John Purcell, DoiT International & Danislav Penev, INFINOX Global | AWS re:Invent 2022
>>Hello friends and welcome back to Fabulous Las Vegas, Nevada, where we are live from the show floor at AWS Reinvent. My name is Savannah Peterson, joined by my fabulous co-host John Furrier. John, how was your lunch? >>My lunch was great. Wasn't very complex like it is today, so it was very easy, >>Appropriate for the conversation we're about >>To have. Great, great guests coming up Cube alumni and great question around complexity and how is wellbeing teams be good? >>Yes. And, and and on that note, let's welcome John from DeWit as well as Danny from Inox. I swear I'll be able to say that right by the end of this. Thank you guys so much for being here. How's the show going for you? >>Excellent so far. It's been a great, a great event. You know, back back to pre Covid days, >>You're still smiling day three. That's an awesome sign. John, what about you? >>Fantastic. It's, it's been busier than ever >>That that's exciting. I, I think we certainly feel that way here on the cube. We're doing dozens of videos, it's absolutely awesome. Just in case. So we can dig in a little deeper throughout the rest of the segment just in case the audience isn't familiar, let's get them acquainted with your companies. Let's start with do it John. >>Yeah, thanks Savannah. So do it as a global technology company and we're partnering with deleted cloud providers around the world and digital native companies to provide value and solve complexity. John, to your, to your introductory point with all of the complexities associated with operating in the cloud, scaling a business in the cloud, a lot of companies are just looking to sort of have somebody else take care of that problem for them or have somebody they can call when they run into, you know, into problems scaling. And so with a combination of tech, advanced technology, some of the best cloud experts in the world and unlimited tech support or we're offloading a lot of those problems for our customers and we're doing that on a global basis. So it's, it's an exciting time. >>I can imagine pretty much everyone here on the show floor is dealing with that challenge of complexity. So a couple customers for you in the house. What about you Danny? >>I, I come from a company which operates in a financial industry market. So we essentially a global broker, financial trading broker. Which what this means for those people who don't really understand, essentially we allow clients to be able to trade digitally and speculate with different pricing, pricing tools online. We offer a different products for different type of clients. We have institutional clients, we've got our affiliates, partners programs and we've got a retail clients and this is where AWS and Doit comes handy allows us to offer our products digitally across the globe. And one of the key values for us here is that we can actually offer a product in regions where other people don't. So for example, we don't compete in North America, we don't compete in EME in Europe, but we just do it in AWS to solve our complex challenges in regions that naturally by, depending on where they base, they have like issues and that's how we deliver our product. >>And which regions, Latin >>America, Latin, the entire Africa, subcontinent, middle East, southeast Asia, the culture is just demographic is different. And what you used to have here is not exactly what you have over there. And obviously that brings a lot of challenges with onboarding and clients, deposit, trading activities, CDN latency, all of >>That stuff. It's interesting how each region's different in their, their posture with the cloud. Someone roll their own, someone outta the box. So again, this brings up this theme this year guys, which is about end to end seeing purpose built like specialty solutions. A lot of solutions going end to end with data makes kind of makes it more complicated. So again, we got more complexity coming, but the greatest the cloud is, you can abstract that away. So we are seeing this is a big opportunity for partners to innovate. You're seeing a lot of joint engineering, a lot more complexities coming still, but still end to end is the end game so to speak. >>A absolutely John, I mean one, one of the sort of ways we describe what we try to do for our customers like Equinox is to be your co-pilot in the cloud, which essentially means, you know, >>What an apt analogy. >>I think so, yeah, >>Well, well >>Done there. I think it works. Yvanna. Yeah, so, so as I mentioned, these are the majority or almost all of our customers are pretty sophisticated tech savvy companies. So they don't, you know, they know for most, for the most part what they're trying to achieve. They're approaching scale, they're at scale or they're, or they're through that scale point and they, they just wanna have somebody they can call, right? They need technology to help abstract away the complex problem. So they're not doing so much manual cloud operational work or sometimes they just need help picking the next tech right to solve the end to end use case that that they're, that they're dealing with >>In business. And Danny, you're rolling out solutions so you're on, you're on the front lines, you gotta make it easier. You didn't want to get in the weeds on something that should be taken care of. >>Correct. I mean one of the reasons we go do it is you need to, in order to involve do it, you need to know your problems, understand your challenges, also like a self review only. And you have to be one way halfway through the cloud journey. You need to know your problems, what you want to achieve, where you want to end up a roadmap for the next five years, what you want to achieve. Are we fixing or developing a building? And then involve those guys to come and help you because they cannot just come with magic one and fix all your problems. You need to do that yourself. It's not like starting the journey by yourself. >>Yeah. One thing that's not played up in this event, I will say they may, I don't, they missed, maybe Verner will hit it tomorrow, but I think they kind of missed it a little bit. But the developer productivity's been a big issue. We've seen that this year. One of the big themes on the cube is developer productivity, more velocity on the development side to keep pace with what's on, what solutions are rolling out the customers. And the other one is skills gap. So, and people like, and people have old skills, like we see VMware being bought by Broadcom for instance, got a lot of IT operators at VMware, they gotta go cloud somewhere. So you got new talent, existing talent, skill gaps, people are comfortable, yet the new stuff's there, developers gotta be more productive. How do you guys see that? Cuz that's gonna be how that plays now, it's gonna impact the channel, the partnership relationship, your ability to deliver. >>What's your reaction to that first? Well I think we obviously have a tech savvy team. We've got developers, we've got dev, we've got infrastructure guys, but we only got so much resource that we can afford. And essentially by evolving due it, I've doubled our staff. So we got a tech savvy senior solution architects which comes to do the sexy stuff, actually develop and design a new better offering, better product that makes us competitive. And this is where we involved, essentially we use the due IT staff as an staff employees that our demand is richly army of qualified people. We can actually cherry pick who we want for the call to do X, Y, and Z. And they're there to, to support you. We just have to ask for help. And this is how we fill our gap from technical skills or budget constrained within, you know, within recruitment. >>And I think, I think what, what Danny is touching on, John, what you mentioned is, is really the, the sort of the core family principle of the company, right? It's hard enough for companies like Equinox to hire staff that can help them build their business and deliver the value proposition that they're, that they see, right? And so our reason for existence is to sort of take care of the rest, right? We can help, you know, operate your cloud, show you the most effective way to do that. Whether they're finops problems, whether they're DevOps problems, whether dev SEC ops problems, all of these sort of classic operational problems that get 'em the way of the core business mission. You're not in the business of running the cloud, you're in the business of delivering customer value. We can help you, you know, manage your cloud >>And it's your job to do it. >>It is to do it >>Can, couldn't raise this upon there. How long have y'all been working together? >>I would say 15 months. We took, we took a bit of a conservative approach. We hope for the baseball, prepare for the worst. So I didn't trust do it. I give them one account, start with DEF U A C because you cannot, you just have to learn the journey yourself. So I think I would, my advice for clients is give it the six months. Once you establish a relationship, build a relationship, give them one by one start slowly. You actually understand by yourself the skills, the capacity that they have. And also the, for me consultants is really important And after that just opens up and we are now involving them. We've got new project, we've got problem statement. The first thing we do, we don't Google it, we just say do it. Log a ticket, we got the team. You're >>A verb. >>Yeah. So >>In this case we have >>The puns are on list here on the Cuban general. But with something like that, it's great. >>I gotta ask you a question cuz this is interesting John. You know, we talked last year on the cube and, and again this is an example of how innovations playing out. If you look at the announcements, Adam Celski did and then sw, he had 13 or so announcements. I won't say it's getting boring, but when you hear boring, boring is good. When you start getting into these, these gaps in the platforms as it grows. I won't say they was boring cause that really wasn't boring. I like the data >>Itself. It's all fascinating, John, >>But it, but it's a lot of gap filling, you know, 50 connectors you got, you know, yeah. All glue layers being built in AI's critical. The match cloud is there. What's the innovation? You got a lot of gaps being filled, boring is good. Like Kubernetes, we say there boring means, it's being invisible. That means it's going away. What's the exciting things from your perspective in cloud here? >>Well, I think, I mean, boring is an interesting word to use cuz a company with the heritage of AWS is constantly evolving. I mean, at the core of that company's culture is innovation, technology, development and innovation. And they're building for builders as, as you know, just as well as I do. Yeah. And so, but what we find across our customer base is that companies that are scaling or at scale are using maybe a smaller set of those services, but they're really leveraging them in interesting ways. And there is a very long tail of deeper, more sophisticated fit for purpose, more specific services. And Adam announced, you know, who knows him another 20 or 30 services and it's happening year after year after year. And I think one of the things that, that Danny might attest to is, I, I spoke about the reason we exist and the reason we form the company is we hold it very, a very critical part of our mission is to stay abreast of all of those developments as they emerge so that Danny and and his crew don't have to, right? And so when they have a, a, a question about SageMaker or they have a question about sort of the new big data service that Adam has announced, we take it very seriously. Our job is to be able to answer that question quickly and >>Accurately. And I notice your shirt, if you could just give a little shirt there, ops, cloud ops, DevOps do it. The intersection of the finance, the tuning is now we're hearing a lot of price performance, cost recovery, not cost recovery, but cost management. Yeah. Optimizing. So we're seeing building scale, but now, now tuning almost a craft, the craft of the cloud is here. What's your reaction to that? It, >>It absolutely is. And this is a story as old as the cloud, honestly. And companies, you know, they'll, they'll, companies tend to follow the same sort of maturity journey when they first start, whether they're migrating to the cloud or they were born in the cloud as most of our customers are. There's a, there's a, there's an, there's an access to visibility and understanding and optimization to tuning a craft to use your term. And, and cost management truly is a 10 year old problem that is as prevalent and relevant today as it was, you know, 10 years ago. And there's a lot of talk about the economics associated with the cloud and it's not, certainly not always cheaper to run. In fact, it rarely is cheaper to run your business from any of the public cloud providers. The key is to do it and right size it and make sure it's operating in accordance and alignment with your business, right? It's okay for cloud process to go up so long as your top line is also >>Selling your proportion. You spend more cloud to save cloud. That's it's >>Penny wise, pound full. It's always a little bit, always a little bit of a, of a >>Dilemma on, on the cost saving. We didn't want to just save money. If you want to save money, just shut down your services, right? So it's about making money. So this is where do it comes, like we actually start making, okay, we spend a bit more now, but in about six months time I will be making more money. And we've just did that. We roll out the new application for all the new product offering host to AWS fully with the guys support, a lot of long, boring, boring, boring calls, but they're productive because we actually now have a better product, competitive, it's tailored for our clients, it's cost effective. And we are actually making money >>When something's invisible. It's working, you know, talking about it means it's, it's, it's operational. >>It's exactly, it's, >>Well to that point, John, one of the things we're most proud of in, you know, know this year was, was the launch of our product we called Flex Save, which essentially does exactly what you've described. It's, it's looking for automation and, and, and, and automatic ways of, yes. Saving money, but offering the opportunities to, to to improve the economics associated with your cloud infrastructure. >>Yeah. And improving the efficiency across the board. A hundred percent. It, it's, oh, it's awesome. Let's, and, and it's, it's my understanding there's some reporting and insights that you're able to then translate through from do it to your CTO and across the company. Denny, what's that like? What do you get to see working >>With them? Well, the problem is, like the CTO asked me to do all of that. It is funny he thinks that he's doing it, but essentially they have a excellent portal that basically looks up all of our instances on the one place. You got like good analytics on your cost, cost, anomalies, budget, costal location. But I didn't want to do that either. So what I have done is taken the next step. I actually sold this to the, to my company completely. So my finance teams goes there, they do it themselves, they log in, check, check, all the billing, the costal location. I actually has zero iteration with them if I don't hear anything from them, which is one of the benefits. But also there is lot of other products like the Flexe is virtually like you just click a finger and you start saving money just like that. Easy >>Is that easy button we've been talking about on >>The show? Yeah, exactly, exactly how it is. But there is obviously outside of the cost management, you actually can look at what is the resource you using do actually need it, how often you use it, think about the long term goal, what you're trying to achieve, and use the analytics to, and actually I have to say the analytics much better than AWS in, in, in, in cmp. It's, it's just more user friendly, more interactive as opposed to, you know, building the one in aws. >>It's good business model. Make things easy for your customers. Easy, simple >>To use. >>It's gotta be nice to hear John. >>Well, so first of all, thank you daddy. >>We, we work, but in all seriousness, you know, we, we work, Danny mentioned the trust word earlier. This is at the core of if we don't, if we're not able to build trust with our clients, our business is dead. It, it just doesn't exist. It can't scale. In fact, it'll go the opposite direction. And so we're, we work very, very hard to earn that trust and we're willing to start small to Danny's example, start small and grow. And that's why we're very, one of the things we're most proud of is, is how few customers tend to leave us year over year. We have customers that have been with us for 10 years. >>You know, Andy, Jesse always has, I just saw an interview, he was on the New York Times event in New York today as a CEO of Amazon. But he's always said in these build out phases, you gotta work backwards from the customer and innovate on behalf of the customer. Cause that's the answer that will always be a good answer for the outcome versus optimizing for just profit, you know what I'm saying? Or other things. So we're still in build out mode, >>You know, as a, as a, as a core fundamental sort of product concept. If you're not solving important problems for our customer, what are you, why, why are you investing? It just >>Doesn't make it. This is the beauty we do it. We actually, they wait for you to come to do the next step. They don't sell me anything. They don't bug me with emails. They're ready. When you're ready to make that journey, you just log a ticket and then come and help you. And this is the beauty. You just, it's just not your, your journey. >>I love it. That's a, that's a beautiful note to lead us to our new tradition on the cube. We have a little bit of a challenge for the both of you. We're looking for your 32nd Instagram real thought leadership sizzle anecdote. Either one of you wanna go first. John looks a little nauseous. Danny, you wanna give it a go? >>Well, we've got a few expressions, but we don't Google it. We just do it. And the key take, that's what we do now at, at, and also what we do is actually using their stuff as an influence employees richly. Like that's what we do. >>Well done, well done. Didn't even need the 30 seconds. Fantastic work, Danny. I love that. All right, John, now you do have to go. Okay, >>I'll goodness. You know, I'll, I'll, I'll, I'll I'll go back to what I mentioned earlier, if that's okay. I think we, you know, we exist as a company to sort of help our customers get back to focusing on why they started the business in the first place, which is innovating and delivering value to customers. And we'll help you take care of the rest. It's as simple as that. Awesome. >>Well done. You absolutely nailed it. I wanna just acknowledge your fan club over there watching. Hello everyone from the doit team. Good job team. I love, it's very cute when guests show up with an entourage to the cube. We like to see it. You obviously deserve the entourage. You're, you're both wonderful. Thanks again for being here on the show with Oh yeah, go ahead >>John. Well, I would just like to thank Danny for, for agreeing to >>Discern, thankfully >>Great to spend time with you. Absolutely. Let's do it. >>Thank you. Yeah, >>Yeah. Fantastic gentlemen. Well thank you all for tuning into this wonderful start to the afternoon here from AWS Reinvent. We are in Las Vegas, Nevada with John Furier. My name's Savannah Peterson, you're watching The Cube, the leader in high tech coverage.
SUMMARY :
from the show floor at AWS Reinvent. Wasn't very complex like it is today, so it was very easy, Great, great guests coming up Cube alumni and great question around complexity and how is wellbeing teams be I swear I'll be able to say that right by the end of this. You know, back back to pre Covid days, John, what about you? It's, it's been busier than ever in case the audience isn't familiar, let's get them acquainted with your companies. in the cloud, scaling a business in the cloud, a lot of companies are just looking to sort of have I can imagine pretty much everyone here on the show floor is dealing with that challenge of complexity. And one of the key values for us here is that we can actually offer a product in regions And what you used to have here So again, we got more complexity coming, but the greatest the cloud is, you can abstract that you know, they know for most, for the most part what they're trying to achieve. And Danny, you're rolling out solutions so you're on, you're on the front lines, you gotta make it easier. I mean one of the reasons we go do it is you need to, And the other one is skills gap. And this is how we fill our gap from We can help, you know, operate your cloud, show you the most effective way to do that. Can, couldn't raise this upon there. start with DEF U A C because you cannot, you just have to learn The puns are on list here on the Cuban general. I like the data But it, but it's a lot of gap filling, you know, 50 connectors you got, you know, yeah. I spoke about the reason we exist and the reason we form the company is we hold it very, The intersection of the finance, the tuning is now we're hearing a lot of price performance, that is as prevalent and relevant today as it was, you know, 10 years ago. You spend more cloud to save cloud. It's always a little bit, always a little bit of a, of a We roll out the new application for all the new product offering host It's working, you know, talking about it means it's, it's, it's operational. Well to that point, John, one of the things we're most proud of in, you know, know this year was, was the launch of our product we from do it to your CTO and across the company. Well, the problem is, like the CTO asked me to do all of that. more interactive as opposed to, you know, building the one in aws. Make things easy for your customers. This is at the core of if we don't, if we're not able to build trust with our clients, the outcome versus optimizing for just profit, you know what I'm saying? You know, as a, as a, as a core fundamental sort of product concept. This is the beauty we do it. for the both of you. And the key take, All right, John, now you do have to go. I think we, you know, we exist as a company to sort of help our customers get back to focusing Thanks again for being here on the show with Oh yeah, go ahead Great to spend time with you. Thank you. Well thank you all for tuning into this wonderful start to the afternoon here
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Rick Clark, Veritas | AWS re:Invent 2022
>>Hey everyone, and welcome back to The Cube's live coverage of AWS Reinvented 2022 Live from the Venetian Expo in Las Vegas. We're happy to be back. This is first full day of coverage over here last night. We've got three full days of coverage in addition to last night, and there's about 50,000 people here. This event is ready, people are ready to be back, which is so exciting. Lisa Martin here with Paul Gill and Paul, it's great to be back in person. Great to be hosting with you >>And likewise with you, Lisa. I think the first time we hosted again, >>It is our first time exactly. >>And we come here to the biggest event that the cube ever does during the year. >>It's the Super Bowl of the >>Cube. It's it's elbow to elbow out there. It's, it's, it's full tackle football, totally on the, on the floor of reinvent. And very exciting. This, you know, I've been to a lot of conferences going back 40 years, long as I can remember. Been going to tech conferences. This one, the, the intensity, the excitement around this is really unusual. People are jazzed, they're excited to be here, and that's great to see, particularly coming back from two years of isolation. >>Absolutely. The energy is so palpable. Even yesterday, evening, afternoon when I was walking in, you just feel it with all the people here. You know, we talk to so many different companies on the Q Paul. Every company these days has to be a data company. The most important thing about data is making sure that it's backed up and it's protected, that it's secure, that it can be recovered if anything happens. So we're gonna be having a great conversation next about data resiliency with one of our alumni. >>And that would be Rick Scott, Rick, excuse me, Rick Scott, >>Rick Clark. Rick Clark, say Rick Scott, cloud sales Veritas. Rick, welcome back >>To the program. Thank you. Thank you so much. It's a pleasure being here, you know, thank you so much. You're definitely very excited to myself and 40,000 of my closest cousins and friends all in one place. Yep. Or I could possibly go wrong, right? So >>Yeah, absolutely nothing. So, Rick, so Veritas has made some exciting announcements. Talk to us about some of the new things that you've >>Unveiled. Yeah, we've been, we've been incredibly busy and, you know, the journey that we've been on, one of the big announcement that we made about three or four weeks ago is the introduction, really, of a brand new cloud native data management platform that we call Veritas Alta. And this is a journey that we've been on for the better part of seven years. We actually started it with our, our flex appliances. We continued, that was a containerization of our traditional net backup business in, into a highly secured appliance that was loved by our customers. And we continued that theme and that investment into what we call a scale out and scale up form factor appliance as well, what we called flex scale. And then we continued on that investment theme, basically spending over a billion dollars over that seven year journey in our cloud native. And we call that basically the Veritas altar platform with our cloud native platform. And I think if you really look at what that is, it truly is a data management platform. And I emphasize the term cloud native. And so our traditional technologies around data protection, obviously application resiliency and digital compliance or data compliance and governance. We are the only, the first and only company in the world to provide really a cloud optimized, cloud native platform, really, that addresses that. So it's been fun, it's been a fun journey. >>Talk a little bit about the customer experience. I see over 85% of the Fortune 100 trust Veritas with their data management. That's >>A big number. Yeah. Yeah. It's, it is incredible actually. And it really comes back to the Veritas older platform. We sort of built that with, with four tenants in mind, all driving back to this very similar to AWS's customer obsession. Everything we do each and every day of our waiting moments is a Veritas employee is really surrounds the customer. So it starts with the customer experience on how do they find us to, how do they procure our solutions through things like AWS marketplace and how do they deploy it? And the second thing is around really cost optimization, as we know, you know, to, to say that companies are going through a digital transformation and moving workloads to the cloud. I mean, I've got customers that literally were 20% in cloud a year ago and 80% a year later, we've never seen that kind of velocity. >>And so we've doubled down on this notion of cost optimization. You can only do that with these huge investments that I talked about. And so we're a very profitable company. We've been around, got a great heritage of over 30 years, and we've really taken those investments in r and d to provide that sort of cloud native technology to ultimately make it elastic. And so everything from will spin up and spin down services to optimize the cloud bill for our customers, but we'll also provide the greatest workload support. You know, obviously on-prem workloads are very different from cloud workloads and it's almost like turning the clock back 20 years to see all of those new systems. There's no standard API like s and MP on the network. And so we have to talk to every single PAs service, every single DB PAs, and we capture that information and protect it. So it's really has been a phenomenal journey. It's been great. >>You said this, that that al represents a shift from clouds from flex scale to cloud native. What is the difference there? >>The, the main difference really is we took, you know, obviously our traditional product that you've known for many media years, net backup. It's got, you know, tens of millions of lines of code in that. And we knew if we lifted and shifted it up into the cloud, into an I AEs infrastructure, it's just not, it obviously would perform extremely well, but it wasn't cost optimized for our customer. It was too expensive to to run. And so what we did is we rewrote with microservices and containerization, Kubernetes huge parts of that particular product to really optimize it for the cloud. And not only have we done it for that technology, what we now call alter data protection, but we've done it across our entire port portfolio. That was really the main change that we made as part of this particular transition. And >>What have you done to prepare customers for that shift? Is this gonna be a, a drop in simple upgrade for them? >>Absolutely. Yeah. In fact, one of the things that we introduced is we, we invest still very heavily with regards to our OnPrem solutions. We're certainly not abandoning, we're still innovating. There's a lot of data still OnPrem that needs to move to the cloud. And so we have a unique advantage of all of the different workload supports that we provide OnPrem. We continue that expansion into the cloud. So we, we create it as part of the Veritas AL Vision, a technology, we call it AL view. So it's a single painter glass across both OnPrem and cloud for our customers. And so now they can actually see all of their data protection, all our application availability, single collect, all through that single unified interface, which is really game changing in the industry for us. >>It's game changing for customers too, because customers have what generally