>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR. This is Breaking Analysis with Dave Vellante. >> Spark became a top level Apache project in 2014, and then shortly thereafter, burst onto the big data scene. Spark, along with the cloud, transformed and in many ways, disrupted the big data market. Databricks optimized its tech stack for Spark and took advantage of the cloud to really cleverly deliver a managed service that has become a leading AI and data platform among data scientists and data engineers. However, emerging customer data requirements are shifting into a direction that will cause modern data platform players generally and Databricks, specifically, we think, to make some key directional decisions and perhaps even reinvent themselves. Hello and welcome to this week's wikibon theCUBE Insights, powered by ETR. In this Breaking Analysis, we're going to do a deep dive into Databricks. We'll explore its current impressive market momentum. We're going to use some ETR survey data to show that, and then we'll lay out how customer data requirements are changing and what the ideal data platform will look like in the midterm future. We'll then evaluate core elements of the Databricks portfolio against that vision, and then we'll close with some strategic decisions that we think the company faces. And to do so, we welcome in our good friend, George Gilbert, former equities analyst, market analyst, and current Principal at TechAlpha Partners. George, good to see you. Thanks for coming on. >> Good to see you, Dave. >> All right, let me set this up. We're going to start by taking a look at where Databricks sits in the market in terms of how customers perceive the company and what it's momentum looks like. And this chart that we're showing here is data from ETS, the emerging technology survey of private companies. The N is 1,421. What we did is we cut the data on three sectors, analytics, database-data warehouse, and AI/ML. The vertical axis is a measure of customer sentiment, which evaluates an IT decision maker's awareness of the firm and the likelihood of engaging and/or purchase intent. The horizontal axis shows mindshare in the dataset, and we've highlighted Databricks, which has been a consistent high performer in this survey over the last several quarters. And as we, by the way, just as aside as we previously reported, OpenAI, which burst onto the scene this past quarter, leads all names, but Databricks is still prominent. You can see that the ETR shows some open source tools for reference, but as far as firms go, Databricks is very impressively positioned. Now, let's see how they stack up to some mainstream cohorts in the data space, against some bigger companies and sometimes public companies. This chart shows net score on the vertical axis, which is a measure of spending momentum and pervasiveness in the data set is on the horizontal axis. You can see that chart insert in the upper right, that informs how the dots are plotted, and net score against shared N. And that red dotted line at 40% indicates a highly elevated net score, anything above that we think is really, really impressive. And here we're just comparing Databricks with Snowflake, Cloudera, and Oracle. And that squiggly line leading to Databricks shows their path since 2021 by quarter. And you can see it's performing extremely well, maintaining an elevated net score and net range. Now it's comparable in the vertical axis to Snowflake, and it consistently is moving to the right and gaining share. Now, why did we choose to show Cloudera and Oracle? The reason is that Cloudera got the whole big data era started and was disrupted by Spark. And of course the cloud, Spark and Databricks and Oracle in many ways, was the target of early big data players like Cloudera. Take a listen to Cloudera CEO at the time, Mike Olson. This is back in 2010, first year of theCUBE, play the clip. >> Look, back in the day, if you had a data problem, if you needed to run business analytics, you wrote the biggest check you could to Sun Microsystems, and you bought a great big, single box, central server, and any money that was left over, you handed to Oracle for a database licenses and you installed that database on that box, and that was where you went for data. That was your temple of information. >> Okay? So Mike Olson implied that monolithic model was too expensive and inflexible, and Cloudera set out to fix that. But the best laid plans, as they say, George, what do you make of the data that we just shared? >> So where Databricks has really come up out of sort of Cloudera's tailpipe was they took big data processing, made it coherent, made it a managed service so it could run in the cloud. So it relieved customers of the operational burden. Where they're really strong and where their traditional meat and potatoes or bread and butter is the predictive and prescriptive analytics that building and training and serving machine learning models. They've tried to move into traditional business intelligence, the more traditional descriptive and diagnostic analytics, but they're less mature there. So what that means is, the reason you see Databricks and Snowflake kind of side by side is there are many, many accounts that have both Snowflake for business intelligence, Databricks for AI machine learning, where Snowflake, I'm sorry, where Databricks also did really well was in core data engineering, refining the data, the old ETL process, which kind of turned into ELT, where you loaded into the analytic repository in raw form and refine it. And so people have really used both, and each is trying to get into the other. >> Yeah, absolutely. We've reported on this quite a bit. Snowflake, kind of moving into the domain of Databricks and vice versa. And the last bit of ETR evidence that we want to share in terms of the company's momentum comes from ETR's Round Tables. They're run by Erik Bradley, and now former Gartner analyst and George, your colleague back at Gartner, Daren Brabham. And what we're going to show here is some direct quotes of IT pros in those Round Tables. There's a data science head and a CIO as well. Just make a few call outs here, we won't spend too much time on it, but starting at the top, like all of us, we can't talk about Databricks without mentioning Snowflake. Those two get us excited. Second comment zeros in on the flexibility and the robustness of Databricks from a data warehouse perspective. And then the last point is, despite competition from cloud players, Databricks has reinvented itself a couple of times over the year. And George, we're going to lay out today a scenario that perhaps calls for Databricks to do that once again. >> Their big opportunity and their big challenge for every tech company, it's managing a technology transition. The transition that we're talking about is something that's been bubbling up, but it's really epical. First time in 60 years, we're moving from an application-centric view of the world to a data-centric view, because decisions are becoming more important than automating processes. So let me let you sort of develop. >> Yeah, so let's talk about that here. We going to put up some bullets on precisely that point and the changing sort of customer environment. So you got IT stacks are shifting is George just said, from application centric silos to data centric stacks where the priority is shifting from automating processes to automating decision. You know how look at RPA and there's still a lot of automation going on, but from the focus of that application centricity and the data locked into those apps, that's changing. Data has historically been on the outskirts in silos, but organizations, you think of Amazon, think Uber, Airbnb, they're putting data at the core, and logic is increasingly being embedded in the data instead of the reverse. In other words, today, the data's locked inside the app, which is why you need to extract that data is sticking it to a data warehouse. The point, George, is we're putting forth this new vision for how data is going to be used. And you've used this Uber example to underscore the future state. Please explain? >> Okay, so this is hopefully an example everyone can relate to. The idea is first, you're automating things that are happening in the real world and decisions that make those things happen autonomously without humans in the loop all the time. So to use the Uber example on your phone, you call a car, you call a driver. Automatically, the Uber app then looks at what drivers are in the vicinity, what drivers are free, matches one, calculates an ETA to you, calculates a price, calculates an ETA to your destination, and then directs the driver once they're there. The point of this is that that cannot happen in an application-centric world very easily because all these little apps, the drivers, the riders, the routes, the fares, those call on data locked up in many different apps, but they have to sit on a layer that makes it all coherent. >> But George, so if Uber's doing this, doesn't this tech already exist? Isn't there a tech platform that does this already? >> Yes, and the mission of the entire tech industry is to build services that make it possible to compose and operate similar platforms and tools, but with the skills of mainstream developers in mainstream corporations, not the rocket scientists at Uber and Amazon. >> Okay, so we're talking about horizontally scaling across the industry, and actually giving a lot more organizations access to this technology. So by way of review, let's summarize the trend that's going on today in terms of the modern data stack that is propelling the likes of Databricks and Snowflake, which we just showed you in the ETR data and is really is a tailwind form. So the trend is toward this common repository for analytic data, that could be multiple virtual data warehouses inside of Snowflake, but you're in that Snowflake environment or Lakehouses from Databricks or multiple data lakes. And we've talked about what JP Morgan Chase is doing with the data mesh and gluing data lakes together, you've got various public clouds playing in this game, and then the data is annotated to have a common meaning. In other words, there's a semantic layer that enables applications to talk to the data elements and know that they have common and coherent meaning. So George, the good news is this approach is more effective than the legacy monolithic models that Mike Olson was talking about, so what's the problem with this in your view? >> So today's data platforms added immense value 'cause they connected the data that was previously locked up in these monolithic apps or on all these different microservices, and that supported traditional BI and AI/ML use cases. But now if we want to build apps like Uber or Amazon.com, where they've got essentially an autonomously running supply chain and e-commerce app where humans only care and feed it. But the thing is figuring out what to buy, when to buy, where to deploy it, when to ship it. We needed a semantic layer on top of the data. So that, as you were saying, the data that's coming from all those apps, the different apps that's integrated, not just connected, but it means the same. And the issue is whenever you add a new layer to a stack to support new applications, there are implications for the already existing layers, like can they support the new layer and its use cases? So for instance, if you add a semantic layer that embeds app logic with the data rather than vice versa, which we been talking about and that's been the case for 60 years, then the new data layer faces challenges that the way you manage that data, the way you analyze that data, is not supported by today's tools. >> Okay, so actually Alex, bring me up that last slide if you would, I mean, you're basically saying at the bottom here, today's repositories don't really do joins at scale. The future is you're talking about hundreds or thousands or millions of data connections, and today's systems, we're talking about, I don't know, 6, 8, 10 joins and that is the fundamental problem you're saying, is a new data error coming and existing systems won't be able to handle it? >> Yeah, one way of thinking about it is that even though we call them relational databases, when we actually want to do lots of joins or when we want to analyze data from lots of different tables, we created a whole new industry for analytic databases where you sort of mung the data together into fewer tables. So you didn't have to do as many joins because the joins are difficult and slow. And when you're going to arbitrarily join thousands, hundreds of thousands or across millions of elements, you need a new type of database. We have them, they're called graph databases, but to query them, you go back to the prerelational era in terms of their usability. >> Okay, so we're going to come back to that and talk about how you get around that problem. But let's first lay out what the ideal data platform of the future we think looks like. And again, we're going to come back to use this Uber example. In this graphic that George put together, awesome. We got three layers. The application layer is where the data products reside. The example here is drivers, rides, maps, routes, ETA, et cetera. The digital version of what we were talking about in the previous slide, people, places and things. The next layer is the data layer, that breaks down the silos and connects the data elements through semantics and everything is coherent. And then the bottom layers, the legacy operational systems feed that data layer. George, explain what's different here, the graph database element, you talk about the relational query capabilities, and why can't I just throw memory at solving this problem? >> Some of the graph databases do throw memory at the problem and maybe without naming names, some of them live entirely in memory. And what you're dealing with is a prerelational in-memory database system where you navigate between elements, and the issue with that is we've had SQL for 50 years, so we don't have to navigate, we can say what we want without how to get it. That's the core of the problem. >> Okay. So if I may, I just want to drill into this a little bit. So you're talking about the expressiveness of a graph. Alex, if you'd bring that back out, the fourth bullet, expressiveness of a graph database with the relational ease of query. Can you explain what you mean by that? >> Yeah, so graphs are great because when you can describe anything with a graph, that's why they're becoming so popular. Expressive means you can represent anything easily. They're conducive to, you might say, in a world where we now want like the metaverse, like with a 3D world, and I don't mean the Facebook metaverse, I mean like the business metaverse when we want to capture data about everything, but we want it in context, we want to build a set of digital twins that represent everything going on in the world. And Uber is a tiny example of that. Uber built a graph to represent all the drivers and riders and maps and routes. But what you need out of a database isn't just a way to store stuff and update stuff. You need to be able to ask questions of it, you need to be able to query it. And if you go back to prerelational days, you had to know how to find your way to the data. It's sort of like when you give directions to someone and they didn't have a GPS system and a mapping system, you had to give them turn by turn directions. Whereas when you have a GPS and a mapping system, which is like the relational thing, you just say where you want to go, and it spits out the turn by turn directions, which let's say, the car might follow or whoever you're directing would follow. But the point is, it's much easier in a relational database to say, "I just want to get these results. You figure out how to get it." The graph database, they have not taken over the world because in some ways, it's taking a 50 year leap backwards. >> Alright, got it. Okay. Let's take a look at how the current Databricks offerings map to that ideal state that we just laid out. So to do that, we put together this chart that looks at the key elements of the Databricks portfolio, the core capability, the weakness, and the threat that may loom. Start with the Delta Lake, that's the storage layer, which is great for files and tables. It's got true separation of compute and storage, I want you to double click on that George, as independent elements, but it's weaker for the type of low latency ingest that we see coming in the future. And some of the threats highlighted here. AWS could add transactional tables to S3, Iceberg adoption is picking up and could accelerate, that could disrupt Databricks. George, add some color here please? >> Okay, so this is the sort of a classic competitive forces where you want to look at, so what are customers demanding? What's competitive pressure? What are substitutes? Even what your suppliers might be pushing. Here, Delta Lake is at its core, a set of transactional tables that sit on an object store. So think of it in a database system, this is the storage engine. So since S3 has been getting stronger for 15 years, you could see a scenario where they add transactional tables. We have an open source alternative in Iceberg, which Snowflake and others support. But at the same time, Databricks has built an ecosystem out of tools, their own and others, that read and write to Delta tables, that's what makes the Delta Lake and ecosystem. So they have a catalog, the whole machine learning tool chain talks directly to the data here. That was their great advantage because in the past with Snowflake, you had to pull all the data out of the database before the machine learning tools could work with it, that was a major shortcoming. They fixed that. But the point here is that even before we get to the semantic layer, the core foundation is under threat. >> Yep. Got it. Okay. We got a lot of ground to cover. So we're going to take a look at the Spark Execution Engine next. Think of that as the refinery that runs really efficient batch processing. That's kind of what disrupted the DOOp in a large way, but it's not Python friendly and that's an issue because the data science and the data engineering crowd are moving in that direction, and/or they're using DBT. George, we had Tristan Handy on at Supercloud, really interesting discussion that you and I did. Explain why this is an issue for Databricks? >> So once the data lake was in place, what people did was they refined their data batch, and Spark has always had streaming support and it's gotten better. The underlying storage as we've talked about is an issue. But basically they took raw data, then they refined it into tables that were like customers and products and partners. And then they refined that again into what was like gold artifacts, which might be business intelligence metrics or dashboards, which were collections of metrics. But they were running it on the Spark Execution Engine, which it's a Java-based engine or it's running on a Java-based virtual machine, which means all the data scientists and the data engineers who want to work with Python are really working in sort of oil and water. Like if you get an error in Python, you can't tell whether the problems in Python or where it's in Spark. There's just an impedance mismatch between the two. And then at the same time, the whole world is now gravitating towards DBT because it's a very nice and simple way to compose these data processing pipelines, and people are using either SQL in DBT or Python in DBT, and that kind of is a substitute for doing it all in Spark. So it's under threat even before we get to that semantic layer, it so happens that DBT itself is becoming the authoring environment for the semantic layer with business intelligent metrics. But that's again, this is the second element that's under direct substitution and competitive threat. >> Okay, let's now move down to the third element, which is the Photon. Photon is Databricks' BI Lakehouse, which has integration with the Databricks tooling, which is very rich, it's newer. And it's also not well suited for high concurrency and low latency use cases, which we think are going to increasingly become the norm over time. George, the call out threat here is customers want to connect everything to a semantic layer. Explain your thinking here and why this is a potential threat to Databricks? >> Okay, so two issues here. What you were touching on, which is the high concurrency, low latency, when people are running like thousands of dashboards and data is streaming in, that's a problem because SQL data warehouse, the query engine, something like that matures over five to 10 years. It's one of these things, the joke that Andy Jassy makes just in general, he's really talking about Azure, but there's no compression algorithm for experience. The Snowflake guy started more than five years earlier, and for a bunch of reasons, that lead is not something that Databricks can shrink. They'll always be behind. So that's why Snowflake has transactional tables now and we can get into that in another show. But the key point is, so near term, it's struggling to keep up with the use cases that are core to business intelligence, which is highly concurrent, lots of users doing interactive query. But then when you get to a semantic layer, that's when you need to be able to query data that might have thousands or tens of thousands or hundreds of thousands of joins. And that's a SQL query engine, traditional SQL query engine is just not built for that. That's the core problem of traditional relational databases. >> Now this is a quick aside. We always talk about Snowflake and Databricks in sort of the same context. We're not necessarily saying that Snowflake is in a position to tackle all these problems. We'll deal with that separately. So we don't mean to imply that, but we're just sort of laying out some of the things that Snowflake or rather Databricks customers we think, need to be thinking about and having conversations with Databricks about and we hope to have them as well. We'll come back to that in terms of sort of strategic options. But finally, when come back to the table, we have Databricks' AI/ML Tool Chain, which has been an awesome capability for the data science crowd. It's comprehensive, it's a one-stop shop solution, but the kicker here is that it's optimized for supervised model building. And the concern is that foundational models like GPT could cannibalize the current Databricks tooling, but George, can't Databricks, like other software companies, integrate foundation model capabilities into its platform? >> Okay, so the sound bite answer to that is sure, IBM 3270 terminals could call out to a graphical user interface when they're running on the XT terminal, but they're not exactly good citizens in that world. The core issue is Databricks has this wonderful end-to-end tool chain for training, deploying, monitoring, running inference on supervised models. But the paradigm there is the customer builds and trains and deploys each model for each feature or application. In a world of foundation models which are pre-trained and unsupervised, the entire tool chain is different. So it's not like Databricks can junk everything they've done and start over with all their engineers. They have to keep maintaining what they've done in the old world, but they have to build something new that's optimized for the new world. It's a classic technology transition and their mentality appears to be, "Oh, we'll support the new stuff from our old stuff." Which is suboptimal, and as we'll talk about, their biggest patron and the company that put them on the map, Microsoft, really stopped working on their old stuff three years ago so that they could build a new tool chain optimized for this new world. >> Yeah, and so let's sort of close with what we think the options are and decisions that Databricks has for its future architecture. They're smart people. I mean we've had Ali Ghodsi on many times, super impressive. I think they've got to be keenly aware of the limitations, what's going on with foundation models. But at any rate, here in this chart, we lay out sort of three scenarios. One is re-architect the platform by incrementally adopting new technologies. And example might be to layer a graph query engine on top of its stack. They could license key technologies like graph database, they could get aggressive on M&A and buy-in, relational knowledge graphs, semantic technologies, vector database technologies. George, as David Floyer always says, "A lot of ways to skin a cat." We've seen companies like, even think about EMC maintained its relevance through M&A for many, many years. George, give us your thought on each of these strategic options? >> Okay, I find this question the most challenging 'cause remember, I used to be an equity research analyst. I worked for Frank Quattrone, we were one of the top tech shops in the banking industry, although this is 20 years ago. But the M&A team was the top team in the industry and everyone wanted them on their side. And I remember going to meetings with these CEOs, where Frank and the bankers would say, "You want us for your M&A work because we can do better." And they really could do better. But in software, it's not like with EMC in hardware because with hardware, it's easier to connect different boxes. With software, the whole point of a software company is to integrate and architect the components so they fit together and reinforce each other, and that makes M&A harder. You can do it, but it takes a long time to fit the pieces together. Let me give you examples. If they put a graph query engine, let's say something like TinkerPop, on top of, I don't even know if it's possible, but let's say they put it on top of Delta Lake, then you have this graph query engine talking to their storage layer, Delta Lake. But if you want to do analysis, you got to put the data in Photon, which is not really ideal for highly connected data. If you license a graph database, then most of your data is in the Delta Lake and how do you sync it with the graph database? If you do sync it, you've got data in two places, which kind of defeats the purpose of having a unified repository. I find this semantic layer option in number three actually more promising, because that's something that you can layer on top of the storage layer that you have already. You just have to figure out then how to have your query engines talk to that. What I'm trying to highlight is, it's easy as an analyst to say, "You can buy this company or license that technology." But the really hard work is making it all work together and that is where the challenge is. >> Yeah, and well look, I thank you for laying that out. We've seen it, certainly Microsoft and Oracle. I guess you might argue that well, Microsoft had a monopoly in its desktop software and was able to throw off cash for a decade plus while it's stock was going sideways. Oracle had won the database wars and had amazing margins and cash flow to be able to do that. Databricks isn't even gone public yet, but I want to close with some of the players to watch. Alex, if you'd bring that back up, number four here. AWS, we talked about some of their options with S3 and it's not just AWS, it's blob storage, object storage. Microsoft, as you sort of alluded to, was an early go-to market channel for Databricks. We didn't address that really. So maybe in the closing comments we can. Google obviously, Snowflake of course, we're going to dissect their options in future Breaking Analysis. Dbt labs, where do they fit? Bob Muglia's company, Relational.ai, why are these players to watch George, in your opinion? >> So everyone is trying to assemble and integrate the pieces that would make building data applications, data products easy. And the critical part isn't just assembling a bunch of pieces, which is traditionally what AWS did. It's a Unix ethos, which is we give you the tools, you put 'em together, 'cause you then have the maximum choice and maximum power. So what the hyperscalers are doing is they're taking their key value stores, in the case of ASW it's DynamoDB, in the case of Azure it's Cosmos DB, and each are putting a graph query engine on top of those. So they have a unified storage and graph database engine, like all the data would be collected in the key value store. Then you have a graph database, that's how they're going to be presenting a foundation for building these data apps. Dbt labs is putting a semantic layer on top of data lakes and data warehouses and as we'll talk about, I'm sure in the future, that makes it easier to swap out the underlying data platform or swap in new ones for specialized use cases. Snowflake, what they're doing, they're so strong in data management and with their transactional tables, what they're trying to do is take in the operational data that used to be in the province of many state stores like MongoDB and say, "If you manage that data with us, it'll be connected to your analytic data without having to send it through a pipeline." And that's hugely valuable. Relational.ai is the wildcard, 'cause what they're trying to do, it's almost like a holy grail where you're trying to take the expressiveness of connecting all your data in a graph but making it as easy to query as you've always had it in a SQL database or I should say, in a relational database. And if they do that, it's sort of like, it'll be as easy to program these data apps as a spreadsheet was compared to procedural languages, like BASIC or Pascal. That's the implications of Relational.ai. >> Yeah, and again, we talked before, why can't you just throw this all in memory? We're talking in that example of really getting down to differences in how you lay the data out on disk in really, new database architecture, correct? >> Yes. And that's why it's not clear that you could take a data lake or even a Snowflake and why you can't put a relational knowledge graph on those. You could potentially put a graph database, but it'll be compromised because to really do what Relational.ai has done, which is the ease of Relational on top of the power of graph, you actually need to change how you're storing your data on disk or even in memory. So you can't, in other words, it's not like, oh we can add graph support to Snowflake, 'cause if you did that, you'd have to change, or in your data lake, you'd have to change how the data is physically laid out. And then that would break all the tools that talk to that currently. >> What in your estimation, is the timeframe where this becomes critical for a Databricks and potentially Snowflake and others? I mentioned earlier midterm, are we talking three to five years here? Are we talking end of decade? What's your radar say? >> I think something surprising is going on that's going to sort of come up the tailpipe and take everyone by storm. All the hype around business intelligence metrics, which is what we used to put in our dashboards where bookings, billings, revenue, customer, those things, those were the key artifacts that used to live in definitions in your BI tools, and DBT has basically created a standard for defining those so they live in your data pipeline or they're defined in their data pipeline and executed in the data warehouse or data lake in a shared way, so that all tools can use them. This sounds like a digression, it's not. All this stuff about data mesh, data fabric, all that's going on is we need a semantic layer and the business intelligence metrics are defining common semantics for your data. And I think we're going to find by the end of this year, that metrics are how we annotate all our analytic data to start adding common semantics to it. And we're going to find this semantic layer, it's not three to five years off, it's going to be staring us in the face by the end of this year. >> Interesting. And of course SVB today was shut down. We're seeing serious tech headwinds, and oftentimes in these sort of downturns or flat turns, which feels like this could be going on for a while, we emerge with a lot of new players and a lot of new technology. George, we got to leave it there. Thank you to George Gilbert for excellent insights and input for today's episode. I want to thank Alex Myerson who's on production and manages the podcast, of course Ken Schiffman as well. Kristin Martin and Cheryl Knight help get the word out on social media and in our newsletters. And Rob Hof is our EIC over at Siliconangle.com, he does some great editing. Remember all these episodes, they're available as podcasts. Wherever you listen, all you got to do is search Breaking Analysis Podcast, we publish each week on wikibon.com and siliconangle.com, or you can email me at David.Vellante@siliconangle.com, or DM me @DVellante. Comment on our LinkedIn post, and please do check out ETR.ai, great survey data, enterprise tech focus, phenomenal. This is Dave Vellante for theCUBE Insights powered by ETR. Thanks for watching, and we'll see you next time on Breaking Analysis.

(gentle upbeat music) >> Hello, everyone, welcome to theCUBE's coverage of International Women's Day. I'm John Furrier host here in Palo Alto, California. theCUBE's second year covering International Women's Day. It's been a great celebration of all the smart leaders in the world who are making a difference from all kinds of backgrounds, from technology to business and everything in between. Today we've got a great guest, Dominique Bastos, who's the senior Vice President of Cloud at Persistent Systems, formerly with AWS. That's where we first met at re:Invent. Dominique, great to have you on the program here for International Women's Day. Thanks for coming on. >> Thank you John, for having me back on theCUBE. This is an honor, especially given the theme. >> Well, I'm excited to have you on, I consider you one of those typecast personas where you've kind of done a lot of things. You're powerful, you've got great business acumen you're technical, and we're in a world where, you know the world's coming completely digital and 50% of the world is women, 51%, some say. So you got mostly male dominated industry and you have a dual engineering background and that's super impressive as well. Again, technical world, male dominated you're in there in the mix. What inspires you to get these engineering degrees? >> I think even it was more so shifted towards males. When I had the inspiration to go to engineering school I was accused as a young girl of being a tomboy and fiddling around with all my brother's toys versus focusing on my dolls and other kind of stereotypical toys that you would give a girl. I really had a curiosity for building, a curiosity for just breaking things apart and putting them back together. I was very lucky in that my I guess you call it primary school, maybe middle school, had a program for, it was like electronics, that was the class electronics. So building circuit boards and things like that. And I really enjoyed that aspect of building. I think it was more actually going into engineering school. Picking that as a discipline was a little bit, my mom's reaction to when I announced that I wanted to do engineering which was, "No, that's for boys." >> Really. >> And that really, you know, I think she, it came from a good place in trying to protect me from what she has experienced herself in terms of how women are received in those spaces. So I kind of shrugged it off and thought "Okay, well I'm definitely now going to do this." >> (laughs) If I was told not to, you're going to do it. >> I was told not to, that's all I needed to hear. And also, I think my passion was to design cars and I figured if I enroll in an industrial engineering program I could focus on ergonomic design and ultimately, you know have a career doing something that I'm passionate about. So yeah, so my inspiration was kind of a little bit of don't do this, a lot of curiosity. I'm also a very analytical person. I've been, and I don't know what the science is around left right brain to be honest, but been told that I'm a very much a logical person versus a feeler. So I don't know if that's good or bad. >> Straight shooter. What were your engineering degrees if you don't mind sharing? >> So I did industrial engineering and so I did a dual degree, industrial engineering and robotics. At the time it was like a manufacturing robotics program. It was very, very cool because we got to, I mean now looking back, the evolution of robotics is just insane. But you, you know, programmed a robotic arm to pick things up. I actually crashed the Civil Engineering School's Concrete Canoe Building Competition where you literally have to design a concrete canoe and do all the load testing and the strength testing of the materials and basically then, you know you go against other universities to race the canoe in a body of water. We did that at, in Alabama and in Georgia. So I was lucky to experience that two times. It was a lot of fun. >> But you knew, so you knew, deep down, you were technical you had a nerd vibe you were geeking out on math, tech, robotics. What happened next? I mean, what were some of the challenges you faced? How did you progress forward? Did you have any blockers and roadblocks in front of you and how did you handle those? >> Yeah, I mean I had, I had a very eye-opening experience with, in my freshman year of engineering school. I kind of went in gung-ho with zero hesitation, all the confidence in the world, 'cause I was always a very big nerd academically, I hate admitting this but myself and somebody else got most intellectual, voted by the students in high school. It's like, you don't want to be voted most intellectual when you're in high school. >> Now it's a big deal. (laughs) >> Yeah, you want to be voted like popular or anything like that? No, I was a nerd, but in engineering school, it's a, it was very humbling. That whole confidence that I had. I experienced prof, ooh, I don't want to name the school. Everybody can google it though, but, so anyway so I had experience with some professors that actually looked at me and said, "You're in the wrong program. This is difficult." I, and I think I've shared this before in other forums where, you know, my thermodynamic teacher basically told me "Cheerleading's down the hall," and it it was a very shocking thing to hear because it really made me wonder like, what am I up against here? Is this what it's going to be like going forward? And I decided not to pay attention to that. I think at the moment when you hear something like that you just, you absorb it and you also don't know how to react. And I decided immediately to just walk right past him and sit down front center in the class. In my head I was cursing him, of course, 'cause I mean, let's be real. And I was like, I'm going to show this bleep bleep. And proceeded to basically set the curve class crushed it and was back to be the teacher's assistant. So I think that was one. >> But you became his teacher assistant after, or another one? >> Yeah, I gave him a mini speech. I said, do not do this. You, you could, you could have broken me and if you would've done this to somebody who wasn't as steadfast in her goals or whatever, I was really focused like I'm doing this, I would've backed out potentially and said, you know this isn't something I want to experience on the daily. So I think that was actually a good experience because it gave me an opportunity to understand what I was up against but also double down in how I was going to deal with it. >> Nice to slay the misogynistic teachers who typecast people. Now you had a very technical career but also you had a great career at AWS on the business side you've handled 'em all of the big accounts, I won't say the names, but like we're talking about monster accounts, sales and now basically it's not really selling, you're managing a big account, it's like a big business. It's a business development thing. Technical to business transition, how do you handle that? Was that something you were natural for? Obviously you, you stared down the naysayers out of the gate in college and then in business, did that continue and how did you drive through that? >> So I think even when I was coming out of university I knew that I wanted to have a balance between the engineering program and business. A lot of my colleagues went on to do their PEs so continue to get their masters basically in engineering or their PhDs in engineering. I didn't really have an interest for that. I did international business and finance as my MBA because I wanted to explore the ability of taking what I had learned in engineering school and applying it to building businesses. I mean, at the time I didn't have it in my head that I would want to do startups but I definitely knew that I wanted to get a feel for what are they learning in business school that I missed out in engineering school. So I think that helped me when I transitioned, well when I applied, I was asked to come apply at AWS and I kind of went, no I'm going to, the DNA is going to be rejected. >> You thought, you thought you'd be rejected from AWS. >> I thought I'd be, yeah, because I have very much a startup founder kind of disruptive personality. And to me, when I first saw AWS at the stage early 2016 I saw it as a corporation. Even though from a techie standpoint, I was like, these people are insane. This is amazing what they're building. But I didn't know what the cultural vibe would feel like. I had been with GE at the beginning of my career for almost three years. So I kind of equated AWS Amazon to GE given the size because in between, I had done startups. So when I went to AWS I think initially, and I do have to kind of shout out, you know Todd Weatherby basically was the worldwide leader for ProServe and it was being built, he built it and I went into ProServe to help from that standpoint. >> John: ProServe, Professional services >> Professional services, right. To help these big enterprise customers. And specifically my first customer was an amazing experience in taking, basically the company revolves around strategic selling, right? It's not like you take a salesperson with a conventional schooling that salespeople would have and plug them into AWS in 2016. It was very much a consultative strategic approach. And for me, having a technical background and loving to solve problems for customers, working with the team, I would say, it was a dream team that I joined. And also the ability to come to the table with a technical background, knowing how to interact with senior executives to help them envision where they want to go, and then to bring a team along with you to make that happen. I mean, that was like magical for me. I loved that experience. >> So you like the culture, I mean, Andy Jassy, I've interviewed many times, always talked about builders and been a builder mentality. You mentioned that earlier at the top of this interview you've always building things, curious and you mentioned potentially your confidence might have been shaken. So you, you had the confidence. So being a builder, you know, being curious and having confidence seems to be what your superpower is. A lot of people talk about the confidence angle. How important is that and how important is that for encouraging more women to get into tech? Because I still hear that all the time. Not that they don't have confidence, but there's so many signals that potentially could shake confidence in industry >> Yeah, that's actually a really good point that you're making. A lot of signals that women get could shake their confidence and that needs to be, I mean, it's easy to say that it should be innate. I mean that's kind of like textbook, "Oh it has to come from within." Of course it does. But also, you know, we need to understand that in a population where 50% of the population is women but only 7% of the positions in tech, and I don't know the most current number in tech leadership, is women, and probably a smaller percentage in the C-suite. When you're looking at a woman who's wanting to go up the trajectory in a tech company and then there's a subconscious understanding that there's a limit to how far you'll go, your confidence, you know, in even subconsciously gets shaken a little bit because despite your best efforts, you're already seeing the cap. I would say that we need to coach girls to speak confidently to navigate conflict versus running away from it, to own your own success and be secure in what you bring to the table. And then I think a very important thing is to celebrate each other and the wins that we see for women in tech, in the industry. >> That's awesome. What's, the, in your opinion, the, you look at that, the challenges for this next generation women, and women in general, what are some of the challenges for them and that they need to overcome today? I mean, obviously the world's changed for the better. Still not there. I mean the numbers one in four women, Rachel Thornton came on, former CMO of AWS, she's at MessageBird now. They had a study where only one in four women go to the executive board level. And so there's still, still numbers are bad and then the numbers still got to get up, up big time. That's, and the industry's working on that, but it's changed. But today, what are some of the challenges for this current generation and the next generation of women and how can we and the industry meet, we being us, women in the industry, be strong role models for them? >> Well, I think the challenge is one of how many women are there in the pipeline and what are we doing to retain them and how are we offering up the opportunities to fill. As you know, as Rachel said and I haven't had an opportunity to see her, in how are we giving them this opportunity to take up those seats in the C-suite right, in these leadership roles. And I think this is a little bit exacerbated with the pandemic in that, you know when everything shut down when people were going back to deal with family and work at the same time, for better or for worse the brunt of it fell on probably, you know the maternal type caregiver within the family unit. You know, I've been, I raised my daughter alone and for me, even without the pandemic it was a struggle constantly to balance the risk that I was willing to take to show up for those positions versus investing even more of that time raising a child, right? Nevermind the unconscious bias or cultural kind of expectations that you get from the male counterparts where there's zero understanding of what a mom might go through at home to then show up to a meeting, you know fully fresh and ready to kind of spit out some wisdom. It's like, you know, your kid just freaking lost their whatever and you know, they, so you have to sort a bunch of things out. I think the challenge that women are still facing and will we have to keep working at it is making sure that there's a good pipeline. A good amount of young ladies of people taking interest in tech. And then as they're, you know, going through the funnel at stages in their career, we're providing the mentoring we're, there's representation, right? To what they're aspiring to. We're celebrating their interest in the field, right? And, and I think also we're doing things to retain them, because again, the pandemic affected everybody. I think women specifically and I don't know the statistics but I was reading something about this were the ones to tend to kind of pull it back and say well now I need to be home with, you know you name how many kids and pets and the aging parents, people that got sick to take on that position. In addition to the career aspirations that they might have. We need to make it easier basically. >> I think that's a great call out and I appreciate you bringing that up about family and being a single mom. And by the way, you're savage warrior to doing that. It's amazing. You got to, I know you have a daughter in computer science at Stanford, I want to get to that in a second. But that empathy and I mentioned Rachel Thornton, who's the CMO MessageBird and former CMO of AWS. Her thing right now to your point is mentoring and sponsorship is very key. And her company and the video that's on the site here people should look at that and reference that. They talk a lot about that empathy of people's situation whether it's a single mom, family life, men and women but mainly women because they're the ones who people aren't having a lot of empathy for in that situation, as you called it out. This is huge. And I think remote work has opened up this whole aperture of everyone has to have a view into how people are coming to the table at work. So, you know, props are bringing that up, and I recommend everyone look at check out Rachel Thornton. So how do you balance that, that home life and talk about your daughter's journey because sounds like she's nerding out at Stanford 'cause you know Stanford's called Nerd Nation, that's their motto, so you must be proud. >> I am so proud, I'm so proud. And I will say, I have to admit, because I did encounter so many obstacles and so many hurdles in my journey, it's almost like I forgot that I should set that aside and not worry about my daughter. My hope for her was for her to kind of be artistic and a painter or go into something more lighthearted and fun because I just wanted to think, I guess my mom had the same idea, right? She, always been very driven. She, I want to say that I got very lucky that she picked me to be her mom. Biologically I'm her mom, but I told her she was like a little star that fell from the sky and I, and ended up with me. I think for me, balancing being a single mom and a career where I'm leading and mentoring and making big decisions that affect people's lives as well. You have to take the best of everything you get from each of those roles. And I think that the best way is play to your strengths, right? So having been kind of a nerd and very organized person and all about, you know, systems for effectiveness, I mean, industrial engineering, parenting for me was, I'm going to make it sound super annoying and horrible, but (laughs) >> It's funny, you know, Dave Vellante and I when we started SiliconANGLE and theCUBE years ago, one of the things we were all like sports lovers. So we liked sports and we are like we looked at the people in tech as tech athletes and except there's no men and women teams, it's one team. It's all one thing. So, you know, I consider you a tech athlete you're hard charging strong and professional and smart and beautiful and brilliant, all those good things. >> Thank you. >> Now this game is changing and okay, and you've done startups, and you've done corporate jobs, now you're in a new role. What's the current tech landscape from a, you know I won't say athletic per standpoint but as people who are smart. You have all kinds of different skill sets. You have the startup warriors, you have the folks who like to be in the middle of the corporate world grow up through corporate, climb the corporate ladder. You have investors, you have, you know, creatives. What have you enjoyed most and where do you see all the action? >> I mean, I think what I've enjoyed the most has been being able to bring all of the things that I feel I'm strong at and bring it together to apply that to whatever the problem is at hand, right? So kind of like, you know if you look at a renaissance man who can kind of pop in anywhere and, oh, he's good at, you know sports and he's good at reading and, or she's good at this or, take all of those strengths and somehow bring them together to deal with the issue at hand, versus breaking up your mindset into this is textbook what I learned and this is how business should be done and I'm going to draw these hard lines between personal life and work life, or between how you do selling and how you do engineering. So I think my, the thing that I loved, really loved about AWS was a lot of leaders saw something in me that I potentially didn't see, which was, yeah you might be great at running that big account but we need help over here doing go to market for a new product launch and boom, there you go. Now I'm in a different org helping solve that problem and getting something launched. And I think if you don't box yourself in to I'm only good at this, or, you know put a label on yourself as being the rockstar in that. It leaves room for opportunities to present themselves but also it leaves room within your own mind to see yourself as somebody capable of doing anything. Right, I don't know if I answered the question accurately. >> No, that's good, no, that's awesome. I love the sharing, Yeah, great, great share there. Question is, what do you see, what do you currently during now you're building a business of Persistent for the cloud, obviously AWS and Persistent's a leader global system integrator around the world, thousands and thousands of customers from what we know and been reporting on theCUBE, what's next for you? Where do you see yourself going? Obviously you're going to knock this out of the park. Where do you see yourself as you kind of look at the continuing journey of your mission, personal, professional what's on your mind? Where do you see yourself going next? >> Well, I think, you know, again, going back to not boxing yourself in. This role is an amazing one where I have an opportunity to take all the pieces of my career in tech and apply them to building a business within a business. And that involves all the goodness of coaching and mentoring and strategizing. And I'm loving it. I'm loving the opportunity to work with such great leaders. Persistent itself is very, very good at providing opportunities, very diverse opportunities. We just had a huge Semicolon; Hackathon. Some of the winners were females. The turnout was amazing in the CTO's office. We have very strong women leading the charge for innovation. I think to answer your question about the future and where I may see myself going next, I think now that my job, well they say the job is never done. But now that Chloe's kind of settled into Stanford and kind of doing her own thing, I have always had a passion to continue leading in a way that brings me to, into the fold a lot more. So maybe, you know, maybe in a VC firm partner mode or another, you know CEO role in a startup, or my own startup. I mean, I never, I don't know right now I'm super happy but you never know, you know where your drive might go. And I also want to be able to very deliberately be in a role where I can continue to mentor and support up and coming women in tech. >> Well, you got the smarts but you got really the building mentality, the curiosity and the confidence really sets you up nicely. Dominique great story, great inspiration. You're a role model for many women, young girls out there and women in tech and in celebration. It's a great day and thank you for sharing that story and all the good nuggets there. Appreciate you coming on theCUBE, and it's been my pleasure. Thanks for coming on. >> Thank you, John. Thank you so much for having me. >> Okay, theCUBE's coverage of International Women's Day. I'm John Furrier, host of theCUBE here in Palo Alto getting all the content, check out the other interviews some amazing stories, lessons learned, and some, you know some funny stories and some serious stories. So have some fun and enjoy the rest of the videos here for International Women's Days, thanks for watching. (gentle inspirational music)

