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AWS reInvent 2022 Full Show Highlights


 

>>The Cube is live with three different stages here at AW S Reinvent in fabulous Las Vegas, Nevada. My name's Savannah Peterson, and I gotta tell you, even though the cube has been at AW w s reinvent for over a decade, this is my first year and wow, is it just buzzing in here? >>It's >>Busy, it's crowd, it's loud. >>So exciting to be here with you all. >>We're hearing north of 50,000 people, and I'm hearing hundreds of thousands online. >>No, it's going great. There's lots of buzz, lots of excitement this year, of course, three times a number of people, but it's fantastic. >>Everyone at the same place at the same time. Energy is just pretty special. So it's >>Fun. >>I mean, AWS is a friendly place for security companies and I'm excited to talk about that. >>Let's be here. We have a lot coming for you. We're super excited and if you think about it, it's price, performance, it's data, it's security, and it's solutions for purpose-built use cases. >>Great job. Congratulations. I love the mess. I love how you guys had the theme. I thought his keynote was great and it's great to see Amazon continue to innovate. >>My name is Savannah Peterson. We are the Cube and we are the leading source for high tech coverage.

Published Date : Dec 9 2022

SUMMARY :

The Cube is live with three different stages here at AW S Reinvent in fabulous Las No, it's going great. So it's I mean, AWS is a friendly place for security companies and I'm excited to talk about We're super excited and if you think about I love the mess. We are the Cube and we are the leading source for high tech coverage.

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AWS reInvent 2021 Day 3 Promo


 

>>Oh, here we go again. Yeah. Here we go again. >>Cube Coverage of AWS re invent continues in a moment.

Published Date : Dec 3 2021

SUMMARY :

Oh, here we go again.

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AWS reInvent 2021 UST Niranjan Ramsunder and Raghuram Bongula


 

(upbeat electronic music) >> Hey, welcome back to theCUBE's coverage of AWS re:Invent 2021. I'm John Furrier, your host of theCUBE, we got a great segment here on taming complexity. Niranjan Ramsunder and Raghu Bongula, Senior Vice President of Engineering TSYS, and Niranjan is the Chief Technology Officer of UST. Gentlemen, thanks for coming on. You've got a great use case here, taming complexity. Thanks for coming on theCUBE. >> Thank you, John, it's a pleasure to be here. >> So this is a great example of some of the major wave we're seeing coming in that were reporting this re:Invent is that this next generation of cloud scale powered by data and business value at the modern application layer, at the top of the new stack, if you will, going to call it that. This is the theme everyone's talking about, you've got Edge, all these things are happening, but at the heart of it is the complexity. So Niranjan, take us through what you guys are doing at UST with Raghu and his journey on the transformation. Set us up. >> Sure, John. Thanks, John, and Raghu, thanks for joining us. So when you look at AWS, John, you got it right. The situation has matured to a level where the real complex applications, the one which needs low latency, high throughput are now moving to the cloud, and concerns about data security, about privacy, about how to manage systems are not in my control are now getting resolved, and an important example of that is what TSYS and Raghu are doing in the sense of really taking their core functionalities, their fundamental business processes and moving it to the cloud. So it has been a great experience for us working with Raghu and the entire TSYS team on how a business function moves. What are the reasons why you would move? What considerations will you have? And then, you know, proving that it really is functional, that is critical because business has to see value. It's not just cloud because it's attractive, it is because cloud has a purpose. So we'd love to hear from Raghu as well on what are the motivations, but that is really what excites us, thanks. >> Raghu, before you get into your, the why on the transformation, I just want to set it up. You guys are running a very big business. You have a lot of business legacy systems built in place, your transforming to the cloud, you can't just kill the old to bring in the new, you got to work together, this is part of the benefit of the cloud. So with that said, take us through the journey, what's the purpose, what's the problem you're trying to solve? Take us through the highlights. >> Sure, John, thank you. Thank you for giving me an opportunity to talk here. So, you know, as I mentioned, I'm Raghu Bongula, I lead the delivery of platform analyzation and cloud migration programs at TSYS. TSYS, which is part of global payments, you know, is focused on payments and card processing for the issuer banks. We are the number one card issuer processor in the United States, and I think we lead in many countries across the world. So we run the most mission critical systems in the financial services. So our platforms are a combination of, you know, low latency workloads which span in thousands of transactions per second and also high-throughput workloads like a high throughput batch workloads, which, you know, which deal with the hundreds and thousands of, you know, transactions per second, you know, and, you know, in the current mainframes. So our challenge has been how to take this systems, you know, which have been so successful for so many years with the cloud, how do we kind of take that? You know, how do we kind of approach that? That has been our challenge. I think we have been, you know, in this journey along with UST to solve those. The motivations for us, you know, from my perspective, to take our platforms to the cloud, you know? There are many, but these are some of them, the first one being the business agility, you know? Right now, I think like any other company who is running on on-premise, they are bound by the infrastructure and you know, the rigid state of the data centers. So cloud provides us agility for us to take advantage of the infrastructure, you know, take advantage of the service (indistinct) build so that we don't have to build it ourself, we can use those Lego blocks to solve high-order problems for example. And so other, you know, advantage we have is the ability for us to offer the solutions across the world. Now today, if we go across the world and try to offer our solutions, you know, we are sometimes, I think, you know, are forced to look in to build a data center, which can be, you know, definitely expensive and also time taking, you know? And we lose the market opportunity in many of those cases. So what cloud does provide, in this case, AWS provides this, with this span of regions they have across the world, it provides us an opportunity for us to kind of quickly take our solution to any of these regions where we don't serve today, okay? And last but not least, the security. So I think security is, you know, is a foremost. The security of what we see in AWS, you know, is, you know, definitely meets our needs and our customers', and you know, we feel that to get that sophistication it's going to be more and more tougher in the on-premise environment. >> That's great stuff. I mean, Niranjan, we're talking about this all the time with cloud. This year and this kind of inflection point is where it goes the next level, you know? I mean, Raghu is running a very successful global payments system, a lot of transactions. So, you know, the metaphors range, you know? "Changing the airplane engine out at 30,000 feet," I've heard that one. That's kind of what's happening here, He's got to be successful. You can't just like put the pause button. >> Yes, and there are more than one, you know, allegory which fits your... One is of course is the airplane engine changing, the second, the pilot is changing as well. So it does, you know, it's not just enough to take care of technology moves and ensure business still runs, but at the same time, the people who are supporting it today work on older technologies, they need to move along with the change so that we don't lose the knowledge, they have the systems. And the one important part where we are contributing to this whole engagement is documenting their systems which have been written over a period of 30 years and ensuring that all the rules and subroutines and the nested loops within that get translated correctly and get tested correctly as they move to the cloud. So it is definitely in the engine, but you know, the entire transformation has to be seamless and business should not know better, it should be nothing happened except that now we're on the cloud, that is really where the fun part is. >> Raghu, I want to ask you, when you guys sit in the room and say, "Okay, we got to do this." What are the key business benefits are expected from this modernization program? I mean, I get the agility, that's, you know, check the box, yeah, we want to be more agile. What does that translate into from a benefits standpoint? >> Yeah, so build that agility for us means, you know, our ability to kind of adapt to the market needs as quickly as possible, which is, you know, we deal with different demographics, different regulatory environments across the world. So if a need arises to quickly build a payment product or a card product to serve a particular industry or a particular domain or a particular vertical, you know? Across the world, we want to be able to kind of quickly put together what we have in a, you know, a marketable solution, okay? So that's what it means for us and the business agility, and we want to be able to do across the world, so if we see an opportunity, you know, anywhere in the world, we want to be able to kind of quickly deploy our solution, tie our Lego pieces, build a product or, you know, configure a product which satisfies that particular vertical or that particular regulatory region across the world. >> All right, question for both of you guys. I would love to ask the same question if you don't mind answering it from the different perspectives that you're taking. What were the major challenges that you guys have anticipated and addressed in this program? Because you know, this is probably going to... I can almost guess how many times we bump up against something that's a little speed bump, it says, "Okay, whoa, okay, how do we do that?" 'Cause remember, it's all net new sometimes should be factoring your... not just re-platforming. So can you share some of the major challenges that you've anticipated and how you've addressed them with this modernization program? >> Sure, I can go first, and then, you know, Niranjan, feel free to add, you know, anything which I would have missed. From my perspective, I think, you know, when we run the most mission critical systems in the financial services, so a lot of customers depend on our systems to kind of perform their day-to-day financial leads, okay? So uptime, high availability are utmost important to us. At the same time, the ability to process through billions and billions of transactions we deal with everyday, you know, that is of utmost importance to us. So the solutions have been running for a long time in the mainframes, tuned for many years, performing at scale, as mentioned again, you know, very low latency with thousands of transactions per second, you know, in case of real time transactions or very high throughput, you know, workloads, then getting hundreds and thousands of transactions per second. So taking, and again, in most cases, are, you know, in our case, they're running as a monolith. Now, how do you take, you know, a system like this and break it down into microservices and apply it on the cloud? And how do you deal with data, for example? So the data is sitting at one place. Now you cannot... what you cannot do is come Monday and turn off everything on the on-premise and put everything on the cloud for something like this, so you need an iterating migration path. How do you build a iteration migration path when the plane is moving and make it happen? I think that has been the challenge. The way we address this, we have built various patterns, you know, to kind of take that right out to the cloud using, you know, a Securus pattern, okay? Using a CDC and a Securus pattern, so we build what we'll call... you know, a framework called data fabric, which allows us to kind of seamlessly migrate applications and where the applicants can live on both ends and successfully, you know, solve the traffic, for example. We build techniques, you know, like pilot testing using pilot testing framework which allows us to kind of do a A/B testing which is the application is running on the cloud, application is running on on-premise, but we run the transaction, we complete it at both locations and make sure that it behaves the way we have anticipated it to behave, for example. So this was some of the challenges we had and we've just gone over some of the techniques we have open in our case to solve that problem. >> Yes, to add to that, John, you know... >> Great by the way, great insight. Awesome, thank you for sharing. >> Sure. To add to that, I think what Raghu was saying and what we found with the project, what is happening is it has fundamental implications to people in their daily lives. You know, someone going to buy milk at the grocery store, I mean, they cannot have their transaction stopped, it is not like I can be 99% right, you have to be right. And therefore it's important that we capture the requirements in the right way and make sure that they are reflected correctly in the target, that's one part. The second part is that we are not, as you heard earlier from Raghu as well, not re-platforming, we are rewriting all of the critical activities because the paradigms have shifted, the way coding is done, the way you are, you know, composing code, and the way your writing functionalities have changed are therefore making sure that the principals have not changed, the functionalities have not changed, but the way of delivery is changing. That continuity of business functionality through the process has been a very interesting part of the project. As far as we are concerned, we're still a work in progress that's still going on and it is really exciting to see how Raghu and the team have got these huge volumes, and they've got a new way of working both happening together and that's what we are happy to participate in. >> Yeah, and just a quick highlight, I want to call out the fact that they are writing their own code, they're getting patents. This is the new normal, right? I mean you got to build it. And this is all software value, this is what cloud does. I do want to give you a chance to explain to the folks UST and what the benefits are for working with you guys as an Amazon implementation partner, what's the benefits that customers get? Obviously, you got migrations like this that are modernizations programs, taming complexity, obviously a key, on account here. What does other customers get from working with you? >> Yeah, so AWS provides all of the technology underpinnings in terms of the functionalities, the functions, which are available out of the box, and, you know, it's all in those category from AWS. You get a lot of capabilities in terms of their architecture and their support for their transformation. What we provide on top of it is a willingness to take ownership for outcomes, that we make sure that what AWS offers is actually working for the end client targeted, for example, TSYS, and make sure that we do it in a time and in a speed which meets business requirements, and taking that ownership for our outcomes is a very key add-on that UST provides towards what AWS provides. There are other minor benefits, for example, AWS will invest in something that'll partner with UST in terms of migration, in terms of, you know, some subsidy of the world required in the initial stages, but the real value comes because we make sure that AWS and TSYS are both successful, and it becomes our job to make sure that we are part of a successful rollout rather than just a roll out. >> Raghu, I got to ask you. Obviously, the fun part is writing code and when you have DevOps and DevSecOps fully operational, it's infrastructure as code, that's the dream scenario, right? So how close are you to that? And what's next on this modernization wave? >> Yeah, as part of this journey, I think what we have embarked is, I think, you know, in fact our code is kind of the base foundational element. I think everything, what we are doing, as part of this migration, we are taking advantage of how a large enterprise, you know, should operate. Like, you know, we operate across the world, we have teams across the world building a lot of solutions every day. So we have built, you know, in fact, our code using something called service catalog, it's an offering from AWS, to help with large enterprises converting to the... or migrating to the cloud. So we are using that as our foundational layer to help us build that, and I think we are looking forward to it. I think, you know, where we migrate all of our applications, and take advantage of the true power of the cloud, especially in the, you know, in the data space, in the ML space and in areas we are not necessarily are not able to as easily, you know, adapt on the on-premise. >> John: Niranjan and Raghu, thank you so much for coming onto theCUBE, sharing the UST story, TSYS, great customer example, really great use case, great insights into taming complexity, because that's what the now the opportunity is to do and to recast and reset and a refactor business innovation. Thanks for coming on. >> Thank you, John. Thank you for the opportunity. >> Thank you very much John and Raghu. >> Keeps coverage here at theCUBE AWS re:Invent 2021. I'm John Furrier, your host of theCUBE, thanks for watching. (relaxed atmospheric music)

Published Date : Nov 16 2021

SUMMARY :

and Niranjan is the Chief a pleasure to be here. at the top of the new stack, if you will, What are the reasons why you would move? you got to work together, the infrastructure, you know, So, you know, the So it does, you know, that's, you know, check the box, so if we see an opportunity, you know, Because you know, this we deal with everyday, you know, Awesome, thank you for sharing. the way coding is done, the way you are, I do want to give you a chance in terms of, you know, and when you have DevOps and are not able to as easily, you know, the opportunity is to do Thank you for the opportunity. I'm John Furrier, your host of theCUBE,

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AWS reInvent 2021 VMware Matt Morgan


 

(upbeat intro jingle) >> 'Kay, welcome back everyone to theCUBE's coverage of AWS re:Invent, 2021. I'm John Furrier, your host of theCUBE, with your Matt Morgan, Vice President of Cloud Infrastructure Business Group of VMware, CUBE alumni. Matt, great to see you. Can't wait to see you in person, but thanks for coming in remotely for the virtual now hybrid CUBE for re:Invent. >> It's good to see you too, John. Thanks for having us. You know, it's our ninth year covering re:Invented, Remember the first year we went there, it was all developers, right? >> Right. >> And reminds me of the story that you guys have with AWS, you know, VMware Cloud, and VMware with vSphere pioneered operations in IT, you know, vSphere workloads, but now you move that all in the cloud. I remember Ragu when he announced that deal with Pat Gelsinger and Andy Jassy, we covered it extensively. People were like "What are they doing here? This is interesting". Boy- >> Yeah, you- >> The pundits all get it wrong. Their relationship has been blossoming. It's been really powerful, take us through the history here. >> Thanks, John, I mean, you're absolutely right. We have a phenomenal relationship with Amazon Web Services. The value of our partnership has been realized by customers all over the world, in every industry, as they embrace the seamless hybrid cloud experience powered by VMware, vSphere, and of course VM-ware Cloud Stack. Of course, we've recently expanded our operations here, including Japan and the launch of the Soccer Regions. And we're fully open for business with the U.S. Federal Government with VMware Cloud on AWS Gov Cloud. There's strong alignment across the field with new go-to-market teams on both sides and a powerful resell agreement that enables AWS sellers to take VMware Cloud on AWS and all the associated VMware services, such as VMware cloud disaster recovery, NSX vRealize Cloud Management, to their enterprise customers. And we couldn't be doing better. >> Yeah, and you brought up a lot of things there. You mentioned Outpost, mentioned Gov Cloud, you mentioned Marketplace, which means you mentioned the acronym, which is basically, I think it's called EDP Credits, which essentially the enterprise, Amazon's Salesforce working together. So, essentially full business model and technical integrations with Amazon. So, success certainly being demonstrated there. So congratulations, that being said, there's still more to do. We got this whole big wave coming on, you see the edge, you seeing multicloud, you seeing hybrid becoming the operational model, both on premises and in the cloud. And so, customers really are asking themselves "Okay, I got VMware, I got AWS Cloud, I got to secure these clouds now. I got to start putting the business model together on top of the technical architecture". You know, microservices, Kubernetes, Tansu, all the things you guys are doing, but customers want to ask you "What about securing the cloud?", this is the number one question, what's your reaction to that? >> Yeah, it's a great topic, John, at the end of the day, this is about evolving the hybrid cloud. And if you think about it, originally, the hybrid cloud was about unifying both infrastructure and operations between the on-premises world, and the public cloud world. And now what's happening, is we are seeing people embrace that in spades, and as a result of that, their Tier 1 applications are running both on-premises and in the public cloud. And with our new announced local cloud capabilities with VMware Cloud on AWS Outpost, it's leading to this whole new enterprise architecture, which we call the distributed cloud. When you look at deploying enterprise applications in a distributed cloud environment, the conversation starts with consistent networking and importantly security. So, let's talk about that for a moment. Customers are asking us "How do we secure our data when we start having infrastructure in a variety of locations? Are our applications and networks... Are they really secure when they run in these completely different environments? And importantly, when we move an application, we take it from our on-premise data center, we move it to the public cloud are the security policies... Are they moving with it? Do I need to re-architect for that?". And the real question, all of this boils down to "Are we expanding that attack surface when we move to VMware Cloud on AWS?". And so we have to come back to what do we do here to really alleviate these concerns? With data security, it's all about encryption, universal insights. We have the super root capability within our platform to ensure that everything is measured, every message from an application, every data, it's great for Chain Of Custody, Audit. Of course we have backup DR Ransomware. On the application side, of course, segmentation is super important with application centric firewalls, VPNs, tunneling, EDR, IDS, IPS. And of course, none of that matters if you have to reset everything up every time an application moves. And this is a real unique value proposition for us, it's about portability. We deliver portable security. We can move an application, the APIs are standard. You can move it up to the public cloud, your policies, your integrations, even if it's third-party integrations, they're maintained. And that really delivers the ability to say "Look, we can make sure your attack surface is not expanding, it's a controlled environment for you". And that really shrinks the risk factors associated with moving to this distributed cloud environment. >> You know, that's the really, I think the key point, I think that you brought up this infrastructure, kind of, table stakes. Which keeps rising because security's, honestly is now there's no... There's a huge... There's no perimeter. It's huge surface area. Everything has to be secured and locked down. And the big theme at re:Invent this year is data, right? So, you know, data and security all go hand in hand. And so that brings up the aspect of the edge. The edge is now booming, you seeing 5G again, you're here hearing it here at reinvent again, more and more 5G. You mentioned local services, Outpost is evolving. This is kind of the new area, and certainly, attack factor as well. So, you mentioned this whole local services. Take me through that because this becomes interesting because this is an architectural issue for enterprises to figure out, "Okay, I got to distribute a computing architecture, it's called The Cloud and multiple clouds. Now, I've got this edge, whole 'nother opening opens up the case for the architecture conversation". What's the strategy? How do you guys view the case? How do you make the case for local services? >> So, we were super excited to announce VMware Cloud on AWS Outpost. This is a local cloud as a service offering. So, let me break that down a little bit. Of course, compute at the edge is nothing new, but the problem with traditional approaches is typically edge locations may lack IT excellence. Which means there's no one there to manage the service. VMware Cloud on AWS outposts is that local cloud as a service, meaning it's fully managed and at the edge, that's a perfect fit. It's hand in glove for those types of workloads that are out, pushed all the way out, whether it's part of an agricultural deployment or an energy production facility or retail store, where there isn't that typical IT excellence. VMware cloud on AWS outposts enables customers to deploy the same Cloud instance as they're running VMware Cloud on AWS, but be able to do it out at that edge environment. And when you look at the overall value of VMware Cloud on AWS Outpost, it's about delivering a simpler, cost effective, consistent cloud experience for those on-prem environments that matches the operating model of the public cloud. Think of the places that you really want to have cloud infrastructure, where it's critical. Going back to your point on data, getting real time insights on that data, to be able to process that, we call those perishable insights. The value is the immediacy understanding that value specific to the moment it's being captured. Think about the different types of sensor environments, where data's coming off expensive equipment, that's measuring temperature and speed. Understanding that value back to the operator - really, really important. You don't have time to pipe that data up to a cloud process and send the results back down. Edge environments require that real-time stuff. So, together with AWS, we jointly deliver a fully managed service right down to the AWS hardware on which we built the VMware cloud instance. We think about where we're seeing the most interest here. You can look across all kinds of industries and use cases, and we're seeing it specifically in healthcare, out of the hospital, manufacturing for equipment monitoring, government, higher education, where those end points are typically virtualized. There are others, but these are the big ones so far. >> You know, I was just talking to an AMD executive or product marketing person on the gaming side. And they're living this right now because they're putting all the virtual collaboration in the cloud, all the data, because they have so much data and they have so much need for these special instances, whether it's GPUs, and CPUs, a mix and match. So, as instances become more special purposed, that's going to enable them to have more productivity. But then, when you have that baseline in the cloud, the edge also has processing power. So, I think people are starting to see this notion of "Okay, I'm in the cloud, but I can also have that cloud edge without moving data back to the centralized cloud and processing it at the edge with software". >> Yeah, that's true. >> This is real. >> It's super real. And the one that really resonates with customers, is one that we all understand and that's healthcare. Anytime you're in a regional environment where you're at a hospital, think of an ICU, the criticality of that data being processed, providing the insights, this is more mission critical than any other environment, because we're dealing with human lives, think about the complex compute requirements of that environment. And then look at the beauty and elegance of this system, a cloud-based system on premises, doing that compute, providing those insights, giving reality back to the clinician, so they can make those decisions. Healthcare is super, super important. And we see customers across the spectrum, looking at what's happening at the edge and embracing it, whether it's healthcare or other industries. And again, it's a perfect fit for them. >> Yeah, real quick, before we move on to what's new, I'm want to get to that, the Tansu stuff as well. What other industries are popping out? Obviously, manufacturing. What can you talk with some industries and some verticals that are really primed for this local cloud service? >> So, let's talk about manufacturing for a moment. Manufacturing is another facility oriented compute requirement that is perfectly fit, from a system and solution way like VMware cloud on AWS Outposts. Within the manufacturing environment, there's tons of very critical machines. There's inventory management, there's a combination of time management, people management, bringing it all together to ensure that process lines are moving as required, that inventory is provided at the specific moment it's needed, and to make sure that everything, especially in today's supply chain world is provided when is required. This type of capability allows an organization to bring in that sensor data, bring in that inventory data, produce applications that manage that in real time, delivering that compute. And in the manufacturing floor, again, limited IT excellence. So, this provides that capability. Another one is energy production. Think about energy production that's out in the field in North Dakota, or out on an oil rig that might be in the Gulf of Mexico. Not only are you dealing with lack of IT excellence, you're also dealing with limited connectivity. This equipment needs to be monitored and censored and the data from those sensors help drive critical decisions. And with limited connectivity, I mean, you may not even have an LTE signal, the need to do that real time is paramount, local cloud provides that. >> Yeah, and I'd also just add, because we're going to move on, but higher ED is going to be completely transformed. Well, I think that's going to be kind of like a pleat revamp. Let's get into what's new on VMware Cloud on AWS give us the update on the new things that people should know about. That's important that they should review, take us through that, what's new? >> Yeah, absolutely. So, the first is the integration with the AWS console. This is a big thing that we're delivering because VMware Cloud on AWS is a native service of AWS. I have to kind of say that twice, it's a native service of AWS. And because of that, we get the same operational and commerce experience for VMware Cloud instances as customers do with traditional AWS services. This means customers now have a choice between AWS centric operating model, which is highly relevant to DevOps and developers, or VMware centric operating model, which is very relevant to traditional operators, and IT users. VMware Cloud on AWS Gov Cloud is expanded to the U.S., East Virginia Region, and achieved aisle five certification. This new region will make the service more relevant for the Eastern Seaboard where much of the Federal Government resides. And of course with aisle five, it opens up VMware Cloud on AWS to the U.S. military and defense contractors, which is huge because there's massive cloud transformation contracts currently in play. And of course, VMware Cloud on AWS Gov Cloud provides the most secure enterprise cloud for those DOD customers, especially when they focus on those critical Tier 1 workloads. >> It's been three years since the GA of the VMware cloud on AWS, has been earlier, since you announced it> You're pumping on all cylinders, as we had predicted, others didn't, just FYI for the folks watching. What's the final vibe? End the segment with your view of what's going on with VMware Cloud on AWS? What's the bumper sticker? >> So, at the end of the day, every customer is looking to migrate and modernize their workloads. And VMWare cloud gives them that capability to do it faster than anyone else. Customers take their applications, tier 1 applications, move it to that secure distributed cloud construct, that idea of having VMware Cloud on AWS, sharing all those security policies, all of that consistent infrastructure and operations. And then they can modernize those applications, using all of those cloud services and the ability to use Tansu to containerize where applicable. We're excited about these capabilities, and our customers are adopting it faster each and every year. And we're thrilled about the traction we're had. And we're thrilled about the partnership we have with Amazon Web Services. So, lots more to come in this space. >> Lot of great stuff, people moving up the stack on the cloud, you're seeing more refactoring in the cloud. Matt Morgan, great to see you. We've been talking 'about this for years on theCUBE. Great to come on and give some insights. All happening. Infrastructure is code. And everyone's winning with containers and microservices. So, great stuff. Thanks for coming on. >> Thanks a lot, John, take care. >> Okay, Matt Morgan, the VP of Cloud Infrastructure Business Group of VMware. This theCUBE's coverage of AWS re:Invent, 2021. I'm John Furrier, your host. Thanks for watching. (upbeat outro jingle)

Published Date : Nov 16 2021

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remotely for the virtual It's good to see you too, John. And reminds me of the story It's been really powerful, take and all the associated VMware services, all the things you guys are doing, the ability to say This is kind of the new area, Think of the places that you really that baseline in the cloud, And the one that really the Tansu stuff as well. the need to do that but higher ED is going to of the Federal Government resides. End the segment with So, at the end of the day, refactoring in the cloud. the VP of Cloud Infrastructure

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AWS reInvent 2021 Outsystems Patrick Jean


 

(Upbeat intro music) >> Welcome to theCUBE's continuing coverage of AWS re:Invent 2021. I'm Lisa Martin and we are running one of the industry's most important and largest hybrid tech events with AWS in this ecosystem partners this year. We have two live sets, two remote sets over 100 guests talking about the next decade in cloud innovation. And we're excited to be joined by Patrick Jean the CTO of OutSystems, Patrick welcome to the program. >> Thank you, I appreciate being one of those 100 guests. >> One of the 100, one of the elite 100, we'll say it like that, right? >> Yes. >> So OutSystems has some revolutionary news. You guys are saying, you know what, developer experience needs to change, tell us more. >> It does I mean, it needs to change. And I've been in the industry developing applications for too many years to mention, basically since I was 12 years old writing software and going over that time and thinking about it, doing the traditional software development route. So many applications that take too long was costly to build, so much risk involved in it. Eventually it didn't meet all the requirements. And if you look at the investment we make in software, which is important, I mean, software is a unique differentiator for businesses. That investment has such a high-risk and a high cost and that needs to change. And it needs to change just because of the complexity that is in that process inherent in it. That's and that is what we are doing in OutSystems is tackling that problem. And from a business standpoint, it must change. >> It must change that is strong words there. So talk to me about what you're announcing what were the gaps in the market, customer feedback, were there any catalysts from the pandemic going we've got to change this developer experience and this is the time. >> For sure. I mean, if you think about from the pandemic and I mean, we were on a journey for digital transformation. We've been on this journey for a number of years the pandemic really accelerated that the experiences that we have with each other, you and me are not in the same studio today. I mean, there reasons that we use this experience remotely. We have a technology that can do it. The pandemic accelerated that. And so, so much of the experiences we have are digital experiences. And if you think about it, there's a device in between us. There's going to be a device in between all the people viewing what we're looking at. That experience that they will have with us will be basically surfaced through an application on that device. And the pandemic has really accelerated that. And that's an area that we play in, obviously for what's considered low-code application development. And if you just think about application development in general, that's what powers all of these experiences. And going back to that statement about that it needs to change. If we need these experiences to be diverse, if we need these experiences to be meaningful, if we need them to make sure that when people engage as far as what that device is something that brings, delight and pleasure to them. We need developers across the board investing in that. Today there is a very constrained market for professional developers because of the inherent complexity in software development. And so if you think about how that's almost, almost here limiting access to the people who can create those experiences, that's not a good situation. There's about 25 million developers in the world that would consider themselves developers today, seven, eight, nine, 10 billion devices out there. Think of that disparity between those two numbers. And so we need a larger number of people to actually develop applications so that experience can be much more diverse. We need to expose development to many more people. That is the problem today with software development is that it is complex, it is too specialized. It's too inherent as far with failure when you get it together. And so either you shy away from that as an organization or as an individual. To do development are you going on these very long development as far as cycles to actually create these applications? What we do is we take the approach of let's make it very simple to get into. Sometimes we call it citizen developer, low-code, basically all they're saying is let's reduce the risk of development. Let's go into a process where we make it accessible to more and more people. You can go through and develop applications with the lower risk. You can build change into that process. You can get value into end users as rapidly as possible. So that is the value proposition, that is what needs to change. >> Strong value proposition well said, Patrick. Talking about reducing the complexity, the risk as well. So go ahead and crack open what you guys are actually announcing today. >> Yeah, for sure. So we've been doing this for many years. We have software development, we have 14 million plus as far as end-users using applications that have been developed with the Allo systems platform. What we're announcing is taking some of the great benefits that we have to what you'd consider as the first part of that low-code process. Where you have a developer that has an idea, and there's a canvas in front of you. You're an artist, right, with a canvas that's what you are as a developer. And so you go in and you create that application. We've been doing this for many years and it worked really well. The thing that we're improving upon now is the ability to do that and scale that out to millions of end-users, 10 millions of end-users. So if you think about that inherent speed of developing an application, using a platform like OutSystems, we're taking that same concept and rolling that into an internet scale application, hosting architecture. So any developer that uses OutSystems, basically like it would be comparable to a traditional development team that has application architects, cloud architects, security engineers, database engineers, a whole team of very smart individuals that generally the biggest technology companies in the world can put together. Most companies can't do that, you don't have access to that type of skillset. And so we're providing that with Project Neo, which is what we're announcing today in our, at our user conference and customer conference. Is this brand new as far as platform that allows you to build these applications at scale. And this is initially built on AWS using all the great AWS technologies. If you look at what AWS has done and provided to developers today, it's amazing. It is absolutely amazing. The amount of technologies that you can leverage. It's also daunting because as a traditional developer, you have to go in and choose what do you do? It's like, there's just massive cognitive load. As far as upfront when you go in to design an application. What's up in messaging, what's up at data store, well, how do I host my application? What type of network as far as security do I use? We're taking all that heavy lifting, all that undifferentiated heavy lifting off of the developers, putting it into the Project Neo platform. Allowing a single developer or a small group of developers to actually leverage that best in class architecture on AWS today. >> So when you're talking to developers, what are some of the things that you describe as the unique differentiators of Project Neo? It sounds like this was really apt and apt time for change. But when you're talking to those folks, what do you say you know, one, two three, these are the things that make Project Neo unique. >> Yeah, so the first is don't worry about the application architecture. Like I mentioned when you go in, the idea, the concept of that application and what it means to deliver some value, whether it's into a business or a hobby or whatever. I mean, however you're developing application, you're doing it for a reason. You want that value to come out as quick as possible. You want that experience. And so that first thing is, you don't have to worry about the architecture anymore. So in the past you'd have to think about if it's a very large application, it's millions and millions of end-users. How do you structure that? How do you put it together? That concern is removed from you in that process. The other thing is we solve the problem of software disintegration. So with traditional development, when you develop an application and you get it into the hands of end users it immediately starts to disintegrate. So there will be bugs that will appear. There will be as far as security flaws that will come up services that you use will become deprecated. We'll swap out cloud services by AWS or Azure or Google. swap out cloud services with different services behind the scenes. Version, there'll be new versions of those that is software disintegration. As soon as you develop software today and all of these beautiful cloud services that you use and components. Something will become outdated almost by the time you release it. A lot of times with software development projects, it literally is you start with some version or some component before you can get that out in a traditional mode, something becomes outdated. We solved that issue. What I like to call software disintegration. We, as far as OutSystems, ensure we invest in that platform. And so when we may need to change out those components, those services, those versions fix is for security flaws, fixed bugs, we do that and it's seamless. And so your application, you do not have to rewrite your application. You do not have to go through that process as a tradition, as a developer on OutSystems like you would, as your traditional developer. We solve that software disintegration issue. So it's very empowering to developers to not have to worry about that. There are many, you look at the numbers today about how much is invested in innovation versus maintenance. A lot of companies start out at 70% innovation, 30% as far as maintenance, and then overtime that flips. And you'll get to 30% of your time spent on innovations development, 70% maintenance, that burden, we remove that burden. >> Those were some really powerful statements Patrick that you made and I really liked the way that you described software disintegration. I've actually never heard that term before. And it kind of reminded me of when you buy a brand new car, you drive it off the lot, the value goes down right away then before you even get things out. And on the consumer side, we know that as soon as we buy the newest iPhone, the next one's going to be out, or there's some part of it, that's going to be outdated. In terms of technical debt, I was reading a stat that technical debt is expected to reach in costs of businesses, 5 trillion, US dollars over the next 10 years. How does OutSystems help customers address the challenges with technical debt and even reduce it? >> Yeah, I mean if you think about in the kind of the truest sense of technical debt, it's a decision that you make in the development process to basically load up the future with some work that you don't want to do right now. And so we're solving that issue where not only, you don't even have to make that decision. So you can go back to that concept of removing that cognitive load of, do I get the software out right now or do I get it out in the right way? And that's really what technical debt, technical debt is saying I need to get it out now. And there are some things I want to do that it'd be better if I did them now, but I'm going to go ahead and push that out into the future. You don't have to do that today with us. And so what happens with OutSystems is we invest in that platform. And this is hard. I mean, this is not an easy thing to do. This is why we have some of the best and brightest engineers focusing on this process at the heart of this, not to get too technical, but the heart of this is what we call the true change engine within our platform. We go through and we look at all of the changes that you need to make. So you think of that concept of technical debt of like, ah, I want to get this in the hands of end users, but I don't want to invest in the time to do something right. It's always done right, as far as with the OutSystems platform. So we take that, we look at the intent of your change. So it's like a process where you tell us the intent. When you as a application developer, you're designing an application, you tell us the intent of the application is to look and feel. It could be some business processes this could be some integrations. We determine what's the best way to do that and then once again, from a software disintegration standpoint, we continue to invest in all the right ways to do that the best way possible. And so, I mean, we have customers that have written applications that's 10, 15 years ago. They're still using our platform with those same applications they've added to them, but they have not rewritten those applications. And so if you think about the normal traditional development process, the technical debt incurred over that type of lifetime would be enormous. With us there's no technical debt. They're still using the same application they've simply added capabilities to it. We invest in that platform so they don't have to. >> So big business outcomes down, obviously from a developer productivity perspective, but from the company wide perspective, the ability to eliminate technical debt, some significant opportunities there. Talk to me about the existing OutSystems customers. When are they going to be able to take advantage of this? What is the migration or upgrade path that they can take and when? >> Yeah and so it is very important to me and the team as far as OutSystems to be able to integrate, to innovate as far as for customers, without disrupting customers. And we've probably all been through this path of great new technology is awesome. But then to actually utilize that technology when you're a current customer, it creates pain. And so we've invested heavily in making sure that the process is pain-free. So you can use Project Neo. So we are announcing it as in, it was in public preview as far as now, and then we will release it from GA as far as in the first quarter of next year. So over this timeframe, you'll be able to get in and try it out and all that. Continue to use your current version, which is OutSystems 11. So what we affectionately call O-11, as far as Allo systems. The Allo systems 11 version continue to use, and you can continue to use that today side-by-side and coexistence with the Project Neo. And Project Neo is a code name. So we will have an official product name as for as at launch but it's our affectionate it's kind of a unofficial mascot as Neo. So we call the Project Neo is a little bit of a fun name and you can use it side by side and then in the future, you'll be able to migrate applications over. Or you can just continue to co-exist. I mean, we see a very long lifetime for OutSystems 11, it's a different platform, different technology behind the scenes. Project Neo's Kubernetes-base Linux containers. Based once again, on the ability, we went in with the gist and looked at it and said, re-architect, re-imagine, how would you do this if you had the best and brightest as far as engineers, architects, we have, which we do. Various market and those people and we did that. And so we did that for our customers. And so Neo is that OutSystems 11 still a great choice. If you have applications on it, you can use it. And we have, we anticipate the customers will actually side by side develop on both in which we have some customers in preview today. And that's the process that they have. They will develop on 11, they will develop on Neo and they will continue to do that. And there's no, we are dedicated to making sure that there's no disruption and no pain in that process. And then when customers are ready to migrate over, if that's what they choose, we'll help them migrate over. >> You make it sound easy. And I was wondering if Project Neo had anything to do with the new matrix movie I just saw the trailer for it the other day, I wonder if this is related. >> It was a happy coincidence. It is not easy let me, let me be clear. It is something we have been working on for three years and really this last year really kicked into high gear. And a lot of behind the scenes work, obviously for us, but once again, that's our value proposition. It's we do the hard work. So developers and the customers don't have to do that hard work. But no relations to Neo, I love, I do love the matrix movies. So it's a nice coincidence. (Lisa laughs) >> It is a nice coincidence. Last question, Patrick, for you, as we wrap up the calendar year 2021, we heading into 2022. I think we're all very hopeful that 2022 will be a better year than the last two. What are some of the things that you see as absolutely critical for enterprises? What are they most concerned about right now? >> Yeah, I think it's, look I mean, it's obviously it has been a crazy a couple of years. And if you think about what enterprises want, I mean, they want to provide a great experiences for their customers, a great experience for their employees. Once again, digital transformation, where you don't even kind of talk about digital transformation more because we're in it. And I think that customers need to make sure that the experiences they provide these digital experiences are the best possible experiences. And these are differentiators. These are differentiators for employees. These are differentiators for customers. I believe that software is one of the big differentiators for businesses today and going forward. And that will continue to be so where businesses may be invested in supply chains, invested in certain types of technologies. Business will continue to invest in software because software is that differentiator. And if you look at where we fit, you can go, you can go buy, some great set of software, my software as a service off the shelf. In the end, you're just like every other business you bought the same thing that everybody else had bought. You can go the traditional development route, where you invest a bunch of money, it's a high risk, takes a long time. And once again, you may not get what you want. We believe what is most important to businesses. Get that unique software that fits like a glove that is great for employees, it's great for their customers. And it is a unique differentiator for them. And I really see that in 2022, that's going to be big and going forward. They're the legs for that type of investment that companies make and they return on that is huge. >> I agree with you on that in terms of software as a differentiator. Now we're seeing every company become a software company in every industry these days to be, first to survive in the last 20 months and now to be competitive, it's really kind of a must have. So, Patrick thank you for joining me on the program, talking about Project Neo, GA in the first quarter of calendar year 22. Exciting stuff we appreciate your feedback and your insights and congratulations on Project Neo. >> Thanks, Lisa, appreciate it. >> For Patrick Jean, I'm Lisa Martin, and you're watching theCUBEs continuous coverage of re:Invent 2021. (Outro music)

Published Date : Nov 16 2021

SUMMARY :

the CTO of OutSystems, Patrick being one of those 100 guests. You guys are saying, you know what, and a high cost and that needs to change. So talk to me about what you're announcing So that is the value proposition, what you guys are as platform that allows you as the unique differentiators almost by the time you release it. the next one's going to be out, it's a decision that you make the ability to eliminate technical debt, And that's the process that they have. Neo had anything to do with And a lot of behind the that you see as absolutely And if you think about I agree with you on that and you're watching

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AWS reInvent 2021 AMD Michael D'Aniello


 