six to seven different backup technologies in their environment that they're having to individually manage and provision. So the, the workforce productivity improvements I can imagine are, are huge with Veritas. >>Yeah. You you nailed it, right? You must have seen my script, but Absolutely. I mean, I look at the analogy of, you think about the airlines, what's one of the first things airlines do with efficiency? South Southwest Airlines was the best example, a standardized on the 7 37, right? And so all of their pilots, all of their mechanics, all know how to operate the 7 37. So we are doing the same thing with enterprise data protection. So whether you're OnPrem at the edge or in the cloud or even multi-cloud, we can provide that single painter glass. We've done it for our customers for 30 plus years. We'll continue to do it for another 30 something years. And so it's really the first time with Veritas altar that, that we're, we're coming out with something that we've invested for so long and put, put such a huge investment on that can create those changes and that compelling solution for our customers. So as you can see, we're pretty pumped and excited about it. >>Yes, I can >>Use the term data management to describe Alta, and I want to ask about that term because I hear it a lot these days. Data management used to be database, now data management is being applied to all kinds of different functions across the spectrum. How do you define data management in Veritas >>Perspective? Yeah, there's a, we, we see it as really three main pillars across the environment. So one is protection, and we'll talk a little bit about this notion of ransomware is probably the number one use case. So the ability to take the most complex and the biggest, most vast applications. SAP is an example with hundreds of different moving parts to it and being able to protect that. The second is application resiliency. If, if you look at the cloud, there's this notion of, of responsibility, shared responsibility in the cloud. You've heard it, right? Yep. Every single one of the cloud service providers, certainly AWS has up on their website, this is what we protect, here's the demarcation line, the line in the sand, and you, the customer are responsible for that other level. And so we've had a technology, you previously knew it as InfoScale, we now call it alter application resiliency. >>And it can provide availability zone to availability zone, real time replication, high availability of your mission critical applications, right? So not only do we do the traditional backups, but we can also provide application resiliency for mission critical. And then the third thing really from a data management standpoint is all around governance and compliance. You know, ac a lot of our customers need to keep data for five, 10 years or forever. They're audited. There's regulations and different geographies around the world. And, and those regulations require them to be able to really take control of their cloud, take control of their data. And so we have a whole portfolio of solutions under that data compliance, data government. So back to your, your question Paul, it's really the integration and the intersection of those three main pillars. We're not a one trick pony. We've been at this for a long time, and they're not just new products that we invented a couple of months ago and brought to market. They're tried and tested with eight 80,000 customers and the most complex early solutions on the planet that we've been supporting. >>I gotta ask you, you know, we talked about those three pillars and you talked about the shared responsibility model. And think of that where you mentioned aws, Salesforce, Microsoft 365, Google workspace, whatnot. Are you finding that most customers aren't aware of that and haven't been protecting those workloads and then come to you and saying, Hey guys, guess what, this is what this is what they're responsible for. The data is >>You Yeah, I, it's, it's our probably biggest challenge is, is one of awareness, you know, with the cloud, I mean, how many times have you spoken to someone? You just put it in the cloud. Your applications, like the cloud providers like aws, they'll protect everything. Nothing will ever go down. And it's kind like if you, unless your house was ever broken into, you're probably not gonna install that burglar alarm or that fire alarm, right? Hopefully that won't be an event that you guys have to suffer through. So yeah, it's definitely, it wasn't till the last year or so the cloud service providers really published jointly as to where is their responsibility, right? So a great example is an attack vector for a lot of corporations is their SAS applications. So, you know, whether it it's your traditional SA applications that is available that's available on the web to their customers as a sas. >>And so it's certainly available to the bad actors. They're gonna, where there's, there's gonna be a point they're gonna try to get in. And so no matter what your resiliency plan is, at the end of the day, you really need to protect it. And protection isn't just, for example, with M 365 having a snapshot or a recycle bin, that's just not good enough. And so we actually have some pretty compelling technology, what we call ALTA SAS protection, which covers the, pretty much the, the gamut of the major SAS technologies to protect those and make it available for our customers. So yeah, certainly it's a big part of it is awareness. Yeah. >>Well, I understand that the shared responsibility model, I, I realize there's a lot of confusion about that still, but in the SaaS world that's somewhat different. The responsibility of the SaaS provider for protecting data is somewhat different. How, how should, what should customers know about that? >>I think, you know, the, the related to that, if, if you look at OnPrem, you know, approximately 35 to 40% of OnPrem enterprise data is protected. It's kind of in a long traditional problem. Everyone's aware of it. You know, I remember going to a presentation from IBM 20 something years ago, and someone held their push hand up in the room about the dis drives and says, you need to back it up. And the IBM sales guy said, no, IBM dis drives never crash. Right? And so fast forward to here we are today, things have changed. So we're going through almost a similar sort of changes and culture in the cloud. 8% of the data in the cloud is protected today, 8%. That's incredible. Meaning >>That there is independent backup devoted >>To that data in some cases, not at all. And something many cases, the customer just assumes that it's in the cloud, therefore it's always available. I never have to worry about protecting it, right? And so that's a big problem that we're obviously trying to, trying to solve. And we do that all under the umbrella of ransomware. That's a huge theme, huge investment that, that Veritas does with regards to providing that resiliency for our >>Customers. Ransomware is scary. It is becoming so prolific. The bad actors have access to technologies. Obviously companies are fighting them, but now ransomware has evolved into, no longer are we gonna get hit, it's when, yeah, it's how often it's what's the damage going to be. So the ability to help customers recover from ransomware, that resiliency is table stakes for businesses in any industry these days. Does that, that one of the primary pain points that your customers are coming to you with? >>It's the number one pain point. Yeah, it's, it's incredible. I mean, there's not a single briefing that our teams are doing customer meetings where that term ransomware doesn't come up as, as their number one use case. Just to give you something, a couple of statistics. There's a ransomware attack attack that happens 11 times a second right around the globe. And this isn't just, you know, minor stuff, right? I've got friends that are, you know, executives of large company that have been hit that have that some, you know, multimillion dollar ransom attack. So our, our play on this is, when you think about it, is data protection is the last line of defense. Yes. And so if they break through, it's not a case, Lisa, as you mentioned, if it's a case of when Yeah. And so it's gonna happen. So one of the most important things is knowing how do you know you have a gold copy, a clean copy, and you can recover at speed in some cases. >>We're talking about tens of thousands of systems to do that at speed. That's in our dna. We've been doing it for many, many years. And we spoke through a lot of the cyber insurance companies on this particular topic as well. And what really came back from that is that they're actually now demanding things like immutable storage, malware detection, air gaping, right? Anomaly detection is sort of core technologies tick the box that they literally won't ensure you unless you have those core components. And so what we've done is we've doubled down on that investment. We use AI in ML technologies, particularly around the anomaly detection. One of the, the, the unique and ne differentiators that Verto provides is a ransomware resiliency scorecard. Imagine the ability to save uran a corporation. We can come in and run our analytics on your environment and kind of give you a grade, right? Wouldn't you prefer that than waiting for the event to take place to see where your vulnerability really is? And so these are some of the advantages that we can actually provide for our customers, really, really >>To help. Just a final quick question. There is a, a common perception, I believe that ransomware is an on premise problem. In fact, it is also a cloud problem. Is that not right? >>Oh, absolutely. I I think that probably the biggest attack vector is in the cloud. If it's, if it's OnPrem, you've certainly got a certain line of defense that's trying to break through. But, you know, you're in the open world there. Obviously with SAS applications in the cloud, it's not a case of if, but when, and it's, and it's gonna continue to get, you know, more and more prevalent within corporations. There's always gonna be those attack factors that they find the, the flash wounds that they can attack to break through. What we are concentrating on is that resiliency, that ability for customers to recover at speed. We've done that with our traditional appliances from our heritage OnPrem. We continue to do that with regard to resiliency at speed with our customers in the cloud, with partners like aws >>For sure. Almost done. Give me your 30 seconds on AWS and Veritas. >>We've had a partnership for the better part of 10 years. It's incredible when you think about aws, where they released the elastic compute back in 2006, right? We've been delivering data protection, a data management solutions for, for the better part of 30 years, right? So, so we're, we're Junos in our space. We're the leader in, in data protection and enterprise data protection. We were on-prem. We, we continue to be in the cloud as AWS was with the cloud service provided. So the synergies are incredible. About 80 to 85% of our, our joint customers are the same. We take core unique superpowers of aws, like AWS outposts and AWS Glacier Instant retrieval, for example, those core technologies and incorporate them into our products as we go to Mark. And so we released a core technology a few months ago, we call it ultra recovery vault. And it's an air gap, a mutable storage, worm storage, right Once, right? You can't change it even when the bad actors try to get in. They're independent from the customer's tenant and aws. So we manage it as a managed backup service for our customers. Got it. And so our customers are using that to really help them with their ransomware. So it's been a tremendous partnership with AWS >>Standing 10 years of accounting. Last question for you, Rick. You got a billboard on the 1 0 1 in Santa Clara, right? By the fancy Verto >>1 0 1? >>Yeah. Right. Well, there's no traffic. What does that billboard say? What's that bumper sticker about? Vertus, >>I think, I think the billboard would say, welcome to the new Veritas. This is not your grandfather's old mobile. We've done a phenomenal job in, in the last, particularly the last three or four years, to really reinvent ourselves in the cloud and the investments that we made are really paying off for our customers today. So I'm excited to be part of this journey and excited to talk to you guys today. >>Love it. Not your grandfather's Veritas. Rick, thank you so much for joining Paula, me on the forgot talking about what you guys are doing, how you're helping customers, really established that cyber of resiliency, which is absolutely critical these days. We appreciate your >>Time. My pleasure. Thank you so much. >>All right, for our guest and Paul Gilland, I'm Lisa Martin, you're watching the Queue, which as you know is the leader in live enterprise and emerging check coverage.
SUMMARY :
Great to be hosting with you And likewise with you, Lisa. you know, I've been to a lot of conferences going back 40 years, long as I can remember. many different companies on the Q Paul. Rick, welcome back It's a pleasure being here, you know, thank you so much. Talk to us about some of the new things that you've And I emphasize the term cloud native. Talk a little bit about the customer experience. And it really comes back to the Veritas older platform. And so we have What is the difference there? The, the main difference really is we took, you know, obviously our traditional product that you've known for many media And so we have a unique advantage of all of the different workload supports that we backup technologies in their environment that they're having to individually manage and provision. And so it's really the first time with Use the term data management to describe Alta, and I want to ask about that term because I hear it a lot these So the ability to take the most complex and the biggest, And so we have a whole portfolio of solutions under that data And think of that where you mentioned aws, Salesforce, Microsoft 365, that is available that's available on the web to their customers as a sas. And so it's certainly available to the bad actors. that still, but in the SaaS world that's somewhat different. And so fast forward to here we are today, And something many cases, the customer just assumes that it's in So the ability to help customers recover from ransomware, So one of the most important things is knowing how do you know you have a gold copy, And so these are some of the advantages that we can actually provide for our customers, really, I believe that ransomware is an on premise problem. it's not a case of if, but when, and it's, and it's gonna continue to get, you know, Give me your 30 seconds on AWS and Veritas. And so we released a core technology a You got a billboard on the 1 0 1 in What does that billboard say? the investments that we made are really paying off for our customers today. Rick, thank you so much for joining Paula, me on the forgot talking about what you guys are doing, Thank you so much. which as you know is the leader in live enterprise and emerging check coverage.
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Fred Wurden and Narayan Bharadwaj Accelerating Business Transformation with VMware Cloud on AWS
(upbeat music) >> Hello everyone, welcome to this CUBE Showcase, accelerating business transformation with VMware Cloud on AWS. It's a solution innovation conversation with two great guests, Fred Wurden, VP of Commercial Services at AWS and Narayan Bharadwaj, who's the VP and General Manager of Cloud Solutions at VMware. Gentlemen, thanks for joining me on the showcase. >> Great to be here. >> Great. Thanks for having us on. It's a great topic. >> We've been covering this VMware cloud on AWS since the launch going back and it's been amazing to watch the evolution from people saying, Oh, it's the worst thing I've ever seen. What's this mean? And the press were not really on board with the vision, but as it played out as you guys had announced together, it did work out great for VMware. It did work out great for AWS and it continues two years later and I want to just get an update from you guys on where you guys see this has been going. I'll see multiple years. Where is the evolution of the solution as we are right now coming off VMware explorer just recently and going in to re:Invent, which is only a couple weeks away Feels like tomorrow. But as we prepare, a lot going on. Where are we with the evolution of the solution? >> I mean, first thing I want to say is October 2016 was a seminal moment in the history of IT. When Pat Gelsinger and Andy Jassy came together to announce this. And I think John, you were there at the time I was there. It was a great, great moment. We launched the solution in 2017 year after that at VMworld, back when we called it VMworld. I think we have gone from strength to strength. One of the things that has really mattered to us is we've learned from AWS also in the processes, this notion of working backwards. So we really, really focused on customer feedback as we built a service offering now five years old. Pretty remarkable journey. In the first years we tried to get across all the regions, that was a big focus because there was so much demand for it. In the second year, we started going really on enterprise great features. We invented this pretty awesome feature called Stretched Clusters, where you could stretch a vSphere cluster using vSAN and NSX-T across to AZs in the same region. Pretty phenomenal four nines of availability that applications started to get with that particular feature. And we kept moving forward, all kinds of integration with AWS Direct Connect, Transit Gateways with our own advanced networking capabilities. Along the way, Disaster Recovery, we punched out two new services just focused on that. And then more recently we launched our Outposts partnership. We were up on stage at re:Invent, again, with Pat and Andy announcing AWS Outposts and the VMware flavor of that, VMware Cloud and AWS Outposts. I think it's been significant growth in our federal sector as well with our federal and high certification more recently. So all in all, we are super excited. We're five years old. The customer momentum is really, really strong and we are scaling the service massively across all geos and industries. >> That's great, great update. And I think one of the things that you mentioned was how the advantages you guys got from that relationship. And this has been the theme for AWS, man, since I can remember from day one, Fred. You guys do the heavy lifting as you always say for the customers. Here, VMware comes on board. Takes advantage of the AWS and just doesn't miss a beat. Continues to move their workloads that everyone's using, vSphere, and these are big workloads on AWS. What's the AWS perspective on this? How do you see it? >> Yeah, it's pretty fascinating to watch how fast customers can actually transform and move when you take the skill set that they're familiar with and the advanced capabilities that they've been using on-prem and then overlay it on top of the AWS infrastructure that's evolving quickly and building out new hardware and new instances we'll talk about. But that combined experience between both of us on a jointly engineered solution to bring the best security and the best features that really matter for those workloads drive a lot of efficiency and speed for the customers. So it's been well received and the partnership is stronger than ever from an engineering standpoint, from a business standpoint. And obviously it's been very interesting to look at just how we stay day one in terms of looking at new features and work and responding to what customers want. So pretty excited about just seeing the transformation and the speed that which customers can move to while at VMC. >> That's a great value proposition. We've been talking about that in context to anyone building on top of the cloud. They can have their own supercloud, as we call it, if you take advantage of all the CapEx and investment Amazon's made and AWS has made and continues to make in performance IaaS and PaaS, all great stuff. I have to ask you guys both as you guys see this going to the next level, what are some of the differentiations you see around the service compared to other options in the market? What makes it different? What's the combination? You mentioned jointly engineered. What are some of the key differentiators of the service compared to others? >> Yeah. I think one of the key things Fred talked about is this jointly engineered notion. Right from day one we were the early adopters of the AWS Nitro platform. The reinvention of EC2 back five years ago. And so we have been having a very, very strong engineering partnership at that level. I think from a VMware customer standpoint, you get the full software-defined data center, compute storage networking on EC2, bare metal across all regions. You can scale that elastically up and down. It's pretty phenomenal just having that consistency globally on AWS EC2 global regions. Now the other thing that's a real differentiator for us, what customers tell us about is this whole notion of a managed service. And this was somewhat new to VMware. But we took away the pain of this undifferentiated heavy lifting where customers had to provision rack stack hardware, configure the software on top, and then upgrade the software and the security patches on top. So we took away all of that pain as customers transitioned to VMware cloud in AWS. In fact, my favorite story from last year when we were all going through the Log4j debacle. Industry was just going through that. Favorite proof point from customers was before they could even race this issue to us, we sent them a notification saying, we already patched all of your systems, no action from you. The customers were super thrilled. I mean, these are large banks. Many other customers around the world were super thrilled they had to take no action, but a pretty incredible industry challenge that we were all facing. >> Narayan, that's a great point. The whole managed service piece brings up the security. You kind of teasing at it, but there's always vulnerabilities that emerge when you are doing complex logic. And as you grow your solutions, there's more bits. Fred, we were commenting before we came on camera more bits than ever before and at the physics layer too, as well as the software. So you never know when there's going to be a zero-day vulnerability out there. It happens. We saw one with Fortinet this week. This came out of the woodwork. But moving fast on those patches, it's huge. This brings up the whole support angle. I wanted to ask you about how you guys are doing that as well, because to me, we see the value when we talk to customers on theCUBE about this. It was a real easy understanding of what the cloud means to them with VMware now with the AWS. But the question that comes up that we want to get more clarity on is how do you guys handle support together? >> Well, what's interesting about this is that it's done mutually. We have dedicated support teams on both sides that work together pretty seamlessly to make sure that whether there's a issue at any layer, including all the way up into the app layer, as you think about some of the other workloads like SAP, we'll go end-to-end and make sure that we support the customer regardless of where the particular issue might be for them. And on top of that, we look at where we're improving reliability in as a first order of principle between both companies. So from availability and reliability standpoint, it's top of mind and no matter where the particular item might land, we're going to go help the customer resolve that. It works really well. >> On the VMware side, what's been the feedback there? What are some of the updates? >> Yeah, I think, look, I mean, VMware owns and operates the service, but we work phenomenal backend relationship with AWS. Customers call VMware for the service or any issues. And then we have a awesome relationship with AWS on the backend for support issues or any hardware issues. The key management that we jointly do. All of the hard problems that customers don't have to worry about. I think on the front end, we also have a really good group of solution architects across the companies that help to really explain the solution, do complex things like cloud migration, which is much, much easier with the VMware Cloud in AWS. We're presenting that easy button to the public cloud in many ways. And so we have a whole technical audience across the two companies that are working with customers every single day. >> You had mentioned, I've got list here of some of the innovations. You mentioned the stretch clustering, getting the geos working, advanced network, Disaster Recovery, FedRAMP, public sector certifications, Outposts. All good, you guys are checking the boxes every year. You got a good accomplishments list there on the VMware AWS side here in this relationship. The question that I'm interested in is what's next? What recent innovations are you doing? Are you making investments in? What's on the list this year? What items will be next year? How do you see the new things, the list of accomplishments? People want to know what's next. They don't want to see stagnant growth here. They want to see more action as cloud continues to scale and modern applications cloud native. You're seeing more and more containers, more and more CI/CD pipelining with modern apps, put more pressure on the system. What's new? What's the new innovations? >> Absolutely. And I think as a five year old service offering, innovation is top of mind for us every single day. So just to call out a few recent innovations that we announced in San Francisco at VMware Explore. First of all, our new platform i4i.metal. It's isolate based. It's pretty awesome. It's the latest and greatest, all the speeds and feeds that we would expect from VMware and AWS at this point in our relationship. We announced two different storage options. This notion of working from customer feedback, allowing customers even more price reductions, really take off that storage and park it externally and separate that from compute. So two different storage offerings there. One is with AWS FSx with NetApp ONTAP, which brings in our NetApp partnership as well into the equation and really get that NetApp based really excited about this offering as well. And the second storage offering called VMware Cloud Flex Storage. VMware's own managed storage offering. Beyond that, we have done a lot of other innovations as well. I really wanted to talk about VMware Cloud Flex Compute where previously customers could only scale by hosts and a host is 36 to 48 cores, give or take. But with VMware Cloud Flex Compute, we are now allowing this notion of a resource defined compute model where customers can just get exactly the vCPU memory and storage that maps to the applications, however small they might be. So this notion of granularity is really a big innovation that we are launching in the market this year. And then last but not least, top of ransomware. Of course it's a hot topic in the industry. We are seeing many, many customers ask for this. We are happy to announce a new ransomware recovery with our VMware Cloud DR solution. A lot of innovation there and the way we are able to do machine learning and make sure the workloads that are covered from snapshots and backups are actually safe to use. So there's a lot of differentiation on that front as well. A lot of networking innovations with Project Northstar. Our ability to have layer four through layer seven, new SaaS services in that area as well. Keep in mind that the service already supports managed Kubernetes for containers. It's built in to the same clusters that have virtual machines. And so this notion of a single service with a great TCO for VMs and containers is sort at the heart of our (faintly speaking). >> The networking side certainly is a hot area to keep innovating on. Every year it's the same, same conversation, get better faster, networking more options there. The Flex Compute is interesting. If you don't mind me getting a quick clarification, could you explain the resource-defined versus hardware-defined? Because this is what we had saw at Explore coming out, that notion of resource-defined versus hardware-defined. What does that mean? >> Yeah, I mean I think we have been super successful in this hardware-defined notion. We we're scaling by the hardware unit that we present as software-defined data centers. And so that's been super successful. But customers wanted more, especially customers in different parts of the world wanted to start even smaller and grow even more incrementally. Lower the cost even more. And so this is the part where resource-defined starts to be very, very interesting as a way to think about, here's my bag of resources exactly based on what the customers request before fiber machines, five containers. It's size exactly for that. And then as utilization grows, we elastically behind the scenes, we're able to grow it through policies. So that's a whole different dimension. That's a whole different service offering that adds value and customers are comfortable. They can go from one to the other. They can go back to that host based model if they so choose to. And there's a jump off point across these two different economic models. >> It's cloud flexibility right there. I like the name. Fred, let's get into some of the examples of customers, if you don't mind, let's get into some of the, we have some time. I want to unpack a little bit of what's going on with the customer deployments. One of the things we've heard again on theCUBE is from customers is they like the clarity of the relationship, they love the cloud positioning of it. And then what happens is they lift and shift the workloads and it's like feels great. It's just like we're running VMware on AWS and then they start consuming higher level services. That adoption next level happens and because it's in the cloud. So can you guys take us through some recent examples of customer wins or deployments where they're using VMware cloud on AWS on getting started and then how do they progress once they're there? How does it evolve? Can you just walk us through a couple use cases? >> Sure. Well, there's a couple. One, it's pretty interesting that like you said, as there's more and more bits, you need better and better hardware and networking. And we're super excited about the i4 and the capabilities there in terms of doubling and or tripling what we're doing around lower variability on latency and just improving all the speeds. But what customers are doing with it, like the college in New Jersey, they're accelerating their deployment on onboarding over like 7,400 students over a six to eight month period. And they've really realized a ton of savings. But what's interesting is where and how they can actually grow onto additional native services too. So connectivity to any other services is available as they start to move and migrate into this. The options there obviously are tied to all the innovation that we have across any services, whether it's containerized and with what they're doing with Tanzu or with any other container and or services within AWS. So there's some pretty interesting scenarios where that data and or the processing, which is moved quickly with full compliance, whether it's in like healthcare or regulatory business is allowed to then consume and use things, for example, with Textract or any other really cool service that has monthly and quarterly innovations. So there's things that you just could not do before that are coming out and saving customers money and building innovative applications on top of their current app base in a rapid fashion. So pretty excited about it. There's a lot of examples. I think I probably don't have time to go into too many here. But that's actually the best part is listening to customers and seeing how many net new services and new applications are they actually building on top of this platform. >> Narayan, what's your perspective from the VMware side? 