypt it on a blockchain. So that speaks to this blockchain problem. Well, data's a supply chain. >> It is, and you sit there... Again, let's talk old backup disaster recovery. You have data somewhere, it's a copy of your file. Do you know it's a clean copy, an authentic file? Do you know that something hasn't happened to it? And before, we never would've known that. Now we do. >> Yeah, well, I've always said in theCUBE, Dave Vellante and I talk about storages, not about the storage, CPU's and the hardware, but the data that's being stored. Take care of your own house first before you take on other people's data. I love that analogy. >> Yeah and customers are getting smart these days. Customers are looking, they're doing reading. Most customers look each at a time. They're looking at word-of-mouth, a trusted advisor, and they're doing research online. So they're demanding this. >> Craig, I really appreciate your insights. Thanks for taking time to share. Take a minute to give a plug for what you guys do in the cloud, how does someone get involved and work with you, what's a customer for you? Take a minute to give a plug out for what you guys do. >> So Ingram Micro, so we're the largest cloud organization in the world. We'll talk U.S. specifically. >> John: Cloud? >> U.S. cloud. >> John: Amazon's bigger. >> As a distributor. >> John: Okay, distributor cloud, that's what I thought. Just to make sure, you keep an eye on them. >> Yeah, no, it's a good point. So we actually are, we do distribute AWS, we do distribute Azure. They're largest for both of them in the channel perspective. But partners today, what I would say the opportunity to them is there's those who play very heavily in the space, then those that do not. Everyone is somewhere in the middle. Working with Ingram Micro, the ability to really, what we said, the Cloud Awesomeness Roadmap which we presented earlier, we're taking a partner from infancy maybe doing a handful of SaaS offers today to going 10, 20 offers on a regular basis. We really enable and train them to make that jump both financially and from a skillset perspective. >> Can anyone get involved? You guys have a vetting process? They have a cloud SaaS app? >> Yeah, so cloud marketplace, if you're an Ingram Micro account today, you have a free account into our cloud marketplace, which is our e-commerce buying engine which is built on CloudBlue, which is our platform. Free access to it, online purchasing of any SaaS offer you want, depending on what the authorizations are by the SaaS offer. Free access to our team when it comes to how to enable support them, whether it's security, UCA's, backup disaster recovery, public cloud, Microsoft, you name it. And it's really a team dedicated to help the problem solvers, which is everyone here today, solve the current problem of how to get more of an annuity subscription basis. >> Awesome, well, congratulations. Cloud marketplaces are hot, you guys are number-one channel, distributor, cloud, whatever it's called. Is there a category? >> For making new-- >> Channel cloud. >> Yeah, you could say-- >> Distributor cloud. >> We're a distribution service provider. >> Congratulations Ingram Micro trends. Building the plane while they're flying it, I love that one too. It's theCUBE, we're a-flying here in Miami Beach at the Fontainebleau hotel for Acronis' Global Cyber Summit 2019. We're back with more coverage after this short break. (upbeat electronic music)
SUMMARY :
Brought to you by Acronis. and you guys have sales, technicals out there? We got everything, so we have the platform itself, in plain sight, so it's like changing the airplane but times are changing and you need to adapt with it. This is a great case where you can wrap services around it and make you more money the revenue is higher. We want to get you to 60, 50, 70% services-led Talk about what you guys are doing with them. When it comes to how we go to market, and they're thinking like you guys do with the cloud, But, if you think of the ransomware attacks today, No, and there's no more large mega offer. I think you cracked that nut, it's a winning formula. and if you think about all the different events you guys go to. I don't think it eliminates all of them, And you sit back and start thinking about the approach that needs to be continually covered and talked about? At the end of the day, when an MSP meaning that you have to either buy that you better make sure your house is protected. So that speaks to this blockchain problem. Do you know that something hasn't happened to it? before you take on other people's data. and they're doing research online. Take a minute to give a plug for what you guys cloud organization in the world. Just to make sure, you keep an eye on them. to really, what we said, the Cloud Awesomeness Roadmap solve the current problem of how to get Cloud marketplaces are hot, you guys are number-one at the Fontainebleau hotel
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Kickoff | Global Cloud & Blockchain Summit 2018
>> Live from Toronto, Canada, it's theCUBE, covering Global Cloud and Blockchain Summit 2018. Brought to you by theCUBE. >> Hello everyone, welcome to the live coverage here in Toronto for the Global Cloud and Blockchain Summit here put on as prior to the big event this week called the Futurist Conference. TheCUBE will be here all week with live coverage. I'm John Furrier with Dave Vellante as we expand our coverage with theCUBE into the blockchain and crypto token economics world. We're here on the ground. We're covering the best events. We started in 2018 initiating CUBE coverage on the sector. Of course we've been covering Bitcoin and blockchain going back to 2011 on SiliconANGLE.com. Dave, we're here to kick off what is the first inaugural event of its kind, combining cloud computing coverage with blockchain, and as we had on our fireside chat last night, we discussed this in detail. Cloud computing and blockchain, either going to be a collision course or it's going to be a nice integration. And we discussed that. This is what this show is all about, is it's really about connecting the dots to the future. The role that cloud computing will play with blockchain and token economics, a variety of different perspectives, but again, this is the first time we in the industry are starting to unpack the mega-trend of cloud computing, which we know is like a freight train powering and disrupting, and we cover it in detail. But blockchain is certainly transforming and reimagining business and process coming together. >> Well, we're here in Toronto, which of course is the birthplace of Ethereum, and it's interesting to see how Toronto has attracted so many developers in the software and engineering space, and there's a huge crypto community here. I'll give you my take on the cloud and blockchain. I don't see them on a collision course. I see blockchain, and we've talked about this, and crypto as a part of this other layer that's emerging. You had the internet, you had the web. On top of that you had cloud, mobile, social, big data, and it was essentially a cloud of remote services. What we're seeing now is this ubiquitous set of digital services of which blockchain is one. And to me it's all about automation, machine intelligence, blockchain being able to do things without middle man. You made that point last night on the fireside chat. And I think it's complementary. You need cloud for scale. Everything's digital, which means data. And you need machine intelligence for automation. And that is the new era that we're entering, and blockchain is playing a big part of that because of its inherent encryption, its immutability, and its ability to show proof of work. So it's a key component of a number of different digital services that are going to transform virtually every industry. >> Certainly, then, that's a tailwind for the industry, and certainly we see that. All the alpha entrepreneurs, alpha geeks, and a lot of the business pros see blockchain and token economics as a dynamic that will certainly change things. Today in Toronto this week, certainly not a good week for pricing of currencies. The crypto market is down, Ethereum and Ripple are at yearly lows. And communities are kind of getting scared. We talked with Matt Roszak, an early investor and founder of BloQ, last night about the price declines, and he said, "I've seen this pattern before. "These price selloffs also kick off "the next wave of growth." So there's a kind of a weeding out, was his perspective. But you can't deny that over the past 24 hours, 30 billion has been erased from the crypto market caps, and the greatest decline is happening under Bitcoin's dominance, and still increased over, still 56% over the year. So Bitcoin seems to be holding more value than, say, Ethereum. Ethereum and Ripple really under a lot of pressure. So the insiders, some are scared, some are like, hey, we've seen this movie before. Waves are a little bit rough right now, but they're in for the long game. So this is a long game going on and then there's also money being lost. >> Well, Matt was saying bet the farm now. He said he's seen this before. Take everything, the mortgage, the house. I'm not sure I would advise doing that, but this is the time, buy low. So just for the numbers, Bitcoin's high last November/December was 19,000, it's down at 6,000 now. So as you say, it's still up almost 50% for the year, but if you compress that timeframe to nine months, it's down 60%, so very, very volatile. Ethereum, on the other hand, last September was trading at around 240, 250, and today it's in the 260s. So back to where it was last September. The curve on Ethereum sort of looks like it did end of last summer, whereas Bitcoin is still almost 70% up from where it was last September. So quite a bit of difference between the two cryptocurrencies. And you mentioned Ripple, IOTA, many of the cryptocurrencies-- >> Ripple's dropping 90% from its 2018 highs. 90%. (both laugh) Some money was made and lost on that one, so again, we always say when the music stops you better be sitting in a chair. Otherwise this is bubble behavior, but you know Matt and others and the insiders are saying they're still bullish because of the pattern. Even though it's a selloff, it's a weeding out process and they see still good deals going on. And again, this is going to come fundamentally down to whose technology's going to be adopted, what kind of application can be written on blockchain, which is seeing some promise in the enterprise. Just yesterday Microsoft announced a blockchain as a service kind of thing with proof of authority and new concepts. IBM, we've been covering IBM with blockchain, their work with the Hyperledger standards. You've got the enterprises. Amazon has kind of telegraphed, they actually put a professional service note out where they are doing some blockchain. The big clouds are getting into the game, so the question is, will the clouds suck all the oxygen out of the blockchain room, and will there be room for other blockchains? Again, this is the big debate. Is it going to be a fragmentation of a series of blockchains, or will there be some sort of set of standards? Again, we don't know what the stack's going to look like because the best thing about blockchain is you could roll it out and implement a portion of the stack and still coexist with whatever standards emerge. So again, these are the questions. >> Well, one of the conversations that of course is going on is actually, the number of transactions that's occurring with Bitcoin is way down, it's probably down 20% year to date. The other conversation is we all know that Bitcoin and Ethereum, the transaction volumes can't really support what we do with Visa or even Amazon. There's a discussion in the industry going around about what if Amazon shows some other coin? Like Ripple, for example, which has much higher transaction volumes. Or what if Amazon tokenized its own business, came up its own cryptocurrency? What would that do to the price of Bitcoin, if all of a sudden you could transact in Prime using AmazonCoin or something like that? And we know that Amazon understands how to scale, it obviously understands cloud. That's why I do see cloud and blockchain as complementary. It's very difficult to predict the future. There are those who say Bitcoin is the standard, it's got the brand. There are those who say that Ethereum, because it's much more flexible and you can program distributed apps with it, have a great future. And then everybody points to the transaction volumes and says, this is just a Petri dish for the future where new technologies will emerge that scale better and can produce. >> What's interesting last night on the, we had a fireside chat with Al Burgio, serial entrepreneur, founder of DigitalBits, and Matt Roszak, obviously founder of BloQ and investor, he's on the Forbes billionaire list, super active, very engaged on a lot of advisors, Binance is one and many other deals he's done, it's interesting, you got two perspectives. Al is the networking guy who knows plumbing, knows how networks work, and Matt's a token economics genius. So the two have interesting perspectives and the battle royal going on right now, in my opinion, is two things. I think token economics is a wonderful thing that's going to happen no matter what the standards are, 'cause token economics really is the value to me of the cryptocurrency that can be applied to new business models and efficiencies. The blockchain is a land grab, and here's why. I think whoever can nail the plumbing and the pipes of the infrastructure reminds me of the early days of the dial-up web, when you had points of presence and you had the infrastructure had to be laid down. Although slow, people can dial up and get the internet, then obviously the internet got faster and faster. Blockchain's struggling from that scalability performance issues, and so the question is, on a public blockchain, you got to have the supernodes, you got to have the core infrastructure plumbing nailed. I think Al Burgio takes that perspective. Then everything else just will flourish from there. So the question is, what do those hurdles look like? And this is where the cloud guys could either be an enabler or they could be a foe against the core community. Like you said, Amazon could just snap their fingers tomorrow and take out the entire industry with one move. Just, we're going to do our own blockchain as a service. Everyone uses it, here's our token, and then a set of sub-tokens would have to be coexisting with that. And that could be a good thing, we don't know. This is the discussion. >> And governments around the world could do the same. US government could do Fedcoin, the Chinese government could do Chinacoin. I mean, what would that do to the prices of cryptocurrencies? I mean, it would send it into a tailspin, you would presume. And it was interesting. Matt Roszak on your panel last night, I asked the question, well, traditional banks lose control of the payment systems. And granted, he's biased, and he was definitive. Yes, absolutely. But the counterargument to that, John, and I'd love your thoughts on this, is the US government and the banks have a lot to lose. And they're kind in bed together and always have been. So one would think, with the backing of the US, its might, its military, et cetera, that they're not just going to let the banks lose control. Now, to his point is, why do you need to pay transaction fees to a bank? But you're paying transaction fees to somebody, even in crypto. >> I think our government in the United States is really asleep at the wheel on this one. And here's why. One of the beautiful things about the internet was it was started through collaboration in the universities in the United States. The United States enabled the internet to happen, and the Department of Commerce managed it. The Domain Name System was managed in a very community-oriented way. Again, community, keyword. As opposed to all this, that history is well-documented. If people aren't familiar with the history of the Domain Name System, DNS, go check out the Wikipedia, research it. It was run by a bunch of people who managed the database of website names. And that became sacred and was distributed. >> And funded by the US government. >> Funded by the US government, but the community managed it. The problem with the US government today is that they are meddling in areas that they actually shouldn't be even playing in. You got the SEC, it's shutting down everything right now just by the threat of subpoenas in the ICO market, which puts the overall country into a handicapped position, because now the innovation of blockchain and the entrepreneurial innovation that's happening is stunted, and it's just shifting outside the United States. So what's happening is the money flow and the energy and the activity is so high that incubation's not happening in the United States, although a lot of people are working on it. There's no funding mechanism. The capital formation of blockchain's different than venture. It's not super different, but somewhat different, but it's happening outside the United States. Certainly the Chinese will be in benefit of this. And if the Chinese wanted to shut down blockchain they would have done it by now. They're actually fostering it, and it's an opportunity for someone on the international stage to get a lever in the United States. So that's one. The second thing is they can enable crypto if they wanted to and I think they really should look at that and I think the banks are central organizations, the World Bank, they're under a lot of pressure. They don't know what to do. So when I talk to people, that's the same answer in so many words, is the government and the regulators really just don't know what to do. >> Well, and Matt made the point last night, Matt Roszak, that when he talks to these banks they're talking about using blockchain and they're very excited because they're going to take hundreds of millions of dollars of cost out of their, you know, infrastructure and their processes that are just not very efficient, and that's going to drop right to the bottom line. And of course they're in the money business, so that gets them very excited. His point was that's really not what it's about. Yeah, that's nice, but it's really about transforming the businesses, and that's why I asked the question about banks losing control of the payment systems. Opens up a whole new opportunities, whether it's financial services, healthcare, automotive. And again, to me, it comes back to digital, which is data, plus machine intelligence plus cloud for scale. You called it. I think at IBM Think, you coined it the innovation sandwich. Data plus machine intelligence plus cloud for scale. Put that together, that is the innovation engine for the next decade plus. >> The innovation sandwich, unlike a wish sandwich, where you wish you had some meat in the middle. You know, this is a good point. Let's end this kickoff and get into some of the interviews here with these really early thought leaders in this new conference. This is the first of its kind, cloud and blockchain, and we're going to certainly continue this in Silicon Valley with theCUBE summit coming up and our events that we do. But let's get some predictions out, because remember, this is theCUBE. Everything's going to be out there, it's going to be on the record, so we can look back and say, hey Dave, remember in 2018 when I asked you what's going to happen? So let's get into a prediction. What do you think's going to happen? I'll start and you can think up an answer. So here's my prediction on this whole blockchain world. Not so much crypto or token economics. It's really two predictions. With respect to blockchain, I think you're going to see an exact movement that the cloud market took, and I think it's going to happen in three phases. Phase one is all the energy's going to go into public blockchain, and public blockchain will be figured out first, and people are going to get excited by the new operation models of blockchain, specifically the decentralization of how that works and the benefits of decentralized blockchain, immutability, no central authority, and all the benefits of blockchain. I think it's going to be very rapid growth in the fixing of blockchain. Speed, scale, that's going to happen very quickly. And it's going to happen publicly. Then you're going to see private blockchains. You're going to see on premises kind of like blockchain. Kind of like the cloud, people have onsite, private. And then you're going to see a hybrid. The hybrid will look like multi-chain solutions. This is almost an exact trajectory that cloud computing took, because blockchain feels like a cousin of cloud or a brother or a sister. So it's related, but not exactly, but I think it's kind of the same trajectory. Public, private, hybrid, which is a multi-chain model, and I think that's going to be the standards. That's going to be the market track. On the token side, I think you're going to see a couple key tokens, like certainly Bitcoin's not going away. I'd be doubling down on Bitcoin under 6,000, like everything on that. That should hit 20,000, in my opinion, over the next timeframe. But there's going to be a lot of token integrations. My token integrates with your token and almost natives and secondary tokens kind of blending together where people with coexist tokens on one platform. So it's just too powerful not to have that happen. So that's my prediction. What do you think? >> I think as it relates to blockchain, I think blockchain becomes, in the enterprise I think it becomes an invisible component of virtually every industry. 'Cause every industry has waste, can improve efficiencies, and blockchain becomes a way to, whether it's supply chain or settlements or shared ledgers, I mean, there's dozens of applications for them and I think blockchain becomes a fundamental component of a digital infrastructure, and it's starting now and I think it's here to stay for many decades and beyond. And you won't even see it. It's just going to be there. It's going to become a fundamental part of how we do business. On the token side, very interesting, obviously, hard to predict. I think that you're going to see continued volatility, of course, I think that's a safe bet. But I also think it's potentially going to get worse before it gets better. I think there's going to be a shakeout. I think you're going to see, there continues to be pump and dump scams going on, the US government's getting more aggressive, a bunch of subpoenas went out, and people are still trying to understand what that all means. So I think it's going to be rocky roads for a while. I think you're going to see a big shakeout, like a big dip, and then I think it's going to power back. I think the crypto is here to stay. And it's very, very hard to time these markets, so my advice is just buy, trickle buys on the way down and hold. HODL, as they say in this world. And I think 10 years from now it's going to be worth a lot. >> Alright, you got it here, theCUBE. We are in Toronto for the first inaugural Global Cloud and Blockchain Summit. Of course, part of the big event here in Toronto, Futurist Conference, which we'll be there live. Wednesday and Thursday, the kickoff is Tuesday night for the opening reception. It's theCUBE coverage continuing for blockchain and crypto markets. I'm John Furrier with Dave Vellante. Stay with us for more live coverage here in Toronto.
SUMMARY :
Brought to you by theCUBE. is it's really about connecting the dots to the future. And that is the new era that we're entering, and a lot of the business pros see blockchain many of the cryptocurrencies-- and implement a portion of the stack is actually, the number of transactions and take out the entire industry with one move. is the US government and the banks have a lot to lose. The United States enabled the internet to happen, and the energy and the activity is so high Well, and Matt made the point last night, Matt Roszak, and I think that's going to be the standards. and it's starting now and I think it's here to stay Wednesday and Thursday, the kickoff is Tuesday night
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Gabriel Abed, Bitt & Digital Asset Fund | Global Cloud & Blockchain Summit 2018
(upbeat music) >> Live from Toronto, Canada, it's theCUBE. Covering Global Cloud and Blockchain Summit 2018. Brought to you by theCUBE. >> Hello everyone and welcome back to theCUBE's live coverage in Toronto for the Blockchain Cloud Summit, part of the Blockchain Futurist event happening tomorrow and Thursday here in Toronto. I'm John Furrier with Dave Vellante. We're here with Gabriel Abed who's the founder of Bitt and also the Digital Asset Fund. Great story he's been there from the beginning. President at creation in the movement that's now changing the world. Blockchain and cryptocurrency certainly. Infrastructure and token economics, changing how things are doing. And rolling out, reimagining everything from infrastructure to value exchanges. Gabriel welcome to theCUBE. >> Thank you it's great to be here. >> So we were just talking on camera, you like to go after the big changes. You're an entrepreneur, you have that fire in your belly. You've been very successful. Where are we? I mean, you've been part of the movement, we're now on the cusp of mainstream adoption, there's still work to do. >> Oh, plenty of work. Lots of infrastructure still to build, many regulators and legislators still to educate, lots of laws still to be amended and changed. And, at the end of the day, it's happening and it's happening quickly and beautifully right now. The entire industry is changing. >> One of the things that you've done, you've taken on some big projects and you've made change happen. Regulation is one of the hottest topics we're hearing certainly in the United States, it affects innovation and there's so much entrepreneurial activity happening right now. There's so many entrepreneurs, alpha entrepreneurs really want to do great things, and regulation is just a blocker. It's an antibody for innovation. And you've busted through that. And it's probably going to continue. The old guard is either going to be replaced or adapting to the technology. You've done that, and a lot of people want to do what you've done. What's the secret? What's the secret of your success? How have you taken on these big, incumbent positions and taken them over >> But you're not running from regulators, you're embracing them. >> No, no, I think regulators are important to a responsible and sophisticated market. When my partner and I started Bitt in 2013, 2014, we immediately realized that if we wanted to build a product for the monetary authorities around the world, we needed to have the buy-in from the regulators. So from day one we were regulator-friendly. And it's not to say that we don't believe in a decentralized future, I'm as big of an advocate for decentralization and the freedom of information as anyone else, but I'm also a big believer in if you're a product for a market in the traditional world you have to involve the regulators in order to ensure that product does its job, keeps the consumers safe, and ensures that the economy around it doesn't collapse. So regulators are critical in this field. >> Talk about what you guys have done. Take a minute to explain the project you did, how it worked out, the tenacity, but also, what was the outcome? What were you trying to do in the project and where is it right now? >> It depends on the project you're referring to >> Maybe start at the beginning >> The Caribbean >> Let's start at the beginning. >> Yeah, yeah. >> Okay, so, Gabriel Abed, born, raised, educated in Barbados, around the age of 19, I decided I was going to take my computer science education a bit further. I went to Canada, I did a Bachelor of IT, where I majored in network security. In Ontario, the University of Ontario. And, unlike the rest of of my peers, who usually stay in Canada, I decided to go back to my little nation with the education that I had just received. And I took that education home, and started one of the world's first blockchain companies, but at the time I didn't understand blockchain per se, I understood it as a commodity, as a cool investment, I didn't understand the true nature behind the protocol itself. It was only until 2013 that my partner and I ran one of the larger mining operations in the world, that we realized a commodity was actually a protocol. A network tool. A system that you could build on top of. So in 2014, we actually created one of the world's first blockchain assets, on Bitcoin's blockchain. And that a representation of a digital dollar for a central bank. And the notion behind Bitt.com in 2014 was, let's compete with cash, because it's inefficient, it's costly, and it slows down the movement of society. So what we wanted to do is create a digital version of that, that would save economies hundreds of millions of dollars. Cash is expensive to to create, that linen, plastic, paper money, it's easily forged, it can be counterfeited, it's hard to transport, it has an expense to transport, it has an expense to count, it has an expense to secure, and then it has overheads around the entire ecosystem of accountability. Whereas, a blockchain-based digital dollar eliminates all of those efficiencies, and increases the ability for a monetary authority to trace, track, and have a better form of anti-money laundering, counter-terrorism financing and a better overview of their entire society. So that all, we took that notion, went to the central bank of Barbados, who at the time was being led by Dr. DeLisle Worrell, and our very first meeting he had asked me to excuse his office. And 13 meetings later, and a whole two years, lots of development, building out infrastructure around compliance, around finance, around security, and around regulation, we finally got the nod of approval from Dr. DeLisle Worrell to operate a fiat example of a digital dollar in Barbados. And since then, we have been working with several central banks around the world, bitt.com today is the leading central bank provider for digital dollars. A lot has changed, I've developed other tools since, and other businesses, but bitt.com continues to be the best friend for central banks looking to move and transition into the digital arena. >> Why, I mean other than a closed mindset, why wouldn't every government around the world want to move in this direction? Initiate some kind of FedCoin, for example. >> Education, education, it's the fear that the system may not be scalable, it's the fear that the system could be hacked, it's the fear that they could be cut out, their control, at the end of the day, monetary authorities, like the Federal Reserve, they have a control on the money supply. Whereas, something like decentralized cryptographic currencies, there is nobody in control of the money supply. Hence, inflation versus deflation systems. Then there's the issue of hacking and the threat of digital and cybersecurity. Typically, the head of these monetary authorities are older gentlemen who are traditionally conservative. And who are not (mumbles) with cybersecurity. So the fear of hacking is very real for someone like them, whereas someone like me who is trained as a network security expert, those fears can be mitigated with good policy and procedure, cold wallets, and the right process, to ensuring the environment can run without the risk or the fear of malicious attacks. So it really boils down to education. The educated governors of central banks, like there's one, for example, Timothy Antoine. Dr. Antoine is the governor of the Eastern Caribbean Central Bank. And they govern and mandate the currency union of eight islands below them. St. Lucia, Grenada, Antigua, et cetera. Now, he's a governor that gets this and has wrapped his head around it, and understands that this is the future. He gets it so much that he signed an agreement with bitt.com to begin exploring a pilot for his currency union to have a digital dollar implemented in it. You also have governors and presidents like that of Curacao. Or the central bank of Curacao, where we've just signed an agreement to move forward with a phase of looking at the implications of rolling out a digital dollar in a society like Curacao and St. Maarten. What is the ramifications? What is the feasibility study behind that? So, to answer your question, it's not every single regulator, governor, and central bank manager is going to head toward this technology tomorrow. But with more education, and more lobbying, you will see more and more central bank governors moving in this direction, because it's better, cheaper, faster, makes their job easier, gives them more control, gives them more oversight, and provides all the things that they would want as a central bank to continue to do their job for their society. Which is to protect their dollar from alien threats. And to ensure that the dollar remains stable, and to just generally ensure that the society is functioning the way it should. >> Gabriel, what's your vision on what this will enable for the citizens? What's the impact that you see happening? If this continues down the trajectory, what is the adoption look like, impact to people's lives on a everyday basis. >> Well, for a very starting point, you democratize payment. Right now, if I want to make a payment, I have to go through a utility company called a bank. And this bank typically has frictional costs, and frictional overheads and time. That's one of the biggest problems, is that these monopolistic infrastructures hinder the ability for the average participation of a free-flowing payment system. So what you end up having is rather than me being able to make a digital payment in seconds, with no cost, I have to wait days, I have to use manual-based systems whether it's check, cash or the bank's Visa Mastercard system. And then it has frictional costs. So right off the bat, you democratize payment. What does that do for a society in a developing nation? It empowers people. And you're empowered because now as a developer, I can build on this payment system. As an entrepreneur, I can tap in to this payment system. As a merchant, I can utilize this low-cost payment system. As a society, I now have GDP growth because of financial inclusion. The underbanked, who do not have access to banking facilities for one reason or another, maybe they don't like the bank, maybe the banks don't like them. Maybe they don't have two proofs of ID. Maybe they don't have a fixed place of abode. Maybe they don't have the minimum deposit amount. All of these features keep the poor and the underbanked out of the system. Whereas, in developed nations, we have mobile penetration rates that are through the roof. In some cases, like Barbados, over 100 percent. So if you have 100 percent penetration rate of this mobile platform, this thing in my pocket, but I cannot access the banking system, well flip that around, democratize the payment system, allow payments to exist on this mobile phone, and watch how quickly society becomes banked. So what you end up having is full adoption. Why would we not have full adoption when it's cheaper, it's faster, it's more inclusive. >> And the data from that collective intelligence only creates a digital nation >> A more responsible environment. >> Wealth creation environment. >> It creates a more traced, tracked, and accountable society so that the monetary authorities in the government can now start making educated decisions on data. They now know who's buying milk, who's gambling, who's paying their taxes and who's not. >> The downstream benefits of this are massive. >> The downstream benefits are massive, enormous. They're disruptive. This is a brand new fiscal tool, a monetary tool, being given to central banks to start eroding the field of private e-money systems, and to start bringing about a uniform standard towards payments. Plain and simple. We're going to the central banks and introducing a new monetary instrument, that they're in control of. That now the commercial banks, the financial institutions, the corporatocracies, the citizens, and the merchants can all fall under one roof issued by their monetary authority. And this is not a cell phone company or a bank building their own private system that I have to jump through some hoops and some red tape and sign away my first born and give away my left arm to enter. This is a free and open source standard system. >> And it's networked, as you said, penetration is 100 percent on mobile or roughly that, it's a network society that now has digital fabric built into it. This is the future. >> But I played this out in terms of, when you talked about this in your panel, now every device, every thing, every physical asset will be instrumented. >> Yes. >> And as a result, theory can be coconuts. >> You're building the deep infrastructure. I remember we met with World Bank back in 2014 and they coined this term for me. Because they were saying we want to help entrepreneurs and it's important to help entrepreneurs in developing nations because they're the lifeblood of it. But what we are building is the deep infrastructure. And that's exactly what it is. It's the infrastructure that would allow the entrepreneur and the developer to now have a framework that they can build against to provide more uplift. So in essence, it's really going to be exponential growth once systems like this are implemented. The stock market can move digital, and people could buy stocks using digital dollars. E-commerce can occur because I can now buy things online or sell things online with digital dollars. I can now be part of a global, financial ecosystem, with my smartphone and my wallet. >> That's a great use case, congratulations on amazing success, so much is on your plate, you've had great success in this new era, what's on your plate now, what are you working on, what's happening in your world now? >> So in 2017, we realized Bitt was entering a new growth phase. It was no longer a battle of trying to convince regulators and central banks, our product had been proven. Our reputation had been proven. It was time now to scale the company into a professional level of dealing with these regulators around the world. At the end of the day, we would like to digitize cash, wherever cash exists. And to provide those tools for central banks around the world. That would require professional management, and that is not I. >> (laughs) >> So, our investors and shareholders were quite comfortable with our proposal of bringing on that professional management, so in 2017 I resigned as CEO, retained a board position and still single largest shareholder, but with the idea of what other types of infrastructure can I build, now that a deep infrastructure had been put in place. So I've been attacking three major markets, the banking sector, an actual commercial banking enterprise working with a group from the United States towards looking at deploying the future of where we think commercial banking is going. I think that the community, the crypto community in general, there's a lot of noise happening in the chats. And therefore we built a machine learning chat bot to start looking at market sentiments and aggregating market information and of course building common tools for community members. So we've launched a agent called Gabby, the form to gab. My name's Gabriel and my mom calls me Gabby, so it works out quite well. >> You have the gift of gab that's for sure. >> And then I launched a mutual fund with a very sophisticated former managing director of JPMorgan. A guy named Richard Galvin. And we launched the world's first protocol-only fund. We focus only on protocols. And that's called Digital Asset Fund. And we launched that in late 2017 and got full regulatory approval to become a professional fund, that handles 100 percent, solely crypto. And that's basically been my ride, and then outside of that, just your standard consulting, because everybody from World Bank, to IADB, to some government agency to some private organization wants to know about blockchain they want advice, and they need a team of people to give them that advice. So it's just been, all around, looking at how I can be an entrepreneur in this space, while finding great leaders, and partnering with those leaders to build out great companies. While still focusing on ensuring bitt.com becomes the solution for dollars, digital dollars, worldwide. >> Got a great mission, entrepreneur, builder, congratulations. >> Thank you. >> Industry's lucky to have you, congratulations. >> Thanks for coming on. >> Thanks for coming on theCUBE. >> Thank you guys. >> CUBE coverage here, live in Toronto for the first Global Cloud and Blockchain Summit in concert with the Blockchain Futures Conference happening in the next two days after today. More coverage from theCUBE we're live here, stay with us for more great coverage after this short break. (upbeat electronic music)
SUMMARY :
Brought to you by theCUBE. and also the Digital Asset Fund. So we were just talking on camera, And, at the end of the day, it's happening One of the things that you've done, But you're not running from regulators, and ensures that the economy around it doesn't collapse. Take a minute to explain the project you did, the best friend for central banks looking to move want to move in this direction? and the right process, to ensuring the environment can run What's the impact that you see happening? So right off the bat, you democratize payment. so that the monetary authorities in the government and give away my left arm to enter. This is the future. But I played this out in terms of, and the developer to now have a framework that they can At the end of the day, we would like to digitize cash, at deploying the future of where we think commercial banking the solution for dollars, digital dollars, worldwide. Got a great mission, entrepreneur, builder, in the next two days after today.
