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Pierluca Chiodelli, Dell Technologies & Dan Cummins, Dell Technologies | MWC Barcelona 2023


 

(intro music) >> "theCUBE's" live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (upbeat music) >> We're not going to- >> Hey everybody, welcome back to the Fira in Barcelona. My name is Dave Vellante, I'm here with Dave Nicholson, day four of MWC23. I mean, it's Dave, it's, it's still really busy. And you walking the floors, you got to stop and start. >> It's surprising. >> People are cheering. They must be winding down, giving out the awards. Really excited. Pier, look at you and Elias here. He's the vice president of Engineering Technology for Edge Computing Offers Strategy and Execution at Dell Technologies, and he's joined by Dan Cummins, who's a fellow and vice president of, in the Edge Business Unit at Dell Technologies. Guys, welcome. >> Thank you. >> Thank you. >> I love when I see the term fellow. You know, you don't, they don't just give those away. What do you got to do to be a fellow at Dell? >> Well, you know, fellows are senior technical leaders within Dell. And they're usually tasked to help Dell solve you know, a very large business challenge to get to a fellow. There's only, I think, 17 of them inside of Dell. So it is a small crowd. You know, previously, really what got me to fellow, is my continued contribution to transform Dell's mid-range business, you know, VNX two, and then Unity, and then Power Store, you know, and then before, and then after that, you know, they asked me to come and, and help, you know, drive the technology vision for how Dell wins at the Edge. >> Nice. Congratulations. Now, Pierluca, I'm looking at this kind of cool chart here which is Edge, Edge platform by Dell Technologies, kind of this cube, like cubes course, you know. >> AK project from here. >> Yeah. So, so tell us about the Edge platform. What, what's your point of view on all that at Dell? >> Yeah, absolutely. So basically in a, when we create the Edge, and before even then was bringing aboard, to create this vision of the platform, and now building the platform when we announced project from here, was to create solution for the Edge. Dell has been at the edge for 30 years. We sold a lot of compute. But the reality was people want outcome. And so, and the Edge is a new market, very exciting, but very siloed. And so people at the Edge have different personas. So quickly realize that we need to bring in Dell, people with expertise, quickly realize as well that doing all these solution was not enough. There was a lot of problem to solve because the Edge is outside of the data center. So you are outside of the wall of the data center. And what is going to happen is obviously you are in the land of no one. And so you have million of device, thousand of million of device. All of us at home, we have all connected thing. And so we understand that the, the capability of Dell was to bring in technology to secure, manage, deploy, with zero touch, zero trust, the Edge. And all the edge the we're speaking about right now, we are focused on everything that is outside of a normal data center. So, how we married the computer that we have for many years, the new gateways that we create, so having the best portfolio, number one, having the best solution, but now, transforming the way that people deploy the Edge, and secure the Edge through a software platform that we create. >> You mentioned Project Frontier. I like that Dell started to do these sort of project, Project Alpine was sort of the multi-cloud storage. I call it "The Super Cloud." The Project Frontier. It's almost like you develop, it's like mission based. Like, "Okay, that's our North Star." People hear Project Frontier, they know, you know, internally what you're talking about. Maybe use it for external communications too, but what have you learned since launching Project Frontier? What's different about the Edge? I mean you're talking about harsh environments, you're talking about new models of connectivity. So, what have you learned from Project Frontier? What, I'd love to hear the fellow perspective as well, and what you guys are are learning so far. >> Yeah, I mean start and then I left to them, but we learn a lot. The first thing we learn that we are on the right path. So that's good, because every conversation we have, there is nobody say to us, you know, "You are crazy. "This is not needed." Any conversation we have this week, start with the telco thing. But after five minutes it goes to, okay, how I can solve the Edge, how I can bring the compute near where the data are created, and how I can do that secure at scale, and with the right price. And then can speak about how we're doing that. >> Yeah, yeah. But before that, we have to really back up and understand what Dell is doing with Project Frontier, which is an Edge operations platform, to simplify your Edge use cases. Now, Pierluca and his team have a number of verticalized applications. You want to be able to securely deploy those, you know, at the Edge. But you need a software platform that's going to simplify both the life cycle management, and the security at the Edge, with the ability to be able to construct and deploy distributed applications. Customers are looking to derive value near the point of generation of data. We see a massive explosion of data. But in particular, what's different about the Edge, is the different computing locations, and the constraints that are on those locations. You know, for example, you know, in a far Edge environment, the people that service that equipment are not trained in the IT, or train, trained in it. And they're also trained in the safety and security protocols of that environment. So you necessarily can't apply the same IT techniques when you're managing infrastructure and deploying applications, or servicing in those locations. So Frontier was designed to solve for those constraints. You know, often we see competitors that are doing similar things, that are starting from an IT mindset, and trying to shift down to cover Edge use cases. What we've done with Frontier, is actually first understood the constraints that they have at the Edge. Both the operational constraints and technology constraints, the service constraints, and then came up with a, an architecture and technology platform that allows them to start from the Edge, and bleed into the- >> So I'm laughing because you guys made the same mistake. And you, I think you learned from that mistake, right? You used to take X86 boxes and throw 'em over the fence. Now, you're building purpose-built systems, right? Project Frontier I think is an example of the learnings. You know, you guys an IT company, right? Come on. But you're learning fast, and that's what I'm impressed about. >> Well Glenn, of course we're here at MWC, so it's all telecom, telecom, telecom, but really, that's a subset of Edge. >> Yes. >> Fair to say? >> Yes. >> Can you give us an example of something that is, that is, orthogonal to, to telecom, you know, maybe off to the side, that maybe overlaps a little bit, but give us an, give us an example of Edge, that isn't specifically telecom focused. >> Well, you got the, the Edge verticals. and Pierluca could probably speak very well to this. You know, you got manufacturing, you got retail, you got automotive, you got oil and gas. Every single one of them are going to make different choices in the software that they're going to use, the hyperscaler investments that they're going to use, and then write some sort of automation, you know, to deploy that, right? And the Edge is highly fragmented across all of these. So we certainly could deploy a private wireless 5G solution, orchestrate that deployment through Frontier. We can also orchestrate other use cases like connected worker, or overall equipment effectiveness in manufacturing. But Pierluca you have a, you have a number. >> Well, but from your, so, but just to be clear, from your perspective, the whole idea of, for example, private 5g, it's a feature- >> Yes. >> That might be included. It happened, it's a network topology, a network function that might be a feature of an Edge environment. >> Yes. But it's not the center of the discussion. >> So, it enables the outcome. >> Yeah. >> Okay. >> So this, this week is a clear example where we confirm and establish this. The use case, as I said, right? They, you say correctly, we learned very fast, right? We brought people in that they came from industry that was not IT industry. We brought people in with the things, and we, we are Dell. So we have the luxury to be able to interview hundreds of customers, that just now they try to connect the OT with the IT together. And so what we learn, is really, at the Edge is different personas. They person that decide what to do at the Edge, is not the normal IT administrator, is not the normal telco. >> Who is it? Is it an engineer, or is it... >> It's, for example, the store manager. >> Yeah. >> It's, for example, the, the person that is responsible for the manufacturing process. Those people are not technology people by any means. But they have a business goal in mind. Their goal is, "I want to raise my productivity by 30%," hence, I need to have a preventive maintenance solution. How we prescribe this preventive maintenance solution? He doesn't prescribe the preventive maintenance solution. He goes out, he has to, a consult or himself, to deploy that solution, and he choose different fee. Now, the example that I was doing from the houses, all of us, we have connected device. The fact that in my house, I have a solar system that produce energy, the only things I care that I can read, how much energy I produce on my phone, and how much energy I send to get paid back. That's the only thing. The fact that inside there is a compute that is called Dell or other things is not important to me. Same persona. Now, if I can solve the security challenge that the SI, or the user need to implement this technology because it goes everywhere. And I can manage this in extensively, and I can put the supply chain of Dell on top of that. And I can go every part in the world, no matter if I have in Papua New Guinea, or I have an oil ring in Texas, that's the winning strategy. That's why people, they are very interested to the, including Telco, the B2B business in telco is looking very, very hard to how they recoup the investment in 5g. One of the way, is to reach out with solution. And if I can control and deploy things, more than just SD one or other things, or private mobility, that's the key. >> So, so you have, so you said manufacturing, retail, automotive, oil and gas, you have solutions for each of those, or you're building those, or... >> Right now we have solution for manufacturing, with for example, PTC. That is the biggest company. It's actually based in Boston. >> Yeah. Yeah, it is. There's a company that the market's just coming right to them. >> We have a, very interesting. Another solution with Litmus, that is a startup that, that also does manufacturing aggregation. We have retail with Deep North. So we can do detecting in the store, how many people they pass, how many people they doing, all of that. And all theses solution that will be, when we will have Frontier in the market, will be also in Frontier. We are also expanding to energy, and we going vertical by vertical. But what is they really learn, right? You said, you know you are an IT company. What, to me, the Edge is a pre virtualization area. It's like when we had, you know, I'm, I've been in the company for 24 years coming from EMC. The reality was before there was virtualization, everybody was starting his silo. Nobody thought about, "Okay, I can run this thing together "with security and everything, "but I need to do it." Because otherwise in a manufacturing, or in a shop, I can end up with thousand of devices, just because someone tell to me, I'm a, I'm a store manager, I don't know better. I take this video surveillance application, I take these things, I take a, you know, smart building solution, suddenly I have five, six, seven different infrastructure to run this thing because someone say so. So we are here to democratize the Edge, to secure the Edge, and to expand. That's the idea. >> So, the Frontier platform is really the horizontal platform. And you'll build specific solutions for verticals. On top of that, you'll, then I, then the beauty is ISV's come in. >> Yes. >> 'Cause it's open, and the developers. >> We have a self certification program already for our solution, as well, for the current solution, but also for Frontier. >> What does that involve? Self-certification. You go through you, you go through some- >> It's basically a, a ISV can come. We have a access to a lab, they can test the thing. If they pass the first screen, then they can become part of our ecosystem very easily. >> Ah. >> So they don't need to spend days or months with us to try to architect the thing. >> So they get the premature of being certified. >> They get the Dell brand associated with it. Maybe there's some go-to-market benefits- >> Yes. >> As well. Cool. What else do we need to know? >> So, one thing I, well one thing I just want to stress, you know, when we say horizontal platform, really, the Edge is really a, a distributed edge computing problem, right? And you need to almost create a mesh of different computing locations. So for example, even though Dell has Edge optimized infrastructure, that we're going to deploy and lifecycle manage, customers may also have compute solutions, existing compute solutions in their data center, or at a co-location facility that are compute destinations. Project Frontier will connect to those private cloud stacks. They'll also collect to, connect to multiple public cloud stacks. And then, what they can do, is the solutions that we talked about, they construct that using an open based, you know, protocol, template, that describes that distributed application that produces that outcome. And then through orchestration, we can then orchestrate across all of these locations to produce that outcome. That's what the platform's doing. >> So it's a compute mesh, is what you just described? >> Yeah, it's, it's a, it's a software orchestration mesh. >> Okay. >> Right. And allows customers to take advantage of their existing investments. Also allows them to, to construct solutions based on the ISV of their choice. We're offering solutions like Pierluca had talked about, you know, in manufacturing with Litmus and PTC, but they could put another use case that's together based on another ISV. >> Is there a data mesh analog here? >> The data mesh analog would run on top of that. We don't offer that as part of Frontier today, but we do have teams working inside of Dell that are working on this technology. But again, if there's other data mesh technology or packages, that they want to deploy as a solution, if you will, on top of Frontier, Frontier's extensible in that way as well. >> The open nature of Frontier is there's a, doesn't, doesn't care. It's just a note on the mesh. >> Yeah. >> Right. Now, of course you'd rather, you'd ideally want it to be Dell technology, and you'll make the business case as to why it should be. >> They get additional benefits if it's Dell. Pierluca talked a lot about, you know, deploying infrastructure outside the walls of an IT data center. You know, this stuff can be tampered with. Somebody can move it to another room, somebody can open up. In the supply chain with, you know, resellers that are adding additional people, can open these devices up. We're actually deploying using an Edge technology called Secure Device Onboarding. And it solves a number of things for us. We, as a manufacturer can initialize the roots of trust in the Dell hardware, such that we can validate, you know, tamper detection throughout the supply chain, and securely transfer ownership. And that's different. That is not an IT technique. That's an edge technique. And that's just one example. >> That's interesting. I've talked to other people in IT about how they're using that technique. So it's, it's trickling over to that side of the business. >> I'm almost curious about the friction that you, that you encounter because the, you know, you paint a picture of a, of a brave new world, a brave new future. Ideally, in a healthy organization, they have, there's a CTO, or at least maybe a CIO, with a CTO mindset. They're seeking to leverage technology in the service of whatever the mission of the organization is. But they've got responsibilities to keep the lights on, as well as innovate. In that mix, what are you seeing as the inhibitors? What's, what's the push back against Frontier that you're seeing in most cases? Is it, what, what is it? >> Inside of Dell? >> No, not, I'm saying out, I'm saying with- >> Market friction. >> Market, market, market friction. What is the push back? >> I think, you know, as I explained, do yourself is one of the things that probably is the most inhibitor, because some people, they think that they are better already. They invest a lot in this, and they have the content. But those are again, silo solutions. So, if you go into some of the huge things that they already established, thousand of store and stuff like that, there is an opportunity there, because also they want to have a refresh cycle. So when we speak about softer, softer, softer, when you are at the Edge, the software needs to run on something that is there. So the combination that we offer about controlling the security of the hardware, plus the operating system, and provide an end-to-end platform, allow them to solve a lot of problems that today they doing by themselves. Now, I met a lot of customers, some of them, one actually here in Spain, I will not make the name, but it's a large automotive. They have the same challenge. They try to build, but the problem is this is just for them. And they want to use something that is a backup and provide with the Dell service, Dell capability of supply chain in all the world, and the diversity of the portfolio we have. These guys right now, they need to go out and find different types of compute, or try to adjust thing, or they need to have 20 people there to just prepare the device. We will take out all of this. So I think the, the majority of the pushback is about people that they already established infrastructure, and they want to use that. But really, there is an opportunity here. Because the, as I said, the IT/OT came together now, it's a reality. Three years ago when we had our initiative, they've pointed out, sarcastically. We, we- >> Just trying to be honest. (laughing) >> I can't let you get away with that. >> And we, we failed because it was too early. And we were too focused on, on the fact to going. Push ourself to the boundary of the IOT. This platform is open. You want to run EdgeX, you run EdgeX, you want OpenVINO, you want Microsoft IOT, you run Microsoft IOT. We not prescribe the top. We are locking down the bottom. >> What you described is the inertia of, of sunk dollars, or sunk euro into an infrastructure, and now they're hanging onto that. >> Yeah. >> But, I mean, you know, I, when we say horizontal, we think scale, we think low cost, at volume. That will, that will win every time. >> There is a simplicity at scale, right? There is a, all the thing. >> And the, and the economics just overwhelm that siloed solution. >> And >> That's inevitable. >> You know, if you want to apply security across the entire thing, if you don't have a best practice, and a click that you can do that, or bring down an application that you need, you need to touch each one of these silos. So, they don't know yet, but we going to be there helping them. So there is no pushback. Actually, this particular example I did, this guy said you know, there are a lot of people that come here. Nobody really described the things we went through. So we are on the right track. >> Guys, great conversation. We really appreciate you coming on "theCUBE." >> Thank you. >> Pleasure to have you both. >> Okay. >> Thank you. >> All right. And thank you for watching Dave Vellante for Dave Nicholson. We're live at the Fira. We're winding up day four. Keep it right there. Go to siliconangle.com. John Furrier's got all the news on "theCUBE.net." We'll be right back right after this break. "theCUBE," at MWC 23. (outro music)

Published Date : Mar 2 2023

SUMMARY :

that drive human progress. And you walking the floors, in the Edge Business Unit the term fellow. and help, you know, drive cubes course, you know. about the Edge platform. and now building the platform when I like that Dell started to there is nobody say to us, you know, and the security at the Edge, an example of the learnings. Well Glenn, of course you know, maybe off to the side, in the software that they're going to use, a network function that might be a feature But it's not the center of the discussion. is really, at the Edge Who is it? that the SI, or the user So, so you have, so That is the biggest company. There's a company that the market's just I take a, you know, is really the horizontal platform. and the developers. We have a self What does that involve? We have a access to a lab, to try to architect the thing. So they get the premature They get the Dell As well. is the solutions that we talked about, it's a software orchestration mesh. on the ISV of their choice. that they want to deploy It's just a note on the mesh. as to why it should be. In the supply chain with, you know, to that side of the business. In that mix, what are you What is the push back? So the combination that we offer about Just trying to be honest. on the fact to going. What you described is the inertia of, you know, I, when we say horizontal, There is a, all the thing. overwhelm that siloed solution. and a click that you can do that, you coming on "theCUBE." And thank you

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Prakash Darji, Pure Storage | CUBE Conversations, May 2021


 

[Music] welcome to thecube's coverage of pure accelerate 2021 i'm lisa martin pleased to be welcoming back one of our alumni to the cube prakash darjee is here the vp and gm of the digital experience business unit at pure storage prakash it's great to have you back on the program yeah lisa thanks for having me it's been i don't know more than a year since i've seen the cube right pre-covered so it's been a little while recover copa remember those days well thank you for joining us virtually we appreciate that and also excited to hear some of the things that are going to be coming out at accelerate an event that i've covered in person several times so talk to me about this digital experience business unit this is relatively new what does it encompass what are you hoping to deliver from a portfolio perspective to your customers well what's interesting is it's new and it's not right because we've we've been as a company a sas company that happened to ship storage boxes on premise so we've had pure one which was largely used for monitoring and supporting our fleet like a sas company would do and customers had access to that as their single pane of class but as we expanded beyond just observability and monitoring we realized that we could use this observability to do more for customers and we introduced our pure as a service offering about three years ago now which customers just sign up for slas like you know they would on a cloud you sign up i want this performance i want this capacity it's storage so you know why don't you just sign up for what you need and we uh created the dx business unit the digital experience business units to bring those things together because frankly we're using pier one to monitor manage and allow customers to sign up for their slas in a very digital way and i guess the world's changed a little bit because you know previously you would you know call up your sales rep to do things and then it happened and i think a lot of people got a little bit of zoom fatigue um and therefore you know we see a lot of traction right now in terms of people just self-serving and going up and signing up for the slas they need talk to me about some of those slas that customers are signing up for what is it that they know with pure as a service for example in pure one that they can get well you want storage you want storage that's high performing you want storage that supports your applications you know number one thing with storage is you're signing up for capacity and performance right when you think storage you're like oh you know i need to store my videos or i need to store my apps or i need to store something and you know right now we've got customers and uh you know multiple hundreds of petabytes range right like big customers lots of storage um and we got small customers as well you know five to ten terabytes of storage as well so um but across that entire range in storage you're basically want to make sure you don't lose your data it's protected it's safe um the world's becoming a little less secure ransomware and attacks and all of those types of things so we've introduced concepts of ransomware assessment and capabilities like that but the performance of capacity are the two things you want to sign up for so what if you just said i want it this fast and i want this much space and all of the other technology problems you give to pure right because you know what you run out of space we'll ship the box we'll manage it you don't need to call us you don't need to order you don't need to do that so it's more than just a i think when people think about services they think about subscriptions right capex versus opex and sure there's an element to capex versus optics but that's not really what a service is that's just a subscription a service is hey i just want this performance in this capacity who's going to run it and operate it and manage it for me you know when you sign up for a sas service you don't really care when you sign up for salesforce how it runs who's running it etc you just want to manage your crm pipeline and you know we're bringing that same sas experience to storage you do expect that you bring up a good point when you're when you're talking about sas applications one of the things that we saw in the last year is this massive proliferation or acceleration of companies in every industry dependent on so many sas apps just for collaboration alone internally let alone externally brought up ransomware it's something i've been talking a lot about in the last year how that's been on the rise talk to me about you know as enterprise enterprises need storage to do more than just that talk to me about how you're working with customers to ensure that this data across the enterprise is secure well so it's interesting um when i talk to people and they ask me are you secure i'm like well that's kind of a silly question um because you know if you think about security there's always more you could do it's not am i secure it's how secure am i and you want to be the nsa where everything's under a lock and key you can do that and it's just going to be really expensive to do so the what we're the way we're approaching it is we're giving customers levels of ransomware that they can actually implement um for protection level zero right the simplest is make sure that i've got you know an air gap of my data and a copy of it to prevent you from altering it for up to 30 days or some time period which you know is the first level of threat that you know someone can't hold you hostage by encrypting your data those types of things and we've done that for our whole portfolio we provide that and we now even give customers an assessment to tell them you know whether they can go into our digital experience and do an assessment to see how secure are they but that's only the first step hackers are actually getting more sophisticated now on air gap and just saying well what if i do a time delayed encryption thing that overcomes the 30-day thing and you know like the world's evolving so the next level is a physical gap where you take it off the primary system and you actually put it on a secondary system your data well so you know your virtual air gaps one thing your physical distance provides another layer of security because now it's another physical asset with another copy of your data sure it costs more money because you're storing it twice so you have to decide based on the sensitivity of your information how many layers of security you want to build it you can even build in a third layer that says if something happens i don't want to pay the ransomware i just need to be able to recover quickly so let me have a rapid recovery sla and you know we use our flash play to deliver that because it's one of the you know fastest recovery products on the planet based on the performance threshold so you know we've seen a lot of companies now adopt and use flashblade is kind of that level three for rapid recovery in instead of paying for the insurance they're paying for the remediation you know what i mean so it's a different it's interesting how the landscape has evolved right and as the threat actors have access to more and more sophistication obviously that becomes a challenge but you bring up a good point and that is it's sort of it's not a matter of is it going to happen to us it's it's when and it's kind of that tolerance level based on the data but the modern data experience here's been talking about this obviously the modern data experience has changed a lot in the last year talk to us about what that is how does the modern data experience are pure one and pure as a service foundational to that and talk to me about the benefits in it for customers well so when we think about the modern data experience there's really three pillars we talk about in the modern day experience the first one is just innovation leadership pure's got a little bit of a history of redefining storage first of all flash first the unified fast fallen object you know we're on a third generation of qlc technology so we figure if we don't invent the future who else is going to you know we look around the landscape and there's a lot of data technology so we need to invent a future that people have a blueprint to copy like and that's that's our goal of modernizing the landscape you know we don't see a lot of original and innovative thought happening in the industry so we have to create the blueprint of the future right we pride ourselves on that innovation leadership um and evergreen which you know we've introduced is an innovation where you know if people buy a 500 terabytes of storage today they don't have to re-buy it every three to five years that innovation that we introduced is still unmatched in industry after we've been in industry for 10 years because companies haven't figured out how to copy it evergreen is still a differentiator it sounds like the modern data experience what you're looking to do is also define it with and for customers and have that be a unique differentiator for what care delivers 100 um so you know this innovation leadership's big um making sure that you can run your landscape like a cloud you know have a service catalog you know service catalog for developers as containers and you know we we lean very heavily into what we're doing for devops and developers not just storage administrators and you know part of the modern data experience is being cloud ready and container ready and then finally just having the best digital experience which you know pier one and peer piers of services foundational tube uh where customers can go in procure easy support easy and all of it starts with the data like if i was to say hey you're gonna get a get into a tesla right and you're gonna turn on the self-driving mode would you turn it on if you knew that there were zero miles clocked on the odometer right where no like yeah you're the first we haven't really trained this yet right no one would turn that on so for you to be able to offer a digital experience and a service experience to a customer it's all about miles driven and since we've introduced pier one five years ago you know now on a yearly basis we're collecting over 20 petabytes of data tons of signals training the algorithms around giving customers recommendations which we've been doing now customers can get performance recommendations and upgrade recommendations and now we've used the recommendations are such high fidelity that because of our miles driven we're using that internally to run and operate our services on behalf of customers and when companies think about disruptive events let me take my old portfolio and create a new one you're resetting the odometer at zero so without something like evergreen it makes no sense in terms of how do you get to as a service you can get to capex versus opex right and you know we were the first people to do that in storage with peers of service three plus years ago but we've moved beyond a financial offering now to talk about you know how do you run and operate performance and capacity slas well your point is so much more that customers need especially as there's more and more data being generated um you know the edge is exploding iot devices are exploding and there's more challenges that customers have to do but it's also being able to get those fast insights from data to be able to make those data-driven decisions which it sounds like what you're doing from all of the mileage that pure1 and pure as a service have so talk to me about some of the things that are being announced with respect to the digital experience of pure one at accelerate so there's three primary announcements um we've moved beyond observability first to do assessments so you know we can now say you know instead of just monitoring and watching what's going on we can give you a threat level assessment specific to ransomware that's a new capability we're introducing we've also been you know in monitoring monitoring storage and monitoring virtual machines for a while but we've if you take a look at how people deploy on storage they deploy vms and they deploy containers we've seen very little like they also have bare metal right but between those three now you cover how people are using storage from a deployment model and we've brought container monitoring into pier one for end-to-end traceability monitoring for you know both your container landscape as well as your storage landscape underneath with our flash frame flash plate so you know this observability and assessment space has a lot of new capabilities we're bringing the second piece is recommendations so previously we've had this data and customers could go into pure one and use the data they could simulate adding performance they could simulate adding capacity they could simulate moving this workload from here to here but now instead of you doing it we've we've created a recommendation engine where we'll tell you what to do because we actually tracked you know how much time is spent with people trying to figure out what to do there were times when storage admins were in the products like let me try moving it from here to here and see what would happen let me try moving it from here to here if you've got thousands of volumes and hundreds of arrays and that type of thing um you could spend weeks trying to figure out what to do by running permutational combinatorics so instead we've used our ai engine now to simulate taking into account customer preference load capacity previous buying patterns etc to create high fidelity recommendations for performance capacity placing new workloads workflow rebalancing and even for pure as a service which sla should i sign up for when you go to amazon one of the biggest problems on the on the cloud is too much choice there's like 300 items on the service catalog even in storage there's like i don't know 20 30 options of should i pick this storage type or this storage type for that storage type how do you even know um because we've been the miles driven analogy because we now know how customers have been deploying you can choose your workloads and based on what we've seen based on the wisdom of what we've collected across all the other customers we can tell you which service instance type you need so this recommendation approach is big and then the last one is self-service so customers now can control and set their reserved instances expand set their renewals we've even introduced a partner persona where partners can manage things on behalf of a customer and see transparency in billing and order traffic so all of those things that you're used to in kind of a commerce and a cloud experience we've brought that to traditional storage so some pretty big changes there and i like how how here has always been very bold in defining its differentiators using its own data to make better decisions as you you said customers have a ton of choice which is great it's also challenging at the same time for them to be able to understand objectively what is it that my environment needs talk to me a little bit about some of the changes that you saw in the last year as companies shifted almost overnight to a remote working situation can't get into my data center what are some of the ways in which pure has helped organizations with the advancements that you've made in your services portfolio well so the first thing we did and we did this kind of literally i think last february when you know everything immediately went into lockdown we introduced a zero touch provisioning category you don't want people in the data data data center right you like you need to obviously if there's physical stuff you have to rack stack and cable but beyond that everything else should be zero touch and so we've introduced zero patch provisioning capability immediately and some of like the largest uh one of the largest you know video conferencing providers on the planet um happened to call us immediately saying look we can't even get stuff to keep up with the demand and overnight we were able to go ahead and work with them to you know get them the efficiency that they needed so you know if i take a look at our supply chain throughout covid we were able you know to meet most shipments in some four days throughout covid even in a globally disrupted supply chain because of the agility and the flexibility we have in our portfolio and frankly just a phenomenal supply chain team as well so you know that that approach has engendered a ton of trust whenever you do anything like you know in this environment covid pandemic etc people are under stress it creates stress for human beings it even creates stress for families right have two small children it creates stress [Music] what do you how do you get through that stress all the things that are unnecessary are things you just forget about and to get the things that are necessary done you go to the people you trust so that's a great that's a great point you bring up about trust because that is table stakes for an organization to trust its partners or its customers to be able to trust that it's going to deliver what it needs it's no longer a nice to have i think this one of the things that coveted clement has shown us is that it's absolutely essential last question progression i want to get to you is let's talk about ai ops for a second we're seeing more and more organizations turning to ai ops for more intelligent operations what is it what are some of the benefits that pure can deliver in that response well look i have a lot of opinions on aiops but the first one is like saying aaiops now was like saying web 2.0 a few years ago right um it's a hot term everyone likes to talk about it and very few people actually do anything real ai right it's like well let me tell you something so as you think about aiops today you need to first get the data in the miles driven manner the second thing you need to do is you could use that data and create a ton of recommendations that you tell send to customers and you will be the equivalent of facebook ads right like click click click click click some of these are relevant some of these aren't right if all you do is create recommendations you're creating a spam flow to your customers the number one thing to really make it learning based is if someone rejects a recommendation you now have to collect that and train your algorithms to say you know what this person doesn't need that right and maybe the other person accepted that same recommendation and they do so the time isn't just about data collection and miles driven but the amount of recommendations that customers accept and reject can train and personalize how you do your ai operations and i feel like this economy because aiops is hot everyone's just like i have ai ops and it's just so facetious you need to think about how you're going to continually evolve and train and learn and who's going to train the way you train support is support personnel and bug fixes you need to monitor how your support personnel fixes things to be able to replicate and have higher efficiencies and support so even small customers can get the same level of support as the large customers because you know it's not like the big guys get 50 people and the small guys only get one right you need to use software as the great equalizer and the same thing goes in sales when you're approaching customers with offers and recommendations or when customers whether they need performance or capacity the fidelity matters and data and technology will only go so far you need to use the human feedback loop to train your ai if you don't do that you're missing the concept of machine learning agreed to last question since we have about 30 seconds left or so talk to me about how pure is going to continue to utilize ai and to your point not just throw out recommendations but actually have learning going on so that the right relevant offers for example can be delivered to the right customer at the right time well we pride ourselves on simplicity and customer first right our net promoter score is you know one of the top trust scores in the industry and because of that we've got a very vibrant and active customer community that goes into you know pure one on a daily basis to monitor the landscape to see what's going on to create support cases whatever it may be and because of that we're going to continue engaging and learning from our customers and you know i think you can't do it without the trust and you know a large portion of our business is large sas providers so you know you think about you know very very large sas companies we service them because of our evergreen model and now bringing this level of predictability creates a level of efficiency for sas companies um that means they could do more with less and that's what this industry is about well said prakash thank you so much for joining me at your our coverage of accelerate excited to see what's going on with the modern data experience how you're getting in there and working and partnering with customers using the data to learn and tweak and improve uh excited to hear some of the other stuff that comes up but i appreciate you joining me this morning thanks for having me lisa i enjoy the conversation excellent for prakash darjee i'm lisa martin you're watching thecube's coverage of pure accelerate 2021.

