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Joseph Nelson, Roboflow | AWS Startup Showcase


 

(chill electronic music) >> Hello everyone, welcome to theCUBE's presentation of the AWS Startups Showcase, AI and machine learning, the top startups building generative AI on AWS. This is the season three, episode one of the ongoing series covering the exciting startups from the AWS ecosystem, talk about AI and machine learning. Can't believe it's three years and season one. I'm your host, John Furrier. Got a great guest today, we're joined by Joseph Nelson, the co-founder and CEO of Roboflow, doing some cutting edge stuff around computer vision and really at the front end of this massive wave coming around, large language models, computer vision. The next gen AI is here, and it's just getting started. We haven't even scratched a service. Thanks for joining us today. >> Thanks for having me. >> So you got to love the large language model, foundation models, really educating the mainstream world. ChatGPT has got everyone in the frenzy. This is educating the world around this next gen AI capabilities, enterprise, image and video data, all a big part of it. I mean the edge of the network, Mobile World Conference is happening right now, this month, and it's just ending up, it's just continue to explode. Video is huge. So take us through the company, do a quick explanation of what you guys are doing, when you were founded. Talk about what the company's mission is, and what's your North Star, why do you exist? >> Yeah, Roboflow exists to really kind of make the world programmable. I like to say make the world be read and write access. And our North Star is enabling developers, predominantly, to build that future. If you look around, anything that you see will have software related to it, and can kind of be turned into software. The limiting reactant though, is how to enable computers and machines to understand things as well as people can. And in a lot of ways, computer vision is that missing element that enables anything that you see to become software. So in the virtue of, if software is eating the world, computer vision kind of makes the aperture infinitely wide. It's something that I kind of like, the way I like to frame it. And the capabilities are there, the open source models are there, the amount of data is there, the computer capabilities are only improving annually, but there's a pretty big dearth of tooling, and an early but promising sign of the explosion of use cases, models, and data sets that companies, developers, hobbyists alike will need to bring these capabilities to bear. So Roboflow is in the game of building the community around that capability, building the use cases that allow developers and enterprises to use computer vision, and providing the tooling for companies and developers to be able to add computer vision, create better data sets, and deploy to production, quickly, easily, safely, invaluably. >> You know, Joseph, the word in production is actually real now. You're seeing a lot more people doing in production activities. That's a real hot one and usually it's slower, but it's gone faster, and I think that's going to be more the same. And I think the parallel between what we're seeing on the large language models coming into computer vision, and as you mentioned, video's data, right? I mean we're doing video right now, we're transcribing it into a transcript, linking up to your linguistics, times and the timestamp, I mean everything's data and that really kind of feeds. So this connection between what we're seeing, the large language and computer vision are coming together kind of cousins, brothers. I mean, how would you compare, how would you explain to someone, because everyone's like on this wave of watching people bang out their homework assignments, and you know, write some hacks on code with some of the open AI technologies, there is a corollary directly related to to the vision side. Can you explain? >> Yeah, the rise of large language models are showing what's possible, especially with text, and I think increasingly will get multimodal as the images and video become ingested. Though there's kind of this still core missing element of basically like understanding. So the rise of large language models kind of create this new area of generative AI, and generative AI in the context of computer vision is a lot of, you know, creating video and image assets and content. There's also this whole surface area to understanding what's already created. Basically digitizing physical, real world things. I mean the Metaverse can't be built if we don't know how to mirror or create or identify the objects that we want to interact with in our everyday lives. And where computer vision comes to play in, especially what we've seen at Roboflow is, you know, a little over a hundred thousand developers now have built with our tools. That's to the tune of a hundred million labeled open source images, over 10,000 pre-trained models. And they've kind of showcased to us all of the ways that computer vision is impacting and bringing the world to life. And these are things that, you know, even before large language models and generative AI, you had pretty impressive capabilities, and when you add the two together, it actually unlocks these kind of new capabilities. So for example, you know, one of our users actually powers the broadcast feeds at Wimbledon. So here we're talking about video, we're streaming, we're doing things live, we've got folks that are cropping and making sure we look good, and audio/visual all plugged in correctly. When you broadcast Wimbledon, you'll notice that the camera controllers need to do things like track the ball, which is moving at extremely high speeds and zoom crop, pan tilt, as well as determine if the ball bounced in or out. The very controversial but critical key to a lot of tennis matches. And a lot of that has been historically done with the trained, but fallible human eye and computer vision is, you know, well suited for this task to say, how do we track, pan, tilt, zoom, and see, track the tennis ball in real time, run at 30 plus frames per second, and do it all on the edge. And those are capabilities that, you know, were kind of like science fiction, maybe even a decade ago, and certainly five years ago. Now the interesting thing, is that with the advent of of generative AI, you can start to do things like create your own training data sets, or kind of create logic around once you have this visual input. And teams at Tesla have actually been speaking about, of course the autopilot team's focused on doing vision tasks, but they've combined large language models to add reasoning and logic. So given that you see, let's say the tennis ball, what do you want to do? And being able to combine the capabilities of what LLM's represent, which is really a lot of basically, core human reasoning and logic, with computer vision for the inputs of what's possible, creates these new capabilities, let alone multimodality, which I'm sure we'll talk more about. >> Yeah, and it's really, I mean it's almost intoxicating. It's amazing that this is so capable because the cloud scales here, you got the edge developing, you can decouple compute power, and let Moore's law and all the new silicone and the processors and the GPUs do their thing, and you got open source booming. You're kind of getting at this next segment I wanted to get into, which is the, how people should be thinking about these advances of the computer vision. So this is now a next wave, it's here. I mean I'd love to have that for baseball because I'm always like, "Oh, it should have been a strike." I'm sure that's going to be coming soon, but what is the computer vision capable of doing today? I guess that's my first question. You hit some of it, unpack that a little bit. What does general AI mean in computer vision? What's the new thing? Because there are old technology's been around, proprietary, bolted onto hardware, but hardware advances at a different pace, but now you got new capabilities, generative AI for vision, what does that mean? >> Yeah, so computer vision, you know, at its core is basically enabling machines, computers, to understand, process, and act on visual data as effective or more effective than people can. Traditionally this has been, you know, task types like classification, which you know, identifying if a given image belongs in a certain category of goods on maybe a retail site, is the shoes or is it clothing? Or object detection, which is, you know, creating bounding boxes, which allows you to do things like count how many things are present, or maybe measure the speed of something, or trigger an alert when something becomes visible in frame that wasn't previously visible in frame, or instant segmentation where you're creating pixel wise segmentations for both instance and semantic segmentation, where you often see these kind of beautiful visuals of the polygon surrounding objects that you see. Then you have key point detection, which is where you see, you know, athletes, and each of their joints are kind of outlined is another more traditional type problem in signal processing and computer vision. With generative AI, you kind of get a whole new class of problem types that are opened up. So in a lot of ways I think about generative AI in computer vision as some of the, you know, problems that you aimed to tackle, might still be better suited for one of the previous task types we were discussing. Some of those problem types may be better suited for using a generative technique, and some are problem types that just previously wouldn't have been possible absent generative AI. And so if you make that kind of Venn diagram in your head, you can think about, okay, you know, visual question answering is a task type where if I give you an image and I say, you know, "How many people are in this image?" We could either build an object detection model that might count all those people, or maybe a visual question answering system would sufficiently answer this type of problem. Let alone generative AI being able to create new training data for old systems. And that's something that we've seen be an increasingly prominent use case for our users, as much as things that we advise our customers and the community writ large to take advantage of. So ultimately those are kind of the traditional task types. I can give you some insight, maybe, into how I think about what's possible today, or five years or ten years as you sort go back. >> Yes, definitely. Let's get into that vision. >> So I kind of think about the types of use cases in terms of what's possible. If you just imagine a very simple bell curve, your normal distribution, for the longest time, the types of things that are in the center of that bell curve are identifying objects that are very common or common objects in context. Microsoft published the COCO Dataset in 2014 of common objects and contexts, of hundreds of thousands of images of chairs, forks, food, person, these sorts of things. And you know, the challenge of the day had always been, how do you identify just those 80 objects? So if we think about the bell curve, that'd be maybe the like dead center of the curve, where there's a lot of those objects present, and it's a very common thing that needs to be identified. But it's a very, very, very small sliver of the distribution. Now if you go out to the way long tail, let's go like deep into the tail of this imagined visual normal distribution, you're going to have a problem like one of our customers, Rivian, in tandem with AWS, is tackling, to do visual quality assurance and manufacturing in production processes. Now only Rivian knows what a Rivian is supposed to look like. Only they know the imagery of what their goods that are going to be produced are. And then between those long tails of proprietary data of highly specific things that need to be understood, in the center of the curve, you have a whole kind of messy middle, type of problems I like to say. The way I think about computer vision advancing, is it's basically you have larger and larger and more capable models that eat from the center out, right? So if you have a model that, you know, understands the 80 classes in COCO, well, pretty soon you have advances like Clip, which was trained on 400 million image text pairs, and has a greater understanding of a wider array of objects than just 80 classes in context. And over time you'll get more and more of these larger models that kind of eat outwards from that center of the distribution. And so the question becomes for companies, when can you rely on maybe a model that just already exists? How do you use your data to get what may be capable off the shelf, so to speak, into something that is usable for you? Or, if you're in those long tails and you have proprietary data, how do you take advantage of the greatest asset you have, which is observed visual information that you want to put to work for your customers, and you're kind of living in the long tails, and you need to adapt state of the art for your capabilities. So my mental model for like how computer vision advances is you have that bell curve, and you have increasingly powerful models that eat outward. And multimodality has a role to play in that, larger models have a role to play in that, more compute, more data generally has a role to play in that. But it will be a messy and I think long condition. >> Well, the thing I want to get, first of all, it's great, great mental model, I appreciate that, 'cause I think that makes a lot of sense. The question is, it seems now more than ever, with the scale and compute that's available, that not only can you eat out to the middle in your example, but there's other models you can integrate with. In the past there was siloed, static, almost bespoke. Now you're looking at larger models eating into the bell curve, as you said, but also integrating in with other stuff. So this seems to be part of that interaction. How does, first of all, is that really happening? Is that true? And then two, what does that mean for companies who want to take advantage of this? Because the old model was operational, you know? I have my cameras, they're watching stuff, whatever, and like now you're in this more of a, distributed computing, computer science mindset, not, you know, put the camera on the wall kind of- I'm oversimplifying, but you know what I'm saying. What's your take on that? >> Well, to the first point of, how are these advances happening? What I was kind of describing was, you know, almost uni-dimensional in that you have like, you're only thinking about vision, but the rise of generative techniques and multi-modality, like Clip is a multi-modal model, it has 400 million image text pairs. That will advance the generalizability at a faster rate than just treating everything as only vision. And that's kind of where LLMs and vision will intersect in a really nice and powerful way. Now in terms of like companies, how should they be thinking about taking advantage of these trends? The biggest thing that, and I think it's different, obviously, on the size of business, if you're an enterprise versus a startup. The biggest thing that I think if you're an enterprise, and you have an established scaled business model that is working for your customers, the question becomes, how do you take advantage of that established data moat, potentially, resource moats, and certainly, of course, establish a way of providing value to an end user. So for example, one of our customers, Walmart, has the advantage of one of the largest inventory and stock of any company in the world. And they also of course have substantial visual data, both from like their online catalogs, or understanding what's in stock or out of stock, or understanding, you know, the quality of things that they're going from the start of their supply chain to making it inside stores, for delivery of fulfillments. All these are are visual challenges. Now they already have a substantial trove of useful imagery to understand and teach and train large models to understand each of the individual SKUs and products that are in their stores. And so if I'm a Walmart, what I'm thinking is, how do I make sure that my petabytes of visual information is utilized in a way where I capture the proprietary benefit of the models that I can train to do tasks like, what item was this? Or maybe I'm going to create AmazonGo-like technology, or maybe I'm going to build like delivery robots, or I want to automatically know what's in and out of stock from visual input fees that I have across my in-store traffic. And that becomes the question and flavor of the day for enterprises. I've got this large amount of data, I've got an established way that I can provide more value to my own customers. How do I ensure I take advantage of the data advantage I'm already sitting on? If you're a startup, I think it's a pretty different question, and I'm happy to talk about. >> Yeah, what's startup angle on this? Because you know, they're going to want to take advantage. It's like cloud startups, cloud native startups, they were born in the cloud, they never had an IT department. So if you're a startup, is there a similar role here? And if I'm a computer vision startup, what's that mean? So can you share your your take on that, because there'll be a lot of people starting up from this. >> So the startup on the opposite advantage and disadvantage, right? Like a startup doesn't have an proven way of delivering repeatable value in the same way that a scaled enterprise does. But it does have the nimbleness to identify and take advantage of techniques that you can start from a blank slate. And I think the thing that startups need to be wary of in the generative AI enlarged language model, in multimodal world, is building what I like to call, kind of like sandcastles. A sandcastle is maybe a business model or a capability that's built on top of an assumption that is going to be pretty quickly wiped away by improving underlying model technology. So almost like if you imagine like the ocean, the waves are coming in, and they're going to wipe away your progress. You don't want to be in the position of building sandcastle business where, you don't want to bet on the fact that models aren't going to get good enough to solve the task type that you might be solving. In other words, don't take a screenshot of what's capable today. Assume that what's capable today is only going to continue to become possible. And so for a startup, what you can do, that like enterprises are quite comparatively less good at, is embedding these capabilities deeply within your products and delivering maybe a vertical based experience, where AI kind of exists in the background. >> Yeah. >> And we might not think of companies as, you know, even AI companies, it's just so embedded in the experience they provide, but that's like the vertical application example of taking AI and making it be immediately usable. Or, of course there's tons of picks and shovels businesses to be built like Roboflow, where you're enabling these enterprises to take advantage of something that they have, whether that's their data sets, their computes, or their intellect. >> Okay, so if I hear that right, by the way, I love, that's horizontally scalable, that's the large language models, go up and build them the apps, hence your developer focus. I'm sure that's probably the reason that the tsunami of developer's action. So you're saying picks and shovels tools, don't try to replicate the platform of what could be the platform. Oh, go to a VC, I'm going to build a platform. No, no, no, no, those are going to get wiped away by the large language models. Is there one large language model that will rule the world, or do you see many coming? >> Yeah, so to be clear, I think there will be useful platforms. I just think a lot of people think that they're building, let's say, you know, if we put this in the cloud context, you're building a specific type of EC2 instance. Well, it turns out that Amazon can offer that type of EC2 instance, and immediately distribute it to all of their customers. So you don't want to be in the position of just providing something that actually ends up looking like a feature, which in the context of AI, might be like a small incremental improvement on the model. If that's all you're doing, you're a sandcastle business. Now there's a lot of platform businesses that need to be built that enable businesses to get to value and do things like, how do I monitor my models? How do I create better models with my given data sets? How do I ensure that my models are doing what I want them to do? How do I find the right models to use? There's all these sorts of platform wide problems that certainly exist for businesses. I just think a lot of startups that I'm seeing right now are making the mistake of assuming the advances we're seeing are not going to accelerate or even get better. >> So if I'm a customer, if I'm a company, say I'm a startup or an enterprise, either one, same question. And I want to stand up, and I have developers working on stuff, I want to start standing up an environment to start doing stuff. Is that a service provider? Is that a managed service? Is that you guys? So how do you guys fit into your customers leaning in? Is it just for developers? Are you targeting with a specific like managed service? What's the product consumption? How do you talk to customers when they come to you? >> The thing that we do is enable, we give developers superpowers to build automated inventory tracking, self-checkout systems, identify if this image is malignant cancer or benign cancer, ensure that these products that I've produced are correct. Make sure that that the defect that might exist on this electric vehicle makes its way back for review. All these sorts of problems are immediately able to be solved and tackled. In terms of the managed services element, we have solutions as integrators that will often build on top of our tools, or we'll have companies that look to us for guidance, but ultimately the company is in control of developing and building and creating these capabilities in house. I really think the distinction is maybe less around managed service and tool, and more around ownership in the era of AI. So for example, if I'm using a managed service, in that managed service, part of their benefit is that they are learning across their customer sets, then it's a very different relationship than using a managed service where I'm developing some amount of proprietary advantages for my data sets. And I think that's a really important thing that companies are becoming attuned to, just the value of the data that they have. And so that's what we do. We tell companies that you have this proprietary, immense treasure trove of data, use that to your advantage, and think about us more like a set of tools that enable you to get value from that capability. You know, the HashiCorp's and GitLab's of the world have proven like what these businesses look like at scale. >> And you're targeting developers. When you go into a company, do you target developers with freemium, is there a paid service? Talk about the business model real quick. >> Sure, yeah. The tools are free to use and get started. When someone signs up for Roboflow, they may elect to make their work open source, in which case we're able to provide even more generous usage limits to basically move the computer vision community forward. If you elect to make your data private, you can use our hosted data set managing, data set training, model deployment, annotation tooling up to some limits. And then usually when someone validates that what they're doing gets them value, they purchase a subscription license to be able to scale up those capabilities. So like most developer centric products, it's free to get started, free to prove, free to poke around, develop what you think is possible. And then once you're getting to value, then we're able to capture the commercial upside in the value that's being provided. >> Love the business model. It's right in line with where the market is. There's kind of no standards bodies these days. The developers are the ones who are deciding kind of what the standards are by their adoption. I think making that easy for developers to get value as the model open sources continuing to grow, you can see more of that. Great perspective Joseph, thanks for sharing that. Put a plug in for the company. What are you guys doing right now? Where are you in your growth? What are you looking for? How should people engage? Give the quick commercial for the company. >> So as I mentioned, Roboflow is I think one of the largest, if not the largest collections of computer vision models and data sets that are open source, available on the web today, and have a private set of tools that over half the Fortune 100 now rely on those tools. So we're at the stage now where we know people want what we're working on, and we're continuing to drive that type of adoption. So companies that are looking to make better models, improve their data sets, train and deploy, often will get a lot of value from our tools, and certainly reach out to talk. I'm sure there's a lot of talented engineers that are tuning in too, we're aggressively hiring. So if you are interested in being a part of making the world programmable, and being at the ground floor of the company that's creating these capabilities to be writ large, we'd love to hear from you. >> Amazing, Joseph, thanks so much for coming on and being part of the AWS Startup Showcase. Man, if I was in my twenties, I'd be knocking on your door, because it's the hottest trend right now, it's super exciting. Generative AI is just the beginning of massive sea change. Congratulations on all your success, and we'll be following you guys. Thanks for spending the time, really appreciate it. >> Thanks for having me. >> Okay, this is season three, episode one of the ongoing series covering the exciting startups from the AWS ecosystem, talking about the hottest things in tech. I'm John Furrier, your host. Thanks for watching. (chill electronic music)

Published Date : Mar 9 2023

SUMMARY :

of the AWS Startups Showcase, of what you guys are doing, of the explosion of use and you know, write some hacks on code and do it all on the edge. and the processors and of the traditional task types. Let's get into that vision. the greatest asset you have, eating into the bell curve, as you said, and flavor of the day for enterprises. So can you share your your take on that, that you can start from a blank slate. but that's like the that right, by the way, How do I find the right models to use? Is that you guys? and GitLab's of the world Talk about the business model real quick. in the value that's being provided. The developers are the that over half the Fortune and being part of the of the ongoing series

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Mohan Rokkam & Greg Gibby | 4th Gen AMD EPYC on Dell PowerEdge: Virtualization


 

(cheerful music) >> Welcome to theCUBE's continuing coverage of AMD's 4th Generation EPYC launch. I'm Dave Nicholson, and I'm here in our Palo Alto studios talking to Greg Gibby, senior product manager, data center products from AMD, and Mohan Rokkam, technical marketing engineer at Dell. Welcome, gentlemen. >> Mohan: Hello, hello. >> Greg: Thank you. Glad to be here. >> Good to see each of you. Just really quickly, I want to start out. Let us know a little bit about yourselves. Mohan, let's start with you. What do you do at Dell exactly? >> So I'm a technical marketing engineer at Dell. I've been with Dell for around 15 years now and my goal is to really look at the Dell powered servers and see how do customers take advantage of some of the features we have, especially with the AMD EPYC processors that have just come out. >> Greg, and what do you do at AMD? >> Yeah, so I manage our software-defined infrastructure solutions team, and really it's a cradle to grave where we work with the ISVs in the market, so VMware, Nutanix, Microsoft, et cetera, to integrate the features that we're putting into our processors and make sure they're ready to go and enabled. And then we work with our valued partners like Dell on putting those into actual solutions that customers can buy and then we work with them to sell those solutions into the market. >> Before we get into the details on the 4th Generation EPYC launch and what that means and why people should care. Mohan, maybe you can tell us a little about the relationship between Dell and AMD, how that works, and then Greg, if you've got commentary on that afterwards, that'd be great. Yeah, Mohan. >> Absolutely. Dell and AMD have a long standing partnership, right? Especially now with EPYC series. We have had products since EPYC first generation. We have been doing solutions across the whole range of Dell ecosystem. We have integrated AMD quite thoroughly and effectively and we really love how performant these systems are. So, yeah. >> Dave: Greg, what are your thoughts? >> Yeah, I would say the other thing too is, is that we need to point out is that we both have really strong relationships across the entire ecosystem. So memory vendors, the software providers, et cetera, we have technical relationships. We're working with them to optimize solutions so that ultimately when the customer buys that, they get a great user experience right out of the box. >> So, Mohan, I know that you and your team do a lot of performance validation testing as time goes by. I suspect that you had early releases of the 4th Gen EPYC processor technology. What have you been seeing so far? What can you tell us? >> AMD has definitely knocked it out of the park. Time and again, in the past four generations, in the past five years alone, we have done some database work where in five years, we have seen five exit performance. And across the board, AMD is the leader in benchmarks. We have done virtualization where we would consolidate from five into one system. We have world records in AI, we have world records in databases, we have world records in virtualization. The AMD EPYC solutions has been absolutely performant. I'll leave you with one number here. When we went from top of Stack Milan to top of Stack Genoa, we saw a performance bump of 120%. And that number just blew my mind. >> So that prompts a question for Greg. Often we, in industry insiders, think in terms of performance gains over the last generation or the current generation. A lot of customers in the real world, however, are N - 2. They're a ways back, so I guess two points on that. First of all, the kinds of increases the average person is going to see when they move to this architecture, correct me if I'm wrong, but it's even more significant than a lot of the headline numbers because they're moving two generations, number one. Correct me if I'm wrong on that, but then the other thing is the question to you, Greg. I like very long complicated questions, as you can tell. The question is, is it okay for people to skip generations or make the case for upgrades, I guess is the problem? >> Well, yeah, so a couple thoughts on that first too. Mohan talked about that five X over the generation improvements that we've seen. The other key point with that too is that we've made significant process improvements along the way moving to seven nanocomputer to now five nanocomputer and that's really reducing the total amount of power or the performance per watt the customers can realize as well. And when we look at why would a customer want to upgrade, right? And I want to rephrase that as to why aren't you? And there is a real cost of not upgrading. And so when you look at infrastructure, the average age of a server in the data center is over five years old. And if you look at the most popular processors that were sold in that timeframe, it's 8, 10, 12 cores. So now you've got a bunch of servers that you need in order to deliver the applications and meet your SLAs to your end users, and all those servers pull power. They require maintenance. They have the opportunity to go down, et cetera. You got to pay licensing and service and support costs and all those. And when you look at all the costs that roll up, even though the hardware is paid for just to keep the lights on, and not even talking about the soft costs of unplanned downtime, and, "I'm not meeting your SLAs," et cetera, it's very expensive to keep those servers running. Now, if you refresh, and now you have processors that have 32, 64, 96 cores, now you can consolidate that infrastructure and reduce your total power bill. You can reduce your CapEx, you reduce your ongoing OpEx, you improve your performance, and you improve your security profile. So it really is more cost effective to refresh than not to refresh. >> So, Mohan, what has your experience been double clicking on this topic of consolidation? I know that we're going to talk about virtualization in some of the results that you've seen. What have you seen in that regard? Does this favor better consolidation and virtualized environments? And are you both assuring us that the ROI and TCO pencil out on these new big, bad machines? >> Greg definitely hit the nail on the head, right? We are seeing tremendous savings really, if you're consolidating from two generations old. We went from, as I said, five is to one. You're going from five full servers, probably paid off down to one single server. That itself is, if you look at licensing costs, which again, with things like VMware does get pretty expensive. If you move to a single system, yes, we are at 32, 64, 96 cores, but if you compare to the licensing costs of 10 cores, two sockets, that's still pretty significant, right? That's one huge thing. Another thing which actually really drives the thing is we are looking at security, and in today's environment, security becomes a major driving factor for upgrades. Dell has its own setups, cyber-resilient architecture, as we call it, and that really is integrated from processor all the way up into the OS. And those are some of the features which customers really can take advantage of and help protect their ecosystems. >> So what kinds of virtualized environments did you test? >> We have done virtualization across primary codes with VMware, but the Azure Stack, we have looked at Nutanix. PowerFlex is another one within Dell. We have vSAN Ready Nodes. All of these, OpenShift, we have a broad variety of solutions from Dell and AMD really fits into almost every one of them very well. >> So where does hyper-converged infrastructure fit into this puzzle? We can think of a server as something that contains not only AMD's latest architecture but also latest PCIe bus technology and all of the faster memory, faster storage cards, faster nicks, all of that comes together. But how does that play out in Dell's hyper-converged infrastructure or HCI strategy? >> Dell is a leader in hyper-converged infrastructure. We have the very popular VxRail line, we have the PowerFlex, which is now going into the AWS ecosystem as well, Nutanix, and of course, Azure Stack. With all these, when you look at AMD, we have up to 96 cores coming in. We have PCIe Gen 5 which means you can now connect dual port, 100 and 200 gig nicks and get line rate on those so you can connect to your ecosystem. And I don't know if you've seen the news, 200, 400 gig routers and switchers are selling out. That's not slowing down. The network infrastructure is booming. If you want to look at the AI/ML side of things, the VDI side of things, accelerator cards are becoming more and more powerful, more and more popular. And of course they need that higher end data path that PCIe Gen 5 brings to the table. GDDR5 is another huge improvement in terms of performance and latencies. So when we take all this together, you talk about hyper-converged, all of them add into making sure that A, with hyper-converged, you get ease of management, but B, just 'cause you have ease of management doesn't mean you need to compromise on anything. And the AMD servers effectively are a no compromise offering that we at Dell are able to offer to our customers. >> So Greg, I've got a question a little bit from left field for you. We covered Supercompute Conference 2022. We were in Dallas a couple of weeks ago, and there was a lot of discussion of the current processor manufacturer battles, and a lot of buzz around 4th Gen EPYC being launched and what's coming over the next year. Do you have any thoughts on what this architecture can deliver for us in terms of things like AI? We talk about virtualization, but if you look out over the next year, do you see this kind of architecture driving significant change in the world? >> Yeah, yeah, yeah, yeah. It has the real potential to do that from just the building blocks. So we have our chiplet architecture we call it. So you have an IO die and then you have your core complexes that go around that. And we integrate it all with our infinity fabric. That architecture allows you, if we wanted to, replace some of those CCDs with specific accelerators. And so when we look two, three, four years down the road, that architecture and that capability already built into what we're delivering and can easily be moved in. We just need to make sure that when you look at doing that, that the power that's required to do that and the software, et cetera, and those accelerators actually deliver better performance as a dedicated engine versus just using standard CPUs. The other things that I would say too is if you look at emerging workloads. So data center modernization is one of the buzzwords in cloud native, right? And these container environments, well, AMD'S architecture really just screams support for those type of environments, right? Where when you get into these larger core accounts and the consolidation that Mohan talked about. Now when I'm in a container environment, that blast radius so a lot of customers have concerns around, "Hey, having a single point of failure and having more than X number of cores concerns me." If I'm in containers, that becomes less of a concern. And so when you look at cloud native, containerized applications, data center modernization, AMD's extremely well positioned to take advantage of those use cases as well. >> Yeah, Mohan, and when we talk about virtualization, I think sometimes we have to remind everyone that yeah, we're talking about not only virtualization that has a full-blown operating system in the bucket, but also virtualization where the containers have microservices and things like that. I think you had something to add, Mohan. >> I did, and I think going back to the accelerator side of business, right? When we are looking at the current technology and looking at accelerators, AMD has done a fantastic job of adding in features like AVX-512, we have the bfloat16 and eight features. And some of what these do is they're effectively built-in accelerators for certain workloads especially in the AI and media spaces. And in some of these use cases we look at, for example, are inference. Traditionally we have used external accelerator cards, but for some of the entry level and mid-level use cases, CPU is going to work just fine especially with the newer CPUs that we are seeing this fantastic performance from. The accelerators just help get us to the point where if I'm at the edge, if I'm in certain use cases, I don't need to have an accelerator in there. I can run most of my inference workloads right on the CPU. >> Yeah, yeah. You know the game. It's an endless chase to find the bottleneck. And once we've solved the puzzle, we've created a bottleneck somewhere else. Back to the supercompute conversations we had, specifically about some of the AMD EPYC processor technology and the way that Dell is packaging it up and leveraging things like connectivity. That was one of the things that was also highlighted. This idea that increasingly connectivity is critically important, not just for supercomputing, but for high-performance computing that's finding its way out of the realms of Los Alamos and down to the enterprise level. Gentlemen, any more thoughts about the partnership or maybe a hint at what's coming in the future? I know that the original AMD announcement was announcing and previewing some things that are rolling out over the next several months. So let me just toss it to Greg. What are we going to see in 2023 in terms of rollouts that you can share with us? >> That I can share with you? Yeah, so I think look forward to see more advancements in the technology at the core level. I think we've already announced our product code name Bergamo, where we'll have up to 128 cores per socket. And then as we look in, how do we continually address this demand for data, this demand for, I need actionable insights immediately, look for us to continue to drive performance leadership in our products that are coming out and address specific workloads and accelerators where appropriate and where we see a growing market. >> Mohan, final thoughts. >> On the Dell side, of course, we have four very rich and configurable options with AMD EPYC servers. But beyond that, you'll see a lot more solutions. Some of what Greg has been talking about around the next generation of processors or the next updated processors, you'll start seeing some of those. and you'll definitely see more use cases from us and how customers can implement them and take advantage of the features that. It's just exciting stuff. >> Exciting stuff indeed. Gentlemen, we have a great year ahead of us. As we approach possibly the holiday seasons, I wish both of you well. Thank you for joining us. From here in the Palo Alto studios, again, Dave Nicholson here. Stay tuned for our continuing coverage of AMD's 4th Generation EPYC launch. Thanks for joining us. (cheerful music)

Published Date : Dec 14 2022

SUMMARY :

talking to Greg Gibby, Glad to be here. What do you do at Dell exactly? of some of the features in the market, so VMware, on the 4th Generation EPYC launch the whole range of Dell ecosystem. is that we need to point out is that of the 4th Gen EPYC processor technology. Time and again, in the the question to you, Greg. of servers that you need in some of the results that you've seen. really drives the thing is we have a broad variety and all of the faster We have the very popular VxRail line, over the next year, do you that the power that's required to do that in the bucket, but also but for some of the entry I know that the original AMD in the technology at the core level. and take advantage of the features that. From here in the Palo Alto studios,

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Kevin Miller and Ed Walsh | AWS re:Invent 2022 - Global Startup Program


 

hi everybody welcome back to re invent 2022. this is thecube's exclusive coverage we're here at the satellite set it's up on the fifth floor of the Venetian Conference Center and this is part of the global startup program the AWS startup showcase series that we've been running all through last year and and into this year with AWS and featuring some of its its Global Partners Ed wallson series the CEO of chaos search many times Cube Alum and Kevin Miller there's also a cube Alum vice president GM of S3 at AWS guys good to see you again yeah great to see you Dave hi Kevin this is we call this our Super Bowl so this must be like your I don't know uh World Cup it's a pretty big event yeah it's the World Cup for sure yeah so a lot of S3 talk you know I mean that's what got us all started in 2006 so absolutely what's new in S3 yeah it's been a great show we've had a number of really interesting launches over the last few weeks and a few at the show as well so you know we've been really focused on helping customers that are running Mass scale data Lakes including you know whether it's structured or unstructured data we actually announced just a few just an hour ago I think it was a new capability to give customers cross-account access points for sharing data securely with other parts of the organization and that's something that we'd heard from customers is as they are growing and have more data sets and they're looking to to get more out of their data they are increasingly looking to enable multiple teams across their businesses to access those data sets securely and that's what we provide with cross-count access points we also launched yesterday our multi-region access point failover capabilities and so again this is where customers have data sets and they're using multiple regions for certain critical workloads they're now able to to use that to fail to control the failover between different regions in AWS and then one other launch I would just highlight is some improvements we made to storage lens which is our really a very novel and you need capability to help customers really understand what storage they have where who's accessing it when it's being accessed and we added a bunch of new metrics storage lens has been pretty exciting for a lot of customers in fact we looked at the data and saw that customers who have adopted storage lens typically within six months they saved more than six times what they had invested in turning storage lens on and certainly in this environment right now we have a lot of customers who are it's pretty top of mind they're looking for ways to optimize their their costs in the cloud and take some of those savings and be able to reinvest them in new innovation so pretty exciting with the storage lens launch I think what's interesting about S3 is that you know pre-cloud Object Store was this kind of a niche right and then of course you guys announced you know S3 in 2006 as I said and okay great you know cheap and deep storage simple get put now the conversations about how to enable value from from data absolutely analytics and it's just a whole new world and Ed you've talked many times I love the term yeah we built chaos search on the on the shoulders of giants right and so the under underlying that is S3 but the value that you can build on top of that has been key and I don't think we've talked about his shoulders and Giants but we've talked about how we literally you know we have a big Vision right so hard to kind of solve the challenge to analytics at scale we really focus on the you know the you know Big Data coming environment get analytics so we talk about the on the shoulders Giants obviously Isaac Newton's you know metaphor of I learned from everything before and we layer on top so really when you talk about all the things come from S3 like I just smile because like we picked it up naturally we went all in an S3 and this is where I think you're going Dave but everyone is so let's just cut the chase like so any of the data platforms you're using S3 is what you're building but we did it a little bit differently so at first people using a cold storage like you said and then they ETL it up into a different platforms for analytics of different sorts now people are using it closer they're doing caching layers and cashing out and they're that's where but that's where the attributes of a scale or reliability are what we did is we actually make S3 a database so literally we have no persistence outside that three and that kind of comes in so it's working really well with clients because most of the thing is we pick up all these attributes of scale reliability and it shows up in the clients environments and so when you launch all these new scalable things we just see it like our clients constantly comment like one of our biggest customers fintech in uh Europe they go to Black Friday again black Friday's not one days and they lose scale from what is it 58 terabytes a day and they're going up to 187 terabytes a day and we don't Flinch they say how do you do that well we built our platform on S3 as long as you can stream it to S3 so they're saying I can't overrun S3 and it's a natural play so it's it's really nice that but we take out those attributes but same thing that's why we're able to you know help clients get you know really you know Equifax is a good example maybe they're able to consolidate 12 their divisions on one platform we couldn't have done that without the scale and the performance of what you can get S3 but also they saved 90 I'm able to do that but that's really because the only persistence is S3 and what you guys are delivering but and then we really for focus on shoulders Giants we're doing on top of that innovating on top of your platforms and bringing that out so things like you know we have a unique data representation that makes it easy to ingest this data because it's kind of coming at you four v's of big data we allow you to do that make it performant on s3h so now you're doing hot analytics on S3 as if it's just a native database in memory but there's no memory SSC caching and then multi-model once you get it there don't move it leverage it in place so you know elasticsearch access you know Cabana grafana access or SQL access with your tools so we're seeing that constantly but we always talk about on the shoulders of giants but even this week I get comments from our customers like how did you do that and most of it is because we built on top of what you guys provided so it's really working out pretty well and you know we talk a lot about digital transformation of course we had the pleasure sitting down with Adam solipski prior John Furrier flew to Seattle sits down his annual one-on-one with the AWS CEO which is kind of cool yeah it was it's good it's like study for the test you know and uh and so but but one of the interesting things he said was you know we're one of our challenges going forward is is how do we go Beyond digital transformation into business transformation like okay well that's that's interesting I was talking to a customer today AWS customer and obviously others because they're 100 year old company and they're basically their business was they call them like the Uber for for servicing appliances when your Appliance breaks you got to get a person to serve it a service if it's out of warranty you know these guys do that so they got to basically have a you know a network of technicians yeah and they gotta deal with the customers no phone right so they had a completely you know that was a business transformation right they're becoming you know everybody says they're coming a software company but they're building it of course yeah right on the cloud so wonder if you guys could each talk about what's what you're seeing in terms of changing not only in the sort of I.T and the digital transformation but also the business transformation yeah I know I I 100 agree that I think business transformation is probably that one of the top themes I'm hearing from customers of all sizes right now even in this environment I think customers are looking for what can I do to drive top line or you know improve bottom line or just improve my customer experience and really you know sort of have that effect where I'm helping customers get more done and you know it is it is very tricky because to do that successfully the customers that are doing that successfully I think are really getting into the lines of businesses and figuring out you know it's probably a different skill set possibly a different culture different norms and practices and process and so it's it's a lot more than just a like you said a lot more than just the technology involved but when it you know we sort of liquidate it down into the data that's where absolutely we see that as a critical function for lines of businesses to become more comfortable first off knowing what data sets they have what data they they could access but possibly aren't today and then starting to tap into those data sources and then as as that progresses figuring out how to share and collaborate with data sets across a company to you know to correlate across those data sets and and drive more insights and then as all that's being done of course it's important to measure the results and be able to really see is this what what effect is this having and proving that effect and certainly I've seen plenty of customers be able to show you know this is a percentage increase in top or bottom line and uh so that pattern is playing out a lot and actually a lot of how we think about where we're going with S3 is related to how do we make it easier for customers to to do everything that I just described to have to understand what data they have to make it accessible and you know it's great to have such a great ecosystem of partners that are then building on top of that and innovating to help customers connect really directly with the businesses that they're running and driving those insights well and customers are hours today one of the things I loved that Adam said he said where Amazon is strategically very very patient but tactically we're really impatient and the customers out there like how are you going to help me increase Revenue how are you going to help me cut costs you know we were talking about how off off camera how you know software can actually help do that yeah it's deflationary I love the quote right so software's deflationary as costs come up how do you go drive it also free up the team and you nail it it's like okay everyone wants to save money but they're not putting off these projects in fact the digital transformation or the business it's actually moving forward but they're getting a little bit bigger but everyone's looking for creative ways to look at their architecture and it becomes larger larger we talked about a couple of those examples but like even like uh things like observability they want to give this tool set this data to all the developers all their sres same data to all the security team and then to do that they need to find a way an architect should do that scale and save money simultaneously so we see constantly people who are pairing us up with some of these larger firms like uh or like keep your data dog keep your Splunk use us to reduce the cost that one and one is actually cheaper than what you have but then they use it either to save money we're saving 50 to 80 hard dollars but more importantly to free up your team from the toil and then they they turn around and make that budget neutral and then allowed to get the same tools to more people across the org because they're sometimes constrained of getting the access to everyone explain that a little bit more let's say I got a Splunk or data dog I'm sifting through you know logs how exactly do you help so it's pretty simple I'll use dad dog example so let's say using data dog preservability so it's just your developers your sres managing environments all these platforms are really good at being a monitoring alerting type of tool what they're not necessarily great at is keeping the data for longer periods like the log data the bigger data that's where we're strong what you see is like a data dog let's say you're using it for a minister for to keep 30 days of logs which is not enough like let's say you're running environment you're finding that performance issue you kind of want to look to last quarter in last month in or maybe last Black Friday so 30 days is not enough but will charge you two eighty two dollars and eighty cents a gigabyte don't focus on just 280 and then if you just turn the knob and keep seven days but keep two years of data on us which is on S3 it goes down to 22 cents plus our list price of 80 cents goes to a dollar two compared to 280. so here's the thing what they're able to do is just turn a knob get more data we do an integration so you can go right from data dog or grafana directly into our platform so the user doesn't see it but they save money A lot of times they don't just save the money now they use that to go fund and get data dog to a lot more people make sense so it's a creativity they're looking at it and they're looking at tools we see the same thing with a grafana if you look at the whole grafana play which is hey you can't put it in one place but put Prometheus for metrics or traces we fit well with logs but they're using that to bring down their costs because a lot of this data just really bogs down these applications the alerting monitoring are good at small data they're not good at the big data which is what we're really good at and then the one and one is actually less than you paid for the one so it and it works pretty well so things are really unpredictable right now in the economy you know during the pandemic we've sort of lockdown and then the stock market went crazy we're like okay it's going to end it's going to end and then it looked like it was going to end and then it you know but last year it reinvented just just in that sweet spot before Omicron so we we tucked it in which which was awesome right it was a great great event we really really missed one physical reinvent you know which was very rare so that's cool but I've called it the slingshot economy it feels like you know you're driving down the highway and you got to hit the brakes and then all of a sudden you're going okay we're through it Oh no you're gonna hit the brakes again yeah so it's very very hard to predict and I was listening to jassy this morning he was talking about yeah consumers they're still spending but what they're doing is they're they're shopping for more features they might be you know buying a TV that's less expensive you know more value for the money so okay so hopefully the consumer spending will get us out of this but you don't really know you know and I don't yeah you know we don't seem to have the algorithms we've never been through something like this before so what are you guys seeing in terms of customer Behavior given that uncertainty well one thing I would highlight that I think particularly going back to what we were just talking about as far as business and digital transformation I think some customers are still appreciating the fact that where you know yesterday you may have had to to buy some Capital put out some capital and commit to something for a large upfront expenditure is that you know today the value of being able to experiment and scale up and then most importantly scale down and dynamically based on is the experiment working out am I seeing real value from it and doing that on a time scale of a day or a week or a few months that is so important right now because again it gets to I am looking for a ways to innovate and to drive Top Line growth but I I can't commit to a multi-year sort of uh set of costs to to do that so and I think plenty of customers are finding that even a few months of experimentation gives them some really valuable insight as far as is this going to be successful or not and so I think that again just of course with S3 and storage from day one we've been elastic pay for what you use if you're not using the storage you don't get charged for it and I think that particularly right now having the applications and the rest of the ecosystem around the storage and the data be able to scale up and scale down is is just ever more important and when people see that like typically they're looking to do more with it so if they find you usually find these little Department projects but they see a way to actually move faster and save money I think it is a mix of those two they're looking to expand it which can be a nightmare for sales Cycles because they take longer but people are looking well why don't you leverage this and go across division so we do see people trying to leverage it because they're still I don't think digital transformation is slowing down but a lot more to be honest a lot more approvals at this point for everything it is you know Adam and another great quote in his in his keynote he said if you want to save money the Cloud's a place to do it absolutely and I read an article recently and I was looking through and I said this is the first time you know AWS has ever seen a downturn because the cloud was too early back then I'm like you weren't paying attention in 2008 because that was the first major inflection point for cloud adoption where CFO said okay stop the capex we're going to Opex and you saw the cloud take off and then 2010 started this you know amazing cycle that we really haven't seen anything like it where they were doubling down in Investments and they were real hardcore investment it wasn't like 1998 99 was all just going out the door for no clear reason yeah so that Foundation is now in place and I think it makes a lot of sense and it could be here for for a while where people are saying Hey I want to optimize and I'm going to do that on the cloud yeah no I mean I've obviously I certainly agree with Adam's quote I think really that's been in aws's DNA from from day one right is that ability to scale costs with with the actual consumption and paying for what you use and I think that you know certainly moments like now are ones that can really motivate change in an organization in a way that might not have been as palatable when it just it didn't feel like it was as necessary yeah all right we got to go give you a last word uh I think it's been a great event I love all your announcements I think this is wonderful uh it's been a great show I love uh in fact how many people are here at reinvent north of 50 000. yeah I mean I feel like it was it's as big if not bigger than 2019. people have said ah 2019 was a record when you count out all the professors I don't know it feels it feels as big if not bigger so there's great energy yeah it's quite amazing and uh and we're thrilled to be part of it guys thanks for coming on thecube again really appreciate it face to face all right thank you for watching this is Dave vellante for the cube your leader in Enterprise and emerging Tech coverage we'll be right back foreign

Published Date : Dec 7 2022

SUMMARY :

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Day 4 Keynote Analysis | AWS re:Invent 2022


 