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Al Burgio, Digitalbits | Global Cloud & Blockchain Summit 2018
>> Live from Toronto, Canada, it's the theCUBE, covering Global Cloud and Blockchain Summit 2018. Brought to you by theCUBE. >> Hey, everyone. Welcome back to CUBE's coverage in Toronto for the Global Cloud and Blockchain Summit, part of the big event also happening for two days, Wednesday and Thursday, the Blockchain Futurist Conference, here in Canada. I'm John Furrier, Dave Vellante here. Next guest is the founder and CEO of DigitalBits.io as well as Fusechain and serial entrepreneur and also the mastermind behind this inaugural event. First time a cloud blockchain conference has come together, bringing the two communities together. Al, great to see you. Thanks for coming on. >> Thank you for having me. Thank you for coming to Toronto, Canada. >> It's our pleasure. Certainly as you know, we love cloud. We cover all the big cloud shows. We're dominating that market in terms of coverage and access. And we just started covering blockchain in 2018 with theCUBE, although on SiliconANGLE since 2011 with the written word in journalism. But this is interesting. You are the brainchild behind this event, and I want you to explain why you came up with this event idea because this is the first time that you got two worlds coming together. You're bringing in the cloud DNA, and that can go back to like, classic networking and think big hosting providers, the Exodus and the Equinox of the world. These guys are the same guys who built YouTube's back end and Facebook. Large scale network guys with this new emerging blockchain world because there's some connections points, and it's super important, and no one's ever done that before. What's the motivation behind a cloud and blockchain summit? >> Well, if you think of the internet, all that data, all that traffic, substantial majority of it is flowing through data centers, infrastructure providers globally. And within many of those data centers you have cloud providers, whether it's cloud computing, SaaS, Software as a Service, cloud providers, you name it. And now we have upon us this emerging blockchain technology. Many are referring to it as Web3.0. And I'm obviously a big believer in that this is the next evolution of the internet. We got Internet1.0 in the 90's. We had Web2.0 with social sharing economy and so forth, and along the way, each step you had your first movers, your willing followers, and then the unwilling followed. It's been that powerful the last two occurrences that we saw with the evolution of the internet. Web3.0 is that next thing. First movers, willing followers, the unwilling. Every time you have this something very innovative, obviously there's a big engineering initially starts amongst, you know, a community of engineers, and then it starts to go mainstream. Obviously a lot happens in between conception and going mainstream. And if we look at the 90's, Linux played a substantial role in the acceleration of innovation. It really extracted, you know, it took a different approach to software, really leading open-source. >> It took down some proprietary incumbents - Unix. >> Absolutely, absolutely. And free and open-source software, but it still needed to be supported. Which version of Linux should enterprises embrace? And at that time, it was very important with what we saw emerge with things like Intel, IBM, Dell, HP, and so forth getting behind organizations like Red Hat and their version of Linux, now known as Red Hat Enterprise Linux. >> IBM put in a billion dollars into it. >> Yeah, exactly. >> Steve Woz, yeah. >> So with regard to that, you know, it was all about the hardware validating, right? These trusted vendors to the enterprise. And them kind of validating a company, or endorsing a company, in effect, like Red Hat, really helped provide a guiding light to the enterprise. Now it's not about hardware, it's about the cloud, right? Cloud computing providers and so forth. And in that ecosystem, it's not just AWS. It's not just Microsoft. There are many data center providers that have built a cloud computing offering that are supporting substantial financial institutions, substantial organizations within healthcare space insurance, and many, many other industries. So they play a very important role in supporting an enterprise, whether implementation, integration, and consumption of technologies, including new and emerging technologies. And so as we have, sort of, before us, this emergence of blockchain, obviously having lived in the cloud and infrastructure community for a number of years with that last company I had founded, know a lot of the key stakeholders. And even though I'm all in on blockchain, you know, I pop in every now and then in that world. What I found was two different extremes. You have CTO's and even CEO's of cloud computing organizations, and others within those organizations, totally high "Get It" factor. And you had the other extreme, multi-billion dollar cloud computing organizations, you know, data center organizations, where again, the leadership is still trying to figure it out, in some respects, not fully paying attention yet. And I saw that this is definitely emerging. Again, you'll have first movers, willing followers, and the unwilling. They're all going to get there. But it hadn't gotten there yet. And so with regards to this event, I saw a huge opportunity to really put something out there, allow it to ultimately take a life of it's own. There's a new organizer that's going to be coming forward and driving the ship with this event. But ultimately, there needed to be a forum, not just here in North America, but in every corner of the world, the Global Cloud and Blockchain Summit, providing this opportunity for that convergence, and for both communities to really share knowledge and accelerate, fill that gap. And I saw it's there. It is there. There's amazing things being spoken on stage as we sort of are sitting here, with leading innovators, and so forth, from both sides. There was an amazing keynote today by Anthony Di Iorio, one of the co-founders of Ethereum and founder and CEO of Decentral and Jaxx, really helping support the event today and making a contribution. His talk was phenomenal. That's kind of the thought behind it, and it's, you know, here we are. >> I want to pick up on something you said, for our audience, you know. I mean, for guys like you, Al, that are deep into it, you understand this very well. But you talked about Linux, and how, essentially, the Web was built on Linux. So if you were a Linux developer back in the day, and you wanted to "invest" in Linux, you didn't have a vehicle to do that. You could put your time in, you know? You could maybe join a company and maybe get some stock. But there was no way to directly invest in Linux. Well today, there is. With blockchain and cryptoeconomics, you actually can, whether it's tokenize your business or participate, you can buy tokens. And so it's a whole different incentive structure. And many in our audience are sort of new to this, kind of the unwilling, if you will. >> Yeah. >> And that's an amazing new way to create capital structures. >> And very powerful. I mean, prior to this tokenized revolution we're seeing here, it was a cool open-source project that as an engineer you wanted to be part of this, contribute your time, and quite often you would ask your employer to permit you to have 10%, 20% of your time to commit to these projects. Maybe you would even ask for that in your job interview. And you'd maybe get the thumbs up, you know? And so, your employer's, in effect, subsidizing your time to really contribute to projects and code that you're very passionate about. But if they got busy, economic cycles and what have you, and it's like, "You know what? We need you at 100% focus on your day job." All of a sudden, that community, that open-source community is losing perhaps a very valuable contributor, right? And there's really no way for that direct incentive from that project. And that's really what that is now. Projects can be created. You think of, you know, some blockchain's like an operating system, you now have an, you know, to use the Linux comparison, now let's say an operating system can have it's own incentive, a reward or compensation structure to really help attract engineers and other valuable contributors to not just give birth to a project, but help make it sustainable. >> Yeah. >> And, you know, eventually maybe you're quitting the day job because it's able to be free, open-source, and providing an enlightening self-interest. >> I'm getting some messages here, direct messages, listening to you talk. So I want to share them with you. One guy says, "Hey, Al. What's the deal with the different blockchains? How do I tell?" So I'm not an unwilling. I'm a wanna-believe. I'm not the front-end, but what do I pay attention to? And there's so many different chains. You got people promoting certain things. I don't know whose stats are real. You got two kids in a garage, >> Yeah. >> who just did an ICS. So the question is essentially what's the difference between all these chains? What do I have to look for? Is it latency? Who's solving these problems? What's the big deal, and how do I determine better chain from another chain? Are they all going to work together? >> Yeah. >> What's your thoughts? >> Things are moving incredibly fast right now. And it is difficult to keep up to speed. You know, maybe it was just bitcoin at one time and one chain to focus on. Then there was Ethereum and all these others. Now there's many, many more. So ultimately, it is about information, staying current with that information, doing your due diligence. But you really need to have a community that you're a part of, that you can, kind of, share in your evaluation and monitoring of what's new and emerging. >> So community's important. >> Very important, very important. Just say trusted advisors, trusted peers, and you kind of take a collective approach at this. Nonetheless, we're in this pioneering era, mass innovation happening. What's winning today, you know, may not necessarily be continuing to win tomorrow. But you really need to maintain a discipline, and take a peer approach to staying current. In terms of public chain, private chain, they're all going to play a role, and they are playing a role, in different use cases. There's clearly a use case for private chain within enterprise, within say, you know, trusted circle of supply chain participants. Maybe you want to bring some efficiencies to all that. >> So use case drives the chain. >> Yeah, absolutely. But public chain is a phenomenal phenomenon. Among other things that we hear a lot about it, it's given birth to the ICO. The new way of capital formation that is unbelievably awesome. The world has never seen anything like this, where. >> Explain that. Capital formation dynamic that you're referring to. >> Yeah, so the traditional way, whether it's in Silicon Valley or any other part of the world, you have an entrepreneur that maybe they haven't had a big exit where they can fund their own next venture on their own. You know. Smart intelligent people with a brilliant idea, and they're doing that friends and family route, right? The due diligence checklist isn't that long. It's like, you know what? Love my son. He's the smartest kid on the planet. You know, you give him a few dollars and a few other friends and family, this new emerging entrepreneur. And if there's evolution there, things are picking up traction and so forth, then maybe you're doing an angel round. And there's this sort of structured process that history's sort of define for us. And then from an angel round, you know, you have this early stage company emerging, and new milestones being reached, and then maybe there's a Series A venture capital round, and what have you. And then you have the, you know, the Series A, Series B, and so forth, right? The typical approach to things. A very regimented Silicon Valley has been a dominating force of the venture capital community, and that form of competition >> But the dynamics are different than the venture capital. >> Yeah, so that's the way that we've always, sort of, known, right? Many early stage companies, the process they go through. Many, many meetings behind closed doors, and so forth. >> Cloak and dagger, black box. >> Yeah, so concept of crowdsourcing, still beholden to the financial systems that're up there. How do you really foster community up there? And raise maybe a few million dollars? >> So what you're saying is is that it's easier to raise money now? Easier? >> It absolutely is. You have this new meeting of exchange where you have cryptocurrencies like Ether. And you're basically sharing your idea with the world, and all of a sudden, saying, "Hey, here's our token economics. We'd like to reach some capital." And then whether it's minutes, hours, or even weeks, you have capital coming to you from different corners of the world, and it's coming to you in seconds. Highly efficient. You have these universal currencies now emerging, and it's an amazing sensation, and it's a new form of capital formation, and with capital formation, you have innovation. So I believe that, you know, we're just going to continue to see an acceleration of innovation, globally happening, and not just in certain pockets of the world now, in many, many corners of the world. I mean what's happening in Asia's absolutely phenomenal in the blockchain space as well. It's not just interesting here in North America. In fact, in some respects even more interesting, depending on how you look at it. >> Describe what's happening in Asia. You guys talked about this last night in the fireside chat. >> Well, I mean some of the publicly available information is that you can just simply see, on many of the cryptocurrency exchanges out there, an insane amount of volume, more so than in any other corner of the world. And so you have a very active investor community up there, a trading community, token-buyer community, what have you. >> And where are the pockets? >> Very healthy. >> So it was China, and then things sort of shifted to Japan. >> Well, >> Where do you see the action? >> maybe where the centralized exchange in happening, but I think it's still a lot of the same people. It's not like it got shut down in a country, and those people just lost their desire. They just found an alternative means to continue to participate. >> Right. >> You know, South Korea, it's phenomenal. You have Hong Kong. You have Japan. You have Singapore, among many of the pockets. But then it's everywhere. I mean, you're meeting people from Vietnam, Thailand, India. They're all very active investor communities and utility token buyer communities. And it's very healthy. Yes, you have, you know, a correction every now and then in this market. But you have that with any sort of new, exciting innovation. But it continues to thrive up there. It's phenomenal. >> Yeah, you're seeing one of the main uses of bitcoin to buy alternative currencies. >> Yep. >> That's sucking huge amounts of volume. >> It's an easier currency. I mean, in a matter of seconds or minutes, you can have a currency go from a bedroom in Florida, you know, here in Toronto, to a project in Singapore, or vice versa, without going through bank. >> So again some more couple questions from the crowd. If you want to reach us, tweet us, either direct message or tweet @Furrier @DVellante. Happy to take your questions for the guest. But one says, "Do we buy now?" >> (laughs) >> Second was, "Do this side step the tariffs of the China, Japan, U.S. thing?" Obviously outside of the United States, we're the world power in the United States. But now that power is shifting. You see China and here in Canada, a lot of crypto-DNA here. So interesting. Your thoughts on buying? (chuckles) On the dip? Or crash? Or however you look at it? And then the international dynamic with China and Japan and others? >> So many are seeing it as a dip. I mean, the reality is, if this is new form of capital formation, it does share similar characteristics, nonetheless still to traditional or early-stage investing and venture capital, in many respects. Not every start-up succeeds. In fact, you know, over 90% traditionally don't make it. Even if they make it to a Series A round, they may not make it to a B round, right? And so, the fact that you have, some people kind of are referring to the Wild Wild West. I don't necessarily see it that way. It's just finding it's way, right? And it's going to get to a mature state. >> Well I think people look at the bubble, and they think Wild Wild West, but the interesting thing about it, you know, we talked about it off camera last night, around international is, and no one really knows what the STEEMs will be. This is going to be a completely different landscape than anything we've seen before, whether it's standards or execution. And I hear the argument all the time of "Oh, it's unregulated!" It's really the United States that's taking a more regulatory approach, you know, the SEC is essentially scaring straight everybody and saying, >> Well they're trying to figure it out. >> Well they're trying to figure it out, but also they've kind of slows things down, the process. But that being said, it might not have to be formally regulated. Because you mentioned Linux. The role of self-governing communities is a very interesting dynamic. No one's actually said and analyzed what a regulatory regime, globally, would look like, if you factor in, kind of, the open source concepts, with self governance because communities are very efficient, and we got money involved. >> Yeah. >> It can be even more efficient. That's called a marketplace. >> You know, people have disposable income, and they decide what they want to do with that disposable income. You go to a restaurant, you go buy some groceries, you invest, you maybe buy some commodities, right? And where we put that money, the value we had that we wish we could exchange for something else, some of it goes into some regulatory worlds and some doesn't. I want to go buy some you commodities at the grocery store. I mean, it's a free and open transaction. There's no KYC or AML per se and that happens. >> But food has to get to the supermart. My point is. >> Marketplaces don't require regulation. >> Exactly my point. That's my point. >> Or additional red tape, right? But where we put other capital deaths. So whether you're buying share certificate, early stage investing. There's SEC filings, perhaps. >> Who regulated Linux? >> Who regulated Linux? I mean-- >> (laughs) >> It was self governing. >> Benevolent dictatorship with Torvalds. >> But the capital formation was different in the Linux industry. >> Yeah. >> It was the more traditional path that you just described, and so those were-- >> But I guess what I'm saying is that, you know, have a token. Some token could represent a commodity. Some token could represent a security. So there needs to be that distinction and a framework of clarity so that we understand what needs to be regulated and going on that path. And so I think that's, kind of, part of finding it's way over the past 12 months or so is this distinction. Some countries were very quick to say, "Here's a framework.", like Switzerland. That clarity here is taking some time here in Canada and the U.S. >> Yeah, and I think they should let things foster and incubate a bit because you don't know the gestation period of real technology, and I think I'm cool with community-oriented governance Because people will lose a boatload of case; some will gain. But that'll all sort itself out. And with good community involvement, it'll happen faster. I just find that a better path. I mean, some people can't stay with that tension. They overreact. Some people can't handle the risk. But you got to see how it plays out at some level. >> You definitely do. But there's also an opportunity for self-governance. You know, you have-- There's the regional internet registries, right? So you have ARIN RIPE in Europe and so forth. You know, if you want an IP address and so forth, there's a self-governing body that defines policy and how these things are going to be deseminated here in North America. The government, kind of, sets off with that. >> The DNS system. >> You know, absolutely. This is valuable-- >> Yeah. You know, you have national security with internet, but how IP's are deseminated, it's self-regulated. So at the end of the day, if the community doesn't decide to say, "Hey, some of these things, well let's define self-governing bodies." And if they can play a great role in it all, fanastic. Otherwise, then maybe the government steps in" If that's the type of country it is where they like to engage. >> Al, everyone's reimagining new opportunities with blockchain and crypto. You've certainly got good venture with DigitalBits. We'll certainly have a conversation later here this week about that. I know you got to get back for a panel that you're going to go on now. So thanks for coming on. And congratulations on the inaugural Global Cloud and Blockchain Summit. Looking forward to talking more about it. So theCUBE live in Toronto for coverage of the Global Blockchain event here with cloud. And then tomorrow kicks off the big show here, the Blockchain Futurist, about 2,000 attendees. That's really going to be connecting the dots of the future. TheCube will be there as well. Stay with us for more live coverage after this break.
SUMMARY :
Brought to you by theCUBE. and also the mastermind behind this inaugural event. Thank you for coming to Toronto, Canada. and I want you to explain why you came up and along the way, each step you had some proprietary incumbents - Unix. but it still needed to be supported. and it's, you know, here we are. kind of the unwilling, if you will. to create capital structures. to permit you to have 10%, 20% of your time And, you know, direct messages, listening to you talk. So the question is essentially that you can, kind of, share and you kind of take a collective approach at this. it's given birth to the ICO. Capital formation dynamic that you're referring to. And then you have the, you know, Yeah, so that's the way that we've always, sort of, How do you really foster community up there? and it's coming to you in seconds. You guys talked about this last night in the fireside chat. And so you have a very active investor community up there, and then things sort of shifted to Japan. and those people just lost their desire. But you have that with any sort of new, exciting innovation. to buy alternative currencies. you know, here in Toronto, So again some more couple questions from the crowd. of the China, Japan, U.S. thing?" the fact that you have, And I hear the argument all the time if you factor in, kind of, It can be even more efficient. I want to go buy some you commodities But food has to get to the supermart. That's my point. So whether you're buying share certificate, But the capital formation was different that, you know, have a token. But you got to see how it plays out at some level. and how these things are going to be deseminated You know, absolutely. if the community doesn't decide to say, of the Global Blockchain event here with cloud.