'Cause you guys have now a lot of headroom to offer customers with Amazon's higher level services and or whatever's homegrown where it's being rolled out 'cause you now have a lot of hybrid too. So what's your take on what's happening in with customers? >> I mean, it's been phenomenal. The customer adoption of this and banks and many other highly sensitive verticals are running production-grade applications, tier one applications on the service over the last five years. And so I have a couple of really good examples. S&P Global is one of my favorite examples. Large bank, they merge with IHS Markit, big conglomeration now. Both customers were using VMware Cloud and AWS in different ways. And with the use case, one of their use cases was how do I just respond to these global opportunities without having to invest in physical data centers? And then how do I migrate and consolidate all my data centers across the global, which there were many. And so one specific example for this company was how they migrated 1000 workloads to VMware Cloud and AWS in just six weeks. Pretty phenomenal if you think about everything that goes into a cloud migration process, people process technology. And the beauty of the technology going from VMware point A to VMware point B. The lowest cost, lowest risk approach to adopting VMware Cloud and AWS. So that's one of my favorite examples. There are many other examples across other verticals that we continue to see. The good thing is we are seeing rapid expansion across the globe, but constantly entering new markets with a limited number of regions and progressing our roadmap. >> It's great to see. I mean, the data center migrations go from months, many, many months to weeks. It's interesting to see some of those success stories. Congratulations. >> One of the other interesting fascinating benefits is the sustainability improvement in terms of being green. So the efficiency gains that we have both in current generation and new generation processors and everything that we're doing to make sure that when a customer can be elastic, they're also saving power, which is really critical in a lot of regions worldwide at this point in time. They're seeing those benefits. If you're running really inefficiently in your own data center, that is not a great use of power. So the actual calculators and the benefits to these workloads are pretty phenomenal just in being more green, which I like. We just all need to do our part there and this is a big part of it here. >> It's a huge point about the sustainability. Fred, I'm glad you called that out. The other one I would say is supply chain issue is another one. You see that constraints. I can't buy hardware. And the third one is really obvious, but no one really talks about it. It's security. I mean, I remember interviewing Steven Schmidt with that AWS and many years ago, this is like 2013 and at that time people were saying, the cloud's not secure. And he's like, listen, it's more secure in the cloud on-premise. And if you look at the security breaches, it's all about the on-premise data center vulnerabilities, not so much hardware. So there's a lot, the stay current on the isolation there is hard. So I think the security and supply chain, Fred, is another one. Do you agree? >> I absolutely agree. It's hard to manage supply chain nowadays. We put a lot of effort into that and I think we have a great ability to forecast and make sure that we can lean in and have the resources that are available and run them more efficiently. And then like you said on the security point, security is job one. It is the only P1. And if you think of how we build our infrastructure from Nitro all the way up and how we respond and work with our partners and our customers, there's nothing more important. >> And Narayan, your point earlier about the managed service patching and being on top of things is really going to get better. All right, final question. I really want to thank you for your time on this showcase. It's really been a great conversation. Fred, you had made a comment earlier. I want to end with a curve ball and put you eyes on the spot. We're talking about a new modern shift. We're seeing another inflection point. We've been documenting it. It's almost like cloud hitting another inflection point with application and open source growth significantly at the app layer. Continue to put a lot of pressure and innovation in the infrastructure side. So the question is for you guys each to answer is, what's the same and what's different in today's market? So it's like we want more of the same here, but also things have changed radically and better here. What's changed for the better and what's still the same thing hanging around that people are focused on? Can you share your perspective? >> I'll tackle it. Businesses are complex and they're often unique, that's the same. What's changed is how fast you can innovate. The ability to combine managed services and new innovative services and build new applications is so much faster today. Leveraging world class hardware that you don't have to worry about, that's elastic. You could not do that even five, 10 years ago to the degree you can today, especially with innovation. So innovation is accelerating at a rate that most people can't even comprehend and understand the set of services that are available to them. It's really fascinating to see what a one pizza team of engineers can go actually develop in a week. It is phenomenal. So super excited about this space and it's only going to continue to accelerate that. That's my take, Narayan. >> You got a lot of platform to compete on. With Amazon, you got a lot to build on. Narayan, your side. What's your answer to that question? >> I think we are seeing a lot of innovation with new applications that customers are constantly (faintly speaking). I think what we see is this whole notion of how do you go from desktop to production to the secure supply chain and how can we truly build on the agility that developers desire and build all the security and the pipelines to energize that production quickly and efficiently. I think we are seeing, we are at the very start of that sort of journey. Of course, we have invested in Kubernetes, the means to an end, but we're so much more beyond that's happening in industry and I think we're at the very, very beginning of this transformations, enterprise transformation that many of our customers are going through and we are inherently part of it. >> Well, gentlemen, I really appreciate that we're seeing the same thing. It's more the same here on solving these complexities with distractions, whether it's higher level services with large scale infrastructure. At your fingertips, infrastructure as code, infrastructure to be provisioned, serverless, all the good stuff happen and Fred with AWS on your side. And we're seeing customers resonate with this idea of being an operator again, being a cloud operator and developer. So the developer ops is kind of, DevOps is changing too. So all for the better. Thank you for spending the time and we're seeing again that traction with the VMware customer base and AWS getting along great together. So thanks for sharing your perspectives. >> We appreciate it. Thank you so much. >> Thank you John. >> This is theCUBE and AWS VMware showcase accelerating business transformation, VMware Cloud on AWS. Jointly engineered solution bringing innovation to the VMware customer base, going to the cloud and beyond. I'm John Furrier, your host. Thanks for watching. (gentle music)
SUMMARY :
joining me on the showcase. It's a great topic. and going in to re:Invent, and the VMware flavor of that, Takes advantage of the AWS and the speed that which customers around the service compared to and the security patches on top. and at the physics layer too, the other workloads like SAP, All of the hard problems What's on the list this year? and the way we are able to do to keep innovating on. in different parts of the world and because it's in the cloud. and just improving all the speeds. perspective from the VMware side? And the beauty of the technology I mean, the data center So the efficiency gains that we have And the third one is really obvious, and have the resources that are available So the question is for you and it's only going to platform to compete on. and the pipelines to energize So all for the better. Thank you so much. the VMware customer base,
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Daniel Rethmeier & Samir Kadoo | Accelerating Business Transformation
(upbeat music) >> Hi everyone. Welcome to theCUBE special presentation here in Palo Alto, California. I'm John Furrier, host of theCUBE. We got two great guests, one for calling in from Germany, or videoing in from Germany, one from Maryland. We've got VMware and AWS. This is the customer successes with VMware Cloud on AWS Showcase: Accelerating Business Transformation. Here in the Showcase at Samir Kadoo, worldwide VMware strategic alliance solution architect leader with AWS. Samir, great to have you. And Daniel Rethmeier, principal architect global AWS synergy at VMware. Guys, you guys are working together, you're the key players in this relationship as it rolls out and continues to grow. So welcome to theCUBE. >> Thank you, greatly appreciate it. >> Great to have you guys both on. As you know, we've been covering this since 2016 when Pat Gelsinger, then CEO, and then then CEO AWS at Andy Jassy did this. It kind of got people by surprise, but it really kind of cleaned out the positioning in the enterprise for the success of VM workloads in the cloud. VMware's had great success with it since and you guys have the great partnerships. So this has been like a really strategic, successful partnership. Where are we right now? You know, years later, we got this whole inflection point coming, you're starting to see this idea of higher level services, more performance are coming in at the infrastructure side, more automation, more serverless, I mean and AI. I mean, it's just getting better and better every year in the cloud. Kind of a whole 'nother level. Where are we? Samir, let's start with you on the relationship. >> Yeah, totally. So I mean, there's several things to keep in mind, right? So in 2016, right, that's when the partnership between AWS and VMware was announced. And then less than a year later, that's when we officially launched VMware Cloud on AWS. Years later, we've been driving innovation, working with our customers, jointly engineering this between AWS and VMware. Day in, day out, as far as advancing VMware Cloud on AWS. You know, even if you look at the innovation that takes place with the solution, things have modernized, things have changed, there's been advancements. You know, whether it's security focus, whether it's platform focus, whether it's networking focus, there's been modifications along the way, even storage, right, more recently. One of the things to keep in mind is we're looking to deliver value to our customers together. These are our joint customers. So there's hundreds of VMware and AWS engineers working together on this solution. And then factor in even our sales teams, right? We have VMware and AWS sales teams interacting with each other on a constant daily basis. We're working together with our customers at the end of the day too. Then we're looking to even offer and develop jointly engineered solutions specific to VMware Cloud on AWS. And even with VMware to other platforms as well. Then the other thing comes down to is where we have dedicated teams around this at both AWS and VMware. So even from solutions architects, even to our sales specialists, even to our account teams, even to specific engineering teams within the organizations, they all come together to drive this innovation forward with VMware Cloud on AWS and the jointly engineered solution partnership as well. And then I think one of the key things to keep in mind comes down to we have nearly 600 channel partners that have achieved VMware Cloud on AWS service competency. So think about it from the standpoint, there's 300 certified or validated technology solutions, they're now available to our customers. So that's even innovation right off the top as well. >> Great stuff. Daniel, I want to get to you in a second upon this principal architect position you have. In your title, you're the global AWS synergy person. Synergy means bringing things together, making it work. Take us through the architecture, because we heard a lot of folks at VMware explore this year, formerly VMworld, talking about how the workloads on IT has been completely transforming into cloud and hybrid, right? This is where the action is. Where are you? Is your customers taking advantage of that new shift? You got AIOps, you got ITOps changing a lot, you got a lot more automation, edges right around the corner. This is like a complete transformation from where we were just five years ago. What's your thoughts on the relationship? >> So at first, I would like to emphasize that our collaboration is not just that we have dedicated teams to help our customers get the most and the best benefits out of VMware Cloud and AWS, we are also enabling us mutually. So AWS learns from us about the VMware technology, where VMware people learn about the AWS technology. We are also enabling our channel partners and we are working together on customer projects. So we have regular assembles globally and also virtually on Slack and the usual suspect tools working together and listening to customers. That's very important. Asking our customers where are their needs? And we are driving the solution into the direction that our customers get the best benefits out of VMware Cloud on AWS. And over the time, we really have involved the solution. As Samir mentioned, we just added additional storage solutions to VMware Cloud on AWS. We now have three different instance types that cover a broad range of workloads. So for example, we just edited the I4i host, which is ideally for workloads that require a lot of CPU power, such as, you mentioned it, AI workloads. >> Yeah, so I want to get us just specifically on the customer journey and their transformation, you know, we've been reporting on Silicon angle in theCUBE in the past couple weeks in a big way that the ops teams are now the new devs, right? I mean that sounds a little bit weird, but IT operations is now part of a lot more DataOps, security, writing code, composing. You know, with open source, a lot of great things are changing. Can you share specifically what customers are looking for when you say, as you guys come in and assess their needs, what are they doing, what are some of the things that they're doing with VMware on AWS specifically that's a little bit different? Can you share some of and highlights there? >> That's a great point, because originally, VMware and AWS came from very different directions when it comes to speaking people and customers. So for example, AWS, very developer focused, whereas VMware has a very great footprint in the ITOps area. And usually these are very different teams, groups, different cultures, but it's getting together. However, we always try to address the customer needs, right? There are customers that want to build up a new application from the scratch and build resiliency, availability, recoverability, scalability into the application. But there are still a lot of customers that say, "Well, we don't have all of the skills to redevelop everything to refactor an application to make it highly available. So we want to have all of that as a service. Recoverability as a service, scalability as a service. We want to have this from the infrastructure." That was one of the unique selling points for VMware on-premise and now we are bringing this into the cloud. >> Samir, talk about your perspective. I want to get your thoughts, and not to take a tangent, but we had covered the AWS re:MARS, actually it was Amazon re:MARS, machine learning automation, robotics and space was really kind of the confluence of industrial IoT, software, physical. And so when you look at like the IT operations piece becoming more software, you're seeing things about automation, but the skill gap is huge. So you're seeing low code, no code, automation, you know, "Hey Alexa, deploy a Kubernetes cluster." Yeah, I mean that's coming, right? So we're seeing this kind of operating automation meets higher level services, meets workloads. Can you unpack that and share your opinion on what you see there from an Amazon perspective and how it relates to this? >> Yeah. Yeah, totally, right? And you know, look at it from the point of view where we said this is a jointly engineered solution, but it's not migrating to one option or the other option, right? It's more or less together. So even with VMware Cloud on AWS, yes it is utilizing AWS infrastructure, but your environment is connected to that AWS VPC in your AWS account. So if you want to leverage any of the native AWS services, so any of the 200 plus AWS services, you have that option to do so. So that's going to give you that power to do certain things, such as, for example, like how you mentioned with IoT, even with utilizing Alexa, or if there's any other service that you want to utilize, that's the joining point between both of the offerings right off the top. Though with digital transformation, right, you have to think about where it's not just about the technology, right? There's also where you want to drive growth in the underlying technology even in your business. Leaders are looking to reinvent their business, they're looking to take different steps as far as pursuing a new strategy, maybe it's a process, maybe it's with the people, the culture, like how you said before, where people are coming in from a different background, right? They may not be used to the cloud, they may not be used to AWS services, but now you have that capability to mesh them together. >> Okay. >> Then also- >> Oh, go ahead, finish your thought. >> No, no, no, I was going to say what it also comes down to is you need to think about the operating model too, where it is a shift, right? Especially for that vStor admin that's used to their on-premises environment. Now with VMware Cloud on AWS, you have that ability to leverage a cloud, but the investment that you made and certain things as far as automation, even with monitoring, even with logging, you still have that methodology where you can utilize that in VMware Cloud on AWS too. >> Daniel, I want to get your thoughts on this because at Explore and after the event, as we prep for CubeCon and re:Invent coming up, the big AWS show, I had a couple conversations with a lot of the VMware customers and operators, and it's like hundreds of thousands of users and millions of people talking about and peaked on VMware, interested in VMware. The common thread was one person said, "I'm trying to figure out where I'm going to put my career in the next 10 to 15 years." And they've been very comfortable with VMware in the past, very loyal, and they're kind of talking about, I'm going to be the next cloud, but there's no like role yet. Architects, is it solution architect, SRE? So you're starting to see the psychology of the operators who now are going to try to make these career decisions. Like what am I going to work on? And then it's kind of fuzzy, but I want to get your thoughts, how would you talk to that persona about the future of VMware on, say, cloud for instance? What should they be thinking about? What's the opportunity? And what's going to happen? >> So digital transformation definitely is a huge change for many organizations and leaders are perfectly aware of what that means. And that also means to some extent, concerns with your existing employees. Concerns about do I have to relearn everything? Do I have to acquire new skills and trainings? Is everything worthless I learned over the last 15 years of my career? And the answer is to make digital transformation a success, we need not just to talk about technology, but also about process, people, and culture. And this is where VMware really can help because if you are applying VMware Cloud on AWS to your infrastructure, to your existing on-premise infrastructure, you do not need to change many things. You can use the same tools and skills, you can manage your virtual machines as you did in your on-premise environment, you can use the same managing and monitoring tools, if you have written, and many customers did this, if you have developed hundreds of scripts that automate tasks and if you know how to troubleshoot things, then you can use all of that in VMware Cloud on AWS. And that gives not just leaders, but also the architects at customers, the operators at customers, the confidence in such a complex project. >> The consistency, very key point, gives them the confidence to go. And then now that once they're confident, they can start committing themselves to new things. Samir, you're reacting to this because on your side, you've got higher level services, you've got more performance at the hardware level. I mean, a lot improvements. So, okay, nothing's changed, I can still run my job, now I got goodness on the other side. What's the upside? What's in it for the customer there? >> Yeah, so I think what it comes down to is they've already been so used to or entrenched with that VMware admin mentality, right? But now extending that to the cloud, that's where now you have that bridge between VMware Cloud on AWS to bridge that VMware knowledge with that AWS knowledge. So I will look at it from the point of view where now one has that capability and that ability to just learn about the cloud. But if they're comfortable with certain aspects, no one's saying you have to change anything. You can still leverage that, right? But now if you want to utilize any other AWS service in conjunction with that VM that resides maybe on-premises or even in VMware Cloud on AWS, you have that option to do so. So think about it where you have that ability to be someone who's curious and wants to learn. And then if you want to expand on the skills, you certainly have that capability to do so. >> Great stuff, I love that. Now that we're peeking behind the curtain here, I'd love to have you guys explain, 'cause people want to know what's goes on behind the scenes. How does innovation get happen? How does it happen with the relationships? Can you take us through a day in the life of kind of what goes on to make innovation happen with the joint partnership? Do you guys just have a Zoom meeting, do you guys fly out, you write code, go do you ship things? I mean, I'm making it up, but you get the idea. How does it work? What's going on behind the scenes? >> So we hope to get more frequently together in-person, but of course we had some difficulties over the last two to three years. So we are very used to Zoom conferences and Slack meetings. You always have to have the time difference in mind if you are working globally together. But what we try, for example, we have regular assembles now also in-person, geo-based, so for AMEA, for the Americas, for APJ. And we are bringing up interesting customer situations, architectural bits and pieces together. We are discussing it always to share and to contribute to our community. >> What's interesting, you know, as events are coming back, Samir, before you weigh in this, I'll comment as theCUBE's been going back out to events, we're hearing comments like, "What pandemic? We were more productive in the pandemic." I mean, developers know how to work remotely and they've been on all the tools there, but then they get in-person, they're happy to see people, but no one's really missed the beat. I mean, it seems to be very productive, you know, workflow, not a lot of disruption. More, if anything, productivity gains. >> Agreed, right? I think one of the key things to keep in mind is even if you look at AWS's, and even Amazon's leadership principles, right? Customer obsession, that's key. VMware is carrying that forward as well. Where we are working with our customers, like how Daniel said and meant earlier, right? We might have meetings at different time zones, maybe it's in-person, maybe it's virtual, but together we're working to listen to our customers. You know, we're taking and capturing that feedback to drive innovation in VMware Cloud on AWS as well. But one of the key things to keep in mind is yes, there has been the pandemic, we might have been disconnected to a certain extent, but together through technology, we've been able to still communicate, work with our customers, even with VMware in between, with AWS and whatnot, we had that flexibility to innovate and continue that innovation. So even if you look at it from the point of view, right? VMware Cloud on AWS Outposts, that was something that customers have been asking for. We've been able to leverage the feedback and then continue to drive innovation even around VMware Cloud on AWS Outposts. So even with the on-premises environment, if you're looking to handle maybe data sovereignty or compliance needs, maybe you have low latency requirements, that's where certain advancements come into play, right? So the key thing is always to maintain that communication track. >> In our last segment we did here on this Showcase, we listed the accomplishments and they were pretty significant. I mean geo, you got the global rollouts of the relationship. It's just really been interesting and people can reference that, we won't get into it here. But I will ask you guys to comment on, as you guys continue to evolve the relationship, what's in it for the customer? What can they expect next? Because again, I think right now, we're at an inflection point more than ever. What can people expect from the relationship and what's coming up with re:Invent? Can you share a little bit of kind of what's coming down the pike? >> So one of the most important things we have announced this year, and we will continue to evolve into that direction, is independent scale of storage. That absolutely was one of the most important items customer asked for over the last years. Whenever you are requiring additional storage to host your virtual machines, you usually in VMware Cloud on AWS, you have to add additional nodes. Now we have three different node types with different ratios of compute, storage, and memory. But if you only require additional storage, you always have to get also additional compute and memory and you have to pay for it. And now with two solutions which offer choice for the customers, like FS6 wanted a ONTAP and VMware Cloud Flex Storage, you now have two cost effective opportunities to add storage to your virtual machines. And that offers opportunities for other instance types maybe that don't have local storage. We are also very, very keen looking forward to announcements, exciting announcements, at the upcoming events. >> Samir, what's your reaction take on what's coming down on your side? >> Yeah, I think one of the key things to keep in mind is we're looking to help our customers be agile and even scaled with their needs, right? So with VMware Cloud on AWS, that's one of the key things that comes to mind, right? There are going to be announcements, innovations, and whatnot with upcoming events. But together, we're able to leverage that to advance VMware cloud on AWS. To Daniel's point, storage for example, even with host offerings. And then even with decoupling storage from compute and memory, right? Now you have the flexibility where you can do all of that. So to look at it from the standpoint where now with 21 regions where we have VMware Cloud on AWS available as well, where customers can utilize that as needed when needed, right? So it comes down to, you know, transformation will be there. Yes, there's going to be maybe where workloads have to be adapted where they're utilizing certain AWS services, but you have that flexibility and option to do so. And I think with the continuing events, that's going to give us the options