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Rokeya Jones, Microsoft | Micron Insight 2019


 

live from San Francisco it's the queue covering micron insight 2019 back to you by micron welcome back to micron insight 2019 in San Francisco you watching the cube the leader and live tech coverage we're wrapping up our day Dave Volante with David Floria we're Kia Jones is here she's the senior principal for 5g connectivity in the GPM group at Microsoft great to see you great to see you guys it's been a wonderful day yeah nice job up on stage today you know we're gonna talk a little bit about a 5g and get your perspectives on it but tell us more about your group and sort of what you focused yeah well you know I'm in Azure and azure is even though it's our cloud infrastructure there has to be a lot of backbone support so inside of networking we have all those components that would support the physical structure of cloud technology so we focus on virtualizing a lot of the different managed services that we have and we provide those to customers for scalability and sustainable models that allow them to pretty much transport data safely what's it like inside of Microsoft these days I mean what a transformation of the company I did a little segment on LinkedIn the other day a little video segment there's a lot of ways if you want to spend some money there's a lot of ways to spend money with Microsoft you know you got cloud you got an application management you got security you got all the abs I mean really is you're hitting on all cylinders it's what a dynamic what's it like inside of there these days you know I think I think the world now is very different I see Microsoft making a huge transformation over the last have only been there three years but what I can say to you is that I see that the opportunity is there for partnership now which is something that I don't think we focused on we did too well in the past with our new CEO Satya Nadella and Peggy Johnson who leads our business development I mean we are really taking the the game and just changing and and making making it more something that we can do with everyone instead of in silo and so the culture is definitely changing is their opportunity yeah but I think our company is dedicated and focused on you know creating more diverse technology that can meet two customer's needs all over the yeah I mean windows are still a huge part of Microsoft's business but it's not the future of Microsoft it's very very impressive to see that transformation all right what what should we know about 5g what's Microsoft's put point of view on 5g what's the opportunity for you well that's a great question a lot of people were like Microsoft and 5g how does that work well in the past I think with the telcos and all the communication service providers we've always been either their customer or they've been our customer the new world that we're going into now is how do we help the telcos now be better enablers so that we can accelerate business and so I took over this charter along with my boss Yusuf Khalidi 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users can actually expect and then I want to know exact months and you know what I think if you can imagine it it's a possibility I think it all boils down to the type of partnerships I always say that it's the power of three in the sense in the past has always been the power of two where two companies come together we can make it work well now you need you need an extra component not only do you need a company like Microsoft but you need to tell Co but you're going to need a system integrator right and I'm not talking about the hardware side but more of the software application side I think if a lot of people talking about like these things we know that smart city we think that's a possibility real soon mmm I still think we got it way to go with a lot of the townships and the city infrastructures moving so slow with governmental policies changing I think that we can likely see improvement in connected vehicles connected you know Internet of Things in and if everything is coming we first must be able to connect the dots with those things first before we actually bring in a government entity I think they have a lot of questions that we're not yet ready to answer and so I think there's a lot of great need for POCs and that's what my team focuses on inside of Azure networking he's looking at what can be the next PLC where we can help truly define the next generation requirements you're kind of acting as the accelerant I like the power three analogy a bump set spike yeah right now fashion sports analogies in the cube and then you know you point about I think governments is right on I was saying the earlier to David that I participated in a mayor of Boston as this you know the Smart City future initiative and you're talking 2050 oh yeah you know that's their time horizon I'm trying to figure that that's right around the corner yeah I mean I can't believe we're about to be in the 2020 feels like I just graduated high school when you're looking at these opportunities there seems to be a big divergence of opinion in terms of networking between are you going to push the processing out to the edge and do as much of it possible there and only take the the subset of data from that processing or are you going to bring it in to some sort of center to do do the processing there yeah what are you what are you seeing in your five-year as the models of computer putting together compute storage and networking yeah for me I have a this is rukia's opinion but I think that in the future when we talk about compute we need to be able to chop it up and we need to sell it to individuals individuals could be enterprises or consumer in my world and the way I think about this I think that we have an enormous amount of opportunity to give customers freedom and flexibility if we're not able to give them freedom and flexibility I think that we really limit the possibilities of what truly podgy can bring and so in my world I believe that you should be able to prepay for your computing power I believe that you can literally distribute it among all your devices within your families like you know you have the family rate plans that the telcos are selling well think about this and that family rate plan now there's an additional component that you will sell which will be compute I may not want to go as fast as you like for gaming for instance absolutely right okay gaming for everyone and at the speed of what you need so atomic of components of compute that you can actually assign to individual users applications workloads yeah it's not - you told me tomorrow rookie what do you want to do that's not saying ok so what what are you doing here what's the connection between sort of Microsoft your role and you know this micron insight event micron is a a great partner with with Microsoft I think we do a lot of business as it relates to chips I specifically am here because Peggy Johnson supports the company and she's over our business development operations for the companies and she believes micron is on to something and so I'm proud to be here and getting to know more about the business visit micron and the partnerships that we can create in the future well we more partnerships obviously you need membrane storage to run all this totally do we can do it part of the build-out well Rukia thank you so much for for coming on the cube we'll give you the last word your takeaway is what should we be watching for from you and your group yeah I mean I think that as we go forth with our partnership with AT&T which happens to be one of the global carriers around the world we are planning for some amazing things and we will make announcements at our Microsoft ignite event in early November and so I hope that everyone will attend that event and perhaps support us by sharing the information and coming to talk to us about new partnerships with our clouds networking department great well we'll be there at ignite hope to have you back on that'll be great thank you and thank you everybody thank you David Fleur a great job with the crew which is a wrap from Pier 27 at Microsoft blending Microsoft mega you both say the same names right the insight conference micron inside 2019 check out Silicon angle comm check out the cube net for all the videos and we'll see you next time is Dave Volante for David floor thank you

Published Date : Oct 25 2019

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Tom Eby, Micron | Micron Insight 2019


 

live from San Francisco it's the cube covering micron insight 2019 brought to you by micron welcome back to San Francisco everybody we're here at Pier 27 the Sun is setting behind the the buildings in San Francisco you're watching the cube the leader in live tech cover jump date Volante with my co-host David Flair we've been here all day covering micron insight 2019 Tommy Vee is here is the senior vice president and general manager of the compute and networking business unit at micron Tama great to see you again great to see you so you got compute and networking two of the big three you're in your business unit there you go but we're gonna talk about 3d crosspoint today but so anyway you know absolutely we're kind of bringing you outside the swimlane or maybe not but tell us about your bu and what's the update yes we you know we sell primarily memory today DRAM although in the future we see 3d crosspoint it's a great opportunity into the the data center you know both traditional servers and the cloud players pcs graphics and networking yes so you get some hard news today why don't we dig into that a little bit we surely haven't covered much of it but okay yeah so I guess you know a couple couple things of interest probably most directly as we we announced our our first 3d crosspoint storage device it's a it's a it's the highest performance SSD in the world and offers compared to other 3d crosspoint based solutions on the market you know anywhere from three and a half to five times the performance on a range of both sequential and random reads and writes two and a half million I ops bandwidth readin right north of nine gigabytes a second and I'm super fast super fast fast and you know similar similar you know a very positive comparisons up against up against me and SSDs ok and so we're excited about that so where's the fit what are the use cases who you're targeting with sure yeah I mean I think you know that one way to think about it is that anytime you introduce a new layer into the memory and storage hierarchy you know historically it was SRAM caches and then it was SSDs going in between dear and rotating media now this is 3d crosspoint sitting in between DRAM and and NAND and and the reason it is a benefit in terms of another layer is it's you know higher density and and greater persistence than DRAM it's greater performance and and you know you can it can cycle greater endurance than the man and and when you do that you do nibble away at either side of that layer so in this case that nibbles away a little bit from DRAM and a little bit from NAND but it grows the overall pie and it's the only player in the industry that provides DRAM 3d crosspoint in and we think that's a great opportunity at some code to the economics cuz it's more expensive than and less expensive than the DRAM higher performance than the traditional flash short lower performance well under the performance of DRAM so yeah I mean so again I think you know the the the you know the benefits like I said is it's it offers greater density and it offers greater persistence than DRAM and so that's the advantage there and it offers much greater performance on things like bandwidth and I ops and much greater endurance than the NAND and certainly our preliminary results are in in applications like databases in certain AI and machine learning workloads and in workloads that that benefit from low latency I think financial service markets is one specific example you know we think there's a good value bro so so a Colombo question if I may yeah so si P would say no throw it throw everything in memory in Hana and of course sell the DRAM and say ok that's ok with us so you mentioned databases how should we think about this relative to in-memory databases sure I mean I think that if if you can afford it and of course it will be more expensive we would love to provide you know our highest density DRAM modules on on the highest end server platforms and you know put put you know you mentioned you know Hana database in the terabytes and terabytes of the RAM that would be great that is is not free if we refer you to do it right exactly and and so if you have the need for that performance that's will do but we we see there's a you know a an attractive range of workloads that cannot afford you know there's a costume that very high-end solution and so this affords something that that gives you know good benefits a database performance but at a slightly more I know you want to jump in go oh yeah sure I compare yourself with Intel which is obviously got the same raw technology they have gone for consumer type obtain [Music] SSDs but they put all their effort into combining it with a DVD or envied him and have combined that with the processor itself and made a combination which is very good for storage controllers yeah so the quest you can very well in in in the SSD much much much more than they have are you looking to go into that and the dim because he obviously you don't have the processes themselves to to to man yeah I mean you know to be clear the you know what we're offering today you know is a product that runs on standard and yeah and via me and while there may in the future be opportunities to further enhance performance with software optimization it runs you know out of the box absolutely without any software optimization and but I do think that you know there are opportunities both to use this technology in you know more of a storage type of configuration and and looking forward there are also opportunities to use it in a memory configuration you know what what what we're announcing today is our is our first storage and with regard to additional products you know stay tuned so if I think about the storage hierarchy you know the the classical pyramid and forget about let's let's focus on the persistent end of that spectrum yeah this is at the tip right is that how we should think about this or not necessarily I mean it is at the storage tip yes but I think we 10 to think a little bit more holistically that you know that that triangle extends from you know from DRAM traditionally to SSDs to rotating and we're now inserting a 3d crosspoint based layer in between and and so from that perspective it is it is the tip of the storage triangle right but it does sit below it does sit below DRAM so in the overall and the reason for my question was sort of a loaded question because if you eliminate the the DRAM piece now you've got that tip sewn and benefits from the volume of consumer thoughts on how you get volume with 3d crosspoint sure you know again I think there are you know at a at a lower performance point you know you can get higher density you know more cost effective storage solutions with that um and we certainly don't see you know NAND going away or we're quite bullish on that you're like man you know it's both a both a SATA and a nvme 96 layer TLC nan based products today so that's that continues to be a major area of investment but you know from a you know from a from a value and opportunity point of view we see a better opportunity you know applying this technology again into this layer in the you know in the in the server or datacenter hierarchy um you know as opposed to what one might be able to do in the consumer space and your OEM say bring it on right I mean they they want this we're talking about the server manufacturers data center yeah I mean I think we're in you know we're in we're in limited sampling with select customers so you know more to say about our go-to-market you know at a at a future date but certainly we we see that there is you know we're we're bullish about the opportunity the marketplace so just asking a question about volume making sure you if you look at the marketplace it's arm has been incredibly successful and it's driven a huge amount of memory and and Nan for yourself then that seems to be where the volume is growing much faster than most other platforms are you looking to use this technology 3d crosspoint as in in in that environment as even memory as in DRAM itself as memory itself at a much lower level I'm just thinking of ways that you could increase volume sure I mean so to be just just to be clear you're talking about what's driven overwhelmingly by by the cell phone market right obviously it's it's proliferating into IOT you know I guess again our our our view of the of the first and best opportunity is in the data center which is still today an x86 dominated world I would say you know in terms of opportunities like I said for you know memory based solutions in the data center um and for how we apply this in other areas you know stay tuned let's talk about this forward next acquisition so it's really interesting to see micron making moves in an AI why the acquisition tell us more about it sure yeah so it's a it's a it's a small small start-up you know handful of players although you know fairly experienced as as I believe sanjay mentioned they're on their their fifth generation of their architecture and so what we've acquired it's both it's both the hardware architecture that currently runs on FPGAs along with the supporting software that supports all the common frameworks the tensorflow is the the PI torches as well as the range of the network architectures you know that that are necessary to support again primarily on the inference side you know are we see the best opportunities in edge in fencing but in terms of what's behind the acquisition first of all there is there's an explosion of opportunity in machine learning we see that in particular on you know on edge inferencing and we feel that in order for us to continue to optimize and develop the best solutions both over all of a deep learning platform that includes memories but also just memories that are best optimized we need to understand you know when you noticed in the workloads we understand the best solutions and and and so that's why we made this acquisition we integrated it with our team that has for some time developed FPGA based adding cards and it's actually the basis of the technology for some of the dialog that used to offer example with OHSU when you talk about edge inferencing we're envisioning this sort of massively scalable distributed system that of course comprises edge you want to bring the compute to the data wherever the data lives obviously don't want to start moving data around now you're bringing a eye to that data which is the data data ai cloud all these superpowers coming together uh-huh so our premise is that the inferencing is going to be done at the edge much much of the data if not most of the data is going to stay at the edge yeah so this is what you're enabling through that integration provision heterogeneous combination of technologies correct I mean you know to use the extreme example that we talked about you know on stage earlier you know CERN has this massive amount of information that comes from the I think it's 40 million collisions a second or I may have my figures wrong and you cannot possibly store nor do you want to transmit that data and and so you you have to be applying AI to figure out what the good stuff is and there's no stream it's exactly and that solution exists in a myriad of applications you know the very you know simplistic one you're not going to send you know the picture of who's at your front door you know to a core data center to figure out if it's somebody in your family yeah you don't want to be doing that maybe not in the camera but certainly a lot closer because you just you know the network simply will not can't handle the capacity all right we got to go but but last word you know what are the takeaways from today what do you want our audience to remember from this event well I think you know I think it's just we continue to build on our memory and storage base to to move up the stack and add values in way that maybe storage subsystems like our our NAND SSD and 3d crosspoint that you know go a little further up the stack in terms of our gaining greater expertise in you know machine learning solutions or or the example with authentic of providing you know a broader solution including key management for how we secure the billions of devices they're gonna be at the edge touching all the bases Tom all right congratulations on all the hard work and it was great to see you again thanks guys Dave and Dave thank you and you keep right there but it will be back to wrap micron insight 2019 right after this short break from San Francisco you watching the cube

Published Date : Oct 25 2019

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Noel Kenehan, Ericsson | Micron Insight 2019


 

>>Live from San Francisco. It's the cube covering my groin insight 2019 brought to you by micron. >>We're back at pier 27 in San Francisco. This is the cube, the leader in live tech coverage and we're covering micron insight 2019 I'm Dave Vellante with my cohost David Floyd and this event is kind of interesting. David, it basically intersperses cube interviews with big tent discussions, thought leadership, we've heard from automotive, healthcare and and 5g discussions and no Han is here. He's the vice president and CTO of the emerging business at Erickson. And you were just on a panel. Welcome to the cube. Thanks. Great to be here. You were talking about five G, we're going to talk about five G. so first of all, talking about the emerging business at Ericsson, >>your whole group, you know, so Ericsson, we, you know, 99 a lot of our business today has done what operators emerging business group, we're sort of looking at the intersection of industry, cloud computing, our traditional mobile network operator customers, and how do we, how do we put those together and look for new either products or business models. And really create something new for customers. >>So we tell him when he's talking about five G, everybody gets all excited. Certainly the technology community is excited about it. There's a whole value chain and an ecosystem that's that's pumping right along. The carriers are adopting and the users are just waiting. So what should we know about? >>So I, you know, I think there's a couple of different things. One is from a consumer perspective, you're definitely looking at faster, you know, better. All of the things we've got from the other GS at older things. You know, today, you know, faster downloads of movies. I think what we're, and I'm, I'm in the tech business, not in the prediction business, you know. So I think what we've learned from previous technologies is we almost don't know what the new applications are. We're trying to make the platform as easy as possible for developers to utilize what the network actually has to offer. So I think that's a big part of what we're trying to do. The other part is enhancing what you have today as a consumer is massive, but also industries is a huge pull on 5g. So we talked about industry four. Dot. Zero and really transforming industries and cutting the cables in production lines, allowing monitoring of systems that never happened before. >>A lot of use cases that can be out there. So a, I have a younger son of 22 and I look at my a bill every month. Yeah, I do have him downloading 10 times more data. It doesn't fill me with uh, duty or just the excise to carriers. I mean while we've seen with every, every end. And of course that was the question how much of a down, yeah, how much low is the price going to be on this baffled breeze you go to invest an awful lot. Absolutely. So I mean we're going to see it tens, 10 orders of magnitude cheaper. So even as it is now with 4g, we're seeing a lot of the unlimited plans coming available and so on. I think we're just going to see more of that. And then the question, actually a big question for five G is what will you pay for? >>You know, if we talk about age compute and low latency, if you're a gamer and I can give you X milliseconds of latency versus you know, a two X milliseconds, how much would you pay for that? So I think what we know at the moment is people will pay for that. We don't know exactly how much, and that's where you need the ecosystem and you need to get stuff out there. And actually some of the economic impact is fuzzy. But in thinking past, there's no prologue. But if you think about the other GS as they sort of were adopted, what can we learn from those? And how do you think five G will be different in terms of its adoption and economic impact? Let's say if you look at adoption, I mean just a number of contracts. We have the number of deployments we have globally, just off the charts in terms of where we are with 4g Korea launched and a few months ago, just just before the summer, within two months they had a million 5g subscribers with smart phones in their eyes and two months later they added a second million subscribers. >>I mean for a market to go from zero to that in, in that period of time with smartphones, if we go back to 4g, all of that was with dongles and sort of hotspots on routers, you know, so to jump directly to smartphones, huge adoption, it's going to happen fast. Well what do you, what are the sequence, what's the sequence of events that have to occur for adoption to really take off? >> So obviously you need to build out the networks and the operators are doing that are pretty high speed. You need to have the devices ready and all the devices. Now it's not like you have a 5g only device. It's obviously capable of all the four G things. And then it's better when you have 5g. So the devices are going to come and take and fast. So all your new devices, most of the high end devices have 5g capability already in there. >>Um, and then the networks just getting built out more and more. And then of course the application developers actually understanding how can I take advantage of those new capabilities? And then you'll start to see, okay, wow, you know, I didn't, this wasn't possible before. It's not just a faster download. It's really, there's just new experiences happening >> from a development standpoint. How much access do they have to the technology? Do they have to wait until this is all built out? Obviously not, but, but, but what's the status of sort of the devs? So we're, we're trying to, and we're working with a lot of the ecosystem. We have, we call it the D 15 studio in our Santa Clara office. We're bringing developers in there and really trying to understand, because you know, we talk Telekom as well. So we want to expose things. We want to understand, do you know what variable, if we say quality of service, what does that mean for you? You know, how do you translate that? So, and we're working with, you know, the cloud players where to developers live to some extent to bring in that ecosystem and understand how it all plays together. So >>ahead. Yup. Um, so if really, if you're looking at it longterm, obviously it's going to happen, but the experience is as I go around the States, is that you've got all these different four G three GS edges still in a very, very patchy a level of it. Is this going to be different? Is this going to actually go into different places because there's a big investment that has to be made, a lot of things very close together. Yes, yes. That seems to be a recipe for everything being or right in the cities. But as soon as you go outside the urban areas, it's going to be very patchy. How does that compare, for example, with Elon Musk's idea of a doing stuff from the sky? >>Well, everything comes down to economics. So you know, it's, it's obviously you're going to have denser deployments in the cities, then you are in the countryside and so on. One of the big advantages would 5g is am, and not to get too deep into the technical part, but you can use all the spectrum that's available. And spectrum is super important as we get, you know, when we have lower frequency spectrum, you can cover a hundred miles Wade, one base station as you get to the millimeter wave, which is you get super high bandwidth, then you're add hundreds of meters. Yeah. And so obviously one is more suitable for a rural environment, the other is more suitable for. So for an urban environment, so obviously having those working together in one technology allows you to deploy everything and get the benefits in a much broader area than we had for any of the previous. >>There's choice there in terms of how you deploy or, or leverage the spectrum. So you're saying that the higher performance end of the spectrum, it's gonna require a greater density of other components. And absolutely. When people talk about oil, there's going to be a lot more distributed, you know, pieces of the five G network that has to get built out. So who does that? Who's putting those pieces of the value chain in? So different players, obviously the mobile network operators, the 18 Ts and Verizons of the world are doing a lot of the heavy lifting and know what our support to actually put the, the radios and the towers in place. And then there's an edge compute piece as well, which is different players are putting in that. Um, so, so a lot of that infrastructure has been done. I think one thing that we've been pushing quite a lot, all our install base of radios is um, 5g upgradable via software. >>So that means that a lot of the already installed, uh, radios and infrastructure, you're just softer upgrade, you know, an hour later it's now 5g ready. So I think that's a big piece of basin. Back to your question of how quickly and and can reach all those areas, are there any specific commercial blockers that you see, um, that you're thinking through? I am I, I think the, just understanding some of the more challenging when you look at, if you're deploying edge compute and you have to invest billions and really getting that far out to the edge, I think there's some questions still there. Like I said, how much would you pay for 20 milliseconds versus 15 milliseconds. And that might sound like a lot, but that's a lot of extra infrastructure you would need to put out. So I think that's still being worked true. >>And obviously some of that will happen quicker in a downtown San Francisco than it will in a, you know, middle of Nevada plays well and the others that you've mentioned before, it's unclear what new applications are going to emerge here. And so it's almost like build it and they will come and then we'll figure it out and then we'll figure out how to charge for it. Like you say the gamers, how much will they pay for it? Yeah, so those are some of the uncertainties but they'll shake themselves out. So absolutely. I was a pretty smart about doing. What about micron and the role of memory players and storage players? How will this affect them? Eight say a huge opportunity when you ah, yeah, I mean invest no and Bardy hats. >> Yeah, I think it's a, when you look at the number of devices and, okay, what's the device? >>The devices are smartphone. Well the devices now your car, it's every IOT device and down to your toaster and all the crazy stuff people are talking about too. I mean to every industrial application tool that age, computers. So you're distributing now a lot of different compute memory storage across different parts of the network. So I mean they talked earlier in the panel about phones having terabytes of data. You know, it's in, it's just unimaginable. The amount of data storage. Remember you're going to need in a vehicle, you know, they're looking at terabytes per hour of data and then how much of that should they shift off the vehicle? How much did it keep there? So huge opportunity. >> Well, I'd be willing to pay for, um, some memory in my appliances. They tell me when they're going to break. I just got a new dishwasher and I can program it with my, my remote. I don't want to program. I just want to know that on Thanksgiving morning it was that it works. But in a week before it's going to break, I want to know so I can deal with vending and maintenance. That's a big use case. Can't wait until that happens. The last question, so >>I was going to be, I was following up on that last point you were making. Um, uh, so again, this cost of everything, this, this value that you're going to get out of it. Um, it seems to me that, um, that this is gonna take a long time to push out. Um, and, and before it actually down. And people will actually know whether they can pay for this. And then one thing in particular is there's a lot of resistance in, in the, in the States anyway, to all of these devices being put very, very close, you know, to the, to, to it for example, putting all the devices down, download a row for example, that, that, that seems to be very expensive and, and going to get a lot of reaction from consumers is, is that not the case? >>So I actually, we're not seeing it that much. I mean if you look across the globe, um, China obviously is a slightly unique situation. Massive deployments already happening there. Like I said, Southeast Asia, South Korea being among the, you know, the forefront, big deployments already there. And we're seeing big pull from industries already and the operators here in U S are announcing new cities, you know, every month practically. So they are really full on into this. And to some extent it's, it's really just, there's a capacity need to have the spectrum. They need to make the investments and they're, they're doing it as we speak. >>So I think it depends on me. Why was it a meeting the other day in Boston with a lot of city officials and folks that worked for the mayor's office? They're envisioning Boston, you know, for the next 50 years, smart cities and five G was like, if you did a word cloud 5g was that the number one topic? You know, we talked earlier about sports stadiums. You can see that being, you know, use cases going to be these >>hotspots where it's of very, very high >>of the city in this case in Boston's case are they're going to invest, right? And they're gonna think that's going to be a differentiator for cities. >>You have this amazing infrastructure, you know, five G infrastructure that allows you to take advantage of that, be it just from, they talked about traffic congestion and what the city can do and then what the businesses and the consumers can do in that area that that can end up being a differentiator for innovation companies going there and so on. >>Right. All right. We're going to go before they blow us out. No, thanks very much for coming to the queue very much. All right, great. To have you on. I keep it right there, buddy. We'll be back with our next guest after this short break. You're watching the cube live from micron insight 2019 from San Francisco right back.

Published Date : Oct 24 2019

SUMMARY :

my groin insight 2019 brought to you by micron. And you were just on a panel. And really create something new for customers. So what should we know about? So I, you know, I think there's a couple of different things. the price going to be on this baffled breeze you go to invest an awful lot. X milliseconds of latency versus you know, a two X milliseconds, dongles and sort of hotspots on routers, you know, So the devices are going to come and take and fast. And then of course the application developers So, and we're working with, you know, the cloud players where to developers But as soon as you go outside the urban areas, So you know, it's, it's obviously you're going to have denser deployments in the When people talk about oil, there's going to be a lot more distributed, you know, And that might sound like a lot, but that's a lot of extra infrastructure you would you know, middle of Nevada plays well and the others that you've mentioned before, it's unclear what new applications I mean to every industrial application tool that age, computers. I just got a new dishwasher and I can program it with my, very close, you know, to the, to, to it for example, putting all the devices down, and the operators here in U S are announcing new cities, you know, They're envisioning Boston, you know, for the next 50 years, of the city in this case in Boston's case are they're going to invest, right? You have this amazing infrastructure, you know, five G infrastructure that allows you to take To have you on.

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Teresa Kelley, Micron | Micron Insights 2019


 

>>Live from San Francisco. It's the cube covering micron insight 2019 brought to you by micron. >>We'll come back to San Francisco. Everybody wears pier 27. This is the queue. We're following micron insight 2019. Dave Volante with David flora. Theresa Kelly is here. She is the vice president of the CPG consumer products group at my country. So thanks for running over to the cube for a moment. >>Glad to be here. Thank you. So tell us about CPG. What's the, what's the scope? >> So CPG is a consumer products group. We have a crucial Grande that's been around for 23 years. Uh, we sell to you and you and me. And we provide SSD solutions and DRAM solutions. So it could be someone upgrading their computer, it can be someone that is trying to be a gamer because we have high performance DRAM. And today we announced we broke the world record. Yeah. So with a, an AMD platform and ASIS, uh, a team. So the three teams, partners, so pretty excited about that. Tell us about the hard news. What are the announcements that you made? So I just mentioned that we broke the record. So we were able to achieve a, a speed of 6,024 mega transfers with the AMD, um, partnership. And as soon as, so pretty excited about that because that just shows we are, you know, a vertically integrated company and we're great. We've got great product out there and we provide that to the gamers out there and are able to give a group a solution both at the mainstream and the high end performance. >> And then that's a major growth area. That game is, yes, it is a couple of these shows. Yes, yes. Different normal than number audiences they get in person and online. So you got it. >>So when we started the cube, we started on Justin TV, which became, >>which we used to get so much traffic. We're like, where's all this traffic coming from? You know, what it was, it was the gamers, so. Huh. What's the importance of gaming? Well, let's start, >> you mentioned Twitch. We've got one of the teams we sponsor that's a big Twitch, uh, following up there, the energy team. And so they're one of the, uh, both set better happening. So, you know, from a gaming perspective, it, it, it is a very, you know, one of the fastest growing, uh, consumer DRAM markets. And it is something that allows us to put both DRAM and SSD out there to the consumer. We sell to the consumer. We also partner with those that make those platforms. You know, it could be someone upgrading a computer or um, someone that's buying it in the store. So pretty excited about because we have both solutions and are, are both vertically integrated, which no one else has. >>Some gamers need. They need memory, they need need. Joe's about more about the, the crucial brand. You know, you guys are amplifying that know what's behind the brand and what's the brand promise. Yeah, crucial is um, having met with some friends yesterday, they said, you are a trusted brand. We know we're gonna get quality product from you. We ask what do we know now? And we do, we deliver on what we say. We don't make hype news. We very much are able to say we're going to deliver such a product and, and bring that back to you. And we're known for great customer support too. We've spent time over the past 12 months continuing to build out a portfolio for our consumers and they've, the response has been great. Both again on the SSD side and on the DRAM side. So it is, it's a brand that is worldwide. We're across the world. We sell places like Amazon but also a lot in Europe and in Asia. There's still a lot of retail, so we saw to retail too and or@crucial.com so we're provide solutions. >>Well it's good. Yeah. Consumer spending is powering our economy right now, so that's great. Last question is what should we expect going forward? You know, give us some guideposts. >>So you know, we have, as with the announcements today, I mentioned, I hadn't mentioned that the exit was announced today. It's our portable SSD almost twice as fast as any SSD portable SSD out there with that price point. So pretty excited for that. Again, giving great, you know, value for our money with our vertical integration. And we definitely have, um, insights into wine to build, uh, a broader portfolio in time for our consumers and we look to them and where the market's going to provide the solutions. And as mentioned, gaming is very important to us, so we intend to continue to have investments there too. >>Love, it sure is the gift that keeps on giving, right? We keep increasing capacities, lowering costs, and now increasing performance. Theresa, thanks very much for coming on the. Okay. Give right there. We be back shortly. Is this the cube from micron inside 2019.

Published Date : Oct 24 2019

SUMMARY :

micron insight 2019 brought to you by micron. So thanks for running over to the cube for a moment. So tell us about CPG. So I just mentioned that we broke the record. So you got it. What's the importance of gaming? So pretty excited about because we have both solutions and are, are both vertically integrated, And we do, we deliver on what we say. You know, give us some guideposts. So you know, we have, as with the announcements today, I mentioned, Love, it sure is the gift that keeps on giving, right?

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Jeff Bader, Micron | Micron Insight 2019


 

>>live from San Francisco. It's the Q covering Micron Insight 2019 to You by Micron. >>Welcome back, everybody. We hear a Pier 27 in San Francisco. Beautiful day. David Floor is my co host on Day Volante, and this is Micron Inside. 2019. Jeff Baylor is here. He's the corporate vice president of the embedded business unit at Micron. Jeff, great to see you again. >>Thank you. Nice to be here >>so love to talk about autos. I o. T Edge. Use cases to talk about the focus of your team. Let's start there. Yeah, >>sure. So the embedded business to point. It's absolutely focused on the automotive industry's way. Call industrial markets. So factory automation, surveillance and stolen a swell as a consumer electronics businesses on we're really in across all those sort of focused on how connectivity and compute is changing inside of those. And, of course, how that drives memory. >>I mean, yeah, memory and storage. They hide in places that we use every day. You don't see them, but if they weren't there, you wouldn't be able to use all these devices. They wouldn't be as life changing as they are. So you know you mentioned some of the consumer stuff. You know what the big trends that are driving your business? Well, I do >>think it is absolutely. That's sort of the ubiquity of connectivity. First of all, and then, sort of the ubiquity of compute has enabled all of these what used to be sort of isolated applications to now be connected and doing a whole lot more analytics inside that machine. Do you think about intelligence in your thermostat on the wall? You think about intelligence, obviously, in the automotive business, where safety features and so on are using so much more electron ICs and a I machine learning. And that's happening really in every application, whether it's the smart speakers at home, voice control on your TV and so on and so forth. All of those drive more intelligence, more connectivity and then more memory and storage behind that. >>When people talk about automotive, of course, everybody wants to talk about autonomous vehicles. I love to talk about autonomous vehicles, but there's so much action going on in today's vehicles dozens and dozens of microprocessors throwing off all kinds of data. So give us the update on the automotive industry. >>Yeah, you're exactly right. I mean, autonomous gets the headlines and it will for several more years just be headlines more or less right? And the real story is what we call eight ass or advanced driver assistant system. So things like lane departure warning, lane departure, keeping things like auto emergency braking those those sort of much simpler, easier problems to solve are still very compute intensive on. So are driving a huge growth and electronics on memory of storage inside the car. The other major part of the car market in the automotive market is what we call infotainment, sort of the center console. More and more large screens going into that more high function capabilities being integrated in that whether it's navigation or streaming media service is and all of those air driving again a much richer mix that's required >>for those applications. I was at the arm conference and they were talking about automotive and some of the challenges, one of the most fascinating areas they were talking about. How do you make something that will last for 20 years in the car on make it such that if it does go wrong that it that it could recover seamless less. Can you talk about some of the technologies that >>are sort of two parts to that? Unpack a little bit? First through? What does it take to succeed in automotive? First of all, it's all about quality. Yeah, right. It is quality, quality, quality location, location, location. It's quality. It's it's reducing and eliminating defense fundamentally at the end of the day and so inside of our process. Design inside of our technology designed our product designs. Our product manufacturing flows are all designed to sort of fundamentally improve and continue to improve the quality level because at the end of the day, that is what what makes or breaks you in the car. As soon as you solve that, you know, small problem. Next problem is longevity and stability of that solution, because the design cycle itself is shortening and automotive. But it's a very long design cycle, and then the life cycle in automotive is still very, very long. I mean, the average car on the road in the U. S. Is 12 or 15 years old, right, and that needs to both continue to be viable but also often need toe continue shipping that product. It's gonna shipment volumes or have spares and replace. So So we have a strategy that sort of focused on both bringing those leading edge technologies that Micron has into automotive as soon as possible and that timeline is shrinking. But then also having a very long life manufacturing strategy to continue to provide those for so long. >>So you're certainly a leader in automotive. You might even be the leader. I'm not sure I have the data, but what is it you mentioned? You know, quality and those other factors. What is it that's allowing you to do so well in automotive? >>So So we are the beater for sure. We're about 40% market share, which is a little more than three times as big as the nearest competitors, right, So leader by far, really an automotive. And it's been a very long time that we're in this industry and very focused on. So it is. It is about the product mix and bringing in particular lately leading edge technology into that story. You know, we are at the very beginnings of LP five, the low power GDR five generation, where the very beginnings of that rolling out into mobile applications, its primary markets at the same time, almost literally the same time. Way air sampling and providing that into our automotive customers and our automotive partners to start beginning building their systems around L P. Five. So that time to adopt leading edge technology is rowing is shrinking very rapidly. And so we're able to provide that leading edge Tech started, coupled with that long life solution and then one of the areas, when you think about being in a 40% market share position, way air investing tremendously in sort of partnering with the customers around, essentially defining and driving the innovation that they need to deliver So way have a number of labs that we've established customer facing labs that were able to bring customers and even our customers customers. So the Auto am is directly into those labs to start looking at usage models and architectural sort of feasibility and optimization kinds of things that we could then plan into our road map to follow two or three years later. After that, >>a lot of domain expertise there, so tremendous I said the Derrick Dicker that Micron has a very large observation space. You sell to a lot of different channels and I want to ask you about industrial I ot David night. We spent a lot of time in the Enterprise and we see a lot of I t company saying, Hey, here's a box. We're gonna throw it over. We're gonna go dominate the edge anywhere you talkto operations, technology, professions there like No, we're talking about machines and equipment and it's like this whole different parlance and language. So what are you seeing? Just in terms of the ecosystem, how it's developing the sort of analog going to digital And that whole explosion? Yeah, >>again, Industrial is extremely broad market, and it means a 1,000,000,000 things toe people. Right? So So, one of the first things we have to do is sort of narrow the field a little bit, at least into specific verticals and specific areas. Way have the right product mix and opportunity, right? So, for example, in the in the space of factory automation, it's a little bit what you're just saying the operational technology guys are trying to figure out how they're gonna drive efficiency, drive productivity inside a factory on, and that is often a question of instrument ing, and putting in my crown is doing a lot of this sort of smart manufacturing deployment. Putting this sensor network multiple cameras, multiple high resolution cameras, audio sensors, accelerometers, sort of sensors and capturing all of that sensor data to Dr Things like better predictive maintenance, better sort of yield detection or excursion detection kind of capability. So you could tell this machine, you know, seven days, five days out of the week Sounds like this. But last night at 10 o'clock, it started sounding different way. Don't know what it means necessarily, but we can detect that. And that's where all of the A I and Machine Learning is now being applied to say. And that means it's due for a P M. About this particular portion of >>what about security at the edge, obviously a hot topic in the Enterprise on every C. I ose mind what's happening with security in Io ti industrial out in the edge. Yeah, I think >>to some extent, security in the I. O. T. I think is, is why I ot is where it is in the hype cycles. Maybe it's sort of still at the bottom of one of these types cycles, meaning solving that increasing security problem, that cyber security problem that the edge is really a big problem. You saw you know the hacks a few years back of the Jeep charity. You saw the hack two years back on surveillance cameras. All these cameras moving toe i p surveillance cameras means they're now connected and open to the world. Dispersed. He just announced last week in a report that basically showed I ot specific hacks up seven fold or seven fold this year after being up tenfold last year. So it's absolutely a growing problem for people thinking about deploying again. Connectivity is a great tool in a great weapon, Depending. And I was so so. One of my crown is doing is is way. >>Have a >>solution called authentic, which is essentially a cybersecurity, is a secure element built into the non volatile memory that goes in each one of these systems. So today, security is not a one chip problem. It is a full and and system problem. And so what we're tryingto build with that is the capability at a very sort of lowest level in the system right where the code is right where the four part of the system is to protect that in the memory itself and sort of a test that that is safe and secure. And then the system can build out about around that. And that sort of simple boot device, in the case of a nor device or Anand device is in every embedded application >>right in the world, >>right? I mean, you think about you go back a long way, Stuxnet. You know, 10 plus years ago with a seaman's controller, which was the and now you think about fast forward, how much Maur infrastructure is out there? How much more complicated it is, It's ah, it's a scary situation is Oh, it is so that we think that's a >>big opportunity. And we're making the announcement later, uh, later in the show today, on an extension of what we're doing already in that space. >>I know you're working with other vendors. People like >>me are worry with Yes, >>it is really >>an end to end. >>This is really an end to an an ecosystem >>activity, for sure, because again, arm is a great example. You know, all of the S o. C. Vendors. You know, everybody in this industry has some slice of the of the rules. Let's say to figure out how they're going to secure this system and we're tryingto build a basic building block that they can then build on >>that when we started this morning was really quiet. But the crowd is rolling in. Now there's a buzz that you can hear, hear. The key was excited to be here, Jeff. Thanks very much for coming on. The king here to see you again. >>Very much nicer here. >>All right. Keep it right to everybody. We're gonna be taking a short break. We'll be back. Day long coverage wall to Wall of Micron inside. 2019. You're watching the cube.

Published Date : Oct 24 2019

SUMMARY :

It's the Q covering Jeff, great to see you again. Nice to be here Use cases to talk about the focus of your team. So the embedded business to point. So you know you mentioned some of the consumer stuff. That's sort of the ubiquity of connectivity. I love to talk about autonomous And the real story is what we call eight ass or advanced driver of the challenges, one of the most fascinating areas they were of that solution, because the design cycle itself is shortening and automotive. I'm not sure I have the data, but what is it you mentioned? So the Auto am is directly into those labs to start looking at usage models how it's developing the sort of analog going to digital And that whole explosion? So So, one of the first things we have to do is sort of narrow the field a little bit, what about security at the edge, obviously a hot topic in the Enterprise on every C. I ose mind what's that cyber security problem that the edge is really a big problem. is a secure element built into the non volatile memory that goes in each one of It's ah, it's a scary situation is Oh, it is so that we think that's a And we're making the announcement later, uh, later in the show today, I know you're working with other vendors. all of the S o. C. Vendors. The king here to see you again. Keep it right to everybody.

