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SiliconANGLE News | Google Showcases Updates for Android and Wearable Technology at MWC


 

(Introductory music) >> Hello everyone, welcome to theCUBE's coverage of Mobile World Congress (MWC) and also SiliconANGLEs news coverage. Welcome to SiliconANGLEs news update for MWC. I'm John Furrier, host of theCUBE and reporter with SiliconANGLE News Today. Google showcasing new updates for Android and wearables at MWC. Kind of going after the old Apple-like functionality. Google has announced some new updates for Android and wearables at MWC and Barcelona. The new features are aimed at enhancing user productivity, connectivity and overall enjoyment across various devices for Chromebooks and all their Android devices. This is their answer to be Apple-like. New features include updates to Google Keep, audio enhancements, instant pairing of Chromebooks, headphones, new emojis, smartphones, more wallet options, and greater accessibility options. These features designed to bridge the gap between different devices that people use together often such as watches and phones or laptops or headphones. Fast Pair, another feature which allows new Bluetooth headphones to be connected to a Chromebook with just one tap. If the headphones are already set up with Android phone, the Chromebook will automatically connect to them with no additional setup. And finally, Google Keep taking notes for you that app - very cool. New features include widgets for Android screens, making it easier for users to make to-do lists from their mobile devices and Smartwatches phones. So that's the big news there. And it's really about Apple-like functionality and they have added things to their meat, which is new backgrounds and then filters that's kind of a Zoom clone. So here you got Android, Google adding stuff to their wallet. They are really stepping up their game and they want to be more mobile in at a telecom conference like this. They can see them upping their game to try to compete with Apple. And that's the update from from Google, Android and Chromebook updates. Stay tuned for more coverage. Check out SiliconANGLE.com for our special report on Mobile World Congress and Barcelona. Got theCUBE team - Dave Vellante, Lisa Martin, the whole gang is there for four days of live coverage. Check that out on theCUBE.net (closing music)

Published Date : Feb 28 2023

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Adrianna Bustamante, Rackspace Technology | Special Program Series: Women of the Cloud


 

(upbeat music) >> Hey, everyone, welcome to theCube's special program series Women of the Cloud brought to you by AWS. I'm your host, Lisa Martin. I'm very pleased to welcome back one of our alumni Adrianna Bustamante joins me, the VP of Global Alliances at Rackspace Technology. Adrianna, it's great to see you. Thank you so much for joining me today. >> Lisa, thank you so much for having me again. I love this. >> Yeah, me too. Tell me a little bit about you, a little bit about Rackspace Technology, as well as the role that you currently have. >> Sure, so again, I'm Adrianna Bustamante. I look after our global alliances within Rackspace, specifically looking after some of our strategic partners. I've been with Rackspace for a little over 16 years now, working with partners in some form or fashion. Rackspace Technology, we are the multicloud solution experts. We really work with our clients to drive business outcomes and transformations in this multicloud world. And our mission is to embrace technology, empower our customers, and deliver the future. And I get to have the fun pleasure of building and curating and cultivating partnership relationships. So very much our partnerships are important to our success. We are privileged to be able to work with AWS along with other partners across the industry to help do more, and bring more value to clients. >> So you've been with Rackspace Technology for a while. Tell me a little bit about recommendations. Any tactical recommendations that you have for other women, maybe even men who are looking to grow their careers in tech maybe they're wanting to get into tech. What are some of the things that you've learned along the way that you highly recommend? >> Yeah, no, great, great question. I've had the fortune of being at Rackspace now for a number of years, and it's always 'cause I've been able to create my own opportunities and work. And so that really falls in line to some of the recommendations that I hold dear to my heart. And number one is really to stay curious and learn, from reading articles, to staying close, and asking questions from your colleagues. You know, I know just like at AWS and at Rackspace, there are some very talented people across all areas of the business, and they are the best to learn from. You know, I also am a firm believer in developing and expanding that network 'cause that helps you bring and build out your reach and helps you continue to learn in different areas outside the company. I think from raising your hand, leaning in, don't be afraid to speak up. Especially as we think about, you know, women of the cloud which is part of what the theme of this session is. And I think about, you know, how much I love to see women elevated within roles inside of Rackspace and out, you know. It is about raising your hand, getting uncomfortable in speaking up if you're, if you are a bit shy or timid. If there's an area that you are interested in and passionate about, go learn and drive. Because there's opportunities to create new roles for yourself, new ways to bring value into the organization. And then you become memorable for, you know, that, you know this person was known for helping solve this problem. It's been a good fortune. And within our company culture of any Racker, the front lines know how to solve most problems just as much as the top executives. >> Yeah, I love you saying stay curious. I think curiosity is probably one of the best things that people can have. It's, to your point of, I like to call it getting comfortably uncomfortable. Raise your hand, ask a question. I always think, if you're in a meeting, and maybe you tune out or there's something that you don't understand, ask a question. 'Cause I guarantee there's five other people in that room that have the same question, but they're not curious enough or hungry enough to ask the question to learn more. So I think those are such great recommendations that you have provided that I think you probably would tell your younger self stay curious, ask questions. >> Yes, for sure. I also am so big, at least for me personally, context is so important for me. If I understand context, then I'm really able to figure out where can I drive the most value for me personally. And then that goes into leading my teams. And so to me, the only way you get the context is if you're learning or asking the questions if you don't understand. 'Cause it really helps you understand the holistic business. >> A hundred percent. That context is everything. But a lot of people are just a little bit timid sometimes and don't want to be the one to raise their hand in a room or online these days. And I think it's such a great skill that anybody can benefit from. I'd love to know some of your other skills. Some examples of specific success stories where in your current role, where you've really helped organizations solve problems related to the cloud. >> Yes, so, you know, and I think about ultimately we're looking to see and always looking to see how we can help transform our clients' businesses. And often the underlying root of that is through technology solutions. And so, you know, we've helped clients who are mostly, you know, legacy data center based clients that have built large infrastructure components and environments, and they want to learn and lean into the cloud. And they're not really sure how to do that. They probably may have a leader that's told them that they need to do this. Everybody's at a different level of journey. And so, you know, specifically, and especially in partnership with some of our hyperscaler partners just at like AWS is, you know, we can help customers understand what that journey needs to look like. How to successfully move, let's say if they're a large VMware shop today they already have a little bit of cloud native. You know, together through our ecosystem of relationships, we've helped customers not only be able to build and maintain part of their data center footprint that's not ready yet to transform, but move some of this into a facility that is within our data centers to get out of that huge kind of CapEx heavy workload type environment. And then, and especially with AWS, and the partnership that they have along with Rackspace, with VMware, we leverage BMC on AWS solutions. And then we can help them fully embrace that cloud native. And from a Rackspace perspective we are providing those services and expertise across all levels in a single pane of glass. So you can manage from your more traditional workloads to embracing more of a cloud native approach. >> And it's all about helping clients drive business outcomes as you said. Every organization these days, I always like to think, whether it's my grocery store retailer or bank has to be a data driven company. But it has to leverage obviously the cloud. But there's so many options. It's quite nebulous, no pun intended, maybe pun intended. So, but it's all about helping clients drive those business outcomes. I imagine it's quite fulfilling for you to be able to help different types of organizations really maximize their use of technology, their understanding of technology, to really build bridges, deliver the products and services that everybody's expecting these days. >> Yes. No and I think what I, again, it's what I love about being in partnerships because those relationships become fundamental in helping remove those complexities for the clients. And so the more that we as Rackspace are able to connect and deepen these relationships it just becomes less decision making, less things that the client ultimately has to think about. So nothing gives me more joy than being able to help solve the customer's problems. And then in turn we're doing that through our partnership relationships. So we're bringing everybody together to ultimately provide a better outcome for the client. >> Yeah. And as you said, those relationships are foundational to everything and ultimately the outcomes that the end customer is able to deliver to these demanding, whether it's consumer or business or whatnot. A lot of challenges that organizations have today. But it sounds like the relationship cultivating that you're helping lead is really critical in those organizations being able to embrace technology, utilize it in ways that allow them to get products and services to market as fast as the consumer demands. I'd love to get your perspective as a female in technology. We talk a lot about diversity, inclusion, equity. We can talk about it all day long, but there's still some challenges there. What are some of the challenges that you see that are still persistent with respect to diversity and tech today? And maybe some of your recommendations to eradicate some of those? >> No, sure. So, you know, it starts really early. It starts almost in education and making sure that women, and a diverse set of applicants are taking certain, studying certain disciplines. And then I think about it from a recruiting and hiring perspective. Are organizations doing enough to expand their reach? You know, we were actually talking- I have the good fortune of being the executive sponsor of our resource group within Rackspace. It's called Power, which is the professional organization of women's empowerment at Rackspace. And we were talking just I think last week on, we need to make sure we're going where the women are to make sure we are letting them know about Rackspace, the benefits about Rackspace. And it ultimately, in turn that helps build more recruiting into the talent pool. More people are raising their hand and interviewing and hiring. I think talent in general as we're seeing right now, is so hard to come by, and so even more important to retain. And the more diverse pools that we have of Rackers, it's just bringing different perspectives, and Rackers are what we call Rackspace employees. It's bringing those Rackers together to help solve the bigger problems. Because you're able to do more with a diverse set of outlook. And I think, you know, as a woman, I want to have that equitable seat at the table. And so ultimately when I think about myself from a leadership perspective, am I making sure that all of those opportunities are available for the women that come along behind me? And how am I elevating other women within our organization from a day-to-day so they have that spotlight. So, you know, fundamentally, organizations need to focus on how to expand that reach to bring that diverse set of applicants and voices. And then you need strong leaders at every level to be advocates and sponsors to make sure that this is an important topic and top of mind in all organizations. So you can ultimately provide an equitable approach. >> Yeah, I love that. I agree a hundred percent. You know, it's so important to start at the education front, but also to be able to have just the thought diversity alone in organizations. I've seen many studies that show having females in executive positions are, companies that do that, are more profitable. There's a lot of data out there that demonstrates that there are huge advantages to any type of organization to really invest in diversity. But to your point, it's not just about attracting, it's about retaining the talent as well. I mean that, that is critical for every business. >> Yes. No absolutely. You know, more and more we're starting to see that soft benefits are becoming more important as we think about a younger workforce coming in. And when I think about soft benefits, it's more around our employee resource groups. What our benefits look like for our females within our healthcare, within the insurance plans? What type of time off and maternity benefits are we extending? What does that work-life balance look like in a hybrid world or a virtual world? Those questions become, I mean, when I remember years ago no one would even think about asking those questions. And now we see, not only those questions coming up more regularly, but we are trying to be more intentional within our organization. To be proactive about that messaging so we can help show and demonstrate that we are an inclusive community. And that there's support for women to be successful within Rackspace. You know, we have mentoring programs that we do that are you know, that we really try to highlight and promote for our female community. And then also for our broader community. We look at building different circles that women can come together in a space that they feel comfortable to ask questions. To figure out how do they excel and advance in their career. Those become very attractive for getting that talent that we want. >> Absolutely. And you just brought up such a great point, Adrianna and that's intention. Programs like what you're describing that the Rackers have opportunity to access, is that there's intention in all of this. Which is so critical for diversity programs to be successful. To attract the right talent, to retain the right talent. It's like a flywheel, I think it's all, it's all linked together. But I'd love to know what you see that's next in cloud. How do you see your role evolving in the industry? We talked about the great relationship building that you're doing. What do you see as next in cloud? >> No, sure. Again, 'cause I helplessly can't be biased. It is all about to me that that partner ecosystem. It is how we can build strong relationships that help minimize the complexities for the clients. You know, now the pace for innovation and competitive edge is faster than it was than we saw 24 months ago. You know, we saw COVID advance lots of different areas of the business, but really it forced a lot of companies to transform. And this is where I think there's a unique opportunity to really look at what a partner ecosystem looks like. You know, who are the right partners that organizations like AWS, like Rackspace should be working with. 'Cause oftentimes the partners that were our partners and key partners, maybe three to five years ago, maybe aren't going to be as relevant in that same ecosystem in the next five years. So constantly making sure that we have the right ecosystem in place, and the right relationships to help ultimately drive better outcomes for the clients. >> And that's like we said several times already during this interview. It's all about the outcomes for clients. You mentioned COVID, you know, there's been- I call 'em COVID catalysts. A lot of transformation, forcing function. There's definitely been some silver linings, but I'd love to get your perspective if we go back like the last five years. Some of the biggest changes that you've seen in the tech workforce, in innovation, in the last, you know, three to five years that really excite you. >> Yeah, so I think we all had to learn to be virtual by default. And so I think we're just coming out. People are excited to be in person again. You know, when we have different events, whether they be with internal Rackers or with partners or clients, like everyone's excited to to see each other again. But you're still seeing this mix of, we need to be hybrid by default, which I know wasn't in everybody's DNA from a technology perspective. And I think that's enabling more virtual teams, more matrixed type of teams, where you're bringing together different expertise across the organization to move at a faster pace. You know, we talk about, you know, we talk about COVID which led to that great resignation where you saw many people changing their jobs. You know, we saw women not only within Rackspace, but even outside, like really, you know, take a pause and really start thinking about what's important to them in that returning to work. And so I just think all of this has really, as you mentioned, Lisa, of forcing function on being intentional to create the right environments that are building a place that we can retain that level of skill and expertise. And I think that's just going to become something that's more increasingly important with every year and profession choice. >> I agree. It's going to be building upon, like it's that flywheel that I'm talking about. That of successes, of promoting women, of making sure that there's plenty of opportunity. Encouraging women, to your point, to be curious raise your hand, ask the question. There's so much value, it's invaluable for organizations to really have diversity throughout their organization. You did a great job of explaining. Even in the benefits framework. So, I so appreciate you being on theCUBE. Adrianna, it's great to see you again. Thank you for sharing your story, the successes that you've had as a Racker in cloud, and some of the things that you recommend to the next generation. We really appreciate your time. >> No, thank you. If I can walk into more rooms where there is more women at the table and on the calls, I am a happier individual. So I love any opportunity to really see how we can continue to make more space in the rooms for women that are just overly talented and deserve to be there. >> I am with you on that. Again, thank you so much. Great to see you and we'll see you again soon. >> Thank you, Lisa. Take care. Have a good afternoon. >> Thank you. We want to thank you for watching theCube's special program series Women of the Cloud, brought to you by AWS. I'm Lisa Martin, thanks for watching. (upbeat music)

Published Date : Feb 13 2023

SUMMARY :

Women of the Cloud brought to you by AWS. Lisa, thank you so that you currently have. And I get to have the along the way that you highly recommend? And so that really falls in line to some in that room that have the same question, And so to me, the only I'd love to know some that they need to do this. to be able to help different And so the more that we as Rackspace and services to market as and so even more important to retain. You know, it's so important to and demonstrate that we But I'd love to know what of companies to transform. innovation, in the last, you know, You know, we talk about, you and some of the things that you recommend and deserve to be there. Great to see you and Have a good afternoon. brought to you by AWS.

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Breaking Analysis: Enterprise Technology Predictions 2023


 

(upbeat music beginning) >> From the Cube Studios in Palo Alto and Boston, bringing you data-driven insights from the Cube and ETR, this is "Breaking Analysis" with Dave Vellante. >> Making predictions about the future of enterprise tech is more challenging if you strive to lay down forecasts that are measurable. In other words, if you make a prediction, you should be able to look back a year later and say, with some degree of certainty, whether the prediction came true or not, with evidence to back that up. Hello and welcome to this week's Wikibon Cube Insights, powered by ETR. In this breaking analysis, we aim to do just that, with predictions about the macro IT spending environment, cost optimization, security, lots to talk about there, generative AI, cloud, and of course supercloud, blockchain adoption, data platforms, including commentary on Databricks, snowflake, and other key players, automation, events, and we may even have some bonus predictions around quantum computing, and perhaps some other areas. To make all this happen, we welcome back, for the third year in a row, my colleague and friend Eric Bradley from ETR. Eric, thanks for all you do for the community, and thanks for being part of this program. Again. >> I wouldn't miss it for the world. I always enjoy this one. Dave, good to see you. >> Yeah, so let me bring up this next slide and show you, actually come back to me if you would. I got to show the audience this. These are the inbounds that we got from PR firms starting in October around predictions. They know we do prediction posts. And so they'll send literally thousands and thousands of predictions from hundreds of experts in the industry, technologists, consultants, et cetera. And if you bring up the slide I can show you sort of the pattern that developed here. 40% of these thousands of predictions were from cyber. You had AI and data. If you combine those, it's still not close to cyber. Cost optimization was a big thing. Of course, cloud, some on DevOps, and software. Digital... Digital transformation got, you know, some lip service and SaaS. And then there was other, it's kind of around 2%. So quite remarkable, when you think about the focus on cyber, Eric. >> Yeah, there's two reasons why I think it makes sense, though. One, the cybersecurity companies have a lot of cash, so therefore the PR firms might be working a little bit harder for them than some of their other clients. (laughs) And then secondly, as you know, for multiple years now, when we do our macro survey, we ask, "What's your number one spending priority?" And again, it's security. It just isn't going anywhere. It just stays at the top. So I'm actually not that surprised by that little pie chart there, but I was shocked that SaaS was only 5%. You know, going back 10 years ago, that would've been the only thing anyone was talking about. >> Yeah. So true. All right, let's get into it. First prediction, we always start with kind of tech spending. Number one is tech spending increases between four and 5%. ETR has currently got it at 4.6% coming into 2023. This has been a consistently downward trend all year. We started, you know, much, much higher as we've been reporting. Bottom line is the fed is still in control. They're going to ease up on tightening, is the expectation, they're going to shoot for a soft landing. But you know, my feeling is this slingshot economy is going to continue, and it's going to continue to confound, whether it's supply chains or spending. The, the interesting thing about the ETR data, Eric, and I want you to comment on this, the largest companies are the most aggressive to cut. They're laying off, smaller firms are spending faster. They're actually growing at a much larger, faster rate as are companies in EMEA. And that's a surprise. That's outpacing the US and APAC. Chime in on this, Eric. >> Yeah, I was surprised on all of that. First on the higher level spending, we are definitely seeing it coming down, but the interesting thing here is headlines are making it worse. The huge research shop recently said 0% growth. We're coming in at 4.6%. And just so everyone knows, this is not us guessing, we asked 1,525 IT decision-makers what their budget growth will be, and they came in at 4.6%. Now there's a huge disparity, as you mentioned. The Fortune 500, global 2000, barely at 2% growth, but small, it's at 7%. So we're at a situation right now where the smaller companies are still playing a little bit of catch up on digital transformation, and they're spending money. The largest companies that have the most to lose from a recession are being more trepidatious, obviously. So they're playing a "Wait and see." And I hope we don't talk ourselves into a recession. Certainly the headlines and some of their research shops are helping it along. But another interesting comment here is, you know, energy and utilities used to be called an orphan and widow stock group, right? They are spending more than anyone, more than financials insurance, more than retail consumer. So right now it's being driven by mid, small, and energy and utilities. They're all spending like gangbusters, like nothing's happening. And it's the rest of everyone else that's being very cautious. >> Yeah, so very unpredictable right now. All right, let's go to number two. Cost optimization remains a major theme in 2023. We've been reporting on this. You've, we've shown a chart here. What's the primary method that your organization plans to use? You asked this question of those individuals that cited that they were going to reduce their spend and- >> Mhm. >> consolidating redundant vendors, you know, still leads the way, you know, far behind, cloud optimization is second, but it, but cloud continues to outpace legacy on-prem spending, no doubt. Somebody, it was, the guy's name was Alexander Feiglstorfer from Storyblok, sent in a prediction, said "All in one becomes extinct." Now, generally I would say I disagree with that because, you know, as we know over the years, suites tend to win out over, you know, individual, you know, point products. But I think what's going to happen is all in one is going to remain the norm for these larger companies that are cutting back. They want to consolidate redundant vendors, and the smaller companies are going to stick with that best of breed and be more aggressive and try to compete more effectively. What's your take on that? >> Yeah, I'm seeing much more consolidation in vendors, but also consolidation in functionality. We're seeing people building out new functionality, whether it's, we're going to talk about this later, so I don't want to steal too much of our thunder right now, but data and security also, we're seeing a functionality creep. So I think there's further consolidation happening here. I think niche solutions are going to be less likely, and platform solutions are going to be more likely in a spending environment where you want to reduce your vendors. You want to have one bill to pay, not 10. Another thing on this slide, real quick if I can before I move on, is we had a bunch of people write in and some of the answer options that aren't on this graph but did get cited a lot, unfortunately, is the obvious reduction in staff, hiring freezes, and delaying hardware, were three of the top write-ins. And another one was offshore outsourcing. So in addition to what we're seeing here, there were a lot of write-in options, and I just thought it would be important to state that, but essentially the cost optimization is by and far the highest one, and it's growing. So it's actually increased in our citations over the last year. >> And yeah, specifically consolidating redundant vendors. And so I actually thank you for bringing that other up, 'cause I had asked you, Eric, is there any evidence that repatriation is going on and we don't see it in the numbers, we don't see it even in the other, there was, I think very little or no mention of cloud repatriation, even though it might be happening in this in a smattering. >> Not a single mention, not one single mention. I went through it for you. Yep. Not one write-in. >> All right, let's move on. Number three, security leads M&A in 2023. Now you might say, "Oh, well that's a layup," but let me set this up Eric, because I didn't really do a great job with the slide. I hid the, what you've done, because you basically took, this is from the emerging technology survey with 1,181 responses from November. And what we did is we took Palo Alto and looked at the overlap in Palo Alto Networks accounts with these vendors that were showing on this chart. And Eric, I'm going to ask you to explain why we put a circle around OneTrust, but let me just set it up, and then have you comment on the slide and take, give us more detail. We're seeing private company valuations are off, you know, 10 to 40%. We saw a sneak, do a down round, but pretty good actually only down 12%. We've seen much higher down rounds. Palo Alto Networks we think is going to get busy. Again, they're an inquisitive company, they've been sort of quiet lately, and we think CrowdStrike, Cisco, Microsoft, Zscaler, we're predicting all of those will make some acquisitions and we're thinking that the targets are somewhere in this mess of security taxonomy. Other thing we're predicting AI meets cyber big time in 2023, we're going to probably going to see some acquisitions of those companies that are leaning into AI. We've seen some of that with Palo Alto. And then, you know, your comment to me, Eric, was "The RSA conference is going to be insane, hopping mad, "crazy this April," (Eric laughing) but give us your take on this data, and why the red circle around OneTrust? Take us back to that slide if you would, Alex. >> Sure. There's a few things here. First, let me explain what we're looking at. So because we separate the public companies and the private companies into two separate surveys, this allows us the ability to cross-reference that data. So what we're doing here is in our public survey, the tesis, everyone who cited some spending with Palo Alto, meaning they're a Palo Alto customer, we then cross-reference that with the private tech companies. Who also are they spending with? So what you're seeing here is an overlap. These companies that we have circled are doing the best in Palo Alto's accounts. Now, Palo Alto went and bought Twistlock a few years ago, which this data slide predicted, to be quite honest. And so I don't know if they necessarily are going to go after Snyk. Snyk, sorry. They already have something in that space. What they do need, however, is more on the authentication space. So I'm looking at OneTrust, with a 45% overlap in their overall net sentiment. That is a company that's already existing in their accounts and could be very synergistic to them. BeyondTrust as well, authentication identity. This is something that Palo needs to do to move more down that zero trust path. Now why did I pick Palo first? Because usually they're very inquisitive. They've been a little quiet lately. Secondly, if you look at the backdrop in the markets, the IPO freeze isn't going to last forever. Sooner or later, the IPO markets are going to open up, and some of these private companies are going to tap into public equity. In the meantime, however, cash funding on the private side is drying up. If they need another round, they're not going to get it, and they're certainly not going to get it at the valuations they were getting. So we're seeing valuations maybe come down where they're a touch more attractive, and Palo knows this isn't going to last forever. Cisco knows that, CrowdStrike, Zscaler, all these companies that are trying to make a push to become that vendor that you're consolidating in, around, they have a chance now, they have a window where they need to go make some acquisitions. And that's why I believe leading up to RSA, we're going to see some movement. I think it's going to pretty, a really exciting time in security right now. >> Awesome. Thank you. Great explanation. All right, let's go on the next one. Number four is, it relates to security. Let's stay there. Zero trust moves from hype to reality in 2023. Now again, you might say, "Oh yeah, that's a layup." A lot of these inbounds that we got are very, you know, kind of self-serving, but we always try to put some meat in the bone. So first thing we do is we pull out some commentary from, Eric, your roundtable, your insights roundtable. And we have a CISO from a global hospitality firm says, "For me that's the highest priority." He's talking about zero trust because it's the best ROI, it's the most forward-looking, and it enables a lot of the business transformation activities that we want to do. CISOs tell me that they actually can drive forward transformation projects that have zero trust, and because they can accelerate them, because they don't have to go through the hurdle of, you know, getting, making sure that it's secure. Second comment, zero trust closes that last mile where once you're authenticated, they open up the resource to you in a zero trust way. That's a CISO of a, and a managing director of a cyber risk services enterprise. Your thoughts on this? >> I can be here all day, so I'm going to try to be quick on this one. This is not a fluff piece on this one. There's a couple of other reasons this is happening. One, the board finally gets it. Zero trust at first was just a marketing hype term. Now the board understands it, and that's why CISOs are able to push through it. And what they finally did was redefine what it means. Zero trust simply means moving away from hardware security, moving towards software-defined security, with authentication as its base. The board finally gets that, and now they understand that this is necessary and it's being moved forward. The other reason it's happening now is hybrid work is here to stay. We weren't really sure at first, large companies were still trying to push people back to the office, and it's going to happen. The pendulum will swing back, but hybrid work's not going anywhere. By basically on our own data, we're seeing that 69% of companies expect remote and hybrid to be permanent, with only 30% permanent in office. Zero trust works for a hybrid environment. So all of that is the reason why this is happening right now. And going back to our previous prediction, this is why we're picking Palo, this is why we're picking Zscaler to make these acquisitions. Palo Alto needs to be better on the authentication side, and so does Zscaler. They're both fantastic on zero trust network access, but they need the authentication software defined aspect, and that's why we think this is going to happen. One last thing, in that CISO round table, I also had somebody say, "Listen, Zscaler is incredible. "They're doing incredibly well pervading the enterprise, "but their pricing's getting a little high," and they actually think Palo Alto is well-suited to start taking some of that share, if Palo can make one move. >> Yeah, Palo Alto's consolidation story is very strong. Here's my question and challenge. Do you and me, so I'm always hardcore about, okay, you've got to have evidence. I want to look back at these things a year from now and say, "Did we get it right? Yes or no?" If we got it wrong, we'll tell you we got it wrong. So how are we going to measure this? I'd say a couple things, and you can chime in. One is just the number of vendors talking about it. That's, but the marketing always leads the reality. So the second part of that is we got to get evidence from the buying community. Can you help us with that? >> (laughs) Luckily, that's what I do. I have a data company that asks thousands of IT decision-makers what they're adopting and what they're increasing spend on, as well as what they're decreasing spend on and what they're replacing. So I have snapshots in time over the last 11 years where I can go ahead and compare and contrast whether this adoption is happening or not. So come back to me in 12 months and I'll let you know. >> Now, you know, I will. Okay, let's bring up the next one. Number five, generative AI hits where the Metaverse missed. Of course everybody's talking about ChatGPT, we just wrote last week in a breaking analysis with John Furrier and Sarjeet Joha our take on that. We think 2023 does mark a pivot point as natural language processing really infiltrates enterprise tech just as Amazon turned the data center into an API. We think going forward, you're going to be interacting with technology through natural language, through English commands or other, you know, foreign language commands, and investors are lining up, all the VCs are getting excited about creating something competitive to ChatGPT, according to (indistinct) a hundred million dollars gets you a seat at the table, gets you into the game. (laughing) That's before you have to start doing promotion. But he thinks that's what it takes to actually create a clone or something equivalent. We've seen stuff from, you know, the head of Facebook's, you know, AI saying, "Oh, it's really not that sophisticated, ChatGPT, "it's kind of like IBM Watson, it's great engineering, "but you know, we've got more advanced technology." We know Google's working on some really interesting stuff. But here's the thing. ETR just launched this survey for the February survey. It's in the field now. We circle open AI in this category. They weren't even in the survey, Eric, last quarter. So 52% of the ETR survey respondents indicated a positive sentiment toward open AI. I added up all the sort of different bars, we could double click on that. And then I got this inbound from Scott Stevenson of Deep Graham. He said "AI is recession-proof." I don't know if that's the case, but it's a good quote. So bring this back up and take us through this. Explain this chart for us, if you would. >> First of all, I like Scott's quote better than the Facebook one. I think that's some sour grapes. Meta just spent an insane amount of money on the Metaverse and that's a dud. Microsoft just spent money on open AI and it is hot, undoubtedly hot. We've only been in the field with our current ETS survey for a week. So my caveat is it's preliminary data, but I don't care if it's preliminary data. (laughing) We're getting a sneak peek here at what is the number one net sentiment and mindshare leader in the entire machine-learning AI sector within a week. It's beating Data- >> 600. 600 in. >> It's beating Databricks. And we all know Databricks is a huge established enterprise company, not only in machine-learning AI, but it's in the top 10 in the entire survey. We have over 400 vendors in this survey. It's number eight overall, already. In a week. This is not hype. This is real. And I could go on the NLP stuff for a while. Not only here are we seeing it in open AI and machine-learning and AI, but we're seeing NLP in security. It's huge in email security. It's completely transforming that area. It's one of the reasons I thought Palo might take Abnormal out. They're doing such a great job with NLP in this email side, and also in the data prep tools. NLP is going to take out data prep tools. If we have time, I'll discuss that later. But yeah, this is, to me this is a no-brainer, and we're already seeing it in the data. >> Yeah, John Furrier called, you know, the ChatGPT introduction. He said it reminded him of the Netscape moment, when we all first saw Netscape Navigator and went, "Wow, it really could be transformative." All right, number six, the cloud expands to supercloud as edge computing accelerates and CloudFlare is a big winner in 2023. We've reported obviously on cloud, multi-cloud, supercloud and CloudFlare, basically saying what multi-cloud should have been. We pulled this quote from Atif Kahn, who is the founder and CTO of Alkira, thanks, one of the inbounds, thank you. "In 2023, highly distributed IT environments "will become more the norm "as organizations increasingly deploy hybrid cloud, "multi-cloud and edge settings..." Eric, from one of your round tables, "If my sources from edge computing are coming "from the cloud, that means I have my workloads "running in the cloud. "There is no one better than CloudFlare," That's a senior director of IT architecture at a huge financial firm. And then your analysis shows CloudFlare really growing in pervasion, that sort of market presence in the dataset, dramatically, to near 20%, leading, I think you had told me that they're even ahead of Google Cloud in terms of momentum right now. >> That was probably the biggest shock to me in our January 2023 tesis, which covers the public companies in the cloud computing sector. CloudFlare has now overtaken GCP in overall spending, and I was shocked by that. It's already extremely pervasive in networking, of course, for the edge networking side, and also in security. This is the number one leader in SaaSi, web access firewall, DDoS, bot protection, by your definition of supercloud, which we just did a couple of weeks ago, and I really enjoyed that by the way Dave, I think CloudFlare is the one that fits your definition best, because it's bringing all of these aspects together, and most importantly, it's cloud agnostic. It does not need to rely on Azure or AWS to do this. It has its own cloud. So I just think it's, when we look at your definition of supercloud, CloudFlare is the poster child. >> You know, what's interesting about that too, is a lot of people are poo-pooing CloudFlare, "Ah, it's, you know, really kind of not that sophisticated." "You don't have as many tools," but to your point, you're can have those tools in the cloud, Cloudflare's doing serverless on steroids, trying to keep things really simple, doing a phenomenal job at, you know, various locations around the world. And they're definitely one to watch. Somebody put them on my radar (laughing) a while ago and said, "Dave, you got to do a breaking analysis on CloudFlare." And so I want to thank that person. I can't really name them, 'cause they work inside of a giant hyperscaler. But- (Eric laughing) (Dave chuckling) >> Real quickly, if I can from a competitive perspective too, who else is there? They've already taken share from Akamai, and Fastly is their really only other direct comp, and they're not there. And these guys are in poll position and they're the only game in town right now. I just, I don't see it slowing down. >> I thought one of your comments from your roundtable I was reading, one of the folks said, you know, CloudFlare, if my workloads are in the cloud, they are, you know, dominant, they said not as strong with on-prem. And so Akamai is doing better there. I'm like, "Okay, where would you want to be?" (laughing) >> Yeah, which one of those two would you rather be? >> Right? Anyway, all right, let's move on. Number seven, blockchain continues to look for a home in the enterprise, but devs will slowly begin to adopt in 2023. You know, blockchains have got a lot of buzz, obviously crypto is, you know, the killer app for blockchain. Senior IT architect in financial services from your, one of your insight roundtables said quote, "For enterprises to adopt a new technology, "there have to be proven turnkey solutions. "My experience in talking with my peers are, "blockchain is still an open-source component "where you have to build around it." Now I want to thank Ravi Mayuram, who's the CTO of Couchbase sent in, you know, one of the predictions, he said, "DevOps will adopt blockchain, specifically Ethereum." And he referenced actually in his email to me, Solidity, which is the programming language for Ethereum, "will be in every DevOps pro's playbook, "mirroring the boom in machine-learning. "Newer programming languages like Solidity "will enter the toolkits of devs." His point there, you know, Solidity for those of you don't know, you know, Bitcoin is not programmable. Solidity, you know, came out and that was their whole shtick, and they've been improving that, and so forth. But it, Eric, it's true, it really hasn't found its home despite, you know, the potential for smart contracts. IBM's pushing it, VMware has had announcements, and others, really hasn't found its way in the enterprise yet. >> Yeah, and I got to be honest, I don't think it's going to, either. So when we did our top trends series, this was basically chosen as an anti-prediction, I would guess, that it just continues to not gain hold. And the reason why was that first comment, right? It's very much a niche solution that requires a ton of custom work around it. You can't just plug and play it. And at the end of the day, let's be very real what this technology is, it's a database ledger, and we already have database ledgers in the enterprise. So why is this a priority to move to a different database ledger? It's going to be very niche cases. I like the CTO comment from Couchbase about it being adopted by DevOps. I agree with that, but it has to be a DevOps in a very specific use case, and a very sophisticated use case in financial services, most likely. And that's not across the entire enterprise. So I just think it's still going to struggle to get its foothold for a little bit longer, if ever. >> Great, thanks. Okay, let's move on. Number eight, AWS Databricks, Google Snowflake lead the data charge with Microsoft. Keeping it simple. So let's unpack this a little bit. This is the shared accounts peer position for, I pulled data platforms in for analytics, machine-learning and AI and database. So I could grab all these accounts or these vendors and see how they compare in those three sectors. Analytics, machine-learning and database. Snowflake and Databricks, you know, they're on a crash course, as you and I have talked about. They're battling to be the single source of truth in analytics. They're, there's going to be a big focus. They're already started. It's going to be accelerated in 2023 on open formats. Iceberg, Python, you know, they're all the rage. We heard about Iceberg at Snowflake Summit, last summer or last June. Not a lot of people had heard of it, but of course the Databricks crowd, who knows it well. A lot of other open source tooling. There's a company called DBT Labs, which you're going to talk about in a minute. George Gilbert put them on our radar. We just had Tristan Handy, the CEO of DBT labs, on at supercloud last week. They are a new disruptor in data that's, they're essentially making, they're API-ifying, if you will, KPIs inside the data warehouse and dramatically simplifying that whole data pipeline. So really, you know, the ETL guys should be shaking in their boots with them. Coming back to the slide. Google really remains focused on BigQuery adoption. Customers have complained to me that they would like to use Snowflake with Google's AI tools, but they're being forced to go to BigQuery. I got to ask Google about that. AWS continues to stitch together its bespoke data stores, that's gone down that "Right tool for the right job" path. David Foyer two years ago said, "AWS absolutely is going to have to solve that problem." We saw them start to do it in, at Reinvent, bringing together NoETL between Aurora and Redshift, and really trying to simplify those worlds. There's going to be more of that. And then Microsoft, they're just making it cheap and easy to use their stuff, you know, despite some of the complaints that we hear in the community, you know, about things like Cosmos, but Eric, your take? >> Yeah, my concern here is that Snowflake and Databricks are fighting each other, and it's allowing AWS and Microsoft to kind of catch up against them, and I don't know if that's the right move for either of those two companies individually, Azure and AWS are building out functionality. Are they as good? No they're not. The other thing to remember too is that AWS and Azure get paid anyway, because both Databricks and Snowflake run on top of 'em. So (laughing) they're basically collecting their toll, while these two fight it out with each other, and they build out functionality. I think they need to stop focusing on each other, a little bit, and think about the overall strategy. Now for Databricks, we know they came out first as a machine-learning AI tool. They were known better for that spot, and now they're really trying to play catch-up on that data storage compute spot, and inversely for Snowflake, they were killing it with the compute separation from storage, and now they're trying to get into the MLAI spot. I actually wouldn't be surprised to see them make some sort of acquisition. Frank Slootman has been a little bit quiet, in my opinion there. The other thing to mention is your comment about DBT Labs. If we look at our emerging technology survey, last survey when this came out, DBT labs, number one leader in that data integration space, I'm going to just pull it up real quickly. It looks like they had a 33% overall net sentiment to lead data analytics integration. So they are clearly growing, it's fourth straight survey consecutively that they've grown. The other name we're seeing there a little bit is Cribl, but DBT labs is by far the number one player in this space. >> All right. Okay, cool. Moving on, let's go to number nine. With Automation mixer resurgence in 2023, we're showing again data. The x axis is overlap or presence in the dataset, and the vertical axis is shared net score. Net score is a measure of spending momentum. As always, you've seen UI path and Microsoft Power Automate up until the right, that red line, that 40% line is generally considered elevated. UI path is really separating, creating some distance from Automation Anywhere, they, you know, previous quarters they were much closer. Microsoft Power Automate came on the scene in a big way, they loom large with this "Good enough" approach. I will say this, I, somebody sent me a results of a (indistinct) survey, which showed UiPath actually had more mentions than Power Automate, which was surprising, but I think that's not been the case in the ETR data set. We're definitely seeing a shift from back office to front soft office kind of workloads. Having said that, software testing is emerging as a mainstream use case, we're seeing ML and AI become embedded in end-to-end automations, and low-code is serving the line of business. And so this, we think, is going to increasingly have appeal to organizations in the coming year, who want to automate as much as possible and not necessarily, we've seen a lot of layoffs in tech, and people... You're going to have to fill the gaps with automation. That's a trend that's going to continue. >> Yep, agreed. At first that comment about Microsoft Power Automate having less citations than UiPath, that's shocking to me. I'm looking at my chart right here where Microsoft Power Automate was cited by over 60% of our entire survey takers, and UiPath at around 38%. Now don't get me wrong, 38% pervasion's fantastic, but you know you're not going to beat an entrenched Microsoft. So I don't really know where that comment came from. So UiPath, looking at it alone, it's doing incredibly well. It had a huge rebound in its net score this last survey. It had dropped going through the back half of 2022, but we saw a big spike in the last one. So it's got a net score of over 55%. A lot of people citing adoption and increasing. So that's really what you want to see for a name like this. The problem is that just Microsoft is doing its playbook. At the end of the day, I'm going to do a POC, why am I going to pay more for UiPath, or even take on another separate bill, when we know everyone's consolidating vendors, if my license already includes Microsoft Power Automate? It might not be perfect, it might not be as good, but what I'm hearing all the time is it's good enough, and I really don't want another invoice. >> Right. So how does UiPath, you know, and Automation Anywhere, how do they compete with that? Well, the way they compete with it is they got to have a better product. They got a product that's 10 times better. You know, they- >> Right. >> they're not going to compete based on where the lowest cost, Microsoft's got that locked up, or where the easiest to, you know, Microsoft basically give it away for free, and that's their playbook. So that's, you know, up to UiPath. UiPath brought on Rob Ensslin, I've interviewed him. Very, very capable individual, is now Co-CEO. So he's kind of bringing that adult supervision in, and really tightening up the go to market. So, you know, we know this company has been a rocket ship, and so getting some control on that and really getting focused like a laser, you know, could be good things ahead there for that company. Okay. >> One of the problems, if I could real quick Dave, is what the use cases are. When we first came out with RPA, everyone was super excited about like, "No, UiPath is going to be great for super powerful "projects, use cases." That's not what RPA is being used for. As you mentioned, it's being used for mundane tasks, so it's not automating complex things, which I think UiPath was built for. So if you were going to get UiPath, and choose that over Microsoft, it's going to be 'cause you're doing it for more powerful use case, where it is better. But the problem is that's not where the enterprise is using it. The enterprise are using this for base rote tasks, and simply, Microsoft Power Automate can do that. >> Yeah, it's interesting. I've had people on theCube that are both Microsoft Power Automate customers and UiPath customers, and I've asked them, "Well you know, "how do you differentiate between the two?" And they've said to me, "Look, our users and personal productivity users, "they like Power Automate, "they can use it themselves, and you know, "it doesn't take a lot of, you know, support on our end." The flip side is you could do that with UiPath, but like you said, there's more of a focus now on end-to-end enterprise automation and building out those capabilities. So it's increasingly a value play, and that's going to be obviously the challenge going forward. Okay, my last one, and then I think you've got some bonus ones. Number 10, hybrid events are the new category. Look it, if I can get a thousand inbounds that are largely self-serving, I can do my own here, 'cause we're in the events business. (Eric chuckling) Here's the prediction though, and this is a trend we're seeing, the number of physical events is going to dramatically increase. That might surprise people, but most of the big giant events are going to get smaller. The exception is AWS with Reinvent, I think Snowflake's going to continue to grow. So there are examples of physical events that are growing, but generally, most of the big ones are getting smaller, and there's going to be many more smaller intimate regional events and road shows. These micro-events, they're going to be stitched together. Digital is becoming a first class citizen, so people really got to get their digital acts together, and brands are prioritizing earned media, and they're beginning to build their own news networks, going direct to their customers. And so that's a trend we see, and I, you know, we're right in the middle of it, Eric, so you know we're going to, you mentioned RSA, I think that's perhaps going to be one of those crazy ones that continues to grow. It's shrunk, and then it, you know, 'cause last year- >> Yeah, it did shrink. >> right, it was the last one before the pandemic, and then they sort of made another run at it last year. It was smaller but it was very vibrant, and I think this year's going to be huge. Global World Congress is another one, we're going to be there end of Feb. That's obviously a big big show, but in general, the brands and the technology vendors, even Oracle is going to scale down. I don't know about Salesforce. We'll see. You had a couple of bonus predictions. Quantum and maybe some others? Bring us home. >> Yeah, sure. I got a few more. I think we touched upon one, but I definitely think the data prep tools are facing extinction, unfortunately, you know, the Talons Informatica is some of those names. The problem there is that the BI tools are kind of including data prep into it already. You know, an example of that is Tableau Prep Builder, and then in addition, Advanced NLP is being worked in as well. ThoughtSpot, Intelius, both often say that as their selling point, Tableau has Ask Data, Click has Insight Bot, so you don't have to really be intelligent on data prep anymore. A regular business user can just self-query, using either the search bar, or even just speaking into what it needs, and these tools are kind of doing the data prep for it. I don't think that's a, you know, an out in left field type of prediction, but it's the time is nigh. The other one I would also state is that I think knowledge graphs are going to break through this year. Neo4j in our survey is growing in pervasion in Mindshare. So more and more people are citing it, AWS Neptune's getting its act together, and we're seeing that spending intentions are growing there. Tiger Graph is also growing in our survey sample. I just think that the time is now for knowledge graphs to break through, and if I had to do one more, I'd say real-time streaming analytics moves from the very, very rich big enterprises to downstream, to more people are actually going to be moving towards real-time streaming, again, because the data prep tools and the data pipelines have gotten easier to use, and I think the ROI on real-time streaming is obviously there. So those are three that didn't make the cut, but I thought deserved an honorable mention. >> Yeah, I'm glad you did. Several weeks ago, we did an analyst prediction roundtable, if you will, a cube session power panel with a number of data analysts and that, you know, streaming, real-time streaming was top of mind. So glad you brought that up. Eric, as always, thank you very much. I appreciate the time you put in beforehand. I know it's been crazy, because you guys are wrapping up, you know, the last quarter survey in- >> Been a nuts three weeks for us. (laughing) >> job. I love the fact that you're doing, you know, the ETS survey now, I think it's quarterly now, right? Is that right? >> Yep. >> Yep. So that's phenomenal. >> Four times a year. I'll be happy to jump on with you when we get that done. I know you were really impressed with that last time. >> It's unbelievable. This is so much data at ETR. Okay. Hey, that's a wrap. Thanks again. >> Take care Dave. Good seeing you. >> All right, many thanks to our team here, Alex Myerson as production, he manages the podcast force. Ken Schiffman as well is a critical component of our East Coast studio. Kristen Martin and Cheryl Knight help get the word out on social media and in our newsletters. And Rob Hoof is our editor-in-chief. He's at siliconangle.com. He's just a great editing for us. Thank you all. Remember all these episodes that are available as podcasts, wherever you listen, podcast is doing great. Just search "Breaking analysis podcast." Really appreciate you guys listening. I publish each week on wikibon.com and siliconangle.com, or you can email me directly if you want to get in touch, david.vellante@siliconangle.com. That's how I got all these. I really appreciate it. I went through every single one with a yellow highlighter. It took some time, (laughing) but I appreciate it. You could DM me at dvellante, or comment on our LinkedIn post and please check out etr.ai. Its data is amazing. Best survey data in the enterprise tech business. This is Dave Vellante for theCube Insights, powered by ETR. Thanks for watching, and we'll see you next time on "Breaking Analysis." (upbeat music beginning) (upbeat music ending)

Published Date : Jan 29 2023

SUMMARY :

insights from the Cube and ETR, do for the community, Dave, good to see you. actually come back to me if you would. It just stays at the top. the most aggressive to cut. that have the most to lose What's the primary method still leads the way, you know, So in addition to what we're seeing here, And so I actually thank you I went through it for you. I'm going to ask you to explain and they're certainly not going to get it to you in a zero trust way. So all of that is the One is just the number of So come back to me in 12 So 52% of the ETR survey amount of money on the Metaverse and also in the data prep tools. the cloud expands to the biggest shock to me "Ah, it's, you know, really and Fastly is their really the folks said, you know, for a home in the enterprise, Yeah, and I got to be honest, in the community, you know, and I don't know if that's the right move and the vertical axis is shared net score. So that's really what you want Well, the way they compete So that's, you know, One of the problems, if and that's going to be obviously even Oracle is going to scale down. and the data pipelines and that, you know, Been a nuts three I love the fact I know you were really is so much data at ETR. and we'll see you next time

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Breaking Analysis: Grading our 2022 Enterprise Technology Predictions


 

