>>Welcome everyone to a day in the life of data with HPE as well. Data fabric, the session is being recorded and will be available for replay at a later time. When you want to come back and view it again, feel free to add any questions that you have into the chat. And Chad and I joined stark. We'll, we'll be more than willing to answer your questions. And now let me turn it over to Jimmy Bates. >>Thanks. Uh, let me go ahead and share my screen here and we'll get started. >>Hey everyone. Uh, once again, my name is Jimmy Bates. I'm a director of solutions architecture here for HPS Merle in the Americas. Uh, today I'd like to walk you through a journey on how our everyday life is evolving, how everything about our world continues to grow more connected about, and about how here at HPE, how we support the data that represents that digital evolution for our customers, with the HPE as rural data fabric to start with, let's define that term data. The concept of that data can be simplified to a record of life's events. No matter if it's personal professional or mechanical in nature, data is just records that represent and describe what has happened, what is happening or what we think will happen. And it turns out the more complete record we have of these events, the easier it is to figure out what comes next. >>Um, I like to refer to that as the omnipotence protocol. Um, let's look at this from a personal perspective of two very different people. Um, let me introduce you to James. He's a native citizen of the digital world. He's, he's been, he's been a citizen of this, uh, an a career professional in the it world for years. He's always on always connected. He loves to get all the information he needs on a smartphone. He works constantly with analytics. He predicts what his customers need, what they want, where they are, uh, and how best to reach them. Um, he's fully embraced the use of data in his life. This is Sue SCA. She's, she's a bit of a, um, of an opposite to James. She's not yet immigrated to our digital world. She's been dealing with the changes that are prevalent in our times. And she started a new business that allows her customers, the option of, um, of expressing their personalities and the mask that they wear. She wants to make sure her customers can upload images, logos, and designs in order to deliver that customized mask, uh, to brighten their interactions with others while being safe as they go about their day. But she needs a crash course in digital and the digital journey. She's recently as, as most of us have as transitioned from an office culture to a work from home culture, and she wants to continue to grow that revenue venture on the side >>At the core of these personalities is a journey that is, that is representative common challenge that we're all facing today. Our world has been steadily shrinking as our ability to reach out to one another has steadily increased. We're all on that journey together to know more about what is happening to be connected to what our business is doing to be instantly responsive to our customer needs and to deliver that personalized service to every individual. And it as moral, we see this across every industry, the challenge of providing tailored experiences to potential customers in a connected world to provide constant information on deliveries that we requested or provide an easier commute to our destination to, to change the inventories, um, to the just-in-time arrival for our fabrications to identify quality issues in real time to alter the production of each product. So it's tailored to the request of the end user to deliver energy in, in smarter, more efficient ways, uh, without injury w while protecting the environment and to identify those, those, uh, medical emerging threats, and to deliver those personalized treatments safely. >>And at the core of all of these changes, all of these different industries is data. Um, if you look at the major technology trends, um, they've been evolving down this path for some time now, we're we're well into our cloud journey. The mobile platform world is, is now just part of our core strategies. IOT is feeding constant streams of data often over those mobile, uh, platforms. And the edge is increasingly just part of our core, all of this combined with the massive amounts of data that's becoming, becoming available through it is driving autonomous solutions with machine learning and AI. Uh, this is, this is just one aspect of this, this data journey that we're on, but for success, it's got, uh, sorry for success. It's got to be paired. Um, it's gotta be paired with action. >>Um, >>Well, when you look at the, uh, um, if we take a look at James and Cisco, right, we can start to see, um, with the investments in those actions, um, how their travel they're realizing >>Their goals, >>Services, efforts, you know, uh, focused, deliver new data-driven applications are done in new ways that are smaller in nature and kind of rapidly iterate, um, to respond to the digital needs of, of our new world, um, containerization to deploy and manage those apps anywhere in our connected world, they need to be secure we'll time streaming architecture, um, from, from the, from the beginning to allow for continual interactions with our changing customer demands and all of this, especially in our current environment, while running cost reduction initiatives. This is just the current world that, that our solutions must live in. Um, with that framework in mind, um, I'd like to take the remainder of our time and kind of walk through some of the use cases where, where we at HPE helped organizations through this journey with, with, with the ASML data fabrics, >>Let's >>Start with what's happening in the mobile world. In fact, the HPE as moral data fabric is being used by a number of companies to provide infinitely personalized experiences. In this case, it could be James could be sushi. It could be anyone that opens up their smartphone in the morning, uh, quickly checking what's transpiring in the world with a selection of curated, relative relevant articles, images, and videos provided by data-driven algorithm workloads, all that data, the logs, the recommendations, and the delivery of those recommendations are done through a variety of companies using HP as rural software, um, that provides a very personalized experience for our users. In addition, other companies monitor the service quality of those mobile devices to ensure optimize connectivity as they move throughout their day. The same is true for digital communication for that video communication, what we're doing right now, especially in these days where it's our primary method of connecting as we deal with limited physical engagements. Um, there's been a clear spike in the usage of these types of services. HPE, as Merle is helping a number of these companies deliver on real time telemetry analysis, predicting demand, latency, monitoring, user experience, and analyzing in real time, responding with autonomous adjustments to maintain pleasant experiences for all participants involved. >>Um, >>Another area, um, we're eight or HBS ML data fabric is playing a crucial role in the daily experience inside our automobiles. We invest a lot of ourselves in our cars. We expect tailored experiences that help us stay safe and connected as we move from one destination to another, in the areas of autonomous driving connected car, a number of major car companies in the world are using our data fabric to take autonomous driving to the next level where it should be effectively collecting all data from sensors and cameras, and then feeding that back into a global data fabric. So that engineers that develop cars can train next generation, future driving algorithms that make our driving experience safer and more autonomy going forward. >>Now let's take a look at a different mode of travel. Uh, the airline industry is being impaired. Varied is being impacted very differently today from, from the car companies, with our software, uh, we help airlines travel agencies, and even us as consumers deal with pricing, calculations and challenges, uh, with, um, air traffic services. We, we deal with, um, um, uh, delivering services around route predictions on time arrivals, weather patterns, and tagging and tracking luggage. We help people with flight connections and finding out what the figuring out what the best options are for your, for your travel. Uh, we collect mountains of data, secure it in a global data fabric, so it can provide, be provided back in an analyzed form with it. The stressed industry can contain some very interesting insights, provide competitive offerings and better services to us as travelers. >>This is also true for powering biometrics. At scale, we work with the biggest biometrics databases in the world, providing the back end for their enormous biometric authentication pursuit. Just to kind of give you a rough idea. A biometric authentication is done with a number of different data points from fingerprints. I re scans numerous facial features. All of these data points are captured for every individual and uploaded into the database, such that when the user is requesting services, their biometric metrics can be pooled and validated in seconds. From a scale perspective, they're onboarding 1 million people a day more than 200 million a year with a hundred percent business continuity and the options do multi-master and a global data fabric as needed ensuring that users will have no issues in securely accessing their pension payouts medical services or what other types of services. They may be guaranteed >>Pivoting >>To a very different industry. Even agriculture was being impacted in digital ways. Using HPE as well, data fabric, we help farmers become more digital. We help them predict weather patterns, optimize sea production. We even helped see producers create custom seed for very specific weather and ground conditions. We combine all of these things to help optimize production and ensure we can feed future generations. In some cases, all of these data sources collected at the edge can be provided back to insurance companies to help farmers issue claims when micro patterns affect farmers in negative ways, we all benefit from optimized farming and the HBS Modena fabric is there to assist in that journey. We provide the framework and the workload guidance to collect relevant data, analyze it and optimize food production. Our customers demonstrate the agricultural industry is most definitely my immigrating to our digital world. >>Now >>That we've got the food, we need to ship it along with everything else, all over the world, as well as offer can be found in action in many of the largest logistics companies in the world. I mean, just tracking things with greater efficiency can lead to astounding insights. What flights and ships did the package take? What Hans held it along its journey, what weather conditions did it encounter? What, what customs office did it go through and, and how much of it's requested and being delivered this along with hundreds of other telemetry points can be used to provide very accurate trade and economic predictions around what's going on with trade in the world. These data sets are being used very intensively to understand economy conditions and plan for future event consequences. We also help answer, uh, questions for shipping containers that are, that are more basic. Uh, like where is my container located at is my container still on the correct ship? Uh, surprisingly, uh, this helps cut down on those pesky little events like lost containers. >>Um, it's astounding the amount of data that's in DNA, and it's not just the pairs. It's, it's the never ending patterns found with other patterns that none of it can be fully understood unless the micro is maintained in context to the macro. You can't really understand these small patterns unless you maintain that overall understanding of the entire DNA structure to help the HVS mold data fabric can be found across every aspect of the medical field. Most recently was there providing the software framework to collect genomic sequencing, landing it in the data fabric, empowering connected availability for analysis to predict and find patterns of significance to shorten the effort it takes to identify those potential triggers and make things like vaccines become becoming available. In record time. >>Data is about people at HPE asthma. We keep people connected all around the world. We do this in a variety of ways. We we've already looked at several of the ways that that happens. We help you find data. You need, we help you get from point a to point B. We help make sure those birthday gifts show up on time. Some other interesting ways we connect people via recipes, through social platforms and online services. We help people connect to that new recipe that is unexpected, but may just be the kind of thing you need for dinner tonight at HPDs where we provide our customers with the power to deliver services that are tailored to the individual from edge to core, from containers to cloud. Many of the services you encounter everyday are delivered to you through an HV as oral global data fabric. You may not see it, but we're there in the morning in the morning when you get up and we're there in the evening. Um, when you wind down, um, at HPE as role, we make data globally available across everywhere that your business needs to go. Um, I'd like to thank everyone, uh, for the time that you've given us today. And I'd like to turn it back over and open up the floor for questions at this time, >>Jimmy, here's a question. What are the ways consumers can get started with HPS >>The fabric? Well, um, uh, there's several ways to get started, right? We, we, uh, first off we have software available that you can download that there's extensive documentation and use cases posted on our website. Um, uh, we have services that we offer, like, um, assessment services that can come in and help you assess the, the data challenges that you're having, whether you're, you're just dealing with a scale issue, a security issue, or trying to migrate to a more containerized approach. We have a services to help you come in, assess that aspect. Um, we have a getting started bundles, um, and we have, um, so there's all kinds of services that, that help you get started on your journey. So what >>Does a typical first deployment look like? >>Well, that's, that's a very, very interesting question. Um, a typical first deployment, it really kind of varies depending on where you're at in the material. Are you James? Are you, um, um, Cisco, right? It really depends on, on where you're at in your journey. Um, but a typical deployment, um, is, is, is involved. Uh, we, we like to come in, we we'd like to do workshops, really understand your specific challenges and problems so that we can determine what solutions are best for you. Um, that to take a look at when we kind of settle on that we, we, um, the first deployment, uh, is, um, there's typically, um, a deployment of, uh, a, uh, a service offering, um, w with a software to kind of get you started along the way we kind of bundle that aspect. Um, as you move forward, if you're more mature and you already have existing container solutions, you already have existing, large scale data aspects of it. Um, it's really about the specific use case of your current problem that you're dealing with. Um, every solution, um, is tailored towards the individual challenges and problems that, that each one of us are facing. >>I break, they mentioned as part of the asthma family. So how does data fabric pair with the other solutions within Israel? >>Well, so I like to say there's, um, there, there's, there's three main areas, um, from a software standpoint, um, for when you count some of our, um, offerings with the GreenLake solution, but there are, so there are really four main areas with ESMO. There's the data fabric offering, which is really focused on, on, on, on delivering that data at scale for AI ML workloads for big data workloads for containerized workloads. There is the ESMO container platform, which really solves a lot of, um, some of the same problems, but really focus more on a compute delivery, uh, and a hundred percent Kubernetes environment. We also have security offerings, um, which, which help you take in this containerized world, uh, that help you take the different aspects of, um, securing those applications. Um, so that when the application, the containerized applications move from one framework or one infrastructure from one to the other, it really helps those, the security go with those applications so that they can operate in a zero trust environment. And of course, all of this, uh, options of being available to you, where everything has a service, including the hardware through some of our GreenLake offerings. So those are kind of the areas that, uh, um, that pair with the HPE, um, data fabric, uh, when you look at the entire ESMO pro portfolio. >>Well, thanks, Jimmy really appreciate it. That's all the questions we have right now. So is there anything that you'd like to close with? >>Uh, you know, the, um, I I'm, I find it I'm very, uh, I'm honored to be here at HPE. Um, I, I really find it, it's amazing. Uh, as we work with our customers solving some really challenging problems that are core to their business, um, it's, it's always an interesting, um, interesting, um, day in the office because, uh, every problem is different because every problem is tailored to the specific challenges that our customers face. Um, while they're all will well, we will, what we went over today is a lot of the general areas and the general concepts that we're all on together in a journey, but the devil's always in the details. It's about understanding the specific challenges in the organization and, and as moral software is designed to help adapt, um, and, and empower your growth in your, in your company. So that you're focused on your business, in the complexity of delivering services across this connected world. That's what as will takes off your plate so that you don't have to worry about that. It just works, and you can focus on the things that impact your business more directly. >>Okay. Well, we really thank everyone for coming today and hope you learned, uh, an idea about how data fabric can begin to help your business with it. All of a sudden analytics, thank you for coming. Thanks.

>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum Karthik NurAin. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a head, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going to this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they coordinate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap, uh, between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually whitening. >>So you've just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud. Uh, our, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud. Um, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion as with us, uh, that ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast, forwarded it to, uh, happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that capabilities together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and, and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that there's a need for the strategy is, like I said, COVID is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy. Hans is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the vehicles, uh, an organization or an enterprise is going to go to, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot. The more the experiment and the lower cost at which they experiment is going to help them experiment a lot and experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employee's weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that could create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing their complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult, uh, underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is good to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And there's this, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to that. You change. And, um, us leverages the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud first, we are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. >>And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Decatur wants to get to with this. We are going to simplify their operating model and organization by providing it flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough, uh, R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joint investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, they're seeing you actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in what economic forum that, that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years, they are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is going to come closer to the human lives. It's going to come from cloud pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's going to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, uh, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture. We say, let there be change as our, as a purpose. >>I genuinely believe that cloud first is going to be in the forefront of that change agenda, both for Accenture as well as for the rest of the world. Excellent. Let there be change, indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca night's stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS >>Welcome everyone to the Q virtual and our coverage of the Accenture executive summit, which is part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the green, the cloud and joining me is Kishor Dirk. He is Accenture senior managing director cloud first global services lead. Thank you so much for coming on the show. Kishor nice to meet you. So I want to start by asking you what it is that we mean when we say green cloud, we know that sustainability is a business imperative. So many organizations around the world are committing to responsible innovation, lowering carbon emissions, but what's this, what is it? What does it mean when they talk about cloud from a sustainability perspective? I think it's about responsible innovation being cloud is a cloud first approach that has profits and benefit the clients by helping reduce carbon emissions. >>Think about it this way. You have a large number of data centers. Each of these data centers are increasing by 14% every year. And this double digit growth. What you're seeing is these data centers and the consumption is nearly coolant to the kind of them should have a country like Spain. So the magnitude of the problem that is out there and how do we pursue a green approach. If you look at this, our Accenture analysis, in terms of the migration to public cloud, we've seen that we can reduce that by 59 million tons of CO2 per year with just the 5.9% reduction in total ID emissions and equates this to 22 million cars off the road. And the magnitude of reduction can go a long way in meeting climate change commitments, particularly for data sensitive. >>Wow, that's incredible. What the numbers that you're putting forward are, are absolutely mind blowing. So how does it work? Is it a simple cloud migration? So, you know, when companies begin their cloud journey and then they confront, uh, with them a lot of questions, the decision to make, uh, this particular, uh, element sustainable in the solution and benefits they drive and they have to make wise choices, and then they will be unprecedented level of innovation leading to both a greener planet, as well as, uh, a greener balance sheet, I would say, uh, so effectively it's all about ambition data, the ambition, greater the reduction in carbon emissions. So from a cloud migration perspective, we look at it as a, as a simple solution with approaches and sustainability benefits, uh, that vary based on things it's about selecting the right cloud provider, a very carbon thoughtful provider and the first step towards a sustainable cloud journey. >>And here we're looking at cloud operators, obviously they have different corporate commitments towards sustainability, and that determines how they plan, how they build, uh, their, uh, uh, the data centers, how they are consumed and assumptions that operate there and how they, or they retire their data centers. Then, uh, the next element that you want to do is how do you build it ambition, you know, for some of the companies, uh, and average on-prem, uh, drives about 65% energy reduction and the carbon emissions and reduction number was 84%, which is kind of good, I would say. But then if you could go up to 98% by configuring applications to the cloud, that is significant benefit for, uh, for the board. And obviously it's a, a greener cloud that we're talking about. And then the question is, how far can you go? And, uh, you know, the, obviously the companies have to unlock greater financial societal environmental benefits, and Accenture has this cloud based circular operations and sustainable products and services that we bring into play. So it's a, it's a very thoughtful, broader approach that w bringing in, in terms of, uh, just a simple concept of cloud migration, >>We know that in the COVID era, shifting to the cloud has really become a business imperative. How is Accenture working with its clients at a time when all of this movement has been accelerated? How do you partner and what is your approach in terms of helping them with their migration? >>Yeah, I mean, let, let me talk a little bit about the pandemic and the crisis that is there today. And if you really look at that in terms of how we partnered with a lot of our clients in terms of the cloud first approach, I'll give you a couple of examples. We worked with rolls Royce, McLaren, DHL, and others, as part of the ventilator challenge consortium, again, to, uh, coordinate production of medical ventilator surgically needed for the UK health service. Many of these farms I've taken similar initiatives in, in terms of, uh, you know, from a few manufacturers hand sanitizers and to hand sanitizers, and again, leading passionate labels, making PPE, and again, at the UN general assembly, we launched the end-to-end integration guide that helps company essentially to have a sustainable development goals. And that's how we have parking at a very large scale. >>Uh, and, and if you really look at how we work with our clients and what is Accenture's role there, uh, you know, from, in terms of our clients, you know, there are multiple steps that we look at. One is about, uh, planning, building, deploying, and managing an optimal green cloud solution. And Accenture has this concept of, uh, helping clients with a platform to kind of achieve that goal. And here we are having, we are having a platform or a mine app, which has a module called BGR advisor. And this is a capability that helps you provide optimal green cloud, uh, you know, a business case, and obviously a blueprint for each of our clients and right from the start in terms of how do we complete cloud migration recommendation to an improved solution, accurate accuracy to obviously bringing in the end to end perspective, uh, you know, with this green card advisor capability, we're helping our clients capture what we call as a carbon footprint for existing data centers and provide, uh, I would say the current cloud CO2 emission score that, you know, obviously helps them, uh, with carbon credits that can further that green agenda. >>So essentially this is about recommending a green index score, reducing carbon footprint for migration migrating for green cloud. And if we look at how Accenture itself is practicing what we preach, 95% of our applications are in the cloud. And this migration has helped us, uh, to lead to about $14.5 million in benefit. And in the third year and another 3 million analytics costs that are saved through right-sizing a service consumption. So it's a very broad umbrella and a footprint in terms of how we engage societaly with the UN or our clients. And what is it that we exactly bring to our clients in solving a specific problem? >>Accenture isn't is walking the walk, as you say yes. >>So that's that instead of it, we practice what we preach, and that is something that we take it to heart. We want to have a responsible business and we want to practice it. And we want to advise our clients around that >>You are your own use case. And so they can, they know they can take your advice. So talk a little bit about, um, the global, the cooperation that's needed. We know that conquering this pandemic is going to take a coordinated global effort and talk a little bit about the great reset initiative. First of all, what is that? Why don't we, why don't we start there and then we can delve into it a little bit more. >>Okay. So before we get to how we are cooperating, the great reset, uh, initiative is about improving the state of the world. And it's about a group of global stakeholders cooperating to simultaneously manage the direct consequences of their COVID-19 crisis. Uh, and in spirit of this cooperation that we're seeing during COVID-19, uh, which will obviously either to post pandemic, to tackle the world's pressing issues. As I say, uh, we are increasing companies to realize a combined potential of technology and sustainable impact to use enterprise solutions, to address with urgency and scale, and, um, obviously, uh, multiple challenges that are facing our world. One of the ways that you're increasing, uh, companies to reach their readiness cloud with Accenture's cloud core strategy is to build a solid foundation that is resilient and will be able to faster to the current, as well as future times. Now, when you think of cloud as the foundation, uh, that drives the digital transformation, it's about scale speed, streamlining your operations, and obviously reducing costs. >>And as these businesses seize the construct of cloud first, they must remain obviously responsible and trusted. Now think about this, right, as part of our analysis, uh, that profitability can co-exist with responsible and sustainable practices. Let's say that all the data centers, uh, migrated from on-prem to cloud based, we estimate that would reduce carbon emissions globally by 60 million tons per year. Uh, and think about it this way, right? Easier metric would be taking out 22 million cars off the road. Um, the other examples that you've seen, right, in terms of the NHS work that they're doing, uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in based integration. And, uh, the platform rolled out for 1.2 million in interest users, uh, and got 16,000 users that we were able to secure, uh, instant messages, obviously