(energetic music) >> Everyone, welcome back to theCUBE's coverage of WiDS 2023. This is the eighth annual Women in Data Science Conference. As you know, WiDS is not just a conference or an event, it's a movement. This is going to include over 100,000 people in the next year WiDS 2023 in 200-plus countries. It is such a powerful movement. If you've had a chance to be part of the Livestream or even be here in person with us at Stanford University, you know what I'm talking about. This is Lisa Martin. I have had the pleasure all day of working with two fantastic graduate students in Stanford's Data Journalism Master's Program. Hannah Freitag has been here. Tracy Zhang, ladies, it's been such a pleasure working with you today. >> Same wise. >> I want to ask you both what are, as we wrap the day, I'm so inspired, I feel like I could go build an airplane. >> Exactly. >> Probably can't. But WiDS is just the inspiration that comes from this event. When you walk in the front door, you can feel it. >> Mm-hmm. >> Tracy, talk a little bit about what some of the things are that you heard today that really inspired you. >> I think one of the keyword that's like in my mind right now is like finding a mentor. >> Yeah. >> And I think, like if I leave this conference if I leave the talks, the conversations with one thing is that I'm very positive that if I want to switch, say someday, from Journalism to being a Data Analyst, to being like in Data Science, I'm sure that there are great role models for me to look up to, and I'm sure there are like mentors who can guide me through the way. So, like that, I feel reassured for some reason. >> It's a good feeling, isn't it? What do you, Hannah, what about you? What's your takeaway so far of the day? >> Yeah, one of my key takeaways is that anything's possible. >> Mm-hmm. >> So, if you have your vision, you have the role model, someone you look up to, and even if you have like a different background, not in Data Science, Data Engineering, or Computer Science but you're like, "Wow, this is really inspiring. I would love to do that." As long as you love it, you're passionate about it, and you are willing to, you know, take this path even though it won't be easy. >> Yeah. >> Then you can achieve it, and as you said, Tracy, it's important to have mentors on the way there. >> Exactly. >> But as long as you speak up, you know, you raise your voice, you ask questions, and you're curious, you can make it. >> Yeah. >> And I think that's one of my key takeaways, and I was just so inspiring to hear like all these women speaking on stage, and also here in our conversations and learning about their, you know, career path and what they learned on their way. >> Yeah, you bring up curiosity, and I think that is such an important skill. >> Mm-hmm. >> You know, you could think of Data Science and think about all the hard skills that you need. >> Mm, like coding. >> But as some of our guests said today, you don't have to be a statistician or an engineer, or a developer to get into this. Data Science applies to every facet of every part of the world. >> Mm-hmm. >> Finances, marketing, retail, manufacturing, healthcare, you name it, Data Science has the power and the potential to unlock massive achievements. >> Exactly. >> It's like we're scratching the surface. >> Yeah. >> But that curiosity, I think, is a great skill to bring to anything that you do. >> Mm-hmm. >> And I think we... For the female leaders that we're on stage, and that we had a chance to talk to on theCUBE today, I think they all probably had that I think as a common denominator. >> Exactly. >> That curious mindset, and also something that I think as hard is the courage to raise your hand. I like this, I'm interested in this. I don't see anybody that looks like me. >> But that doesn't mean I shouldn't do it. >> Exactly. >> Exactly, in addition to the curiosity that all the women, you know, bring to the table is that, in addition to that, being optimistic, and even though we don't see gender equality or like general equality in companies yet, we make progress and we're optimistic about it, and we're not like negative and complaining the whole time. But you know, this positive attitude towards a trend that is going in the right direction, and even though there's still a lot to be done- >> Exactly. >> We're moving it that way. >> Right. >> Being optimistic about this. >> Yeah, exactly, like even if it means that it's hard. Even if it means you need to be your own role model it's still like worth a try. And I think they, like all of the great women speakers, all the female leaders, they all have that in them, like they have the courage to like raise their hand and be like, "I want to do this, and I'm going to make it." And they're role models right now, so- >> Absolutely, they have drive. >> They do. >> Right. They have that ambition to take something that's challenging and complicated, and help abstract end users from that. Like we were talking to Intuit. I use Intuit in my small business for financial management, and she was talking about how they can from a machine learning standpoint, pull all this data off of documents that you upload and make that, abstract that, all that complexity from the end user, make something that's painful taxes. >> Mm-hmm. >> Maybe slightly less painful. It's still painful when you have to go, "Do I have to write you a check again?" >> Yeah. (laughs) >> Okay. >> But talking about just all the different applications of Data Science in the world, I found that to be very inspiring and really eye-opening. >> Definitely. >> I hadn't thought about, you know, we talk about climate change all the time, especially here in California, but I never thought about Data Science as a facilitator of the experts being able to make sense of what's going on historically and in real-time, or the application of Data Science in police violence. We see far too many cases of police violence on the news. It's an epidemic that's a horrible problem. Data Science can be applied to that to help us learn from that, and hopefully, start moving the needle in the right direction. >> Absolutely. >> Exactly. >> And especially like one sentence from Guitry from the very beginnings I still have in my mind is then when she said that arguments, no, that data beats arguments. >> Yes. >> In a conversation that if you be like, okay, I have this data set and it can actually show you this or that, it's much more powerful than just like being, okay, this is my position or opinion on this. And I think in a world where increasing like misinformation, and sometimes, censorship as we heard in one of the talks, it's so important to have like data, reliable data, but also acknowledge, and we talked about it with one of our interviewees that there's spices in data and we also need to be aware of this, and how to, you know, move this forward and use Data Science for social good. >> Mm-hmm. >> Yeah, for social good. >> Yeah, definitely, I think they like data, and the question about, or like the problem-solving part about like the social issues, or like some just questions, they definitely go hand-in-hand. Like either of them standing alone won't be anything that's going to be having an impact, but combining them together, you have a data set that illustrate a point or like solves the problem. I think, yeah, that's definitely like where Data Set Science is headed to, and I'm glad to see all these great women like making their impact and combining those two aspects together. >> It was interesting in the keynote this morning. We were all there when Margot Gerritsen who's one of the founders of WiDS, and Margot's been on the program before and she's a huge supporter of what we do and vice versa. She asked the non-women in the room, "Those who don't identify as women, stand up," and there was a handful of men, and she said, "That's what it's like to be a female in technology." >> Oh, my God. >> And I thought that vision give me goosebumps. >> Powerful. (laughs) >> Very powerful. But she's right, and one of the things I think that thematically another common denominator that I think we heard, I want to get your opinions as well from our conversations today, is the importance of community. >> Mm-hmm. >> You know, I was mentioning this stuff from AnitaB.org that showed that in 2022, the percentage of females and technical roles is 27.6%. It's a little bit of an increase. It's been hovering around 25% for a while. But one of the things that's still a problem is attrition. It doubled last year. >> Right. >> And I was asking some of the guests, and we've all done that today, "How would you advise companies to start moving the needle down on attrition?" >> Mm-hmm. >> And I think the common theme was network, community. >> Exactly. >> It takes a village like this. >> Mm-hmm. >> So you can see what you can be to help start moving that needle and that's, I think, what underscores the value of what WiDS delivers, and what we're able to showcase on theCUBE. >> Yeah, absolutely. >> I think it's very important to like if you're like a woman in tech to be able to know that there's someone for you, that there's a whole community you can rely on, and that like you are, you have the same mindset, you're working towards the same goal. And it's just reassuring and like it feels very nice and warm to have all these women for you. >> Lisa: It's definitely a warm fuzzy, isn't it? >> Yeah, and both the community within the workplace but also outside, like a network of family and friends who support you to- >> Yes. >> To pursue your career goals. I think that was also a common theme we heard that it's, yeah, necessary to both have, you know your community within your company or organization you're working but also outside. >> Definitely, I think that's also like how, why, the reason why we feel like this in like at WiDS, like I think we all feel very positive right now. So, yeah, I think that's like the power of the connection and the community, yeah. >> And the nice thing is this is like I said, WiDS is a movement. >> Yes. >> This is global. >> Mm-hmm. >> We've had some WiDS ambassadors on the program who started WiDS and Tel Aviv, for example, in their small communities. Or in Singapore and Mumbai that are bringing it here and becoming more of a visible part of the community. >> Tracy: Right. >> I loved seeing all the young faces when we walked in the keynote this morning. You know, we come here from a journalistic perspective. You guys are Journalism students. But seeing all the potential in the faces in that room just seeing, and hearing stories, and starting to make tangible connections between Facebook and data, and the end user and the perspectives, and the privacy and the responsibility of AI is all... They're all positive messages that need to be reinforced, and we need to have more platforms like this to be able to not just raise awareness, but sustain it. >> Exactly. >> Right. It's about the long-term, it's about how do we dial down that attrition, what can we do? What can we do? How can we help? >> Mm-hmm. >> Both awareness, but also giving women like a place where they can connect, you know, also outside of conferences. Okay, how do we make this like a long-term thing? So, I think WiDS is a great way to, you know, encourage this connectivity and these women teaming up. >> Yeah, (chuckles) girls help girls. >> Yeah. (laughs) >> It's true. There's a lot of organizations out there, girls who Code, Girls Inc., et cetera, that are all aimed at helping women kind of find their, I think, find their voice. >> Exactly. >> And find that curiosity. >> Yeah. Unlock that somewhere back there. Get some courage- >> Mm-hmm. >> To raise your hand and say, "I think I want to do this," or "I have a question. You explained something and I didn't understand it." Like, that's the advice I would always give to my younger self is never be afraid to raise your hand in a meeting. >> Mm-hmm. >> I guarantee you half the people weren't listening or, and the other half may not have understood what was being talked about. >> Exactly. >> So, raise your hand, there goes Margot Gerritsen, the founder of WiDS, hey, Margot. >> Hi. >> Keep alumni as you know, raise your hand, ask the question, there's no question that's stupid. >> Mm-hmm. >> And I promise you, if you just take that chance once it will open up so many doors, you won't even know which door to go in because there's so many that are opening. >> And if you have a question, there's at least one more person in the room who has the exact same question. >> Exact same question. >> Yeah, we'll definitely keep that in mind as students- >> Well, I'm curious how Data Journalism, what you heard today, Tracy, we'll start with you, and then, Hannah, to you. >> Mm-hmm. How has it influenced how you approach data-driven, and storytelling? Has it inspired you? I imagine it has, or has it given you any new ideas for, as you round out your Master's Program in the next few months? >> I think like one keyword that I found really helpful from like all the conversations today, was problem-solving. >> Yeah. >> Because I think, like we talked a lot about in our program about how to put a face on data sets. How to put a face, put a name on a story that's like coming from like big data, a lot of numbers but you need to like narrow it down to like one person or one anecdote that represents a bigger problem. And I think essentially that's problem-solving. That's like there is a community, there is like say maybe even just one person who has, well, some problem about something, and then we're using data. We're, by giving them a voice, by portraying them in news and like representing them in the media, we're solving this problem somehow. We're at least trying to solve this problem, trying to make some impact. And I think that's like what Data Science is about, is problem-solving, and, yeah, I think I heard a lot from today's conversation, also today's speakers. So, yeah, I think that's like something we should also think about as Journalists when we do pitches or like what kind of problem are we solving? >> I love that. >> Or like kind of what community are we trying to make an impact in? >> Yes. >> Absolutely. Yeah, I think one of the main learnings for me that I want to apply like to my career in Data Journalism is that I don't shy away from complexity because like Data Science is oftentimes very complex. >> Complex. >> And also data, you're using for your stories is complex. >> Mm-hmm. >> So, how can we, on the one hand, reduce complexity in a way that we make it accessible for broader audience? 'Cause, we don't want to be this like tech bubble talking in data jargon, we want to, you know, make it accessible for a broader audience. >> Yeah. >> I think that's like my purpose as a Data Journalist. But at the same time, don't reduce complexity when it's needed, you know, and be open to dive into new topics, and data sets and circling back to this of like raising your hand and asking questions if you don't understand like a certain part. >> Yeah. >> So, that's definitely a main learning from this conference. >> Definitely. >> That like, people are willing to talk to you and explain complex topics, and this will definitely facilitate your work as a Data Journalist. >> Mm-hmm. >> So, that inspired me. >> Well, I can't wait to see where you guys go from here. I've loved co-hosting with you today, thank you. >> Thank you. >> For joining me at our conference. >> Wasn't it fun? >> Thank you. >> It's a great event. It's, we, I think we've all been very inspired and I'm going to leave here probably floating above the ground a few inches, high on the inspiration of what this community can deliver, isn't that great? >> It feels great, I don't know, I just feel great. >> Me too. (laughs) >> So much good energy, positive energy, we love it. >> Yeah, so we want to thank all the organizers of WiDS, Judy Logan, Margot Gerritsen in particular. We also want to thank John Furrier who is here. And if you know Johnny, know he gets FOMO when he is not hosting. But John and Dave Vellante are such great supporters of women in technology, women in technical roles. We wouldn't be here without them. So, shout out to my bosses. Thank you for giving me the keys to theCube at this event. I know it's painful sometimes, but we hope that we brought you great stories all day. We hope we inspired you with the females and the one male that we had on the program today in terms of raise your hand, ask a question, be curious, don't be afraid to pursue what you're interested in. That's my soapbox moment for now. So, for my co-host, I'm Lisa Martin, we want to thank you so much for watching our program today. You can watch all of this on-demand on thecube.net. You'll find write-ups on siliconeangle.com, and, of course, YouTube. Thanks, everyone, stay safe and we'll see you next time. (energetic music)

(upbeat music) >> Hey everyone. Welcome back to "The Cube"'s live coverage of "Women in Data Science 2023". As every year we are here live at Stanford University, profiling some amazing women and men in the fields of data science. I have my co-host for this segment is Hannah Freitag. Hannah is from Stanford's Data Journalism program, really interesting, check it out. We're very pleased to welcome our first guest of the day fresh from the keynote stage, Gayatree Ganu, the VP of Data Science at Meta. Gayatree, It's great to have you on the program. >> Likewise, Thank you for having me. >> So you have a PhD in Computer Science. You shared some really cool stuff. Everyone knows Facebook, everyone uses it. I think my mom might be one of the biggest users (Gayatree laughs) and she's probably watching right now. People don't realize there's so much data behind that and data that drives decisions that we engage with. But talk to me a little bit about you first, PhD in Computer Science, were you always, were you like a STEM kid? Little Gayatree, little STEM, >> Yeah, I was a STEM kid. I grew up in Mumbai, India. My parents are actually pharmacists, so they were not like math or stats or anything like that, but I was always a STEM kid. I don't know, I think it, I think I was in sixth grade when we got our first personal computer and I obviously used it as a Pacman playing machine. >> Oh, that's okay. (all laugh) >> But I was so good at, and I, I honestly believe I think being good at games kind of got me more familiar and comfortable with computers. Yeah. I think I always liked computers, I, yeah. >> And so now you lead, I'm looking at my notes here, the Engagement Ecosystem and Monetization Data Science teams at Facebook, Meta. Talk about those, what are the missions of those teams and how does it impact the everyday user? >> Yeah, so the engagement is basically users coming back to our platform more, there's, no better way for users to tell us that they are finding value on the things that we are doing on Facebook, Instagram, WhatsApp, all the other products than coming back to our platform more. So the Engagement Ecosystem team is looking at trends, looking at where there are needs, looking at how users are changing their behaviors, and you know, helping build strategy for the long term, using that data knowledge. Monetization is very different. You know, obviously the top, top apex goal is have a sustainable business so that we can continue building products for our users. And so, but you know, I said this in my keynote today, it's not about making money, our mission statement is not, you know, maximize as much money as you can make. It's about building a meaningful connection between businesses, customers, users, and, you know especially in these last two or three funky, post-pandemic years, it's been such a big, an important thing to do for small businesses all over all, all around the world for users to find like goods and services and products that they care about and that they can connect to. So, you know, there is truly an connection between my engagement world and the monetization world. And you know, it's not very clear always till you go in to, like, you peel the layers. Everything we do in the ads world is also always first with users as our, you know, guiding principle. >> Yeah, you mentioned how you supported especially small businesses also during the pandemic. You touched a bit upon it in the keynote speech. Can you tell our audience what were like special or certain specific programs you implemented to support especially small businesses during these times? >> Yeah, so there are 200 million businesses on our platform. A lot of them small businesses, 10 million of them run ads. So there is a large number of like businesses on our platform who, you know use the power of social media to connect to the customers that matter to them, to like you, you know use the free products that we built. In the post-pandemic years, we built a lot of stuff very quickly when Covid first hit for business to get the word out, right? Like, they had to announce when special shopping hours existed for at-risk populations, or when certain goods and services were available versus not. We had grants, there's $100 million grant that we gave out to small businesses. Users could show sort of, you know show their support with a bunch of campaigns that we ran, and of course we continue running ads. Our ads are very effective, I guess, and, you know getting a very reliable connection with from the customer to the business. And so, you know, we've run all these studies. We support, I talked about two examples today. One of them is the largest black-owned, woman black-owned wine company, and how they needed to move to an online program and, you know, we gave them a grant, and supported them through their ads campaign and, you know, they saw 60% lift in purchases, or something like that. So, a lot of good stories, small stories, you know, on a scale of 200 million, that really sort of made me feel proud about the work we do. And you know, now more than ever before, I think people can connect so directly with businesses. You can WhatsApp them, I come from India, every business is on WhatsApp. And you can, you know, WhatsApp them, you can send them Facebook messages, and you can build this like direct connection with things that matter to you. >> We have this expectation that we can be connected anywhere. I was just at Mobile World Congress for MWC last week, where, obviously talking about connectivity. We want to be able to do any transaction, whether it's post on Facebook or call an Uber, or watch on Netflix if you're on the road, we expect that we're going to be connected. >> Yeah. >> And what we, I think a lot of us don't realize I mean, those of us in tech do, but how much data science is a facilitator of all of those interactions. >> Yeah! >> As we, Gayatree, as we talk about, like, any business, whether it is the black women-owned wine business, >> Yeah. >> great business, or a a grocer or a car dealer, everybody has to become data-driven. >> Yes. >> Because the consumer has the expectation. >> Yes. >> Talk about data science as a facilitator of just pretty much everything we are doing and conducting in our daily lives. >> Yeah, I think that's a great question. I think data science as a field wasn't really defined like maybe 15 years ago, right? So this is all in our lifetimes that we are seeing this. Even in data science today, People come from so many different backgrounds and bring their own expertise here. And I think we, you know, this conference, all of us get to define what that means and how we can bring data to do good in the world. Everything you do, as you said, there is a lot of data. Facebook has a lot of data, Meta has a lot of data, and how do we responsibly use this data? How do we use this data to make sure that we're, you know representing all diversity? You know, minorities? Like machine learning algorithms don't do well with small data, they do well with big data, but the small data matters. And how do you like, you know, bring that into algorithms? Yeah, so everything we do at Meta is very, very data-driven. I feel proud about that, to be honest, because while data gets a bad rap sometimes, having no data and making decisions in the blind is just the absolute worst thing you can do. And so, you know, we, the job as a data scientist at Facebook is to make sure that we use this data, use this responsibly, make sure that we are representing every aspect of the, you know, 3 billion users who come to our platform. Yeah, data serves all the products that we build here. >> The responsibility factor is, is huge. You know, we can't talk about AI without talking about ethics. One of the things that I was talking with Hannah and our other co-host, Tracy, about during our opening is something I just learned over the weekend. And that is that the CTO of ChatGPT is a woman. (Gayatree laughs) I didn't know that. And I thought, why isn't she getting more awareness? There's a lot of conversations with their CEO. >> Yeah. >> Everyone's using it, playing around with it. I actually asked it yesterday, "What's hot in Data Science?" (all laugh) I was like, should I have asked that to let itself in, what's hot? (Gayatree laughs) But it, I thought that was phenomenal, and we need to be talking about this more. >> Yeah. >> This is something that they're likening to the launch of the iPhone, which has transformed our lives. >> I know, it is. >> ChatGPT, and its chief technologist is a female, how great is that? >> And I don't know whether you, I don't know the stats around this, but I think CTO is even less, it's even more rare to have a woman there, like you have women CEOs because I mean, we are building upon years and years of women not choosing technical fields and not choosing STEM, and it's going to take some time, but yeah, yeah, she's a woman. Isn't it amazing? It's wonderful. >> Yes, there was a great, there's a great "Fast Company" article on her that I was looking at yesterday and I just thought, we need to do what we can to help spread, Mira Murati is her name, because what she's doing is, one of the biggest technological breakthroughs we may ever see in our lifetime. It gives me goosebumps just thinking about it. (Gayatree laughs) I also wanted to share some stats, oh, sorry, go ahead, Hannah. >> Yeah, I was going to follow up on the thing that you mentioned that we had many years with like not enough women choosing a career path in STEM and that we have to overcome this trend. What are some, like what is some advice you have like as the Vice-President Data Science? Like what can we do to make this feel more, you know, approachable and >> Yeah. >> accessible for women? >> Yeah, I, there's so much that we have done already and you know, want to continue, keep doing. Of course conferences like these were, you know and I think there are high school students here there are students from my Alma Mater's undergrad year. It's amazing to like get all these women together to get them to see what success could look like. >> Yeah. >> What being a woman leader in this space could look like. So that's, you know, that's one, at Meta I lead recruiting at Meta and we've done a bunch to sort of open up the thinking around data science and technical jobs for women. Simple things like what you write in your job description. I don't know whether you know this, or this is a story you've heard before, when you see, when you have a job description and there are like 10 things that you need to, you know be good at to apply to this job, a woman sees those 10 and says, okay, I don't meet the qualifications of one of them and she doesn't apply. And a man sees one that he meets the qualifications to and he applies. And so, you know, there's small things you can do, and just how you write your job description, what goals you set for diversity and inclusion for your own organization. We have goals, Facebook's always been pretty up there in like, you know, speaking out for diversity and Sheryl Sandberg has been our Chief Business Officer for a very long time and she's been, like, amazing at like pushing from more women. So yeah, every step of the way, I think, we made a lot of progress, to be honest. I do think women choose STEM fields a lot more than they did. When I did my Computer Science I was often one of one or two women in the Computer Science class. It takes some time to, for it to percolate all the way to like having more CTOs and CEOs, >> Yeah. >> but it's going to happen in our lifetime, and you know, three of us know this, women are going to rule the world, and it (laughs) >> Drop the mic, girl! >> And it's going to happen in our lifetime, so I'm excited about it. >> And we have responsibility in helping make that happen. You know, I'm curious, you were in STEM, you talked about Computer Science, being one of the only females. One of the things that the nadb.org data from 2022 showed, some good numbers, the number of women in technical roles is now 27.6%, I believe, so up from 25, it's up in '22, which is good, more hiring of women. >> Yeah. >> One of the biggest challenges is attrition. What keeps you motivated? >> Yeah. >> To stay what, where you are doing what you're doing, managing a family and helping to drive these experiences at Facebook that we all expect are just going to happen? >> Yeah, two things come to mind. It does take a village. You do need people around you. You know, I'm grateful for my husband. You talked about managing a family, I did the very Indian thing and my parents live with us, and they help take care of the kids. >> Right! (laughs) >> (laughs) My kids are young, six and four, and I definitely needed help over the last few years. It takes mentors, it takes other people that you look up to, who've gone through all of those same challenges and can, you know, advise you to sort of continue working in the field. I remember when my kid was born when he was six months old, I was considering quitting. And my husband's like, to be a good role model for your children, you need to continue working. Like, just being a mother is not enough. And so, you know, so that's one. You know, the village that you build around you your supporters, your mentors who keep encouraging you. Sheryl Sandberg said this to me in my second month at Facebook. She said that women drop out of technical fields, they become managers, they become sort of administrative more, in their nature of their work, and her advice was, "Don't do that, Don't stop the technical". And I think that's the other thing I'd say to a lot of women. Technical stuff is hard, but you know, keeping up with that and keeping sort of on top of it actually does help you in the long run. And it's definitely helped me in my career at Facebook. >> I think one of the things, and Hannah and I and Tracy talked about this in the open, and I think you'll agree with us, is the whole saying of you can't be what you can't see, and I like to way, "Well, you can be what you can see". That visibility, the great thing that WiDS did, of having you on the stage as a speaker this morning so people can understand, everyone, like I said, everyone knows Meta, >> Yeah. >> everyone uses Facebook. And so it's important to bring that connection, >> Yeah. >> of how data is driving the experiences, the fact that it's User First, but we need to be able to see women in positions, >> Yes. >> like you, especially with Sheryl stepping down moving on to something else, or people that are like YouTube influencers, that have no idea that the head of YouTube for a very long time, Susan Wojcicki is a woman. >> (laughs) Yes. Who pioneered streaming, and I mean how often do you are you on YouTube every day? >> Yep, every day. >> But we have to be able to see and and raise the profile of these women and learn from them and be inspired, >> Absolutely. >> to keep going and going. I like what I do, I'm making a difference here. >> Yeah, yeah, absolutely. >> And I can be the, the sponsor or the mentor for somebody down the road. >> Absolutely. >> Yeah, and then referring back to what we talked in the beginning, show that data science is so diverse and it doesn't mean if you're like in IT, you're like sitting in your dark room, >> Right. (laughs) >> coding all day, but you know, >> (laughs) Right! >> to show the different facets of this job and >> Right! >> make this appealing to women, >> Yeah. for sure. >> And I said this in my keynote too, you know, one of the things that helped me most is complimenting the data and the techniques and the algorithms with how you work with people, and you know, empathy and alignment building and leadership, strategic thinking. And I think honestly, I think women do a lot of this stuff really well. We know how to work with people and so, you know, I've seen this at Meta for sure, like, you know, all of these skills soft skills, as we call them, go a long way, and like, you know, doing the right things and having a lasting impact. And like I said, women are going to rule the world, you know, in our lifetimes. (laughs) >> Oh, I can't, I can't wait to see that happen. There's some interesting female candidates that are already throwing their hats in the ring for the next presidential election. >> Yes. >> So we'll have to see where that goes. But some of the things that are so interesting to me, here we are in California and Palo Alto, technically Stanford is its own zip code, I believe. And we're in California, we're freaking out because we've gotten so much rain, it's absolutely unprecedented. We need it, we had a massive drought, an extreme drought, technically, for many years. I've got friends that live up in Tahoe, I've been getting pictures this morning of windows that are >> (laughs) that are covered? >> Yes, actually, yes. (Gayatree laughs) That, where windows like second-story windows are covered in snow. >> Yeah. >> Climate change. >> Climate change. >> There's so much that data science is doing to power and power our understanding of climate change whether it's that, or police violence. >> Yeah. (all talk together) >> We had talk today on that it was amazing. >> Yes. So I want more people to know what data science is really facilitating, that impacts all of us, whether you're in a technical role or not. >> And data wins arguments. >> Yes, I love that! >> I said this is my slide today, like, you know, there's always going to be doubters and naysayers and I mean, but there's hard evidence, there's hard data like, yeah. In all of these fields, I mean the data that climate change, the data science that we have done in the environmental and climate change areas and medical, and you know, medicine professions just so much, so much more opportunity, and like, how much we can learn more about the world. >> Yeah. >> Yeah, it's a pretty exciting time to be a data scientist. >> I feel like, we're just scratching the surface. >> Yeah. >> With the potential and the global impact that we can make with data science. Gayatree, it's been so great having you on theCUBE, thank you. >> Right, >> Thank you so much, Gayatree. >> So much, I love, >> Thank you. >> I'm going to take Data WiD's arguments into my personal life. (Gayatree laughs) I was actually just, just a quick anecdote, funny story. I was listening to the radio this morning and there was a commercial from an insurance company and I guess the joke is, it's an argument between two spouses, and the the voiceover comes in and says, "Let's watch a replay". I'm like, if only they, then they got the data that helped the woman win the argument. (laughs) >> (laughs) I will warn you it doesn't always help with arguments I have with my husband. (laughs) >> Okay, I'm going to keep it in the middle of my mind. >> Yes! >> Gayatree, thank you so much. >> Thank you so much, >> for sharing, >> Thank you both for the opportunity. >> And being a great female that we can look up to, we really appreciate your insights >> Oh, likewise. >> and your time. >> Thank you. >> All right, for our guest, for Hannah Freitag, I'm Lisa Martin, live at Stanford University covering "Women in Data Science '23". Stick around, our next guest joins us in just a minute. (upbeat music) I have been in the software and technology industry for over 12 years now, so I've had the opportunity as a marketer to really understand and interact with customers across the entire buyer's journey. Hi, I'm Lisa Martin and I'm a host of theCUBE. (upbeat music) Being a host on theCUBE has been a dream of mine for the last few years. I had the opportunity to meet Jeff and Dave and John at EMC World a few years ago and got the courage up to say, "Hey, I'm really interested in this. I love talking with customers, gimme a shot, let me come into the studio and do an interview and see if we can work together". I think where I really impact theCUBE is being a female in technology. We interview a lot of females in tech, we do a lot of women in technology events and one of the things I.

