Andriy Zhylenko & Roman Khalenkov, PortaOne | Cloud City Live 2021
(bright, upbeat music) >> Thank you, Adam, you're looking great in the studio. Those clouds going behind you in that beautiful blue sky. Okay. We're excited here at the Fira in Barcelona at Mobile World Congress 21. Yes, it's on. Yes, it's alive and I'd say it's pretty well. Andriy Zhylenko is here as the CEO of Porta One and Roman Khalenkov is joining us as well He's the Chief Commercial Officer of Porta One. Gents, great to see you. Thanks for coming on the Cube. >> Thank you very much for having us. >> You're very welcome. You guys are local Barcelonans now. That's awesome. You've came in from Russia. You had this great idea for a company. Tell us about Porta One. >> Well, Porta One exists for over 20 years and we focus on helping Telco operators to deliver services more efficiently or create something new by providing an open architecture platform. And we mostly focus on tier two and three operator. So, I think about us as this weapon they can use to fight the Goliath; the large telecom operators because they need flexibility and the ability to get there faster. >> I mean, I love that, right. And we're going to talk about the cloud is a key part of that because you're now giving the smaller operators the capabilities that the big guys have had but actually doing it a way that may be cleaner and more agile, it's cloud based, they can price differently. It's a whole new ball game, right? I mean, what are you seeing when you talk to customers? What's that? What's the initial conversation like? >> Well, people still, to some extent, are afraid of the cloud but we try to give them different options on premises or in the cloud. It's a software after all. >> Dave: What, what are they afraid of with the cloud? >> They're afraid of not having the full control and usually people are afraid of things, which they don't completely understand and I guess having us here helps them to overcome that fear. >> Well, we saw this with the traditional enterprise IT when we used to have financial services executives on the cube. 10 years ago, they go, we will never put our data in the cloud. It's never going to happen. It was financial services, one of the fastest growing and largest customer segments for the cloud. But you're focusing on, you say, the tier two and tier three, I would think they have a greater motivation, right? Because they see the opportunity to disrupt. Right? >> That's true. I see cloud and other technologies such as SDN as this great equalizer because now it doesn't matter that much how much of the fiber optics you have in the ground or how many base towers you have. The true advantage will come from your platform, from the application and the service you can create. And if there's a company, they can create a great service, if it's in the cloud, it can scale to millions of subscribers easily, they just to find that product market fit. >> And Roman, you've got almost 500 customers, I believe. >> Yes. All around the globe. >> Well, that's the interesting thing, you got like 90 customers or more and so, >> 90 countries >> 90 countries, I meant 500 customers in 90 countries. So you've got local laws, you've got local politics, public policy, different across those countries, you know, provenance etc. etc. How do you see - what's the spectrum like are they open to the tier two and tier three disrupting? I mean, I would imagine some countries are trying to protect, you know, their relationships with the big Telcos because it's such critical infrastructure. What's that spectrum look like? Paint a picture of that diversity. >> It all depends on the specific country. In some countries like South Africa, the market is totally liberalized. You want to become a Telco. Here you go. In other countries like China, for example, it's only for a very small group of national carriers. So we basically follow the lead of the customers. If there are an opportunity in the specific countries, they will pop up like mushrooms. If there is no market liberation, what can you do? >> Right. Okay. So now talk more about what you guys sell to these customers. You're talking about the BSS systems and what exactly am I buying from you? And how is that all working? >> We sell the ability to manage your subscribers, create new services, and then provision and deliver those services to a variety of network elements, equipment and through integrations, and through connections to various types of apps. And right now with the cloud move, I see this as an- it's a challenge and an opportunity at the same time. If Telco has existing infrastructure that's our chance to rethink the architecture and approach. Because if they just think we have a cloud, it's some kind of computer where I'm going to run the applications a bit cheaper, they're missing the point. We were born in Soviet Union and one of my treasures is the jokes from Soviet Union times is one of them is a lady writes to the Central Committee of Communist Party and she says, I work at the Moscow Teapot Factory. And I like my job, I like my colleagues, I'm employee of the month, but, what bothers me; I can never buy a teapot in my store. I go there but they never have teapots. Can you do something? And she receives a reply saying, well, we can not change the way how we distribute goods in the whole country but there's an exception that will allow you to take one part of teapot, bring it home, and you can assemble teapot for yourself. And then two months later, there's now a letter from the same lady saying, Dear comrades, I did as you told me and now in my backyard, I have an intercontinental ballistic missile SS20 but I still don't have a teapot. So you cannot replicate what already had to just bring it piece by piece into the cloud and expect it's going to be something different, it's going to be better. >> Dave: We call it the Lunar Landing Module, very complex. Okay! Let's talk about the move from and the journey from on-prem maybe through hybrid but to the cloud, ultimately, and it starts with the customer conversation. First of all, they got to be willing. Right? Okay. But what's that journey look like? What are the phases that we should- how should we think about that? >> Over the last 20 years we've been offering our platform on premises and usually with unlimited license. So, whatever you can squeeze out of your physical machines is all yours. We don't count that. And that was a pretty straightforward model because you own your servers. We give you the license to the product, and it's fully separated. In the cloud it's not possible by default. You will provide both the physical infrastructure and software infrastructure. So, we need to change that model and we need to explain to our customers first of all. The next step; no Telco is the same. So, they provide different set of services. They offer their products to different audiences of the end-users. So it can be hosted PPBX or IP Centrics environments. So, we would then price our platform based on the number of active seats or it can be a mobile operator, a full mobile network operator or virtual mobile operator MVNO, or even enabler MVNE. So in that case, we would price our platform based on number of active sims. Many manual customers prefer to diversify. They want to choose different models, serve different market segments and not only deliver voice, but also data, messaging, value added services. We have a huge customer in Brazil, for example, they don't have a single end-user customer because everything what they do is pure IOT. So how do we price the platform? Because the variety of business models is so huge. We use the idea of billable events. So any call, any message, any data session, subscription, or anything which can produce a rate-able file can counter against the capacity of what the customer uses. So it gives a full transparency for the customer and it's easy to predict the future costs >> And you're able to charge accordingly and transparently because you've written software to do that. >> Roman: Absolutely. >> Its in the cloud, I presume. And so, you're able to show your customers exactly what you're paying for and the seat in that instance is somebody who's creating those services or somebody who's administering those services, or it's a developer? >> It's an extension >> Somebody who's using the service. So the end user. >> Ah, right. Yeah, okay. >> And actually we use our own software to charge our customers for using our software. >> Okay so you eat your own dog food or drink your own champagne as people like to say, right? How about from an engineering standpoint? Going from on-prem to the cloud, how should we think about architecting that? What are some of the roadblocks that we potentially see? >> The biggest roadblock we see in the developing countries is data centers not being available yet. That customer in Brazil, they were like knocking on the doors of the data center >> 9: 00 AM when it just opened, because they've been waiting for so long. We have about 15 customers in South Africa. They still are waiting for proper cloud at the center to be open there. But that's just the question of time. We just have to wait a little bit and this will get improved. And then that's a big thing. that you have your data center, you have your cloud software, and then you have your existing operations. You have your systems. So how do you move there? And I'm a proponent of gradual migration and gradual movement because every Telco, if they were in business for at least a few years, they have accumulated the variety of different systems, legacy, different products, different departments. It's difficult to jump in the cloud in one jump. So let's build a ladder. And with our customers, we use a technology called Dual-Version with RADIUS. It's a gradual migration. You don't move it at once You first with the pilot batch of customers, observe them, then add more customers, add more customers, and you keep going until everybody's on the new version. And it helps tremendously with new technology, or just with different user experience, because maybe some things which were improved in our perspective from some users, they don't like the change or they need some adjustments. So we see a way to the cloud. It's starting the small steps and then get them to the cloud and the process doesn't start there because once you get to version one of Clio cloud software, it's going to be version two and version three and version four. So the first is a general change in the mentality of telco, all this constant gradual improvements. >> You call it radio? Gradual? >> Gradual. >> Okay, so, gradual migration. So when you do a migration and it's gradual what, do you create some kind of abstraction layer so they don't have to freeze everything, right? Or, maybe I do freeze it but I can still operate with the pieces that have moved. >> Exactly. >> So I'm not shutting down my business. >> No, no way. >> That's the problem with migrations, right? I got to, I got to freeze it. And then, so I say, forget it. I don't ever do a migration, but technology allows you to hide that. >> Right. Some freeze may be required because maybe you should not add a new product or change one, which is currently being immigrated. >> Right. >> But to try to minimize the amount of those freezes from a product catalog perspective and the amount of potential inconveniences for the end user while they be integrated. >> Let's talk about the business value. We know that before, we know what it's like, it's a hairball. You described that spaghetti code. It's slow. It's not transparent. It's expensive. What are you seeing in the after state with some of your tier two and tier three customers, in particular, the ones that are disrupting the Telcos, what do you see? Roman. >> It Brings value, first of all. Because the scalability is no longer an issue. Their ability to migrate, ability to update the system to the new releases is also, much more easier in the cloud. So, the industry's changing fast. The consumers are instantly moving from one preferred way of communicating to another. So the Telcos need to change as well, pretty rapidly. So we are trying to give them that set of tools so they are not being dragged behind by the changes. So update faster, scale faster, introduce new products faster, configure new subscription, and get more customers. >> And then that leads to compress time to monetization. >> Roman: Exactly >> Better customer satisfaction. If we talked in this industry about NPS and how it's so negative. Usually people talk about "my NPS is better than Apple's". When they, in this industry, it's like we need to improve the NPS. Unique approach. Okay! Guys, we're almost out of time. Andriy, I'll give you the last word, put a bow on Mobile World Congress 2021 and how poor to seize it. >> Well, I think it's very symbolic, this place we are in right now, it's a space which used to belong to a large telecom software vendor. And now there's a variety of smaller disruptive companies. And I think that's the future. So the days when Telco would shop for a single huge RFP to solve all of their problems, are gone for good. Because now with the cloud, with integration, with API, You, the Telcos, have the power to build what they need, peak the solutions to integrate and create something which will deliver value and allow them to have it (indistinct) >> Fantastic. We are tracking the transformation of Telco and it just coincides with the exit of the post isolation economy. We're really excited to be here in cloud city. Adam, back to you in the studio.
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is here as the CEO of Porta One You had this great idea for a company. and the ability to get there faster. the cloud is a key part of that or in the cloud. having the full control the tier two and tier three, the service you can create. And Roman, you've got almost are they open to the tier two in the specific countries, You're talking about the BSS systems We sell the ability to and the journey from and it's easy to predict the future costs software to do that. and the seat in that instance So the end user. And actually we use our own software the doors of the data center at the center to be open there. the pieces that have moved. That's the problem because maybe you should and the amount of potential in particular, the ones that So the Telcos need to change And then that leads to and how poor to seize it. peak the solutions to Adam, back to you in the studio.
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Blake Scholl, Boom Supersonic | AWS re:Invent 2020
>>From around the globe. It's the cube with digital coverage of AWS reinvent 2020 sponsored by Intel and AWS. >>Welcome back to the cubes coverage of AWS reinvent 2020 live I'm Lisa Martin. Really exciting topic coming up for you next, please. Welcome Blake shoulda, founder and CEO of boom supersonic Blake. It's great to have you on the program. Thank you for having me, Lisa, and your background gives me all the way with what we're going to talk about in the next few minutes or so, but supersonic flight has existed for quite a long time, like 50 or so years. I think those of us in certain generations remember the Concorde for example, but the technology to make it efficient and mainstream is only recently been approved by or accepted by regulators. Tell us a little bit about boom, your mission to make the world more accessible with supersonic commercial flight. Well, a supersonic flight has >> actually been around since 1949 when Chuck Yeager broke the speed barrier or sorry, the sound barrier. >>And as, as many of you know, he actually passed yesterday, uh, 97. So very, very sad to see one of the supersonic pioneers behind us. Uh, but, uh, but as I say goodbye to Jaeger, a new era of supersonic flight is here. And if you look at the history of progress and transportation, since the Dawn of the industrial revolution, uh, we used to make regular progress and speed. As we went from, uh, the horse to the iron horse, to the, the boats, to the, the early propeller airplanes that have the jet age. And what happened was every time we made transportation faster, instead of spending less time traveling, we actually spent more time traveling because there were more places to go, more people to meet. Uh, we haven't had a world war since the Dawn of the jet age. Uh, places like Hawaii have become, uh, a major tourist destination. >>Uh, but today, uh, today it's been 60 years since we've had a mainstream re uh, step forward and speed. So what we're doing here at boom is picking up where Concord left off building an aircraft that flies faster by factor to the, anything you can get a ticket on today. And yet is 75% more affordable than Concorde was. So we want to make Australia as accessible as a why yesterday. We want to enable you to cross the Atlantic, do business, be home in time, detect your kids into bed, or take a three-day business trip to Asia and let you do it in just 24 >> hours. I like the sound of all of that. Even getting on a plane right now in general. I think we all do so, so interesting that you, you want to make this more accessible. And I did see the news about Chuck Yeager last night. >>Um, designing though the first supersonic airliner overture, it's called in decades, as you said, this dates back 60 years, rolling it out goal is to roll it out in 2025 and flying more than 500 trans oceanic routes. Talk to me about how you're leveraging technology and AWS to help facilitate that. Right. Well, so one of the really fascinating things is the new generation of airplanes, uh, are getting born in the cloud and then they're going to go fly through actual clouds. And so there are, there are a bunch of revolutions in technology that have happened since Concord's time that are enabling what we're doing now, their breakthroughs and materials. We've gone from aluminum to carbon fiber they're breakthroughs and engines. We've gone from after burning turbo jets that are loud and inefficient to quiet, clean, efficient turbo fans. But one of the most interesting breakthroughs has been in a available to do design digitally and iteration digitally versus, uh, versus physically. >>So when conquer was designed as an example, they were only able to do about a dozen wind tunnel tests because they were so expensive. And so time consuming and on, uh, on our XP one aircraft, which is our prototype that rolled out in October. Um, uh, we did hundreds of iterations of the design in virtual wind tunnels, where we could spin up a, uh, a simulation and HPC cluster in AWS, often more than 500 cores. And then we'd have our airplanes flying through virtual wind tunnels, thousands of flights scenarios you can figure out which were the losers, which were the winners keep iterating on the winners. And you arrive at an aerodynamic design that is more efficient at high speed. We're going very safely, very quickly in a straight line, but also a very smooth controllable for safe takeoff and landing. And the part of the artist supersonic airplane design is to accomplish both of those things. One, one airplane, and, uh, being able to design in the cloud, the cloud allows us to start up to do what previously only governments and militaries could do. I mentioned we rolled out our XP one prototype in October. That's the first time anyone has rolled out a supersonic civil aircraft since the Soviet union did it in 1968. And we're able to do as a startup because of computing. >>That's incredible born in the cloud to fly in the cloud. So talk to me about a lot of, of opportunity that technology has really accelerated. And we've seen a lot of acceleration this year in particular digital transformation businesses that if they haven't pivoted are probably in some challenging waters. So talk to us about how you're going all in with AWS to facilitate all these things that you just mentioned, which has dramatic change over 12, uh, when tone test for the Concord and how many times did it, >>Uh, I mean for 27 years, but not that many flights, never, it never changed the way mainstream, uh, never, never district some of you and I fly. Right. Um, so, so how, how are we going all in? So we've, you know, we've been using AWS for, uh, you know, basically since the founding of the company. Uh, but what we, what we're doing now is taking things that we were doing outside of the cloud and cloud. Uh, as an example, uh, we have 525 terabytes of XP one design and test data that what used to be backed up offsite. Um, and, and what we're doing is migrating into the cloud. And then your data is next. Your compute, you can start to do these really interesting things as an example, uh, you can run machine learning models to calibrate your simulations to your wind tunnel results, which accelerates convergence allows you to run more iterations even faster, and ultimately come up with a more efficient airplane, which means it's going to be more affordable for all of us to go to go break the sound barrier. >>And that sounds like kind of one of the biggest differences that you just said is that it wasn't built for mainstream before. Now, it's going to be accessibility affordability as well. So how are you going to be leveraging the cloud, you know, design manufacturing, but also other areas like the beyond onboard experience, which I'm already really excited to be participating in in the next few years. >>Yeah. So there's so many, so many examples. We've talked about design a little bit already. Uh, it's going to manifest in the manufacturing process, uh, where the, the, the, the, the supply chain, uh, will be totally digital. The factory operations will be run out of the cloud. You know, so what that means concretely is, uh, you know, literally there'll be like a million parts of this airplane. And for any given unit goes through their production line, you'll instantly know where they all are. Um, you'll know which serial numbers went on, which airplanes, uh, you'll understand, uh, if there was a problem with one of it, how you fixed it. And as you continue to iterate and refine the airplane, this, this is one of things that's actually a big deal, uh, with, with digital in the cloud is, you know, exactly what design iteration went into, exactly which airplane and, uh, and that allows you to actually iterate faster and any given airline with any given airplane will actually know exactly what, what airplane they have, but the next one that rolls off the line might be even a little bit better. >>And so it allows you to keep track of all of that. It allows you to iterate faster, uh, it allows you to spot bottlenecks in your supply chain before they impact production. Um, and then it allows you to, uh, to do preventive maintenance later. So there's to be digital interpretation all over the airplane, it's going to update the cloud on, you know, uh, are the engines running expected temperature. So I'm gonna run a little bit hot, is something vibrating more than it should vibrate. And so you catch these things way before there's any kind of real maintenance issue. You flag it in the cloud. The next time the airplane lands, there's a tech waiting for the airplane with whatever the part is and able to install it. And you don't have any downtime, and you're never anywhere close to a safety issue. You're able to do a lot more preventively versus what you can do today. >>Wow. So you have to say that you're going to be able to, to have a hundred percent visibility into manufacturing design, everything is kind of an understatement, but you launched XQ on your prototype in October. So during the pandemic, as I mentioned, we've been talking for months now on the virtual cube about the acceleration of digital transformation. Andy, Jassy talked about it in his keynote at AWS reinventing, reinventing this year, virtual, what were some of the, the, the advantages that you got, being able to stay on track and imagine if you were on track to launch in October during a time that has been so chaotic, uh, everywhere else, including air travel. >>Well, some of it's very analog, uh, and some of it's very digital. So to start with the analog, uh, we took COVID really seriously at Bo. Uh, we went into that, the pandemic first hit, we shut the company down for a couple of weeks, so we'd kind of get our feet underneath of us. And then we sort of testing, uh, everyone who had to work on the airplane every 14 days, we were religious about wearing masks. And as a result, we haven't had anyone catch COVID within the office. Um, and I'm super proud that we're able to stay productive and stay safe during the pandemic. Um, and you do that, but kind of taking it seriously, doing common sense things. And then there's the digital effort. And, uh, and so, you know, part of the company runs digitally. What we're able to do is when there's kind of a higher alert level, we go a little bit more digital when there's a lower alert level. >>Uh, we have more people in the office cause we, we still really do value that in-person collaboration and which brings it back through to a bigger point. It's been predicted for a long time, that the advent of digital communication is going to cause us not to need to travel. And, uh, what we've seen, you know, since the Dawn of the telephone is that it's actually been the opposite. The more you can know, somebody even a little bit, uh, at distance, the hungry you are to go see them in person, whether it's a business contact or someone you're in love with, um, no matter what it is, there's still that appetite to be there in person. And so I think what we're seeing with the digitization of communication is ultimately going to be very, um, uh, it's very complimentary with supersonic because you can get to know somebody a little bit over a long distance. You can have some kinds of exchanges and then you're, and then the friction for be able to see them in person is going to drop. And that is, uh, that's a wonderful combination. >>I think everybody on the planet welcomes that for sure, given what we've all experienced in the last year, you can have a lot of conversations by zoom. Obviously this was one of them, but there is to your point, something about that in-person collaboration that really takes things can anyway, to the next level. I am curious. So you launched XB one in October, as I mentioned a minute ago, and I think I read from one of your press releases planning to launch in 2025, the overture with over 500 trans oceanic routes. What can we expect from boom and the next year or two, are you on track for that 2025? >>Yeah. Things are going, things are going great. Uh, so to give a sense of what the next few years hold. So we rolled out the assembled XB one aircraft this year, uh, next year that's going to fly. And so that will be the first civil supersonic, uh, flying aircraft ever built by an independent company. Uh, and along the way, we are building the foundation of overture. So that design efforts happening now as XB one is breaking the sound barrier. We'll be finalizing the overture design in 22, we'll break ground in the factory in 23, we'll start building the first airplane and 25, we'll roll it out. And 26 we'll start flight tests. And, uh, and then we'll go through the flight test methodically, uh, systematically as carefully as we can, uh, and then be ready to carry passengers as soon as we are convinced that safe, which will be right around the end of the decade, most likely. >>Okay. Exciting. And so it sounds like you talked about the safety protocols that you guys put in place in the office, which is great. It's great to hear that, but also that this, this time hasn't derailed because you have the massive capabilities of, to be able to do all of the work that's necessary, way more than was done with before with the Concorde. And that you can do that remotely with cloud is a big facilitator of that communication. >>Yeah. You're able to do the cloud enables a lot of computational efficiencies. And I think about the, um, many times projects are not measured in how many months or years exactly does it take you to get done, but it's actually much easier to think about in terms of number of iterations. And so every time we do an airplane iteration, we look at the aerodynamics high speed. We look at the low speed. We look at the engine, uh, we look at the, the weights. Uh, we look at stability and control. We look at pilots, light aside, et cetera, et cetera. And every time you do an iteration, you're kind of looking around all of those and saying, what can I make better? But each one of those, uh, lines up a little bit differently with the rest now, for example, uh, uh, to get the best airplane aerodynamically, doesn't have a good view for the pilot. >>And that's why Concord had that droop nose famously get the nose out of the way so we can see the runway. And so we're able to do digital systems for virtual vision to let the pilot kind of look through the nose of the runway. But even then they're, trade-offs like, how, how good of an actual window do you need? And so your ability to make progress in all of this is proportional to how quickly you can make it around that, that iteration loop, that design cycle loop. And that's, that's part of where the cloud helps us. And we've, we've got some, uh, uh, some stuff we've built in house that runs on the cloud that lets you basically press a button with a whole set of airplane parameters. And bam, it gives you a, it gives you an instant report. I'm like, Oh, was it that this is a good change or bad change, uh, based on running some pretty high fidelity simulations with a very high degree of automation. And you can actually do many of those in parallel. And so it's about, you know, at this stage of the program, it's about accelerating, accelerating your design iterations, uh, giving everyone of the team visibility into those. And then, uh, I think you get together in person as it makes sense to now we're actually hitting a major design milestone with over-treat this week and we're, COVID testing everybody and get them all in the same room. Cause sometimes that in-person collaboration, uh, is really significant, even though you can still do so much digitally. >>I totally agree. There's there's certain things that you just can't replicate. Last question since my brother is a pilot for Southwest and retired Lieutenant Colonel from the air force, any special training that pilots will have to have, or are there certain pilots that are going to be maybe lower hanging fruit, if they have military experience versus commercial flight? Just curious. >>Yeah. So our XB one aircraft is being flown by test pilots. There's one ex Navy one ex air force on our crew, but, uh, overture, uh, will be accessible to any commercial pilot. So, uh, think about it as if you're, if you're used to flying Boeing, it'd be like switching to Airbus, uh, or vice versa. So the, uh, Concord is a complicated aircraft to fly because they didn't have computers. And all the complexity, the soup of supersonic flight was right there and the pilots and an overture, all that gets extracted by software. And, uh, you know, the, the, the ways the flight controls change over speed regimes. You don't have to worry about it, but the airplane is handled beautifully, no matter what you're doing. And so, uh, and so there are many, many places to innovate, but actually pilot experience, not one of them, >>Because the more conventional you can make it for people like your brother, the easier it's going to be for them to learn the aircraft. And therefore the safer it's going to be to fly. I'll let them know, like this has been fantastic, really exciting to see what boom supersonic is doing and the opportunities to make supersonic travel accessible. And I think at a time when everybody wants the world to open up, so by 20, 26, I'm going to be looking for my ticket. Awesome. Can't wait to have you on board. Likewise for Blake shul, I'm Lisa Martin. You're watching the QS live coverage of AWS reinvent 2020.
SUMMARY :
It's the cube with digital coverage of AWS It's great to have you on the program. the sound barrier. And as, as many of you know, he actually passed yesterday, uh, 97. We want to enable you to cross the Atlantic, And I did see the news about Chuck Yeager last night. And so there are, there are a bunch of revolutions in technology that have happened since Concord's time that And you arrive at an aerodynamic design that is more That's incredible born in the cloud to fly in the cloud. as an example, uh, you can run machine learning models to calibrate your simulations And that sounds like kind of one of the biggest differences that you just said is that it wasn't built for mainstream before. And as you continue to iterate all over the airplane, it's going to update the cloud on, you know, uh, are the engines running expected temperature. that you got, being able to stay on track and imagine if you were on track to launch in October And, uh, and so, you know, part of the company runs digitally. uh, what we've seen, you know, since the Dawn of the telephone is that it's actually the last year, you can have a lot of conversations by zoom. Uh, and along the way, we are building the foundation of overture. And that you can do that remotely with cloud is a big facilitator of that communication. And every time you do an iteration, you're kind of looking around all of those And then, uh, I think you get together in person as There's there's certain things that you just can't replicate. And, uh, you know, the, the, the ways the flight controls change over Because the more conventional you can make it for people like your brother, the easier it's going to be for them to learn
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Bong Gumahad and Chris Henson V2
>>From around the globe. It's the queue cover >>Space and cyber security >>Symposium 2020 hosted by Cal poly. >>Hello and welcome to the space and cybersecurity symposium 2020 hosted by Cal poly and the cube I'm chilling for a, your host. We have a great session here. Space, cyber security, the department of defense perspective. We have bond Google hall, director of C four ISR directorate office of the undersecretary of defense for acquisition and sustainment for the DOD and Chris Henson, technical director space and weapons, cybersecurity solutions for the national security agency. Gentlemen, thank you for taking the time for this awesome session. Thank you, John. Thank you. So we're gonna talk about the perspective of the DOD relative to space cybersecurity, a lot, going on congestion, contention, freedom, evolution innovation. So Paul, I'd like to have you start with your opening statement on how you see the space cybersecurity perspective, Don, thanks for the intro. Really appreciate it. First, let me give my thanks to Cal poly for a convening, the space and cybersecurity symposium this year, you know, and despite the pandemic, the organization and the content delivery spreading impressive, I really foot stomping. >>What can possibly be done with a number of these virtual platforms? This has been awesome. Thanks for the opportunity. I also want to recognize my colleague, Chris Nissen from NSA was actually assigned to our staff that LSD, but he brings both policy and technical perspective in this whole area. So I think you'll, you'll find his commentary, uh, and positions on things very refreshing or for today's seminar. Now space cyber security is a pretty interesting terminology for us all. Uh, cyber security means protecting against cyber threats and it's really more than just computers here on earth, right? Uh, space is the newest war fighting domain, and cybersecurity's perhaps even more of a challenge in this domain that and others. Uh, I'm sure it'll turn journal Thompson and major journals Shaw discuss the criticality of this new dorm space force. It's the newest military service in the earlier sessions and they're at the risk of repeating what they already addressed. >>Let me start by talking about what space means to DOD and what we're doing directly from my vantage point as part of the acquisition and sustainment arm of the Pentagon. Uh, what I want to share with you today is how the current space strategy ties into the national defense strategy and supports the department's operational objectives. As the director of CFRI SAR. I have come to understand how the integration of CFRI Sarcic. Billy is a powerful asset to enhance the lethality of the joint war fighter. Secretary Lord, our boss, the sec, the undersecretary for acquisition and sustainment is diligent in her pursuit to adapt and modernize acquisition processes, to influence the strategy and to focus our efforts domain are to make our objectives a reality. I think first and foremost, we are building a more lethal force. This joint force will project low Valley and custom contested environments and across all domains through an operationally integrated and resiliency for ISR infrastructure. >>We are also called debating our alliances, deepening interoperability, which is very important in a future fight and collab, collaboratively planning with those partner with us in the fight most significantly for our work in acquisition and sustainment, we continue to optimize the department for greater performance and affordability through reform of the acquisition process. Now space is our newest war fighting domain. And while it is indeed unique, it shares many common traits with the others land, air and sea all are important to the defense of the U S in conflict. No doubt about this. They will be contested and they must be defended. One domain will not win future conflicts in a joint operation in a future fight in the future conflict. They must all succeed. I see three areas being key to a DOD strategic success in space, one, developing our whole of government approach in close partnership with the private sector and our allies to prioritizing our investments in resiliency, innovation, and adaptive operations, and third responding rapidly and effectively to leverage emerging technologies and seize opportunities to advance your strengths, partnerships and alliances. >>Let me emphasize that space is increasingly congested and tested and demanded as essential delete Valley operational effectiveness and the security of our nation. Now the commercialization of space offers a broad set of investments in satellite technology, potential opportunities to leverage those investments and pathways to develop cost efficient space architecture, where the department and the nation. It's funny, there's a new race, a race for space. If you will, between commercial companies buying for dominance of space. Now the joint staff within DOD is currently building an operational construct to employ and engage as a unified force, coordinated across all domains. We call it the joint, all domain command and control. It is the framework that is under development to allow us to conduct integrated operations in the future. The objective of Jesse too is to provide the war fighter access to the decision making information while providing mission assurance of the information and resilience of the underlying terrestrial air in space networks that support them operationally. >>six to maintain seamless integration, adaptation, and employment of our capability. To sense signal connect, transmit, process control, direct, and deliver lethal capabilities against the enemy. We gain a strategic advantage through the integration of these capabilities across all the domains, by providing balance bowel space, awareness, horse protection, and weapons controlled and deployment capabilities. Now successfully any ratings, the systems and capabilities will provide our war fighters overwhelming superiority on the battlefield environment, challenged by near peer adversaries, as well as non state actors in space. The character of its employment is changing, driven by increasing demands, not just by DOD, but by the commercial sector as well. You know, more and more, uh, we see greater use of small satellite systems to address a myriad of emerging questions, ubiquitous communications, awareness, sensor diversity, and many more. Uh, as I said before, the commercial world is pioneering high rate production of small satellites in our efforts to deploy hundreds, if not thousands of nodes space X, Darlene constellation is one example. >>Another one is Amazon's Kiper, uh, Kuyper just received FCC approval to deploy like over 3000 of these different notes. While a number of these companies continue to grow. Some have struggled. They some pointed as one web, uh, nevertheless, the appetite remains strong and DOD is taking advantage of these advances to support our missions. We are currently exploring how to better integrate the DOD activities involving small satellites under the small satellite coordinating activity, scholarly call it. We want to ensure collaboration and interoperability to maximize efficiency in acquisition and operation. When we started this activity on over a year and a half ago, we documented over 70 plus separate small, small sat programs within DOD. And now we've developed a very vibrant community of interest surrounding a small satellites. Now, part of the work we have identified nine focus areas for further development. These are common areas to all systems and by continuing to expand on these, our plan is they enable a standard of practice that can be applied across all of the domains. >>This includes lawn services, ground processing distribution, and of course, a topic of interest to the symposium space security and Chris we'll, we'll talk more about that being the Houston expert, uh, in this area. Uh, one challenge that we can definitely start working on today is workforce development. Cybersecurity's unique as it straddles STEM and security and policy, the trade craft is different. And unfortunately I've seen estimates recently, so suggesting a workforce gap in the next several years, much like the STEM fields, uh, during the next session, I am a part of a panel with precedent, Armstrong, Cal poly, and Steve Jake's the founder of the national security space association to address workforce development. But for this panel, I'll look forward to having further dialogue surrounding space, opera security with Chris and John. Thank you, John >>Bob, thank you for that whole thing, Steven. Yes. Workforce gaps. We need the new skill space is here. Thank you very much. Chris Henson, technical director of space and weapons, cybersecurity solutions for the national security agency. Your statement, >>Thank you for having me. Uh, I'm one of several technical leaders in space at the national security agency. And I'm currently on a joint duty assignment at the office of under secretary of defense for acquisition and sustainment. I work under mr. GUMA hot in the C four ISR area, but almost 63 years ago on the 4th of October, 1957, Sputnik was the first artificial satellite launched by the Soviet union in space. History was made in each of you can continue to write future space history in your careers. And just like in 1957, the U S isn't alone in space to include our close partnerships and longterm activities with organizations like the Japanese space agency, the European space agency, and, uh, the Canadian space agency, just to name a few. And when we tackle cybersecurity per space, we have to address, address the idea that the communications command and control, uh, and those mission datas will transverse networks owned and operated by a variety of partners, not only.go.mil.com.edu, et cetera. We need to have all the partners address the cyber effects of those systems because the risk excepted by one is shared by all and sharing cyber best practices, lessons learned, uh, data vulnerabilities, threat data, mitigation, mitigation procedures, all our valuable takeaways, uh, in expanding this space community, improving overall conditions for healthy environment. So thank you for having me, and I appreciate the opportunity to speak to you and your audience. And I look forward to the discussion questions. Thank you. >>Thank you, Chris. Thank you, Bob. Okay. I mean open innovation, the internet, you see plenty of examples. The theme here is partners, commercial government. It's going to take a lot of people and tech companies and technologies to make space work. So we asked my first question, Bonnie, we'll start with you is what do you see as the DOD his role in addressing cybersecurity in space? Uh, it's real, uh, it's a new frontier. Um, it's not going away. It's only going to get more innovative, more open, more contested. It seems like a lot to do there. So what's your role in addressing cyber security in space? >>I think our role is to be the leader in developing and only is it the strategy, but the, uh, the implementation plan is to ensure a full of cybersecurity. If you look at the national cyber cyber strategy, I think publishing 2018 calls for like-minded countries, industry academia, and civil society. Once you mentioned John, the support technology development, uh, digital safety policy advocacy, and research you here today, and those listening are fulfilling their strategy. When you, when you develop, enable use cyber hygiene products, as examples of capabilities, you're pushing the goal to fruition. When you know, what's on your network patron network backup, you're in encrypt your network, you're hardening and preventing cyber attacks. And we in government academia in the case of Cal poly civil networks and in commercial companies, we all benefit from doing that cyber security. Uh, and I think Chris will, we'll, we'll definitely back me up on this more than passwords encryption or pharma. It's truly a mindset and a culture of enabling missions to succeed in assured in a resilient fashion. >>Chris, you're taking reaction to, to the cybersecurity challenge involved here, >>That's it, it's starting really at the highest level of governments. We have, uh, you know, the, the recent security policy directive five that just came out just a couple of days ago, recognize all the factors of cybersecurity that need to come into play. And probably the most important outcome of that as mr said, is the leadership role and that leadership, uh, blends out very well into partnership. So partnership with industry partnership with academia partnership, with, uh, other people that are exploring space. And those partnerships lend itself very naturally to sharing cybersecurity issues, topics as we come up with best practices as we come up with mitigation strategies. And as we come up with vulnerabilities and share that information, the, uh, we're not going to go alone in space, just like we're probably not going to go alone in many other industries or areas, uh, that the DOD has to be, uh, involved in many spectrums of deploying to space. >>And that deployment involves as Mr. Guzman said, encryption authentication, knowing what's on the network, knowing the, the fabric of that network. And if nothing else, this, uh, this, uh, internet of things and work from home environment that we've, uh, partaken of these last few months has even explored and expanded that notion even more dramatically as we have people dial in from all over the different, uh, locations, well space will be that natural node that, uh, natural, uh, next network and mesh involvement that we'll have to protect and explore on not just from a terrestrial involvement, but all segments of it. Th the comm segment, the space vehicle and the ground portion, >>No bond. We talked about this in our other segment, um, around with the president of Cal poly, but the operating models of the space force and the DOD and getting space. It's a software defined world, right? So cybersecurity is a real big issue. Cause you have an operating model that's requiring software to power, these low hanging satellites. That's just an extension to the network. It's distributed computing, know what this is. If you understand what technology we do in space, it's no different, it's just a different environment. So it's software defined that just lends itself well to hacking. I mean, if I'm a hacker I'm going, Hey, why not just take out a satellite and crash it down or make the GPS do something different? I mean, it's definitely an attack vector. This is a big deal. It's not just like getting credentials that are cashed on a server. You gotta really protect, >>Right? Because in one hand it space will carry not only, uh, uh, you know, for local national security information. Uh, but the, uh, I feel like at the economic wellbeing, the financial state of allowed a lot of countries and institutions, you know, more and more John lb, they'll be using space assets to, uh, uh, to make, uh, make, make all that happen. Right. So, and if you look at the, you talk, you mentioned the attack vectors in space, you know, it's not just the computers in the ground, but if you look at the whole life cycle for satellite systems in space, you know, that the, the, the tasking that you need to do that the command, the controlling of the vehicle, the data that comes down in the ground, even when you launch the, the birds, the satellites, you know, they only need to be protected because they're all somewhat vulnerable to, uh, to hacking, uh, to cyber attacks. Especially as we grow into commercialization space, it's going to be a lot more people out there playing in this world. It's going to be a lot more companies out there. And, you know, it's hard to track, uh, uh, you know, the, the potential of, of, of foreign influences as an example, and therefore the potential of being vulnerable in terms of the cyber threat. >>Gentlemen, I like you guys said to move on to this leadership role, you mentioned that you want to be a leader. I get it. The DOD is department of defense. That's a new frontier to defend war time zone. You mentioned war time opportunity potentially, but how do you guys assist that's term hat to getting done? Because there's public and private space operations happening, um, there's security challenge. What does being a leader mean? And how does the DOD department of defense assist driving the public and private? Do you lead from a project standpoint, you lead from a funding standpoint? Is it architectural? I mean, you're talking about now a new end to end architecture. It's not just cloud it's on premise. It's in devices, it's offloaded with new AI technology and Nicks and devices. It's IOT, it's all, this is all new, this is all new. What does it mean for the DOD to be a leader and how do you assist others to get involved? And what does that mean? >>Yeah, I think, uh, the one hand, you know, DOD used to lead, uh, in terms of, uh, uh, being the only source of funding for a lot of, uh, highly developmental efforts. Uh, we're seeing a different story in space. Again, I keep going back to the commercialization of space. We're seeing a lot more players, right? So in many ways >>Ally's commercial companies are actually legally leading the R and D uh, of a lot of different technologies. So we want to take, we certainly want to take advantage of that. So from a leadership standpoint, I think we, we, Lucia can come in, you know, by partnering a lot more with, with the commercial companies, uh, in 2022, the DOD released the defense, uh, uh, space strategy as an example that highlights the threats, the challenges and opportunities the United States has faced by, by sending a example of how we, how we, uh, how we counter, uh, the threats that are out there, not just the DOD, but, but the disability and the commercial sector as well. Our current conditions are strong, but we want to use four lines of effort to meet our challenges and capitalize on our desire state space, uh, lines of effort include building a comprehensive military badges space, integrating space into a national joint and combined operations. Like I mentioned before, shaping that strategic environment and cooperating with allies, partners, and industry and other U S governmental agencies, departments, and agencies to advance the cost of space to take full advantage of what space can provide us, uh, in DOD, uh, and the nation. Chris has a domain. Now, what's your take on all that? >>That's because again, it's going to take more people, >>More diverse, potentially more security >>Halls. What's your view on it? >>Well, let's, let's look at how innovation and new technologies can help us in these areas. So, uh, and, and mentioned it a couple of topics that you hit on already. One of the areas that we can improve on is certainly in the, uh, the architecture, uh, where we look at a zero trust architecture, one of the NIST standards that's come about where it talks about the authentication, uh, the need to know a granular approach, this idea of being able to protect, not just data, but the resources and how people can get access to those, whether they're coming in through an identification, authentication Prudential, or, uh, other aspects of, uh, the, the idea of not just anybody should be able to have access to data or anybody should have access once they're on the inside of the network. So that zero trust architecture is, is one approach where we can show some leadership and guidance. >>Another area is in, uh, a topic that you touched on as well was in the software area. So some innovations are coming on very rapidly and strong in this artificial intelligence and machine learning. So if we can take this AI and ML and apply it to our software development areas, they can parse so much information very quickly. And, uh, you know, this vast array of code that's going into system nowadays, and then that frees up our human, uh, explicit talent and developers that can then look at other areas and not focus on minor bawling to Beverly fix a vulnerability. Uh, they, they can really use their unique skills and talents to come up with a better process, a better way, and let the artificial intelligence and machine learning, find those common problems, those, those unknown, hidden lines of code that, uh, get put into a software alarm Prairie, and then pull down over and over again from system to system. So I think between, uh, an architecture leadership role and employee innovation are two areas that we can show, uh, some benefits and process improvement to this whole system. >>That's a great point, Chris, and you think about just the architectural computer architecture, you know, S you know, network attached storage is an advantage software defined there. You could have flash all flash arrays for storage. You could have multiple cores on a device and this new architecture, offloads things, and it's a whole new way to gain efficiencies. I mean, you got Intel, you got Nvidia, you've got armed all the processors all built in. Um, so there's definitely been commercial best practices and benefits to a new kind of architecture that takes advantage of these new things. It's just, just efficiencies. Um, but this brings up the whole supply chain conversation. I want to get your thoughts on this, because there is talk about predatory investments and access and tactics to gain supply chain access to space systems, your thoughts. >>Yeah. It's a serious threat and not just for, uh, the U S uh, space. So supply chain, if you will, is the supply chain. And I says, you know, writ large, I think, uh, I think it's a, it's a, it's a threat that's, that's real, we're we're seeing today. I just saw an example recently, uh, involving, uh, our, I think our launch services were, there was a, uh, a foreign, uh, threat that was those trying to get into a true through with predatory investments. Uh, so, uh, it is something that we need to, uh, be aware of it it's happening, uh, and is continuing to happen. Uh, it's an easy way to gain access, to, uh, do our IP. Uh, and, uh, so it's something that we, uh, are serious about in terms of, uh, awareness and, and countering >>Chris, your thoughts. I mean, we've see, I mean, I'm an open source guy. I was seen it when I grew up in the industry in the eighties, open source became a revolution, but with that, it enabled new tactics for, um, state sponsored attacks on it that became a domain in of itself. Um, that's well-documented and people talk about that all the time in cyber. Now you have open innovation with hardware, software connected systems. This is going to bring supply chain nightmare. How do you track it all? Who's got what software and what device, where the chip come from, who made it, this is the potential is everywhere. How do you see the, these tactics, whether it's a VC firm from another country or this, that, and the other thing startup. >>Yeah. So when we see, when we see coal companies being purchased by foreign investors, and, you know, we can get blocked out of those, whether it's in the food industry, or if it's in a microchip, then that microchip could be used in a cell phone or a satellite or an automobile. So all of our industries that have these companies that are being purchased, or a large born investment influx into those, you know, that could be suspect. And we, we have to be very careful with those, uh, and, and do the tracking of those, especially when those, uh, some of those parts of mechanisms are coming from off shore. And then going again, going back to, uh, the space policy directive five, it calls out for better supply chain, resource management, the tracking, the knowing the pedigree and the, the quantitative of ability of knowing where those software libraries came from, where the parts came from and the tracking and delivery of that from an end to end system. >>And typically when we have a really large vendor, they can, they can do that really well. But when we have a subcontractor to a subcontractor, to a subcontractor, their resources may not be such that they can do that. Try tracking in mitigation for counterfeits or fraudulent materials going into our systems. So it's a very difficult challenge, and we want to ensure as best we can that as we ingest those parts, as we ingest those software libraries and technologies into the system, that, uh, before we employ them, we have to do some robust testing. And I don't want to say that the last line of defense, but that certainly is a mechanism for finding out, do the systems perform as they stated, uh, on a test bench or a flat set, whatever the case may be before we actually deploy it. And then we're relying on the output or the data that comes from that, that system that may have some corrupt or suspect parts in it. >>Great point, this federal grant, >>The problem with space systems is kind of, you know, is once you, once you launch the bird or the sunlight, uh, your access to it is, is diminished significantly, right? Unless you, you go up there and take it down. Uh, so, you know, kind of to Chris's point, we need to be able to test all the different parts of insurer that is performing as, as described there ass, I spent as specified, uh, with, with good knowledge that it's, uh, it's, uh, it's trustworthy. Uh, and, uh, so we that all on the ground before we, we take it up to launch it. >>It's funny. You want agility, you want speed and you want security, and you want reliability and risk management all aggressive, and it's a technical problem. It says it's a business model problem. I'd love to get real quick. Before we jump into some of the more workforce and gap issues on the personnel side, have you guys should just take a minute to explain quickly what's the federal view. If you had to kind of summarize the federal view of the DOD and the roll with it wants to take, so all the people out there on the commercial side or students out there who are, you know, wanting to jump in, what is the current modern federal view of space cybersecurity. >>Chris, why don't you take that on I'll follow up. Okay. Uh, I don't know that I can give you the federal view, but I can certainly give you the department of defense. That cybersecurity is extremely important. And as our vendors and our suppliers, uh, take on a very, very large and important role, one area that we're looking at improving on is a cyber certification maturity model, where we, where we look at the vendors and how they implement an employee cyber hygiene. So that guidance in and of itself shows the emphasis of cyber security that when we want to write a contract or a