to even advance our own services together. >> Well you guys are in the middle of it, you're in the trenches, you're making things happen, you've got a team of people working together. My final question is really more of a kind of a current situation, kind of future evolutionary thing that you haven't seen this before. I want to get both of your reaction to it. And we've been bringing this up in the open conversations on theCUBE is in the old days, let's go back this generation, you had ecosystems, you had VMware had an ecosystem, AWS had an ecosystem. You know, we have a product, you have a product, biz dev deals happen, people sign relationships, and they do business together and they sell each other's products or do some stuff. Now it's more about architecture, 'cause we're now in a distributed large scale environment where the role of ecosystems are intertwining and you guys are in the middle of two big ecosystems. You mentioned channel partners, you both have a lot of partners on both sides, they come together. So you have this now almost a three dimensional or multidimensional ecosystem interplay. What's your thoughts on this? Because it's about the architecture, integration is a value, not so much innovations only. You got to do innovation, but when you do innovation, you got to integrate it, you got to connect it. So how do you guys see this as an architectural thing, start to see more technical business deals? >> So we are removing dependencies from individual ecosystems and from individual vendors. So a customer no longer has to decide for one vendor and then it is a very expensive and high effort project to move away from that vendor, which ties customers even closer to specific vendors. We are removing these obstacles. So with VMware Cloud on AWS, moving to the cloud, firstly it's not a dead end. If you decide at one point in time because of latency requirements or maybe some compliance requirements, you need to move back into on-premise, you can do this. If you decide you want to stay with some of your services on-premise and just run a couple of dedicated services in the cloud, you can do this and you can man manage it through a single pane of glass. That's quite important. So cloud is no longer a dead end, it's no longer a binary decision, whether it's on-premise or the cloud, it is the cloud. And the second thing is you can choose the best of both worlds, right? If you are migrating virtual machines that have been running in your on-premise environment to VMware Cloud on AWS either way in a very, very fast cost effective and safe way, then you can enrich, later on enrich these virtual machines with services that are offered by AWS, more than 200 different services ranging from object-based storage, load balancing, and so on. So it's an endless, endless possibility. >> We call that super cloud in the way that we generically defining it where everyone's innovating, but yet there's some common services. But the differentiation comes from innovation where the lock in is the value, not some spec, right? Samir, this is kind of where cloud is right now. You guys are not commodity, amazon's completely differentiating, but there's some commodity things happen. You got storage, you got compute, but then you got now advances in all areas. But partners innovate with you on their terms. >> Absolutely. >> And everybody wins. >> Yeah, I 100% agree with you. I think one of the key things, you know, as Daniel mentioned before, is where it's a cross education where there might be someone who's more proficient on the cloud side with AWS, maybe more proficient with the VMware's technology. But then for partners, right? They bridge that gap as well where they come in and they might have a specific niche or expertise where their background, where they can help our customers go through that transformation. So then that comes down to, hey, maybe I don't know how to connect to the cloud, maybe I don't know what the networking constructs are, maybe I can leverage that partner. That's one aspect to go about it. Now maybe you migrated that workload to VMware Cloud on AWS. Maybe you want to leverage any of the native AWS services or even just off the top, 200 plus AWS services, right? But it comes down to that skillset, right? So again, solutions architecture at the back of the day, end of the day, what it comes down to is being able to utilize the best of both worlds. That's what we're giving our customers at the end of the day. >> I mean, I just think it's a refactoring and innovation opportunity at all levels. I think now more than ever, you can take advantage of each other's ecosystems and partners and technologies and change how things get done with keeping the consistency. I mean, Daniel, you nailed that, right? I mean you don't have to do anything. You still run it. Just spear the way you're working on it and now do new things. This is kind of a cultural shift. >> Yeah, absolutely. And if you look, not every customer, not every organization has the resources to refactor and re-platform everything. And we give them a very simple and easy way to move workloads to the cloud. Simply run them and at the same time, they can free up resources to develop new innovations and grow their business. >> Awesome. Samir, thank you for coming on. Daniel, thank you for coming to Germany. >> Thank you. Oktoberfest, I know it's evening over there, weekend's here. And thank you for spending the time. Samir, give you the final word. AWS re:Invent's coming up. We're preparing, we're going to have an exclusive with Adam, with Fryer, we'd do a curtain raise, and do a little preview. What's coming down on your side with the relationship and what can we expect to hear about what you got going on at re:Invent this year? The big show? >> Yeah, so I think Daniel hit upon some of the key points, but what I will say is we do have, for example, specific sessions, both that VMware's driving and then also that AWS is driving. We do have even where we have what are called chalk talks. So I would say, and then even with workshops, right? So even with the customers, the attendees who are there, whatnot, if they're looking to sit and listen to a session, yes that's there, but if they want to be hands-on, that is also there too. So personally for me as an IT background, been in sysadmin world and whatnot, being hands-on, that's one of the key things that I personally am looking forward. But I think that's one of the key ways just to learn and get familiar with the technology. >> Yeah, and re:Invent's an amazing show for the in-person. You guys nail it every year. We'll have three sets this year at theCUBE and it's becoming popular. We have more and more content. You guys got live streams going on, a lot of content, a lot of media. So thanks for sharing that. Samir, Daniel, thank you for coming on on this part of the Showcase episode of really the customer successes with VMware Cloud on AWS, really accelerating business transformation with AWS and VMware. I'm John Furrier with theCUBE, thanks for watching. (upbeat music)
SUMMARY :
This is the customer successes Great to have you guys both on. things to keep in mind, right? One of the things to keep in mind Daniel, I want to get to you in a second And over the time, we really that the ops teams are in the ITOps area. And so when you look at So that's going to give you even with logging, you in the next 10 to 15 years." And the answer is to make What's in it for the customer there? and that ability to just I'd love to have you guys explain, and to contribute to our community. but no one's really missed the beat. So the key thing is always to maintain But I will ask you guys to comment on, and memory and you have to pay for it. So it comes down to, you know, and you guys are in the is you can choose the best with you on their terms. on the cloud side with AWS, I mean you don't have to do anything. has the resources to refactor Samir, thank you for coming on. And thank you for spending the time. that's one of the key things of really the customer successes
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Accelerating Business Transformation with VMware Cloud on AWS 10 31
>>Hi everyone. Welcome to the Cube special presentation here in Palo Alto, California. I'm John Foer, host of the Cube. We've got two great guests, one for calling in from Germany, our videoing in from Germany, one from Maryland. We've got VMware and aws. This is the customer successes with VMware cloud on AWS showcase, accelerating business transformation here in the showcase with Samir Candu Worldwide. VMware strategic alliance solution, architect leader with AWS Samir. Great to have you and Daniel Re Myer, principal architect global AWS synergy at VMware. Guys, you guys are, are working together. You're the key players in the re relationship as it rolls out and continues to grow. So welcome to the cube. >>Thank you. Greatly appreciate it. >>Great to have you guys both on, As you know, we've been covering this since 2016 when Pat Geling, then CEO and then then CEO AWS at Andy Chasy did this. It kind of got people by surprise, but it really kind of cleaned out the positioning in the enterprise for the success. OFM workloads in the cloud. VMware's had great success with it since, and you guys have the great partnerships. So this has been like a really strategic, successful partnership. Where are we right now? You know, years later we got this whole inflection point coming. You're starting to see, you know, this idea of higher level services, more performance are coming in at the infrastructure side. More automation, more serverless, I mean, and a, I mean it's just getting better and better every year in the cloud. Kinda a whole nother level. Where are we, Samir? Let's start with you on, on the relationship. >>Yeah, totally. So I mean, there's several things to keep in mind, right? So in 2016, right, that's when the partnership between AWS and VMware was announced, and then less than a year later, that's when we officially launched VMware cloud on aws. Years later, we've been driving innovation, working with our customers, jointly engineering this between AWS and VMware day in, day out. As far as advancing VMware cloud on aws. You know, even if you look at the innovation that takes place with a solution, things have modernized, things have changed, there's been advancements, you know, whether it's security focus, whether it's platform focus, whether it's networking focus, there's been modifications along the way, even storage, right? More recently, one of the things to keep in mind is we're looking to deliver value to our customers together. These are our joint customers. So there's hundreds of VMware and AWS engineers working together on this solution. >>And then factor in even our sales teams, right? We have VMware and AWS sales teams interacting with each other on a constant daily basis. We're working together with our customers at the end of the day too. Then we're looking to even offer and develop jointly engineered solutions specific to VMware cloud on aws, and even with VMware's, other platforms as well. Then the other thing comes down to is where we have dedicated teams around this at both AWS and VMware. So even from solutions architects, even to our sales specialists, even to our account teams, even to specific engineering teams within the organizations, they all come together to drive this innovation forward with VMware cloud on AWS and the jointly engineered solution partnership as well. And then I think one of the key things to keep in mind comes down to we have nearly 600 channel partners that have achieved VMware cloud on AWS service competency. So think about it from the standpoint there's 300 certified or validated technology solutions, they're now available to our customers. So that's even innovation right off the top as well. >>Great stuff. Daniel, I wanna get to you in a second. Upon this principal architect position you have in your title, you're the global a synergy person. Synergy means bringing things together, making it work. Take us through the architecture, because we heard a lot of folks at VMware explore this year, formerly world, talking about how the, the workloads on it has been completely transforming into cloud and hybrid, right? This is where the action is. Where are you? Is your customers taking advantage of that new shift? You got AI ops, you got it. Ops changing a lot, you got a lot more automation edges right around the corner. This is like a complete transformation from where we were just five years ago. What's your thoughts on the >>Relationship? So at at, at first, I would like to emphasize that our collaboration is not just that we have dedicated teams to help our customers get the most and the best benefits out of VMware cloud on aws. We are also enabling US mutually. So AWS learns from us about the VMware technology, where VMware people learn about the AWS technology. We are also enabling our channel partners and we are working together on customer projects. So we have regular assembled globally and also virtually on Slack and the usual suspect tools working together and listening to customers, that's, that's very important. Asking our customers where are their needs? And we are driving the solution into the direction that our customers get the, the best benefits out of VMware cloud on aws. And over the time we, we really have involved the solution. As Samia mentioned, we just added additional storage solutions to VMware cloud on aws. We now have three different instance types that cover a broad range of, of workload. So for example, we just added the I four I host, which is ideally for workloads that require a lot of CPU power, such as you mentioned it, AI workloads. >>Yeah. So I wanna guess just specifically on the customer journey and their transformation. You know, we've been reporting on Silicon angle in the queue in the past couple weeks in a big way that the OPS teams are now the new devs, right? I mean that sounds OP a little bit weird, but operation IT operations is now part of the, a lot more data ops, security writing code composing, you know, with open source, a lot of great things are changing. Can you share specifically what customers are looking for when you say, as you guys come in and assess their needs, what are they doing? What are some of the things that they're doing with VMware on AWS specifically that's a little bit different? Can you share some of and highlights there? >>That, that's a great point because originally VMware and AWS came from very different directions when it comes to speaking people at customers. So for example, aws very developer focused, whereas VMware has a very great footprint in the IT ops area. And usually these are very different, very different teams, groups, different cultures, but it's, it's getting together. However, we always try to address the customers, right? There are customers that want to build up a new application from the scratch and build resiliency, availability, recoverability, scalability into the application. But there are still a lot of customers that say, well we don't have all of the skills to redevelop everything to refactor an application to make it highly available. So we want to have all of that as a service, recoverability as a service, scalability as a service. We want to have this from the infrastructure. That was one of the unique selling points for VMware on premise and now we are bringing this into the cloud. >>Samir, talk about your perspective. I wanna get your thoughts, and not to take a tangent, but we had covered the AWS remar of, actually it was Amazon res machine learning automation, robotics and space. It was really kinda the confluence of industrial IOT software physical. And so when you look at like the IT operations piece becoming more software, you're seeing things about automation, but the skill gap is huge. So you're seeing low code, no code automation, you know, Hey Alexa, deploy a Kubernetes cluster. Yeah, I mean, I mean that's coming, right? So we're seeing this kind of operating automation meets higher level services meets workloads. Can you unpack that and share your opinion on, on what you see there from an Amazon perspective and how it relates to this? >>Yeah, totally. Right. And you know, look at it from the point of view where we said this is a jointly engineered solution, but it's not migrating to one option or the other option, right? It's more or less together. So even with VMware cloud on aws, yes it is utilizing AWS infrastructure, but your environment is connected to that AWS VPC in your AWS account. So if you wanna leverage any of the native AWS services, so any of the 200 plus AWS services, you have that option to do so. So that's gonna give you that power to do certain things, such as, for example, like how you mentioned with iot, even with utilizing Alexa or if there's any other service that you wanna utilize, that's the joining point between both of the offerings. Right off the top though, with digital transformation, right? You, you have to think about where it's not just about the technology, right? There's also where you want to drive growth in the underlying technology. Even in your business leaders are looking to reinvent their business. They're looking to take different steps as far as pursuing a new strategy. Maybe it's a process, maybe it's with the people, the culture, like how you said before, where people are coming in from a different background, right? They may not be used to the cloud, they may not be used to AWS services, but now you have that capability to mesh them together. Okay. Then also, Oh, >>Go ahead, finish >>Your thought. No, no, I was gonna say, what it also comes down to is you need to think about the operating model too, where it is a shift, right? Especially for that VS four admin that's used to their on-premises at environment. Now with VMware cloud on aws, you have that ability to leverage a cloud, but the investment that you made and certain things as far as automation, even with monitoring, even with logging, yeah. You still have that methodology where you can utilize that in VMware cloud on AWS two. >>Danielle, I wanna get your thoughts on this because at at explore and, and, and after the event, now as we prep for Cuban and reinvent coming up the big AWS show, I had a couple conversations with a lot of the VMware customers and operators and it's like hundreds of thousands of, of, of, of users and millions of people talking about and and peaked on VM we're interested in v VMware. The common thread was one's one, one person said, I'm trying to figure out where I'm gonna put my career in the next 10 to 15 years. And they've been very comfortable with VMware in the past, very loyal, and they're kind of talking about, I'm gonna be the next cloud, but there's no like role yet architects, is it Solution architect sre. So you're starting to see the psychology of the operators who now are gonna try to make these career decisions, like how, what am I gonna work on? And it's, and that was kind of fuzzy, but I wanna get your thoughts. How would you talk to that persona about the future of VMware on, say, cloud for instance? What should they be thinking about? What's the opportunity and what's gonna happen? >>So digital transformation definitely is a huge change for many organizations and leaders are perfectly aware of what that means. And that also means in, in to to some extent, concerns with your existing employees. Concerns about do I have to relearn everything? Do I have to acquire new skills? And, and trainings is everything worthless I learned over the last 15 years of my career? And the, the answer is to make digital transformation a success. We need not just to talk about technology, but also about process people and culture. And this is where VMware really can help because if you are applying VMware cloud on a, on AWS to your infrastructure, to your existing on-premise infrastructure, you do not need to change many things. You can use the same tools and skills, you can manage your virtual machines as you did in your on-premise environment. You can use the same managing and monitoring tools. If you have written, and many customers did this, if you have developed hundreds of, of scripts that automate tasks and if you know how to troubleshoot things, then you can use all of that in VMware cloud on aws. And that gives not just leaders, but but also the architects at customers, the operators at customers, the confidence in, in such a complex project, >>The consistency, very key point, gives them the confidence to go and, and then now that once they're confident they can start committing themselves to new things. Samir, you're reacting to this because you know, on your side you've got higher level services, you got more performance at the hardware level. I mean, lot improvement. So, okay, nothing's changed. I can still run my job now I got goodness on the other side. What's the upside? What's in it for the, for the, for the customer there? >>Yeah, so I think what it comes down to is they've already been so used to or entrenched with that VMware admin mentality, right? But now extending that to the cloud, that's where now you have that bridge between VMware cloud on AWS to bridge that VMware knowledge with that AWS knowledge. So I will look at it from the point of view where now one has that capability and that ability to just learn about the cloud, but if they're comfortable with certain aspects, no one's saying you have to change anything. You can still leverage that, right? But now if you wanna utilize any other AWS service in conjunction with that VM that resides maybe on premises or even in VMware cloud on aws, you have that option to do so. So think about it where you have that ability to be someone who's curious and wants to learn. And then if you wanna expand on the skills, you certainly have that capability to do so. >>Great stuff. I love, love that. Now that we're peeking behind the curtain here, I'd love to have you guys explain, cuz people wanna know what's goes on in behind the scenes. How does innovation get happen? How does it happen with the relationship? Can you take us through a day in the life of kind of what goes on to make innovation happen with the joint partnership? You guys just have a zoom meeting, Do you guys fly out, you write go do you ship thing? I mean I'm making it up, but you get the idea, what's the, what's, how does it work? What's going on behind the scenes? >>So we hope to get more frequently together in person, but of course we had some difficulties over the last two to three years. So we are very used to zoom conferences and and Slack meetings. You always have to have the time difference in mind if we are working globally together. But what we try, for example, we have reg regular assembled now also in person geo based. So for emia, for the Americas, for aj. And we are bringing up interesting customer situations, architectural bits and pieces together. We are discussing it always to share and to contribute to our community. >>What's interesting, you know, as, as events are coming back to here, before you get, you weigh in, I'll comment, as the cube's been going back out to events, we are hearing comments like what, what pandemic we were more productive in the pandemic. I mean, developers know how to work remotely and they've been on all the tools there, but then they get in person, they're happy to see people, but there's no one's, no one's really missed the beat. I mean it seems to be very productive, you know, workflow, not a lot of disruption. More if anything, productivity gains. >>Agreed, right? I think one of the key things to keep in mind is, you know, even if you look at AWS's and even Amazon's leadership principles, right? Customer obsession, that's key. VMware is carrying that forward as well. Where we are working with our customers, like how Daniel said met earlier, right? We might have meetings at different time zones, maybe it's in person, maybe it's virtual, but together we're working to listen to our customers. You know, we're taking and capturing that feedback to drive innovation and VMware cloud on AWS as well. But one of the key things to keep in mind is yes, there have been, there has been the pandemic, we might have been disconnected to a certain extent, but together through technology we've been able to still communicate work with our customers. Even with VMware in between, with AWS and whatnot. We had that flexibility to innovate and continue that innovation. So even if you look at it from the point of view, right? VMware cloud on AWS outposts, that was something that customers have been asking for. We've been been able to leverage the feedback and then continue to drive innovation even around VMware cloud on AWS outposts. So even with the on premises environment, if you're looking to handle maybe data sovereignty or compliance needs, maybe you have low latency requirements, that's where certain advancements come into play, right? So the key thing is always to maintain that communication track. >>And our last segment we did here on the, on this showcase, we listed the accomplishments and they were pretty significant. I mean go, you got the global rollouts of the relationship. It's just really been interesting and, and people can reference that. We won't get into it here, but I will ask you guys to comment on, as you guys continue to evolve the relationship, what's in it for the customer? What can they expect next? Cuz again, I think right now we're in at a, an inflection point more than ever. What can people expect from the relationship and what's coming up with reinvent? Can you share a little bit of kind of what's coming down the pike? >>So one of the most important things we have announced this year, and we will continue to evolve into that direction, is independent scale of storage. That absolutely was one of the most important items customer asked us for over the last years. Whenever, whenever you are requiring additional storage to host your virtual machines, you usually in VMware cloud on aws, you have to add additional notes. Now we have three different note types with different ratios of compute, storage and memory. But if you only require additional storage, you always have to get also additional compute and memory and you have to pay. And now with two solutions which offer choice for the customers, like FS six one, NetApp onap, and VMware cloud Flex Storage, you now have two cost effective opportunities to add storage to your virtual machines. And that offers opportunities for other instance types maybe that don't have local storage. We are also very, very keen looking forward to announcements, exciting announcements at the upcoming events. >>Samir, what's your, what's your reaction take on the, on what's coming down on your side? >>Yeah, I think one of the key things to keep in mind is, you know, we're looking to help our customers be agile and even scale with their needs, right? So with VMware cloud on aws, that's one of the key things that comes to mind, right? There are gonna be announcements, innovations and whatnot with outcoming events. But together we're able to leverage that to advance VMware cloud on AWS to Daniel's point storage, for example, even with host offerings. And then even with decoupling storage from compute and memory, right now you have the flexibility where you can do all of that. So to look at it from the standpoint where now with 21 regions where we have VMware cloud on AWS available as well, where customers can utilize that as needed when needed, right? So it comes down to, you know, transformation will be there. Yes, there's gonna be maybe where workloads have to be adapted where they're utilizing certain AWS services, but you have that flexibility and option to do so. And I think with the continuing events that's gonna give us the options to even advance our own services together. >>Well you guys are in the middle of it, you're in the trenches, you're making things happen, you've got a team of people working together. My final question is really more of a kind of a current situation, kind of future evolutionary thing that you haven't seen this before. I wanna get both of your reaction to it. And we've been bringing this up in, in the open conversations on the cube is in the old days it was going back this generation, you had ecosystems, you had VMware had an ecosystem they did best, had an ecosystem. You know, we have a product, you have a product, biz dev deals happen, people sign relationships and they do business together and they, they sell to each other's products or do some stuff. Now it's more about architecture cuz we're now in a distributed large scale environment where the role of ecosystems are intertwining. >>And this, you guys are in the middle of two big ecosystems. You mentioned channel partners, you both have a lot of partners on both sides. They come together. So you have this now almost a three dimensional or multidimensional ecosystem, you know, interplay. What's your thoughts on this? And, and, and because it's about the architecture, integration is a value, not so much. Innovation is only, you gotta do innovation, but when you do innovation, you gotta integrate it, you gotta connect it. So what is, how do you guys see this as a, as an architectural thing, start to see more technical business deals? >>So we are, we are removing dependencies from individual ecosystems and from individual vendors. So a customer no longer has to decide for one vendor and then it is a very expensive and high effort project to move away from that vendor, which ties customers even, even closer to specific vendors. We are removing these obstacles. So with VMware cloud on aws moving to the cloud, firstly it's, it's not a dead end. If you decide at one point in time because of latency requirements or maybe it's some compliance requirements, you need to move back into on-premise. You can do this if you decide you want to stay with some of your services on premise and just run a couple of dedicated services in the cloud, you can do this and you can mana