(ambient music) >> Good morning, everyone. Lisa Martin with theCUBE, live at the eighth Annual Women in Data Science Conference. This is one of my absolute favorite events of the year. We engage with tons of great inspirational speakers, men and women, and what's happening with WiDS is a global movement. I've got two fabulous co-hosts with me today that you're going to be hearing and meeting. Please welcome Tracy Zhang and Hannah Freitag, who are both from the sata journalism program, master's program, at Stanford. So great to have you guys. >> So excited to be here. >> So data journalism's so interesting. Tracy, tell us a little bit about you, what you're interested in, and then Hannah we'll have you do the same thing. >> Yeah >> Yeah, definitely. I definitely think data journalism is very interesting, and in fact, I think, what is data journalism? Is definitely one of the big questions that we ask during the span of one year, which is the length of our program. And yeah, like you said, I'm in this data journalism master program, and I think coming in I just wanted to pivot from my undergrad studies, which is more like a traditional journalism, into data. We're finding stories through data, so that's why I'm also very excited about meeting these speakers for today because they're all, they have different backgrounds, but they all ended up in data science. So I think they'll be very inspirational and I can't wait to talk to them. >> Data in stories, I love that. Hannah, tell us a little bit about you. >> Yeah, so before coming to Stanford, I was a research assistant at Humboldt University in Berlin, so I was in political science research. And I love to work with data sets and data, but I figured that, for me, I don't want this story to end up in a research paper, which is only very limited in terms of the audience. And I figured, okay, data journalism is the perfect way to tell stories and use data to illustrate anecdotes, but to make it comprehensive and accessible for a broader audience. So then I found this program at Stanford and I was like, okay, that's the perfect transition from political science to journalism, and to use data to tell data-driven stories. So I'm excited to be in this program, I'm excited for the conference today and to hear from these amazing women who work in data science. >> You both brought up great points, and we were chatting earlier that there's a lot of diversity in background. >> Tracy: Definitely. >> Not everyone was in STEM as a young kid or studied computer science. Maybe some are engineering, maybe some are are philosophy or economic, it's so interesting. And what I find year after year at WiDS is it brings in so much thought diversity. And that's what being data-driven really demands. It demands that unbiased approach, that diverse, a spectrum of diverse perspectives, and we definitely get that at WiDS. There's about 350 people in person here, but as I mentioned in the opening, hundreds of thousands will engage throughout the year, tens of thousands probably today at local events going on across the globe. And it just underscores the importance of every organization, whether it's a bank or a grocer, has to be data-driven. We have that expectation as consumers in our consumer lives, and even in our business lives, that I'm going to engage with a business, whatever it is, and they're going to know about me, they're going to deliver me a personalized experience that's relevant to me and my history. And all that is powered by data science, which is I think it's fascinating. >> Yeah, and the great way is if you combine data with people. Because after all, large data sets, they oftentimes consist of stories or data that affects people. And to find these stories or advanced research in whatever fields, maybe in the financial business, or in health, as you mentioned, the variety of fields, it's very powerful, powerful tool to use. >> It's a very power, oh, go ahead Tracy. >> No, definitely. I just wanted to build off of that. It's important to put a face on data. So a dataset without a name is just some numbers, but if there's a story, then I think it means something too. And I think Margot was talking about how data science is about knowing or understanding the past, I think that's very interesting. That's a method for us to know who we are. >> Definitely. There's so many opportunities. I wanted to share some of the statistics from AnitaB.org that I was just looking at from 2022. We always talk at events like WiDS, and some of the other women in tech things, theCUBE is very much pro-women in tech, and has been for a very long, since the beginning of theCUBE. But we've seen the numbers of women technologists historically well below 25%, and we see attrition rates are high. And so we often talk about, well, what can we do? And part of that is raising the awareness. And that's one of the great things about WiDS, especially WiDS happening on International Women's Day, today, March 8th, and around event- >> Tracy: A big holiday. >> Exactly. But one of the nice things I was looking at, the AnitaB.org research, is that representation of tech women is on the rise, still below pre-pandemic levels, but it's actually nearly 27% of women in technical roles. And that's an increase, slow increase, but the needle is moving. We're seeing much more gender diversity across a lot of career levels, which is exciting. But some of the challenges remain. I mean, the representation of women technologists is growing, except at the intern level. And I thought that was really poignant. We need to be opening up that pipeline and going younger. And you'll hear a lot of those conversations today about, what are we doing to reach girls in grade school, 10 year olds, 12 year olds, those in high school? How do we help foster them through their undergrad studies- >> And excite them about science and all these fields, for sure. >> What do you think, Hannah, on that note, and I'll ask you the same question, what do you think can be done? The theme of this year's International Women's Day is Embrace Equity. What do you think can be done on that intern problem to help really dial up the volume on getting those younger kids interested, one, earlier, and two, helping them stay interested? >> Yeah. Yeah, that's a great question. I think it's important to start early, as you said, in school. Back in the day when I went to high school, we had this one day per year where we could explore as girls, explore a STEM job and go into the job for one day and see how it's like to work in a, I dunno, in IT or in data science, so that's a great first step. But as you mentioned, it's important to keep girls and women excited about this field and make them actually pursue this path. So I think conferences or networking is very powerful. Also these days with social media and technology, we have more ability and greater ways to connect. And I think we should even empower ourselves even more to pursue this path if we're interested in data science, and not be like, okay, maybe it's not for me, or maybe as a woman I have less chances. So I think it's very important to connect with other women, and this is what WiDS is great about. >> WiDS is so fantastic for that network effect, as you talked about. It's always such, as I was telling you about before we went live, I've covered five or six WiDS for theCUBE, and it's always such a day of positivity, it's a day of of inclusivity, which is exactly what Embrace Equity is really kind of about. Tracy, talk a little bit about some of the things that you see that will help with that hashtag Embrace Equity kind of pulling it, not just to tech. Because we're talking and we saw Meta was a keynote who's going to come to talk with Hannah and me in a little bit, we see Total Energies on the program today, we see Microsoft, Intuit, Boeing Air Company. What are some of the things you think that can be done to help inspire, say, little Tracy back in the day to become interested in STEM or in technology or in data? What do you think companies can and should be doing to dial up the volume for those youngsters? >> Yeah, 'cause I think somebody was talking about, one of the keynote speakers was talking about how there is a notion that girls just can't be data scientists. girls just can't do science. And I think representation definitely matters. If three year old me see on TV that all the scientists are women, I think I would definitely have the notion that, oh, this might be a career choice for me and I can definitely also be a scientist if I want. So yeah, I think representation definitely matters and that's why conference like this will just show us how these women are great in their fields. They're great data scientists that are bringing great insight to the company and even to the social good as well. So yeah, I think that's very important just to make women feel seen in this data science field and to listen to the great woman who's doing amazing work. >> Absolutely. There's a saying, you can't be what you can't see. >> Exactly. >> And I like to say, I like to flip it on its head, 'cause we can talk about some of the negatives, but there's a lot of positives and I want to share some of those in a minute, is that we need to be, that visibility that you talked about, the awareness that you talked about, it needs to be there but it needs to be sustained and maintained. And an organization like WiDS and some of the other women in tech events that happen around the valley here and globally, are all aimed at raising the profile of these women so that the younger, really, all generations can see what they can be. We all, the funny thing is, we all have this expectation whether we're transacting on Uber ride or we are on Netflix or we're buying something on Amazon, we can get it like that. They're going to know who I am, they're going to know what I want, they're going to want to know what I just bought or what I just watched. Don't serve me up something that I've already done that. >> Hannah: Yeah. >> Tracy: Yeah. >> So that expectation that everyone has is all about data, though we don't necessarily think about it like that. >> Hannah: Exactly. >> Tracy: Exactly. >> But it's all about the data that, the past data, the data science, as well as the realtime data because we want to have these experiences that are fresh, in the moment, and super relevant. So whether women recognize it or not, they're data driven too. Whether or not you're in data science, we're all driven by data and we have these expectations that every business is going to meet it. >> Exactly. >> Yeah. And circling back to young women, I think it's crucial and important to have role models. As you said, if you see someone and you're younger and you're like, oh I want to be like her. I want to follow this path, and have inspiration and a role model, someone you look up to and be like, okay, this is possible if I study the math part or do the physics, and you kind of have a goal and a vision in mind, I think that's really important to drive you. >> Having those mentors and sponsors, something that's interesting is, I always, everyone knows what a mentor is, somebody that you look up to, that can guide you, that you admire. I didn't learn what a sponsor was until a Women in Tech event a few years ago that we did on theCUBE. And I was kind of, my eyes were open but I didn't understand the difference between a mentor and a sponsor. And then it got me thinking, who are my sponsors? And I started going through LinkedIn, oh, he's a sponsor, she's a sponsor, people that help really propel you forward, your recommenders, your champions, and it's so important at every level to build that network. And we have, to your point, Hannah, there's so much potential here for data drivenness across the globe, and there's so much potential for women. One of the things I also learned recently , and I wanted to share this with you 'cause I'm not sure if you know this, ChatGPT, exploding, I was on it yesterday looking at- >> Everyone talking about it. >> What's hot in data science? And it was kind of like, and I actually asked it, what was hot in data science in 2023? And it told me that it didn't know anything prior to 2021. >> Tracy: Yes. >> Hannah: Yeah. >> So I said, Oh, I'm so sorry. But everyone's talking about ChatGPT, it is the most advanced AI chatbot ever released to the masses, it's on fire. They're likening it to the launch of the iPhone, 100 million-plus users. But did you know that the CTO of ChatGPT is a woman? >> Tracy: I did not know, but I learned that. >> I learned that a couple days ago, Mira Murati, and of course- >> I love it. >> She's been, I saw this great profile piece on her on Fast Company, but of course everything that we're hearing about with respect to ChatGPT, a lot on the CEO. But I thought we need to help dial up the profile of the CTO because she's only 35, yet she is at the helm of one of the most groundbreaking things in our lifetime we'll probably ever see. Isn't that cool? >> That is, yeah, I completely had no idea. >> I didn't either. I saw it on LinkedIn over the weekend and I thought, I have to talk about that because it's so important when we talk about some of the trends, other trends from AnitaB.org, I talked about some of those positive trends. Overall hiring has rebounded in '22 compared to pre-pandemic levels. And we see also 51% more women being hired in '22 than '21. So the data, it's all about data, is showing us things are progressing quite slowly. But one of the biggest challenges that's still persistent is attrition. So we were talking about, Hannah, what would your advice be? How would you help a woman stay in tech? We saw that attrition last year in '22 according to AnitaB.org, more than doubled. So we're seeing women getting into the field and dropping out for various reasons. And so that's still an extent concern that we have. What do you think would motivate you to stick around if you were in a technical role? Same question for you in a minute. >> Right, you were talking about how we see an increase especially in the intern level for women. And I think if, I don't know, this is a great for a start point for pushing the momentum to start growth, pushing the needle rightwards. But I think if we can see more increase in the upper level, the women representation in the upper level too, maybe that's definitely a big goal and something we should work towards to. >> Lisa: Absolutely. >> But if there's more representation up in the CTO position, like in the managing level, I think that will definitely be a great factor to keep women in data science. >> I was looking at some trends, sorry, Hannah, forgetting what this source was, so forgive me, that was showing that there was a trend in the last few years, I think it was Fast Company, of more women in executive positions, specifically chief operating officer positions. What that hasn't translated to, what they thought it might translate to, is more women going from COO to CEO and we're not seeing that. We think of, if you ask, name a female executive that you'd recognize, everyone would probably say Sheryl Sandberg. But I was shocked to learn the other day at a Women in Tech event I was doing, that there was a survey done by this organization that showed that 78% of people couldn't identify. So to your point, we need more of them in that visible role, in the executive suite. >> Tracy: Exactly. >> And there's data that show that companies that have women, companies across industries that have women in leadership positions, executive positions I should say, are actually more profitable. So it's kind of like, duh, the data is there, it's telling you this. >> Hannah: Exactly. >> Right? >> And I think also a very important point is work culture and the work environment. And as a woman, maybe if you enter and you work two or three years, and then you have to oftentimes choose, okay, do I want family or do I want my job? And I think that's one of the major tasks that companies face to make it possible for women to combine being a mother and being a great data scientist or an executive or CEO. And I think there's still a lot to be done in this regard to make it possible for women to not have to choose for one thing or the other. And I think that's also a reason why we might see more women at the entry level, but not long-term. Because they are punished if they take a couple years off if they want to have kids. >> I think that's a question we need to ask to men too. >> Absolutely. >> How to balance work and life. 'Cause we never ask that. We just ask the woman. >> No, they just get it done, probably because there's a woman on the other end whose making it happen. >> Exactly. So yeah, another thing to think about, another thing to work towards too. >> Yeah, it's a good point you're raising that we have this conversation together and not exclusively only women, but we all have to come together and talk about how we can design companies in a way that it works for everyone. >> Yeah, and no slight to men at all. A lot of my mentors and sponsors are men. They're just people that I greatly admire who saw raw potential in me 15, 18 years ago, and just added a little water to this little weed and it started to grow. In fact, theCUBE- >> Tracy: And look at you now. >> Look at me now. And theCUBE, the guys Dave Vellante and John Furrier are two of those people that are sponsors of mine. But it needs to be diverse. It needs to be diverse and gender, it needs to include non-binary people, anybody, shouldn't matter. We should be able to collectively work together to solve big problems. Like the propaganda problem that was being discussed in the keynote this morning with respect to China, or climate change. Climate change is a huge challenge. Here, we are in California, we're getting an atmospheric river tomorrow. And Californians and rain, we're not so friendly. But we know that there's massive changes going on in the climate. Data science can help really unlock a lot of the challenges and solve some of the problems and help us understand better. So there's so much real-world implication potential that being data-driven can really lead to. And I love the fact that you guys are studying data journalism. You'll have to help me understand that even more. But we're going to going to have great conversations today, I'm so excited to be co-hosting with both of you. You're going to be inspired, you're going to learn, they're going to learn from us as well. So let's just kind of think of this as a community of men, women, everything in between to really help inspire the current generations, the future generations. And to your point, let's help women feel confident to be able to stay and raise their hand for fast-tracking their careers. >> Exactly. >> What are you guys, last minute, what are you looking forward to most for today? >> Just meeting these great women, I can't wait. >> Yeah, learning from each other. Having this conversation about how we can make data science even more equitable and hear from the great ideas that all these women have. >> Excellent, girls, we're going to have a great day. We're so glad that you're here with us on theCUBE, live at Stanford University, Women in Data Science, the eighth annual conference. I'm Lisa Martin, my two co-hosts for the day, Tracy Zhang, Hannah Freitag, you're going to be seeing a lot of us, we appreciate. Stick around, our first guest joins Hannah and me in just a minute. (ambient music)

(upbeat intro music) >> Hello everyone. Welcome to theCUBE's coverage of International Women's Day. I'm your host, John Furrier, here in Palo Alto, California. Got a special remote guest coming in. Teresa Carlson, President and Chief Commercial Officer at Flexport, theCUBE alumni, one of the first, let me go back to 2013, Teresa, former AWS. Great to see you. Thanks for coming on. >> Oh my gosh, almost 10 years. That is unbelievable. It's hard to believe so many years of theCUBE. I love it. >> It's been such a great honor to interview you and follow your career. You've had quite the impressive run, executive level woman in tech. You've done such an amazing job, not only in your career, but also helping other women. So I want to give you props to that before we get started. Thank you. >> Thank you, John. I, it's my, it's been my honor and privilege. >> Let's talk about Flexport. Tell us about your new role there and what it's all about. >> Well, I love it. I'm back working with another Amazonian, Dave Clark, who is our CEO of Flexport, and we are about 3,000 people strong globally in over 90 countries. We actually even have, we're represented in over 160 cities and with local governments and places around the world, which I think is super exciting. We have over 100 network partners and growing, and we are about empowering the global supply chain and trade and doing it in a very disruptive way with the use of platform technology that allows our customers to really have visibility and insight to what's going on. And it's a lot of fun. I'm learning new things, but there's a lot of technology in this as well, so I feel right at home. >> You quite have a knack from mastering growth, technology, and building out companies. So congratulations, and scaling them up too with the systems and processes. So I want to get into that. Let's get into your personal background. Then I want to get into the work you've done and are doing for empowering women in tech. What was your journey about, how did it all start? Like, I know you had a, you know, bumped into it, you went Microsoft, AWS. Take us through your career, how you got into tech, how it all happened. >> Well, I do like to give a shout out, John, to my roots and heritage, which was a speech and language pathologist. So I did start out in healthcare right out of, you know, university. I had an undergraduate and a master's degree. And I do tell everyone now, looking back at my career, I think it was super helpful for me because I learned a lot about human communication, and it has done me very well over the years to really try to understand what environments I'm in and what kind of individuals around the world culturally. So I'm really blessed that I had that opportunity to work in healthcare, and by the way, a shout out to all of our healthcare workers that has helped us get through almost three years of COVID and flu and neurovirus and everything else. So started out there and then kind of almost accidentally got into technology. My first small company I worked for was a company called Keyfile Corporation, which did workflow and document management out of Nashua, New Hampshire. And they were a Microsoft goal partner. And that is actually how I got into big tech world. We ran on exchange, for everybody who knows that term exchange, and we were a large small partner, but large in the world of exchange. And those were the days when you would, the late nineties, you would go and be in the same room with Bill Gates and Steve Ballmer. And I really fell in love with Microsoft back then. I thought to myself, wow, if I could work for a big tech company, I got to hear Bill on stage about saving, he would talk about saving the world. And guess what my next step was? I actually got a job at Microsoft, took a pay cut and a job downgrade. I tell this story all the time. Took like three downgrades in my role. I had been a SVP and went to a manager, and it's one of the best moves I ever made. And I shared that because I really didn't know the world of big tech, and I had to start from the ground up and relearn it. I did that, I just really loved that job. I was at Microsoft from 2000 to 2010, where I eventually ran all of the U.S. federal government business, which was a multi-billion dollar business. And then I had the great privilege of meeting an amazing man, Andy Jassy, who I thought was just unbelievable in his insights and knowledge and openness to understanding new markets. And we talked about government and how government needed the same great technology as every startup. And that led to me going to work for Andy in 2010 and starting up our worldwide public sector business. And I pinch myself some days because we went from two people, no offices, to the time I left we had over 10,000 people, billions in revenue, and 172 countries and had done really amazing work. I think changing the way public sector and government globally really thought about their use of technology and Cloud computing in general. And that kind of has been my career. You know, I was there till 2020, 21 and then did a small stint at Splunk, a small stint back at Microsoft doing a couple projects for Microsoft with CEO, Satya Nadella, who is also an another amazing CEO and leader. And then Dave called me, and I'm at Flexport, so I couldn't be more honored, John. I've just had such an amazing career working with amazing individuals. >> Yeah, I got to say the Amazon One well-documented, certainly by theCUBE and our coverage. We watched you rise and scale that thing. And like I said at a time, this will when we look back as a historic run because of the build out. I mean as a zero to massive billions at a historic time where government was transforming, I would say Microsoft had a good run there with Fed, but it was already established stuff. Federal business was like, you know, blocking and tackling. The Amazon was pure build out. So I have to ask you, what was your big learnings? Because one, you're a Seattle big tech company kind of entrepreneurial in the sense of you got, here's some working capital seed finance and go build that thing, and you're in DC and you're a woman. What did you learn? >> I learned that you really have to have a lot of grit. You, my mom and dad, these are kind of more southern roots words, but stick with itness, you know. you can't give up and no's not in your vocabulary. I found no is just another way to get to yes. That you have to figure out what are all the questions people are going to ask you. I learned to be very patient, and I think one of the things John, for us was our secret sauce was we said to ourselves, if we're going to do something super transformative and truly disruptive, like Cloud computing, which the government really had not utilized, we had to be patient. We had to answer all their questions, and we could not judge in any way what they were thinking because if we couldn't answer all those questions and prove out the capabilities of Cloud computing, we were not going to accomplish our goals. And I do give so much credit to all my colleagues there from everybody like Steve Schmidt who was there, who's still there, who's the CISO, and Charlie Bell and Peter DeSantis and the entire team there that just really helped build that business out. Without them, you know, we would've just, it was a team effort. And I think that's the thing I loved about it was it was not just sales, it was product, it was development, it was data center operations, it was legal, finance. Everybody really worked as a team and we were on board that we had to make a lot of changes in the government relations team. We had to go into Capitol Hill. We had to talk to them about the changes that were required and really get them to understand why Cloud computing could be such a transformative game changer for the way government operates globally. >> Well, I think the whole world and the tech world can appreciate your work and thank you later because you broke down those walls asking those questions. So great stuff. Now I got to say, you're in kind of a similar role at Flexport. Again, transformative supply chain, not new. Computing wasn't new when before Cloud came. Supply chain, not a new concept, is undergoing radical change and transformation. Online, software supply chain, hardware supply chain, supply chain in general, shipping. This is a big part of our economy and how life is working. Similar kind of thing going on, build out, growth, scale. >> It is, it's very much like that, John, I would say, it's, it's kind of a, the model with freight forwarding and supply chain is fairly, it's not as, there's a lot of technology utilized in this global supply chain world, but it's not integrated. You don't have a common operating picture of what you're doing in your global supply chain. You don't have easy access to the information and visibility. And that's really, you know, I was at a conference last week in LA, and it was, the themes were so similar about transparency, access to data and information, being able to act quickly, drive change, know what was happening. I was like, wow, this sounds familiar. Data, AI, machine learning, visibility, common operating picture. So it is very much the same kind of themes that you heard even with government. I do believe it's an industry that is going through transformation and Flexport has been a group that's come in and said, look, we have this amazing idea, number one to give access to everyone. We want every small business to every large business to every government around the world to be able to trade their goods, think about supply chain logistics in a very different way with information they need and want at their fingertips. So that's kind of thing one, but to apply that technology in a way that's very usable across all systems from an integration perspective. So it's kind of exciting. I used to tell this story years ago, John, and I don't think Michael Dell would mind that I tell this story. One of our first customers when I was at Keyfile Corporation was we did workflow and document management, and Dell was one of our customers. And I remember going out to visit them, and they had runners and they would run around, you know, they would run around the floor and do their orders, right, to get all those computers out the door. And when I think of global trade, in my mind I still see runners, you know, running around and I think that's moved to a very digital, right, world that all this stuff, you don't need people doing this. You have machines doing this now, and you have access to the information, and you know, we still have issues resulting from COVID where we have either an under-abundance or an over-abundance of our supply chain. We still have clogs in our shipping, in the shipping yards around the world. So we, and the ports, so we need to also, we still have some clearing to do. And that's the reason technology is important and will continue to be very important in this world of global trade. >> Yeah, great, great impact for change. I got to ask you about Flexport's inclusion, diversity, and equity programs. What do you got going on there? That's been a big conversation in the industry around keeping a focus on not making one way more than the other, but clearly every company, if they don't have a strong program, will be at a disadvantage. That's well reported by McKinsey and other top consultants, diverse workforces, inclusive, equitable, all perform better. What's Flexport's strategy and how are you guys supporting that in the workplace? >> Well, let me just start by saying really at the core of who I am, since the day I've started understanding that as an individual and a female leader, that I could have an impact. That the words I used, the actions I took, the information that I pulled together and had knowledge of could be meaningful. And I think each and every one of us is responsible to do what we can to make our workplace and the world a more diverse and inclusive place to live and work. And I've always enjoyed kind of the thought that, that I could help empower women around the world in the tech industry. Now I'm hoping to do my little part, John, in that in the supply chain and global trade business. And I would tell you at Flexport we have some amazing women. I'm so excited to get to know all. I've not been there that long yet, but I'm getting to know we have some, we have a very diverse leadership team between men and women at Dave's level. I have some unbelievable women on my team directly that I'm getting to know more, and I'm so impressed with what they're doing. And this is a very, you know, while this industry is different than the world I live in day to day, it's also has a lot of common themes to it. So, you know, for us, we're trying to approach every day by saying, let's make sure both our interviewing cycles, the jobs we feel, how we recruit people, how we put people out there on the platforms, that we have diversity and inclusion and all of that every day. And I can tell you from the top, from Dave and all of our leaders, we just had an offsite and we had a big conversation about this is something. It's a drum beat that we have to think about and live by every day and really check ourselves on a regular basis. But I do think there's so much more room for women in the world to do great things. And one of the, one of the areas, as you know very well, we lost a lot of women during COVID, who just left the workforce again. So we kind of went back unfortunately. So we have to now move forward and make sure that we are giving women the opportunity to have great jobs, have the flexibility they need as they build a family, and have a workplace environment that is trusted for them to come into every day. >> There's now clear visibility, at least in today's world, not withstanding some of the setbacks from COVID, that a young girl can look out in a company and see a path from entry level to the boardroom. That's a big change. A lot than even going back 10, 15, 20 years ago. What's your advice to the folks out there that are paying it forward? You see a lot of executive leaderships have a seat at the table. The board still underrepresented by most numbers, but at least you have now kind of this solidarity at the top, but a lot of people doing a lot more now than I've seen at the next levels down. So now you have this leveled approach. Is that something that you're seeing more of? And credit compare and contrast that to 20 years ago when you were, you know, rising through the ranks? What's different? >> Well, one of the main things, and I honestly do not think about it too much, but there were really no women. There were none. When I showed up in the meetings, I literally, it was me or not me at the table, but at the seat behind the table. The women just weren't in the room, and there were so many more barriers that we had to push through, and that has changed a lot. I mean globally that has changed a lot in the U.S. You know, if you look at just our U.S. House of Representatives and our U.S. Senate, we now have the increasing number of women. Even at leadership levels, you're seeing that change. You have a lot more women on boards than we ever thought we would ever represent. While we are not there, more female CEOs that I get an opportunity to see and talk to. Women starting companies, they do not see the barriers. And I will share, John, globally in the U.S. one of the things that I still see that we have that many other countries don't have, which I'm very proud of, women in the U.S. have a spirit about them that they just don't see the barriers in the same way. They believe that they can accomplish anything. I have two sons, I don't have daughters. I have nieces, and I'm hoping someday to have granddaughters. But I know that a lot of my friends who have granddaughters today talk about the boldness, the fortitude, that they believe that there's nothing they can't accomplish. And I think that's what what we have to instill in every little girl out there, that they can accomplish anything they want to. The world is theirs, and we need to not just do that in the U.S., but around the world. And it was always the thing that struck me when I did all my travels at AWS and now with Flexport, I'm traveling again quite a bit, is just the differences you see in the cultures around the world. And I remember even in the Middle East, how I started seeing it change. You've heard me talk a lot on this program about the fact in both Saudi and Bahrain, over 60% of the tech workers were females and most of them held the the hardest jobs, the security, the architecture, the engineering. But many of them did not hold leadership roles. And that is what we've got to change too. To your point, the middle, we want it to get bigger, but the top, we need to get bigger. We need to make sure women globally have opportunities to hold the most precious leadership roles and demonstrate their capabilities at the very top. But that's changed. And I would say the biggest difference is when we show up, we're actually evaluated properly for those kind of roles. We have a ways to go. But again, that part is really changing. >> Can you share, Teresa, first of all, that's great work you've done and I wan to give you props of that as well and all the work you do. I know you champion a lot of, you know, causes in in this area. One question that comes up a lot, I would love to get your opinion 'cause I think you can contribute heavily here is mentoring and sponsorship is huge, comes up all the time. What advice would you share to folks out there who were, I won't say apprehensive, but maybe nervous about how to do the networking and sponsorship and mentoring? It's not just mentoring, it's sponsorship too. What's your best practice? What advice would you give for the best way to handle that? >> Well yeah, and for the women out there, I would say on the mentorship side, I still see mentorship. Like, I don't think you can ever stop having mentorship. And I like to look at my mentors in different parts of my life because if you want to be a well-rounded person, you may have parts of your life every day that you think I'm doing a great job here and I definitely would like to do better there. Whether it's your spiritual life, your physical life, your work life, you know, your leisure life. But I mean there's, and there's parts of my leadership world that I still seek advice from as I try to do new things even in this world. And I tried some new things in between roles. I went out and asked the people that I respected the most. So I just would say for sure have different mentorships and don't be afraid to have that diversity. But if you have mentorships, the second important thing is show up with a real agenda and questions. Don't waste people's time. I'm very sensitive today. If you're, if you want a mentor, you show up and you use your time super effectively and be prepared for that. Sponsorship is a very different thing. And I don't believe we actually do that still in companies. We worked, thank goodness for my great HR team. When I was at AWS, we worked on a few sponsorship programs where for diversity in general, where we would nominate individuals in the company that we felt that weren't, that had a lot of opportunity for growth, but they just weren't getting a seat at the table. And we brought 'em to the table. And we actually kind of had a Chatham House rules where when they came into the meetings, they had a sponsor, not a mentor. They had a sponsor that was with them the full 18 months of this program. We would bring 'em into executive meetings. They would read docs, they could ask questions. We wanted them to be able to open up and ask crazy questions without, you know, feeling wow, I just couldn't answer this question in a normal environment or setting. And then we tried to make sure once they got through the program that we found jobs and support and other special projects that they could go do. But they still had that sponsor and that group of individuals that they'd gone through the program with, John, that they could keep going back to. And I remember sitting there and they asked me what I wanted to get out of the program, and I said two things. I want you to leave this program and say to yourself, I would've never had that experience if I hadn't gone through this program. I learned so much in 18 months. It would probably taken me five years to learn. And that it helped them in their career. The second thing I told them is I wanted them to go out and recruit individuals that look like them. I said, we need diversity, and unless you all feel that we are in an inclusive environment sponsoring all types of individuals to be part of this company, we're not going to get the job done. And they said, okay. And you know, but it was really one, it was very much about them. That we took a group of individuals that had high potential and a very diverse with diverse backgrounds, held 'em up, taught 'em things that gave them access. And two, selfishly I said, I want more of you in my business. Please help me. And I think those kind of things are helpful, and you have to be thoughtful about these kind of programs. And to me that's more sponsorship. I still have people reach out to me from years ago, you know, Microsoft saying, you were so good with me, can you give me a reference now? Can you talk to me about what I should be doing? And I try to, I'm not pray 100%, some things pray fall through the cracks, but I always try to make the time to talk to those individuals because for me, I am where I am today because I got some of the best advice from people like Don Byrne and Linda Zecker and Andy Jassy, who were very honest and upfront with me about my career. >> Awesome. Well, you got a passion for empowering women in tech, paying it forward, but you're quite accomplished and that's why we're so glad to have you on the program here. President and Chief Commercial Officer at Flexport. Obviously storied career and your other jobs, specifically Amazon I think, is historic in my mind. This next chapter looks like it's looking good right now. Final question for you, for the few minutes you have left. Tell us what you're up to at Flexport. What's your goals as President, Chief Commercial Officer? What are you trying to accomplish? Share a little bit, what's on your mind with your current job? >> Well, you kind of said it earlier. I think if I look at my own superpowers, I love customers, I love partners. I get my energy, John, from those interactions. So one is to come in and really help us build even a better world class enterprise global sales and marketing team. Really listen to our customers, think about how we interact with them, build the best executive programs we can, think about new ways that we can offer services to them and create new services. One of my favorite things about my career is I think if you're a business leader, it's your job to come back around and tell your product group and your services org what you're hearing from customers. That's how you can be so much more impactful, that you listen, you learn, and you deliver. So that's one big job. The second job for me, which I am so excited about, is that I have an amazing group called flexport.org under me. And flexport.org is doing amazing things around the world to help those in need. We just announced this new funding program for Tech for Refugees, which brings assistance to millions of people in Ukraine, Pakistan, the horn of Africa, and those who are affected by earthquakes. We just took supplies into Turkey and Syria, and Flexport, recently in fact, just did sent three air shipments to Turkey and Syria for these. And I think we did over a hundred trekking shipments to get earthquake relief. And as you can imagine, it was not easy to get into Syria. But you know, we're very active in the Ukraine, and we are, our goal for flexport.org, John, is to continue to work with our commercial customers and team up with them when they're trying to get supplies in to do that in a very cost effective, easy way, as quickly as we can. So that not-for-profit side of me that I'm so, I'm so happy. And you know, Ryan Peterson, who was our founder, this was his brainchild, and he's really taken this to the next level. So I'm honored to be able to pick that up and look for new ways to have impact around the world. And you know, I've always found that I think if you do things right with a company, you can have a beautiful combination of commercial-ity and giving. And I think Flexport does it in such an amazing and unique way. >> Well, the impact that they have with their system and their technology with logistics and shipping and supply chain is a channel for societal change. And I think that's a huge gift that you have that under your purview. So looking forward to finding out more about flexport.org. I can only imagine all the exciting things around sustainability, and we just had Mobile World Congress for Big Cube Broadcast, 5Gs right around the corner. I'm sure that's going to have a huge impact to your business. >> Well, for sure. And just on gas emissions, that's another thing that we are tracking gas, greenhouse gas emissions. And in fact we've already reduced more than 300,000 tons and supported over 600 organizations doing that. So that's a thing we're also trying to make sure that we're being climate aware and ensuring that we are doing the best job we can at that as well. And that was another thing I was honored to be able to do when we were at AWS, is to really cut out greenhouse gas emissions and really go global with our climate initiatives. >> Well Teresa, it's great to have you on. Security, data, 5G, sustainability, business transformation, AI all coming together to change the game. You're in another hot seat, hot roll, big wave. >> Well, John, it's an honor, and just thank you again for doing this and having women on and really representing us in a big way as we celebrate International Women's Day. >> I really appreciate it, it's super important. And these videos have impact, so we're going to do a lot more. And I appreciate your leadership to the industry and thank you so much for taking the time to contribute to our effort. Thank you, Teresa. >> Thank you. Thanks everybody. >> Teresa Carlson, the President and Chief Commercial Officer of Flexport. I'm John Furrier, host of theCUBE. This is International Women's Day broadcast. Thanks for watching. (upbeat outro music)

