>> Announcer: Live from San Francisco, it's theCUBE covering RSA Conference 2020 San Francisco, brought to you by SiliconANGLE Media. >> Okay, welcome back, everyone, to CUBE's coverage here in San Francisco at RSA Conference 2020. I'm John Furrier, your host. You know, cybersecurity industry's changing. Enterprises are now awake to the fact that it's now a bigger picture around securing the enterprise, 'cause it's not only the data center. It's cloud, it's the edge, a lot of great stuff. We've got a great guest here from Dell EMC. Peter Gerr's a consultant, cyber resilience solutions and services marketing at Dell EMC. Great to see you. >> You too, John. >> Thanks for coming on. >> Good to see you again, thank you. >> So, you know, I was joking with Dave Volante just this morning around the three waves of cloud, public cloud, hybrid cloud, multicloud. And we see obviously the progression. Hybrid cloud is where everyone spends most of their time. That's from ground to cloud, on-premises to cloud. So pretty much everyone knows-- >> Peter: On-ramp, kind of. >> That on-prem is not going away. Validated by all the big cloud players. but you got to nail the equation down for on-premises to the cloud, whether it's, I'm Amazon-Amazon, Azure-Azure, whatever, all those clouds. But the multicloud will be a next generation wave. That as an industry backdrop is very, very key. Plus AI and data are huge inputs into solving a lot of what is going to be new gaps, blind spots, whatever insecurity. So I got to, you know, Dell has a history with huge client base, traditional enterprises transforming. You're in the middle of all this, so you got the airplane at 30,000 feet and the companies have to swap out their engines and reboot their teams, and it's a huge task. What's going on with cyber and the enterprises? What are some of the key things? >> Well, so I like to keep it pretty simple. I've been in this industry over 20 years and I've really consistently talked about data as the global currency, right? So it's beautifully simple. Whatever industry you're in, whatever size company you're in, enterprise or even now small to medium businesses, their businesses are driven by data. Connectivity to that data, availability of the data, integrity of the data, and confidentiality of the data. And so sort of the area of the world that I focus upon is protecting customers' most valuable data assets, now, whether those are on-prem, in the cloud, or in a variety of modalities, and ensuring that those assets are protected and isolated from the attack surface, and then ability to recover those critical assets quickly so they can resume business operations. That's really the area that I work in. Now, that data, as you pointed out, it could start on-prem. It could live in multicloud. It can live in a hybrid environment. The key is really to understand that not all data is created equally. If you were to have a widespread cyber attack, really the key is to bring up those critical applications systems and data sets first to return to business operations. >> Yeah, it's funny-- >> Peter: It's really challenging >> You know, it's not funny, it's actually just ironic, but it's really kind of indicative of the society now is that EMC was bought by Dell Storage and the idea of disruption has always been a storage concept. We don't want a lot of disruption when we're doing things, right? >> Peter: None, we can't, yeah. >> So whether it's backup and recovery or cyber ransomware, whatever it is, the idea of non-disruptive operations-- >> Absolutely. >> Has been a core tenant. Now, that's obviously the same for cyber, as you can tell. So I got to ask you, what is your definition and view of cyber resilience? Because, well, that's what we're talking about here, cyber resilience. What's your view on that? >> So when we started developing our cyber recovery solution about five years ago, we used the NIST cybersecurity framework, which is a very well-known standard that defines really five pillars of how organizations can think about building a cyber resilience strategy. A cyber resilience strategy really encompasses everything from perimeter threat detection and response all the way through incident response after an attack and everything that happens in between, protecting the data and recovering the data, right? And critical systems. So I think of cyber resilience as that holistic strategy of protecting an organization and its data from a cyber attack. >> That's great insight. I want to get your thoughts on how that translates into the ecosystem, because this is an ecosystem around cyber resilience. >> Peter: Absolutely. >> And let's just say, and you may or may not be able to comment on this, but RSA is now being sold. >> Peter: Yeah, no, that's fair. >> So that's going out of the Dell family. But you guys have obviously VMware and Secureworks. But it's not just you guys. It's an ecosystem. >> It really is. >> How does Dell now without, with and without RSA, fit into the ecosystem? >> So as I mentioned, cyber resilience is really thought of as a holistic strategy. RSA and other Dell assets like Carbon Black fit in somewhere in that continuum, right? So RSA is really more on threat detection and response, perimeter protection. The area of the business that I work on, data protection and cyber recovery, really doesn't address the prevention of attacks. We really start with the premise that preventing a cyber attack is not 100% possible. If you believe that, then you need to look at protecting and recovering your assets, right? And so whether it's RSA, whether it's Carbon Black, whether it's Secureworks, which is about cyber incident and response, we really work across those groups. It's about technology, processes, and people. It's not any one thing. We also work outside of the Dell technologies umbrella. So we integrate, our cyber recovery solution is integrated with Unisys Stealth. So there's an example of how we're expanding and extending the cyber recovery solution to bring in other industry standards. >> You know, it's interesting. I talk to a lot of people, like, I'm on theCube here at RSA. Everyone wants better technology, but there's also a shift back to best-of-breed, 'cause you want to have the best new technology, but at the same time, you got to have proven solutions. >> Peter: That's the key. >> So what are you guys selling, what is the best-of-breed from Dell that you guys are delivering to customers? What are some of the areas? >> So I'm old EMC guy myself, right? And back from the days of disaster recovery and business continuity, right? More traditional data protection and backup. The reality is that the modern threats of cyber hackers, breaches, insider attacks, whatever you like, those traditional data protection strategies weren't built to address those types of threats. So along with transformation and modernization, we need to modernize our data protection. That's what cyber recovery is. It's a modern solution to the modern threat. And what it does is it augments your data, excuse me, your disaster recovery and your backup environment with a purpose-built isolated air gap digital vault which is built around our proven Data Domain and PowerProtect DD platforms that have been around for over a decade. But what we've done is added intelligence, analytics, we've hardened that system, and we isolate it so customers can protect really their most valuable assets in that kind of a vault. >> So one of things I've been doing some research on and digging into is cyber resilience, which you just talked about, cyber security, which is the industry trend, and you're getting at cyber recovery, okay? >> Peter: Correct. >> Can you talk about some examples of how this all threads together? What are some real recent wins or examples? >> Sure, sure. So think of cyber recovery as a purpose-built digital vault to secure your most valuable assets. Let me give you an example. One of our customers is a global paint manufacturer, okay? And when we worked with them to try to decide what of their apps and data sets should go into this cyber recovery vault, we said, "What is the most critical intellectual property "that you have?" So in their case, and, you know, some customers might say my Oracle financials or my Office 365 environment. For this customer it was their proprietary paint matching system. So they generate $80 to $100 million every day based upon this proprietary paint matching system which they've developed and which they use every day to run their business. If that application, if those algorithms were destroyed, contaminated, or posted on the public internet somewhere, that would fundamentally change that company. So that's really what we're talking about. We're working with customers to help them identify their most critical assets, data, systems, applications, and isolate those from the threat vector. >> Obviously all verticals are impacted by cyber security. >> Every vertical is data-driven, that's right. >> And so obviously the low-hanging fruit, are they the normal suspects, financial services? Is there a particular one that's hotter than, obviously financial services has got fraud and all that stuff on it, but is that still number one, or-- >> So I think there's two sides to the coin. One, if you look at the traditional enterprise environments, absolutely financial services and healthcare 'cause they're both heavily regulated, therefore that data has very high value and is a very attractive target to the would-be hackers. If you look on the other end of the spectrum, though, the small to medium businesses that all rely on the internet for their business to run, they're the ones that are most susceptible because they don't have the budgets, the infrastructure, or the expertise to protect themselves from a sophisticated hacker. So we work across all verticals. Obviously the government is also very susceptible to cyber threats. But it's every industry, any business that's data-driven. I mean, everyone's been breached so many times, no one even knows how many times. I got to ask you about some cool trends we're reporting on here. Homomorphic encryption is getting a lot of traction here because financial services and healthcare are two-- >> Peter: Homomorphic? >> Homomorphic, yeah. Did I say that right? >> It's the first time I've ever heard that term, John. >> It's encryption at in use. So you have data at rest, data in flight, and data in use. So it's encryption when you're doing all your, protecting all your transactional data. So it's full implementation with Discovery. Intel's promoting it. We discovered a startup that's doing that, as well. >> Peter: Yeah, that's new for me, yeah. >> But it allows for more use cases. But data in use, not just motion, or in-flight, whatever they call it. >> Peter: I get it, yeah, static. >> So that's opening up these other thing. But it brings up the why, why that's important, and the reason is that financial services and healthcare, because they're regulated, have systems that were built many moons ago or generations ago. >> Absolutely. >> So there was none of these problems that you were mentioning earlier, like, they weren't built for that. >> Correct. >> But now you need more data. AI needs sharing of data. Sharing is a huge deal. >> Real-time sharing, too, right? >> Real-time sharing. >> And I think that's where the homomorphic encryption comes in. >> That's exactly right. So you mentioned that. So these industries, how can they maintain their existing operations and then get more data sharing? Do you have any insight into how you see that? Because that's one of those areas that's becoming like, okay, HIPAA, we know why that was built, but it's also restrictive. How do you maintain the purity of a process-- >> If your infrastructure is old? That is a challenge, healthcare especially, because, I mean, if I'm running a health system, every dollar that I have should really go into improving patient care, not necessarily into my IT infrastructure. But the more that every industry moves towards a real-time data-driven model for how we give care, right, the more that companies need to realize that data drives their business. They need to do everything they can to protect it and also ensure that they can recover it when and if a cyber attack happens. >> Well, I really appreciate the insight, and it's going to be great to see Dell Technologies World coming up. We'll dig into a lot of that stuff. While we're here and talking us about some of these financial services, banking, I want to get your thoughts. I've been hearing this term Sheltered Harbor being kicked around. What is that about? What does that mean? >> Sheltered Harbor, you're right, I think you'll hear a lot more about it. So Sheltered Harbor is a financial industries group and it's also a set of best practices and specifications. And really, the purpose of Sheltered Harbor is to protect consumer and financial institutions' data and public confidence in the US financial system. So the use case is this. You can imagine that a bank having a cyber attack and being unable to produce transactions could cause problems for customers of that bank. But just like we were talking about, the interconnectedness of the banking system means that one financial institution failing because of a cyber attack, it could trigger a cascade and a panic and a run on the US financial banks and therefore the global financial system. Sheltered Harbor was developed to really protect public confidence in the financial system by ensuring that banks, brokerages, credit unions are protecting their customer data, their account records, their most valuable assets from cyber attack, and that they can recover them and resume banking operations quickly. >> So this is an industry group? >> It's an industry group. >> Or is it a Dell group or-- >> No, Sheltered Harbor is a US financial industry group. It's a non-profit. You can learn more about it at shelteredharbor.org. The interesting thing for Dell Technologies is we're actually the first member of the Sheltered Harbor solution provider program, and we'll be announcing that shortly, in fact, this week, and we'll have a cyber recovery for Sheltered Harbor solution in the market very shortly. >> Cyber resilience, great topic, and you know, it just goes to show storage is never going away. The basic concepts of IT, recovery, continuous operations, non-disruptive operations. Cloud scale changes the game. >> Peter: It's all about the data. >> It's all about the data. >> Still, yes, sir. >> Thanks for coming on and sharing your insights. >> Thank you, John. >> RSA coverage here, CUBE, day two of three days of coverage. I'm John Furrier here on the ground floor in Moscone in San Francisco. Thanks for watching (electronic music)

>> From the SiliconANGLE Media Office in Boston, Massachusetts, it's theCUBE! Now here's your host, Dave Vellante. >> Hi, everybody, welcome to this Cube Insights, powered by ETR. In this breaking analysis I want to talk to you about what I learned this week at Dell Technology's financial analyst meeting in New York. They gathered all the financial analysts, Rob Williams hosted it, he's the head of IR, Michael Dell of course was there. They had Dennis Hoffman who is the head of strategic planning, Jeff Clarke who basically runs the business and Tom Sweet, of course, who was the star of the show, the CFO, all the analysts want to see him. Dell laid out its longterm goals, it provided much clearer understanding of its strategic direction, basically focused on three areas. Dell believes that IT is getting more complex, we know that, they want to capitalize on that by simplifying IT. We'll talk about that. And then they want to position for the wave of digital transformations that are coming and they also believe, Dell believes, that it can capitalize on the consolidation trend, consolidating vendors, so I'll talk about each of those. And so let me bring up the first slide, Alex, if you would. The takeaways from the Dell financial analyst meeting. Let me share with you the overall framework that Tom Sweet laid out. And I have to say, the messaging was very consistent, these guys were very well-prepared. I think Dell is, from a management perspective, very well-run company. They're targeting three to 5% growth on what they're saying is a 4% GDP forecast. Or sorry, 4%, I have GDP here, it's really 4% industry growth. GDP's a little lower than that obviously. So this is IDC data, Gartner data, 4% industry growth. So that's an error on my part, I apologize. The strategies to grow relative to their competition. So grow share on a relative basis. So whatever the market does, again, not GDP, but whatever the market does, Dell wants to grow faster than the market. So it wants to gain share, that's its primary metric. From there they want to grow operating income and they want to grow that faster than revenue, that's going to throw off cash. And then they're going to also continue to delever the balance sheet. I think they paid down 17 billion in debt since the EMC acquisition. They want to get to a two X debt to EBITA ratio within 18 months. And what they're saying is, you know, they talked about, Tom Sweet talked about this consistent march toward investment-grade rating. They've been talkin' about that for awhile. He made the comment, we don't need to have a triple A rating but we want to get to the point where we can reduce our interest expense, and that will, 'cause they'll drop right into the bottom line. So they talked about these various levers that they can turn, some of them under the P and L, gaining share, some are their operating structure and their organizational structure, and one big one is obviously their debt structure. The other key issue here is will this cut the liquidity discount that Dell faces? What do I mean by that? Well, VMware has about a $60 billion valuation. Dell owns about 80% of VMware, which would equate to 48 billion. But if you look at Dell's market cap, it's only 37 billion. So it essentially says that Dell's core business is worth minus 11 billion. We used to talk about this when EMC owned VMware. Its core business only comprised about 40% of the overall value of the company, in this case because of the high debt, Dell has a negative value. And it's not just the high debt. Michael Dell has control over the voting shares, it's essentially a conglomerate structure, there's very high debt, and it's a relatively low margin business, notwithstanding VMware. And so as a result, Dell trades at a discount relative to what you would think it should trade at, given its prominence in the market, $92 billion company, the leader in every category under the sun. So that's the big question is can Dell turn these levers, drop EBITA or cash to the bottom line, affect operating income, and then ultimately pay down its debt and affect that discount that it trades at? Okay, bring up, if you would, Alex, the next slide. Now I want to share with you the takeaways from the Dell line of business focus. This really was Jeff Clarke's presentations that I'm going to draw from. Servers, we know, they're softer demand, but the key there is they're really faced tough compares. Last year, Dell's server business grew like crazy. So this year the comparisons are lessened. But there's less spending on servers. I'll share with you some of the ETR data. Storage, they call it holding serve, you saw last quarter I did an analysis, I took the ETR data and the income statement, it showed Pure was gaining share at like 22% growth from the income statement standpoint. Dell was 0% growth but is actually growing faster than its competitors. With the exception of Pure. It's growing faster than the market. So Dell actually gained share with 0% growth. Dell's really focused on consolidating the portfolio. They've cut the portfolio down from 80, I think actually the right number is 88 products, down to 20 by May of 2020. They've got some new mid-range coming, they've just refreshed their data protection portfolio, so again, by May of next year, by Dell Technologies World they'll have a much, much more simplified portfolio. And they're gaining back share. They've refocused on the storage business. You might recall after the acquisition, EMC was kind of a mess. It was losing share before the acquisition, it was so distracted with all the Elliott Management stuff goin' on. And kind of took its eye off the ball, and then after the acquisition it took awhile for them to get their act together. They gained back about 375 basis points in the last 18 months. Remember a basis point is 1/100th of 1%. So gaining share and their consistent focus on trying to do that. Their PC business, which is actually doin' quite well, is focused on the commercial segment and focused on higher margins. They made the statement that the PCs are kind of undersupply right now so it's helping margins. There's a big focus in Jeff Clarke's organization on VMware integration. To me this makes a lot of sense. To the extent that you can take the VMware platform and make Dell hardware run VMware better, that's something that is an advantage for Dell, obviously. And at the same time, VMware has to walk the fine line with the ecosystem. But certainly it's earned the presence in the market now that it can basically do what I just said, tightly integrate with Dell and at the same time serve the ecosystem, 'cause frankly, the ecosystem has no choice. It must serve VMware customers. The strategy, essentially, is to, as I say, capitalize on vendor consolidation, leverage value across the portfolio, so whether it's pivotal, VMware integration, the security portfolio, try to leverage that and then differentiate with scale. And Dell really has the number one supply chain in the tech business. Something that Dave Donatelli at HP, when he was at HP, used to talk about. HPE doesn't really talk about that supply chain advantage anymore 'cause essentially it doesn't have it. Dell does. So Jeff Clarke's reorganization, he came in, he streamlined the organization, really from the focus on R and D to product to collaboration across the organization and the VMware integration. I actually was quite impressed with when I first met Jeff Clarke I guess two years ago now, what he and the organization have accomplished since then. No BS kind of person. And you can see it's starting to take effect. So we'll keep an eye on that. The next slide I want to show you, I want to bring in the ETR data. We've been sharing with you the ETR spending intention surveys for the last couple of weeks and months. ETR, enterprise technology research, they have a data platform that comprises 4,500 practitioners that share spending data with them. CIOs, IT managers, et cetera. What I'm showing here is a cut off of the server sector. So I'm going to drill down into server and storage. So these are spending intentions from the July survey asking about the second half of 2019 relative to the first half of 2019. And this is a drill-down into the giant public and private firms. Why do I do that? Because in meeting the ETR, this is the best indicator. So it's big, big public companies and big private companies. Think Uber. Private companies that spend a ton of dough on IT. UPS before it went public, for example. So those companies are in here. And they're, according to ETR, the best indicators. What this chart shows, so the bars show, and I've shared this with you a number of times, the lime green is we're adding, we're new to this platform, we're new adoption. The evergreen is we're spending more, the gray is we're spending the same, the light red or pink is we're spending less, and the dark red is we're leaving the platform. So if you subtract the red from the green you get what's called a net score, and that's that blue line. And this is the overall server spending intentions from that July survey. The end is about 525 respondents out of the 4,500. And this is, again, those that just answered the question on server. So you can see the net score on server spend is dropping. And you can see the market share on server is dropping. The takeaway here is that servers, as a percentage of overall IT spend, are on a downward slope, and have been for quite some time. Back to the January '16 survey. Okay, so that's going to serve us. Let's take a look at the same data for storage. So if, Alex, if you bring up the storage sector slide, You can see kind of a similar trend. And I would argue what's happening here, a couple of things. You've got the CLOB effect, I'll talk about that some more, and you've also got, in this case, the flash, all-flash array effect. What happened was you had all-flash arrays and flash come into the data center, and that gave performance a huge headroom. Remember, spinning disk was the last bastion of mechanical movement and it was the main bottleneck in terms of overall application performance. IO was the problem. Well you put a bunch of flash into the system and it gives a lot of headroom. People used to over-provision capacity just for performance reasons. So flash has had the effect of customers saying, hey, my performance is good, I don't need to over-provision anymore, I don't need to buy so much. So that combined with cloud, I think, has put down the pressure on the storage business as well. Now the next slide, Alex, that I want you to bring up is the vendor net scores, the server spending intentions. And what I've done is I've highlighted Dell EMC. Now what's happening here in the slide, and I realize it's an eye chart, but basically where you want to be in this chart is in the left-hand side. What it shows is the spending intentions and the momentum from the October '18, which is the gray, the April '19, which is the blue, and then the July '19 which is the most recent one. Again, the end is 525 in the servers for the July '19 survey. And you can see Dell's kind of in the middle of the pack. You'd love to be in the left-hand side, you know, Docker, Microsoft, VMware, Intel, Ubuntu. And you don't want to be on the right-hand side, you know, Fujitsu, IBM, is sort of below the line. Dell's kind of in the middle there, Dell EMC. The next slide I want to show you is that same slide for storage. And again, you can see here is that on-- So this is vendor net scores, the storage spending intentions. On the left-hand side it's all the high growth companies. Rubrik, Cohesity, Nutanix, Pure, VMware with vSAN, Veeam. You see Dell EMC's VxRail. On the right-hand side, you see the guys that are losing momentum. Veritas, Iron Mountain, Barracuda, HitachiHDS, Fusion-io still comes up in the survey after the acquisition by Western Digital. Again, you see Dell EMC kind of holding serve in the middle there. Not great, not bad. Okay, so that's kind of just some other ETR data that I wanted to share. All right, next thing we're going to talk about is the macros market summary. And Alex, I've got some bullet points on this, so if you bring up that slide, let me talk about that a little bit. So five points here. First, cloud continues to eat away at on-prem, despite all this talk about repatriation, which I know does happen. People try to throw everything to the cloud and they go, whoa! Look at my Amazon bill, yeah, I get that. That's at the margin. The main trend is that cloud continues to grow. That whole repatriation thing is not moving the on-prem market. On-prem is kind of steady eddy. Storage is still working through that AFA injection. Got a lot of headroom from performance standpoint. So people don't need to buy as much as they used to because you had that step function in performance. Now eventually the market will catch up, all this digital transformation is happening, all this data is flowing through the system and it will catch up, and the storage market is elastic. As NAN prices fall, people will, I predict, will buy more storage. But there's been somewhat of a lull in the overall storage market. It's not a great market right now, frankly, at the macro level. Now ETR does these surveys on a quarterly basis. They're just about to release the October survey, and they put out a little glimpse on Friday about this survey. And I'll share some bullet points there. Overall IT spending clearly is softening. We kind of know that, everybody kind of realizes that. Here's the nuance. New adoptions are reverting to pre-2018 levels, and the replacements are rising. What does this mean? So the number of respondents that said, oh yes, we're adopting this platform for the first time is declining, and the replacements are actually accelerating. Why is that? Well I was at ETR last week and we were talking about this and one of the theories, and I think it's a good one, is that 2016, 2017 was kind of experimentation around digital transformation. 2018, people started to put things into production or closer to production, they were running systems in parallel, and now they're making their bets, they're saying, hey, this test worked, let's put this heavy into production in 2019, and now we're going to start replacing. So we're not going to adopt as much stuff 'cause we're not doing as much experimentation. We're going to now focus and narrow in on those things that are going to drive our business, and we're going to replace those things that aren't going to drive our business. We're going to start unplugging them. So that's some of what's happening. Another big trend is Microsoft. Microsoft is extending its presence throughout. They're goin' after collaboration, you saw the impact that they had on Slack and Slack stock recently. So Slack Box, Dropbox, are kind of exposed there. They're goin' after security, they've just announced a SIM product. So Splunk and IBM, they're kind of goin' after that base. The application performance management vendors. For instance, New Relic. Microsoft goin' after them. Obviously they got a huge presence in cloud. Their Windows 10 cycle is a little slower this time around, but they've got other businesses that are really starting to click. So Microsoft is one of the few vendors that really is showing accelerated spending momentum in the ETR data. Financial services and telcos, which are always leading spender indicators, are actually very weak right now. That's having a spillover effect into Europe, which is over-banked, if I can use that term. Banking heavy, if you will. So right now it's not a pretty picture, but it's not a disaster. I don't want to necessarily suggest this as like going back to 2007, 2008, it's not. It's really just a matter of things are softening and it's, you know, maybe taking a little breath. Okay, so let me summarize the meeting overall. Again, it was a very well-run meeting. Started at 9:00, ended at 12:00, bagged lunch, go home. Nice and crisp. So these guys are very well-prepared. I think, again, Dell is a extremely well-managed company. They laid out a much clearer vision for Wall Street of its strategy, where it's headed. As they say, they're going after IT complexity. I want to make a comment on this. You think about Legacy EMC. Legacy EMC was not the company that you would expect to deal with complexity. In fact, they were the culprit of complexity. One of the things that Jeff Clarke did when he came in, he said, this portfolio's too complex, needs to be simplified. Joe Tucci used to say, overlap is better than gaps. Jeff Clarke said we got too much overlap. We don't have a lot of gaps so let's streamline that portfolio. Taking advantage of vendor consolidation, this is an interesting one. Ever since I've been in this business, which has been quite a long time now, I've been hearing that buyers want to consolidate the number of vendors that they have. They've really not succeeded in doing that. Now can they do that now 'cause there are less vendors? Well, in a sense, yes, there are less sort of on-prem big vendors. EMC's no longer in the market, you don't have companies like Sun and Digital anymore, Compact is gone. HP split in two, but still. You're not seeing a huge number of new vendors, at scale, come into the market. Except you've got AWS and Google as new players there. So I think that injects sort of a new dynamic that a lot of people like to put cloud aside and kind of ignore it and talk about the old on-prem business, but I think that you're going to see a lot of experimentations and workload ins and outs, particularly with AWS and Google and of course Azure, which is in itself, their cloud is almost a separate force. So we'll see how that shakes up. As I say, servers right now, Dell's got a very tough compare. I think Dell will be fine in the server space. Storage, it's all about simplifying the portfolio, they've got a refreshed portfolio focused on regaining share. They've rebranded everything Power, so their whole line is going to be Power by, if it's not already, by May of next year, Dell Technologies World. It's a much more scalable portfolio. And I think Dell's got a lot of valuation levers. They're a $92 billion company, they've got their current operations, their current P and L, their share gains, their cross-company synergies, particularly with VMware, they can expand their TAM into cloud with partnerships like they're doing with AWS and others, Google, Microsoft. The Edge is a TAM expansion opportunity to them. And also corporate structure. You've seen them. VMware acquired Pivotal. They're cleaning that up. I'm sure they could potentially make some other moves. Secureworks is out there, for example. Maybe they'll do some things with RSA. So they got that knob to turn and they can delever. Paying down the debt to the extent that they can get back to investment grade, that will lower their interest rates, that'll drop right to the bottom line, and they'll be able to reinvest that. And Tom Sweet said, within 18 months, we'll be able to get there with that two X ratio relative to EBITA, and that's when they're going to start having conversations with the rating agencies to talk about you know, hey, maybe we can get a better rating and lower our interest expense. Bottom line, did Wall Street buy the story? Yes. But I don't think it's going to necessarily change anything in the near term. This is a show me from Missouri, prove it, execute, and then I think Dell will get rewarded. Okay, so this is Dave Vellante, thanks for watching this Cube Insights powered by ETR. We'll see ya next time. (electronic music)