(upbeat music) >> Good morning everybody. Welcome back to Las Vegas. This is day four of theCUBE's wall-to-wall coverage of our Super Bowl, aka AWS re:Invent 2022. I'm here with my co-host, Paul Gillin. My name is Dave Vellante. Sanjay Poonen is in the house, CEO and president of Cohesity. He's sitting in as our guest market watcher, market analyst, you know, deep expertise, new to the job at Cohesity. He was kind enough to sit in, and help us break down what's happening at re:Invent. But Paul, first thing, this morning we heard from Werner Vogels. He was basically given a masterclass on system design. It reminded me of mainframes years ago. When we used to, you know, bury through those IBM blue books and red books. You remember those Sanjay? That's how we- learned back then. >> Oh God, I remember those, Yeah. >> But it made me think, wow, now you know IBM's more of a systems design, nobody talks about IBM anymore. Everybody talks about Amazon. So you wonder, 20 years from now, you know what it's going to be. But >> Well- >> Werner's amazing. >> He pulled out a 24 year old document. >> Yup. >> That he had written early in Amazon's evolution about synchronous design or about essentially distributed architectures that turned out to be prophetic. >> His big thing was nature is asynchronous. So systems are asynchronous. Synchronous is an illusion. It's an abstraction. It's kind of interesting. But, you know- >> Yeah, I mean I've had synonyms for things. Timeless architecture. Werner's an absolute legend. I mean, when you think about folks who've had, you know, impact on technology, you think of people like Jony Ive in design. >> Dave: Yeah. >> You got to think about people like Werner in architecture and just the fact that Andy and the team have been able to keep him engaged that long... I pay attention to his keynote. Peter DeSantis has obviously been very, very influential. And then of course, you know, Adam did a good job, you know, watching from, you know, having watched since I was at the first AWS re:Invent conference, at time was President SAP and there was only a thousand people at this event, okay? Andy had me on stage. I think I was one of the first guest of any tech company in 2011. And to see now this become like, it's a mecca. It's a mother of all IT events, and watch sort of even the transition from Andy to Adam is very special. I got to catch some of Ruba's keynote. So while there's some new people in the mix here, this has become a force of nature. And the last time I was here was 2019, before Covid, watched the last two ones online. But it feels like, I don't know 'about what you guys think, it feels like it's back to 2019 levels. >> I was here in 2019. I feel like this was bigger than 2019 but some people have said that it's about the same. >> I think it was 60,000 versus 50,000. >> Yes. So close. >> It was a little bigger in 2019. But it feels like it's more active. >> And then last year, Sanjay, you weren't here but it was 25,000, which was amazing 'cause it was right in that little space between Omicron, before Omicron hit. But you know, let me ask you a question and this is really more of a question about Amazon's maturity and I know you've been following them since early days. But the way I get the question, number one question I get from people is how is Amazon AWS going to be different under Adam than it was under Andy? What do you think? >> I mean, Adam's not new because he was here before. In some senses he knows the Amazon culture from prior, when he was running sales and marketing prior. But then he took the time off and came back. I mean, this will always be, I think, somewhat Andy's baby, right? Because he was the... I, you know, sent him a text, "You should be really proud of what you accomplished", but you know, I think he also, I asked him when I saw him a few weeks ago "Are you going to come to re:Invent?" And he says, "No, I want to leave this to be Adam's show." And Adam's going to have a slightly different view. His keynotes are probably half the time. It's a little bit more vision. There was a lot more customer stories at the beginning of it. Taking you back to the inspirational pieces of it. I think you're going to see them probably pulling up the stack and not just focused in infrastructure. Many of their platform services are evolved. Many of their, even application services. I'm surprised when I talk to customers. Like Amazon Connect, their sort of call center type technologies, an app layer. It's getting a lot. I mean, I've talked to a couple of Fortune 500 companies that are moving off Ayer to Connect. I mean, it's happening and I did not know that. So it's, you know, I think as they move up the stack, the platform's gotten more... The data centric stack has gotten, and you know, in the area we're working with Cohesity, security, data protection, they're an investor in our company. So this is an important, you know, both... I think tech player and a partner for many companies like us. >> I wonder the, you know, the marketplace... there's been a big push on the marketplace by all the cloud companies last couple of years. Do you see that disrupting the way softwares, enterprise software is sold? >> Oh, for sure. I mean, you have to be a ostrich with your head in the sand to not see this wave happening. I mean, what's it? $150 billion worth of revenue. Even though the growth rates dipped a little bit the last quarter or so, it's still aggregatively between Amazon and Azure and Google, you know, 30% growth. And I think we're still in the second or third inning off a grand 1 trillion or 2 trillion of IT, shifting not all of it to the cloud, but significantly faster. So if you add up all of the big things of the on-premise world, they're, you know, they got to a certain size, their growth is stable, but stalling. These guys are growing significantly faster. And then if you add on top of them, platform companies the data companies, Snowflake, MongoDB, Databricks, you know, Datadog, and then apps companies on top of that. I think the move to the Cloud is inevitable. In SaaS companies, I don't know why you would ever implement a CRM solution on-prem. It's all gone to the Cloud. >> Oh, it is. >> That happened 15 years ago. I mean, begin within three, five years of the advent of Salesforce. And the same thing in HR. Why would you deploy a HR solution now? You've got Workday, you've got, you know, others that are so some of those apps markets are are just never coming back to an on-prem capability. >> Sanjay, I want to ask you, you built a reputation for being able to, you know, forecast accurately, hit your plan, you know, you hit your numbers, you're awesome operator. Even though you have a, you know, technology degree, which you know, that's a two-tool star, multi-tool star. But I call it the slingshot economy. This is like, I mean I've seen probably more downturns than anybody in here, you know, given... Well maybe, maybe- >> Maybe me. >> You and I both. I've never seen anything like this, where where visibility is so unpredictable. The economy is sling-shotting. It's like, oh, hurry up, go Covid, go, go go build, build, build supply, then pull back. And now going forward, now pulling back. Slootman said, you know, on the call, "Hey the guide, is the guide." He said, "we put it out there, We do our best to hit it." But you had CrowdStrike had issues you know, mid-market, ServiceNow. I saw McDermott on the other day on the, on the TV. I just want to pay, you know, buy from the guy. He's so (indistinct) >> But mixed, mixed results, Salesforce, you know, Octa now pre-announcing, hey, they're going to be, or announcing, you know, better visibility, forward guide. Elastic kind of got hit really hard. HPE and Dell actually doing really well in the enterprise. >> Yep. >> 'Course Dell getting killed in the client. But so what are you seeing out there? How, as an executive, do you deal with such poor visibility? >> I think, listen, what the last two or three years have taught us is, you know, with the supply chain crisis, with the surge that people thought you may need of, you know, spending potentially in the pandemic, you have to start off with your tech platform being 10 x better than everybody else. And differentiate, differentiate. 'Cause in a crowded market, but even in a market that's getting tougher, if you're not differentiating constantly through technology innovation, you're going to get left behind. So you named a few places, they're all technology innovators, but even if some of them are having challenges, and then I think you're constantly asking yourselves, how do you move from being a point product to a platform with more and more services where you're getting, you know, many of them moving really fast. In the case of Roe, I like him a lot. He's probably one of the most savvy operators, also that I respect. He calls these speedboats, and you know, his core platform started off with the firewall network security. But he's built now a very credible cloud security, cloud AI security business. And I think that's how you need to be thinking as a tech executive. I mean, if you got core, your core beachhead 10 x better than everybody else. And as you move to adjacencies in these new platforms, have you got now speedboats that are getting to a point where they are competitive advantage? Then as you think of the go-to-market perspective, it really depends on where you are as a company. For a company like our size, we need partners a lot more. Because if we're going to, you know, stand on the shoulders of giants like Isaac Newton said, "I see clearly because I stand on the shoulders giants." I need to really go and cultivate Amazon so they become our lead partner in cloud. And then appropriately Microsoft and Google where I need to. And security. Part of what we announced last week was, last month, yeah, last couple of weeks ago, was the data security alliance with the biggest security players. What was I trying to do with that? First time ever done in my industry was get Palo Alto, CrowdStrike, Wallace, Tenable, CyberArk, Splunk, all to build an alliance with me so I could stand on their shoulders with them helping me. If you're a bigger company, you're constantly asking yourself "how do you make sure you're getting your, like Amazon, their top hundred customers spending more with that?" So I think the the playbook evolves, and I'm watching some of these best companies through this time navigate through this. And I think leadership is going to be tested in enormously interesting ways. >> I'll say. I mean, Snowflake is really interesting because they... 67% growth, which is, I mean, that's best in class for a company that's $2 billion. And, but their guide was still, you know, pretty aggressive. You know, so it's like, do you, you know, when it when it's good times you go, "hey, we can we can guide conservatively and know we can beat it." But when you're not certain, you can't dial down too far 'cause your investors start to bail on you. It's a really tricky- >> But Dave, I think listen, at the end of the day, I mean every CEO should not be worried about the short term up and down in the stock price. You're building a long-term multi-billion dollar company. In the case of Frank, he has, I think I shot to a $10 billion, you know, analytics data warehousing data management company on the back of that platform, because he's eyeing the market that, not just Teradata occupies today, but now Oracle occupies or other databases, right? So his tam as it grows bigger, you're going to have some of these things, but that market's big. I think same with Palo Alto. I mean Datadog's another company, 75% growth. >> Yeah. >> At 20% margins, like almost rule of 95. >> Amazing. >> When they're going after, not just the observability market, they're eating up the sim market, security analytics, the APM market. So I think, you know, that's, you look at these case studies of companies who are going from point product to platforms and are steadily able to grow into new tams. You know, to me that's very inspiring. >> I get it. >> Sanjay: That's what I seek to do at our com. >> I get that it's a marathon, but you know, when you're at VMware, weren't you looking at the stock price every day just out of curiosity? I mean listen, you weren't micromanaging it. >> You do, but at the end of the day, and you certainly look at the days of earnings and so on so forth. >> Yeah. >> Because you want to create shareholder value. >> Yeah. >> I'm not saying that you should not but I think in obsession with that, you know, in a short term, >> Going to kill ya. >> Makes you, you know, sort of myopically focused on what may not be the right thing in the long term. Now in the long arc of time, if you're not creating shareholder value... Look at what happened to Steve Bomber. You needed Satya to come in to change things and he's created a lot of value. >> Dave: Yeah, big time. >> But I think in the short term, my comments were really on the quarter to quarter, but over a four a 12 quarter, if companies are growing and creating profitable growth, they're going to get the valuation they deserve. >> Dave: Yeah. >> Do you the... I want to ask you about something Arvind Krishna said in the previous IBM earnings call, that IT is deflationary and therefore it is resistant to the macroeconomic headwinds. So IT spending should actually thrive in a deflation, in a adverse economic climate. Do you think that's true? >> Not all forms of IT. I pay very close attention to surveys from, whether it's the industry analysts or the Morgan Stanleys, or Goldman Sachs. The financial analysts. And I think there's a gluc in certain sectors that will get pulled back. Traditional view is when the economies are growing people spend on the top line, front office stuff, sales, marketing. If you go and look at just the cloud 100 companies, which are the hottest private companies, and maybe with the public market companies, there's way too many companies focused on sales and marketing. Way too many. I think during a downsizing and recession, that's going to probably shrink some, because they were all built for the 2009 to 2021 era, where it was all about the top line. Okay, maybe there's now a proposition for companies who are focused on cost optimization, supply chain visibility. Security's been intangible, that I think is going to continue to an investment. So I tell, listen, if you are a tech investor or if you're an operator, pay attention to CIO priorities. And right now, in our business at Cohesity, part of the reason we've embraced things like ransomware protection, there is a big focus on security. And you know, by intelligently being a management and a security company around data, I do believe we'll continue to be extremely relevant to CIO budgets. There's a ransomware, 20 ransomware attempts every second. So things of that kind make you relevant in a bank. You have to stay relevant to a buying pattern or else you lose momentum. >> But I think what's happening now is actually IT spending's pretty good. I mean, I track this stuff pretty closely. It's just that expectations were so high and now you're seeing earnings estimates come down and so, okay, and then you, yeah, you've got the, you know the inflationary factors and your discounted cash flows but the market's actually pretty good. >> Yeah. >> You know, relative to other downturns that if this is not a... We're not actually not in a downturn. >> Yeah. >> Not yet anyway. It may be. >> There's a valuation there. >> You have to prepare. >> Not sales. >> Yeah, that's right. >> When I was on CNBC, I said "listen, it's a little bit like that story of Joseph. Seven years of feast, seven years of famine." You have to prepare for potentially your worst. And if it's not the worst, you're in good shape. So will it be a recession 2023? Maybe. You know, high interest rates, inflation, war in Russia, Ukraine, maybe things do get bad. But if you belt tightening, if you're focused in operational excellence, if it's not a recession, you're pleasantly surprised. If it is one, you're prepared for it. >> All right. I'm going to put you in the spot and ask you for predictions. Expert analysis on the World Cup. What do you think? Give us the breakdown. (group laughs) >> As my... I wish India was in the World Cup, but you can't get enough Indians at all to play soccer well enough, but we're not, >> You play cricket, though. >> I'm a US man first. I would love to see one of Brazil, or Argentina. And as a Messi person, I don't know if you'll get that, but it would be really special for Messi to lead, to end his career like Maradonna winning a World Cup. I don't know if that'll happen. I'm probably going to go one of the Latin American countries, if the US doesn't make it far enough. But first loyalty to the US team, and then after one of the Latin American countries. >> And you think one of the Latin American countries is best bet to win or? >> I don't know. It's hard to tell. They're all... What happens now at this stage >> So close, right? >> is anybody could win. >> Yeah. You just have lots of shots of gold. I'm a big soccer fan. It could, I mean, I don't know if the US is favored to win, but if they get far enough, you get to the finals, anybody could win. >> I think they get Netherlands next, right? >> That's tough. >> Really tough. >> But... The European teams are good too, but I would like to see US go far enough, and then I'd like to see Latin America with team one of Argentina, or Brazil. That's my prediction. >> I know you're a big Cricket fan. Are you able to follow Cricket the way you like? >> At god unearthly times the night because they're in Australia, right? >> Oh yeah. >> Yeah. >> I watched the T-20 World Cup, select games of it. Yeah, you know, I'm not rapidly following every single game but the World Cup games, I catch you. >> Yeah, it's good. >> It's good. I mean, I love every sport. American football, soccer. >> That's great. >> You get into basketball now, I mean, I hope the Warriors come back strong. Hey, how about the Warriors Celtics? What do we think? We do it again? >> Well- >> This year. >> I'll tell you what- >> As a Boston Celtics- >> I would love that. I actually still, I have to pay off some folks from Palo Alto office with some bets still. We are seeing unprecedented NBA performance this year. >> Yeah. >> It's amazing. You look at the stats, it's like nothing. I know it's early. Like nothing we've ever seen before. So it's exciting. >> Well, always a pleasure talking to you guys. >> Great to have you on. >> Thanks for having me. >> Thank you. Love the expert analysis. >> Sanjay Poonen. Dave Vellante. Keep it right there. re:Invent 2022, day four. We're winding up in Las Vegas. We'll be right back. You're watching theCUBE, the leader in enterprise and emerging tech coverage. (lighthearted soft music)

Published Date : Dec 1 2022

SUMMARY :

When we used to, you know, Yeah. So you wonder, 20 years from now, out to be prophetic. But, you know- I mean, when you think you know, watching from, I feel like this was bigger than 2019 I think it was 60,000 But it feels like it's more active. But you know, let me ask you a question So this is an important, you know, both... I wonder the, you I mean, you have to be a ostrich you know, others that are so But I call it the slingshot economy. I just want to pay, you or announcing, you know, better But so what are you seeing out there? I mean, if you got core, you know, pretty aggressive. I think I shot to a $10 billion, you know, like almost rule of 95. So I think, you know, that's, I seek to do at our com. I mean listen, you and you certainly look Because you want to Now in the long arc of time, on the quarter to quarter, I want to ask you about And you know, by intelligently But I think what's happening now relative to other downturns It may be. But if you belt tightening, to put you in the spot but you can't get enough Indians at all But first loyalty to the US team, It's hard to tell. if the US is favored to win, and then I'd like to see Latin America the way you like? Yeah, you know, I'm not rapidly I mean, I love every sport. I mean, I hope the to pay off some folks You look at the stats, it's like nothing. talking to you guys. Love the expert analysis. in enterprise and emerging tech coverage.

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Sam Nicholls, Veeam | AWS re:Invent 2022


 

(bright music) >> Hello cloud computing friends and welcome back to theCUBE, where we are live from Las Vegas, Nevada, here at AWS re:Invent all week. My name is Savannah Peterson, very excited to be joined by Paul Gillan today. How are you doing? >> I'm doing great, Savannah. It's my first re:Invent. >> I was just going to ask you >> So it's quite an experience. >> If you've ever been to re:Invent. >> It's dazzling much like the sequins on your top. It's dazzling. >> Yes. >> It's a jam packed affair. I came to the COMDEX Conference for many years in Las Vegas, which was huge event and this really rivals it in terms of these crowd sizes. But I think there's more intensity here. There's more excitement. People are just jazzed about being here to the extent that I never saw at other computer conferences. >> I thought I would agree with you. It's my first re:Invent as well. I'm glad we could share this experience together. And the vibe, the pulse, I think being back in person is really contagious as well. Ooh, maybe the wrong word to use, but in a great way. The energy is definitely radiating between people here. I'll watch my words a little bit better. >> And in person we have with us Samuel Nicholls, the director of public cloud at Global Product Marketing at Veeam Software. Sam, is it Sam or Samuel? >> Depends if I'm in trouble, Paul. >> Savannah: But it depends on who's saying it out loud. >> Yeah, yeah. It's typically, Samuel is usually reserved for my mother, so- >> Yeah. >> (laughs) Well, Sam, thanks for joining us. >> We'll stick with Sam on the show. >> Yeah. >> So Veeam been a red hot company for several years. Really made its, uh, its reputation in the VMware world. Now you've got this whole-sail shift to the cloud, not that VMware is not important still, but how is that affecting, you're shifting with it, how is that affecting your role as a product manager and the business overall? >> Yeah, it's a fantastic question. Obviously Veeam was pioneered in terms of being the purpose-built backup and recovery company for VMware. And as these workloads are being transitioned from the data center into the cloud or just net new workloads being created in the cloud, there is that equal need for backup and recovery there. So it's incredibly important that we were able to provide a purpose-built backup and recovery solution for workloads that live in AWS as well. >> Paul: And how different is it backing up an AWS workload compared to a VMware workload? >> I think it depends on what kind of service a user is, is, is utilizing, right? There's infrastructure as a service, platform as a service, software as a service. And given the differences in what is exposed to that customer that can make backup and recovery quite challenging. So I would say that the primary thing that we want to look at is utilizing native snapshots is our first line of defense when it comes to backup and recovery, irrespective of what workload that right might be whether it's a virtual machine, Amazon EC2, some sort of database on Amazon RDS, a file share, so on. >> Savannah: I bet you're seeing a lot across verticals and across the industry given the support that you're giving customers. What are you seeing in the market and in customer environments? What are some of those trends? >> So I think the major trends that we highlight in our data protection trend support, which is a new update is coming very shortly in the new year, is- >> Savannah: We have to check that out. >> Yeah, absolutely. The physical server is on a decline within the data center. Virtualized workloads, namely VMware is relatively static, kind of flat. The real hockey stick is with the cloud workloads. And as I mentioned before, that is partially because workloads are being transitioned from physical to virtual machines to being cloud hosted but also we're creating more applications and the cloud has become lead de facto standard for new workloads. So you hear about cloud first initiatives, digital transformation, the cloud is central to that. >> You mentioned snapshotting, which is a relatively new phenomenon, although it's taken a hold rapidly, how does snapshotting work in the cloud versus in on your on-prem environment? >> Samuel: It's not wildly different at all. I think the snapshots is again, a great first line of defense for helping users achieve very low recovery point objectives. So the frequency that they can protect their data as well as very low recovery time objectives, how quickly that I can recover the data. Because that's why we're backing up, right? We need the ability to recover. However, snapshots certainly have their limitations as well. They are not independent of the workload that is being protected. So if there were to be some sort of cybersecurity event like ransomware that is prolific throughout pretty much every business, every vertical. When that snapshot is not independent, if the production system becomes compromised that snapshot's likely to be compromised as well. And then going back to the recovery piece, not going to have something to recover from. >> And it's not a one and done with ransomware. >> No. >> It's, yeah. So how, so what is the role that backup plays? I mean a lot of people, I feel like security is such a hot topic here in the show and just in general, attacks are coming in unique form factors for everyone. I mean, I feel like backup is, no pun intended, the backbone of a system here. How does that affect what you're creating, I mean? >> Yeah, absolutely. I think, like you say the backup is core to any comprehensive security strategy, right? I think when we talk about security, everyone tends to focus on the preventative, the proactive piece, stopping the bad guys from getting in. However, there is that remediative aspect as well because like you say, ransomware is relentless, right? You, you as a good guy have to pretty much fend off each and every single attack that comes your way. And that can be an infinite number of attacks. We're all human beings, we're fallible, right? And sometimes we can't defend against everything. So having a secure backup strategy is part of that remediative recovery component for a cybersecurity strategy is critical. And that includes things like encryption, immutability, logical separation of data and so forth. >> Paul: We know that ransomware is a scourge on-premises, typically begins with the end users, end user workstation. How does ransomware work in the cloud? And do the cloud providers have adequate protections against ransomware? Or can they? >> Samuel: Yeah, it's a, it's a fantastic question as well. I think when we look at the cloud, one of the common misconceptions is as we transition workloads to the cloud, we are transitioning responsibility to that cloud provider. And again, it's a misconception, right? It is a shared responsibility between the cloud provider in this case, AWS and the user. So as we transition these workloads across varying different services, infrastructure, platform, software as a service, we're always, always transitioning varying degrees of responsibility. But we always own our data and it is our responsibility to protect and secure that data, for the actual infrastructure components, the hardware that is on the onus of the cloud provider, so I'd say that's the major difference. >> Is ransomware as big a threat in the cloud as it is on-prem? >> Absolutely. There's no difference between a ransomware attack on-premises or in the cloud. Irrespective of where you are choosing to run your workloads, you need to have that comprehensive cybersecurity strategy in order to defend against that and ultimately recover as well if there's a successful attempt. >> Yeah, it's, ooh, okay. Let's get us out at the dark shadows real quick (laughs) and bring us back to a little bit of the business use case here. A lot of people using AWS. What do you think are some of the considerations, they should have when they're thinking about this, thinking about growing their (indistinct)? >> Well, if we're going to stick down the dark shadows, the cybersecurity piece. >> We can be the darkness. >> You and me kind of dark shadows business. >> Yeah, yeah. >> We can go rainbows and unicorns, nice and happy if you like. I think there's a number of considerations they need to keep up. Security is, is, is number one. The next piece is around the recovery as well. I think folks, when they, when we talk about backup and recovery, the focus is always on the backup piece of it. But again, we need to focus on why we're doing the backup. It's the recovery, it's the recovery component. So making sure that we have a clean verifiable backup that we're able to restore data from. Can we do that in a, in efficient and timely manner? And I think the other major consideration is looking at the entirety of our environments as well. Very few companies are a hundred percent sole sourced on a single cloud provider. It is typically hybrid cloud. It's around 80% of organizations are hybrid, right? So they have their on-premises data and they also have workloads running in one or multiple clouds. And when it comes to backup and recovery of all of these different infrastructures and environments, the way that we approach it is very different. And that often leads to multiple different point products from multiple different vendors. The average company utilizes three different backup products, sometimes as many as seven and that can introduce a management nightmare that's very complex, very resource intensive, expensive. So looking at the entirety of the environment and looking to utilize a backup provider that can cover the entirety of that environment while centralizing everything under a single management console helps folks be a lot more efficient, a lot more cost effective and ultimately better when it comes to data protection. >> Amazon and all cloud providers really are increasingly making regions transparent. Just at this conference, Amazon introduced failover controls from multiple multi-region access points. So you can, you can failover from one access from one region to another. What kind of challenges does that present to you as a backup provider? >> I don't think it represents any challenges. When we look at the native durability of the cloud, we look at availability zones, we look at multi-region failover. That is, that durability is ultimately founded on, on replication. And I wouldn't say that replication and backup, you would use one or the other. I would say that they are complimentary. So for replication, that is going to help with the failover scenario, that durability component. But then backup again is that independent copy. Because if we look at replication, if let's say the source data were to be compromised by ransomware or there was accidental deletion or corruption, that's simply going to be copied over to the target destination as well. Having that backup as an independent copy, again compliments that strategy as well. >> Paul: You need it in either, in any scenario. >> Samuel: In any scenario. >> I think the average person would probably say that backup is not the most exciting technology aspect of this industry. But, but you guys certainly made, build a great business on it. What excites you about what's coming in backup? What are the new technologies, new advancements that perhaps we haven't seen and productized yet that you think are going to change the game? >> I think actually what we offer right now is the most exciting piece which is just choice flexibility. So Veeam again is synonymous with VMware backup but we cover a multitude of environments including AWS, containerized workloads, Kubernetes physical systems and the mobility pieces is critical because as organizations look to act on their digital transformation, cloud first initiatives, they need to be able to mobilize their workloads across different infrastructures, maybe from on-premises into the cloud, one cloud to another, maybe it's cloud back to on-premises, 'cause we do also see that. That flexibility of choice is what excites me about Veeam because it's ultimately giving the users best in class data protection tool sets without any prescriptive approach from us in terms of where you should be running your workloads. That is the choice that you use. >> Yeah, Veeam is definitely more than VMware. We actually had a chance to chat with you all like KubeCon and CloudNativeCon in Detroit. So we, we've seen the multitude of things that you touch. I want to bring it back to something and something kind of fun because you talked a lot about the community and being able to serve them. It's very clear, actually I shouldn't say this, I shouldn't say it's very clear, but to me it appears clear that community is a big priority for Veeam. I just want to call this out 'cause this was one of the cooler pieces of swag. You all gave out a hundred massage guns. Okay, very hot topic. Hot Christmas gift for 2022. I feel like Vanna White right now. And, but I thought that I was actually really compelled by this because we do a swag segment on theCUBE but it's not just about the objects or getting stuff. It's really about who's looking out for their community and how are they saying thanks. I mean, swag is a brand activation but it's also a thank you and I loved that you were giving out massage guns to the AWS Heroes and Community Builders. >> Yep. >> What role does community play in the culture and the product development at Veeam? >> So community has always been at the heart of Veeam. If you have a look at pretty much every single development across all of our versions, across all of our products it's always did by the community, right? We have a wonderful Veeam forum where we got 400,000 plus users actively providing feedback on the product what they would like to see. And that is ultimately what steers the direction of the product. Of course market trends and technology chain. >> A couple other factors, I'm sure. >> A couple of other factors, but community is huge for us. And the same goes for AWS. So, you know, talking with the AWS Heroes, the Community Builders helps Veeam reach further into that, into that community and the AWS user base and empower those folks with data protection tools and massage guns, when your feet are tired from, you know, being standing on them all day in Vegas. >> (laughs) Yeah, well, I mean, everybody, everybody's working hard and it's nice to say, it's nice to say, thank you. So I love, I love to hear that and it's, it's clear from the breadth of products that you're creating, the ways that you're supporting your customers that you already, they care a lot about community. We have a new challenge on theCUBE this year at AWS re:Invent. Think of it as an Instagram reel of your thought leadership, your hot take on the show, key themes as we look into 2023. What do you think is the most important story or trend or thing going on here at the show? >> I think it's just the continuation of cybersecurity and the importance of backup as a comprehensive cybersecurity strategy. You know, some folks might say that secure backup is your last line of defense. Again, ransomware is relentless. These folks are going to keep coming and even if they're successful, it's not a one and done thing. It's going to happen again and again and again. So, you know, we have a look around the show floor, the presentations there is a huge cybersecurity focus and really just what folks should be doing as their best practice to secure their AWS environments. >> That's awesome. Well, Paul, any final, any final thoughts or questions? >> I just quickly, you've mentioned data security, you mentioned data protection and backup sort of interchangeably but they're not really the same thing, are they? I mean, what businesses do you see Veeam as being here? >> I would say that we are a data protection company because of, yes, there is backup, but there's also the replication component. There's the continuous data protection component where we've got, you know, near-zero RTOs and then we again look at the cybersecurity components of that. What can we do to really protect that data? So I would say that the two are different. Backup is a subset of data protection. >> Sam, thank you so much for being here with us on theCUBE. It's been a super insightful conversation. Hopefully we'll get you back soon and more of the teams, there seem to be celebrities here with us on theCUBE. Paul Gillan, thank you so much for being here with me. >> Pleasure Savannah. >> And I'm glad we get to celebrate our first re:Invent and most importantly, thank you to the audience for tuning in. Without you, we don't get to hang out here in fabulous Las Vegas, Nevada, where we're live from the show floor at AWS re:Invent. My name is Savannah Peterson with Paul Gillan. We're theCUBE and we are the leading source for high-tech coverage. (bright music)

Published Date : Nov 29 2022

SUMMARY :

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Ian Colle, AWS | SuperComputing 22


 

(lively music) >> Good morning. Welcome back to theCUBE's coverage at Supercomputing Conference 2022, live here in Dallas. I'm Dave Nicholson with my co-host Paul Gillin. So far so good, Paul? It's been a fascinating morning Three days in, and a fascinating guest, Ian from AWS. Welcome. >> Thanks, Dave. >> What are we going to talk about? Batch computing, HPC. >> We've got a lot, let's get started. Let's dive right in. >> Yeah, we've got a lot to talk about. I mean, first thing is we recently announced our batch support for EKS. EKS is our Kubernetes, managed Kubernetes offering at AWS. And so batch computing is still a large portion of HPC workloads. While the interactive component is growing, the vast majority of systems are just kind of fire and forget, and we want to run thousands and thousands of nodes in parallel. We want to scale out those workloads. And what's unique about our AWS batch offering, is that we can dynamically scale, based upon the queue depth. And so customers can go from seemingly nothing up to thousands of nodes, and while they're executing their work they're only paying for the instances while they're working. And then as the queue depth starts to drop and the number of jobs waiting in the queue starts to drop, then we start to dynamically scale down those resources. And so it's extremely powerful. We see lots of distributed machine learning, autonomous vehicle simulation, and traditional HPC workloads taking advantage of AWS Batch. >> So when you have a Kubernetes cluster does it have to be located in the same region as the HPC cluster that's going to be doing the batch processing, or does the nature of batch processing mean, in theory, you can move something from here to somewhere relatively far away to do the batch processing? How does that work? 'Cause look, we're walking around here and people are talking about lengths of cables in order to improve performance. So what does that look like when you peel back the cover and you look at it physically, not just logically, AWS is everywhere, but physically, what does that look like? >> Oh, physically, for us, it depends on what the customer's looking for. We have workflows that are all entirely within a single region. And so where they could have a portion of say the traditional HPC workflow, is within that region as well as the batch, and they're saving off the results, say to a shared storage file system like our Amazon FSx for Lustre, or maybe aging that back to an S3 object storage for a little lower cost storage solution. Or you can have customers that have a kind of a multi-region orchestration layer to where they say, "You know what? "I've got a portion of my workflow that occurs "over on the other side of the country "and I replicate my data between the East Coast "and the West Coast just based upon business needs. "And I want to have that available to customers over there. "And so I'll do a portion of it in the East Coast "a portion of it in the West Coast." Or you can think of that even globally. It really depends upon the customer's architecture. >> So is the intersection of Kubernetes with HPC, is this relatively new? I know you're saying you're, you're announcing it. >> It really is. I think we've seen a growing perspective. I mean, Kubernetes has been a long time kind of eating everything, right, in the enterprise space? And now a lot of CIOs in the industrial space are saying, "Why am I using one orchestration layer "to manage my HPC infrastructure and another one "to manage my enterprise infrastructure?" And so there's a growing appreciation that, you know what, why don't we just consolidate on one? And so that's where we've seen a growth of Kubernetes infrastructure and our own managed Kubernetes EKS on AWS. >> Last month you announced a general availability of Trainium, of a chip that's optimized for AI training. Talk about what's special about that chip or what is is customized to the training workloads. >> Yeah, what's unique about the Trainium, is you'll you'll see 40% price performance over any other GPU available in the AWS cloud. And so we've really geared it to be that most price performance of options for our customers. And that's what we like about the silicon team, that we're part of that Annaperna acquisition, is because it really has enabled us to have this differentiation and to not just be innovating at the software level but the entire stack. That Annaperna Labs team develops our network cards, they develop our ARM cards, they developed this Trainium chip. And so that silicon innovation has become a core part of our differentiator from other vendors. And what Trainium allows you to do is perform similar workloads, just at a lower price performance. >> And you also have a chip several years older, called Inferentia- >> Um-hmm. >> Which is for inferencing. What is the difference between, I mean, when would a customer use one versus the other? How would you move the workload? >> What we've seen is customers traditionally have looked for a certain class of machine, more of a compute type that is not as accelerated or as heavy as you would need for Trainium for their inference portion of their workload. So when they do that training they want the really beefy machines that can grind through a lot of data. But when you're doing the inference, it's a little lighter weight. And so it's a different class of machine. And so that's why we've got those two different product lines with the Inferentia being there to support those inference portions of their workflow and the Trainium to be that kind of heavy duty training work. >> And then you advise them on how to migrate their workloads from one to the other? And once the model is trained would they switch to an Inferentia-based instance? >> Definitely, definitely. We help them work through what does that design of that workflow look like? And some customers are very comfortable doing self-service and just kind of building it on their own. Other customers look for a more professional services engagement to say like, "Hey, can you come in and help me work "through how I might modify my workflow to "take full advantage of these resources?" >> The HPC world has been somewhat slower than commercial computing to migrate to the cloud because- >> You're very polite. (panelists all laughing) >> Latency issues, they want to control the workload, they want to, I mean there are even issues with moving large amounts of data back and forth. What do you say to them? I mean what's the argument for ditching the on-prem supercomputer and going all-in on AWS? >> Well, I mean, to be fair, I started at AWS five years ago. And I can tell you when I showed up at Supercomputing, even though I'd been part of this community for many years, they said, "What is AWS doing at Supercomputing?" I know you care, wait, it's Amazon Web Services. You care about the web, can you actually handle supercomputing workloads? Now the thing that very few people appreciated is that yes, we could. Even at that time in 2017, we had customers that were performing HPC workloads. Now that being said, there were some real limitations on what we could perform. And over those past five years, as we've grown as a company, we've started to really eliminate those frictions for customers to migrate their HPC workloads to the AWS cloud. When I started in 2017, we didn't have our elastic fabric adapter, our low-latency interconnect. So customers were stuck with standard TCP/IP. So for their highly demanding open MPI workloads, we just didn't have the latencies to support them. So the jobs didn't run as efficiently as they could. We didn't have Amazon FSx for Lustre, our managed lustre offering for high performant, POSIX-compliant file system, which is kind of the key to a large portion of HPC workloads is you have to have a high-performance file system. We didn't even, I mean, we had about 25 gigs of networking when I started. Now you look at, with our accelerated instances, we've got 400 gigs of networking. So we've really continued to grow across that spectrum and to eliminate a lot of those really, frictions to adoption. I mean, one of the key ones, we had a open source toolkit that was jointly developed by Intel and AWS called CFN Cluster that customers were using to even instantiate their clusters. So, and now we've migrated that all the way to a fully functional supported service at AWS called AWS Parallel Cluster. And so you've seen over those past five years we have had to develop, we've had to grow, we've had to earn the trust of these customers and say come run your workloads on us and we will demonstrate that we can meet your demanding requirements. And at the same time, there's been, I'd say, more of a cultural acceptance. People have gone away from the, again, five years ago, to what are you doing walking around the show, to say, "Okay, I'm not sure I get it. "I need to look at it. "I, okay, I, now, oh, it needs to be a part "of my architecture but the standard questions, "is it secure? "Is it price performant? "How does it compare to my on-prem?" And really culturally, a lot of it is, just getting IT administrators used to, we're not eliminating a whole field, right? We're just upskilling the people that used to rack and stack actual hardware, to now you're learning AWS services and how to operate within that environment. And it's still key to have those people that are really supporting these infrastructures. And so I'd say it's a little bit of a combination of cultural shift over the past five years, to see that cloud is a super important part of HPC workloads, and part of it's been us meeting the the market segment of where we needed to with innovating both at the hardware level and at the software level, which we're going to continue to do. >> You do have an on-prem story though. I mean, you have outposts. We don't hear a lot of talk about outposts lately, but these innovations, like Inferentia, like Trainium, like the networking innovation you're talking about, are these going to make their way into outposts as well? Will that essentially become this supercomputing solution for customers who want to stay on-prem? >> Well, we'll see what the future lies, but we believe that we've got the, as you noted, we've got the hardware, we've got the network, we've got the storage. All those put together gives you a a high-performance computer, right? And whether you want it to be redundant in your local data center or you want it to be accessible via APIs from the AWS cloud, we want to provide that service to you. >> So to be clear, that's not that's not available now, but that is something that could be made available? >> Outposts are available right now, that have this the services that you need. >> All these capabilities? >> Often a move to cloud, an impetus behind it comes from the highest levels in an organization. They're looking at the difference between OpEx versus CapEx. CapEx for a large HPC environment, can be very, very, very high. Are these HPC clusters consumed as an operational expense? Are you essentially renting time, and then a fundamental question, are these multi-tenant environments? Or when you're referring to batches being run in HPC, are these dedicated HPC environments for customers who are running batches against them? When you think about batches, you think of, there are times when batches are being run and there are times when they're not being run. So that would sort of conjure, in the imagination, multi-tenancy, what does that look like? >> Definitely, and that's been, let me start with your second part first is- >> Yeah. That's been a a core area within AWS is we do not see as, okay we're going to, we're going to carve out this super computer and then we're going to allocate that to you. We are going to dynamically allocate multi-tenant resources to you to perform the workloads you need. And especially with the batch environment, we're going to spin up containers on those, and then as the workloads complete we're going to turn those resources over to where they can be utilized by other customers. And so that's where the batch computing component really is powerful, because as you say, you're releasing resources from workloads that you're done with. I can use those for another portion of the workflow for other work. >> Okay, so it makes a huge difference, yeah. >> You mentioned, that five years ago, people couldn't quite believe that AWS was at this conference. Now you've got a booth right out in the center of the action. What kind of questions are you getting? What are people telling you? >> Well, I love being on the show floor. This is like my favorite part is talking to customers and hearing one, what do they love, what do they want more of? Two, what do they wish we were doing that we're not currently doing? And three, what are the friction points that are still exist that, like, how can I make their lives easier? And what we're hearing is, "Can you help me migrate my workloads to the cloud? "Can you give me the information that I need, "both from a price for performance, "for an operational support model, "and really help me be an internal advocate "within my environment to explain "how my resources can be operated proficiently "within the AWS cloud." And a lot of times it's, let's just take your application a subset of your applications and let's benchmark 'em. And really that, AWS, one of the key things is we are a data-driven environment. And so when you take that data and you can help a customer say like, "Let's just not look at hypothetical, "at synthetic benchmarks, let's take "actually the LS-DYNA code that you're running, perhaps. "Let's take the OpenFOAM code that you're running, "that you're running currently "in your on-premises workloads, "and let's run it on AWS cloud "and let's see how it performs." And then we can take that back to your to the decision makers and say, okay, here's the price for performance on AWS, here's what we're currently doing on-premises, how do we think about that? And then that also ties into your earlier question about CapEx versus OpEx. We have models where actual, you can capitalize a longer-term purchase at AWS. So it doesn't have to be, I mean, depending upon the accounting models you want to use, we do have a majority of customers that will stay with that OpEx model, and they like that flexibility of saying, "Okay, spend as you go." We need to have true ups, and make sure that they have insight into what they're doing. I think one of the boogeyman is that, oh, I'm going to spend all my money and I'm not going to know what's available. And so we want to provide the, the cost visibility, the cost controls, to where you feel like, as an HPC administrator you have insight into what your customers are doing and that you have control over that. And so once you kind of take away some of those fears and and give them the information that they need, what you start to see too is, you know what, we really didn't have a lot of those cost visibility and controls with our on-premises hardware. And we've had some customers tell us we had one portion of the workload where this work center was spending thousands of dollars a day. And we went back to them and said, "Hey, we started to show this, "what you were spending on-premises." They went, "Oh, I didn't realize that." And so I think that's part of a cultural thing that, at an HPC, the question was, well on-premises is free. How do you compete with free? And so we need to really change that culturally, to where people see there is no free lunch. You're paying for the resources whether it's on-premises or in the cloud. >> Data scientists don't worry about budgets. >> Wait, on-premises is free? Paul mentioned something that reminded me, you said you were here in 2017, people said AWS, web, what are you even doing here? Now in 2022, you're talking in terms of migrating to cloud. Paul mentioned outposts, let's say that a customer says, "Hey, I'd like you to put "in a thousand-node cluster in this data center "that I happen to own, but from my perspective, "I want to interact with it just like it's "in your data center." In other words, the location doesn't matter. My experience is identical to interacting with AWS in an AWS data center, in a CoLo that works with AWS, but instead it's my physical data center. When we're tracking the percentage of IT that's that is on-prem versus off-prem. What is that? Is that, what I just described, is that cloud? And in five years are you no longer going to be talking about migrating to cloud because people go, "What do you mean migrating to cloud? "What do you even talking about? "What difference does it make?" It's either something that AWS is offering or it's something that someone else is offering. Do you think we'll be at that point in five years, where in this world of virtualization and abstraction, you talked about Kubernetes, we should be there already, thinking in terms of it doesn't matter as long as it meets latency and sovereignty requirements. So that, your prediction, we're all about insights and supercomputing- >> My prediction- >> In five years, will you still be talking about migrating to cloud or will that be something from the past? >> In five years, I still think there will be a component. I think the majority of the assumption will be that things are cloud-native and you start in the cloud and that there are perhaps, an aspect of that, that will be interacting with some sort of an edge device or some sort of an on-premises device. And we hear more and more customers that are saying, "Okay, I can see the future, "I can see that I'm shrinking my footprint." And, you can see them still saying, "I'm not sure how small that beachhead will be, "but right now I want to at least say "that I'm going to operate in that hybrid environment." And so I'd say, again, the pace of this community, I'd say five years we're still going to be talking about migrations, but I'd say the vast majority will be a cloud-native, cloud-first environment. And how do you classify that? That outpost sitting in someone's data center? I'd say we'd still, at least I'll leave that up to the analysts, but I think it would probably come down as cloud spend. >> Great place to end. Ian, you and I now officially have a bet. In five years we're going to come back. My contention is, no we're not going to be talking about it anymore. >> Okay. >> And kids in college are going to be like, "What do you mean cloud, it's all IT, it's all IT." And they won't remember this whole phase of moving to cloud and back and forth. With that, join us in five years to see the result of this mega-bet between Ian and Dave. I'm Dave Nicholson with theCUBE, here at Supercomputing Conference 2022, day three of our coverage with my co-host Paul Gillin. Thanks again for joining us. Stay tuned, after this short break, we'll be back with more action. (lively music)

Published Date : Nov 17 2022

SUMMARY :

Welcome back to theCUBE's coverage What are we going to talk about? Let's dive right in. in the queue starts to drop, does it have to be of say the traditional HPC workflow, So is the intersection of Kubernetes And now a lot of CIOs in the to the training workloads. And what Trainium allows you What is the difference between, to be that kind of heavy to say like, "Hey, can you You're very polite. to control the workload, to what are you doing I mean, you have outposts. And whether you want it to be redundant that have this the services that you need. Often a move to cloud, to you to perform the workloads you need. Okay, so it makes a What kind of questions are you getting? the cost controls, to where you feel like, And in five years are you no And so I'd say, again, the not going to be talking of moving to cloud and back and forth.

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David Schmidt, Dell Technologies and Scott Clark, Intel | SuperComputing 22


 

(techno music intro) >> Welcome back to theCube's coverage of SuperComputing Conference 2022. We are here at day three covering the amazing events that are occurring here. I'm Dave Nicholson, with my co-host Paul Gillin. How's it goin', Paul? >> Fine, Dave. Winding down here, but still plenty of action. >> Interesting stuff. We got a full day of coverage, and we're having really, really interesting conversations. We sort of wrapped things up at Supercomputing 22 here in Dallas. I've got two very special guests with me, Scott from Intel and David from Dell, to talk about yeah supercomputing, but guess what? We've got some really cool stuff coming up after this whole thing wraps. So not all of the holiday gifts have been unwrapped yet, kids. Welcome gentlemen. >> Thanks so much for having us. >> Thanks for having us. >> So, let's start with you, David. First of all, explain the relationship in general between Dell and Intel. >> Sure, so obviously Intel's been an outstanding partner. We built some great solutions over the years. I think the market reflects that. Our customers tell us that. The feedback's strong. The products you see out here this week at Supercompute, you know, put that on display for everybody to see. And then as we think about AI in machine learning, there's so many different directions we need to go to help our customers deliver AI outcomes. Right, so we recognize that AI has kind of spread outside of just the confines of everything we've seen here this week. And now we've got really accessible AI use cases that we can explain to friends and family. We can talk about going into retail environments and how AI is being used to track inventory, to monitor traffic, et cetera. But really what that means to us as a bunch of hardware folks is we have to deliver the right platforms and the right designs for a variety of environments, both inside and outside the data center. And so if you look at our portfolio, we have some great products here this week, but we also have other platforms, like the XR4000, our shortest rack server ever that's designed to go into Edge environments, but is also built for those Edge AI use cases that supports GPUs. It supports AI on the CPU as well. And so there's a lot of really compelling platforms that we're starting to talk about, have already been talking about, and it's going to really enable our customers to deliver AI in a variety of ways. >> You mentioned AI on the CPU. Maybe this is a question for Scott. What does that mean, AI on the CPU? >> Well, as David was talking about, we're just seeing this explosion of different use cases. And some of those on the Edge, some of them in the Cloud, some of them on Prem. But within those individual deployments, there's often different ways that you can do AI, whether that's training or inference. And what we're seeing is a lot of times the memory locality matters quite a bit. You don't want to have to pay necessarily a cost going across the PCI express bus, especially with some of our newer products like the CPU Max series, where you can have a huge about of high bandwidth memory just sitting right on the CPU. Things that traditionally would have been accelerator only, can now live on a CPU, and that includes both on the inference side. We're seeing some really great things with images, where you might have a giant medical image that you need to be able to do extremely high resolution inference on or even text, where you might have a huge corpus of extremely sparse text that you need to be able to randomly sample very efficiently. >> So how are these needs influencing the evolution of Intel CPU architectures? >> So, we're talking to our customers. We're talking to our partners. This presents both an opportunity, but also a challenge with all of these different places that you can put these great products, as well as applications. And so we're very thoughtfully trying to go to the market, see where their needs are, and then meet those needs. This industry obviously has a lot of great players in it, and it's no longer the case that if you build it, they will come. So what we're doing is we're finding where are those choke points, how can we have that biggest difference? Sometimes there's generational leaps, and I know David can speak to this, can be huge from one system to the next just because everything's accelerated on the software side, the hardware side, and the platforms themselves. >> That's right, and we're really excited about that leap. If you take what Scott just described, we've been writing white papers, our team with Scott's team, we've been talking about those types of use cases using doing large image analysis and leveraging system memory, leveraging the CPU to do that, we've been talking about that for several generations now. Right, going back to Cascade Lake, going back to what we would call 14th generation power Edge. And so now as we prepare and continue to unveil, kind of we're in launch season, right, you and I were talking about how we're in launch season. As we continue to unveil and launch more products, the performance improvements are just going to be outstanding and we'll continue that evolution that Scott described. >> Yeah, I'd like to applaud Dell just for a moment for its restraint. Because I know you could've come in and taken all of the space in the convention center to show everything that you do. >> Would have loved to. >> In the HPC space. Now, worst kept secrets on earth at this point. Vying for number one place is the fact that there is a new Mission Impossible movie coming. And there's also new stuff coming from Intel. I know, I think allegedly we're getting close. What can you share with us on that front? And I appreciate it if you can't share a ton of specifics, but where are we going? David just alluded to it. >> Yeah, as David talked about, we've been working on some of these things for many years. And it's just, this momentum is continuing to build, both in respect to some of our hardware investments. We've unveiled some things both here, both on the CPU side and the accelerator side, but also on the software side. OneAPI is gathering more and more traction and the ecosystem is continuing to blossom. Some of our AI and HPC workloads, and the combination thereof, are becoming more and more viable, as well as displacing traditional approaches to some of these problems. And it's this type of thing where it's not linear. It all builds on itself. And we've seen some of these investments that we've made for a better half of a decade starting to bear fruit, but that's, it's not just a one time thing. It's just going to continue to roll out, and we're going to be seeing more and more of this. >> So I want to follow up on something that you mentioned. I don't know if you've ever heard that the Charlie Brown saying that sometimes the most discouraging thing can be to have immense potential. Because between Dell and Intel, you offer so many different versions of things from a fit for function perspective. As a practical matter, how do you work with customers, and maybe this is a question for you, David. How do you work with customers to figure out what the right fit is? >> I'll give you a great example. Just this week, customer conversations, and we can put it in terms of kilowatts to rack, right. How many kilowatts are you delivering at a rack level inside your data center? I've had an answer anywhere from five all the way up to 90. There's some that have been a bit higher that probably don't want to talk about those cases, kind of customers we're meeting with very privately. But the range is really, really large, right, and there's a variety of environments. Customers might be ready for liquid today. They may not be ready for it. They may want to maximize air cooling. Those are the conversations, and then of course it all maps back to the workloads they wish to enable. AI is an extremely overloaded term. We don't have enough time to talk about all the different things that tuck under that umbrella, but the workloads and the outcomes they wish to enable, we have the right solutions. And then we take it a step further by considering where they are today, where they need to go. And I just love that five to 90 example of not every customer has an identical cookie cutter environment, so we've got to have the right platforms, the right solutions, for the right workloads, for the right environments. >> So, I like to dive in on this power issue, to give people who are watching an idea. Because we say five kilowatts, 90 kilowatts, people are like, oh wow, hmm, what does that mean? 90 kilowatts is more than 100 horse power if you want to translate it over. It's a massive amount of power, so if you think of EV terms. You know, five kilowatts is about a hairdryer's around a kilowatt, 1,000 watts, right. But the point is, 90 kilowatts in a rack, that's insane. That's absolutely insane. The heat that that generates has got to be insane, and so it's important. >> Several houses in the size of a closet. >> Exactly, exactly. Yeah, in a rack I explain to people, you know, it's like a refrigerator. But, so in the arena of thermals, I mean is that something during the development of next gen architectures, is that something that's been taken into consideration? Or is it just a race to die size? >> Well, you definitely have to take thermals into account, as well as just the power of consumption themselves. I mean, people are looking at their total cost of ownership. They're looking at sustainability. And at the end of the day, they need to solve a problem. There's many paths up that mountain, and it's about choosing that right path. We've talked about this before, having extremely thoughtful partners, we're just not going to common-torily try every single solution. We're going to try to find the ones that fit that right mold for that customer. And we're seeing more and more people, excuse me, care about this, more and more people wanting to say, how do I do this in the most sustainable way? How do I do this in the most reliable way, given maybe different fluctuations in their power consumption or their power pricing? We're developing more software tools and obviously partnering with great partners to make sure we do this in the most thoughtful way possible. >> Intel put a lot of, made a big investment by buying Habana Labs for its acceleration technology. They're based in Israel. You're based on the west coast. How are you coordinating with them? How will the Habana technology work its way into more mainstream Intel products? And how would Dell integrate those into your servers? >> Good question. I guess I can kick this off. So Habana is part of the Intel family now. They've been integrated in. It's been a great journey with them, as some of their products have launched on AWS, and they've had some very good wins on MLPerf and things like that. I think it's about finding the right tool for the job, right. Not every problem is a nail, so you need more than just a hammer. And so we have the Xeon series, which is incredibly flexible, can do so many different things. It's what we've come to know and love. On the other end of the spectrum, we obviously have some of these more deep learning focused accelerators. And if that's your problem, then you can solve that problem in incredibly efficient ways. The accelerators themselves are somewhere in the middle, so you get that kind of Goldilocks zone of flexibility and power. And depending on your use case, depending on what you know your workloads are going to be day in and day out, one of these solutions might work better for you. A combination might work better for you. Hybrid compute starts to become really interesting. Maybe you have something that you need 24/7, but then you only need a burst to certain things. There's a lot of different options out there. >> The portfolio approach. >> Exactly. >> And then what I love about the work that Scott's team is doing, customers have told us this week in our meetings, they do not want to spend developer's time porting code from one stack to the next. They want that flexibility of choice. Everyone does. We want it in our lives, in our every day lives. They need that flexibility of choice, but they also, there's an opportunity cost when their developers have to choose to port some code over from one stack to another or spend time improving algorithms and doing things that actually generate, you know, meaningful outcomes for their business or their research. And so if they are, you know, desperately searching I would say for that solution and for help in that area, and that's what we're working to enable soon. >> And this is what I love about oneAPI, our software stack, it's open first, heterogeneous first. You can take SYCL code, it can run on competitor's hardware. It can run on Intel hardware. It's one of these things that you have to believe long term, the future is open. Wall gardens, the walls eventually crumble. And we're just trying to continue to invest in that ecosystem to make sure that the in-developer at the end of the day really gets what they need to do, which is solving their business problem, not tinkering with our drivers. >> Yeah, I actually saw an interesting announcement that I hadn't been tracking. I hadn't been tracking this area. Chiplets, and the idea of an open standard where competitors of Intel from a silicone perspective can have their chips integrated via a universal standard. And basically you had the top three silicone vendors saying, yeah, absolutely, let's work together. Cats and dogs. >> Exactly, but at the end of the day, it's whatever menagerie solves the problem. >> Right, right, exactly. And of course Dell can solve it from any angle. >> Yeah, we need strong partners to build the platforms to actually do it. At the end of the day, silicone without software is just sand. Sand with silicone is poorly written prose. But without an actual platform to put it on, it's nothing, it's a box that sits in the corner. >> David, you mentioned that 90% of power age servers now support GPUs. So how is this high-performing, the growth of high performance computing, the demand, influencing the evolution of your server architecture? >> Great question, a couple of ways. You know, I would say 90% of our platforms support GPUs. 100% of our platforms support AI use cases. And it goes back to the CPU compute stack. As we look at how we deliver different form factors for customers, we go back to that range, I said that power range this week of how do we enable the right air coolant solutions? How do we deliver the right liquid cooling solutions, so that wherever the customer is in their environment, and whatever footprint they have, we're ready to meet it? That's something you'll see as we go into kind of the second half of launch season and continue rolling out products. You're going to see some very compelling solutions, not just in air cooling, but liquid cooling as well. >> You want to be more specific? >> We can't unveil everything at Supercompute. We have a lot of great stuff coming up here in the next few months, so. >> It's kind of like being at a great restaurant when they offer you dessert, and you're like yeah, dessert would be great, but I just can't take anymore. >> It's a multi course meal. >> At this point. Well, as we wrap, I've got one more question for each of you. Same question for each of you. When you think about high performance computing, super computing, all of the things that you're doing in your partnership, driving artificial intelligence, at that tip of the spear, what kind of insights are you looking forward to us being able to gain from this technology? In other words, what cool thing, what do you think is cool out there from an AI perspective? What problem do you think we can solve in the near future? What problems would you like to solve? What gets you out of bed in the morning? Cause it's not the little, it's not the bits and the bobs and the speeds and the feats, it's what we're going to do with them, so what do you think, David? >> I'll give you an example. And I think, I saw some of my colleagues talk about this earlier in the week, but for me what we could do in the past two years to unable our customers in a quarantine pandemic environment, we were delivering platforms and solutions to help them do their jobs, help them carry on in their lives. And that's just one example, and if I were to map that forward, it's about enabling that human progress. And it's, you know, you ask a 20 year version of me 20 years ago, you know, if you could imagine some of these things, I don't know what kind of answer you would get. And so mapping forward next decade, next two decades, I can go back to that example of hey, we did great things in the past couple of years to enable our customers. Just imagine what we're going to be able to do going forward to enable that human progress. You know, there's great use cases, there's great image analysis. We talked about some. The images that Scott was referring to had to do with taking CAT scan images and being able to scan them for tumors and other things in the healthcare industry. That is stuff that feels good when you get out of bed in the morning, to know that you're enabling that type of progress. >> Scott, quick thoughts? >> Yeah, and I'll echo that. It's not one specific use case, but it's really this wave front of all of these use cases, from the very micro of developing the next drug to finding the next battery technology, all the way up to the macro of trying to have an impact on climate change or even the origins of the universe itself. All of these fields are seeing these massive gains, both from the software, the hardware, the platforms that we're bringing to bear to these problems. And at the end of the day, humanity is going to be fundamentally transformed by the computation that we're launching and working on today. >> Fantastic, fantastic. Thank you, gentlemen. You heard it hear first, Intel and Dell just committed to solving the secrets of the universe by New Years Eve 2023. >> Well, next Supercompute, let's give us a little time. >> The next Supercompute Convention. >> Yeah, next year. >> Yeah, SC 2023, we'll come back and see what problems have been solved. You heard it hear first on theCube, folks. By SC 23, Dell and Intel are going to reveal the secrets of the universe. From here, at SC 22, I'd like to thank you for joining our conversation. I'm Dave Nicholson, with my co-host Paul Gillin. Stay tuned to theCube's coverage of Supercomputing Conference 22. We'll be back after a short break. (techno music)