(light music) >> Announcer: TheCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Welcome back to the Fira in Barcelona. Dave Vellante with Dave Nicholson. Lisa Martin's been here all week. John Furrier is in our Palo Alto studio, banging out all the news. Don't forget to check out siliconangle.com, thecube.net. This is day four, our last segment, winding down. MWC23, super excited to be here. Wayne Duso, friend of theCUBE, VP of engineering from products at AWS is here with Iyad Tarazi, who's the CEO of Federated Wireless. Gents, welcome. >> Good to be here. >> Nice to see you. >> I'm so stoked, Wayne, that we connected before the show. We texted, I'm like, "You're going to be there. I'm going to be there. You got to come on theCUBE." So thank you so much for making time, and thank you for bringing a customer partner, Federated Wireless. Everybody knows AWS. Iyad, tell us about Federated Wireless. >> We're a software and services company out of Arlington, Virginia, right outside of Washington, DC, and we're really focused on this new technology called Shared Spectrum and private wireless for 5G. Think of it as enterprises consuming 5G, the way they used to consume WiFi. >> Is that unrestricted spectrum, or? >> It is managed, organized, interference free, all through cloud platforms. That's how we got to know AWS. We went and got maybe about 300 products from AWS to make it work. Quite sophisticated, highly available, and pristine spectrum worth billions of dollars, but available for people like you and I, that want to build enterprises, that want to make things work. Also carriers, cable companies everybody else that needs it. It's really a new revolution for everyone. >> And that's how you, it got introduced to AWS. Was that through public sector, or just the coincidence that you're in DC >> No, I, well, yes. The center of gravity in the world for spectrum is literally Arlington. You have the DOD spectrum people, you have spectrum people from National Science Foundation, DARPA, and then you have commercial sector, and you have the FCC just an Uber ride away. So we went and found the scientists that are doing all this work, four or five of them, Virginia Tech has an office there too, for spectrum research for the Navy. Come together, let's have a party and make a new model. >> So I asked this, I'm super excited to have you on theCUBE. I sat through the keynotes on Monday. I saw Satya Nadella was in there, Thomas Kurian there was no AWS. I'm like, where's AWS? AWS is everywhere. I mean, you guys are all over the show. I'm like, "Hey, where's the number one cloud?" So you guys have made a bunch of announcements at the show. Everybody's talking about the cloud. What's going on for you guys? >> So we are everywhere, and you know, we've been coming to this show for years. But this is really a year that we can demonstrate that what we've been doing for the IT enterprise, IT people for 17 years, we're now bringing for telcos, you know? For years, we've been, 17 years to be exact, we've been bringing the cloud value proposition, whether it's, you know, cost efficiencies or innovation or scale, reliability, security and so on, to these enterprise IT folks. Now we're doing the same thing for telcos. And so whether they want to build in region, in a local zone, metro area, on-prem with an outpost, at the edge with Snow Family, or with our IoT devices. And no matter where they want to start, if they start in the cloud and they want to move to the edge, or they start in the edge and they want to bring the cloud value proposition, like, we're demonstrating all of that is happening this week. And, and very much so, we're also demonstrating that we're bringing the same type of ecosystem that we've built for enterprise IT. We're bringing that type of ecosystem to the telco companies, with CSPs, with the ISP vendors. We've seen plenty of announcements this week. You know, so on and so forth. >> So what's different, is it, the names are different? Is it really that simple, that you're just basically taking the cloud model into telco, and saying, "Hey, why do all this undifferentiated heavy lifting when we can do it for you? Don't worry about all the plumbing." Is it really that simple? I mean, that straightforward. >> Well, simple is probably not what I'd say, but we can make it straightforward. >> Conceptually. >> Conceptually, yes. Conceptually it is the same. Because if you think about, firstly, we'll just take 5G for a moment, right? The 5G folks, if you look at the architecture for 5G, it was designed to run on a cloud architecture. It was designed to be a set of services that you could partition, and run in different places, whether it's in the region or at the edge. So in many ways it is sort of that simple. And let me give you an example. Two things, the first one is we announced integrated private wireless on AWS, which allows enterprise customers to come to a portal and look at the industry solutions. They're not worried about their network, they're worried about solving a problem, right? And they can come to that portal, they can find a solution, they can find a service provider that will help them with that solution. And what they end up with is a fully validated offering that AWS telco SAS have actually put to its paces to make sure this is a real thing. And whether they get it from a telco, and, and quite frankly in that space, it's SIs such as Federated that actually help our customers deploy those in private environments. So that's an example. And then added to that, we had a second announcement, which was AWS telco network builder, which allows telcos to plan, deploy, and operate at scale telco network capabilities on the cloud, think about it this way- >> As a managed service? >> As a managed service. So think about it this way. And the same way that enterprise IT has been deploying, you know, infrastructure as code for years. Telco network builder allows the telco folks to deploy telco networks and their capabilities as code. So it's not simple, but it is pretty straightforward. We're making it more straightforward as we go. >> Jump in Dave, by the way. He can geek out if you want. >> Yeah, no, no, no, that's good, that's good, that's good. But actually, I'm going to ask an AWS question, but I'm going to ask Iyad the AWS question. So when we, when I hear the word cloud from Wayne, cloud, AWS, typically in people's minds that denotes off-premises. Out there, AWS data center. In the telecom space, yes, of course, in the private 5G space, we're talking about a little bit of a different dynamic than in the public 5G space, in terms of the physical infrastructure. But regardless at the edge, there are things that need to be physically at the edge. Do you feel that AWS is sufficiently, have they removed the H word, hybrid, from the list of bad words you're not allowed to say? 'Cause there was a point in time- >> Yeah, of course. >> Where AWS felt that their growth- >> They'll even say multicloud today, (indistinct). >> No, no, no, no, no. But there was a period of time where, rightfully so, AWS felt that the growth trajectory would be supported solely by net new things off premises. Now though, in this space, it seems like that hybrid model is critical. Do you see AWS being open to the hybrid nature of things? >> Yeah, they're, absolutely. I mean, just to explain from- we're a services company and a solutions company. So we put together solutions at the edge, a smart campus, smart agriculture, a deployment. One of our biggest deployment is a million square feet warehouse automation project with the Marine Corps. >> That's bigger than the Fira. >> Oh yeah, it's bigger, definitely bigger than, you know, a small section of here. It's actually three massive warehouses. So yes, that is the edge. What the cloud is about is that massive amount of efficiency has happened by concentrating applications in data centers. And that is programmability, that is APIs that is solutions, that is applications that can run on it, where people know how to do it. And so all that efficiency now is being ported in a box called the edge. What AWS is doing for us is bringing all the business and technical solutions they had into the edge. Some of the data may send back and forth, but that's actually a smaller piece of the value for us. By being able to bring an AWS package at the edge, we're bringing IoT applications, we're bringing high speed cameras, we're able to integrate with the 5G public network. We're able to bring in identity and devices, we're able to bring in solutions for students, embedded laptops. All of these things that you can do much much faster and cheaper if you are able to tap in the 4,000, 5,000 partners and all the applications and all the development and all the models that AWS team did. By being able to bring that efficiency to the edge why reinvent that? And then along with that, there are partners that you, that help do integration. There are development done to make it hardened, to make the data more secure, more isolated. All of these things will contribute to an edge that truly is a carbon copy of the data center. >> So Wayne, it's AWS, Regardless of where the compute, networking and storage physically live, it's AWS. Do you think that the term cloud will sort of drift away from usage? Because if, look, it's all IT, in this case it's AWS and federated IT working together. How, what's your, it's sort of a obscure question about cloud, because cloud is so integrated. >> You Got this thing about cloud, it's just IT. >> I got thing about cloud too, because- >> You and Larry Ellison. >> Because it's no, no, no, I'm, yeah, well actually there's- >> There's a lot of IT that's not cloud, just say that okay. >> Now, a lot of IT that isn't cloud, but I would say- >> But I'll (indistinct) cloud is an IT tool, and you see AWS obviously with the Snow fill in the blank line of products and outpost type stuff. Fair to say that you're, doesn't matter where it is, it could be AWS if it's on the edge, right? >> Well, you know, everybody wants to define the cloud as what it may have been when it started. But if you look at what it was when it started and what it is today, it is different. But the ability to bring the experience, the AWS experience, the services, the operational experience and all the things that Iyad had been talking about from the region all to all the way to, you know, the IoT device, if you would, that entire continuum. And it doesn't matter where you start. Like if you start in region and you need to bring your value to other places because your customers are asking you to do so, we're enabling that experience where you need to bring it. If you started at the edge, and- but you want to build cloud value, you know, whether it's again, cost efficiency, scalability, AI, ML or analytics into those capabilities, you can start at the edge with the same APIs, with the same service, the same capabilities, and you can build that value in right from the get go. You don't build this bifurcation or many separations and try to figure out how do I glue them together? There is no gluing together. So if you think of cloud as being elastic, scalable flexible, where you can drive innovation, it's the same exact model on the continuum. And you can start at either end, it's up to you as a customer. >> And I think if, the key to me is the ecosystem. I mean, if you can do for this industry what you've done for the technology- enterprise technology business from an ecosystem standpoint, you know everybody talks about flywheel, but that gives you like the massive flywheel. I don't know what the ratio is, but it used to be for every dollar spent on a VMware license, $15 is spent in the ecosystem. I've never heard similar ratios in the AWS ecosystem, but it's, I go to reinvent and I'm like, there's some dollars being- >> That's a massive ecosystem. >> (indistinct). >> And then, and another thing I'll add is Jose Maria Alvarez, who's the chairman of Telefonica, said there's three pillars of the future-ready telco, low latency, programmable networks, and he said cloud and edge. So they recognizing cloud and edge, you know, low latency means you got to put the compute and the data, the programmable infrastructure was invented by Amazon. So what's the strategy around the telco edge? >> So, you know, at the end, so those are all great points. And in fact, the programmability of the network was a big theme in the show. It was a huge theme. And if you think about the cloud, what is the cloud? It's a set of APIs against a set of resources that you use in whatever way is appropriate for what you're trying to accomplish. The network, the telco network becomes a resource. And it could be described as a resource. We, I talked about, you know, network as in code, right? It's same infrastructure in code, it's telco infrastructure as code. And that code, that infrastructure, is programmable. So this is really, really important. And in how you build the ecosystem around that is no different than how we built the ecosystem around traditional IT abstractions. In fact, we feel that really the ecosystem is the killer app for 5G. You know, the killer app for 4G, data of sorts, right? We started using data beyond simple SMS messages. So what's the killer app for 5G? It's building this ecosystem, which includes the CSPs, the ISVs, all of the partners that we bring to the table that can drive greater value. It's not just about cost efficiency. You know, you can't save your way to success, right? At some point you need to generate greater value for your customers, which gives you better business outcomes, 'cause you can monetize them, right? The ecosystem is going to allow everybody to monetize 5G. >> 5G is like the dot connector of all that. And then developers come in on top and create new capabilities >> And how different is that than, you know, the original smartphones? >> Yeah, you're right. So what do you guys think of ChatGPT? (indistinct) to Amazon? Amazon turned the data center into an API. It's like we're visioning this world, and I want to ask that technologist, like, where it's turning resources into human language interfaces. You know, when you see that, you play with ChatGPT at all, or I know you guys got your own. >> So I won't speak directly to ChatGPT. >> No, don't speak from- >> But if you think about- >> Generative AI. >> Yeah generative AI is important. And, and we are, and we have been for years, in this space. Now you've been talking to AWS for a long time, and we often don't talk about things we don't have yet. We don't talk about things that we haven't brought to market yet. And so, you know, you'll often hear us talk about something, you know, a year from now where others may have been talking about it three years earlier, right? We will be talking about this space when we feel it's appropriate for our customers and our partners. >> You have talked about it a little bit, Adam Selipsky went on an interview with myself and John Furrier in October said you watch, you know, large language models are going to be enormous and I know you guys have some stuff that you're working on there. >> It's, I'll say it's exciting. >> Yeah, I mean- >> Well proof point is, Siri is an idiot compared to Alexa. (group laughs) So I trust one entity to come up with something smart. >> I have conversations with Alexa and Siri, and I won't judge either one. >> You don't need, you could be objective on that one. I definitely have a preference. >> Are the problems you guys solving in this space, you know, what's unique about 'em? What are they, can we, sort of, take some examples here (indistinct). >> Sure, the main theme is that the enterprise is taking control. They want to have their own networks. They want to focus on specific applications, and they want to build them with a skeleton crew. The one IT person in a warehouse want to be able to do it all. So what's unique about them is that they're now are a lot of automation on robotics, especially in warehousing environment agriculture. There simply aren't enough people in these industries, and that required precision. And so you need all that integration to make it work. People also want to build these networks as they want to control it. They want to figure out how do we actually pick this team and migrate it. Maybe just do the front of the house first. Maybe it's a security team that monitor the building, maybe later on upgrade things that use to open doors and close doors and collect maintenance data. So that ability to pick what you want to do from a new processors is really important. And then you're also seeing a lot of public-private network interconnection. That's probably the undercurrent of this show that haven't been talked about. When people say private networks, they're also talking about something called neutral host, which means I'm going to build my own network, but I want it to work, my Verizon (indistinct) need to work. There's been so much progress, it's not done yet. So much progress about this bring my own network concept, and then make sure that I'm now interoperating with the public network, but it's my domain. I can create air gaps, I can create whatever security and policy around it. That is probably the power of 5G. Now take all of these tiny networks, big networks, put them all in one ecosystem. Call it the Amazon marketplace, call it the Amazon ecosystem, that's 5G. It's going to be tremendous future. >> What does the future look like? We're going to, we just determined we're going to be orchestrating the network through human language, okay? (group laughs) But seriously, what's your vision for the future here? You know, both connectivity and cloud are on on a continuum. It's, they've been on a continuum forever. They're going to continue to be on a continuum. That being said, those continuums are coming together, right? They're coming together to bring greater value to a greater set of customers, and frankly all of us. So, you know, the future is now like, you know, this conference is the future, and if you look at what's going on, it's about the acceleration of the future, right? What we announced this week is really the acceleration of listening to customers for the last handful of years. And, we're going to continue to do that. We're going to continue to bring greater value in the form of solutions. And that's what I want to pick up on from the prior question. It's not about the network, it's not about the cloud, it's about the solutions that we can provide the customers where they are, right? And if they're on their mobile phone or they're in their factory floor, you know, they're looking to accelerate their business. They're looking to accelerate their value. They're looking to create greater safety for their employees. That's what we can do with these technologies. So in fact, when we came out with, you know, our announcement for integrated private wireless, right? It really was about industry solutions. It really isn't about, you know, the cloud or the network. It's about how you can leverage those technologies, that continuum, to deliver you value. >> You know, it's interesting you say that, 'cause again, when we were interviewing Adam Selipsky, everybody, you know, all journalists analysts want to know, how's Adam Selipsky going to be different from Andy Jassy, what's the, what's he going to do to Amazon to change? And he said, listen, the real answer is Amazon has changed. If Andy Jassy were here, we'd be doing all, you know, pretty much the same things. Your point about 17 years ago, the cloud was S3, right, and EC2. Now it's got to evolve to be solutions. 'Cause if that's all you're selling, is the bespoke services, then you know, the future is not as bright as the past has been. And so I think it's key to look for what are those outcomes or solutions that customers require and how you're going to meet 'em. And there's a lot of challenges. >> You continue to build value on the value that you've brought, and you don't lose sight of why that value is important. You carry that value proposition up the stack, but the- what you're delivering, as you said, becomes maybe a bigger or or different. >> And you are getting more solution oriented. I mean, you're not hardcore solutions yet, but we're seeing more and more of that. And that seems to be a trend. We've even seen in the database world, making things easier, connecting things. Not really an abstraction layer, which is sort of antithetical to your philosophy, but it creates a similar outcome in terms of simplicity. Yeah, you're smiling 'cause you guys always have a different angle, you know? >> Yeah, we've had this conversation. >> It's right, it's, Jassy used to say it's okay to be misunderstood. >> That's Right. For a long time. >> Yeah, right, guys, thanks so much for coming to theCUBE. I'm so glad we could make this happen. >> It's always good. Thank you. >> Thank you so much. >> All right, Dave Nicholson, for Lisa Martin, Dave Vellante, John Furrier in the Palo Alto studio. We're here at the Fira, wrapping out MWC23. Keep it right there, thanks for watching. (upbeat music)

(inspirational music) >> theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (uplifting electronic music) (crowd chattering in background) >> Hi everybody. We're back at the Fira in Barcelona. Winding up our four day wall-to-wall coverage of MWC23 theCUBE has been thrilled to cover the telco transformation. Dave Vellante with Dave Nicholson. Really excited to have NTT on. Shahid Ahmed is the Group EVP of New Ventures and Innovation at NTT in from Chicago. Welcome to Barcelona. Welcome to theCUBE. >> Thank you for having me over. >> So, really interesting title. You have, you know, people might not know NTT you know, huge Japan telco but a lot of other businesses, explain your business. >> So we do a lot of things. Most of us are known for our Docomo business in Japan. We have one of the largest wireless cellular carriers in the world. We serve most of Japan. Outside of Japan, we are B2B systems, integration, professional services company. So we offer managed services. We have data centers, we have undersea cables. We offer all kinds of outsourcing services. So we're a big company. >> So there's a narrative out there that says, you know, 5G, it's a lot of hype, not a lot of adoption. Nobody's ever going to make money at 5G. You have a different point of view, I understand. You're like leaning into 5G and you've actually got some traction there. Explain that. >> So 5G can be viewed from two lenses. One is just you and I using our cell phones and we get 5G coverage over it. And the other one is for businesses to use 5G, and we call that private 5G or enterprise grade 5G. Two very separate distinct things, but it is 5G in the end. Now the big debate here in Europe and US is how to monetize 5G. As a consumer, you and I are not going to pay extra for 5G. I mean, I haven't. I just expect the carrier to offer faster, cheaper services. And so would I pay extra? Not really. I just want a reliable network from my carrier. >> Paid up for the good camera though, didn't you? >> I did. (Dave and Dave laughing) >> I'm waiting for four cameras now. >> So the carriers are in this little bit of a pickle at the moment because they've just spent billions of dollars, not only on spectrum but the infrastructure needed to upgrade to 5G, yet nobody's willing to pay extra for that 5G service. >> Oh, right. >> So what do they do? And one idea is to look at enterprises, companies, industrial companies, manufacturing companies who want to build their own 5G networks to support their own use cases. And these use cases could be anything from automating the surveyor belt to cameras with 5G in it to AGVs. These are little carts running around warehouses picking up products and goods, but they have to be connected all the time. Wifi doesn't work all the time there. And so those businesses are willing to pay for 5G. So your question is, is there a business case for 5G? Yes. I don't think it's in the consumer side. I think it's in the business side. And that's where NTT is finding success. >> So you said, you know, how they going to make money, right? You very well described the telco dilemma. We heard earlier this week, you know, well, we could tax the OTT vendors, like Netflix of course shot back and said, "Well, we spent a lot of money on content. We're driving a lot of value. Why don't you help us pay for the content development?" Which is incredibly expensive. I think I heard we're going to tax the developers for API calls on the network. I'm not sure how well that's going to work out. Look at Twitter, you know, we'll see. And then yeah, there's the B2B piece. What's your take on, we heard the Orange CEO say, "We need help." You know, maybe implying we're going to tax the OTT vendors, but we're for net neutrality, which seems like it's completely counter-posed. What's your take on, you know, fair share in the network? >> Look, we've seen this debate unfold in the US for the last 10 years. >> Yeah. >> Tom Wheeler, the FCC chairman started that debate and he made great progress and open internet and net neutrality. The thing is that if you create a lane, a tollway, where some companies have to pay toll and others don't have to, you create an environment where the innovation could be stifled. Content providers may not appear on the scene anymore. And with everything happening around AI, we may see that backfire. So creating a toll for rich companies to be able to pay that toll and get on a faster speed internet, that may work some places may backfire in others. >> It's, you know, you're bringing up a great point. It's one of those sort of unintended consequences. You got to be be careful because the little guy gets crushed in that environment, and then what? Right? Then you stifle innovation. So, okay, so you're a fan of net neutrality. You think the balance that the US model, for a change, maybe the US got it right instead of like GDPR, who sort of informed the US on privacy, maybe the opposite on net neutrality. >> I think so. I mean, look, the way the US, particularly the FCC and the FTC has mandated these rules and regulation. I think it's a nice balance. FTC is all looking at big tech at the moment, but- >> Lena Khan wants to break up big tech. I mean for, you know, you big tech, boom, break 'em up, right? So, but that's, you know- >> That's a whole different story. >> Yeah. Right. We could talk about that too, if you want. >> Right. But I think that we have a balanced approach, a measured approach. Asking the content providers or the developers to pay for your innovative creative application that's on your phone, you know, that's asking for too much in my opinion. >> You know, I think you're right though. Government did do a good job with net neutrality in the US and, I mean, I'm just going to go my high horse for a second, so forgive me. >> Go for it. >> Market forces have always done a better job at adjudicating, you know, competition. Now, if a company's a monopoly, in my view they should be, you know, regulated, or at least penalized. Yeah, but generally speaking, you know the attack on big tech, I think is perhaps misplaced. I sat through, and the reason it's relevant to Mobile World Congress or MWC, is I sat through a Nokia presentation this week and they were talking about Bell Labs when United States broke up, you know, the US telcos, >> Yeah. >> Bell Labs was a gem in the US and now it's owned by Nokia. >> Yeah. >> Right? And so you got to be careful about, you know what you wish for with breaking up big tech. You got AI, you've got, you know, competition with China- >> Yeah, but the upside to breaking up Ma Bell was not just the baby Bells and maybe the stranded orphan asset of Bell Labs, but I would argue it led to innovation. I'm old enough to remember- >> I would say it made the US less competitive. >> I know. >> You were in junior high school, but I remember as an adult, having a rotary dial phone and having to pay for that access, and there was no such- >> Yeah, but they all came back together. The baby Bells are all, they got all acquired. And the cable company, it was no different. So I don't know, do you have a perspective of this? Because you know this better than I do. >> Well, I think look at Nokia, just they announced a whole new branding strategy and new brand. >> I like the brand. >> Yeah. And- >> It looks cool. >> But guess what? It's B2B oriented. >> (laughs) Yeah. >> It's no longer consumer, >> Right, yeah. >> because they felt that Nokia brand phone was sort of misleading towards a lot of business to business work that they do. And so they've oriented themselves to B2B. Look, my point is, the carriers and the service providers, network operators, and look, I'm a network operator, too, in Japan. We need to innovate ourselves. Nobody's stopping us from coming up with a content strategy. Nobody's stopping a carrier from building a interesting, new, over-the-top app. In fact, we have better control over that because we are closer to the customer. We need to innovate, we need to be more creative. I don't think taxing the little developer that's building a very innovative application is going to help in the long run. >> NTT Japan, what do they have a content play? I, sorry, I'm not familiar with it. Are they strong in content, or competitive like Netflix-like, or? >> We have relationships with them, and you remember i-mode? >> Yeah. Oh yeah, sure. >> Remember in the old days. I mean, that was a big hit. >> Yeah, yeah, you're right. >> Right? I mean, that was actually the original app marketplace. >> Right. >> And the application store. So, of course we've evolved from that and we should, and this is an evolution and we should look at it more positively instead of looking at ways to regulate it. We should let it prosper and let it see where- >> But why do you think that telcos generally have failed at content? I mean, AT&T is sort of the exception that proves the rule. I mean, they got some great properties, obviously, CNN and HBO, but generally it's viewed as a challenging asset and others have had to diversify or, you know, sell the assets. Why do you think that telcos have had such trouble there? >> Well, Comcast owns also a lot of content. >> Yeah. Yeah, absolutely. >> And I think, I think that is definitely a strategy that should be explored here in Europe. And I think that has been underexplored. I, in my opinion, I believe that every large carrier must have some sort of content strategy at some point, or else you are a pipe. >> Yeah. You lose touch with a customer. >> Yeah. And by the way, being a dump pipe is okay. >> No, it's a lucrative business. >> It's a good business. You just have to focus. And if you start to do a lot of ancillary things around it then you start to see the margins erode. But if you just focus on being a pipe, I think that's a very good business and it's very lucrative. Everybody wants bandwidth. There's insatiable demand for bandwidth all the time. >> Enjoy the monopoly, I say. >> Yeah, well, capital is like an organism in and of itself. It's going to seek a place where it can insert itself and grow. Do you think that the questions around fair share right now are having people wait in the wings to see what's going to happen? Because especially if I'm on the small end of creating content, creating services, and there's possibly a death blow to my fixed costs that could be coming down the line, I'm going to hold back and wait. Do you think that the answer is let's solve this sooner than later? What are your thoughts? >> I think in Europe the opinion has been always to go after the big tech. I mean, we've seen a lot of moves either through antitrust, or other means. >> Or the guillotine! >> That's right. (all chuckle) A guillotine. Yes. And I've heard those directly. I think, look, in the end, EU has to decide what's right for their constituents, the countries they operate, and the economy. Frankly, with where the economy is, you got recession, inflation pressures, a war, and who knows what else might come down the pipe. I would be very careful in messing with this equilibrium in this economy. Until at least we have gone through this inflation and recessionary pressure and see what happens. >> I, again, I think I come back to markets, ultimately, will adjudicate. I think what we're seeing with chatGPT is like a Netscape moment in some ways. And I can't predict what's going to happen, but I can predict that it's going to change the world. And there's going to be new disruptors that come about. That just, I don't think Amazon, Google, Facebook, Apple are going to rule the world forever. They're just, I guarantee they're not, you know. They'll make it through. But there's going to be some new companies. I think it might be open AI, might not be. Give us a plug for NTT at the show. What do you guys got going here? Really appreciate you coming on. >> Thank you. So, you know, we're showing off our private 5G network for enterprises, for businesses. We see this as a huge opportunities. If you look around here you've got Rohde & Schwarz, that's the industrial company. You got Airbus here. All the big industrial companies are here. Automotive companies and private 5G. 5G inside a factory, inside a hospital, a warehouse, a mining operation. That's where the dollars are. >> Is it a meaningful business for you today? >> It is. We just started this business only a couple of years ago. We're seeing amazing growth and I think there's a lot of good opportunities there. >> Shahid Ahmed, thanks so much for coming to theCUBE. It was great to have you. Really a pleasure. >> Thanks for having me over. Great questions. >> Oh, you're welcome. All right. For David Nicholson, Dave Vellante. We'll be back, right after this short break, from the Fira in Barcelona, MWC23. You're watching theCUBE. (uplifting electronic music)