>> From the SiliconANGLE media office in Boston, Massachusetts, it's theCUBE. Now here's your host, Stu Miniman. (techy music) >> Hi, I'm Stu Miniman, and welcome to a special CUBE conversation here in our Boston area studio. Happy to welcome to the program first time guest, Patrick Morley, who's the CEO of Carbon Black. Of course, recently announced acquisition by VMware of $2.1 billion. Patrick, thanks so much for joining us. >> Stu, thanks for having me. >> All right. So, you know, we love digging into tech. There is no hotter space than security, you know? All the cybers are, you know, really exciting stuff, and even your company's Waltham-based. >> That's right. >> So actually a little closer to Boston than we are here in Marlborough, Massachusetts. When we had a green screen we used to kind of fake it with the skyline, but you know, the Boston area people know more than just Massachusetts Tech, but you know, a lot of, you know, great technology in Boston of course, you know? A lot of good technologies, a lot of good schools that have driven things. You have been CEO since 2007 and have seen quite a bit. You know, merger, Bit9 and Carbon Black many years ago, IPO, you know, not that long ago in the past, and now acquisition, as we said, for $2.1 billion. So, you know, give us a little bit of step back as to, you know, the journey, how we got here, and you know, what's it like to be kind of at the helm with your crew through, you know, all of those changes? >> Yep, well certainly very, very proud and very thankful to all of the customers that have been with us for many, many, many years. And as you said when you first started here, Boston is an awesome place for cybersecurity. I think I fits a bit of the personality on the East Coast, and if you just look at Boston in general there's a lot of great cybersecurity talent, a lot of great cybersecurity companies. And I'm extremely proud and grateful to all of my employees in Massachusetts who have built Carbon Black over the last number of years. And of course we have offices elsewhere across the globe, but Boston is, and Massachusetts is, where the companies roots really come from. And as you said, 2007 is when I joined the company. Obviously cyber was a very different world back then, and it's amazing if you just kind of roll back. In 2007, the idea of a CISO, of a chief information security officer, was still very new, and most companies we dealt with back then did not have a CISO, they had a network administrator or somebody, so that's all changed. If you look at security as a board-level issue, in 2007 there were certainly some areas of some sectors like the government where it had a lot of importance, but outside of that it did not have the same visibility as a strategic issue as it does now, it's been amazing. >> So much, you know, my background is networking and virtualization. I've spent a lot of time, you know, since 2007 looking at all the cloud world, and as I said, back in the early 2000s security was top of mind but often bottom of budget. You know, the network people, you know, back in the day it was like, "Can't you just lock the door," or you know, "Make sure the rack is secure," and you know, "Well we'll run things over Optical," and therefore we'll know if somebody splices into it from a networking standpoint. Today, as you stated, clearly it's a board-level discussion, CISOs, you know, rising power in the organization, and often dictating a lot of how the stack is built out there. >> Absolutely. >> So wow, bring us a little bit, you know, your portfolio. You know, security is not a thing. You know, any customer I talk to, they're like, you know, there is no such thing as a silver bullet in security. Most customers I talk to really think of security as a programmatic effort, so help us understand a little bit, you know, where Carbon Black fits today, and then we'll get into, you know, your, you know, broadened scope once you're going to be under VMware. >> Yeah, so the core founding idea behind Carbon Black was a simple one, which was that fundamentally the adversary was in a position where they eventually would figure out a way to get in, and if you fundamentally believe that then you do everything you can to stop the adversary, but you say, "I need telemetry. "I need data in order to understand what's happening across my environment in order to be able to see and stop the adversary." And so we began a journey to essentially be able to collect and analyze all the data that an adversary, that an attacker would touch in order to run their program, and you know, we always have equated it to essentially a movie camera that allows you to rewind the tape, and with all that data that we collect we can run tremendous analytics against that in order to be able to see and stop the adversary and understand what's happening across the environment. We essentially created a market that's now called EDR endpoint detection and response, and it's that simple idea of being able to understand and have situational analysis, situational visibility across the whole enterprise. We did that initially on-premise, so we did all that analytics, and each one of our customers' back-ends in their data center, and two years ago we began a journey to say, "Look, we want to do two things." One is we want to leverage that data to be able to provide more security capabilities across a platform, so let's revolutionize, continue to revolutionize cybersecurity by offering a cloud-based platform, we're going to move all of that analytics up into the cloud, all those capabilities up into the cloud, and offer a multi-tenant, cloud native SaaS platform, and over the last two years we've done that with multiple services now up on that cloud, with thousands of customers who are using it, and the benefits of the cloud are pretty straightforward, and they've revolutionized other industries, they're revolutionizing cyber right now. Certainly you can analyze data at a scale that's just not possible when that data's locked up in multiple customers, so that's one big change. Obviously-- >> Yeah, I just, to want to help unpack and tease out that data piece, because you know, we always hear out there it almost, you know, is a bit trite, you know, the importance of data. Data's the new oil, it's the rocket ship, but you know, the value of that data, how much of that is Carbon Black leveraging the data, how much can the customer themselves take advantage of that data, or you know, this isn't in a vacuum. There are other security products, other pieces of, you know, that vendor's stack that might be able to leverage that data. >> Yeah, well Carbon Black's cloud native platform, security platform, is built on a totally, it's totally open, so from an API basis, so you should, you should think about, our customers certainly think about it this way, as one, we're leveraging that data, we analyze a trillion security events a day, one trillion, just immense, and the benefit of that is if we see something across the globe that has a high risk score, that's known malware, that might be a new form of attack, that might be a living-off-the-land attack, all of our customers get the benefit of that analytic. So Carbon Black, we certainly leverage it, but in addition, the way we've built the platform, customers can get access to all the data from their enterprise, and they can correlate that data with other aspects of their security or their IT infrastructure in order to build a more holistic view across the entire enterprise, and we also have third party partners out there, managed security service providers and others, who also have access to that data for their customer set to be able to run analytics on it. So when we think about data, as you said, you know, as the oil of the new world, we need to leverage that data, but we also need, in this new world order, to give our partners and our customers the capabilities to do what they want with that data as well for their own data. >> Yeah, love that, especially if you're talking in that cloud native world it can't just be something that's locked up and only used in one environment. You know, we track the observability companies out there, you know, they have similar type of messaging. Of course data protection, you know, once there is that, you know, breach, you know, how do I recover from this information? So that ripple effect, and love, you know, openness, APIs, making sure that can be shared. You know, maybe not something that traditionally I'd heard from VMware when you talk about the openness and where they're doing maybe. I think there are a couple things you want to talk about Carbon Black, but why not get to the VMware piece, too? >> Yeah, I was just going to, on the cloud side, you know, the power of the cloud, obviously it's revolutionized other industries, and certainly one of it is the ability to provide analytics at scale. The other piece, which I already mentioned, is the network effect on my ability to see something somewhere across the globe and help millions of other customers across the globe when I see something, and the other piece is just my ability to deploy quickly and my ability to innovate quickly, because rather than having to deliver new software into each enterprise I can do that on my cloud native platform. So I think it positions the defender, the security teams around the globe where they can be more on the offensive than they've ever been before because suddenly I don't have to spend my time worrying about deployment mechanics or other pieces. I can focus on what I really want to do, which is I want to secure my environment, I want to be able to understand what the adversary might be doing. So we're real excited about what we've done over the last two years with our cloud platform. >> Okay, so the deal hasn't closed yet but it's announced that you will be leading up the cloud security group at VMware. Give us a little bit, you know, directionally, where's that heading, what will that mean? Of course we've tracked, you know, where VMware touches a lot of that environment, you know, with my background in networking I talked to the Nicira team before, and then through what's become a very successful NSX, Sanjay Poonen with the AirWatch acquisition and where they've gone. Of course I would expect that's the closest piece that you started out with the endpoint protection with that team, with the Workforce ONE. So explain kind of the security portfolio, and interesting, cloud security is the discussion because that's the newer piece of the Carbon Black portfolio. Help us understand how the whole, all the pieces fit together. >> Yeah, so first I'll just reiterate what you said, which is the transaction's not yet closed, so everything I'm talking about is pre-closed, and obviously post-close we'll have additional commentary about what everything will look like. But absolutely we are very, my team, my customers, we announced the transaction a little over a month ago. Everyone was really, really excited, and I think fundamentally they're excited because organizations understand what Carbon Black delivers today, and what we deliver are great security products, and increasingly the majority of those products are in the cloud. And VMware has a tremendous reputation in the industry for the technical capabilities, for the value that they provide to customers, and just for the breadth of the portfolio that they have. You mentioned a few of them, right? And many organizations and people think about VMware from a virtualization standpoint. But increasingly over the last few years they've dramatically expanded their portfolio, network virtualization, and the NSX, the Workspace ONE as well, which was based on the AirWatch acquisition they did. Those are big businesses today, and they're helping organizations transform their infrastructure, the way they manage devices, et cetera. And so Carbon Black, on the security side, we've been partnered with VMware for the last couple of years. We've had an opportunity to get to know each other quite well. We've had an opportunity to integrate in two key spots. One, we've integrated with their App D capabilities, which you can think about essentially as helping to protect and provide telemetry for what's happening inside of the virtualized environment. And then secondarily, we've also partnered with Workspace ONE as well, again more on the device side. Those are two natural points where security, building security intrinsically into that compute stack, we've seen with customer reaction, has a fundamental impact on being able to have security right there rather than having to bolt it on afterwards. >> Yeah, you walk into an interesting configuration. First of all, you know, as you said VMware not thought of as a security company per se, lots of products that absolutely fit in the security space and are there. When you look out, of course VMware, you know, primarily owned by Dell, there's Secureworks, there's RSA, those are well known security brands. You know, how, give us how you think of how all those pieces go together and kind of the trajectory of where things are headed. >> Yeah, well goal number one, once we close the transaction, goal number one is to do two things. One, we're going to continue to drive forward with the cloud roadmap that we have. It's an aggressive road map we've been innovating aggressively over the last couple of years and we're going to continue to do that within VMware. The second piece is obviously to maximize the opportunity to build security into the compute stack of VMware, so that when customers think about security they don't have to think about it as a separate piece, but it's already there at their fingertips. And then as you mentioned, so those are two big goals right there, and as you mentioned obviously Dell has a large portfolio. There's other security products within the Dell portfolio, and you know, when we think about that obviously over time we're already partnered with some of those. Secureworks, for example, has been a very close and valuable part of Carbon Black's for many years. You'll see us continue to partner. There's other parts of the Dell family where we have partnered in the past, not tightly, but I think we'll have the opportunity to do more as part of the Dell family. All of this means for customers more value, because rather than having to go and figure it out themselves we're going to be delivering it in conjunction with the solutions they're already using. >> All right, Patrick, I want to help you, have you address a schism I see in the marketplace when it comes to the messaging around security. When peers of mine went to the RSA conference this year they came back almost unanimously with two words, doom and gloom. >> (laughing) Right. >> In Boston this year Amazon held the inaugural re:Inforce, positioned itself as the, you know, cloud security conference for the industry. We covered that, you know, both of those shows with theCUBE, and Stephen Schmidt from AWS said the state of cloud security is strong. VMware, very much we hear from Pat, you know, we need to do over, security's broken. Friends of mine in the security industry, and Carbon Black's been around since 2002, is you know, come on, you know, it's not just another acquisition, it's going to be a point product. You know, yes we have work to do as a whole, but you know, saying we need a do over or it's broken is a between hyperbolic from my peers in the industry, so what is the state of the industry, is there traditional storage and cloud storage is all rainbows and unicorns, or you know, where do you see it today? Of course we know as an industry there's always work to do, but you know, how do you round that circle? >> Yeah, I would take it, and you're right, by the way, I hear all the same commentary, and I think we have to take a step back and just look at industry, the industry in general, look at security in general. We started the interview talking about well, what was the world like in security in 2007? Security has gone from, "Hey, it's a niche area over here "and we know it's important but don't talk to us," to super strategic, again, at a board level, at a company level, and so that rapid growth has driven a lot of funding into the environment, a lot of vendors, there's over 5,000 security vendors out there today, all competing. I don't know how CISOs and CIOs and practitioners really figure out who does what, it's very challenging, and at the same time you've got the adversary, this third party continuing to advance their attack types using new techniques. You've got ransomware, which is a huge industry now, driving billions of dollars, so you have all of that happening, and so in hyper growth environments like that you get a lot of vendors. The average enterprise security team has 75 different products, and so, and they have to stitch that together, so the fundamentals of what, the way you described it I think are accurate on both sides. One, security's broken, it is broken. We've got too many vendors and we're bolting it on, we got to fix that. VMware is in a position, partnered with Carbon Black, to do that I think really well. The second piece is that the cloud does allow us, I'm not sure about rainbows, but the cloud does allow us to change security fundamentally because of some of the characteristics that I described earlier, and if you take Carbon Black plus VMware, plus what VMware is doing to deliver across any cloud, any device, any application, I think we're in a really interesting spot to help customers get more value from their compute stack and from security. >> You know, one of the things that VMware has always done well is they play in multiple environments. Back in the early days of server ritualization, didn't matter what hardware, they would get that across. Their cloud strategy went through quite a few iterations, you know, Sanjay Poonen came on our program and said, you know, "vCloud Air, we failed. "We got it wrong, we did it," but today every cloud show I go to there's a VMware piece of that. They're partnering with AWS, with Azure, with Google, with Alibaba, with Oracle even-- (chuckling) And IBM recently. But still one of the critiques I have for VMware is VMware does good at managing their house, but security, customers, as you said, they've got 75 tools and they're going to have their VMware state, and they're going to have their native cloud pieces, and they're going to have their non-VMware environment. So how can, you know, once you're under VMware, you know, participate in that environment? Will you primarily be VMware environment and the VMware cloud environment, or will it be a broader cloud security strategy? >> Yeah, well I think certainly VMware has done an amazing job over the last few years of really pushing this any-cloud model, right? "Hey, no matter where your workloads "are going to be in a hybrid cloud environment," you know, "we're going to be there to help you," and more effectively, more efficiently, faster, better performance, strong ROI. And so if you look at Carbon Black's roots, and I mentioned this earlier, one of our core beliefs is that one vendor can't do it all. You have to build on an open, extensible API-based platform, and that's what we've done since the beginning of the company, and so you will not see Carbon Black change our philosophy. You know, we will continue to be very, very open, and I think, by the way, that reflects very much VMware's strategy as of late, which is an open strategy where they're playing with lots of providers in the marketplace. Again, the benefit of Carbon Black plus VMware on that platform is that for VMware infrastructure, their products, I think you're going to see out of the box security capabilities that are going to give advantage to customers, from ease of use, from the way that that security works, et cetera, and then we will continue to partner with other vendors out there across the market. >> All right, Patrick, we know, you mentioned how many different tools customers have to deal with. There are more new threats coming out, you know, every day. There's no way that a person or a team can keep up with all of this, so you know, is AI the answer? How are these technologies going to be able to allow our systems to be able to protect us better and update, you know, we haven't talked abut AI yet. I know it does fit in-- >> We have to talk about AI. (chuckling) >> So just to understand how you know, the systems and the software and the solutions are going to help enable teams to be able to keep up with, you know, the rapidly expanding and changing landscape in security. >> Yeah, AI is a tool, we use it, and just as I've mentioned cloud, right, along with the ability to analyze trillions of events on a daily basis, things like AI can play a very significant role in helping me to understand what's happening across very large corpuses of data, and so we use a lot of it, and that allows us to understand when there's an anomaly somewhere across the globe on some system, some endpoint or device, anywhere across the globe and then leverage that to help our other customers. So AI role is playing an important part. It will continue to play an important part. But AI leverages the data that we collect, so if you go back to where Carbon Black is today with all that data that we're analyzing, one of the really interesting things is VMware today has 70 million VMs. 60 million of those are on-prem, 10 million of them are on the cloud. Part of the benefit that Carbon Black gets from VMware is we're going to get all this additional telemetry that we're going to be able to, again, consume, leverage AI capabilities to help with the analysis of that, and again, provide more customer back to the value on seeing and stopping the adversary. That also extends to what VMware's doing on the device side with Workspace ONE, et cetera, so there's a lot of opportunity over the coming quarters and years to provide more value for customers in understanding what's happening across their environment because of all of the touchpoints we're going to have as part of the VMware compute stack. >> All right, Patrick, final thing, what does this mean for your customers? You know, I think back to, you know, not that long ago you did an IPO, you know? What would that mean for the growth, the investment into technology and growing the team. Now, you know, in industry parlance, you know, you had another exit and you will be part of VMware, so we might not get as much visibility into the specific revenues and the hiring that you're doing there, but what will this ultimately mean for Carbon Black's current and potential future customers? >> Yeah, so we have over 5,000 global customers out there today, and first and foremost it's going to mean more investment from a product roadmap standpoint. If you look at 2019, this year, the number one area of investment for Carbon Black was in R&D, and as we move forward, again post-close, our customers are going to see continued investment in the platform, in our cloud security platform, in order to ensure we continue to bring more capabilities to market. And then, as I said earlier, in conjunction with that do everything we can to integrate in with the VMware product portfolio, again, so that security's not bolted on but it's intrinsic to the compute stack, and so I think that's the biggest thing. I have had the opportunity to go out and speak to many customers over the last four weeks. Customer and partner reaction has been outstanding. They get it, they understand it, they understand that there's a better way and that's what we're going to be doing as part of VMware. >> Yeah, any surprising nuggets in the last month talking to the customers and partners more that you've learned? >> This is going to sound self-serving, but it's the truth. I will tell you that the VMware reputation out there is outstanding. I mean, and I had been surprised at how little I have to do to tell them why this makes so much sense. They get it, the majority of our customers get it. They understand the possibilities of what we can provide, and there's a level of excitement out there, again with our customers and partners. It's just, it's awesome. >> All right, Patrick Morley, CEO of Carbon Black. Thank you so much for joining us on theCUBE. >> Stu, thanks. >> All right, lots of coverage, of course, through 2019 and gearing up for 2020 where we'll all have perfect hindsight, I'm sure. Check out thecube.net for the events we've been at, search where we're going to be, and please reach out if you have any questions. I'm Stu Miniman, and as always, thank you for watching theCUBE. (techy music)

>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019. Brought to you by IBM Wear and its ecosystem partners. >> Welcome back to the cubes Live coverage Of'em World 2019 in San Francisco, California We're here at Mosconi North Lobby. Two sets. Jumper of my Coast. David wanted Dave 10 years. Our 10th season of the cue coming up on our 10 year anniversary May of 2020. But this corner are 10 years of the Cube. Our next guest is Sanjay Putting Chief Operating Officer Of'em where who took the time out of his busy schedule to help us do a commemorative look back. Thanks for coming to our studio. Hello, John. That was great. Fans of yours was really regulations on the 10 year mark with the, um well, we really appreciate your partnership. We really appreciate one. Things we love doing is covering as we call that thing. David, I coined the term tech athletes, you know, kind of the whole joke of ESPN effect that we've been called and they're really tech athlete is just someone who's a strong in tech always fighting for that extra inch. Always putting in the hard work discipline, smart, competitive. You get all that above. Plus, you interviewed athletes today on state real athletes. Real athletes, Tech show. So I guess they would qualify as Tech athlete Steve Young. That's pretty funny. It was a >> great time. We've been trying to, you know, Veum World is now the first time was 2004. So it's 1/16 season here, and traditionally many of these tech conference is a really boring because it's just PowerPoint dead by power point lots of Tec Tec Tec Tec breakout sessions. And we're like, You know, last year we thought, Why don't we mix it up and have something that's inspirational education We had Malala was a huge hit. People are crying at the end of the session. Well, let's try something different this year, and we thought the combination of Steve Young and Lyndsey one would be great. Uh, you know, Listen, just like you guys prepped for these interviews, I did a lot of prep. I mean, I'm not I'm a skier, but I'm nowhere close to an avid skier that watch in the Olympics huge fan of Steve Young so that part was easy, but preparing for Lindsay was tough. There were many dynamics of that interview that I had to really think through. You want to get both of them to converse, you know, he's She's 34 he's 55. You want to get them to really feel like it's a good and I think it kind of played out well. >> You were watching videos. A great prep. Congratulations >> trying t o show. It's the culture of bringing the humanization aspect of your team about tech for good. Also, you believe in culture, too, and I don't get your thoughts on that. You recently promoted one of your person that she has a chief communications Johnstone Johnstone about stars you promote from within. This >> is the >> culture you believe it. Talk about the ethos. Jones is a rock star. We love her. She's just >> hardworking, credible, well respected. Inside VM where and when we had a opening in that area a few months ago, I remember going to the her team meeting and announcing, and the team erupted in cheers. I mean that to me tells me that somebody was well liked from within, respected within and pure level and you know the organization's support for a promotion of that kind of battlefield promotion. It's great big fan of hers, and this is obviously her first show at Vienna. Well, along with Robin, Matt, look. So we kind of both of them as the chief marketing officer, Robin and Jones >> and Robinson story. Low Crawl made her interim first, but they then she became Steve Made it Permanent way. >> Want them to both do well. They have different disciplines. Susan, uh, national does our alliances, you know, if you include my chief of staff for the six of my direct reports are women, and I'm a big believer in more women. And take why? Because I want my Sophia, who's 13 year old do not feel like the tech industry is something that is not welcome to women in tech. So, you know, we really want to see more of them. And I hope that the folks who are reporting to me in senior positions senior vice president is an example can be a role model to other women who are aspiring, say, one day I wanna be like a Jones Stone or Robin. Madam Local Susan Nash, >> John and I both have daughters, so we're passionate about this. Tech is everywhere, so virtually whatever industry they go into. But I've asked this question Sanjay of women before on the Cube. I've never asked him in. And because you have a track record of hiring women, how do you succeed in hiring women? Sometimes way have challenges because way go into our little network. Convenient. What? What's your approach? Gotta >> blow off that network and basically say First off, if that network is only male or sometimes unfortunately white male or just Indian male, which is sometimes the nature of tech I mean, if you're looking for a new position, tell the recruiters to find you something that's different. Find me, Ah woman. Find me on underrepresented minority like an African American Latino and those people exist. You just have a goal. Either build a network yourself. So you've got those people on your radar. We'll go look, and that's more work on us, says leaders. But we should be doing that work. We should be cultivating those people because the more you promote capable. First off, you have to be capable. This is not, you know, some kind of affirmative action away. We want capable people. Someone shouldn't get the job just because they're a woman just because the minority, that's not the way we work. We want capable people to do it. But if we have to go a little further to find them, we'll go do it. That's okay. They exist. So part of my desires to cultivate relationships with women and underrepresented minorities in the world that can actually in the world of tech and maintain those relationships because you never know you're not gonna hire them immediately. But at some point in time, you might need to have them on your radar. >> Sanjay, I wanna ask you a big picture question. I didn't get a chance to ask path this morning. I was at the bar last night just having a little dinner, and I was checking out Twitter. And he said that the time has never been. It's never been a greater time arm or important time to be a technologist. Now I saw that I went interesting. What does that mean? Economic impact, social impact? And I know we often say that, and I don't say this to disparage the comment. It's just to provide historical context and get a get it open discussion about what is actually achievable with tech in this era and what we actually