>>From the Cube Studios in Palo Alto in Boston, bringing you data-driven insights from the cube and E T R. This is breaking analysis with Dave Valante. >>Making technology predictions in 2022 was tricky business, especially if you were projecting the performance of markets or identifying I P O prospects and making binary forecast on data AI and the macro spending climate and other related topics in enterprise tech 2022, of course was characterized by a seesaw economy where central banks were restructuring their balance sheets. The war on Ukraine fueled inflation supply chains were a mess. And the unintended consequences of of forced march to digital and the acceleration still being sorted out. Hello and welcome to this week's weekly on Cube Insights powered by E T R. In this breaking analysis, we continue our annual tradition of transparently grading last year's enterprise tech predictions. And you may or may not agree with our self grading system, but look, we're gonna give you the data and you can draw your own conclusions and tell you what, tell us what you think. >>All right, let's get right to it. So our first prediction was tech spending increases by 8% in 2022. And as we exited 2021 CIOs, they were optimistic about their digital transformation plans. You know, they rushed to make changes to their business and were eager to sharpen their focus and continue to iterate on their digital business models and plug the holes that they, the, in the learnings that they had. And so we predicted that 8% rise in enterprise tech spending, which looked pretty good until Ukraine and the Fed decided that, you know, had to rush and make up for lost time. We kind of nailed the momentum in the energy sector, but we can't give ourselves too much credit for that layup. And as of October, Gartner had it spending growing at just over 5%. I think it was 5.1%. So we're gonna take a C plus on this one and, and move on. >>Our next prediction was basically kind of a slow ground ball. The second base, if I have to be honest, but we felt it was important to highlight that security would remain front and center as the number one priority for organizations in 2022. As is our tradition, you know, we try to up the degree of difficulty by specifically identifying companies that are gonna benefit from these trends. So we highlighted some possible I P O candidates, which of course didn't pan out. S NQ was on our radar. The company had just had to do another raise and they recently took a valuation hit and it was a down round. They raised 196 million. So good chunk of cash, but, but not the i p O that we had predicted Aqua Securities focus on containers and cloud native. That was a trendy call and we thought maybe an M SS P or multiple managed security service providers like Arctic Wolf would I p o, but no way that was happening in the crummy market. >>Nonetheless, we think these types of companies, they're still faring well as the talent shortage in security remains really acute, particularly in the sort of mid-size and small businesses that often don't have a sock Lacework laid off 20% of its workforce in 2022. And CO C e o Dave Hatfield left the company. So that I p o didn't, didn't happen. It was probably too early for Lacework. Anyway, meanwhile you got Netscope, which we've cited as strong in the E T R data as particularly in the emerging technology survey. And then, you know, I lumia holding its own, you know, we never liked that 7 billion price tag that Okta paid for auth zero, but we loved the TAM expansion strategy to target developers beyond sort of Okta's enterprise strength. But we gotta take some points off of the failure thus far of, of Okta to really nail the integration and the go to market model with azero and build, you know, bring that into the, the, the core Okta. >>So the focus on endpoint security that was a winner in 2022 is CrowdStrike led that charge with others holding their own, not the least of which was Palo Alto Networks as it continued to expand beyond its core network security and firewall business, you know, through acquisition. So overall we're gonna give ourselves an A minus for this relatively easy call, but again, we had some specifics associated with it to make it a little tougher. And of course we're watching ve very closely this this coming year in 2023. The vendor consolidation trend. You know, according to a recent Palo Alto network survey with 1300 SecOps pros on average organizations have more than 30 tools to manage security tools. So this is a logical way to optimize cost consolidating vendors and consolidating redundant vendors. The E T R data shows that's clearly a trend that's on the upswing. >>Now moving on, a big theme of 2020 and 2021 of course was remote work and hybrid work and new ways to work and return to work. So we predicted in 2022 that hybrid work models would become the dominant protocol, which clearly is the case. We predicted that about 33% of the workforce would come back to the office in 2022 in September. The E T R data showed that figure was at 29%, but organizations expected that 32% would be in the office, you know, pretty much full-time by year end. That hasn't quite happened, but we were pretty close with the projection, so we're gonna take an A minus on this one. Now, supply chain disruption was another big theme that we felt would carry through 2022. And sure that sounds like another easy one, but as is our tradition, again we try to put some binary metrics around our predictions to put some meat in the bone, so to speak, and and allow us than you to say, okay, did it come true or not? >>So we had some data that we presented last year and supply chain issues impacting hardware spend. We said at the time, you can see this on the left hand side of this chart, the PC laptop demand would remain above pre covid levels, which would reverse a decade of year on year declines, which I think started in around 2011, 2012. Now, while demand is down this year pretty substantially relative to 2021, I D C has worldwide unit shipments for PCs at just over 300 million for 22. If you go back to 2019 and you're looking at around let's say 260 million units shipped globally, you know, roughly, so, you know, pretty good call there. Definitely much higher than pre covid levels. But so what you might be asking why the B, well, we projected that 30% of customers would replace security appliances with cloud-based services and that more than a third would replace their internal data center server and storage hardware with cloud services like 30 and 40% respectively. >>And we don't have explicit survey data on exactly these metrics, but anecdotally we see this happening in earnest. And we do have some data that we're showing here on cloud adoption from ET R'S October survey where the midpoint of workloads running in the cloud is around 34% and forecast, as you can see, to grow steadily over the next three years. So this, well look, this is not, we understand it's not a one-to-one correlation with our prediction, but it's a pretty good bet that we were right, but we gotta take some points off, we think for the lack of unequivocal proof. Cause again, we always strive to make our predictions in ways that can be measured as accurate or not. Is it binary? Did it happen, did it not? Kind of like an O K R and you know, we strive to provide data as proof and in this case it's a bit fuzzy. >>We have to admit that although we're pretty comfortable that the prediction was accurate. And look, when you make an hard forecast, sometimes you gotta pay the price. All right, next, we said in 2022 that the big four cloud players would generate 167 billion in IS and PaaS revenue combining for 38% market growth. And our current forecasts are shown here with a comparison to our January, 2022 figures. So coming into this year now where we are today, so currently we expect 162 billion in total revenue and a 33% growth rate. Still very healthy, but not on our mark. So we think a w s is gonna miss our predictions by about a billion dollars, not, you know, not bad for an 80 billion company. So they're not gonna hit that expectation though of getting really close to a hundred billion run rate. We thought they'd exit the year, you know, closer to, you know, 25 billion a quarter and we don't think they're gonna get there. >>Look, we pretty much nailed Azure even though our prediction W was was correct about g Google Cloud platform surpassing Alibaba, Alibaba, we way overestimated the performance of both of those companies. So we're gonna give ourselves a C plus here and we think, yeah, you might think it's a little bit harsh, we could argue for a B minus to the professor, but the misses on GCP and Alibaba we think warrant a a self penalty on this one. All right, let's move on to our prediction about Supercloud. We said it becomes a thing in 2022 and we think by many accounts it has, despite the naysayers, we're seeing clear evidence that the concept of a layer of value add that sits above and across clouds is taking shape. And on this slide we showed just some of the pickup in the industry. I mean one of the most interesting is CloudFlare, the biggest supercloud antagonist. >>Charles Fitzgerald even predicted that no vendor would ever use the term in their marketing. And that would be proof if that happened that Supercloud was a thing and he said it would never happen. Well CloudFlare has, and they launched their version of Supercloud at their developer week. Chris Miller of the register put out a Supercloud block diagram, something else that Charles Fitzgerald was, it was was pushing us for, which is rightly so, it was a good call on his part. And Chris Miller actually came up with one that's pretty good at David Linthicum also has produced a a a A block diagram, kind of similar, David uses the term metacloud and he uses the term supercloud kind of interchangeably to describe that trend. And so we we're aligned on that front. Brian Gracely has covered the concept on the popular cloud podcast. Berkeley launched the Sky computing initiative. >>You read through that white paper and many of the concepts highlighted in the Supercloud 3.0 community developed definition align with that. Walmart launched a platform with many of the supercloud salient attributes. So did Goldman Sachs, so did Capital One, so did nasdaq. So you know, sorry you can hate the term, but very clearly the evidence is gathering for the super cloud storm. We're gonna take an a plus on this one. Sorry, haters. Alright, let's talk about data mesh in our 21 predictions posts. We said that in the 2020s, 75% of large organizations are gonna re-architect their big data platforms. So kind of a decade long prediction. We don't like to do that always, but sometimes it's warranted. And because it was a longer term prediction, we, at the time in, in coming into 22 when we were evaluating our 21 predictions, we took a grade of incomplete because the sort of decade long or majority of the decade better part of the decade prediction. >>So last year, earlier this year, we said our number seven prediction was data mesh gains momentum in 22. But it's largely confined and narrow data problems with limited scope as you can see here with some of the key bullets. So there's a lot of discussion in the data community about data mesh and while there are an increasing number of examples, JP Morgan Chase, Intuit, H S P C, HelloFresh, and others that are completely rearchitecting parts of their data platform completely rearchitecting entire data platforms is non-trivial. There are organizational challenges, there're data, data ownership, debates, technical considerations, and in particular two of the four fundamental data mesh principles that the, the need for a self-service infrastructure and federated computational governance are challenging. Look, democratizing data and facilitating data sharing creates conflicts with regulatory requirements around data privacy. As such many organizations are being really selective with their data mesh implementations and hence our prediction of narrowing the scope of data mesh initiatives. >>I think that was right on J P M C is a good example of this, where you got a single group within a, within a division narrowly implementing the data mesh architecture. They're using a w s, they're using data lakes, they're using Amazon Glue, creating a catalog and a variety of other techniques to meet their objectives. They kind of automating data quality and it was pretty well thought out and interesting approach and I think it's gonna be made easier by some of the announcements that Amazon made at the recent, you know, reinvent, particularly trying to eliminate ET t l, better connections between Aurora and Redshift and, and, and better data sharing the data clean room. So a lot of that is gonna help. Of course, snowflake has been on this for a while now. Many other companies are facing, you know, limitations as we said here and this slide with their Hadoop data platforms. They need to do new, some new thinking around that to scale. HelloFresh is a really good example of this. Look, the bottom line is that organizations want to get more value from data and having a centralized, highly specialized teams that own the data problem, it's been a barrier and a blocker to success. The data mesh starts with organizational considerations as described in great detail by Ash Nair of Warner Brothers. So take a listen to this clip. >>Yeah, so when people think of Warner Brothers, you always think of like the movie studio, but we're more than that, right? I mean, you think of H B O, you think of t n t, you think of C N N. We have 30 plus brands in our portfolio and each have their own needs. So the, the idea of a data mesh really helps us because what we can do is we can federate access across the company so that, you know, CNN can work at their own pace. You know, when there's election season, they can ingest their own data and they don't have to, you know, bump up against, as an example, HBO if Game of Thrones is going on. >>So it's often the case that data mesh is in the eyes of the implementer. And while a company's implementation may not strictly adhere to Jamma Dani's vision of data mesh, and that's okay, the goal is to use data more effectively. And despite Gartner's attempts to deposition data mesh in favor of the somewhat confusing or frankly far more confusing data fabric concept that they stole from NetApp data mesh is taking hold in organizations globally today. So we're gonna take a B on this one. The prediction is shaping up the way we envision, but as we previously reported, it's gonna take some time. The better part of a decade in our view, new standards have to emerge to make this vision become reality and they'll come in the form of both open and de facto approaches. Okay, our eighth prediction last year focused on the face off between Snowflake and Databricks. >>And we realized this popular topic, and maybe one that's getting a little overplayed, but these are two companies that initially, you know, looked like they were shaping up as partners and they, by the way, they are still partnering in the field. But you go back a couple years ago, the idea of using an AW w s infrastructure, Databricks machine intelligence and applying that on top of Snowflake as a facile data warehouse, still very viable. But both of these companies, they have much larger ambitions. They got big total available markets to chase and large valuations that they have to justify. So what's happening is, as we've previously reported, each of these companies is moving toward the other firm's core domain and they're building out an ecosystem that'll be critical for their future. So as part of that effort, we said each is gonna become aggressive investors and maybe start doing some m and a and they have in various companies. >>And on this chart that we produced last year, we studied some of the companies that were targets and we've added some recent investments of both Snowflake and Databricks. As you can see, they've both, for example, invested in elation snowflake's, put money into Lacework, the Secur security firm, ThoughtSpot, which is trying to democratize data with ai. Collibra is a governance platform and you can see Databricks investments in data transformation with D B T labs, Matillion doing simplified business intelligence hunters. So that's, you know, they're security investment and so forth. So other than our thought that we'd see Databricks I p o last year, this prediction been pretty spot on. So we'll give ourselves an A on that one. Now observability has been a hot topic and we've been covering it for a while with our friends at E T R, particularly Eric Bradley. Our number nine prediction last year was basically that if you're not cloud native and observability, you are gonna be in big trouble. >>So everything guys gotta go cloud native. And that's clearly been the case. Splunk, the big player in the space has been transitioning to the cloud, hasn't always been pretty, as we reported, Datadog real momentum, the elk stack, that's open source model. You got new entrants that we've cited before, like observe, honeycomb, chaos search and others that we've, we've reported on, they're all born in the cloud. So we're gonna take another a on this one, admittedly, yeah, it's a re reasonably easy call, but you gotta have a few of those in the mix. Okay, our last prediction, our number 10 was around events. Something the cube knows a little bit about. We said that a new category of events would emerge as hybrid and that for the most part is happened. So that's gonna be the mainstay is what we said. That pure play virtual events are gonna give way to hi hybrid. >>And the narrative is that virtual only events are, you know, they're good for quick hits, but lousy replacements for in-person events. And you know that said, organizations of all shapes and sizes, they learn how to create better virtual content and support remote audiences during the pandemic. So when we set at pure play is gonna give way to hybrid, we said we, we i we implied or specific or specified that the physical event that v i p experience is going defined. That overall experience and those v i p events would create a little fomo, fear of, of missing out in a virtual component would overlay that serves an audience 10 x the size of the physical. We saw that really two really good examples. Red Hat Summit in Boston, small event, couple thousand people served tens of thousands, you know, online. Second was Google Cloud next v i p event in, in New York City. >>Everything else was, was, was, was virtual. You know, even examples of our prediction of metaverse like immersion have popped up and, and and, and you know, other companies are doing roadshow as we predicted like a lot of companies are doing it. You're seeing that as a major trend where organizations are going with their sales teams out into the regions and doing a little belly to belly action as opposed to the big giant event. That's a definitely a, a trend that we're seeing. So in reviewing this prediction, the grade we gave ourselves is, you know, maybe a bit unfair, it should be, you could argue for a higher grade, but the, but the organization still haven't figured it out. They have hybrid experiences but they generally do a really poor job of leveraging the afterglow and of event of an event. It still tends to be one and done, let's move on to the next event or the next city. >>Let the sales team pick up the pieces if they were paying attention. So because of that, we're only taking a B plus on this one. Okay, so that's the review of last year's predictions. You know, overall if you average out our grade on the 10 predictions that come out to a b plus, I dunno why we can't seem to get that elusive a, but we're gonna keep trying our friends at E T R and we are starting to look at the data for 2023 from the surveys and all the work that we've done on the cube and our, our analysis and we're gonna put together our predictions. We've had literally hundreds of inbounds from PR pros pitching us. We've got this huge thick folder that we've started to review with our yellow highlighter. And our plan is to review it this month, take a look at all the data, get some ideas from the inbounds and then the e t R of January surveys in the field. >>It's probably got a little over a thousand responses right now. You know, they'll get up to, you know, 1400 or so. And once we've digested all that, we're gonna go back and publish our predictions for 2023 sometime in January. So stay tuned for that. All right, we're gonna leave it there for today. You wanna thank Alex Myerson who's on production and he manages the podcast, Ken Schiffman as well out of our, our Boston studio. I gotta really heartfelt thank you to Kristen Martin and Cheryl Knight and their team. They helped get the word out on social and in our newsletters. Rob Ho is our editor in chief over at Silicon Angle who does some great editing for us. Thank you all. Remember all these podcasts are available or all these episodes are available is podcasts. Wherever you listen, just all you do Search Breaking analysis podcast, really getting some great traction there. Appreciate you guys subscribing. I published each week on wikibon.com, silicon angle.com or you can email me directly at david dot valante silicon angle.com or dm me Dante, or you can comment on my LinkedIn post. And please check out ETR AI for the very best survey data in the enterprise tech business. Some awesome stuff in there. This is Dante for the Cube Insights powered by etr. Thanks for watching and we'll see you next time on breaking analysis.

Published Date : Dec 18 2022

SUMMARY :

From the Cube Studios in Palo Alto in Boston, bringing you data-driven insights from self grading system, but look, we're gonna give you the data and you can draw your own conclusions and tell you what, We kind of nailed the momentum in the energy but not the i p O that we had predicted Aqua Securities focus on And then, you know, I lumia holding its own, you So the focus on endpoint security that was a winner in 2022 is CrowdStrike led that charge put some meat in the bone, so to speak, and and allow us than you to say, okay, We said at the time, you can see this on the left hand side of this chart, the PC laptop demand would remain Kind of like an O K R and you know, we strive to provide data We thought they'd exit the year, you know, closer to, you know, 25 billion a quarter and we don't think they're we think, yeah, you might think it's a little bit harsh, we could argue for a B minus to the professor, Chris Miller of the register put out a Supercloud block diagram, something else that So you know, sorry you can hate the term, but very clearly the evidence is gathering for the super cloud But it's largely confined and narrow data problems with limited scope as you can see here with some of the announcements that Amazon made at the recent, you know, reinvent, particularly trying to the company so that, you know, CNN can work at their own pace. So it's often the case that data mesh is in the eyes of the implementer. but these are two companies that initially, you know, looked like they were shaping up as partners and they, So that's, you know, they're security investment and so forth. So that's gonna be the mainstay is what we And the narrative is that virtual only events are, you know, they're good for quick hits, the grade we gave ourselves is, you know, maybe a bit unfair, it should be, you could argue for a higher grade, You know, overall if you average out our grade on the 10 predictions that come out to a b plus, You know, they'll get up to, you know,

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Jenn Saavedra, Dell Technology Summit


 

>>Okay, we're back with Jen Vera, who's the Chief Human Resource Officer of Dell, and we're gonna discuss people, culture and hybrid work and leadership in the post isolation economy. Jen, the conversations that we had at Dell Tech World this past May around the new work environment were some of the most interesting and engaging that I had personally. So I'm really eager to, to get the update. It's great to see you again. Thanks for coming on the cube. >>Thanks for having me, Dave. There's been a lot of change, just a short amount of time, so I'm excited to, to share some of our learnings with >>You. I, I mean, I'll bet there has, I mean, post pandemic companies, they're trying, everybody's trying to figure out the return to work and, and what it looks like. You know, last May there was really a theme of flexibility, but depending, we talked about, well, millennial or not young old, and it's just really was mixed, but, so how have you approached the topic? What, what are your policies? What's changed since we last talked? You know, what's working, you know, what's still being worked? What would you recommend to other companies to over to you? >>Yeah. Well, you know, this isn't a topic that's necessarily new to Dell technology. So we've been doing hybrid before. Hybrid was a thing, so for over a decade we've been doing what we called connected workplace. So we have kind of a, a history and we have some great learnings from that. Although things did change for the entire world. You know, March of 2020, we went from kind of this hybrid to everybody being remote for a while. But what we wanted to do is, we're such a data driven company. There's so many headlines out there, you know, about all these things that people think could happen will happen, but there wasn't a lot of data behind it. So we took a step back and we asked our team members, How do you think we're doing? And we asked very kind of strong language, because we've been doing this for a while. >>We asked them, Do you think we're leading in the world of hybrid? And 86% of our team members said that were, which is great, but we always know there's nuance right behind that macro level. So we, we asked them a lot of different questions and we just went on this kind of myth busting journey and we decided to test some of those things. We're hearing about Culture Willow Road or new team members will have trouble being connected or millennials will be different. And we really just collected a lot of data, asked our team members what their experiences. And what we have found is really, you don't have to be together in the office all the time to have a strong culture, a sense of connection, to be productive and to have a really healthy business. >>Well, I like that you were data driven around it with the data business here. So, but, but there is a lot of debate around your culture and how it suffers in a hybrid environment and how remote workers won't get, you know, promoted. And so I'm curious, you know, and I've, and I've seen some like-minded companies like Dell say, Hey, we want you guys to work the way you wanna work. But then they've, I've seen them adjust and say, Well, yeah, but we also want you to know in the office, be so we can collaborate a little bit more. So what are you seeing at Dell and, and, and how do you maintain that cultural advantage that you're alluding to in this kind of strange, new ever changing world? >>Yeah. Well, I think, look, one approach doesn't fit all. So I don't think that the approach that works for Dell Technologies is necessarily the approach that works for every company. It works with our strategy and culture. It is really important that we listen to our team members and that we support them through this journey. You know, they tell us time and time again, one of the most special things about our culture is that we provide flexibility and choice. So we're not a mandate culture. We really want to make sure that our team members know that we want them to be their best and do their best. And not every individual role has the same requirements. Not every individual person has the same needs. And so we really wanna meet them where they are so that they can be productive. They feel connected to the team and to the company and engaged and inspired. >>So, you know, for, for us, it really does make sense to go forward with this. And so we haven't, we haven't taken a step back. We've been doing hybrid, We'll continue to do hybrid, but just like if you, you know, we talk about not being a mandate. I think the companies that say nobody will come in or you have to come in three days a week, all of that feels more limiting. And so what we really say is, work out with your team, work out with your role work, workout with your leader, what really makes the most sense to drive things forward. >>I, >>You were, were talking, that's >>What we, you were talking before about myths and you know, the, I wanna talk about team member performance cuz there's a lot of people believe that if, if you're not in the office, you have disadvantages, People in the office have the advantage cuz they get FaceTime. Is is that a myth? You know, is there some truth to that? What, what do you think about that? >>Well, for us, you know, we look, again, we just looked at the data. So we said we don't wanna create a have and have not culture that you're talking about. We really wanna have an inclusive culture. We wanna be outcome driven, we're meritocracy. But we went and we looked at the data. So pre pandemic, we looked at things like performance. We looked at rewards and recognition, we looked at attrition rates, we looked at sentiment, Do you feel like your leader is inspiring? And we found no meaningful differences in any of that or in engagement between those who worked fully remote, fully in the office or some combination between. So our data would bust that myth and say, it doesn't, you don't have to be in an office and be seen to get ahead. We have equitable opportunity. Now, having said that, you always have to be watching that data. And that's something that we'll continue to do and make sure that we are creating equal opportunity regardless of where >>You work. And it's personal too, I think, I think some people can be really productive at home. I happen to be one that I'm way more productive in the office cause the dogs aren't barking. I have less distractions. And so, yeah, I think we think, and I think the takeaway that in just in talking to, to, to you Jen and, and folks at Dell is, you know, whatever works for you, we're we're gonna, we're gonna support. So I, I wanted to switch gears a little bit and talk about leadership and, and very specifically empathic leadership has been said to be, have a big impact on attracting talent, retaining talent, but, but it's hard to have empathy sometimes. And I know I saw some stats in a recent Dell study. It was like two thirds the people felt like their organization underestimates the people requirements. And I, I ask myself, I'm like, Hmm, what am I missing? You know, with our folks. So especially as it relates to, to transformation programs. So how can human resource practitioners support business leaders generally, specifically as it relates to leading with empathy? >>I think empathy's always been important. You have to develop trust. You can have the best strategy in the world, right? But if you don't feel like your leader understands who you are, appreciates the the value that you bring to the company, then you're not gonna get very far. So I think empathetic leadership has always been part of the foundation of a trusting, strong relationship between a leader and a team member. But if I think we look back on the last two years, and I imagine it'll be even more so as we go forward, empathetic leadership will be even more important. There's so much going on in the world, politically, socially, economically, that taking that time to say you want your team members to see you as credible, that you and confident that you can take us forward, but also that, you know, and understand me as a human being. >>And that to me is really what it's about. And I think with regard to transformation that you brought up, I think one of the things we forget about as leaders, we've probably been thinking about a decision or a transformation for months or weeks and we're ready to go execute, We're ready to go operationalize that thing. And so sometimes when we get to that point, because we've been talking about it for so long, we sent out the email, we have the all hands and we just say we're ready to go. But our team members haven't always been on that journey for those months that we have. And so I think that empathetic moment to say, Okay, not everybody is on this change curve where I am. Let's take a pause, let me put myself in their shoes and really think about how we bring everybody along. Culture. >>You know, Jen, in the spirit of myth busting, I mean I'm one of those people who felt like that a business is gonna have a hard time, harder time fostering this culture of collaboration and innovation in post isolation economy as they, they could pre covid. But you know, I notice there's, there's an announcement today that came across my desk, I think it's from Newsweek. Yes. And, and it's the list of top hundred companies recognized for employee motivation satisfaction. And it was really interesting because you, you always see, oh, we're the top 10 or the top hundred, But this says as a survey of 1.4 million employees from companies ranging from 50 to 10,000 employees. And it recognizes the companies that put respect, caring, and appreciation for their employees at the center of their business model and doing so have earned the loyalty and respect of the people who work for them. >>Number one of the lists is Dell sap. So congratulations. SAP was number two. I mean, there really isn't any other tech company on there, certainly no large tech companies on there. So I always see these lists, they go, Yeah, okay, that's cool. Top a hundred, whatever. But top one in, in, in an industry where there's only two in the top is, is pretty impressive. And how does that relate to fostering my earlier skepticism of a culture of collaboration? So first of all, congratulations, you know, how'd you do it and how are you succeeding in, in this new world? >>Well thanks. It does feel great to be number one, but you know, it doesn't happen by accident. And I think while most companies have a, a culture and a spouse values, we have ours called the culture code. But it's really been very important to us that it's not just a poster on the wall or or words on paper. And so we embed our culture code into all of our HR practices, that whole ecosystem from recognition rewards to performance evaluation, to interviewee to development. We build it into everything. So it really reflects who we are and you experience it every day. And then to make sure that we're not, you know, fooling ourselves, we ask all of our employees, do you feel like the behaviors you see and the experience you have every day reflects the culture code? And 94% of our team members say that, in fact it does. So I think that that's really been kind of the secret to our success. If you, if you listen to Michael Dell, he'll always say, you know, the most special thing about Dell is our culture and our people. And that comes through being very thoughtful and deliberate to preserve and protect and continue to focus on our culture. >>Don't you think too that repetition and, well first of all, belief in that cultural philosophy is, is important and then kind of repeating, like you said, Yeah, it's not just a poster on the wall, but I remember like, you know, when we're kids, your parents tell you, okay, power a positive thinking, do want to others as others, you know, you have others do it to you. Don't make the see you're gonna do some dumb things but don't do the same dumb things twice and you sort of fluff it up. But then as you mature you say, Wow, actually those were, >>That you might have had a >>Were instilled in me and now I'm bringing them forward and you know, paying it forward. But, but so it, my, I guess my, my point is, and it's kind of a point observation, but I'll turn it into a question, is isn't isn't consistency and belief in your values really, really important? >>I couldn't agree with you more, right? I think that's one of those things that we talk about it all the time and as an HR professional, you know, it's not the HR people just talking about our culture, it's our business leaders, it's our ceo, it's our CEOs, it's our partners. We share our culture code with our partners and our vendors and our suppliers and, and everybody, this is important. We say when you interact with anybody at Dell Technologies, you should expect that this is the experience that you're gonna get. And so it is something that we talk about that we embed in, into everything that we do. And I think it's, it's really important that you don't just think it's a one and done cuz that's not how things really, really work >>Well. It's a culture of respect. You know, high performance, high expectations, accountability, having followed the company and worked with the company for many, many years, you always respect the dignity of your partners and your people. So really appreciate your time Jen. Again, congratulations on being number one. >>Thank you so much. >>You're very welcome. Okay. You've been watching a special presentation of the Cube inside Dell Technology Summit 2022. Remember, these episodes are all available on demand@thecube.net and you can check out silicon angle.com for all the news and analysis. And don't forget to check out wikibon.com each week for a new episode of breaking analysis. This is Dave Ante, thanks for watching and we'll see you next time.

Published Date : Oct 13 2022

SUMMARY :

It's great to see you again. so I'm excited to, to share some of our learnings with You know, what's working, you know, what's still being worked? you know, about all these things that people think could happen will happen, And what we have found is really, you don't have to be together in the office And so I'm curious, you know, And so we really wanna meet them where they are so that they can be productive. And so we haven't, we haven't taken a step back. What, what do you think about that? and recognition, we looked at attrition rates, we looked at sentiment, Do you feel like your leader is to, to you Jen and, and folks at Dell is, you know, whatever works for you, socially, economically, that taking that time to say you want your team members to And I think with regard to transformation that you But you know, So first of all, congratulations, you know, how'd you do it and how are you succeeding And then to make sure that we're not, you know, fooling ourselves, we ask all of our employees, it's not just a poster on the wall, but I remember like, you know, when we're kids, your parents tell you, okay, Were instilled in me and now I'm bringing them forward and you know, paying it forward. the time and as an HR professional, you know, it's not the HR people just talking accountability, having followed the company and worked with the company for many, many years, you always respect and we'll see you next time.

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Sam Grocott, Dell Technology Summit


 

>>Hello everyone, This is Dave Lanta and you're watching The Cube's coverage of the Dell Technology Summit 2022 with exclusive behind the scenes interviews featuring Dell executive perspectives. And right now we're gonna explore Apex, which is Dell's as a service offering Dell's multi-cloud and edge strategies and the momentum around those. And we have news around Project Frontier, which is Dell's vision for its edge platform. And there's so much happening here. And don't forget, it's Cyber Security Awareness Month. Sam Groot is here. He's the senior vice president of marketing at Dell Technologies. Sam, always great to see you. How you doing? >>Always great to be here, Dave. >>All right, let's look at cloud. Everybody's talking about cloud Apex, multi-cloud. What's the update? How's it going? Where's the innovation and focal points of the strategy? >>Yeah, yeah. Look, Dave, if you think back over the course of this year, you've really heard us pivot as a company and discussing more and more about how multi-cloud is becoming a reality for our customers today. And when we listen and talk with our customers, they really describe multi-cloud challenges and a few key threads. One, the complexity is growing very, very quickly. Two, they're having a harder time controlling how their users are accessing the various different clouds. And then of course, finally the cloud costs are growing unchecked as well. So we, we like to describe this phenomenon as multi-cloud by design, where essentially organizations are waking up and seeing cloud sprawl around their organization every day. And this is creating more and more of those challenges. So of course at Dell we've got a strong point of view that you don't need to build multi-cloud by by default, rather it's multi-cloud by design, where you're very intentional in how you do multi-cloud. >>And how we deliver multi-cloud by design is through Apex. Apex is our modern cloud and our modern consumption experience. So when you think about the innovation as well, they've like, we've been on a pretty quick track record here in that, you know, the beginning of this year we introduced brand new Apex backup services that provides that SAS based backup service. We've introduced or announced Project Alpine, which is bringing our storage software, intellectual property from on-prem and putting it and running it natively in the public cloud. We've also introduced new Apex cyber recovery services that is simplifying how customers protect against cyber attacks. They can run an Amazon Azure, aw, I'm sorry, Amazon, aws, Azure or Google. And then, you know, we are really focused on this multi-cloud ecosystem. We announce key partnerships with SaaS providers such as Snowflake, where you can now access our information or our data from on-prem through the Snow Snowflake cloud. >>Or if needed, we can actually move the data to the Snowflake cloud if required. So we're continuing to build out that ecosystem SA providers. And then finally I would say, you know, we made a big strategic announcement just recently with Red Hat, where we're not only delivering new Apex container services, but we announce a strategic partnership to build jointly engineered solutions to address hybrid and multi-cloud solutions going forward. You know, VMware is gonna always continue to be a key partner of ours at the la at the recent VMware explorer, we announced new Tansu integration. So, So Dave, I, I think in a nutshell, we've been innovating at a very, very fast pace. We think there is a better way to do multi-cloud and that's multi-cloud by design. >>Yeah, we heard that at Dell Technologies world. First time I had heard that multi-cloud by design versus sort of default, which is great Alpine, which is sort of our, what we called super cloud in the making. And then of course the ecosystem is critical for any cloud company. VMware, of course, you know, top partner, but the Snowflake announcement was very interesting Red Hat. So seeing that expand, now let's go out to the edge. How's it going with the edge expansion? There's gotta be new. Speaking of ecosystem, the edge is like a whole different, you know, OT type That's right. Ecosystem's, telcos, what and what's this new frontier platform all about? >>Yeah, yeah. So we've talked a lot about clouds and multi clouds. We've talked about private and hybrid clouds, we've talked about public clouds, clouds and cos, telcos, et cetera. There's really been one key piece of our multi-cloud and technology strategy that we haven't spent a lot of time on. And that's the edge. And we do see that as that next frontier for our customers to really gain that competitive advantage that is created from their data and get closer to the point of creation where the data lives. And that's at the edge. We see the edge infrastructure space growing very, very quickly. We see upwards of 300% year of year growth in terms of amount of data being created at the edge. That's almost 3000 exabytes of data by 2026. So just incredible growth. And the edge is not really new for Dell. We've been at it for over 20 years of delivering edge solutions. >>81% of the Fortune 100 companies in the US use Dell solutions today at the Edge. And we are the number one OEM provider of Edge solutions with over 44,000 customers across over 40 industries and things like manufacturing, retail, edge healthcare, and more. So Dave, while we've been at it for a long time, we have such a, a deep understanding of how our customers are using Edge solutions. Say the bottom line is the game has gotta change. With that growth that we talked about, the new use cases that are emerging, we've got to un unlock this new frontier for customers to take advantage of the edge. And that's why we are announcing and revealing Project Frontier. And Project Frontier in its most simplest form, is a software platform that's gonna help customers and organizations really radically simplify their edge deployments by automating their edge operations. You know, with Project Frontier organizations are really gonna be able to manage, OP, and operate their edge infrastructure and application securely, efficiently and at scale. >>Okay, so it is, first of all, I like the name. It is software, it's a software architecture. So presumably a lot of API capabilities. That's right. Integration's. Is there hardware involved? >>Yeah, so of course you'll run it on Dell infrastructure. We'll be able to do both infrastructure, orchestration, orchestration through the platform, but as well as application orchestration. And you know, really there's, there's a handful of key drivers that have been really pushing our customers to take on and look at building a better way to do the edge with Project Frontier. And I think I would just highlight a handful of 'em. You know, freedom of choice. We definitely see this as an open ecosystem out there, even more so at the Edge than any other part of the IT stack. You know, being able to provide that freedom of choice for software applications or IOT frameworks, operational technology or OT for any of their edge use cases, that's really, really important. Another key area that we're helping to solve with Project Frontier is, you know, being able to expect zero trust security across all their edge applications from design to deployment, you know, and of course backed by an end and secure supply chain is really, really important to customers. >>And then getting that greater efficiency and reliability of operations with the centralized management through Project Frontier and Zero Touch deployments. You know, one of the biggest challenges, especially when you get out to the far, far reach of the frontier is really IT resources and being able to have that IT expertise. And we built in an enormous amount of automation helps streamline the edge deployments where you might be deploying a single edge solution, which is highly unlikely or hundreds or thousands, which is becoming more and more likely. So Dave, we do think Project Frontier is the right edge platform for customers to build their edge applications on now and certain, excuse me, certainly, and into the future. >>Yeah. Sam, no truck rolls. I like it. And you, you mentioned, you mentioned Zero trust, so we have Mother's Day, you, we have Father's Day. The kids always ask When's Kids' day? And we, of course we say every day is kids' day and every day should be cyber security awareness day. So, but we have cyber security awareness month. What does it mean for Dell? What are you hearing from customers and, and how are you responding? >>Yeah, yeah. No, there isn't a more prevalent top of mind conversation, whether it's the boardroom or the IT departments or every company is really have been forced to reckon with the cyber security and ransom secure issues out there. You know, every decision in IT department makes impacts your security profile. Those decisions can certainly, positively, hopefully impact it, but also can negatively impact it as well. So data security is, is really not a new area of focus for Dell. It's been an area that we've been focused on for a long time, but there are really three core elements to cybersecurity and data security as we go forward. The first is really setting the foundation of trust is really, really important across any IT system. And having the right supply chain in the right partner to partner with to deliver that is kind of the foundation in step one. >>Second, you need to of course go with technology that is trustworthy. It doesn't mean you are putting it together correctly. It means that you're essentially assembling the right piece parts together. That, that coexist together in the right way. You know, to truly change that landscape of the attackers out there that are gonna potentially create risk for your environment. We are definitely pushing and helping to embrace the zero trust principles and architectures that are out there. So finally, while when you think about security, it certainly is not absolute all correct. Security architectures assume that, you know, there are going to be challenges, there are going to be pain points, but you gotta be able to plan for recovery. And I think that's the holistic approach that we're taking with Dell. >>Well, and I think too, it's obviously security is a complicated situation now with cloud, you've got, you know, shared responsibility models, you've got that multi-cloud, you've got that across clouds, you're asking developers to do more. So I think the, the key takeaway is as a security pro, I'm looking for my technology partner through their r and d and their, you mentioned supply chain processes to take that off my plate so I can go plug holes elsewhere. Okay. Sam, put a bow on Dell Technology Summit for us and give us your closing thoughts. >>Yeah, look, I I think we're at a transformative point in it. You know, customers are moving more and more quickly to multi-cloud environments. They're looking to consume it in different ways, such as as a service, a lot of customers edge is new and an untapped opportunity for them to get closer to their customers and to their data. And of course there's more and more cyber threats out there every day. You know, our customers when we talk with them, they really want simple, consistent infrastructure options that are built on an open ecosystem that allows them to accomplish their goals quickly and successfully. And look, I think at Dell we've got the right strategy, we've got the right portfolio. We are the trusted partner of choice to help them lead, lead their, their future transformations into the future. So, Dave, look, I think it's, it's absolutely one of the most exciting times in it and I can't wait to see where it goes from here. >>Sam, always fun catching up with you. Appreciate your time. >>Thanks Dave. >>All right. A Dell Tech world in Vegas this past year, one of the most interesting conversations I personally had was around hybrid work and the future of work and the protocols associated with that and the mindset of, you know, the younger generation. And that conversation was, was with Jen Savira and we're gonna speak to Jen about this and other people and cult culture topics. Keep it right there. You're watching the Cube's exclusive coverage of Dell Technology Summit 2022.

Published Date : Oct 13 2022

SUMMARY :

And we have news around Project Where's the innovation and focal points of the strategy? And when we listen and talk with our customers, they really describe multi-cloud challenges And how we deliver multi-cloud by design is through Apex. You know, VMware is gonna always continue to be a key partner of ours at the la Speaking of ecosystem, the edge is like a whole different, you know, And that's the edge. And we are the number one OEM provider of Edge solutions with over 44,000 Okay, so it is, first of all, I like the name. And you know, really there's, there's a handful of key drivers that have been really pushing our customers the edge deployments where you might be deploying a single edge And we, of course we say every day is kids' day and every day should be cyber security awareness day. And having the right supply chain in the right partner to And I think that's the holistic approach that we're taking with Dell. r and d and their, you mentioned supply chain processes to take that off And look, I think at Dell we've got the right strategy, we've got the right portfolio. Sam, always fun catching up with you. that and the mindset of, you know, the younger generation.

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Jeff Boudreau, Dell Technology Summit


 

>>Welcome back to the Cube's exclusive coverage of the Dell Technology Summit. I'm Dave Ante. We're going inside with Dell Execs to extract the signal from the noise. And right now we're gonna dig into customer requirements in a data intensive world and how cross cloud complexities get resolved from a product development perspective and how the ecosystem fits in to that mosaic to close the gaps and accelerate innovation. And with me now as friend of the cube, Jeff Boudreau, he's the president of the Infrastructure Solutions Group, ISG at Dell Technologies. Jeff, always good to see you. Welcome. >>You too. Thank you for having me. It's great to see you. And thanks for having me back on the cube. I'm thrilled to be here. Yeah, >>It's our pleasure. Okay, so let's talk about what you're observing from customers today. You know, we talk all the time about operating in a data driven multi-cloud world, blah, blah, blah, blah. But what does that all mean to you when you have to translate that noise into products that solve specific customer problems, Jeff? >>Sure. Hey, great question. And everything always starts with our customers. They're our motivation, They're top of mind, everything we do. My leadership team and I spend a lot of time with our customers. We're listening, we're learning, we're really understanding their pain points, and we want to get their feedback in regards to our solutions, both turn and future offerings, really ensure that we're aligned to meeting their business objectives. I would say from these conversations, I'd say customers are telling us several things. First, it's all about data. So no surprise going back to your opening. And second, it's about the multi-cloud world. And I'd say the big thing coming from all of this is that both of those are driving a ton of complexity for our customers. And I'll unpack that just a bit, which is first the data. As we all know, data is growing at unprecedented rates with more than 90% of the world's data being produced in the last two years alone. >>And you can just think of that in its everywhere, right? And so as it is, the IT world shifts towards distributed compute to support that data growth and that data gravity to really extract more value from that data in real time environments become inherently more and more hybrid and more and more multi-cloud. Which leads me to the second key point that I've been hearing from our customers, which it's a multi-cloud world, not new news. Customers by default have multiple clouds running across multiple locations. That's OnPrem and off, it's running at the edge and it's serving a variety of different needs. Unfortunately, for most of our CU customers, multicloud actually added to their complexity. As we've discussed, it's been a lot more of multi-cloud by default versus multicloud by design. If you really think about our customers, I mean, I, I, I'm talking to 'EM all the time. >>You think about the data complexity, that's the growth and the gravity. You think about their infrastructure complexity shifting from central to decentralized it, you think about multi-cloud complexity. So you have these walled gardens, if you will. So you have multiple vendors and you have these multiple contracts that all creates operational complexity for their teams around their processes of their tools. And then you think about the security complexity that that drives with the, just the increased tax service and the list goes on. So what are we seeing for our customers? They, what they really want from, also what they're asking us for is simplicity, not complexity. The mediacy, not latency. They're asking for open and align versus I'd say siloed and closed. And they're looking for a lot more agility and not rigidity in what we do. So they really wanna simplify everything. They're looking for a simpler IT in a more agile it, and they want more control of their data, right? >>And so, and they want to extract more of the value to enrich their business or their customer engagements, which all sounds pretty obvious and we've probably all heard it a bunch, but it's really hard to achieve. And that's where I believe, and we believe as Dell, that we, it creates a big opportunity for us to really help our customers as that great simplifier of it. We're already doing this today. Just a couple quick examples. First is Salesforce. We've supported recently, we've supported their global expansion with a multi-cloud solution to help them drive their business growth. Our solution delivered a reliable and consistent IT experience will go back to that complexity. And it was across a very distributed environment, including more than 60 data centers, 230 countries in hundreds of thousands of customers. It really provided Salesforce with the flexibility of placing workloads and data in an environment based on the right service level. >>Objective things like cost complexity or even security compliance considerations. The second customer A is a big new knowing little Patriot fan. And Dan, Dave, I know you are as well. Oh yeah, this one's near, near and data to my heart, it's the craft group. We just created a platform to span all their businesses that created more, I'd say data driven, immersive, secure experience, which is allowing them to capture data at the edge and use it for real time insights for things like cyber resiliency, but also like safety of the facilities. And as being a PA patron fan like I am, did they truly are meeting us where we are in our seats on their mobile devices and also in the parking lot. So just keep that in mind next time you're there. The bottom line, everything we're doing is really to make it simpler for our customers and to help them get the most of their data. I'd say we're gonna do this, is it through a multi-cloud by design approach, which we've talked a lot about with you and and others at Dell Tech world earlier this >>Year, right? And we had Salesforce on, actually at Dell Tech Group. The craft group is interesting because, you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet and, and, but then the experience is so much better if you can actually, you know, deal with that edge. So I wanna talk about complexity though. You got data, you got, you know, the, the edge, you got multiple clouds, you got a different operating model across security model, different. So a lot of times in this industry we solve complexity with more complexity and it's like a bandaid. So I wanna, I wanna talk to, to how you're innovating around simplicity in ISG to address this complexity and what this means for Dell's long term strategy. >>Sure, I'd love to. So first I, I'd like to state the obvious, which are our investments in our innovations really focused on advancing, you know, our, our our customers needs, right? So we are really, our investments are gonna be targeted. We, we believe customers can have the most value. And some of that's gonna be around how we create strategic partnerships as well. Connecting to what we just spoke about. Much of the complexity of customers have or experiencing is the orchestration and management of all the data in all these different places. And customers, you know, they must be able to quickly deploy and operate across cloud environments. They need to increase their developer productivity, really enabling those developers that do what they do best, which is creating more value for their customers than for their businesses. Our innovation efforts are really focused on addressing this by delivering an open and modern IT architecture that allows customers to run and manage any workload in any cloud anywhere. >>Data lives we're focused on, also focused on consumption based solutions, which allow for a greater degree of simplicity and flexibility, which they're really asking for as well. The foundation for this is our software defined common storage layer. That common storage layer, You can think about this, Dave, as our ias if you will. It underpins our data access in mobility across all data types of locations. So you can think private, public, telecom, colo, edge, and it's delivered in a secure, holistic, and consistent cloud experience through Apex. We are making a ton of progress to let you, just to be, just to be clear, we made headway in things like Project Alpine, which you're very well aware of. This is our storage as a service. We announced us back in in January, which brings our unique software IP from our flagship storage platform to all the major public clouds. >>Really delivering the best of both worlds, allowing our customers to take advantage of Dell's enterprise class data services and storage software, such as performance at scale, resiliency, efficiency and security. But in addition to that, we're leveraging the breadth of the public cloud services, right? They're on demand scaling capabilities and access to analytical services. So in addition, we're really, we're, we're on our way to win at the edge as well with Project Frontier, which reduces complexity at the edge by creating an open and secure software platform to help our customers simplify their edge operations, optimize their edge environments and investments, secure that edge environment as well. I believe you're gonna be discussing Project Frontier here with Sam Broco in the very near future. So I won't give up more, too many more details there. And lastly, we're also scaling Apex, which, you know, well shifting from our vision, really shifting from vision to reality and introducing several new Apex service offerings, which are coming to market over the next month or so. And the intent is really supporting our customers on there as a service transitions by modernize the con consumption experience and providing that flexible as a service model. Ultimately, we're trying to help our customers achieve that multi-cloud by design to really simplify it in a, unlock the power of their data. >>So some good examples there. I I like to talk about the super Cloud as you, you know, you're building on top of the, you know, hyperscale infrastructure and you got Apex is your cloud, the common storage layer, you call it your ISAs. And that's, that's a ingredient in what we call the super cloud out to the edge. You have to have a common platform there and one of the hallmarks of a cloud company. And as you become a cloud company, everybody's a cloud company ecosystem becomes really, really important in terms of product development and, and innovation. Matt Baker always loves to stress it's not a zero sum game. And, and I think Super Cloud recognizes that, that there's value to be built on top of other clouds and, and, and of course on top of your infrastructure so that your ecosystem can add value. So what role does the ecosystem play there? >>For me, it's, it's pretty clear. It's, it's, it's critical. I can't say that enough above the having an open ecosystem. Think about everything we just discussed, and I agree with your super cloud analogy. I agree with what Matt Baker had said to you, I would assert no one company can actually address all the pain points and all the issues and challenges that customers are having on their own, not one. I think customers really want and deserve an open technology ecosystem, one that works together. So not these close stacks that discourage this interoperability or stifles innovation and productivity of our, of each of our teams. We Dell, I guess, have a long history of supporting open ecosystems that really put customers first. And to be clear, we're gonna be at the center of the multi-cloud ecosystem and we're working with partners today to make that a reality. >>I mean, just think of what we're doing with VMware. We continue to build on our first investment alliances with them in August at their VMware explorer, which I know you were at. We announced several joint engineering initiatives to really help customers more easily manage and gain value from their data in their infrastructure. For multi-cloud specifically, we strength our relationship with VMware and know with Tansu as part of that. In addition, just a few weeks ago we announced our partnership with Red Hat to simplify our multicloud deployments for managing containerized workloads. I'd say, and using your analogy, I could think of that as our multicloud platform. So that's kind of our PAs layer, if you will. And as you're aware, we have a very longstanding and strategic partnership with Microsoft and I'd say stay tuned. There's a lot more to come with them and also others in this multi-cloud space. >>Shifting a bit to some of the growth engines that my team's responsible for the edge, right? As you think about data being everywhere, we've established partnerships for the Edge as well with folks like PTC and Litmus for the manufacturing edge, but also folks like Deep North for the retail edge analytics in data management, using your Supercloud analogy data, the sa right? This is our SAS layer. We've announced that we're collaborating, partnering with folks like Snowflake and, and there's other data management companies as well to really simplify data access and accelerate those data insights. And then given customers choice of where they'd like to have their IT and their infrastructure, we've we're expanding our colo partnerships as well with folks like Equinox and, and they're allowing us to broaden our availability of Apex, providing customers the flexibility to take advantage of those as a service offerings wherever it's delivered and where they can get the most value. So those are just some you can hear from me. I think it's critical not only for, for us, I think it's critical for our customers. I think it's been critical, critical for the entire, you know, industry as a whole to really have that open technology ecosystem as we work with our customers on our multi-cloud solutions really to meet their needs. We'll continue to collaborate with whoever customers choose and you know, and who they want us to do business with. So I'd say a lot more coming in that space. >>So it's been an interesting three years for you, just, just over three years now since you've been made the president of the IS isg. And so you had to dig in and it was obviously strange time around the world, but, but you really had to look at, okay, how do we modernize the platform? How do we make it, you know, cloud first? You've mentioned the Edge, we're expanding. So what are the big takeaways? What do you want customers and our audience to understand? Just some closing thoughts and if you could summarize. >>Sure. So I'd say first, you know, we discuss, we're working in a very fast paced, ever changing market with massive amounts of data that needs to be managed. It's very complex and our customers need help with that complexity. I believe that Dell Technologies is uniquely positioned to help as their multi-cloud champion. No one else can solve the breadth and depth of the challenges like we can. And we're gonna help our customers move forward when they basically moving from a multi-cloud by default, as we've discussed before, to multicloud by design. And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as they truly realize the future of it and, and what they're trying to accomplish. >>Jeff, thanks so much. Really appreciate your time. Always a pleasure. Go pats and we'll see you on the blog. >>Thanks Dave. >>All right, you're watching Exclusive Inside Insights from Dell Technology Summit on the cube, your leader in enterprise and emerging tech coverage.