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Derek Dicker, Micron | Micron Insight 2019


 

>>Live from San Francisco. It's the cube covering my groin. Insight 2019 brought to you by micron. >>Welcome back to pier 27 in San Francisco. I'm your host Dave Vellante with my cohost David foyer and this is the cube, the leader in live tech coverage. This is our live coverage of micron insight 2019 we were here last year talking about some of the big picture trends. Derek ticker is here, he's the general manager and vice president of the storage business unit at micro and great to see you again. Thank you so much for having me here. Welcome. So you know we talk about the super powers a lot, you know, cloud data, AI and these new workloads that are coming in. And this, this, I was talking to David earlier in our kickoff like how real is AI? And it feels like it's real. It's not just a bunch of vendor industry hype and it comes in a lot of different forms. Derek, what are you seeing in terms of the new workloads and the big trends in artificial intelligence? >>I think just on the, on the front end, you guys are absolutely right. The, the role of artificial intelligence in the world is, uh, is absolutely transformational. I was sitting in a meeting in the last couple of days and somebody was walking through a storyline that I have to share with you. That's a perfect example of why this is becoming mainstream. In Southern California at a children's hospital, there were a set of parents that had a few days old baby and this baby was going through seizures and no one could figure out what it was. And during the periods of time of the seizure, the child's brain activity was zero. There was no brain activity whatsoever. And what they did is they performed a CT scan, found nothing, check for infections, found nothing. And can you imagine a parent just sitting there dealing with their child and that situation, you feel hopeless. >>This particular institution is so much on the bleeding edge. They've been investing in personalized medicine and essentially what they were able to do was extract a sample of blood from that sample of blood within a matter of minutes. They were able to run an algorithm that could sift through 5 million genetic variants to go find a potential match for a genetic variant that existed within this child. They found one that was 0.01% of the population found a tiny, tiny, call it a less than a needle in the haystack. And what they were able to do is translate that actual insight into a treatment. And that treatment wasn't invasive. It didn't involve surgery. It involves supplements and providing this shower, just the nutrients that he needed to combat this genetic variant. But all of this was enabled through technology and through artificial intelligence in general. And a big part of the show that we're here at today is to talk about the industry coming together and discussing what are the great advances that are happening in that domain. >>It's just, it's super exciting to see something that touches that close to our life. I love that story and that's, that's why I love this event. I mean, well, obviously micron memories, you know, DRAM, NAND, et cetera, et cetera. But this event is all about connecting to the impacts on our lives. You take, you take that, I used to ask this question a lot of when will machines be able to make better diagnoses than, than doctors. And I think, you know, a lot people say, well they already can, but the real answer is it's really about the augmentation. Yeah. You know, machines helping doctors get to that, you know, very, you know, uh, a small probability 0.1001% yes. And it'd be able to act on it. That's really how AI is affecting our lives every day. >> Wholeheartedly agree. And actually that's a, that's a big part of our mission. >>Our mission is to transform how the world uses information to enrich life. That's the heart and soul of what you just described. Yeah. And we're actually, we're super excited about what we see happening in storage as a result of this. Um, one of the, one of the things that we've noticed as we've gotten engaged with a broad host of customers in the industry is that there's a lot of focus on artificial intelligence workloads being handled based on memory and memory bandwidth and larger amounts of memory being required. If you look at systems of today versus systems of tomorrow, based on the types of workloads that are evolving from machine learning, the need for DRAM is growing dramatically. Multiple factors, we see that, but what nobody ever talks about or rarely talks about is what's going on in the storage subsystem and one of the biggest issues that we've found over time or challenges that exist is as you look at the AI workloads going back to 2014 the storage bandwidth required was a few megabytes per second and called tens of, but if you just look every year, over time we're exceeding at gigabyte, two gigabytes of bandwidth required out of the storage subsystem. >>Forget the memory. The storage is being used as a cash in it flushes, but once you get into a case where you actually want to do more work on a given asset, which of course everybody wants to do from a TCO perspective, you need super high performance and capability. One of the things that that we uncovered was by delivering an SSD. This is our 9,300 drive. We actually balanced both the read IOPS and the ride IOPS at three gigs per second. And what we allow to have happened is not just what you can imagine as almost sequential work. You load up a bunch of data into a, into a training machine, the machine goes and processes on it, comes back with a result, load more data in by actually having a balanced read and write a model. Your ingest times go faster. So while you're working on a sequence, you can actually ingest more data into the system and it creates this overall efficiency. And it's these types of things that I think provided a great opportunity for innovation in the storage domain for these types of that's working >> requiring new architectures in storage, right? I mean, yeah, >>I mean, th th so one of the things that's happened in, in bringing SSDs in is that the old protocols were very slow, etc. And now we all the new protocols within in Vme and potentially even more new protocols coming in, uh, into this area. What's micron? What, how is micron making this thing happen? This speed that's gonna provide these insights? >>It's a fan fan. Fantastic question and you're absolutely right. The, the world of standards is something that we found over the course of time. If you can get a group of industry players wrapped around a given set of standards, you can create a large enough market and then people can innovate on top of that. And for us in the, in the storage domain, the big transitions had been in Sada and NBME. You see that happening today when we talked a little bit about maybe a teaser for what's coming a little later at, at our event, um, in some of the broader areas in the market, we're talking about how fabrics attach storage and infrastructure. And interestingly enough, where people are innovating quite a bit right now is around using the NBME infrastructure over fabrics themselves, which allows for shared storage across a network as opposed to just within a given server there. >>There's some fantastic companies that are out there that are actually delivering both software stacks and hardware accelerators to take advantage of existing NBME SSDs. But the protocol itself gets preserved. But then they can share these SSDs over a network, which takes a scenario where before you were locked with your storage stranded within a server and now you can actually distribute more broad. It's amazing difference, isn't it at that potential of looking at data over as broad an area as you want to. Absolutely. And being able to address it directly and having it done with standards and then having it done with low enough latency such that you aren't feeling severely disadvantaged, taking that SSD out of a box and making it available across a broad network. So you guys have a huge observation space. Uh, you sell storage to the enterprise, you sell storage to the cloud everywhere. >>I want to ask you about the macro because when you look at the traditional storage suppliers, you know, some of them are struggling right now. There aren't many guys that are really growing and gaining share because the cloud is eating away at that. You guys sell to the cloud. So that's fine. Moving, you know, arms dealer, whoever wins it may the best man win. Um, but, but at the same time, customers have ingested so much all flash. It's giving them head room and so they're like, Hey, I'm good for awhile. I used to have this spinning disc. I'd throw spinning disc at it at the problem till I said, give me performance headroom. That has changed. Now we certainly expect a couple of things that that will catch up and there'll be another step function. But there's also elasticity. Yes. Uh, you saw for instance, pure storage last quarter said, wow, hit the price dropped so fast, it actually hurt our revenues. >>And you'd say, well, wait a minute. If the price drops, we want people to buy more. There's no question that they will. It just didn't happen fast enough from the quarter. All of these interesting rip currents going on. I wonder what you're seeing in terms of the overall macro. Yeah. It's actually a fantastic question. If you go back in time and you look at the number of sequential quarters, when we had ASP decreases across the industry, it was more than six. And the duration from peak to trough on the spot markets was high double digit percentages. Not many markets go through that type of a transition. But as you suggested, there's this notion of elasticity that exists, which is once the price gets below a certain threshold, all of a sudden new markets open up. And we're seeing that happen today. We're seeing that happen in the client space. >>So, so these devices actually, they're going through this transition where companies are actually saying, you know what, we're going to design out the hard drive cages for all platforms across our portfolio going into the future. That's happening now. And it's happening largely because these price points are enabling that, that situation and the enterprise a similar nature in terms of average capacities and drives being deployed over time. So it's, I told you, I think the last time we saw John, I told just one of the most exciting times to be in the memory and storage industry. I'll hold true to that today. I, I'm super excited about it, but I just bought a new laptop and, and you know, I have, you know, a half a half a terabyte today and they said for 200 bucks you can get a terabyte. Yes. And so I said, Oh wow, I could take everything from 1983 and bring it, bring it over. >>Yeah. Interestingly, it was back ordered, you know, so I think, wow, it am I the only one, but this is going to happen. I mean, everybody's going to have, you know, make the price lower. Boom. They'll buy more. We, we, we believe that to be the case for the foreseeable future. Okay. Do you see yourself going in more into the capacity market as well with SSTs and I mean, this, this, this drop, let's do big opportunity or, yeah. Actually, you know, one of the areas that we feel particularly privileged to be able to, to engage in is the, the use of QLC technology, right. You know, quad level solar for bits per cell technology. We've integrated this into a family of, uh, of SSDs for the enterprise, or interestingly enough, we have an opportunity to displace hard drives at an even faster rate because the core capability of the products are more power efficient. >>They've got equal to, or better performance than existing hard drives. And when you look at the TCO across a Reed intensive workloads, it's actually, it's a no brainer to go replace those HDD workloads in the client space. There's segments of the market where we're seeing QLC to play today for higher, higher capacity value segments. And then there's another segment for performance. So it's actually each segment is opening up in a more dramatic way. So the last question, I know you got some announcements today. They haven't hit the wire yet, but what, can you show us a little leg, Derrick? What can you tell us? So I, I'll, I'll give you this much. The, um, the market today, if you go look in the enterprise segment is essentially NBME and SATA and SAS. And if you look at MDME in 20 2019 essential wearing crossover on a gigabyte basis, right? >>And it's gonna grow. It's gonna continue to grow. I mentioned earlier the 9,300 product that we use for machine learning, AI workloads, super high performance. There's a segment of the market that we haven't announced products in today that is a, a a mainstream portion of that market that looks very, very interesting to us. In addition, we can never forget that transitions in the enterprise take a really long time, right, and Sada is going to be around for a long time. It may be 15% of the market and 10% out a few years, but our customers are being very clear. We're going to continue to ship Satta for an extended period of time. The beautiful thing about about micron is we have wonderful 96 layer technology. There's a need in the market and both of the segments I described, and that's about as much as I can give you, I don't bet against data. Derek, thanks very much for coming on. Thank you guys so much. You're welcome. There's a lot of facts. Keep it right there, buddy. We'll be back at micron insight 2019 from San Francisco. You're watching the cube.

Published Date : Oct 24 2019

SUMMARY :

Insight 2019 brought to you by micron. he's the general manager and vice president of the storage business unit at micro and great to see you again. And can you imagine a parent And a big part of the show that we're here at today is to talk about the industry coming together and discussing what are the great And I think, you know, a lot people say, And actually that's a, that's a big part of our mission. That's the heart and soul of what you just described. And what we allow to have happened is not just what you can imagine as almost in bringing SSDs in is that the old protocols were very slow, If you can get a group of industry players So you guys have a huge I want to ask you about the macro because when you look at the traditional storage suppliers, If you go back in time and you look at the number of sequential quarters, when we had ASP I have, you know, a half a half a terabyte today and they said for 200 bucks you can get a I mean, everybody's going to have, you know, make the price lower. And when you look at the TCO across a Reed There's a segment of the market that we haven't announced products in

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Michael Woodacre, HPE | Micron Insight 2019


 

>>live from San Francisco. It's the Q covering Micron Insight 2019. Brought to you by Micron. >>Welcome back to Pier 27 sentences. You're beautiful day here. You're watching the Cube, the leader in live tech coverage recovering micron inside 2019 hashtag micron in sight. My co host, David Floy er and I are pleased to welcome Michael Wood, Acre Cube alum and a fellow at Hewlett Packard Enterprise. Michael, good to see you again. Thanks. Coming on. >>Thanks for having me. >>So you're welcome? So you're talking about HBC on a panel today? But of course, your role inside of HP is is a wider scope. Talk about that a little bit. >>She also I'm the lead technologists in our Compute Solutions business unit that pack out Enterprise. So I've come from the group that worked on in memory computing the Superdome flex platform around things like traditional enterprise computing s it, Hannah. But I'm now responsible not only for that mission critical solutions platform, but also looking at our blades and edge line businesses. Well said broader technology. >>Okay. And then, of course, today we're talking a lot about data, the growth of data and As you say, you're sitting on a panel talking about high performance computing and the impact on science. What are you seeing? One of the big trends in terms of the intersection between data in the collision with H. P. C and science. >>So what we're seeing is just this explosion of data and this really move from traditionally science of space around how you put equations into supercomputers. Run simulations. You test your theories out, look at results. >>Come back in a couple weeks, >>exactly a potential years. Now. We're seeing a lot of work around collecting data from instruments or whether it's genomic analysis, satellite observations of the planner or of the universe. These aerial generating data in vast quantities, very high rates. And so we need to rethink how we're doing our science to gain insights from this massive data increase with seeing, >>you know, when we first started covering the 10th year, the Cuban So in 2010 if you could look at the high performance computing market as sort of an indicator of some of the things that were gonna happen in so called big data, and some of those things have played out on I think it probably still is a harbinger. I wonder, how are you seeing machine intelligence applied to all this data? And what can we learn from that? In your opinion, in terms of its commercial applications. >>So a CZ we'll know this massive data explosion is how do we gain insights from this data? And so, as I mentioned, we serve equations of things like computational fluid dynamics. But now things are progressing, so we need to use other techniques to gain understanding. And so we're using artificial intelligence and particularly today, deep learning techniques to basically gain insights from the state of Wei. Don't have equations that we can use to mind this information. So we're using these aye aye techniques to effectively generate the algorithms that can. Then you bring patterns of interest to our you know, focused of them, really understand what is the scientific phenomenon that's driving the things particular pattern we're seeing within the data? So it's just beyond the ability of the number of HPC programmers, we have the sort of traditional equation based methodologies algorithms to gain insight. We're moving into this world where way just have outstripped knowledge and capabilities to gain insight. >>So So how does that? How is that being made possible? What are the differences in the architecture that you've had to put in, for example, to make this sort of thing possible? >>Yeah, it's it's really interesting time, actually, a few years ago seemed like computing was starting to get boring because wears. Now we've got this explosion of new hardware devices being built, basically moving into the more of a hetero genius. Well, because we have this expo exponential growth of data. But traditional computing techniques are slowing down, so people are looking at exaggerate er's to close that gap and all sorts of hatred genius devices. So we've really been thinking. How do we change that? The whole computing infrastructure to move from a compute centric world to a memory centric world? And how can we use memory driven computing techniques to close that gap to gain insight, so kind of rethinking the whole architectural direction basically merge, sort of collapsing down the traditional hierarchy you have, from storage to memory to the CPU to get rid of the legacy bottlenecks in converting protocols from process of memory storage down to just a simple basically memory driven architecture where you have access to the entire data set you're looking at, which could be many terabytes to pad of eyes to exabytes that you can do simple programming. Just directly load store to that huge data set to gain insights. So that's that's really changed. >>Fascinating, isn't it? So it's the Gen Z. The hope of Gen Z is actually taking place now. >>Yes, so Gen Z is an industry led consulting around a memory fabric and the, you know, Hewlett Packard Enterprise Onda whole host of industry partners, a part of the ecosystem looking at building a memory fabric where people can bring different innovations to operate, whether it's processing types, memory types, that having that common infrastructure. I mean, there's other work to in the industry the Compute Express Link Consortium. So there's a lot of interest now in getting memory semantics out of the process, er into a common fabric for people to innovate. >>Do you have some examples of where this is making a difference now, from from the work in the H B and your commercial work? >>Certainly. Yeah, we're working with customers in areas like precision medicine, genomex basically exaggerating the ability to gain insights into you know what medical pathway to go on for a particular disease were working in cybersecurity. Looking at how you know, we're worried about security of our data and things like network intrusion. So we're looking at How can you gain insights not only into known attacking patterns on a network that the unknown patents that just appearing? So we're actually a flying machine learning techniques on sort of graft data to understand those things. So there's there's really a very broad spectrum where you can apply these techniques to Data Analytics >>are all scientists now, data scientists. And what's the relationship between sort of a classic data scientist, where you think of somebody with stats and math and maybe a little bit of voting expertise and a scientist that has much more domain expertise you're seeing? You see, data scientists sort of traversed domains. How are those two worlds coming together? >>It's funny you mentioned I had that exact conversation with one of the members of the Cosmos Group in Cambridge is the Stephen Hawking's cosmology team, and he said, actually, he realized a couple of years ago, maybe he should call himself a day two scientists not cosmologist, because it seemed like what he was doing was exactly what you said. It's all about understanding their case. They're taking their theoretical ideas about the early universe, taking the day to measurements from from surveys of the sky, the background, the cosmic background radiation and trying to pair these together. So I think your data science is tremendously important. Right now. Thio exhilarate you as they are insights into data. But it's not without you can't really do in isolation because a day two scientists in isolation is just pointing out peaks or troughs trends. But how do you relate that to the underlying scientific phenomenon? So you you need experts in whatever the area you're looking at data to work with, data scientists to really reach that gap. >>Well, with all this data and all this performance, computing capacity and almost all its members will be fascinating to see what kind of insights come out in the next 10 years. Michael, thanks so much for coming on. The Cube is great to have you. >>Thank you very much. >>You're welcome. And thank you for watching. Everybody will be right back at Micron Insight 2019 from San Francisco. You're watching the Cube

Published Date : Oct 24 2019

SUMMARY :

Brought to you by Micron. Michael, good to see you again. So you're talking about HBC on a panel today? So I've come from the As you say, you're sitting on a panel talking about high performance computing and the impact on science. traditionally science of space around how you put equations into supercomputers. to gain insights from this massive data increase with seeing, you know, when we first started covering the 10th year, the Cuban So in 2010 if So it's just beyond the ability of the number merge, sort of collapsing down the traditional hierarchy you have, from storage to memory So it's the Gen Z. The hope of Gen Z is actually a memory fabric and the, you know, to gain insights into you know what medical pathway to go on for a where you think of somebody with stats and math and maybe a little bit of voting expertise and So you you need experts in whatever to see what kind of insights come out in the next 10 years. And thank you for watching.

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Evan Kirstel | Micron Insight 2019


 

>>live from San Francisco. It's the Q covering Micron Insight 2019 to You by Micron. >>We're back to Pier 27 in lovely San Francisco, Everybody. I'm Dave a lot with my co host, David Floy Er and you're watching the Cube, the leader and live tech coverage. Evan cursed Ellis here. He's a social digital influencer. First time in the Cube. Evan, Great to see you. >>Thanks for having me. First time's the best. >>You Very well. And it is beautiful. Out him in October is the best month in San Francisco. Way better way warmer than July. I mean, you live out here. Holy cow. All right, let's get right into it. You're just fresh off of mobile work. World Congress down in L. A. >>This morning. Yeah, five g on the brain's >>s. So what do we need to know about five g? You >>know, I think my big takeaway as an industry observer is that five g Israel, and it's now I mean, we've seen 5 10 years, maybe of hype, an expectation and marketing buzz and even spin. But I think we're now in the business of practical deployments, scaling rollouts of networks and that's, you know, as a industry observers, quite exciting. >>So what is five g mean for the average user? I mean, is it gonna be like going from dial up toe, high speed Internet or, you know, it's gonna be interesting. >>The average user, I think we'll experience, you know, like a 10 x increase in their current experience on mobile in terms of uploads and downloads and speed and Leighton see, And that kind of thing, which is super exciting, it's it's gonna blow people's mind. >>An ex stoked to get a 10 extra. When can I get this? >>It's when and it's where, right? I mean, if you look at how these networks are evolving, there are hundreds of thousands of small cells of base stations that have to be deployed naturally to get five G ubiquitous across the country. So it's it's when it's where it's how. But we're here. We're at the starting point and look for the next years and months ahead to see that riel attraction. >>If I look now when I travel around the country, I still have four G. I still have three g. I still have edge. I have a ll the old ones are still there, and it's taken forever, even just to get to 40. So isn't lesson. Isn't the rollout of this going to take a long time ago or 10 year horizon? >>I think, to get ubiquitous coverage indoor, outdoor, suburban, urban, rural It's going to take 10 years. But if you look at those hot spots that generate a lot of activity, whether it's, you know, indoor coverage in the Enterprise, whether it's, you know, the Bruins playing in Boston Garden I mean those air where five G is really going to come into play first and then it's going to sort of go outside of those urban dense areas. >>You mean like the fan experience in the fan experience in the venue >>is huge? I mean, if you go to any you know, baseball, basketball, football game, you know what the experience is like Pretty pretty bad, right? So horrible. So those kind of hot spots are ripe for five g like right away today. Now, >>so by the way, David, sometimes I get five g on my that's right, and I feel like it's fake. Five years like HD ready. What's that all about? Well, you know, >>these networks evolve, and so the carriers are maximizing for G, including biggest speed on four G and five. Gene is really if overlay to these existing networks. And so, as you get your next Samsung, you know five G enabled devices. Apple next year comes out with a five G iPad. You'll then begin to use. The service is as you use your existing device. >>Can you help us understand the fundamental architecture of five G? My understanding is it's, you know, no basis more distributed on. That's part of the reason why it's taking so long to roll out. But what do we need to know about that E? >>I think it's a brand new editor interface. So if you think about the current radio on for G, they reinvented the wheel with five G, which means you can support a huge number of endpoints of I o. T devices of wearables of home access points. And so it enables almost a 10 to 100 ex war devices in terms of scale. So while the end user may think this is business as usual, what's really happening on the network side is pretty revolutionary And once the networks are primed and built and ready, what's gonna be happening on the device side is gonna be really extraordinary. You're talking about a K A video on a mobile device or augmented reality through in new kinds of glasses. And so it's sort of a chicken and a little bit. You know what? She's gonna come first, the network or the incredible new devices. So we're seeing now the network's being put in place for those wave of devices, >>which makes sense. Device manufactures don't want over rotate into something that's not quite. >>But if you look at the network, it's you have to have a lot of device is very close to each other. I in my area that all these the holdings holding these hearings about radiation, everything else like that, which is never, never really a problem unless you're underneath. >>Yeah. I mean, there's a lot of fun, you know, fear, uncertainty around five G. >>Yeah, and I'm just the practical thing. You gotta have all of these lots of these very close in the The exposure to having a gap of some sort is pretty high. >>Yeah, I think it's an issue of frequencies as well. Right now, we're seeing very high frequency five deployed for those dense urban suburban areas. We're going to Seymour Spectrum rolled out next year. The FCC is putting out new auction so you'll see lower bit rate five g rolled out for suburban and rural areas. So it's a It's a work in progress, but the fact that we have first devices first silicon for software first networks. It's kind of a big inflection >>point, but some bumps. I'm inferring this ATT the back end. It could be a lot of machine to machine communications, so that's kind of sets up this whole coyote and an edge discussion. And of course, that means more data. What can you tell us about how that's going to affect really the amount of data and how we use that data? >>The data explosion is extraordinary. I mean, we experience this as early adopters here at the table every day, and so no one's ever said, you know, my network is fast enough is good enough, secure enough. There's always that insatiable appetite now, given the connected world in which we live. And so it's not just the network speed it's the input output of the device. I mean, we have Leighton see that frankly, from these networks operates at the speed of the human brain, you know, in in milliseconds, in terms of input output on the network. And so that's really gonna change the user experience to when the way you do gaming or collaboration or video conferencing video calls and all these service is we use today will be much more tuned to how we live and work. >>So dial upto high speed Internet obvious Are you want? I'll update you say you go back. I'm also I know remember this stuff But that was a significant change. Obvious step change, really a step function. Exactly. But subsequent to that it was I could doom. Or but it was just so much more data and acts were flowing through the network that it really didn't change the experience a little bit. Maybe, actually, you know, be careful. I watched the Patriots game on the plane on the NFL app on the way out here, which could probably have done a year or two ago, but so that was that's goodness. But generally speaking, the experience is substantially similar. Will you said a 10 X before? Will the user actually see a difference like that kind of dial up to high speed step function? Or is it going to be sort of a slow roll? >>I think the user will see a big a big improvement because of the efficiencies of the network and the way in which data is kind of throttled and limited. Today, with three and four for G networks, I think more interestingly, is how businesses and enterprises and sm bees will consume. Five g. I mean, there are a lot of antiquated networks out there, whether it's legacy wired Network, D S. L. Whether it's, you know, crappy WiFi that we all experience in hotel rooms, five g has the opportunity to come in and really displace all of that legacy crap that that's in our networks and give users in those enterprises hotels, venues, a brand new experience. And when's the last time you had a bad hotel? WiFi, for the idea of, of getting rid of a legacy network and delivering those high speed service is from a public network. It's her Private networking is a really exciting opportunity for the carriers and, really, for the B two B enterprise. >>Well, the technology suppliers are pumped about their pumped and their >>look at their profitability, their revenue, their sales. Everything's up. >>Well, the thing is that that is, the carriers, like you say they have no choice but to remain competitive. They have to consume. They have to spend more >>on what a great time in the mobile industry. I mean to be a consumer of devices and service is, I mean, the consumers that businesses are winning in this march. >>So tell us about Mobile World Congress. What was the vibe? It was >>very buzzy. I mean, there were lots of Rhea World applications on display, whether wearable devices for health care and hospital T applications. There were examples of remote controlled autonomous shipping and autonomous trucking monitored, supervised with five G. There were examples of vehicle to vehicle communications for accident, safety purposes being deployed in the next generation of cars baked in, and so five. He's gotten very practical. Now it's like, Okay, we've built this network, we have silicon, we have software we have storage memory out of we deploy it so is very focused on deployment usage and an application. >>If you take that one of automotive, for example, if you're a god, health and life on your If you If you can't guarantee that you've got connectivity toe, what's the value wouldn't do? For example, wouldn't you prefer vehicle to vehicle direct communication, as opposed to going outside to some much faster? >>Exactly. Exactly. And there's a new technology called vehicle Be two extra people vehicle standards that are being baked so that that's not funny. It's based on the five of the family of standards, and so one of the technologies within the five G family is vehicle to vehicle. Qualcomm's doing some amazing work there. And once the automobile manufacturers baked that technology into cars, the car manufacturers can then build in vehicle avoidance, vehicle collision technology and so forth. >>So I'm worried that was some talk about a I right? I mean, lots of talk that mobile world Congress, you're gonna hear a lot about here. What about the ecosystem that's emerging to support five G? There's gotta be a whole value chain specialized chips. I mean, obviously, micron, you know? Yeah, you know, the >>whole supply chain has to come together and Micron powering all of these devices with memory and storage to the application developers to the O E ems to the network providers. And so that ecosystem is getting really baked, fully baked and and integrated. And that was on display at MWC, too. So all these things are coming together, and I think it's pretty exciting. As a long time skeptic like yourself. I saw some real world. >>I say, I'm excited about it. I just I'm just not holding my breath. Don't >>hold your breath. Not >>recommended weight. That's great, Evan. Thanks very much for coming in. Thanks so much. Appreciate your insights. Thanks so much. Thank you for watching. Keep it right there. But it will be back from Micron Insight 2019 from San Francisco. You're watching the Cube?

Published Date : Oct 24 2019

SUMMARY :

It's the Q covering We're back to Pier 27 in lovely San Francisco, Everybody. Thanks for having me. I mean, you live out here. Yeah, five g on the brain's s. So what do we need to know about five g? you know, as a industry observers, quite exciting. up toe, high speed Internet or, you know, it's gonna be interesting. The average user, I think we'll experience, you know, like a 10 x increase in their An ex stoked to get a 10 extra. I mean, if you look at how these networks are evolving, Isn't the rollout of this going to take a long time ago or 10 year horizon? of activity, whether it's, you know, indoor coverage in the Enterprise, whether it's, I mean, if you go to any you know, baseball, basketball, football game, Well, you know, And so, as you get your next Samsung, My understanding is it's, you know, no basis more distributed on. So if you think about the current radio which makes sense. But if you look at the network, it's you have to have a lot of device is very close to each in the The exposure to having a gap of some sort is pretty high. but the fact that we have first devices first silicon for software first networks. What can you tell us about how that's going to affect really the amount here at the table every day, and so no one's ever said, you know, my network is fast enough is So dial upto high speed Internet obvious Are you want? the opportunity to come in and really displace all of that legacy crap that that's look at their profitability, their revenue, their sales. Well, the thing is that that is, the carriers, like you say they have no choice but to remain competitive. I mean to be a consumer of devices So tell us about Mobile World Congress. I mean, there were lots of Rhea World applications on display, It's based on the five of the family I mean, obviously, micron, you know? And so that ecosystem is getting really baked, fully baked and and integrated. I just I'm just not holding my breath. hold your breath. Thank you for watching.

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Keynote Analysis | Micron Insight 2019


 

>> Announcer: Live from San Francisco, it's theCUBE. Covering Micron Insight 2019. (upbeat music) Brought to you by Micron. >> Hi, everybody, welcome to Pier 27 in San Francisco. My name is Dave Vellante and I'm with my co-host, David Floyer. And you're watching theCUBE, the leader in live tech coverage. This is our coverage of Micron Insight 2019, #microninsight. David, I love this show because, well, of course we're going to talk about Micron and memories and DRAMs and NANDs and all that techy stuff. We're also going to sort of set the tone on this day. It's a really thought leadership day and we talk a lot about AI and Edge and the big mega trends and superpowers, the cloud, mobile, that are really affecting demand and it all starts with data. So, Micron is a company that we're going to talk about and talk about in detail. But what are you seeing, David, as the big trends that are driving demand for bits? >> For bits. Well, let's start with the Edge that you were talking about. The Edge is growing and it's going to grow very, very strongly indeed. It's going to grow with smaller processes, it's the ARM processors at the Edge doing inference processing, capturing the data, and wanting to do that capturing of the data and the processing of that data as close to the origin of that data as possible. So memory and all of the, the NAND is moving out to the Edge itself. And it's going to be lots of smaller processes as opposed to the lots of big processes. >> Let me ask you a question. We've been following these markets for many, many years and, of course, when we started in the business it was all mainframe, and that was really what drove the consumption of data, and then the PC changed that. >> David: Took over, yep. >> And then that, you used to count markets. We used to do that all the time, and there was much more data going to the laptops and desktops, the Internet began to change that and of course, cloud sort of re-centralized a lot of the spending, and a lot of the buying power. Do you see, is it a pendulum swing again, is it that dramatic? Or do you see it as different? >> Like all big trends, the center still remains. So, the center now is cloud. Still mainframes is part of that cloud. That has to remain, and that is just much more economical for large-scale processing. That's the most economical. However, also the economics of it is that moving data is very expensive. It's very expensive in terms of the effort and it also, when you move data, you lose context. So, if you want the best context, and if you want to do things in real time, you want to process that data in real time as close to where it was produced as possible. So, yes, there will be a very big swing in the amount of processing and the amount of important processing that happens at the Edge. >> So, from the standpoint of things like NAND and flash, Steve Jobs changed everything when they decided to put flash inside of the iPhone. >> Actually not the iPhone. >> In the iPod, actually. >> iPod, yes. >> That drove massive massive, that was the beginning, the dam breaking, and what happened is that volumes went through the roof, cost went down, and that's really when you first predicted way back in the early part of this decade that NAND and flash would affect spinning disc, and it clearly has. Pricing maybe hasn't come down as fast as we thought because of supply constraints. But, nonetheless, it's happening. And now the prices are coming down more. You've seen somewhat of an oversupply in NAND. Prices have come down pretty substantially. And there's elasticity. Ever since we've been following this market, you've seen when prices drop, people buy more. At the same time, you saw like Pure Storage last quarter said, well, the prices dropped faster than we thought, it actually hurt our revenue. Because it just happened so fast in the middle of the quarter, that it hurt pricing overall for the subsystems, but nonetheless, that's the trend that we see happening. It feels like there's a new wave or a new step function of consumption going on with regard to flash. What are you seeing? >> Yes, flash was always about performance before, and there were two constraints to flash, in terms of its impact on the whole industry. The first was that the protocols that were used in flash were the old fashioned protocols that were used for HDD. Now, those have improved enormously with NVMe, et cetera, and those have got much, much better. So, that increases the demand for that flash. The usefulness of flash is now much better. And the second is, in terms of, that's high performance, there's high-capacity flash, and now flash is growing in two dimensions. It's growing in the number of layers, but it's growing from SLC to MLC to TLC to QLC in terms of the number of bits that it can pack into it. >> So, those all have cost implications on the cost per bit, obviously? >> Sure. Both of those are reducing the cost per bit, and making it available for different markets. So the capacity market, now as the prices come down, mean that it's going to take a bigger bite into the HDDs. In data center, it's going to become the norm just to have flash only. >> Micron's a little bit late to NVMe, but they're now hopping on board. Actually, you've made the comment to me in previous discussions, that they've actually timed things pretty well. >> Yeah. >> You kind of didn't want to over-rotate to NVMe. I know Pure was first, but Pure's a relatively small part of the marketplace. It seems like now everybody's going to NVMe. And basically what this does, as you pointed out, it eliminates a lot of the sort of older, slow, over head chatty protocols, and now it's like a bat phone right to the data. What are you seeing in terms of NVMe adoption? Is it now mainstream? >> Yes, we're predicting that in 2019 50% of the drives will be NVMe drives. That's a very rapid change. >> Let's up-level a little bit. We're talking about all of this geeky stuff down here, but what I'm interested in is why we need this. And the obvious question is there's so much more data now but it's also, AI. We talk a lot about the new innovation sandwich of being data plus AI plus cloud, combine those things together and that's really what's driving innovation. How real is AI? I presume we need all this stuff to be able to support these data-driven workloads, but how real is AI? It feels like it's pretty substantive. When we go to a lot of these shows, you hear about digital transformation and all these buzzwords and the Edge and IOT. 'Course, AI's one of the big buzzwords, but it does really actually feel like a superpower to invoke one of Pat Gelsinger's words. >> Yeah, it is. And AI could only operate if there was all that data available, so it's the availability of that data, because the algorithms and AI go back a long way. There's nothing new in that. But AI has now the availability of processing that data, large amounts of data, which makes it much more powerful. And now you're getting AI in things like a cellphone, the amount of AI that goes into recognizing your face is enormous. And it's now practical, everyday things are being done in AI, and it's going from being a niche to being just everyday use. And it's impact longterm is profound. It'll do all the jobs that humans do, many of the jobs that humans do, much more efficiently. Driving a car. It'll be better at driving a car than human beings are. >> Yeah, you see AI everywhere, you're right. Ad serving still stinks, but it's getting better. Fraud detection's getting much, much better. Email is now finishing my sentences for me. Right, you've noticed that in the last year or so. Basically say, oh, I like that choice, boom, I'll take it. And so as much as we hate autocorrect... And so those are some small examples, but what the industry likes to talk about is how it's changing lives, what it's going to do for healthcare, autonomous vehicles. Those are some of the big-picture items. >> David: Really big things. >> Which really haven't kicked in yet, just in terms of, or have they? In terms of consuming demand, for things like DRAM and NAND? >> It's relatively small at the moment but it has the potential to be very large, obviously. >> Dave: Go ahead, finish your thought. >> Because in the next 10 years we're going to see automated cars, it's going to be in pieces. You're going to have the trucks going first, and then other cars later. >> I know you're fairly sanguine and optimistic about autonomous vehicles, I know there are a lot of skeptics out there that talk about, we don't have enough data and we'll see, but we'll talk more about that. But I want to talk about Micron a little bit. Micron's a company, last year they were a $30 billion company, they got $23 billion in revenue this year so dramatic drop in revenues. And that was really due to the change in the supply/demand dynamic. Now, historically, when these things happen the stocks of these companies would just, you could predict it, you'd say, okay, time to sell, 'cause here comes the over-supply. And then when they hit the bottom, time to buy. Micron's done an amazing job of sort of steadying that. Managing its demand and supply balance. Also, obviously doing share buybacks that help the stock price, but the stock price has held up pretty well. So Micron's now a $23 billion company, last year they threw off $17 billion in free cash flow, this year, 13 billion. But still, well over 50% of their revenue's going back to free cash flow, which is quite large. Their market cap's 51 billion, so they're trading at a 2.2X revenue multiple, which is very strong. And they've got a 30% gross margin, right? The PC business, think about that. The DRAM, this is a good business, right? That's a nice business, because they don't have a giant direct sales force, so they don't have that cost, it's all through OEM. It's a fairly efficient business, and they've managed it pretty well. Your thoughts on Micron as a company. >> Yes, they have. They've managed the timing of every new release very well indeed. If you go too early, you over-rotate, then you are struggling to get that out. The costs are higher, and the people who are selling the previous generation are going to do better. But they've always timed it perfectly. >> Yeah, now they're facing some challenges. I talked about the supply/demand imbalance, but they're managing that. China, the tariffs hurt them. Huawei, was a big customer. They can't sell the Huawei anymore. China coming after companies like Micron, really going after consumer flash, building fab capacity to begin with, and then eventually China is going to aim at the higher value enterprise. What are you seeing there? >> I agree with you. They've had to rotate because of this problem with the tariffs that have been put on China. So, what's the reaction? They're going to have to invest. And that, long term, is good news for consumers and good news for everybody else, but it's going to be bad news for other people in the business. >> So, a bunch of announcements today. We can't talk about it, 'cause they're not public yet, but you're going to see some SSD stuff coming out. Maybe some acquisitions announced, you might see some other things around 3D XPoint, which is something that we really haven't talked much about but we will, I know your thoughts on that are it's still kind of niche. Remember the HP Memristor, right? Which is, nobody talks about that anymore. But now Micron's in a different situation. They'll figure out, okay, where that fits, but it's still a niche in your view because it doesn't have the volume. But we're going to be talking about that stuff. But, again, up-leveling the conversation to some of those big mega trends, those superpower drivers, data, AI, IOT, and the Edge, and some of the things that are really driving change, in not only industry but also our lives. So, David, appreciate the insight. David and I will be here all day today. You're watching theCUBE from Micron Insight from San Francisco. We'll be back with our next guest right after this short break. (upbeat music)