(bright music) >> Welcome back to theCUBE's coverage of AWS re:Invent 2021. I'm John Furrier, your host of theCUBE. We have Michael D´aniello, platform architect at VMware's Carbon Black. Michael, great to see you. We're here at re-Invent virtual hybrid in person. Great to have you on theCUBE. Thanks for coming on. >> Yeah, thanks a lot. Glad to be here. >> So one of the big stories that we're tracking, obviously, is workloads. All cloud for all workloads. Obviously the data is a big part of things, but under the covers and optimizing cloud for the application developers, this modern application movement is more and more at the top of the stack. People just wanting to code. Infrastructure as code. You've seen DevSecOps is a big trend that's driving all new microservices, all new greatness for developers, but still, there's an optimization question. I want to get your thoughts on this, is what you do. Take a minute to explain what your role is at Carbon Black around this cloud optimization. >> Yeah, absolutely. Yeah, so my name is Michael D'aniello. I am a platform architect of VMware Carbon Black. I work across all the different engineering teams. And our main objective is to develop scalable platform tools and that includes, yeah, cloud security, automation pieces, pipelines, cost optimization, like we'll be talking about today, developer enablement tooling and observability tooling. >> One of the big things about instances is that, you know, do I have enough instances? 'Cause honestly, the elastic cloud is amazing, all kinds of new resources there, but talk about the AMD portion of the instances. How do we identify these instances? How to developers understand it, what's in them, and what's the selection criteria? Take us through that whole process of the Amazon web service and the AMD instances. >> Yeah, sure. So essentially, we're leveraging a lot of our instances to run our EKS clusters, which is a managed service for me and for us to run our Kubernetes clusters. And we identify that we can take a bunch of those instances and gain some cost optimization benefits by selecting from Intel to AMD processors. And, you know, initially, we had measured out to be roughly a 10% reduction in cost just for selecting that instance type. But yeah, we actually learned we gained quite a bit more, so. >> John: You know, developers are always like, I want more power, and this is what, you know, the whole idea of Cloud is. Cloud scale has been a big competitive advantage, but also the cost aspect of it. What's the balance between maximizing performance and cost optimization? Because now, you know, people don't want to, you know, they want more power. They also don't want to have a lot of extra spend. And this is kind of one of those things they talk about in Cloud where it's been so successful, cost is important. >> Yeah, yeah, for sure. And it's got to be easy, too, to get that cost optimization benefit. Otherwise, you're spending all your cycles and burning that money there in the human capital and the team and the engineering effort. So luckily, this change is a one-line change. We use Terraform for our automated provisioning, a layer, and we were able to make that one line change and then developers didn't have to make any application changes, which was great. So it was a no-brainer for us to pursue this. >> Talk about the EC2 instances that leverage AMD based process for the EKS, you mentioned that earlier, what is that all about? What's the benefits, what's in it for you guys? >> Yeah, for sure. So essentially, the workloads that are running on these instance types are actual Carbon Black Cloud application. So, all the backend systems that support our customers. And so in that use case, we're, you know, we're spinning up all of our containers that are running our applications and essentially, that's our use case for those instance types. >> How did you come to use the AWS EC2 instances on the AMD? Did you have an evaluation process? Did you just go select it? I mean, take us through that migration aspect of it. >> Yeah, sure, yeah. So originally, we're looking across the board. How can we do better cost optimization, right? And that goes across every different AWS resource, but we targeted this one specifically. We worked alongside with their AWS TAMs and representatives to basically find out, "Hey, is this financially worth the effort?" And we did reach that conclusion with some analysis, basically targeting these instance types and doing some analysis on that cost optimization specifically. And it ended up, you know, being the right thing to target. >> What was the ease of use of the switch? Take us through that. Was it a heavy lift? Was it seamless? Take us through the impact, there, on the move over and what were the results of that? >> Yeah, so I mean, that's the greatest thing. Like I said before, I mean, we had to make just a single line change just to change that instance type in our config and then roll that out across our regions. We did slow roll that in order to make sure that those changes in our development environments didn't make any, you know, performance hits or we didn't run into any snags with the applications themselves. But yeah, I mean, that's the greatest part about the story from my perspective is the ease to migrate over and to switch to these instance types, and then you just immediately gain that cost optimization benefit. >> You know what I love about what your job is, platform architect, that word kind of had a lot of meaning even 10, 15 years ago, but now with the Cloud, it's almost like you're always finagling and managing and massaging and nurturing the infrastructure to enable it. More new things are coming online as well, more high level services. So you've got a fun job and it's always evolving. How do you stay on top of it? What's the impact been for your customers, too, as you start deploying some of these new instance capabilities? Take us through kind of a day in the life of what you do and then what's the impact of customers? >> Yeah, sure. So, you know, like you said, there's quite a bit now to look at. You know, you got to stay on top of different blogs and keep connected with your network to see what your other colleagues are doing across different companies. You know, you can go into conferences like AWS re:Invent, right, to keep on the cutting edge here. But yeah, that's essentially, you know, one of the key aspects is just trying to look at all the different aspects, all the new technologies that are coming out, making sure you're making the right choices there and trying to get the most bang for your buck while you're at it. >> What are some of the big factors that you see in cloud native as you start to look at what customers are doing? Obviously with Kubernetes, your starting to see that platform develop inside the industry as well as defacto, kind of orchestration layer. But now as customers start to look at it, they want to have more ease of use there, too. At the same time, they don't want to have to do a lot of front end work. They want to get instant benefits in the Cloud, obviously, whether it's from a security standpoint or just rolling out a modern application. Okay, so as having all this infrastructure under the covers, how do you look at that problem and how do you capture that opportunity? >> Yeah, and I think that's why we're seeing a movement here on platform teams. It's kind of a newer terminology, usually a band of developers and SREs come together and say, "Well, we've got a lot of different things to look at. We're onboarding applications to Kubernetes, and we need to make tools so that developers don't have to think much about the transition and the underlying platform." And so that's one of our success metrics on the platform engineering team is just to almost, you know, be non-existent, right? To just have everything flow through our systems and then have just a high ease of use to onboard the applications to the new platform. >> You know, it looks like you have some great success with the AMD based instances. Can I ask you a question? 'Cause I wanted figure this out. How do you identify an AMD based instance when you're making the selections? >> Yeah, sure. It's as easy as just the A after the name. So for us, it was the C5.4XL. And if you want the AMD one, it's just the C5A.4XL. So I guess technically, instead of a one line change, it's actually a one letter change. So, quite easy there. >> Yeah, it's almost like back in the old glory days of command line, one quick update. The customer aspect of this is also important, too. If you don't mind, while I got you here, what are some of the things that you're hearing from your customers, from a performance standpoint, that they're looking for? Obviously, the cost optimization is key, but as they look to deploy more power and more performance, what are some of the things that your customers are looking for from Carbon Black? >> Yeah, so I mean, we are a security company, but we're really a data company because we have, you know, 8,000 customers, we processed over a trillion events per day, we ingress over a hundred terabytes of data per day. And so, our customers need high level performance. And if we can't provide that with low latency, we're not successful. So that's why, you know, performance on the underlying systems that are running our applications is super critical. >> Yeah, you're looking at trailblazer over there. I mean, the work that you guys are doing with the data is amazing. And that's a big theme at re:Invent this year is that data is a huge part. We look at the success of the cloud growth on this, I call gen-two cloud, happening. This whole modern movement is all about how people handle the data at scale, 'cause cloud scales here and now you've got processing all that data, The trailblazing that's going on, there's like this new wave of, I almost called it first-generation trailblazers, but you guys are doing that. What advice would you have for other architects out there and kind of the mainstream enterprises who are like, "Hey, I want to take advantage of the path that you guys have plowed through." What's your advice? >> Yeah, I think one of the key things in a place where we've had a lot of success is creating standards, making sure that we're choosing technology wisely, and making sure that your company isn't building the same solution in silos. And you know, that's a huge pattern that I've seen in my career. And if you can negate that, you're going to be in a great place. So, you know, choose the right technology, container first, cloud native first, push forward, and then make sure that everybody's kind of on that same ship running in the same direction. >> Well, great case study on this AMD based instance migration. Was there any uplift and experience that you've seen on the switch and the performance? Can you just talk about that? What does it mean to upgrade? What benefits are you seeing on the performance you have? >> Yeah, so I didn't hit on this yet and I really wanted to. Yeah, so upfront, the instance itself is 10% cheaper. However, we found out that we had to run far less instances because of that performance increase. So we ended up saving roughly 30% and we've continued to scale out. So at first, it was a couple of hundred instances. Now we're in the thousands and we're going to keep ramping up to over 10 thousands, tens of that. >> John: Let me get this right. So single line change, letter change, instance change. So you get not as many instances, and you save money, so you get cost optimization and higher performance. >> Yep. They say, if it's too good to be true, it's not. But in this case, it actually is. >> So why is it so good in your opinion? What did you discover? What was the big revelation that went down this path? Because that's good value proposition. >> Yeah, for sure. I mean, so initially, we were just chasing that initial BC to 10% and then as we kind of push it forward, we're looking at the metrics, month to month costs and we're actually saying, well, as we kind of swap over from one instance type to another, we're actually paying less. And then once we fully swapped over, it took five or six months to get to the same amount of costs as we continued to scale upward. So it's been a great story. >> It is a great story. It's super nuanced, but it's super important to know these platform benefits. I got to ask you on a personal question, if you don't mind. We love covering Cloud. We've been covering Amazon, it's our ninth year at re:Invent. Just love covering all the action and tech as this just total awesomeness environment. Cloud scale, innovation, capabilities, it's like surfing a big wave. But there's a bigger wave coming and we're seeing it now. I want to get your thoughts on this. As you look to the next big wave, beyond Cloud now, Cloud scale, data, new architecture is rolling out with Edge, basically distributing computing at large scale, and tons of security challenges, right? How do you look at this next big wave coming? Are you staring at it saying, wow, this is going to be huge? And how do you ride that wave? What's your mindset and how do you look at that? >> Well first of all, I'm extremely excited about it. Just the further this thing grows out, there's definitely more complexity, but just a whole slew of fun problems to solve. But when we look at these different problems and solving them at scale across multiple regions, it gets pretty exciting, right? So I can say one example of this is our security of our Cloud, not the security product, and we've developed automation for prevention and auto-remediation in our pipelines. It's been such a success story. And these type of technologies did not exist even a couple of years ago and we've been able to take advantage of them. So, there's going to be a lot more of that where that came from. So, yeah. >> Michael, great work. And again, you're truly a trailblazer, and this is, again, you got to do it. You got to screw your own cloud and stay on the cutting edge and ride that wave. Congratulations on the CostOp cloud optimization and the success with AMD based instances. Congratulations. Thanks. >> Thanks. >> Okay, this is theCUBEs coverage of AWS's re:Invent 2021. I'm John Furrier, your host of theCUBE. Thanks for watching. (inspirational music)

Published Date : Nov 16 2021

SUMMARY :

Great to have you on theCUBE. Glad to be here. So one of the big and that includes, yeah, cloud security, and the AMD instances. And, you know, initially, this is what, you know, and the engineering effort. And so in that use case, we're, you know, AWS EC2 instances on the AMD? being the right thing to target. on the move over and what and then you just immediately gain and nurturing the But yeah, that's essentially, you know, and how do you capture that opportunity? and the underlying platform." Can I ask you a question? And if you want the AMD in the old glory days of So that's why, you know, I mean, the work that you guys are doing and making sure that your on the performance you have? because of that performance increase. So you get not as many good to be true, it's not. What did you discover? that initial BC to 10% I got to ask you on a personal Just the further this thing grows out, and this is, again, you got to do it. coverage of AWS's re:Invent 2021.

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AWS reInvent 2021 Ralph Munsen and Atif Khan


 

(upbeat music) >> Welcome everyone to this CUBE coverage of AWS re:Invent 2021. We have a lot going on at this year's re:Invent with over 100 guests on the program, and I'm excited to welcome two of those guests here with me right now. We are joined by Ralph Munsen, the Chief Information Officer at Warner Music Group and Atif Khan, the CTO of Alkira and founder of Alkira as well. Gentlemen, welcome to the program. >> Thank you so much, Lisa. So glad to be here with you. >> Good to be here. >> Yeah. Good old fashioned Zoom is become our best friend in the last 22 months or so I'm losing count. Atif, I'd like to start with you. I know Alkira has been on the key before, but it's been a while and you guys are a relatively young company. Give the audience an overview of Alkira and what it is that you deliver. >> Absolutely, Lisa. So we started back in may of 2018, and the Cloud networking space, multicloud networking. And we came out of stealth mode back in April of 2020, and launched the company. In fact, one of our first events coming out of stealth mode was a Cuban interview back in April of 2020. So here at Telecare, what we are doing is we are building a Cloud platform, which allows customers to build a common network across multiple Clouds with built-in network and security services, with the policy and management layer on top full end to end visibility and governance capabilities. And all of this is delivered as a service and consumed as a service as well. And I'm very glad to be here with Ralph, who is from Warner Music Group and is one of our marquee customers. So I'll let Ralph introduce himself, and tell us a bit more about Alkira and WMTS Cloud journey. >> That sounds great. Ralph, why don't you start by giving the audience? I'm sure everyone knows Warner Music Group, but in case there's anyone out there that might not. Give us a little bit of a background. >> Yeah, so the Warner Music Group has been around since 1950 and 1940 even it had its roots at Hollywood and out of Warner Brothers Pictures, Today, say global company in 79 countries we operated. If the 100 employees and we have two major divisions, we have our era recorded music division, which has the labels people commonly turn to Atlantic records, Warner brothers records, and so forth. And then we have our publishing division, which is more a chapel, which is where our songwriters live. And of course we have some singer songwriters that are on both sides of our business. But now currently people may know our artists. We have ed Sheeran, Bruno Mars, Coldplay, Cardi B, Blake Shelton and I could go on and on. But exciting, great year, we're having one of our best years ever. And I'm so glad to be here and partnering with an Alkira. >> Excellent. I love all of those artists that you mentioned. Fantastic. So let's talk a little bit now Ralph about the backstory. Talk to me about the IT infrastructure at Warner Music Group, what you had there and some of the challenges that you had that you came to Alkira to solve. >> Yeah, well initially when I took over about five years ago now, we were very much a data center based business with traditional networking and IT functions. Additionally with our foreign affiliates, IT was sort of decentralized in the sense that a lot of the networking and data center components were left to regions. And so while we operated globally, we didn't really operate globally, at Warner among our affiliates. So one of the challenges was how do we get out of the data center? Cloud was new. One of the big things that were coming with big data, which is absolutely right for moving, going straight to the Cloud, especially if you don't have anything on-prem and how do we rationalize all of these different locations and conduct all the M&A work we've been doing? So it was quite a challenge, really. At the end, we wanted to have one view of the network, and now Alkira. I looked at many of companies and I'm curious in the best to provide that to us. So. >> Well, talk to me a little bit more about why Alkira, because as Atif was saying, they're very young. What came out of stealth mode during the pandemic Warner Music Group, being around since the 40s and 50s, the legacy institution, a great brand. What made you take a risk on such an early stage startup? >> Quite frankly, there was nothing in the space (chuckles) at the time you loved, there were companies that had components of it, of what Alkira does, which is basically network orchestration allowing us to use existing components. And nobody has the whole package, especially incorporating security. So, we figured why not take, take a chance? There's no, it won't hurt you no harm. And if anything is successful, it will give us a great ability to manage our network, much more efficiently taking things that took days down to hours and being able to do it much more efficiently with much fewer staff, as opposed to hiring a lot more because when you orchestrate all the components that are underneath, obviously it requires more bodies, more resources. >> Right. That efficiency and cost optimization is key there. Atif I have to ask you, talk to me about, this is only a few years ago, the gap in the market that you and your brothers saw a few years ago, when you founded the company, because as Rob was saying, there was nobody else in the market at the time that could do what you're doing. >> Yeah, absolutely. So Lisa, as you know, myself and Amir, we were also a part of the founding team of Viptela, which was the SD-WAN Company. So back in the day when we did SD-WAN, the requirement was to connect sites together. So if you go back like 5, 10, 5, 7, 10 years ago, networking was done to connect sites together, which could be remote sites, data centers, sites to data centers, all of that together. But fast forward, a few more years with the adoption of Cloud, requirements changed from the networking perspective. So now your network is not just connecting sites together, but most of the traffic now is from sites or users, which could be sitting anywhere. If you look at, what's going on? in the pandemic people are working from all across the globe. They are not just sitting in campuses or sites. So traffic patterns are from sites or users mostly to the Cloud or SaaS applications. So now networks also need to evolve and they need to be built inside the Cloud rather than from outside or connecting into the Cloud. So Cloud access is one capability, but building a network inside the Cloud becomes a requirement. And secondly, now it's not just only about connectivity because security becomes even more important because your security perimeter is changing as well. So securing all these Cloud networks becomes very, very complicated. And now as Ralph can tell you, majority of the enterprises have a multicloud strategy and each Cloud is done differently. So the moment you bring in multiple Clouds, multiple regions across the globe, it becomes so complicated for enterprises to build and manage. They need something, or a platform which makes it easy, gives them one way of doing networking, building a common network across whether you're connecting multiple Clouds or Clouds to your on-prem locations or Clouds to internet or sites to internet. So that's where we saw this gap and we decided to build Alkira to tackle this problem. >> Got it. So Rob, let's talk now about what you've implemented as a team was saying we live in this, in this work from anywhere hybrid multicloud world. Talk to us about Warner, what you implemented and maybe a little bit about your multicloud strategy, if you've got one. >> Ralph: Yeah. So over the last five years, Warner has migrated entirely into Cloud. And to this point before it's multicloud, we're mainly in AWS, but we do have some pleasure and some Google Cloud. And with that, I was telling Atif and Amir. It was interesting and they built a Cloud on site. They totally forgot about the networking aspect. So (laughs), you have ease of use for services and servers inside (indistinct) cloud, but networking is not really present, not to mention when it was built out, it wasn't made to go to competing Clouds. So most companies are facing this problem. How do you treat these environments as a single holistic environment? How do you turn things up, turn things down? How do you secure it, When every single one is different habits, selling unique ways of doing things? So that really was, how we ended up looking for an out Alkira, because I just kept looking at the costs and the profit print grow and grow and grow. And the complexity to a (indistinct) before is growing exponential. One change in one thing would lead to two changes to another. If you add another Cloud or you add another point on the network, you've got exponential growth and complexity, complexity, you have to deal with. So one stop shop. (chuckles) >> One stop shop and reducing that complexity. Talk to me about reducing complexity, and what you're accomplishing there. Especially, in the last year and a half as things have been so dynamic, shall we say? (chuckles) >> Yeah, well, I will say this. It was turnkey for the most part. It took a matter of months as opposed to years, because out of the box, there was a lot of integrations with the major network of players. So as of right now, you can buy firewalls, routing, VPC, things like this, they all exist, but they're not orchestrated together. Right? And then you have policies and security, again not orchestrating a different set of tools. So it really only took us two to three months to get it up and running, I acts, I just had a conversation (chuckles) with them when we were going to finish. So I think we'll be finishing this up completely in January and sometime. So, I was pretty sure. >> LISA: That's fantastic. So really, >> Yeah. >> Sorry Relaph fast time to market there with getting things implemented. Talk to me about from a business outcome perspective, you are CIO, what are some of the outcomes? That this technology is enabling you to deliver back to the business? >> Yeah, it really, the number 1, 2 big ones come to mind. One being able to provide them a secure enterprise. I know when there is the change it's made uniforms for our network without, some of older something's being forgotten about. So that's number one, security is big. You can imagine a company like more ever marquee brands, all brands, any company of marquee brands are targets today. That's number one. Number two is our time to market for eminent. So when we buy a company the time it takes us to get them to be completely part of Warner and therefore start realizing the business case and benefits sort of reasonably bought. Bought the company to begin with. So, we're buying a lot more and we're turning them up and turning those business cases up faster. But usually those cases would say things like six months to a year to integrate with us, and then we can unlock the set of benefits. Now it's more like, two to three months and you start to be able to lock the benefits sooner. And of course, those are different than a case by case basis, but that's. >> Sure, but significantly faster there, you're looking at a two to three X multiplier there, as you talked about. >> Ralph: right. >> Now, you mentioned multicloud Ralph. So here we are at re:Invent. I imagine part of your AWS as part of your Cloud infrastructure and they're a technology partner of ALkira's. >> Ralph: Correct. Yeah. So AWS is actually our biggest Cloud provider of the three, and yeah (laugh) they're their partner without cure. So Good. >> And Atif then you, Alkira's technology partner of AWS, correct? >> Yeas. Alkira is a technology partner of AWS, we are also available on AWS marketplace. So customers can consume, AlKira's platform from AWS marketplace as well. >> But given the fact that so many businesses in every industry are multicloud, I assume that you work with all the Cloud vendors. Atif Yeah? >> Absolutely. So our platform runs inside of the Cloud and runs in AWS is a Cloud as well. And from there it connects to multiple Clouds. So if customers need to connect to Azure or AWS from there or Oracle Cloud or any other Cloud, for that matter, they can connect from our platform and our platform is it scales horizontally. So as customers needs scale, it scales as well. And one of the key advantages is, it's consumed as a service. So there's no software to download or hardware to run for or to acquire for any of the customers. It's a software solution and it's consumed as a service. >> Got it. Ralph one on one more question for you before we wrap things up here, want to get your recommendations for IT Executives, CEOs, who might be in a similar situation to you, whether or not they are with a legacy organization, what are some of your recommendations that you say you need to be looking at a, B and C? >> Yeah, I would primarily say really need to be looking at some of these newer technologies that can help speed up, people, especially in this case to transition to the Cloud and that planning ahead of time, especially goal-setting, I find to be it's any of these places, providers is absolutely Paramount, because you can, if you don't make your own (indistinct) take that step forward and you can end up with shelter. So I make sure that it's very important that when you commit to that, you commit fully, you plan it out and you make sure you actually use it to get the benefits. One of my tech key is software. So. (chuckles) (Lisa Laughing) I'm a bit of it so. >> Well, you've been there and It costs a lot of money and it doesn't do any good. It doesn't move the business forward. And in this day and age, there is a competitor right behind the rear view mirror who might be smaller, more nimble, and more agile, who can take your place easily. >> Absolutely. >> If the organization isn't willing to take the risks and commit, as you said, Atif last question over for you, where are the customers go to learn more? I know you are at re:Invent your booth 1628, but what do you recommend folks go attendees of the event, as well as just other prospects to go to learn more about what you guys are delivering for companies like Warner Music Group. >> So if you're at re:Invent, please stop by our booth. And one of our Cloud specialists will give you a demo as well. So it's a very quick demo and you'll see, how we are reinventing networking for the Cloud narrow. You can also go to our website and you'll find a lot of information on our website. You can request a demo there as well. So look forward to seeing most of you at our booth and those who are not attending in person, please go visit our website. >> Lisa: Reinventing Networking. I like your play on words. They are Atif very appropriate. Gentlemen, thank you for joining me today talking about Alkira, Warner Music Group, what you guys are doing together and how this new early stage technology is really quite transformative. We appreciate your insights. >> Thank you. >> Thank you so much. >> For Ralph Munsen and Atif Khan, I'm Lisa Martin, and you're watching theCUBE's continuous coverage of AWS re:Invent 2021. Thanks for watching. (soft techno music)

Published Date : Nov 15 2021

SUMMARY :

and Atif Khan, the CTO of Alkira So glad to be here with you. and what it is that you deliver. and the Cloud networking by giving the audience? And I'm so glad to be here and some of the challenges that you had So one of the challenges was mode during the pandemic at the time you loved, the gap in the market that you So the moment you bring Talk to us about Warner, And the complexity to a (indistinct) Especially, in the last year and a half So as of right now, you So really, fast time to market there with Bought the company to begin with. as you talked about. So here we are at re:Invent. of the three, So customers can consume, I assume that you work So if customers need to connect that you say you need to that when you commit to and It costs a lot of money and commit, as you said, So look forward to seeing what you guys are doing together and you're watching

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(upbeat music) >> Welcome back everyone to theCUBE's continuous coverage of AWS re:Invent 2021. I'm John Furrier, your host of theCUBE. We're here with James Watters, CTO of Modern Applications at VMware here to talk about the big Tanzu cloud native application wave, the modernization's here. James, great to see you. Thanks for coming on. >> Hey John, great to have you back on. And really excited about re:Invent this year. And I've been watching your coverage of it. There's lots of exciting stuff going on in this space. >> Awesome. Well, James, you've been riding the wave of, I would call cloud 1.0, 2.0 what do you want to call it, the initial wave of cloud where the advent of replatforming is there. You know all these benefits and things are moving fast. Things are being developed. A lot of endeavors, things are tracking. Some are kicking, Kubernetes kicks in, and now the big story is over the past year and a half. Certainly the pandemic highlighted is this big wave that's hitting now, which is the real, the modernization of the enterprise, the modernization of software development. And even Amazon was saying that in one of our talks that the sovereign life cycles over it should be completely put away to bed. And that DevOps is truly here. And you add security, you got DevSecOps. So an entirely new, large scale, heavy use of data, new methodologies are all hitting right now. And if you're not on that wave your driftwood, what's your take? >> Oh, I think you're dead John, and you know, kind of the first 10 years of working on this for sort of proving that the microservices, the container, the declared of automation, the DevOps patterns were the future. And I think everyone's agreed now. And I think DevSecOps and the trends around app modernization are really around bringing that to scale for enterprises. So the conversations I tend to be having are, Hey, you've done a little Kubernetes. You've done some modern apps and APIs, but how do you really scale this across your enterprise? That's what I think is excited today. And that's what we're talking about. Some of the tools we're bringing to Amazon to help people achieve faster, consumption, better scale, more security. >> You know, one of the things about VMware that's been impressive over the years is that on the wave of IT, they already had great operational install base. They did a deal with Amazon Ragu did that. I think 2016, that kind of cleared the air. They're not going to do their own cloud or they have cloud efforts kind of solidifies that. And then incomes, Kubernetes, and then you saw a completely different cloud native wave coming in with the Tanzu, the Heptio acquisition. And since then a lot's been done. Can you just take us through the Tanzu evolution because I think this is a cornerstone of what's happening right now. >> Yeah, that's a great question, John. I think that the emergence of Kubernetes as a common set of APIs that every cloud and almost every infrastructure agrees on was a huge one. And the way I talked to our clients about is that VMware is doing a couple of things in this space. The first is that we're recognizing that as an infrastructure or baking Kubernetes into every vSphere, be it vSphere on-prem, be it BMC on Amazon. You're just going to find Kubernetes is a big part of each year. So that's kind of a big step one, but it's in some ways the same way that Amazon is doing with EKS and Azure EKS, but like every infrastructure provider is bringing Kubernetes everywhere. And then that kind of unleashes this really exciting moment where you've got this global control plane that you can program to be your DevSecOps platform. And Kubernetes has this incredible model of extensibility where you can add CRDs and program, right against the Kubernetes APIs with your additional features and functions you want your DevSecOps pipeline. And so it's created this opportunity for Tanzu to kind of have then a global control plan, which we call Tanzu Mission Control to bring all of those Kubernetes running in different clouds together. And then the last thing that we'll talk about a little bit more is this Tanzu Application Platform, which is bringing a developer experience to Kubernetes. So that you're not always starting with what I like to say, like, oh, I have Kubernetes, am I done? There's a lot more to the story than that. >> I want to get to this Tanzu Application Platform on EKS. I think that's a big story at VMware. We've seen that, but before we do that for the folks out there watching who are like, I'm now seeing this, whether they're young, new to the industry or enterprises who have replatforming or refactoring, trying to understand what is a modern application. So give us the definition in your words, what is a modern application? >> You know, John, it's a great question. And I tend to start with why and like, hey, how did we get here? And you, you and I both, I think, used to work for the bigger iron vendors back in the day. And we've seen the age of the big box Silicon Valley. I don't know, I worked at Sun just across the aisle here and basically we'd sell you a big box and then once or twice a year, you'd change the software on it. And so in a sense, like there was no chance to do user-oriented design or any of these things. Like you kind of got what you got and you hope to scale it. And then modern applications have been much more of the age of like what you might say, like Instagram or some of these modern apps that are very user-oriented and how you're changing that user interface that user design might change every week based on user feedback. And you're constantly using big data to adjust that modern app experience. And so modern apps to me are inherently iterative and inherently scalable and amenable to change. And that's where the 12 factor application manifesto was written, a blog was written a decade ago, basically saying here's how you can start to design apps to be constantly upgradable. So to me, modern apps, 12 of factors, one of them Kubernetes compatible, but the real point is that they should be flexible to be constantly iterated on maybe at least once a week at a minimum and designed and engineered to do that. And that takes them away from the old vertically scaled apps that kind of ran on 172 processors that you would infrequently update in the past. Those are what you might call like cloud apps. Is that helpful? >> Yeah, totally helpful. And by the way, those old iron vendors, they're now called the on-premise vendors and, you know, HPE, Dell and whatnot, IBM. But the thing about the cloud is, is that you have the true infrastructure as code happening. It's happened, it's happening, but faster and better and greater the goodness there. So you got DevSecOps, which is just DevOps with security. So DevSecOps is the standard now that everyone's shooting for. So what that means is I'm a developer, I just want to write code, the infrastructure got to work for me. So things like Lambda functions are all great things. So assuming that there's going to be this now programmable layer for developers just to do stuff. What is, in context to that need, what is the Tanzu Application Platform about and how does it work? >> Yeah, that's a great question, John. So once you have Kubernetes, you have this abundance of programmable, inner infrastructure resources. You can do almost anything with it, right? Like you can run machine learning workflows, you can run microservices, you can build APIs, you can import legacy apps to it, but it doesn't come out of the box with a set of application patterns and a set of controllers that are built for just, you know, modern apps. It comes with sort of a lot of flexibility and it expects you to understand a pretty broad surface area of APIs. So what we're doing is we're following in the footsteps of companies like Netflix and Uber, et cetera, all of which built kind of a developer platform on top of their Kubernetes infrastructure to say, here's your more templatized path to production. So you don't have to configure everything. You're just changing the right parts of the application. And we kind of go through three steps. The first is an application template that says, here's how to build a streaming app on Kubernetes, click here, and you'll get in your version control and we'll build a Kubernetes manifest for it. Two, is an automated containerization, which is we'll take your app and auto create a container for it so that we know it's secure and you can't make a mistake. And then three is that it will auto detect your application and build a Kubernetes deployment for it so that you can deploy it to Kubernetes in a reliable way. We're basically trying to reduce the burden on the developer from having to understand everything about Kubernetes, to really understanding their domain of the application. Does that make sense? >> Yeah, and this kind of is inline, you mentioned Netflix early on. They were one of the pioneers in inside AWS, but they had the full hyperscaler developers. They had those early hardcore devs that are like unicorns. No, you can't hire these people. They're just not many enough in the world. So the world's becoming, I won't say democratization, that's an overused word, but what we're getting to is if I get this right, you're saying you're going to eliminate the heavy lifting, the boring mundane stuff. >> Yeah, even at Netflix as is great of a developers they have, they still built kind of a microservices or an application platform on top of AWS. And I think that's true of Kubernetes today, which if you go to a Kubernetes conference, you'll often see, don't expose Kubernetes to developers. So tons of application platforms starts to really solve that question. What do you expose to a developer when they want to consume Kubernetes? >> So let's ask you, I know you do a lot of customer visits, that's one of the jobs that make you go out in the field which you like doing and working backwards on the customers has been in the DNA of VMware for years. What is the big narrative with the customers? What's their pain point? How else has the pandemics shown them projects that are working and not working, and they want to come out of it with a growth strategy. VMware is now an independent company. You guys got the platform, what are the customers doing with it? >> Well, I'll give you one example. You know, I went out and I was chatting with the retailer, had seen their online sales goes from one billion to like three billion during the pandemic. And they had been using kind of packaged shopping cart software before like a basic online store that they bought and configured. And they realized they needed to get great at modern apps to keep up with customer demand. And so I would say in general, we've seen the drive, the need for modern apps and digital transformation is just really skyrocketing and everyone's paying attention to it. And then I think they're looking for a trusted partner and they're debating, do we build it all in-house or do we turn to a partner that can help us build this above the cloud? And I think for the people that want an enterprise trusted brand, they'll have a lot of engineering talent behind it. There's been strong interest in Tanzu. And I think the big message we're trying to get out is that Tanzu can not only help you in your on-prem infrastructure, but it can also really help you on public cloud. And I think people are surprised by just how much. >> It's just in the common thread. I see that it's that point is right on is that these companies that don't digitize their business and build an application for their customer are going to get taken away by a startup. I mean, we've seen, it's so easy if you don't have an app for that, you're out of business. I mean, this is like, no, no, it's not like maybe we should do the cloud, let's get proactive. Pretty much it's critical path now for companies. So I'm sure you agree with that, but what's the progress of most of the enterprises? What percentage do you think are having this realization? >> I would say at least 70, 80%, if not more, are there now, and 10 years ago, I used to kind of have to tell stories, like, you know, some startups going to come along and they might disrupt you and people kind of give you that like, yeah, yeah, yeah. You know, I get it. And now it's sort of like, hey, someone's already in our market with an API. Tell me how to build API first apps we need to compete. And that's the difference in the strategic conversation kind of post pandemic and post, you know, the last 10 years. >> All right, final question for you 'cause this is right great thread. I've seen having a web interface it's not good enough, to your point. You got to have an application that they're engaging with, with all the modern capabilities, because the needs there, the expectation for the customers there. What new things are you seeing beyond mobile that are coming around the pike for enterprises, obviously web to mobile, mobile to what? What's next? >> I think the thing that's interesting is there is a bigger push to say more and more of what we do should be an API both internally, like, hey, other teams might want to consume some of these services as a well-formed API. I call it kind of like Stripe MB. Like you look at all these companies, they're like, Hey, stripes worth a hundred billion dollars now because they built a great API. What about us? And so I've seen a lot of industries from automotive to of course financial services and others that are saying, what if we gave our developers internally great APIs? And what if we also expose those APIs externally, we could get a lot, a more rat, fast moving business than the traditional model we might've had in the past. >> It's interesting, you know, commoditizing and automating a way infrastructure or software or capable workflows is actually normal. And if you can unify that in a way that's just better I mean, you have a lower cost structure, but the value doesn't go away, right? So I think a lot of this comes down to, beauty's in the eye of the beholder. I mean, that's how DevSecOps works. I mean, it's agile, it's faster, but you still have to achieve the value of the net is lower cost. What's your take on that? >> Well, I think you're dead right, John. And I think this is what was surprising about Stripe is it was possible before Stripe to go out as a developer and kind of pulled together a backend that did payments, but boy, it was hard. And I think that's the same thing with kind of this tons of application platform and the developer experience focus is people are realizing they can't hire enough developers. So this is the other thing that's happened during the pandemic and the great resignation, if you will, the war for talent is on. And you know, when I talked to a customer, like we might be able to help you, even 30% with your developer productivity, there's like one out of four developers. You might not have to be able to have to recruit they're all in. And so I think that API first model and the developer experience model are the same thing, which is like, it doesn't have to just be possible. It should be excellent. >> Well, great insight learning a lot. Of course, we should move to theCube API and we'll plug into your applications. We're here in the studio with our API, James. Great to have you on. Final word, what's your take this, the big story for re:Invent. If you had to summarize this year's re:Invent going in to 2022, what would you say is happening in this industry right now? >> You know, I'm just super excited about the EKS market and how fast it's growing. We're seeing EKS in a lot of places. We're super excited about helping EKS customers scale. And I think it's great to see Amazon adopting that standard API from Kubernetes. And I think that's going to be, just awesome to watch the creativity the industry is going to have around it. >> Well, great insight, thanks for coming on. And again, we'll work on that Cube API for you. The virtualization of theCUBE is here. We're virtual, which we could be in-person and hope to see you in-person soon. Thanks for coming on. >> You too John, thank you. >> Okay, Cube's coverage of alias re:Invent 2021. I'm John Furrier, your host. Thanks for watching. (upbeat music)

Published Date : Nov 15 2021

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about the big Tanzu cloud Hey John, great to have you back on. that the sovereign life cycles over it for sort of proving that the is that on the wave of IT, And the way I talked to our for the folks out there watching And I tend to start with why is that you have the true so that you can deploy it to So the world's becoming, I And I think that's true What is the big narrative is that Tanzu can not only help you most of the enterprises? And that's the difference in it's not good enough, to your point. and others that are saying, And if you can unify that And I think this is what Great to have you on. And I think that's going to be, and hope to see you in-person soon. of alias re:Invent 2021.