Published Date : Oct 13 2022

SUMMARY :

how the ecosystem fits in to that mosaic to close the gaps and accelerate And thanks for having me back on the cube. But what does that all mean to you when you have to translate And I'd say the big thing coming from all of this is that both of those are driving And you can just think of that in its everywhere, right? from central to decentralized it, you think about multi-cloud complexity. And so, and they want to extract more of the value to enrich their business or their customer engagements, And Dan, Dave, I know you are as well. So a lot of times in this industry we solve complexity with more complexity So first I, I'd like to state the obvious, which are our investments in So you can think private, public, So in addition, we're really, we're, we're on our way to win at the edge as well with And as you become a cloud company, I can't say that enough above the having We continue to build on our first investment alliances with I think it's been critical, critical for the entire, you around the world, but, but you really had to look at, okay, how do we modernize the platform? And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as Go pats and we'll see you All right, you're watching Exclusive Inside Insights from Dell Technology Summit on the cube,

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Tom Sweet, Dell Technology Summit


 

>>As we said in our analysis of Dell's future, the transformation of Dell into Dell emc and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell com culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending, of course the Broadcom acquisition of VMware. So where's that leave Dell and what does the future look like for this technology powerhouse? Hello and welcome to the Cube's exclusive coverage of Dell Technology Summit 2022. My name is Dave Ante and I'll be hosting the program today in conjunction with the Dell Tech Summit. We'll hear from four of Dell senior executives. Tom Sweet is the CFO of Dell. Technologies's gonna share his views of the company's position and opportunities and answer the question, why is Dell good long term investment? >>Then we'll hear from Jeff Boudreau, who's the president of Dell's ISG business unit, who's gonna talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam GrowCo is the senior vice President of marketing. He's gonna come in the program and give us the update on Apex, which is Dell's as a service offering and a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month, and we're gonna see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're gonna speak with Jen Savira, who's Dell's chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're gonna geek out all day and talk multi-cloud and edge and latency, but first, let's talk wallet. Tom Sweet cfo, and one of Dell's key business architects. Welcome back to the >>David, It's good to see you and good to be back with you. So thanks for having me. >>Yeah, you bet. So Tom, it's been a pretty incredible past 18 months. Not only the pandemic and all that craziness, but the VMware spin, you had to give up your gross margin. Pinky as kidding. And, and of course the macro environment. I'm so sick of talking about the macro, but putting that aside for a moment, what's really remarkable is that for a company at your size, you've had some success at the top line, which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >>Well, Dave, it's been an incredible, not only last 18 months, but the whole transformation journey. If you think all the way back maybe to the LBO and forward from there, but, you know, stepping into the last 18 months, it's, you know, I, I think I remember talking with you and saying, Hey, you know, the scenario planning we did at the beginning of this pandemic journey was, you know, 30 different scenarios roughly, and none of which sort of panned out the way it actually did, which was a pretty incredible growth story as we think about how we helped customers, you know, drive workforce productivity, enable their business model during the all remote work environment. That was the pandemic created. And couple that with the, you know, the, the rise then in the infrastructure spin as we got towards the tail end of the, of the pandemic coupled with, you know, the spin out of VMware, which culminated last November, as you know, as we completed that, which unlocked a pathway back to investment grade within unlocked, quite frankly, shareholder value, capital allocation frameworks. It's really been a remarkable, you know, 18, 24 months. It's, it's never dull at Dell Technologies, Let me put it that way. >>Well, well, I was impressed with you, Tom, before the leverage buyout and then what I've seen you guys navigate through is, is, is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns, but I've never seen anything quite like this with fed tightening and you're combating inflation, you got this recession looming, there's a bear market you got, but you got zero unemployment, you're rising wages, strong dollar, and it's very confusing. But it spending is, you know, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >>Yeah, look, if you think about the markets we play in Dave, and we should start there as a grounding, you know, the, the total market, the core market that we think about is roughly 700 and, you know, $50 billion or so. If you think about our core IT services capability, you couple that with some of the, the growth initiatives that we're driving and the adjacent markets that that, that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity, total addressable market. And so from, from that perspective, we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. You know, we have, we're number one share in just about every category that we plan, but yet when you look at that, you know, number one share in some of these, you know, our highest share position may be, you know, low thirties and maybe in the high end of storage you're at the upper end of thirties or 40%. >>But the opportunity there to continue to expand the core and, and continue to take share and outperform the market is truly extraordinary. So, so you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been, you know, really great performance through the pandemic as, as you highlighted, we actually had a really strong first half of the year of our fiscal year 23 with revenue up 12% operating income up 12% for the first half. You know, what we talked about as you, if you might recall in our second quarter earnings, was the fact that we were starting to see softness. We had seen it in the consumer PC space, which is not a big area of focus for us in the sense of our, our total revenue stream, But we started to see commercial PC soften and we were starting to see server demand soften a bit and storage demand was, was holding quite frankly. >>And so we gave a a framework around guidance for the rest of the year as a result of what we were seeing. You know, the macro environment as you highlight it continues to be challenging. You know, you, if you look at inflation rates and the efforts by central banks across the globe to with through interest rate rise to press down and, and constrain growth and push down inflation, you couple that with supply chain challenges that continue principle, particularly in the ISG space. And then you couple that with the Ukraine war and the energy crisis that that's created. And particularly in Europe, it's a pretty dynamic environment. And, but I'm confident, you know, I'm confident in the long term, but I do think that there is, you know, that there's navigation that we're going to have to do over the coming number of quarters, who knows quite how long, you know, to, to make sure the business is properly positioned and, you know, we've got a great portfolio and you're gonna talk to some of the team LA later on as you think your way through some of the solution capabilities we're driving what we're seeing around technology trends. >>So the opportunities there, there's some short term navigation that we're gonna need to do just to make sure that we address some of the, you know, some of the environmental things that we're seeing right >>Now. Yeah. And as a global company, of course you're converting current local currencies back to appreciated dollars. That's, that's, that's another headwind. But as you say, I mean, that's math and you're navigating it. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, but they invest in ways they that allow them to cut out, come out the other side stronger. So I wanna talk about that longer term opportunity, the relationship between the core, the the business growth. You mentioned the tam, I mean, even, even as a lower margin business, if, if you can penetrate that big of a tam, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software. And, but so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >>Yeah, look, I, I think it comes down to we are extraordinarily excited about the opportunity over the long term digital transformation continues. I I, I am on numerous customer and CIO calls every week. Customers are continuing to invest in digital transformation in infrastructure to enable their business model. Yes, maybe it's gonna slow or, or pause or maybe they're not gonna invest quite at the same rate over the next number of quarters, but over the long term the needs are there. You look at what we're doing around the, the growth opportunities that we see, not only in our core space where we continue to invest, but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our, the telecom providers across the globe open up their, what a cl previous been closed ecosystems, you know, to open architecture. You think about, you know, what we're doing around the edge and the distribution now that we're seeing of compute and storage back to the edge given data gravity and latency matters. >>And so we're pretty bullish on the opportunity in front of us, you know, yes, we will, We're continuing to invest. And you Jeff Boudreau talk about that I think later on in the program. So I'm excited about the opportunities and you look at our cash flow generation capability, you know, we are in, in, in normal times a, a cash flow generation machine and we'll continue to do so. You know, we've got a negative, you know, CCC in terms of, you know, how do we think about efficiency of working capital? And we look at our, you know, our capital allocation strategy, which has now returned, you know, somewhere in near 60% of our free cash flow back to shareholders. And so, you know, there's lots to, lots of reasons to think about why this, you know, we are a great sort of, I think, value creation opportunity in a over the long term that the long term trends are with us, and I expect them to continue to be so, >>Yeah, and you guys, you, you, you do what you say you're gonna do. I mean, I said in my, in my other piece that I did recently, I think you guys put 46 billion on the, on the, on the balance sheet in terms of debt. That's down to I think 16 billion in the core, which that's quite remarking. That gives you some other opportunities. Give us your, your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play, but I'll give you an opportunity to bring us home. >>Hey, Dave. Yeah, look, I, I just think if you look at the gr the market opportunity, the size and scale of Dell and how we think about the competitive advantages that we have, we com you know, if you look at, say we're a hundred billion revenue company, which we were a year, you know, last year, that as we reported roughly 60, 65 billion of that in the client and in PC space, roughly, you know, 35 to 40 billion in the ISG or infrastructure space, those markets are gonna continue the opportunity to grow, share, grow at a premium to the market, drive, cash flow, drive, share, gain is clearly there. You couple that with, you know, what we think the opportunity is in these adjacent markets, whether it's telecom, the edge, what we're thinking around data services, data management, you know, we, and you cut, you put that together with the long term trends around, you know, data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in, in the technology space. We have the largest supply chain, our services footprint, you know, well positioned in my mind to take advantage of the opportunities as we move forward. >>Well, Tom, really appreciate you taking the time to speak with us. Good to see you again. >>Nice seeing you. Thanks Dave. >>All right. You're watching the Cube's exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell and we're excited to get his thoughts, keep it right there.

Published Date : Oct 13 2022

SUMMARY :

Dell Technologies has been one of the most remarkable stories in the history of the technology industry. He's gonna come in the program and give us the update on Apex, which is Dell's as a service offering and David, It's good to see you and good to be back with you. all that craziness, but the VMware spin, you had to give up your gross margin. stepping into the last 18 months, it's, you know, I, I think I remember talking with you and But it spending is, you know, it's somewhat softer, but it's still not bad. grounding, you know, the, the total market, the core market that we think about is roughly It's been, you know, really great performance through the pandemic as, You know, the macro environment as you highlight it continues to be challenging. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, You think about, you know, what we're doing around the edge and the distribution you know, our capital allocation strategy, which has now returned, you know, somewhere in near Yeah, and you guys, you, you, you do what you say you're gonna do. the edge, what we're thinking around data services, data management, you know, Well, Tom, really appreciate you taking the time to speak with us. Nice seeing you. He's responsible for all the important enterprise business at Dell and we're excited to get his thoughts,

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Dell Technology Summit


 

>>As we said in our analysis of Dell's future, the transformation of Dell into Dell emc and now Dell Technologies has been one of the most remarkable stories in the history of the technology industry. After years of successfully integrated EMC and becoming VMware's number one distribution channel, the metamorphosis of Dell com culminated in the spin out of VMware from Dell and a massive wealth creation milestone pending, of course the Broadcom acquisition of VMware. So where's that leave Dell and what does the future look like for this technology powerhouse? Hello and welcome to the Cube's exclusive coverage of Dell Technology Summit 2022. My name is Dave Ante and I'll be hosting the program today In conjunction with the Dell Tech Summit. We'll hear from four of Dell's senior executives. Tom Sweet is the CFO of Dell Technologies. He's gonna share his views of the company's position and opportunities and answer the question, why is Dell good long term investment? >>Then we'll hear from Jeff Boudreau was the president of Dell's ISG business unit. He's gonna talk about the product angle and specifically how Dell is thinking about solving the multi-cloud challenge. And then Sam Grow Cot is the senior vice president of marketing's gonna come in the program and give us the update on Apex, which is Dell's as a service offering and a new edge platform called Project Frontier. By the way, it's also Cybersecurity Awareness Month, and we're gonna see if Sam has any stories there. And finally, for a company that's nearly 40 years old, Dell has some pretty forward thinking philosophies when it comes to its culture and workforce. And we're gonna speak with Jen Savira, who's Dell's chief Human Resource officer about hybrid work and how Dell is thinking about the future of work. We're gonna geek out all day and talk multi-cloud and edge and latency, but first, let's talk wallet. Tom Sweet cfo, and one of Dell's key business architects. Welcome back to the cube, >>Dave, it's good to see you and good to be back with you. So thanks for having me, Jay. >>Yeah, you bet. Tom. It's been a pretty incredible past 18 months. Not only the pandemic and all that craziness, but the VMware spin, you had to give up your gross margin binky as kidding, and, and of course the macro environment. I'm so sick of talking about the macro, but putting that aside for a moment, what's really remarkable is that for a company at your size, you've had some success at the top line, which I think surprised a lot of people. What are your reflections on the last 18 to 24 months? >>Well, Dave, it's been an incredible, not only last 18 months, but the whole transformation journey. If you think all the way back maybe to the LBO and forward from there, but, you know, stepping into the last 18 months, it's, you know, I, I think I remember talking with you and saying, Hey, you know, this scenario planning we did at the beginning of this pandemic journey was, you know, 30 different scenarios roughly, and none of which sort of panned out the way it actually did, which was a pretty incredible growth story as we think about how we helped customers, you know, drive workforce productivity, enabled their business model during the all remote work environment. That was the pandemic created. And couple that with the, you know, the, the rise then and the infrastructure spin as we got towards the tail end of the, of the pandemic coupled with, you know, the spin out of VMware, which culminated last November, as you know, as we completed that, which unlocked a pathway back to investment grade within unlocked, quite frankly shareholder value, capital allocation frameworks. It's really been a remarkable, you know, 18, 24 months. It's, it's never dull at Dell Technologies. Lemme put it that way. >>Well, well, I was impressed with you, Tom, before the leverage buyout and then what I've seen you guys navigate through is, is, is truly amazing. Well, let's talk about the challenging macro. I mean, I've been through a lot of downturns, but I've never seen anything quite like this with fed tightening and you're combating inflation, you got this recession looming, there's a bear market you got, but you got zero unemployment, you're rising wages, strong dollar, and it's very confusing. But it spending is, you know, it's somewhat softer, but it's still not bad. How are you seeing customers behave? How is Dell responding? >>Yeah, look, if you think about the markets we play in Dave, and we should start there as a grounding, you know, the, the total market, the core market that we think about is roughly 700 and, you know, 50 billion or so. If you think about our core IT services capability, you couple that with some of the, the growth initiatives that we're driving and the adjacent markets that that, that brings in, you're roughly talking a 1.4 to $1.5 trillion market opportunity, total addressable market. And so from from that perspective, we're extraordinarily bullish on where are we in the journey as we continue to grow and expand. You know, we have, we're number one share in just about every category that we plan, but yet when you look at that, you know, number one share in some of these, you know, our highest share position may be, you know, low thirties and maybe in the high end of storage you're at the upper end of thirties or 40%. >>But the opportunity there to continue to expand the core and, and continue to take share and outperform the market is truly extraordinary. So, so you step back and think about that, then you say, okay, what have we seen over the last number of months and quarters? It's been, you know, really great performance through the pandemic as, as you highlighted, we actually had a really strong first half of the year of our fiscal year 23 with revenue up 12% operating income up 12% for the first half. You know, what we talked about as you, if you might recall in our second quarter earnings, was the fact that we were starting to see softness. We had seen it in the consumer PC space, which is not a big area of focus for us in the sense of our, our total revenue stream, but we started to see commercial PC soften and we were starting to see server demand soften a bit and storage demand was, was holding quite frankly. >>And so we gave a a framework around guidance for the rest of the year as a, of what we were seeing. You know, the macro environment as you highlight it continues to be challenging. You know, if you look at inflation rates and the efforts by central banks across the globe to with through interest rate rise to press down and, and constrain growth and push down inflation, you couple that with supply chain challenges that continue principle, particularly in the ISG space. And then you couple that with the Ukraine war and the, and the energy crisis that that's created. And particularly in Europe, it's a pretty dynamic environment. And, but I'm confident, you know, I'm confident in the long term, but I do think that there is, you know, that there's navigation that we're going to have to do over the coming number of quarters, who knows quite how long, you know, to, to make sure the business is properly positioned and, you know, we've got a great portfolio and you're gonna talk to some of the team LA later on as you think your way through some of the solution capabilities we're driving what we're seeing around technology trends. >>So the opportunities there, there's some short term navigation that we're gonna need to do just to make sure that we address some of the, you know, some of the environmental things that we're seeing right >>Now. Yeah. And as a global company, of course you're converting local currencies back to appreciated dollars. That's, that's, that's another headwind. But as you say, I mean, that's math and you're navigating it. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, but they invest in ways they that allow them to cut out, come out the other side stronger. So I wanna talk about that longer term opportunity, the relationship between the core, the the business growth. You mentioned the tam, I mean, even as a lower margin business, if, if you can penetrate that big of a tam, you could still throw off a lot of cash and you've got other levers to turn in potentially acquisitions and software. And, but so ultimately what gives you confidence in Dell's future? How should we think about Dell's future? >>Yeah, look, I, I think it comes down to we are extraordinarily excited about the opportunity over the long term digital transformation continues. I I am on numerous customer and CIO calls every week. Customers are continuing to invest in digital transformation and infrastructure to enable their business model. Yes, maybe it's gonna slow or, or pause or maybe they're not gonna invest quite at the same rate over the next number of quarters, but over the long term the needs are there. You look at what we're doing around the, the growth opportunities that we see, not only in our core space where we continue to invest, but also in the, what we call the strategic adjacencies. Things like 5G and modern telecom infrastructure as our, the telecom providers across the globe open up their, what a cl previous been closed ecosystems, you know, to open architecture. You think about, you know, what we're doing around the edge and the distribution now that we're seeing of compute and storage back to the edge given data gravity and latency matters. >>And so we're pretty bullish on the opportunity in front of us, you know, yes, we will and we're continuing to invest and you know, Jeff Boudreau talk about that I think later on in the program. So I'm excited about the opportunities and you look at our cash flow generation capability, you know, we are in, in, in normal times a, a cash flow generation machine and we'll continue to do so, You know, we've got a negative, you know, CCC in terms of, you know, how do we think about efficiency of working capital? And we look at our, you know, our capital allocation strategy, which has now returned, you know, somewhere in near 60% of our free cash flow back to shareholders. And so, you know, there's lots to, lots of reasons to think about why this, you know, we are a great sort of, I think value creation opportunity and a over the long term that the long term trends are with us, and I expect them to continue to be so, >>Yeah, and you guys, you, you, you do what you say you're gonna do. I mean, I said in my, in my other piece that I did recently, I think you guys put 46 billion on the, on the, on the balance sheet in terms of debt. That's down to I think 16 billion in the core, which that's quite remarking and that gives you some other opportunities. Give us your, your closing thoughts. I mean, you kind of just addressed why Dell is a good long term play, but I'll give you an opportunity to bring us home. >>Hey, Dave. Yeah, look, I, I just think if you look at the good, the market opportunity, the size and scale of Dell and how we think about the competitive advantages that we have, we com you know, if you look at, say we're a hundred billion revenue company, which we were a year, you know, last year, that as we reported roughly 60, 65 billion of that in the client, in in PC space, roughly, you know, 35 to 40 billion in the ISG or infrastructure space, those markets are gonna continue the opportunity to grow, share, grow at a premium to the market, drive, cash flow, drive, share gain is clearly there. You couple that with, you know, what we think the opportunity is in these adjacent markets, whether it's telecom, the edge, what we're thinking around data services, data management, you know, we, and you cut, you put that together with the long term trends around, you know, data creation and digital transformation. We are extraordinarily well positioned. We have the largest direct selling organization in in the technology space. We have the largest supply chain, our services footprint, you know, well positioned in my mind to take advantage of the opportunities as we move forward. >>Well Tom, really appreciate you taking the time to speak with us. Good to see you again. >>Nice seeing you. Thanks Dave. >>All right. You're watching the Cubes exclusive behind the scenes coverage of Dell Technology Summit 2022. In a moment, I'll be back with Jeff Boudreau. He's the president of Dell's ISG Infrastructure Solutions Group. He's responsible for all the important enterprise business at Dell, and we're excited to get his thoughts, keep it right there. >>Welcome back to the cube's exclusive coverage of the Dell Technology Summit. I'm Dave Ante and we're going inside with Dell execs to extract the signal from the noise. And right now we're gonna dig into customer requirements in a data intensive world and how cross cloud complexities get resolved from a product development perspective and how the ecosystem fits in to that mosaic to close the gaps and accelerate innovation. And with me now as friend of the cube, Jeff Boudreau, he's the president of the Infrastructure Solutions Group, ISG at Dell Technologies. Jeff, always good to see you. Welcome. >>You too. Thank you for having me. It's great to see you and thanks for having me back on the cube. I'm thrilled to be here. >>Yeah, it's our pleasure. Okay, so let's talk about what you're observing from customers today. You know, we talk all the time about operating in a data driven multi-cloud world, blah, blah, blah, blah. But what does that all mean to you when you have to translate that noise into products that solve specific customer problems, Jeff? >>Sure. Hey, great question. And everything always starts with our customers. There are motivation, they're top of mind, everything we do, my leadership team and I spend a lot of time with our customers. We're listening, we're learning, we're really understanding their pain points, and we wanna get their feedback in regards to our solutions, both turn and future offerings, really ensure that we're aligned to meeting their business objectives. I would say from these conversations, I'd say customers are telling us several things. First, it's all about data for no surprise going back to your opening. And second, it's about the multi-cloud world. And I'd say the big thing coming from all of this is that both of those are driving a ton of complexity for our customers. And I'll unpack that just a bit, which is first the data. As we all know, data is growing at unprecedented rates with more than 90% of the world's data being produced in the last two years alone. >>And you can just think of that in it's everywhere, right? And so as it as the IT world shifts towards distributed compute to support that data growth and that data gravity to really extract more value from that data in real time environments become inherently more and more hybrid and more and more multi-cloud. Which leads me to the second key point that I've been hearing from our customers, which it's a multi-cloud world, not new news. Customers by default have multiple clouds running across multiple locations that's on-prem and off-prem, it's running at the edge and it's serving a variety of different needs. Unfortunately, for most of our CU customers, multi-cloud is actually added to their complexity. As we've discussed. It's been a lot more of multi-cloud by default versus multi-cloud by design. And if you really think about our customers, I mean, I, I, I've talking to 'EM all the time, you think about the data complexity, that's the growth and the gravity. >>You think about their infrastructure complexity shifting from central to decentralized it, you think about multi-cloud complexity. So you have these walled gardens, if you will. So you have multiple vendors and you have these multiple contracts that all creates operational complexity for their teams around their processes of their tools. And then you think about security complexity that that dries with the, just the increased tax service and the list goes on. So what are we seeing for our customers? They, what they really want from us, and what they're asking us for is simplicity, not complexity. The immediacy, not latency. They're asking for open and aligned versus I'd say siloed and closed. And they're looking for a lot more agility and not rigidity in what we do. So they really wanna simplify everything. They're looking for a simpler IT and a more agile it. And they want more control of their data, right? >>And so, and they want to extract more of the value to enrich their business or their customer engagements, which all sounds pretty obvious and we've probably all heard it a bunch, but it's really hard to achieve. And that's where I believe, and we believe as Dell that we, it creates a big opportunity for us to really help our customers as that great simplifier of it. We're already doing this today on just a couple quick examples. First is Salesforce. We've supported recently, we've supported their global expansion with a multi-cloud solution to help them drive their business growth. Our solution delivered a reliable and consistent IT experience. We go back to that complexity and it was across a very distributed environment, including more than 60 data centers, 230 countries and hundreds of thousands of customers. It really provided Salesforce with the flexibility of placing workloads and data in an environment based on the right service level. >>Objective things like cost complexity or even security compliance considerations. The second customer A is a big New England Patriot fan. And Dan, Dave, I know you are as well. Oh yeah, this one's near, near data to my heart, it's the craft group. We just created a platform to span all the businesses that create more, I'd say data driven, immersive, secure experience, which is allowing them to capture data at the edge and use it for real time insights for things like cyber resiliency, but also like safety of the facilities. And as being a PA fan like I am, did they truly are meeting us where we are in our seats on their mobile devices and also in the parking lot. So just keep that in mind next time you're there. The bottom line, everything we're doing is really to make it simpler for our customers and to help them get the most of their data. I'd say we're gonna do this, is it through a multi-cloud by design approach, which we talked a lot about with you and and others at Dell Tech world earlier this year, >>Right? And we had Salesforce on, actually at Dell Tech group. The craft group is interesting because, you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet and, and, but then the experience is so much better if you can actually, you know, deal with that edge. So I wanna talk about complexity though. You got data, you got, you know, the, the edge, you got multiple clouds, you got a different operating model across security model, different. So a lot of times in this industry we solve complexity with more complexity and it's like a bandaid. So I wanna, I wanna talk to, to how you're innovating around simplicity in ISG to address this complexity and what this means for Dell's long term strategy. >>Sure, I'd love to. So first I, I'd like to state the obvious, which are our investments in our innovations really focused on advancing, you know, our, our our customers needs, right? So we are really, our investments are gonna be targeted. We, we believe customers can have the most value. And some of that's gonna be around how we create strategic partnerships as well connected to what we just spoke about. Much of the complexity of customers have or experiencing is in the orchestration and management of all the data in all these different places and customers, you know, they must be able to quickly deploy and operate across cloud environments. They need to increase their developer productivity, really enabling those developers that do what they do best, which is creating more value for their customers than for their businesses. Our innovation efforts are really focused on addressing this by delivering an open and modern IT architecture that allows customers to run and manage any workload in any cloud anywhere. >>Data lives we're focused on, also focused on consumption based solutions, which allow for a greater degree of simplicity and flexibility, which they're really asking for as well. The foundation for this is our software to define common storage layer, that common storage layer. You can think about this Dave, as our ias if you will. It underpins our data access in mobility across all data types and locations. So you can think private, public, telecom, colo, edge, and it's delivered in a secure, holistic, and consistent cloud experience through Apex. We are making a ton of progress to let you just to be, just to be clear, we've made headway in things like Project Alpine, which you're very well aware of. This is our storage as a service. We announce this back in in January, which brings our unique software IP from our flagship storage platform to all the major public clouds. >>Really delivering the best of both worlds, allowing our customers to take advantage of Dell's enterprise class data services and storage software, such as performance at scale, resiliency, efficiency and security. But in addition to that, we're leveraging the breadth of the public cloud services, right? They're on demand scaling capabilities and access to analytical services. So in addition, we're really, we're, we're on our way to win at the edge as well with Project Frontier, which reduces complexity at the edge by creating an open and secure software platform to help our customers simplify their edge operations, optimize their edge environments and investments, secure that edge environment as well. I believe you're gonna be discussing Project Frontier here with Sam Gro Crop, the very near future. So I won't give up too many more details there. And lastly, we're also scaling Apex, which, oh, well, shifting from our vision, really shifting from vision to reality and introducing several new Apex service offerings, which are coming to market over the next month or so. And the intent is really supporting our customers on their as a service transitions by modernize the consumption experience and providing that flexible as a service model. Ultimately, we're trying to help our customers achieve that multi-cloud by design to really simplify it and unlock the power of their data. >>So some good examples there. I I like to talk about the super Cloud as you, you know, you're building on top of the, you know, hyperscale infrastructure and you got Apex is your cloud, the common storage layer, you call it your is. And that's, that's a ingredient in what we call the super cloud out to the edge. You have to have a common platform there and one of the hallmarks of a cloud company. And as you become a cloud company, everybody's a cloud company ecosystem becomes really, really important in terms of product development and, and innovation. Matt Baker always loves to stress it's not a zero zero sum game. And, and I think Super Cloud recognizes that, that there's value to be built on top of other clouds and, and, and of course on top of your infrastructure so that your ecosystem can add value. So what role does the ecosystem play there? >>For me, it's, it's pretty clear. It's, it's, it's critical. I can't say that enough above the having an open ecosystem. Think about everything we just discussed, and I agree with your super cloud analogy. I agree with what Matt Baker had said to you, I would certain no one company can actually address all the pain points and all the issues and challenges our customers are having on their own, not one. I think customers really want and deserve an open technology ecosystem, one that works together. So not these close stacks that discourages interoperability or stifles innovation and productivity of our, of each of our teams. We del I guess have a long history of supporting open ecosystems that really put customers first. And to be clear, we're gonna be at the center of the multi-cloud ecosystem and we're working with partners today to make that a reality. >>I mean, just think of what we're doing with VMware. We continue to build on our first and best alliances with them in August at their VMware explorer, which I know you were at, we announced several joint engineering initiatives to really help customers more easily manage and gain value from their data and their infrastructure. For multi-cloud specifically, we strength our relationship with VMware and with Tansu as part of that. In addition, just a few weeks ago we announced our partnership with Red Hat to simplify our multi-cloud deployments for managing containerized workloads. I'd say, and using your analogy, I could think of that as our multicloud platform. So that's kind of our PAs layer, if you will. And as you're aware, we have a very long standing and strategic partnership with Microsoft and I'd say stay tuned. There's a lot more to come with them and also others in this multicloud space. >>Shifting a bit to some of the growth engines that my team's responsible for the edge, right? As you think about data being everywhere, we've established partnerships for the Edge as well with folks like PTC and Litmus for the manufacturing edge, but also folks like Deep North for the retail edge analytics and data management. Using your Supercloud analogy, Dave the sa, right? This is our Sasa, we've announced that we're collaborating, partnering with folks like Snowflake and, and there's other data management companies as well to really simplify data access and accelerate those data insights. And then given customers choice of where they'd like to have their IT and their infrastructure, we've we're expanding our colo partnerships as well with folks like eex and, and they're allowing us to broaden our availability of Apex, providing customers the flexibility to take advantage of those as a service offerings wherever it's delivered and where they can get the most value. So those are just some you can hear from me. I think it's critical not only for, for us, I think it's critical for our customers. I think it's been critical, critical for the entire, you know, industry as a whole to really have that open technology ecosystem as we work with our customers on our multi-cloud solutions really to meet their needs. We'll continue to collaborate with whoever customers choose and you know, and who they want us to do business with. So I'd say a lot more coming in that space. >>So it's been an interesting three years for you, just, just over three years now since you've been made the president of the IS isg. And so you had to dig in and, and it was obviously a strange time around the world, but, but you really had to look at, okay, how do we modernize the platform? How do we make it, you know, cloud first, You've mentioned the edge, we're expanding. So what are the big takeaways? What do you want customers and our audience to understand? Just some closing thoughts and if you could summarize. >>Sure. So I'd say first, you know, we discussed we're working in a very fast paced, ever-changing market with massive amounts of data that needs to be managed. It's very complex and our customers need help with that complexity. I believe that Dell Technologies is uniquely positioned to help as their multicloud champion. No one else can solve the breadth and depth of the challenges like we can. And we're gonna help our customers move forward when they basically moving from a multi-cloud by default, as we've discussed before, to multicloud by design. And I'm really excited for the opportunity to work with our customers to help them expand that ecosystem as they truly realize the future of it and, and what they're trying to accomplish. >>Jeff, thanks so much. Really appreciate your time. Always a pleasure. Go pats and we'll see you on the blog. >>Thanks Dave. >>All right, you're watching exclusive insight insights from Dell Technology Summit on the cube, your leader in enterprise and emerging tech coverage. >>Hello everyone, this is Dave Lanta and you're watching the Cubes coverage of the Dell Technology Summit 2022 with exclusive behind the scenes interviews featuring Dell executive perspectives. And right now we're gonna explore Apex, which is Dell's as a service offering Dell's multi-cloud and edge strategies and the momentum around those. And we have news around Project Frontier, which is Dell's vision for its edge platform. And there's so much happening here. And don't forget it's cyber security Awareness month. Sam Grot is here, he's the senior vice president of marketing at Dell Technologies. Sam, always great to see you. How you doing? >>Always great to be here, Dave. >>All right, let's look at cloud. Everybody's talking about cloud Apex, multi-cloud, what's the update? How's it going? Where's the innovation and focal points of the strategy? >>Yeah, yeah. Look Dave, if you think back over the course of this year, you've really heard, heard us pivot as a company and discussing more and more about how multi-cloud is becoming a reality for our customers today. And when we listen and talk with our customers, they really describe multi-cloud challenges and a few key threads. One, the complexity is growing very, very quickly. Two, they're having a harder time controlling how their users are accessing the various different clouds. And then of course, finally the cloud costs are growing unchecked as well. So we, we like to describe this phenomenon as multi-cloud by design. We're essentially, organizations are waking up and seeing cloud sprawl around their organization every day. And this is creating more and more of those challenges. So of course at Dell we've got a strong point of view that you don't need to build multicloud by by default, rather it's multicloud by design where you're very intentional in how you do multicloud. >>And how we deliver multicloud by design is through apex. Apex is our modern cloud and our modern consumption experience. So when you think about the innovation as well, Dave, like we've been on a pretty quick track record here in that, you know, the beginning of this year we introduced brand new Apex backup services that provides that SAS based backup service. We've introduced or announced project outline, which is bringing our storage software, intellectual property from on-prem and putting it and running it natively in the public cloud. We've also introduced new Apex cyber recovery services that is simplifying how customers protect against cyber attacks. They can run an Amazon Azure, aw, I'm sorry, Amazon, aws, Azure or Google. And then, you know, we are really focused on this multi-cloud ecosystem. We announce key partnerships with SaaS providers such as Snowflake, where you can now access our information or our data from on-prem through the Snow Snowflake cloud. >>Or if needed, we can actually move the data to the Snowflake cloud if required. So we're continuing to build out that ecosystem SaaS providers. And then finally I would say, you know, we made a big strategic announcement just recently with Red Hat, where we're not only delivering new Apex container services, but we announce the strategic partnership to build jointly engineered solutions to address hybrid and multi-cloud solutions going forward. You know, VMware is gonna always continue to be a key partner of ours at the la at the recent VMware explorer we announced new Tansu integration. So, So Dave, I, I think in a nutshell we've been innovating at a very, very fast pace. We think there is a better way to do multi-cloud and that's multi-cloud by design. >>Yeah, we heard that at Dell Technologies world. First time I had heard that multi-cloud by design versus sort of default, which is great Alpine, which is sort of our, what we called super cloud in the making. And then of course the ecosystem is critical for any cloud company. VMware of course, you know, top partner, but the Snowflake announcement was very interesting Red Hat. So seeing that expand, now let's go out to the edge. How's it going with the edge expansion? There's gotta be new speaking of ecosystem, the edge is like a whole different, you know, OT type, that's right, ecosystem, that's telcos what and what's this new frontier platform all about? >>Yeah, yeah. So we've talked a lot about cloud and multi clouds, we've talked about private and hybrid cloud, we've talked about public clouds, clouds and cos, telcos, et cetera. There's really been one key piece of our multi-cloud and technology strategy that we haven't spent a lot of time on. And that's the edge. And we do see that as that next frontier for our customers to really gain that competitive advantage that is created from their data and get closer to the point of creation where the data lives. And that's at the edge. We see the edge infrastructure space growing very, very quickly. We see upwards of 300% year of year growth in terms of amount of data being created at the edge. That's almost 3000 exabytes of data by 2026. So just incredible growth. And the edge is not really new for Dell. We've been at it for over 20 years of delivering edge solutions. >>81% of the Fortune 100 companies in the US use Dell solutions today at the Edge. And we are the number one OEM provider of Edge solutions with over 44,000 customers across over 40 industries and things like manufacturing, retail, edge healthcare, and more. So Dave, while we've been at it for a long time, we have such a, a deep understanding of how our customers are using Edge solutions. Say the bottom line is the game has gotta change. With that growth that we talked about, the new use cases that are emerging, we've got to un unlock this new frontier for customers to take advantage of the edge. And that's why we are announcing and revealing Project Frontier. And Project Frontier in its most simplest form, is a software platform that's gonna help customers and organizations really radically simplify their edge deployments by automating their edge operations. You know, with Project Frontier organizations are really gonna be able to manage, OP, and operate their edge infrastructure and applications securely, efficiently and at scale. >>Okay, so it is, first of all, I like the name, it is software, it's a software architecture. So presumably a lot of API capabilities. That's right. Integration's. Is there hardware involved? >>Yeah, so of course you'll run it on Dell infrastructure. We'll be able to do both infrastructure orchestration, orchestration through the platform, but as well as application orchestration. And you know, really there's, there's a handful of key drivers that have been really pushing our customers to take on and look at building a better way to do the edge with Project Frontier. And I think I would just highlight a handful of 'em, you know, freedom of choice. We definitely see this as an open ecosystem out there, even more so at the Edge than any other part of the IT stack. You know, being able to provide that freedom of choice for software applications or I O T frameworks, operational technology or OT for any of their edge use cases, that's really, really important. Another key area that we're helping to solve with Project Frontier is, you know, being able to expect zero trust security across all their edge applications from design to deployment, you know, and of course backed by an end and secure supply chain is really, really important to customers. >>And then getting that greater efficiency and reliability of operations with the centralized management through Project Frontier and Zero Touch deployments. You know, one of the biggest challenges, especially when you get out to the far, far reach of the frontier is really IT resources and being able to have the IT expertise and we built in an enormous amount of automation helps streamline the edge deployments where you might be deploying a single edge solution, which is highly unlikely or hundreds or thousands, which is becoming more and more likely. So Dave, we do think Project Frontier is the right edge platform for customers to build their edge applications on now and certain, excuse me, certainly, and into the future. >>Yeah. Sam, no truck rolls. I like it. And you, you mentioned, you mentioned Zero trust. So we have Mother's Day, we have Father's Day. The kids always ask When's kids' day? And we of course we say every day is kids' day and every day should be cybersecurity awareness day. So, but we have cybersecurity awareness month. What does it mean for Dell? What are you hearing from customers and, and how are you responding? >>Yeah, yeah. No, there isn't a more prevalent pop of mind conversation, whether it's the boardroom or the IT departments or every company is really have been forced to reckon with the cybersecurity and ransom secure issues out there. You know, every decision in IT department makes impacts your security profile. Those decisions can certainly, positively, hopefully impact it, but also can negatively impact it as well. So data security is, is really not a new area of focus for Dell. It's been an area that we've been focused on for a long time, but there are really three core elements to cyber security and data security as we go forward. The first is really setting the foundation of trust is really, really important across any IT system. And having the right supply chain and the right partner to partner with to deliver that is kind of the foundation in step one. >>Second, you need to of course go with technology that is trustworthy. It doesn't mean you are putting it together correctly. It means that you're essentially assembling the right piece parts together. That, that coexist together in the right way. You know, to truly change that landscape of the attackers out there that are gonna potentially create risk for your environment. We are definitely pushing and helping to embrace the zero trust principles and architectures that are out there. So finally, while when you think about security, it certainly is not absolute all correct. Security architectures assume that, you know, there are going to be challenges, there are going to be pain points, but you've gotta be able to plan for recovery. And I think that's the holistic approach that we're taking with Dell. >>Well, and I think too, it's obviously security is a complicated situation now with cloud you've got, you know, shared responsibility models, you've got that a multi-cloud, you've got that across clouds, you're asking developers to do more. So I think the, the key takeaway is as a security pro, I'm looking for my technology partner through their r and d and their, you mentioned supply chain processes to take that off my plate so I can go plug holes elsewhere. Okay, Sam, put a bow on Dell Technology Summit for us and give us your closing thoughts. >>Yeah, look, I I think we're at a transformative point in it. You know, customers are moving more and more quickly to multi-cloud environments. They're looking to consume it in different ways, such as as a service, a lot of customers edge is new and an untapped opportunity for them to get closer to their customers and to their data. And of course there's more and more cyber threats out there every day. You know, our customers when we talk with them, they really want simple, consistent infrastructure options that are built on an open ecosystem that allows them to accomplish their goals quickly and successfully. And look, I think at Dell we've got the right strategy, we've got the right portfolio, we are the trusted partner of choice, help them lead, lead their, their future transformations into the future. So Dave, look, I think it's, it's absolutely one of the most exciting times in it and I can't wait to see where it goes from here. >>Sam, always fun catching up with you. Appreciate your time. >>Thanks Dave. >>All right. A Dell tech world in Vegas this past year, one of the most interesting conversations I personally had was around hybrid work and the future of work and the protocols associated with that and the mindset of, you know, the younger generation. And that conversation was with Jen Savira and we're gonna speak to Jen about this and other people and culture topics. Keep it right there. You're watching the cube's exclusive coverage of Dell Technology Summit 2022. Okay, we're back with Jen Vera, who's the chief human resource officer of Dell, and we're gonna discuss people, culture and hybrid work and leadership in the post isolation economy. Jen, the conversations that we had at Dell Tech World this past May around the new work environment were some of the most interesting and engaging that I had personally. So I'm really eager to, to get the update. It's great to see you again. Thanks for coming on the cube. >>Thanks for having me Dave. There's been a lot of change in just a short amount of time, so I'm excited to, to share some of our learnings >>With you. I, I mean, I bet there has, I mean, post pandemic companies, they're trying, everybody's trying to figure out the return to work and, and what it looks like. You know, last May there was really a theme of flexibility, but depending, we talked about, well, millennial or not young old, and it's just really was mixed, but, so how have you approached the topic? What, what are your policies? What's changed since we last talked? You know, what's working, you know, what's still being worked? What would you recommend to other companies to over to you? >>Yeah, well, you know, this isn't a topic that's necessarily new to Dell technology. So we've been doing hybrid before. Hybrid was a thing. So for over a decade we've been doing what we called connected workplace. So we have kind of a, a history and we have some great learnings from that. Although things did change for the entire world. You know, March of 2020, we went from kind of this hybrid to everybody being remote for a while. But what we wanted to do is, we're such a data driven company, there's so many headlines out there, you know, about all these things that people think could happen will happen, but there wasn't a lot of data behind it. So we took a step back and we asked our team members, How do you think we're doing? And we asked very kind of strong language because we've been doing this for a while. >>We asked them, Do you think we're leading in the world of hybrid in 86% of our team members said that we were, which is great, but we always know there's nuance right behind that macro level. So we, we asked 'em a lot of different questions and we just went on this kind of myth busting journey and we decided to test some of those things. We're hearing about Culture Willow Road or new team members will have trouble being connected or millennials will be different. And we really just collected a lot of data, asked our team members what their experience is. And what we have found is really, you don't have to be together in the office all the time to have a strong culture, a sense of connection, to be productive and to have it really healthy business. >>Well, I like that you were data driven around it in the data business here. So, but, but there is a lot of debate around your culture and how it suffers in a hybrid environment, how remote workers won't get, you know, promoted. And so I'm curious, you know, and I've, and I've seen some like-minded companies like Dell say, Hey, we, we want you guys to work the way you wanna work. But then they've, I've seen them adjust and say, Well yeah, but we also want you to know in the office be so we can collaborate a little bit more. So what are you seeing at Dell and, and, and how do you maintain that cultural advantage that you're alluding to in this kind of strange, new ever changing world? >>Yeah, well I think, look, one approach doesn't fit all. So I don't think that the approach that works for Dell Technologies isn't necessarily the approach that works for every company. It works with our strategy and culture. It is really important that we listen to our team members and that we support them through this journey. You know, they tell us time and time again, one of the most special things about our culture is that we provide flexibility and choice. So we're not a mandate culture. We really want to make sure that our team members know that we want them to be their best and do their best. And not every individual role has the same requirements. Not every individual person has the same needs. And so we really wanna meet them where they are so that they can be productive. They feel connected to the team and to the company and engaged and inspired. >>So, you know, for, for us, it really does make sense to go forward with this. And so we haven't, we haven't taken a step back. We've been doing hybrid, we'll continue to do hybrid, but just like if you, you know, we talk about not being a mandate. I think the companies that say nobody will come in or you have to come in three days a week, all of that feels more limiting. And so what we really say is, work out with your team, work out with your role, workout with your leader, what really makes the most sense to drive things forward. >>I >>You were, so >>That's what we, you were talking before about myths and you know, I wanna talk about team member performance cuz there's a lot of people believe that if, if you're not in the office, you have disadvantages, people in the office have the advantage cuz they get FaceTime. Is is that a myth? You know, is there some truth to that? What, what do you think about that? >>Well, for us, you know, we look, again, we just looked at the data. So we said we don't wanna create a have and have not culture that you're talking about. We really wanna have an inclusive culture. We wanna be outcome driven, we're meritocracy. But we went and we looked at the data. So pre pandemic, we looked at things like performance, we looked at rewards and recognition, we looked at attrition rates, we looked at sentiment, Do you feel like your leader is inspiring? And we found no meaningful differences in any of that or in engagement between those who worked fully remote, fully in the office or some combination between. So our data would bust that myth and say, it doesn't, you don't have to be in an office and be seen to get ahead. We have equitable opportunity. Now, having said that, you always have to be watching that data. And that's something that we'll continue to do and make sure that we are creating equal opportunity regardless of where you work. >>And it's personal too, I think, I think some people can be really productive at home. I happen to be one that I'm way more productive in the office cause the dogs aren't barking. I have less distractions. And so I think we think, and, and I think the takeaway that in just in talking to, to, to you Jen and, and folks at Dell is, you know, whatever works for you, we're we're gonna, we're gonna support. So I I wanted to switch gears a little bit, talk about leadership and, and very specifically empathic leadership has been said to be, have a big impact on attracting talent, retaining talent, but, but it's hard to have empathy sometimes. And I know I saw some stats in a recent Dell study. It was like two thirds the people felt like their organization underestimates the people requirements. And I, I ask myself, I'm like, what am I missing? I hope, you know, with our folks, so especially as it relates to, to transformation programs. So how can human resource practitioners support business leaders generally, specifically as it relates to leading with empathy? >>I think empathy's always been important. You have to develop trust. You can have the best strategy in the world, right? But if you don't feel like your leader understands who you are, appreciates the the value that you bring to the company, then you're not gonna get very far. So I think empathetic leadership has always been part of the foundation of a trusting, strong relationship between a leader and a team member. But if I think we look back on the last two years, and I imagine it'll be even more so as we go forward, empathetic leadership will be even more important. There's so much going on in the world, politically, socially, economically, that taking that time to say you want your team members to see you as credible, that you and confident that you can take us forward, but also that, you know, and understand me as a human being. >>And that to me is really what it's about. And I think with regard to transformation that you brought up, I think one of the things we forget about is leaders. We've probably been thinking about a decision or transformation for months or weeks and we're ready to go execute, we're ready to go operationalize that thing. And so sometimes when we get to that point, because we've been talking about it for so long, we send out the email, we have the all hands and we just say we're ready to go. But our team members haven't always been on that journey for those months that we have. And so I think that empathetic moment to say, Okay, not everybody is on a change curve where I am. Let's take a pause, let me put myself in their shoes and really think about how we bring everybody along. >>You know, Jen, in the spirit of myth busting, I mean I'm one of those people who felt like that a business is gonna have a hard time, harder time fostering this culture of collaboration and innovation post isolation economy as they, they could pre covid. But you know, I noticed there's a, there's an announcement today that came across my desk, I think it's from Newsweek. Yes. And, and it's the list of top hundred companies recognized for employee motivation satisfaction. And it was really interesting because you, you always see, oh, we're the top 10 or the top hundred, But this says as a survey of 1.4 million employees from companies ranging from 50 to 10,000 employees. And it recognizes the companies that put respect, caring, and appreciation for their employees at the center of their business model. And they doing so have earned the loyalty and respect of the people who work for them. >>Number one on the list is Dell sap. So congratulations SAP was number two. I mean, there really isn't any other tech company on there, certainly no large tech companies on there. So I always see these lists, they go, Yeah, okay, that's cool, top a hundred, whatever. But top one in, in, in an industry where there's only two in the top is, is pretty impressive. And how does that relate to fostering my earlier skepticism of a culture of collaboration? So first of all, congratulations, you know, how'd you do it? And how are you succeeding in, in this new world? >>Well thanks. It does feel great to be number one, but you know, it doesn't happen by accident. And I think while most companies have a, a culture and a spouse values, we have ours called the culture code. But it's really been very important to us that it's not just a poster on the wall or or words on paper. And so we embed our culture code into all of our HR practices, that whole ecosystem from recognition of rewards to performance evaluation, to interviewing, to development. We build it into everything. So it really reflects who we are and you experience it every day. And then to make sure that we're not, you know, fooling ourselves, we ask all of our employees, do you feel like the behaviors you see and the experience you have every day reflects the culture code? And 94% of our team members say that, in fact it does. So I think that that's really been kind of the secret to our success. If you, if you listen to Michael Dell, he'll always say, you know, the most special thing about Dell is our culture and our people. And that comes through being very thoughtful and deliberate to preserve and protect and continue to focus on our culture. >>Don't you think too that repetition and, well first of all, belief in that cultural philosophy is, is important. And then kind of repeating, like you said, Yeah, it's not just a poster in the wall, but I remember like, you know, when we're kids, your parents tell you, okay, power positive thinking, do one to others as others, you know, you have others do it to you. Don't make the say you're gonna do some dumb things but don't do the same dumb things twice and you sort of fluff it up. But then as you mature you say, Wow, actually those were, >>They might have had a >>Were instilled in me and now I'm bringing them forward and, you know, paying it forward. But, but so i, it, it, my, I guess my, my point is, and it's kind of a point observation, but I'll turn it into a question, is isn't isn't consistency and belief in your values really, really important? >>I couldn't agree with you more, right? I think that's one of those things that we talk about it all the time and as an HR professional, you know, it's not the HR people just talking about our culture, it's our business leaders, it's our ceo, it's our COOs ev, it's our partners. We share our culture code with our partners and our vendors and our suppliers and, and everybody, this is important. We say when you interact with anybody at Dell Technologies, you should expect that this is the experience that you're gonna get. And so it is something that we talk about that we embed in, into everything that we do. And I think it's, it's really important that you don't just think it's a one and done cuz that's not how things really, really work >>Well. And it's a culture of respect, you know, high performance, high expectations, accountability at having followed the company and worked with the company for many, many years. You always respect the dignity of your partners and your people. So really appreciate your time Jen. Again, congratulations on being number one. >>Thank you so much. >>You're very welcome. Okay. You've been watching a special presentation of the cube inside Dell Technology Summit 2022. Remember, these episodes are all available on demand@thecube.net and you can check out s silicon angle.com for all the news and analysis. And don't forget to check out wikibon.com each week for a new episode of breaking analysis. This is Dave Valante, thanks for watching and we'll see you next time.