complete audio video calls and host virtual meetings across India. So, uh, this, this work that we did with NHS is something that we have are collaborating with a lot of tools and powering businesses. >>Well, you're vividly describing the business case for sustainability. What do you see as the future of cloud when thinking about it from this lens of sustainability, and also going back to what you were talking about in terms of how you are helping your, your fostering cooperation within these organizations. >>Yeah, that's a very good question. So if you look at today, right, businesses are obviously environmentally aware and they are expanding efforts to decrease power consumption, carbon emissions, and they want to run a sustainable operational efficiency across all elements of their business. And this is an increasing trend, and there is that option of energy efficient infrastructure in the global market. And this trend is the cloud first thinking. And with the right cloud migration that we've been discussing is about unlocking new opportunity, like clean energy foundations enable enabled by cloud based geographic analysis, material, waste reductions, and better data insights. And this is something that, uh, uh, we'll we'll drive, uh, with obviously faster analytics platform that is out there. Now, the sustainability is actually the future of business, which is companies that are historically different, the financial security or agility benefits to cloud. Now sustainability becomes an imperative for them. And I would on expedience Accenture's experience with cloud migrations, we have seen 30 to 40% total cost of ownership savings. And it's driving a greater workload, flexibility, better service, your obligation, and obviously more energy efficient, uh, public clouds that cost we'll see that, that drive a lot of these enterprise own data centers. So in our view, what we are seeing is that this, this, uh, sustainable cloud position helps, uh, helps companies to, uh, drive a lot of the goals in addition to their financial and other goods. >>So what should organizations who are, who are watching this interview and saying, Hey, I need to know more, what, what do you recommend to them? And what, where should they go to get more information on Greenplum? >>No, if you you're, if you are a business leader and you're thinking about which cloud provider is good, or how, how should applications be modernized to meet our day-to-day needs, which cloud driven innovations should be priorities. Uh, you know, that's why Accenture, uh, formed up the cloud first organization and essentially to provide the full stack of cloud services to help our clients become a cloud first business. Um, you know, it's all about excavation, uh, the digital transformation innovating faster, creating differentiated, uh, and sustainable value for our clients. And we're powering it up at 70,000 cloud professionals, $3 billion investment, and, uh, bringing together and services for our clients in terms of cloud solutions. And obviously the ecosystem partnership that we have that we are seeing today, uh, and the assets that help our clients realize their goals. Um, and again, to do reach out to us, uh, we can help them determine obviously, an optimal, sustainable cloud for solution that meets the business needs and being unprecedented levels of innovation. Our experience will be our advantage. And now more than ever, Rebecca, >>Just closing us out here. Do you have any advice for these companies who are navigating a great deal of uncertainty? We, what, what do you think the next 12 to 24 months? What do you think that should be on the minds of CEOs as they go through? >>So, as CEO's are thinking about rapidly leveraging cloud, migrating to cloud, uh, one of the elements that we want them to be thoughtful about is can they do that, uh, with unprecedent level of innovation, but also build a greener planet and a greener balance sheet, if we can achieve this balance and kind of, uh, have a, have a world which is greener, I think the world will win. And we all along with Accenture clients will win. That's what I would say, uh, >>Optimistic outlook. And I will take it. Thank you so much. Kishor for coming on the show >>That was >>Accenture's Kishor Dirk, I'm Rebecca Knight stay tuned for more of the cube virtuals coverage of the Accenture executive summit >>Around the globe. >>It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific know-how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry, Arjun, baby. He is the senior managing director and chairman of Accenture's diamond leadership council. Welcome Arjun Karl hick. He is the chief digital and information officer at Takeda. >>What is your bigger, thank you, Rebecca >>And Brian bowhead, global director, and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming on. Thank you. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? What, what, why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think, uh, I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, uh, broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the large acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage this strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation, um, at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as the launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, associate we're employed to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. That'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it legal, hold up, sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards enterprise data platforms and digital products. And then ultimately, uh, uh, P you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, uh, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second, uh, component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that, you know, how do ideas go from getting tested and months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit. Let's, let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that it is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, th thank you for that. And, um, I've got to give call a lot of credit, because as we started to think about this journey, it was clear, it was a bold ambition. It was, uh, something that, you know, we had all to do differently. And so the, the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. >>They're one of the best at supply chain. So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership, we always think about this as a collective group, so that we can keep that front and center. >>And what I think ultimately has enabled us to do is it allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way. >>Brian, what about you? What have you observed and what are you thinking about in terms of how this is helping teams collaborate differently? >>Yeah, absolutely. And RJ made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of skill and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda, and frankly, Takeda was, was really, I think, pretty visionary and on their way here, right. And taking this kind of cross-functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure, although altogether, and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts, all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool was, and these capabilities and the best way to do that, isn't across kind of a cross collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster in those areas. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are, are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this call it, this, this digital and data kind of capability building, uh, takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Cato where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these very much sort of remote, uh, sort of days, we, we use what we call global it days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that, uh, can be considered. And then thirdly, um, of course, every organization to work on, how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's, uh, ability to become more agile and more innovative and at a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the technology is going to be the silver bullet where we're, in fact it is the culture. It is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and the kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and, and so that's been, that's been key. And so we think about innovation at Amazon and AWS, and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, right? >>So kind of obsessive about builders. Um, and, and we meet what we mean by that is we at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake in whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of a innovation pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with Takeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well. And Accenture's, and so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon or two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with the cadence around innovation, that's been really critical. Carl, where are you already seeing signs of success? >>Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a Maven. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high speed pilots that we're working through right now, specifically in this, in this area. And we're seeing >>Really great results already. Um, and so that's, that's one specific area of focus are Jen, I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey? Yes. Sorry. Arjun. >>Yeah, no, I was breaking up a bit. No, I think they, um, the key is what what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, in all the components that you need, uh, ultimately that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and the life sciences clients, right. We're trying to take a 14 year process of research and development that takes billions of dollars and compress that right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that Takeda has constructed with this Fuji program really has all the ingredients, um, that are required for that success. >>Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. >>Thank you. Yeah, it's been fun. Thanks Rebecca. >>And thank you for tuning into the cube. Virtual is coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of Accenture executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, and we also have Matthew lb. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for joining us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with >>You. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yeah, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westman ins police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach the offices on the front line, through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious, um, process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing, and I'm old clunky system that needed a technological, uh, reimagination. So what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and some of my operational colleagues, we recognize the benefits, um, that data analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at the time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space? That's appropriate, >>Helen. I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that Clyde would provide in this space because, you know, we're like moving to a cloud environment. We would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around scalability, interoperability, you know, just us things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with a wet with the West Midlands police, sorry. And helping them implement this cloud-first >>Yeah, so I guess, um, by January the West Midlands police started, um, favorite five years ago now. So, um, we set up a partnership with the fools. I wanted to operate in a way that was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with last on, um, over the last five years, um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and things that, that enabled us today. Um, I'm from an Accenture perspective that allowed us to bring in a number of the different teams that we have say, cloud teams, security teams, um, and drafted from an insurance perspective, as well as the more traditional services that people would associate with the country. >>I mean, so much of this is about embracing comprehensive change to experiment and innovate and try different things. Matthew, how, how do you help, uh, an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things to that enable those being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work three, um, the issues that the fullest is seeing and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should too, >>Right. It's not always a one size fits all. >>Obviously, you know, today what we believe is critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is gonna update before you even get that. >>So Helen, how, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of, of context, when we, um, started working with essentially an AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analyst to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, and really it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever whizzbang things to, um, every officer in the force, being able to access that level of data at their fingertips. Literally. So what they were touched we've done before is if they needed to check and address or check details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to a centralized function and speak to an operator, relay the questions, either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings from that point of view are immense. And I think just parallel to that is the quality of our, because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes, as opposed to, you know, half an hour, an hour or a drive back to a station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend out with the public doing what they, you know, we all should be doing, >>Seen that kind of return on investment, because what you were just describing with all the steps that we needed to be taken in prior to this, to verify an address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and that certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result or more time out on the front frontline also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>Thank you. I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change? >>What's unique about the Western new misplaces, the buy-in from the top down, the chief and his exact team and Helen as the leader from an IOT perspective, um, the entire force is bought in. So what is a significant change program? Uh, I'm not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort. That's been put into both the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that is making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try us to get us. Don't try to get us to do anything new here. It works. How do you get the buy-in that you need to do this kind of digital transformation? >>I think it, it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five-year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front Tai, uh, frontline offices. So with DDI in particular, I think the stat change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job that not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? >>And it was like, yeah, okay. It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to all policing by itself, really, without much selling >>You, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>We've um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of DDR. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this has made productivity, um, productivity savings equivalent to 154 full-time officers. Uh, what's next, >>I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy. But so, because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see is we need to exploit and build on the investments that we've made in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better at this. And the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. Um, you know, we're always being expected to, again, look after the public purse and do more for less. >>And I think this is certainly an and our cloud journey and, and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. Exciting times. Indeed. Thank you so much. Lily, Helen and Matthew for joining us. I really appreciate it. Thank you. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Centure gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So a number of years back, we, we looked at kind of our infrastructure in our landscape trying to figure out where we >>Wanted to go next. And we were very analog based and stuck in the old it groove of, you know, Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could become very different business to the one that we were back then obviously cloud is an accelerant to that. And we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a dried organizations that can take you on the journey and, uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, not all the way there, but to where we're on the way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity. So for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs >>Before I hit the Douglas. I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit, really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud? Yeah, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project on very nice transformational project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different and would have been very difficult to do the backing. We're able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end and we've delivered a brand new digital capability across the entire business. Um, in many, you know, wouldn't have been impossible if we could, I guess, stayed in the old world. The fact that we were moved into the new Naval by the new allowed us to work in this unprecedented year. >>Just quilt. What's your personal view on this? Because I've been saying on the Cuban reporting necessity is the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware and, uh, the last >>To be told and, and, and always on the critical path to be done, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going. Right. So you see a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and, and truly allowed us to, we had to, you know, VJ things, move things. And, you know, we were able to do that in this environment with AWS to support and the fact that they can kind of turn things off and on as quickly as we needed. >>Yeah. Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early, that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>Right. So, yeah, we started off with, as we do in most cases with a much more bigger group, and we worked with lions functional experts and, uh, the lost knowledge that allowed the infrastructure had. Um, we then applied our journey to cloud strategy, which basically revolves around the seminars and, and, uh, you know, the deep three steps from our perspective, uh, assessing the current and bottom and setting up the new cloud environment. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we learned along this journey was that, you know, you can have the best plans, but bottom line that we were dealing with, we often than not have to make changes, uh, what a lot of agility and also work with a lot of collaboration with the, uh, lion team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, we want to hear it's all of us working together to make this happen. >>What were some of the learnings real quick journey there? >>So I think perspective, the key learnings were that, you know, uh, you know, work, when you look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud. A lot of the documentation, et cetera, was not, uh, available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making sure all the had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment with line. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've got to have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get electric with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point in just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that's, uh, you're able to understand the benefits and the value that say, you're going to drive back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might different from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy of the known quantity. It's relatively modern architectures and infrastructures, and you can upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't been invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they will say yes until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, um, which actually results in a much cleaner environment, post post migration, >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value Stuart and Siddique. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunity to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus start? >>Yeah. And at the start it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in clouds when we, uh, when we started, um, Doug mentioned earlier on a really significant transformation project, um, that we've undertaken and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balance bit is, um, legacy infrastructure that is just going to retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard yards in the previous years when you started that business challenges thrown out as, >>So do you any common reaction still the cloud percentage penetration? >>Sorry, I didn't, I didn't guys don't, but I, I was going to say it was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off, uh, after getting onto the cloud and, or the last year is the 20% that we have been migrating. And Stuart said like a non-athlete that is also, that's going to be the diet. And I think our next big step is going to be obviously, you know, the icing on the cake, which is to decommission all these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a >>Douglas and Stewart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can, I can start, start off. I think back when the decision was made and it was, Oh, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, um, some very robust and, um, just future proof and, um, proven technology. And AWS gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and an AWS gives you that, right. And particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can take you on the journey. Yeah. And just to build on it. So obviously, you know, lion's like an NWS, but, you know, we knew it was a very good choice given that, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, out of AWS. And obviously our, our CEO globally is just spending, you know, announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well. AWS, we've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successful. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID is impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>Uh, I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday into Tuesday, because we were cloud-based and, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And we had all of our people working remotely, um, within, uh, you know, effectively one business day. Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get there the right hardware to be able to deliver to their user base. >>So, um, you know, one example where you're able to scale and, uh, um, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas, you know, in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, tell you that you need to bump it up. And conversely you scale it down at the same rate. So for us, with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward. >>You know, Douglas, one of the things I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important, I think, >>To echo and kind of building on what Stewart said. I think that the reason that we've had success and I guess the momentum is we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, a line to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth in whatever they make, do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion in a century >>Christmas holidays, I'll start Christmas holidays. I spent a good year and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment is more future proof. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that AWS continue to bring to the market based, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and showed value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then did you capability they have and getting the most out of that investment. And then I think it's also moving to, uh, and adopting more new ways of working as far as, you know, the speed of the business, um, is getting up to speed in the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right? So I think it's really leveraging the most out of the platform and then, you know, being efficient in launching things. So putting them with >>Siddique, any word from you on your priorities by you see this year in folding, >>There's got to say like e-learning squares, right, for me around, you know, just journey. This is a journey to the cloud, right? >>And, uh, you know, as well dug into sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to it, to your, uh, product lenders, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it. And, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all stack drive. And as I think Stewart said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS it's basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a and sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in, it's all coming together with faster, congratulations for your success, and, uh, really appreciate Douglas with Steve for coming on as well from essential. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host, thanks for watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show, Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much, Liz, maybe here. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem. Johann, what was the problem you were trying to solve at shell? We go back a couple of years, we started summer 2017, where we had a meeting with the guys from exploration in shell, and the main problem they had, of course, they got lots of lots of data, but are unable to find the right data. They need to work from all over the place and told him >>To, and we'll probably try to solve is how that person working exploration could find their proper date, not just a day, but also the date you really needed that we did probably talked about is summer 2017. And we said, okay, the only way ABC is moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a co fricking that building, that Stu environment, that the, the universe, so that single data level to put all your exploration and Wells data into that single environment that was intent. And every cent, um, already in March of that same year, we said, well, from Michele point of view, we will be far better off if we could make this an industry solution and not just a shelf solution, because Shelby, Shelby, if you can make an industry solution, but people are developing applications for it. >>It also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of it. We have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So we monitor, we reach out to about eight or nine other last, uh, or I guess operators like the economics, like the tutorials, like the shepherds of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together and lots of other companies, we also need to look at, okay, how, how we organize that. >>Or if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and say, okay, let's, let's form the old forum as we call it at the time. So it's September, 2080, where I did a Galleria in Houston, but the kickoff meeting for the OT four with about 10 members at the time. So that's just over two years ago, we started an exercise for me called ODU. They kicked it off. Uh, and so that's really them will be coming from and how we've got there. Also >>The origin story. Um, what, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSU? >>Well, a couple of things we've tried to achieve with you, um, first is really separating data from applications for what is, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked or tied together. And if, if you have them and a new company coming along and say, I have this new application and he's access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the sub-service space. They got all the data in what we call silos in small little islands out there. So what we're trying to do is first break the link to great, great. >>They put the data single day, the bathroom, and the third part, put a standard layer on top of that, it's an API layer on top to equate a platform. So we could create an ecosystem out of companies to start a valving Schoff application on top of dev data platform across you might have a data platform, but you're only successful if have a rich ecosystem of people start developing applications on top of that. And then you can export the data like small companies, last company, university, you name it, we're getting after create an ecosystem out here. So the three things were first break the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company, but it would only be met. It would be managed the data structures by the ODI forum. Secondly, then put a, the data, a single data platform certainly then has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications, because now you had access to the data. I've got the data no longer linked to somebody whose application was all freely available, but an API layer that was, that was all September, 2018, more or less. >>And hear a little bit. Can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johann said started with a challenge that was really brought out at shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy value chain and deliver value from these use cases to the energy industry and beyond. Thank you, Lee, uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with speed. >>Well, of course, access a cloud first approach only works together. It's been an Amazon environment, AWS environment. So we're really looking at, uh, at, at Accenture and others altogether helping shell in this space. Now the combination of the two is what we're really looking at, uh, where access of course can be recent knowledge student to that environment operates support knowledge, do an environment. And of course, Amazon will be doing that to today's environment that underpinning their services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and bug because we are anus. Then when the release feed comes to the market in Q1, next year of ODU have already started going to Audi production inside shell. But as the first release, which is ready for prime time production across an enterprise will be released just before Christmas, last year when he's still in may of this year. But really three is the first release we want to use for full scale production deployment inside shell, and also the operators around the world. And there is one Amazon, sorry, at that one. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, first we make it's a greatest solution because you start making a much more efficient use of your resources, which is already an important one. The second thing we're doing is also, we started ODU in framers, in the oil and gas space in the expert development space. We've grown, uh, OTU in our strategy of growth. I was, you know, also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and an open energy data platform, not just what I want to get into sleep. That's what new industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources to get me to a single data platform you can to use AI and other technologies on top of that, to exploit the data, to meet again into a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to data. How secure is the data on OSD? You, um, actually, can I talk, can I do a follow up on this sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical data center. >>Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher, um, server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases for 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's incorrect. Those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. And security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military, local banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build and operate each of our regions. So that customers benefit from the only commercial cloud that's hat hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data? >>Uh, today it's Honda's subserves or Wells data, we go to add to that production around the middle of next year. That means that the whole upstate business. So we've got goes from exploration all the way to production. You've made it together into a single data platform. So production will be added around Q3 of next year. Then a principal. We have a difficult, the elder data that single environment, and we want to extend them to other data sources or energy sources like solar farms, wind farms, uh, hydrogen, hydro, et cetera. So we're going to add a whore, a whole list of audit day energy source to them and be all the data together into a single data club. So we move from a falling guest data platform to an aniseed data platform. That's really what our objective is because the whole industry, if you look it over, look at our companies are all moving in. That same two acts of quantity of course, are very strong in oil and gas, but also increased the, got into the other energy sources like, like solar, like wind, like th like highly attended, et cetera. So we would be moving exactly. But that same method that, that, that the whole OSU can't really support at home. And as a spectrum of energy sources, >>Of course, and Liz and Johan. I want you to close us out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. You we'll start with you, Liz. What do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges, Johann first, nobody can look at any more nowadays, especially 10 years own objective is really in the next five years, you will become the key backbone for energy companies for storing your data. You are efficient intelligence and optimize the whole supply energy supply chain in this world down here, you'll uncovers Liz Dennett. Thank you so much for coming on the cube virtual I'm Rebecca Knight stay tuned for more of our coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Kubila. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show Kishore. Thank you very much. Nice to meet again. And, uh, Tristan moral horse set. He is the managing director, Accenture cloud first North America growth. Welcome back to you to trust and great to be back in grapes here again, Rebecca. Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my nav and green cloud advisor capability. Kishor I want to start with you. So my nav is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the lineup platform, what it is that cloud platform to help our clients navigate the complexity of cloud and cloud decisions to make it faster. And obviously, you know, we have in the cloud, uh, you know, with >>The increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation or the acceleration to cloud much faster. This platform that you're talking about has enabled and 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet the strategy business needs, and the clients are loving it. >>I want to go to you now trust and tell us a little bit about how mine nav works and how it helps companies make good cloud choice. >>Yeah, so Rebecca, we we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for it. It really looks at a variety of variables, including infrastructure operating model and fundamentally what client's business outcomes, um, uh, our clients are, are looking for and, and identifies the optimal solution for what they need. And we assign this to accelerate and we mentioned the pandemic. One of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of a collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we aligned with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a way to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the VA cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Keisha, I want to talk with you now about my navs multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my lab, we continue to enhance, uh, capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the being taught advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what the internet brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others, lot of our clients are accelerating to a green cloud strategy to unlock beta financial, societal and environmental benefit, uh, through obviously cloud-based circular, operational, sustainable products and services. That is something that we are enhancing my now, and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener decisions. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run on renewable energy, some incredibly creative constructs on the how to do that. And sustainability is there for a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the comm providers with a sustainability agenda of our clients. And so what we look into the way the mine EF works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers. Um, and our green plot advisers sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green cloud. Very, very, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States? Where, what is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe, and our growth markets adopt this. And we have seen case studies and all three months. >>Keisha, I want to bring you back into the conversation. Talk a little bit about how MindUP ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet has talked about post COVID leadership requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see your jewelry suite, uh, you know, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering greater value for our clients when they need it the most. And with the digital transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud. >>So Tristan, talk a little bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results that they're having? >>Yes. Thank you, Rebecca. I would say two key things right around my neck. The first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green, green clot impact sustainability impacts with minus. We can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings for $27 million over five years. This enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank, the clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in iterative approach. >>I mean, it sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristan was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting from employers? >>Sorry. Yes. We clearly, there are always obstacles to a cloud journey. If there were an obstacles, all our clients would be, uh, already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. >>Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit >>Sort of echo, we are continuously evolving with our client needs and reinventing, reinventing for the future. For mine, as I've been taught advisor, our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet, uh, stringent data norms that Kristen was talking about. And the sovereign cloud advisor health organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sovereignty norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what mine app can do with mine. Have you created the ability to take the guesswork out of cloud navigate the complexity? We are roaring risks costs, and we are, you know, achieving client's static business objectives while building a sustainable alerts with being cloud >>Any platform that can take some of the guesswork out of the future. I'm I'm onboard with. Thank you so much, Tristin and Kishore. This has been a great conversation. >>Thank you. >>Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hey, welcome back to the cubes coverage of 80 us reinvent 2020 virtual centric executive summit. The two great guests here to break down the analysis of the relationship with cloud and essential Brian bowhead director ahead of a century 80. It was business group at Amazon web services. And Andy T a B G the M is essentially Amazon business group lead managing director at Accenture. Uh, I'm sure you're super busy and dealing with all the action, Brian. Great to see you. Thanks for coming on. So thank you. You guys essentially has been in the spotlight this week and all through the conference around this whole digital transformation, essentially as business group is celebrating its fifth anniversary. What's new, obviously the emphasis of next gen post COVID generation, highly digital transformation, a lot happening. You got your five-year anniversary, what's new. >>Yeah, it, you know, so if you look back, it's exciting. Um, you know, so it was five years ago. Uh, it was actually October where we, where we launched the Accenture AWS business group. And if we think back five years, I think we're still at the point where a lot of customers were making that transition from, you know, should I move to cloud to how do I move to cloud? Right? And so that was one of the reasons why we launched the business group. And since, since then, certainly we've seen that transition, right? Our conversations today are very much around how do I move to cloud, help me move, help me figure out the business case and then pull together all the different pieces so I can move more quickly, uh, you know, with less risk and really achieve my business outcomes. And I would say, you know, one of the things too, that's, that's really changed over the five years. >>And what we're seeing now is when we started, right, we were focused on migration data and IOT as the big three pillars that we launched with. And those are still incredibly important to us, but just the breadth of capability and frankly, the, the, the breadth of need that we're seeing from customers. And obviously as AWS has matured over the years and launched our new capabilities, we're Eva with Accenture and in the business group, we've broadened our capabilities and deepened our capabilities over the, over the last five years as well. For instance, this year with, with COVID, especially, it's really forced our customers to think differently about their own customers or their citizens, and how do they service those citizens? So we've seen a huge acceleration around customer engagement, right? And we powered that with Accenture customer engagement platform powered by ADA, Amazon connect. And so that's been a really big trend this year. And then, you know, that broadens our capability from just a technical discussion to one where we're now really reaching out and, and, um, and helping transform and modernize that customer and citizen experience as well, which has been exciting to see. >>Yeah, Andy, I want to get your thoughts here. We've been reporting and covering essentially for years. It's not like it's new to you guys. I mean, five years is a great anniversary. You know, check is good relationship, but you guys have been doing the work you've been on the trend line. And then this hits and Andy said on his keynote and I thought he said it beautifully. And he even said it to me in my one-on-one interview with them was it's on full display right now, the whole digital transformation, everything about it is on full display and you're either were prepared for it or you kind of word, and you can see who's there. You guys have been prepared. This is not new. So give us the update from your perspective, how you're taking advantage of this, of this massive shift, highly accelerated digital transformation. >>Well, I think, I think you can be prepared, but you've also got to be prepared to always sort of, I think what we're seeing in, in, um, in, in, in, in recent times and particularly 20 w what is it I think today there are, um, full sense of the enterprise workloads, the cloud, um, you know, that leaves 96 percentile now for him. Um, and I, over the next four to >>Five years, um, we're going to see that sort of, uh, acceleration to the, to the cloud pick up, um, this year is, as Andy touched on, I think, uh, uh, on Tuesday in his, I think the pandemic is a forcing function, uh, for companies to, to really pause and think about everything from, from, you know, how they, um, manage that technology to infrastructure, to just to carotenoids where the data sets to what insights and intelligence that getting from that data. And then eventually even to, to the talent, the talent they have in the organization and how they can be competitive, um, their culture, their culture of innovation, of invention and reinvention. And so I think, I think, you know, when you, when you think of companies out there faced with these challenges, it, it forces us, it forces AWS, it forces AEG to come together and think through how can we help create value for them? How can we help help them move from sort of just causing and rethinking to having real plans in an action and that taking them, uh, into, into implementation. And so that's, that's what we're working on. Um, I think over the next five years, we're looking to just continue to come together and help these, these companies get to the cloud and get the value from the cloud because it's beyond just getting to the cloud attached to them and living in the cloud and, and getting the value from it. >>It's interesting. Andy was saying, don't just put your toe in the water. You got to go beyond the toe in the water kind of approach. Um, I want to get to that large scale cause that's the big pickup this week that I kind of walked away with was it's large scale. Acceleration's not just toe in the water experimentation. Can you guys share, what's causing this large scale end to end enterprise transformation? And what are some of the success criteria have you seen for the folks who have done that? >>Yeah. And I'll, I'll, I'll start. And at the end you can buy a lawn. So, you know, it's interesting if I look back a year ago at re-invent and when I did the cube interview, then we were talking about how the ABG, we were starting to see this shift of customers. You know, we've been working with customers for years on a single of what I'll call a single-threaded programs, right. We can do a migration, we could do SAP, we can do a data program. And then even last year, we were really starting to see customers ask. The question is like, what kind of synergies and what kind of economies of scale do I get when I start bringing these different threads together, and also realizing that it's, you know, to innovate for the business and build new applications, new capabilities. Well, that then is going to inform what data you need to, to hydrate those applications, right? Which then informs your data strategy while a lot of that data is then also embedded in your underlying applications that sit on premises. So you should be thinking through how do you get those applications into the cloud? So you need to draw that line through all of those layers. And that was already starting last year. And so last year we launched the joint transformation program with AEG. And then, so we were ready when this year happened and then it was just an acceleration. So things have been happening faster than we anticipated, >>But we knew this was going to be happening. And luckily we've been in a really good position to help some of our customers really think through all those different layers of kind of pyramid as we've been calling it along with the talent and change pieces, which are also so important as you make this transformation to cloud >>Andy, what's the success factors. Andy Jassy came on stage during the partner day, a surprise fireside chat with Doug Hume and talking about this is really an opportunity for partners to, to change the business landscape with enablement from Amazon. You guys are in a pole position to do that in the marketplace. What's the success factors that you see, >>Um, really from three, three fronts, I'd say, um, w one is the people. Um, and, and I, I, again, I think Andy touched on sort of eight, uh, success factors, uh, early in the week. And for me, it's these three areas that it sort of boils down to these three areas. Um, one is the, the, the, the people, uh, from the leaders that it's really important to set those big, bold visions point the way. And then, and then, you know, set top down goals. How are we going to measure Z almost do get what you measure, um, to be, you know, beyond the leaders, to, to the right people in the right position across the company. We we're finding a key success factor for these end to end transformations is not just the leaders, but you haven't poached across the company, working in a, in a collaborative, shared, shared success model, um, and people who are not afraid to, to invent and fail. >>And so that takes me to perhaps the second point, which is the culture, um, it's important, uh, with finding for the right conditions to be set in the company that enabled, uh, people to move at pace, move at speed, be able to fail fast, um, keep things very, very simple and just keep iterating and that sort of culture of iteration and improvement versus seeking perfection is, is super important for, for success. And then the third part of maybe touch on is, is partners. Um, I think, you know, as we move forward over the next five years, we're going to see an increasing number of players in the ecosystem in the enterprise and state. Um, you're going to see more and more SAS providers. And so it's important for companies and our joint clients out there to pick partners like, um, like AWS or, or Accenture or others, but to pick partners who have all worked together and you have built solutions together, and that allows them to get speed to value quicker. It allows them to bring in pre-assembled solutions, um, and really just drive that transformation in a quicker, it sorts of manner. >>Yeah, that's a great point worth calling out, having that partnership model that's additive and has synergy in the cloud, because one of the things that came out of this this week, this year is reinvented, is there's new things going on in the public cloud, even though hybrid is an operating model, outpost and super relevant. There, there are benefits for being in the cloud and you've got partners API, for instance, and have microservices working together. This is all new, but I got, I got to ask that on that thread, Andy, where did you see your customers going? Because I think, you know, as you work backwards from the customers, you guys do, what's their needs, how do you see them? W you know, where's the puck going? Where can they skate where the puck's going, because you can almost look forward and say, okay, I've got to build modern apps. I got to do the digital transformation. Everything is a service. I get that, but what are they, what solutions are you building for them right now to get there? >>Yeah. And, and of course, with, with, you know, industries blurring and multiple companies, it's always hard to boil down to the exact situations, but you could probably look at it from a sort of a thematic lens. And what we're seeing is as the cloud transformation journey picks up, um, from us perspective, we've seen a material shift in the solutions and problems that we're trying to address with clients that they are asking for us, uh, to, to help, uh, address is no longer just the back office, where you're sort of looking at cost and efficiency and, um, uh, driving gains from that perspective. It's beyond that, it's now materially the top line. It's, how'd you get the driving to the, you know, speed to insights, how'd you get them decomposing, uh, their application set in order to derive those insights. Um, how'd you get them, um, to, to, um, uh, sort of adopt leading edge industry solutions that give them that jump start, uh, and that accelerant to winning the customers, winning the eyeballs. >>Um, and then, and then how'd, you help drive the customer experience. We're seeing a lot of push from clients, um, or ask for help on how do I optimize my customer experience in order to retain my eyeballs. And then how do I make sure I've got a soft self-learning ecosystem of play, um, where, uh, you know, it's not just a practical experience that I can sort of keep learning and iterating, um, how I treat my, my customers, um, and a lot of that, um, that still self-learning, that comes from, you know, putting in intelligence into your, into your systems, getting an AI and ML in there. And so, as a result of that work, we're seeing a lot of push and a lot of what we're doing, uh, is pouring investment into those areas. And then finally, maybe beyond the bottom line, and the top line is how do you harden that and protect that with, um, security and resilience? So I'll probably say those are the three areas. John, >>You know, the business model side, obviously the enablement is what Amazon has. Um, we see things like SAS factory coming on board and the partner network, obviously a century is a big, huge partner of you guys. Um, the business models there, you've got I, as, as doing great with chips, you have this data modeling this data opportunity to enable these modern apps. We heard about the partner strategy for me and D um, talking to me now about how can partners within even Accenture, w w what's the business model, um, side on your side that you're enabling this. Can you just share your thoughts on that? >>Yeah, yeah. And so it's, it's interesting. I think I'm going to build it and then build a little bit on some of the things that Andy really talked about there, right? And that we, if you think of that from the partnership, we are absolutely helping our customers with kind of that it modernization piece. And we're investing a lot and there's hard work that needs to get done there. And we're investing a lot as a partnership around the tools, the assets and the methodology. So in AWS and Accenture show up together as AEG, we are executing office single blueprint with a single set of assets, so we can move fast. So we're going to continue to do that with all the hybrid announcements from this past week, those get baked into that, that migration modernization theme, but the other really important piece here as we go up the stack, Andy mentioned it, right? >>The data piece, like so much of what we're talking about here is around data and insights. Right? I did a cube interview last week with, uh, Carl hick. Um, who's the CIO from Takeda. And if you hear Christophe Weber from Takeda talk, he talks about Takeda being a data company, data and insights company. So how do we, as a partnership, again, build the capabilities and the platforms like with Accenture's applied insights platform so that we can bootstrap and really accelerate our client's journey. And then finally, on the innovation on the business front, and Andy was touching on some of these, we are investing in industry solutions and accelerators, right? Because we know that at the end of the day, a lot of these are very similar. We're talking about ingesting data, using machine learning to provide insights and then taking action. So for instance, the cognitive insurance platform that we're working together on with Accenture, if they give out property and casualty claims and think about how do we enable touchless claims using machine learning and computer vision that can assess based on an image damage, and then be able to triage that and process it accordingly, right? >>Using all the latest machine learning capabilities from AWS with that deep, um, AI machine learning data science capability from Accenture, who knows all those algorithms that need to get built and build that library by doing that, we can really help these insurance companies accelerate their transformation around how they think about claims and how they can speed those claims on behalf of their policy holder. So that's an example of a, kind of like a bottom to top, uh, view of what we're doing in the partnership to address these new needs. >>That's awesome. Andy, I want to get back to your point about culture. You mentioned it twice now. Um, talent is a big part of the game here. Andy Jassy referenced Lambda. The next generation developers were using Lambda. He talked about CIO stories around, they didn't move fast enough. They lost three years. A new person came in and made it go faster. This is a new, this is a time for a certain kind of, um, uh, professional and individual, um, to, to be part of, um, this next generation. What's the talent strategy you guys have to attract and attain the best and retain the people. How do you do it? >>Um, you know, it's, it's, um, it's an interesting one. It's, it's, it's oftentimes a, it's, it's a significant point and often overlooked. Um, you know, people, people really matter and getting the right people, um, in not just in AWS or it, but then in our customers is super important. We often find that much of our discussions with, with our clients is centered around that. And it's really a key ingredient. As you touched on, you need people who are willing to embrace change, but also people who are willing to create new, um, to invent new, to reinvent, um, and to, to keep it very simple. Um, w we're we're we're seeing increasingly that you need people that have a sort of deep learning and a deep, uh, or deep desire to keep learning and to be very curious as, as they go along. Most of all, though, I find that, um, having people who are not willing or not afraid to fail is critical, absolutely critical. Um, and I think that that's, that's, uh, a necessary ingredient that we're seeing, um, our clients needing more off, um, because if you can't start and, and, and you can't iterate, um, you know, for fear of failure, you're in trouble. And, and I think Andy touched on that you, you know, where that CIO, that you referred to last three years, um, and so you really do need people who are willing to start not afraid to start, uh, and, uh, and not afraid to lead >>Was a gut check there. I just say, you guys have a great team over there. Everyone at the center I've interviewed strong, talented, and not afraid to lean in and, and into the trends. Um, I got to ask on that front cloud first was something that was a big strategic focus for Accenture. How does that fit into your business group? That's an Amazon focused, obviously they're cloud, and now hybrid everywhere, as I say, um, how does that all work it out? >>We're super excited about our cloud first initiative, and I think it fits it, um, really, uh, perfectly it's it's, it's what we needed. It's, it's, it's a, it's another accelerant. Um, if you think of count first, what we're doing is we're, we're putting together, um, uh, you know, capability set that will help enable him to and transformations as Brian touched on, you know, help companies move from just, you know, migrating to, to, to modernizing, to driving insights, to bringing in change, um, and, and, and helping on that, on that talent side. So that's sort of component number one is how does Accenture bring the best, uh, end to end transformation capabilities to our clients? Number two is perhaps, you know, how do we, um, uh, bring together pre-assembled as Brian touched on pre-assembled industry offerings to help as an accelerant, uh, for our, for our customers three years, as we touched on earlier is, is that sort of partnership with the ecosystem. >>We're going to see an increasing number of SAS providers in an estate, in the enterprise of snakes out there. And so, you know, panto wild cloud first, and our ABG strategy is to increase our touch points in our integrations and our solutions and our offerings with the ecosystem partners out there, the ISP partners out, then the SAS providers out there. And then number four is really about, you know, how do we, um, extend the definition of the cloud? I think oftentimes people thought of the cloud just as sort of on-prem and prem. Um, but, but as Andy touched on earlier this week, you know, you've, you've got this concept of hybrid cloud and that in itself, um, uh, is, is, is, you know, being redefined as well. You know, when you've got the intelligent edge and you've got various forms of the edge. Um, so that's the fourth part of, of, uh, of occupied for strategy. And for us was super excited because all of that is highly relevant for ABG, as we look to build those capabilities as industry solutions and others, and as when to enable our customers, but also how we, you know, as we, as we look to extend how we go to market, I'll join tele PS, uh, in, uh, in our respective skews and products. >>Well, what's clear now is that people now realize that if you contain that complexity, the upside is massive. And that's great opportunity for you guys. We got to get to the final question for you guys to weigh in on, as we wrap up next five years, Brian, Andy weigh in, how do you see that playing out? What do you see this exciting, um, for the partnership and the cloud first cloud, everywhere cloud opportunities share some perspective. >>Yeah, I, I think, you know, just kinda building on that