Published Date : Nov 17 2022

SUMMARY :

covering the amazing events Winding down here, but So not all of the holiday gifts First of all, explain the and the right designs for What does that mean, AI on the CPU? that you need to be able to and it's no longer the case leveraging the CPU to do that, all of the space in the convention center And I appreciate it if you and the ecosystem is something that you mentioned. And I just love that five to 90 example But the point is, 90 kilowatts to people, you know, And at the end of the day, You're based on the west coast. So Habana is part of the Intel family now. and for help in that area, in that ecosystem to make Chiplets, and the idea of an open standard Exactly, but at the end of the day, And of course Dell can that sits in the corner. the growth of high performance And it goes back to the CPU compute stack. in the next few months, so. when they offer you dessert, and the speeds and the feats, in the morning, to know And at the end of the day, of the universe by New Years Eve 2023. Well, next Supercompute, From here, at SC 22, I'd like to thank you

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Breaking Analysis: Snowflake caught in the storm clouds


 

>> From the CUBE Studios in Palo Alto in Boston, bringing you data driven insights from the Cube and ETR. This is Breaking Analysis with Dave Vellante. >> A better than expected earnings report in late August got people excited about Snowflake again, but the negative sentiment in the market is weighed heavily on virtually all growth tech stocks and Snowflake is no exception. As we've stressed many times the company's management is on a long term mission to dramatically simplify the way organizations use data. Snowflake is tapping into a multi hundred billion dollar total available market and continues to grow at a rapid pace. In our view, Snowflake is embarking on its third major wave of innovation data apps, while its first and second waves are still bearing significant fruit. Now for short term traders focused on the next 90 or 180 days, that probably doesn't matter. But those taking a longer view are asking, "Should we still be optimistic about the future of this high flyer or is it just another over hyped tech play?" Hello and welcome to this week's Wiki Bond Cube Insights powered by ETR. Snowflake's Quarter just ended. And in this breaking analysis we take a look at the most recent survey data from ETR to see what clues and nuggets we can extract to predict the near term future in the long term outlook for Snowflake which is going to announce its earnings at the end of this month. Okay, so you know the story. If you've been investor in Snowflake this year, it's been painful. We said at IPO, "If you really want to own this stock on day one, just hold your nose and buy it." But like most IPOs we said there will be likely a better entry point in the future, and not surprisingly that's been the case. Snowflake IPOed a price of 120, which you couldn't touch on day one unless you got into a friends and family Delio. And if you did, you're still up 5% or so. So congratulations. But at one point last year you were up well over 200%. That's been the nature of this volatile stock, and I certainly can't help you with the timing of the market. But longer term Snowflake is targeting 10 billion in revenue for fiscal year 2028. A big number. Is it achievable? Is it big enough? Tell you what, let's come back to that. Now shorter term, our expert trader and breaking analysis contributor Chip Simonton said he got out of the stock a while ago after having taken a shot at what turned out to be a bear market rally. He pointed out that the stock had been bouncing around the 150 level for the last few months and broke that to the downside last Friday. So he'd expect 150 is where the stock is going to find resistance on the way back up, but there's no sign of support right now. He said maybe at 120, which was the July low and of course the IPO price that we just talked about. Now, perhaps earnings will be a catalyst, when Snowflake announces on November 30th, but until the mentality toward growth tech changes, nothing's likely to change dramatically according to Simonton. So now that we have that out of the way, let's take a look at the spending data for Snowflake in the ETR survey. Here's a chart that shows the time series breakdown of snowflake's net score going back to the October, 2021 survey. Now at that time, Snowflake's net score stood at a robust 77%. And remember, net score is a measure of spending velocity. It's a proprietary network, and ETR derives it from a quarterly survey of IT buyers and asks the respondents, "Are you adopting the platform new? Are you spending 6% or more? Is you're spending flat? Is you're spending down 6% or worse? Or are you leaving the platform decommissioning?" You subtract the percent of customers that are spending less or churning from those that are spending more and adopting or adopting and you get a net score. And that's expressed as a percentage of customers responding. In this chart we show Snowflake's in out of the total survey which ranges... The total survey ranges between 1,200 and 1,400 each quarter. And the very last column... Oh sorry, very last row, we show the number of Snowflake respondents that are coming in the survey from the Fortune 500 and the Global 2000. Those are two very important Snowflake constituencies. Now what this data tells us is that Snowflake exited 2021 with very strong momentum in a net score of 82%, which is off the charts and it was actually accelerating from the previous survey. Now by April that sentiment had flipped and Snowflake came down to earth with a 68% net score. Still highly elevated relative to its peers, but meaningfully down. Why was that? Because we saw a drop in new ads and an increase in flat spend. Then into the July and most recent October surveys, you saw a significant drop in the percentage of customers that were spending more. Now, notably, the percentage of customers who are contemplating adding the platform is actually staying pretty strong, but it is off a bit this past survey. And combined with a slight uptick in planned churn, net score is now down to 60%. That uptick from 0% and 1% and then 3%, it's still small, but that net score at 60% is still 20 percentage points higher than our highly elevated benchmark of 40% as you recall from listening to earlier breaking analysis. That 40% range is we consider a milestone. Anything above that is actually quite strong. But again, Snowflake is down and coming back to churn, while 3% churn is very low, in previous quarters we've seen Snowflake 0% or 1% decommissions. Now the last thing to note in this chart is the meaningful uptick in survey respondents that are citing, they're using the Snowflake platform. That's up to 212 in the survey. So look, it's hard to imagine that Snowflake doesn't feel the softening in the market like everyone else. Snowflake is guiding for around 60% growth in product revenue against the tough compare from a year ago with a 2% operating margin. So like every company, the reaction of the street is going to come down to how accurate or conservative the guide is from their CFO. Now, earlier this year, Snowflake acquired a company called Streamlit for around $800 million. Streamlit is an open source Python library and it makes it easier to build data apps with machine learning, obviously a huge trend. And like Snowflake, generally its focus is on simplifying the complex, in this case making data science easier to integrate into data apps that business people can use. So we were excited this summer in the July ETR survey to see that they added some nice data and pick on Streamlit, which we're showing here in comparison to Snowflake's core business on the left hand side. That's the data warehousing, the Streamlit pieces on the right hand side. And we show again net score over time from the previous survey for Snowflake's core database and data warehouse offering again on the left as compared to a Streamlit on the right. Snowflake's core product had 194 responses in the October, 22 survey, Streamlit had an end of 73, which is up from 52 in the July survey. So significant uptick of people responding that they're doing business in adopting Streamlit. That was pretty impressive to us. And it's hard to see, but the net scores stayed pretty constant for Streamlit at 51%. It was 52% I think in the previous quarter, well over that magic 40% mark. But when you blend it with Snowflake, it does sort of bring things down a little bit. Now there are two key points here. One is that the acquisition seems to have gained exposure right out of the gate as evidenced by the large number of responses. And two, the spending momentum. Again while it's lower than Snowflake overall, and when you blend it with Snowflake it does pull it down, it's very healthy and steady. Now let's do a little pure comparison with some of our favorite names in this space. This chart shows net score or spending velocity in the Y-axis, an overlap or presence, pervasiveness if you will, in the data set on the X-axis. That red dotted line again is that 40% highly elevated net score that we like to talk about. And that table inserted informs us as to how the companies are plotted, where the dots set up, the net score, the ins. And we're comparing a number of database players, although just a caution, Oracle includes all of Oracle including its apps. But we just put it in there for reference because it is the leader in database. Right off the bat, Snowflake jumps out with a net score of 64%. The 60% from the earlier chart, again included Streamlit. So you can see its core database, data warehouse business actually is higher than the total company average that we showed you before 'cause the Streamlit is blended in. So when you separate it out, Streamlit is right on top of data bricks. Isn't that ironic? Only Snowflake and Databricks in this selection of names are above the 40% level. You see Mongo and Couchbase, they know they're solid and Teradata cloud actually showing pretty well compared to some of the earlier survey results. Now let's isolate on the database data platform sector and see how that shapes up. And for this analysis, same XY dimensions, we've added the big giants, AWS and Microsoft and Google. And notice that those three plus Snowflake are just at or above the 40% line. Snowflake continues to lead by a significant margin in spending momentum and it keeps creeping to the right. That's that end that we talked about earlier. Now here's an interesting tidbit. Snowflake is often asked, and I've asked them myself many times, "How are you faring relative to AWS, Microsoft and Google, these big whales with Redshift and Synapse and Big Query?" And Snowflake has been telling folks that 80% of its business comes from AWS. And when Microsoft heard that, they said, "Whoa, wait a minute, Snowflake, let's partner up." 'Cause Microsoft is smart, and they understand that the market is enormous. And if they could do better with Snowflake, one, they may steal some business from AWS. And two, even if Snowflake is winning against some of the Microsoft database products, if it wins on Azure, Microsoft is going to sell more compute and more storage, more AI tools, more other stuff to these customers. Now AWS is really aggressive from a partnering standpoint with Snowflake. They're openly negotiating, not openly, but they're negotiating better prices. They're realizing that when it comes to data, the cheaper that you make the offering, the more people are going to consume. At scale economies and operating leverage are really powerful things at volume that kick in. Now Microsoft, they're coming along, they obviously get it, but Google is seemingly resistant to that type of go to market partnership. Rather than lean into Snowflake as a great partner Google's field force is kind of fighting fashion. Google itself at Cloud next heavily messaged what they call the open data cloud, which is a direct rip off of Snowflake. So what can we say about Google? They continue to be kind of behind the curve when it comes to go to market. Now just a brief aside on the competitive posture. I've seen Slootman, Frank Slootman, CEO of Snowflake in action with his prior companies and how he depositioned the competition. At Data Domain, he eviscerated a company called Avamar with their, what he called their expensive and slow post process architecture. I think he actually called it garbage, if I recall at one conference I heard him speak at. And that sort of destroyed BMC when he was at ServiceNow, kind of positioning them as the equivalent of the department of motor vehicles. And so it's interesting to hear how Snowflake openly talks about the data platforms of AWS, Microsoft, Google, and data bricks. I'll give you this sort of short bumper sticker. Redshift is just an on-prem database that AWS morphed to the cloud, which by the way is kind of true. They actually did a brilliant job of it, but it's basically a fact. Microsoft Excel, a collection of legacy databases, which also kind of morphed to run in the cloud. And even Big Query, which is considered cloud native by many if not most, is being positioned by Snowflake as originally an on-prem database to support Google's ad business, maybe. And data bricks is for those people smart enough to get it to Berkeley that love complexity. And now Snowflake doesn't, they don't mention Berkeley as far as I know. That's my addition. But you get the point. And the interesting thing about Databricks and Snowflake is a while ago in the cube I said that there was a new workload type emerging around data where you have AWS cloud, Snowflake obviously for the cloud database and Databricks data for the data science and EML, you bring those things together and there's this new workload emerging that's going to be very powerful in the future. And it's interesting to see now the aspirations of all three of these platforms are colliding. That's quite a dynamic, especially when you see both Snowflake and Databricks putting venture money and getting their hooks into the loyalties of the same companies like DBT labs and Calibra. Anyway, Snowflake's posture is that we are the pioneer in cloud native data warehouse, data sharing and now data apps. And our platform is designed for business people that want simplicity. The other guys, yes, they're formidable, but we Snowflake have an architectural lead and of course we run in multiple clouds. So it's pretty strong positioning or depositioning, you have to admit. Now I'm not sure I agree with the big query knockoffs completely. I think that's a bit of a stretch, but snowflake, as we see in the ETR survey data is winning. So in thinking about the longer term future, let's talk about what's different with Snowflake, where it's headed and what the opportunities are for the company. Snowflake put itself on the map by focusing on simplifying data analytics. What's interesting about that is the company's founders are as you probably know from Oracle. And rather than focusing on transactional data, which is Oracle's sweet spot, the stuff they worked on when they were at Oracle, the founder said, "We're going to go somewhere else. We're going to attack the data warehousing problem and the data analytics problem." And they completely re-imagined the database and how it could be applied to solve those challenges and reimagine what was possible if you had virtually unlimited compute and storage capacity. And of course Snowflake became famous for separating the compute from storage and being able to completely shut down compute so you didn't have to pay for it when you're not using it. And the ability to have multiple clusters hit the same data without making endless copies and a consumption/cloud pricing model. And then of course everyone on the planet realized, "Wow, that's a pretty good idea." Every venture capitalist in Silicon Valley has been funding companies to copy that move. And that today has pretty much become mainstream in table stakes. But I would argue that Snowflake not only had the lead, but when you look at how others are approaching this problem, it's not necessarily as clean and as elegant. Some of the startups, the early startups I think get it and maybe had an advantage of starting later, which can be a disadvantage too. But AWS is a good example of what I'm saying here. Is its version of separating compute from storage was an afterthought and it's good, it's... Given what they had it was actually quite clever and customers like it, but it's more of a, "Okay, we're going to tier to storage to lower cost, we're going to sort of dial down the compute not completely, we're not going to shut it off, we're going to minimize the compute required." It's really not true as separation is like for instance Snowflake has. But having said that, we're talking about competitors with lots of resources and cohort offerings. And so I don't want to make this necessarily all about the product, but all things being equal architecture matters, okay? So that's the cloud S-curve, the first one we're showing. Snowflake's still on that S-curve, and in and of itself it's got legs, but it's not what's going to power the company to 10 billion. The next S-curve we denote is the multi-cloud in the middle. And now while 80% of Snowflake's revenue is AWS, Microsoft is ramping up and Google, well, we'll see. But the interesting part of that curve is data sharing, and this idea of data clean rooms. I mean it really should be called the data sharing curve, but I have my reasons for calling it multi-cloud. And this is all about network effects and data gravity, and you're seeing this play out today, especially in industries like financial services and healthcare and government that are highly regulated verticals where folks are super paranoid about compliance. There not going to share data if they're going to get sued for it, if they're going to be in the front page of the Wall Street Journal for some kind of privacy breach. And what Snowflake has done is said, "Put all the data in our cloud." Now, of course now that triggers a lot of people because it's a walled garden, okay? It is. That's the trade off. It's not the Wild West, it's not Windows, it's Mac, it's more controlled. But the idea is that as different parts of the organization or even partners begin to share data that they need, it's got to be governed, it's got to be secure, it's got to be compliant, it's got to be trusted. So Snowflake introduced the idea of, they call these things stable edges. I think that's the term that they use. And they track a metric around stable edges. And so a stable edge, or think of it as a persistent edge is an ongoing relationship between two parties that last for some period of time, more than a month. It's not just a one shot deal, one a done type of, "Oh guys shared it for a day, done." It sent you an FTP, it's done. No, it's got to have trajectory over time. Four weeks or six weeks or some period of time that's meaningful. And that metric is growing. Now I think sort of a different metric that they track. I think around 20% of Snowflake customers are actively sharing data today and then they track the number of those edge relationships that exist. So that's something that's unique. Because again, most data sharing is all about making copies of data. That's great for storage companies, it's bad for auditors, and it's bad for compliance officers. And that trend is just starting out, that middle S-curve, it's going to kind of hit the base of that steep part of the S-curve and it's going to have legs through this decade we think. And then finally the third wave that we show here is what we call super cloud. That's why I called it multi-cloud before, so it could invoke super cloud. The idea that you've built a PAS layer that is purpose built for a specific objective, and in this case it's building data apps that are cloud native, shareable and governed. And is a long-term trend that's going to take some time to develop. I mean, application development platforms can take five to 10 years to mature and gain significant adoption, but this one's unique. This is a critical play for Snowflake. If it's going to compete with the big cloud players, it has to have an app development framework like Snowpark. It has to accommodate new data types like transactional data. That's why it announced this thing called UniStore last June, Snowflake a summit. And the pattern that's forming here is Snowflake is building layer upon layer with its architecture at the core. It's not currently anyway, it's not going out and saying, "All right, we're going to buy a company that's got to another billion dollars in revenue and that's how we're going to get to 10 billion." So it's not buying its way into new markets through revenue. It's actually buying smaller companies that can complement Snowflake and that it can turn into revenue for growth that fit in to the data cloud. Now as to the 10 billion by fiscal year 28, is that achievable? That's the question. Yeah, I think so. Would the momentum resources go to market product and management prowess that Snowflake has? Yes, it's definitely achievable. And one could argue to $10 billion is too conservative. Indeed, Snowflake CFO, Mike Scarpelli will fully admit his forecaster built on existing offerings. He's not including revenue as I understand it from all the new stuff that's in the pipeline because he doesn't know what it's going to look like. He doesn't know what the adoption is going to look like. He doesn't have data on that adoption, not just yet anyway. And now of course things can change quite dramatically. It's possible that is forecast for existing businesses don't materialize or competition picks them off or a company like Databricks actually is able in the longer term replicate the functionality of Snowflake with open source technologies, which would be a very competitive source of innovation. But in our view, there's plenty of room for growth, the market is enormous and the real key is, can and will Snowflake deliver on the promises of simplifying data? Of course we've heard this before from data warehouse, the data mars and data legs and master data management and ETLs and data movers and data copiers and Hadoop and a raft of technologies that have not lived up to expectations. And we've also, by the way, seen some tremendous successes in the software business with the likes of ServiceNow and Salesforce. So will Snowflake be the next great software name and hit that 10 billion magic mark? I think so. Let's reconnect in 2028 and see. Okay, we'll leave it there today. I want to thank Chip Simonton for his input to today's episode. Thanks to Alex Myerson who's on production and manages the podcast. Ken Schiffman as well. Kristin Martin and Cheryl Knight help get the word out on social media and in our newsletters. And Rob Hove is our Editor in Chief over at Silicon Angle. He does some great editing for us. Check it out for all the news. Remember all these episodes are available as podcasts. Wherever you listen, just search Breaking Analysis podcast. I publish each week on wikibon.com and siliconangle.com. Or you can email me to get in touch David.vallante@siliconangle.com. DM me @dvellante or comment on our LinkedIn post. And please do check out etr.ai, they've got the best survey data in the enterprise tech business. This is Dave Vellante for the CUBE Insights, powered by ETR. Thanks for watching, thanks for listening and we'll see you next time on breaking analysis. (upbeat music)

Published Date : Nov 10 2022

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Drew Nielsen, Teleport | KubeCon + CloudNativeCon NA 2022


 

>>Good afternoon, friends. My name is Savannah Peterson here in the Cube Studios live from Detroit, Michigan, where we're at Cuban and Cloud Native Foundation, Cloud Native Con all week. Our last interview of the day served me a real treat and one that I wasn't expecting. It turns out that I am in the presence of two caddies. It's a literal episode of Caddy Shack up here on Cube. John Furrier. I don't think the audience knows that you were a caddy. Tell us about your caddy days. >>I used to caddy when I was a kid at the local country club every weekend. This is amazing. Double loops every weekend. Make some bang, two bags on each shoulder. Caddying for the members where you're going. Now I'm >>On show. Just, just really impressive >>Now. Now I'm caddying for the cube where I caddy all this great content out to the audience. >>He's carrying the story of emerging brands and established companies on their cloud journey. I love it. John, well played. I don't wanna waste any more of this really wonderful individual's time, but since we now have a new trend of talking about everyone's Twitter handle here on the cube, this may be my favorite one of the day, if not Q4 so far. Drew, not reply. AKA Drew ne Drew Nielsen, excuse me, there is here with us from Teleport. Drew, thanks so much for being here. >>Oh, thanks for having me. It's great to be here. >>And so you were a caddy on a whole different level. Can you tell us >>About that? Yeah, so I was in university and I got tired after two years and didn't have a car in LA and met a pro golfer at a golf course and took two years off and traveled around caddying for him and tried to get 'em through Q School. >>This is, this is fantastic. So if you're in school and your parents are telling you to continue going to school, know that you can drop out and be a caddy and still be a very successful television personality. Like both of the gentlemen at some point. >>Well, I never said my parents like >>That decision, but we'll keep our day jobs. Yeah, exactly. And one of them is Cloud Native Security. The hottest topic here at the show. Yep. I want to get into it. You guys are doing some really cool things. Are we? We hear Zero Trust, you know, ransomware and we even, I even talked with the CEO of Dockets morning about container security issues. Sure. There's a lot going on. So you guys are in the middle of teleport. You guys have a unique solution. Tell us what you guys got going on. What do you guys do? What's the solution and what's the problem you solve? >>So Teleport is the first and only identity native infrastructure access solution in the market. So breaking that down, what that really means is identity native being the combination of secret list, getting rid of passwords, Pam Vaults, Key Vaults, Yeah. Passwords written down. Basically the number one source of breach. And 50 to 80% of breaches, depending on whose numbers you want to believe are how organizations get hacked. >>But it's not password 1 23 isn't protecting >>Cisco >>Right >>Now. Well, if you think about when you're securing infrastructure and the second component being zero trust, which assumes the network is completely insecure, right? But everything is validated. Resource to resource security is validated, You know, it assumes work from anywhere. It assumes the security comes back to that resource. And we take the combination of those two into identity, native access where we cryptographically ev, validate identity, but more importantly, we make an absolutely frictionless experience. So engineers can access infrastructure from anywhere at any time. >>I'm just flashing on my roommates, checking their little code, changing Bob login, you know, dongle essentially, and how frustrating that always was. I mean, talk about interrupting workflow was something that's obviously necessary, but >>Well, I mean, talk about frustration if I'm an engineer. Yeah, absolutely. You know, back in the day when you had these three tier monolithic applications, it was kind of simple. But now as you've got modern application development environments Yeah, multi-cloud, hybrid cloud, whatever marketing term around how you talk about this, expanding sort of disparate infrastructure. Engineers are sitting there going from system to system to machine to database to application. I mean, not even a conversation on Kubernetes yet. Yeah. And it's just, you know, every time you pull an engineer or a developer to go to a vault to pull something out, you're pulling them out for 10 minutes. Now, applications today have hundreds of systems, hundreds of microservices. I mean 30 of these a day and nine minutes, 270 minutes times 60. And they also >>Do the math. Well, there's not only that, there's also the breach from manual error. I forgot to change the password. What is that password? I left it open, I left it on >>Cognitive load. >>I mean, it's the manual piece. But even think about it, TR security has to be transparent and engineers are really smart people. And I've talked to a number of organizations who are like, yeah, we've tried to implement security solutions and they fail. Why? They're too disruptive. They're not transparent. And engineers will work their way around them. They'll write it down, they'll do a workaround, they'll backdoor it something. >>All right. So talk about how it works. But I, I mean, I'm getting the big picture here. I love this. Breaking down the silos, making engineers lives easier, more productive. Clearly the theme, everyone they want, they be gonna need. Whoever does that will win it all. How's it work? I mean, you deploying something, is it code, is it in line? It's, >>It's two binaries that you download and really it starts with the core being the identity native access proxy. Okay. So that proxy, I mean, if you look at like the zero trust principles, it all starts with a proxy. Everything connects into that proxy where all the access is gated, it's validated. And you know, from there we have an authorization engine. So we will be the single source of truth for all access across your entire infrastructure. So we bring machines, engineers, databases, applications, Kubernetes, Linux, Windows, we don't care. And we basically take that into a single architecture and single access platform that essentially secures your entire infrastructure. But more importantly, you can do audit. So for all of the organizations that are dealing with FedRAMP, pci, hipaa, we have a complete audit trail down to a YouTube style playback. >>Oh, interesting. We're we're California and ccpa. >>Oh, gdpr. >>Yeah, exactly. It, it, it's, it's a whole shebang. So I, I love, and John, maybe you've heard this term a lot more than I have, but identity native is relatively new to me as as a term. And I suspect you have a very distinct way of defining identity. How do you guys define identity internally? >>So identity is something that is cryptographically validated. It is something you have. So it's not enough. If you look at, you know, credentials today, everyone's like, Oh, I log into my computer, but that's my identity. No, it's not. Right. Those are attributes. Those are something that is secret for a period of time until you write it down. But I can't change my fingerprint. Right. And now I >>Was just >>Thinking of, well no, perfect case in point with touch ID on your meth there. Yeah. It's like when we deliver that cryptographically validated identity, we use these secure modules in like modern laptops or servers. Yeah. To store that identity so that even if you're sitting in front of your computer, you can't get to it. But more importantly, if somebody were to take that and try to be you and try to log in with your fingerprint, it's >>Not, I'm not gonna lie, I love the apple finger thing, you know, it's like, you know, space recognition, like it's really awesome. >>It save me a lot of time. I mean, even when you go through customs and they do the face scan now it actually knows who you are, which is pretty wild in the last time you wanna provide ones. But it just shifted over like maybe three months ago. Well, >>As long as no one chops your finger off like they do in the James Bond movies. >>I mean, we try and keep it a light and fluffy here on the queue, but you know, do a finger teams, we can talk about that >>Too. >>Gabby, I was thinking more minority report, >>But you >>Knows that's exactly what I, what I think of >>Hit that one outta bounds. So I gotta ask, because you said you're targeting engineers, not IT departments. What's, is that, because I in your mind it is now the engineers or what's the, is always the solution more >>Targeted? Well, if you really look at who's dealing with infrastructure on a day-to-day basis, those are DevOps individuals. Those are infrastructure teams, Those are site reliability engineering. And when it, they're the ones who are not only managing the infrastructure, but they're also dealing with the code on it and everything else. And for us, that is who is our primary customer and that's who's doing >>It. What's the biggest problem that you're solving in this use case? Because you guys are nailing it. What's the problem that your identity native solution solves? >>You know, right out of the backs we remove the number one source of breach. And that is taking passwords, secrets and, and keys off the board. That deals with most of the problem right there. But there are really two problems that organizations face. One is scaling. So as you scale, you get more secrets, you get more keys, you get all these things that is all increasing your attack vector in real time. Oh >>Yeah. Across teams locations. I can't even >>Take your pick. Yeah, it's across clouds, right? Any of it >>On-prem doesn't. >>Yeah. Any of it. We, and we allow you to scale, but do it securely and the security is transparent and your engineers will absolutely love it. What's the most important thing about this product Engineers. Absolutely. >>What are they saying? What are some of those examples? Anecdotally, pull boats out from engineering. >>You're too, we should have invent, we should have invented this ourselves. Or you know, we have run into a lot of customers who have tried to home brew this and they're like, you know, we spend an in nor not of hours on it >>And IT or they got legacy from like Microsoft or other solutions. >>Sure, yeah. Any, but a lot of 'em is just like, I wish I had done it myself. Or you know, this is what security should be. >>It makes so much sense and it gives that the team such a peace of mind. I mean, you never know when a breach is gonna come, especially >>It's peace of mind. But I think for engineers, a lot of times it deals with the security problem. Yeah. Takes it off the table so they can do their jobs. Yeah. With zero friction. Yeah. And you know, it's all about speed. It's all about velocity. You know, go fast, go fast, go fast. And that's what we enable >>Some of the benefits to them is they get to save time, focus more on, on task that they need to work on. >>Exactly. >>And get the >>Job done. And on top of it, they answer the audit and compliance mail every time it comes. >>Yeah. Why are people huge? Honestly, why are people doing this? Because, I mean, identity is just such an hard nut to crack. Everyone's got their silos, Vendors having clouds have 'em. Identity is the most fragmented thing on >>The planet. And it has been fragmented ever since my first RSA conference. >>I know. So will we ever get this do over? Is there a driver? Is there a market force? Is this the time? >>I think the move to modern applications and to multi-cloud is driving this because as those application stacks get more verticalized, you just, you cannot deal with the productivity >>Here. And of course the next big thing is super cloud and that's coming fast. Savannah, you know, You know that's Rocket. >>John is gonna be the thought leader and keyword leader of the word super cloud. >>Super Cloud is enabling super services as the cloud cast. Brian Gracely pointed out on his Sunday podcast of which if that happens, Super Cloud will enable super apps in a new architectural >>List. Please don't, and it'll be super, just don't. >>Okay. Right. So what are you guys up to next? What's the big hot spot for the company? What are you guys doing? What are you guys, What's the idea guys hiring? You put the plug in. >>You know, right now we are focused on delivering the best identity, native access platform that we can. And we will continue to support our customers that want to use Kubernetes, that want to use any different type of infrastructure. Whether that's Linux, Windows applications or databases. Wherever they are. >>Are, are your customers all of a similar DNA or are you >>No, they're all over the map. They range everything from tech companies to financial services to, you know, fractional property. >>You seem like someone everyone would need. >>Absolutely. >>And I'm not just saying that to be a really clean endorsement from the Cube, but >>If you were doing DevOps Yeah. And any type of forward-leaning shift, left engineering, you need us because we are basically making security as code a reality across your entire infrastructure. >>Love this. What about the team dna? Are you in a scale growth stage right now? What's going on? Absolutely. Sounds I was gonna say, but I feel like you would have >>To be. Yeah, we're doing, we're, we have a very positive outlook and you know, even though the economic time is what it is, we're doing very well meeting. >>How's the location? Where's the location of the headquarters now? With remote work is pretty much virtual. >>Probably. We're based in downtown Oakland, California. >>Woohoo. Bay area representing on this stage right now. >>Nice. Yeah, we have a beautiful office right in downtown Oakland and yeah, it's been great. Awesome. >>Love that. And are you hiring right now? I bet people might be. I feel like some of our cube watchers are here waiting to figure out their next big play. So love to hear that. Absolutely love to hear that. Besides Drew, not reply, if people want to join your team or say hello to you and tell you how brilliant you looked up here, or ask about your caddy days and maybe venture a guest to who that golfer may have been that you were CAD Inc. For, what are the best ways for them to get in touch with you? >>You can find me on LinkedIn. >>Great. Fantastic. John, anything else >>From you? Yeah, I mean, I just think security is paramount. This is just another example of where the innovation has to kind of break through without good identity, everything could cripple. Then you start getting into the silos and you can start getting into, you know, tracking it. You got error user errors, you got, you know, one of the biggest security risks. People just leave systems open, they don't even know it's there. So like, I mean this is just, just identity is the critical linchpin to, to solve for in security to me. And that's totally >>Agree. We even have a lot of customers who use us just to access basic cloud consoles. Yeah. >>So I was actually just gonna drive there a little bit because I think that, I'm curious, it feels like a solution for obviously complex systems and stacks, but given the utility and what sounds like an extreme ease of use, I would imagine people use this for day-to-day stuff within their, >>We have customers who use it to access their AWS consoles. We have customers who use it to access Grafana dashboards. You know, for, since we're sitting here at coupon accessing a Lens Rancher, all of the amazing DevOps tools that are out there. >>Well, I mean true. I mean, you think about all the reasons why people don't adopt this new federated approach or is because the IT guys did it and the world we're moving into, the developers are in charge. And so we're seeing the trend where developers are taking the DevOps and the data and the security teams are now starting to reset the guardrails. What's your >>Reaction to that? Well, you know, I would say that >>Over the top, >>Well I would say that you know, your DevOps teams and your infrastructure teams and your engineers, they are the new king makers. Yeah. Straight up. Full stop. >>You heard it first folks. >>And that's >>A headline right >>There. That is a headline. I mean, they are the new king makers and, but they are being forced to do it as securely as possible. And our job is really to make that as easy and as frictionless as possible. >>Awesome. >>And it sounds like you're absolutely nailing it. Drew, thank you so much for being on the show. Thanks for having today. This has been an absolute pleasure, John, as usual a joy. And thank all of you for tuning in to the Cube Live here at CU Con from Detroit, Michigan. We look forward to catching you for day two tomorrow.

Published Date : Oct 27 2022

SUMMARY :

I don't think the audience knows that you were a caddy. the members where you're going. Just, just really impressive He's carrying the story of emerging brands and established companies on It's great to be here. And so you were a caddy on a whole different level. Yeah, so I was in university and I got tired after two years and didn't have to school, know that you can drop out and be a caddy and still be a very successful television personality. What's the solution and what's the problem you solve? And 50 to 80% of breaches, depending on whose numbers you want to believe are how organizations It assumes the security comes back to that resource. you know, dongle essentially, and how frustrating that always was. You know, back in the day when you had these three tier I forgot to change I mean, it's the manual piece. I mean, you deploying something, is it code, is it in line? And you know, from there we have an authorization engine. We're we're California and ccpa. And I suspect you have a very distinct way of that is secret for a period of time until you write it down. try to be you and try to log in with your fingerprint, it's Not, I'm not gonna lie, I love the apple finger thing, you know, it's like, you know, space recognition, I mean, even when you go through customs and they do the face scan now So I gotta ask, because you said you're targeting Well, if you really look at who's dealing with infrastructure on a day-to-day basis, those are DevOps individuals. Because you guys are nailing it. So as you scale, you get more secrets, you get more keys, I can't even Take your pick. We, and we allow you to scale, but do it securely What are they saying? they're like, you know, we spend an in nor not of hours on it Or you know, you never know when a breach is gonna come, especially And you know, it's all about speed. And on top of it, they answer the audit and compliance mail every time it comes. Identity is the most fragmented thing on And it has been fragmented ever since my first RSA conference. I know. Savannah, you know, Super Cloud is enabling super services as the cloud cast. So what are you guys up to next? And we will continue to support our customers that want to use Kubernetes, you know, fractional property. If you were doing DevOps Yeah. Sounds I was gonna say, but I feel like you would have Yeah, we're doing, we're, we have a very positive outlook and you know, How's the location? We're based in downtown Oakland, California. Bay area representing on this stage right now. it's been great. And are you hiring right now? John, anything else Then you start getting into the silos and you can start getting into, you know, tracking it. We even have a lot of customers who use us just to access basic cloud consoles. a Lens Rancher, all of the amazing DevOps tools that are out there. I mean, you think about all the reasons why people don't adopt this Well I would say that you know, your DevOps teams and your infrastructure teams and your engineers, I mean, they are the new king makers and, but they are being forced to We look forward to catching you for day

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KubeCon Preview, John Furrier, theCUBE & Savannah Peterson, theCUBE | KubeCon+Cloudnative22


 

foreign [Music] my name is Savannah Peterson and I am very excited to be coming to you today from the cube in Palo Alto we're going to be talking about kubecon giving a little preview of the hype and what you might be able to expect in Detroit with the one and only co-founder and CEO of the cube and siliconangle John ferriere John hello how are you today thanks for hosting and doing the preview with me my goodness a pleasure I we got acquainted this time last year how do you think the ecosystem has changed are you excited well first of all I missed kubecon Valencia because I had covid I was so excited to be there this big trip plan and then couldn't make it but so much has gone on I mean we've been at every kubecon the cube was there at the beginning when openstack was still going on kubernetes just started came out of Google we were there having beers with Lou Tucker and a bunch of The Luminaries when it all kind of came together and then watch it year by year progress through and how it's changed the industry and mainly how open source has been really the wave behind it combining with the Linux foundation and then cncf and then open source movement and good kubernetes has been amazing and under it all containers has been the real driver and all this so you know Docker containers Docker was a well-funded company they had to Pivot and were restructured now they're pure open source so containers have gone Supernova on top of that kubernetes and with that's a complete ecosystem of opportunity to create the next operating system in in software development so to me kubecon is at the center of software software 2030 what do you want to call it super cloud it's that it's really action it's not where the old school is it's where the new school is excellent so what has you most excited this year what's the biggest change from this time last year and now well two things I'm looking at this year uh carefully both from an editorial lens and also from a sponsorship lenses where is the funding going on the sponsorships because again a very diverse ecosystem of Builders but also vendors so I'm going to see how that Dynamics going on but also on the software side a lot of white space going on in the stack or in the map if you will you know the run times you've got observability you got a lot of competition maybe projects might be growing some Rising some falling maybe merge together I'm going to see how that but there's a lot of white spaces developing so I'm curious to see what's new on that area and then service meshes is a big deal this year so I'm looking for what's going on so it's been kind of a I won't say cold war but kind of like uh you know where is this going to go and because it's a super important part of of the of the orchestration and managing containers and so be very interested to see how service mesh does istio and other versions out there have been around for a while so that and also the other controversy is the number of stars on GitHub a project may have so sometimes that carries a lot of weight but we're going to look at which ones are rising which ones are falling again um which ones are getting the most votes by the developers vote with their code yeah absolutely well we did definitely miss you down in Los Angeles but it will be great to be in Detroit what has you most excited do you think that we're going to see the number of people in person that we have in the past I know you've seen it since the beginning so I think this year is going to be explosive from that psychology angle because I think it was really weird because La was on they were a bold to make that move we're all there is first conference back it was a lot a lot of like badges don't touch me only handshakes fist pumps but it was at the beginning of the covid second wave right so it was kind of still not yet released where everyone's was not worried about it so I think it's in the past year in the past eight months I mean I've been places with no masks people have no masks Vegas other places so I think it's going to be a year where it will be a lot more people in person because the growth and the opportunities are so big it's going to drive a lot of people in person just like Amazon reinvent those yeah absolutely and as the most important and prominent event in the kubernetes space I think everyone's very excited to to get back together when we think about this space do you think there that anyone's the clear winner yet or do you think it's still a bit of a open territory in terms of the companies and Partnerships I think Red Hat has done a great job and they're you know I think they're going to see how well they can turn this into gold for them because they've positioned themselves very well open shift years ago was kind of waffling I won't say it in a bad way but like but once they got view on containers and kubernetes red has done an exceptional job in how they position their company being bought by ibms can be very interesting to see how that influences change so if Red Hat can stay red hat I think IBM will win I think customers that's one company I like the startups we're seeing companies like platform nine Rafi systems young companies coming out in the kubernetes as a service space because I think whoever can make kubernetes easier because I think that's the hard part right now even though that the show is called kubecon is a lot more than kubernetes I think the container layer what docker's doing has been exceptional that's the real action the question is how does that impact the kubernetes layers so kubernetes is not a done deal yet I think it hasn't really crossed the chasm yet it's certainly popular but not every company is adopting it so we're starting to see that we need to see more adoption of kubernetes seeing that happen it's going to decide who the winners are totally agree with that if you look at the data a lot of companies are and people are excited about kubernetes but they haven't taken the plunge to shifting over their stack or fully embracing it because of that complexity so I'm very curious to see what we learn this week about who those players might be moving forward how does it feel to be in Detroit when was the last time you were here I was there in 2007 was the last time I was in that town so uh we'll see what's like wow yeah but things have changed yeah the lions are good this year they've got great hockey goalies there so you know all right you've heard that sports fans let John know what you're thinking your Sports predictions for this season I love that who do you hope to get to meet while we're at the show I want to meet more end user customers we're gonna have Envoy again on the cube I think Red Hat was going to be a big sponsor this year they've been great um we're looking for end user project most looking for some editorial super cloud like um commentary because the cncf is kind of the developer Tech Community that's powering in my opinion this next wave of software development Cloud native devops is now Cloud native developers devops is kind of going away that's killed I.T in my opinion data and security Ops is the new kind of Ops the new it so it's good to see how devops turns into more of a software engineering meet supercloud so I think you're going to start to see the infrastructure become more programmable it's infrastructure as code so I think if anything I'm more excited to hear more stories about how infrastructure as code is now the new standard so if when that truly happens the super cloud model be kicking into high gear I love that let's you touched on it a little bit right there but I want to dig in a bit since you've been around since the beginning what is it that you appreciate or enjoy so much about the kubernetes community and the people around this I think there are authentic people and I think they're they're building they're also Progressive they're very diverse um they're open and inclusive they try stuff and um they can be critical but they're not jerks about it so when people try something um they're open-minded of a failure so it's a classic startup mentality I think that is embodied throughout the Linux Foundation but CNC in particular has to bridge the entrepreneurial and corporate Vibe so they've done an exceptional job doing that and that's what I like about this money making involved but there's also a lot of development and Innovation that comes out of it so the next big name and startup could come out of this community and that's what I hope to see coming out here is that next brand that no one's heard of that just comes out of nowhere and just takes a big position in the marketplace so that's going to be interesting to see hopefully we have on our stage there yeah that's the goal we're going to interview them all a year from now when we're sitting here again what do you hope to be able to say about this space or this event that we might not be able to say today I think it's going to be more of clarity around um the new modern software development techniques software next gen using AI more faster silicon chips you see Amazon with what they're doing the custom silicon more processing but I think Hardware matters we've been talking a lot about that I think I think it's we're going to shift from what's been innovative and what's changed I think I think if you look at what's been going on in the industry outside of crypto the infrastructure hasn't really changed much except for AWS what they've done so I'm expecting to see more Innovations at the physics level way down in the chips and then that lower end of the stack is going to be dominated by either one of the three clouds probably AWS and then the middle layer is going to be this where the abstraction is around making infrastructure as code really happen I think that's going to be Clarity coming out of this year next year we should have some visibility into the vertical applications and of the AI and machine learning absolutely digging in on that actually even more because I like what you're saying a lot what verticals do you think that kubernetes is going to impact the most looking even further out than say a year I mean I think that hot ones Healthcare fintech are obvious to get the most money they're spending I think they're the ones who are already kind of creating these super cloud models where they're actually changed over their their spending from capex to Opex and they're driving top line revenue as part of that so you're seeing companies that wants customers of the I.T vendors are now becoming the providers that's a big super cloud Trend we see the other verticals are going to be served by a lot of men in Surprise oil and gas you know all the classic versus Healthcare I mentioned that one those are the classic verticals retail is going to I think be massively huge as you get more into the internet of things that's truly internet based you're going to start to see a lot more Edge use cases so Telecom I think it's going to be completely disrupted by new brands so I think once that you see see how that plays out but all verticals are going to be disrupted just a casual statement to say yeah yeah no doubt in my mind that's great I'm personally really excited about the edge applications that are possible here and can't wait to see can't wait to see what happens next I'm curious as to your thoughts how based given your history here and we don't have to say number of years that you've been participating in in Cape Cod but give them your history what's the evolution looked like from that Community perspective when you were all just starting out having that first drink did you anticipate that we would be here with thousands of people in Detroit you know I knew the moment was happening around um 2017-2018 Dan Coney no longer with us he passed away I ran into him randomly in China and it was like what are you doing here he was with a bunch of Docker guys so they were already investing in so I knew that the cncf was a great Steward for this community because they were already doing the work Dan led a great team at that time and then they were they were they were kicking ass and they were just really setting the foundation they dig in they set the architecture perfectly so I knew that that was a moment that was going to be pretty powerful at the early days when we were talking about kubernetes before it even started we were always always talking about if this this could be the tcpip of of cloud then we could have kind of a de facto interoperability and Lou Tucker was working for Cisco at the time and we were called it interclouding inter-networking what that did during the the revolution Cloud yeah the revolution of the client server and PC Revolution was about connectivity and so tcpip was the disruptive enable that created massive amounts of wealth created a lot of companies created a whole generation of companies so I think this next inflection point is kind of happening right now I think kubernetes is one step of this abstraction layer but you start to see companies like snowflake who's built on AWS and then moved to multiple clouds Goldman Sachs Capital One you're going to see insurance companies so we believe that the rise of the super cloud is here that's going to be Cloud 3.0 that's software 3.0 it's software three what do you want to call it it's not yesterday's Cloud lift and shift and run a SAS application it's a true Enterprise digital digital transformation so that's that's kind of the trend that we see riding in now and so you know if you're not on that side of the street you're going to get washed away from that wave so it's going to be interesting to see how how it all plays out so it's fun to watch who's on the wrong side it is very fun I hope you all are listening to this really powerful advice from John he's dropping some serious knowledge bombs on us well holding the back for kubecon because we've got we got all the great guests coming on and that's where all the content comes from I mean the best part of the community is that they're sharing yeah absolutely so just for old time's sake and it's because it's how I met your fabulous team last year Define kubernetes for the audience kubernetes is like what someone said it was a magical Christmas I heard that was a well good explanation with that when I heard that one um you mean the technical definition or like the business definition or maybe both you can give us an interpretive dance if you'd like I mean the simplest way to describe kubernetes is an orchestration layer that orchestrates containers that are containing applications and it's a way to keep things running and runtime assembly of like the of the data so if you've got you're running containers you can containerize applications kubernetes gives you that capability to run applications at scale which feeds into uh the development uh cycle of the pipelining of apps so if you're writing applications and you want to scale up it's a fast way to stand up massive amounts of scale using containers and kubernetes so a variety of other things that are in the in the in the system too so that was pretty good there's a lot more under the hood but that's the oversimplified version I think that's what we were going for I think it's actually I mean it's harder to oversimplify it sometimes in this case it connects it connects well it's the connective tissue between all the container applications yes last question for you John we are here at the cube we're very excited to be headed to Detroit very soon what can people expect from the cube at coupon this year so we'll be broadcasting Wednesday Thursday and Friday we'll be there early I'll be there Monday and Tuesday we'll do our normal kind of hanging around getting some scoop on the on the ground floor you'll see us there Monday and Tuesday probably in the in the lounge too um come up and say hi to us um again we're looking for more stories this year we believe this is the year that you're going to hear a lot more storytelling coming out of this community as people get more proof points so come up to us share your email your your handle give us yours give us your story we'll publish it we think we think this is going to be the year that cloud native developers start showing the signs of the of the rise of the supercloud that's going to come out of this this community so you know if you got something to say you know we're open to share stories so we're here all that speaking of John how can people say hi to you and the team on Twitter at Furrier at siliconangle at thecube thecube.net siliconangle.com LinkedIn Dave vellantis they were open on all channels all right signal Instagram WhatsApp perfect well pick your channel we really hope to hear from you John thank you so much for joining us for this preview session and thank you for tuning in my name is Savannah Peterson here in Palo Alto at thecube Studios looking forward to Detroit we can't wait to hear your thoughts do let us know in the comments and let us know if you're headed to Michigan cheers [Music] thank you