believe. So I started to do some research and I started right down. First of all, I presume you believe that right on your >> trusty napkin at the >> bar. So there has never been a more important time to be a technologist. You know, it's your company at your league. You know, Pat, I presume you agree with it. Yeah, absolutely. I slipped it back to the 1900. Electricity, autos, airplanes, telephones. So you we, as an industry are up against some pretty major innovations. With that historical context, Do you feel as though we can have a similar greater economic and social impact? >> Let's start with economic first and social. Next time. Maybe we should do the opposite, but economic? Absolutely. All those inventions that you >> have are all being reinvented. The technology the airplanes all been joined by software telephones are all driving through, you know, five g, which is all software in the future. So tech is really reinventing every industry, including the mundane non tech industries like agriculture. If you look at what's happening. Agriculture, I ot devices are monitoring the amount of water that should go to particular plant in Brazil, or the way in which you're able to use big data to kind of figure out what's the right way to think about health care, which is becoming very much tech oriented financial service. Every industry is becoming a tech industry. People are putting tech executives on their boards because they need an advice on what is the digital transformations impact on them cybersecurity. Everyone started by this. Part of the reason we made these big moves and security, including the acquisition of carbon black, is because that's a fundamental topic. Now social, we have to really use this as a platform for good. So just the same way that you know a matchstick could help. You know, Warm house and could also tear down the house. Is fire good or bad? That's been the perennial debate since people first discovered fire technology. Is this the same way it can be used? Reboot. It could be bad in our job is leaders is to channel the good and use examples aware tech is making a bit force for good. And then listen. Some parts of it may not be tech, but just our influence in society. One thing that pains me about San Francisco's homelessness and all of the executives that a partner to help rid this wonderful city of homeless men. They have nothing to attack. It might be a lot of our philanthropy that helps solve that and those of us who have much. I mean, I grew up in a poor, uh, bringing from Bangla, India, but now I have much more than I have. Then I grew up my obligations to give back, and that may have nothing to do with Tech would have to do all with my philanthropy. Those are just principles by which I think when you live with your a happier man, happier woman, you build a happier >> society and I want to get your thoughts on common. And I asked a random set of college students, thanks to my son that the network is you said your daughter to look at the key to Pat's King Pat's commentary in The Cube here this morning that was talking about tech for good. And here's some of the comments, but I liked the part about tech for good and humanity. Tech with no purpose is meaningless tech back by purposes. More impactful is what path said then the final comments and Pat's point quality engineering backing quality purpose was great. So again, this is like this is Gen Z, not Millennials. But again, this is the purpose where it's not just window dressing on on industry. It's, you know, neutral fire. I like that argument. Fire. That's a good way Facebook weaponizing Facebook could be good or bad, right? Same thing. But the younger generation. You're new demographics that are coming into cloud. Native. Yeah, what do you think? >> No. And I think that's absolutely right. We have to build a purpose driven company that's purposes much more than just being the world's best softer infrastructure company or being the most profit. We have to obviously deliver results to our shareholders. But I think if you look at the Milton Friedman quote, you know, paper that was written that said, the sole purpose of a company is just making profits, and every business school student is made to read that I >> think even he >> would probably agree that listen today While that's important, the modern company has to also have a appropriate good that they are focused on, you know, with social good or not. And I don't think it's a trade off being able to have a purpose driven culture that makes an impact on society and being profitable. >> And a pointed out yesterday on our intro analysis, the old term was You guys go Oh, yeah, Michael Dell and PAD shareholder value. They point out that stakeholder value, because now the stakeholder Employees and society. So congratulations could keep keep keep it going on the millennial generation. >> Just like your son and our kids want a purpose driven company. They want to know that the company that working for is having an impact. Um, not just making an impression. You do that. It shows like, but having an impact. >> And fire is the most popular icon on instagram. Is that right? Yeah, I know that fire is good. Like your fire. Your hot I don't know. I guess. Whatever. Um fire. Come comment. There was good Sanjay now on business front. Okay, again, A lot of inflection points happen over 10 years. We look back at some of this era, the Abel's relationship would you know about. But they've also brought up a nuance which we talked about on the intro air Watch. You were part of that acquisition again. Pig part of it. So what Nasiriyah did for the networking STD see movement that shaped VM. Whereas it is today your acquisition that you were involved and also shaping the end user computing was also kind of come together with the cloud Natives. >> How is >> this coming to market? I mean, you could get with >> my comparison with carbon black there watch was out of the building. Carbon black is not considered. >> Let's talk about it openly. And we talked about it some of the earnings because we got that question. Listen, I was very fortunate. Bless to work on the revitalization of end user computing that was Turbo charged to the acquisition of a watch. At that time was the biggest acquisition we did on both Nice era and air watch put us into court new markets, networking and enterprise mobility of what we call not additional work space. And they've been so successful thanks to know not just me. It was a team of village that made those successful. There's a lot of parallels what we're doing. Carbon, black and security. As we looked at the security industry, we feel it's broken. I alluded to this, but if I could replay just 30 seconds of what I said on some very important for your viewers to know this if I went to my doctor, my mom's a doctor and I asked her how Doe I get well, and she proposed 5000 tablets to me. Okay, it would take me at 30 seconds of pop to eat a tablet a couple of weeks to eat 5000 tablets. That's not how you stay healthy. And the analogy is 5000 metres and security all saying that they're important fact. They use similar words to the health care industry viruses. I mean, you know, you and what do you do instead, to stay healthy, you have a good diet. You eat your vegetables or fruit. Your proteins drink water. So part of a diet is making security intrinsic to the platform. So the more that we could make security intrinsic to the platform, we avoid the bloatware of agents, the number of different consuls, all of this pleasure of tools that led to this morass. And what happens at the end of that is you about these point vendors, Okay, Who get gobbled up by hardware companies that's happening spattered my hardware companies and sold to private equity companies. What happens? The talent they all leave, we look at the landscape is that's ripe for disruption, much the same way we saw things with their watch. And, you know, we had only companies focusing VD I and we revitalize and innovative that space. So what we're gonna do in securities make it intrinsic and take a modern cloud security company carbon black, and make that part of our endpoint Security and Security Analytics strategy? Yes, they're one of two companies that focus in the space. And when we did air watch, they were number three. Good was number one. Mobile line was number two and that which was number three and the embers hands. We got number one. The perception in this space is common. Lacks number two and crowdstrike number one. That's okay, you know, that might be placed with multiple vendors, but that's the state of it today, and we're not going point against Crowdstrike. Our competition's not just an endpoint security point to a were reshaping the entire security industry, and we believe with the integration that we have planned, like that product is really good. I would say just a cz good upper hand in some areas ahead of common black, not even counting the things we're gonna integrate with it. It's just that they didn't have the gold market muscle. I mean, the sales and marketing of that company was not as further ahead that >> we >> change Of'em where we've got an incredible distribution will bundle that also with the Dell distribution, and that can change. And it doesn't take long for that to take a lot of customers here. One copy black. So that's the way in which we were old. >> A lot of growth there. >> Yeah, plenty of >> opportunity to follow up on that because you've obviously looked at a lot of companies and crowdstrike. I mean, huge valuation compared to what you guys paid for carbon black. I mean, >> I'm a buyer. I mean, if I'm a buyer, I liked what we paid. >> Well, I had some color to it. Just when you line up the Was it really go to market. I mean some functions. Maybe not that there >> was a >> few product gaps, but it's not very nominal. But when you add what we announced in a road map app, defensive alderman management, the integration of works based one this category is gonna be reshaped very quickly. Nobody, I mean, the place. We're probably gonna compete more semantic and McAfee because most of those companies that kind of decaying assets, you know, they've gotten acquired by the companies and they're not innovating. So I'd say the bulk of the market will be eating up the leftover fossils of those sort of companies as as companies decided they want to invest in legacy. Technology is a more modern, but I think the differentiation from Crowdstrike very clear is we integrate these, these technology and the V's fear. Let me give an example. With that defense, we can make that that workload security agent list. Nobody can do that. Nobody, And that's apt defense with carbon black huge innovation. I described on stage workspace one plus carbon black is like peanut butter and jelly management. Security should go together. Nobody could do that as good as us. Okay, what we do inside NSX. So those four areas that I outlined in our plans with carbon black pending the close of the transaction into V sphere Agent Lis with workspace one unified with NSX integrated and into secure state, You know, in the cloud security area we take that and then send it through the V m. Where the devil and other ecosystem channels like you No idea. Security operative CDW You know, I think Dimension data, all the security savvy partners here. I think the distribution and the innovation of any of'em were takes over long term across strike may have a very legitimate place, but our strategy is very different. We're not going point tool against 0.0.2 wish reshaping the security industry. Yeah, What platform? >> You're not done building that platform. My obvious question is the other other assets inside of Arcee and secureworks that you'd like to get your hands on. >> I mean, listen, at this point in time, we are good. I mean, it's the same thing like asking me when we acquired air watching. Nice Here. Are you gonna do more networking and mobility? Yeah, but we're right now. We got enough to Digest in due course you. For five years later, we did acquire Arkin for network Analytics. We acquired fellow Cloud for SD when we're cloud recently, Avi. So the approach we take a hammer to innovations first. You know, if you're gonna have an anchor acquisition, make sure it's got critical mass. I mean, buying a small start up with only 35 people 10 people doesn't really work for us. So we got 1100 people would come back, we're gonna build on it. But let's build, build, build, build, partner and then acquire. So we will partner a lot with a lot of players. That compliment competition will build a lot around this. >> And years from now, we need >> add another tuck in acquisition. But we feel we get a lot in this acquisition from both endpoint security and Security Analytics. Okay, it's too early to say how much more we will need and when we will need that. But, you know, our goal would be Let's go plot away. I have a billion dollar business and then take it from there. >> One more security question, if I may say so. I'm not trying to pit you against your friends and AWS. But there are some cleared areas where your counter poise >> Stevens just runs on eight of us comin back. >> That part about a cloud that helps your class ass business. I like the acquisition. But Steven Schmidt, it reinforced the cloud security conference, said, You know, this narrative in the industry that security is broken is not the right one. Now, by the way, agree with this. Security's a do over pat kill singer. And we talked about that for five years ago. Um, but then in eight of you says the shared security model, when you talk to the practitioners like, yeah, they they cover, that's three and compute. But we have the the real work to d'oh! So help me square that circle. >> Yeah, I think if aws bills Security Service is that our intrinsic to their platform and they open up a prize, we should leverage it. But I don't think aws is gonna build workload security for azure compute or for Gogol compute. That's against the embers or into the sphere. Like after finishing third accordion. And they're like, That's not a goal. You go do it via more So from my perspective. Come back to hydrogen. 80. If there's a workload security problem that's going to require security at the kernel of the hyper visor E C to azure compute containers. Google Compute. >> Who's gonna do >> that? Jammer? Hopefully, hopefully better than because we understand the so workloads. Okay, now go to the client site. There's Windows endpoints. There's Mac. There's Lennox. Who should do it? We've been doing that for a while on the client side and added with workspace one. So I think if you believe there is a Switzerland case for security, just like there was a Switzerland case for management endpoint management I described in Point management in Point Security going together like peanut butter and jelly, Whatever your favorite analogy is, if we do that well, we will prove to the market just like we did with their watch An endpoint management. There is a new way of doing endpoint security. Dan has been done ever before. Okay, none >> of these >> guys let me give an example. I've worked at Semantic 15 years ago. I know a lot about the space. None of these guys built a really strategic partnership with the laptop vendors. Okay, Del was not partnering strategically on their laptops with semantic micro. Why? Because if this wasn't a priority, then they were, you know, and a key part of what we're doing here is gonna be able to do end point management. And in point security and partner Adult, they announced unified workspace integrated into the silicon of Dell laptops. Okay, we can add endpoint security that capability next. Why not? I mean, if you could do management security. So, you know, we think that workspace one, we'll get standing toe work space security with the combination of workspace one and security moving and carbon black. >> Sanjay, we talked about this on our little preview and delivery. Done us. We don't need to go into it. The Amazon relationship cleared the way for the strategy in stock price since October 2016 up. But >> one of the >> things I remember from that announcement that I heard from the field sales folks that that were salespeople for VM wear as well as customers, was finally clarity around. What the hell? We're doing the cloud. So I bring up the go to market In the business side, the business results are still strong. Doing great. You guys doing a great job? >> How do you >> keep your field troops motivated? I know Michael Dell says these are all in a strategy line. So when we do these acquisitions, you >> had a lot >> of new stuff coming in. I mean, what's how do you keep him trained? Motivated constantly simplifying whenever >> you get complex because you add into your portfolio, you go back and simplify, simplify, simplify, make it Sesame Street simple. So we go back to that any cloud, any app, any device diagram, if you would, which had security on the side. And we say Now, let's tell you looking this diagram how the new moves that we've made, whether it's pivotal and what we're announcing with tanz ou in the container layer that's in that any Apple air carbon black on the security there. But the core strategy of the emer stays the same. So the any cloud strategy now with the relevance now what, what eight of us, Who's our first and preferred partner? But if you watched on stage, Freddie Mac was incredible. Story. Off moving 600 absent of the N word cloud made of us Fred and Tim Snyder talked about that very eloquently. The deputy CTO. They're ratty Murthy. CTO off Gap basically goes out and says, Listen, I got 800 APS. I'm gonna invest a lot on premise, and when I go to the cloud, I'm actually going to Azure. >> Thanks for joining you. Keep winning. Keep motivated through winning >> and you articulate a strategy that constantly tells people Listen. It's their choice of how they run in the data center in the cloud. It's their choice, and we basically on top of all of those in the any cloud AP world. That's how we play on the same with the device and the >> security. A lot of great things having Sanjay. Thanks >> for you know what a cricket fan I am. Congratulations. India won by 318 goals. Is that >> what they call girls run against the West Indies? I think you >> should stay on and be a 40 niner fan for when you get Tom baseball get Tom Brady's a keynote will know will be in good Wasn't Steve Young and today love so inspirational and we just love them? Thank you for coming on the Cube. 10 years. Congratulations. Any cute moments you can point out >> all of them. I mean, I think when I first came to, I was Who's the d? I said ASAP, like these guys, John and Dave, and I was like, Man, they're authentic people. What I like about you is your authentic real good questions. When I came first year, you groomed me a lot of their watch like, Hey, this could be a big hat. No cattle. What you gonna do? And you made me accountable. You grilled me on eight of us. You're grilling me right now on cloud native and modern, absent security, which is good. You keep us accountable. Hopefully, every you're that we come to you, we want to show as a team that we're making progress and then were credible back with you. That's the way we roll. >> Sanjay. Thanks for coming. Appreciate. Okay, we're live here. Stay with us for more of this short break from San Francisco v emerald 2019

>> Narrator: Live, from San Francisco, celebrating 10 years of high tech coverage, it's theCUBE, covering VMWorld 2019. Brought to you by VMWare and its ecosystem partners. >> Hey welcome back to theCUBE live here in San Francisco for VMWorld 2019. I'm John Furrier with Dave Vellante For CUBE coverage live. We're here with Michael Dell, founder and CEO of Dell Technologies. Great to see you. >> Great to be back with you guys. Thank you guys for all the great coverage here at VMWorld. >> Thanks for coming on. >> And being here. >> I know you're super busy, got a lot of time. So let's get right to it. You're not on stage, you haven't been involved in the keynotes, it's been pretty much a VMWare show, but Pivotal being bought by VMWare, big news, Carbon Black, those were the acquisitions coming in that got everyone abuzz, but there's a lot of technical integrations going on with VMWare, as Dave called it once, the crown jewel for you. >> I agree. >> What's goin' on? I mean, what's inside your head right now? Share what's goin' on. What's on the chess board? >> Well, you know, if we step back to 2015 when we announced the combination and fast forward to today to 2019 we're really delighted with, you know, the progress, and, you know, how we've been able to bring the Dell Technologies family together, the great progress and innovation going on here at VMWorld. You know, you see it on stage, and you know, more today as well. Integrating Kubernetes right inside of vSphere. You know, that's super important. Obviously bringing together the developer and the infrastructure, you know, with build, run, manage, connect, and protect, all the progress we're making at the network layer with NSX, with security, with Carbon Black, and all things Dell are powered by VMWare, so our Dell Technologies cloud vision, the multi-cloud vision, again, think about it from the perspective of the customer. We always start with the customer. Customer is looking for a developer-centric environment that is location agnostic, right? And they don't want to get locked in, and when you think about computing, increasingly it's highly distributed. Right, you got Edge, you got all sorts of clouds, you got software as a service, and how do you seamlessly move things around. And VMWare Cloud Foundation is the perfect substrate to be able to manage in that >> I want to get into that-- >> Future world. >> I want to get into the whole the spare parts comin' together. You guys are pulling a lot together with Dell Technologies, but first I want to say that this is our tenth year covering VMWorld, it's our 10th year-- >> Congratulations, thank you. >> This is the last show standing, 'cause the first show we did was EMC World, which you bought, so that's technically part of Dell Technologies. We've been covering theCUBE, when we first met you-- >> Still there, it's just now even bigger. >> Don: It's even bigger. >> When we first met you you were a public company, and I remember we had conversations around going private and some of the things that you saw and you wanted to do, you're doing them. So we're now five, six years into that. You've been number one in a lot of categories. You like to talk about, we're number one in service, we're number one in storage. You've been number one in a lot of those things that you used to compete and still do. Now the game has changed, the platform of cloud is certainly there, you're bringing all these piece parts together. Not easy, I mean it's, you look at it, it looks obvious on the surface, but it's not obvious putting it together. This is kind of what's happening right now. This seems to be the top story for Dell Technologies. You're bringing the collection of Dell plus VMWare and new stuff into the fold. Is that the right kind of way to categorize it? >> You know, I think if you, if you look at it as a trajectory it's all very clear and it's not really that different from the vision that we laid out in 2015 and 2016. And certainly we were given a incredible opportunity to be able to bring, you know, EMC and VMWare into the Dell Tech family, along with Pivotal, and it's resonated with customers. We've had incredible revenue synergies, and I couldn't be more excited about the level of innovation that we're driving, and the feedback we're getting from customers continues to be quite positive. And you know, what I see out there, looking out, you know, five years, 10 years, is this boom in Edge computing. And I think there again it plays to our strengths and how do we enable this digital future for our customers, you know, and to be able to unleash all this data to enable humanity, and that's why we built this company. >> So as it relates to the Edge, and one of the areas that you're not number one in, one of the few, is public cloud. So you're kind of redefining the notion of cloud with multi-cloud. So I wonder how you think about that opportunity. You're known for go big or go home, you like big markets, how do you look at the total market for multi-cloud and Edge and as it relates to sort of the existing on prem business, the public cloud growth that you're seeing, what do you see for that multi-cloud/Edge new cloud opportunity? >> Well, since we're here at VMWorld, right, VMWare has about 70 million workloads. I think that's actually bigger than the public cloud, right? You can correct me if I'm wrong, right? >> Yeah, I mean they are, look, on-prem's way bigger than the public cloud, right? No question. >> Exactly, and what's happening, of course is-- >> Are grown faster, sorry, but it's much much bigger. >> The line is blurring between, you know, what's a public cloud, what's a hybrid cloud, multi-cloud, Edge, and so, look, our opportunity is to really make all that go away for customers and allow them to choose and express our unique value add in whatever form the customer wants to use it. So you've seen us align with all the public clouds. You know, you're seeing us take steps in the Edge. We're continuing to improve the on-premise systems. You know, with project dimension now it's the VMWare cloud on Dell EMC that we're managing for you. And it's on-demand, it's consumption, and it's consumed just like a public cloud. >> And I (voice muffled) numbers there. >> It's all coming together and who's got a better capability and position than we have? >> Well that's what I was getting at about the piece parts being put together, bringing the spare parts, because I would agree that the on-premise is bigger than the public cloud, but, you know, it's like it's a declining old technology that's being refreshed so you have the customers looking at, you know, that's why containers are popular. You can put containers around legacy. But those technologies have to transform into new ones. This is the cloud platform, I think, opportunity, and so you guys now have VMWare cloud on Dell EMC, which is what looks like it's a managed service for the on-prem as kind of a starting point to kind of re-platform IT or the enterprise because, yeah, it's a big market that's declining or transforming, the spends there, but it might not be the same as it was before. You know what I'm saying? So that's kind of where we see that. Your thoughts on that dynamic. >> Customers don't want to be locked into a particular way of doing things, and if you think about workloads and containers and where these things will reside, one thing we know is it'll change over time, right? And new requirements, security regulation, performance, cost, et cetera. We see things moving back and forth, and I maintain that when we're here on theCUBE, you know, at the 15-year anniversary or the 20-year anniversary, we'll be talking about the Edge being bigger than all the clouds combined. >> Yeah, I like that Edge story. One of the things I want to get thoughts on, you said on theCUBE last year, data tsunami. You've always been pro data, that the data piece is a critical aspect of this new equation. There seems to be a competitive battle for what I call the control plane of data. That's my words, no one has really written that up yet, but data is a strategic asset when you're dealing with applications, whether it's, you know, cloud native and/or on-premise using microservices, but Edge, certainly in data, is a critical thing, too. Do you move compute to the Edge? Do you have data at the Edge? So data's a critical ingredient in all this. What's update in your mind in terms of how that's changed or is it still the same course? What's the current vision of the data role? >> I think it is the critical ingredient. I mean, that's sort of the plot, right? And when you think about neural networks and machine learning and AI and all of those great tools, they're nothing without the data, and we're just at the beginning, you know, we're in the pre-game show of 5G. And we have an increasingly intelligent and connected world, and so, you know, if you think you have a lot of data now, in five years from now you have a thousand times more, and so we're building out this infrastructure to enable, you know, humanity to really bring value from that data. >> Michael, when you bought EMC, I was having a conversation with one of your, CEOs of one of your competitors, and that individual said that, well, Dell's not going to be able to buy companies anymore 'cause of all this debt. And I said, well, what about VMWare? >> How about 40 companies in the last four or five years? There you go. >> So my question to you is around M and A, you obviously as Dell, you bought a lot of companies, Joe Tucci before you bought a lot of companies. Now you and Pat are buying a lot of companies. You've learned a lot about M and A. What do you look for, and what have you learned, what do you look for? I'm sure you've made some mistakes along the way, but what do you look for in M and A? I mean, what's the secret sauce as to how you're successful in M and A? >> Well what we don't do is wake up in the morning and say, "Let's go find a company to buy." Okay? We actually start with the strategy of the company and what are we trying to accomplish and what is the strategic intent and the problems that we're trying to solve on behalf of our customers? And, there are many ways to do that, right? We have organic innovation, you know, the list of the top, you know, patent holders and producers just came out for 2018. We were ranked number 12 of all companies in the entire world. That's pretty good, you know? Up from number 18 the year before. You know, we were a couple patents behind Apple, and, you know, our organic innovation engine is very very strong. Then we have partnerships, right? We're not going to do everything ourselves, right? Look out there at the expo you see every company in the industry is part of the VMWare ecosystem, love it, fantastic, right? Then we have investments. We have our Dell Technologies capital. And we're continuing to make investments. We're going to announce another one here, it'll probably get your attention, in the compute space, in the AI space. And we continue to sort of shoot ahead, you know, three to five years into the future with these new investments. And then of course, acquisitions are also a tool to accelerate. And if you think about how we built NSX and adding new capabilities into the software-defined network, which I continue to believe is an enormous opportunity that we're incredibly well positioned for. So we have a platform to add new capabilities, but you know, acquisitions are just one of the factors. (voices muffled) >> Well and you also have some dry powder, if I may, and it relates to this, that you haven't really pulled the trigger on yet, which is Dell Boomi, Secureworks, and RSA. I mean these are assets that, you know, it's not exactly clear where they fit in the whole family. You have a lot of options there. I don't know what you can share about those. >> You are correct, we do have a lot of options, and we have some great assets that continue to grow. You know, Boomi continues to boom a long, and adding thousands of colors and continues to be, you know, quite well adopted. But here at VMWorld super excited about the ability to bring together Kubernetes and Pivotal and VMWare all together. You know, I think, you know, if you look at the endpoint business on a revenue basis nobody has a bigger endpoint business than Dell Technologies, all right? And you know, with what we're doing in Workspace ONE, which was already having great momentum, and now with Carbon Black, the ability to secure those endpoints, which are increasingly very diverse, as we were talking about before. You know, our capabilities continue to expand. >> You guys have done a great job. I mean, Dave and I were commenting, the shareholder value, stakeholder value, both shareholder and stakeholder that you've done, went private, then went public, all this financial success, congratulations, but I want to talk about Pat Gelsinger and VMWare because we were commenting during the vCloud Air transition before the Amazon relationship where, you know, Pat saw the wave, he's like, look it, we got to go and make a, clean this mess up. Those weren't his exact words, but something along those lines. They made, the team looked at Amazon, partnered with Amazon. Since then the VMWare stock price shareholder value (voice muffled) so all good moves around, so you know, props to everyone, but the whole tech for good thing is now part of, I want to get your thoughts on this