cloud first, right? What cloud first, and we were super excited when cloud first was announced and you know, what it signals to the market and what we're seeing in our customers, which has cloud really permeates everything that we're doing now. Um, and so all aspects of the business will get infused with cloud in some ways, you know, it, it touches on, on all pieces. And I think what we're going to see is just a continued acceleration and getting much more efficient about pulling together the disparate, what had been disparate pieces of these transformations, and then using automation using machine learning to go faster. Right? And so, as we started thinking about the stack, right, well, we're going to get, I know we are, as a partnership is we're already investing there and getting better and more efficient every day as the migration pieces and the moving the assets to the cloud are just going to continue to get more automated, more efficient. And those will become the economic engines that allow us to fund the differentiated, innovative activities up the stack. So I'm excited to see us kind of invest to make those, those, um, those bets accelerated for customers so that we can free up capital and resources to invest where it's going to drive the most outcome for their end customers. And I think that's going to be a big focus and that's going to have the industry, um, you know, focus. It's going to be making sure that we can >>Consume the latest and greatest of AWS as capabilities and, you know, in the areas of machine learning and analytics, but then Andy's also touched on it bringing in ecosystem partners, right? I mean, one of the most exciting wins we had this year, and this year of COVID is looking at the universe, looking at Massachusetts, the COVID track and trace solution that we put in place is a partnership between Accenture, AWS, and Salesforce, right? So again, bringing together three really leading partners who can deliver value for our customers. I think we're going to see a lot more of that as customers look to partnerships like this, to help them figure out how to bring together the best of the ecosystem to drive solutions. So I think we're going to see more of that as well. >>All right, Andy final word, your take >>Thinks of innovation is, is picking up, um, dismiss things are just going faster and faster. I'm just super excited and looking forward to the next five years as, as you know, the technology invention, um, comes out and continues to sort of set new standards from AWS. Um, and as we, as Accenture wringing, our industry capabilities, we marry the two. We, we go and help our customers super exciting time. >>Well, congratulations on the partnership. I want to say thank you to you guys, because I've reported a few times some stories around real successes around this COVID pandemic that you guys worked together on with Amazon that really changed people's lives. Uh, so congratulations on that too as well. I want to call that out. Thanks for coming >>Up. Thank you. Thanks for coming on. >>Okay. This is the cubes coverage, essentially. AWS partnership, part of a century executive summit at Atrius reinvent 2020 I'm John for your host. Thanks. >>You're watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hello, and welcome back to the cubes coverage of AWS reinvent 2020. This is special programming for the century executive summit, where all the thought leaders going to extract the signal from the nose to share with you their perspective of this year's reinvent conference, as it respects the customers' digital transformation. Brian Bohan is the director and head of a center. ADA was business group at Amazon web services. Brian, great to see you. And Chris Wegman is the, uh, center, uh, Amazon business group technology lead at Accenture. Um, guys, this is about technology vision, this, this conversation, um, Chris, I want to start with you because you, Andy Jackson's keynote, you heard about the strategy of digital transformation, how you gotta lean into it. You gotta have the guts to go for it, and you got to decompose. He went everywhere. So what, what did you hear? What was striking about the keynote? Because he covered a lot of topics. Yeah. You know, it >>Was Epic, uh, as always for Mandy, a lot of topics, a lot to cover in the three hours. Uh, there was a couple of things that stood out for me, first of all, hybrid, uh, the concept, the new concept of hybrid and how Andy talked about it, you know, uh, bringing the compute and the power to all parts of the enterprise, uh, whether it be at the edge or are in the big public cloud, uh, whether it be in an outpost or wherever it might be right with containerization now, uh, you know, being able to do, uh, Amazon containerization in my data center and that that's, that's awesome. I think that's gonna make a big difference, all that being underneath the Amazon, uh, console and billing and things like that, which is great. Uh, I'll also say the, the chips, right. And I know compute is always something that, you know, we always kind of take for granted, but I think again, this year, uh, Amazon and Andy really focused on what they're doing with the chips and PR and compute, and the compute is still at the heart of everything in cloud. And that continued advancement is, is making an impact and will make a continue to make a big impact. >>Yeah, I would agree. I think one of the things that really, I mean, the container thing was, I think really kind of a nuanced point when you got Deepak sing on the opening day with Andy Jassy and he's, he runs a container group over there, you know, small little team he's on the front and front stage. That really is the key to the hybrid. And I think this showcases this new layer and taking advantage of the graviton two chips that, which I thought was huge. Brian, this is really a key part of the platform change, not change, but the continuation of AWS higher level servers building blocks that provide more capabilities, heavy lifting as they say, but the new services that are coming on top really speaks to hybrid and speaks to the edge. >>It does. Yeah. And it, it, you know, I think like Andy talks about, and we talk about, I, you know, we really want to provide choice to our customers, uh, first and foremost, and you can see that and they re uh, services. We have, we can see it in the, the hybrid options that Chris talked about, being able to run your containers through ECS or EKS anywhere I just get to the customer's choice. And one of the things that I'm excited about as you talk about going up the stack and on the edge are things will certainly outpost. Um, right. So now I'll post those launched last year, but then with the new form factors, uh, and then you look at services like Panorama, right? Being able to take computer vision and embed machine learning and computer vision, and do that as a managed capability at the edge, um, for customers. >>And so we see this across a number of industries. And so what we're really thinking about is customers no longer have to make trade-offs and have to think about those, those choices that they can really deploy, uh, natively in the cloud. And then they can take those capabilities, train those models, and then deploy them where they need to, whether that's on premises or at the edge, you know, whether it be in a factory or retail environment. When we start, I think we're really well positioned when, um, you know, hopefully next year we started seeing the travel industry rebound, um, and the, the need, you know, more than ever really to, uh, to kind of rethink about how we kind of monitor and make those environments safe. Having this kind of capability at the edge is really going to help our customers as, as we come out of this year and hopefully rebound next year. >>Yeah. Chris, I want to go back to you for a second. It's hard to hard to pick your favorite innovation from the keynote, because, you know, just reminded me that Brian just reminded me of some things I forgot happened. It was like a buffet of innovation. Some keynotes have one or two, it was like 20, you got the industrial piece that was huge. Computer vision machine learning. That's just a game changer. The connect thing came out of nowhere, in my opinion, I mean, it's a call center technology. This is boring as hell. What are you gonna do with that? It turns out it's a game changer. It's not about the calls with the contact and that's discern intermediating, um, in the stack as well. So again, a feature that looks old is actually new and relevant. What's your, what was your favorite, um, innovation? >>Uh, it it's, it's, it's hard to say. I will say my personal favorite was the, the maca last. I, I just, I think that is a phenomenal, um, uh, just addition, right? And the fact that AWS is, has worked with Apple to integrate the Nitra chip into, into, uh, you know, the iMac and offer that out. Um, you know, a lot of people are doing development, uh, on for ILS and that stuff. And that there's just gonna be a huge benefit, uh, for the development teams. But, you know, I will say, I'll come back to connect you. You mentioned it. Um, you know, but you're right. It was a, it's a boring area, but it's an area that we've seen huge success with since, since connect was launched and the additional features and the Amazon continues to bring, you know, um, obviously with, with the pandemic and now that, you know, customer engagement through the phone, uh, through omni-channel has just been critical for companies, right. >>And to be able to have those agents at home, working from home versus being in the office, it was a huge, huge advantage for, for several customers that are using connect. You know, we, we did some great stuff with some different customers, but the continue technology, like you said, the, you know, the call translation and during a call to be able to pop up those key words and have a, have a supervisor, listen is awesome. And a lot of that was some of that was already being done, but we were stitching multiple services together. Now that's right out of the box. Um, and that Google's location is only going to make that go faster and make us to be able to innovate faster for that piece of the business. >>It's interesting, you know, not to get all nerdy and, and business school life, but you've got systems of records, systems of engagement. If you look at the call center and the connect thing, what got my attention was not only the model of disintermediating, that part of the engagement in the stack, but what actually cloud does to something that's a feature or something that could be an element, like say, call center, you old days of, you know, calling an 800 number, getting some support you got in chip, you have machine learning, you actually have stuff in the, in the stack that actually makes that different now. So you w you know, the thing that impressed me was Andy was saying, you could have machine learning, detect pauses, voice inflections. So now you have technology making that more relevant and better and different. So a lot going on, this is just one example of many things that are happening from a disruption innovation standpoint. W what do you guys, what do you guys think about that? And is that like getting it right? Can you share it? >>I think, I think, I think you are right. And I think what's implied there and what you're saying, and even in the, you know, the macro S example is the ability if we're talking about features, right. Which by themselves, you're saying, Oh, wow, what's, what's so unique about that, but because it's on AWS and now, because whether you're a developer working on, you know, w with Mac iOS and you have access to the 175 plus services, that you can then weave into your new applications, talk about the connect scenario. Now we're embedding that kind of inference and machine learning to do what you say, but then your data Lake is also most likely running in AWS, right? And then the other channels, whether they be mobile channels or web channels, or in store physical channels, that data can be captured in that same machine learning could be applied there to get that full picture across the spectrum. Right? So that's the, that's the power of bringing together on AWS to access to all those different capabilities of services, and then also the where the data is, and pulling all that together, that for that end to end view, okay, >>You guys give some examples of work you've done together. I know this stuff we've reported on. Um, in the last session we talked about some of the connect stuff, but that kind of encapsulates where this, where this is all going with respect to the tech. >>Yeah. I think one of the, you know, it was called out on Doug's partner summit was, you know, is there a, uh, an SAP data Lake accelerator, right? Almost every enterprise has SAP, right. And SAP getting data out of SAP has always been a challenge, right. Um, whether it be through, you know, data warehouses and AWS, sorry, SAP BW, you know, what we've focused on is, is getting that data when you're on have SAP on AWS getting that data into the data Lake, right. And getting it into, into a model that you can pull the value out of the customers can pull the value out, use those AI models. Um, so that was one thing we worked on in the last 12 months, super excited about seeing great success with customers. Um, you know, a lot of customers had ideas. They want to do this. They had different models. What we've done is, is made it very, uh, simplified, uh, framework that allows customers to do it very quickly, get the data out there and start getting value out of it and iterating on that data. Um, we saw customers are spending way too much time trying to stitch it all together and trying to get it to work technically. Uh, and we've now cut all that out and they can immediately start getting down to, to the data and taking advantage of those, those different, um, services are out there by AWS. >>Brian, you want to weigh in as things you see as relevant, um, builds that you guys done together that kind of tease out the future and connect the dots to what's coming. >>Uh, I, you know, I'm going to use a customer example. Uh, we worked with, um, and it just came out with, with Unilever around their blue air connected, smart air purifier. And what I think is interesting about that, I think it touches on some of the themes we're talking about, as well as some of the themes we talked about in the last session, which is we started that program before the pandemic. Um, and, but, you know, Unilever recognized that they needed to differentiate their product in the marketplace, move to more of a services oriented business, which we're seeing as a trend. We, uh, we enabled this capability. So now it's a smart air purifier that can be remote manage. And now in the pandemic head, they are in a really good position, obviously with a very relevant product and capability, um, to be used. And so that data then, as we were talking about is going to reside on the cloud. And so the learning that can now happen about usage and about, you know, filter changes, et cetera, can find its way back into future iterations of that valve, that product. And I think that's, that's keeping with, you know, uh, Chris was talking about where we might be systems of record, like in SAP, how do we bring those in and then start learning from that data so that we can get better on our future iterations? >>Hey, Chris, on the last segment we did on the business mission, um, session, Andy Taylor from your team, uh, talked about partnerships within a century and working with other folks. I want to take that now on the technical side, because one of the things that we heard from, um, Doug's, um, keynote and that during the partner day was integrations and data were two big themes. When you're in the cloud, technically the integrations are different. You're going to get unique things in the public cloud that you're just not going to get on premise access to other cloud native technologies and companies. How has that, how do you see the partnering of Accenture with people within your ecosystem and how the data and the integration play together? What's your vision? >>Yeah, I think there's two parts of it. You know, one there's from a commercial standpoint, right? So marketplace, you know, you, you heard Dave talk about that in the, in the partner summit, right? That marketplace is now bringing together this ecosystem, uh, in a very easy way to consume by the customers, uh, and by the users and bringing multiple partners together. And we're working with our ecosystem to put more products out in the marketplace that are integrated together, uh, already. Um, you know, I think one from a technical perspective though, you know, if you look at Salesforce, you know, we talked a little earlier about connect another good example, technically underneath the covers, how we've integrated connect and Salesforce, some of it being prebuilt by AWS and Salesforce, other things that we've added on top of it, um, I think are good examples. And I think as these ecosystems, these IFCs put their products out there and start exposing more and more API APIs, uh, on the Amazon platform, make opening it up, having those, those prebuilt network connections there between, you know, the different VPCs and the different areas within, within a customer's network. >>Um, and having them, having that all opened up and connected and having all that networking done underneath the covers. You know, it's one thing to call the API APIs. It's one thing to have access to those. And that's been a big focus of a lot of, you know, ISBNs and customers to build those API APIs and expose them, but having that network infrastructure and being able to stay within the cloud within AWS to make those connections, the past that data, we always talk about scale, right? It's one thing if I just need to pass like a, you know, a simple user ID back and forth, right? That's, that's fine. We're not talking massive data sets, whether it be seismic data or whatever it be passing those of those large, those large data sets between customers across the Amazon network is going to, is going to open up the world. >>Yeah. I see huge possibilities there and love to keep on this story. I think it's going to be important and something to keep track of. I'm sure you guys will be on top of it. You know, one of the things I want to, um, dig into with you guys now is Andy had kind of this philosophy philosophical thing in his keynote, talk about societal change and how tough the pandemic is. Everything's on full display. Um, and this kind of brings out kind of like where we are and the truth. You look at the truth, it's a virtual event. I mean, it's a website and you got some sessions out there with doing remote best weekend. Um, and you've got software and you've got technology and, you know, the concept of a mechanism it's software, it does something, it does a purpose. Essentially. You guys have a concept called living systems where growth strategy powered by technology. How do you take the concept of a, of a living organism or a system and replace the mechanism, staleness of computing and software. And this is kind of an interesting, because we're on the cusp of a, of a major inflection point post COVID. I get the digital transformation being slow that's yes, that's happening. There's other things going on in society. What do you guys think about this living systems concept? >>Yeah, so I, you know, I'll start, but, you know, I think the living system concept, um, you know, it started out very much thinking about how do you rapidly change the system, right? And, and because of cloud, because of, of dev ops, because of, you know, all these software technologies and processes that we've created, you know, that's where it started it, making it much easier to make it a much faster being able to change rapidly, but you're right. I think as you now bring in more technologies, the AI technology self-healing technologies, again, you're hurting Indian in his keynote, talk about, you know, the, the systems and services they're building to the tech problems and, and, and, and give, uh, resolve those problems. Right. Obviously automation is a big part of that living systems, you know, being able to bring that all together and to be able to react in real time to either what a customer, you know, asks, um, you know, either through the AI models that have been generated and turning those AI models around much faster, um, and being able to get all the information that came came in in the last 20 minutes, right. >>You know, society's moving fast and changing fast. And, you know, even in one part of the world, if, um, something, you know, in 10 minutes can change and being able to have systems to react to that, learn from that and be able to pass that on to the next country, especially in this world with COVID and, you know, things changing very quickly with quickly and, and, and, um, diagnosis and, and, um, medical response, all that so quickly to be able to react to that and have systems pass that information learned from that information is going to be critical. >>That's awesome. Brian, one of the things that comes up every year is, Oh, the cloud scalable this year. I think, you know, we've, we've talked on the cube before, uh, years ago, certainly with the censure and Amazon, I think it was like three or four years ago. Yeah. The clouds horizontally scalable, but vertically specialized at the application layer. But if you look at the data Lake stuff that you guys have been doing, where you have machine learning, the data's horizontally scalable, and then you got the specialization in the app changes that changes the whole vertical thing. Like you don't need to have a whole vertical solution or do you, so how has this year's um, cloud news impacted vertical industries because it used to be, Oh, the oil and gas financial services. They've got a team for that. We've got a stack for that. Not anymore. Is it going away? What's changing. Wow. >>I, you know, I think it's a really good question. And I don't think, I think what we're saying, and I was just on a call this morning talking about banking and capital markets. And I do think the, you know, the, the challenges are still pretty sector specific. Um, but what we do see is the, the kind of commonality, when we start looking at the, and we talked about it as the industry solutions that we're building as a partnership, most of them follow the pattern of ingesting data, analyzing that data, and then being able to, uh, provide insights and an actions. Right. So if you think about creating that yeah. That kind of common chassis of that ingest the data Lake and then the machine learning, can you talk about, you know, the announces around SageMaker and being able to manage these models, what changes then really are the very specific industries algorithms that you're, you're, you're writing right within that framework. And so we're doing a lot in connect is a good example of this too, where you look at it. Yeah. Customer service is a horizontal capability that we're building out, but then when you stop it into insurance or retail banking or utilities, there are nuances then that we then extend and build so that we meet the unique needs of those, those industries. And that's usually around those, those models. >>Yeah. And I think this year was the first reinvented. I saw real products coming out that actually solve that problem. And that was their last year SageMaker was kinda moving up the stack, but now you have apps embedding machine learning directly in, and users don't even know it's in there. I mean, Christmas is kind of where it's going. Right. I mean, >>Yeah. Announcements. Right. How many, how many announcements where machine learning is just embedded in? I mean, so, you know, code guru, uh, dev ops guru Panorama, we talked about, it's just, it's just there. >>Yeah. I mean, having that knowledge about the linguistics and the metadata, knowing the, the business logic, those are important specific use cases for the vertical and you can get to it faster. Right. Chris, how is this changing on the tech side, your perspective? Yeah. >>You know, I keep coming back to, you know, AWS and cloud makes it easier, right? None of this stuff, you know, all of this stuff can be done, uh, and has some of it has been, but you know, what Amazon continues to do is make it easier to consume by the developer, by the, by the customer and to actually embedded into applications much easier than it would be if I had to go set up the stack and build it all on that and, and, and, uh, embed it. Right. So it's, shortcutting that process. And again, as these products continue to mature, right. And some of the stuff is embedded, um, it makes that process so much faster. Uh, it makes it reduces the amount of work required by the developers, uh, the engineers to get there. So I I'm expecting, you're going to see more of this. >>Right. I think you're going to see more and more of these multi connected services by AWS that has a lot of the AIML, um, pre-configured data lakes, all that kind of stuff embedded in those services. So you don't have to do it yourself and continue to go up the stack. And we was talking about, Amazon's built for builders, right. But, you know, builders, you know, um, have been super specialized in, or we're becoming, you know, as engineers, we're being asked to be bigger and bigger and to be, you know, uh, be able to do more stuff. And I think, you know, these kinds of integrated services are gonna help us do that >>And certainly needed more. Now, when you have hybrid edge that are going to be operating with microservices on a cloud model, and with all those advantages that are going to come around the corner for being in the cloud, I mean, there's going to be, I think there's going to be a whole clarity around benefits in the cloud with all these capabilities and benefits cloud guru. Thanks my favorite this year, because it just points to why that could happen. I mean, that happens because of the cloud data. If you're on premise, you may not have a little cloud guru, you got to got to get more data. So, but they're all different edge certainly will come into your vision on the edge. Chris, how do you see that evolving for customers? Because that could be complex new stuff. How is it going to get easier? >>Yeah. It's super complex now, right? I mean, you gotta design for, you know, all the different, uh, edge 5g, uh, protocols are out there and, and, and solutions. Right. You know, Amazon's simplifying that again, to come back to simplification. Right. I can, I can build an app that, that works on any 5g network that's been integrated with AWS. Right. I don't have to set up all the different layers to get back to my cloud or back to my, my bigger data side. And I was kind of choking. I don't even know where to call the cloud anymore, big cloud, which is a central and I go down and then I've got a cloud at the edge. Right. So what do I call that? >>Exactly. So, you know, again, I think it is this next generation of technology with the edge comes, right. And we put more and more data at the edge. We're asking for more and more compute at the edge, right? Whether it be industrial or, you know, for personal use or consumer use, um, you know, that processing is gonna get more and more intense, uh, to be able to manage and under a single console, under a single platform and be able to move the code that I develop across that entire platform, whether I have to go all the way down to the, you know, to the very edge, uh, at the, at the 5g level, right? Or all the way into the bigger cloud and how that process, isn't there be able to do that. Seamlessly is going to be allow the speed of development that's needed. >>Well, you guys done a great job and no better time to be a techie or interested in technology or computer science or social science for that matter. This is a really perfect storm, a lot of problems to solve a lot of things, a lot of change happening, positive change opportunities, a lot of great stuff. Uh, final question guys, five years working together now on this partnership with AWS and Accenture, um, congratulations, you guys are in pole position for the next wave coming. Um, what's exciting. You guys, Chris, what's on your mind, Brian. What's, what's getting you guys pumped up >>Again. I come back to G you know, Andy mentioned it in his keynote, right? We're seeing customers move now, right. We're seeing, you know, five years ago we knew customers were going to get a new, this. We built a partnership to enable these enterprise customers to make that, that journey. Right. But now, you know, even more, we're seeing them move at such great speed. Right. Which is super excites me. Right. Because I can see, you know, being in this for a long time, now I can see the value on the other end. And I really, we've been wanting to push our customers as fast as they can through the journey. And now they're moving out of, they're getting, they're getting the religion, they're getting there. They see, they need to do it to change your business. So that's what excites me is just the excites me. >>It's just the speed at which we're, we're in a single movement. Yeah, yeah. I'd agree with, yeah, I'd agree with that. I mean, so, you know, obviously getting, getting customers to the cloud is super important work, and we're obviously doing that and helping accelerate that, it's it, it's what we've been talking about when we're there, all the possibilities that become available right. Through the common data capabilities, the access to the 175 some-odd AWS services. And I also think, and this is, this is kind of permeated through this week at re-invent is the opportunity, especially in those industries that do have an industrial aspect, a manufacturing aspect, or a really strong physical aspect of bringing together it and operational technology and the business with all these capabilities, then I think edge and pushing machine learning down to the edge and analytics at the edge is really going to help us do that. And so I'm super excited by all that possibility is I feel like we're just scratching the surface there, >>Great time to be building out. And you know, this is the time for re reconstruction. Re-invention big themes. So many storylines in the keynote, in the events. It's going to keep us busy here. It's looking at angle in the cube for the next year. Gentlemen, thank you for coming out. I really appreciate it. Thanks. Thank you. All right. Great conversation. You're getting technical. We could've go on another 30 minutes. Lot to talk about a lot of storylines here at AWS. Reinvent 2020 at the Centure executive summit. I'm John furrier. Thanks for watching.