Published Date : Oct 24 2019

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Rob Lee, Pure Storage | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering your storage. Accelerate 2019. Brought to you by pure storage. >> Hi, Lisa Martin with the Cube. Dave Ilan Taste. My co host were at pure Accelerate 2019 in Austin, Texas. One of our Cube alumni is back with us. We have probably the VP and chief architect at Pier Storage. Rob. Welcome back. >> Thanks for having. >> We're glad you have a voice. We know how challenging these events are with about 3000 partners, customers press everybody wanting to talk to one of the men that was on the keynote stage yesterday for announcements came out really enjoyed yesterday's keynote. But let's talk about one of those announcements in particular Piers Bridge to the hybrid cloud. >> Absolutely, absolutely. Yeah. No, I mean, I think it's been a really exciting conference for us so far. Like you said, a lot of payload coming out, you know, as faras the building, the bridge of the hybrid cloud. This has been, you know, this has been I would say a long time coming, right? We've been working down this path for for a couple of years. We started by bringing some of the cloud like capabilities that customers really wanted and were able to achieve into the cloud back into the data center. Right. So you saw us do this in terms of making our own prem products easier to manage, easier to use, easier to automate, you know. But what? Working with customers of the last couple of years, you know, we realized, is that, uh as the cloud hype kind of subsided and people were taking a more measured view of where the cloud fits into their strategies, what tools it brings. You know, we realized that we could add value in the public cloud environment, the same types of enterprise capabilities, the same type of features rich data service is feature sets things like that that we do on premise in the cloud. And so what we're looking to achieve is actually quite simple, all right. We want to give customers the choice whether whether customers want to run on premise or in the cloud. That's just a choice of we wanted. We wanted to make an environmental choice. We don't want it. We don't wanna put customers in a position where they have to make that choice and feel trapped in one location another because of lack of features, lack of capabilities. You know, our economics on DSO the way that we do that is by building the same types of capabilities that we do on Prem in the cloud giving customers the freedom and flexibility to be agile. >> But, you know, you mentioned economics and you were talking from a customer standpoint. I wanna flip it from a from a technology supplier standpoint, the economics of a vendor who traditionally cells on Prem. You would think would be better than one in the cloud. Because you gotta you pay an Amazon for all their service is or I guess, the customers paying for it. But you kind of saw your way through that. A lot of companies would be defensive on. I wonder if you could add any comment. Yeah. No, I mean so So, look, I think >> the >> hardware is only one piece of it, right? At the end of the day, you know, even our products on Prem are really they're really priced for value. Right? There were delivering value to customers in our capabilities are ease of use or simplicity. The types of applications and work close to being able. Um, and basically, everything I just said is pretty much driven by software features by bringing those same capabilities into the cloud, you know, naturally, we you know, naturally that most of that work is really in software, you know, And then, as faras comparing the economics directly of on Prem versus Cloud. You know, it's it's really no secret as the industry's gotten Maur. Understanding that, you know the cloud isn't isn't the low cost option in a lot of use cases, right? And so, rather than comparing apples to apples on premises cloud either on performance or economics, our goal is really to build the best products in either environment. So if a customer wants to run on Prem wanna build the best darn products in that environment, the customer wants to run in the public cloud. We want to build the best darn product for them in that environment on dhe. Increasingly, as customers want Thio use, both environments hand in hand, want to build the right capabilities to allow them. TOC mostly do that >> Well, I think it makes sense because, as you know, we're talking to some customers. Last night he asking what they have in their data center. And they got a lot of stuff in the data center. To the extent that a company like pure can say, OK, you've got simple, fast et cetera on prim. And we've now extended that to the cloud. Your choice. They're going to spend Maur with you than they are with the guys that fight that. >> Yeah, absolutely. And, you know, I think if you look at our approach and how we've built the products and how were, you know, taking them to market? We've taken a very different approach than some of the competitive set. You know, in some ways, we've really just extended the same way that we think about innovation and product engineering from our existing on prime portfolio into the cloud, which is we look for heart problems to solve way take the hard road, we build differentiated products. Even if it takes us a little bit longer, you can see that, you know, in the product offerings, right? We've really focused on enabling tier one mission critical applications. If you look at the competitive, said they haven't started their their reason why we did that. All right, is we knew that you know, we had customers telling us, like if if you're a customer and you want to use the cloud and you want to think about the cloud is a D R site well, when something goes wrong and you two fell over duty, our site, you you need to be sure that it works exactly the same way there as it did on problem. That's everything from data service is data path features to all of the work flows. An orchestration to go around it because when your primary site goes down is not the time when you want to be discovering that. Oh, there's a footnote on that future and it's that's not supported in the cloud version, that sort of thing on dso you know that, Like I said, you know, the focus that we've put on the product development we've done towards Cloud Block stores really been around creating the same level of enterprise grade features on enabling those applications in the cloud as we do in private. >> You know, we don't make the Amazon storage. We make the Amazon storage better. What's that commercial? Essentially what? That's essentially >> what we've done You know, the great thing about that is that we've done it in close partnership with Amazon, right? You know, we had Amazon on stage yesterday on day, were talking a little bit about that partnership process. And ultimately, I think why that partnership has been so successful is we're both ultimately driven by the same thing, which is customer success. All right. In the early days of working with Amazon as we started coming up with the concept of club block store and consulting them on, we're thinking about building it this way. What do you think? What service is should be, You know, should we leverage and m in eight of us to make this happen? It became pretty clear to them that we were setting out to build a differentiated product and not just tick off check boxes on dhe. That's when they their eyes really okay, way. We really would like you to do a differentiated product here. >> Hey, if this takes off, we're gonna sell all the C two at three. >> What are some of the things Sorry day that you've been with here about six years? What are some of the things that have surprised you pleasantly that the customers have catalysed from an architecture perspective that customer feedback coming back t your team and the and the guys and girls engineering the product. Customers are demanding a certain thing that maybe wasn't something that was an internal idea but really was catalyzed by customers anything that just really I think it's very cool. Very surprising. >> Yeah. No, I mean, I think I think a >> couple of things. I think personally one of the things that surprised me was, you know, when I joined Pure in 2013 you know, we're all we're all about simplicity, right? You talk to cause who I think you had on the show earlier. You know, in the early days who tell you our differentiators gonna be simplicity and I got to say when I first joined the company is a little skeptical is like All right, I get it. Simplicity is a thing. Is it really a differentiator? I very quickly was surprised based on customer feedback that no, it really is very, very meaningful on. And that's something that we take all the way through Engineering. Write everything down, Thio how we design features and put them in the user interfaces. If there's, you know, there's an engineer that wants to put a configuration hook or a knob or ah on option in the user interface way kind of stop and say, Well, G, how would you document that? How would you suggest the user make a decision? Tea set that value will describe and say, Okay, well, g, we can make that decision, can't we? Right? Like, why don't we just want we just make it simpler And so that's been That's been a big surprise, I think, from a customer catalyzed, uh, point of view. What I'd say is we've been really surprised at a lot of the use cases that the flash blade product has been put into play for. And, you know, I think a I was one of them when we when we first set out, we had really targeted Flash played at addressing a segment of the commercial HPC Chip Design Hardware Design software development market. Andi is actually a set of customers, very large Web property customer that came to us with an A I use case. They said, Hey, you know, we've got a ton of data video images, uh, text postings. And we want to do a lot of analysis of this. All right, I want to do a facial recognition. We want to do content and sentiment analysis. We've got the Jeep use. We think you guys have the right storage product for that, and that's really that's really taken off. And that was very much a customer driven area. We >> talked a little bit about that within video yesterday. About some of the customer catalyzed innovation where a is concerned. >> Absolutely. What do you see is the critical technical skills that pure needs in the next decade. I mean, you're five. Correct? Remember, you can't have a networking background. Internal networking, I guess of you got guys from Veritas, right? Obviously strong software file system. What do you What do you see is the critical skill. Yeah, that's >> a good question. You know, we have a very diverse team, all right? We we in engineering typically higher and look for people with strong systems, backgrounds that are willing to learn and want to solve her problems. We, you know, typically haven't hired very specific domain areas myself, my doctor, and is in language run times and compilers, Oh, distributed systems so a bit all over the map, You know, What I'd say is that the first phase of pure the first kind of decade was really about reinventing the storage experience on for me. I look at it as taking lessons from the consumer experience, bringing him into the storage on Enterprise World. Three iPhones, example. That's used a lot. There's a couple of examples you can think of. I think the next phase of what we're trying to do and you heard Charlie talk about this on stage with a modern date experience is take some lessons from the cloud experience and bring them into the enterprise. Right? So the first phase is about consumer simplicity for a human think the next phase is really about bring in some more of the cloud experience for enabling automation and dev ops and management orchestration. >> So what kind of work? A long, long, lot of work to do to get we envisioned this massively scalable distributed system where you have that cloud experience no matter where your data lives, that's not there today, Um, and you don't want to ship your date around, it'd be too much data. So you're on a ship metadata and have the intelligence tow. Bring the compute to that. That data. >> What do you >> got to do? What's the work that you have to do to actually make that seamless? That there's that over word overuse word again. It's not seamless today. Yeah, >> so? So, look, I mean, I think there's there's a lot of angles to it right on. And we're gonna We're gonna work our way there to your point. You know, it's not there today, but, you know, you're you're starting to see us lay the groundwork with all the announcements that came out today, right under the umbrella of Hey, we want to end up creating more portable, more seamless, more agile experience for customers. You can see where, as we bring Maur storage media's into play different classes of service, different balances of performance and cost, bringing those together in a way so that an application can use them income in the right combinations, you know, bring a I into play to help customers do that seamlessly and transparently eyes a big part of it. You can see multiple location kind of agility that we're bringing into play with Claude Block >> store >> enabled, like loud snap and snap shot mobility. Things like that on Dhe. Then you know, I think, as we move beyond the block world and way look att, what we can able with applications that sit on top of file on object protocols. There's a lot of, ah, a lot of greenfield there, right? So you know, we think object storage is very attractive, and we're starting to see that as the application vendors, right, as the applications that sit on top of the storage layer are really embracing object storage as the cloud native storage interface, if you will, that's creating a lot of, ah, a lot of, uh, you know, a lot of ways to share data, right? We're starting to see it, even within the data center, where multiple applications now are able to share data because object storage is being used. And so, like I said, there's a lot of angles to this right. There's there's bringing multiple discreet A raise together under the same management plane. There's bringing multiple different types of storage media a little bit closer together from a seamless application mobility perspective. There's bring multiple locations, data centers, clouds together from a migration a d R perspective. And then there's, you know, there's bringing a global name space type of capability to the table, so it's a long journey. But you know, we think it's the right one. And you know what we ultimately want to do is, you know, have customers be able to think about, be ableto provisioned, be able to manage to not just an array, but really more of like an A Z, right. I want a pool. I want it to be about a fast. But you know, I'm willing to pay about yea much for it, and I need this types of data protection policies for it. Please make it happen >> and anywhere do you So you see, it is technically feasible to be able to run any app, any workload on any cloud or on Prem without having a re compile the application, make changes to the application. That's what I really kind of meant by Seamus that you see that as technically feasible in the next called 5 to 10 years, I'll give you I think >> I think it'll take a long wait a long time we'll get there. And I think, you know, I think it'll depend on the application. All right. I think there are gonna be some combinations that look. I mean, if if you have a high, high frequency, low latent see trading database, there's physical limitations, you're not going to run the application here and put the storage in the cloud. But if we if we step back from it, right, the concept, Yeah. I mean, I think that a lot of a lot of things are becoming possible to make this happen, right? Fastener networking is everywhere. It's getting faster application architectures and making it more feasible. You know, the media costs and what we're able to drive out of the media are bringing a lot a lot more than work leads to flash A eyes is coming into play. So, like I said, it's gonna be different on the on the application. But, you know, I think we're entering a phase where, you know, the modern software developer doesn't wanna have to think too hard about where is you know where physically what six sides of sheet metal is. My dad is sitting on. They want to think about what I need from it. What do we need from in terms of capacity, what we need from it in terms of performance, what we need from it in terms of data service capabilities. All right, ends, you know, And I need to be able to control that elastic Lee. I need to be able to control that through my application through software, and that's kind of what we're building towards. >> Last question, Rob, as we wrap up here, feedback that you've heard the last day and 1/2 on some of the news that came out yesterday from customers, analysts, partners. >> Yeah, you know, I'd say if I were to net it out. I think the one piece of you, Doc, we've gotten this. Wow, you guys have a lot of stuff on. It's really nice to see you guys talking about stuff. It's available today, right? That >> that's a >> lot of eyes on that screen. And, you know, I think I had a KN analysts say to me, You know, this is it's really refreshing. Thio kind of See you guys take a both you know, the viewpoint of the customer. What you're delivering the customer, what you're enabling on then be, You know, I got a lot of tech conferences and I hear a lot about, like, way off in the future. Envisioned Andi feedback we got was you guys had a really good balance of reality today. What, You're helping customers today? What's available today to do that? And enough of the hay. And here's where we're headed. So >> we actually heard the same thing. So good stuff, right? Well, congrats on the 10th anniversary, and we appreciate you joining us on the Cube. We look forward to next year already in whatever city. You're gonna take us to >> two. Thanks a lot. >> All right. For day, Volante. I'm Lisa Martin. You're watching the Cube. Thanks for watching.

Published Date : Sep 18 2019

SUMMARY :

Brought to you by We have probably the VP and chief architect at Pier Storage. We're glad you have a voice. Working with customers of the last couple of years, you know, we realized, is that, But, you know, you mentioned economics and you were talking from a customer standpoint. At the end of the day, you know, even our products on Prem are really they're Well, I think it makes sense because, as you know, we're talking to some customers. All right, is we knew that you know, we had customers telling us, like if if you're a customer and We make the Amazon storage better. We really would like you to do a differentiated product What are some of the things that have surprised you pleasantly that the customers have in the early days who tell you our differentiators gonna be simplicity and I got to say when About some of the customer catalyzed innovation where a is concerned. What do you see is the critical technical skills that pure needs in I think the next phase of what we're trying to do and you heard Charlie talk about this on stage with a modern date experience scalable distributed system where you have that cloud experience no matter where your data lives, What's the work that you have to do to actually make that seamless? but, you know, you're you're starting to see us lay the groundwork with all the announcements that came out today, So you know, we think object storage is very attractive, and we're starting to see that in the next called 5 to 10 years, I'll give you I think And I think, you know, I think it'll depend on the application. of the news that came out yesterday from customers, analysts, partners. Yeah, you know, I'd say if I were to net it out. And, you know, I think I had a KN analysts say to me, and we appreciate you joining us on the Cube. Thanks a lot. All right.

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Day 1 Kick-off | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering your storage. Accelerate 2019. Brought to you by pure storage. >> Welcome to Austin, Texas. This is the Cube. Live at the fourth annual pure accelerate. I'm Lisa Martin with David, Dante, Dave or in Texas, >> Texas again. >> Austin, Texas. Very interesting venue for this fourth annual hear stories. >> A lot of construction, >> music, a >> lot of music. >> So we just came from the keynote and news announcements, customers on stage. But the first thing to point out is, this is here is about to celebrate their 10th anniversary. Charlie Giancarlo, CEO and chairman who's coming on the program with us, and just a few minutes talking about what they have innovated and delivered these 10 X improvements and 10 years kind of this overnight success in 10 years and what's coming? What was with the things that really stuck out at you, Nicky Note. >> Well, first of all, ironically, this is the 10th year of the Cube, not our 10th anniversary, but it's the 10th year of doing the Cube. And so our fourth year, I think it's pure accelerate about what 3000 people here, >> you know, the keynotes >> pure was laying out what their vision is of the modern data experience and that I felt like the keynotes least there were sort of, ah, speed date of what's coming. There was a couple of major announcements that we'll talk about, >> Uh, but >> they really are trying to differentiate as the modern storage company turn a deep position. The competition, as the old guard is to use this term that Andy Jassy uses pure, didn't use that term. But they really talked about it's time to go Modern. And so they were an overnight success. It took him 10 years, was one of the comments that was on stage. So I think this is worth pointing out. A couple of things. I mean, let me lay out. Sort of my thoughts on Pure is a company. They were the only storage company Ah, in the past. Let's call a decade to reach what I'll call escape velocity. They achieved a billion dollars a couple years ago. They're doing their due about a billion and 1/2 on a trailing 12 month basis. They'll do 1.7 billion this year and evaluations about 4.5 billion. So they got a a three ex valuation in that fluctuates. That's pretty good for a storage company. Billy on Lee major storage company. That's really growing rapidly. They got 28% growth. I did a breaking analysis on Lincoln, and I'll just share with you some of the numbers. Dallas flat at 0%. So Del is actually gaining share with no growth has got a scary NetApp minus 16% in the quarter H P E minus 3% IBM minus 21%. And so it is pure A 28%. So they're really crushing it in terms of growth. They've also got a 69% gross gross margin, even if it's in its heyday. E emcees gross margins weren't that high, you know. They were in the sort of mid sixties, and so, and they've also got a good balance sheet. About a billion dollars in cash A little. A little more than that, they got some debt. They're shifting their model to a deferred revenue model. Now the only thing is, you know they're growing much, much faster than the competition. But they're throwing off a lot less cash because they're much smaller. Just as an example, they probably throw off 5 to 6% of their revenues in cash. Netapp probably throws about 23% of its revenues, often catch the big Delta there, so the point is long winded. But but pure storage is in growth mode. And until the market rewards more consistent with a cash flow, they're gonna, I think, stay in huge growth mode. >> There was a great analysis. Dave and I saw an analysis that you did with some spends data, just a couple of your reverence. A little bit of that. There's there seems to be a tailwind behind here you mention the 28% wrote that they announced in Q two, and some of the things that also they talked about were there. Adding about in Q two of F Y 2020 about seven net new customers every business day, adding about 450 new customers just in that quarter. Like you said, 3000 folks expected here today. The momentum is behind them, but they're also a company of firsts. You talked about this a number of times. The first, with all flashed the first with envy me on the back and a couple of additional firsts announced today. Talk about the as a service model and how that youth, in your opinion, you think might continue that trajectory that they're on. >> Yes, so basically pure laid out today, said that vast majority are Pouliot Portfolio is gonna be available as a service. That's the cloud consumption mall is important because pure has about $600 million in deferred revenue, largely coming from their evergreen service. But there they are, slowly shifting their model to a subscription model. It's gonna be very interesting to see how that plays out. Um, we've seen a number of companies do a tableau in Adobe kind of pulled the band Aid off and did it Splunk has taken years to do. It will be interesting to see how how pure goes. For that. I'll >> bring it >> back to the cloud up yours largely an on Prem storage company. That's where most of the revenues come from. But we heard the gentleman from Amazon today. I think it was E ethan whiner, not Ethan, anyway, Mr Whiner, he said. That gardener did A survey last year showed 88% of customers said they have a cloud for a strategy, but 86% of those customers continue to spend on prim. So here you have the cloud. Amazon gorilla wants everybody to go to the cloud pure would much rather they make much more money on Prem? But they realize customers air pulling them in. So they have to move to that as a service model. One of the interesting things that pure is done, which, you know, that's not really a first. But it certainly is for the large storage companies they've announced. Ah, block storage on AWS. So basically what they're doing is they're taking the pure experience. It all looks like pure software, and they're front ending cheap s3 storage from Amazon with E. C. To compute instances, and they've architected using Amazon service. Is this basically a block storage array in the cloud so Amazon gets paid, pure, gets paid? It's a little bit of a premium, but you get higher availability. You get great right performance and you get the pure cloud experience pretty interesting strategy, >> and they're talking about it really as this. This positioning it rather as a bridge, a bridge to hybrid cloud. This numbers that the Amazon gentlemen, share that you mentioned Gardner were really interesting both sides recognizing there's a forcing function there and that forcing function is the customers from the enterprise to the small business who need to have data available immediately wherever it is people to extract this insights from it quickly so that those companies, whether it's a capital one or a Delta Airlines or a smaller organization, can act on it quickly to Dr Competitive Advantage. Same kind of challenge that your storage has. But really that forcing function of the customer, clearly bringing the giant AWS together with yet another story >> so pure as they say reached escape velocity. They and Nutanix were the only on a new entrance that reached a billion dollars Nutanix. I really don't consider a storage company. They're kind of hyper converged. And the way they did that as they drove a truck through E emcees install base with flash. So they were the first within all flash array. Maybe maybe they weren't the first, but they were the first to really drive it. They hired a bunch of DMC sales reps. They knew where all the skeletons were buried and they really took out a lot of old Symmetric Se's and Claire eons and V. Max is and all the old sort of GMC install base, and that helped them catapult their way there 1st 10 years. Now they got to do that again. They got to get to get They're on their way to two billion. But how did they get to five billion? Um, and and so the way they do that is they have to expand their tam. I mean, we'll talk to Charlie Jean Carlo about this. My feeling is a big job of the CEO is to expand the Tamil. How do they do that? They go after new workloads like a i. They go for cloud. They go from multi cloud. These are all very large markets in which they don't participate. Data protection. They'll partner with Lex, Kohi City and Rubric and Beam to to have data protection software running on their flash. A raise with very, very fast restores. That's something that's taking off. It's gonna be really interested in seeing as they say, they've got this subscription model that's coming in. They've got all this deferred revenue that in a way, it's going to slow him down a little bit just from an accounting standpoint, cause when you recognize deferred revenue, you recognize that, you know over 12 months over 36 months, so that's a little bit of a transition. The other thing that pure is facing in a tactical basis is Nande pricing. It's like this countervailing effects nan pricing is coming down, which means lower prices, lower costs but also lower revenue. But at the same time, it becomes more competitive with spinning disk. This is something else. We'll talk to Charlie Jean. Cholera right about it opens up new markets. So this tam expansion is critical for pure in terms of driving this modern data experience into these new workloads and fighting the competition, the competition is not sitting still. All those companies that I mentioned the H P ease, the the Delhi emcees, et cetera, are basically taking a page out of your swords narrative, talking about the cloud experience, talking about, you know, flexible pricing models, building cloud products on prime and hybrid cloud and multi cloud. So it's hard sometimes for customers to squint through that. And really, no, I guess the bottom line, the last thing I'll say is pure. Doesn't have as many feet on the street is these other guys. So it's gotta leverage the channel increasingly, and that's how it gets beyond two billion on its way to five billion. >> And that was one of the factors that they attributed the second quarter. 28% year on year growth is to not just innovation, but also to the channel. So they've done a good job of really pivoting. There's large enterprise deals to be covered, direct and then bringing in the channel for those smaller mid size business customers. Adding a lot of momentum in cute to you mentioned the nan pricing that in some of the political climate with the start of China, most of their businesses in the Americas so they're not facing as many of those challenges. So they did lower guidance for the rest of it is >> the second time they've >> lowered 20. However, they kind of attributed that thio the nan supply oversupply and they say happy Matt to flatten out quickly, say they're >> not worried about the macro. I mean, look, if if the economy is good and is booming and people are spending money on cap ex. That's good for even a high growth company. They're basically positioning to the street that if if the economy does turn down and there's a softness at the macro, they'll actually gain share more rapidly. Which, by the way, is probably true. But look at the rising tide lifts all boats. Nobody wants to see Ah recession. Having said that, well, it's interesting. When you saw Pure Lower, its guidance stock took a hit, and then net app, I'd be him. All these other company you have to see a deli emcee they announced in the market said, Wow, pure must be doing really well compared to these other guys. So it's come back in a big way. My opinion pure is going to in the e. T. Our data shows this from a spending intentions Pure is going to continue to gain share at a much, much more rapid pace of the other. The other guys, from a product standpoint, delicacies consolidating its product portfolio, trying to lower its cost. H. P E is really focused on limbo. IBM needs a mainframe product cycle to get back going, Ned APS facing its challenges and its kind of tweaking its go to market model. So all these other companies air dealing with sort of some structural changes. Where is pure is like put the put the foot on the gas and accelerate no pun intended. And so I think they're gonna continue to gain share for quite quite a number of quarters. >> I want to talk about sustainability before we break. And one of the things that Charlie talked about on his keynote is in terms of the modern data experience, he said. It was three things. It was simple, seamless and sustainable, an inch sustainable. You really started talking about the evergreen model that they launched a while ago that seems to be really sticky with organizations. He also talked about sustainability is a lot of other organization I need to adjust in terms of, you know, waste and carbon emissions and things like that. But I'm just curious, since Pierre is much smaller than the competitors that you mentioned and a lot more focus, obviously all in on flash. Where does the evergreen model, in your opinion, give them that tail winter? That advantage? >> Well, the Evergreen model was first of all brilliant marketing strategy and a business strategy Because if you think about the traditional storage vendors, they make so much money on maintenance, they would never have done this unless pure force them to do it. Because they're making so much cash on the maintenance. You know, it's it's you. You put the storage array in and we're just gonna charge you maintenance. And if you're not on the maintenance contract, sorry. You don't get all the software upgrades, everything else. So it's just this, you know, this lock in strategy, which is work brilliantly for two decades pure, comes along and says, Hey, where? Software driven. We're gonna allow you to get all the modern software. As long as you're got a subscription with us, we'll swap out your controller for free. You know, the competitors hate that. There's all kinds of nuances and stuff, but it worked, and customers love it. And so it's very strong, and it's a fundamental as they said, they got $600 million in deferred revenue, largely from that evergreen model. So they, you know, Charlie mentioned first for non disruptive upgrades. First for cloud management, first for a I ops first for always on que Os first with always on encryption, and if they're really the first, we're probably the first big company. They got a lot of attention there. Last thing, it's it's a four big announcements today. There's a I ready infrastructure, airy. They're doing some stuff they were first to announce with video. You know, a year or so ago, they got cloud offerings. Ah, block storage for AWS. And they've got clout Snap for Azure, which is actually pretty hot. It's backup on Azure, and they got product extensions. They got cheaper flash with a flash or a C for capacity. And then they have extended their all flashy raise their flash played etcetera with storage class, memory and and storage memory. And in this, this as a service model. Those are really the four big announcements that were gonna dig into all this week. >> We are, and we're gonna be talking with This is a great event. Two days. The cube is going to be here. We have seven pure customers to talk to you that I think kind of a record, at least in my cube experience of the last >> AWS always puts a lot of customers up too. You know. All >> right, well, there's no better validation than the success of a brand, whether we're talking about Evergreen or their first or the reaction of the market to bringing flash down to satya prices. So excited to dig into customer stories with you, Dave. Course we'll talk to some partners who got c'mon slung Cisco somebody else and probably forgetting. And, of course, some of the pure, exactly gonna be exciting two days with you and looking for two days >> looking forward to at least a great >> all right stick around. Dave and I will be right back with our first guest, Charlie Giancarlo, chairman and CEO of Pier Storage. Stick around, come back Mawston in just a minute.

Published Date : Sep 17 2019

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Brought to you by This is the Cube. But the first thing to point out is, this is here is about to celebrate their the Cube. I felt like the keynotes least there were sort of, ah, speed date of what's coming. The competition, as the old guard is to use this term Dave and I saw an analysis that you did with some spends data, That's the cloud consumption mall is important because pure has about $600 million So they have to move to that as a service model. This numbers that the Amazon gentlemen, share that you mentioned Gardner were really interesting both My feeling is a big job of the CEO is to expand the Tamil. Adding a lot of momentum in cute to you mentioned the and they say happy Matt to flatten out quickly, say they're Where is pure is like put the put the foot on the gas and accelerate no You really started talking about the evergreen model that they launched a while ago that seems to be really sticky You put the storage array in and we're just gonna charge you maintenance. We have seven pure customers to talk to you that I think kind of a record, You know. of course, some of the pure, exactly gonna be exciting two days with you and looking for two days Dave and I will be right back with our first guest, Charlie Giancarlo,