manage it through a single pane of glass. That's quite important. So cloud is no longer a dead and it's no longer a binary decision, whether it's on premise or the cloud. It it is the cloud. And the second thing is you can choose the best of both works, right? If you are migrating virtual machines that have been running in your on-premise environment to VMware cloud on aws, by the way, in a very, very fast cost effective and safe way, then you can enrich later on enrich these virtual machines with services that are offered by aws. More than 200 different services ranging from object based storage, load balancing and so on. So it's an endless, endless possibility. >>We, we call that super cloud in, in a, in a way that we be generically defining it where everyone's innovating, but yet there's some common services. But the differentiation comes from innovation where the lock in is the value, not some spec, right? Samir, this is gonna where cloud is right now, you guys are, are not commodity. Amazon's completely differentiating, but there's some commodity things. Having got storage, you got compute, but then you got now advances in all areas. But partners innovate with you on their terms. Absolutely. And everybody wins. >>Yeah. And a hundred percent agree with you. I think one of the key things, you know, as Daniel mentioned before, is where it it, it's a cross education where there might be someone who's more proficient on the cloud side with aws, maybe more proficient with the viewers technology, but then for partners, right? They bridge that gap as well where they come in and they might have a specific niche or expertise where their background, where they can help our customers go through that transformation. So then that comes down to, hey, maybe I don't know how to connect to the cloud. Maybe I don't know what the networking constructs are. Maybe I can leverage that partner. That's one aspect to go about it. Now maybe you migrated that workload to VMware cloud on aws. Maybe you wanna leverage any of the native AWS services or even just off the top 200 plus AWS services, right? But it comes down to that skill, right? So again, solutions architecture at the back of, back of the day, end of the day, what it comes down to is being able to utilize the best of both worlds. That's what we're giving our customers at the end of the >>Day. I mean, I just think it's, it's a, it's a refactoring and innovation opportunity at all levels. I think now more than ever, you can take advantage of each other's ecosystems and partners and technologies and change how things get done with keeping the consistency. I mean, Daniel, you nailed that, right? I mean, you don't have to do anything. You still run the fear, the way you working on it and now do new things. This is kind of a cultural shift. >>Yeah, absolutely. And if, if you look, not every, not every customer, not every organization has the resources to refactor and re-platform everything. And we gave, we give them a very simple and easy way to move workloads to the cloud. Simply run them and at the same time they can free up resources to develop new innovations and, and grow their business. >>Awesome. Samir, thank you for coming on. Danielle, thank you for coming to Germany, Octoberfest, I know it's evening over there, your weekend's here. And thank you for spending the time. Samir final give you the final word, AWS reinvents coming up. Preparing. We're gonna have an exclusive with Adam, but Fry, we do a curtain raise, a dual preview. What's coming down on your side with the relationship and what can we expect to hear about what you got going on at reinvent this year? The big show? >>Yeah, so I think, you know, Daniel hit upon some of the key points, but what I will say is we do have, for example, specific sessions, both that VMware's driving and then also that AWS is driving. We do have even where we have what I call a chalk talks. So I would say, and then even with workshops, right? So even with the customers, the attendees who are there, whatnot, if they're looking for to sit and listen to a session, yes that's there. But if they wanna be hands on, that is also there too. So personally for me as an IT background, you know, been in CIS admin world and whatnot, being hands on, that's one of the key things that I personally am looking forward. But I think that's one of the key ways just to learn and get familiar with the technology. Yeah, >>Reinvents an amazing show for the in person. You guys nail it every year. We'll have three sets this year at the cube. It's becoming popular. We more and more content. You guys got live streams going on, a lot of content, a lot of media, so thanks, thanks for sharing that. Samir Daniel, thank you for coming on on this part of the showcase episode of really the customer successes with VMware Cloud Ons, really accelerating business transformation withs and VMware. I'm John Fur with the cube, thanks for watching. Hello everyone. Welcome to this cube showcase, accelerating business transformation with VMware cloud on it's a solution innovation conversation with two great guests, Fred and VP of commercial services at aws and NA Ryan Bard, who's the VP and general manager of cloud solutions at VMware. Gentlemen, thanks for joining me on this showcase. >>Great to be here. >>Hey, thanks for having us on. It's a great topic. You know, we, we've been covering this VMware cloud on abus since, since the launch going back and it's been amazing to watch the evolution from people saying, Oh, it's the worst thing I've ever seen. It's what's this mean? And depress work were, we're kind of not really on board with kind of the vision, but as it played out as you guys had announced together, it did work out great for VMware. It did work out great for a D and it continues two years later and I want just get an update from you guys on where you guys see this has been going. I'll see multiple years. Where is the evolution of the solution as we are right now coming off VMware explorer just recently and going in to reinvent, which is only a couple weeks away, feels like tomorrow. But you know, as we prepare a lot going on, where are we with the evolution of the solution? >>I mean, first thing I wanna say is, you know, PBO 2016 was a someon moment and the history of it, right? When Pat Gelsinger and Andy Jessey came together to announce this and I think John, you were there at the time I was there, it was a great, great moment. We launched the solution in 2017, the year after that at VM Word back when we called it Word, I think we have gone from strength to strength. One of the things that has really mattered to us is we have learned froms also in the processes, this notion of working backwards. So we really, really focused on customer feedback as we build a service offering now five years old, pretty remarkable journey. You know, in the first years we tried to get across all the regions, you know, that was a big focus because there was so much demand for it. >>In the second year we started going really on enterprise grade features. We invented this pretty awesome feature called Stretch clusters, where you could stretch a vSphere cluster using VSA and NSX across two AZs in the same region. Pretty phenomenal four nine s availability that applications start started to get with that particular feature. And we kept moving forward all kinds of integration with AWS direct connect transit gateways with our own advanced networking capabilities. You know, along the way, disaster recovery, we punched out two, two new services just focused on that. And then more recently we launched our outposts partnership. We were up on stage at Reinvent, again with Pat Andy announcing AWS outposts and the VMware flavor of that VMware cloud and AWS outposts. I think it's been significant growth in our federal sector as well with our federal and high certification more recently. So all in all, we are super excited. We're five years old. The customer momentum is really, really strong and we are scaling the service massively across all geos and industries. >>That's great, great update. And I think one of the things that you mentioned was how the advantages you guys got from that relationship. And, and this has kind of been the theme for AWS since I can remember from day one. Fred, you guys do the heavy lifting as as, as you always say for the customers here, VMware comes on board, takes advantage of the AWS and kind of just doesn't miss a beat, continues to move their workloads that everyone's using, you know, vSphere and these are, these are big workloads on aws. What's the AWS perspective on this? How do you see it? >>Yeah, it's pretty fascinating to watch how fast customers can actually transform and move when you take the, the skill set that they're familiar with and the advanced capabilities that they've been using on Preem and then overlay it on top of the AWS infrastructure that's, that's evolving quickly and, and building out new hardware and new instances we'll talk about. But that combined experience between both of us on a jointly engineered solution to bring the best security and the best features that really matter for those workloads drive a lot of efficiency and speed for the, for the customer. So it's been well received and the partnership is stronger than ever from an engineering standpoint, from a business standpoint. And obviously it's been very interesting to look at just how we stay day one in terms of looking at new features and work and, and responding to what customers want. So pretty, pretty excited about just seeing the transformation and the speed that which customers can move to bmc. Yeah, >>That's what great value publish. We've been talking about that in context too. Anyone building on top of the cloud, they can have their own supercloud as we call it. If you take advantage of all the CapEx and and investment Amazon's made and AWS has made and, and and continues to make in performance IAS and pass all great stuff. I have to ask you guys both as you guys see this going to the next level, what are some of the differentiations you see around the service compared to other options on the market? What makes it different? What's the combination? You mentioned jointly engineered, what are some of the key differentiators of the service compared to others? >>Yeah, I think one of the key things Fred talked about is this jointly engineered notion right from day one. We were the earlier doctors of AWS Nitro platform, right? The reinvention of E two back five years ago. And so we have been, you know, having a very, very strong engineering partnership at that level. I think from a VMware customer standpoint, you get the full software defined data center or compute storage networking on EC two, bare metal across all regions. You can scale that elastically up and down. It's pretty phenomenal just having that consistency globally, right on aws EC two global regions. Now the other thing that's a real differentiator for us that customers tell us about is this whole notion of a managed service, right? And this was somewhat new to VMware, but we took away the pain of this undifferentiated heavy lifting where customers had to provision rack, stack hardware, configure the software on top, and then upgrade the software and the security batches on top. >>So we took, took away all of that pain as customers transitioned to VMware cloud and aws. In fact, my favorite story from last year when we were all going through the lock for j debacle industry was just going through that, right? Favorite proof point from customers was before they put even race this issue to us, we sent them a notification saying we already patched all of your systems, no action from you. The customers were super thrilled. I mean these are large banks, many other customers around the world, super thrilled they had to take no action, but a pretty incredible industry challenge that we were all facing. >>Nora, that's a great, so that's a great point. You know, the whole managed service piece brings up the security, you kind of teasing at it, but you know, there's always vulnerabilities that emerge when you are doing complex logic. And as you grow your solutions, there's more bits. You know, Fred, we were commenting before we came on camera, there's more bits than ever before and, and at at the physics layer too, as well as the software. So you never know when there's gonna be a zero day vulnerability out there. Just, it happens. We saw one with fornet this week, this came outta the woodwork. But moving fast on those patches, it's huge. This brings up the whole support angle. I wanted to ask you about how you guys are doing that as well, because to me we see the value when we, when we talk to customers on the cube about this, you know, it was a real, real easy understanding of how, what the cloud means to them with VMware now with the aws. But the question that comes up that we wanna get more clarity on is how do you guys handle support together? >>Well, what's interesting about this is that it's, it's done mutually. We have dedicated support teams on both sides that work together pretty seamlessly to make sure that whether there's a issue at any layer, including all the way up into the app layer, as you think about some of the other workloads like sap, we'll go end to end and make sure that we support the customer regardless of where the particular issue might be for them. And on top of that, we look at where, where we're improving reliability in, in as a first order of, of principle between both companies. So from an availability and reliability standpoint, it's, it's top of mind and no matter where the particular item might land, we're gonna go help the customer resolve. That works really well >>On the VMware side. What's been the feedback there? What's the, what are some of the updates? >>Yeah, I think, look, I mean, VMware owns and operates the service, but we have a phenomenal backend relationship with aws. Customers call VMware for the service for any issues and, and then we have a awesome relationship with AWS on the backend for support issues or any hardware issues. The BASKE management that we jointly do, right? All of the hard problems that customers don't have to worry about. I think on the front end, we also have a really good group of solution architects across the companies that help to really explain the solution. Do complex things like cloud migration, which is much, much easier with VMware cloud aws, you know, we are presenting that easy button to the public cloud in many ways. And so we have a whole technical audience across the two companies that are working with customers every single day. >>You know, you had mentioned, I've got a list here, some of the innovations the, you mentioned the stretch clustering, you know, getting the GOs working, Advanced network, disaster recovery, you know, fed, Fed ramp, public sector certifications, outposts, all good. You guys are checking the boxes every year. You got a good, good accomplishments list there on the VMware AWS side here in this relationship. The question that I'm interested in is what's next? What recent innovations are you doing? Are you making investments in what's on the lists this year? What items will be next year? How do you see the, the new things, the list of accomplishments, people wanna know what's next. They don't wanna see stagnant growth here, they wanna see more action, you know, as as cloud kind of continues to scale and modern applications cloud native, you're seeing more and more containers, more and more, you know, more CF C I C D pipe pipelining with with modern apps, put more pressure on the system. What's new, what's the new innovations? >>Absolutely. And I think as a five yearold service offering innovation is top of mind for us every single day. So just to call out a few recent innovations that we announced in San Francisco at VMware Explorer. First of all, our new platform i four I dot metal, it's isolate based, it's pretty awesome. It's the latest and greatest, all the speeds and feeds that we would expect from VMware and aws. At this point in our relationship. We announced two different storage options. This notion of working from customer feedback, allowing customers even more price reductions, really take off that storage and park it externally, right? And you know, separate that from compute. So two different storage offerings there. One is with AWS Fsx, with NetApp on tap, which brings in our NetApp partnership as well into the equation and really get that NetApp based, really excited about this offering as well. >>And the second storage offering for VMware cloud Flex Storage, VMware's own managed storage offering. Beyond that, we have done a lot of other innovations as well. I really wanted to talk about VMware cloud Flex Compute, where previously customers could only scale by hosts and a host is 36 to 48 cores, give or take. But with VMware cloud Flex Compute, we are now allowing this notion of a resource defined compute model where customers can just get exactly the V C P memory and storage that maps to the applications, however small they might be. So this notion of granularity is really a big innovation that that we are launching in the market this year. And then last but not least, talk about ransomware. Of course it's a hot topic in industry. We are seeing many, many customers ask for this. We are happy to announce a new ransomware recovery with our VMware cloud DR solution. >>A lot of innovation there and the way we are able to do machine learning and make sure the workloads that are covered from snapshots and backups are actually safe to use. So there's a lot of differentiation on that front as well. A lot of networking innovations with Project Knot star for ability to have layer flow through layer seven, you know, new SaaS services in that area as well. Keep in mind that the service already supports managed Kubernetes for containers. It's built in to the same clusters that have virtual machines. And so this notion of a single service with a great TCO for VMs and containers and sort of at the heart of our office, >>The networking side certainly is a hot area to keep innovating on. Every year it's the same, same conversation, get better, faster networking, more, more options there. The flex computes. Interesting. If you don't mind me getting a quick clarification, could you explain the Drew screen resource defined versus hardware defined? Because this is kind of what we had saw at Explore coming out, that notion of resource defined versus hardware defined. What's the, what does that mean? >>Yeah, I mean I think we have been super successful in this hardware defined notion. We we're scaling by the hardware unit that we present as software defined data centers, right? And so that's been super successful. But we, you know, customers wanted more, especially customers in different parts of the world wanted to start even smaller and grow even more incrementally, right? Lower their costs even more. And so this is the part where resource defined starts to be very, very interesting as a way to think about, you know, here's my bag of resources exactly based on what the customers request for fiber machines, five containers, its size exactly for that. And then as utilization grows, we elastically behind the scenes, we're able to grow it through policies. So that's a whole different dimension. It's a whole different service offering that adds value and customers are comfortable. They can go from one to the other, they can go back to that post based model if they so choose to. And there's a jump off point across these two different economic models. >>It's kind of cloud of flexibility right there. I like the name Fred. Let's get into some of the examples of customers, if you don't mind. Let's get into some of the ex, we have some time. I wanna unpack a little bit of what's going on with the customer deployments. One of the things we've heard again on the cube is from customers is they like the clarity of the relationship, they love the cloud positioning of it. And then what happens is they lift and shift the workloads and it's like, feels great. It's just like we're running VMware on AWS and then they would start consuming higher level services, kind of that adoption next level happens and because it it's in the cloud, so, So can you guys take us through some recent examples of customer wins or deployments where they're using VMware cloud on AWS on getting started, and then how do they progress once they're there? How does it evolve? Can you just walk us through a couple of use cases? >>Sure. There's a, well there's a couple. One, it's pretty interesting that, you know, like you said, as there's more and more bits you need better and better hardware and networking. And we're super excited about the I four and the capabilities there in terms of doubling and or tripling what we're doing around a lower variability on latency and just improving all the speeds. But what customers are doing with it, like the college in New Jersey, they're accelerating their deployment on a, on onboarding over like 7,400 students over a six to eight month period. And they've really realized a ton of savings. But what's interesting is where and how they can actually grow onto additional native services too. So connectivity to any other services is available as they start to move and migrate into this. The, the options there obviously are tied to all the innovation that we have across any services, whether it's containerized and with what they're doing with Tanu or with any other container and or services within aws. >>So there's, there's some pretty interesting scenarios where that data and or the processing, which is moved quickly with full compliance, whether it's in like healthcare or regulatory business is, is allowed to then consume and use things, for example, with tech extract or any other really cool service that has, you know, monthly and quarterly innovations. So there's things that you just can't, could not do before that are coming out and saving customers money and building innovative applications on top of their, their current app base in, in a rapid fashion. So pretty excited about it. There's a lot of examples. I think I probably don't have time to go into too, too many here. Yeah. But that's actually the best part is listening to customers and seeing how many net new services and new applications are they actually building on top of this platform. >>Nora, what's your perspective from the VMware sy? So, you know, you guys have now a lot of headroom to offer customers with Amazon's, you know, higher level services and or whatever's homegrown where's being rolled out? Cuz you now have a lot of hybrid too, so, so what's your, what's your take on what, what's happening in with customers? >>I mean, it's been phenomenal, the, the customer adoption of this and you know, banks and many other highly sensitive verticals are running production grade applications, tier one applications on the service over the last five years. And so, you know, I have a couple of really good examples. S and p Global is one of my favorite examples. Large bank, they merge with IHS market, big sort of conglomeration. Now both customers were using VMware cloud and AWS in different ways. And with the, with the use case, one of their use cases was how do I just respond to these global opportunities without having to invest in physical data centers? And then how do I migrate and consolidate all my data centers across the global, which there were many. And so one specific example for this company was how they migrated thousand 1000 workloads to VMware cloud AWS in just six weeks. Pretty phenomenal. If you think about everything that goes into a cloud migration process, people process technology and the beauty of the technology going from VMware point A to VMware point B, the the lowest cost, lowest risk approach to adopting VMware, VMware cloud, and aws. So that's, you know, one of my favorite examples. There are many other examples across other verticals that we continue to see. The good thing is we are seeing rapid expansion across the globe that constantly entering new markets with the limited number of regions and progressing our roadmap there. >>Yeah, it's great to see, I mean the data center migrations go from months, many, many months to weeks. It's interesting to see some of those success stories. So congratulations. One >>Of other, one of the other interesting fascinating benefits is the sustainability improvement in terms of being green. So the efficiency gains that we have both in current generation and new generation processors and everything that we're doing to make sure that when a customer can be elastic, they're also saving power, which is really critical in a lot of regions worldwide at this point in time. They're, they're seeing those benefits. If you're running really inefficiently in your own data center, that is just a, not a great use of power. So the actual calculators and the benefits to these workloads is, are pretty phenomenal just in being more green, which I like. We just all need to do our part there. And, and this is a big part of it here. >>It's a huge, it's a huge point about the sustainability. Fred, I'm glad you called that out. The other one I would say is supply chain issues. Another one you see that constrains, I can't buy hardware. And the third one is really obvious, but no one really talks about it. It's security, right? I mean, I remember interviewing Stephen Schmidt with that AWS and many years ago, this is like 2013, and you know, at that time people were saying the cloud's not secure. And he's like, listen, it's more secure in the cloud on premise. And if you look at the security breaches, it's all about the on-premise data center vulnerabilities, not so much hardware. So there's a lot you gotta to stay current on, on the isolation there is is hard. So I think, I think the security and supply chain, Fred is, is another one. Do you agree? >>I I absolutely agree. It's, it's hard to manage supply chain nowadays. We put a lot of effort into that and I think we have a great ability to forecast and make sure that we can lean in and, and have the resources that are available and run them, run them more efficiently. Yeah, and then like you said on the security point, security is job one. It is, it is the only P one. And if you think of how we build our infrastructure from Nitro all the way up and how we respond and work with our partners and our customers, there's nothing more important. >>And naron your point earlier about the managed service patching and being on top of things, it's really gonna get better. All right, final question. I really wanna thank you for your time on this showcase. It's really been a great conversation. Fred, you had made a comment earlier. I wanna kind of end with kind of a curve ball and put you eyes on the spot. We're talking about a modern, a new modern shift. It's another, we're seeing another inflection point, we've been documenting it, it's almost like cloud hitting another inflection point with application and open source growth significantly at the app layer. Continue to put a lot of pressure and, and innovation in the infrastructure side. So the question is for you guys each to answer is what's the same and what's different in today's market? So it's kind of like we want more of the same here, but also things have changed radically and better here. What are the, what's, what's changed for the better and where, what's still the same kind of thing hanging around that people are focused on? Can you share your perspective? >>I'll, I'll, I'll, I'll tackle it. You know, businesses are complex and they're often unique that that's the same. What's changed is how fast you can innovate. The ability to combine manage services and new innovative services and build new applications is so much faster today. Leveraging world class hardware that you don't have to worry about that's elastic. You, you could not do that even five, 10 years ago to the degree you can today, especially with innovation. So innovation is accelerating at a, at a rate that most people can't even comprehend and understand the, the set of services that are available to them. It's really fascinating to see what a one pizza team of of engineers can go actually develop in a week. It is phenomenal. So super excited about this space and it's only gonna continue to accelerate that. That's my take. All right. >>You got a lot of platform to compete on with, got a lot to build on then you're Ryan, your side, What's your, what's your answer to that question? >>I think we are seeing a lot of innovation with new applications that customers are constant. I think what we see is this whole notion of how do you go from desktop to production to the secure supply chain and how can we truly, you know, build on the agility that developers desire and build all the security and the pipelines to energize that motor production quickly and efficiently. I think we, we are seeing, you know, we are at the very start of that sort of of journey. Of course we have invested in Kubernetes the means to an end, but there's so much more beyond that's happening in industry. And I think we're at the very, very beginning of this transformations, enterprise transformation that many of our customers are going through and we are inherently part of it. >>Yeah. Well gentlemen, I really appreciate that we're seeing the same thing. It's more the same here on, you know, solving these complexities with distractions. Whether it's, you know, higher level services with large scale infrastructure at, at your fingertips. Infrastructures, code, infrastructure to be provisioned, serverless, all the good stuff happen in Fred with AWS on your side. And we're seeing customers resonate with this idea of being an operator, again, being a cloud operator and developer. So the developer ops is kind of, DevOps is kind of changing too. So all for the better. Thank you for spending the time and we're seeing again, that traction with the VMware customer base and of us getting, getting along great