(intro music) >> "theCUBE's" live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (upbeat music) >> We're not going to- >> Hey everybody, welcome back to the Fira in Barcelona. My name is Dave Vellante, I'm here with Dave Nicholson, day four of MWC23. I mean, it's Dave, it's, it's still really busy. And you walking the floors, you got to stop and start. >> It's surprising. >> People are cheering. They must be winding down, giving out the awards. Really excited. Pier, look at you and Elias here. He's the vice president of Engineering Technology for Edge Computing Offers Strategy and Execution at Dell Technologies, and he's joined by Dan Cummins, who's a fellow and vice president of, in the Edge Business Unit at Dell Technologies. Guys, welcome. >> Thank you. >> Thank you. >> I love when I see the term fellow. You know, you don't, they don't just give those away. What do you got to do to be a fellow at Dell? >> Well, you know, fellows are senior technical leaders within Dell. And they're usually tasked to help Dell solve you know, a very large business challenge to get to a fellow. There's only, I think, 17 of them inside of Dell. So it is a small crowd. You know, previously, really what got me to fellow, is my continued contribution to transform Dell's mid-range business, you know, VNX two, and then Unity, and then Power Store, you know, and then before, and then after that, you know, they asked me to come and, and help, you know, drive the technology vision for how Dell wins at the Edge. >> Nice. Congratulations. Now, Pierluca, I'm looking at this kind of cool chart here which is Edge, Edge platform by Dell Technologies, kind of this cube, like cubes course, you know. >> AK project from here. >> Yeah. So, so tell us about the Edge platform. What, what's your point of view on all that at Dell? >> Yeah, absolutely. So basically in a, when we create the Edge, and before even then was bringing aboard, to create this vision of the platform, and now building the platform when we announced project from here, was to create solution for the Edge. Dell has been at the edge for 30 years. We sold a lot of compute. But the reality was people want outcome. And so, and the Edge is a new market, very exciting, but very siloed. And so people at the Edge have different personas. So quickly realize that we need to bring in Dell, people with expertise, quickly realize as well that doing all these solution was not enough. There was a lot of problem to solve because the Edge is outside of the data center. So you are outside of the wall of the data center. And what is going to happen is obviously you are in the land of no one. And so you have million of device, thousand of million of device. All of us at home, we have all connected thing. And so we understand that the, the capability of Dell was to bring in technology to secure, manage, deploy, with zero touch, zero trust, the Edge. And all the edge the we're speaking about right now, we are focused on everything that is outside of a normal data center. So, how we married the computer that we have for many years, the new gateways that we create, so having the best portfolio, number one, having the best solution, but now, transforming the way that people deploy the Edge, and secure the Edge through a software platform that we create. >> You mentioned Project Frontier. I like that Dell started to do these sort of project, Project Alpine was sort of the multi-cloud storage. I call it "The Super Cloud." The Project Frontier. It's almost like you develop, it's like mission based. Like, "Okay, that's our North Star." People hear Project Frontier, they know, you know, internally what you're talking about. Maybe use it for external communications too, but what have you learned since launching Project Frontier? What's different about the Edge? I mean you're talking about harsh environments, you're talking about new models of connectivity. So, what have you learned from Project Frontier? What, I'd love to hear the fellow perspective as well, and what you guys are are learning so far. >> Yeah, I mean start and then I left to them, but we learn a lot. The first thing we learn that we are on the right path. So that's good, because every conversation we have, there is nobody say to us, you know, "You are crazy. "This is not needed." Any conversation we have this week, start with the telco thing. But after five minutes it goes to, okay, how I can solve the Edge, how I can bring the compute near where the data are created, and how I can do that secure at scale, and with the right price. And then can speak about how we're doing that. >> Yeah, yeah. But before that, we have to really back up and understand what Dell is doing with Project Frontier, which is an Edge operations platform, to simplify your Edge use cases. Now, Pierluca and his team have a number of verticalized applications. You want to be able to securely deploy those, you know, at the Edge. But you need a software platform that's going to simplify both the life cycle management, and the security at the Edge, with the ability to be able to construct and deploy distributed applications. Customers are looking to derive value near the point of generation of data. We see a massive explosion of data. But in particular, what's different about the Edge, is the different computing locations, and the constraints that are on those locations. You know, for example, you know, in a far Edge environment, the people that service that equipment are not trained in the IT, or train, trained in it. And they're also trained in the safety and security protocols of that environment. So you necessarily can't apply the same IT techniques when you're managing infrastructure and deploying applications, or servicing in those locations. So Frontier was designed to solve for those constraints. You know, often we see competitors that are doing similar things, that are starting from an IT mindset, and trying to shift down to cover Edge use cases. What we've done with Frontier, is actually first understood the constraints that they have at the Edge. Both the operational constraints and technology constraints, the service constraints, and then came up with a, an architecture and technology platform that allows them to start from the Edge, and bleed into the- >> So I'm laughing because you guys made the same mistake. And you, I think you learned from that mistake, right? You used to take X86 boxes and throw 'em over the fence. Now, you're building purpose-built systems, right? Project Frontier I think is an example of the learnings. You know, you guys an IT company, right? Come on. But you're learning fast, and that's what I'm impressed about. >> Well Glenn, of course we're here at MWC, so it's all telecom, telecom, telecom, but really, that's a subset of Edge. >> Yes. >> Fair to say? >> Yes. >> Can you give us an example of something that is, that is, orthogonal to, to telecom, you know, maybe off to the side, that maybe overlaps a little bit, but give us an, give us an example of Edge, that isn't specifically telecom focused. >> Well, you got the, the Edge verticals. and Pierluca could probably speak very well to this. You know, you got manufacturing, you got retail, you got automotive, you got oil and gas. Every single one of them are going to make different choices in the software that they're going to use, the hyperscaler investments that they're going to use, and then write some sort of automation, you know, to deploy that, right? And the Edge is highly fragmented across all of these. So we certainly could deploy a private wireless 5G solution, orchestrate that deployment through Frontier. We can also orchestrate other use cases like connected worker, or overall equipment effectiveness in manufacturing. But Pierluca you have a, you have a number. >> Well, but from your, so, but just to be clear, from your perspective, the whole idea of, for example, private 5g, it's a feature- >> Yes. >> That might be included. It happened, it's a network topology, a network function that might be a feature of an Edge environment. >> Yes. But it's not the center of the discussion. >> So, it enables the outcome. >> Yeah. >> Okay. >> So this, this week is a clear example where we confirm and establish this. The use case, as I said, right? They, you say correctly, we learned very fast, right? We brought people in that they came from industry that was not IT industry. We brought people in with the things, and we, we are Dell. So we have the luxury to be able to interview hundreds of customers, that just now they try to connect the OT with the IT together. And so what we learn, is really, at the Edge is different personas. They person that decide what to do at the Edge, is not the normal IT administrator, is not the normal telco. >> Who is it? Is it an engineer, or is it... >> It's, for example, the store manager. >> Yeah. >> It's, for example, the, the person that is responsible for the manufacturing process. Those people are not technology people by any means. But they have a business goal in mind. Their goal is, "I want to raise my productivity by 30%," hence, I need to have a preventive maintenance solution. How we prescribe this preventive maintenance solution? He doesn't prescribe the preventive maintenance solution. He goes out, he has to, a consult or himself, to deploy that solution, and he choose different fee. Now, the example that I was doing from the houses, all of us, we have connected device. The fact that in my house, I have a solar system that produce energy, the only things I care that I can read, how much energy I produce on my phone, and how much energy I send to get paid back. That's the only thing. The fact that inside there is a compute that is called Dell or other things is not important to me. Same persona. Now, if I can solve the security challenge that the SI, or the user need to implement this technology because it goes everywhere. And I can manage this in extensively, and I can put the supply chain of Dell on top of that. And I can go every part in the world, no matter if I have in Papua New Guinea, or I have an oil ring in Texas, that's the winning strategy. That's why people, they are very interested to the, including Telco, the B2B business in telco is looking very, very hard to how they recoup the investment in 5g. One of the way, is to reach out with solution. And if I can control and deploy things, more than just SD one or other things, or private mobility, that's the key. >> So, so you have, so you said manufacturing, retail, automotive, oil and gas, you have solutions for each of those, or you're building those, or... >> Right now we have solution for manufacturing, with for example, PTC. That is the biggest company. It's actually based in Boston. >> Yeah. Yeah, it is. There's a company that the market's just coming right to them. >> We have a, very interesting. Another solution with Litmus, that is a startup that, that also does manufacturing aggregation. We have retail with Deep North. So we can do detecting in the store, how many people they pass, how many people they doing, all of that. And all theses solution that will be, when we will have Frontier in the market, will be also in Frontier. We are also expanding to energy, and we going vertical by vertical. But what is they really learn, right? You said, you know you are an IT company. What, to me, the Edge is a pre virtualization area. It's like when we had, you know, I'm, I've been in the company for 24 years coming from EMC. The reality was before there was virtualization, everybody was starting his silo. Nobody thought about, "Okay, I can run this thing together "with security and everything, "but I need to do it." Because otherwise in a manufacturing, or in a shop, I can end up with thousand of devices, just because someone tell to me, I'm a, I'm a store manager, I don't know better. I take this video surveillance application, I take these things, I take a, you know, smart building solution, suddenly I have five, six, seven different infrastructure to run this thing because someone say so. So we are here to democratize the Edge, to secure the Edge, and to expand. That's the idea. >> So, the Frontier platform is really the horizontal platform. And you'll build specific solutions for verticals. On top of that, you'll, then I, then the beauty is ISV's come in. >> Yes. >> 'Cause it's open, and the developers. >> We have a self certification program already for our solution, as well, for the current solution, but also for Frontier. >> What does that involve? Self-certification. You go through you, you go through some- >> It's basically a, a ISV can come. We have a access to a lab, they can test the thing. If they pass the first screen, then they can become part of our ecosystem very easily. >> Ah. >> So they don't need to spend days or months with us to try to architect the thing. >> So they get the premature of being certified. >> They get the Dell brand associated with it. Maybe there's some go-to-market benefits- >> Yes. >> As well. Cool. What else do we need to know? >> So, one thing I, well one thing I just want to stress, you know, when we say horizontal platform, really, the Edge is really a, a distributed edge computing problem, right? And you need to almost create a mesh of different computing locations. So for example, even though Dell has Edge optimized infrastructure, that we're going to deploy and lifecycle manage, customers may also have compute solutions, existing compute solutions in their data center, or at a co-location facility that are compute destinations. Project Frontier will connect to those private cloud stacks. They'll also collect to, connect to multiple public cloud stacks. And then, what they can do, is the solutions that we talked about, they construct that using an open based, you know, protocol, template, that describes that distributed application that produces that outcome. And then through orchestration, we can then orchestrate across all of these locations to produce that outcome. That's what the platform's doing. >> So it's a compute mesh, is what you just described? >> Yeah, it's, it's a, it's a software orchestration mesh. >> Okay. >> Right. And allows customers to take advantage of their existing investments. Also allows them to, to construct solutions based on the ISV of their choice. We're offering solutions like Pierluca had talked about, you know, in manufacturing with Litmus and PTC, but they could put another use case that's together based on another ISV. >> Is there a data mesh analog here? >> The data mesh analog would run on top of that. We don't offer that as part of Frontier today, but we do have teams working inside of Dell that are working on this technology. But again, if there's other data mesh technology or packages, that they want to deploy as a solution, if you will, on top of Frontier, Frontier's extensible in that way as well. >> The open nature of Frontier is there's a, doesn't, doesn't care. It's just a note on the mesh. >> Yeah. >> Right. Now, of course you'd rather, you'd ideally want it to be Dell technology, and you'll make the business case as to why it should be. >> They get additional benefits if it's Dell. Pierluca talked a lot about, you know, deploying infrastructure outside the walls of an IT data center. You know, this stuff can be tampered with. Somebody can move it to another room, somebody can open up. In the supply chain with, you know, resellers that are adding additional people, can open these devices up. We're actually deploying using an Edge technology called Secure Device Onboarding. And it solves a number of things for us. We, as a manufacturer can initialize the roots of trust in the Dell hardware, such that we can validate, you know, tamper detection throughout the supply chain, and securely transfer ownership. And that's different. That is not an IT technique. That's an edge technique. And that's just one example. >> That's interesting. I've talked to other people in IT about how they're using that technique. So it's, it's trickling over to that side of the business. >> I'm almost curious about the friction that you, that you encounter because the, you know, you paint a picture of a, of a brave new world, a brave new future. Ideally, in a healthy organization, they have, there's a CTO, or at least maybe a CIO, with a CTO mindset. They're seeking to leverage technology in the service of whatever the mission of the organization is. But they've got responsibilities to keep the lights on, as well as innovate. In that mix, what are you seeing as the inhibitors? What's, what's the push back against Frontier that you're seeing in most cases? Is it, what, what is it? >> Inside of Dell? >> No, not, I'm saying out, I'm saying with- >> Market friction. >> Market, market, market friction. What is the push back? >> I think, you know, as I explained, do yourself is one of the things that probably is the most inhibitor, because some people, they think that they are better already. They invest a lot in this, and they have the content. But those are again, silo solutions. So, if you go into some of the huge things that they already established, thousand of store and stuff like that, there is an opportunity there, because also they want to have a refresh cycle. So when we speak about softer, softer, softer, when you are at the Edge, the software needs to run on something that is there. So the combination that we offer about controlling the security of the hardware, plus the operating system, and provide an end-to-end platform, allow them to solve a lot of problems that today they doing by themselves. Now, I met a lot of customers, some of them, one actually here in Spain, I will not make the name, but it's a large automotive. They have the same challenge. They try to build, but the problem is this is just for them. And they want to use something that is a backup and provide with the Dell service, Dell capability of supply chain in all the world, and the diversity of the portfolio we have. These guys right now, they need to go out and find different types of compute, or try to adjust thing, or they need to have 20 people there to just prepare the device. We will take out all of this. So I think the, the majority of the pushback is about people that they already established infrastructure, and they want to use that. But really, there is an opportunity here. Because the, as I said, the IT/OT came together now, it's a reality. Three years ago when we had our initiative, they've pointed out, sarcastically. We, we- >> Just trying to be honest. (laughing) >> I can't let you get away with that. >> And we, we failed because it was too early. And we were too focused on, on the fact to going. Push ourself to the boundary of the IOT. This platform is open. You want to run EdgeX, you run EdgeX, you want OpenVINO, you want Microsoft IOT, you run Microsoft IOT. We not prescribe the top. We are locking down the bottom. >> What you described is the inertia of, of sunk dollars, or sunk euro into an infrastructure, and now they're hanging onto that. >> Yeah. >> But, I mean, you know, I, when we say horizontal, we think scale, we think low cost, at volume. That will, that will win every time. >> There is a simplicity at scale, right? There is a, all the thing. >> And the, and the economics just overwhelm that siloed solution. >> And >> That's inevitable. >> You know, if you want to apply security across the entire thing, if you don't have a best practice, and a click that you can do that, or bring down an application that you need, you need to touch each one of these silos. So, they don't know yet, but we going to be there helping them. So there is no pushback. Actually, this particular example I did, this guy said you know, there are a lot of people that come here. Nobody really described the things we went through. So we are on the right track. >> Guys, great conversation. We really appreciate you coming on "theCUBE." >> Thank you. >> Pleasure to have you both. >> Okay. >> Thank you. >> All right. And thank you for watching Dave Vellante for Dave Nicholson. We're live at the Fira. We're winding up day four. Keep it right there. Go to siliconangle.com. John Furrier's got all the news on "theCUBE.net." We'll be right back right after this break. "theCUBE," at MWC 23. (outro music)

(gentle upbeat music) >> Announcer: theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (bright upbeat music) >> We're back in Barcelona at the Fira. My name is Dave Vellante. I'm here with David Nicholson. We're live at MWC23, day four of the coverage. The show is still rocking. You walk the floor, it's jamming. People are lined up to get in the copter, in the right. It's amazing. Planes, trains, automobiles, digitization of analog businesses. We're going to talk private wireless here with Dell. Sarvesh Sharma, the Global Director for Edge and Private Mobility Solutions practice at Dell. And John McCready is a Senior Director for 5G Solutions and product management at Dell Technologies. Guys, good to see you. >> Likewise, likewise. >> Good to see you too. >> Private wireless. It's the buzz of the show. Everybody's talking about it. What's Dell's point of view on that? >> So Dell is, obviously, interested entering the private wireless game, as it's a good part of the overall enterprise IT space. As you move more and more into the different things. What we announced here, is sort of our initial partnerships with some key players like Airspan and expedo and AlphaNet. Players that are important in the space. Dell's going to provide an overall system integration solution wrap along with our Edge BU as well. And we think that we can bring really good solutions to our enterprise customers. >> Okay, I got to ask you about AlphaNet. So HPE pulled a little judo move they waited till you announced your partnership and then they bought the company. What, you know, what's your opinion on that? You going to, you going to dump AlphaNet, you're going to keep 'em? >> No. >> We're open Ecosystem. >> Yeah, it's an open ecosystem. We announce these are our initial partners, you know we're going to announce additional partners that was always the case. You know, there's a lot of good players in this space that bring different pros and cons. We got to be able to match the solution requirements of all our customers. And so we'll continue to partner with them and with others. >> Good, good answer, I like that. So some of these solutions are sort of out of the box, others require more integration. Can you talk about your, the spectrum of your portfolio? >> So I'm glad you brought up the integration part, right? I mean, if you look at private wireless, private mobility it is not a sell by itself. At the end of the day what the enterprise wants is not just private mobility. They're looking for an outcome. Which means from an integration perspective, you need somebody who can integrate the infrastructure stack. But that's not enough. You need somebody who can bring in the application stack to play and integrate that application stack with the enterprises IT OT. And that's not enough. You need somebody to put those together. And Dell is ideally suited to do all of this, right? We have strong partners that can bring the infrastructure stack to play. We have a proven track record of managing the IT and the enterprise stack. So we are very excited to say, "Hey, this is the sweet spot for us. And if there was a right to win the edge, we have it." >> Can you explain, I mean, people might be saying, well, why do I even need private wireless? I got Wi-Fi. I know it's kind of a dumb question for people who are in the business, but explain to folks in the audience who may not understand the intersection of the two. >> So, yeah, so I think, you know, wireless is a great techno- pardon me, Wi-Fi is a great technology for taking your laptop to the conference room. You know, it's effectively wireless LAN Where private 5G and before that private LTE had come into play is where there's a number of attributes of your application, what you're using it for, for which Wi-Fi is not as well suited. And so, you know, that plays out in different verticals in different ways. Either maybe you need a much higher capacity than Wi-Fi, better security than Wi-Fi, wider coverage like outdoor, and in many cases a more predictable reliability. So cellular is just a different way of handling the wireless interface that provides those attributes. So, you know, I think at the beginning, the first several years, you know Wi-Fi and 5G are going to live side by side in the enterprise for their different roles. How that plays out in the long term? We'll see how they each evolve. >> But I think anybody can relate to that. I mean, Wi-Fi's fine, you know, we have our issues with Wi-Fi. I'm having a lot of issues with Wi-Fi this week, but generally speaking, it works just fine. It's ubiquitous, it's cheap, okay. But I would not want to run my factory on it and rely on it for my robots that are shipping products, right? So that really is kind of the difference. It's really an industry 4.0 type. >> Yeah, exactly. So I mean, manufacturing's an important vertical, but things of energy and mining and things like that they're all outdoor, right? So you actually need the scale that comes, with a higher power technology, and even, you know just basic things like running cameras in a retail store and using AI to watch for certain things. You get a much better latency performance on private 5G and therefore are able to run more sophisticated applications. >> So I could be doing realtime inference. I can imagine Dave, I got an arm processor I'm doing some realtime inference AI at the Edge. You know, you need something like 5G to be able to do that, you can't be doing that over Wi-Fi. >> Yeah >> You nailed it. I mean that's exactly the difference, right? I mean if you look at Wi-Fi, it grow out from a IT enabled mode, right? You got to replace an ethernet. It was an IT extension. A LAN extension. Cellular came up from the mode of, "Hey, when I have that call, I need for it to be consistent and I need for it to be always available," right? So it's a different way of looking at it. Not to say one is better, the other is not better. It's just a different philosophy behind the technologies and they're going to coexist because they meet diverse needs. >> Now you have operators who embrace the idea of 5G obviously, and even private 5G. But the sort of next hurdle to overcome for some, is the idea of open standards. What does the landscape look like right now in terms of those conversations? Are you still having to push people over that hump, to get them beyond the legacy of proprietary closed stacks? >> Yeah, so I think I look, there are still people who are advocating that. And I think in the carrier's core networks it's going to take a little longer their main, you know macro networks that they serve the general public. In the private network though, the opportunity to use open standard and open technology is really strong because that's how you bring the innovation. And that's what we need in order to be able to solve all these different business problems. You know, the problems in retail, and healthcare and energy, they're different. And so you need to be able to use this open stack and be able to bring different elements of technology and blend it together in order to serve it. Otherwise we won't serve it. We'll all fail. So that's why I think it's going to have a quicker path in private. >> And the only thing to add to that is if you look at private 5G and the deployment of private LTE or private 5G, right? There is no real technology debt that you carry. So it's easy for us to say, "Hey, the operators are not listening, they're not going open." But hey, they have a technical debt, they have 2G, 3G, 4G, 5G, systems, right? >> Interviewer: Sure. >> But the reason we are so excited about private 5G and private 4G, is right off the bat when we go into an enterprise space, we can go open. >> So what exactly is Dell's role here? How do you see, obviously you make hardware and you have solutions, but you got to open ecosystems. You got, you know, you got labs, what do you see your role in the ecosystem? Kind of a disruptor here in this, when I walk around this show. >> Well a disruptor, also a solution provider, and system integrator. You know, Sarvesh and I are part of the telecom practice. We have a big Edge practice in Dell as well. And so for this space around private 5G, we're really teamed up with our cohort in the Edge business unit. And think about this as, it's not just private 5G. It's what are you doing with it? That requires storage, it requires compute, it requires other applications. So Dell brings that entire package. There definitely are players who are just focused on the connectivity, but our view is, that's not enough. To ask the enterprise to integrate that all themself. I don't think that's going to work. You need to bring the connectivity and the application to storage compute the whole solution. >> Explain Telecom and and Edge. They're different but they're like cousins in the Dell organization. Where do you guys divide the two? >> You're saying within Dell? >> Yeah, within Dell. >> Yeah, so if you look at Dell, right? Telecom is one of our most newest business units. And the way it has formed is like we talk Edge all the time, right? It's not new. Edge has always been around. So our enterprise Edge has always been around. What has changed with 5G is now you can seamlessly move between the enterprise Edge and the telecom Edge. And for that happen you had to bring in a telecom systems business unit that can facilitate that evolution. The next evolution of seamless Edge that goes across from enterprise all the way into the telco and other places where Edge needs to be. >> Same question for the market, because I remember at Dell Tech World last year, I interviewed Lowe's and the discussion was about the Edge. >> John: Yep. >> What they're doing in their Edge locations. So that's Edge. That's cool. But then I had, I had another discussion with an agriculture firm. They had like the massive greenhouses and they were growing these awesome tomatoes. Well that was Edge too. It was actually further Edge. So I guess those are both Edge, right? >> Sarvesh: Yeah, yeah, yeah. >> Spectrum there, right? And then the telecom business, now you're saying is more closely aligned with that? >> Right. >> Depending on what you're trying to do. The appropriate place for the Edge is different. You, you nailed it exactly, right. So if you need wide area, low latency, the Edge being in the telecom network actually makes a lot of sense 'cause they can serve wide area low latency. If you're just doing your manufacturing plant or your logistics facility or your agricultural growing site, that's the Edge. So that's exactly right. And the tech, the reason why they're close cousins between telecom and that is, you're going to need some kind of connectivity, some kind of connectivity from that Edge, in order to execute whatever it's you're trying to do with your business. >> Nature's Fresh was the company. I couldn't think of Nature's Fresh. They're great. Keith awesome Cube guest. >> You mentioned this mix of Wi-Fi and 5G. I know it's impossible to predict with dates certain, you know, when this, how's this is going to develop. But can you imagine a scenario where at some point in time we don't think in terms of Wi-Fi because everything is essentially enabled by a SIM or am I missing a critical piece there, in terms of management of spectrum and the complicated governmental? >> Yeah, there is- >> Situation, am I missing something? It seems like a logical progression to me, but what am I missing? >> Well, there is something to be said about spectrum, right? If you look at Wi-Fi, as I said, the driver behind the technology is different. However, I fully agree with you that at some point in time, whether it's Wi-Fi behind, whether it's private 5G behind becomes a moot point. It's simply a matter of, where is my data being generated? What is the best technology for me to use to ingest that data so I can derive value out of that data. If it means Wi-Fi, so be it. If it means cellular, so be it. And if you look at cellular right? The biggest thing people talk about SIMs. Now if you look at 5G standard. In 5G standard, you have EAPTLS, which means there is a possibility that SIMs in the future go away for IoT devices. I'm not saying they need to go away for consumer devices, they probably need to be there. But who's to say going ahead for IoT devices, they all become SIM free. So at that point, whether you Wi-Fi or 5G doesn't matter. >> Yeah, by the way, on the spectrum side people are starting to think about the concept. You might have heard this NRU, new radio unlicensed. So it's running the Wi-Fi standard, but in the unlicensed bands like Wi-Fi. So, and then the last piece is of course you know, the cost, the reality it stays 5G still new technology, the endpoints, you know, what would go in your laptop or a sensor et cetera. Today that's more expensive than Wi-Fi. So we need to get the volume curve down a little bit for that to really hit every application. I would guess your vision is correct. >> David: Yep >> But who can predict? >> Yeah, so explain more about what the unlicensed piece means for organizations. What does that for everybody? >> That's more of a future thing. So you know, just- >> No, right, but let's put on our telescope. >> Okay, so it's true today that Wi-Fi traditionally runs in the bands that have been licensed by the government and it's a country by country thing, right? >> Dave: Right. >> What we did in the United States was CBRS, is different than what they've done in Germany where they took part of the Zurich C-band and gave it to the enterprises. The telco's not involved. And now that's been copied in Japan and Korea. So it's one of the complications unfortunately in the market. Is that you have this different approach by regulators in different countries. Wi-Fi, the unlicensed band is a nice global standard. So if you could run NR just as 5G, right? It's another name for 5G, run that in the unlicensed bands, then you solve the spectrum problem that Dave was asking about. >> Which means that the market really opens up and now. >> It would be a real enabler >> Innovation. >> Exactly. >> And the only thing I would add to that is, right, there are some enterprises who have the size and scale to kind of say, "Hey, I'm going the unlicensed route. I can do things on my own." There are some enterprises that still are going to rely on the telcos, right? So I don't want to make a demon out of the telcos that you own the spectrum, no. >> David: Sure. >> They will be offering a very valuable service to a massive number of small, medium enterprises and enterprises that span regional boundaries to say, hey we can bring that consistent experience to you. >> But the primary value proposition has been connectivity, right? >> Yes. >> I mean, we can all agree on that. And you hear different monetization models, we can't allow the OTT vendors to do it again. You know, we want to tax Netflix. Okay, we've been talking about that all week. But there may be better models. >> Sarvesh: Yes. >> Right, and so where does private network fit into the monetization models? Let's follow the money here. >> Actually you've brought up an extremely important point, right? Because if you look at why haven't 5G networks taken off, one of the biggest things people keep contrasting is what is the cost of a Wi-Fi versus the cost of deploying a 5G, right? And a portion of the cost of deploying a 5G is how do you commercialize that spectrum? What is going to be the cost of that spectrum, right? So the CSPs will have to eventually figure out a proper commercialization model to say, hey listen, I can't just take what I've been doing till date and say this is how I make. Because if you look at 5G, the return of investment is incremental. Any use case you take, unless, let's take smart manufacturing, unless the factory decides I'm going to rip and replace everything by a 5G, they're going to introduce a small use case. You look at the investment for that use case, you'll say Hmm, I'm not making money. But guess what? Once you've deployed it and you bring use case number two, three, four, five, now it starts to really add value. So how can a CSP acknowledge that and create commercial models to enable that is going to be key. Like one of the things that Dell does in terms of as a service solution that we offer. I think that is a crucial way of really kick starting 5G adoption. >> It's Metcalfe's Law in this world, right? The first telephone, not a lot of value, second, I can call one person, but you know if I can call a zillion now it's valuable. >> John: Now you got data. >> Yeah, right, you used a phrase, rip and replace. What percentage of the market that you are focusing on is the let's go in and replace something, versus the let's help you digitally transform your business. And this is a networking technology that we can use to help you digitally transform? The example that you guys have with the small breweries, a perfect example. >> Sarvesh: Yeah. >> You help digitize, you know, digitally transform their business. You weren't going in and saying, I see that you have these things connected via Wi-Fi, let's rip those out and put SIMs in. >> No. >> Nope, so you know- >> That's exactly right. It's enabling new things that either couldn't be achieved before or weren't. So from a private 5G perspective, it's not going to be rip and replaced. As I said, I think we'll coexist with Wi-Fi, it's still got a great role. It's enabling those, solving those business problems that either hadn't been solved before or could not be solved with other technology. >> How are you guys using AI? Everybody's talking about ChatGPT. I love ChatGPT, we use it all the time. Love it, hate it, you know, whatever. It's a fun topic. But AI generally is here in a way that it wasn't when the enterprise disaggregated. >> John: Right. >> So there's AI, there's automation, there's opportunities there. How do they fit into private 5G? >> So if you look at it, right, AI, AI/ML is actually crucial to value extraction from that data, because all private 5G is doing is giving you access to that precious data. But that data by itself means nothing, right? You get access to the data, extracting value out of the data that bring in business value is all going to be AI/ML. Whether it's computer vision, whether it's data analytics on the fly so that you can, you know do your closed loop controls or what have you. All of these are going to be AI/ML models. >> Dave: Does it play into automation as well? >> Absolutely, 'cause they drive the automation, right? You learn your AI models, drive their automation. Control, closed loop control systems are a perfect example of their automation. >> Explain that further. Like give us an example. >> So for example, let's say we're talking about a smart manufacturing, right? So you have widgets coming down the pipe, right? You have your computer vision, you have your AI/ML model that says, "Hey, I'm starting to detect a consistent error in the product being manufactured. I'm going to close loop that automation and either tweak the settings of the machine, shut down the machine, open a workflow, escalate it for human intervention." All that automation is facilitated by the AI/ML models >> And that, and by the way, there's real money in that, right? If you're making your power and you're making it wrong, you don't detect it for hours, there's real money in fixing that >> Right. >> So I've got a, I've got an example albeit a slight, not even slightly, but a tragic one. Let's say you have a train that's rolling down the tracks at every several miles or so, temperature readings are taken from bearings in the train. >> Sarvesh: Yes, yes. >> Wouldn't it be nice to have that be happening in real time? >> Sarvesh: Yes. >> So it doesn't reach that critical point >> Yes. >> Where then you have a derailment. >> Yes. >> Yeah, absolutely. >> I mean, those are, it's doesn't sound sexy in terms of "Hey, what a great business use case that we can monetize." >> John: Yeah. >> But I'll bet you in hindsight that operator would've loved to have that capability. >> John: Yeah. >> Sarvesh: Right. >> To be able to shut the train down and not run. >> That's a great example where the carrier is actually, probably in a good position, right? Cause you got wide area, you want low latency. So the traditional carriers would be able in great position to provide that exact service. Telemetry is another great example. We've been talking about other kinds of automation, but just picking up measurements and so on. The other example of that is in oil and gas, right? As you've got pipelines running around you're measuring pressure, temperature, you detect a leak, >> David: Right. >> in minutes, not weeks. >> David: Right. >> So there's a lot of good examples of things like that >> To pick up in a point, Dave. You know, it's like you look at these big huge super tankers, right? They have big private networks on that super tanker to monitor everything. If on this train we had, you know, we hear about so many Edges, let's call one more the rolling Edge. >> Yeah. >> Right, that, that Edge is right on that locomotive tracking everything with AI/ML models, detecting things, warning people ahead of time shutting it down as needed. And that connectivity doesn't have to be wired. It can be a rolling wireless. It potentially could be a spectrum that's you know, open spectrum in the future. Or as you said, an operator could facilitate that. So many options, right? >> Yeah, got to double down on this. Look, I know 'cause I've been involved in some of these projects. Amusement park operators are doing this for rides. >> John: Yes. >> Sarvesh: Yep. >> So that they can optimize the amount of time the ride is up, so they can shorten lines >> Yes. >> So that they can get people into shops to buy food and souvenirs. >> John: Yes. >> Certainly we should be able to do it to protect infrastructure. >> Sarvesh: Absolutely. >> Right, so- >> But I think the ultimate point you're making is, it's actually quite finally segmented. There's so many different applications. And so that's why again, we come back to what we started with is at Dell, we're bringing the solution from Edge, compute, application, connectivity, and be able to bring that across all these different verticals and these different solutions. The other amusement park example, by the way, is as the rides start to invest in virtual reality, so you're moving, but you're seeing something, you need some technology like 5G to have low latency and keep that in sync and have a good experience on the ride. >> To 5G and beyond, gents. Thanks so much for coming on theCUBE. >> All right, thank you Dave. >> It was great to have you. >> Thank, thank you guys. >> Great to meet you guys. Thank you very much. >> Great, all right. Keep it right there. For David Nicholson and Dave Vellante, This is theCUBE's coverage of MWC23. Check out siliconangle.com for all the news. theCUBE.net is where all these videos live. John Furrier is in our Palo Alto office, banging out that news. Keep it right there. Be right back after this short break. (gentle upbeat music)