Published Date : Oct 11 2022

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Jack Andersen & Joel Minnick, Databricks | AWS Marketplace Seller Conference 2022


 

(upbeat music) >> Welcome back everyone to The Cubes coverage here in Seattle, Washington. For AWS's Marketplace Seller Conference. It's the big news within the Amazon partner network, combining with marketplace, forming the Amazon partner organization. Part of a big reorg as they grow to the next level, NextGen cloud, mid-game on the chessboard. Cube's got it covered. I'm John Furry, your host at Cube. Great guests here from Data bricks. Both cube alumni's. Jack Anderson, GM and VP of the Databricks partnership team for AWS. You handle that relationship and Joel Minick vice president of product and partner marketing. You guys have the keys to the kingdom with Databricks and AWS. Thanks for joining. Good to see you again. >> Thanks for having us back. >> Yeah, John, great to be here. >> So I feel like we're at Reinvent 2013. Small event, no stage, but there's a real shift happening with procurement. Obviously it's a no brainer on the micro, you know, people should be buying online. Self-service, Cloud Scale. But Amazon's got billions being sold through their marketplace. They've reorganized their partner network. You can see kind of what's going on. They've kind of figured it out. Like let's put everything together and simplify and make it less of a website, marketplace. Merge our partner organizations, have more synergy and frictionless experiences so everyone can make more money and customer's are going to be happier. >> Yeah, that's right. >> I mean, you're running relationship. You're in the middle of it. >> Well, Amazon's mental model here is that they want the world's best ISVs to operate on AWS so that we can collaborate and co architect on behalf of customers. And that's exactly what the APO and marketplace allow us to do, is to work with Amazon on these really, you know, unique use cases. >> You know, I interviewed Ali many times over the years. I remember many years ago, maybe six, seven years ago, we were talking. He's like, "we're all in on AWS." Obviously now the success of Databricks, you've got multiple clouds, see that. Customers have choice. But I remember the strategy early on. It was like, we're going to be deep. So this is, speaks volumes to the relationship you have. Years. Jack, take us through the relationship that Databricks has with AWS from a partner perspective. Joel, and from a product perspective. Because it's not like you guys are Johnny come lately, new to the scene. >> Right. >> You've been there, almost president creation of this wave. What's the relationship and how does it relate to what's going on today? >> So most people may not know that Databricks was born on AWS. We actually did our first $100 million of revenue on Amazon. And today we're obviously available on multiple clouds. But we're very fond of our Amazon relationship. And when you look at what the APN allows us to do, you know, we're able to expand our reach and co-sell with Amazon, and marketplace broadens our reach. And so, we think of marketplace in three different aspects. We've got the marketplace private offer business, which we've been doing for a number of years. Matter of fact, we were driving well over a hundred percent year over year growth in private offers. And we have a nine figure business. So it's a very significant business. And when a customer uses a private offer, that private offer counts against their private pricing agreement with AWS. So they get pricing power against their private pricing. So it's really important it goes on their Amazon bill. In may we launched our pay as you go, on demand offering. And in five short months, we have well over a thousand subscribers. And what this does, is it really reduces the barriers to entry. It's low friction. So anybody in an enterprise or startup or public sector company can start to use Databricks on AWS, in a consumption based model, and have it go against their monthly bill. And so we see customers, you know, doing rapid experimentation, pilots, POCs. They're really learning the value of that first, use case. And then we see rapid use case expansion. And the third aspect is the consulting partner, private offer, CPPO. Super important in how we involve our partner ecosystem of our consulting partners and our resellers that are able to work with Databricks on behalf of customers. >> So you got the big contracts with the private offer. You got the product market fit, kind of people iterating with data, coming in with the buyers you get. And obviously the integration piece all fitting in there. >> Exactly. >> Okay, so those are the offers, that's current, what's in marketplace today. Is that the products... What are people buying? >> Yeah. >> I mean, I guess what's the... Joel, what are people buying in the marketplace? And what does it mean for them? >> So fundamentally what they're buying is the ability to take silos out of their organization. And that is the problem that Databricks is out there to solve. Which is, when you look across your data landscape today, you've got unstructured data, you've got structured data, you've got real time streaming data. And your teams are trying to use all of this data to solve really complicated problems. And as Databricks, as the Lakehouse Company, what we're helping customers do is, how do they get into the new world? How do they move to a place where they can use all of that data across all of their teams? And so we allow them to begin to find, through the marketplace, those rapid adoption use cases where they can get rid of these data warehousing, data lake silos they've had in the past. Get their unstructured and structured data onto one data platform, an open data platform, that is no longer adherent to any proprietary formats and standards and something they can, very much, very easily, integrate into the rest of their data environment. Apply one common data governance layer on top of that. So that from the time they ingest that data, to the time they use that data, to the time they share that data, inside and outside of their organization, they know exactly how it's flowing. They know where it came from. They know who's using it. They know who has access to it. They know how it's changing. And then with that common data platform, with that common governance solution, they'd being able to bring all of those use cases together. Across their real time streaming, their data engineering, their BI, their AI. All of their teams working on one set of data. And that lets them move really, really fast. And it also lets them solve challenges they just couldn't solve before. A good example of this, you know, one of the world's now largest data streaming platforms runs on Databricks with AWS. And if you think about what does it take to set that up? Well, they've got all this customer data that was historically inside of data warehouses. That they have to understand who their customers are. They have all this unstructured data, they've built their data science model, so they can do the right kinds of recommendation engines and forecasting around. And then they've got all this streaming data going back and forth between click stream data, from what the customers are doing with their platform and the recommendations they want to push back out. And if those teams were all working in individual silos, building these kinds of platforms would be extraordinarily slow and complex. But by building it on Databricks, they were able to release it in record time and have grown at a record pace to now be the number one platform. >> And this product, it's impacting product development. >> Absolutely. >> I mean, this is like the difference between lagging months of product development, to like days. >> Yes. >> Pretty much what you're getting at. >> Yes. >> So total agility. >> Mm-hmm. >> I got that. Okay, now, I'm a customer I want to buy in the marketplace, but you got direct Salesforce up there. So how do you guys look at this? Is there channel conflict? Are there comp programs? Because one of the things I heard today in on the stage from AWS's leadership, Chris, was up there speaking, and Mona was, "Hey, he's a CRO conference chief revenue officer" conversation. Which means someone's getting compensated. So, if I'm the sales rep at Databricks, what's my motion to the customer? Do I get paid? Does Amazon sell it? Take us through that. Is there channel conflict? Or, how do you handle it? >> Well, I'd add what Joel just talked about with, you know, with the solution, the value of the solution our entire offering is available on AWS marketplace. So it's not a subset, it's the entire Data Bricks offering. And- >> The flagship, all the, the top stuff. >> Everything, the flagship, the complete offering. So it's not segmented. It's not a sub segment. >> Okay. >> It's, you know, you can use all of our different offerings. Now when it comes to seller compensation, we view this two different ways, right? One is that AWS is also incented, right? Versus selling a native service to recommend Databricks for the right situation. Same thing with Databricks, our sales force wants to do the right thing for the customer. If the customer wants to use marketplace as their procurement vehicle. And that really helps customers because if you get Databricks and five other ISVs together, and let's say each ISV is spending, you're spending a million dollars. You have $5 million of spend. You put that spend through the flywheel with AWS marketplace, and then you can use that in your negotiations with AWS to get better pricing overall. So that's how we view it. >> So customers are driving. This sounds like. >> Correct. For sure. >> So they're looking at this as saying, Hey, I'm going to just get purchasing power with all my relationships. Because it's a solution architectural market, right? >> Yeah. It makes sense. Because if most customers will have a primary and secondary cloud provider. If they can consolidate, you know, multiple ISV spend through that same primary provider, you get pricing power. >> Okay, Joel, we're going to date ourselves. At least I will. So back in the old days, (group laughter) It used to be, do a Barney deal with someone, Hey, let's go to market together. You got to get paper, you do a biz dev deal. And then you got to say, okay, now let's coordinate our sales teams, a lot of moving parts. So what you're getting at here is that the alternative for Databricks, or any company is, to go find those partners and do deals, versus now Amazon is the center point for the customer. So you can still do those joint deals, but this seems to be flipping the script a little bit. >> Well, it is, but we still have vars and consulting partners that are doing implementation work. Very valuable work, advisory work, that can actually work with marketplace through the CPPO offering. So the marketplace allows multiple ways to procure your solution. >> So it doesn't change your business structure. It just makes it more efficient. >> That's correct. >> That's a great way to say it. >> Yeah, that's great. >> Okay. So, that's it. So that's just makes it more efficient. So you guys are actually incented to point customers to the marketplace. >> Yes. >> Absolutely. >> Economically. >> Economically, it's the right thing to do for the customer. It's the right thing to do for our relationship with Amazon. Especially when it comes back to co-selling, right? Because Amazon now is leaning in with ISVs and making recommendations for, you know, an ISV solution. And our teams are working backwards from those use cases, you know, to collaborate and land them. >> Yeah. I want to get that out there. Go ahead, Joel. >> So one of the other things I might add to that too, you know, and why this is advantageous for companies like Databricks to work through the marketplace. Is it makes it so much easier for customers to deploy a solution. It's very, literally, one click through the marketplace to get Databricks stood up inside of your environment. And so if you're looking at how do I help customers most rapidly adopt these solutions in the AWS cloud, the marketplace is a fantastic accelerator to that. >> You know, it's interesting. I want to bring this up and get your reaction to it because to me, I think this is the future of procurement. So from a procurement standpoint, I mean, again, dating myself, EDI back in the old days, you know, all that craziness. Now this is all the internet, basically through the console. I get the infrastructure side, you know, spin up and provision some servers, all been good. You guys have played well there in the marketplace. But now as we get into more of what I call the business apps, and they brought this up on stage. A little nuanced. Most enterprises aren't yet there of integrating tech, on the business apps, into the stack. This is where I think you guys are a use case of success where you guys have been successful with data integration. It's an integrators dilemma, not an innovator's dilemma. So like, I want to integrate. So now I have integration points with Databricks, but I want to put an app in there. I want to provision an application, but it has to be built. It's not, you don't buy it. You build, you got to build stuff. And this is the nuance. What's your reaction to that? Am I getting this right? Or am I off because, no one's going to be buying software like they used to. They buy software to integrate it. >> Yeah, no- >> Because everything's integrated. >> I think AWS has done a great job at creating a partner ecosystem, right? To give customers the right tools for the right jobs. And those might be with third parties. Databricks is doing the same thing with our partner connect program, right? We've got customer partners like Five Tran and DBT that, you know, augment and enhance our platform. And so you're looking at multi ISV architectures and all of that can be procured through the AWS marketplace. >> Yeah. It's almost like, you know, bundling and un bundling. I was talking about this with, with Dave Alante about Supercloud. Which is why wouldn't a customer want the best solution in their architecture? Period. In its class. If someone's got API security or an API gateway. Well, you know, I don't want to be forced to buy something because it's part of a suite. And that's where you see things get sub optimized. Where someone dominates a category and they have, oh, you got to buy my version of this. >> Joel and I were talking, we were actually saying, what's really important about Databricks, is that customers control the data, right? You want to comment on that? >> Yeah. I was going to say, you know, what you're pushing on there, we think is extraordinarily, you know, the way the market is going to go. Is that customers want a lot of control over how they build their data stack. And everyone's unique in what tools are the right ones for them. And so one of the, you know, philosophically, I think, really strong places, Databricks and AWS have lined up, is we both take an approach that you should be able to have maximum flexibility on the platform. And as we think about the Lakehouse, one thing we've always been extremely committed to, as a company, is building the data platform on an open foundation. And we do that primarily through Delta Lake and making sure that, to Jack's point, with Databricks, the data is always in your control. And then it's always stored in a completely open format. And that is one of the things that's allowed Databricks to have the breadth of integrations that it has with all the other data tools out there. Because you're not tied into any proprietary format, but instead are able to take advantage of all the innovation that's happening out there in the open source ecosystem. >> When you see other solutions out there that aren't as open as you guys, you guys are very open by the way, we love that too. We think that's a great strategy, but what am I foreclosing if I go with something else that's not as open? What's the customer's downside as you think about what's around the corner in the industry? Because if you believe it's going to be open, open source, which I think open source software is the software industry, and integration is a big deal. Because software's going to be plentiful. >> Sure. >> Let's face it. It's a good time to be in software business. But Cloud's booming. So what's the downside, from your Databricks perspective? You see a buyer clicking on Databricks versus that alternative. What's potentially should they be a nervous about, down the road, if they go with a more proprietary or locked in approach? >> Yeah. >> Well, I think the challenge with proprietary ecosystems is you become beholden to the ability of that provider to both build relationships and convince other vendors that they should invest in that format. But you're also, then, beholden to the pace at which that provider is able to innovate. >> Mm-hmm. >> And I think we've seen lots of times over history where, you know, a proprietary format may run ahead, for a while, on a lot of innovation. But as that market control begins to solidify, that desire to innovate begins to degrade. Whereas in the open formats- >> So extract rents versus innovation. (John laughs) >> Exactly. Yeah, exactly. >> I'll say it. >> But in the open world, you know, you have to continue to innovate. >> Yeah. >> And the open source world is always innovating. If you look at the last 10 to 15 years, I challenge you to find, you know, an example where the innovation in the data and AI world is not coming from open source. And so by investing in open ecosystems, that means you are always going to be at the forefront of what is the latest. >> You know, again, not to date myself again, but you look back at the eighties and nineties, the protocol stacked with proprietary. >> Yeah. >> You know, SNA and IBM, deck net was digital. You know the rest. And then TCPIP was part of the open systems interconnect. >> Mm-hmm. >> Revolutionary (indistinct) a big part of that, as well as my school did. And so like, you know, that was, but it didn't standardize the whole stack. It stopped at IP and TCP. >> Yeah. >> But that helped inter operate, that created a nice defacto. So this is a big part of this mid game. I call it the chessboard, you know, you got opening game and mid-game, then you get the end game. You're not there at the end game yet at Cloud. But Cloud- >> There's, always some form of lock in, right? Andy Jazzy will address it, you know, when making a decision. But if you're going to make a decision you want to reduce- You don't want to be limited, right? So I would advise a customer that there could be limitations with a proprietary architecture. And if you look at what every customer's trying to become right now, is an AI driven business, right? And so it has to do with, can you get that data out of silos? Can you organize it and secure it? And then can you work with data scientists to feed those models? >> Yeah. >> In a very consistent manner. And so the tools of tomorrow will, to Joel's point, will be open and we want interoperability with those tools. >> And choice is a matter too. And I would say that, you know, the argument for why I think Amazon is not as locked in as maybe some other clouds, is that they have to compete directly too. Redshift competes directly with a lot of other stuff. But they can't play the bundling game because the customers are getting savvy to the fact that if you try to bundle an inferior product with something else, it may not work great at all. And they're going to be, they're onto it. This is the- >> To Amazon's credit by having these solutions that may compete with native services in marketplace, they are providing customers with choice, low price- >> And access to the core value. Which is the hardware- >> Exactly. >> Which is their platform. Okay. So I want to get you guys thought on something else I see emerging. This is, again, kind of Cube rumination moment. So on stage, Chris unpacked a lot of stuff. I mean this marketplace, they're touching a lot of hot buttons here, you know, pricing, compensation, workflows, services behind the curtain. And one of those things he mentioned was, they talk about resellers or channel partners, depending upon what you talk about. We believe, Dave and I believe on the Cube, that the entire indirect sales channel of the industry is going to be disrupted radically. Because those players were selling hardware in the old days and software. That game is going to change. You mentioned you guys have a program, let me get your thoughts on this. We believe that once this gets set up, they can play in this game and bring their services in. Which means that the old reseller channels are going to be rewritten. They're going to be refactored with this new kinds of access. Because you've got scale, you've got money and you've got product. And you got customers coming into the marketplace. So if you're like a reseller that sold computers to data centers or software, you know, a value added reseller or VAB or business. >> You've got to evolve. >> You got to, you got to be here. >> Yes. >> Yeah. >> How are you guys working with those partners? Because you say you have a product in your marketplace there. How do I make money if I'm a reseller with Databricks, with Amazon? Take me through that use case. >> Well I'll let Joel comment, but I think it's pretty straightforward, right? Customers need expertise. They need knowhow. When we're seeing customers do mass migrations to the cloud or Hadoop specific migrations or data transformation implementations. They need expertise from consulting and SI partners. If those consulting and SI partners happen to resell the solution as well. Well, that's another aspect of their business. But I really think it is the expertise that the partners bring to help customers get outcomes. >> Joel, channel big opportunity for Amazon to reimagine this. >> For sure. Yeah. And I think, you know, to your comment about how do resellers take advantage of that, I think what Jack was pushing on is spot on. Which is, it's becoming more and more about the expertise you bring to the table. And not just transacting the software. But now actually helping customers make the right choices. And we're seeing, you know, both SIs begin to be able to resell solutions and finding a lot of opportunity in that. >> Yeah. And I think we're seeing traditional resellers begin to move into that SI model as well. And that's going to be the evolution that this goes. >> At the end of the day, it's about services, right? >> For sure. Yeah. >> I mean... >> You've got a great service. You're going to have high gross profits. >> Yeah >> Managed service provider business is alive and well, right? Because there are a number of customers that want that type of a service. >> I think that's going to be a really hot, hot button for you guys. I think being the way you guys are open, this channel, partner services model coming in, to the fold, really kind of makes for kind of that Supercloud like experience, where you guys now have an ecosystem. And that's my next question. You guys have an ecosystem going on, within Databricks. >> For sure. >> On top of this ecosystem. How does that work? This is kind of like, hasn't been written up in business school and case studies yet. This is new. What is this? >> I think, you know, what it comes down to is, you're seeing ecosystems begin to evolve around the data platforms. And that's going to be one of the big, kind of, new horizons for us as we think about what drives ecosystems. It's going to be around, well, what's the data platform that I'm using? And then all the tools that have to encircle that to get my business done. And so I think there's, you know, absolutely ecosystems inside of the AWS business on all of AWS's services, across data analytics and AI. And then to your point, you are seeing ecosystems now arise around Databricks in its Lakehouse platform as well. As customers are looking at well, if I'm standing these Lakehouses up and I'm beginning to invest in this, then I need a whole set of tools that help me get that done as well. >> I mean you think about ecosystem theory, we're living a whole nother dream. And I'm not kidding. It hasn't yet been written up and for business school case studies is that, we're now in a whole nother connective tissue, ecology thing happening. Where you have dependencies and value proposition. Economics, connectedness. So you have relationships in these ecosystems. >> And I think one of the great things about the relationships with these ecosystems, is that there's a high degree of overlap. >> Yeah. >> So you're seeing that, you know, the way that the cloud business is evolving, the ecosystem partners of Databricks, are the same ecosystem partners of AWS. And so as you build these platforms out into the cloud, you're able to really take advantage of best of breed, the broadest set of solutions out there for you. >> Joel, Jack, I love it because you know what it means? The best ecosystem will win, if you keep it open. >> Sure, sure. >> You can see everything. If you're going to do it in the dark, you know, you don't know the outcome. I mean, this is really kind of what we're talking about. >> And John, can I just add that when I was at Amazon, we had a theory that there's buyers and builders, right? There's very innovative companies that want to build things themselves. We're seeing now that that builders want to buy a platform. Right? >> Yeah. >> And so there's a platform decision being made and that ecosystem is going to evolve around the platform. >> Yeah, and I totally agree. And the word innovation gets kicked around. That's why, you know, when we had our Supercloud panel, it was called the innovators dilemma, with a slash through it, called the integrater's dilemma. Innovation is the digital transformation. So- >> Absolutely. >> Like that becomes cliche in a way, but it really becomes more of a, are you open? Are you integrating? If APIs are connective tissue, what's automation, what's the service messages look like? I mean, a whole nother set of, kind of thinking, goes on in these new ecosystems and these new products. >> And that thinking is, has been born in Delta Sharing, right? So the idea that you can have a multi-cloud implementation of Databricks, and actually share data between those two different clouds, that is the next layer on top of the native cloud solution. >> Well, Databricks has done a good job of building on top of the goodness of, and the CapEx gift from AWS. But you guys have done a great job taking that building differentiation into the product. You guys have great customer base, great growing ecosystem. And again, I think a shining example of what every enterprise is going to do. Build on top of something, operating model, get that operating model, driving revenue. >> Mm-hmm. >> Yeah. >> Whether, you're Goldman Sachs or capital one or XYZ corporation. >> S and P global, NASDAQ. >> Yeah. >> We've got, you know, the biggest verticals in the world are solving tough problems with Databricks. I think we'd be remiss because if Ali was here, he would really want to thank Amazon for all of the investments across all of the different functions. Whether it's the relationship we have with our engineering and service teams. Our marketing teams, you know, product development. And we're going to be at Reinvent. A big presence at Reinvent. We're looking forward to seeing you there, again. >> Yeah. We'll see you guys there. Yeah. Again, good ecosystem. I love the ecosystem evolutions happening. This NextGen Cloud is here. We're seeing this evolve, kind of new economics, new value propositions kind of scaling up. Producing more. So you guys are doing a great job. Thanks for coming on the Cube and taking the time. Joel, great to see you at the check. >> Thanks for having us, John. >> Okay. Cube coverage here. The world's changing as APN comes together with the marketplace for a new partner organization at Amazon web services. The Cube's got it covered. This should be a very big, growing ecosystem as this continues. Billions of being sold through the marketplace. And of course the buyers are happy as well. So we've got it all covered. I'm John Furry. your host of the cube. Thanks for watching. (upbeat music)

Published Date : Oct 10 2022

SUMMARY :

You guys have the keys to the kingdom on the micro, you know, You're in the middle of it. you know, unique use cases. to the relationship you have. and how does it relate to And so we see customers, you know, And obviously the integration Is that the products... buying in the marketplace? And that is the problem that Databricks And this product, it's the difference between So how do you guys look at So it's not a subset, it's the Everything, the flagship, and then you can use So customers are driving. For sure. Hey, I'm going to just you know, multiple ISV spend here is that the alternative So the marketplace allows multiple ways So it doesn't change So you guys are actually incented It's the right thing to do for out there. the marketplace to get Databricks stood up I get the infrastructure side, you know, Databricks is doing the same thing And that's where you see And that is one of the things that aren't as open as you guys, down the road, if they go that provider is able to innovate. that desire to innovate begins to degrade. So extract rents versus innovation. Yeah, exactly. But in the open world, you know, And the open source the protocol stacked with proprietary. You know the rest. And so like, you know, that was, I call it the chessboard, you know, And if you look at what every customer's And so the tools of tomorrow And I would say that, you know, And access to the core value. to data centers or software, you know, How are you guys working that the partners bring to to reimagine this. And I think, you know, And that's going to be the Yeah. You're going to have high gross profits. that want that type of a service. I think being the way you guys are open, This is kind of like, And so I think there's, you know, So you have relationships And I think one of the great things And so as you build these because you know what it means? in the dark, you know, that want to build things themselves. to evolve around the platform. And the word innovation more of a, are you open? So the idea that you and the CapEx gift from AWS. Whether, you're Goldman for all of the investments across Joel, great to see you at the check. And of course the buyers

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Dr. Edward Challis, UiPath & Ted Kummert, UiPath | UiPath Forward 5


 

(upbeat music) >> Announcer: theCUBE presents UiPath Forward5. Brought to you by UiPath. >> Hi everybody, we're back in Las Vegas. We're live with Cube's coverage of Forward 5 2022. Dave Vellante with Dave Nicholson Ted Kumer this year is the Executive Vice President, product and engineering at UiPath. Brought on to do a lot of the integration and bring on new capabilities for the platform and we've seen that over the last several years. And he's joined by Dr. Edward Challis, who's the co-founder of the recent acquisition that UiPath made, company called Re:infer. We're going to learn about those guys. Gents, welcome to theCUBE. Ted, good to see you again. Ed, welcome. >> Good to be here. >> First time. >> Thank you. >> Yeah, great to be here with you. >> Yeah, so we have seen, as I said, this platform expanding. I think you used the term business automation platform. It's kind of a new term you guys introduced at the conference. Where'd that come from? What is that? What are the characteristics that are salient to the platform? >> Well, I see the, the evolution of our platform in three chapters. You understand the first chapter, we call that the RPA chapter. And that's where we saw the power of UI automation applied to the old problems of how do I integrate apps? How do I automate processes? That was chapter one. You know, chapter two gets us to Forward3 in 2019, and the definition of this end-to-end automation platform you know, with the capabilities from discover to measure, and building out that core platform. And as the platform's progressed, what we've seen happen with our customers is the use of it goes from being very heavy in automating the repetitive and routine to being more balanced, to now where they're implementing new brought business process, new capability for their organization. So that's where the name, Business Automation Platform, came from. Reflecting now that it's got this central role, as a strategic tool, sitting between their application landscape, their processes, their people, helping that move forward at the rate that it needs to. >> And process mining and task mining, that was sort of the enabler of chapter two, is that right? >> Well, I'd say chapter two was, you know, first the robots got bigger in terms of what they could cover and do. API integration, long running workflows, AI and ML skills integrated document processing, citizen development in addition to professional development, engaging end users with things like user interfaces built with UiPath apps. And then the discovery. >> So, more robustness of the? Yeah, okay. >> Yeah. Just an expansion of the whole surface area which opened up a lot of things for our customers to do. That went much broader than where core RPA started. And so, and the other thing about this progression to the business automation platform is, you know, we see customers now talking more about outcomes. Early on they talk a lot about hours saved and that's great, but then what about the business outcomes it's enabling? The transformations in their business. And the other thing we're doing in the platform is thinking about, well, where can we land with solutions capabilities that more directly land on business, measurable business outcomes? And so we had started, for example, offering an email automation solution, big business problem for a lot of our customers last year. And we'd started encountering this company Re:infer as we were working with customers. And then, and we encountered Re:infer being used with our platform together. And we saw we can accelerate this. And what that is giving us now is a solution now that aligns with a very defined business outcome. And this way, you know, we can help you process communications and do it efficiently and provide better service for your customers. And that's beginning of another important progression for us in our platform. >> So that's a nice segue, Ed. Tell about Re:infer. Why did you start the company? >> Right, yeah, so my whole career has been in machine learning and AI and I finished my PhD around 2013, it was a very exciting time in AI. And me and my co-founders come from UCL, this university in London, and Deep Mind, this company which Google acquired a few years later, came from our same university. So very exciting time amongst the people that really knew about machine learning and AI. And everyone was thinking, you know, how do we, these are just really big breakthroughs. And you could just see there was going to be a whole bunch of subsequent breakthroughs and we thought NLP would be the next breakthrough. So we were really focused on machine reading problems. And, but we also knew as people that had like built machine learning production systems. 'Cause I'd also worked in industry that built that journey from having a hypothesis that machine learning can solve a problem to getting machine learning into production. That journey is of painful, painful journey and that, you know, you can see that you've got these advances, but getting into broad is just way too hard. >> So where do you fit in the platform? >> Yeah, so I think when you look in the enterprise just so many processes start with a message start with a no, start with a case ticket or, you know, some other kind of request from a colleague or a customer. And so it's super exciting to be able to, you know, take automation one step higher in that process chain. So, you could automatically read that request, interpret it, get all the structured data you need to drive that process forward. So it's about bringing automation into these human channels. >> So I want to give the audience a sense here. So we do a lot of events at the Venetian Conference Center, and it's usually very booth heavy, you know, brands and big giant booths. And here the booths are all very small. They're like kiosks, and they're all pretty much the same size. So it's not like one vendor trying to compete with the other. And there are all these elements, you know I feel like there's clouds and there's, you know, of course orange is the color here. And one of the spots is, it has this really kind of cool sitting area around customer stories. And I was in there last night reading about Deutsche Bank. Deutsche Bank was also up on stage. Deutsche Bank, you guys were talking about a Re:infer. So share with our audience what Deutsche Bank are doing with UiPath and Re:infer. >> Yeah, so I mean, you know, before we automate something, we often like to do what we call communications mining. Which is really understanding what all of these messages are about that might be hitting a part of the business. And at Deutsche Bank and in many, you know, like many large financial services businesses, huge volumes of messages coming in from the clients. We analyze those, interpret the high volume query types and then it's about automating against those to free up capacity. Which ultimately means you can provide faster, higher quality service because you've got more time to do it. And you're not dealing with all of those mundane tasks. So it's that whole journey of mining to automation of the coms that come into the corporate bank. >> So how do I invoke the service? So is it mother module or what's the customer onboarding experience like? >> So, I think the first thing that we do is we generate some understanding of actually the communications data they want to observe, right? And we call it mining, but you know, what we're trying to understand is like what are these communications about? What's the intent? What are they trying to accomplish? Tone can be interesting, like what's the sentiment of this customer? And once you understand that, you essentially then understand categories of conversations you're having and then you apply automations to that. And so then essentially those individual automations can be pointed to sets of emails for them to automate the processing of. And so what we've seen is customers go from things they're handling a hundred percent manual to now 95% of them are handled basically with completely automated processing. The other thing I think is super interesting here and why communications mining and automation are so powerful together is communications about your business can be very, very dynamic. So like, new conversations can emerge, something happens right in your business, you have an outage, whatever, and the automation platform, being a very rapid development platform, can help you adapt quickly to that in an automated way. Which is another reason why this is such a powerful thing to put the two things together. >> So, you can build that event into the automation very quickly you're saying? >> Speaker 1: Yeah. >> Speaker 2: That's totally right. >> Cool. >> So Ed, on the subject of natural language processing and machine learning versus machine teaching. If I text my wife and ask her would you like to go to an Italian restaurant tonight? And she replies, fine. Okay, how smart is your machine? And, of course, context usually literally denotes things within the text, and a short response like that's very difficult to do this. But how do you go through this process? Let's say you're implementing this for a given customer. And we were just talking about, you know, the specific customer requirements that they might have. What does that process look like? Do you have an auditor that goes through? And I mean do you get like 20% accuracy, and then you do a pass, and now you're at 80% accuracy, and you do a pass? What does that look? >> Yeah, so I mean, you know when I was talking about the pain of getting a machine learning model into production one of the principle drivers of that is this process of training the machine learning model. And so what we use is a technique called active learning which is effectively where the AI and ML model queries the user to say, teach me about this data point, teach me about this sentence. And that's a dynamic iterative process. And by doing it in that way you make that training process much, much faster. But critically that means that the user has, when you train the model the user defines how you want to encode that interpretation. So when you were training it you would say fine from my wife is not good, right? >> Sure, so it might be fine, do you have a better suggestion? >> Yeah, but that's actually a very serious point because one of the things we do is track the quality of service. Our customers use us to attract the quality of service they deliver to their clients. And in many industries people don't use flowery language, like, thank you so much, or you know, I'm upset with you, you know. What they might say is fine, and you know, the person that manages that client, that is not good, right? Or they might say I'd like to remind you that we've been late the last three times, you know. >> This is urgent. >> Yeah, you know, so it's important that the client, our client, the user of Re:infer, can encode what their notions of good and bad are. >> Sorry, quick follow up on that. Differences between British English and American English. In the U.K., if you're thinking about becoming an elected politician, you stand for office, right? Here in the U.S., you run for office. That's just the beginning of the vagaries and differences. >> Yeah, well, I've now got a lot more American colleagues and I realize my English phrasing often goes amiss. So I'm really aware of the problem. We have customers that have contact centers, some of them are in the U.K., some of them are in America, and they see big differences in the way that the customers get treated based on where the customer is based. So we've actually done analysis in Re:infer to look at how agents and customers interact and how you should route customers to the contact centers to be culturally matched. Because sometimes there can be a little bit of friction just for that cultural mapping. >> Ted, what's the what's the general philosophy when you make an acquisition like this and you bring in new features? Do you just wake up one day and all of a sudden there's this new capability? Is it a separate sort of for pay module? Does it depend? >> I think it depends. You know, in this case we were really led here by customers. We saw a very high value opportunity and the beginnings of a strategy and really being able to mine all forms of communication and drive automated processing of all forms of communication. And in this case we found a fantastic team and a fantastic piece of software that we can move very quickly to get in the hands of our customer's via UiPath. We're in private preview now, we're going to be GA in the cloud right after the first of the year and it's going to continue forward from there. But it's definitely not one size fits all. Every single one of 'em is different and it's important to approach 'em that way. >> Right, right. So some announcements, StudioWeb was one that I think you could. So I think it came out today. Can't remember what was today. I think we talked about it yesterday on the keynotes anyway. Why is that important? What is it all about? >> Well we talked, you know, at a very top level. I think every development platform thinks about two things for developers. They think, how do I make it more expressive so you can do other things, richer scenarios. And how do I make it simpler? 'Cause fast is always better, and lower learning curves is always better, and those sorts of things. So, Re:infer's a great example of look the runtime is becoming more and more expressive and now you can buy in communications state as part of your automation, which is super cool. And then, you know StudioWeb is about kind of that second point and Studios and Studio X are already low code visual, but they're desktop. And part of our strategy here is to elevate all of that experience into the web. Now we didn't elevate all of studio there, it's a subset. It is API integration and web based application automation, Which is a great foundation for a lot of apps. It's a complete reimagining of the studio user interface and most importantly it's our first cross-platform developer strategy. And so that's been another piece of our strategy, is to say to the customers we want to be everywhere you need us to be. We did cross-platform deployment with the automation suite. We got cross-platform robots with linear robots, serverless robots, Mac support and now we got a cross-platform devs story. So we're starting out with a subset of capabilities maybe oriented toward what you would associate with citizen scenarios. But you're going to see more roadmap, bringing more and more of that. But it's pretty exciting for us. We've been working on this thing for a couple years now and like this is a huge milestone for the team to get to this, this point. >> I think my first conversation on theCUBE with a customer was six years ago maybe at one of the earlier Forwards, I think Forward2. And the pattern that I saw was basically people taking existing processes and making them better, you know taking the mundane away. I remember asking customers, yeah, aren't you kind of paving the cow path? Aren't there sort of new things that you can do, new process? And they're like, yeah, that's sort of the next wave. So what are you seeing in terms of automating existing processes versus new processes? I would see Re:infer is going to open up a whole new vector of new processes. How should we think about that? >> Yeah, I think, you know, I mean in some ways RPA has this reputation because there's so much value that's been provided in the automating of the repetitive and routine. But I'd say in my whole time, I've been at the company now for two and a half years, I've seen lots of new novel stuff stood up. I mean just in Covid we saw the platform being used in PPP loan processing. We saw it in new clinical workflows for COVID testing. We see it and we've just seen more and more progression and it's been exciting that the conference, to see customers now talking about things they built with UiPath apps. So app experiences they've been delivering, you know. I talked about one in healthcare yesterday and basically how they've improved their patient intake processing and that sort of thing. And I think this is just the front end. I truly believe that we are seeing the convergence happen and it's happening already of categories we've talked about separately, iPass, BPM, low-code, RPA. It's happening and it's good for customers 'cause they want one thing to cover more stuff and you know, I think it just creates more opportunity for developers to do more things. >> Your background at Microsoft probably well prepared you for a company that you know, was born on-prem and then went all in on the cloud and had, you know, multiple code bases to deal with. UiPath has gone through a similar transformation and we talked to Daniel last night about this and you're now cloud first. So how is that going just in terms of managing multiple code bases? >> Well it's actually not multiple Code bases. >> Oh, it's the same one, Right, deployment models I should say. >> Is the first thing, Yeah, the deployment models. Another thing we did along the way was basically replatform at an infrastructure level. So we now can deploy into a Kubernetes Docker world, what you'd call the cloud native platform. And that allows us to have much more of a shared infrastructure layer as we look to deliver to the automation cloud. The same workload to the automation cloud that we now deliver in the automation suite for deployment on-prem or deploying a public cloud for a customer to manage. Interesting and enough, that's how Re:infer was built, which is it was built also in the cloud native platform. So it's going to be pretty easy. Well, pretty easy, there's some work to do, but it's going to be pretty easy for us to then bring that into the platform 'cause they're already working on that same platform and provide those same services both on premises and in the cloud without having your developers have to think too much about both. >> Okay, I got to ask you, so I could wrap my stack in a container and put it into AWS or Azure or Google and it'll run great. As well, I could tap some of the underlying primitives of those respective clouds, which are different and I could run them just fine. Or/and I could create an abstraction layer that could hide those underlying primitives and then take the best of each and create an automation cloud, my own cloud. Does that resonate? Is that what you're doing architecturally? Is that a roadmap, or? >> Certainly going forward, you know, in the automation cloud. The automation cloud, we announced a great partnership or a continued partnership with Microsoft. And just Azure and our platform. We obviously take advantage of anything we can to make that great and native capabilities. And I think you're going to see in the Automation Suite us doing more and more to be in a deployment model on Azure, be more and more optimized to using those infrastructure services. So if you deploy automation suite on-prem we'll use our embedded distro then when we deploy it say on Azure, we'll use some of their higher level managed services instead of our embedded distro. And that will just give customers a better optimized experience. >> Interesting to see how that'll develop. Last question is, you know what should we expect going forward? Can you show us a little leg on on the future? >> Well, we've talked about a number of directions. This idea of semantic automation is a place where you know, you're going to, I think, continue to see things, shoots, green shoots, come up in our platform. And you know, it's somewhat of an abstract idea but the idea that the platform is just going to become semantically smarter. You know, I had to serve Re:infer as a way, we're semantically smarter now about communications data and forms of communications data. We're getting semantically smarter about documents, screens you know, so developers aren't dealing with, like, this low level stuff. They can focus on business problem and get out of having to deal with all this lower level mechanism. That is one of many areas I'm excited about, but I think that's an area you're going to see a lot from us in the next coming years. >> All right guys, hey, thanks so much for coming to theCUBE. Really appreciate you taking us through this. Awesome >> Yeah Always a pleasure. >> Platform extension. Ed. All right, keep it right there, everybody. Dave Nicholson, I will be back right after this short break from UiPath Forward5, Las Vegas. (upbeat music)

Published Date : Sep 30 2022

SUMMARY :

Brought to you by UiPath. Ted, good to see you again. Yeah, great to be here I think you used the term and the definition of this two was, you know, So, more robustness of the? And this way, you know, Why did you start the company? And everyone was thinking, you know, to be able to, you know, and there's, you know, and in many, you know, And we call it mining, but you know, And we were just talking about, you know, the user defines how you want and you know, the person Yeah, you know, so it's Here in the U.S., you run for office. and how you should route and the beginnings of a strategy StudioWeb was one that I think you could. and now you can buy in and making them better, you that the conference, for a company that you know, Well it's actually not multiple Oh, it's the same one, that into the platform of the underlying primitives So if you deploy automation suite on-prem Last question is, you know And you know, it's somewhat Really appreciate you Always a pleasure. right after this short break

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Todd Foley, Lydonia Technologie & Devika Saharya, MongoDB | UiPath Forward 5


 