because this backlash against tech these days, right? And I thought Pat's keynote yesterday was clever to point that out that it's the neutral opportunity to shape it. This is now a big part of, it's not window dressing anymore, this isn't about just throw some niches out there, this is part of corporate culture that is directly relevant to some of the political wins happening. Your thoughts on balancing and shaping tech for good and leveraging the financial success, the stakeholder success, not just shareholder, your thoughts. Right, well first of all I think the biggest thing that we can do is to, you know, use all this data to enable humanity in a positive way, right? And that's sort of our core mission as a company and what we do. I think as Pat correctly pointed out, you know, AI doesn't wake up in the morning and say today I'm going to be bad or today I'm going to be good. It's what do we as humans ask these things to do? And you know, storytellers are good at scaring people, and as long as there have been humans telling stories to each other, we've been fearful of new things, right? But the reality is that the vast majority of technology is used for good. I do think there are some companies in today's world that have been looking the other way because they've been minting money. >> We know who they are (chuckling). >> By using customers' data and they're exploiting their privacy in a way that is not good. And, you know, I think they're going to be subject to regulation and, you know, the rules will change. We're not one of those, right? >> If I may, I mean, look, the tech industry, yes, there's some examples, but the tech industry in general has, I think it got a bad wrap. And I'm glad that people like yourselves and leaders like yourself are sort of saying, hey, we actually are doing good. Here's some examples, and really leaning into that because I would say, on balance, the contribution to society of tech has far outweighed the negative. >> And look, the way we've always approached this is to say, you know, what do, you know, what is the best possible thing that we could be doing here? And, you know, if we're waiting for a regulator to show up and tell us that we did it wrong, that's completely the wrong answer, right? So if you look at, for example, in our sustainability and, you know, the environment, we're way, way ahead of any rules or things. You know, we're proactively thinking about how do we dramatically improve our footprint and the materials and the energy consumption, and certainly we have legions of stories about how technology and genomics research and disaster recovery in, you know, imaging to, you know, understand, you know, what's going on across the globe is having an enormous positive difference. >> One of the things you mentioned about the Facebook example, you didn't actually say Facebook, but it pretty much was Facebook, was it was weaponized and there was some digital damage and some collateral damage, but when you talk about Edge computing one of the national defense security concerns is when it's not just malware attacks we're worried about to steal credit cards, there's take over of actually machines. So the industrial IoT piece of it, there's a lot of concerns around the role of leaders like yourself and companies around national defense because with the ransomware of 13 cities hit, was that cyber? Was that intentional? Was that just blackmail? We don't know. I mean, you take over a self-driving car and you can make it do something. That's lives are now in danger, not just credit card data. So the whole discussion around cyber defense becomes now a topic that politicians are not really that qualified to address right now. >> Well, it's-- >> The role of our industry is changing. >> Yeah, it's something we spend a lot of time on, and obviously with RSA and Secureworks and the intrinsic security that we build into our software and hardware infrastructure solutions, we spend a lot of time on this. You're absolutely right as everything becomes intelligent and connected, the attack surface and the vulnerabilities also become much, much larger. So we have a real responsibility not only in securing our supply chain, but in securing all of those, you know, devices and virtual machines, the containers that are out there running the infrastructure of the world. I mean, we have about half of the world's mission critical, you know, organizations are running their most important things on Dell Technologies. >> It's great that you've been proactive, having good judgment as a corporate citizen. I think that's a great leadership, congratulations, and that's something that everyone should emulate. My final question for you is what are you excited about right now? I mean, a lot going on. You got a spring to your step. VMWare stock is still at a high, even a little dip here with some of the political landscape going on, but still, a lot of integration. New techs happening. You got Kubernetes, you got a lot more on top of that with microservices. You got 5G, as you mentioned, is pregaming right now. But a lot of other stuff is going on. What are you most excited about? >> Well, you rattled off several of them. I think, you know, on-- >> Pick your favorite. >> The stage with Ray O'Farrell and Greg Lavender, they had a kind of landscape there of 21 new technologies that are super interesting. I could geek out and get excited about any, any >> your favorite. >> Any one of those. You know, look-- >> Hey, hey guys, it's my turn. >> Hey. >> Hey. >> You ran over here, my turn. >> John: Okay, all right. (voices muffled) >> Did he do okay? >> He did good. >> Good, okay. Thank you, Michael. >> Sure thing. We ready to let you take over? >> All right. >> Come on in. Mic him up. I think he's got to go. Michael's got to go? Okay, well, Pat's on deck here. >> I'm saying 5G, very excited about 5G. >> Pat want to get in the batter's box here. He wants to get into the game. >> It's 5G, data explosion. >> Michael, thanks for, thanks for joining us. Really appreciate it. >> Absolutely. >> We'll be back with Pat Gelsinger who's on set right now, ready to go. We'll be right back. (light techno music)

>> from the Silicon Angle Media Office in Boston, Massachusetts. It's the cue now Here's your host Day Volonte >> Hybrid. Welcome to this special edition of Cube Insights. This is the Cubes 10th year at VM World and leading up >> to V M World. >> We wanted to provide some data in some analysis to you all, and we're working with our partners at E. T. R Enterprise Technology Research. We first introduced you to them when IBM consummated the Red Hat acquisition and they provided some data. E T. R is affirmed. That does really detailed and fast ongoing data. They have, ah, large panel of end customers that they talked to about spending intentions, covering virtually every company in the Enterprise. It's it's great stuff. We reached out to them and came up with a number of questions that we wanted to address around Of'em World and VM where, so let me just start by showing you the questions that we ask them to help us with. And we did essentially what I call drill down survey. So we took their existing data sets. They just did a survey. They completed one in July on spending intentions for the second half of the year combined that, with all the time Siri's data that they had. So these are the questions that really are top of mind for I t decision makers in our community. First of all, what's the appetite for VM? We're spending the second half of 2019. We'll share some data on that. There's a second point is there's narrative out there that that containers are going to kill the M. Where, well, is that true? What is the day to say? How about Multi Cloud? It's the hot topic who was best positioned in multi cloud not only within the VM, where ecosystem but overall, obviously, the M, where has designs on multi cloud and is considered an early potential leader? How about NSX when VM wear but nice era? It changed the game on networking, changed their relationship with Cisco. How is Ennis Ex impacting spending on Cisco? Particularly, obviously a networking. The fifth question that we wanted to address is how is public cloud affecting the M where spend we know public cloud is growing faster than on Prem. What's the impact on the M wear? And then finally it was announced in the press that VM wear was going to acquire Pivotal. Why would that be all right? So let's get into it. The first thing that I want to address is the first question in spending intention. So this slide really shows the results of the second half survey. It's 600 >> and >> 93 respondents representing almost $300 billion in spending power. And so it's actually they were asked what you're spending intention intentions For the second half of 2019 you could see 41% of the respondents said they're going to spend Maur, and only 7% said they're gonna spend less. About 45% said >> they gonna hold firm >> small number 5%. So we're gonna add new and only a tiny infant testable. 2% said they were gonna replace the anywhere, so that's pretty good for an incumbent. And essentially it Sze holding serve and maybe doing a little bit. But even better than holding serve on. So So we saw. That is very positive. The next question that we want to address is the narrative of containers will kill the M, where we asked Pat Gelsinger about that on the Cube years ago, he said, Hey, we're gonna use this as a tail wind. We're gonna embrace containers. So the bottom line is there's very little evidence that containers are hurting the M where let alone killing the end. Where this is a portion of the survey, about 461 respondents on you can see that you know, the big big blip early on back in July 27. Dean. Big uptick in spending, and since then it's been relatively stable. But the important point here is the number of shared accounts that we went to essentially container customers and asked them about their VM wear. Spend. I say we eat. TR did. This is what they do on an ongoing basis, and you could see the number of shared accounts back in 17 was only eight. But as you go to the right hand side, the more recent surveys you're talking about 361 shared accounts of the data sample got much bigger. No evidence that the M where is being negatively impacted by containers kind of affirming the assertion of Pat Gelsinger. Let's talk about multi club. I have said that multi cloud to date has largely been a symptom of multi vendor It's cos acquiring Cloud Technologies for specific workloads. Its shadow i t. It's pockets of cloud activity versus a coherent strategy to manage across multiple clouds. True Hybrid Cloud. We're in the early stages, so the data here, in our view, shows that multi cloud really is jump ball. Um, Interestingly, however, Microsoft and Google is showing momentum. So with this slide shows is the cloud spending intentions. And we picked, you know, the top five players there, that air sort of angling around multi cloud ghoul with Antos. Clearly Microsoft coming from its large software estate of V M. Where, of course, which many believer are early favorite Red Hat with the IBM acquisition and Cisco. So what's interesting here is Google and Microsoft clearly have a lot of momentum kind of mind share in the market place, and not a lot of hard core spending going on and multi cloud. Everybody has multi clouds, but in terms of spending on specific products, does like Antos, for instance, from Google, designed for to support multi cloud. That's where in the early stages there, but you can see the sentiment that buyers have around multi cloud Google and Microsoft showing momentum. Interestingly, VM wear Red Hat and Cisco kind of, you know, bunched up as the big enterprise player. So that's why we call a jump. Oh, we see it is wide open. You know, Cisco might surprise some people, but it really doesn't surprise us. Cisco's coming at multi cloud from a position of networking strength of each of these players you know has their strength. Google with Antos Microsoft from its software state Veum, where clearly as the data center operating system red hat with open shift Now with IBM service is capability. And, of course, Sisko coming at it from networking and security. So so hard to conclude you know who wins out of this data but wanted to share that with you just in terms of what customers are thinking around multi cloud. Okay, big conversation in the community around networking generally specifically NSX. When VM wear beats us, go to the punch and acquired nice era. It stated that we want to do to networking in storage what we did for servers. Well, what did the end? Where do the servers they really co opted the marketplace changed the game and really became, you know, these central point of server management, and that's what they want to do with with networking. VM where is trying to de position Cisco as, ah, hardware vendor, Cisco is responding with its own software defined capabilities and is an interesting battle going on. What is the data show? This shows that network networking spend intentions for Cisco, the Red Line and the M Wear the Blue Line. You can see VM where NSX is sort of bouncing around but has very high mindshare. Where Cisco it's showing a holding firm, but a very gradual decline, I've said many times. Cisco very impressive company, 60 plus percent market share. They've held that for a long, long time, despite some of the successes that you've seen you by the likes of a risk juniper and F five et cetera. Cisco has held its dominant share, but nonetheless, it's clear that NSX is impacting Cisco's dominance. Certainly from a marketing standpoint, and you're seeing also, from a spending standpoint that NSX is really challenging Cisco. It'll be very interesting to see how that plays out over time. Okay, next question was okay. What about cloud. How is that affecting VM? Where we see the cloud numbers, we see the growth. What does that mean for VM wear? And you can see here this'll cloud customers of'em were spend about 718 respondents, and you can see the number of shared accounts in the sample is substantial. 3 94 3 79 for 69. It obviously changes by by the frequency that e t. R does these surveys and they do, you know, several times a year, as you can see, but, you know, large sample of shared accounts. And there's no question that Cloud customers continue to shift Maur. They're spending to the public cloud and potentially at the expense of the end, where you can see the gradual decline here and somewhat precipitous decline. VM. We're still very strong. Stock price is doing great, but there's a little question in our mind that long term VM where, despite cleaning up its cloud strategy with first the AWS Partnership and also now partnerships with Google and Microsoft, and of course, I'd be Emma's Well, they were first, but having public cloud partners nonetheless, we see that over time there's a riel tension there. That on Prem is not going to grab the market, share that growth that the cloud has. And that is a challenge for VM, where that we continue to watch finally pivotal. Why would a V M where acquire? Pivotal? Well, first of all, this is why Pivotal is not work. It doesn't have the momentum that it wants in the marketplace. You can see it's it's pretty steep decline over the last couple of years. On Dhe, it's precipitous. Ah, drop in stock price. Essentially, Del and the governance structure of Del Technologies, which course owns VM, wear a large portion of pivotal saying, Look, let's let's roll this back in. Let's give the stock price of boost. The stock went up 70 plus percent of the day that thou went down 800 points. And so this is why the M, where would buy Pivotal? You know, it's a forcing function, we believe, from from Del. It also makes sense, del in its family del technologies that has these software assets VM where is the mother ship of the Del software operation? So why not folded in personally? I think they should do it with some other software assets as well. Secureworks del Bumi, Arcee. All candidates to roll in potentially overtime to Vienna where at least portions of it, anyway. Okay, so let's summarize. What are the key takeaways? What's the appetite for Veum warrants in the second half of 2019? Pretty solid, we'd say. Well, containers kill VM where there's no evidence, certainly in the theater. But there are threats. Think about sass. How many SAS providers are actually running? VM where so, as SAS continues to grow in prominence of that is a potential blind spot for VM. Where that we're watching Who's best position in multi cloud? It's wide open. Microsoft look strong. Google clearly has some momentum. Cisco maybe surprises many, but I think it's not gonna be a winner. Take all we feel is, though there's a lot of opportunities, but number one is going to make the most money. And so it's a very important space that we're watching. House NSX impacting Cisco Spend. It's a battle, but NSX is clearly negatively pressuring, pressuring Cisco. How about Public Cloud? How is that affecting the M we're spend? We think it's slowly eating away at on print on Prem including the end, where I want to share with you a quote from one of the customers that E. T. R talked to its ahead of, ah, retail consumer organisation in North America. A long time I t practitioner says Veum wears everywhere that I've ever been. I've been a customer. Longtime VM were customer hair. She means it's the standard, but it's interesting situation to see what's their next step. How do they keep themselves relevant? I think they're always going to be a need for Veum where, especially because the ability to have the privacy of an extended network is key. However, with the cloud based environment and encrypted data, it's gonna be interesting to see how that all plays out how Veum wear deals with that approach. I think their next strategic steps are going to be crucial. I think that VM where has to be thinking long term. Okay, what do we do about Cloud? Remember VM, where early on tried to get into cloud and with its own public cloud option, became the cloud air. It failed. They got rid of it, cleaned up their cloud strategy. But why did VM where originally want to get into that business because they know that's world of growth is so yes, hybrid and multi cloud gives VM wear a lot of runway. The partnership with Amazon has a lot of momentum. I didn't share that data, but it's very clear that AWS uh Veum, where on AWS has strong momentum. And so that's certainly what the e t. Our data shows nonetheless, long term, you gotta ask what strategic moves will Michael Dell make to secure their position in the public cloud? Okay, lastly, whywould whywould vm will require pivotal. That's a duh. Okay, we gonna stated why So So that's the deal, thanks to our friends at E T. R. Really appreciate them sharing the data enterprise technology research If you wanted this, there's so many cuts on the data, it's it's unbelievable. You can cut it by large companies, small company industry applications and every company on the planet. You can compare companies together. It's really a powerful set of data, but also access tools that they have developed very, very nice, really modern version of survey panels. And so follow up with us. Follow up with them if you want more information and watch us at VM World will be covering these and many other issues that are tent year at VM World. All the key execs are gonna be on practitioners, customers, partners on, of course, analysts and the broader ecosystem technologists and John Ferrier stew Minuteman myself on the entire Cube team will be there to celebrate. So check it out, cube dot net and we'll see you next week. Thanks for watching.

>> From the Silicon Angle Media office in Boston Massachusetts, it's theCUBE. Now here's your host, Dave Vellante. (upbeat music) >> Hello everybody, this is Dave Vallante with Stu Miniman and we're going to take a look back at ten years of theCUBE at VMworld and look forward to see what's coming next. So, as I say, this is theCUBE's 10th year at VMworld, that's VMworld, of course 2019. And Stu, if you think about the VMware of 2010, when we first started, it's a dramatically different VMware today. Let's look back at 2010. Paul Maritz was running VMware, he set forth the vision of the software mainframe last decade, well, what does that mean, software mainframe? Highly integrated hardware and software that can run any workload, any application. That is the gauntlet that Tucci and Maritz laid down. A lot of people were skeptical. Fast forward 10 years, they've actually achieved that, I mean, essentially, it is the standard operating system, if you will, in the data center, but there's a lot more to the story. But you remember, at the time, Stu, it was a very complex environment. When something went wrong, you needed guys with lab coats to come in a figure out, you know, what was going on, the I/O blender problem, storage was a real bottleneck. So let's talk about that. >> Yeah, Dave, so much. First of all, hard to believe, 10 years, you know, think back to 2010, it was my first time being at VMworld, even though I started working with VMware back in 2002 when it was like, you know, 100, 150 person company. Remember when vMotion first launched. But that first show that we went to, Dave, was in San Francisco, and most people didn't know theCUBE, heck, we were still figuring out exactly what theCUBE will be, and we brought in a bunch of our friends that were doing the CloudCamps in Silicon Valley, and we were talking about cloud. And there was this gap that we saw between, as you said, the challenges we were solving with VMware, which was fixing infrastructure, storage and networking had been broken, and how were we going to make sure that that worked in a virtual environment even better? But there were the early thought leaders that were talking about that future of cloud computing, which, today in 2019, looks like we had a good prediction. And, of course, where VMware is today, we're talking all about cloud. So, so many different eras and pieces and research that we did, you know, hundreds and hundreds of interviews that we've done at that show, it's definitely been one of our flagship shows and one of our favorite for guests and ecosystems and so much that we got to dig into at that event. >> So Tod Nielsen, who was the President and probably COO at the time, talked about the ecosystem. For every dollar spent on a VMware license, $15 was spent on the ecosystem. VMware was a very, even though they were owned by EMC, they were very, sort of, neutral to the ecosystem. You had what we called the storage cartel. It was certainly EMC, you know, but NetApp was right there, IBM, HP, you know, Dell had purchased EqualLogic, HDS was kind of there as well. These companies were the first to get the APIs, you remember, the VASA VAAI. So, we pushed VMware at the time, saying, "Look, you guys got a storage problem." And they said, "Well, we don't have a lot of resources, "we're going to let the ecosystem solve the problem, "here's an API, you guys figure it out." Which they largely did, but it took a long time. The other big thing you had in that 2010 timeframe was storage consolidation. You had the bidding war between Dell and HP, which, ultimately, HP, under Donatelli's leadership, won that bidding war and acquired 3PAR >> Bought 3PAR >> for 2.4, 2.5 billion, it forced Dell to buy Compellent. Subsequently, Isilon was acquired, Data Domain was acquired by EMC. So you had this consolidation of the early 2000s storage startups and then, still, storage was a major problem back then. But the big sea change was, two things happened in 2012. Pat Gelsinger took over as CEO, and VMware acquired Nicira, beat Cisco to the punch. Why did that change everything? >> Yeah, Dave, we talked a lot about storage, and how, you know, the ecosystem was changing this. Nicira, we knew it was a big deal. When I, you know, I talked to my friends that were deep in networking and I talked with Nicira and was majorly impressed with what they were doing. But this heterogeneous, and what now is the multi-cloud environment, networking needs to play a critical role. You see, you know, Cisco has clearly targeted that environment and Nicira had some really smart people and some really fundamental technology underneath that would allow networking to go just beyond the virtual machine where it was before, the vSwitch. So, you know, that expansion, and actually, it took a little while for, you know, the Nicira acquisition to run into NSX and that product to gain maturity, and to gain adoption, but as Pat Gelsinger has said more recently, it is one of the key drivers for VMware, getting them beyond just the hypervisor itself. So, so much is happening, I mean, Dave, I look at the swings as, you know, you said, VMware didn't have enough resources, they were going to let the ecosystem do it. In the early days, it was, I chose a server provider, and, oh yeah, VMware kind of plays in it. So VMware really grew how much control and how much power they had in buying decisions, and we're going through more of that change now, as to, as they're partnering we're going to talk about AWS and Microsoft and Google as those pieces. And Pat driving that ship. The analogy we gave is, could Pat do for VMware what Intel had done for a long time, which is, you have a big ecosystem, and you slowly start eating away at some of that other functionality without alienating that ecosystem. And to Pat's credit, it's actually something that he's done quite well. There's been some ebbs and flows, there's pushback in the community. Those that remember things like the "vTax," when they rolled that out. You know, there's certain features that the rolled into the hypervisor that have had parts of the ecosystem gripe a little bit, but for the most part, VMware is still playing well with the ecosystem, even though, after the Dell acquisition of EMC, you know, we'll talk about this some more, that relationship between Dell and VMware is tighter than it ever was in the EMC days. >> So that led to the Software-Defined Data Center, which was the big, sort of, vision. VMware wanted to do to storage and networking what it had done to compute. And this started to set up the tension between with VMware and Cisco, which, you know, lives on today. The other big mega trend, of course, was flash storage, which was coming into play. In many ways, that whole API gymnastics was a Band-Aid. But the other big piece if it is Pat Gelsinger was much more willing to integrate, you know, some of the EMC technologies, and now Dell technologies, into the VMware sort of stack. >> Right, so Dave, you talked about all of those APIs, Vvols was a huge multi-year initiative that VMware worked on and all of the big storage players were talking about how that would allow them to deeply integrate and make it virtualization-aware storage your so tense we come out on their own and try to do that. But if you look at it, VVols was also what enabled VMware to do vSAN, and that is a little bit of how they can try to erode in some of the storage piece, because vSAN today has the most customers in the hyperconverged infrastructure space, and is keeping to grow, but they still have those storage partnerships. It didn't eliminate it, but it definitely adds some tension. >> Well it is important, because under EMC's ownership it was sort of a let 1,000 flowers bloom sort of strategy, and today you see Jeff Clarke coming in and consolidating the portfolios, saying, "Look, let's let VMware go hard with vSAN." So you're seeing a different type of governance structure, we'll talk about that. 2013 was a big year. That's the year they brought in Sanjay Poonen, they did the AirWatch acquisition, they took on what the industry called VDI, what VMware called EUC, End-User Computing. Citrix was the dominant player in that space, VMware was fumbling, frankly. Sanjay Poonen came in, the AirWatch acquisition, now, VMware is a leader in that space, so that was big. The other big thing in 2013 was, you know, the famous comment by Carl Eschenbach about, you know, if we lose to the book seller, we'll all lose. VMware came out with it's cloud strategy, vCloud Air. I was there with the Wall Street analyst that day listening to Pat explain that and we were talking afterwards to a number of the Wall Street analysts saying, "This really doesn't make a lot of sense." And then they sort of retreated on that, saying that it was going to be an accelerant, and it just was basically a failed cloud strategy. >> And Dave, that 2013 is also when they spun out Cloud Foundry and founded Pivital. So, you know, this is where they took some of the pieces from EMC, the Greenplum, and they took some of the pieces from VMware, Spring and the Cloud Foundation, and put those together. As we speak right now, there was just an SEC Filing that VMware might suck them back in. Where I look at that, back in 2013, there was a huge gap between what VMware was doing on the infrastructure side and what Cloud Foundry was doing on the application modernization standpoint, they had bought the Pivotal Labs piece to help people understand new programming models and everything along those lines. Today, in 2019, if you look at where VMware is going, the changes happening in containerization, the changes happening from the application down, they need to come together. The Achilles heel that I have seen from VMware for a long time is that VMware doesn't have enough a tie to or help build the applications. Microsoft owns the applications, Oracle owns the applications. You know, there are all the ISVs that own the applications, and Pivotal, if they bring that back into VMware it can help, but it made sense at the time to kind of spin that out because it wasn't synergies between them. >> It was what I called at the time a bunch of misfit toys. And so it was largely David Goulden's engineering of what they called The Federation. And now you're seeing some more engineering, financial engineering, of having VMware essentially buy another, you know, Dell Silver Lake asset, which, you know, drove the stock price up 77% in a day that the Dow dropped 800 points. So I guess that works, kind of funny money. The other big trend sort of in that mid-part of this decade, hyperconverged, you know, really hit. Nutanix, who was at one point a strong partner of both VMware and Dell, was sort of hitting its groove swing. Fast forward to 2019, different situation, Nutanix really doesn't have a presence there. You know, people are looking at going beyond hyperconverged. So there's sort of the VMware ecosystem, sort of friendly posture has changed, they point fingers at each other. VMware says, "Well, it's Nutanix's fault." Nutanix will say it's VMware's fault. >> Right, so Dave, I pointed out, the Achilles heel for VMware might be that they don't have the closest tie to the application, but their greatest strength is, really, they are really the data center operating system, if you will. When we wrote out our research on Server SAN was before vSAN had gotten launched. It was where Nutanix, Scale Computing, SimpliVity, you know, Pivot3, and a few others were early in that space, but we stated in our research, if Microsoft and VMware get serious about that space, they can dominate. And we've seen, VMware came in strong, they do work with their partnerships. Of course, Dell, with the VxRail is their largest solution, but all of the other server providers, you know, have offerings and can put those together. And Microsoft, just last year, they kind of rebranded some of the Azure Stack as HCI and they're going strong in that space. So, absolutely, you know, strong presence in the data center platform, and that's what they're extending into their hybrid and multi-cloud offering, the VMware Cloud Solutions. >> So I want to get to some of the trends today, but just real quick, let's go through some of this. So 2015 was the big announcement in the fall where Dell was acquiring EMC, so we entered, really, the Dell era of VMware ownership in 2016. And the other piece that happened, really 2016 in the fall, but it went GA 2017, was the announcement AWS and VMware as the preferred partnership. Yes, AWS had a partnership with IBM, they've subsequently >> VMware had a partnership >> Yeah, sorry, VMware has a partnership with IBM for their cloud, subsequently VMware has done deals with Google and Microsoft, so there's, we now have entered the multi-cloud hybrid world. VMware capitulated on cloud, smart move, cleaned up its cloud strategy, cleaned that AirWatch mess. AWS also capitulated on hybrid. It's a term that they would never use, they don't use it necessarily a lot today, but they recognize that On Prem is a viable portion of the marketplace. And so now we've entered this new era of