together. So thanks for sharing your perspectives, >>I appreciate it. Thank you so >>Much. Okay, thank you John. Okay, this is the Cube and AWS VMware showcase, accelerating business transformation. VMware cloud on aws, jointly engineered solution, bringing innovation to the VMware customer base, going to the cloud and beyond. I'm John Fur, your host. Thanks for watching. Hello everyone. Welcome to the special cube presentation of accelerating business transformation on vmc on aws. I'm John Furrier, host of the Cube. We have dawan director of global sales and go to market for VMware cloud on adb. This is a great showcase and should be a lot of fun. Ashish, thanks for coming on. >>Hi John. Thank you so much. >>So VMware cloud on AWS has been well documented as this big success for VMware and aws. As customers move their workloads into the cloud, IT operations of VMware customers has signaling a lot of change. This is changing the landscape globally is on cloud migration and beyond. What's your take on this? Can you open this up with the most important story around VMC on aws? >>Yes, John. The most important thing for our customers today is the how they can safely and swiftly move their ID infrastructure and applications through cloud. Now, VMware cloud AWS is a service that allows all vSphere based workloads to move to cloud safely, swiftly and reliably. Banks can move their core, core banking platforms, insurance companies move their core insurance platforms, telcos move their goss, bss, PLA platforms, government organizations are moving their citizen engagement platforms using VMC on aws because this is one platform that allows you to move it, move their VMware based platforms very fast. Migrations can happen in a matter of days instead of months. Extremely securely. It's a VMware manage service. It's very secure and highly reliably. It gets the, the reliability of the underlyings infrastructure along with it. So win-win from our customers perspective. >>You know, we reported on this big news in 2016 with Andy Chas, the, and Pat Geling at the time, a lot of people said it was a bad deal. It turned out to be a great deal because not only could VMware customers actually have a cloud migrate to the cloud, do it safely, which was their number one concern. They didn't want to have disruption to their operations, but also position themselves for what's beyond just shifting to the cloud. So I have to ask you, since you got the finger on the pulse here, what are we seeing in the market when it comes to migrating and modern modernizing in the cloud? Because that's the next step. They go to the cloud, you guys have done that, doing it, then they go, I gotta modernize, which means kind of upgrading or refactoring. What's your take on that? >>Yeah, absolutely. Look, the first step is to help our customers assess their infrastructure and licensing and entire ID operations. Once we've done the assessment, we then create their migration plans. A lot of our customers are at that inflection point. They're, they're looking at their real estate, ex data center, real estate. They're looking at their contracts with colocation vendors. They really want to exit their data centers, right? And VMware cloud and AWS is a perfect solution for customers who wanna exit their data centers, migrate these applications onto the AWS platform using VMC on aws, get rid of additional real estate overheads, power overheads, be socially and environmentally conscious by doing that as well, right? So that's the migration story, but to your point, it doesn't end there, right? Modernization is a critical aspect of the entire customer journey as as well customers, once they've migrated their ID applications and infrastructure on cloud get access to all the modernization services that AWS has. They can correct easily to our data lake services, to our AIML services, to custom databases, right? They can decide which applications they want to keep and which applications they want to refactor. They want to take decisions on containerization, make decisions on service computing once they've come to the cloud. But the most important thing is to take that first step. You know, exit data centers, come to AWS using vmc or aws, and then a whole host of modernization options available to them. >>Yeah, I gotta say, we had this right on this, on this story, because you just pointed out a big thing, which was first order of business is to make sure to leverage the on-prem investments that those customers made and then migrate to the cloud where they can maintain their applications, their data, their infrastructure operations that they're used to, and then be in position to start getting modern. So I have to ask you, how are you guys specifically, or how is VMware cloud on s addressing these needs of the customers? Because what happens next is something that needs to happen faster. And sometimes the skills might not be there because if they're running old school, IT ops now they gotta come in and jump in. They're gonna use a data cloud, they're gonna want to use all kinds of machine learning, and there's a lot of great goodness going on above the stack there. So as you move with the higher level services, you know, it's a no brainer, obviously, but they're not, it's not yesterday's higher level services in the cloud. So how are, how is this being addressed? >>Absolutely. I think you hit up on a very important point, and that is skills, right? When our customers are operating, some of the most critical applications I just mentioned, core banking, core insurance, et cetera, they're most of the core applications that our customers have across industries, like even, even large scale ERP systems, they're actually sitting on VMware's vSphere platform right now. When the customer wants to migrate these to cloud, one of the key bottlenecks they face is skill sets. They have the trained manpower for these core applications, but for these high level services, they may not, right? So the first order of business is to help them ease this migration pain as much as possible by not wanting them to, to upscale immediately. And we VMware cloud and AWS exactly does that. I mean, you don't have to do anything. You don't have to create new skill set for doing this, right? Their existing skill sets suffice, but at the same time, it gives them that, that leeway to build that skills roadmap for their team. DNS is invested in that, right? Yes. We want to help them build those skills in the high level services, be it aml, be it, be it i t be it data lake and analytics. We want to invest in them, and we help our customers through that. So that ultimately the ultimate goal of making them drop data is, is, is a front and center. >>I wanna get into some of the use cases and success stories, but I want to just reiterate, hit back your point on the skill thing. Because if you look at what you guys have done at aws, you've essentially, and Andy Chassey used to talk about this all the time when I would interview him, and now last year Adam was saying the same thing. You guys do all the heavy lifting, but if you're a VMware customer user or operator, you are used to things. You don't have to be relearn to be a cloud architect. Now you're already in the game. So this is like almost like a instant path to cloud skills for the VMware. There's hundreds of thousands of, of VMware architects and operators that now instantly become cloud architects, literally overnight. Can you respond to that? Do you agree with that? And then give an example. >>Yes, absolutely. You know, if you have skills on the VMware platform, you know, know, migrating to AWS using via by cloud and AWS is absolutely possible. You don't have to really change the skills. The operations are exactly the same. The management systems are exactly the same. So you don't really have to change anything but the advantages that you get access to all the other AWS services. So you are instantly able to integrate with other AWS services and you become a cloud architect immediately, right? You are able to solve some of the critical problems that your underlying IT infrastructure has immediately using this. And I think that's a great value proposition for our customers to use this service. >>And just one more point, I want just get into something that's really kind of inside baseball or nuanced VMC or VMware cloud on AWS means something. Could you take a minute to explain what on AWS means? Just because you're like hosting and using Amazon as a, as a work workload? Being on AWS means something specific in your world, being VMC on AWS mean? >>Yes. This is a great question, by the way, You know, on AWS means that, you know, VMware's vse platform is, is a, is an iconic enterprise virtualization software, you know, a disproportionately high market share across industries. So when we wanted to create a cloud product along with them, obviously our aim was for them, for the, for this platform to have the goodness of the AWS underlying infrastructure, right? And, and therefore, when we created this VMware cloud solution, it it literally use the AWS platform under the eighth, right? And that's why it's called a VMs VMware cloud on AWS using, using the, the, the wide portfolio of our regions across the world and the strength of the underlying infrastructure, the reliability and, and, and sustainability that it offers. And therefore this product is called VMC on aws. >>It's a distinction I think is worth noting, and it does reflect engineering and some levels of integration that go well beyond just having a SaaS app and, and basically platform as a service or past services. So I just wanna make sure that now super cloud, we'll talk about that a little bit in another interview, but I gotta get one more question in before we get into the use cases and customer success stories is in, in most of the VM world, VMware world, in that IT world, it used to, when you heard migration, people would go, Oh my God, that's gonna take months. And when I hear about moving stuff around and doing cloud native, the first reaction people might have is complexity. So two questions for you before we move on to the next talk. Track complexity. How are you addressing the complexity issue and how long these migrations take? Is it easy? Is it it hard? I mean, you know, the knee jerk reaction is month, You're very used to that. If they're dealing with Oracle or other old school vendors, like, they're, like the old guard would be like, takes a year to move stuff around. So can you comment on complexity and speed? >>Yeah. So the first, first thing is complexity. And you know, what makes what makes anything complex is if you're, if you're required to acquire new skill sets or you've gotta, if you're required to manage something differently, and as far as VMware cloud and AWS on both these aspects, you don't have to do anything, right? You don't have to acquire new skill sets. Your existing idea operation skill sets on, on VMware's platforms are absolutely fine and you don't have to manage it any differently like, than what you're managing your, your ID infrastructure today. So in both these aspects, it's exactly the same and therefore it is absolutely not complex as far as, as far as, as far as we cloud and AWS is concerned. And the other thing is speed. This is where the huge differentiation is. You have seen that, you know, large banks and large telcos have now moved their workloads, you know, literally in days instead of months. >>Because because of VMware cloud and aws, a lot of time customers come to us with specific deadlines because they want to exit their data centers on a particular date. And what happens, VMware cloud and AWS is called upon to do that migration, right? So speed is absolutely critical. The reason is also exactly the same because you are using the exactly the same platform, the same management systems, people are available to you, you're able to migrate quickly, right? I would just reference recently we got an award from President Zelensky of Ukraine for, you know, migrating their entire ID digital infrastructure and, and that that happened because they were using VMware cloud database and happened very swiftly. >>That's been a great example. I mean, that's one political, but the economic advantage of getting outta the data center could be national security. You mentioned Ukraine, I mean Oscar see bombing and death over there. So clearly that's a critical crown jewel for their running their operations, which is, you know, you know, world mission critical. So great stuff. I love the speed thing. I think that's a huge one. Let's get into some of the use cases. One of them is, the first one I wanted to talk about was we just hit on data, data center migration. It could be financial reasons on a downturn or our, or market growth. People can make money by shifting to the cloud, either saving money or making money. You win on both sides. It's a, it's a, it's almost a recession proof, if you will. Cloud is so use case for number one data center migration. Take us through what that looks like. Give an example of a success. Take us through a day, day in the life of a data center migration in, in a couple minutes. >>Yeah. You know, I can give you an example of a, of a, of a large bank who decided to migrate, you know, their, all their data centers outside their existing infrastructure. And they had, they had a set timeline, right? They had a set timeline to migrate the, the, they were coming up on a renewal and they wanted to make sure that this set timeline is met. We did a, a complete assessment of their infrastructure. We did a complete assessment of their IT applications, more than 80% of their IT applications, underlying v vSphere platform. And we, we thought that the right solution for them in the timeline that they wanted, right, is VMware cloud ands. And obviously it was a large bank, it wanted to do it safely and securely. It wanted to have it completely managed, and therefore VMware cloud and aws, you know, ticked all the boxes as far as that is concerned. >>I'll be happy to report that the large bank has moved to most of their applications on AWS exiting three of their data centers, and they'll be exiting 12 more very soon. So that's a great example of, of, of the large bank exiting data centers. There's another Corolla to that. Not only did they manage to manage to exit their data centers and of course use and be more agile, but they also met their sustainability goals. Their board of directors had given them goals to be carbon neutral by 2025. They found out that 35% of all their carbon foot footprint was in their data centers. And if they moved their, their ID infrastructure to cloud, they would severely reduce the, the carbon footprint, which is 35% down to 17 to 18%. Right? And that meant their, their, their, their sustainability targets and their commitment to the go to being carbon neutral as well. >>And that they, and they shift that to you guys. Would you guys take that burden? A heavy lifting there and you guys have a sustainability story, which is a whole nother showcase in and of itself. We >>Can Exactly. And, and cause of the scale of our, of our operations, we are able to, we are able to work on that really well as >>Well. All right. So love the data migration. I think that's got real proof points. You got, I can save money, I can, I can then move and position my applications into the cloud for that reason and other reasons as a lot of other reasons to do that. But now it gets into what you mentioned earlier was, okay, data migration, clearly a use case and you laid out some successes. I'm sure there's a zillion others. But then the next step comes, now you got cloud architects becoming minted every, and you got managed services and higher level services. What happens next? Can you give us an example of the use case of the modernization around the NextGen workloads, NextGen applications? We're starting to see, you know, things like data clouds, not data warehouses. We're not gonna data clouds, it's gonna be all kinds of clouds. These NextGen apps are pure digital transformation in action. Take us through a use case of how you guys make that happen with a success story. >>Yes, absolutely. And this is, this is an amazing success story and the customer here is s and p global ratings. As you know, s and p global ratings is, is the world leader as far as global ratings, global credit ratings is concerned. And for them, you know, the last couple of years have been tough as far as hardware procurement is concerned, right? The pandemic has really upended the, the supply chain. And it was taking a lot of time to procure hardware, you know, configure it in time, make sure that that's reliable and then, you know, distribute it in the wide variety of, of, of offices and locations that they have. And they came to us. We, we did, again, a, a, a alar, a fairly large comprehensive assessment of their ID infrastructure and their licensing contracts. And we also found out that VMware cloud and AWS is the right solution for them. >>So we worked there, migrated all their applications, and as soon as we migrated all their applications, they got, they got access to, you know, our high level services be our analytics services, our machine learning services, our, our, our, our artificial intelligence services that have been critical for them, for their growth. And, and that really is helping them, you know, get towards their next level of modern applications. Right Now, obviously going forward, they will have, they will have the choice to, you know, really think about which applications they want to, you know, refactor or which applications they want to go ahead with. That is really a choice in front of them. And, but you know, the, we VMware cloud and AWS really gave them the opportunity to first migrate and then, you know, move towards modernization with speed. >>You know, the speed of a startup is always the kind of the Silicon Valley story where you're, you know, people can make massive changes in 18 months, whether that's a pivot or a new product. You see that in startup world. Now, in the enterprise, you can see the same thing. I noticed behind you on your whiteboard, you got a slogan that says, are you thinking big? I know Amazon likes to think big, but also you work back from the customers and, and I think this modern application thing's a big deal because I think the mindset has always been constrained because back before they moved to the cloud, most IT, and, and, and on-premise data center shops, it's slow. You gotta get the hardware, you gotta configure it, you gotta, you gotta stand it up, make sure all the software is validated on it, and loading a database and loading oss, I mean, mean, yeah, it got easier and with scripting and whatnot, but when you move to the cloud, you have more scale, which means more speed, which means it opens up their capability to think differently and build product. What are you seeing there? Can you share your opinion on that epiphany of, wow, things are going fast, I got more time to actually think about maybe doing a cloud native app or transforming this or that. What's your, what's your reaction to that? Can you share your opinion? >>Well, ultimately we, we want our customers to utilize, you know, most of our modern services, you know, applications should be microservices based. When desired, they should use serverless applic. So list technology, they should not have monolithic, you know, relational database contracts. They should use custom databases, they should use containers when needed, right? So ultimately, we want our customers to use these modern technologies to make sure that their IT infrastructure, their licensing, their, their entire IT spend is completely native to cloud technologies. They work with the speed of a startup, but it's important for them to, to, to get to the first step, right? So that's why we create this journey for our customers, where you help them migrate, give them time to build the skills, they'll help them mo modernize, take our partners along with their, along with us to, to make sure that they can address the need for our customers. That's, that's what our customers need today, and that's what we are working backwards from. >>Yeah, and I think that opens up some big ideas. I'll just say that the, you know, we're joking, I was joking the other night with someone here in, in Palo Alto around serverless, and I said, you know, soon you're gonna hear words like architectural list. And that's a criticism on one hand, but you might say, Hey, you know, if you don't really need an architecture, you know, storage lists, I mean, at the end of the day, infrastructure is code means developers can do all the it in the coding cycles and then make the operations cloud based. And I think this is kind of where I see the dots connecting. Final thought here, take us through what you're thinking around how this new world is evolving. I mean, architecturals kind of a joke, but the point is, you know, you have to some sort of architecture, but you don't have to overthink it. >>Totally. No, that's a great thought, by the way. I know it's a joke, but it's a great thought because at the end of the day, you know, what do the customers really want? They want outcomes, right? Why did service technology come? It was because there was an outcome that they needed. They didn't want to get stuck with, you know, the, the, the real estate of, of a, of a server. They wanted to use compute when they needed to, right? Similarly, what you're talking about is, you know, outcome based, you know, desire of our customers and, and, and that's exactly where the word is going to, Right? Cloud really enforces that, right? We are actually, you know, working backwards from a customer's outcome and using, using our area the breadth and depth of our services to, to deliver those outcomes, right? And, and most of our services are in that path, right? When we use VMware cloud and aws, the outcome is a, to migrate then to modernize, but doesn't stop there, use our native services, you know, get the business outcomes using this. So I think that's, that's exactly what we are going through >>Actually, should actually, you're the director of global sales and go to market for VMware cloud on Aus. I wanna thank you for coming on, but I'll give you the final minute. Give a plug, explain what is the VMware cloud on Aus, Why is it great? Why should people engage with you and, and the team, and what ultimately is this path look like for them going forward? >>Yeah. At the end of the day, we want our customers to have the best paths to the cloud, right? The, the best path to the cloud is making sure that they migrate safely, reliably, and securely as well as with speed, right? And then, you know, use that cloud platform to, to utilize AWS's native services to make sure that they modernize their IT infrastructure and applications, right? We want, ultimately that our customers, customers, customer get the best out of, you know, utilizing the, that whole application experience is enhanced tremendously by using our services. And I think that's, that's exactly what we are working towards VMware cloud AWS is, is helping our customers in that journey towards migrating, modernizing, whether they wanna exit a data center or whether they wanna modernize their applications. It's a essential first step that we wanna help our customers with >>One director of global sales and go to market with VMware cloud on neighbors. He's with aws sharing his thoughts on accelerating business transformation on aws. This is a showcase. We're talking about the future path. We're talking about use cases with success stories from customers as she's thank you for spending time today on this showcase. >>Thank you, John. I appreciate it. >>Okay. This is the cube, special coverage, special presentation of the AWS Showcase. I'm John Furrier, thanks for watching.
SUMMARY :
Great to have you and Daniel Re Myer, principal architect global AWS synergy Greatly appreciate it. You're starting to see, you know, this idea of higher level services, More recently, one of the things to keep in mind is we're looking to deliver value Then the other thing comes down to is where we Daniel, I wanna get to you in a second. lot of CPU power, such as you mentioned it, AI workloads. composing, you know, with open source, a lot of great things are changing. So we want to have all of that as a service, on what you see there from an Amazon perspective and how it relates to this? And you know, look at it from the point of view where we said this to leverage a cloud, but the investment that you made and certain things as far How would you talk to that persona about the future And that also means in, in to to some extent, concerns with your I can still run my job now I got goodness on the other side. on the skills, you certainly have that capability to do so. Now that we're peeking behind the curtain here, I'd love to have you guys explain, You always have to have the time difference in mind if we are working globally together. I mean it seems to be very productive, you know, I think one of the key things to keep in mind is, you know, even if you look at AWS's guys to comment on, as you guys continue to evolve the relationship, what's in it for So one of the most important things we have announced this year, Yeah, I think one of the key things to keep in mind is, you know, we're looking to help our customers You know, we have a product, you have a product, biz dev deals happen, people sign relationships and they do business And this, you guys are in the middle of two big ecosystems. You can do this if you decide you want to stay with some of your services But partners innovate with you on their terms. I think one of the key things, you know, as Daniel mentioned before, You still run the fear, the way you working on it and And if, if you look, not every, And thank you for spending the time. So personally for me as an IT background, you know, been in CIS admin world and whatnot, thank you for coming on on this part of the showcase episode of really the customer successes with VMware we're kind of not really on board with kind of the vision, but as it played out as you guys had announced together, across all the regions, you know, that was a big focus because there was so much demand for We invented this pretty awesome feature called Stretch clusters, where you could stretch a And I think one of the things that you mentioned was how the advantages you guys got from that and move when you take the, the skill set that they're familiar with and the advanced capabilities that I have to ask you guys both as you guys see this going to the next level, you know, having a very, very strong engineering partnership at that level. put even race this issue to us, we sent them a notification saying we And as you grow your solutions, there's more bits. the app layer, as you think about some of the other workloads like sap, we'll go end to What's been the feedback there? which is much, much easier with VMware cloud aws, you know, they wanna see more action, you know, as as cloud kind of continues to And you know, separate that from compute. And the second storage offering for VMware cloud Flex Storage, VMware's own managed storage you know, new SaaS services in that area as well. If you don't mind me getting a quick clarification, could you explain the Drew screen resource defined versus But we, you know, because it it's in the cloud, so, So can you guys take us through some recent examples of customer The, the options there obviously are tied to all the innovation that we So there's things that you just can't, could not do before I mean, it's been phenomenal, the, the customer adoption of this and you know, Yeah, it's great to see, I mean the data center migrations go from months, many, So the actual calculators and the benefits So there's a lot you gotta to stay current on, Yeah, and then like you said on the security point, security is job one. So the question is for you guys each to Leveraging world class hardware that you don't have to worry production to the secure supply chain and how can we truly, you know, Whether it's, you know, higher level services with large scale Thank you so I'm John Furrier, host of the Cube. Can you open this up with the most important story around VMC on aws? platform that allows you to move it, move their VMware based platforms very fast. They go to the cloud, you guys have done that, So that's the migration story, but to your point, it doesn't end there, So as you move with the higher level services, So the first order of business is to help them ease Because if you look at what you guys have done at aws, the advantages that you get access to all the other AWS services. Could you take a minute to explain what on AWS on AWS means that, you know, VMware's vse platform is, I mean, you know, the knee jerk reaction is month, And you know, what makes what the same because you are using the exactly the same platform, the same management systems, which is, you know, you know, world mission critical. decided to migrate, you know, their, So that's a great example of, of, of the large bank exiting data And that they, and they shift that to you guys. And, and cause of the scale of our, of our operations, we are able to, We're starting to see, you know, things like data clouds, And for them, you know, the last couple of years have been tough as far as hardware procurement is concerned, And, and that really is helping them, you know, get towards their next level You gotta get the hardware, you gotta configure it, you gotta, you gotta stand it up, most of our modern services, you know, applications should be microservices based. I mean, architecturals kind of a joke, but the point is, you know, the end of the day, you know, what do the customers really want? I wanna thank you for coming on, but I'll give you the final minute. customers, customer get the best out of, you know, utilizing the, One director of global sales and go to market with VMware cloud on neighbors. I'm John Furrier, thanks for watching.