(intro upbeat music) >> TheCUBE presents UiPath Forward5, Brought to you by UiPath. >> Welcome to day two of Forward5 UiPath Customer Conference. You're watching theCUBE. My name is Dave Vellante. My co-host is David Nicholson. Yesterday, Dave, we heard about the extension into an enterprise platform. We heard about, from the two CEOs, a new go-to-market strategy. We heard from a lot of customers how they're implementing UiPath generally and automation, specifically, scaling, hyper-automation, and all the buzzwords you hear. Todd Foley is the CDO and CSO of Lydonia Technologies and Devika Saharya is the director of ERP and RPA at MongoDB. Folks, welcome to theCUBE. Thanks for taking time out of your busy day and coming on. >> Thank you Dave. >> Thank you so much. >> So let's start with the roles. So Devika, ERP and RPA. >> Yes. >> It's like peanut butter and jelly, or how do those things relate? What's your, what's your role? >> Absolutely. So I started at Mongo as an ERP manager, and you know, as we were growing, the one thing that came out of, you know, the every year goals for the company, one big goal that came out was how we have to scale. There are so many barriers to scale. How can we become a billion dollar company? What do we need to do? And when we started drilling down into, you know, different areas, we figured it out that people do a lot of stuff manually. It's like comparing sheets, you know, copying data from one place to the other, and so on and so forth. So one thing that we realized was we definitely need some kind of automation. At that time, we didn't know about automation, but we did our own market research and here we are. >> Let's automate. Yeah, right. (Devika laughs) Sounds easy. All right, thank you. Todd, CDO, Chief Data or Chief Dig, and CSO, I'm assuming Chief Data? >> Chief Data. >> And the Chief Information Security Officer. Tell us about Lydonia and also your role. >> Sure, Lydonia, we started just over three years ago. We looked at the RPA market. We saw great opportunity, but we also saw a challenge. We saw that a lot of people had deployed RPA but weren't getting the promised, you know, immediate ROI, rapid deployment that was out there. And when we looked at it, we saw that it really wasn't a technical challenge. Sometimes it was how technology was applied, but there were a lot of things that people were doing in their process and how they were treating RPA, often as if it were traditional technology that slowed them down. So we built our practice, our company, around the idea of being able to help people scale very quickly and drive that faster. And we're finding now with the RPA being pretty ubiquitous, that it's the one thing that's in the greatest demand among our clients. >> Okay, so you're the implementation partner for Mongo, is that right? >> We are. >> Okay, so relatively new. Very new actually, but a specialist. Why'd you choose Lydonia? >> So, that's an interesting question. When we came last year to UiPath Forward, we were looking for, you know, the right kind of people who can, you know, put us on track. We had the technology, we had everything in place, we did the POC, everybody liked it, but we didn't know how to, you know, basically go in that direction. We were missing that direction. And then we, you know, we were doing our homework here, we found, we accidentally stumbled with Lydonia, and I had follow up conversations with Todd, and they were just so tapered. I knew exactly what Todd was explaining me, and we knew we are, we are in safe hands. >> So, where did you start? >> So we, the first thing that we did was a POC for the finance side of business. And right after that POC, we realized that, you know, how much time people were actually investing manually, like things that were done in three to four days was turning into a 30 minute process. And that gave us, you know, the idea that we should start drilling down into different departments and try to find where there are, you know, areas where we can improve. And we did all of that. And then we met with Todd, and Todd explained that how his Reignite process works. So we took Reignite as our first step and, you know, took it from there. We chose one department, we worked with them. We had about 10 processes highlighted, thanks to Todd, he worked with them, and he literally drilled and nailed it down that what we need to do. And as of today, all those 10 are automated. >> Wow. Okay. >> Todd, does this interaction between Lydonia and MongoDB, as a customer, apply equally in the field when you're going out and talking to clients that might be running MongoDB, they might be customers of MongoDB, they may have financial applications that are backended with MongoDB, is there a synergy there that you've been able to gain? >> I think there is. I think there's one thing that's kind of unique about RPA, and that the traditional questions around integration and applicability aren't as important when you have a platform that can work with anything that people can use. I think also, you know, when we look at what we typically do with people, some of the things we see at Mongo are very common use cases you know, across all of our clients. So I, there's definitely the ability for us to take things we've done and have clients get leverage out of them. At the same time, the platform itself is, makes it different than a traditional model where, you know if somebody has worked in a particular area or built an automation for a particular application, there's some kind of utility to do it faster for another client. What we find is that that's not really the case. And that oftentimes we'll compete with people who use different tool sets than UiPath who have that kind of value story around having done it before, we come in and we do it twice as fast as they could. >> So you've, you're a veteran of complex integrations. >> Oh yeah. (Todd laughs) >> I know that from our paths have crossed in the past. So you're saying that in this world of RPA, that this tool set like UiPath as a platform, we've been talking a lot about the difference between being a tool set and being a platform. >> Right. >> That this platform can sort of hover above things without that same layer of complexity, or level of complexity, that you've experienced in the past. Because that speaks to the idea that UiPath, as a platform, is going to work moving forward in a big way. >> Exactly, right. I think we've seen for years and years that regardless of the type of development environment you're using, a developer's value sometimes is based on what reusable libraries they've created, what they have to cut and paste from their old code to be able to do things faster. The challenge with that is it has to be maintained, when things change, they've got to update those libraries. It's a value prop that's very high touch. With UiPath, they've created the ultimate in reusability. The platform, especially since they acquired cloud elements and built all of those API integrations into their platform. The platform maintains the reusability and the libraries in such a way where they're drag and drop from a development standpoint and you don't have to maintain them. It's the ultimate expression of reusability as a platform. >> Yeah, cloud elements, API automation, obviously a key pick by UiPath. Devika, what's the scale of your operation today? Like how many bots and where do you see it going? >> Yes. So we, we started with one bot. Last year we experimented a lot that, you know, we were just trying to make our footprint in the company, trying to understand that, you know, people understand what RPA is, what UiPath is. Initially we got a lot of pushback. We got a pushback from our security team as well, because they could not understand, you know, that what UiPath is and how secure it is. And we had to explain them that how we would host it over AWS, how we will work, how we will not save passwords, et cetera. When we did all of that and they got comfort, we started picking, you know, very small processes around to show, you know, people the capability of RPA and UiPath per se. When we did that, people started just coming with bigger processes, and one specific team that I can think of came that we do, you know, fuzzy logic in Excel, and we do it twice a week, but it takes a lot of time. We automated it, they run it daily, every single day, two times now. And the exponential growth that we saw just with that one automation was mind boggling. I couldn't believe that, you know. We were tracking our insights and we were like, oh my God, what happened? It just blew out of proportion. >> Okay. So then did you need more bots? Are you still running one bot, or? >> Nope. Now at the moment we have nine. >> Okay. >> And we are still looking to grow. >> Okay. So the initial friction, you said there was some, you know, concern, it was primarily security or were there others, people afraid they're going to lose their jobs? Was there any of that? >> There was no risk of losing the job. The major, you know, pushback was, one was from security, the other one was from different system owners because a lot of people were not sure why we want UI access, or why we want API access, and why are we accessing their systems? What type of information we are trying to gather out of their systems. Are we writing into their system? Because a lot of people have issues when we start saying that we will write or override data. So most of the processes that we are working around are either writing, comparing, and reading and comparing, and if it is writing, we take special permission that this is what we are going to do. >> So what did you have to do to get through the security mottle, a AWS SOC 2 report, did you have to show them the UiPath pen test? >> Absolutely. >> Did you have to change any of your processes? What was that sort of punch list like? >> Everything. >> Yeah. >> So we had to start from pen test. We had to start, we had to explain that UiPath is in the process of, you know, acquiring SOC. We also explained that how things are hosted on AWS. We had to, you know, bring our consultants in who explained that how on, on AWS, this will be a very secured way of doing things. And when we did our first process, which was actually for the auditors, which is, you know, interesting. >> Yeah. >> What we did was we did segregation of duties, which I think is very important in every field and every sphere we work in. So for example, the the writeup that we were building for auditors, we made sure that it is approved by a physical or a human, you know, and not everything is done by the bot. The biggest piece of the puzzle was writing, you know, because it was taking a lot of time. People were going into different systems, gathering information, putting it on Excel, and then you know, comparing and submitting it to PWC. >> When you say write, you mean any update to a system of record? >> Correct. >> Required some scrutiny? >> Some scrutiny, yes, yes. >> Okay, initially by a human until there was comfort level and then it's like these bots know what they're doing. >> Correct, correct. >> Okay. And now you're a NetSuite customer, correct? >> Yes. >> That's your ERP? >> That's right. >> Now we were talking about Oracle is going to acquire OCR capabilities. Will that, and we've been talking, Dave and I, a week about, okay well ServiceNow has, you know, RPA, and Salesforce, and SAP, et cetera. How will that affect your thinking about adopting UiPath? >> I don't think it should matter because I think all these systems kind of coexist in a bigger ecosystem, you know, and I also feel that all these systems have their own plus points and minus points. Not one system in, per se, can do everything within a company. So it could be that, for example, NetSuite might be very strong for financials in the space we are in, but not extremely good around sales and marketing. So for that company chose Salesforce. So you know, you have those smaller smaller multiple systems that build into a bigger ecosystem, right. And I think the other piece of the puzzle is that UiPath helps bridge that gap between these systems. You know, it could happen that certain things can get integrated, certain things cannot because of the nature of business, the nature of work that the teams are trying to do. And I think UiPath is leveraging that gap, you know, and putting, you know, those strings together. >> As you scale - >> Mm hmm. >> How will, and Todd I presume you're going to assist in this process, but how will you decide what processes to prioritize, and is that a process driven decision? Is it data led? Both? If so, what kind of data? Can you describe how you guys are going to approach that? >> Yep. Todd, would you like to take that first before I start? >> Sure, yeah. >> Maybe some best practices and then we can maybe get specific to Mongo. >> Absolutely. Our guidance is always that it should be a business decision, right? And it should be data driven, based on a business defined metric around the business case for that particular automation. Our guidance to customers is don't automate it unless you know why you're automating it, and what the value is. We see sometimes there are challenges with people being able to articulate the business case for an automation, and it can almost always be resolved by having that business case be the first step, and qualifying and identifying an automation candidate. >> And how does that apply to Mongo? Do you, where are you thinking about scaling, in your opinion? >> It's interesting because, you know, initially we thought that we will, you know, explore one area in MongoDB. And the other thing that we did was we did road shows. So because we had to create some awareness in the company that we have UiPath there's something called bots. There's something called, you know, automation that we can do, so we created a presentation with small demos inside it and, you know, circulated it within the company. Different departments tried to explain what we can achieve. And based off of that, you know, we came up with a laundry list of all the automations that different departments needed. And out of that, you know, we started doing the business case, the value, you know, trying to come up with complexity, effort. We did a full estimation matrix and based off of that we came, okay, these are the top 20 that we should build first. And as soon as we built those top 20, we saw a skyrocket, you know, growth and - >> And you're looking for hard dollars, right? >> Yes, yes. Absolutely. >> Okay, just to be clear. >> Devika, I think Mongo also is great at taking a data driven approach to looking at their program. Do you want to share how you do that? >> Yes, absolutely. So one thing that we were very sure was we have to talk in terms of numbers because that's the only solid way to see growth. And what we did was, you know, we got insights, we started doing full metrics in terms of dollar saved, hour saved, and we are trying to track how every process is impacting, you know, in the grand scheme of things. Like say for example, for finance, are we shortening the close cycle in any shape or form by doing these two or three automations that we are doing? And I'm happy to report that we have really shortened our close cycle from where we started. >> Your quarter end or month end close. >> Correct, yes. >> Daily? You at the daily close yet, (all laugh) or the "John Chambers"? >> Drive everyone nuts. First I have to say, I could feel the audience sort of smiling as they see, as they hear from MongoDB, disruptor of legacy databases being cautious in their internal approach to change. As everyone else is. >> Exactly, yeah. >> But Todd, just sort of, double clicking on this idea of kind of stove pipes of capabilities in the RPA space. I mean OCR, being added to NetSuite, I'm not sure if that's the greatest example, but the point is Lydonia will work with all of those technologies to synthesize something. Is that correct? Or are you a UiPath only? >> Both. So we exclusively use UiPath with our customers. We don't use other RPA platforms. >> Okay. >> And we don't because, not because we can't, but because we don't believe that anything else is going to be as quick or as effective. Also, it's the only platform that is as broad and comprehensive as it needs to be to deliver outcomes to our customers. We have partnerships with other companies that have gaps where UiPath isn't currently playing, but the number of companies and the number of gaps has shrunk down to almost nothing these days. And we're well placed as UiPath continues to grow their platform to take advantage of that and leverage that to deliver outcomes to customers. >> It was a great story of starting small, being careful. >> Yes. >> And prudent, from a security standpoint, especially as a public company. And then it sounds like there's virtually unlimited opportunity. >> Yes, absolutely, absolutely. >> For you guys. Great story, thank you very much for sharing it. Appreciate it. >> Thank you. >> All right, good luck. All right, thank you for watching. Keep it right there. Dave Nicholson and Dave Vellante will be back from UiPath Forward5 from the Venetian in Las Vegas. Be right back. (upbeat music playing)

Published Date : Sep 30 2022

SUMMARY :

Brought to you by UiPath. and all the buzzwords you hear. So Devika, ERP and RPA. that came out of, you know, the every year All right, thank you. And the Chief Information that it's the one thing Why'd you choose Lydonia? we were looking for, you And that gave us, you know, and that the traditional So you've, you're a veteran Oh yeah. have crossed in the past. Because that speaks to and you don't have to maintain them. where do you see it going? that we do, you know, So then did you need more bots? Now at the moment we have nine. So the initial friction, you that we will write or override data. We had to start, we had and then you know, comparing and then it's like these bots know And now you're a NetSuite ServiceNow has, you know, leveraging that gap, you know, Todd, would you like to take and then we can maybe unless you know why you're automating it, that we will, you know, Yes, yes. Do you want to share how you do that? automations that we are doing? I could feel the audience capabilities in the RPA space. So we exclusively use and leverage that to deliver It was a great story of And then it sounds like there's Great story, thank you All right, thank you for watching.

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Stelio D'Alo & Raveesh Chugh, Zscaler | AWS Marketplace Seller Conference 2022


 

(upbeat electronic music) >> Welcome back to everyone, to "theCUBE's" coverage here in Seattle, Washington for Amazon Web Services Partner Marketplace Seller Conference, combining their partner network with Marketplace forming a new organization called AWS Partner Organization. This is "theCUBE" coverage. I'm John Furrier, your host. We've got great "Cube" alumni here from Zscaler, a very successful cloud company doing great work. Stelio D'Alo, senior director of cloud business development and Raveesh Chugh, VP of Public Cloud Partnerships at Zscaler. Welcome back to "theCUBE." Good to see you guys. Thanks for coming on. >> Thank you. >> Thanks having us, John. >> So we've been doing a lot of coverage of Zscaler, what a great success story. I mean, the numbers are great. The business performance, it's in the top two, three, one, two, three in all metrics on public companies, SaaS. So you guys, check. Good job. >> Yes, thank you. >> So you guys have done a good job. Now you're here, selling through the Marketplace. You guys are a world class performing company in cloud SaaS, so you're in the front lines doing well. Now, Marketplace is a procurement front end opportunity for people to buy. Hey, self-service, buy and put things together. Sounds novel, what a great concept. Great cloud life. >> Yes. >> You guys are participating and now sellers are coming together. The merger of the public, the partner network with Marketplace. It feels like this is a second act for AWS to go to the next level. They got their training wheels done with partners. Now they're going to the next level. What do you guys think about this? >> Well, I think you're right, John. I think it is very much something that is in keeping with the way AWS does business. Very Amazonian, they're working back from the customer. What we're seeing is, our customers and in general, the market is gravitating towards purchase mechanisms and route to market that just are lower friction. So in the same way that companies are going through their digital transformations now, really modernizing the way they host applications and they reach the internet. They're also modernizing on the purchasing side, which is super exciting, because we're all motivated to help customers with that agility. >> You know, it's fun to watch and again I'm being really candid and props to you guys as a company. Now, everyone else is kind of following that. Okay, lift and shift, check, doing some things. Now they go, whoa, I can really build on this. People are building their own apps for their companies. Going to build their own stuff. They're going to use piece parts. They're going to put it together in a really scalable way. That's the new normal. Okay, so now they go okay, I'm going to just buy through the market, I get purchasing power. So you guys have been a real leader with AWS. Can you share what you guys are doing in the Marketplace? I think you guys are a nice example of how to execute the Marketplace. Take us through. What are you guys offering there? What's the contract look like? Is it multi-pronged? What's the approach? What do customers get if they go to the marketplace for Zscaler? >> Yeah, so it's been a very exciting story and been a very pleasing one for us with AWS marketplace. We see a huge growth potentially. There are more than 350,000 customers that are actively buying through Marketplace today. We expect that number to grow to around a million customers by the next, I would say, five to ten years and we want to be part of this wave. We see AWS Marketplace to be a channel where not only our resalers or our channel partners can come and transact, but also our GSIs like Accenture want to transact through this channel. We are doing a lot, in terms of bringing new customers through Marketplace, who want to not only close their deals, but close it in the next few hours. That's the beauty of Marketplace, the agility, the flexibility in terms of pricing that it provides to ISVs like us. If a customer wants to delay their payments by a couple of quarters, Marketplace supports that. If a customer wants to do monthly payments, Marketplace supports that. We are seeing lot of customers, big customers, that have signed EDPs, enterprise discount plans with AWS. These are multi-year cloud commits coming to us and saying we can retire our EDPs with AWS if we transact your solution through AWS Marketplace. So what we have done, as of today, we have all of our production services enabled through AWS Marketplace. What that means for customers, they can now retire their EDPs by buying Zscaler products through AWS Marketplace and in return get the full benefit of maximizing their EDP commits with AWS. >> So you guys are fully committed, no toe on the water, as we heard. You guys are all in. >> Absolutely, that's exactly the way to put it. We're all in, all of our solutions are available in the marketplace. As you mentioned, we're a SaaS provider. So we're one of the vendors in the Marketplace that have SaaS solutions. So unlike a lot of customers and even the market in general, associate the Marketplace for historical reasons, the way it started with a lot of monthly subscriptions and just dipping your toe in it from a consumer perspective. Whereas we're doing multimillion dollar, multi-year SaaS contracts. So the most complicated kinds of transactions you'd normally associate with enterprise software, we're doing in very low friction ways. >> On the Zscaler side going in low friction. >> Yep, yeah, that's right. >> How about the customer experience? >> So it is primarily the the customer that experiences. >> Driving it? >> Yeah, they're driving it and it's because rather than traditional methods of going through paperwork, purchase orders- >> What are some of the things that customers are saying about this, bcause I see two benefits, I'll say that. The friction, it's a channel, okay, for Zscaler. Let's be clear, but now you have a customer who's got a lot of Amazon. They're a trusted partner too. So why wouldn't they want to have one point of contact to use their purchasing power and you guys are okay with that. >> We're absolutely okay with it. The reason being, we're still doing the transaction and we can do the transaction with our... We're a channel first company, so that's another important distinction of how people tend to think of the Marketplace. We go through channel. A lot of our transactions are with traditional channel partners and you'd be surprised the kinds of, even the Telcos, carrier providers, are starting to embrace Marketplace. So from a customer perspective, it's less paperwork, less legal work. >> Yeah, I'd love to get your reaction to something, because I think this highlights to me what we've been reporting on with "theCUBE" with super cloud and other trends that are different in a good way. Taking it to the next level and that is that if you look at Zscaler, SaaS, SaaS is self-service, the scale, there's efficiencies. Marketplace first started out as a self-service catalog, a website, you know, click and choose, but now it's a different. He calls it a supply chain, like the CICD pipeline of buying software. He mentions that, there's also services. He put the Channel partners can come in. The GSIs, global system integrators can come in. So it's more than just a catalog now. It's kind of self-service procurement more than it is just a catalog of buy stuff. >> Yes, so yeah, I feel CEOs, CSOs of today should understand what Marketplace brings to the bear in terms of different kinds of services or Zscaler solutions that they can acquire through Marketplace and other ISV solutions, for that matter. I feel like we are at a point, after the pandemic, where there'll be a lot of digital exploration and companies can do more in terms of not just Marketplace, but also including the channel partners as part of deals. So you talked about channel conflict. AWS addressed this by bringing a program called CPPO in the picture, Channel Partner Private Offers. What that does is, we are not only bringing all our channel partners into deals. For renewals as well, they're the partner of record and they get paid alongside with the customer. So AWS does all the heavy lifting, in terms of disbursements of payments to us, to the channel partner, so it's a win-win situation for all. >> I mean, private offers and co-sale has been very popular. >> It has been, and that is our bread and butter in the Marketplace. Again, we do primarily three year contracts and so private offers work super well. A nice thing for us as a vendor is it provides a great amount of flexibility. Private Offer gives you a lot of optionality, in terms of how the constructs of the deal and whether or not you're working with a partner, how the partner is utilizing as well to resell to the end user. So, we've always talked about AWS giving IT agility. This gives purchasing and finance business agility. >> Yeah, and I think this comes up a lot. I just noticed this happening a lot more, where you see dedicated sessions, not just on DevOps and all the goodies of the cloud, financial strategy. >> Yeah. >> Seeing a lot more conversation around how to operationalize the business transactions in the cloud. >> Absolutely. >> This is the new, I mean it's not new, it's been thrown around, but not at a tech conference. You don't see that. So I got to ask you guys, what's the message to the CISOs and executives watching the business people about Zscaler in the Marketplace? What should they be looking at? What is the pitch for Zscaler for the Marketplace buyer? >> So I would say that we are a cloud-delivered network security service. We have been in this game for more than a decade. We have years of early head start with lots of features and functionality versus our competitors. If customers were to move into AWS Cloud, they can get rid of their next-gen firewalls and just have all the traffic routed through our Zscaler internet access and use Zscaler private access for accessing their private applications. We feel we have done everything in our capacity, in terms of enabling customers through Marketplace and will continue to participate in more features and functionality that Marketplace has to offer. We would like these customers to take advantage of their EDPs as well as their retirement and spend for the multi-commit through AWS Marketplace. Learn about what we have to offer and how we can really expedite the motion for them, if they want to procure our solutions through Marketplace >> You know, we're seeing an ability for them to get more creative, more progressive in terms of the purchasing. We're also doing, we're really excited about the ability to serve multiple markets. So we've had an immense amount of success in commercial. We also are seeing increasing amount of public sector, US federal government agencies that want to procure this way as well for the same reasons. So there's a lot of innovation going on. >> So you have the FedRAMP going on, you got all those certifications. >> Exactly right. So we are the first cloud-native solution to provide IL5 ATO, as well as FedRAMP pie and we make that all available, GSA schedule pricing through the AWS Marketplace, again through FSIs and other resellers. >> Public private partnerships have been a big factor, having that span of capability. I got to ask you about, this is a cool conversation, because now you're like, okay, I'm selling through the Marketplace. Companies themselves are changing how they operate. They don't just buy software that we used to use. So general purpose, bundled stuff. Oh yeah, I'm buying this product, because this has got a great solution and I have to get forced to use this firewall, because I bought this over here. That's not how companies are architecting and developing their businesses. It's no longer buying IT. They're building their company digitally. They have to be the application. So they're not sitting around, saying hey, can I get a solution? They're building and architecting their solution. This is kind of like the new enterprise that no one's talking about. They kind of, got to do their own work. >> Yes. >> There's no general purpose solution that maps every company. So they got to pick the best piece parts and integrate them. >> Yes and I feel- >> Do you guys agree with that? >> Yeah, I agree with that and customers don't want to go for point solutions anymore. They want to go with a platform approach. They want go with a vendor that can not only cut down their vendors from multi-dozens to maybe a dozen or less and that's where, you know, we kind of have pivoted to the platform-centric approach, where we not only help customers with Cloud Network Security, but we also help customers with Cloud Native Application Protection Platform that we just recently launched. It's going by the name of the different elements, including Cloud Security Posture Management, Cloud Identity Event Management and so we are continuously doing more and more on the configuration and vulnerability side space. So if a customer has an AWS S3 bucket that is opened it can be detected and can be remediated. So all of those proactive steps we are taking, in terms of enhancing our portfolio, but we have come a long way as a company, as a platform that we have evolved in the Marketplace. >> What's the hottest product? >> The hottest product? >> In Marketplace right now. >> Well, the fastest growing products include our digital experience products and we have new Cloud Protection. So we've got Posture and Workload Protection as well and those are the fastest growing. For AWS customers a strong affinity also for ZPA, which provides you zero trust access to your workloads on AWS. So those are all the most popular in Marketplace. >> Yeah. >> So I would like to add that we recently launched and this has been a few years, a couple of years. We launched a product called Zscaler Digital X, the ZDX. >> Mm-hmm. >> What that product does is, let's say you're making a Zoom call and your WiFi network is laggy or it's a Zoom server that's laggy. It kind of detects where is the problem and it further tells the IT department you need to fix either the server on which Zoom is running, or fix your home network. So that is the beauty of the product. So I think we are seeing massive growth with some of our new editions in the portfolio, which is a long time coming. >> Yeah and certainly a lot of growth opportunities for you guys, as you come in. Where do you see Zscaler's big growth coming from product-wise? What's the big push? Actually, this is great upside for you here. >> Yeah. >> On the go to market side. Where's the big growth for Zscaler right now? So I think we are focused as a company on zero trust architecture. We want to securely connect users to apps, apps to apps, workloads to workloads and machines to machines. We want to give customers an experience where they have direct access to the apps that's hidden from the outside world and they can securely connect to the apps in a very succinct fashion. The user experience is second to none. A lot of customers use us on the Microsoft Office 365 side, where they see a lag in connecting to Microsoft Office 365 directly. They use the IE service to securely connect. >> Yeah, latency kills. >> Microsoft Office 365. >> Latency kills, as we always say, you know and security, you got to look at the pattern, you want to see that data. >> Yeah, and emerging use cases, there is an immense amount of white space and upside for us as well in emerging use cases, like OT, 5G, IOT. >> Yeah. >> Federal government, DOD. >> Oh god, tactical edge government. >> Security at the edge, absolutely, yeah. >> Where's the big edge? What's the edge challenge right now, if you have to put your finger on the edge, because right now that's the hot area, we're watching that. It's going to be highly contested. It's not yet clear, I mean certainly hybrid is the operating model, cloud, distributing, computing, but edge has got unique things that you can't really point to on premises that's the same. It's highly dynamic, you need high bandwidth, low latency, compute at the edge. The data has to be processed right there. What's the big thing at the edge right now? >> Well, so that's probably an emerging answer. I mean, we're working with our customers, they're inventing and they're kind of finding the use cases for those edge, but one of the good things about Zscaler is that we are able to, we've got low latency at the edge. We're able to work as a computer at the edge. We work on Outpost, Snowball, Snowcone, the Snow devices. So we can be wherever our customers need us. Mobile devices, there are a lot of applications where we've got to be either on embedded devices, on tractors, providing security for those IOT devices. So we're pretty comfortable with where we are being the- >> So that's why you guys are financially doing so well, performance wise. I got to ask you though, because I think that brings up the great point. If this is why I like the Marketplace, if I'm a customer, the edge is highly dynamic. It's changing all the time. I don't want to wait to buy something. If I got my solution architects on a product, I need to know I'm going to have zero trust built in and I need to push the button on Zscaler. I don't want to wait. So how does the procurement side impact? What have you guys seen? Share your thoughts on how Marketplace is working from the procurement standpoint, because it seems to me to be fast. Is that right, or is it still slow on their side? On the buyer side, because this to me would be a benefit to developers, if we say, hey, the procurement can just go really fast. I don't want to go through a bunch of PO approvals or slow meetings. >> It can be, that manifests itself in several ways, John. It can be, for instance, somebody wants to do a POC and traditionally you could take any amount of time to get budget approval, take it through. What if you had a pre-approved cloud budget and that was spent primarily through AWS Marketplace, because it's consolidated data on your AWS invoice. The ability to purchase a POC on the Marketplace could be done literally within minutes of the decision being made to go forward with it. So that's kind of a front end, you know, early stage use case. We've got examples we didn't talk about on our recent earnings call of how we have helped customers bring in their procurement with large million dollar, multimillion dollar deals. Even when a resaler's been involved, one of our resaler partners. Being able to accelerate deals, because there's so much less legal work and traditional bureaucratic effort. >> Agility. >> That agility purchasing process has allowed our customers to pull into the quarter, or the end of month, or end of quarter for them, deals that would've otherwise not been able to be done. >> So this is a great example of where you can set policy and kind of create some guard rails around innovation and integration deals, knowing if it's something that the edge is happening, say okay, here's some budget. We approved it, or Amazon gives credits and partnership going on. Then I'd say, hey, well green light this, not to exceed a million dollars, or whatever number in their range and then let people have the freedom to execute. >> You're absolutely right, so from the purchasing side, it does give them that agility. It eliminates a lot of the processes that would push out a purchase in actual execution past when the business decision is made and quite frankly, to be honest, AWS has been very accommodative. They're a great partner. They've invested a lot in Marketplace, Marketplace programs, to help customers do the right thing and do it more quickly as well as vendors like us to help our customers make the decisions they need to. >> Rising tide, a rising tide floats all boats and you guys are a great example of an independent company. Highly successful on your own. >> Yep. >> Certainly the numbers are clear. Wall Street loves Zscaler and economics are great. >> Our customer CSAT numbers are off the scale as well. >> Customers are great and now you've got the Marketplace. This is again, a new normal. A new kind of ecosystem is developing where it's not like the old monolithic ecosystems. The value creation and extraction is happening differently now. It's kind of interesting. >> Yes and I feel we have a long way to go, but what I can tell you is that Zscaler is in this for the long run. We are seeing some of the competitors erupt in the space as well, but they have a long way to go. What we have built requires years worth of R&D and features and thousands of customer's use cases which kind of lead to something what Zscaler has come up with today. What we have is very unique and is going to continuously be an innovation in the market in the years to come. In terms of being more cloud-savvy or more cloud-focused or more cloud-native than what the market has seen so far in the form of next-gen firewalls. >> I know you guys have got a lot of AI work. We've had many conversations with Howie over there. Great stuff and really appreciate you guys participating in our super cloud event we had and we'll see more of that where we're talking about the next generation clouds, really enabling that new disruptive, open-spanning capabilities across multiple environments to run cloud-native modern applications at scale and secure. Appreciate your time to come on "theCUBE". >> Thank you. >> Thank you very much. >> Thanks for having us. >> Thanks, I totally appreciate it. Zscaler, leading company here on "theCUBE" talking about their relationship with Marketplace as they continue to grow and succeed as technology goes to the next level in the cloud. Of course "theCUBE's" covering it here in Seattle. I'm John Furrier, your host. Thanks for watching. (peaceful electronic music)

Published Date : Sep 28 2022

SUMMARY :

Good to see you guys. I mean, the numbers are great. So you guys have done a good job. The merger of the public, So in the same way that companies and props to you guys as a company. and in return get the full benefit So you guys are fully committed, and even the market in general, On the Zscaler side So it is primarily the the customer What are some of the things and we can do the transaction with our... and that is that if you So AWS does all the heavy lifting, I mean, private offers and in terms of how the constructs of the deal the goodies of the cloud, in the cloud. So I got to ask you guys, and just have all the traffic routed in terms of the purchasing. So you have the FedRAMP going on, and we make that all available, This is kind of like the new enterprise So they got to pick the best evolved in the Marketplace. Well, the fastest growing products Zscaler Digital X, the ZDX. So that is the beauty of the product. What's the big push? On the go to market side. and security, you got Yeah, and emerging use cases, on premises that's the same. but one of the good things about Zscaler and I need to push the button on Zscaler. of the decision being made or the end of month, or the freedom to execute. It eliminates a lot of the processes and you guys are a great example Certainly the numbers are clear. are off the scale as well. It's kind of interesting. and is going to continuously the next generation clouds, next level in the cloud.

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Trish Cagliostro, Wiz | AWS Marketplace Seller Conference 2022


 

>>Okay, welcome back everyone. It's the cubes coverage here in Seattle, Washington for Amazon web services, marketplace seller event. Really the big news here is the combination of the partner network with marketplace to one organization called the Amazon web services partner organization. Again, great news. Things are coming together, getting simplified and I'm John furry host of the cube. You've got a great guest here. Trish TRO head of worldwide Alliance at Wiz the fastest growing software company in history. Congratulations. Welcome to the cube. >>Thank you so much. And thanks for having us. >>So we were talking on camera. You had a little insight to a AWS. You jumped on this company. Oh my God. Amazing team. Take us through the story real quick. It's worth noting Wiz the company fastest growth. We're seeing take us through the quick soundbite. >>Sure. So the quick soundbite. So I was at AWS and my husband shared an article with me on cnbc.com about Wiz. They just done a big funding raise and he's like, you really have to read this. And I read it. And I said, oh my God, every single customer that I've met with the last year and a half has this problem. I have to find a way to be there. I don't care if I have to sweep the floors, lucky enough, they needed someone to run channels and alliances. So I did not have to sweep the floors, but for me, you know, when I think about our success, it's really this convergence of a series of things it's it's right time. Right? COVID forced everybody to the cloud, probably a little faster than they were ready to, you know, right market. And we have this convergence of the incredible product market fit, helping customers accelerate their cloud journey securely. And then I can't say enough about the team. You know, I thought it was fascinating, you know, as great as our product is when I got on board, everyone kept telling me, you know, they bought our product because of the team. And I was like, okay, cool. What about the product? And then I met the team and I understood. So jumped >>On one off one rocket ship. Yeah. To go onto another one. Yeah. You like the rocket, you like to ride those big, fast growth companies. You >>Know, I, I wish I was the kind of person where, you know, I just, I need excitement. Right? I'm I love to build. And I've had really good luck that I've always been able to find myself in a place, whether it's at a massive company or a startup to find myself as a builder, which has always been awesome. >>Well, tr it's great to have you on the cube. And a little fun fact is your sister was interviewed here on the cube in 2019 by myself. And so we have the first sisters, both cube alumni. Congratulations. >>I think that's, you know, honestly of all the accomplishments in my career, that's definitely one. I gotta make sure I get a plaque for that. You >>Will get a VIP sticker too. Yes, we, we all >>Sticker. Let's not get crazy now. >>All right. We'll designate in the front page. We'll have a very big story. L fund all good. We'd love the queue. We'd love to get the insight. So I wanna get your thoughts. Okay. You you've seen the Amazon side. You've been on that side. Now you're another side of the table with a partner growing. We're here to seller our conference. Big mission here is let's make things simpler and easier to procure software since you're already fast growing, what's in it for the customer to work through AWS, to get Wiz. Obviously you guys got a lot of demand. Yeah. A lot of money flowing through. You guys have a direct sales force. Are you going through the marketplace? What's the relationship between Wiz and Aish marketplace. >>So huge, honestly, and it's been a huge contributor to our success. We were lucky because we're, we were born during COVID, we're born in the cloud company. We got to build it from the ground up. This wasn't something that we had to go and figure out how to integrate into our existing ecosystem. Our ecosystem is actually built around the marketplace motion. You know, it's, it's interesting as you know, coming from AWS and now being on the other side, you know, something we really put a focus on is, you know, I see a lot of the companies that I was working with, you know, cloud was very much this thing. That's kind of in a silo and it's its own box and it competes internally. And really when you, you get deeper and deeper into the marketplace, it becomes about how do I use the cloud to really accelerate what I'm doing and to integrate it across my different channels. And for us, you know, AWS is our deepest relationship on the partner side. We invested heavily early and often, and it's been amazing. You >>Know, tr I was talking one of the data brick guys as well, and other companies that are big successes. This is a unique time here at the marketplace. We're on the ground floor. You can see here, we're at the, there's no stage. It's the smaller Q small venue, very intimate event. But it reminds me of 2013 when reinvent was starting to get traction second year, small, intimate, little bit bigger, obviously, but this is gonna feel like it's gonna explode. And you mentioned that you guys are building emotions around the ecosystem of the marketplace because you were born, born in the cloud. And COVID, so it's almost like if you're a startup today, why wouldn't you be in the marketplace first? Why even have that motion? So reminds me of the old days of you're a startup. Why not use the cloud? Why build a data center? >>No, and I think that's a really great analogy, you know, at least from what I've seen, it's, it's super interesting as a startup, because part of when you come out with a new technology in a perfect world, customers would already know what you were gonna make and have funding allocated for it. And we would all have this much easier sales cycle. That's not how it works. The customers, you know, as much as they might wanna get your solution, they have real things like budgets to deal with. And so it's really cool because when you work with the marketplace, it's a pool of funding that the customer has allocated on the customer side. It burns down their commit with the, with their different contracts. So that's usually powerful for them, right? Being able to consolidate your it, spend, reduce your overall total cost of ownership is, is usually powerful to the customer. And it on our side is a startup. So not only are they the financial benefits, it also helps you elevate the conversation. You know, a lot of times in the security industry, it's really all about like speeds and beads. That's how we sell cyber crime is 300% on the rise and stuff like that. Right. But being able to kind of get above that and help the customer, you know, have that financial conversation is, is really helpful too. >>So if I'm a startup, I'm a company, what would be the playbook for me and say, you know what, I'm gonna go all in, in the marketplace, I'm just gonna build the best kick ass product. Okay. I got product market fit. I'm gonna focus all my creative energy on building the best tech with the best, best team. All my friends and colleagues, and none of this non says go to market direct Salesforce, go all in on AWS. I know the product market fits there. What's the playbook. What do I do? Do just list it. >>So list, I think this is one of the mistakes that a lot of companies make when, when they first start out with the marketplace, right? They're like I will get to the marketplace and then AWS will sell my solution. I'm done the marketplace really? >>Where's the money back up the truck, come on. >>Exactly. Right? Like they have all these customers, they should just all come to me. Right. And I think that's one of the mistakes that organizations stumble on initially, cuz they go to the marketplace and then AWS is not selling their solution for them immediately. And they're like, the marketplace is a failure and it's really not. It's just the beginning of that. Being able to go into the marketplace, being able, honestly, to set expectations internally and understanding the journey that really comes into play here. You know, building, you know, one of the things that I talk to a lot about my team with is like building success within the sales reps and helping them be big advocates and champions for the marketplace. And the other thing is like, don't assume people know, I can't tell you. I feel like my, my real job at Wiz is I'm like the marketplace evangelist and cheap cuz that's all I do is talk about why they should use the marketplace and how it can solve all these different problems. Don't assume that people know how to do these things. Like you have to keep reiterating the message. You have to find sellers that are ready for it. And then you have to really, you have to teach them how to do it and then align your sales process accordingly. Like confidentiality come up a whole bunch at this conference today. It's important. You need it. >>It's huge. How big is your sales force right now? >>On >>The direct side. >>On the direct side, I think we're like a hundred or something like >>That. So you have, you have people out there on the streets knocking on doors selling. How's that comp decision go internally as you guys have that, what's the, what's the uptake in the marketplace for you guys right now? Is it high? Is it it's >>Been really high honestly. Yeah. It's and we've been really great. We have some incredible champions internally who are really great about sharing their experience, helping other sellers understand like we've, we've honestly had amazing co-sell stories at AWS where they've been so supportive and helpful. And it's amazing. Like we've had so many sellers that have done their first marketplace transaction ever. And now it's like for some of our sellers, they're at the point where they're like, I don't wanna, I don't wanna not do a marketplace transaction. It's just, it's so much easier. Take us >>For the procurement benefits. Take, walk me through what happens on the procurement side. What's the benefits for using the marketplace as you, as the procurement process goes through? >>Oh, from a, from a procurement side, right? It's like, it's simple, right? Like you, you essentially click a button and it's done like from the seller's side, like imagine not having to like chase down 15 different signatures and make sure nobody's on vacation. Right? So it just takes this really convoluted ti process that they would normally deal with. It makes it a lot simpler on the customer side. Right. Being able to have one consolidated is super powerful, burning down against commit, super powerful. And I think that's something that's really helped. Our sellers too, is being able, like we, we spend a tremendous amount of resources on educating our sellers. Not only about how it's gonna help them, but also how it's gonna help the customer too, >>Too. So good internally for you guys frictionless easier, better, better. Sounds like a better path >>On that. Oh, I won't say frictionless. I mean we're, we're about a year into this, but it wasn't so much frictionless, but it's not a hassle itself. Right. It's not a hassle. And it's all about >>On scale one to 10, 10 being frictionless. Would you get a, an eight or >>I'd say like an eight. Yeah. Okay. Okay. Cool. But it's important for organizations to understand that, right? Like that just because there's a little bit of friction at first. Like the most important thing I told my team is they were like, look like, well, why doesn't everybody wanna do this? This is so easy. And a, a good seller will take the hard time every way when they know what the defined outcome is. Yeah. The marketplace to them feels like a shortcut at first. Yeah. So a very much helps them become like, Hey look, this isn't a shortcut. This is gonna help you. Like, this is a good thing. And once you get that adoption like that, that's where the primary friction is. They almost go, is this, is this too good to be true? This can't be real. >>It, it, it almost sounds too good to be true when you think about, okay, so lemme take, I'm gonna put them a sales rep for a second. Like I'm selling WIS and I go and knock on a door and there's a company and I get an, a champion inside the company and says, oh, I love this product. I wanna buy it. I gotta get my PO approved and I gotta go get, I tell my boss about it. Does it go through that kind of normal kind of normal sales motion where you got buy in and now they gotta commit and close and get contract or they just go to the person who runs the account, click the button, like, like, is there, I mean, I'd like to see that shortcut happen. Like so on the customer side, what, what do you see as the process? Is it just go to the console and hit by and >>You know, depends on the customer honestly, and kind of where they are in their cloud journey. You know, really mature customers tend to have a little bit more of a mature process, you know, earlier customers, it tends to be a little less, let's say structured, but no, it's definitely not. The customer just clicks the button and it's done. That would be quite nice. We're just not there yet, but it's definitely a much simpler process cuz you know, you think about it on the customer side when they decide they wanna buy something, especially something new, they don't have allocated funding for us. They have to go build all this justification for funding. They still have to do that. Right. But then now there's a pot of money that they can go to and be able to retire against. There, there, it does help in that sense. A >>Lot. Chris, Chris grew has talked about on his keynote, the buyer journey survey. That seems to be on the, on the customer side. Yeah. Having those processes where they can forecast against it, they kind of know what they're getting. That's that's that's sounds like a great thing that's happening. I wanna get back to this comp issue again. Cause this came up. I heard that a lot. We talked with Chris about the competing thing. That's not an issue in my mind, but I think the factor to me, if I'm looking at this is that if you get the comp right, they can sell it at Amazon. You get comped, your sales people get comped goes through the marketplace. How do you look at that? How do company her look? How do they look at the comp what's what's the deciding factor or is it a non-issue what's the, what's the core. >>So I'm opportunity. I'm gonna be honest. I think I got a little lucky because I think the getting alignment at the executive level that this was something we should do to be totally honest here. Wasn't wasn't super hard. When we presented a clear plan, how we were gonna do it, what other companies were doing, what it did for their business to our executives. We do, we get some pushback. Sure. Healthy questions. Sure. But like it, it really >>Was it margin related or more like operational costs. >>It wasn't even margin related. It was again, more of like, is this, this feels too good to be true kind of thing. So it was more like proving it to them. Like no, like it really can be that easy. Yeah. And then on the, the comp side, right. For us, we look at it as like cost of sales. So yeah. You know, we, we treat it the same way. We treat all other channels and we wanted to make sure for our reps that, you know, when we think about the channel, whether, you know, from, especially with marketplace, like it can't be harder for them to do a marketplace transaction or less incentive for them to do that than a direct one that doesn't incentivize the right behaviors. >>So it's more of an indirect channel play. >>Yeah. So it's all for us. It was about aligning the right incentives to drive the right behaviors. It wasn't, it actually was a pretty short discussion on the confidentiality. Everyone was like, no, this, this makes sense. We should do that. >>Yeah. I mean, I think it's, I think it's an easy, easy, but you have to be organized for it. Like, like Chris said, don't put the toe in the water. Right. Put your flagship offering in there, make it valuable. And then the flag wheel gets going, the Amazon sales people can sell it. Right. They get calm. That's always a good thing. >>Yeah. And I think that's something that was really interesting. Like when we started on the marketplace journey, like I said, it's not just, you get in a marketplace and you're done, you know, Chris talked a lot about ISV accelerate and you know, how you elevate yourself within that program, doing things with ACE, like putting in different opportunities to, to start to essentially build that groundswell to drive co-sell it's, it's gets that first step into it. But there's so much more that, that we're still discovering and learning today is we're building it >>Out. And you said you had some good co-sell examples. >>Oh yeah. So we've had some great Cosell. >>What's your best one. Best one to >>Share. Oh, so my favorite one, I won't say the customer name, but we were in the final stages and a customer was really like, oh, like this is a lot of money. I'm really nervous. And the, they, I think what's crazy is that at AWS you have a different relationship with customers. Like you are truly a trusted advisor and rightfully so. Yeah. AWS really does a great job with making sure their account teams do what's best for the customer. And so an AWS seller or technical resource on an account says, Hey, no, this is the right thing for your business. That is huge for the customer. So we at Wiz actually spend a lot of time investing in enabling and educating the AWS account teams. So they feel comfortable when they get into that situation where the customers nervous of being saying like, no, this is you need to do this. This is >>Gonna be, you carry a lot of weight with the customers. >>Absolutely. >>And so you almost have to treat them like a lunch and learn, get 'em up, find, share. So it's kind of like an indirect relationship for you, but for them it's a part, you know, this is basically a channel. >>Yeah. And I think that's the thing that, that really is something we we've really heavily invested in is, is building. I like call the ground game within AWS. Right? Yeah. Making sure we spend time with enabling their reps. We enable their technical teams lunch and learns, right? Like there's so much energy at AWS to really invest in technical solutions that help their customers. Awesome. Which you don't always find that a lot of partners honestly. >>Well, Trish, great. Great to have you on sharing the AWS relationship story with WIS, gotta ask you, what's it like to be working for the fastest growing startup? What's it like? It's, it's, it's pretty fun. >>You know, it's, let's say I don't ever wake up on a day and say, man, I just wish I had more things to do. No, it's, it's been an incredible journey. The people, you know, my favorite part of a startup is, you know, getting to do this with a bunch of really incredible, awesome people. It's, it's the most fun thing in the world. We've, I've learned more in the last, you know, we like to joke that we're a five year old company and a one year old company at the exact same time. Yeah. And what's cool is we get to learn and, and I I've learned so much this year. >>When was the company officially >>Formed? It was officially formed before. Like, so it was officially formed in February, 2020. We started officially operating in the January following 21. So 21. Yep. >>Yeah. So one and a half years, >>One and a half years. Isn't that crazy? Great. >>And a hundred million ARR already. Yeah. Hitting that. >>Yep. It's been a, a wild journey. I I'll put it that way >>Is the, what's the success of the businesses? It, the onboarding the, is it the business model of freemium? What's the product market fit dynamic. Why is so fast? I mean, that's the needs there? Pandemic fresh, clean piece, piece of paper doing it, right. What's the, why is it? Why is that going so fast? >>Well, I think about this, I've been in the security industry for too many years. And when you think about normal security products, like there's so much time to value, you have to deploy all this infrastructure and then you gotta wait till something happens that you find that's scary, that will excite the customer. Right? It's, it's, it's a lot of time to show value. What blew my mind is the way that we approach our, the problem that we're solving is essentially immediate time to value. So the customer connects within minutes, they're immediately presented with here's your, your top risks. And then they can take action on them. Right? Like it's not just, here's these big threats and detecting, it's actually giving, empowering the customer to go and, and fix things. That's that's powerful for them. Yeah. Yeah. >>So, and the renewals are there coming in, people like the product, >>I mean, we've only been around for a year and a half, so there aren't that many renewals yet, but let's say we have extremely strong renewal rate from our customer base. >>Yeah. I mean you can have when you have a great product. Yeah. Well, thanks for coming on sharing. What's your assessment so far of the database marketplace kind of reorg with APN partner network to have one organization. What does that mean to the, to the market? What does that what's that tell you? >>So I was really excited. So we're actually built this way. So I run both our channels and alliances organization and it was, it was great because it allows these two things to work together and, and very well. And AWS, I think, is realizing the power of bringing those two groups together. So when I saw that, I was like, that's gonna be great. It's gonna make it simpler, easier. And at least for us, it's been really powerful. >>Awesome. Thanks for coming on the cube. Really appreciate it. We'll get you that plaque shortly. >>I thought I was getting a sticker too. >>Don't forget the sticker. Oh, the sticker definitely guaranteed. And we'll give you a VIP icon on our cube alumni network. All >>Right. I like that. >>Thanks for coming out. Alls great stuff. Thanks. Awesome. Thanks for having all best growing company history here on the cube, bringing all the action again, the new flywheel is gonna be procured through the marketplaces. This is obvious how it all kind of works and forms. It's kind of happening in real time. Cube's got you covered on the ground floor here in Seattle with more coverage after the short break.

Published Date : Sep 21 2022

SUMMARY :

Really the big news here is the combination of the partner network with Thank you so much. You had a little insight to a AWS. You know, I thought it was fascinating, you know, as great as our product is when I got on board, You like the rocket, And I've had really good luck that I've always been able to find myself in a place, Well, tr it's great to have you on the cube. I think that's, you know, honestly of all the accomplishments in my career, that's definitely one. Will get a VIP sticker too. Let's not get crazy now. What's the relationship between Wiz and on the other side, you know, something we really put a focus on is, you know, I see a lot of the companies that I was working with, emotions around the ecosystem of the marketplace because you were born, born in the cloud. So not only are they the financial benefits, it also helps you elevate the conversation. So if I'm a startup, I'm a company, what would be the playbook for me and say, you know what, I'm gonna go all So list, I think this is one of the mistakes that a lot of companies make when, when they first start out with the marketplace, And then you have to really, you have to teach them how to do it and then align your sales process accordingly. How big is your sales force right now? decision go internally as you guys have that, what's the, what's the uptake in the marketplace for And now it's like for some of our sellers, they're at the point where they're like, I don't wanna, I don't wanna not do a marketplace transaction. What's the benefits for using but also how it's gonna help the customer too, Sounds like a better path And it's all about Would you get a, an eight or And once you get that adoption like that, that's where the primary friction is. Like so on the customer side, what, what do you see as the process? know, really mature customers tend to have a little bit more of a mature process, you know, earlier customers, That's not an issue in my mind, but I think the factor to me, if I'm looking at this is that if at the executive level that this was something we should do to be totally honest here. you know, when we think about the channel, whether, you know, from, especially with marketplace, like it can't be harder for them to It was about aligning the right incentives to drive the right behaviors. don't put the toe in the water. it's not just, you get in a marketplace and you're done, you know, Chris talked a lot about ISV accelerate and you So we've had some great Cosell. Best one to they, I think what's crazy is that at AWS you have a different relationship with customers. And so you almost have to treat them like a lunch and learn, get 'em up, find, share. I like call the ground game within AWS. Great to have you on sharing the AWS relationship story with WIS, We've, I've learned more in the last, you know, we like to joke that we're a five year old company and We started officially operating in the January following 21. Isn't that crazy? And a hundred million ARR already. I I'll put it that way What's the product market fit dynamic. think about normal security products, like there's so much time to value, you have to deploy all this infrastructure I mean, we've only been around for a year and a half, so there aren't that many renewals yet, but let's say we have extremely What does that mean to the, And AWS, I think, is realizing the power of bringing those two groups together. Thanks for coming on the cube. And we'll give you a VIP icon on our cube alumni I like that. Cube's got you covered on the ground floor here in Seattle with more coverage after the short break.