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AWS reInvent 2021 Gunnar Hellekson and Joe Fernandes


 

(upbeat music) >> Welcome back to theCUBE coverage of AWS re:Invent 2021. I'm John Furrier, your host for theCUBE. In this segment, we're going to be talking about Red Hat and the AWS evolving partnership. A great segment, really talking about how Hybrid and the Enterprise are evolving, certainly multicloud and the horizon. But a lot of benefits in the cloud, we've been covering on theCUBE and on SiliconANGLE with Red Hat for the past year. Very relevant. We've got Gunnar Hellekson, GM of Red Hat Enterprise Linux, And Joe Fernandes, VP and GM of the Hybrid Platforms, both of Red Hat. Gentlemen, thanks for coming on theCUBE. >> Yeah, thanks for having us. >> Thanks for having us John. >> So, you know, me, I'm a fan boy of Red Hat. So I always say, you guys made all the right investments, OpenShift, all these things that you guys made decisions years ago playing out beautifully. And I think, you know, with Amazon's re:Invent, you're seeing the themes all play out. Modern application stack, you're starting to see things at the top of the stack evolve, you've got 5G in the Edge, workloads being redefined and expanded on the cloud with Cloud Scale. So everything has been going down to Hybrid and Enterprise grade level discussions. This is in the Wheelhouse of Red Hat. So I want to congratulate you. But what's your reaction? What do you guys see this year at re:Invent? What's the top story? >> I can start. >> Who wants to start with first? >> Sure, I mean, clearly, AWS itself is huge. But as you mentioned, the world is Hybrid, right, so customers are running still in their data center, in the Amazon Public Cloud across multiple Public Clouds and out to the Edge and bring in more and more workloads. So it's not just the applications, analytics. It's AI, it's machine learning. And so, yeah, we can expect to see more discussion around that, more great examples of customer use cases. And as you mentioned, Red Hat has been right in the middle of this for some time John. >> You guys also had some success with the fully managed OpenShift service called ROSA, R-O-S-A, which is Red Hat OpenShift Service on AWS, another acronym, but really this is about what the customers are looking for. Can you take us through an update on OpenShift on AWS, because the combination of managed services in the cloud, refactoring applications, but working on-premises is a big deal. Take us through why that's so important. >> Yeah, so, we've had customers running OpenShift on AWS for a long time, right? So whether it's our software-based offerings where customers deploy OpenShift themselves, or our fully managed cloud service. We've had cloud services on AWS for over five years. What ROSA brings or Red Hat OpenShift on AWS is a jointly managed service, right? So we're working in partnership with Amazon, with AWS to make OpenShift available as a jointly-managed service offering. It's a native AWS service offering. You can get it right through the AWS console. You can leverage your AWS committed spend. But, most importantly, you know, it's something that we're working on together. Bringing new customers to the table for both Red Hat and AWS. And we're really excited about it because it's really helping customers accelerate their move to the public cloud and really helping them drive that Hybrid strategy that we talked about. >> Gunnar, you know what I want to get your thoughts on this, because one of the things that I love about this market right now is open-source continues to be amazing, continues to drive more value, and there's new migration of talent coming in. The numbers are just continuing to grow and grow. But the importance of Red Hat's history with AWS is pretty significant. I mean, Red Hat pioneered Open-source and it's been involved with AWS from the early days. Can you take us through a little bit of history for the folks that may not know Red Hat's partnership with AWS? >> Yeah. I mean, we've been collaborating with AWS since 2008. So for over a decade we've been working together, and what's made the partnership work is that we have a common interest in making sure that customers have a consistent approachable experience. Whether they're going on-premise or in the cloud. Nobody wants to have to go through an entire retraining and retooling exercise just to take advantage of all the great advantages of the cloud. And, so being able to use something like Red Hat Enterprise Linux as a consistent substrate on which you can build your application platforms is really attractive. So, that's where the partnership started. And since then we've had the ability to better integrate with native AWS services. And one thing I want to point out is that, a lot of these integrations are kind of technical. It's not just about technical consistency across these platforms, it's also about operational consistency and business concerns. And when you're moving into an Open Hybrid Cloud kind of a situation, that's what becomes important, right? You don't want to have two completely different tool sets on two completely different platforms. You want as much consistency as possible as you move from one to the other. And I think a lot of customers see value in that, both for the Red Hat Enterprise Linux side of the business, and also on the OpenShift side of the business. >> Well that's interesting. I'd love to get your both perspective on this whole Enterprise focus, because the Enterprise is, as you know, guys you've been there from the beginning, they have requirements. And there're sometimes, they're different by Enterprise. So as you see cloud, and I remember early days of Amazon, it's the 15th year of AWS, 10th year of re:Invent as a conference. I mean, that seems like a lifetime ago. But that's not, not too far ago where, you know, it was like, well, Amazon might not make it, its only for developers. Enterprisers do their own thing. Now it's like, it's all about the Enterprise. How are Enterprise customers evolving with you guys? Because they're all seeing the benefit of replatforming. But as they refactor, how has Red Hat evolved with that trend and how have you helped Amazon? >> Yeah, so as we mentioned, Enterprisers really across the globe are adopting a Hybrid Cloud Strategy. But, Hybrid actually isn't just about the infrastructure. So, its certainly the infrastructure where these Enterprisers are running these applications is increasingly becoming Hybrid as you move from data center to multiple public clouds and out to the Edge. But the Enterprisers application portfolios are also Hybrid, right? It's a Hybrid mix of very traditional monolithic and tier type applications. But also new cloud native services that have either been built from scratch, or as you mentioned, existing applications have been refactored. And then they're moving beyond the applications, as I mentioned to make better use of data. Also evolving their processes for how they build, deploy, and manage, leveraging, CI/CD and GitOps and so forth. So really for us it's, how do you help Enterprises bring all that together, right? Manage this Hybrid infrastructure that's supporting this Hybrid portfolio of applications that really help them evolve their processes. We've been working with Enterprises on these types of challenges for a long time. And we're now partnering with Amazon to do the same in terms of our joint product and service offerings. >> Talking about the RHEL evolution. I mean, because that's the bread and butter for Red Hat. It has been there for a long time. OpenShift again, making argument earlier, I mentioned the bets you guys made with Kubernetes, for instance, and it's all been made with all the right moves. So I love ROSA. You got me sold on that. RHEL though has been the tried and true steady workhorse. How has that evolved with workloads? >> Yeah, you know, it's interesting. I think when customers were at the stage, when they were wondering, if well, can I use AWS to solve my problem, or should I use AWS to solve my problem? Our focus was largely on kind of technical enablement. Can we keep up with the pace of new hardware that Amazon is rolling up? Can we ensure that consistency with the on-premise and off-premise? And I think now we're starting to shift focus into really differentiating RHEL on the AWS platform. Again, integrating natively with AWS services, making it easier to operate in AWS. And a good example of this is using tools like Red Hat Insights, which we announced, I guess, about a year ago. Which is now included in every Red Hat Enterprise Linux subscription. Using tools like Insights in order to give customers advice on maybe potential problems that are coming up, helping customer solve them. Can the customers identify problems before they happen? Helping them with performance problems. And again, having additional tools like that, additional cloud-based tools, makes RHEL as easy to use on the Cloud despite all the complexity of all the redeploying, refactoring, microservices, there is now a proliferation of infrastructure options, and to the extent that RHEL can be the thing that is consistent, solid, reliable, secure, just as customers are getting in, then we can make customer successful. >> You know, Joe, we talked about this last time we were chatting, I think Red Hat Summit or Ansible Fest, I forget which event it was, but we were talking about how modern application developers at the top of the stack just want to code. They want to write some code, and now they want the infrastructure's code, AKA DevOps, DevSecOps, but as this trend of moving up the stack continues to be a big theme at re:Invent, that requires automation. That requires a lot of stuff that happened under the covers. Red Hat is at the center of all this action from historical perspective, pre-existing Enterprises before Cloud now, during Cloud, and soon to be Cloud Scale, how do you see that evolving? Because how are customers shaping their architecture? Cause this is distributed computing in the cloud. It's essentially, we've seen this moving before, but now at such a scale where data, security, these are all new elements. How do you talk about that? >> Yeah, well, first of all, got to mention, Linux is a given right. Linux is going to be available in every environment, data center, Public Cloud, Edge. Linux combined with Linux containers and Kubernetes, that's the abstraction like abstracting the applications away from the infrastructure. And now it's all about how do you build on top of that to bring that automation that you mentioned. So, we're very focused on helping customers really build fully automated end to end deployment pipelines, so they can build their applications more efficiently. They can automate the continuous integration and deployment of those applications into whatever Cloud or Edge footprint they choose. And that they can promote across environments. Because again, it's not just about developing the applications, it's about moving them all the way through to production where their customers are relying on those services to do their work and so forth. And so that's what we're doing is, you know, obviously I think, Linux is a given, Linux, Containers, Kubernetes. Those decisions have been made and now it's a matter of how can we put that together with the automation that allows them to accelerate those deployments out to production so customers can take advantage of them? >> You know, Gunnar, we were joking in theCUBE. I was old enough to remember we used to install Linux on a server back in the day. Now a lot of these young developers never actually have to install the software and do some of those configurations 'cause it's all automated now. Again, the commoditization and automation trend, abstraction layers, some say, is a good thing. So how do you see the evolution of this DevOps movement with the partnership with AWS going forward? What types of things are you working on with Amazon Web Services and what kind of offerings can customers look forward to? >> Yeah, sure. So, I mean, it used to be that as you say, Linux was something that you managed with a mouse and keyboard. And I think it's been quite a few years since any significant amount of Linux has been managed with a mouse and a keyboard. A lot of it is scripts, automation tools, configuration management tools, things like this. And the investments we've made both in RHEL and in specifically RHEL on AWS is around enabling RHEL to be more manageable. And so, including things like something we call System Roles. So these are Ansible modules that kind of automate routine system's administration tasks. We've made investments in something called Image Builder. And so this is a tool that allows customers to kind of compose the operating system that they need, create a blueprint for it, and then kind of stamp out the same image, whether it's an ISO image, so you can install it on-premise or an AMI so we can deploy it in AWS. So again, the problem used to be helping customers package and manage dependencies and that kind of old world, three and a half-inch floppy disc kind of Linux problems. And now we've evolved towards making Linux easier to deploy and manage at a grand scale whether you're in AWS or whether you're On premise. >> Joe, take us through the Hybrid story. I know obviously success with OpenShifts Managed Service on AWS. What's the update there for you? What are customers expecting this re:Invent and what's the story for you guys? >> Yeah, so, you know, the OpenShift Managed Services business this is the fastest growing segment of our business. We're seeing lots of new customers. And again, bringing new customers, I think for both Red Hat and AWS through this service. So, we expected to hear from customers at re:Invent about what they're doing. Again, not only with OpenShift and our Red Hat solutions, but really with what they're building on top of those service offerings, of those solutions to sort of bring more value to their customers. To me, that's always the best part of re:Invent is really hearing from customers. And when we all start going there in person again, to actually be able to meet with them one-on-one, whether it's in person or virtual and so forth. So, looking forward to that. >> Well, great to have you guys on theCUBE. Congratulations on all success. The Enterprise continues to adopt more and more Cloud which benefits all the work you guys have done both on the RHEL side, and as you guys modernize with all these great services and managed services continues to be the center of all the action. Thanks for coming on. Appreciate it. >> Thanks John. >> Thank you. >> Okay, Red Hat's partnership with AWS evolving as Cloud scale Edge, all distributed computing, all happening at large scale. This is theCUBE with CUBE coverage of AWS re:Invent 2021. I'm John Furrier. Thanks for watching. (upbeat music)

Published Date : Nov 15 2021

SUMMARY :

But a lot of benefits in the cloud, and expanded on the cloud in the middle of this because the combination of accelerate their move to the public cloud and it's been involved with and also on the OpenShift because the Enterprise is, as you know, and out to the Edge. I mentioned the bets you guys made and to the extent that RHEL Red Hat is at the center that's the abstraction like a server back in the day. And the investments and what's the story for you guys? To me, that's always the and as you guys modernize This is theCUBE with CUBE

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AWS reInvent 2021 Sumit Dhawan


 

(bright upbeat music) >> Hello, and welcome back to theCUBE's continuous coverage of AWS re:Invent 2021. I'm John Furrier your host of theCUBE wall-to-wall coverage, Sumit Dhawan president of VMware is joining me today. Sumit, welcome to theCUBE. >> Great to be here, John, good to see you. >> You know, I remember Raghu when we were talking to him when the original AWS deal, we covered it many, many years ago. It seems like yesterday, but since then, again, it was a lot of people who were kind of like looking at that deal, not understanding. We were very clear that we thought that that was going to create clarity. If you look at the success of VMware's cloud strategy, since that moment in time, it really has been an amazing run for VMware. And so congratulations and looking at that trajectory, we're going into what even a bigger wave now we're seeing, coming out of the pandemic with Edge, 5g, Cloud Native going mainstream. This is like another tipping point, another inflection. Well, how are we want to look at it? This is really big. Can you share your thoughts on how you see your customers and AWS customers coming together with the VMware. >> Yeah, we are excited about sort of this phase, era or whatever you want to call it, where customers are looking at just the power of cloud for all of their applications. And in fact, what we call multicloud, where they are looking at private cloud, public cloud, sometimes even multiple public clouds and Edge and how they are going to leverage all of this power of cloud across all their applications. And we're excited about the partnership, like you said, John, we did with AWS, customers have last two years, have had a hard time modernizing their infrastructure. And now they're looking at their tier one applications, which are oftentimes the lifeline of their businesses and they have not been, the infrastructure has not been modernized. And our partnership with AWS brings to the customers a fully modernized infrastructure as a service, which is optimized for their tier one application. So they can embrace the power of cloud, not just for new modern applications that they have built for running their new digital services, but also all of their tier one enterprise applications instantly modernize their infrastructure, secure it run their tier one applications through the power and the scale of public cloud. And then gradually start modernizing, like you mentioned, modernization of application is a key element and we have provided a rich stack for customers to be able to build their new SRE and DevOps practices and enable developers to have a fast journey to build these modern applications, leveraging the power of public cloud and in fact multiple public clouds seamlessly, and we're extending the same thing to the Edge. So it's actually exciting times in the industry. We call it the multicloud era and VMware is enabling our customers what we call smartest path to cloud. >> Well, congratulations, first of all, on the new independent company, VMware, that's great news. You guys now are on your own very valuable company in and of itself, under Dell Technologies now out on the open and we've been covering VMware, theCube's been to VMware every year. And looking at this year's VMware and looking at VMware for the old folks, the veterans VMware has been synonymous with operations, IT operations, running workloads in data centers to power business, enterprise classic innovation for business value. Now with the cloud, you see operations DevOps being discussed in security. You're talking about, and you mentioned SRE the workloads. The game is still the same, but it is shifting landscape wise. You got cloud scale, you mentioned on premises and multi-cloud. So with operations going to full scale, your customers are building and running their businesses on VMware and AWS and other clouds. This is the same game, but different world. Can you just share what's the current similarities and differences from where operations used to be from a workload standpoint. >> John, you're a hundred percent, right. The need for operational scale and discipline is always, there has always been there and now it's extended to potentially lot more complex world of what we call multicloud. In this new world, the whole aspect of operations is no longer the world of system admins, where you would have people pushing buttons to control the infrastructure and it's lot more where infrastructure is now designed to be managed as a code. There is a lot more of what is considered shift left, where more and more of power of orchestrating the infrastructure as given to the developers because they're oftentimes the sort of ones who understand the business logic and understand how the infrastructure is required to scale up and down the applications. And so along those two key trends, there is still a critical element of how a platform is needed for customers to operate that in Miami okay. You can sort of have operational discipline be lost just because you have the paradigm changed and that's what VMware is enabling now with VMware stack, you can manage your entire infrastructure, not just public cloud, but even private cloud as a code, you can create a platform where developers get this freedom and a great experience to leverage any public cloud, to build their services and work closely with DevOps and SRE functions, to make sure that the orchestration of all of their cloud environment in a multicloud environment is available and enabled seamlessly through Kubernetes. This doesn't have to be done through virtual machines anymore it could be virtual machines or Kubernetes orchestrated containers across all clouds. And so bottom line operations has always been critical, but it has been done in a certain way in the world of multicloud it's changed to where it's more and more of infrastructure as a service shift left to developers and cybersecurity is extremely important where it needs to be built into the platform. And that's what VMware solutions are now enabling for our customers. >> Yeah, and for all the young guns coming into the business that have developers, the DevOps is still the same game. You've got developers and you've got operations now at large scale. And I think this whole multi-cloud is really kind of the multi-vendor equation so I think clear synergies and congratulations on the trajectory. I think it's really relevant. Can you take us through on how this means for the businesses, because at VMWorld this year, you guys talked about cross-cloud services. Can you talk about what that is and what does it mean for the customers, and what's the focus at reInvent this year? >> Yeah, so VMware this year at VMworld announced our sort of portfolio for enabling customers to embrace the power of multicloud easily. We call it cross-cloud services and they fit into five major categories. First is our cloud infrastructure that is available through partnership with all major cloud providers. We started with AWS and we expanded with all major cloud providers, including Azure, Google, Ali in China, Oracle, IBM. Secondly, our cloud native platform, Cloud native platform is where it doesn't have to be traditional VM based applications, applications built using modern cloud native technologies container-based, or that can be orchestrated using Kubernetes that are operationalized using our platform where customers can get any Kubernetes on any public cloud and operate them in a consistent and scalable fashion and enable a great developer experience at the same time. Third is networking and security services, which are underlay across both the cloud infrastructure, as well as cloud native services for this cloud management, how infrastructure as a code and shift-left developer function can be enabled through our management technologies designed for both private and public cloud, both VM based or VMware based infrastructure, as well as native public cloud infrastructure. And then lastly, at workspace and Edge services, enabling customers to build today's requirements of people working from anywhere and anywhere workspace experience for a hybrid workforce. So these are our five cloud services, John, that we call collectively as cross-cloud services, which enable customers to embrace the power of multicloud easily. These are modular, easy to acquire services designed to run across all clouds. And obviously for customers looking at leveraging the power of AWS, these services enable you to embrace it AWS at the fastest speed. >> Yeah and I think anything cross-cloud, multi-cloud, the ease of use and choice is key, you have to have choice that's cool. Open source is driving a lot of that, which I want to get to with the Tanzu, but you guys have had a great partnership with AWS, both on a development level, as well as a business partnership. Take us through the evolution of the partnership between VMware and AWS, because I know Raghu was really into this with Pat Gelsinger and then Andy Jassy, we covered that. But if you look at what Amazon web services is doing under Adam's leadership now they're going to set the table for the next 15 years. And you've got Outpost is going to be a big part of that. You've got all of the cloud native high level services inside the cloud, inside AWS as well. So take us through your view of the evolution of the VMware AWS partnership. >> Yeah I mean, AWS and VMware started a partnership for those of you who don't know, we started our partnership about five years ago, where we announced the availability of VMware cloud on AWS, which is all of our fully sort of modernized software defined data centers infrastructure available for running tear one enterprise applications on top of AWS all of their data centers globally. So our software with AWS hardware together as a managed service means customers could get fully modern infrastructure without refactoring any of their applications. They can run on AWS. And that relationship has grown significantly. We have continued to enable more and more of sort of different sized sort of platform infrastructure that we have continually made available. And the business has led to great success. We have at this point in time thousands of customers, joint customers running all of their tier one business applications, whether it's banking to healthcare, to insurance on top of our infrastructure, and it's been great. We then gradually expanded that partnership to other industries. Now we have customers in telcos running major telco cloud on top of our platform, we've expanded our partnership to other solutions. We brought our Tanzu, which is our cloud native platform for managing native cloud services on AWS, in an enterprise fashion, connected to all of their enterprise requirements as well in the marketplace we have brought other offerings, including security services on AWS marketplace for customers to get so over time. >> Hold on Sumit if you don't mind me asking, so you saying that Tanzu Carbon Black and VMware cloud are all in AWS marketplace. >> They're all available in AWS marketplace and they're all available to be transacted through even just the AWS's EDP. So the commercial relationship with AWS has strengthened significantly over time. >> EDP is their sales channel that's their direct. >> EDP is their enterprise agreement that's right. >> So you go to market together with AWS under the marketplace. >> Joint support integration so their customers can get joint support with us. So over time, the technology integration that started has led to strong commercial integrations, helping making sure customers can get one commercial agreement and one support agreement with VMware and AWS together. And that's been great for customers, customers have loved it and we are continuing to build upon it. Your second question was, well, what happens when AWS has new modern native services? And what we have done is for example, at Tanzu Solution, it is integrated with AWS's EKS. So their Kubernetes distribution can be fully operationalized as well as a great developer experience can be created for AWS native services using VMware Tanzu solution. So we are embracing the power of more and more of AWS services for our enterprise solutions. >> You know I love following VMware, especially and AWS. I spoke to companies, both very technical, pragmatic, very smart companies So congratulations on success. I got to ask you from a customer perspective, as you look at the landscape of the commercial side, what are the customers saying? What's the big summary of where they're at? What's the vibe, where's their head, what are they thinking? Take us through some anecdotal customer sentiment or data. >> Yeah, our customers tell us three things consistently. Number one, they say that they have, at this point of time, just decided that they're going to have some kind of a black solution, which will span multiple clouds, which could have public cloud, private cloud and Edge or multiple public clouds. In fact, we just did a recent survey, John and we found that 74% of our customers are already using multiple clouds. And 90 plus percent said that they want that freedom and choice to be able to use cloud of their choice and not be encumbered by any particular sort of just choice that they make. So that's the first trend we see, secondly, customers want to modernize their infrastructure and modernize their applications. They haven't been able to do so over the course of last two years, and modernization is a key requirement and VMware and AWS gives them that ability to do so now at this point in time, very, very quickly. And then third thing we hear is that customers are looking for some solution where cybersecurity is built in it's something where they are standardizing their enterprise requirements via a platform, which has a great experience for the developers, great operational scale and cybersecurity. And these are the three trends John, that VMware is solely focused on as part of our services and solutions and our partnership with AWS. >> Sumit, always great to talk to you. One final point. I want to get your reaction to a VMware has made a couple of big bets in the past decade. One, the deal with Amazon, which opened the door for multicloud, that path is clear. Cloud-scale check the box well done. And the other one was cloud native technologies and Kubernetes specifically, two big bets that don't, that kind of no one kind of saw coming, turns out they turned out pretty well. What's your reaction to that? Would you agree? And how would you talk about those two events? >> Yeah, we at VMware always considered sort of how we are going to keep innovating and the way we see the world is follow where the applications are going. It's pretty simple. Okay we saw that a few years ago where cloud and container technologies are where the applications are going. And we innovated through both our organic investments, as well as inorganic investments to bring our VMware cloud Solutions and Tanzu Solutions. And similarly, John, we're looking at now the next generation of applications where we fast forward three years down the road, we envision a great degree of innovation is going to happen in the Edge. And that's the third sort of area of innovation for us. So that public cloud or multi-cloud cloud native applications, as well as Edge applications can all be orchestrated using VMware's cross-cloud services. >> Sumit Dhawan, president of VMware thanks for coming on theCUBE we appreciate it. Enjoy the rest of the event. I'm John Furrier host of theCUBE. Thanks for watching. (bright upbeat music)

Published Date : Nov 15 2021

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Hello, and welcome back to Great to be here, coming out of the pandemic with Edge, 5g, and the scale of public cloud. This is the same game, and a great experience to Yeah, and for all the young looking at leveraging the power You've got all of the cloud native And the business has led to great success. Black and VMware cloud are So the commercial relationship EDP is their sales EDP is their enterprise So you go to market together with AWS that started has led to strong I got to ask you from and choice to be able to of big bets in the past decade. and the way we see the world Enjoy the rest of the event.

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AWS reInvent 2021 John Kodumal


 

(upbeat music) >> Welcome everyone to theCUBE, continuing coverage of AWS re:Invent 2021. I'm Lisa Martin. We are running one of the industry's most important and largest hybrid tech events this year, two live sets, two remote studios with AWS, and its ecosystem partners. We've got over a hundred guests on the program this year, going deep as we enter the next decade of cloud innovation. We are pleased to welcome for the first time to theCUBE, John Kodumal, the CTO and co-founder of LaunchDarkly. John is here to talk about modern DevOps with feature management. John, welcome to the program. >> Thanks for having me, Lisa. >> Great to have you on the program. Let's talk a little bit about LaunchDarkly. I know it's been on theCUBE a couple of times, but it's been awhile. Give the audience an overview of LaunchDarkly, what it is that you do and what's new. >> Yeah. LaunchDarkly is the leading platform for feature management. We allow developers, product managers, anyone in the practice of building software to leverage feature flags, to deliver better software faster, a better product experiences through the use of feature flags. >> One thing that I noticed on the website is you guys have some big customer names, Square, I also saw Adidas, NBC, at least you've got some pretty big organizations that are relying on LaunchDarkly to deliver and control their software. What can you tell us about it from a customer perspective? >> Yeah. You know, it's an amazing thing. We have over 30% of the Fortune 100 using the LaunchDarkly platform for feature management. And, you know, I think it's been incredible to see how basically anyone building software can leverage feature flags to deliver better customer experiences. So, the companies you named, I mean, they're all over the map in terms of the kinds of products they deliver to consumers from Square to Adidas. I mean, those are totally different companies, but I think the thing that they all have in common is that they're increasingly becoming... They're either already a software company or they're increasingly becoming a software company and that's where we help our customers, the customers that are delivering more digital experiences to their consumers. >> That is table stake these days, you mentioned all software, all companies rather becoming software companies. If they're not, they're probably not going to be around much longer and you're right. You mentioned that's a quite a variety, NBC to Adidas as I talked about there, but in terms of what they have in common, talk to me a little bit about feature management. What is it and how can it help to bridge the divide between the developer folks, the business side of the organization? >> Absolutely. I think the fundamental thing that feature management provides, the simplest thing, that the thing that people first utilize LaunchDarkly for is to separate the processes of deploying software from releasing software. So it used to be in a pre-LaunchDarkly world, when you deploy a new piece of software, you package the artifact up, you put it out on your servers, and then your entire customer base was experiencing that new version of the software. So, if things were going wrong, if there was a bug, something wasn't working right, your blast radius was enormous. Literally, your entire customer base was impacted. And one of the things that LaunchDarkly does, the first thing that we do, the first piece of value that we provide is we help you sort of reduce that risk. So when you release a change, you can deliver that change to a much more targeted, smaller, safer cohort of users, measure the impact of what's going on. Are there any bugs? Are there any performance problems? Or is everything's smooth sailing? And if it is, then you can use LaunchDarkly to rapidly, and with a lot of visibility control, scale that release and scale that roll-out out. And that's the most fundamental value that we provide. >> Big value there. Speaking of value, let's talk about the partnership with LaunchDarkly and AWS. I know you have a lot of experience working with AWS for many years back when you were at Atlassian, but give us an overview of the partnership and that shared developer audience that you're both working with. >> Yeah. I've got a number of years of experience working with AWS. So, you mentioned my time prior to starting LaunchDarkly, I was at Atlassian for many years, and I was at Atlassian and during that time period where Atlassian was switching from traditional hosting providers to public cloud, to AWS specifically, and the capabilities that an unlocked, not only for our operations teams, but for our developers were pretty incredible. One of the things that we launched almost immediately on my team was the ability to like preview environments through AWS hosting and have that experience not happen on the local developers desktop, but rather in the cloud. And that was incredibly helpful for improving our velocity and helping us preview changes. Since starting LaunchDarkly, I mean, we've leveraged cloud and AWS in particular from the earliest days, we started the platform on AWS and we've been consuming more and more services through AWS and seeing more and more value. From a partnership perspective, we're incredibly excited because we have a massive number of customers that are either just beginning their public cloud journey or are making significant migrations or significant infrastructure changes, and they're using the LaunchDarkly platform to control the release of those changes to mitigate risk. We have customers using us to do migrations from one cloud provider to another, or go through modernization efforts and push change out safely as they migrate to a provider like AWS. >> Talk to me about some of the things that you've seen in the last year and a half, 20 months or more probably. Since the pandemic started, we've seen so much acceleration to cloud, so much cloud migration, so many companies, not only becoming software companies because they need to be competitive but understanding it's not why move to the cloud, it's when. How have you helped organizations, you know, from the NBC, the media folks to the retailers, to undergo those migrations safely but quickly in a time of such dynamics? >> Yeah, I mean, that is exactly what we saw during the pandemic, a massive amount of change, not just in the move to digital and digital experiences, but also in the need to sort of adapt to rapidly changing conditions. We had customers in, for example, food delivery that needed to rapidly change the way their software behaved in response to changes in regulations or guidelines around things like COVID. And our platform really was transformative for many of those organizations as they sort of needed to become more flexible and adapt, not only to changing rules and regulations, but changing consumer behavior and changing end-user behavior. So, it was an incredible year. It was a year that was sort of fraught with uncertainty, but it was a year where LaunchDarkly, our platform really helped many of our customers sort of navigate the waters and figure out how to get the experiences they needed to and the change they needed to in front of their customers rapidly. >> Yeah. Rapid being a keyword of the last 20 years, it feels like 20 years, doesn't it? Two years, 40 and slipped there. But talk to me a little bit about some of the other trends that you're seeing from a cloud perspective. We talked about the acceleration of migration. What are some of the other trends that your customers are facing and how is LaunchDarkly helping them to address those trends? >> Yeah. One of the trends that we're seeing is the rapidity of change is forcing companies that even companies that were really software driven at their heart to iterate more rapidly. I think there's this story around modernization that is becoming more and more common where you normally think of modernization as sort of like legacy companies, sort of non software-driven companies, having to make that shift and modernize their software stacks, but the rapid pace of change is it's shifting things into a world where even companies like my own company, like LaunchDarkly are having to modernize our stack. Our company is seven years old. And some of the things that we were doing seven years ago, they've been eclipsed in terms of like processes, tools, technologies, and use. And so we've had to go through modernization as well to keep up with the times and to give our developers the quality of tools and processes that they expect. >> I think that's an important point, John, that you bring up is that modernization isn't just for legacy applications, legacy businesses, and I'll be honest, that's how I normally think about it. I don't think of a company as young as LaunchDarkly needing to modernize, but you bring up a point that really what it is is an ongoing process for businesses in any industry. >> Yeah, absolutely. I mean, if you think about what the landscape looked like seven years ago and you fast forward to today, so many of the practices are different. So even companies like us, we're having to change. I mean, seven years ago, it wasn't really clear that Kubernetes was going to be a platform that was going to end up being the winner and sort of like the orchestration space. And so when we were starting out, none of our workloads were on Kubernetes. And even today, we're not really significantly using Kubernetes, we're sort of like legacy container-based. And that's just us, we're still a startup and we're still able to move pretty rapidly. But even for us, we're having to sort of like revisit the technologies and use and modernize our stack and kind of look around and see what's not working anymore and what we need to change. It's certainly a pace that is massively different from a company that is relying on a legacy software stack, I don't want to pretend like LaunchDarkly is, I would compare us to a company that's moving off of mainframes and COBOL or anything like that, but it's still something that we're cognizant of and something that we have to invest in. >> But you bring up a good point. And as we talk about this when we're talking with any vendor about, from the customer's perspective, it's a journey, it's the same thing that you're talking about here. It's evaluating what you have under the hood, what's working, what needs to be better as the markets change, as the dynamics change, as trends change. >> Yeah. That's exactly how I think about it and that's how a lot of these companies that are becoming more software-driven are thinking about it too. Just sort of like assessing the catalog of tools and technologies and saying what's working, what's not working. And I think one of the trends that we're seeing is that re-evaluation is happening more and more frequently and the frequency of new technologies and tools being adopted is increasing. And so, it's something that you have to spend an enormous amount of effort just to stay ahead of the game and stay ahead of what's modern. The practices that we've determined are really working for organizations. >> Right, exactly. So, I mentioned a few customers by name that work with LaunchDarkly, but can you tell me an example of one of your favorite customer stories that you think really articulate the value that LaunchDarkly is delivering to your customers across industries? >> Yeah. What comes to mind is TrueCar. TrueCar has been a LaunchDarkly customer for a long time. They're great partners of ours. We have a case study up with them. And one of the stories that they talked about was their own cloud migration. They shifted their workloads from one cloud provider to another and feature flags were instrumental in that. So, feature flags allowed them to sort of gate the flow of traffic from one cloud to another and to sort of in real-time assess whether things were working or not as they did that migration. It took a process that would have been incredibly risky and scary, and made it sort of business as usual for that organization. So, that's a company that I think of that really understands the value of LaunchDarkly and has really leveraged us to our full potential. >> Awesome. Something I want to ask you about as well, is this concept of release impact. Compare and contrast that to like the traditional optimization focused A/B Testing. What's the difference? What are the similarities? >> Yeah. You know, A/B Testing has been around for a long time and it's used in software, definitely in the past decade has grown tremendously as a piece of the software development experience. But when I think about the practice of building deep product experiences and contrast that to sort of like A/B testing on a marketing site, you know, testing out the layout of a page, we're testing out which call to action button color ends up creating more engagement. That's a very different world than I'm building a SaaS product and I'm building this a new feature within that SaaS product. Traditionally, you wouldn't really A/B test that. And part of the reason for that is it's really too expensive to build software. And it's not really a reality that most companies have where they can take a team and have them go build a feature for multiple weeks or months, pry it out in production and then say, "You know what, that didn't work. That million dollar expense that we just made. We're just going to roll that back and not use it." So, that's sort of the way I think about the difference between a traditional optimization focused A/B Testing, where it's sort of like smaller bets designed to move the needle on a metric where if it doesn't work, you can turn it off versus these deep product experiences where what you're more interested in is being more quantitative about the impact of that release, but you're not necessarily interested in sort of like A/B testing focused optimization, picking a winner in a short period of time. One of the things that we've realized at LaunchDarkly is those are two separate tasks, they're two separate processes, and they require different analysis and different tools under the hood. And so, we're really excited at LaunchDarkly to be innovating on sort of both fronts, not only just providing a platform for optimization focused A/B Testing, but providing a platform where product managers can be more quantitative about the capabilities that they're building and not thinking about it in terms of optimization, but just in terms of measuring the impact of the work that they're shipping to customers. >> The impact, and of course, it's all outcomes focus as we talk about with customers and vendors and at any industry. Last question, John, for you as we're coming up on re:Invent in-person, what are some of the things that attendees can learn and see at the LaunchDarkly booth? >> Yeah. You're going to learn a lot about, if you visit our booth, you're going to learn a lot about sort of like the direction that we're taking, which is I think the exciting thing about LaunchDarkly as a platform is we really provide two capabilities. For engineering teams, we help you mitigate risks. We help you move more efficiently. That gives you more at bats as a team. It lets you ship more product and see whether it's working. LaunchDarkly also though provide something on the flip side of that, which is the ability for product managers to measure whether the changes that they're making are the right changes for their customers. And when you combine those two things in one platform, you get the ability for the engineering team to have more at bats, to create more change in production and see whether it's working. And then you get product managers the ability to measure the impact on their customers. And you combine that together, and at the end of the day, what LaunchDarkly provides is the ability for you as an organization to deliver business value better, more quickly through the R&D investments that you're making, the software that you're producing. >> And that's critical. I love that baseball analogy, more at bats. Fantastic, John, thank you for joining me talking to the audience about LaunchDarkly, what you're doing, the trends that you're helping customers address, the partnership with AWS, and what folks can learn when they visit the LaunchDarkly booth at re:Invent. We appreciate your time. >> Thank you so much, Lisa. I really enjoyed our conversation. >> Me too, for John Kodumal, I'm Lisa Martin and you're watching theCUBE's continuous coverage of AWS re-Invent 2021. (upbeat music)

Published Date : Nov 15 2021

SUMMARY :

the first time to theCUBE, Great to have you on the program. is the leading platform to deliver and control their software. So, the companies you named, help to bridge the divide that the thing that people and that shared developer audience One of the things that we Talk to me about some of the things and the change they needed to keyword of the last 20 years, and to give our developers that you bring up is that modernization and sort of like the orchestration space. it's the same thing that and the frequency of new that you think really articulate the value and to sort of in real-time assess Compare and contrast that to like that they're shipping to customers. and see at the LaunchDarkly booth? is the ability for you the trends that you're Thank you so much, Lisa. and you're watching theCUBE's

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AWS reInvent Jessica Alexander


 

(upbeat music) >> Hey, welcome to theCUBE's coverage of AWS re:Invent 2021. I'm Lisa Martin, and I'm pleased to be joined by Jessica Alexander, who is the VP of Cloud Solutions Sales and Alliances at CrowdStrike. Jessica, welcome to the program. >> Thank you, Lisa. It's great to be here. >> So we're going to unpack a lot today, some news, what's going on with the threat landscape, what you're seeing across industries, but I want to get started talking a little bit about your team. As I mentioned, VP of Cloud Solutions Sales and Alliances. Talk to me about your team because you have a unique GTM here that I'd like to get into. >> Sure. Thank you, Lisa. Well, we recently launched our new cloud security products, Cloud Workload Protection and Horizon earlier this year. So we wanted to make sure that we accelerated our entry into this new product market, this new addressable market, and so we established not only a cloud sales specialist team that helps our core sellers as well as our partners sell our new cloud security products but we also wanted to make sure it was tightly integrated and aligned with our Cloud Alliances so specifically our co-sell relationship and partnership that we have with AWS. >> Got it. Let's talk about some of the things you mentioned, Aksino acceleration entering into the market. We saw a lot of acceleration in the last 20 months and counting, especially with respect to cloud adoption, digital transformation, but also the threat landscape things have accelerated. Wanted to get some information from you on what you've seen. We've seen and talked to a lot of folks on ransomware stats, you know, it's up nearly 11x in the first half of '21, but you guys have some unique stats and insights on that. Talk to me about what CrowdStrike is seeing with respect to that threat landscape and who it's impacting. >> Sure. You know, we have a unique perspective. CrowdStrike has millions of sensors out in our customer environments, they're feeding trillions of events into the cloud and we're able to correlate this data in real time, so this gives us a very unique perspective into what's happening in adversary activity out in the world. We also get feeds from our incident response teams that are actively responding to issues, as well as our Intel operatives out in the world. So, you know, we correlate these three sources of data into our threat graph in the cloud powered by AWS, which gives us very good insights into activity that we're seeing from an adversary perspective. So we also have a group called the OverWatch team, they are 24 by seven, you know, humans monitoring our cloud and monitoring our customer's networks to detect or, you know, get pre-breach activity information. And what they're seeing is that, you know, over this last year, an adversary is able to enter a network and move laterally into that network within one hour and 32 minutes. Now, you know, this is really fast, especially when you consider that in 2020, that average was four hours and 37 minutes for a threat actor to move laterally, you know, infiltrate a network and then move laterally. So, you know, the themes that we're seeing are adversaries are getting a lot faster and a lot more efficient, and, you know, as more companies are moving to remote work environments, you know, setting up virtual infrastructure for employees to use for work and productivity, you know, that threat landscape becomes more critical. >> Right? It becomes more critical. It becomes bigger. And of course we are in this work from anywhere environment that's going to last or some amount of it will persist permanently. So what you're saying is you're seeing a 4x increase in the speed with which adversaries can get in and laterally move within a network, so dramatically faster in a year over year period, where, so there's been so much flux in every market and of course in our lives, what are some of the things that you're helping customers do to combat this growing challenge? >> Well, it really goes back to being predictive and having that real time snapshot of what's going on and being able to proactively reach out to customers before anything bad happens and, you know, we're also seeing that ransomware continues to be an issue for customers, so, you know, having the ability to prevent these attacks and ransomware from happening in the first place and really taking the advantage that an adversary may have from a speed or intelligence perspective, taking that advantage away by having the Falcon Platform actively monitoring our customer environments is a big advantage. >> So let's talk about, speaking of advantages, what are you guys announcing at re:Invent this year? >> Sure. Well, we have two new service integrations with Amazon EKS, AWS Outpost and AWS Firelands to talk about this year. The cool thing is that, you know, customers are going to get our wonderful breach protection that we have, you know, the gold standard of breach protection, they'll have that available on various cloud services. And what it does is it provides consistent security and simplified operational management across AWS services, as customers extend those from public cloud to the data center, to the edge. And you know, the other great benefit is that it accelerates threat hunting, so we were talking about, you know, being able to predict and see what adversaries are doing. You know, one of the great customer benefits is that they can do that with their own teams and be able to do that on a cloud infrastructure as well. >> And how much of the events of the last 20 months was a catalyst or were catalysts for these integrations that you just mentioned? I imagine the threat landscape growing ransomware becoming a 'when we get hit not if' would have been some of those catalysts. >> Well, you know, we're seeing that the adoption of cloud services, especially for end user computing is growing much faster than traditional on-prem desktops, laptops, as people continue to work remotely and customers need to be, or corporations need to be efficient at how they manage end user computing environments. So, you know, we are seeing that adversary activity is picking up, they're getting smarter about, you know, leveraging cloud services and potential misconfigurations, there're really four key areas that we see customers struggle with, whether it be, you know, the complexity of cloud services, whether it be shadow IT, and a lot of the security folks don't necessarily know where all the cloud services are being deployed, then you've got, you know, kind of the advanced techniques that adversaries are using to get into networks. And then, you know, last but certainly not least is skills shortage. We're finding that a lot of customers want a turnkey solution, where they don't have to have a team of cloud security specialists to respond or handle any misconfigurations or issues that come up. They want to have a turnkey solution, a team that's already watching and reaching out to them to say, "Hey, you may want to look into XYZ and update a policy, or, you know, activate this new, you know, this feature in the platform." >> Yeah. That real time, the ability to have something that's turnkey is critical in this day and age where things are moving so quickly, there's so much being accelerated, good stuff and bad stuff. But also you mentioned that cybersecurity skills gap, which is in its, I think it's in its fifth year now, which is a big challenge for organizations as this scattered, work from anywhere persists as does the growth of the threat landscape. Let's get into now, for, you mentioned the adoption of cloud services has gone up considerably in this interesting time period, how is CrowdStrike helping customers do that securely, migrate from on-prem to the cloud with that security and that confidence that their landscape is protected? >> Yeah, well, we find obviously in the shared responsibility model, the great thing is that, you know, CrowdStrike and AWS team up to help, you know, customers have a better together experience as they migrate to the cloud. AWS is obviously responsible for the security of the cloud and customers are responsible for the security in the cloud. And in speaking with our customers who are moving or have moved to cloud services, and they really want a trusted and simple platform to use when securing their data and applications. So what, you know, they also have hybrid environments that can get complex to support, and, you know, we want to be able to provide them with a unified platform, a unified experience, regardless of where the workload is running or what services that it's using. You know, they have that unified visibility and protection across all of the cloud workloads. We're also, you know, seeing that, especially the reason we're doing this great integration with Outpost and EKS Anywhere is that customers are, you know, taking their cloud services out to their data centers as well as to the edge locations and branch offices, so they want to be able to run EKS on their own infrastructure. So it's important that customers have that portability that regardless of whether it's a laptop or an EC2 instance or an EKS container, you know, they have that portability throughout the continuum of their cloud journey. >> That continuum is absolutely critical as we, you know, talk about cloud and application or continuum from the customer's perspective, the cloud continuum is something that is front and center for customers, I imagine in every industry. >> Oh, for sure, 'cause every industry is adopting cloud maybe at a different speed, maybe for different applications, but, you know, everybody's moving to the cloud. >> So talk to me about what you're announcing with AWS, let's get into a little bit about the partnership that CloudStrike and AWS have, let's unpack that a bit. >> Sure. You know, we've been an AWS advanced technology partner for over five years. We've had our products, we now have six of our CrowdStrike products listed on AWS Marketplace. We're an active co-sell partner and, you know, have our security competency and our well-architected certification. And really it's about building trust with our customers. You know, AWS has a lot of wonderful partner products for customers to use and it's really about building trust that, you know, we're validated, we're vetted, we have a lot of customers who are using our products with AWS, and, you know, I think it's that tight collaboration, for example, if you look at what we're doing with Humio, we've implemented a quick start program, which AWS has to get customers quickly deployed with an integration or a new capability with a partner product. And what this does is it spins up a quick cloud formation template, customer can integrate it very quickly with the AWS Firelands and then, you know, all that log information coming from the AWS containers is easily ingested into the Humio platform. And so, you know, it really reduces the time to get the integration up and running as well as pulling all that data into the Humio platform so that customers can, like we said earlier, go back and threat hunt across, you know, different cloud service components in a quick and easy way. >> Quick and easy is good as is faster time to value. You mentioned the word trust, and, you know, we talk about trust, we've been talking about it for years as it relates to technology, but I'm curious, Jessica, in the last year and a half, if your customer conversations have changed, is trust now even more important than ever as there are so many things in flux, have you noticed any sort of change there in your customer conversations? >> Well, you know, I think trust is extensible. And over the last 10 years, CrowdStrike's done a really great job of building customer trust. And, you know, we started out as, you know, kind of primarily EDR and we've moved into prevention and now we're moving into identity protection and XDR so, you know, I see a pattern that, you know, we've built this amazing core of trust across our existing customers, and as we offer more capabilities, whether it be, you know, cloud security or XDR, identity protection, you know, customers trust us and so they're very willing to say, "ah well, I want to try out these new capabilities that CrowdStrike has because we trust you guys, you know, you've done a lot to protect our brand and, you know, really make our internal teams a lot more efficient and a lot smarter." So, you know, I think while trust is important, it's also something that we get to carry forward as we enter new markets and continue to innovate and provide new capabilities for our customers. >> And really extending that trusted, valued partner relationship that you've already established with customers in every industry. So where can customers go? So the joint GTM customers, and you said products available in the AWS marketplace, but where do you recommend customers go to learn more about how they can work with these joint solutions that CrowdStrike and AWS have together? >> Absolutely. We have a landing page on AWS, if you Google AWS and CrowdStrike, whether it be marketplace or EKS Anywhere, Amazon outposts, we're on all the joint product pages with Amazon, as well as always going to crowdstrike.com and looking up our cloud security products. >> Got it. And last question for you, Jessica, summarize the announcement in terms of business outcomes that it's going to enable your joint customers to achieve. >> Absolutely. You know, I think it goes back to probably the primary reason is complexity. And, you know, with complexity comes risk and blind spots so being able to have a unified platform that no matter where the workload is, or the employee may be, they are protected and have, you know, a unified platform and experience to manage their security risk. >> Excellent. Jessica, thank you so much for coming on the program today, sharing with me, what's new with CrowdStrike, some of the things that you're seeing, and what you're helping customers to accomplish in a very dynamic environment, we appreciate your time and your insights. >> Thank you for having me, Lisa. >> For Jessica Alexander, I'm Lisa Martin, and you're watching theCUBE's coverage of AWS re:Invent 2021. (gentle music)