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Charlie Giancarlo, Pure Storage | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering your storage. Accelerate 2019. Brought to you by pure storage. >> Welcome to Austin, Texas. I'm Lisa Martin at Pure Accelerate 2019. This is the fourth pure accelerate. I'm here with my co host, David. Dante and David are pleased to be welcoming back to the Cube, the chairman and CEO of Pier storage. Charlie Giancarlo. Charlie, Welcome back to the Cube. >> Thank you. Such a pleasure to be here >> already. Getting loud on the keynote. Just rapping about 3000 folks here. Standing room only. We just came from the keynote. Something symbolic. Besides, the location of this event is that you are just about to celebrate the 10th anniversary of pure storage >> of our founding. October 1st. >> Yes, just around the corner. Tremendous innovation. As you say it. Overnight success in 10 years delivering 10 X and prevents us a little bit of a preview about what you shared in the Kino. What's to come in the next 10 years? >> Exactly right. It is wonderful to be able to sell. They celebrated birthday and able to talk about what you've delivered over the 1st 10 years. But it also gave us the opportunity to really say Okay, what's the second decade going to be about? What is it gonna be like? And way were planning not only for this, but for the year that we were gonna put in place of development. We said, Well, you know, we've brought a lot of things to storage and to the storage array. We made it much simpler. We made it upgradeable, non disruptive Lee, meaning that customers would have a continuously new product in their environment. Andi started to bring it into the cloud. And we said, You know, for our second decade, we want to transform the entire storage experience. We don't want it to be about boxes and a raise. We wanted to be about a storage system for the entire enterprise. That's multi protocol, multi cloud, multi tearing or what we call storage classes and entirely automated so that when an application calls for storage, service is it's delivered automatically without humans getting involved. That is completely as a service consumed as a service, delivered as a service entirely automated in the back end. So this is the goal that we have for our second decade. We think we're going to deliver it over the next several years. But of course, for us to go down the entire customer journey is a great mission for us for next decade. >> So in terms of, you know, I don't want to make it sound like the first decade was easy because you were really the only all flash array company. Thio reach escape velocity and many. But at the same time you caught DMC flat footed. You drove a truck through their install base and obviously the rest is history. I feel like the main job of the CEO is too. Is Tam expansion, right? You're focused on that. There's a I there's new workloads. There's the cloud, there's multi cloud. And in your entering new territory now, yes, maybe no. Guys like eight of us, they're not flat footed, right? You've got Europe against Google and Cisco and Microsoft in the multi cloud arena. But you're a specialist on one. If you could talk about your vision in terms of tam expansion, >> thank you very much for that question. The TAM expansion really is following where solid state takes us. You know, we've gone from a world that was where believe it or not, most computers still had mechanical systems operating them. It's sort of like having a mechanical calculator rather than Elektronik calculator, right? We had mechanical discs in our computers literally spinning rust, right? And it's only been in the last decade where a semiconductor, you know, where solid state has taken the place of that called Flash, right? Well, as that continues to get less expensive, we now can bring not only flash performance into disc economics, but more importantly, now we can finally have modern software that is driving the need for having greater flexibility with our data. As data grows it. Now we say it has gravity. That is, it gets heavy. It gets hard to manage hard, hard to move between different environments. And now a lot of infrastructure operators are spending much more time managing their data, managing the storage systems for their data than they are managing anything else in the data center environment. We want to eliminate all that. We want to automate all of that, you know, on the theme of decades. Two decades ago, every application had its own individual communication stack. There were dozens of different protocols and a dozen different networks in every company. One decade ago, every application had its own custom hardware stack and custom operating system stack. Well, today there's one network. It's called the Internet. Today, everything, every application, every server is virtualized, allowing mobility. And yet storage is still static way want this decade a bit to be about making storage and data dynamic and really responsive to the needs of the application environment? >> So >> what if you >> could compare this opportunity to some other mega trends that you've been part of? You were there in the early days of wireless when nobody wanted to buy wireless saw the I P changeup. People think the minicomputer was killed by the microprocessor in apart. It was, but it was I p. It was destroyed. Many computer everybody had their own networks. >> Where do you >> put so that the trend that you're after? How do you compare and what are your expectations? >> I think it's an analogous trend, and it's you know, this long term trend of vertical, whether it's vertical industries or vertical technology's going to becoming horizontal. So let's just give a couple of examples again. Networking was tightly tied to the application, and every application had its own network and its own set of protocols right that was vertically tied. Now networking is horizontal. It's all I P. Right again, we'll go back to applications. Applications had a vertical stack. The entire stack hardware and software was tied to specific application today that's been made virtualized and therefore horizontal. You could move applications among different servers. Storage is still vertical. It's still tied very tightly to the to the rack. And there are a lot of good reasons for that. You needed a high speed interface. High speed networking didn't exist. Disks were slow. They could only support one application at a time, with solid state that no longer exists. So now weaken, make storage free. We can make it ah, horizontal layer rather than tightly tied to any individual application. And that's what the next decades gonna be about >> Business leaders today, I feel there's so much more open than when we started in this. In this industry, where you know the famous line about Ken Olsen, Unix is snake oil and those that you old enough to remember that business leaders today they recognize the trend is your friend right. So gentleman from AWS at 88% of the customers and a gardener survey said their cloud first, but 86% are still spending on Prem. Right In the old days, when I said I'll keep it on Prime and Amazon so we'll keep it in the cloud. And yet you guys, customers, they're sort of forcing you to come together. Yes, I wonder if you could talk about that dynamic and specifically your cloud strategy? >> Absolutely So our cloud strategy is really quite simple. We want to make the cloud and every cloud appear to an application developer to be the same as it is on Prem. With all the advanced service is the advanced applications. It interfaces the same AP eyes because largely applications have been especially primary to your applications have been developed for with on Prem interfaces and on Prem service is the cloud, while wonderful from the standpoint of being able to be dynamic, does not have sophisticated service is for data. And so by making it appear to be the same to the application into the developer on premise in the cloud, it just makes the entire system or dynamic it allows for for companies to more easily move applications to the cloud or to another cloud or back on Prem. And it changes the dynamic and the decision making of enterprises not to. How much work do we have to do to move something to the cloud? But where is it best placed economically and based on service is we take it out of being a technology decision and make it more of an economic decision. >> Why were you in a unique position relative to your competition? I mean, why can't deli emcee or net app for IBM sort of take that same AP I economy mentality and drive it through their portfolio and get to market fast? And why is your pure unique? >> Well, for one, it takes investment will invest 18% of revenue in R and D this year. Nearly all of our competitors are spending less than 5% there, really viewing storage as an old antiquated market, not as a high tech market. They're reaping, if you will, rather than selling on re really view storage as next frontier off great innovation and our competitors largely don't see that. >> Let's talk about a little bit digging into the evolution of your Amazon Web service is relationship. We talked about that a minute ago when you guys talked about Announce Cloud Block store. There's dozens of customers in beta. Are they viewing it as this bridge, the hybrid cloud? And what are some of the benefits? If you could talk about it from any of those customers that are abated, what are they? What are you starting to see so far? That's really exciting, that this is the delivering or will be the modern data experience Way had >> a great speaker from eight of us onstage today, and I think he summed it up really well. At the end of his talk, he said that now the migration to cloud is easy because pure has done all the heavy listed lifting for you to take your enterprise applications and move them into the cloud. I mean, I think all the cloud players recognize that while they have provided some great capabilities, especially for Dev ops, that the level of of sophistication and the completion of service is for things like very complex enterprise. APS have not been fully accomplished yet, and so they recognize that experts like pure who have been delivering against enterprise primary tier applications for a long time have a lot to add in terms of the sophistication of our product in their environment. I think what they also recognize is that it's hard for customers to rewrite their applications to a completely different set of data. AP eyes and mind. You'd not only does, for example, he ws have different AP eyes in their cloud than customers have on Prem. But Azure has different AP eyes and then Amazon. Google has yet different, and so for a customer to write their application three or four times is really beyond what is in the interest of most customers. We have taken all that heavy lifting and enabled a customer to take their applications. They've already written, whether on cloud or in the print on Prem, and to move it in those other environments with much less investment. >> And let me let me try to explain, as I understand it, and make sure I got a right is essentially, What you've done is take the pure software stack and management framework and then using AWS Service's E C two High Priority E. C two's front ended on s3 cheap Best three created block storage. That's higher availability, probably faster rights, right? Three Real Boat reads and writes, are probably comparable with the pure experience. That's right on, Baby. You got to pay a little bit more for that. But you get you get better availability and there's value there. >> Actually, the beautiful thing is that we create an environment in AWS where it's faster, that is, the storage is faster. That it has a very higher reliability has. All of the service is that customers want tohave such as snapshots, replication and encryption. And the entire bill between what they pay for pure and what they pay for eight of us is no more than what they would pay for A W S on its own. For those storage service is >> because you're using cheaper s3. To me, this is brilliant. Eight others is happy because they're selling E. C. To an s3. You're happy because you're making money on your software. Stock was happy because they get the pure experience in the cloud. It's exactly actually quite innovative. >> It's almost matching >> quickly. Talk about Nan pricing. I know that was an issue this quarter. It hurt revenues a little bit on the stock drop, but then when you saw everybody else announced, the stock went back up because you're was 28% growth to everybody else's minus 16 minus 21 0 was the best. But to me, lower Nan pricing is a is an opportunity for you. It's a tailwind to go eat into more of the spinning dis market. Do you see it that way? >> No. Absolutely right. I mean, when it all hits in 1/4 it could be a challenge. But over time, the consistent and fast decrease in Nan pricing simply means that we will eventually get to solid state for all storage. I have no doubt about that. The days of disk are certainly numbered, and what that does is open up the entire storage market. Today, disc is only by terabytes. 15% of the storage market flashes only 15%. So it eventually we have 85% of storage market still to go after, and we believe that one day that will be all solid state. >> I want to ask you about the macro you guys said on the call. You really not concerned about the macro. You don't win on pricing. You don't lose on pricing that even a downturn. You guys feel like you can gain share. And I would agree with that. By the way, of course, we don't want a downturn. Got it? But if you don't have a downturn, But what are your thoughts on your ability to compete independent of Of of the macro. >> Right. So, you know, we have from day one, obviously, we had no sales when we got started. Right? So every sale we've made has always been a competitive sale. There was always someone that we had to displace, right? Some some incumbent. And that speaks to the type on the quality of the sales and marketing team that we have, right? Not only they aggressive, but you know, in the parlance of the industry, they're hunters. I think a lot of companies, once you become more mature, you develop more farmers in your in your sales force, right? Managing the customer account, managing the install base and so forth. And when the macro is flat or down, you suffer. You know, from you suffer overall from that because you haven't been used to expanding your footprint. In our case, I think even when the Makri is down not that we won't be hurt by it. We will. But because we have a team of hunters, we continue to gain market share away. Will >> you >> change it? It's hard to predict, right, But But Frank's Lupin once told me, Hey, if things change, I can turn this on. And we could become an a T. M when he was running the service. Now, right now, you're going for growth in the street rewards growth. You got a three plus X revenue multiple. Everybody else is lucky to get one X so that they're rewarding you for growth. Do you feel like if things change that you might turn those knobs a little bit? Or is it you know, >> So I don't expect things to change for quite some time, but, you know, we produce 70% gross margin in the last quarter, right? I mean, most of our competitors are in the fifties, right? If not, if not the forties. So clearly growth costs money in this business, right? You have to build your sales force before they start producing for you. You have to invest in marketing before they start producing. And because of our high focus around R and D right, which is all about new products again, your front ending your costs before the before the growth actually comes in. So now we're gonna continue to focus on growth. And as long as we believe that the medium to long term growth for us is in the thirties, you know, high twenties, thirties, even maybe even forties, we're going to continue to operate profitably but relatively lower profit once growth slows down. Yeah. I mean, it will all start flowing. >> Reassess it at that time. At least our data and the data shows that pure is in a position from a spending intention standpoint to continue to gain share. We don't see any change to that in the next several quarters. >> Last question for you, Charlie. We got to talk about a I we talked about at every conference. When we're looking at pure and customer conversations, it's about data data. Is oil lifeblood gold, currency, whatever you wanna call it? How? What is that conversation that that tape, urine and video have together in customers about? How can data ignite our workloads. Help companies identify new products. New service is deliver more automation. This is >> probably one of my favorite topics. When I'm talking to customers is how to make data actually useful. Not so much the, you know, the bits and bytes of how do you actually store it? But you know, what does it mean to them is a business but also to their customers because a lot of times they're using it for overall customer benefit. And the great part of that conversation and whether it's us or in video or both of us together, is we both use it for our to improve our business and our customers lives as well. You know, we talk today about how we have 15 petabytes of operational data from our customers, a raise, right, how they're performing. And we analyze that on a on an hour by hour basis toe look to see. Is the customer getting to the point where they need where they didn't need to modify how they're operating or where they need to upgrade, or where they need to add or even reduce more capacity so that they don't fall? You know they don't trip over things that will get their business in trouble. So it And now we even allow the customer to analyze their business. And do what if scenario plant planning to say, Well, if I'm going to double the amount of customer transactions I have, you know, what will that mean from an infrastructure Sandpoint? You know? Well, I need to change your upgrade. So, you know, this has been great fun because we are in the same boat as our customers, depending on a I to improve our our mutual customers experience. But >> this conversation is best. Very insightful. Charlie, Thank you for joining David Me on the Cube today. Again. Happy 10th anniversary. Here we look forward to the next two days >> and happy 10th year to you. >> Thanks very much. >> That's right for day, Volante. I'm Lisa Martin. You're watching the Cube from pure accelerate. 19

Published Date : Sep 17 2019

SUMMARY :

Brought to you by This is the fourth pure accelerate. Such a pleasure to be here the location of this event is that you are just about to celebrate the 10th anniversary of pure of our founding. what you shared in the Kino. We said, Well, you know, we've brought a lot of things to storage and to the storage array. But at the same time you caught And it's only been in the last decade where a semiconductor, you know, where solid state has taken the could compare this opportunity to some other mega trends that you've been part of? I think it's an analogous trend, and it's you know, this long term trend of vertical, And yet you guys, the same AP eyes because largely applications have been especially primary to your applications They're reaping, if you will, rather than selling on re really view storage We talked about that a minute ago when you guys talked about Announce Cloud Block store. the migration to cloud is easy because pure has done all the heavy listed lifting for you But you get you get better availability Actually, the beautiful thing is that we create an environment in AWS where it's the pure experience in the cloud. the stock drop, but then when you saw everybody else announced, the stock went back up because you're was 28% growth to everybody else's still to go after, and we believe that one day that will be all solid state. I want to ask you about the macro you guys said on the call. And that speaks to the type on the quality of the sales and marketing Everybody else is lucky to get one X so that they're rewarding you for growth. So I don't expect things to change for quite some time, but, you know, we produce 70% We don't see any change to that in the next several quarters. We got to talk about a I we talked about at every conference. Is the customer getting to the point where Charlie, Thank you for joining David Me on the Cube today. That's right for day, Volante.

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Vaughn Stewart, Pure Storage | VMworld 2019


 

>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019. Brought to you by VM Wear and its ecosystem partners. >> Welcome back, everyone. Live cube coverage here in Mosconi, north of the Emerald 2019. I'm Javert David launch their 10th year covering the emerald. We here with this team Cube alumni Von Stuart, vice president technology at pier Storage. Great to see you guys another year, another privilege to sit >> down and have a little chat. >> Another. Another year that Vienna where doesn't die of something storage doesn't go away every year. Containers is going to kill the end where this is revealing. The EM wears resiliency as virtualization platform is just second to none has been, well, document. We've been talking about it because the operational efficiencies of what they've done has been great. You guys air kicking butt in storage on again, a sector that doesn't go away. You gotta put the data somewhere. Eso stores continues toe do Well, Congratulations. What's the big What's the big secret? Thanks. >> Well, we just shared our cue to >> financial results last week. 28% year on your growth. We are the by far the fastest growing storage company, and I think there's a lot of disruption for the legacy vendors. Right now. They're getting hit on all angles. Next. Gen. If vendors like us followed by the cloud as well this platforms like H. C, I think it's been it's been a tough sledding for similar legacy vendors. >> Talk about your relationship with the end, where and why that's been so important for pure because again, again, resiliency operations. At the end of the day, that's what the rubber hits the road, making developers happy, but operating it's a key. Yeah, if you look at >> so that's a really good question. If you look at our business, Veum, where is the number one platform deployed on top of pure storage platforms? And that's probably the case for most of the storage vendors because of their dominant position in the infrastructure. That means, as VM were evolves their product platforms right. Well, that's the pivotal acquisition Veum or Claude Foundation via McLaren AWS. And as that'll expand, you have to as a partner continued to jointly innovate, sometimes hand in hand. Sometimes, you know, on parallel paths to drive value into that that market for those customers or you're not gonna make it. And our investments of engineering wise are significant. We've had a large number of new capability that we've ruled out through the years that are specific to VM, where that are either integrations or enhancements to our platform. You know, we believe through external data points, we are the number one V balls vendor, which is, you know, which was something that being were launched about 78 years back. That kind of dip, but has risen back up. Um, and >> we were key, >> I think, um, design partner right now with the cloud platforms, the Via MacLeod Foundation as well as, ah, humor coordinative us. >> So, as you know, this is our 10th year VM world. You go back to 2010. There was what I used to call the storage cartel. And you weren't part of it, right? Had early access to the AP eyes you had. So obviously e m c was in there. Um, you were really the on lee sort of newbie to reach escape velocity. Your storage. Now there's basically two independent storage companies over a billion dollars. You guys a net up. Um, so >> when I was at both, >> you saw you saw >> the opportunity and okay, leaned in hard. Yeah, there >> was a time when he's >> paid off. But so why do you think, um, you were able to be one of the rare ones to achieve escape velocity when many people said that will never happen. You'll never see another $1,000,000,000 storage company. And then I'm interested in how you're achieving number one in Viv balls. In a world where it seems like, you know, the ecosystem is getting a little tighter between Dow Wand VM where? But how do you guys thrive in that dynamic? >> I think there's a challenge for all vendors in terms of market and try to get your message through right. If you if you one better does something well, the rest of the market tries too obvious. Get that. We've been fortunate enough that through our channel ecosystem, our system's integrator partners right to actually be able to demonstrate the technology that gain there enthusiasm to drive it into the market and then actually demonstrated to the customers. And so how does that show up? Uh, I think it's fair to say our platforms are more intelligent, they're more automated and they they operated a greater scale. Then then the competitors and you can look at this through one lens and say, Well, it's Veum or a P I says in that Make all the storage the same And it's like it does from a via more operational standpoint, but it doesn't mean how you deliver on that value Prop or what us. A platform deliver above and beyond is at parody, and that's really where we demonstrate a significant difference. Let me give you one example. We have a lot of customers. Ah, a lot customer growth in the last 12 months around Custer's who are deploying eight c i, along with all flash raise. Right? And David Floyd had reached out recently and said, Well, wouldn't one, you know, compete with the other? It's like, Yes, there's overlap. But what we're finding from customers is they're looking to say if my applications need to be more cost effective, easy to manage its scale, we actually want to put it on all flash rain, You say, How could that be? I'll give you one simply example. Do you know what it takes anywhere from 10 x 200 x, less time to upgrade your V and where infrastructure on a shared array. Then if it's on on hyper converged because you don't have to go through the evacuation and rehydration of all your data twice right? And so things like that, they're just really simple that you wouldn't pick up in like a marketing scheme. If you are a customer at scale, you go well. I can't afford 100 man hours. I can afford woman. And so it's It's simple things like that. It's rapid provisioning. It's not having Silas that are optimized for performance or availability or cost. It's about saying, you know your time to implement is one time life cycle on hardware. But it's probably something happens every quarter for the next three years, right? >> So this is your point about >> innovation in the innovative vendors. Your the modernization of storage is planning for these use cases where the old way didn't work. >> Yeah, yeah, you mentioned that you were 10 years now, and one of things that I've said over the last six or seven years being up yours, one of things I think is really interesting about pure is that our founder, John Call Grove, came out of the volume manager and file system space at Veritas, right? He was the founder for those products. He understood the intersection between managing a storage array and your application, and that goes through our ethos of our products, where I think a lot of storage platforms, a start up platforms come from George guys who worked on the Harbour side. And so they take a faster, you know, Piper faster from the media, and they make another box that behaves like the other box from an operational perspective. >> So he said, a C I a compliment or competitors. I'm still not sure which. Maybe it's both and then say, Same question for V. San. Yeah, how do you So, >> um, on air that we've put a lot of investment in and started one with via more around the middle of last year was putting V sand with pure storage flash race together, and what you see that materialized now is when you look at via MacLeod Foundation or via MacLeod in eight of us. The management domains must be visa, and that's so that you can have an instant out of the box controlled, um, management plane that Veum where you know, executes on and then you have workload domains and those could be on ah, hyper converge platform. Or they could be on third party storage. And when you put those on pure, then you again, all the advantages that we bring to bear as an infrastructure with all the same simplicity scale in lifecycle management that you get from from just, you know, the VM where std see manager. And so it works very well together. Now, look, I'm sure what I share with you here. They'll be some folks who are on the V sand team that they themselves are to be like, you know, B s. But that's the nature of our business. One >> of these I want to get your thoughts on this side. Vons. You've always >> been kind of on the cutting edge on all the conversations we've had. I gotta ask you about the container revolution, which not new doctor came out many many years ago. Jerry Chen when he funded those guys and we covered that extensively upset there was a small changed kubernetes is all the rage orchestrating the containers is a pivotal role in all the action happening here. It's big part of how things were with the app side. So the question is, how does continues impact the storage world? How do you see that being integrated in? There's talk of putting Cooper names on bare metal, so you start to see HC. I come back. Devices are important, she started. See hardware become important again with that? >> Well, I love you. Drop of pivotal there, right? First off, kudos to Vienna, where for the acquisition pill, little guys are exceptional. What they don't have is a lot of customers, but the customers they do have our large customers, right? So we've got a fair amount of pivotal on pure customers, and they are all at scale. So I think it's a great acquisition for VM, where by by far the most enterprise class form of containers today, >> and they've always kind of been the fold. Now they're officially in the fold. Yes, formalize it. >> And so now that the road map that was shared in terms of what via Moore looks to do to integrate containers into the Essex I platform itself right, it's managing V, EMS and containers next year. That's perfect in terms of not having customers have to pick or choose between which platform and where you're going to play something, allow them to say you can deploy on whichever format you want. It runs in the same ecosystem and management, and then that trickles down to the gun in your storage layer. So we do a lot of object storage within the container ecosystems. Today, a lot of high performance objects because you know the file sizes of instances or applications is much larger than you know, a document filed that you or I might create online. So there's a big need around performance in that space, along with again management at scale. It's >> interesting we sent about about Pivotal and I, By the way, I like the acquisition, too, because I think it was cheap. Any time you can pick up $4 billion asset for 800 million in cash, you know gets my attention. But Pivotal was struggling in the marketplace. The stock price never even came close to its I po. You know, it's spending patterns were down. Do you feel as though the integration will VM Where will supercharge Pivotal? >> I absolutely agree that I've had this view that the container ecosystem was really, um uh, segmented you had comes that built their products off a container. So save your twitter or your Facebook, right? The platform that your customers and interact interact with is all ran by containers. Then you have an enterprise. You have containers, which was more kind of classic applications. Right? And that would take time for the applications to be deployed. And so what did you see now for Mike stuff, right? See if you can run as a container. Right? Run is a container. As the enterprise app start to roll over, the enterprise will start to evolve from virtual machines, two containers. And so I think it's the timing's right. That's not to dismiss any of where people I think is built the brand right now, which is helping companies build next gen platforms. You know, after big sure that I don't name drop customers references to pull back there. Yeah, I think the time is right. >> I'm interested in how you guys can further capitalized on containers. And we've been playing around with this notion of of data assurance containers, Fring complexity. And so, you know, complexities oftentimes your friend, because you're all about simplifying complexity. But so how do you capitalize on this container trend in the next 3 to 5 years? So you've got storage >> needs for containers that either tend to be ephemeral or persistent. And I think when containers were virtually created, it was always this notion that would be ephemeral. And it's like, Yeah, but where's the data reside? Ultimately, there's been significant growth around data persistence, and we've driven that in terms of leveraging the flecks of all drivers that have been put into the community, driving that into our pure service orchestrator RPS O'Toole, which supports pivotal in kubernetes derivatives. Today again, we've got proven large scale installs on this. So it's it's, um, it's providing the same class of storage. Service is simplicity and elegance in your integrations that we have for Vienna, where we've been doing that across pivotal already. Pivotals. Interesting, right? They don't validate hardware, the only validate software. So they validate our P S O and having that same value prop for that that infrastructure, because they are scale, you never find a small scale containers ecosystem, and I keep referencing that point when you get to scale considerations around. What does it take to allow that environment to to remain online and holly performance are significant considerations and weak cell >> There. We'll talk about your event coming up. You guys have pierced accelerate September 17th and 18th Coming up Osti the VM where ecosystem that you're part of here. Big part of that. You guys have a lot of customers. I know you can reveal any news, but what's expected at this show? What can people who are interested in either attending or my peach in some of the notable things that might be happening >> lot orange? We know that >> one. Number two I know the cubes gonna be there >> for two days will be there for two days. >> So hopefully you guys will get a load of conversations with both our our team, product management, engineering, maybe some of leadership, but also customers. I think customers are always the best statement you can make about how your how you're doing and market. I think you will see from us a number of announcements that I am prohibited to share today, but some really big things that we're gonna introduce the market. So it should be excited for that. And some just a great showing of our partner. Our alliance ecosystem will be there. Obviously, VM will be there in force as well as red hat with the open >> again, there's gonna be a cloudy >> future for you. It's girls would be very analytical. It's going to be there elastics going to be there. So, you know, >> you guys like to do first of these shows. I mean, kind of I don't view it first with an all flesh array, but probably one of the first if not first the evergreen thing ticked off a lot of people like, Why didn't we think of that? You were first with sort of bundling envy. Any in the whole thing. The announcement you guys made with video. That was before anybody else. You know, your whole cloud play you like, you like to be first, So we expect another first next month. Hopefully we >> will deliver, and, uh, you're not gonna get me to leak anything. >> Thanks for the insight, Vice President. Reality Lions, that pier storage. David, let me stay with us for more coverage. Robin Madlock. CMO is coming on and, of course, tomorrow. Michael Dell, Pat Girl singer and more and more great guest senior vice presidents from VM wear from all different groups. We'll be asking the tough questions here in the Cube. Thanks for watching.

Published Date : Aug 26 2019

SUMMARY :

Brought to you by VM Wear and its ecosystem partners. Great to see you guys another year, You gotta put the data somewhere. are the by far the fastest growing storage company, Yeah, if you look at And as that'll expand, you have to as a partner continued to jointly innovate, I think, um, design partner right now with the cloud platforms, the Via MacLeod Foundation as well And you weren't part of it, right? the opportunity and okay, leaned in hard. But so why do you think, um, you were able to be one of the And so things like that, they're just really simple that you wouldn't pick up in like a marketing Your the modernization of storage is planning And so they take a faster, you know, Piper faster from the media, and they make another box that behaves like the other how do you So, in lifecycle management that you get from from just, you know, the VM where std see manager. of these I want to get your thoughts on this side. I gotta ask you about the container revolution, So I think it's a great acquisition for VM, where by by far the and they've always kind of been the fold. And so now that the road map that was shared in terms of what via Moore looks to do to integrate Any time you can pick up $4 billion asset for 800 million in cash, And so what did you see now for Mike stuff, right? And so, you know, containers ecosystem, and I keep referencing that point when you get I know you can reveal any news, Number two I know the cubes gonna be there the best statement you can make about how your how you're doing and market. So, you know, The announcement you guys made with video. Thanks for the insight, Vice President.

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Vijay Nadkami, Simon Euringer, & Jeff Bader | Micron Insight'18


 

live from San Francisco it's the cube covering micron insight 2018 brought to you by micron welcome back to the San Francisco Bay everybody we saw the Sun rise in the bay this morning of an hour so we're gonna see the Sun set this gorgeous setting here at Pier 27 Nob Hills up there the Golden Gate Bridge over there and of course we have this gorgeous view of the bay you're watching the cube the leader in live tech coverage we're covering micron insight 2018 ai accelerating intelligence a lot of talk on on on memory and storage but a lot more talk around the future of AI so we got a great discussion here on the auto business and how AI is powering that business Jeff Bader is here is the corporate vice president and general manager of the embedded business unit at micron good to see you again Jeff thanks for coming on and Simon and rigor is the vice president BMW and he's also joined by Vijay Nadkarni who was the global head of AI and augmented reality at Visteon which is a supplier to Automobile Manufacturers gentlemen welcome to the cube thanks so much for coming on thank you so you guys had a panel earlier today which was pretty extensive and just a lot of talk about AI how AI will be a platform for interacting with the vehicle the consumer the driver interacting with the vehicle also talked a lot about autonomous vehicles but Simon watch you kick it off your role at BMW let's let's just start there it will do the same for Vijay and then get into it research portion that we do globally in which is represented here in North America and so obviously we're working on autonomous vehicles as well as integrating assistance into the car and basically what we're trying to do is to get use AI as much as possible in all of the behavioral parts of the vehicle that uses have an expectations towards being more personalized and having a personalized experience whereas we have a solid portion of the vehicle is going to be as a deterministic anesthetic as we have it before like all of the safety aspects for example and that is what we're working on here right now Vijay Visteon is a supplier to BMW and other auto manufacturers yes we are a tier 1 supplier so we basically don't make cars but we supply auto manufacturers of which BMW is one and my role is essentially AI technology adversity on and also augmented reality so in AI there are basically two segments that we cater to and one of them is that almost driving which is fully our biggest segment and the second one is infotainment and in that the whole idea is to give the driver a better experience in the car by way of recommendations or productivity improvements and such so that is so my team basically develops the technology and then we centrally integrate that into our products so so not necessarily self-driving it's really more about the experience inside the vehicle that is the and then on the autonomous driving side we of course very much are involved with the autonomous driving technology which is tested with detecting objects are also making the proper maneuvers for the Waker and we're definitely going to talk about that now Jeff you sell to the embedded industry of fooding automobile manufacturers we hear that cars have I forget the number of microprocessors but there's also a lot of memory and storage associate yeah I mean if you follow the chain you have our simon representing the OEMs Vijay represented the Tier one suppliers were supplier to those Tier one suppliers in essence right so so we're providing memory and storage that then goes in to the car in as you said across all of the different sort of control and engine drone and computing units within the car in particular into that infotainment application and increasingly into the a TAS or advanced driver assistance systems that are leading toward autonomous driving so there's a lot of AI or some AI anyway in vehicles today right presumably yeah affected David who did a wonderful job on the panel he was outstanding but he kind of got caught up in having multiple systems like a like an apple carplay your own system I actually have a bit about kind of a BMW have a mini because I'm afraid it's gonna be self-driving cars and I just want to drive a drive on car for this take it away from me though but but you push a button if you want to talk to a Syrian yeah push another button if you want to talk to the mini I mean it's it's gonna use it for different use cases right exactly may I is also about adaption and is also about integrating so AI is is is coming with you with the devices that you have with you anyway right so your might be an Alexa user rather than a Google assistant user and you would have that expectation to be able to ask to chat with your Alexa in your car as well that's why we have them in the vehicle also we have an own voice assistant that we recently launched in Paris Motorshow which augments the experience that you have with your own assistants because it factors in all of the things you can do with the car so you can say there is a solid portion of AI already in the vehicle it's mainly visible in the infotainment section right and of course I remember the first time I'm sure you guys experienced to that the the car braked on my behalf and then kind of freaked me out but then I kind of liked it too and that's another form of machine intelligence well that out well that counts for you that had not that has not necessarily been done by AI because in in in let's say self-driving there is a portion of pretty deterministic rule based behavior and exactly that one like hitting an object at parking you don't need AI to determine to hit the right there is no portion or of AI necessary in order to improve that behavior whereas predicting the best driving strategy for your 20-mile ride on the highway this is where AI is really beneficial in fact I was at a conference last week in Orlando it's the Splunk show and it was a speaker from BMW talking about what you're doing in that regard yeah it's all about the data right learning about it and and in turning data into insights into better behavior yes into better expected behavior from whatever the customer wants so Vijay you were saying before that you actually provide technology for autonomous vehicles all right I got a question for you could it autonomous - could today's state of autonomous vehicles pass a driver's test no no would you let it take one no it depends I mean there are certain companies like way mo for example that do a lot but I still don't think way mo can take a proper driver's test as of today but it is of course trying to get there but what we are essentially doing is taking baby steps first and I think you may be aware of the SAE levels so level 1 level 2 level 3 level 4 SF and a 5 so we and most of the companies in the industry right now are really focusing more on the level 2 through level 4 and a few companies like Google or WAV or other and uber and such are focusing on the level 5 we actually believe that the level 2 through 4 is the market would be ready for that essentially in the shorter term whereas the level 5 will take a little while to get that so everybody Christmas and everyone we're gonna have autonomous because I'm not gonna ask you that question because there's such a spectrum of self-driving but I want to ask you the question differently and I ask each of you when do you think that driving your own car will become the exception rather than than the rule well I'd rather prefer actually to rephrase the question maybe to where not when because we're on a highway setting this question can be answered precisely in roughly two to three years the the functionality will kick in and then it's going to be the renewal of the vehicles so if you answer if you if you ask where then there is an answer within the next five years definitely if we talk about an urban downtown scenario the question when is hard to answer yeah well so my question is more of a social question it is a technology question because I'm not giving up my stick shift high example getting my 17 year old to get his permit was like kicking a bird out of the nest I did drive his permanent driver on staff basically with me right so why but I mean when I was a kid that was freedom 16 years old you racing out and there is a large generational group growing up right now that doesn't necessarily see it as a necessity right so not driving your own car I think car share services right share who bore the so and so forth are absolutely going to solve a large portion of the technology of the transportation challenge for a large portion of the population I think but I agree with the the earlier answers of it's gonna be where you're not driving as opposed to necessarily win and I think we heard today of course the you know talking about I think the number is 40,000 fatalities on the roadways in the u.s. in the u.s. yeah everybody talks about how autonomous vehicles are going to help attack that problem um but it strikes me talk about autonomous cars it why don't we have autonomous carts like in a hospital or even autonomous robots that aren't relying on lines or stripes or beacons you one would think that that would come before in our autonomous vehicle am I missing something are there are there there there systems out there that that I just haven't seen well I don't know if you've ever seen videos of Amazon distribution centers yeah but they're there they're going to school on lines and beacons and they are they're not really autonomous yeah that's fair that's fair yeah so will we see autonomous carts before we see autonomous cars I think it's a question what problem that solves necessarily yeah it's just as easy for them to know where something is yeah you think about microns fabs every one of our fabs is is completely automated as a material handling system that runs up and down around the ceilings handling all the wafers and all the cartridges the wafers moving it from one tool to the next tool to the next tool there's not people anymore carrying that around or even robots on the floor right but it's a guided track system that only can go to certain you know certain places well the last speaker today ii was talking about it I remember when robots couldn't climb stairs and now they can do backflips and you know you think about the list of things that humans can do that computers can't do it let's get smaller and smaller every year so it's kind of scary to think about one hand is that does the does the concept of Byzantine fault-tolerance you guys familiar with that does that does that come into play here you guys know what that's about I don't know what it is exactly so that's a problem and I first read about it with it's the Byzantine general problem if you have nine generals for one Oh attack for one retreat and the ninth sends a message to half to retreat or not and then you don't have the full force of the attack so the concept is if you're in a self-driving boat within the vehicle and within the ecosystem around the city then you're collectively solving the problem so there these are challenging math that need to be worked out and and I'm not saying I'm a skeptic but I just wanted more I read about it the more hurdles we have there's some isolated examples of where AI I think fits really well and is gonna solve problems today but this singularity of vehicle seems to be we have a highly regulated environment obviously public transportation or public roads right are a highly regulated environment so it's like it's different than curating playlists or whatever right this is not so much regulated traffic and legislation isn't there yet so especially and it's it's designed for humans right traffic cars roads are designed for human to use them and so the adoption to they the design of any legislation any public infrastructure would be completely different if we didn't drive as humans but we have it we have machines drive them so why are robots and carts not coming because the infrastructure really is designed for humans and so I think that's what's going to be the ultimate slow down is how fast we as a society that comes up with legislation with acceptance of behavioral aspects that are driven by AI on how fast we adopt it technically I think it can happen faster than yeah yeah it's not a technology problem as much as it is the public policy insurance companies think about one of the eventually you can think of from from let's say even level four capable car on a highway is platooning yeah right instead of having X number of car lengths to the turn fryer you just stack them up and they're all going on in a row that sounds great until Joe Blow with their 20 year old Honda you know starts to pull into that Lane right so you either say this Lane is not allowed for that or you create special infrastructure essentially that isn't designed for humans there is more designed specifically for the for the machine driven car right how big is this market it's it feels like it's enormous I don't know how do you look at the tan we can talk to the memory I can talk the memory storage part of it right but today memory and storage all of memory storage for automotive is about a two and a half billion dollar market that is gonna triple in the next three years and probably beyond that my visibility is not so good maybe yours is better for sure but it then really driven by adoption rate and how fast that starts to penetrate through the car of OAM lines and across the different car in vijay your firm is when were you formed how long you've been around or vistas be around basically since around 2001 okay we were part of relatively old spun out whiskey on that at work right okay so so alright so that's been around forever yeah for this Greenfield for you for your your group right where's the aw this is transitional right so is it is it is it you try not to get disrupted or you trying to be the disrupter or is it just all sort of incremental as a 101 year old company obviously people think about you as being ripe for disruption and I think we do quite well in terms of renewing ourselves coming from aeroplane business to a motorcycle business to garbage and so I think the answer is are we fast enough I'll be fast enough in adoption and on the other hand it's fair to say that BMW with all of its brands is part of a premium thing and so it's not into the mass transportation so everything that's going to be eaten up by something like multi occupancy vehicle mass transportation in a smaller effort right this is probably not going to hurt the premium brand so much as a typical econo type of boxy car exciting time so thanks so much for coming on the cube you got a run appreciate thank you so much okay thanks for watching everybody we are out from San Francisco you've watched the cube micron inside 2018 check out Silicon angle comm for all the published research the cube dotnet as well you'll find these videos will keep on calm for all the research thanks for watching everybody we'll see you next time you

Published Date : Oct 11 2018

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David Hatfield, Pure Storage | Pure Storage Accelerate 2018


 