cloud, hybrid cloud, containers is the other big trend. People said, "Containers are going to really hurt VMware." You know, the jury's still out on that, VMware sort of pushes back on that. >> And Dave, just to put a point on that, you know, everybody, including us, spent a lot of time looking at this VMware Cloud on AWS partnership, and what does it mean, especially, to the parent, you know, Dell? How do they make that environment? And you've pointed out, Dave, that while VMware gets in those environments and gives themselves a very strong cloud strategy, AWS is the key partner, but of course, as you said, Microsoft Azure, Google Cloud, and all the server providers, we have a number of them including CenturyLink and Rackspace that they're partnering with, but we have to wait a little while before Amazon, when they announced their outpost solutions, VMware is a critical software piece, and you've got two flavors of the hardware. You can run the full AWS Stack, just like what they're running in their data center, but the alternative, of course, is VMware software running on Dell hardware. And we think that if VMware hadn't come in with a strong position with Amazon and their 600,000 customers, we're not sure that Amazon would have said, "Oh yeah, hey, you can run that same software stack "that you're running, but run some different hardware." So that's a good place for Dell to get in the environment, it helps kind of close out that story of VMware, Dell, and AWS and how the pieces fit together. >> Yeah, well so, by the way, earlier this week I privately mentioned to a Dell executive that one of the things I thought they should do was fold Pivotal into VMware. By the way, I think they should go further. I think they should look at RSA and Dell Boomi and SecureWorks, make VMware the mothership of software, and then really tie in Dell's hardware to VMware. That seems to me, Stu, the direction that they're going to try to gain an advantage on the balance of the ecosystem. I think VMware now is in a position of strength with, what, 5 or 600,000 customers. It feels like it's less ecosystem friendly than it used to be. >> Yeah, Dave, there's no doubt about it. HPE and IBM, who were two of the main companies that helped with VMware's ascendancy, do a lot of other things beyond VMware. Of course, IBM bought Red Hat, it is a key counterbalance to what VMware is doing in the multi-cloud. And Dave, to your point, absolutely, if you look at Dell's cloud strategy, they're number one offering is VMware, VMware cloud on Dell. Dell as the project dimension piece. All of these pieces do line up. I'll say, some of those pieces, absolutely, I would say, make sense to kind of pull in and shell together. I know one of the reasons they keep the security pieces at arm's length is just, you know, when something goes wrong in the security space, and it's not of the question of if, it's a question of when, they do have that arm's length to be able to keep that out and be able to remediate a little bit when something happens. >> So let's look at some of the things that we're following today. I think one of the big ones is, how will containers effect customer spending on VMware? We know people are concerned about the vTax. We also know that they're concerned about lock-in. And so, containers are this major force. Can VMware make containers a tailwind, or is it a headwind for them? >> So you look at all the acquisitions that they've made lately, Dave, CloudHealth is, from a management standpoint, in the public cloud. Heptio and Bitnami, targeting that cloud native space. Pair that with Cloud Foundry and you see, VMware and Pivotal together trying to go all-in on Kubernetes. So those 600,000 customers, VMware wants to be the group that educates you on containerization, Kubernetes, you know, how to build these new environments. For, you know, a lot of customers, it's attractive for them to just stay. "I have a relationship, "I have an enterprise licensing agreement, "I'm going to stay along with that." The question I would have is, if I want to do something in a modern way, is VMware really the best partner to choose from? Do they have the cost structure? A lot of these environments set up, you know, it's open source base, or I can work with my public cloud providers there, so why would I partner with VMware? Sure, they have a lot of smart people and they have expertise and we have a relationship, but what differentiates VMware, and is it worth paying for that licensing that they have, or will I look at alternatives? But as VMware grows their hybrid and multi-cloud deployments they absolutely are on the short list of, you know, strategic partners for most customers. >> The other big thing that we're watching is multi-cloud. I have said over and over that multi-cloud has largely been a symptom of multi-vendor. It's not necessarily, to date anyway, been a strategy of customers. Having said that, issues around security, governance, compliance have forced organizations and boards to say, "You know what, we need IT more involved, "let's make multi-cloud part of our strategy, "not only for governance and compliance "and making sure it adheres to the corporate edicts, "but also to put the right workload on the right cloud." So having some kind of strategy there is important. Who are the players there? Obviously VMware, I would say, right now, is the favorite because it's coming from a position of strength in the data center. Microsoft with it's software state, Cisco coming at it from a standpoint of network strength. Google, with Anthos, that announcement earlier this year, and, of course, Red Hat with IBM. Who's the company that I didn't mention in that list? >> Well, of course, you can't talk about cloud, Dave, without talking about AWS. So, as you stated before, they don't really want to talk about hybrid, hey, come on, multi-cloud, why would you do this? But any customer that has a multi-cloud environment, they've got AWS. And the VMware-AWS partnership is really interesting to watch. It will be, you know, where will Amazon grow in this environment as they find their customers are using multiple solutions? Amazon has lots of offerings to allow you leverage Kubernetes, but, for the most part, the messaging is still, "We are the best place for you, "if you do everything on us, "you're going to get better pricing "and all of these environments." But as you've said, Dave, we never get down to that homogeneous, you know, one vendor solution. It tends to be, you know, IT has always been this heterogeneous mess and you have different groups that purchase different things for different reasons, and we have not seen, yet, public cloud solving that for a lot of customers. If anything we often have many more silos in the clouds than we had in the data center before. >> Okay. Another big story that we're following, big trend, is the battle for networking. NSX, the software networking component, and then Cisco, who's got a combination of, obviously, hardware and software with ACI. You know, Stu, I got to say, Cisco a very impressive company. You know, 60+% market share, being able to hold that share for a long time. I've seen a lot of companies try to go up against Cisco. You know, the industry's littered with failures. It feels, however, like NSX is a disruptive force that's very hard for Cisco to deal with in a number of dimensions. We talked about multi-cloud, but networking in general. Cisco's still a major player, still, you know, owns the hardware infrastructure, obviously layering in its own software-defined strategy. But that seems to be a source of tension between the two companies. What's the customer perspective? >> Yeah, so first of all, Dave, Cisco, from a hardware perspective, is still going strong. There are some big competitors. Arista has been doing quite well into getting in, especially, a high performance, high speed environments, you know, Jayshree Ullal and that team, you know, very impressive public company that's doing quite well. >> Service providers that do really well there. >> Absolutely, but, absolutely, software is eating the world and it is impacting networking. Even when you look at Cisco's overall strategy, it is in the future. Cisco is not a networking company, they are a software company. The whole DevNet, you know, group that they have there is helping customers modernize, what we were talking about with Pivotal. Cisco is going there and helping customers create those new environments. But from a customer standpoint, they want simplicity. If my VMware is a big piece of my environment, I've probably started using NSX, NSX-T, some of these environments. As I go to my service providers, as I go to multi-cloud, that NSX piece inside my VMware cloud foundation starts to grow. I remember, Dave, a few years back, you know, Pat Gelsinger got up on a stage and was like, "This is the biggest collection of network administrators that we've ever seen!" And everybody's looking around and they're like, "Where? "We're virtualization people. "Oh, wait, just because we've got vNICs and vSwitches "and things like that." It still is a gap between kind of a hardcore networking people and the software state. But just like we see on storage, Dave, it's not like vSAN, despite it's thousands and thousands of customers, it is not the dominant player in storage. It's a big player, it's a great revenue stream, and it is expanding VMware beyond their core vSphere solutions. >> Back to Cisco real quickly. One of the things I'm very impressed with Cisco is the way in which they've developed infrastructures. Code with the DevNet group, how CCIEs are learning Python, and that's a very powerful sort of trend to watch. The other thing we're watching is VMware-AWS. How will it affect spending, you know, near-term, mid-term, long-term? Clearly it's been a momentum, you know, tailwind, for VMware today, but the questions remains, long-term, where will customers place their bets? Where will the spending be? We know that cloud is growing dramatically faster than On Prem, but it appears, at least in the near- to mid-term, for one, two, maybe three more cycles, maybe indefinitely, that the VMware-AWS relationship has been a real positive for VMware. >> Yeah, Dave, I think you stated it really well. When I talked to customers, they were a bit frozen a couple of years ago. "Ah, I know I need to do more in cloud, "but I have this environment, what do I do? "Do I stay with VMware, do I have to make a big change." And what VMware did, is they really opened things up and said, "Look, no, you can embrace cloud, and we're there for you. "We will be there to help be that bridge to the future, "if you will, so take your VMware environment, "do VMware cloud in lots of places, "and we will enable that." What we know today, the stat that we hear all the time, the old 80/20 we used to talk about was 80% keeping the lights on, now the 80% we hear about is, there's only 20% of workloads that are in public cloud today. It doesn't mean that that other 80% is going to flip overnight, but if you look over the next five to ten years, it could be a flip from 80/20 to 20/80. And as that shift happens, how much of that estate will stay under VMware licenses? Because the day after AWS made the announcement of VMware cloud on AWS, they offered some migration services. So if you just want to go on natively on the public cloud, you can do that. And Microsoft, Google, everybody has migration services, so use VMware for what I need to, but I might go more native cloud for some of those other environments. So we know it is going to continue to be a mix. Multi-cloud is what customers are doing today, and multi- and hybrid-cloud is what customers will be doing five years from now. >> The other big question we're watching is Outposts. Will VMware and Outposts get a larger share of wallet as a result of that partnership at the expense of other vendors? And so, remains to be seen, Outposts grabbed a lot of attention, that whole notion of same control plane, same hardware, same software, same data plane On Prem as in the Data Center, kind of like Oracle's same-same approach, but it's seemingly a logical one. Others are responding. Your thoughts on whether or not these two companies will dominate or the industry will respond or an equilibrium. >> Right, so first of all, right, that full same-same full stack has been something we've been talking about now, feels like for 10 years, Dave, with Oracle, IBM had a strategy on that, and you see that, but one of the things with VMware has strong strength. What they have over two decades of experiences on is making sure that I can have a software stack that can actually live in heterogeneous environments. So in the future, if we talk about if Kubernetes allows me to live in a multi-cloud environment, VMware might be able to give me some flexibility so that I can move from one hardware stack to another as I move from data centers to service providers to public clouds. So, absolutely, you know, one to watch. And VMware is smart. Amazon might be their number one partner, but they're lining up everywhere. When you see Sanjay Poonen up on stage with Thomas Kurian at Google Cloud talking about how Anthos in your data center very much requires VMware. You see Sachi Nodella up on stage talking about these kind of VMware partnerships. VMware is going to make sure that they live in all of these environments, just like they lived on all of the servers in the data center in the past. >> The other last two pieces that I want to touch on, and they're related is, as a result of Dell's ownership of VMware, are customers going to spend more with Dell? And it's clear that Dell is architecting a very tight relationship. You can see, first of all, Michael Dell putting Jeff Clarke in charge of everything Dell was brilliant, because, in a way, you know, Pat was kind of elevated as this superstar. And Michael Dell is the founder, and he's the leader of the company. So basically what he's created is this team of rivals. Now, you know, Jeff and Pat, they've worked together for decades, but very interesting. We saw them up on stage together, you know, last year, well I guess at Dell Technologies World, it was kind of awkward, but so, I love it. I love that tension of, It's very clear to me that Dell wants to integrate more tightly with VMware. It's the clear strategy, and they don't really care at this point if it's at the expense of the ecosystem. Let the ecosystem figure it out themselves. So that's one thing we're watching. Related to that is long-term, are customers going to spend more of their VMware dollars in the public cloud? Come back to Dell for a second. To me, AWS is by far the number one competitor of Dell, you know, that shift to the cloud. Clearly they've got other competitors, you know, NetApp, Huawei, you know, on and on and on, but AWS is the big one. How will cloud spending effect both Dell and AWS long-term? The numbers right now suggest that cloud's going to keep growing, $35, $40 billion run-rate company growing at 40% a year, whereas On Prem stuff's growing, you know, at best, single digits. So that trend really does favor the cloud guys. I talked to a Gartner analyst who tracks all this stuff. I said, "Can AWS continue to grow? It's so big." He said, "There's no reason, they can't stop. "The market's enormous." I tend to agree, what are your thoughts? >> Yeah, first of all, on the AWS, absolutely, I agree, Dave. They are still, if you look at the overall IT spend, AWS is still a small piece. They have, that lever that they have and the influence they have on the marketplace greatly outweighs the, you know, $30, $31 billion that they're at today, and absolutely they can keep growing. The one point, I think, what we've seen, the best success that Dell is having, it is the Dell and VMware really coming together, product development, go to market, the field is tightly, tightly, tightly alligned. The VxRail was the first real big push, and if they can do the same thing with the vCloud foundation, you know, VMware cloud on Dell hardware, that could be a real tailwind for Dell to try to grow faster as an infrastructure company, to grow more like the software companies or even the cloud companies will. Because we know, when we've run the numbers, Dave, private cloud is going to get a lot of dollars, even as public cloud continues its growth. >> I think the answer comes down to a couple things. Because right now we know that 80% of the spend and stall base is On Prem, 20% in the cloud. We're entering now the cloud 2.0, which introduces hybrid-cloud, On Prem, you know, connecting to clouds, multi-cloud, Kubernetes. So what it comes down to, to me Stu, is to what degree can Dell, VMware, and the ecosystem create that cloud experience in a hybrid world, number one? And number two, how will they be able to compete from a cost-structure standpoint? Dell's cost-structure is better than anybody else's in the On Prem world. I would argue that AWS's cost-structure is better, you know, relative to Dell, but remains to be seen. But really those two things, the cloud experience and the cost-structure, can they hold on, and how long can they hold on to that 80%? >> All right, so Dave here's the question I have for you. What are we talking about when we're talking about Dell plus VMware and even add in Pivotal? It's primarily hardware plus software. Who's the biggest in that multi-cloud space? It's IBM plus Red Hat, which you've stated emphatically, "This is a services play, and IBM has, you know, "just got, you know, services in their DNA, "and that could help supercharge where Red Hat's going "and the modernization." So is that a danger for Dell? If they bring in Pivotal, do they need to really ramp up that services? How do they do that? >> Yeah, I don't think it's a zero sum game, but I also don't think there's, it's five winners. I think that the leader, VMware right now would be my favorite, I think it's going to do very well. I think Red Hat has got, you know, a lot of good market momentum, I think they've got a captive install base, you know, with IBM and its large outsourcing business, and I think they can do pretty well, and I think number three could do okay. I think the other guys struggle. But it's so early, right now, in the hybrid-cloud world and the multi-cloud world, that if I were any one of those five I'd be going hard after it. We know Google's got the dollars, we know Microsoft has the software state, so I can see Microsoft actually doing quite well in that business, and could emerge as the, maybe they're not a long-shot right now, but they could be a, you know, three to one, four to one leader that comes out as the favorite. So, all right, we got to go. Stu, thanks very much for your insights. And thank you for watching and listening. We will be at VMworld 2019. Three days of coverage on theCUBE. Thanks for watching everybody, we'll see you next time. (upbeat music)

>> live from Las Vegas. It's the queue covering del technologies. World twenty nineteen, brought to you by Del Technologies and its ecosystem partners. >> Welcome back, everyone to the cubes. Live coverage of dental technologies. World to K nineteen here in Las Vegas. I'm your host. Her back tonight along with my co host stew Minimum wear, joined by Cliff Mad Drew. He is the VP cloud solution, architecture and engineering >> at Iron Mountain. Thank you so much for coming on the Q. >> Thank you so much for having me. I truly appreciate the opportunity. >> So Iron Mountain, we know the trucks, but But there's more to the story now. So I want you to tell us a little bit about the company and about how you're expanding into new terrain. >> Absolutely. So I mean, you said it right. Most people know us for the trucks. They know us for physical asset management records management. Um and you know how we help customers protect their physical information? Um, you know, we've been through an evolution. We've been through a transformation as a company, evolving with our customers to help them as they digitally transform. And what's interesting for our customers in particular is that they live, you know, in this world of physical and a digital realm, and how do they move from one to the other? Um, and that's where we focused a lot around. Building our portfolio of services is helping our customers through that transformation along with everything that we've done, you know, in in history and through history and our legacy around protecting physical information. We've carried through into our services with a focus on what we call Iron Cloud, which is built around that same chain of custody, that same security for our customers. And we're leveraging a lot of Delhi emcee technology within Iron Cloud to make that happen for our customers. >> So as as your transforming, you are helping other companies transformed to >> wear customer focus, and we're moving right along with our customers to help enable them. >> Cliff. It's been fascinating to watch, you know, the traditional storage industry is now focused on the data more than ever. And, you know, we hear so many stats about you know how much data is available searchable. You know, I think backto iron mountains like OOO for governance, require requirement or for a legal issue or things like that I had to retain. But tell us how the changing world of data, you know, you were in a teacher. That's a data deserves better. S O. I think data's probably central to what you're talking about. An absolutely, in the cloud. How that's changing how your customers look. ATT data >> data is at the core of everything that we talked about with our customers. Um, And I work, you know, within specifically our data management group, Uh, and to your point, you know, focus on customers data. And how are they able, Teo? Either leverage the historical data that they're currently storing with us leverage the physical data that needs to be transformed into something that's digital digital, something that searchable. Um, you know, we've just recently launched Tool called Insight, which gives full analytics capabilities on some of those data sets for our customers. And then how do you maintain the protection of that data in its digital format? And, you know, even if you go to our tape based business, which is all about data protection and getting that data protected off site well, in the world where people are, you know, looking to the cloud for hybrid strategies, looking for as a service type offerings. They're trying to move away from that physicality and having to manage that information physically. And so you know, for those customers in particular, were able to take a look at their data requirements, and we're able to help them evolve that strategy to make sure that they're go forward in the cloud is meeting the same needs, whether its compliance you mentioned, you know, regulation right regulatory needs around building out a strategy, our information, governance tools around policy management. And how do you ensure the appropriate retention of that data? Well, mitigating your risk and not keeping things for too long. All of those play into the hybrid world and in particular into a multi cloud world. Right, which we hear. A lot of these shows is talking about howto leverage, you know, best in breed SAS applications and other applications that are either posted in the cloud are here. Migrating were close to the cloud, the same challenges that all of our customers have really seen with the physical assets that they've managed in the past. Those challenges still exist, but in a digital realm, right? And so it is. So you know, when you think about that, you're now creating these silos of information. Well, if eighty to ninety percent of that data is infrequently access archival, our needs to be retained. You know, Teo, to meet a compliance need. How are you? How are you still managing that? And how are you able to do that? You know, in that multi cloud world. And and that's where we're helping our customers understand the information they're managing. Understand how Teo apply policy to that data. How did you know really garner insight from that data? Because again, it's all about the data. Like you said so. >> But cybersecurity is another very important priority. Uh, let's back up a little bit and just sort of laid the foundation for our viewers about breeches and about attacks. I >> I see a statistic here. Verizon Data Breach index. Twenty eight percent of cyber attacks >> were committed by inside actors. We keep thinking about these nefarious actors being from foreign nations in these other hostile but inside. So So what is it? Talk a little bit about that? >> Absolutely. When you start to develop a you know, We like to talk a lot about cyber resiliency. So cyber security, you know, incorporates a lot of things. Some of those things are around, you know, the prevention of bad actors from gaining access to your data. But we think about a lot around. How do you ensure you can recover when you have an attack? And, you know, how do you protect the data so that you can recover the data when you have an attack? And we're trying to help our customers understand? To help them develop is a strategy around recovery, because you know that there's no such thing as complete prevention and even leveraging some of the tools and some things that have been announced at the show. You know that SecureWorks is working on and, you know, some day I base tools, although you know you can drastically reduce your risk of an attack. The reality from my perspective, is you cannot prevent an attack, and so you need to ensure the data's protected. And when you think about an insider threat, so twenty eight percent you know of attacks are from an insider perspective. And actually roughly sixty eight percent of attacks come from unnoticed for months, and so that means someone's on your network. That means they're monitoring you from the inside, and they're trying to understand you know, the patterns and how you protect things. And how can they infiltrate that process? And, you know, when when we work with customers we're looking at first. How do you identify the critical data that you could not recover your business? You know, if you were to lose it or if it were to be destroyed, and we help them build strategies with what we call critical protection of recovery are CPR service that takes a copy of that information. It's managed by Iron Mountain, which I think is one of the most critical critical aspects of the service because an insider threat, it's something that's very hard to prevent when someone understands the inner workings of your you know of your environment. So by having that that solution managed by us having that put in one of the most secure data centers in the world. So you know, we spent over two billion dollars last year on data centers, and we have some of the most secure facilities in the world. It really helps customers prevent that insider threat >> is Clifton with one word? I didn't hear that. I was expecting here in that discussion. Was Ransomware okay? Sure. How does that fit in >> church? So, I mean, ransom were just one of the multitude of different, uh, challenges that our customers are faced with when it comes to, you know, cyber protection, you know? So from a ransomware perspective in particular, uh, I think it's roughly twenty percent cos they're So you know, we're not able to recover their data from ransom where I think the number is probably even higher than that. And again, back up and disaster recovery are not cyber resiliency solutions. They can give you a level of protection, and in some cases, you can recover from ransomware by restoring a backup data set. But depending on how you're figured, if your data is online, you know, with the with the amount in particular, we know an awful lot about the tape business. One of the values of tape is being able take date offline. But again, you know, one of the things that customers are moving away from its having Teo manually, you know, manage that process. And so, with something like Iron Cloud and with CPR, we could take that data and we can create an air gap so that you have the protection from the network. So if you have a ransomware type event or something that crawls your network, you have an air gap. Now, from the network perspective, your data is isolated because of that air gap, and then the third component is really an administrative air gaff. And this is the one around any type of insider attack or ensuring that, you know one of your employees because, you know, seventeen percent of attacks or social attacks, right? So again, all the software in the world can't change. You know, uh, you know, psychological attack on one of your employees who does have access to a system. And so you know so again, having that administrative air gap is what we like to call it, where you have an independent third party that is now protecting that data in an air gapped format. And again, we offer the ability to take it down to tape so you can still have many versions to recover from, because if you have, you know, an attack that's been months on your system, and you need to get a clean version of a file. Now we have the ability to bring that into what we call a clean room. Have that friend you can run your forensics on that in a very secure environment that it gets completely isolated from, You know, where your date has been attacked and then, you know, bring that data back to recover successfully from ransom. Where any. You know any other >> you give us some >> examples of customers that air using iron cloud CPR and been in the business impact that they're seeing? >> Sure. Yeah. So you know what? One of our more recent customers is an insurance provider in the Boston area, And they, you know, they wanted to ensure that the policy data for their customers was protected against any type of attack, right, And that they could always recover that information. Um, in their case in particular, they're data domain user. They want to leverage the technology they've already invested in as a, you know, as a way to get Iron Mountain, the data and, you know, with Iron Cloud, we support, uh, CPR for data domain. So we have the ability to take that data and replicate that data to our iron cloud and then, you know, offer for the air gapping and offer the cyber resiliency solution to those customers. So, um, that customer in particular again, you know that that major data base in a couple of databases that had their customer information is what they wanted to protect. And in many cases, you know, our customers don't always know what they want to protect. So we're helping a lot of customers right now understand their data and, you know, leverage some of our advisory services. To understand what, that you know what those crown jewels are. What? You know what it is that we really need to ensure is protected from a cyber perspective. And, you know, we're also dealing with a lot of right now financial institutions. So, you know, when you get Teo, you no account information transaction data ensuring that that information is protected again. That's a strong point for cyber resiliency solution for my remount. >> So, Cliff, the expo holes right behind us over the shoulder here for the people that didn't make it to give me a little flavor as toe. You know, What's the energy been any cool things you saw And you know, any meaningful conversations or talking delivered from customers? >> Yeah. I mean, the energy is infectious in a good way, you know, It's it's it's I always love these shows, but the amount of customers and Iron Mountain particularly. We have two hundred thirty five thousand customers. A lot of our customers attend, attend these shows and to be able to engage with them and have them understand our revolution were very well known, you know, for our records business, far shredding business. And not everyone understands. It brought the services that we can offer when it comes to digital information and helping them through their transformation. So some of just the speaking engagements that I've had here, you know, the crowds of people gathering and understanding and following up at the booth. Teo, really? I understand more about how we can help and scheduling follow up sessions so that we can help them through that transformation, whether they're coming off of tape, where they have critical assets that need protection, critical data that, you know they're interested in CPR, for I've had so many engaging conversation. So it's always great. >> Look, Cliff, thank you so much for coming on the cute way. Appreciate. It was a great conversation. >> Thank you so much. >> I'm Rebecca Knight for Stew Minutemen. You've been watching the cubes live coverage of Del Technologies World. We will see you next time.