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Jenna Pilgrim, Network Effects & Kesem Frank, MavenNet | Global Cloud & Blockchain Summit 2018
>> Live from Toronto, Canada, it's theCUBE, covering Global Cloud and Block Chain Summit 2018. Brought to you by theCUBE. >> Hello everyone, welcome back to theCUBE live coverage in Toronto for the Block Chain-Cloud Convergence Show. This is the Global Cloud Block Chain Summit part of the Futurist Event that's going on the next two days after this. Our next guest is Kesem Frank, AION co-founder and CEO of MavenNet. Doing a lot of work in the enterprise and also block chain space around the infrastructure, making it really interoperable. Of course, Jenna Pilgrim, co-founder and COO of a new opportunity called Network Effects. Welcome to the cube, thanks for joining us. >> Thanks, thanks for having us. >> Thanks, John. >> You guys were just on a panel, The Real World Applications of Block Chain. IBM was on it, which, been doing a lot of work there. This is real world, low hanging fruit, block chain, everyone's pretty excited about. A lot of people get it, and some don't. Some are learning. So you've got the believers, the I want to believe, and then the nonbelievers. Let's talk about the I want to believe and the believers in block chain. Some real world applications going on. As it's evolving, so there's evolution of the standards, technology, but people are putting it to use. What's going on in the sector around some of the real world cases you guys talked about? >> I think we're seeing a lot of collaboration as far as real world applications go, because I think people are sort of starting to understand that if a distributed network is going to work or is going to be secure, it needs diversity and it needs mass scale. If lots of different parties can work together, then they can actually form a community that's really working. As far as real world applications, there's some really interesting one as far as supply chain. Kathryn Harrison at IBM talked about their pilot about shipping, bringing together the global supply chain of distribution. There's a bunch of interesting ones about food providence and bringing together different parties just to make sure that people know what they're eating and that they are able to keep themselves safe, so I think those are two definitely interesting ones. >> Kesem, block chain, supply chain, value chains, these are kind of key words that mean something together. >> Right. >> Making things work in a new way, making things more efficient, seems to be a trend. You're kind of in that world. Is it efficient? (laughing) How's the tech working? What are some of the core threshold issues that people have to get over? >> So you know, John, that's exactly the question to ask. A lot of folks out there are looking at block chain and the promise it represents, and the one big question that keeps echoing over and over is when is this going mainstream? When are we going to see something, a domain, a use case, that is actually natively on a block chain? I think that, essentially, we kind of owe it to ourselves and to everyone that cares about this stuff to ask what's working today, August 2018 and what is still kind of pending? I co-founded a project called AION. For us, interoperability is really one of the key facets that you need to be able to solve for to make block chains real. And again, here's the 60 second argument. If you're going to grow all these solutions that are centric around the use case, they solve for different pinpoints and different stakeholders care about them. They don't really create the cohesive kind of ecosystem until they can all talk to each other, and then you have to ask yourself is the original hypothesis where it's going to be one main net, one chain that's going to rule them all, and everybody gets to play on it and everybody deploys their Dapps on stuff like Fabric or R3 or Ethereum, or whatever it might be. That is absolutely not the way we're seeing enterprise actually shaping into this domain of block chain. What we're seeing is big consortiums that already have value, tangible today, out of doing stuff on chain, and the biggest thing to solve is how do I take, to Jenna's point around supply chain or food providence, whatever it is, how do I actually open it so I can now start writing insurance events, payment events, banking, underwriting, auditing, regulation? There's this gigantic ecosystem that needs to be enabled, and again we are actively saying it's not going to be by an organic model where you and I do everything on top of a single solution. There will be a multitude of solutions, and what we need to solve for is how do we convert them from disparate islands that don't talk to each other into a cohesive ecosystem? >> This is a great point. We were talking on our intro, and we talked last night on our panel, about standards. If you look at all the major inflection points where wealth was created and value was created around innovation and entrepreneurship and industry inflection points, there's always some sort of standard thing that happened. >> Right. >> Whether it's the OSI model during the early days of the internet to certain protocols that made things happen with the internet. Here, it's interesting because if you have one chain and rule the world, it's got to be up and running. >> Yeah. >> It's not. There's no one thing yet, so I see that trend the cloud has, private cloud, public cloud, but public cloud was first but people had data centers. >> Right. >> Both not compatible, now the trend is multi-cloud. You can almost connect the dots of saying multi-chain >> Right. >> Might be a big trend. >> Right. >> This is kind of what you're teasing out here. >> That's exactly what we're about, and I think it's very interesting, the point you're making about dissimilarities between the two domains. We are in a cloud convention, and to me it means two things. One, we absolutely see the mainstream people, the mainstream players in industry, starting to take this seriously. It used to be a completely disparate world where you guys are a bunch of crazies with your Bitcoin and ether and what not. They're definitely taking this seriously now. The second thing, when you think of cloud as a model, how cloud evolved, we used to have these conversations around are you crazy, you're telling me that my data is not going to be on premise? >> It's not secure, now it's the most secure. >> Oh my God! It's in the cloud, what's a cloud? (laughing) You think of the progression model that was applicable back then, right? 10 years, 15 years back, where we started privately and we tell them OK, we'll take this side step of hybrid and then fully public. Took them a while, took them almost 20 years to get their heads around it. >> There's no one trajectory. What's interesting about block chain and crypto with token economics, there's no one trend you can map an analog to, you can't say this is going to be like this trend of the past. It's almost developing it's own kind of trajectory. A lot of organic community involvement. Different tech involvement. >> Totally. >> Different engineering mindsets coming together. You're seeing an engineering-led culture big time going on. That's propelling it up to the conversations of let's lay down the pipes, let's start running apps, but I'll do it within a two year window (laughing). >> I think the big thing to understand about that is yes, you need a whole host of developer talent to build distributed systems, but at the end of the day those systems still have to be used by people. They still have to be used by society, you still have to understand how to talk to your chief executives about what's happening within your company or what your tech teams are doing. There's a growing need for marketers, for PR people, for people who speak, I don't want to say plain English, but people who understand how-- >> Translate it to the real world. >> Yeah, they need to translate it, and how to bridge the gap between legacy systems and how do you take what you were doing before and transform it to a distributed ledger system? How do you do that without just paving the cow path? >> It's interesting, it's almost intoxicating, 'cause you got two elements that get people excited. You got the token economics, which gets people to go, "Whoa," the economics and the liquidity of money and/or value creation capture equations completely changing some of the business model stuff, which could be translated to software and Dapps and software general stuff or SaaS, et cetera. Then you got the plumbing or the networking side of it where things like latency, interoperability, absolutely matter, so with all that going on in real time, it's kind of happening at 30,000 feet and trying to change the airplane engine out. People are failing, and so there's some false promises, there's also false hopes that have not been achieved, so this clouds up the real big picture which is this is an innovative environment. We're seeing that trend. But when you get to the end of the day, what are people working on, to me, is the tell sign. Kesem, what's your project, talk about AION and the work you're doing, specifically give some examples of some of the things that you're doing in the trenches. >> Sure. >> What are you trying to solve, what are some examples you're running into and how does that relate to how things might evolve going forward? >> Sure, so there is a multitude of different problems that we work on but if you want to stick just to the fundamentals? Let's take one gigantic issue that everyone's kind of tackling from different perspectives, let's talk about scale. Scale is, especially in block chains especially challenging just because of how the technology works. How decentralized can you get before you're faced with gigantic latencies and before transaction cost are kind of through the roof? When you think about it, that is all a result of how we kind of contemplate these early stage networks. It was always the one network that is going to scale to infinity. Absolutely not the way it's going to work out. So from my perspective, again, sticking to this one issue, if you could actually give me a decentralized rail that maintains consensus throughout two networks, I can now actually have two trusted kind of go-tos instead of always putting the full brunt of the throughput on one single network. For us, that's kind of a no brainer application to interoperability. If you could actually give me all these trusted networks that work in tandem, I could now start splicing throughputs across many different parallel kind of rails. Not to similar than how we can solve for super computing. We understood there is a limit on how fast can a single CPU go and we started going wide. >> That's an interesting point, I want to just double click on that for a second because if you think about it, why would I have multiple rails and multiple systems? Maybe the use cases are different for them. >> Correct. >> You don't want to have to pick one cloud or one chain to rule them all because it's not optimized. We saw that with monolithic systems and cloud is all about levels of granularity and micro service and micro everything, right? >> Correct. >> And I would also say that gets into a security issue as well, right? You're talking about multiple layers but you also will have multiple layers of permission. You'll have multiple layers of how much information someone can see and what I think is emerging, if data is the new oil, then what's emerging is for the first time we're now able to trust data that we do not own. For corporations who say, "I don't know to market to you "if I don't know everything about you." But at the end of the day, they want to be able to leverage your data but they don't need to secure it and I think that cybersecurity issue is a huge, huge thing that's definitely coming. >> I want to get both of your thoughts on this, because we were talking about this last night. We were riffing on the notion that with cloud compute and data really drove scale. So Amazon is a great example and their value now is things like Kinesis and Aurora, some of their fastest growing services. You got SageMaker, probably will be announced at re:Invent coming up as the fastest growing service, right now it's Aurora. All data concepts. So the dataization really made cloud, great. >> True. >> Okay what's the analog for crypto and block chain? Tokenization is an interesting concept. There's almost an extension of cloud where you're saying, hey, with tokenization, the tokenization phase, how do you explain that to a common person? You say, is token going to be the token and the money aspect of and the economics the killer app? How's it transverse the infrastructures, plural? >> Yeah, or is the wallet going to be the browser? Or how are all of these things happening? >> How do you make sense of this? What's your reaction to that trend? >> So I actually get excited when I think about what token, on the most profound level, actually means. When you kind of think of where value happens in the context of these gigantic enterprises, right? You think of Apple, Amazon, Google, Facebook, any of them, and you kind of think of what the product is, it's all about the data and it's all about how do you convince people to give up data so they can monetize on it. And then you have two distinct, like literally gigantic groups of stakeholders at play. You have the users, that essentially get something free, right? I get to post on Facebook or I get to write an e-mail on Gmail. Then you have the stakeholders that actually extract all that value from my activities. A token, I think most profoundly represents, how do we actually get to a unified group where the user himself is the stakeholder that gets to extract the data? And again, the proposition is pretty straightforward. The more you use a network and the more the network becomes valuable and grows, the more value the token that drives at it. >> So it changes the value capture equation? >> Correct, different model altogether. >> The value creators get to capture the value and obviously network effects plays a big part in this? >> Yes. >> Which is your wheelhouse. (laughing) >> Yeah, definitely. I think it really comes down to core principles. Now you're able to really get down, to what Kesem was talking about, about when you're designing a token or if you're designing an incentive mechanism, you're really going down to the sort of deep game theory of why people do specific things and if we can financially incentivize people to do good rather than punish them or fine them for doing bad then we can actually create value for everyone. We're designing a new economy that now has the ability to propel itself in a fair and prosperous way, if done correctly, obviously that's the disclaimer afterwards, but. >> I love what you're saying there because if you look at collective intelligence a lot of the AI concepts came around from collective intelligence, predictive analytics, prescriptive analytics all came around using data to create value. I always talk about fake news because we have a cloud of media business that's kind of tokenized now but fake news it two things, it's payload, fake news, the fake content and then the infrastructure dynamics that they arbitraged, with network effects. They targeted specific people, fake payload, but the distribution was a network effect. Again, this was the perverse incentive that no one was monitoring, there was no- >> Well and I think in that case, yes there is news that is inherently false information but then there's also a whole spectrum of trueness, if you want to call it that so now we have this technology that allows us to overlay on top of that and say, "Well what is the providence of my information?" And with different layers of block chain systems you're actually able to prove the providence of your information without exposing the user's privacy and without exposing the whole supply chain of the media because there's like media buyers, go through all kinds of hands. >> And we believe the answer to fake news, frankly, is data access, collective intelligence and something like a block chain where you have incentive systems to filter out the fake news. >> Totally. >> Exactly. >> Reputation systems, these things are not new concepts. >> It's all about stake at the end of the day, right? It's how do you keep a stakeholder accountable for their action? You need backing so I think we're definitely on the same page. >> I love, I could talk about fake news all day because we think we can solve that with our CUBEcoin token coming out soon. I want to shift gears and talk about some of the examples we've seen with cloud. >> Sure. >> And try to map that to some navigation for people in how to get through the block chain token world. One of the key things about the cloud was something they called shadow IT. Shadow IT was people who said, hey, you know what? I could just put my credit card down and move this non core thing out in this cloud and prove to my boss, show them, not pitch 'em on the Power Point deck, to say look it, I just did this for that cost in this timeframe, and that started around 2009/2010 timeframe, the early digerati or the clouderati kind of did that but around 2012 it became, wow, this shadow IT is actually R and D practice. >> Mm-hmm. >> Right. >> You started to see that now, so the question that we see for people evaluating in the enterprise is how do you judge what's a good project? Certainly people are kicking the tires and doing a little bit, I won't call it shadow IT, but they're taking on some projects as you were talking about on the panel. How should they, the enterprises in general, the large companies, start thinking about how to enable a shadow IT-like dynamic and how should they evaluate the kind of projects? I think that's an area people just don't know what to look for. Your thoughts? >> I want to add a premise to that, because I think that's absolutely the right question to ask. We also need to add the why. Why should we, as people that do native crypto currency, even care about enterprises? A lot of people kind of theorized when Bitcoin was created to say it was anti institutional is an understatement, right? Aren't we meant to kill enterprise? The thing is, I don't think it's going to be a big bang. I don't think it's going be we wake up and nobody's using banking anymore or nobody's using the traditional healthcare or government and you know whatever insurance policies. We care about block chain in the context of enterprise because we think block chain is a fundamentally better model of doing things. It kind of does away with the black box where I need to be in business, I need to blindly trust you and it introduces a much more transparent and democratic model of doing things. We absolutely want to introduce and make block chain mainstream because that's important for us. When you think of how we do it, to your question, AION is all about interoperability, right? We create a solution that helps scale and helps different networks, decentralized networks, communicate to each other. What we also do with MavenNet, the company I run, is essentially make that enterprise friendly. It's extremely hard to do adoption and implementation within an enterprise, they're very immune to change. >> Antibodies as they say. >> Oh. >> The antibodies to innovation, they kill innovation. >> Totally, so going back to your original question, it all starts with a P and L. If somebody is going to authorize, you know, an actual production system in enterprise for block chain, it needs to create a tangible value, a tangible return, quickly and that's the key. The model that actually scales is you start by flushing out inefficiency plate. You show the enterprise how you could actually achieve, I don't know 20%/30%, that's the order of magnitude that they care about, efficiency by moving some part of your value chain on top of a block chain. >> It has to have an order of magnitude difference or so. I mean cloud was a great example, too, it changes the operating model. >> Yeah. >> They achieve what they wanted to achieve faster and more efficiently and operated it differently. >> Correct. >> And people were starting at it like a three headed monster like what is this thing, right? The cloud thing. And throwing all kinds of fud out there, but ultimately at the end of the day, it's a new operating model for the same thing that they're trying to do with the old stuff. >> Mm-hmm. >> I mean, it's almost that simple. >> Yeah, I think in some cases you need to really, in my previous life at the Block Chain Research Institute, we encouraged a lot of our clients to really take a step back and say, well will I actually, A, will I have this problem in eight years or seven years or 20 years or 50 years, if we're really fundamentally building a new financial system or a new way of doing things that is fundamentally different? Are we building it on old technology? We need to make sure that, and that's why you've seen banks were the first in the door to say, "Yeah, payments, that sounds great, that sounds great." But the real applications that we're seeing from banks are in loyalty, they're in AMLKYC, they're in the sort of fringe operations. Something like payments is going to take a really long time to push through because of those legacy systems because payments is the fundamentals of what banks do. >> This is an interesting point, I want to get your thoughts to end the segment because I think one of the things that we've certainly seen with cloud that over the generational shifts that have happened, the timeframe for innovation is getting shorter and shorter, so timeframe is critical so if the communities are fumbling around hitting that time to value, it seems to be trending to faster and we don't want to hear slower because these systems are inadequate, they're antiquated. >> Mm-hmm. >> These are the systems that are disrupted so the timing of, whether it's standards, or interoperability or business models, operating models, they got to be faster. >> Yeah. >> That's the table stakes. >> I think it all comes down to collaborative governance. >> People have to figure out block chain faster. >> Yeah. >> What's holding us back? Or what's accelerating us? What's the key for the community at large from the engineering community and the business community to make it go faster? Your thoughts? >> Right, so I think we're still searching for the next killer app. If Bitcoin is the reason we're all sitting here today and I profoundly believe that. >> Yeah. >> What is the next thing that drives change on a global scale? That's kind of what we're trying, collectively as an industry, to figure out. Sure, many kind of roadblocks on the way. Some of them educational, perceptional, regulation, technology, but the next big wave that's going to accelerate us to the next ten years of block chain is that next killer app. Organizations such as myself, Jenna, that's our day job, we wake up and that's what we do. >> I mean I've always said, and Dr. Wong, who's the founder of Alibaba Cloud agreed with me, I've been saying that the TCPIP protocol, that standard really enabled a lot of interoperability and created lots of diverse value up the stacks of the OSI model, Open Systems Interconnect, seven layer model, actually never got standardized. It's kind of stopped at TCPIP and that was good, everyone snapped at the line, that created massive value. >> But that's a collaborative governance thing. That's people coming together and saying that these are the standards that we wish to adhere to. >> We need the moment right now. >> Yeah, so you see organizations like the Enterprise Ethereum Alliance coming out with a prospective list of standards that they think the community should adhere here. You know you have the ERC20 standard, you have all these different organizations, the World Economic Forum is playing a role in that and the UN is playing a role, especially when it comes to identity and those kind of really big, societal issues but I think that it comes down to that everyone plays a role that I'm doing my best, I think it's going to be somewhere in the realm of data so that's where I've chosen to sort of make my course. >> I think this is a good conversation to have, and I think we could continue it. I mean, I read on Medium, everyone's reading these fat protocols, thin protocols but at the end of the day what does that matter if there's no like scale? >> Yeah. >> You can have all the fat protocols you want, more of a land grab I would say but there's certainly models but is that subordinate or is that the cart before the horse? This is the conversation I think is in the hallways. >> Totally agree, totally agreed. >> Guys, thanks so much for coming on theCUBE, really appreciate it. Breaking down real world applications of block chain we're at the Global Cloud and Block Chain Summit. It's an inaugural event and think it's going to be the kind of format we're going to see more of, cloud and block chain coming together. Collision course or is it going to come in nicely and land together and work together? We'll see, of course theCUBE's covering it. Thanks for watching. Stay with us for more all day coverage. Part of the Futurist Conference coming up the next two days. We're in Toronto, we'll be back with more after this short break. (theCUBE theme music)
SUMMARY :
Brought to you by theCUBE. This is the Global Cloud Block Chain Summit part of the real world cases you guys talked about? that if a distributed network is going to work Kesem, block chain, supply chain, value chains, that people have to get over? and the biggest thing to solve is how do I take, If you look at all the major inflection points where wealth of the internet to certain protocols that made but people had data centers. You can almost connect the dots of saying multi-chain is not going to be on premise? the most secure. It's in the cloud, what's a cloud? with token economics, there's no one trend you can map let's lay down the pipes, let's start running apps, I think the big thing to understand about that is yes, of some of the things that you're doing in the trenches. just because of how the technology works. Maybe the use cases are different for them. and cloud is all about levels of granularity But at the end of the day, they want to be able So the dataization really made cloud, and the money aspect of and the economics the killer app? that gets to extract the data? Which is your wheelhouse. We're designing a new economy that now has the ability a lot of the AI concepts came around of trueness, if you want to call it that out the fake news. It's all about stake at the end of the day, right? some of the examples we've seen with cloud. on the Power Point deck, to say look it, I just did this Certainly people are kicking the tires The thing is, I don't think it's going to be a big bang. You show the enterprise how you could actually achieve, it changes the operating model. They achieve what they wanted to achieve it's a new operating model for the same thing because payments is the fundamentals of what banks do. that over the generational shifts so the timing of, whether it's standards, If Bitcoin is the reason we're all sitting here today Sure, many kind of roadblocks on the way. I've been saying that the TCPIP protocol, that these are the standards that we wish to adhere to. and the UN is playing a role, especially but at the end of the day what does that matter You can have all the fat protocols you want, Part of the Futurist Conference coming up the next two days.
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Bradley Rotter, Investor | Global Cloud & Blockchain Summit 2018
>> Live from Toronto Canada, it's The Cube, covering Global Cloud and Blockchain Summit 2018, brought to you by The Cube. >> Hello, everyone welcome back to The Cube's live coverage here in Toronto for the first Global Cloud and Blockchain Summit in conjunction with the Blockchain futurist happening this week it's run. I'm John Fourier, my cohost Dave Vellante, we're here with Cube alumni, Bradley Rotter, pioneer Blockchain investor, seasoned pro was there in the early days as an investor in hedge funds, continuing to understand the impacts of cryptocurrency, and its impact for investors, and long on many of the crypto. Made some great predictions on The Cube last time at Polycon in the Bahamas. Bradley, great to see you, welcome back. >> Thank you, good to see both of you. >> Good to have you back. >> So I want to just get this out there because you have an interesting background, you're in the cutting edge, on the front lines, but you also have a history. You were early before the hedge fund craze, as a pioneer than. >> Yeah. >> Talk about that and than how it connects to today, and see if you see some similarities, talk about that. >> I actually had begun trading commodity futures contracts when I was 15. I grew up on a farm in Iowa, which is a small state in the Midwest. >> I've heard of it. >> And I was in charge of >> Was it a test market? (laughing) >> I was in charge of hedging our one corn contract so I learned learned the mechanisms of the market. It was great experience. I traded commodities all the way through college. I got to go to West Point as undergrad. And I raced back to Chicago as soon as I could to go to the University of Chicago because that's where commodities were trading. So I'd go to night school at night at the University of Chicago and listen to Nobel laureates talk about the official market theory and during the day I was trading on the floor of the the Chicago Board of Trade and the Chicago Mercantile Exchange. Grown men yelling, kicking, screaming, shoving and spitting, it was fabulous. (laughing) >> Sounds like Blockchain today. (laughing) >> So is that what the dynamic is, obviously we've seen the revolution, certainly of capital formation, capital deployment, efficiency, liquidity all those things are happening, how does that connect today? What's your vision of today's market? Obviously lost thirty billion dollars in value over the past 24 hours as of today and we've taken a little bit of a haircut, significant haircut, since you came on The Cube, and you actually were first to predict around February, was a February? >> February, yeah. >> You kind of called the market at that time, so props to that, >> Yup. >> Hope you're on the right >> Thank you. >> side of those shorts >> Thank you. >> But what's going on? What is happening in the capital markets, liquidity, why are the prices dropping? What's the shift? So just a recap, at the time in February, you said look I'm on short term bear, on Bitcoin, and may be other crypto because all the money that's been made. the people who made it didn't think they had to pay taxes. And now they're realizing, and you were right on. You said up and up through sort of tax season it's going to be soft and then it's going to come back and it's exactly what happened. Now it's flipped again, so your thoughts? >> So my epiphany was I woke up in the middle of the night and said oh my God, I've been to this rodeo before. I was trading utility tokens twenty years ago when they were called something else, IRUs, do you remember that term? IRU was the indefeasible right to use a strand of fiber, and as the internet started kicking off people were crazy about laying bandwidth. Firms like Global Crossing we're laying cable all over the ocean floors and they laid too much cable and the cable became dark, the fiber became dark, and firms like Global Crossing, Enron, Enron went under really as a result of that miss allocation. And so it occurred to me these utility tokens now are very similar in characteristic except to produce a utility token you don't have to rent a boat and lay cable on the ocean floor in order to produce one of these utility tokens, that everybody's buying, I mean it takes literally minutes to produce a token. So in a nutshell it's too many damn tokens. It was like the peak of the internet, which we were all involved in. It occurred to me then in January of 2000 the market was demanding internet shares and the market was really good at producing internet shares, too many of them, and it went down. So I think we're in a similar situation with cryptocurrency, the Wall Street did come in, there were a hundred plus hedge funds of all shapes and sizes scrambling and buying crypto in the fall of last year. It's kind of like Napoleon's reason for attacking Russia, seemed like a good idea at the time. (laughing) And so we're now in a corrective phase but literally there's been too many tokens. There are so many tokens that we as humans can't even deal with that. >> And the outlook, what's the outlook for you? I mean, I'll see there's some systemic things going to be flushed out, but you long on certain areas? What do you what do you see as a bright light at the end of the tunnel or sort right in front of you? What's happening from a market that you're excited about? >> At a macro scale I think it's apparent that the internet deserves its own currency, of course it does and there will be an internet currency. The trick is which currency shall that be? Bitcoin was was a brilliant construct, the the inventor of Bitcoin should get a Nobel Prize, and I hope she does. (laughing) >> 'Cause Satoshi is female, everyone knows that. (laughing) >> I got that from you actually. (laughing) But it may not be Bitcoin and that's why we have to be a little sanguine here. You know, people got a little bit too optimistic, Bitcoin's going to a hundred grand, no it's going to five hundred grand. I mean, those are all red flags based on my experience of trading on the floor and investing in hedge funds. Bitcoin, I think I'm disappointed in Bitcoins adoption, you know it's still very difficult to use Bitcoin and I was hoping by now that that would be a different scenario but it really isn't. Very few people use Bitcoin in their daily lives. I do, I've been paying my son his allowance for years in Bitcoin. Son of a bitch is rich now. (laughing) >> Damn, so on terms of like the long game, you seeing the developers adopted a theory and that was classic, you know the decentralized applications. We're here at a Cloud Blockchain kind of convergence conference where developers mattered on the Cloud. You saw a great developer, stakeholders with Amazon, Cloud native, certainly there's a lot of developers trying to make things easier, faster, smarter, with crypto. >> Yup. >> So, but all at the same time it's hard for developers. Hearing things like EOS coming on, trying to get developers. So there's a race for developer adoption, this is a major factor in some of the success and price drops too. Your thoughts on, you know the impact, has that changed anything? I mean, the Ethereum at the lowest it's been all year. >> Yup. Yeah well, that was that was fairly predictable and I've talked about that at number of talks I've given. There's only one thing that all of these ICOs have had in common, they're long Ethereum. They own Ethereum, and many of those projects, even out the the few ICO projects that I've selectively been advising I begged them to do once they raised their money in Ethereum is to convert it into cash. I said you're not in the Ethereum business, you're in whatever business that you're in. Many of them ported on to that stake, again caught up in the excitement about the the potential price appreciation but they lost track of what business they were really in. They were speculating in Ethereum. Yeah, I said they might as well been speculating in Apple stock. >> They could have done better then Ethereum. >> Much better. >> Too much supply, too many damn tokens, and they're easy to make. That's the issue. >> Yeah. >> And you've got lots of people making them. When one of the first guys I met in this space was Vitalik Buterin, he was 18 at the time and I remember meeting him I thought, this is one of the smartest guys I've ever met. It was a really fun meeting. I remember when the meeting ended and I walked away I was about 35 feet away and he LinkedIn with me. Which I thought was cute. >> That's awesome, talk about what you're investing-- >> But, now there's probably a thousand Vitalik Buterin's in the space. Many of them are at this conference. >> And a lot of people have plans. >> Super smart, great ideas, and boom, token. >> And they're producing new tokens. They're all better improved, they're borrowing the best attributes of each but we've got too many damn tokens. It's hard for us humans to be able to keep track of that. It's almost like requiring a complicated new browser download for every website you went to. We just can't do that. >> Is the analog, you remember the dot com days, you referred to it earlier, there was quality, and the quality lasted, sustained, you know, the Amazon's, the eBay's, the PayPal's, etc, are there analogs in this market, in your view, can you sniff out the sort of quality? >> There are definitely analogs, I think, but I think one of the greatest metrics that we can we can look at is that utility token being utilized? Not many of them are being utilized. I was giving a talk last month, 350 people in the audience, and I said show of hands, how many people have used a utility token this year? One hand went up. I go, Ethereum? Ethereum. Will we be using utility tokens in the future? Of course we will but it's going to have to get a whole lot easier for us humans to be able to deal with them, and understand them, and not lose them, that's the big issue. This is just as much a cybersecurity play as it is a digital currency play. >> Elaborate on that, that thought, why is more cyber security playing? >> Well, I've had an extensive background in cyber security as an investor, my mantra since 9/11 has been to invest in catalyze companies that impact the security of the homeland. A wide variety of security plays but primarily, cyber security. It occurred to me that the most valuable data in the world used to be in the Pentagon. That's no longer the case. Two reasons basically, one, the data has already been stolen. (laughing) Not funny. Two, if you steal the plans for the next generation F39 Joint Strike Force fighter, good for you, there's only two buyers. (laughing) The most valuable data in the world today, as we sit here, is a Bitcoin private key, and they're coming for them. Prominent Bitcoin holders are being hunted, kidnapped, extorted, I mean it's a rather extraordinary thing. So the cybersecurity aspect of if all of our assets are going to be digitized you better damn well keep those keys secure and so that's why I've been focused on the cybersecurity aspect. Rivets, one of the ICOs that I invested in is developing software that turns on the power of the hardware TPM, trusted execution environment, that's already on your phone. It's a place to hold keys in hardware. So that becomes fundamentally important in holding your keys. >> I mean certainly we heard stories about kidnapping that private key, I mean still how do you protect that? That's a good question, that's a really interesting question. Is it like consensus, do you have multiple people involved, do you get beaten up until you hand over your private key? >> It's been happening. It's been happening. >> What about the security token versus utility tokens? A lot of tokens now, so there's yeah, too many tokens on the utility side, but now there's a surge towards security tokens, and Greg Bettinger wrote this morning that the market has changed over and the investor side's looking more and more like traditional in structures and companies, raising money. So security token has been a, I think relief for some people in the US for sure around investing in structures they understand. Is that a real dynamic or is that going to sustain itself? How do you see security tokens? >> And we heard in the panel this morning, you were in there, where they were predicting the future of the valuation of the security tokens by the end of the year doubling, tripling, what ever it was, but what are your thoughts? >> I think security tokens are going to be the next big thing, they have so many advantages to what we now regard as share certificates. My most exciting project is that I'm heavily involved in is a project called the Entanglement Institute. That's going to, in the process of issuing security infrastructure tokens, so our idea is a public-private partnership with the US government to build the first mega quantum computing center in Newport, Rhode Island. Now the private part of the public-private partnership by the issuance of tokens you have tremendous advantages to the way securities are issued now, transparency, liquidity. Infrastructure investments are not very liquid, and if they were made more liquid more people would buy them. It occurred to me it would have been a really good idea if grandpa would have invested in the Hoover Dam. Didn't have the chance. We think that there's a substantial demand of US citizens that would love to invest in our own country and would do so if it were more liquid, if it was more transparent, if the costs were less of issuing those tokens. >> More efficient, yeah. >> So you see that as a potential way to fund public infrastructure build-outs? >> It will be helpful if infrastructure is financed in the future. >> How do you see the structure on the streets, this comes up all the time, there's different answers to this. There's not like there's one, we've seen multiple but I'm putting a security token, what am i securing against, cash flow, equity, right to convert to utility tokens? So we're starting to see a variety of mechanisms, 'cause you have to investor a security outcome. >> Yeah, so as an investor, what do you look for? >> Well, I think it's almost limitless of what these smart securities, you know can be capable of, for example one of the things that were that we're talking with various parts of the government is thinking about the tax credit. The tax credit that have been talked about at the Trump administration, that could be really changed on its head if you were able to use smart securities, if you will. Who says that the tax credit for a certain project has to be the same as all other projects? The president has promised a 1.5 trillion dollar infrastructure investment program and so far he's only 1.5 trillion away from the goal. It hasn't started yet. Wilbur Ross when, in the transition team, I had seen the white paper that he had written, was suggesting an 82% tax credit for infrastructure investment. I'm going 82%, oh my God, I've never. It's an unfathomable number. If it were 82% it would be the strongest fiscal stimulus of your lifetime and it's a crazy number, it's too big. And then I started thinking about it, maybe an 82% tax credit is warranted for a critical infrastructure as important as quantum computing or cyber security. >> Cyber security. >> Exactly, very good point, and maybe the tax credit is 15% for another bridge over the Mississippi River. We already got those. So a smart infrastructure token would allow the Larry Kudlow to turn the dial and allow economic incentive to differ based on the importance of the project. >> The value of the project. >> That is a big idea. >> That is a big idea. >> That is what we're working on. >> That is a big idea, that is a smart contract, smart securities that have allocations, and efficiencies, and incentives that aren't perverse or generic. >> It aligns with the value of the society he needs, right. Talk about quantum computing more, the potential, why quantum, what attracted you to quantum? What do you see as the future of quantum computing? >> You know, you don't you don't have to own very much Bitcoin before what wakes you up in the middle of the night is quantum computing. It's a hundred million times faster than computing as we know it today. The reason that I'm involved in this project, I believe it's a matter of national security that we form a national initiative to gain quantum supremacy, or I call it data supremacy. And right now we're lagging, the Chinese have focused on this acutely and are actually ahead, I believe of the United States. And it's going to take a national initiative, it's going to take a Manhattan Project, and that's that's really what Entanglement Institute is, is a current day Manhattan Project partnering with government and three-letter agencies, private industry, we have to hunt as a pack and focus on this or we're going to be left behind. >> And that's where that's based out of. >> Newport, Rhode Island. >> And so you got some DC presence in there too? >> Yes lots of DC presence, this is being called Quantum summer in Washington DC. Many are crediting the Entanglement Institute for that because they've been up and down the halls of Congress and DOD and other-- >> Love to introduce you to Bob Picciano, Cube alumni who heads up quantum computing for IBM, would be a great connection. They're doing trying to work their, great chips to building, open that up. Bradley thanks for coming on and sharing your perspective. Always great to see you, impeccable vision, you've got a great vision. I love the big ideas, smart securities, it's coming, that is, I think very clear. >> Thank you for sharing. >> Thank you. The Cube coverage here live in Toronto. The Cube, I'm John Furrier, Dave Vellante, more live coverage, day one of three days of wall-to-wall coverage of the Blockchain futurist conference. This is the first global Cloud Blockchain Summit here kicking off the whole week. Stay with us for more after this short break.