vendor, uh, for, for a purchase, that's going to go into a space system. We'd like to know from a third party audit capability, can that vendor, uh, protect and defend to some extent the amount that that part or piece or software system is going to have a cyber protection already built into it from that vendor, from the ground floor up before it even gets put into a larger system. >>So that shows a level of the CMMC process that we've thought about and, uh, started to employ, uh, beginning in 2021 and will be further built on in, in the out years. How, how important the DOD takes that. And other parts of the government are looking at this, in fact, other nations are looking at the CMMC model. So I think it shows a concern in very many areas, uh, not just in the department of defense that they're going to adopt an approach like this. Uh, so it shows the, the pluses and the benefits of a cybersecurity model that, uh, all can build on boggy reaction. Yeah, I'll just, uh, I'll just add to that, John, you, you, you, you asked earlier about, you know, how do we, uh, track, uh, commercial entities or, or people in the space and cyber security domains? Uh, I can tell you that, uh, at least my view of it, you know, space and cyber security are new, it's exciting, it's challenging a lot technical challenges there. So I think in >>Terms of attracting the right people, personnel to work those areas, uh, I think it's, it's not only intellectually challenging, uh, but it's important for, for the dependency that NASA States, uh, and it's important for, for, for economic security, uh, writ large for, for us as well. So I think, uh, in terms of a workforce and trying to get people interested in, in those domains, uh, I hope that they see the same thing we do in terms of, of the challenges and the opportunities it presents itself in the future. >>Awesome. I love your talk on intro track there falling. You mentioned, uh, the three key areas of DOD sec success, developing a government whole government approach to partnership with the private sector. I think that's critical and the allies prioritizing the right investments on resilience, innovation, adaptive operations, and responding to rapidly to effectively emerging technology. So you can be fast, all think are all things. I all, all those things are relevant. So given that, I want to get your thoughts on the defense space strategy in 2020, the DOD released dispense defense space, strategy, highlighting threats, and challenges and opportunities. How would you summarize those threats and those challenges and opportunities? What are the, what are those things that you're watching in the defense space area? Right. >>Well, I think, I think I saw, as I said before, of course, as well, you know, uh, or, or seeing that a space will be highly contested, uh, because it's a critical element in our, in our war fighting construct, uh, Dwayne, a future conflict, I think we need to, to win space as well. So when you, when you look at our near peer adversaries, there's a lot of efforts, uh, in trying to, to, to take that advantage away from the United States. So, so the threat is real, uh, and I think it's going to continue to evolve and grow. Uh, and the more we use space, both commercial and government, I think you're going to see a lot more when these threads some AFAs itself, uh, in, in forms of cyber, cyber attacks, or even kinetic attacks in some cases as needed. Uh, so yeah, so with the, the, the threat is need growing, uh, space is congested, as we talked about, it will continually be contested in the future as well. So we need to have, uh, like we do now in, in, in all the other domains, a way to defend it. And that's what we're working on with India, with the, how do we pilot with tech, our assets in space, and how do we make sure that the data information that traverses through space assets are trust 40, um, and, uh, and, and, and free of any, uh, uh, interference >>Chris, exciting time. I'm your, if you're in technology, um, this is crossing many lines here, tech society will war time, defense, new areas, new tech. I mean, it's security, it's intoxicating at many levels, because if you think about it, it's not one thing. It's not one thing anymore. It spans a broader spectrum, these opportunities. >>Yeah. And I, and I think that expansion is, is a natural outgrowth from, as our microprocessors and chips and technology continue to shrink smaller and smaller. You know, we, we think of our, our cell phones and our handheld devices and tablets, and so on that have just continued to, uh, get embedded in our everyday society, our everyday way of life. And that's a natural extension when we start applying those to space systems. When we think of smallsats and cube sets and the technology that's, uh, can be repurposed into, uh, a small vehicle and the cost has come down so dramatically that, you know, we, we can afford to get a rapid experiments, rapid, um, exploitations and, and different approaches in space and learn from those and repeat them very quickly and very rapidly. And that applies itself very well to an agile development process, dev sec ops, and this notion of spins and cycles and refreshing and re uh, addressing priorities very quickly so that when we do put a new technology up, that the technology is very lean and cutting edge, and hasn't been years and years in the making, but it's, uh, relevant and new, and the, uh, the cybersecurity and the vulnerabilities of that have to be addressed because of, and allow that DevSecOps process to take place so that we can look at those vulnerabilities and get that new technology and those new, new experiments and demonstrations in space and get lessons learned from them over and over again. >>Well, that brings us to the next big topic I want to spend the remainder of our time on that is workforce this next generation. If I wasn't so old, I would quit my job and I would join medially. It's so much, it's a fun, it's exciting. And it's important. And this is what I think is a key point is that cybersecurity in and of itself has got a big gap of shortage of workers, nevermind, adding space to it. So this is, uh, the intersection of space and cybersecurity. There is a workforce opportunity for this next generation, a young person to person re-skilling, this is a big deal. Bong, you have thoughts on this. It's not just STEM, it's everything. >>Yeah. It's everything, you know, uh, the opportunities would have in space it's significant and tremendous. And I think, uh, if I were young, again, as you pointed out, John, uh, you know, I'm, I'm, I'm lucky that I'm in this domain in this world and I started years ago. Uh, but it continues to be exciting, uh, lots of, lots of opportunities, you know, and when you, when you look at, uh, some of the commercial space, uh, systems that are being, being put up, uh, if you look at, I mentioned Starlink before, and, and, uh, Amazon's Kuyper constellation. These guys are talking about couple of thousand satellites in space to provide ubiquitous communications for internet globally and that sort of thing. Uh, and they're not the only ones that are out there producing capability. Uh, we're seeing a lot more commercial imagery products being developed by bike, by companies, both within the U S and, and, uh, foreign foreign elements as well. So I think it's an exciting time to be in space. Certainly lots of opportunities, there's technical challenges, uh, galore in terms of, you know, not only the overcoming the physics of space, but being able to operate, uh, flexibly, uh, in, uh, get the most you can out of the capabilities we have, uh, uh, operating up as high as being cool. I mean, everyone looks at launch. >>She gets millions of views on live streams, the on demand, reruns get millions and millions of views. Um, it's, there's a lot of things there. Um, so Chris, what specifically could you share are things that people would work on? Um, jobs skills, what are some, what's the aperture, what's it look like if you zoom out and look at all the opportunities from a scale standpoint, what's out there, >>We'll talk to the aperture, but I want to give a shout out to our space force. And I mean, their, their job is to train and equip, uh, future space and, uh, that, that space talent. And I think that's going to be a huge plus up, uh, to have, uh, uh, a space force that's dedicated to training equipping, uh, the, an acquisition and a deployment model that, uh, will benefit not just the other services, but all of our national defense and our, uh, you know, our, our strategic way of, uh, how, how this company, country, employees space, uh, altogether. So having, having a space for us, I think, as a, is a huge, uh, a huge issue. And then to get to that aperture aspect of, of what you're, what you're asking and, you know, that addresses a larger workforce. Uh, we need so many different talents in, in this area. >>Uh, we can, we can have, we can employ a variety of people, uh, from technical writers to people who write, uh, write in developed software to those who, uh, are bending metal and actually, uh, working in a hardware environment. And, uh, those that do planning and launch operations and all of those spectrums and issues of jobs, or are directly related to a workforce that can contribute to, to space. And then once that data gets to the ground and employed out to a user, whether it's a data or we're looking at, uh, from a sensor recent, uh, recent events on, uh, shipping lanes, those types of things. So space has such a wide and diverse swath that the aperture's really wide open, uh, for a variety of backgrounds. And, and those that, uh, really just want to take an opportunity, take a, take a technical degree or a degree that, uh, can apply itself to a tough problem, uh, because they certainly exist in space. And we can, we can use that mindset of problem solving, whether you come at it from a hacker mindset, an ethical, a white hat approach to testing and vulnerability exploration, or somebody who knows how to actually, um, make, uh, operations, uh, safer, better, uh, through space situation awareness. So there's a, there's a huge swath of opportunity for us >>Bon talk about the, um, the cyber security enabled environment, the use cases that are possible when you have cybersecurity in play with space systems, um, which is in and of itself, a huge range of jobs, codings supply chain. We just talked about a bunch of them. There's still more connected use cases that go beyond that, that, that are enabled by it. If you think about it, and this is what the students at Cal poly and every other college and university community college, you name it, or watching videos on YouTube, anyone with a brain can jump in. If they, if they see the future, it's an all net new space force is driving awareness, but there's a whole slew of these new use cases that I call space enabled by cybersecurity systems. Your thoughts. >>Absolutely. I, you know, I was, uh, had planned on attending the, uh, uh, the cyber challenge that's Cal poly had planned in June, of course, a pandemic, uh, uh, took care of that plan. But, but I was intrigued by, by the approach that the Cal poly was taking with, with, uh, middle school and high school kids of, of, of, of exposing him to a problem set here. You have a, a satellite that came down from space, uh, and, uh, part of the challenge was to do Porensic analysis on the debris, uh, the remaining pieces of the sound like to figure out what happened. Uh, it had a, uh, a cybersecurity connotation. It was hacked. It was attacked by, by cyber threat nation, took it down. And the beauty of having these kids kind of play with, with the remaining parts of the satellite figure out what happened. >>So I was pretty exciting. I was really looking forward to participating in that, but again, the pandemic kind of blew that up, but I, I look forward to future events like that to, to get our young people intrigued and interested in, uh, in this new field of space. Now, you know, Chris was talking earlier about opportunities, the opportunity that you talk about, you know, while I would like to have people come to the government, right. To help us out. It's not, it's not just focused on government, right? There's not lots of opportunities in commercial space. I, if you will, uh, for, for a lot of talent to, uh, uh, to have, uh, to participate in. So the challenge is a man's government and the commercial sector, John, >>I mean, you get the hardcore, you know, I want to work for the DOD. I want to work for NSA. I want to work for the government. You clearly got people who want to have that kind of mission, but for the folks out there, Chris and bong that are like, I'll do I qualify it? It's like the black box of the DOD. It's like a secret thing. You got any clearance, you've got to get all these certifications. And you've got to take all kinds of tests and background checks. And, um, is it like that? And will that continue? Cause some people might say, Hey, can I even get involved? What do I do? So I know there's some private partnerships going on with companies out there in the private sector. So this is now a new, you guys seem to be partnering and going outside the comfort zone of the old kind of tactical things. What are some of those opportunities that people could get involved that they might not know about >>PR for NSA, there's a variety of workforce, uh, initiatives that, uh, uh, for anybody from a high school work study can take advantage of to, uh, those that would like have to have internships. And those that are in a traditional academic environment, there's, uh, several NSA schools across the country that have a academic and cyber acts, uh, sites of excellence that participate in projects that are shepherded and mentored by those at NSA that can get those tough problems that don't have maybe a classified or super sensitive, uh, nature that that can be worked in and in an academia environment. So, so those are two or three examples of how somebody can break into, uh, the, uh, an intelligence organization and the, and the other agencies have those, uh, opportunities as well across the intelligence community and the, the partnership between and collaborative collaboration between private industry and the agencies and the department of defense just continue to grow over and over again. And even myself being able to take care advantage of a joint duty assignment between my home organization and the Pentagon just shows another venue of somebody that's in one organization can partner and leverage with another organization as well. So I'm an example of, of that partnering that's going on today. >>So there's some innovation, bong, non traditional pathways to find talent. What are out there? What are new, what are these new nontraditional ways >>I was going to add to what Chris was, was mentioning John? Yeah. Even within view and under the purview of our chief information officer, back in 2013, the deputy surfed dirty defense signed the, uh, what we call the DOD cyberspace workforce strategy, uh, into effect. And that included a program called the cyber information technology exchange program. It's an exchange program in which a, uh, you know, private sector employee and worked for the DOD in cyber security positions, uh, span across multiple mission critical areas. So this is one opportunity to learn, uh, you know, in inside the DOD what's happening as a private sector person, if you will, uh, going back to what we talked about, you know, kinda, uh, opportunities, uh, within the government for, for somebody who might be interested, uh, you know, you don't have to be super smart, Bork and space. Uh, there's a lot of like, like Chris pointed out, there's a lot of different areas that we need to have people down within people to do, uh, to conduct the mission space. So you don't have to be mathematician mathematician. You don't have to be an engineer to succeed in this business. I think there's plenty of opportunities for, for any types of, of talent, any type of academic disciplines that, that, that, that they're out there. >>And I think, you know, Chris is shout out to the space force is really worth calling out again, because I think to me, that's a big deal. It's a huge deal. It's going to change the face of our nation and society. So super, super important. And that's going to rise the tide. I think it's gonna create, uh, some activation, uh, for a younger generation, certainly, and kind of new opportunities, new problems to solve new threats to take on and, and move it on. So really super conversation space in cybersecurity, the department of defense perspective, Von and Chris, thank you for taking the time. I'd love you guys just to close out. We'll start with you bong. And then Chris summarize for the folks watching, whether it's a student at Cal poly or other university or someone in industry and government, what is the department of defense perspective for space cybersecurity? >>Chris, won't go and take that on. I started, thank you. Uh, cyber security applies to much more than just the launch and download of mission data or human led exploration and the planning, testing, and experiments in the lab prior to launch require that cyber protection, just as much as any other space link, ground segment, trust rail network, or user data, and any of that loss of intellectual property or proprietary data is an extremely valuable and important, and really warrants, cybersecurity safeguards in any economic espionage or data exfiltration or denied access to that data I E ransomware or some other, uh, attack that can cripple any business or government endeavor. Uh, no matter how small or large, if it's left in our economic backbone, uh, clearly depends on space and GPS is more than just a direction finding our banking needs that a T and timing from P and T or whether it says systems that protect our shipping and airline industry of whether they can navigate and go through a particular storm or not, uh, even fighting forest fires picked up by a remote sensor. >>All those space-based assets, uh, require protection from spoofing date, uh, data denial or total asset loss. An example would be if a satellite sensitive optics were intentionally pointed at the sun and damaged, or if a command, uh, to avoid collision with another space vehicle was delayed or disrupted or a ground termination command. As we just saw just a few days ago at T minus three seconds prior to liftoff, if those all don't go as planned, uh, those losses are real and can be catastrophic. So the threat to space is pervasive real and genuine, and your active work across all those platforms is a necessary and appreciated. And your work in this area is critical, uh, going forward going forward. Uh, thank you for this opportunity to speak with you and, uh, talking on this important topic. >>Thank you, Chris Henson, goodbye. >>Closing remarks. Yeah. Likewise, John, uh, again, uh, as, as Chris said, thank you for, for the opportunity to discuss this very important, uh, around space, cyber security, as well as addressing, uh, at the end there, we were talking about workforce development and the need to have, uh, people, uh, in the mix for four features. We discussed with you. We need to start that recruiting early, uh, as we're doing to address, uh, the STEM gap today, we need to apply the same thing for cybersecurity. We, we absolutely need smart, innovative people to protect both Iraq. Anomic wellbeings a nation as well as our national defense. So this is the right conversation to have at this time, John and I, again, thank you and our Cal poly hose for, or, uh, having a symposium and, and having this opportunity to have this dialogue. Thank you, >>Gentlemen. Thank you for your time and great insights. We couldn't be there in person. We're here virtual for the space and cybersecurity symposium, 2020, the Cal poly I'm Jennifer with Silicon angle and the cube, your host. Thank you for watching.
SUMMARY :
It's the queue cover the space and cybersecurity symposium this year, you know, and despite the pandemic, Uh, space is the newest war fighting what I want to share with you today is how the current space strategy ties into the national defense strategy and effectively to leverage emerging technologies and seize opportunities to advance your assurance of the information and resilience of the underlying terrestrial air in space networks You know, more and more, uh, we see greater use of small satellite systems to address a myriad While a number of these companies continue to grow. and Steve Jake's the founder of the national security space association to address workforce development. We need the new skill space is here. the European space agency, and, uh, the Canadian space agency, So we asked my first question, Bonnie, we'll start with you is what do you see as the DOD his role in addressing the support technology development, uh, digital safety policy advocacy, is the leadership role and that leadership, uh, blends out very well over the different, uh, locations, well space will be that natural models of the space force and the DOD and getting space. uh, uh, you know, for local national security information. to be a leader and how do you assist others to get involved? Yeah, I think, uh, the one hand, you know, Ally's commercial companies are actually legally leading the R and D uh, of a lot of different What's your view on it? So, uh, and, and mentioned it a couple of topics that you hit on already. And, uh, you know, I mean, you got Intel, you got Nvidia, And I says, you know, Now you have open innovation with hardware, delivery of that from an end to end system. into the system, that, uh, before we employ them, Uh, and, uh, so we that all on the ground before we, we take it up to launch it. on the commercial side or students out there who are, you know, wanting to jump in, So that guidance in and of itself shows the emphasis of cyber security that So that shows a level of the CMMC process that we've thought about for the dependency that NASA States, uh, and it's important for, So you can be fast, all think are all things. Uh, and the more we use space, I mean, it's security, it's intoxicating at many levels, because if you think about it, and so on that have just continued to, uh, get embedded in our everyday society, So this is, uh, the intersection of space and cybersecurity. Uh, but it continues to be exciting, uh, lots of, jobs skills, what are some, what's the aperture, what's it look like if you zoom out and look our, uh, you know, our, our strategic way of, uh, how, how this company, can apply itself to a tough problem, uh, because they certainly exist when you have cybersecurity in play with space systems, um, analysis on the debris, uh, the remaining pieces of the sound like to figure Now, you know, Chris was talking earlier about opportunities, the opportunity that you talk about, I mean, you get the hardcore, you know, I want to work for the DOD. industry and the agencies and the department of defense just continue to So there's some innovation, bong, non traditional pathways to find talent. to learn, uh, you know, in inside the DOD what's happening as a private sector And I think, you know, Chris is shout out to the space force is really worth calling out again, because I think to and experiments in the lab prior to launch require that cyber protection, So the threat to space is pervasive real So this is the right conversation to have at this time, John and I, the space and cybersecurity symposium, 2020, the Cal poly I'm Jennifer with Silicon angle and the cube,
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Bong Gumahad and Chris Henson V1
>> Voiceover: From around the globe, it's theCUBE, covering Space and Cybersecurity Symposium 2020 hosted by Cal Poly. >> Hello everyone? Welcome to the Space and Cybersecurity Symposium 2020 hosted by Cal Poly and theCUBE. I'm John Furrier, your host. We have a great session here. Space cybersecurity, the Department of Defense perspective. We have Bong Gumahad, Director of C4ISR, Directorate Office of the Under Secretary of Defense for Acquisition and Sustainment for the DOD. And Chris Henson, Technical Director Space and Weapons, Cybersecurity Solutions for the National Security Agency. Gentlemen, thank you for taking the time for this awesome session. >> Thank you, John. >> Thank you. >> So we're going to talk about the perspective of the DOD relative to space cybersecurity. A lot going on, congestion, contention, freedom, evolution, innovation. So Bong, I'd like to have you start with your opening statement on how you see the space cybersecurity perspective. >> John, thanks for the intro, really appreciate it. First, let me give my thanks to Cal Poly for convening the Space and Cybersecurity Symposium this year. And despite the pandemic, the organization and the content delivery is pretty impressive. I really foot stomping what can possibly be done with a number of these virtual platforms. This has been awesome, thanks for the opportunity. I also want to recognize my colleague, Chris Henson from NSA, who is actually assigned to our staff at the OUSD, but he brings both policy and technical perspective in this whole area. So I think you'll find his commentary and positions on things very refreshing for today's seminar. Now space cybersecurity is a pretty interesting terminology for us all. Cybersecurity means protecting against cyber threats. And it's really more than just computers here on earth. Space is the newest war fighting domain and cybersecurity is perhaps even more of a challenge in this domain than others. I'm sure Lieutenant General Thompson and Major John Shaw discuss the criticality of this new Space Force. It's the newest military service in the earlier sessions and they're at the risk of repeating what they already addressed. Let me start by talking about what space means to DOD and what we're doing directly from my advantage point as part of the Acquisition and Sustainment arm of the Pentagon. Well, what I want to share with you today is how the current space strategy ties into the National Defense strategy and supports the department's operational objectives. As the director of C4ISR, I have come to understand how the integration of C4ISR capability is a powerful asset to enhance the lethality of the joint war fighter. Secretary Lord, our boss, the Under Secretary for Acquisition and Sustainment is diligent in her pursuit to adapt and modernize acquisition processes, to influence the strategy and to focus our efforts to make our objectives a reality. I think first and foremost, we are building a more lethal force. This joint force will project lethality in contested environments and across all domains through an operationally integrated and resiliency 4ISR infrastructure. We are also cultivating our alliances, deepening interoperability, which is very important in a future fight and collaboratively planning with those who partner with us in the fight. Most significantly for our work in acquisition and sustainment, we continue to optimize the department for greater performance and affordability through reform of the acquisition process. Now space is our newest fighting domain. And while it is indeed unique, it shares many common traits with the others, land, air and sea. All are important to the defense of the US. In conflict, no doubt about this, they will be contested and they must be defended. One domain will not win future conflicts and in a joint operation in a future fight and the future conflict they must all succeed. I see three areas being key toward DOD strategic success in space. One, developing our whole of government approach in close partnership with the private sector and our allies. Two, prioritizing our investments in resiliency, innovation and adaptive operations. And third, responding rapidly and effectively to leverage emerging technologies and seize opportunities to advance US strengths, partnerships and alliances. Let me emphasize that space is increasingly congested and tested and demanded as essential to lethality operational effectiveness and the security of our nation. Now the commercialization space offers a broad set of investments in satellite technology, potential opportunities to leverage those investments and pathways to develop cost efficient space architecture, for the department and the nation. It's funny, there's a new race, a race for space, if you will, between commercial companies buying for dominance of space. Now the joint staff within DOD is currently building an operational construct to employ and engage as a unified force coordinated across all domains. We call it the Joint All Domain Command and Control, JADC2. It is the framework that is under development to allow us to conduct integrated operations in the future. The objective of JADC2 is to provide the war fighter access to the decision making information while providing mission assurance of the information and resilience of the underlying terrestrial air in space networks that support them. Operationally, JADC2 seeks to maintain seamless integration, adaptation, and employment of our capability to sense signal, connect, transmit, process control, direct, and deliver lethal capabilities against the enemy. We gain a strategic advantage through the integration of these capabilities across all the domains, by providing balance space awareness, horse protection, and weapons controlled and deployment capabilities. Now successfully any ratings in these systems and capabilities will provide our war fighters overwhelming superiority on the battlefield in an environment challenged by near peer adversaries, as well as non state actors. In space, the character of its employment is changing, driven by increasing demands, not just by DOD, but by the commercial sector as well. You know, more and more we see greater use of small satellite systems to address a myriad of emerging questions, ubiquitous communications, awareness, sensory diversity, and many more. As I said before, the commercial world is pioneering high rate production of small satellites in their efforts to deploy hundreds, if not thousands of nodes. SpaceX Starlink Constellation is one example. Another one is Amazon's Kuiper. Kuiper just received FCC approval to deploy like over 3000 of these different nodes. While a number of these companies continue to grow, some have struggled. Case in point is OneWeb. Nevertheless, the appetite remains strong and DOD is taken advantage of these advances to support our missions. We are currently exploring how to better integrate the DOD activities involving small satellites under the small satellite coordinating activity, scholarly call it. We want to ensure collaboration and interoperability to maximize efficiency in acquisition and operation. When we started this activity on over a year and a half ago, we documented over 70 plus separate small sat programs within DOD. And now we've developed a very vibrant community of interest surrounding our small satellites. Now, part of the work we have identified nine focus areas for further development. These are common areas to all systems and by continuing to expand on these, our plan is to enable a standard of practice that can be applied across all of the domains. This includes lawn services, ground processing distribution, and of course, a topic of interest to the symposium space security and Chris will talk more about that, being that he's the expert in this area. One challenge that we can definitely start working on today is workforce development. Cybersecurity is unique as it straddles STEM and security and policy. The trade craft is different. And unfortunately I've seen estimates recently suggesting a workforce gap in the next several years, much like the STEM fields. During the next session, I am a part of a panel with president Armstrong at Cal Poly, and Steve Jacques, the founder of the National Security Space Association to address workforce development. But for this panel, I'll look forward to having this dialogue surrounding space cybersecurity with Chris and John. Thank you, John. >> Bong, thank you for that opening statement and yes, workforce gaps, we need the new skill space is here. Thank you very much. Chris Henson's Technical Director of Space and Weapons, Cybersecurity Solutions for the National Security Agency. Your opening statement. >> Thank you for having me. I'm one of several technical leaders in space at the National Security Agency. And I'm currently on a joint duty assignment at the office of Under Secretary of Defense for Acquisition and Sustainment. I work under Mr. Gumahad in the C4ISR area. But almost 63 years ago, on the 4th of October, 1957, Sputnik was the first artificial satellite launched by the Soviet Union and space history was made. And each of you can continue to write future space history in your careers. And just like in 1957, the US isn't alone in space to include our close partnerships and longterm activities with organizations like the Japanese Space Agency, the European Space Agency and the Canadian Space Agency, just to name a few. And when we tackle cybersecurity per space, we have to address the idea that the communications command and control and those mission datas will transverse networks owned and operated by a variety of partners, not only .go, .mil, .com, .edu, et cetera. We need to have all the partners address the cyber effects of those systems because the risk accepted by one is shared by all. And sharing cyber best practices, lessons learned, data vulnerabilities, threat data mitigation procedures, all our valuable takeaways in expanding the space community, improving overall conditions for healthy environment. So thank you for having me, and I appreciate the opportunity to speak to you and your audience. And I look forward to the discussion questions, thank you. >> Thank you, Chris, thank you, Bong. Okay, I mean, open innovation, the internet, you see plenty of examples. The theme here is partners, commercial, government. It's going to take a lot of people and tech companies and technologies to make space work. So we asked my first question, Bong, we'll start with you is what do you see as the DOD's role in addressing cybersecurity in space? It's real, it's a new frontier. It's not going away, it's only going to get more innovative, more open, more contested. It seems like a lot to do there. What's your role in addressing cyber security in space? >> I think our role is to be the leader in developing not only is it the strategy, but the implementation plans to ensure a full of cybersecurity. If you look at the National Cyber Strategy, I think published in 2018, calls for like-minded countries, industry academia, and civil society. Once you mentioned John, the support technology development, digital safety policy, advocacy, and research. You here today, and those listening are fulfilling their strategy. When you develop, enable use cyber hygiene products as examples and capabilities, you're pushing the goal to provision. When you know what's on your network, patch network, backup and encrypt your network, you're hardening and preventing cyber attacks. And we in government academia, in the case of Cal Poly, civil networks and in commercial companies, we all benefit from doing that. Cyber security, and I think Chris will definitely back me up on this, more than passwords encryption or firewall. It's truly a mindset and a culture of enabling mission to succeed in assured and in a resilient fashion. >> Chris, you're take and reaction to the cybersecurity challenge involved here. >> It's starting really at the highest level of governments. We have, you know, the recent security policy Directive-5 that just came out just a couple of days ago, recognize all the factors of cybersecurity that need to come into play. And probably the most important outcome of that as Mr. Gumahad said, is the leadership role. And that leadership blends out very well into partnership. So partnership with industry, partnership with academia, partnership with other people that are exploring space. And those partnerships blend itself very naturally to sharing cybersecurity issues, topics, as we come up with best practices, as we come up with mitigation strategies, and as we come up with vulnerabilities and share that information. We're not going to go alone in space, just like we're probably not going to go alone in many other industries or areas. That the DOD has to be involved in many spectrums of deploying to space. And that deployment involves, as Mr. Gumahad said, encryption, authentication, knowing what's on the network, knowing the fabric of that network, and if nothing else, this internet of things and work from home environment that we've partaken of these last few months has even explored and expanded that notion even more dramatically as we have people dial in from all over the different locations. Well, space will be that natural node, that natural next network in measure involvement that we'll have to protect and explore on, not just from a terrestrial involvement, but all segments of it. The calm segment, the space vehicle, and the ground portion. >> You know, Bong, we talked about this in our other segment around with the president of Cal Poly, but the operating models of the Space Force and of the DOD and getting to space. But it's a software defined world, right? So cybersecurity is a real big issue 'cause you have an operating model that's requiring software to power these low hanging satellites. That's just an extension to the network. It's distributed computing, we know what this is. If you understand what technology we do in space, it's no different, it's just a different environment so it's software defined. That just lends itself well to hacking. I mean, if I'm a hacker I'm going, "Hey, why not just take out a satellite and crash it down "or make the GPS do something different?" I mean, it's definitely an attack vector. This is a big deal. It's not just like getting credentials that are cashed on a server, you got to really protect. >> Right, because in one hand it space will carry not only focal national security information, but if you look at the economic wellbeing, the financial state of a lot of countries, institutions, you know, more and more John, they'll be using space assets to make all that happen. So, and if you look at the, you mentioned the attack vectors in space. It's not just the computers in the ground, but if you look at the whole life cycle for satellite systems in space, the tasking that you need to do, the command and controlling of the vehicle, the data that comes down in the ground, even when you launch the birds, the satellites, you know, they all need to be protected because they're all somewhat vulnerable to hacking, to cyber attacks. Especially as we grow into commercialization space, it's going to be a lot more people out there playing in this world. It's going to be a lot more companies out there. And, you know, it's hard to track, the potential of foreign influences as an example, and therefore the potential of being vulnerable in terms of the cyber threat. >> Gentlemen, like you guys said to move on to this leadership role, Bong, you mentioned it. You want to be a leader, I get it, the DOD is Department of Defense, it's a new frontier to defend war time zone, you mentioned war time opportunity potentially. But how do you guys assist that's term hat to getting done? Because there's public and private space operations happening, there's security challenge. What does being a leader mean? And how does the DOD, Department of Defense assist driving the public and private? Do you lead from a project standpoint? Do you lead from a funding standpoint? Is it architectural? I mean, you're talking about now a new end-to-end architecture. It's not just cloud it's on premise, it's in devices, it's offloaded with new AI technology and nix and devices. It's IOT, it's all this and all new. This is all new. What does it mean for the DOD to be a leader and how do you assist others to get involved? And what does that mean? >> Yeah, I think the one hand, you know, DOD used to lead in terms of being the only source of funding for a lot of highly developmental efforts. We're seeing a different story in space. Again, I keep going back to the commercialization of space. We're seeing a lot more players, right? So in many ways allies commercial companies are actually leading the R&D of a lot different technology. So we certainly want to take advantage of that. So from a leadership standpoint, I think leadership can come in, by partnering a lot more with the commercial companies. In 2020, the DOD released the Defense Space Strategy, as an example, that highlights the threats, the challenges and opportunities the United States has faced by setting example of how we counter the threats that are out there, not just the DOD, but the civilian and the commercial sector as well. Our current conditions are strong, but we want to use four lines of effort to meet our challenges and capitalize on our desire to state space. Our lines of effort include building a comprehensive military badges space, integrating space into a national joint and combined operations, like I mentioned before. Shaping that strategic environment and cooperating with allies, partners in industry and other US governmental departments and agencies to advance the cost of space. To take full advantage of what space can provide us in DOD and the nation. >> Chris as a domain now, what's your take on all of this? Because again, it's going to take more people, more diverse, potentially more security hauls. What's your view on this? >> Well, let's look at how innovation and new technologies can help us in these areas. So, and mentioned it a couple of topics that you hit on already. One of the areas that we can improve on is certainly in the architecture. Where we look at a zero trust architecture, one of the NIST standards that's come about. Where it talks about the authentication, the need to know a granular approach, this idea of being able to protect, not just data, but the resources and how people can get access to those, whether they're coming in through an identification, authentication credential, or other aspects of the idea of not just anybody should be able to have access to data or anybody should have access once they're on the inside of the network. So that zero trust architecture is one approach where we can show some leadership and guidance. Another area is in a topic that you touched on as well, was in the software area. So some innovations are coming on very rapidly and strong in this artificial intelligence and machine learning. So if we can take this AI and ML and apply it to our software development areas, they can parse so much information very quickly. And you know, this vast array of software code that's going into system nowadays. And then that frees up our human exquisite talent and developers that can then look at other areas and not focus on minor vulnerability, fix a vulnerability. They can really use their unique skills and talents to come up with a better process, a better way, and let the artificial intelligence and machine learning, find those common problems, those unknown hidden lines of code that get put into a software library and then pull down over and over again from system to system. So I think between an architecture leadership role and employee innovation are two areas that we can show some benefits and process improvement to this whole system. >> That's a great point, Chris, and you think about just the architectural computer architecture network attached storage is an advantage software defined there. You could have flash, all flash arrays for storage. You could have multiple cores on a device. And this new architecture, offloads things, and it's a whole new way to gain efficiencies. I mean, you got Intel, you got Nvidia, you've got armed, all the processors all built in. So there's definitely been commercial best practices and benefits to a new kind of architecture that takes advantage of these new things. It's just efficiencies. But this brings up the whole supply chain conversation. I want to get your thoughts on this because there is talk about predatory investments and access and tactics to gain supply chain access to space systems, your thoughts? >> Yeah, it's a serious threat and not just for the US space supply chain, if you will, is the supply chain you access with large, I think it's a threat that's this real we're seeing today. I just saw an example recently involving, I think our law and services, where there was a foreign threat that was trying to get into a troop through with predatory investments. So it is something that we need to be aware of, it's happening and will continue to happen. It's an easy way to gain access to do our IP. And so it's something that we are serious about in terms of awareness and countering. >> Chris, your thoughts? I mean, I'm an open source guy. We've seen it when I grew up in the industry in the '80s open source became a revolution. But with that, it enabled new tactics for state sponsored attacks and that became a domain in of itself. That's well-documented and people talk about that all the time in cyber. Now you have open innovation with hardware, software connected systems. This is going to bring a supply chain nightmare. How do you track it all? (chuckles) Who's got what software and what device... Where the chip from? Who made it? Just the potential is everywhere. How do you see these tactics? Whether it's a VC firm from another country or this, that, and the other thing, startup, big company-- >> Yeah, so when we see coal companies being purchased by foreign investors, and, you know, we can get blocked out of those, whether it's in the food industry, or if it's in a microchip. Then that microchip could be used in a cell phone or a satellite or an automobile. So all of our are industries that have these companies that are being purchased or a large born investment influx into those, they can be suspect. And we have to be very careful with those and do the tracking of those, especially when those, some of those parts and mechanisms are coming from off shore. And again, going back to the Space Policy Directive-5, it calls out for better supply chain, resource management, the tracking, the knowing the pedigree and the quantitative ability of knowing where those software libraries came from, where the parts came from, and the tracking and delivery of that from an end-to-end system. And typically when we have a really large vendor, they can do that really well. But when we have a subcontractor to a subcontractor, to a subcontractor, their resources may not be such that they can do that tracking in mitigation for counterfeits or fraudulent materials going into our systems. So it's a very difficult challenge, and we want to ensure as best we can that as we ingest those parts, as we ingest those software libraries and technologies into the system, that before we employ them, we have to do some robust testing. And I don't want to say that's the last line of defense, but that certainly is a mechanism for finding out do the systems perform as they stated on a test bench or a flat set, whatever the case may be, before we actually deploy it. And then we're relying on the output or the data that comes from that system that may have some corrupt or suspect parts in it. >> Great point, this federal views-- >> The problem with space systems is kind of, you know, is once you launch the bird or the satellite, your access to it is diminished significantly, right? Unless you go up there and take it down. So, you know, kind of to Chris's point, we need to be able to test all the different parts to ensure that is performing as described there, as specified with good knowledge that it's trustworthy. And so we do that all on the ground before we take it up to launch it. >> It's funny, you want agility, you want speed, and you security, and you want reliability, and risk management. All aggressive, and it's a technical problem, it's a business model problem. Love to get real quick before we jump into some of the more workforce and gap issues on the personnel side, have you guys to just take a minute to explain quickly what's the federal view? If you had to kind of summarize the federal view of the DOD and the role with it wants to take, so all the people out there on the commercial side or students out there who are wanting to jump in, what is the current modern federal view of space cybersecurity? >> Chris, why don't you take that on and I'll follow up. >> Okay, I don't know that I can give you the federal view, but I can certainly give you the Department of Defense that cyber security is extremely important. And as our vendors and our suppliers take on a very, very large and important role, one area that we're looking at improving on is a cyber certification maturity model, where we look at the vendors and how they implement and employee cyber hygiene. So that guidance in and of itself shows the emphasis of cyber security. That when we want to write a contract or a vendor for a purchase that's going to go into a space system, we'd like to know from a third party audit capability, can that vendor protect and defend to some extent the amount that that part or piece or software system is going to have a cyber protection already built into it from that vendor, from the ground floor up, before it even gets put into a larger system. So that shows a level of the CMMC process that we've thought about and started to employ beginning in 2021 and will be further built on in the out years. How important the DOD takes that. And other parts of the government are looking at this. In fact, other nations are looking at the CMMC model. So I think it shows a concern in very many areas, not just in the Department of Defense, that they're going to adopt an approach like this. So it shows the pluses and the benefits of a cybersecurity model that all can build on. >> Bong, your reaction. >> Yeah, I'll just add to that. John, you asked earlier about, you know, how do we track commercial entities or people into the space and cyber security domains? I can tell you that at least my view of it, space and cybersecurity are new. It's exciting, it's challenging, a lot of technical challenges there. So I think in terms of attracting the right people and personnel to work those areas, I think it's not only intellectually challenging, but it's important for the defensing and near States. And it's important for economic security at large for us as well. So I think in terms of a workforce and trying to get people interested in those domains, I hope that they see the same thing we do in terms of the challenges and the opportunities it presents itself in the future. >> Awesome, I loved your talk on intro track there. Bong, you mentioned the three key areas of DOD success, developing a whole government approach to partnership with the private sector. I think that's critical, and the allies. Prioritizing the right investments on resilience, innovation, adaptive operations, and responding to rapidly to effectively emerging technology seem to be fast. I think all those things are relevant. So given that, I want to get your thoughts on the Defense Space Strategy. In 2020, the DOD released dispense Defense Space Strategy, highlighting threats, and challenges and opportunities. How would you summarize those threats and those challenges and opportunities? What are those things that you're watching in the defense space area? >> Right, well, I think as I said before, Chris as well, you know, we're seeing that space will be highly contested because it's a critical element in our war fighting construct. To win our future conflict, I think we need to win space as well. So when you look at our near peer adversaries, there's a lot of efforts in China to take that advantage away from the United States. So the threat is real, and I think it's going to continue to evolve and grow. And the more we use space, for both commercial and government, I think you're going to see a lot more when these threats, some AFAs itself in forms of cyber attacks, or even kinetic attacks in some cases as needed. So, yeah, so the threat is indeed growing, space is congested, as we talked about, it will continually be contested in the future as well. So we need to have, like we do now in all the other domains, a way to defend it. And that's what we're working on within DOD. How do we protect our assets in space, and how do we make sure that the data information that traverses through space assets are trustworthy and free of any interference. >> Chris, exciting time, I'm mean, if you're in technology, this is crossing many lines here, tech, society, war time defense, new areas, new tech. I mean, it's security, it's intoxicating at many levels because if you think about it, it's not one thing. It's not one thing anymore. It spans a broader spectrum, these opportunities. >> Yeah and I think that expansion is a natural outgrowth from, as our microprocessors and chips and technology continue to shrink smaller and smaller. You know, we think of our cell phones and our handheld devices and tablets and so on that have just continued to get embedded in our everyday society, our everyday way of life. And that's a natural extension when we start applying those to space systems, when we think of smallsats and cube sets and the technology that's can be repurposed into a small vehicle, and the cost has come down so dramatically that, you know, we can afford to get rapid experiments, rapid exploitations and different approaches in space and learn from those and repeat them very quickly and very rapidly. And that applies itself very well to an agile development process, DevSecOps, and this notion of spins and cycles and refreshing and re-addressing priorities very quickly so that when we do put a new technology up, that the technology is very lean and cutting edge, and hasn't been years and years in the making, but it's relevant and new. And the cybersecurity and the vulnerabilities of that have to be addressed and allow that DevSecOps process to take place so that we can look at those vulnerabilities and get that new technology and those new experiments and demonstrations in space and get lessons learned from them over and over again. >> Well, that brings us to the next big topic. I want to spend the remainder of our time on, that is workforce, this next generation. If I wasn't so old, I would quit my job and I would join immediately. It's so much fun, it's exciting, and it's important. And this is what I think is a key point is that cybersecurity in and of itself has got a big gap of shortage of workers, nevermind adding space to it. So this is the intersection of space and cybersecurity. There is a workforce opportunity for this next generation, young person to person re-skilling, this is a big deal. Bong, you have thoughts on this? It's not just STEM, it's everything. >> Yeah, it's everything, you know, the opportunities we have in space, it's significant and tremendous. And I think if I were young again, as you pointed out, John, you know, I'm lucky that I'm in this domain in this world and I started years ago, but it continues to be exciting, lots of opportunities, you know. When you look at some of the commercial space systems are being put up, if you look at, I mentioned Starlink before and Amazon's Kuiper Constellation. These guys are talking about couple of thousand satellites in space to provide ubiquitous communications for internet globally, and that sort of thing. And they're not the only ones that are out there producing capability. We're seeing a lot more commercial imagery products being developed by companies, both within the US and foreign elements as well. So I think it's an exciting time to be in space. Certainly lots of opportunities. There's technical challenges galore in terms of not only the overcoming the physics of space, but being able to operate flexibly and get the most you can out of the capabilities we have operating up in space. >> Besides being cool, I mean, everyone looks at launch of space gets millions of views on live streams, the On-Demand reruns get millions and millions of views. There's a lot of things there. So, Chris, what specifically could you share are things that people would work on? Jobs, skills, what's the aperture? What's it look like if you zoom out and look at all the opportunities from a scale standpoint, what's out there? >> I'll talk to the aperture, but I want to give a shout out to our Space Force. And I mean, their job is to train and equip each air space and that space talent. And I think that's going to be a huge plus up to have a Space Force that's dedicated to training, equipping, an acquisition and a deployment model that will benefit not just the other services, but all of our national defense and our strategic way of how this company, country employees space altogether. So having a Space Force, I think, is a huge issue. And then to get to that aperture aspect of what you're asking and that addresses a larger workforce, we need so many different talents in this area. We can employ a variety of people from technical writers, to people who write and develop software to those who bending metal and actually working in a hardware environment. And those that do planning and launch operations and all of those spectrums and issues of jobs, are directly related to a workforce that can contribute to space. And then once that data gets to the ground and employed out to a user, whether it's a weather data, or we're looking at from a sensor, recent events on shipping lanes, those types of things. So space has such a wide and diverse swath that the aperture's really wide open for a variety of backgrounds. And those that really just want to take an opportunity, take a technical degree, or a degree that can apply itself to a tough problem, because they certainly exist in space. And we can use that mindset of problem solving, whether you come at it from a hacker mindset, an ethical, white hat approach to testing and vulnerability exploration. Or somebody who knows how to actually make operations safer, better through space situation awareness. So there's a huge swath of opportunity for us. >> Bong, talk about the cybersecurity enabled environment, the use cases that are possible when you have cybersecurity in play with space systems, which is in and of itself, a huge range of jobs, codings, supply chain, we just talked about a bunch of them. There's still more connected use cases that go beyond that, that are enabled by it, if you think about it. And this is what the students at Cal Poly and every other college and university, community college, you name it, who are watching videos on YouTube. Anyone with a brain can jump in if they see the future. It's all net news. Space Force is driving awareness, but there's a whole slew of these new use cases that I call space enabled by cyber secure systems. Your thoughts? >> Absolutely, I was had planned on attending the Cyber Challenge that's Cal Poly had planned in June. Of course, the pandemic took care of that plan, but I was intrigued by the approach that the Cal Poly was taking with middle school and high school kids of exposing him to a problem set. Here, you have a satellite that came down from space and part of the challenge was to do forensic analysis on the debris, the remaining pieces of the satellite to figure out what happened. It had a cyber cybersecurity connotation. It was hacked, it was attacked by cyber threat nation, took it down. And the beauty of having these kids kind of play with the remaining parts of the satellite, figure out what happened. So it was pretty exciting. I was really looking forward to participating in that, but again, the pandemic kind of blew that up, but I look forward to future events like that, to get our young people intrigued and interested in this new field of space. Now, Chris was talking earlier about opportunities, there're opportunities that you talk about, while I would like to have people come to the government, to help us out, it's not just focused on government. There's lots of opportunities in commercial space, if you will, for a lot of talent to participate in. So the challenge is immense, both government and the commercial sector, John. >> I mean, you get the hardcore, you know, I want to work for the DOD, I want to work for NSA, I want to work for the government. You clearly got people who want to have that kind of mission. But for the folks out there, Chris and Bong that are like, "Do I qualify?" It's like the black box of the DOD, it's like a secret thing, you got to get clearance, you've got to get all these certifications. And you got to take all kinds of tests and background checks. Is it like that, and will that continue? 'Cause some people might say, "Hey, can I even get involved? "What do I do?" So I know there's some private partnerships going on with companies out there in the private sector. So this is now a new, you guys seem to be partnering and going outside the comfort zone of the old kind of tactical things. What are some of those opportunities that people could get involved in that they might not know about? >> For NSA, there's a variety of workforce initiatives that for anybody from a high school work study can take advantage of to those that would like have to have internships. And those that are in a traditional academic environment, there's several NSA schools across the country that have academic and cyber sites of excellence that participate in projects that are shepherded and mentored by those at NSA that can get those tough problems that don't have maybe a classified or super sensitive nature that can be worked in and in an academia environment. So those are two or three examples of how somebody can break into an intelligence organization. And the other agencies have those opportunities as well across the intelligence community. And the partnership between and collaboration between private industry and the agencies and the Department of Defense just continue to grow over and over again. And even myself being able to take advantage of a joint duty assignment between my home organization and the Pentagon, just shows another venue of somebody that's in one organization can partner and leverage with another organization as well. So I'm an example of that partnering that's going on today. >> So there's some innovation. Bong, nontraditional pathways to find talent, what are out there, what are new? What are these new nontraditional ways? >> I was going to add to what Chris was mentioning, John. Even within DOD and under the purview of our chief information officer, back in 2013, the Deputy Secretary Defense signed the, what we call the DOD Cyberspace Workforce Strategy into effect. And that included a program called the Cyber Information Technology Exchange Program. It's an exchange program in which a private sector employee can work for the DOD in cyber security positions span across multiple mission critical areas. So this is one opportunity to learn, inside the DOD what's happening as a private sector person, if you will. Going back to what we talked about, kind of opportunities within the government for somebody who might be interested. You don't have to be super smart, dork in space, there's a lot of, like Chris pointed out, there's a lot of different areas that we need to have people, talented people to conduct the mission in space. So you don't have to be mathematician. You don't have to be an engineer to succeed in this business. I think there's plenty of opportunities for any types of talent, any type of academic disciplines that are out there. >> All right, thank you, and Chris's shout out to the Space Force is really worth calling out again, because I think to me, that's a big deal. It's a huge deal. It's going to change the face of our nation and society. So super, super important. And that's going to rise the tide. I think it's going to create some activation for a younger generation, certainly, and kind of new opportunities, new problems to solve, new threats to take on, and move it on. So really super conversation, space and cybersecurity, the Department of Defense perspective. Bong and Chris, thank you for taking the time. I'd love you guys just to close out. We'll start with you Bong and then Chris. Summarize for the folks watching, whether it's a student at Cal Poly or other university or someone in industry and government, what is the Department of Defense perspective for space cybersecurity? >> Chris, want to go and take that on? >> That's right, thank you. Cybersecurity applies to much more than just the launch and download of mission data or human led exploration. And the planning, testing, and experiments in the lab prior to launch require that cyber protection, just as much as any other space link, ground segment, trust rail network, or user data, and any of that loss of intellectual property or proprietary data is an extremely valuable and important, and really warrants cyber security safeguards. In any economic espionage, your data exfiltration, or denied access to that data, i.e. ransomware or some other attack, that can cripple any business or government endeavor, no matter how small or large, if it's left unprotected. And our economic backbone clearly depends on space. And GPS is more than just a direction finding, banking needs that T and timing from P and T or whether it just systems that protect our shipping and airline industry of whether they can navigate and go through a particular storm or not. Even fighting forest fires picked up by a remote sensor. All those space space assets require protection from spoofing date, data denial, or total asset loss. An example would be if a satellite sensitive optics or intentionally pointed at the sun and damaged, or if a command to avoid collision with another space vehicle was delayed or disrupted or a ground termination command as we just saw just a few days ago at T minus three seconds prior to liftoff, if those all don't go as planned, those losses are real and can be catastrophic. So the threat to space is pervasive, real and genuine, and your active work across all those platforms is necessary and appreciated. And your work in this area is critical going forward. Thank you for this opportunity to speak with you and talking on this important topic. Thank you, Chris Henson. Bong Gumahad, closing remarks? >> Yeah, likewise, John, again, as Chris said, thank you for the opportunity to discuss this very important around space cybersecurity, as well as addressing at the end there, we were talking about workforce development and the need to have people in the mix for future. (indistinct) We discussed, we need to start that recruiting early as we're doing to address the STEM gap today, we need to apply the same thing for cybersecurity. We absolutely need smart and innovative people to protect both our economic wellbeing as a nation, as well as our national defense. So this is the right conversation to have at this time, John. And again, thank you and Cal Poly host for having this symposium and having this opportunity to have this dialogue. Thank you. >> Gentlemen, thank you for your time and great insights. We couldn't be there in person. We're here virtual for the Space and Cybersecurity Symposium 2020, the Cal Poly. I'm John Furrier with SiliconANGLE and theCUBE, your host. Thank you for watching. (soft music)