>> Live from Las Vegas, it's theCUBE. Covering Dell Technologies World 2019. Brought to you by Dell Technologies. And it's ecosystem partners. >> Welcome back to theCUBE's live coverage of Dell Technologies World here at the Sands Expo in Las Vegas. I'm your host Rebecca Knight along with my co-host Stu Miniman, we are joined by Lewie Newcomb he is the Vice President, Server Storage and HCI Engineering Dell EMC. Thank you so much for coming on theCUBE >> Thank you. >> For the first time ever. >> For the first time, I'm excited. Very excited about it. >> Yes well we're happy to have you. So we're talking VxFlex and we have not talked a lot about VxFlex on the show, I now you had a segment earlier. Tell us about your news today. >> Okay, well the big news for the show this week is we've launched an appliance. So traditionally we do a rack level product with VxFlex. So we've launched an appliance, so basically, think half-rack without networking. And then we did some updates to our software that we can talk about. And we also still, and we've added some more platforms. So we added the 840 PowerEdge server. So all of our products are on PowerEdge servers. And the 840 with 4-socket, we now have a great platform for SAP HANA. >> So Lewie let's take it back a sec, because VxFlex, there are some new products, but a main piece of this, this was a rebranding of some of the other pieces in the CI and HCI family. So maybe those people that have a little history, if you can help put this into context as to which brands are gone and under this umbrella. >> Yeah, so I'll just start with the new brands. VxFlex is the brand, VxFlex Ready Nodes, VxFlex Appliance is the new product, VxFlex Integrated Rack. VxFlex OS and VxFlex Manager. So a lot of parts there. >> Simplicity. >> Okay. (laughs) >> The naming is very simple and it's easier to talk about. I think a big improvement over our previous brands. And then, I'll go into some of the details. So, I talked about the Appliance, think about new consumption model, little bit smaller chunk there. But we also updated the software, the OS, so the VxFlex OS we added compression in this release, it's VxFlex 3.0 is the revision, it's shipping today. We added compression and we changed the data layout so we actually have higher performance and small granularity and snapshots. So some storage features were added. We also have many new certifications. So I mentioned the SAP HANA, we also have Epic, both VDI and the database. We also have SAS Analytics has a great white paper talking about our product and the benefits of our product. And we're really a performant product. If you think about, it's a pure software SAN And we can also do HCI, we can also combine the software SAN with the HCI we call that two-layers, the way we refer to the software SAN. >> Alright, so this week there's a lot of discussion about VxRail, so maybe use that a touch point for people to understand. VxRail, joint integration between VMware and Dell. VMware Hypervisor, give us a little compare and contrast as to some of those pieces. >> Great question, the VxRail as you said, it's our, integrated in an entire VMware stack. And some great announcements, I love ACE, if you seen the ACE announcement. So the Flex though is a product that's out there because not all customers are in a VMware environment. We also support bare metal. >> Or even if they use VMware they're not 100% VMware. >> Not 100%, and many of our customers actually have both. For high performance databases they might pick Flex. For more general purpose VDI and things they might pick the Rail and so customers as we talk to 'em, they different needs and we have different products for those, so we give them that choice. >> Well, let's actually walk us through a little bit about the VxFlex customer and sort of, so this customer what are their needs and why is VxFlex the choice? >> And you've been doing software defined for a long time so I always see it this way, you start out with a customer that's transforming their business, they want to get into software defined, they want to prepare themselves for the future. Well that's where we start, we're software defined. And the next thing we look at is, do they need performance? Do need they need some one millisecond latency across you know, 50 nodes, 1000 nodes, we can do that. We're very high performance, so that's why I mentioned the databases. And the other things is, we just talked about is that choice they may not want to use just vSphere, they might want to use other hypervisors, so we support those hypervisors. And then the real interesting thing is that two-layer, because as you know with HCI we combine the application and the stored services all on one node. So in our product we can actually separate those, so you can scale storage and compute separately. And it's still all in one storage pool. So it's a very flexible product that fits that kind of customer's needs. >> Okay, simplicity is really one of the key words that we've heard in this whole trend there. It's interesting having had discussion from CI all the way through HCI, some of the software that allows me to manage it, really makes invisible some of those choices. You just said, well HCI was, I can have some choices between the computing storage, but usually they did go in blocks together versus scaling them separately. Can you talk a little bit about the management suite and what that means from a customer administrator and the infrastructure team as to how they look at this spectrum of offerings. >> Sure, so we have the VxFlex Manager, I mentioned that in the beginning, so that manager is starting to automate that management orchestration. So from deployment to serviceability to provisioning, we launched several new features in that, in this current release 3.2 release. So it, more granularity round the service of the drives and things like that. We'll continue to evolve that. You mentioned that you're hearing that, every customer I talked to this week, number one thing we talk about is more automation, more ease of use, so as they're going into software defined, they're all asking for the same thing and we're going to support that with the VxFlex Manager. >> Alright, great so talk a little bit about the application, you talk about high performance environment, one of the things we've been looking in this space especially is, what are some of the new areas, things like containerization, Kubernetes, is this platform that the customer builds ready for that environment and how do we span from kind of what I have and where I'm going. >> Yeah, so we just launched our Kubernetes plugin, the CSI plugin, so we have some customers already testing that beta and because we have bare metal, we can also support that in that native environment, So most customers they are still using that in a virtualization environment. But they're preparing for the future, they're looking at different options, so it gives them that flexibility if they want to go bare metal. >> So you're 15 years at Dell and you've really spent your career in storage and we're talking about the big customer... Customer list of what they want, they want ease of use, they want simplicity, they want speed. >> They want performance. >> They want performance, so what are the kinds of things that you're thinking about for the next year's? >> Yeah well next year, we're still building out some of the storage services. So later in the year we'll add some new storage services, like we just added compression, so our launch this week was compression and we'll add more and more storage services more data protection, more replication. We'll continue in that path, and more and more management. The management is going to be a key area focus for us. >> Right, can you take us inside some of those customer conversations, good excitement, 15,000 people here. I'm sure you've talked to a lot of customers, what are some of the key concerns that are raising to them and what's the feedback you're getting? >> A lot of the customers the reason they want automation is they want to manage their full environment, 'cause remember at the rack level we've integrated the switching. So they want a predictable outcome and when they have drift, when they want to do security updates, that's most of our conversations, they want us to do more and more automation around that. Compliance against the product itself and then when a security patch comes in. And by the way I'll mention the two-layer, another great advantage of two-layer, a lot of times, these security patches come in only on the compute side. So we can do a security patch on the compute side without disrupting the storage pool, so it's a big advantage so that's 90% of the conversations we're having. >> Yeah, maybe touch on one of the big concerns, you talk about, I want that cloud operating model. When I'm running in any of the public clouds, I don't have to think about what version I'm running. The old days of, oh I had to manage it to in the VCE days, it was the compatibility matrix and then the RCM documentation, how are we doing towards getting to that simple push button, you know I take care of it, securities patches come I don't have to worry about scrambling I've got that taken care of. >> That's nirvana, that's our north star. We're working on that and we're using the Flex Manager as that platform and more and more we're taking those requirements in the Flex Manager and we'll be rolling it out. Our goal is to have that one click upgrade right? That one button, our goal is to be able to do compliance and quick updates, and it's a journey. And it's the most complex part as you know, you mentioned, some older products, it's the most complex part of the solution, is keeping that compliance and that performance where you need it. >> So how do you manage that? I mean as you said it's a huge challenge that your company's facing and yet also all your clients are facing too. >> Well luckily we have a lot smart people. (laughs) and we have great customers. The nice thing you know, Dell's direct, the interaction we've had with customers this week, I mean they're designing with us, they're telling us what they need. And we're not a large large scale business in relative to a server business and using computing. So we have relationships with almost all of our customers. And we go and show them our roadmaps, we go get feedback from them, they help us define what they need and we follow our customers. >> Well it's really interesting, because we know that Dell's turning 35 very soon and middle age is the time where you start to get a little more set in your ways, a little older, a little creakier, but what you're describing is this real collaborative relationship with your customers and not sort of this my way or the highway kind of thing. >> I feel I work in a startup, we're agile, we're listening to our customers, we're doing the right things. We're not focused all just on our business, we're focused on our customer outcomes. We made a big ship this year on my product line of talking about the databases and the certifications and we're really trying to help our customers through those decisions without them having to make all those decisions themselves. >> Yeah, what about the consumption model, some of the other product lines we're talking to are going to manage their services as well as moving towards that OPEX model. How's that fit into the VxFlex? >> Yeah, we're not there yet, of course we're going to lead with our Dell Technologies portfolio, We have some great products in that portfolio. But we'll get there over time. Today, you saw the announcements on day one with VMware, Dell EMC and the cloud platforms. We'll continue to build infrastructure, we'll continue to stay in our lane, where we do really really well and the customers love us. But We'll eventually get to different consumption models. >> So tell us a little bit about this show for you. This is not your first rodeo here at Dell Technologies World. >> And I hope and you're seeing this, this feel like we're one big company now right? We've been three years in the making. And coming to Dell Tech this year, I feel like we're one. And Michael's key note was, the first customer I talked to, you know, everything Michael said, resonated so well with me and so it really feels that way. And just the vibe back there and in the solution expo, it's just, you know at level 10. >> Well right, so we're passed the Dell EMC integration point, but the big thing we've been talking about this week is, you know those seven logos up on the banner behind you there are acting like one. So VxRail designed together, sold together. Can you talk a little bit about where do some of the other pieces of the portfolio fit into place. >> Pivotal Cloud Foundry right? Almost all of us are parting with Pivotal Cloud Foundry and building that stack and offering that service to our customer, you know Secureworks RSA, we all need security right? We're all working there too. And even now, so I work in the PowerEdge team, you know, storage product, so we're working, we're taking PowerEdge and putting it everywhere. So all of our data protection products, RSA, our storage products, we're working PowerEdge everywhere and leveraging that. And the beauty about that is you saw the VxRail ACE announcement right? That's a platform, that's a analytics platform that now we can build on and designing PowerEdge. We can put requirements into PowerEdge to make that a much richer telemetry box and really start getting some analytics in that solve some problems, predictive analysis and things like that. So yeah, it's been fun, I've been on the tip of the spear of this, you know, coming from the storage side, and I'm starting to see it really really come together this year, here at this show. >> Alright, so want to give you the final word, VxFlex I know people, if they went through the expo hall they could see it, touch it and the like. For those that didn't make it to the show, what do you want the key takeaway for VxFlex? >> So we're pure software defined, we're very high performance, we're ideal for your databases, we're ideal for scale, we can scale up to 1000 nodes or higher. And we have many many customers doing that. We have running in the show this week, a database running at six nodes over a million IOPS, sub one millisecond latency. So... >> A good note to end on, (laughs) powerful. >> Bang yeah. (laughs) >> Lewie thank you so much for coming on theCUBE. >> Thank you, appreciate it, it's been fun. >> I'm Rebecca Knight, for Stu Miniman, we will have so much more of day three of theCUBE's live coverage of Dell Technologies World coming up in just a little bit. (techno music)

>> live from Las Vegas. It's the queue covering del Technologies World twenty nineteen. Brought to you by Del Technologies and its ecosystem partners >> Hello and welcome to Day three Live coverage of the Cube here in Las Vegas Fridel Technologies World twenty nineteen I'm jut forward, David Lot They Davis del Technologies world. This is our tenth year If you count DMC World twenty ten first ever Cube event where we go out to the events and extract the signal from the noise. Now we're the number one and tech coverage. Howard Elias has been with us the entire way. Our next guest. Keep alumni Howard allies who is currently the President of Services and Digital for Del Technologies. Howard, great to see you. >> Great to see you, John. Dave. Always great to be back with you. Thank you. >> You've been with us throughout our entire cube jury. It's our tenth year has been great ride and one of the benefits of doing the queue besides learning a lot and having great conversations is as the industry of balls from true private private cloud to, you know, big day that meets technology, all the different iterations of the business. We're gonna have the conversation and look back and see who's right. You >> get to go back and see what we said and holds you >> accountable. Not that you guys said anything crazy, but you were unique because we've had many conversations and most notably during the acquisition of the M. C. You're on the team leading the effort with your partner in crime from the del side to make sure the acquisition goes smoothly. And, you know, a lot of people were saying, Oh my God, icebergs ahead. We're pretty positive. So history treats us fairly in the queue way. Tend to got it right. But you said some bold things. That was pretty much the guiding principle of the acquisition, and I just I just tweeted it out this morning. So you got it right. You said some things. Looking back two years later, almost two, three years later. >> Well, look, you know John first, I appreciate that. Appreciate the opportunity to be back with with you, and it's amazing. It's been ten years, but yeah, so, you know, over the last couple of years, I did help Kohli the integration, and we said, Look, first and foremost, we're going to do no harm the way customers transact with us byproducts. The way we service them, that's not going to change. But then, that's not enough, right? It's not just about doing no harm. It's how do we add value? Over time, we talked about aligning our teams in front of our customers. Then we talked about unifying the approach not just in the go to market, but in services and in technology and ultimately delivering Mohr integrated solutions. And we've accepted here down that a CZ you rightly say so thank you for pointing that out. And you know, this week was a great embodiment of that. Because not only are we listening, Tio, what our customers want we're delivering on it were actually delivering these integrated solutions the Del Technologies Cloud unified workspace for client, these air things that we've delivered over time, you know, we stitch it together, and now we're unifying it, integrating it, actually now even embedding services into it. So that's the journey we've been on. And we've been very pleased with the reception, >> and Michael to also was very bull. But the key on all the conversations we had on this was and we'LL get to the current situation now because that's important is that you guys saw the growth opportunities on the synergies we did, and we kind of had those conversations. So a line you align the team's unify and integrate you're the integration phase. Now we're starting to see some of the fruit come off the tree with business performance significant. Well, we appreciate >> that we're gaining market share across the board, and we had a hypothesis with, you know, coming together. We had a complementary product, portfolios, complimentary customer segments way. We're very thoughtful and how we organized our go to market, and we're seeing that we're seeing that and market share games. But more importantly, we're seeing the customer conversation saying Thank you for that. Now I want more. How do you deliver more value faster? So I think we're past the integration stays. Now we're into the accelerating the value stage. >> Howard, you've been through and seen a lot of acquisitions, large acquisitions. I mean, I think of the compact digital, you know, not a lot of not a lot of overlap. HP with compact, much more overlap maybe didn't go so as well. Or maybe a smoothly massive acquisition here. Why do you think it worked so well here? Because there was a failure. A fair amount of overlap, you know, definitely some shared values, but maybe some different cultures. You've been on both sides. It's just seems to be working quite well. You seem to be through that knothole of maybe some of that uncomfortable early days. Why do you think it works so well? What was kind of the secret sauce there? >> I think a couple of reasons. First, the hypothesis of coming together was all very customer centric. Customers wanted fewer more strategic partners. They ultimately from infrastructure, want Mohr integration. Mohr automation. They wanted a CZ. Pat said yesterday on states they wantto look upto absent data and somebody else worry about looking down and taking care of the infrastructure. So the hypothesis was very strong. Michael had a bold vision, but the boldness of actually execute on that vision as well, I would say second we have. Yeah, while the cultures, in terms of how things got done were a bit different, the values were frankly not just similar. They were identical. We may have talked about this before, but When we did the integration planning, we actually surveyed half the population of about Delanie emcee. The top five values in order were the same from both team members. Focus on customers Act with integrity. Collaborate When is a team results? Orientation? It was phenomenal. I would say. You know, third, it's just the moment in time. Uh, and it's really a continuation. You think about the ten year partnership that Dell and GMC had back in the two thousands that actually helped us get to know each other, how we worked and helped form those shared values. So and then, finally, approximate one hundred fifty thousand team members signed up to the mission. You know, the tech industry is starved for star for tech talent. On the fact of the matter would that we have approximately one hundred fifty thousand team members of prostate all technologies signed up to our vision, signed upto our strategy, executing every day on behalf of customers. It's just awesome to see >> So digital transformation, of course, is the big buzz word. So we're gonna put on you guys what do you do it for your own digital transformation? You know, proof of the pudding. What gives you the right to even talk about that? What do you doing? Internal? >> Yeah, you know, it's a great question. And to your point, we talked with customers all the time. In addition to looking after our services businesses worldwide, I also am responsible for Del Digital inside of Del Technologies. That's our organization. We purposely named Adele Digital because we are on our digital journey as well. And so we are transforming everything that we do the way we do. We actually call it the Del Digital Way. We've had a couple of nice breakouts. Our booth in the showcase has got Ted talk style conversations around this, and it's really embracing this notion of agile, balanced team's getting close to the business, actually, the business in the dojo, with our developers moving more to a product orientation versus a project orientation, and it's really focused on outcomes on T. You hear us talk about this all the time. Technology strategy is now business strategy, and whether it's in sales or marketing or services. Doug's doing great work and support assist using telemetry and artificial intelligence and machine learning recommendation engines in our dotcom. The on boarding within hours. Now with what we used to take weeks with our business customers in our premier portal, Wei are looking at every opportunity everything from the introduction of bots and our p a all the way through machine learning. Aye aye and true digital transformation. We are walking that talk. >> Really? You're going hard after our p A. That's what Do Yu result. We've >> actually been doing arpa for many, many years and for you know, especially when you have a complex system complex ecosystem As you're rewriting and developing either re platform, every factoring or cloud native, you still got to get work done. So I'll give you a great example. You know, in a online world of today, it's amazing to know that we still get millions of orders by email and facts. And instead of outsourcing that and having humans retyped the order, we just have robotics, read it automatically translated. And >> so the narrative in the media you hear a lot of coordination is going to kill jobs. But I've talked to several our customers and they've all said the opposite. We love this because it's replacing mundane tasks it allows us to do other things. What's your experience you are >> spot on? I'm a technology optimist, and I believe that a machine learning robotics will do the task that humans are either not good at or don't want to do or don't like to do and allow humans to be more human. Creative thinking, creative problem solving, human empathy, human compassion. That's what humans are good at. And we need more people focused on those things and not row test. >> One of the things that Michael Dell on key themes in The Kino Day one and Day two in some day. Three lot of societal impacts of I Love That's kind of touchy feely. But the reality is of Reese killing people. The skills gap is still a huge thing. Culture in the Enterprise is moving to a cloud operation was his favors your strategy of end to end consistent operational excellence as well as you know, data driven, you know, value of the AP player. Great straight, but we've been seeing in the queue with same thing for years. Horizontally, scaleable, vertically specialized in all industries. Yeah, with data center so good. Good strategy, gaps in culture and skills are coming up How are you guys doing services? You mean you've got a lot of people on them on the streets? A lot of people that need to learn more about a I dashboards taking the automation, flipping a new opportunity to create a value for people in the workplace. We >> have this conversation continuously inside of our teams and inside of our company. Look, we have a responsibility to make sure that we bring everybody along this journey. It starts by painting the vision being that technology optimist. Technology is a force for good on how do we apply the technology and the digitization and, you know, creating our digital future, bringing our team members along. So setting that vision, it is about culture behavior. Set the tone from the top. But we also have a responsibility and retraining and re skilling and bringing you know, team members. New opportunities, new ways to learn our education services team, for example. You see it here, the certifications, the accreditations. We do the hands on labs that we do. It's all about allowing opportunities for people to up skill, learn new skills, learn new opportunities that are available, and customers need this higher value. Helping support? What >> about the transformation that's been impacting the workflow on work streams of your services group with customers as they are? Maybe not as far ahead as you guys are on the transformation. Maybe they're They're cloud native in one area kind of legacy in the other. How was the impact of delivering services? One. Constructing them services, formulating the right products and service mix to delivering the value. How is technology change that you mentioned Rp? What if some of the highlights in your mind >> Well, it's It's a journey and you know it. Mileage varies here, right? Depends on what you're trying to accomplish, but we never do wrong by focusing on what's right for the customers. So what our customers looking for? What are their business outcomes they're looking for? Uh, here's a great example in the unified workspace. You know, we've been doing PC has a service for a while even before PC has a service. We're delivering outcomes, delivering Peces, doing some factory into get gration Cem image management, lifecycle management deployment services. But now what we've done is really taken not just the end and view, but we packaged it and integrated it into a single solution offering across the life cycles. So now, once we understand the the customer and users personas weaken factory, image the configuration, ship it to the team members deaths not just to a doctor the place but right to the team members desk have auto deployment auto support telemetry back and manage that life cycle, we package that up now. End to end this a new capability that customers are really looking for >> before I know. Do you have a question? I want to get your reaction to a quote I'm reading from an analyst. Bigtime firm New Solutions launched at Del. World Show that worked to align seven businesses for the last eighteen months is starting to pay off. We just talked about that. Cross Family Solutions minimizes time on configurations and maintenance, which opens up incremental, total addressable market and reduces complexity. Michael Dell yesterday said that there's a huge swath of market opportunity revenue wise in kind of these white space gap areas that were servicing, whether its image on PCs and you kind of mentioned peces of service analysts. E this is tam expansion, your common reaction. >> I couldn't say it better myself and look. The to integrate solutions we announced this week is a great example of that of the seams. It's workspace won its security from SecureWorks. It's the you know, del Endpoint management capabilities. It's the PC hardware itself. It's the services life cycle from Pro support Pro Deploy Pro Manage, all integrated in the end and easily Mohr consumable were even Do any are consulting business with our new pro consult advisory offer offer. But look at the Del Technologies Cloud del Technology infrastructure. With VM wear we'LL be adding PC after as a service. On top of that, this is exactly what customers >> So what's your marching orders to the team? Take that hill. Is it a new hills? The same hill? What's the marching orders down to the >> teaching orders is Get out and visit customers every single day. Make sure we understand how our technology and services are being utilized, consumed and impacted. And where do we add more value over time? >> So I wantto askyou for from a customer standpoint, we were talking about digital transformation earlier, and, you know the customer's always right is the bromide. You guys are very customer focused However, when it comes to digital, a lot of customers is somewhat complacent about obviously technology companies like yours embrace digital transformation. But I hear from a lot of companies. Well, we're doing really well. You know, I'm gonna be long gone, but before this really disrupts my industry, it's somewhat of a concern. Now, do you see that? And and how do you I mean, I think one of the reasons just so successful in your careers you take on hard problems and you don't freak out about it. You just have a nice even keel. What do you do when Because you reached you encounter that complex, Eddie, do you coach them through it? You just say okay. Customer's always right. But there's a concern that they'LL get disrupted in there. Your customer, they're spending money with you today. So how do you get through breakthrough? That complacence >> adds a great question and you know, one of the other marching orders I give tow my team is that things were going so well is time to change. And so this is what we have to take to our customers as well. And, uh, look, way have to be respectful about it. But we also have to be true telling, and so we will meet with our customers, hear them out and where they're doing well, well pointed up. But where they're not or where we've got different examples, we'LL just lead by example our own internal example, other customer examples in a very respectful way, but in a very direct way, especially at the senior levels where that's what they need to hear sometimes. >> So you have a question, because I got I wantto sort of switch topics like >> one of us falls on the one problem statement I heard it was really announces a problem statement, but it was a theme throughout all the breakout sessions in the keynotes, and you guys are aware of it. So it's not a surprise to the Del senior people. You guys recognize that as things are going well on the acquisition and the integration tell technologies there's still a focus on still working better with customers taking away the friction of doing business with del technologies. It's a hard problem statement. You guys are working the problem. What's your view on that? Because we hear that from your customers and partners we'd love work with. Kelly's going to get easier. We >> still have more work to do. Actually, Karen Contos and I are partnered up our chief customer officer on easy doing business and look it it. We are a complex company. We have a lot of different business units. Technologies brands were working toe, bring them together, and Mohr integrate solutions like we saw this week. But we still can be complex, sometimes in front of our customers, and we're working on that. It's a balance because on the one hand, customers want Maura line coordinated, sometimes single hand to shake. We get that. But the balance is they also want access to the right subject matter experts at the right time. And we don't want Teo inhibit that either. Either way, so whether it's with our customers directly with our partners were on that journey, we will find the right balance here. We've got new commercial contract mechanisms in place now to unify our Cordelia, AMC as we're packaging Mohr VM were content more security content into the offer and be able to delivered is a package solution. In one quote one order one service dogs doing some great thing and in the back end of services connecting our service request systems are CR M systems, actually, even with VM wear and Cordelia emcee technicians co locating and support centers to solve the custom of customers problem in one call, not in three calls. We still have a ways to go, but we are making progress. >> So I wanted to switch gears a little bit, and you and I, Howard have known each other for decades, and you've never wanted to talk about yourself. You always wanna talk about the team, your customers, your company. But I wanted to talk about your career a little bit because John Ferrier did an interview with John Chambers, and it was an amazing interview. We talked about when he was, you know, Wang and one one twenty eight. There is no entitlement, and you've seen a lot of the waves. You started out your career, your electrical engineer back when, you know that was like *** physics assembly language. It was sort of the early days of computer science, awesome, and then you had a number of different roles. You as I mentioned there was digital, there was compact. It was h p and then you'LL Forget RadioShack Radio second. Alright, That's right, Theo PC days on. And then you joined the emcee in two thousand three, which which marked the next era. We were coming out of the dot com boom, and You and Joe Tucci and a number of other executives built, you know, and the amazing next chapter of AMC powerhouse. And then now you're building the next new chapter with Del. You've really seen a lot of major industry shift you see have been on the wave. I wonder if you could reflect on that. Reflect on your career a little bit for our audience. >> I'm just amazed and blessed to be where I am. I couldn't be more pleased. Sometimes I wonder how even got here. But when I do reflect back, it is my love of the technology. It's my love of what technology Khun do for businesses, for customers, for consumers and, frankly, my love of the customer interaction. This is, you know, from that first time in the Radio Shack retail store and you know, the parent coming in and learning about this new TRS eighty and I've heard about this and what does this really mean and being able to help that person understand the use of the technology? How Teo, you make it happen for them, it has always given me great satisfaction. And so, you know, from those early days and I've worked with a lot of great people that I just, you know, listen and learn from over the time. But, you know, when I mentor, you know, people coming up in their career, I always say, Look, you know, it's not at work. If you get up every morning, you love what you do, you see the impact that you make you'LL like the people you're working with. You're making a little money and having some fun on DH. Those things have always been true for me. I have been so lucky and so blessed in life to be able to have that be the case >> and your operational to you understand, make operations work, solve problems, Day pointed out. It's been great for my first basic program I wrote was on a TRS eighty in high school. So thank you for getting those out here and then I've actually bought a Tandy, not an IBM with a ten Meg Hard drive. I bought my motive. Peces Unlimited. Some small company that was selling modems at the time. Michael, remember those date Howard? Great to have you on The key was the Distinguished Cube alumni. Great career and always we got We got it all documented. We have all the history. There you go, calling the shots. Howard Elias calling the future, predicting it and executing it Living is living the dream here in the Cube More keep coverage here, del technology world after >> this short break