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Megan Buntain, Seeq | AWS Marketplace Seller Conference 2022


 

>>Hello everyone. I'm John furry with the cube. We're here, live on the ground in Seattle, Washington at the Bellevue Hilton for thes marketplace seller conference. It's kind of like the one and a half inaugural event. They have their first event in 2019, and now with the pandemic, they're re rebooting it, but it's really all about AWS's marketplace and partner network coming together, creating an experience for how people will be buying software and how people will be selling through with their ecosystem. I'm Jennifer, the cube we're here with Megan. Fontain, who's the VP of cloud seek. Who's a seller and partner of AWS making great to see you. Thanks for coming on the cube. >>Thank you so much. It's, it's nice to be back in person and it's great to be with you. >>So watching the progression of how Amazon web services is evolving the marketplace and the partner network, you're starting to see some patterns. One is, I'll say they have their own stuff, and they're addressing that in the room, but they're really letting the thousand flowers bloom in the ecosystem. You hear that every year reinvent, even when Andy Jesse who's now the CEO of Amazon would say, no, we want the best of breed. Best product wins. Adam. Celeste's the same view, new leadership here, the combination of APN partner network with the marketplace now partner organization, APO is the big news. They're open. They're building an API service layer between their old marketplace to create this new model here. What's your, what's your, what's your take? What's your seller view? >>Yeah, so our marketplace and APN journey started with AWS about three years ago. And I think something that was the most profound to me out of the keynote this morning was that Chris Gus, who runs the API organization for ISVs talked about marketplace as the automation layer for how AWS will partner going forward. So an independent software vendor likes, we see that as opening up the door for two things. One, we get to leverage the great global scale and platform of AWS, but then secondly, it really brings together this idea that we will sell together to the end customer through the marketplace. And we will also sell as partners through co-sell and APM. >>You know, I love these kind of new, new development models around channel partners, ISVs at the end of the day, buyers are buying software. Yes. And they're cloud they're on a cloud journey. You're the VP of cloud at the company, your company seek take a minute to explain what your company's known for, what you guys do, your relationship with the market. You're an ISV. Yeah. Where are you guys? Cuz you guys ha have a good thing going on here. What do you guys do? What are you known for >>Sure. So seek is market leading software for advanced analytics for the manufacturing industry. So we're squarely in that industry. ISV, we sell SAS solutions to business buyers who want two things. One is they want technology that they can deploy quickly in their organizations drive that great business value ROI that drives the next level of investment in technology seeks unique offering in marketplace is that we've solved a lot of the challenges around that operational data in manufacturing. So manufacturing the industry, it's going through massive transformation, supply chain, disruption, or coming out of that, the globalization of manufacturing. And yet they have data that they've stored for 20, 30 years, that they're still in the first generation of trying to gain insights from. So that's why seek exists. It's really to bring the insights outta that data and then help the manufacturing customers we work with. Get to the cloud. >>What's interesting. I like your perspective and I want to follow up on that because data analytics used to be this thing. Well, I got a database. Yeah. You hosted on some storage and you got structured data, unstructured data. Okay. You got scale. But now you've got data platforms. You've got data mesh. I think Gardner actually has a different term, but gets a whole nother conversation. Data platforms are diverse. Yeah. They're pervasive. They're part of core infrastructure in cloud. It's not like a point solution anymore. It's gotta be integrated and customers are trying to work on, this is one of the hardest problems today. Yeah. In cloud transformation is the data layer, the relationship to other services. Yeah. >>So the Dataverse common data models. How APIs will interact with data. The trend there though is something that it is the ecosystem that will bring value to customers because no database is gonna serve every need. Right. And you think about the data layer. It really has to solve the problems whereby any application, any user, any insight can be generated almost seamlessly. And we're really on the first wave of that journey. But I think a, an element for seek that we certainly understand with our customers is that data alone is not an end objective, right? If it doesn't lead to a decision and an action and a workflow that humans can take to go drive and improvement in their business process, then you haven't tapped into the, you know, value of that technology >>When a buyer comes to the marketplace. Yeah. And they see your listing and solutions. Yes. What are they getting? What are they, what, what are they buying? >>So for seek, we've radically simplified that we, we really embrace this idea of simplification. We just sell, seek. So we have one seat listing in the AWS marketplace, all applications of seek they're all available there. We really leaned into the enterprise procurement models. So private offers are how we do the most of our business on marketplace. And it really went from a stage of experimentation where couple of customers, you know, what is this marketplace? Maybe we'll buy a few of our business applications there all the way through to now we're starting to see the demand side come through for customers where it's not just their security software or their DevOps or infrastructure software. They wanna buy solutions like seek including line of business buyers through a common catalog in the marketplace. >>Great. So I wanna ask you, cuz I want to give you the opportunity to give the pitch, the customer watching right now. Yeah. What's the pitch. Why seek, why this listing? Why should they hit the purchase button? I wish it was that easy. Why should they, why should they what's the pitch? Sure. >>So the first thing is seek through marketplace is a five clicks on three screens procurement experience. So compare that to months and months of back and forth with contracts and purchase orders and vendor set up, this is five less than five minutes, few screens, couple of clicks. And you can buy a multi-year subscription of seek to cover your entire enterprise. The second pitch is that it's a SaaS application that now can be deployed within hours. And then your users, your insights, your value is starting within the first couple hours. This is not a heavy lift it project. That's gonna take months. And then lastly seek specifically. So seek, because we're validated in the marketplace has been well architected for AWS cloud. We have that, you know, stamp of credibility. And we are leading in this space for manufacturing organizations who want cloud native secure software for analytics on their operational data. >>That's awesome. And customers have the challenge when they think about data, the use case security, yes governance, there's a variety of different use cases. What are you seeing as the top three use cases for C? >>So on the there's two lines of that question. The first is really the line of business use cases. And those are all about what outcome are we gonna drive? Are we gonna approve efficiency in your factory? Are we gonna reduce greenhouse gas emissions? Those are the kinds of use cases on the business side that that seek works with our customers on, on the it side. They wanna know that we can access data securely, that we can be part of an ecosystem where they can bring in aerations and algorithms and machine learning and new applications. And they also wanna know that we are sustainable. So meaning that we're driving constant innovation that is easy for them to consume and to gain access, to, to drive the next level of >>Improvement. My final AWS marketplace seller question is, yeah. How does the procurement process through marketplace help you and your customers what's in it for them? What value do the, does the customer get going through AWS procuring? >>So there's really really three. The first is you get a validated set of a catalog of solutions, right? That AWS says, you know, we undergo a rigorous process technically and commercially to be in the marketplace. The second thing for procurement effect of for procurement professionals is that they can leverage their cloud committed spend with AWS. So as they commit more expense and spend with AWS, now these marketplace purchases can be credited to that committed expense. We found that brings it and the business together with procurement to really work more collectively on that. And then the third piece is, imagine buying software where you don't need legal, you know, back and forth, back and forth because we're using a standard doula that thousands of other software companies are using in the marketplace today. >>I thought the keynote had a great line. We are not just a website of a catalog. We are a API service layer. Yes. With automation, more like a C I C D pipe lining. Yes. Of software. Yeah. And we are hearing more and more about software supply chain, more about scaling. This is kind of the future of procurement. Why wouldn't you buy direct, pick a few buttons and assemble your solutions at scale. >>There's some amount of tenant consequences that we've really learned as well. It brings it and the business closer together. So the it person wants to know, well, what is this seek, you know, piece of my AWS invoice. And so they get more engaged earlier in the process with procurement, with the business. And we've actually found that it brings internally for our customers, more people to the seat at the table around what are the applications and how will they govern them across the enterprise. >>Megan, I really appreciate you taking the time to speak with me here at the, at the conference, the seller S marketplace. I have to ask you, we were talking before we came on camera, you made a comment. I'd like you to share this comment with some commentary. You said I'm the VP of cloud transformation. And in the future that might title might not exist. Explain what you mean there, cuz I think this is kind of a telling moment about where we are at this point in the industry. >>Sure. So maybe it's, maybe it's funny to sort of envision a future where your role doesn't exist. But I think, you know, it's a to innovators do that, right? And for us we're a software company. That's going through the transition on-prem to SAS, you know, cloud native sets of applications, but in the pretty near term fore, really the next two years, all of our business will be SaaS and cloud. And so we won't need a separate VP or a separate team or separate function. It will just be how the business operates. >>Megan, thanks for running cue, Meghan bine, who is SI, she's a cloud VP of cloud transformation, VP of cloud, and she's successful. The title will go away and she'll move on to some other great valuable things like running the business. Thanks for coming on. Thank you so much. Okay. This is a cube here in Seattle. We're covering the eights marketplace seller conference. Part of APN merging with Amazon marketplace now called the APO Amazon partner organization. I'm John ER, with the cube. Thanks for watching.

Published Date : Sep 21 2022

SUMMARY :

I'm Jennifer, the cube we're here with Megan. It's, it's nice to be back in person and it's great to be with you. new leadership here, the combination of APN partner network with And we will also sell as partners through co-sell You're the VP of cloud at the company, your company seek take a minute to explain what your So manufacturing the industry, it's going through massive transformation, supply chain, is the data layer, the relationship to other services. So the Dataverse common data models. And they see your listing and solutions. the way through to now we're starting to see the demand side come through for customers where it's not just their What's the pitch. So the first thing is seek through marketplace is a five And customers have the challenge when they think about data, the use case security, So on the there's two lines of that question. process through marketplace help you and your customers what's in it for them? We found that brings it and the business together with procurement to really work more This is kind of the future of procurement. So the it person wants to know, well, what is this seek, And in the future that might title might not exist. to SAS, you know, cloud native sets of applications, but in the pretty We're covering the eights marketplace seller conference.

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Chris Grusz, AWS | AWS Marketplace Seller Conference 2022


 

>>Hello. And welcome back to the cubes live coverage here in Seattle for the cubes coverage of AWS marketplace seller conference. Now part of really big move and news, Amazon partner network combines with AWS marketplace to form one organization, the Amazon partner organization, APO where the efficiencies, the next iteration, as they say in Amazon language, where they make things better, simpler, faster, and, and for customers is happening. We're here with Chris Cruz, who's the general manager, worldwide leader of ISV alliances and marketplace, which includes all the channel partners and the buyer and seller relationships all now under one partner organization, bringing together years of work. Yes. If you work with AWS and are a partner and, or sell with them, all kind of coming together, kind of in a new way for the next generation, Chris, congratulations on the new role and the reor. >>Thank you. Yeah, it's very exciting. We're we think it invent, simplifies the process on how we work with our partners and we're really optimistic so far. The feedback's been great. And I think it's just gonna get even better as we kind of work out the final details. >>This is huge news because one, we've been very close to the partner that we've been working with and we talking to, we cover them. We cover the news, the startups from startups, channel partners, big ISVs, big and small from the dorm room to the board room. You guys have great relationships. So check marketplace, the future of procurement, how software will be bought, implemented and deployed is also changed. So you've got the confluence of two worlds coming together, growth in the ecosystem. Yep. NextGen cloud on the horizon for AWS and the customers as digital transformation goes from lift and shift to refactoring businesses. Yep. This is really a seminal moment. Can you share what you talked about on the keynote stage here, around why this is happening now? Yeah. What's the guiding principle. What's the north star where, why what's what's the big news. >>Yeah. And so, you know, a lot of reasons on why we kind of, we pulled the two teams together, but you know, a lot of it kind gets centered around co-sell. And so if you take a look at marketplace where we started off, where it was really a machine image business, and it was a great self-service model and we were working with ISVs that wanted to have this new delivery mechanism on how to bring in at the time was Amazon machine images and you fast forward, we started adding more product types like SAS and containers. And the experience that we saw was that customers would use marketplace for kind of up to a certain limit on a self-service perspective. But then invariably, they wanted by a quantity discount, they wanted to get an enterprise discount and we couldn't do that through marketplace. And so they would exit us and go do a direct deal with a, an ISV. >>And, and so to remedy that we launched private offers, you know, four years ago. And private offers now allowed ISVs to do these larger deals, but do 'em all through marketplace. And so they could start off doing self-service business. And then as a customer graduated up to buying for a full department or an organization, they can now use private offers to execute that larger agreement. And it, we started to do more and more private offers, really kind of coincided with a lot of the initiatives that were going on within Amazon partner network at the time around co-sell. And, and so we started to launch programs like ISV accelerate that really kind of focused on our co-sell relationship with ISVs. And what we found was that marketplace private offers became this awesome way to automate how we co-sell with ISV. And so we kinda had these two organizations that were parallel. We said, you know what, this is gonna be better together. If we put together, it's gonna invent simplify and we can use marketplace private offers as part of that co-sell experience and really feed that automation layer for all of our ISVs as they interacted with native >>Discussions. Well, I gotta give you props, you and Mona work on stage. You guys did a great job and it reminds me of the humble nature of AWS and Amazon. I used to talk to Andy jazzy about this all the time. That reminds me of 2013 here right now, because you're in that mode where Amazon reinvent was in 2013. Yeah. Where you knew it was breaking out. Yeah. Everyone's it was kind of small, but we haven't made it yet. Yeah. But you guys are doing billions of vows in transactions. Yeah. But this event is really, I think the beginning of what we're seeing as the change over from securing and deploying applications in the cloud, because there's a lot of nuanced things I want to get your reaction on one. I heard making your part product as an ISV, more native to AWS's stack. That was one major call out. I heard the other one was, Hey, if you're a channel partner, you can play too. And by the way, there's more choice. There's a lot going on here. That's about to kind of explode in a good way for customers. Yeah. Buyers get more access to assemble their solutions. Yeah. And you got all kinds of like business logic, compensation, integration, and scale. Yeah. This is like unprecedented. >>Yeah. It's, it's exciting to see what's going on. I mean, I think we kind of saw the tipping point probably about two years ago, which, you know, prior to that, you know, we would be working with ISVs and customers and it was really much more of an evangelism role where we were just getting people to try it. Just, just list a product. We think this is gonna be a good idea. And if you're a buyer, it's like just try out a private offer, try out a self, you know, service subscription. And, and what's happened now is there's no longer a lot of that convincing that needs to happen. It's really become accepted. And so a lot of the conversations I have now with ISVs, it's not about, should I do marketplace it's how do I do it better? And how do I really leverage marketplace as part of my co-sell initiatives as, as part of my go to market strategy. >>And so you've, you've really kind of passed this tipping point where marketplaces are now becoming very accepted ways to buy third party software. And so that's really exciting. And, and we see that we, you know, we can really enhance that experience, you know, and what we saw on the machine image side is we had this awesome integrated experience where you would buy it. It was tied right into the EC two control plane. And you could go from buying to deploying in one single motion. SAS is a little bit different, you know, we can do all the buying in a very simple motion, but then deploying it. There's a whole bunch of other stuff that our customers have to do. And so we see all kinds of ways that we can simplify that. You know, recently we launched the ability to put third party solutions outta marketplace, into control tower, which is how we deploy all of our landing zones for AWS. And now it's like, instead of having to go wire that up as you're adding new AWS environments, why not just use that third party solution that you've already integrated to you and have it there as you're span those landing zones through >>Control towers, again, back to humble nature, you guys have dominated the infrastructure as a service layer. You kind of mentioned it. You didn't really kind of highlight it other than saying you're doing pretty good. Yeah. On the IAS or the technology partners as you call or infrastructure as you guys call it. Okay. I can see how the, the, the pan, the control panel is great for those customers. But outside that, when you get into like CRM, you mentioned E R P these business apps, these horizontal and verticals have data they're gonna have SageMaker, they're gonna have edge. They might have, you know, other services that are coming online from Amazon. How do I, as an ISV, get my stuff in there. Yeah. And how do I succeed? And what are you doing to make that better? Cause I know it's kind of new, but not new. Yeah, >>No, it's not. I mean, that's one of the things that we've really invested on is how do we make it really easy to list marketplace? And, you know, again, when we first start started, it was a big, huge spreadsheet that you had to fill out. It was very cumbersome and we've really automated all those aspects. So now we've exposed an API as an example. So you can go straight out of your own build process and you might have your own C I CD pipeline. And then you have a build step at the end. And now you can have that execute marketplace update from your build script, right across that API all the way over to AWS marketplace. So it's taking that effectively, a C CD pipeline from an ISV and extending it all the way to AWS and then eventually to a customer, because now it's just an automated supply chain for that software coming into their environment. And we see that being super powerful. There's nowhere manual steps >>Along. Yeah. I wanna dig into that because you made a comment and I want you to clarify it here in the cube. Some have said, even us on the cube. Oh, marketplace. Just the website's a catalog. Yeah. Feels old school. Yeah. Feels like 1995 database. I'm kind of just, you know, saying no offense sake. And now you're saying, you're now looking at this and, and implementing more of a API based. Why is that relevant? I'm I know the answer. You already set up with APIs, but explain the transition from the mindset of it's a website. Yeah. Buy stuff on a catalog to full blown API layer. Yeah. Services. >>Absolutely. Well, when you look at all AWS services, you know, our customers will interface, you know, they'll interface them through a console initially, but when they're using them in production, they're, it's all about APIs and marketplace, as you mentioned, did start off as a website. And so we've kind of taken the opposite approach. We've got this great website experience, which is great for demand gen and, you know, highlighting those listings. But what we want to do is really have this API service layer that you're interfacing with so that an ISV effectively is not even in our marketplace. They interfacing over APIs to do a variety of their high, you know, value functions, whether it's listing soy, private offers. We don't have that all available through APIs and the same thing on the buyer side. So it's integrating directly into their AWS environment and then they can view all their third party spend within things like our cost management suites. They can look at things like cost Explorer, see third party software, right next to first party software, and have that all integrated this nice as seamless >>For the customer. That's a nice cloud native kind of native experience. I think that's a huge advantage. I'm gonna track that closer. We're we're gonna follow that. I think that's gonna be the killer killer feature. All right. Now let's get to the killer feature and the business logic. Okay. Yeah. All partners all wanna know what's in it for me. Yeah. How do I make more cash? Yeah. How do I compensate my sales people? Yeah. What do you guys don't compete with me? Give me leads. Yeah. Can I get MDF market development funds? Yeah. So take me through the, how you're thinking about supporting the partners that are leaning in that, you know, the parachute will open when they jump outta the plane. Yeah. It's gonna be, they're gonna land safely with you. Yeah. MDF marketing to leads. What are you doing to support the partners to help them serve their >>Customers? It's interesting. Market marketplace has become much more of an accepted way to buy, you know, our customers are, are really defaulting to that as the way to go get that third party software. So we've had some industry analysts do some studies and in what they found, they interviewed a whole cohort of ISVs across various categories within marketplace, whether it was security or network or even line of business software. And what they've found is that on average, our ISVs will see a 24% increased close rate by using marketplace. Right. So when I go talk to a CRO and say, do you want to close, you know, more deals? Yes. Right. And we've got data to show that we're also finding that customers on average, when an ISV sales marketplace, they're seeing an 80% uplift in the actual deal size. And so if your ASP is a hundred K 180 K has a heck of a lot better, right? >>So we're seeing increased deal sizes by going through marketplace. And then the third thing that we've seen, that's a value prop for ISVs is speed of closure. And so on average, what we're finding is that our ISVs are closing deals 40% faster by using marketplace. So if you've got a 10 month sales cycle, shaving four months off of a sales cycle means you're bringing deals in, in an earlier calendar year, earlier quarter. And for ISVs getting that cash flow early is very important. So those are great metrics that we're seeing. And, and, you know, we think that they're only >>Gonna improve and from startups who also want, they don't have a lot of cash ISVs that are rich and doing well. Yeah. They have good, good, good, good, good to market funding. Yeah. You got the range of partners and you know, the next startup could be the next Figma could be in that batch startups. Exactly. Yeah. You don't know the game is changing. Yeah. The next brand could be one of those batch of startups. Yeah. What's the message to the startup community. Yeah. >>I mean, marketplace in a lot of ways becomes a level in effect, right. Because, you know, if, if you look at pre marketplace, if you were a startup, you were having to go generate sales, have a sales force, go compete, you know, kind of hand to hand with these largest ISVs marketplace is really kind of leveling that because now you can both list in marketplace. You have the same advantage of putting that directly in the AWS bill, taking advantage of all the management go features that we offer all the automation that we bring to the table. And so >>A lot of us joint selling >>And joint selling, right? When it goes through marketplace, you know, it's gonna feed into a number of our APN programs like ISV accelerate, our sales teams are gonna get recognized for those deals. And so, you know, it brings nice co-sell behavior to how we work with our, our field sales teams together. It brings nice automation that, you know, pre marketplaces, they would have to go build all that. And that was a heavy lift that really now becomes just kind of table stakes for any kind of ISV selling to an, any of >>Customer. Well, you know, I'm a big fan of the marketplace. I've always have been, even from the early days, I saw this as a procurement game changer. It makes total sense. It's so obvious. Yeah. Not obvious to everyone, but there's a lot of moving parts behind the scenes behind the curtain. So to speak that you're handling. Yeah. What's your message to the audience out there, both the buyers and the sellers. Yeah. About what your mission is, what you're you wake up every day thinking about. Yeah. And what's your promise to them and what you're gonna work on. Cause it's not easy. You're building a, an operating model. That's not a website. It's a full on cloud service. Yeah. What's your promise. And what's >>Your goals. No. And like, you know, ultimately we're trying to do from an Aus market perspective is, is provide that selection experience to the ABUS customer, right? There's the infamous flywheel that Jeff put together that had the concepts of why Amazon is successful. And one are the concepts he points to is the concept of selection. And, and what we mean by that is if you come to Amazon it's is effectively that everything stored. And when you come across, AWS marketplace becomes that selection experience. And so that's what we're trying to do is provide whatever our AWS customers wanna buy, whatever form factor, whatever software type, whatever data type it's gonna be available in AWS marketplace for consumption. And that ultimately helps our customers because now they can get whatever technologies that they need to use alongside Avis. >>And I want, wanna give you props too. You answered the hard question on stage. I've asked Andy EY this on the cube when he was the CEO, Adam Celski last year, I asked him the same question and the answer has been consistent. We have some solutions that people want a AWS end to end, but your ecosystem, you want people to compete yes. And build a product and mostly point to things like snowflake, new Relic. Yeah. Other people that compete with Amazon services. Yeah. You guys want that. You encourage that. Yeah. You're ratifying that same statement. >>Absolutely. Right. Again, it feeds into that selection experience. Right. If a customer wants something, we wanna make sure it's gonna be a great experience. Right. And so a lot of these ISVs are building on top of AWS. We wanna make sure that they're successful. And, you know, while we have a number of our first party services, we have a variety of third party technologies that run very well in a AWS. And ultimately the customer's gonna make their decision. We're customer obsessed. And if they want to go with a third party product, we're absolutely gonna support them in every way shape we can and make sure that's a successful experience for our customers. >>I, I know you referenced two studies check out the website's got buyer and seller surveys on there for Boer. Yeah. I don't want to get into that. I want to just end on one. Yeah. Kind of final note, you got a lot of successful buyers and a lot of successful sellers. The word billions, yes. With an S was and the slide. Can you say the number, how much, how many billions are sold yeah. Through the marketplace. Yeah. And the buyer experience future what's those two things. >>Yeah. So we went on record at reinvent last year, so it's approaching it birthday, but it was the first year that we've in our 10 year history announced how much was actually being sold to the marketplace. And, you know, we are now selling billions of dollars to our marketplace and that's with an S so you can assume, at least it's two, but it's, it's a, it's a large number and it's going >>Very quickly. Yeah. Can't disclose, you know, >>But it's a, it's been a very healthy part of our business. And you know, we look at this, the experience that we >>Saw, there's a lot of headroom. I mean, oh yeah, you have infrastructure nailed down. That's long, you get better, but you have basically growth up upside with these categor other categories. What's the hot categories. You >>Know, we, we started off with infrastructure related products and we've kind of hit critical mass there. Right? We've, there's very few ISVs left that are in that infrastructure related space that are not in our marketplace. And what's happened now is our customers are saying, well, I've been buying infrastructure products for years. I'm gonna buy everything. I wanna buy my line of business software. I wanna buy my vertical solutions. I wanna buy my data and I wanna buy all my services alongside of that. And so there's tons of upside. We're seeing all of these either horizontal business applications coming to our marketplace or vertical specific solutions. Yeah. Which, you know, when we first designed our marketplace, we weren't sure if that would ever happen. We're starting to see that actually really accelerate because customers are now just defaulting to buying everything through their marketplace. >>Chris, thanks for coming on the queue. I know we went a little extra long. There wanted to get that clarification on the new role. Yeah. New organization. Great, great reorg. It makes a lot of sense. Next level NextGen. Thanks for coming on the cube. Okay. >>Thank you for the opportunity. >>All right here, covering the new big news here of AWS marketplace and the AWS partner network coming together under one coherent organization, serving fires and sellers, billions sold the future of how people are gonna be buying software, deploying it, managing it, operating it. It's all happening in the marketplace. This is the big trend. It's the cue here in Seattle with more coverage here at Davis marketplace sellers conference. After the short break.

Published Date : Sep 21 2022

SUMMARY :

If you work with AWS and are a partner and, or sell with them, And I think it's just gonna get even better Can you share what you talked about on the keynote stage here, And so if you take a look at marketplace where And, and so to remedy that we launched private offers, you know, four years ago. And you got all kinds of like business logic, compensation, integration, And so a lot of the conversations I have now with ISVs, it's not about, should I do marketplace it's how do I do and we see that we, you know, we can really enhance that experience, you know, and what we saw on the machine image side is we And what are you doing to make that better? And then you have a build step at the end. I'm kind of just, you know, saying no offense sake. of their high, you know, value functions, whether it's listing soy, private offers. you know, the parachute will open when they jump outta the plane. Market marketplace has become much more of an accepted way to buy, you know, And, and, you know, we think that they're only of partners and you know, the next startup could be the next Figma could be in that batch startups. have a sales force, go compete, you know, kind of hand to hand with these largest ISVs When it goes through marketplace, you know, it's gonna feed into a number of our APN programs And what's your promise to them and what you're gonna work on. And one are the concepts he points to is the concept of selection. And I want, wanna give you props too. And, you know, while we have a number of our first party services, And the buyer experience future what's those two things. And, you know, we are now selling billions of dollars to our marketplace and that's with an S so you can assume, And you know, we look at this, the experience that we I mean, oh yeah, you have infrastructure nailed down. Which, you know, when we first designed our marketplace, we weren't sure if that would ever happen. I know we went a little extra long. It's the cue here in Seattle with more coverage here at Davis marketplace sellers conference.

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Kristian Gyorkos, Kong | AWS Marketplace Seller Conference 2022


 

>>Welcome back everyone to the cubes coverage here in Seattle, Washington for the Avis marketplace seller conference, part of the APN partner network merging with the marketplace to form the Amazon partner organization. I'm John furrier, host of the cube Walter Wall coverage today, Christian Gor cash, who is the VP of alliances at Kong Inc. Welcome to the cube. Thanks for coming on. >>Thank you. Thank you, John. Really glad to be here. Corke exactly. Yeah. It's awesome. >>So Kong we've been following you guys for while Docker Kong cube. You've been part of our cube conversation. Also part of our, our startup showcase fast growing startup, you know, working on stuff that everyone loves APIs. I mean, APIs are so popular now that they now a security concern, right? Yeah. So like it gets squat there everywhere. I won't say API sprawl, but APIs are the connections and that are, is the web. That is the cloud. Okay. Now with cloud native developers who are now in the front lines have taken over it, everyone knows DevOps dev SecOps is now the new it and it's the developers security and data they're below they're the new ops, right? So, so this is where microservices come in, open source service MES new automation is coming down the pike. That's super valuable to businesses as they look at cloud native architecture, what are you guys doing in there? Take a minute to explain Kong's value proposition, the hot products, and then why you're here. >>Yeah. So, you know, I joined Kong now or three years ago, you know, we were still just reaching our hundred employees, mark, which is very important, very startup, but even back then, you know, Kong was relatively well known in industry, you know, so we have one of the most, well the most popular open source project in API gateway area. So con API gateway, you know, we cross now 300 million downloads, even more important is just the scale it, which the product's been used. So between our open source community and enterprise customers, we are now crossing like 11 trillion transactions per month. Now just give you comparison. Like this is like 18, 19 times more than Netflix per month. You know? So for any company that has a technology that operates it at scale, you need to hit few things outta the park. You know, as he mentions cloud data developers, they want simplicity. You know, they want automation. They also want performance and scale and security, which are all critical, you know, to how Kong, you know, start as opensource project. Now, of course we have the whole suite of enterprise products. We also have our con service mesh offering as well as our cloud offerings. >>Yeah. And this is how open source is doing it now, obviously, you know, I, I still remember, I still tell the story to the young startups. Hey, I, there was proprietary software when I was in college. Open source is now everything. Now you've got, got cloud scale. So the dynamic between open source, which has become the software industry open source success doesn't mean it's it's game over. It's the beginning. The commercialization that you guys have gone through is super important. Trillions of transactions. Now you have enterprises working with you. What's the big advantage of the seller relationship that you have with Amazon? Why are customers using it? What are they buying it for? Give the pitch of con for the marketplace customer. >>Yeah, it's actually, we are relatively new in AWS marketplace. You know, so our first transaction that we ever done was actually in July and 2021. So we are just over a year, you know, that journey, you know, when I look what Chris gross talked today, he was talking about, you know, Hey, just publishing marketplace, not enough. You know, you need to understand what's your value proposition. You need to make sure your operations already, your sales is ready. Everything is, is set. And we kind of did this for the first year and a half is spend a lot of time improving our integration with AWS overall, all the first party services relevant to con we also understood, well, what does it take to kind of fine tune our value proposition? We have like three specific sales place. And you know, when we launch our flagship product con connect enterprise and got our first transaction, that was great milestone for, for star like Kong. But then what we've seen is just that work that we've done before really paid off. I mean right now, >>Like what we'll give example. >>Yeah. So, you know, we are focusing on as measure three sales place. Money is we are focused, specific on helping customers who are modernizing and, and their application going to the cloud. And you have a lot of these, you know, lifting shift and are rearchitect and modernized, but most of the attentions on the workloads, what about the connections? You know, so a monolith application had to authentic all the users understand wheres the network and so on. When you build those, when you now decouple this built like 1,000 thousand microservices, you don't want to repeat this for every microservice. So that's where K brings the whole suite from, you know, service match to the API gate to help manage the journey and really support this environment. And we spend a lot of time to just fine tune that message. So that customers understood where, you know, how can we help them on their journey beyond what, for instance, cloud native or AWS API gateway offers them. So we can really help them from day one on the journey and accelerate. And >>I think I it's a no, it's a no braining for a customer to buyer or to come into the marketplace and say, click, I'm gonna buy some data analytics services. I'm gonna buy gateway through Kong. But when they start getting into these microservices, this automation opportunity there, there's more behind the curtain for them with Kong. So I have to ask you with the keynote we heard from Chris, the leader of the marketplace. Now he said that he wants the ISVs to be more native in the cloud. That probably resonates with you. You, >>You guys well with con's relatively simple because we were built at cloud native, you know, so very briefly the whole story of Congo. This is before Ajo, our founders were actually running the, the very popular API exchange col mesh shape. And they had to build their own gateway just to handle the scale and was built on cloud native technologies. And then when everybody's calling you, what are you using to running? This are using PGS. And so else, no, we built ourselves, oh, how can we get our hands on? That's how con actually >>Came to. And that's how the big winners usually happen too. They start build their own, solve their own problem because it's a big scale problem. Exactly. No one's had that problem. >>Yeah. And what we have seen, especially what was very, you know, through, through the pandemic, what we have seen. And it's interesting, you know, being in a startup doing pandemic is like, whoa, will the life just shut down or what we're doing? You know? But actually what we have seen customers prioritize the new business capability. For instance, you have a large parental companies that overnight, they have to understand where the assets are. Yeah. Or banks who are like 45 days of, you know, approving process for the loans. They need to reduce it for a day or two. >>Yeah. And they're adding more developers, too, exactly. To build the modern application. So they need to have that infrastructure as code aspect. Correct. >>And they >>Need in place. >>Yeah. I need to like you have, you know, I don't think that many customers still have waterfall cycles, but they have, have pre pretty long developers development cycles. And now you need to, you know, do this multiple times a day. That's >>Interesting. We talked to a lot of cloud architects and C CIO C says, and you know, the executive just hire more developers take that hill, build. It just don't build a new app. It's not that easy boss. When, when the cloud architect says we have to be fully operationally ready with cloud native infrastructure's code. So with that, you're seeing a lot more enterprises come in now that are more savvy. They getting better. We're seeing Kubernetes more and more. You're seeing containerization. You're seeing that cloud native enterprise acceptance. What does that mean for you guys in the marketplace, as you look at the value proposition, how are you guys working with the marketplace today and where do you see customers buying in the future? >>Yeah, so we as mentioned, you know, we, we are now a year into that journey. We already seen tremendous benefits just in terms of reducing the friction. You know, the whole procurement, you know, you come as a startup with some, some of the largest companies in the world, they used to buy five, 10 billion in software and they have all these processes and you're like, well, but we only have like two people in finance. Sorry. How can you, and where marketplace can really, really helps us is, you know, improve this experience, both sides because they understand like we are fast moving company. They, they want us because of our speed and, and innovation that we, the product's strong. Yeah. They don't want us to get bogged down in all these pro procurement processes either. And so, so that's the first benefit. We also are working very hard to make sure that the customers can provision Kong in AWS and automate across the board. So essentially reducing their time to value dramatically. Yeah. And another thing that we found tremendously beneficial for us is a startup is the whole concept of a standard marketplace contract. Yeah. So instead of us coming with our little MSA or come like 50 page MSA from companies, we now have a middle ground. So we can just agree. You know, there's some differences, some specifics to qu software and it's tremendously reduced costs on both sides. >>Great. For you guys great for the buyers. Yeah. You get deployed services. They're not just buying, they're managing and deploying. Yeah, >>Exactly. Great. >>Quick, final question. Put a plugin for the company. What are you working on now? What's the big news. What's the con update? >>Well, that's an interesting part because I can't tell you because next week we have our con summit. Oh right. In San Francisco. The cubes not so 28, 20 ninth. Yeah. We, we we'll, I think we are gonna fix that in the future. But anyway, this is the first time after pandemic to do this in person, we have number of very exciting announcement, our Kong products, as well as you may hear some news about our AWS partnership, >>We like con we believe that DevOps has happened. Dev sec ops, whatever you gonna call it, dev is now the developers they're in the front lines. They're in the C I CD pipeline. They're shifting left. That's the new they took over it. That's what DevOps does. It's not a title. Now you have security and data ops behind the scenes. That's gonna be middleware. That's gonna have tons of microservices. So more, more, more action coming, all API based. >>Exactly. And the more, you know, the more complexity we can take away from that, the better we, you know, the >>Whole community. Thank you. Spending the time to come on the cube here at the, a us marketplace seller conference. What do you think about the APN merging with the marketplace formed the P the Amazon partner organization. Thumbs up, thumbs down. What's your heard? >>It's excellent. We have a great friend in AP, a great friend, us marketplace. Now both of them work together with huge. >>Fantastic. Yes. Thanks for okay. Cube coverage here in Seattle. I'm John furier APN marketplace together. APOs the new organization making it easier. Of course, we got all the coverage here. Thanks for watching.

Published Date : Sep 21 2022

SUMMARY :

conference, part of the APN partner network merging with the marketplace to form Yeah. Also part of our, our startup showcase fast growing startup, you know, So con API gateway, you know, we cross now 300 million downloads, The commercialization that you guys have gone through is super important. So we are just over a year, you know, that journey, you know, the whole suite from, you know, service match to the API gate to help manage the journey So I have to ask you with the keynote You guys well with con's relatively simple because we were built at cloud native, you know, And that's how the big winners usually happen too. And it's interesting, you know, being in a startup doing pandemic So they need to have that infrastructure And now you need to, you know, do this multiple times a day. We talked to a lot of cloud architects and C CIO C says, and you know, the executive just hire more You know, the whole procurement, you know, you come as a startup with some, For you guys great for the buyers. Exactly. What are you working on now? announcement, our Kong products, as well as you may hear some news about our AWS partnership, Now you have security and data ops behind the scenes. And the more, you know, the more complexity we can take away from that, Spending the time to come on the cube here at the, a us marketplace seller conference. We have a great friend in AP, a great friend, us marketplace. APOs the new organization making it easier.

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Sirisha Kadamalakalva, DataRobot | AWS Marketplace Seller Conference 2022


 

>>Welcome back to the cubes coverage here in Seattle for AWS marketplace seller conference, the combination of the Amazon partner network, combined with the marketplace from the AWS partner organization, the APO and John Forer host of the queue, bringing you all the action and what it all means. Our next guest is Trisha kata, Malva, chief strategy officer at DataRobot. Great to have you. Thanks for coming on. >>Thank you, John. Great to be here. >>So DataRobot obviously in the big data business data is the big theme here. A lot of companies are in the marketplace selling data solutions. I just ran into snowflake person. I ran into another data analyst company, lot of, lot of data everywhere. You're seeing security. You're seeing insights a lot more going on with data than ever before. It's one of the most popular categories in the marketplace. Talk about DataRobot what you guys are doing. What's your product in there? Yeah, >>Absolutely. John. So we are an artificial intelligence machine learning platform company. We have been around for 10 years. This is this year marks our 10th anniversary and we provide a platform for data scientists and also citizen data scientists. So essentially wanna be data scientists on the business side to rapidly experiment with data and to get insights and then productionize ML models. So the 100% workflow that goes into identifying the data that you need for machine learning and then building models on top of that and operationalizing a, >>How big is the company, roughly employee count? What's the number in >>General general, about a thousand employees. And we have customers all over the world. Our biggest verticals are financial services, insurance, manufacturing, healthcare pharma, all the highly regulated, as well as our tech presence is also growing. And we have people spread across multiple geographies and I can't disclose a customer number, but needless to say, we have hundreds of customers across the >>World. A lot of customers. Yeah, yeah. You guys are well known in the industry have been following some of the recent news lately as well. Yeah. Obviously data's exploding. What in the marketplace are you guys offering? What's the pitch, someone hits the marketplace that wants to buy DataRobot what's the pitch. >>The pitch is if you're looking to get real value from your data science, personal investments and your data, then you have DataRobot that you can download from your AWS marketplace. You can do a free trial and essentially get from, get value from data in a matter of minutes and not months or quarters, that's generally associated with IML. And after that, if you want to purchase you, it's a private offer on, in the marketplace. So you need to call DataRobot representative, but AWS marketplace offers a fantastic distribution channel for us. >>Yeah. I mean, one of the things I heard Chris say, who's now heading up the marketplace and the partner network was the streamlining, a lot of the benefits for the sellers and for the buyers to have a great experience buyers. Clearly we see this as a macro trend, that's gonna only get stronger in terms of self-service buying bundling, having the console on AWS for low level services like infrastructure. But now you've got other business applications that like analytics applies to. You're seeing that work. Now he said things like than the keynote, I wanna get your reaction to like, we're gonna make this more like a C I C D pipeline. We're gonna have more native services built into AWS. What that means to me is that sounds like, oh, if I have a solution, like DataRobot, that can be more native into AWS level services. How do you see that working out for you guys is that play well for your strategy and your customers? What's the, what's the what's resonating with the >>Customers. It plays extremely well with the strategy. So I call this as a win, win, win strategy, win for DataRobot win for customers and win for AWS, which is our partner. And it's a win for DataRobot because the amount of people, the number of eyeballs that look at AWS marketplace, a significantly higher than, than the doors that we can go knock on. So it's a distribution multiplier for us. And the integration into AWS services that you're talking about. It is very important because in this day and age, we need to be interoperable with cloud player services that they offer, whether it is with SageMaker or Redshift, we support all of those. And it's a win for customers because customers, it is a very important growing buyer persona for DataRobot. Yeah. And they already have pre-committed spend with AWS and they can use the, those spend dollars for DataRobot to procure DataRobot. So it eases their procurement life cycle as >>Well. It's a forced multiplier on, on the revenue side, correct? I mean, as well as, as on the business front cost of sales, go down the cost of order dollar. Correct. This is good. Goodness. >>It's it's definitely sorry, just to finish my thought on the win for the partner for AWS. It's great win for them because they're getting the consumption from the partner side, to your point on the force multiplier. Absolutely. It is a force multiplier on the revenue side, and it's great for customers and us, because for us, we have seen that the deal size increases when there is the cloud commit that we can draw down for, for our customers, the procurement cycle shortens. And also we have multiple constituencies within the customers working together in a very seamless fashion. >>How has the procurement going through AWS helped your customers? What specific things are you seeing that are popping out as benefits to the customer? >>So from a procurement standpoint, we, we are early in our marketplace journey. We got listed about a year ago, but the amount of revenue that has gone through marketplace is pretty significant at DataRobot. We experienced like just in, by, I think this quarter until this quarter, we got like about 20 to 30 transactions that went through AWS marketplace. And that is significant within just a year of us operating on the marketplace. And the procurement becomes easier for our customers. Yeah. Because they trust AWS and we can put our legal paperwork through the AWS machine as well, which we haven't done yet. But if we do that, that'll be a further force multiplier because that's the, the less friction there is. >>I like how you say that it's a machine. Yeah. And if you think about the benefits too, like one of the things that I see happening, and I love to get your thoughts because I think this is what's happening here. Infrastructure services, I get that IAS done hardware I'm oversimplifying, but all the, all the goodness, but as customers have business apps and vertical market solutions, you got more AI involved. You need more data that's specialized for that use case. Or you need a business application. Those, you don't hear words like let's provision that app. I mean, your provision hardware and, and infrastructure, but the, the new net cloud native is that you provision turn on the apps. So you're seeing the wave of building apps are composing Lego blocks, if you will. So it seems like the customers are starting to assemble the solution, almost like deploying a service, correct. And just pressing a button. And it happens. This seems to be where the, the business apps are going. >>Yeah, absolutely. You agree for us? We are, we are a data science platform and for us being very close to the data that the customers have is very important. And where if, if the customer's data is in Redshift, we are close to there. So being very close to the hyperscale or ecosystem in that entire C I C D pipeline, and also the data platform pipeline is very important. >>You know, what's interesting is, is the data is such a big part of, I mean, DevOps infrastructure has code has been the movement for decade. Yeah. So throw security in there. It's dev SecOps. Yeah. That is the developer now. Yeah. They're running essentially what used to be it now the new ops is security and data. Yeah. You see, in those teams really level up to be highly high velocity data meshes, semantic layer. These are words I'm hearing in the industry around the big waves of data, having this mesh. Yeah. Having it connected. So you're starting to see data availability become more pervasive. And, and we see this as a way that's powering this next gen data science revolution where it's like the business person is now the data science person. >>That's exactly. That is, that is what DataRobot does the best. We were founded with the vision that we wanted to democratize the access to AI within enterprises. It shouldn't be restricted to a small group of people don't get me wrong. Data scientists also love DataRobot. They use DataRobot. But the mission is to enhance many, many hundreds of people within an organization to use data science, like how you use Tableau on a regular basis, how you use Microsoft Excel on a regular basis. We want to democratize AI. And when you want to democratize AI, you need to democratize access to data, which is, which could be stored in data marketplaces, which could be stored in data warehouses and push all the intelligence that we grab from that data into the E R P into the apps layer. Because at the end of the day, business users, customers consume predictions through applications layer. >>You know, it's interesting, you mentioned that comment about, you know, trying not to, to offend data scientists, it's actually a rising tide that the tsunami of data is actually making that population bigger too. Right. So correct. You also have data engineering, which has come out of the woodwork. We covered a lot on the cube, which is, you know, we call data as code. So infrastructure as code kind of a spoof on that. But the reality is that there's a lot more data engineering. I call that the smallest population. Those are the, those are the alphas, the alpha geeks. Yeah. Hardcore data operating systems, kind of education, data science, big pool growing. And then the users yeah. Are the new data science practitioners. Correct? Exactly. So kind of a, the landscape is you see that picture too, right? >>For sure. I mean, we, we have presence in all of those, right? Like data engineers are very important. Data scientists. Those are core users of DataRobot like, how can you develop thousands and hundreds of thousands of models without having to hand code? If you have to hand code, it takes months and years to solve one problem for one customer in one location. I mean, see how fast the microeconomic conditions are moving. And data engineers are very important because at the end of the day, yes, you do. You create the model, but you need to operationalize that model. You need to monitor that model for data drift. You need to monitor how the model is performing and you need to productionize the insights that you gain. And for that engineering effort is very important behind the scenes. Yeah. And the users at the end of the day, they are the ones who consume the predictions. >>Yeah. I mean the volume and, and the scale and scope of the data requires a lot of automation as well. Correct. Cause you had that on top of it. You gotta have a platform that's gonna do the heavy lifting. >>Correct. Exactly. The platform is we call it as an augmented platform. It augments data scientists by eliminating the tedious work that they don't want to do in their everyday life, which some of which is like feature engineering, right? It's a very high value add work. However, it takes like multiple iterations to understand which features in your data actually impact the outcome. >>This is where the SAS platform is a service is evolved and we call that super cloud, right. This new model where people can scale it out and up. So horizontally, scalable cloud, but vertically integrated into the applications. It's an integrator dilemma. Not so much correct innovators dilemma, as we say in the queue. Yeah. So I have to ask you, I'm a, I'm a buyer I'm gonna come to the marketplace. I want DataRobot why should they buy DataRobot what's in it for them? What's the key features of DataRobot for a company to hit the subscribe, buy button. >>Absolutely. Do you want to scale your data science to multiple projects? Do you want to be ahead of your competition? Do you want to make AI real? That is our pitch. We are not about doing data science for the sake of data science. We are about generating business value out of data science. And we have done it for hundreds of customers in multiple different verticals across the world, whether it is investment banks or regional banks or insurance companies or healthcare companies, we have provided real value out of data for them. And we have the knowhow in how to solve, whether it is your supply chain, forecasting, problem, demand, forecasting problem, whether it is your foreign exchange training problem, how to solve all these use cases with AI, with DataRobot. So if you want to be in the business of using your data and being ahead of your competitors, DataRobot is your tool log choice. >>Sure. Great to have you on the cube as a strategy officer, you gotta look at the chess board, right. And we're kind of in the mid game, I call it the cloud opening game was, you know, happened. Now we're in the mid game of cloud computing where you're seeing a lot of refactoring of opportunities where technologies and data is the key to success, being things secure and operationally, scalable, etcetera, et cetera. What's the key right now for the ecosystem as a strategy, look at the chessboard for data robots. Obviously marketplace is important strategy. Yeah. And bet for, for DataRobot. What else do you see for your company to be successful? And you could share with, with customers watching. >>Yeah. For us, we are in the intelligence layer, the data, the layer below us is the data layer. The layer about us is the applications and the engagement layer. DataRobot I mean, interoperability and ecosystem is important for every company, but for DataRobot it's extra important because we are in that middle of middle layer of intelligence. And we, we have to integrate with all different data warehouses out there enable our customers to pull the data out in a very, very faster way and then showcase all the predictions into, into their tool of choice. And from a chessboard perspective, I like your phrase of we are in the mid cycle of the cloud revolution. Yeah. And every cloud player has a data science platform, whether it is simple one or more complex one, or whether it has been around for quite some time or it's been latent features. And it is important for us that we have complimentary value proposition with all of them, because at the end of the day, we want to maximize our customer's choice. And DataRobot wants to be a neutral platform in supporting all the different vendors out there from a complementary standpoint, because you don't want to have a vendor lock in for your customers. So you create models in SageMaker. For example, you monitor those in DataRobot or you create models in DataRobot and monitor those in AWS so that you have to provide like a very flexible >>That's a solution architecture. >>Correct? Exactly. You have to provide a very flexible tech stack for your customers. >>Yeah. That's the choice. That's the choice. It's all good. Thank you for coming on the cube, sharing the data robot. So I really appreciate it. Thank >>You for coming. Thank you very much for the opportunity. >>Okay. Breaking it all down with the partners here, the marketplace, it's the future, obviously where people are gonna buy the buyers and sellers coming together, the partner network and marketplace, the big news here at 80 seller conference. I'm John ferry with the cube will be right back with more coverage after this short break.