SUMMARY :
the globe, it's theCUBE, Directorate Office of the So Bong, I'd like to have you start and the future conflict the National Security Agency. and the Canadian Space and technologies to make space work. in the case of Cal Poly, to the cybersecurity That the DOD has to be and of the DOD and getting to space. and controlling of the vehicle, the DOD to be a leader of being the only source Because again, it's going to the need to know a granular approach, and benefits to a new kind of architecture and not just for the US space in the industry in the '80s and do the tracking of those, bird or the satellite, and the role with it wants to take, Chris, why don't you take and the benefits of a cybersecurity model and the opportunities and responding to rapidly and I think it's going to because if you think about and the cost has come down so dramatically nevermind adding space to it. and get the most you can out and look at all the opportunities and employed out to a user, Bong, talk about the and part of the challenge and going outside the comfort zone and the agencies and the pathways to find talent, So this is one opportunity to learn, And that's going to rise the tide. So the threat to space is and the need to have people the Space and Cybersecurity
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James Wagstaff, Provident Financial Group | Coupa Insp!re EMEA 2019
(fast intro music) >> Narrator: From London England, it's the Cube, covering Coupa Inspire 19 EMEA. Brought to you by Coupa. >> Hey, welcome to The Cube. Lisa Martin coming to you from Coupa Inspire 19 in London. Pleased to welcome one of Coupa's spend setters, joining me now is James Wagstaff, the chief procurement officer of Provident. James, welcome to the Cube. >> Hello, Lisa, nice to be here. >> So you had a very busy day. Thank you for taking some time to talk to me about Provident, what you doing with Coupa. But give our audience an overview of Provident and what you guys do and deliver to your customers. >> Very good, so Provident is a ftse 250 UK financial services business. It lends money to people without access to mainstream lending. Um, so it's real focus is to do that in a responsible, caring way. So if you can't borrow money from Barclays or HSBC, then Provident is a company that will help you get back to access to that mainstream market. >> Individuals as well as like small businesses? >> Consumers, around two million people in the UK currently use Provident, either the credit card or our home credit or our car leasing business. >> Okay, so how long have you been there? >> I have been at Provident now since April of 2018. >> Okay. >> So we're coming up now to, I think 19 months, and we put Coupa into the bank, which is the credit card business in April or April/May. >> Okay talk to me, though, about about your journey in business and finance. One of the things I read about you is that you were encouraged from an early age to really understand all aspects of a business from operations to finance to marketing to truly provide value through procurement. Talk to me about the history there that you have. >> So I'm a big fan of mentor programs. So I think everyone should have a mentor, and I lucked into mine, a chap called Terry, who, for reasons best known to him, took me under his wing. I was quite old when I came to procurement. I was around late 20s, maybe 30, and he had a vision about what great procurement looked like, and it was a holistic view. So procurement at its worst can be very tactical, very cost focused, and Terry was very focused on the bigger picture, about top-line growth not just bottom line, and right from day one, he seeded that in me, and it's been the strength of my career. So I owe Terry, Terry Western, if he's watching, I owe Terry, I owe Terry everything for that. And then I spent the last 10 years as an expat. So prior to Provident, I had three years as the group CPI for VimpelCom, which is the Russian equivalent of Vodafone or AT&T, who have businesses throughout Soviet Union, CIS, and Asia-Pac. And then seven years with Huawei, who are China's largest private company, telecoms company, and I was traveling around the world on the sales side facing procurement. So that was a very sobering enlightening experience to see procurement from the supplier side of the table, and I think it's made me a different procurement person as a result in terms of the way the I treat people and relate to people. So that holistic nature combined with, I think, a very business-centric view of what procurement should do. >> Interesting, though, that you that you said, I got a late start in procurement, but your start was founded upon someone giving you very solid advice of look beyond that because this is an element of the business that can, somebody that clearly was seeing how transformative, but also how it was important for procurement to partner and understand different requirements and needs within each division within an organization, so it sounds like you didn't really grow up in that traditional siloed approach of procurement. >> I did not, and I think that for me it makes my life interesting. So I think if you're in procurement and the danger is you become quite siloed, you're very narrow, and I did my MBA quite recently while I was traveling just to get that bigger perspective. It makes the job fun. I mean, I think you know you can negotiate contract after contract after contract, but it's the context of what that's doing for the business. And I think when I looked at Coupa as a system, it was with that in mind. So looking at Coupa, not from the perspective of what it did for procurement, but how it was for end-user customers. So as a service, was it really, really simple to use? Did it feel like an Amazon shopping experience? Because that drives adoption, and if you can get people wanting to use the system because it's easy, then the data's in the system, and then the data's in the system you can do something with it. So you're not, you're not fighting that adoption issue that you would be on a lot of systems. So if you go to some of the big ERP systems, they can be really hard for people to change and adopt, and Coupa's not been like that. It's been relatively easy. >> Interesting that you talk about it as it needs to be as simple as an Amazon marketplace. As consumers we're so used to that, right. I mean, people transact daily and get fulfillment of whatever product or service they're ordering from Amazon within... Sometimes it's within an hour or two. So we have this expectation and this demand. To your point, though, about wanting to have software that would be as easy for your teams to take up, that consumer effect. Talk to me about that as an influence. Because you know, kind of right away experience with other systems that might be bigger legacy systems that are challenging to get folks to use because they're not that intuitive. Did you know right away when you came into Provident that I need to have something that is more consumer-like. >> I knew that we needed a system and because as a regulated industry, we had to control our spend. So the fact that we needed a procurement system was a given, so then the choice is what do you buy? I think you don't really need a big ERP unless you really want to spend a lot of money on assistant inspirations and complexity. So your then into the mid-market space. And, um, there's a lot of vendors out there that have had an on-premise model, been around a long time, but you can feel that when you use it. So I didn't do a paper-based RFP. I think this is probably a terrible way of evaluating systems because you can get a function list on paper, but that doesn't really tell you what it's like to use. So the procurement process was around video online demos. So getting users into the room, three hours for an online demo walk through the system. So it's a very non-traditional procurement process to buy a procurement system. And I think at the end of that, I think it was a more valuable process for it. >> Was that something that was driven by you or was that something that was driven by Coupa? Is that how they deliver that type of experience? >> It was driven by me, but I think it was welcomed by Coupa. I think, I think from the sales guys I think they do an awful lot of paper-based RFP, and I think it's a challenge because it's very hard to differentiate on paper. Actually, a lot of the systems kind of do the same stuff, but it's not what they do. It's how they do it. And you can't, you can't get that out of the paper. You have to see it and feel it and touch it. >> Exactly. One of the things that Rob Bernshteyn talks about, and he spoke about it this morning, is that the best UI is no UI. And he really talked about what they've done to be user-centric and talked proudly about the adoption that they've had. And you know, it's... We all know whatever software you're putting in an organization, all these, you know, whether its marketing, finance, operation, sales, if people aren't going to use it, it's not going to be able to deliver the value that whoever purchased it and brought it on needs it to do. Talk to me about that user-centric. Did you see and feel that right away in those demos? >> I think if you're a procurement guy, you have suppliers every day send you certain messages, and those messages are fairly consistent around, you know, delivering value and solutions. I mean, Rob's great. He's a bit of a force of nature. Um, you got to say that. But what I like about it is that he's got a very clear sense of vision about what the system should be, and I think he's done a great job of getting that throughout the company, top to bottom. And to date we've felt that. So normally what happens is you buy the software license, you sign the agreement, there's lots of love and care, and then kind of the vendor disappears a little bit, and you're on your own. And to date, Coupa done a great job. We got Damian Pinnell, who's our success manager. I get the sense that he really cares about whether the system is going to do what it promised to do. And how do we get more value out of it? Some of it is about selling more licenses because Coupa have got other modules they want you to buy, but that's kind of okay if the modules are delivering more value, then you don't mind paying for them. But even the modules we own, there is a real sense of are you exploiting it to the max? And that's pretty cool. >> What are some of the key values that you have gleaned so far in just the, what, maybe six months or so that you guys have been using the platform? >> So I'm getting, I'm quite surprised at the extent to the insights, the value I'm getting out of the insights. So as an example, and I'll be honest. Coupa told me that said your, your spend-through catalog is 27% and your industry top quartile is 95. And I kind of went, "Nah, I don't believe you." And then they said, "Your electronic invoicing could be 77%, and you're currently single digits." And I went, "Nah, I don't believe you." And then through the community we spoke to Co-Oper, another Coupa customer, and Marley there was saying, "No, we're doing it. We're at this. "We're at 95% or 97% even." And I went "Well, how are you doing it?" And she just talked me through how they sell it to suppliers and how, in my head, the reluctance to adopt actually evaporated because she was able to sell the idea to suppliers, sell the value as. She didn't force them to do it. She just said this is what you're going to get out of it if you do it this way, and she's genuinely got to 97. So what it's done for me is it's remove my own blockers in my own mind, you know, in my own head "You can't do this." Well, insights and speaking to other communities. Yes, I can. So it's opened my, changed my targets, changed what I think is possible. And I think that's cool. >> You look back to the beginning of your journey in procurement, business, and finance, when you were given this great advice, like "Be open-minded, understand how different parts of the business work," from then to where you are now and what you're able to deliver, in just a short time, leveraging Coupa, would have believed you'd been able to go from there to there? >> Uh, yeah, so Terry would always say to me, you know, if you're going to negotiate a deal, before you even pick up a contract, you would spend an hour with the business owner or the techie or whoever it is, and you just white board, at a technical level, what the solution is. I think that, years and years and years of doing that, of going deeper into technology and software and integration and through deal after deal after deal, when you come to run the project, to implement Coupa, you have that as a foundation. So you're not just at the surface and relying on other technical people because you're lost when you get to this level of detail. You've already got a little bit more depth. So I think that was the big spin-off, in a way. That you're able to have more in-depth conversations at a technical level, which you need to unblock stuff. >> So some of the news that came out today. They talked about what they're doing to expand Coupa Pay with American Express. I was just talking with Barclays. Barclays card been on that for a little while. Looking at the payment space for instance, on the BDC side, we have this expectation as consumers. We can do any transaction, we can pay bills. It hasn't been as... On the B2B side, it hasn't been as innovative. Some technology gaps, large scale. Where do you see Coupa in that respect with what they're doing with Coupa Pay? Do you see that influence from the consumer side that might eventually become an important part of what you're able to do at Provident? >> We haven't enabled Coupa Pay, so I'm in a position to talk authoritatively about it. >> In terms of taking the consumer and demand? >> So I look at the one-time-use credit cards, and I'm really quite excited about what that could do, and I kind of get the business sense and the use case behind that. So that's certainly on our radar. I like the risk-aware products as well, using the big data and AI stuff. So, there's a few things in the road map I've got my eye on. We're deploying expenses module in December/January, so that'll keep us busy on that. And then we'll need to route six months of data through Coupa so that we've got enough of a data pool to do the analytics. So we've got a busy road map, that's for sure. >> For a last question for you, James, for peers of yours, whether they're in financial services industry or not that are facing similar challenges and opportunities to transform procurement, what's you're best advice? >> Mmm, go and spend a few years as a supplier. I think procurement suffers a little bit from people who have only ever been in procurement. And I think that different perspective would be enormously powerful. So I think if we could get more marketing people, more lawyers, more different people and different professions into procurement, I think it would give you a broader perspective rather than a "I've grown up in procurement the last 20 years" sort of perspective. So go and get that holistic, global view would be my suggestion. >> Well, James, that's great advice for anybody, anywhere, and I'm sure Terry would be proud to hear you say that. >> I'm sure he would. >> Thank you so much for joining me on The Cube and sharing with us what Provident is doing with Coupa. We appreciate your time. >> It's been a real pleasure. Thank you, Lisa. >> Excellent. To James Wagstaff, I'm Lisa Martin, and you're watching The Cube from Coupa Inspire 19. Thanks for watching. (computerized tune)
SUMMARY :
Brought to you by Coupa. Lisa Martin coming to you from Coupa Inspire 19 in London. to talk to me about Provident, what you doing with Coupa. So if you can't borrow money from Barclays or HSBC, or our home credit or our car leasing business. and we put Coupa into the bank, which is the One of the things I read about you is that So prior to Provident, I had three years as the group CPI was founded upon someone giving you very solid advice I mean, I think you know you can negotiate Interesting that you talk about it as it needs to be I think you don't really need a big ERP unless you And you can't, you can't get that out of the paper. And you know, it's... So normally what happens is you buy the software license, and how, in my head, the reluctance to adopt and you just white board, at a technical level, So some of the news that came out today. so I'm in a position to talk authoritatively about it. and I kind of get the business sense I think it would give you a broader perspective and I'm sure Terry would be proud to hear you say that. Thank you so much for joining me on The Cube and sharing It's been a real pleasure. To James Wagstaff, I'm Lisa Martin, and you're
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Sanjay Mehrotra, Micron | Micron Insights 2019
>>live from San Francisco. It's the Q covering Micron Insight 2019 to You by Micron. >>Welcome back to San Francisco, everybody. We're here. Appear 27 covering the micron inside. 2019. I'm David Lot day with my co host, David Flores. Sanjay Moreau chose here. He's the president and CEO of Micron. Sanjay, great to see you again. Good to >>see you, too. >>I love the show because you guys are a highly technical company. You get you get down in the weeds and talk about nano meters and cycles and things like that. But we're here talking about technology, how it's changing people's lives. I mean, you see, that is your mission. So tell us a year on what's new from this >>event. You new at this event is so many new products that we announced today. You know, you see, Micron, I'd like to say that my clone 41 year old, but it has a new heart beat and you see that new heartbeat coming through New innovations, new products, you know, several new solid state drive solutions. Breakthrough speeds portable. SSD renounced our tent, a security solution as well as demonstrated test platform a platform for deep learning algorithms to be applied, enabling influence at EJ. So you see my front continuing to focus on driving high value solutions, engaging deeper with the ecosystem, engaging with our customers to understand what are the main points off the future and bringing innovative technology solutions. And, of course, during the course of last year in a while it was a year where memory pricing went down substantially because of some excess supply forces demand. But my crone, actually in that year produced the second best year in the history of the company. And during the year, he also had the second best year for free class cash flow for the company, >>about $13 billion in nearly 12 months. I want to get into some of that. But before I do our industry and you know this well has marched to the cadence of Moore's law for decades and decades of that has been the innovation engine. It no longer is. You talked about that on your panel today, the innovation engine is now data applying machine intelligence and a I and machine learning to that data scaling with cloud. Now the edge comes into a whole new innovation cocktail. I wonder if you could comment on that in terms of what it means for your business. >>So, yes, in terms of innovation, challenges you to Morse law scaling, but also the workloads that are there today, driving the eye of the future required, nor the solutions of yesterday. They require new, innovative architectures. I like to call them be spoke processors like you have a new custom suit for that fits a particular individual. Now baseball processors that actually meet needs off the specific workloads. But what is important is that as these new innovations, new architectures proliferate through the ecosystem. Memory and storage is key because the trends off the eye, after all, are about drawing deeper insight and creating greater value from all the data that billions of devices the coyote devices are creating around the world. So tremendous support unity for memory and storage. We are focused on bringing solutions with Denham with flash that meet the needs of our customers in terms of performance be announced today. You know the highest clocking speed for our ballistics. Dylan. You know, a delight to the gamers, but we also announce new SS D's for enterprise application, we announce a three d cross point x 100 solid state drive with the fastest in the industry kind of performance. So these are the kind of things were focused on. Yes, technology is getting more complex in and, you know, event from 64 layers to 96 layers. And next year, going 228 layers on Dedham side were the first ones to introduce the ones e technology Norden the industry and actually forced ones to start shipping already in production in the industry. This one z dina nor has the smallest feature size. So these are new, exciting things that are happening at my crime. >>I mean, Sanjay's right. They see all these alternative processes going on. You see, cos tech companies building their own custom silicon, right? I mean, >>so yes, way we're seeing these hybrid solutions being put together on dhe, seeing that the rise of new players completely like arm, for example, now taking a more and more important part in that. So But I'd like to just ask one question on three D cross point that that was an interesting one. How you gonna get volume in that is there going to be through working with some of these other vendors? Because Intel have just combined it with The process is essentially, Are you looking at new ways that you can use that at the lower end to get volume up? >>Where's that fit in your overall strategy? >>Certainly, as we said in the memory hierarchy, TV Cross Point fits in very nicely between NAND on one end and Di Dam on the other end city cost point as a persistent memory gives the benefit that it has capacities, ship densities that can be higher than Denham. Yet it has performance that is close to Denham and much faster than then. And it has the persistence, the non volatility that man has as well. So you can imagine with those kind of attributes, it will have exciting new opportunities in the future. But these new technologies do take several years before they become mainstream technologies. This is still early innings for three D plus point technology. Be engaged with the ecosystem partners with the customers in terms of understanding how this will fit in best in terms of their data center applications. This is what we have started working on This is what we announced the product. And we'll, of course, continue to evolve. The road map are pretty cross point technology. I just also want to touch upon what you said that Yes, you do see that compute now is not being just done like yesterday with CP use. Yes, you do have that idea of solutions. Si pues gp used tp use a six and f bjs. And here's some of the social media giants and those tech giants that are driving innovation in various industry segments, including transportation. They have their own silicon, you know, to address their deep learning requirements, and that creates new. Unfortunately, for us, this is what we call putting silicon back into Silicon Valley. Silicon is driving the innovations today that are coming out of Silicon Valley, regardless off world and market segment and Member Lee and storage is very much at the heart is at the center of yours. >>So you know I want to retire about vertical integration and one of my business early business heroes was Al Shugart. When I was a young puppet, i d. C. And he educated me on the importance of vertical integration and his market, which of course, was spinning destroys heads, media, etcetera. That was a game changer for that that you know, emerging company at the time. See gate. How is vertical? What your philosophy and vertical integration And how does it affect your business and your customers? >>So vertical indication enables us to bring value to our customers, bring greater value to our customers. We have a massive scale off manufacturing that is built on a very comprehensive and actually the world's most unique technology platform. Now taking this vertical integration of the technology platform manufacturing scales off, you know, more than six million acres a year and extending it to controller and form their expertise deep packaging expertise to bring high bandwidth Delia memory solutions for data center applications as well. A solid state drives and multi chip manage nan solutions for smartphone and automotive applications. These are just examples off how we're leveraging our vertical integration, extending it into controllers and firmware and packaging and assembly capability to really bring a diverse and expanded product for a full year to the market, do air just the markets needs from cloud to the edge. And now we're extending our work till indication capabilities even deeper from we have gone from silicon two solutions and now going from also silicon. Two solutions to system and software working with customers to understand water, the hardware and software intricacies involved that can help bring out even more power from the memory as they look at, you know, driving their deep learning algorithms for training as well as for influence. I think this is the vertical integration on build on the most unique platform of technologies. Nobody else in the world has Denham, NAND and CD cross point now building vertical indication on this gives us tremendous defense created opportunity to bring value to our cast. >>A troll more value or being able leveraged. I wanna ask you about your business. You mentioned a record number two free cash flow year for you guys. Two summers ago, I listened to you at the analyst, the Wall Street analyst meetings in you. We're very much aware of the demand and supply pending imbalance that was coming. And you said at the time we're gonna manage through that much better than we have. Historically, it reminds me of airlines when you go when you fly now there's no empty seats, so and you've done a masterful job. The stock prices stayed up. Now, granted, you know you've reduced share count. But how have you done that? What is the new discipline that has allowed you to navigate through those icebergs? >>Soviet Full focus on accelerating our technology development. We're focused on making, for example, technology development exploration. I mentioned earlier being the forest to the market with one C D M, which has the smallest feature size, right. That ability to accelerate technology development and deploy it in production to meet our CUSTOMERSNEEDS gives us ability to manage cost reduction ability as well. So Micron has actually in terms of cost reductions on a year over year basis has led the industry both on the same side as well as the NAN site. This has contributed to stronger financial performance of the company. During 2019 there, prices came down due to some excess supply in the industry, and yet Micron, due to its healthy cost position, was able to produce better financial results as well. Another very important element is increasing the mics off high value solutions, infusing the mics off SS D's and Managed man for mobile applications, as well as bringing more high performance memory to the Bennett, did a memory to the benefit of our customers. High value solutions, Cost positioning, technology acceleration. These have bean the elements that will give us long lasting advantage in terms of continuing to weather the potential ups and downs in our industry. And, you know, yes, we're proud of the fact that, unlike in the past, in an environment like will be experienced in 2019 with respect to price declines, Micron would have had media challenges Micron actually delivered, as I said, the second best year in terms of revenues profits as well as free cash flow. And I want to highlight that we narrowed the gap with our competitors. We narrow the gap with our competitors in terms of orbital margin again as a result, off a stronger, more diversified high value product portfolio and our cost reduction capabilities. >>Yeah, and you've also done a great job communicating to Wall Street. So my last question I know you gotta go is around tech for good. Mark Betty of's been really front center on this. You said that are really jar job is to make lives better, because I still say your job is to increase shareholder value as well. Whoa is the CEO who Mrs 4/4 in a row, but then points to tech for good at the same time. New new workers millennials expect checked for good. How do you see those fitting together? What's your philosophy? There >>were very passionate at Micron that it is important for us that we support the communities that be working where our team members 11. Yes, we want to dry for betterment of humanity through bringing the benefit off our technologies and products, you know? And of course, you see your life's changed with the benefit of more memory and storage, whether it is in your smart home or your smartphone or all of the benefits that you're getting from advances in technology today. But we also absolutely have a social responsibility going from customers to communities, really making sure that we had a good corporate citizen. So at my crone, philanthropy is important doing this year. A microloan foundation is matching our team members contributions, and through that through our team member contributions as well as our match, we have given two and 1/2 $1,000,000 to the communities during the course of the year. We have also supported several new initiatives related to stem education as well as basic human needs again in all the countries and sites where micro nasty members. And actually Micron Foundation has given $11 million during our fiscal year 2019 for supporting various causes toward basic human needs, as well as advancement of science, technology and generating and map. And, most importantly, microphone team members more white have contributed 165,000 hours in community giving, volunteering activities, and we are trying to continue to take our engagement with the community to the next level. I considered it very, very important that and our responsibility that is not only about producing best business results, but we need to help our communities and people in need get to the next level off betterment as well. And it's part of there's diversity and inclusion and equality is a very, very important initiative at the company as well. And we're making tremendous progress in that respect as well. That's >>a great story, Sanjay. Thanks. Um I know you're super busy. Get a bunch of customers to see you're an awesome CEO and doing a great job. Really appreciate you taking the time to come on the Cube. Thank you. Thank you >>for being here with you today. >>Fantastic. All right. Thank you for watching. Everybody will be right back with our next guest. Live from Micron inside. 2019. You're watching the Cube?
SUMMARY :
It's the Q covering Sanjay, great to see you again. I love the show because you guys are a highly technical company. but it has a new heart beat and you see that new heartbeat coming through the innovation engine is now data applying machine intelligence and a I and machine learning to that data I like to call them be spoke processors like you have a new custom suit I mean, Sanjay's right. on dhe, seeing that the rise of new players completely like I just also want to touch upon what you said that Yes, So you know I want to retire about vertical integration and one of my business early business heroes that can help bring out even more power from the memory as they look at, I listened to you at the analyst, the Wall Street analyst meetings in you. I mentioned earlier being the forest to the market with one C D M, So my last question I know you gotta go is around And of course, you see your life's changed with the benefit of more memory and storage, Really appreciate you taking the time to come on the Cube. Thank you for watching.
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Rawlinson Rivera, Cohesity & Brock Mowry, Whoa | VMworld 2019
>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019 brought to you by VM Wear and its ecosystem partners. >> Welcome back. We're here at V Emerald 2019 in the lobby of Mosconi north, back in San Francisco, where it all began. 10th year of the Cube covering VM world. I'm stupid and my co host is John Troyer. Expensive time working for Vienna, where he's been doing the kid with us now for over three years. It was Veum world that we brought in the first time. >> I believe I was working with you on the other side. That that here >> absolutely and welcoming. First back to the program. One of our cube alumni, Rawlinson Rivera, who's the CTO of the global field at Cohesive E. Thanks for joining us again. My pleasure, man. Always excited when we get to talk to Ah, customer is a customer and a service provider. Brock Marie, who's the chief technologist at? Whoa, >> Correct. Thanks for having. >> All right. So we're gonna get Tau Whoa in a second, cause really want to dig in an interesting name? I'm sure you guys have some fun with that, I would hope. But Rawlinson, first of all, you know Veum world always big celebration back in San Francisco celebration. But 10 years of the Cube to you know, what's it all mean to you? >> Amazing. The fact that I've been here a couple of times now it's great. It's a good, great way to put a stamp on my existence. He would be able to >> Yeah, you know, amazing ecosystem and lots of ah ah, as we said, we just had Jerry chain on. It's the deviant where? Mafia. I'm sitting here with two former VM where employees do so even when they've left their still tight with a lot of going on there. All right, Brock, you've been to this event Ah, a few times before we get into Whoa, Just tell us, You know, what does the world mean to you? >> Soviet world is obviously it's a huge networking event. You get Thio not only see your peers, but also other players in the industries and be able to evaluate their products and see what they have. >> All right, so tell us a little bit about Whoa. >> So what dot com was founded in 2013 we ah, tout ourselves as a cyber secure cloud platform. Ah, we've done more than just stand up TVM where bits for hosting we've actually integrated some threat protection and some network defense items. Uh, around that infrastructure. >> All right, give us a little bit of the Brett. You know, how many locations? Verticality. All that kind of. >> So our headquarters is in Hollywood, Florida. We have a data center presence in Miami, a data center presence in Grand Rapids, Michigan, and one and switch LV in Las Vegas. So that gives us coverage over the United States. All >> right, I've toward one of those facilities. You probably amazing facility. So, uh, >> yeah, well, can you tell us a little bit about what was business? And I'm in particular interested in being a service provider in 2019 right? A lot of noise about the big public clouds. But as the folks here at B M, where no, there's trillions of dollars flowing through a nightie ecosystem that, you know, some of it's going to the public cloud. But there's lots of need for service providers. Providing specialty service's or hands on service is or I'm kind of curious. What is your business? What is your business and like, how does it intersect with data, Which is where we're getting to hear? >> Yeah, absolutely. So with our focus on compliance, that's really one of the major differentiators from us with the hyper scale Er's or the Big three is a lot of people like to call them, um that gives us the ability also to tune and make sure that their workloads are precise and running the way that they want with the security models around them. Uh, plus, it's the you know you got, you could reach out and you can contact us. We pick up the phone, we support all of our customers. Uh, we love to go above and beyond and make sure that they're happy. So we want to kind of give them that that boutique type feel and be able to provide. The service is out. >> We're talking verticals like, >> yes. Oh, health care is a big one. Obviously, um and then there's, you know, huge requirements around that for data protection and ah, data isolation and so forth. Um and also, you know, on the cyber security side, cyber scan the new release from these guys is something that we're definitely foaming at the mouth to get at it. Something that we're ready to put into play because it's it's a value, add back to our customers and having their product in that position gives us an advantage, >> right? Rawlinson. He teed you up. But you know, in general, you know, we know where cohesive He has played in the enterprise on what's been happening. A lot of the environment gives a little bit of the landscape for the service providers and where cohesively plays. We know that that's you know, it's been a great no only customer, but almost a channel for many technology in the space for a number of years. Well, you >> know, we have our own sort of like division within the Coast, just with sports writer of market. What we doing, we're enabling them to provide their customers with the value that we gave our enterprise customers already so opening up more than just the backup, right? So one of the things that rock mentioned is this new capability. Have a performing scans for vulnerability scans within the systems. When have you ever been able to do that on something that just sits there and it's just an insurance policy in the past. Now we can give you the ability to provide your customers ability to look into their data whether there have a vulnerability or not in place and tell him before they do it. Did you want to restore this? You wanna protect it with X amount of vulnerabilities. You want to fix it before you do it, And that kind of level of service is being provided. It delivers in immense value to customers everywhere. All >> right, So is this the first product that uses a few city or have you been using other >> s? So we obviously we dove in headfirst with data protection? Um, our previous data protection product wasn't living up to, ah, up to its claims. And that sparked us to go out and start looking at other vendors. And it actually happened at the end world. A few years ago, I came across Cohesive E, uh, worked with their guys. We did a POC. Um, we attacked some of our major pain points right off the bat, and cohesive handled it without any problems. >> I'm kind of curious. So we're talking about a second secondary storage platform. You know, uh, backup is is a use of it, But once you live in the world now we don't. We still put something, the things on tape, but okay, the bits are live there on a disk somewhere, and back them up. So as an example of this for the security scans, some of this ransomware stuff can lie dormant for months before turning on. So it's not a matter of like, Oh, I've just restored the backup from last week. You may have to go search through the all your your your checkpoints. Right. So that's an example of how having a secondary storage platform really enables a lot of security. So that's my with my understanding. Several out, maybe. Tee you up. Can you talk about data? The secondary storage data platform in general And security is one aspect. Data protection is another. I don't know. >> I mean, that's right. Yeah. The thing about what we do is that we as a data management platform, which was kind of getting falling into that there's many fastest to managing with data. We started with the data protection piece. Now we adding other value to the areas which is just pointed out. There's a lot of dark data that you don't get to see because of description of silos, and >> I >> don't really use that Now. We have the ability to provide that value that everyone else on the service provider business can leverage because now they have. Like you said, I have to go look through all these different generations of that protection job that I'm doing now. We do that instantaneous. We do that at the core. So now you're able to identify and report on that and be able to correct it before you have to go through that process, which is which is incredible. Now, if that's on the data protection side, we also have the ability of using. You can use cohesive as a file if they want to do that. Now we're talking to live information that can access the same suite of capability and tools, are there and can report the same way. >> Yeah, if I can add to that to one of the one of the really cool features that I that I like that Cohee City does is when you're using filer service is and things like that. You still have the ability to protect that data as well. So you can replicate those snapshots out to other locations and so forth. So ah, we found that was, ah, pretty good benefit for us. We have a configuration management platform that we ended up putting amount on one of those servers, and we want to protect that in our other location. And this is our own internal operations. So we leverage the platform is well, we protect that data by replicating into another Geo >> Brock. Connect the dots for us. We understand us pain points. But what is this colucci city solutions that you're using mean for your ultimate end user customers >> Confidence, That's, you know, knowing that when that backup report comes in and hits their inbox, that all of those jobs are gonna be successful. And ultimately, what that turns into is when they need that data back, they need to restore it. It's going to be there for them, all right? >> Anything you'd add about the impact on the customers when you're working with service providers, any kind of broader discussion of the service writers. >> I mean, it's great the things that we do because now we're not only typically we enable our enterprise customers to do this. Now we're neighbors and our service providers to enable their customers to do that as well. And you know what? We just we just in the background. It's their business, right? They're the ones who are providing the service, making a service for for the customer based on what they need. And it is good for us to kind of enable that and let them do what they need to. They would just make money, make money, protect their money and make more money. >> Brock, I'm kind of curious you and your your customers, right? A lot of talking vigil, transformation at agility. We've all gotta make money. We've all gotta move fast, and I'm guessing you know it again. In an ecosystem where there are very big players and very small players, part of you still have to move fast, and your customers expect you to be delivering News Service's and reliable service is et cetera. Can you maybe just talk a little bit about kind of what your customers are looking for? Uh, you know how the relationship goes with, Maybe with a with a provider like like you have a team And will he see building healthy? You know, how fast can you turn on the service is how fast is that ramp up in? Maybe with the >> Sure so. And it's funny because I've actually been having some other conversations on how we can improve the existing workflow. Ah, but the workflow has been, uh, not, um, we've had to re architect a couple of network items to be able to, ah, to facilitate external backups. For example, being a service provider, I don't just back up the EMS within my environment. I backup PM's in customers environments as well. So laying the foundation to be ableto have these. Ah, these units replicate between each other, eases that path and and again it comes down to revenue. The faster I can get that box coming in, the faster that I can realize revenue on the product. >> A lot of discussion in this show about some of the future things you know, the emerging, where is talking about container ization and building communities into Evie's fear, talking about their multi cloud connectivity that they're having. I know the City's got a strong play partnering with all the public cloud environment. Give us look out as toe. How does that impact your business? Where do you see that going from your roadmap standpoint? >> Absolutely. So, uh, with with the cohesive platform, especially with the, uh, the big three hyper scale er's, for example, we're actually looking at a way to put our long term storage out on that out on those service is we'll keep our short term storage internal or on Prem wherever the customers scenario might be. But we want to leverage that that long term storage so that we don't have to manage that data over a seven year period. We do manage it. We'll ever do your guys tools to be able to do it, but it's in a hyper scaler. I don't need to worry about it. >> And to add to that were also as a Zvi, Ammar moves alone and catches on the wave of the Cuban. Any journalist after we also do that already so we can actually provide protection of name spaces for for the kubernetes environment, something you'll start seeing, you'll see we released very soon. So we already given the short stories provides the ability to compete with the hyper scale is providing those newer cloud Native service is they need to be. You have available for them to know we're gonna make that would enable that for everyone. Still haven't we would offer it universal. >> Well, actually, that that brings up a question Brock hour in terms of being cloud native. Either you, you guys spending up more service is more cloud native APS or your customers. And I'm not sure if they're building off if they're bringing off the shelf APS to you or if they're building custom maps. I mean, where do you see the evolution of this hole field in terms of Dev Ops and Cloud Native? >> Definitely. So Cloud Native is ah, is a very interesting architecture play, especially with the micro service's and dynamically building machines on the fly. And things like that is very, very exciting. Very intriguing. Um, our workloads tend to be more traditional vm type workloads. Uh, I have been having conversations with customers, technical groups. Hey, you guys should start looking at Micro service. Is this is something you guys can improve your guys. Your service delivery with um, we haven't gotten there yet. We're using some container service is internally for our own operations, but externally, we're still trying to, you know, part of the digital transformation. Work with your customers to provide them >> solutions. All right, Brock, when you know one of the things we come to this show, we always get. Okay, great. Here's where we are today. Here's where we going tomorrow. Usually have a wish list, you know, we know service fighters. Yes. If you could make it a little cheaper, you know, we need to be able to pass those margins, you know, down to our customer. What? What's on your wish list? What would make you know your company's life easier? >> Ah, well, cohesive. He's done a very good job of that already, so ah, again, you know, having confidence in your backups and being able to sleep at night is definitely huge. Um, so on my wish list, I like the direction they're going with the integration and, ah, lot of the workbench products and so forth. Honestly, I don't have a ton of wish list. I'm more sitting back watching what these guys are gonna come out with because cyber scans, one that actually came out of left field for me. And, um, this >> is awesome. What I think is interesting about these these architecture is that there are this this app layer that they that they're now introducing that Yes, there's kubernetes there, but it's a lot of APS. Data service is that are very close to the data. I don't know what What do you guys have in store? What are you talking about here at the show in terms of new service is because it's now you just containerized it. You, Doc, arise it and stick it in your thing and your your plane. And it's there on the on the device that >> the focus for us has basically continue to deliver value on the platform that people only thought it was data protection. It's way more than that. He has he comes availability scanners being one of them, but also opening the platform for customers and cell service providers. You know what you need. You know what service? If you need to create a developed for what you need to do, do it and put it on us. Do not move the date away from where where is safely stored, located, bring the application to it. That eliminates risks of, you know, data leakage and all these kinds of things that you have a secure, centralized, scalable everything you want. It's all in place. >> Yeah, I think it's a great point. You know, when when the company first came out, it's like, Okay, well, here's the product at the day. But Mohit is building a platform that is his history, and that's not what he's doing. And I know that's what excited a lot of people in the early days. And as you said, your data management platform now. So we know we're now actually are, at least at the early stages of where the company is going with the overall solution. >> Your moments very methodical. He decided to go one way, one thing at a time, right? We're not a Swiss army knife. We're not gonna Well, the ocean we come out, we master the one thing that was the most painful so far. Data protection. We fixed back up, and now we're going to give you the rest of what you get from the platform after we master that. All >> right? I want to give you the final words. You've been going through this journey now for a few years when you talk to your peers, What advice would you give than anything you've learned along the way? Is that all? It's great, But boy, I wish I could have shortcut. Certain things were, you know, planned something a little bit different. You know what learning is gonna share? >> Eso definitely plant plan your deployments. You know, there's there's some new features and new items that are coming out. But, you know, again, one of the great things about you he city you have a virtual ization of the E series. Go in there and break it on the V E Siri's and then deployed on your hardware. >> All right, >> Brock and Rawlinson Thank you so much for joining us. Appreciate all the updates and congratulations on the progress we've been making for John Troyer. Arms to Minuteman. Back with lots more coverage at the midpoint of three days. Walter Wall coverage two sets 10th Year of the Cube at VM World 2019. Thanks as always, for watching
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brought to you by VM Wear and its ecosystem partners. We're here at V Emerald 2019 in the lobby of Mosconi north, I believe I was working with you on the other side. First back to the program. Thanks for having. But 10 years of the Cube to you know, It's a good, great way to put a stamp on Yeah, you know, amazing ecosystem and lots of ah ah, as we said, we just had Jerry chain on. but also other players in the industries and be able to evaluate their products and see what they have. So what dot com was founded in 2013 we ah, tout ourselves as a cyber secure All that kind of. So that gives us coverage over the United States. You probably amazing facility. you know, some of it's going to the public cloud. Uh, plus, it's the you know you got, also, you know, on the cyber security side, cyber scan the new release from these guys We know that that's you know, it's been a great no only customer, Now we can give you the ability to provide your customers ability to look into their data whether there have a vulnerability or So we obviously we dove in headfirst with data protection? You know, uh, backup is is a use of it, But once you live in the world now we don't. There's a lot of dark data that you don't get to see because of description of silos, and able to correct it before you have to go through that process, which is which is incredible. So you can replicate those snapshots out to other locations and so forth. city solutions that you're using mean for your ultimate end user customers Confidence, That's, you know, knowing that when that backup report comes in and hits their any kind of broader discussion of the service writers. I mean, it's great the things that we do because now we're not only typically we enable our enterprise customers to do Brock, I'm kind of curious you and your your customers, right? So laying the foundation to be ableto have these. A lot of discussion in this show about some of the future things you know, the emerging, where is talking about container ization I don't need to worry about it. So we already given the short stories provides the ability to compete with the hyper scale is providing those newer cloud you guys spending up more service is more cloud native APS or your customers. Is this is something you guys can improve your guys. All right, Brock, when you know one of the things we come again, you know, having confidence in your backups and being able to sleep at night is definitely huge. I don't know what What do you guys have in store? You know what you need. And as you said, your data management platform now. We fixed back up, and now we're going to give you the rest of what you get from the platform after we a few years when you talk to your peers, What advice would you give than anything you've learned along the way? But, you know, again, one of the great things about you he city you have a virtual ization of the E Brock and Rawlinson Thank you so much for joining us.