>> Narrator: theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Hey, welcome back to the Fira in Barcelona. My name is Dave Vellante. I'm here with David Nicholson, day four of MWC '23. Show's winding down a little bit, but it's still pretty packed here. Lot of innovation, planes, trains, automobiles, and we're talking 5G all week, private networks, connected breweries. It's super exciting. Really happy to have Warren Jackson here as the Edge Gateway Product Technologist at Dell Technologies, and Scott Waller, the CTO of the 5G Open Innovation Lab. Folks, welcome to theCUBE. >> Good to be here. >> Really interesting stories that we're going to talk about. Let's start, Scott, with you, what is the Open Innovation Lab? >> So it was hatched three years ago. Ideated about a bunch of guys from Microsoft who ran startup ventures program, started the developers program over at Microsoft, if you're familiar with MSDN. And they came three years ago and said, how does CSPs working with someone like T-Mobile who's in our backyard, I'm from Seattle. How do they monetize the edge? You need a developer ecosystem of applications and use cases. That's always been the thing. The carriers are building the networks, but where's the ecosystem of startups? So we built a startup ecosystem that is sponsored by partners, Dell being one sponsor, Intel, Microsoft, VMware, Aspirant, you name it. The enterprise folks who are also in the connectivity business. And with that, we're not like a Y Combinator or a Techstars where it's investment first and it's all about funding. It's all about getting introductions from a startup who might have a VR or AI type of application or observability for 5G slicing, and bring that in front of the Microsoft's of the world, or the Intel's and the Dell's of the world that they might not have the capabilities to do it because they're still a small little startup with an MVP. So we really incubate. We're the connectors and build a network. We've had 101 startups over the last three years. They've raised over a billion dollars. And it's really valuable to our partners like T-Mobile and Dell, et cetera, where we're bringing in folks like Expedo and GenXComm and Firecell. Start up private companies that are around here they were cohorts from our program in the past. >> That's awesome because I've often, I mean, I've seen Dell get into this business and I'm like, wow, they've done a really good job of finding these guys. I wonder what the pipeline is. >> We're trying to create the pipeline for the entire industry, whether it's 5G on the edge for the CSPs, or it's for private enterprise networks. >> Warren, what's this cool little thing you got here? >> Yeah, so this is very unique in the Dell portfolio. So when people think of Dell, they think of servers laptops, et cetera. But what this does is it's designed to be deployed at the edge in harsh environments and it allows customers to do analytics, data collection at the edge. And what's unique about it is it's got an extended temperature range. There's no fan in this and there's lots of ports on it for data ingestion. So this is a smaller box Edge Gateway 3200. This is the product that we're using in the brewery. And then we have a bigger brother of this, the Edge Gateway 5200. So the value of it, you can scale depending on what your edge compute requirements are at the edge. >> So tell us about the brewery story. And you covered it, I know you were in the Dell booth, but it's basically an analog brewery. They're taking measurements and temperatures and then writing it down and then entering it in and somebody from your company saw it and said, "We can help you with this problem." Explain the story. >> Yeah, so Scott and I did a walkthrough of the brewery back in November timeframe. >> It's in Framingham, Mass. >> Framingham, Mass, correct. And basically, we talked to him, and we said, what keeps you guys up at night? What's a problem that we can solve? Very simple, a kind of a lower budget, didn't have a lot money to spend on it, but what problem can we solve that will realize great benefit for you? So we looked at their fermentation process, which was completely analog. Somebody was walking around with a clipboard looking at analog gauges. And what we did is we digitized that process. So what this did for them rather than being completely reactive, and by the time they realized there was something going wrong with the fermentation process, it's too late. A batch of scrap. This allowed them to be proactive. So anytime, anywhere on the tablet or a phone, they can see if that fermentation process is going out of range and do something about it before the batch gets scrapped. >> Okay. Amazing. And Scott, you got a picture of this workflow here? >> Yeah, actually this is the final product. >> Explain that. >> As Warren mentioned, the data is actually residing in the industrial side of the network So we wanted to keep the IT/OT separation, which is critical on the factory floor. And so all the data is brought in from the sensors via digital connection once it's converted and into the edge gateway. Then there's a snapshot of it using Telit deviceWISE, their dashboarding application, that is decoding all the digital readings, putting them in a nice dashboard. And then when we gave them, we realized another problem was they're using cheap little Chromebooks that they spill beer on once a week and throw them out. That's why they bought the cheap ones 'cause they go through them so fast. So we got a Dell Latitude Rugged notebook. This is a brand new tablet, but they have the dashboarding software. So no matter if they're out there on the floor, but because the data resides there on the factory they have access to be able to change the parameters. This one's in the maturation cycle. This one's in the crashing cycle where they're bringing the temperature back down, stopping the fermentation process, getting it ready to go to the canning side of the house. >> And they're doing all that from this dashboard. >> They're doing all from the dashboard. They also have a giant screen that we put up there that in the floor instead of walking a hundred yards back behind a whole bunch of machinery equipment from a safety perspective, now they just look up on the screen and go, "Oh, that's red. That's out of range." They're actually doing a bunch of cleaning and a bunch of other things right now, too. So this is real time from Boston. >> Dave: Oh okay. >> Scott: This is actually real time from Boston. >> I'm no hop master, but I'm looking at these things flashing at me and I'm thinking something's wrong with my beer. >> We literally just lit this up last week. So we're still tweaking a few things, but they're also learning around. This is a new capability they never had. Oh, we have the ability to alert and monitor at different processes with different batches, different brews, different yeast types. Then now they're also training and learning. And we're going to turn that into eventually a product that other breweries might be able to use. >> So back to the kind of nuts and bolts of the system. The device that you have here has essentially wifi antennas on the back. >> Warren: Correct. >> Pull that up again if you would, please. >> Now I've seen this, just so people are clear, there are also paddle 5G antennas that go on the other side. >> Correct. >> That's sort of the connection from the 5G network that then gets transmogrified, technical term guys, into wifi so the devices that are physically connected to the brew vats, don't know what they're called. >> Fermentation tanks. >> Fermentation tanks, thank you. Those are wifi. That's a wifi signal that's going into this. Is that correct? >> Scott: No. >> No, it's not. >> It's a hard wire. >> Okay, okay. >> But, you're right. This particular gateway. >> It could be wifi if it's hard wire. >> It could be, yes. Could be any technology really. >> This particular gateway is not outfitted with 5G, but something that was very important in this application was to isolate the IT network, which is on wifi and physically connected from the OT network, which is the 5G connection. So we're sending the data directly from the gateway up to the cloud. The two partners that we worked with on this project were ifm, big sensor manufacturer that actually did the wired sensors into an industrial network called IO-Link. So they're physically wired into the gateway and then in the gateway we have a solution from our partner Telit that has deviceWISE software that actually takes the data in, runs the analytics on it, the logic, and then visualizes that data locally on those panels and also up to their cloud, which is what we're looking at. So they can look at it locally, they're in the plant and then up in the cloud on a phone or a tablet, whatever, when they're at home. >> We're talking about a small business here. I don't know how many employees they have, but it's not thousands. And I love that you're talking about an IT network and an OT network. And so they wanted, it is very common when we talk about industrial internet of things use cases, but we're talking about a tiny business here. >> Warren: Correct. >> They wanted to separate those networks because of cost, because of contention. Explain why. >> Yeah, just because, I mean, they're running their ERP system, their payroll, all of their kind of the way they run their business on their IT network and you don't want to have the same traffic out on the factory floor on that network, so it was pretty important. And the other thing is we really, one of the things that we didn't want to do in this project is interrupt their production process at all. So we installed this entire system in two days. They didn't have to shut down, they didn't have to stop. We didn't have to interrupt their process at all. It was like we were invisible there and we spun the thing up and within two days, very simple, easy, but tremendous value for their business. >> Talk about new markets here. I mean, it's like any company that's analog that needs to go digital. It's like 99% of the companies on the planet. What are you guys seeing out there in terms of the types of examples beyond breweries? >> Yeah, I could talk to that. So I spent a lot of time over the last couple years running my own little IoT company and a lot of it being in agriculture. So like in Washington state, 70% of the world's hops is actually grown in Washington state. It's my hometown. But in the Ag producing regions, there's lack of connectivity. So there's interest in private networks because the carriers aren't necessarily deploying it. But because we have the vast amount of hops there's a lot of IPAs, a lot of hoppy IPAs that come out of Seattle. And with that, there's a ton of craft breweries that are about the same size, some are a little larger. Anheuser-Busch and InBev and Heineken they've got great IoT platforms. They've done it. They're mass scale, they have to digitize. But the smaller shops, they don't, when we talk about IT/OT separation, they're not aware of that. They think it's just, I get local broadband and I get wifi and one hotspot inside my facility and it works. So a little bit of it was the education. I have got years in IT/OT security in my background so that education and we come forward with a solution that actually does that for them. And now they're aware of it. So now when they're asking questions of other vendors that are trying to sell them some type of solution, they're inherently aware of what should be done so they're not vulnerable to ransomware attacks, et cetera. So it's known as the Purdue Model. >> Well, what should they do? >> We came in and keep it completely separated and educated them because in the end too we'll build a design guide and a starter kit out of this that other brewers can use. Because I've toured dozens of breweries in Washington, the exact same scenario, analog gauges, analog process, very manual. And in the end, when you ask the brewer, what do they want out of this? It keeps them up at night because if the temperature goes out of range, because the chiller fails, >> They ruined. >> That's $30,000 lost in beer. That's a lot to a small business. However, it's also once they start digitizing the data and to Warren's point, it's read-only. We're not changing any of the process. We augmented on top of their existing systems. We didn't change their process. But now they have the ability to look at the data and see batch to batch consistency. Quality doesn't always mean best, it means consistency from batch to batch. Every beer from exhibit A from yesterday to two months from now of the same style of beer should be the same taste, flavor, boldness, et cetera. This is giving them the insights on it. >> It's like St. Louis Buds, when we were kids. We would buy the St. Louis Buds 'cause they tasted better than the Merrimack Buds. And then Budweiser made them all the same. >> Must be an East coast thing. >> It's an old guy thing, Dave. You weren't born yet. >> I was in high school. Yeah, I was in high school. >> We like the hops. >> We weren't 21. Do me a favor, clarify OT versus IT. It's something we talk about all the time, but not everyone's familiar with that separation. Define OT for me. >> It's really the factory floor. You got IT systems that are ERP systems, billing, you're getting your emails, stuff like that. Where the ransomware usually gets infected in. The OT side is the industrial control network. >> David: What's the 'O' stand for? >> Operation. >> David: Operation? >> Yeah, the operations side. >> 'Cause some people will think objects 'cause we think internet of things. >> The industrial operations, think of it that way. >> But in a sense those are things that are connected. >> And you think of that as they are the safety systems as well. So a machine, if someone doesn't push the stop button, you'd think if there's a lot of traffic on that network, it isn't guaranteed that that stop button actually stops that blade from coming down, someone's going to lose their arm. So it's very tied to safety, reliability, low latency. It is crafted in design that it never touches the internet inherently without having to go through a security gateway which is what we did. >> You mentioned the large companies like InBev, et cetera. You're saying they're already there. Are they not part of your target market? Or are there ways that you can help them? Is this really more of a small to mid-size company? >> For this particular solution, I think so, yeah. Because the cost to entry is low. I mean, you talk about InBev, they have millions of dollars of budgets to spend on OT. So they're completely automated from top to bottom. But these little craft brewers, which they're everywhere in the US. Vermont, Washington state, they're completely manual. A lot of these guys just started in their garage. And they just scaled up and they got a cult kind of following around their beers. One thing that we found here this week, when you talk around edge and 5G and beer, those things get people excited. In our booth we're serving beer, and all these kind of topics, it brings people together. >> And it lets the little guy compete more effectively with the big giants. >> Correct. >> And how do you do more with less as the little guy is kind of the big thing and to Warren's point, we have folks come up and say, "Great, this is for beer, but what about wine? What about the fermentation process of wine?" Same materials in the end. A vessel of some sort, maybe it's stainless steel. The clamps are the same, the sensors are the same. The parameters like temperature are key in any type of fermentation. We had someone talking about olive oil and using that. It's the same sanitary beverage style equipment. We grabbed sensors that were off the shelf and then we integrated them in and used the set of platforms that we could. How do we rapidly enable these guys at the lowest possible cost with stuff that's at the shelf. And there's four different companies in the solution. >> We were having a conversation with T-Mobile a little earlier and she mentioned the idea of this sounding scary. And this is a great example of showing that in fact, at a relatively small scale, this technology makes a lot of sense. So from that perspective, of course you can implement private 5G networks at an industrial scale with tens of millions of dollars of investment. But what about all of the other things below? And that seems to be a perfect example. >> Yeah, correct. And it's one of the things with the gateway and having flexibility the way Dell did a great job of putting really good modems in it. It had a wide spectrum range of what bands they support. So being able to say, at a larger facility, I mean, if Heineken wants to deploy something like this, oh, heck yeah, they probably could do it. And they might have a private 5G network, but let's say T-Mobile offers a private offering on their public via a slice. It's easy to connect that radio to it. You just change the sims. >> Is that how the CSPs fit here? How are they monetized? >> Yeah, correct. So one of our partners is T-Mobile and so we're working with them. We've got other telco partners that are coming on board in our lab. And so we'll do the same thing. We're going to take this back and put it in the lab and offer it up as others because the baseline building blocks or Lego blocks per se can be used in a bunch of different industries. It's really that starter point of giving folks the idea of what's possible. >> So small manufacturing, agriculture you mentioned, any other sort of use cases we should tune into? >> I think it's environmental monitoring, all of that stuff, I see it in IoT deployments all over the world. Just the simple starter kits 'cause a farmer doesn't want to get sold a solution, a platform, where he's got to hire a bunch of coders and partner with the big carriers. He just wants something that works. >> Another use case that we see a lot, a high cost in a lot of these places is the cost of energy. And a lot of companies don't know what they're spending on electricity. So a very simple energy monitoring system like that, it's a really good ROI. I'm going to spend five or $10,000 on a system like this, but I'm going to save $20,000 over a year 'cause I'm able to see, have visibility into that data. That's a lot of what this story's about, just giving visibility into the process. >> It's very cool, and like you said, it gets people excited. Is it a big market? How do you size it? Is it a big TAM? >> Yeah, so one thing that Dell brings to the table in this space is people are buying their laptops, their servers and whatnot from Dell and companies are comfortable in doing business with Dell because of our model direct to customer and whatnot. So our ability to bring a device like this to the OT space and have them have that same user experience they have with laptops and our client products in a ruggedized solution like this and bring a lot of partners to the table makes it easy for our customers to implement this across all kinds of industries. >> So we're talking to billions, tens of billions. Do we know how big this market is? What's the TAM? I mean, come on, you work for Dell. You have to do a TAM analysis. >> Yes, no, yeah. I mean, it really is in the billions. The market is huge for this one. I think we just tapped into it. We're kind of focused in on the brewery piece of it and the liquor piece of it, but the possibilities are endless. >> Yeah, that's tip of the spear. Guys, great story. >> It's scalable. I think the biggest thing, just my final feedback is working and partnering with Dell is we got something as small as this edge gateway that I can run a Packet Core on and run a 5G standalone node and then have one of the small little 5G radios out there. And I've got these deployed in a farm. Give the farmer an idea of what's possible, give him a unit on his tractor, and now he can do something that, we're providing connectivity he had never had before. But as we scale up, we've got the big brother to this. When we scale up from that, we got the telco size units that we can put. So it's very scalable. It's just a great suite of offerings. >> Yeah, outstanding. Guys, thanks for sharing the story. Great to have you on theCUBE. >> Good to be with you today. >> Stop by for beer later. >> You know it. All right, Dave Vellante for Dave Nicholson and the entire CUBE team, we're here live at the Fira in Barcelona MWC '23 day four. Keep it right there. (upbeat music)

(low-key music) >> The cube's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (uplifting electronic music) (crowd chattering in background) >> Welcome back to Spain, everybody. My name's Dave Vellante. I'm here with Dave Nicholson. We are live at the Fira in Barcelona, covering MWC23 day four. We've been talking about, you know, 5G all week. We're going to talk about it some more. Jillian Kaplan is here. She's the head of Global Telecom Thought Leadership at Dell Technologies, and we're pleased to have Meg Knauth, who's the Vice President for Digital Platform Engineering at T-Mobile. Ladies, welcome to theCUBE. Thanks for coming on. >> Thanks for having us. >> Yeah, thank you. >> All right, Meg, can you explain 5G and edge to folks that may not be familiar with it? Give us the 101 on 5G and edge. >> Sure, I'd be happy to. So, at T-Mobile, we want businesses to be able to focus on their business outcomes and not have to stress about network technology. So we're here to handle the networking behind the scenes for you to achieve your business goals. The main way to think about 5G is speed, reduced latency, and heightened security. And you can apply that to so many different business goals and objectives. You know, some of the use cases that get touted out the most are in the retail manufacturing sectors with sensors and with control of inventory and things of that nature. But it can be applied to pretty much any industry because who doesn't need more (chuckles) more speed and lower latency. >> Yeah. And reliability, right? >> Exactly. >> I mean, that's what you're going to have there. So it's not like it's necessarily going to- you know, you think about 5G and these private networks, right? I mean, it's not going to, oh, maybe it is going to eat into, there's a Venn there, I know, but it's not going to going to replace wireless, right? I mean, it's new use cases. >> Yeah. >> Maybe you could talk about that a little bit. >> Yeah, they definitely coexist, right? And Meg touched a little bit on like all the use cases that are coming to be, but as we look at 5G, it's really the- we call it like the Enterprise G, right? It's where the enterprise is going to be able to see changes in their business and the way that they do things. And for them, it's going to be about reducing costs and heightening ROI, and safety too, right? Like being able to automate manufacturing facilities where you don't have workers, like, you know, getting hit by various pieces of equipment and you can take them out of harm's way and put robots in their place. And having them really work in an autonomous situation is going to be super, super key. And 5G is just the, it's the backbone of all future technologies if you look at it. We have to have a network like that in order to build things like AI and ML, and we talk about VR and the Metaverse. You have to have a super reliable network that can handle the amount of devices that we're putting out today, right? So, extremely important. >> From T-Mobile's perspective, I mean we hear a lot about, oh, we spent a lot on CapEx, we know that. You know, trillion and a half over the next seven years, going into 5G infrastructure. We heard in the early keynotes at MWC, we heard the call to you know, tax the over the top vendors. We heard the OTT, Netflix shot back, they said, "Why don't you help us pay for the content that we're creating?" But, okay, so I get that, but telcos have a great business. Where's T-Mobile stand on future revenue opportunities? Are you looking to get more data and monetize that data? Are you looking to do things like partner with Dell to do, you know, 5G networks? Where are the opportunities for T-Mobile? >> I think it's more, as Jillian said, it's the opportunities for each business and it's unique to those businesses. So we're not in it just for ourselves. We're in it to help others achieve their business goals and to do more with all of the new capabilities that this network provides. >> Yeah, man, I like that answer because again, listening to some of the CEOs of the large telcos, it's like, hmm, what's in it for me as the customer or the business? I didn't hear enough of that. And at least in the early keynotes, I'm hearing it more, you know, as the show goes on. But I don't know, Dave, what do you think about what you've heard at the event? >> Well, I'm curious from T-Mobile's perspective, you know when a consumer thinks about 5G, we think of voice, text, and data. And if we think about the 5G network that you already have in place, I'm curious, if you can share this kind of information, what percentage of that's being utilized now? How much is available for the, you know, for the Enterprise G that we're talking about, and maybe, you know, in five years in the future, do you have like a projected mix of consumer use versus all of these back office, call them processes that a consumer's not aware of, but you know the factory floor being connected via 5G, that frontiers that emerges, where are we now and what are you looking towards? Does that make sense? Kind of the mixed question? >> Hand over the business plan! (all laugh) >> Yeah! Yeah, yeah, yeah. >> Yeah, I- >> I want numbers Meg, numbers! >> Wow. (Dave and Dave laugh) I'm probably actually not the right person to speak to that. But as you know, T-Mobile has the largest 5G network in North America, and we just say, bring it, right? Let's talk- >> So you got room, you got room for Jillian's stuff? >> Yeah, let's solve >> Well, we can build so many >> business problems together. >> private 5G networks, right? Like I would say like the opportunities are... There's not a limit, right? Because as we build out these private networks, right? We're not on a public network when we're talking about like connecting these massive factories or connecting like a retail store to you and your house to be able to basically continue to try on the clothes remotely, something like that. It's limitless and what we can build- >> So they're related, but they're not necessarily mutually exclusive in the sense that what you are doing in the factory example is going to interfere with my ability to get my data through T-mobile. >> No, no, I- >> These are separated. >> Yeah. Yeah. >> Okay. >> As we build out these private networks and these private facilities, and there are so many applications in the consumer space that haven't even been realized yet. Like, when we think about 4G, when 4G launched, there were no applications that needed 4G to run on our cell phones, right? But then the engineers got to work, right? And we ended up with Uber and Instagram stories and all these applications that require 4G to launch. And that's what's going to happen with 5G too, it's like, as the network continues to get built, in the consumer space as well as the enterprise space, there's going to be new applications realized on this is all the stuff that we can do with this amazing network and look how many more devices and look how much faster it is, and the lower latency and the higher bandwidth, and you know, what we can really build. And I think what we're seeing at this show compared to last year is this stuff actually in practice. There was a lot of talk last year, like about, oh, this is what we can build, but now we're building it. And I think that's really key to show that companies like T-Mobile can help the enterprise in this space with cooperation, right? Like, we're not just talking about it now, we're actually putting it into practice. >> So how does it work? If I put in a private network, what are you doing? You slice out a piece of the network and charge me for it and then I get that as part of my private network. How does it actually work for the customer? >> You want to take that one? >> So I was going to say, yeah, you can do a network slice. You can actually physically build a private network, right? It depends, there's so many different ways to engineer it. So I think you can do it either way, basically. >> We just, we don't want it to be scary, right? >> Yep. >> So it starts with having a conversation about the business challenges that you're facing and then backing it into the technology and letting the technology power those solutions. But we don't want it to be scary for people because there's so much buzz around 5G, around edge, and it can be overwhelming and you can feel like you need a PhD in engineering to have a conversation. And we just want to kind of simplify things and talk in your language, not in our language. We'll figure out the tech behind the scenes. Just tell us what problems we can solve together. >> And so many non-technical companies are having to transform, right? Like retail, like manufacturing, that haven't had to be tech companies before. But together with T-Mobile and Dell, we can help enable that and make it not scary like Meg said. >> Right, so you come into my factory, I say, okay, look around. I got all these people there, and they're making hoses and they're physically putting 'em together. And we go and we have to take a physical measurement as to, you know, is it right? And because if we don't do that, then we have to rework it. Okay, now that's a problem. Okay, can you help me digitize that business? I need a network to do that. I'm going to put in some robots to do that. This is, I mean, I'm making this up but this has got to be a common use case, right? >> Yeah. >> So how do you simplify that for the business owner? >> So we start with what we can provide, and then in some cases you need additional solution providers. You might need a robotics company, you might need a sensor company. But we have those contacts to bring that together for you so that you don't have to be the expert in all those things. >> And what do I do with all the data that I'm collecting? Because, you know, I'm not really a data expert. Maybe, you know, I'm good at putting hoses together, but what's the data layer look like here? (all laughing) >> It's a hose business! >> I know! >> Great business. >> Back to the hoses again. >> There's a lot of different things you can do with it, right? You can collect it in a database, you can send it up to a cloud, you can, you know, use an edge device. It depends how we build the network. >> Dave V.: Can you guys help me do that? Can you guys- >> Sure, yeah. >> Help me figure that out. Should I put it into cloud? Should I use this database or that data? What kind of skills do I need? >> And it depends on the size of the network, right? And the size of the business. Like, you know, there's very simple. You don't have to be a massive manufacturer in order to install this stuff. >> No, I'm asking small business questions. >> Yeah. >> Right, I might not have this giant IT team. I might not have somebody who knows how to do ETL and PBA. >> Exactly. And we can talk to you too about what data matters, right? And we can, together, talk about what data might be the most valuable to you. We can talk to you about how we use data. But again, simplifying it down and making it personal to your business. >> Your point about scary is interesting, because no one has mentioned that until you did in four days. Three? Four days. Somebody says, let's do a private 5G network. That sounds like you're offering, you know, it's like, "Hey, you know what we should do Dave? We'll build you a cruise ship." It's like, I don't need a cruise ship, I just want to go bass fishing. >> Right, right, right. >> But in fact, these things are scalable in the sense that it can be scaled down from the trillions of dollars of infrastructure investment. >> Yeah. >> Yeah. It needs to be focused on your outcome, right? And not on the tech. >> When I was at the Dell booth I saw this little private network, it was about this big. I'm like, how much is that? I want one of those. (all laugh) >> I'm not the right person to talk about that! >> The little black one? >> Yes. >> I wanted one of those, too! >> I saw it, it had a little case to carry it around. I'm like, that could fit in my business. >> Just take it with you. >> theCUBE could use that! (all laugh) >> Anything that could go in a pelican case, I want. >> It's true. Like, it's so incredibly important, like you said, to focus on outcomes, right? Not just tech for the sake of tech. What's the problem? Let's solve the problem together. And then you're getting the outcome you want. You'll know what data you need. If you know what the problem is, you're like, okay this is the data I need to know if this problem is solved or not. >> So it sounds like 2022 was the year of talking about it. 2023, I'm inferring is the year of seeing it. >> Yep. >> And 2024 is going to be the year of doing it? >> I think we're doing it now. >> We're doing it now. >> Yeah. >> Okay. >> Yeah, yeah. We're definitely doing it now. >> All right. >> I see a lot of this stuff being put into place and a lot more innovation and a lot more working together. And Meg mentioned working with other partners. No one's going to do this alone. You've got to like, you know, Dell especially, we're focused on open and making sure that, you know, we have the right software partners. We're bringing in smaller players, right? Like ISVs too, as well as like the big software guys. Incredibly, incredibly important. The sensor companies, whatever we need you've got to be able to solve your customer's issue, which in this case, we're looking to help the enterprise together to transform their space. And Dell knows a little bit about the enterprise, so. >> So if we are there in 2023, then I assume 2024 will be the year that each of your companies sets up a dedicated vertical to address the hose manufacturing market. (Meg laughing) >> Oh, the hose manufacturing market. >> Further segmentation is usually a hallmark of the maturity of an industry. >> I got a lead for you. >> Yeah, there you go. >> And that's one thing we've done at Dell, too. We've built like this use case directory to help the service providers understand what, not just say like, oh, you can help manufacturers. Yeah, but how, what are the use cases to do that? And we worked with a research firm to figure out, like, you know these are the most mature, these are the best ROIs. Like to really help hone in on exactly what we can deploy for 5G and edge solutions that make the most sense, not only for service providers, right, but also for the enterprises. >> Where do you guys want to see this partnership go? Give us the vision. >> To infinity and beyond. To 5G! (Meg laughing) To 5G and beyond. >> I love it. >> It's continuation. I love that we're partnering together. It's incredibly important to the future of the business. >> Good deal. >> To bring the strengths of both together. And like Jillian said, other partners in the ecosystem, it has to be approached from a partnership perspective, but focused on outcomes. >> Jillian: Yep. >> To 5G and beyond. I love it. >> To 5G and beyond. >> Folks, thanks for coming on theCUBE. >> Thanks for having us. >> Appreciate your insights. >> Thank you. >> All right. Dave Vellante for Dave Nicholson, keep it right there. You're watching theCUBE. Go to silliconANGLE.com. John Furrier is banging out all the news. theCUBE.net has all the videos. We're live at the Fira in Barcelona, MWC23. We'll be right back. (uplifting electronic music)

>> Narrator: TheCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. >> All right, welcome back to the Fira in Barcelona. This is Dave Vellante with Dave Nicholson. Day 4 of coverage MWC 23. We've been talking all week about the disaggregation of the telco networks, how telcos need to increase revenue how they're not going to let the over the top providers do it again. They want to charge Netflix, right? And Netflix is punching back. There maybe are better ways to do revenue acceleration. We're going to talk to that topic with Dave Trigg who's the Global Vice President of Telecom systems business at Dell Technologies. And Ken Burns, who's a global telecom partner, sales lead. Guys, good to see you. >> Good to see you. Great to be here. >> Dave, you heard my, you're welcome. You heard my intro. It's got to be better ways to, for the telcos to make money. How can they accelerate revenue beyond taxing Netflix? >> Yeah, well, well first of all, sort of the promise of 5G, and a lot of people talk about 5G as the enterprise G. Right? So the promise of 5G is to really help drive revenue enterprise use cases. And so, it's sort of the promise of the next generation of technology, but it's not easy to figure out how we monetize that. And so we think Dell has a pretty significant role to play. It's a CEO conversation for every telco and how they accelerate. And so it's an area we're investing heavily into three different areas for telcos. One is the IT space. Dell's done that forever. 90% of the companies leaning in on that. The other places network, network's more about cost takeout. And the third area where we're investing in is working with what we call their line of businesses, but it's really their business units, right? How can we sit down with them and really understand what services do they take to market? Where do they go? So, we're making significant investments. So one way they can do it is working with Dell and and we're making big investments 'cause in most Geos we have a fairly significant sales force. We've brought in an industry leader to help us put it together. And we're getting very focused on this space and, you know, looking forward to talking more about it. >> So Ken, you know, the space inside and out, we just had at AT&T on... >> Dave Trigg: Yep. >> And they were saying we have to be hypersensitive because of our platinum brand to the use of personal information. >> Ken: Yeah. >> So we're not going to go there yet. We're not going to go directly monetize, but yet I'm thinking well, Netflix knows what I'm watching and they're making recommendations and they're, and and that's how they make money. And so the, the telcos are, are shy about doing that for right reasons, but they want to make better offers. They want to put, put forth better bundles. You know, they don't, they don't want to spend all their time trying to figure that out and not being able to change when they need to change. So, so what is the answer? If they're not going to go toward that direct monetization of data? >> Ken: Yeah. >> How do they get there? >> So I, I joined Dell in- at the end of June and brought on, as David said, to, to build and lead this what we call the line of business strategy, right? And ultimately what it is is tying together Dell technology solutions and the best of breed of what the telecoms bring to bear to solve the business outcomes of our joint customers. And there's a few jewels inside of Dell. One of it is that we have 35,000 sellers out there all touching enterprise business customers. And we have a really good understanding of what those customer needs are and you know what their outcomes needs to be. The other jewel is we have a really good understanding of how to solve those business outcomes. Dell is an open company. We work with thousands of integrators, and we have a really good insight in terms of how to solve those business outcomes, right? And so in my conversations with the telecom companies when you talk about, you know combining the best assets of Dell with their capabilities and we're all talking to the same customers, right? And if we're giving them the same story on these solutions solving business outcomes it's a beautiful thing. It's a time to market. >> What's an example of a, of a, of a situation where you'll partner with telcos that's going to drive revenue for, for both of you and value for the customer? >> Yeah, great question. So we've been laser focused on four key areas, cyber, well, let me start off with connected laptops, cyber, private mobility, and edge. Right? Now, the last two are a little bit squishy, but I'll I'll get to that in a bit, right? Because ultimately I feel like with this 5G market, we could actually make the market. And the way that we've been positioning this is almost, almost on a journey for IOT. When we talk about laptops, right? Dell is the, is the number one company in the world to sell business laptops. Well, if we start selling connected laptops the telcos are starting to say, well, you know what? If all of those laptops get connected to my network, that's a ton of 5G activations, right? We have the used cases on why having a connected workforce makes sense, right? So we're sharing that with the telcos to not simply sell a laptop, but to sell the company on why it makes sense to have that connected workforce. >> Dave Vellante: Why does it make sense? It could change the end customer. >> Ken: Yeah. So, you know, I'm probably not the best to answer that one right? But, but ultimately, you know Dell is selling millions and millions of laptops out there. And, and again, the Verizon's, the AT&T's, the T-mobile's, they're seeing the opportunity that, you know, connecting those laptops, give those the 5G activations right? But Dave, you know, the way that we've been positioning this is it's not simply a laptop could be really a Trojan horse into this IOT journey. Because ultimately, if you sell a thousand laptops to an enterprise company and you're connecting a thousand of their employees, you're connecting people, right? And we can give the analytics around that, what they're using it for, you know, making sure that the security, the bios, all of that is up to date. So now that you're connecting their people you could open up the conversation to why don't we we connect your place and, you know, allowing the telecom companies to come in and educate customers and the Dell sales force on why a private 5G mobility network makes sense to connecting places. That's a great opportunity. When you connect the place, the next part of that journey is connecting things in that place. Robotics, sensors, et cetera, right? And, and so really, so we're on the journey of people, places, things. >> So they got the cyber angle angle in there, Dave. That, that's clear benefit. If you, you know, if you got all these bespoke laptops and they're all at different levels you're going to get, you know, you're going to get hacked anyway. >> Ken: That's right. >> You're going to get hacked worse. >> Yeah. I'm curious, as you go to market, do you see significant differences? You don't have to name any names, but I imagine that there are behemoths that could be laggards because essentially they feel like they're the toll booth and all they have to do is collect, keep collecting the tolls. Whereas some of the smaller, more nimble, more agile entities that you might deal with might be more receptive to this message. That seems to be the sort of way the circle of life are. Are you seeing that? Are you seeing the big ones? Are you seeing the, you know, the aircraft carriers realizing that we got to turn into the wind guys and if we don't start turning into the wind now we're going to be in trouble. >> So this conference has been absolutely fantastic allowing us to speak with, you know, probably 30 plus telecom operators around this strategy, right? And all of the big guys, they've invested hundreds of billions of dollars in their 5G network and they haven't really seen the ROI. So when we're coming into them with a story about how Dell can help monetize their 5G network I got to tell you they're pretty excited >> Dave Nicholson: So they're receptive? >> Oh my God. They are very receptive >> So that's the big question, right? I mean is, who's, is anybody ever going to make any money off of 5G? And Ken, you were saying that private mobility and edge are a little fuzzy but I think from a strategy standpoint I mean that is a potential gold mine. >> Yeah, but it, for, for lot of the telcos and most telcos it's a pretty significant shift in mentality, right? Cause they are used to selling sim cards to some degree and how many sim cards are they selling and how many, what other used cases? And really to get to the point where they understand the use case, 'cause to get into the enterprise to really get into what can they do to help power a enterprise business more wholly. They've got to understand the use case. They got to understand the more complete solution. You know, Dell's been doing that for years. And that's where we can bring our Salesforce, our capabilities, our understanding of the customer. 'cause even your original question around AT&T and trying to understand the data, that's just really a how do you get better understanding of your customer, right? >> Right. Absolutely. >> And, and combined we're better together 'cause we bring a more complete picture of understanding our customers and then how can we help them understand what the edge is. Cause nobody's ever bought an Edge, right? They're buying an Edge to get a business outcome. You know, back in the day, nobody ever bought a data lake, right? Like, you know, they're buying an outcome. They want to use, use that data lake or they want to use the edge to deliver something. They want to use 5G. And 5G has very real capabilities. It's got intrinsic security, which, you know a lot of the wifi doesn't. It's got guaranteed on time, you know, for areas where you can't lose connectivity: autonomous vehicles, et cetera. So it's got very real capabilities that helps deliver that outcome. But you got to be able to translate that into the en- enterprise language to help them solve a problem. And that's where we think we need the help of the telcos. I think the telcos we can help them as well and, and really go drive that outcome. >> So Dell's bringing its go to market expertise and its technology. The telcos obviously have the the connectivity piece and what they do. There's no overlap in terms of the... >> Yeah. >> The, the equipment and the software that you're selling. I mean, they're going to, they're going to take your equipment and create new networks. Beautiful. And, and it's interesting you, like, you think about how Dell has transformed prior to EMC, Dell was, you know, PC maker with a subpar enterprise business, right? Kind of a wannabe enterprise business. Sorry Dell, it's the truth. And then EMC was largely, you know, a company sold storage boxes, but you owned VMware and then brought those two together. Now all of a sudden you had Dell powerhouse leader and Michael Dell, you had VMware incredibly strategic and important and it got EMC with amazing go to market. All of a sudden this Dell, Dell technologies became incredibly attractive to CIOs, C-level executives, board level. And you've come out of that transition VMware's now a separate company, right? And now, but now you have these relationships and you got the shops to be able to go into these edge locations at companies And actually go partner with the telcos. And you got a very compelling value proposition. >> Well, it's been interesting as in, in this show, again most telcos think of Dell as a server provider, you know? Important, but not overly strategic in their journey. But as we've started to invest in this business we've started to invest in things like automation. We've brought together things in our Infra Blocks and then we help them develop revenue. We're not only helping 'em take costs out of their network we're not helping 'em take risk out of deploying that network. We're helping them accelerate the deployment of that network. And then we're helping 'em drive revenue. We are having, you know, they're starting to see us in a new light. Not done yet, but, you know, you can start to see, one, how they're looking at Dell and two, and then how we can go to market. And you know, a big part of that is helping 'em drive and generate revenue. >> Yeah. Well, as, as a, as a former EMC person myself, >> Yeah? >> I will assert that that strategic DNA was injected into Dell by the acquisition of, of EMC. And I'm sticking... >> I won't say that. Okay I'll believe you on that. >> I'm sticking with the story. And it makes sense when you think about moving up market, that's the natural thing. What's, what's what's nearly impossible is to say, we sell semi-trucks but we want to get into the personal pickup truck market. That's that, that doesn't work. Going the other way works. >> Dave Trigg: Yeah. >> Now, now back to the conversation that you had with, with, with AT&T. I'm not buying this whole, no offense to AT&T, but I'm not buying this whole story that, you know, oh we're concerned about our branded customer data. That sounds like someone who's a little bit too comfortable with their existing revenue stream. If I'm out there, I want to be out partnering with folks who are truly aggressive about, about coming up with the next cool thing. You guys are talking about being connected in a laptop. Someone would say, well I got wifi. No, no, no. I'm thinking I want to sim in my laptop cause I don't want to screw around with wifi. Okay, fine. If I know I'm going to be somewhere with excellent wifi connectivity, great. But most of the time it's not excellent. >> That's right. >> So the idea that I could maybe hit F2 and have it switch over to my sim and know that anywhere that I've got coverage, I have high speed connections. Just the convenience of that. >> Ken: Absolutely. >> I'd pay extra for that as an end user consumer. >> Absolutely. >> And I pay for the service. >> Like I tell you, if it interests AT&T I think it's more not, they ask, they're comfortable. They don't know how to monetize that data. Now, of course, AT&T has a media >> Dave Nicholson: Business necessity is the mother of invention. If they don't see the necessity then they're not going to think about it. >> It's a mentality shift. Yes, but, but when you start talking about private mobility and edge, there's there's no concern about personal information there. You're going in with basically a business transformation. Hey, your, your business is, is not, not digital. It's not automated. Now we're going to automate that and digitize that. It's like the, the Dell booth with the beer guys. >> Right. >> You saw that, right? >> I mean that's, I mean that's a simple application. Yeah, a perfect example of how you network and use this technology. >> I mean, how many non-digital businesses are that that need to go digital? >> Dave Nicholson: Like, hundred percent of them. >> Everyone. >> Dave Nicholson: Pretty much. >> Yeah. And this, and this jewel that we have inside of Dell our global industries group, right, where we're investing really heavily in terms of what is the manufacturing industry looking for retail, finance, et cetera. So we have a CTO that came in, that it would be the CTO of manufacturing that gives us a really good opportunity to go to at AT&T or to Verizon or any telco out there, right? To, to say, these are the outcomes. There's Dell technology already in place. How do we connect it to your network? How do we leverage your assets, your manager professional services to provide a richer experience? So it's, there's, you said before Dave, there's really no overlap between Dell and, and our telecom partners. >> You guys making some serious investments here. I mean I, I've been, I was been critical over the years of, hey, you can't just take an X86 block, put a name on it that says edge something and throw it over the fence because that's what you were doing. >> Dave Trigg: And we would agree. >> Yeah. Right. But, of course, but that's all you had at the time. And so you put some... >> We may not have agreed then, but we would agree. >> You bought, brought some people in, you know, like Ken, who really know the business. You brought people into the technical side and you can really see it happening. It's not going to happen overnight. You know, I mean, you know if I were an investor in Dell, I'd be like, okay when are you going to start making money at this business? I'd be like, be patient. You know, it's going to take some time but look at the TAM. >> Yep. >> You know, you guys do a good, good TAM. Tennis is a pro at this stuff. >> We've been at, we've been at this two, three years and we're just now coming with some real material products. You've seen our server line really start to get more purpose-built, really start to get in there as we've started to put out some software that allows for quicker automation, quicker deployments. We have some telcos that are using it to deploy at 10,000 locations. They're literally turning up thousands of locations a week. And so yeah, we're starting to put out some real capability. Got a long way to go. A lot of exciting things on the roadmap. But to your point, it doesn't, you know the ship doesn't turn overnight, you know. >> It could be a really meaningful portion of Dell's business. I'm, I'm excited for the day that Tom Sweet starts reporting on it. Here's our telco business. Yeah. The telco business. But that's not going to happen overnight. But you know, Dell's pretty good at things like ROI. And so you guys do a lot of planning a lot of TAM analysis, a lot of technical analysis, bringing the ecosystem together. That's what this business needs. I, I just don't, it's, it feels unstoppable. You know, you're at this show everybody recognizes the need to open up. Some telcos are moving faster than others. The ones that move faster are going to disrupt. They're going to probably make some mistakes, you know but they're going to get there first. >> Well we've, we've seen the disruptors are making some mistakes and are kind of re- they're already at the phase where they're reevaluating, you know, their approach. Which is great. You know, you, you learn and adjust. You know, you run into a wall, you, you make a turn. And the interesting thing, one of the biggest learnings I've taken out of the show is talking to a bunch of the telcos that are a little bit more of the laggards. They're like, Nope, we, we don't believe in open. We don't think we can do it. We don't have the skillset. They're maybe in a geo that it's hard to find the skillset. As they've been talking to us, and we've been talking about, there's almost a glimmer of hope. They're not convinced yet, but they're like, well wait, maybe we can do this. Maybe open, you know, does give us choice. Maybe it can help us accelerate revenue. So it's been interesting to see a little bit of the, just a little bit, but a little bit of that shift. >> We all remember at 2010, 2011, you talked to banks and financial services companies about, the heck, the Cloud is happening, the Cloud's going to take over the world. We're never going to go into the Cloud. Now they're the biggest, you know Capital One's launching Cloud businesses, Western Union, I mean, they're all in the cloud, right? I mean, it's the same thing's going to happen here. Might, it might take a different pattern. Maybe it takes a little longer, but it's, it's it's a fate are completely >> I was in high school then, so I don't remember all that. >> Sorry, Dave. >> Wow, that was a low blow, like you know? >> But, but the, but the one thing that is for sure there's money to be made convincing people to get off of the backs of the dinosaurs they're riding. >> Dave Vellante: That's right. >> And also, the other thing that's a certainty is that it's not easy. And because it's not easy, there's opportunity there. So I know, I know it's, it, it, it, it, it all sounds great to talk about the the wonderful vision of the future, but I know how hard the the road is that you have to go down to get people, especially if you're comfortable with the revenue stream, if you're comfortable running the plumbing. If you're so comfortable that you can get up on stage and say, I want more money from you to pump your con- your content across my network. I love the Netflix retort, right Dave? >> Yeah, totally Dave. And, but the, the other thing is, telco's a great business. It's, they got monopolies that print money. So... >> Dave Nicholson: It's rational. It's rational. I understand. >> There's less of an incentive to move but what's going to be the incentive is guys like Dish Network coming in saying, we're going to, we're going to disrupt, we're going to build new apps. >> That's right. >> Yeah. >> Well and it's, you know, revenue acceleration, the board level, the CEO level know that they have to, you know, do things different. But to your point, it's just hard, and there's so much gravity there. There's hundreds of years literally of gravity of how they've operated their business. To your point, a lot of them, you know, lot- most of 'em were regulated and most Geos around the world at one point, right? They were government owned or government regulated entities. It's, it's a big ship to turn and it's really hard. We're not claiming we can help them turn the ship overnight but we think we can help evolve them. We think we can go along with the journey and we do think we are better together. >> IT the network and the line of business. Love the strategy. Guys, thanks so much for coming in theCUBE. >> Thank you so much. >> Thank you. >> All right, for Dave, Nicholson, Dave Vellante here, John Furrier is in our Palo Alto studio banging out all the news, keep it right there. TheCUBE's coverage of MWC 23. We'll be right back.