>> Announcer: Live from the Bill Graham Auditorium in San Francisco, it's theCUBE, covering Pure Storage Accelerate 2018. Brought to be you by Pure Storage. >> Welcome back to theCUBE, we are live at Pure Storage Accelerate 2018 in San Francisco. I'm Lisa Prince Martin with Dave The Who Vellante, and we're with David Hatfield, or Hat, the president of Purse Storage. Hat, welcome back to theCUBE. >> Thank you Lisa, great to be here. Thanks for being here. How fun is this? >> The orange is awesome. >> David: This is great. >> Super fun. >> Got to represent, we love the orange here. >> Always a good venue. >> Yeah. >> There's not enough orange. I'm not as blind yet. >> Well it's the Bill Graham, I mean it's a great venue. But not generally one for technology conferences. >> Not it's not. You guys are not conventional. >> So far so good. >> But then-- >> Thanks for keeping us out of Las Vegas for a change. >> Over my dead body I thin I've said once or twice before. >> Speaking of-- Love our customers in Vegas. Unconventional, you've said recently this is not your father's storage company. What do you mean by that? >> Well we just always want to do things a little bit less conventional. We want to be modern. We want to do things differently. We want to create an environment where it's community so our customers and our partners, prospective customers can get a feel for what we mean by doing things a little bit more modern. And so the whole orange thing is something that we all opt in for. But it's more about really helping transform customer's organizations think differently, think out of the box, and so we wanted to create a venue that forced people to think differently, and so the last three years, one was on Pier 48, we transformed that. Last year was in a big steelworkers, you know, 100 year old steel manufacturing, ship building yard which is now long since gone. But we thought the juxtaposition of that, big iron rust relative to what we're doing from a modern solid state perspective, was a good metaphor. And here it's about making music, and how can we together as an industry, develop new things and develop new songs and really help transform organizations. >> For those of you who don't know, spinning disk is known as spinning rust, right? Eventually, so very clever sort of marketing. >> The more data you put on it the slower it gets and it gets really old and we wanted to get rid of that. We wanted to have everything be online in the data center, so that was the point. >> So Hat, as you go around and talk to customers, they're going through a digital transformation, you hear all this stuff about machine intelligence, artificial intelligence, whatever you want to call it, what are the questions that you're getting? CEO's, they want to get digital right. IT professionals are wondering what's next for them. What kind of questions and conversations are you having? >> Yeah, I think it's interesting, I was just in one of the largest financial services companies in New York, and we met with the Chief Data Officer. The Chief Data Officer reports into the CEO. And he had right next to him the CIO. And so they have this development of a recognition that moving into a digital world and starting to harness the power of data requires a business context. It requires people that are trying to figure out how to extract value from the data, where does our data live? But that's created the different organization. It drives devops. I mean, if you're going to go through a digital transformation, you're going to try and get access to your data, you have to be a software development house. And that means you're going to use devops. And so what's happened from our point of view over the last 10 years is that those folks have gone to the public cloud because IT wasn't really meeting the needs of what devops needed and what the data scientists were looking for, and so what we wanted to create not only was a platform and a tool set that allowed them to bridge the gap, make things better today dramatically, but have a platform that gets you into the future, but also create a community and an ecosystem where people are aware of what's happening on the devop's side, and connect the dots between IT and the data scientists. And so we see this exploding as companies digitize, and somebody needs to be there to help kind of bridge the gap. >> So what's your point of view and advice to that IT ops person who maybe really good at provisioning LUNS, should they become more dev like? Maybe ops dev? >> Totally, I mean I think there's a huge opportunity to kind of advance your career. And a lot of what Charlie talked about and a lot of what we've been doing for nine years now, coming up on nine years, is trying to make our customers heroes. And if data is a strategic asset, so much so they're actually going to think about putting it on your balance sheet, and you're hiring Chief Data Officers, who knows more about the data than the storage and infrastructure team. They understand the limitations that we had to go through over the past. They've recognized they had to make trade offs between performance and cost. And in a shared accelerated storage platform where you have tons of IO and you can put all of your applications (mumbles) at the same time, you don't have to make those trade offs. But the people that really know that are the storage leads. And so what we want to do is give them a path for their career to become strategic in their organization. Storage should be self driving, infrastructure should be self driving. These are not things that in a boardroom people care about, gigabytes and petabytes and petaflops, and whatever metric. What they care about is how they can change their business and have a competitive advantage. How they can deliver better customer experiences, how they can put more money on the bottom line through better insights, etc. And we want to teach and work with and celebrate data heroes. You know, they're coming from the infrastructure side and connecting the dots. So the value of that data is obviously something that's new in terms of it being front and center. So who determines the value of that data? You would think it's the business line. And so there's got to be a relationship between that IT ops person and the business line. Which maybe here to for was somewhat adversarial. Business guys are calling, the clients are calling again. And the business guys are saying, oh IT, they're slow, they say no. So how are you seeing that relationship changing? >> It has to come together because, you know, it does come down to what are the insights that we can extract from our data? How much more data can we get online to be able to get those insights? And that's a combination of improving the infrastructure and making it easy and removing those trade offs that I talked about. But also being able to ask the right questions. And so a lot has to happen. You know, we have one of the leaders in devops speaking tomorrow to go through, here's what's happening on the software development and devops side. Here's what the data scientists are trying to get at. So our IT professionals understand the language, understand the problem set. But they have to come together. We have Dr. Kate Harding as well from MIT, who's brilliant and thinking about AI. Well, there's only .5% of all the data has actually been analyzed. You know, it's all in these piggy banks as Burt talked about onstage. And so we want to get rid of the piggy banks and actually create it and make it more accessible, and get more than .5% of the data to be usable. You know, bring as much of that online as possible, because it's going to provide richer insights. But up until this point storage has been a bottleneck to making that happen. It was either too costly or too complex, or it wasn't performing enough. And with what we've been able to bring through solid state natively into sort of this platform is an ability to have all of that without the trade offs. >> That number of half a percent, or less than half a percent of all data in the world is actually able to be analyzed, is really really small. I mean we talk about, often you'll here people say data's the lifeblood of an organization. Well, it's really a business catalyst. >> David: Oil. >> Right, but catalysts need to be applied to multiple reactions simultaneously. And that's what a company needs to be able to do to maximize the value. Because if you can't do that there's no value in that. >> Right. >> How are you guys helping to kind of maybe abstract storage? We hear a lot, we heard the word simplicity a lot today from Mercedes Formula One, for example. How are you partnering with customers to help them identify, where do we start narrowing down to find those needles in the haystack that are going to open up new business opportunities, new services for our business? >> Well I think, first of all, we recognize at Pure that we want to be the innovators. We want to be the folks that are, again, making things dramatically better today, but really future-proofing people for what applications and insights they want to get in the future. Charlie talked about the three-legged stool, right? There's innovations that's been happening in compute, there's innovations that have been happening over the years in networking, but storage hasn't really kept up. It literally was sort of the bottleneck that was holding people back from being able to feed the GPUs in the compute that's out there to be able to extract the insights. So we wanted to partner with the ecosystem, but we recognize an opportunity to remove the primary bottleneck, right? And if we can remove the bottleneck and we can partner with firms like NVIDIA and firms like Cisco, where you integrate the solution and make it self driving so customers don't have to worry about it. They don't have to make the trade offs in performance and cost on the backend, but it just is easy to stamp out, and so it was really great to hear Service Now and Keith walk through is story where he was able to get a 3x level improvement and something that was simple to scale as their business grew without having an impact on the customer. So we need to be part of an ecosystem. We need to partner well. We need to recognize that we're a key component of it because we think data's at the core, but we're only a component of it. The one analogy somebody shared with me when I first started at Pure was you can date your compute and networking partner but you actually get married to your storage partner. And we think that's true because data's at the core of every organization, but it's making it available and accessible and affordable so you can leverage the compute and networking stacks to make it happen. >> You've used the word platform, and I want to unpack that a little bit. Platform versus product, right? We hear platform a lot today. I think it's pretty clear that platforms beat products and that allows you to grow and penetrate the market further. It also has an implication in terms of the ecosystem and how you partner. So I wonder if you could talk about platform, what it means to you, the API economy, however you want to take that. >> Yeah, so, I mean a platform, first of all I think if you're starting a disruptive technology company, being hyper-focused on delivering something that's better and faster in every dimension, it had to be 10x in every dimension. So when we started, we said let's start with tier one block, mission critical data workloads with a product, you know our Flash Array product. It was the fastest growing product in storage I think of all time, and it still continues to be a great contributor, and it should be a multi-billion dollar business by itself. But what customers are looking for is that same consumer like or cloud like experience, all of the benefits of that simplicity and performance across their entire data set. And so as we think about providing value to customers, we want to make sure we capture as much of that 99.5% of the data and make it online and make it affordable, regardless of whether it's block, file, or object, or regardless if it's tier one, tier two, and tier three. We talk about this notion of a shared accelerated storage platform because we want to have all the applications hit it without any compromise. And in an architecture that we've provided today you can do that. So as we think about partnering, we want to go, in our strategy, we want to go get as much of the data as we possibly can and make it usable and affordable to bring online and then partner with an API first open approach. There's a ton of orchestration tools that are out there. There's great automation. We have a deep integration with ACI at Cisco. Whatever management and orchestration tools that our customer wants to use, we want to make those available. And so, as you look at our Flash Array, Flash Deck, AIRI, and Flash Blade technologies, all of them have an API open first approach. And so a lot of what we're talking about with our cloud integrations is how do we actually leverage orchestration, and how do we now allow and make it easy for customers to move data in and out of whatever clouds they may want to run from. You know, one of the key premises to the business was with this exploding data growth and whether it's 30, 40, 50 zettabytes of data over the next you know, five years, there's only two and a half or three zettabytes of internet connectivity in those same period of time. Which means that companies, and there's not enough data platform or data resources to actually handle all of it, so the temporal nature of the data, where it's created, what a data center looks like, is going to be highly distributed, and it's going to be multi cloud. And so we wanted to provide an architecture and a platform that removed the trade offs and the bottlenecks while also being open and allowing customers to take advantage of Red Shift and Red Hat and all the container technologies and platform as a service technologies that exist that are completely changing the way we can access the data. And so we're part of an ecosystem and it needs to be API and open first. >> So you had Service Now on stage today, and obviously a platform company. I mean any time they do M and A they bring that company into their platform, their applications that they build are all part of that platform. So should we think about Pure? If we think about Pure as a platform company, does that mean, I mean one of your major competitors is consolidating its portfolio. Should we think of you going forward as a platform company? In other words, you're not going to have a stovepipe set of products, or is that asking too much as you get to your next level of milestone. >> Well we think we're largely there in many respects. You know, if you look at any of the competitive technologies that are out there, you know, they have a different operating system and a different customer experience for their block products, their file products, and their object products, etc. So we wanted to have a shared system that had these similar attributes from a storage perspective and then provide a very consistent customer experience with our cloud-based Pure One platform. And so the combination of our systems, you hear Bill Cerreta talk about, you have to do different things for different protocols to be able to get the efficiencies in the data servers as people want. But ultimately you need to abstract that into a customer experience that's seamless. And so our Pure One cloud-based software allows for a consistent experience. The fact that you'll have a, one application that's leveraging block and one application that's leveraging unstructured tool sets, you want to be able to have that be in a shared accelerated storage platform. That's why Gartner's talking about that, right? Now you can do it with a solid state world. So it's super key to say, hey look, we want consistent customer experience, regardless of what data tier it used to be on or what protocol it is and we do that through our Pure One cloud-based platform. >> You guys have been pretty bullish for a long time now where competition is concerned. When we talk about AWS, you know Andy Jassy always talks about, they look forward, they're not looking at Oracle and things like that. What's that like at Pure? Are you guys really kind of, you've been also very bullish recently about NVME. Are you looking forward together with your partners and listening to the voice of the customer versus looking at what's blue over the corner? >> Yes, so first of all we have a lot of respect for companies that get big. One of my mentors told me one time that they got big because they did something well. And so we have a lot of respect for the ecosystem and companies that build a scale. And we actually want to be one of those and are already doing that. But I think it's also important to listen and be part of the community. And so we've always wanted to the pioneers. We always wanted to be the innovators. We always wanted to challenge conventions. And one of the reasons why we founded the company, why Cos and Hayes founded the company originally was because they saw that there was a bottleneck and it was a media level bottleneck. In order to remove that you need to provide a file system that was purpose built for the new media, whatever it was going to be. We chose solid state because it was a $40 billion industry thanks to our consumer products and devices. So it was a cost curve where I and D was going to happen by Samsung and Toshiba and Micron and all those guys that we could ride that curve down, allowing us to be able to get more and more of the data that's out there. And so we founded the company with the premise that you need to remove that bottleneck and you can drive innovation that was 10x better in every dimension. But we also recognize in doing so that putting an evergreen ownership model in place, you can fundamentally change the business model that customers were really frustrated by over the last 25 years. It was fair because disk has lots of moving parts, it gets slower with the more data you put on, etc., and so you pass those maintenance expenses and software onto customers. But in a solid state world you didn't need that. So what we wanted to do was actually, in addition to provide innovation that was 10x better, we wanted to provide a business model that was evergreen and cloud like in every dimension. Well, those two forces were very disruptive to the competitors. And so it's very, very hard to take a file system that's 25 years old and retrofit it to be able to really get the full value of what the stack can provide. So we focus on innovation. We focus on what the market's are doing, and we focus on our customer requirements and where we anticipate the use cases to be. And then we like to compete, too. We're a company of folks that love to win, but ultimately the real focus here is on enabling our customers to be successful, innovating forward. And so less about looking sidewise, who's blue and who's green, etc. >> But you said it before, when you were a startup, you had to be 10x better because those incumbents, even though it was an older operating system, people's processes were wired to that, so you had to give them an incentive to do that. But you have been first in a number of things. Flash itself, the sort of All-Flash, at a spinning disk price. Evergreen, you guys set the mark on that. NVME you're doing it again with no premium. I mean, everybody's going to follow. You can look back and say, look we were first, we led, we're the innovator. You're doing some things in cloud which are similar. Obviously you're doing this on purpose. But it's not just getting close to your customers. There's got to be a technology and architectural enabler for you guys. Is that? >> Well yeah, it's software, and at the end of the day if you write a file system that's purpose built for a new media, you think about the inefficiencies of that media and the benefits of that media, and so we knew it was going to be memory, we knew it was going to be silicon. It behaves differently. Reads are effectively free. Rights are expensive, right? And so that means you need to write something that's different, and so you know, it's NVME that we've been plumbing and working on for three years that provides 44,000 parallel access points. Massive parallelism, which enables these next generation of applications. So yeah we have been talking about that and inventing ways to be able to take full advantage of that. There's 3D XPoint and SCM and all kinds of really interesting technologies that are coming down the line that we want to be able to take advantage of and future proof for our customers, but in order to do that you have to have a software platform that allows for it. And that's where our competitive advantage really resides, is in the software. >> Well there are lots more software companies in Silicon Valley and outside Silicon Valley. And you guys, like I say, have achieved that escape velocity. And so that's pretty impressive, congratulations. >> Well thank you, we're just getting started, and we really appreciate all the work you guys do. So thanks for being here. >> Yeah, and we just a couple days ago with the Q1FY19, 40%, you have a year growth, you added 300 more customers. Now what, 4800 customers globally. So momentum. >> Thank you, thank you. Well we only do it if we're helping our customers one day at a time. You know, I'll tell you that this whole customer first philosophy, a lot of customers, a lot of companies talk about it, but it truly has to be integrated into the DNA of the business from the founders, and you know, Cos's whole pitch at the very beginning of this was we're going to change the media which is going to be able to transform the business model. But ultimately we want to make this as intuitive as an iPhone. You know, infrastructure should just work, and so we have this focus on delivering simplicity and delivering ownership that's future proofed from the very beginning. And you know that sort of permeates, and so you think about our growth, our growth has happened because our customers are buying more stuff from us, right? If you look at our underneath the covers on our growth, 70 plus percent of our growth every single quarter comes from customers buying more stuff, and so, as we think about how we partner and we think about how we innovate, you know, we're going to continue to build and innovate in new areas. We're going to keep partnering. You know, the data protection staff, we've got great partners like Veeam and Cohesity and Rubrik that are out there. And we're going to acquire. We do have a billion dollars of cash in the bank to be able to go do that. So we're going to listen to our customers on where they want us to do that, and that's going to guide us to the future. >> And expansion overseas. I mean, North America's 70% of your business? Is that right? >> Rough and tough. Yeah, we had 28%-- >> So it's some upside. >> Yeah, yeah, no any mature B2B systems company should line up to be 55, 45, 55 North America, 45, in line with GDP and in line with IT spend, so we made investments from the beginning knowing we wanted to be an independent company, knowing we wanted to support global 200 companies you have to have operations across multiple countries. And so globalization is always going to be key for us. We're going to continue our march on doing that. >> Delivering evergreen from an orange center. Thanks so much for joining Dave and I on the show this morning. >> Thanks Lisa, thanks Dave, nice to see you guys. >> We are theCUBE Live from Pure Accelerate 2018 from San Francisco. I'm Lisa Martin for Dave Vellante, stick around, we'll be right back with our next guests.

Published Date : May 23 2018

SUMMARY :

Brought to be you by Pure Storage. Welcome back to theCUBE, we are live Thank you Lisa, great to be here. There's not enough orange. Well it's the Bill Graham, I mean it's a great venue. You guys are not conventional. Thanks for keeping us What do you mean by that? and so we wanted to create a venue that For those of you who don't know, and it gets really old and we wanted to get rid of that. So Hat, as you go around and talk to customers, and somebody needs to be there And so there's got to be a relationship and get more than .5% of the data to be usable. is actually able to be analyzed, Right, but catalysts need to be applied that are going to open up new business opportunities, and we can partner with firms like NVIDIA and that allows you to grow You know, one of the key premises to the business was Should we think of you going forward as a platform company? And so the combination of our systems, and listening to the voice of the customer and so you pass those maintenance expenses and architectural enabler for you guys. And so that means you need to And you guys, like I say, and we really appreciate all the work you guys do. Yeah, and we just a couple days ago with the Q1FY19, 40%, and so we have this focus on delivering simplicity And expansion overseas. Yeah, we had 28%-- And so globalization is always going to be key for us. on the show this morning. We are theCUBE Live from Pure Accelerate 2018

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Paul Chapman & J.D. Sassaman | Accenture International Womens Day 2018


 

(logo snapping) >> Hey, welcome back everybody. Jeff Frick here with the Cube. We're in downtown San Francisco with International Women's Day. Stuff going on all around the world. Check social media. It's pretty exciting and definitely a movement. We decided to come down to the Accenture event. 400 people here at the hotel, Nikko. A lot of panels, a lot of great content, and we're excited to have our next quests. We have Paul Chapman. He's the CIO of Box. Paul, it's great to see you. And J.D. Sassaman, Senior Workshop Manager at Autodesk for the Pier 9 Tech Center. So J.D. jump in. I have to ask, J.D. What is the Pier 9 Tech Center? >> Yeah, it's a fantastic place, right here in downtown San Francisco. We have a wood shop, metal shop, robot arms, digital fabrication, rapid prototyping. It's literally a physical place to fabricate, prototype, iterate, and research within Autodesk. >> It's so cool. I don't think most people think of Autodesk as, you think as a software company, but not necessarily that you can touch, shave, >> Yeah. >> and drill, you know play with toys. >> Absolutely. It's where the rubber hits the road. You can design all day but if you can't make it, and we can't test what the customers are doing with the software to valid that we're making software that drives that thing getting build in the world, then we missing something. So there's where these centers, you know, they help Autodesk be authentically in touch with what our clients are doing. >> So part of today's topic was to put out this report, there's forty kind of factors that influence people, businesses, and culture, and diversity. And one of the big three buckets is about culture and leadership, be bold leadership. And it's pretty interesting in your panel, you talked about Box and being that kind of millennial-lead company. A lot of millennials compared to HP and some of the older companies. You had a quote. I wrote it down. You talked about a maniacal focus on culture fit. So Paul, I wonder if you can dive into a little bit about why that's important and how does it manifest itself in the day-to-day operations at Box? >> Something that we always done from the very beginning is, we've always been a people first company. And so what's really important is part of that is when you're hiring people into the company, they also have to fit the culture of the company. As we know, one of the hardest thing to hold on to when you're growing scale a company, is the culture. And so we not only hire for in sort of experience and capability, but also for the culture fit. And we maniacally do focus on that. Now, it can slow down our hiring process, but ultimately it's about preserving that culture. And the culture people first is very much about inclusion. It's very much about our employee resource groups. It's very much about the way we recruit, the way we hire, where we hire from as well. You know I think that millennials, you mentioned having driven millennial culture, millennials will actually interview the company for their values, for their views, for you know. Inclusion would be one of those things as well. So it's, >> Jeff: Right. >> actually even, I think it's going to become harder for companies to even recruit in the future if they don't have a, you know, diversity inclusion as, not as a side project, not as something that happens on the side, but as something that's baked into the company's cultures. >> Right. This is kind of ying and yang, right? 'Cause like you said, it probably slows down your hiring process. There's a lot of pressure to hire people knowing >> Paul: Yeah. >> you can get all the talent they want, but at the other time, you want retention. And you want people that are going to be around for awhile >> Paul: Yeah. >> when you do hire them, will be good contributors to the company >> Paul: That's right. >> for a long, long time. So, I image short-term lost, long-term gain when you stick to that. >> That's absolutely right. Who you work with and who work for is very, very important. And we have a very open social, collaborative culture. And I think generally what that does, and I worked in a number of organizations, is that it creates for a very motivated workforce and very productive workforce. >> J.D., I want to ask you kind about the growth of purpose-driven. You know, we've see it >> J.D.: Yep. >> again and again, I give a lot of credit to the younger kids coming up in terms of purpose being much higher on their rank of priorities of how they make their decisions. I wonder if you can talk, have you seen that in Autodesk in some of your new hires and is it changing the way you guys do things? >> Yeah, sure. And I think even more, more visibly for us, we have such a turn of residences who come and do work in research and prototyping at the shop. That we see a bigger volume there than I do in hiring, and what I really see is a similar. They want to know that we have a commitment to a culture of collaboration. That innovation isn't just a buzz word but is really going to be facilitated. By putting people in the place, with the machines, with the technical capabilities, but also with other people, who are going to think about their problem differently. And I think, you know we back that up with physical practices. We do a lot as a technical team that supports all those residences. By creating spaces to be curious and to learn, and irregardless how much technical expertise you have coming in, we want to learn from you and you want to learn from us. And when the team that's supporting that space really embodies that, people feel it. And they know that it's real. And they know this is a place that I come and ask questions I don't know answers to and not feel dumb about it. But go on the journey with you to find the answers. And that's really what we're facilitating, is people coming in with good questions. >> Right. _ And making a space where you could possibly find an answer you don't expect. And that comes from that culture. So we see that with the turn of people coming through the space, that they need to get it, and they need to know this is a place that they can really push the limits of where they've been before. >> And then how, have you seen the kind of top down push for that culture, in terms of supporting it, evolving it, you know, >> Paul: Yeah. >> over time, from the very top levels? >> J.D.: That's interesting. >> No, now I'll take a run if. Even just go to our company's values, and everybody, you know, has an employee badge. We have our company values in the back of every single badge. And one of our company values, there's a couple, actually we have 10 values in there. And I think they're all great values. One of them is make Mom proud. Okay, it's about, you know, before you make any decision, before you do anything, is this a decision that would make your Mom proud? The next one that is, I think, also goes to the culture of our company, is bring your blank self to work. And you can fill in blank with whatever you want to fill it in with. So these are values that have been thought through from the top of the company, that permeates all the way through the organization. And as you know, an organization, your values and your mission are very, very important to that culture. >> Jeff: Right. >> So we even just reworked our recruitment philosophy based upon hiring on diversity and inclusion as well. So these are things that are absolutely supported from the top down inside our organization. >> And how has that manifested? Do people quote the values in reference to company awards? Do people, how does it actually go from just the back of, you know, the back of your badge to implementation to everyday world? >> We have them in performance reviews. When people are, you know people sort of do their performance reviews in, and part of that is, how is this person upholding our values. And so, we've installed this, you know, deep understanding of the values of the company because that's what effectively holds us together from a culture stand point as well. >> Jeff: Right. >> Yeah, it's interesting I think with Pier 9 we've seen a real chicken and egg. Pier 9 was an experiment when it started five years ago. And I think what's happened is the experiment went well. And that leadership started to see this kind of experiment is bringing in a value that as a software company, we haven't been able to reach before, which is having people in the space innovating and collaborating building community in that way. So it's been interesting to see it trickle up. And I say it's been really been grass-root, and what I see is that now, you know, when they're recruiting at Autodesk, they bring the people to Pier 9 because it's an employee benefit. So, and we see how the videos that Pier 9 are getting made from the marketing department and has influenced how the videos are getting made when we talk about all throughout the company. So it's been very interesting, you know, they brought, they started the experiment that they thought would be valuable, and now the company is found out more and more what that value is. And now they're looking at it. I do we expand that with our network of technology centers? I do we reach more people? And what else does this feed back to the larger corporation? >> Right >> Yeah. >> If anything you just touched on it with your be the underscore person is, is even diversity within the regular, just the regular hires that maybe, just the regular white guy from 10 years ago, >> Paul: Yeah. >> before it would be fit in a box, right. We hired you, now fit in a box. We talked about, it's amazing to me the impact of clothing. >> Paul: Yeah. >> We talked about it in an earlier interview. You know, you're a great person. You do all this stuff. Now we hired you, we'll put you in a box. >> Yeah. >> Yeah. >> As oppose to now, there's kind of whole person concept, which is even diverse inside of the attributes >> Paul: That's it. >> that you're leveraging from the individual >> Paul: Yeah. >> employees to get more value. Seems to be just a really >> Paul: Yeah. >> significant trend that then is going to drive that innovation. To use that whole asset. >> Yeah, you know, I'll even add that, as I mentioned earlier, employee resource groups, right. Heavy support for creating employee resource groups. In fact, we just created a new one for, Belong, you know, this is for people that are maybe immigrants into the country that are now under fear and concern with the what's going on with certain immigration policies and laws and so on. >> Jeff: Right, right. >> And we have Box Women's Network, Box Women's Technology Network, we have Black Excellence Network, we have all these various different employee resource groups, but also what's happening is that these groups are also helping people to get connected with other people across the organization. And as companies grow and you have thousands of employees, how do you get connected with other people across your organization that are in a similar situation as yourself. And we're finding that it's helping build relations, helping to build connections. I think our cognitive thought, our problem-solving, and so on is actually significantly improved because of this. >> Alright, so we're getting the wrap sign. It's a busy day. I want to give you the last word before we cut off. If we sit down a year from now, at International Women's Day, what are you working on, what are your priorities, both as individually as well as, you know, from a company point of view for the next 12 months? J.D., I'll start with you. >> Yeah. I'm actually launching an organization right now called, The Workbench Alliance. It's a professional organization for women, gender non-binary folks, trans-women, super inclusive, working at the intersection of craft, technology, and design. It's a lot of what we facilitate at Pier 9, and I'm looking at how we build a professional network to promote, create visibility, and really more and more community around these sort of converging industries. Supporting each other and you know, kind of employee resource group, but outside the corporation, which I think it's going to benefit, certainly benefit Autodesk, but benefit everybody. >> Jeff: Right, right. >> You know, I'll go on one topic and that's machine learning. I think we that we're at a point, it's almost the tip of an iceberg, but we have over the last few years created more, and more, and more data. And now we're mining that data for intelligence. Machine learning is getting smarter, and smarter, and smarter. So not only are we looking at leveraging that ourselves at Box to add more value to the content that our customers store with us, but also I think it's an opportunity to do things around hiring on diversity. You know, I think there's a lot of learning we can do to weed out unconscious bias. How we screen, the screening process, the finding process, the recruitment process. So I'm a big believer of machine learning helping us in a lot of different ways. >> Alright. Well, J.D., Paul, thanks for taking a minute, >> Alright. >> from your day. I really enjoyed the conversation. >> Alright, thank you >> Great, thank you. >> I'm Jeff Frick, we're at the International Women's Day. The Accenture at downtown San Francisco. Thanks for watching. Catch you next time. (electronic beat theme music)

Published Date : Mar 10 2018

SUMMARY :

I have to ask, J.D. It's literally a physical place to fabricate, but not necessarily that you can touch, shave, So there's where these centers, you know, And one of the big three buckets And the culture people first is very much about inclusion. if they don't have a, you know, There's a lot of pressure to hire people knowing but at the other time, you want retention. when you stick to that. And we have a very open social, collaborative culture. J.D., I want to ask you kind about and is it changing the way you guys do things? But go on the journey with you to find the answers. that they need to get it, And as you know, an organization, So we even just reworked our recruitment philosophy And so, we've installed this, you know, and what I see is that now, you know, We talked about, it's amazing to me the impact of clothing. Now we hired you, we'll put you in a box. employees to get more value. that then is going to drive that innovation. Yeah, you know, And as companies grow and you have thousands of employees, I want to give you the last word before we cut off. Supporting each other and you know, I think we that we're at a point, Alright. I really enjoyed the conversation. Catch you next time.

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Nicole Forsgren, DevOps Research & Assessment | PagerDuty Summit 2017


 

>> Hey, welcome back here everybody. It's Jeff Frick here with theCUBE. We're at PagerDuty Summit. It's in San Francisco at Pier 27. It's a new facility, we've never been here. It's pretty unique. It's right between the Bay bridge and Pier 39. Beautiful day out on the water and it's all about DevOps here at PagerDuty. And I'm going to tease Jen later if people even know what a pager is at this town. So we are excited to have Nicole Forsgren She's a founder at CEO and chief scientist of DevOps research and assessment. I had to read it, it's a big mouthful but it goes buy DORA for sure. Nicole, welcome to see you. Good to see you. >> Thanks so much. It's good to be here. >> Alright so you are the DevOps expert. You got a really interesting past. Did some research on the LinkedIn profile industry. Academe industry, Academe and now you're out helping people. >> Yes, bounce around a bit. It's all about the pivot right? >> Absolutely. >> Out here doing DevOps. >> Absolutely, absolutely so you do an annual report on the state of DevOps. So where are we? DevOps has been being talked about for a long, long time. How much is reality? How far are we on this journey? What are you seeing? >> Right so it's really interesting you point that out right, because for years everyone's been like DevOps. What is it? Does it matter? And so DORA and by the way, DORA is myself. Jess Humble, Jame Kim. We just brought on Sue Chow. But the core founders, we've partnered up with the team at Puppet, and for the last several years. We've put out the state of DevOps report. To kind of help define at least from a research standpoint and from our standpoint. What it is? What are the key contributors to really drive value and does it drive value? It's for years and I'll talk about this later this afternoon on my closing keynote. For years and when I say years, I mean decades of academic rigorous, pure review research. Technology didn't matter. Like it didn't matter at all. It just never delivered value to organizations. But then we started seeing patterns and really interesting patterns and companies saying no. We're seeing results, we're delivering value. We're delivering outcomes. Core essential outcomes for end users and customers in the business. And so we got together and say okay, let's really take a look at this in a really important way. >> Right, now how far we've come right. 'Cause now most companies are technology companies. They just happen to warp their technology around a particular product or a particular service. >> Yeah, exactly. >> And now most leading the technology in terms of a vehicle to drive value and to drive transformation. So DevOps is also very wrapped up in this whole concept of digital transformation. That's all anybody wants to talk about. It's in every earnings call, so how closely are the two related and how do you see, 'cause DevOps got a little bit more history in terms of the buzz of transformation. Are people applying DevOps concept beyond strictly development and operations? >> So, there's a lot to unpack there. So like you said, it's really, really involved. Although it has some kind of a buzz word, right? Some people love it, some people embrace it, some people never want to hear it. So it's really all about what's important to the company in delivering value. But it's core is really about taking important methodologies and practices to deliver value and it's about using technology and automation, in conjunction with core values and practices and processes that we've adopted from the lane and agile movements. >> Jeff: Right, right. And having a really good healthy culture that's about more than just DevOps. Right like you said. DevOps, QA, Info Sec. The business marrying all of that, pulling all of it together, working in conjunction in the right kind of ways to deliver value. To deliver key outcomes to help us pivot, move fast, learn, have fast feedback. So that we can do what we need to do for the company, for the business, because like you said, it's so many companies right now, really are technology organizations that happened to be wrapped around in some particular industry. >> Jeff: Right, right. >> Capital One is a financial institution. Really they are a technology organization that happens to do finance and deliver finance really, really well for their customers. So many other companies are doing retail but it's driven by technology. Right or they do insurance and it's driven by technology or they're a healthcare organizations that really can't do what they do unless they have technology to really drive it. >> Right, right. The financials institutions are interesting because if you talk to like my kids. If they've ever been inside of an actual bank and then and how often do they go to the atm? So not even atm, so the way that people more and more interact with the company is through digital mediums. >> Right. >> But I'm curious to get you're input on the big question that we always ask people is how do I get started. Right, what is the easy paths to success? How do I get some early success so I can build on that success? What's interesting is you have a very unique approach to solve that question as oppose to what I think or based on what I'm really good at, I think we should start here. >> Yes, we really do-- >> Do you guys have different-- >> And this is really why DORA exist and this is what we do. So myself Jess Humble, Jean Kim. This explains the genesis of DORA. So we have a couple different things so the mission of DORA is to help companies get better through science and proven methods. Ans so we have a couple of different things we do. The first is that state of DevOps report that we put together at Puppet. And those are all open sourced and so if you want some ideas of what really statistically drives improvement, go find those. They're open source, they're totally free. We've tried so many resources because we don't want companies to fail. We've all lived through that awful dot com mess. We've seen companies fail. Go find those resources. Now your question though, where should I start? If I'm a company, what should I do? We've all go into conferences myself, Jean, Jess and we've had companies come up and say well where should I start? And the answer is always, it depends. The answer is always it depends because I can't tell you absent context, absent data, absent information. If I don't know about someone's detail information. I can't tell you and so what we also have is we offer an assessment where I can collect data from the doers. Right there's this fantastic report from Forester. It's called the dangerous disconnect and that's such a great title because if you ask executives. They drastically over estimate technology and DevOps maturity in organizations. So you shouldn't be, I mean I love-- >> Over estimate. >> Of course they do. I mean because we need to be really, really optimistic about where our organizations are going. >> Right, right. >> Those are our roles as executives. And so that's appropriate but in certain conditions that's appropriate. But where it's not appropriate is when you're setting detail strategy for your organizations. And so what we do is we offer an assessment where using these strong scientifically based measure that we have prepared and refined over now, four years of rigorous academic research. We can go with a 15 minute survey, collect data from everyone in organization that like I said are the doers. DevOps, TestOps, QA, InfoSec including vendors, contractors, consultants to people that are in the weeds every single day. I can measure you. I can benchmark you against the industry. I've got over 23,000 data points around the world. All industries, all company sizes. And then, where should they start? I can algorithmically tell you what your bottle neck is, what your constraint is. Where you should start to accelerate your performance. >> Based on my data? >> Based on your data. >> Based on your algorithms and based on your population data from this huge data set >> Yes, and with the companies that we're working with right now, they're seeing amazing results. They're calling it out-sized results. So a really great example we have was with Capital One. They did the assessment across over a dozen lines of business. And by focusing on two core capabilities out of over 20. We focus them on the right two capabilities. They saw a 20X improvement in deploy frequency in only two months with zero increase in internet. >> 20% improvement-- >> 20X >> 20X? >> 20X >> In two months. >> 20 times. >> Wow. >> So it's that ability to measure consistently see visibility throughout that software engineering life cycle. So we also had feedback from customer like Verizon. That that visibility, that consistency of measurement was also a really huge value add. >> Jeff: Right, right. >> Measurements hard. >> Well it's interesting, I saw some of your videos and some of your prior key notes and stuff and talking about, everyone says data is in the world. But the data without context, the data without the right algorithms, and you talk about a bunch data dirty things and data problems. Data itself is not the new oil. So I wanted to get to your report 'cause that's kind of your bench mark. That's your big stake in the ground. So how are we've been doing it? What do you do different than other things that are out there? Besides the fact that it's open source which I'll ask you about as a follow up. What makes your research special? >> So why is our report different from any other reports out there? I think there's a couple things. The piece that makes me the proudest is that, the state of DevOps report is so different because it's academically rigorous. It's a true research report and I love that the team has been so loving and so patient with me. Because when I started working with the rest of the group four years ago, I stepped in and I said. This is what I want to do. These are my ideas. I was still a professor at the time, so as you mentioned, I was industry and then academia and I'm now in industry again. But I stepped in and I said, I think there's this really, really fantastic opportunity to take a look of what's going on but we have to measure this in really rigorous ways. And by doing that, it allows us to look at predictive relationships, which is interesting because it let's us say. If we focus on core capabilities, they will predict organization's ability to develop and deliver quality software with speed and stability. Which will in turn drive improvements in organizational performance. Profitability, productivity, market share. Effectiveness, efficiency delivering mission and organizational goals. Notice I'm saying predict and drive. I'm not saying correlate, which is really interesting. And so in these years of research, we've been able to identify core capabilities that drive improvement. So it allows organizations to understand what's important to invest in. It's not just this worked for my team. This worked for that team. Hey, I think this is what I'm going to try because as someone fond of joking. Anecdote is nice but the plural of anecdote isn't anecdata. (laughing) Right, and that was my frustration when I was in tech and before and when I was in consulting. If you want to try a thing and you want to apply it but it's really hard if I only have one or two or three or five maybe even 10 stories. We need so much data to really understand what will likely work for teams and for industries as a whole. And like I said, God bless the team, because I came in and I was really rigorous and I would say that doesn't work, we can't measure that. That doesn't work here and sometimes I'd come back and I'd say that doesn't hold. The stats don't hold and they say, "But it has to." "I know it worked here and I know it worked here." And I'm like, but it's not, we have no evidence to support that. The stats don't hold. This doesn't work. We can't say that and we're like hey, we'll have to try it again next year. Not try it again next year but we have to find a different way to measure it. We have to have a different hypothesis to test. But then we also find really amazing things like I said a couple times, it predicts a team's ability to develop and deliver code with speed and stability. Speed and stability. We found four years ago speed and stability go together. For years, we didn't know that was the case or we thought that in order to get stability, you had to slow down. It doesn't show up anywhere in the data. No where, high performers get both. >> So do the executives, do they realize the leader that having better internal thought for development has an impact on their business relative to saving a few bucks on parts or spending a few more bucks on marketing? As a real driver of value as oppose to it's just always internal apps that we have to build for whatever reason. >> They're starting to get there. And so what we're starting to do is we're really focusing heavily on delivering code with speed and stability. And then, we're saying okay, imagine if you could deliver with speed and stability here. What could you do with delivering features? How does that help you get to market faster? How does that help you beat your competitors? How does it allow you to respond to complaints and regulatory changes? And so that's really what helps us drive and then another way that we are a little different from other reports that are out there. Other industry reports are also very helpful but they are very different. So I don't say things like 27% of the industry is using configuration management. Other report say that and that is interesting. I don't report on percentage of the industry that's doing something. >> Right, right. >> But those other reports can not say what is predictive of improvement. So we are the prediction. Occasionally, I'll report correlations if I don't have the statistics to go as strong as-- >> And what moves it from correlation to prediction is the strength of the algorithms? >> No, it's the strength of the research design. >> The strength of the research design upfront? >> Yep, up front. >> Before you feed it in. >> Upfront and-- >> 'Cause really, you're knocking them at research. >> Yes. >> Rigor. >> Yep. >> That's the underpinning of the whole thing. >> And much more data has been published in academic periodicals, so we are still actively doing research. >> And I would imagine that the annual report is really an ongoing, longitudinal study across a whole lot of the same companies over and over and over, year in, year out. So you get them-- >> So it's open every year. >> As well. >> Yep. >> Awesome, alright Nicole. Well that is fascinating and everyone should go to DORA and get the free research. And then if they want to bring you guys in, and you offer custom services to help the particular company execute and do better. >> Yes, absolutely. So you can go to DevOps-research.com to find all of our research and anything else you want to find out about engaging with us or anything like that. >> Nicole Forsgren. She's DORA the explorer. She'll help you out with your DevOps. I'm Jeff Frick, you're watching theCUBE from PagerDuty Summit. Thanks for watching. (uptempo techno music)

Published Date : Sep 8 2017

SUMMARY :

So we are excited to have Nicole Forsgren It's good to be here. Alright so you are the DevOps expert. It's all about the pivot right? Absolutely, absolutely so you do an annual report and customers in the business. They just happen to warp their technology and how do you see, So like you said, it's really, really involved. So that we can do what we need to do for the company, that really can't do what they do So not even atm, so the way that people more that we always ask people is how do I get started. and so if you want some ideas of what really statistically I mean because we need to be really, really optimistic I can algorithmically tell you what your bottle neck is, So a really great example we have was with Capital One. So it's that ability to measure consistently and talking about, everyone says data is in the world. and I love that the team has been so loving it's just always internal apps that we have to build How does that help you beat your competitors? if I don't have the statistics to go as strong as-- so we are still actively doing research. So you get them-- and you offer custom services to help the particular and anything else you want to find out about engaging with us She'll help you out with your DevOps.