Published Date : Nov 10 2021

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Zafar Razzacki, Accenture and Jon Allen, AWS | Accenture Executive Summit at AWS reInvent 2019


 

>> Announcer: Live from Las Vegas, it's theCUBE! Covering AWS Executive Summit, brought to you by Accenture. >> Welcome back, everyone, we are wrapping up two days of wall to wall coverage at the Accenture Executive Summit. You are watching theCUBE. I'm your host, Rebecca Knight, and co-hosting alongside of Donald Klein. We have two guests for this segment, we have Zafar Razzacki, he is the managing director Digital Industry X at AWS, welcome to the show. >> Thank you. >> Rebecca: And Jon Allen, global automotive professional services leader at AWS, thank you both for coming on the show! >> Thank you so much, thanks for having us. >> So, first, I'm going to start with you, Zafar, I want to hear both, what you do, what is Digital Industry X? It's so mysterious! (laughter) >> So, Industry X.0 is a fairly new practice inside of Accenture, we focus on all things smart and connected. There's a product segment that focuses on smart and connected products specifically, and then certainly we have to think about engineering, so how do you build those products and how do you automate and make the processes for developing those products smarter, and then processes and operations, how do you actually run those types of businesses? So, I'm new to the practice, I actually joined from a number of years at General Motors, where I worked on mobility and innovation there, and prior to that, spent a number of years at Google, working on innovation and new products there, so happy to be at the firm and excited to think about how we bring these types of skills to the mobility industry and change automotive. >> So, Jon, paint a picture for our viewers. The entire industry is being disrupted, we're changing the way we move around from city to city, we have Uber and Lyft, electric scooters, connected cars, just paint the picture for our viewers about the disruption taking place. >> Sure, I mean, I'll use a line from one of our CEOs in the auto industry, Mara Barra, said we'll see more disruption in the next five years than we've seen in the last twenty-five years, in the automotive industry, and it's really fascinating, seeing what's happening. I think the big disruption is that, automotive industry and automotive makers are no longer traditional metal benders. They see themselves as mobility companies. And they see that they need to integrate with this ecosystem, it's just not about driving your car to one spot to another, but it's a full customer experience, from the moment you get into your car, you get to your location, and then how do you actually get further, maybe, take a Lyft, a scooter, maybe you're not using your car, you're using Uber, so it's fascinating to see how the ecosystem is all integrated in. The auto industry also has shifted that, no longer do they think they should just do it alone. I think we're seeing a lot of partnerships, and they're bringing a lot of small businesses and they're bringing in more innovation, they realize that innovation isn't just happening within their four walls, but they're using a much larger ecosystem to really change and transform mobility across the world. >> So, maybe talk a little bit about how broad this ecosystem is, right, 'cause maybe, you know, in the old time, we had maybe sort of car manufacturers, right, and we had cities. You know, cities made the roads, car manufacturers built the vehicles, right? But now we've got a complicated ecosystem, right? We've got data companies that are playing a role in this, that are driving sort of ride hailing, et cetera, we've also got cities thinking about how they offer traffic services differently. Maybe just talk about some of the things you're seeing around the ecosystem. >> Yeah, I mean, certainly, OEMs are re-imagining their role in the ecosystem, suppliers are also thinking about how they can start to add new value and leverage the data off of their systems. We have to talk about startups in this space as well, I mean, the ecosystem with startups is just growing rapidly, we've talked about Uber and Lyft, they've been a great model for the way a startup can come in and disrupt and grow, but across all aspects, from supply chain, to retail, to in-vehicle technologies, you know, there are so many new entrants, and it's exciting. And it's leading to these types of partnerships where, traditionally, an OEM might have said, I'm going to do it all, now there's this comfort with, I'm going to partner with a startup, I might invest in them, I might put some project dollars into that relationship, and work on co-developing a solution together. >> Yeah, what's amazing, I think, is the customer has a lot more power, maybe than in the past, and so, automotive makers, this unique partnership that's happening, is they're really putting the customer in the center. Customers want a seamless experience, they want to be jumping between different apps or different capabilities, that's what's beautiful about what we're doing in AWS, is we're trying to help these OEMs take that full experience end-to-end. Think of your car as a personal assistant. Think of it as, it can help you get to your job, but it can also help with your personal life as well, and so I think it's fascinating that they're really starting to put the customer at the center to have a better customer experience, and it's no longer just horsepower, and how your car works, but it's really the connected ecosystem that extends, theoretically, beyond your car. So you can connect to your home, you can connect with the rest of your life through your vehicle these days, and I think that's the change. >> So, how will that work? Describe the connected car, what are we really talking about here? >> Wow, you want to take that one first? >> Sure, well, let's contrast it to the non-connected car. >> All right, fair enough! >> I mean, you know, literally, getting in, turning the engine on, and the car was a standalone part of your daily life. But to Jon's point, now, with it being really software-driven and having data able to flow from your vehicle to your home, and be able to automate, you know, turning on your thermostat as you're approaching the home, automatically opening the garage just based on proximity, those types of things. Being able to have the convenience of your favorite playlists and your phone book, bringing that digital life into the car, those weren't possible before the connected car and that technology architecture that we see now. But now, you know, that experience becomes much richer and much more personalized. >> Yeah, and I think, look at it latency, look at an IoT, looking at Edge, fascinating, especially with the introduction of 5G coming out, it's going to completely be a game changer for the rest of this. >> So let's build on that. So the roles of the players in the ecosystem are changing, right, so the role of the car manufacturer's changing, the role of the city is changing, the role of the startup's changing, but it seems like the kind of common theme among all of these is that they're leveraging data in different kinds of ways, I was just wondering, how does AWS help these stakeholders be able to leverage that kind of data? >> That's great. So, my role on professional services for AWS is we help our customers use the AWS services to make it real, whether it's from a proof of concepts all the way to operations. So we use our wonderful partner community like Accenture, and we come in together, and so, for example, say a customer wants to create a personal assistant through the vehicle, using Alexa, using other services, we would go in, maybe with a partner, and a lot of times we love to do it with the customer, with the auto maker, and together build. And again, it might be a concept. There is still a long lead time to create devices to be included in the vehicle, but the great thing about now, Cloud, and some other technologies, seven years was generally the design cycle for a vehicle, you can't do that anymore with new technologies. So we as AWS come in and really help, A, let's envision, let's work backwards from the customer, let's think about what we need to have, help them build, and then later on, actually implement and make it operational. >> Maybe I could just add to that real quick. One of the beauties of this partnership is that we see some of the new technologies that AWS is developing and what's in the pipeline, and our teams are actually working on building demos on top of this, so you know, one example of that is a trip planner that we actually have on display here at the show floor, where we can help a family plan a trip, what are all the things they need to take on that trip, because Alexa knows your shopping preferences, you know, we can recommend the snacks and things that you want to take, we can recommend stops along the way. In the future, when we're all driving electric vehicles, you know, how do you plan out your charging, and take the family to a restaurant while you're waiting thirty minutes for the vehicle to charge, so a lot of those things are realities that we can actually build today based on the technologies that AWS has to offer. >> What are some of the best in class auto makers in the sense of who are really at the cutting edge in terms of working with you both Accenture and AWS in terms of really thinking innovatively and creatively? >> Sure, well, I think everyone across the ecosystem is at that point in time where they recognize, it's time for that transformation to happen. So, you can pick any one of the major brands, and look at great examples of the way they're changing the experience inside of the vehicle. From the integration of different types of personalization offerings, to even, you know, some of the newer entrants, like at Tesla, that's really building vehicles from the ground up focused on software and that customer experience. So I think it's an exciting time across the industry, everyone's really making those changes and you guys are probably a seat at the table in all of those conversations. >> Yeah, I hate to point out one specific, but what I think I've seen a theme is that they recognize to draw talent, they can't do the old way of doing business, right, so they're creating these joint innovation centers with AWS, they have innovation centers kind of off campus of the main campus, they kind of have that Silicon feel, because it's a draw of talent, and they got to make it as exciting to get these new coders and developers in to want to join an automaker. They weren't really necessarily seen as that, the joint automaker, and that's completely transforming especially the rise of the digital, the CTO and the CDO, the chief digital officer, we're seeing that completely change and data science, these are themes maybe ten years ago that really weren't talked about in OEMs, and now they have a seat not only at the table, but they're at the board level. These are conversations at the board level now. >> Absolutely. >> So, one of the things we've all experienced, we all spend a lot of time sitting in traffic, right? Maybe talk a little bit about how are cities getting smarter about kind of using mobility in order to move people across cities and avoid traffic, some of the other problems we all experience. >> Well, I think there's cities as consumers of data, so cities are now having conversations with many of the automakers about leveraging vehicle data to make better decisions about the use of their roadways or how they manage traffic light phasing, so there's a lot of interesting things happening there, where manufacturers are able to share their data to cities, and you know, their city planner teams, the way they're building new roadways, are including a lot of that infrastructure now, where you see technologies like DSRC, that's able to talk to vehicles and help those traffic lights phase accordingly. I think cities are playing a really important role in making those new technologies come to bear. >> And I think it's amazing to see some of the investments in some of the smaller cities. So a few years ago, the Department of Transportation put out a challenge, a smart city challenge, and selected a city to actually be the incubator. But that created all these other cities, from Austin to Columbus to Ohio to you name it, to almost have these PMOs or these centers of excellence to create smart cities, and we talked about the ecosystem at the beginning of the conversation, and it's really enabling these cities to bring in maybe big ideas that weren't able to be brought in before. You know, the Cloud and the technologies we have are really leveling the playing field and giving access to maybe companies that didn't have that kind of compute power before, and that's what we're seeing with the smart cities initiatives, is it's not so expensive anymore, and you can bring in some really brilliant ideas of a small business that is maybe a three person shop that could actually transform. But I think we do need to fix the infrastructure, and we've talked about this as a nation for a while, and we continue to invest in our infrastructure to really enable smart cities. >> We've been talking about these smart cars and how they are going to serve as our personal assistants of the future, but what about safety, too? As an innovative USP? In the sense of, here we are using data to make these cars smarter, more connected, and also safer. >> Right, yeah, I mean I think there's a lot of debates right now on safe the autonomous vehicle and we're learning more as we go along that, I think as a couple use cases that I've seen is, you can sign up for apps to become a smarter driver, right? You see, you get your score, right, with my vehicle I get a report card every month to say how I've actually been doing, and as a parent, I can see how my kids are driving and all that, but I think at the end of the year, and it's kind of, I'll be bold here a little bit, we really don't remember the last time there was a major commercial airline crash in the United States. It makes the six o'clock news. By the time I retire, I make a bold prediction, I can be bold here, that a major car accident in the country, now I might be in a nursing home, could make the evening news. 'Cause we could get to that level of safety in the future, okay? >> Meaning, car accidents are so infrequent-- >> So rare. >> Could be so infrequent, rare, right. Now, I'm not saying it's going to happen near turn, I do have a prediction that if, what we're trying to design today, enables that for the future, I think it's pretty proud to be a part of that, right? Again, I think it's, years down the road, I might be at Shady Pines retirement community at that point, but I really, I mean, you think about how we've been able to do the aviation industry and make it safer, even with the challenges around that, I think in the future we could have that for safety in vehicles in my lifetime. >> I totally agree, and I think that's a big promise of autonomous vehicles, that's what so many people are excited about, you know, traffic accidents are one of the leading causes of death in our country, so to be able to address that through technology, I think, is an exciting promise. We see some of that even today, with all the technology that's being built into the vehicle, there are high standards for minimizing driver distraction, and just imagine that future where, you no longer have to worry about driver distraction. And now our relationship with the vehicle is one where we sit back, we live our lives, you know, there's a statistic that we estimate people will get back 4.5 years of their life that they're not spending behind the wheel locked on the road. You know, those types of things are really exciting to think about. >> Somebody out there will probably correct me on the numbers, but I think 39,000 fatality deaths in the United States was reported by Nets, I think that's the number, but I know that the number of distracted driving is going up, and that's a problem. I mean, people are using their phone, and it's not only phone, it's drinking, it's distracted driving, so anyway-- >> And distracted pedestrians, that's the thing, walking around Boston, everyone's just-- >> That's right, walking around here, you see people on their phone, absolutely. And I think that we are on a, it's amazing to see the changes that have happened around this the last couple years, and I think it's just opened new opportunities for companies that could never have really played in this space, are making a change for us. >> So one of the stories I love to hear about is how these kind of connected car and data capabilities are enabling us to use the infrastructure we've got today better. I mean, we'd all love to jump in a flying taxi and zoom over traffic, et cetera, but there's some concepts like smart carpool lanes, things like that, maybe you can talk a little bit about those and kind of how new business models are being allowed by that. >> Sure, yeah. So metering is one way, where it becomes a smart infrastructure, where you understand the traffic patterns, and it'd be HOV or you pay for it, so you can make the decision if you want to spend $30 to try to get into the city, or be stuck in traffic and take you an hour. And so it's interesting, with the smart infrastructure that's actually occurring, within cities right now that changes on how people will use metered lanes, and that's one thing we're seeing today. But there's also integrations with apps that we use every day to help us give us better insights, obviously, that we all use, to be able to have traffic, but it's the integration with that, imagine being able to have an application integrated with emergency management. So, you know, today people are hitting an app cause waves as a cop on the side of the road, well, we have customers, one customer particular, that wants to make sure that's integrated in a smart way, you know, that if a police car is on the side of the road, how is that really feeding the larger infrastructure? So, yes, there's a whole piece on metering and smart infrastructure, but I think that some of these other businesses are finding ways to integrate things like emergency management and some other pieces to really help reduce traffic flow and make it easier. >> Parking is another great example. >> Parking. >> There are a number of startups out there that have created technologies to help map open parking spaces, so how do you feed that data to the end user to help them make smarter decisions. I think there's another data point, we spend about 30% of our time in our vehicle, is spent just looking for parking. Right, so, how can we help to drive those things down, how can we help make it more efficient to find a parking spot, to even transact for that parking spot, and you might come to a situation where, again, when there's peak traffic, are we bidding for a parking spot? And will a parking spot go to the highest bidder? So these are all opportunities that technology really enables, when we connect the vehicle and are able to feed in that type of data around parking, infrastructure, roadway usage, et cetera. >> Well, Zafar and Jon, this has been a really cool conversation, you have great jobs. It's really neat, re-imagining mobility, yes. Thank you so much for coming on theCUBE. >> Thank you so much. >> Thank you for having us. >> I'm Rebecca Knight for Donald Klein, that wraps up our coverage of the Accenture Executive Summit for theCUBE, thank you so much, and we'll catch you next time.

Published Date : Dec 5 2019

SUMMARY :

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>>Bach from Las Vegas. It's the Q covered AWS executive summit brought to you by extension. >>Welcome back everyone to the cubes live coverage of the Excenture executive summit here at AWS. Reinvent from Las Vegas, Nevada. I'm your host, Rebecca Knight. We are joined by two guests for this segment. We have Greg sly, he is the SVP platform and infrastructure at Verizon. Thank you so much for coming on Greg. Thank you. Happy to be here and almost sad. K he is the managing director, Accenture global network services. Thank you so much. I'm all so Greg, I want to start with you wanting, everyone knows Verizon, it's a household brand. Tell our viewers a little bit just about how big you are, what countries you're in your reach. >>Okay. Well we're a global company. There's about 135 ish thousand employees in the company. The brands and they're, you know, they include Yahoo and AOL and HuffPost and riot and others. So we have a much more global reach with some of those brands overseas for is obviously very well known in the U S and overseas as well. And that's really where our big plays are. Now. We're big in Asia as well with our eCommerce sites and stuff. So it's, it's, it's global and it's everywhere. So, >>so give our viewers an overview of this current state of where you are in your journey to the cloud, the cloud effication of Verizon. >>Sure. So the last probably two years we've really put a lot of focus into moving out of our data centers and into the cloud. We focused primarily on workloads that are right for the cloud because we as during this journey we went, there's obviously huge data lakes and huge amounts of data equipped over two exabytes of data. And trying to move that to the cloud is obviously takes some time. But a lot of our front end apps from anything from, you know, where your order, your phone or where you order services to, whether you're on Yahoo fantasy sports or on finance page, those, those things tend to work well in the cloud and they're built for the cloud for very bursty type workflows. So we spend a lot of time moving a lot of our applications plus all the new Greenfield applications up into the cloud. So we're, we're considerable way down the path now on that. We're now getting to the tail end with these kind of massive data sets on what's our next step for those. And that's what we're working on now. >>Um, well I want to bring you into this conversation a little. What, what are you seeing right now across cross industry, the current state of deployments? >>Yeah, so I mean, just building on what Greg said it's almost a third wave of cloudification that we see now. So you know that we had the desegregation of hardware and software and most operators started to go globally towards cloud and then they sort of had the second way, which was really the own private cloud infrastructures. And now because we are here, you can see clearly the amount of public cloud infrastructure that's starting to come in and become relevant to this deployment. So it's almost a third wave where I see a lot of our clients globally looking at hybrid cloud type models for. And >>that really accelerates that cloudification journey because now you see a lot of workloads moving to a hybrid cloud environment. Just by the size of the ecosystem of suppliers and partners that are involved. We give you a sense of how accelerated this has become. I mean, the last three years I've seen in this event doubling of the number of partners who are just moving their workloads, whether it's compute, storage network to a hybrid cloud in one. So that acceleration has started and we expect in the next two to three years this will become mainstream. That I'm always right. We're been down that exact same journey where we've, we've done a lot of things up into the cloud like in AWS now, but we've also done a private cloud which enabled us as more like a development or a on-prem tool that allowed us to build, learn, and take applications that were not really ready for the cloud, are native for the cloud, build them on prem, wherever, a little bit more freedom to do some things and then learn and then move them up to the public cloud. So we've been down that exact same journey. >>So I also want to ask about a buzzword here, five G five G the arrival of five G. what it means to your industry and whether or not being in the cloud is ness is a necessary prerequisite to really capture all the benefits. >>I'm going to start on me. Sure, go ahead. No, I was just saying if you look at 5g, the reason it's so fundamentally different from previous generations is because 5g opens up a bunch of use cases that traditional TG for genetics did not and the size and skin of those use cases including like billions of devices and having really cool use cases like gaming and health and automotive and robotics in 10 places a huge burden on an infrastructure, which means cloudification does become a massive requisite. The level of skill size devices, latency profiles is something you only get when you are on a cloud infrastructure. So Greg, I agree 100% and this is going to drive new innovation that we've never seen before as we obviously being Verizon. 5g is one of our big, big bats. Obviously. That's one of the things that Andy and Hans talked about yesterday at the announcement here at reinvent and where we're seeing now with clarification, it's, it's literally I think one of the cornerstones of how it's going to work because we're going to have to put so much out to the far edge and out into as close to the customers as we can. >>The only way you're going to do that is through the cloud and using the cloud services like outpost and other services to push that out close to the, to our customers. So 5g and cloud are synonymous. They're going to go hand in hand. It's the only way it's going to work. And when, if I just save one last thing on what Greg said, cloudification was happening anyways and it was a great efficiency driver for all organizations. Five G's almost come in and lit a match and said, here's a lot of revenue opportunities that you can get on top and that has just accelerated >>the whole thing with distribution of five G and cloud. So that that's going to happen. >>Yeah, I think we're really only seeing the beginning. It's so early on in 5g and the journey to the cloud that I think next year's reinvent and the year after that I think we're going to look back and say this was really just the very beginning of what we're learning, what this technology can do for the world. >>I want to ask about innovation and this is something that Andy Jassy talked about in his fireside chat this morning is how AWS maintains its startup mentality even though it is of course a enormous company. How does, how do you think about innovation and approach innovation at Verizon? How do you make sure you are continuing to experiment and push boundaries even though you are a large and complex organization yourself? >>It's a good question. That's something we are always pushing. I think it starts from the top with Hans, he's, he's made one of his key pillars of innovation, of what we have to drive, listening to our customers and building on what they need, but we've spent a lot of time on redefining how we work to adapt to the cloud. So the days of in the past of, you know, we'll do one release every quarter, it's now how many releases a day can you do? And the only way you can do that innovation through bucket testing, through AB testing is literally embracing the cloud and doing small tests here and there on stuff. So it's really now learning from the internet startups, trying to keep that startup mentality in a company the size that's 137,000 employees. But it's building that culture and I think Hans has been a great leader to really drive that, that different way of working. So, >>um, well we've seen a dizzying number of announcements from AWS, new products and new services that are coming out. What are, what is most caught your attention and how are you thinking about how to help clients capture the benefits of what AWS is offering? >>You know, the thing that struck me yesterday when I was looking at the keynote was this is probably the first time there is a recognition in the industry that it's an ecosystem play. And what I mean by that is a lot of the challenges that were seen in the last couple of years around getting 5g mainstream, getting all these things in the market was who does it, who supports them and this whole ecosystem and yesterday's announcement where you know Andy enhance and other carriers like water, phone and so on are coming in and saying, you know what? Let's do this together. Let's collaborate. To me that really hit the Mark because as you start building specific use cases to make this real for a consumer like us, you will see that an ecosystem plays the only way to make this a reality. And that's what really struck me. If you look at Waveland, if you look at local zones, all the announcements that were done yesterday, all of them require app development communities, escalates session partnerships. It requires hardware partnerships, services firms. It requires of omic Accenture to come in and do this secret sauce. So there's lot of things that have to >>be done there. And I believe that's what really caught my eye, that it's an ecosystem. Now you have the amount of collaboration going forward. Is going to be unprecedented because no one company is going to be able to do all of it. >>So how do we, you're both technology veterans. I mean you're just babes. You're, you're just teenagers of course. But thinking about how different it is today versus when you were just beginning your careers in terms of, I mean we have this idea of this cutthroat competitive world of technology, but as you said, there is, these companies need each other. I mean they're there, they're competing of course, but they also desperately need each other to make sure their business models are successful. So can you just describe this landscape for, for our viewers in terms of what you've seen as changes and whether or not these changes are for the good? >>Well, starting in the mainframe days, which is where I started and then kind of went wound, don't, you know, windows NT and the distributed compute, you're right, it was very do it ourselves. We're the only ones that could do it. You have to hide everything from all your competitors because we're providing a solution and nobody sees anybody else a secret sauce. And obviously protecting IP was key. Now we've seen open source take a much broader stroke across the canvas and we've also now everyone's got what are we best at and how do we use that rather than trying to be all things to everybody and building partnerships. So you're right, we have partnerships with company that we compete with, but we also have relationships. We need to work together to make this happen. So it is completely different from what it was 10 years ago, 20 years ago on how you're collaborating on one part of a company who should come. >>Competing is one area, but you're actually collaborating to build a product to go to market together at another one. So it's really interesting. I mean the market forces have changed dramatically. I mean, I remember when I was in my telecom operator days with BT, we used to as great selling or love technology, we used to start in the labs and in the labs we use engineering was a sort of bread and butter. And then this focus on customer centricity in the last couple of years around so much choice, so much availability of solutions in the market. And as Greg said, the collaboration is a must do now. And that's why that focus changed for us. And I see now this customer centricity becoming so important that what does the end user really want? And then that comes with it and realization that says, okay, I am not able to provide this by myself, but I do know how to solve for it. >>And that's when you have to bring in others who can create a solution. You're absolutely right because you know, 10 years ago, 1520 years ago, technology was still so new. Most people weren't comfortable yet and really knew what it could do or what they wanted. And it was a room full of architects designing what it was going to be. Now it's a room full of customers telling you what they want and going out. So it's completely changed now where we'll build what the customer, what we think the customer needs. Now we're building what the customer tells us they want. So it's been a one 80 >>so Greg, I know before the cameras were rolling, you were talking about how you'd been to this conference years ago and now just the growth that it has experienced has really shocked your, your sphere system. Um, what kinds of conversations are you having? What are the messages that you're hearing, a particular letter that are particularly resonant to you right now? This idea of the fourth industrial revolution. Do you buy it? >>I absolutely buy it and it's not just drinking the Koolaid because I work at Verizon. It's actually seeing what's possible in health. What's possible in gaming, automotive industry. Like you were saying at the beginning, it's one thing that struck me in Pedder was through the conversation we were having of how many people I've met here and when I was walking through the expo downstairs I was like, Oh, we have a relationship with them now. We have relationship with them. There's like half the floor down there that we have some sort of relationship with that were other customer or a partner or providing services to that. It's, it's, it's changed where before you'd have a booth and you're like, how many people can we get over there? Now it's like how do we get a booth with our partners that we can talk about a common solution that we're providing back? >>So it's, it's been amazing from like it reinvent four or five years ago it was like one hotel was still pretty full up to like four or five hotels now with with 65,000 people or something. It's, it's amazing. But, but the conversations before too used to be, we can only talk if we go into a private room over here. It's now that there's so many people and so many conversations and they're like, Oh let me pull them all in. Let me pull Rebecca cause we're all talking about the same thing now. So it's become more open. There's still sure there's IP and things we have to protect and we all have our company strategies, but there's now there's so much collaboration, there's a lot more conversations going on now. I mean the focus will now move to how do we operationalize this industrial revolution because that's where a lot of engineering horsepower, a lot of scaling would have to happen in terms of, it would be great to launch health as a service or gaming as a service and all of these things. >>But you know when things go wrong, which Deville in the early years of adoption, somebody is going to have to take the call, somebody is going to have to manage the customers. Somebody who's going to have to, because that's where the test would happen in terms of okay this is going to stick and this is going to work. So to me the next two to three years of this event will be around how do I operationalize and scale what we've now started? Cause I think that's where the rubber is going to hit the road. And I think even at Accenture we see this with all our work. It's moving more and more towards how do I monetize the use cases, how do I now build on it? How do I implement at scale? So that's, that's really what I see happening >>coming up. We were, we're on, we're on the cusp of 2020 there's so many new emerging technologies and of course the old technologies which are still pretty new machine learning, AI, IOT. What are some of the exciting trends that you're looking at coming in next year and the next three to five years in terms of your business and an industry wide? Two ML? >>Well for me there's obviously the stuff that we're talking about with five G and waving, but one that really struck me at this conference was how we're going to be treating data differently or I should say storage of data differently. Where before it was like buy huge storage devices and you'd have petabytes and petabytes or exabytes of data in a data somewhere, data centers somewhere. It's now distributed out to the far edge. It's, it's going to be much more in the cloud, much more dispersed. Obviously that's going to bring challenges around, you know, with, with GDPR, with, with, you know, the, the California protection act, all of those that are coming as well of how we're going to deal with that. So absolutely the 5g and the announcements went on yesterday. But in my slice of the world, looking at how are we going to manage, transform, handle, distribute data and how we're going to protect user's privacy through all of that is really interesting. And I think a new field that we're, it's just changing so rapidly day to day >>and one that's really part of our national conversation too in terms of privacy and security. >>Well I think to me the key trend would be adjacencies. And what I mean by that is we've always been a little bit siloed traditionally in terms of, you know, there is a telco industry solution and then there is a mining solution and then there is a automotive solution, right? And the technology is blurring these lines. Now, you know, like as Greg said, I can have a intelligent 5g conversation with a gentleman, car manufacturing company that I wouldn't have dreamed of having a couple of years ago. So that trend is set to accelerate because 5g edge compute, all of these things are going to be more and more applicable to adjacent industries. And this is why I always believe the telecom sector has a pivotal role, almost a orchestrator role that says as these industries look for solutions we have those, we just haven't adapted and customized are social. That I think would be a big trend. I see other industries are going to cash in on what we've done. >>I'm all, Greg, thank you so much for coming on the cube. A really fascinating conversation. Oh, pleasure. I'm Rebecca Knight. Stay tuned for more of the cubes live coverage of the Accenture executive summit. Coming up in just a little bit.

Published Date : Dec 4 2019

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executive summit brought to you by extension. I'm all so Greg, I want to start with you wanting, So we have a much more global reach with some of those so give our viewers an overview of this current state of where you are in your journey are right for the cloud because we as during this journey we went, there's obviously huge data lakes and huge What, what are you seeing right now across cross industry, And now because we are here, you can see clearly the amount of public cloud I mean, the last three years I've seen in this event doubling of the number of partners So I also want to ask about a buzzword here, five G five G the arrival of five G. what So Greg, I agree 100% and this is going to drive new Five G's almost come in and lit a match and said, here's a lot of revenue opportunities that you can So that that's going to happen. It's so early on in 5g and the journey to the cloud How does, how do you think about innovation and approach innovation at Verizon? And the only way you can do that innovation through bucket testing, through AB testing is literally help clients capture the benefits of what AWS is offering? by that is a lot of the challenges that were seen in the last couple of years around And I believe that's what really caught my eye, that it's an ecosystem. So can you just describe this landscape for, for our viewers in terms of don't, you know, windows NT and the distributed compute, you're right, it was very do And I see now this customer centricity becoming so important that what And that's when you have to bring in others who can create a solution. so Greg, I know before the cameras were rolling, you were talking about how you'd been to this conference years ago There's like half the floor down there that we have some sort of relationship with that were other customer or a partner I mean the focus will now move to how So to me the next two to three years of this event will be around how do I operationalize and scale and of course the old technologies which are still pretty new machine learning, AI, Obviously that's going to bring challenges around, you know, with, I see other industries are going to cash in on what we've done. I'm all, Greg, thank you so much for coming on the cube.

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Kiran Bhageshpur, Igneous Systems - AWS re:Invent 2016 - #reInvent - #theCUBE


 

(uplifting music) >> Narrator: Partners. Now, here are your hosts, John Furrier and Stu Miniman. >> US Amazon Web Services re:Invent 2016 their annual conference. 32,000 people, record setting number. I'm John Furrier, Stu Miniman co-host in theCUBE for three days of wall-to-wall coverage. Day two, day one of the conference our next guest is Kiran Bhageshpur, who's the CEO and co-founder of Igneous Systems. He was a hot startup in the, I don't want to say storage area, kind of disrupting storage in a new way. Kiran great to see you, thanks for coming on theCUBE. >> Thanks a lot, glad to be here, John. >> So, you're living the dream the cloud dream, it's not a nightmare for you because you're one of the progressive new ways. I want to get your thoughts on Andy Jassy's Keynote because he really lays out the new mindset of the cloud. Your startup that you founded with your team is doing something kind of, I won't say contrarian, some might say contrarian, but contrarians usually become the big winners, like Amazon was a contrarian now they're obviously the winning. So, take a minute to explain what you guys are doing. You're funded by Madrona Ventures and NEA, New Enterprise Associates, great backers, smart. Your track record at Isilon, you know the business. Take a minute to describe what you guys are doing. >> Great, yes I will. So, Igneous Systems was founded to really deliver cloud services to the enterprise data center for data-centric workloads. So what to we mean by that? With cloud services, just like with Amazon, customers don't buy hardware, license software. They do not monitor or manage your infrastructure. They consume it across API and they pay for it by the drip rather than the drink. Similarly, the same case with us but we make that all available within a customer's data center itself. And we focus on sort of data-centric, data heavy workloads. I don't know whether you saw James Hamilton's-- >> Yeah. >> Speech yesterday, but he also talked about the same thing that Mary Meeker talked about earlier this year which is an overwhelming amount of data generated today is machine generated and machine consumed and that's growing really rapidly. And our view is the same techniques that have made Amazon so powerful and so valuable are needed out at the edge or on-premise, close to where users and machines are generating and using the data. So that's kind of what we do. Very much the cloud model taken out to the enterprise data center. So, think of it as a hybrid. >> Kiran, let's talk about storage and where it lives because I think something that many people miss is that cloud typically starts with very compute heavy types of applications and we know that data is tough to move. I mean, Amazon rolled out a truck to show how they move 100 petabyes. And not just to show it, this is a new product they had 'cause customers do want to be able to migrate data and that's really tough and takes a lot of time. You mentioned IoT at the edge, they announced kind of query services on your data up in S3, so what are you hearing from customers? You know, kind of large data from your previous jobs. Where's the data living, where's data being created, where does data need to be worked on and how does that play into what you're doing? >> That's a great question Stu. What we find with customers, especially the one's with large and growing data sets is there is still a challenge of not just how to go store it but how to go process that on the fly. On a camera today or a next generation microscope could produce tens of terabytes of data per hour and that is not stuff that you can move across the internet to the cloud. And so the ask and the call from customers is to be able to go ingest that, curate that, process that locally and the cloud still has a very compelling role to play as a distribution mechanism and for a sharing mechanism of that data. I found it pretty wild that a big part of Andy Jassy's Keynote was for the first time they talked about hybrid and acknowledged the fact that it is the cloud and cloud-like techniques out in the enterprise data center. So, I look at that as hugely validating what we have been talking about which is bringing cloud native paradigms into the enterprise data center. >> Let's talk about that operational model because what you're highlighting and what Jassy pointed out is an operational model now for IT. >> Kiran: Yep. >> How are you guys creating value for customers? And be specific, is it, 'cause the on-prem is not going away, we've talked about this before and certainly VMware sees the cloud but also on-prem too. What is the value for customers? Because now this operational model of on the cloud is there, one way-- >> Yes. >> But how do I get cloud inside my data center? >> The way we do that is, very similar to the cloud operating model, right? So, we sell customers essentially an annual subscription service and that service is delivered using appliances that are purpose-built. Think of it as, like snowball, if you will, that goes into the customers data centers fully managed by our software running in our cloud. So, for a customer point of view, it happens to live within their data center, but they are consuming it pretty much the same way that they would consume a cloud service. That's the value, it's the same tool chains, the same programming paradigms that they are used to with, say, a native OS. But within their data centers at lower latencies addressing the same things that Andy Jassy brought up, which is you need a truck to go move large amounts of data. >> Well, I want to also bring up James Hamilton's presentation. You mentioned that yesterday one of the key points he made was that scaling up for these peak loads like they have on the Friday's, their Prime Friday spikes, they do instantly and elastic is a big deal we know that. His point though was they would have to provision on bare metal or in the data center months in advance to even rationalize what that peak could be which still is an unknown number. So, the scale point and provisioning is a huge headache for customers, so that's why that's relevant. How do you guys answer that claim when you say, "Hey, I need stuff to be done fast, "I don't have time to provision"? How do you guys, do you address that at all? How do you talk to that specific point? >> We take care of the provisioning and the additional expansion and shrinking of capacity within the customer's data center, because just like Amazon monitors their infrastructure users in the data center, we do that for our infrastructure within the customer's data center, and therefore we can react to go scale up or scale down. But then there's another point to the whole thing, which is the interesting thing is the elasticity is much more important for compute as opposed to data. Data just linearly grows, you never throw that stuff away. The things that you captured, the processing is highly elastic and you might want to do some additional processing and burst out and so on. So, that's another aspect of hybrid we see with our customers which is, I want my work flow here, I want to be able to burst out to the public cloud for that peak capacity that I don't want to have infrastructure locally for. >> So Kiran, sorry. So James Hamilton's presentation talks a lot about, just that hyper scale. They claim they've got the most scale and therefore nobody else should do anything because oversimplifying a little bit, but we've got the best price, we've got the whole stack, give you all the solutions. You talk to enterprises. Scale means different things for different applications for what I need to get done, what I have. What does that really mean to you? How does that hybrid piece fit in to the whole scale discussion? >> So, a lot of what we do is really ride on the coattails of the Amazon and the Google and the Microsoft because everyone has access to the same raw components, hard drives and CPUs and so on and so forth. And then the question is how do you go assemble those in a form factor that is appropriate for that particular use case? If you're going to go build a data center that's one level of scale, but if you look at a vast majority of applications and enterprises, their scales are much smaller. So, we literally look at taking a rack of infrastructure which might have, say, 40 servers and a couple of switches in sheet metal and shrinking that to a 4U form factor which has got 60 of our nano servers which has got switches and has got sheet metal. So, it's shrinking the whole thing down. The economy's of scale are still quite compelling because we use the exact same raw materials from the same suppliers to the cloud guys, right? And the real difference in cost is how things are put together and how they are operationalized. In which case, we are much more like Amazon than not. >> The other thing that's really interesting to watch, if you look at Amazon's storage move, is storage is in a silo, they've now got all these services that I can start doing this. How does the enterprise look at that? How does the solution like yours enable us to be able to use our data more? >> I absolutely think there is a palpable need for and desire for those sorts of new paradigms in the enterprise data center too because what you can do with not just storage but with lambda and with a bunch of other advanced services on top of that, what that really does is allows enterprises and customers to just focus on what is differentiated to them. This is the whole low-code, no-code moment, if you will, right, movement, and that's a compelling trend. It is something that we've actively embraced. We've got our architecture enables that on day one and that's kind of the way you're going to go build applications now onwards. >> So will we see lambda functions calling things on your end? >> Stay tuned. I think my, yeah, stay tuned. >> That's a smile, that's a yes. (laughs) Talk about the drivers in your business, 'cause you guys are new, you're a startup. For the folks watching you're making some bets, big bets obviously funded by some pretty big venture capitalists out there. What is your big bet? Is it true private cloud is going to emerge on-premise? Is the bet that cloud adoption with scalable compute and storage is going to be unmanaged or manageless or serverless, what's the big bet? >> So our bet is the cloud is going to win and I mean the cloud paradigm, which means consuming infrastructure by the drip rather than the drink across APIs. Flexibility, agility is going to win. One answer which is very compelling is the public cloud today. We believe that similar patterns will exist on the on-premise world and we believe we are very well positioned to supply that thing. And the infrastructure which shrinks would be very traditional infrastructure and software technology stacks which has really existed in the enterprise data center for the last 20 years. That will shrink and everything will look similar as in highly flexible, highly scalable, very easy to go put things together and you're going to have very similar patterns in both the public cloud and within your data center. >> Our Wikibon research team is looking at the practitioner side of the market. One of the things they're observing is, among a lot of things, is that you're seeing AWS teams come together. We're seeing Accenture was on earlier talking about the same dynamic. That's the pattern that we're seeing is these teams are coming together, some handful of people, the pizza box teams-- >> Yep. >> As Jeff Bezos calls it, growing into fully functional bigger teams. So, depending upon that progression, what's your advice to practitioners? And how do you add value into this momentum of as they scratch their head go, "Okay, we're going to go to the cloud"? So they know that's the mandate. How do you help them and why should they look at your solution and where do you fit into that? >> So one of the things customers and partners tell us is we are a great on-ramp to the cloud if you will. Everybody wants to embrace the new programming patterns, new programming paradigms and many people have taken that big leap and done the full shift in one step. You've heard Finra, you've heard Capital One all of these guys talk, but not everyone is that far out there. So what we sort of become for these folks is a stepping stone. We are on-premise. It allows them to get used to it. They start using the same patterns that can scale there. There can decide what workflows remain local and why and what go there, and that's our view. We very much live in they hybrid world to burst out to the world, bring it back as appropriate. >> Kiran thanks so much for coming on theCUBE, we really appreciate it, we're getting the break but I do want to ask one personal question. You're back in the entrepreneurial zeal again, you've got the startup, you have some capital but you're not loaded with cash, a good amount to achieve what you need to do. What's it like for you right now? I mean, what do you believe in? What's your guiding principles and what's it like to get back on the entrepreneurial treadmill again? >> You know, it's actually quite exhilarating and liberating to be back in a startup environment because it forces you to focus on what is important what is urgent and important at all points in time, and a guiding principle for us is less is more. Let's be driven by customers and do what is required there and then slowly extend that out. And actually, being a startup and not having infinite money to throw like, large legacy players would frees you from trying to do too many things and focus on only what is important and that's really key to success. >> And how are you making the decisions as an executive like, product-wise? Is it more agile, are you guys doubling down? >> Very, very agile, we can move very quickly. Since we are delivering a service, we are continuously updating infrastructure just like Amazon does within their data center so we can turn around very, very quickly. So I'm very impressed the fact that the Amazon rolls out 1,000 new features this year, but I can see how that is possible at scale and that's what we're doing. >> At Isilon you were very successful scaling up that generation of web scale, we saw that with Facebook and the Apples of the world. What's different now than then? Just in the short years between the web scalers dominating to now full Multi-Cloud, Hybrid Cloud cloud. In your mind, what's different about the landscape out there? Share your thoughts. >> I think there's a couple of things. One of them is Isilon was incredible, was a very useful infrastructure, was something that was easy to deploy, but it was still that something you built, you managed, you owned, if you will. The big transition is away from that, from build to consume and not worry about that infrastructure at all. And that is not something that you can retrofit into an existing architecture, you have to start from scratch to go do that. So, that's the biggest number one. Two, second one is just the scale is bigger. You heard Andy Jassy talk about the exobyte moving problem and he commented on the fact that exobytes are not all that rare and he's true because you go back 10 years ago, maybe four companies had an exobyte problem. It's now a lot more than that. And so the scale is two or three orders of magnitude larger than when Isilon was growing up. >> Scales at table stakes and consumption of infrastructure, that's a dev-ops ethos gone mainstream. >> Yes. >> Thanks so much for sharing. We're live here in Las Vegas for Amazon re:Invent. I'm John Furrier, Stu Miniman, we're back with more live coverage, three days of wall-to-wall coverage. theCUBE will be right back. (upbeat electronic music) (relaxing guitar music)