>> Live from Las Vegas, it's theCUBE! Covering Dell Technologies World 2019. Brought to you by Dell Technologies and its ecosystem partners. >> Hello everyone, welcome to theCUBE's live coverage here in Las Vegas for Dell Technologies World 2019. I'm John Furrier, Stu Miniman, Dave Vellante. Day two of three days of wall-to-wall coverage. We got two sets called theCube Cannon. We've got the Cannon of Content, interviews all day long, out at night at the analyst briefings, meet-ups, receptions, talking to all the executives at Dell Technologies VMware and across the industry. Stu, Dave, today is product announcements on the keynotes. Yesterday was the grand vision with Michael Dell and the big reveal on the Microsoft partnership with Satya Nadella's surprise visit onstage, unveiling new Azure-VMware integrations with Dell Technologies. Dell announced the Dell Cloud, which is a little bit of Virtustream, but they're trying to position this cloud, I guess it's a cloud if you want to call it a single cloud of glass. Dave, single pane in the glass with a variety of other things, unified workspace and some other things. This is Dell trying to be a supplier end-to-end. This is the pitch from Dell Technologies. We'll be talking to Michael Dell, also Pat Gelsinger, the CO of VMware. Dave, were you impressed, were you shocked, were you surprised with yesterday's big news and as the products start coming online here, what's your analysis? >> Well yesterday, John, was all about the big strategic vision, Michael Dell laying out check for good and then the linchpin of Dell strategy which of course is VMware for cloud, multicloud, hybrid cloud, kind of VMware everywhere. I was surprised that Satya Nadella flew down from Seattle and was here on stage in person. Didn't come in from the big screen. So I thought that was pretty impressive. You had the three power players up on stage. Today of course was all about the products. Both Dell and EMC have always been very practical in terms of their engineering. Stu, you used to work there. Their R&D is a lot of D. It's sort of incremental product improvements to keep the customers happy, to keep ahead of the competition, to keep the lifecycle going. They had like 10 announcements today. I can go through 'em real quick if you want, but they range from new laptops to talking about new branding on servers, new storage devices. You had PowerProtect which is their new rebranded backup and data protection and data manage portfolio, an area where Dell EMC has been behind. So lots of announcements. Another kind of mega launch tradition and again, a lot of incremental but important tactical improvements to the product line. >> Last year, what we heard from Jeff Clarke is they're looking to simplify that portfolio. Back in the EMC days, it was oh my gosh, look at the breadth of this. Every category, they had two or three offerings and you know, the stated goal is to simplify that and that means most categories are going to get one product. It's interesting. You talk about networking just got rebranded with that Power branding. I kind of said there there's marketing behind it. If you know what that product is because it's the Power brand and they put it out there. So you know, PowerMax, has been their tiered storage. They had a good update for Unity. It's Unity XT. Doesn't have a power name yet so maybe there's still some dry powder left in the product portfolio there, but they're making progress going through this 'cause these things don't happen overnight. It's great to spin up the clouds, but in the storage world, customers, they trust, they have the code, they test it out. So going to new generations, making that change, does take time but you've seen that progress. The tail end of that integration between Dell and EMC on the product side. >> Stu, what's your analysis of the products so far 'cause again like Dave said, it's a slew of announcements. What's resonating, what's popping out, what's boiling up to the surface? >> Yeah so look, the area that I spent so much time on, John, that hyper-converged infrastructure. If you look at a lot of the pieces underneath it all, it's VxRail. One of the things we've had a little bit of a challenge squinting through is oh wait, there's this managed service stack, it's VxRail underneath. Oh wait I've taken the appliance and I put VCF. Oh that's VxRail and then I've got this other, it's like I see three or four solutions and I'm like is it all just VxRail with like a VMware stack on top of it? But it's how do I package it, what applications live on it, how is it consumed, manage service, op ex, cap ex. So they've got that a little bit of complexity when VxRail itself is you know, dirt simple and really there so they're making progress on the cloud piece. Dell is the leader in hyper-converged. I'll point out, you don't hear anybody talking about Nutanix here, but Dell still has a partnership on the XC Core. They're going to sell a lot of Dell servers into Nutanix environment so I expect you'll still have the Nutanix show. John you're going to be at that next week. They're still going to talk about Dell. I'm sure you'll talk to Dheeraj. Yes they made a partnership with HP, but that does not kill the relationship with Nutanix just like Microsoft, heck. I'm going to see Satya Nadella on stage at Red Hat Summit next week and you're like oh well VMware and Red Hat. Red Hat's here. Red Hat's a Dell-ready partner. If you want to put open shift on top of their stack, they can do that so hardware and software, everybody's got their pieces, everybody's got their pieces, everybody competes a lot, but they partner across the board. IBM Global Services is here. There's so many companies here. Dell's a broad company, deep partnerships. The question I have is Pat Gelsinger was just on stage saying that this SDDC will be the building block for the future. I said kudos to them. They've got it on AWS, they've got it announced with Azure, we announced it with Google, but that is not necessarily the end state. VMware is a piece of the puzzle. I don't know if VMware will be the leader in multicloud management. vCenter was the leader in virtualization management so how much of that will there or do I get an Amazon and then start moving some stuff over? Do I get to Azure and start modernizing my environment so that I don't need to pay VMware and I don't need virtualization. VMware and Dell are going to containerize everything so in the future, are they containerware, you know? That's the competition kind of post-it note. They are VMware at their core. VMware is centra of the strategy and there's still some work to go, but they're making some good progress. >> I want to get your thoughts, guys, on the role VMware is playing here at the show. Normally they're here, usually they're here, but this year it seems to be much more smoother integration of talking points, messaging, product integrations. The show's got a good beat to it. Pretty packed, but the role of VMware, Dave, Stu, what's your reaction and thoughts? We've seen them dance all the time. Obviously VMware, Dave as you pointed out yesterday, a big part of the valuation of Dell Technologies, but what's your observation on the presence of VMware here at Dell Technologies World? >> I mean I've said many times that this company and I said this about EMC, it's kind of a boring company without VMware. You put VMware in the mix and all of a sudden, it becomes very strategic and very interesting from a lot of standpoints. Certainly from a financial standpoint. Remember, the Class V transaction that took Dell public was the result of an $11 billion dividend because of VMware. They took VMware's cash and they said okay, we're going to give nine billion to the shareholders. Without VMware, that wouldn't have happened. As well, the multicloud strategy, the underpinning of that multicloud strategy is VMWare. What strikes me, John and Stu, is that the cultural change. You had Dell, you had EMC. They said ah yeah the companies are compatible, but they're different companies. They maybe had shared kind of goals and values, but they had different cultures and really in a short timeframe, Michael Dell and his team have put these two companies together and they have aligned in a big way. I mean they are basically saying VMware and Dell, boom. That's how we're going to market and you know, Pat's coming on later today and I'm sure he'll say hey we love NetApp, we love HBE, we love IBM, but it's clear what the preferred partnership is. >> Dave, when the acquisition happened, there was talks of synergies and we were like oh where are they going to cut everything? If I look around here, they've got the seven logos of the primary companies. It's Dell, Dell EMC, Pivotal, RSA, Secureworks, Virtustream and VMware. They're one company. Michael Dell will go on calls for any of them. Friends of mine at Pivotal says you talk to Michael quite a bit. You know, he's out there. We talked about it yesterday. Dell and VMware are closer and tighter aligned than EMC and VMware ever were. Now on the one hand, EMC kept them separate because the growth of virtualization required that. Today in this cloud environment, it's a different world and it's matured so VMware, sure, there's still work on HP and IBM and all this other stuff, but Dell leads that move as you said, Dave. >> John, you're big on culture. This is a founder culture. What's your take on what Michael Dell has accomplished and how does it stand to compare with sort of other great cultural transformations that you've seen? >> Well I think HBE is a great example of a culture that split, was uncharged there. We know what happened there and I think they're hurting, they're losing talent and they're not winning in categories across the board like Dell is. I think Michael Dell, the founder-led approach that he's having 'cause he told us years ago, if you guys remember, here on the record, also privately that I'm going to take this off the table with EMC and I'm going to do all these things. We're going to execute. So he brought his execution mojo and ecos of Dell and become Dell Technologies, as Stu pointed out, a portfolio of multiple companies under one umbrella and he brought the execution discipline and this is a theme, Dave. Last night at the analysts reception, as I was talking to other analysts and talking to some of the execs, both from VMware and Dell Technologies, that the execution performance across the board both on product integration, which was a weak spot as you know, is getting better, the business performance discipline. We're going to have the CFO on here to talk more about it, they're executing. Howard Elias is going to be on this afternoon. He called this three years ago when he was talking about the integration that they saw synergies, they saw opportunities and they were going to unpack those. They stayed relentless on that. So I think this is a great example of keeping the founders around for all the VC-backed companies. You're thinking about getting rid of founders. Never let a founder leave a company. They bring the vision, they bring also some guts and grit and they bring a perspective and you can put great talent and team around that, that attract and retain great executives like Michael's done and he's poaching HPE, other companies and pulling talent in 'cause they're executing. They pay well, it's a great place to work according to the statistics. So again, this is all because of the founder and if the founder's not around, you have all the fiefdoms and the policists who kick in and then it becomes kind of sideways. So that's kind of what I see other companies that don't have founders around and HP lost their founders obviously and then the culture kind of went a little bit sideways. So they're trying to get back in the game, seeing them go back to their roots. We'll see how they do. We don't do that show anymore and again we don't have a lot of visibility into what HP's doing but we do know, Dave, that they do not have a lot of the pieces on the board that Dell does. So if you want to have an end-to-end operating model, and you're missing key value activities of an end-to-end value chain, that's going to be hard to automate, it's hard to be a performant, it's going to be hard to be successful. So I think Dell is showing the playbook of how to be horizontally scalable operationally and offer perspectives and data-driven specialism in any industry in any vertical. >> Yeah Dave, if I can just on the cultural piece 'cause it's really interesting. You talked about EMC, East Coast hard driving versus VMware, software, Silicon Valley company. While they're working together, a lot of it, you know, I talk to VMware people and they're like well it's great the Dell force is just selling our stuff. It's not like I'm having storage shoved down my throat or we have to have our arms twisted. It's the product portfolio that they're selling, the vSAN, NSX, the management software suite and those pieces, things like SD-WAN, there's some good synergies there. So the product portfolio is a nice fit that just jointly go out to market that they just really line up well together and Dell's a very different cultural beast than EMC was. >> Well again, staying on culture for a moment, when I discussed with some of the folks that I know out of Hopkinton the narrative early on was oh Dell's ruining EMC, tearing it apart and so forth. When you talk to people today, they say, you know what, it was painful. Dell came in and said okay, you're going to be accountable, really had an accountability culture, but now they've come out the other side, the narrative is it was the right thing to do. Jeff Clarke came in and sort of forced this alignment. There's like no question about it. People, this is a guy who you know, his calendar's set for the year. People know where he's going to be, what meeting he's going to have, what's expected and they're prepared and it seems to be taking hold. I mean if a $90 billion company that's growing at 14% in revenues, in profitable revenues, that's quite astounding when you think about it and I think it's a big result of the speed at which Dell has brought in its operating model to the broader EMC and transformed itself. It's quite amazing. >> Awesome show, guys. We've got clips out there on the #DellTechWorld on Twitter. We've got a lot of videos. We've got two sets here, three days of wall-to-wall coverage. Final word on this intro for day two, guys. Thoughts on the show? It's not a boring show. It's a lot of activities, a lot of things. They've got an Alienware eSports gaming studio which I think is totally badass. A lot of kind of cool things here. It's not the glitz and glam that we've seen in other EMC Worlds before or Dell Worlds, but it's meat and potatoes and it's got a spring to its step here. I feel it's not, it feels good. That's my takeaway. >> Well the big theme is hybrid cloud and multicloud. Jon Rowe as we were leaving the room today that we were early with that multicloud. Thanks for everybody else in the industry for hopping on board. The reality is the first time I heard the sort of hybrid cloud was called private cloud. Chuck Hollis wrote a blog back in the mid to late 2000s. Now I will make an observation in the customers that I talk to. Multicloud is not thus far, has not thus far has been a deliberate strategy. In my opinion, it's been the outcropping of multivendor, shadow IT, lines of business and I think the corner office is saying hold on, we need to reign this in, we need to have a better understanding of what our cloud strategy is, build a platform that is hybrid and sure, multicloud, to build our digital transformation. We need IT to basically help us build this out to make sure we comply with the corporate edicts and that's what's happening. It is early days. There's a long way to go. >> Yeah, as Dave, as you know, I sat right down the hallway from Chuck Hollis when he wrote that piece and I went and I called up Chuck and I was like hey Chuck, this sure sounds like my next generation virtual data center stuff that I joined the CTO office to work on and he's like yeah, yeah, new marketing branding and I wrote a piece, exactly what you said, Dave, on Wikibon.com, hybrid and multicloud were a bunch of pieces, you know. It's not a cohesive strategy. The management's not there. We're starting to see maturation. Some of the point products, you know, developed really fast. When we talk about VMware on AWS, that happened really fast. I heard if you stop by the VMware booth here at the show, they're showing outposts and I said is a diagram? No, no, I've got customers in production running this. I'm like hold on, I need to hear about this. Outpost in production? But that strategy as you said, hybrid and multicloud, we're starting to get there, starting to pull it together. David Foyer wrote a phenomenal piece about hybridcloud taxonomy. We've spent a lot of time on the research side. Really what does the industry need to do, how should customers think about all of the layers? You know, data and networking and all of these components to help make not just a bunch of pieces but actually drive innovation and help be better than the sum of its parts. >> Well ironic followup on that post, the Chuck Hollis post was around they called it the private cloud and it was all about homogeneity and now multicloud is everything but homogeneous. Outpost, however, is. Same hardware, same software, same control plane, same data plane so interesting juxtaposition. >> We'll see Amazon Outpost. Guys, go to SiliconAngle.com, Wikibon.com. Great hybridcloud, multicloud analysis coverage and news. And some of the headlines hitting the net here. Dell Technologies makes VMware linchpin of hybrid cloud, data center as a service, end user strategies from Zdnet. eWEEK, Dell makes major hybrid cloud push. Obviously great analysis, guys, right on the number. Day two, CUBE coverage here in Las Vegas. I'm John Furrier, Dave Vellante, Stu Miniman. We've got two sets. Rebecca Knight, Lisa Martin and more. Stay tuned for more coverage of day two after the short break. (upbeat music)

>> live from Las Vegas. It's the queue covering del Technologies. World twenty nineteen, brought to you by Del Technologies and its ecosystem partners. >> Welcome back to the cubes. Live coverage here, Adele. Technology rule in Las Vegas. I'm John for Developed, a special guest. Michael Dell, Chairman, CEO, Del Technologies Cube. Alumni. Great to see you again. Yearly pilgrimage. People can come on the Cube. Good to see you again. Thanks. May always >> Great to be with you guys. >> All right, So I gotta ask you because, you know, Dave and I were talking on yesterday's kickoff on our intro about the conversation we had. I think six years ago we saw you standing there in Austin, but still a public company didn't go private yet. And then the series of moves going private and we're like, That's great. Get behind the curtain. Get things reset. Look at the cash flows. Looking good. You had the clear plan as the founder and CEO is kind of a new kind of reset, if you will. And then up to now the execution in just the series of moves. When you look back now where you are today, where you were then how do you feel? What's absurd? What did you learn? What's some of the highlights for you? >> Well, look, we feel great, You know, our business is really grown tremendously. It's all the things we've been doing has been resonating with customers have been ableto, I would say, restored the origins of the entrepreneurial dream and success of the company and reintroduce, uh, innovation and risk taking into, ah, now ninety one billion dollars company growing in double digits last year and certainly the set of capabilities. That way, we've been able to build organically and in organically on DH with set of alliances. We have the trust that customers have given us, you know, super happy about the position that we're in and the opportunities going forward. As I've said, you know, a zay said Mikey. No, yesterday. I think all this is really just the pregame show. Tow what's ahead for our industry and for the role that technology is going to play in the world. >> And the role of data you mentioned also used to quote you Yes, that you said data a CZ the life, blood of digital transformation of the heartbeat, visual transformation and It's also revitalizing all the other components of what looked like a consolidated market is now actually being reborn the PC, technology, infrastructure, fabrics and other software opportunity. So Data has kind of brought in a whole nother level of kind of revitalisation and the industry, which is actually causing more investment in what looked like older category of you know it and computers whatnot. This's been a big, big tailwind for you guys. >> Well, data has always been at the centre of you know how the technology industry works and now we just have a tsunami explosion of data. And of course, now we have this new computer science that allows us Teo reason over the data in real time and create much better results in outcomes and that combined with the computing power, all organizations have to reimagine themselves, given all these technologies and certainly the infrastructure requirements in terms of the network, you know, the storage, that computer bill out of the edge, tons of new requirements, and we're super well positioned to go address all that. >> I enjoyed your keynote, Michael. So I thought it was excellent. One of your better ones and you painted a picture of tech for good. Uh, really life changing things that you guys and your customers are doing. You gave some examples that be an example of example was great Draper Labs. But you also paid a picture. You need a platform for this digital transformation. We've seen the numbers. Eighty percent of the workloads are still on Prem. What do you think that looks like ten years down the road? What do you What's your vision say? >> Well, the surprise outcome ten years from now is they'LL be something much bigger than the private cloud and Public Cloud. It's the edge and actually think that would be way more computer data on the edge in ten years than any of the, you know, derivatives of cloud that we want to talk about. So that's a ten year prediction. Yeah, that's that's That's kind of what I see. And maybe maybe nobody's predicting that this yet, But, you know, let's come back in ten years and see what it looks like. >> So I like to do that hybrid hybrid. Klaus been around for a while, but talked about. It's been kind of operating, Ma. We see that multi cloud is really kind of surged in importance in conversations because I think people wake up and go. Hey, I got multiple clouds. I got azure over here for ofthis three sixty five. I got some Amazon over here. I got some home grown stuff over here. I got a data center so that people kind of generally Khun, Khun, relate to the reality of multi cloud hybrid. Live it more of a different kind of twist, but certainly relevant. But multi cloud has got everyone's attention and you guys launched Del Cloud. Is that a multi cloud, or is that a cloud to multiple clouds? Explain your view on that and where this goes. >> So really, what we're doing is we're bringing to customers. All the resource is they need to operate in the hybrid, multi cloud world. And first, you have to recognize that the workloads want to move around and to say that they're all going to be here, or there is in some sense, missing the point because they're going to move back and forth. And, uh, you know, you've got regulation cost security performance late and see all sorts of new requirements that air coming at you and they're not going to just sit, sit in one place. Now, as you know, with via Work Cloud Foundation, we have the ability to move these workloads seamlessly across. Now, essentially all the public clouds, right. Forty, two hundred partners out there infrastructure on premise built and tuned specifically for the VM wear platform and empowered also for the edge and a love. This together is the Del Technologies Cloud. We have obviously great, uh, capabilities from our Delhi emcee infrastructure solutions and all the great innovations that Veum where coming together >> scale has been a topic. We talked on the Cube many years. We saw Amazon get scale with public cloud scales of competitive advantage is now becoming kind of table stakes both for customers trying to figure out how to operate a digital scale, speed a life. You guys have a scale level now that's pretty impressive. What you guys done with the puzzle pieces, You cut puzzle pieces, you know, cos capabilities now across the board, as you guys look at scale is a competitive advantage, which it is, and we talked about this before. You now have to integrate seamlessly in these pieces. So as you compose as customers compose the variety of capabilities. It's gotta be frictionless. That's a goal. How do you look at that? How do you talk to your team's about this on DH? What's your view on scale? And is this something you guys talk about inside the company? >> Well, inside the business, you know, the first priority was to get each of the individual pieces working well. But then we saw that the real opportunity was in the scenes on how we could more deeply integrate all the aspects of what we're doing together. And you saw that on stage, you know, in vivid form yesterday with Pat and Jeff and Sasha and even more today again. And there's more to do. There's, although there's always more to do. Were working on how we build a gate, a platform bringing together all of our capabilities with Bhumi and data protection on DH bm wear, and this is all going to be super important way. Enter this A I enabled age of the future. >> Michael, you got a track record of creating shareholder value. We're big fans of, you know, we'LL have CNBC on in the office and Michael's on everybody coming across, right? Davos? Picky, Quick. We're also big fans have asked you to sort of knocked down to three criticisms. And sure, it was really a conversation about stock price, you know? And you Did you knock down the debt structure? The low margin business, the ownership structure, its center. But you never came backto stock price, so it looks like a couple of ways to invest. Now VM wear directly. Also looks like Veum where you could you could buy cheaply through Del What your thoughts on on that? You know where Dell sits in the market today? Its value. >> I think. You know, investors are increasingly understanding that we've created an incredible business here and certainly, you know, if we look at the additional coverage that we have and you know, they're they're a CZ their understanding, the business, you know, some of the analysts are starting to say, Hey, this doesn't really feel like a conglomerate. Direct quote. Okay. And, uh, if you think about what we demonstrated today, yesterday and we'LL demonstrate the future, you know, we're not like Berkshire Hathaway or, uh you know, uh, this is not a railroad that owns a chain of restaurants. This is one integrated business that fits together incredibly well, and you know it's generating substantial cash flows. And, you know, I think investors overtime are figuring out value. That's intrinsic. Teo, the overall Del Technologies family now wave Got lots of ways to invest, right? Get, Be aware. SecureWorks pivotal. And, of course, the overall Del Technologies. >> Yeah, and just a follow up on that. I mean, I've observed on the margin side I mean, when del went private, it was around nineteen percent gross margins. Now you're in gross margin heaven, you know, absorbing the emcee. And it seems to be headed in the right right direction. So it's a nice mix >> know, in our in our cloud, an infrastructure group, almost ninety percent of the engineers are software engineers. And so you think aboutthe innovations you saw in states today with power Macs and Unity, X T and our power protect platform. You know, basically all software running on power power it surfers and platforms that we've created. >> What's on your plate now, Michael? As you come out, come out of Del Technologies world. You got business to take care of what your goals what's on your plate. What's your object? Is what you trying to accomplish in the next year? >> Well, certainly continuing to execute for our customers growing faster than the industry. You know, maintaining and improving our customer NPS levels and keeping the innovation engine cranked up on high. You saw a lot today on DH yesterday. Stay tuned, Veum. World's coming in in August and they'LL be much, much more way Continue toe innovate together Lucy with Veum where so we've got we've got lots more in the cube >> and you got cash will come in, which means your suppliers to a lot of customers Congratulations. I want to get your final thought on my final question on the Tech for good One of the things I saw yesterday on the Kino that you gave was that popped out wass. It wasn't about the speeds and feeds around, you know, the performances get great performance on the tech side. You gotta be, you know, the infrastructure level Scott be performing, but it's about solving problems. And I think this is a direction that you're taking the company saying there's outcomes out there. The problems that can be solved with tech We're hearing a whole tech for bad narrative in the media these days. Tax evil text. Bad. But there are awesome spots where technology is creating great things for society. This is a theme for you. Can you share? Why that focus? And when some of the highlights >> it's right. I mean, if you if you step back from the what happened in the last twenty four hours, twenty four days and even twenty four months, you start looking at, you know, twenty four years you start to see is thie. Outcomes for humanity have gotten dramatically better, and technologies played an enormous role in that. I'm massively optimistic that in the next three decades they're going to be really miracles. In terms of how do you dress things like deafness and blindness and paralysis with a I and embedded technology inside the body. The, you know, things were able to do now with sequencing the genome and using all this data to create personalized medicine solutions. Yes, technology can be used for bad, but the vast majority of it is used for good by people that have good in their hearts. Right. And and, uh, you know, uh, it goes beyond making great businesses and making people more productive. It's actually changing lives and very positive ways, >> while the other big narrative in the pressure here is automation and taking away jobs. And it's a serious concern. However, you know there's no reason to protect the past from from the future and this great opportunities ahead education and someone, even you and Susan but big supporters of that, obviously. So we're optimistic for the future. I know I know you are. The best is yet to come. As I'd like to say >> Absolutely, we agree. >> Once an entrepreneur, always an entrepreneur, you great entrepreneurial track record you celebrate thirty five years from the original dorm room. So some of your Facebook posts now here he took a business that you knew T mature couple players. This is a trend we're seeing. Zoom communication just went public. They took video streaming and holding meetings and completely when cloud base and disrupted it. You saw >> runs on Dell EMC by the way >> runs on Dell, did not know that it's only a lot of Michael great, but this is an entre. I want to get your advice to other articles that might be watching us because you now, with the technology with data and cloud and tech, you, Khun, go into existing markets that don't look good on paper that people might dismiss as that's over. That's a mature market You've certainly taken Del Technology's got all the pieces and are executing at a home of the level. Zoom did it for video on the cloud. There are zillions of these opportunities out there that entrepreneurs. So the advice don't be discouraged by what looks like a big fat market. So your what's your advice?  >> and I I feel something is coming. That's quite significant. And right now you mentioned this new wave of companies that air coming public and they were built on a foundation of technology infrastructure capabilities. You know that was established, Let's say, ten years ago. Okay, well, right now we're just at the kind of beginning of five G and A II technology, and all these embedded sensors and low latent see communications, and there will be a whole another wave of cos I suspect many, many more across all industries that, you know, just unlock all kinds of new capabilities and an opportunity. So I'm super excited about that. Andi, I think I think it's it's just going to get more interesting. >> It's amazing to think of the tools you had thirty five years ago, when you started and how you've transformed. So congratulations. >> Thank you. Spend the time again. Thanks for having us again here. Tenth year, Del Technologies. Well, thanks for having us. And great to have a conversation. >> Thank you. And the rest of the cube team for all your great coverage. >> Thank you very much. Michael Dell, Chairman, CEO, Dell Technology here. David Velante myself, John Furrier. Stay tuned for more day to coverage. We got two sets here. It's a cube canon of content blown out. The content here, Adele Technology, world Check out Dell's hashtag del tech world for all the highlights will be right back after this short break.