Published Date : Oct 11 2022

SUMMARY :

My name is Dave Ante and I'll be hosting the program today In conjunction with the And we're gonna speak with Jen Savira, Dave, it's good to see you and good to be back with you. all that craziness, but the VMware spin, you had to give up your gross margin binky as the spin out of VMware, which culminated last November, as you know, But it spending is, you know, it's somewhat softer, but it's still not bad. category that we plan, but yet when you look at that, you know, number one share in some of these, So, so you step back and think about that, then you say, okay, what have we seen over the last number of months You know, the macro environment as you highlight it continues to be challenging. And again, I've seen a lot of downturns, but you know, the best companies not only weather the storm, You think about, you know, And so, you know, in my other piece that I did recently, I think you guys put 46 billion the edge, what we're thinking around data services, data management, you know, Good to see you again. Nice seeing you. He's responsible for all the important enterprise business at Dell, and we're excited to get his thoughts, how the ecosystem fits in to that mosaic to close the gaps and accelerate It's great to see you and thanks for having me back on the cube. But what does that all mean to you when you have to translate And I'd say the big thing coming from all of this is that both of those are driving And if you really think about our customers, I mean, I, I, I've talking to 'EM all the time, you think about the data complexity, And then you think about security complexity that that dries And that's where I believe, and we believe as Dell that we, it creates a big opportunity for us to really help And Dan, Dave, I know you are as well. you know, when you get to the stadium, you know, everybody's trying to get, get, get out to the internet all the data in all these different places and customers, you know, to let you just to be, just to be clear, we've made headway in things like Project Alpine, And the intent is really supporting And as you become And to be clear, So that's kind of our PAs layer, if you will. We'll continue to collaborate with whoever customers choose and you know, How do we make it, you know, cloud first, You've mentioned the edge, we're expanding. the opportunity to work with our customers to help them expand that ecosystem as they truly realize the Go pats and we'll see you All right, you're watching exclusive insight insights from Dell Technology Summit on the cube, And right now we're gonna explore Apex, which is Dell's as a service offering Where's the innovation and focal points of the strategy? So of course at Dell we've got a strong point of view that you don't need to build multicloud So when you think about you know, we made a big strategic announcement just recently with Red Hat, There's gotta be new speaking of ecosystem, the edge is like a whole different, you know, And that's the edge. And we are the number one OEM provider of Edge solutions with over 44,000 Okay, so it is, first of all, I like the name, it is software, And I think I would just highlight a handful of 'em, you know, freedom of choice. the edge deployments where you might be deploying a single edge solution, and, and how are you responding? And having the right supply chain and the right partner you know, there are going to be challenges, there are going to be pain points, but you've gotta be able to plan got, you know, shared responsibility models, you've got that a multi-cloud, you've got that across clouds, And look, I think at Dell we've got the right Sam, always fun catching up with you. with that and the mindset of, you know, the younger generation. There's been a lot of change in just a short amount of time, You know, what's working, you know, what's still being worked? So we took a step back and we asked our team members, How do you think we're doing? And what we have found is really, you don't have to be together in the office we want you guys to work the way you wanna work. And so we really wanna you know, we talk about not being a mandate. That's what we, you were talking before about myths and you know, I wanna talk about team member performance cuz Well, for us, you know, we look, again, we just looked at the data. I hope, you know, with our folks, socially, economically, that taking that time to say you want your team members And I think with regard to transformation that you But you know, So first of all, congratulations, you know, how'd you do it? And then to make sure that we're not, you know, fooling ourselves, it's not just a poster in the wall, but I remember like, you know, when we're kids, your parents tell you, Were instilled in me and now I'm bringing them forward and, you know, paying it forward. the time and as an HR professional, you know, it's not the HR people just talking the dignity of your partners and your people. And don't forget to check out wikibon.com each

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Ash McCarty, Dell Technologies & Josh Prewitt, Rackspace Technology | VMware Explore 2022


 

(modern music) >> Welcome back, everyone to theCUBE's live coverage here in San Francisco for VMware Explore, formerly VMworld. theCUBE's been here 12 years today, we've been watching the evolution of the user conference. It's been quite a journey to see and, you know, virtualization just explode. We got two great guests here, we're going to break it all down. Ash McCarty, director of Multicloud Product Management Dell Technologies, no stranger to the VMworld, now VMware Explore, and Josh Prewitt, Chief Product Officer at Rackspace Technology. Great to see you guys, thanks for coming on. >> Absolutely. >> Yeah, thanks so much, thanks for having us. >> So, you know, the theme this year is multicloud, but it's really all about vSphere 8's out, you got VxRail, you got containers, you got the magic going on around cloud native, which it really points to the future state of where this is going, which is agile enterprises, infrastructure as code, high performance under the hood, I mean, all the things that you guys have been doing for many, many years and decades and business, but now with VMware putting it all together, it feels like, this year, it's like you got visibility into the value proposition, people have clear line of sight into where the performances are from the hardware software and now Cloud, it's kind of coming together, feels like it's coming together. Let's talk about that and the relationship between you guys, Rackspace and Dell and VMware. >> Perfect. That sounds great. Well, thanks so much for having us. You know, I'll sort of kick that off. We've got a huge lifelong partnership and relationship with Dell and VMware and the technologies that these guys create that we're able to put in front of our customers are really what allows us to go drive those business outcomes. So, yeah, happy to dive into it. >> Yeah, and I think to add to that, we understand that customers have a tremendously complex challenge ahead of them on managing their infrastructure. That's why with VxRail, we have intelligent infrastructure. We want it to simplify the outcomes for customers no matter if they're managing VMware or if they're managing the actual hardware infrastructure underneath it. >> Yeah, one of the things that we always talk about, you know, you read about it on the blogs and the news and the startup world, is "Oh, product-market fit," and, well, it kind of applies here, if you think about what's going on on the product side with the Edge emerging, hybrid cloud on pace with private cloud, and obviously, cloud native is great too if you have native applications in there, but now, putting it all together, you're hearing things like the telco cloud, I hear buzzwords like that, I hear supercloud, which we promoting, which you see in companies becoming cloud themselves, with the CapEx being handled by either public cloud or optimized on premise or hosted hardware. I mean, this is now, this is not all about everything's going to the cloud, this is now cloud operations on premise and in hosting hardware, so I'd love to get your perspective on that because you guys are huge hosting, you've got huge experience there, modernizing all the time. What does the modern era look like for the customer? >> Yeah, yeah, so, I mean, I think it's very clear to everybody that it's a multicloud world, right? I think the main question is, are you multicloud as a strategy, or are you multicloud as a situation? Because everybody's multicloud. That ship has sailed, right? >> Yeah, exactly. >> And so, when I look at the capabilities that we have with the partnership with Dell and the VxRail technologies, you know, life-cycle management that you have to go and perform across your fleet can be extremely difficult, and whenever you take something like the VxRail and you add, you know, you have the hardware and you have the software all fully integrated there, it makes it much easier to do life-cycle management, so for a company like Rackspace, where we have tens of thousands of nodes that we're managing for customers across 29 global data centers, and we're all over the place, the ability to have that strength with Dell's hardware, the VMware platform improve life-cycle management makes it so much easier for us to manage our fleet and be able to deliver those outcomes even faster for customers. >> So assuming that VxRail isn't a virtual railroad that delivers data to Rackspace data centers, if it's not that, what is it, Ash? Give us a little premier on what VxRail is. >> Well, VxRail is the first and only jointly engineered HCI system with VMware, so everything we do with VMware is better. >> So hyperconverged infrastructure. >> Hyperconverged infrastructure. >> What we used to call a server because all the bits are in the box, right? >> All the storage is computed in there. >> Everything's in there. Right. >> Simplifies management. And we built in with the VxRail HCI system software, which is really our secret sauce, we built in to actually add those automation capabilities with VMware, so it allows you to scale out very quickly, scale up very quickly. And one of our big capabilities is our life-cycle management, which is full stack, meaning it life-cycles the entire vSphere stack as well as the hardware infrastructure underneath as one continuously validated state, meaning that customers can focus more on their business outcomes and driving their business forward versus spending time managing their infrastructure. >> And when you talk about customers, it's also the value proposition that's flowing through Rackspace because Rackspace, when you install these systems, how long does it take to spin up to have a VM available for use when you install one of these systems? >> Oh, so you can have the system up and running very quickly. So we automate all the day one deployment, so you can have the system up and running in your labs, in your data centers in 45 minutes, and you can have VMs up in provision very shortly after that. >> So what do you do with that kind of agility? >> Oh my gosh, so we've actually taken that, and we've taken the VxRail platform and we've created what we call Rackspace Services for VMware Cloud, and this is our platform that is based on VxRail, it's based on vCloud Director from VMware, and by having the VxRail is already RackStacked, ready to go for our customers, we're able to sign a customer up today, and then, within a matter of minutes, give them access to a vCloud Director portal where they can go in and spin up a new VM anytime they want, but then, it also integrates into all of those cloud management platforms and tools, right? It integrates into your Terraform, so you've got, you know, your full CI/CD pipeline, and so you have that full end-to-end capability. If you want to go click around on a portal, you can using vCloud Director and using vSphere and all that great stuff. If you want to automate it, you can do that too. And we do it all in the backs of that VxRail hyperconverged infrastructure. >> Talk about the DPU dynamic. We're hearing a lot about DPUs. VxRail, you guys have some HCI-like vibe there with DPUs. How is that impacting performance, can you guys see? 'Cause we're hearing a lot of buzz around the VxRail and the VMware DPUs really making things much faster. >> I mean, it's the thing we talk about most with customers now is their challenges with scaling their infrastructure, and VxRail is going to be the first and only jointly engineered system that will have vSphere 8 with DPUs functionality and will have the full life-cycle management, and what this really empowers customers to do is, as they're growing their environments that they're scaling out their workloads in the data center, they need a way to scale to that next generation of networking and network security, and that's what DPUs allow you to do. They give you that offload and that high performance capability. >> Talk about the... I'd love to get your guys' perspective, while we're just riffing on this real quick sidebar for a second, if VxRail has these capabilities which you guys are promoting it does and some of the things go on in the modern era, the next gen apps are going to look a lot different. We're kind of calling it supercloud, if you will, for lack of a better description. Yeah, multicloud is a state, I agree. It's a situation and a state, but supercloud is really the functionality of what cloud does. So what do you guys see as, maybe it's tea leaves reading now or dots connecting, what are some of those next gen apps? I mean the Edge is there with, "Oh, the Edge is going to explode," and I can see the Edge having new kinds of apps that we've never seen before, whether it's on premise building lights and however they work or IoT changing. What do you guys see as the next gen app/apps coming out that's not looking the same as now, or how are apps today changing for next gen? 'Cause you get more performance at the Edge, you get more action, you get more co-locations in GEOS, so it's clear multicloud multi-presence is happening too, right? So what are you guys seeing? What's this... >> Yeah, I would say two areas that resonate most with customers is customers transitioning to their cloud native journey, so beginning it and using things like Tanzu for Kubernetes Operations, which we fully support and have a white paper out there list for customers, another area is really in the AIML space, so we've been partnering with both VMware and Nvidia to simplify how customers deploy new AIML infrastructure. I mean, it's challenging, complex, a lot of customers are wanting to dive in because it really enables them to better operate and operate on insights and analytics they get from running their business. >> Josh? >> And, you know, I think it really comes down to, whether you want to call it Edge or IoT or, you know, smart things, whatever, right? It all comes down to how we are expected, now, to capture all of the data to create a better user experience, and that's what we're seeing the modern applications being built around, right, is how do you leverage all of the data that's now at your fingertips, whether it's from wearables, machine vision, whatever it may be, and drive that improved user experience. And so that's the apps that we're seeing now, right? You know, of course, you still have all your business apps, all your ERP capabilities that need to exist and all of that great stuff, but at the same time, I also expect that, whenever, you know, now, whenever I'm walking into a store and their machine vision picks me up and they're pinging my phone and pushing me push notifications, I expect to have a better user experience. >> And do a database search on you too, by the way. >> Yeah, exactly, right? >> No search warrants out for 'em, you know, you're good. >> That's exactly it, so, you know, you kind of expect that better user experience and that's where I'm seeing a lot of the new app development. >> Yeah, it's fun, as these cases are intoxicating to think about all the weird coolness around it. The thing that I want to get your thoughts on is, we were just talking on the analyst session earlier in theCUBE, if DevOps is here and won, which we believe it has and infrastructure as code is happening, the cloud native discussion, shifting left CI/CD pipeline, that's DevOps in my mind, that's like cloud native developers, that's like traditional IT in my mind, so that's all part of the coding. DataOps and Security Ops seem to be the most robust areas of conversations where that's the new Ops, right? So, I mean, I made the term up, but new Ops, in terms of the focus, what are you making more efficient? What are you optimizing for? What's your guys reaction to that? Because all the conversations that we talk about is data, security, and then the rest seems to be cool, all good on the developer's side. Yeah, shift left events happening up there, Kubernetes containers, but all the action on the Ops side seems to be data and security. >> Yeah. >> What's your reaction to that? Is that right? >> So personally, I do think that it's right. I think that, you know with great power comes great responsibility, right? And so the clouds have brought that to us, all of your infrastructure as code has brought that to us. We have that great power now, right? But then you start to see, kind of, the pipeline attacks that are starting to become more and more popular. And so how you secure something that is as complex as, you know, a cloud native development pipeline is really hard, it's really challenging, so I do think that it warrants the attention. Then on the data side, I think that that matters because when I talked about those examples of a better user experience, I don't want my better user experience tomorrow, I don't want it 20 minutes from now. I want that real time capability, and so with that comes massive requirements from a compute and hardware perspective, massive requirements from a software perspective, and from, you know, what folks are now calling DataOps perspective >> Data addressability, having the data available to be delivered in real time. >> You know, there there's been a lot of talk, here at the conference, about the disaggregation of, you know, the brainularism, if we're going to make up words, you know, the horsepower that's involved, CPU, DPU, GPU. I'll make up another word. We're familiar with the thermometers used during COVID to measure temperature. Pretend that I've invented a device called a Care-o-meter and I'm pointing at various people's foreheads, who needs to care about DPUs and GPUs and CPUs? You know, John was referencing the idea of security at the Edge, data. Well, wow, we've got GPUs that can do things. Who needs to care about that? Obviously, we care about it. You care about it. You care about it. You're building this stuff, you're deploying this stuff, but at what level in the customer stack do they need to care about it? Are you going in, is RackSpace engaging customers and saying, "Look, here's the value proposition: we understand your mission to be this. We believe we can achieve your mission." How far down in the organization do you go before you get to someone where you have to have the DPU conversation? 'Cause we didn't even define DPU yet here, which is always offensive to me. >> I think I defined it actually. >> Did you define DPU? Good. Thank you John. >> Yeah, yeah. >> But so who should care? Who should really care about that? >> Oh, that's such a complex question, right? Because everybody, Rackspace included >> But a good one. But a good question. >> Oh, it's a great question. >> Thank you. >> Great question. (laughing) >> Everybody, Rackspace included, is talking about selling business outcomes, right? And ultimately, that is what matters. It is what matters, is selling those business outcomes to the customer. And so of course we're dealing with our business buyers who are just looking for, "Hey, improve my KPIs, make this run faster, better, stronger, all of that great stuff," but ultimately you get down to an IT staff, and to the IT staff, these things matter because the IT staff, they all have budgets that they have to hit. The realities start to hit them and they can't just go and spend whatever they want, you know, trying to hit the KPIs of the marketing department or the finance department, right? And so you have your business buyers that do care significantly about buying their outcomes, and so we're having, you know, the business outcomes conversations with them and then, oftentimes, they will come back to us and say, "Okay, but now we need you to talk to this person over in our IT organization. We need you to talk with our CIO, with our VP of infrastructure," whatever that may be, where we really get down to the nuts and bolts and we talk about how, you know, we can stretch the hardware coming from Dell, we can stretch the software coming from VMware, and we can deliver a higher caliber experience, a lower TCO, by taking advantage of some of the new technologies coming out. >> Yeah, so there's a reason why I ask that awesome question, and it's because I can imagine a scenario where, and this speaks to RackSpace's position in the market today and moving forward and what your history has been, people want to know, "Well, why should I work with Rackspace instead of some mega-hyper-monster-cloud?" If part of the answer is: well, it's because, for very specific application environments, like healthcare we talked about earlier, that might be a conversation where you're actually bringing in Dell to have a conversation about how you are specifically optimizing hardware and software to achieve things that otherwise can't be achieved with t-shirt sizes of servers in a hyperscale cloud. I mean, is that part of the Rackspace value proposition moving forward, that you can do things like that with partners like Dell that the other folks aren't going to focus on? >> Absolutely, it is, right? And a lot of the power of Rackspace is that, you know, we're the best-in-class pure play cloud solutions provider, and we can talk to you about your AWS, your Azure, your GCP, all of that great stuff, but we can also talk to you about private cloud solutions that are built on the backs of Dell Technologies, and in this multicloud world, you don't have that one size fits all for every single application. There are some things that run great in a hyperscale provider, and we can help you get there, but just exactly like you said, there are these verticals where you have applications that don't necessarily run all that well or they're not modernized, they haven't been refactored to be able to take advantage of cloud native services. And if all you're going to do is run that on bare metal in VMs, a hosted private cloud is, by far, the best way to do that, right? And Rackspace provides that hosted private cloud on the backs of Dell technology, on the backs of VMware technology, and we can go deliver those custom bespoke solutions to customers. >> So the infrastructure and the hardware still matters, Ash, yes? >> Absolutely, and I think he just highlighted, while what he does with his customers and what's important to his internal organization is being to deliver faster outcomes, better outcomes, give those customers, to meet those KPIs of those customers consuming their infrastructure at Rackspace, so I think, really, what the DPU and the underlying infrastructure enables is all that full stack integration to allow them to quickly scale to the demands of those customers and what they need in their infrastructure. >> Guys, while we got you here, what do you think about this year's VMware Explore, a lot of anticipation around how many people are going to show up and, you know, all kinds of things around the new name and Broadcom. Big attendance here, I mean, I was very surprised about the size of the attendance and the show floor, the ecosystem, this train is not stopping. I mean, this is VMware's third act, no matter what the contextual situation is. What's your observation of the show? Do you agree, or is there anything that you could want to share about for folks who didn't make it, what they missed? >> Yeah, I mean it really highlights, I mean, you've seen the breadth of the show, I know people that aren't here that aren't able to see it are really missing the excitement. So there's a lot of great announcements around multicloud, around all the announcements, around the vSphere 8 with the DPUs, the vSAN Express Storage architecture, ton of new exciting technologies that are really empowering how customers, you know, the future of how customers are going to consume their workloads in their data centers. >> Josh, they're not short on products and stuff. A lot of moving parts. vSphere 8, a bunch of new stuff. And the cloud native stuff's looking pretty good too, off the tee. >> You know, it does feel like a focus on the core, though, in a way. So I don't think there's been a lot of peripheral noise at the show. Sometimes it's, you know, "And we got this, and this, and this, and this." It's vSphere 8, vSAN 8, cloud software, you know, really hammering it home and refining it. >> But you don't think of it as a little bit of a circus act. I mean the general keynote was theatrical, I thought, I mean, I thought they did a good job on that. I think vSphere 8 was buried a little bit, I thought they could have... They checked the box at the beginning. >> That's true, that's true. >> I mean, they mentioned it, but we didn't see the demos. You know? Demos are usually great. But that's my only criticism. >> Well, that's why we supplemented it with the VxRail announcements, right? With our big announcements around vSphere 8 and with the DPUs as well as the vSAN Express Storage architecture being integrated into VxRail, so I think, you know, it's always that ongoing partnership and, you know, doing what's best for our customers, showing them the next generation and how they consume that technology. >> Yeah, you guys got good props on VxRail. We had a great chat about it yesterday. Rackspace, you guys doing good? Quick update on what's happening with you guys. Give a quick plug. What's going on at Rackspace? What's hot? What's going on? Give a quick plug for what the services are and the products you got going on there. >> Yeah, absolutely. So we are that end-to-end cloud provider, right? And so we've got really exciting offers in market, helping customers take advantage of all the hyperscale providers, and then giving them that private cloud experience. We've got everything from single-tenant running in our data centers on the backs of vSphere, vCloud Director, and VxRails, all the way through to, like, multi-tenant burstable capability that runs within our own data centers as well. It's a really exciting time for technology, a really exciting time for Rackspace. >> Congratulations, we've been following your journey for a long time. Dell, you guys do continue to do a great job and end-to-end phenomenal work. The telco thing's a huge opportunity, we didn't even go there. But Ash, thanks. Josh, thanks for coming on. Appreciate it. >> Yeah, thanks so much. Thanks for having us. >> Thank you very much. >> Okay, thanks for watching theCUBE. We're live, day two of three days of wall-to-wall coverage. Two sets here in Moscone West on the ground level, in the lobby, checking out all the action. Stay with us for more coverage after this short break. (modern music)

Published Date : Aug 31 2022

SUMMARY :

to see and, you know, Yeah, thanks so much, Let's talk about that and the and the technologies Yeah, and I think to add to that, and the startup world, or are you multicloud as a situation? and you have the software that delivers data to Well, VxRail is the first and only infrastructure. All the storage Everything's in there. so it allows you to and you can have VMs up in provision and so you have that full and the VMware DPUs really and that's what DPUs allow you to do. and some of the things another area is really in the AIML space, And so that's the apps that on you too, by the way. 'em, you know, you're good. a lot of the new app development. the rest seems to be cool, And so the clouds have brought that to us, having the data available to How far down in the organization do you go Thank you John. But a good question. Great question. and we talk about how, you know, I mean, is that part of the and we can talk to you about and the underlying infrastructure enables to show up and, you know, around the vSphere 8 with the DPUs, And the cloud native stuff's like a focus on the core, I mean the general keynote but we didn't see the demos. VxRail, so I think, you know, and the products you got going on there. centers on the backs of Dell, you guys do Yeah, thanks so much. West on the ground level,

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James Bion, DXC Technology | VMware Explore 2022


 

(upbeat music) >> Good afternoon. theCUBE is live at VMware Explorer. Lisa Martin here in San Francisco with Dave Nicholson. This is our second day of coverage talking all things VMware and it's ecosystem. We're excited to welcome from DXC Technology, James Bion, Hybrid Cloud and Multi Cloud Offering manager to have a conversation next. Welcome to the program. >> Thank you very much. >> Welcome. >> Talk to us a little bit about before we get into the VMware partnership, what's new at DXC? What's going on? >> So DXC is really evolving and revitalizing into more of a cloud orientated company. So we're already driving change in our customers at the moment. We take them on that cloud journey, but we're taking them in the right way, in a structured mannered way. So we are really excited about it, we're kicking off our Cloud First type, Cloud Right sort of story and helping customers on that journey. >> Yesterday in the keynote, VMware was talking about customers are on this Cloud chaos phase, they want to get to Cloud Smart. You're saying they want to get to Cloud Right. Talk to us about what DXC Cloud Right is, what does it mean? What does it enable businesses to achieve? >> That's a very good question. So DXC has come up with this concept of Cloud Right, we looked at it from a services and outcome. So what do customers want to achieve? And how do we get it successfully? This is not a technology conversation, this is about putting the right workloads at the right place, at the right time, at the right cost to get the right value for your business. It's not about just doing it for the sake of doing it, okay. There's a lot of changes it's not technology only you've got to change how people operate. You've got to work through the organizational change. You need to ensure that you have the right security in place to maintain it. And it's about value, really about value proposition. So we don't just focus on cost, we focus on operations of it, we focus on security of it. We focus on ensuring the value proposition of it and putting not just for one Cloud, it's the right place. Big focus on Hybrid and Multi Cloud solutions in particular, we're very excited about what's happening with VMware Cloud on maybe AWS or et cetera because we see there a real dynamic change for our customers where they can transition across to the right Cloud services, at the right time, at the right place, but minimal disruption to the actual operation of their business. Very easy to move a workload into that place using the same skilled resources, the same tools, the same environment that you have had for many years, the same SLAs. Customers don't want a variance in their SLAs, they just want an outcome at a right price and the right time. >> Right, what are some of the things going on with the VMware partnership and anything you know, here we are at this the event called the theme is "The Center of the Multi Cloud Universe", which I keep saying sounds like a Marvel movie, I think there needs to be some superheroes here. But how is DXC working with VMware to help customers that are in Multi Cloud by default, not by design? >> That's a very good one. So DXC works jointly with VMware for more than a thousand clients out there. Wide diversity of different clients. We go to market together, we work collaboratively to put roadmaps in place for our clients, it's a unified team. On top of that, we have an extremely good VMware practice, joint working VMware team working directly with DXC dedicated resources and we deliver real value for clients. For example, we have a customer experience zone, we have a customer innovation zone so we can run proof of concepts on all the different VMware technologies for customers. If they want to try something different, try and push the boundaries a little bit with the VMware products, we can do that for them. But at the end of the day we deliver outcome based services. We are not there to deliver a piece of software, but a technology which show the customer the value of the service that they've been receiving within that. So we bring the VMware fantastic technologies in and then we bring the DXC managed services which we do so well and we look after our customers and do the right thing for our customers. >> So what does the go-to market strategy look like from a DXC perspective? We say that there are a finite number of strategic seats at the customer table. DXC has longstanding deep relationships with customers, so does VMware and probably over a shorter period of time, the Hyper scale Cloud Providers. How are you approaching these relationships with customers? Is it you bringing in your friends from the cloud? Is it the cloud bringing in their friend DXC? What does it look like? >> So we have relationships with all of them, but were agnostic. So we are the people who bring it all together into that unified platform and services that the customers expect. VMware will bring us certainly to the table and we'll bring VMware to the table. Equally, we work very collaboratively with all the cloud providers and we work in deals together. They bring us deals, we bring them deals. So it works extremely well from that perspective, but of course it's a multi-cloud world these days. We don't just deal with one cloud provider, we'll normally have all of the different services to find the right place for our customers. >> Now, one thing that that's been mentioned from DXC is this idea that Cloud First which has been sort of a mantra that scores you points if you're a CIO lately, maybe that's not the best way to wake up in the morning. Why not saying, Cloud First? >> So we have a lot of clients who who've tried that Cloud First journey and they've aggressively taken on migration of workloads. And now that they've settled in a few of those they're discovering maybe the ROI isn't quite what they expected it was going to be. That transformation takes a long time, a very long time. We've seen some of the numbers around averaging a hundred apps can take up to seven years to transition and transform, that's a long time. It makes you almost less agile by doing the transformation quite ironically. So DXC's Cloud Right program really helps you to ensure that you assess those workloads correctly, you target the ones that are going to give you the best business value, possibly the best return on investment using our Cloud and advisory practice to do that. And then obviously off the back of that we've got our migration teams and our run services and our application modernization factories and our application platforms for that. So DXC Cloud Right can certainly help our customers on that journey and get that sort of Hybrid Multi Cloud solution that suits their particular outcomes, not just one Cloud provider. >> So Cloud Right isn't just Cloud migration? >> No. >> People sometimes confuse digital transformation with Cloud migration. >> Correct. >> So to be clear Cloud Right and DXC has the ability to work with customers on not just, oh, here, this is how we box it up and ship it out, but what makes sense to box up and ship out. >> Correct, and it's all about that whole end to end life cycle. Remember, this is not just a technology conversation, this is an end to end business conversation. It's the outcomes are important, not the technology. That's why you have good partners like DXC who will help you on that technology journey. >> Let's talk about in the dynamics of the market the last couple of years, we saw so many customers in every industry race to the Cloud, race to digitally transform. You bring up a good point of people interchangeably talking about digital transformation, Cloud migration, but we saw the massive adoption of SaaS technologies. What are you seeing? Are you seeing customers in that sort of Cloud chaos as VMware calls it? That you're coming in with the Cloud Right approach saying, let's actually figure out, you may have done this because of the pandemic maybe it was accelerated, you needed to facilitate collaboration or whatnot, but actually this is the right approach. Are you seeing a lot of customers in that situation? >> We are certainly seeing some customers going into that chaos world. Some of them are still in the early stages of their journey and are taking a more cautious step towards in particular, the companies that would die on systems to be up available all the time. Others have gone too far, the other are in extreme are in the chaos world. And our Cloud Right program will certainly help them to pull their chaos back in, identify what workloads are potentially running in the wrong place, get the framework in place for ensuring that security and governance is in place. Ensuring that we don't have a cost spend blowout in particular, make sure that security is key to everything that we do and operations is key to everything we do. We have our own intelligent Platform X, it's called, our service management platform which is really the engine that sits behind our delivery mechanism. And that's got a whole lot of AI analytics engines in there to identify things and proactively identify workload placements, workload repairs, scripting, and hyper automation behind that too, to keep available here and there. And that's really some of our Cloud Right story, it's not just sorting out the mess, it's sorting out and then running it for you in the right way. >> So what does a typical, a customer engagement look like for a customer in that situation? >> So we would obviously engage our client right advisory team and they would come in and sit down with your application owners, sit down with the business units, identify what success needs to look like. They do all the discovery, they'll run it through our engines to identify what workloads are in the right place, should go to the right place. Just 'cause you can do something doesn't mean you should do something and that's an important thing. So we will come back with that and say, this is where I think your cloud roadmap journey should be. And obviously that takes an intuitive process, but we then can pick off the key topics early at the right time and that low hanging fruit that's really going to drive that value for the customer. >> And where are your customer conversations these days? I mean from a Cloud perspective, digital transformation, we're seeing everything escalate up the C-suite? Are you engaging the executives in this conversation so that they really want to facilitate, let's do things the right way that's the most efficient that allows us as a business to do what we're best at? >> So where we've seen programs fail is where we don't have executive leadership and brought in from day one. So if you don't have that executive and business driver and business leadership, then you're definitely not going to be successful. So to answer your question, yes, of course we are, but we also working directly with the IT departments as well. >> So you just brought up an insight executive alignment, critically important. Based on what you've experienced in the real world, contrast that with the sort of message to the world that we hear constantly about Cloud and IT, what would be the most shocking thing that you can share with us that people might not be aware of? It's like what shocks you the most about the disconnect between what everybody talks about and the reality on the ground? Don't name any names of anyone, but give us an example of the like, this is what's really going on. >> So, we certainly are seeing that big sort of move into Cloud quickly, okay. And then the big bill shock comes and just moving a workload across doesn't mean you're in Cloud, it's a transition and transformation to the SaaS and power services, it's where you get your true value out of cloud. So the concept that just 'cause it's in Cloud it's cheap is not always the case. Doing it right in Cloud is definitely going to have some cost value, but it's going to bring other additional values to their business. It's going to give them agility, it's going to give them resilience. So if you look at all three of those platforms cost, agility, and resilience and live across all three of those, then you're definitely going to get the best outcomes. And we've certainly seen some of those where they haven't taken all of those into consideration, quite often it's cost is what drives it, not the other two. And if you can't keep operations up working efficiently then you are in a lot of trouble. >> So Cloud wrong comes with sticker shock. >> It certainly does. >> What's on the horizon for DXC? >> We're certainly seeing a big drive towards apps modernization and certainly help our customers on that journey. DXC is definitely a Cloud company, may that be on Hybrid Cloud, Private Cloud, Public Cloud, DXC is certainly leading that edge and pushing it forward. >> Excellent, James, thank you so much for joining us on the program today talking about what Cloud Right is, the right approach, how you're helping customers really get to that right approach with the people, the processes, and the technology. We appreciate your time. >> Thank you very much. >> For our guest and Dave Nicholson, I'm Lisa Martin. You're watching theCUBE live from VMware Explorer, 2022. Our next guest joins us momentarily so don't change the channel. (upbeat music)

Published Date : Aug 31 2022

SUMMARY :

Welcome to the program. in our customers at the moment. Yesterday in the keynote, Cloud, it's the right place. is "The Center of the But at the end of the day we of strategic seats at the customer table. that the customers expect. maybe that's not the best way are going to give you with Cloud migration. Right and DXC has the ability important, not the technology. in every industry race to the Cloud, to everything that we So we will come back with that and say, So to answer your question, and the reality on the ground? So the concept that just So Cloud wrong comes DXC is certainly leading that to that right approach with the people, so don't change the channel.

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Breaking Analysis: Technology & Architectural Considerations for Data Mesh


 

>> From theCUBE Studios in Palo Alto and Boston, bringing you data driven insights from theCUBE in ETR, this is Breaking Analysis with Dave Vellante. >> The introduction in socialization of data mesh has caused practitioners, business technology executives, and technologists to pause, and ask some probing questions about the organization of their data teams, their data strategies, future investments, and their current architectural approaches. Some in the technology community have embraced the concept, others have twisted the definition, while still others remain oblivious to the momentum building around data mesh. Here we are in the early days of data mesh adoption. Organizations that have taken the plunge will tell you that aligning stakeholders is a non-trivial effort, but necessary to break through the limitations that monolithic data architectures and highly specialized teams have imposed over frustrated business and domain leaders. However, practical data mesh examples often lie in the eyes of the implementer, and may not strictly adhere to the principles of data mesh. Now, part of the problem is lack of open technologies and standards that can accelerate adoption and reduce friction, and that's what we're going to talk about today. Some of the key technology and architecture questions around data mesh. Hello, and welcome to this week's Wikibon CUBE Insights powered by ETR, and in this Breaking Analysis, we welcome back the founder of data mesh and director of Emerging Technologies at Thoughtworks, Zhamak Dehghani. Hello, Zhamak. Thanks for being here today. >> Hi Dave, thank you for having me back. It's always a delight to connect and have a conversation. Thank you. >> Great, looking forward to it. Okay, so before we get into it in the technology details, I just want to quickly share some data from our friends at ETR. You know, despite the importance of data initiative since the pandemic, CIOs and IT organizations have had to juggle of course, a few other priorities, this is why in the survey data, cyber and cloud computing are rated as two most important priorities. Analytics and machine learning, and AI, which are kind of data topics, still make the top of the list, well ahead of many other categories. And look, a sound data architecture and strategy is fundamental to digital transformations, and much of the past two years, as we've often said, has been like a forced march into digital. So while organizations are moving forward, they really have to think hard about the data architecture decisions that they make, because it's going to impact them, Zhamak, for years to come, isn't it? >> Yes, absolutely. I mean, we are moving really from, slowly moving from reason based logical algorithmic to model based computation and decision making, where we exploit the patterns and signals within the data. So data becomes a very important ingredient, of not only decision making, and analytics and discovering trends, but also the features and applications that we build for the future. So we can't really ignore it, and as we see, some of the existing challenges around getting value from data is not necessarily that no longer is access to computation, is actually access to trustworthy, reliable data at scale. >> Yeah, and you see these domains coming together with the cloud and obviously it has to be secure and trusted, and that's why we're here today talking about data mesh. So let's get into it. Zhamak, first, your new book is out, 'Data Mesh: Delivering Data-Driven Value at Scale' just recently published, so congratulations on getting that done, awesome. Now in a recent presentation, you pulled excerpts from the book and we're going to talk through some of the technology and architectural considerations. Just quickly for the audience, four principles of data mesh. Domain driven ownership, data as product, self-served data platform and federated computational governance. So I want to start with self-serve platform and some of the data that you shared recently. You say that, "Data mesh serves autonomous domain oriented teams versus existing platforms, which serve a centralized team." Can you elaborate? >> Sure. I mean the role of the platform is to lower the cognitive load for domain teams, for people who are focusing on the business outcomes, the technologies that are building the applications, to really lower the cognitive load for them, to be able to work with data. Whether they are building analytics, automated decision making, intelligent modeling. They need to be able to get access to data and use it. So the role of the platform, I guess, just stepping back for a moment is to empower and enable these teams. Data mesh by definition is a scale out model. It's a decentralized model that wants to give autonomy to cross-functional teams. So it is core requires a set of tools that work really well in that decentralized model. When we look at the existing platforms, they try to achieve this similar outcome, right? Lower the cognitive load, give the tools to data practitioners, to manage data at scale because today centralized teams, really their job, the centralized data teams, their job isn't really directly aligned with a one or two or different, you know, business units and business outcomes in terms of getting value from data. Their job is manage the data and make the data available for then those cross-functional teams or business units to use the data. So the platforms they've been given are really centralized around or tuned to work with this structure as a team, structure of centralized team. Although on the surface, it seems that why not? Why can't I use my, you know, cloud storage or computation or data warehouse in a decentralized way? You should be able to, but some changes need to happen to those online platforms. As an example, some cloud providers simply have hard limits on the number of like account storage, storage accounts that you can have. Because they never envisaged you have hundreds of lakes. They envisage one or two, maybe 10 lakes, right. They envisage really centralizing data, not decentralizing data. So I think we see a shift in thinking about enabling autonomous independent teams versus a centralized team. >> So just a follow up if I may, we could be here for a while. But so this assumes that you've sorted out the organizational considerations? That you've defined all the, what a data product is and a sub product. And people will say, of course we use the term monolithic as a pejorative, let's face it. But the data warehouse crowd will say, "Well, that's what data march did. So we got that covered." But Europe... The primest of data mesh, if I understand it is whether it's a data march or a data mart or a data warehouse, or a data lake or whatever, a snowflake warehouse, it's a node on the mesh. Okay. So don't build your organization around the technology, let the technology serve the organization is that-- >> That's a perfect way of putting it, exactly. I mean, for a very long time, when we look at decomposition of complexity, we've looked at decomposition of complexity around technology, right? So we have technology and that's maybe a good segue to actually the next item on that list that we looked at. Oh, I need to decompose based on whether I want to have access to raw data and put it on the lake. Whether I want to have access to model data and put it on the warehouse. You know I need to have a team in the middle to move the data around. And then try to figure organization into that model. So data mesh really inverses that, and as you said, is look at the organizational structure first. Then scale boundaries around which your organization and operation can scale. And then the second layer look at the technology and how you decompose it. >> Okay. So let's go to that next point and talk about how you serve and manage autonomous interoperable data products. Where code, data policy you say is treated as one unit. Whereas your contention is existing platforms of course have independent management and dashboards for catalogs or storage, et cetera. Maybe we double click on that a bit. >> Yeah. So if you think about that functional, or technical decomposition, right? Of concerns, that's one way, that's a very valid way of decomposing, complexity and concerns. And then build solutions, independent solutions to address them. That's what we see in the technology landscape today. We will see technologies that are taking care of your management of data, bring your data under some sort of a control and modeling. You'll see technology that moves that data around, will perform various transformations and computations on it. And then you see technology that tries to overlay some level of meaning. Metadata, understandability, discovery was the end policy, right? So that's where your data processing kind of pipeline technologies versus data warehouse, storage, lake technologies, and then the governance come to play. And over time, we decomposed and we compose, right? Deconstruct and reconstruct back this together. But, right now that's where we stand. I think for data mesh really to become a reality, as in independent sources of data and teams can responsibly share data in a way that can be understood right then and there can impose policies, right then when the data gets accessed in that source and in a resilient manner, like in a way that data changes structure of the data or changes to the scheme of the data, doesn't have those downstream down times. We've got to think about this new nucleus or new units of data sharing. And we need to really bring back transformation and governing data and the data itself together around these decentralized nodes on the mesh. So that's another, I guess, deconstruction and reconstruction that needs to happen around the technology to formulate ourselves around the domains. And again the data and the logic of the data itself, the meaning of the data itself. >> Great. Got it. And we're going to talk more about the importance of data sharing and the implications. But the third point deals with how operational, analytical technologies are constructed. You've got an app DevStack, you've got a data stack. You've made the point many times actually that we've contextualized our operational systems, but not our data systems, they remain separate. Maybe you could elaborate on this point. >> Yes. I think this is, again, has a historical background and beginning. For a really long time, applications have dealt with features and the logic of running the business and encapsulating the data and the state that they need to run that feature or run that business function. And then we had for anything analytical driven, which required access data across these applications and across the longer dimension of time around different subjects within the organization. This analytical data, we had made a decision that, "Okay, let's leave those applications aside. Let's leave those databases aside. We'll extract the data out and we'll load it, or we'll transform it and put it under the analytical kind of a data stack and then downstream from it, we will have analytical data users, the data analysts, the data sciences and the, you know, the portfolio of users that are growing use that data stack. And that led to this really separation of dual stack with point to point integration. So applications went down the path of transactional databases or urban document store, but using APIs for communicating and then we've gone to, you know, lake storage or data warehouse on the other side. If we are moving and that again, enforces the silo of data versus app, right? So if we are moving to the world that our missions that are ambitions around making applications, more intelligent. Making them data driven. These two worlds need to come closer. As in ML Analytics gets embedded into those app applications themselves. And the data sharing, as a very essential ingredient of that, gets embedded and gets closer, becomes closer to those applications. So, if you are looking at this now cross-functional, app data, based team, right? Business team, then the technology stacks can't be so segregated, right? There has to be a continuum of experience from app delivery, to sharing of the data, to using that data, to embed models back into those applications. And that continuum of experience requires well integrated technologies. I'll give you an example, which actually in some sense, we are somewhat moving to that direction. But if we are talking about data sharing or data modeling and applications use one set of APIs, you know, HTTP compliant, GraQL or RAC APIs. And on the other hand, you have proprietary SQL, like connect to my database and run SQL. Like those are very two different models of representing and accessing data. So we kind of have to harmonize or integrate those two worlds a bit more closely to achieve that domain oriented cross-functional teams. >> Yeah. We are going to talk about some of the gaps later and actually you look at them as opportunities, more than barriers. But they are barriers, but they're opportunities for more innovation. Let's go on to the fourth one. The next point, it deals with the roles that the platform serves. Data mesh proposes that domain experts own the data and take responsibility for it end to end and are served by the technology. Kind of, we referenced that before. Whereas your contention is that today, data systems are really designed for specialists. I think you use the term hyper specialists a lot. I love that term. And the generalist are kind of passive bystanders waiting in line for the technical teams to serve them. >> Yes. I mean, if you think about the, again, the intention behind data mesh was creating a responsible data sharing model that scales out. And I challenge any organization that has a scaled ambitions around data or usage of data that relies on small pockets of very expensive specialists resources, right? So we have no choice, but upscaling cross-scaling. The majority population of our technologists, we often call them generalists, right? That's a short hand for people that can really move from one technology to another technology. Sometimes we call them pandric people sometimes we call them T-shaped people. But regardless, like we need to have ability to really mobilize our generalists. And we had to do that at Thoughtworks. We serve a lot of our clients and like many other organizations, we are also challenged with hiring specialists. So we have tested the model of having a few specialists, really conveying and translating the knowledge to generalists and bring them forward. And of course, platform is a big enabler of that. Like what is the language of using the technology? What are the APIs that delight that generalist experience? This doesn't mean no code, low code. We have to throw away in to good engineering practices. And I think good software engineering practices remain to exist. Of course, they get adopted to the world of data to build resilient you know, sustainable solutions, but specialty, especially around kind of proprietary technology is going to be a hard one to scale. >> Okay. I'm definitely going to come back and pick your brain on that one. And, you know, your point about scale out in the examples, the practical examples of companies that have implemented data mesh that I've talked to. I think in all cases, you know, there's only a handful that I've really gone deep with, but it was their hadoop instances, their clusters wouldn't scale, they couldn't scale the business and around it. So that's really a key point of a common pattern that we've seen now. I think in all cases, they went to like the data lake model and AWS. And so that maybe has some violation of the principles, but we'll come back to that. But so let me go on to the next one. Of course, data mesh leans heavily, toward this concept of decentralization, to support domain ownership over the centralized approaches. And we certainly see this, the public cloud players, database companies as key actors here with very large install bases, pushing a centralized approach. So I guess my question is, how realistic is this next point where you have decentralized technologies ruling the roost? >> I think if you look at the history of places, in our industry where decentralization has succeeded, they heavily relied on standardization of connectivity with, you know, across different components of technology. And I think right now you are right. The way we get value from data relies on collection. At the end of the day, collection of data. Whether you have a deep learning machinery model that you're training, or you have, you know, reports to generate. Regardless, the model is bring your data to a place that you can collect it, so that we can use it. And that leads to a naturally set of technologies that try to operate as a full stack integrated proprietary with no intention of, you know, opening, data for sharing. Now, conversely, if you think about internet itself, web itself, microservices, even at the enterprise level, not at the planetary level, they succeeded as decentralized technologies to a large degree because of their emphasis on open net and openness and sharing, right. API sharing. We don't talk about, in the API worlds, like we don't say, you know, "I will build a platform to manage your logical applications." Maybe to a degree but we actually moved away from that. We say, "I'll build a platform that opens around applications to manage your APIs, manage your interfaces." Right? Give you access to API. So I think the shift needs to... That definition of decentralized there means really composable, open pieces of the technology that can play nicely with each other, rather than a full stack, all have control of your data yet being somewhat decentralized within the boundary of my platform. That's just simply not going to scale if data needs to come from different platforms, different locations, different geographical locations, it needs to rethink. >> Okay, thank you. And then the final point is, is data mesh favors technologies that are domain agnostic versus those that are domain aware. And I wonder if you could help me square the circle cause it's nuanced and I'm kind of a 100 level student of your work. But you have said for example, that the data teams lack context of the domain and so help us understand what you mean here in this case. >> Sure. Absolutely. So as you said, we want to take... Data mesh tries to give autonomy and decision making power and responsibility to people that have the context of those domains, right? The people that are really familiar with different business domains and naturally the data that that domain needs, or that naturally the data that domains shares. So if the intention of the platform is really to give the power to people with most relevant and timely context, the platform itself naturally becomes as a shared component, becomes domain agnostic to a large degree. Of course those domains can still... The platform is a (chuckles) fairly overloaded world. As in, if you think about it as a set of technology that abstracts complexity and allows building the next level solutions on top, those domains may have their own set of platforms that are very much doing agnostic. But as a generalized shareable set of technologies or tools that allows us share data. So that piece of technology needs to relinquish the knowledge of the context to the domain teams and actually becomes domain agnostic. >> Got it. Okay. Makes sense. All right. Let's shift gears here. Talk about some of the gaps and some of the standards that are needed. You and I have talked about this a little bit before, but this digs deeper. What types of standards are needed? Maybe you could walk us through this graphic, please. >> Sure. So what I'm trying to depict here is that if we imagine a world that data can be shared from many different locations, for a variety of analytical use cases, naturally the boundary of what we call a node on the mesh will encapsulates internally a fair few pieces. It's not just the boundary of that, not on the mesh, is the data itself that it's controlling and updating and maintaining. It's of course a computation and the code that's responsible for that data. And then the policies that continue to govern that data as long as that data exists. So if that's the boundary, then if we shift that focus from implementation details, that we can leave that for later, what becomes really important is the scene or the APIs and interfaces that this node exposes. And I think that's where the work that needs to be done and the standards that are missing. And we want the scene and those interfaces be open because that allows, you know, different organizations with different boundaries of trust to share data. Not only to share data to kind of move that data to yes, another location, to share the data in a way that distributed workloads, distributed analytics, distributed machine learning model can happen on the data where it is. So if you follow that line of thinking around the centralization and connection of data versus collection of data, I think the very, very important piece of it that needs really deep thinking, and I don't claim that I have done that, is how do we share data responsibly and sustainably, right? That is not brittle. If you think about it today, the ways we share data, one of the very common ways is around, I'll give you a JDC endpoint, or I give you an endpoint to your, you know, database of choice. And now as technology, whereas a user actually, you can now have access to the schema of the underlying data and then run various queries or SQL queries on it. That's very simple and easy to get started with. That's why SQL is an evergreen, you know, standard or semi standard, pseudo standard that we all use. But it's also very brittle, because we are dependent on a underlying schema and formatting of the data that's been designed to tell the computer how to store and manage the data. So I think that the data sharing APIs of the future really need to think about removing this brittle dependencies, think about sharing, not only the data, but what we call metadata, I suppose. Additional set of characteristics that is always shared along with data to make the data usage, I suppose ethical and also friendly for the users and also, I think we have to... That data sharing API, the other element of it, is to allow kind of computation to run where the data exists. So if you think about SQL again, as a simple primitive example of computation, when we select and when we filter and when we join, the computation is happening on that data. So maybe there is a next level of articulating, distributed computational data that simply trains models, right? Your language primitives change in a way to allow sophisticated analytical workloads run on the data more responsibly with policies and access control and force. So I think that output port that I mentioned simply is about next generation data sharing, responsible data sharing APIs. Suitable for decentralized analytical workloads. >> So I'm not trying to bait you here, but I have a follow up as well. So you schema, for all its good creates constraints. No schema on right, that didn't work, cause it was just a free for all and it created the data swamps. But now you have technology companies trying to solve that problem. Take Snowflake for example, you know, enabling, data sharing. But it is within its proprietary environment. Certainly Databricks doing something, you know, trying to come at it from its angle, bringing some of the best to data warehouse, with the data science. Is your contention that those remain sort of proprietary and defacto standards? And then what we need is more open standards? Maybe you could comment. >> Sure. I think the two points one is, as you mentioned. Open standards that allow... Actually make the underlying platform invisible. I mean my litmus test for a technology provider to say, "I'm a data mesh," (laughs) kind of compliant is, "Is your platform invisible?" As in, can I replace it with another and yet get the similar data sharing experience that I need? So part of it is that. Part of it is open standards, they're not really proprietary. The other angle for kind of sharing data across different platforms so that you know, we don't get stuck with one technology or another is around APIs. It is around code that is protecting that internal schema. So where we are on the curve of evolution of technology, right now we are exposing the internal structure of the data. That is designed to optimize certain modes of access. We're exposing that to the end client and application APIs, right? So the APIs that use the data today are very much aware that this database was optimized for machine learning workloads. Hence you will deal with a columnar storage of the file versus this other API is optimized for a very different, report type access, relational access and is optimized around roles. I think that should become irrelevant in the API sharing of the future. Because as a user, I shouldn't care how this data is internally optimized, right? The language primitive that I'm using should be really agnostic to the machine optimization underneath that. And if we did that, perhaps this war between warehouse or lake or the other will become actually irrelevant. So we're optimizing for that human best human experience, as opposed to the best machine experience. We still have to do that but we have to make that invisible. Make that an implementation concern. So that's another angle of what should... If we daydream together, the best experience and resilient experience in terms of data usage than these APIs with diagnostics to the internal storage structure. >> Great, thank you for that. We've wrapped our ankles now on the controversy, so we might as well wade all the way in, I can't let you go without addressing some of this. Which you've catalyzed, which I, by the way, I see as a sign of progress. So this gentleman, Paul Andrew is an architect and he gave a presentation I think last night. And he teased it as quote, "The theory from Zhamak Dehghani versus the practical experience of a technical architect, AKA me," meaning him. And Zhamak, you were quick to shoot back that data mesh is not theory, it's based on practice. And some practices are experimental. Some are more baked and data mesh really avoids by design, the specificity of vendor or technology. Perhaps you intend to frame your post as a technology or vendor specific, specific implementation. So touche, that was excellent. (Zhamak laughs) Now you don't need me to defend you, but I will anyway. You spent 14 plus years as a software engineer and the better part of a decade consulting with some of the most technically advanced companies in the world. But I'm going to push you a little bit here and say, some of this tension is of your own making because you purposefully don't talk about technologies and vendors. Sometimes doing so it's instructive for us neophytes. So, why don't you ever like use specific examples of technology for frames of reference? >> Yes. My role is pushes to the next level. So, you know everybody picks their fights, pick their battles. My role in this battle is to push us to think beyond what's available today. Of course, that's my public persona. On a day to day basis, actually I work with clients and existing technology and I think at Thoughtworks we have given the talk we gave a case study talk with a colleague of mine and I intentionally got him to talk about (indistinct) I want to talk about the technology that we use to implement data mesh. And the reason I haven't really embraced, in my conversations, the specific technology. One is, I feel the technology solutions we're using today are still not ready for the vision. I mean, we have to be in this transitional step, no matter what we have to be pragmatic, of course, and practical, I suppose. And use the existing vendors that exist and I wholeheartedly embrace that, but that's just not my role, to show that. I've gone through this transformation once before in my life. When microservices happened, we were building microservices like architectures with technology that wasn't ready for it. Big application, web application servers that were designed to run these giant monolithic applications. And now we're trying to run little microservices onto them. And the tail was riding the dock, the environmental complexity of running these services was consuming so much of our effort that we couldn't really pay attention to that business logic, the business value. And that's where we are today. The complexity of integrating existing technologies is really overwhelmingly, capturing a lot of our attention and cost and effort, money and effort as opposed to really focusing on the data product themselves. So it's just that's the role I have, but it doesn't mean that, you know, we have to rebuild the world. We've got to do with what we have in this transitional phase until the new generation, I guess, technologies come around and reshape our landscape of tools. >> Well, impressive public discipline. Your point about microservice is interesting because a lot of those early microservices, weren't so micro and for the naysayers look past this, not prologue, but Thoughtworks was really early on in the whole concept of microservices. So be very excited to see how this plays out. But now there was some other good comments. There was one from a gentleman who said the most interesting aspects of data mesh are organizational. And that's how my colleague Sanji Mohan frames data mesh versus data fabric. You know, I'm not sure, I think we've sort of scratched the surface today that data today, data mesh is more. And I still think data fabric is what NetApp defined as software defined storage infrastructure that can serve on-prem and public cloud workloads back whatever, 2016. But the point you make in the thread that we're showing you here is that you're warning, and you referenced this earlier, that the segregating different modes of access will lead to fragmentation. And we don't want to repeat the mistakes of the past. >> Yes, there are comments around. Again going back to that original conversation that we have got this at a macro level. We've got this tendency to decompose complexity based on technical solutions. And, you know, the conversation could be, "Oh, I do batch or you do a stream and we are different."' They create these bifurcations in our decisions based on the technology where I do events and you do tables, right? So that sort of segregation of modes of access causes accidental complexity that we keep dealing with. Because every time in this tree, you create a new branch, you create new kind of new set of tools and then somehow need to be point to point integrated. You create new specialization around that. So the least number of branches that we have, and think about really about the continuum of experiences that we need to create and technologies that simplify, that continuum experience. So one of the things, for example, give you a past experience. I was really excited around the papers and the work that came around on Apache Beam, and generally flow based programming and stream processing. Because basically they were saying whether you are doing batch or whether you're doing streaming, it's all one stream. And sometimes the window of time, narrows and sometimes the window of time over which you're computing, widens and at the end of today, is you are just getting... Doing the stream processing. So it is those sort of notions that simplify and create continuum of experience. I think resonate with me personally, more than creating these tribal fights of this type versus that mode of access. So that's why data mesh naturally selects kind of this multimodal access to support end users, right? The persona of end users. >> Okay. So the last topic I want to hit, this whole discussion, the topic of data mesh it's highly nuanced, it's new, and people are going to shoehorn data mesh into their respective views of the world. And we talked about lake houses and there's three buckets. And of course, the gentleman from LinkedIn with Azure, Microsoft has a data mesh community. See you're going to have to enlist some serious army of enforcers to adjudicate. And I wrote some of the stuff down. I mean, it's interesting. Monte Carlo has a data mesh calculator. Starburst is leaning in, chaos. Search sees themselves as an enabler. Oracle and Snowflake both use the term data mesh. And then of course you've got big practitioners J-P-M-C, we've talked to Intuit, Orlando, HelloFresh has been on, Netflix has this event based sort of streaming implementation. So my question is, how realistic is it that the clarity of your vision can be implemented and not polluted by really rich technology companies and others? (Zhamak laughs) >> Is it even possible, right? Is it even possible? That's a yes. That's why I practice then. This is why I should practice things. Cause I think, it's going to be hard. What I'm hopeful, is that the socio-technical, Leveling Data mentioned that this is a socio-technical concern or solution, not just a technology solution. Hopefully always brings us back to, you know, the reality that vendors try to sell you safe oil that solves all of your problems. (chuckles) All of your data mesh problems. It's just going to cause more problem down the track. So we'll see, time will tell Dave and I count on you as one of those members of, (laughs) you know, folks that will continue to share their platform. To go back to the roots, as why in the first place? I mean, I dedicated a whole part of the book to 'Why?' Because we get, as you said, we get carried away with vendors and technology solution try to ride a wave. And in that story, we forget the reason for which we even making this change and we are going to spend all of this resources. So hopefully we can always come back to that. >> Yeah. And I think we can. I think you have really given this some deep thought and as we pointed out, this was based on practical knowledge and experience. And look, we've been trying to solve this data problem for a long, long time. You've not only articulated it well, but you've come up with solutions. So Zhamak, thank you so much. We're going to leave it there and I'd love to have you back. >> Thank you for the conversation. I really enjoyed it. And thank you for sharing your platform to talk about data mesh. >> Yeah, you bet. All right. And I want to thank my colleague, Stephanie Chan, who helps research topics for us. Alex Myerson is on production and Kristen Martin, Cheryl Knight and Rob Hoff on editorial. Remember all these episodes are available as podcasts, wherever you listen. And all you got to do is search Breaking Analysis Podcast. Check out ETR's website at etr.ai for all the data. And we publish a full report every week on wikibon.com, siliconangle.com. You can reach me by email david.vellante@siliconangle.com or DM me @dvellante. Hit us up on our LinkedIn post. This is Dave Vellante for theCUBE Insights powered by ETR. Have a great week, stay safe, be well. And we'll see you next time. (bright music)

Published Date : Apr 20 2022

SUMMARY :

bringing you data driven insights Organizations that have taken the plunge and have a conversation. and much of the past two years, and as we see, and some of the data and make the data available But the data warehouse crowd will say, in the middle to move the data around. and talk about how you serve and the data itself together and the implications. and the logic of running the business and are served by the technology. to build resilient you I think in all cases, you know, And that leads to a that the data teams lack and naturally the data and some of the standards that are needed. and formatting of the data and it created the data swamps. We're exposing that to the end client and the better part of a decade So it's just that's the role I have, and for the naysayers look and at the end of today, And of course, the gentleman part of the book to 'Why?' and I'd love to have you back. And thank you for sharing your platform etr.ai for all the data.