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Sanjay Poonen, VMware | AWS Public Sector Summit 2019
>> Live, from Washington DC it's the Cube. Covering AWS Public-Sector Summit. Brought to you by Amazon Web Services. >> Welcome back everyone to AWS public sector here in Washington DC, the Cube's live coverage, two-day coverage, I'm your host, Rebecca Knight. Co-hosting alongside John Ferrier, and we are welcoming back to the Cube, 13 time Cube alum, Sanjay Poonen in the COO of VM-Ware. Thank you so much for coming back on the show >> VIP status, by the way. >> Yes, absolutely. >> Thank you, Rebecca. >> That's definitely VIP status. >> Yes we have a red carpet rolled out >> Delighted to be here. I've lost track of the number of times, but when you're having fun it's good. >> Exactly, so tell us a little bit about what is VM-ware's role here in the public sector, what are you doing here at this conference? >> VM-ware and AWS announced a partnership in October 2016, and it really was the coming together of the best in the public cloud, with the best in the private cloud for what we describe as the hybrid cloud opportunity. And the past two and a half years, coming up on three years pretty soon, has been incredibly exciting. We started off with some of the key industries that we felt, for us, the public sector is among our top three industries. But financial services, telco, public sector, healthcare, manufacturing, all the key industries, technology, we're looking for ways by which they could take their applications into the cloud without having to re-factor and re-platform those applications. That's a big deal because it's wasted of work, if you can lift and shift and then innovate. And that's the value we brought to the public sector and some of our earliest customers, were customers in the public sector like MIT, schools, most of the regulated industries. In the on premise world, we're very strong in almost every, civilian, military, the legislative advance, the judicial advance, the federal agency, all of them use us. Millions and millions of work loads. The question really is how is they think about modernization can they get the best manifesto of the public cloud while leveraging their VM footprint >> So some would say that modernization may not include the original VM-ware vision because a lot of the governments are tryna replace and equated old systems like coldblow, mainframes, whatever, but you guys have been around dominated the operating side of IT for a while so you're kind of seeing the first wave of virtualization, the first wave of modernization but there's some cloud native people they might see that as like "Whoa, is that old school?" So what is particular perspective on that innovation dynamic? Because a lot of the public sector investors are awakening now going "Oh my god, I can move fast with Cloud" So Cloud is bringing on a new set of disruptors in IT, you guys have already been there on the first wave of disruption, so how do balance that kind of presence, >> Yeah >> But also disruption, you might be viewed that way, I'm not sure. >> Yeah, I would say, actually, that the first wave of our free reign modernization started with this device before Cloud. Okay, in 2007 when the iPhone came out there was a significant move by big parts of the public sector to move away from blackberry, which is kind of what they use for the decade prior to that. And when we brought AirWatch, we began to see some of the earliest industries that were adopting the public sector. Many of the agencies started to look at us now, so we actually began our journey into this modernization discussion in the workplace transformation, part of the discussion before we got to Cloud. So we were prepared for some of what that looked like, for example, census 2020 that entire for all the workers something is being done with mobile devices now as opposed to paper or surveys that were done maybe 10, 20 years ago, and all powered and secured by Workspace ONE. Now, when it got to Cloud we were prepared for that because, you know, we knew a little bit of what that meant and mobile and Cloud were some of the two top discussion items that people were talking about as modernization at first under the banner of digital transformation. We had to begin to showcase to a customer that moving an application, now we're talking clients server three tier architectures as opposed to a cobalt mainframe that's really where we have but the bulk of the 886 architecture that's from virtualized VM-ware if you could take them now to the cloud and then use some of the services that these guys are building whether it's data based, whether it's artificially intelligence, machine learning, if you waste all your time in re-platforming and re-marketing an application it's that much less time you have to do some of those innovative things. And the lift and shift process once we had this sort of highway into the Cloud, so to speak, which is what VM-ware Cloud and AWS does, it became so apparent, so we are that process, we had to then work what we can talk about Fred RAM certification all of these things that I'm (inaudible) >> In AirWatch was really a critical acquisition, turns out a boom for you guys with public sector. >> Oh yeah. >> You guys had the iPhone was a driver not so much the blocking and tackling of virtualizing data centers and IT, which you had a presence in, but it was the mobility piece. >> Well since 1998, 99, since the company was founded, the public sector business of VM-ware has been very important, I mean I would say, like I said it's the top three and so, we have tremendous amount of relationships some of our biggest deals. Eight figures plus deals where done with some of the biggest and many of our partners here. >> So it's a large business. >> Large business. >> Did you break that in the numbers? >> We did but we have always said it so a top three, we have always talked about in our earnings calls, some big, large customer examples like US Army, and then , which is also a sort of representative of this community here. Safe, local education. All the universities are using us. So the footprint of VW-ware premise was well documented, well understood, lots of spent going on there. What we didn't have an access to, we had some virtual desktops, VDIs. This mobile aperture gave us a whole new banner of spending. But then the Cloud aperture is kind of taking this to a whole new level. And quite frankly if you look at the commercial sector, the overall IT spent in the world is about one trillion we track and about 150 to 200 billion of that, 15 to 20 % is being spent on the Cloud. And the public sector, governs sector is starting to track that, they are probably a little bit lagging in certain areas to commercial. But that 15 to 20 % is only going to get 30 or 40 % in the next five years. VM-ware has been one the top infrastructure companies, we are looking at our move, a bigger part of the wall of share that we gain as people move their investment to the Cloud. >> When you are thinking about the different clients and customers that you're working with, the Sled groups and then the corporate customers, what-how different are they and how, what's on the public sector's mind versus your corporate clients? And how do you manage the relationships differently? >> Yeah, we have sort of segment them at VM-ware and many companies have done the same thing into three pockets. One is who we describe as the federal public sector customers that are civilian, military and we mirror that in almost every country so Theresa here, for example, runs AWS and we have a similar type of work structure to hear in each of the key regions. The second big segment is healthcare, many of the healthcare organizations are regulated there's similar characteristics and the third is SLED, state local education. And those three pockets are very similar patterns in the way in which they buy, their CIOs are similar and they also have often very similar security requirements. So the highest maybe something like a FED and FedRAMP and we some specialized needs that they have for certain certifications on the device or certifications on the Cloud and we have to comply with all of those. But then as you get to the ones that are in the state local maybe they don't as many and higher certifications but what it's helped is to basically work with partners with a very similar across this, and the proposition on the initial transformation is really modernization of either the data center and their applications or modernization of the device. And VM-ware is very uniquely provisioned to help on both those fronts. >> And security is really top of mind >> Absolutely >> I mean we've heard on the main stage and we know how big a threat these cyber threats face. These Cyber threats pose. >> Absolutely, and if you think about aspects of security. Security has multiple aspects of where you can think of them as control points. The network, the end-point, the cloud, identity and lots of event management that is collected. These are the five biggest markets of security. In each of those areas VM-ware is starting to play more. For example, network, you know, five, six years ago people didn't think of VM-ware in that area but with NSX our leading software define networking area, we have become the lead on that segment and about half of our use cases are security related for a use case called micro-segmentation. So the government can basically segment out a set of their apps and through software, think of these as on-off switches almost like light switches only allow certain apps to access certain parts of the data center. That's very easily done through NSX. Workspace ONE, the endpoint can now be extremely secure and provide all the levels of security that Blackware provided in their proprietary devices but now on any device. So we've been systematically looking at each of these areas I would estimate about 15 to 20 % of VM-ware revenue is security related use cases and public sector this is a very, very key place where we get grilled on and we have to satisfy their level of requirements for security. >> Sanjay, what are you doing here? I know you said you are speaking at a panel, Fireside chat, what's your agenda of the week? What's the story? What some of the key talking points for VM-ware? >> VM-ware is one of the top sponsors here, I don't know whatever is global or platinum or whatever the highest level is, you will see our name's there. And largely what we did when we announced this partnership was, you know, Andy and I were classmates at school. We wanted to build a very close partnership at their big events, so you will see us at all the major summits. VM-ware is a top sponsor, and you'll see them also at >> Doubling down on the relationships. >> Yep, we're doubling down. And they're doing the same at VM-world, so we said "Listen" and I think I talked about this in one of your previous shows. If you can mingle, VM-ware has collectively about 100,000 people that come to all the VM-ware events across the world and maybe about half a million to people who watch those events online. Amazon has probably twice that number. But if we can mingle each other audiences because they are coming off into both shows and we, the best showing up at AWS summits and we'll give them lots of access to VM-world. >> Ups* >> (laughs) There we go. >> Operations >> Hey, that's got a ring to it. I like it >> That's exactly the vision. So we, first of all, VM-ware is a big presence and the acquisition we've done, also, like Cloud helped also has a big presence, so that's one. Number two, we try as often as possible to have either a key note or some kind of Provence, I've had a good friendship with Theresa. She invited me to speak, I think there's an event with their top five hundred customers, sort of a key note inside that. And I do that a little later this afternoon. And it's also a tremendous opportunity, I think they have 13 or 15,000 attendees here to meet some of our top customers, so those are the three things that I'm doing over the course of the next day and a half. >> You got the CIA deal 2013, what that has done, in gestation period since then, a lot of other folks in the DC circuit here, public sector, government, agencies, they are all going "Hmm, Amazon has got the right formula" so Theresa put the formula together, people are adopting it, you guys do the strategic deal with AWS with your AA gown on, as a student of the game if you will in tech, Sanjay, which you are, knowing what you know now at VM-ware what's your perspective on this? Because you got a big tail wind with Cloud, you get clarity in what you guys do, in what AWS does, you also have multi Cloud with other Clouds, I mean you got NSX with a nice product, you got multi Cloud built-in hybrid, I mean, pretty good at spot for VM-ware for public sector. What's your perspective on this? >> Yeah, two parts to your question. First off, tremendous respect for Andy. I was describing before I go out on the show with both of you, when we were in school, I wouldn't have put him, in 1987 when we graduated, as the person who would of been the pied piper of this public Cloud revolution. But kudos to him, Theresa a fantastic executive and I think that, you know, 2013 CIA deal put them on an incredible place to be, a front runner in this and many other deals they've done similarly. VM-ware, we saw over the last, you know, 3, 4, 5 years is a significant rise of Amazon in our accounts. Customers were asking us "Why can't we get the best of both worlds? Why does it have to be on premise runs and VM-ware and public lines and I've got to portent and refactor and re platform my applications?" So our customers drove a us together and what we've sort to do in our relationship with Amazon is we meet on a quarterly basis, we review feature and function, product road map, we're aggressive, with our sales teams are trying to pursue opportunities together. And that's really helped us, you know, that's part of the reason I'm here, so, the more that we can do together to satisfy customers, customers like seeing big partners come together, even if, it feels a little bit like Berlin wall moment, right? You remember 1987? You had the US and Soviet Union and people were surprised by that. I that that the general consensus was complete surprise in 2016 when we announced the project with Amazon. But with every move we made like for instance, recently we announced the FedRAM status, one of our biggest 8 figure deals we had announced in our queue for was with a major customer that's in this segment, actually. Our public sector SLED and the more that we can do this, I think there's a lot of future ahead of us. >> Berlin is interesting, you know, tearing down that wall that was a moment that came down and the government, the theme that we are hearing over and over again is red tape. Lag with data it hurts application work loads so fast data, make it available, cut the read tape out of procurement, I mean, basically, 1980s, 1990s, procurement rules don't apply to how people consume and deploy technology today. >> Yeah, absolutely. >> Tear down that red tape. >> I think you got that right. I think the governments mandate to go Cloud first in the, you know, last several administrations was absolutely key and certain elementary work loads like websites, I mean why, so if it's a public website that's holding public information, I mean, of course, you've got to worry about security but the data public anyway. Okay, so, what's going to get hacked? I mean, why don't you move all websites that are web content, so some of those early work loads are moved over very easy. I would call it so, the 1-O-1 of posting. Why would you want to have server just to host a website? But once that's done the more mission critical applications, Windows work loads, Oracle's sequel service databases, Virtual desktops, now you are starting to see and I think eventually some of the more mission critical apps like SAP or Oracle apps, I think you see them also now with a lot of customers in both public sectors and commercial- >> Military DOD tactical edges, >> Absolutely. >> The military lives are on the line, it's not a video game, lag actually will kill people. So you want to have that application peaked. >> Exactly. >> With the right architect >> One of the things that are so inspiring about being here at the public sector summit is that we are seeing all these used cases, of using the Cloud for good to solve pressing environmental challenges, health challenges, social challenges, what are you seeing, what is VM-ware working on that is, that is particularly inspiring to you? >> I am glad you asked that Rebecca. I would say that's one the things and Amazon shares a similar value where we think that, you know, technology companies have to think beyond themselves and be a force for good. I think that one of the first times at any major conference, last year we had the Nobel Peace Prize winner who's changed the world, Malala, come and speak and I think everyone who comes to major tech conferences, and we had one of the biggest conferences, was, I mean, we had grown big men, 6 foot tall crying at the end of that. And we had a number of customers that we loved to be able to talk about there stories, Make A wish is an example of an organization that, you know, if someone's with a terminal disease and they want to have some wish that they could wish for, all the infrastructure runs in VM-ware and we can help them serve that audience better, we have a number of charitable organization, Red Cross was on (unintelligible), so we, a big part of pad mind the attire of companies, kind of charter in our EPICC values has been people of integrity, people of work with the customers and the community. Our values EPICC stands for execution, passion, integrity customer and community. And that last C I think is very important, cause, you know, we live in a world and the more important thing is not necessarily how much money you make but what a force you can be for changing people's life. That lasts forever. You can't take your money into the grave but the more you can have on people, impact on people's lives, I mean, John, I am delighted to see your daughter. >> Yeah. >> I mean that generation continues >> Well, it's community right? >> And you're passing on those values onto the next generation or helping people that's the bigger story of life and that gets us equally excited as innovation. >> Communities can now be instrumented via digital technologies, so your faster time to find truth, people who have communities were very active, the data is there, it's all in the data and so you can see the impact >> You know, I think that's absolutely key. So John, I would agree with you and I think you as, you know, you talk to companies that's an important question to ask them. Because we are all in this together. There is no whether it's competitors or what's not, we can all serve the greater community, here for good and make this world a better place, you know there is a lot of what we do that helps the world run better, that's good, infrastructure helps us run better, but helping the world be a better place, it takes both individual and collective will. >> Well one of the talent gaps is not just computer programming and tech people it's architects for the new society that needs help and these key policy questions like governance and responsibilities, you're seeing YouTube and Facebook and our neck of the woods responsible for all this impact and they don't really kind of, there's no oversight. (laughs) >> Well, listen I'm not going to get into the public debate about, you know, privacy and governance and so on. I would say that one thing that, you know, we're also really excited to kind of give back to the community in terms of education. One of the things that is very powerful to VM-ware is our user groups. We call them V-mugs, VM-ware user groups and there's collectively about 150, 200000 of them and it's amazing when you spend time with them, they are really, really, they are members of the community really because they're customers and partners and they dedicate their time to educating others and the more that we can use online forums, I love the way in which you're using your online platform with the AI and other techniques. I think artificial intelligence becomes the ground equalizer, give access to everybody. >> Access to the voice is access to the data but right now as you pointed out we need a society that's going to have shared values and I think that's like where the good is coming from and it's easy to get on the bad tech band wagon which everyone is on right now but there are examples of tech for good, you mentioned- >> But when you say shared values, is that you, I mean is that possible? >> Well, I think there is, there is an awakening going on now from Silicon Valley where I live and here in DC which it's, it's in my face here because people as tech savvy here as they are in say Silicon Valley, no offense, but those people aren't as tech savvy here as they are in Silicon Valley, they don't go deep on the impact of tech but they see the results of bad tech. So I don't see a lot of a vandalizing going on outside of certain areas around tech for good. So I think there's a lot of great examples, human trafficking, you're seeing tech for hiring, new generations onboard training, skills gap, so efficiencies in healthcare, there is so many areas that tech could be used for good and if people were educated on focusing on that and not the bad, I mean bad's got to eradicated, certainly, I'm not for bad things but maybe there's a lot more good, the good pile is much bigger than the bad pile in tech, so, when I say shared values is recognition of that which is let's get on the same page, there's bad and there's good, have that debate and then apply the tech. >> Yeah, interesting. It's a galvanizing force. >> Well, it's just like any invention whether it's the printing press or the use of fire, I mean, there is good use of it and there's bad use of it. And we got to to find ways by which technology while this debate is going on as to as some of these social media platforms, my fundamental belief is that technology is going to transform society, the reason I came to the United States as an immigrant was to study computer science and I felt like the United States had, you know, when I came to this college I hade never heard of called Dartmouth College in Haven New Hampshire, was very fortunate to have a scholarship to go there but that's because I wanted to study computer science and I felt like computer science could change a lot of the way at which, you know, at that time, I was just trying to program and learn how to, you know, create algorithms but if you look at what transformed every aspect whether it's the mobile device which is really a computer in your pocket or Cloud computing which is kind of bringing the super computer into the Cloud. >> (inaudible) >> I think it's tremendous what we can do and we have to constantly find ways by which artificial intelligence and these forces of, you know, the next part of general mobile, Cloud computing can be used for greater good. >> Did you go to scholarship on full bode with basketball? (all laugh) >> Man, we got the Warriors with two ball games. >> So you are a big Warriors and for the folks that don't know Sanjay, we always used to talk about every time Warriors looking good to stay alive but not looking good >> So sad to see. I mean it's sort of, the last game I was watching last night, it was, it was sad, it was, of course, it was a win but also a loss to see KD go down that way was just absolutely tearful, yeah, but, you know, we have one more game. >> It's going to be hard >> It's going to be hard to, you know, kind of beat the crowd and the crowd is really loud at Oracle and get one more game and then, yeah, I think it'll get to game 7, we'll what happens but it's just great to their heart. >> I'm from Boston so I'm kind of over Golden state but I am sure everyone is over Boston and our red socks and our throw-ins and our pads >> Duck tour has only been 15 months? >> I know exactly! Exactly! We're still- >> There will be a Celtic warriors game >> That would have been so good >> That would have been so good like the Lakers (inaudible) >> It was more recent than that. It was the pads victory, so yeah >> Okay >> Yeah, anyway. Just saying, just saying. Sanjay, thank you so much for coming back on The cube, we look forward to your 14th visit on the show. >> Thank you, Rebecca. Thank you, John. >> I'm Rebecca Knight for John Ferrier, stay tuned for more AWS public sector summit here in Washington DC. (Upbeat Music)
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Sanjay Poonen, VMware | Dell Technologies World 2019
>> live from Las Vegas. It's the queue covering Dell Technologies. World twenty nineteen. Brought to you by Dell Technologies and its ecosystem partners. >> The one Welcome to the Special Cube Live coverage here in Las Vegas with Dell Technologies World 2019. I'm John Furrier with Dave Vellante breaking down day one of three days of wall the wall Coverage - 2 Cube sets. Uh, big news today and dropping here. Dell Technology World's series of announcements Cloud ability, unified work spaces and then multi cloud with, uh, watershed announced with Microsoft support for VMware with Azure are guests here theCUBE alumni that Seo, senior leader of'Em Where Sanjay *** and such a great to see you, >> John and Dave always a pleasure to be on your show. >> So before we get into the hard core news around Microsoft because you and Satya have a relationship, you also know Andy Jassy very well. You've been following the Clouds game in a big way, but also as a senior leader in the industry and leading BM where, um, the evolution of the end user computing kind of genre, that whole area is just completely transformed with mobility and cloud kind of coming together with data and all this new kinds of applications. The modern applications are different. It's changing the game on how end users, employees, normal people use computing because some announcement here on their What's your take on the ever changing role of cloud and user software? >> Yeah, John, I think that our vision , as you know, it was the first job I came to do at VMware almost six years ago, to run and use a computing. And the vision we had at that time was that you should be able to work at the speed of life, right? You and I happen to be on a plane at the same time yesterday coming here, we should be able to pick our amps up on our devices. You often have Internet now even up at thirty thousand feet. In the consumer world, you don't lug around your CDs, your music, your movies come to you. So the vision of any app on any device was what we articulated with the digital workspace We. had Apple and Google very well figured out. IOS later on Mac, Android, later on chrome . The Microsoft relationship in end use the computing was contentious because we overlapped. They had a product, PMS and in tune. But we always dreamed of a day. I tweeted out this morning that for five and a half years I competed with these guys. It was always my dream to partner with the With Microsoft. Um, you know, a wonderful person, whom I respect there, Brad Anderson. He's a friend, but we were like LeBron and Steph Curry. We were competing against each other. Today everything changed. We are now partners. Uh, Brad and I we're friends, we'll still be friends were actually partners now why? Because we want to bring the best of the digital workspace solution VMware brings workspace one to the best of what Microsoft brings in Microsoft 365 , active directory, E3 capabilities around E. M. S and into it and combined those together to help customers get the best for any device. Apple, Google and Microsoft that's a game changer. >> Tell about the impact of the real issue of Microsoft on this one point, because is there overlap is their gaps, as Joe Tucci used to say, You can't have any. There's no there's no overlap if you have overlapped. That's not a >> better to have overlapped and seems right. A gaps. >> So where's the gaps? Where this words the overlapping cloud. Next, in the end user world, >> there is a little bit of overlap. But the much bigger picture is the complementarity. We are, for example, not trying to be a directory in the Cloud That's azure active directory, which is the sequel to Active Directory. So if we have an identity access solution that connect to active directory, we're gonna compliment that we've done that already. With Octo. Why not do that? Also inactive Directory Boom that's clear. Ignored. You overlap. Look at the much bigger picture. There's a little bit of overlap between in tune and air Watch capabilities, but that's not the big picture. The big picture is combining workspace one with E. M s. to allow Office 365 customers to get conditional access. That's a game, so I think in any partnership you have to look past, I call it sort of these Berlin Wall moments. If the U. S and Soviet Union will fighting over like East Germany, vs West Germany, you wouldn't have had that Berlin wall moment. You have to look past the overlaps. Look at the much bigger picture and I find the way by which the customer wins. When the customer wins, both sides are happy. >> Tearing down the access wall, letting you get seamless. Access the data. All right, Cloud computing housely Multi cloud announcement was azure something to tell on stage, which was a surprise no one knew was coming. No one was briefed on this. It was kind of the hush hush, the big news Michael Delll, Pat Girl singer and it's nothing to tell up there. Um, Safia did a great job and really shows the commitment of Microsoft with the M wear and Dell Technologies. What is this announcement? First, give us your take an analysis of what they announced. And what does it mean? Impact the customers? >> Yeah, listen, you know, for us, it's a further That's what, like the chess pieces lining up of'Em wars vision that we laid up many years for a hybrid cloud world where it's not all public cloud, it isn't all on premise. It's a mixture. We coined that Tom hybrid loud, and we're beginning to see that realize So we had four thousand cloud providers starting to build a stack on VM, where we announced IBM Cloud and eight of us. And they're very special relationships. But customers, some customers of azure, some of the retailers, for example, like Wal Mart was quoted in the press, released Kroger's and some others so they would ask us, Listen, we're gonna have a way by which we can host BMO Workloads in there. So, through a partnership now with Virtue Stream that's owned by Dell on DH er, we will be able to allow we, um, where were close to run in Virtue Stream. Microsoft will sell that solution as what's called Azure V M, where solutions and customers now get the benefit of GMO workloads being able to migrate there if they want to. Or my great back on the on premise. We want to be the best cloud infrastructure for that multi cloud world. >> So you've got IBM eight of us Google last month, you know, knock down now Azure Ali Baba and trying you. Last November, you announced Ali Baba, but not a solution. Right >> now, it's a very similar solutions of easy solution. There's similar what's announced with IBM and Nash >> So is it like your kids where you loved them all equally or what? You just mentioned it that Microsoft will sell the VM wear on Azure. You actually sell the eight of us, >> so there is a distinction. So let me make that clear because everything on the surface might look similar. We have built a solution that is first and preferred for us. Called were MacLeod on a W s. It's a V m er manage solution where the Cloud Foundation stack compute storage networking runs on a ws bare metal, and V. Ember manages that our reps sell that often lead with that. And that's a solution that's, you know, we announced you were three years ago. It's a very special relationship. We have now customer attraction. We announce some big deals in queue, for that's going great, and we want it even grow faster and listen. Eight of us is number one in the market, but there are the customers who have azure and for customers, one azure very similar. You should think of this A similar to the IBM ah cloud relationship where the V C P. V Partners host VM where, and they sell a solution and we get a subscription revenue result out of that, that's exactly what Microsoft is doing. Our reps will get compensated when they sell at a particular customer, but it's not a solution that's managed by BM. Where >> am I correct? You've announced that I think a twenty million dollars deal last quarter via MacLeod and A W. And that's that's an entire deal. Or is that the video >> was Oh, that was an entirely with a customer who was making a big shift to the cloud. When I talked to that customer about the types of workloads, they said that they're going to move hundreds off their APs okay on premise onto via MacLeod. And it appears, so that's, you know, that's the type of cloud transformation were doing. And now with this announcement, there will be other customers. We gave an example of few that Well, then you're seeing certain verticals that are picking as yours. We want those two also be happy. Our goal is to be the undisputed cloud infrastructure for any cloud, any cloud, any AP any device. >> I want to get your thoughts. I was just in the analysts presentation with Dell technology CFO and looking at the numbers, the performance numbers on the revenue side Don Gabin gap our earnings as well as market share. Dell. That scales because Michael Delll, when we interviewed many years ago when it was all going down, hinted that look at this benefits that scale and not everyone's seeing the obvious that we now know what the Amazon scale winds so scale is a huge advantage. Um, bm Where has scale Amazon's got scale as your Microsoft have scales scales Now the new table stakes just as an industry executive and leader as you look at the mark landscape, it's a having have not world you'd have scale. You don't If you don't have scale, you're either ecosystem partner. You're in a white space. How do companies compete in this market? Sanjay, what's your thoughts on I thinkit's >> Jonah's? You said there is a benefit to scale Dell, now at about ninety billion in revenue, has gone public on their stock prices. Done where Dellvin, since the ideal thing, the leader >> and sir, is that point >> leader in storage leader inclined computing peces with Vienna and many other assets like pivotal leaders and others. So that scale VM, Where about a ten billion dollar company, fifth largest software company doing verywell leader in the softer to find infrastructure leader, then use a computing leader and softer, defined networking. I think you need the combination of scale and speed, uh, just scale on its own. You could become a dinosaur, right? And what's the fear that every big company should have that you become ossified? And I think what we've been able to show the world is that V M wear and L can move with scale and speed. It's like having the combination of an elephant and a cheetah and won and that to me special. And for companies like us that do have scaled, we've to constantly ask ourselves, How do we disrupt ourselves? How do we move faster? How do we partner together? How do we look past these blind spots? How do we pardon with big companies, small companies and the winner is the customer. That's the way we think. And we could keep doing that, you'll say so. For example, five, six years ago, nobody thought of VMware--this is going before Dell or EMC--in the world of networking, quietly with ten thousand customers, a two million dollar run rate, NSX has become the undisputed leader and software-defined networking. So now we've got a combination of server, storage and a networking story and Dell VMware, where that's very strong And that's because we moved with speed and with scale. >> So of course, that came to an acquisition with Nice Sarah. Give us updates on the recent acquisitions. Hep C e o of Vela Cloud. What's happening there? >> Yeah, we've done three. That, I think very exciting to kind of walk through them in chronological order about eighteen months ago was Velo Cloud. We're really excited about that. It's sort of like the name, velocity and cloud fast. Simple Cloud based. It is the best solution. Ston. How do we come to deciding that we went to talk to our partners like t other service providers? They were telling us this is the best solution in town. It connects to the data center story to the cloud story and allows our virtual cloud network to be the best softer. To find out what you can, you have your existing Mpls you might have your land infrastructure but there's nobody who does softer to find when, like Philip, they're excited about that cloud health. We're very excited about that because that brings a multi cloud management like, sort of think of it like an e r P system on top of a w eso azure to allow you to manage your costs and resource What ASAP do it allows you to manage? Resource is for materials world manufacturing world. In this world, you've got resources that are sitting on a ws or azure. Uh, cloud held does it better than anybody else. Hefty. Oh, now takes a Cuban eighty story that we'd already begun with pivotal and with Google is you remember at at PM world two years ago. And that's that because the founders of Cuban eighties left Google and started FTO. So we're bringing that DNA we've become now one of the top two three contributors to communities, and we want to continue to become the de facto platform for containers. If you go to some of the airports in San Francisco, New York, I think Keilani and Heathrow to you'LL see these ads that are called container where okay, where do you think the Ware comes from Vienna, where, OK, and our goal is to make containers as container where you know, come to you from the company that made vmc possible of'Em where So if we popularized PM's, why not also popularised the best enterprise contain a platform? That's what helped you will help us do >> talk about Coburn at ease for a minute because you have an interesting bridge between end user computing and their cloud. The service is micro. Services that are coming on are going to be powering all these APS with either data and or these dynamic services. Cooper, Nettie sees me the heart of that. We've been covering it like a blanket. Um, I'm gonna get your take on how important that is. Because back Nelson, you're setting the keynote at the Emerald last year. Who burn it eases the dial tone. Is Cooper Netease at odds with having a virtual machine or they complimentary? How does that evolving? Is it a hedge? What's the thoughts there? >> Yeah, First off, Listen, I think the world has begun to realize it is a world of containers and V ems. If you looked at the company that's done the most with containers. Google. They run their containers in V EMS in their cloud platform, so it's not one or the other. It's vote. There may be a world where some parts of containers run a bare metal, but the bulk of containers today run and Beyonce And then I would say, Secondly, you know, five. Six years ago, people all thought that Doctor was going to obliterate VM where, But what happened was doctors become a very good container format, but the orchestration layer from that has not become daugher. In fact, Cuban Eddie's is kind of taking a little of the head and steam off Dr Swarm and Dr Enterprise, and it is Cooper Navy took the steam completely away. So Senses Way waited for the right time to embrace containers because the obvious choice initially would have been some part of the doctor stack. We waited as Borg became communities. You know, the story of how that came on Google. We've embraced that big time, and we've stated a very important ball hefty on All these moves are all part of our goal to become the undisputed enterprise container platform, and we think in a multi cloud world that's ours to lose. Who else can do multi cloud better than VM? Where may be the only company that could have done that was Red Hat. Not so much now, inside IBM, I think we have the best chance of doing that relative. Anybody else >> Sanjay was talking about on our intro this morning? Keynote analysis. Talking about the stock price of Dell Technologies, comparing the stock price of'Em where clearly the analysis shows that the end was a big part of the Dell technologies value. How would you summarize what v m where is today? Because on the Kino there was a Bank of America customers. She said she was the CTO ran, she says, Never mind. How we got here is how we go floors the end wars in a similar situation where you've got so much success, you always fighting for that edge. But as you go forward as a company, there's all these new opportunities you outlined some of them. What should people know about the VM? We're going forward. What is the vision in your words? What if what is VM where >> I think packed myself and all of the key people among the twenty five thousand employees of'Em are trying to create the best infrastructure company of all time for twenty one years. Young. OK, and I think we have an opportunity to create an incredible brand. We just have to his use point on the begins show create platforms. The V's fear was a platform. Innocent is a platform workspace. One is a platform V san, and the hyper convert stack of weeks right becomes a platform that we keep doing. That Carbonetti stuff will become a platform. Then you get platforms upon platforms. One platforms you create that foundation. Stone now is released. ADelle. I think it's a better together message. You take VX rail. We should be together. The best option relative to smaller companies like Nutanix If you take, you know Veum Where together with workspace one and laptops now put Microsoft in the next. There's nobody else. They're small companies like Citrix Mobile. I'm trying to do it. We should be better than them in a multi cloud world. They maybe got the companies like Red Hat. We should have bet on them. That said, the end. Where needs toe also have a focus when customers don't have Dale infrastructure. Some people may have HP servers and emcee storage or Dell Silvers and netapp storage or neither. Dellery emcee in that case, usually via where, And that's the way we roll. We want to be relevant to a multi cloud, multi server, multi storage, any hardware, any cloud. Any AP any device >> I got. I gotta go back to the red hat. Calm in a couple of go. I could see you like this side of IBM, right? So So it looks like a two horse race here. I mean, you guys going hard after multi cloud coming at it from infrastructure, IBM coming at it with red hat from a pass layer. I mean, if I were IBM, I had learned from VM where leave it alone, Let it blossom. I mean, we have >> a very good partisan baby. Let me first say that IBM Global Services GTS is one about top sai partners. We do a ton of really good work with them. Uh, I'm software re partner number different areas. Yeah, we do compete with red hat with the part of their portfolios. Relate to contain us. Not with Lennox. Eighty percent plus of their businesses. Lennox, They've got parts of J Boss and Open Stack that I kind of, you know, not doing so well. But we do compete with open ship. That's okay, but we don't know when we can walk and chew gum so we can compete with Red Hat. And yet partner with IBM. That's okay. Way just need to be the best at doing containing platform is better than open shifter. Anybody, anything that red hat has were still partner with IBM. We have to be able to look at a world that's not black and white. And this partnership with Microsoft is a good example. >> It's not a zero sum game, and it's a huge market in its early days. Talk >> about what's up for you now. What's next? What's your main focus? What's your priorities? >> Listen, we're getting ready for VM World now. You know in August we want to continue to build momentum on make many of these solutions platforms. So I tell our sales reps, take the number of customers you have and add a zero behind that. OK, so if you've got ten thousand customers of NSX, how do we get one hundred thousand customers of insects. You have nineteen thousand customers of Visa, which, by the way, significantly head of Nutanix. How do we have make one hundred ninety thousand customers? And we have that base? Because we have V sphere and we have the Delll base. We have other partners. We have, I think, eighty thousand customers off and use of computing tens of millions of devices. How do we make sure that we are workspace? One is on billion. Device is very much possible. That's the vision. >> I think that I think what's resonating for me when I hear you guys, when you hear you talk when we have conversations also in Pat on stage talks about it, the simplification message is a good one and the consistency of operating across multiple environments because it sounds great that if you can achieve that, that's a good thing. How you guys get into how you making it simple to run I T. And consistent operating environment. It's all about keeping the customer in the middle of this. And when we listen to customs, all of these announcements the partnership's when there was eight of us, Microsoft, anything that we've done, it's about keeping the customer first, and the customer is basically guiding up out there. And often when I sit down with customers, I had the privilege of talking hundreds of thousands of them. Many of these CEOs the S and P five hundred I've known for years from S athe of'Em were they'LL Call me or text me. They want us to be a trusted advisor to help them understand where and how they should move in their digital transformation and compared their journey to somebody else's. So when we can bring the best off, for example, of developer and operations infrastructure together, what's called DEV Ops customers are wrestling threw that in there cloud journey when we can bring a multi device world with additional workspace. Customers are wrestling that without journey there, trying to figure out how much they keep on premise how much they move in the cloud. They're thinking about vertical specific applications. All of these places where if there's one lesson I've learned in my last ten twenty years of it has become a trusted advisor to your customers. Lean on them and they will lean on you on when you do that. I mean the beautiful world of technology is there's always stuff to innovate. >> Well, they have to lean on you because they can't mess around with all this infrastructure. They'LL never get their digital transformation game and act together, right? Actually, >>= it's great to see you. We'Ll see you at PM, >> Rollo. Well, well, come on, we gotta talk hoops. All right, All right, All right, big. You're a big warriors fan, right? We're Celtics fan. Would be our dream, for both of you are also Manny's themselves have a privileged to go up against the great Warriors. But what's your prediction this year? I mean, I don't know, and I >> really listen. I love the warriors. It's ah, so in some senses, a little bit of a tougher one. Now the DeMarcus cousins is out for, I don't know, maybe all the playoffs, but I love stuff. I love Katie. I love Clay, you know, and many of those guys is gonna be a couple of guys going free agents, so I want to do >> it again. Joy. Well, last because I don't see anybody stopping a Celtics may be a good final. That would be fun if they don't make it through the rafters, though. That's right. Well, I Leonard, it's tough to make it all right. That sounds great. >> Come on. Sanjay Putin, CEO of BM Wear Inside the Cube, Breaking down his commentary of you on the landscape of the industry and the big news with Microsoft there. Other partner's bringing you all the action here Day one of three days of coverage here in the Cubicle two sets a canon of cube coverage out there. We're back with more after this short break.
SUMMARY :
Brought to you by Dell Technologies The one Welcome to the Special Cube Live coverage here in Las Vegas with Dell Technologies World 2019. It's changing the game And the vision we had at that time was that you should be Tell about the impact of the real issue of Microsoft on this one point, because is there overlap is their gaps, better to have overlapped and seems right. Next, in the end user world, That's a game, so I think in any partnership you have to look Tearing down the access wall, letting you get seamless. But customers, some customers of azure, some of the retailers, for example, like Wal Mart was quoted in the press, Last November, you announced Ali Baba, but not a solution. There's similar what's announced with IBM and Nash You actually sell the eight of us, You should think of this A similar to the IBM ah cloud relationship where the V C P. Or is that the video We gave an example of few that Well, then you're seeing certain verticals that are picking not everyone's seeing the obvious that we now know what the Amazon scale winds so scale is a You said there is a benefit to scale Dell, now at about ninety billion in revenue, That's the way we think. So of course, that came to an acquisition with Nice Sarah. OK, and our goal is to make containers as container where you know, Services that are coming on are going to be powering all these APS with either data to become the undisputed enterprise container platform, and we think in a multi cloud world that's ours What is the vision in your words? OK, and I think we have an opportunity to create an incredible brand. I could see you like this side of IBM, Open Stack that I kind of, you know, not doing so well. It's not a zero sum game, and it's a huge market in its early days. about what's up for you now. take the number of customers you have and add a zero behind that. I think that I think what's resonating for me when I hear you guys, when you hear you talk when we have conversations Well, they have to lean on you because they can't mess around with all this infrastructure. We'Ll see you at PM, for both of you are also Manny's themselves have a privileged to go up against the great I love Clay, you know, and many of those guys is gonna be a couple of guys I Leonard, it's tough to make it all right. of you on the landscape of the industry and the big news with Microsoft there.