>> Live from Las Vegas, it's theCUBE. Covering Dell Technologies World 2019. Brought to you by Dell Technologies and its ecosystem partners. >> Hello everyone, welcome back to theCUBE's live coverage here in Las Vegas for Dell Technologies World 2019. I'm John Furrier, your host of theCUBE, with Dave Vellante, co-hostman Dave. Great keynote, day one of three days. Great event. We got two more days of coverage. Our next guest is Jeff Clarke, vice chairman of Dell Technologies, Master of Ceremonies on the stage with Michael Dell. Great to see you again, CUBE alumni, welcome back. >> Thanks for having me. >> So, you're pretty busy. I know you're super scheduled up, so thanks for spending the time to come on. >> My pleasure, looking forward to it. >> So, break down what's going on here, because a slew of announcements, some game-changing announcements. Some new partnerships with Microsoft, in the end-user area, pretty positive, once competing with VMware, now tied in. Dell Technologies under the coverage with a full portfolio of services, massive macroeconomic tailwind around people refreshing their infrastructure for the Cloud. You guys are in good position. >> Oh, I think we are. Thanks for having us. To me, the biggest takeaway from this morning's keynote is the level of integration and alignment across Dell Technologies and all of its assets. We built upon that and gave two very specific examples. Pat and I talked about, on the PC side, trying to address the needs of this new digital native workforce that's coming in to bear with no boundaries of how they want to work, where they want to work, and how to modernize the PC experience. And we introduced Dell Technologies Unified Workspace. And then the second announcement, which we're really excited about, is the alignment of our company around the Dell Technologies Cloud. And the fact that we announced a component of a platform, where VCF is integrated onto our VxRail products, and you can deploy that on-prem as a solution today. And then we talked about building on VMware's announcement late last year around Project Dimension, bringing Project Dimension into a reality, a data center as a service of the VMware Cloud on Dell EMC, Data Center as a service, backed by Dell Technologies. And then we expanded upon that with Azure Services on VMware. So, pretty busy morning for us. >> Yeah, Project Dimension, I want to ask you real quick about. I always said that that's a fantasy kind of project, because it was so radical, and early on, when you think about it, but it makes so much sense when you think, as a service, with software service, why wouldn't you want to have theCUBE as a service? Data Center? And everything is becoming a service, and that's now clear. But it's hard to do. That is an interesting product. I think that's certainly an edge product. You guys see that, clearly. But what's going to be the impact to customers? Because this is now kind of easier to manage when you think about deploying a data center. >> There's a couple things that I think are underway. One is, workloads are migrating back to on-prem. And those workloads come out of a public cloud, so the cloud operating model is something customers are familiar with. Now with our Data Center as a service product, we have a cloud-operating model that drives consistency and, ultimately, provides an operational hub from the edge to the private cloud reaching out to the public cloud. Then you can get that as a specific product, build out your own, or this managed service, as you just referred to, and we think that's a pretty compelling proposition to help customers, particularly in smaller deployments, whether it's on the edge, remote location, remote office. And it's a service fully backed by us, single price. And we think it has a huge advantage in the marketplace to help customers deal with fewer vendors or manufacturers to get a single solution from one, from the hardware to the software to the service and the support. >> So you talk about alignment across Dell Technologies. You were clear in the analysts' discussion today as to what your primary go-to-market is with regard to VMware on Dell. That was clear. And appreciate the concise, clarity answer. You also talked about barriers to integrating that you've removed. In some respects, you do a lot of things, and one of them is you're a fixer. What were some of those barriers, and what does that hold for the future in terms of momentum? >> I think the first barrier that I encountered when I began leading the ISG team, we fundamentally weren't aligned with VMware. We had a strategy, they had a strategy, and while we worked both for Dell Technologies, we saw the world differently. And Pat and I recognized that early on, and our working together, and we've began to wrestle with that. Quite honestly, Michael and I expected us to get that result, and we subsequently did. So now we have an alignment. We have the same strategy that we're deploying with the same common vision: how to make IT easier and simpler in this data era that we're in today. And then we built a technical framework of where we're going to collaborate. And quite honestly, we had to teach our teams how to collaborate, and what collaborate meant. It wasn't you met once a month and each went off in their corner, then came back and said, look what I did, look what I did, and maybe we had two different answers. We forced an operating cadence and mechanism where Pat and I get with the team on regularly scheduled meetings, essentially every other week, and drive technical collaboration across five key domains that we care about. That we think are most valuable to our customers. And we're leading by example and breaking down every barrier from go-to-market, to operational, to technical, who tests what, how do you define what the requirements are, what customers are retargeting, and align the teams along those vectors. >> One follow-up, if I may. I think we got tight on time, but I want to ask you about the client business. I want to get you on record on this. Very important part of your business, it's almost half of the business revenue. It's a lower margin business, but it's critical that you hold serve in the client business, because it absorbs a lot of corporate overhead. I wonder if you could talk about the importance of the client business to Dell Technologies and it enabling your ability to do all these other things that you want to do. >> Well, you talked about the financial components of why the PC business or client business is important to us. But let's not forget, customers want an end-to-end solution and one end of that solution is what's on the edge of the network, and the PC is still the primary productivity machine in business. I don't see that changing. So the ability to start from there, and then migrate across our stack to the core to the cloud, as you've heard us talk about that, is a difference-maker, a differentiator from us over every one of our competitors today, who may have this component, this component, or this component, we're in a unique position to bring that together. Then we can bring differentiated value by linking the seven assets of Dell Technologies together in a highly integrated way. We talked this morning about SecureWorks, Workspace ONE from VMware, RPCs, and then our total service offering around ProSupport and ProDeploy that stitches that together in a very differentiated way. That's what customers want, and we're able to do that. And that has components of the entire enterprise, per se. >> Jeff, I want to get your thoughts on the customer situation. Obviously, one of the keynote customers was Bank of America. I like how the CTO, how she said this. "It's not how we got here, it's how we go forward." This is really the digital transformation reality. The rules have changed a bit. Certainly, there's some tech that's coming to the table, that's going to be good for customers. But as you look at the trends, and it's pretty clear what we're seeing, you've got developers, and you've got operators. If you compartmentalize the different roles within the corporation, that seems to be the big ones within IT and operations. And then the workloads are the result of the developers that have to run on the operations. So, it seems that you guys have a clear view that you want to make that infrastructure be operationally consistent. That was one of the messages. >> Spot on. >> How are customers talking to you about this? Because, one anecdotal thing is Google, for instance, has their own cloud for their own search and everything else. They have SREs, Site Reliability Engineers, which kind of validates this notion that operations is highly critical with developers for those now multitude of workloads. Because Edge is going to spawn a huge amount of applications, we think. More workloads, small and big. So, existing workloads, new workloads are coming. How do you guys see the operation piece? 'Cause I think this is a real key point. >> Well, I think in simple terms, customers are asking us to help them drive out complexity in their operations, help simplify it so they can actually invest more in the types of technologies, the application, the development of things that differentiate their business. So, if you believe that to be the basis, which we do, then driving out complexity, having a consistent level of automation, a consistent operational model, a hub to be able to move workloads across any of those environments, we think is a real advantage, and it will lower their cost. They will have consistent infrastructure, a consistent software management stack, management or orchestration and automation, we think that's exactly what they're asking for. And the reality is, we just announced the ability to do it. >> And if you have the developers, you get revenue on top of it, so cost savings and revenue. Out of the customer conversations, could you stack rank the pattern of issues that come up that they're concerned about, that they're solving? Opportunities that are challenges today, opportunities tomorrow, what are some of the areas that are popping up to the top of these conversations? >> Cloud strategy. Security. How to do DevOps. Edge. And how to deal with all of this data. >> We've got a question from the crowd. Ask Jeff about sustainable innovation in Dell's work in transforming electronic waste into jewelry. I didn't know about that. And ocean plastic in the laptop packaging. That I did know about. I think the question came from somebody who works from you maybe. >> Maybe so. >> That's a good question. I didn't know, you're making jewelry? >> We've been on the forefront of what we call the circular economy, where you reuse materials that you introduced in the marketplace in new forms. Whether that's wheat straw, the byproduct of harvesting wheat and turning that into packaging. We announced at CES 15 months ago, recycling printed circuit boards, extracting the gold, and creating and providing that gold, in this case to a jeweler who made jewelry out of recycled printed circuit boards. Our commitment to use recycled plastics and to take all these plastic bottles and do something with the material, we have a high percentage of our products today that are built on recycled plastics. We have many examples, wonderful choices of PCs in front of you, has carbon fiber in it. The carbon fiber in the product is actually a waste out of the automotive industry that we reused to build out this product. So, we have a long tradition, and something that's very important to us, of building sustainable products, recycling materials, to be able to do that across our entire portfolio. >> Jeff, thanks for coming on theCUBE. I know you're tight on schedule. We appreciate the time. Final question, I'll give you the final word. What's the most important story here at Dell Technologies World this week in your opinion? >> Dell Technologies has a breadth of unique hardware, software, and services capability unlike anybody else across our seven strategically-aligned businesses that will help, ultimately, make customers' lives easier, simpler, and reduce complexity in their environments. >> And the numbers are showing its financial performance is looking good. Congratulations. >> Thanks, thanks for having me. >> Jeff Clarke, vice chairman of Dell Technologies, here inside theCUBE breaking it down, sharing his insight and commentary on the announcements and the event here at Dell Technologies. Stay with us for more live coverage. Day one of three days of two CUBE sets here on the ground floor of Dell Tech World. We'll be right back. (upbeat techno music)

>> Live from Las Vegas it's theCUBE, covering Dell Technologies World 2019 brought to you by Dell Technologies and its ecosystem partners. >> Okay welcome back everyone we are here live in Las Vegas with Dell Technology World 2019 and I'm John Furrier and my co-host Dave Vellante breaking down all the action, three days of wall-to-wall coverage. We go all day, all night here at Dell's great event. We're here with the CMO of Dell Technology Allison Dew, great to see you, thanks for coming on. >> My pleasure, it's nice to be here. >> Good to see you again, Allison. >> It's fun. >> What a show, action-packed as always. We got two sets, we call it the theCUBE content cannons. We're just firing off content, a lot of conversations, a lot of boxes being checked, but also growth, lookin' at the numbers. The business performance of Dell is strong. Leadership across all categories, large-scale, and an integrated approach with the products and the relationship with VMware paying off in big-time. Azure News, Microsoft integrating in, so a lot of great product leadership, business results, things are booming at Dell Technologies. >> They really are and you know, when you think about the journey for us in particular over the last three years since starting the EMC combination, and all of the things that are written about integrations, technology integrations of this scale and scope, and you look at what the teams together have successfully done, the business performance, the share growth across categories, and as of today, the true end-to-end solutions that we're announcing in partnership with VMware and Secureworks. And we tend to be a pretty humble culture, but I will say, I think it's a pretty impressive result, when you look at most integrations are focused on don't break anything, and not only did we not break anything, we've kept the trust of our customers, we've continued to grow the customer base, and now we're really focused on, how across the Dell Technologies family, primarily with VMware and Secureworks and Pivotal do we bring to life the solutions that solve our customers' biggest IT problems. Pretty amazing spot to be in. >> You know one of the luxuries of doing theCUBE for 10 years is that we've had conversations over 10 years and I remember many years ago when Michael was about to go private, we saw him in Austin, was a small Dell world back then, we had two conferences, and he was standing there alone. We approached him, Dave and I, and we had a long conversation with him, he was very approachable, and then when he talked about, when he did the private and then the acquisition at these points, everyone was pooh-poohing it at saying, it's a declining market, things are going, why would you want to do this? Obviously the scale benefits are showing, but the macroeconomic conditions of the marketplace, you couldn't be happier for. Public cloud drove a lot of application deployment, you have SAS businesses started, you have on-premise booming, refresh and infrastructure, a complete growth. >> Right. >> Yeah, there's actual growth there. >> Right. >> So the bet paid off. You as a marketer have to market this now, so what's your strategy because you have digital transformation as the kind of standard positioning posture, but as you have to market Dell Technology on the portfolio of capabilities, which is large, I can only imagine it's challenging. >> So let me actually back up, and to one of the points that you talked about, and then I'll answer your actual question. So I can't remember off the top of my head, but we very jokingly talk about, in the era since the PC was declared dead, we have sold billions of PCs right and it would be funnier if I could remember the number, but you know we used to joke around with Jeff Clark, ala Monty Python, I'm not dead yet. >> Yeah. >> And so you get this hype about what's happening in the industry, and the truth is it's actually a very different picture than some of that hype, and one of the reasons I think that's important is because obviously we've continued to take share on the PC business, we've continued to grow there, but we also believe that the hype sometimes applies to these other technology cycles as well. So if you go back a couple of years ago, it was everything was going to the public cloud. If you don't go to the public cloud you are a dinosaur. You don't know what you're doing. You're going to go out of business. The traditional infrastructure companies are going to go out of the business, and to be honest, that is also just nonsense, right. And so if you think about what's evolving, is we believe very firmly that we're going to see the continued growth of a hybrid cloud, multi-cloud world and it's not one thing or the other. And in fact, when you look at all of the research around the economics of doing one or the other, it all becomes workload-dependent. So for some workloads you should go to the public cloud. For some workloads, you should have it on-prem and that conversation may not be as interesting a headline, but it's the truth. >> It's reality actually. >> It's the truth. >> Well it's also reality, the workloads are dictating what the architecture should be or the solutions. That's what you're saying is a reality. >> Exactly, and so that's why we're so excited about the announcements that we had this morning with VMware, with Microsoft. We're really talking about a multi-cloud, hybrid cloud world, and across all of the solutions that we announced this morning. The key, continuity and what we're really focused on, sounds so hackneyed, is how do we make it simpler for our customers? How do you make it simpler to manage and deploy PCs? How do you make it simpler to manage and deploy your cloud environment, that's it. >> So let's talk about the show a little bit, let's see 15,000 attendees, 122 countries represented, 4,000 channel partners, 250 industry analysts and media folks, so pretty big numbers. You could see it in the hallways. It's not quiet. You're kind of doing a lot of this. >> It's actually sort of hard to pay attention to you guys with all the noise in the background. You must be used to it. I'm like a goldfish, like what's happening? >> Now the interesting thing to me is, and we were talking about you know, it's the transitions, consolidations, oh it's traditional infrastructure companies are dead, et cetera, et cetera. I'd observe that over the years the testament of today's leaders is they respond, they don't just sit back and say oh Unix is snake-oil. Do you remember that famous quote? Look at what Microsoft has done, but my point is Michael's keynote today, it wasn't about a bunch of products, it was about big visions, solving a lot of the world's problems, and really conveying that Dell is in a position to help these companies as a partner. I presume you had some input to that keynote, I just wonder. >> I hope so. (laughs) >> What the thinking was there? >> So there's a lot of conversation and it's, you don't have to go that far in the media to read everything about technology as a force of evil in the world. One of the things that you notice, Michael's keynote this morning and I'll come back to what we're doing about it again later this week, is we are putting a very firm stake in the ground that we believe that technology is overall a force for positive change in the world and we're having a conversation about that on Wednesday that I'll talk a little bit more about in a second. And there's a subtlety there, that I think sometimes again, may not be the most interesting headline but is true, which is technology in aggregate drives great progress in the world, however we as leaders, we as humans, also have a responsibility to drive the responsible use of technology and so you see some of the conversations that we're having later this week in the Guru sessions, for example, where Joy Bilal-Meany is talking about responsible use of AI and some of the inherent biases in AI. Those are the tough issues that leaders need to be tackling now. >> Yeah well and one of the other you know, you're right a trade press loves to pick up on it and pick at it but one of the things to talk about, of course, is jobs, automation affecting jobs, I know Erik Brynjolfsson is one of your speakers, he's been on theCUBE before, and the discussion we had was machines have always replaced humans. For the first time ever,now they're replacing humans in cognitive functions. So the the answer is not protect the past from the future it's educate people, find new ways to be creative. I mean, technology has always been-- >> That's right. >> Part of human good and human advancement. There's always a two-sided coin, but it's got to be managed. >> That's right, one of the conversations that I think gets lost is when we talk about, I am a Battlestar Galactica fan, the second one not the one from the 70s, so you know I always say jokingly-- >> Darn. >> Yeah, yeah. >> We're a little older. >> Did you watch the one from the 2,000s? >> Yes, of course. >> 2,000s are so good. You know the conversation about are the Cylons coming to get us? And is AI really the thing that's destroying what's happening for human populations? The reality is AI has been evolving for many years, so it's not actually new. What is new is the combination of AI and data and the compute power to make that real and I do think it requires a different conversation with societies, with employers about how do you continue to reeducate your employee base? What does that mean? And that is really meaty stuff that we need to be leaning into. On aside, you've got me thinking of this whole Battlestar Galactica. My mind's thinking Star Trek, Star Wars. I heard a rumor that you guys had so many unhappy employees because Game of Thrones was on yesterday. >> Yeah. >> That you actually rented a big screen? >> Yeah, we did. >> A lot of Game of Thrones fans? Are you in that mix? >> So yeah. >> No spoiler alerts. >> No, I won't say anything about what happened. But I'll tell you, so we have all of our employees who work at the show, have to get here on Saturday or Sunday at the very latest. And even me personally, we came to Las Vegas and I thought, well I can watch it in my hotel room and then my hotel room didn't have HBO and I thought I don't really want to watch it on my little HBO Go app that's about this big because we're all waiting for what's going to happen in episode three, and I won't tell you if you haven't seen it. >> It's a lot of battling. >> So exactly, so my team and I had this conversation about could we have a joint viewing of Game of Thrones and it's really my team who did all of the work, but it was super-fun and we had a party with a bunch of team, had a few beers and it was fun. >> That's a great culture. >> I just wanted to get that out there. I think, cool culture. Allison, you mentioned something about the press and stories for good and how people looking for headlines. You know we're not advertising, so we're not trying to chase the clickbait, it's about getting the story right and sometimes the boring story doesn't get the headlines. Or the page views, advertising. So we're in a world now where a lot of other people in the media, they're censoring posts, there was an incident on Forbes where I wrote a negative post about a company and they took it down, that was Oracle. A lot of journalists looking for stories just to put tech in a bad spot. >> Right. >> And there's a lot of tech for good, but a lot of people can't point to one thing saying that's an example for tech for good and there's some few out there missing children, exploited children, trafficking, all kinds of things, talk about that dynamic because this is changing how you market, how people consume. You have the role of open communities. >> Yep. >> Social networking. A lot of dynamics going on. How do you view all this? >> So first of all, I think so much of the conversation about tech for good or tech for bad actually indexes only on social media and media broadly, and perhaps that's because it's the media who are writing about that. And so there's sort of this loop that we get in and I do think there are real issues that we need to think about in terms of social media. You guys likely saw Kara Swisher had a an op-ed in the New York Times after the Sri Lankan bombings where she, long-term technology advocate, actually said after the Sri Lankan bombings when the government shut down all social media communications, I thought that was a good thing and so that probably actually did help with the immediate situation on the ground and yet is a very scary precedent, right? I'd like to to take the conversation and say what about media? Right, so there's a lot of work that we need to do in order to maintain media fairness and then there's a whole other conversation about technology that we're not talking about. Everything that we're doing in terms of medicine and indexing the human genome, and addressing deafness and Michael talked about that even this morning, there are these really big technology problems that were really leaning into, and yet we're either talking about Amazon drone delivery or what Facebook is doing. We need to talk about those, but let's talk about where technology is really struggling to address real problems. >> I just read an essay yesterday from Dana Boyd who wrote a great fascinating piece around extremism in social media. Media's being hijacked by these extreme groups and they're mixing up causation and correlation and conflating many things to just tell a story to support an initiatives, no curation. >> Right. >> And with social media everything's open so that just flies out there. And so that's a big problem. >> And then takes off, you know. >> So how do you deal with that as a CMO 'cause you're spending advertising dollars. You're trying to deploy capital. You now have a new open source kind of mindset around communities customers are shopping themselves now. >> Right, so this is going to sound possibly a little bit overly simplistic but what I am responsible for in my job is the reputation and brand of this company right. I think about other things in terms of how we think about media and everything but I want to make sure that we are spending our media dollars in a responsible way and yet also recognize that people can disagree with us and that's okay and be comfortable with, we can be both a media advertiser on a publication who might write a review where they don't like one of our products and I'm never going to be in the business of saying take down our media dollars because that sets a terrible precedent and frankly there are people who would say take down our media dollars so that's one thing that we're really focused on. And then the other is, we consistently year-over-year are recognized as one of the world's most ethical companies and I will tell you from the leadership with Michael across the board I believe that that is true. And we actually think about business in an ethical way and we behave in an ethical way and that's why frankly you're not reading those headlines about us which are a lot more problematic. >> It's a cultural thing you guys have. Michael's always been a direct-to-consumer. That's been a direct mail, back in the glory days, now-- >> We still do that actually. >> Cloud, SAS, he texts me all the time. Hey John, what's going on? So he's he's open. >> Yeah. >> He's also now with Cloud and SAS, it's a direct to consumer business. >> I love your positive attitude. You have a session tomorrow, Optimism and Happiness in the Digital Age, looking forward to that. I have a personal question. So you started out your career, I think, in East Asia studies, right? >> That's right, good memory. >> You speak multiple languages. >> Yeah. >> I think three languages? >> If you count English, three. >> Yes okay so you're trilingual. >> Trilingual, yeah. >> If you speak two, you're what? >> Bilingual. >> Speak one, you're what? >> Monolingual, American. (all laughing) American, I was like, I know this joke. >> I wonder how that affected sort of your career? >> Absolutely. >> In terms of getting into this business. >> I would first say that I was an incredibly naive undergraduate. I wanted to be an editor of a paper and I loved foreign languages. So I studied Japanese and French and that led me to going to Japan as a very naive 22 year old and I started working in this small Japanese ad agency. I was the only non-Japanese person in that company and of course I learned some functional things in terms of the art of advertising but what I actually learned was how to survive in an environment that was so different to mine. Even if you speak Japanese, it is a language of unsaid things and you have to constantly be figuring out what's actually happening here and so ironically that decision that I made at 18, very naively, to study Japanese is one of the things that sets the course of my life because I've always been, my entire career, in international jobs and I think if I ever had to come back to just being in an American job, I wouldn't know what to do with myself, I'd be so bored. And it's also one of the reasons when we talk about technology and education and AI and what are robots going to do, This is my personal opinion, somewhat controversial opinion which is of course we need to support STEM, of course I want to see more women in STEM. At the same time, I want to see us focus our children on critical thinking skills. How do you write well? How do you have an argument? How do you convince somebody? And that's because until I went to business school I was a liberal arts major born and bred and so that's not the pat answer that you expect from somebody in my job which is it's all about STEM. It's about STEM and more. >> Emotional quotient's a big thing we're seeing a lot. The whole self. That's a big part of the kids growing up being aware. >> Yeah. >> Socially emotional. Allison, thanks coming on theCUBE and sharing. >> My pleasure. >> Great insights here in theCUBE. We're here with the CMO, Allison Dew, with Dell Technologies. I'm John Furrier, Dave Vellante. Stay with us for more day one coverage after this short break. >> Awesome. (upbeat electronic music)

>> Live, from Las Vegas, it's theCUBE, covering Boomi World 2018. Brought to you by Dell Boomi. >> Welcome back to theCUBE, we are live at Boomi World 2018 at the Encore Las Vegas. I am Lisa Martin with my co-host John Furrier, and we're excited to welcome the CMO, the new CMO of Dell Boomi, Mandy Dhaliwal. Mandy, welcome to theCUBE. >> Thank you Lisa, it's great to be here. >> And thanks for having us here. >> Oh my gosh. >> Second annual Boomi World >> Yes >> Doubled in size from last year, moved it from San Francisco to Las Vegas. This morning's keynote was action-packed, standing room only, and some of the stats that really struck out at me: five new customers are being added to Dell Boomi everyday, over 7500 customers to date, your Dell Boomi community is over 64,000 strong, there's a lot of momentum. Talk to us about, you're new, been seven weeks, what are some of the things that excited you about coming to lead marketing for Dell Boomi? >> Oh my gosh, hard to pinpoint one thing. So many wonderful things about this company. Market leading technology, Gartner Magic Quadrant leader five years in a row, right? Just fantastic reputation in the technology landscape. Everybody has very positive things to say about Boomi. The company culture, right? Companies like this don't come around everyday. It's fantastic, everybody is very collaborative, we have a winning culture, we put customers first. We don't just talk to the talk, we walk the walk, and it's fantastic to be a part of it. Outstanding sales team, outstanding leadership team, I could go on. >> Michael Dell said 80%, sales are booming at Boomi. But, as far as a marketer, or CMO, you have a challenge. You have a successful company that was acquired by Dell eight years ago, incubated, and is part of the puzzle pieces of the Micheal Dell strategy. You have all of Dell Technologies' portfolio, but Boomi seems to be one of the key ingredients. You got VMware, everyone knows what's going on there, Pivotal, and now Dell Boomi, born in the cloud. So you got product market fit, check. >> Absolutely, yes. >> Now you got to get the word out, you got to drive value, be part of that flagship trio that's Dell Technologies. >> Right, right. >> That's a big task, how are you going to attack that? What's your plan, what's the vision? >> First and foremost, it's awareness, right? We've got to get the word out. We've got so many wonderful customer stories, that we just need to share with the world. Our own company, amongst Dell Technologies, day one, Dell EMC merger, sales force was integrated, day one. And guess who did that, what technology was behind the scenes? We drink our own champagne. >> That's impressive considering I can't even imagine the sheer number of sales force instances that came together in a single day >> Absolutely, customer service. We're our own best proof point. Dell Technologies is our largest enterprise case study. Customer service, across RSA, Secureworks, and Dell Boomi, one point of contact, one phone call. We get notes and if there's an issue with any one of our customers, we're able to pass through that customer request directly to the company that needs to be dealing with the customer. We don't make the customer hang up and call another number. >> So cloud scale certainly gives you an advantage, we heard that. Product is strong, data now is becoming much more instrumental across horizontal data sets. So it's not just the silo data and do some integration, you got cloud native, you got VMware and the enterprise, you've got Pivotal, Kubernetes, Cloud Foundry, cloud native stuff. How are you guys going to take that data explosion and make it trustable? Is that part of the plan, is that going to be a key part of that? >> Trustable in terms in privacy and data governance? >> Just leveraging the data, being data driven. You mention integrating sales, that's a tough job that has to be done, check. But now how do you get value out of the app and the workloads that run with that data? >> Well it's a complex ecosystem that we're a part of, right? And that's Boomi's job, we radically simplify that whole ecosystem, so the value is starting to show. We're about to unleash next week a Forrester TEI study. So we took a conglomerate with five of our top enterprise customers and built this 300 billion dollar business as a scenario, and started to look at the value that Boomi was able to derive in terms of cost reduction, in terms of savings on infrastructure costs, in terms of innovation potential, as far as speeding up their routes to market, in the ROI, which came back conservative from an innovation potential perspective, because you really can't quantify what you don't know, 300% was the number in terms of the ROI that we're able to deliver as a Boomi-empowered business. >> Which is huge, there were, besides that, a number of other really eye-popping quantitative stats, business outcomes, that that Forrester Total Economic Impact study covered, one of them being, incremental revenue is the biggest benefit that Dell Boomi customers get, 3.4 million of incremental revenue. Here's some other stats that I saw here that I thought were really transformative are, cutting development times by 70%, freeing up IT resources, being able to reallocate them, helping, ultimately, accelerate the pace of innovation, which we know is critical to transforming and continuing to use data, and to John's point, establish that trust, not just with customers and partners, but also internally. >> Absolutely. Every company's a software company, right? We've been hearing that now for years. We practice it, we live it every day, we're empowering these brands to go out and do what they do best and re-imagine their businesses from their customers' perspectives. It's incredibly powerful, it's exciting. >> And you, sorry John, I was going to say you've got, speaking of customers, over 92% of the breakout sessions here have customers and partners, and I know as a marketer how challenging it is to get. And you said about 68 customers here speaking on your behalf. >> Absolutely. >> That's huge. >> Our community is tremendous. We truly partner with our customers, and it shows. You heard Chris Port on stage, recognizing customers for innovation in various categories. We take our customers and partner with them for them to be successful. The company culture extends beyond the employees, and it's been the secret to our success. We're able to help them unlock the value of their businesses. It starts with the data and the applications, but at the end of the day, we're an enterprise transformation company. And you're going to start to see a lot more of that in the coming months, as far as messaging, and the value that we deliver as a platform. >> I want to give you thoughts, Mandy, on a couple things. One is the technology partner program, and the ecosystem, you mentioned that, but also you're starting to see the messaging change around Boomi, Dell Boomi. Integration, certainly we know how hard it is, as a glue layer, to put stuff together, but you guys are talking about connecting businesses. So you're now moving up the value proposition, the more holistic kind of perspective. By design, is there a rationale for it? Can you explain why this is happening, what's the evolution? >> The market is taking us there, right? The customer need is where we're focused. Digital transformation, right now, today, the stats that we have, only 26% of digital transformations succeed. We've got an awful lot of customers saying, "Hey, we got to get this figured out." It's on the C-suite agenda, it's on the boardroom agenda. It has to succeed, it's innovate or die. There's stats out there in terms of how many of the Fortune 500 are going to be around 10 years from now, five years from now, right? Boomi is that company that will solve those problems. Michael said it this morning. >> And speed's important too, they got to get there faster. >> Absolutely, absolutely. >> And that's not what they're used to. (chuckles) >> We have a very simple UI, very plug-and-play, drag-and-drop platform that helps our customers go deliver. Not to mention the power of the analytics and the AI that we've got behind us. We've got the pattern recognition down. >> Talking about the partner program, I'll say (mumbles) some of the announcements. Yesterday was a partner day. What happened yesterday, what's going on today, what's the vibe of the show, ecosystem, partner program, what are the new things? >> You know, bottom line for the partners, we're here to help them extend their businesses. There's tremendous momentum in the market as far as, we're pulling through demand on the integration scenarios. You know, we've got Deloitte and TCS, Accenture, some of our top sponsors here, our sponsorships are sold out, right? Our partners are here in this ecosystem. Dell Technologies, right behind us. It's a tremendous show of force, it's fantastic. And it just shows you the market potential and the need out there. Customers are clamoring for these types of solutions. >> As the CMO, I want to get your take on some of the messaging breakdown. One of them that came out today, left bold messaging is, not only, as you mentioned a minute ago, Dell Boomi is the transformation partner, but also that, "Hey we're re-imagining the 'i' in iPass." iPass is a competitive, well-established market. You guys are using your own, upwards of 30 terabytes of anonymous metadata to make the Boomi unified platform smarter, more responsive. As you look to help that 76% of customers who are failing in their digital transformations, how is the "re-imagined" 'i' in iPass going to be a facilitator of that? >> It's putting the user at the center of the experience. Steve Wood, our Chief Product Officer, is going to be on stage tomorrow, doing a demo of this re-imagined user experience. It's driven by the data that we've got, It's driven by the patterns that we've been able to look at as far as business processes and integrations, and be able to provide a user experience where the customer's at the center, I go with a problem, not a list of technologies that I need to connect. Mandy wants to build EDI for a couple of trading partners, right? I don't need to tell Boomi that, I need to tell them, "I need this outcome, "and I need data to be transferred from here to here," and at the end of the day, I, from my cell phone, want to be able to figure out what's going on as far as my supply chain. I want to know where that boat is, coming for Black Friday. Is my inventory hitting the port when it needs to? I should be able to see that from my phone. That's what we're doing, we're giving the power back to the users, and enabling them to go power their businesses. >> As a new person to Dell, we've known each other, at the last (mumbles) you were at a born in the cloud, Amazon sets the agenda for a lot of the cloud computing market, you guys are cloud native as a startup, really kind of nailed that stats formula with Boomi. Dell is not restrictive in the sense, but it's got a lot of muscle behind you. Boomi seems to be standing on its own and flying out, like VMware, while it's still 100% owned by Dell. Those trends are big, that's a big wave that you're on. How are you thinking about it as you look at your assignment as the CMO, how are you going to ride that wave, are you going to hang 10 early, are you going to build it out slowly? What's going on? >> Oh, we're going. We're going for it. We're going to go ride that wave, it's here. If anything, we've got to work better with our Dell Technologies partners, right? We're getting in deeper from a go-to-market standpoint, with a lot of the enterprise reps already in the ecosystem. We're looking at driving customer value. As Michael said, there's always a need for Boomi. We haven't found a single opportunity yet that Boomi isn't needed. >> So you're on a growth curve? >> We're absolutely on a growth curve. It's just, we can't get there fast enough. We're hiring like crazy, we're, you know, we're just doing it. >> What kind of jobs you guys looking for, what's the hiring, what are your needs? Take a minute to share. >> Technical talent is always priority number one for a company like ours. On the go-to-market side as well, we need sales people, you know I've got marketing recs out already, check our website. There's lots of opportunity from a VD standpoint partner as well, so tremendous opportunity on the go-to-market side as well as on the R&D side. >> Looks like Boomi is going to be one of those flagships for Dell Technologies. >> I certainly hope so, that's my vision. >> I mean, you've got good company. VMware didn't skip a beat, Pivotal's growing like a weed, Dell Boomi's exploding in a big way, you guys are doing great, congratulations. >> Thank you, thank you. >> And another thing, before we wrap up here, that is impressive, all those companies, those Dell companies that John just mentioned, including Dell Boomi as a business unit, all of them have women at the executive level. There are six CMOs, including yourself, female CMOs in that position, and that's something that theCUBE has always long been a supporter of women in technology, and I always admire that. It's great, congratulations on your appointment. It's great seeing a strong female leader in a role. And your energy is contagious, so. It's a good thing that they got you on that growth trajectory, 'cause I can feel it. >> It's happening, it's going to be amazing. And thank you for being a part of this journey with us. >> Thanks so much, Mandy, for having us, we appreciate your time, and have a great time at the rest of the event, we'll see you next year. >> Thank you, thank you. >> For John Furrier, I'm Lisa Martin. You're watching theCUBE live from Boomi World 2018, John and I will be right back with our next guest. (digital music)