SUMMARY :
brought to you by The Cube. and long on many of the crypto. good to see both of you. but you also have a history. and see if you see some similarities, talk about that. I grew up on a farm in Iowa, and during the day I was trading on the floor (laughing) What is happening in the capital markets, and the market was really good at producing internet shares, that the internet deserves its own currency, 'Cause Satoshi is female, everyone knows that. I got that from you actually. Damn, so on terms of like the long game, I mean, the Ethereum at the lowest it's been all year. about the the potential price appreciation They could have done better and they're easy to make. When one of the first guys I met in this space Many of them are at this conference. for every website you went to. that's the big issue. that impact the security of the homeland. I mean still how do you protect that? It's been happening. and the investor side's looking more and more is a project called the Entanglement Institute. is financed in the future. How do you see the structure on the streets, Who says that the tax credit for a certain project and maybe the tax credit is 15% That is what and efficiencies, and incentives the potential, why quantum, and are actually ahead, I believe of the United States. Many are crediting the Entanglement Institute for that I love the big ideas, smart securities, of the Blockchain futurist conference.
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Fireside Chat - Cloud Blockchain Convergence | Global Cloud & Blockchain Summit 2018
>> Live, from Toronto, Canada, it's theCUBE! Covering Global Cloud and Blockchain Summit 2018, brought to you by theCUBE. >> So, welcome to the Global Cloud and Blockchain Summit. I'm about to hand you over to John Furrier, who is the Co-Founder and Co-CEO of SiliconANGLE Media and Executive Editor at theCUBE, he's about to do a Fireside Chat with Al and Mathew, I'll let him introduce you to them as well. He's also involved in a major blockchain project himself, so he's going to get into that with those guys as well. So, and tomorrow we start at nine, in the meantime, enjoy the evening, enjoy the food, enjoy the chat, and I'll let you go. >> Okay. Hello? Thank you Ruth, appreciate it, thanks everyone for being part of this panel, Fireside Chat, want to make it loose, but high impact for you guys, I know, having some cocktails, having a good time. If there's any questions during, then at the end we'll pass the mic around, but. We want to have a conversation, kind of like we always do down in the lobby bar, just talking about crypto and cloud, and we ended up talking about cloud computing and crypto a lot because those are two areas that are kind of converging, and the purpose of this event. So we really wanted to share some thoughts around those two massively growing markets, one is already growing, it's continuing to be great: the cloud, and blockchain certainly is changing everything. These two important topics, we want to flesh them out, Al Burgio is the Serial Entrepreneur/Founder of DigitalBits, he's founded companies both in cloud and blockchain, so he brings a great perspective. And Matt Roszak, leading crypto investor, entrepreneur and advocate, well known in the crypto space for goin' way back, I think you gave a couple bitcoins to some very famous people early on, we'll get into that a little bit later. So guys, thanks for being part of the panel and Fireside. First question is: we know how big the money is, I mean the money is crypto is is flowin' around the world, and cloud computing we've seen specifically, and certainly in coverage now with Amazon's success, Amazon Web Services, and Microsoft and others. Trillions of dollars being disrupted in the traditional kind of the enterprise, data center area, and blockchain is doing that too, so we want to get into that. But first, before we get into it, I want you guys to take a minute to explain for the folks, just to set the context, the kinds of projects you're working on. Now Al, you have DigitalBits, Matt you're investing and you're finding a lot of interesting token dynamics. So just take a minute. Al, start. >> (mic off) So-- Everybody hear me okay? Alright, perfect. Well thanks for that lovely intro. Yes, my name is Al Burgio, I'm, I've founded a few companies, as John mentioned. Before the cloud there was internet, (light laugh) and so it started for me in the late '90s in the e-commerce era. But more recently I pioneered what's known as Interconnection 2.0, and I did that with the company called Console, for those that may know PCCW, recently it was acquired by PCCW. And with that we disrupted the way networks at the core of the internet were connected together More recently I've founded the DigitalBits project, and now DigitalBits blockchain network, and with that, you can kind of think of that as the trading and transaction layer for the points economy and other digital assets, and you can do a lot of really interesting thing with that, it's really about bringing blockchain to the masses. >> Matt, what're you workin' on? >> So, Matthew Roszak, Co-Founder and Chairman of Bloq. Bloq is a enterprise software company, we do two things, the premise is the tokenization of things, so we think the money identity, new layers of the internet are going to be tokenized. And so, we go to market in two ways, one is through Bloq Enterprise, and these are all the software layers you need to to connect to tokenized networks, so think a wallet, a node, a router, etc. And then Bloq Labs we build, and partner with, some of the leading tokenize networks and applications, so we build a connective tissue and then we actually build these new networks. I started this space as an investor over five/six years ago, investing in some of the best entrepreneurs and technologists in the space build a great network. But I love building companies, and so my Co-Founder and I, Jeff Garzik, built Bloq two and a half years ago. And then lastly, also serve of Chairman of the Chamber of Digital Commerce, so, so if you believe in these new tokenized money layers, identity layers, etc, regulation comes into play. Certainly today from an institutional adoption level, and so if you care about this space, you need to spend time to kind of help that dialogue improve; this technology moves way faster than folks in DC and elsewhere, so. >> And the project that we're workin' on at SiliconANGLE, is we've tokenized our media platform, and we're opening it up to a token model, and have kind of changed the game. So all three of us have projects, want to put those in context, we build everything on Amazon Web Services, so, the view of the cloud, we also cover it. The cloud computing market is booming, we see that Amazon Web Services numbers empower the earnings for Amazon's company, obviously Apple's trillion dollar evaluation those are clear case studies; but blockchain could potentially disrupt it all, and Al, I want to get your thoughts, because even today in the news at Microsoft Azure, which is their big cloud provider, announced blockchain as a service. And folks that are in either the data center business or in cloud know the shift that's happening in the IT world, but no ones really connected the dots on where blockchain intersects, and also, is it an opportunity for the cloud guys, what's the landscape look like, so. What's your thoughts on that, how are they connected, what does it mean, how does a cloud company maintain their relevance and competitiveness with blockchain? >> Well, just pointing on the fact that, you know, today we had that new Microsoft, the Azure cloud, their support and evangelism for blockchain. You know, a company, I think it's very important that this isn't an ICO, two kids in a garage saying their doing something blockchain this is a massive, multi-billion dollar company; and making a decision like that is not trivial, it's many, many departments, a lot of resources, before such a thing's announced. So, that's, not only is it validation, but it's a leading indicator as to this trend, that this is clearly something that's important. And a lot of people, if you're not paying attention, you need to be paying attention, including if you're in the cloud industry, 'cause many companies obviously do compete with, with Microsoft and AWS, so. It may be still early, but it's not that early, in light of the news that we saw today. With that, I would say that, a lot of the parallels I like to kind of, if I was an infrastructure provider I'd look at this from the standpoint of the emergence of Linux when it first came on the scene. What was important for companies like Red Hat to be successful, they had competition at the time, and you had shortages of Linux, let's say engineers, and what have you. And so, a company like Red Hat built a business around that, and they did that by how they kind of surfaced and validated themselves to the enterprise of that era, was partnering with hardware companies, so, it was Intel, IBM, and then Dell, HP, and they all followed, and then all of a sudden, which version of Linux do you want to use? It's Red Hat, you're paying for that support, you're paying Red Hat. And, you know, then they had their hockey stick moment. Today, you know, it's not about hardware companies per se, it's about the cloud, right? So cloud is the new hardware per se, and many enterprises obviously are looking at cloud computing companies and cloud computing providers, infrastructure providers, as the company that they need to support them with the infrastructure that they use, or sorry the technologies that they use, right? Because they're not necessarily supporting these things and making sure that they're always on within the basement of that enterprise, they're depending, or outsourcing, to depending on these managed IT providers. This was very important that whatever technologies they're using in the lab, that ultimately their infrastructure partners are able to support the implementation, the integration, the ongoing support of these technologies. So if you think of blockchain like an operating system or a database technology, or whatever you want to call it, it's important that you're able to really identify these key trends, and be able to support your customer and what they're going to need, and ultimately for them, they can't have a clog in their digital supply chain, right? So, it's clearly emerging. Microsoft is validating that today, you know, clearly they have the data, that they're seeing for their existing enterprise customers, and they don't want to lose them. >> Yeah, but remember when cloud came out; you and I have talked about this many times Al that it wasn't easy to use, I remember when Amazon Web Services came out, it was just basically, it was hard to command line, basically you had to use it, so, it became easier now, it's so easy and consumable. Blockchain, similar growing pains, but, we don't want to judge it too early with the opportunity that it has, it's going to get easier, what're your thoughts? And it has to scale by the way, Amazon, at a large scale. >> Yeah, I mean-- >> So blockchain has to scale and be easier, your thoughts? >> Another kind of way to think of it is, to not necessarily think of cloud computing, but the evolution the internet went, you know, in Internet 1.0, you know, we went through this dial-up modem era, things were very raw back then; great visions we had of the future, like, it's going to be amazing for video one day! But, not during dial-up modem era, and eventually, you know, it eventually happened. And user interfaces improved, and tool sets improved and so forth. You know, fast forward to today, we have all of that innovation to leverage, so things will move a lot faster with blockchain, it did start very raw, but it's, it's moving much faster than anything we've seen definitely in the '90s and in the last decade, so. It's just, you know, it's a matter of moments, not years. >> And I think Al brings up a great point on leverage, because Amazon leverages infrastructure to a point where it's larger than Google, Azure, and IBM's public cloud combined, and so yeah, massive leverage there. And so, when these big cloud providers provide this blockchain as a service, it is instrumented and built on top of their existing infrastructure, not necessarily on blockchain infrastructure. So, it's an interesting dynamic where they're putting it on top of existing infrastructure that's there, but what's being build right now is the decentralized Amazon Web Services. So you have every layer of Amazon being re-imagined, like, and incentivized so you have distributed compute and access and storage and database. And so, what will be interesting to see is that, given this massive opportunity, will Amazon and some of these other incumbent cloud providers become the provisioning networks of the future? Of all this new decentralized resources that get, again, if you want storage, you have to start having smarts to say: if I'm going to go to Sia or Filecoin or Genaro or Storj, compute, etc; you have to start being a provisioning layer on top of that to kind of, you know, make that blockchain essentially work. So, it'll be interesting to see the transition 'cause today the lightweight versions to say yeah, I have a blockchain as a service strategy, and that's like, well done, and check the box. Now, the question is how far in this new world will they go down? And, as it gets more decentralized, as universities and governments, corporations, plug their access utility into these networks, and to see how that changes. That is much bigger than the Amazon of today. >> I think that's an interesting point, I want to just drill down on that if you don't mind, 'cause I think that's a fundamental observation that every layer's going to be decentralized. The questions I think I'm asking and I'm seeing is: How does it all work together? And then what's the priorities? And the old model was easy; got to get the infrastructure, got to get servers, (laughs lightly) and you know, work your way up to the top of the stack. What cloud brings also is that: a software developer can whip up an application, maybe a dApp on a test network and go viral, and the next thing you know they have a great opportunity, and then they got to build down. So the question is: What are you seeing in terms of priorities on stacks, portions of the stack that are being decentralized and tokenized, do you see patterns, trends, as an investor, is there a hotter (laughs) area than others, how do you look at that? >> Well, I think it's, it's in motion right now it's, like I said, every layer of AWS is getting thought through in how to create these digital cooperatives, I have excess storage, I'm going to contribute it to this network, and I'm going to get paid in tokens when a user uses that storage network, and pays for it in those native tokens and so that, coupled with all the other layers, is happening. From a user perspective, we may not want to be going to pick a database provider, a storage, a compute, etc, we're likely going to say: I want a provisioning layer, and provision this and execute this, much like if we, you know, there'll be new provisioning layers for moving money, I don't care if routes through Lightning or Litecoin or Doge or whatever, as long as the value gets across the pond or the app gets provisioned appropriately based on you know, time, security, and cost, and whatever other tendance are important, that's all I care about, but; given the depth and the market for all that, I think it'll be interesting to see how these are developed with the provisioning layers, and I would think Amazon or Azure, the future of that is, is more provisioning than actually going and doing all that at the end of the day. >> That's great. I want to get your thoughts guys on innovation. My good friend Andy Kessler wrote an op-ed in today's Wall Street Journal around, an article around the government, the US government getting involved. You know, there's Twitter, Facebook, the big platforms, in terms of how they're handling their media, but it brings up a good point that with more regulation, there's less innovation. You mentioned some things outside the United States, it's a global cloud, cloud's operating globally with regions, it's a global fabric. Startups are really hot in this area so; how do you view the ecosystems of startups, in terms of being innovative, things happening that you think that're good, and things that aren't good, obviously I'm not a big of the government getting involved, and managing startups, the ecosystems but, blockchain has a lot of alpha entrepreneurs jumping in, you've looked at all the top ventures, the legit ventures, they're all alpha entrepreneurs, multi-time serial entrepreneurs, they see the opportunity and they go for it. Is the startup environment good, is there enough innovation opportunities, what're you thoughts on the opportunity to be innovative? >> Yeah, Al and I were just talking about this before the panel here, and were talking about our travels in Asia, and when we go there it is 10, 100 X of energy and get-it factor, and capital, and the markets are just wildly more vibrant than you know, going to some typical markets here in San Fran and New York in North America, and, so it's interesting to see that when you heat map the world, what's really happening. And you know, people are always saying: oh well this, this FinTech, or InsurTech, or whatever tech, is going to make a dent in Silicon Valley or Wall Street. This technology, this new frontier, is definitely going to do that. I think some of that will get put into more focus based on regulation, and there's two things that will happen; there's obviously a lot of whippersnapper countries that are promoting a safe place to innovate with crypto, I think Malta, Gibraltar, Barbados, etc, and there were-- >> Even Bermuda's getting in on the mix now. >> Yeah! I mean so there's no shortage of that, and so, and obviously this ecosystem outpaces the pace of regulation and then we'll see like the US doing something, or you know, other fast followers to try and catch up, and say hey, we're going to do the cryptocurrency act of 2022, miners get free power, tax-free, you know crypto trading, you know just try and play catch up. 'Cause it's kind of hard in the last year or 18 months we've seen this ecosystem go from this groundswell to this now institutional discussion; and how do you back end the the banking, the custody, all these form factors that are still relatively absent. And so, you know, we're right in the middle of it. >> It's a whole new way, you got to follow the money, right? Al, you and I talked about this; capital markets, you know entrepreneurs need to raise money and that's a good thing, you need to get capital to do stuff. >> Yeah, this is a new phenomenon that the world has never experienced before, it's awesomeness when it comes to capital formation; you know, without capital formation there is no innovation. And so the fact that more capital can be raised, it's the ultimate crowd sourcing in such an efficient period of time, capital being able, the ability to track capital from various different corners of the world, and deploy that capital to try to fuel innovation. Of course, you know, not all startups or what have you succeed, but that was true yesterday, right? You know, 90% of startups fail, but they all will give it some meaningful amounts of checks, people were employed and innovation was tried; and every once in a while something emerges that's amazing. If you can do that faster, right, when you have the opportunity to produce more and more innovation. And, of course with something so new as cryptocurrency, things like ICOs and what have you, people may kind of refer to it as the wild wild West, it's not, it's an evolution. And you have-- >> It's still the wild west though, you got to admit. (laughs) >> Well, it is but, we're getting better at it, right? As a world, this isn't the Silicon Valley community getting better at venture capital or some other part of the United States or Canada getting better at venture capital; this is the world as a whole getting better at capital formation. >> Yeah, that's a great point. >> In the new way of capital formation. >> And I wanted to just get an observation on that. I moved to Silicon Valley 20 years ago, and I love it there, for venture capital and new startups, it's the best place in the world. And I've seen people try to replicate Silicon Valley, we're the Silicon Valley of Canada, we're the Silicon Valley of the East or Europe, and it's always been hard to replicate, because it was a venture model, and you needed venture capitalists and you need money, you need a community, the culture, the failure, the starting over, and just, you know, gettin' back on the horse kind of thing. Crypto is the first time that I've seen the replica of that Silicon Valley dynamic, in a new way, because the money's flowing, (laughs) and there's community involved in crypto, crypto has a big community aspect to it. Do you guys see that as well? I mean I'm seeing, outside the United States, a lot of activity. Is that something that you're seeing? >> So, the first time we saw, well, last time we saw everybody trying to replicate Silicon Valley was first internet, you know, there was Silicon Swamp, there was Silicon Alley, there was silicon this-- >> Prairie. >> Every city was >> Silicon Beach. >> A silicon version of something, and then the capital evaporated, right? We had a mass correction happen. What wasn't being disrupted was value exchange, right, and so this is being created now, it is now possible for this to happen, and it's happening, we're seeing amazing things, Matt said, you know, in Asia. It's a truly awesome force, if anybody has an opportunity to go, they should go, it's unbelievable to experience it, and it really opens your eyes. >> And you've lived through a lot of investments during those .com days and through history now, you've seen a lot of different things. Your observations with the current state of the capital formation, startup landscapes, the global ecosystem around crypto and how it's different from say venture or classic rolling up companies and those kinds of things? >> Yeah, you hear a lot of this, you know, we're in a bubble, it's speculative, etc. And I think that when you look back at history of infrastructure, whether it's railroads, telephony, internet, and now crypto and blockchain, it's interesting, like, if you said: it would take this amount of money to innovate and come out the other end of internet with this kind of infrastructure, these kinds of applications, with these kinds of lessons learned, nobody would sign up for that number, right? It needs this fear, and greed, and all the other effervescence of markets to kind of come out the other end and have innovation. I think we're going through a very similar dynamic here with crypto and blockchain where you know, everything's getting tokenized, everything's getting decentralized. We're talking about fundamental things like money, you know, it's not like we're talking about pet food and women's shoes and airline tickets, we are talking about money, identity, things that will enable like other curves to really come into focus like in and out of things and the kind of compounding of intersections when some of these things get right is pretty extraordinary. And so, but I like what Al said in terms of capital formation and that friction to get from, you know, idea to capital to building, is getting compressed Yes, there will be edge cases of people taking advantage of that, but at the other end of this flow will be some amazing innovation. >> What do you guys think about the, if you had to answer the question with one answer, of what is the high order bit of why blockchain's so important? For me, I see it, from my standpoint, I'll just start, I see it making inefficient things more efficient for any use case, and that's being re-imagined, which is everything from IOT or whatever. Efficiency is a big thing, at least I see that. What do you guys see as a high order bit in terms of you know, the one thing that you'd say blockchain really impacts the world in terms of you know, impact, financial, etc? >> Well, I think with decentralization and all these things that we're seeing it's kind of evened the playing field. It's allowing for participation where parts of the world were unable to participate. And it's doing a whole lot of things in that area. And that's truly awesome, to really grow the economy, grow the global market, and the number of participants in that market in all areas. That's the ultimate trend at what's happening here. >> And your information? >> Absolutely, and I think there's two things, there's this blockchain dialogue, and then there's this crypto decentralization, tokenization dialogue, and on the blockchain side you have lots of companies engaging in blockchain and trying to figure out how it applies to their business, and you hear everything from McKinsey and Goldman saying financial services will save 100 billion dollars in operating expenses by applying blockchain technology, and that's great. That is probably low in terms of what they'll save, it's, to me, is just not the point of the technology, I think that when you kind of distill that down to say hey, for a group of folks to use this technology as a shared services thing to lower opex a trading settlement and decrease that, that's great, that is a step stone to creating these tokenized economies, these digital cooperatives. Meaning you contribute something and then you get something back, and it's measured in the value that this token is, like a barometric kind of value of how healthy that ecosystem is. And so, regulated public enterprises, and EC consortiums around insurance and financial services and banking, that is all fantastic, and that gets them in the pool, gets them exercising on what blockchain is, what it isn't, how they apply it, but it's, at the end of the day for them it's cost reduction The minute there's growth or IP, or disruption on the table, they're all going back to their boardrooms to say: hey let's do this, this, or that, but, if there's a way, my favorite class in college was industrial organization, and it sounds weird but, it was, it kind of told ya like how to dissect an industry, you know, what makes them competitive, who the market leaders are, and then, if you overlay like blockchain networks with tokens, with incentives, interesting things could happen, right? And so that future is going to be real interesting to see how market leaders think about how to tokenize their network, how to be, how to say: no I don't want to own this whole industrial network, I have to engage with some other participants and make sure everybody is incentivized to climb on board. So that I think is going to be more of the interesting part than just blockchain-ifying a workflow. >> Well let's just quickly drill down on that, token economics, what you're getting to. So let's assume blockchain just happens, as evolution of technology, let's just assume for a second that it's going to happen in a big way, it's private, public, hybrid chains, with all that good stuff happening, but the token economics is where the business value starts to be extracted, so the question for you is: How do you describe that to someone to look for, what are the key elements of token economics? When does it matter, when is it in play, and how should they be thinking about it? >> Yeah, I mean token economic design and getting a flywheel going to create a network and network effects is really important. You could have great technology, but Al could be a better marketer, and he gets tokens adopted better, and his network will do better because, you know, he was better able to get people to adopt and market a particular, you know, layer application. And so, it's really important to think about how you get that flywheel going, and how you get that kindling going on a particularly new ecosystem, and get users adoption and growth. That is really hard to do these days because some people don't even know what Bitcoin is, let alone to say I'm going to tokenize this layer, and every time you contribute, every time you take an action, you're going to get rewarded for it, and you're share the value of this network. >> Can you give me a good example of what's happening today that you can point to and say: that's a great example of token economics? >> Well, you see, I mean the most basic one is shared file storage, right? You know, it's like the Filecoin, Sia, Genaro model where, you know, you contribute you know, the unused storage in your laptop or your university data center or a corporate data center, and you say I'm going to contribute this, and when it's used I get these tokens and, you know at the end of the day or week or year you see what these tokens are worth, and was that worth your contribution? And so as these markets develop, and as utility develops, we'll see what that holds. >> Al, you got an example you could share? DigitalBits is a good use case obviously. >> Actually, I'm not going to use DigitalBits (John laughs) just to be neutral. This is one that Matt will know very well, definitely better than I, but one that I've-- the simpler something is, the easier it is for people to understand, and its like oh that makes sense, you know. You know, Binance is one that's very simple, you know it's a payment token, if you pay with some other currency, you pay, you know, Pricex, if you pay in the next few years with their token, you'll get the service at a discount. And in addition to that, they're using a percentage of profits, I think it's every quarter, to buy back up to, ultimately up to, 50% of tokens that are in circulation. So, you know, it's driving value, and driving return, in essence, if I can use that word. So for a user it's simple to understand, for someone that likes to speculate it's easy for someone to understand in terms of how the whole model works, so it's not some insanely complicated mathematical equation, that we can yes we can trust the math. And so in some cases, some adoption is going to just be, you know, attract participants based on simplicity. In other cases the math is important, and people will care about that, so, you know not all things are necessarily equal, and not necessarily one method is right, but there are some simple examples out there that that have proven to be successful. >> That's awesome, one last question, before we open it up if anyone has any questions. If anyone has any questions, if they want to come up, grab the microphone, and ask the three of us if you've got anything on your mind. And while you're thinking about that I'll get the final question for these guys is: A lot of people ask me hey, I want to be on the right side of history, what side of the street should I be on when the reality comes down that decentralization, blockchain, token economics, decentralized applications, becomes the norm, and that re-imagining actually happens? I don't want to be on the wrong side of history. What should I be doing, how should I be thinking differently, who should I be following, what should I be paying attention to? How do you answer that question? >> I think, at the basic level, you know, turn off your phone, lock your door, and study this technology for a day, it's the best advice I could give. Two: buy some crypto. Once you kind of have crypto on your phone, in your wallet, something changes in your brain, I think you just feel like you-- >> You check the prices every day. (all laugh) >> You lose a lot of sleep. And then after that, you know, I think you start engaging in this space in a very different way. So I think starting small, starting basic, is an important tenet. And then, what's amazing about this space is that it attracts the best and brightest out of industry, and law, and government, and technology, and you name it, and I'm always fascinated the people that show up and they're like yeah, I'm in a 20 year, you know, veteran in this space and I want to get into blockchain, it just attracts some of the best and brightest. And, I think we're going to see a lot of experience coming into the space, you know, this has been a, what I'd say a bottoms up groundswell of crypto and blockchain and the evolution of the space. And I think we're starting to see more some more mature folks come in the space to to add some history and perspective and helpin' the build out of this, and to build a lot of these networks. I think that the kind of intersection of both is going to be very healthy for the space. >> Al, your thoughts? >> Definitely agree with Matt. Definitely to lock yourself up and just try to absorb information, everyone has access to the internet, there's plenty of information. If you don't like to read go watch a few YouTube videos, just people explaining the stuff, it's really fascinating, the various different use cases and so forth. You definitely have to buy some, and, you know, whether it's five dollars worth, just go through the whole experience of being able to trade something of value that a few years ago didn't exist, and be able to trade it for something else of value is a pretty phenomenal experience. Then trying to go buy something with it, it's even more of a fascinating experience, I just bought something that used, again, something that didn't exist a few years ago. But, what I would add to that as well, you really have to get out there; if you keep surrounding yourself with people saying aw, this is, eh, whatever, >> It's never going to work. >> It's crazy, it's for criminals, and all that fun stuff. You're going to be last place. So coming to conferences, obviously future's conference you're going to meet a lot of interesting, great people, and that consistent experience, you'll learn something every time. You know, at the end of the day, I remember, I'm sure all three of us remember, with the birth of the internet there was many people that said you know the internet thing, it's crap, it's for kids, you know. And we had first movers, we had willing followers, and then the unwilling followed, you don't want to end up being-- >> The unwilling followers. >> Yeah, the unwilling. >> Alright. Does anyone have any questions they'd like to ask? Come on up. Yeah. We're recording, so we want to get it on film. >> So I have two questions. The first one is for you, Al: Two years ago I interviewed with IIX before it was Console, and I want to know why you didn't hire me? (Sparse laughs) No I'm kidding! That was a joke. Actually, I thought each of you brought up some good points, minus you Al. (chuckles) I'm just kidding. But what I really wanted to ask you guys is: so you talk a lot about this, the tokenized economy and kind of the roadmap and the things to get there, you talk about sediment layer, right, Fiat to crypto, sediment layer, your identity protocols, your dApps, X, Y, Z, right? The whole web 3.0 stack, I want each of you, or I want at least input from both of you or all of you, what are the hurdles to getting to a full adoption of web 3.0 stack, and make a bold prediction on the timing before we have a full web 3.0 stack that we use every day. >> That is a awesome question actually, timelines. You could be, being in technology, being in venture, you could be right, and you could be off by three, five, seven, 10 years, and be so wrong, right? And then at your retirement dinner you could say: I was right, but Tommy wasn't right. So, this is really hard technology, in terms of building systems that are distributed, creating the economic models, the incentive models, it takes a lot to go right in the intersection of all this. But it's not a question like is this happening? No, this is happening, this is like, it's in motion. The timelines are going to be a little elusive, I'm way more pragmatic, I was one of the early guys in the early internet, and you know everything was going to be .com and awesome and fantastic. But the timelines were a little elusive then, right? You know, it's like when was, people are thinking of today's Amazon was going to be the 2005 Amazon, you know, it's like, that took about another decade to get there, right? And people could easily just buy stuff and a drone or a UPS guy would just deliver it, and so, similar things apply today. And you know at the same time we all have a super computer in our pocket, and so it's a lot different. At the same time we're dealing with trusted mediums right? The medium of money, the medium of identity, all these different things they're, they're things that you know if I say download Instagram, and let's share cat pictures or whatever, it's not a big deal, our trust is really low for that, let's do it. For money, it's a different mental state, it's a different dynamic, especially if you're an individual, a government, or an enterprise, you go through a whole different adoption curve on that, so, you know, it is at grand scale five to 10 years, right? In any meaningful way. And so we still have a lot of work to do. >> My answer to that question, it's a good one, your question was a good one, my answer's a little bit weird because it's multi-generational. The first generation pivot was when the internet was born was because of standards, right? The government had investment. The OSI model, open system interconnect, actually never happened, the seven layers didn't get standardized, only a few key ones did; that created a lot of great things. And then when the we came out, that was very interesting protocol development there, the TCP/IP stuff, I mean HTP stuff. I don't see the standardization happening, because cloud flipped the stack model upside down because Amazon and these guys let the software developers drive the value. It used to be infrastructure drove the value of what software could do, then software became so proliferated that that drove the value of the infrastructure, so the whole cloud computing equation is making the infrastructure programmable for the first time, not the other way around, so. The cloud phenomenon's all about software driving the value, and that's happening, so. It's interesting because with blockchain you can almost do levels of services in a cloud-like way with crypto, I mean with blockchain and token economics, and have a partial stack. So think that this whole web 3.0 might be something that no one's every seen before. So, that's kind of my answer, I don't really know if that's going to be right or not, but just looking at the future, connecting the dots, it's probably not going to look like what we've seen before, and if the cloud's an indicator it's probably going to be some weird looking stack where certain sections are working, and then evolution might fill in the other ones, so. I mean, that's my take, I mean, but standards will play a role, the communities will have to get involved around certain things, and I think that's a timeless concept. >> Timing. >> Oh, timing. I think it's going to be pretty quick, I think if you look at the years it took for internet, and then the web, everything's being compressed down, but I think it's going to be much shorter. If it was a 20 year cycle in the past, that gets shortened down to 15 with the internet, and this could be five years. So five to 10 years, that could be the impact in my mind. The question I always ask is: what year will banks no longer be involved in anything? Is that 20 years or 10 years? (laughs) Exactly, so, yeah, follow the money. >> So I would say that in terms of trying to keep your finger on the pulse with things and how you kind of things, see things evolve; things are definitely moving a lot faster, you know in the past you would probably say seven to 10, I'm not sure if I would say five, sorry five to 10, it definitely feels to me that it's five max til we could start to see some of these key things fall into place, so. >> So could you answer the first question? >> What was the first question? >> Why didn't you hire me? (audience cringes) >> We've met before? Sorry. (all laugh) >> I have a question, this is Dave Vellante, Co-Host of theCUBE. And I want to pick up on something John you just said, and Matt you were talking about Goldman Sachs and Morgan Stanley, it's not about them saving hundreds of millions of dollars, it's really about them transforming business, so. And John, you just asked the question about banks, I want to actually get your answer to this: Will traditional banks, in your opinion, lose control of payment systems? Not withstanding your bias. (laughter) >> Yeah, I am definitely biased on this. But, I mean, I've been in front of the C-suite of banks, credit card companies, etc, and I said, you know, in about a decade, the center of what you do and how you make money is going to be zero. And, 'cause there'll be networks, and ways to transmit money that'll be by far cheaper, or will be subsidized by other networks, meaning, and those networks are Apple, Amazon, Alibaba, you know, Tencent, whatever networks that're out there, that're engaging in collaboration and commerce and everything else, they will give away payments as just a courtesy, like people give away messaging or email or something, as a courtesy to that network, and will harden that network, and it'll be built and based on blockchain technology and cryptocurrencies, so they don't necessarily have to worry about, you know, kind of subtle payments. But these new networks will start to encroach on banks, the banks are not worried about other banks today, the banks should be worried about these new networks that're being developed. >> How many people still have a home phone line? >> That was elegant, I like that. >> You know, I mean there's a generation of people that still like going to banks, they'll keep them in business for a while. But I think that comes to an end. >> I mean, when we covered a lot of the big data market when it started, the argument was mobile will kill the banks outlets, and now with ATMs there's more bank, more baking branches than ever before, so I think the services piece is interesting. >> And also, if you look at even the cloud basis, the software as a service, SaaS space, a decade, decade and a half ago, you would ask SAP, Oracle, what have you, what's your cloud strategy? And they'd be like cloud? That's just more efficient delivery model, not interested. 