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Partha Seetala & Radhesh Menon, Robin.io | CUBEconversations, March 2019
>> from our studios in the heart of Silicon Valley, Palo Alto, California It is a cute conversation >> universe. And welcome to another cube conversation from our wonderful Palo Alta Studios in beautiful Palo Alto, California. As we do with every cute conversation, we're gonna talk about an important topic with smart people that can provide some good clues and guidance as to how the industry's gonna be forward. We're gonna do that today, too. Specifically, what we're gonna talk about is that there has been an enormous amount of interest in kubernetes is a technology for making possible the whole micro service's approached application development. But one of the challenges that kubernetes has been specifically built to be stateless, which means that it's not necessarily aware of its underlying data. Now that is okay for certain classes of application. But the typical enterprise does want to ensure that its data can remain state full. That does have a level of protection required, et cetera, which creates a new need within the industry for how do we marry state full capabilities, staple storage capabilities with kubernetes and have that conversation? We've got great guests here. Part of Ayatollah is a co founder and C t o of robin dot io and radish men on is the CMO Robin. I owe partner Radish. Welcome to the Cube. >> Great to be here. >> All right, so, reddish one, we start with you. Why don't you give us a quick update on Robin Donna? >> Sure. Robin. Daughter, You, as you were alluding to, is addressing super important problem that is in front of us, which is that you've got cloud. Native technologies, especially containers. And community is becoming the default way in which enterprises are choosing to innovate. But at the same time, there's a >> whole swath >> of applications which were architected just five years ago, which all need to get the same benefits off agility, portability and efficiency of cloud native technologies. Robin helps bridge that, and I hope to talk more about that. >> Excellent. So part of let's start with you and talk about this problem this impedance mismatch between applications that require some state full assurance about the data and kubernetes, which tends to be stateless. How does that How does that impact the way applications get built and deployed? >> Sure. So if you look at me as you mentioned that communities is a platform that has started our originated for stateless workloads, and people have adopted the fastest growing open source project. We know about that, but when you look at a stateless work lord, it actually depends on state from somewhere. It's basically computing something right. It's computing state that's coming either, for the network ordered. Is computing on state that store brother inside, big data data, data leak or inside a database? Now, if you look at the problem itself, developers have gotten used to the agility benefits that communities has to offer the mostly infrastructure as a court kind of construct centered offers, however, the agility is not complete if you do not bring the state full workload workloads also into the communities for so as an example, think about somebody who's trying to build on entire pipeline right across the in. Just process so visualized by plane. If you're saying that you know what, in order to put this entire stock together, our entire pipeline together are to still do something that is non agile by going out sorry communities and then marry that with something inside communities. That's not true, actually. So more and more we're seeing developers and the develops teams basically saying that. Okay, I want to have the entire stock developed on deployed on a child platform, like open these. And of course, that comes with a bunch of challenges that need to be addressed and hoping you talk about that today. >> Well, if we have a zoo said the state has to be maintained somewhere, state may be maintained somewhere up in the cloud, But there are gonna be circumstances where because of data locality issues on, you know you want local control. You have ah, Leighton. See, considerations a number of other issues that you want to be ableto locate state in the closer close to the kubernetes. Is that really what we're talking about here? >> That's one aspect of it which is essentially around the performance and maybe you in governance reasons why you want to call a Kate State and stateless, Right? But the other reason I was saying is, if you want to deploy a stack, stack is comprised of many too many competent, stateless as well estate full. And you're talking about the birth of an entire application that the developer is gonna push under this platform right, so there. It's not about just the data locality and all that. It's also that just enabling the entire stock to be deployed in one shot. >> So you just you just you want a simpler, more manageable stats at all, right? So what's the solution? What people, what people have to do to get access to both those performance more more performance state Full application. Cubans clusters that record, have some degree of day locality concerns or to sustain that dream of increasingly simple stacks. What has to happen differently? >> Sure, and there are two aspects to this. The 1st 1 I would say, is that a the platform that is going to offer this on top of communities has to guarantee the persistency needs, whether it is in terms of reliability, dumps of performances. Selous, it has to guarantee does so you have to get those onto the platform first. But beyond that, if you look at other issues talking about many, there are many, many data platforms or data applications of workloads that predict board docker and communities. Now, if you don't really bring them into the Ford, you really are not solving the real business challenges that people have today, right? So beyond just providing persistency layer to communities pods, you need to have a way in which you can take complex platforms such as Mongol, Cassandra Elastic, such article rack. Cloudera these kind of workload and bring them onto a platform that has architected for Microsoft. Just communities, right? Because these platforms are not. These workers are not designed for micro service's workloads. So how do you marry them onto a platform such as communities that is designed as a micro service's platform? So you go to solve that, and that is exactly what Robin has done. So we have taken this approach where you can take complex workloads, rear platforms and then make them run on on a Microsoft this platform like abilities, starting with the storage subsystem, which is where one of our course fences. >> So I could conceivably imagine an Oracle database being rendered as a container with inside a cougar and he's cluster and position as a service have been orchestrated by by that kubernetes instance. What >> if I could jump in? You don't have to imagine we have customers in production there. They have Oracle Rack as a service offered on robin right now. One thing I want to contextualize is that our roots are in problem solving this hard problem off applications that I haven't been designed for containers contain arising them and being able to manage that gracefully in carbonated right. It just gave the example off Oracle Rack as a service. Or we also have customers with, let's say, multiple petabytes of data with her new bastard service, um, covering big large enterprises as well. Now from that lineage. Now, what've you also offering is that there is a set of customers who, already picked, Committed is already right might be open shift. It might be P K, as it might be g k to do its customers. We also have an offering called Robbins Storage, which brings powerful data management capabilities right. So to offering the platform offering, which is communities plus storage plus networking. Bless application bundles for some of the demanding workloads. But we just talked about, and then Robin Storage is a new offering which can add the magic of data management and advanced data management capabilities to any community. Is that you? >> Well, let's talk about that just for one second the uh, when I think of data management capabilities, I'm thinking not just a Iot being written back and forth between some media and some application. I'm thinking in terms of, oh, data protection and security. So are there Give us a sense of the scope of the service? Is that our part off this solution that you're talking? >> Yeah, I'll start in part like and chime in as well. So the first context you need to have is that all these data management capabilities are in the context of a hybrid being the normed implementation, right? Nine or 10 customers are looking at implementing on Prem with Public Cloud, right? So in that context, any of the cable release that we're talking about being being able to take snapshots or being able to take, you know, move that snap short to be offer as a back up in the cloud or ability, the clone and rehydrate applications, these air own capabilities that need to operate in a hybrid cloud context, that's number one. The second thing is, rather than just solve the storage level problem off taking snapshots, being able to bring application and data together is a big game changer in partner. Can you add a little bit more on the apple is data? >> Absolutely. Because, I mean, if you look at the the dinner service is the radish doctor board snapshots and clones and things living backups. Those constructs have existed in the storage industries for almost three decades. So there's nothing new about dark, right? But if you look at applying them for work Lord that are running in communities, you gotta uplevel that, because when you look at a story little snapshot, it is still a volume orelon level snapshot. But what a developer develops team needs is the ability to take an entire workload. That's a Mongo TB cluster and the only snap, short and dark cluster. I want to keep different states, even if the topology of the application is changing. Correct. And that is something that Robin has innovated on because we recognized. And I come from a storage bag when I was a distinguishing. Jenna very does have Bean fortunate to be building many data platforms there on be recognized that just leaving that storage does not deliver the promise of agility that communities offers. They were uplevel it into applications and for the very first time. In fact, we're introducing concepts such as you go to a Mongo classroom. You say I want to go snapshot this cluster. We understand the apology that this cluster has. How many shards depositor for offering these things. The service is under Langston the volumes and we dark forms a snapshot. That's an application. Little snapshot of the benefit of application will snap Shirt is that if another developer wants to go clone and run queries on that, you don't have to go Dr Storage Admin inside. Just give me clones of these large volumes. They'll say, Just clone this Mongol Devi cluster on. Then within minutes, you have an up and running long body be cluster fully functional. You can start readies life. Exactly. Other thing would be draw the stock double portability. So you have this snapshot taken periodic snapshots. So let's say that you run out of capacity nor deer center, and you would like to go bust into a different cloud. That's your on premises, and you want to go and run a clone in geeky because that's where the capacities, our snapshots and the baby, a implemented and architect of this allow you to port an entire application along with topology? Medea on data so that he can go and stand up Fully functional, ready to use. That's among Would he be cluster and geeky in the club? >> Now you talk about UK a Google kubernetes engine on G C P Google Cloud Platform. Obviously, that's when you think about kubernetes. That's kind of the mother ship. When you come right down to it. How does your platform and G K E G. C P work together? >> So the first thing is >> that we have, ah, partnership, which is led by engineering to engineering engagement, that >> part eyes front, ending around a standard set of AP eyes whereby the advanced data management capabilities that we're talking about can be brought into communities world itself and, of course, geeky as the implementation footprint. Right? So that's one area that we've been collaborating on. The second is from, ah, Google perspective. The preferred storage for running enterprise workloads or state full workloads or the data intensive work clothes that be talking about is Robin Storage and that's ah that we definitely are pretty excited by the fact that through rigorous technical evaluation, after rigorous technical evaluation, Google is chosen Robyn stories as the preferred storage for these demanding workloads. So from both these standpoints off moving the state of the art of what does it mean to provide data management capabilities to communities, to providing a solution that works today for customers who are embracing G K both on Prem in in the cloud to be able to bring state full workloads? We're working with Google and pretty excited about that part. Anyone add further color on the engineering partnership? >> He absolutely, I think, as a radish mentioned. So Google perform. We are the purport storage solution for that. Now can we just rewind back a little bit there? About 25 30 different stories? When does providing stories for communities? Right. So what is this? I think that this move is something special that let us tow this thing at this point, right. We took a very fundamentally different approach when we when we saw this problem for G k r for communities you could have started with several open source story solutions, are there and build on top of that. When their companies that take barter effects, for example, pity orifice and build on that. The companies that takes seven belong there, right? Be formally said that. Listen, if you want to elevate the experience from storage onto applications, that the example that I took earlier off taking a snatcher, a mongo migrating and if your story, it's stackers underwear off the application, which means that the stories track is unaware of the topology of the application. Can you really do application consistent snapshots? You can't. All he can do is begin to snapshot individual Williams. Correct. Now, if the stories stock is not a rare off the application to polish, can you actually the application level quality? Also, this. If you can't do that, can you really guarantee noisy neighbor elimination? You had to >> do all >> those things right? If you really wanna run data platforms, those are the core things that you need to do right and Soviet took an approach is that it doesn't know it will not cut it if you build a story. Stack on top of border defense, for example, are on set, so we do a ground up approach and he said, Look, if you wanna build a story, started this cloud native communities native. How would that look like? And how would the perimeters exposed so that it can deliver the entire experienced applications? So architectural leave yard very superior compared to the other players out there, it's proof is that we've got picked. Now that's one aspect. The other aspect is the approach that were taken to expose these primitives, their own snapshots and backup on a portability and all that was very clean. Right on. Very pragmatic how it works with both the born in the cloud as well as the the prior boatloads right on. Because of that, we're also collaborating with the Google engineers is to come up with a set off a P eyes that were planning to standardize right around community so that you could have a very standard set off a p I through which you can trigger these data management calls. Right? So that's that's other like no other stock Borden engineering to engineering collaboration. So that's the other thing that we're collaborating on to create the stana riser of FBI's based on the knowledge that we have had, because we have have we have feel deployments off like rubbish. Talked about right article rack. We have field the Prime Minster. People are deploying multiple petabytes off starting in the single communities. Robin, cluster. Right? So all that learning all the experience that we have had its contributed towards this joint Engineering to engineering. Afford that you're going to create the standardized data management. >> So we've got Robin. I owe has delivered a piece of technology for handling state full kubernetes clusters that has been validated by Google I o. Today or you know, so that can be used now. And is the basis for further engineering work to move this Maur into the mainstream for the future? That's good. Very exciting stuff, Partha. Right, Dash. Thanks very much for being here in the Cube. Thank you. Thank you. And once again, I want to thank part uh Chautala, Who is the co founder and CEO of Robin I owe and radish men on Who's the CMO Robin don I owe once again. I'm Peter Bursts. Thanks very much for watching this cube conversation until next time
SUMMARY :
But one of the challenges that kubernetes has been specifically built to be stateless, Why don't you give us a quick update on Robin Donna? And community is becoming the default that, and I hope to talk more about that. So part of let's start with you and talk about this problem this impedance And of course, that comes with a bunch of challenges that need to be addressed and hoping you talk about that today. that you want to be ableto locate state in the closer close to the kubernetes. It's also that just enabling the entire stock to be deployed in one shot. So you just you just you want a simpler, more manageable stats at all, right? So we have taken this approach where you can take complex workloads, rear platforms and then make by by that kubernetes instance. You don't have to imagine we have customers in production there. Well, let's talk about that just for one second the uh, when I think of data management capabilities, So the first context you need to have is that So let's say that you run out of capacity nor deer center, That's kind of the mother ship. on Prem in in the cloud to be able to bring state full workloads? from storage onto applications, that the example that I took earlier off taking a snatcher, So all that learning all the experience that we have had its contributed towards And is the
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Donnie Williams, Scott Equipment & Eric Herzog, IBM | Cisco Live EU 2019
(funky upbeat music) >> Live from Barcelona, Spain. It's theCUBE covering Cisco Live! Europe. Brought to you by Cisco and its ecosystem partners. >> Welcome back to Barcelona everybody we're wrapping up day one of Cisco Live! Barcelona CUBE coverage. I'm Dave Vellante, he's Stu Miniman. You're watching theCUBE, the leader in live tech coverage. Donnie Williams is the IT Director at Scott Equipment out of Louisiana and Eric Herzog is back. He's the CMO of IBM Storage. Gentlemen, good to see you, welcome. >> Thank you. >> Thank you for having us. >> You're very welcome. So tell us about Scott Equipment. What do you guys do? What's the company all about? >> We're a heavy equipment dealer, so we've been in the business for 80 years, privately owned company. And so we started out in farm implement 80 years ago by the founder Tom Scott which is where the name Scott Equipment comes from. And so we transitioned over the years to construction equipment and we're now, so back in 2014 we sold all of our, the farm stores that handle all of that equipment, and now we're strictly servicing the construction industry and petrochemical industry. >> So you're a dealer of large equipment. And you service it as well, or? >> Yes we service it. We're primarily a rental company first. Then we also sell what we rent. We service it and it also parts as well. >> So we're talking massive? >> Yes big. If you think, one of our main clients is Volvo which if you've seen the show Gold Rush, that Volvo equipment that you see there, that's what we sell. >> It's incredible machines. >> Yeah, yeah they are I had a chance to play with one. I went to a Shippensburg Pennsylvania where their North America office is and had a chance to play with their largest excavator. That was fun. >> So is a lot of you IT centered on sort of the maintenance business and the service business or? >> Yes. Mostly Mirror is like a car dealership. So like I said, we do sale service, parts, all of that. >> So the business flow starts after the sale is made, obviously. >> Exactly, yes, we sell, yeah, exactly. We get the equipment out there in the territory and then the revenue continues to come in. >> So what are some of the challenges, the external challenges that are driving your business? >> So really, our, the whole heavy equipment industry is, is kind of behind the times in my, from a dealership perspective. From a manufacturer perspective. They're somewhat up with technology, especially Volvo, but from a dealership, they're mainly privately owned, so they're not, there's not a whole lot of resources in technology. That's not a focus for them. They're focused on the business side of it, so. When I first started at the company 10, 11 years ago now, there was one guy servicing 600 employees. And it was-- >> One IT person? >> One IT person. So, as you can imagine, it was a nightmare. I mean it's not the guy's fault. I don't blame him at all. It's just the way that they had done business and not changed. >> He was a bummed out IT person. >> Yeah, right exactly, yeah. >> Now how'd you guys find them? >> So they're a customer of ours for the verses stack. We have a partner that they've been buying their IBM and their Cisco gear from, and then when they were doing a modernization effort, the reseller talked to Scott and said, Donnie, what d'ya think? How about doing this converge infrastructure. Easier to employ at sep-tor. So it all came through their existing channel partner that they were using for both IBM gear and Cisco gear. >> So you wanted a solution that one guy could run, right? >> We've now at least grown that, our company to, now we have six total in our department. So we've changed a lot since I started 11 years ago. >> And what are they spending their time doing? >> Primarily, we do a lot of help desk, assistant administration, we do mostly, my focus is to make sure that our employees are satisfied so they can take care of the customer. And that's the primary goal and along with that comes systems administration, as well, so. >> But you know, a full stack like this. I mean the joke. You need more than one person. >> Right. But it's going to be simplified, you know what you're buying, >> Right, exactly. >> It's predictable, and therefore, you shouldn't need to be seen on a day to day basis. >> Yes, I like keeping things simple, simple as possible. So, that makes my job easier, it makes my team's job easier, as well. >> So what kind of things are you driving? Is it, ya know, data protection? Is it, what sort of, you know, use cases do you have on your stack? >> We're from our, we're servicing on our, with Cisco, I'm sorry, verses stack. It's mostly it's all private cloud. We're servicing applications that supplement our core ERP system. So, we have reporting solutions. When we first bought the verses stack, we were considering moving to another ERP system, and we would have that infrastructure in place to migrate to that. So we still have that, actually, element table as an option for us. >> The migration to a new ERP system? >> Yes. >> We should talk afterwords. >> We're avoiding that all costs. >> Right, well, of course. You don't want to convert if you don't have to. Yeah but sometimes it's a business case. Sometimes it's hard to make. We'll talk. >> Exactly. >> Cloud in your future or present? >> We're doing some-- >> SAS stuff, or? >> Yeah a little of that. I mean anything. I mean things that make sense for us to do cloud. Security services. We're doing, of course, probably the most common is hosting email. We're doing a lot of that. Share point. That type of solution in the cloud. >> How long you've been with the company? >> 11 years. >> 11 years, okay, so, thinking about the last decade, I mean a lot has changed. >> Yes. >> What are you most proud of? What's like your biggest success that you can share with us? >> Really building the IT department and bringing our company into the 21st century from a technology perspective. I mean, like I said, we had one person that was handling it. It was really impossible. I mean, you couldn't depend on one person and expect the company to survive long term. >> Yeah, that one person had to say no a lot. >> Exactly, right. He just couldn't get everything done. >> So, really that modernization and that's kind of where you guys came in, right? >> IT modernization play. The verses stack is heavily used for that and, you know, as we've said on the earlier interview, we had a CSPN. We've also used it to go to the next level from an IT transformation to the future. 'Cause in that case, as you know, that was a CSP who uses it to service, you know, hundreds of customers all across the UK in a service model. And in this case, this is more of a IT modernization, take the old stuff, upgrade it to what it was. They even had an old IBM blade servers. That's old this stuff was. Old XE6 Blade servers that must've been 10 years old before they went to the verses stack. >> How many people in the company? Roughly? >> Right now, we've actually sold off side since I've been with the company, we've sold off some of our nonperforming business units. We're probably roughly around 550 now. >> Okay. >> So I mean, we're actually more profitable now than we were 11 years ago. We have less employees, but our profitability is actually exceeded. >> Theme of simplification. >> Exactly, right. >> So what's the biggest challenge you face as the head of IT, today? >> The biggest, probably the biggest challenge would be me wanting to implement technologies that are not ready. I want to have the competitive edge of the industry. I want to be able to be ahead of the curve. And that's probably the biggest challenge. >> And you're saying you can't because the tech isn't ready? Or it's a skills issue? >> It's just the industry. Just trying to work with vendors and getting them to be ready for, I say vendors, manufacturers. They're our vendors. To get them to, and know their dealers as well. To all be acceptable to the technology's that's been there 20 years. >> What would you say is the top, number one, or the top things IBM has done to make your life easier? And what's the one thing they could to do that they're not doing that could make your life easier? What's the, start with what they've done. You know what the success is that have helped. >> Really, we've been a longtime IBM customer. We have not just the verses stack, but we also have the power system, which actually runs our core ERP. >> Ah, okay, so. >> So I mean, we've had long standing relationship with IBM. Reliability is there. The trust is there, as well. >> Yeah, long term partnership. Alright, what's the one thing they could do? If you could wave a wand and you said, IBM will to X, what would x be to make your life better? >> Cut the price. >> Ah, here we go! (all laughing) I should've prefaced that soon! Besides cut the price. Alright we'll leave it there on that topic. But you know, the power system thing brings up, you know, our friend Bob Piccano's running the cognitive systems group now. You guys doing some stuff with AI. Maybe talk about that a little bit. >> So what we've done is two things. First of all, we've imbued inside of our systems AI all over the place. So for example, we tier data which can do not only to own array, but literally to 440 arrays that have someone else's logo on them. It's all AI done. So when the data's hot, it's on the fastest tier. So if you have 15,000 RPM drives and 7,200 RPM drives, it goes to 15,000 when it cools off. AI automatically moves it. The storage admin does nothing. You don't set palsies AI takes care of it. We have Flash, and you have hard drives. Same thing. It'll move around. And you could have an IBM array talking to an EMC array. So all sorts of technology that we've implemented that's AI in the box. Then on top of that, what we've done is come up with a series of AI reference architectures for storage as one of the critical elements of the platform. So what we've done is create what we call a data pipeline. It involves not only our storage arrays, but four pieces or our software, spectrum scale, which is giant scale off file system, in fact, the two fastest supercomputers in the world have almost half an exabyte of that software, storage with that software. Our spectrum discover, which we announced in CUBE 4, which is all about better management of metadata. So, for AI workloads, big data analytic workloads, the data scientist doesn't prep the data. They can actually talk to what we do, and you can create all these metadata templates, and then boom, they run an AI workload on Thursday, and then run an analytic workload on Friday, but all automated. Our archive, and then our cloud object storage. So, all that is really, think about it more as an oval, because when you're doing an AI system, you're constantly learning. So the thing you got to do is, one, you've got to have high performance and be able to handle the analytics which you we do on Flash. 'Kay, so the Flash is connected. You've got to be able to move the data around and part of the thing with the Spectrum Discover is that we can talk through an API, to a piece of AI software, to piece of analytic software, to a piece of big data software. And they can literally go through that API, create templates for the metadata, and then automatically suck what they need into their app and then munge it and then spew it back out. And then obviously on the archive side, want to be able quickly recall the data because if you think about an AI system, it's like a human. So let's give you my Russian example. So I'm old enough, when I was a kid, there were bomb shelters in my neighborhood that people dug in the backyard. Then we have, you know, Nixon lighting up the Chinese. Then we have Reagan and Gorbachev. Next thing you know, the wall comes down, right? Then the next thing you know, there's no longer a Soviet Union. All of a sudden, ah, the Russians might be getting a little aggressive even though they're no longer communist, and now you see, depending on which political party, that they're totally against us, or they're totally helping us, but, you know, if they really were hacking systems, whatever political party you're in, they really were hacking our systems trying to manipulate the election. Pro or con, the point is that's kind of like a cyber attack. And that's not a good thing. So we learn and it changes. So an AI system needs to understand and change, constantly learn, if all of a sudden you have flying cars, that's going to be different than a car with tires. Now a lot of it may be the same. The interior, all the amenities, but the engines going to be different, and there are companies, including the big three, four, five, auto, who are actually working on flying cars. Who knows if it'll happen, but the AI system needs to understand and learn that and constantly learn. And so, the foundation has to heavily resilient, heavily performant, heavily available, last thing you want is an AI system going down on you. Especially if you're in healthcare, or big giant manufacturing, like Volvo, his customer. When they're building those cranes and things, they must cost 50, 60 million dollars. If that assembly line goes down, it's probably a big deal for them. So you need AI systems that always keep your other systems up and running. So you have to have that solid foundation of storage underneath. >> Awesome, alright, we got to leave it there. Give the customer the last word. Donnie, first time in Barcelona, right? >> Yes it is. >> How are you finding the show and the city? >> Oh it's awesome. This is my fifth Cisco Live. First time in Europe, so yeah. Enjoying it. >> Good, good. Well thank you guys for coming to theCUBE. >> Great thank you for coming. >> Thank you! >> Really appreciate it. >> You're welcome. Alright keep it right there everybody. We'll be back to wrap day one Cisco Live! Barcelona. You're watching theCUBE. (techno music)
SUMMARY :
Brought to you by Cisco and its ecosystem partners. Donnie Williams is the IT Director at Scott Equipment What's the company all about? the farm stores that handle all of that equipment, And you service it as well, or? Then we also sell what we rent. Gold Rush, that Volvo equipment that you see there, and had a chance to play with their largest excavator. So like I said, we do sale service, So the business flow We get the equipment out there is kind of behind the times in my, I mean it's not the guy's fault. the reseller talked to Scott and said, So we've changed a lot since I started 11 years ago. And that's the primary goal I mean the joke. you know what you're buying, you shouldn't need to be seen on a day to day basis. So, that makes my job easier, So we still have that, actually, You don't want to convert if you don't have to. probably the most common is hosting email. I mean a lot has changed. and expect the company to survive long term. Exactly, right. 'Cause in that case, as you know, since I've been with the company, So I mean, we're actually more profitable now And that's probably the biggest challenge. It's just the industry. or the top things IBM has done We have not just the verses stack, So I mean, we've had and you said, IBM will to X, But you know, the power system thing So the thing you got to do is, one, Give the customer the last word. This is my fifth Cisco Live. Well thank you guys for coming to theCUBE. We'll be back to wrap day one Cisco Live!
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Donnie Williams & Eric Herzog | Cisco Live EU 2019
>> Live from Barcelona, Spain. It's the cue covering Sisqo Live Europe, brought to you by Cisco and its ecosystem partners. Welcome back >> to Barcelona. Everybody would adapt. Wrapping up day one of Sisqo live Barcelona Cube coverage. I'm David. Long day. He's stupid men. You're watching the Cube. The leader in live tech coverage. Donnie Williams is it director at Scott Equipment out of Louisiana. And Eric hurts August back. He's the CMO of IBM storage. Gentlemen, good to see you. Welcome. >> Thank you for having us. >> You're very welcome. So tell us about Scott equipment. What do you guys do? Look, what's the company all about were >> a heavy equipment dealer, So we've been we've been in the business for eighty years, privately owned company. And so we're we're We started out and farm implement eighty years ago by the founder, Thomas Scott, which is where the name Scott equipment comes from. And so we transition over the years, Teo construction equipment, Andi were now back in two thousand fourteen, we sold all of our the farm stores that handled all of that equipment. And now we're We're strictly servicing the construction industry and petrochemical in >> history. So your dealer of exactly what equipment and your services as well? >> Yes. We service that we were primarily a rental company. First then then we We also sell what we rent. We service service it and and also parts as well. So we're talking massive? Yes, they got. If you if you think our one of our main lines is Volvo, which you have you have you seen the show? Gold rush that that Volvo equipment you see there, that's that's what we sell. So is incredible machine. Yeah, Yeah, they are. Hada chance tio to play with one. I went Teo Shippensburg, Pennsylvania. Where were their North America offices and had a chance to play with their largest excavator? That was That was >> fun. So is a lot of your Senate on sort of the maintenance business in the service business? >> Yes. So we were just mostly. Mirror is like a car dealership. If if you so we were like I said, we do sale service parts, all of that. >> So the business flow starts after the sale is made on >> exactly. Yes. We still like, Yeah, exactly. We get. We get equipment out there in the in the in the territory, and then the revenue continues tio to come in. >> So what are some of the challenges? The external challenges that are driving your business? You really >> are. The whole heavy equipment industry is It's kind of behind the times in my from a dealership perspective from from a manufacturer perspective there. They're somewhat up with technology, especially especially Volvo. But from a dealership there, there might mainly privately owned. So they're not there's not a whole lot of resource is in, and ah, in technology they don't. That's not a focus for them that they're they're focused on the business side of it. So what? We we're not When I first started the company ten, eleven years ago, now there was one guy servicing six hundred employees and and it was one eyed person, one i t person. So, as you can imagine, it was, it was a nightmare. Go. I mean, it's not the guy's fault. I don't blame him at all. Is this Is this the way that they had done business and not change bombed out, >> right? Exactly. Yeah. Guys >> find them. >> So their customer of ours for the versus stack, we have, ah, partner that they've been buying their IBM in their Cisco gear from. And then when they were doing a modernization effort, the reseller talk to Scott and said, Dani, what do you think? How about doing this? Converge infrastructure. Easier to play. It's after. So it all came through their existing channel. Part of that they were using for both IBM gear and Cisco Gear. >> So you wanted a solution. That one guy could run, right? We've now at least growing that company to house. We have six total in our in our department. So we've changed a lot since I started the eleven years ago. >> And why are they spending their time doing what? Premier >> Li? We do a lot of help desk on systems administration way do mostly, uh, are My focus is to make sure that our employees are satisfied that so they could take care of the customer, and that's that's the primary goal. And along with that comes comes systems administration. A cz. Well, so, But, >> you know, a full stack like this. I mean, the joke. You need more than one person, but it's going to be simplified. You know what you're buying, right? Predictable. And therefore, you shouldn't need to be seen on a basis. >> Yes, I like keeping things simple. Simple as possible. So that makes that makes my job easier. It makes my team's job easier. What >> kind of >> things you driving? Is it? You know, data protection, is it? You know what? What? What? What sort of, you know, use cases do you have on your stack >> on that Were from our were servicing on our with Francisco verse. Sorry versus stack. We are mostly it is all profit cloud were servicing applications. That's the supplement. Our court system. So we have reporting solutions. We were when we first bought it. The vs stack way were considering moving to another Air P system. Oh, and we would have that that infrastructure in place tio migrate to that. So we see what we still have that that actually on the table as a as an option >> for us, but the migration to a new Europe E system. Yes, we should talk afterwards. No, you >> were warning that it >> all about you. Of course, you don't want to convert if you don't have to write. But sometimes there's a business case. Sometimes it's hard to make you talk. Cloud in your in your future president were doing some that's ass stuff. >> Yeah, a little of that. I mean, anything. I mean things that that makes sense for us to to cloud I security services we're doing. Of course, probably most common is hosting email. Were doing a lot of that share point that that type of solution in the cloud >> How long you been with the company? Eleven years. Eleven years. Okay, So, thinking about the last decade, I mean, it's a lot of lot has changed. Yes. What's your What do you most proud of? What you like your biggest success that you can share with us. Oh, >> really? Building my the that dude the I T department and bringing our company into the twenty first system century from a from a technology perspective. I mean, like I said, we had one person that was that was handing. It was really impossible. I mean, you couldn't depend. Depends on one person. And and and, yeah, expect the company's or saw survive long term. Yeah, That one person had to say no a lot. Exactly. Right. Why would he? Just couldn't get everything >> done right? So that really that modernization? Yes, I know where you guys >> can. Ninety Mater, My team modernization play. The versus stack is heavily used for that. And, you know, as we said, on the earlier and every we had to see ESPN, we've also used it to do you know, to the next level from a night transformation to the future. Because in that case, as you know that was a CSP who uses it to service. You know, hundreds of customers all across the UK in a service model. And in this case, this is more of a mighty modernization. Take the old stuff, upgraded to what it was. They even have old IBM blade servers. That's how old the stuff wass old, actually, six played servers that must have been ten years old before they went to the Versus Stack. >> How many people in the company >> right now? We've actually sold off side since I've been with the company we sold off. Some of our non performing business units were probably roughly around five hundred fifty now. Okay, so I mean, we're Ah, we're actually more profitable now than we were eleven years ago from Ah, I mean, we have less employees, but our profitability is actually exceeded >> the name of simplification. Exactly. Right. So what's the biggest challenge you face Is the head of it today? The biggest, Probably >> the biggest challenge would be me wanting to implement technologies. They're not really not ready. I want it. I want tohave the competitive edge, that of the industry. I want to be able to be ahead of of the ahead of the curve. Uh, and that's probably the probably biggest challenge. And you're >> saying you can't Because the tech is ready or skills >> is just is just the industry just trying Teo. I work with vendors and getting getting them to be ready for I say, vendors, manufacturers, they're our vendors. Toe Get them Tio and other dealers as well. Teo Teo Albee. Acceptable to technology that's been there twenty years. >> What would you say is the but the top number one or the top things that IBM has done to make your life easier? And what's the one thing they could do that they're they're not doing that could make your life easier. What's the start with what they've done? You know whether successes, you know that >> really? Really. I mean, we've been a long time IBM customer. We have not, not just the versus Stack, but we also have the power system, which were actually runs are our core AARP. Um, okay. And so that we had long standing relationship with IBM, and the reliability is there. The trust is, >> there's well, a long term partnership. But what's the one thing they could do? One thing that you could If you could wave a wand and IBM will do x what would x B to make your life better? Uh, cut the price way. Go >> way. I should have prefaced that something that size >> on that topic. But you know, the power system thing brings up. You know, our friend Bob. Pity on who's running the cognitive systems group now You guys do with some stuff in a I talked about that a little bit. >> So what we've done is two things. First of all, we've been beauty inside of our system's ai ai all over the place. So, for example, we tear data which can weaken due not only to our own array, but literally two four hundred forty rays that have someone else's logo on them. It's all a eye dunce. When the data is hot, it's on the fastest here. So if you have fifteen thousand rpm drives in seventeen hundred rpm drives, it goes to fifteen thousand. When it cools off A. I automatically moves that the storage admin does nothing. You don't set policies, A takes care. We have flash and you have hard drive's same thing. It'll move around and you could have on IBM array talking to any AMC array. So all sorts of technology that we implement, that's a I in the box. Then, on top of that, what we've done is come up with a Siri's of a reference architectures for storage, as one of the critical elements in the platform. So we've done is create what we call a data pipeline. It involves not only our storage raise, but four pieces of our software spectrum scale, which is giant scale out file system, in fact, to fastest super computers in the world have almost half an exabyte of that software storage. With that software, our spectrum discover which we announced in queue for which is all about better management of metadata. So for a I workloads, big get anally work loves the data scientist doesn't prep the data. They can actually talk to what we do, and you could create all these meditate a template, then boom. They run a a ay workload on Thursday and then run a analytic workload on Friday. But all automated our archive and then our cloud objects towards. So all that is really think about it. Maura's an oval because when you're doing an A I system, you're constantly learning. So the thing you got to do is one you've got to have high performance and be ableto handle the analytics, which we do on flash. Okay, so the flashes connected, you've got to be able to move the date around. And part of thing with the spectrum Discover is that we can talk through an A P I to a piece of a AI software two piece of analytic software to piece of big data software, and they can literally go through that. AP I create templates for the metadata and then automatically suck what they need into their app and then munge it and then spirit back out and then obviously on the archives side, you want to be able to quickly recall the data, because if you think about a I system, it's like a human. So it's giving my Russian example. So I'm old enough. When I was a kid, there were bomb shelters in my neighborhood that people dug in the backyard. Then we have, you know, Nixon lightening up with the Chinese and we have Reagan and Gorbachev next, You know, the wall comes down right then. Next thing you know, there's no longer Soviet Union. All of a sudden, no, the Russians might get a little aggressive, even though they're no longer communist. And now, you see, depending on which political party. Either they're totally against us where they're totally helping us. But, you know, if they really were hacking systems whose whatever political party urine, they really were hacking our system, tried to manipulate the election pro or con. The point is, that's kind of like a cyber attack, and that's not a good thing. So we learn and it changes. So when a I system needs to understand and change constantly, learn. If all of a sudden you have flying cars, that's going to be different than a car with tires. Now, a lot of it, maybe the same, the interior, all the amenities. But the engine is going to be different. And there are companies, including the big Big three, four five who are actually working on flying cars, knows it will happen. But the A I system needs to understand and learn that and constantly learning. So the foundation has to be heavily resilient, heavily performance, heavily available, lasting one is an A I system going down on you, especially if you're in health care or big giant manufacturing. Like Volvo, his customer. When they're building those cranes and things, they must cost fifty sixty million dollars at that assembly line goes down its prey a big deal for them. So you need a I systems that always keep your other systems up and running. So you have to have that solid foundation storage underneath. >> Awesome. All right, we got to leave it there. Give the customer the last word. Donnie. First time in Barcelona, right? Yes. It ISS how you find in the show and the >> syphilis is awesome. This's my, actually my fifth, uh, Cisco lifers our first time in Europe, so yeah, enjoying it. >> Good. Good. Well, thank you, guys. For German of the >> correct. Thank you. Have you appreciate it? >> You're welcome. Alright. Keep right there, everybody. We'll be back to rap Day one. Sisqo live Barcelona watching you.
SUMMARY :
Sisqo Live Europe, brought to you by Cisco and its ecosystem partners. He's the CMO of IBM storage. What do you guys do? the construction industry and petrochemical in So your dealer of exactly what equipment and your services as well? Gold rush that that Volvo equipment you see there, that's that's what we sell. So is a lot of your Senate on sort of the maintenance If if you so we were like I said, we do sale service parts, the in the in the territory, and then the revenue continues tio to Go. I mean, it's not the guy's fault. right? to Scott and said, Dani, what do you think? So you wanted a solution. We do a lot of help desk on systems And therefore, you shouldn't need to be seen on a basis. So that makes that makes my job So we see what we still have that that actually on the table as a as an option No, you Sometimes it's hard to make you talk. Were doing a lot of that share point that that type of solution in the cloud What you like your biggest success that you can share with us. I mean, you couldn't depend. to do you know, to the next level from a night transformation to the future. now than we were eleven years ago from Ah, I mean, we have less employees, So what's the biggest challenge you Uh, and that's probably the probably biggest challenge. is just is just the industry just trying Teo. You know whether successes, you know that And so that we had long standing relationship with IBM, One thing that you could If you could I should have prefaced that something that size But you know, the power system thing brings up. So the thing you got to do is one you've It ISS how you find in the show and the uh, Cisco lifers our first time in Europe, so yeah, For German of the Have you appreciate it? We'll be back to rap Day one.
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Part 2: Andre Pienaar, C5 Capital | Exclusive CUBE Conversation, December 2018
[Music] Andre one of the things that have come up is your relation with Russia as we talked about so I have to ask you a direct question do you to work with sanctioned Russian entities or Russian companies shown we and c5 we do not work with any company that's sanctioned from any country including Russia and the same applies to me we take sanctions very very seriously the one thing you don't mess with is US sanctions which has application worldwide and so you always have to stay absolutely on the right side of the law when it comes to sanctions so nothing nothing that's something that's connection nets are trying to make they're also the other connection is a guy named Victor Vail Selberg Viktor Vekselberg Vekselberg to go with the Russian names as people know what is your relationship with Viktor Vekselberg so victim Viktor Vekselberg is a is a very well known Russian businessman he's perhaps one of the best known Russian businessman in the West because he also lived in the US for a period of time it's a very well-known personality in in in Europe he's a donor for example to the Clinton Foundation and he has aggregated the largest collection of Faberge eggs in the world as part of national Russian treasure so he's a very well known business personality and of course during the course of my career which has focused heavily on also doing investigations on Russian related issues I have come across Viktor Vekselberg and I've had the opportunity to meet with him and so I know him as a as a business leader but c5 has no relationship with Viktor Vekselberg and we've never accepted any investment from him we've never asked him for an investment and our firm a venture capital firm has no ties to Viktor Vekselberg so you've worked had a relationship at some point in your career but no I wouldn't on a daily basis you don't have a deep relationship can you explain how deep that relationship is what were the interactions you had with him so clarify that point so so I know Viktor Vekselberg and I've met him on more than one occasion in different settings and as I shared with you I served on the board of a South African mining company which is black owned for a period of a year and which Renova had a minority investment alongside an Australian company called South 32 and that's the extent of the contact and exposure I've had to so casual business run-ins and interactions not like again that's correct deep joint ventures are very kind of okay let's get back to c5 for a minute cause I want to ask you it but just do just a circle just one last issue and Viktor Vekselberg Viktor Vekselberg is the chairman of scope over the Russian technology innovation park that we discussed and he became the chairman under the presidency of President Dmitry Medvedev during the time when Hillary Clinton was doing a reset on Russian relations and during that time so vekselberg have built up very effective relationships with all of the or many of the leading big US technology companies and today you can find the roster of those partners the list of those partners on the scope of our website and those nuclear drove that yes Victor drove that Victor drove that during during in the Clinton Secretary of this started the scope of our project started during the the Medvedev presidency and in the period 2010-2011 you'll find many photographs of mr. vekselberg signing partnership agreements with very well known technology companies for Skolkovo and most of those companies still in one way or another remain involved in the Skolkovo project this has been the feature the article so there are I think and I've read all the other places where they wanted to make this decision Valley of Russia correct there's a lot of Russian programmers who work for American companies I know a few of them that do so there's technology they get great programmers in Russia but certainly they have technology so oracles they're ibm's they're cisco say we talked about earlier there is US presence there are you do you have a presence there and does Amazon Web service have a presence on do you see five it and that's knowing I was alright it's well it's a warning in the wrong oh sorry about that what's the Skog Obama's called spoke over so Andres Kokomo's this has been well report it's the Silicon Valley of Russia and so a lot of American companies they're IBM Oracle Cisco you mentioned earlier I can imagine it makes sense they a lot of recruiting little labs going on we see people hire Russian engineers all the time you know c5 have a presence there and does AWS have a presence there and do you work together in a TBS in that area explain that relationship certainly c5 Amazon individually or you can't speak for Amazon but let's see if I've have there and do you work with Amazon in any way there c-5m there's no work in Russia and neither does any of our portfolio companies c5 has no relationship with the Skolkovo Technology Park and as I said the parties for this spoke of a Technology Park is a matter of record is only website anyone can take a look at it and our name is not amongst those partners and I think this was this is an issue which I which I fault the BBC report on because if the BBC report was fair and accurate they would have disclosed the fact that there's a long list of partners with a scope of our project very well known companies many of them competitors in the Jedi process but that was not the case the BBC programme in a very misleading and deceptive way created the impression that for some reason somehow c5 was involved in Skolkovo without disclosing the fact that many other companies are involved they and of course we are not involved and your only relationship with Declan Berg Viktor Vekselberg was through the c5 raiser bid three c5 no no Viktor Vekselberg was never involved in c5 raiser Petco we had Vladimir Kuznetsov as a man not as a minority investor day and when we diligence him one of our key findings was that he was acting in independent capacity and he was investing his own money as a you national aniseh Swiss resident so you if you've had no business dealings with Viktor Vekselberg other than casual working c-5 has had no business dealings with with Viktor Vekselberg in a in a personal capacity earlier before the onset of sanctions I served on the board of a black-owned South African mining company and which Renault bombs the Vekselberg company as a minority investment alongside an Australian company called South 32 and my motivation for doing so was to support African entrepreneurship because this was one of the first black owned mining companies in the country was established with a British investment in which I was involved in and I was very supportive of the work that this company does to develop manganese mining in the Kalahari Desert and your role there was advisory formal what was the role there it was an advisory role so no ownership no ownership no equity no engagement you call them to help out on a project I was asked to support the company at the crucial time when they had a dispute on royalties when they were looking at the future of the Kalahari basin and the future of the manganese reserve say and also to help the company through a transition of the black leadership the black executive leadership of the cut year is that roughly 2017 so recently okay let on the ownership of c5 can you explain who owns c5 I mean you're described as the owner if it's a venture capital firm you probably of investors so your managing director you probably have some carry of some sort and then talk about the relationship between c5 razor bidco the Russian special purpose vehicle that was created is that owning what does it fit is it a subordinate role so see my capital so Jones to start with c5 razor boot code was was never a Russian special purpose vehicle this was a British special purpose vehicle which we established for our own investment into a European enterprise software company vladimir kuznetsov later invested as an angel investor into the same company and we required him to do it through our structure because it was transparent and subject to FCA regulation there's no ties back to c5 he's been not an owner in any way of c5 no not on c5 so C fibers owned by five families who helped to establish the business and grow the business and partner in the business these are blue chip very well known European and American families it's a small transatlantic community or family investors who believe that it's important to use private capital for the greater good right history dealing with Russians can you talk about your career you mentioned your career in South Africa earlier talk about your career deal in Russia when did you start working with Russian people I was the international stage Russian Russia's that time in 90s and 2000 and now certainly has changed a lot let's talk about your history and deal with the Russians so percent of the Soviet Union I think there was a significant window for Western investment into Russia and Western investment during this time also grew very significantly during my career as an investigator I often dealt with Russian organized crime cases and in fact I established my consulting business with a former head of the Central European division of the CIA who was an expert on Russia and probably one of the world's leading experts on Russia so to get his name William Lofgren so during the course of of building this business we helped many Western investors with problems and issues related to their investments in Russia so you were working for the West I was waiting for the West so you are the good side and but when you were absolutely and when and when you do work of this kind of course you get to know a lot of people in Russia and you make Russian contacts and like in any other country as as Alexander Solzhenitsyn the great Russian dissident wrote the line that separates good and evil doesn't run between countries it runs through the hearts of people and so in this context there are there are people in Russia who crossed my path and across my professional career who were good people who were working in a constructive way for Russia's freedom and for Russia's independence and that I continue to hold in high regard and you find there's no technical security risk the United States of America with your relationship with c5 and Russia well my my investigative work that related to Russia cases are all in the past this was all done in the past as you said I was acting in the interest of Western corporations and Western governments in their relations with Russia that's documented and you'd be prepared to be transparent about that absolutely that's all those many of those cases are well documented to corporations for which my consulting firm acted are very well known very well known businesses and it's pretty much all on the on the Podesta gaiting corruption we were we were we were helping Western corporations invest into Russia in a way that that that meant that they did not get in meshed in corruption that meant they didn't get blackmailed by Russia organized crime groups which meant that their investments were sustainable and compliant with the Foreign Corrupt Practices Act and other bribery regulation at war for everyone who I know that lives in Europe that's my age said when the EU was established there's a flight of Eastern Europeans and Russians into Western Europe and they don't have the same business practices so I'd imagine you'd run into some pretty seedy scenarios in this course of business well in drug-dealing under I mean a lot of underground stuff was going on they're different they're different government they're different economy I mean it wasn't like a structure so you probably were exposed to a lot many many post-conflict countries suffer from predatory predatory organized crime groups and I think what changed and of course of my invested investigative career was that many of these groups became digital and a lot of organized crime that was purely based in the physical world went into the into the digital world which was one of the other major reasons which led me to focus on cyber security and to invest in cyber security well gets that in a minute well that's great I may only imagine some of the things you're investigated it's easy to connect people with things when yeah things are orbiting around them so appreciate the candid response there I wanna move on to the other area I see in the stories national security risk conflict of interest in some of the stories you seeing this well is there conflict of interest this is an IT playbook I've seen over the years federal deals well you're gonna create some Fahd fear uncertainty and doubt there's always kind of accusations you know there's accusations around well are they self dealing and you know these companies or I've seen this before so I gotta ask you they're involved with you bought a company called s DB advisors it was one of the transactions that they're in I see connecting to in my research with the DoD Sally Donnelly who is Sally Donnelly why did you buy her business so I didn't buy Sonny Donnelly's business again so Sally Tony let's start with Sally darling so Sally Donny was introduced to me by Apple Mike Mullen as a former chairman of the Joint Chiefs of Staff and Sally served as his special advisor when he was the chairman of the Joint Chiefs of Staff Apple Mullen was one of the first operating parties which we had in c5 and he continues to serve Admiral Mullen the four start yes sir okay and he continues to serve as one of operating partners to this day salad only and that will Mike worked very closely with the Duke of Westminster on one of his charitable projects which we supported and which is close to my heart which is established a new veteran rehabilitation center for Britain upgrading our facility which dates back to the Second World War which is called Headley court to a brand-new state-of-the-art facility which was a half a billion dollar public-private partnership which Duke led and in this context that Ron Mullen and Sally helped the Duke and it's team to meet some of the best experts in the US on veteran rehabilitation on veteran care and on providing for veterans at the end of the service and this was a this was a great service which it did to the to this new center which is called the defense and national rehabilitation center which opened up last summer in Britain and is a terrific asset not only for Britain but also for allies and and so the acquisition she went on to work with secretary Manus in the Department of Defense yes in February Feb 9 you through the transaction yes in February 2017 Sally decided to do public service and support of safety matters when he joined the current administration when she left her firm she sold it free and clear to a group of local Washington entrepreneurs and she had to do that very quickly because the appointment of secretary mattis wasn't expected he wasn't involved in any political campaigns he was called back to come and serve his country in the nation's interest very unexpectedly and Sally and a colleague of us Tony de Martino because of their loyalty to him and the law did to the mission followed him into public service and my understanding is it's an EAJA to sell a business in a matter of a day or two to be able to be free and clear of title and to have no compliance issues while she was in government her consulting business didn't do any work for the government it was really focused on advising corporations on working with the government and on defense and national security issues I didn't buy Sonny's business one of c-5 portfolio companies a year later acquired SPD advisors from the owner supported with a view to establishing and expanding one of our cyber advising