(gentle music) >> Narrator: "TheCUBE's" live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (upbeat music) >> Hello everybody, welcome back to day four of "theCUBE's" coverage of MWC '23. We're here live at the Fira in Barcelona. Wall-to-wall coverage, John Furrier is in our Palo Alto studio, banging out all the news. Really, the whole week we've been talking about the disaggregation of the telco network, the new opportunities in telco. We're really excited to have AT&T and Snowflake here. Dave Whittington is the AVP, at the Chief Data Office at AT&T. Roddy Tranum is the Assistant Vice President, for Channel Performance Data and Tools at AT&T. And Phil Kippen, the Global Head Of Industry-Telecom at Snowflake, Snowflake's new telecom business. Snowflake just announced earnings last night. Typical Scarpelli, they beat earnings, very conservative guidance, stocks down today, but we like Snowflake long term, they're on that path to 10 billion. Guys, welcome to "theCUBE." Thanks so much >> Phil: Thank you. >> for coming on. >> Dave and Roddy: Thanks Dave. >> Dave, let's start with you. The data culture inside of telco, We've had this, we've been talking all week about this monolithic system. Super reliable. You guys did a great job during the pandemic. Everything shifting to landlines. We didn't even notice, you guys didn't miss a beat. Saved us. But the data culture's changing inside telco. Explain that. >> Well, absolutely. So, first of all IoT and edge processing is bringing forth new and exciting opportunities all the time. So, we're bridging the world between a lot of the OSS stuff that we can do with edge processing. But bringing that back, and now we're talking about working, and I would say traditionally, we talk data warehouse. Data warehouse and big data are now becoming a single mesh, all right? And the use cases and the way you can use those, especially I'm taking that edge data and bringing it back over, now I'm running AI and ML models on it, and I'm pushing back to the edge, and I'm combining that with my relational data. So that mesh there is making all the difference. We're getting new use cases that we can do with that. And it's just, and the volume of data is immense. >> Now, I love ChatGPT, but I'm hoping your data models are more accurate than ChatGPT. I never know. Sometimes it's really good, sometimes it's really bad. But enterprise, you got to be clean with your AI, don't you? >> Not only you have to be clean, you have to monitor it for bias and be ethical about it. We're really good about that. First of all with AT&T, our brand is Platinum. We take care of that. So, we may not be as cutting-edge risk takers as others, but when we go to market with an AI or an ML or a product, it's solid. >> Well hey, as telcos go, you guys are leaning into the Cloud. So I mean, that's a good starting point. Roddy, explain your role. You got an interesting title, Channel Performance Data and Tools, what's that all about? >> So literally anything with our consumer, retail, concenters' channels, all of our channels, from a data perspective and metrics perspective, what it takes to run reps, agents, all the way to leadership levels, scorecards, how you rank in the business, how you're driving the business, from sales, service, customer experience, all that data infrastructure with our great partners on the CDO side, as well as Snowflake, that comes from my team. >> And that's traditionally been done in a, I don't mean the pejorative, but we're talking about legacy, monolithic, sort of data warehouse technologies. >> Absolutely. >> We have a love-hate relationship with them. It's what we had. It's what we used, right? And now that's evolving. And you guys are leaning into the Cloud. >> Dramatic evolution. And what Snowflake's enabled for us is impeccable. We've talked about having, people have dreamed of one data warehouse for the longest time and everything in one system. Really, this is the only way that becomes a reality. The more you get in Snowflake, we can have golden source data, and instead of duplicating that 50 times across AT&T, it's in one place, we just share it, everybody leverages it, and now it's not duplicated, and the process efficiency is just incredible. >> But it really hinges on that separation of storage and compute. And we talk about the monolithic warehouse, and one of the nightmares I've lived with, is having a monolithic warehouse. And let's just go with some of my primary, traditional customers, sales, marketing and finance. They are leveraging BSS OSS data all the time. For me to coordinate a deployment, I have to make sure that each one of these units can take an outage, if it's going to be a long deployment. With the separation of storage, compute, they own their own compute cluster. So I can move faster for these people. 'Cause if finance, I can implement his code without impacting finance or marketing. This brings in CI/CD to more reality. It brings us faster to market with more features. So if he wants to implement a new comp plan for the field reps, or we're reacting to the marketplace, where one of our competitors has done something, we can do that in days, versus waiting weeks or months. >> And we've reported on this a lot. This is the brilliance of Snowflake's founders, that whole separation >> Yep. >> from compute and data. I like Dave, that you're starting with sort of the business flexibility, 'cause there's a cost element of this too. You can dial down, you can turn off compute, and then of course the whole world said, "Hey, that's a good idea." And a VC started throwing money at Amazon, but Redshift said, "Oh, we can do that too, sort of, can't turn off the compute." But I want to ask you Phil, so, >> Sure. >> it looks from my vantage point, like you're taking your Data Cloud message which was originally separate compute from storage simplification, now data sharing, automated governance, security, ultimately the marketplace. >> Phil: Right. >> Taking that same model, break down the silos into telecom, right? It's that same, >> Mm-hmm. >> sorry to use the term playbook, Frank Slootman tells me he doesn't use playbooks, but he's not a pattern matcher, but he's a situational CEO, he says. But the situation in telco calls for that type of strategy. So explain what you guys are doing in telco. >> I think there's, so, what we're launching, we launched last week, and it really was three components, right? So we had our platform as you mentioned, >> Dave: Mm-hmm. >> and that platform is being utilized by a number of different companies today. We also are adding, for telecom very specifically, we're adding capabilities in marketplace, so that service providers can not only use some of the data and apps that are in marketplace, but as well service providers can go and sell applications or sell data that they had built. And then as well, we're adding our ecosystem, it's telecom-specific. So, we're bringing partners in, technology partners, and consulting and services partners, that are very much focused on telecoms and what they do internally, but also helping them monetize new services. >> Okay, so it's not just sort of generic Snowflake into telco? You have specific value there. >> We're purposing the platform specifically for- >> Are you a telco guy? >> I am. You are, okay. >> Total telco guy absolutely. >> So there you go. You see that Snowflake is actually an interesting organizational structure, 'cause you're going after verticals, which is kind of rare for a company of your sort of inventory, I'll say, >> Absolutely. >> I don't mean that as a negative. (Dave laughs) So Dave, take us through the data journey at AT&T. It's a long history. You don't have to go back to the 1800s, but- (Dave laughs) >> Thank you for pointing out, we're a 149-year-old company. So, Jesse James was one of the original customers, (Dave laughs) and we have no longer got his data. So, I'll go back. I've been 17 years singular AT&T, and I've watched it through the whole journey of, where the monolithics were growing, when the consolidation of small, wireless carriers, and we went through that boom. And then we've gone through mergers and acquisitions. But, Hadoop came out, and it was going to solve all world hunger. And we had all the aspects of, we're going to monetize and do AI and ML, and some of the things we learned with Hadoop was, we had this monolithic warehouse, we had this file-based-structured Hadoop, but we really didn't know how to bring this all together. And we were bringing items over to the relational, and we were taking the relational and bringing it over to the warehouse, and trying to, and it was a struggle. Let's just go there. And I don't think we were the only company to struggle with that, but we learned a lot. And so now as tech is finally emerging, with the cloud, companies like Snowflake, and others that can handle that, where we can create, we were discussing earlier, but it becomes more of a conducive mesh that's interoperable. So now we're able to simplify that environment. And the cloud is a big thing on that. 'Cause you could not do this on-prem with on-prem technologies. It would be just too cost prohibitive, and too heavy of lifting, going back and forth, and managing the data. The simplicity the cloud brings with a smaller set of tools, and I'll say in the data space specifically, really allows us, maybe not a single instance of data for all use cases, but a greatly reduced ecosystem. And when you simplify your ecosystem, you simplify speed to market and data management. >> So I'm going to ask you, I know it's kind of internal organizational plumbing, but it'll inform my next question. So, Dave, you're with the Chief Data Office, and Roddy, you're kind of, you all serve in the business, but you're really serving the, you're closer to those guys, they're banging on your door for- >> Absolutely. I try to keep the 130,000 users who may or may not have issues sometimes with our data and metrics, away from Dave. And he just gets a call from me. >> And he only calls when he has a problem. He's never wished me happy birthday. (Dave and Phil laugh) >> So the reason I asked that is because, you describe Dave, some of the Hadoop days, and again love-hate with that, but we had hyper-specialized roles. We still do. You've got data engineers, data scientists, data analysts, and you've got this sort of this pipeline, and it had to be this sequential pipeline. I know Snowflake and others have come to simplify that. My question to you is, how is that those roles, how are those roles changing? How is data getting closer to the business? Everybody talks about democratizing business. Are you doing that? What's a real use example? >> From our perspective, those roles, a lot of those roles on my team for years, because we're all about efficiency, >> Dave: Mm-hmm. >> we cut across those areas, and always have cut across those areas. So now we're into a space where things have been simplified, data processes and copying, we've gone from 40 data processes down to five steps now. We've gone from five steps to one step. We've gone from days, now take hours, hours to minutes, minutes to seconds. Literally we're seeing that time in and time out with Snowflake. So these resources that have spent all their time on data engineering and moving data around, are now freed up more on what they have skills for and always have, the data analytics area of the business, and driving the business forward, and new metrics and new analysis. That's some of the great operational value that we've seen here. As this simplification happens, it frees up brain power. >> So, you're pumping data from the OSS, the BSS, the OKRs everywhere >> Everywhere. >> into Snowflake? >> Scheduling systems, you name it. If you can think of what drives our retail and centers and online, all that data, scheduling system, chat data, call center data, call detail data, all of that enters into this common infrastructure to manage the business on a day in and day out basis. >> How are the roles and the skill sets changing? 'Cause you're doing a lot less ETL, you're doing a lot less moving of data around. There were guys that were probably really good at that. I used to joke in the, when I was in the storage world, like if your job is bandaging lungs, you need to look for a new job, right? So, and they did and people move on. So, are you able to sort of redeploy those assets, and those people, those human resources? >> These folks are highly skilled. And we were talking about earlier, SQL hasn't gone away. Relational databases are not going away. And that's one thing that's made this migration excellent, they're just transitioning their skills. Experts in legacy systems are now rapidly becoming experts on the Snowflake side. And it has not been that hard a transition. There are certainly nuances, things that don't operate as well in the cloud environment that we have to learn and optimize. But we're making that transition. >> Dave: So just, >> Please. >> within the Chief Data Office we have a couple of missions, and Roddy is a great partner and an example of how it works. We try to bring the data for democratization, so that we have one interface, now hopefully know we just have a logical connection back to these Snowflake instances that we connect. But we're providing that governance and cleansing, and if there's a business rule at the enterprise level, we provide it. But the goal at CDO is to make sure that business units like Roddy or marketing or finance, that they can come to a platform that's reliable, robust, and self-service. I don't want to be in his way. So I feel like I'm providing a sub-level of platform, that he can come to and anybody can come to, and utilize, that they're not having to go back and undo what's in Salesforce, or ServiceNow, or in our billers. So, I'm sort of that layer. And then making sure that that ecosystem is robust enough for him to use. >> And that self-service infrastructure is predominantly through the Azure Cloud, correct? >> Dave: Absolutely. >> And you work on other clouds, but it's predominantly through Azure? >> We're predominantly in Azure, yeah. >> Dave: That's the first-party citizen? >> Yeah. >> Okay, I like to think in terms sometimes of data products, and I know you've mentioned upfront, you're Gold standard or Platinum standard, you're very careful about personal information. >> Dave: Yeah. >> So you're not trying to sell, I'm an AT&T customer, you're not trying to sell my data, and make money off of my data. So the value prop and the business case for Snowflake is it's simpler. You do things faster, you're in the cloud, lower cost, et cetera. But I presume you're also in the business, AT&T, of making offers and creating packages for customers. I look at those as data products, 'cause it's not a, I mean, yeah, there's a physical phone, but there's data products behind it. So- >> It ultimately is, but not everybody always sees it that way. Data reporting often can be an afterthought. And we're making it more on the forefront now. >> Yeah, so I like to think in terms of data products, I mean even if the financial services business, it's a data business. So, if we can think about that sort of metaphor, do you see yourselves as data product builders? Do you have that, do you think about building products in that regard? >> Within the Chief Data Office, we have a data product team, >> Mm-hmm. >> and by the way, I wouldn't be disingenuous if I said, oh, we're very mature in this, but no, it's where we're going, and it's somewhat of a journey, but I've got a peer, and their whole job is to go from, especially as we migrate from cloud, if Roddy or some other group was using tables three, four and five and joining them together, it's like, "Well look, this is an offer for data product, so let's combine these and put it up in the cloud, and here's the offer data set product, or here's the opportunity data product," and it's a journey. We're on the way, but we have dedicated staff and time to do this. >> I think one of the hardest parts about that is the organizational aspects of it. Like who owns the data now, right? It used to be owned by the techies, and increasingly the business lines want to have access, you're providing self-service. So there's a discussion about, "Okay, what is a data product? Who's responsible for that data product? Is it in my P&L or your P&L? Somebody's got to sign up for that number." So, it sounds like those discussions are taking place. >> They are. And, we feel like we're more the, and CDO at least, we feel more, we're like the guardians, and the shepherds, but not the owners. I mean, we have a role in it all, but he owns his metrics. >> Yeah, and even from our perspective, we see ourselves as an enabler of making whatever AT&T wants to make happen in terms of the key products and officers' trade-in offers, trade-in programs, all that requires this data infrastructure, and managing reps and agents, and what they do from a channel performance perspective. We still ourselves see ourselves as key enablers of that. And we've got to be flexible, and respond quickly to the business. >> I always had empathy for the data engineer, and he or she had to service all these different lines of business with no business context. >> Yeah. >> Like the business knows good data from bad data, and then they just pound that poor individual, and they're like, "Okay, I'm doing my best. It's just ones and zeros to me." So, it sounds like that's, you're on that path. >> Yeah absolutely, and I think, we do have refined, getting more and more refined owners of, since Snowflake enables these golden source data, everybody sees me and my organization, channel performance data, go to Roddy's team, we have a great team, and we go to Dave in terms of making it all happen from a data infrastructure perspective. So we, do have a lot more refined, "This is where you go for the golden source, this is where it is, this is who owns it. If you want to launch this product and services, and you want to manage reps with it, that's the place you-" >> It's a strong story. So Chief Data Office doesn't own the data per se, but it's your responsibility to provide the self-service infrastructure, and make sure it's governed properly, and in as automated way as possible. >> Well, yeah, absolutely. And let me tell you more, everybody talks about single version of the truth, one instance of the data, but there's context to that, that we are taking, trying to take advantage of that as we do data products is, what's the use case here? So we may have an entity of Roddy as a prospective customer, and we may have a entity of Roddy as a customer, high-value customer over here, which may have a different set of mix of data and all, but as a data product, we can then create those for those specific use cases. Still point to the same data, but build it in different constructs. One for marketing, one for sales, one for finance. By the way, that's where your data engineers are struggling. >> Yeah, yeah, of course. So how do I serve all these folks, and really have the context-common story in telco, >> Absolutely. >> or are these guys ahead of the curve a little bit? Or where would you put them? >> I think they're definitely moving a lot faster than the industry is generally. I think the enabling technologies, like for instance, having that single copy of data that everybody sees, a single pane of glass, right, that's definitely something that everybody wants to get to. Not many people are there. I think, what AT&T's doing, is most definitely a little bit further ahead than the industry generally. And I think the successes that are coming out of that, and the learning experiences are starting to generate momentum within AT&T. So I think, it's not just about the product, and having a product now that gives you a single copy of data. It's about the experiences, right? And now, how the teams are getting trained, domains like network engineering for instance. They typically haven't been a part of data discussions, because they've got a lot of data, but they're focused on the infrastructure. >> Mm. >> So, by going ahead and deploying this platform, for platform's purpose, right, and the business value, that's one thing, but also to start bringing, getting that experience, and bringing new experience in to help other groups that traditionally hadn't been data-centric, that's also a huge step ahead, right? So you need to enable those groups. >> A big complaint of course we hear at MWC from carriers is, "The over-the-top guys are killing us. They're riding on our networks, et cetera, et cetera. They have all the data, they have all the client relationships." Do you see your client relationships changing as a result of sort of your data culture evolving? >> Yes, I'm not sure I can- >> It's a loaded question, I know. >> Yeah, and then I, so, we want to start embedding as much into our network on the proprietary value that we have, so we can start getting into that OTT play, us as any other carrier, we have distinct advantages of what we can do at the edge, and we just need to start exploiting those. But you know, 'cause whether it's location or whatnot, so we got to eat into that. Historically, the network is where we make our money in, and we stack the services on top of it. It used to be *69. >> Dave: Yeah. >> If anybody remembers that. >> Dave: Yeah, of course. (Dave laughs) >> But you know, it was stacked on top of our network. Then we stack another product on top of it. It'll be in the edge where we start providing distinct values to other partners as we- >> I mean, it's a great business that you're in. I mean, if they're really good at connectivity. >> Dave: Yeah. >> And so, it sounds like it's still to be determined >> Dave: Yeah. >> where you can go with this. You have to be super careful with private and for personal information. >> Dave: Yep. >> Yeah, but the opportunities are enormous. >> There's a lot. >> Yeah, particularly at the edge, looking at, private networks are just an amazing opportunity. Factories and name it, hospital, remote hospitals, remote locations. I mean- >> Dave: Connected cars. >> Connected cars are really interesting, right? I mean, if you start communicating car to car, and actually drive that, (Dave laughs) I mean that's, now we're getting to visit Xen Fault Tolerance people. This is it. >> Dave: That's not, let's hold the traffic. >> Doesn't scare me as much as we actually learn. (all laugh) >> So how's the show been for you guys? >> Dave: Awesome. >> What're your big takeaways from- >> Tremendous experience. I mean, someone who doesn't go outside the United States much, I'm a homebody. The whole experience, the whole trip, city, Mobile World Congress, the technologies that are out here, it's been a blast. >> Anything, top two things you learned, advice you'd give to others, your colleagues out in general? >> In general, we talked a lot about technologies today, and we talked a lot about data, but I'm going to tell you what, the accelerator that you cannot change, is the relationship that we have. So when the tech and the business can work together toward a common goal, and it's a partnership, you get things done. So, I don't know how many CDOs or CIOs or CEOs are out there, but this connection is what accelerates and makes it work. >> And that is our audience Dave. I mean, it's all about that alignment. So guys, I really appreciate you coming in and sharing your story in "theCUBE." Great stuff. >> Thank you. >> Thanks a lot. >> All right, thanks everybody. Thank you for watching. I'll be right back with Dave Nicholson. Day four SiliconANGLE's coverage of MWC '23. You're watching "theCUBE." (gentle music)