90 some billion dollars of M and A later, SAP, Oracle, etc, are cloud companies, right? And so, if banks kind of get into that same mode to say well, yeah, we need to play catch up and buy digital currency exchanges and multi-currency wallets, and this infrastructure and plumbing to be relevant in the next world, that would be interesting. But I think technology companies have as much an advantage to do that as as financial services companies, so it'll be interesting to see who kind of goes into that, goes into the crypto ecosystem to make that their own. >> It's interesting. We were talking before we came on and the OSS market, operational support systems is booming, and that's traditionally been these big operational outsource companies would manage big projects, but, if you look at in the first half of 2018, there's been a greater than 20 billion dollar commercial exits of companies through private equity merchants, IPOs, around OSS, and that's where we see operational things happening, CoreOS, Alfresco, MuleSoft, Pivotal went public, Magneto, GitHub, Treasure Data, Fastly, Elastic, DataStax, they're all in the pipeline. These are all companies that aren't cloud, they're like running stuff in cloud, so, this could be a tell sign that potentially the the blockchain operating market is going to be potentially a big one. >> Yeah, and then even look at BitMate, the world's largest miner in crypto. So, they did about a billion dollars in profit last year, did about a billion dollars in profit just in the first quarter going public, just raised a billion dollars last month, at a reportedly 50 to 70 billion dollar evaluation in Hong Kong in the next month, and the amount of money they'll raise will eclipse what Facebook raised. And so I think the institutional, the hardware, the cloud computing, the whole ecosystem starts to like resonate and think about this space a lot differently, and we need these milestones, we need these, whether they're room huddles or data points to kind of like think about how this is going to affect your business and what you do tomorrow morning. >> Any more questions from the crowd? Audience? Okay, great, well thanks for attending, appreciate you guys watching and listening, and guys thanks for the conversation; cloud and blockchain convergence. Collision course, or is it going to happen nicely, Al? >> Yeah, I think it's going to be a convergence, I don't see it necessarily as a collision course. >> And a lot of money to be made on this opportunity these days, and cloud convergence with blockchain. >> I concur with Al, I think there's going to be convergence, I think us most smarter players will engage and figure out their models in this new crypto and tokenized era. >> Thanks so much guys, appreciate it, give these guys a round of applause. (audience applause) Thank you very much. (bubbly music)
SUMMARY :
brought to you by theCUBE. I'm about to hand you over to John Furrier, and the purpose of this event. and you can do a lot of really interesting thing with that, and these are all the software layers you need to and also, is it an opportunity for the cloud guys, a lot of the parallels I like to kind of, And it has to scale by the way, Amazon, and eventually, you know, it eventually happened. and incentivized so you have distributed compute and the next thing you know they have and doing all that at the end of the day. and managing startups, the ecosystems but, and the markets are just wildly more vibrant than and then we'll see like the US doing something, or you know, It's a whole new way, you got to follow the money, right? and deploy that capital to try to fuel innovation. It's still the wild west though, you got to admit. some other part of the United States or Canada and just, you know, gettin' back on the horse kind of thing. and so this is being created now, and how it's different from say venture or And I think that when you look back at history of you know, the one thing that you'd say blockchain really and the number of participants in that market in all areas. and it's measured in the value that this token is, so the question for you is: and his network will do better because, you know, and you say I'm going to contribute this, Al, you got an example you could share? and its like oh that makes sense, you know. and ask the three of us if you've got anything on your mind. I think, at the basic level, you know, You check the prices every day. and technology, and you name it, and be able to trade it for something else of value You know, at the end of the day, I remember, Does anyone have any questions they'd like to ask? and I want to know why you didn't hire me? and you know everything was going to be and if the cloud's an indicator I think if you look at the years it took and how you kind of things, see things evolve; (all laugh) and Matt you were talking about and I said, you know, in about a decade, But I think that comes to an end. the argument was mobile will kill the banks outlets, goes into the crypto ecosystem to make that their own. and the OSS market, operational support systems is booming, and what you do tomorrow morning. and guys thanks for the conversation; Yeah, I think it's going to be a convergence, And a lot of money to be made on this and figure out their models in this new Thank you very much.
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Jonathan Donaldson, Google Cloud | Red Hat Summit 2018
(upbeat electronic music) >> Narrator: Live from San Francisco, it's The Cube, covering Red Hat Summit 2018. Brought to you by Red Hat. >> Hey, welcome back, everyone. We are here live, The Cube in San Francisco, Moscone West for the Red Hat Summit 2018 exclusive coverage. I'm John Furrier, the cohost of The Cube. I'm here with my cohost, John Troyer, who is the co-founder of Tech Reckoning, an advisory and community development firm. Our next guest is Jonathan Donaldson, Technical Director, Office of the CTO, Google Cloud. Former Cube Alumni. Formerly was Intel, been on before, now at Google Cloud for almost two years. Welcome back, good to see you. >> Good to see you too, it's great to be back. >> So, had a great time last week with the Google Cloud folks at KubeCon in Denmark. Kubernetes, rocking the world. Really, when I hear the word de facto standard and abstraction layers, I start to get, my bells go off, let me look at that. Some interesting stuff. You guys have been part of that from the beginning, with the CNCF, Google, Intel, among others. Really created a movement, congratulations. >> Yeah, thank you. It really comes down to the fact that we've been running containers for almost a dozen years. Four billion a week, we launch and collapse. And we know that at some point, as Docker and containers really started to take over the new way of developing things, that everyone is going to run into that scalability wall that we had run into years and years and years ago. And so Craig and the team at Google, again, I wasn't at Google at this time, but they had a really, let's take what we know from internally here and let's take those patterns and let's put them out there for the world to use, and that became Kubernetes. And so I think that's really the massive growth there, is that people are like, "Wow, you've solved a problem, "but not from a science project. "It's actually from something "that's been running for a decade." >> Internally, that's called bore. That's tools that Google used, that their SRE cyber lab engineers used to massively provision manage. And they're all software engineers, so it's not like they're operators. They're all Google engineers. But I want to take a minute, if you can, to explain. 'Cause you're new to Google Cloud. You're in the industry, you've been around, you helped form the CNCF, which is the Cloud Native Foundation. You know cloud, you know tech. Google's changed a lot, and Google Cloud specifically has a narrative of, they're one big cloud and they have an application called Google stuff and enterprises are different. You've been there now for almost a year or more. >> Jonathan: Little over a year, yeah. >> What's Google Cloud like right now? Break the myths down around Google Cloud. What's the current status? I know personally, a lot of cloud DNA is coming in from the industry. They've been hiring, making some great progress. Take a minute to explain the Google Cloud. >> Yeah, so it's really interesting. So again, it comes back from where you started from. So Google itself started from a scale consumer SAS type of business. And so that, they understood really well. And we still understand, obviously, uptime and scalability really, really well. And I would say if you backtrack several years ago, as the enterprise really started to look at public clouds and Google Cloud itself started to spin up, that was probably not, they probably didn't understand exactly all of the things that an enterprise would need. Really, at that point in time, no one cloud understood any of the enterprise specifically. And so what they did is they started hiring in people like myself and others that are in the group that I'm in. They're former CIOs of large enterprise companies or former VPs of engineering, and really our job in the Office of the CTO for Google Cloud is to help with the product teams, to help them build the products that enterprises need to be able to use the public cloud. And then also work with some of those top enterprise customers to help them adopt those technologies. And so I think now that if you look at Google Cloud, they understand enterprise really, really well, certainly from the product and the technology perspective. And I think it's just going to get better. >> I interviewed Jennifer Lynn, I had a one-on-one with her. I didn't publish it, it was more of a briefing. She runs Product Management, all on security side. >> Jonathan: Yeah, she's fantastic. >> So she's checking the boxes. So the table stakes are set for Google. I know you got to do some basic things to catch up to get in the cloud. But also you have partnerships. Google Next is coming up, The Cube will be there. Red Hat's a partner. Talk about that relationship with Red Hat and partners. So you're very partner-centric with Google Cloud. >> Jonathan: We are. >> And that's important in the enterprise, but so what-- >> Well, there tends to be two main ares that we focus on, from what we consider the right way to do cloud. One of them is open source. So having, which again, aligns perfectly with Red Hat, is putting the technologies that we want customers to use and that we think customers should use in open source. Kubernetes is an example, there's Istio and others that we've put out that are examples of those. A lot of the open source projects that we all take for granted today were started from white papers that we had put out at one point in time, explaining how we did those things. Red Hat, from a partner perspective, I think that that follows along. We think that the way that customers are going to consume these technologies, certainly enterprise customers are, through those partners that they know and trust. And so having a good, flourishing ecosystem of partners that surround Google Cloud is absolutely key to what we do. >> And they love multicloud too. >> They love multicloud. >> Can't go wrong with it. >> And we do too. The idea is that we want customers to come to Google Cloud and stay there because they want to stay there, because they like us for who we are and for what we offer them, not because they're locked into a specific service or technology. And things like Kubernetes, things like containers, being open sourced allows them to take their tool chains all the way from their laptop to their own cloud inside their own data center to any cloud provider they want. And we think hopefully they'll naturally gravitate towards us over time. >> One of the things I like about the cloud is that there's a flywheel, if you will, of expertise. Like I look at Amazon, for instance. They're getting a lot of metadata of the kinds of workloads that are on their cloud, so they can learn from that and turn that into an advantage for them, or not, or for their customers, and how they could do that. That's their business decision. Google has a lot of flywheel action going on. A lot of Android devices connected in the Google system. You have a lot of services that you can bring to bear in the cloud. How are you guys looking at, say, from a security standpoint alone, that would be a very valuable service to have. I can tap into all the security goodness of Google around what spear phishing is out there, things of that nature. So are you guys thinking like that, in terms of services for customers? How does that play out? >> So where we, we're very consistent on what we consider is, privacy is number one for our customers, whether they're consumer customers or whether they're enterprise customers. Where we would use data, you had mentioned a lot of things, but where we would use some data across customer bases are typically for security things, so where we would see some sort of security impact or an attack or something like that that started to impact many customers. And we would then aggregate that information. It's not really customer information. It's just like you said, metadata, themes, or trends. >> John Furrier: You're not monetizing it. >> Yeah, we're not monetizing it, but we're actually using it to protect customers. But when a customer actually uses Google Cloud, that instance is their hermetically sealed environment. In fact, I think we just came out recently with even the transparency aspects of it, where it's almost like the two key type of access, for if our engineers have to help the customer with a troubleshooting ticket, that ticket actually has to be opened. That kind of unlocks one door. The customer has to say, "Yes," that unlocks the other door. And then they can go in there and help the customer do things to solve whatever the problem is. And each one of those is transparently and permanently logged. And then the customer can, at any point in time, go in and see those things. So we are taking customer privacy from an enterprise perspective-- >> And you guys are also a whole building from Google proper, like it's a completely different campus. So that's important to note. >> It is. And a lot of it just chains on from Google proper itself. If you understood just how crazy and fanatical they are about keeping things inside and secret and proprietary. Not proprietary, but not allowing that customer data out, even on the consumer side, it would give a whole-- >> Well, you got to amplify that, I understand. But what I also see, a good side of that, which is there's a lot of resources you're bringing to bear or learnings. >> Yeah, absolutely. >> The SRE concept, for instance, is to me, really powerful, because Google had to build that out themselves. This is now a paradigm, we're seeing a cloud scale here, with the Cloud Native market bringing in all-new capabilities at scale. Horizontally scalable, fully synchronous, microservices architecture. This future is a complete game-changer on functionality at the different scale points. So there's no longer the operator's room, provisioning storage here. >> And this is what we've been doing for years and years and years. That's how all of Google itself, that's how search and ads and Gmail and everything runs, in containers all orchestrated by Borg, which is our version of Kubernetes. And so we're really just bringing those leanings into the Google Cloud, or learnings into Google Cloud and to our customers. >> Jonathan, machine learning and AI have been the big topic this week on OpenShift. Obviously that's a big strength of Google Cloud as well. Can you drill down on that story, and talk about what Google Cloud is bringing on, and machine learning on OpenShift in general? Give us a little picture of what's running. >> Yeah, so I think they showed some of the service broker stuff. And I think, did they show some of the Kubeflow stuff, which is taking some machine learning and Kubernetes underneath OpenShift. I think those are very, very interesting for people that want to start getting into using AutoML, which is kind of roll-your-own machine learning, or even the voice or vision APIs to enhance their products. And I think that those are going to be keys. Easing the adoption of those, making them really, really easy to consume, is what's going to drive the significant ramp on using those types of technologies. >> One of the key touchpoints here has been the fact that this stuff is real-world and production-ready. The fact that the enterprise architecture now rolling out apps within days or weeks. One of those things that's now real is ML. And even in the opening keynote, they talked about using a little bit of it to optimize the scheduling and what sessions were in which rooms. As you talk to enterprises, it does seem like this stuff is being baked into real enterprise apps today. Can you talk a little bit about that? >> Sure, so I certainly can't give any specific examples, because what I think what you're saying is that a lot of enterprises or a lot of companies are looking at that like, "Oh, this is our new secret sauce." It always used to be like they had some interesting feature before, that a competitor would have to keep up with or catch up with. But I think they're looking at machine learning as a way to enhance that customer experience, so that it's a much more intimate experience. It feels much more tailored to whomever is using their product. And I think that you're seeing a lot of those types of things that people are starting to bake into their products. We've, again, this is one of these things where we've been using machine learning for almost 10 years inside Google. Things like for Gmail, even in the early days, like spam filtering, something just mundane like that. Or we even used it, turned it on in our data centers, 'cause it does a really good job of lowering the PUE, which is the power efficiency in data centers. And those are very mundane things. But we have a lot of experience with that. And we're exposing that through these products. And we're starting to see people, customers gravitate to grab onto those. Instead of having to hard code something that is a one to many kind of thing, I may get it right or I may have to tweak it over time, but I'm still kind of generalizing what the use cases are that my customers want to see, once they turn on machine learning inside their applications, it feels much more tailored to the customer's use cases. >> Machine learning as a service seems to be a big hot button that's coming out. How are you guys looking at the technical direction from the cloud within the enterprise? 'Cause you have three classes of enterprise. You have the early adopters, the power, front, cutting-edge. Then you have the fast followers, then you have everybody else. The everybody else and fast followers, they know about Kubernetes, some might not even, "What is Kubernetes?" So you have kind of-- >> Jonathan: "What containers?" >> A level of progress where people are. How are you guys looking at addressing those three areas, because you could blow them away with TensorFlow as a service. "Whoa, wowee, I'm just trying to get my storage LUNs "moving to a cloud operation system." There's different parts of this journey. Is there a technical direction that addresses these? What are you guys doing? >> So typically we'll work with those customers to help them chart the path through all those things, and making it easy for them to use and consume. Machine learning is still, unless you are a stats major or you're a math major, a lot of the algorithms and understanding linear algebra and things like that are still very complex topics. But then again, so is networking and BGP and things like OSPF back a few years ago. So technology always evolves, and the thing that you can do is you can just help pull people along the continuum there, by making it easy for them to use and to provide a lot of education. And so we work with customers on all ends of the spectrum. Even if it's just like, "How do I modernize my applications, "or how do I even just put them into the cloud?" We have teams that can help do that or can educate on that. If there are customers that are like, "I really want to go do something special "with maybe refactoring my applications. "I really want to get the Cloud Native experience." We help with that. And those customers that say, "I really want to find out this machine learning thing. "How can I actually make that an impactful portion of my company's portfolio?" We can certainly help with that. And there's no one, and typically you'll find in any large enterprise, because there'll be some people on each one of those camps. >> Yeah, and they'll also want to put their toe in the water here and there. The question I have for you guys is you got a lot of goodness going on. You're not trying to match Amazon speed for speed, feature for feature, you guys are picking your shots. That is core to Google, that's clear. Is there a use case or a set of building blocks that are highly adopted with you guys now, in that as Google gets out there and gets some penetration in the enterprise, what's the use, what are the key things you see with successes for you guys, out of the gate? Is there a basic building? Amazon's got EC2 and S3. What are you guys seeing as the core building blocks of Google Cloud, from a product standpoint, that's getting the most traction today? >> So I think we're seeing the same types of building blocks that the other cloud providers are, I think. Some of the differences is we look at security differently, because of, again, where we grew up. We do things like live migration of virtual machines, if you're using virtual machines, because we've had to do that internally. So I think there are some differences on just even some of the basic block and tackling type of things. But I do think that if you look at just moving to the cloud, in and of itself is not enough. That's a stepping stone. We truly believe that artificial intelligence and machine learning, Cloud Native style of applications, containers, things like service meshes, those things that reduce the operational burdens and improve the rate of new feature introduction, as well as the machine learning things, I think that that's what people tend to come to Google for. And we think that that's a lot of what people are going to stay with us for. >> I overheard a quote I want to get your reaction to. I wrote it down, it says, "I need to get away from VPNs and firewalls. "I need user and application layer security "with un-phishable access, otherwise I'm never safe." So this is kind of a user perspective or customer perspective. Also with cloud there's no perimeters, so you got phishing problems. Spear phishing's one big problem. Security, you mentioned that. And then another quote I had was, "Kubernetes is about running frameworks, "and it's about changing the way "applications are going to be built over time." That's where, I think, SRE and Istio is very interesting, and Kubeflow. This is a modern architecture for-- >> There's even KubeVirt out there, where you can run a VM inside a container, which is actually what we do internally too. So there's a lot of different ways to slice and dice. >> Yeah, how relevant is that, those concepts? Because are you hearing that as well on the customers? 'Cause that's pain point, but also the new modern software development's future way to do things. So there's pain point, I need some aspirin for that. And then I need some growth with the new applications being built and hiring talent. Is that consistent with how you guys see it? >> So which one should I tackle? So you're talking about. >> John Furrier: VPN, do the VPNs first. >> The VPNs first, okay. >> John Furrier: That's my favorite one. >> So one of the most, kind of to give you the backstory, so one of the most interesting things when I came to Google, having come from other large enterprise vendors before this, was there's no VPNs. We don't even have it on our laptop. They have this thing called BeyondCorp, which is essentially now productized as the Identity-Aware Proxy. Which is, it actually takes, we trust no one or nothing with anything. It's not the walled garden style of approach of firewall-type VPN security. What we do is, based upon the resource you're going to request access for, and are you on a trusted machine? So on one that corporate has given you? And do you have two-factor authentication that corporate, not only your, so what you have and what you know. And so they take all of those things into awareness. Is this the laptop that's registered to you? Do you have your two-factor authentication? Have you authenticated to it and it's a trusted platform? Boom, then I can gain access to the resources. But they will also look for things like if all of a sudden you were sitting here and I'm in San Francisco, but something from some country in Asia pops up with my credentials on it, they're going to slam the door shut, going, "There's no way that you can be in two places at one time." And so that's what the Identity-Aware Proxy or BeyondCorp does, kind of in a nutshell. And so we use that everywhere, internally, externally. And so that's one of the ways that we do security differently is without VPNs. And that's actually in front of a lot of the GCP technologies today, that you can actually leverage that. So I would say we take-- >> Just rethinking security. >> It's rethinking security, again, based upon a long history. And not only that, but what we use internally, from our corporate perspective. And now to get to the second question, yeah. >> Istio, Kubeflow, is more of the way software gets run. One quote from one of the ex-Googlers who left Google then went out to another company, she goes, she was blown away, "This is the way you people ship software?" Like she was a fish out of water. She was like, "Oh my god, where's Borg?" "We do Waterfall." So there's a new approach that opens doors between these, and people expect. That's this notion of Kubeflow and orchestration. So that's kind of a modern, it requires training and commitment. That's the upside. Fix the aspirin, so Identity Proxy, cool. Future of software development architecture. >> I think one of the strong things that you're going to see in software development is I think the days of people running it differently in development, and then sandbox and testing, QA, and then in prod, are over. They want to basically have that same experience, no matter where they are. They want to not have to do the crossing your fingers if it, remember, now it gets reddited or you got slash-dotted way back in the past and things would collapse. Those days of people being able to put up with those types of issues are over. And so I think that you're going to continue to see the development and the style of microservices, containers, orchestrated by something that can do auto scaling and healing, like Kubernetes. You're going to see them then start to use that base layer to add new capabilities on top, which is where we see Kubeflow, which is like, hey, how can I go put scalable machine learning on top of containers and on top of Kubernetes? And you even see, like I said, you see people saying, "Well, I don't really want to run "two different data planes and do the inception model. "If I can lay down a base layer "of Kubernetes and containers, then I can run "bare metal workloads against the bare metal. "If I need to launch a virtual machine, "I'll just launch that inside the container." And that's what KubeVirt's doing. So we're seeing a lot of this very interesting stuff pop. >> John Furrier: Yeah, creativity. >> Creativity. >> Great, talk about your role in the Office of the CTO. I know we got a couple of minutes left. I want to get out there, what is the role of the CTO? Bryan Stevens, formerly a Red Hat executive. >> Yeah, Bryan's our CTO. He used to run a big chunk of the engineering for Google Cloud, absolutely. >> And so what is the office's charter? You mentioned some CIOs, former CIOs are in there. Is it the think tank? Is it the command and control ivory tower? What's the role of the office? >> So I think a couple of years ago, Diane Greene and Bryan Stevens and other executives decided if we want to really understand what the enterprise needs from us, from a cloud perspective, we really need to have some people that have walked in those shoes, and they can't just be Diane or can't just be Bryan, who also had a big breadth of experience there. But two people can't do that for every customer for every product. And so they instituted the Office of the CTO. They tapped Will Grannis, again, had been in Boeing before, been in the military, and so tapped him to build this thing. And they went and they looked for people that had experience. Former VPs of Engineering, former CIOs. We have people from GE Oil and Gas, we have people from Boeing, we have people from Pixar. You name it, across each of the different verticals. Healthcare, we have those in the Office of the CTO. And about, probably, I think 25 to 30 of us now. I can't remember the exact numbers. And really, what our day to day life is like is working significantly with the product managers and the engineering teams to help facilitate more and more enterprise-focused engineering into the products. And then working with enterprise customers, kind of the big enterprise customers that we want to see successful, and helping drive their success as they consume Google Cloud. So being the conduit, directly into engineering. >> So in market with customers, big, known customers, getting requirements, helping facilitate product management function as well. >> Yeah, and from an engineering perspective. So we actually sit in the engineering organization. >> John Furrier: Making sure you're making the good bets. >> Jonathan: Yes, exactly. >> Great, well thanks for coming on The Cube. Thanks for sharing the insight. >> Jonathan: Thanks for having me again. >> Great to have you on, great insight, again. Google, always great technology, great enterprise mojo going on right now. Of course, The Cube will be at Google Next this July, so we'll be having live coverage from Google Next here in San Francisco at that time. Thanks for coming on, Jonathan. Really appreciate it, looking forward to more coverage. Stay with us for more of day three, as we start to wrap up our live coverage of Red Hat Summit 2018. We'll be back after this short break. (upbeat electronic music)
SUMMARY :
Brought to you by Red Hat. Technical Director, Office of the CTO, Google Cloud. You guys have been part of that from the beginning, And so Craig and the team at Google, But I want to take a minute, if you can, to explain. is coming in from the industry. And so I think now that if you look at Google Cloud, I interviewed Jennifer Lynn, I had a one-on-one with her. So she's checking the boxes. is putting the technologies that we want customers to use The idea is that we want customers to come to Google Cloud You have a lot of services that you can that started to impact many customers. that ticket actually has to be opened. And you guys are also a whole building from Google proper, And a lot of it just chains on from Google proper itself. Well, you got to amplify that, I understand. The SRE concept, for instance, is to me, really powerful, and to our customers. have been the big topic this week on OpenShift. And I think that those are going to be keys. And even in the opening keynote, And I think that you're seeing So you have kind of-- How are you guys looking at addressing those three areas, and the thing that you can do is you can just help that are highly adopted with you guys now, Some of the differences is we look at security differently, "and it's about changing the way where you can run a VM inside a container, Is that consistent with how you guys see it? So which one should I tackle? So one of the most, kind of to give you the backstory, And now to get to the second question, yeah. "This is the way you people ship software?" Those days of people being able to put up with I want to get out there, what is the role of the CTO? Yeah, Bryan's our CTO. Is it the think tank? and the engineering teams to help facilitate more and more So in market with customers, big, known customers, So we actually sit in the engineering organization. Thanks for sharing the insight. Great to have you on, great insight, again.