businesses into the US market and this is part of a broader bind bolt project which is called Haven ITC secure and this was just one of several acquisitions that this platform made so just for the record c5 didn't buy her company she repeat relieved herself of any kind of conflict of interest going into the public service your portfolio company acquired the company in short order because they knew the synergies because it would be were close to it so I know it's arm's length but as a venture capitalist you have no real influence other than having an investment or board seat on these companies right so they act independent in your structure absolutely make sure I get that's exactly right John but but not much more importantly only had no influence over the Jedi contract she acted as secretary mitosis chief of staff for a period of a year and have functions as described by the Government Accounting Office was really of a ministerial nature so she was much more focused on the Secretary's diary than she was focused on any contracting issues as you know government contracting is very complex it's very technical sally has as many wonderful talents and attributes but she's never claimed to be a cloud computing expert and of equal importance was when sally joined the government in february 17 jeddah wasn't even on the radar it wasn't even conceived as a possibility why did yet I cannot just for just for the record the Jedi contract my understanding is that and I'm not an expert on one government contracting but my understanding is that the RFP the request for proposals for the July contract came out in quarter three of this year for the first time earlier this year there was a publication of an intention to put out an RFP I think that happened in at the end of quarter one five yep classic yeah and then the RFP came out and called a three bits had to go in in November and I understand a decision will be made sometime next year what's your relationship well where's she now what she still was so sunny left finished the public service and and I think February March of this year and she's since gone on to do a fellowship with a think-tank she's also reestablished her own business in her own right and although we remain to be good friends I'm in no way involved in a business or a business deal I have a lot of friends in DC I'm not a really policy wonk of any kind we have a lot of friends who are it's it's common when it administrations turnover people you know or either appointed or parked a work force they leave and they go could they go to consultancy until the next yeah until the next and frustration comes along yeah and that's pretty common that's pretty cool this is what goes on yeah and I think this whole issue of potential conflicts of interest that salad only or Tony the Martino might have had has been addressed by the Government Accounting Office in its ruling which is on the public record where the GAO very clearly state that neither of these two individuals were anywhere near the team that was writing the terms for the general contract and that their functions were really as described by the GAO as ministerial so XI salient Antonia was such a long way away from this contact there's just no way that they could have influenced it in in in any respect and their relation to c5 is advisory do they and do they both are they have relations with you now what's the current relationship since since Sally and Tony went to do public service we've had no contact with them we have no reason of course to have contact with them in any way they were doing public service they were serving the country and serving the nation and since they've come out of public service we've we've not reestablished any commercial relationship so we talked earlier about the relation with AWS there's only if have a field support two incubators its accelerator does c5 have any portfolio companies that are actually bidding or working on the Jedi contract none what Santa John not zero zero so outside of c5 having relation with Amazon and no portfolios working with a Jedi contract there's no link to c5 other than a portfolio company buying Sally Donnelly who's kind of connected to general mattis up here yeah Selleck has six degrees of separation yes I think this is a constant theme in this conspiracy theory Jonas is six degrees of separation it's it's taking relationships that that that developed in a small community in Washington and trying to draw nefarious and sinister conclusions from them instead of focusing on competing on performance competing on innovation and competing on price and perhaps that's not taking place because the companies that are trying to do this do not have the capability to do so Andre I really appreciate you coming on and answering these tough questions I want to talk about what's going on with c5 now but I got to say you know I want to ask you one more time because I think this is critical you've worked for big-time company Kroll with terminus international market very crazy time time transformation wise you've worked with the CIA in Quantico the FBI nuclei in Quantico on a collaboration you were to know you've done work for the good guys you have see if I've got multiple years operating why why are you being put as a bad guy here I mean you're gonna you know being you being put out there with if you search your name on Google it says you're a spy all these evil all these things are connecting and we're kind of digging through them they kind of don't Joan I've had the privilege of a tremendous career I've had the privilege of working with with great leaders and having had great mentors if you do anything of significance if you do anything that's helping to make a difference or to make a change you should first expect scrutiny but also expect criticism when that scrutiny and criticism are fact-based that's helpful and that's good for society and for the health of society when on the other hand it is fake news or it is the construct of elaborate conspiracy theories that's not good for the health of society it's not good for the national interest is not good for for doing good business you've been very after you're doing business for the for the credibility people questioning your credibility what do you want to tell people that are watching this about your credibility that's in question again with this stuff you've done and you're continuing to do what's the one share something to the folks that might mean something to them you can sway them or you want to say something directly what would you say the measure of a person it is his or her conduct in c-five we are continuing to build our business we continue to invest in great companies we continue to put cravat private capital to work to help drive innovation including in the US market we will continue to surround ourselves with good people and we will continue to set the highest standards for the way in which we invest and build our businesses it's common I guess I would say that I'm getting out as deep as you are in the in term over the years with looking at these patterns but the pattern that I see is very simple when bad guys get found out they leave the jurisdiction they flee they go do something else and they reinvent themselves and scam someone else you've been doing this for many many years got a great back record c5 now is still doing business continuing not skipping a beat the story comes out hopefully kind of derail this or something else will think we're gonna dig into it so than angle for sure but you still have investments you're deploying globally talk about what c5 is doing today tomorrow next few months the next year you have deals going down you're still doing business you have business out there our business has not slowed down for a moment we have the support of tremendous investors we have the support of tremendous partners in our portfolio companies we have the support of a great group of operating partners and most important of all we have a highly dedicated highly focused group of investment teams of very experienced and skilled professionals who are making profitable investments and so we are continuing to build our business we have a very full deal pipeline we will be completing more investment transactions next week and we are continue to scalar assets under management next year we will have half a billion dollars of assets under management and we continue to focus on our mission which is to use private capital to help innovate and drive a change for good after again thank you we have the story in the BBC kicked all this off the 12th no one's else picked it up I think other journals have you mentioned earlier you think this there's actually people putting this out you you call out let's got John wheeler we're going to look into him do you think there's an organized campaign right now organized to go after you go after Amazon are you just collateral damage you mentioned that earlier is there a funded effort here well Bloomberg has reported on the fact that that one of the competitors for this bit of trying to bring together a group of companies behind a concerted effort specifically to block Amazon Web Services and so we hear these reports we see this press speculation if that was the case of course that would not be good for a fair and open and competitive bidding process which is I think is the Department of Defense's intention and what is in the interests of the country at a time when national security innovation will determine not only the fate of future Wars but also the fate of a sons and daughters who are war fighters and to be fair to process having something undermine it like a paid-for dossier which I have multiple sources confirming that's happened it's kind of infiltrating the journalists and so that's kind of where I'm looking at right now is that okay the BBC story just didn't feel right to me credible outlet you work for them you did investigations for them back in the day have you talked to them yes no we are we are we are in correspondence with the BBC I think in particular we want them to address the fact that they've conflated facts in this story playing this parlor game of six degrees of separation we want them to address the important principle of the independence of the in editorial integrity at the fact that they did not disclose that they expert on this program actually has significant conflicts of interests of his own and finally we want them to disclose the fact that it's not c5 and Amazon Web Services who have had a relationship with the scope of our technology park the scope of our technology park actually has a very broad set of Western partners still highly engaged there and even in recent weeks of hosted major cloud contracts and conferences there and and all of this should have been part of the story in on the record well we're certainly going to dig into it I appreciate your answer the tough questions we're gonna certainly look into this dossier if this is true this is bad and if there's people behind it acting behind it then certainly we're gonna report on that and I know these were tough questions thanks for taking the time Andre to to answer them with us Joan thanks for doing a deep dive on us okay this is the Q exclusive conversation here in Palo Alto authority narc who's the founder of c-5 capital venture capital firm in the center of a controversy around this BBC story which we're going to dig into more this has been exclusive conversation I'm John Tory thanks for watching [Music] you
SUMMARY :
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Sanjay Poonen, VMware | AWS re:Invent 2018
>> Live, from Las Vegas, it's theCube! Covering AWS re:Invent 2018. Brought to you by Amazon Web Services, Intel, And their ecosystem partners. >> Hey, welcome back everyone, live here, in Las Vegas, Amazon Web Services AWS re:Invent 2018. 52,000 people here. Two days. Second day of three days of wall to wall coverage here at theCUBE. I'm John, with Dave Vellante. Dave, six years, we've been doing theCUBE. We've been to all re:Invents except for the first year. We've been a customer, we've been following these guys. >> Plus the summits! >> Plus the summits. Great ecosystem. And VMware and VMworld, similar dynamic. I want to talk about that now, obviously the new announcement, on-premise, is huge. Want to dig in to it with our guest, Sanjay Poonen, who's the Chief Operating Officer of VMware. Sanjay, great to see you. Cube alumni, many times, thanks for coming back again. >> John and Dave, pleasure to be on your show. >> Thanks for coming on, great to see you. >> Congratulations on all this success, you've got a wonderful booth and presence here, and I think this is becoming like the Mecca of all IT events. >> You know, we have our new video cloud service on AWS, we're ingesting over 110 videos, we'll have 500 short video clips behind it. Tons of blog posts, tons of coverage. There's an insatiable appetite for Amazon Web Services content as Andy pointed out in my interview with him. And it's just the beginning. You guys at VMware really, I mean, talk about a seminal moment in the history of the computer industry, and VMware was, when you guys recognized the sea change of operators on IT and cloud developers coming together, you guys were very proactive two years ago. Raghu, yourself, and the team, Pat. We're going to, hey you know what? Let's just align. Culture's a fit with Amazon. Let's co-develop. Let's ride the wave together, and let's see where the chips fall. Which is basically, I'm oversimplifying, but that's kind of what's happened. So much has happened. I saw Raghu last night at the Greylock partner event. This is a historic moment. Good outcome so far, deep partnership, meaningful partnership. A lot of resonance in the marketplace, you guys are iterating and raising the bar. That's Amazon talk for success. How do you feel? >> Yeah, no, I think it's, absolutely, John. We, if you think about how this has evolved, you know five years ago when I joined VMware, I felt like cloud and containers, the two C's, were our big headwinds. We've turned those headwinds now into tailwinds, but it took some catharsis from us. We had vCloud Air, our own public cloud. We had to divest that. And I think the Amazon VMware coming together, when we announced it two and a half years ago, was like a Berlin Wall moment, where you had the US and the Soviet Union getting together. That was good for world peace. People were surprised, because these are two purported enemies now, and it really built trust. And step by step, launching VMware on AWS, announcing RDS on VMware, the beginning of on-premise, and then today, announcing Outposts, it's just an example of not just the validity of VMware as a hybrid cloud leader, but the strength of this partnership. We have a very special relationship with Andy, Pat, myself, Raghu, spent a lot of time together. Often, you can't tell, when our engineering teams meet, when an Amazon engineer and a VMware apart from each other. They're like finishing each other's sentences. That, we don't do, like, Mickey Mouse, Barney, you know press releases. It's real stuff. >> And the culture of, the engineering culture of VMware, which has been a core, cultural thing, the DNA of VMware is technical. Very community oriented. Amazon, technical, very operationally efficient, good community. This is good fit there. I got to get your perspective, though, on how that is going to evolve, specifically around on-premise. Because certainly Andy Jassy validates on-premises with the announcement that VMworld, which you guys covered, Pat Gelsinger uses words like dial tone, Kubernetes, you mentioned containers. Andy, when I asked him, "Andy, you know you told me "in theCUBE, five years ago, "that everything's going to the public cloud. "Change of tune? "You mind if I pin you down?" "No, John, you can pin me down all you want." He says good leaders are self-aware. He said "Our customers wanted this." And he's cool to it. And the partnership with VMware highlights that this is not going to happen overnight, he recognizes the duration, the role of on-premise. And then he also says that the data center's like a big Edge. So, if everything's cloud, what you guys basically announced with Outpost is, cloud, public cloud everywhere. So, just, there's no public, private, it's just cloud. This is a game changer, because-- >> Absolutely. >> Just, why wouldn't I want to buy this product? >> I mean, first off, congratulations on scoring that interview. Not many people have access to Andy that way, and you guys have built a very good relationship. I thought that interview you did with him was phenomenal. There was a special point in that, John, where you tried to get him to talk about Outposts, this was before he announced it, which is will Amazon go on-premise. So a couple of months ago, when Andy called us, and Matt Garman, to talk about this project under NDA, it was a continuation of those RDS type discussions where we basically said, if you want to do anything on-premise, you should do it with VMware, because you're going to have to go through this door called VMware. We are the de facto king of the on-premise private cloud world. Many of these customers are used to our tooling, vSphere, vMotion. They want anything to run on VMware. So from that became a sequence of discussions that really really evolved very quickly, and well, so we can announce this together. I mean, you know, Andy had three guests on stage, and only one partner, and that was VMware. And that's an indication of the strength of this partnership. Vice versa, of the 50,000 people here, probably all of them have VMware on-premise. So if Amazon's going to do more on premise, why not do it with the leader in that area, VMware. And we want to be in the software industry. The de facto standard for software-defined infrastructure. Right? And that's a special space that we can fill. >> Well, the amazing thing to me, is, here's VMware, no public cloud, Amazon wouldn't even say the word hybrid, or private cloud, doesn't use private cloud, but it wouldn't say hybrid before. You've now emerged as the tandem, de facto leader in hybrid cloud. Overnight. With an ecosystem that all wants to connect and partner with VMware and all wants to partner with AWS. Overnight. I mean, it feels that way anyway, 24 months. >> I think that's absolutely right. I mean, we were the first to start using the term hybrid, three or four years ago. As we did, then it took a while, because I think a lot of customers, and some of the public cloud vendors, felt it was going to be binary, all public cloud and no private cloud, but they began to realize you need both. But your point on the ecosystem, also surrounding, I just came back from meeting one of the top SIs in the world. They're betting big with us because they see this as the place for both of them, and they're also betting big with AWS. The System Integrators are all over this. The security vendors, all over this. Palo Alto Networks, Splunk, want to see. Often, many of these companies come to us and say, "You have cracked something special "in your relationship with Amazon. "How did you do that and how can we follow that model?" We're happy to share our playbook of how we think about ecosystems. So, we want to create a platform, just like Amazon's a platform, where everybody, SIs, tech vendors, software vendors, can all plug in to. >> And the other observation I make is, you know, previously the distance between infrastructure players and the guys who really are driving application value, the application developers, was quite a distance. And now it's closing, with infrastructure as code. And it's just so transformative for organizations. >> I think, and one of the things that's making that is microservices and containers. And as you know, since we last talked, we acquired Heptio. If you think about Heptio, they are the founders of Kubernetes, okay? They left Google, started their own company, Craig and Joe, and we're excited about that. That platform will augment PKS, which was our big bet in containers, and become something that could run on-premise, or in a public cloud environment like this. We acquired CloudHealth. CloudHealth is a multi-cloud management tool for costing resource management. That becomes something that could send, a lot of Amazon reps actually refer CloudHealth as the preferred way to get your insights. So we're beginning to see this now a lot more clearly than we did two years ago, thanks to this partnership. >> So, Sanjay, I know that Outposts, super exciting, it's been covered on Silicon Angle, there's a zillion stories on our site on this whole event. But, it's not going to be shipping for about a year. But you guys already have some working products now. What's the current track to that shipping because when that comes out, that'll be a game changer. Why would anyone want to buy hardware again? Michael Dell wins either way because he's got VMware. But others who sell hardware, this is a real, it could be a killer blow. But, I don't want to (laughs), you can comment on that if you want, but what's in-between that one year, you've got a product now, how do customers move along? >> Yeah, I think there's some very tangible things that, first off, VMware Cloud on AWS is, as you've described Dave, the best hybrid cloud option. You get the best of the on-premise world and the public cloud. You know, we announced hundreds of customers, we have a goal to get to thousands of customers, and then tens of thousands of customers. We're going to continue down that march. I want to have a significant number, over 500,000 customers. If Amazon has 40, 50 percent market share, based on some of the numbers that Andy shared today, a significant number of our customers have Amazon, we should get them onto VMC. VMware Cloud and AWS. Secondly, we do have, we announced Project Dimension, some Edge computing capabilities running on existing hardware players, so we are beginning this journey ourselves, in terms of cloud managed on-premise environment. Right? Project Dimension was announced before this, and that will run on Dell and Lenovo hardware, and that's well and good to go. They will have Edge IOT use cases. And then when Amazon comes and gets us ready, we would have learned a lot about this market. Which is really kind of this Edge computing market, cloud-managed. So we're not going to be, we're going to plan and do the other pieces. Much of the software components that VMware is building is not completely from scratch code. We're taking NSX. One of the most important components that VMware is adding to Outposts is NSX. We're not rewriting NSX, we're taking the NSX and applying this now, to a use case that's very much like that because we've adapted NSX now to be container-friendly, cloud-friendly. We've added NSX into the branch, VeloCloud. So those are the things that we're, you know, there's no rest for the weary anymore. >> And that gives you a consistent networking model, which is not trivial, as we've talked about. >> One of the things that I'm excited by, intrigued by, is, I know it's nuanced, but I see it as a key point, containers sometimes don't meet the security boundary issue. So, you guys can run a VM around a container, and run it under the covers. With Lambda. At super lightning speeds. It's not like a ten second instance to stand up. So that means there's more opportunities to create more abstractions around Kubernetes. And maintain security. There's so many benefits from this integrated kind of concept of consistency of operations for the software developer. >> John, you're absolutely right. Part of what we're trying to do is that word you talked about. Consistent infrastructure and operations. Consistent infrastructure and operations. And the container, if you've been seeing some of the ads in the San Francisco airport, we have some in London, and a few of the airports in New York, you'll see an ad that says "Containerware." It's playing on the word "ware", VMware. We want to be everyWARE, W-A-R-E. And if you think about the container being as pervasive as the vm in the future, I'm not going to say we're going to change the name of the company to be Containerware, but we want to be as pervasive as vm has been in VMware. So we have tens of millions of vms, in the twenty years we've had, maybe there'll be ten times as many containers. We want to become that de facto platform and containerware starts to take over. Right? What is that? Kubernetes-based. And we'll partner with the best. We've partnered with Google, we've partnered with Pivotal. Some of it would land on AWS, some of it will land on Azure. And you get a lot of the flexibility you have with that microservices platform. >> So, since you guys are on more of the software side, obviously Amazon's got software, but you guys actually are going to be much more broader, multiple clouds, as Amazon moves up the stack, I would imagine that as customers, I'm not going to buy in to only one cloud, there's other clouds out there, you guys should become a real strategic, traversal between clouds. So, we were debating, will customers have certain instances in, say, different clouds for specific, unique things, but yet run still horizontally, scalable on-premises, with VMware across multiple clouds. >> I think, you know John, it's going to be a lot like the hardware market was 20 years ago. It started to evolve into two or three major players. What's today Dell, HPE, Lenovo, at the time it was IBM, they divested to Lenovo, Cisco. In the storage place, two or three. I think the public cloud is not going to be three, five, ten. It's going to be two or three. Maybe four. And then maybe, in like China, Alibaba. So already, we have certain tools. Like CloudHealth's proposition is to manage costs and resources across multiple clouds. So we began to be already thinking about what is a multi-cloud world do? That said, in areas like this, which is a data center offer, we felt it was good for us to focus and get VMware Cloud and AWS to be the best hybrid cloud option. Give that a couple years, rather than trying to do everything and do it poorly, when you peanut butter your approach and try to do a lot of things with various different, so this is why we put a lot of special attention on VMware Cloud and AWS. We have an offering with IBM. We announced something with Alibaba. In due course VMware will need to have multiple cloud offerings. But I feel like this partnership and the specialness of this has really benefited both sides. >> Well, it's going to be very interesting, because IBM just made a 34 billion dollar validation of multi-cloud, so, and we talk about competition all the time. And it's evolving. >> We have a very good relationship with IBM. And listen, you have to be reasonably nuanced in your partnerships. So we're going to partner very heavily with IBM Global Services. We're going to partner very well with IBM Cloud. We're going to compete really hard with Red Hat! That's okay! Well, we'll compliment Linux. The bulk of their revenue's Linux. >> Of course, yeah. >> But make no mistake, we're going to compete hard with OpenShift. That's okay! That doesn't mean our IBM relationship is competitive. There's one piece of that, a very small part of the Red Hat revenue, OpenShift, that we overlap. The rest of it is complementary. We can be nuanced. It's sort of like walking and chewing gum. We can do both. And that's how we play. >> Before you wrap, now you know what we think of you, we think very highly of you, you're a superstar in our minds. However, you got to interview Sushmita, in India-- >> You know who Sushmita is? >> a true Bollywood superstar. Yes, an amazing actress, beautiful, talented. That must have been quite an experience. >> Well I got to tell ya, I was very intimidated. I opened-- >> I'll bet. >> Cause somehow I get assigned all these interviews to do. Malala, I'm usually on the opposite end. Your end. Malala, and Condoleezza Rice, and I told her I was really intimidated by her, and she said "Why?" I said, it's the first time that, I'm usually not tongue tied, but I did not know how to explain to my wife that I was going to be interviewing Ms. Universe. Okay, and she's like "What do you guys do at VMware? What the heck does Sushmita Sen have to do" But it was a good interview, I mean listen, for the India audience, we were celebrating our 20 year anniversary. She is an amazing woman who has achieved something that very few Indians have. And we wanted our Indian audience there to see that women can be successful. She's a big supporter of more women in business, fairness, equality, no prejudice, equal pay, all those things that we stand for. Which is part of our values. And if it weren't for the India audience she probably, I don't know if she would have worked at a Vmworld. We had Malala there, we had Condoleezza Rice at our last sales kickoff. We do these because we want to both teach our employees something, but also inspire them. And sometimes these speakers help with that cause. >> Sanjay, great to see you, thanks for coming on. I know you got to catch a flight. Big day today for you guys at VMware, congratulations. >> Thank you very much for having me. >> Thanks for all your support, great to see you. Great commentary, great insight. Sanjay Poonen, COO at VMware breaking down the announcement of Outposts, its relevance and impact on the market, and more importantly, the VMware AWS relationship. This is theCUBE bringing you all the action, day two of three days of wall-to-wall coverage. Two sets, hundreds of video assets coming, tons of posts on siliconangle.com, where all the coverage is. We'll be right back with more after this short break. (techno music)
SUMMARY :
Brought to you by Amazon Web Services, We've been to all re:Invents except for the first year. Want to dig in to it with our guest, and I think this is becoming like the Mecca and VMware was, when you guys recognized the sea change it's just an example of not just the validity of VMware And the partnership with VMware highlights and you guys have built a very good relationship. Well, the amazing thing to me, is, and some of the public cloud vendors, And the other observation I make is, you know, And as you know, since we last talked, we acquired Heptio. But, it's not going to be shipping for about a year. and applying this now, to a use case And that gives you a consistent networking model, One of the things that I'm excited by, intrigued by, and a few of the airports in New York, So, since you guys are on more of the software side, and the specialness of this Well, it's going to be very interesting, We're going to partner very well with IBM Cloud. And that's how we play. Before you wrap, now you know what we think of you, a true Bollywood superstar. Well I got to tell ya, I was very intimidated. What the heck does Sushmita Sen have to do" I know you got to catch a flight. and impact on the market, and more importantly,
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Sanjay Poonen, VMware | Dell Technologies World 2018
>> Announcer: Live from Las Vegas, it's The Cube covering Dell Technologies World 2018. Brought to you by Dell EMC and its ecosystem partners. >> We're back at Dell Technologies World. It's the inaugural Dell Technologies World. You're watchin' The Cube, the leader in live tech coverage. My name is Dave Vallante, and I'm really excited to have Sanjay Poonen on, COO of VMWare, long-time Cube alum. Great to see you, my friend. >> Always great, Dave. >> Thanks again so much for makin' time. I know you're in and out, but things are good. We had Pat on, on Monday. You guys made the call early on. You said to the industry, you know, I think the industry handed us and maybe the forecasts are a little bit conservative. We're seeing great demand. We love our business right now, and it's comin' true. Data centers booming, VMWare's kickin' butt. It's goin' great. >> You know it's been obviously a very good couple of years, since the Dell EMC merger. It's really helped us, and you know, when we think about our partnerships, we put this in a very special place. In the last two years, partnerships like Dell and AWS have been very instrumental, built on top of the partnerships we've had for many years. And our core principles at VMWare have not changed. We're really focused on software defining the data center. Why? Because it makes you more agile, removes costs, reduces complexity, makes the planet more green. We think we've got a long way to go in just building that private cloud, making the data center feel like a cloud. That's priority number one. Priority number two, extending tno the hybrid cloud. Last time we talked was at AWS Reinvent. That's very important. We're doing a bit of work there at AWS and many other clouds. And user computing, making sure that every one of these type of devices are secure and managed, whether it's Apple devices, Google, or Microsoft. Those three priorities have still stayed the same, and now Dell's comin' to give us a lot more of that sort of draft, to help us do that inside the Dell EMC customer base, too. >> Yeah, I mean you guys are doin' it again, the whole, NSX obviously is booming. >> Sanjay: Big launch this week. >> You know, it's funny, the whole software-defined networking thing. Everybody flocked to it. VCs flocked to it. You guys changed the game with that Nycera acquisition. I mean, could you imagine, I guess you did imagine what it was going to become, I mean it's really taken off in a big way. >> Bold move. I got to give credit to the, I mean I wasn't at the company at the time, but I got to tell you, when I saw that I was stunned. Paying 1.2 billion for a company that didn't have much revenue. But here we are. We talked about it in our earnings call being a 1.4 billion one rate business. 4,500 hundred customers. We were zero customers five years ago when we did the acquisition, and what we really defined is that the future of networking is going to be software-defined, clearly, and it's much the same way a Tesla is transforming the automotive industry, right? What's the value of a Tesla? It's not just the hardware, but the software that's changing the way in which you drive, park, all of the mapping, all of that stuff. We believe the same way the networking industry's going to go through mighty revolution. We think the data center gets more efficeint and driven through software. The path into the into the public cloud, and the path to the branch, and that's what we as we launched our virtual cloud networking. It's extremely differentiated in the industry. We're the only ones really pioneering that, and we think it's extremely visionary. And we're excited to take our customers on this journey. It was a big launch for us this week, and we think NSX is just getting started. 4500 customers is about 1% of our roughly 500,000 customers Every single one of them should be looking at NSX. Big opportunity ahead of us. >> Huge. And the cloud play, we talked about this at VM World last summer. The clarity now that your customers have. They can now make bets for a couple of cycles anyway, really having confidence in your cloud strategy. You've seen that, I'm sure, in your customer base. >> We have, and you know, it started off by telling the world that the 4,000 service providers that have built their stack on VMWare, VMWare Cloud Providers, VCPP, are all going to be very special to us as they build out their clouds, often in many specialized country that have country-specific cloud requirements. But the we're going to take the public clouds and systematically start working them. IBM cloud was the first, When they acquired software we had a strong relationship with them, announced two or three years ago. And then I think the world was shocked. It was almost, as I've described on the media, a Berlin Wall moment, when AWS and VMWare came together because it sort of felt like the United States and Soviet German in 1987, okay? And you know, here we have these two companies, really workin'. That's worked out very well for us, and then we've done systematic other things with Azure, Google, and so on and so forth, and we'll see how the public cloud plays out, but we think that that hybrid cloud bridge. We're going to be probably the only company who can really play a very pivotal role in the world moving from private cloud to public cloud and there's going to be balance on both sides of that divide. >> So you really essentially are trying to become the infrastructure for the digital world now, aren't you? Talk about that a little bit. You're seeing new workloads, obviously AI's all the buzz. You guys are doing some work in blockchains. It's going to take a while for all that to pick up, but really it's the ability and containers is the other thing. Everybody thought, oh containers, that's the end of VMs, and Pat at the time said, no no no, you guys don't understand. Let me explain it. He sort of laid it out. You seem to be embracing that, again embracing change. >> I got to tell you, that one for me because I'll tell you when I first joined the company four and a half years ago, I was at SAP. I asked Pat two questions. I said the public cloud's going to, I mean, probably take out VMWare, aren't you concerned with Amazon. Here we are taking that headwind and making a tailwind. The second was like, everyone's talking about Docker. Aren't containers going to just destroy VMs? And that one wasn't as clear to us at the time, but we were patient. And what happened we started to notice in the last few years. We began to notice on GitHub tremendous amount of activity around Kubernetes, and here comes Google almost taking the top off of a lot of you know parts of Docker Two, Docker Swarm, Enterprise, Docker still remains a very good container format, but the orchestration layers become a Google-based project called Kubernetes. And I think our waiting allowed us and pivotal to embrace Google in the partnership that we announced last year. And we plan to become the de facto enterprise container platform. If VMs became the VM in VMWare and we have 500,000 customers, tens of millions of VMs, you'd think we could multiply those VMs by some number to get number of containers. VMWare has its rightful place, a birthright, to become the de facto enterprise container platform. We're just getting started, both between us and Pivotal, the Kubernetes investment, Big deal. And we're going to do it in partnership with companies like Google. >> I want to ask you about Pivotal. When Joe Tucci was the swansong in the MC world, he came out with an analyst meeting and we asked them, if you had a mulligan, you know, what would you do over again. He said, you know, we're going to answer it this way. He said, I wished I had done more to bring together the family, you know, the federation. We laid that vision out, and I probably, he said, personally I probably could've done more. I feel like Michael has taken this on. I almost feel like Joe, when he laughs at Michael. My one piece of advice is do a better job than I did with that integration. And it seems like Michael's takin' that on as an outsider. What can you tell us about the relationship between all the companies, particularly Pivotal. >> Yeah, you know Joe's a very special man, as our chairman, and Joe and Pat are the reasons I joined VMWare, and so I have tremendous respect for them. And he stayed on as an advisor to Mike O'Dell. And I think Mike O'Dell just took a lot of those things and improved on it. I wouldn't say that anything was dramatically bad, but you know he tightened up much of the places where we could work together. One material change was having the Dell EMC reps carry quota, for example VMWare. They're incetivized. That has been a huge difference to allow us to have our sales forces completely align together. Big big huge difference. I mean, sales people care about our product when they're compensated, carry quota on it, and drive it. The second aspect was in many of these places where Dell and VMWare or VMWare and Pivotal were needed to just take obstacles out of the way, and I don't think Pivotal would've been really successful if it had stayed in VMWare four or five years ago. So Paul Mertz leaving, the genius of that whole move, which Joe orchesthrated, and allowing them to flourish. Okay, here they have four or five years, they've gone public. They have a tremendous amount of traction. Then last year, we began to see that Kubernetes Coming back allowed us to get closer to them, okay? We didn't need to do that necessarily by saying that Pivotal needs to be part of VMWare. We just needed to build a joint engineering effort around Kubernetes And make that enormously successful. So you get the best of both worlds. We're an investor, obviously, in Pivotal. We're proud of their success in the public markets. We benefit some from that sort of idea process, but at the same time we want to make sure this Kubernetes Effort and the broader app platform, our cloud foundry, is enormously successful, and every one of our customers who have VMs starts looking containers. >> Well, I always said Pivotal was formed with a bunch of misfit toys that just didn't seem to fit into VMWare. >> Sanjay: It's come a long way. >> And you took that, but it was smart because you took it and said, here it is. Let's start figuring that out. Who better to do that than Paul? And it's really come together and obviously a very successful. >> Yeah, Rob, Scott, Bill, Yara, many of that team there. They're passionate about developers, okay? We understand the infratstructure role very well, but when you can get dev and ops together, in a way they collaborate, so we're excited about it. And we have a key part for us, we have a very simple mission: to make the container platform just very secure. What's the differenetiation between us and other companies trying to build container platforms? NSX? So our contribution into that is to take Kubernetes Watch for some of the management capabilities, and then add NSX to it, highly differentiate it. And now all of a sudden customers say, this is the reason why I mean, 'cause every container brings a place where the port could be insecure. NSX makes that secture, and we think that that's another key part to what's made NSX the launch this week extremely sepcial is that its story relates to cloud and containers. Those two Cs, I would say, cloud and containers. We've taken what were headwinds to us, VMWare over the last four or five years, and made them tailwinds. And for us that's been a tremendous learnnig lesson, not just I would say in our own technology road map, but in leadership and management. That's important for us as business leaders, too. >> Dave: And I got to give some love to my friends in the Vsin world, Yen Bing and those guys. Obviously Vsin doin' very well. Give us the update there. I mean, you're doin', he's doin' exactly what you said: we're going to do to networking and storage what we did to compute. >> I mean, again you know, when we start things off. If you'll remember, three or four years ago, we were confusing EMC and VMWare, Evo, Rails, some of those things. We just had to clean that up. And as Dell EMC came together and VMWare, we said, listen. We're going to do software-defined storage really well because it has a very close synergy point to the Kubernetes I mean, we know a lot about storage because it's very closely connected to Compute. And if we could do that better than anybody else, and in the meantime all these startups were doing reasonably well, Simplicity, Nutanics, Pivotry, so on and so forth. I mean there's no reason if we don't have our act together we could build the best software-defined storage and then engineer a system together with Dell that has the software, and that's what VX rails has become. So a few false stubs of the toe when we started off, you know three or four years ago, but we've come a long way. Pat talked about over 10,000 customers at the revenue run rate that we announced last year, and a 600 million run rate at the end of Q4. We believe we are, for just the software piece, we are the de facto leader, and we have to continue to make customers happy and to drive, you know, this as the future of hyper converge infrastructure because converged had its place. And now the coming together of Compute Storage, over time networking with a layer of management, that's the future of the data center. >> Yeah, I was watching. THere's some good, interesting maneuvering goin' on in the marketplace. A lot of fun for a company like ours to watch. I want to talk about leadership. There's a great, you got to go to Sanjay's LinkedIn profile. There's an awesome video on there. It's like a mini TED talk that some of your folks mashed up and put out there. It's only about eight minutes. But I want to touch on some of the things that I learned from that video. Your background, I mean I knew you came from India. You came over at 18 years old, right? >> Sanjay: I was very fortunate. I grew up in a poor home in India, and I came here only because I got a scholarship to go to Dartmouth College. And I think I might have been one of the few brown-skinned guys in Hanover, New Hampshire. I mean, you've been there, you know there's not much Indian goin' on here. (laughter) But I'm very forutnate. And this country is a very special country to immigrants, if you work hard and if you're willing to apply yourself. I'm a product of that hard work. And now as an Indian American living in California. So I feel very fortunate for all that both the country and people who invested in me over the last many decades have helped me become who I am. >> So you were on a scholarship to Dartmouth. >> Yes, that's right. >> As a student in India. So obviously an accomplished student in India, and you said, you know, I got bullied a little bit. I had the glasses, right? Somebody once told me, Dave, don't peak in high school. It's good advice, right? So it was funny to hear you tell that story because I see you as such a charismatic, dynamic leader. I can't picture you as, you know, a little kid getting bullied. >> We were always geeks at one point in time, but one of the things my mother and dad always taught me, especially my mom, who had a tremendous influence on my life and is my hero, is, listen, don't worry what people say about you, okay? Your home is always going to feel a safety and a fortress to us, and I appreciate the fact that irrespective of what happened on the playground, if I was bullied, at home I knew it was secure. And I seek to have that same attitude twoards my children and everybody I consider my extended family, people at work, and so on and so forth. But once you've done that, you don't build your identity just to what people say about you. You're going to build your identity over what's done over a long period of time, okay? With, of course, if everybody in the world hates you, that's a tough place. That's happened to a few people in the world. I wasn't in that state at all. And as I came to this country, just got tougher because I was a minority in a place. But many of those lessons I learned as a young boy helped me as an 18 year old, as I came here, and I'm very thankful for that. >> And you came here with no money, alright? >> A scholarship. >> Right. >> Maybe 50 bucks in the pocket. >> You had 50 bucks and an opportunity, and made the most of it. And then obviously you did very well at Dartmouth. You graduated from Harvard, right? >> I did my MBA at Harvard. >> MBA at Harvard, probably met some interesting people there. >> Andy Jackson being one of them. >> I know he's a friend of yours. >> Sam Berg, who's the head of the client business, was also a classmate of mine at HBS. The '97 class of HBS had some accomplished people: Chris Kapensky is running McDonald's. She's President of US. So I'm very fortunate to have some good classmates there. >> So what did you do? Did you go right to Harvard from? >> No, I spent four years working at Apple. And then went back to do my business school. >> And then what'd you do after that? >> I came back to Silicon Valley at a startup. I was one of the founding product managers at AlphaBlocks. Then went to Informatica. And bulk of my time was at SAP, and most of my life was in the analytics, big data business. What we called big data at the time. >> And that's when we first met it. >> Analytics at BI, and then when Joe and Pat called me for this, the end-user computing role at VMWare four and a half years ago. That's when I came to VMWare. >> And that was a huge coup for VMWare. We knew you from SAP, and that business was struggling. You always give credit to your team, of course. Awesome. Which is what a good leader does. The other thing I wanted to touch on before we break is, you talked about leadership and how importatn it is to embrace cahnge. You said you have three choices when change hits you. What are those three choices? >> You either embrace it, okay? You either stand on the sidelines or you leave. And that's typically what happens in any kind of change, whether it's change in work, change in fafmilies, change in other kinds of religious settings, I mean it's a time-old prinicple. And you want to let the people who are not on board with it leave if they want to leave. The people who are staying in the middle and not yet convinced, you'll hope they'll do. But they cannot yet throw the grenades, 'cause then they're just going to be. And you want to take that nucleus of people who are with you in the change to help you get the people who sit on the sidelines in. And to me when I joined VMWare, the end-user computing team had the highest attrition, okay, and the lowest satisfaction. And I found the same thing. There were popel who were leaving in droves. Some people sittin' on the sidelines, but a core group of people I loved that were willing to really work with me, 'cause I didn't really know a lot about it. The smarter people were in the team and some people that we hired in. We had to take that group and become the chagne agents, and when that happens it's a beautiful thing because from within starts to form this thing that's the phoenix rising out of the ashes. And the company, and then these people who are sidelineers start to get involved. New people want to join. Now everybody wants to be part of the end-user computing team at VMWare because we're a winner, but it wasn't that way four and a half years ago. Same thing in cloud. How are we going to transform this cloud business to be one where, VCloudAir. We're being made fun of, like how are you ever going to compete with Amazon. We had to go through our own catharsis. We divested that business, but out of that pain point came a fundamental change. Some people left. Some people stayed, but I'm just grateful through all of this that we learned a tremendous amount. I think change is the most definitive thing that happens to every company, and you have to embrace it. If you embrace chance, it's going to make you a much stronger leader. I'll tell you, the Mandarin word, okay, for crisis is two symbols: one that shows disaster and one that shows opportunity. I choose the opportunity side. >> Dave: You choose? Right? Yeah! >> And eveyrone makes that choice, right? And if you make the right path, it could be a beautiful learning experience. >> Sanjay, words to live by. Definitely check out that video on Sanjay's profile. >> It's on LinkedIn. >> Really fabulous always to sit down and talk to you. >> Always a pleasure, Dave. Congratulations to all your success. >> Dave: Thank you! I really appreaciate your support. >> Thank you. >> Alright, everybody that's it from Dell Technologies World 2018. You can hear the music behind us. Next week, big week. We've got Red Hat Summit. I'll be at Service Now Knowledge. We got a couple of other shows and tons of shows coming up. I don't know, you were at Vmon last year. I don't know if you're going to be there this year, maybe maybe not, we'll see. >> Well we got a big one coming up at VM World. We'll see you there. >> We got big one coming up, VM World, at the end of August through early September, which is back at Mosconi this year? >> It's back at Las Vegas still. One more thing and then it's going back to Mosconi after the construction's over. >> So go to theCUBE.net, check out all the shows. Thanks for watching, everybody. We'll see you next time. (digital music)
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Brought to you by Dell EMC and its ecosystem partners. It's the inaugural Dell Technologies World. You said to the industry, you know, of that sort of draft, to help us do that the whole, NSX obviously is booming. I mean, could you imagine, I guess you did imagine and the path to the branch, and that's what we And the cloud play, we talked about this how the public cloud plays out, but we think that and containers is the other thing. almost taking the top off of a lot of you know parts the family, you know, the federation. but at the same time we want to make sure Well, I always said Pivotal was formed with a bunch of And you took that, but it was smart So our contribution into that is to take Kubernetes Dave: And I got to give some love to my friends customers happy and to drive, you know, A lot of fun for a company like ours to watch. And I think I might have been I had the glasses, right? And I seek to have that same attitude twoards my children and made the most of it. some interesting people there. The '97 class of HBS had some accomplished people: And then went back to do my business school. I came back to Silicon Valley at a startup. Analytics at BI, and then when Joe and Pat called me And that was a huge coup for VMWare. And I found the same thing. And if you make the right path, Definitely check out that video Congratulations to all your success. I really appreaciate your support. I don't know, you were at Vmon last year. We'll see you there. after the construction's over. So go to theCUBE.net, check out all the shows.
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John Furrier & Dave Vellante unpack the Russion Hack | Big Data SV 2018
>> Announcer: Live from San Jose. It's theCUBE. Presenting big data, Silicon Valley. Brought to you by SiliconANGLE Media and its ecosystem partners. >> Hello everyone, I'm John Furrier, co-host of theCube. I'm here with Dave Vellante, my co-host. Exclusive conversation around the role of data, data for good and bad. We always cover the role of data. We used to talk about AI and data for good but in this exclusive interview... And we have some exclusive material about data for bad. Dave, we've been talking about weaponizing data a year ago in SiliconEAGLE in theCUBE, around how data is being weaponized, and certainly in the elections. We know the Russians were involved. We know that data, you can buy journalists, you can create fake news. And for every click-bate and fake news is bad content. But also on the other side of this, there's good bate; good news. So the world's changin'. There needs to be a better place, needs to be some action taken, because there's now evidence that the role that the Russians had, using fake news and weaponizing it to sway the election and other things has been out there. So this is somethin' that we've been talkin' about. >> Yeah I mean the signature of the hacks is pretty clear. I think there is a distinct signature when you talk to the experts of when it's China or when it's Russia. Russia, very clever, about the way they target somebody whose maybe a pawn; but they try to make him or her feel like a king, grab their credentials and then work their way in. They've been doing this for decades, right? >> And the thing is to, is that now it's not just state-sponsored, there's new groups out there that they can enable open source tools. We report on theCUBE that terrorist organizations and bad actors, are taking open source tools and threats from state nations, posing as threats to democracy in the U.S. and other countries. This is a huge problem. >> And it's, in a way, it's harder than the nuclear problem. We had weapons pointed at each other, right. This is... The United States has a lot to lose. If we go on the offense, others can attack us and attack our systems, which are pretty mature. So, recently we talked to Garry Kasparov. I had an exclusive interview with him. He's very outspoken. Kasparov is the greatest chess player in history, by most accounts. And he is a political activist, he's an author. And he had a number of things to say about this. Let's listen to him, it's about a couple minute clip, and then we'll come back and talk about it. Watch this. >> Garry: Knowing Vladimir Putin and the mentality of the KGB mentality and the way he has been approaching the global problems; I had no doubt that the question was not if Putin would attack somewhere, but the question is when and where? And the attack on U.S. democracy was a surprise here but it was not surprise for us because we could see how they built these capabilities for more than a decade. Because they have been creating fake news industry in Russia to deal with Russian opposition 2004, 2005. Then they used against neighboring countries like Estonia in 2007. Then they moved to eastern Europe and then through western Europe. So when they ended up attacking the United States, they would've had almost a decade of experience. And it's quite unfortunate that, while there was kind of information about this attacks, the previous administration decided just to take it easy. And the result is that we have this case of interference; I hope there will be more indictments. I hope we'll get to the bottom of that. Because, we know that they are still pretty active in Europe. And they will never seize there-- >> Dave: Germany, France-- >> Garry: Exactly. But it's... I call Putin as: merchant of doubt. Because, unlike Soviet propaganda machine, he's not selling one ideology. All he wants is to spread chaos. So that's why it's not about and, oh this is the only, the right teaching. No, no, no. No, it's wrong, it's wrong, everything... Yeah, maybe there are 10 different ways of saying the truth. Truth is relevant. And that's a very powerful message because it's spreading these doubts. And he's very good in just creating these confusions and actually, bringing people to fight each other. And I have to say he succeeded-- >> Dave: Our president is taken a page out of that. Unfortunately. But I also think the big issue we face as a country, in the United States, is 2020. Is the election in 2020 is going to be about who leverages social media and the weaponization of social media. And the Russian attackers you talk to the black hats, very sophisticated, very intriguing how they come in, they find the credentials-- >> Garry: But look, we know, Jesus, every expert knows that in this industry, if you are trying to defend yourself, if you are on the defense all the time you will lose. It's a losing proposition. So the only way to deter the aggression is to make sure that they won't be counterattacks. So that there will be devastating blows, those who are attacking the United States. And you need the political will because, technology is here; America is still the leading power in the world. But the political will, unfortunately-- >> Dave: However, I would say that, but it's different than with nuclear warheads. Robert Gates was on theCUBE, he said to me, and I asked him about offense versus defense. He said the only thing about the Unite States is we have a lot to lose. So we have to be careful. (laughter) How aggressive we can be. >> Garry: No, exactly. That is just, it's, yes. It's a great error of uncertainty: what can you lose? If you show strength. But I can tell you exactly how you are going to lose everything, if you are not-- >> Dave: Vigilant. >> Garry: If you are not vigilant. If you are not deterrent. If you are not sending the right signal to the Putins of this world that aggression against America will have the price that you cannot bear. >> So John, pretty unequivocal comments from Garry Kasparov. So a lot of people don't believe that you can actually manipulate social media that way. You've been in social for a long time, since the beginning days. Maybe you could explain how one, would a country or a state sponsored terrorism; how would they go about manipulating individuals? >> You know Dave, I've been involved in internet infrastructure from the beginning days of Web 1.0 and through search engines. Student of the data. I've seen the data. I've seen our, the data that we have from our media company. I've seen the data on Facebook and here's the deal: there's bad actors doin' fake news, controlling everything, creating bad outcomes. It's important for everyone to understand that there's an actual opposite spectrum. Which is the exact opposite of the bad; there's a good version. So what we can learn from this is that there's a positive element of this, if we can believe it, which is actually a way to make it work for good. And that is trust, high-quality data, reputation and context. That is a very hard problem. Facebook is tryin' to solve it. You know we're workin' on solving that. But here's the anatomy of the hack. If you control the narrative, you can control the meme. If you can control the meme, you can control the idea. If you can control the idea, you can control the belief system. If you can control the belief system, you can control the population. That is exactly what has happened with the election. That is what's happening now in social networks. That's why so many people are turning off to social networks. Because this is hackable; you can actually hack the brains and outcomes of people. Because, controlling the narrative, controlling the meme, controlling the idea, controlling the belief system: you can impact the population. That has absolutely been done. >> Without firin' a shot. >> Without firing a shot. This is the new cold social network wars that are goin' on. And again, that has been identified, but there's an opposite effect. And the opposite effect is having a trust system, a short cut to trust; there will be a Google in our future, Google, like what Google did to search engines. It will be for social networks. That is, whoever can nail the trust, reputation, context: what is real and what is not. Will ultimately have all the users goin' to their doorstep. This is the opportunity for news organizations, for platforms and it's all going to be driven by new infrastructure, new software. This is something we can learn from. But there is a way to hack, it's been done. I've just laid it out. That's what's happening. >> Well, blockchain solved or play a role in solving this problem of reputation in your opinion. >> Well you know that I believe centralized is bad. 'Cause you can hack a centralized database and the data. Ownership is huge. I personally believe that blockchain and this notion of decentralized data ownership will ultimately go back to the people and that the decentralized applications and cryptocurrency leads a path, it's not yet proven, there's no clear visibility yet. But many believe that the wallet is a new browser and that cryptocurrency can put the power to the people; so that new data can emerge. To vet in a person who says they're something that they're not. News that says they're somethin' that they're not. This is a trust. This is something that is not yet available. That's what I'm sayin'. You can't get it with Google, you can't get it with Facebook. You can't get it in these platforms. So the world has to change at an infrastructure level. That's the opportunity to blockchain. Aside from all the things like who's going to give the power for the miners; a variety of technical issues. But conceptually, there is a path there. That's a new democracy. This is global phenomenon. It's a societal change. This is so cutting edge, but it's yet very promising at the same time. >> This is super important because I can't tell you how many times have you've received an email from one political persuasion or the other that lays out emphatically, that this individual did that or... And you do some research and you find out it's fake news. It happens all the time. >> There's no context for these platforms. Facebook optimizes their data for advertising optimization and you're going to see data being optimized for user control, community control, community curation. More objective not subjective data. This is the new algorithm, this is what machine learning in AI will make a difference. This is the new trust equation that will emerge. This is a phenomenal opportunity for entrepreneurs. If you're in the media business and you're not thinking about this, you will be out of business. That's our opinion. >> Excellent John. Well thanks for your thoughts and sharing with us how these hacks are done. This is real. The midterm elections, 2020 is really going to be won or lost on social media. Appreciate that. >> And Facebook's fumbling and they're going to try to do good. We'll see what they do. >> Alright. >> Alright. >> That's a wrap. Good job. >> Thanks for watching.
SUMMARY :
Brought to you by SiliconANGLE Media that the role that the Russians had, using fake news Yeah I mean the signature of the hacks is pretty clear. And the thing is to, is that now it's not Kasparov is the greatest chess player in history, I had no doubt that the question was not the right teaching. And the Russian attackers you talk to the black hats, America is still the leading power in the world. He said the only thing about the Unite States is we It's a great error of uncertainty: what can you lose? If you are not sending the right signal So a lot of people don't believe that you can actually Which is the exact opposite of the bad; This is the new cold social network wars that are goin' on. in solving this problem of reputation in your opinion. and that cryptocurrency can put the power to the people; This is super important because I can't tell you This is the new algorithm, this is what machine learning This is real. And Facebook's fumbling and they're going to try to do good. That's a wrap.