Published Date : Sep 21 2022

SUMMARY :

AWS partner organization, the APO and John Forer host of the queue, bringing you all the action and So DataRobot obviously in the big data business data is the big theme here. So the 100% workflow that goes into identifying the data a customer number, but needless to say, we have hundreds of customers across the What in the marketplace are you guys offering? And after that, if you want to purchase you, it's a private offer on, out for you guys is that play well for your strategy and your customers? a significantly higher than, than the doors that we can go knock on. cost of sales, go down the cost of order dollar. It is a force multiplier on the revenue side, And the procurement becomes easier for our customers. So it seems like the customers are starting to assemble the solution, if the customer's data is in Redshift, we are close to there. That is the developer now. But the mission is to enhance So kind of a, the landscape is you see that picture too, right? at the end of the day, yes, you do. You gotta have a platform that's gonna do the heavy lifting. It augments data scientists by eliminating the tedious What's the key features of DataRobot for a company to hit the subscribe, So if you want to be in the business of using your data and being ahead of your competitors, the mid game, I call it the cloud opening game was, you know, happened. because at the end of the day, we want to maximize our customer's choice. You have to provide a very flexible tech stack for your customers. That's the choice. Thank you very much for the opportunity. I'm John ferry with the cube will be right back with more coverage after this short break.

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Jack Andersen & Joel Minnick, Databricks | AWS Marketplace Seller Conference 2022


 

>>Welcome back everyone to the cubes coverage here in Seattle, Washington, AWS's marketplace seller conference. It's the big news within the Amazon partner network, combining with marketplaces, forming the Amazon partner organization, part of a big reorg as they grow the next level NextGen cloud mid-game on the chessboard. Cube's got cover. I'm John fur, host of Cub, a great guests here from data bricks, both cube alumnis, Jack Anderson, GM of the and VP of the data bricks partnership team. For ADOS, you handle that relationship and Joel Minick vice president of product and partner marketing. You guys are the, have the keys to the kingdom with data, bricks, and AWS. Thanks for joining. Thanks for good to see you again. Thanks for >>Having us back. Yeah, John, great to be here. >>So I feel like we're at reinvent 2013 small event, no stage, but there's a real shift happening with procurement. Obviously it makes it's a no brainer on the micro, you know, people should be buying online self-service cloud scale, but Amazon's got billions being sold to their marketplace. They've reorganized their partner network. You can see kind of what's going on. They've kind of figured it out. Like let's put everything together and simplify and make it less of a website marketplace merge our partner to have more synergy and friction, less experiences so everyone can make more money and customer's gonna be happier. >>Yeah, that's right. >>I mean, you're run relationship. You're in the middle of it. >>Well, Amazon's mental model here is that they want the world's best ISVs to operate on AWS so that we can collaborate and co architect on behalf of customers. And that's exactly what the APO and marketplace allow us to do is to work with Amazon on these really, you know, unique use cases. >>You know, I interviewed Ali many times over the years. I remember many years ago, I think six, maybe six, seven years ago, we were talking. He's like, we're all in ons. Obviously. Now the success of data bricks, you've got multiple clouds. See that customers have choice, but I remember the strategy early on. It was like, we're gonna be deep. So this is speaks volumes to the, the relationship you have years. Jack take us through the relationship that data bricks has with AWS from a, from a partner perspective, Joel, and from a product perspective, because it's not like you got to Johnny come lately new to the new, to the scene, right? We've been there almost president creation of this wave. What's the relationship and has it relate to what's going on today? >>So, so most people may not know that data bricks was born on AWS. We actually did our first 100 million of revenue on Amazon. And today we're obviously available on multiple clouds, but we're very fond of our Amazon relationship. And when you look at what the APN allows us to do, you know, we're able to expand our reach and co-sell with Amazon and marketplace broadens our reach. And so we think of marketplace in three different aspects. We've got the marketplace, private offer business, which we've been doing for a number of years. Matter of fact, we we're driving well over a hundred percent year over year growth in private offers and we have a nine figure business. So it's a very significant business. And when a customer uses a private offer that private offer counts against their private pricing agreement with AWS. So they get pricing power against their, their private pricing. >>So it's really important. It goes on their Amazon bill in may. We launched our pay as you go on demand offering. And in five short months, we have well over a thousand subscribers. And what this does is it really reduces the barriers to entry it's low friction. So anybody in an enterprise or startup or public sector company can start to use data bricks on AWS and pay consumption based model and have it go against their monthly bill. And so we see customers, you know, doing rapid experimentation pilots, POCs, they're, they're really learning the value of that first use case. And then we see rapid use case expansion. And the third aspect is the consulting partner, private offers C P O super important in how we involve our partner ecosystem of our consulting partners and our resellers that are able to work with data bricks on behalf of customers. >>So you got the big contracts with the private offer. You got the product market fit, kind of people iterating with data coming in with, with the buyers you go. And obviously the integration piece all fitting in there. Exactly. Exactly. Okay. So that's that those are the offers that's current and what's in marketplace today. Is that the products, what are, what are people buying? I mean, I guess what's the Joel, what are, what are people buying in the marketplace and what does it mean for >>Them? So fundamentally what they're buying is the ability to take silos out of their organization. And that's, that is the problem that data bricks is out there to solve, which is when you look across your data landscape today, you've got unstructured data, you've got structured data, you've got real time streaming data, and your teams are trying to use all of this data to solve really complicated problems. And as data bricks as the lake house company, what we're helping customers do is how do they get into the new world? How do they move to a place where they can use all of that data across all of their teams? And so we allow them to begin to find through the marketplace, those rapid adoption use cases where they can get rid of these data, warehousing data lake silos they've had in the past, get their unstructured and structured data onto one data platform and open data platform that is no longer adherent to any proprietary formats and standards and something. >>They can very much, very easily integrate into the rest of their data environment, apply one common data governance layer on top of that. So that from the time they ingest that data to the time they use that data to the time they share that data inside and outside of their organization, they know exactly how it's flowing. They know where it came from. They know who's using it. They know who has access to it. They know how it's changing. And then with that common data platform with that common governance solution, they'd being able to bring all of those use cases together across their real time, streaming their data engineering, their BI, their AI, all of their teams working on one set of data. And that lets them move really, really fast. And it also lets them solve challenges. They just couldn't solve before a good example of this, you know, one of the world's now largest data streaming platforms runs on data bricks with AWS. >>And if you think about what does it take to set that up? Well, they've got all this customer data that was historically inside of data warehouses, that they have to understand who their customers are. They have all this unstructured data, they've built their data science model, so they can do the right kinds of recommendation engines and forecasting around. And then they've got all this streaming data going back and forth between click stream data from what the customers are doing with their platform and the recommendations they wanna push back out. And if those teams were all working in individual silos, building these kinds of platforms would be extraordinarily slow and complex, but by building it on data bricks, they were able to release it in record time and have grown at, at record pace >>To not be that's product platform that's impacting product development. Absolutely. I mean, this is like the difference between lagging months of product development to like days. Yes. Pretty much what you're getting at. Yeah. So total agility. I got that. Okay. Now I'm a customer I wanna buy in the marketplace, but I also, you got direct Salesforce up there. So how do you guys look at this? Is there channel conflict? Are there comp programs? Because one of the things I heard today in on the stage from a Davis's leadership, Chris was up there speaking and, and, and moment I was, Hey, he's a CRO conference, chief revenue officer conversation, which means someone's getting compensated. So if I'm the sales rep at data bricks, what's my motion to the customer. Do I get paid? Does Amazon sell it? Take us through that. Is there channel conflict? Is there or an audio lift? >>Well, I I'd add what Joel just talked about with, with, you know, what the solution, the value of the solution our entire offering is available on AWS marketplace. So it's not a subset, the entire data bricks offering and >>The flagship, all the, the top, >>Everything, the flagship, the complete offering. So it's not, it's not segmented. It's not a sub segment. It's it's, you know, you can use all of our different offerings. Now when it comes to seller compensation, we, we, we view this two, two different ways, right? One is that AWS is also incented, right? Versus selling a native service to recommend data bricks for the right situation. Same thing with data bricks. Our Salesforce wants to do the right thing for the customer. If the customer wants to use marketplace as their procurement vehicle. And that really helps customers because if you get data bricks and five other ISVs together, and let's say each ISV is spending, you're spending a million dollars, you have $5 million of spend, you put that spend through the flywheel with AWS marketplace. And then you can use that in your negotiations with AWS to get better pricing overall. So that's how we, >>We do it. So customers are driving. This sounds like, correct. For sure. So they're looking at this as saying, Hey, I'm gonna just get purchasing power with all my relationships because it's a solution architectural market, right? >>Yeah. It makes sense. Because if most customers will have a primary and secondary cloud provider, if they can consolidate, you know, multiple ISV spend through that same primary provider, you get pricing >>Power, okay, Jill, we're gonna date ourselves. At least I will. So back in the old days, it used to be, do a Barney deal with someone, Hey, let's go to market together. You gotta get paper, you do a biz dev deal. And then you gotta say, okay, now let's coordinate our sales teams, a lot of moving parts. So what you're getting at here is that the alternative for data bricks or any company is to go find those partners and do deals versus now Amazon is the center point for the customer so that you can still do those joint deals. But this seems to be flipping the script a little bit. >>Well, it is, but we still have VAs and consulting partners that are doing implementation work very valuable work advisory work that can actually work with marketplace through the C PPO offering. So the marketplace allows multiple ways to procure your >>Solution. So it doesn't change your business structure. It just makes it more efficient. That's >>Correct. >>That's a great way to say it. Yeah, >>That's great. So that's so that's it. So that's just makes it more efficient. So you guys are actually incented to point customers to the marketplace. >>Yes, >>Absolutely. Economically. Yeah. >>E economically it's the right thing to do for the customer. It's the right thing to do for our relationship with Amazon, especially when it comes back to co-selling right? Because Amazon now is leaning in with ISVs and making recommendations for, you know, an ISV solution and our teams are working backwards from those use cases, you know, to collaborate, land them. >>Yeah. I want, I wanna get that out there. Go ahead, Joel. >>So one of the other things I might add to that too, you know, and why this is advantageous for, for companies like data bricks to, to work through the marketplace, is it makes it so much easier for customers to deploy a solution. It's, it's very, literally one click through the marketplace to get data bricks stood up inside of your environment. And so if you're looking at how do I help customers most rapidly adopt these solutions in the AWS cloud, the marketplace is a fantastic accelerator to that. You >>Know, it's interesting. I wanna bring this up and get your reaction to it because to me, I think this is the future of procurement. So from a procurement standpoint, I mean, again, dating myself EDI back in the old days, you know, all that craziness. Now this is all the, all the internet, basically through the console, I get the infrastructure side, you know, spin up and provision. Some servers, all been good. You guys have played well there in the marketplace. But now as we get into more of what I call the business apps, and they brought this up on stage little nuance, most enterprises aren't yet there of integrating tech on the business apps, into the stack. This is where I think you guys are a use case of success where you guys have been successful with data integration. It's an integrator's dilemma, not an innovator's dilemma. So like, I want to integrate, so now I have integration points with data bricks, but I want to put an app in there. I want to provision an application, but it has to be built. It's not, you don't buy it. You build, you gotta build stuff. And this is the nuance. What's your reaction to that? Am I getting this right? Or, or am I off because no, one's gonna be buying software. Like they used to, they buy software to integrate it. >>Yeah, >>No, I, cause everything's integrated. >>I think AWS has done a great job at creating a partner ecosystem, right. To give customers the right tools for the right jobs. And those might be with third parties, data bricks is doing the same thing with our partner connect program. Right. We've got customer, customer partners like five tra and D V T that, you know, augment and enhance our platform. And so you, you're looking at multi ISV architectures and all of that can be procured through the AWS marketplace. >>Yeah. It's almost like, you know, bundling and unbundling. I was talking about this with, with Dave ante about Supercloud, which is why wouldn't a customer want the best solution in their architecture period. And it's class. If someone's got API security or an API gateway. Well, you know, I don't wanna be forced to buy something because it's part of a suite and that's where you see things get suboptimized where someone dominates a category and they have, oh, you gotta buy my version of this. Yeah. >>Joel, Joel. And that's Joel and I were talking, we're actually saying what what's really important about Databricks is that customers control the data. Right? You wanna comment on that? >>Yeah. I was say the, you know what you're pushing on there we think is extraordinarily, you know, the way the market is gonna go is that customers want a lot of control over how they build their data stack. And everyone's unique in what tools are the right ones for them. And so one of the, you know, philosophically I think really strong places, data, bricks, and AWS have lined up is we both take an approach that you should be able to have maximum flexibility on the platform. And as we think about the lake house, one thing we've always been extremely committed to as a company is building the data platform on an open foundation. And we do that primarily through Delta lake and making sure that to Jack's point with data bricks, the data is always in your control. And then it's always stored in a completely open format. And that is one of the things that's allowed data bricks to have the breadth of integrations that it has with all the other data tools out there, because you're not tied into any proprietary format, but instead are able to take advantage of all the innovation that's happening out there in the open source ecosystem. >>When you see other solutions out there that aren't as open as you guys, you guys are very open by the way, we love that too. We think that's a great strategy, but what's the, what am I foreclosing? If I go with something else that's not as open what what's the customer's downside as you think about what's around the corner in the industry. Cuz if you believe it's gonna be open, open source, which I think opens our software is the software industry and integration is a big deal, cuz software's gonna be plentiful. Let's face it. It's a good time to be in software business, but cloud's booming. So what's the downside from your data bricks perspective, you see a buyer clicking on data bricks versus that alternative what's potentially is should they be a nervous about down the road if they go with a more proprietary or locked in approach? Well, >>I think the challenge with proprietary ecosystems is you become beholden to the ability of that provider to both build relationships and convince other vendors that they should invest in that format. But you're also then beholden to the pace at which that provider is able to innovate. And I think we've seen lots of times over history where, you know, a proprietary format may run ahead for a while on a lot of innovation. But as that market control begins to solidify that desire to innovate begins to, to degrade, whereas in the open format. So >>Extract rents versus innovation. Exactly. >>Yeah, exactly. >>But >>I'll say it in the open world, you know, you have to continue to innovate. Yeah. And the open source world is always innovating. If you look at the last 10 to 15 years, I challenge you to find, you know, an example where the innovation in the data and AI world is not coming from open source. And so by investing in open ecosystems, that means you were always going to be at the forefront of what is the >>Latest, you know, again, not to date myself again, but you look back at the eighties and nineties, the protocol stacked for proprietary. Yeah. You know, SNA at IBM deck net was digital, you know, the rest is, and then TCP, I P was part of the open systems, interconnect, revolutionary Oly, a big part of that as well as my school did. And so like, you know, that was, but it didn't standardize the whole stack. It stopped at IP and TCP. Yeah. But that helped interoperate, that created a nice defacto. So this is a big part of this mid game. I call it the chessboard, you know, you got opening game and mid game. Then you got the end game and we're not there. The end game yet cloud the cloud. >>There's, there's always some form of lock in, right. Andy jazzy will, will address it, you know, when making a decision. But if you're gonna make a decision you want to reduce as you don't wanna be limited. Right. So I would advise a customer that there could be limitations with a proprietary architecture. And if you look at what every customer's trying to become right now is an AI driven business. Right? And so it has to do with, can you get that data outta silos? Can you, can you organize it and secure it? And then can you work with data scientists to feed those models? Yeah. In a, in a very consistent manner. And so the tools of tomorrow will to Joel's point will be open and we want interoperability with those >>Tools and, and choice is a matter too. And I would say that, you know, the argument for why I think Amazon is not as locked in as maybe some other clouds is that they have to compete directly too. Redshift competes directly with a lot of other stuff, but they can't play the bundling game because the customers are getting savvy to the fact that if you try to bundle an inferior product with something else, it may not work great at all. And they're gonna be they're onto it. This is >>The Amazon's credit by having these, these solutions that may compete with native services in marketplace, they are providing customers with choice, low >>Price and access to the S and access to the core value. Exactly. Which the >>Hardware, which is their platform. Okay. So I wanna get you guys thought on something else. I, I see emerging, this is again kind of cube rumination moment. So on stage Chris unpacked, a lot of stuff. I mean this marketplace, they're touching a lot of hot buttons here, you know, pricing compensation, workflows services behind the curtain. And one of the things he mentioned was they talk about resellers or channel partners, depending upon what you talk about. We believe Dave and I believe on the cube that the entire indirect sales channel of the industry is gonna be disrupted radically because those players were selling hardware in the old days and software, that game is gonna change. You know, you mentioned you guys have a program, want to get your thoughts on this. We believe that once this gets set up, they can play in this game and bring their services in which means that the old reseller channels are gonna be rewritten. They're gonna be refactored with this new kinds of access. Cuz you've got scale, you've got money and you've got product and you got customers coming into the marketplace. So if you're like a reseller that sold computers to data centers or software, you know, value added reseller or V or business, >>You've gotta evolve. >>You gotta, you gotta be here. Yes. How are you guys working with those partners? Cuz you say you have a part in your marketplace there. How do I make money? If I'm a reseller with data bricks with eight Amazon, take me through that use case. >>Well I'll let Joel comment, but I think it's, it's, it's pretty straightforward, right? Customers need expertise. They need knowhow. When we're seeing customers do mass migrations to the cloud or Hadoop specific migrations or data transformation implementations, they need expertise from consulting and SI partners. If those consulting SI partners happen to resell the solution as well. Well, that's another aspect of their business, but I really think it is the expertise that the partners bring to help customers get outcomes. >>Joel, channel big opportunity for re re Amazon to reimagine this. >>For sure. Yeah. And I think, you know, to your comment about how to resellers take advantage of that, I think what Jack was pushing on is spot on, which is it's becoming more about more and more about the expertise you bring to the table and not just transacting the software, but now actually helping customers make the right choices. And we're seeing, you know, both SI begin to be able to resell solutions and finding a lot of opportunity in that. Yeah. And I think we're seeing traditional resellers begin to move into that SI model as well. And that's gonna be the evolution that >>This gets at the end of the day. It's about services for sure, for sure. You've got a great service. You're gonna have high gross profits. And >>I think that the managed service provider business is alive and well, right? Because there are a number of customers that want that, that type of a service. >>I think that's gonna be a really hot, hot button for you guys. I think being the way you guys are open this channel partner services model coming in to the fold really kind of makes for kind of that super cloudlike experience where you guys now have an ecosystem. And that's my next question. You guys have an ecosystem going on within data bricks for sure. On top of this ecosystem, how does that work? This is kinda like hasn't been written up in business school and case studies yet this is new. What is this? >>I think, you know, what it comes down to is you're seeing ecosystems begin to evolve around the data platforms and that's gonna be one of the big kind of new horizons for us as we think about what drives ecosystems it's going to be around. Well, what is the, what's the data platform that I'm using and then all the tools that have to encircle that to get my business done. And so I think there's, you know, absolutely ecosystems inside of the AWS business on all of AWS's services, across data analytics and AI. And then to your point, you are seeing ecosystems now arise around data bricks in its Lakehouse platform, as well as customers are looking at well, if I'm standing these Lakehouse up and I'm beginning to invest in this, then I need a whole set of tools that help me get that done as well. >>I mean you think about ecosystem theory, we're living a whole nother dream and I'm, and I'm not kidding. It hasn't yet been written up and for business school case studies is that we're now in a whole nother connective tissue ecology thing happening where you have dependencies and value proposition economics connectedness. So you have relationships in these ecosystems. >>And I think one of the great things about relationships with these ecosystems is that there's a high degree of overlap. Yeah. So you're seeing that, you know, the way that the cloud business is evolving, the, the ecosystem partners of data bricks are the same ecosystem partners of AWS. And so as you build these platforms out into the cloud, you're able to really take advantage of best of breed, the broadest set of solutions out there for >>You. Joel, Jack, I love it because you know what it means the best ecosystem will win. If you keep it open. Sure. You can see everything. If you're gonna do it in the dark, you know, you don't know the outcome. I mean, this is really kind we're talking about. >>And John, can I just add that when I was in Amazon, we had a, a theory that there's buyers and builders, right? There's very innovative companies that want to build things themselves. We're seeing now that that builders want to buy a platform. Right? Yeah. And so there's a platform decision being made and that ecosystem gonna evolve around the >>Platform. Yeah. And I totally agree. And, and, and the word innovation get kicks around. That's why, you know, when we had our super cloud panel was called the innovators dilemma with a slash through it called the integrated dilemma, innovation is the digital transformation. So absolutely like that becomes cliche in a way, but it really becomes more of a, are you open? Are you integrating if APIs are the connective tissue, what's automation, what's the service message look like. I mean, a whole nother set of kind of thinking goes on and these new ecosystems and these new products >>And that, and that thinking is, has been born in Delta sharing. Right? So the idea that you can have a multi-cloud implementation of data bricks, and actually share data between those two different clouds, that is the next layer on top of the native cloud >>Solution. Well, data bricks has done a good job of building on top of the goodness of, and the CapEx gift from AWS. But you guys have done a great job taking that building differentiation into the product. You guys have great customer base, great grow ecosystem. And again, I think in a shining example of what every enterprise is going to do, build on top of something operating model, get that operating model, driving revenue. >>Yeah. >>Well we, whether whether you're Goldman Sachs or capital one or XYZ corporation >>S and P global NASDAQ, right. We've got, you know, these, the biggest verticals in the world are solving tough problems with data breaks. I think we'd be remiss cuz if Ali was here, he would really want to thank Amazon for all of the investments across all of the different functions, whether it's the relationship we have with our engineering and service teams. Yeah. Our marketing teams, you know, product development and we're gonna be at reinvent the big presence of reinvent. We're looking forward to seeing you there again. >>Yeah. We'll see you guys there. Yeah. Again, good ecosystem. I love the ecosystem evolutions happening this next gen cloud is here. We're seeing this evolve kind of new economics, new value propositions kind of scaling up, producing more so you guys are doing a great job. Thanks for coming on the Cuban, taking time. Chill. Great to see you at the check. Thanks for having us. Thanks. Going. Okay. Cube coverage here. The world's changing as APN comes to give the marketplace for a new partner organization at Amazon web services, the Cube's got a covered. This should be a very big growing ecosystem as this continues, billions of being sold through the marketplace. Of course the buyers are happy as well. So we've got it all covered. I'm John furry, your host of the cube. Thanks for watching.

Published Date : Sep 21 2022

SUMMARY :

Thanks for good to see you again. Yeah, John, great to be here. Obviously it makes it's a no brainer on the micro, you know, You're in the middle of it. you know, unique use cases. So this is speaks volumes to the, the relationship you have years. And when you look at what the APN allows us to do, And so we see customers, you know, doing rapid experimentation pilots, POCs, So you got the big contracts with the private offer. And that's, that is the problem that data bricks is out there to solve, They just couldn't solve before a good example of this, you know, And if you think about what does it take to set that up? So how do you guys look at this? Well, I I'd add what Joel just talked about with, with, you know, what the solution, the value of the solution our entire offering And that really helps customers because if you get data bricks So they're looking at this as saying, you know, multiple ISV spend through that same primary provider, you get pricing And then you gotta say, okay, now let's coordinate our sales teams, a lot of moving parts. So the marketplace allows multiple ways to procure your So it doesn't change your business structure. Yeah, So you guys are actually incented to Yeah. It's the right thing to do for our relationship with Amazon, So one of the other things I might add to that too, you know, and why this is advantageous for, I get the infrastructure side, you know, spin up and provision. you know, augment and enhance our platform. you know, I don't wanna be forced to buy something because it's part of a suite and the data. And that is one of the things that's allowed data bricks to have the breadth of integrations that it has with When you see other solutions out there that aren't as open as you guys, you guys are very open by the I think the challenge with proprietary ecosystems is you become beholden to the Exactly. I'll say it in the open world, you know, you have to continue to innovate. I call it the chessboard, you know, you got opening game and mid game. And so it has to do with, can you get that data outta silos? And I would say that, you know, the argument for why I think Amazon Price and access to the S and access to the core value. So I wanna get you guys thought on something else. You gotta, you gotta be here. If those consulting SI partners happen to resell the solution as well. And we're seeing, you know, both SI begin to be This gets at the end of the day. I think that the managed service provider business is alive and well, right? I think being the way you guys are open this channel I think, you know, what it comes down to is you're seeing ecosystems begin to evolve around So you have relationships in And so as you build these platforms out into the cloud, you're able to really take advantage you don't know the outcome. And John, can I just add that when I was in Amazon, we had a, a theory that there's buyers and builders, That's why, you know, when we had our super cloud panel So the idea that you can have a multi-cloud implementation of data bricks, and actually share data But you guys have done a great job taking that building differentiation into the product. We're looking forward to seeing you there again. Great to see you at the check.

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Lea Purcell, Foursquare | AWS Marketplace Seller Conference 2022


 

>>Welcome back everyone to the cubes coverage here in Seattle, Washington for AWS's marketplace seller conference. The big news here is that the Amazon partner network and marketplace coming together and reorganizing into one organization, the AIST partner organization, APO bringing together the best of the partnership and the marketplace to sell through. It's a sellers company. This is the second year, but technically with COVID, I call it a year and a half. This is the cube. I'm John for your host. Got a great guest, Leah for sale vice president of business development at four square. Leah, thanks for coming on the cube. Look great. Yeah. >>Hey, thanks. Thanks for having me here. >>So four square, everyone, and that has internet history knows you. You check in you'd become the mayor of a place right back in the day, all fun. It was a great app and I think it was competitor go sold the Facebook, but that was the beginning of location data. Now you got Uber apps, you got all apps, location, everywhere. Data is big here in the marketplace. They sell data, they got a data exchange, Chris head of marketplaces. Like we have all these things we're gonna bring 'em together, make it simpler. So you're on the data side. I'm assuming you're selling data and you're participating at the data exchange. What is Foursquare doing right now? Yeah, >>Exactly. So we are part of the data exchange. And you mentioned checking in. So we, we are really proud of our roots, the, the four square app, and that's kind of the basis still of our business. We have a hundred million data points, which are actually places of interest across the world 200 countries. And we are we're in the business of understanding whereplace are and how people move through those places over time. And >>What's the value proposition for that data. You're selling the data. >>We are selling the data and we're selling it. You can think about use cases. Like how can I improve the engagement with my app through location data? So for example, next door, as a customer of ours, everyone knows next door. When a new business comes online, they wanna make sure that business is a real business. So they use our places to ensure that the address of that business is accurate. >>So how did you, how do you guys get your data? Because if you don't have the first party app, you probably had critical mass of data. Yeah. But then do other people use your data and then re contribute back in kinda like, well, Stripe is for financial. You guys are plugging in yeah. To >>Apps. A great question. So we still do have our consumer apps. We're still proud of those. It's still a basis of our company really. Okay. So, but we take that data. So our first party data, we also, for all the web, we have some partners integrate our SDK. And so we're pulling in all that data from various sources and then scrubbing it and making sure we have the most unique. >>So you guys still have a business where the app's working. Yep. Okay. But also let's just say, I wanna have a cube app. Yeah. And I want to do a check in button. Yep. So rather than build checking in, could I OEM you could four square is that you >>Could, and we could help you understand where people are checking in. So we know someone's here at the Hilton and Bellevue, we know exactly where that place is. You building the Cub app. You could say, I'm gonna check in here and we are verified. We know that that's the >>Right place. So that's a good for developer if they're building an app. >>Absolutely. So we have an SDK that any developer can integrate. >>Great. Okay. So what's the relationship with the marketplace? Take us through how Foursquare works with AWS marketplace. >>Sure. So we are primarily integrated with ADX, which is sort of a piece of marketplace it's for data specifically, we have both of our main products, which are places that POI database and visits, which is how people move through those places over time. So we're able to say these are the top chains in the country. Here's how people move throughout those. And both those products are listed on ADX. >>So if I'm in Palo Alto and I go to Joe in the juice yeah. You know that I kind of hang in one spot or is it privacy there? I mean, how do you know like what goes on? Well, >>We know somebody does that. We don't >>Know that you do that. So >>We ensure, you know, we're very privacy centric and privacy focused. We're not gonna, we don't tell anybody at you >>Yourself it's pattern data. It is. >>Okay. So it's normalized data, right? Over time groups of people, >>How they, how are people using the data to improve processes, user experience? What are some of the use cases? >>So that example, nextdoor, that's really a use case that we see a lot and that's improving their application. So that nextdoor app to ensure that the ACC, the data's accurate and that as you, as a user, you know, that that business is real. Cuz it's verified by four wear. Another one is you can use our data to make business decisions around where you're gonna place your next loca. You know, your next QSR. So young brands is a customer of ours. Those are, those guys are pizza hut KFC. They work with us to figure out where they should put their next KFC. Yeah. >>I mean retail location, location, location. Yeah. >>Right. Yeah. People are still, even though e-commerce right. People still go into stores >>And still are. Yeah. There's, there's, there's probably lot, a lot of math involved in knowing demographics patterns. Volume. >>Yeah. Some of our key customers are really data scientists. Like the think about cus with businesses that have true data science companies. They're really looking at that. >>Yeah. I mean in, and out's on the exit for a reason. Right. They want in and out. Yeah. So they wanna put it inland. >>Right. And we can actually tell you where that customer from in and out where they go next. Right. So then, you know, oh, they go to this park or they go somewhere and we can help you place your next in and out based on that visitation. >>Yeah. And so it's real science involved. So take us through the customers. You said data scientists, >>Mostly data scientists is kind of a key customer data science at a large corporation, like a QSR that's >>Somebody. Okay. So how is the procurement process on the marketplace? What does the buyer get? >>So what we see the real value is, is because they're already a customer of Amazon. That procurement is really easy, right? All the fulfillment goes through Amazon, through ADX. And what you're buying is either at API. So you can, that API can make real time calls or you're buying a flat file, like an actual database of those hundred points of interest. >>And then they integrate into their tool set. Right. They can do it. So it's pretty data friendly in terms of format. >>You can kind of do whatever you want with it. We're gonna give you that as long as you're smart enough to figure out what to do. Do we have a >>Lot of, so what's your experience with AWS marketplace? I mean, obviously we, we see a lot of changes. They had a reorg partner network merging with marketplace. You've been more on the data exchange, Chris kind of called that out. It's yeah. It's kind of a new thing. And, and he was hinting at a lot of confusion, but simplifying things. Yeah. What's your take of the current AWS marketplace >>Religions? I actually think ADX because our experience has primarily been ADX. I think they've done a really good job. They've really focused on the data and they understand how CU, how, you know, people like us sell our data. It hasn't been super confusing. We've had a lot of support. I think that's what Amazon gives you. You have to put a lot of effort into it, but they're also, they also give you a lot of support. >>Yeah. And, and I think data exchange is pretty significant to the strategic. It is >>Mission. It is. We feel that. Yeah. You know, we feel like they really value us as a partner. >>What's the big thing you're seeing out there right now in data, because like you're seeing a lot more data exchanges going on. There's always been data exchange, but you're seeing a lot more exchanges between companies. So let's just take partners. You're seeing a lot more people handle front end of a, a supply chain and you got more data exchanges. What's the future of data exchanges. If you had to kind of, you know, guess given your history in, in the industry. Yeah. What's the next around the corner trend? >>I think. Well, I think there's a, has to be consolidation. I know everyone's building one, but there's probably too many. I know from our experience, we can't support all of them. We're not a huge company. We can't support Amazon and X and Y and Z. Like it's just too many. So we kind of put all of our eggs in a couple baskets. So I think there'll be consolidation. I think there has to be just some innovation on what data products are, you know, for us, we have these two, it's an API and a flat file. I think as exchanges think about, you know, expanding what are the other types of data products that can help us build? >>Yeah. I mean, one of the things that's, you know, we see, we cover a lot of on the cube is edge. You know, you got, yeah. Amazon putting out new products in regions, you got new wavelength out there, you got regions, you got city level connectivity, data coming from cars. So a lot more IOT data. How do you guys see that folding into your vision of data acquisition and data usage, leverage, reuse, durability. These >>Are, yeah. I mean, we're, we are keeping an eye on all of that. You know, I think we haven't quite figured out how we wanna allocate resources against it, but you know, it's definitely, it's a really interesting space to be in. Like, I don't think data's going anywhere and I think it's really just gonna grow and how people use it's >>Gonna expand. Okay. So if I'm a customer, I go to the marketplace, I wanna buy four square data. What's the pitch. >>We can help you improve your business decisions or your applications through location data. We know where places are and how people move through the world over time. So we can tell you we're, we're sure that this is the Hilton in Bellevue. We know that, that we know how many people are moving through here and that's really the pitch. >>And they use that for whatever their needs are, business improvement, user experience. Yeah. >>Those are really the primary. I mean, we also have some financial use cases. So hedge funds, maybe they're thinking about yeah. How they wanna invest their money. They're gonna look at visits over time to understand what people are doing. Right. The pandemic made that super important. >>Yeah. That's awesome. Well, this is great. Great success story. Congratulations. And thanks for sharing on the cube. Really appreciate you coming on. Thank you. My final question is more about kind of the future. I wanna get your thoughts because your season pro, when you have the confluence of physical and digital coming together. Yeah. You know, I was just talking with a friend about FedEx's earnings, comparing that to say, AWS has a fleet of delivery too. Right? Amazon, Amazon nots. So, but physical world only products location matters. But then what about the person when they're walking around the real world? What happens when they get to the metaverses or, you know, they get to digital, they tend an event. Yeah. How do you see that crossroad? Cuz you have foot in both camps. We do, you got the app and you got the physical world it's gonna come together. Is there thoughts around, you can take your course care hat off and put your industry hat on. Yeah. You wanna answer that? Not officially on behalf of Foursquare, but I'm just curious, this is a, this is the confluence of like the blending of physical and digital. >>Yeah. I know. Wow. I admittedly haven't thought a whole lot about that. I think it would be really weird if I could track myself over time and the metaverse I mean, I think, yeah, as you said, it's >>It's, by the way, I'm not Bo on the metaverse when it's blocked diagrams, when you have gaming platforms that are like the best visual experience possible, right? >>Yeah. I mean, I think it, I think we'll see, I don't, I don't know that I have a >>Prediction, well hybrid we've seeing a lot of hybrid events. Like this event is still intimate VIP, but next year I guarantee it's gonna be larger, much larger and it's gonna be physical and face to face, but, but digital right as well. Yeah. Not people experiencing the, both that first party, physical, digital hybrid. Yeah. And it's interesting something that we track a lot >>Of. Yeah, for sure. Yeah. I think we'll have a, well, I think we'll, there's something there for us. I think that those there's a play there as we watch kind >>Of things change. All right, Leah, thank you for coming on the Q appreciate so much it all right. With four Graham, John fur a year checking in with four square here on the cube here at the Amazon web services marketplace seller conference. Second year back from the pandemic in person, more coverage after this break.

Published Date : Sep 21 2022

SUMMARY :

and the marketplace to sell through. Thanks for having me here. So four square, everyone, and that has internet history knows you. So we are part of the data exchange. What's the value proposition for that data. I improve the engagement with my app through location data? So how did you, how do you guys get your data? So our first party data, we also, for all the web, So you guys still have a business where the app's working. Could, and we could help you understand where people are checking in. So that's a good for developer if they're building an app. So we have an SDK that any developer can integrate. Take us through how Foursquare works with AWS So we're able to say these are I mean, how do you know like what goes on? We know somebody does that. Know that you do that. we don't tell anybody at you It is. So that example, nextdoor, that's really a use case that we see a lot and that's improving I mean retail location, location, location. People still go into stores And still are. Like the think about cus with businesses that have true So they wanna put it inland. So then, you know, oh, they go to this park or they go somewhere and we can help you place your next in and out based on that visitation. So take us through the customers. What does the buyer get? So you can, that API can make real time calls or you're buying a flat file, So it's pretty data friendly in terms of You can kind of do whatever you want with it. You've been more on the data exchange, Chris kind of called that out. They've really focused on the data and they understand how CU, how, you know, people like us sell It is You know, we feel like they really value us as a partner. If you had to kind of, you know, guess given your history in, I think as exchanges think about, you know, expanding what are the other types of data products You know, you got, yeah. we wanna allocate resources against it, but you know, it's definitely, it's a really interesting space to be in. What's the pitch. So we can tell you we're, And they use that for whatever their needs are, business improvement, user I mean, we also have some financial use cases. We do, you got the app and you got the physical world it's mean, I think, yeah, as you said, it's that we track a lot I think that those there's a play there as All right, Leah, thank you for coming on the Q appreciate so much it all right.

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8 Stelio D'Alo & Raveesh Chugh, Zscaler | AWS Marketplace Seller Conference 2022


 

(upbeat electronic music) >> Welcome back to everyone, to "theCUBE's" coverage here in Seattle, Washington for Amazon Web Services Partner Marketplace Seller Conference, combining their partner network with Marketplace forming a new organization called AWS Partner Organization. This is "theCUBE" coverage. I'm John Furrier, your host. We've got great "Cube" alumni here from Zscaler, a very successful cloud company doing great work. Stelio D'Alo, senior director of cloud business development and Raveesh Chugh, VP of Public Cloud Partnerships at Zscaler. Welcome back to "theCUBE." Good to see you guys. Thanks for coming on. >> Thank you. >> Thanks having us, John. >> So we've been doing a lot of coverage of Zscaler, what a great success story. I mean, the numbers are great. The business performance, it's in the top two, three, one, two, three in all metrics on public companies, SaaS. So you guys, check. Good job. >> Yes, thank you. >> So you guys have done a good job. Now you're here, selling through the Marketplace. You guys are a world class performing company in cloud SaaS, so you're in the front lines doing well. Now, Marketplace is a procurement front end opportunity for people to buy. Hey, self-service, buy and put things together. Sounds novel, what a great concept. Great cloud life. >> Yes. >> You guys are participating and now sellers are coming together. The merger of the public, the partner network with Marketplace. It feels like this is a second act for AWS to go to the next level. They got their training wheels done with partners. Now they're going to the next level. What do you guys think about this? >> Well, I think you're right, John. I think it is very much something that is in keeping with the way AWS does business. Very Amazonian, they're working back from the customer. What we're seeing is, our customers and in general, the market is gravitating towards purchase mechanisms and route to market that just are lower friction. So in the same way that companies are going through their digital transformations now, really modernizing the way they host applications and they reach the internet. They're also modernizing on the purchasing side, which is super exciting, because we're all motivated to help customers with that agility. >> You know, it's fun to watch and again I'm being really candid and props to you guys as a company. Now, everyone else is kind of following that. Okay, lift and shift, check, doing some things. Now they go, whoa, I can really build on this. People are building their own apps for their companies. Going to build their own stuff. They're going to use piece parts. They're going to put it together in a really scalable way. That's the new normal. Okay, so now they go okay, I'm going to just buy through the market, I get purchasing power. So you guys have been a real leader with AWS. Can you share what you guys are doing in the Marketplace? I think you guys are a nice example of how to execute the Marketplace. Take us through. What are you guys offering there? What's the contract look like? Is it multi-pronged? What's the approach? What do customers get if they go to the marketplace for Zscaler? >> Yeah, so it's been a very exciting story and been a very pleasing one for us with AWS marketplace. We see a huge growth potentially. There are more than 350,000 customers that are actively buying through Marketplace today. We expect that number to grow to around a million customers by the next, I would say, five to ten years and we want to be part of this wave. We see AWS Marketplace to be a channel where not only our resalers or our channel partners can come and transact, but also our GSIs like Accenture want to transact through this channel. We are doing a lot, in terms of bringing new customers through Marketplace, who want to not only close their deals, but close it in the next few hours. That's the beauty of Marketplace, the agility, the flexibility in terms of pricing that it provides to ISVs like us. If a customer wants to delay their payments by a couple of quarters, Marketplace supports that. If a customer wants to do monthly payments, Marketplace supports that. We are seeing lot of customers, big customers, that have signed EDPs, enterprise discount plans with AWS. These are multi-year cloud commits coming to us and saying we can retire our EDPs with AWS if we transact your solution through AWS Marketplace. So what we have done, as of today, we have all of our production services enabled through AWS Marketplace. What that means for customers, they can now retire their EDPs by buying Zscaler products through AWS Marketplace and in return get the full benefit of maximizing their EDP commits with AWS. >> So you guys are fully committed, no toe on the water, as we heard. You guys are all in. >> Absolutely, that's exactly the way to put it. We're all in, all of our solutions are available in the marketplace. As you mentioned, we're a SaaS provider. So we're one of the vendors in the Marketplace that have SaaS solutions. So unlike a lot of customers and even the market in general, associate the Marketplace for historical reasons, the way it started with a lot of monthly subscriptions and just dipping your toe in it from a consumer perspective. Whereas we're doing multimillion dollar, multi-year SaaS contracts. So the most complicated kinds of transactions you'd normally associate with enterprise software, we're doing in very low friction ways. >> On the Zscaler side going in low friction. >> Yep, yeah, that's right. >> How about the customer experience? >> So it is primarily the the customer that experiences. >> Driving it? >> Yeah, they're driving it and it's because rather than traditional methods of going through paperwork, purchase orders- >> What are some of the things that customers are saying about this, bcause I see two benefits, I'll say that. The friction, it's a channel, okay, for Zscaler. Let's be clear, but now you have a customer who's got a lot of Amazon. They're a trusted partner too. So why wouldn't they want to have one point of contact to use their purchasing power and you guys are okay with that. >> We're absolutely okay with it. The reason being, we're still doing the transaction and we can do the transaction with our... We're a channel first company, so that's another important distinction of how people tend to think of the Marketplace. We go through channel. A lot of our transactions are with traditional channel partners and you'd be surprised the kinds of, even the Telcos, carrier providers, are starting to embrace Marketplace. So from a customer perspective, it's less paperwork, less legal work. >> Yeah, I'd love to get your reaction to something, because I think this highlights to me what we've been reporting on with "theCUBE" with super cloud and other trends that are different in a good way. Taking it to the next level and that is that if you look at Zscaler, SaaS, SaaS is self-service, the scale, there's efficiencies. Marketplace first started out as a self-service catalog, a website, you know, click and choose, but now it's a different. He calls it a supply chain, like the CICD pipeline of buying software. He mentions that, there's also services. He put the Channel partners can come in. The GSIs, global system integrators can come in. So it's more than just a catalog now. It's kind of self-service procurement more than it is just a catalog of buy stuff. >> Yes, so yeah, I feel CEOs, CSOs of today should understand what Marketplace brings to the bear in terms of different kinds of services or Zscaler solutions that they can acquire through Marketplace and other ISV solutions, for that matter. I feel like we are at a point, after the pandemic, where there'll be a lot of digital exploration and companies can do more in terms of not just Marketplace, but also including the channel partners as part of deals. So you talked about channel conflict. AWS addressed this by bringing a program called CPPO in the picture, Channel Partner Private Offers. What that does is, we are not only bringing all our channel partners into deals. For renewals as well, they're the partner of record and they get paid alongside with the customer. So AWS does all the heavy lifting, in terms of disbursements of payments to us, to the channel partner, so it's a win-win situation for all. >> I mean, private offers and co-sale has been very popular. >> It has been, and that is our bread and butter in the Marketplace. Again, we do primarily three year contracts and so private offers work super well. A nice thing for us as a vendor is it provides a great amount of flexibility. Private Offer gives you a lot of optionality, in terms of how the constructs of the deal and whether or not you're working with a partner, how the partner is utilizing as well to resell to the end user. So, we've always talked about AWS giving IT agility. This gives purchasing and finance business agility. >> Yeah, and I think this comes up a lot. I just noticed this happening a lot more, where you see dedicated sessions, not just on DevOps and all the goodies of the cloud, financial strategy. >> Yeah. >> Seeing a lot more conversation around how to operationalize the business transactions in the cloud. >> Absolutely. >> This is the new, I mean it's not new, it's been thrown around, but not at a tech conference. You don't see that. So I got to ask you guys, what's the message to the CISOs and executives watching the business people about Zscaler in the Marketplace? What should they be looking at? What is the pitch for Zscaler for the Marketplace buyer? >> So I would say that we are a cloud-delivered network security service. We have been in this game for more than a decade. We have years of early head start with lots of features and functionality versus our competitors. If customers were to move into AWS Cloud, they can get rid of their next-gen firewalls and just have all the traffic routed through our Zscaler internet access and use Zscaler private access for accessing their private applications. We feel we have done everything in our capacity, in terms of enabling customers through Marketplace and will continue to participate in more features and functionality that Marketplace has to offer. We would like these customers to take advantage of their EDPs as well as their retirement and spend for the multi-commit through AWS Marketplace. Learn about what we have to offer and how we can really expedite the motion for them, if they want to procure our solutions through Marketplace >> You know, we're seeing an ability for them to get more creative, more progressive in terms of the purchasing. We're also doing, we're really excited about the ability to serve multiple markets. So we've had an immense amount of success in commercial. We also are seeing increasing amount of public sector, US federal government agencies that want to procure this way as well for the same reasons. So there's a lot of innovation going on. >> So you have the FedRAMP going on, you got all those certifications. >> Exactly right. So we are the first cloud-native solution to provide IL5 ATO, as well as FedRAMP pie and we make that all available, GSA schedule pricing through the AWS Marketplace, again through FSIs and other resellers. >> Public private partnerships have been a big factor, having that span of capability. I got to ask you about, this is a cool conversation, because now you're like, okay, I'm selling through the Marketplace. Companies themselves are changing how they operate. They don't just buy software that we used to use. So general purpose, bundled stuff. Oh yeah, I'm buying this product, because this has got a great solution and I have to get forced to use this firewall, because I bought this over here. That's not how companies are architecting and developing their businesses. It's no longer buying IT. They're building their company digitally. They have to be the application. So they're not sitting around, saying hey, can I get a solution? They're building and architecting their solution. This is kind of like the new enterprise that no one's talking about. They kind of, got to do their own work. >> Yes. >> There's no general purpose solution that maps every company. So they got to pick the best piece parts and integrate them. >> Yes and I feel- >> Do you guys agree with that? >> Yeah, I agree with that and customers don't want to go for point solutions anymore. They want to go with a platform approach. They want go with a vendor that can not only cut down their vendors from multi-dozens to maybe a dozen or less and that's where, you know, we kind of have pivoted to the platform-centric approach, where we not only help customers with Cloud Network Security, but we also help customers with Cloud Native Application Protection Platform that we just recently launched. It's going by the name of the different elements, including Cloud Security Posture Management, Cloud Identity Event Management and so we are continuously doing more and more on the configuration and vulnerability side space. So if a customer has an AWS S3 bucket that is opened it can be detected and can be remediated. So all of those proactive steps we are taking, in terms of enhancing our portfolio, but we have come a long way as a company, as a platform that we have evolved in the Marketplace. >> What's the hottest product? >> The hottest product? >> In Marketplace right now. >> Well, the fastest growing products include our digital experience products and we have new Cloud Protection. So we've got Posture and Workload Protection as well and those are the fastest growing. For AWS customers a strong affinity also for ZPA, which provides you zero trust access to your workloads on AWS. So those are all the most popular in Marketplace. >> Yeah. >> So I would like to add that we recently launched and this has been a few years, a couple of years. We launched a product called Zscaler Digital X, the ZDX. >> Mm-hmm. >> What that product does is, let's say you're making a Zoom call and your WiFi network is laggy or it's a Zoom server that's laggy. It kind of detects where is the problem and it further tells the IT department you need to fix either the server on which Zoom is running, or fix your home network. So that is the beauty of the product. So I think we are seeing massive growth with some of our new editions in the portfolio, which is a long time coming. >> Yeah and certainly a lot of growth opportunities for you guys, as you come in. Where do you see Zscaler's big growth coming from product-wise? What's the big push? Actually, this is great upside for you here. >> Yeah. >> On the go to market side. Where's the big growth for Zscaler right now? So I think we are focused as a company on zero trust architecture. We want to securely connect users to apps, apps to apps, workloads to workloads and machines to machines. We want to give customers an experience where they have direct access to the apps that's hidden from the outside world and they can securely connect to the apps in a very succinct fashion. The user experience is second to none. A lot of customers use us on the Microsoft Office 365 side, where they see a lag in connecting to Microsoft Office 365 directly. They use the IE service to securely connect. >> Yeah, latency kills. >> Microsoft Office 365. >> Latency kills, as we always say, you know and security, you got to look at the pattern, you want to see that data. >> Yeah, and emerging use cases, there is an immense amount of white space and upside for us as well in emerging use cases, like OT, 5G, IOT. >> Yeah. >> Federal government, DOD. >> Oh god, tactical edge government. >> Security at the edge, absolutely, yeah. >> Where's the big edge? What's the edge challenge right now, if you have to put your finger on the edge, because right now that's the hot area, we're watching that. It's going to be highly contested. It's not yet clear, I mean certainly hybrid is the operating model, cloud, distributing, computing, but edge has got unique things that you can't really point to on premises that's the same. It's highly dynamic, you need high bandwidth, low latency, compute at the edge. The data has to be processed right there. What's the big thing at the edge right now? >> Well, so that's probably an emerging answer. I mean, we're working with our customers, they're inventing and they're kind of finding the use cases for those edge, but one of the good things about Zscaler is that we are able to, we've got low latency at the edge. We're able to work as a computer at the edge. We work on Outpost, Snowball, Snowcone, the Snow devices. So we can be wherever our customers need us. Mobile devices, there are a lot of applications where we've got to be either on embedded devices, on tractors, providing security for those IOT devices. So we're pretty comfortable with where we are being the- >> So that's why you guys are financially doing so well, performance wise. I got to ask you though, because I think that brings up the great point. If this is why I like the Marketplace, if I'm a customer, the edge is highly dynamic. It's changing all the time. I don't want to wait to buy something. If I got my solution architects on a product, I need to know I'm going to have zero trust built in and I need to push the button on Zscaler. I don't want to wait. So how does the procurement side impact? What have you guys seen? Share your thoughts on how Marketplace is working from the procurement standpoint, because it seems to me to be fast. Is that right, or is it still slow on their side? On the buyer side, because this to me would be a benefit to developers, if we say, hey, the procurement can just go really fast. I don't want to go through a bunch of PO approvals or slow meetings. >> It can be, that manifests itself in several ways, John. It can be, for instance, somebody wants to do a POC and traditionally you could take any amount of time to get budget approval, take it through. What if you had a pre-approved cloud budget and that was spent primarily through AWS Marketplace, because it's consolidated data on your AWS invoice. The ability to purchase a POC on the Marketplace could be done literally within minutes of the decision being made to go forward with it. So that's kind of a front end, you know, early stage use case. We've got examples we didn't talk about on our recent earnings call of how we have helped customers bring in their procurement with large million dollar, multimillion dollar deals. Even when a resaler's been involved, one of our resaler partners. Being able to accelerate deals, because there's so much less legal work and traditional bureaucratic effort. >> Agility. >> That agility purchasing process has allowed our customers to pull into the quarter, or the end of month, or end of quarter for them, deals that would've otherwise not been able to be done. >> So this is a great example of where you can set policy and kind of create some guard rails around innovation and integration deals, knowing if it's something that the edge is happening, say okay, here's some budget. We approved it, or Amazon gives credits and partnership going on. Then I'd say, hey, well green light this, not to exceed a million dollars, or whatever number in their range and then let people have the freedom to execute. >> You're absolutely right, so from the purchasing side, it does give them that agility. It eliminates a lot of the processes that would push out a purchase in actual execution past when the business decision is made and quite frankly, to be honest, AWS has been very accommodative. They're a great partner. They've invested a lot in Marketplace, Marketplace programs, to help customers do the right thing and do it more quickly as well as vendors like us to help our customers make the decisions they need to. >> Rising tide, a rising tide floats all boats and you guys are a great example of an independent company. Highly successful on your own. >> Yep. >> Certainly the numbers are clear. Wall Street loves Zscaler and economics are great. >> Our customer CSAT numbers are off the scale as well. >> Customers are great and now you've got the Marketplace. This is again, a new normal. A new kind of ecosystem is developing where it's not like the old monolithic ecosystems. The value creation and extraction is happening differently now. It's kind of interesting. >> Yes and I feel we have a long way to go, but what I can tell you is that Zscaler is in this for the long run. We are seeing some of the competitors erupt in the space as well, but they have a long way to go. What we have built requires years worth of R&D and features and thousands of customer's use cases which kind of lead to something what Zscaler has come up with today. What we have is very unique and is going to continuously be an innovation in the market in the years to come. In terms of being more cloud-savvy or more cloud-focused or more cloud-native than what the market has seen so far in the form of next-gen firewalls. >> I know you guys have got a lot of AI work. We've had many conversations with Howie over there. Great stuff and really appreciate you guys participating in our super cloud event we had and we'll see more of that where we're talking about the next generation clouds, really enabling that new disruptive, open-spanning capabilities across multiple environments to run cloud-native modern applications at scale and secure. Appreciate your time to come on "theCUBE". >> Thank you. >> Thank you very much. >> Thanks for having us. >> Thanks, I totally appreciate it. Zscaler, leading company here on "theCUBE" talking about their relationship with Marketplace as they continue to grow and succeed as technology goes to the next level in the cloud. Of course "theCUBE's" covering it here in Seattle. I'm John Furrier, your host. Thanks for watching. (peaceful electronic music)

Published Date : Sep 21 2022

SUMMARY :

Good to see you guys. I mean, the numbers are great. So you guys have done a good job. The merger of the public, So in the same way that companies and props to you guys as a company. and in return get the full benefit So you guys are fully committed, and even the market in general, On the Zscaler side So it is primarily the the customer What are some of the things and we can do the transaction with our... and that is that if you So AWS does all the heavy lifting, I mean, private offers and in terms of how the constructs of the deal the goodies of the cloud, in the cloud. So I got to ask you guys, and just have all the traffic routed in terms of the purchasing. So you have the FedRAMP going on, and we make that all available, This is kind of like the new enterprise So they got to pick the best evolved in the Marketplace. Well, the fastest growing products Zscaler Digital X, the ZDX. So that is the beauty of the product. What's the big push? On the go to market side. and security, you got Yeah, and emerging use cases, on premises that's the same. but one of the good things about Zscaler and I need to push the button on Zscaler. of the decision being made or the end of month, or the freedom to execute. It eliminates a lot of the processes and you guys are a great example Certainly the numbers are clear. are off the scale as well. It's kind of interesting. and is going to continuously the next generation clouds, next level in the cloud.