>> Announcer: Live from Las Vegas, it's theCUBE! Covering AWS re:Invent 2019. Brought to you by Amazon Web Services, and Intel, along with its ecosystem partners. >> Well welcome back to the Sands, day two, AWS re:Invent 2019, lot of buzz still going on here Dave Vellante. >> It's all buzz. >> Yeah, a jam-packed show floor, second day in a row, day two of our coverage here on theCUBE, along with Dave Vellante, I'm John Walls, and we're joined by Paul Cheesbrough, who's the CTO and president of digital at the Fox Corporation. Paul, good to see you, sir. >> Thanks for having me on. >> Thanks for being with us, we appreciate that. >> Paul: I'm a big fan of theCUBE. >> So what brings you here, about your partnership with AWS, and let's just start with that, characterize a little bit about what that relationship's all about. >> Yeah, well I think re:Invent's become the go-to show for cloud computing generally. I think it's its eighth season, and certainly for my team and myself, it's the place to discover the latest product evolutions and talk to other people in my position and peers in the industry and see what's going on, so it's a great opportunity to do a bit of fact-digging and see what's going on in the industry. >> So what fact-digging are you doing right now that applies to your world, what have you seen here, maybe in the past day or two, that you said "Yep, I can see where that's playing "into the entertainment world." >> Yeah, I'd say the first thing is the ecosystem, you can see from around here the buzz and the vibe. I mean this is at a different level to what I've seen before, and that's always really good to see, so it's not just an AWS story, it's kind of the companies that they're enabling, and a lot of the innovation comes out of these smaller startups that are building on top of the platform, so spending a ton of time on that front. I'd also say Andy Jassy's keynote yesterday, really very impressive on how they've kept the foot down on new releases on the data front. So SageMaker and Redshift are two technologies we use heavily and they've continued to innovate on that front, and just getting time with the top table of AWS and the deep technical engineers who can kind of give you a view of where the company's going and where the services will be in a year or two's time is, you don't get that any other kind of place. >> You know when we first started doing theCUBE at re:Invent seven years ago, lot of tire kickers, certainly from the enterprise, lot of developers, no question, but you're way beyond kicking tires, so what are some of the things that you're doing in the cloud, you mentioned Redshift and SageMaker, what are you doing with those tools? >> Yeah, so, I mean you're a media company, so you'll understand how technology's kind of carved up, and on the enterprise side, which is all of our internal IT and networks, we've pretty much migrated all of that over the recent years into the cloud, and largely running on AWS, so storage, compute, we've retired all of our data centers bar one. All of our applications that our employees use are software as a service based, so we don't really run our own infrastructure, and on top of that we've really put a very deep data infrastructure in place where the consumer trend, the way our content's consumed these days, we've got a very direct relationship with the consumer. We stream more and more content to them, and that throws off a data trail that you've got to capture and manage, and we use Redshift and SageMaker to analyze the data on top of Redshift on that front, so the enterprise piece, we've done pretty holistically. On the digital side of our business, our products and services and our apps, they're almost entirely built natively on AWS services. Our engineers, the innovation that they're driving there, they couldn't do it without partners like AWS. And then the third and final piece to a media company's the media and the broadcast piece, how you move video around the production organization, the creative organization. And that's the bit that we're announcing here today, that partnership with AWS to kind of solve that issue. >> Yeah, so I wanted to ask you about, a big part of your transformation was data. And so you got rid of, they always talk about the heavy lifting, you got rid of that for the most part, all except one data center. What did you do with the people that were doing all of that stuff, did they just sort of go through retraining, or attrition, did they get excited about learning new tooling, how did that all go? >> Well I've been on the journey around cloud computing since 2006 in my career, so-- >> Dave: Day one, I guess it's still day one. >> In fact I purchased S3 from Werner Vogels back then. >> That was the first product, wasn't it, the first service. >> And then I met Andy soon after, and in those days, and I think some organizations experience this, the technology team were the most risk-averse, and they put every blocker in the way from moving to the cloud, 'cause they saw it as a threat, and frankly didn't understand it, so, it took a lot of pushing to get things going in those days, I think it's slightly different now, but once you're through that barrier, and people get momentum and, anyone in my position as a CTO will tell you there's no shortage of work to throw people at, so the resource that we've got within the team, I'd much rather they were building software than managing servers and pipes and doing upgrades, so we've released a ton of talent to do what I would call the value add piece, that consumers touch and feel, and moved it really kind of front of store, and that's made a big difference, some people didn't make the journey and we brought new talent in, I think that's inevitable. But yeah. >> So it's almost like you get to practice a little less and play a little more, is about what it comes down to. >> And sort of rearchitected your business around data and software, it sounds like, as opposed to, like you said, pipes. >> Yeah, but everything starts with the consumer in our business, so if you work backwards from that, they've changed their behaviors and they expect content in different forms on different devices. They expect the traditional channels of cable, they expect the new channels of mobile and streaming, and that places a lot of stress internally on how you create and produce and distribute that content, so to some degree in our industry, we had no choice, we had to change, and that's been, as a technologist driving transformation, it's been a fun ride. >> You're almost on this parallel track a little bit, you talk about the transformation you're going through with live streaming right now, that's a must, must do, must have, that's how consumers bring in their media, and yet you have to transform technologically speaking to provide this consumer transformation as well, so you have these two tracks going down that you've got to answer to, I mean what kind of complexity does that create for you, because your business is fundamentally changing, and the technology is fundamentally changing. >> And you know, I think historically, the solution to that problem was to put parallel infrastructure in place and your digital team would have their own infrastructure, your enterprise team would have their own infrastructure, and then your media and broadcast team would be on a completely different network doing their own thing, and they would all coexist, and I think the convergence at the consumer end has rippled back into a convergence within the organization as well, where, our technology teams play across those three different fields, and someone like AWS, and other partners like that are now capable of being partners across those three different fields together, so the convergence at the consumer end really does apply within the organization as well. >> So you mentioned some things you're doing with AWS, maybe you could talk about that initiative and talk about the tech, and we could talk about the outcome for the consumer. >> So I think the last bastions within any media organization in terms of transforming, you think about the media and broadcast operation, everything from the trucks and the cameras through to the edit suites, through to master control, through to the way that you play out and distribute, not only do we have a national network, but we've got local stations as well, and you overlay the digital products on top of that. It's a very complicated set of partners and direct access points at the end, and the technology that's been operating in that space hasn't changed since the 90s, genuinely hasn't, it maybe got a minor upgrade when HD came along in 2001, but it really hasn't changed, so, what we have decided to do is really re-engineer that, it's the only piece of our business that doesn't run natively on the cloud, and we're pleased to announce this week the deal with AWS as the strategic partner to really lift our video workflows in terms of how we produce, create, and really importantly distribute our video to all of those partners, in a way that really transforms the way our creatives can work as well, so, it was a pretty long process going through how you do that safely, because if you get it wrong, you go off the air, and that's really, you cannot do that, you're TV guys, you know that, and so we've been very careful. So AWS have stepped up with some great technologies, but really important they have great vision as well for it. >> So what specifically have you done, you created a new platform in the cloud? >> Yeah, so we were very very fortunate, we've just completed this deal with Disney to sell some of our assets there. It meant that actually we had a greenfield approach to this part of our business, so, for the first time ever we were unencumbered with a legacy, so a blank sheet of paper, and we came at it with the attitude of, if you were a large broadcaster starting your business today, how would you do it? And with that mindset, it takes you into a very different space, so we're working with AWS, and their media services team, and the elemental team within that, to encode our video within our sports news entertainment and local stations, we're using them to move the video from studio locations and football stadiums, and news gathering locations, remote locations, straight into the cloud, to be both managed and produced, and then it stays natively within the cloud, to be published out to distribution partners, whether it's Comcast for cable, whether it's Hulu for live TV, whether it's Apple for the VOD stuff that they do, or whether it's our own services, but that natively stays in the cloud, that workflow, and that just really enables a very different way of thinking. >> And the move is obviously a big challenge, right? I mean it's video, and it's big data. How are you solving that problem, what are the components of that that enable you to do that? >> So I think it would've been very difficult to achieve this vision if some of the products like Outposts and the local zones that AWS have announced at the show, we had early visibility and testing of those. If you're in an edit suite, editing 4K content, you can't necessarily, in a truck, you can't necessarily go back and forth to the cloud all the time, so we had the ability to kind of put a piece of the cloud on-prem or into a truck or into a studio to reduce the, eliminate the latency, and to manage that, so that's one thing. We also have architected it in a way where resilience is core and key, so if for whatever reason one part of the architecture goes down, then other bits of it can pick up the slack, and again, the way that we work with AWS on that front, they've really helped us architect something robust there. >> Yeah, how much does live come into this, I mean you can't afford a slip-up, right, I mean it's one thing to have down time, your point is, you can't go black, but just in terms of what you deliver, whether it's live news, live sports, live entertainment, it's real time. >> So we're predominantly a live company now, and it's the heart of our business, it's what we're great at doing, it's what our creative teams have done all of their lives, and if you take an NFL game on a Sunday, number of cameras, feeds, data, stats, the number of teams you've got both on location and back in the production facility, the number of games you're actually producing at the same time, on a complicated day it can be multiple games, and then the complexity around who you get the signal out to, in effect. Live is difficult, and I think that's why you haven't seen too many broadcasters go in this direction, quite yet, so we know we're an early adopter. We're being very careful and cautious around how we're kind of ramping this up, for example, we're still alongside the fiber connectivity into the cloud, we're also using satellite, so some of those decisions we've put in place as near term. >> You got some redundancies in place just as a risk management. >> Exactly, so we can slowly dial it up, and we're building new facilities around this to help make it happen as well, but the number one thing is giving the consumer a great experience. I'll give you some examples, actually, of how this'll transform the consumer experience, so, we'll be able to do both 4K and 8K natively through this infrastructure with AWS, we can't do that today. Latency will be reduced heavily, so we effectively encode the video once, and the device at the end decodes it, so that really compresses that level of latency that you'll see in a football game. And when you think about things like 5G, I don't know whether you saw Hans and the Verizon team in their announcement yesterday. Things like betting services and other things that we're getting into, you have to have close to zero latency to make those things work, so in the current broadcast chain, we encode and decode and re-encode, and all of these compression chains, and at the end of it, you've got a fairly decent quality signal, but by no means 4K or 8K, and that's one aspect, so the consumer will see a difference. The other thing is, we never want to be in a position again where we use infrastructure from 30 years ago, I mean we, no company in 2019 can afford to be in that position, so, by plugging into AWS, we kind of get that constant drip feed of innovation as it comes, and a very software-focused sort of architecture, as opposed to hardware and cables, which is, you see a lot of in broadcast. So we're pivoting not just the business, but the way we do business as well. >> So the consumer experience is much improved. As well, you mentioned live, of course the mainspring is live, that's where the content is created, but there's also an on-demand experience as well, is that, I presume compressed, so I can get to the best highlights if I miss the game, get the little mini game that I can watch and get a good flavor for it, that is compressed as well? >> Absolutely, so I mean going back to your data question earlier, so this infrastructure natively, as we're putting video through it, Amazon and AWS have the technologies to index the video in real time, to do scene detection, face recognition, a lot of those very forward-leaning technologies that I think for the last 10 years have been more science than fact, but now they're really coming to their own, so all of the video that goes through the pipes in a live form gets really in real time indexed. All of the consumption information about how the video's being consumed on the device comes back in in real time, and we can combine that into an experience, so if you're joining the live feed or coming at the video on demand asset later, you've got a much much richer experience, whether that's searching and finding the bit that you want or whether that's us curating a package of content automatically, using that metadata, so, we're excited about that. >> Talk a bit more about the search, how does that all work? >> Well I think search on a TV experience is still pretty clumsy. >> John: Amen. >> Yeah, it's definitely, and part of that's the user interface, I mean hats off to Comcast and their Xfinity product, a lot of the search now is done by voice through the remote and they're seeing a transformational difference there, but even in some of the OTT streaming services, the search and discovery, I'd use discovery in the same context, it's still clumsy, and that's entirely driven by the data, there's a reason Google are the best in the marketplace at search, because of the level of indexing that they do to create the, and I think AWS and their approach to video will be game-changing for us on this front, and they've obviously got the search technologies on the front end to enable that as well as the indexing technologies on the back end. >> How do you keep up with all the innovation, you mentioned up top that, citing Andy Jassy announce all this stuff, how do you keep up with it all, does it sometimes feel like it's going too fast to be able to absorb it all? >> No, this is a great time to be a CTO, because there's no way, we could complain about it, but the consumer's not going to stop changing the way that they demand content from us, so for me it's a combination of picking the right partner, speaking to them frequently and coming to events like this to meet my peers. I also spend a lot of time with venture capital companies, and very early stage startups to really get an idea around what's coming next over the next three to five years, and getting in early with those customers. I kind of have a mantra with my team internally, where I don't reward them necessarily for just doing business with the old incumbent legacy technology providers. I'd much rather we experiment with the next generation of companies, that's actually how we began our very early relationship with AWS and Amazon, and it's served us well. >> Well, the next time you see Joe or Troy, please give 'em our best. All right, if you will, they're always welcome on theCUBE, as are you, Paul. Paul Cheesbrough from Fox, joining us here on theCUBE, we'll be back with more coverage here live, AWS re:Invent 2019, you're watching theCUBE from the Sands. (techno music)

>>Bach from Las Vegas. It's the Q covered AWS executive summit brought to you by extension. >>Welcome back everyone to the cubes live coverage of the Excenture executive summit here at AWS. Reinvent from Las Vegas, Nevada. I'm your host, Rebecca Knight. We are joined by two guests for this segment. We have Greg sly, he is the SVP platform and infrastructure at Verizon. Thank you so much for coming on Greg. Thank you. Happy to be here and almost sad. K he is the managing director, Accenture global network services. Thank you so much. I'm all so Greg, I want to start with you wanting, everyone knows Verizon, it's a household brand. Tell our viewers a little bit just about how big you are, what countries you're in your reach. >>Okay. Well we're a global company. There's about 135 ish thousand employees in the company. The brands and they're, you know, they include Yahoo and AOL and HuffPost and riot and others. So we have a much more global reach with some of those brands overseas for is obviously very well known in the U S and overseas as well. And that's really where our big plays are. Now. We're big in Asia as well with our eCommerce sites and stuff. So it's, it's, it's global and it's everywhere. So, >>so give our viewers an overview of this current state of where you are in your journey to the cloud, the cloud effication of Verizon. >>Sure. So the last probably two years we've really put a lot of focus into moving out of our data centers and into the cloud. We focused primarily on workloads that are right for the cloud because we as during this journey we went, there's obviously huge data lakes and huge amounts of data equipped over two exabytes of data. And trying to move that to the cloud is obviously takes some time. But a lot of our front end apps from anything from, you know, where your order, your phone or where you order services to, whether you're on Yahoo fantasy sports or on finance page, those, those things tend to work well in the cloud and they're built for the cloud for very bursty type workflows. So we spend a lot of time moving a lot of our applications plus all the new Greenfield applications up into the cloud. So we're, we're considerable way down the path now on that. We're now getting to the tail end with these kind of massive data sets on what's our next step for those. And that's what we're working on now. >>Um, well I want to bring you into this conversation a little. What, what are you seeing right now across cross industry, the current state of deployments? >>Yeah, so I mean, just building on what Greg said it's almost a third wave of cloudification that we see now. So you know that we had the desegregation of hardware and software and most operators started to go globally towards cloud and then they sort of had the second way, which was really the own private cloud infrastructures. And now because we are here, you can see clearly the amount of public cloud infrastructure that's starting to come in and become relevant to this deployment. So it's almost a third wave where I see a lot of our clients globally looking at hybrid cloud type models for. And >>that really accelerates that cloudification journey because now you see a lot of workloads moving to a hybrid cloud environment. Just by the size of the ecosystem of suppliers and partners that are involved. We give you a sense of how accelerated this has become. I mean, the last three years I've seen in this event doubling of the number of partners who are just moving their workloads, whether it's compute, storage network to a hybrid cloud in one. So that acceleration has started and we expect in the next two to three years this will become mainstream. That I'm always right. We're been down that exact same journey where we've, we've done a lot of things up into the cloud like in AWS now, but we've also done a private cloud which enabled us as more like a development or a on-prem tool that allowed us to build, learn, and take applications that were not really ready for the cloud, are native for the cloud, build them on prem, wherever, a little bit more freedom to do some things and then learn and then move them up to the public cloud. So we've been down that exact same journey. >>So I also want to ask about a buzzword here, five G five G the arrival of five G. what it means to your industry and whether or not being in the cloud is ness is a necessary prerequisite to really capture all the benefits. >>I'm going to start on me. Sure, go ahead. No, I was just saying if you look at 5g, the reason it's so fundamentally different from previous generations is because 5g opens up a bunch of use cases that traditional TG for genetics did not and the size and skin of those use cases including like billions of devices and having really cool use cases like gaming and health and automotive and robotics in 10 places a huge burden on an infrastructure, which means cloudification does become a massive requisite. The level of skill size devices, latency profiles is something you only get when you are on a cloud infrastructure. So Greg, I agree 100% and this is going to drive new innovation that we've never seen before as we obviously being Verizon. 5g is one of our big, big bats. Obviously. That's one of the things that Andy and Hans talked about yesterday at the announcement here at reinvent and where we're seeing now with clarification, it's, it's literally I think one of the cornerstones of how it's going to work because we're going to have to put so much out to the far edge and out into as close to the customers as we can. >>The only way you're going to do that is through the cloud and using the cloud services like outpost and other services to push that out close to the, to our customers. So 5g and cloud are synonymous. They're going to go hand in hand. It's the only way it's going to work. And when, if I just save one last thing on what Greg said, cloudification was happening anyways and it was a great efficiency driver for all organizations. Five G's almost come in and lit a match and said, here's a lot of revenue opportunities that you can get on top and that has just accelerated >>the whole thing with distribution of five G and cloud. So that that's going to happen. >>Yeah, I think we're really only seeing the beginning. It's so early on in 5g and the journey to the cloud that I think next year's reinvent and the year after that I think we're going to look back and say this was really just the very beginning of what we're learning, what this technology can do for the world. >>I want to ask about innovation and this is something that Andy Jassy talked about in his fireside chat this morning is how AWS maintains its startup mentality even though it is of course a enormous company. How does, how do you think about innovation and approach innovation at Verizon? How do you make sure you are continuing to experiment and push boundaries even though you are a large and complex organization yourself? >>It's a good question. That's something we are always pushing. I think it starts from the top with Hans, he's, he's made one of his key pillars of innovation, of what we have to drive, listening to our customers and building on what they need, but we've spent a lot of time on redefining how we work to adapt to the cloud. So the days of in the past of, you know, we'll do one release every quarter, it's now how many releases a day can you do? And the only way you can do that innovation through bucket testing, through AB testing is literally embracing the cloud and doing small tests here and there on stuff. So it's really now learning from the internet startups, trying to keep that startup mentality in a company the size that's 137,000 employees. But it's building that culture and I think Hans has been a great leader to really drive that, that different way of working. So, >>um, well we've seen a dizzying number of announcements from AWS, new products and new services that are coming out. What are, what is most caught your attention and how are you thinking about how to help clients capture the benefits of what AWS is offering? >>You know, the thing that struck me yesterday when I was looking at the keynote was this is probably the first time there is a recognition in the industry that it's an ecosystem play. And what I mean by that is a lot of the challenges that were seen in the last couple of years around getting 5g mainstream, getting all these things in the market was who does it, who supports them and this whole ecosystem and yesterday's announcement where you know Andy enhance and other carriers like water, phone and so on are coming in and saying, you know what? Let's do this together. Let's collaborate. To me that really hit the Mark because as you start building specific use cases to make this real for a consumer like us, you will see that an ecosystem plays the only way to make this a reality. And that's what really struck me. If you look at Waveland, if you look at local zones, all the announcements that were done yesterday, all of them require app development communities, escalates session partnerships. It requires hardware partnerships, services firms. It requires of omic Accenture to come in and do this secret sauce. So there's lot of things that have to >>be done there. And I believe that's what really caught my eye, that it's an ecosystem. Now you have the amount of collaboration going forward. Is going to be unprecedented because no one company is going to be able to do all of it. >>So how do we, you're both technology veterans. I mean you're just babes. You're, you're just teenagers of course. But thinking about how different it is today versus when you were just beginning your careers in terms of, I mean we have this idea of this cutthroat competitive world of technology, but as you said, there is, these companies need each other. I mean they're there, they're competing of course, but they also desperately need each other to make sure their business models are successful. So can you just describe this landscape for, for our viewers in terms of what you've seen as changes and whether or not these changes are for the good? >>Well, starting in the mainframe days, which is where I started and then kind of went wound, don't, you know, windows NT and the distributed compute, you're right, it was very do it ourselves. We're the only ones that could do it. You have to hide everything from all your competitors because we're providing a solution and nobody sees anybody else a secret sauce. And obviously protecting IP was key. Now we've seen open source take a much broader stroke across the canvas and we've also now everyone's got what are we best at and how do we use that rather than trying to be all things to everybody and building partnerships. So you're right, we have partnerships with company that we compete with, but we also have relationships. We need to work together to make this happen. So it is completely different from what it was 10 years ago, 20 years ago on how you're collaborating on one part of a company who should come. >>Competing is one area, but you're actually collaborating to build a product to go to market together at another one. So it's really interesting. I mean the market forces have changed dramatically. I mean, I remember when I was in my telecom operator days with BT, we used to as great selling or love technology, we used to start in the labs and in the labs we use engineering was a sort of bread and butter. And then this focus on customer centricity in the last couple of years around so much choice, so much availability of solutions in the market. And as Greg said, the collaboration is a must do now. And that's why that focus changed for us. And I see now this customer centricity becoming so important that what does the end user really want? And then that comes with it and realization that says, okay, I am not able to provide this by myself, but I do know how to solve for it. >>And that's when you have to bring in others who can create a solution. You're absolutely right because you know, 10 years ago, 1520 years ago, technology was still so new. Most people weren't comfortable yet and really knew what it could do or what they wanted. And it was a room full of architects designing what it was going to be. Now it's a room full of customers telling you what they want and going out. So it's completely changed now where we'll build what the customer, what we think the customer needs. Now we're building what the customer tells us they want. So it's been a one 80 >>so Greg, I know before the cameras were rolling, you were talking about how you'd been to this conference years ago and now just the growth that it has experienced has really shocked your, your sphere system. Um, what kinds of conversations are you having? What are the messages that you're hearing, a particular letter that are particularly resonant to you right now? This idea of the fourth industrial revolution. Do you buy it? >>I absolutely buy it and it's not just drinking the Koolaid because I work at Verizon. It's actually seeing what's possible in health. What's possible in gaming, automotive industry. Like you were saying at the beginning, it's one thing that struck me in Pedder was through the conversation we were having of how many people I've met here and when I was walking through the expo downstairs I was like, Oh, we have a relationship with them now. We have relationship with them. There's like half the floor down there that we have some sort of relationship with that were other customer or a partner or providing services to that. It's, it's, it's changed where before you'd have a booth and you're like, how many people can we get over there? Now it's like how do we get a booth with our partners that we can talk about a common solution that we're providing back? >>So it's, it's been amazing from like it reinvent four or five years ago it was like one hotel was still pretty full up to like four or five hotels now with with 65,000 people or something. It's, it's amazing. But, but the conversations before too used to be, we can only talk if we go into a private room over here. It's now that there's so many people and so many conversations and they're like, Oh let me pull them all in. Let me pull Rebecca cause we're all talking about the same thing now. So it's become more open. There's still sure there's IP and things we have to protect and we all have our company strategies, but there's now there's so much collaboration, there's a lot more conversations going on now. I mean the focus will now move to how do we operationalize this industrial revolution because that's where a lot of engineering horsepower, a lot of scaling would have to happen in terms of, it would be great to launch health as a service or gaming as a service and all of these things. >>But you know when things go wrong, which Deville in the early years of adoption, somebody is going to have to take the call, somebody is going to have to manage the customers. Somebody who's going to have to, because that's where the test would happen in terms of okay this is going to stick and this is going to work. So to me the next two to three years of this event will be around how do I operationalize and scale what we've now started? Cause I think that's where the rubber is going to hit the road. And I think even at Accenture we see this with all our work. It's moving more and more towards how do I monetize the use cases, how do I now build on it? How do I implement at scale? So that's, that's really what I see happening >>coming up. We were, we're on, we're on the cusp of 2020 there's so many new emerging technologies and of course the old technologies which are still pretty new machine learning, AI, IOT. What are some of the exciting trends that you're looking at coming in next year and the next three to five years in terms of your business and an industry wide? Two ML? >>Well for me there's obviously the stuff that we're talking about with five G and waving, but one that really struck me at this conference was how we're going to be treating data differently or I should say storage of data differently. Where before it was like buy huge storage devices and you'd have petabytes and petabytes or exabytes of data in a data somewhere, data centers somewhere. It's now distributed out to the far edge. It's, it's going to be much more in the cloud, much more dispersed. Obviously that's going to bring challenges around, you know, with, with GDPR, with, with, you know, the, the California protection act, all of those that are coming as well of how we're going to deal with that. So absolutely the 5g and the announcements went on yesterday. But in my slice of the world, looking at how are we going to manage, transform, handle, distribute data and how we're going to protect user's privacy through all of that is really interesting. And I think a new field that we're, it's just changing so rapidly day to day >>and one that's really part of our national conversation too in terms of privacy and security. >>Well I think to me the key trend would be adjacencies. And what I mean by that is we've always been a little bit siloed traditionally in terms of, you know, there is a telco industry solution and then there is a mining solution and then there is a automotive solution, right? And the technology is blurring these lines. Now, you know, like as Greg said, I can have a intelligent 5g conversation with a gentleman, car manufacturing company that I wouldn't have dreamed of having a couple of years ago. So that trend is set to accelerate because 5g edge compute, all of these things are going to be more and more applicable to adjacent industries. And this is why I always believe the telecom sector has a pivotal role, almost a orchestrator role that says as these industries look for solutions we have those, we just haven't adapted and customized are social. That I think would be a big trend. I see other industries are going to cash in on what we've done. >>I'm all, Greg, thank you so much for coming on the cube. A really fascinating conversation. Oh, pleasure. I'm Rebecca Knight. Stay tuned for more of the cubes live coverage of the Accenture executive summit. Coming up in just a little bit.