Published Date : Dec 1 2016

SUMMARY :

John Furrier and Stu Miniman. Kiran great to see you, thanks for coming on theCUBE. So, take a minute to explain what you guys are doing. Similarly, the same case with us but he also talked about the same thing and how does that play into what you're doing? and that is not stuff that you can move Let's talk about that operational model and certainly VMware sees the cloud but also on-prem too. that goes into the customers data centers So, the scale point and provisioning and the additional expansion and shrinking of capacity What does that really mean to you? from the same suppliers to the cloud guys, right? How does the enterprise look at that? and that's kind of the way you're going to go I think my, yeah, stay tuned. Talk about the drivers in your business, So our bet is the cloud is going to win One of the things they're observing is, and where do you fit into that? and done the full shift in one step. a good amount to achieve what you need to do. and that's really key to success. and that's what we're doing. Just in the short years between the web scalers dominating and he commented on the fact that exobytes of infrastructure, that's a dev-ops ethos gone mainstream. we're back with more live coverage,

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Subbu Iyer, Aerospike | AWS re:Invent 2022


 

>>Hey everyone, welcome to the Cube's coverage of AWS Reinvent 2022. Lisa Martin here with you with Subaru ier, one of our alumni who's now the CEO of Aerospike. Sabu. Great to have you on the program. Thank you for joining us. >>Great as always, to be on the cube. Luisa, good to meet you. >>So, you know, every company these days has got to be a data company, whether it's a retailer, a manufacturer, a grocer, a automotive company. But for a lot of companies, data is underutilized, yet a huge asset that is value added. Why do you think companies are struggling so much to make data a value added asset? >>Well, you know, we, we see this across the board when I talk to customers and prospects. There's a desire from the business and from it actually to leverage data to really fuel newer applications, newer services, newer business lines, if you will, for companies. I think the struggle is one, I think one the, you know, the plethora of data that is created, you know, surveys say that over the next three years data is gonna be, you know, by 2025, around 175 zetabytes, right? A hundred and zetabytes of data is gonna be created. And that's really a, a, a growth of north of 30% year over year. But the more important, and the interesting thing is the real time component of that data is actually growing at, you know, 35% cagr. And what enterprises desire is decisions that are made in real time or near real time. >>And a lot of the challenges that do exist today is that either the infrastructure that enterprises have in place was never built to actually manipulate data in real time. The second is really the ability to actually put something in place which can handle spikes yet be cost efficient if you'll, so you can build for really peak loads, but then it's very expensive to operate that particular service at normal loads. So how do you build something which actually works for you, for both you, both users, so to speak? And the last point that we see out there is even if you're able to, you know, bring all that data, you don't have the processing capability to run through that data. So as a result, most enterprises struggle with one, capturing the data, you know, making decisions from it in real time and really operating it at the cost point that they need to operate it at. >>You know, you bring up a great point with respect to real time data access. And I think one of the things that we've learned the last couple of years is that access to real time data, it's not a nice to have anymore. It's business critical for organizations in any industry. Talk about that as one of the challenges that organizations are facing. >>Yeah. When, when, when we started Aerospike, right when the company started, it started with the premise that data is gonna grow, number one, exponentially. Two, when applications open up to the internet, there's gonna be a flood of users and demands on those applications. And that was true primarily when we started the company in the ad tech vertical. So ad tech was the first vertical where there was a lot of data both on the supply side and the demand side from an inventory of ads that were available. And on the other hand, they had like microseconds or milliseconds in which they could make a decision on which ad to put in front of you and I so that we would click or engage with that particular ad. But over the last three to five years, what we've seen is as digitization has actually permeated every industry out there, the need to harness data in real time is pretty much present in every industry. >>Whether that's retail, whether that's financial services, telecommunications, e-commerce, gaming and entertainment. Every industry has a desire. One, the innovative companies, the small companies rather, are innovating at a pace and standing up new businesses to compete with the larger companies in each of these verticals. And the larger companies don't wanna be left behind. So they're standing up their own competing services or getting into new lines of business that really harness and are driven by real time data. So this compelling pressures, one, the customer exp you know, customer experience is paramount and we as customers expect answers in, you know, an instant in real time. And on the other hand, the way they make decisions is based on a large data set because you know, larger data sets actually propel better decisions. So there's competing pressures here, which essentially drive the need. One from a business perspective, two from a customer perspective to harness all of this data in real time. So that's what's driving an inces need to actually make decisions in real or near real time. >>You know, I think one of the things that's been in short supply over the last couple of years is patients we do expect as consumers, whether we're in our business lives, our personal lives that we're going to be getting, be given information and data that's relevant, it's personal to help us make those real time decisions. So having access to real time data is really business critical for organizations across any industries. Talk about some of the main capabilities that modern data applications and data platforms need to have. What are some of the key capabilities of a modern data platform that need to be delivered to meet demanding customer expectations? >>So, you know, going back to your initial question Lisa, around why is data really a high value but underutilized or underleveraged asset? One of the reasons we see is a lot of the data platforms that, you know, some of these applications were built on have been then around for a decade plus and they were never built for the needs of today, which is really driving a lot of data and driving insight in real time from a lot of data. So there are four major capabilities that we see that are essential ingredients of any modern data platform. One is really the ability to, you know, operate at unlimited scale. So what we mean by that is really the ability to scale from gigabytes to even petabytes without any degradation in performance or latency or throughput. The second is really, you know, predictable performance. So can you actually deliver predictable performance as your data size grows or your throughput grows or your concurrent user on that application of service grows? >>It's really easy to build an application that operates at low scale or low throughput or low concurrency, but performance usually starts degrading as you start scaling one of these attributes. The third thing is the ability to operate and always on globally resilient application. And that requires a, a really robust data platform that can be up on a five, nine basis globally, can support global distribution because a lot of these applications have global users. And the last point is, goes back to my first answer, which is, can you operate all of this at a cost point? Which is not prohibitive, but it makes sense from a TCO perspective. Cuz a lot of times what we see is people make choices of data platforms and as ironically their service or applications become more successful and more users join their journey, the revenue starts going up, the user base starts going up, but the cost basis starts crossing over the revenue and they're losing money on the service, ironically, as the service becomes more popular. So really unlimited scale, predictable performance always on, on a globally resilient basis and low tco. These are the four essential capabilities of any modern data platform. >>So then talk to me with those as the four main core functionalities of a modern data platform. How does aerospace deliver that? >>So we were built, as I said, from the from day one to operate at unlimited scale and deliver predictable performance. And then over the years as we work with customers, we build this incredible high availability capability which helps us deliver the always on, you know, operations. So we have customers who are, who have been on the platform 10 years with no downtime for example, right? So we are talking about an amazing continuum of high availability that we provide for customers who operate these, you know, globally resilient services. The key to our innovation here is what we call the hybrid memory architecture. So, you know, going a little bit technically deep here, essentially what we built out in our architecture is the ability on each node or each server to treat a bank of SSDs or solid state devices as essentially extended memory. So you're getting memory performance, but you're accessing these SSDs, you're not paying memory prices, but you're getting memory performance as a result of that. >>You can attach a lot more data to each node or each server in your distributed cluster. And when you kind of scale that across basically a distributed cluster you can do with aerospike, the same things at 60 to 80% lower server count and as a result 60 to 80% lower TCO compared to some of the other options that are available in the market. Then basically, as I said, that's the key kind of starting point to the innovation. We layer around capabilities like, you know, replication change, data notification, you know, synchronous and asynchronous replication. The ability to actually stretch a single cluster across multiple regions. So for example, if you're operating a global service, you can have a single aerospace cluster with one node in San Francisco, one northern New York, another one in London. And this would be basically seamlessly operating. So that, you know, this is strongly consistent. >>Very few no SQL data platforms are strongly consistent or if they are strongly consistent, they will actually suffer performance degradation. And what strongly consistent means is, you know, all your data is always available, it's guaranteed to be available, there is no data lost anytime. So in this configuration that I talked about, if the node in London goes down, your application still continues to operate, right? Your users see no kind of downtime and you know, when London comes up, it rejoins the cluster and everything is back to kind of the way it was before, you know, London left the cluster so to speak. So the op, the ability to do this globally resilient, highly available kind of model is really, really powerful. A lot of our customers actually use that kind of a scenario and we offer other deployment scenarios from a higher availability perspective. So everything starts with HMA or hybrid memory architecture and then we start building out a lot of these other capabilities around the platform. >>And then over the years, what our customers have guided us to do is as they're putting together a modern kind of data infrastructure, we don't live in a silo. So aerospace gets deployed with other technologies like streaming technologies or analytics technologies. So we built connectors into Kafka, pulsar, so that as you're ingesting data from a variety of data sources, you can ingest them at very high ingest speeds and store them persistently into Aerospike. Once the data is in Aerospike, you can actually run spark jobs across that data in a, in a multithreaded parallel fashion to get really insight from that data at really high, high throughput and high speed, >>High throughput, high speed, incredibly important, especially as today's landscape is increasingly distributed. Data centers, multiple public clouds, edge IOT devices, the workforce embracing more and more hybrid these days. How are you ex helping customers to extract more value from data while also lowering costs? Go into some customer examples cause I know you have some great ones. >>Yeah, you know, I think we have, we have built an amazing set of customers and customers actually use us for some really mission critical applications. So, you know, before I get into specific customer examples, let me talk to you about some of kind of the use cases which we see out there. We see a lot of aerospace being used in fraud detection. We see us being used in recommendations and since we use get used in customer data profiles or customer profiles, customer 360 stores, you know, multiplayer gaming and entertainment, these are kind of the repeated use case digital payments. We power most of the digital payment systems across the globe. Specific example from a, from a specific example perspective, the first one I would love to talk about is PayPal. So if you use PayPal today, then you know when you actually paying somebody your transaction is, you know, being sent through aero spike to really decide whether this is a fraudulent transaction or not. >>And when you do that, you know, you and I as a customer not gonna wait around for 10 seconds for PayPal to say yay or me, we expect, you know, the decision to be made in an instant. So we are powering that fraud detection engine at PayPal for every transaction that goes through PayPal before us, you know, PayPal was missing out on about 2% of their SLAs, which was essentially millions of dollars, which they were losing because, you know, they were letting transactions go through and taking the risk that it, it's not a fraudulent transaction with the aerospace. They can now actually get a much better sla and the data set on which they compute the fraud score has gone up by, you know, several factors. So by 30 x if you will. So not only has the data size that is powering the fraud engine actually grown up 30 x with Aerospike. Yeah. But they're actually making decisions in an instant for, you know, 99.95% of their transactions. So that's, >>And that's what we expect as consumers, right? We want to know that there's fraud detection on the swipe regardless of who we're interacting with. >>Yes. And so that's a, that's a really powerful use case and you know, it's, it's a great customer, great customer success story. The other one I would talk about is really Wayfair, right? From retail and you know, from e-commerce. So everybody knows Wayfair global leader in really, you know, online home furnishings and they use us to power their recommendations engine and you know, it's basically if you're purchasing this, people who bought this but also bought these five other things, so on and so forth, they have actually seen the card size at checkout go by up to 30% as a result of actually powering their recommendations in G by through Aerospike. And they, they were able to do this by reducing the server count by nine x. So on one ninth of the servers that were there before aerospace, they're now powering their recommendation engine and seeing card size checkout go up by 30%. Really, really powerful in terms of the business outcome and what we are able to, you know, drive at Wayfair >>Hugely powerful as a business outcome. And that's also what the consumer wants. The consumer is expecting these days to have a very personalized, relevant experience that's gonna show me if I bought this, show me something else that's related to that. We have this expectation that needs to be really fueled by technology. >>Exactly. And you know, another great example you asked about, you know, customer stories, Adobe, who doesn't know Adobe, you know, they, they're on a, they're on a mission to deliver the best customer experience that they can and they're talking about, you know, great customer 360 experience at scale and they're modernizing their entire edge compute infrastructure to support this. With Aerospike going to Aerospike, basically what they have seen is their throughput go up by 70%, their cost has been reduced by three x. So essentially doing it at one third of the cost while their annual data growth continues at, you know, about north of 30%. So not only is their data growing, they're able to actually reduce their cost to actually deliver this great customer experience by one third to one third and continue to deliver great customer 360 experience at scale. Really, really powerful example of how you deliver Customer 360 in a world which is dynamic and you know, on a dataset which is constantly growing at north, north of 30% in this case. >>Those are three great examples, PayPal, Wayfair, Adobe talking about, especially with Wayfair when you talk about increasing their cart checkout sizes, but also with Adobe increasing throughput by over 70%. I'm looking at my notes here. While data is growing at 32%, that's something that every organization has to contend with data growth is continuing to scale and scale and scale. >>Yep. I, I'll give you a fun one here. So, you know, you may not have heard about this company, it's called Dream 11 and it's a company based out of India, but it's a very, you know, it's a fun story because it's the world's largest fantasy sports platform and you know, India is a nation which is cricket crazy. So you know, when, when they have their premier league going on, you know, there's millions of users logged onto the dream alone platform building their fantasy lead teams and you know, playing on that particular platform, it has a hundred million users, a hundred million plus users on the platform, 5.5 million concurrent users and they have been growing at 30%. So they are considered a, an amazing success story in, in terms of what they have accomplished and the way they have architected their platform to operate at scale. And all of that is really powered by aerospace where think about that they are able to deliver all of this and support a hundred million users, 5.5 million concurrent users all with you know, 99 plus percent of their transactions completing in less than one millisecond. Just incredible success story. Not a brand that is you know, world renowned but at least you know from a what we see out there, it's an amazing success story of operating at scale. >>Amazing success story, huge business outcomes. Last question for you as we're almost out of time is talk a little bit about Aerospike aws, the partnership GRAVITON two better together. What are you guys doing together there? >>Great partnership. AWS has multiple layers in terms of partnerships. So you know, we engage with AWS at the executive level. They plan out, really roll out of new instances in partnership with us, making sure that, you know, those instance types work well for us. And then we just released support for Aerospike on the graviton platform and we just announced a benchmark of Aerospike running on graviton on aws. And what we see out there is with the benchmark, a 1.6 x improvement in price performance and you know, about 18% increase in throughput while maintaining a 27% reduction in cost, you know, on graviton. So this is an amazing story from a price performance perspective, performance per wat for greater energy efficiencies, which basically a lot of our customers are starting to kind of talk to us about leveraging this to further meet their sustainability target. So great story from Aero Aerospike and aws, not just from a partnership perspective on a technology and an executive level, but also in terms of what joint outcomes we are able to deliver for our customers. >>And it sounds like a great sustainability story. I wish we had more time so we would talk about this, but thank you so much for talking about the main capabilities of a modern data platform, what's needed, why, and how you guys are delivering that. We appreciate your insights and appreciate your time. >>Thank you very much. I mean, if, if folks are at reinvent next week or this week, come on and see us at our booth. We are in the data analytics pavilion. You can find us pretty easily. Would love to talk to you. >>Perfect. We'll send them there. So Ira, thank you so much for joining me on the program today. We appreciate your insights. >>Thank you Lisa. >>I'm Lisa Martin. You're watching The Cubes coverage of AWS Reinvent 2022. Thanks for watching.

Published Date : Dec 7 2022

SUMMARY :

Great to have you on the program. Great as always, to be on the cube. So, you know, every company these days has got to be a data company, the, you know, the plethora of data that is created, you know, surveys say that over the next three years you know, making decisions from it in real time and really operating it You know, you bring up a great point with respect to real time data access. on which ad to put in front of you and I so that we would click or engage with that particular the way they make decisions is based on a large data set because you know, larger data sets actually capabilities of a modern data platform that need to be delivered to meet demanding lot of the data platforms that, you know, some of these applications were built on have goes back to my first answer, which is, can you operate all of this at a cost So then talk to me with those as the four main core functionalities of deliver the always on, you know, operations. So that, you know, this is strongly consistent. the way it was before, you know, London left the cluster so to speak. Once the data is in Aerospike, you can actually run you ex helping customers to extract more value from data while also lowering So, you know, before I get into specific customer examples, let me talk to you about some 10 seconds for PayPal to say yay or me, we expect, you know, the decision to be made in an And that's what we expect as consumers, right? really powerful in terms of the business outcome and what we are able to, you know, We have this expectation that needs to be really fueled by technology. And you know, another great example you asked about, you know, especially with Wayfair when you talk about increasing their cart onto the dream alone platform building their fantasy lead teams and you know, What are you guys doing together there? So you know, we engage with AWS at the executive level. but thank you so much for talking about the main capabilities of a modern data platform, Thank you very much. So Ira, thank you so much for joining me on the program today. Thanks for watching.

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Tomer Shiran, Dremio | AWS re:Invent 2022


 

>>Hey everyone. Welcome back to Las Vegas. It's the Cube live at AWS Reinvent 2022. This is our fourth day of coverage. Lisa Martin here with Paul Gillen. Paul, we started Monday night, we filmed and streamed for about three hours. We have had shammed pack days, Tuesday, Wednesday, Thursday. What's your takeaway? >>We're routed final turn as we, as we head into the home stretch. Yeah. This is as it has been since the beginning, this show with a lot of energy. I'm amazed for the fourth day of a conference, how many people are still here I am too. And how, and how active they are and how full the sessions are. Huge. Proud for the keynote this morning. You don't see that at most of the day four conferences. Everyone's on their way home. So, so people come here to learn and they're, and they're still >>Learning. They are still learning. And we're gonna help continue that learning path. We have an alumni back with us, Toron joins us, the CPO and co-founder of Dremeo. Tomer, it's great to have you back on the program. >>Yeah, thanks for, for having me here. And thanks for keeping the, the best session for the fourth day. >>Yeah, you're right. I like that. That's a good mojo to come into this interview with Tomer. So last year, last time I saw you was a year ago here in Vegas at Reinvent 21. We talked about the growth of data lakes and the data lake houses. We talked about the need for open data architectures as opposed to data warehouses. And the headline of the Silicon Angle's article on the interview we did with you was, Dremio Predicts 2022 will be the year open data architectures replace the data warehouse. We're almost done with 2022. Has that prediction come true? >>Yeah, I think, I think we're seeing almost every company out there, certainly in the enterprise, adopting data lake, data lakehouse technology, embracing open source kind of file and table formats. And, and so I think that's definitely happening. Of course, nothing goes away. So, you know, data warehouses don't go away in, in a year and actually don't go away ever. We still have mainframes around, but certainly the trends are, are all pointing in that direction. >>Describe the data lakehouse for anybody who may not be really familiar with that and, and what it's, what it really means for organizations. >>Yeah. I think you could think of the data lakehouse as the evolution of the data lake, right? And so, you know, for, for, you know, the last decade we've had kind of these two options, data lakes and data warehouses and, you know, warehouses, you know, having good SQL support, but, and good performance. But you had to spend a lot of time and effort getting data into the warehouse. You got locked into them, very, very expensive. That's a big problem now. And data lakes, you know, more open, more scalable, but had all sorts of kind of limitations. And what we've done now as an industry with the Lake House, and especially with, you know, technologies like Apache Iceberg, is we've unlocked all the capabilities of the warehouse directly on object storage like s3. So you can insert and update and delete individual records. You can do transactions, you can do all the things you could do with a, a database directly in kind of open formats without getting locked in at a much lower cost. >>But you're still dealing with semi-structured data as opposed to structured data. And there's, there's work that has to be done to get that into a usable form. That's where Drio excels. What, what has been happening in that area to, to make, I mean, is it formats like j s o that are, are enabling this to happen? How, how we advancing the cause of making semi-structured data usable? Yeah, >>Well, I think first of all, you know, I think that's all changed. I think that was maybe true for the original data lakes, but now with the Lake house, you know, our bread and butter is actually structured data. It's all, it's all tables with the schema. And, you know, you can, you know, create table insert records. You know, it's, it's, it's really everything you can do with a data warehouse you can now do in the lakehouse. Now, that's not to say that there aren't like very advanced capabilities when it comes to, you know, j s O and nested data and kind of sparse data. You know, we excel in that as well. But we're really seeing kind of the lakehouse take over the, the bread and butter data warehouse use cases. >>You mentioned open a minute ago. Talk about why it's, why open is important and the value that it can deliver for customers. >>Yeah, well, I think if you look back in time and you see all the challenges that companies have had with kind of traditional data architectures, right? The, the, the, a lot of that comes from the, the, the problems with data warehouses. The fact that they are, you know, they're very expensive. The data is, you have to ingest it into the data warehouse in order to query it. And then it's almost impossible to get off of these systems, right? It takes an enormous effort, tremendous cost to get off of them. And so you're kinda locked in and that's a big problem, right? You also, you're dependent on that one data warehouse vendor, right? You can only do things with that data that the warehouse vendor supports. And if you contrast that to data lakehouse and open architectures where the data is stored in entirely open formats. >>So things like par files and Apache iceberg tables, that means you can use any engine on that data. You can use s SQL Query Engine, you can use Spark, you can use flin. You know, there's a dozen different engines that you can use on that, both at the same time. But also in the future, if you ever wanted to try something new that comes out, some new open source innovation, some new startup, you just take it and point out the same data. So that data's now at the core, at the center of the architecture as opposed to some, you know, vendors logo. Yeah. >>Amazon seems to be bought into the Lakehouse concept. It has big announcements on day two about eliminating the ETL stage between RDS and Redshift. Do you see the cloud vendors as pushing this concept forward? >>Yeah, a hundred percent. I mean, I'm, I'm Amazon's a great, great partner of ours. We work with, you know, probably 10 different teams there. Everything from, you know, the S3 team, the, the glue team, the click site team, you know, everything in between. And, you know, their embracement of the, the, the lake house architecture, the fact that they adopted Iceberg as their primary table format. I think that's exciting as an industry. We're all coming together around standard, standard ways to represent data so that at the end of the day, companies have this benefit of being able to, you know, have their own data in their own S3 account in open formats and be able to use all these different engines without losing any of the functionality that they need, right? The ability to do all these interactions with data that maybe in the past you would have to move the data into a database or, or warehouse in order to do, you just don't have to do that anymore. Speaking >>Of functionality, talk about what's new this year with drio since we've seen you last. >>Yeah, there's a lot of, a lot of new things with, with Drio. So yeah, we now have full Apache iceberg support, you know, with DML commands, you can do inserts, updates, deletes, you know, copy into all, all that kind of stuff is now, you know, fully supported native part of the platform. We, we now offer kind of two flavors of dr. We have, you know, Dr. Cloud, which is our SaaS version fully hosted. You sign up with your Google or, you know, Azure account and, and, and you're up in, you're up and running in, in, in a minute. And then dral software, which you can self host usually in the cloud, but even, even even outside of the cloud. And then we're also very excited about this new idea of data as code. And so we've introduced a new product that's now in preview called Dr. >>Arctic. And the idea there is to bring the concepts of GI or GitHub to the world of data. So things like being able to create a branch and work in isolation. If you're a data scientist, you wanna experiment on your own without impacting other people, or you're a data engineer and you're ingesting data, you want to transform it and test it before you expose it to others. You can do that in a branch. So all these ideas that, you know, we take for granted now in the world of source code and software development, we're bringing to the world of data with Jamar. And when you think about data mesh, a lot of people talking about data mesh now and wanting to kind of take advantage of, of those concepts and ideas, you know, thinking of data as a product. Well, when you think about data as a product, we think you have to manage it like code, right? You have to, and that's why we call it data as code, right? The, all those reasons that we use things like GI have to build products, you know, if we wanna think of data as a product, we need all those capabilities also with data. You know, also the ability to go back in time. The ability to undo mistakes, to see who changed my data and when did they change that table. All of those are, are part of this, this new catalog that we've created. >>Are you talk about data as a product that's sort of intrinsic to the data mesh concept. Are you, what's your opinion of data mesh? Is the, is the world ready for that radically different approach to data ownership? >>You know, we are now in dozens of, dozens of our customers that are using drio for to implement enterprise-wide kind of data mesh solutions. And at the end of the day, I think it's just, you know, what most people would consider common sense, right? In a large organization, it is very hard for a centralized single team to understand every piece of data, to manage all the data themselves, to, you know, make sure the quality is correct to make it accessible. And so what data mesh is first and foremost about is being able to kind of federate the, or distribute the, the ownership of data, the governance of the data still has to happen, right? And so that is, I think at the heart of the data mesh, but thinking of data as kind of allowing different teams, different domains to own their own data to really manage it like a product with all the best practices that that we have with that super important. >>So we we're doing a lot with data mesh, you know, the way that cloud has multiple projects and the way that Jamar allows you to have multiple catalogs and different groups can kind of interact and share data among each other. You know, the fact that we can connect to all these different data sources, even outside your data lake, you know, with Redshift, Oracle SQL Server, you know, all the different databases that are out there and join across different databases in addition to your data lake, that that's all stuff that companies want with their data mesh. >>What are some of your favorite customer stories that where you've really helped them accelerate that data mesh and drive business value from it so that more people in the organization kind of access to data so they can really make those data driven decisions that everybody wants to make? >>I mean, there's, there's so many of them, but, you know, one of the largest tech companies in the world creating a, a data mesh where you have all the different departments in the company that, you know, they, they, they were a big data warehouse user and it kinda hit the wall, right? The costs were so high and the ability for people to kind of use it for just experimentation, to try new things out to collaborate, they couldn't do it because it was so prohibitively expensive and difficult to use. And so what they said, well, we need a platform that different people can, they can collaborate, they can ex, they can experiment with the data, they can share data with others. And so at a big organization like that, the, their ability to kind of have a centralized platform but allow different groups to manage their own data, you know, several of the largest banks in the world are, are also doing data meshes with Dr you know, one of them has over over a dozen different business units that are using, using Dremio and that ability to have thousands of people on a platform and to be able to collaborate and share among each other that, that's super important to these >>Guys. Can you contrast your approach to the market, the snowflakes? Cause they have some of those same concepts. >>Snowflake's >>A very closed system at the end of the day, right? Closed and very expensive. Right? I think they, if I remember seeing, you know, a quarter ago in, in, in one of their earnings reports that the average customer spends 70% more every year, right? Well that's not sustainable. If you think about that in a decade, that's your cost is gonna increase 200 x, most companies not gonna be able to swallow that, right? So companies need, first of all, they need more cost efficient solutions that are, you know, just more approachable, right? And the second thing is, you know, you know, we talked about the open data architecture. I think most companies now realize that the, if you want to build a platform for the future, you need to have the data and open formats and not be locked into one vendor, right? And so that's kind of another important aspect beyond that's ability to connect to all your data, even outside the lake to your different databases, no sequel databases, relational databases, and drs semantic layer where we can accelerate queries. And so typically what you have, what happens with data warehouses and other data lake query engines is that because you can't get the performance that you want, you end up creating lots and lots of copies of data. You, for every use case, you're creating a, you know, a pre-joy copy of that data, a pre aggregated version of that data. And you know, then you have to redirect all your data. >>You've got a >>Governance problem, individual things. It's expensive. It's expensive, it's hard to secure that cuz permissions don't travel with the data. So you have all sorts of problems with that, right? And so what we've done because of our semantic layer that makes it easy to kind of expose data in a logical way. And then our query acceleration technology, which we call reflections, which transparently accelerates queries and gives you subsecond response times without data copies and also without extracts into the BI tools. Cause if you start doing bi extracts or imports, again, you have lots of copies of data in the organization, all sorts of refresh problems, security problems, it's, it's a nightmare, right? And that just collapsing all those copies and having a, a simple solution where data's stored in open formats and we can give you fast access to any of that data that's very different from what you get with like a snowflake or, or any of these other >>Companies. Right. That, that's a great explanation. I wanna ask you, early this year you announced that your Dr. Cloud service would be a free forever, the basic DR. Cloud service. How has that offer gone over? What's been the uptake on that offer? >>Yeah, it, I mean it is, and thousands of people have signed up and, and it's, I think it's a great service. It's, you know, it's very, very simple. People can go on the website, try it out. We now have a test drive as well. If, if you want to get started with just some sample public sample data sets and like a tutorial, we've made that increasingly easy as well. But yeah, we continue to, you know, take that approach of, you know, making it, you know, making it easy, democratizing these kind of cloud data platforms and, and kinda lowering the barriers to >>Adoption. How, how effective has it been in driving sales of the enterprise version? >>Yeah, a lot of, a lot of, a lot of business with, you know, that, that we do like when it comes to, to selling is, you know, folks that, you know, have educated themselves, right? They've started off, they've followed some tutorials. I think generally developers, they prefer the first interaction to be with a product, not with a salesperson. And so that's, that's basically the reason we did that. >>Before we ask you the last question, I wanna just, can you give us a speak peek into the product roadmap as we enter 2023? What can you share with us that we should be paying attention to where Drum is concerned? >>Yeah. You know, actually a couple, couple days ago here at the conference, we, we had a press release with all sorts of new capabilities that we, we we just released. And there's a lot more for, for the coming year. You know, we will shortly be releasing a variety of different performance enhancements. So we'll be in the next quarter or two. We'll be, you know, probably twice as fast just in terms of rock qu speed, you know, that's in addition to our reflections and our career acceleration, you know, support for all the major clouds is coming. You know, just a lot of capabilities in Inre that make it easier and easier to use the platform. >>Awesome. Tomer, thank you so much for joining us. My last question to you is, if you had a billboard in your desired location and it was going to really just be like a mic drop about why customers should be looking at Drio, what would that billboard say? >>Well, DRIO is the easy and open data lake house and, you know, open architectures. It's just a lot, a lot better, a lot more f a lot more future proof, a lot easier and a lot just a much safer choice for the future for, for companies. And so hard to argue with those people to take a look. Exactly. That wasn't the best. That wasn't the best, you know, billboards. >>Okay. I think it's a great billboard. Awesome. And thank you so much for joining Poly Me on the program, sharing with us what's new, what some of the exciting things are that are coming down the pipe. Quite soon we're gonna be keeping our eye Ono. >>Awesome. Always happy to be here. >>Thank you. Right. For our guest and for Paul Gillin, I'm Lisa Martin. You're watching The Cube, the leader in live and emerging tech coverage.

Published Date : Dec 1 2022

SUMMARY :

It's the Cube live at AWS Reinvent This is as it has been since the beginning, this show with a lot of energy. it's great to have you back on the program. And thanks for keeping the, the best session for the fourth day. And the headline of the Silicon Angle's article on the interview we did with you was, So, you know, data warehouses don't go away in, in a year and actually don't go away ever. Describe the data lakehouse for anybody who may not be really familiar with that and, and what it's, And what we've done now as an industry with the Lake House, and especially with, you know, technologies like Apache are enabling this to happen? original data lakes, but now with the Lake house, you know, our bread and butter is actually structured data. You mentioned open a minute ago. The fact that they are, you know, they're very expensive. at the center of the architecture as opposed to some, you know, vendors logo. Do you see the at the end of the day, companies have this benefit of being able to, you know, have their own data in their own S3 account Apache iceberg support, you know, with DML commands, you can do inserts, updates, So all these ideas that, you know, we take for granted now in the world of Are you talk about data as a product that's sort of intrinsic to the data mesh concept. And at the end of the day, I think it's just, you know, what most people would consider common sense, So we we're doing a lot with data mesh, you know, the way that cloud has multiple several of the largest banks in the world are, are also doing data meshes with Dr you know, Cause they have some of those same concepts. And the second thing is, you know, you know, stored in open formats and we can give you fast access to any of that data that's very different from what you get What's been the uptake on that offer? But yeah, we continue to, you know, take that approach of, you know, How, how effective has it been in driving sales of the enterprise version? to selling is, you know, folks that, you know, have educated themselves, right? you know, probably twice as fast just in terms of rock qu speed, you know, that's in addition to our reflections My last question to you is, if you had a Well, DRIO is the easy and open data lake house and, you And thank you so much for joining Poly Me on the program, sharing with us what's new, Always happy to be here. the leader in live and emerging tech coverage.