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Poojan Kumar, Clumio & Sabina Joseph, AWS Technology Partners | Unstoppable Domains Partner Showcase


 

>>Hello and welcome to the AWS partners showcase season one, episode two. I'm your host of the cube John ferry. We're here with two great guests who John Kumar, CEO of and Sabina Joseph, the general manager of AWS. Welcome to the show. Welcome to welcome to the cube, >>John. Good to see you >>Again. Great to see both of you both cube. Alumna's great to see how the businesses is going, going very well. Cloud scale, continuing to dominate Columbia is doing extremely well. Tell us more about what's going on in Columbia. What's your mission? What kinds of use cases are you seeing? Napa John, that's helping you guys keep your growth trajectory and solve your customer problems. >>Yeah. Firstly, thank you, John. Thank you, Sabina. Great to be here is a backup as a service platform. That's built natively on AWS for AWS, and we do support other use cases beyond AWS. But our primary mission is to basically deliver, you know, a ransomware data protection solution, you know, on AWS for AWS customers. Right? So if we think about it, you know, one of the things that's, you know, typically holding back any company to put mission critical workloads on a fantastic platform, a public cloud platform like AWS is to make sure that the data is protected in the event of any attack. And it's also done with extreme amount of simplicity, right? So that nobody is doing the heavy lift of doing backup themselves, right? So that's what really drew me or provides. It's a service. It's a turnkey service that provides, you know, data protection on AWS, whatever. >>Well, you're a frequent cube alumni. We're always talking about the importance of that, but I want to ask you this year more than ever, you're seeing it at the center of the conversation built in from day one, you're seeing a lot more threats, certainly mentioned ransomware and more there's more and more online attacks that's impacting this particular area more than ever before. Can you comment on what your focus has been this year around that? >>Yeah, I see it. If you think about tumor's evolution, our primary mission has been to go and protect every data source, but guess what? Right with more and more move to the public cloud and you look just AWS is journey and that pioneer in public cloud going from, you know, whatever 3 billion in revenues, 10 years ago to north of 70 billion run rate today, there's so much of data that is in the public cloud and the, and the most important thing that customers need is they want to free themselves from going and protecting this data themselves. Right? And, and there's a lot of scale in these environments, right? If you look at customers running hundreds of thousands of AWS accounts across every region on AWS, and if you give them that kind of flexibility and that kind of scale, what they want is give me a turnkey solution that just allows me to go and protect all of these workloads running across all of these regions in a service that takes the data out of my accounts separately in an air gap fashion, right. And that's really what we basically provide. And that's what we focused on over the last 12 months. Right? So if you look at what we have done is we've gone after every important service on AWS TC to EBS RDS, S3, dynamo, sequel databases, and other databases running on top of BC too. So now that becomes the comprehensive set of things that somebody needs to use to really deliver an application on top of the public cloud. And that's where we want for, >>And the growth has been there and the results on Amazon because of the refactoring has been huge. Can you share any examples of some successes that you've had with, with the AWS refactoring and all that good stuff going on? >>Yeah. I mean, I think that what we have seen is, you know, customers that basically told us that before you guys existed, we had to go and build these things ourselves, right. Again, you know, they had all the, the, the blocks to go and do it themselves, but it was so much of a heavy lift to go and do it themselves. And again, they didn't want to be in a, you know, in that business. So, so what we have done essentially for, and we have, you know, we have some joint customers at a pretty massive scale that basically have said that, okay, let me just use your solution to protect my critical assets. Like, you know, things, you know, sitting in S3 and really, you know, we'll use gloomy as a, as a >>Yeah, I think that's a great example of the refactoring Sabina. Gotta, I gotta ask you, you obviously you're at the center of this. You have your hand on the wheel of the partnerships and all the innovators out there. The growth of AWS just has been spectacular because there's value being created. Again, companies are refactoring their business on the cloud and you're at the center of it. So talk about the partnership with Clooney. Can you tell us how it all started and where it's going? >>Yeah, thanks for having me here, John, and good to see you again, Fujian, if I'm not mistaken for John, we met each other at the San Francisco summit, the AWS San Francisco summit, actually I believe it was in 2016 or 2017. You can correct me if I'm wrong here, but yes, I think so. It was, it was in the 8% a month of April. I still remember it. And that's when, you know, you kind of mentioned to me about and this modern backup as a service solution that you were creating, you're still in stealth mode. So you couldn't talk a lot about it. And B started to engage deeply on the partnership, right from 2017. And initially we were kind of focused around helping Colombia build a solution using our well-architected review. And then as soon as we all came out of stealth mode, we started to engage more deeply around deeper integrations and also on go to market activities. >>As you know, AWS has a very prescriptive approach to our partnerships. So we started to work with around the five pillars of security, reliability, cost optimization, performance, and operational excellence to really help them tune the solution on AWS. And we also started to engage with our service teams and I have to thank Paul John and his team here. They really embraced those deeper and broader integrations, many services that Pooja mentioned, but also specifically want to mention S3 EBS. And our Columbia was also a launch partner for AWS outpost when AWS in fact, launched outpost. So I want to kind of commend CLU, CLU MEO, and the entire team kind of embracing this technology and innovation and this modern backup as a service approach. And also also embracing how we want to focus on the five key pillars that I mentioned. >>And that's a great example of success when you ride the wave, which I talk about the ACLU, Colombia trends in the data protection, because one of the things that you pointed out earlier is the ransomware. Okay. That's a big one, right? That's a big, hot area. How, how is the cloud, first of all, how is that going? And then how has the cloud equation changed the ransomware defense and protection piece of it? >>Yeah. Now I just, I wonder I had a little bit on what Sabina mentioned before I answered the question, John, if you don't mind. Sure. I think that collaboration is where is the reason why we are here today, right? Like if you think about it, like we were the first design partners to go and build, you know, the EBS direct API, right. And we work closely with the EBS teams, not just for the API, but the cost structure of it. How would somebody like us use it? So we are at the bleeding edge of some of these services that we are using and that has enabled us, you know, to be where we are today. So again, thank you very much to be enough for this fantastic partnership. And again, there's so much to go and do to really go and nail this in a, in a, in a, in a great way on, on the public cloud. >>So now coming back to your question, John, you know, fundamentally, if you see right, you know, what happened is when, when, when customers move to the public cloud, you know, right there, you know, the ease of use with which, you know, AWS provides these services, right? And the consumption of these services actually drives some amazing behavior, right? Where people actually want to go and build, build, build, and build. But then it comes a time where somebody comes in and says, okay, you know, are you compliant? Right. You know, do you have the right compliance in place? You have all these accounts that you have, but what is running in each of these accounts, you have visibility in those accounts. And are these accounts that the data in these accounts is this gap, right? This is getting air gap in the same region, or does it need to be across regions? >>Right. You know, I'm in the east, do I need to, you know, have an air gap in the west and so on and so forth. Right? So all of these, you know, confluence of all these things come in and by the, all these problems existed in on-premise world, they get translated in, in the public cloud, where do I need to replicate my data, doing it to back it up? Do I need air gapped in a, like an on-prem world? You had a data domain of plans, which was separate from your primary storage for a reason, same similar something similar now needs to happen here for compliance reasons and for ransomware reason. So a lot of parallels here is just that here we are, it almost feels like, you know, as they say, right, the more things changed. The more they remain the same. That's what it is in the public cloud again. >>Well, that's a good point. I mean, let's take that example of on premises versus the cloud. Also, the clouds got more scale too, by the way. So now you've got regions, this is a common problem that customers are having, you can build your own and, or use solutions, but if you don't get ahead of it, the compliance question can bite you in the, you know what, because you then got to go back and retrofit everything. So, so that's kind of what I hear a lot on my end is like, okay, I want to be compliant from day one. I want to have an answer when asked, I don't want to have to go to old techniques that don't fit the cloud. That comes up a lot. What's your answer to that? >>Yeah, no, no. We were pretty much right. I think it's like, you know, when it, when it comes to compliance and all of these things, you know, people at the end of the day are looking for that same foundation of, of things. The same questions are asked for an encryption. You know, you know, I is my data where it needs to be when it needs to be right. What is my recovery point? Objective? What is my recovery time objective? All of these things basically come together. And now, as you said, it's just the scale that you're dealing is, is extremely different in the cloud and the, and the services, right? The easier it is that, you know, it is to use these services. And especially what AWS does, it makes it so easy. So compelling that same ease of use needs to get translated with a SAS service, like what we are doing with data protection, right? That that ease of use is very important. You have to preserve that sanctity >>Sabina. Let's get back to you. You mentioned earlier about the design partner, that benefits for Colombia. Now let's take it to the next level. As customers really realize they have a problem, they need solutions and you're on the AWS side. So you gotta have the answers for the customers. You've got to put people together, make things work. There's a variety of things that you guys offer. What are some of the different facets of the ISV or the partner programs that you offer to partners like Clooney, you know, that they can benefit from? >>Absolutely John, we believe in a win-win approach to the partnerships because that's what makes partnerships durable over time. We're always striving to do better here. And we continue to broaden our investments. As you know, John, the AWS management team, right from Adam Phillipsky, our CEO down firmly believe that partners are critical to our success, our longterm success, and as partners like CLU MEO work to lean in with us with more investment resources, our technology innovation. We also ensure that we are doing our part by providing value back to Cleo about a few years ago, as you might recall, right. We really did a lot of investment in our sales team on the AWS side. Well, one of the tanks me and also our partners observed is while we were making investments in the AWS sales team, I don't think we were doing a great job at helping our partners with reaching out to those customers. >>What we call as co-sale and partners gave us feedback on this. We are very partner and customer feedback driven, and we introduced in fact, a new role called the ISP success manager, ISS, who are basically embedded in our field. And they work with partners to help them close opportunities. And also net new opportunities are we've also in 2020. I believe that re-invent, we launched the ISB accelerate program whereby we offer incentives to the AWS field team to work with our partners to close existing opportunities and also bring in net new opportunities. So all of this has led to closer collaboration in the field between both our field teams, Muir's field team and our field team, but also accelerated mutual customer wins. I'm not saying that we are doing everything great. We still have a long ways to go. And we are constantly getting feedback from cluneal and also some of our other key partners, and we'll continue to get better at it. But I think the role of the ISV success manager and also the ISP accelerate program has been key to bringing in cold cell success. >>Well, John, what's your take on, is this a good partnership for you? I mean, see, the wave of Vegas has got the growth numbers. You mentioned that, but from a partnership standpoint, you're closing business, they got scale. Is it working? How do you organize your company to take advantage of these benefits? Can you share your thoughts? >>Absolutely not. We have embraced the ecosystem wholeheartedly 100%, but if you think about it, what we have done is look at our offering on AWS marketplace. There's an example, right? We are the only company I would say in our domain, obviously that routes our entire business through AWS marketplace. Whether obviously we get a lot of organic benefit from AWS marketplace, people go and search for a solution and from your shows up, and obviously they go and onboard self onboard themselves, and guess what? We let them self onboard themselves. And we rely on AWS's billing automatically. So you don't need to talk to us. You can just get billed automatically in your AWS bill and you get your data protection solution. Or if you directly reached out to us, guess what we do. We actually route you through AWS marketplace. All the onboarding is just to one place and it's a fantastic experience. >>So we have gone like all in, on that experience and completely like, you know, internalized that that's the right way to do things. And of course, thanks to, you know, Sabina's team and the marketplace team to create that platform so that we could actually plug it into it. But that's the kind of benefits that we have that we have, you know, taken advantage of a DWI. That's one example, another example that Sabina mentioned, right, which is the whole ACE program. We put a ton of registrations on AIS and with all the wins that we get on AWS, they could broadcast it to the sellers. So that creates its own vicious cycle in terms of more coming into the pipeline and more closing in. So, so these are just two small examples, but there's other examples that we look at our recent press release, where AWS, you know, when we, when we launched yesterday data protection and backup, the GM of AWSs three supported us in the press release. So there's things like that, that it's a, it's a fantastic collaboration. That's working really well for our joint customers. Sorry. >>And tell us something about the partnership between 80 of us, including, you know, that people might not be aware of some of the things that Poojan said that they're different out there that, that are, co-selling go marketing, that you guys offer people you guys work together on. >>Yeah. The, the ISV accelerate program that was created, it was really created with partners like Klunier in mind, our SAS partners. I think that that is something very, very unique between our partnership and, you know, I, I want to double click on what Poojan said, which is riding their opportunities through marketplace, right? All of their opportunities. That is something pretty unique. They understand the richness of the platform and also how customers are procuring software today in this world. And they've embraced that. And we really appreciate that. And I want to say, you know, another thing about Qumulo is they're all in on AWS, which is another unique thing. There are not a lot of, I would say all in partnerships in my world and I manage infrastructure, business apps, applications, and industry partnerships from the Americas globally. And all of those things are very, very unique in our partnership, which has led to success. Right. We started very, very early stage when Columbia was in stealth mode in 2017 and look where we've come today. And it's really kudos to Paul, John and his entire team for believing in the partnership for leaning in with us and for placing that trust with us. >>Awesome. Pooja, any final words you'd like to share for folks out there about the conversation and what's going on in Columbia? >>Yeah, no, absolutely. You know, as I said, I think we have been fortunate to be very early adopters of all these technologies and go and really build what a true cloud native solution has to be. Right. And, and again, right, you know, this is what customers are really looking for. And people are looking for, you know, at least on the data protection side, you know, ransomware air gap solution, people are looking for a solution natively built on the cloud because that's the only way a solution can deliver something at the scale and the cost structure that is needed to have, you know, a data protection solution in the public cloud. So, so this has been just a fantastic thing end to end, you know, for us overall. And we really look forward to, you know, going, you know, doing much more with AWS as we essentially go and scale, >>I have to ask, but before we, before we go, cause you're the CEO of the company and founder having all that backend infrastructure from Amazon, just on the resources, great. It creates a market for your product, but also the sales piece, you know, they got the marketplace, you mentioned, that's a big expense that you don't have to carry, you know, and you get revenue and top line. I mean, that's an impact for startups out there and growing companies. That's a pretty big deal. What's your, what's your advice to folks out there who are trying to think about the buy versus use the leverage of the, of the marketplace, which is, which is at large scale, because as a CEO, you're, you've got to make these decisions. What's your opinion on that? >>It's not, it's not as, as easy as I make it sound to do your own part. You know, AWS is, is, is, is huge, right? It's huge. And so we have to do our part to educate everybody within the, you know, even the AWS seller base to make sure that they internalize the fact that this is the right solution for the customers, for our joint customers, right? So we have to do that all day long. So there's no running away the no shortcut to everything, but obviously AWS does its part to make it very, as easy as possible, but there's a lot of heavy lifting we still have to do. And I think that'll only become easier and easier over the next few years >>And Sabina your takeout at AVS. You've got a great job. You were with all the hot growth companies. This is the big wave we're on right now with the cloud next generation clouds here, a lot of opportunities. >>Absolutely. And it's, and it's thanks to Pooja and, and partners like Lumeo that really understand what it takes to build a cloud native solution because it's part of it is building. And part of it is the co-selling go-to-market engine and embracing both of that is critical to success. >>Well, thank you both for coming on this journey here on the cube, as part of the showcase, push on. Great to see you to being a great to see you as well. And thanks for sharing that insight. Appreciate it. >>Thank you very much. >>Okay. AWS partners showcase speeding innovation with AWS. I'm John Ford, your host of the cube. Thanks for watching.

Published Date : Mar 2 2022

SUMMARY :

CEO of and Sabina Joseph, the general manager of AWS. Great to see both of you both cube. So if we think about it, you know, one of the things that's, you know, We're always talking about the importance of that, but I want to ask you this year more is journey and that pioneer in public cloud going from, you know, whatever 3 billion in revenues, Can you share any examples of some successes that you've had with, So, so what we have done essentially for, and we have, you know, we have some joint customers Can you tell us how it all started and where it's And that's when, you know, you kind of mentioned to me about As you know, AWS has a very prescriptive approach to our partnerships. And that's a great example of success when you ride the wave, which I talk about the ACLU, you know, the EBS direct API, right. when, when customers move to the public cloud, you know, right there, you know, the ease of use So all of these, you know, confluence of all these things come in and by the, all these problems existed in on-premise world, you can build your own and, or use solutions, but if you don't get ahead of it, the compliance question can bite I think it's like, you know, when it, when it comes to compliance and all of these things, the ISV or the partner programs that you offer to partners like Clooney, back to Cleo about a few years ago, as you might recall, So all of this has led to closer collaboration Can you share your thoughts? So you don't need to talk to us. But that's the kind of benefits that we have that we have, you know, taken advantage of a DWI. And tell us something about the partnership between 80 of us, including, you know, that people might not be aware of some And I want to say, you know, another thing about Qumulo is and what's going on in Columbia? And people are looking for, you know, at least on the data protection side, you know, ransomware air but also the sales piece, you know, they got the marketplace, you mentioned, you know, even the AWS seller base to make sure that they internalize the fact that this is the right solution This is the big wave we're on right now with the cloud next generation clouds here, a lot of opportunities. And part of it is the co-selling go-to-market engine and embracing both of that Great to see you to being a great to see you as well. I'm John Ford, your host of the cube.

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Breaking Analysis: Enterprise Technology Predictions 2022


 

>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR, this is Breaking Analysis with Dave Vellante. >> The pandemic has changed the way we think about and predict the future. As we enter the third year of a global pandemic, we see the significant impact that it's had on technology strategy, spending patterns, and company fortunes Much has changed. And while many of these changes were forced reactions to a new abnormal, the trends that we've seen over the past 24 months have become more entrenched, and point to the way that's coming ahead in the technology business. Hello and welcome to this week's Wikibon CUBE Insights powered by ETR. In this Breaking Analysis, we welcome our partner and colleague and business friend, Erik Porter Bradley, as we deliver what's becoming an annual tradition for Erik and me, our predictions for Enterprise Technology in 2022 and beyond Erik, welcome. Thanks for taking some time out. >> Thank you, Dave. Luckily we did pretty well last year, so we were able to do this again. So hopefully we can keep that momentum going. >> Yeah, you know, I want to mention that, you know, we get a lot of inbound predictions from companies and PR firms that help shape our thinking. But one of the main objectives that we have is we try to make predictions that can be measured. That's why we use a lot of data. Now not all will necessarily fit that parameter, but if you've seen the grading of our 2021 predictions that Erik and I did, you'll see we do a pretty good job of trying to put forth prognostications that can be declared correct or not, you know, as black and white as possible. Now let's get right into it. Our first prediction, we're going to go run into spending, something that ETR surveys for quarterly. And we've reported extensively on this. We're calling for tech spending to increase somewhere around 8% in 2022, we can see there on the slide, Erik, we predicted spending last year would increase by 4% IDC. Last check was came in at five and a half percent. Gardner was somewhat higher, but in general, you know, not too bad, but looking ahead, we're seeing an acceleration from the ETR September surveys, as you can see in the yellow versus the blue bar in this chart, many of the SMBs that were hard hit by the pandemic are picking up spending again. And the ETR data is showing acceleration above the mean for industries like energy, utilities, retail, and services, and also, notably, in the Forbes largest 225 private companies. These are companies like Mars or Koch industries. They're predicting well above average spending for 2022. So Erik, please weigh in here. >> Yeah, a lot to bring up on this one, I'm going to be quick. So 1200 respondents on this, over a third of which were at the C-suite level. So really good data that we brought in, the usual bucket of, you know, fortune 500, global 2000 make up the meat of that median, but it's 8.3% and rising with momentum as we see. What's really interesting right now is that energy and utilities. This is usually like, you know, an orphan stock dividend type of play. You don't see them at the highest point of tech spending. And the reason why right now is really because this state of tech infrastructure in our energy infrastructure needs help. And it's obvious, remember the Florida municipality break reach last year? When they took over the water systems or they had the ability to? And this is a real issue, you know, there's bad nation state actors out there, and I'm no alarmist, but the energy and utility has to spend this money to keep up. It's really important. And then you also hit on the retail consumer. Obviously what's happened, the work from home shift created a shop from home shift, and the trends that are happening right now in retail. If you don't spend and keep up, you're not going to be around much longer. So I think the really two interesting things here to call out are energy utilities, usually a laggard in IT spend and it's leading, and also retail consumer, a lot of changes happening. >> Yeah. Great stuff. I mean, I recall when we entered the pandemic, really ETR was the first to emphasize the impact that work from home was going to have, so I really put a lot of weight on this data. Okay. Our next prediction is we're going to get into security, it's one of our favorite topics. And that is that the number one priority that needs to be addressed by organizations in 2022 is security and you can see, in this slide, the degree to which security is top of mind, relative to some other pretty important areas like cloud, productivity, data, and automation, and some others. Now people may say, "Oh, this is obvious." But I'm going to add some context here, Erik, and then bring you in. First, organizations, they don't have unlimited budgets. And there are a lot of competing priorities for dollars, especially with the digital transformation mandate. And depending on the size of the company, this data will vary. For example, while security is still number one at the largest public companies, and those are of course of the biggest spenders, it's not nearly as pronounced as it is on average, or in, for example, mid-sized companies and government agencies. And this is because midsized companies or smaller companies, they don't have the resources that larger companies do. Larger companies have done a better job of securing their infrastructure. So these mid-size firms are playing catch up and the data suggests cyber is even a bigger priority there, gaps that they have to fill, you know, going forward. And that's why we think there's going to be more demand for MSSPs, managed security service providers. And we may even see some IPO action there. And then of course, Erik, you and I have talked about events like the SolarWinds Hack, there's more ransomware attacks, other vulnerabilities. Just recently, like Log4j in December. All of this has heightened concerns. Now I want to talk a little bit more about how we measure this, you know, relatively, okay, it's an obvious prediction, but let's stick our necks out a little bit. And so in addition to the rise of managed security services, we're calling for M&A and/or IPOs, we've specified some names here on this chart, and we're also pointing to the digital supply chain as an area of emphasis. Again, Log4j really shone that under a light. And this is going to help the likes of Auth0, which is now Okta, SailPoint, which is called out on this chart, and some others. We're calling some winners in end point security. Erik, you're going to talk about sort of that lifecycle, that transformation that we're seeing, that migration to new endpoint technologies that are going to benefit from this reset refresh cycle. So Erik, weigh in here, let's talk about some of the elements of this prediction and some of the names on that chart. >> Yeah, certainly. I'm going to start right with Log4j top of mind. And the reason why is because we're seeing a real paradigm shift here where things are no longer being attacked at the network layer, they're being attacked at the application layer, and in the application stack itself. And that is a huge shift left. And that's taking in DevSecOps now as a real priority in 2022. That's a real paradigm shift over the last 20 years. That's not where attacks used to come from. And this is going to have a lot of changes. You called out a bunch of names in there that are, they're either going to work. I would add to that list Wiz. I would add Orca Security. Two names in our emerging technology study, in addition to the ones you added that are involved in cloud security and container security. These names are either going to get gobbled up. So the traditional legacy names are going to have to start writing checks and, you know, legacy is not fair, but they're in the data center, right? They're, on-prem, they're not cloud native. So these are the names that money is going to be flowing to. So they're either going to get gobbled up, or we're going to see some IPO's. And on the other thing I want to talk about too, is what you mentioned. We have CrowdStrike on that list, We have SentinalOne on the list. Everyone knows them. Our data was so strong on Tanium that we actually went positive for the first time just today, just this morning, where that was released. The trifecta of these are so important because of what you mentioned, under resourcing. We can't have security just tell us when something happens, it has to automate, and it has to respond. So in this next generation of EDR and XDR, an automated response has to happen because people are under-resourced, salaries are really high, there's a skill shortage out there. Security has to become responsive. It can't just monitor anymore. >> Yeah. Great. And we should call out too. So we named some names, Snyk, Aqua, Arctic Wolf, Lacework, Netskope, Illumio. These are all sort of IPO, or possibly even M&A candidates. All right. Our next prediction goes right to the way we work. Again, something that ETR has been on for awhile. We're calling for a major rethink in remote work for 2022. We had predicted last year that by the end of 2021, there'd be a larger return to the office with the norm being around a third of workers permanently remote. And of course the variants changed that equation and, you know, gave more time for people to think about this idea of hybrid work and that's really come in to focus. So we're predicting that is going to overtake fully remote as the dominant work model with only about a third of the workers back in the office full-time. And Erik, we expect a somewhat lower percentage to be fully remote. It's now sort of dipped under 30%, at around 29%, but it's still significantly higher than the historical average of around 15 to 16%. So still a major change, but this idea of hybrid and getting hybrid right, has really come into focus. Hasn't it? >> Yeah. It's here to stay. There's no doubt about it. We started this in March of 2020, as soon as the virus hit. This is the 10th iteration of the survey. No one, no one ever thought we'd see a number where only 34% of people were going to be in office permanently. That's a permanent number. They're expecting only a third of the workers to ever come back fully in office. And against that, there's 63% that are saying their permanent workforce is going to be either fully remote or hybrid. And this, I can't really explain how big of a paradigm shift this is. Since the start of the industrial revolution, people leave their house and go to work. Now they're saying that's not going to happen. The economic impact here is so broad, on so many different areas And, you know, the reason is like, why not? Right? The productivity increase is real. We're seeing the productivity increase. Enterprises are spending on collaboration tools, productivity tools, We're seeing an increased perception in productivity of their workforce. And the CFOs can cut down an expense item. I just don't see a reason why this would end, you know, I think it's going to continue. And I also want to point out these results, as high as they are, were before the Omicron wave hit us. I can only imagine what these results would have been if we had sent the survey out just two or three weeks later. >> Yeah. That's a great point. Okay. Next prediction, we're going to look at the supply chain, specifically in how it's affecting some of the hardware spending and cloud strategies in the future. So in this chart, ETRS buyers, have you experienced problems procuring hardware as a result of supply chain issues? And, you know, despite the fact that some companies are, you know, I would call out Dell, for example, doing really well in terms of delivering, you can see that in the numbers, it's pretty clear, there's been an impact. And that's not not an across the board, you know, thing where vendors are able to deliver, especially acute in PCs, but also pronounced in networking, also in firewall servers and storage. And what's interesting is how companies are responding and reacting. So first, you know, I'm going to call the laptop and PC demand staying well above pre-COVID norms. It had peaked in 2012. Pre-pandemic it kept dropping and dropping and dropping, in terms of, you know, unit volume, where the market was contracting. And we think can continue to grow this year in double digits in 2022. But what's interesting, Erik, is when you survey customers, is despite the difficulty they're having in procuring network hardware, there's as much of a migration away from existing networks to the cloud. You could probably comment on that. Their networks are more fossilized, but when it comes to firewalls and servers and storage, there's a much higher propensity to move to the cloud. 30% of customers that ETR surveyed will replace security appliances with cloud services and 41% and 34% respectively will move to cloud compute and storage in 2022. So cloud's relentless march on traditional on-prem models continues. Erik, what do you make of this data? Please weigh in on this prediction. >> As if we needed another reason to go to the cloud. Right here, here it is yet again. So this was added to the survey by client demand. They were asking about the procurement difficulties, the supply chain issues, and how it was impacting our community. So this is the first time we ran it. And it really was interesting to see, you know, the move there. And storage particularly I found interesting because it correlated with a huge jump that we saw on one of our vendor names, which was Rubrik, had the highest net score that it's ever had. So clearly we're seeing some correlation with some of these names that are there, you know, really well positioned to take storage, to take data into the cloud. So again, you didn't need another reason to, you know, hasten this digital transformation, but here we are, we have it yet again, and I don't see it slowing down anytime soon. >> You know, that's a really good point. I mean, it's not necessarily bad news for the... I mean, obviously you wish that it had no change, would be great, but things, you know, always going to change. So we'll talk about this a little bit later when we get into the Supercloud conversation, but this is an opportunity for people who embrace the cloud. So we'll come back to that. And I want to hang on cloud a bit and share some recent projections that we've made. The next prediction is the big four cloud players are going to surpass 167 billion, an IaaS and PaaS revenue in 2022. We track this. Observers of this program know that we try to create an apples to apples comparison between AWS, Azure, GCP and Alibaba in IaaS and PaaS. So we're calling for 38% revenue growth in 2022, which is astounding for such a massive market. You know, AWS is probably not going to hit a hundred billion dollar run rate, but they're going to be close this year. And we're going to get there by 2023, you know they're going to surpass that. Azure continues to close the gap. Now they're about two thirds of the size of AWS and Google, we think is going to surpass Alibaba and take the number three spot. Erik, anything you'd like to add here? >> Yeah, first of all, just on a sector level, we saw our sector, new survey net score on cloud jumped another 10%. It was already really high at 48. Went up to 53. This train is not slowing down anytime soon. And we even added an edge compute type of player, like CloudFlare into our cloud bucket this year. And it debuted with a net score of almost 60. So this is really an area that's expanding, not just the big three, but everywhere. We even saw Oracle and IBM jump up. So even they're having success, taking some of their on-prem customers and then selling them to their cloud services. This is a massive opportunity and it's not changing anytime soon, it's going to continue. >> And I think the operative word there is opportunity. So, you know, the next prediction is something that we've been having fun with and that's this Supercloud becomes a thing. Now, the reason I say we've been having fun is we put this concept of Supercloud out and it's become a bit of a controversy. First, you know, what the heck's the Supercloud right? It's sort of a buzz-wordy term, but there really is, we believe, a thing here. We think there needs to be a rethinking or at least an evolution of the term multi-cloud. And what we mean is that in our view, you know, multicloud from a vendor perspective was really cloud compatibility. It wasn't marketed that way, but that's what it was. Either a vendor would containerize its legacy stack, shove it into the cloud, or a company, you know, they'd do the work, they'd build a cloud native service on one of the big clouds and they did do it for AWS, and then Azure, and then Google. But there really wasn't much, if any, leverage across clouds. Now from a buyer perspective, we've always said multicloud was a symptom of multi-vendor, meaning I got different workloads, running in different clouds, or I bought a company and they run on Azure, and I do a lot of work on AWS, but generally it wasn't necessarily a prescribed strategy to build value on top of hyperscale infrastructure. There certainly was somewhat of a, you know, reducing lock-in and hedging the risk. But we're talking about something more here. We're talking about building value on top of the hyperscale gift of hundreds of billions of dollars in CapEx. So in addition, we're not just talking about transforming IT, which is what the last 10 years of cloud have been like. And, you know, doing work in the cloud because it's cheaper or simpler or more agile, all of those things. So that's beginning to change. And this chart shows some of the technology vendors that are leaning toward this Supercloud vision, in our view, building on top of the hyperscalers that are highlighted in red. Now, Jerry Chan at Greylock, they wrote a piece called Castles in the Cloud. It got our thinking going, and he and the team at Greylock, they're building out a database of all the cloud services and all the sub-markets in cloud. And that got us thinking that there's a higher level of abstraction coalescing in the market, where there's tight integration of services across clouds, but the underlying complexity is hidden, and there's an identical experience across clouds, and even, in my dreams, on-prem for some platforms, so what's new or new-ish and evolving are things like location independence, you've got to include the edge on that, metadata services to optimize locality of reference and data source awareness, governance, privacy, you know, application independent and dependent, actually, recovery across clouds. So we're seeing this evolve. And in our view, the two biggest things that are new are the technology is evolving, where you're seeing services truly integrate cross-cloud. And the other big change is digital transformation, where there's this new innovation curve developing, and it's not just about making your IT better. It's about SaaS-ifying and automating your entire company workflows. So Supercloud, it's not just a vendor thing to us. It's the evolution of, you know, the, the Marc Andreessen quote, "Every company will be a SaaS company." Every company will deliver capabilities that can be consumed as cloud services. So Erik, the chart shows spending momentum on the y-axis and net score, or presence in the ETR data center, or market share on the x-axis. We've talked about snowflake as the poster child for this concept where the vision is you're in their cloud and sharing data in that safe place. Maybe you could make some comments, you know, what do you think of this Supercloud concept and this change that we're sensing in the market? >> Well, I think you did a great job describing the concept. So maybe I'll support it a little bit on the vendor level and then kind of give examples of the ones that are doing it. You stole the lead there with Snowflake, right? There is no better example than what we've seen with what Snowflake can do. Cross-portability in the cloud, the ability to be able to be, you know, completely agnostic, but then build those services on top. They're better than anything they could offer. And it's not just there. I mean, you mentioned edge compute, that's a whole nother layer where this is coming in. And CloudFlare, the momentum there is out of control. I mean, this is a company that started off just doing CDN and trying to compete with Okta Mite. And now they're giving you a full soup to nuts with security and actual edge compute layer, but it's a fantastic company. What they're doing, it's another great example of what you're seeing here. I'm going to call out HashiCorp as well. They're more of an infrastructure services, a little bit more of an open-source freemium model, but what they're doing as well is completely cloud agnostic. It's dynamic. It doesn't care if you're in a container, it doesn't matter where you are. They recently IPO'd and they're down 25%, but their data looks so good across both of our emerging technology and TISA survey. It's certainly another name that's playing on this. And another one that we mentioned as well is Rubrik. If you need storage, compute, and in the cloud layer and you need to be agnostic to it, they're another one that's really playing in this space. So I think it's a great concept you're bringing up. I think it's one that's here to stay and there's certainly a lot of vendors that fit into what you're describing. >> Excellent. Thank you. All right, let's shift to data. The next prediction, it might be a little tough to measure. Before I said we're trying to be a little black and white here, but it relates to Data Mesh, which is, the ideas behind that term were created by Zhamak Dehghani of ThoughtWorks. And we see Data Mesh is really gaining momentum in 2022, but it's largely going to be, we think, confined to a more narrow scope. Now, the impetus for change in data architecture in many companies really stems from the fact that their Hadoop infrastructure really didn't solve their data problems and they struggle to get more value out of their data investments. Data Mesh prescribes a shift to a decentralized architecture in domain ownership of data and a shift to data product thinking, beyond data for analytics, but data products and services that can be monetized. Now this a very powerful in our view, but they're difficult for organizations to get their heads around and further decentralization creates the need for a self-service platform and federated data governance that can be automated. And not a lot of standards around this. So it's going to take some time. At our power panel a couple of weeks ago on data management, Tony Baer predicted a backlash on Data Mesh. And I don't think it's going to be so much of a backlash, but rather the adoption will be more limited. Most implementations we think are going to use a starting point of AWS and they'll enable domains to access and control their own data lakes. And while that is a very small slice of the Data Mesh vision, I think it's going to be a starting point. And the last thing I'll say is, this is going to take a decade to evolve, but I think it's the right direction. And whether it's a data lake or a data warehouse or a data hub or an S3 bucket, these are really, the concept is, they'll eventually just become nodes on the data mesh that are discoverable and access is governed. And so the idea is that the stranglehold that the data pipeline and process and hyper-specialized roles that they have on data agility is going to evolve. And decentralized architectures and the democratization of data will eventually become a norm for a lot of different use cases. And Erik, I wonder if you'd add anything to this. >> Yeah. There's a lot to add there. The first thing that jumped out to me was that that mention of the word backlash you said, and you said it's not really a backlash, but what it could be is these are new words trying to solve an old problem. And I do think sometimes the industry will notice that right away and maybe that'll be a little pushback. And the problems are what you already mentioned, right? We're trying to get to an area where we can have more assets in our data site, more deliverable, and more usable and relevant to the business. And you mentioned that as self-service with governance laid on top. And that's really what we're trying to get to. Now, there's a lot of ways you can get there. Data fabric is really the technical aspect and data mesh is really more about the people, the process, and the governance, but the two of those need to meet, in order to make that happen. And as far as tools, you know, there's even cataloging names like Informatica that play in this, right? Istio plays in this, Snowflake plays in this. So there's a lot of different tools that will support it. But I think you're right in calling out AWS, right? They have AWS Lake, they have AWS Glue. They have so much that's trying to drive this. But I think the really important thing to keep here is what you said. It's going to be a decade long journey. And by the way, we're on the shoulders of giants a decade ago that have even gotten us to this point to talk about these new words because this has been an ongoing type of issue, but ultimately, no matter which vendors you use, this is going to come down to your data governance plan and the data literacy in your business. This is really about workflows and people as much as it is tools. So, you know, the new term of data mesh is wonderful, but you still have to have the people and the governance and the processes in place to get there. >> Great, thank you for that, Erik. Some great points. All right, for the next prediction, we're going to shine the spotlight on two of our favorite topics, Snowflake and Databricks, and the prediction here is that, of course, Databricks is going to IPO this year, as expected. Everybody sort of expects that. And while, but the prediction really is, well, while these two companies are facing off already in the market, they're also going to compete with each other for M&A, especially as Databricks, you know, after the IPO, you're going to have, you know, more prominence and a war chest. So first, these companies, they're both looking pretty good, the same XY graph with spending velocity and presence and market share on the horizontal axis. And both Snowflake and Databricks are well above that magic 40% red dotted line, the elevated line, to us. And for context, we've included a few other firms. So you can see kind of what a good position these two companies are really in, especially, I mean, Snowflake, wow, it just keeps moving to the right on this horizontal picture, but maintaining the next net score in the Y axis. Amazing. So, but here's the thing, Databricks is using the term Lakehouse implying that it has the best of data lakes and data warehouses. And Snowflake has the vision of the data cloud and data sharing. And Snowflake, they've nailed analytics, and now they're moving into data science in the domain of Databricks. Databricks, on the other hand, has nailed data science and is moving into the domain of Snowflake, in the data warehouse and analytics space. But to really make this seamless, there has to be a semantic layer between these two worlds and they're either going to build it or buy it or both. And there are other areas like data clean rooms and privacy and data prep and governance and machine learning tooling and AI, all that stuff. So the prediction is they'll not only compete in the market, but they'll step up and in their competition for M&A, especially after the Databricks IPO. We've listed some target names here, like Atscale, you know, Iguazio, Infosum, Habu, Immuta, and I'm sure there are many, many others. Erik, you care to comment? >> Yeah. I remember a year ago when we were talking Snowflake when they first came out and you, and I said, "I'm shocked if they don't use this war chest of money" "and start going after more" "because we know Slootman, we have so much respect for him." "We've seen his playbook." And I'm actually a little bit surprised that here we are, at 12 months later, and he hasn't spent that money yet. So I think this prediction's just spot on. To talk a little bit about the data side, Snowflake is in rarefied air. It's all by itself. It is the number one net score in our entire TISA universe. It is absolutely incredible. There's almost no negative intentions. Global 2000 organizations are increasing their spend on it. We maintain our positive outlook. It's really just, you know, stands alone. Databricks, however, also has one of the highest overall net sentiments in the entire universe, not just its area. And this is the first time we're coming up positive on this name as well. It looks like it's not slowing down. Really interesting comment you made though that we normally hear from our end-user commentary in our panels and our interviews. Databricks is really more used for the data science side. The MLAI is where it's best positioned in our survey. So it might still have some catching up to do to really have that caliber of usability that you know Snowflake is seeing right now. That's snowflake having its own marketplace. There's just a lot more to Snowflake right now than there is Databricks. But I do think you're right. These two massive vendors are sort of heading towards a collision course, and it'll be very interesting to see how they deploy their cash. I think Snowflake, with their incredible management and leadership, probably will make the first move. >> Well, I think you're right on that. And by the way, I'll just add, you know, Databricks has basically said, hey, it's going to be easier for us to come from data lakes into data warehouse. I'm not sure I buy that. I think, again, that semantic layer is a missing ingredient. So it's going to be really interesting to see how this plays out. And to your point, you know, Snowflake's got the war chest, they got the momentum, they've got the public presence now since November, 2020. And so, you know, they're probably going to start making some aggressive moves. Anyway, next prediction is something, Erik, that you and I have talked about many, many times, and that is observability. I know it's one of your favorite topics. And we see this world screaming for more consolidation it's going all in on cloud native. These legacy stacks, they're fighting to stay relevant, but the direction is pretty clear. And the same XY graph lays out the players in the field, with some of the new entrants that we've also highlighted, like Observe and Honeycomb and ChaosSearch that we've talked about. Erik, we put a big red target around Splunk because everyone wants their gold. So please give us your thoughts. >> Oh man, I feel like I've been saying negative things about Splunk for too long. I've got a bad rap on this name. The Splunk shareholders come after me all the time. Listen, it really comes down to this. They're a fantastic company that was designed to do logging and monitoring and had some great tool sets around what you could do with it. But they were designed for the data center. They were designed for prem. The world we're in now is so dynamic. Everything I hear from our end user community is that all net new workloads will be going to cloud native players. It's that simple. So Splunk has entrenched. It's going to continue doing what it's doing and it does it really, really well. But if you're doing something new, the new workloads are going to be in a dynamic environment and that's going to go to the cloud native players. And in our data, it is extremely clear that that means Datadog and Elastic. They are by far number one and two in net score, increase rates, adoption rates. It's not even close. Even New Relic actually is starting to, you know, entrench itself really well. We saw New Relic's adoption's going up, which is super important because they went to that freemium model, you know, to try to get their little bit of an entrenched customer base and that's working as well. And then you made a great list here, of all the new entrants, but it goes beyond this. There's so many more. In our emerging technology survey, we're seeing Century, Catchpoint, Securonix, Lucid Works. There are so many options in this space. And let's not forget, the biggest data that we're seeing is with Grafana. And Grafana labs as yet to turn on their enterprise. Elastic did it, why can't Grafana labs do it? They have an enterprise stack. So when you look at how crowded this space is, there has to be consolidation. I recently hosted a panel and every single guy on that panel said, "Please give me a consolidation." Because they're the end users trying to actually deploy these and it's getting a little bit confusing. >> Great. Thank you for that. Okay. Last prediction. Erik, might be a little out of your wheelhouse, but you know, you might have some thoughts on it. And that's a hybrid events become the new digital model and a new category in 2022. You got these pure play digital or virtual events. They're going to take a back seat to in-person hybrids. The virtual experience will eventually give way to metaverse experiences and that's going to take some time, but the physical hybrid is going to drive it. And metaverse is ultimately going to define the virtual experience because the virtual experience today is not great. Nobody likes virtual. And hybrid is going to become the business model. Today's pure virtual experience has to evolve, you know, theCUBE first delivered hybrid mid last decade, but nobody really wanted it. We did Mobile World Congress last summer in Barcelona in an amazing hybrid model, which we're showing in some of the pictures here. Alex, if you don't mind bringing that back up. And every physical event that we're we're doing now has a hybrid and virtual component, including the pre-records. You can see in our studios, you see that the green screen. I don't know. Erik, what do you think about, you know, the Zoom fatigue and all this. I know you host regular events with your round tables, but what are your thoughts? >> Well, first of all, I think you and your company here have just done an amazing job on this. So that's really your expertise. I spent 20 years of my career hosting intimate wall street idea dinners. So I'm better at navigating a wine list than I am navigating a conference floor. But I will say that, you know, the trend just goes along with what we saw. If 35% are going to be fully remote. If 70% are going to be hybrid, then our events are going to be as well. I used to host round table dinners on, you know, one or two nights a week. Now those have gone virtual. They're now panels. They're now one-on-one interviews. You know, we do chats. We do submitted questions. We do what we can, but there's no reason that this is going to change anytime soon. I think you're spot on here. >> Yeah. Great. All right. So there you have it, Erik and I, Listen, we always love the feedback. Love to know what you think. Thank you, Erik, for your partnership, your collaboration, and love doing these predictions with you. >> Yeah. I always enjoy them too. And I'm actually happy. Last year you made us do a baker's dozen, so thanks for keeping it to 10 this year. >> (laughs) We've got a lot to say. I know, you know, we cut out. We didn't do much on crypto. We didn't really talk about SaaS. I mean, I got some thoughts there. We didn't really do much on containers and AI. >> You want to keep going? I've got another 10 for you. >> RPA...All right, we'll have you back and then let's do that. All right. All right. Don't forget, these episodes are all available as podcasts, wherever you listen, all you can do is search Breaking Analysis podcast. Check out ETR's website at etr.plus, they've got a new website out. It's the best data in the industry, and we publish a full report every week on wikibon.com and siliconangle.com. You can always reach out on email, David.Vellante@siliconangle.com I'm @DVellante on Twitter. Comment on our LinkedIn posts. This is Dave Vellante for the Cube Insights powered by ETR. Have a great week, stay safe, be well. And we'll see you next time. (mellow music)