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Chen Goldberg, Google | Cloud Foundry Summit 2018
(electronic music) >> Announcer: From Boston, Massachusetts, it's theCUBE, covering Cloud Foundry Summit 2018. Brought to you by the Cloud Foundry Foundation. >> Welcome back, I'm Stu Miniman, and this is theCUBE's coverage of Cloud Foundry Summit 2018, here in Boston. Happy to welcome back to the program, Chen Goldberg, who's the Engineering Director at Google. Chen, thanks for joining me. >> Thank you, it's always a pleasure. >> So Chen, what are the big questions coming in? We talked to you at the KubeCon Show before. You know, Kubernetes, you know, Cloud Foundry, containers, serverless, all these things mashing up. You've been here at the show for about a day, what have you learned so far? How do all these kind of fit together in your mind? >> So actually, it was great being here for the last day, 24 hours so far, and just seeing how Cloud Foundry Community is really opening and welcoming influence from other communities in the cloud native space. And we see it in different ways. We see work that is being done on building some open standards, for example, and so working with the Cloud Foundry on things like OCI, the Open Container Initiative, and the CSI, which is the Container Storage Interface. But not only that, for example, we in Google have been working, last year, building Kubo, which then became the Cloud Foundry Container Runtime, and really bringing things together. And I think that's awesome because like any other technology, we need to know how we can take the best out of everything. And this is what really, user wants to know. They want to know that when they are making a decision or a choice of a technology, that technology can move with them forward. The last thing that we also see all of interest about the Open Service Broker and how you can really mesh things together with different platforms. >> Chen, I'm wondering if you can help us squint through this a little bit. And we've heard Google talking for a while about Open Cloud, and that means it doesn't beam all one source in the public cloud portability between clouds, public and private. Google's had many partnerships over the years with there. How do these pieces fit together in your mind? >> I think it all starts with what user wants. Okay, I always talk about the customer and what is their pain? And the pain, in reality is that they have a very complex environment, okay? They have on-prem. They want to use some of the cloud services. Sometimes they have some places, like we hear it from retail, they have some warehouses, that they don't have actually good connectivity, but they still want to serve, they still want to have the guild transformation. And, I think, that's the main thing that what we hear from users, that they want to have that flexibility over to run their business. Okay, because this is what they really have to do and they want to compete more effectively. So, think about that. The other piece which we hear about users is that they want to make sure like we talked about Cloud Foundry before. They want to make sure that the infrastructure they choose though, that the tools will allow them to evolve, and that can be in different ways. It can be about maybe having flexibility to choose different tools, but also not to be locked in to a specific vendor because that happened to them before, right? So, they want to make sure that they can continue and move forward because the technology we know today maybe, probably will change in the future. So, by having all of that together, that leads us to some of the pieces I've talked about in the keynote. And the first one is portability. We achieve it by open source. We believe in open source because it does bring the community together. We learn about users, partners. We have an amazing ecosystem. So that's one. The second piece is about its sensibility and this is where you can see how Cloud Foundry can actually integrate into Kubernetes. It's because of those extension points. We don't know where innovation will come from. What will be the next cool thing? And back in KubeCon, I talked about some serverless framework we see on top of Kubernetes. All of that is possible through those extensions. Open Service Broker is actually a combination of two. So Open Service Broker is an open standard. It allows you to consume services from different platforms. We saw, in the keynote, so Google is announcing, now in beta, the Google Managed Service Broker, supporting the Open Service Broker API. And you consume it out from any Kubernetes cluster that are using a catalog, service catalog. And it is available also through those extensions. So when we think about Open Hybrid Cloud, we think about that you can run it anywhere. And either you have interopabilities, so you can consume different tools and you can extend it and innovate on top of it. So that's our way of thinking. >> Yeah, I mean, we know the only thing that's constant in this industry today is change. >> Yes. >> One of the things we've been tracking is if I look at an application, it used to be I deploy an application, it takes me 12-18 months at least, and then, once I'm running it, gosh. Yeah, sure, were going to run it for three to five years but, no, no, actually, we're going to run it for 10-12 years. We're going to keep it longer. How does this kind of decomposability of applications and having things and more components? We talk about things like flexibility and speed but, you know, how do you hear from customers, really, from the application side of things? >> This is all about microservices? >> Yeah. >> Right? Just making sure that your application is architected in a way that allows you to change things. I think also that developers are now used to that cycle which is really fast. I'm talking about agility and how quickly you can deploy changes. You know, I keep talking with my engineering team, like don't get too attached (laughs) to anything because things do change and requirements change all the time, and if you're building your application right, you can do those changes. For example, again, going back to the Open Service Broker, you can use a service. First of all, maybe your own service, like your own SQL. But then you can use through a managed service like if you are running on G Key or having Cloud Foundry running on GCP, then you can use one of the managed services offered by Google. >> Okay, anything new you're hearing from users? What are some of their biggest challenges? What's exciting them these days? >> So it depends which user and also who you talk in that audience. Yeah, I think developers are still very excited about the opportunity and the different tools and open source and how quickly the technology is moving forward. When we talk with enterprise, they are very excited about consistency because it's hard. That complexity and managing all of it is really hard to train your operational teams and the developers on different tools. So they are very much concerned about that, their TCO. So they care about, of course, the cost of the infrastructure, but also the people. Right, we don't talk about how hard it is to train and change technology, technologies, all during a cultural change within an organization. So, they care about consistency and this is something that is really in the heart of the thing that we are building. So starting with Kubernetes, we talk about flexibility without compromising consistency. And you do it by building obstructions and letting everyone own a different piece. And there's always some excitement about Istio, in that sense, because what it allows you is to create an obstruction for managing services which is separated from the code that you build. So, let's say you want to, for example, deploy a new policy of access control to your services, you can do it through Istio, because you have proxies in front of all your services, regardless of what they run, by the way. You can have services on VMs, on Cloud Foundry, on a Google Kubernetes engine, or anything, anywhere else you actually would like to have them. And you have that consistent layer in front of all of them. You can do troubleshooting easier because you will have the same matrix and data and telometry on top of it. And so, moving into that direction, creating more obstructions that are creating less friction for the end-user, while still allowing just the platform to evolve, right? If you have this platform on top of it, you can still move services from running from one platform to another, but that person that is using the data, actually, their experience won't change. >> Alright, Chen, what should we be looking for from Google and Eureka's system for the rest of 2018? >> So, of course, we continue and invest a lot in Kubernetes and its ecosystem, and you can see it all the time. All the time, we are bringing more and more tools in open source, showing some of our best practices of how we manage development and production into the community. Some of it is in, like project, like developer experience project, like scaffold, and others that were announced in the last few months. So we will see more of those coming. And in some ways, it's also around the best practices. So, we have been delivering messages of how you should run your clusters or application more secured. And, of course, some of those offerings will be on GCP. But that's another area where we are heavily investing. We have a lot of experience and we are happy to share that. >> Well okay, last question I have for you, is the world becoming more Googly? Or is Google becoming more like the rest of the world? (Stu and Chen laugh) >> I want to say that the world becoming more Googly. (laughs) Being Googly means many things for people here in the, that maybe don't know what means. To me, being Googly is being nice and being kind, and also, being open to more ideas and that's what I would hope to see the world moving towards. But yes, but definitely Google, as part of it being Googly, is working, continuing to work with the community and get feedback, and that's great. >> Okay, well, Chen Goldberg, it's a pleasure to catch up with you again. We will have lots more Google content (Chen laughs) and Googly guests, not only here at the Cloud Foundry Summmit, we're going to be at KubeCon, Copenhagen, as well as KubeCon, Seattle, at the end of the year, and really excited to say that we will be at the Google Cloud Next Show >> Aww. >> this summer, so, look for lots more of theCUBE. >> Thank you, Chen, for joining me. >> That's exciting. >> I'm Stu Miniman. Thanks for watching theCUBE. (electronic music)
SUMMARY :
Brought to you by the Cloud Foundry Foundation. and this is theCUBE's coverage of We talked to you at the KubeCon Show before. about the Open Service Broker and how you can really Chen, I'm wondering if you can help us and this is where you can see how Cloud Foundry Yeah, I mean, we know the only thing that's constant One of the things we've been tracking But then you can use through a managed service of the thing that we are building. and you can see it all the time. and also, being open to more ideas and that's what and really excited to say that we will be I'm Stu Miniman.
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Rob Hansen, T-Mobile | Cloud Foundry Summit 2018
(upbeat techno music) >> Announcer: From Boston, Massachusetts, it's the Cube, covering Cloud Foundry Summit 2018, brought to you by the Cloud Foundry Foundation. >> Welcome back to the Cube, I'm Stu Miniman, and this is Cloud Foundry Summit 2018, in Boston. Talking a lot about digital transformation, and love when we get to talk to the users here, at the show. One of the great stories told on the keynote stage this morning was from T-Mobile. So, while Rob wasn't on the stage, he's involved in the activity. This is Rob Hansen, Director of Operations at T-Mobile. Thank you for joining me. >> Yeah. Absolutely. Thank you for having me. >> So, Rob, we were talking before and the twitters, there's lots of stuff that goes on, but everybody, there was a great story talking about 17 hundred developers and only 10 operators, underneath, making those work. So, maybe before we get into it, tell us a little bit about your role, your background, what you do at T-mobile. >> Sure, my role is, I lead a team on the operations side. So, we operate the software and when we look over the last 10 years or so, that software's been predominately large monoliths. Look at, use TIBCO as an example. We've been a heavy user of TIBCO BW for many many years and my environment supporting TIBCO BW accounts for about 2,000 physical servers across multiple data centers, and that carries a high operational cost. We're doing all our changes in the middle of the night. Things break, seeming randomly at times, causing customer impact, just a lot of paint and patching. One of my favorite topics is patching. >> (laughs) Oh, boy. Tuesday's your favorite day of the week, right? It's taco Tuesday and patch Tuesday. >> Oh, my god. Yes. Exactly Every quarter I get the list of servers, here's the list of servers that needs to be patched, and it's just a nightmare, right. >> So, Rob, can we talk a little bit about the developer and operator interaction at your company? I interviewed Solomon Hykes last year at DockerCon, and he said, "Believe it or not, "I created Docker mostly for the operators." That's his background in there, >> Oh, yeah. >> But everybody, they're, "This show, "it's developers, developers, developers." So, what's that dynamic inside T-Mobile? >> Historically, before we got into kind of the cloud-native space, it was really an us versus them, right. There's the mentality of, oh, it's an ops problem now. There's a great meme out there. It's one of my favorites, the little girl standing in front of the burning house, and it says, "Worked in dev, it's an ops problem now." (Stu laughs) So, as we've gone through this cloud-native journey, and we've moved into using like Pivotal, within our environment, we've seen that community within our organization come together, and really start working closer and closer together. Right now, we're going through a migration into the TIBCO Container Edition project, or application, and as we've been doing that, we literally have our ops base folks and the development base folks sitting in a room together, day and night, just working together. Historically, developers have a point of view, operators have a different point of view. It's really brought them together into a singular point of view and ownership of the software, and just providing business capabilities. >> Rob, could you give us a little bit of picture, kind of your application portfolio, how much have you been kind of moving onto the platforms, how much do you build new on the platform, those kind of things? >> Yeah, absolutely. So, I mentioned earlier, legacy, we were about 2,000 physical servers. Right now, I'm trying to remember the actual application count, but I've taken, or we've taken one of our historical job applications, moved it completely into PCF, running a complete spring boot now. We're doing that with our TIBCO environment. We have a number of other applications that we've spun up, running in spring and whatnot. What we've been able to do is just explode the amount of stuff we're deploying, and just new functionality. We're able to develop it much faster. So, when we look at the developers, more people are coming on board, because you can just get the code out there so much faster, and really in smaller increments. So, a lot of times, when we've developed things and we've delivered functionality for the business, because you're dealing with large monoliths, you have to change, you know, one of the applications I mentioned, you've got 200 services, about 600 operations, bundled into the same ball of code. Now, we've separated that out into a bunch of microservices, so now, we can just implement this one thing, with very little to no impact to the business. I think one of the big fundamental shifts that we've seen, we have historically done the large Saturday night deployments, right. You show up Saturday night at 7:00 p.m. and you hope you get to go home Sunday. We've really shifted that model, so in Q1, in my space, we did 86 and a half percent of our changes in production, during the day, right in the middle of the business day. >> Stu: Is it scary? >> It was at first, in all honesty, because my biggest fear is having to explain things to leadership, you know why did it go wrong, the root cause, and all that kind of stuff. But because we're able to move so fast now, we're able to get the code out there. We're able to see, okay, is this working? Roll it back really quickly, leveraging blue-green. Scale is another thing. Every year, iPhone. iPhone is a scary time I think, for pretty much any wireless operator. And historically, we've had to go out and buy more physical servers. So, you're buying these servers, you're building em. It takes months to build em, stand em up, and you're doing that for a two-day event, a year. You end up carrying the costs of that hardware. Well, this last iPhone in September, you know the iPhone 8 and the iPhone X, because we were predominately running in our cloud-native environment, and our cloud foundry environment, spun up the containers. >> Does that live in a public cloud? >> That lives in a private cloud, On-Prem. >> Stu: Okay. So we just spun up the containers, got through the event, spun em down. >> Okay, you had enough infrastructure capacity, you just didn't need it to be kind of-- >> Yeah. Well, and we're able to target the specific services, right. In our TIBCO landscape, we operate, in the old BW environment we operated about 200 years, comes out to about 14 hundred services. So, when you're scaling up, you're having to do it, more or less, for everything, but running in the Pivotal environment, we're able to just target, okay this, you know, like a get customer info. It's like a basic call when you log into MyT-Mo. You're able to just take that, double it, triple it, whatever you need to do. Maybe this other call over here, you know, we don't have to touch that. So you're just being way more efficient with your resources. >> So, Rob, if you can do these updates all the time, do you still love patching as much as you used to? >> The patching is the devil. I actually, the 10 to 15 people that Chuck was talking about on stage today, those are the guys that actually operate the physical hardware, you know, the Diego cells and whatnot. I meet with them on a weekly basis, and we kind of go through the state of things, and planning, and all that kind of stuff. Almost every time, I end that meeting with, "I just don't want to patch anything, anymore." So, the more we get onto this environment, the easier it is for me As we're trying to do this dev/ops transformation at T-Mobile, we're getting there, and we're doing it. You know, one of the things we ask ourselves is, should a dev/ops team have to care about patching? Why is a developer going to say, "Oh, my OS is a version behind, "I need to take care of that." That's not useful to the business, right? That takes away time that that developer can be creating new things and adding value. >> Yeah, absolutely. I mean, if you think about, you know in a public cloud environment, I don't think about that, you know, what version of ah-jur-ware you're running isn't something that people ask. Private cloud, if it's going to live up to what we want it to, it should have a similar type of dynamic. >> Exactly, and our platform team is amazing. I mean, they take care of that stuff for us. I'm a heavy user. So I think Chuck talked about this a little. He didn't really talk about the volume, but we started on our Pivotal journey a couple years ago. I think first started dabbling 2015, but we really didn't start converting our large monolithic middleware until the beginning of 2017. So, right now, we are doing 250 million transactions a day, on our Pivotal platform, just with two, or, I'm sorry, three of my platforms running in there. >> Last thing I want to ask you, Rob. What key learnings have you had, going through this transformation? What do you say to your peers, that they could do better or look out for or plan, to help them? >> I think the main learning that we've had is just how important it is to partner together, with the hardware people, the developers, and the operations people. Coming together, it's a cultural shift in many respects. Like they say in dev/ops, a lot of people talk about it, they don't realize how hard it is to do, but hardware has to be a part of that. Coming together, luckily, we had a couple stumblings, in the beginning, but we were quickly able to huddle together between kind of these three core groups and really work together and overcome those challenges. I think the second thing that's really important is just to be open and honest with each other. Everybody makes mistakes. I think a lot of times, there's cases of, oh this is platform problem, oh it's a software problem. You know, there's a little finger-pointing here and there, from time to time, but getting through that, being open, honest, communicative with each other, it just makes the world so much easier and better for us. >> Well, Rob, my entire IT career, you know we've wanted everybody to hold hands (Rob laughs) and get in the circle together, bust through those silos, so, you know, making progress though. Thank you so much for sharing the story of T-Mobile. Watch more coverage here from the Cloud Foundry Summit, here in Boston, Massachusetts. I'm Stu Miniman. You're watching the Cube.
SUMMARY :
brought to you by the Cloud Foundry Foundation. One of the great stories told on the keynote stage Thank you for having me. and the twitters, there's lots of stuff that goes on, We're doing all our changes in the middle of the night. Tuesday's your favorite day of the week, right? here's the list of servers that needs to be patched, the developer and operator interaction at your company? So, what's that dynamic inside T-Mobile? and the development base folks sitting in a room together, and you hope you get to go home Sunday. and all that kind of stuff. That lives in a private cloud, So we just spun up the containers, in the old BW environment we operated about 200 years, So, the more we get onto this environment, I mean, if you think about, you know He didn't really talk about the volume, What do you say to your peers, that they could do better in the beginning, but we were quickly able and get in the circle together, bust through those silos,
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Idit Levine, Solo.io | Cloud Foundry Summit 2018
>> Narrator: From Boston, Massachusetts, it's theCUBE, covering Cloud Foundry Summit 2018. Brought to you by the Cloud Foundry Foundation. >> Welcome back I'm Stu Miniman, and this is theCUBE's coverage of Cloud Foundry Summit 2018, here in Boston, Massachusetts. Happy to welcome to the program first time guest, founder and CEO of a start-up, solo.io, Idit Levine. Thank you so much for joining us. >> Thank you so much for having me. >> All right, so one of the things we were talking in the open. Lauren Cooney, who you know, and I were talking about, well, you know, Cloud Foundry. We've been talking about digital transformation. The enterprise for years, but there's always these new technologies. It was, you know, Kubernetes came this wave, now server-less is the wave, and you know, Amazon's kind of overarching, you know, discussion in the market place. That's why I'm glad to bring you in because your company, a startup, plays across a number of these, you know, emerging spaces in the Cloud Foundry space. So, give our audience a little bit about your background and what led to the foundation of solo.io. >> Yeah, thanks. So I was in start-up all my life. I worked in DynamicOps, we got acquired by VMWare, so vRealize, if you remember. And then I moved to another start-up, got inquired by Verizon, so cloud switch, who was moving back in the day from micro, from on prem to off prem. And then I moved to Dell EMC, to the city office and that was great because what I was doing was basically started the dojo of Cloud Foundry. So, me and Ryan Gallagher, if you know him, and Patrick Dennis, we are the three who started it and we basically co-located with the Cloud Foundry team and we worked very, very closely with them. And what we did, what I was doing a lot was bringing in innovation so we created some opensource projects like Key Unique if you heard about it about UniCare, you know, building and running UniCare. We worked with a lot of the ecosystem and the reason we started Solo is because I felt, I really feel, I really felt that the EMC is a great place but that it sometimes slow you down because of the big organization and I felt that we can do much faster outside. So that's why we opened, we started Solo, and all the purpose with Solo is basically playing two tracks. One of them is we really, really want people to use our product, so we want to target the people who has the problem, which is the enterprise. So that's where we're really, really targeting to help them move to what we really master which is the opensource community, so all the innovation. So, that's exactly what we're doing, basically helping them to take their monolithic application, move them to microservices and to Serverless, but by using very, very unique and innovative technology like Envoy and a lot of others. >> Okay, so we hear a lot of times it's you know, of course, companies, they need to move faster. They need to go through this transformation. It's the API economy. And that's, I think, where Gloo fits in there. So Gloo is spelled G-L-O-O, >> Right. >> What's a function gateway? How does this help with, kind of, you know, is it API Sprawl these days? Or, you know, all these various services. You know, how is this the glue that brings everything together? >> So as I said, we're working in two ecosystems, right? The first one is the enterprise. So the main use case that we are trying to solve as I said is the movement. We wanted to make sure that people will be able to take the monolithic and at least extend them to microservices like Cloud Foundry and Kubernetes, and to Serverless, and also in the free time to kind of like move it. So that was kind of like our purpose. But we needed some technology for that, and we looked outside and discovered that the first thing that we needed is probably a very good API gateway. But it need to route on the function level, and it need to discover the function, and a lot of technology that just wasn't exist back then. So what we did was basically build one, which is Gloo. That's the first thing that we needed because we had no choice. There wasn't anything that actually we seriously, and trust me, and looking very well of all the opensource project, there's nothing like what we built out there, in terms of the quality of the technology and what we're capable of doing. So that's why we built it. We didn't plan to make it a product, but that was the purpose. And the second thing. Now we're building more stuff, and we need maybe to extend to service-match, or function-match, like we call it. Again, not because we want to. Because we have no choice. Right? So this is not a core product, but it's really, we're building is about, we're targeting everything that's related to this use case and we're trying to move. >> Okay, so Google and Microsoft in their keynotes talked about an API gateway, opensource project, I hear service-match, I'm thinking about ISDL. How does Gloo fit-- >> So as I said, there's a beautiful, we are not competing because as I said, at the beginning, my purpose, look, I will look at the situation. That's how somebody can use it. But they're just not moving fast enough for us as a startup. So we had to actually create it. Now, when we created it, we created it specifically to our use case, right? We needed the function, that we knew that our purpose was to take all that, those ecosystems of monolithic, microservices, and Serverless, and look and see, what is the smallest unit of compute that's common between them, and cut everything to it, and that's the function. So basically, what we're doing, we're taking all these ecosystems, cut everything to function, and then reassemble a movement between them. That's something that they just didn't give us, so we had to build it. But the beauty of it is because we are, you know, we are really innovative and that's what we know how to do, we decided to leverage the opensource, so for instance is build on Envoy, right, because it is the best proxy that exists today. And we extended it, because we needed some functionalities, so we created a lot of filter, right? Because it was very important to us to make Envoy basically have this functionality. So we are not competing with none of them, because mainly, that's not what we're doing. We're just focusing on the use case. But theoretically, if you're looking at API gateway, I will say hands down we're probably the best that exists out there, which is, that's not what we started with. >> Yeah, it's really smart, coming, you know, no small startup's going to be, oh, well, we're going to, you know, in Silicon Valley maybe they think they're going to take down the giants and break the world and competing is everything, but I like you actually spent some time working in the EMC CTO office, and there are certain things we will always look at. And it's like, there's this gap. Here's what we have today, and here's absolutely where we know where the market is going. >> Right. >> So, you know, the analogy I hear today is like, well, customers they've got their applications. They need to modernize them. So it's been the last year or so, there's been this discussion of lift and shift. It made people cringe. I said, you know, I've lifted the virtualization way. One of the biggest challenges where, was I took this old application which, to be frank, stunk, and I kept it alive for years longer, even though the server was no longer supported, the OS was no longer supported, but I could just virtualize it and that was great. I want to get to 12-factor, microservice architecture, even Serverless might be the foundation that I'd like to build this. I cannot lift and shift to get Serverless. There is no path from old to there. So it sounds like you're >> What we're doing. Trying to attack some of that there, am I getting that right? >> Yes, I mean, basically, I will give you an example of a customer that we have, right? So, they came, their monolithic application, right? And they really want it to move. And you know, it's really hard to maintain this, so they said, you know what, we really want it to move to Serverless. That's the engineering part, right? They're saying, we want it to move to engineering. They came to the boss and they said, well, what we want to do is to take it, rewrite it, and put it as a greenfield, right? Basically as a Serverless. So the boss said, no problem, go, evaluate how much time it will take, and then come back to me. So they went and they did it, and they basically came with nine months. So the boss said, okay, so, no. And the reason is because nine months means a year, and also, I didn't get any feature on this year. Right? They will fire me. So what we're doing is we're saying, take this monolithic application, it's working, don't touch it, extend it. First of all, extend, on the new functionality, going to the Serverless and to microservices, and we're supporting everything, and it's brand new. I mean, I can start telling you what is the platform that we support. It's almost everything. And then, the second thing is that, on your spare time, start breaking it. Now, there's no magic. I know people are saying there's an algorithm. That's never going to work. Trust me, and I did a lot of software in my life. You can't guess this stuff. You actually need to rewrite them. But on your spare time, when you're available, and on the way, you know, on your pace of learning. And I feel that that's what we're giving. We're basically giving them the freedom to do that on their spare time, and we're giving a lot of other tools, like for instance, debug. So we create, we opensource a project called Squash, that basically be able to attach debuggers to microservices, to Serverless, and to monolithic, in different language, different everything, and jump between them. So you basically can create what I call library up, and jump cross that. So I feel that what we're targeting is basically make this movement easy, with any technology that we can put out there. >> Yeah. The whole application modernization is a real challenge. If I look at, you know, in this space, Pivotal's acquisition of Pivotal Labs was to help them. A lot of services, things that we're looking at, Pivotal going public. How much of their business is actually services, how much of it is you know, subscription and software? How much are you, is this just tooling you're building, or are you helping customers get through some of the services that maybe it's time for you to talk, how many people do you have on your team? Like, I look at the website, I see like five people, so. >> Yeah, that's actually what we are. So I mean, specifically, we are five. We are startup. We got actually really well funded from True Ventures, great, great investors. And what was important to me, was not to do a lot of mistakes of the other startups doing, which is basically scale too fast, right? I wanted first to putting a product out there, I want to see what's going on. And today, because we opensource, because we all can use Amazon and so on, we don't need a lot of money to actually create the additional projects. So that's what we did. Specifically, I can tell I'm getting a lot of resumes and right now, I'm actually pushing them back, because it's really, really important to me to scale on the right side. Now we're starting to have customers, we will have to scale, right? So that's that. In terms of how much, so that's enough. We are five and as I said, it's good, but we are not in the services. Actually people they're doing an amazing job. We don't want to touch that. What we do want to make sure is that they're giving the tools to do them themselves and they will hire probably people to do the services. >> Are you able to share how much funding, you said True Ventures is one of the funding? >> So we got 2.5 from True Ventures, and then we got 500 from Haystack and another 250 from Wave Ventures, capital. >> Okay, and five people. You're hiring too. What are you looking for? >> Yeah, so we're definitely going to hire more. We need a full stack engineer, we need a system engineer. Right now it's very flat architecture. A lot of really, really good people. I mean, my engineers are people who was in the Israeli Army as lackers, you know, very, very technical. People who are, walk with me in EMC, and so on. Very, very good people. And our purpose is to grow as system engineers a little bit, UI, and we also need some help to scale. >> And you're located here in Boston, correct? >> I am, I am. I have one engineer in Seattle, but all the rest are here. >> Okay, and the products itself, you know, opensource, and the things that are available, so-- >> For now, so we started as an open, we did put it as an opensource project. This is the platform I feel should be opensource. But there will be features that we will not opensource. A lot of more things that makes sense for the enterprise, we will not opensource. But yeah, right now, everything is opensource, and we wanted to share for the community. >> Okay, and from the customers you're talking to, what's their biggest challenge, you know, things like Serverless, you know, are they getting their arms around it, especially, you know, out here in the east coast, as opposed to, you know, some of the startups in the like? >> So actually, people in the enterprise, I mean, I think I nailed the use case, because you know, I went, I'm talking a lot in conference, QCon is one of the conference that I really, really liked and talked a lot, and when I talk there to the people, everybody has this problem, which I have a monolithic, how do you move them? Most of them trying to move to container right now. That's where it is. But the beauty of how we built Gloo, and that was totally on purpose, is the fact that, and I actually have a diagram showing it, today those enterprise that are only using monolithic. I don't know, like Bank of America, I think is only monolithic. Then if you're looking, there's people only using microservices, probably Google and others. And then there is companies like iRobot for instance. So it's going all the way to Serverless. That's all there, right? Bam, which is amazing. But, and there is companies that's sharing it, right? That means they're microservices and Serverless, so monolithic, and then. And EMC for instance, they have like Serverless, microservices and monolithic. What we're trying to do is basically, the beauty of what we build, is basically a platform on top of an envoy. So we can actually create the customized offer for you that will be only what you need. And what we will help you is to basically glue, this is what the name, glue your environment, so it will give you one experience that you can manage it or you can mix and match, you can do whatever you want, and it's really, really clean. So when I'm talking to customers today, mainly where they are is like monolithic to microservices, but they love this use case. I mean, I didn't meet a customer yet that I show him the demo of how we're taking a spring boot application and move it, and he said that they don't want it to proceed. So it's good. >> Wow. Fascinating stuff. I really appreciate you sharing. Definitely, we hear from customers all the time. It's moving from the old to the new, it's I need to live in both of those worlds, and they can't split those teams, it can't be islands, I need to pull this together. It's definitely through a multi-cloud, and seems like it's happening in the development environment too. So, Idit Levine, solo, congratulations on where you've gone. Look forward to catching up much more in the future. We're back with lots more coverage here from the Cloud Foundry summit in Boston, Massachusetts. I'm Stu Miniman. Thanks for watching theCUBE.