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Sam Pierson & Monte Denehie, Talend | AWS re:Invent 2022


 

(upbeat music) (air whooshing) >> Good afternoon, cloud nerds, and welcome back to beautiful Las Vegas, Nevada. We are at AWS re:invent day four. Afternoon of day four here on theCUBE. I'm Savannah Peterson, joined by my fabulous cohost, Paul Gillin. Paul, you look sharp today. How you doing? >> Oh, you're just as fabulous, Savannah. You always look sharp. >> I appreciate that. They pay you enough to keep me buttered up over here at- (Paul laughing) It's wonderful. >> You're holding up well. >> Yeah, thank you. I am excited about our next conversation. Two fabulous gentlemen. Please welcome Sam and Monty, welcome to the show. >> Thank you. >> And it was great. Of the PR 2%, the most interesting man alive. (Paul and Savannah laughing) >> In person. Yeah, yeah. >> In the flesh. Our favorite guests so far. So how's the show been for you guys? >> Sam: It's been phenomenal. >> Just spending a lot of time with customers and partners and AWS. It's been great. It's been great. >> It is great. It's really about the community. It feels good to be back. >> Monty: Eating good food, getting my steps in above goals. >> I feel like the balance is good. We walk enough of these convention centers that you can enjoy the libations and the delicious food that's in Las Vegas and still not go home feeling like a cow. It is awesome. It's a win-win. >> To Sam's point though, meeting with customers, meeting with other technology providers that we may be able to partner with. And most importantly, in my role especially, meeting with all of our AWS key stakeholders in the partnership. So yeah, it's been great. >> Everyone's here. It's just different having a conversation in person. Even like us right now. So just in case folks aren't familiar, tell me about Talend. >> Yeah. Well, Talend is a data integration company. We've been around for a while. We have tons of different ways to get data from point A to point B, lots of different sources, lots of different connectors, and it's all about creating accessibility to that data. And then on top of that, we also have a number of solutions around governance, data health, data quality, data observability, which I think is really taking off. And so that's kind of how we're changing the business here. >> Casual change, data and governance. I don't know if anyone's talking about that at all on the snow floor. >> Been on big topic here. We've had a lot of conversations with the customers about that. >> So governance, what new dynamics has the cloud introduced into data governance? >> Well, I think historically, customers have been able to have their data on-prem. They put it into things like data lakes. And now having the flexibility to be able to bring that data to the clouds, it opens up a lot of doors, but it also opens up a lot of risks. So if you think about the chief data officer role, where you have, okay, I want to be able to bring my data to the users. I want to be able to do that at scale, operationally. But at the same time you have a tension then between the governance and the rules that really restrict the way that you can do that. Very strong tension between those two things. >> It really is a delicate balance. And especially as people are trying to accelerate and streamline their cloud projects, a lot to consider. How do you all help them do that? Monty, let's go to you. >> Yeah, we keep saying data, data, what is it really? It's ones and zeros. In this day and age, everything we see, we touch, we do, we either use data, or we create data, and then that... >> Savannah: We are data quite literally. >> We literally are data. And so then what you end up with is all these disparate data silos and different applications with different data, and how do you bring all that together? And that's where customers really struggle. And what we do is we bring it all together, and we make it actionable for the customer. We make it very simple for them to take the data, use it for the outcomes that they're looking for in their business initiatives. >> Expand on that. What do you mean make it actionable? Do you tag it? Do you organize it in some way? What's different about your approach? >> I mean, it's a really flexible platform. And I think we're part of a broader ecosystem. Even internally, we are a data driven company. Coming into the company in April, I was able to come in and get this realtime view of like, "Hey, here's where our teams are." And it's all in front of me in a Tableau dashboard that's populated from Talend integration, bringing data out of our different systems, different systems like Workday where we're giving offers out to people. And so everything from managing headcount to where our AWS spend is, all of that stuff. >> Now, we've heard a lot of talk about data and in fact the keynote yesterday that was focused mainly on data and getting data out of silos. How do you play with AWS in that role? Because AWS has other data integration partners. >> Sam: For sure. >> What's different about your relationship? Yeah. >> Go ahead. >> Yeah, we've had a strong relationship with AWS for many years now. We've got more than 80 connectors into the different AWS services. So we're not new to the AWS game. We align with the sales teams, we align with the partner teams, and then of course, we align with all the different business units and verticals so that we can enact that co-sell motion together with AWS. >> Sam: Yeah. And I think from our product standpoint, again, just being a hyper flexible platform, being able to put, again, any different type of source of data, to any type of different destination, so things like Redshift, being able to bring data into those cloud data warehouses is really how we do that. And then I think we have between bringing data from A to B, we're also able to do that along a number of different dimensions. Whether that's just like, "Hey, we just need to do this once a day to batch, all the way down to event driven things, streaming and the like. >> That customization must be really valuable for your customers as well. So one of the big themes of the show has been cost reduction. Obviously with the economic times as we're potentially dipping our toes into as well, is just in general, always wanting to increase margins. How do you help customers cut cost? >> Well, it's cost cutting, but it's also speed to market. The faster you can get a product to market, the faster you can help your customers. Let's say healthcare life sciences, pharmaceutical companies, patient outcomes. >> Great and timely example there. >> Patient outcomes, how do they get drugs to market quicker? Well, AstraZeneca leveraged our platform along with AWS. And they even said >> Cool. >> for every dollar that they spend on data initiatives, they get $40 back. That's a billion dollars >> Wow. >> savings by getting a drug to market one month faster. >> Everybody wins. >> How do you accelerate that process? >> Well, by giving them the right data, taking all the massive data that I mentioned, siloed in everywhere, and making it so that the data scientists can take all of this data and make use of it, makes sense of it, and move their drug production along much quicker. >> Yeah. And I think there's other things too like being very flexible in the way that it's deployed. Again, I think like you have this historical story of like, it takes forever for data to get updated, to get put together. >> Savannah: I need it now. And in context. >> And I think where we're coming from is almost more of a developer focus where your jobs are able to be deployed in any way you want. If you want to containerize those, you want to scale them, you need to schedule them that way. We plug into a lot of different ecosystems. I think that's a differentiation as well. >> I want to hang out on this one just for a second 'cause it's such a great customer success story and so powerful. I mean, in VC land, if you can take a dollar and make two, they'll give you a 10x valuation, 40. That is so compelling. I mean, do you think other customers could expect that kind of savings? A billion dollars is nothing to laugh at especially when we're talking about developing a vaccine. Yeah, go for it, Sam. >> It really depends on the use case. I think what we're trying to do is being able to say, "Hey, it's not just about cost cutting, but it's about tailoring the offerings." We have other customers like major fast food vendors. They have mobile apps and when you pull up that mobile app and you're going to do a delivery, they want to be able to have a customized offering. And it's not like mass market, 20% off. It's like, they want to have a very tailored offer to that customer or to that person that's pulling open that app. And so we're able to help them architect and bring that data together so that it's immediately available and reliable to be able to give those promotions. >> We had ARP on the show yesterday. We're talking about 50 million subscribers and how they customize each one of their experiences. We all want it to be about us. We don't want that generic at... Yeah, go for it, Paul. >> Oh, okay. >> Yeah. >> Well, I don't want to break break the rhythm here, but one area where you have differentiated, about two years ago you introduced something called the trust score. >> Sam: Yeah. >> Can you explain what that is and how that has resonated with your customers? >> Yeah, let's talk about this. >> Yeah, the thing about the trust score is, how many times have you gotten a set of data? And you look at it and you say, "Where did you get this data? Something doesn't look right here." And with the trust score, what we're able to do is quantify and value the different attributes of the data. Whether it's how much this is being used. We can profile the data, and we have a trust score that runs over time where you can actually then look at each of these data sets. You can look at aggregates of data sets to then say... If you're the data engineer, you can say, "Oh my, something has gone wrong with this particular dataset." Go in, quickly pull up the data. You can see if some third party integration has polluted your data source. I mean, this happens all the time. And I think if you sort of compare this to the engineering world, you're always looking to solve those problems sooner, earlier in the chain. You don't want your consumer calling you saying, "Hey, I've got a problem with the data, or I've got a problem- >> You don't want them to know there was ever a problem in theory. >> Yeah, the trust score helps those data engineers and those people that are taking care of the data address those problems sooner. >> How much data does somebody need to be able to get to the point where they can have a trust score? If you know what I'm trying to say. How do we train that? >> I mean, it can be all the way from just like a single data source that's getting updated, all the way to very large complex ones. That's where we've introduced this hierarchy of data sets. So it's not just like, "Hey, you've got a billion data sources here and here are the trust scores." But it's like, you can actually architect this to say like, "Okay, well, I have these data sets that belong to finance." And then finance will actually get, "Here's the trust score for these data sets that they rely on." >> What causes datasets to become untrustworthy? >> Yeah. Yeah. I mean, it happens all the time. >> A of different things, right? >> In my history, in the different companies that I've been at, on the product side, we have seen different integrations that maybe somebody changes something. In upstream, some of those integrations can actually be quite brittle. And as a consumer of that data, it's not necessarily your fault, but that data ends up getting put into your production database. All of a sudden your data engineering team is spending two days unwinding those transactions, fixing the data that's in there. And all the while, that bad data that's in your production system, is causing a problem for somebody that is ultimately relying on that. >> Is that usually a governance problem? >> I think governance is probably a separate set of constraints. This is sort of the tension between wanting to get all of the data available to your consumers versus wanting to have the quality around it as well. >> It's tough balance. And I think that it's really interesting. Everybody wants great data, and you could be making decisions that affect people's wellness, quite frankly. >> For sure. >> Very dramatically if you're ill-informed. So that's very exciting. >> To your point, we are all data. So if the data is bad, we're not going to get the outcomes that we want ultimately, >> I know. We certainly want the best outcomes for ourselves. >> We track that data health for its entire life cycle throughout the process. >> That's cool. And that probably increases your confidence in the trust score as well 'cause you're looking at so much data all the time. You got a smart thing going on over here. I like it. I like it a lot. >> We believe in it and so does AWS because they are a strong partner of ours, and so do customers. I think we mentioned we've had some phenomenal customer conversations along with- >> What a success story and case study. I want to dust your shoulders off right now if I wasn't tethered in. That's super impressive. So what's next for you all? >> Yeah, so I think we're going to continue down this path of data health and data governance. Again, I kind of talked about the... you're talking about data health being this differentiator on top of just moving the data around and being really good at that. I think you're also going to have different things around country level or state level governance, literal laws that you need to comply with. And so like- >> Savannah: CCPA- >> I mean, a long list- >> Oodles. Yeah. Yeah, yeah, yeah. >> I think we're going to be doing some interesting things there. We are continuing to proliferate the sources of data that we connect to. We're always looking for the latest and greatest things to put the data into. I think you're going to see some interesting things come out of that too. >> And we continue to grow our relationship with AWS, our already strong relationship. So you can procure Talend products to the AWS marketplace. We just announced Redshift serverless support for Talend. >> All their age. >> Which sounds amazing, but because we've been doing this for so long with AWS, dirty little secret, that was easy for us to do because we're already doing all this stuff. So we made the announcement and everyone was like, "Congratulations." Like, "Thanks." >> Look at you all. Full of the humble brags. I love it. >> Talend has gone through some twists and turns over the last couple of years. Company went private, was purchased by Thoma Bravo about a year and a half ago. At that time, your CEO said that it was a chance to really refocus the company on some core strategic initiatives and move forward. Both of you joined obviously after that happened. But what did you see about sort of the new Talend that attracted you, made you want to come over here? >> For sure. Yeah. I think, when I got a chance to talk to the board and talk to Chris, our chair, we talked about there being the growth thesis behind it. So I think Thoma been a great partner to Talend. I think we're able to do some things internally that would be I think, fairly challenging for companies that are in the public markets right now. I think especially, just a lot of pressure on different prices and the cost capital and all of that. >> Right now. >> That was a really casual way of stating that. But yeah, just a little pressure. >> Little bit of pressure. And who knows? Who knows how long that's going to last, right? But I think we've got a great board in place. They've been very strong strategic partner for us talking about all the different ways that we can grow. I think it's been a good partner for us- >> One of the strengths of Thoma's strategy is synergy between the companies they've acquired. >> Oh, for sure. >> They've acquired about 40 software companies. Are you seeing synergy? You talk to those other companies a lot? >> Yeah, so I have an operating partner. I talk with him on a weekly, sometimes daily basis. If we have questions or like, "Hey, what are you seeing in this space?" We can get plugged in to advisors very quickly. I think it's been a very helpful thing where... otherwise, you're relying on your personal network or things like that. >> This is why Monty was saying it was easy for you guys to go serverless. >> And we keep talking about trust, but in this case, Thoma Bravo really trusts our senior leadership team to make the right decisions that Sam and I are here making as we move forward. It's a great relationship. >> Sam: A good team. >> It sounds like it. All the love. I can feel the love even from you guys talking about it, it's genuine. You're not just getting paid to show this. That's fantastic. >> Are we getting paid for this or... >> Yeah. (Savannah giggling) (Paul laughing) I mean, some folks in the audience are probably going to want your autograph after this, although you get that a lot- >> Pictures are available after- >> Yeah, selfies are 10 bucks. That's how I get my boos budget. So last question for you. We have a challenge here on the theCUBE re:invent. We're looking for your 32nd hot take. Think of it as your thought leadership sizzle reel. Biggest takeaway, key themes from the show or looking forward into 2023? Sam, you're ready to rock, go. >> Yeah, totally. >> I think you're going to continue to hear the tension between being able to bring the data to the masses versus the simplicity and being able to do that in a way that is compliant with all the different laws, and then clean data. It's like a lot of different challenges that arise when you do this at scale. And so I think if you look at the things that AWS is announcing, I think you look at any sort of vendor in the data space are announcing, you see them sort of coming around to that set of ideas. Gives me a lot of confidence in the direction that we're going that we're doing the right stuff and we're meeting customers and prospects and partners, and everybody is like... We kind of get into this conversation and I'll say, "Yeah, that's it. We want to get involved in that." >> You can really feel the momentum. Yeah, it's true. It's great. What about you, Monty? >> I mean, I don't need 30 seconds. I mentioned it. >> Great. >> Between Talend and AWS, we're aligned from the sales teams to the product teams, the partner teams and the alliances. We're just moving forward and growing this relationship. >> I love it. That was perfect. And on that note, Sam, Monty, thank you so much for joining us. >> Yeah, thanks for having us. >> I'm sure your careers are going to continue to be rad at Talend and I can't wait to continue the conversation. >> Sam: Yeah, it's a great team. >> Yeah, clearly. I mean, look at you two. If you're any representation of the culture over there, they're doing something great. (Monty laughing) I thank all of you for tuning in to our nearly... Well, shoot. I think now over 100 interviews at AWS Reinvent in Sin City. We are hanging out here. Paul and I've got a couple more for you. So we hope to see you tuning in with Paul Gillin. I'm Savannah Peterson. You're watching theCUBE, the leader in high tech coverage. (upbeat music)

Published Date : Dec 1 2022

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How you doing? you're just as fabulous, Savannah. They pay you enough to keep I am excited about our next conversation. Of the PR 2%, the most Yeah, yeah. So how's the show been for you guys? of time with customers really about the community. getting my steps in above goals. I feel like the balance is good. in the partnership. a conversation in person. changing the business here. on the snow floor. We've had a lot of conversations that really restrict the How do you all help them do that? and then that... and how do you bring all that together? What do you mean make it actionable? And I think we're part and in fact the keynote yesterday your relationship? so that we can enact that And then I think we have between So one of the big themes of the show the faster you can help your customers. get drugs to market quicker? for every dollar that they to market one month faster. and making it so that the data scientists Again, I think like you have And in context. And I think where we're coming from I mean, do you think other customers and when you pull up that mobile app We had ARP on the show yesterday. called the trust score. And I think if you sort of compare this You don't want them to Yeah, the trust score to be able to get to the point I mean, it can be all the way I mean, it happens all the time. on the product side, we have all of the data available And I think that it's really interesting. So that's very exciting. So if the data is bad, the best outcomes for ourselves. We track that data health in the trust score as well I think we mentioned I want to dust your literal laws that you need to comply with. I think we're going to be doing So you can procure Talend that was easy for us to do the humble brags. Both of you joined obviously and talk to Chris, our chair, That was a really But I think we've got One of the strengths You talk to those other companies a lot? I think it's been a very it was easy for you guys to go serverless. to make the right decisions I can feel the love even from I mean, some folks in the audience on the theCUBE re:invent. the data to the masses You can really feel the momentum. I mean, I don't need 30 seconds. from the sales teams to the product teams, And on that note, Sam, Monty, continue the conversation. I mean, look at you two.

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Chris Wegmann & Merim Becirovic | AWS Executive Summit 2022


 

(techno music) >> Welcome back to the Cube. I'm John Walls. We continue our coverage here at AWS reInvent 22. We're in the Venetian in Las Vegas, wrapping up our day one coverage here in the executive summit sponsored by Accenture and with me to talk about Accenture, couple of guys who are no strangers at all to the Cube. In fact, I think we got to give you like alumni passes or something. (Chris and Merim laugh) We got to come up with something like that. Um, Merim Becirovic is with us. Uh, Merim's a global IT at Accenture. And Chris Wegmann, who's already been on once today, as a matter of fact. >> Yeah (indistinct) >> So we're going to start charging you rent, Chris. (Chris and Merim laugh) Uh, global technology and practice lead with the AWS business group at Accenture. Good, glad to have you both back and, um, you're welcome to the Cube any time, by the way. >> So don't be scared. >> Thanks, great to be back. Let's talk about >> Sure. >> What, what you folks have been up to. So, um, you are, as we were talking earlier, you are where a lot of your clients would like to be. You, you've begun this transformation. You have fully migrated to the cloud, you've learned, right? >> Yes. You've hit all the bumps along the way. So talk about your journey. >> Yeah. >> And then how you think that experience could be translated to what your clients are going through. >> Yeah, so I'll, I'll hit it from the lessons learned and working together with our business group partners. We, so Accenture's journey to the cloud is complete. We have finished that journey, and as part of that journey, we have migrated all of the services it takes to run Accenture to the public cloud. So now that's done. That was complete. But now we are this, now it is this cloud continuum living in the cloud. And the, now, the thing we talk about, and I'd love to have Chris, you know, shine a little bit more, is we have built our digital core in a cloud, now. We're no longer dependent on data centers. And that has given us tremendous flexibility around how to enable the business as it has grown significantly since we started this journey a few years back. >> Yeah, you know, Merim, like you talk about, right? We talk about our client, we've talked to our clients about building this digital core, right? And, and we've been through that as Accenture, as a global IT organization, you know. Supporting well over 720,000 people. >> Yeah. >> Right? That growth over the last year has been tremendous. Right? So, without the strong digital core built on cloud, right? We couldn't do that, right? We couldn't add that number of people, right? We couldn't make the, the, the changes were needed during, uh, Covid to bring people home, working from home. You know, whether it being uh, the way we changed our business model or things like that, um, you know that was all enabled by cloud. It couldn't be done without that. And, you know, also the variable in our business, right? Is very tied now to our cloud consumption, right? So, you know, it goes up, it goes down, right? We've, you know, Merim and his team have completely built their, their their core with those, with those concepts uh, in mind. >> Yeah, I mean, you're talking about, you know, 700, 800,000 employees and how many countries did you say? >> 130 different countries, at least. >> 130 different countries. So, I mean, no small task, obviously, uh, to get everything done. When did you start? >> So our cloud journey, effectively, we started in 2015. And we were done, kind of right before Covid around 2019. We took a pause for a couple of different things but we could have probably done that faster. And if we were, if I was to do it again now, today we could probably do it in two to three years, flat. With everything that we've learned so far. >> So what's the application, then, to your clients' experiences that, I mean, been there, done that, right? >> You can, exactly right. I mean, you know, we always say that we want to be our best credential, right? And Merim and his team are our best credential in this space. Um, so, you know, a lot of our customers, you know, struggle making that commitment. A lot of 'em are past that struggle, now. They're committed, they're going. Uh, but I talk to a lot of my customers about, you know, do I, do I migrate? Do I modernize? You know, how do I do it? And, and it was interesting with Accenture, right? It, it started out very much as a migration program. >> Yeah. >> Right, so, we made the decision, Merim and his team made the decision to do a migration and now a modernization, right? And, and that's proven very effective. Uh, it, it's, it's, it's proven, you know, uh, we got that core in place, right? We were able to build off of that versus, you know, spending- it would've taken a lot more time just to start with a modernization approach. >> Yeah. Where, where do you draw the line between the two, between migration and modernization, then? Because just by migrating alone, you are modernizing, you know, some of your operations, so you're getting up to speed. But, but how do you draw that line and then how do you get people to jump over it? >> So I, I'll hit it from how our lessons learned. So, when we first started and we did the migrations it was literally lift and shift. And it was a lot of argument about lift and shift isn't worth it. But we found out it was, because it wasn't just about moving the work loads and keeping it like a data center. It was moving the work loads and then optimizing because everything in the cloud was significantly faster. So then I didn't have to consume all the services the same way I did in the data center. I can actually consume them smaller. But also as time went by, what we learned is, hey, now these services are working here. Which ones are actually costing us more money to run? And not that they were costing more than the data center, but it's relative to the cloud which ones cost more in the cloud? Then we looked at that and said, okay how do we want to modernize those? And then we modernized as container capabilities started the evolving, got much more mature. We shifted a lot of workloads to containers. But otherwise, the other principle we push very hard is big consumption of Lambda and uh, serverless capabilities on Amazon. So we have refactored multiple applications to give us that capability to say we no longer need the IAS capabilities, those servers, those VM's, and we run on, on serverless capability. And what's great about that is, now I don't have a server to patch, to scan, to remediate, to upgrade. I've moved away from that capability. And the teams can focus more on building the business capabilities the business wants. Um, like we did to our pricing team. I don't know if you knew this one, Chris, but all the pricing capability has been redone to be cloud native on, on AWS. >> And how, how do you deal with the folks that, that still kind of have a foot in the on-prem world that, um, that they're just not ready to give it up? You know, they, they like the control, they like the self-management. >> Yeah. >> They, they want to be in charge. >> Well, yeah. I mean, a lot of, a lot of our customers, it's, there's a reason why they need on-prem still. And there is on-prem, let's be clear. I mean, it, it is a hybrid cloud world for most of our, our customers, right? Whether they got manufacturing, whether they've got, you know, datas that are, you know, SCADA systems or, or operational IT systems that have to be close to their, their execution or to their, to their factories and things like that. So that's going to happen. I think everyone, and I shouldn't say everyone, but you know, most of our customers know they need to get there, right? And are somewhere on their journey, right? Very few have not started at all. Uh, but it's about acceleration, right? And I, I do think, um, we're going to see more and more acceleration. We saw it with Covid, right? >> Mm-hm. >> And then, you know, obviously I think we're going to see it again, right? With you know, kind of what's going on with the economy and stuff like that. It, it's, you know, it's a great way to push that change through. >> Right. >> And I, I'm really excited, to be honest what I'm really excited about, if I look at what Merim and his team's doing, is they're just leveraging that digital core and truly taking the investments that the hyper scaler's are making, the AWS's are making, and leveraging 'em. So we're not making that investment, right? We're a capital white company, right? So we don't like making good capital investments, right? And we're taking advantage of the capital investments. And we couldn't do that of the, of the hyper scales. We couldn't do that without being there. Right? >> Right. >> We just couldn't do it. >> And maybe, John, if I can build on that. >> Sure. >> Like, one of, one of the things for me when I think about the cloud is, I'm not alone. You know, because when you're in a data center when you're running a data center, you're kind of on an island. And on that island, if you've got security issues, if you got stuff you're dealing with with attackers, you know, you're, you're kind of on an island and you're alone. Whereas in this world, I am where all the investment is, where all the security capabilities are being built, and I have partners that are there with us that help us when these situations come up. So for me, I'm very uh, grateful that we pushed very hard in the beginning to get here. But I wouldn't have it any other way. For us. >> So like, do you- do you want to live outside the fort? >> Yeah. >> No >> No. (laughs) >> You're exactly right. >> Yeah. >> I don't want to live outside the fort. >> Right. >> There are a lot of bad guys out there right now. >> Yeah. >> All right, so, the journey is over. >> Right. You can unpack your bags and get comfortable, right? (Merim laughs) >> No. >> Hardly. >> No. >> So, so what is the, what has this done in terms of setting you up for your future plans? And, and >> So I'll talk about a couple different things and maybe you can build on it, Chris, from what you're seeing, like for us, we, we got very good at, I hate the concept of just FinOps but it's the way of being in the cloud. It's different than running a data center and uh, the way we think about building services, consuming services, allocating services, provisioning services. There's just so much more flexibility there that we can completely fine tune the service that we want to provide. That helps us from when we think about 360 degree value, as we talk to our clients, for ourselves to say it also helps just simply on the sustainability agenda, right, because now, as Amazon builds their capabilities to be more sustainable, those SKUs are available to us, we can naturally consume those SKUs much more effectively. Um, and then uh, the next thing to me, what I'm, what I'm especially excited about is all the stuff we're doing around network. So, you know, pre-Covid, 95% of our traffic was just straight to the internet because we had already finished the journey. So now what do you need a wide area network for anymore? >> Right. >> If you're not routing traffic between data centers what do you need it for? So, we have been working with, with AWS especially, like building these cloud land type capabilities and consuming it. So think of consuming, uh, network same way as you do the cloud. So I'm excited about that one. >> Yeah. That, that, I'm super excited about that, right? Because you know, network's at the core of everything you do, right? And there's always a lot of concern, hey, when I go to the cloud, my network costs are going to go up, right? Um, but I think we've proven, right? >> Yes. >> Being able, that those costs can come down, right? And we can have a better experience, uh, deal with the ebbs and flows of our business whether it's people working from home, people working in the office, you know, or at the client sites. We, we've, you know, we've got that cloud-based backbone that we support. You know, I, I mean Merim, I agree a hundred percent. I think you and your team have done a great job of cost management, cloud cost management, optimization, right? You didn't stop, right? >> No. >> You didn't lo- you didn't just live after the migration on VMs. Right? You know, you went serverless, you went, you know, containerization. >> Yep. >> Uh, and that's kept our cloud bill going down. >> Yes. >> Right. Versus going up, right? >> Yes. >> And I hear from a lot of customers concerned about cloud costs and that type of stuff, but you've proven right, >> Yes. >> That you can keep it flat, if not going down because you're using those last minutes. Sustainability is the other thing that I truly am, I, I love, right? Is, you know, we're all trying to become a more sustainable, sustainable organization. We're trying to help our clients become more sustainable organizations. And you know, you know, your ability to take on Gravitant processors, right? Which use less power. >> Yes. >> Right? Overnight, right? >> Yes. >> Or, hey, I'm using a, you know a, uh, serverless lambda, whatever, right? And I'm not running that server. >> Right. >> You know, so, you're able to show that sustainability gains, um, you know, very quickly. Which you could not do, right? You know, in just doing cloud basic migrations. >> Well, I tell you what I think is impressive, is that you put your money where your mouth is, right? >> Yep. (laughs) >> Is that, that it's, and, and if I'm going to be a client, not to, you know, give you guys a pat on the back, you don't need it. You're doing great without me. But I'd say you've been there, you've done that. And, and so I can learn from you. You understand my pain. >> Yes. >> You understand my reservations, my challenges and uh, you could be my, my headlights here. (Merim laughs) >> So, I think great approach. Kudos to you and certainly wish you both success and to your fourth and fifth appearances on the Cube. (Merim and Chris laugh) Um, we have slots tomorrow if you're arou- available. So, maybe we'll fill it up >> There you go. >> and bring it back again. >> Awesome. >> Guys, thanks for being here. >> Sure. >> It was very nice. >> Appreciate the time. >> All right. >> That's great. >> I've been talking, uh, about Accenture. This is the, of course, executive summit being sponsored by Accenture here at AWS reInvent 22. I'm John Walls. You're watching the Cube, the leader in tech coverage.

Published Date : Dec 1 2022

SUMMARY :

In fact, I think we got to give you Good, glad to have you both back Thanks, great to be back. So, um, you are, as we You've hit all the bumps along the way. And then how you think that experience and I'd love to have Chris, you know, Yeah, you know, Merim, So, you know, it goes When did you start? And if we were, if I I mean, you know, we always say Uh, it, it's, it's, it's proven, you know, and then how do you get I don't know if you knew this one, Chris, And how, how do you deal with the folks datas that are, you know, SCADA systems And then, you know, obviously I think And I, I'm really excited, to be honest And maybe, John, if you know, you're, you're live outside the fort. There are a lot of bad guys out there and get comfortable, right? and maybe you can build on it, Chris, what do you need it for? Because you know, network's at the core I think you and your team You know, you went serverless, Uh, and that's kept Right. And you know, you know, your ability Or, hey, I'm using a, you know um, you know, very quickly. not to, you know, give you and uh, you could be Kudos to you and certainly the leader in tech coverage.

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Kashmira Patel & Tim Currie, Wipro | AWS re:Invent 2022


 

>>Good Morning Cloud community and welcome back to Fabulous Las Vegas, Nevada, where we are at AWS Reinvent. It is day four here on the Cube. I'm Savannah Peterson with Lisa Martin. You are looking fantastic. Day four, we've done 45 interviews. How are you feeling? Oh, >>Great. I can't believe it's day four. The cube will be producing over 100 interviews. >>Impressive. Right >>On this stage where there are two sets, and of course we have the set upstairs as well. It's amazing how much content we've created, how many great conversations we've had, right? And the excitement around AWS and the, and the community. >>Yeah. I feel like we've learned so much together. Love co-hosting with you, and so excited for our first conversation this morning with Wira. Welcome, Tim and Kashmira, welcome to the show. How you doing? You both look great for day four. Thank >>You. Yeah, we're doing good. Great. We're doing good. Ready to go. Day four, let's go. >>That's the spirit. That's exactly the energy we need here on the cube. So just in case someone in the audience is not familiar, tell us about Wipro. >>So Wipro is a global consulting company and we help transform our customers and their businesses. >>Transformation's been a super hot topic here at the show, quite frankly a big priority, especially with cost cutting and everything else that's going on. How, how do you do that? How do you help customers do that? Has >>Me run? So we, we, so we have our A strategy, which we call our full stride cloud strategy. So particularly from a cloud perspective here, obviously with aws, we have end to end client services. So from high end strategic consulting through customer journeys, technology implementation, all the way through to our managed services. So we help customers with the end to end journey, particularly as here we're talking about cloud, but also business transformation as well. And we have, you know, a whole host of technologies. So about a few years ago we made an announcement around a billion investment in cloud casual and that Yeah, absolutely. A cool billion and just a cool billion. Yeah. And that pocket >>Change. Exactly. >>Right. And that investment. Over the last few years, we've acquired a number of really exciting companies like Capco, which is a consulting company in the financial services space. We've acquired design companies, a company called Design it, looking at customer journeys and user experience, and then also technology companies called Rising, which looks after the whole SAP space. So we've kind of got the end to end solutions and technologies. And then we also invest in what we call Wipro Ventures. These are really innovative, exciting startups. We invest in those companies to really drive transformation. And the final thing that really brings the whole thing together is that we have decades of experience in engineering. That's kind of the heart of where we come from. So that experience all of that together really helps our clients to transform their business. And particularly as we're talking about cloud helps us to transform the cloud. Now what we are really hoping is that we can help our clients become what we call intelligent enterprises, and we are focusing more and more on customer outcomes and really helping them with those business outcomes. >>Yeah. It doesn't matter what we do if there isn't that business outcome. >>Yeah. That's what it's all about. I'm curious, Tim, to get your, as the America's cloud leader, one of the things that, that our boss, John Furrier, who is the co CEO of the Cube, was able to do every year, he gets to sit down with the head of AWS for a preview of reinvent, right? He's been doing this for 10 years now, and one of the things that Adam Olitsky said to him, this is something about a week or so ago, is CIOs and CEOs are not coming to me to talk about technology. They wanna talk about transformation. Sure, yeah. Business transformation, not an amorphous topic of digital transformation. Are you hearing the same? >>Absolutely. Right. So I think this is my seventh reinvent, right? And I think six, seven years ago, the majority of the conversations you would've had are about technology, right? Great technology, but kind of technology for it to solve it problems. You know, how do I, how do I migrate, how do I modernize, how do I use data? How do I make all this stuff happen? Right now it's about how do I drive new business opportunities, new revenue streams, how do I drive more efficiencies through the manufacturing 2.0 or what have you, right? Yeah. One really good example, like take, take medical devices, right? So like a connected defibrillator, right? Anytime you're building a, what they call an IOT device or a connected device, right? You have four competing an edge device in the space, an edge device, yeah. Right? You have four competing elements, right? >>You've got form factor, power, connectivity and intelligence, and all those things compete, right? I can have all the power if I want, if I can have something as biggest as a tape, right? You know, I can have satellite if I, it gets right off if I can plug it in somewhere. But when you're talking about an implanted defibrillator, right? That, that all competes. So you have an engineering problem, an engineering challenge that's based on a device, right? And then it's gotta connect to the cloud, right? So you have a lot of AWS services, I ot, core device shadowing, all sorts of things. That individual patient then, so, so there's the engineering challenge of, okay, I wanna build a device, I gotta prototype it, I gotta design it, I gotta build it at scale, I have to support it. Then you have a patient, right? Which is the end goal of the business is the patient care. >>They have a console at home that connects to that defibrillator via Bluetooth, let's say. And that's where you get your device updates, just like your laptop, right? You know, now push from where updates to your chest. Yes. Device, ot. It's like, okay, I'm just gonna do this every Thursday, right? So now you've very quickly move to a patient experience and that patient experience will very greatly, right? You know, based on age and exposure to technology and all other sorts of things, how diligent they are. Do they do the update every week Right. To their primary care provider? And then what we're, we're also hearing, okay, so like Kashmira mentioned, we, we can, we can have that design discussion, right? Yeah. We can have the engineering device discussion with our device, device lab. Then we can have our, you know, what's the, what's the patient experience, but then broader, what's the patient experience as they move, as we all do through a healthcare, that's a healthcare network, it's a provider network, it's a series of hospitals and providers. So what does that big picture and ecosystem look like? And it's, you haven't heard me mention server or data center or any of that stuff? No. Right? This is >>The most human anecdote we've had on >>Show. Fantastic. This >>Sidebar. Okay. I mean it great. Keep going. It's wonderful. And it's, and it's, it's fascinating because none of this happens or is possible without cloud and, and the type of services that AWS is, is releasing out into their, into their, into their, into the world, right? But it very quickly moves from technology to human. It very quickly moves from individual to ecosystem to to, to partner and culture and, you know, society, right? So, so these are the types of conversations we're having. I mean, this is kind of stuff that gets me outta bed in the morning. So it's great, right? It's great that, I love that. It's great that we've moved, we moved into that space. >>Well, it's, I mean the human element is so important. Every, every company has to be a data company. Hospitals, absolutely. Grocery stores, retailers, you name it. And what we're seeing is this, and we talk about data democratization all the time. Well, another thing that Adam Slosky told John Furrier is that the role of, of data analysts is gonna, is going to change, maybe go away or the, or the term because data needs to be everywhere. The doctors need the data. Absolutely. Every person in the organization needs to be able to analyze data to deliver outcomes. >>Yeah, absolutely. Yeah. And it's fundamental part of our strategies. And when we are looking at, you know, data is everywhere, you need to really think about how do you align to it. But we are looking at it from an industry perspective. So when we're looking at solutions for our clients, we're looking at how do we deliver data solutions for our bank? How do we deliver data solutions in healthcare? How do we deliver data solutions in various different industry? So >>Many different verticals that you're >>Touching. Yeah, all the different verticals. So that's, you know, we have like a four point strategy industry is the first one. So we have been really worked with a lot of clients around migrations and modernizations. What we're moving to now is really this industry play. So this week we've spent a lot of time with our energy and utilities clients and the AWS practice at banking and financial services, which is a very significant part of our business. Also cloud automotive. This is a really, really, you know, the fascinat, this is so exciting, but the fundamental part of that, it's very, is data, right? It's all hits on data. So it was really great to hear some of the announcements this week around the data piece announcements just for me, that's really exciting. Yeah. A couple of other things that when we're thinking about our overall focus and strategy is, you know, looking at business transformation is, as you mentioned, is the ecosystem. >>So how do we bring all this together? And it's really, we see ourselves as an ecosystem orchestrator, and we are really here to look at leveraging our relationship with the best partners. We've actually met 17 partners here this week and had client sessions with them. And that's, you know, working with the license of Snowflake and Data Break in the, in the data space, our long term partners like sap, ibm, VMware, and you know, and new partners like Con. And we are looking at how do we bring the best of this ecosystem orchestration so that to support those client business outcome. Sure. And then one final sort of pillar, sorry, is talent, right? So the biggest thing that everyone is thinking about and we all think about every single day is talent. So we've done two really exciting things this year. One has been around our own talent. >>So we've really looked at our own internal influences, people who are speaking to our clients every single day. Not so much the technology people, but the client people speaking to the client. And we've really raised the level of cloud fluency with these people so that they can really start to have that discussion. You know, and our clients, you know, they know this technology way better than us, you most of the time. And then secondly, we actually announced last week and, and you initiative, which we are calling skill skills, which is very well known to our AWS clients because AWS provide this skill, skill concept to their clients. But we are the first partner to do the skills. Skills Yeah. From a partnering perspective. And this is really gonna transform. So it's not just about training and enablement, it's actually about creating a journey for you to, you know, do your best work. >>Tim, what, how do you define cloud fluency? We were actually talking about it yesterday. Sure, sure. Yeah. And, and really kind of bringing that across an organization, but what, what does it take for an individual who may not be a technologist to become cloud fluent? >>Sure. Well, there's a couple, there's a couple angles to that, right? One is, one is how do you create cloud fluency for people who might already be technical, right? And that's, and that's, you know, I've spent over a decade with, you know, boutique disruptive consulting companies who live and die by whether they can attract and retain talent. And there's sort of four elements to that. It's, can you, can you show people they're gonna work on interesting stuff, right? Are they gonna be excited about what they do? Can you show that they're gonna expand their skill sets? Yep. Can you show them a career path? And you can, can you surround all of that with a supportive engineering first culture, right? That, you know, rewards for outcomes, but also creates this sort of community, right? Yeah. That's, that's one thing that sort of, you know, that that will be a natural entropy, people will be attracted to that. On the other side of it, as you create fluency, you kind of do it with the conversation that I just had, like around something like medical devices or something like the cloud car. When you just say, look, you start with something everybody already knows, right? We all know what patient care is like. We all know what autonomous vehicles is kind of like, right? And you work backwards from that and say, now here's, here's how all the pieces stitch together to create this end outcome for, for us and for our customers, for >>The, you know, I'm speaking my language, Tim. So I run a boutique consultancy, my talent go, I live and die on that. Quite frankly. It's everything, right? And, and it's so, wow, it's so important. I mean, in eliminating that churn at scale, how big is your team? Now I'm just thinking about this cause I'm sure you're, your talent retention has to be a challenge as well. Sure. >>So, so we have 25,000 woo professionals on aws trained on, you know, tech cloud technologies globally. Impressive. Yeah. And then we have, in terms of our go to market team, we've got 50 strong as well. Well, so we, these are people who are live and breathe aws, right? And speaking and working with the cloud. >>Let's hang out there a little bit. Tell us a little bit more about the partnership with aws. Cast me, >>Let's go to you. Yeah, so our partnership is, you know, it's 11 years strong. It's been an and a really, really great partnership's. >>How longs >>That's true. Yeah. >>No, is you, were, you're, you're like day ones there. That's Yeah. Real legacy it. >>Awesome. You know, this year excitingly, we actually won the APJ partner of dsi, partner of the year. Congratulations. >>Really casual. >>Yeah. Just like >>Married the lead there. Congratulations. >>Yeah. So that really is testament to how we're really knuckling down and working proactively to, to really support our clients. And, you know, the, the partnership is a really, really strong partnership. It's been there for many years with, you know, great solutions and engagement and many of the things I talked about in terms of our industry plays that we're driving. We've got a whole new set of competencies that we've launched, like a new energy competency this year. So we're focusing on industry and then also security, two new security competencies. And you know, what's really exciting on the security side, you saw the announcements around the security data lake, but we've been working over the last few months with Gary, me and his team, and actually are one of the first partners that are driving that initiative. So we're really proud to be part of that. So yeah. You know, and then there's a client engagement as well. So we have a dedicated team at AWS that works with our dedicated team. So we're supporting the client's needs day to day. >>Are you as customer obsessed as AWS is? Absolutely. I >>Figured so. Absolutely. Everything's about the customer. Nothing happens about >>That. Right? Well, you talked about outcomes, it's all about outcomes. >>Well, and I mean, quite literally going for the heart with the defibrillator analogy. No, I mean, you tell the customers at the heart of what you're doing, part of everything. Can't resist a good pun there. So as I warned you, we have a little challenge for you here on the cube. We're looking for your hot take your 32nd sound bite thought leadership. What's the biggest takeaway from the event and moving forward, looking into 2023? Tim, you're giving me that eye contact. I'm going to you first, >>Right? Okay, sure. Love to. So I don't know how hot a take it is, but I kind of see this transition as cloud, as the operating system, right? So, so let's take the, the what we call the cloud car project. We have the connected car. You know, a car is a durable good, and we all know, or there's been a lot of talk about the electric cars or the autonomous vehicles being like more of a computer than a vehicle, right? But a vehicle's supposed to last 10, 15, 20 years. Our laptops don't last 10, 15, 20 years. So there's this cell, there's this major challenge to say, how can I, how can I change the way the technology operates within the vehicle? So you see this transition to where instead of it being a car that, that has a computer, then it, the, the, the latest transition is to more of a computer that, that operates like a car. >>This new vehicle that's going to emerge is gonna be much like a cell phone, right? Where it, it traverses the world and depending on where it is, different things might be available, right? And, and how and how, how the actual technology, the software that is running will, will be, you know, sort of amorphous and move between different resources in the network on the car, everywhere else. And so that's a really different way of thinking about if, if we think about how quickly the Overton window, like what becomes normal, it changes over time. We're really getting to like a very fast movement of that into something like this vehicle's still gonna be something that we don't even maybe think of as a car anymore. Just the way that an iPhone isn't what we used to think of a phone at our >>Pocket computer. Yeah. What's in the mirror part? Great. >>That's kind my >>Take. Awesome. Right? Catch me man. >>Yeah, and I mean I, if I was to suggest that, you know, summarize it by simply, for me it's really focusing on industry solutions, delivering client outcomes, fundamentally underpinned by data security and sustainability. You know, I think Nailed it. >>Yeah. Knock it outta the park. Perfect little sound bite. That was fantastic. You both were a wonderful start to the day. Thank you so much for being here. Tim and Kashmir, absolute >>Pleasure. >>This is, this is a joy. We're gonna keep learning here on the cube. And thank all of you for tuning in to our fabulous AWS reinvent coverage here from Sin City with Lisa Martin. I'm Savannah Peterson and you are watching The Cube, the leader in high tech coverage.