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Nick Mehta, Gainsight | PagerDuty Summit 2017


 

>> Hey, welcome back everybody. Jeff Frick here with theCUBE. We're at PagerDuty Summit in Downtown San Francisco. Actually, out on the wharf. It's called Pier 27, never been here before. Pretty cool venue between Pier 39 and the Bay Bridge. We're excited to have a very seasoned Silicon Valley veteran, Nick Mehta. He's the CEO of Gainsight, but look at his LinkedIn profile. He's been on startups, he's been at venture capital companies and now we hear you might may be growing a little unicorn thingy out of your head after that last round. (Nick laughs) >> I don't know about unicorn-- >> Nick, great to see you. >> But a gray hair, for sure. Seasoned, I think just means gray hair, so. >> Absolutely. >> That's growing in my head for sure. >> For people who aren't familiar with Gainsight, give them the basic overview. >> Sure, Jeff. At Gainsight, we really believe that almost every business model is shifting to ones where customers have more power. Therefore, you can't afford to just sell a customer and move on, and for a long time, businesses, the vendors had all the power. You sell a software product or hardware, you sell a device, and once the customer has it, it's up to them whether they get value. Gainsight, we're trying to help enable a shift to this concept we call customer success, where companies have to own whether or not their customers are getting value, whether they're getting the outcomes they want, whether they're using the stuff they buy, and we build a software product, a SAS application, that helps companies make sure everyone in your company is orienting your customers towards getting more value, and in the process, get them to stay with you longer, spend more money with you, and become bigger fans of your company. >> Right, I imagine a lot of people might confuse it with CRN. >> Right. >> Customer relation management and there's a big 60 storey building going up. >> I've seen the building, and we love those guys. Think of us as an adjacent product to what you might do with a Salesforce automation product like salesforce.com. We actually integrate very tightly with Salesforce, as an example, they're an investor in Gainsight. As you're managing sales with your Salesforce, you're managing your support team, you're managing other systems. How do you manage your customers and make sure they're getting value, make sure they're going to stay with you and grow over time? That's what Gainsight does. >> It's really interesting, 'cause people have been talking about the 360 degree view of the customer forever, but that's the challenge you guys went directly after with your application. >> Yeah, it's funny. That's right. I think, for a long time, people were trying to solve 360 view of the customer, but what they were really solving was 360 view of the deal, 'cause it was all about the sale, and the sale is important, it's still very important, right? It was about marketing leads and who I'm selling to and who has power and those are all really important things but now if you think about a world where the customer has power, you've got to look at 360 view of the customer. Are they getting the outcomes they're looking for? Are they adopting and using what they bought? Are they having a good experience? It's a totally different pivot on the world. It's about the customer, not the deal. >> It's interesting too to parallel that with just SAS and Cloud, because when you have a SAS relationship with a client and an ongoing subscription revenue model, you have to keep delivering value, you have to make sure they're going to pay you next month and the month after and the month after. It's not just a sell it and walk away. >> That's exactly right, Jeff. As you know, first of all, it's way cheaper to keep and grow an existing customer than to go get a new one, and because of that, the SAS business model depends on actual high retention rates. People talk about gross retention rate, basically, "Are you keeping the customers you've got?" And then also your net retention rate, are they spending more money with you over time? And the most successful SAS companies, the highest valued ones, are keeping their customers and getting them to spend more money, so that's one of the most important value drivers in SAS. >> I'm curious, when you guys deploy into a new company, a new customer, what are some of the early a-has that you just see over and over and over again that they just miss before they had this view? >> Totally, so number one is almost every company feels today like they're reactive. They find out about things but very late. A customer leaving them, somebody unhappy, a missed sales opportunity, so number one is just getting your organization to be more proactive. Number two, how do you get everyone in the company aligned around the customer? You might have somebody that cares about that one customer, but that customer is talking to support, they're working with your services team, they're going through training. How do you get everyone aligned around the customer and really have a good view across your whole organization so they're all marching for that? Number three, the third a-ha, is how do you scale that? You might have 100 customers, you might have 1,000, you might have a million. How do you scale the right approach with the right customer, whether it's a human outreach or whether it's a fully digital experience, which we can do both, of course. >> What about, there's customers that are in your sales book as a company, but then there's individuals, right, that you're interacting with. >> That's right. >> And in a big company to (mumbling) a relationship, it's not just two companies. It's thousands, or hundreds of thousands of people that are interacting at a bunch of different levels. >> I'm so glad you said that. >> How do you integrate that in? >> Yeah, totally, it's funny, because if you have a big customer and somebody says, "Is your big customer happy or not?" There's no one answer to that question. There might be one part that loves you, another part that doesn't like you, one part that's rolling out, one part that's using some new stuff, one part that's not using anything, and so you have to be able to break up that company in a lot of little pieces, we call those relationships, and then measure each of those differently and be able to drive each of those forward. So, you're totally right. It's not about one company, it's about a lot of little customers within that big customer. >> Right, now you bought into Cloud early in. I think you were actually at a VC firm looking at Cloud and obviously you're at Gainsight and SAS Application. As you look forward, you just got off a panel, what's next? Where do you see the next big evolution or revolution, if you will, in the way IT services and software are delivered? >> Totally, I think the biggest thing that's happening right now is that Cloud is just a delivery vehicle, I think everyone knows that. SAS is kind of table stakes. Mainstream companies are saying, how do I reinvent my core business by shifting to these business models that are digitally enabled? People call that digital transformation. That's what this panel we just did was all about. That's happening not just in Silicon Valley, that's happening in manufacturers and retailers and financial services companies. When they do that, they're rethinking everything about what they do, how they manage product development, how they actually sell, and also the customer experience, which is where we come in. We think the biggest thing is kind of obvious, it's digital transformation. Underneath that, you can leverage all kinds of new technologies whether it's artificial intelligence, machine learning, bots. But the transformation of mainstream businesses is happening at a rapid speed right now. >> I want to get one last point before we let you go, the impact of social, direct social back to these big companies. My favorite one is Comcast Cares. Every time my internet goes down, I jump on and I tweet-- >> Nick: Oh my God. >> Give my internet back! >> I feel for those Comcast Cares social people. They deal with a lot of mean words. >> No, this is not Xfinity Cares, this is Comcast Cares. But it's a really interesting paradox for companies, because people can reach out directly in kind of a semi public forum, which it wasn't, you know, just calling the 1800 number. How are they integrating that into this customer relationship management? >> Oh my God, we talk about the fact that customers have more power and they have bigger voices. One customer has a much bigger voice than they ever did, and so you have this amazing opportunity to either create a great advocate who could bring you new customers and new sales, or create all these detractors. I think that that public voicing of customer experience has made CEOs much more aware of why it matters. Before, a customer has a bad experience, they type up a letter and mail it to some office that nobody ever reads, and now, this CEO is seeing on her or his Facebook or Twitter feed or LinkedIn the customer upset, and I think that's making them much more aware of customer experience being really important. >> Right, right, and are you seeing, it's interesting to me, there's some senior executives, Michael Dell, Beth Comstock, just picked two out of the hat, that are super active on social-- >> Nick: Oh my gosh, yeah. >> Directly engaging with their community. There's other big companies, which I won't name, where people don't even have a LinkedIn account-- >> That's right. >> Much less a Twitter account. Is there a direct correlation that you're seeing between embracing a direct engagement with your community versus, "Eh, I don't want to say anything bad," which I think, it's either or the other. >> Yeah, I empathize with the fear, because I think people worry about saying something bad, so I get it. I think it's definitely misguided and kind of backwards. You can't stick your head in the sand anymore. Take somebody like Marc Benioff, who's so great at this, and he's on Twitter, he's advocating for causes. He's taking, maybe, controversial stands in some cases, but he's putting himself out there and he cares about his customers. Same thing with Michael Dell, same thing with Beth Comstock. There's so many great CEOs out there, so honestly, at this point, if you're not out there, you look like you have something to hide, right? (laughter) Which is not good. >> Which is not good. Alright, Nick, thanks for taking-- >> Thanks so much, Jeff. >> A few minutes, and congratulations. I saw you were a Top 50 SAS CEO of 2017, and continued success at Gainsight. >> I don't know how I made that list, but I felt honored, so thank you so much. >> Absolutely. >> I really appreciate it. >> We'll see you next time. He's Nick Mehta, I'm Jeff Frick. You're watching theCUBE from PagerDuty Summit 2017. Thanks for watching.

Published Date : Sep 8 2017

SUMMARY :

companies and now we hear you might may be growing But a gray hair, for sure. For people who aren't familiar with Gainsight, and in the process, get them to stay with you longer, might confuse it with CRN. and there's a big 60 storey building going up. make sure they're going to stay with you and grow over time? but that's the challenge you guys went directly after and the sale is important, it's still very important, right? they're going to pay you next month are they spending more money with you over time? How do you get everyone aligned around the customer that you're interacting with. And in a big company to (mumbling) a relationship, and so you have to be able to break up that company I think you were actually at a VC firm looking at Cloud Underneath that, you can leverage all kinds I want to get one last point before we let you go, They deal with a lot of mean words. which it wasn't, you know, just calling the 1800 number. and so you have this amazing opportunity to either Directly engaging with their community. embracing a direct engagement with your community versus, you look like you have something to hide, right? Which is not good. I saw you were a Top 50 SAS CEO of 2017, so thank you so much. We'll see you next time.

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Sheila Jordan, Symantec | PagerDuty Summit 2017


 

(clicking) >> Hey welcome back everybody, Jeff Frick here with theCUBE. We're at PagerDuty Summit in San Francisco at Pier 27, I got to look at it. I've never been here before. It's a cool facility right on the water, between Pier 39 and the Bay Bridge. We're really excited to have back, I can't believe it's been like three years. To have Sheila Jordan, she's a CIO of Symantec and last we saw you was, I looked it up it was Service Now Knowledge 2014. >> Yes that's correct. >> Sheila, great to see you. >> Sheila: Nice to see you. Thanks for being here. >> Absolutely. So I think when we first talked you were just starting in your role in Symantec and now you're three years into it, you just got off a panel about leading digital transformation, so just give us kind of a general view of what you've been up to and how has that journey been progressing? >> Right, well it's been quite a journey and I would say that it's been really a transformational journey. So the vision for Symantec really is to become the largest cyber security company in the world. And that vision really started two, two and half years ago and I'd say that today it's a reality. When I was hired, I was actually hired to in source IT, so we completed that and then when we went through the Veritas separation, so we separated the company with Veritas which was a pretty significant separation. And then subsequently we've acquired four or five companies, we've recently acquired the Blue Coat company, which with that acquisition, we get our CEO Greg Clark. And then we've also acquired some other companies on the consumer side so the LifeLock business is really tied to our consumer digital safety. So we've been very busy and now we've just announced a small divestiture on our website security business. So lots of acquisitions, lots of change, lots of transformation, that really would been bringing into the organization. >> Jeff: Right and you talked on the panel your job is you got to keep the lights on and keep things moving. Then you've got this acquisition and in your case big, the split the divestiture. But then you still want to innovate and you've talked about looking at new applications, and I thought a really interesting comment you made was about shadow IT. >> Right >> And shadow IT is not all bad. There's a reason that somebody decided to take that action. And really they're trying to understand why? And what was the application requirement? And not just throw it out as unauthorized use. Pretty interesting lesson. >> Sheila: Well a couple things on that. Working in an engineering organization you can't ignore when there's apps being used and come up, because there's a need. Obviously there's a need that the IT organization isn't providing and so what it that need? And what is that capability that the organization is looking for? Now the cool thing is we have technology called CASB which is the Cloud Access Security Broker. That allows us to look at the entire environment of what both cloud applications of who's using what. So for example, we are sanctioned and our standard is box, but I can look across the organization and see what cloud applications we're using and if Drop Box appears, that's a question to say no that doesn't make sense, our standard's box. But the reality is is that all other applications that might be coming out of the engineering organization's using, we should be asking ourselves why? What capability are we not delivering? And how do we bring that into the IT arsenal? >> Jeff: Right, right. And essentially you bring up the box example because another thing you talked about on the stage was your cloud adoption. So kind of you threw out a number, 62%. So I'm not exactly sure what 62% is. But where was it when you got there? What is 62%? What are you measuring? And there's conversations about direct ROI but it's a much more complicated formula than just a simple ROI. >> Yes it really is, and I would say that first of all, from an IT perspective, I think any CIO has the obligation to help the organization run, change, and grow. And forward thinking CEOs really understand that technology can be used to not only run the company, that's kind of old school legacy total cost of ownership costs. Really super important, but it's not only run, but how do you use the technology to change and grow? So when you have opportunities like Saas, that allow the CIOs to have, reduce our total cost of ownership, be more agile, have the Saas providers update their products and solutions and all of that, that's kind of on the Saas providers. It makes our job a little easier or different I'd say. What I mean by that is the role of the CIO hasn't changed. Our job is to protect the company's assets. All of our company's assets and our data whether that's customer data, employee data, partner data. And yet five or seven years ago, it was these monolithic applications it was a private data center. on-prem physical data center. It was massive or monolithic geopcs. All of that has changed. So the role hasn't changed but now we've got to think about Saas applications. Cloud, infrastructure as a service. Public cloud on the infrastructure side. We think about all the applications that are coming in on our mobile devices. We think about IOT, we think about structured and unstructured data. Our role is the same, but how we have to manage that complexity to help our companies and enable our companies run, change, and grow; it's just very different. >> Jeff: And then you get involved in kind of investigating how the second order impacts? Kind of the law of unintended positive consequences by going to a Saas application, for instance. Or going to some of these platforms that doesn't show up in the simple ROI analysis. >> No, I agree with that. But I also think it's total cost of ownership but it's also as important today, as a agility. Everyone wants to get to market faster. Everyone wants to feel to be more productive. So it's really the combination of both total cost of ownership and agility. >> Yeah you said an interesting thing too. "Speed is a habit." Which is a really interesting quote. Because everybody wants speed. >> Absolutely >> And we just had another guest who talked about speed actually does correlate to better software. Because it forces you to do that. But everybody wants speed. You got to have it. So the other, you were all over, I got notes. We could go on all day. I won't go on all day, but somebody talked about what are the limits? What are the limits of applications? As you made a really interesting comment that at the end of the day, it's just about the data flow, and having a horizontal view from your seat. You may find that there's other ways to skin that cat based on what other people are doing. >> Sheila: Right, so I would say one of the reasons I love being in IT, is we see horizontally. There's many functions in the company that see in those silos, but we get to see horizontally which means we see the redundancies in an organization and some of the gaps. And so and as the world changes, that it's less about these monolithic, huge applications, but more about cloud and Saas. It really becomes important about the data flow. Where is the data? Not only is it in that say sales force application, but how does that sales force application move to a box? And how does that content move from box to say some of the collaboration tools in technology and how does that move and flow? Our role has to be about, one: Understanding the data flow and really where that exists. And how do we enable the entire business? Every function to be even more productive. But also how we protect and secure that. So, I think it's so exciting that not only are we doing, our view in IT is to deliver that unified, end to end experience. And it all comes down to the reference architecture approach. But the other part why I'm so excited about Symantec is because we're moving into the notion and the vision of having an integrated cyber defense platform. And I'll explain that for one second. Because historically, the security business has been really fragmented. Point solutions to protect every layer of your architecture. So whether you had a point solution in infrastructure, or end points, or data, or at the web gateway layer. Whatever that was, and what happened is, over time, our recent report would suggest that a large enterprise has anywhere between 65 and 85 security products in there enterprise. Large, large enterprise. >> 65 to 85. >> Security products >> Point solutions. >> In their enterprise. (Jeff chuckles) Yeah and so >> Tough to manage. >> It becomes, yeah it really does. One of the visions that Greg Clark and Mike Fey have for our company, is why can't we be, and deliver this integrated, cyber defense platform? Because it's really connected. We then have products that will live at each layer of the architecture but connected. And so the really super cool thing about that, is that the white spaces between those fragmented products, really are breeding grounds for the bad guys to come in and stay awhile and sit and watch and observe. If you have all that legacy technology and legacy applications, it just becomes a breeding ground. And when you have an integrated cyber trends platform that actually allows it to be much more integrated and really reduce some of the risks and all for our CEOs and customers, a better opportunity to effectively manage their environment. >> Right and you guys are a security company, but also you're a CIO of trying to protect stuff. So you're in a really good spot. Cause the other thing that's happening is this radical increase in the tax services. Especially as we go beyond cloud and APIs to edge economy and IOT devices. As you kind of look at the future of both for protecting your own stuff but also helping to deliver the products for your customers, if the security space is really really rapidly evolving. >> Rapidly evolving and becoming even more important. Because again, the flow of data from your sales force application to your mobile device to IOT back to a content solution. Back to some of the collaboration. The flow of data, is now app to app, or Saas to Saas. Saas to device, device to infrastructure as a service, so it really is the flow of data is so dynamic, and so security becomes just super critical to make sure we're securing that data in motion. >> Right, Right. Yeah it's crazy. And even if you have the most secure systems, you might have lapses in protocol which we hear like some of the CAWS breaches, where somebody didn't configure something right. Alright so, I could keep you here all day (Sheila chuckles) But I won't. But I want to give you that last word. What's next? And there was a little bit of conversation on the panel, so I want to open that up again. As you kind of look forward or, the cloud thing's kind of done, the API thing is kind of done as you look forward, what's kind of the next ... Never say five years in this business. Next couple years, you're excited about the move in the industry forward. >> Sheila: Well I actually think, and I know it might be an overused term, but I really think that we're just scratching the surface on AI artificial intelligence and machine learning. We're using a lot of that in our products today and how we're building our security products. But when I think about corporate IT, and I think about how we deliver statistics and information about our business. So transactional reporting on bookings and revenue and forecast and expenses, there needs to be a better, more predictive way of analyzing that data and understanding it in a much more sophisticated AI. Machine learning that we get our customer insights. And we really start to use those insights into building out that kind of knowledge as we move forward. I look forward to really beginning to really really have some strategies on AI and machine learning in corporate IT. >> Alright, well Sheila Jordan it was great to see you. Hopefully it won't be >> Nice to see you! >> Three years >> Three years till we see you again! CIO of Symantec. I'm Jeff Frick. You're watching theCUBE from PagerDuty Summit San Francisco. Thanks for watching. >> Sheila: Thank you so much. (upbeat electronic music)

Published Date : Sep 8 2017

SUMMARY :

and last we saw you was, I looked it up Sheila: Nice to see you. you were just starting in your role in Symantec So the vision for Symantec really is to become Jeff: Right and you talked on the panel to take that action. Now the cool thing is we have technology called on the stage was your cloud adoption. that allow the CIOs to have, reduce our total cost in kind of investigating how the second order impacts? So it's really the combination of both Yeah you said an interesting thing too. So the other, you were all over, I got notes. And so and as the world changes, Yeah and so for the bad guys to come in and stay awhile and sit Right and you guys are a security company, Because again, the flow of data from your sales force kind of done, the API thing is kind of done and I think about how we deliver statistics Hopefully it won't be we see you again! Sheila: Thank you so much.

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Jennifer Tejada, PagerDuty | PagerDuty Summit 2017


 

>> Hey, welcome back, everybody. Jeff Frick here with theCUBE. We're at PagerDuty Summit. It's our first time at PagerDuty Summit and Pier 27, our first time to this cool venue. It's right on the water between the Bay Bridge and Pier 39, beautiful view outside. Unfortunately, the fire smoke's a little over-the-top. But we're excited to have one of our favorite guests, Jennifer Tejada. She's the CEO at PagerDuty. Jennifer, great to see you. >> Thank you. It's so great to be back, Jeff. >> Absolutely. So this is, what, your second PagerDuty Summit? >> This is our second PagerDuty Summit. >> 500-some-odd people? >> I think we've had 700 through the door already. We've got a few hundred streaming online. Almost twice what we did last year. So we're really excited. We're still in the infancy stages of sponsoring an industry event, and we've been really focused on trying to make it a little different to insure that people walk away with actionable insights, and best practices and learnings they can take immediately back to their teams, and to their companies. So we've had just some awesome guest speakers and panelists here today, and it's been a lot of fun. The PagerDuty band played live at lunch. >> That's right, I saw them at lunchtime. >> Yeah, which was great. So we're having a good time. >> What are they called? The On-Calls. >> The On-Calls. I let them name themselves. >> And so, you've been here a year now. So, how are things moving, how are you moving the company along since you got here? What are some of the strategic things that you've been able to execute, and now you're looking forward? >> So, it's just been an incredible year, honestly. You always hope for a number of things when you come into a new role. You hope that the team rallies around the business. You hope that the opportunity is as significant as you thought it would. You hope that there aren't more bad surprises than you think there are going to be. PagerDuty's been so unique, in that there have been more good surprises than bad surprises. There's so much potential to unlock in the business. But probably the thing that's most amazing about it is the people, the community, and the culture around PagerDuty, and just the sense of alliance towards making the engineering world work better to insure that customer experience and employee experience is better. There's just a real sense of duty there, and there's a sense that the community is there with you trying to make it happen, as opposed to working against you. So a lot of our innovation this year, and I mean, we've released tons of new technology product, including machine learning and analytics, and going from reactive and responsive to proactive. There's a lot of stuff happening. So much of that has come from input from our practitioner community and our customer base. You just don't always have that kind of vocal engagement, that proactive, constructive engagement from your customer base, so that's just been amazing. And the team's awesome. We've expanded into the UK and western Europe over this summer. We opened an office in Sydney recently. We've shifted from being a single-product company to a platform company. We've more than doubled in size, 150 people to over 350 people. We're in 130 countries now, in terms of where our customer base lives, and just around 10 thousand customers, so really, really amazing progress. Sometimes I feel like we're a little bit of a teenage prodigy, you know? We're growing super fast, other kids are starting to learn how to play the piano. It's a little awkward, but we're still really good at what we do. I think the thing that keeps us out in front is our commitment, and all of our efforts being in service to making both the lives better of the practitioners in our community, and creating quantifiable value for our enterprise customers. >> It's interesting to focus on the duty, because that kind of came with the old days of when you were the person that had to wear the pager, right? Whether you're a doctor on call, or you were the IT person. So it's an interesting metaphor, even though probably most of the kids here have never seen a pager. >> No, I remember as a kid, my dad was in healthcare, and he had a pager, and you knew that when the pager went off, it was time. You were on-duty, you were out. And there's an honor in duty, and it is a service to the organization. Adrian Cockcroft was here this morning, VP of architecture from AWS, and known for cloud architecture that he built out at Netflix. And he said something really interesting, which is, he believes all people should be on-call, because you need the pain to go where it's most useful. And if everybody's on-call, it also creates this kind of self-fulfilling cycle. If you know you're going to be on-call, you build better code. If you know you're going to be on-call on the weekend, you don't ship something stupid on Friday night. If you know you're going to be on-call and you're a non-technical person, you align yourselves with people who are technical that can help you when that happens. So there's something sort of magical that happens when you do have that culture of being available on the spot when things don't go as planned. >> And now you've got a whole new rash of technology that you can apply to this, in the area of artificial intelligence and machine learning. Wonder if you could share a little bit, where is that now taking you for the next step? >> I think the biggest opportunity with machine learning for us is that, over the last eight years, we've been collecting a tremendous amount of data. And AI and machine learning are only as good as the data they sit on top of. So we have three really interesting data sets. We have the events and the signals that come from all of the machine instrumentation, the applications, the monitoring environment, the ticketing platforms that we integrate directly to. We have information around the workflow, what works best for most of our customers, what doesn't work. What's the best agile-centric DevOps related workflow that enables ultimate response and ultimate availability and resilience for customers. And then finally, what's going on with the people? Who are the people that work the hardest for you? Who are the people that have the subject matter expertise to be the most useful when things aren't working the way they should? You bring all of that together, and you build a model that starts to learn, which immediately means you can automate a lot of manual process. You can improve the quality of decisions, because you're making those decisions in context. An example would be, if an incident pops up, we see it in the form of a signal or a set of events. And our machine learning will recognize that we've actually seen those events before. And the last time this happened, here's what the outcome was, here's what went well and not so well, here's how you fixed it, and here's the person who was on top of it, here's the expert you need to call. So I've immediately shortened the distance between signal and action. I've gotten the people, now, that are going to come in to that process to respond to either a problem or an opportunity, are already much more prepared to be successful quickly, efficiently, and effectively. >> So you've shortened it and you've increased the probability of success dramatically. >> Exactly. And maybe you don't even need a person. That person can go off and do other more important proactive work. >> But you're all about people. And we first met when you were at Keynote and we brought you out for a Women in Tech interview. So you had a thing on Tuesday night that I want for you to share. What did you do Tuesday night? >> I was just super moved and inspired and excited. I've had the opportunity to attend lots of diversity events, lots of inclusion events, a lot of support groups, I'm asked to speak a lot on behalf of women and under-represented minorities, and I appreciate that, and I see that as my own civic duty to help lead the way and set an example, and reach back for other people and help develop younger women and minorities coming up. But I've found that a lot of these events, it's a bunch of women sitting in a room talking about all the challenges that we're facing. And I don't need to spend more time identifying the problem. I understand the problem. What I really wanted to do was bring together a group of experts who have seen success, who have a demonstrable track record for overcoming some of these barriers and challenges, and have taken that success and applied it into their own organizations, and sort of beating the averages in terms of building inclusive, diverse teams and companies. So Tuesday was all about one, creating a fun environment, we had cocktails, we had entertainment, it was in a great venue at Dirty Habit, where we could have a proactive, constructive, action-oriented conversation about things that are working. Things that you can hear from a female leader who's a public company executive, and take that directly back to your teams. Expert career advice, how some of these women have achieved what they have. And we just had a phenomenal lineup. Yvonne Wassenaar, who's the CEO of Airware, and Andreessen Horowitz come, theCUBE alumni, previously CIO at New Relic. We had Merline Saintil, who's the head of operations for all of product and technology for Intuit. Sheila Jordan, the CIO of Symantec. We had Alvina Antar, who's the CIO at Zuora. And, I'm missing one ... Oh, Rathi Murthy, the CTO at the Gap. And so, just quite an incredible lineup of executives in their own right. The fact that they happen to be a diverse group of women was just all the more interesting. And then we surprised the organization. After about 45 minutes of this discussion, sharing key learning, sharing best practices, we brought in the San Francisco Gay Men's Chorus, who are just embarking, in the next 10 days, on a trip called the Lavender Pen Tour, where they're looking to spread love, hope, and social justice, and proof that diversity delivers results, in the southern states, where equality equals gender equality, and I think challenges for equal opportunity for the LGBTQ community are really significant. And Mikkel Svane, who's the CEO of Zendesk, introduced me to Chris, the director there, about a week before, and I was so inspired by what they're doing. This is a group of 450 volunteers, who have day jobs, who perform stunning shows, beautiful music together, that are going to go on four buses for 11 days around the Deep South, and I think, make a big difference. And they're taking the Oakland Interfaith Gospel Choir with them. So just really cool. So they came, and I mean, when's the last time you went to a diversity event and people were singing, and dancing, and toasting? It was just really different, and everybody walked away learning something new, including the number of male executives, champions that I asked to come as my special guest, to support people in building sponsorship, to support these women and these under-represented minorities in finding connections that can help them build their own careers, they learned a lot at the event. It was incredible. I'm really proud of it, and it's the start of something special. >> I love it. I mean, you bring such good energy, both at your day job, and also in this very, very important role that you play, and it's great that you've embraced that, and not only take it seriously, but also have some fun. >> What's the point if you're not going to have fun? You apply the growth mindset to one of the biggest problems in the industry, and you hack it the same way you would a deeply technical problem, or a huge business problem. And when we get constructive and focused like that, amazing things happen. And so I now have people begging to be on the next panel, and we're trying to find the next venue, and got to come up with a name for it, but this is a thing. >> And oh, by the way, there's better business outcomes as well. >> I mean, I did a ton of business that night. Half that panel were customers that are continuing to invest and partner with PagerDuty, and we're excited about the future. And some of those women happen to be machine learning experts, for instance. So, great opportunity for me to partner and get advice on some of the new innovation that we've undertaken. >> Well, Jennifer, thanks for inviting us to be here. We love to keep up with you and everything that you're doing, both before and in your current journey. And congrats on a great event. >> My pleasure. Absolutely. Thanks for having me. >> She's Jennifer Tejada, I'm Jeff Frick. You're watching theCUBE from PagerDuty Summit. Thanks for watching. (upbeat music)

Published Date : Sep 8 2017

SUMMARY :

It's right on the water between the Bay Bridge It's so great to be back, Jeff. So this is, We're still in the infancy stages of sponsoring So we're having a good time. What are they called? I let them name themselves. the company along since you got here? that the community is there with you trying of the kids here have never seen a pager. that can help you when that happens. that you can apply to this, in the area here's the expert you need to call. the probability of success dramatically. And maybe you don't even need a person. And we first met when you were at Keynote and I see that as my own civic duty to help lead the way I mean, you bring such good energy, You apply the growth mindset to one of the biggest problems And oh, by the way, on some of the new innovation that we've undertaken. We love to keep up with you and everything Thanks for having me. Thanks for watching.