SUMMARY :
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Johan den Haan, Mendix | Cloud Foundry Summit 2018
>> Announcer: From Boston, Massachusetts, it's theCUBE! Covering Cloud Foundry Summit 2018. Brought to you by the Cloud Foundry Foundation. >> Hi I'm Stu Miniman, and this is theCUBE's coverage of Cloud Foundry Summit 2018 in Boston, Massachusetts. Happy to welcome to the program another one the keynote speakers here at the show. Johan Den Haan, who is the CTO of Mendix. A company that handles, is in the low-code space. Had a nice demo they did yesterday. Thanks for joining me. >> Yeah great, great to be here, thanks for having me. >> Johan, first of all, tell us a little bit about your background, the company. We're here in Boston, there's connections to Boston for the company? >> Definitely, our headquarters is here in Boston. So if you look at Mendix as a company, we founded the company a while back, for the sole reason to solve the problem that application development and enterprise is still very hard and error-prone. I mean, if you think about statistics around enterprise software development, most of the projects fail because it's not fast enough, not aligned to do business, things like that. So what we do as a company is help other companies thrive in a software-driven world. To make sure that they can build software from initial idea to a working application with speed. So as quickly as possible in collaboration. Because if you build something, you want to involve business people and IT people, and let them collaborate on creating the right software solution, but also in control, because we're doing it for an enterprise so you want to make sure you can control the entire process and do it in a way that helps enterprises. >> Alright, so Johan, I think back to times in my career when you talk about a softer rollout. It's like oh we're going to do this big initiative, let's bring in the consultants, we're going to spend 12 to 18 months, which turns into 24 months, and we're going to spend a ton of money and we're going to bring this application that's for the enterprise, and going to do things great. Now I talk to some companies and they're like, "Oh hey, I'm doing my ERB rollout. "I thought it was going to take me six months, "I did it in three months because I spun it up in the cloud." That's kind of the infrastructure piece, but from the application side, there's this trend with Mendix, I see low-code in there. I think some people hear it, there's low-code, there's a more controversial term no-code out there. What does this really mean, because at the end of the day, I still have my application, I have my data, what am I building, or am I just taking components? Help us understand this trend and how it fits for Mendix. >> Maybe start with the infrastructure side, as you started there. If you look at infrastructure, what we've done there is basically abstraction and automation. That way, we moved up in the stack, and then automated all the things underneath. Which is valuable, but it's only a small piece of the application life cycle. And if you think about delivering an entire application, it's more than that. And in the development part of the life cycle, you can do the same thing. You can also do abstraction and automation because if you think about applications, then a lot of the elements are the same across applications. You think about an information system, you need to have some data, UI, logic of course, and the basics, and what you can do is abstract away to a higher level, maybe a visual level. That's what Mendix does, having visual models to define your data, your logic, the business processes, as well as the UI, dragging and dropping widgets, creating user interfaces across channels, so mobile web. And then turn these models into a working application automatically. But you don't have to worry about all the technical details like if I hit this button in my UI, will it actually properly call my beckons, and trigger an action and store something in the database. These are all things that can be automated. That's what the difference is across different applications. >> How does this relate to microservices architectures? >> That's a good question, because in a lot of cases if you hear people talk about lockout, or basically came from the whole model driven development movement, then people think that using visual models you extract from detail so you have less control, so you can only build simple toy applications. But that's not where we are nowadays. This is really a next generation of using models to drive software development, where you can have complex applications with the underlying architecture, to your needs. So instead of targeting a simple client server application, we target a microservices architecture. So you can quickly build these microservices, easily re-use data across these services, but all in a visual way. So instead of having to be an architect, and building all the cloud native elements in your microservices, you can just focus on the business functionality. And if you hit the button, it will generate this cloud-native microservice for you that can scale on, as we are on cloud foundation, on Cloud Foundry, for example. >> Great, maybe it might help if you walk us through it's tough to say a typical customer, maybe give me a customer example or two, as to the problem they were having, and how this helped them move faster, I'm assuming, as part of the outcome they're looking for. >> Let's start with a small example, so just to go through all the steps of creating an application. So one of our customers is this airline company, and they had an issue with productivity. Because the main thing for them is if you maintain an airplane, to get it back in the air as soon as possible. Because if it's on the ground, it costs you money, and if it's up in the air, it can bring you money, right? So one of the mechanics in this company came up with an idea for an application that would help him be much more productive. And that's, I think also, a core element of a lockout platform, is that this collaboration that we bring with the Mendix application platform is that you can involve these people in actually being part of the application delivery team. So this mechanic teamed up with somebody who knew Mendix and said whoa, my main problem is, when I lose time, is that I don't know where my equipment is. Because they have these large areas where they maintain these planes, and you have all this specific equipment that you need for different parts of maintenance. So the very simple thing of it is that they tax the equipment with IT beat-ons, and then you build a simple app that listens to all the locations projected on the screen, so what they did was build a simple data model. So, added some entities visually, like I have my equipment, there's a location to it, and I build a UI on top of that, so drag-and-drop some widgets, or google maps widgets, to visualize the location. And then some logic that if you hit a button, you want to look up in equipment, or you want to say you're using it so that somebody else knows that, and things like that. So in just six days, they've gone through this entire process, iterating quickly. And then, they had the app, and it saves them, I think on average, half an hour per day, per mechanic. So if you have a couple hundred mechanics, that's some real money on the table, with just six days of development but the key is that it's not somebody in the head office thought about how to solve the issue of maintainability and efficiency. But it was just somebody on the floor came up with a creative idea and had the tools to quickly experiment and get it into production. >> Great, so, we're here at the Cloud Foundry Summit, can you explain how Mendix fits with Cloud Foundry and then, what other solutions do you have out there because Cloud Native's a rather big environment these days. >> So if you look back, Mendix joined the Cloud Foundry foundation as one of the early movers. And the reason for that is that, when you start to look at this application life cycle and make it (mumbles) speed, calibration, and control do that's fast, then you start with development, but that's also just one piece. So, in the early days we had a customer that was building a work flow application, so automating a certain work flow for publishing magazines. And they were struggling in dot net's for six months already and they didn't have any tangible thing yet. So we came in, we were an early startup, via relations so they were like oh, you can try it. So six weeks later, we had this entire work flow automated, and then they said, we have to take this in production, because this will save us money on a daily basis. And then, okay, go talk with IT and they said well, Mendix we don't know what it is, and by the way, how do we learn this and we need to order hardware. That was the moment that we realized, it's not just about development it's about the delivery of the entire application. So it was called Cloud then, back in 2007 when we had this. We started to host application, made that do the same thing there so one click deployments to solve that issue as well, because you have the same thing that you need expertise to run applications. But instead of that we abstract away from the details and we just run it in the Cloud. And then in 2014, Cloud Foundry came up and we realized we should replace our home-grown past layer that we created with an open-source foundation so that we are completely portable because we want to offer our customers the freedom to deploy anywhere, whether it's on their private cloud running on one of the distributions of Cloud Foundry, on the IBM cloud, the SAP cloud. But I think it's a really happy marriage between Mendix, which is completely complimentary to Cloud Foundry. But both with the same philosophy about automating things, abstracting away from the details, and making it much more productive to develop application one handed but also to deploy and operate them. >> It sounds like a good fit for Cloud Foundry to handle certain things lower-level in the stack, while you're handling the upper-level in the stack. Is it only Cloud Foundry is Mendix supported on other Cloud solutions, or beyond Cloud Foundry? >> Our strategy is to be completely agnostic to underlying infrastructure, so we also run on any dock or base system. So Cubernitas, but also ECS from Amazon, for example. So yeah, whatever we can run a dock content on you can run Mendix and we can scale out because of our Cloud Native architecture. >> Who's the typical person that your company is working with? Is it the developer side that carries the business? Because developers often times do things but don't have the budget for them, and you mentioned some of the developer-operator challenges so I'm curious that Mendix is dynamic with companies. >> That's a great question, because if you look at the developer landscape, it's kind of widening. Because you don't have just the professional developer, that is able to build so far, but with low-card you have more business-oriented people that can join these teams as well. So if you look at the typical team that's building applications using the Mendix platform, I would call them Best Staff Ops teams. You have death ops joining operation development, but this is also joining the business into this same cross-functional team. So a typical team building software using Mendix is like if you have five people on a team, you often have one professional developer, but four people with a business background. They are tech savvy, they maybe have a background as a BI consultant or an SLP consultant or these kind of roles, but they don't have a computer science background, but they are involved in building the software. And a great advantage of course is that they are domain experts in the area they are building the software for. So you can be really enabling the business and being of value to the business. >> Last question, the company itself, how many employees, how many customers, just give us kind of a thumbnail of the company. >> So we have around a thousand enterprise customers. Company size is currently north of 350 people, growing fast. It's crazy hiring all the people that we need to, because the market is really hot. If you look at low-cord, I think it's really the next generation of application development becoming a main-stream option that any enterprise needs to have to deliver the applications they need. And slightly tied to your previous question, it's also solving the talent gap. You've seen all these rallying cries around, everybody needs to learn to code to solve the problem that we need more software than we can build. I don't think that is the solution. We will never have so many people that can develop software. We need a paradigm shift. And that paradigm shift will enable us to build software faster, 10 times faster than you're used to with traditional programming languages, but also with a much broader group of people. More business-oriented people, so a group of people that can use a low-code platform is minimally 10 times bigger than the professional developer group. And that's what we need to solve this problem in the software-driven world that we live in. >> Johan Den Haan, CTO of Mendix, thanks so much for joining me. I'm Stu Miniman, this is theCUBE Cloud Foundry Summit 2018. (upbeat music)
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Brought to you by the Cloud Foundry Foundation. A company that handles, is in the low-code space. to Boston for the company? So if you look at Mendix as a company, the enterprise, and going to do things great. and the basics, and what you can do is And if you hit the button, it will generate of the outcome they're looking for. Because if it's on the ground, it costs you money, and then, what other solutions do you have out there And the reason for that is that, when you start to to handle certain things lower-level in the stack, you can run Mendix and we can scale out Is it the developer side that carries the business? that is able to build so far, but with low-card you have Last question, the company itself, how many employees, It's crazy hiring all the people that we need to, I'm Stu Miniman, this is theCUBE Cloud Foundry Summit 2018.
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Adam Furtado, US Air Force | Cloud Foundry Summit 2018
>> Narrator: From Boston, Massachusetts, it's TheCUBE, covering Cloud Foundry Summit 2018. Brought to you by the Cloud Foundry Foundation. >> Hi, I'm Stu Miniman and this is theCUBE's coverage of Cloud Foundry Summit 2018. Always excited when we get to talk to some of the users. And joining me this segment is Adam Furtado, who is the Chief of Product with Kessel Run at US Air Force. Adam, you were saying you're not a big Star Wars guy, but was the name come from the derivation of the famous Millennium Falcon Kessel Run? Yes, I am a Star Wars geek, you know. >> It certainly was and the rest of our team are Star Wars nuts, so I've had to pick up things along the way so I like to joke that we're delivering capability to our users in 12 parsecs or quicker. >> Yeah, and if you're not a, whether you are or aren't a Star Wars fan, you look at it and say, parsecs is a measure of distance, not time. That's still infuriating for us to watch. Adam, tell us a little bit about your background and what your group does that the US Air Force that we don't need to explain the US Air Force. >> Sure, so my background is actually an intelligence professional as a warfighter enlisted in the Air Force for ten years. From there, I started working in IT systems and I got out of the Air Force and really was on the acquisition side of the house where we were the provider for capabilities for our warfighters. So, over that time, I learned a lot about how we struggle with getting capability to our users with any kind of speed or quality. Kessel Run is an effort to revolutionize the way that we build and deliver software to our warfighters and we are well on our way. >> That sounds like an awesome project. Can you give us just roughly how do you get your arms around how big this is, how many applications or people are involved in it or, you know, the scope of what you're doing. >> Sure. We set out to modernize the Air and Space Operation Center so we have AOCs all around the world that basically are where all the planning for air warfare takes place. So it's a large legacy system that is under a lens. So, they've really struggled in modernizing that baseline system. We've been designing a brand new system to modernize for about ten years and we just haven't been able to get it to the field for a ton of DoD bureaucratic and acquisitions reasons. So basically, Congress told us to figure something new out. So we had a small team that was tired of working this way and tired of not being able to provide this capability to the warfighters. We got together and we looked at industry to be quite frank. And found that the other bureaucratic regulated industries were able to take steps to move closer towards our digital transformation. So we kind of followed along and took some practices that we learned from them and tried to apply it to the government. >> Yeah, fascinating space. Governments' big focus this week at the show, there was the announcement about Cloud.gov. There is a whole track on government here. But, I want you to talk about your Cloud Foundry usage. Button General? How's the thinking of modernization, digitalization, there was a big Cloud First initiative from the federal government for a while. How do those forces play together? >> Sure, yeah, there's a ton of innovation type of activities taking place throughout the government and the DoD. With Cloud Foundry, we just found that because of our, we frankly have a lack of software development and engineering talent that's inherent to the Air Force. We have actually a career field for software developers that's been dwindling over the years. So being able to find that talent's been really hard. So with our Cloud Foundry commercial platform, being able to abstract the technical complexity that it does allows us to grow our software developers in a different way, focusing on identifying the character traits, the empathy and learning mindset that we can take and grow them by having that platform as a backbone to kind of be our foundation, I guess, is really was the emphasis of us going in this direction. It's really worked out so far. >> Yeah, just going through my head are all these discussions that we've had for years about how we need to go from monolithic, hierarchical to distributive architectures and that's been happening in the military a lot too. >> Very much so, yeah. What we're trying to replace is that massive monolithic system that takes us ten years to design and develop with no meaningful user input and at the end of the day, if we even get it out to the field, it's not the right thing. 96% of federal IT projects are over budget or over schedule and 40% of them never see a user at all, never get fielded. There's a lot of room for improvement in this space. We've been able to kind of tackle some of the, some of the easier things, but also tackle some more complex things. Similar to technology. But the policy, the testing of the security behind it as well that we've been kind of focusing on to move the entire DoD and entire Air Force forward. >> Yeah. So, security, I would think, is a major concern. How does that fit in to your thinking and how does security fit in to your architecture? >> We're always thinking about security. Cyber security is obviously really important to the DoD and our space. We feel that with, being able to automate more of the security with utilizing a platform and the pipelines that we have gets to a better place and we're more secure today than we were yesterday. We're always learning too, right? So, we're more secure today than we were literally yesterday. And we're going to be more secure tomorrow by learning how to move forward and learn more about cyber security. That's always something on our mind and we feel like we're in a good place. >> The majority of Cloud Foundry users are doing, they're a private or private hosted environment. Can you share, do you leverage public clouds at all? Or is it all kind of in-house data centers? How does that fit into the mix? >> So our unclassified developments is the AWS gov cloud and then we have hybrid solutions that we use on other networks. >> Okay, yeah. AWS just launched that, I believe it's their secret region, too, so that they're capable, but I guess your team or you can't talk about it, isn't leveraging it yet. >> Yeah, I'd rather not go there. (laughs) >> No worries. So, you're speaking at this show. What's your experience, what kind of things are you sharing and working on? >> We're really heavily relying on culture. So we had a couple of our team members speak this morning, giving more of an overview of our efforts and what we've been able to achieve so far. I'm focusing on how we can overcome some of the challenges that are inherent to the DoD. I mentioned earlier, native engineering development and talent. How we can change the way that we do organizational management. Our traditional hierarchal top down way of organizing doesn't breed innovation normally, right? So we're looking at different ways to organize our own team. So one of those reasons, all of our dev teams work in a balanced team concept with no uniforms, all on a first name basis. So we're basically taking, uniforms are really to strip the individualism away from people, but we kind of need that for creativity and to be able to solve conflicts, problems, and things like that. So we're really focusing on lifting the psychological safety needed to be creative and have our lowest ranking people feel as comfortable as our highest ranking people and IDA and coming up with ways to do things. >> That's fascinating actually. We've been talking a lot about relationships between the groups and the devs and the operators, but you start putting rank in there, which any company has some of that inherently, but the military very much is physical when you see them all the time. >> Absolutely. It's actually, our airmen have really adapted to it and they love it. It's one of those things where it's interesting, maybe a little bit different than commercial industry in that our airmen are our developers and our airmen are also our users so there's invested interest in improving things for the better for their fellow airmen. It's been really great to see and people have really dove in and embraced it. Developers are doing really well. >> What kind of lessons learned would you share? That you're sharing in your speech and talking to your peers. What kind of things would you share with them? >> I think the biggest thing I'm talking about today is to avoid getting in this trap of trying to find the perfect person with the right technical acumen. I think having a foundation is important, but more important is finding people who have empathy for users and learning mindsets and are able to get out of their comfort zone and learn new things. Building cloud innovative applications and 12 factor applications are inherently new to the DoD effectively. It's funny, we talk about how dev options, you know, innovative in our world when the commercial industry probably scoffs at that, but innovation is defined as the instruction of something new. It really is innovative in the DoD space to work in this way. We're seeing a lot of momentum throughout the services, and the DoD and we're really heading in the right direction. >> It's great to hear. Innovation and government can happen. We've done lots of interviews over the last few years to talk about it. Anything you'd like to share about ways that your organization or peer organizations are moving things forward that people might be surprised to hear about? >> I'd say the most important thing is finding the right people. A lot of the times, we've found that our most senior leadership in the government is very much interested in innovating and moving things forward in the right way and there's this innovation ecosystem below that is driving things. So it's basically the education that needs to happen at the middle level of that frozen middle. That sometimes can thwart innovation by a lack of that knowledge, I guess, or the lack of understanding of what we're doing. We've got what feels like a parade of education and trying to share the things we've learned with other people in the government. It helps us remove some of those bureaucratic barriers and then it's like really progress where we need to. >> Alright, Adam, last question I have for you. Something we're all struggling with, the pace of change these days. Seems every time you get on a new technology, the next one's there. You mentioned, you know, like, well, dev ops, we've been talking about for years but you're getting on. How does your organization look at that? How do you keep up with what's happening in the world? >> So I think, Cloud Foundry is an example of how these commercial solutions have helped us do that. Now, we say like, speed is the new security, we're able to be truly agile in that we're able to change and adapt to things as we need to. I think in the old model, it took us so long to adapt and get things out into the field that change was almost impossible. Whereas in this way of working, we're able to learn things every single day, keep our learning loops very short, and then react to them. So I think it's been a great way to take some of the things we've learned and implement them. >> Adam Furtado, I really appreciate you sharing your story from the US Air Force. Fascinating stuff. We'll be back with more coverage here at the Cloud Foundry Summit 2018. I'm Stu Miniman, thanks for watching theCUBE. (bouncy music)
SUMMARY :
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Dr. Nic Williams, Stark & Wayne | Cloud Foundry Summit 2018
(electronic music) >> Announcer: From Boston, Massachusetts, it's theCUBE. Covering Cloud Foundry Summit 2018. Brought to you by the Cloud Foundry Foundation. >> I'm Stu Miniman, and this is theCUBE's coverage of Cloud Foundry Summit 2018, here in beautiful Boston, Massachusetts. Happy to welcome to the program first-time guest, Dr. Nic Williams, CEO of Stark and Wayne. Dr. Nic, thanks for joining me >> Thank you very much. I think you must've come to the conference from a different direction than I came. >> I'm a local, and I'm trying to get more people to come to the Boston area. We've been doing theCUBE now for, coming up on our ninth year of doing it, and it's only the third time I've done something in this convention center, so please, more tech shows to this area, Boston, the Hynes Convention Center, and things like that. >> There's plenty of tech people. I was at the Nero Cafe, everyone seemed like they were a tech person. >> Oh no, the Seaport region here is exploding. I've done two interviews today with companies here in Boston or Cambridge. There's a great tech scene. For some reason, you and I were joking, it's like, do we really need another conference in Vegas? I mean really. >> Dr. Nic: Right, no, I like the regional. >> But yeah, the weather here is unseasonably cold. It was snowing and sleeting this morning, which is not the Spring weather. >> It is April, it is mid-April, and it's almost snowing outside. >> Alright, so Dr. Nic, first of all, you get props for the T-shirt. You've got Iron Man and Doctor Doom, and we're saying that there is a connection between the superheroes and Stark and Wayne. >> Right, so Stark and Wayne is founded by two fictional superheroes. The best founders are the fictional ones, they don't go to meetings, they're too busy making, you know, films. >> Yes, but everybody knows that Tony Stark is Iron Man, but nobody's supposed to know that Bruce Wayne was Batman. >> Nic: Right, right. >> But I've heard Stark and Wayne mentioned a number of times by customers here at the conference. So, for our audience that doesn't know, what does Stark and Wayne do, and how are you involved in the Cloud Foundry ecosystem? >> So Stark and Wayne, I first found Bosh, I founded Stark and Wayne. Earlier than that I discovered Bosh, six years ago, when it was first released, became like, I claimed to be the world's first evangelist for Bosh, and still probably the number one evangelist. And so Stark and Wayne came out of that. I was VMWare Pivotal's go-to person for standing things up and then customers grew, and you know. Yeah, people want to know who to go to, and when it comes to running Cloud Foundry, that's us. >> Yeah well, there's always that discussion, right? We've got all these wonderful platforms and these things that go together, but a lot of times there's services and people that help to get those up. Pivotal, just had a great discussion with a Pivotal person, talking about the reason they bought Pivotal Labs originally was like, wow, when people got stuck, that's what Pivotal Labs helps with that whole application development, so you're doing similar things with Bosh? >> Correct. No it's, we have our mental model around what it is to run operations of a platform, where you're running complex software, but you have an end user who expects everything just to work. And they never want to talk to you, and you don't want to talk to them. So it's this new world of IT where they get what they want instantly, that's the platform and it has to keep working. >> Dr Nic, is it an unreasonable thing for people to say that, yeah I want the things to work, and it shouldn't go down, and you know-- >> What is shadow IT? Shadow IT is the rebellion against corporate IT, so we want to bring back, well, we want to bring the wonders of public services to corporate environments. >> Okay, so-- >> That's the Cloud Foundry's story. >> Yeah, so talk to me a little bit about your users. We've watched this ecosystem mature since the early days, you know, things are more mature, but what's working well? What are the challenges? What are some of the prime things that have people calling up your team? >> So our scope, our users, or our customers, are people, they're the GEs and the Fords of the world running either as a service or internally large Cloud Foundry installations. And whilst Cloud Foundry is getting better and better, the security model is better, the upgrades seem to be flawless, it does keep getting more complex. You know, you can't just add container to container networking and it not get more complicated, right? So, yeah, trying to keep up-to-date with not just the core, but even the community of projects going on is part of the novelty, but also it's trying to bring it to customers and be successful. >> Yeah, I go to a number of these shows that are open source and every time you come there, it's like, "Well, here's the main things we're talking about "but here's six other projects that come up." How's that impact some of what you were just talking about? But, maybe elaborate as to how you deal with the pace of change, and those big companies, how are they help integrate those into what they're doing, or do they, you know-- >> So my Twitter is different from your Twitter. So my Twitter is 10 years worth of collecting of people who talk about interesting things, putting in a URL, just referencing an idea they're having, so they tend to be the thought leaders. They might be wrong, or like, let's put Docker into production, like, it doesn't make it wrong, but you've got to be wary of people who are too early. And you just start to peace a picture of what's being built, and you start to know which groups and which individuals are machines, and make great stuff, and you sort of track their work. Like HashiCorp, Mitchell Hashimoto, I knew him before HashiCorp, and he is a monster, and so you tend to track their work. >> So your Twitter and my Twitter might be more alike than you think. >> Nic: No maybe, right. >> I interviewed Armon at the Cube-Con show last year. My Twitter blowing up the show was a bunch of people arguing about whether Serverless was going to eradicate this whole ecosystem. >> Well, we can argue about that if you like, I guess. >> But love, one of the things coming into this show, was, you know, how does the whole Kubernetes discussion fit into Cloud Foundry? We've heard at this show, Microsoft, Google, many others, talking about, look, open source communities, they're going to work together. >> Well Windows is going to track things 'cause they think they need to sell them, right? But then Microsoft has Service Fabric, which they've owned and operated internally for 10 years, and so, I think some really interesting products may be built on top of Service Fabric, because of what it is. Whereas, you know, Kubernetes will run things, Service Fabric may build net new projects. And then Cloud Foundry's a different experience altogether, so some people, it's what problems they experienced, comes to the solution they find, and unless you've tried to run a platform for people, you might not think the solution's a platform. You might think it's Kubernetes, but-- >> Yeah, so one of the things we always look at when we talk about platforms, is what do they get stood up for? How many applications do you get to stand up there? What don't they work for? Maybe you could help give us a little bit of color as to what you see? >> I'm pretty good at jamming anything into Cloud Foundry, so I have a pretty small scope of what doesn't fit, but typically the idea of Cloud Foundry is the assumption the user is a developer who has 10 iterations a day. Alright, so they want to deploy, test, deploy, test, and then layer pipelines on top of that. You also get, you're going to get the backend of long, stable apps, but the value is, for many people, is that the deploy experience. And then, you know, but whilst, you're going to get those apps that live forever, we still get to replace the underlying core of it. So you still maintain a security model even for the things that are relatively unloved. Andthis is really valuable, like the nice, clean separation of the security, the package, CVEs, and the base OS, then the apps is part of the-- >> Yeah, absolutely, there's been an interesting kind of push and pull lately. We need to take some of those old applications, and we may need to lift and shift them. It doesn't mean that I can necessarily take advantage of all the cool stuff, and there are some things that I can't do with them when I get them on to that new platform. But absolutely, you need to worry about security, you know, data's like the center of everything. >> If you're lifting and shifting, there probably is no developer looking after it, so it's more of an operator function, and they can