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Sanjay Poonen, VMware | AWS re:Invent
>> Narrator: Live from Las Vegas it's theCube covering AWS reInvent 2017 presented by AWS, Intel and our ecosystem of partners. >> Hello and welcome to theCube's exclusive coverage here in Las Vegas for AWS, Amazon Web Services reinvent 2017, 45,000 people. It's theCube's fifth year in covering AWS, five years ago I think 7,000 people attended, this year close to 45,000, developers and industry participants. And of course this is theCube I'm John Furrier with my co-host Keith Townsend and we're excited to have Cube alumni Sanjay Poonen who's the chief operating officer for VMware. Sanjay great to see you, of course a good friend with Andy Jassy, you went to Harvard Business School together, both Mavericks, welcome to theCube. >> Thank you and you know what I loved about the keynote this morning? Andy and I both love music. And he had all these musical stuff man. He had Tom Petty, he had Eric Clapton. I an not sure I like all of his picks but at least those two, loved it man. >> The music thing really speaks to the artists, artists inside of this industry. >> Yes. >> And we were talking on theCube earlier that, we're in a time now where and I think Tom Siebel said it when he was on, that there's going to be a mass, just extinction of companies that don't make it on the digital transformation and he cited some. You're at VMware you guys are transforming and continue to do well, you've a relationship with Amazon Web Services, talk about the challenge that's in front of business executives right now around this transformation because possibly looking at extinction for some big brands potentially big companies in IT. >> It's interesting that Tom Siebel would say that in terms of where Siebel ended up and where salespersons now I respect him, he's obviously doing good things at C3. But listen that's I think what every company has got to ask itself, how do you build longevity? How do you make yourself sustainable? Next year will be our 20 year anniversary of VMware's founding. The story could have been written about VMware that you were the last good company and then you were a legacy company because you were relevant to yesterday's part of the world which was the data center. And I think the key thing that kept us awake the last two or three years was how do you make them relevant to the other side of history which is the public cloud? What we've really been able to do over the last two or three years is build a story of the company that's not just relevant to the data center and private cloud, which is not going away guys as you know but build a bridge into the public cloud and this partnership has been a key part of that and then of course the third part of that is our end user computing story. So I think cloud mobile security have become the pillars of the new VMware and we're very excited about that and this show, I mean if you combine the momentum of this show and VMworld, collectively at VMworld we have probably about 70, 80,000 people who come to VMworld and Vforums, there's 45,000 people here with all the other summits, there's probably have another 40,000 people, this is collectively about a 100, 150,000 people are coming to the largest infrastructure shows on the planet great momentum. >> And as an infrastructure show that's turning into a developer show line get your thoughts and I want to just clarify something 'cause we pointed this out at VMworld this year because it's pretty obvious what happened. The announcement that you guys did that Ragu and your team did with Ragu with AWS was instrumental. The proof was at VMworld where you saw clarity in the messaging. Everyone can see what's going on. I now know what's happening, my operations are gonna be secure, I can run VSphere on the cloud or on Prem, everything could be called what it is. But the reality was is that you guys have the operators, IT operations and Amazon has a robust cloud native developer community, not that they're conflicting in any way, they're coming together so it was a smart move so I got to ask you, as you guys continue your relationship with AWS, how are you guys tying the new ops role, ops teams with the dev teams because with IoT, this is where it's coming together you can see it right there? Your thoughts? >> I mean listen, the partnership is going great. I just saw Andy Jassy after his exec summit session, gave him a hug. We're very excited about it and I think of any of the technology vendors he mentioned on stage, we were on several slides there, mentioned a few times. I think we're probably one of the top tech partners of his and reality is, there's two aspects to the story. One is the developer and operations come together which you, you eloquently articulated. The other aspect is, we're the king of the private cloud and they're the king of the public cloud, when you can bring these together, you don't have to make it a choice between one or the other, we want to make sure that the private cloud is maximized to its full extent and then you build a bridge into the public cloud. I think those two factors, bringing developer and operations together and marrying the private and public cloud, what we call hybrid cloud computing, a term we coined and now of course many others-- >> I think-- >> On top of the term. Well whoever did. >> I think HP might have coined it. >> But nonetheless, we feel very good about the future about developer and operations and hybrid cloud computing being a good part of the world's future. >> Sanjay, I actually interviewed you 2016 VMworld and you said something very interesting that now I look back on it I'm like, "Oh of course." Which is that, you gave your developers the tools they needed to do their jobs which at the time included AWS before the announcement of VMware and AWS partnership. AWS doesn't change their data center for anyone so the value that obviously you guys are bringing to them and their customers speaks volumes. AWS has also said, Andy on stage says, he tries to go out and talk to customers every week. I joked that before the start of this that every LinkedIn request I get, you're already a connection of that LinkedIn request. How important is it for you to talk to your internal staff as well as your external customers to get the pulse of this operations and developer movement going and infused into the culture of VMware. >> Well Keith I appreciate the kind words. When we decided who to partner with and how to partner with them, when we had made the announcement last year, we went and talked to our customers. We're very customer and client focused as are they. And we began to hear a very proportional to the market share stats, AWS most prominently and every one of our customers were telling us the same thing that both Andy and us were asking which is "Why couldn't you get the best of both worlds? "You're making a choice." Now we had a little bit of an impediment in the sense that we had tried to build a public cloud with vCloud air but once we made the decision that we were getting out of that business, divested it, took care of those clients, the door really opened up and we started to test pulse with a couple of customers under NDA. What if you were to imagine a partnership between us and Amazon, what would you think? And man, I can tell you, a couple of these customers some of who are on stage at the time of the announcement, fell off their chair. This would be huge. This is going to be like a, one customer said it's gonna be like a Berlin Wall moment, the US and the Soviet Union getting together. I mean the momentum building up to it. So now what we've got to do, it's been a year later, we've shipped, released, the momentum still is pretty high there, we've gotta now start to really make this actionable, get customers excited. Most of my meetings here have been with customers. System integrators that came from one of the largest SIs in the world. They're seeing this as a big part of the momentum. Our booth here is pretty crowded. We've got to make sure now that the customers can start realizing the value of VMware and AWS as a build. The other thing that as you mentioned that both sides did very explicitly in the design of this was to ensure that each other's engineering teams were closely embedded. So it's almost like having an engineering team of VMware embedded inside Amazon and an engineering team of Amazon embedded inside VMware. That's how closely we work together. Never done before in the history of both companies. I don't think they've ever done it with anybody else, certainly the level of trying. That represents the trust we had with each other. >> Sanjay, I gotta ask you, we were talking with some folks last night, I was saying that you were coming on theCube and I said, "What should I ask Sanjay? "I want to get him a zinger, "I want to get him off as messaging." Hard to do but we'll try. They said, "Ask him about security." So I gotta ask you, because security has been Amazon's kryptonite for many years. They've done the work in the public sector, they've done the work in the cloud with security and it's paying off for them. Security still needs to get solved. It's a solvable problem. What is your stance on security now that you got the private and hybrid going on with the public? Anything change? I know you got the AirWatch, you're proud of that but what else is going on? >> I think quietly, VMware has become one of the prominent brands that have been talked about in security. We had a CIO survey that I saw recently in network security where increasingly, customers are talking about VMware because of NSX. When I go to the AirWatch conference I look at the business cards of people and they're all in the security domain of endpoint security. What we're finding is that, security requires a new view of it where, it can't be 6000 vendors. It feels like a strip mall where every little shop has got its boutique little thing that you ought to buy and when you buy a car you expect a lot of the things to be solved in the core aspects of the car as opposed to buying a lot of add-ons. So our point of view first off is that security needs to baked into the infrastructure, and we're gonna do that. With products like NSX that bake it into the data center, with products like AirWatch and Workspace ONE that bake it into the endpoint and with products like App Defence that even take it deeper into the core of the hypervisor. Given that we've begun to also really focus our education of customers on higher level terms, I was talking to a CIO yesterday who was educating his board on what are some of the key things in cyber security they need to worry about. And the CIO said this to me, the magic word that he is training all of his board members on, is segmentation. Micro segmentation segmentation is a very simple concept that NSX sort of pioneered. We'll finding that now to become very relevant. Same-- >> So that's paying off? >> Paying up big time. WannaCry and Petya taught us that, patching probably is a very important aspect of what people need to do. Encryption, you could argue a lot of what happened in the Equifax may have been mitigated if the data been encrypted. Identity, multi-factor authentication. We're seeing a couple of these key things being hygiene that we can educate people better on in security, it really is becoming a key part to our stories now. >> And you consider yourself top-tier security provider-- >> We are part of an ecosystem but our point of view in security now is very well informed in helping people on the data center to the endpoint to the cloud and helping them with some of these key areas. And because we're so customer focused, we don't come in at this from the way a traditional security players providing access to and we don't necessarily have a brand there but increasingly we're finding with the success of NSX, Workspace ONE and the introduction of new products like App Defense, we're building a point of security that's highly differentiated and unique. >> Sanjay big acquisition in SD-WAN space. Tell us how does that high stress security player and this acquisition in SD-WAN, the edge, the cloud plays into VMware which is traditionally a data center company, SD-wAN, help us understand that acquisition. >> Good question. >> As we saw the data center and the cloud starting to develop that people understand pretty well. We began to also hear and see another aspect of what people were starting to see happen which was the edge and increasingly IoT is one driver of that. And our customers started to say to us, "Listen if you're driving NSX and its success "in the data center, wouldn't it be good "to also have a software-defined wide area network strategy "that allows us to take that benefit of networking, "software-defined networking to the branch, to the edge?" So increasingly we had a choice. Do we build that ourselves on top of NSX and build out an SD-WAN capability which we could have done or do we go and look at our customers? For example we went and talked to telcos like AT&T and they said the best solution out there is a company that can develop cloud. We start to talk to customers who were using them and we analyzed the space and we felt it would be much faster for us to buy rather than build a story of a software-defined networking story that goes from the data center to the branch. And VeloCloud was well-regarded, I would view this, it's early and we haven't closed the acquisition as yet but once we close this, this has all the potential to have the type of transformative effect like in AirWatch or in nai-si-ra-hat in a different way at the edge. And we think the idea of edge core which is the data center and cloud become very key aspects of where infrastructure play. And it becomes a partnership opportunity. VeloCloud will become a partnership opportunity with the telcos, with the AWSs of the world and with the traditional enterprises. >> So bring it all together for us. Data center, NSX, Edge SD-WAN, AirWatch capability, IOT, how does all of that connect together? >> You should look at IoT and Edge being kind of related topics. Data center and the core being related topics, cloud being a third and then of course the end-user landscape and the endpoint being where it is, those would be the four areas. Data center being the core of where VMware started, that's always gonna be and our stick there so to speak is that we're gonna take what was done in hardware and do it in software significantly cheaper, less complex and make a lot of money there. But then we will help people bridge into the cloud and bridge into the edge, that's the core part of our strategy. Data center first, cloud, edge. And then the end user world sits on top of all of that because every device today is either a phone, a tablet or a laptop and there's no vendor that can manage the heterogeneous landscape today of Apple devices, Google devices, Apple being iOS and Mac, Android, Chrome in the case of Google, or Windows 10 in the case of Microsoft. That heterogeneous landscape, managing and securing that which is what AirWatch and Workspace ONE does is uniquely ours. So we think this proposition of data center, cloud, edge and end-user computing, huge opportunity for VMware. >> Can we expect to see NSX as the core of that? >> Absolutely. NSX becomes to us as important as ESX was, in fact that's kind of why we like the name. It becomes the backbone and platform for everything we do that connects the data center to the cloud, it's a key part of BMC for example. It connects the data center to the edge hence what we've done with SD-WAN and it's also a key part to what connects to the end user world. When you connect network security with what we're doing with AirWatch which we announced two years ago, you get magic. We think NSX becomes a fundamental and we're only in the first or second or third inning of software-defined networking. We have a few thousand customers okay of NSX, that's a fraction of the 500,000 customers of VMware. We think we can take that in and the networking market is an 80 billion dollar market ripe for a lot of innovation. >> Sanjay, I want to get your perspective on the industry landscape. Amazon announcing results, I laid it out on my Forbes story and in Silicon Angle all the coverage, go check it out but basically is, Amazon is going so fast the developers are voting with their workloads so their cloud thing is the elastic cloud, they check, they're winning and winning. You guys own the enterprised data center operating model which is private cloud I buy that but it's all still one cloud IoT, I like that. The question is how do you explain it to the people that don't know what's going on? Share your color on what's happening here because this is a historic moment. It's a renaissance-- >> I think listen, when I'm describing this to my wife or to my mother or somebody who's not and say "There's a world of tech companies "that applies to the consumer." In fact when I look at my ticker list, I divide them on consumer and enterprise. These are companies like Apple and Google and Facebook. They may have aspirations in enterprise but they're primarily consumer companies and those are actually what most people can relate to and those are now some of the biggest market cap companies in the world. When you look at the enterprise, typically you can divide them into applications companies, companies like Salesforce, SAP and parts of Oracle and others, Workday and then companies in infrastructure which is where companies like VMware and AWS and so on fit. I think what's happening is, there's a significant shift because of the cloud to a whole new avenue of spending where every company has to think about themselves as a technology company. And the same thing's happening with mobile devices. Cloud mobile security ties many of those conversations together. And there are companies that are innovators and there companies that you described earlier John at the start of this show that's going to become extinct. >> My thesis is this, I want to get your reaction to this. I believe a software renaissance is coming and it's gonna be operated differently and you guys are already kind of telegraphing your move so if that's the case, then a whole new guard is gonna be developing, he calls it the new garden. Old guard he refers to kind of the older guards. My criticism of him was is that he put a Gartner slide up there, that is as says old guard as you get. Andy's promoting this whole new guard thing yet he puts up the Gartner Magic Quadrant for infrastructure as a service, that's irrelevant to his entire presentation, hold on, the question is about you know I'm a Gardner-- >> Before I defend him. >> They're all guard, don't defend him too fast. I know the buyers see if they trust Gartner, maybe not. The point is, what are the new metrics? We need new metrics because the cloud is horizontally scalable. It's integrated. You got software driving decision making, it's not about a category, it's about a fabric. >> I'm not here to... I'm a friend of Andy, I love what he talked about and I'm not here to defend or criticize Gartner but what I liked about his presentation was, he showed the Gartner slide probably about 20 minutes into the presentation. He started off by his metrics of revenue and number of customers. >> I get that, show momentum, Gartner gives you like the number one-- >> But the number of customers is what counts the most. The most important metric is adoption and last year he said there was about a million customers this year he said several million. And if it's true that both startups and enterprises are adopting this, adopting, I don't mean just buying, there is momentum here. Irrespective, the analysts talking about this should be, hopefully-- >> Alright so I buy the customer and I've said that on theCube before, of course and Microsoft could say, "We listen to customers too and we have a zillion customers "running Office 365." Is that really cloud or fake cloud? >> At the end of the day, at the end of the day, it's not a winner take all market to one player. I think all of these companies will be successful. They have different strategies. Microsoft's strategy is driven from Office 365 and some of what they can do in Windows into Azure. These folks have come up from the bottom up. Oracle's trying to come at it from a different angle, Google's trying to come at a different angle and the good news is, all of these companies have deep pockets and will invest. Amazon does have a head start. They are number one in the market. >> Let me rephrase it. Modern applications could be, I'll by the customer workload argument if it's defined as a modern app. Because Oracle could say I got a zillion customers too and they win on that, those numbers are pretty strong so is Microsoft. But to me the cloud is showing a new model. >> Absolutely. >> So what is in your mind good metric to saying that's a modern app, that is not. >> I think when you can look at the modern companies like the Airbnb, the Pinterest, the Slacks and whoever. Some of them are going to make a decision to do their own infrastructure. Facebook does not put their IaaS on top of AWS or Azure or Google, they built their own data is because they can afford to do and want to do it. That's their competitive advantage. But for companies who can't, if they are building their apps on these platforms that's one element. And then the traditional enterprises, they think about their evolution. If they're starting to adopt these platforms not just to migrate old applications to new ones where VMware fits in, all building new cloud native applications on there, I think that momentum is clear. When was the last time you saw a company go from zero to 18 billion in 10 years, 10, 12 years that he's been around? Or VMware or Salesforce go from zero to eight billion in the last 18 years? This phenomenon of companies like Salesforce, VMware and AWS-- >> It's all the scale guys, you gotta get to scale, you gotta have value. >> This is unprecedented in the last five to 10 years, unprecedented. These companies I believe are going to be the companies of the tech future. I'm not saying that the old guard, but if they don't change, they won't be the companies that people talk about. The phenomenon of AWS just going from zero to 18 is, I personally think-- >> And growing 40% on that baseline. >> Andy's probably one of the greatest leaders of our modern time for his role in making that happen but I think these are the companies that we watch carefully. The companies that are growing rapidly, that our customers are adopting them in the hundreds of thousands if not millions, there's true momentum there. >> So Sanjay, data has gravity, data is also the new oil. We look at what Andy has in his arsenal, all of the date of that's in S3 that he can run, all his MI and AI services against, that's some great honey for this audience. When I look at VMware, there's not much of a data strategy, there's a security the data in transit but there's not a data strategy. What does VMware's data strategy to help customers take math without oil? >> We've talked about it in terms of our data analytics what we're doing machine learning and AI. We felt this year given so much of what we had to announce around security software-defined networking, the branch, the edge, putting more of that into VMworld which is usually our big event where we announce this stuff would have just crowded our people. But we began to lay the seeds of what you'll start to hear a lot more in 2018. Not trying to make a spoiler alert for but we acquired this company Wavefront that does, next-generation cloud native metrics and analytics. Think of it as like, you did that with AppDynamics in the old world, you're doing this with Wavefront in the new world of cloud native. We have really rethought through how, all the data we collect, whether it's on the data center or in the endpoint could be mined and become a telemetry that we actually use. We bought another company Apteligent, formerly called Criticism, that's allowing us to do that type of analytics on the endpoint. You're gonna see a couple of these moves that are the breadcrumbs of what we'll start announcing a lot more of a comprehensive analytics strategy in 2018, which I think we're very exciting. I think the other thing we've been cautious to do is not AI wash, there's a lot of cloud washing and machine learning washing that happened to companies-- >> They're stopping a wave on-- >> Now it's authentic, now I think it's out there when, when Andy talks about all they're doing in AI and machine learning, there's an authenticity to it. We want to be in the same way, have a measured, careful strategy and you will absolutely hear from us a lot more. Thank you for bringing it up because it's something that's on our radar. >> Sanjay we gotta go but thanks for coming and stopping by theCube. I know you're super busy and great to drop in and see you. >> Always a pleasure and thanks-- >> Congratulations-- >> And Keith good to talk to you again. >> Congratulations, all the success you're having with the show. >> We're doing our work, getting the reports out there, reporting here on theCube, we have two sets, 45,000 people, exclusive coverage on siliconangle.com, more data coming, every day, we have another whole day tomorrow, big night tonight, the Pub Crawl, meetings, VCs, I'll be out there, we'll be out there, grinding it out, ear to the ground, go get those stories and bring it to you. It's theCube live coverage from AWS reInvent 2017, we're back with more after this short break.
SUMMARY :
and our ecosystem of partners. and we're excited to have Cube alumni Sanjay Poonen Andy and I both love music. The music thing really speaks to the artists, and continue to do well, of the new VMware and we're very excited about that But the reality was is that you guys have the operators, and marrying the private and public cloud, On top of the term. being a good part of the world's future. I joked that before the start of this that That represents the trust we had with each other. now that you got the private and hybrid going on And the CIO said this to me, the magic word in the Equifax may have been mitigated in helping people on the data center to the endpoint and this acquisition in SD-WAN, the edge, the cloud from the data center to the branch. how does all of that connect together? and bridge into the edge, that connects the data center to the cloud, and in Silicon Angle all the coverage, go check it out at the start of this show that's going to become extinct. hold on, the question is about you know I'm a Gardner-- I know the buyers see if they trust Gartner, maybe not. and I'm not here to defend or criticize Gartner But the number of customers is what counts the most. and I've said that on theCube before, and the good news is, I'll by the customer workload argument So what is in your mind good metric to saying I think when you can look at the modern companies It's all the scale guys, you gotta get to scale, I'm not saying that the old guard, in the hundreds of thousands if not millions, all of the date of that's in S3 that he can run, that are the breadcrumbs of what we'll start announcing and machine learning, there's an authenticity to it. Sanjay we gotta go Congratulations, all the success grinding it out, ear to the ground,
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Cat Graves & Natalia Vassilieva, HPE | HPE Discover Madrid 2017
>> (Narrator) Live from Madrid, Spain. It's The Cube covering HP Discover Madrid 2017, brought to you by Hewlett Packard Enterprise. >> We're back at HPE Discover Madrid 2017. This is The Cube, the leader in live tech coverage. My name is Dave Vellante and I'm with my co-host for the week, Peter Burris. Cat Graves is here, she's a research scientist at Hewlett Packard Enterprises. And she's joined by Natalia Vassilieva. Cube alum, senior research manager at HPE. Both with the labs in Palo Alto. Thanks so much for coming on The Cube. >> Thank you for having us. >> You're welcome. So for decades this industry has marched to the cadence of Moore's Law, bowed down to Moore's Law, been subservient to Moore's Law. But that's changing, isn't it? >> Absolutely. >> What's going on? >> I can tell Moore's Law is changing. So we can't increase the number, of course, on the same chip and have the same space. We can't increase the density of the computer today. And from the software perspective, we need to analyze more and more data. We are now marching calls into the area of artificial intelligence when we need to train larger and larger models, we need more and more compute for that. And the only possible way today to speed up the training of those modules, to actually enable the AI, is to scale out. Because we can't put more cores on the chip. So we try to use more chips together But then communication bottlenecks come in. So we can't efficiently use all of those chips. So for us on the software side, on the part of people who works how to speed up the training, how to speed up the implementation of the algorithms, and the work of those algorithms, that's a problem. And that's where Cat can help us because she's working on a new hardware which will overcome those troubles. >> Yeah, so in our lab what we do is try and think of new ways of doing computation but also doing the computations that really matter. You know, what are the bottlenecks for the applications that Natalia is working on that are really preventing the performance from accelerating? Again exponentially like Moore's Law, right? We'd like to return to Moore's Law where we're in that sort of exponential growth in terms of what compute is really capable of. And so what we're doing in labs is leveraging novel devices so, you've heard of memristor in the past probably. But instead of using memristor for computer memory, non volatile memory for persistent memory driven computer systems, we're using these devices instead for doing computation itself in the analog domain. So one of our first target applications, and target core computations that we're going after is matrix multiplication. And that is a fundamental mathematical building block for a lot of different machine learning, deep learning, signal processing, you kind of name it, it's pretty broad in terms of where it's used today. >> So Dr. Tom Bradicich was talking about the dot product, and it sounds like it's related. Matrix multiplications, suddenly I start breaking out in hives but is that kind of related? >> That's exactly what it is. So, if you remember your linear algebra in college, a dot product is exactly a matrix multiplication. It's the dot in between the vector and the matrix. The two itself, so exactly right. Our hardware prototype is called the dot product engine. It's just cranking out those matrix multiplications. >> And can you explain how that addresses the problem that we're trying to solve with respect to Moore's Law? >> Yeah, let me. You mentioned the problem with Moore's Law. From me as a software person, the end of Moore's Law is a bad thing because I can't increase their compute power anymore on the single chip. But for Cat it's a good thing because it forced her to think what's unconventional. >> (Cat) It's an opportunity. >> It's an opportunity! >> It forced her to think, what are unconventional devices which she can come up with? And we also have to mention they understand that general purpose computing is not always a solution. Sometimes if you want to speed up the thing, you need to come up with a device which is designed specifically for the type of computation which you care about. And for machine learning technification, again as I've mentioned, these matrix-matrix multiplications matrix-vector multiplications, these are the core of it. Today if you want to do those AI type applications, you spend roughly 90% of the time doing exactly that computation. So if we can come up with a more power efficient and a more effective way of doing that, that will really help us, and that's what dot product engine is solving. >> Yes, an example some of our colleagues did in architectural work. Sort of taking the dot product engine as the core, and then saying, okay if I designed a computer architecture specifically for doing convolutional neural networks. So image classification, these kinds of applications. If I built this architecture, how would it perform? And how would it compare to GPUs? And we're seeing 10 to 100 X speed up over GPUs. And even 15 X speed up over if you had a custom-built, state of the art specialized digital Asic. Even comparing to the best that we can do today, we are seeing this potential for a huge amount of speed up and also energy savings as well. >> So follow up on that, if I may. So you're saying these alternative processors like GPUs, FGPAs, custom Asics, can I infer from that that that is a stop-gap architecturally, in your mind? Because you're seeing these alternative processors pop up all over the place. >> (Cat) Yes. >> Is that a fair assertion? >> I think that recent trends are obviously favoring a return to specialized hardware. >> (Dave) Yeah, for sure. Just look at INVIDIA, it's exploding. >> I think it really depends on the application and you have to look at what the requirements are. Especially in terms of where there's a lot of power limitations, right, GPUs have become a little bit tricky. So there's a lot of interest in the automotive industry, space, robotics, for more low power but still very high performance, highly efficient computation. >> Many years ago when I was actually thinking about doing computer science and realized pretty quickly that I didn't have the brain power to get there. But I remember thinking in terms of there's three ways of improving performance. You can do it architecturally, what do you do with an instruction? You can do it organizationally, how do you fit the various elements together? You can do it with technology, which is what's the clock speed, what's the underlying substrate? Moore's Law is focused on the technology. Risk, for example, focused on architecture. FPGAs, arm processors, GPUs focus on architecture. What we're talking about to get back to that doubling the performance every 18 months from a computing standpoint not just a chip standpoint, now we're talking about revealing and liberating, I presume, some of the organization elements. Ways of thinking about how to put these things together. So even if we can't get improvements that we've gotten out of technology, we can start getting more performance out of new architectures. But organizing how everything works together. And make it so that the software doesn't have to know, or the developer, doesn't have to know everything about the organization. Am I kind of getting there with this? >> Yes, I think you are right. And if we are talking about some of the architectural challenges of today's processors, not only we can't increase the power of a single device today, but even if we increase the power of a single device, then the challenge would be how do you bring the data fast enough to that device? So we will have problems with feeding that device. And again, what dot product engine does, it does computations in memory, inside. So you limit the number of data transfers between different chips and you don't face the problem of feeding their computation thing. >> So similar same technology, different architecture, and using a new organization to take advantage of that architecture. The dot product engine being kind of that combination. >> I would say that even technology is different. >> Yeah, my view of it we're actually thinking about it holistically. We have in labs software working with architects. >> I mean it's not just a clock speed issue. >> It's not just a clock speed issue. It's thinking about what computations actually matter, which ones you're actually doing, and how to perform them in different ways. And so one of the great things as well with the dot product engine and these kind of new computation accelerators, is with something like the memory driven computing architecture. We have now an ecosystem that is really favoring accelerators and encouraging the development of these specialized hardware pieces that can kind of slot in in the same architecture that can scale also in size. >> And you invoke that resource in an automated way, presumably. >> Yeah, exactly. >> What's the secret sauce behind that? Is that software that does that or an algorithm that chooses the algorithm? >> A gen z. >> A gen z's underlying protocol is to make the device talk to the data. But at the end of the system software, it's algorithms also which will make a decision at every particular point which compute device I should use to do a particular task. With memory driven computing, if all my data sits in the shared pool of memory and I have different heterogeneous compute devices, being able to see that data and to talk to that data, then it's up to the system management software to allocate the execution of a particular task to the device which does that the best. In a more power efficient way, in the fastest way, and everybody wins. >> So as a software person, you now with memory driven computing have been thinking about developing software in a completely different way. Is that correct? >> (Natalia) Yeah. You're not thinking about going through I/O stack anymore and waiting for a mechanical device and doing other things? >> It's not only the I/O stack. >> As I mentioned today, the only possibility for us to decrease the time of processing for the algorithms is to scale out. That means that I need to take into account the locality of the data. It's not only when you distribute the computation across multiple nodes, even if we have some number based which is we have different sockets in a single system. With local memory and the memory which is remote to that socket but which is local to another socket. Today as a software programmer, as a developer, I need to take into account where my data sits. Because I know in order to accept the data on a local memory it'll take me 100 seconds to accept my data. In the remote socket, it will take me longer. So when I developed the algorithm in order to prevent my computational course to stall and to wait for the data, I need to schedule that very carefully. With memory driven computing, giving an assumption that, again, all memory not only in the single pool, but it's also evenly accessible from every compute device. I don't need to care about that anymore. And you can't even imagine such a relief it is! (laughs) It makes our life so much easier. >> Yeah, because you're spending a lot of time previously trying to optimize your code >> Yes for that factor of the locality of the data. How much of your time was spent doing that menial task? >> Years! In the beginning of Moore's Law and the beginning of the traditional architectures, if you turn to the HPC applications, every HPC application device today needs to take care of data locality. >> And you hear about when a new GPU comes out or even just a slightly new generation. They have to take months to even redesign their algorithm to tune it to that specific hardware, right? And that's the same company, maybe even the same product sort of path lined. But just because that architecture has slightly changed changes exactly what Natalia is talking about. >> I'm interested in switching subjects here. I'd love to spend a minute on women in tech. How you guys got into this role. You're both obviously strong in math, computer backgrounds. But give us a little flavor of your background, Cat, and then, Natalia, you as well. >> Me or you? >> You start. >> Hm, I don't know. I was always interested in a lot of different things. I kind of wanted to study and do everything. And I got to the point in college where physics was something that still fascinated me. I felt like I didn't know nearly enough. I felt like there was still so much to learn and it was constantly challenging me. So I decided to pursue my Ph.D in that, and it's never boring, and you're always learning something new. Yeah, I don't know. >> Okay, and that led to a career in technology development. >> Yeah, and I actually did my Ph.D in kind of something that was pretty different. But towards the end of it, decided I really enjoyed research and was just always inspired by it. But I wanted to do that research on projects that I felt like might have more of an impact. And particularly an impact in my lifetime. My Ph.D work was kind of something that I knew would never actually be implemented in, maybe a couple hundred years or something we might get to that point. So there's not too many places, at least in my field in hardware, where you can be doing what feels like very cutting edge research, but be doing it in a place where you can see your ideas and your work be implemented. That's something that led me to labs. >> And Natalia, what's your passion? How did you arrive here? >> As a kid I always liked different math puzzles. I was into math and pretty soon it became obvious that I like solving those math problems much more than writing about anything. I think in middle school there was the first class on programming, I went right into that. And then the teacher told me that I should probably go to a specialized school and that led me to physics and mathematics lyceum and then mathematical department at the university so it was pretty straightforward for me since then. >> You're both obviously very comfortable in this role, extremely knowledgeable. You seem like great leaders. Why do you feel that more women don't pursue a career in technology. Do you have these discussions amongst yourselves? Is this something that you even think about? >> I think it starts very early. For me, both my parents are scientists, and so always had books around the house. Always was encouraged to think and pursue that path, and be curious. I think its something that happens at a very young age. And various academic institutions have done studies and shown when they do certain things, its surmountable. Carnegie Mellon has a very nice program for this, where they went for the percentage of women in their CS program went from 10% to 40% in five years. And there were a couple of strategies that they implemented. I'm not gonna get all of them, but one was peer to peer mentoring, when the freshmen came in, pairing them with a senior, feeling like you're not the only one doing what you're doing, or interested in what you're doing. It's like anything human, you want to feel like you belong and can relate to your group. So I think, yeah. (laughs) >> Let's have a last word. >> On that topic? >> Yeah sure, or any topic. But yes, I'm very interested in this topic because less than 20% of the tech business is women. Its 50W% of the population. >> I think for me its not the percentage which matters Just don't stay in the way of those who's interested in that. And give equal opportunities to everybody. And yes, the environment from the very childhood should be the proper one. >> Do you feel like the industry gives women equal opportunity? >> For me, my feeling would be yes. You also need to understand >> Because of your experience Because of my experience, but I also originally came from Russia, was born in St. Petersburg, and I do believe that ex-Soviet Union countries has much better history in that. Because the Soviet Union, we don't have man and woman. We have comrades. And after the Second World War, there was women who took all hard jobs. And we used to get moms at work. All moms of all my peers have been working. My mom was an engineer, my dad is an engineer. From that, there is no perception that the woman should stay at home, or the woman is taking care of kids. There is less of that. >> Interesting. So for me, yes. Now I think that industry going that direction. And that's right. >> Instructive, great. Well, listen, thanks very much for coming on the Cube. >> Sure. >> Sharing the stories, and good luck in lab, wherever you may end up. >> Thank you. >> Good to see you. >> Thank you very much. >> Alright, keep it right there everybody. We'll be back with our next guest, Dave Vallante for Peter Buress. We're live from Madrid, 2017, HPE Discover. This is the Cube.
SUMMARY :
brought to you by Hewlett Packard Enterprise. for the week, Peter Burris. to the cadence of Moore's Law, And from the software perspective, for doing computation itself in the analog domain. the dot product, and it sounds like it's related. It's the dot in between the vector and the matrix. You mentioned the problem with Moore's Law. for the type of computation which you care about. Sort of taking the dot product engine as the core, can I infer from that that that is a stop-gap a return to specialized hardware. (Dave) Yeah, for sure. and you have to look at what the requirements are. And make it so that the software doesn't have to know, of the architectural challenges of today's processors, The dot product engine being kind of that combination. We have in labs software working with architects. And so one of the great things as well And you invoke that resource the device talk to the data. So as a software person, you now with and doing other things? for the algorithms is to scale out. for that factor of the locality of the data. of the traditional architectures, if you turn to the HPC And that's the same company, maybe even the same product and then, Natalia, you as well. And I got to the point in college where That's something that led me to labs. at the university so it was pretty straightforward Why do you feel that more women don't pursue and so always had books around the house. Its 50W% of the population. And give equal opportunities to everybody. You also need to understand And after the Second World War, So for me, yes. coming on the Cube. Sharing the stories, and good luck This is the Cube.
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Data Science: Present and Future | IBM Data Science For All
>> Announcer: Live from New York City it's The Cube, covering IBM data science for all. Brought to you by IBM. (light digital music) >> Welcome back to data science for all. It's a whole new game. And it is a whole new game. >> Dave Vellante, John Walls here. We've got quite a distinguished panel. So it is a new game-- >> Well we're in the game, I'm just happy to be-- (both laugh) Have a swing at the pitch. >> Well let's what we have here. Five distinguished members of our panel. It'll take me a minute to get through the introductions, but believe me they're worth it. Jennifer Shin joins us. Jennifer's the founder of 8 Path Solutions, the director of the data science of Comcast and part of the faculty at UC Berkeley and NYU. Jennifer, nice to have you with us, we appreciate the time. Joe McKendrick an analyst and contributor of Forbes and ZDNet, Joe, thank you for being here at well. Another ZDNetter next to him, Dion Hinchcliffe, who is a vice president and principal analyst of Constellation Research and also contributes to ZDNet. Good to see you, sir. To the back row, but that doesn't mean anything about the quality of the participation here. Bob Hayes with a killer Batman shirt on by the way, which we'll get to explain in just a little bit. He runs the Business over Broadway. And Joe Caserta, who the founder of Caserta Concepts. Welcome to all of you. Thanks for taking the time to be with us. Jennifer, let me just begin with you. Obviously as a practitioner you're very involved in the industry, you're on the academic side as well. We mentioned Berkeley, NYU, steep experience. So I want you to kind of take your foot in both worlds and tell me about data science. I mean where do we stand now from those two perspectives? How have we evolved to where we are? And how would you describe, I guess the state of data science? >> Yeah so I think that's a really interesting question. There's a lot of changes happening. In part because data science has now become much more established, both in the academic side as well as in industry. So now you see some of the bigger problems coming out. People have managed to have data pipelines set up. But now there are these questions about models and accuracy and data integration. So the really cool stuff from the data science standpoint. We get to get really into the details of the data. And I think on the academic side you now see undergraduate programs, not just graduate programs, but undergraduate programs being involved. UC Berkeley just did a big initiative that they're going to offer data science to undergrads. So that's a huge news for the university. So I think there's a lot of interest from the academic side to continue data science as a major, as a field. But I think in industry one of the difficulties you're now having is businesses are now asking that question of ROI, right? What do I actually get in return in the initial years? So I think there's a lot of work to be done and just a lot of opportunity. It's great because people now understand better with data sciences, but I think data sciences have to really think about that seriously and take it seriously and really think about how am I actually getting a return, or adding a value to the business? >> And there's lot to be said is there not, just in terms of increasing the workforce, the acumen, the training that's required now. It's a still relatively new discipline. So is there a shortage issue? Or is there just a great need? Is the opportunity there? I mean how would you look at that? >> Well I always think there's opportunity to be smart. If you can be smarter, you know it's always better. It gives you advantages in the workplace, it gets you an advantage in academia. The question is, can you actually do the work? The work's really hard, right? You have to learn all these different disciplines, you have to be able to technically understand data. Then you have to understand it conceptually. You have to be able to model with it, you have to be able to explain it. There's a lot of aspects that you're not going to pick up overnight. So I think part of it is endurance. Like are people going to feel motivated enough and dedicate enough time to it to get very good at that skill set. And also of course, you know in terms of industry, will there be enough interest in the long term that there will be a financial motivation. For people to keep staying in the field, right? So I think it's definitely a lot of opportunity. But that's always been there. Like I tell people I think of myself as a scientist and data science happens to be my day job. That's just the job title. But if you are a scientist and you work with data you'll always want to work with data. I think that's just an inherent need. It's kind of a compulsion, you just kind of can't help yourself, but dig a little bit deeper, ask the questions, you can't not think about it. So I think that will always exist. Whether or not it's an industry job in the way that we see it today, and like five years from now, or 10 years from now. I think that's something that's up for debate. >> So all of you have watched the evolution of data and how it effects organizations for a number of years now. If you go back to the days when data warehouse was king, we had a lot of promises about 360 degree views of the customer and how we were going to be more anticipatory in terms and more responsive. In many ways the decision support systems and the data warehousing world didn't live up to those promises. They solved other problems for sure. And so everybody was looking for big data to solve those problems. And they've begun to attack many of them. We talked earlier in The Cube today about fraud detection, it's gotten much, much better. Certainly retargeting of advertising has gotten better. But I wonder if you could comment, you know maybe start with Joe. As to the effect that data and data sciences had on organizations in terms of fulfilling that vision of a 360 degree view of customers and anticipating customer needs. >> So. Data warehousing, I wouldn't say failed. But I think it was unfinished in order to achieve what we need done today. At the time I think it did a pretty good job. I think it was the only place where we were able to collect data from all these different systems, have it in a single place for analytics. The big difference between what I think, between data warehousing and data science is data warehouses were primarily made for the consumer to human beings. To be able to have people look through some tool and be able to analyze data manually. That really doesn't work anymore, there's just too much data to do that. So that's why we need to build a science around it so that we can actually have machines actually doing the analytics for us. And I think that's the biggest stride in the evolution over the past couple of years, that now we're actually able to do that, right? It used to be very, you know you go back to when data warehouses started, you had to be a deep technologist in order to be able to collect the data, write the programs to clean the data. But now you're average causal IT person can do that. Right now I think we're back in data science where you have to be a fairly sophisticated programmer, analyst, scientist, statistician, engineer, in order to do what we need to do, in order to make machines actually understand the data. But I think part of the evolution, we're just in the forefront. We're going to see over the next, not even years, within the next year I think a lot of new innovation where the average person within business and definitely the average person within IT will be able to do as easily say, "What are my sales going to be next year?" As easy as it is to say, "What were my sales last year." Where now it's a big deal. Right now in order to do that you have to build some algorithms, you have to be a specialist on predictive analytics. And I think, you know as the tools mature, as people using data matures, and as the technology ecosystem for data matures, it's going to be easier and more accessible. >> So it's still too hard. (laughs) That's something-- >> Joe C.: Today it is yes. >> You've written about and talked about. >> Yeah no question about it. We see this citizen data scientist. You know we talked about the democratization of data science but the way we talk about analytics and warehousing and all the tools we had before, they generated a lot of insights and views on the information, but they didn't really give us the science part. And that's, I think that what's missing is the forming of the hypothesis, the closing of the loop of. We now have use of this data, but are are changing, are we thinking about it strategically? Are we learning from it and then feeding that back into the process. I think that's the big difference between data science and the analytics side. But, you know just like Google made search available to everyone, not just people who had highly specialized indexers or crawlers. Now we can have tools that make these capabilities available to anyone. You know going back to what Joe said I think the key thing is we now have tools that can look at all the data and ask all the questions. 'Cause we can't possibly do it all ourselves. Our organizations are increasingly awash in data. Which is the life blood of our organizations, but we're not using it, you know this a whole concept of dark data. And so I think the concept, or the promise of opening these tools up for everyone to be able to access those insights and activate them, I think that, you know, that's where it's headed. >> This is kind of where the T shirt comes in right? So Bob if you would, so you've got this Batman shirt on. We talked a little bit about it earlier, but it plays right into what Dion's talking about. About tools and, I don't want to spoil it, but you go ahead (laughs) and tell me about it. >> Right, so. Batman is a super hero, but he doesn't have any supernatural powers, right? He can't fly on his own, he can't become invisible on his own. But the thing is he has the utility belt and he has these tools he can use to help him solve problems. For example he as the bat ring when he's confronted with a building that he wants to get over, right? So he pulls it out and uses that. So as data professionals we have all these tools now that these vendors are making. We have IBM SPSS, we have data science experience. IMB Watson that these data pros can now use it as part of their utility belt and solve problems that they're confronted with. So if you''re ever confronted with like a Churn problem and you have somebody who has access to that data they can put that into IBM Watson, ask a question and it'll tell you what's the key driver of Churn. So it's not that you have to be a superhuman to be a data scientist, but these tools will help you solve certain problems and help your business go forward. >> Joe McKendrick, do you have a comment? >> Does that make the Batmobile the Watson? (everyone laughs) Analogy? >> I was just going to add that, you know all of the billionaires in the world today and none of them decided to become Batman yet. It's very disappointing. >> Yeah. (Joe laughs) >> Go ahead Joe. >> And I just want to add some thoughts to our discussion about what happened with data warehousing. I think it's important to point out as well that data warehousing, as it existed, was fairly successful but for larger companies. Data warehousing is a very expensive proposition it remains a expensive proposition. Something that's in the domain of the Fortune 500. But today's economy is based on a very entrepreneurial model. The Fortune 500s are out there of course it's ever shifting. But you have a lot of smaller companies a lot of people with start ups. You have people within divisions of larger companies that want to innovate and not be tied to the corporate balance sheet. They want to be able to go through, they want to innovate and experiment without having to go through finance and the finance department. So there's all these open source tools available. There's cloud resources as well as open source tools. Hadoop of course being a prime example where you can work with the data and experiment with the data and practice data science at a very low cost. >> Dion mentioned the C word, citizen data scientist last year at the panel. We had a conversation about that. And the data scientists on the panel generally were like, "Stop." Okay, we're not all of a sudden going to turn everybody into data scientists however, what we want to do is get people thinking about data, more focused on data, becoming a data driven organization. I mean as a data scientist I wonder if you could comment on that. >> Well I think so the other side of that is, you know there are also many people who maybe didn't, you know follow through with science, 'cause it's also expensive. A PhD takes a lot of time. And you know if you don't get funding it's a lot of money. And for very little security if you think about how hard it is to get a teaching job that's going to give you enough of a pay off to pay that back. Right, the time that you took off, the investment that you made. So I think the other side of that is by making data more accessible, you allow people who could have been great in science, have an opportunity to be great data scientists. And so I think for me the idea of citizen data scientist, that's where the opportunity is. I think in terms of democratizing data and making it available for everyone, I feel as though it's something similar to the way we didn't really know what KPIs were, maybe 20 years ago. People didn't use it as readily, didn't teach it in schools. I think maybe 10, 20 years from now, some of the things that we're building today from data science, hopefully more people will understand how to use these tools. They'll have a better understanding of working with data and what that means, and just data literacy right? Just being able to use these tools and be able to understand what data's saying and actually what it's not saying. Which is the thing that most people don't think about. But you can also say that data doesn't say anything. There's a lot of noise in it. There's too much noise to be able to say that there is a result. So I think that's the other side of it. So yeah I guess in terms for me, in terms of data a serious data scientist, I think it's a great idea to have that, right? But at the same time of course everyone kind of emphasized you don't want everyone out there going, "I can be a data scientist without education, "without statistics, without math," without understanding of how to implement the process. I've seen a lot of companies implement the same sort of process from 10, 20 years ago just on Hadoop instead of SQL. Right and it's very inefficient. And the only difference is that you can build more tables wrong than they could before. (everyone laughs) Which is I guess >> For less. it's an accomplishment and for less, it's cheaper, yeah. >> It is cheaper. >> Otherwise we're like I'm not a data scientist but I did stay at a Holiday Inn Express last night, right? >> Yeah. (panelists laugh) And there's like a little bit of pride that like they used 2,000, you know they used 2,000 computers to do it. Like a little bit of pride about that, but you know of course maybe not a great way to go. I think 20 years we couldn't do that, right? One computer was already an accomplishment to have that resource. So I think you have to think about the fact that if you're doing it wrong, you're going to just make that mistake bigger, which his also the other side of working with data. >> Sure, Bob. >> Yeah I have a comment about that. I've never liked the term citizen data scientist or citizen scientist. I get the point of it and I think employees within companies can help in the data analytics problem by maybe being a data collector or something. I mean I would never have just somebody become a scientist based on a few classes here she takes. It's like saying like, "Oh I'm going to be a citizen lawyer." And so you come to me with your legal problems, or a citizen surgeon. Like you need training to be good at something. You can't just be good at something just 'cause you want to be. >> John: Joe you wanted to say something too on that. >> Since we're in New York City I'd like to use the analogy of a real scientist versus a data scientist. So real scientist requires tools, right? And the tools are not new, like microscopes and a laboratory and a clean room. And these tools have evolved over years and years, and since we're in New York we could walk within a 10 block radius and buy any of those tools. It doesn't make us a scientist because we use those tools. I think with data, you know making, making the tools evolve and become easier to use, you know like Bob was saying, it doesn't make you a better data scientist, it just makes the data more accessible. You know we can go buy a microscope, we can go buy Hadoop, we can buy any kind of tool in a data ecosystem, but it doesn't really make you a scientist. I'm very involved in the NYU data science program and the Columbia data science program, like these kids are brilliant. You know these kids are not someone who is, you know just trying to run a day to day job, you know in corporate America. I think the people who are running the day to day job in corporate America are going to be the recipients of data science. Just like people who take drugs, right? As a result of a smart data scientist coming up with a formula that can help people, I think we're going to make it easier to distribute the data that can help people with all the new tools. But it doesn't really make it, you know the access to the data and tools available doesn't really make you a better data scientist. Without, like Bob was saying, without better training and education. >> So how-- I'm sorry, how do you then, if it's not for everybody, but yet I'm the user at the end of the day at my company and I've got these reams of data before me, how do you make it make better sense to me then? So that's where machine learning comes in or artificial intelligence and all this stuff. So how at the end of the day, Dion? How do you make it relevant and usable, actionable to somebody who might not be as practiced as you would like? >> I agree with Joe that many of us will be the recipients of data science. Just like you had to be a computer science at one point to develop programs for a computer, now we can get the programs. You don't need to be a computer scientist to get a lot of value out of our IT systems. The same thing's going to happen with data science. There's far more demand for data science than there ever could be produced by, you know having an ivory tower filled with data scientists. Which we need those guys, too, don't get me wrong. But we need to have, productize it and make it available in packages such that it can be consumed. The outputs and even some of the inputs can be provided by mere mortals, whether that's machine learning or artificial intelligence or bots that go off and run the hypotheses and select the algorithms maybe with some human help. We have to productize it. This is a constant of