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Steven Gatoff, PagerDuty | PagerDuty Summit 2017


 

>> Hey, welcome back everybody. Jeff Frick here with theCUBE. We're at PagerDuty Summit 2017, the second year at this event in downtown San Francisco, downtown Pier 27 out on the water. Beautiful day outside, and we're really excited to have the CFO of this fast growing company. He's Steven Gatoff, as I said, CFO of PagerDuty. Steven, nice to see you. >> Right on, thanks. Good to be here. >> Absolutely. So you've been with the company since January, so relatively new and yet you've been here for a funding round, things are moving. We've just had Jennifer on, she's just always full of energy. So first off, welcome to the company. And what attracted you to PagerDuty? >> A lot, particularly the whole disruption, the whole notion of driving change. If not even defining a new industry. The ability, and kind of from a financial standpoint also of seeing a company and a product evolve from a very cool software tool to an operations platform. And that is something that I was lucky enough to do at my last company, at Rapid7, where it was a similar journey and value creation exercise of moving from tool to platform, and disrupting an industry. And we did it there in the security space, in cybersecurity, and it was a great run. And then I got lucky enough to get connected with Jennifer and the team here, and realized there was a similar journey, similar value prop, albeit in a much larger TAM across all of operations. >> It's funny the kind of stepping function of: Is it a feature or is it a tool? Or is it an application? And of course everybody wants to get to the platform play, but nobody's got a line-item that they need to purchase a new platform in Q4, 2017. So you really need to have that application focused to lay the groundwork for the platform play, but if you can make the transition, obviously a huge opportunity. >> So that's a great, we should have you engage with customers because that is spot on, particularly here, and I think that's some of the excitement about the summit, because it's really the first coming out, if you will, for us of digital operations management, where we have been so successful in the past at the tool level, with the practitioner, with helping make their lives better, and all of that value-creation around what they do, and then a little bit of the context, it's sometimes better to be a little lucky than smart with some hard investment and input that we've done in the product that has evolved to the platform notion, but as you you've heard and talked with people, it's starting to come to fruition. With the whole notion of decentralization of operations, of the whole disappearance of centralized command and control across organization. It's kind of a modern-day digital ops analogy to software rules the world. It's really digital and cloud rules the world. So people need to do their job, and they need to focus on what creates value, whether it's marketing or finance, or software development, and with all of the influx of tools that they use, whether it's applications or infrastructure, we have this neat little niche where we're able to provide people the visibility and the knowledge to know what's going on and how things are working so they can focus on what they do, and that's pretty cool. >> So everybody's a software company now, right? Everybody's delivering software wrapped in some type of product or service. We hear that all the time, but I'm just curious to get your perspective from a CFO. Obviously public company CFOs have very specific tasks that they are given based on regulations, governments and stuff, but you're not there yet, in terms of the company, so what are some of the things that a CFO does in this stage of a company where you can really impact the growth. What do you do day-to-day besides just filing quarterlies and these types of activities. >> Hopefully someone else is going to be focused on that. The most fun about the role and the real value-add is really providing support and insight and visibility to the rest of the company. So kind of an Uber service provider to our stakeholders, to our exec team, to our employees, to our board and investors, and what we're really trying to do is provide a CFO, provide visibility to what happened, how have we done, what has the performance been, what did we think it was going to be, and why did that happen, and then visibility going forward. What is the road ahead look like, financially? Where are we growing, how are we growing, how are we investing our funds, what kind of returns are we getting from a profile of investment of cost versus what it generates in revenue and yield. That's the fun part about bringing people along on that journey. Whether they're in finance or marketing, that people understand what we're investing in, what they're investing in, what the returns are from that, and how we grow in scale. >> Growing and scaling is really interesting, right? Because growing and scaling is a good thing, but there's also some bad parts of growing and scaling. There's the joke like B to C guy. Guess what: you just got to order from Wal-Mart, good news. Bad news: you just got to order from Wal-Mart. You better start building stuff. >> Be careful what you ask for. >> Managing growth is an interesting dynamic, because you don't want to get too far over your skis, and yet, especially here in Silicon Valley, where it's all about growth. You're not a big throwing-off-dividends, cash company, AT&T back in the day. So when you look at some of the factors, what are some of the things to think about that maybe people don't really think about when you're trying to map out your growth. You guys are going international, just put a few extra bucks in the bank. >> I'll tell ya, one of the most significant things that is very difficult, very easy and obvious to say and talk about, is the whole dynamic of introducing the ability for a company to scale and do things well in large format at low costs, low friction, and not become a bureaucracy. So not to introduce too much process, too much control, too much front-end prevention, while at the same time, making sure people are doing smart things, that you're doing smart business, that people aren't getting too far out over their skis on committing capital, or committing the company to do something. You want to support people by putting in the big three: people, process, and technology in a way that the company can grow without hindering growth. You see that in so many different areas as you grow and you start building up your finance functions and you put in ERP systems, so you don't want it to be too cumbersome. Similarly, you bring functions like legal in-house. In some companies I've been at, folks get really nervous. Like: Oh no, now we're going to have a no person killing deals. The nice thing that I've experienced here at PagerDuty is that the sales folks have really yearned and craved that input and leadership, saying "hey, when are we getting "a new head of legal, when are we getting a team "to come help us craft deals and drive things forward?" So it's a little bit of an art, less a science insofar as bringing in resources, putting in processes, putting in systems to help marketing, sales, engineering-- really those three, do their craft and do it well with less friction and without more bureaucracy and too much oversight. >> One more question. As you've seen the growth of open source, and API economy, and a platform versus an application where you get much more value by opening up the API to a broader community, and yet at the same time maybe you're not protecting quite the same level of IP protection which, before, everything was kept in-house. We had no open source projects, and it was all of our IP. But really, the former is proving to be a much more valuable way to go to market. As you've seen that evolve, what's your take on it? Obviously you got a good ecosystem that is developing here. There's a big expo hall upstairs. It's a very different way to build value. >> It is, and in my humble opinion, it's really based on the user, and for me that's the most significant metric of value creation. At the end of the day, how many users do you have on your platform? And if you look at it from that perspective, the driver to getting users to come into the platform is an open, high integration, user-based focus on what they can use, not a walled garden approach. So the value comes in what you're able to do, not the propriety of your code. In that regard, having a high integration-- the whole PagerDuty text stack is about integrating with 200+ different applications and pieces of infrastructure so that users can, therefore, get the greatest value from everything else they're investing in and spending on. So you've created a valuable company like RedHat and other folks have, based on the ultimate of open source, where you provide a valuable service that is not necessarily the propriety of your code-- to your point, intellectual property, Albeit, there's a pretty decent amount there, it's really the competitive advantage, the time to market, the heavy lifting and steep curve on being able to integrate everything that's out there, correlate what's out there, too, which is a difficult task and takes a lot of time and money to learn and get good at, and that in and of itself is a tremendous amount of value to users. >> Well, Steven, great insights and enjoy your journey. I'm sure Jennifer will keep you movin' and hustlin' down the road. Thanks for taking a few minutes out of your day. >> Thank you. >> All right, he's Steven, I'm Jeff, you're watching theCUBE. We're at PagerDuty Summit 2017 in San Francisco. Thanks for watching. (upbeat music)

Published Date : Sep 8 2017

SUMMARY :

the second year at this event in downtown San Francisco, Good to be here. And what attracted you to PagerDuty? the whole notion of driving change. It's funny the kind of stepping function of: and they need to focus on what creates value, in terms of the company, so what are some of the things to do is provide a CFO, provide visibility to what happened, There's the joke like B to C guy. So when you look at some of the factors, or committing the company to do something. But really, the former is proving to be it's really the competitive advantage, the time to market, movin' and hustlin' down the road. We're at PagerDuty Summit 2017 in San Francisco.

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Matt Kixmoeller, Pure Storage | Pure Accelerate 2017


 

>> Announcer: Live from San Francisco, it's theCUBE. Covering Pure Accelerate 2017. Brought to you by Pure Storage. >> Welcome back to Pure Accelerate. We're here at Pier 70 in San Francisco, and this is theCUBE, the leader in live tech coverage. I'm Dave Vellante with my co-host David Floyer. Matt Kixmoeller is here, he's the Vice President of Product and Solutions at Pure Storage. Kix, welcome to theCUBE. >> Thanks for having me. My first time on theCUBe, I'm honored. >> That's awesome, well, we're honored to have you. Got to have a nickname on theCUBE. We had Dietz on earlier, Stu had to leave. You can call me V, if you want. You really don't have a nickname; we call him Floyer. (laughter) >> All right. >> So anyway, great job today on stage. You got a really engaged audience. You guys have a lot of fun. The orange shoes are cool. How do you feel? >> I feel great. You know, as we said today, this is the biggest year we've ever had in innovation at Pure, and it was fun to really take the focus back to software this release. You know, we spent the last year bringing out our next-gen cloud era all flash platforms, between FlashBlade and FlashArrayX, and this was an opportunity to really flex our muscles around software, flex our muscles around IoT and AI and that as well. So, it was a fun set of releases. >> Well, it's been interesting to sort of watch you guys and watch your product strategy evolve. And of course, coincident to that is your TAM expands. All right, so it started in the sort of you know, lower end of the spectrum, and then it went into the 20s and now it's in the 30s, and I was saying to David it used to be, well I buy EMC for block and I buy NetApp for file, and you guys are challenging that convention. >> Matt: Yeah. >> Maybe talk a little bit about your strategy and how your penetrating now new markets. >> Yeah, we think about our market opportunity in three buckets. So first off, we go after the top 500 cloud providers, and we see one of our biggest segments is really cloud providers and we see them increasingly not really looking at legacy options for storage. You know, they want a modern storage fabric, and part of why we're so excited in particular about the work we've done around NVMe is we feel like it helps us go after some of the more server DAS-centric workloads of the past, or of the next gen workloads, and we can talk a little bit more about that. A second key area that we're focusing on is really going after next generation data-driven applications, and AI, ML, all these areas are really driving amazing storage growth. It's even, I think, surprised us how quickly it's come up, and you had folks on theCUBE earlier today talking about FlashBlade, but one of the threads that units a lot of the next gen applications is they're designed to be scale-out and they're designed to really need a lot of parallelism from storage. And so what we're doing with FlashBlade is really designing a storage platform that's kind of parallel from the start, and can deliver that massive concurrency that you just can't get from a lot of legacy providers. And then yeah, I think the third thing we're obviously excited about is going in and ripping out the spinning rust of the past. We've made a lot of innuendos at this conference and how we're in this classic rusting building and maybe it's a nice metaphor for some of that-- >> Tear it down! (laughs) >> But yeah. But we are we're helping liberate the rest of the world, and I think one of the things that we're excited about today was to announce Purity Active Cluster. That's been that top of the reliability hill feature when people want metroclustered applications, active-active in two data centers, that's about as reliable as it gets, and that was a feature that we didn't have in FlashArray until now, and so we're excited to have that final area to go in and help liberate. >> Yeah, so it's not just the disk spinning rust replacement, it's, you talked this morning about SRDF, I remember well in the early 1990s when SRDF came out, it was game changing and it obviously has driven a lot of revenue for EMC, now Dell EMC, it helped a lot of customers, but there's no question it was the mother of all complexity and cost. So talk a little bit more about how you guys are going to approach that problem. >> Yeah, I mean, I think if you look at a lot of what we announced today, there continues to be a thread of simplicity throughout everything. You know, it's fun, I was employee number six up here, I've been in on the adventure from day one, right, and we always had a fundamental belief in simplicity. But as we started to shift products and started to get customer feedback, there was like this lightning rod within our team all throughout engineering where people really understood the power of simplicity. And it went from a belief to a religion, I would almost say. And we've just always tried to do that with new feature we come out with, and this felt like an area where there was such a vacuum of simplicity that there was a huge opportunity to rethink things. And so, with this feature it's totally built in, it's totally integrated, you could easily just stretch a volume across now two sites. And one of the problems we went to go solve was the third site mediator problem where you always need a third site witness in a stretch cluster to determine if there is a failure, who's the surviving side that you want to have actually process the application IO. And so we're delivering that as a service, as a SaaS service from our Pure One infrastructure, so it's just one more way that we take one more step and one more pain of the infrastructure away. >> So I'd like to drill in a little bit on the NVMe side of this. >> Matt: All right. >> We've done some research on the architecture which we think is coming up, which we're calling unigrip because it allows this very even access to data at very low latencies across there. And really, we'll start in our view, a different sort of applications, really very very different where you can combine legacy state applications with the AI applications and other things like that. How are you going to bring that to market? Who are you selling that to? >> Yeah, I mean, we're super excited about this transition, NVMe and we're trying to take a real leadership role here. And so much of it reminds us actually of the early days of Pure. When we started Pure, flash was expensive, it was exotic, you had a bunch of people trying to make it this 1% technology, and our whole idea was look, let's not make it a Ferrari, let's democratize it for all and we think everybody deserves flash. And we did a bunch of work to try to mainstream it. And we're trying to take a very similar approach with NVMe, where a lot of the early folks who approached NVMe built very specialized appliances, did exotic things. And our view is it should be mainstream. All flash arrays should be built on NVMe. And the real advantage is something you hinted at. It's just massively parallel. And so here you have flash, this inherently parallel medium on its own and we're talking through it through these legacy SCSI protocols that have been around forever. NVMe is a huge opportunity to open that up. But we had an initial insight, I believe, where when we approached this we didn't just say look, we should get an NVMe SSD. We realized that that whole architecture has to be optimized from software to hardware, and so we forgoed or forwent the SSD form factor. We built our own direct flash module, and the real magic of how we've approached this is not only shipping a device that's massively parallel, but building a bunch of software within Purity that knows how to take advantage of that, and brings all the flash management up to the software tier, so we can kind of take advantage of it end to end. And so, these are things we just don't see our competitors in the market doing right now. Maybe one more comment on your parallelism. I mean, I think you're right in that if you look at a wide range of next generation web-scale applications, whether they be more classic NoSQL databases on through analytics, on through to AI and ML. AI and ML are kind of maybe the most extreme examples, but they're all far more parallel scale out applications than we were used to before. And so they thrive in environments where you have storage that can marry that model. And what we're finding in particular in the AI world is that we're not up against other storage vendors. I mean, the alternative really is to go get a bunch of white-box DAS and build your own storage layer and maybe use some open source stuff, but that's cumbersome and that has all the issues that everyone's aware of, right? So we believe that as a commercialized product we have something pretty unique to offer these markets and it's been exciting to see it even push us. One of the things I think we surprised people with today was making FlashBlade 5x bigger. You know, we announced it last year, people thought it was pretty big and pretty fast to begin with, but it was these use cases and the early adopters that pushed us to make it larger. We saw people in the early adopter phase of FlashBlade buy in and deploy at much bigger scale than we were expecting. We were kind of used to our experience with FlashArray where people sort of started small, they got to use the technology, then they kind of grew. But I guess you don't do big data on a small scale. (Laughter) So people dived in. >> So I want to ask you about this whole big data, because it's probably the first time we've even used that term today. It's amazing how fast that came and went, even though big data's now mainstream. But, and you said, you made the point, Matt, that not a lot of storage competitors are going after that. Well, you'd think big data, storage, they would fit. But I think a lot of the competitors realized well, there's not a lot of money to be made there. And now it's just hitting its best stride. Here's my question. If you look at Hortonworks and Cloudera in particular, you're starting to see the cloud guys, Amazon with its data pipeline, certainly Google and Microsoft, are picking up a lot of action in the cloud with a full as-is service of the data pipeline. What do you see, and it's affecting some of the on-prem activity, what are you seeing with regard to cloud versus on-prem, and how does that affect your business? >> Yeah, I think you're right in the sense that if you looked at how you could have deployed big data technologies before, I think that there are basically two ways to do it. People that did it in the cloud, or they did it on-prem with white-box DAS, and they've got servers and put disks inside. So much of the first generation of big data was basically driven on Hadoop, which fairly low-cost and fairly focused at streaming workloads where you had this, frankly not much performance profile or need for performance on disk, and so what we found in the early days was, hey if you tried to put flash underneath it, didn't help that much. >> Dave: Didn't do much for it, right. But the thing that's changing now is people want to move away from those slow batch queries to much more interactive analysis, much more real time, and so Hadoop's given way to Spark, and so that's changed that discussion quite a bit. Back to the discussion though, around on-prem versus the cloud, I think this is an area where as people get more and more invested in their data, they're understanding it's a key control point. And so if I get all my data into one cloud provider, it's pretty hard to get it out of there. This is core to my business. Do I want that level of lock-in? Also, can I do better with my own dedicated solutions? And what we've found is that when we can bring FlashBlade to bear these big data workloads, we can outperform what people can do in the cloud handily, at a lower cost. And so there's a proclivity to want to own your own destiny, own your own infrastructure, and the ability for us to deliver a higher performance for a lower cost in the cloud we think is a pretty good connection. >> And of course, complexity is hurt, it isn't hurt, I mean, the market's growing very nicely, but it's actually hurt a lot of the practitioners' ability to absorb technology. I suppose Pure and its insane focus on simplicity helps a little bit, as does Spark, sort of simplify the whole Hadoop thing, but you've still got, you need a lot of smart people to make this stuff work. So it's going to be interesting to see, but what I'm hearing from you is you don't have a lot of storage competitors going hard after this. And so the guys that have done really well with Hadoop that have on-prem infrastructure you would think would be picking this up quite rapidly. Well, and look, we're having discussions with all of the Hadoop providers as well, because if we can help them deliver a higher customer satisfaction and a better outcome, it's upside for them as well. They don't want to be storage companies. >> Well, they need help, I mean the irony is that Cloudera is in the cloud era, and the cloud is eating away at its base, so they need somebody who's going to help them simplify, I mean, they're a software company, help us simplify the on-prem infrastructure. >> One of the things you said earlier that I think has been an additional learning for us, and FlashBlade as well, when we went into the FlashBlade experience, we kind of expected that people would buy and all they would care about is performance. And so we asked ourselves, well how much does this user base really care about simplicity? We found the total opposite to be true. Most of who we're selling FlashBlade to are not IT folk. They're data scientists, they're engineers, they're creatives, they're a line of business people. And they want nothing to do with managing infrastructure. And so the simplicity, oftentimes we're replacing what would have been racks and racks of disk that they didn't want to deal with to begin with. And so the simplicity value prop, shockingly, is actually more important, we're finding, for FlashBlade even than FlashArray. >> Makes a lot of, we have a saying in theCUBE that data is the new development kit. 'Cause it's like you say, it's data engineers, it's data science, even application developers are starting with the data, and so, and complexity has choked that whole industry, and so that's excellent. Okay, are you? >> Oh yeah, I was going to ask. One of the things you were saying very clearly here is that the drive of getting data up to the cloud to do this AI, or up to anywhere to do the processing, to create the models, is going to have to be ameliorated by reduction of that data. By reduction, I mean turning that data into informational tags or whatever it is as it's going up the line, very close to where the data is. >> Dave: I call it the needles in the hay stack. >> Yeah, extract the needles very early on. So can you talk a little bit more about what your vision is there, how are you going to do that, who are you partnering with to do that? >> Yeah, so I think that you hit on a very important problem, and I think everybody is starting to finally internalize how much faster devices and machines can generate data than humans. (Laughter) And so we're used to this human era of cognition of data creation, but this asymptote is happening. And, you know, I think it's becoming quite obvious that basically machines have the potential to generate data much faster than it can be stored, used, and especially sent back to the cloud. And so you need some level of local processing to analyze it, to send back more, you know, kind of per that metadata. The other challenge is that many of the use cases that people want to use at the edge are latency sensitive, and so you can't take the time to think about it, send it all back, think about it, send it back again-- >> Dave: Ogle it. >> And do some realtime control thing, right? My favorite anecdote that proves this is some of Amazon's infrastructure, where they build out dedicated data centers within their distribution facilities because they need to be able to realtime analyze the video feeds of everything that's going on, make decisions, right? And so if they can't send all the data to their cloud, they have to build they're own data center-- >> Dave: Nobody can! >> Inside there. (laughter) And so it's just indicative of a broader solution there, right? You'll see a demo that we're going to be doing tomorrow where we're doing a great coprocessing app where we're kind of collecting a bunch of data here at the show, analyzing it, and then sending part of it up to the cloud and partnering with Google to analyze it there, and showcasing an example use case of this. And so we think it's an area that's going to be important. Part of that also brings us to what we've done with our Purity run. So one of the things we've announced today was opening up our Purity platform to third party code, to developers. And we see a number of use cases for this. Many of our cloud customers have asked for this, where they want to kind of tie the storage more directly into their application, but the other use case we see is the edge. Where, if we can deploy a local Pure device on your oil rig, in your plane, in your factory, whatever, and have that processing capability happen there, and then to have that summarize the data and be able to send it back, that provides more of an all-in-one solution for that. And so, you know, we don't have dedicated products in this space yet, but this is our way of opening up the platform to be able to see how people develop on that how how they can start taking advantage of that. >> Okay so, we got to wrap, but you were telling us you were employee number six-- >> Matt: Yep! >> So that's quite a ride. I mean, so many companies just don't get to reach escape velocity, to use that term. You guys did. What's next for you, where do you want to take this thing? >> Yeah, I think we're all extraordinarily excited here at Pure. I mean, so much of this first generation of Pure's growth has been reshaping the existing storage environment. And, you know, we feel like we're through that mission. Yes, okay, only 20% or so of enterprise storage is flash, but the writing's on the wall, we're delivering the products. That is momentum now, right? >> Dave: Right. >> And so so much of our next generation of innovation is going after these new data-driven use cases, helping cloud providers, just going after what's next. And that opens up a much broader definition of what you can be as a data company. You know, we kind of stopped referring to ourselves as a storage company, we're going to have to get storage out of the name at some point, but you know, going after the broader problems around data is a much more exciting mission that we think powers the next decade, so, lots to do. >> Great, right, Kix, thanks very much for coming to theCUBE. >> Matt: Thank you guys! >> It's great to have you. >> Floyer: Thank you. >> Matt: Appreciate it. All right, keep right there, buddy, we'll be back to wrap up right after this short break. This is theCUBE, we're live from Pure Accelerate 2017. Right back. (upbeat electronic melody)

Published Date : Jun 14 2017

SUMMARY :

Brought to you by Pure Storage. Matt Kixmoeller is here, he's the Vice President My first time on theCUBe, I'm honored. You can call me V, if you want. How do you feel? and FlashArrayX, and this was an opportunity to really And of course, coincident to that is your TAM expands. and how your penetrating now new markets. of the next gen applications is they're designed to be that we didn't have in FlashArray until now, and so we're Yeah, so it's not just the disk spinning rust replacement, And one of the problems we went to go solve on the NVMe side of this. where you can combine legacy One of the things I think we surprised people with today But, and you said, you made the point, Matt, So much of the first generation of big data was basically And so there's a proclivity to want to own your own destiny, And so the guys that have done really well with Hadoop Cloudera is in the cloud era, and the cloud is eating away One of the things you said earlier that I think has been that data is the new development kit. One of the things you were saying very clearly here Yeah, extract the needles very early on. that basically machines have the potential to generate data application, but the other use case we see is the edge. I mean, so many companies just don't get to reach but the writing's on the wall, powers the next decade, so, lots to do. to wrap up right after this short break.

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Axel Streichardt, Pure Storage & Todd Graham, ScanSource - Pure Accelerate 2017 - #PureAccelerate


 

>> Announcer: Live from San Francisco, it's the CUBE covering Pure Accelerate 2017. (upbeat music) Brought to you by Pure Storage. (sparse percussion fading) >> Welcome back to San Francisco. We're at Pier 70, and this is Pure Accelerate. And this is the CUBE, the leader in live tech coverage. I'm Dave Vellante with my co-host David Floyer. First segment of the day. Welcome! >> Thank you. >> Dave: Todd Graham is here. He's the Vice President of IT Infrastructure at ScanSource, Inc. >> Thank you. >> Dave: Axel Streichardt, who's the Director of Business Applications Solutions at Pure Storage. Gentlemen, welcome to the CUBE. >> Thank you. >> Thanks. >> Okay, so let's get right into it. Well, if we start with ScanSource, what does ScanSource do? Set up the interview with just a little background. >> Sure, so we are an international technology distribution company. We have been around since 1994, public since 1994. Today we're in the US, North, we're in Europe, Latin America, and we are quickly growing to 45 to 47 locations around the globe. We focus, very vertically focused, on technology such as telecommunications. Recently we bought a telecommunications services master agency, so we can deal with service and connectivity. Point of sale and barcode is our original business unit. And we do Voice over IP phone systems, videoconferencing, and those types of technologies today. >> You said you started in '94 and you been public since '94. So you started with an IPO? (panelists laughing) >> It was very early. That's correct. (panelists laughing) >> Wow, that's amazing. I'd love, I got to talk to you afterwards. (panelists laughing) >> That's right. That's right. >> That's like Bitcoin or something. Okay, and then maybe we could set up to the segment here. Axel, I saw you speaking here earlier to an audience. >> Axel: Right. >> Maybe describe the discussion that we're going to have here about cloud. >> We, of course, focusing a lot on the different flavors of cloud and the different deployment models that SAP customers are considering today, right? So it could be on premise. Do you want to do it in a hybrid cloud? Do you want it in a public cloud? And we see that, initially, a lot of customers were thinking and considering public cloud as the solution for SAP workloads. And it is interesting that, in recent months, we actually see that from this initial, let's say, movement we see a lot of customers actually reconsidering and coming back, right? And they're seeing that the economics, the flexibility, the agility that they were thinking about when moving certain SAP workloads to the cloud is actually not really the reality. And the reality caught up with them. And they see that the value that they get from Pure Storage actually to run SAP workloads on Pure Storage make way more sense from an economical and also from an agility perspective, right? And we also see that IDC and some other analysts, even SAP themselves, they are actually saying that probably 60%-70% of all SAP workloads will stay on premise. They will not go into a public cloud or cloud deployment. >> Okay, so, Todd. So tell us about, so you're a ERP customer, SAP customer. You decide to move into the cloud. Maybe tell us about that journey. You moved in, and the pendulum swung back. So add some color to. >> Yeah, we were migrating away from our legacy ERP environment and moving to SAP. It was a greenfield opportunity, so we felt like it was the right time to move into the cloud. We looked very heavily at our internal expertise from an applications standpoint as well as an infrastructure standpoint and felt that this would be the right opportunity to move to that infrastructure as a service, application as a service model. And then we could take time to take our center of excellence team around SAP and do knowledge transfer between the cloud organization, the managed organization, and use it as a ramp for us to educate ourselves more around SAP. Some of the other driving factors were simply. Why do we want to go to the cloud? The elasticity, the ease of deployment, the things that we firmly believed at the time were the right decision. And we felt like it could be done quicker by moving to the cloud to do that. >> Okay, so you moved to the cloud, and then it wasn't the experience that you thought it would be. It was >> Todd: Correct. >> Axel mentioned a bunch of factors. The agility wasn't there. The cost wasn't there. Maybe add some color to that as well. >> Yeah, absolutely, we felt like, with the growth of our company through acquisitions, that speed of deployment was going to be key in the future. And we quickly learned that that was not necessarily the case. Everything became request-driven, SLA-driven, versus actually worrying about what was happening within our application itself. And so we just became another customer that was submitting tickets, if you will, in that environment. Stability and performance, we saw some real impacts to the environment that were actually end-user-affecting, which really began to force us to look for some different solutions. >> Okay. So, David, you just participated in a study. We call it the True Private Cloud. >> David: Right. >> So what was happening was it was a lot of cloud washing going on. >> Right. >> And with Private Cloud, we said, "Well, you know, essentially what people want is "to be able to substantially mimic "the public cloud on private." So they can get back that control and address some of the problems. >> That's right. >> So maybe pick it up from there and talk a little bit about. >> Sure, so yes, this, this is reports that we've done on the amount of spend that'll go to hyper-converged types of products and bring it back in-house and offer the same sort of facilities to the end users as you get from a public cloud but in a private cloud itself. So is that how you've done it? Did you take a package, or how did you go, how did you take your work from the public cloud back into the private cloud? >> So part of that was, we did the initial cost analysis of where we were at. And that was one of the main drivers behind, we really can do this in-house ourselves. That's when we began looking at partners that could help us. It was a perfect time that it had set up within our refresh strategy around our traditional storage and compute environment for us to really look at what the cost factors were. Could we improve the performance and the stability of that environment and improve that service to our end users? And so those are the decisions that we made, right? And then we said, "It's time for us to bring that back in." We can have control. And one of the biggest things, and it was really more than control, it was that we understood our environment. And that was the biggest thing that we saw a challenge with, was trying to convey the importance of what was happening within our deployment of SAP to the managed services provider. >> So what led you to the Pure decision? Like David said, you got some kind of converged infrastructure, whatever, the metaphor for mimicking public cloud. What led you to Pure? And we could talk about what the solution was. >> Yeah, one of the things was just the simplicity of Pure. At first, when we heard the story, we weren't sure we really believed it. We were like, "This is, this is entirely too simple." The evergreen model was very intriguing to us at the time, because we had been in that traditional storage and compute environment where, every three years, we had a massive project and do a forklift upgrade with choose any of the providers. And it was, is what we were doing. We were looking to set ourselves up for SAP HANA in the future. We wanted to build an infrastructure that would allow us to get there. And in all of the due diligence that we did, Pure came out on top with that, with a lot of the story around their compression and dedupe capabilities. Performance around IO was just extremely compelling at the time. >> So you got to love this story. >> Absolutely. >> I mean, you hear this a lot from customers? Is this a unique situation maybe? >> Yeah, we see this a lot from customers. Actually by moving SAP workloads, mission-critical workloads, now to Pure Storage. And what really, it's not just about the evergreen and the simplicity, right? What also resonates very well with customers today is our story around the data platform, right? So that's not about storage anymore. It's really about providing a foundation for certain SAP workloads, and you can seamlessly go from, let's say, typical Oracle SAP deployment, and you can start with HANA deployments. Actually, by using our solution, you can actually reducing the cost by up to 75%, right? So these are all compelling reasons, and this all without any configuration changes or any setups that you need specifically for SAP workloads, right? It is so simple that you can run various SAP workloads on the same platform. And to move this, actually, to another angle is, What if in the future you want to do analytics, big data, internet of thing? Again, it's the same platform, it's the same foundation that you can run all these various SAP workloads on. And I think this is a very compelling story. >> And it's interesting for us. It's not just SAP workloads that are running in that environment. >> Oh, really? >> We're, it's, it's a mixed environment, so we're running everything else on top of that FlashStack today. >> Dave: Well, you've done a lot of work. >> Axel: Sure, yes. >> Well, I've got one other question I'd like to ask you about landscapes. See, you're a big international set of companies that you are servicing. So from a landscape point of view, did you want to centralize that onto one landscape or multiple landscapes? And I would have thought that's an area as well where using Flash was a great advantage that you could actually. >> It is centralized today. And then as we grow, we are giving consideration to, Will we have multiple instances across the globe. But today it is centralized and will be so probably for the next 24 months. >> But what you described earlier, Todd, was this horizontal infrastructure layer that could support mixed workloads. But there's got to be some kind of software, something in the middle that supports that as well. Did you have to write something to >> Orchestrate >> To support that >> Was it, yeah, some kind of orchestration or management, stack. >> No, today it was all, everything that we're doing today is within the Pure UI or within Wmware and UCS Manager today. >> Dave: Okay, well that'll get you pretty far. >> Yeah, yeah. Yeah. >> So where do you, what do you take away from this in terms of where this market's going? You talked about analysts generally say that most SAP workload's going to stay on prem. I think we would generally agree with that. >> Yes. Yeah. >> It's going to be a long slog before they're ready for the cloud. At least the core, mission-critical stuff, right? Okay, so that says there's real pressure on IT organizations to mimic substantially that public cloud experience. Are we there today? With a lot more work to be done? I'd like both of your inputs on that. >> Right, and that's the beauty of it. We're actually providing it, at Pure, the various flavors of cloud. So if customers want to actually go from physical to virtual, we are supporting this, because you can actually run your virtual SAP workloads seamlessly on our storage array. At the same time, if you're already then moving to the next level and you want to have a private cloud environment, right? So we have all the components and capabilities actually built into our product that you can do things like self-service, right? You can have chargeback. You can have all the deployment, right? So all of these features that actually make up a private cloud environment, so we have them in our mix already, right? So we more or less have everything ready for customers today. And if they want to actually go to a hybrid cloud, that's why I'm saying. 30%, maybe, to 40% of SAP workloads might go into a cloud, into a public cloud or a hybrid cloud environment. And we're actually also providing this hybrid cloud capability that you can move workloads seamlessly to an Azure, to an AWS, or to Google Cloud. So we just heard this morning we have this capability to move certain workloads seamlessly from on premise, from on premise Pure, onto AWS, for instance. So we have all the ingredients, so throughout this entire journey that the customer wants to go through, that they can actually move along with this one data platform, and that makes it. >> So, Todd, how do you decide now, knowing what you know, what goes where, what to put in the public cloud, what to put on prem, what's eventually going to be hybrid? >> Well, and we have adopted a strategy of Cloud First, which means, Will the workload or will the application fit in that as-a-service model? Does it necessarily mean that we're going to put everything there? We still believe that most mission-critical, anything around the RP, will most likely remain in-house. And one of the main differences that we saw was the availability in uptime that the Pure system gives us around what we could see that the manu-services providers could provide. And downtime is really not tolerated, and it's one of those things that we need. And when it's down, we've got to have things back up, and we need the availability to our end users. And as we expand across the globe, we're becoming more of a 7 by, maybe today we're a 6 by 20. We're not fully 7-by-24 shop yet. But we're getting to that, and so we're looking at the infrastructure that will help us achieve that goal. >> So you're looking at cloud as an operating model more so than a destination. Is that right? >> Todd: That's correct. That's correct. >> And of course, there's the destination aspect of it, which is a function of, what, performance and cost, and. What do you look at? What are the determinants there? >> Yeah, so performance is obviously key for us. Cost is always an important factor, but it's probably number 3 or 4 on the list, right? Availability, uptime, and performance are our key. And if we can get those, we can get the support and the availability that we need, then maybe it makes sense, right? If it's a web application, if it's something that's very straightforward, again, one of the biggest reasons that we go back to bringing it in-house is we truly understood the environment and how things fit together. Whereas in that manu-services environment, it was very difficult to do that. >> And what about security? We haven't talked much about security today. But where does that fit in in your cloud decision? >> David: Especially internationally, the different rules in different countries, for example. >> Yeah, internationally, it's a challenge with all of the data privacy laws and the things that are country-specific, and we're learning a lot of that in Latin America as well (David chuckling) as we begin to move into those markets. But security is absolutely top of mine. We will work with those cloud services providers, but we've talked to a lot of folks along the AWS and the Azure route. And we're comfortable with where the security around the cloud is going. We're talking to a lot of new cloud security brokers to understand what they can bring to the table as well. And it's not just an IT discussion. It's a legal discussion, right >> Right. >> We're having those legal teams come back to us and say, "Well, what does this mean?" Right? Where is the data going to live? And is it going to fit within our retention models and all of the things that we have in place today? >> Alright, good. Okay, we got to leave it there. But Axel, I'll give you the last word. >> The last word? Pure Accelerate. Give me the bumper sticker. >> So we are really excited to have, actually, a confirmation from a customer side to see that the strategy and the direction that we're going here at Pure is exactly on par with what customers are actually demanding and what they want when it comes to SAP or mission-critical workloads. So I'm really glad that we're hearing this now from a customer and get the confirmation from a customer. So I'm just really super duper excited to have Todd here with us to hear from, directly from a customer. >> Excellent. Alright, Cloud First. The CUBE, we hope you're first, we're first on your playlist. Gentlemen, thank you very much for coming on the CUBE. >> Thank you. Thank you. >> I appreciate it. Alright, keep it right there, buddy. We'll be back with our next guest right after this short break. (upbeat percussion music)

Published Date : Jun 13 2017

SUMMARY :

Brought to you by Pure Storage. First segment of the day. He's the Vice President of IT Infrastructure Dave: Axel Streichardt, Well, if we start with ScanSource, And we do Voice over IP phone systems, videoconferencing, So you started with an IPO? It was very early. I'd love, I got to talk to you afterwards. That's right. Okay, and then maybe we could set up to the segment here. the discussion that we're going to have here about cloud. And the reality caught up with them. You moved in, and the pendulum swung back. the things that we firmly believed that you thought it would be. Maybe add some color to that as well. And so we just became another customer We call it the True Private Cloud. So what was happening was we said, "Well, you know, essentially what people want is So maybe pick it up from there and talk and offer the same sort of facilities to the end users And so those are the decisions that we made, right? And we could talk about what the solution was. And in all of the due diligence that we did, What if in the future you want to do And it's interesting for us. it's a mixed environment, so we're running everything else I'd like to ask you about landscapes. And then as we grow, we are giving consideration to, But what you described earlier, Todd, was or management, stack. No, today it was all, everything that we're doing today is Yeah, yeah. I think we would generally agree with that. Okay, so that says there's real pressure from physical to virtual, we are supporting this, And one of the main differences that we saw was Is that right? That's correct. What are the determinants there? And if we can get those, And what about security? the different rules in different countries, for example. and the things that are country-specific, Okay, we got to leave it there. Give me the bumper sticker. and the direction that we're going here at Pure is The CUBE, we hope you're first, Thank you. We'll be back with our next guest

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