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Michael Rogers, CrowdStrike | CrowdStrike Fal.Con 2022


 

foreign okay we're back at Falcon 2022 crowdstrike's big user conference first time in a couple of years obviously because of kova this is thecube's coverage Dave vellante and Dave Nicholson wall-to-wall coverage two days in a row Michael Rogers the series the newly minted vice president of global alliances at crowdstrike Michael first of all congratulations on the new appointment and welcome to the cube thank you very much it's an honor to be here so dial back just a bit like think about your first hundred days in this new role what was it like who'd you talk to what'd you learn wow well the first hundred days were filled with uh excitement uh I would say 18 plus hours a day getting to know the team across the globe a wonderful team across all of the partner types that we cover and um just digging in and spending time with people and understanding uh what the partner needs were and and and and it was just a it was a blur but a blast I agree with any common patterns that you heard that you could sort of coalesce around yeah I mean I think that uh really what a common thing that we hear at crowdstrike whether it's internal is extra external is getting to the market as fast as possible there's so much opportunity and every time we open a door the resource investment we need we continue to invest in resources and that was an area that we identified and quickly pivoted and started making some of those new investments in a structure of the organization how we cover Partners uh how we optimize uh the different routes to Market with our partners and yeah just a just a it's been a wonderful experience and in my 25 years of cyber security uh actually 24 and a half as of Saturday uh I can tell you that I have never felt and had a better experience in terms of culture people and a greater mission for our customers and our partners you'll Max funny a lot of times Dave we talk about this is we you know we learned a lot from Amazon AWS with the cloud you know taking something you did internally pointing it externally to Pizza teams there's shared responsibility model we talk about that and and one of the things is blockers you know Amazon uses that term blocker so were there any blockers that you identified that you're you're sort of working with the partner ecosystem to knock down to accelerate that go to market well I mean if I think about what we had put in place prior and I had the benefit of being vice president of America's prior to the appointment um and had the pleasure of succeeding my dear friend and Mentor Matthew Pauley um a lot of that groundwork was put in place and we work collectively as a leadership team to knock down a lot of those blockers and I think it really as I came into the opportunity and we made new Investments going into the fiscal year it's really getting to Market as fast as possible it's a massive Target addressable market and identifying the right routes and how to how to harness that power of we to drive the most value to the marketplace yeah what is it what does that look like in terms of alliances alliances can take a lot of shape we've we've talked to uh service providers today as an example um our Global Systems integrators in that group also what what is what does the range look like yeah I mean alliances at crowdstrike and it's a great question because a lot of times people think alliances and they only think of Technology alliances and for us it spans really any and all routes to Market it could be your traditional solution providers which might be regionally focused it could be nationally focused larger solution providers or Lars as you noted service providers and telcos global system integrators mssps iot Partners OEM Partners um and store crouchstrike store Partners so you look across that broad spectrum and we cover it all so the mssps we heard a lot about that on the recent earnings call we've heard this is a consistent theme we've interviewed a couple here today what's driving that I mean is it the fact that csos are just you know drowning for talent um and why crowdstrike why is there such an affinity between mssps and crowdstrike yeah a great question we um and you noted that uh succinctly that csos today are faced with the number one challenge is lack of resources and cyber security the last that I heard was you know in the hundreds of thousands like 350 000 and that's an old stat so I would venture to Guess that the open positions in cyber security are north of a half a million uh as we sit here today and um service providers and mssps are focused on providing service to those customers that are understaffed and have that Personnel need and they are harnessing the crowdstrike platform to bring a cloud native best of breed solution to their customers to augment and enhance the services that they bring to those customers so partner survey what tell us about the I love surveys I love data you know this what was the Genesis of the survey who took it give us the breakdown yeah that's a great question no uh nothing is more important than the feedback that we get from our partners so every single year we do a partner survey it reaches all partner types in the uh in the ecosystem and we use the net promoter score model and so we look at ourselves in terms of how we how we uh rate against other SAS solution providers and then we look at how we did last year and in the next year and so I'm happy to say that we increased our net promoter score by 16 percent year over year but my philosophy is there's always room for improvement so the feedback from our partners on the positive side they love the Falcon platform they love the crowdstrike technology they love the people that they work with at crowdstrike and they like our enablement programs the areas that they like us to see more investment in is the partner program uh better and enhanced enablement making it easier to work with crowdstrike and more opportunities to offer services enhance services to their customers dramatic differences between the types of Partners and and if so you know why do you think those were I mean like you mentioned you know iot Partners that's kind of a new area you know so maybe maybe there was less awareness there were there any sort of differences that you noticed by type of partner I would say that you know the areas or the part the partners that identified areas for improvement were the partners that that uh either were new to crowdstrike or they're areas that we're just investing in uh as as we expand as a company and a demand from the market is you know pull this thing into these new routes to Market um not not one in particular I mean iot is something that we're looking to really blow up in the next uh 12 to 18 months um but no no Common Thread uh consistent feedback across the partner base speaking of iot he brought it up before it's is it in a you see it as an adjacency to i-team it seems like it and OT used to never talk to each other and now they're increasingly doing so but they're still it still seems like different worlds what have you found and learned in that iot partner space yeah I mean I think the key and we the way we look at the journey is it starts with um Discovery discovering the assets that are in the OT environment um it then uh transitions to uh detection and response and really prevention and once you can solve that and you build that trust through certifications in the industry um you know it really is a game changer anytime you have Global in your job title first word that comes to mind for me anyway is sovereignty issues is that something that you deal with in this space uh in terms of partners that you're working with uh focusing on Partners in certain regions so that they can comply with any governance or sovereignty yeah that's that's a great question Dave I mean we have a fantastic and deep bench on our compliance team and there are certain uh you know parameters and processes that have been put in place to make sure that we have a solid understanding in all markets in terms of sovereignty and and uh where we're able to play and how that were you North America before or Americas uh Americas America so you're familiar with the sovereignty issue yeah a little already Latin America is certainly uh exposed me plenty of plenty of that yes 100 so you mentioned uh uh Tam before I think it was total available Market you had a different word for the t uh total addressable Mark still addressable Market okay fine so I'm hearing Global that's a tam expansion opportunity iot is definitely you know the OT piece and then just working better um you know better Groove swing with the partners for higher velocity when you think about the total available total addressable market and and accelerating penetration and growing your Tam I've seen the the charts in your investor presentation and you know starts out small and then grows to you know I think it could be 100 billion I do a lot of Tam analysis but just my back a napkin had you guys approaching 100 billion anyway how do you think about the Tam and what role do Partners play in terms of uh increasing your team yeah that's a great question I mean if you think about it today uh George announced on the day after our 11th anniversary as a company uh 20 000 customers and and if you look at that addressable Market just in the SMB space it's north of 50 million companies that are running on Legacy on-prem Solutions and it really provides us an opportunity to provide those customers with uh Next Generation uh threat protection and and detection and and response partners are the route to get there there is no doubt that we cannot cover 50 50 million companies requires a span of of uh of of of a number of service providers and mssps to get to that market and that's where we're making our bets what what's an SMB that is a candidate for crowdstrike like employee size or how do you look at that like what's the sort of minimum range yeah the way we segment out the SMB space it's 250 seats or endpoints and below 250 endpoints yes right and so it's going to be fairly significant so math changes with xdr with the X and xdr being extended the greater number of endpoints means that a customer today when you talk about total addressable Market that market can expand even without expanding the number of net new customers is that a fair yeah Fair assessment yep yeah you got that way in that way but but map that to like company size can you roughly what's the what's the smallest s that would do business with crowdstrike yeah I mean we have uh companies as small as five employees that will leverage crowd strike yeah 100 and they've got hundreds of endpoints oh no I'm sorry five uh five endpoints is oh okay so it's kind of 250 endpoints as well like the app that's the sweets that's it's that's kind of the Top Line we look at and then we focus oh okay when we Define SMB it's below so five to 250 endpoints right yes and so roughly so you're talking to companies with less than 100 employees right yeah yeah so I mean this is what I was talking about before I say I look around the the ecosystem myself it kind of reminds me of service now in 2013 but servicenow never had a SMB play right and and you know very kind of proprietary closed platform not that you don't have a lot of propriety in your platform you do but you they were never going to get down Market there and their Tam is not as big in my view but I mean your team is when you start bringing an iot it's it's mind-boggling it's endless how large it could be yeah all right so what's your vision for the Elevate program partner program well I I look at uh a couple things that we've we've have in place today one is um one is we've we've established for the first time ever at crowdstrike the Alliance program management office apmo and that team is focused on building out our next Generation partner program and that's you know processes it's you know uh it's it's ring fencing but it's most important importantly identifying capabilities for partners to expand to reduce friction and uh grow their business together with crowdstrike we also look at uh what we call program Harmony and that's taking all of the partner types or the majority of the partner types and starting to look at it with the customer in the middle and so multiple partners can play a role on the journey to bringing a customer on board initially to supporting that customer going forward and they can all participate and be rewarded for their contribution to that opportunity so it's really a key area for us going forward Hub and spoke model with the center of the that model is the customer you're saying that's good okay so you're not like necessarily fighting each other for for a sort of ownership of that model but uh cool Michael Rogers thanks so much for coming on thecube it was great to have you my pleasure thank you for having me you're welcome all right keep it right there Dave Nicholson and Dave vellante we'll be right back to Falcon 22 from the Aria in Las Vegas you're watching thecube foreign [Music]

Published Date : Sep 21 2022

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Rakesh Narasimhan, Anitian | CUBE Conversation, August 2022


 

(bright upbeat music) >> Welcome, everyone, to this Cube conversation. It's part of our season two, episode four of the ongoing AWS Startup Showcase Series. Today's theme, "Cybersecurity: Detect and Protect Against Threats." I'm your host, Lisa Martin. I've got one of our alumni back with us. Rakesh Narasimhan joins me, President and CEO of Anitian. Rakesh, it's great to have you back on the program. >> Thank you very much. Pleasure to be here. >> So some congratulations are in order. I see that Anitian was recently awarded nine global InfoSec awards at RSA conference just this year including couple great titles here hot company and security company of the year. Talk to the audience who knows Anitian what is it doing to enable and empower the digital transformation for enterprises that are, I mean, we've been talking about the acceleration of digital transformation. How is Anitian an enabler of that? >> Thank you again for the opportunity. I think the big change that we brought to the table in Anitian is really what is typically a very manual, complex time consuming and quite expensive process. We've just brought software innovations to it and really that's customers who are trying to do compliance or security in the cloud which just provide a platform that basically accelerates a customer's application migration to cloud. And so that ability is the software innovation that we were able to bring to the space and that just wasn't there before. And so we're just happy that we took the opportunity to innovate there and just bring it to the customers. >> So let's now talk to and address those AWS customers. When you're talking to prospects, existing AWS customers what do you say are the differentiators that makes Anitian so unique when in AWS. >> That's a great question. I think the biggest innovation, the biggest thing that we bring to the table is really an acceleration and timeline and completion of their application. So if you're a customer and you're trying to get into a new market for compliance, for example or you're trying to basically get a new application up and running in a secure environment in either one of those cases, we have a product offering a platform offering that enables you to quickly get up and running and get to production. And that's been the reason why we've enjoyed enormous success in the marketplace in the AWS customer base. >> One of the areas where I see that an Anitian has been very successful is in helping cloud software vendors get FedRAMP compliance and be able to access what is a huge federal market. How are you able to do that? >> Yeah, I think the big thing that we focused on was you have a complete class of SaaS vendors out there who provide enormous innovation that they bring to the marketplace but the government market in general has not been able to participate in it because it again, like I said, it's very complex. It takes time and it's very expensive. And so we focused on that opportunity to really make it easier for all these cloud service providers to be able to bring their innovations to the government market, for example, with FedRAMP and so we help with the automation and the acceleration with our platform offering on top of cloud providers like AWS, and that enables the SaaS provider to offer that opportunity that hitherto is not available to now make it available in the government marketplace. And that's a huge buyer, if you will their budgets are huge. They're still buying even on a downturn in the market even as commercial vendors, who look at that, that market everybody's nervous about it. But if you look at the government market they have budget, they're buying and that needs to be provided to the install base. And so we help make that happen. >> How does that make you unique from a competitive perspective to be able to accelerate veteran for AWS customers in particular? >> I think the biggest issue has always been three things, right? It's complex, it's time consuming but most importantly, how quickly can a company make their software innovations available to a large market has always been sort of the challenge especially in the federal market. So we basically pre-engineering a platform taking care of all the requirements of the standard in compliance and security and then essentially help the customer bring that innovation on top of the AWS environment and making that available to the customers and record time. That's the reason why we're able to enjoy the success. Historically, the space has been very very focused on a lot of consulting folks really providing consulting on an hourly basis. We thought of actually bringing a software oriented approach just like people buy email, they buy service and then all the innovations that come along with it for the subscription that you pay. It's a very similar concept we brought to this space prior to this, either people did it themselves or they hired a lot of consulting folks to tell them what to do. And that could take a long time and then not just time and expense but every single time they made a change they would still, again, have to go redo all that work. We just brought a platform approach which is well understood by now in the industry you pay a subscription, you buy a platform and all the innovations come along for them. So that's huge productivity, time to market but most importantly it enables them to achieve their revenue goals because they're trying to get to market and service the customer, right? So we help them accomplish that in record time. >> So you are really impacting your customer's bottom line. You've been very successful in helping AWS public sector customers to accelerate FedRAMP. As you talked about FedRAMP compliance how are you now switching gears to focus on the AWS commercial customers and even enterprise DevOps teams to be able to accelerate cloud application security? >> Yeah, I think, again we started from a place of humility, if you will. You know, there's a lot of vendors a lot of folks make a lot of claims. We wanted to make sure that we first we're very good at doing something. And that's something was really go after the federal market and the success we achieved in that marketplace had a few insights for ourselves which was people really struggle in all kinds of environments, not just public sector. And what we found is that commercial customers are also trying to go to cloud. They're also dealing with the issues of security in securing their environments. And it's really the DevOps and DevSecOps folks on whom this burden falls. And they have to answer to so many different constituencies in an enterprise company. And so we time and time again while we did the work in FedRAMP we learned that, you know it's not just about compliance. It's also about securing on a base of standards. So how could we provide the same pre-engineered environment for DevOps and DevSecops teams to be able to run that environment for their applications that became an 'aha' for us because we were running into it all the time in the public sector side. So we went and talked to a few customers and said, 'Hey, how about we do the same thing on the commercial side for you?' And I wish I could take credit for this but it's actually not true. It's actually customers who came to us and said, 'Hey you did this really well for us in public sector side. Could you provide the same thing for us in the commercial side?' where it's not about all the documentation and all the audits and things that happen on the compliance side of the house. I just want you to provide an environment so that our DevOps teams could just operate in that environment and Devs can work on it. Can you do that? And we'll pay you. And that was born really our idea of secure cloud enterprise. Our primary offering historically has been secure cloud compliance with a compliance business if you will, where people could go into market and have a completely new market to go after. Whereas in the enterprise side we brought those innovations, those learnings and brought it to a commercial market. And so that's the new product, if you will, that we're launching to service that customer base, if you will. >> So if I'm an AWS customer when do I know it's time to contact Anitian and say, 'Guys we need help and we think you're the right ones to help us accelerate.' >> Yeah, I think it's re really straightforward if you are a customer commercial SaaS vendor, if you will, that runs an AWS and you want to go after a new market then you come to us and we can help you quickly get to all the compliance standards so that you can go sell in the government marketplace. That's an offering we already have, or you are a a brand new company and B2B company and you're developing an application and you want a pre-engineered environment that passes all the security standards so that you don't have to worry about it. You have a subscription to AWS and you have a subscription to us. And then that basically provides you a secure environment in which you can start developing your applications and start developing, deploying them much like your DevOps cycle would work. So we provide that basis already for you. So if you're a customer on the B2B side and you're going to cloud to get your applications to the marketplace on AWS, we're a great solution for you to actually have that engineered platform in place already. So those are the two areas where you can contact us and we can help you out. >> And talk to me about when you are in customer conversations especially as we've had such challenging times the last couple of years, how have those customer conversations changed and evolved? Are you seeing an acceleration up the C-suite stack? Is this a key priority for the CEO and his or her team? >> Yeah, I think it's a phenomenal point. I think security's always been top of mind for folks, not just the C-suite, but in boardrooms as well. But you know, the key thing we found is that even in a down market, sometimes in the environment that is playing out in the macro environment. I think the thing that has not changed is people are still trying to figure out how to make their dollar go further. And how do I get a better return on investment? So if you look at our compliance business that growth is all about that market is growing. There's still opportunity, and people are still having budgets and spending. So commercial companies are still trying to figure out how can I extend my market reach into new markets? So that's an area that the C-suite is really interested in. Funny enough, you would think in the cyber world it's a CSOs who are the ones who actually are looking for solutions from us that certainly an audience but CEOs and CROs are the folks who really clamor for our solution because it is their ability to enter a new market and go after a new budget that can grow their business and have an ROI pretty quickly. That's the ability for them to make that decision. So it's very pertinent to their buying behavior that we have aligned ourselves to very simply put by engaging us. They get to go after a new market to establish a new line of revenue they didn't have before. So that's always interesting to any C-suite member as you can imagine. And that's the compliance side. >> Absolutely establishing new revenue streams is huge and that's a big competitive differentiator. We've seen a lot of customers that weren't able in any industry to do that during the challenging pandemic times. And that is a game changer for organizations across industries. >> Exactly, exactly. And wishing that play out, not just on that side, but even on the commercial side where people are also trying to figure out how do I basically make sure it's pre-done so that it's one less thing for me to have to worry about so that I can be more productive. I can get to market pretty quickly which means I can, again, deliver to my customers quickly which means revenue for them as well. So we are the security business, but really if you notice we're solving a business problem for our customers and we're aligned to their ROI so that it's relatively easier for them to make a decision. They certainly get security in compliance but the bigger benefit for them is to grow their business itself. So we are trying to accelerate that momentum for them. >> That's critical, and I'm sure your customers really appreciate the impact that you're having on their growth, their ability to deliver to what I can only presume is their demanding customers. As one of the things I know that's been in short supply the last couple of years, is patience and tolerance. Is there Rakesh a customer story that you think really articulates the value of what Anitian is delivering? Maybe a favorite customer story that you mentioned when you're giving talks? >> Sure, sure. We really have a very customer base across the landscape. If you think about our compliance business, Smartsheet is a great example who partnered early. They were not even in the cloud before. And then that's a great example with AWS where the three of us work together to offer Smartsheet the collaboration software public SaaS company, if you will, who really established themselves and differentiated themselves in the marketplace by offering that on AWS. And we helped them accomplish their FedRAMP itself not just for once, but you know they've been great customers of ours multiple renewals over the years and every single year that the business that they get on the federal sizes increased because of the work that they did first with us. And so, you know, we've look for more opportunities with them, certainly on that part. And increasingly we start thinking about where else can we help them grow? Because typically most customers have a thing to solve on a compliance standard, but it turns out that the compliance journey is, you know some companies are trying to do Socto to be able to even sell. Then you want to do electronic commerce. You might have to do PCI or you want to sell under the federal government. You'll have to do FedRAMP and FedRAMP has moderate, high but depending on the customers you have, including DOD and once you get to DOD, they'll ask for IL4 and IL5. So these are different compliance regimes. If you will think of them as a journey and we want to be the company that provides a seamless progression for customers as they're on that journey so that we can actually deliver something of value. We're not interested in nickel and diamond customers and charging them by the hour, we're a platform player. We want to make sure that they use it to basically get their ROI and growth happening. And we just take care of the hard part of making sure that they're in compliance, right? And similarly, we're bringing the same idea like Smartsheet. I told you about to a commercial marketplace of customers who can do the same thing for commercial apps in the cloud. And so that gives us a very clean way for customers to really become not just productive, but satisfy their customers quickly and hence grow their business. And we celebrate that collaboration and all of that happens because of AWS and our ability to focus on those customers >> Sounds like a great partnership and definite synergy there on I know, and, you know as well, how customer obsessed in their own words AWS. Speaking of customers one more question for you in terms of being on that journey that compliance journey, which isn't a destination, right? It's probably a zigzaggy path. Do you work with customers that both haven't started the process to FedRAMP plans or those that maybe have with a competitor are running into roadblocks? Are those both routes to market for you? >> Yeah, we interestingly enough historically we used to see a lot of folks who have tried to do it themselves and found it hard or for a variety of reasons they just gave up. And so they would come to us. We have also examples of customers who have tried to go down the consulting path and has not worked and come to us so that it's sort of a broken project. We start from there, but a majority of our business is people who've gotten a contract from one of the agencies. Then they're like, 'oh now what!' We need to get this done before September. And so what's the quickest way to get there. And generally that's where we can help you because we are the best, fastest way to get there. And so we get that mix of customers people who have already tried hasn't worked out people who have tried with other folks hasn't worked out, but a majority of the folks are people who don't even know, you know how to go about doing it, but they know they have to do it in order for them to keep the customer that they've won one of the agencies, if you will. So that has given us a very healthy perspective on how to help customers of different kinds in that journey. The other thing is, you know, we've grown tremendously in the last couple of years. And the other thing we learned is every customer is different. And we tried to bring a very common approach to addressing this problem. Even though customers come in all shapes and forms we have startup companies in, you know early forms of maturity. And we have like really iconic, you know unicorn companies who we've helped go through FedRAMP. So the gamut is large, but you know we're learning a lot by doing this. And I think that's the key thing for me. I want our company to be one that is growing with innovation, but at the same time keeping flexibility in our approach so that we are not just learning new things, we're delivering on the harder problems our customers are facing. Cause I think that's where software innovation can really play a big differentiating role. And that's the reason why I always enjoyed being at Anitian and growing the business and keeping the company really, fast moving and innovative. >> Speaking of being fast moving and innovative here we are coming up on the fourth quarter of calendar year 22, what's next for Anitian? What are some of the exciting things that have you pumped up? Have you mojo going for what's next for the rest of the year? >> Yeah, I think a big portion of my enthusiasm for the company and the road ahead is I think it's rare if you look at the industry, oftentimes you see companies that start out with a single solution and then are able to grow from there. One of the best advantages Anitian has is this platform centric approach to do compliance on the journey I talked about. So if you think about that journey every customer that is going to cloud has this challenge that, they either have to comply do a bunch of standards, one or many. And then how do I do that in a platform approach in a common way so that I don't have to worry about it. I play a subscription and I am just protected by that. And I actually get the marketplace. So that's a tremendous journey we are on. We've only done a few of them and we have a whole new set of compliance standards coming on our platform. So that's one way, look forward to that. The other one I'm really looking forward to is the commercial customers. There's a huge opportunity for people to really know that they're sitting on top of a very secure environment in AWS. And how do I quickly propel myself into the marketplace so that I can be differentiated. I can get to market quickly but I can also make sure my innovations are getting to the marketplace as a customer, right? So I think I'm really excited about the things we are bringing to market just not just this year, but next year early next year on the compliance side, as well as the commercial side, that'll actually differentiate us and make it a lasting part of a customer's journey. And that's, I think the best thing you can hope for building a lasting company where your innovations are powering the productivity of your customers in a meaningful manner. And I always feel proud of the team. You mentioned the awards, but honestly more than anything else, we've put together a great team. And the team does a tremendous job with a very good ecosystem of partners. And our humility is it's not just us it's the ecosystem together. And the partnership with Amazon that helps us be the company we are able to be. We live in really story times and we're lucky to be part of this opportunity if you will. >> Yeah better together. That ecosystem is incredibly powerful. Thank you so much Rakesh for talking about what's going on at Anition, how you're helping customers, accelerate FedRAMP compliance, what you're doing in the commercial space and how you're helping your customers really improve their bottom line. We thank you so much for partnering with the Cube for season two, episode four of the AWS startup showcase. >> My pleasure. Thank you very much. >> And we want to thank you for watching but keep it right here for more action on the Cube which as you know, is your leader in tech coverage. I'm Lisa Martin. See you next time. (lively music)

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Breaking Analysis Further defining Supercloud W/ tech leaders VMware, Snowflake, Databricks & others


 

from the cube studios in palo alto in boston bringing you data driven insights from the cube and etr this is breaking analysis with dave vellante at our inaugural super cloud 22 event we further refined the concept of a super cloud iterating on the definition the salient attributes and some examples of what is and what is not a super cloud welcome to this week's wikibon cube insights powered by etr you know snowflake has always been what we feel is one of the strongest examples of a super cloud and in this breaking analysis from our studios in palo alto we unpack our interview with benoit de javille co-founder and president of products at snowflake and we test our super cloud definition on the company's data cloud platform and we're really looking forward to your feedback first let's examine how we defl find super cloudant very importantly one of the goals of super cloud 22 was to get the community's input on the definition and iterate on previous work super cloud is an emerging computing architecture that comprises a set of services which are abstracted from the underlying primitives of hyperscale clouds we're talking about services such as compute storage networking security and other native tooling like machine learning and developer tools to create a global system that spans more than one cloud super cloud as shown on this slide has five essential properties x number of deployment models and y number of service models we're looking for community input on x and y and on the first point as well so please weigh in and contribute now we've identified these five essential elements of a super cloud let's talk about these first the super cloud has to run its services on more than one cloud leveraging the cloud native tools offered by each of the cloud providers the builder of the super cloud platform is responsible for optimizing the underlying primitives of each cloud and optimizing for the specific needs be it cost or performance or latency or governance data sharing security etc but those primitives must be abstracted such that a common experience is delivered across the clouds for both users and developers the super cloud has a metadata intelligence layer that can maximize efficiency for the specific purpose of the super cloud i.e the purpose that the super cloud is intended for and it does so in a federated model and it includes what we call a super pass this is a prerequisite that is a purpose-built component and enables ecosystem partners to customize and monetize incremental services while at the same time ensuring that the common experiences exist across clouds now in terms of deployment models we'd really like to get more feedback on this piece but here's where we are so far based on the feedback we got at super cloud 22. we see three deployment models the first is one where a control plane may run on one cloud but supports data plane interactions with more than one other cloud the second model instantiates the super cloud services on each individual cloud and within regions and can support interactions across more than one cloud with a unified interface connecting those instantiations those instances to create a common experience and the third model superimposes its services as a layer or in the case of snowflake they call it a mesh on top of the cloud on top of the cloud providers region or regions with a single global instantiation a single global instantiation of those services which spans multiple cloud providers this is our understanding from a comfort the conversation with benoit dejaville as to how snowflake approaches its solutions and for now we're going to park the service models we need to more time to flesh that out and we'll propose something shortly for you to comment on now we peppered benoit dejaville at super cloud 22 to test how the snowflake data cloud aligns to our concepts and our definition let me also say that snowflake doesn't use the term data cloud they really want to respect and they want to denigrate the importance of their hyperscale partners nor do we but we do think the hyperscalers today anyway are building or not building what we call super clouds but they are but but people who bar are building super clouds are building on top of hyperscale clouds that is a prerequisite so here are the questions that we tested with snowflake first question how does snowflake architect its data cloud and what is its deployment model listen to deja ville talk about how snowflake has architected a single system play the clip there are several ways to do this you know uh super cloud as as you name them the way we we we picked is is to create you know one single system and that's very important right the the the um [Music] there are several ways right you can instantiate you know your solution uh in every region of a cloud and and you know potentially that region could be a ws that region could be gcp so you are indeed a multi-cloud solution but snowflake we did it differently we are really creating cloud regions which are superposed on top of the cloud provider you know region infrastructure region so we are building our regions but but where where it's very different is that each region of snowflake is not one in instantiation of our service our service is global by nature we can move data from one region to the other when you land in snowflake you land into one region but but you can grow from there and you can you know exist in multiple clouds at the same time and that's very important right it's not one single i mean different instantiation of a system is one single instantiation which covers many cloud regions and many cloud providers snowflake chose the most advanced level of our three deployment models dodgeville talked about too presumably so it could maintain maximum control and ensure that common experience like the iphone model next we probed about the technical enablers of the data cloud listen to deja ville talk about snow grid he uses the term mesh and then this can get confusing with the jamaicani's data mesh concept but listen to benoit's explanation well as i said you know first we start by building you know snowflake regions we have today furry region that spawn you know the world so it's a worldwide worldwide system with many regions but all these regions are connected together they are you know meshed together with our technology we name it snow grid and that makes it hard because you know regions you know azure region can talk to a ws region or gcp regions and and as a as a user of our cloud you you don't see really these regional differences that you know regions are in different you know potentially clown when you use snowflake you can exist your your presence as an organization can be in several regions several clouds if you want geographic and and and both geographic and cloud provider so i can share data irrespective of the the cloud and i'm in the snowflake data cloud is that correct i can do that today exactly and and that's very critical right what we wanted is to remove data silos and and when you instantiate a system in one single region and that system is locked in that region you cannot communicate with other parts of the world you are locking the data in one region right and we didn't want to do that we wanted you know data to be distributed the way customer wants it to be distributed across the world and potentially sharing data at world scale now maybe there are many ways to skin the other cat meaning perhaps if a platform does instantiate in multiple places there are ways to share data but this is how snowflake chose to approach the problem next question how do you deal with latency in this big global system this is really important to us because while snowflake has some really smart people working as engineers and and the like we don't think they've solved for the speed of light problem the best people working on it as we often joke listen to benoit deja ville's comments on this topic so yes and no the the way we do it it's very expensive to do that because generally if you want to join you know data which is in which are in different regions and different cloud it's going to be very expensive because you need to move you know data every time you join it so the way we do it is that you replicate the subset of data that you want to access from one region from other regions so you can create this data mesh but data is replicated to make it very cheap and very performant too and is the snow grid does that have the metadata intelligence yes to actually can you describe that a little bit yeah snow grid is both uh a way to to exchange you know metadata about so each region of snowflake knows about all the other regions of snowflake every time we create a new region diary you know the metadata is distributed over our data cloud not only you know region knows all the regions but knows you know every organization that exists in our clouds where this organization is where data can be replicated by this organization and then of course it's it's also used as a way to uh uh exchange data right so you can exchange you know beta by scale of data size and we just had i was just receiving an email from one of our customers who moved more than four petabytes of data cross-region cross you know cloud providers in you know few days and you know it's a lot of data so it takes you know some time to move but they were able to do that online completely online and and switch over you know to the diff to the other region which is failover is very important also so yes and no probably means typically no he says yes and no probably means no so it sounds like snowflake is selectively pulling small amounts of data and replicating it where necessary but you also heard him talk about the metadata layer which is one of the essential aspects of super cloud okay next we dug into security it's one of the most important issues and we think one of the hardest parts related to deploying super cloud so we've talked about how the cloud has become the first line of defense for the cso but now with multi-cloud you have multiple first lines of defense and that means multiple shared responsibility models and multiple tool sets from different cloud providers and an expanded threat surface so listen to benoit's explanation here please play the clip this is a great question uh security has always been the most important aspect of snowflake since day one right this is the question that every customer of ours has you know how you can you guarantee the security of my data and so we secure data really tightly in region we have several layers of security it starts by by encrypting it every data at rest and that's very important a lot of customers are not doing that right you hear these attacks for example on on cloud you know where someone left you know their buckets uh uh open and then you know you can access the data because it's a non-encrypted uh so we are encrypting everything at rest we are encrypting everything in transit so a region is very secure now you know you never from one region you never access data from another region in snowflake that's why also we replicate data now the replication of that data across region or the metadata for that matter is is really highly secure so snow grits ensure that everything is encrypted everything is you know we have multiple you know encryption keys and it's you know stored in hardware you know secure modules so we we we built you know snow grids such that it's secure and it allows very secure movement of data so when we heard this explanation we immediately went to the lowest common denominator question meaning when you think about how aws for instance deals with data in motion or data and rest it might be different from how another cloud provider deals with it so how does aws uh uh uh differences for example in the aws maturity model for various you know cloud capabilities you know let's say they've got a faster nitro or graviton does it do do you have to how does snowflake deal with that do they have to slow everything else down like imagine a caravan cruising you know across the desert so you know every truck can keep up let's listen it's a great question i mean of course our software is abstracting you know all the cloud providers you know infrastructure so that when you run in one region let's say aws or azure it doesn't make any difference as far as the applications are concerned and and this abstraction of course is a lot of work i mean really really a lot of work because it needs to be secure it needs to be performance and you know every cloud and it has you know to expose apis which are uniform and and you know cloud providers even though they have potentially the same concept let's say blob storage apis are completely different the way you know these systems are secure it's completely different the errors that you can get and and the retry you know mechanism is very different from one cloud to the other performance is also different we discovered that when we were starting to port our software and and and you know we had to completely rethink how to leverage blob storage in that cloud versus that cloud because just of performance too so we had you know for example to you know stripe data so all this work is work that's you know you don't need as an application because our vision really is that applications which are running in our data cloud can you know be abstracted of all this difference and and we provide all the services all the workload that this application need whether it's transactional access to data analytical access to data you know managing you know logs managing you know metrics all of these is abstracted too such that they are not you know tied to one you know particular service of one cloud and and distributing this application across you know many regions many cloud is very seamless so from that answer we know that snowflake takes care of everything but we really don't understand the performance implications in you know in that specific case but we feel pretty certain that the promises that snowflake makes around governance and security within their data sharing construct construct will be kept now another criterion that we've proposed for super cloud is a super pass layer to create a common developer experience and an enabler for ecosystem partners to monetize please play the clip let's listen we build it you know a custom build because because as you said you know what exists in one cloud might not exist in another cloud provider right so so we have to build you know on this all these this components that modern application mode and that application need and and and and that you know goes to machine learning as i say transactional uh analytical system and the entire thing so such that they can run in isolation basically and the objective is the developer experience will be identical across those clouds yes right the developers doesn't need to worry about cloud provider and actually our system we have we didn't talk about it but the marketplace that we have which allows actually to deliver we're getting there yeah okay now we're not going to go deep into ecosystem today we've talked about snowflakes strengths in this regard but snowflake they pretty much ticked all the boxes on our super cloud attributes and definition we asked benoit dejaville to confirm that this is all shipping and available today and he also gave us a glimpse of the future play the clip and we are still developing it you know the transactional you know unistore as we call it was announced in last summit so so they are still you know working properly but but but that's the vision right and and and that's important because we talk about the infrastructure right you mentioned a lot about storage and compute but it's not only that right when you think about application they need to use the transactional database they need to use an analytical system they need to use you know machine learning so you need to provide also all these services which are consistent across all the cloud providers so you can hear deja ville talking about expanding beyond taking advantage of the core infrastructure storage and networking et cetera and bringing intelligence to the data through machine learning and ai so of course there's more to come and there better be at this company's valuation despite the recent sharp pullback in a tightening fed environment okay so i know it's cliche but everyone's comparing snowflakes and data bricks databricks has been pretty vocal about its open source posture compared to snowflakes and it just so happens that we had aligotsy on at super cloud 22 as well he wasn't in studio he had to do remote because i guess he's presenting at an investor conference this week so we had to bring him in remotely now i didn't get to do this interview john furrier did but i listened to it and captured this clip about how data bricks sees super cloud and the importance of open source take a listen to goatzee yeah i mean let me start by saying we just we're big fans of open source we think that open source is a force in software that's going to continue for you know decades hundreds of years and it's going to slowly replace all proprietary code in its way we saw that you know it could do that with the most advanced technology windows you know proprietary operating system very complicated got replaced with linux so open source can pretty much do anything and what we're seeing with the data lake house is that slowly the open source community is building a replacement for the proprietary data warehouse you know data lake machine learning real-time stack in open source and we're excited to be part of it for us delta lake is a very important project that really helps you standardize how you lay out your data in the cloud and with it comes a really important protocol called delta sharing that enables you in an open way actually for the first time ever share large data sets between organizations but it uses an open protocol so the great thing about that is you don't need to be a database customer you don't even like databricks you just need to use this open source project and you can now securely share data sets between organizations across clouds and it actually does so really efficiently just one copy of the data so you don't have to copy it if you're within the same cloud so the implication of ellie gotzi's comments is that databricks with delta sharing as john implied is playing a long game now i don't know if enough about the databricks architecture to comment in detail i got to do more research there so i reached out to my two analyst friends tony bear and sanji mohan to see what they thought because they cover these companies pretty closely here's what tony bear said quote i've viewed the divergent lake house strategies of data bricks and snowflake in the context of their roots prior to delta lake databrick's prime focus was the compute not the storage layer and more specifically they were a compute engine not a database snowflake approached from the opposite end of the pool as they originally fit the mold of the classic database company rather than a specific compute engine per se the lake house pushes both companies outside of their original comfort zones data bricks to storage snowflake to compute engine so it makes perfect sense for databricks to embrace the open source narrative at the storage layer and for snowflake to continue its walled garden approach but in the long run their strategies are already overlapping databricks is not a 100 open source company its practitioner experience has always been proprietary and now so is its sql query engine likewise snowflake has had to open up with the support of iceberg for open data lake format the question really becomes how serious snowflake will be in making iceberg a first-class citizen in its environment that is not necessarily officially branding a lake house but effectively is and likewise can databricks deliver the service levels associated with walled gardens through a more brute force approach that relies heavily on the query engine at the end of the day those are the key requirements that will matter to data bricks and snowflake customers end quote that was some deep thought by by tony thank you for that sanjay mohan added the following quote open source is a slippery slope people buy mobile phones based on open source android but it's not fully open similarly databricks delta lake was not originally fully open source and even today its photon execution engine is not we are always going to live in a hybrid world snowflake and databricks will support whatever model works best for them and their customers the big question is do customers care as deeply about which vendor has a higher degree of openness as we technology people do i believe customers evaluation criteria is far more nuanced than just to decipher each vendor's open source claims end quote okay so i had to ask dodgeville about their so-called wall garden approach and what their strategy is with apache iceberg here's what he said iceberg is is very important so just to to give some context iceberg is an open you know table format right which was you know first you know developed by netflix and netflix you know put it open source in the apache community so we embrace that's that open source standard because because it's widely used by by many um many you know companies and also many companies have you know really invested a lot of effort in building you know big data hadoop solution or data like solution and they want to use snowflake and they couldn't really use snowflake because all their data were in open you know formats so we are embracing icebergs to help these companies move through the cloud but why we have been relentless with direct access to data direct access to data is a little bit of a problem for us and and the reason is when you direct access to data now you have direct access to storage now you have to understand for example the specificity of one cloud versus the other so as soon as you start to have direct access to data you lose your you know your cloud diagnostic layer you don't access data with api when you have direct access to data it's very hard to secure data because you need to grant access direct access to tools which are not you know protected and you see a lot of you know hacking of of data you know because of that so so that was not you know direct access to data is not serving well our customers and that's why we have been relented to do that because it's it's cr it's it's not cloud diagnostic it's it's you you have to code that you have to you you you need a lot of intelligence while apis access so we want open apis that's that's i guess the way we embrace you know openness is is by open api versus you know you access directly data here's my take snowflake is hedging its bets because enough people care about open source that they have to have some open data format options and it's good optics and you heard benoit deja ville talk about the risks of directly accessing the data and the complexities it brings now is that maybe a little fud against databricks maybe but same can be said for ollie's comments maybe flooding the proprietaryness of snowflake but as both analysts pointed out open is a spectrum hey i remember unix used to equal open systems okay let's end with some etr spending data and why not compare snowflake and data bricks spending profiles this is an xy graph with net score or spending momentum on the y-axis and pervasiveness or overlap in the data set on the x-axis this is data from the january survey when snowflake was holding above 80 percent net score off the charts databricks was also very strong in the upper 60s now let's fast forward to this next chart and show you the july etr survey data and you can see snowflake has come back down to earth now remember anything above 40 net score is highly elevated so both companies are doing well but snowflake is well off its highs and data bricks has come down somewhat as well databricks is inching to the right snowflake rocketed to the right post its ipo and as we know databricks wasn't able to get to ipo during the covet bubble ali gotzi is at the morgan stanley ceo conference this week they got plenty of cash to withstand a long-term recession i'm told and they've started the message that they're a billion dollars in annualized revenue i'm not sure exactly what that means i've seen some numbers on their gross margins i'm not sure what that means i've seen some numbers on their net retention revenue or net revenue retention again i'll reserve judgment until we see an s1 but it's clear both of these companies have momentum and they're out competing in the market well as always be the ultimate arbiter different philosophies perhaps is it like democrats and republicans well it could be but they're both going after a solving data problem both companies are trying to help customers get more value out of their data and both companies are highly valued so they have to perform for their investors to paraphrase ralph nader the similarities may be greater than the differences okay that's it for today thanks to the team from palo alto for this awesome super cloud studio build alex myerson and ken shiffman are on production in the palo alto studios today kristin martin and sheryl knight get the word out to our community rob hoff is our editor-in-chief over at siliconangle thanks to all please check out etr.ai for all the survey data remember these episodes are all available as podcasts wherever you listen just search breaking analysis podcasts i publish each week on wikibon.com and siliconangle.com and you can email me at david.vellante at siliconangle.com or dm me at devellante or comment on my linkedin posts and please as i say etr has got some of the best survey data in the business we track it every quarter and really excited to be partners with them this is dave vellante for the cube insights powered by etr thanks for watching and we'll see you next time on breaking analysis [Music] you

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