put it anywhere they like. They're looking after it now, whereas the Cloud Foundry experience is that developer-led experience that has an operations backend. If you're lifting and shifting, if it fits in Cloud Foundry, great, if it fits in Kubernetes, great. It's your responsibility. >> Yeah, what interaction do you have with your clients, with some of the kind of cultural and operational changes that they need to go through? So thinking specifically, you've go the developers doing things, you know, the operators, whether they're involved, whether that be devops or not, but I'm curious-- >> So the biggest change when it comes to helping people who are running platforms. And I know many people want to talk about the cloud transformation, but let's talk about the operations transformation, is to become a service-orientated group who are there to provide a service. Yes you're internal, yes they all have the same email address that you do, but you're a service-orientated organization, and that is not technology, that is a mental mode. And if you're not service-orientated, shadow IT occurs, because they can go to Amazon and get a support organization that will respond to them, and so you're competing with Amazon, and Google, and you need to be pretty good. >> Yeah, you mentioned that, you know, your typical client is kind of a large, maybe I'm putting words in your mouth, the Fortune 1000 type companies, does this sort of-- >> We haven't got Berkshire. We haven't got Berkshire, and so if we're going to go Fortune 5, you know, we'd like, I've read my Warren Buffett biography, I reckon the FA are here to meet him I reckon. >> Right, so one of the questions, is this only for the enterprise? Can it be used for smaller businesses, for newer businesses? >> What's interesting is people think about Cloud Foundry as like, "Oh you run it on your infrastructure." Like, I did a talk in 2014, 15, when Docker was starting to be frothy, was, before you think you want to build your own pass, ring me on the hotline. Like, argue with me about why you wouldn't just use Heroku, or Pivotal Web Services, or IBM Cloud, like a public pass. Please, I beg of you, before you go down any path of running on-prem anything, answer solidly the question of why you just wouldn't use a public service. And yeah, so it really starts at that point. It's like, use someone else's, and then if you have to run your own. So, who's really going to have all these rules? It's large organization that have these, "Oh, no, no, we have to run our own." >> Well doctor, one of the things we've said for a while, is there's lots of things that enterprise suck at, that they need to realize that they shouldn't be doing. So start at the most basic level, there's like five companies in the world that are good at building data centers, nobody else should build data centers, if you're using somebody else that can do that. So as you go up and up the stack, you want to get rid of the undifferentiated lifting, things like that, so-- >> I like to joke that every CIO, the moment they get that job, like that's their ticket to get to build their own data center. It's like, what else was the point of becoming a CIO? I want to build my own data center. >> No, not anymore, please-- >> Not anymore, but you know, plus they've been around a little longer than-- >> So, what is that line? What should companies be able to consume a platform, versus where do they add the value, and do you help customers kind of understand that that-- >> By the time they're talking to us, they're pretty far along having convinced themselves about what they're doing. And they have their rules. They have their isolation rules, their data-ownership rules, and they'll have their level of comfort. So they might be comfortable on Amazon, Google, Azure, or they might still not be comfortable with public cloud, and they want the vSphere, but they still have that notion of we're going to run this ourselves. And most of them it's not running one, because that idea of we need our own, propagates throughout the entire organization, and they'll start wanting their own Cloud Foundry-- >> Look, I find that when I talk to users, we, the vendors, and those that watch the industry, always try to come up with these multi-cloud hybrid cloud-type discussion. Users, have a cloud strategy, and it's usually often siloed just like everything else, and right, they're using-- >> Developers-- >> I have some data service, and it's running on Google-- >> Developers just want to have a nice life. >> Microsoft apps. >> They just want to get their work done. They want to feel like, "Alright this is a great job, "like, I'm respected, I get interesting work, "we get to ship it, it actually goes into production." I think if you haven't ever had a project you've worked on that didn't go into production, you haven't worked long enough. Many of us work on something for it not to be shipped. Get it into production as quick as possible and-- >> So, do you have your, you know, utopian ideal world though as to, this is the step-- >> Oh, absolutely-- >> And this is how it'll be simple. >> Tell developers what the business problems are. Get them as close to the business problems, and give them responsibility to solve them. Don't put them behind layers of product managers, and IT support-- >> But Dr. Nic, the developers, they don't have the budget-- >> Speak for utopian-- >> How do we sort through that, because, right, the developer says they want to do this, but they're not tied to the person that has the budget, or they're not working with the operators, I mean, how do we sort through that? >> How do we get to utopia? >> Stu: Yeah. Well, Facebook, Google, Microsoft, they all solved utopia, right? So, this is, think more like them, and perhaps the CEO of the company shouldn't come from sales, perhaps it should be an IT person. >> Well, yeah, what's the T-shirt for the show? It was like running at scale, when you reach a certain point of scale, you either need to solve some of these things, or you will break? >> Right, alright look, hire great sales organizations, but if you don't have empathy for what your company needs to look like in five years time, you're probably not going to allow your organization to become that. The power games, alright? If everyone assumes that the marketing department becomes the top of the organization, or the, you know, then the good people are going to leave to go to organizations where they might be become CEO one day. >> Alright, Dr. Nic, want to give you the final word. For the people that haven't been able to come to the sessions, check out the environment, what are they missing at this show? What is exciting you the most in this ecosystem? >> Like any conference you go to, you come, the learning is all put online. Your show is put online, or every session is put online. You don't come just to learn. You get the energy. I live in Australia, I work from a coffee shop, my staff are all in America, and so to come and just to get the energy that you're doing the right thing, that you get surrounded by a group of people, and certainly no one walks away from a CF Summit feeling like they're in the wrong career. >> Excellent. Well, Dr. Nic, appreciate you helping us understand the infinity wars of cloud environments here. Stark and Wayne, thanks so much for joining us. I'm Stu Miniman, and you're watching theCUBE. >> Dr. Nic: Thanks Stu. (electronic music)
SUMMARY :
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Chip Childers, Cloud Foundry Foundation | Cloud Foundry Summit 2018
>> Announcer: From Boston, Massachusetts, it's theCUBE! Covering Cloud Foundry Summit 2018. Brought to you by the Cloud Foundry Foundation. >> I'm Stu Minamin and this is theCUBE's coverage of Cloud Foundry Summit 2018. Here in beautiful Boston, Massachusetts. Happy to welcome back to the program Chip Childers, who is the CTO of the Cloud Foundry Foundation. Chip, you started off this morning saying the runners this morning got a taste of the Boston Marathon. >> They did, they did! >> It's raining, it's cold, it's miserable. >> Yesterday was beautiful. >> At least there was less wind. >> Yesterday was absolutely beautiful. So we kicked off the summit, beautiful sun, but then we had our Fun Run this morning. >> As a local, I do apologize for the weather. Normally April's a great time. We want more tech coverage here in the area. More tech shows. We're in the center of a great tech hub, here in the Boston Seaport. We've talked to a couple of Boston startups, you know, here at the show. And, you know, great ecosystem if you go there. Thank you for bringing your show here. >> Absolutely, happy to be here. >> All right, so, last time we caught up was year ago at the show. And I think it was, what, 213 working days or something? I think Molly said >> Something like that Something like that yeah. >> The good thing is in our industry, nothings changing, we can talk about the same stuff as last year. >> Leisurely pace >> No concern, let's just sit back and you know, talk about our favorite pop culture references. Chip what's hot on your plate? And what are you hearing from the users in the community? >> Sure. So this year the theme Our events team came up with a very fun pun, which is Running at Scale. It means two things. One, the Boston Marathon was on Monday, but two it really does represent the stories that we're getting from our users, the customers, and the distributions, those that use the open source directly. So not only are we seeing a broadening of adoption across new organizations, but they're getting really deep into using it. We filled a survey, user survey, just did our second run of it. In fact we didn't have this data back in Santa Clara last year. So it's been less than a year since the 2017 one. And what we found was that there was a 21 point swing in those companies that were using Cloud Foundry with more than 50 developers, alright. So 50 developers and higher When you really talk to the interesting, large scale Fortune 500 companies, they're talking thousands of developers, that are working on the platform, being productive, and that truly is kind of what this event is about for us. >> I grew up around the infrastructure stuff, and scale means a lot of things to a lot of people, but had a great discussion with Dr. Nick, just before talking about how if you were to build your kind of utopian environment You look at some of the hyper-scale companies, the Facebooks and Googles of the world, and thing is they're such a scale that if they don't have good automation, and don't have you know really the distributive architectures that we're all talking about and things like that, there's no way that they could run their businesses. >> Yeah and the reality is a lot of the businesses that aren't Google, aren't Facebook, they have to be able to think about that level of scale. To me it really boils down to three basic principles, and to me this is the best definition of what Cloud native means. Whether you're talking about a platform, whether you're talking about how you design your applications, it's simple patterns, highly automated, which can be scaled with ease, right? And through that you can do really amazing things with software, but it has to be easily scaled, it has be easily managed, and you do that through the simplicity of the patterns that you apply. >> Yeah, and being simple is difficult. >> Yes >> How much we have arguments in the industry it's like well, let's throw an abstraction layer in there, do an overlay or underlay, but you know really building kind of distributed systems, is a little bit different. >> It is a little bit different. So one of the things that the Cloud Foundry ecosystem has, is a rich history of iterating towards a better and better developer experience. At its heart, the Cloud Foundry ecosystem of distribution, and tools, and the different products we have, they're all about helping the developer be a better developer in the context of their organization. So we've been iterating on that experience and just doing incremental constant improvement and change and we're very proud of that productivity, right? And that's really what drive these organizations to say look, this is a platform that is operated very easily with small teams. I think you've spoken with a couple companies, and if you ever ask them hot many operators do you have to handle thousands of engineers, tens of thousands of applications, they say, well, maybe ten. >> The T-Mobile example is >> Great example >> Ten to fifteen operators with 17000 developers so >> Chip: Yep, yep >> It's funny cause I remember we used to talk about you know in the enterprise how many servers can a single admin handle and then if you go to the hyper-scale ones it was three orders magnitude different. But in the hyper-scale ones they didn't really have server people, they had people that brought in servers, and people threw them in the wood chipper when they were done >> Chip: Absolutely >> And they didn't manage them. It was the old cattle versus pets analogy that we talked about in the other room, It's just totally different mindsets is how we think about this. I love, For me, it was in the enterprise you know, we harden the hardware, we think about this, and in the software world it's you know, No no, I built it in the application layer, because One of my favorite lines I use is you know, Hardware will eventually fail, and software will eventually work right? >> Absolutely. I think that's the difference between, So application centric thinking leads you to Necessarily, you have to have infrastructure to run it right? My favorite thing is this whole server-less term is absolutely ridiculous if anybody understands it, but there's a little bit behind it, which is, in fact I'd argue Cloud Foundry's fundamentally server-less because when you push code into it, you don't care what operating system's underneath it, right? All you care about is the fact that you've written some code in Java or in Nojass or in Ruby, you're handing it to a platform it deals with all of the details of building a container image, scaling it, managing it, pulling independencies, you don't care what underlying operating systems there, and then that ten person platform operations team, in the Cloud Foundry world, they have the benefit of upstream projects actually producing the operating system image that they can consume, within hours of major vulnerabilities being announced. >> I love actually, at this show you've got a containers and server-less track >> We do >> And I'm an infrastructure guy by background and when we went to virtualization we went little bit up the stack, I don't think about servers I'm trying to get closer to that application. Love you to comment on is Cloud Foundry helps gives some stability and control at that infrastructure level, but it still involved with infrastructure, from in my own data center, >> Chip: Yep >> or hosted data center or I know what could I'm on. When I start going up to like server-less, I'm a little bit higher up the stack, and that's why they can live together, >> Yeah, yeah >> And its closer tied to the application than it is to the infrastructure, so maybe you can tease that out for us a little. >> Yeah, so I think one of the main things that we've heard from the user community and this is actually coming from users of a number of the different distributions. They're saying, look there are roughly, today, roughly two different modes that we care about, cloud native application workloads. And this might expand to include functions and service but predominantly there's two. There's the custom software that we write, which the past experience is great for, and then there's the ISV delivered software, which today increasingly the medium of software delivery is becoming the container image, whether it's an OCI container, whether it's a Docker image, ISV ships software as container images, and you need a great place to land that, so those two abstractions, that paths, just hand the system your code, or the container service just hand it a container image, both of them work really well together, and part of what we're trying to do as a community, a technical community, is we're evolving those integrations so that we can work really well with the Kubernetes ecosystem. There are different options for how these things might be stacked, depending on the vendor that you're talking to, I think mostly that's immaterial to the customers, I think mostly the customers care about having those two experiences be unified from their developer or app owner prospective. >> When you come to this show, there's more than just Cloud Foundry. There's a lot of other projects >> Chip: For sure >> That are coming on to the space Gives us a little viewpoint as to how the foundation looks at this. What's the charter which it fits under Linux foundation There's so many different pieces, Some kind of bleed into what the CNCF is doing, and just try to help map out >> Chip: Yeah how some of these pieces and it's this great toolbox that we've talked about in open source. I love like the zip car guy got up and he's like, I use all the peripheral stuff, and none of the core stuff >> Right >> And that's okay >> Absolutely, that's the fun of open source. So there's a couple ways to look at this. So first, the open source communities collectively. There's a lot of innovations going on in this space, obviously What the Cloud Foundry ecosystem generally does, historically has done, and will continue to do, is that we are focused on the user needs, first and foremost. And what our technical project teams do is they look at what's available in the broader open source ecosystem. They adopt and integrate what makes sense, where we have to build something ourselves, simply because there isn't an equivalent, or it's necessary for technical reasons. We'll build that software. But our architecture has changed many times. In fact, since 2015, right. It hasn't been that many years, as you said, we move slow in this industry (Stu laughs) We've changed this architecture constantly. The upstream projects releasing at minimum of twice a month. That's a pretty high velocity. And it's a big coordinated release. So we're going to continue to evolve the architecture, to bring in new components, this is where CNCF relates. We've integrated Envoy, which is a CNCF project. We're now bringing in Kubernetes, in a couple of different ways. We're working closely with Istio, which is not a CNCF project, yet. But it looks like it might head that way. Service mesh capabilities, We were an early adopter of the container networking interface. Another Linux foundation effort was the open container initiative, right. Seeded from some code from Docker, again one of the earliest platforms to adopt that, outside of Docker. So we really look at the entire spectrum of open source software as a rich market of componentry that can be brought together. And we bring it together so that all these great users that you're talking to, can go along this journey, and think of it almost as a rationalization of the innovative chaos that's occurring. So we rationalize that. Our job is to rationalize our distributions, use that rationalization, and then all of the users get to take advantage of new things that come up. But also we take what gets integrated very seriously, because it has to reach a point of maturity. T-Mobile again, running their whole business on Cloud Foundry. Comcast, running their whole business on Cloud Foundry. US Air Force, fundamentally running their air traffic control, right, how do they get fuel to the jets, on Cloud Foundry. So we take that seriously. And so it's this combination of, harvesting innovation from where we can harvest it, bring it all together, be very thoughtful about how we bring it together, and then the distributions get the advantage of saying, here's a stable core that's going to evolve and take us into the future. >> Chip I've loved the discussion with real customers, doing digital transformation. What that means for them. How they're moving their business forward. Want to give you the final word, for those that couldn't come to the show, I know a lot of the stuffs online, there's a lot of information out there, anything particular do you want to call out, or say hey this is cool, interesting, or exciting you that you'd want to point to. >> Yeah, I actually. There are a lot of things but the one thing that I'll point to is as a US citizen, I'm particularly proud of some of the work that's happening in the US Government. Through 18F, with cloud.gov as an example, but if I step back even further, Cloud Foundry is serving as a vehicle for collaboration across multiple nations right now. We're seeing Australia, we're seeing the United Kingdom, Netherlands, Canada, South Korea, all of these national governments, are trying to figure out how to change citizen engagement to follow the lead of the startups, which are the internet companies, at the same time that these large Fortune 500 companies, are also trying to digitally transform. Governments are trying to do the same thing. So we had a, we're almost done for the day here, but there was almost a full day track of governments talking about their use of the tech, talking about that same digital transformation journey. So to me that's actually really inspiring to see that happen >> Alright well Chip Childers. He was a dancing stick figure >> Chip: I was in the keynote this morning, but here with us on theCUBE. Thank you so much for joining once again, and thank you to the foundation for helping us bring this program to our audience. >> Chip: We're happy to have you here. >> I'm Stu Miniman, and this is theCUBE. Thanks for watching (bright popping music)
SUMMARY :
Brought to you by the Cloud Foundry Foundation. I'm Stu Minamin and this is theCUBE's coverage it's miserable. So we kicked off the summit, beautiful sun, We're in the center of a great tech hub, And I think it was, what, 213 working days or something? Something like that we can talk about the same stuff as last year. And what are you hearing from the users in the community? and that truly is kind of what this event is about for us. and scale means a lot of things to a lot of people, but the simplicity of the patterns that you apply. in the industry it's like well, and if you ever ask them hot many operators and then if you go to the hyper-scale ones and in the software world it's you know, So application centric thinking leads you to Love you to comment on and that's why they can live together, so maybe you can tease that out for us a little. and you need a great place to land that, When you come to this show, What's the charter which it fits under Linux foundation I love like the zip car guy got up and he's like, again one of the earliest platforms to adopt that, Want to give you the final word, I'm particularly proud of some of the work He was a dancing stick figure in the keynote this morning, but here with us on theCUBE. I'm Stu Miniman, and this is theCUBE.
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Abby Kearns, Cloud Foundry Foundation | Cloud Foundry Summit 2018
>> Announcer: From Boston, Massachusetts, it's theCUBE covering Cloud Foundry Summit 2018 brought to you by the Cloud Foundry Foundation. >> I'm Stu Miniman and this is theCUBE's coverage of Cloud Foundry Summit 2018 here in Boston, Massachusetts, happy to welcome back to the program Abby Kearns who's the executive director and goddess of the Cloud Foundry Foundation. Abby. >> Yes. >> Thanks so much for being here, good morning, good evening. >> Good afternoon. >> You've been running, doing so many sessions here, so, we're really glad that we get to have you on to help us wrap up our coverage. >> My pleasure, what better way to wrap up another amazing day at Cloud Foundry Summit than hanging out with you, Stu? >> Thanks, Abby, it's a pleasure. Look, really, I've said it a few times, but I mean it. One of the reasons I wanted to come here is, I get to talk to a bunch of users and they have great stories, so, it's always cool to talk to the startup doing something neat and different, but another thing, too, when you talk to the US Air Force and they talk about how they're doing drastic change, talk to T-Mobile, you talk to some of these bigger, older companies, and gosh, that's a bad word in the industry, right? But making some big changes, so, take a breath and tell us what your experience has been at the show so far. >> Well, I mean, you hit on my favorite part of the whole show, is getting to spend time with the community, but also the end users. What's so unique about Cloud Foundry Summit is half the attendees are end users. And it's so great to see them all come here and really be willing to put it all out there and get up on stage and talk about what they've done, how they got there, or hear them all fight about who's the more agile hundred-year-old company, which has been a funny conversation today. Allstate was chiming in that they were the young one in the group at 85 years old, so it's... But honestly, we get really caught up in the tech but hearing how people are using it and what they're doing and how it's changing their company is really I think the interesting story. If I'm a journalist, that's what I want to cover, because that's the interesting stuff. >> We had a media dinner and we're not supposed to share the details of them, but I love this discussion. This stuff isn't easy. We actually have the customers sharing the rewards, the challenges, the problems, well, working at a big company, change is definitely not easy. Working with some of this tech, it's not the simplest thing out there. We're working, there's lots of projects, there's lots of different interfaces there, but, still getting measurable great value out of what they're doing. To use an old term, moving the needle on what they're doing, so, it's exciting to see that. You've been in so many sessions, give us some highlights from, say, if you've got a couple of examples or things that, any customer story that you'd want to share. >> I mean, today, I heard a lot about Boeing. Boeing and the journey that they're on has been amazing to hear them talk about how they're changing their company, and even, in fact, they ask, all right, we're going to talk about this at Summit, but I don't want to talk about the tech. I don't want to talk about how we're using CICD, I don't want to talk about any of that. I want to talk about the culture change and having user after user say, I'm actually, want to get onstage and talk, but I don't want to talk about the tech, and that, I think, really shows the excitement and enthusiasm around the transformation process and what that means for them, and for me, as someone watching this outside, you're like, oh my god, this is amazing, and this is such a powerful story to really reflect the role technology has played in enabling that, but also the hard work that has to come into that. >> We often say that the technology is the easy part, it's the people and process stuff that'll be hard. The Foundation and this ecosystem and all the users that are involved, there's a lot of technical challenges, though, that are people working through, so, I wonder, do they underplay some of the technology things that they have to, I mean, learning new technologies, learning new skills, some of that is cultural, but, there is kind of that full spectrum that they have to get engaged with. >> Yeah, well, I just think that Cloud Foundry makes it easy (laughing) from the technology standpoint, because it really pulls a lot of things in together, but, collectively and particularly in open source, the opportunity exists for us to all move forward together. One of my big things I'm pushing for this year is interoperability, and continuing to let the technology evolve and taking advantage of new and innovative technologies, either alongside the platform or inside the platform, but really that's going to be a big focus and it was so great to hear from a lot of these end users, but that's important to them, too. >> Yeah, interoperability, you know, there are some that would look at this and they'd say, oh, they know Cloud Foundry because that thing that came out of VMware and there's this company, Pivotal, filed an S-1, they're going to go public, but, maybe talk a little bit about the ecosystem. There are so many solutions out there which don't yet have the Cloud Foundry branding on it but leverage the technologies in there. >> Yeah, it was really great to announce our eight certified distributions for 2018. We've had two new ones join SUSE Cloud Application Platform and, the most surprising one is Cloud.gov is now a certified distribution. Cloud.gov has done so much to bring digital transformation to the government, and so for them, and AT and F in particular, being able to offer up a platform like Cloud Foundry and the digital transformation initiatives around that, to federal agencies, is such a powerful story. They are literally changing our government, and hearing more and more stories like that have been really exciting, so to see that they now have a certified distribution, so regardless of what industry you're in, or what geo you're in, you have access to a certified distribution, the ability to run it on any cloud, for example, AliCloud is now, it's Cloud Foundry CPI is now available for AliCloud. You can run it on any cloud in the world and that is really showcasing that Cloud Foundry is not only leading the industry in terms of driving this change in these companies and with the technology but the ecosystem around it is continuing to grow and build. >> Maybe share a little bit, the tracks got kind of redone and there's some interesting tracks to kind of highlight, some of those focus areas that you had at the show this year. >> Yeah, for the first time ever, we had a government track. We had so many government use cases. You mentioned the Air Force earlier, AT and F. We have governments around the world that are running Cloud Foundry, so we added a government track. We had also a containers and serverless track. We actually added, last year we added an enterprise track, which is essentially users getting up on stage and talking about what they do. We added a whole track because we had so many submissions for that, and so it's really, again, an interesting opportunity to talk about the core technology and the platform, what's happening around that, but also more importantly how it's being used, and really being able to capture that is important for us. >> All right, the other kind of metric, if you look at the growth, is, when you talk about the ecosystem, there's, I believe it's the Foundry, which is the online marketplace. Speak a little bit to how that's been growing. >> Right, so we launched the Foundry last year in October at our summit in Basel. We launched in initially with 600 services. In short, it's an online marketplace for end users to find services, capabilities, and support, so it lists certified distributions, training partners, as well as technologies that are available that they could run on or alongside the platform and since October, we had now announced this week that we actually have over 4900 services in there now, so it's continuing to grow, but also, one thing I hadn't mentioned is it is our most highly trafficked page in our website, so it's continuing to drive the most traffic because end users care about it, but it's also really an area where we can showcase the breadth of the Cloud Foundry ecosystem. >> Yeah, I talked a little bit with Chip about this, but, there's not just one project, there's so many things getting involved. Maybe give us a little bit of the philosophy from the Foundation. What's the most important thing and how do you keep growing without sprawling? (laughing) >> Well, I think Cloud Foundry has always had really strong opinions about where we go and one of the things that we work, collectively work together on, is keeping a core shared vision, so there is a common core where the innovation continues to grow and happen, but allowing space and room for everyone to be able to differentiate from either different commercial go-to-market, or extensibility or extensions. For example, if you look at just our distributions alone, we've got one that focuses on federal government, we've got Pivotal Cloud Foundry, but we've got also an SAP cloud platform and really it's focusing on changing not only SAP customers, but also the way SAP thinks about software, and so seeing these different variations of the same core technology, is also a big driver of the inspiration, it's like, so many different perspectives around the table that really can drive and push the technology to do new and innovative things. >> All right, Abby, want to give the the final word. People that haven't been to the show, there's so much online. Any special things you'd want to call out, or final thoughts? >> Well, one, if you haven't been to the show, you should definitely come. We have another one coming up in October 11th and 12th in Basel, Switzerland, so if you've never been to Basel, it's a great way to come experience Summit for the first time. All the videos from all the sessions and key notes will be made available on YouTube usually within about a week, so anything that you missed if you were here, you can catch up there, and we're going to just keep talking about what we're doing and continuing to promote it and we'd love for more people to join us on the process. >> All right, well, Abby Kearns, always a pleasure to catch up with you. Thanks to the Foundation again for helping us bring this coverage, all of our content, of course, is always out there. It will be on theCUBE.net. Talking to many of the people in the Cloud Foundry ecosystem at many shows throughout the year, so, thanks, Abby, and the whole Foundation. A great lineup of customers, partners, and thought leaders in this space. Thanks to Brian and Alex for helping us do this coverage and be sure to check out all of our coverage on theCUBE.net. I'm Stu Miniman, thanks for watching theCUBE.
SUMMARY :
brought to you by the of the Cloud Foundry Foundation. Thanks so much for being to help us wrap up our coverage. One of the reasons I wanted to come here of the whole show, is We actually have the customers sharing Boeing and the journey that and all the users that are involved, but really that's going to be a big focus about the ecosystem. the ability to run it on any cloud, at the show this year. We have governments around the world All right, the other kind of metric, so it's continuing to grow, but also, bit of the philosophy and push the technology People that haven't been to the show, and continuing to promote in the Cloud Foundry ecosystem
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