(gentle pulsating music) >> Narrator: TheCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (light airy music) >> Good evening from Fira, Barcelona in Spain. It's Lisa Martin and Dave Vellante. We are covering with theCUBE MWC '23. This is day three. Three full days, almost, of coverage we've given you. And don't worry, we've got a great conversation next, and another day tomorrow. We're going to be talking with Singtel and Dell next about 5G network slicing. Sexy stuff. Please welcome Dennis Wong, VP Enterprise 5G and Platform from Singtel. And Douglas Lieberman is back with us. Our alumni, Global Senior Director, GTM and Co-Creation Services, Telecom Systems Business at Dell. Welcome, guys. Great to have you. >> Thank you very much. >> Thanks for having us. >> So Dennis, go ahead and start with you. Talk to the audience about Singtel. You've got a unique insight into some of the challenges that 5G brings and the opportunities. What is Singtel seeing there? >> I think from a Singtel perspective, I think 5G technology brings about a new era of opportunities for all the enterprises, you know, from big to small. I think that's one thing that we are aiming to do. How do we put technology together? And that's why I think that 5G brings about a lot more capabilities, a lot more parameters that, you know, for the new technology, new devices, new services that we can explore. I mean, we are giving ourself a new opportunity to try something that's better than Wi-Fi, that is better 4G. So I think that's something very exciting for me. >> What are some of the challenges that you see that are, that you look to partners like Dell to help wipe off the table? >> I think one of the things that Dell has been doing very closely with us, I think in terms of the network technology, in terms of the RAN, in terms of the, you know, kind of virtualization, in terms of marketplace, in terms of ecosystem, they are all over the place. So I think for them, they are not looking at just hardware, they are looking at how to support us as a whole ecosystem to work things together. >> You know, it's interesting because it's maybe an overused term, but everyone talks about 5G being the enterprise G. And really, what's interesting about 5G, and where Dell is really able to add value in working with partners like Singtel, is the disaggregation of 5G and the open side of it, and the ability to take different workloads and customize them because of the fact that the whole packet core and the CU and the DU and that architecture is not locked into a single proprietary architecture, allows for customization and injection of workloads, and allows enterprises to really tune the network to what their workloads need to be. >> So I wonder, Dennis, can you take us through the anatomy of a 5G deployment? How does it work? Do you start with a sort of greenfield, sort of test bed? How do you connect it to your 4G networks? Take us through the process. >> Maybe I will go through from a customer lens. What does the customer think, and what does the customer feels about when we approach them for 5G? I think for most of the customers who are thinking about 5G, they are usually already having some kind of a services that's running on the current technology. Could be 4G, could be Wi-Fi. And one very typical example that I can share with you is that one of the customers, he was saying that, "I'm having Wi-Fi already. Can you prove to me that 5G is better?" So, what we did was that we actually rolled out our, this little proprietary 5G in the box. We call it 5G GENIE. GENIE stands for Generating Instant Experience. You know, very interesting name. We pushed that to the customer place. Within 30 minutes, he set up a 5G connectivity in his area, and he tested his performance of his Wi-Fi with the GENIE on the spot. And immediately, wow, he see that there's a lot of difference in the performance. Now, so the first part, is really about getting the customer to feel that, why 5G is truly better. Let them experience it. Then after which, we went through with them, because of this performance, what does it do to your business? From a productivity perspective, security perspective, safety perspective. And they kind of look at it and say, "Wow." that is where the ROI comes from. Then after which, then is where I think, you know, where Dave says, you know, he comes in whereby then, we will design, if it's a factory, we are to design the coverage in the factory because robots are moving. You want to ensure that every part of them, of their factories have the coverage. So we are to design it, we are to build it, put in all the controls and put in all the devices. And then after which, you know, then all things will go. And of course, from a customer perspective, they will still need to run the application. We need to check that the performance is, you know, up to the mark. So I think in all, the 5G journey is not really just about putting the network and, "Here, customer, let's use it." There's a lot of conviction, there's a lot of testing, there's a lot of what we call trial and error with the customer. Yeah. >> So thank you for that explanation. So that's there, we're going to make a business case, and they're going to see immediate performance improvements. Then, I presume they're going to start building new applications on top. And then maybe that'll negatively affect the performance, but that's okay. It's like we were talking about the other day, there's so much data pumping, you get equivalent performance, but so much more capability. So how are you guys thinking about that ultimate layer, where that value is, the application, the workloads, that are going to be new to these networks? >> Well, let's, you know, we can take a step back and talk about, for example, the use case he just talked about, which was in, you know, autonomous vehicles or robots inside a factory. It's not that it's just more performance. It's reliable performance and consistent performance. Because the difference with a cellular solution, a mobile solution, a 5G solution, than a Wi-Fi, is the guaranteed spectrum and the isolated spectrum and the lack of competition for that space. I mean, I tell people this all the time, and you can see it right now. If you were to open your phone and look at all the Wi-Fi hotspots that exist right here, there is an enormous amount of contention for the exact same spectrum and we're all competing with each other. >> Dave: I can't get into the network. >> Right, and so the more people that walk past us in this cube, the more that there's going to be interference. And so the performance is not guaranteed. And if you have an automated factory, if you have machines that are moving around a factory, if you have robots that need to work together, you can't afford for it to be great one minute, and lousy the next minute. You need consistent high performance. And that's where these 5G networks and private 5G networks are really, really important. 'Cause it's not just about faster. Sometimes it's not all about can I get it there faster? I want it faster, but reliably and consistently, and make sure I get the same experience every time, so that I can then build more intricate and complicated applications. If you have a warehouse that's got autonomous robots, the closer I can have those robots get to each other, means the more packages I can move, or the more welds I can make, or the more machine parts I can get out the door because I don't have to build into the, "Oh my God, I lost Wi-Fi connectivity for 10 seconds," and I got, "And everything stops, until the connectivity comes back and they can resume." >> And anybody would choose consistent, predictable performance over spiky performance. >> Doug: Right. >> And you're saying the technology, you're able to better leverage the spectrum, isolate the spectrum for that specific use case. That is a technology enabler. >> Dennis: Maybe I can also give you another perspective. Together with the 5G technology is where the multi-edge computing comes into place. And that's where I think one of the things that we work very closely with Dell as well. Because that is very important. With that compute at the edge, means that your latency is low. And, like what you said, it's not just low latency, it's consistently low latency. Today, let's say in Singapore, Singapore is a very small city. You can travel from one end of the city to the other end in one and a half hour, and that's it. Singapore is so- >> If there's no traffic. >> And if there's no traffic. (all laugh) Now, so everyone was saying, "Singapore is such a small city, why would you need a edge?" So I explained to them, we did a test from a cloud gaming perspective. As we use 4G over the public cloud, it's true that you can get about 10, 15, 20 milliseconds, you know, on a good day, but it's, on average, it's about 15, 20 milliseconds. However, you will find that there are times, whereby it'll spike to 150, spike to 90, spike to 200. So you can see that it's not just about low latency, it's about consistent low latency. So that's where I think 5G and MEC come as a good pair to make sure that, you know, the performance of our, for those factories or what, you know, kind of Doug has mentioned, the high performance, you know, synchronized services is very important. Beside packing the, you know, the drones, or the robots who go close together, you want it to be synchronized. And you know, if you've seen some of those robots that work together, it's almost synchronized. That is the one thing that, our dreams that we going to make sure that we going to achieve, yeah. >> And then, of course, on top of all that, is security, which is really, really important on all these. I mean the vulnerabilities of Wi-Fi are well known. There is a hundred different tools that you can download for free to test the security of any Wi-Fi network. So there's- >> Dave: I got my VPN and it won't let me on the network. >> Right, exactly. (all laugh) You know, so the benefit of a 5G solution, a 4G solution, is the added layer of security. I'm not saying that it's perfect, you know, there are obviously ways to get around those as well, but every additional layer of security is one less attack factor that you have to worry about every single day. >> So Dennis, you're pro on the 5G adoption journey. You both have talked about the ostensible benefits there and then the capabilities. I want to understand, how is Dell actually helping, under the covers, Singtel, deliver this connectivity and this consistency and the reliability that your customers expect? >> Yeah. I think, you know, having all these services together, I think, other than just what we call the 5G connectivity, it's like what you mentioned about the RAN, the disaggregated kind of services, I think that gives us a lot of opportunity in terms of flexibility, in terms, of course. But I think one of the things that we also work closely together is about new technology. As I've mentioned also that, you know, the marketplace or the partners that Dell brings, that's very, very important for us. And then for me, I think that, if I look at it again from the customer lens again, right? Having the kind of right equipment, which we are working together with Dell, is important, but I think having the right ecosystem that use the equipment, is even more important. I will give you a very simple example. For any organization, for any services that you need to deploy, let's choose a SMB. You'll realize that, if I want to deploy an application in my office, there's a few things you need to consider. Networks, which could be provided by 5G, right? Then you talk about the public cloud. Then you talk about the, what we call the public cloud and you talk about the edge. Now, in order for you to deploy this, you'll realize that every one of them could be orchestrated and synchronized. And then, as well, Doug has mentioned, after you implemented three of them, you've still got to consider security across them. >> Lisa: Yeah, yeah. >> So what happens there for us, what we want to do is that, we actually build a platform that actually sits on top of all this. This platform actually controls the 5G network, the MEC, as well as the, what we call the public all together. And on top, sitting on top of that is all the applications. Why so? Because again, anytime you have an application, you know that you have to make sure that the VMs works, the hypervisor works, you know, connectivity works, the compatibility works. So, when we build this platform, we put all the ecosystem on board and then it makes it like, the customer can have a one stop shop, look at the equipment, look at the, what we call the equipment, look at the networks, look at the, you know, the cloud, the IaaS as well as the application, it works. And so, working together with Dell, we actually come up and look at some solution that's fit for the market. One of the opportunity that we are looking together with this Dell is in Singapore. How do we actually ship a really packaged bundle to SMEs that has a Dell equipment, our 5G network, plus the platform product ecosystem, that can ship to any restaurant around? So that, you know, we are thinking out loud. Like for example, as you move into the restaurant, you know, we always say that, please scan your barcode on the table for the menu. >> Lisa: Yeah. >> You can just go in, and by facial recognition, knowing that you are not a staff. So it's a reverse privacy. And then after that, push, you know, the menu to your phone directly. And so, therefore, it cuts again the stuff of me trying to scan the menu or waiting for it to load. And because with the on-prem equipment from Dell, let's say for example, there's things is pushed to the phone instantly. You know, sometimes we know that, when some of this goes to the public web or public cloud, and by the time it loads the menu, you are just waiting to avoid the load. So you can see that all these become a experience for the SMEs and the restaurant's staff. So I think these are some of these great use cases that we can foresee in the future. >> And I think, you know, something you just said is really a key part, right? As technologists, sometimes we get wrapped around the technology, and we forget about the fact that it's all about the outcome. To the enterprise, they're looking at a workload. They have a very specific thing they want to accomplish. And all this stuff, private 5G, and edge, and cloud, they're all really irrelevant. They're just means to get to what their outcome that they want to be is. And when we look at them atomically, and as independent little units, we end up with sprawl, and honestly, enterprises are telling us more and more and more, "I don't want that. I don't want a science project. I don't want to be responsible for figuring out how all these things are going to play together and have one rack of equipment for my network, and one rack of equipment for my private 5G, and another rack of equipment for my edge cloud and another rack of equipment for the MEC." And you start to get data centers inside of a pizza shop where there's no space to put a data center, right? And so the partnership we have with Singtel, and exactly what Dennis was just talking about, is how do we take all of those and start realizing that with virtualization and containerization and the open architecture that exists with function virtualization in networking today, in private 5G. We're able to utilize a common infrastructure stack, a common platform to be able to give you all those functions to run the 5G, to run your core applications, to run the MEC, to do all those things, so that we're minimizing the footprint, but also minimizing the complexity. And that's really the point. >> So how mature are we today? Where are we? When can we expect deployments? You know, are there any sort of early case examples you can share? >> Yeah, like I said, you know, in Singapore itself, we have already saw a little bit of success. Especially in Singapore, we have 5G SA already. So I think one of the few things that like I mentioned, some of these use cases that we did. So the company that I talked earlier about is a factory. They took the 5G GENIE, went there, and tested against the Wi-Fi, agree with it. They say, "Let's deploy." They have deployed it now, and it's running. So it's using the 5G for safety, you know, and safety inspection and remote assistance, for training, et cetera. We're using the VR goggles. So I think that's really a live use case. The other live use case is that in Singapore, one of the, you know, kind of automotive manufacturing plants is actually using the AGV that's controlled by our 5G, that's moving around in the factory in a very, what we call random manner. In a way that, in the past, whereby you would never conceive the automotive factories that is going to go on conveyor belts. But now, the AGV is moving as in where at in the ad hoc manner, yeah. >> Yeah, I mean we've got solutions. We've implemented with customers for mining, for example. For the autonomous vehicles in a mine where the, you know, after the mine explosion goes off and you got to gather the minerals and the ores, there's a lot of time that you have to wait before humans can go in. But with a 5G solution, we've been able to enable autonomous vehicles to go in there and start the process of collecting that ore without waiting for the humans, substantially improving safety, security, and the output and revenue of those mines. >> Dave: No, no canary necessary. (Dennis laughs) Is that correct that this capability is not really going to cannibalize Wi-Fi, right? It's going to go into use cases, or will it? Are there situations that overlap, where customers have sort of on the edge, no pun intended, tried to use Wi-Fi and then this will cannibalize some piece of the market? >> Look, there's a Venn diagram somewhere, right? (Lisa and Dennis chuckle) And at the end of the day, no one who's being honest is going to say that 5G is going to replace Wi-Fi, right? >> Yeah, yeah, sure. >> There are, and there's a lot of reasons for that. You know, challenges in adding new devices, you know, if you go to a store, and you want to get on their Wi-Fi, you don't want to necessarily add a new SIM to your phone. So there are places where Wi-Fi is still going to remain a very powerful long-term solution that's not going anywhere, especially at the moment because the cost of Wi-Fi, you know, the chips for Wi-Fi are pennies a piece to put in devices. So we're a long way away from 5G being at the same monetary scale as Wi-Fi. But, there are a lot of use cases where Wi-Fi is simply doesn't work. I talked about that mining solution, Wi-Fi doesn't work in a mine. It's got the wrong physics properties, it's got the wrong distance limitations, there's all sorts of problems. And so, what 5G has opened up, is where in the past, people tried to make Wi-Fi work and either gave up and ran wired, or just dealt with constant problems, like all their machines shutting down simultaneously. 5G is enabling them to now have a real solution that works. So it's carving out a niche for itself. In some places it's replacing Wi-Fi without a doubt 'cause it is a better solution. But there are some use cases that are going to remain Wi-Fi for a long time. >> And how flexible and mobile can that solution be? 'Cause we can't use Wi-Fi here. (Dennis chuckles) We have to use a hard line. >> Yep. >> Right? So, could we use 5G, our own private network on theCUBE? Or is it because we're going too many places? It's just just too complicated for us? >> That's where it comes from. >> Stick with fixed lines. >> That's where the next technology of 5G come from. >> Yeah. >> Slicing. >> Talk about that. >> You see that, you know, somebody ask me, "Why would somebody need slicing?" Then I'll ask you, "That if you are in US, or in any country in the world, there's always two way. You can use a highway and you pay toll. Or you use your small roads. Exactly, why do you have a highway, that you have to pay toll?" There is a highway, there's a path, there's a slice. So for operators, we can always say that based on your mission criticality, based on the speed you want, based on the kind of urgency you need, our works give you a slice, and that you have to pay a premium for it. So similarly, would be that 5G is going to be available here, and say that Cube will purchase a slice from Californica. And say that for Cube, this is your 5G, you have a freeway, green way, it's highly possible. >> Believe me, we're paying a premium for hard lines at Mobile World Congress or MWC. (all laugh) >> And to that point, right, you know, and those slicing gives you the opportunity to do profiling and, you know, setting up. When I say profiling, you know, different devices and different customers getting different metrics on how they use that network. So some of them will get a superhighway, some of them will get a medium size highway, somebody- >> Dennis: Somebody getting a secured highway. >> Right, so a more secure highway. So, there's a lot more flexibility with 5G, and that's why I said, you know, there's a lot of use cases, where it will replace Wi-Fi, and it will be very powerful. And that's the places where we're really seeing the adoption really taking off. >> You guys have done a great job explaining 5G, really. Why you're pro 5G, the opportunities of the use cases. Thank you so much for joining us today. >> Dennis: Thank you, Lisa. >> Also talking about what Dell and Singtel are doing together. I imagine the journey probably has just begun, but you've made tremendous amount of progress so far. It's a great use case. Thank you for sharing it with us today. >> Thank you very much. >> Thank you. Thank you, Dave. Thank you, Lisa. >> All right, our pleasure. For our guests and for Dave Vellante, I'm Lisa Martin. You're watching theCUBE, live at MWC '23 from Barcelona, Spain. Stick around. Dave comes up with a very cool wrap, after this. (light airy music)

>> theCUBE's live coverage is made possible by funding from Dell Technologies: "Creating technologies that drive human progress." >> Good late afternoon from Barcelona, Spain at the Theater of Barcelona. It's Lisa Martin and Dave Nicholson of "theCUBE" covering MWC23. This is our third day of continuous wall-to-wall coverage on theCUBE. And you know we're going to be here tomorrow as well. We've been having some amazing conversations about the ecosystem. And we're going to continue those conversations next. Honore Labourdette is here, the VP global partner, Ecosystem Success Team, Telco Media and Entertainment at Red Hat. And Tony Jeffries joins us as well, a Senior Director of Product Management, Telecom Systems Business at Dell. Welcome to the theCUBE. >> Thank you. >> Thank you. >> Great to have both of you here. So we're going to be talking about the evolution of the telecom stack. We've been talking a lot about disaggregation the last couple of days. Honore, starting with you, talk about the evolution of the telecom stock. You were saying before we went live this is your 15th at least MWC. So you've seen a lot of evolution, but what are some of the things you're seeing right now? >> Well, I think the interesting thing about disaggregation, which is a key topic, right? 'Cause it's so relative to 5G and the 5G core and the benefits and the features of 5G core around disaggregation. But one thing we have to remember, when you disaggregate, you separate things. You have to bring those things back together again in a different way. And that's predominantly what we're doing in our partnership with Dell, is we're bringing those disaggregated components back together in a cohesive way that takes advantage of the new technology, at the same time taking out the complexity and making it easier for our Telco customers to deploy and to scale and to get much more, accelerate the time to revenue. So the trend now is, what we're seeing is two things I would say. One is how do we solve for the complexity with the disaggregation? And how do we leverage the ecosystem as a partner in order to help solve for some of those challenges? >> Tony, jump on in, talk about what you guys announced last week, Dell and Red Hat, and how it's addressing the complexities that Honore was saying, "Hey, they're there." >> Yeah. You know, our customers, our operators are saying, "Hey, I want disaggregation." "I want competition in the market." But at the same time who's going to support all this disaggregation, right? And so at the end of the day, there's going to be an operator that's going to have to figure this out. They're going to have an SLA that they're going to have to meet. And so they're going to want to go with a best-in-class partner with Red Hat and Dell, in terms of our infrastructure and their software together as one combined engineered system. And that's what we call a Dell Telecom infrastructure block for Red Hat. And so at the end of the day, things may go wrong, and if they do, who are they going to call for that support? And that's also really a key element of an engineered system, is this experience that they get both with Red Hat and with Dell together supporting the customer as one. Which is really important to solve this disaggregated problem that can arise from a disaggregated open network situation, yeah. >> So what is the market, the go to market motion look like? People have loyalties in the IT space to technologies that they've embraced and been successful with for years and years. So you have folks in the marketplace who are diehard, you know, dyed red, Red Hat folks. Is it primarily a pull from them? How does that work? How do you approach that to your, what are your end user joint customers? What does that look like from your perspective? >> Sure, well, interestingly enough both Red Hat and Dell have been in the marketplace for a very long time, right? So we do have the brand with those Telco customers for these solutions. What we're seeing with this solution is, it's an emerging market. It's an emerging market for a new technology. So there's an opportunity for both Red Hat and Dell together to leverage our brands with those customers with no friction in the marketplace as we go to market together. So our field sales teams will be motivated to, you know, take advantage of the solution for their customers, as will the Dell team. And I'll let Tony speak to the Dell, go to market. >> Yeah. You know, so we really co-sell together, right? We're the key partners. Dell will end up fulfilling that order, right? We send these engineered systems through our factories and we send that out either directly to a customer or to a OTEL lab, like an intermediate lab where we can further refine and customize that offer for that particular customer. And so we got a lot of options there, but we're essentially co-selling. And Dell is fulfilling that from an infrastructure perspective, putting Red Hat software on top and the licensing for that support. So it's a really good mix. >> And I think, if I may, one of the key differentiators is the actual capabilities that we're bringing together inside of this pre-integrated solution. So it includes the Red Hat OpenShift which is the container software, but we also add our advanced cluster management as well as our Ansible automation. And then Dell adds their orchestration capability along with the features and functionalities of the platform. And we put that together and we offer capability, remote automation orchestration and management capabilities that again reduces the operating expense, reduces the complexity, allows for easy scale. So it's, you know, certainly it's all about the partnership but it's also the capabilities of the combined technology. >> I was just going to ask about some of the numbers, and you mentioned some of them. Reduction of TCO I imagine is also a big capability that this solution enables besides reducing OpEx. Talk about the TCO reduction. 'Cause I know there's some numbers there that Dell and Red Hat have already delivered to the market. >> Yeah. You know, so these infrastructure blocks are designed specifically for Core, or for RAN, or for the Edge. We're starting out initially in the Core, but we've done some market research with a company called ACG. And ACG has looked at day zero, day one and day two TCO, FTE hours saved. And we're looking at over 40 to 50% TCO savings over you know, five year period, which is quite significant in terms of cost savings at a TCO level. But also we have a lot of numbers around power consumption and savings around power consumption. But also just that experience for our operator that says, hey, I'm going to go to one company to get the best in class from Red Hat and Dell together. That saves a lot of time in procurement and that entire ordering process as well. So you get a lot of savings that aren't exactly seen in the FTE hours around TCO, but just in that overall experience by talking to one company to get the best of both from both Red Hat and Dell together. >> I think the comic book character Charlie Brown once said, "The most discouraging thing in the world is having a lot of potential." (laughing) >> Right. >> And so when we talk about disaggregating and then reaggregating or reintegrating, that means choice. >> Tony: Yeah. >> How does an operator approach making that choice? Because, yeah, it sounds great. We have this integration lab and you have all these choices. Well, how do I decide, how does a person decide? This is a question for Honore from a Red Hat perspective, what's the secret sauce that you believe differentiates the Red Hat-infused stack versus some other assemblage of gear? >> Well, there's a couple of key characteristics, and the one that I think is most prevalent is that we're open, right? So "open" is in Red Hat's DNA because we're an open source technology company, and with that open source technology and that open platform, our customers can now add workloads. They have options to choose the workloads that they want to run on that open source platform. As they choose those workloads, they can be confident that those workloads have been certified and validated on our platform because we have a very robust ecosystem of ISVs that have already completed that process with open source, with Red Hat OpenShift. So then we take the Red Hat OpenShift and we put it on the Dell platform, which is market leader platform, right? Combine those two things, the customers can be confident that they can put those workloads on the combined platform that we're offering and that those workloads would run. So again, it goes back to making it simpler, making it easy to procure, easy to run workloads, easy to deploy, easy to operate. And all of that of course equates to saving time always equates to saving money. >> Yeah. Absolutely. >> Oh, I thought you wanted to continue. >> No, I think Honore sort of, she nailed it. You know, Red Hat is so dominant in 5G, and what they're doing in the market, especially in the Core and where we're going into the RAN, you know, next steps are to validate those workloads, those workload vendors on top of a stack. And the Red Hat leader in the Core is key, right? It's instant credibility in the core market. And so that's one of the reasons why we, Dell, want to partner with with Red Hat for the core market and beyond. We're going to be looking at not only Core but moving into RAN very soon. But then we do, we take that validated workload on top of that to optimize that workload and then be able to instantiate that in the core and the RAN. It's just a really streamlined, good experience for our operators. At the end of the day, we want happy customers in between our mutual customer base. And that's what you get whenever you do that combined stack together. >> Were operators, any operators, and you don't have to mention them by name, involved in the evolution of the infra blocks? I'm just curious how involved they were in helping to co-develop this. I imagine they were to some degree. >> Yeah, I could take that one. So, in doing so, yeah, we can't be myopic and just assume that we nailed it the first time, right? So yeah, we do work with partners all the way up and down the stack. A lot of our engineering work with Red Hat also brings in customer experience that is key to ensure that you're building and designing the right architecture for the Core. I would like to use the names, I don't know if I should, but a lot of those names are big names that are leaders in our industry. But yeah, their footprints, their fingerprints are all over those design best practices, those architectural designs that we build together. And then we further that by doing those validated workloads on top of that. So just to really prove the point that it's optimized for the Core, RAN, Edge kind of workload. >> And it's a huge added value for Red Hat to have a partner like Dell who can take all of those components, take the workload, take the Red Hat software, put it on the platform, and deliver that out to the customers. That's really, you know, a key part of the partnership and the value of the partnership because nobody really does that better than Dell. That center of excellence around delivery and support. >> Can you share any feedback from any of those nameless operators in terms of... I'm even kind of wondering what the catalyst was for the infra block. Was it operators saying, "Ah, we have these challenges here"? Was it the evolution of the Telco stack and Dell said, "We can come in with Red Hat and solve this problem"? And what's been some of their feedback? >> Yeah, it really comes down to what Honore said about, okay, you know, when we are looking at day zero, which is primarily your design, how much time savings can we do by creating that stack for them, right? We have industry experts designing that Core stack that's optimized for different levels of spectrum. When we do that we save a lot of time in terms of FTE hours for our architects, our operators, and then it goes into day one, right? Which is the deployment aspect for saving tons of hours for our operators by being able to deploy this. Speed to market is key. That ultimately ends up in, you know, faster time to revenue for our customers, right? So it's, when they see that we've already done the pre-work that they don't have to, that's what really resonates for them in terms of that, yeah. >> Honore, Lisa and I happen to be veterans of the Cloud native space, and what we heard from a lot of the folks in that ecosystem is that there is a massive hunger for developers to be able to deploy and manage and orchestrate environments that consist of Cloud native application infrastructure, microservices. >> Right. >> What we've heard here is that 5G equals Cloud native application stacks. Is that a fair assessment of the environment? And what are you seeing from a supply and demand for that kind of labor perspective? Is there still a hunger for those folks who develop in that space? >> Well, there is, because the very nature of an open source, Kubernetes-based container platform, which is what OpenShift is, the very nature of it is to open up that code so that developers can have access to the code to develop the workloads to the platform, right? And so, again, the combination of bringing together the Dell infrastructure with the Red Hat software, it doesn't change anything. The developer, the development community still has access to that same container platform to develop to, you know, Cloud native types of application. And you know, OpenShift is Red Hat's hybrid Cloud platform. So it runs on-prem, it runs in the public Cloud, it runs at the edge, it runs at the far edge. So any of the development community that's trying to develop Cloud native applications can develop it on this platform as they would if they were developing on an OpenShift platform in the public Cloud. >> So in "The Graduate", the advice to the graduate was, "Plastics." Plastics. As someone who has more children than I can remember, I forget how many kids I have. >> Four. >> That's right, I have four. That's right. (laughing) Three in college and grad school already at this point. Cloud native, I don't know. Kubernetes definitely a field that's going to, it's got some legs? >> Yes. >> Okay. So I can get 'em off my payroll quickly. >> Honore: Yes, yes. (laughing) >> Okay, good to know. Good to know. Any thoughts on that open Cloud native world? >> You know, there's so many changes that's going to happen in Kubernetes and services that you got to be able to update quickly. CICD, obviously the topic is huge. How quickly can we keep these systems up to date with new releases, changes? That's a great thing about an engineered system is that we do provide that lifecycle management for three to five years through this engagement with our customers. So we're constantly keeping them up with the latest and the greatest. >> David: Well do those customers have that expertise in-house, though? Do they have that now? Or is this a seismic cultural shift in those environments? >> Well, you know, they do have a lot of that experience, but it takes a lot of that time, and we're taking that off of their plate and putting that within us on our system, within our engineered system, and doing that automatically for them. And so they don't have to check in and try to understand what the release certification matrix is. Every quarter we're providing that to them. We're communicating out to the operator, telling them what's coming up latest and greatest, not only in terms of the software but the hardware and how to optimize it all together. That's the beauty of these systems. These are five year relationships with our operators that we're providing that lifecycle management end to end, for years to come. >> Lisa: So last question. You talked about joint GTM availability. When can operators get their hands on this? >> Yes. Yes. It's currently slated for early September release. >> Lisa: Awesome. So sometime this year? >> Yes. >> Well guys, thank you so much for talking with us today about Dell, Red Hat, what you're doing to really help evolve the telecom stack. We appreciate it. Next time come back with a customer, we can dig into it. That'd be fun. >> We sure will, absolutely. That may happen today actually, a little bit later. Not to let the cat out the bag, but good news. >> All right, well, geez, you're going to want to stick around. Thank you so much for your time. For our guests and for Dave Nicholson. This is Lisa Martin of theCUBE at MWC23 from Barcelona, Spain. We'll be back after a short break. (calm music)

>> And I'm here at Dell's Presence at MWC with vice president of marketing for telecom and Edge Computing, Aaron Chaisson. Aaron, how's it going? >> Doing great. How's it going today, Dave? >> It's going pretty well. Pretty excited about what you've got going here and I'm looking forward to getting the tour. You ready to take a closer look? >> Ready to do it. Let's go take a look! For us in the telecom ecosystem, it's really all about how we bring together the different players that are innovating across the industry to drive value for our CSP customers. So, it starts really, for us, at the ecosystem layer, bringing partners, bringing telecommunication providers, bringing (stutters) a bunch of different technologies together to innovate together to drive new value. So Paul, take us a little bit through what we're doing to- to develop and bring in these partnerships and develop our ecosystem. >> Uh, sure. Thank you Aaron. Uh, you know, one of the things that we've been focusing on, you know, Dell is really working with many players in the open telecom ecosystem. Network equipment providers, independent software vendors, and the communication service providers. And, you know, through our lines of business or open telecom ecosystem labs, what we want to do is bring 'em together into a community with the goal of really being able to accelerate open innovation and, uh, open solutions into the market. And that's what this community is really about, is being able to, you know, have those communications, develop those collaborations whether it's through, you know, sharing information online, having webinars dedicated to sharing Dell information, whether it's our next generation hardware portfolio we announced here at the show, our use case directory, our- how we're dealing with new service opportunities, but as well as the community to share, too, which I think is an exciting way for us to be able to, you know- what is the knowledge thing? As well as activities at other events that we have coming up. So really the key thing I think about, the- the open telecom ecosystem community, it's collaboration and accelerating the open industry forward. >> So- So Aaron, if I'm hearing this correctly you're saying that you can't just say, "Hey, we're open", and throw a bunch of parts in a box and have it work? >> No, we've got to work together to integrate these pieces to be able to deliver value, and, you know, we opened up a- (stutters) in our open ecosystem labs, we started a- a self-certification process a couple of months back. We've already had 13 partners go through that, we've got 16 more in the pipeline. Everything you see in this entire booth has been innovated and worked with partnerships from Intel to Microsoft to, uh, to (stutters) Wind River and Red Hat and others. You go all the way around the booth, everything here has partnerships at its core. And why don't we go to the next section here where we're going to be showing how we're pulling that all together in our open ecosystems labs to drive that innovation? >> So Aaron, you talked about the kinds of validation and testing that goes on, so that you can prove out an open stack to deliver the same kinds of reliability and performance and availability that we expect from a wireless network. But in the opens- in the open world, uh, what are we looking at here? >> Yeah absolutely. So one of the- one of the challenges to a very big, broad open ecosystem is the complexity of integrating, deploying, and managing these, especially at telecom scale. You're not talking about thousands of servers in one site, you're talking about one server in thousands of sites. So how do you deploy that predictable stack and then also manage that at scale? I'm going to show you two places where we're talkin' about that. So, this is actually representing an area that we've been innovating in recently around creating an integrated infrastructure and virtualization stack for the telecom industry. We've been doing this for years in IT with VxBlocks and VxRails and others. Here what you see is we got, uh, Dell hardware infrastructure, we've got, uh, an open platform for virtualization providers, in this case we've created an infrastructure block for Red Hat to be able to supply an infrastructure for core operations and Packet Cores for telecoms. On the other side of this, you can actually see what we're doing with Wind River to drive innovation around RAN and being able to simplify RAN- vRAN and O-RAN deployments. >> What does that virtualization look like? Are we talking about, uh, traditional virtual machines with OSs, or is this containerized cloud native? What does it look like? >> Yeah, it's actually both, so it can support, uh, virtual, uh-uh, software as well as containerized software, so we leverage the (indistinct) distributions for these to be able to deploy, you know, cloud native applications, be able to modernize how they're deploying these applications across the telecom network. So in this case with Red Hat, uh, (stutters) leveraging OpenShift in order to support containerized apps in your Packet Core environments. >> So what are- what are some of the kinds of things that you can do once you have infrastructure like this deployed? >> Yeah, I mean by- by partnering broadly across the ecosystem with VMware, with Red Hat, uh, with- with Wind River and with others, it gives them the ability to be able to deploy the right virtualization software in their network for the types of applications they're deploying. They might want to use Red Hat in their core, they may want to use Wind River in their RAM, they may want to use, uh, Microsoft or VMware for their- for their Edge workloads, and we allow them to be able to deploy all those, but centrally manage those with a common user interface and a common set of APIs. >> Okay, well I'm dying to understand the link between this and the Lego city that the viewers can't see, yet, but it's behind me. Let's take a look. >> So let's take a look at the Lego city that shows how we not deploy just one of these, but dozens or hundreds of these at scale across a cityscape. >> So Aaron, I know we're not in Copenhagen. What's all the Lego about? >> Yeah, so the Lego city here is to show- and, uh, really there's multiple points of Presence across an entire Metro area that we want to be able to manage if we're a telecom provider. We just talked about one infrastructure block. What if I wanted to deploy dozens of these across the city to be able to manage my network, to be able to manage, uh, uh- to be able to deploy private mobility potentially out into a customer enterprise environment, and be able to manage all of these, uh, very simply and easily from a common interface? >> So it's interesting. Now I think I understand why you are VP of marketing for both telecom and Edge. Just heard- just heard a lot about Edge and I can imagine a lot of internet of things, things, hooked up at that Edge. >> Yeah, so why don't we actually go over to another area? We're actually going to show you how one small microbrewery (stutters) in one of our cities nearby, uh, (stutters) my hometown in Massachusetts is actually using this technology to go from more of an analyzed- analog world to digitizing their business to be able to brew better beer. >> So Aaron, you bring me to a brewery. What do we have- what do we have going on here? >> Yeah, so, actually (stutters) about- about a year ago or so, I- I was able to get my team to come together finally after COVID to be able to meet each other and have a nice team event. One of those nights, we went out to dinner at a- at a brewery called "Exhibit 'A'" in Massachusetts, and they actually gave us a tour of their facilities and showed us how they actually go through the process of brewing beer. What we saw as we were going through it, interestingly, was that everything was analog. They literally had people with pen and paper walking around checking time and temperature and the process of brewing the beer, and they weren't asking for help, but we actually saw an opportunity where what we're doing to help businesses digitize what they're doing in their manufacturing floor can actually help them optimize how they build whatever product they're building, in this case it was beer. >> Hey Warren, good to meet you! What do we have goin' on? >> Yeah, it's all right. So yeah, basically what we did is we took some of their assets in the, uh, brewery that were completely manually monitored. People were literally walking around the floor with clipboards, writing down values. And we censorized the asset, in this case fermentation tanks and we measured the, uh, pressure and the temperature, which in fermentation are very key to monitor those, because if they get out of range the entire batch of beer can go bad or you don't get the consistency from batch to batch if you don't tightly monitor those. So we censorized the fermentation tank, brought that into an industrial I/O network, and then brought that into a Dell gateway which is connected 5G up to the cloud, which then that data comes to a tablet or a phone, which they, rather than being out on the floor and monitor it, can look at this data remotely at any time. >> So I'm not sure the exact date, the first time we have evidence of beer being brewed by humanity... >> Yep. >> But I know it's thousands of years ago. So it's taken that long to get to the point where someone had to come along, namely Dell, to actually digitally transform the beer business. Is this sort of proof that if you can digitally transform this, you can digitally transform anything? >> Absolutely. You name it, anything that's being manufactured, sold, uh, uh, taken care of, (stutters) any business out there that's looking to be able to be modernize and deliver better service to their customers can benefit from technologies like this. >> So we've taken a look at the ecosystem, the way that you validate architectures, we've seen an example of that kind of open architecture. Now we've seen a real world use case. Do you want to take a look a little deeper under the covers and see what's powering all of this? >> We just this week announced a new line of servers that power Edge and RAN use cases, and I want to introduce Mike to kind of take us through what we've been working on and really what the power of what this providing. >> Hey Mike, welcome to theCube. >> Oh, glad- glad to be here. So, what I'd really like to talk about are the three new XR series servers that we just announced last week and we're showing here at Mobile World Congress. They are all short depth, ruggedized, uh, very environmentally tolerant, and able to withstand, you know, high temperatures, high humidities, and really be deployed to places where traditional data center servers just can't handle, you know, due to one fact or another, whether it's depth or the temperature. And so, the first one I'd like to show you is the XR7620. This is, uh, 450 millimeters deep, it's designed for, uh, high levels of acceleration so it can support up to 2-300 watt, uh, GPUs. But what I really want to show you over here, especially for Mobile World Congress, is our new XR8000. The XR8000 is based on Intel's latest Sapphire Rapids technology, and this is- happens to be one of the first, uh, EE boost processors that is out, and basically what it is (stutters) an embedded accelerator that makes, uh, the- the processing of vRAN loads very, uh, very efficient. And so they're actually projecting a, uh, 3x improvement, uh, of processing per watt over the previous generation of processors. This particular unit is also sledded. It's very much like, uh, today's traditional baseband unit, so it's something that is designed for low TCO and easy maintenance in the field. This is the frew. When anything fails, you'll pull one out, you pop a new one in, it comes back into service, and the- the, uh, you know, your radio is- is, uh, minimally disrupted. >> Yeah, would you describe this as quantitative and qualitative in terms of the kinds of performance gains that these underlying units are delivering to us? I mean, this really kind of changes the game, doesn't it? It's not just about more, is it about different also in terms of what we can do? >> Well we are (stutters) to his point, we are able to bring in new accelerator technologies. Not only are we doing it with the Intel, uh, uh, uh, of the vRAN boost technologies, but also (stutters) we can bring it, too, but there's another booth here where we're actually working with our own accelerator cards and other accelerator cards from our partners across the industry to be able to deliver the price and performance capabilities required by a vRAN or an O-RAN deployment in the network. So it's not- it's not just the chip technology, it's the integration and the innovation we're doing with others, as well as, of course, the unique power cooling capabilities that Dell provides in our servers that really makes these the most efficient way of being able to power a network. >> Any final thoughts recapping the whole picture here? >> Yeah, I mean I would just say if anybody's, uh, i- is still here in Mobile World Congress, wants to come and learn what we're doing, I only showed you a small section of the demos we've got here. We've got 13 demos across on 8th floor here. Uh, for those of you who want to talk to us (stutters) and have meetings with us, we've got 13 meeting rooms back there, over 500 costumer partner meetings this week, we've got some whisper suites for those of you who want to come and talk to us but we're innovating on going forward. So, you know, there's a lot that we're doing, we're really excited, there's a ton of passion at this event, and, uh, we're really excited about where the industry is going and our role in it. >> 'Preciate the tour, Aaron. Thanks Mike. >> Mike: Thank you! >> Well, for theCube... Again, Dave Nicholson here. Thanks for joining us on this tour of Dell's Presence here at MWC 2023.