Published Date : Jan 22 2022

SUMMARY :

bringing you data-driven and predict the future. So hopefully we can keep to mention that, you know, And this is a real issue, you know, And that is that the number one priority and in the application stack itself. And of course the variants And the CFOs can cut down an expense item. the board, you know, thing interesting to see, you know, and take the number three spot. not just the big three, but everywhere. It's the evolution of, you know, the, the ability to be able to be, and the democratization of data and the processes in place to get there. and is moving into the It is the number one net score And by the way, I'll just add, you know, and that's going to go to has to evolve, you know, that this is going to change anytime soon. Love to know what you think. so thanks for keeping it to 10 this year. I know, you know, we cut out. You want to keep going? This is Dave Vellante for the

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Walton Smith, World Wide Technology | AWS re:Invent 2021


 

(upbeat music) >> Welcome back to Las Vegas. theCUBE is here, live at AWS re:Invent 2021. Lisa Martin with Dave Nicholson. theCUBE has two sets today, two, not one, two, two live sets, two remote sets, over 100 guests on the program at this event, it's a lot, talking about the next generation of cloud innovation with AWS and its massive ecosystem of partners and we are pleased to welcome Walton Smith to the program, the public sector, director of strategic partnerships for Worldwide Technology, Walton welcome to the program. >> Thank you so much for having me, it's really amazing to be here and look forward to a great conversation. Isn't it great to be in person again? >> It's so nice to be in person, I mean I'm glad everybody's being safe and, and checking vaccine status and whatnot, but it's good to get back and, and, and work with people cause we can really drive innovation when, when we get together. >> Those hallway conversations or those conversations here at events that you just can't replicate by video conferencing, right? Not replicate that, you getting grabbed in the hall and say, hey, have you thought about leveraging XYZ to do something? To me that's what makes this conference great. >> Talk to me about what's going on at WWT. What are some of the, the things that you guys have been working on? >> It's a really exciting time at Worldwide, we're really working closely with AWS to drive innovation to the edge. We're excited about their outpost offering, we actually have one in our data center, Sandy announced it today in a partnership with Intel to, to allow our customers to try to work out use cases, to, to kick the tires, so to speak, to see how it works as well as our partners to get their ISV products certified on the outpost platform. >> So I'm familiar with your ATC in St. Louis, is that what you're referring to? >> That's correct. >> Give us a little, give us a little insight into what goes on there, I know it's pretty amazing from a customer perspective because you are agnostic. because you are agnostic. >> Walton: Correct. >> You're there to serve the customer, but tell me, tell me what happens in the ATC. >> We say we're agnostic, but we have our, our, our preferences because we know- >> sure, sure, okay. what actually works. But our ATC is our crown jewel, it's about a $600 million data center that we built solely for proof of concepts for our customers. So our, our top customers come in and say, I have this problem, how can I solve it? And so with us being the single biggest reseller of just about every ISV is out there, I can stand up a, a, a Dell, I can stand up a, a, a Dell, Dell compute next to NetApp storage with Cisco router on top of it to replicate what my customer has at the VA, for example, and then to be able to plug in an outpost to show how leveraging the outpost can give them a single pane of glass to be able to work on their workload, so the training that our FSI, Federal System Integrators have put into their staff or our government customers on the Amazon platform can now be driven into their data center, so it's really taking the cloud down to where the data is. >> In terms of public sector, what are some of the prominent use cases that you guys are helping customers to solve, especially given the tumultuous times that we're still living in? Sure, so what we saw during COVID especially was how most of the government agencies had the capability to allow say 5% to 10% of their workforce to work remotely. And then with COVID, they went to 95% to a 100% workforce. So, a lot of the time we've spent over the last year is how do we securely allow our government employees to get access to the information, because as we know, the government was more valuable than ever to get us through this pandemic, we had to give them the tools that they needed to be able to make the decisions to, to move the country forward. >> Talk about security if you will for a second, we have seen such a dramatic change in the security landscape, the threat landscape, ransomware as a service, it's, you know, the cyber criminals, lot of money in it, they're becoming far more brazen. What are some of the things that you're seeing specifically with respect to security use cases? >> It's, it's gone from, let me just buy everything that's out there and that'll give me security to, I need to have visibility into my environment, because if, if you look at target, it's a great case studies around that, they had all the tools, they just didn't tie it all together. And so as more and more nation state actors And so as more and more nation state actors try to attack our government, or it's a great way to make money, I mean, in, in this, in the presentation, Sandy's today, they talked about, if you looked at the GDP of what's been taken in ransomware, it's like the 10th biggest country in the world, I mean, it's scary and staggering how much money is lost. So what we think, going back to our ATC, we can stand up their environment, we can work with the top security providers in the world to show those customers how we can give them that visibility, the, the, the protection and the ability to get back up, because there's really only two types of organizations, those who've been hacked and those who don't know they've been hacked, they're going to get in, it's how do we mitigate the damage, how do we get them back up and running and how we protect my customers or have some of the most sensitive data in the world, how do we protect that so our government can keep us safe and keep us moving forward. >> Yeah, cause these days it's a matter of when we get hacked, not if. And of course we are only hearing about the large attacks. >> Walton: Correct. We don't hear about- all of the ones that go on day in and day out, I think, I think I saw a stat recently that a ransomware attack happens like once every 11 seconds. >> Correct, I mean, just walking through here, how many text messages you've gotten? You want a free iPad click here, I mean, they're, they're down to the individual level. It's a whole lot cheaper to give a couple people, really powerful laptops, pizza and beer, and have them go attack, than it is to, to set up a real business and so, unfortunately, as long as there's money in it, there's going to be bad actors out there. We think partnering with AWS and other partners can help build solutions. >> You know, WWT has had an interesting history because you didn't start with the dawn of cloud. >> Walton: Right. So you've been in the business of AT for a long time So you've been in the business of AT for a long time and logistics out of St. Louis in a lot of ways. What does that look like in terms of navigating that divide? You know, there's a, there's a whole storied history of companies that were not able to cross the divide from the mainframe era to the client server era, let alone to cloud. You seem to have, you seem to be doing that pretty well. >> I, I appreciate that, I mean, we're the biggest company no one's ever heard of. We're 14, $15 billion privately held firm, the same two guys that founded it, still run it today and all they want to do is do cool things, they want it to be truly the best place to work. So from day one, they've invested in training our staff, building the ATC to give us the tools we need to be successful and then because we're a trusted partner with Amazon Intel and our other partners out there, they're investing in us to help build solutions, so we have over 6,000 engineers, they get up every day, how do I build something that can help our customers really drive change and innovation? So it's been a really fun ride and the, the best is yet to come. >> Talk to me about your customer focus, you know, when we talk, here we are at reinvent, we always talk with AWS about their, you know, Dave, we talked about this customer obsession, the fact that they're working backwards from the customer, do you share that sort of philosophy? Does WWT share that philosophy with AWS? >> 100%?, if you go to WWT.com we've published everything that we have so you can get full access to our lab to learn about x ISV and go deep to learn about x ISV and go deep and see the million and a half labs we've built around, say Red Hat and go and get access to it. So we think that if we educate our customers, there are going to be customers for life, and they're going to come to us with their biggest problems. And that what's, is what's exciting and what enables us to, to really continue to grow. >> And how did the customers help you innovate? And that's one of the things we, I was thinking yesterday with, with this AWS flywheel of when Adam was introducing, and now we have a, now we have, and it was because he would say, we did this, but you needed more, but you being the customer needed more. >> 100%, it, it's we want our customers to come to us with their biggest problems, because that's when we, the exciting innovation works. And so the ability to sit down with the foremost expert in, in virus control and be able to, in, in virus control and be able to, what are the tools that she need to be able to get ahead of the next change to COVID? How can we give them the tools to do that? That's what we want to do, the scalability, the ability to reach out to others is what Amazon brings. So we can bring the data science, we can bring the understanding of the storage, the security, and the network and then AWS gives that limitless scalability to solve those problems and to bring in someone from Africa, to bring in someone from the European Union to, to work together to solve those problems, that's what's, what's exciting and then coming back to the outpost, to be able to put that in the data center, we know the data center is better than just about anybody out there, so it would be the ability to add innovation to them, to bring those part ISV partners together. It's really exciting that Intel is funding it because they know that if, if customers can see the art of the possible, they're going to push that innovation. >> One of the things we've also sort of thematically Dave and I with guests, and the other has been talking about this week is that every company has to be a data company, whether it's public sector, private sector, if you're not, or if you're not on your way, there's a competitor right here in the rear view mirror ready to take your place. How do you help public sector organizations really develop, embrace an execute a data full course strategy? >> So we have a cadre of over 125 data scientists that work every day to help organizations unlock their most valuable asset, that data, their people and be able to put the data in the right place at the right time and so by investing in those data scientists, investing in the networking folks to be able to look at the holistic picture is how we can bring those solutions to our customers, because the data is the new oil of, of the environment and sorry for my Southern twang on the oil, but it, but it truly is the most valuable asset they have and so, how do we unlock that? How do they pull that data together, secure it? Because now that you're aggregating all that data, you're making it a treasure trove for those bad actors that are out there, so you've got to secure it, but then to be able to learn and, and automate based on, on what you learned from that data. >> You know I, I think with hindsight, it's easy to, it's easy to say, well, of course WWT is where WWT is today. Five years ago, though, I think it would have been an honest question to ask, how are you going to survive in the world of cloud? And here we are, you've got outposts. >> Walton: Sure. >> And, and of course it makes sense because you're focused on customers, sounds like I'm doing a commercial for you, But I'm a fan- >> I'll gladly apreciate that- because I, I, I've worked with you guys in a variety of roles for a long time, seems like yesterday we were testing a bunch of different storage arrays of the ATC and now you've got outposts in cloud and you're integrating it together. It's really more of the same, I'm sure if we had your founders here, they'd tell you, Dave, it's all the same. >> Walton: Correct. It's all the same. >> It's AT, it's where, where's the compute, where's the storage, how do you get access to it and the cloud has given the ability to, to scale and do things you could never imagine. I think it's the reason we're here is because our leadership continues to invest and pushing that envelope to give people the freedom to go out with that crazy idea, what if we did this? And having the tools and the ability to do that is, is what, what drives our innovation and that's what we bring to our customers and our partners, that ability to innovate to, that ability to innovate to, to tackle that next problem. >> So what's the tip of the spear right now for you guys? What are you, what's, what's, what's kind of, what's next? What are you waiting to have delivered to the ATC to racket, stack and cable up? >> Lot's of stuff that I can't tell you about because there, there's things that Amazon is, is always working on that we work with before it, it's, it's made public, so there's a lot of really cool stuff in the pipeline, because the, as you think about moving to the data center, that's one thing, moving to truly to the edge, where you can help that war fighter, where you can help that mission, where you can do disaster recovery, leveraging the snowball family, the outpost family, and custom built tools that really allow for quick response and custom built tools that really allow for quick response to whatever that problem is, is that next front and that's where we've been for a long time, helping our, our war fighters and folks do what needs to be done. Outpost sees that you can leverage big AWS Outpost sees that you can leverage big AWS to build the models, push it down to the edge because you don't have time or the bandwidth to get it back into the big cloud, to be able to put that compute and storage and analytics on the edge to make real time decisions, is what we have to do to stay relevant and that's where the joint partnership is really exciting. >> It's what you have to do to stay relevant, it's also what your customers need, cause one of the things that we've learned in the pandemic is that real-time data and access to it is no longer, longer a nice to have, this is business critical for everything. >> Correct and even if you have a fat pipe to get it, you need to make real time decisions and if you're in a really sandy space, excuse me, making hard decisions, you've got to get the best information to that soldier when, when they need it to, to save our lives or to save the other people's lives so it's, it's, it's not just a nice to have, it's mission critical. >> It is mission critical, Walton, thank you so much, we're out of time, but thank you for joining Dave and me talking about- >> Really enjoyed it. all the stuff going on with, with worldwide, the partnership with AWS, how you're helping really transform the public sector, we appreciate your time and your insights. >> Thank you so much, have a great conference. >> Thanks, you too. >> Okay, thanks. >> All right, from my buddy, Dave Nicholson, I'm Lisa Martin, you're watching theCUBE, the global leader in live tech coverage. (upbeat music)

Published Date : Dec 3 2021

SUMMARY :

Walton Smith to the program, and look forward to a great conversation. It's so nice to be in person, to do something? the things that you guys to kick the tires, so to speak, is that what you're referring to? because you are agnostic. You're there to serve and then to be able to plug in an outpost had the capability to allow say 5% to 10% What are some of the things the ability to get back up, hearing about the large attacks. all of the ones that go on there's going to be bad actors out there. because you didn't start You seem to have, you seem building the ATC to give and they're going to come to And that's one of the things we, And so the ability to sit has to be a data company, and be able to put the data it's easy to say, well, of It's really more of the same, It's all the same. the ability to do that or the bandwidth to get it to do to stay relevant, to save our lives or to save the partnership with AWS, Thank you so much, the global leader in live tech coverage.

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Giorgio Vanzini, DXC Technology | AWS re:Invent 2021


 

(upbeat music) >> Welcome back to Las Vegas Lisa Martin live here with David Nicholson. We're at AWS reinvent 2021, this an outstanding event. There's a lot of people here, tens of thousands. And this is probably one of the most important and largest hybrid tech events that we're doing this year with AWS and its massive ecosystem of partners. We're going to be covering this two live sets, two remote studios, over 100 guests on the CUBE at this re-invent and David and I are pleased to welcome Giorgio Vanzini next the vice president and global head of partners and alliances at DXC, Georgia Welcome to the program. >> Thank you for having me. >> Talk to us about what's going on at DXC, what are you in AWS doing together with what's the scoop? >> Yes Well, some exciting things are happening between AWS and DXC, which is we're really focusing on our customers that we have especially in the banking and capital markets, but also automotive. And then also we were a launch partner today with the AWS mainframe modernization right, and so we're focusing on mainframes as well. So exciting spaces for us to go collaborate and work with AWS, for our customers. >> Talk to me about some of the things you know the last 22 months have been quite challenging, quite dynamic and we've seen such a massive acceleration to the cloud. What have you seen from your perspective? Are you seeing customers in every industry that have really figured we've got to do this now because if we don't, we're going to be out of business? >> Yes, you're absolutely correct. We've seen a dramatic acceleration of people wanting or customers wanting to move to the cloud public and private, and an acceleration of assistance that they were requesting from a global systems integrator. So what we've seen is you know, part of our clouds ride strategy that we have, really understanding what does the customer need from a strategy perspective, from a business value perspective and the technology perspective, and AWS has been a great partner with us to actually accommodate all of these kinds of things and the announcements that you had today, you know, just substantiate kind of that fact as well. >> Can you double click on the Cloud Right approach, talk to us about what that is, why it's important and what are some of the outcomes that it's helping customers to generate? >> Absolutely love to Cloud Right is really DXC's strategy to take the customers on the journey from the mainframe to the cloud, and to customize this because every customer is different. They have different requirements, different environments, different business strategies. So therefore the Cloud Right approach is really customizing it for the customer. What is the right business strategy? What is the right technology strategy? And then migrating them over into the cloud as well. Keeping in mind that again, customers are specific, industries are specific. You know, data requirements are different analytics are different, you know, government requirements are different. So you need to those in mind when you transition customers over into the cloud space. >> Right, from a data residency, data sovereignty and all of the different rules and regulations that are popping up that are kind of similar to GDPR for example, that's a big challenge, but one of the things too that's happening Giorgio is that every company to be competitive these days has to become a data company, right? There's no choice, you've got to be data-driven, you've got to have a data strategy at the core of the business, otherwise there's a competitor in the rear view mirror, who's ready to take your place. >> That is absolutely correct, and so that's part of our Cloud Right strategy is understanding what are the business requirements from the customer? Understanding their competitive edge and migrating them over. Because in many instances, to your point, they have huge reams of data, petabytes of information of data, but really making sense of it, so running the analytics on it and having the business insights. So helping the customers understand that, but then also understanding of like, what are the key business requirements that they have? Which applications to migrate and which not to migrate? >> So I'm curious, you mentioned that you're a launch partner for mainframe modernization. That's sort of one slice of and very important slice of some organization's business and migration strategy to cloud. I'm curious what the DXC blend is between standardized offerings and bespoke services and how you manage that? Do you have a thought about that? Wouldn't it be great to have small, medium and large and have people click on it? >> Yes here's a T-shirt for you, which size are you? Now I'm actually glad you asked me that question because that's exactly going to the core of the Cloud Right strategy, and the Cloud Right really means that it's like, which T-shirt size is correct for you? Right. This is the question that we just addressed which is it has to be bespoke because one size does not fit all. And so understanding the customer requirements of do we need to move the data to the cloud? Or do we move to need a subset to the cloud? Do we need to move part of the business applications and which ones and in which order? Right? And so that's why I think we bring something to the table in the AWS mainframe modernization, which is unique because we have an end to end kind of approach from a planning to implementation, to execution and running as well. So I think DEX is uniquely positioned with our Cloud Right strategy. >> One of the things AWS Giorgio talks about is not being custom but being purpose-built. Talk to me about kind of compare contrast that with bespoke solutions, industry specific, obviously customers have specificities. Do you see a difference there between purpose-built under bespoke or are they aligned from your perspective? >> Yes, I do agree that a to technology layers are definitely common layers, horizontal layers, right Where I think you have bespoken limitations on the business strategy and the business rules. And so you have to understand what business is the customer really in and how to implement the business rules into the technology stack as well, and bringing it all together. So while the technology I think goes horizontal to your point right, you know, compute and storage is the same. Wherever you go the bits are the same, however how they're utilized and how you use them for your customers and your interaction is completely different from customer to customer and industry to industry, as you guys know as well. >> You know, it can be, it can be really disheartening working in this space when you think of 475 different kinds of instances and how important it is to get that right for a customer and how much they don't care. Ultimately they don't want to hear about it, they don't want to know, but they want you to get it right, so that it doesn't matter. So it's this irony of all of the work that people have to do like at DXC to make those details not matter. Any thoughts on that? Do you, are you a dejected because of that at all? >> Well, that is part of the value that we bring, right? >> David: Sure. >> To your point, absolutely the customer doesn't care in quotes, right? Just make it work for us and run it smoothly. On the other hand, we're on the hook to make sure that all the different partners that we have, that we integrate including AWS, right. Run smoothly and coherent and are up, you know, 99.999% of the time obviously right. And so the customers do care about our you know, interaction with them as well while AWS is always there. >> One of the things that we talked about a little bit ago is every industry had to pivot right. Dramatically the last 22 months or so. And we've seen every industry cloud is no longer a nice to have We've got to be able to get there, but you mentioned a focus in banking, and I think automotive, I'd love to get your perspectives on what some of the things are the opportunities that DXC sees in those particular industries, as opportunities to modernize. >> Yes, we latched on to banking and automotive because those are ripe for transition and the customers are willing to take the steps there as well. It doesn't mean that other industries are not relevant like, you know, consumer or retail or you know, technology and, and manufacturing. However, especially in automotive I think we have a unique positioning where we have the majority of the OAMs car manufacturers worldwide as customers, and when you think about AWS, you think about the utilization of the information that comes back from telematics information and customization, right. Petabytes of information that comes back from every device, which is a car and what kind of service you can provide there. So it's an industry you know, we talked about Tesla early on as well, right It's an industry that ripe for software and software updates. very similar you see a lot of things happening in the banking capital market space, where they're moving you know their customer base into new spaces as well. Just think about all the NFTs, those are happening, all the FinTech that's happening, right. So the, the banking capital markets companies have to, you know, have an evolution going on right, and assisting them in this evolution is as part of our strategy. >> So you're responsible for global partnerships and alliances DXC would be considered a large global systems integrator. The world is obviously moving in the direction of cloud. We've got the three big players AWS, and the other two I can't think of their names while I'm sitting here in Vegas right now, how do you balance what you do with those, with a variety of providers, for customers, and are you going to market primarily as DXC with the DXC relationship with the customer? Or in support of those cloud vendors that have essentially technology that if left unimplemented is essentially worthless, right I mean you, you bridge the divide between the technology and the true value of the technology, but are you the primary seat holder at the customer table, or is AWS the primary seat holder? Or is it a little of both? Long-winded question I apologize but I think you understand what I'm saying. It's an interesting world that we live in now. >> It definitely is, and if I wouldn't know you better I would say it's a trick question, but in all seriousness, we really are customer driven just like AWS as well right so, we really are trying to do the right thing for the customer. Hence our Cloud Right strategy, where we don't have a cookie cutter approach or saying just go do the following five things and you're going to be fine. We really want to look at the customer and say, what is important to you? What is the timeframe you're looking at? What is the strategic imperative that you have? What data do you have to move? You know, what system do you have to leave behind? And then do the right thing for the customer literally right. And so in this instance, absolutely you know, in my role AWS plays a huge role as you know is one of our core hyper scaler partners, a very good partner, we love AWS. And so making sure that they're always going to be there as part of that infrastructure is part of our strategy. >> You mentioned, oh sorry Dave >> No, I was just saying it makes sense. >> It does make sense in terms of being customer first, we talk with AWS, you can't kind of have an interview with, with one of their folks without talking about that. We work backwards from the customer first. This customer obsession, it sounds like from a cultural perspective, there's pretty strong alignment there with DXC. >> Exactly right, so I think from that perspective we share the same DNA where we look first to the customer and then say okay, how do we deduct what is right for the customer and implement it that way right, Because in many instances as you know, you mentioned the, the two other hyper scaler that we don't talk about, customers usually don't have a single source kind of approach, right They usually have a dual approach. And so while we have to work with that, there's preferred vendors that we engage with, right. And so clearly AWS is one of our preferred vendors that we engage with. >> Can you share an example? I'd love to know a customer that's taken the Cloud Right approach applied really kind of in a textbook way that you think really shows the value of DXC. Any customers, but even by industry if you don't want to name them, come to mind that really show the value of that approach. >> Yeah, So we, we just concluded a major migration from one of our leading insurance companies, a global big company that you know is similar with my birthplace. But what we really did is a Cloud Right approach of migrating them from their legacy mainframe and virtualized systems that they had, to a cloud approach. And in the process of doing this you know, we reduced their overall operating expenses, their cap X expenses obviously but also reduced their overall budget about 30% reduction by moving them to the cloud. Again during the Cloud Right approach of understanding what exactly to move in, which timeframe and what to leave behind right, Because in many instances, customers don't have an exit strategy. They rush to the cloud, but then leave their you know old legacy behind and like oh, what are you going to do with this? And so you need to have a comprehensive end to end system strategy of like, what do you want to leave behind? When do you want to sunset it? And when do you want to migrate certain things over as well? >> That's got to be quite challenging for I would assume a legacy historied insurance company been around for a long time, lots of data, but culturally very different than the cloud mindset. >> You bring up one of those soft skills, right. Which is the cultural aspect of talking with the customers of how do we migrate you? It's not just, and that's why I said it's not just a business decision or a technology decision. In many instances, you affect people's life as well. When you think about old systems administrators that were working on mainframes. Now if you move everything to the clouds, they become obsolete. So rescaling the workforce and having a comprehensive plan is part of the soft skills right, Where you think more comprehensive about the customer, it's not just technology it's really is the full experience right At 360 what happens to the people? How do we migrate the people? But also setting expectations with top management, for example right of saying, how is this going to change our business? What new opportunities are going to be there? So those are all the soft kind of skills as well. >> One of the things that struck me this morning during the AWS keynote is just all of the innovation that that goes on. But AWS really is a flywheel of the customer and all the opportunities that their customers create for AWS, and the opportunities then that AWS technologies create for the customers across industries I just thought that I just kind of really felt that flywheel this morning when Adam was talking about all of the things that they're revealing, you must feel the same as a partner. >> I do, and I I'm a tech geek, so I'm totally excited about this, and it you know it feeds my soul because I can remember when, you know, when we first had analytics with you know Redshift rights and then customers are coming back and going like, well could we do something that is real time? Because we have requirements in this, and then CAFCA came out right, as a new service and I'm like okay, great right, and so we're really there to embrace you know, every new service that comes out from AWS. Which is fantastic, right I mean the speed and agility that comes out with AWS and we totally embraced that for our customers. >> Awesome, Georgia thank you for joining David and me today talking about what's going on with DXC, your partnership with AWS, Cloud Right, and how you're helping customers get Cloud Right. We appreciate your insights and your time. >> Thank you, I appreciate it too, thank you. >> All right. For David Nicholson, I'm Lisa Martin. You're watching the cube, the leader in global alive tech coverage. (upbeat music)

Published Date : Dec 1 2021

SUMMARY :

and David and I are pleased to especially in the banking the things you know the last and the technology perspective, from the mainframe to the cloud, of the different rules and and having the business insights. and how you manage that? and the Cloud Right really One of the things and how you use them for your of all of the work that people have to do and are up, you know, 99.999% One of the things that we and the customers are willing to take and are you going to What is the timeframe you're looking at? we talk with AWS, you can't Because in many instances as you know, that you think really And in the process of doing this you know, than the cloud mindset. is part of the soft skills right, is just all of the and it you know it feeds my soul Awesome, Georgia thank you it too, thank you. the leader in global alive tech coverage.

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Kit Colbert, Chief Technology Officer, VMware


 

(slow music) >> Welcome back to theCUBE's ongoing coverage of VMworld 2021, the second year in a row we've done this virtually. My name is Dave Vellante and long-time VMware technologist and new CTO Kit Colbert is here. Kit, welcome. Good to see you again. >> Thanks, Dave. Super excited to be here. >> So let's talk about your new role. You've been at VMware. You've touched all the bases so to speak (Kit chuckles) and, you know, love the career evolution. You're ready for this job. So tell us about that role. >> Well, I hope so. I don't know. It's definitely a big step up. Been here at VMware for 18 years now, which, if know Silicon Valley, you know that's a long time. It's probably like four or five normal Silicon Valley lifetime's in terms of stints at a company. But I love it. I love the company. I love the culture. I love the technology and I'm super passionate, super excited about it. And so, you know, previously I was CTO for one of our business groups and focused on a specific set of our products and services. But now, as the corporate CTO, I really am overseeing all of VMware R&D. In the sense of really trying to drive a whole bunch of core engineering transformations, right, where we've talked a lot about our shift toward becoming a SaaS company. So, you know, a cloud services company. And so there's a lot of changes we got to make internally. Technologies, platform services we need to build out, you know, the sort of culture aspects of it again. And so, you know, I'm kind of sitting at the center of that and, I'll be honest, it's big, there's a lot of stuff to go and do, but I am just super excited about it. Wake up every day, really excited to meet a whole bunch of new people across the organization and to learn all the cool things we're doing. Well, you know, I'll say it again, like the level of innovation happening inside VMware is just insane. And it's really cool now that I get kind of more of a front and center row to see everything that's happening. >> And when I was preparing for the interview with Raghu, you know, I've been following VMware for a long time, and I sort of noted that it's like the fourth, you know, wave of executive management and I sort of went back and said, okay, yes, we know it started with, you know, Workstation. Okay, fine. But then really quickly went into really changing the way in which we think about servers, and server utilization, and driving. I remember the first time I ever saw a demo, I said, "Wow, this is going to be completely game-changing." And then thought about the era of the software-defined data center, fine-tuning the cloud strategy, and then this explosion of innovation, whether it was this sort of NSX piece, the acquisitions you've made around security, again, more cloud expansion. And now you're laying out sort of this Switzerland from Multi-Cloud combined with, as you're pointing out, this as a service model. So when you think about the technical vision of the company transforming into a cloud and subscription model, what does that mean from a sort of architectural standpoint >> Yeah. >> Or a mindset perspective? >> Oh yeah. Both great questions and both sort of key focus areas for me, and by the way, it's something I've been thinking about for quite a while, right? Yeah, so you're right. Like we are on our third or fourth lap of the track depending on how you count. But I also think that this notion of getting into Multi-Cloud, of becoming a real cloud services company is going to be probably the biggest one for us. And the biggest transformation that we're going to have to make, you know, we did extend from core compute virtualization to network and storage with the software-defined data center. But now these things I think are a bit more fundamental. So, you know, how are we thinking about it? Well, we're thinking about it in a few different ways. I do think, as you mentioned, the mindset is definitely the most important thing. This notion that, you know, we no longer really have product teams purely, they should be thinking of themselves as service teams and the idea being that they are operating and accountable for the availability of their cloud service. And so this means we really needed to step up our game, and we have in terms of the types of tooling that we built, but really it's about getting these developers engaged with that, to know that, hey, like what matters most of all right now is that service availability, in addition to things like security, compliance, et cetera. But we have monitoring systems to tell you, hey, like there's a problem. And that you need to go jump on those things immediately. This is not like, you know, a normal bug that comes in, oh, I'll get to it tomorrow or whatever. It's like, no, no, you got to step up and really get there immediately. And so there is that big mindset shift and that's something we've been driving for the past few years, but we need to continue to push there. And as part of that, you know, what we've seen is that a lot of our individual teams have gone out and build like really great cloud services, but what we really want to build to enable us to accelerate that, is a platform, a true, you know, SaaS platform and leveraging all these great capabilities that we have to help all of our teams go faster. And so it gets to things like standardization and really raising the bar across the board to allow all these teams to focus on what makes their products or services unique and differentiated rather than, you know, just doing the basic blocking and tackling. So those are couple of things I'm really focused on. Both driving the mindset shift. You know, as I was taking on this role, I did a lot of reading on other CTOs and, you know, how do they view their roles within their companies? And one of the things I did hear there was that the CTO is kind of the, I don't know if the keeper is the right word, but the keeper of the engineering culture, right, that you want to really be a steward for that to help take it forward in the right sort of directions that aligned with the strategic direction of the business. And so that's a big aspect for what I'm thinking about. And the second one in the SaaS platform, one of the really interesting things about this reorg that we've done internally is, that traditionally CTO is kind of focused, you know, outbound, maybe a little bit inbound, but typically don't have large engineering organizations, but here, what we want to do, because the SaaS platform is so important to us. We did centralize it within the office of the CTO. And so now, you know, my customers, from an engineering standpoint, are all the internal business units. So a lot of really big changes inside VMware, but I think this is the sort of stuff we need to do to help us really accelerate toward the multi-cloud vision that we're painting. >> Well, VMware has always had a superstrong engineering culture, and I liked the way you phrase that, "The steward of the engineering culture," when you think about a product mindset, 'course correct me, if I'm off here, but when you're building a product and you're making that thing rock-solid, you know, Maritz used to talk about the hardened top. And so it seems to me that the services mindset expands the mind a little bit in terms of what other services can I integrate to make my service better, whether that's a machine, intelligence service, or a security service or, you know, the dozens of other services that you guys are now building, the combination of that innovation has like a step function and a lever on top of the sort of traditional product mindset. >> Yeah, I think you're absolutely right there's a ton of like really fundamental mental mindset shifts, right? That are a part of that. And the integration piece you mentioned, super critical, but I also think it's actually taking a step back and looking at the life cycle more holistically. When you're thinking about a product, you're thinking about, okay, I'ma get the bits together, I'm going to ship it out. But then it's really up to the customer to go deploy that, to operate it, to, you know, deal with problems and bugs that come up. And when you're delivering a cloud service, those are all problems that you, as the application creator, have to deal with. And so you've got to be on top of all those things. And, you know, if you design something in such a way that it becomes kind of hard to debug at runtime, well, that's going to directly impact your availability, that might have, you know, contractual obligations with an SLA impact to a customer. So there's some really big implications there that I think traditionally product teams didn't always fully think through, but now that they sort of have to with like a cloud service. The other point, I think that's really important there, is the notion of simplicity and ease of use. Experience is always important, right? Customer experience, user experience, but it gets even more magnified in a SaaS type of environment because the idea is that you shouldn't have to talk to anybody. You, as a user, should be able to go and call an API and start using this thing, right, and swipe a credit card and you're good to go. And so, you know, that sort of maniacal focus on how you just remove roadblocks, remove any unnecessary things between that customer and getting the value that they're looking for. So in general, the thing that I really love about SaaS and cloud services is that they really align incentives very well. What you want to do, as an application builder, as a solution builder, really aligns well with what customers are looking for. And you can get that feedback very, very rapidly, which allows for much quicker evolution of the underlying product and application. >> So one of the other things I learned from my interview with Raghu, and I couldn't go deep into it, I did a little bit with Sumit, but I wonder if I get your perspectives as well. I always talk about this abstraction layer across clouds, hybrid, multi-cloud, edge, abstracting, you know, the underlying complexity, and Raghu, it's nuance, but he said, "Okay, but the thing is, we're not trying to limit access to the primitives. We want to allow developers to go there to the extent." And my takeaway was okay, but the abstraction is you want to be that single management layer with access to the deep primitives and APIs of the respective clouds. But simplify, to your point, across those estates at the management layer, maybe you could add some color to that. >> Yeah, you know, it's a really interesting question. But let me tell you about how we think about it because you're right. In that, you know, the abstractions can sometimes find the underlying primitives and capabilities. And so Raghu getting at, hey, like we don't necessarily force you one way or the other. And here's the way to think about it, is that it's really about delivering optionality. And we do that through offering these abstractions at different layers. So to your point, Dave, like we have a management capabilities that can enable you to manage consistently across all types of clouds, public, private, edge, et cetera, irrespective of what that underlying infrastructure is. And so you'll look at things that are like our vRealize suite of products, or CloudHealth, or Tanzu, Tanzu Mission Control is really focused on that one as well. But then we also have our infrastructure layer. That's what we're doing with VMware Cloud. And this notion of delivering consistent infrastructure. Now, even though the core, sort of IIS layer, is more consistent, you still get great flexibility in terms of the higher-level services. If you want to use a database from one of the public clouds, or a messaging system, or streaming service, or, you know, AI, whatever it is, you still got that sort of optionality as well. And so the reason that we offer these different things is because customers are just in different places. As a matter of fact, a single customer may have all of those different use cases, right? They may have some apps where they're moving from on-prem into the cloud. They want to do that very quickly. So, boom, we can just do it really fast with VMware Cloud, consistent infrastructure. We can VMotion that thing up in the Cloud, great. But for other ones, maybe a modern app they're building, and maybe a team has chosen to use native AWS for that, but they want to leverage Kubernetes. So there you could put in a Tanzu Mission Control to give them that, you know, consistent management across sites, or leverage CloudHealth to understand costs and to really enable the application teams to manage costs on their own. So, you know, I always go back to that concept of optionality, like we offer sort of these different levels of abstraction, and it really depends on what the use case is because the reality is, especially for a complex enterprise, they're likely going to have all of those use cases. >> You know, I want to stay on optionality for a moment because you're essentially becoming a cloud company. I'm expanding the definition of cloud, which I think is appropriate 'cause the cloud is expanding. It's going on-prem, it's going out to the edge, there's hybrid connections, across clouds, et cetera. And when you look at the public cloud players, they all are deep into what I'll call data management. I'm not even sure what that term means anymore sometimes, but certainly they all own, own, databases, but they also offer databases from folks. I go back to something Maritz said with the software mainframe that we want to be able to run any workload, you know, anywhere and have high reliability, recovery, you know, lowest costs, et cetera. So you're going to run those workloads. Project Monterey is about supporting new workloads, but it doesn't seem like you have aspirations to own sort of the database layer, for example, what's your philosophy around that? >> Yeah. Not generally. I mean, we do have some solutions like Greenplum, for instance, that play in that space, more of a data warehouse solution, but generally speaking, you're absolutely right. You know, VMware success was built through tight partnerships. We have a very, very broad partner network. And of course, we see hyperscalers as great partners as well. And so, I think if we get back to like, what's the core of VMware, it really is providing those powerful abstractions in the right places, at the infrastructure level, at the management level, and so forth. But yeah, we're not trying to necessarily compete with everyone, reinvent the world. And by the way, if I just take a step back, when we talk to customers, what really drives them toward using multiple clouds is the fact that they want to get after these, what we call, best of breed cloud services, that many of the different public clouds offer databases and AI and ML systems. And for each app team, the exact one that perfectly meets their needs may be different, right? Maybe on one conference is another cloud. And so that is really the optionality that we want to optimize for when we talk to those customers. They want the easiest way of getting that app onto that cloud, so we can take advantage of that cloud service, but what they worry about is the lack of consistency there. And that goes across the board. You know, if something fails at 2:00 am, and you have to wake up and go fix it. Do you have like the right sort of tooling in place, if it's fails on one cloud versus another, do you have to like, you know, scramble to figure out which tools to go use, you know, which dashboard to look at? It's like, no, that you want kind of a consistent one. When you think about, from a security perspective, how do you drive a secure software supply chain? How do you prevent the types of attacks that we've seen in the past few years? Where people insert malicious code into your supply chain and now you're running with hack code out there. And if you have different teams doing different things across different clouds, well, that's going to just open up sort of a can of worm of different possibilities there for hackers to get in. So that's why this consistency is so important. And so, you know, I guess, if we refine the optionality a little bit, that point, it's about getting optionality around cloud services and then like those are the things that really differentiate. And so, you know, we're not trynna compete with that. We're saying, hey, like we want to bring customers to those and give them the best experience that they can, irrespective of whether that's in the public cloud, or on-prem, or even at the edge. >> And that's a huge technical challenge and amazing value for customers. I want to ask you, there's a lot of talk about ESG today. How does that fit into the CTO mindset? >> Yeah. >> Is it a bolt-on, is it a fundamental component? >> Yeah. Yeah, so ESG is talking about environment, sustainability, and governance. And so, you know, it's not an environment, excuse me, equity, (Kit chuckles) equity, sustainability, and governance. Getting my acronyms wrong, which as the technologist, really a faux pas, but any case, equity, sustainability, and governance. And the idea there is that if we look at the core values for VMware, this is something that's hugely important. And something that we've actually been focused on for quite a while. We now have a whole team focused on this, really being a force multiplier to help keep us honest across VMware, to help ensure equity, and in many different ways, that we have or continue to increase, for instance, the amount of female representation within our organization, or underrepresented minorities or communities, ensuring that, you know, pay is equal across the company. You know, these different sorts of things, but also around sustainability. They actually have a number of folks working very closely with our teams to drive sustainability into our products. You know, vSphere is great because it reduces the amount of physical servers you need. So by definition reduces the carbon footprint there. But now, you know, taking a step further. We have cloud partners that we're working with to ensure that they have net-zero carbon emissions, you know, using 100% renewables by 2030. And in fact, that's something that, we ourselves, have signed up for, you know, today we are carbon-neutral, but what we want to get to is to be net carbon zero by 2030, which is an absolutely huge lift. And that's, by the way, not just for VMware, our operations, our offices, but also for our supply chain as well. And so, you know, when you look across, you know, as well as efforts around diversity and inclusion, this is something that is very core to what we do as a company, but it's also a personal passion of mine. The ESG office actually lives within my organization. And it does that because what I view the office of the CTO as being is really a force multiplier, as I said before, like, yes, the team is located here, but their purview is across all of engineering. And in fact, all of VMware. So I think, you know, when we look at this, it's about getting the best talent we have, very diverse talent, increasing our ability to deliver innovative products, but also doing so in a way that's good for the planet, that is sustainable. And that is giving back to the community. >> You know, by the way, I don't think that was faux pas. (Kit laughs) 'Cause a lot of times, people use environmental, social, and governance, and your equity piece would fall into the S in that equation, the social responsibility, you know, components. So I think you've just done an interesting twist on the acronym. So no mistake there. (Dave chuckles) Just another way to look at it. >> Yup, yup, yup. >> So you're now deep into the CTO role. What should we look for in the, you know, coming months and years? How should we >> Hmm. >> Kind of evaluate progress? What are those sort of milestones that we should be looking at? >> Yeah, so about a month or so into the job now, and so still getting my arms wrapped around, but, you know, I'm looking at measuring success in a few different ways. First of all, as I said before, the ESG component and in diversity, equity inclusion in particular, in terms of our workforce, extraordinarily important to me and something we're going to be really pushing hard on, you know, as we all know, you know, women, underrepresented minorities, not very well represented, in general, in Silicon Valley. So something that we all need to step up on. And so we're going to be putting a lot of effort in there, and that will actually help drive, as I said before, all of these innovations, this fundamental shift in mindset, I mean, that requires diverse perspectives. It requires pushing us out of our comfort zone, but the net result of that, so that what you're going to see, is a much faster cadence of releases of innovation coming from VMware. So there's some just insanely exciting things (Kit laughs) that are happening in the labs right now that we're cooking up. But, you know, as we start making this shift, we're going to be delivering those faster and faster to our customers and our partners. >> You know, I'm interested to hear that it's a passion of yours. There was an article, I think it was last week, in "The Wall Street Journal," it was an insert section on "Women in the Workforce," and there was a stat in there, which I thought was pretty interesting. I'll run it by and you see what you think, you know, it was talking about COVID, and post COVID,and the stresses. And it's interesting to me because a lot of executives, and pfft, you know, I'm with them, said, "Hey, work from home. This a beautiful thing. It's good for business too, because, you know, everybody's more productive," but you have this perpetual workday now. It's like we never sleep. It bleeds in the weekends. And the stat from Qualtrics, which was published in the journal, I think it said, "30% of working women said that their mental health has declined since COVID." And that number was only 15% for working men, is still notable, but half. And so, you know, one has to question maybe that perpetual work week and, you know, maybe there's a benefit from business productivity, but then there's the other side of that as well. And a lot of women have left the workforce, a lot of previously working moms. And so there's an untapped labor pool there, and there's this huge labor shortage. And so these are important issues, but they're not easy ones to solve, are they? >> No, no, no. It's something we've been putting a lot of thought into at VMware. So we do have a flexible program that we're rolling out in terms of work. People can come into the office if they want to, of course, you know, where we have offices where it's safe to do so, where the government has allowed that, and people can have an actual desk there, or sometimes they can say, "Hey, I only want to come in once or twice a week." And then we say, "Okay, we'll have some floating desks that you can take." And others are saying, "I want to be fully remote." So we give people a pretty broad range in terms of how they want to address that. But I do think, to your point though, and this is something I've been really trying to do already is to create a more inclusive environment by doing a number of different things. And so it's being thoughtful around when you're sending emails. 'Cause like my sort of schedule is, I do tend to like fire off emails late at night after the kids are in bed, I get a little quiet time, some thinking time, but I make it very clear that I'm not expecting an immediate response. Don't worry about it. This is my work time. Doesn't have to be your work time. And so really setting those, I guess, boundaries, if you will, explicitly and kind of the expectations maybe is a better term, setting that explicitly, trying to schedule meetings, not at times where you're going to have to drop the kids off at school or pick them (indistinct) and to take over your life. And so we really try to emphasize boundaries and really setting those things appropriately. But honestly, it's something that we're still working on and I'm still learning. And so I'd love to get feedback from folks, but those are some of the early thinkings. But I would say that we at VMware are taking it very, very seriously and really supporting our employees in terms of navigating that work-life balance. >> Well Kit, congratulations on the new role and it's great to see you again. I hope next year we can be face-to-face, always a pleasure to have you on theCUBE. >> Thanks, Dave. Appreciated being here. >> All right, and thank you for watching theCUBE's continuous coverage of VMworld 2021, the virtual edition. Keep it right there for more right after this. (slow music)

Published Date : Oct 1 2021

SUMMARY :

Good to see you again. Super excited to be here. and, you know, love the career evolution. And so, you know, I'm kind of that it's like the fourth, you know, wave And so now, you know, my customers, and I liked the way you And the integration piece you but the abstraction is you want to be And so the reason that we And when you look at the And so that is really the How does that fit into the CTO mindset? And that is giving back to the community. you know, components. in the, you know, coming months and years? that are happening in the labs right now And so, you know, one and kind of the expectations and it's great to see you again. Thanks, Dave. the virtual edition.