Published Date : Dec 1 2022

SUMMARY :

How are you feeling? I can't believe it's day four. Impressive. And the excitement around AWS and the, How you doing? Ready to go. So just in case someone in the audience is not So Wipro is a global consulting company and we help transform How do you help customers do that? And we have, you know, a whole host of technologies. And the final thing that really brings Are you hearing the same? You have four competing an edge device in the space, So you have a lot of AWS services, I ot, core device shadowing, all sorts of things. And that's where you get your device updates, just like your laptop, right? This to, to partner and culture and, you know, society, right? is that the role of, of data analysts is gonna, is going to change, you know, data is everywhere, you need to really think about how do you align to it. So that's, you know, we have like a four point strategy industry So the biggest thing that everyone is thinking about and we all think about every You know, and our clients, you know, they know this technology way better than us, you most of the time. Tim, what, how do you define cloud fluency? And that's, and that's, you know, The, you know, I'm speaking my language, Tim. And then we have, in terms of our go to market team, we've got 50 strong as well. Tell us a little bit more about the partnership with aws. Yeah, so our partnership is, you know, it's 11 years strong. Yeah. That's Yeah. partner of the year. Married the lead there. And you know, Are you as customer obsessed as AWS is? Everything's about the customer. Well, you talked about outcomes, it's all about outcomes. Well, and I mean, quite literally going for the heart with the defibrillator analogy. So you see this transition to where instead you know, sort of amorphous and move between different resources in the network on the car, Great. Catch me man. Yeah, and I mean I, if I was to suggest that, you know, summarize it by simply, for me it's really focusing Thank you so much for being here. And thank all of you for tuning in to our fabulous AWS

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Anant Adya, Infosys Cobalt & David Wilson, Infosys


 

>>Hello, brilliant cloud community and welcome back to AWS Reinvent, where we are live all day every day. From the show floor here in Las Vegas, Nevada. I'm Savannah Peterson, joined by my beautiful cohost Lisa Martin here on the cube. Lisa, you're smiling. You're radiating Day three. You would think it was day one. How you doing? >>Amazing. I can't believe the energy that has been maintained omni show floor since Monday night at 4:00 PM >>I know. And I, I kind of thought today we might see some folks trickling out. It is packed as our, as our guests and I were, we were all just talking about right before the segment, almost two packed, which is a really great sign for aws. It is. We're >>Hearing worth of 55,000 people here. And of course we only get a, a little snapshot of which literally >>This corner, >>We don't get to see anything else around the strip that's going on. So it's massive. Yeah, >>It is a very massive, I'm super excited. We've got two guests from Infosys with us on this last segment from this stage today. David and Anant, welcome to the show. How you doing? >>Awesome. >>You're both smiling and I am really excited. We have our first prop of the show and it's a pretty flashy, sexy prop. Anant, what's going on here? >>Oh, so this is something that we are very proud of. Last year we won one award, which was very special for us because it was our first award with aws and that was the industry partner of the year award. And on the back of that, this year we won three awards. And this is super awesome for us because all of them are very special. One was in collaboration, second was in design, and third was in sustainability. So we are very proud and we thank AWS and it's a fantastic partnership. Yeah. And >>Congratulations. Yes. I mean that's >>Huge. Yes, it's absolutely huge. And the second one is we are the launch partner for msk, which again is a very proud thing for us. So I think those are the two things that we wanted to talk about. >>How many awards are you gonna win next year then? >>Do you want to target more than three? >>So we keep going up probably fine, >>Right? I >>Love, >>That's the odd numbers. 1, 3, 5, 7, 10. There you go. >>Yeah, >>I think you, we got that question last year and we said we get two and we ended up overdelivering with three. So who >>Knows? Hey, nothing. Nothing wrong with the setting the bar low and clearing it and I mean, not setting it low, setting it with one and clearing it with three is pretty fantastic. Yes, yes. We talk about it as an ego thing sometimes with awards and it feels great for internal culture. But David, what does it mean on the partnership side to win awards like that? So >>What's really important for us with our partners is to make sure that we're achieving their goals and when, when their goals are achieved in our partnership, it's just the byproduct that we're achieving our own with our clients. The awards are a great representation of that to see, you know, again, being recognized three in three different categories really shows that we've had success with AWS and in turn, you know, know and not, I can attest to it, we've been very successful with the partnership on our side. >>Yeah. And I bet it's really exciting for the team. Just speaking for energy, are your >>Team sponsor? Absolutely. There's celebration, you know, there's been a few cocktails being raised >>In Las Vegas >>Cocktail. Oh, >>I wouldn't mind one right now to be really be really honest. Let's dig into the, into the product a little bit. Infosys Cobalt, what's the scooping on? >>Yeah, so first of all, we were the first ones to actually launch a cloud brand called Cobalt. Right? We are the first ones in the world. In fact, one of our competitor followed us soon after. So essentially what we did was we brought all our cloud offerings into one brand called Cobalt. It becomes very clear to our customers on what our proposition is. It is very consistent to the market in terms of what our narrative is. And it's little easy for our customers to understand what we bring to the table. So is not one product or one platform. It's a set of services, solutions and platforms that we bring to accelerate customers journey where they're leveraging cloud. So that's what Cobalt is. >>Awesome. Everyone wants to do everything faster. Yes. And Booth was packed. I walked by earlier, it was absolutely buzzing. Yes. >>Yeah. Nobody wants to do it, you know, wants less data slower. Yes. Always more faster. More faster. And we're living in this explosion unlike anything, this swarm of data, unlike anything that we've ever seen before. Yes. Every company, regardless of industry, has to be a data company. Yes. But they have to be able to work with the right partners. Absolutely. To extract, to first of all, harness all that data. Yes. Extract insights in real time. Yes. Because of course, on the consumer side, we're not patient anymore. Yes. We expect a personalized, real time custom experience. Absolutely. How do you work with AWS to help deliver that and how do the partners help deliver that as well? >>Well, I'll start with on the partner side of it. You walk through the hallways here or down the aisles, you see partners like MongoDB, snowflake, data Bricks and and such. They're all attest their commitment and their strong partnership with aws. And coincidentally, they're also very good partners of our own. And as a result, what >>Big happy family here at AWS when you >>Met? Yes, and this, this is something that I'm, I'm calling coining the phrase sub ecosystems. These are partnerships where one is successful with each other and then the three come together and we go together with an integrated solution. And it's really taking off. It's something that's really powerful. The, the fun thing about, you know, reinvent here is it's just that we're having amazing discussions with our clients and aws, but we're also having it with the other partners here about how we can all work together. So, and data analytics is a big one. Security is another hot one. This is huge. >>Yeah. Optimization. >>The absolutely. And I, and Ruba was saying this, right? Ruba said like she was giving example of a marathon or Marathon is not a single man or a single woman sport. Right? So similarly cloud journey is a team's sort of, you know, team journey. Yeah. So that's why partners play a big role in that and that's exactly what we are trying to do. >>So you guys get to see a lot of different companies across a lot of different industries. We've, we're living in very interesting times. How do you see the cloud evolving? >>Oh yeah. So, so what we did when we launched Cobalt in 2020, we have now evolved our story, we call it Cobalt 2.0. And essentially what we want to do was to focus on industry clouds. So it's not just about taking a workload and doing it from point A to point B or moving data to cloud or getting out of data centers, but also being very specific to the industry that this specific customer belongs to. Right? So for example, if you go to banking, they would say, we want to better our security posture. If you go to a retailer, they want to basically have smart stores. If we go to a manufacturing customer, they want to have a smart factory. So we want to make sure that there are specific industry blueprints and specific reference architectures that we bring and start delivering outcomes. So we have, we call it something called, >>I know you're hot on business outcomes. Yes, yes. >>So we call it something called the link of life forces. So there are six technologies, cloud, data Edge, iot, 5g, and ai. They will come together to deliver business outcomes. So that's where we are heading with Cobalt 2.0. And that's essentially what we want to do with our customers. >>That's a lot to think about. Yes. And yeah, go for it. >>David. I just say from a partnering perspective, you know, prior to cloud we were talking about transactional type businesses where if you ask a technology company who their partner is, is generally a reseller where they're just basically taking one product and selling it to their, their client. What's happened with cloud now, it's not about the transaction up front, it's about the, the actual, you know, the consumption of the technology and the bringing together all of these to form an outcome. It changes the model dramatically. And, and quite honestly, you know, the global system integrators like emphasis are in a great position cuz we can pull that together to the benefit our of our partners put our own secret sauce around it and take these solutions to market and drive consumption. Cuz that's what the cloud's all about. >>Absolutely. Right. How are you helping customers really treat cloud as a strategic focus? You know, we, we often hear companies talk about we're we're cloud first. Well, not everything belongs in the cloud. So then we hear companies start talking about being cloud smart. Yes. How are you helping? And so we'll go with that. How are you helping enterprises really become cloud smart and where is the partner angle? So we'll start with you and then we'll bring the partner angle in. >>Sure. Oh yeah, big time. I think one of the things that we have been educating our customers is cloud is not about cost takeout. So cloud is about innovation, cloud is about growth. And I'll give two examples. One of one of the beauty products companies, they wanted to set up their shop in us and they said that, you know, we don't have time to basically buy the infrastructure, implement an er p platform and you know, or roll it out, test it, and go into production. We don't have so much time, time to market is very important for us. And they embarked on the cloud journey. So expanding into new market cloud can play a big role. That is one of the ways to expand and, you know, grow your business. Similarly, there is another company that they, they wanted to get into retail banking, right? And they didn't have years to launch a product. So they actually use AWS and it's a joint infos and AWS customer, a pretty big bank. They launched into, they launched retail banking and they did it in less than six months. So I think these are some of the examples of, wow, it's Snap Cloud not being cost takeout, but it's about innovation and growth. So that's what we are trying to tell >>Customers. Big impacts, big impact. >>Absolutely. And that's where the, the Cobalt assets come into play as well. We, you know, as as not mentioned, we have literally thousand of these industries specific, and they're derived in, in a lot of cases in, in, in partnership with the, the companies you see down the, the aisles here and, and aws. And it accelerates the, the, the deployments and ensures a accessible adoption more so than before. You know, we, we have clients that are coming to us now that used to buy, run their own procurement. You know, they, they would have literally, there was one bank that came to us with a over a hundred, >>The amount of work. Yeah. >>A list of a hundred products. Some they bought directly from a, a vendor, some they went through a distributor, something went through a, a seller and such. And they're, they're, now they're looking at this in a completely different way. And they're looking to rationalize those, those technologies, again, look for companies that will contract for a business outcome and leverage the cloud and get to that next era. And it's, it's a, it's a fun time. We're really excited. >>I can imagine you, you're really a part of the transformation process for a lot of these companies. Absolutely. And when we were chatting before we went live, you talked about your passion for business outcomes. Can you give us a couple examples of customers or business outcomes that really get you and the team excited? Same thing to you, David, after. Yeah, >>Well, absolutely. Even our contractual structures are now moving into business outcomes. So we are getting paid by the outcomes that we are delivering, right? So one of the insurance customers that we have, we actually get paid by the number of claims that we process, right? Similarly, there is a healthcare customer where we actually get paid by the number of customers that we cater to from a Medicare and Medicaid standpoint, right? >>Tangible results versus >>Projected forecast. Successful process of >>Claims. That's interesting. Exactly. Yeah. I love reality. Yeah, reality. What a novel idea. Yeah. >>One of the great examples you hear about airplane engines now that the model is you don't buy the engine. You basically pay for the hours that it's used and the maintenance and the downtime so that they, you take the risk away. You know, you put that in the context of a traditional business, you're taking away the risk of owning the individual asset, the maintenance, any, any of the issues, the bug fixes. And again, you're, you're partnering with a company like Emphasis will take on that based upon our knowledge and based upon our vast experience, we can confidently contract in that way that, you know, years ago that wasn't possible. >>It's kind of a sharing economy at scale style. >>Exactly. Absolutely. >>Yeah. Which is really exciting. So we have a new challenge here on the cube this year at ve We are looking for your 32nd Instagram real sizzle sound bite, your hot take your thought leadership on the, the biggest theme or most important thing coming out of this year's show. David, we'll start with you. We've been starting with it on, I'm to go to you. We're making eye contact right now, so you're in the hot seat. >>Well, let's, I I think there's a lot of time given to sustainability on the stage this week, and I think that, you know, every, every CEO that we talk to is bringing that up as a major priority and that's a very important element for us as a company and as a service >>Provider. I mean, you're obviously award-winning and the sustainability department. Exactly. >>Yes. Nice little plug there. You know, and I, I think the other things that have come up, we saw a lot about data analytics this week. You know, I think new offerings from aws, but also new partnerships that we're gonna take advantage of. And, and again, security has been a hot topic. >>Absolutely. And not, what's your hot take? >>Yeah. I think one, one very exciting thing for partners like us is the, the reimagining that is being done by rhu for the partners, right? The AWS marketplace. I think that is a big, big thing that I took out. Of course, sustainability is huge. Like Adam said, the fastest way to become sustainable is to move to cloud, right? So rather than overthinking and over-engineering this whole topic, just take your workloads and move it to cloud and you'll be sustainable. Right. So I think that's the second one. And third is of course cyber security. Zscaler, Palo Alto, CrowdStrike. These are some of the big companies that are at the event here. And we have been partnering with them many more. I'm just calling out three names, but many more. I think cyber security is the next one. So I think these are three on top of my mind. >>Just, just a few things you casually think about. That was great, great responses from both of you and David, such a pleasure to have you both with us. We hope to have you back again. You're doing such exciting things. I'm sure that everything we talked about is gonna be a hot topic for many years to come as, as people navigate the future, as well as continue their business transformations. It is always a joy to sit next to you on stage. Likewise. Thank you. And thank all of you wherever you're tuning in from. For joining us here at AWS Reinvent Live from Las Vegas, Nevada, with Lisa Martin. I'm Savannah Peterson. And for the last time today, this is the cube, the leader in high tech coverage.

Published Date : Dec 1 2022

SUMMARY :

How you doing? I can't believe the energy that has been maintained omni It is packed as our, And of course we only get a, a little snapshot of which literally So it's massive. How you doing? prop of the show and it's a pretty flashy, So we are very proud and we thank AWS and it's And the second one is we are the launch partner for msk, There you go. So who So and in turn, you know, know and not, I can attest to it, we've been very successful with the partnership on Just speaking for energy, are your There's celebration, you know, there's been a few cocktails being raised Oh, I wouldn't mind one right now to be really be really honest. So is not one product or one platform. And Booth was packed. How do you work with AWS to help deliver that and how do the partners help you see partners like MongoDB, snowflake, data Bricks and and such. The, the fun thing about, you know, reinvent here is it's just that we're having amazing discussions is a team's sort of, you know, team journey. So you guys get to see a lot of different companies across a lot of different industries. So for example, if you go to banking, they would say, I know you're hot on business outcomes. So that's where we are heading with Cobalt 2.0. And yeah, go for it. I just say from a partnering perspective, you know, prior to cloud we were talking about transactional So we'll start with you and then we'll bring the partner angle in. to expand and, you know, grow your business. Big impacts, big impact. the companies you see down the, the aisles here and, and aws. The amount of work. and leverage the cloud and get to that next era. And when we were chatting before we went live, you talked about your passion for business outcomes. So we are getting paid by the outcomes that we are delivering, right? I love reality. One of the great examples you hear about airplane engines now that the Absolutely. So we have a new challenge here on the cube this year at ve We I mean, you're obviously award-winning and the sustainability department. You know, and I, I think the other things that have come up, And not, what's your hot take? And we have been partnering with them many It is always a joy to sit next to you on stage.

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Manu Parbhakar, AWS & Joel Jackson, Red Hat | AWS re:Invent 2022


 

>>Hello, brilliant humans and welcome back to Las Vegas, Nevada, where we are live from the AWS Reinvent Show floor here with the cube. My name is Savannah Peterson, joined with Dave Valante, and we have a very exciting conversation with you. Two, two companies you may have heard of. We've got AWS and Red Hat in the house. Manu and Joel, thank you so much for being here. Love this little fist bump. Started off, that's right. Before we even got rolling, Manu, you said that you wanted this to be the best segment of, of the cubes airing. We we're doing over a hundred segments, so you're gonna have to bring the heat. >>We're ready. We're did go. Are we ready? Yeah, go. We're ready. Let's bring it on. >>We're ready. All right. I'm, I'm ready. Dave's ready. Let's do it. How's the show going for you guys real quick before we dig in? >>Yeah, I think after Covid, it's really nice to see that we're back into the 2019 level and, you know, people just want to get out, meet people, have that human touch with each other, and I think a lot of trust gets built as a functional that, so it's super amazing to see our partners and customers here at Reedman. Yeah, >>And you've got a few in the house. That's true. Just a few maybe, maybe a couple >>Very few shows can say that, by the way. Yeah, it's maybe a handful. >>I think one of the things we were saying, it's almost like the entire Silicon Valley descended in the expo hall area, so >>Yeah, it's >>For a few different reasons. There's a few different silicon defined. Yeah, yeah, yeah. Don't have strong on for you. So far >>It's, it's, it is amazing. It's the 10th year, right? It's decade, I think I've been to five and it's, it grows every single year. It's the, you have to be here. It's as simple as that. And customers from every single industry are here too. You don't get, a lot of shows have every single industry and almost every single location around the globe. So it's, it's a must, must be >>Here. Well, and the personas evolved, right? I was at reinvent number two. That was my first, and it was all developers, not all, but a lot of developers. And today it's a business mix, really is >>Totally, is a business mix. And I just, I've talked about it a little bit down the show, but the diversity on the show floor, it's the first time I've had to wait in line for the ladies' room at a tech conference. Almost a two decade career. It is, yeah. And it was really refreshing. I'm so impressed. So clearly there's a commitment to community, but also a commitment to diversity. Yeah. And, and it's brilliant to see on the show floor. This is a partnership that is robust and has been around for a little while. Money. Why don't you tell us a little bit about the partnership here? >>Yes. So Red Hand and AWS are best friends, you know, forever together. >>Aw, no wonder we got the fist bumps and all the good vibes coming out. I know, it's great. I love that >>We have a decade of working together. I think the relationship in the first phase was around running rail bundled with E two. Sure. We have about 70,000 customers that are running rail, which are running mission critical workloads such as sap, Oracle databases, bespoke applications across the state of verticals. Now, as more and more enterprise customers are finally, you know, endorsing and adopting public cloud, I think that business is just gonna continue to grow. So a, a lot of progress there. The second titration has been around, you know, developers tearing Red Hat and aws, Hey, listen, we wanna, it's getting competitive. We wanna deliver new features faster, quicker, we want scale and we want resilience. So just entire push towards devs containers. So that's the second chapter with, you know, red Hat OpenShift on aws, which launched as a, a joint manage service in 2021 last year. And I think the third phase, which you're super excited about, is just bringing the ease of consumption, one click deployment, and then having our customers, you know, benefit from the joint committed spend programs together. So, you know, making sure that re and Ansible and JBoss, the entire portfolio of Red Hat products are available on AWS marketplace. So that's the 1, 2, 3, it of our relationship. It's a decade of working together and, you know, best friends are super committed to making sure our customers and partners continue successful. >>Yeah, that he said it, he said it perfectly. 2008, I know you don't like that, but we started with Rel on demand just in 2008 before E two even had a console. So the partnership has been there, like Manu says, for a long time, we got the partnership, we got the products up there now, and we just gotta finalize that, go to market and get that gas on the fire. >>Yeah. So Graviton Outpost, local zones, you lead it into all the new stuff. So that portends, I mean, 2008, we're talking two years after the launch of s3. >>That's right. >>Right. So, and now look, so is this a harbinger of things to come with these new innovations? >>Yeah, I, I would say, you know, the innovation is a key tenant of our partnership, our relationship. So if you look at from a product standpoint, red Hat or Rel was one of the first platforms that made a support for graviton, which is basically 40% better price performance than any other distribution. Then that translated into making sure that Rel is available on all of our regions globally. So this year we launched Switzerland, Spain, India, and Red Hat was available on launch there, support for Nitro support for Outpost Rosa support on Outpost as well. So I think that relationship, that innovation on the product side, that's pretty visible. I think that innovation again then translates into what we are doing on marketplace with one click deployments we spoke about. I think the third aspect of the know innovation is around making sure that we are making our partners and our customers successful. So one of the things that we've done so far is Joe leads a, you know, a black belt team that really goes into each customer opportunity, making sure how can we help you be successful. We launched and you know, we should be able to share that on a link. After this, we launched like a big playlist, which talks about every single use case on how do you get successful and running OpenShift on aws. So that innovation on behalf of our customers partners to make them successful, that's been a key tenant for us together as >>Well. That's right. And that team that Manu is talking about, we're gonna, gonna 10 x that team this year going into January. Our fiscal yield starts in January. Love that. So yeah, we're gonna have a lot of no hiring freeze over here. Nope. No ma'am. No. Yeah, that's right. Yeah. And you know what I love about working with aws and, and, and Manu just said it very, all of that's customer driven. Every single event that we, that he just talked about in that timeline, it's customer driven, right? Customers wanted rail on demand, customers want JBoss up in the cloud, Ansible this week, you know, everything's up there now. So it's just getting that go to market tight and we're gonna, we're gonna get that done. >>So what's the algorithm for customer driven in terms of taking the input? Because if every customers saying, Hey, I this a >>Really similar >>Question right up, right? I, that's what I want. And if you know, 95% of the customers say it, Jay, maybe that's a good idea. >>Yeah, that's right. Trends. But >>Yeah. You know, 30% you might be like, mm, you know, 20%, you know, how do you guys decide when to put gas on the fire? >>No, that, I think, as I mentioned, there are about 70,000 large customers that are running rail on Easy Two, many of these customers are informing our product strategy. So we have, you know, close to about couple of thousand power users. We have customer advisory booths, and these are the, you know, customers are informing us, Hey, let's get all of the Red Hat portfolio and marketplace support for graviton, support for Outpost. Why don't we, why are we not able to dip into the consumption committed spend programs for both Red Hat and aws? That's right. So it's these power users both at the developer level as well as the guys who are actually doing large commercial consumption. They are the ones who are informing the roadmap for both Red Hat and aws. >>But do, do you codify the the feedback? >>Yeah, I'm like, I wanna see the database, >>The, I think it was, I don't know, it was maybe Chasy, maybe it was Besos, that that data beats intuition. So do you take that information and somehow, I mean, it's global, 70,000 customers, right? And they have different weights, different spending patterns, different levels of maturity. Yeah. Do you, how do you codify that and then ultimately make the decision? Yeah, I >>If, I mean, well you, you've got the strategic advisory boards, which are made up of customers and partners and you know, you get, you get a good, you gotta get a good slice of your customer base to get, and you gotta take their feedback and you gotta do something with it, right? That's the, that's the way we do it and codify it at the product level, I'm sure open source. That's, that's basically how we work at the product level, right? The most elegant solution in open source wins. And that's, that's pretty much how we do that at the, >>I would just add, I think it's also just the implicit trust that the two companies had built with each other, working in the trenches, making our customers and partners successful over the last decade. And Alex, give an example. So that manifests itself in context of like, you know, Amazon and Red Hat just published the entire roadmap for OpenShift. What are the new features that are becoming over the next six to nine to 12 months? It's open source available on GitHub. Customers can see, and then they can basically come back and give feedback like, Hey, you know, we want hip compliance. We just launched. That was a big request that was coming from our >>Customers. That is not any process >>Also for Graviton or Nvidia instances. So I I I think it's a, >>Here's the thing, the reason I'm pounding on this is because you guys have a pretty high hit rate, and I think as a >>Customer, mildly successful company >>As, as a customer advocate, the better, you know, if, if you guys make bets that pay off, it's gonna pay off for customers. Right. And because there's a lot of failures in it. Yeah. I mean, let's face it. That's >>Right. And I think, I think you said the key word bets. You place a lot of small bets. Do you have the, the innovation engine to do that? AWS is the perfect place to place those small bets. And then you, you know, pour gas on the fire when, when they take off. >>Yeah, it's a good point. I mean, it's not expensive to experiment. Yeah. >>Especially in the managed service world. Right? >>And I know you love taking things to market and you're a go to market guy. Let's talk gtm, what's got your snow pumped about GTM for 2023? >>We, we are gonna, you know, 10 x the teams that's gonna be focused on these products, right? So we're gonna also come out with a hybrid committed spend program for our customers that meet them where they want to go. So they're coming outta the data center going into a cloud. We're gonna have a nice financial model for them to do that. And that's gonna take a lot of the friction out. >>Yeah. I mean, you've nailed it. I, I think the, the fact that now entire Red Hat portfolio is available on marketplace, you can do it on one click deployment. It's deeply integrated with Amazon services and the most important part that Joel was making now customers can double dip. They can drive benefit from the consumption committed spend programs, both from Red Hat and from aws, which is amazing. Which is a game changer That's right. For many of our large >>Customers. That's right. And that, so we're gonna, we're gonna really go to town on that next year. That's, and all the, all the resources that I have, which are the technology sellers and the sas, you know, the engineers we're growing this team the most out that team. So it's, >>When you say 10 x, how many are you at now? I'm >>Curious to see where you're headed. Tell you, okay. There's not right? Oh no, there's not one. It's triple digit. Yeah, yeah. >>Today. Oh, sweet. Awesome. >>So, and it's a very sizable team. They're actually making sure that each of our customers are successful and then really making sure that, you know, no customer left behind policy. >>And it's a great point that customers love when Amazonians and Red Hats show up, they love it and it's, they want to get more of it, and we're gonna, we're gonna give it to 'em. >>Must feel great to be loved like that. >>Yeah, that's right. Yeah. Yeah. I would say yes. >>Seems like it's safe to say that there's another decade of partnership between your two companies. >>Hope so. That's right. That's the plan. >>Yeah. And I would say also, you know, just the IBM coming into the mix here. Yeah. I, you know, red Hat has informed the way we have turned around our partnership with ibm, essentially we, we signed the strategic collaboration agreement with the company. All of IBM software now runs on Rosa. So that is now also providing a lot of tailwinds both to our rail customers and as well as Rosa customers. And I think it's a very net creative, very positive for our partnership. >>That's right. It's been very positive. Yep. Yeah. >>You see the >>Billboards positive. Yeah, right. Also that, that's great. Great point, Dave. Yep. We have a, we have a new challenge, a new tradition on the cube here at Reinvent where we're, well, it's actually kind of a glamor moment for you, depending on how you leverage it. We're looking for your 32nd hot take your Instagram reel, your sizzle thought leadership, biggest takeaway, most important theme from this year's show. I know you want, right, Joel? I mean, you TM boy, I feel like you can spit the time. >>Yeah. It is all about Rosa for us. It is all in on that, that's the native OpenShift offering on aws and that's, that's the soundbite we're going go to town with. Now, I don't wanna forget all the other products that are in there, but Rosa is a, is a very key push for us this year. >>Fantastic. All right. Manu. >>I think our customers, it's getting super competitive. Our customers want to innovate just a >>Little bit. >>The enterprise customers see the cloud native companies. I wanna do what these guys are doing. I wanna develop features at a fast clip. I wanna scale, I wanna be resilient. And I think that's really the spirit that's coming out. So to Joel's point, you know, move to worlds containers, serverless, DevOps, which was like, you know, aha, something that's happening on the side of an enterprise is not becoming mainstream. The business is demanding it. The, it is becoming the centerpiece in the business strategy. So that's been really like the aha. Big thing that's happening here. >>Yeah. And those architectures are coming together, aren't they? That's correct. Right. You know, VMs and containers, it used to be one architecture and then at the other end of the spectrum is serverless. People thought of those as different things and now it's a single architecture and, and it's kind of right approach for the right job. >>And, and a compliments say to Red Hat, they do an incredible job of hiding that complexity. Yeah. Yes. And making sure that, you know, for example, just like, make it easier for the developers to create value and then, and you know, >>Yeah, that's right. Those, they were previously siloed architectures and >>That's right. OpenShift wanna be place where you wanna run containers or virtual machines. We want that to be this Yeah. Single place. Not, not go bolt on another piece of architecture to just do one or the other. Yeah. >>And hey, the hybrid cloud vision is working for ibm. No question. You know, and it's achievable. Yeah. I mean, I just, I've said unlike, you know, some of the previous, you know, visions on fixing the world with ai, hybrid cloud is actually a real problem that you're attacking and it's showing the results. Agreed. Oh yeah. >>Great. Alright. Last question for you guys. Cause it might be kind of fun, 10 years from now, oh, we're at another, we're sitting here, we all look the same. Time has passed, but we are not aging, which is a part of the new technology that's come out in skincare. That's my, I'm just throwing that out there. Why not? What do you guys hope that you can say about the partnership and, and your continued commitment to community? >>Oh, that's a good question. You go first this time. Yeah. >>I think, you know, the, you know, for looking into the future, you need to look into the past. And Amazon has always been driven by working back from our customers. That's like our key tenant, principle number 1 0 1. >>Couple people have said that on this stage this week. Yeah. >>Yeah. And I think our partnership, I hope over the next decade continues to keep that tenant as a centerpiece. And then whatever comes out of that, I think we, we are gonna be, you know, working through that. >>Yeah. I, I would say this, I think you said that, well, the customer innovation is gonna lead us to wherever that is. And it's, it's, it's gonna be in the cloud for sure. I think we can say that in 10 years. But yeah, anything from, from AI to the quant quantum computing that IBM's really pushing behind that, you know, those are, those are gonna be things that hopefully we show up on a, on a partnership with Manu in 10 years, maybe sooner. >>Well, whatever happens next, we'll certainly be covering it here on the cube. That's right. Thank you both for being here. Joel Manu, fantastic interview. Thanks to see you guys. Yeah, good to see you brought the energy. I think you're definitely ranking high on the top interviews. We >>Love that for >>The day. >>Thank >>My pleasure >>Job, guys. Now that you're competitive at all, and thank you all for tuning in to our live coverage here from AWS Reinvent in Las Vegas, Nevada, with Dave Valante. I'm Savannah Peterson. You're watching The Cube, the leading source for high tech coverage.

Published Date : Nov 30 2022

SUMMARY :

Manu and Joel, thank you so much for being here. Are we ready? How's the show going for you guys real and, you know, people just want to get out, meet people, have that human touch with each other, And you've got a few in the house. Very few shows can say that, by the way. So far It's the, you have to be here. I was at reinvent number two. And I just, I've talked about it a little bit down the show, but the diversity on the show floor, you know, forever together. I love that you know, benefit from the joint committed spend programs together. 2008, I know you don't like that, but we started So that portends, I mean, 2008, we're talking two years after the launch of s3. harbinger of things to come with these new innovations? Yeah, I, I would say, you know, the innovation is a key tenant of our So it's just getting that go to market tight and we're gonna, we're gonna get that done. And if you know, 95% of the customers say it, Yeah, that's right. how do you guys decide when to put gas on the fire? So we have, you know, close to about couple of thousand power users. So do you take that information and somehow, I mean, it's global, you know, you get, you get a good, you gotta get a good slice of your customer base to get, context of like, you know, Amazon and Red Hat just published the entire roadmap for OpenShift. That is not any process So I I I think it's a, As, as a customer advocate, the better, you know, if, if you guys make bets AWS is the perfect place to place those small bets. I mean, it's not expensive to experiment. Especially in the managed service world. And I know you love taking things to market and you're a go to market guy. We, we are gonna, you know, 10 x the teams that's gonna be focused on these products, Red Hat portfolio is available on marketplace, you can do it on one click deployment. you know, the engineers we're growing this team the most out that team. Curious to see where you're headed. then really making sure that, you know, no customer left behind policy. And it's a great point that customers love when Amazonians and Red Hats show up, I would say yes. That's the plan. I, you know, red Hat has informed the way we have turned around our partnership with ibm, That's right. I mean, you TM boy, I feel like you can spit the time. It is all in on that, that's the native OpenShift offering I think our customers, it's getting super competitive. So to Joel's point, you know, move to worlds containers, and it's kind of right approach for the right job. And making sure that, you know, for example, just like, make it easier for the developers to create value and Yeah, that's right. OpenShift wanna be place where you wanna run containers or virtual machines. I mean, I just, I've said unlike, you know, some of the previous, What do you guys hope that you can say about Yeah. I think, you know, the, you know, Couple people have said that on this stage this week. you know, working through that. you know, those are, those are gonna be things that hopefully we show up on a, on a partnership with Manu Yeah, good to see you brought the energy. Now that you're competitive at all, and thank you all for tuning in to our live coverage here from

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Molly Burns Qlik & Samir Shah, AARP | AWS re:Invent 2022


 

(slow upbeat music) >> Good afternoon and welcome back to Sin City. We're here at AWS reInvent with wall-to-wall coverage on theCUBE. My name is Savannah Peterson, joined with Dave Vellante, and very excited to have two exciting guests from Qlik and AARP with us. Molly and Samir, thank you so much for being here. Welcome to the show. >> Thank you for having us. >> Thank you for having us. >> How's it been so far for you, Molly? >> It's been a great show so far. We've got a big booth presence out here. We've had a lot of people coming by, doing demo stations and just really, really coming to the voice of the customer, so we've really enjoyed the event. >> Ah, love a good VOC conversation myself. How about for you, Samir? >> Oh, it's been great meeting a lot of product folks, meeting a lot of other people, trying to do similar things that we're doing, getting confirmation we're doing the right thing, and learning new things. And obviously, you know, here with Molly, it's been a highlight of my experience. >> What's the best thing you learned from your peers, this week? >> You know, some of the things, that we're all talking about, is how do we get data in the right place at the right time? And, you know, that's something that people are now starting to think about. >> Very hot topic. >> You know, doing it, and then not only getting it to the right place, but taking insights and taking action on it as it's getting there. So those are the conversations that are getting around, in the circle I've been hanging around with. >> You hearing the same thing at the booth or? >> Yeah, absolutely. >> And how are you guys responding? >> Well, I think, as a company, and the shifts in the market, people are really trying to determine what workloads belong in which Cloud, what belongs on-prem? And so talking about those realtime transformations, the integration points, the core systems they're coming from, and really how to unlock that data, is just really powerful and meaningful. So that's been a pretty consistent theme throughout the conference, and a lot of conversations that we have on a regular basis. >> I believe that, Molly, let's stick with you for a second. Just in case the audience isn't familiar, tell us a little more about Qlik. >> Yeah, so Qlik is a robust, end-to-end data pipeline. Starting with really looking at all of your source systems whether it's mainframe, SAP, relational database, kind of name your flavor as it's related to sources. Getting those sources over into the target landing spot whether it be Amazon, or other cloud players, or even if you're, if you're managing hybrid workloads. So that's kind of one piece of the end-to-end platform. And then the second piece is really having all that data, analytics ready, coming right through that real-time data pipeline, and really being able to use the data, to monetize the data, to make sense of the data. And then Qlik really does all that data preparation work underneath the visualization layer, which is where all the work happens. And then you get to see the output of that through the visualization of Qlik, which is, you know, the dashboards, the things that our people, people are used to seeing. >> I love that! So at AARP, what are you using Qlik for? What sort of dashboards are you pulling together? >> So when we started our journey to AWS, we knew that, you know, we're going to have our applications, they're distributed in the Cloud, but again, how do we get the data there, in the right place at the right time? So, as members are, taking action, they're calling into the call center, using our website, using our mobile apps. We want to want it to be able to take that information stream it, so we use Qlik, to take those changes when they happen as they happen, be able to stream it to Kafka and then push that data out to the applications that need it in the time that they needed it. So, instead of waiting for a batch job to happen overnight, we're able to now push this data in real time. And by doing that, we're able to personalize the engagement for our members. So if you come in, we know what you're doing, we can personalize the value that we put in front of you, and just make that engagement a lot more engaging for you. >> Yeah. >> And in the channel that you choose to want to come in with, right? Rather than a channel that we are trying to push to you. >> Everyone wants that personalized experience as we discussed, I love AARP, I've done a lot of work with AARP, I look forward to being a member, but in case the audience isn't familiar, you have the largest membership database of any company on Earth that I'm aware of. How many members does AARP have? >> We have nearly 38 million members, and 66,000 volunteers, and 2300 employees across every state in the United States. >> It's a perfect use case for Qlik, right? 'Cause you've been around for a while. You've got data in the million different places. You're trying to get, you've got a mainframe, right? You know, I hear Amazon's trying to put all the mainframes in the Cloud, but I'm guessing the business case isn't there for you. But you want the data that's coming out of that mainframe to be part of that data pipeline, right? So can you paint a picture, of how, what Molly was describing about the data pipeline, how that fits with AARP? >> Yeah, it's actually, it was a perfect use case. And you know, when we engaged with Qlik, what we wanted to be able to do is take that data in the mainframe, and get it distributed into the Cloud, accurately, securely, and make sure that we can track the lineage, and be able to say, hey, application A only needs name and address, application B needs, name, address, and payment. So we were able to do all of that within a couple of weeks, right? And getting that data out there, knowing that it's going to the right place, knowing it's secure, and knowing it's accurate, regardless of the application it goes to, we don't have to worry about seeking data across different applications. Now we know that there's a source of truth, and everything is done through the pipeline, and it's controlled in a way that, we can measure everything that's going through, how it's going through, and how it's being used by the applications, that are consuming it? >> So you've got the providence and the lineage of that data and that's what Qlik ensures, is that right? Is that your role or is that a partner role, combined? >> No, yes, that's absolutely Qlik's role. So for our new offering, Qlik Cloud data integration, it's a comprehensive solution, delivered as a service, delivers real time, automates, transformations, catalog and lineage, all extremely important. And in the case of Samir and AARP, they're trying to unlock the most valuable assets of their data in SAP and mainframe. And surprisingly, sometimes most valuable data in an organization is the hardest to actually get access to. >> Sure. >> So be, you know, just statistically, 70% of Fortune 500 companies still rely on mainframe. So when you think about that, and even when Samir and I are talking about it. >> That's a lot. >> Yeah. >> And that's a lot of scale, that's a lot of data. >> It's a lot of data. >> Yeah. >> So, you know, mainframe isn't a thing of the past. Companies are still relying on it. People have been saying that for years but when we're talking about getting the complex data out of there to really make something meaningful for AARP, we're really proud of the results, and the opportunity that we've been able to provide to really improve the member experience. And how people are able to consume AARP, and all the different offerings that they have? Kind of like you mentioned Savannah, and the way that you go about it. >> Well, it's also the high risk data. High value data, high risk data. You don't want to mess with it. You want to make sure that you've got that catalog to be able to say, okay, this is what we did with that data, this is where it came from. And then you essentially publish to other tools, analytic tools in the Cloud. Can you paint a picture of how that extends to the Cloud? >> Sure, so there's a couple of different things that we do with it. So once we get the data, into our streaming apps, we can publish it over to like our website. We can publish it to the call center, to mobile apps, to our data warehouse, where we can run analytics and AI on it. And then obviously a lot of our journeys, we use a journey orchestration tool, and we've built a CDP, a customer data platform, to get those insights in there, to drive, you know, personalization and experience. >> I'm smiling as you're talking, Samir, because I'm thinking of all the personalized experiences that my mother has with AARP, and it is so fun to learn about the technology that's serving that to her. >> Exactly. >> This segment actually becoming a bit more personal for me than I expected for a couple of reasons. So this is great. Molly, Qlik has been a part of the AWS ecosystem since the get go. How have things changed over the years? >> Yeah, so Qlik still remains the enterprise integration tool of choice for AWS especially- >> Let's call that a casual and just brag. >> Yeah. >> Because that's awesome. That's great, congratulations on that. >> Thank you for SAP and mainframe. So the relationship continues to evolve but we've been part of the ecosystem from since inception. So we look at, how we continue to evolve the partnership? And honestly, a lot of our customers landing spot is AWS. So the partnership evolves really on two fronts. One with Amazon itself, in a partnership lane, and two, with our customers, and what we're doing with them, and how we're able to really optimize what that looks like? And then secondly, earlier this year we announced an offering Amazon and Qlik, called Qlik Ramp, where we can come in and do, a half day architecture deep dive, look at SAP mainframe, and how they get to the Amazon landing spots, whether it's S3, Redshift, or EMR? So we got a lot of different things kind of going on in the Amazon ecosystem, whether it's customer forward and first, and how can we maximize the relationship spend et cetera, with Amazon. And then also how can we deliver, you know, kind of a shorter time to value throughout that process with something like a Qlik ramp, because we want to qualify, and solve customers needs, as equally as we want to you know, say when we're not the right fit. >> So data is a complicated- >> Love that honesty and transparency. >> Data is a complicated situation for most companies, right? And there's a lack of resource, lack of talent. There's hyper specialization. And you were just talking about the evolution of the Cloud and the relationship. How does automation fit into the equation? Are you able to automate a lot of that data integration through the pipeline? >> Yeah. >> Is it was a, what's your journey look like there? Were you resistant to that at first? 'Cause you got to trust the data. Take us through that. >> Yeah, so the first thing, we wanted to make sure is security right? We've got a lot of data, we're going to make sure privacy- >> Very personal data too. >> Exactly. And privacy and security is number one. So we want to make sure anything that we're doing with the data is secure, and it's not given out anywhere. In terms of automation, so what we've been able to do is being able to take these changes, and you know, in technology, the one thing you can guarantee is it's going to break. Network's going to go down, or a server goes down, a database goes down, and that's the only guarantee we have. And by using the product that we have today, we're able to take those outages, and minimize them because there's retry processes, there's ways of going back and saying, hey, I've missed this much data. How do we bring it back in? You don't want data to get out of sync because that causes downstream problems. >> Yeah. >> So all of that is done through the product, right? We don't have to worry about it. You know, we get notifications, but it's not like, oh, I've got to pay someone at two o'clock in the morning because the network's gone down and how's the data sync going to come back up, when it comes back up? All of that's done for us. >> Yeah, and just to add to that, automation, is a key component. I mean, the data engineering teams definitely see the value of automation and how we're able to deliver that. So, improving the experience but also the overall landscape of the environment is critical. >> Yeah, we've seen the stats, data scientists, data pro spend, you know, 80% of their time wrangling data, 20% of their time. >> Data preparation. >> You know extracting value from it. So. >> Yeah, it's so sad. It's such a waste of human capital, and you're obviously relieving that, and letting folks do their job more efficiently. >> The thing is too, you know, as I'm somebody who's love data you dive into the data, you get really excited then after a while you're like, Ugh! >> I'm still here. >> I'm slogging through this data. Taking a bath in it. >> But I think. >> I want to get to the insights. >> I think that world's changing a little bit. >> Yes, definitely. >> So as we're starting to get data that's coming through it's got high fidelity, and richness, right? So in the old days we'd put in a database, normalize it, and then, you know we'd go and do our magic, and hopefully, you know something comes out, and the least of frustration, you just spoke about. Well now, because it's moving in real time, and we can send the data to areas in the way we want it, and add automation, and machine learning on top of that, so that, now it becomes a commodity to massage that data into the in the format that you want it. Then you can concentrate on the value work, right? Which is really where people should be spending the time, rather than, oh, I've got to manipulate the data, make sure it's done in a consistent way, and then make sure it's compliant and done, the same way every single time. >> It may be too early to, you know quantify the business impact, but have you seen, for example, you know, what I was describing creates data silos. 'Cause nobody's going to use the data if it's not trusted. So what happens is it goes to a silo, they put a brick wall around it, and then, you know, they do their thing with it. They trust it for that one use case and then they don't share it. Has that begun to change as you've seen more integration that's automated and augmented? >> Absolutely. I mean, you know, if you're bringing in data and you're showing that it's consistent, and this is where governance and compliance comes in, right? So as long as you have a data catalog, you can make sure that this data's coming through with the lineage that you said is going to, here's the source, here's the target, here's who gets what they only need rather than giving them everything. And by being able to document that, in a way, that's automated rather than somebody going in, and running a report, it's key. Because that's where the trust comes in, rather than, oh, Samir has to go in and manipulate this stream so that, you know, Molly can get the reports she wants. Instead, hey, it's all going in there, the reports are coming out, they're audited, and that's where the trust factor comes. >> And that enables scale. >> Yeah. >> Cloud confidence and scale. Big topics of the show this week. >> Yep. >> It's been the whole thing. Molly, what's next for Qlik? >> Yeah, Qliks on a big journey. So we've released a lot of things most recently, Qlik Cloud data integration as a service, but we're just continuing to grow from a customer base, from a capabilities perspective. We also recently just became HIPAA compliant and went through some other services. >> Congratulations, that is not an easy process. >> Thank you, thank you. >> Yeah. >> And so for us it's really just about expanding and having, that same level of fidelity of the data, and really just getting all of that pushed out to the market so everybody really sees the full value of Qlik, and that we can make your data Qlik. And just for a minute, back to your earlier point. >> Beautiful pun drop there, Molly. Just going to see that. >> Thank you Savannah. >> Yeah. >> But back to your earlier point, just about the time that people are spending, when you're able to automate, and you're getting data delivered in real time, and operational systems are able to see that. 'Cause you're trying to create the least amount of disruption you can, right? 'Cause that's a critical part of the business. When you start to automate and relieve that burden then people have time to spend time on the real things. >> Right. >> Future forward, prescriptive analytics, machine learning, not data preparation, solving problems, fixing soft gaps. >> Staring a spreadsheet, yeah. >> Right? It's actually the full end-to-end pipeline. And so that's really where I feel like the power is unleashed. And as more sources and targets come to light, right? They're all over the showroom floor, so we don't have to mention any of 'em by name, but it's just continuing, to move into that world to have more SaaS integrations. And to be able to serve the customer, and meet them exactly where they're at, at the place that they want to be. And for Samir, and what we did in the transformation there, unlocking that data for mainframe and SAP, getting it into Qlik Cloud, has been a huge business driver for them. And so, because of partners like AWS and Samir and AARP, we're constantly evolving. And really trying to listen to the voice of the customer, to become better for all of you. >> Excellent. >> Love that community first attitude. Very clear that you both have it, both AARP and Qlik with that attitude. We have a new challenge this year to reInvent on theCUBE, little prompt here. >> Okay. >> We're going to put 30 seconds on the clock, although I'm not super crazy about watching the clock. So, feel comfortable with whatever however much time you need. >> Whatever works. >> Yeah, yeah, yeah, yeah, whatever works. But we're looking for equivocally, your Instagram reel, your hot take, your thought leadership, sizzle, with the key theme from this year's show. Molly, your smile is platinum and perfect. So I'm going to start with you. I feel like you've got this. >> Okay, great. >> Yeah. >> Just the closing statement is what you're looking for. >> Sure, yeah, sexy little sound bite. What do you, what's going to be your big takeaway from your experience here in Vegas this week? >> Yeah, so the experience at Vegas this week has been great but I think it's more than just the experience at Vegas, it's really the experience of the year, where we're at with the technology shift. And we're continuing to see, the need for Cloud, the move to Cloud, mixed workloads, hybrid workloads, unlocking core data, making sure that we're getting insights analytics, and value out of that. And really just working through that, kind of consistent evolution, which is exactly what it is. It's never, you never get to a point where, that's it, there's a bow on it, and it's perfect. It's continuously involving, evolving. >> Yeah. >> And I think that's the most important part that you have to take away. Samir's got his environment in a great place today but in six months, there may be some new things or transformations that he wants to look at, and we want to be there at the ready to work with him, roll up our sleeves, and kind of get into that. So the shift of the Cloud is here to stay. Qlik is a hundred percent here to stay. Here ready to serve our customers in any capacity that we can. And I think that's really my big takeaway from this week. And I've loved it, like this has been a great, this has been great with both of you. You both are super high energy. >> Aw, thank you. >> And Samir and I have had a great time over the event as well. >> Well, nailed it. You absolutely nailed it. All right, Samir, shoot your shot. >> So. >> Savannah. >> What I would say, I'm pretty, so. (laughing) >> I like to keep the smiles organic on stage, my perverse sense of humor, everyone just tolerates. >> Yeah, the one thing I think, I'm hearing a lot is, we have to look at data in motion. Streaming data is the way it's going to go. Whether it's customer data, operational data, it doesn't matter, right? We can't have these silos that you spoke about. Those days are gone, right? And if we really want to make a difference, and utilize all of the technology that's being built out there, all of the new features that were, you know, just in the keynotes. We can't have these separate silos, and the data has to go across, trusted data, it has to go across. The second thing I think we're all talking about is, we have to look at things differently. Unlearning the old is harder than learning the new. So we were just talking about event driven architecture. >> Understatement of the century. Sidebar, that was, yeah. >> So, you know, a lot of us techies are used to calling APIs. Well, now we have to push the data out, instead of pulling it. That just means retraining our brains, retraining our architects, retraining our developers, to think in a different way. And then the last thing I think I've learned is, us technology folks have put the customer first right? >> Yes, absolutely. >> What does a customer want? How do they want to feel when they engage with you? Because if we don't do that, none of this technology matters. And you know, we have to get away from the day where the IT guys go in the back black room, (laughing) coat up and then, you know, push something out, and don't think about what am I doing, and how am I impacting your mother? >> Yes, the end customer. It's no longer the person at the end of a terminal. Look at the green screen. >> And just one last thing. I think also it's fit for purpose transformations. And that's how we have to start thinking about how we're doing business. 'Cause there's a paradigm shift, right? From ETL to ELT, right? Extract, Load, Transform your data. And so as we're seeing that, I think it's really just about that fit for purpose, and looking at the transformations, the right transformations. And what's going to move the needle for the business. >> What a great closing note! Molly, Samir, thank you both for being here. >> Both: Thank you! >> This was a really fantastic chat, love where we took it. And thank all of you for tuning in to our live coverage from AWS reInvent here in fabulous Las Vegas, Nevada. I just want to give my mom a quick shout out, since she got a holler throughout this segment, as well as Stacy and all of my friends at AARP, I missed you all. My name's Savannah Peterson, joined with Dave Vellante. You're watching theCUBE. We are the technology leader in coverage for events like this. (slow upbeat music)