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Daniel Rethmeier & Samir Kadoo | Accelerating Business Transformation
(upbeat music) >> Hi everyone. Welcome to theCUBE special presentation here in Palo Alto, California. I'm John Furrier, host of theCUBE. We got two great guests, one for calling in from Germany, or videoing in from Germany, one from Maryland. We've got VMware and AWS. This is the customer successes with VMware Cloud on AWS Showcase: Accelerating Business Transformation. Here in the Showcase at Samir Kadoo, worldwide VMware strategic alliance solution architect leader with AWS. Samir, great to have you. And Daniel Rethmeier, principal architect global AWS synergy at VMware. Guys, you guys are working together, you're the key players in this relationship as it rolls out and continues to grow. So welcome to theCUBE. >> Thank you, greatly appreciate it. >> Great to have you guys both on. As you know, we've been covering this since 2016 when Pat Gelsinger, then CEO, and then then CEO AWS at Andy Jassy did this. It kind of got people by surprise, but it really kind of cleaned out the positioning in the enterprise for the success of VM workloads in the cloud. VMware's had great success with it since and you guys have the great partnerships. So this has been like a really strategic, successful partnership. Where are we right now? You know, years later, we got this whole inflection point coming, you're starting to see this idea of higher level services, more performance are coming in at the infrastructure side, more automation, more serverless, I mean and AI. I mean, it's just getting better and better every year in the cloud. Kind of a whole 'nother level. Where are we? Samir, let's start with you on the relationship. >> Yeah, totally. So I mean, there's several things to keep in mind, right? So in 2016, right, that's when the partnership between AWS and VMware was announced. And then less than a year later, that's when we officially launched VMware Cloud on AWS. Years later, we've been driving innovation, working with our customers, jointly engineering this between AWS and VMware. You know, one of the key things... Together, day in, day out, as far as advancing VMware Cloud on AWS. You know, even if you look at the innovation that takes place with the solution, things have modernized, things have changed, there's been advancements. You know, whether it's security focus, whether it's platform focus, whether it's networking focus, there's been modifications along the way, even storage, right, more recently. One of the things to keep in mind is we're looking to deliver value to our customers together. These are our joint customers. So there's hundreds of VMware and AWS engineers working together on this solution. And then factor in even our sales teams, right? We have VMware and AWS sales teams interacting with each other on a constant daily basis. We're working together with our customers at the end of the day too. Then we're looking to even offer and develop jointly engineered solutions specific to VMware Cloud on AWS. And even with VMware to other platforms as well. Then the other thing comes down to is where we have dedicated teams around this at both AWS and VMware. So even from solutions architects, even to our sales specialists, even to our account teams, even to specific engineering teams within the organizations, they all come together to drive this innovation forward with VMware Cloud on AWS and the jointly engineered solution partnership as well. And then I think one of the key things to keep in mind comes down to we have nearly 600 channel partners that have achieved VMware Cloud on AWS service competency. So think about it from the standpoint, there's 300 certified or validated technology solutions, they're now available to our customers. So that's even innovation right off the top as well. >> Great stuff. Daniel, I want to get to you in a second upon this principal architect position you have. In your title, you're the global AWS synergy person. Synergy means bringing things together, making it work. Take us through the architecture, because we heard a lot of folks at VMware explore this year, formerly VMworld, talking about how the workloads on IT has been completely transforming into cloud and hybrid, right? This is where the action is. Where are you? Is your customers taking advantage of that new shift? You got AIOps, you got ITOps changing a lot, you got a lot more automation, edges right around the corner. This is like a complete transformation from where we were just five years ago. What's your thoughts on the relationship? >> So at first, I would like to emphasize that our collaboration is not just that we have dedicated teams to help our customers get the most and the best benefits out of VMware Cloud and AWS, we are also enabling us mutually. So AWS learns from us about the VMware technology, where VMware people learn about the AWS technology. We are also enabling our channel partners and we are working together on customer projects. So we have regular assembles globally and also virtually on Slack and the usual suspect tools working together and listening to customers. That's very important. Asking our customers where are their needs? And we are driving the solution into the direction that our customers get the best benefits out of VMware Cloud on AWS. And over the time, we really have involved the solution. As Samir mentioned, we just added additional storage solutions to VMware Cloud on AWS. We now have three different instance types that cover a broad range of workloads. So for example, we just edited the I4i host, which is ideally for workloads that require a lot of CPU power, such as, you mentioned it, AI workloads. >> Yeah, so I want to get us just specifically on the customer journey and their transformation, you know, we've been reporting on Silicon angle in theCUBE in the past couple weeks in a big way that the ops teams are now the new devs, right? I mean that sounds a little bit weird, but IT operations is now part of a lot more DataOps, security, writing code, composing. You know, with open source, a lot of great things are changing. Can you share specifically what customers are looking for when you say, as you guys come in and assess their needs, what are they doing, what are some of the things that they're doing with VMware on AWS specifically that's a little bit different? Can you share some of and highlights there? >> That's a great point, because originally, VMware and AWS came from very different directions when it comes to speaking people and customers. So for example, AWS, very developer focused, whereas VMware has a very great footprint in the ITOps area. And usually these are very different teams, groups, different cultures, but it's getting together. However, we always try to address the customer needs, right? There are customers that want to build up a new application from the scratch and build resiliency, availability, recoverability, scalability into the application. But there are still a lot of customers that say, "Well, we don't have all of the skills to redevelop everything to refactor an application to make it highly available. So we want to have all of that as a service. Recoverability as a service, scalability as a service. We want to have this from the infrastructure." That was one of the unique selling points for VMware on-premise and now we are bringing this into the cloud. >> Samir, talk about your perspective. I want to get your thoughts, and not to take a tangent, but we had covered the AWS re:MARS, actually it was Amazon re:MARS, machine learning automation, robotics and space was really kind of the confluence of industrial IoT, software, physical. And so when you look at like the IT operations piece becoming more software, you're seeing things about automation, but the skill gap is huge. So you're seeing low code, no code, automation, you know, "Hey Alexa, deploy a Kubernetes cluster." Yeah, I mean that's coming, right? So we're seeing this kind of operating automation meets higher level services, meets workloads. Can you unpack that and share your opinion on what you see there from an Amazon perspective and how it relates to this? >> Yeah. Yeah, totally, right? And you know, look at it from the point of view where we said this is a jointly engineered solution, but it's not migrating to one option or the other option, right? It's more or less together. So even with VMware Cloud on AWS, yes it is utilizing AWS infrastructure, but your environment is connected to that AWS VPC in your AWS account. So if you want to leverage any of the native AWS services, so any of the 200 plus AWS services, you have that option to do so. So that's going to give you that power to do certain things, such as, for example, like how you mentioned with IoT, even with utilizing Alexa, or if there's any other service that you want to utilize, that's the joining point between both of the offerings right off the top. Though with digital transformation, right, you have to think about where it's not just about the technology, right? There's also where you want to drive growth in the underlying technology even in your business. Leaders are looking to reinvent their business, they're looking to take different steps as far as pursuing a new strategy, maybe it's a process, maybe it's with the people, the culture, like how you said before, where people are coming in from a different background, right? They may not be used to the cloud, they may not be used to AWS services, but now you have that capability to mesh them together. >> Okay. >> Then also- >> Oh, go ahead, finish your thought. >> No, no, no, I was going to say what it also comes down to is you need to think about the operating model too, where it is a shift, right? Especially for that vStor admin that's used to their on-premises environment. Now with VMware Cloud on AWS, you have that ability to leverage a cloud, but the investment that you made and certain things as far as automation, even with monitoring, even with logging, you still have that methodology where you can utilize that in VMware Cloud on AWS too. >> Daniel, I want to get your thoughts on this because at Explore and after the event, as we prep for CubeCon and re:Invent coming up, the big AWS show, I had a couple conversations with a lot of the VMware customers and operators, and it's like hundreds of thousands of users and millions of people talking about and peaked on VMware, interested in VMware. The common thread was one person said, "I'm trying to figure out where I'm going to put my career in the next 10 to 15 years." And they've been very comfortable with VMware in the past, very loyal, and they're kind of talking about, I'm going to be the next cloud, but there's no like role yet. Architects, is it solution architect, SRE? So you're starting to see the psychology of the operators who now are going to try to make these career decisions. Like what am I going to work on? And then it's kind of fuzzy, but I want to get your thoughts, how would you talk to that persona about the future of VMware on, say, cloud for instance? What should they be thinking about? What's the opportunity? And what's going to happen? >> So digital transformation definitely is a huge change for many organizations and leaders are perfectly aware of what that means. And that also means to some extent, concerns with your existing employees. Concerns about do I have to relearn everything? Do I have to acquire new skills and trainings? Is everything worthless I learned over the last 15 years of my career? And the answer is to make digital transformation a success, we need not just to talk about technology, but also about process, people, and culture. And this is where VMware really can help because if you are applying VMware Cloud on AWS to your infrastructure, to your existing on-premise infrastructure, you do not need to change many things. You can use the same tools and skills, you can manage your virtual machines as you did in your on-premise environment, you can use the same managing and monitoring tools, if you have written, and many customers did this, if you have developed hundreds of scripts that automate tasks and if you know how to troubleshoot things, then you can use all of that in VMware Cloud on AWS. And that gives not just leaders, but also the architects at customers, the operators at customers, the confidence in such a complex project. >> The consistency, very key point, gives them the confidence to go. And then now that once they're confident, they can start committing themselves to new things. Samir, you're reacting to this because on your side, you've got higher level services, you've got more performance at the hardware level. I mean, a lot improvements. So, okay, nothing's changed, I can still run my job, now I got goodness on the other side. What's the upside? What's in it for the customer there? >> Yeah, so I think what it comes down to is they've already been so used to or entrenched with that VMware admin mentality, right? But now extending that to the cloud, that's where now you have that bridge between VMware Cloud on AWS to bridge that VMware knowledge with that AWS knowledge. So I will look at it from the point of view where now one has that capability and that ability to just learn about the cloud. But if they're comfortable with certain aspects, no one's saying you have to change anything. You can still leverage that, right? But now if you want to utilize any other AWS service in conjunction with that VM that resides maybe on-premises or even in VMware Cloud on AWS, you have that option to do so. So think about it where you have that ability to be someone who's curious and wants to learn. And then if you want to expand on the skills, you certainly have that capability to do so. >> Great stuff, I love that. Now that we're peeking behind the curtain here, I'd love to have you guys explain, 'cause people want to know what's goes on behind the scenes. How does innovation get happen? How does it happen with the relationships? Can you take us through a day in the life of kind of what goes on to make innovation happen with the joint partnership? Do you guys just have a Zoom meeting, do you guys fly out, you write code, go do you ship things? I mean, I'm making it up, but you get the idea. How does it work? What's going on behind the scenes? >> So we hope to get more frequently together in-person, but of course we had some difficulties over the last two to three years. So we are very used to Zoom conferences and Slack meetings. You always have to have the time difference in mind if you are working globally together. But what we try, for example, we have regular assembles now also in-person, geo-based, so for AMEA, for the Americas, for APJ. And we are bringing up interesting customer situations, architectural bits and pieces together. We are discussing it always to share and to contribute to our community. >> What's interesting, you know, as events are coming back, Samir, before you weigh in this, I'll comment as theCUBE's been going back out to events, we're hearing comments like, "What pandemic? We were more productive in the pandemic." I mean, developers know how to work remotely and they've been on all the tools there, but then they get in-person, they're happy to see people, but no one's really missed the beat. I mean, it seems to be very productive, you know, workflow, not a lot of disruption. More, if anything, productivity gains. >> Agreed, right? I think one of the key things to keep in mind is even if you look at AWS's, and even Amazon's leadership principles, right? Customer obsession, that's key. VMware is carrying that forward as well. Where we are working with our customers, like how Daniel said and meant earlier, right? We might have meetings at different time zones, maybe it's in-person, maybe it's virtual, but together we're working to listen to our customers. You know, we're taking and capturing that feedback to drive innovation in VMware Cloud on AWS as well. But one of the key things to keep in mind is yes, there has been the pandemic, we might have been disconnected to a certain extent, but together through technology, we've been able to still communicate, work with our customers, even with VMware in between, with AWS and whatnot, we had that flexibility to innovate and continue that innovation. So even if you look at it from the point of view, right? VMware Cloud on AWS Outposts, that was something that customers have been asking for. We've been able to leverage the feedback and then continue to drive innovation even around VMware Cloud on AWS Outposts. So even with the on-premises environment, if you're looking to handle maybe data sovereignty or compliance needs, maybe you have low latency requirements, that's where certain advancements come into play, right? So the key thing is always to maintain that communication track. >> In our last segment we did here on this Showcase, we listed the accomplishments and they were pretty significant. I mean geo, you got the global rollouts of the relationship. It's just really been interesting and people can reference that, we won't get into it here. But I will ask you guys to comment on, as you guys continue to evolve the relationship, what's in it for the customer? What can they expect next? Because again, I think right now, we're at an inflection point more than ever. What can people expect from the relationship and what's coming up with re:Invent? Can you share a little bit of kind of what's coming down the pike? >> So one of the most important things we have announced this year, and we will continue to evolve into that direction, is independent scale of storage. That absolutely was one of the most important items customer asked for over the last years. Whenever you are requiring additional storage to host your virtual machines, you usually in VMware Cloud on AWS, you have to add additional nodes. Now we have three different node types with different ratios of compute, storage, and memory. But if you only require additional storage, you always have to get also additional compute and memory and you have to pay for it. And now with two solutions which offer choice for the customers, like FS6 wanted a ONTAP and VMware Cloud Flex Storage, you now have two cost effective opportunities to add storage to your virtual machines. And that offers opportunities for other instance types maybe that don't have local storage. We are also very, very keen looking forward to announcements, exciting announcements, at the upcoming events. >> Samir, what's your reaction take on what's coming down on your side? >> Yeah, I think one of the key things to keep in mind is we're looking to help our customers be agile and even scaled with their needs, right? So with VMware Cloud on AWS, that's one of the key things that comes to mind, right? There are going to be announcements, innovations, and whatnot with upcoming events. But together, we're able to leverage that to advance VMware cloud on AWS. To Daniel's point, storage for example, even with host offerings. And then even with decoupling storage from compute and memory, right? Now you have the flexibility where you can do all of that. So to look at it from the standpoint where now with 21 regions where we have VMware Cloud on AWS available as well, where customers can utilize that as needed when needed, right? So it comes down to, you know, transformation will be there. Yes, there's going to be maybe where workloads have to be adapted where they're utilizing certain AWS services, but you have that flexibility and option to do so. And I think with the continuing events, that's going to give us the options to even advance our own services together. >> Well you guys are in the middle of it, you're in the trenches, you're making things happen, you've got a team of people working together. My final question is really more of a kind of a current situation, kind of future evolutionary thing that you haven't seen this before. I want to get both of your reaction to it. And we've been bringing this up in the open conversations on theCUBE is in the old days, let's go back this generation, you had ecosystems, you had VMware had an ecosystem, AWS had an ecosystem. You know, we have a product, you have a product, biz dev deals happen, people sign relationships, and they do business together and they sell each other's products or do some stuff. Now it's more about architecture, 'cause we're now in a distributed large scale environment where the role of ecosystems are intertwining and you guys are in the middle of two big ecosystems. You mentioned channel partners, you both have a lot of partners on both sides, they come together. So you have this now almost a three dimensional or multidimensional ecosystem interplay. What's your thoughts on this? Because it's about the architecture, integration is a value, not so much innovations only. You got to do innovation, but when you do innovation, you got to integrate it, you got to connect it. So how do you guys see this as an architectural thing, start to see more technical business deals? >> So we are removing dependencies from individual ecosystems and from individual vendors. So a customer no longer has to decide for one vendor and then it is a very expensive and high effort project to move away from that vendor, which ties customers even closer to specific vendors. We are removing these obstacles. So with VMware Cloud on AWS, moving to the cloud, firstly it's not a dead end. If you decide at one point in time because of latency requirements or maybe some compliance requirements, you need to move back into on-premise, you can do this. If you decide you want to stay with some of your services on-premise and just run a couple of dedicated services in the cloud, you can do this and you can man manage it through a single pane of glass. That's quite important. So cloud is no longer a dead end, it's no longer a binary decision, whether it's on-premise or the cloud, it is the cloud. And the second thing is you can choose the best of both worlds, right? If you are migrating virtual machines that have been running in your on-premise environment to VMware Cloud on AWS either way in a very, very fast cost effective and safe way, then you can enrich, later on enrich these virtual machines with services that are offered by AWS, more than 200 different services ranging from object-based storage, load balancing, and so on. So it's an endless, endless possibility. >> We call that super cloud in the way that we generically defining it where everyone's innovating, but yet there's some common services. But the differentiation comes from innovation where the lock in is the value, not some spec, right? Samir, this is kind of where cloud is right now. You guys are not commodity, amazon's completely differentiating, but there's some commodity things happen. You got storage, you got compute, but then you got now advances in all areas. But partners innovate with you on their terms. >> Absolutely. >> And everybody wins. >> Yeah, I 100% agree with you. I think one of the key things, you know, as Daniel mentioned before, is where it's a cross education where there might be someone who's more proficient on the cloud side with AWS, maybe more proficient with the VMware's technology. But then for partners, right? They bridge that gap as well where they come in and they might have a specific niche or expertise where their background, where they can help our customers go through that transformation. So then that comes down to, hey, maybe I don't know how to connect to the cloud, maybe I don't know what the networking constructs are, maybe I can leverage that partner. That's one aspect to go about it. Now maybe you migrated that workload to VMware Cloud on AWS. Maybe you want to leverage any of the native AWS services or even just off the top, 200 plus AWS services, right? But it comes down to that skillset, right? So again, solutions architecture at the back of the day, end of the day, what it comes down to is being able to utilize the best of both worlds. That's what we're giving our customers at the end of the day. >> I mean, I just think it's a refactoring and innovation opportunity at all levels. I think now more than ever, you can take advantage of each other's ecosystems and partners and technologies and change how things get done with keeping the consistency. I mean, Daniel, you nailed that, right? I mean you don't have to do anything. You still run it. Just spear the way you're working on it and now do new things. This is kind of a cultural shift. >> Yeah, absolutely. And if you look, not every customer, not every organization has the resources to refactor and re-platform everything. And we give them a very simple and easy way to move workloads to the cloud. Simply run them and at the same time, they can free up resources to develop new innovations and grow their business. >> Awesome. Samir, thank you for coming on. Daniel, thank you for coming to Germany. >> Thank you. Oktoberfest, I know it's evening over there, weekend's here. And thank you for spending the time. Samir, give you the final word. AWS re:Invent's coming up. We're preparing, we're going to have an exclusive with Adam, with Fryer, we'd do a curtain raise, and do a little preview. What's coming down on your side with the relationship and what can we expect to hear about what you got going on at re:Invent this year? The big show? >> Yeah, so I think Daniel hit upon some of the key points, but what I will say is we do have, for example, specific sessions, both that VMware's driving and then also that AWS is driving. We do have even where we have what are called chalk talks. So I would say, and then even with workshops, right? So even with the customers, the attendees who are there, whatnot, if they're looking to sit and listen to a session, yes that's there, but if they want to be hands-on, that is also there too. So personally for me as an IT background, been in sysadmin world and whatnot, being hands-on, that's one of the key things that I personally am looking forward. But I think that's one of the key ways just to learn and get familiar with the technology. >> Yeah, and re:Invent's an amazing show for the in-person. You guys nail it every year. We'll have three sets this year at theCUBE and it's becoming popular. We have more and more content. You guys got live streams going on, a lot of content, a lot of media. So thanks for sharing that. Samir, Daniel, thank you for coming on on this part of the Showcase episode of really the customer successes with VMware Cloud on AWS, really accelerating business transformation with AWS and VMware. I'm John Furrier with theCUBE, thanks for watching. (upbeat music)
SUMMARY :
This is the customer successes Great to have you guys both on. One of the things to keep in mind Daniel, I want to get to you in a second And over the time, we really that the ops teams are in the ITOps area. And so when you look at So that's going to give you even with logging, you in the next 10 to 15 years." And the answer is to make What's in it for the customer there? and that ability to just I'd love to have you guys explain, and to contribute to our community. but no one's really missed the beat. So the key thing is always to maintain But I will ask you guys to comment on, and memory and you have to pay for it. So it comes down to, you know, and you guys are in the is you can choose the best with you on their terms. on the cloud side with AWS, I mean you don't have to do anything. has the resources to refactor Samir, thank you for coming on. And thank you for spending the time. that's one of the key things of really the customer successes
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Wurden & Bharadwaj | Accelerating Transformation with VMC On AWS
foreign [Music] welcome to this Cube showcase accelerating business transformation with VMware Cloud on aw it's a solution Innovation conversation with two great guests Fred Ward and VP of Commercial Services at AWS and Narayan bardawaj who's the VP and general manager of cloud Solutions at VMware gentlemen thanks for uh joining me on the Showcase great to be here hey thanks for having us on it's a great topic you know we we've been covering this VMware Cloud on AWS since since the launch going back and it's been amazing to watch The Evolution from people saying oh it's the worst thing I've ever seen what's this mean uh and depressed we're we're kind of not really on board with kind of the vision but as it played out as you guys had announced together it did work out great for VMware it did work out great for a divs and it continues two years later and I want to just get an update from you guys on where you guys see this has been going obviously multiple years where is the evolution of the solution as we are right now coming off VMware Explorer just recently and going in to reinvent uh which is only a couple weeks away uh this feels like tomorrow but you know as we prepare a lot going on where are we with the evolution of the solution I mean the first thing I want to say is you know October 2016 was a seminal moment in the history of I.T right when bad girls singer and Andy jassy came together to announce this and I think John you were there at the time I was there it was a great great moment we launched the solution in 2017 the year after that at vmworld back when we called it vmworld I think we've gone from strength to strength one of the things that has really mattered to us is we've learned from AWS also and the process is this notion of working backwards so we're really really focused on customer feedback as we build the service offering now five years old pretty remarkable Journey uh you know in the first years we tried to get across all the regions you know that was a big Focus because there was so much demand for it in the second year we started going really on Enterprise great features we invented this pretty awesome feature called stretch clusters where you could stretch a vsphere cluster using vsan NSX across two azs in the same region pretty phenomenal for lines of availability that applications start started to get with that particular feature and we kept moving forward all kinds of integration with AWS direct connect Transit gateways with our own Advanced networking capabilities uh you know along the way Disaster Recovery we punched out you need two new Services just focused on that and then more recently we launched our outposts partnership we were up on the stage at reinvent again with Pat and Andy announcing AWS outposts and the VMware flavor of that VMware cloud and AWS outposts I think it's been significant growth in our federal sector as well the federal Empire certification more recently so all in all we're super excited we're five years old the customer momentum is really really strong we are scaling the service massively across all GEOS and industries that's great great update and I think one of the things that you mentioned was how the advantages you guys got from that relationship and this has kind of been the theme for AWS man since I can remember from day one Fred you guys do the heavy lifting as as it's always say for the customers here VMware comes on board takes advantage of the AWS and kind of just doesn't miss a beat continues to move their workloads that everyone's using you know vsphere and these are these are Big workloads on AWS what's the AWS perspective on this how do you see it yeah uh it's pretty fascinating to watch how fast customers can actually transform and move when you take the the skill set that they're familiar with and the advanced capabilities that they've been using on-prem and then overlay it on top of the AWS infrastructure that's that's evolving quickly and and building out new hardware and new instances we'll talk about uh but that combined experience between both of us on a jointly engineered solution uh to bring the best security and the best features that really matter for those workloads uh drive a lot of efficiency and speed for the for the customer so it's been well received and the partnership is stronger than ever from an engineering standpoint from a business standpoint and obviously it's been very interesting to look at just how we stay day one in terms of looking at new features and work and and responding to what customers want so pretty pretty excited about just seeing the transformation and the speed that which customers can move to uh BMC yeah that's a great value probably we've been talking about that in context to anyone building on top of the cloud they can have their own super cloud as we call it if you take advantage of all the capex and investment Amazon's made and AWS is made and and continues to make in performance I as and pass all great stuff I have to ask you guys both as you guys see this going to the next level what are some of the differentiations you see around the service compared to other options on the market what makes it different what's the combination you mentioned jointly engineered what are some of the key differentias of the service compared to others yeah I think one of the key things red talked about is this jointly engineered notion right from day one we were the earlier doctors of the AWS Nitro platform right the reinvention of ec2 back five years ago and so we've been you know having a very very strong engineering partnership at that level I think from uh we have a customer standpoint you get the full software-defined data center compute storage networking on ec2 bare metal across all regions you can scale that elastically up and down it's pretty phenomenal just having that consistency Global right on AWS ec2 Global regions now the other thing that's a real differentiator for us customers tell us about is this whole notion of a managed service right and this was somewhat new to VMware this undifferentiated heavy lifting where customers are to provision rack stack Hardware configure the software on top and then upgrade the software and the security patches on top so we took away all of that pain as customers transition to VMware cloud and AWS in fact my favorite story from last year when we were all going through the lock for Jay debacle the industry was just going through that right favorite proof point from customers was before they could even race uh this issue to us we sent them a notification saying uh we already patched all of your systems no action from you the customers were super thrilled I mean these are large Banks many other customers around the world super thrill they had to take no action for a pretty incredible industry challenge that we were all facing that's a great point you know the whole managed service piece brings up the security and you're kind of teasing at it but you know there's always vulnerabilities that emerge when you're doing complex logic and as you grow your Solutions there's more bits you know Fred we were commenting before we came on cameras more bits than ever before and and at the physics layer too as well as the software so you never know when there's going to be a zero day vulnerability out there just it happens we saw one with Fortinet this week um this came out of the woodwork but moving fast on those patches is huge this brings up the whole support angle I wanted to ask you about how you guys are doing that as well because to me we see the value when we when we talk to customers on the cube about this you know it was a real real easy understanding of how what the cloud means to them with VMware now with the AWS but the question that comes up that we want to get more clarity on is how do you guys handle the support together well what's interesting about this is that it's it's done mutually we have dedicated support teams on both sides that work together pretty seamlessly to make sure that whether there's a issue at any layer including all the way up into the app layer as you think about some of the other workloads like sap we'll go end to end and make sure that we support the customer regardless of where