>> Announcer: Live from Las Vegas, it's theCUBE, covering AWS re:Invent 2019, brought to you by Amazon Web Services and Intel along with its ecosystem partners. >> Welcome back to theCUBE, the leader in live tech coverage, live from AWS re:Invent 19 in Vegas. I am Lisa Martin with John Furrier and we're going to be taking something that was an exclusive from John's interview with Andy Jassy from a couple days ago, something that he told John. We're going to be talking about it here with Verizon. Please welcome Steve Szabo, Head of Global Products and Solutions IOT and 5G Edge. Welcome, Steve. >> Thank you, thanks for having me. This is an exciting day. >> It is an exciting day. So one of the things that Andy Jassy told John in that exclusive interview that went viral, if you haven't read it check it out, was that companies are going to want to eliminate network hops and find a way to have the compute in the storage much more local to the 5G network edge. Tell us, what did AWS and Verizon just unveil this morning? >> Yeah. So today it's all about Verizon's network in AWS cloud, right? So we've taken what they're calling Wavelength, their centralized cloud platform. We're moving it into Verizon's network, fully integrated. This is 18 months of engineering effort so this isn't something that you just wake up and you have access to. This is a lot of blood, sweat and tears that the companies have put in together to get this opportunity. What this does is it takes their cloud capabilities, it puts them on our network, fully integrated with the radio access layer so that customers will have access to everything that they were using from an AWS perspective but then also be able to leverage Verizon's network capability. So all the API's, the Eight Currencies that Hans talked about on stage today, giving developers and businesses alike the opportunity to leverage the best of those and go ahead and leverage the bandwidth, the latency type use cases and really transform the way that folks are thinking about leveraging the network. >> You know Steve, one of the things in the networking the computer industry, everyone always talks about trade-offs, hops on the network spectrum. I got a longer range or shorter throughput. 5G's got some pretty significant bandwidth up to 10G's >> Yeah. >> Gigs on that. That's phenomenal but the foot press is a little bit different. So that begs the question for high bandwidth needs whether it's gaming, immersive experiences, whatever, you got to bring the compute. This is the whole thesis of Amazon's shift. They're bringing Amazon to the Edge, you guys are providing it. What's different about the Verizon 5G that makes this a unique opportunities? Is it the throughput, is it the topology, is that the-- >> We'd like to think it's a little bit of everything, right? >> John: Tell us how it works. >> Yeah, I mean listen at the end of the day, we have 5G. It's opening up the Eight Currencies. When you factor in 5G Edge, that's when you really see the power of 5G and then when you layer on the AWS Wavelength stack, integrate it into the network, it just gives an opportunity for folks to take advantage of these Eight Currencies. A hundred feet behind me at our booth, we have Bethesda gaming and that was one of the things that we talked about. But if you think about it, they have an Orion gaming platform. They leverage AWS today, they want to reach out and have the ability to have their gaming platform stream to Verizon customers using mobile devices. If you think about the fact that you can almost take the console out of the home, folks are literally leveraging GPU/CPU intensive graphic and gaming streaming content and they're using a Bluetooth controller and they're doing it on a Verizon 5G device. I mean who would have thought that you'd be able to do that and you could see it and that's live in Chicago now, they're piloting it on our network. >> Talk about the partnership with Amazon. You mentioned it wasn't just an overnight thing. Multiple months in the making announced on a statutory wave length, was their product, that's the stack. It's essentially an outpost for Telco that's where I'm going. >> Steve: Yeah. >> There's some things in there but they still got to deploy it. What does that look like? How long have you guys been over at Amazon? And you shared some details on the relationship. Where is it located? Is it under, in your network close to the Edge? How close is it? Has it all all worked? >> Yeah. So we'll touch on what we can here but it's live in Chicago, so that's our first market. We'll take an approach to announce it similar to what we've done with our 5G city announcements which is we'll work with our partners. We'll talk internally and then we'll announce those, does it make sense into other markets and cities. Currently, the way that it works is that our SAP sites or our service access points, AWS will have their equipment. It'll be tightly integrated with our radio access network which is when you could see the benefits of the low latency and the computer are all kind of working together. The way for folks to procure that is they would go through. If you're an AWS customer today and you're getting storage and compute, you would be able to access that through AWS's portal environment. It'd just be labeled as Verizon 5G Edge capabilities. If you're buying bandwidth, if you need pro services help or other network service capabilities, you'd work with the Verizon just like you do today. It's a true partnership opportunity and it allows us to kind of work together and kind of head on this journey. >> So the key thing is here, Amazon console, access, click, provisioning? >> They're in, yeah. We did all the hard work and engineering between the two of us to make it as easy as possible for the developers and the businesses, quite honestly. We want what they're familiar with today both on our network and in the tools that they're using in the cloud to be the same experience that they have only just with the benefits of Wavelength and with Verizon. >> Any feedback you can share on the early returns or early engagements or early tinkering and playing around that you could share? >> You know, I would tell you that it's operating as we would expect it to and that's why I would encourage people to go over to our booth and see what's happening over there because when I say that it's live and it's working, it isn't a video, it isn't anything that folks are talking about. This is on our production network. Bethesda is actually gaming with it, leveraging AWS Wavelength and we've got other customers that are all working with it as well. >> And if they're not on here on site, can they go to the website? Is it online now or-- >> Yeah, you'll be able to see whether you go through Verizon's web experiences or AWS portal, it will redirect you either way to learn more. So if you want to learn more about the capabilities on Verizon's side, you'll punch into our site. If you want to go learn more about Wavelength, and what Amazon is doing, we'll punch it back to them. >> So let's talk about benefits. You gave a great example of somebody gaming and that they're accessing live streaming content from wherever they are from the Bluetooth device. So I can understand it from that perspective. But from a business perspective, business apps to business apps, what are some of the projected benefits that enterprises are going to see with that respect? >> Well, I think a couple of things. One, it's going to open up used cases for latency intensive so I brought up Bethseda for a reason. Their cloud gaming to actually stream DOOM which is the game that the demoing in our booth. They couldn't do it without the Edge, right? They would not have the real time gaming capabilities to actually work without it. When you start thinking about retail environments and getting into AR/VR, these immersive experiences to get customers to come into the four walls of your retail building, the ability to have application services that will reach out and engage with consumers for a variety of things whether that's helping them with their buying experience or just for the benefit of your business, gathering intensive sensory data and kind of getting into the AI NML of how your business is operating on a day to day basis, it opens up a variety of things. It's really an ecosystem which is what I think the power of this partnership is all about, right. We're bringing our customers in our network, combine that with AWS services and their developer community and I think you know it's a tool in the developer toolbox that whether you're a developer at a large enterprise, a small business, public sector, et cetera, it's something that you can use your imagination to go out and do something with and kind of test the balance of-- >> You think about the headroom available in terms of future proofing. You got optimization closer to the Edge Edge >> Steve: Yeah. >> You got inside the network capabilities to manage software, to manage resources kind of a new architecture. >> Steve: Yeah. >> A new way to think about resources allocation from bandwidth to compute to data. >> You bring up a great point because that's something you had mentioned earlier about the difference between what we've done versus cola or something like that and this is a full integration. So the ability to architect something that did not actually exist before. A Wavelength is new for AWS, our 5G Edge and our 5G network capabilities. Integrating that seamlessly so that the developer and the enterprise business can have access to that with having a minimal impact of their user experience is really important and then you figure on the layering of possibilities as they start getting more familiar with it. >> Andy Jassy mentioned on Steve with your chairman and CEO a comment. I don't know if it was just a preambling of the intro but he said Verizon, the leader in 5G. I'm sure he meant that. For the folks that aren't following the 5G situation, are you guys the leader and in what way are you leading compared to the others? How should consumers think about 5G? It's almost like this magic pixie that's almost a magic, wait a minute we can't have those speeds, some say hype. What is the reality of the 5G and why are you guys being called the leader? >> Yeah, well we were the first to market with 5G so by default, I think that makes us the leader. But we'll be in 30 cities by the end of the year. The fact that we're the first to have 5G Mobile Edge Computing capabilities, it's integrated with AWS Wavelength, that's to my knowledge not out there in the market yet today. The ability is the fact that we have this live in Chicago, we have customers using it, it's demonstrating real world views cases on a live production network. I mean we're excited about it, it's something we're proud of and it's something that we expect to watch grow and actually ID it with the customers in mind. >> Congratulations. >> Thank you. >> One of the things that Andy and John talked about, and with this whole not just the notion of transformation and there's a lot of talk about transformation today, but also the fact that businesses you know, the vast majority that are around today, if they're not already iterating and moving towards digitalization and modernization that there are a million companies probably doing the same thing or very similar that are going to be able to take them over. But that's a hard change for an legacy enterprise to be able to do. This new ecosystem that Verizon and AWS are building and delivering, what do you guys see together as its ability to be an enabler to transform businesses such that we don't see a business doesn't go by way of Toys R Us, for example? >> Yeah. Well, I think the fact that 5G and the Edge, it offers you to touch out and reach the customers in a way that you couldn't before for your business, that's one. Two, this is geared around 5G and Edge and that's when you really see the power of what we're doing between Verizon and AWS. But one thing that I'd like to highlight is wherever you're at on your digital transformation, some people are going to be starting from zero and some are going to be more advanced. I mean that's a reality of kind of the technology and business alike. We actually have solutions today. AWS has products today. They're already in the cloud. We have LTE capabilities and other network services capabilities, virtualized network, software-defined network capabilities. We can work with customers and help them kind of grow into where they want to be. We did not want somebody to feel like they're buying in and almost isolating themselves into a technology. What we're all about is helping them build the solution that's right for them at whatever point in the journey they're at and then helping them grow into where they can be with 5G and Edge compute. >> Yeah, and I think this is also instructive for the industry structures. You look at the landscape of everyone thinking about re platforming their business in the modern era. You guys have a great footprint, great leadership. Just the idea of this win-win, it makes you guys so much more powerful for future applications. I mean, I can almost see if the Edge is just becoming a very fertile ground for entrepreneurial activity, applications that you guys are going to be powering. I mean "Born on the Edge" might be the new phrase, not "Born in the cloud". >> It could be yeah. >> Born on the Edge. >> You can trademark that. (laughing) >> Now, we're excited. I mean listen, it could be anyone from two people in a garage developing something to developers at a small, medium or large business, taking advantage of use cases and things that might not been achievable. >> We'll go for it. >> Global education. >> Yeah. >> I mean it's endless opportunity there. >> There are opportunities in energy management sustainability we're very proud of. Education, health care, are going to be areas that we'll focus on so there's a lot of opportunity out there. We're at the forefront in our opinion at helping just jumpstart that ecosystem and we're excited about it. >> Congratulations. Really, really great. >> I'll echo that, congratulations and thank you for sharing with John and me more detail about AWS and Verizon, this new ecosystem that opens up tremendous amount of opportunity. We appreciate your time, Steve. >> Thank you. >> Thank you very much for the time and we're excited, it's a big day. >> It is a big day. >> Big announcement. >> For Steve and John Furrier, I'm Lisa Martin and you're watching theCUBE from re:Invent 19 from Vegas. Thanks for watching. (upbeat music)

>> Hi. I'm Stew Minimum. And this is a special on the ground here at the V Tug Summer Slam 2019. It is the 16th year of the event. We had hosted the Cube many times at the veto. Winter warmer and sad to say this actually the final interview for V tug it into the final V tug event. But before we can wrap up a friend of mine, Sean to lean, who is a vey architect with Delhi emcee. I've been promising him for years that we would one of these days do an interview on the Cube at the V tug. So it is the absolute final interview. So, Sean, welcome to the program. Thank you for having me. All right. So, uh, not only do you work for Delhi emcee, but you're part of the social team, you know, here at the V tug event, I had conversations with Lee Ji. It was also his first time in a program on Matt. You know who I've spoken with in the past? Eso, you know, give us a little bit about your background at this event and what this community has meant to you. >> Oh, sure. Um So I'm trying to remember I think this is my fifth or sixth summer Slam. Um I mean, I basically once I started my professional career. You know, one of the first things that you know we did was look for user groups. And so when they usedto hold this event back a Gillette that was very close to home. Um and that was my first experience with the I think back then it was the New England V mug, but it's still the same community and community has always been a big part of my life and my career. I mean, I even joined, you know, AMC, Social Media Community team to basically work with influencers in the broader I t community. But I always make sure that I could do events like this, you know, in the New England area, because it's so important to be a part of this community and the I t crowd. Everybody knows everybody, and you can always learn something new just by talking to people. So, like I purposely go like during lunch and sit down with people who have never met before and introduce myself and see what they do for a living, and it's been a wonderful experience every year. It's a great >> point, you know, community is so important in these events, and especially in a regional event with local on your shirt doesn't matter as much because for the years we've been attending this, almost everybody has changed jobs. You know, companies have been acquired, companies go public, you know, people change their jobs. So it's about the learning as a community, the growth of what's happening, our careers more than kind of some of that day to day battle that, like you might happen in the storage community. >> Yeah, yeah, you got to be able to separate, Say, you know, your professional competitiveness and be able to, you know, just embrace people as people and be able to talk to them and share knowledge. And I think anyone else who's a part of the community is able to do that themselves as >> well. Yeah, it's been interesting. Virtualization was one of those galvanizing technology that brought a lot of people, you know, bloggers and people. Helping to participate in Cloud's been interesting in many ways. You know, there's some fragmentation. There's some tough competition out there yet we're all learning and you know it is most customers today. They've got, you know, hybrid cloud. They've got multi club, they've got lots of environment and therefore the user's, you know, don't necessarily look at some of those battles are going on, But they're looking to help run their business on and, you know, how are you seeing that environ? What? What? What do you hear from you know, users that you speak with today? >> So I'm here in a variety of things. There's a lot of people that are on different points. We'll call it in their cloud journey. There are some people who have just kind of gotten the edict from the board or upper management that says Cloud First, where we're gonna do everything in the cloud on dhe. Some people you know who have jumped all in with that are learning a very painful lesson, especially with their wallet. Um, we found that kind of the sweet spot in it is that hybrid cloud. There are some workloads that are absolutely great for cloud, and there are some that is just expensive. And so depending on the size of your infrastructure, you can actually save a good amount of money by setting up something local and having a cloud strategy as well. It's all about evaluating the workload. And I think earlier today during the keynotes this morning, that message was really coming across that it's not all about the cloud or even just one cloud. I mean, there's countless cloud providers out there with all sorts of different Ma operating models and pricing models. And the beauty of it is we're in a place now with the technology that people can almost nickel and dime and do what is best for them and not necessarily be told. This is how it's gonna be. This is your only option. >> Yeah. One of the things I took away from the keynotes this morning is you know, it is oh, so easy to get caught up on the latest cool tool or, you know, the wave or what people are talking about. But it's you know, what skill sets do I have? How do I make sure I understand what valuable for my business and my career? You know, it is. We bring this one to a close. You know, Sean, you know what you have on that >> Well, it's funny you brought up skill sets because a lot of that can be learned from the community. You know, if you don't have the professional skill sets Or maybe, you know, your employer might not pay the empty up for, you know, organized training. There are so many community based free trainings and webinar Siri's and stuff like that that can get you learned up in this. I remember, you know, in my career I was talking with a customer who was like, You know, we're making a shift. We're going to start being more cloud focused on here. My, I'm doing like updating their VM wear environment, and he's like, I need to get better at this. And I rattled off a few different community programs. I talked to him again six months later. He went through all that, and now he's playing around in Azure and Amazon and starting to learn some of that, and they almost gave him a promotion. They reorg, um, into a new role, where he's got more cloud responsibilities and effectively saved his job because he went to the out to the community and learned these skills. >> Yeah, but I always find in these events, right? If if you if you were open Thio, you know, new ideas, that intellectual curiosity. There is so much opportunity in tech these days. Sean won't want to give you the final word any, you know, memories you have from these events. Either you know, the main or the winter event. You know that you want to share, we bring our coverage to a close. >> I mean, you know, this event has been going on for so long, and it's always good stuff every single time. I'm going to miss the rubber chickens that that has always stuck out and to Mia's as one of the guys don't >> know that that's Hans from GM, where, you know, brings the rubber chickens will throw the little key chains at you when you go, Yeah, >> but you know, in general, you know, there's a lot of events out there where, you know, it's it's, you know, the morning and maybe the afternoon, the party afterwards and I'm not here to be like Party party party, but is almost just as important as the event itself. And I've never seen any other user group or event like that that really puts Satan's that time for networking. You get almost just as much business done. You know, they're talking to people, you know, when you're waiting in line for lobster and stuff like that Here, um, as you know, just kind of mingling around during the day. You meet so many people and make business connections and everything at the after party, Which is why I keep thinking they invest so much money in the after hours. Piece >> of it, I think Great point to end on, Shawn. The community is really central to what goes on there. This event. Listen to the customers and, you know, grew that the breath of the topics that they covered, they kept to keep on it. So 16 years of phenomenal run. I wanna have a big shout out to everyone that helped put the Vita gone. Of course, that is Chris and Don Harney at the court. Chris Williams did a lot of work there, but many other people that helped behind the scenes to make it happen. And of course, it was always the users at this event that with drivers for it, as well as the sponsors that helped participate And through this so Sean to lean. Thank you so much for joining us. Welcome to the Cube alumni. And I'm still minimum. Thank you. As always, for watching this program has been our pleasure. Tiu c All of the V tugs. If you go to the cube dot net, go up in the search bar in touch via tug. You could see previous years We've had so many great guests on the program. You know, I got to interview some of the alumni from the Patriots, which were some definite highlight for me as well as great technical content and good friends that I've made over the years. So with that, we're signing off from the final V tug here in Maine and thank you, as always for watching the Cube.