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Christian Reilly, VP, Technology Strategy , Citrix | CUBE Conversation, September 2021


 

>>Hi, welcome to this cube conversation. I'm Lisa Martin and pleased to welcome back. One of our cube alumni, Christian rowdy, the VP of technology strategy at Citrix Christian. Welcome back to the program. >>Thank you, Lisa. And thanks for having me. Great to see you again, and we'll be virtually at this time. >>Great to see you too. It's been a couple of years and quite a few things have changed since we got to sit down at synergy a couple of years together together. Citrix has an exciting new announcement. Let's unpack that. Talk me to me about what you're announcing and what it's going to deliver. >>Sure. You know, as you said, actually, I can't believe it's been a couple of years since we last saw each other. And I think, you know, time's kind of just disappeared within the pandemic. So it actually, as a result of some of those things that we've seen, you know, people get so tired of being stuck in the same place and tired of being on this constant stream of video. And one of the things that we wanted to do was, was actually a vital Citrix launch part, which is kind of our new announcement series that will be delivered via LinkedIn live. But he's really intended to be kind of a short burst approach to providing updates to some of them really important things that we're working on at Citrix. So, uh, hopefully, uh, people would love to say a reason and get some rich information from them. >>And there's going to be a series of three launchpad programs. Now we've seen so much change since the rapid pivot to work from home. Now this worked from anywhere hybrid environment. We've seen the, the massive adoption of cloud and SAS. We've also seen the threat landscape, the attack surface, just expand and expand. Talk to me about why Citrix is doing the launch pad series and then we'll go through each of the three series. >>Yeah, absolutely. So maybe I think just to set a little bit of context, you know, we, we were working on some pretty interesting things, uh, pre pandemic, you know, uh, as a result of the, kind of the, the evolution of Citrix as an organization, but perhaps more importantly, the journey that our customers were on globally, you know, every customer that we had in, in any industry across the world, we're all at various stages of their own digital transformation. And I think what the pandemic has done apart from all the really bad things, actually, if you look at it as a, perhaps one gleaming bit of light in the whole thing was that we've given organizations, whether we realize it or not the opportunity to try this huge remote work experiment. And I think what it has done above anything else has shown that remote work actually works. >>And so as a result of that, what we've seen coming out of the pandemic is that organizations are really going to use that as a springboard. So implement some new strategies, new technologies, and really drive the next generation of that business. So with one eye on that, I think if you were to categorize the three big things that we're looking at from a Citrix perspective, it's really about how to help, we'll continue to help our customers with that accelerated it modernization to really help them understand what it takes to have secure, flexible work in this new post pandemic world. And then also to think about productivity, what does productivity mean in a world of ever more distributed teams? And so the events that we're talking about and specifically the cloud one, we'll focus on some of the new offerings from Citrix, some of the new technologies and talk about the trends that we've seen within our customers. >>So, you know, one of the big things that Citrix has always been very proud of is our market leading position in virtual application and virtual desktop delivery. And even that itself has now begun to emerge into what we call desktop as a service. And there's a ton of new innovations that we've been working on in that space as well. But also if you think about what's happening in cloud, as you talked about, you know, the evolution of applications being from traditional on premises, wills to SAS applications, what we're also seeing is things like the network services that use to support those applications when they looked slightly different, which from a deployment perspective, and now all moving to cloud services, the security that you alluded to in terms of how complicated that is, but how important it is for it, organizations, those services also moving to cloud as the applications begin to look very differently in the future. So extremely excited about the cloud launch. Patino, we're going to talk a lot about those things that we're doing both in the public cloud, in the hybrid cloud. And I think it will resonate well with customers around the world. >>I think it will as well. And you mentioned there are glimmers of hope that we've seen in the last 18 months. And one of the things that this has proved is that work from home can be productive, can be successful. Employees need to be empowered to be able to do that. Let's go ahead and talk through the first, um, program accelerating it monetization. This is Tuesday, September 28th. Let's talk about some of the, of the Citrix innovations that you're going to be announcing. >>Yeah, so I mean, as I mentioned know, we, we, we think about sort of ecstatic. I see modernization in various parts. You know, we tend to start with the classic infrastructure and we've seen over the years that lots of infrastructure, you know, he's leaving the building. And by that we mean the traditional realms of on-premise data centers or co-location facilities, this constant evolution and migration of those services, uh, to, to infrastructure as a service providers from the huge cloud companies that are out there. And we can continue to see that as a, as a huge trend. Of course. Um, one of the things that off the back of that of course is our move from the traditional world of virtual desktops, which was a very on-premise concept into desktop as a service. So really the key around desktop as a service, it's a simplification, some cost optimization and the things that it are looking at in terms of how they can really bring things to the party for their organizations going forward. >>And of course, as we move into that world of everything being delivered as a service know, things like network services, security services, they almost follow. So some of the things that you'll hear about that is really around our application, delivering security and also our move from VDI to DAS. And, you know, you'll hear a lot about what we're doing with the world's leading cloud providers to really add more Citrix value or build on what we've already done with them, but lots, lots more, uh, and really support the, the, the notion of the, every customer is on a journey to cloud one way or the other. And of course, districts will be ready to help at any stage of that journey. >>Every customer is on the journey to cloud. And we've seen that accelerate so much in the last 18 months. Talk to me a little bit about if we, if we think of desktop as a service, as an evolution of VDI, is that what you're saying? >>Yeah. You know, you think about sort of the traditional VDI scenario was that your virtual desktops, where we were using instead of physical desktops, you know, in inside the usual office location, but during the pandemic, you know, we saw so many customers rely on moving to VDI, to cloud, for reasons of scalability and reasons of security, but then also needing to still in many cases, provide access to those sort of traditional physical PCs. And of course, Citrix has had solutions for that for fundamentally many, many years. Um, but what we're also seeing is that organizations are striving for simplicity. You know, the kind of the value of the desktop is being able to deliver it on demand to the end user securely from wherever they are in the world on whatever device they're on. And as we see this sort of establishment of these new working norms, and I'm not a great fan of the phrase, the new normal, I think we have a new now and that now will evolve. You know, they almost daily as we come through the other side of the pandemic. So the real key drivers for us there obviously flexibility, reliability, security, and also cost optimization, which of course is the bread and butter of most conversations we have with CIO and CTO is around the world. >>That's critical. And I'm going to borrow that, um, the new, now, if you don't mind, I'll cite you credit. But I like that. I agree that I hope this is not the new normal, but one of the things that we've seen in the new now on the security front is we've seen this massive increase in ransomware. Everybody went to work from home almost overnight. Suddenly you have millions of devices, IOT devices connecting to corporate networks. Security became the acceleration of security, became a huge challenge for customers in any organization globally. Let's talk about now the second announcement. This is going to be Tuesday, October 5th, empowering a secure distributed workforce. >>Yeah. And I, and I think you you've hit the nail on the head there. I think the one thing that was perhaps completely staggering to everybody was the speed in which organizations were forced to lock their employees out of the physical office locations and by force. I mean, for all the right reasons that are around the health and wellbeing. I mean, if I think back to my earlier career, you know, before I joined Citrix, I was in a large organization and we would, you know, perform these fire drills every so often where we would go through our disaster recovery business continuity plans and really play scenarios out. Like the office in London was unavailable or the office in LA was unavailable, but never once do I remember is doing every office. And every location is offline from tomorrow. And there's no negotiability. If you have a device at home, please use it. >>You know, we can't provide laptops quick enough, especially with the global chip shortage now as well. So whatever device you have, we'll do our best to, to make that secure. And I think there was, uh, an expectation that the employees would sort of play nicely in that scenario. But of course, you know, if you have your home device, you probably don't update it as much as a work device. So it really does require a new set of thinking. And of course, Citrix has been at the forefront of the zero trust evolution. Now the technologies that we have in place do permit remote work and have them for many years. But I think what we're seeing now is a slightly different type of remote work, you know, with different types of, of applications and devices, as you said, different locations, you know, needing to knit all of that together in a sort of a more contextual way so that we can understand, you know, combinations of the end user, their location, the types of applications that they're using the state of their devices, and sort of bring it all that together to really understand, you know, just exactly how much security needs to be applied. >>I think the traditional challenges are still there, you know, too much security and end users will find a way around it because it's not a good user experience. And, you know, perhaps too much user experience without the security leaves, big holes and big problems for organizations. So, yeah, I think this balancing act is really key. And of course, uh, as we go through the launch funnel security, we'll talk about some of the great innovations and solutions that are coming from central. >>You're right with the fact that, uh, you know, this rapid pivot security, the changes, the things that people are saying, the workforce needs to be empowered. You know, we saw this sudden dependence on all these SAS applications to communicate and to collaborate. We also saw with that rapid PennDOT to work from home ransomware, I was doing some research recently, Christian, and that's it, it's up almost 11 X just in the first half of 2021 DDoSs is massively up. People are, are working from home in environments that are just suddenly a bit chaotic. And it's challenging from a security perspective when you have so many distractions to be able to make sure that you're following all the right steps as an employee, um, that you're not clicking on nefarious links and that you're really doing your own due diligence. So having that zero trust and help from folks like Citrix is really key to this new. Now, as you say, >>It is, you know, the unfortunate thing is that wildlife, uh, no end user, or certainly I would hope that no one user would willingly cause a problem from a security perspective. I think just by the very nature of the way that end users thing, can they interact with links in emails or the, uh, you know, interact with attachments in emails? Unfortunately, relying on the human is always going to be the weakest link in the chain. And I think that's why we have to have new approaches to how we address the use of behavior. You know, can we actually, uh, you know, guide people in different ways. There are plenty of technologies that are out there now. And then many, many from Citrix that actually allow us to what we've lovingly said is, is to save the users from themselves. You know, we can't simply rely on every user to be diligent for every single email or every single link that they see. So, you know, being able to actually understand, you know, where the threats are as it relates to the end user and the likely interaction they have, and then being able to combat those threats in the technology at a seamless way is really part of the excited evolution of, of what we're doing with Citrix. And again, lots of great things to come as we go through the security. >>And the third announcement is around worker boosting worker productivity. That's been a challenge that we've all faced in the last 18 months of having, like I said, a minute ago, you know, people that have suddenly kids learning from home spouses, working people competing for bandwidth. Talk to me about some of the things that Citrix is doing to help those workers be more engaged, be plugged in and really be able to get their jobs done from anywhere. >>Yeah, well, you know, I mean, I can give you the benefit of my experience, you know, being, uh, in a, in a home office for, for, for almost 20 months has been completely the antithesis of the opposite of the rest of my career. You know, I've, I've always been very mobile, um, you know, kind of picking up different devices and using them for different things, just purely from a, you know, the perspective of what's most convenient to me. And I think, you know, if you take that and extrapolate it to, to every employee and every organization around the world who has had to invite work into their home, you know, and another soundbite that I use quite often now is that, you know, for the last 20 months, we really haven't been working from home. We've been living at work, you know, and, and, and it's, it's a fact, you know, we've probably done more hours than ever before. >>We've run the risk of burnout more than ever before. And, you know, prior to the pandemic, I know, talked to you and I talked about this very thing, uh, at synergy, you know, w we talked about the notion of needing to focus on employee experience and employee productivity. You know, we saw plenty of examples in customers with huge initiatives around employee experience and employee productivity. You know, CIO is partnering with HR leads and really trying to figure out a map, the employee journey, you know, what is it that they do every day? You know, how can we make their life easier? And perhaps interestingly, how can we reduce some of the mundane overhead, you know, approvals or requests or things that we see in our everyday life, but actually give the employees more time to be valuable and, and do great cognitive work, which is of course, what, what humans do best. >>And so, you know, you remember, we talked about the micro apps back then. We, we we'd completed the acquisition of Sappho, uh, as you and I talked last time when we unveiled micro apps and micro workflows, as a way to really help end users interact within Citrix workspace. So the systems that they use every day, but provide a new way to do that. And just earlier this year, we completed the acquisition and integration of Reich, which was a fantastic addition to the Citrix portfolio. And so we've really begun to think about, you know, how can we actually help employees to do their best work? You know, w w what are the new capabilities that we need within Citrix workspace? What are the new capabilities that we need in Reich? How do we bring all that together with some of the other solutions that we have Citrix Podio is a really interesting suite of productivity applications that we have really aimed at that number one problem, which is how can I get people to be productive, to stay engaged, to lower the burnout and help them do their best work. And I'm really, really excited because there's some fantastic things. So we announced that the work version of the launch pod, which is on October 12th, >>All of those are so critical. You know, I I've always said employee productivity employee is directly related to the customer experience. I've used Wrike myself before, um, for different projects and being able to have productivity tools that allow the employee to engage, to be able to empower them to move projects forward, especially in a time that is still somewhat chaotic is, is critical as is to your point, ensuring that there are the proper tools to facilitate folks so that they get what they need when they need it to help reduce burnout. That's been a big challenge. You're right. That the living at work thing is real, it's persisting, and we're going to be in this hybrid environment for some TBD amount of time longer. So having the ability to be empowered and productive in a secure way, leveraging cloud capabilities is really key. And it's exciting to hear what Citrix launchpad is going to announce over those three days and deliver. >>Yeah. You know, I, I would just say, you know, in, in, in sort of summary where we're, we're really excited about the three areas now, and they really do sort of all come together in some of those challenges that we talked about, you know, specifically around how we can help organizations to address that accelerated it modernization to drive secure, flexible work in the new now, and also to really reach that goal of having extremely productive, distributed teams as we come out the other side of the pandemic. So, you know, lots going on a fantastic time to, to be here and to talk to you and to be at Citrix, of course, with so many, you know, huge customer issues that we, that we have to solve. And we're really excited for the challenge. >>Excellent. And we all are looking forward to that, the Citrix launchpad series, Christian, where can folks go to register for these different programs? >>Yeah, sure. So it's pretty simple. So if we just go to HTTP bit dot Lee, bit dot L Y forward slash Citrix launchpad, and we can sign up through that. >>Excellent. I've already signed up. I'm looking forward to these series, this series, to learn more about what you guys are doing and kind of dig in double click on some of the things that you spoke about Christian. Thank you for joining me today, talking about the launch pad series and letting folks know where they can go to register. >>Thank you. Great to be on the great to see you again. >>Likewise, for Christian Riley, I'm Lisa Martin, you're watching a cube conversation.

Published Date : Sep 21 2021

SUMMARY :

One of our cube alumni, Christian rowdy, the VP of technology strategy at Citrix Christian. Great to see you again, and we'll be virtually at this time. Great to see you too. And one of the things that we wanted to do was, the rapid pivot to work from home. So maybe I think just to set a little bit of context, you know, we, we were working on some pretty And then also to and now all moving to cloud services, the security that you alluded to in terms of how complicated And one of the things that this has proved is that work from home can be productive, you know, he's leaving the building. the notion of the, every customer is on a journey to cloud one way or the other. Every customer is on the journey to cloud. but during the pandemic, you know, we saw so many customers rely on moving And I'm going to borrow that, um, the new, now, if you don't mind, I mean, if I think back to my earlier career, you know, before I joined Citrix, But I think what we're seeing now is a slightly different type of remote work, you know, I think the traditional challenges are still there, you know, too much security and end users will find You're right with the fact that, uh, you know, this rapid pivot security, And again, lots of great things to come as we go through the security. like I said, a minute ago, you know, people that have suddenly kids learning from home spouses, And I think, you know, if you take that and extrapolate it And perhaps interestingly, how can we reduce some of the mundane overhead, you know, And so we've really begun to think about, you know, how can we actually help employees to do And it's exciting to hear what Citrix launchpad is going to announce over those three now, and they really do sort of all come together in some of those challenges that we talked about, you know, And we all are looking forward to that, the Citrix launchpad series, Christian, where can folks go to So if we just go to HTTP bit dot Lee, bit dot L Y to learn more about what you guys are doing and kind of dig in double click on some of the things that you spoke about Christian. Great to be on the great to see you again.

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Joel Lipkin, Four Points Technology & Ryan Hillard, US SBA | AWS Public Sector Awards 2020


 

>> Announcer: From around the globe, it's theCUBE with digital coverage of AWS Public Sector Partner Awards brought to you by Amazon web services. >> Hi, and welcome back. I'm Stu Miniman. This is theCUBE coverage of the AWS Public Sector Partner Awards. We going to be talking about the Customer Obsession Mission award winner. So happy to welcome to the program. First of all, welcoming back Joel Lipkin. He is the chief operating officer of Four Points Technologies, which is the winner of the aforementioned award and joining him one of his customers, Ryan Hillard, who is a assistant developer with the United States, Small Business Administration, and of course the SBA, an organization that a lot of people in the United States have gotten more familiar with this year. Joel and Ryan, thanks so much for joining us. >> Hi Stu? >> Hey Stu; Thank you. >> All right, so Ryan, I'm sorry, Joel, as I mentioned, you've been on the program, but maybe just give us a sketch if you would, Four Points, your role, your partnership with AWS. >> Sure, I'm Joel Lipkin. I'm the chief operating officer at Four Points Technology, Four Points is a value added technology reseller focused on the federal government and we've been working with federal customer since 2002. We're a service disabled veteran owned small business, and we've been in a Amazon partner since 2012. >> Wonderful; Ryan, if you could, obviously, as I mentioned, the SBA, a lot of people know for the PPP in 2020, if you could tell us a little bit about your role in your organization and tee up for us, if you would, the project that Four Points was involved with that you worked on. >> Sure; so I worked for the chief information officer and I don't have this official title, but I am the de facto manager of our Amazon Web Services presence. This year, we've had a very exciting time with what's been happening in the world, the Paycheck Protection Program, and the SBA have been kind of leveraged to help the US economy recover in the face of the pandemic. And a key part of that has been using Amazon Web Services and our partnership with Four Points Technology to launch new applications to address those requirements. >> Wonderful; Joel, maybe a connect for us. How long has Four Points been working with the SBA and start to give us a little bit more about the projects that you're working together, which I understand was predated the COVID incidents. >> Sure; we've been with SBA for several years now. And SBA was one of the earlier federal agencies that really saw the value in separating their procurement for cloud capacity, from the development implementation and managed services that they either did internally or use third party contractors for. So, Four Points came in as a true value added reseller of cloud to SBA providing cloud capacity and also Amazon professionals services. >> All right; so Ryan bring us in a little bit, the project that we're talking about here, what was the challenge? What were the goals you were looking to accomplish? Help flush out a little bit, what you're doing there? >> Yeah, so most recently Four Points partnered with us to deliver Lender Gateway. Lender Gateway is an application for small community oriented lenders to submit Paycheck Protection loans. So some of these lenders don't have giant established IT departments like big banks do, and they needed an easier way to help their customers. We built that application in six days and I called the Four Points cloud manager on a Saturday, and I said, help, help, I need two accounts by three o'clock and Four Points was there for us. We got new accounts set up. We were able to build the application and deploy it literally in a week and meet the requirements set for us. And that system has now moved billions of dollars of loans. I don't know the exact amount, but has done an incredible amount of work and it wouldn't have been possible without our partnership with Four Points. So we're really excited about that. >> Yeah, If I could drill in there for a second. Absolutely it's been an unprecedented, how fast that amount of money move through the legislature to out to the end user. Help us understand a little bit, how much were you using AWS technologies and solutions that Four Points had helped you with, and how much of this was kind of a net new, you said you built a new application, you had to activate some things fast, help us understand a little bit more. >> Yeah, that's so that's a great question. So we have five major systems in AWS today. And so we're very comfortable with AWS service offerings. What's interesting about Lender Gateway is that it's the first application we've built from scratch in a totally serverless capacity. So one of the hard technical requirements of the Paycheck Protection Program is that, it has huge amounts of demand. So when we're launching a system, we need to know that that system will not go down no matter how much traffic it receives or how many requests it has to handle. So we leaned on services like AWS Lambda, S3, dynamoDB, all of their serverless offerings to make sure that under no circumstances could this application fail. And it never did. We never even actually saw a performance degradation. So a massive success from my perspective as the program manager. >> well, that's wonderful. Joel, of course, you talk about scalability, you talk about uptime. Those are really the promise the public cloud has brought. Ryan did a good job of teeing out some of the services from AWS, but help us understand architecturally how you help put that together, and, the various pieces underneath. >> Yes Stu, it's interesting. Four Points is really focused on delivering capacity. Our delivery model is very much built around giving our customers like Ryan full control over their cloud environments so that they can use it as transparently as though they were working with Amazon directly. They have access to all of the 200+ services that AWS has. They also have a direct access to billing and usage information that lets them really optimize things. So this is sort of a perfect example of how well that works because SBA and Ryan knew their requirements better than anyone. And they were able to leverage exactly the right AWS tools without having to apply to use them. It was as though they were working directly with AWS and the AWS environment on the technology side. And I will say SBA has been really a leader in using of variety of AWS services beyond standard compute and storage, not just in a tested environment, but in a live very, very robust, really large environment. >> Yeah, right, and I was excited to hear about your Lambda usage, how you're building with the serverless architecture there. Could you just bring us through a little bit, how you ramped up on that, any tools or community solutions that you were leveraging to make sure you understood that and any lessons you learned along the way as you were building that application and rolling it out? >> Yeah, that's a great question. So I think one of the mistakes that I see program managers make all the time is thinking that they can migrate a workload to the cloud and keep it architecturally the same way it was. And what they quickly find out is that their old architecture that ran in their on premise data center might actually be more expensive in the cloud than it was in their data center. And so when you're thinking about migrating a workload, you really need to come in with the assumption that you will actually be redesigning that workload and building the system in cloud native technology. You know, the concept of Lambda is so powerful, but it didn't exist for, you know, it didn't exist 20 years ago when some of these systems and applications were being written and now being able to leverage Lambda to only use exactly the compute you need, means you can literally pay pennies on the dollar. One of the interesting things about the PPP program and everything happening in the world is that our main website, sba.gov is now serving a a hundred or a thousand times more traffic daily than it was used to doing. But because we lean on serverless technology like Lambda, we have scaled non-linearly in terms of costs. So we're only paying like two or three times more than we used to pay per month, but we're doing a hundred or a thousand times more work. That's a win, that's a huge victory for cloud technology, in my opinion. >> Yeah, and on that point, I think the other thing that SBA did really amazingly well was take advantage of first reserved instances. But I think it was the day that Amazon announced savings plans as a cost control mechanism. Ryan and SBA were on them. They were our first customer to use savings plans. And I think there were probably the first customer in the federal space to use them. So it's not just using the technology smart, it's using the cost control tools really well also. >> Yeah, so Stu, I wanted to jump in here just because I'm so glad Joel brought that up. I was describing how workloads need to morph and transform as they move from legacy setups into more cloud native ones. Well, we were the first federal agency to buy savings plans. And for folks who don't know savings plans essentially make your reserved instances fungible across services. So if you had a workload that was running on EC2 before, now instead of buying a reserved instance at a certain instant size, a certain family, you can instead buy a savings plan. And when your workload is ready to be moved from EC2 to something a little bit more containerized or cloud native, like Fargate or Lambda, then you don't actually forego your reserved instance. I see program managers get into this weird spot where they bought reserved instances, so they feel like they need to use them for a whole year. So they don't upgrade their system until their reserved instances expire. And that's really the tail wagging the dog. We were very excited about savings plans. I think we bought them four days after they came out and they have enabled us to do things like, be very ambitious with how we rethink our systems and how we rebuild them. And I'm so glad you brought that up to all because it's been such a key thing over this last year. >> Yeah, it's been a really interesting discussion point I've been having the last few years, is that the role between developers and that, that finance piece. So, Ryan, who is it that advises you on this? Is there somebody on the finance team from the SBA? is it Four Points? You know, being aware of savings plan, it was something that was announced at Reinvent, but it takes a while for that to trickle and oftentimes developers don't need to think about or think that they don't need to think about the financial implications of how they're architecting things. So how, how does that communication and decision making happen? >> That's such a great question. I think it goes back to how Four Points is customer obsessed. One of our favorite things about using a small business reseller like Four Points instead of dealing directly with our cloud service provider is that Four Points provides us a service where every quarter they do an independent assessment of our systems, how much we're spending and what that looks like from a service breakdown. And then we get that perspective and that opinion, and we enrich it with our conversation with our AWS account manager, with our finance people. But having that third party independent person come in and say, "Hey, this is what we think" has been so powerful because Joel and Dana and team have always had observations that nobody else has had. And those kinds of insights are nice to have, when you have people who are suspicious of a vendor telling you to buy more things with them, because they're the vendor >> From the lessons you've learned there, any final advice that you'd give to your peers out there, and how will you take what you've learned working on this project to other things, either in the SBA or in talking with your peers in other organizations. >> So I have two big things. So one is go use a small business reseller. I would be remiss if I didn't use this opportunity to tell you as a member of the US Small Business Administration, that there are some really, really great service providers out there. They are part of our programs like Four Points, and they can help you achieve that balance between trusting your cloud service provider and having that a third party entity that can come in and, call bowl and also call Yahtzee. So recognize good things and recognize bad things. So that would be number one. And then number two is moving to the cloud is so often sold as a technology project. And it's like 20% technology and 80% culture and workforce change. And so be honest with yourselves and your executive teams that this isn't a technology project. This is, we going to change how we do business project, and we going to change the culture of this organization kind of project. >> All right; and Joel, I'll let you have the final word on lessons learned here and also about Four Points and congratulations again, the Customer Obsession Mission award winner. >> Great, thanks Stu, we're so appreciative to Amazon for their recognition and to Ryan and SBA for giving us the opportunity to support such an important program. We are a small business, we are very much focused on delivering what our customers need in the cloud. And it's just such a tremendous feeling to be able to work on a program like this that has such, such payoff for the whole country. >> All right, Well, Joel and Ryan, thank you so much for sharing your updates, such an important project this year. Thanks so much. >> Thank you Stu. >> Thanks >> Stay with us for more covered from the AWS Public Sector Partner awards. I'm Stu Miniman, and thank you for watching theCUBE.

Published Date : Aug 6 2020

SUMMARY :

Announcer: From around the globe, and of course the SBA, been on the program, focused on the federal government that you worked on. and the SBA have been kind of leveraged more about the projects from the development and I called the Four Points and how much of this So one of the hard technical Those are really the promise on the technology side. and any lessons you learned along the way and everything happening in the world in the federal space to use them. And that's really the is that the role between developers and we enrich it with our conversation and how will you take what and they can help you achieve the Customer Obsession such payoff for the whole country. thank you so much for and thank you for watching theCUBE.

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Adam Worthington, Ethos Technology | IoTahoe | Data Automated


 

>>from around the globe. It's the Cube with digital coverage of data automated and event. Siri's brought to you by Iot. Tahoe. Okay, we're back with Adam Worthington. Who's the CTO and co founder of Ethos Adam. Good to see you. How are things across the pond? >>Thank you. I'm sure that a little bit on your side. >>Okay, so let's let's set it up. Tell us about yourself. What your role is a CTO and give us the low down on those. >>Sure, So we get automatic. As you said CTO and co founder of A were pretty young company ourselves that we're in our sixth year and we specialize in emerging disruptive technologies within the infrastructure Data center kind of cloud space. And my role is the technical lead. So it's kind of my job to be an expert in all of the technologies that we work with, which can be a bit of a challenge if you have a huge portfolio, is one of the reasons we deliberately focusing on on also kind of a validation and evaluation of new technologies. Yeah, >>so you guys are really technology experts, data experts and probably also expert in process and delivering customer outcomes. Right? >>That's a great word there, Dave Outcomes. That's a lot of what I like to speak to customers about on. Sometimes I get that gets lost, particularly with within highly technical field. I like the virtualization guy or a network like very quickly start talking about the nuts and bolts of technology on I'm a techie. I'm absolutely a nerd, like the best tech guitar but fundamentally reporting in technologies to meet. This is outcomes to solve business problems on on to enable a better way. >>Love it. We love tech, too, but really, it's all about the customer. So let's talk about smart data. You know, when you when you throw in terms like this is it kind of Canfield Buzz Wordy. But let's let's get into the meat on it. What does that mean to you? One of the critical aspects of so called smart data >>cool probably hoped to step back a little bit and set the scene a little bit more in in terms of kind of where I came from, the types of problems that I'm really an infrastructure solution architect trace on what I kind of benefits. We organically But over time my personal framework, I focused on three core design principles whatever it was I was designing. And obviously they need different things. Depending on what technology area is that we're working with. That's pretty good on. And what I realized that we realized we started with those principles could be it could be used more broadly in the the absolute best of breed of technologies. And those really disrupt, uh, significantly improve upon the status quo in one or more of those three areas. Ideally or more simple, more on if we look at the data of the challenges that organizations, enterprises organizations have criticized around data and smart fail over the best way. Maybe it's good to reflect on what the opposite end of the story is kind of why data is often quite dumb. The traditional approaches. We have limited visibility into the data that we're up to the story using within our infrastructure as what we kind of ended up with over time, through no fault of the organizations that have happened silos, everyone silos of expertise. So whether that be, that's going out. Specialized teams, socialization, networking. They have been, for example, silos of infrastructure, which trade state of fragmentation copies of data in different areas of the infrastructure on copies of replication in that data set or reputation in terms of application environments. I think that that's kind of what we tend to focus on, what it's becoming, um, resonating with more organizations. There's a survey that one of the vendors that we work with actually are launched vendor 5.5 years ago, a medical be gone. They work with any company called Phantom Born a first of a kind of global market, 900 respondents, all different vectors, a little different countries, the U. S. And Germany. And what they found was shocking. It was a recent survey so focused on secondary data, but the lessons learned the information taken out a survey applies right across the gamut of infrastructure data organizations. Just some stats just pull out the five minutes 85% off the organization surveyed store between two and five stores data in 3 to 5 clouds. 63% of organizations have between four and 16 coffees of exactly the same data. Nearly nine out of 10 respondents believe that organizations, secondly, data's fragmented across silos are touched on is would become nearly impossible to manage over the long term on. And 91% of the vast majority of organizations leadership were concerned about the level of visibility their teams. So they're the kind of areas that a smart approach to data will directly address. So reducing silos that comes from simplifying so moving away from complexity of infrastructure, reducing the amount of copies of data that we have across the infrastructure and reducing the amount of application environment. I mean, Harry, so smarter we get with data is in my eyes. Anyway, the further we moved away from this, >>there was a lot in that answer, but I want to kind of summarize it if I can talk. You started with simplicity, flexibility, efficiency. Of course, that's what customers want. And then I was gonna ask you about you know, what challenges customers are facing, and I think you laid it out here. But I want to I want to pick on a couple of some of the data that you talked about the public cloud treat that adds complexity and diversity in skill requirements. The copies of data is so true, like data is just like like if rebels, If you Star Trek franchise, they just expand and replicate. So that's an expense, and it adds complexity. Silo data means you spend a lot of time trying to figure out who's got the right data. What's the real truth with a lot of manual processes involved in the visibility is obviously critical. So those are the problems on. But course you talked about how you address those, But But how does it work? I mean, how do you know what's what's involved in injecting smarts into your data? Lifecycle >>that plane, Think about it. So insurance of the infrastructure and say they were very good reasons why customers are in situations they have been in this situation because of the limits are traditional prices. So you look at something is fundamental. So a great example, um on applications that utilize the biggest fundamentally back ups are now often what that typically required is completely separate infrastructure to everything else. But when we're talking about the data set, so what would be a perfect is if we could back up data on use it for other things, and that's where a, uh, a technology provider like So So although it better technology is incredibly simple, it's also incredibly powerful and allows identification, consolidation. And then, if you look at just getting insight out of that fundamentally tradition approaches to infrastructure, they're put in a point of putting a requirement. And therefore it wasn't really incumbent exposed any information out of the data that's stored within the division, which makes it really tricky to do anything else outside of the application. That that's where something like Iot how come in in terms of abstracting away the complexity more directly, I So these are the kind of the area. So I think one of my I did not ready, but generally one of my favorite quotes from the French philosopher and a mathematician, Blaise Pascal, he says, I get this right. I have written a short letter, but I didn't have time. But Israel. I love that quite for lots of reasons, that computation of what we're talking about, it is actually really complicated to develop a technology capability to make things simple, more directly meet the needs of the business. So you provide self service capabilities that they just need to stop driving. I mean making data on infrastructure makes sense for the business users. Music. It's My belief is that the technology shouldn't mean that the users of the technology has to be a technology expert what we really want them to be. And they should be a business experts in any technology that you should enable on demand for the types of technologies to get me excited. They're not necessarily from a ftt complicated technology perspective, but those are really focused on impressive the capability. >>Yeah. Okay, so you talked about back up, We're gonna hear from Kohi City a little bit later and beyond backup data protection, Data Management, That insight piece you talked earlier about visibility, and that's what the Iot Tahoe's bringing table with its software. So that's another component of the tech stack, if you will, Um, and then you talk about simplicity. We're gonna hear from pure storage. They're all about simple storage. They call it the modern data experience. I think so. So those are some of the aspects and your job. Correct me. If I'm wrong is to kind of put that all together in a solution and then help the customer realize that we talked about earlier that business out. >>Yeah, it's that they said, in understanding both sides so that it keeps us on our ability to be able to deliver on exactly what you just said. It's being experts in the capabilities and new and better ways to do things but also having the kind of business under. I found it to be able to ask the right questions, identify how new a better price is positions and you touched on. Yet three vendors that we work with that you have on the panel are very genuinely of. I think of the most exciting around storage and pure is a great one. So yes, a lot of the way that they've made their way. The market is through impressive C and through producing data redundancy. But another area that I really like is with that platform, you can do more with less. And that's not just about using data redundancy. That's about creating application environment, that conservative, then the infrastructure to service different requirements are able to do that the random Io thing without getting too kind of low level as well as a sequential. So what that means is that you don't necessarily have to move data from application environment a do one thing. They disseminate it and then move it to the application environment. Be that based environment three in terms of an analytics on the left to right work. So keep the data where it is, use it for different requirements within the infrastructure and again do more with less. And what that does is not just about simplicity and efficiency. It significantly reduces the time to value. Well at that again resonates that I want to pick up a soundbite that resonates with all of the vendors we have on the panel later. This is the way that they're able todo a better a better TCO better our alliance significantly reduce the value of data. But to answer your question, yeah, you're exactly right. So it's key to us to kind of position, understand? Customer climbs, position the right technology. >>Adam. I wonder if you could give us your insights based on your experience with customers in terms of what success looks like. I'm interested in what they're measuring. I'm big on and end cycle times and taking a systems view, but of course you know customers. They want to measure everything, whether it's the productivity of developers or, you know, time to insights, etcetera. What >>are >>they? One of the KP eyes that are driving success and outcomes? >>Those capabilities on historically in our space have always been a bit really. When you talk about total cost of ownership, talk about return on investment, you talk about time to value on. I've worked in many different companies, many different infrastructure, often quite complicated environments and infrastructure. I'm being able to put together anything Security realistic gets proven out. One solution gets turned around our alliance TCO is challenging. But now with these new, a better approach is that more efficient, enables you to really build a true story and on replicate whatever you want. Obviously ran kind of our life, and the key thing is to say from data, But now it's time to value. So what we what? We help in terms of the scoping on in terms of the understanding what the requirements are, we specifically called out business outcomes what organizations are looking to achieve and then back on those metrics, uh, to those outcomes. What that does is a few different things, but it provides a certain success criteria. Whether that's success criteria within a proof of concept of the mobile solutions on being able to speak that language on before, more directly meet the needs of the business kind of crystallized defined way is we're only really be able to do that. Now we work with >>Yeah, So when you think about the business case, they are a why benefit over cost benefit obviously lower tco you lower the denominator, you're going to increase the output in the value. And then I would I would really stress that I think the numerator, ultimately especially in a world of data, is the most important. And I think the TCO is fundamental. It's really becoming table stakes. You gotta have simple. You've gotta have efficient. You've got to be agile. But it enables that that numerator, whether that's new customer revenue, maybe, you know, maybe cost savings across the business. And again that comes from taking that systems view. Do you >>have >>examples that you can share with us even if they're anonymous, eyes the customers that you work with that or maybe a little further down on the journey, or maybe not things that you can share with us that are proof points here. >>Sure, it's quite easy and very gratifying when you've spoken to a customer. We know you've been doing this for 20 years, and this is the way that your infrastructure if you think about it like this, if we implemented that technology or this new approach, then we will enable you to get simple, often ready, populous. Reduce your back. I worked on a project where a customer accused that back book from I think it was. It was nine. Just under 10. It was nine fully loaded. Wraps back. We should just for the it you're providing the fundamental underlying storage architectures. And they were able to consolidate that that down on, provide additional capacity. Great performance. The less than half Uh huh. Looking at the you mentioned data protection earlier. So another organization. This is a project which is just kind of nearing completion of the moment. Huge organization. They're literally petabytes of data that was servicing their back up in archive. And what they have is not just the reams of data, they have the combined thing. I different backup. Yeah, that they have dependent on the what area of infrastructure they were backing up. So whether it was virtualization that was different, they were backing up. Pretty soon they're backing up another database environment using something else in the cloud. So a consolidated approach that we recommended to work with them on they were able to significantly reduce complexity and reduce the amount of time that it system what they were able to achieve. And this is again one of the clients have they've gone above the threshold of being able to back up. When they tried to do a CR, you been everything back up into in a second. They want people to achieve it. Within the timescales is a disaster recovery, business continuity. So with this, we're able to prove them with a proof up. Just before they went into production and the our test using the new approach. And they were able to recover everything the entire interest in minutes instead of a production production, workloads that this was in comparison to hours and that was those hours is just a handful of workloads. They were able to get up and running with the entire estate, and I think it was something like an hour on the core production systems. They were up and running practically instantaneously. So if you look at really stepping back what the customers are looking to the chief, they want to be able to if there is any issues recover from those issues, understand what they're dealing with. Yeah, On another, we have customers that we work with recently what they had huge challenges around and they were understandably very scared about GDP are. But this is a little while ago, actually, a bit still no up. A conversation has gone away. Just everybody are still speaks to issues and concerns around GDP are applying understanding whether they so put in them in us in a position to be able to effectively react. Subject That was something that was a key metric. A target for on infrastructure solution that we work with and we were able to provide them with the insight into their data on day enables them to react to compliance. And they're here to get a subject access request way created in significantly. I'm >>awesome. Thank you for that. I want to pick up on a little bit. So the first example you get your infrastructure in order to bust down those silos and what I've when I talk to customers. And I've talked to a number of banks, insurance companies, other financial services of manufacturers when they're able to sort of streamline that data lifecycle and bring in automation and intelligence, if you will. What they tell me is now they're able to obviously compress the time to value, but also they're loading up on way more initiatives and projects that they can deliver for the business. And you talk for about about the line of business having self served. The businesses feel like they actually are really invested in the data, that it's their data that it's not, you know, confusing and a lot of finger pointing. So so that's that's huge on. And I think that your other example is right on as well of really clear business value that organizations are seeing. So thanks for those you know. Now is the time really, t get these houses in order, if you will, because it really drives competitive advantage, especially take your second example in this isolation economy, you know, being able to respond things like privacy are just increasingly critical. Adam, give us the final thoughts. Bring us home in this segment, >>not the farm of built, something we didn't particularly touch on that I think it's It's fairly fairly hidden. It isn't spoken about as much as I think it is that digital approaches to infrastructure we've already touched on there could be complicated on lack of efficiency, impact, a user's ability to be agile, what you find with traditional approaches. And you already touched on some of the kind of benefits and new approaches that they're often very prescriptive, designed for a particular as the infrastructure environment, the way that it served up to the users in a kind of A packaged either way means that they need to use it in that whatever way, in places. So that kind of self service aspect that comes in from a flexibility standpoint that for me in this platform approach, which is the right way to address technology in my eyes enables it's the infrastructure to be used effectively so that the business uses of the data users what we find in this capability into their hand and start innovating in the way that they use that on the way that they bring benefits a platform to prescriptive, and they are able to do that. So what you're doing with these new approaches is all of the metrics that we touched on fantastic from a cost standpoint, from a visibility standpoint. But what it means is that the innovators in the business want to really, really understand what they're looking to achieve and now tools to innovate with us. Now, I think I've started to see that with projects that were completed, you could do it in the right way. You articulate the capability and empower the business users in the right way. Then very significantly better position. Take advantage of this on really match and significantly bigger than their competition. >>Super Adam in a really exciting space. And we spent the last 10 years gathering all this data, you know, trying to slog through it and figure it out. And now, with the tools that we have and the automation capabilities, it really is a new era of innovation and insights. So, Adam or they didn't thanks so much for coming on the Cube and participating in this program >>Exciting times. And thank you very much today. >>Alright, Stay safe and thank you. Everybody, this is Dave Volante for the Cube. Yeah, yeah, yeah, yeah

Published Date : Jul 29 2020

SUMMARY :

Siri's brought to you by Iot. I'm sure that a little bit on your side. What your role is a CTO So it's kind of my job to be an expert in all of the technologies that we work so you guys are really technology experts, data experts and probably also like the best tech guitar but fundamentally reporting in technologies to meet. One of the critical aspects of so called smart There's a survey that one of the vendors that we work with actually are launched vendor 5.5 to pick on a couple of some of the data that you talked about the public cloud treat that mean that the users of the technology has to be a technology expert what we really want them So that's another component of the tech stack, that it keeps us on our ability to be able to deliver on exactly what you just said. everything, whether it's the productivity of developers or, you know, time to insights, scoping on in terms of the understanding what the requirements are, we specifically is the most important. that or maybe a little further down on the journey, or maybe not things that you can share with us that are proof at the you mentioned data protection earlier. So the first example you get your infrastructure in order to bust ability to be agile, what you find with traditional approaches. you know, trying to slog through it and figure it out. And thank you very much today. Everybody, this is Dave Volante for the Cube.

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Breaking Analysis: Living Digital: New Rules for Technology Events


 

from the cube studios in Palo Alto in Boston connecting with thought leaders all around the world this is a cube conversation you know for years marketers marketers have been pushing for more digital especially with their big conferences I heard forward-thinking CMO say the war will be won in digital but the sales teams love the belly-to-belly interaction so every year once or even sometimes more often big corporations have hosted gatherings of thousands or even tens of thousands of attendees these events were like rock concerts they had DJs in the hallway thumping music giant screens beautiful pitches highly produced videos thing a technical breakouts Food lines private dinners etc all come on it culminating in a customer appreciation event with a big-name band physical events are expensive but they generate tons of leads for the host companies and their partner ecosystems well then BOOM coronavirus hits and the marketing teams got what they wished for right overnight virtual events became a mandate if you don't have a solution you were in big trouble because your leads from these large events just dried up hello everyone this is Dave Allen day and welcome to this week's cube insights powered by ETR ETR is entering its quiet period and I won't be able to share any new data for a couple of weeks so rather than look back at the April survey in this breaking analysis we thought we'd take a pause and really talk about the virtual event landscape and just a few of the things that we've learned in the past 120 days now this isn't meant to be an exhaustive list but we do want to call out a few important items that we see is critical in this new digital world in the isolation economy every company scrambled they took one of three paths first companies either postpone their events to buy some time think like Dell technology world Google cloud next cube convey my MIT CBO event etc or to some companies flat-out canceled their events for the year until next year like snowflake and uipath forth number three they scrambled to deploy a virtual event and they went forward IBM think did this HPE discover Susac on AWS summits docker convey Monde a peggle world Vertica big data conference octane sa P sapphire and hundreds of others pushed forward so when this braking analysis I want to share some data from the cube what we've learned not only in the last hundred and twenty days but in ten years of doing events mostly physical and we want to share the new rules of events and event marketing and beyond so let's get right into it everyone knows events events have gone virtual and there are tons of people who could give you advice on approving your digital events including us and and I will in this segment but the first thing that everyone found out is they're going to attract far more people online with a free virtual event than they do with a paid physical event so removing time timing in the expensive travel dramatically increases the participation Tam the total available market here's a tweet from docker CEO Scott Johnson he says that he's looking forward to welcoming 50,000 people to his event this is based on registration data somewhere around 30,000 people logged into the live event so docker got 60% of the pre event registrants to actually log in which is outstanding but there's a lot more to this story I'll share some other stats that are worth mentioning by the way I got permission from docker to to share these numbers not surprising because the event was it was a huge success for such a small company in the end they got nearly 83,000 registrations and they continue to come in weeks after the event which was held in late May now marketers generally will cite 2 to 3 minutes as a respect-- respectable time on site for a web property docker logged in users averaged almost four and a half minutes on site that's the average the bell curve sauce superfans like this guy who was binge watching so this brings me to rule number one it's actually really easy to get people to sign up for free online events but it's not so easy to keep them there now I could talk all day about what docker did right and I'm gonna bring some examples in during this except this segment but the one thing docker did was they did a call for papers or a call for sessions and that's a lot of work but if you look at the docket on speaker list the content is all community driven not all but mostly community driven talker had to break some eggs and reject some folks but it also had a sponsor track so it gave folks another avenue to participate so big success for docker they definitely did it right which brings us to new rule number two attention is precious you got to create high-quality content and realize that you have much less time with participants than if they were in person now unfortunately the doctor docker example is a bit of an outlier it hasn't always been this pretty remember that scene in the social network the movie when a duardo pulled the funding on the servers just to get marks attention remember how Jesse Eisenberg the actor who played Zuckerberg reacted everybody else we don't crash ever if the server's are down for even a day our entire reputation is irreversibly destroyed the whole point well some of the big tech companies crashed their servers and they say there's no such thing as bad press but look at look what happened to s AP and s AP apologized publicly and its CEO told people that they made a mistake in outsourcing their event platform so this brings us to new rule number three don't crash now I come back to Dhaka Khan for a second here's a tweet from a developer who shared the network traffic profile of his network before and during docker con you can see no glitches I mean I don't mean to pick on sa P they they owned the problem and look s AP had a huge attention attendance at its digital event more than 200,000 people and over a million views so Wow you'll kill me with that problem but it underscores the importance of scaling and s AP you have to say was not alone there have been lots of fails from much smaller events here's an example that was really frustrating you try to log in at 7:59 but the event doesn't start until 8:00 sharp really come on back in 60 seconds and in another example there was a slide failure I mean many of these virtual events are glorified webinars so if you're going to rely on slide where make sure the slides will render its scale you maybe embed them into the video you know but at least this company had a back-up plan here's another example and I've redacted the email because I'm not here to throw anyone under the bus well you know kind of but but no reason to name names you know who they are but in this case an old legacy webinar platform failed and they had to move to WebEx and again at least there was a back-up plan so you know it's been tough in a lot of these cases here's a tweet from Jason Reed it kind of summed sums it up now what does he mean by vendors are not getting the job done not enough creativity well not only were platforms failing they weren't performing adequately but the virtual experience is leaving many users unenthused they're they're just one alt-tab away from something better if the virtual event fails to engage them so new rule number four is virtual events that look like webinars actually our webinar webinars I mean in fairness you know the industry had to pivot with no notice but this is why I always tell people start with the outcome that you want and work backwards that'll inform you as to the content strategy the new roles you need to assign and make no mistakes there are new rules you know there's no site inspection virtual and then you got to figure out what you want to use your experience to be there's a whole lot to figure out and this next next one is a bit of a throwaway because yeah it's so obvious and everyone talks about it but I want to bring it up because it's important because I'm amazed at how many virtual event speakers really haven't thought through their setup you can look good you know or at least less bad get those things called books and raise up the laptop figure out some better audio your better yet get a good kit send it to their home with a nice camera and a solid mic maybe you know a clearer IFB comms for the ear spend some money to look good just as you might go and buy a nice outfit even if you're a developer put on a clean t-shirt so rule number five don't cheap out on production value get your guests a good set up and coach them up it doesn't have to be over the top no just a bit thought out okay one of the biggest mistakes I've seen is event organisers they become enamored with a platform and the features of that platform that really don't support their objectives kind of feature creep or they have so many competing objectives and masters that they're serving that they lose sight of the user experience and then the event becomes a buffet of unused features rather than a buffet of engaging content now many have told me that Dave these virtual events are too long there's too much content now I don't necessarily agree I really think if you have something to say you should say it as long as you do it right and you keep people engaged so I want to talk a little bit about a to of the meteor events that we attended one was octane twenty20 hosted by octo the identity management security player and then IBM think 2020 they called it the the think digital event experience and they both had multi day events with lots of content they both organized sessions by topic and made it pretty easy to find stuff and all assessing sessions had a reasonably consistent look and feel to them which kind of helped the production value IBM had content organized and categorized which made things easy to find and they both had good search and with IBM you could go directly from the list of topics right into the videos which I really liked very easy and intuitive and as you can see here in this octane video they had a nice and very ambitious agenda that was really quite well organized and things were pretty easy to find as you can see with this crisp filtering on the left hand side and in really nice search but one of the things that has been frustrating with most of the events that I've watched is you can't get to the sessions directly from the agenda you got to go back out for some linear path and find the content and it's somewhat confusing so I want to come back to the docker count example because I think there were two things that I found interesting and useful with docker con you know this got George nailed it when he said this is how you display a virtual conference what's relevant about this picture is you have multiple simultaneous sessions running live and concurrently and you can pop in and out of them you can easily see the sessions and this tile and there's a red line this linear clock that's running in real time to show you where you are in the event agenda versus in a time of day so I felt like with docker that as a user user you're really connected to the event you come to the site and there's a hero video very easy to find the content and in fact you can't miss it it's not a sales pitch to get to the content and then I really liked what what George change was talking about in terms of the agenda and the tile layout you can see they ran simultaneous sessions and at one point up to seven at once and they gave their sponsors a track on the agenda which is very easy to navigate but what I really like as well is when you click on a tile it takes you directly to the session video and you can see the chat which docker preserved in the PO event mode and you have this easy-to-follow agenda and again you can go directly to the session video and in the chat from the agenda so many paths to find the content I mean something so simple is navigating directly from the agenda to the session most events haven't done that they make you back out and then what I call this linear manner and then go forward and find the sessions that you want and then dive in now maybe they're trying to simulate walking to a session in a Las Vegas Convention Center because it takes about that long to figure out where most of these events in these sessions live so rule number six is make it easy to discover and consume content sounds so simple why is it not happening in most events okay I'm running out of time so I want to encapsulate a number of items in one idea that we talk about all the time at the cube I ran a little survey of the day and someone asked does it really make sense to cram educational content product content partner content customer content rally content and leadership content into the constrain confines of an arbitrary one or two-day window I thought that was an interesting comment now it doesn't necessarily mean shorten up the virtual event which a lot of people think should happen people complain that these things are too long well let me leave you with this it's actually not just about events what do I mean by that well you know how everyone says that all companies are software companies or every company is a SAS company well guess what we believe that every company is a media company in 2004 at the low point of its reputation Microsoft launched channel 9 it was named after the United Airlines channel 9 that lets you listen in to the pilots and their unfiltered conversations kind of cool Microsoft understood that having an authentic voice with which to communicate to developers and serve its community was a smart thing to do and that is the key point channel 9 is about community it's not about audience metrics or lead generation both important things but Microsoft they launched this site understanding the leverage it gets out of its community of developers and instead of treating them like leads they created a site to help developers learn so rule number seven is get your best media mojo on one of the biggest failures I see with physical events and it's clearly carrying over to digital is the failure to optimize the post-event opportunity and experience so just like physical events when the event is over I see companies and their employees they're so burnt out after a virtual event because they feel like they've just given birth and what do they do now after the event they take some time off they got to recharge and when they come back they're swamped and so they're on to the next project it might be another event it might be a webinar series or some regional summits or whatever now it's interesting it feels like all tech companies talk about these days is breaking down silos but most of these parent and child events are disconnected silos sure maybe the data around the events is consolidated into a marketing cloud maybe so that you can nurture leads okay that's fine but what about the community kovat has given us a great opportunity to reimagine how we serve communities and one thing I'm certain about is that physical events they're going to come back at some point in some form but when they do there's gonna be a stronger digital component attached to them hybrids will emerge and some will serve communities better than others and in our opinion the ones that do the best job in digital and serving their communities are gonna win the marketing Wars so ask yourself how are you serving your community are you serving the best way that you can is a lead conversion your number one metric that's okay there's nothing wrong with that but how are your content consumption metrics looking what are you measuring what does your Arc of content look like what's your content and an organic media strategy what does your media stack look like media stack you ask what do you mean Dave well you nailed physical and then you were forced to do virtual overnight eventually there's going to be a hybrid that emerges so there's physical at the bottom and then there's a virtual layer and then you get this hybrid layer at some point on top of that at the very top of the stack you got apps social media you got corporate content you got TV like channel 9 you have video library's website you have tools for agile media you got media production and distribution tooling remember customers will be entering from any one of these layers of that stack and they'll be looking to you for guidance inspiration learning vision product knowledge how to's etc and you'd be delivering that primarily through content so your media stack should be designed to serve your community events software yeah sure but it's much more than that we believe that this stack will emerge not as a monolithic beast but rather as a set of scalable cloud services and api's think of paths for media that you can skin yes of course but also one that you can control add value to integrate with other platforms and fit your business as your community demands and remember new roles are emerging as a result of this pandemic and the pivot to digital the things are different really mostly from from most physical events is that it's very important to think about these roles and one of the important roles is this designer or UX developer that can actually do some coding and API integration think of it as a DevOps for digital organizations that's emerging organizations like yours will want self-service and sometimes out-of-the-box functionality and features for sure no question but we believe that as a media producer you will want to customize your media experience for your community and this work will require new skills that you haven't really prioritized in the past what what do you think what's your vision as to how this will all play out and unfold do you buy that all companies must become media companies or at least media savvy not in the sense of Corp comms but really as an organic media producer tweet me at devonté or email me at David Galante at Silicon angle comm or comment on my LinkedIn post who would react next week with some data from et our survey sphere thanks for watching this wiki bond cube insights powered by ETR this is Dave Volante we'll see you next time [Music]

Published Date : Jul 8 2020

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Shanis Windland, VMware | Women Transforming Technology


 