Published Date : Nov 30 2022

SUMMARY :

Molly and Samir, thank you really coming to the How about for you, Samir? And obviously, you know, in the right place at the right time? in the circle I've been and the shifts in the market, Just in case the audience isn't familiar, and really being able to use the data, that need it in the time And in the channel that you choose but in case the audience isn't familiar, state in the United States. of that mainframe to be part and get it distributed into the Cloud, is the hardest to actually get access to. So be, you know, just statistically, And that's a lot of and the way that you go about it. how that extends to the Cloud? to drive, you know, and it is so fun to learn part of the AWS ecosystem Because that's awesome. So the relationship continues to evolve and the relationship. 'Cause you got to trust the data. and that's the only guarantee we have. and how's the data sync Yeah, and just to you know, 80% of their You know extracting value from it. and you're obviously relieving that, Taking a bath in it. I think that world's into the in the format that you want it. and then, you know, they And by being able to Big topics of the show this week. It's been the whole thing. and went through some other services. Congratulations, that and that we can make your data Qlik. Just going to see that. just about the time that not data preparation, at the place that they want to be. Very clear that you both have it, 30 seconds on the clock, So I'm going to start with you. Just the closing statement to be your big takeaway the need for Cloud, the move to Cloud, So the shift of the Cloud is here to stay. And Samir and I have had a great time All right, Samir, shoot your shot. What I would say, I like to keep the and the data has to go across, Understatement of the century. put the customer first And you know, we have at the end of a terminal. and looking at the transformations, Molly, Samir, thank you And thank all of you for tuning in

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John Purcell, DoiT International & Danislav Penev, INFINOX Global | AWS re:Invent 2022


 

>>Hello friends and welcome back to Fabulous Las Vegas, Nevada, where we are live from the show floor at AWS Reinvent. My name is Savannah Peterson, joined by my fabulous co-host John Furrier. John, how was your lunch? >>My lunch was great. Wasn't very complex like it is today, so it was very easy, >>Appropriate for the conversation we're about >>To have. Great, great guests coming up Cube alumni and great question around complexity and how is wellbeing teams be good? >>Yes. And, and and on that note, let's welcome John from DeWit as well as Danny from Inox. I swear I'll be able to say that right by the end of this. Thank you guys so much for being here. How's the show going for you? >>Excellent so far. It's been a great, a great event. You know, back back to pre Covid days, >>You're still smiling day three. That's an awesome sign. John, what about you? >>Fantastic. It's, it's been busier than ever >>That that's exciting. I, I think we certainly feel that way here on the cube. We're doing dozens of videos, it's absolutely awesome. Just in case. So we can dig in a little deeper throughout the rest of the segment just in case the audience isn't familiar, let's get them acquainted with your companies. Let's start with do it John. >>Yeah, thanks Savannah. So do it as a global technology company and we're partnering with deleted cloud providers around the world and digital native companies to provide value and solve complexity. John, to your, to your introductory point with all of the complexities associated with operating in the cloud, scaling a business in the cloud, a lot of companies are just looking to sort of have somebody else take care of that problem for them or have somebody they can call when they run into, you know, into problems scaling. And so with a combination of tech, advanced technology, some of the best cloud experts in the world and unlimited tech support or we're offloading a lot of those problems for our customers and we're doing that on a global basis. So it's, it's an exciting time. >>I can imagine pretty much everyone here on the show floor is dealing with that challenge of complexity. So a couple customers for you in the house. What about you Danny? >>I, I come from a company which operates in a financial industry market. So we essentially a global broker, financial trading broker. Which what this means for those people who don't really understand, essentially we allow clients to be able to trade digitally and speculate with different pricing, pricing tools online. We offer a different products for different type of clients. We have institutional clients, we've got our affiliates, partners programs and we've got a retail clients and this is where AWS and Doit comes handy allows us to offer our products digitally across the globe. And one of the key values for us here is that we can actually offer a product in regions where other people don't. So for example, we don't compete in North America, we don't compete in EME in Europe, but we just do it in AWS to solve our complex challenges in regions that naturally by, depending on where they base, they have like issues and that's how we deliver our product. >>And which regions, Latin >>America, Latin, the entire Africa, subcontinent, middle East, southeast Asia, the culture is just demographic is different. And what you used to have here is not exactly what you have over there. And obviously that brings a lot of challenges with onboarding and clients, deposit, trading activities, CDN latency, all of >>That stuff. It's interesting how each region's different in their, their posture with the cloud. Someone roll their own, someone outta the box. So again, this brings up this theme this year guys, which is about end to end seeing purpose built like specialty solutions. A lot of solutions going end to end with data makes kind of makes it more complicated. So again, we got more complexity coming, but the greatest the cloud is, you can abstract that away. So we are seeing this is a big opportunity for partners to innovate. You're seeing a lot of joint engineering, a lot more complexities coming still, but still end to end is the end game so to speak. >>A absolutely John, I mean one, one of the sort of ways we describe what we try to do for our customers like Equinox is to be your co-pilot in the cloud, which essentially means, you know, >>What an apt analogy. >>I think so, yeah, >>Well, well >>Done there. I think it works. Yvanna. Yeah, so, so as I mentioned, these are the majority or almost all of our customers are pretty sophisticated tech savvy companies. So they don't, you know, they know for most, for the most part what they're trying to achieve. They're approaching scale, they're at scale or they're, or they're through that scale point and they, they just wanna have somebody they can call, right? They need technology to help abstract away the complex problem. So they're not doing so much manual cloud operational work or sometimes they just need help picking the next tech right to solve the end to end use case that that they're, that they're dealing with >>In business. And Danny, you're rolling out solutions so you're on, you're on the front lines, you gotta make it easier. You didn't want to get in the weeds on something that should be taken care of. >>Correct. I mean one of the reasons we go do it is you need to, in order to involve do it, you need to know your problems, understand your challenges, also like a self review only. And you have to be one way halfway through the cloud journey. You need to know your problems, what you want to achieve, where you want to end up a roadmap for the next five years, what you want to achieve. Are we fixing or developing a building? And then involve those guys to come and help you because they cannot just come with magic one and fix all your problems. You need to do that yourself. It's not like starting the journey by yourself. >>Yeah. One thing that's not played up in this event, I will say they may, I don't, they missed, maybe Verner will hit it tomorrow, but I think they kind of missed it a little bit. But the developer productivity's been a big issue. We've seen that this year. One of the big themes on the cube is developer productivity, more velocity on the development side to keep pace with what's on, what solutions are rolling out the customers. And the other one is skills gap. So, and people like, and people have old skills, like we see VMware being bought by Broadcom for instance, got a lot of IT operators at VMware, they gotta go cloud somewhere. So you got new talent, existing talent, skill gaps, people are comfortable, yet the new stuff's there, developers gotta be more productive. How do you guys see that? Cuz that's gonna be how that plays now, it's gonna impact the channel, the partnership relationship, your ability to deliver. >>What's your reaction to that first? Well I think we obviously have a tech savvy team. We've got developers, we've got dev, we've got infrastructure guys, but we only got so much resource that we can afford. And essentially by evolving due it, I've doubled our staff. So we got a tech savvy senior solution architects which comes to do the sexy stuff, actually develop and design a new better offering, better product that makes us competitive. And this is where we involved, essentially we use the due IT staff as an staff employees that our demand is richly army of qualified people. We can actually cherry pick who we want for the call to do X, Y, and Z. And they're there to, to support you. We just have to ask for help. And this is how we fill our gap from technical skills or budget constrained within, you know, within recruitment. >>And I think, I think what, what Danny is touching on, John, what you mentioned is, is really the, the sort of the core family principle of the company, right? It's hard enough for companies like Equinox to hire staff that can help them build their business and deliver the value proposition that they're, that they see, right? And so our reason for existence is to sort of take care of the rest, right? We can help, you know, operate your cloud, show you the most effective way to do that. Whether they're finops problems, whether they're DevOps problems, whether dev SEC ops problems, all of these sort of classic operational problems that get 'em the way of the core business mission. You're not in the business of running the cloud, you're in the business of delivering customer value. We can help you, you know, manage your cloud >>And it's your job to do it. >>It is to do it >>Can, couldn't raise this upon there. How long have y'all been working together? >>I would say 15 months. We took, we took a bit of a conservative approach. We hope for the baseball, prepare for the worst. So I didn't trust do it. I give them one account, start with DEF U A C because you cannot, you just have to learn the journey yourself. So I think I would, my advice for clients is give it the six months. Once you establish a relationship, build a relationship, give them one by one start slowly. You actually understand by yourself the skills, the capacity that they have. And also the, for me consultants is really important And after that just opens up and we are now involving them. We've got new project, we've got problem statement. The first thing we do, we don't Google it, we just say do it. Log a ticket, we got the team. You're >>A verb. >>Yeah. So >>In this case we have >>The puns are on list here on the Cuban general. But with something like that, it's great. >>I gotta ask you a question cuz this is interesting John. You know, we talked last year on the cube and, and again this is an example of how innovations playing out. If you look at the announcements, Adam Celski did and then sw, he had 13 or so announcements. I won't say it's getting boring, but when you hear boring, boring is good. When you start getting into these, these gaps in the platforms as it grows. I won't say they was boring cause that really wasn't boring. I like the data >>Itself. It's all fascinating, John, >>But it, but it's a lot of gap filling, you know, 50 connectors you got, you know, yeah. All glue layers being built in AI's critical. The match cloud is there. What's the innovation? You got a lot of gaps being filled, boring is good. Like Kubernetes, we say there boring means, it's being invisible. That means it's going away. What's the exciting things from your perspective in cloud here? >>Well, I think, I mean, boring is an interesting word to use cuz a company with the heritage of AWS is constantly evolving. I mean, at the core of that company's culture is innovation, technology, development and innovation. And they're building for builders as, as you know, just as well as I do. Yeah. And so, but what we find across our customer base is that companies that are scaling or at scale are using maybe a smaller set of those services, but they're really leveraging them in interesting ways. And there is a very long tail of deeper, more sophisticated fit for purpose, more specific services. And Adam announced, you know, who knows him another 20 or 30 services and it's happening year after year after year. And I think one of the things that, that Danny might attest to is, I, I spoke about the reason we exist and the reason we form the company is we hold it very, a very critical part of our mission is to stay abreast of all of those developments as they emerge so that Danny and and his crew don't have to, right? And so when they have a, a, a question about SageMaker or they have a question about sort of the new big data service that Adam has announced, we take it very seriously. Our job is to be able to answer that question quickly and >>Accurately. And I notice your shirt, if you could just give a little shirt there, ops, cloud ops, DevOps do it. The intersection of the finance, the tuning is now we're hearing a lot of price performance, cost recovery, not cost recovery, but cost management. Yeah. Optimizing. So we're seeing building scale, but now, now tuning almost a craft, the craft of the cloud is here. What's your reaction to that? It, >>It absolutely is. And this is a story as old as the cloud, honestly. And companies, you know, they'll, they'll, companies tend to follow the same sort of maturity journey when they first start, whether they're migrating to the cloud or they were born in the cloud as most of our customers are. There's a, there's a, there's an, there's an access to visibility and understanding and optimization to tuning a craft to use your term. And, and cost management truly is a 10 year old problem that is as prevalent and relevant today as it was, you know, 10 years ago. And there's a lot of talk about the economics associated with the cloud and it's not, certainly not always cheaper to run. In fact, it rarely is cheaper to run your business from any of the public cloud providers. The key is to do it and right size it and make sure it's operating in accordance and alignment with your business, right? It's okay for cloud process to go up so long as your top line is also >>Selling your proportion. You spend more cloud to save cloud. That's it's >>Penny wise, pound full. It's always a little bit, always a little bit of a, of a >>Dilemma on, on the cost saving. We didn't want to just save money. If you want to save money, just shut down your services, right? So it's about making money. So this is where do it comes, like we actually start making, okay, we spend a bit more now, but in about six months time I will be making more money. And we've just did that. We roll out the new application for all the new product offering host to AWS fully with the guys support, a lot of long, boring, boring, boring calls, but they're productive because we actually now have a better product, competitive, it's tailored for our clients, it's cost effective. And we are actually making money >>When something's invisible. It's working, you know, talking about it means it's, it's, it's operational. >>It's exactly, it's, >>Well to that point, John, one of the things we're most proud of in, you know, know this year was, was the launch of our product we called Flex Save, which essentially does exactly what you've described. It's, it's looking for automation and, and, and, and automatic ways of, yes. Saving money, but offering the opportunities to, to to improve the economics associated with your cloud infrastructure. >>Yeah. And improving the efficiency across the board. A hundred percent. It, it's, oh, it's awesome. Let's, and, and it's, it's my understanding there's some reporting and insights that you're able to then translate through from do it to your CTO and across the company. Denny, what's that like? What do you get to see working >>With them? Well, the problem is, like the CTO asked me to do all of that. It is funny he thinks that he's doing it, but essentially they have a excellent portal that basically looks up all of our instances on the one place. You got like good analytics on your cost, cost, anomalies, budget, costal location. But I didn't want to do that either. So what I have done is taken the next step. I actually sold this to the, to my company completely. So my finance teams goes there, they do it themselves, they log in, check, check, all the billing, the costal location. I actually has zero iteration with them if I don't hear anything from them, which is one of the benefits. But also there is lot of other products like the Flexe is virtually like you just click a finger and you start saving money just like that. Easy >>Is that easy button we've been talking about on >>The show? Yeah, exactly, exactly how it is. But there is obviously outside of the cost management, you actually can look at what is the resource you using do actually need it, how often you use it, think about the long term goal, what you're trying to achieve, and use the analytics to, and actually I have to say the analytics much better than AWS in, in, in, in cmp. It's, it's just more user friendly, more interactive as opposed to, you know, building the one in aws. >>It's good business model. Make things easy for your customers. Easy, simple >>To use. >>It's gotta be nice to hear John. >>Well, so first of all, thank you daddy. >>We, we work, but in all seriousness, you know, we, we work, Danny mentioned the trust word earlier. This is at the core of if we don't, if we're not able to build trust with our clients, our business is dead. It, it just doesn't exist. It can't scale. In fact, it'll go the opposite direction. And so we're, we work very, very hard to earn that trust and we're willing to start small to Danny's example, start small and grow. And that's why we're very, one of the things we're most proud of is, is how few customers tend to leave us year over year. We have customers that have been with us for 10 years. >>You know, Andy, Jesse always has, I just saw an interview, he was on the New York Times event in New York today as a CEO of Amazon. But he's always said in these build out phases, you gotta work backwards from the customer and innovate on behalf of the customer. Cause that's the answer that will always be a good answer for the outcome versus optimizing for just profit, you know what I'm saying? Or other things. So we're still in build out mode, >>You know, as a, as a, as a core fundamental sort of product concept. If you're not solving important problems for our customer, what are you, why, why are you investing? It just >>Doesn't make it. This is the beauty we do it. We actually, they wait for you to come to do the next step. They don't sell me anything. They don't bug me with emails. They're ready. When you're ready to make that journey, you just log a ticket and then come and help you. And this is the beauty. You just, it's just not your, your journey. >>I love it. That's a, that's a beautiful note to lead us to our new tradition on the cube. We have a little bit of a challenge for the both of you. We're looking for your 32nd Instagram real thought leadership sizzle anecdote. Either one of you wanna go first. John looks a little nauseous. Danny, you wanna give it a go? >>Well, we've got a few expressions, but we don't Google it. We just do it. And the key take, that's what we do now at, at, and also what we do is actually using their stuff as an influence employees richly. Like that's what we do. >>Well done, well done. Didn't even need the 30 seconds. Fantastic work, Danny. I love that. All right, John, now you do have to go. Okay, >>I'll goodness. You know, I'll, I'll, I'll, I'll I'll go back to what I mentioned earlier, if that's okay. I think we, you know, we exist as a company to sort of help our customers get back to focusing on why they started the business in the first place, which is innovating and delivering value to customers. And we'll help you take care of the rest. It's as simple as that. Awesome. >>Well done. You absolutely nailed it. I wanna just acknowledge your fan club over there watching. Hello everyone from the doit team. Good job team. I love, it's very cute when guests show up with an entourage to the cube. We like to see it. You obviously deserve the entourage. You're, you're both wonderful. Thanks again for being here on the show with Oh yeah, go ahead >>John. Well, I would just like to thank Danny for, for agreeing to >>Discern, thankfully >>Great to spend time with you. Absolutely. Let's do it. >>Thank you. Yeah, >>Yeah. Fantastic gentlemen. Well thank you all for tuning into this wonderful start to the afternoon here from AWS Reinvent. We are in Las Vegas, Nevada with John Furier. My name's Savannah Peterson, you're watching The Cube, the leader in high tech coverage.

Published Date : Nov 30 2022

SUMMARY :

from the show floor at AWS Reinvent. Wasn't very complex like it is today, so it was very easy, Great, great guests coming up Cube alumni and great question around complexity and how is wellbeing teams be I swear I'll be able to say that right by the end of this. You know, back back to pre Covid days, John, what about you? It's, it's been busier than ever in case the audience isn't familiar, let's get them acquainted with your companies. in the cloud, scaling a business in the cloud, a lot of companies are just looking to sort of have I can imagine pretty much everyone here on the show floor is dealing with that challenge of complexity. And one of the key values for us here is that we can actually offer a product in regions And what you used to have here So again, we got more complexity coming, but the greatest the cloud is, you can abstract that you know, they know for most, for the most part what they're trying to achieve. And Danny, you're rolling out solutions so you're on, you're on the front lines, you gotta make it easier. I mean one of the reasons we go do it is you need to, And the other one is skills gap. And this is how we fill our gap from We can help, you know, operate your cloud, show you the most effective way to do that. Can, couldn't raise this upon there. start with DEF U A C because you cannot, you just have to learn The puns are on list here on the Cuban general. I like the data But it, but it's a lot of gap filling, you know, 50 connectors you got, you know, yeah. I spoke about the reason we exist and the reason we form the company is we hold it very, The intersection of the finance, the tuning is now we're hearing a lot of price performance, that is as prevalent and relevant today as it was, you know, 10 years ago. You spend more cloud to save cloud. It's always a little bit, always a little bit of a, of a We roll out the new application for all the new product offering host It's working, you know, talking about it means it's, it's, it's operational. Well to that point, John, one of the things we're most proud of in, you know, know this year was, was the launch of our product we from do it to your CTO and across the company. Well, the problem is, like the CTO asked me to do all of that. more interactive as opposed to, you know, building the one in aws. Make things easy for your customers. This is at the core of if we don't, if we're not able to build trust with our clients, the outcome versus optimizing for just profit, you know what I'm saying? You know, as a, as a, as a core fundamental sort of product concept. This is the beauty we do it. for the both of you. And the key take, All right, John, now you do have to go. I think we, you know, we exist as a company to sort of help our customers get back to focusing Thanks again for being here on the show with Oh yeah, go ahead Great to spend time with you. Thank you. Well thank you all for tuning into this wonderful start to the afternoon here

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Srinivasan Swaminatha & Brandon Carroll, TEKsystems Global Services | AWS re:Invent 2022


 

>> Good afternoon, fellow cloud nerds and welcome back to AWS Reinvent 2022. We are live here from fabulous Las Vegas, Nevada. My name is Savannah Peterson, joined by Lisa Martin. So excited to be here Lisa, it's my first reinvent. >> Is it really? >> Yeah. >> I think it's only like my fourth or fifth. >> Only your fourth or fifth. >> Only. >> You're such a pro here. >> There's some serious veterans here in attendance that have been to all 11. >> I love that. >> Yeah. Wow, go them. I know, maybe we'll be at that level sooner. >> One day we will. >> Are you enjoying the show so far? >> Absolutely, it is. I cannot believe how many people are here. We've had 70,000 and we're only seeing what's at the foundation Expo Hall, not at the other hotel. So, I can only imagine. >> I mean, there's a world outside of this. >> Yes, and there's sunlight. There's actual sunlight outside of this room. >> Nobel idea. Well, Lisa, I'm very excited to be sitting here next to you and to welcome our fabulous guests, from TEKsystems, we have Brandon and Srini. Thank you so much for being here. How is the show going for you gentlemen so far? >> It's great. Lot of new insights and the customers are going to love what AWS is releasing in this reinvent. >> There is such a community here, and I love that vibe. It's similar to what we had at Cloud Native con in Detroit. So much collaboration going on. I assume most folks know a lot about TEKsystems who are watching, but just in case they don't, Brandon, give us the pitch. >> You bet. So full stack IT solutions firm, been in business for over 40 years, 80,000 global employees, really specializing in digital transformation, enterprise modernization services. We have partners in One Strategy, which is an an acquisition we made, but a well known premier partner in the Amazon partner ecosystem, as well as One North Interactive, who is our boutique brand, creative and digital strategy firm. So together, we really feel like we can bring full end-to-end solutions for digital and modernization initiatives. >> So, I saw some notes where TEKsystems are saying organizations need experienced AWS partners that are not afraid doing the dirty work of digital transformation, who really can advise and execute. Brandon, talk to us about how TEKsystems and AWS are working together to help customers on that journey which is nebulous of digital transformation. >> So, our real hallmark is the ability to scale. We partner with AWS in a lot of different ways. In fact, we just signed our strategic collaboration agreement. So, we're in the one percenter group in the whole partner network. >> Savanna: That's a pretty casual flex there. >> Not bad. >> I love that, top 1%, that no wonder you're wearing that partner pin so proud today. (speaking indistinctly) >> But we're working all the way on the advisory and working with their pro serve organization and then transforming that into large scale mass migration services, a lot of data modernization that Srini is an absolute expert in. I'm sure he can add some context too, but it's been a great partnership for many years now. >> In the keynote, Adam spent almost 52 minutes on data, right? So, it emphasizes how organizations are ready to take data to cloud and actually make meaningful insights and help their own customers come out of it by making meaningful decisions. So, we are glad to be part of this entire ecosystem. >> I love that you quantified how many minutes. >> I know. >> Talked about it, that was impressive. There's a little bit of data driven thinking going on here. >> I think so. >> Yeah. >> Well, we can't be at an event like this without talking about data for copious amounts of time, 52 minutes, has just used this morning. >> Right, absolutely. >> But every company these days has to be a data company. There's no choice to be successful, to thrive, to survive. I mean, even to thrive and grow, if it's a grocery store or your local gas station or what? You name it, that company has to be a data company. But the challenge of the data volume, the explosion in data is huge for organizations to really try to figure out and sift through what they have, where is all of it? How do we make sense of it? How do we act on it and get insights? That's a big challenge. How is TEKsystems helping customers tackle that challenge? >> Yeah, that's a great question because that's the whole fun of handling data. You need to ensure its meaning is first understood. So, we are not just dumping data into a storage place, but rather assign a meaningful context. In today's announcement, again, the data zone was unveiled to give meaning to data. And I think those are key concrete steps that we take to our customers as well with some good blueprints, methodical ways of approaching data and ultimately gaining business insights. >> And maybe I'll add just something real quick to that. The theme we're seeing and hearing a lot about is data monetization. So, technology companies have figured it out and used techniques to personalize things and get you ads, probably that you don't want half the time. But now all industries are really looking to do that. Looking at ways to open new revenue channels, looking at ways to drive a better customer experience, a better employee experience. We've got a ton of examples of that, Big Oil and Gas leveraging like well and machine data, coming in to be more efficient when they're pumping and moving commodities around. We work a lot in the medium entertainment space and so obviously, getting targeted ads to consumers during the right periods of TV or movies or et cetera. Especially with the advert on Netflix and all your streaming videos. So, it's been really interesting but we really see the future in leveraging data as one of your biggest corporate assets. >> Brilliant. >> So, I'm just curious on the ad thing, just real quick and I'll let you go, Lisa. So, do you still fall victim to falling for the advertising even though you know it's been strategically put there for you to consume in that moment? >> Most of the time. >> I mean, I think we all do. We're all, (indistinct), you're behind the curtain so to speak. >> The Amazon Truck shows up every day at my house, which is great, right? >> Hello again >> Same. >> But I think the power of it is you are giving the customer what they're looking for. >> That's it. >> And you know... >> Exactly. We have that expectation, we want it. >> 100%. >> We know that. >> Agree. >> We don't need to buy it. But technology has made it so easy to transact. That's like when developers started going to the cloud years ago, it was just, it was a swipe. It was so simple. Brandon, talk about the changes in cloud and cloud migration that TEKsystems has seen, particularly in the last couple of years as every company was rushing to go digital because they had to. >> So several years ago, we kind of pushed away that cloud first mentality to the side and we use more of a cloud smart kind of fashion, right? Does everything need to go to the cloud? No. Do applications, data, need to go to the cloud in a way that's modern and takes advantages of what the cloud can provide and all the new services that are being released this week and ongoing. So, the other thing we're seeing is initiatives that have traditionally been in the CTO, CIO organization aren't necessarily all that successful because we're seeing a complete misalignment between business goals and IT achievements, outcomes, et cetera. You can automate things, you can move it to the cloud, but if you didn't solve a core business problem or challenge, what'd you really do? >> Yeah, just to add on that, it's all about putting data and people together. And then how we can actually ensure the workforce is equally brought up to speed on these new technologies. That has been something that we have seen tremendous improvement in the last 24 months where customers are ready to take up new challenges and the end users are ready to learn something new and not just stick onto that status quo mindset. >> Where do you guys factor in to bringing in AWS in the customer's cloud journeys? What is that partnership like? >> We always first look for where the customer is in their cloud journey path and make sure we advise them with the right next steps. And AWS having its services across the spectrum makes it even easier for us to look at what business problem they're solving and then align it according to the process and technology so that at the end of the day, we want end user adoption. We don't want to build a fancy new gadget that no one uses. >> Just because you built it doesn't mean they'll come. And I think that's the classic engineering marketing dilemma as well as balance to healthy tension. I would say between both. You mentioned Srini, you mentioned workforce just a second ago. What sort of trends are you seeing in workforce development? >> Generally speaking, there are a lot of services now that can quantify your code for errors and then make sure that the code that you're pushing into production is well tested. So what we are trying to make sure is a healthy mix of trying to solve a business problem and asking the right questions. Like today, even in the keynote, it was all about how QuickSight, for example, has additional features now that tells why something happened. And that's the kind of mindset we want our end users to adopt. Not just restricting themselves to a reactive analytics, but rather ask the question why, why did it happen? Why did my sales go down? And I think those technologies and mindset shift is happening across the workforce. >> From a workforce development standpoint, we're seeing there's not enough workforce and the core skills of data, DevOps, standard cloud type work. So, we're actually an ATP advanced training partner, one of the few within the AWS network. So, we've developed programs like our Rising Talent Program that are allowing us to bring the workforce up to the skills that are necessary in this new world. So, it's a more build versus buy strategy because we're on talents real, though it may start to wane a little bit as we change the macroeconomic outlook in 2023, but it's still there. And we still believe that building those workforce and investing in your people is the right thing to do. >> It is, and I think there's a strong alignment there with AWS and their focus on that as well. I wanted to ask you, Brandon. >> Brandon: Absolutely. >> One of the things, so our boss, John Furrier, the co CEO of theCUBE, talked with Adam Selipsky just a week or maybe 10 days ago. He always gets an exclusive interview with the CEO of AWS before reinvent, and one of the things that Adam shared with him is that customers, CEOs and CIOs are not coming to Adam, to this head of AWS to talk about technology, they want to talk about transformation. He's talking about... >> The topic this year. >> Moving away from amorphous topic of digital transformation to business transformation. Are you seeing the same thing in your customer? >> 100%, and if you're not starting at the business level, these initiatives are going to fail. We see it all the time. Again, it's about that misalignment and there's no good answer to that. But digital, I think is amorphous to some degree. We play a lot with the One North partnership that I mentioned earlier, really focusing on that strategy element because consumer dollars are shrinking via inflation, via what we're heading into, and we have to create the best experience possible. We have to create an omnichannel experience to get our products or services to market. And if we're not looking at those as our core goals and we're looking at them as IT or technology challenges, we're not looking in the right place. >> Well, and businesses aren't going to be successful if they're looking at it in those siloed organizations. Data has to be democratizing and we've spent same data democratization for so long, but really, we're seeing that it has to be moving out into the lines of business because another thing Adam shared with John Furrier is that he sees and I'm curious what your thoughts are on this, the title of data analysts going away because everybody in different functions and different lines of business within an organization are going to have to be data analysts to some degree, to use data whether it's marketing, ops, sales, finance, are you seeing the same? >> That is true. I mean, at this point, we are all in the connected world, right? Every data point is connected in some form or shape to another data point. >> Savanna: There are many data points, just sitting here, yeah. >> Absolutely, so I think if you are strategizing, data needs to be right in the center of it. And then your business problems need to be addressed with reliable data. >> No, I mean, advertising, supply chain, marketing, they're all interconnected now, and we're looking at ways to bring a lot of that siloed data into one place so we can make use to it. It goes back to that monetization element of our data. >> That's a lot about context and situational awareness. We want what we want, when we want it, even before we knew we needed it then. I think I said that right. But you know, it's always more faster, quicker and then scaling things up. You see a lot of different customers across verticals, you have an absolutely massive team. Give us a sneak peek into 2023. What does the future hold? >> 2023 is again, to today's keynote, I'm bringing it back because it was a keynote filled with vision and limitless possibilities. And that's what we see. Right now, our customers, they are no longer scared to go and take the plunge into the cloud. And as Brandon said, it's all about being smart about those decisions. So, we are very excited that together with the partnership that we recently acquired and the services and the depth, along with the horizontal domain expertise, we can actually help customers make meaningful message out of their data points. And that keeps us really excited for next year. >> Love that, Brandon, what about you? >> I think the obvious one is DevOps and a focus on optimization, financially, security, et cetera, just for the changing times. The other one is, I still think that digital is going to continue to be a big push in 2023, namely making sure that experience is at its best, whether that's employee and combating the war on talent, keeping your people or opening new revenue streams, enhancing existing revenue streams. You got to keep working on that. >> We got to keep the people happy with the machines and the systems that we are building as we all know. But it's very nice, it's been a lot of human-centric focus and a lot of customer obsession here at the show. We know it's a big thing for you all, for Amazon, for pretty much everyone who sat here. Hopefully it is in general. Hopefully there's nobody who doesn't care about their community, we're not talking to them, if that's the case, we have a new challenge on theCUBE for the show, this year as we kind of prepped you for and can call it a bumper sticker, you can call it a 30 second sizzle reel. But this is sort of your Instagram moment, your TikTok, your thought of leadership highlight. What's the most important story coming out of the show? Srini, you've been quoting the keynotes very well, so, I'm going to you first on this one. >> I think overall, it's all about owning the change. In our TEKsystems culture, it's all about striving for excellence through serving others and owning the change. And so it makes me very excited that when we get that kind of keynote resonating the same message that we invite culturally, that's a big win-win for all the companies. >> It's all about the shared vision. A lot of people with similar vision in this room right now, in this room, like it's a room, it's a massive expo center, just to be clear, I'm sure everyone can see in the background. Brandon >> I would say partnership, continuing to enhance our strategic partnership with AWS, continuing to be our customers' partners in transformation. And bringing those two things together here has been a predominance of my time this week. And we'll continue throughout the week, but we're in it together with our customers and with AWS and looking forward to the future. >> Yeah, that's a beautiful note to end on there. Brandon, Srini, thank you both so much for being here with us. Fantastic to learn from your insights and to continue to emphasize on this theme of collaboration. We look forward to the next conversation with you. Thank all of you for tuning in wherever you happen to be hanging out and watching this fabulous live stream or the replay. We are here at AWS Reinvent 2022 in wonderful sunny Las Vegas, Nevada with Lisa Martin. My name is Savannah Peterson, we are theCUBE, the leading source for high tech coverage.

Published Date : Nov 30 2022

SUMMARY :

and welcome back to AWS Reinvent 2022. So excited to be here Lisa, I think it's only in attendance that have been to all 11. at that level sooner. and we're only seeing what's I mean, there's a Yes, and there's sunlight. to be sitting here next to you are going to love what AWS is It's similar to what we had at in the Amazon partner ecosystem, that are not afraid doing the dirty work is the ability to scale. Savanna: That's a that no wonder you're wearing the way on the advisory are ready to take data to cloud I love that you Talked about it, that was impressive. Well, we can't be at an event like this I mean, even to thrive and grow, that we take to our customers as well coming in to be more efficient So, I'm just curious on the ad thing, I mean, I think we all do. is you are giving the customer We have that expectation, we want it. We don't need to buy it. that cloud first mentality to the side and the end users are ready so that at the end of the day, And I think that's the classic and asking the right questions. is the right thing to do. with AWS and their focus on that as well. and one of the things to business transformation. and there's no good answer to that. that it has to be moving out to another data point. Savanna: There are many data points, data needs to be right It goes back to that What does the future hold? 2023 is again, to today's keynote, is going to continue to and the systems that we are and owning the change. center, just to be clear, continuing to be our customers' and to continue to emphasize

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