>> Hi. I'm stupid, man. And this is a special on the ground here a the be Tugg Summer Slam and happy to welcome Thio, the program A longtime friend. But first time on the program. Somebody that's known this community for many years. Louisiana Coast is a senior systems engineer in the hyper convert infrastructure space at BM. Where Luigi great to talk >> to you again. >> Thank you. Stew. Actually, this has been one of my bucket list item since e. M. C. World 2010 when the Cube actually first started. >> Yeah. So you've been watching since the beginning. You knew me back from, you know, disclosure. I used to work at AMC, and I've been working with being work for a long time. So you've had a number of jobs. One of those consistencies out there is. I know when I would go to the winter warmer, I would usually see them. There are. Your wife is helped out at the event here also, So give us a way to start off a little bit. Like what is this event being met? You, Your career. Oh, and your friendships over the years. Oh, >> man, that's That's a great question to do. Actually, um, I don't think I would be where I am today without this particular user group. It was my first ever user group in my first ever, really major exposure into the M. We're in January 2010 at the first winter warmer that I attended. So for me, it it actually gave me exposure into the technology and then to see the community and the user's behind that. And I was already following you on Twitter at the time. And you were kind of my mentor into the social space, Ian getting involved in there and to have it all accumulate together. And it was just for me, honestly was amazing. And it was life changing >> liberty. My apologies for introducing to the quagmire that is currently Twitter. But you know l series, right? You know, you got on. You've been in a huge proponent of community activities there. You've now attended. You really think so? You've been at PM world of numbers. Free tip. There one you've been Tonto discovers with H P. When you were there. You know what's different about, you know, a regional event like this compared >> to some of the big ones. >> Well, I think the conversations that you have at most of those events of the same, I think where the benefit regionally is, you can meet up with these people afterwards for coffee, for tea. You can continue that conversation in person a lot easier on and also having the same being in the same geographical region. It helps you relate to some of it. You can. You can laugh about some of the nuances with weather or just, you know, the local sports and what's happening there. And you could just It's more like home, Right? And you get that sense of comfort when you go out to a big conference, right? Yes, you're gonna know people. Were you in a strange environment? You kind of like your little more reserved. >> Like when I talked to Chris Giladi here. He says they don't like when we talk about the Patriots, but your big patriots, >> I have diarrhea. >> Okay. All right. The other thing, you really talk about jobs here. You know something? I know over the years, I've loved helping introducing people on helping them get jobs. The S E positions are always something that every company is going to walk around this expo floor. You're always going to see people that are hiring, and you're gonna find people that that that need jobs. You know what, your >> ears I I would say that's >> the biggest thing about the regional area is when you're actually in the market for a new job. I mean, for me, if you look at me. I started out years ago as a sys admin. Then I went to Tech marketing, and I went to Social Media Marketing. And now I'm doing Essie work for GM wear, which is still a dream, in my opinion, to be working at GM where but for me, it's you build those connections and you have those conversations, those real world conversations. I was just speaking with a gentleman earlier who's possibly contemplating a job change, right? That's not a conversation he would have. Just normally he feels comfortable with these users in the experiences that they've had and and he wants to learn from that. And I'm happily to share that information with anyone. >> Yeah, Luigi, what are some of the things that you've seen? You change the industry, that impact, you know, you were involved with, You know, Matt and Sean hoping Thio, with the social media aspect of this event, Really? You know, being an open 10 toe embrace, not just >> virtualization cloud computing, obviously things like Dev ops, achieving work words or something that a heavily focused on it. >> Yeah, I would think from, if I look at it, I was actually >> having this conversation last night with Hans and are a friend of his, and I was explaining to her about the V tug and how it came about. And, you know, if you really think about back in 2012 you know, companies weren't talking multi cloud or multi virtualization technologies and the user groups started that. And if you look at where the the trend is now in the marketplace, it's plowed. It's this. It's that, you know. So the user's started to dictate that back then. So for me, it's really about that right? He and you know it allows you to stay abreast with the thing. And I don't know if I really entered your question because I'm a went off on a tangent with my a d d. But it was more about that watching the technology change and being ableto have those conversations with with people in from from NSC roll perspective, it keeps you in the touch of actually what the user's they're going through because you listen to them, you know, they start talking to you, even if you could sit in on some of these sessions like they start posing real challenges to you. >> All right, So, Luigi, you know what? I want to give you the final word. You know, we talk a little about the community, how you participated in at the end of an error. So you know what? You're takeaways here in any final memories >> that you want from the >> final memories would have to be my very first V tug. Or at the time was New England. The mug summer slammed. It was my wife's birthday. And I said, Your baby, I'm going to Maine for the day. And she's like, What's my birthday? Yeah, but this is gonna be important for us in the long run, from a career perspective. And here it is, nine years later. You know, I came home that that day with three lobsters for her. You know, I got a sweet talker. >> Um, but, >> you know, nine years later, she works and participates in the user group and gets back. And I now work for the company that we were supporting as a user in community. So for me, that's gotta go full circle. It's pretty surreal if you ask me. >> I >> had a question for you. Stay. >> Oh, I don't know if you turn the mike on, >> I know that I'm a diehard Yankees fan, But which way do you go? Yankees Red Sox? >> Well, come on, we do. You know that Like you. And like a certain Tom Brady, I am still a Yankee fan born and raised in New Jersey S o. Just don't talk about it and we win too much. But my boss is a die hard Red Sox fan, and New England fans are pretty fanatical. And don't don't you understand? Like Patriots fans have become just like 80 perennial winners. You think that they're always going to drive that and a little bit too arrogant. So looking forward to the banner unveiling for the Patriots number nine. Number six for TB 12 man, Team it, of course I will be there I've been lucky enough to be. It was actually it was the Giants connection with a tree. It's that got me there. But I do love football, and I'll miss having the V tug event. There was fun, you know, not meeting one with the alumni from there s so, uh, already, you know, sharing my share in my allegiance is there. I have not converted to the Red Sox, then was a nice place to go. But I'm more of a football God and the Patriots are my number one t never. Yeah, I think I >> think that's the other thing that I respect about. Yours were both patriots in Yankee things that I had to throw that out there. >> All right, well, Luigi, welcome to the Cube, Alumni. Thanks so much always for your >> support over the year and your contributions community. >> And be sure to check out the cute Dunnett were, of course, at PM world. We've got the entire executive team on all the big flower shows. I'm student event as always. Thank you so >> much for watching

(upbeat music) >> Hi, welcome to this year's Annual Wikibon Predictions. This is our 2018 version. Last year, we had a very successful webinar describing what we thought was going to happen in 2017 and beyond and we've assembled a team to do the same thing again this year. I'm very excited to be joined by the folks listed here on the screen. My name is Peter Burris. But with me is David Floyer, Jim Kobielus is remote. George Gilbert's here in our Pal Alto studio with me. Neil Raden is remote. David Vellante is here in the studio with me. And Stuart Miniman is back in our Marlboro office. So thank you analysts for attending and we look forward to a great teleconference today. Now what we're going to do over the course of the next 45 minutes or so is we're going to hit about 13 of the 22 predictions that we have for the coming year. So if you have additional questions, I want to reinforce this, if you have additional questions or things that don't get answered, if you're a client, give us a call. Reach out to us. We'll leave you with the contact information at the end of the session. But to start things off we just want to make sure that everybody understands where we're coming from. And let you know who is Wikibon. So Wikibon is a company that starts with the idea of what's important as to research communities. Communities are where the action is. Community is where the change is happening. And community is where the trends are being established. And so we use digital technologies like theCUbE, CrowdChat and others to really ensure that we are surfacing the best ideas that are in a community and making them available to our clients so that they can succeed successfully, they can be more successful in their endeavors. When we do that, our focus has always been on a very simple premise. And that is that we're moving to an era of digital business. For many people, digital business can mean virtually anything. For us it means something very specific. To us, the difference between business and digital business is data. A digital business uses data to differentially create and keep a customer. So borrowing from what Peter Drucker said if the goal of business is to create customers and keep and sustain customers, the goal of digital business is to use data to do that. And that's going to inform an enormous number of conversations and an enormous number of decisions and strategies over the next few years. We specifically believe that all businesses are going to have establish what we regard as the five core digital business capabilities. First, they're going to have to put in place concrete approaches to turning more data into work. It's not enough to just accrete data, to capture data or to move data around. You have to be very purposeful and planful in how you establish the means by which you turn that data into work so that you can create and keep more customers. Secondly, it's absolutely essential that we build kind of the three core technology issues here, technology capabilities of effectively doing a better job of capturing data and IoT and people, or internet of things and people, mobile computing for example, is going to be a crucial feature of that. You have to then once you capture that data, turn it into value. And we think this is the essence of what big data and in many respects AI is going to be all about. And then once you have the possibility, kind of the potential energy of that data in place, then you have to turn it into kinetic energy and generate work in your business through what we call systems of agency. Now, all of this is made possible by this significant transformation that happens to be conterminous with this transition to digital business. And that is the emergence of the cloud. The technology industry has always been defined by the problems it was able to solve, catalyzed by the characteristics of the technology that made it possible to solve them. And cloud is crucial to almost all of the new types of problems that we're going to solve. So these are the five digital business capabilities that we're going to talk about, where we're going to have our predictions. Let's start first and foremost with this notion of turn more data into work. So our first prediction relates to how data governance is likely to change in a global basis. If we believe that we need to turn more data into work well, businesses haven't generally adopted many of the principles associated with those practices. They haven't optimized to do that better. They haven't elevated those concepts within the business as broadly and successfully as they have or as they should. We think that's going to change in part by the emergence of GDPR or the General Data Protection Regulation. It's going to go in full effect in May 2018. A lot has been written about it. A lot has been talked about. But our core issues ultimately are is that the dictates associated with GDPR are going to elevate the conversation on a global basis. And it mandates something that's now called the data protection officer. We're going to talk about that in a second David Vellante. But if is going to have real teeth. So we were talking with one chief privacy officer not too long ago who suggested that had the Equifax breach occurred under the rules of GDPR that the actual finds that would have been levied would have been in excess of 160 billion dollars which is a little bit more than the zero dollars that has been fined thus far. Now we've seen new bills introduced in Congress but ultimately our observation and our conversations with a lot of data chief privacy officers or data protection officers is that in the B2B world, GDPR is going to strongly influence not just our businesses behavior regarding data in Europe but on a global basis. Now that has an enormous implication David Vellante because it certainly suggest this notion of a data protection officer is something now we've got another potential chief here. How do we think that's going to organize itself over the course of the next few years? >> Well thank you Peter. There are a lot of chiefs (laughs) in the house and sometimes it gets confusing as the CIO, there's the CDO and that's either chief digital officer or chief data officer. There's the CSO, could be strategy, sometimes that could be security. There's the CPO, is that privacy or product. As he says, it gets confusing sometimes. On theCUbE we talked to all of these roles so we wanted to try to add some clarity to that. First thing we want to say is that the CIO, the chief information officer, that role is not going away. A lot of people predict that, we think that's nonsense. They will continue to have a critical role. Digital transformations are the priority in organizations. And so the chief digital officer is evolving from more than just a strategy role to much more of an operation role. Generally speaking, these chiefs tend to report in our observation to the chief operating officer, president COO. And we see the chief digital officer as increasing operational responsibility aligning with the COO and getting incremental responsibility that's more operational in nature. So the prediction really is that the chief digital officer is going to emerge as a charismatic leader amongst these chiefs. And by 2022, nearly 50% of organizations will position the chief digital officer in a more prominent role than the CIO, the CISO, the CDO and the CPO. Those will still be critical roles. The CIO will be an enabler. The chief information security officer has a huge role obviously to play especially in terms of making security a teams sport and not just falling on IT's shoulders or the security team's shoulders. The chief data officer who really emerged from a records and data management role in many cases, particularly within regulated industries will still be responsible for that data architecture and data access working very closely with the emerging chief privacy officer and maybe even the chief data protection officer. Those roles will be pretty closely aligned. So again, these roles remain critical but the chief digital officer we see as increasing in prominence. >> Great, thank you very much David. So when we think about these two activities, what we're really describing is over the course of the next few years, we strongly believe that data will be regarded more as an asset within business and we'll see resources devoted to it and we'll see certainly management devoted to it. Now, that leads to the next set of questions as data becomes an asset, the pressure to acquire data becomes that much more acute. We believe strongly that IoT has an enormous implication longer term as a basis for thinking about how data gets acquired. Now, operational technology has been in place for a long time. We're not limiting ourselves just operational technology when we talk about this. We're really talking about the full range of devices that are going to provide and extend information and digital services out to consumers, out to the Edge, out to a number of other places. So let's start here. Over the course of the next few years, the Edge analytics are going to be an increasingly important feature overall of how technology decisions get made, how technology or digital business gets conceived and even ultimately how business gets defined. Now David Floyer's done a significant amount of work in this domain and we've provided that key finding on the right hand side. And what it shows is that if you take a look at an Edge based application, a stylized Edge based application and you presume that all the data moves back to an centralized cloud, you're going to increase your costs dramatically over a three year period. Now that moderates the idea or moderates the need ultimately for providing an approach to bringing greater autonomy, greater intelligence down to the Edge itself and we think that ultimately IoT and Edge analytics become increasingly synonymous. The challenge though is that as we evolve, while this has a pressure to keep more of the data at the Edge, that ultimately a lot of the data exhaust can someday become regarded as valuable data. And so as a consequence of that, there's still a countervailing impression to try to still move all data not at the moment of automation but for modeling and integration purposes, back to some other location. The thing that's going to determine that is going to be rate at which the cost of moving the data around go down. And our expectation is over the next few years when we think about the implications of some of the big cloud suppliers, Amazon, Google, others, that are building out significant networks to facilitate their business services may in fact have a greater impact on the common carriers or as great an impact on the common carriers as they have on any server or other infrastructure company. So our prediction over the next few years is watch what Amazon, watch what Google do as they try to drive costs down inside their networks because that will have an impact how much data moves from the Edge back to the cloud. It won't have an impact necessarily on the need for automation at the Edge because latency doesn't change but it will have a cost impact. Now that leads to a second consideration and the second consideration is ultimately that when we talk about greater autonomy at the Edge we need to think about how that's going to play out. Jim Kobielus. >> Jim: Hey thanks a lot Peter. Yeah, so what we're seeing at Wikibon is that more and more of the AI applications, more of the AI application development involves AI and more and more of the AI involves deployment of those models, deep learning machine learning and so forth to the Edges of the internet of things and people. And much of that AI will be operating autonomously with little or no round-tripping back to the cloud. What that's causing, in fact, we're seeing really about a quarter of the AI development projects (static interference with web-conference) as Edge deployment. What that involves is that more and more of that AI will be, those applications will be bespoke. They'll be one of a kind, or unique or an unprecedented application and what that means is that, you know, there's a lot of different deployment scenarios within which organizations will need to use new forms of learning to be able to ready that data, those AI applications to do their jobs effectively albeit to predictions of real time, guiding of an autonomous vehicle and so forth. Reinforcement learning is the core of what many of these kinds of projects, especially those that involve robotics. So really software is hitting the world and you know the biggest parts are being taken out of the Edge, much of that is AI, much of that autonomous, where there is no need or less need for real time latency in need of adaptive components, AI infused components where as they can learn by doing. From environmental variables, they can adapt their own algorithms to take the right actions. So, they'll have far reaching impacts on application development in 2018. For the developer, the new developer really is a data scientist at heart. They're going to have to tap into a new range of sources of data especially Edge sourced data from the senors on those devices. They're going to need to do commitment training and testing especially reinforcement learning which doesn't involve trained data so much as it involves being able to build an algorithm that can learn to maximum what's called accumulative reward function and if you do the training there adaptly in real time at the Edge and so forth and so on. So really, much of this will be bespoke in the sense that every Edge device increasingly will have its own set of parameters and its own set of objective functions which will need to be optimized. So that's one of the leading edge forces, trends, in development that we see in the coming year. Back to you Peter. >> Excellent Jim, thank you very much. The next question here how are you going to create value from data? So once you've, we've gone through a couple trends and we have multiple others about what's going to happen at the Edge. But as we think about how we're going to create value from data, Neil Raden. >> Neil: You know, the problem is that data science emerged rapidly out of sort of a perfect storm of big data and cloud computing and so forth. And people who had been involved in quantitative methods you know rapidly glommed onto the title because it was, lets face it, it was very glamorous and paid very well. But there weren't really good best practices. So what we have in data science is a pretty wide field of things that are called data science. My opinion is that the true data scientists are people who are scientists and are involved in developing new or improving algorithms as opposed to prepping data and applying models. So the whole field really kind of generated very quickly, in really, just in a few years. To me I called it generation zero which is more like data prep and model management all done manually. And it wasn't really sustainable in most organizations because for obvious reasons. So generation one, then some vendors stepped up with tool kits or benchmarks or whatever for data scientists and made it a little better. And generation two is what we're going to see in 2018, is the need for data scientists to no longer prep data or at least not spend very much time with it. And not to do model management because the software will not only manage the progression of the models but even recommend them and generate them and select the data and so forth. So it's in for a very big change and I think what you're going to see is that the ranks of data scientists are going to sort of bifurcate to old style, let me sit down and write some spaghetti code in R or Java or something and those that use these advanced tool kits to really get the work done. >> That's great Neil and of course, when we start talking about getting the work done, we are becoming increasingly dependent upon tools, aren't we George? But the tool marketplace for data science, for big data, has been somewhat fragmented and fractured. And hasn't necessarily focused on solving the problems of the data scientists. But in many respects focusing the problems that the tools themselves have. What's going to happen in the coming year when we start thinking about Neil's prescription that as the tools improve what's going to happen to the tools. >> Okay so, the big thing that we see supporting what Neil's talking about, what Neil was talking about is partly a symptom of a product issue and a go to market issue where the produce issue was we had a lot of best of breed products that were all designed to fit together. That in the broader big data space, that's the same issue that we faced with more narrowly with ArpiM Hadoop where you know, where we were trying to fit together a bunch of open source packages that had an admin and developer burden. More broadly, what Neil is talking about is sort of a richer end to end tools that handle both everything from the ingest all to the way to the operationalization and feedback of the models. But part of what has to go on here is that with open source, these open source tools the price point and the functional footprints that many of the vendors are supporting right now can't feed an enterprise sales force. Everyone talks with their open source business models about land and expand and inside sales. But the problem is once you want to go to wide deployment in an enterprise, you still need someone negotiating commercial terms at a senior level. You still need the technical people fitting the tools into a broader architecture. And most of the vendors that we have who are open source vendors today, don't have either the product breadth or the deal size to support traditional enterprise software. An account team would typically a million and a half to two million quota every year so we see consolidation and the consolidation again driven by the need for simplicity for the admins and the developers and for business model reasons to support enterprise sales force. >> All right, so what we're going to see happen in the course of the coming year is a lot of specialization and recognition of what is data science, what are the practices, how is it going to work, supported by an increasing quality of tools and a lot of tool vendors are going to be left behind. Now the third kind of notion here for those core technology capabilities is we still have to enact based on data. The good new is that big data is starting to show some returns in part because of some of the things that AI and other technologies are capable of doing. But we have to move beyond just creating the potential for, we have to turn that into work and that's what we mean ultimately by this notion of systems of agency. The idea that data driven applications will increasingly be act on behalf of a brand, on behalf of a company and building those systems out is going to be crucial. It's going to have a whole new set of disciplines and expertise required. So when we think about what's going to be required, it always starts with this notion of AI. A lot of folks are presuming however, that AI is going to be relatively easy to build or relatively easy to put together. We have a different opinion George. What do we think is going to happen as these next few years unfold related to AI adoption in large enterprises? >> Okay so, let's go back to the lessons we learned from sort of the big data, the raw, you know, let's put a data link in place which was sort of the top of everyone's agenda for several years. The expectation was it was going to cure cancer, taste like chocolate and cost a dollar. And uh. (laughing) It didn't quite work out that way. Partly because we had a burden on the administrator again of so many tools that weren't all designed to fit together, even though they were distributed together. And then the data scientists, the guys who had to take all this data that wasn't carefully curated yet. And turn that into advanced analytics and machine learning models. We have many of the same problems now with tool sets that are becoming more integrated but at lower levels. This is partly what Neil Raden was just talking about. What we have to recognize is something that we see all along, I mean since the beginning of (laughs) corporate computing. We have different levels of extraction and you know at the very bottom, when you're dealing with things like Tensorflow or MXNet, that's not for mainstream enterprises. That's for you know, the big sophisticated tech companies who are building new algorithms on those frameworks. There's a level above that where you're using like a spark cluster in the machine learning built into that. That's slightly more accessible but when we talk about mainstream enterprises taking advantage of AI, the low hanging fruit is for them to use the pre-trained models that the public cloud vendors have created with all the consumer data on speech, image recognition, natural language processing. And then some of those capabilities can be further combined into applications like managing a contact center and we'll see more from like Amazon, like recommendation engines, fulfillment optimization, pricing optimization. >> So our expectation ultimately George is that we're going to see a lot of this, a lot of AI adoption happen through existing applications because the vendors that are capable of acquiring a talent, taking or experimenting, creating value, software vendors are going to be where a lot of the talent ends up. So Neil, we have an example of that. Give us an example of what we think is going to happen in 2018 when we start thinking about exploiting AI and applications. >> Neil: I think that it's fairly clear to be the application of what's called advanced analytics and data science and even machine learning. But really, it's rapidly becoming a commonplace in organizations not just at the bottom of the triangle here. But I like the example of SalesForce.com. What they've done with Einstein, is they've made machine learning and I guess you can say, AI applications available to their customer base and why is that a good thing? Because their customer base already has a giant database of clean data that they can use. So you're going to see a huge number of applications being built with Einstein against Salesforce.com data. But there's another thing to consider and that is a long time ago Salesforce.com built connectors to a zillion times of external data. So, if you're a SalesForce.com customer using Einstein, you're going to be able to use those advanced tools without knowing anything about how to train a machine learning model and start to build those things. And I think that they're going to lead the industry in that sense. That's going to push their revenue next year to, I don't know, 11 billion dollars or 12 billion dollars. >> Great, thanks Neil. All right so when we think about further evidence of this and further impacts, we ultimately have to consider some of the challenges associated with how we're going to create application value continually from these tools. And that leads to the idea that one of the cobblers children, it's going to gain or benefit from AI will in fact be the developer organization. Jim, what's our prediction for how auto-programming impacts development? >> Jim: Thank you very much Peter. Yeah, automation, wow. Auto-programming like I said is the epitome of enterprise application development for us going forward. People know it as co-generation but that really understates the control of auto-programming as it's evolving. Within 2018, what we're going to see is that machine learning driven co-generation approach of becoming the forefront of innovation. We're seeing a lot of activity in the industry in which applications use ML to drive the productivity of developers for all kinds of applications. We're also seeing a fair amount of what's called RPA, robotic process automation. And really, how they differ is that ML will deliver or will drive co-generation, from what I call the inside out meaning, creating reams of code that are geared to optimize a particular application scenario. This is RPA which really takes over the outside in approach which is essentially, it's the evolution of screen scraping that it's able to infer the underlined code needed for applications of various sorts from the external artifacts, the screens and from sort of the flow of interactions and clips and so forth for a given application. We're going to see that ML and RPA will compliment each other in the next generation of auto-programming capabilities. And so, you know, really application development tedium is really the enemy of, one of the enemies of productivity (static interference with web-conference). This is a lot of work, very detailed painstaking work. And what they need is to be better, more nuanced and more adaptive auto-programming tools to be able to build the code at the pace that's absolutely necessary for this new environment of cloud computing. So really AI-related technologies can be applied and are being applied to application development productivity challenges of all sorts. AI is fundamental to RPA as well. We're seeing a fair number of the vendors in that stage incorporate ML driven OCR and natural language processing and screen scraping and so forth into their core tools to be able to quickly build up the logic albeit to drive sort of the verbiage outside in automation of fairly complex orchestration scenario. In 2018, we'll see more of these technologies come together. But you know, they're not a silver bullet. 