>> Narrator: From around the globe, it's theCUBE, with digital coverage of Women Transforming Technology, (bright upbeat music) brought to you by VMware. >> Hi, this is Lisa Martin, covering the Fifth Annual, Women Transforming Technology, VMware's wonderful event. First year though, that WT2 is digital. So I'm coming to you remotely. Not from Palo Alto, but from my home in San Jose. I'm very please to welcome the VP of Diversity and Inclusion from VMware, Shanis Windland. Shanis, welcome to theCUBE. >> Thank you, it's great to be here. >> WT2 is one of my favorite events. I have had the opportunity to go live and cover it for theCUBE the last couple of years, and it is truly one of those events where you walk in and it's sort of that beautiful quiet outdoors in the Palo Alto campus. >> Mm-hmm. >> But you feel this very large sense of community and it's so positive, but it's overwhelming in how genuine it is. >> Mm-hmm. >> I can't imagine how challenging it was to have to make the decision, not too long ago to have to convert that to digital. But I can also imagine that that community that VMware has built with WT2 was a big facilitator of getting women everywhere to go, "Absolutely. "No matter where I am, I want to be here." Tell me a little bit about that quick pivot and what some of the things were that pleasantly surprised you about the event the other day. >> Yeah, so I think we were watching obviously the news and we decided probably a little bit earlier than other conferences did make the move to virtual so that we could really spend the time to really plan it and make it special. So I'm so pleased with how the event turned out. As you know, it's usually a smaller event of 500, 550 women in-person. And this year, we were able to have over 5,000 attendees, which is fantastic. And I still felt this amazing energy from the conference. You know, the chat was going and people were super positive and cheering each other on, and giving each other advice, and talking about what the speakers were talking about and it was an incredible experience. I was so surprised and energized by my experience at the conference. So happy I was able to attend. >> 5,000 is remarkable. I'm sure that blew your expectations. >> Yeah. >> Totally. >> But it's also, you know, we're living in this very different time where everything is disrupted, and it's hard to engage. The number of your speakers that I have spoken to about this event have all talked about how interactive every session was with hundreds of women >> Mm-hmm. >> who logged in to each session. And that is... I think that speaks to the community and the reputation that WT2 has built over the last five years. But tell me a little bit about how this pivot happened. So the theme, We Rise, very poignant and so important in this very uncertain climate that we're in. Talk to me about the importance and the development of that theme which really helped create some energy from everybody being all over the world. >> Yeah, I mean, we talked about the theme a long time ago and developed it, you know, with a collection of companies, the consortium that we worked on in planning the conference. And it is so relevant to what's happening right now, the experience of, not only women, but people everywhere feeling isolated and the need for connection and the need to feel like you can still succeed and win at work. And it was just so amazing. And one of my favorite pieces was when Laura Dern was actually quoting the Maya Angelou poem about rising. It was so incredibly powerful and just really wrapped up the day in an amazing way with that theme. And I know, I personally walked away feeling energized and feeling like, "Yes, we can do this, "we can continue to rise regardless of the situation." >> So tell me, you are the VP of Diversity and Inclusion. What are some of the changes that you're... Or the evolution of that role, even in the last two months of this pandemic, knowing that every single person from Pat Gelsinger, all the way down, and everybody across the globe, is really emotionally challenged right now, as well as potentially, you know, impacted financially. >> Yeah, I think it's just been super important to talk about empathy and leadership and supporting our employees. And I think it's truly given leaders and managers and employees a totally different perspective on what that means right now, and at VMware where I've felt so much empathy from our leadership and so much empathy from our managers, and just in terms of understanding employee experience, this isn't normal working-with-from-home for anybody. This is working from home, not having help, dealing with homeschooling, still trying to succeed at work, and a variety of other things that people have. Sick family members, worried about the world and work. And I think it's just really, really important for leaders to continue to check in and connect with their employees. >> Empathy is so important, and I'm glad that you mentioned that, because when we talked to the C-suite or executives, I was talking to some of the other speakers earlier this morning who helped develop women to be in leadership positions. And instead of asking, you know, "What are some of the characteristics that you can identify "if this person is on the C-suite path?" I always want to understand what are the hard and soft skills. And I never liked the word, soft. I really should >> Mm-hmm. >> (mumbles) that up because empathy is one of those. But it's something now that I think is not only is important, it's also contagious. So if you see that from a leader, I think that the impact to productivity can be huge. >> Mm-hmm, no, that's so true. And I think that employees, regardless of their working environment still really want to succeed at work. They still want to feel like they can have a career and move forward, and they still want to support their companies in succeeding. And it's so important that they feel like regardless of their personal situation, they can do that and can contribute. >> So one of the things that I saw Laura Dern mention in her closing keynote was about, you know, you don't have to stay in your swim lane. And when I was looking at your background, I thought you're a CFO and a financial exec. Tell me about your pivot or evolution into diversity and inclusion. >> Yeah, it was a surprising turn for me as well. You know, I spent my entire career doing finance, but coming to VMware, it was really, for me, an opportunity to participate in building the company where I wanted to continue to work. And I really took my business background in building companies and building cultures and applying it to this role. I think diversity and inclusion succeeds when it's really felt by every single employee every single day. And in a global company like VMware, the only way that works is if each and every employee and manager embrace that. So they look around and they see people like them succeeding and they feel like they can have the best career possible at VMware. And when I approach this role, that's how I think about applying it to VMware. >> Tell me about the culture at VMware before this hit. And how has it evolved in just the last eight weeks, knowing, well, knowing there's a lot of uncertainty and probably assuming, "We're going to be working "from home for a while"? What is that overall spirit of the company? >> Yeah, so VMware was already having, you know, quite a number of distributed employees but still kind of an office-centric culture. And we were working on an initiative to move that faster, and our executives are calling it, Faster in to The Future, where we're really embracing this distributed working model moving forward. It's been this huge impetus to grab onto this as an opportunity to build the future of the company, to tap into new talent pools and to really embrace how and where our employees want to work and give them the choice on how and where they want to work. >> And one of the things too, I work from home a lot when I'm not traveling. So there's a balance. And I thought, "Well, I know how to work from home, "but this is a very different situation." A lot of folks I'm talking to are all acknowledging the same emotional concerns or waking up one day going, "I don't feel very motivated today." But also some of the things that I'm hearing resoundingly are everybody's in that same storm. And acknowledging that is really critical because that's also an authentic way of communicating. I'd like to know though, your thoughts about the fact that we're all, you know, using Zoom, and we have, thankfully the technologies. VMware has a lot of technology to enable remote workforce. The connection and thought, diversity of thought. What are some of your recommendations for maybe folks who aren't used to working from home? How can they express or feel the confidence to express their thoughts and their concerns or maybe ideas that they have that this pandemic is bringing up? >> Well, I'm thinking that, first of all, they have to feel like the company is actually supporting that. So you know, to your point about feeling burnt out or just not feeling like they're able to engage. VMware announced pandemic leaves for all of their employees to allow exactly that. If you need to take a break, take a break. No questions asked. And everyone's dealing with a lot of different things. So I think that's important. And then I think that managers and leaders and employees can just create the connection across the company. We've seen so many things at VMware, virtual coffees, parties. We did a sort of variety show as an all-hands and had 20,000 employees calling in to it. Just amazing ways for people to feel like they can still connect with the company and feel part of the community. But I think we also have to be empathetic to Zoom fatigue, which is great technology. But trying to be on video all the time and on can be difficult for people. And so really just staying in touch with people and being honest about where we are, I think is really important for everybody. >> So WT2 number five, first time virtual, but huge success, massive amounts of people, 5,000 or so. As you look forward, you know, we know VM world, huge event. theCUBE has been there for many years, is going to be digital this year. So we're also kind of anticipating, we're not going to have these in-person events for, who knows, maybe it's a year or more. Are you already looking out to WT2, the sixth annual knowing confidently, "We can do this virtually"? But what are your thoughts, kind of looking forward next year based on the community sense that you saw and felt the other day? >> Yeah, so I think there was so much special about the in-person event. You mentioned this at the beginning. This smaller group of women able to connect and really build that in-person community made the event so special, yet it was so incredibly successful, you know, as a virtual event. As an example, sitting and just watching Laura Dern and Kathryn Finney one-to-one essentially, was an amazing experience for me. It felt like I was there with them just having a conversation, which was so cool. And so I think we're really considering how we can continue to have that virtual community but offer that in-person experience. And you know, we haven't entirely figured that out, but it's definitely something top of mind for us. That participation, that broad community, continuing to build, that is going to be so important. >> The inclusion piece of, just struck me when you were talking about, you know, everybody. And I saw lots of comments on Twitter, everybody loved Kathryn Finney and Laura Dern. But one of the things that I find comforting in this time is doing this job from my home office in San Jose. But even watching the local newscasters or you know, the national newscasters at home, everyone is in the same storm. There is a sense of, I would say inclusion in that, that seeing, you know, a recent Oscar-winner, Laura Dern at her home just sort of, I don't want to say, levels the playing field, but it's a connection point that you probably wouldn't have had with her had things been like they were last year. >> Totally, you know? And just the opportunity to chat with her virtually and feel like, yeah, it's very, very connected because we're just right next to each other even though we really weren't. It is truly special and does make you feel and remember that everyone is in the same boat. >> So and one thing that I'm thinking about with your background being a finance expert, is that helpful to you in your role? Again, 'cause there's so much financial uncertainty right now, right? We hear all of that on the news, it's always so negative. Does that give you kind of a different basis by which to help evolve the Diversity and Inclusion program at VMware, understanding that employees have concerns about finances, they're in tough concerns about finances? Tell me a little bit about that experience that you have in this new role and how maybe in this current situation they're dovetailing together. >> Yeah, I think it's really around being metrics-driven and ensuring that we're using data to inform decisions about programs we build and how we talk to leaders and teams. But my finance background and really understanding data and numbers has helped me in this role tremendously. And I think you're right. You know, people are struggling with finances. Maybe their spouses have lost their job or their parents have lost their job. And again, it really just comes back to empathy and understanding what people are experiencing and ensuring that we open the door for them to be able to talk about it and bring that to work and be okay with it. >> And even the governor of California, Gavin Newsom has been talking for weeks about making data-driven decisions. And the tech-nerd in me just lights up right away. I'm like, "I know what that is." but it's important. But a lot of... There are folks that, if you're not in tech, don't understand that, right, because of the economic impacts and some of the toll. But having that, I guess, pragmatic side that I would say, in conjunction with that empathy, that's a pretty good winning combination. >> Yes, exactly. I am very pragmatic (laughs). >> Well, Shanis, it's been a pleasure having you on the program. Thank you so much. I'm so pleased to hear how successful the event was. I'm not at all surprised. But it's great to hear that the sense of community and the energy was there in spades in a digital environment. >> Yes, I'm so glad you were able to be there with us. Thank you so much. >> My pleasure. For Shanis, I'm Lisa Martin. And you've been watching theCUBE's coverage of the digital Women Transforming Technology event. We thank you for your time, we'll see you soon. (uplifting music)

Published Date : May 14 2020

SUMMARY :

brought to you by VMware. So I'm coming to you remotely. and it's sort of that and it's so positive, But I can also imagine that that community make the move to virtual I'm sure that blew and it's hard to engage. and the development of that theme and the need to feel even in the last two And I think it's truly and I'm glad that you mentioned that, I think that the impact to And it's so important that they feel So one of the things that I saw and applying it to this role. just the last eight weeks, It's been this huge impetus to grab the confidence to express and had 20,000 employees calling in to it. that you saw and felt the other day? and really build that in-person community But one of the things And just the opportunity is that helpful to you in your role? and bring that to work And even the governor I am very pragmatic (laughs). of community and the energy was there able to be there with us. of the digital Women

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Nataly Kogan, Happier, Inc. | Women Transforming Technology


 

>>from around the globe. It's the queue with digital coverage of women transforming technology brought to you by VM Ware. >>Hi, Lisa Martin covering the fifth annual Women Transforming Technology event the first time it has been running in. So we're not coming to you from Palo Alto today coming to you from San Jose that I'm really excited to be talking with one of the event speakers, the founder of Happier Inc. Natalie Kogan. Natalie, Welcome to the Cube. Thanks so much for having me great to join you, even virtually. Exactly. And we're so fortunate that this I guess, if you can, if you can put a positive spin on it that this event happened when we have technology to still be able to enable as much interaction into a conversations or multiple way conversations as possible. And I know that you just did a session and a couple of days ago at the Digital Women transforming Allergy then But before we get into that, I saw your Ted talk was awesome and it's it's such a and the timeliness happier as a subject, couldn't be more, um, really pivotal. Tell me a little bit about what happier is what the inspiration Waas for your company? >>Definitely. So as many entrepreneurs. The inspiration was my personal journey. So I grew up in the former study on when I was 13 years old, my parents and I left everything and everyone behind and on a journey deep fried becomes refugees did the United States, and we had, as you can imagine, this is a really difficult experience with several months and refugee settlements in Europe before getting permission to come to the U. S. As refugees. And we started our journey and the projects that have destroyed, you know, on welfare and food stamps, very grateful to have an opportunity, but really, really tough. And I was really overwhelmed. That was a teenager. I spoke almost no English, and it was all overwhelming for me. And I kind of decided for myself that if I could just work really hard, achieve a lot of things become successful, then I would feel happy. And then I would just feel like honor this American dream. And for the next 20 years, I did work very, very hard. I did become very successful. I reached the price of four for success. I worked at Mackenzie, you know, the very well known consulting firm. By the age of 25 I was a managing director. We're a venture capital firm in New York. There's fewer than 6% women in venture capital. I started for different companies. I was part of Microsoft in the tech companies, and on the outside I was a feeding incredible stuff. And while I still am still proud of every single thing I achieved, whenever I would've David, I feel happy. And then it was just like the bubble just off, and I didn't feel happy anymore. And so I pushed myself harder and harder because I equated happiness for the achievement. Until, after two decades of doing this, I just couldn't do it anymore. I completely burnt out. Um, it was a really, really dark time in my life, and I knew I had to find a different way to live so that I could do work that's meaningful to me, but that I could also honor myself as a human and find joy in the present. And that led me to doing a lot of research in psychiatry and psychology and neuroscience and learning all of these incredible skills and practices that changed my life, starting with gratitude, which is how you cultivate join the present moment and really inspired me to leave. My career is a technology exact behind you found happier. We have the same mission since we've been founded and that is to help millions of people. Dr. In working in life by practicing science, back skills to cultivate there will be what are >>some of the scientific skills behind it and anything that that, you see that is even more pivotal in week eight of this work from home shelter in place? >>Yes. You know it It sounds really weird to say, but I feel like I've been preparing my full life. Do you help people right now? Because the skills that I have learned and I share are so essential. And >>the two that I >>would mention that I've been you know, we've been doing all these virtual sessions for teams and companies, and this is the ones I talk about. The first is the skill of gratitude. You know, gratitude is just very simply zooming in on something in your life that is good. That is positive. That is meaningful. and honoring it with your full appreciation. And you know, we're all right now going for so many challenges and we all have with all the negativity bias. And that means we're much more sensitive humans, anything that's negative and anything that positive and when we're going through a challenge, that negativity biases even more sensitive. So I know many folks right now are feeling really overwhelmed with their own feelings, but their own sense of loss and fear and with all the negative news and so practicing gratitude is essential because when you pause and you focus on the things >>in your life as it is, >>um, it's the challenge that you do appreciate. You remind your brain that the the challenge is not everything, that there is more to your life than what is going wrong. And that actually helps you to feel a little bit less stressed and anxious. And the other piece of science that I love to share is another skill that I talked about, which does Ah, and acceptance. Really. It simply means that we learn, look at how things are and how we feel with clarity instead of judgment, right and shorthand for judgment is should shouldn't feel like this. It shouldn't be this way, and that's having clarity. Allowing yourself to actually feel the difficult feelings helps us to move through them with a little bit more easy. I think it's one of the most, um, powerful mindset. A mindset shift that I learned on my journey is that happiness does not mean that you feel positive all the time. Happiness and emotional being means that we embrace all of our different feelings, including the difficult one, and we learned how to move through them with compassion. What are >>some of the things that when you're talking to the C suite executives that certain companies, whether it's bm ware or others, how our executive teams managers, where does the emotional health come in to the play? Knowing that these folks are managing teams, there are, we're seeing, as you point out, you know, the negativity vice. We're seeing the numbers of unemployment go up and up and up. Where is emotional health in terms of priority at the executive level? So this is >>one of the it, so it sounds really weird to say, but all of a sudden its like in this huge wave it already started, right? Some companies and we work with many of them already understood. The executives already understood that employee well, being an emotional health, it's not an extra. It is not optional. It is non negotiable. If you want your people to be at their best, there are literally mountains of research that show that when you cultivate, employees will be people are more productive, more resilient. More so, Cecil, they still better problems. But happened in this crisis is that the companies that were in a place where oh, this isn't really important or this is nice to have They are now recognizing that this is actually the most important thing that they could invest in for the success and longevity and survival of their businesses. And so I'm actually incredibly grateful for that. I don't like that off that we have to pay for it. But I am incredibly grateful that in this challenging time, more and more leaders there understanding that their own well being and the emotional health of their employees is non negotiable, not just for survival of their businesses, but if they want to be at their best and actually figure out how to thrive in whatever the future holds. >>And I'm glad to hear that, because the massive amount of uncertainty that we're all facing is unprecedented. You know, you can't pick up the phone and call your Brian mother and say, What did you guys do back in the day? And honestly, even if there had been something similar, 1918 hasn't been that long ago. People have nowadays are used to getting everything that you want on demand and also being able to get connected. Um, have good WiFi and be able to deliver what your clients what your what your bosses expect. The uncertainty factor that really weighs heavily on emotion is a huge inhibitor to productivity negotiation. Being worry >>if I can jump in uncertainty is the hardest thing for a brain to deal with. Our brains would rather know that something very bad will definitely happen. Then the B and uncertainty and I've actually been talking so much the companies and leaders about this, that this is literally the most stressed that we can experience because our brains number one job and I'm the founder of a company called Happier. But I always say that your brain number one job is not to keep you happy. It >>is to help you surmise. And so >>you're bring this constantly Evaluating your environment is the state of fruit or is a dangerous right fighter. But we know that was fun. What's happening right now is that the brain and I've come up with an answer. It doesn't know. Is it safe? Is it not safe? And I don't just mean in a macro way, um, macroeconomic way with the virus. I mean day to day. Things change day to day. We're juggling kids and family, and our businesses are changing so the brain doesn't give up. It's still tries really hard to figure out how to keep your state and that hard that working overtime the way it does that is by releasing stress hormones. So on top of just the very real challenges that so many folks have with worrying about loved ones juggling, working from home and family, there's also this chronic level of stress the world feeling because of uncertainty. >>Tell me a little bit about the interactive session that you held at WT through the other day. What were some of the common concerns or questions that you heard from the >>audience. Yeah, it's really interesting. It was such a great session, and we we had a lot of questions. We could not answer all the questions. Um, and I think that it means a lot to make it really thought about what they wanted to ask. There's a couple of things that emerged as common thread. The first was, How do I help someone in my life a colleague that I manage a loved one? How do I help them during this time if they're really overwhelmed or stressed? They're feeling sad, and we talked about the seal of acceptance, and we talked about how it might be our instincts to immediately cheer up the first thing. But actually, the bigger gift we can give them is to let them know that it's okay to not be okay and to honor their feelings with our effectiveness, and that actually helped them get through. So that was one of the themes that came up a lot. Another one was, with all of this uncertainty and the stress, like people would ask, I have trouble getting motivated like I love my job I love what I do, but I have so much trouble getting motivated, and that is very real. And the first thing that if anyone listening, feels this way, um, there's nothing wrong with you. Think about the amount of energy you're brain is using on all the stress. So no wonder you feel more fired and not as motivated. And so we talked about practicing self compassion, Um, in our expectations of ourselves and recognizing that we're undergoing something unprecedented and so difficult and then get motivated connecting the past on your to do list. Do How do they help someone else? Because that is where we connect first since the purpose, right, So that projects you're working on with your team or that presentation that you just can't get motivated to do. Ask yourself who does this help and actually answer the question? And in that moment, you connect yourself the purpose, which helps us be more resilient and more motivated. >>Get a notification or lack thereof is a huge problem, and I you know, you can't think it's not just may, not just you. It's got to be all the way up to the tops of companies that are really struggling because, as you say, the brain is so focused right now and busy and trying to assess things. And there are no concrete answers. But one of the things that you said I read your article in The Washington Post that you just did in the last week or so with your daughter and with my daughter. Yeah, with your daughter Mia. And the validation was Start on. And it it's so simple. But it's one of those things that I think often we think, Well, let me explain something and try to help you in that way without maybe stepping back and going well, actually help me. But what helps you? Are you seeing that that the executive leaders are also kind of stepping back and asking their teams? How are the ways that you want me to communicate with you? Or is that something that's happened? You know, I think that >>we are in an era of, um, human embracing leadership of, and I am so welcoming the era of leaders who are leading with their humanity first and are embracing the humanity of their people first. You know, I have this, um, actually working on my next book right now with this for leaders. And I have this concept, um, because I was a leader for so many years, and I always thought that I keep my emotions hidden, that emotions really didn't have anything to do with work. So I have this part that for leaders, they imagine you're holding a white board, and this is your emotional whiteboard on it are written your feeling. Whether you want to admit them or not, that team feels them, and it's the same for everyone on the team. So when you walk into a meeting, whether the virtual meeting or in person what is written on your emotional whiteboard, what are you feeling? And how are you approaching others? What do you want to be written on your emotional whiteboard, right? I think, as leaders, we would say, Well, I want to stay there, hear about you as my employees, that I want to hear how you're feeling. But think about are the actions you're taking aligning with with on your emotional whiteboard, right? And so listening and hearing, you know, I have this, um, came up with shorthand. Really? For me as a leader during a challenging time, and it's at C D. The first is acknowledge. Acknowledge your own challenges. Acknowledge your teams challenges, right. Validation. This point we're talking about, he is prepare genuinely care, right? So don't just do it as a check mark. But bring your humanity and compassionate actually care about people. There's so much research that when employees know that their leader cares about them, that on its own is hopeful for them. So there will be in their productivity. And he acts. So a c c es teach by example. So do the things that you want, your employees, the follow. And, um, I do see leaders stepping up more and more in their passion and their acceptance. And again, I think this is, ah, difficult but unique moment in time Do elevate our human embracing leadership. >>Do you advise women and men? Teoh. When we talked about gratitude a few minutes ago, right down, maybe. Right. Maybe it helps with your visual learner or someone that learns by storytelling to write things down, Maybe write down each day a few things. Maybe they seem so simple that you're grateful for, Or maybe even I like the idea of the emotional White Board. I can see that as something that would be helpful to write down. Do you recommend that to folks and maybe write down what your actual emotional thing is and what you want it to be? So a couple >>things on that. So the short answer is yes, you know, when it comes to gratitude, Um, it doesn't really matter how you practice like people say to me like I'm not a journalist, that's fine. That as long as you're specific and your gratitude So instead of I'm grateful for my family, how about I'm really grateful that I could give my daughter hug before I started interview? Right? So the more specific, the better. And actually the smaller the better. You talked about small things. Research shows that it's the frequency of small, positive experiences that contribute thoroughly. Satisfaction more than anything, grants so the smaller the better and capturing does health, so you can write in a journal. You can write it on a sticky notes. Maybe it's a text that you send to a friend to encourage them to practice practice as a leader. Maybe it's an email that you send to your teams. The factoring in some way really does help. And when it comes to the emotional white board, the practice that I share with, um, everyone is a check in. Check in with yourself, right? It's so incredible. You know, we have this group for women executives elevating women leaders. Is that all Vertical group, the year long program. It was worked well before this. So we have a group that goes with us every year, and one of the practice that we do is in the morning and in the afternoon, you check in with yourself on just day all my feeling, and you would not believe the impact that that has on their ability to solve problems on their ability to show up as their best just by pausing and checking in, like, How am I feeling what is in my emotional whiteboard? Acknowledging that without Dutchman being compassionate towards yourself and then saying, What is one thing I can shift if I would like you feel differently? >>The acknowledgement piece is critical, I think because it's it's the vulnerability to step up and go. I don't feel great about this and let me let me say that out loud. Maybe it helps me become accountable to that or expect it to a boss or a colleague that put it out there. That's a hard thing for people to do. Especially I think there is this dichotomy of people being concerned about John Safety when we're seeing what's going on in the news. Did any of that have come up during your WT two session about? I'm afraid to admit that I'm not motivated because our company's experiencing layoff. >>Yeah, it's definitely come up in the session and other sessions of kind of finding that balance. And look, you have to be realistic because we all have different filters in our teams. You have to be realistic about your leadership. But what I find over and over is that authenticity wins today, right? So, um, you have to you have to make all right how much you share. But even if it's just a little bit of Acknowledgments, it is helpful because it helps you not resist it so much and more likely than not. There's somebody on your team who feel similarly so that, by the way, there's comfort in knowing we're not alone. there's actually neurological comfort in knowing we're not alone like we need that sense of safety, but also you made them be able to move through that and brainstorm together and help each other get motivated. So you know, you have to judge by the culture of your team. But authenticity and you acknowledging your humanity to whatever degree you feel comfortable is usually an incredibly hopeful practice to help you be at your best, whatever that means. That >>day, I couldn't agree with you more. I always The authenticity is contagious. Natalie. It's been so great having you on the program. I wish we could keep chatting, but it is time to go. Thank you so much so folks can go toe happier, dot com or help your fellow happier and more. How about your home? Lots >>of lots of tons of free block posts and videos on all of the different practices I shared more about anything we do. So yes, come visit us that happier dot com and thank you so much for such thoughtful questions. I'm always incredibly grateful for thoughtful questions at interviews, but I really appreciate that. Well, >>good. Now it's been a pleasure having you. And I want to thank you for watching on behalf of Natalee code. And I'm Lisa Martin covering women transforming technology. The virtual version 2025. For now. >>Yeah! Yeah, yeah, yeah, yeah, yeah!

Published Date : May 14 2020

SUMMARY :

coverage of women transforming technology brought to you by VM And I know that you just did a session the United States, and we had, as you can imagine, this is a really difficult experience with several Do you help people right now? And you know, we're all right now going And that actually helps you to feel a little bit less stressed and anxious. there are, we're seeing, as you point out, you know, the negativity vice. If you want your people to be at their You know, you can't pick up the phone and call your Brian mother and say, What did you guys do back in the day? But I always say that your brain number one job is to help you surmise. What's happening right now is that the brain Tell me a little bit about the interactive session that you held at WT through the other day. And in that moment, you connect yourself the purpose, which helps us be more resilient But one of the things that you said I read your article in The Washington So do the things that you want, your employees, the follow. Do you recommend that to folks and maybe write down what your actual emotional thing is and Maybe it's an email that you send to your teams. Did any of that have come up during your WT two session about? So you know, you have to judge by the culture of your team. Thank you so much so folks can go toe happier, dot com or help your fellow happier and more. So yes, come visit us that happier dot com and thank you so much for such thoughtful And I want to thank you for watching on behalf of Natalee code.

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Betsy Sutter, VMware | Women Transforming Technology


 

>> Narrator: From around the globe, it's theCUBE with digital coverage of Women Transforming Technology. Brought to you by VMware. >> Welcome to theCUBE, I'm Lisa Martin covering the fifth annual Women Transforming Technology. The first year that this event has gone completely digital. We're very pleased to welcome back to theCUBE one of our favorite alumni, the Chief People Officer of VMware, Betsy Sutter. Betsy, welcome back! >> Oh, thank you, Lisa. It's great to see you and it's great to be back. Love this time of year. >> Likewise, me too. And you know, I've had the great opportunity and pleasure of covering WT2 for theCUBE the last few years so I know walking into that courtyard area in Palo Alto, VMware's headquarters, you feel the energy and the excitement, and it's really genuine. And so, knowing that you had to pivot a couple you know, eight weeks or so ago or more, to convert what is such an engaging in-person experience to digital, hard decision, the right decision, but huge in terms of the number of attendees. Tell us a little bit about that process of taking We Rise digital. >> Yeah, you know, it was a pretty quick decision. At VMWare, we were starting to virtualize some other events, and so in realtime, we said, "let's go ahead "and virtualize Women Transforming Technology 2020." And so, when we immediate, flipped to that mode, things started to really open up. The possibilities became pretty interesting. And so honestly, we did not imagine you know, the people attending would grow from roughly thousands to over 5,000. And that's what digitalizing the event, virtualizing the event did. And it was super fun to use technology to make it so much more inclusive and accessible for people around the world. I'm sure you've heard that we had over 5,000 people from over 500 companies represented from 30 different countries. So that was amazing in its own right. >> One of the things that I think was a great advantage knowing that this was the fifth one, but that you had the opportunity to build the community, and such a strong, tight-knight community over the last few years, I think was probably a great facilitator of the event being so much bigger digitally. But when I spoke with a number of your speakers, everybody said, and I saw the Twitter stream, that the engagement, it wasn't like they were watching a video. It was really interactive, and that is hard to achieve with digital. >> Yeah, you know, what I love about the technology was that there were chat rooms, and there were Q&A rooms. And so, there was a lot of back and forth in realtime, even while the speakers were talking. You could sort of multitask, and the speakers were really, really fun to interact with that way as well. And it's super fun to see people in their home environments. You know, it's a just a little bit more information about them, and they seem a little bit more relaxed too, so it was tremendous. Watching Laura Dern, who is an activist and an obviously a very famous actress, in her own home talking to us about the issues she's faced as a woman in her industry, and then moving to another woman named Kathryn Finney, who is the CEO of digitalundivided, in her home with all the activity, she had a four-year old sort of in the background, was super fun and really landed their conversations with us even more solidly. It was a great day. >> I heard that throughout Twitter that people really felt that there was a personal connection. Lot of people talking about, I'm sitting here zooming with Laura Dern, what are you doing today? And some of the things that she said about, you know, you don't have to stay in your own swimlane. That resonated with me and I think with your community very well. >> You know,the diversity, the eclecticness of the women that were able to join from around the world and from many different industries, but you know, technical women, women in tech, was, it just up-leveled everything and it fit into the theme of the conference which was "We Rise", because you know, you're trying to rise as an individual, but there we were rising as a collective for a full day, and the workshops were super fun. I mean I participated in a number of 'em, and I literally went through a workshop with I don't know how many women, but you know, I was drawing on paper then engaging on the screen, then chatting, using the Q&A feature. It was a really dynamic day. I'm wondering now if we'll ever go back, honestly. >> Right, well I was already thinking, "Wow, you can take WT to global and do original events." And there's so much opportunity right now. Tremendous amount of challenge but on the same time, there is a lot of opportunity. In fact, when I was speaking with Sharmain (mumbles) yesterday, it was amazing that she was talking about, you know, right now, like the percentage increase, in people actually reading email because they have more time to, the commute time is gone. And so her advice to be really vivid, in making yourself visual, in terms of how you communicate, and evaluate your role and how you can add new value during this challenging time and I thought that was such a powerful message because we do need to look at what opportunities are we going to be able to uncover? There will be certain things that will go away, to your point, maybe we do digital because we can engage, we can interact and we can reach a bigger audience and learn from more people. >> Yeah, I think that's spot on. I couldn't have said that better. And you could really feel it that day and then the response from both the attendees, but even the keynote speakers, both Laura and Kathryn reaching back to us and talking about the experience they had. It was a pretty uplifting day, I'm still flying pretty high from it. And it was Cinco de Mayo so there had to have been at least margaritas, skinny margaritas, maybe, you know, virgin margaritas. But something there to celebrate an accomplishment of doing something in a short period of undertaking that community and being able to push the energy through the screen is awesome. I'd love to understand, you've been the Chief People Officer at the VMware for a while, the COVID crisis is so challenging in every aspect of life. We often talk about disruption, you know, in technology, a technology disruptor, you know, video streaming was a technology disruptor and Uber was a disruptor to transportation and the taxi service, but now the disruption is an unseen, scary thing and so the emotional impact, people are talking and a number of your folks I spoke to as well said it's hard to be motivated but it's important to acknowledge that I don't feel so motivated today for managers to be able to have that check-in with our employees and our teams. Tell me a little bit about the culture of VMware and how maybe the "We Rise" theme is really kind of, pervasive across VMware right now. >> Yeah, you know, one of the things that I believe and that I've seen in the people business is that more and more people join communities, they join companies but they join communities and communities come together based on you know, their actions, their ideas, their behaviors and what I've seen in terms of VMware's response to COVID-19 has been pretty remarkable. I think at first, you know, we were in crisis mode, sort of going in triage mode about what we do to keep our people feeling safe and healthy. But now we're sort of in a mode of "okay, there's a lot of opportunity that this presents." Now, we are very very fortunate, very blessed to be in the industry that we're in, and a lot of what we do and build and provide for our customers and partners fits into this new business model of working distributedly, so there's been some highs and some lows as we've navigated. First and foremost, we've just put our employees first and their health and safety, making sure that they're comfortable is just been top of mind for us. We just did a small sentiment survey, six questions. Because about two weeks ago, I realized, "I wonder if we really know how people are feeling about this?" And one of the things that came through, I'll say this, out of 32,000 people within 24 hours, over 10,000 people responded to this six question survey, they wanted to tell us how they were doing. But over 70% said they felt, if not the same amount of connection but more connection with each other working in a distributed fashion. And I think COVID-19's brought that alive. That we're going to work in a new way, it's a new business model and so we're doing it at VMware and then we're really pleased that we can offer that to our customers and partners around the globe. >> You know, I'm glad that you talked about the employee experience because obviously, with any business, customers are critical to the life, blood of that business. But equally important, if not sometimes more impactful to the revenue of an organization is the employee experience and being productive day in and day out. And that, if the employee experience is, I think, I don't know, you can't have a good customer experience without a good employee experience. And to (mumbles) that focus is key. So it must have been really nice for the VMware employees to go, "they're wanting to know how I feel right now." That's huge for people to know, the executive team genuinely cares. >> Yeah, you know, Lisa, we have really amped up our communications. We have done more town halls, whether it's to our management community our leadership and executive community or to the whole company. Yesterday alone, I think I did six town halls and two ask-me-anythings just to make sure we know it's on top of people's minds, what's important to them and that's kind of the new normal. And it's so much easier, right? I'm not trying to get to places, I'm just kind of clicking on a button and I'm all of a sudden talking to the employees in India. And you know, when I talk to my colleagues in other industries, like, Beth Axelrod or Tracey Ballow, that are in the you know, the Marriott and the Air BnB industries, their challaneges are so different. And what they're facing in this short-term, in the medium term. VMware is in a position where we can really help these businesses and at the core of that is really, how well our employees are doing and so that's been our focus. >> One of the things that I also talked about yesterday with Jo Miller, the CEO of Be Leaderly, was the difference between a mentor and a sponsor. And I had never even understood that they were two different things until WT2. And so, I thought, you know, we all know about mentors, we talk about that all the time. But I, she was really, I think it's an important message for your audience and ours to understand the difference and she said, "people are often over-mentored and under-sponsored." And so I thought, well, "I want to understand VMware's culture of sponsorship." Tell me what's going on in that respect. >> Yeah, we're, well, I agree with everything that you said on the mentorship side and so what we've instituted on the mentorship side at VMware's reverse mentorship. So every executive at VMware has a reverse mentor, so that they can learn something that they might not be thinking about. And whether it's a reverse mentor who happens to be, if you're a man, who happens to be a woman, or if you want to engage with the under-represented minority, or if you just want to learn about the different aspect of the business, we're big on reverse mentoring. On the sponsorship side, we do do that. And that's a really important aspect to any company's culture if you're trying to cultivate talent. And sponsorship is really championship, right? And I know I champion a lot of people, a lot of the talent around the company and it's very different than maybe coaching, advicing, and interacting in that venue. It's more about, what's the right opportunity for this person? When I'm in the board room, or when I'm in the executive staff meeting, actually advocating for that person, and I'm fierce about that. Especially for women right now at VMware, and it's just important. And a lot of people are starting to adopt that mindset because there's a lot more power and influence in having sponsorship behind you than having mentorship. >> I completely agree. Are you saying that, you know, we often talk about the hard skills and then the soft skills. And I always think soft is the wrong word but I keep forgetting to look it up on the thesaurus to get a better word. Because right now, I think, more important than ever, looking at someone who might have all of the hard skills to be on this the track to the c-suite,  but the importance of authenticity and empathy, I think now are under a microscope. We talked a lot about that too with some of your guests, tell me little bit about those kinds of conversations, that came up during the interactive sessions with WT2. >> Yeah, well, you know, this is one of the blessings that's come out of COVID-19, and this pandemic is that people are starting to see, because everyone's impacted by this and not just in one way, but in multiple ways. So, there's really this once in a lifetime opportunity, at least as far as what I've seen in my lifetime, to seize this heightened level of compassion and empathy for all the people around you in terms of what we're doing. At WT2, I saw it a lot in terms of the quality of the conversations that were happening virtually and sometimes with the key notes and the guest speakers, with the audience, there was always a lead-in with compassion and empathy in terms of all of us. All of us, no matter where you are in the world, or no matter what you're doing, adjusting to what we're calling this new normal. And there's a new business normal but the new normal on the personal side I think is going to take a little bit longer, right? In terms of what people are managing. But in the business world, I think you know, people are starting to re-bound and rebuild, they're honing those skills, and they're going to be wiser and better because of it. But at the heart of it all is, as you said, a lot more compassion and empathy 'cause never before, have we all kind of gone through something quite so traumatic as COVID-19. >> Traumatic and surreal. And you know, we are all in this same storm and I think there's a level of comfort there, that I know I feel with knowing, okay, everyone is going to be feeling this rollercoaster at some point. Some days you're here, some days you're here. But we're all in this, whether you're, you know, in your role, or Pat Gelsinger or an individual contributor role, we're all in the same sea. Betsy, congratulations on a successful fifth WT2, first digital. I'm so glad the theCUBE and myself was able to participate digitally. It's always one of my favorite events every year and I look forward to seeing you again soon, which I soon will be digitally, but I look forward to it. >> Lisa, thank you so much and thanks for all of your sponsorship and mentorship with WT2 over the years too. Thank you. >> All right, you too. That was Betsy Sutter, I'm Lisa Martin. You're watching theCUBE's coverage of Women Transforming Technology 2. Thanks for watching, see you next time. (soft music)

Published Date : May 14 2020

SUMMARY :

Brought to you by VMware. covering the fifth annual It's great to see you and And so, knowing that you people around the world. and that is hard to achieve with digital. and the speakers were really, really fun And some of the things that she said and it fit into the And so her advice to be really vivid, and so the emotional impact, And one of the things that came for the VMware employees to go, are in the you know, One of the things that I also talked And a lot of people are starting to adopt on the thesaurus to get a better word. and the guest speakers, with the audience, and I look forward to for all of your sponsorship and mentorship Thanks for watching, see you next time.

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Jo Miller, Be Leaderly | Women Transforming Technology


 

From around the globe, it's theCUBE. With digital coverage of women transforming technology, brought to you by VMWare >> Hi, this is Lisa Martin covering the 5th annual women transforming technology event. But the first time this event has been completely digital. Coming to you from my home in San Jose, and I'm very pleased to welcome one of the event's speakers, the CEO of Be Leaderly, Jo Miller. Jo, welcome to theCUBE. >> Hi Lisa, a pleasure speaking with you today. >> Likewise. So I was looking up some information on you Jo you are quite impressive and I wanted to share that with our viewers. You have dedicated two decades to really helping women advance in their careers, into positions of influence. You've spoken with 100,000 plus women in that time and you've developed a roadmap that you published in 2019, a book. Tell us about that book and some of the really interesting things you've learned along the way. >> Thanks for asking! Well look the book was really born out of a conversation I had about 15 years ago with a woman, a software engineer, who told me that she felt like she was the best kept secret in her organization and of course, you know, being indispensable in your current role won't move your career forward and she had become indispensable for doing the type of work that was downplaying her potential and it started me on this journey of understanding how is it that we as women can end up being the best kept secrets in the organization, that invisible employee, so to speak. But also, speaking to hundreds of very successful, very seasoned women leaders to understand how did they advance in to the positions of influence that they're in today and so, uh, you've got the opportunity through a publisher to formalize those more than ten years of you know, speaking, and workshops, and all of the interviews that I've accumulated over time, all of that, expertise that I have learned from and put it together into my book with the nine steps that women can take to really thrive in advancing their careers and leave a leadership legacy. >> And what are, give me the first like three steps in the book is women of influence: nine steps to build your brand, establish your legacy, and thrive. Give me like the first three steps that we need to be able to do. >> Well, I think one of the most important ones is to realize that we are all already leaders whether we're in that high level executive leadership position or not, and so, a first step is just to understand all of the ways in which you're already a leader and to identify your own leadership strengths which you can do at any career phase quite frankly. From there, it's about understanding what do you bring to the table that could be a unique value proposition to your organization and matching your strengths to work that you are passionate about or care deeply about, in delivering something that your company or industry or customer base really needs and values and I call that your leadership superpower. So, from your strengths, identifying that niche or superpower and then up leveling that, so taking your personal brand and everything you have learned about your strengths and your value and turning that personal brand into a leadership brand so that people around you start to sit up and pay attention and notice the leader in you, but even more so I think so that you can see the leader in yourself. >> That's great advice, especially now with the COVID-19 crisis that is, regardless of what industry you are in, if you were someone that has worked from home before, it's completely different now, the uncertainty in everything whether it's job security or can I get Clorox wipes? It's a huge challenge. Do you find that those nine steps are still the same if not even more important in today's climate? >> I'll leverage what you said and say they're the same but possibly even more important, you know, if you think about how you were perceived say two months ago, and the value that people around you see in you, well that may have shifted dramatically now that our world has changed and frankly there's never been a time where there has been a greater need for people to step up and bring leadership to the table. And so I really encourage people right now, if you have the time in that busy work life and home life, that have become so mushed together, see if you can take a moment or two to step back and think about how has my world changed and what other really big problems that are emerging or what are the leadership gaps that I could be uniquely built to fill and start to just kind of reinvent and reimagine how you want to be perceived as a leader, like what's that you value proposition that you have to offer in this changed world that's going to continue changing. >> I like that. Reimagine and rethink because even though there is a lot of crisis and challenge going on right now, there are opportunities. So I like your advice of encouraging women and men to really reevaluate what it is that you can bring uniquely positioned, to help however your company is pivoting in this time because there is going to be a lot of change that is probably permanent as a result of this. So how, one of things that I love is talking about the difference between a mentor and a sponsor and you did a session at WT2 the other day, 90 minute interactive session digitally that's a challenge. So I am very impressed and excited to hear about that but you were talking to women about attracting the advocacy of influential sponsors. So, first off describe for our audience the difference between a mentor and a sponsor because I'll be honest with you, I didn't even really know there was a difference until a couple of years ago. >> I love this topic too Lisa and an article that really piqued my passion and interest in sponsorship is one that appeared in Harvard business review, again about a decade ago, and by the way the article was titled 'Why men still get more promotions than women.' and so that truly piqued my interest because I'm so fascinated by anything that can help women advance in their careers. But the article was some authors of a study saying that they'd found that high potential women were over mentored and under sponsored relative to their male peers and that that was one of the reasons that they weren't advancing as much in their organizations. And so I think that the key distinction between mentors and sponsors can be understood first by knowing that a sponsor is, like a mentor, someone that believes in you but they might see that potential that's unformed or untapped potential you might not even see in yourself and they're willing to place a bet on your talent and put their reputation on the line to advocate for you and put your name forward and publicly support you. And so, they're really putting themselves and their own political and social capital on the line. So compared to a mentor they do go beyond giving the feedback and the advice in order to bring their accumulated political and social and career capital to move your career forward within an organization. And so, look you know, whereas a mentor might help you skill up, a sponsor will help you move up and mentors will certainly talk to you but a sponsor is someone who will talk about you so if you can imagine, you know a mentor gives you advice on climbing the ropes, on uh on um, sorry a mentor will give you advice um, on uh, sorry just lost my train of thought there! >> Your advice on what, climbing the ladder. >> Yeah, yeah, that's right, yeah, I meant what shows you the ropes, there found it! A mentor shows you the ropes, whereas a sponsor is the one who helps you climb those ropes and so really what I meant, or what a sponsor is like is that rocket fuel for your career but in a good way. They can really alter your career trajectory and move you forward with new momentum. >> Can a sponsor be someone that you're currently working for? >> Yeah, absolutely. And of course not every manager or leader in your management chain will be a sponsor if you're lucky you'll have one but it might be a leader in a completely different area of the organization but I think one of the practical suggestions that I gave to the participants in my session was start to notice who the sponsors are in the organization around you like learn to spot the leaders who have the qualities that make a good sponsor. >> So if I'm out there doing that and I'm maybe going to write down, all right, who have been my mentors over the last few years, who do I think maybe from that category could become a sponsor, looking for sponsors what do we need to know about what a sponsor is going to expect of us. >> Well you know one of the really important distinctions to know about is that when you can go and ask someone to be your mentor, you really can't ask someone to be a sponsor in fact that might backfire, it might have the opposite effect and so sponsorships not something that you would you probably go and directly request, it's something that you earn instead. So, some of the things that sponsors will look to in you would be are you able to be committed and loyal to their goals and the goals of the organization and are you delivering outstanding performance that goes beyond what's being asked of you in your job description and role. But they're also looking for you to bring something truly unique and special to the table and that goes back to our earlier comments, our conversation about understanding what your strengths are, your technical and your leadership strengths and how you can apply them to bring something truly unique to the organization that differentiates you. So that's one of the things that we can do to start to attract sponsors which is to do that self-inventory of what can I bring to the table, what problems can I solve, what leadership gaps can I fill. >> So Jo let's talk about your 90 minute interactive session that you digitally for WT2 the other day. Given the gravity of the situation that COVID-19 is delivering tell me about some of the comments and the questions that you had, a woman going 'All right, in today's climate when we're not sure about even job certainty how do I up my chances of finding a sponsor?' >> Mhm, you know and I think it speaks to the timeliness of the topic. I think we had more than 300 people join the session and so one of the things that I love to do is to make it as interactive as I can by having some panelists join who spoke about examples of the sponsorship that they've gained in their career. But we also heard a lot from participants who are sending their comments in via the chat giving examples of the times when they had been sponsored, how it began, what the sponsors were able to do to help them move forward in their careers and then as we went further along in the session we spoke about the concept of micro sponsorship and how one of the most important ways to understand how sponsorship works is to sponsor someone else and so we saw just a wealth of examples and comments coming from participants about all the ways that they were declaring they were going to take action by sponsoring someone else in their organization. >> So a micro sponsorship that is an interesting concept, tell me a little bit more about that is that say, I'm a sponsor and I'm going to sponsor someone else or is it I have a sponsor and I'm going to get another sponsorship from that? >> Hmm, good question, so there's a couple of myths around sponsorship. One is that you do need to be a high level executive who's able to promote someone or create the perfect role for them or give them that high exposure assignment. And that's certainly one way that sponsorship can take place, the big gestures. But one of the executives I interviewed, Millette Granville said look you don't necessarily need to be an executive to be a sponsor but you do need to have influence and I think we all have influence, we just might not completely leverage it to the greatest extent we can. So we're leaving our influence on the table so if you can't sponsor someone in big ways think about looking for micro sponsorship moments in which you notice a colleague perhaps who's talent is going unseen or under leveraged and recommend that person, put them forward for an ideal opportunity or it might be something as simple as when you see someone share a great idea and no one notices, amplify that idea, attach the person's name to it, or when someone is being spoken over the top of, say 'let her finish' and so we can sponsor in large and in small ways. That's what I mean by micro sponsorship so notice the scope of your influence and use whatever influence you have to be speaking up and advocating for others. >> I love that. Thank you for that clarification. Were there concerns right now with all of the uncertainty, the volumes of people that have applied for unemployment. Were there any concerns from the audience in your session about if somebody else has a great idea will it just highlight that I don't? And will I be in you know a bright light a is she really delivering value if were having to cost cut, were there any concerns that the women brought up? >> Um, not that I noticed but by the way there were 300 people in the session so the chat log was going through so fast and if I was lucky I was able to pluck a few comments to read back to the audience. But I think you're right on target with that concern, I can only assume that a number of people have had that concern for themselves so one of the things that I talked about is the importance of making your value visible and how you don't want to speak up and amplify and promote every single thing that you do but be really strategic about amplifying the accomplishments that align with your aspirations. So, you know speak up and showcase and reveal and make known those high profile results that you are delivering that align with where you want to go in your career and of course that frees you up to be amplifying and promoting and making visible the achievements of others in the organization. In fact, I think if we care about having diverse and equitable workspaces we really need to be lifting others up. >> I love that. Focus on the visible. Last question, in the last few seconds that we have here, how does a company go about building a culture of sponsorship and how do you see that? >> Mhm, that's interesting because you know a lot of companies have a really fully-formed culture of mentorship and they have formalized mentorship programs. On the other hand there tends not to be so many companies that are having sponsorship initiatives but those that do typically will attach them to an existing talent or high potential or diversity initiative and so if you're in a position of influence and leadership and one thing of course to do is be open and transparent about what it would take for you to sponsor someone. But if you're already doing that take it a step further and champion having an open and diverse and equitable culture of sponsorship in the organization, talk to other leaders about what that looks like and get involved in those existing talent and diversity and high potential initiatives and champion the idea of adding a sponsorship component where participants are matched to leaders and the leaders have accountability to help produce results in that participant's career advancement. >> I love that, accountability. This is definitely a topic Jo that I love talking about mentors vs sponsors and it sounds like it's one that just needs more and more and more air cover so people really understand that there is tremendous value there. I wish we had more time, but it has been such a pleasure talking with you Jo I really appreciate that. We thank you for joining us on theCUBE and we appreciate the fact that you have been able to do this, remotely from Iowa, I am in San Jose, so for Jo, I am Lisa Martin and you are watching theCUBE's coverage of women transforming technology, the digital version, 2020. Thanks for watching. (outro music)

Published Date : May 14 2020

SUMMARY :

brought to you by VMWare Coming to you from my home in San Jose, speaking with you today. and some of the really interesting things and of course, you know, nine steps to build your and I call that your regardless of what industry you are in, and reimagine how you want to be perceived it is that you can bring and mentors will certainly talk to you climbing the ladder. is the one who helps you climb those ropes in the organization around you and I'm maybe going to write down, and that goes back to and the questions that you had, and so one of the things that I love to do One is that you do need to any concerns that the women brought up? and of course that frees you up and how do you see that? and one thing of course to do is be and you are watching

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