data scientist of service, which is becoming a thing now. It's, "I need this, I need this capability at scale. "I need it fast and I need it cheap." The commoditization of data science is going to happen. >> That goes back to what I was saying about, the recipient also of data science is also machines, right? Because I think the other thing that's happening now in the evolution of data is that, you know the data is, it's so tightly coupled. Back when you were talking about data warehousing you have all the business transactions then you take the data out of those systems, you put them in a warehouse for analysis, right? Maybe they'll make a decision to change that system at some point. Now the analytics platform and the business application is very tightly coupled. They become dependent upon one another. So you know people who are using the applications are now be able to take advantage of the insights of data analytics and data science, just through the app. Which never really existed before. >> I have one comment on that. You were talking about how do you get the end user more involved, well like we said earlier data science is not easy, right? As an end user, I encourage you to take a stats course, just a basic stats course, understanding what a mean is, variability, regression analysis, just basic stuff. So you as an end user can get more, or glean more insight from the reports that you're given, right? If you go to France and don't know French, then people can speak really slowly to you in French, you're not going to get it. You need to understand the language of data to get value from the technology we have available to us. >> Incidentally French is one of the languages that you have the option of learning if you're a mathematicians. So math PhDs are required to learn a second language. France being the country of algebra, that's one of the languages you could actually learn. Anyway tangent. But going back to the point. So statistics courses, definitely encourage it. I teach statistics. And one of the things that I'm finding as I go through the process of teaching it I'm actually bringing in my experience. And by bringing in my experience I'm actually kind of making the students think about the data differently. So the other thing people don't think about is the fact that like statisticians typically were expected to do, you know, just basic sort of tasks. In a sense that they're knowledge is specialized, right? But the day to day operations was they ran some data, you know they ran a test on some data, looked at the results, interpret the results based on what they were taught in school. They didn't develop that model a lot of times they just understand what the tests were saying, especially in the medical field. So when you when think about things like, we have words like population, census. Which is when you take data from every single, you have every single data point versus a sample, which is a subset. It's a very different story now that we're collecting faster than it used to be. It used to be the idea that you could collect information from everyone. Like it happens once every 10 years, we built that in. But nowadays you know, you know here about Facebook, for instance, I think they claimed earlier this year that their data was more accurate than the census data. So now there are these claims being made about which data source is more accurate. And I think the other side of this is now statisticians are expected to know data in a different way than they were before. So it's not just changing as a field in data science, but I think the sciences that are using data are also changing their fields as well. >> Dave: So is sampling dead? >> Well no, because-- >> Should it be? (laughs) >> Well if you're sampling wrong, yes. That's really the question. >> Okay. You know it's been said that the data doesn't lie, people do. Organizations are very political. Oftentimes you know, lies, damned lies and statistics, Benjamin Israeli. Are you seeing a change in the way in which organizations are using data in the context of the politics. So, some strong P&L manager say gets data and crafts it in a way that he or she can advance their agenda. Or they'll maybe attack a data set that is, probably should drive them in a different direction, but might be antithetical to their agenda. Are you seeing data, you know we talked about democratizing data, are you seeing that reduce the politics inside of organizations? >> So you know we've always used data to tell stories at the top level of an organization that's what it's all about. And I still see very much that no matter how much data science or, the access to the truth through looking at the numbers that story telling is still the political filter through which all that data still passes, right? But it's the advent of things like Block Chain, more and more corporate records and corporate information is going to end up in these open and shared repositories where there is not alternate truth. It'll come back to whoever tells the best stories at the end of the day. So I still see the organizations are very political. We are seeing now more open data though. Open data initiatives are a big thing, both in government and in the private sector. It is having an effect, but it's slow and steady. So that's what I see. >> Um, um, go ahead. >> I was just going to say as well. Ultimately I think data driven decision making is a great thing. And it's especially useful at the lower tiers of the organization where you have the routine day to day's decisions that could be automated through machine learning and deep learning. The algorithms can be improved on a constant basis. On the upper levels, you know that's why you pay executives the big bucks in the upper levels to make the strategic decisions. And data can help them, but ultimately, data, IT, technology alone will not create new markets, it will not drive new businesses, it's up to human beings to do that. The technology is the tool to help them make those decisions. But creating businesses, growing businesses, is very much a human activity. And that's something I don't see ever getting replaced. Technology might replace many other parts of the organization, but not that part. >> I tend to be a foolish optimist when it comes to this stuff. >> You do. (laughs) >> I do believe that data will make the world better. I do believe that data doesn't lie people lie. You know I think as we start, I'm already seeing trends in industries, all different industries where, you know conventional wisdom is starting to get trumped by analytics. You know I think it's still up to the human being today to ignore the facts and go with what they think in their gut and sometimes they win, sometimes they lose. But generally if they lose the data will tell them that they should have gone the other way. I think as we start relying more on data and trusting data through artificial intelligence, as we start making our lives a little bit easier, as we start using smart cars for safety, before replacement of humans. AS we start, you know, using data really and analytics and data science really as the bumpers, instead of the vehicle, eventually we're going to start to trust it as the vehicle itself. And then it's going to make lying a little bit harder. >> Okay, so great, excellent. Optimism, I love it. (John laughs) So I'm going to play devil's advocate here a little bit. There's a couple elephant in the room topics that I want to, to explore a little bit. >> Here it comes. >> There was an article today in Wired. And it was called, Why AI is Still Waiting for It's Ethics Transplant. And, I will just read a little segment from there. It says, new ethical frameworks for AI need to move beyond individual responsibility to hold powerful industrial, government and military interests accountable as they design and employ AI. When tech giants build AI products, too often user consent, privacy and transparency are overlooked in favor of frictionless functionality that supports profit driven business models based on aggregate data profiles. This is from Kate Crawford and Meredith Whittaker who founded AI Now. And they're calling for sort of, almost clinical trials on AI, if I could use that analogy. Before you go to market you've got to test the human impact, the social impact. Thoughts. >> And also have the ability for a human to intervene at some point in the process. This goes way back. Is everybody familiar with the name Stanislav Petrov? He's the Soviet officer who back in 1983, it was in the control room, I guess somewhere outside of Moscow in the control room, which detected a nuclear missile attack against the Soviet Union coming out of the United States. Ordinarily I think if this was an entirely AI driven process we wouldn't be sitting here right now talking about it. But this gentlemen looked at what was going on on the screen and, I'm sure he's accountable to his authorities in the Soviet Union. He probably got in a lot of trouble for this, but he decided to ignore the signals, ignore the data coming out of, from the Soviet satellites. And as it turned out, of course he was right. The Soviet satellites were seeing glints of the sun and they were interpreting those glints as missile launches. And I think that's a great example why, you know every situation of course doesn't mean the end of the world, (laughs) it was in this case. But it's a great example why there needs to be a human component, a human ability for human intervention at some point in the process. >> So other thoughts. I mean organizations are driving AI hard for profit. Best minds of our generation are trying to figure out how to get people to click on ads. Jeff Hammerbacher is famous for saying it. >> You can use data for a lot of things, data analytics, you can solve, you can cure cancer. You can make customers click on more ads. It depends on what you're goal is. But, there are ethical considerations we need to think about. When we have data that will have a racial bias against blacks and have them have higher prison sentences or so forth or worse credit scores, so forth. That has an impact on a broad group of people. And as a society we need to address that. And as scientists we need to consider how are we going to fix that problem? Cathy O'Neil in her book, Weapons of Math Destruction, excellent book, I highly recommend that your listeners read that book. And she talks about these issues about if AI, if algorithms have a widespread impact, if they adversely impact protected group. And I forget the last criteria, but like we need to really think about these things as a people, as a country. >> So always think the idea of ethics is interesting. So I had this conversation come up a lot of times when I talk to data scientists. I think as a concept, right as an idea, yes you want things to be ethical. The question I always pose to them is, "Well in the business setting "how are you actually going to do this?" 'Cause I find the most difficult thing working as a data scientist, is to be able to make the day to day decision of when someone says, "I don't like that number," how do you actually get around that. If that's the right data to be showing someone or if that's accurate. And say the business decides, "Well we don't like that number." Many people feel pressured to then change the data, change, or change what the data shows. So I think being able to educate people to be able to find ways to say what the data is saying, but not going past some line where it's a lie, where it's unethical. 'Cause you can also say what data doesn't say. You don't always have to say what the data does say. You can leave it as, "Here's what we do know, "but here's what we don't know." There's a don't know part that many people will omit when they talk about data. So I think, you know especially when it comes to things like AI it's tricky, right? Because I always tell people I don't know everyone thinks AI's going to be so amazing. I started an industry by fixing problems with computers that people didn't realize computers had. For instance when you have a system, a lot of bugs, we all have bug reports that we've probably submitted. I mean really it's no where near the point where it's going to start dominating our lives and taking over all the jobs. Because frankly it's not that advanced. It's still run by people, still fixed by people, still managed by people. I think with ethics, you know a lot of it has to do with the regulations, what the laws say. That's really going to be what's involved in terms of what people are willing to do. A lot of businesses, they want to make money. If there's no rules that says they can't do certain things to make money, then there's no restriction. I think the other thing to think about is we as consumers, like everyday in our lives, we shouldn't separate the idea of data as a business. We think of it as a business person, from our day to day consumer lives. Meaning, yes I work with data. Incidentally I also always opt out of my credit card, you know when they send you that information, they make you actually mail them, like old school mail, snail mail like a document that says, okay I don't want to be part of this data collection process. Which I always do. It's a little bit more work, but I go through that step of doing that. Now if more people did that, perhaps companies would feel more incentivized to pay you for your data, or give you more control of your data. Or at least you know, if a company's going to collect information, I'd want you to be certain processes in place to ensure that it doesn't just get sold, right? For instance if a start up gets acquired what happens with that data they have on you? You agree to give it to start up. But I mean what are the rules on that? So I think we have to really think about the ethics from not just, you know, someone who's going to implement something but as consumers what control we have for our own data. 'Cause that's going to directly impact what businesses can do with our data. >> You know you mentioned data collection. So slightly on that subject. All these great new capabilities we have coming. We talked about what's going to happen with media in the future and what 5G technology's going to do to mobile and these great bandwidth opportunities. The internet of things and the internet of everywhere. And all these great inputs, right? Do we have an arms race like are we keeping up with the capabilities to make sense of all the new data that's going to be coming in? And how do those things square up in this? Because the potential is fantastic, right? But are we keeping up with the ability to make it make sense and to put it to use, Joe? >> So I think data ingestion and data integration is probably one of the biggest challenges. I think, especially as the world is starting to become more dependent on data. I think you know, just because we're dependent on numbers we've come up with GAAP, which is generally accepted accounting principles that can be audited and proven whether it's true or false. I think in our lifetime we will see something similar to that we will we have formal checks and balances of data that we use that can be audited. Getting back to you know what Dave was saying earlier about, I personally would trust a machine that was programmed to do the right thing, than to trust a politician or some leader that may have their own agenda. And I think the other thing about machines is that they are auditable. You know you can look at the code and see exactly what it's doing and how it's doing it. Human beings not so much. So I think getting to the truth, even if the truth isn't the answer that we want, I think is a positive thing. It's something that we can't do today that once we start relying on machines to do we'll be able to get there. >> Yeah I was just going to add that we live in exponential times. And the challenge is that the way that we're structured traditionally as organizations is not allowing us to absorb advances exponentially, it's linear at best. Everyone talks about change management and how are we going to do digital transformation. Evidence shows that technology's forcing the leaders and the laggards apart. There's a few leading organizations that are eating the world and they seem to be somehow rolling out new things. I don't know how Amazon rolls out all this stuff. There's all this artificial intelligence and the IOT devices, Alexa, natural language processing and that's just a fraction, it's just a tip of what they're releasing. So it just shows that there are some organizations that have path found the way. Most of the Fortune 500 from the year 2000 are gone already, right? The disruption is happening. And so we are trying, have to find someway to adopt these new capabilities and deploy them effectively or the writing is on the wall. I spent a lot of time exploring this topic, how are we going to get there and all of us have a lot of hard work is the short answer. >> I read that there's going to be more data, or it was predicted, more data created in this year than in the past, I think it was five, 5,000 years. >> Forever. (laughs) >> And that to mix the statistics that we're analyzing currently less than 1% of the data. To taking those numbers and hear what you're all saying it's like, we're not keeping up, it seems like we're, it's not even linear. I mean that gap is just going to grow and grow and grow. How do we close that? >> There's a guy out there named Chris Dancy, he's known as the human cyborg. He has 700 hundred sensors all over his body. And his theory is that data's not new, having access to the data is new. You know we've always had a blood pressure, we've always had a sugar level. But we were never able to actually capture it in real time before. So now that we can capture and harness it, now we can be smarter about it. So I think that being able to use this information is really incredible like, this is something that over our lifetime we've never had and now we can do it. Which hence the big explosion in data. But I think how we use it and have it governed I think is the challenge right now. It's kind of cowboys and indians out there right now. And without proper governance and without rigorous regulation I think we are going to have some bumps in the road along the way. >> The data's in the oil is the question how are we actually going to operationalize around it? >> Or find it. Go ahead. >> I will say the other side of it is, so if you think about information, we always have the same amount of information right? What we choose to record however, is a different story. Now if you want wanted to know things about the Olympics, but you decide to collect information every day for years instead of just the Olympic year, yes you have a lot of data, but did you need all of that data? For that question about the Olympics, you don't need to collect data during years there are no Olympics, right? Unless of course you're comparing it relative. But I think that's another thing to think about. Just 'cause you collect more data does not mean that data will produce more statistically significant results, it does not mean it'll improve your model. You can be collecting data about your shoe size trying to get information about your hair. I mean it really does depend on what you're trying to measure, what your goals are, and what the data's going to be used for. If you don't factor the real world context into it, then yeah you can collect data, you know an infinite amount of data, but you'll never process it. Because you have no question to ask you're not looking to model anything. There is no universal truth about everything, that just doesn't exist out there. >> I think she's spot on. It comes down to what kind of questions are you trying to ask of your data? You can have one given database that has 100 variables in it, right? And you can ask it five different questions, all valid questions and that data may have those variables that'll tell you what's the best predictor of Churn, what's the best predictor of cancer treatment outcome. And if you can ask the right question of the data you have then that'll give you some insight. Just data for data's sake, that's just hype. We have a lot of data but it may not lead to anything if we don't ask it the right questions. >> Joe. >> I agree but I just want to add one thing. This is where the science in data science comes in. Scientists often will look at data that's already been in existence for years, weather forecasts, weather data, climate change data for example that go back to data charts and so forth going back centuries if that data is available. And they reformat, they reconfigure it, they get new uses out of it. And the potential I see with the data we're collecting is it may not be of use to us today, because we haven't thought of ways to use it, but maybe 10, 20, even 100 years from now someone's going to think of a way to leverage the data, to look at it in new ways and to come up with new ideas. That's just my thought on the science aspect. >> Knowing what you know about data science, why did Facebook miss Russia and the fake news trend? They came out and admitted it. You know, we miss it, why? Could they have, is it because they were focused elsewhere? Could they have solved that problem? (crosstalk) >> It's what you said which is are you asking the right questions and if you're not looking for that problem in exactly the way that it occurred you might not be able to find it. >> I thought the ads were paid in rubles. Shouldn't that be your first clue (panelists laugh) that something's amiss? >> You know red flag, so to speak. >> Yes. >> I mean Bitcoin maybe it could have hidden it. >> Bob: Right, exactly. >> I would think too that what happened last year is actually was the end of an age of optimism. I'll bring up the Soviet Union again, (chuckles). It collapsed back in 1991, 1990, 1991, Russia was reborn in. And think there was a general feeling of optimism in the '90s through the 2000s that Russia is now being well integrated into the world economy as other nations all over the globe, all continents are being integrated into the global economy thanks to technology. And technology is lifting entire continents out of poverty and ensuring more connectedness for people. Across Africa, India, Asia, we're seeing those economies that very different countries than 20 years ago and that extended into Russia as well. Russia is part of the global economy. We're able to communicate as a global, a global network. I think as a result we kind of overlook the dark side that occurred. >> John: Joe? >> Again, the foolish optimist here. But I think that... It shouldn't be the question like how did we miss it? It's do we have the ability now to catch it? And I think without data science without machine learning, without being able to train machines to look for patterns that involve corruption or result in corruption, I think we'd be out of luck. But now we have those tools. And now hopefully, optimistically, by the next election we'll be able to detect these things before they become public. >> It's a loaded question because my premise was Facebook had the ability and the tools and the knowledge and the data science expertise if in fact they wanted to solve that problem, but they were focused on other problems, which is how do I get people to click on ads? >> Right they had the ability to train the machines, but they were giving the machines the wrong training. >> Looking under the wrong rock. >> (laughs) That's right. >> It is easy to play armchair quarterback. Another topic I wanted to ask the panel about is, IBM Watson. You guys spend time in the Valley, I spend time in the Valley. People in the Valley poo-poo Watson. Ah, Google, Facebook, Amazon they've got the best AI. Watson, and some of that's fair criticism. Watson's a heavy lift, very services oriented, you just got to apply it in a very focused. At the same time Google's trying to get you to click on Ads, as is Facebook, Amazon's trying to get you to buy stuff. IBM's trying to solve cancer. Your thoughts on that sort of juxtaposition of the different AI suppliers and there may be others. Oh, nobody wants to touch this one, come on. I told you elephant in the room questions. >> Well I mean you're looking at two different, very different types of organizations. One which is really spent decades in applying technology to business and these other companies are ones that are primarily into the consumer, right? When we talk about things like IBM Watson you're looking at a very different type of solution. You used to be able to buy IT and once you installed it you pretty much could get it to work and store your records or you know, do whatever it is you needed it to do. But these types of tools, like Watson actually tries to learn your business. And it needs to spend time doing that watching the data and having its models tuned. And so you don't get the results right away. And I think that's been kind of the challenge that organizations like IBM has had. Like this is a different type of technology solution, one that has to actually learn first before it can provide value. And so I think you know you have organizations like IBM that are much better at applying technology to business, and then they have the further hurdle of having to try to apply these tools that work in very different ways. There's education too on the side of the buyer. >> I'd have to say that you know I think there's plenty of businesses out there also trying to solve very significant, meaningful problems. You know with Microsoft AI and Google AI and IBM Watson, I think it's not really the tool that matters, like we were saying earlier. A fool with a tool is still a fool. And regardless of who the manufacturer of that tool is. And I think you know having, a thoughtful, intelligent, trained, educated data scientist using any of these tools can be equally effective. >> So do you not see core AI competence and I left out Microsoft, as a strategic advantage for these companies? Is it going to be so ubiquitous and available that virtually anybody can apply it? Or is all the investment in R&D and AI going to pay off for these guys? >> Yeah, so I think there's different levels of AI, right? So there's AI where you can actually improve the model. I remember when I was invited when Watson was kind of first out by IBM to a private, sort of presentation. And my question was, "Okay, so when do I get "to access the corpus?" The corpus being sort of the foundation of NLP, which is natural language processing. So it's what you use as almost like a dictionary. Like how you're actually going to measure things, or things up. And they said, "Oh you can't." "What do you mean I can't?" It's like, "We do that." "So you're telling me as a data scientist "you're expecting me to rely on the fact "that you did it better than me and I should rely on that." I think over the years after that IBM started opening it up and offering different ways of being able to access the corpus and work with that data. But I remember at the first Watson hackathon there was only two corpus available. It was either the travel or medicine. There was no other foundational data available. So I think one of the difficulties was, you know IBM being a little bit more on the forefront of it they kind of had that burden of having to develop these systems and learning kind of the hard way that if you don't have the right models and you don't have the right data and you don't have the right access, that's going to be a huge limiter. I think with things like medical, medical information that's an extremely difficult data to start with. Partly because you know anything that you do find or don't find, the impact is significant. If I'm looking at things like what people clicked on the impact of using that data wrong, it's minimal. You might lose some money. If you do that with healthcare data, if you do that with medical data, people may die, like this is a much more difficult data set to start with. So I think from a scientific standpoint it's great to have any information about a new technology, new process. That's the nice that is that IBM's obviously invested in it and collected information. I think the difficulty there though is just 'cause you have it you can't solve everything. And if feel like from someone who works in technology, I think in general when you appeal to developers you try not to market. And with Watson it's very heavily marketed, which tends to turn off people who are more from the technical side. Because I think they don't like it when it's gimmicky in part because they do the opposite of that. They're always trying to build up the technical components of it. They don't like it when you're trying to convince them that you're selling them something when you could just give them the specs and look at it. So it could be something as simple as communication. But I do think it is valuable to have had a company who leads on the forefront of that and try to do so we can actually learn from what IBM has learned from this process. >> But you're an optimist. (John laughs) All right, good. >> Just one more thought. >> Joe go ahead first. >> Joe: I want to see how Alexa or Siri do on Jeopardy. (panelists laugh) >> All right. Going to go around a final thought, give you a second. Let's just think about like your 12 month crystal ball. In terms of either challenges that need to be met in the near term or opportunities you think will be realized. 12, 18 month horizon. Bob you've got the microphone headed up, so I'll let you lead off and let's just go around. >> I think a big challenge for business, for society is getting people educated on data and analytics. There's a study that was just released I think last month by Service Now, I think, or some vendor, or Click. They found that only 17% of the employees in Europe have the ability to use data in their job. Think about that. >> 17. >> 17. Less than 20%. So these people don't have the ability to understand or use data intelligently to improve their work performance. That says a lot about the state we're in today. And that's Europe. It's probably a lot worse in the United States. So that's a big challenge I think. To educate the masses. >> John: Joe. >> I think we probably have a better chance of improving technology over training people. I think using data needs to be iPhone easy. And I think, you know which means that a lot of innovation is in the years to come. I do think that a keyboard is going to be a thing of the past for the average user. We are going to start using voice a lot more. I think augmented reality is going to be things that becomes a real reality. Where we can hold our phone in front of an object and it will have an overlay of prices where it's available, if it's a person. I think that we will see within an organization holding a camera up to someone and being able to see what is their salary, what sales did they do last year, some key performance indicators. I hope that we are beyond the days of everyone around the world walking around like this and we start actually becoming more social as human beings through augmented reality. I think, it has to happen. I think we're going through kind of foolish times at the moment in order to get to the greater good. And I think the greater good is using technology in a very, very smart way. Which means that you shouldn't have to be, sorry to contradict, but maybe it's good to counterpoint. I don't think you need to have a PhD in SQL to use data. Like I think that's 1990. I think as we evolve it's going to become easier for the average person. Which means people like the brain trust here needs to get smarter and start innovating. I think the innovation around data is really at the tip of the iceberg, we're going to see a lot more of it in the years to come. >> Dion why don't you go ahead, then we'll come down the line here. >> Yeah so I think over that time frame two things are likely to happen. One is somebody's going to crack the consumerization of machine learning and AI, such that it really is available to the masses and we can do much more advanced things than we could. We see the industries tend to reach an inflection point and then there's an explosion. No one's quite cracked the code on how to really bring this to everyone, but somebody will. And that could happen in that time frame. And then the other thing that I think that almost has to happen is that the forces for openness, open data, data sharing, open data initiatives things like Block Chain are going to run headlong into data protection, data privacy, customer privacy laws and regulations that have to come down and protect us. Because the industry's not doing it, the government is stepping in and it's going to re-silo a lot of our data. It's going to make it recede and make it less accessible, making data science harder for a lot of the most meaningful types of activities. Patient data for example is already all locked down. We could do so much more with it, but health start ups are really constrained about what they can do. 'Cause they can't access the data. We can't even access our own health care records, right? So I think that's the challenge is we have to have that battle next to be able to go and take the next step. >> Well I see, with the growth of data a lot of it's coming through IOT, internet of things. I think that's a big source. And we're going to see a lot of innovation. A new types of Ubers or Air BnBs. Uber's so 2013 though, right? We're going to see new companies with new ideas, new innovations, they're going to be looking at the ways this data can be leveraged all this big data. Or data coming in from the IOT can be leveraged. You know there's some examples out there. There's a company for example that is outfitting tools, putting sensors in the tools. Industrial sites can therefore track where the tools are at any given time. This is an expensive, time consuming process, constantly loosing tools, trying to locate tools. Assessing whether the tool's being applied to the production line or the right tool is at the right torque and so forth. With the sensors implanted in these tools, it's now possible to be more efficient. And there's going to be innovations like that. Maybe small start up type things or smaller innovations. We're going to see a lot of new ideas and new types of approaches to handling all this data. There's going to be new business ideas. The next Uber, we may be hearing about it a year from now whatever that may be. And that Uber is going to be applying data, probably IOT type data in some, new innovative way. >> Jennifer, final word. >> Yeah so I think with data, you know it's interesting, right, for one thing I think on of the things that's made data more available and just people we open to the idea, has been start ups. But what's interesting about this is a lot of start ups have been acquired. And a lot of people at start ups that got acquired now these people work at bigger corporations. Which was the way it was maybe 10 years ago, data wasn't available and open, companies kept it very proprietary, you had to sign NDAs. It was like within the last 10 years that open source all of that initiatives became much more popular, much more open, a acceptable sort of way to look at data. I think that what I'm kind of interested in seeing is what people do within the corporate environment. Right, 'cause they have resources. They have funding that start ups don't have. And they have backing, right? Presumably if you're acquired you went in at a higher title in the corporate structure whereas if you had started there you probably wouldn't be at that title at that point. So I think you have an opportunity where people who have done innovative things and have proven that they can build really cool stuff, can now be in that corporate environment. I think part of it's going to be whether or not they can really adjust to sort of the corporate, you know the corporate landscape, the politics of it or the bureaucracy. I think every organization has that. Being able to navigate that is a difficult thing in part 'cause it's a human skill set, it's a people skill, it's a soft skill. It's not the same thing as just being able to code something and sell it. So you know it's going to really come down to people. I think if people can figure out for instance, what people want to buy, what people think, in general that's where the money comes from. You know you make money 'cause someone gave you money. So if you can find a way to look at a data or even look at technology and understand what people are doing, aren't doing, what they're happy about, unhappy about, there's always opportunity in collecting the data in that way and being able to leverage that. So you build cooler things, and offer things that haven't been thought of yet. So it's a very interesting time I think with the corporate resources available if you can do that. You know who knows what we'll have in like a year. >> I'll add one. >> Please. >> The majority of companies in the S&P 500 have a market cap that's greater than their revenue. The reason is 'cause they have IP related to data that's of value. But most of those companies, most companies, the vast majority of companies don't have any way to measure the value of that data. There's no GAAP accounting standard. So they don't understand the value contribution of their data in terms of how it helps them monetize. Not the data itself necessarily, but how it contributes to the monetization of the company. And I think that's a big gap. If you don't understand the value of the data that means you don't understand how to refine it, if data is the new oil and how to protect it and so forth and secure it. So that to me is a big gap that needs to get closed before we can actually say we live in a data driven world. >> So you're saying I've got an asset, I don't know if it's worth this or this. And they're missing that great opportunity. >> So devolve to what I know best. >> Great discussion. Really, really enjoyed the, the time as flown by. Joe if you get that augmented reality thing to work on the salary, point it toward that guy not this guy, okay? (everyone laughs) It's much more impressive if you point it over there. But Joe thank you, Dion, Joe and Jennifer and Batman. We appreciate and Bob Hayes, thanks for being with us. >> Thanks you guys. >> Really enjoyed >> Great stuff. >> the conversation. >> And a reminder coming up a the top of the hour, six o'clock Eastern time, IBMgo.com featuring the live keynote which is being set up just about 50 feet from us right now. Nick Silver is one of the headliners there, John Thomas is well, or rather Rob Thomas. John Thomas we had on earlier on The Cube. But a panel discussion as well coming up at six o'clock on IBMgo.com, six to 7:15. Be sure to join that live stream. That's it from The Cube. We certainly appreciate the time. Glad to have you along here in New York. And until the next time, take care. (bright digital music)
SUMMARY :
Brought to you by IBM. Welcome back to data science for all. So it is a new game-- Have a swing at the pitch. Thanks for taking the time to be with us. from the academic side to continue data science And there's lot to be said is there not, ask the questions, you can't not think about it. of the customer and how we were going to be more anticipatory And I think, you know as the tools mature, So it's still too hard. I think that, you know, that's where it's headed. So Bob if you would, so you've got this Batman shirt on. to be a data scientist, but these tools will help you I was just going to add that, you know I think it's important to point out as well that And the data scientists on the panel And the only difference is that you can build it's an accomplishment and for less, So I think you have to think about the fact that I get the point of it and I think and become easier to use, you know like Bob was saying, So how at the end of the day, Dion? or bots that go off and run the hypotheses So you know people who are using the applications are now then people can speak really slowly to you in French, But the day to day operations was they ran some data, That's really the question. You know it's been said that the data doesn't lie, the access to the truth through looking at the numbers of the organization where you have the routine I tend to be a foolish optimist You do. I think as we start relying more on data and trusting data There's a couple elephant in the room topics Before you go to market you've got to test And also have the ability for a human to intervene to click on ads. And I forget the last criteria, but like we need I think with ethics, you know a lot of it has to do of all the new data that's going to be coming in? Getting back to you know what Dave was saying earlier about, organizations that have path found the way. than in the past, I think it was (laughs) I mean that gap is just going to grow and grow and grow. So I think that being able to use this information Or find it. But I think that's another thing to think about. And if you can ask the right question of the data you have And the potential I see with the data we're collecting is Knowing what you know about data science, for that problem in exactly the way that it occurred I thought the ads were paid in rubles. I think as a result we kind of overlook And I think without data science without machine learning, Right they had the ability to train the machines, At the same time Google's trying to get you And so I think you know And I think you know having, I think in general when you appeal to developers But you're an optimist. Joe: I want to see how Alexa or Siri do on Jeopardy. in the near term or opportunities you think have the ability to use data in their job. That says a lot about the state we're in today. I don't think you need to have a PhD in SQL to use data. Dion why don't you go ahead, We see the industries tend to reach an inflection point And that Uber is going to be applying data, I think part of it's going to be whether or not if data is the new oil and how to protect it I don't know if it's worth this or this. Joe if you get that augmented reality thing Glad to have you along here in New York.
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Emilia Sherifova, Northwestern Mutual | Grace Hopper 2017
>> Announcer: Live from Orlando, Florida, it's theCUBE covering Grace Hopper Celebration of Women in Computing, brought to you by SiliconANGLE Media. >> Welcome back to theCUBE's coverage of the Grace Hopper Conference here at the Orange County Convention Center, I'm your host Rebecca Knight. We are joined today by Emilia Sherifova, she is the VP of Architecture and Engineering at Northwestern Mutual, thanks so much for joining us Emilia. >> Thank you for having me. >> So I want to start off by talking about how you got to Northwestern Mutual. You came via an acquisition, you were CTO of LearnVest. What is LearnVest? >> LearnVest is a financial planning start up, it's a company that is bringing financial planning to the masses, it's a very mission driven organization. When Northwestern Mutual came as an interest to acquire us, we saw an incredible opportunity to partner with a Fortune 100 company, and tap into its client base of five million people, and bring sort of best in class digital experience and innovation, with best in class financial services products. >> Talk about that problem a little bit, in terms of bringing financial planning to the masses. Why don't the masses have financial planning? What's the disconnect? >> I think it's not easy, often it's a human driven problem. Often humans do not want to deal with their finances, as I know personally for myself, historically when I met with my financial advisor in the past I would get a plan and I wouldn't follow up on that. So building delightful experiences that engage our clients, with the combination of a financial planner that's prodding you, and giving you guidance. >> So there is a human there? >> Absolutely, there's no way to avoid a human. So it was that regional model of LearnVest to have the human help the robot part of it, and we are doing the same thing with Northwestern Mutual, where we're leveraging Northwestern Mutual best in class distribution work force and providing them tools to help them do their work best. >> I love the idea of a delightful experience when dealing with your finances, it seems antithetical. Give me some examples of what you mean by this. >> I think ability to give you a 360 view of your life, and give you a financial wellness score, for instance, after we've gotten a couple of data points about you, but also gathered some of the predictive data points that we know are probably true about you, and give you a score, one score, that gives you an idea what's the probability of you reaching your financial goal, or you retiring, or you going broke. So there is a way to do that in an easy, digestible and kind of delightful way where we're able to leverage technology and predictive capabilities to really push for financial security of our clients. >> And what is the customer response here? >> Customer response, it's been great. Now that we've rolled out a lot of these experiences for the customer base of Northwestern Mutual we have massive engagement with our customers, our traffic has gone dramatically up. >> So people are hungering for this? >> Absolutely, it's a much needed thing, and we're here to help them. >> So you've now been with Northwestern Mutual for a few years now, dividing your time between New York and Milwaukee, you're in both technology and financial services, both male dominated fields, can you describe a little bit about your career path, and how you got into it, and what you've learned along the way. >> Oh, absolutely. I'm originally from Russia, and I come from a family of engineers, so it was a somewhat natural path for me. I got into software engineering in the late 90s. My go to language initially was C programming, and I participated in the Y2K Challenge on Wall Street. >> Which seems so quaint! (laughs) >> And I've spent over a decade on Wall Street, building electronic trading systems, market data feeds. So I feel honored to have been able to pursue and have these possibilities, but I know how not easy it is, given what a male dominated world this is. >> Is it as bad as the headlines make it out to be? I mean, it really does, when you read it, it's sickening. The sexism, the biases, what's your experience been? >> I think I've been lucky enough to work in very supportive places, but I can tell you majority of teams that I've been part of are majority male, and whether my team mates want to be inclusive and engaging, when the majority is someone else that doesn't look like you, act like you, lean on similar defaults as you, it does not make for a very welcome environment. So I recognize that, and a big part of that, I feel, is having proper on boarding practices. Because on boarding often can happen, if you don't have a formal on boarding process, on boarding can happen in informal ways, and when it happens in informal ways, you tend to be attracted to the people who are like you, and you hang out with. So if you look at the technology world, it's dominated by mostly male. If you are in a start up world, it's mostly young males. And so I am determined to bring operational excellence and sustainability and diversity through strong operational practices, like ensuring that there is proper on boarding. Where for instance, a young mother who has a child has the potential to go home at 4 p.m., and cannot hang out with the guys and drink coke or beer at 7 p.m., to really understand the culture of the group that she joined. We want to make sure that she has sustainable, thoughtful on boarding practices, feeling like she's part of the organization. This is just one way of doing it. >> In terms of the on boarding, and I think you're absolutely right in a sense, that we do gravitate towards people who are just like us, look like us, talk like us, think like us, so are you pairing the new people with people who are not like them? >> Absolutely, but also actually I am pairing them with people who also recently just went through on boarding, that just join also fairly recently. That way they can explain the pitfalls that they gone through, and so we're definitely making sure we have these co pilots, but also rigorous processes to get people comfortable, whatever their background is. >> Now how many Grace Hoppers have you been to, Emilia? >> I have to say this is my first one. >> Your first one, you're a newbie! So what is your experience been so far. >> I am incredibly moved by the experience, actually. I have to say I've never seen so much energy before. I am moved by the stories that I have heard, incredibly inspired. I am inspired to keep pushing. I felt I could relate to a lot of presenters' backgrounds, I also came from a small town, that actually is not on the map, because it was a military town in the former Soviet Union, and a lot of stories of overcoming, and persisting, and ending up here, is what I can relate to. So I'm very excited, and very grateful, and I want to be here every year. >> So you'll be back? >> Totally! >> Great! Well, Emilia, thanks so much for joining us, it's been really fun talking to you. >> Thanks for having me. >> We'll be back with more from Grace Hopper just after this.
SUMMARY :
brought to you by SiliconANGLE Media. of the Grace Hopper Conference about how you got to Northwestern Mutual. to partner with a Fortune 100 company, in terms of bringing financial planning to the masses. and I wouldn't follow up on that. and we are doing the same thing with Northwestern Mutual, I love the idea of a delightful experience I think ability to give you a 360 view of your life, for the customer base of Northwestern Mutual and we're here to help them. and how you got into it, and I participated in the Y2K Challenge on Wall Street. So I feel honored to have been able Is it as bad as the headlines make it out to be? and you hang out with. but also rigorous processes to get people comfortable, So what is your experience been so far. I have to say I've never seen so much energy before. it's been really fun talking to you.
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Dr. Robert Gates | ServiceNow Knowledge16
>> Announcer: Live from Las Vegas. It's the Cube. Covering Knowledge 16. Brought to you by ServiceNow. Here's your host, Dave Vellante. >> Welcome back to Knowledge 16 everybody. This is Dave Vellante. It's our pleasure to have Dr. Robert Gates here, American statesman, scholar, author, and the 22nd U.S. Secretary of Defense, Dr. Gates thanks very much for coming on the Cube. >> My pleasure. >> So we just came over. We had a nice walk over from the CIO event here at Knowledge, you were speaking on leadership. Your book, A Passion for Leadership, which I can not get on Amazon so I have to carry it around with me. It's nice, it comes in handy when we're on the Cube. First question. Are leaders born or are they made? >> I think that they are not necessarily born, but there are certain aspects of leaders, of leadership that I think cannot be taught. If your empathy with other people, character and honor. Courage. Sincerity. A liking for people. A vision. I think these are things that are very personal, you're not necessarily born with them, they develop during the course of your life. But I also believe that they can't be taught in a university. >> Now we were talking on the way over, I mentioned that there's no co-author on this book, you told me you write all the books yourself, do all the research yourself. And you said one of the things you're proud of, I'll let you explain it, there's been no factual, claims of factual error and you do all your own research, is that right? >> Well it's one of the benefits of the IT revolution is access to a lot of databases and things that even a non-technical person like me can use. >> So how much time does it take you to write a book like Passion for Leadership or...? >> I would say that that book probably took about 18 months. Two years. The previous book, Duty, the memoir of my time as Secretary of Defense under Presidents Bush and Obama took longer, but it's got a lot more factual information and a lot more synthesis of information. And this really was more all out of my head in terms of my experiences over 50 years in public service. >> So you've served eight presidents, six of whom had a great sense of humor. Why is it important for leaders to have a sense of humor? >> Well I think a sense of humor reflects balance. It reflects a perspective on the world that is healthy. And people who don't have, well to be specific, as I often joke, I mean the two presidents that as far as I was concerned had no discernible sense of humor were Richard Nixon and Jimmy Carter and I leave people to draw their own conclusions in terms of the outcome for those presidents. >> Now in thinking about some of the concepts that you put forth in your work on leadership, one of the things that struck me is when you came in as the head of the CIA, that was obviously a tumultuous time, the Soviet Union was splitting apart. You're an expert in that field. You had to have intense focus, and the same thing when President W. Bush asked you to come back as Secretary of Defense. The focus was on Iraq so you had intense focus on the Soviet Union in the first example, and Iraq in the second yet you had so many other tasks that you had to do. Help us understand how you balance that need for focus which many of us in the start-up community have to have with all the other tasks that you have to do, how'd you adjudicate? >> Well I said as I write in the book, you have to, sometimes you're faced with a situation where you need to make immediate changes and take immediate steps to deal with a crisis situation that's in front of you. But sometimes, simultaneously, you have to be making decisions about the long-term future. So for example, when I became CIA director in 1991, we were literally five weeks from the collapse of the Soviet Union. So it was not only how do I provide intelligence support for the president in terms of what's going to happen when the Soviet Union collapses, what happens to 40,000 nuclear weapons, will there be famine, will there be riots, et cetera, et cetera. But also the longer term task was how do I reorient the entire American intelligence community away from this singular focus on the Soviet Union that we'd had for 45 years to deal with a world where there many more and different kinds of challenges. So I was dealing with both a short-term crisis and the longer term issue. When I became Secretary of Defense, we were, for all practical purposes, losing two wars. In Iraq and Afghanistan. So my focus entirely as Secretary of Defense was on how do we turn those wars around. The president had made what I thought was a very courageous decision to surge troops into Iraq, so how do I get them there. The decision is one thing. Getting 30,000 troops there with their equipment and getting them into the fight and providing them the support was quite another. And then we also had the war in Afghanistan, so there was a singular focus there and as I write in the book, it was only when President Obama asked me stay on that I then broadened the aperture dramatically in terms of how do we change the way the Department of Defense gets managed and how we manage big weapon systems. How do we ring overhead out of our costs and take the longer term view of repositioning the defense department. >> So when you think back to 1991, you had to make a lot of predictions, you and your colleagues. About what would happen with the Soviet Union. And while I'm sure there was a lot of data, we talk a lot on the Cube about big data and big data analytics. How has data changed the decision making process in government at that level? Or has it? >> I think when it comes to intelligence, data provides you more information about capability. But big data and technology still cannot help you when it comes to intentions. I always liked to say that in the intelligence world, all the information we want to know can be divided into two categories. Secrets and mysteries. And unfortunately the mysteries are the big things. Will the Soviets invade Czechoslovakia? Will they invade Afghanistan? Is China prepared to go to war over the South China Sea? And there is no data that can help you answer those questions. You can, the data can help you identify the capabilities they can bring to the problem. Or to the issue. But in essence, when it comes to figuring out what other leaders will do, sometimes figuring out what our own leaders will do, there is no data that can help you solve that problem. >> I want to change the subject, ask you about term limits. And specifically my question is, do you think corporations should have term limits on their executives? >> I think these kinds of broad rules are a mistake. I think that there may be certain companies where that has value, but on the other hand, you've got leaders, and I write about 'em in the book, who've been leading institutions, whether it's a university or a company for 20 years. And they are still the most restless, the most innovative, the most entrepreneurial people in the company. Even at 75 or 80 years old. So to have some kind of a general rule that says everybody has to leave, I think is a serious mistake. I first joined corporate boards when I was 50 years old. After I retired as CIA director. I thought age limits on boards then were crazy. And I was the youngest person on virtually every board I was on. But I would see somebody forced to rotate off at 70, who at 70 was making a bigger contribution than a lot of members of the board at 50 or 55. So I think these general rules are a mistake. I think it has to be very company-specific and personality-specific. >> Well in the technology industry obviously you have some big names like Dell still around and the other Gates who did quite a good job and so forth. What about at lower levels within the organization. Still senior but what's your philosophy in terms of mixing things up, putting executives in different roles? Giving them a flavor for whatever, running finance or information technology or logistics, et cetera? >> Well let me frame it a different way. I would tell rising military officers that they were not, as Secretary of Defense in my view, they were not competitive for senior command if artillery was all they'd every done. Or if flying helicopters was all they had done. Or supervising people who flew helicopters. I wanted people who had a breadth of experience, who knew different aspects of the defense establishment. So they had a broader perspective of the various challenges that we faced. So I think for someone who is going to aspire to the most senior positions, having some exposure to the other parts of the organization is valuable. By the same token, it seems to me, it doesn't make any sense to take somebody who is a CFO and who has a particular skill and then put them in charge of the production line or something, I don't know, I've never run a private company but it seems to me you have to be pretty careful about that. Of taking somebody who is in a technical specialty and then trying to get them to do something else. But once you rise to a certain level in an organization, if you want to have the big job, it seems to me you have to have a variety of experiences that give you a broader perspective. >> I feel I want to talk a little bit about cybersecurity, you mentioned in the CIO event that you were just at the threat of cyber, I feel like in our industry it's trivial compared to some of the cyber threats that you've had to deal with. But nonetheless, there seems to be the recognition within the executive community that it's not about just keeping people out anymore, it's about recognizing that you have been hacked, you will continue to be hacked, it's about the response. What should be on board of directors' check list, if you will, with regard to cybersecurity? >> Well I think cyber and the risks associated with cyber and IT need to be a regular part of every board's agenda. I think that there is value in having it an integral part of risk management. And so whether you focus specific attention, in the audit committee for example, and then have briefings for the broader board. Probably is up to each company but, there's no question in my mind that when it comes to risk, for most companies today, cyber is right up there with natural disasters and business continuity and so on and needs to be a responsibility in terms of oversight for a board. >> With regard to the board's use it on, do you feel like there's an honest and frank conversation about cyber and has that changed? >> Well I do, I do, I think it's very different, I mean I think people really take it seriously. >> Yeah sometimes I get concerned that this fail equals fire mentality has led a lot of organizations to sandbag the risks, is that a fair criticism? >> Oh, what do you mean by that? >> By essentially say, I've got it covered. The risk of us getting hacked is low, we have it under control. Verus an open and frank conversation of no, we're getting infiltrated, we have to think about the response versus we can't keep the bad guys out, we can try, but... >> Anytime anybody in an organization tells me he's got everything under control, I am automatically skeptical. >> Okay fair enough. I got to ask you, I know we're tight on time, you've been gracious with your time, but I have to ask you about the current tone of the campaigns. Your reaction to that. It's kind of comedic. There's not a lot of comedy. Comedy in the narrative. What's your take as now an independent observer? >> Well I don't think it's funny at all, I think it's very serious, I worry about the fact that there's no real discussion of specific, of the many challenges that we face expect in the broadest possible terms. Foreign policies being discussed in almost primitive terms. And not very intelligently in my view. So in terms of the challenges that the country faces, which are quite extraordinary, it seems to me, the campaigns at this point, across the board politically, seem to me to be pretty superficial. >> So I want to end with coming back to the Passion for Leadership. You know I have to say the brilliant part of this book, don't hate me for this, but you basically laid out a lot of common sense ideas but the brilliance of the book was the way in which you weaved it together and gave examples. If I may, it was listen, respect, reward people, delegate, empower, have fun. Care from your heart. Check your ego at the door. Hire smart people, honesty, integrity. These are very common sense things, but you brought them all together in a way that had meaning, I felt like some of the classics, Dale Carnegie's How to Win Friends and Influence People, I feel like there's a lot of timeless things in here. Was that your objective or did you just write from your heart? >> Well both. It seems to me that as I looked back and realized that I had let these three very large institutions, the American intelligence community, the fifth largest university in the country, and the Department of Defense, that I actually had been able to change a lot. And in environments where people said that was impossible. And so it seemed to me worth sharing here's how I got it done. It can be done, I guess one of the most important messages I wanted to convey was that institutions can be reformed. They can be transformed. And made more efficient and more cost-effective and more user-friendly. And better serve both customers and citizens. At a time when most people just throw up their hands and say this is all impossible. The theme of the book is it's not impossible, it can be done, it has been done, it can be done in the future. >> Dr. Gates, thanks so much for coming on the Cube, taking your time and really appreciate you at this event and really welcome the feedback. >> Thank you very much. Really appreciate it. >> Alright, keep it right there everybody, we'll be back with our wrap right after this. Thanks for watching. >> Service management is helping GE connect...
SUMMARY :
Brought to you by ServiceNow. and the 22nd U.S. here at Knowledge, you were But I also believe that do all the research yourself. benefits of the IT revolution it take you to write a book the memoir of my time to have a sense of humor? in terms of the outcome and Iraq in the second yet and take the longer term So when you think back to 1991, in the intelligence world, do you think corporations I think it has to be very company-specific and the other Gates who did but it seems to me you have to that you have been hacked, in the audit committee for example, I mean I think people conversation of no, I am automatically skeptical. but I have to ask you of the many challenges that we face but the brilliance of the and the Department of Defense, much for coming on the Cube, Thank you very much. we'll be back with our is helping GE connect...
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