'Cause fundamentally and for organizations that are considering going deeply down into auto-programming they're going to have to factor AI into their overall plans. They need to get knowledgeable about AI. They're going to need to bring more AI specialists into their core development teams to be able to select from the growing range of tools that are out there, RPA and ML driven auto-programming. Overall, really what we're seeing is that the AI, the data scientists, who's been the fundamental developer of AI, they're coming into the core of development tools and skills in organizations. And they're going to be fundamental to this whole trend in 2018 and beyond. If AI gets proven out in auto-programming, these developers will then be able to evangelize the core utility of the this technology, AI. In a variety of other backend but critically important investments that organizations will be making in 2018 and beyond. Especially in IT operations and in management, AI is big in that area as well. Back to you there, Peter. >> Yeah, we'll come to that a little bit later in the presentation Jim, that's a crucial point but the other thing we want to note here regarding ultimately how folks will create value out of these technologies is to consider the simple question of okay, how much will developers need to know about infrastructure? And one of the big things we see happening is this notion of serverless. And here we've called it serverless, developer more. Jim, why don't you take us through why we think serverless is going to have a significant impact on the industry, at least certainly from a developer perspective and developer productivity perspective. >> Jim: Yeah, thanks. Serverless is really having an impact already and has for the last several years now. Now, everybody, many are familiar in the developer world, AWS Lambda which is really the ground breaking public cloud service that incorporates the serverless capabilities which essentially is an extraction layer that enables developers to build stateless code that executes in a cloud environment without having to worry about and to build microservices, we don't have to worry about underlined management of containers and virtual machines and so forth. So in many ways, you know, serverless is a simplification strategy for developers. They don't have to worry about the underlying plumbing. They can worry, they need to worry about the code, of course. What are called Lambda functions or functional methods and so forth. Now functional programming has been around for quite a while but now it's coming to the form in this new era of serverless environment. What we'll see in 2018 is that we're predicting is that more than 50% of lean microservices employees, in the public cloud will be deployed in serverless environments. There's AWS and Microsoft has the Azure function. IMB has their own. Google has their own. There's a variety of private, there's a variety of multiple service cloud code bases for private deployment of serverless environments that we're seeing evolving and beginning to deploy in 2018. They all involve functional programming which really, along, you know, when coupled with serverless clouds, enables greater scale and speed in terms of development. And it's very agile friendly in the sense that you can quickly Github a functionally programmed serverless microservice in a hurry without having to manage state and so forth. It's very DevOps friendly. In the very real sense it's a lot faster than having to build and manage and tune. You know, containers and DM's and so forth. So it can enable a more real time and rapid and iterative development pipeline going forward in cloud computing. And really fundamentally what serverless is doing is it's pushing more of these Lamba functions to the Edge, to the Edges. If you're at an AWS Green event last week or the week before, but you notice AWS is putting a big push on putting Lambda functions at the Edge and devices for the IoT as we're going to see in 2018. Pretty much the entire cloud arena. Everybody will push more of the serverless, functional programming to the Edge devices. It's just a simplification strategy. And that actually is a powerful tool for speeding up some of the development metabolism. >> All right, so Jim let me jump in here and say that we've now introduced the, some of these benefits and really highlighted the role that the cloud is going to play. So, let's turn our attention to this question of cloud optimization. And Stu, I'm going to ask you to start us off by talking about what we mean by true private cloud and ultimately our prediction for private cloud. Do we have, why don't you take us through what we think is going to happen in this world of true private cloud? >> Stuart: Sure Peter, thanks a lot. So when Wikibon, when we launched the true private cloud terminology which was about two weeks ago next week, two years ago next week, it was in some ways coming together of a lot of trends similar to things that you know, George, Neil and James have been talking about. So, it is nothing new to say that we needed to simplify the IT stack. We all know, you know the tried and true discussion of you know, way too much of the budget is spent kind of keeping lights on. What we'd like to say is kind of running the business. If you squint through this beautiful chart that we have on here, a big piece of this is operational staffing is where we need to be able to make a significant change. And what we've been really excited and what led us to this initial market segment and what we're continuing to see good growth on is the move from traditional, really siloed infrastructure to you want to have, you know, infrastructure where it is software based. You want IT to really be able to focus on the application services that they're running. And what our focus for the this for the 2018 is of course it's the central point, it's the data that matters here. The whole reason we've infrastructured this to be able to run applications and one of the things that is a key determiner as to where and what I use is the data and how can I not only store that data but actually gain value from that data. Something we've talked about time and again and that is a major determining factor as to am I building this in a public cloud or am I doing it in you know my core. Is it something that is going to live on the Edge. So that's what we were saying here with the true private cloud is not only are we going to simplify our environment and therefore it's really the operational model that we talked about. So we often say the line, cloud is not a destination. But it's an operational model. So a true private cloud giving me some of the you know, feel and management type of capability that I had had in the public cloud. It's, as I said, not just virtualization. It's much more than that. But how can I start getting services and one of the extensions is true private cloud does not live in isolation. When we have kind of a core public cloud and Edge deployments, I need to think about the operational models. Where data lives, what processing happens need to be as environments, and what data we'll need to move between them and of course there's fundamental laws of physics that we need to consider in that. So, the prediction of course is that we know how much gear and focus has been on the traditional data center. And true private cloud helps that transformation to modernization and the big focus is many of these applications we've been talking about and uses of data sets are starting to come into these true private cloud environments. So, you know, we've had discussions. There's Spark, there's modern databases. Many of these, there's going to be many reasons why they might live in the private cloud environment. And therefore that's something that we're going to see tremendous growth and a lot of focus. And we're seeing a new wave of companies that are focusing on this to deliver solutions that will do more than just a step function for infrastructure or get us outside of our silos. But really helps us deliver on those cloud native applications where we pull in things like what Jim was talking about with serverless and the like. >> All right, so Stu, what that suggests ultimately is that data is going to dictate that everything's not going to end up in the private or in the public cloud or centralized public clouds because of latency costs, data governance and IP protection reasons. And there will be some others. At bare minimum, that means that we're going to have it in most large enterprises as least a couple of clouds. Talk to us about what this impact of multi cloud is going to look like over the course of the next few years. >> Stuart: Yeah, critical point there Peter. Because, right, unfortunately, we don't have one solution. There's nobody that we run into that say, oh, you know, I just do a single you know, one environment. You know it would be great if we only had one application to worry about. But as you've done this lovely diagram here, we all use lots of SaaS and increasingly, you know, Oracle, Microsoft, SalesForce, you know, all pushing everybody to multiple SaaS environments that has major impacts on my security and where my data lives. Public clouds, no doubt is growing at leaps and bounds. And many customers are choosing applications to live in different places. So just as in data centers, I would kind of look at it from an application standpoint and build up what I need. Often, there's you know, Amazon doing phenomenal. But you know, maybe there's things that I'm doing with Azure. Maybe there's things that's I'm doing with Google or others as well as my service providers for locality, for you know, specialized services, that there's reasons why people are doing it. And what customers would love is an operational model that can actually span between those. So we are very early in trying to attack this multi cloud environment. There's everything from licensing to security to you know, just operationally how do I manage those. And a piece of them that we were touching on in this prediction year, is Kubernetes actually can be a key enabler for that cloud native environment. As Jim talked about the serverless, what we'd really like is our developer to be able to focus on building their application and not think as much about the underlined infrastructure whether that be you know, racket servers that I built myself or public cloud infrastructures. So we really want to think more it's at the data and application level. It's SaaS and pass is the model and Kubernetes holds the promise to solve a piece of this puzzle. Now Kubernetes is not by no means a silver bullet for everything that we need. But it absolutely, it is doing very well. Our team was at the Linux, the CNCF show at KubeCon last week and there is you know, broad adoption from over 40 of the leading providers including Amazon is now a piece. Even SalesForce signed up to the CNCF. So Kubernetes is allowing me to be able to manage multi cloud workflows and therefore the prediction we have here Peter is that 50% of developing teams will be building, sustaining multi cloud with Kubernetes as a foundational component of that. >> That's excellent Stu. But when we think about it, the hardware of technology especially because of the opportunities associated with true private cloud, the hardware technologies are also going to evolve. There will be enough money here to sustain that investment. David Floyer, we do see another architecture on the horizon where for certain classes of workloads, we will be able to collapse and replicate many of these things in an economical, practical way on premise. We call that UniGrid, NVME is, over fabric is a crucial feature of UniGrid. >> Absolutely. So, NVMe takes, sorry NVMe over fabric or NVMe-oF takes NVMe which is out there as storage and turns it into a system framework. It's a major change in system architecture. We call this UniGrid. And it's going to be a focus of our research in 2018. Vendors are already out there. This is the fastest movement from early standards into products themselves. You can see on the chart that IMB have come out with NVMe over fabrics with the 900 storage connected to the power. Nine systems. NetApp have the EF750. A lot of other companies are there. Meta-Lox is out there looking for networks, for high speed networks. Acceler has a major part of the storage software. So and it's going to be used in particular with things like AI. So what are the drivers and benefits of this architecture? The key is that data is the bottleneck for application. We've talked about data. The amount of data is key to making applications more effective and higher value. So NVMe and NVMe over fabrics allows data to be accessed in microseconds as opposed to milliseconds. And it allows gigabytes of data per second as opposed to megabytes of data per second. And it also allows thousands of processes to access all of the data in very very low latencies. And that gives us amazing parallelism. So what's is about is disaggregation of storage and network and processes. There are some huge benefits from that. Not least of which is you save about 50% of the processor you get back because you don't have to do storage and networking on it. And you save from stranded storage. You save from stranded processor and networking capabilities. So it's overall, it's going to be cheaper. But more importantly, it makes it a basis for delivering systems of intelligence. And systems of intelligence are bringing together systems of record, the traditional systems, not rewriting them but attaching them to real time analytics, real time AI and being able to blend those two systems together because you've got all of that additional data you can bring to bare on a particular problem. So systems themselves have reached pretty well the limit of human management. So, one of the great benefits of UniGrid is to have a single metadata lab from all of that data, all of those processes. >> Peter: All those infrastructure elements. >> All those infrastructure elements. >> Peter: And application. >> And applications themselves. So what that leads to is a huge potential to improve automation of the data center and the application of AI to operations, operational AI. >> So George, it sounds like it's going to be one of the key potential areas where we'll see AI be practically adopted within business. What do we think is going to happen here as we think about the role that AI is going to play in IT operations management? >> Well if we go back to the analogy with big data that we thought was going to you know, cure cancer, taste like chocolate, cost a dollar, and it turned out that the application, the most wide spread application of big data was to offload ETL from expensive data warehouses. And what we expect is the first widespread application of AI embedded in applications for horizontal use where Neil mentioned SalesForce and the ability to use Einstein as SalesForce data and connected data. Now because the applications we're building are so complex that as Stu mentioned you know, we have this operational model with a true private cloud. It's actually not just the legacy stuff that's sucking up all the admin overhead. It's the complexity of the new applications and the stringency of the SLA's, means that we would have to turn millions of people into admins, the old you know, when the telephone networks started, everyone's going to have to be an operator. The only way we can get past this is if we sort of apply machine learning to IT Ops and application performance management. The key here is that the models can learn how the infrastructure is laid out and how it operates. And it can also learn about how all the application services and middleware works, behaving independently and with each other and how they tie with the infrastructure. The reason that's important is because all of a sudden you can get very high fidelity root cause analysis. In the old management technology, if you had an underlined problem, you'd have a whole sort of storm of alerts, because there was no reliable way to really triangulate on the or triage the root cause. Now, what's critical is if you have high fidelity root cause analysis, you can have really precise recommendations for remediation or automated remediation which is something that people will get comfortable with over time, that's not going to happen right away. But this is critical. And this is also the first large scale application of not just machine learning but machine data and so this topology of collecting widely desperate machine data and then applying models and then reconfiguring the software, it's training wheels for IoT apps where you're going to have it far more distributed and actuating devices instead of software. >> That's great, George. So let me sum up and then we'll take some questions. So very quickly, the action items that we have out of this overall session and again, we have another 15 or so predictions that we didn't get to today. But one is, as we said, digital business is the use of data assets to compete. And so ultimately, this notion is starting to diffuse rapidly. We're seeing it on theCUbE. We're seeing it on the the CrowdChats. We're seeing it in the increase of our customers. Ultimately, we believe that the users need to start preparing for even more business scrutiny over their technology management. For example, something very simple and David Floyer, you and I have talked about this extensively in our weekly action item research meeting, the idea of backing up and restoring a system is no longer in a digital business world. It's not just backing up and restoring a system or an application, we're talking about restoring the entire business. That's going to require greater business scrutiny over technology management. It's going to lead to new organizational structures. New challenges of adopting systems, et cetera. But, ultimately, our observations is that data is going to indicate technology directions across the board whether we talk about how businesses evolve or the roles that technology takes in business or we talk about the key business capability, digital business capabilities, of capturing data, turning it into value and then turning into work. Or whether we talk about how we think about cloud architecture and which organizations of cloud resources we're going to utilize. It all comes back to the role that data's going to play in helping us drive decisions. The last action item we want to put here before we get to the questions is clients, if we don't get to your question right now, contact us. Send us an inquiry. Support@silicongangle.freshdesk.com. And we'll respond to you as fast as we can over the course of the next day, two days, to try to answer your question. All right, David Vellante, you've been collecting some questions here. Why don't we see if we can take a couple of them before we close out. >> Yeah, we got about five or six minutes in the chat room, Jim Kobielus has been awesome helping out and so there's a lot of detailed answer there. The first, there's some questions and comments. The first one was, are there too many chiefs? And I guess, yeah. There's some title inflation. I guess my comment there would be titles are cheap, results aren't. So if you're creating chief X officers just for the, to check a box, you're probably wasting money. So you've got to give them clear roles. But I think each of these chiefs has clear roles to the extent that they are you know empowered. Another comment came up which is we don't want you know, Hadoop spaghetti soup all over again. Well true that. Are we at risk of having Hadoop spaghetti soup as the centricity of big data moves from Hadoop to AI and ML and deep learning? >> Well, my answer is we are at risk of that but that there's customer pressure and vendor economic pressure to start consolidating. And we'll also see, what we didn't see in the ArpiM big data era, with cloud vendors, they're just going to start making it easier to use some of the key services together. That's just natural. >> And I'll speak for Neil on this one too, very quickly, that the idea ultimately is as the discipline starts to mature, we won't have people that probably aren't really capable of doing some of this data science stuff, running around and buying a tool to try to supplement their knowledge and their experience. So, that's going to be another factor that I think ultimately leads to clarity in how we utilize these tools as we move into an AI oriented world. >> Okay, Jim is on mute so if you wouldn't mind unmuting him. There was a question, is ML a more informative way of describing AI? Jim, when you and I were in our Boston studio, I sort of asked a similar question. AI is sort of the uber category. Machine learning is math. Deep learning is a more sophisticated math. You have a detailed answer in the chat. But maybe you can give a brief summary. >> Jim: Sure, sure. I don't want too pedantic here but deep learning is essentially, it's a lot more hierarchical deeper stacks of neural network of layers to be able to infer high level extractions from data, you know face recognitions, sentiment analysis and so forth. Machine learning is the broader phenomenon. That's simply along a different and part various approaches for distilling patterns, correlations and algorithms from the data itself. What we've seen in the last week, five, six tenure, let's say, is that all of the neural network approaches for AI have come to the forefront. And in fact, the core often market place and the state of the art. AI is an ancient paradigm that's older than probably you or me that began and for the longest time was rules based system, expert systems. Those haven't gone away. The new era of AI we see as a combination of both statical approaches as well as rules based approaches, and possibly even orchestration based approaches like graph models or building broader context or AI for a variety of applications especially distributed Edge application. >> Okay, thank you and then another question slash comment, AI like graphics in 1985, we move from a separate category to a core part of all apps. AI infused apps, again, Jim, you have a very detailed answer in the chat room but maybe you can give the summary version. >> Jim: Well quickly now, the most disruptive applications we see across the world, enterprise, consumer and so forth, the advantage involves AI. You know at the heart of its machine learning, that's neural networking. I wouldn't say that every single application is doing AI. But the ones that are really blazing the trail in terms of changing the fabric of our lives very much, most of them have AI at their heart. That will continue as the state of the art of AI continues to advance. So really, one of the things we've been saying in our research at Wikibon `is that the data scientists or those skills and tools are the nucleus of the next generation application developer, really in every sphere of our lives. >> Great, quick comment is we will be sending out these slides to all participants. We'll be posting these slides. So thank you Kip for that question. >> And very importantly Dave, over the course of the next few days, most of our predictions docs will be posted up on Wikibon and we'll do a summary of everything that we've talked about here. >> So now the questions are coming through fast and furious. But let me just try to rapid fire here 'cause we only got about a minute left. True private cloud definition. Just say this, we have a detailed definition that we can share but essentially it's substantially mimicking the public cloud experience on PRIM. The way we like to say it is, bringing the cloud operating model to your data versus trying to force fit your business into the cloud. So we've got detailed definitions there that frankly are evolving. about PaaS, there's a question about PaaS. I think we have a prediction in one of our, you know, appendices predictions but maybe a quick word on PaaS. >> Yeah, very quick word on PaaS is that there's been an enormous amount of effort put on the idea of the PaaS marketplace. Cloud Foundry, others suggested that there would be a PaaS market that would evolve because you want to be able to effectively have mobility and migration and portability for this large cloud application. We're not seeing that happen necessarily but what we are seeing is that developers are increasingly becoming a force in dictating and driving cloud decision making and developers will start biasing their choices to the platforms that demonstrate that they have the best developer experience. So whether we call it PaaS, whether we call it something else. Providing the best developer experience is going to be really important to the future of the cloud market place. >> Okay great and then George, George O, George Gilbert, you'll follow up with George O with that other question we need some clarification on. There's a question, really David, I think it's for you. Will persistent dims emerge first on public clouds? >> Almost certainly. But public clouds are where everything is going first. And when we talked about UniGrid, that's where it's going first. And then, the NVMe over fabrics, that architecture is going to be in public clouds. And it has the same sort of benefits there. And NV dims will again develop pretty rapidly as a part of the NVMe over fabrics. >> Okay, we're out of time. We'll look through the chat and follow up with any other questions. Peter, back to you. >> Great, thanks very much Dave. So once again, we want to thank you everybody here that has participated in the webinar today. I apologize for, I feel like Hans Solo and saying it wasn't my fault. But having said that, none the less, I apologize Neil Raden and everybody who had to deal with us finding and unmuting people but we hope you got a lot out of today's conversation. Look for those additional pieces of research on Wikibon, that pertain to the specific predictions on each of these different things that we're talking about. And by all means, Support@silicongangle.freshdesk.com, if you have an additional question but we will follow up with as many as we can from those significant list that's starting to queue up. So thank you very much. This closes out our webinar. We appreciate your time. We look forward to working with you more in 2018. (upbeat music)