the particular issue might be for them uh and on top of that we look at where where we're improving reliability in as a first order of principle between both companies so from an availability and reliability standpoint it's it's top of mind and no matter where the particular item might land we're going to go help the customer resolve that works really well on the VMware side let's spend the feedback there what's the what's some of the updates same scene yeah yeah I think uh look I mean VMware owns and operates the service will be a phenomenal back in relationship with AWS customers call VMware for the service for any issues and then we have a awesome relationship with AWS in the back end for support issues for any hardware issues capacity management that we jointly do right all the hard problems that customers don't have to worry about uh I think on the front end we also have a really good group of solution Architects across the companies that help to really explain the solution do complex things like Cloud migration which is much much easier with VMware on AWS we're presenting that easy button to the public cloud in many ways and so we have a whole technical audience across the two companies that are working with customers every single day you know you had mentioned a list here some of the Innovations the you mentioned the stretch clustering you know getting the GEOS working Advanced Network disaster recovery um you know fed fed ramp public sector certifications outposts all good you guys are checking the boxes every year you got a good good accomplishments list there on the VMware AWS side here in this relationship the question that I'm interested in is what's next what uh recent Innovations are you doing are you making investments in what's on the list this year what items will be next year how do you see the the new things the list of the cosmos people want to know what's next they don't want to see stagnant uh growth here they want to see more action you know as as uh Cloud kind of continues to scale and modern applications Cloud native you're seeing more and more containers more and more you know more CF CI CD pipelining with with modern apps putting more pressure on the system what's new what's the new Innovations absolutely and I think as a five-year-old service offering uh Innovation is top of mind for us every single day so just to call out a few recent innovations that we announced in San Francisco at VMware Explorer um first of all uh our new platform i4i dot metal it's isolate based it's pretty awesome it's the latest and greatest uh all the speeds and beats that you would expect from VMware and AWS at this point in our relationship we announced two different storage options this notion of working from customer feedback allowing customers even more price reductions really take off that storage and park it externally right and you know separate that from compute so two different storage offerings there one is with AWS FSX NetApp on tap which brings in our NetApp partnership as well into the equation and really get that NetApp based really excited about this offering as well and the second storage offering called VMware Cloud Flex story vmware's own managed storage offering beyond that we've done a lot of other Innovations as well I really wanted to talk about VMware Cloud Flex compute where previously customers could only scale by hosts you know host is 36 to 48 cores give or take but with VMware cloudflex compute we are now allowing this notion of a resource defined compute model where customers can just get exactly the vcpu memory and storage that maps to the applications however small they might be so this notion of granularity is really a big innovation that that we are launching in the market this year and then last but not least topper ransomware of course it's a Hot Topic in the industry we are seeing many many customers ask for this we are happy to announce a new ransomware recovery with our VMware Cloud VR solution a lot of innovation there and the way we are able to do machine learning and make sure the workloads that are covered from snapshots backups are actually safe to use so there's a lot of differentiation on that front as well a lot of networking Innovations with project North Star the ability to have layer 4 through layer seven uh you know new SAS services in that area as well keep in mind that the service already supports managed kubernetes for containers it's built in to the same clusters that have virtual machines and so this notion of a single service with a great TCO for VMS and containers is sort of at the heart of our option the networking side certainly is a hot area to keep innovating on every year it's the same same conversation get better faster networking more more options there the flex computes interesting if you don't mind me getting a quick clarification could you explain the address between resource defined versus Hardware defined because this is kind of what we had saw at explore coming out that notion of resource defined versus Hardware defined what's that what does that mean yeah I mean I think we've been super successful in this Hardware defined notion where we're scaling by the hardware unit uh that we present as software-defined data centers right so that's been super successful but we you know customers wanted more especially customers in different parts of the world wanted to start even smaller and grow even more incrementally right lower the cost even more and so this is the part where resource defined starts to be very very interesting as a way to think about you know here's my bag of resources exactly based on what the customer's requested it would be for fiber machines five containers its size exactly for that and then as utilization grows we elastically behind the scenes were able to grow it through policies so that's a whole different dimension it's a whole different service offering that adds value when customers are comfortable they can go from one to the other they can go back to that post-based model if they so choose to and there's a jump off point across these two different economic models it's kind of cloud flexibility right there I like the name Fred let's get into some of the uh examples of customers if you don't mind let's get into some of these we have some time I want to unpack a little bit of what's going on with the customer deployments one of the things we've heard again on the cube is from customers is they like the clarity of the relationship they love the cloud positioning of it and then what happens is they lift and shift the workloads and it's like feels great it's just like we're running VMware on AWS and then they start consuming higher level Services kind of that adoption Next Level happens um and because it's in the cloud so so can you guys take us through some recent examples of customer wins or deployments where they're using VMware Cloud on AWS on getting started and then how do they progress once they're there how does it evolve can you just walk us through a couple use cases sure um there's a well there's a couple one it's pretty interesting that you know like you said as there's more and more bids you need better and better hardware and networking and we're super excited about the I-4 uh and the capabilities there in terms of doubling and or tripling what we're doing around a lower variability on latency and just improving all the speeds but what customers are doing with it like the college in New Jersey they're accelerating their deployment on a on onboarding over like 7 400 students over a six to eight month period and they've really realized a ton of savings but what's interesting is where and how they can actually grow onto additional native Services too so connectivity to any other services is available as they start to move and migrate into this um the the options there obviously are tied to all the Innovation that we have across any Services whether it's containerized and with what they're doing with tanzu or with any other container and or services within AWS so so there's there's some pretty interesting scenarios where that data and or the processing which is moved quickly with full compliance whether it's in like health care or regulatory business is is allowed to then consume and use things for example with text extract or any other really cool service that has you know monthly and quarterly Innovations so there's things that you just can't could not do before that are coming out uh and saving customers money and building Innovative applications on top of their uh their current uh app base in in a rapid fashion so pretty excited about it there's a lot of examples I think I probably don't have time to go into too many here yeah but that's actually the best part is listening to customers and seeing how many net new services and new applications are they actually building on top of this platform now Ryan what's your perspective from the VMware psychics you know you guys have now a lot of head room to offer customers with Amazon's you know higher level services and or whatever's homegrown what is being rolled out because you now have a lot of hybrid too so so what's your what's your take on what what's happening and with customers I mean it's been phenomenal the customer adoption of this and you know Banks and many other highly sensitive verticals are running production grade applications tier one applications on the service over the last five years and so you know I have a couple of really good examples SNP Global is one of my favorite examples large Bank the merch with IHS Market big sort of conglomeration now both customers were using VMware cloud and AWS in different ways and with the uh with the use case one of their use cases was how do I just respond to these Global opportunities without having to invest in physical data centers and then how do I migrate and consolidate all my data centers across the globe of which there were many and so one specific example for this company was how they migrated thousand one thousand workloads to VMware cloud and AWS in just six weeks pretty phenomenal if you think about everything that goes into a cloud migration process people process technology and the beauty of the technology going from VMware point a to VMware point B the the lowest cost lowest risk approach to adopting we have our cloud in AWS so that's uh you know one of my favorite examples there are many other examples across other verticals that we continue to see the good thing is we're seeing rapid expansion across the globe we're constantly entering new markets uh with a limited number of regions and progressing our roadmap it's great to see I mean the data center migrations go from months many many months to weeks it's interesting to see some of those success stories so congratulations another one of the other uh interesting uh and fascinating uh uh benefits is the sustainability Improvement in terms of being green so the efficiency gains that we have both in current uh generation and New Generation processors and everything that we're doing to make sure that when a customer can be elastic they're also saving power which is really critical in a lot of regions worldwide at this point in time they're they're seeing those benefits if you're running really inefficiently in your own data center that is just a not a great use of power so the actual calculators and the benefits to these workloads is are pretty phenomenal just in being more green which I like we just all need to do our part there and and this is a big part of it here it's a huge it's a huge point about sustainability for everyone glad you called that out the other one I would say is supply chain issues another one you see that constrains I can't buy hardware and the third one is really obvious but no one really talks about it it's security right I mean um I remember interviewing Steven Schmidt with that AWS and many years ago this is like 2013 and um you know at that time people saying the Cloud's not secure and he's like listen it's more secure in the cloud than on premise and if you look at the security breaches it's all about the on-premise data center vulnerabilities not so much Hardware so there's a lot you gotta the the stay current on on the isolation there is hard so I think I think the security and supply chain threat is another one do you agree I I absolutely agree uh it's it's hard to manage supply chain nowadays we put a lot of effort into that and I think we have a great ability to forecast and make sure that we can lean in and have the resources that are available and run them run them more efficiently yeah and then like you said on the security Point Security is job one it is it is the only P1 and if you think of how we build our infrastructure from Nitro all the way up and how we respond and work with our partners and our customers there's nothing more important and Narayan your point earlier about the managed service patching and being on top of things is really going to get better all right final question I really want to thank you for your time on this showcase it's really been a great conversation uh Fred you had made a comment earlier I want to kind of end with the kind of a curveball and put you guys on the spot we're talking about a modern a new modern shift it's another we're seeing another inflection point we've been documenting it it's almost like Cloud hitting another inflection point um with application and open source growth significantly at the app layer continue to put a lot of pressure and innovation in the infrastructure side so the question is for you guys each to answer is what's the same and what's different in today's market so it's kind of like we want more of the same here but also things have changed radically and better here what are the what's what's changed for better and where what's still the same kind of thing hanging around that people are focused on can you share your perspective I'll I'll tackle it um you know uh businesses are complex and they're often unique uh that that's the same uh what's changed is how fast you can innovate the ability to combine manage services and new Innovative services and build new applications is so much faster today leveraging world-class Hardware uh that you don't have to worry about that's elastic you could not do that even five ten years ago to the degree you can today especially with the Innovation so Innovation is accelerating uh at a rate that most people can't even comprehend and understand the the set of services that are available to them it's really fascinating to see what a one pizza team of of Engineers can go actually develop in a week it is phenomenal so super excited about this space and it's only going to continue to accelerate that that's my take there I am you got a lot of platform to compete on with Amazon I got a lot to build on the memory which then you're right on your side what's your what's your answer to that question I think we're seeing a lot of innovation with new applications that customers [Music] I think uh what we see is this whole notion of how do you go from desktop to production to the secure supply chain and how can we truly uh you know build on the agility that developers desire and build all the security and the pipelines to energize that motor production quickly and efficiently I think we are seeing uh you know we're at the very start of that sort of uh of Journey um of course we have invested in kubernetes means to an end but it's so much more Beyond that's happening in the industry and I think we're at the very very beginning of this Transformations Enterprise transformation that many of our customers are going through and we're inherently part of it yeah well gentlemen I really appreciate that we're seeing the same things more the same here on you know solving these complexities with abstractions whether it's you know higher level services with large-scale infrastructure um at your fingertips infrastructure is code infrastructure to be provisioned serverless all the good stuff happening Fred with AWS on your side and we're seeing customers resonate with this idea of being an operator again being a cloud operator and developer so the developer Ops is kind of devops is kind of changing too so all for the better thank you for spending the time we're seeing again that traction with the VMware customer base and it was getting getting along great together so thanks for sharing your perspectives they appreciate it thank you so much okay thank you John okay this is thecube and AWS VMware showcase accelerating business transformation VMware Cloud on AWS jointly engineered solution bringing Innovation to the VMware customer base going to the cloud and Beyond I'm John Furrier your host thanks for watching [Music]
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William Bell, PhoenixNap | VMware Explore 2022
(upbeat music) >> Good afternoon, everyone. Welcome back to the CUBE's day one coverage of VMware Explorer 22, live from San Francisco. I'm Lisa Martin. Dave Nicholson is back with me. Welcome back to the set. We're pleased to welcome William Bell as our next guest. The executive vice president of products at Phoenix NAP. William, welcome to the CUBE. Welcome back to the CUBE. >> Thank you, thank you so much. Happy to be here. >> Talk to us a little, and the audience a little bit about Phoenix NAP. What is it that you guys do? Your history, mission, value prop, all that good stuff. >> Absolutely, yeah. So we're global infrastructures as a service company, foundationally, we are trying to build pure play infrastructure as a service, so that customers that want to adopt cloud infrastructure but maybe don't want to adopt platform as a service and really just, you know, program themselves to a specific API can have that cloud adoption without that vendor lock in of a specific platform service. And we're doing this in 17 regions around the globe today. Yeah, so it's just flexible, easy. That's where we're at. >> I like flexible and easy. >> Flexible and easy. >> You guys started back in Phoenix. Hence the name. Talk to us a little bit about the evolution of the company in the last decade. >> Yeah, 100%. We built a data center in Phoenix expecting that we could build the centralized network access point of Phoenix, Arizona. And I am super proud to say that we've done that. 41 carriers, all three hyperscalers in the building today, getting ready to expand. However, that's not the whole story, right. And what a lot of people don't know is we founded an infrastructure as a service company, it's called Secured Servers no longer exists, but we founded that company the same time and we built it up kind of sidecar to Phoenix NAP and then we merged all of those together to form this kind of global infrastructure platform that customers can consume. >> Talk to us about the relationship with VMware. Obviously, here we are at VMware Explore. There's about seven... We're hearing 7,000 to 10,000 people here. People are ready to be back to hear from VMware and it's partner ecosystem. >> Yeah, I mean, I think that we have this huge history with VMware that maybe a lot of people don't know. We were one of the first six, the SPPs in 2011 at the end of the original kind of data center, whatever, vCloud data center infrastructure thing that they did. And so early on, there was only 10 of us, 11 of us. And most of those names don't exist anymore. We're talking, Terramark, Blue Lock, some of these guys. Good companies, but they've been bought or whatnot. And here's plucky Phoenix NAP, still, you know, offering great VMware cloud services for customers around the globe. >> What are some of the big trends that you're seeing in the market today where customers are in this multi-cloud world? You know this... I love the theme of this event. The center of the multi-cloud universe. Customers are in that by default. How do you help them navigate that and really unlock the value of it? >> Yeah, I think for us, it's about helping customers understand what applications belong where. We're very, very big believers both in the right home. But if you drill down on that right home for right applicator or right application, right home, it's more about the infrastructure choices that you're making for that application leads to just super exciting optimizations, right. If you, as an example, have a large media streaming business and you park it in a public called hyperscaler and you just eat those egress fees, like it's a big deal. Right? And there are other ways to do that, right. If you need a... If your application needs to scale from zero cores to 15,000 cores for an hour, you know, there are hyperscalers for that, right. And people need to learn how to make that choice. Right app, right home, right infrastructure. And that's kind of what we help them do. >> It's interesting that you mentioned the concept of being a pure play in infrastructure as a service. >> Yeah. >> At some point in the past, people would have argued that infrastructure as a service only exists because SaaS isn't good enough yet. In other words, if there's a good enough SaaS application then you don't want IaaS because who wants to mess around with IaaS, infrastructures as a service. Do you have customers who look at what they're developing as so much a core of what their value proposition is that they want to own it? I mean, is that a driving factor? >> I would challenge to say that we're seeing almost every enterprise become a SaaS company. And when that transition happens, SaaS companies actually care a lot about the cost basis, efficiency, uptime of their application. And ultimately, while they don't want to be in the data center business anymore, it doesn't mean that they want to pay someone else to do things that they feel wholly competent in doing. And we're seeing this exciting transition of open source technologies, open source platforms becoming good enough that they don't actually have to manage a lot of things. They can do it in software and the hardware's kind of abstracted. But that actually, I would say is a boon for infrastructure as a service, as an independent thing. It's been minimized over the years, right. People talk about hyperscalers as being cloud infrastructure companies and they're not. They're cloud platform companies, right. And the infrastructure is high quality. It is easy to access and scale, right, but it's ultimately, if you're just using one of those hyperscalers for that infrastructure, building VMs and doing a bunch of things yourself, you're not getting the value out of that hyperscaler. And ultimately that infrastructure's very expensive if you look at it that way. >> So it's interesting because if you look at what infrastructure consists of, which is hardware and software-- >> Yeah. >> People who said, eh, IaaS as is just a bridge to a bright SaaS future, people also will make the argument that the hardware doesn't matter anymore. I imagine that you are doing a lot of optimization with both hardware and stuff like the VMware cloud stack that you deploy as a VCPP partner. >> Absolutely, yeah. >> So to talk about that. >> Absolutely. >> I mean, you agree. I mean, if I were to just pose a question to you, does hardware still matter? Does infrastructure still matter? >> Way more than people think. >> Well, there you go. So what are you doing in that arena, specifically with VCPP? >> Yeah, absolutely. And so I think a good example of that, right, so last VMworld in person, 2019, we showcased a piece of technology that we had been working with Intel on for about two years at the time which was Intel persistent memory DC, persistent memory. Right? And we launched the first VMware cloud offering to have Intel DC persistent memory onboard. So that customers with the VMs that needed that technology could leverage it with the integrations in vSphere 6.7 and ultimately in seven more, right. Now I do think that was maybe a swing and a miss technology potentially but we're going to see it come back. And that specialized infrastructure deployment is a big part of our business, right. Helping people identify, you know, this application, if you'd have this accelerator, this piece of infrastructure, this quality of network can be better, faster, cheaper, right. That kind of mentality of optimization matters a lot. And VMware plays a critical role in that because it still gives the customer the operational excellence that they need without having to do everything themselves, right. And our customers rely on that a lot from VMware to get that whole story, operationally efficient, easy to manage, automated. All those things make a lot of difference to our VMware customers. >> Speaking of customers, what are you hearing, if anything, from customers, VMware customers that are your joint customers about the Broadcom acquisition? Are they excited about it? Are they concerned about it? And how do you talk about that? >> Yeah, I mean, I think that everyone that's in the infrastructure business is doing business with Broadcom, all right. And we've had so many businesses that we've been engaged with that have ultimately been a acquiree. I can say that this one feels different only in the size of the acquisition. VMware carries so much weight. VMware's brand exceeds Broadcom's brand, in my opinion. And I think ultimately, I don't know anything that's not public, right-- >> Well, they rebranded. By the way, on the point of brand, they rebranded their software business, VMware. >> Yeah. I mean, that's what I was going to say. That was the word on the street. I don't know if there's beneficial. Is that a-- >> Well, that's been-- >> But that's the word, right? >> That's what they've said. Well, but when a Avago acquired Broadcom they said, "we'll call ourselves Broadcom." >> Absolutely. Why wouldn't you? >> So yeah. So I imagine that what's been reported is likely-- >> Likely. Yeah, I 100% agree. I think that makes a ton of sense and we can start to see even more great intellectual property in software. That's where, you know, all of these businesses, CA, Symantec, VMware and all of the acquisitions that VMware has made, it's a great software intellectual property platform and they're going to be able to get so much more value out of the leadership team that VMware has here, is going to make a world of difference to the Broadcom software team. Yeah, so I'm very excited, you know. >> It's a lot of announcements this morning, a lot of technical product announcements. What did you hear in that excites you about the evolution of VMware as well as the partnership and the value in it for your customers? >> You know, one of our fastest growing parts of our business is this metal as a service infrastructure business and doing very, very... Using very specific technologies to do very interesting things, makes a big difference in our world and for our customers. So anything that's like smartNICs, disaggregated hypervisor, accelerators as a first class citizen in VMware, all that stuff makes the Phoenix NAP story better. So I'm super excited about that, right. Yeah. >> Well, it's interesting because VCPP is not a term that people who are not insiders know of. What they know is that there are services available in hyperscale cloud providers where you can deploy VMware. Well, you know, VMware cloud stack. Well, you can deploy those VMware cloud stacks with you. >> Absolutely. >> In exactly the same manner. However, to your point, all of this talk about disaggregation of CPU, GPU, DPU, I would argue with it, you're in a better position to deploy that in an agile way than a hyperscale cloud provider would be and foremost, I'm not trying to-- >> No, yeah. >> I'm not angling for a job in your PR department. >> Come on in. >> But the idea that when you start talking about something like metal as a service, as an adjunct or adjacent to a standard deployment of a VMware cloud, it makes a lot of sense. >> Yeah. >> Because there are people who can't do everything within the confines of what the STDC-- >> Yes. >> Consists of. >> Absolutely. >> So, I mean... Am I on the right track? >> No, you are 100% hitting it. I think that that point you made about agility to deliver new technology, right, is a key moment in our kind of delivery every single year, right. As a new chip comes out, Intel chip or Accelerator or something like that, we are likely going to be first to market by six months potentially and possibly ever. Persistent memory never launched in public cloud in any capacity but we have customers running on it today that is providing extreme value for their business, right. When, you know, the discreet GPUs coming from the just announced Flex series GPU from Intel, you're likely not going to see them in public cloud hyperscalers quickly, right. Over time, absolutely. We'll have them day one. Isolate came out, you could get it in our metal as a service platform the morning it launched on demand, right. Those types of agility points, they're not... Because they're hyperscale by nature. If they can't hyperscale it, they're not doing it, right. And I think that that is a very key point. Now, as it comes in towards VMware, we're driving this intersection of building that VCF or VMware cloud foundation which is going to be a key point of the VMware ecosystem. As you see this transition to core based licensing and some of the other things that have been talked about, VMware cloud foundation is going to be the stack that they expect their customers to adopt and deliver. And the fact that we can automate that, deliver it instantaneously in a couple of hours to hardware that you don't need to own, into networks you don't need to manage, but yet you are still in charge, keys to the kingdom, ready to go, just like you're doing it in your own data center, that's the message that we're driving for. >> Can you share a customer example that you think really just shines a big flashlight on the value that you guys are delivering? >> We definitely, you know, we had the pleasure of working with Make-A-Wish foundation for the last seven years. And ultimately, you know, we feel very compelled that every time we help them do something unique, different or what not, save money, that money's going into helping some child that's in need, right. And so we've done so many things together. VMware has stepped up as the plate over the years, done so many things with them. We've sponsored stuff. We've done grants, we've done all kinds of things. The other thing I would say is we are helping the City of Hope and Translational Genomics Research Institute on sequencing single cell RNA so that they can fight COVID, so that they can build cure, well, not cures but build therapies for colon cancer and things like that. And so I think that, you know, this is a driving light for us internally is helping people through efficiency and change. And that's what we're looking for. We're looking for more stories like that. We're looking... If you have a need, we're looking for people to come to us and say, "this is my problem. This is what this looks like. Let us see if we can find a solution that's a little bit different, a little bit out of the box and doesn't have to change your business dramatically." Yeah. >> And who are you talking to within customers? Is this a C level conversation? >> Yeah, I mean, I would say that we would love it to be... I think most companies would love to have that, you know, CFO conversation with every single customer. I would say VPs of engineering, increasingly, especially as we become more API centric, those guys are driving a lot of those purchasing decisions. Five years ago, I would've said director of IT, like director of IT. Now today, it's like VP of engineering, usually software oriented folks looking to deliver some type of application on top of a piece of hardware or in a cloud, right. And those guys are, you know, I guess, that's even another point, VMware's doing so much work on the API side that they don't get any credit for. Terraform, Ansible, all these integrations, VMware doing so much in this area and they just don't get any credit for it ever, right. It's just like, VMware's the dinosaur and they're just not, right. But that's the thing that people think of today because of the hype of the hyperscaler. I think that's... Yeah. >> When you're in customer conversations, maybe with prospects, are you seeing more customers that have gone all in on a hyperscaler and are having issues and coming to you guys saying help, this is getting way too expensive? >> Yeah, I think it's the unexpected growth problem or even the expected growth problem where they just thought it would be okay, but they've suffered some type of competitive pressure that they've had to optimize for and they just didn't really expect it. And so, I think that increasingly we are finding organizations that quickly adopted public cloud. If they did a full digital transformation of their business and then transformation of their applications, a lot of them now feel very locked in because every application is just reliant on x hyperscaler forever, or they didn't transform anything and they just migrated and parked it. And the bills that are coming in are just like, whoa like, how is that possible? We are typically never recommending get out of the public cloud. We are just... It's not... If I say the right home for the right application, it's by default saying that there are right applications for hyperscalers. Parking your VMware environment that you just migrated to a hyperscaler, not the right application. You know, I would love you to be with me but if you want to do that, at least go to VMC on AWS or go to OCVS or GCVE or any of those. If that's going to go with a Google or an Amazon and that's just the mandate and you're going to move your applications, don't just move them into native. Move them into a VMware solution and then if you still want to make that journey, that full transformation, go ahead and make it. I would still argue that that's not the most efficient way but, you know, if you're going to do anything, don't just dump it all into cloud, the native hyperscaler stuff. >> Good advice. >> So what do typical implementations look like with you guys when you're moving on premises environments into going back to the VCPP, STDC model? >> Absolutely. Do you have people moving and then transforming and re-platforming? What does that look like? What's the typical-- >> Yeah. I mean, I do not believe that anybody has fully made up their mind if exactly where they want to be. I'm only going to be in this cloud. It's an in the close story, right. And so even when we get customers, you know, we firmly believe that the right place to just pick up and migrate is to a VCPP cloud. Better cost effectiveness, typically better technology, you know service, right. Better service, right. We've been part of VMware for 12 years. We love the technology behind VMC's, now AWS is fantastic, but it's still just infrastructure without any help at all right, right. They're going to be there to support their technology but they're not going to help you with the other stuff. We can do some of those things. And if it's not us, it's another VCPP provider that has that expertise that you might need. So yes, we help you quickly, easily migrate everything to a VMware cloud. And then you have a decision point to make. You're happy where you are, you are leveraging public cloud for a certain applications. You're leveraging VMware cloud offerings for the standard applications that you've been running for years. Do you transform them? Do you keep them? What do you do? All those decisions can be made later. But I stress that repurchasing all your hardware again, staying inside your colo and doing everything yourself, it is for me, it's like a company telling me they're going to build a data center for themselves, single tenant data center. Like no one's doing that, right. But there are more options out there than just I'm going to go to Azure, right. Think about it. Take the time, assess the landscape. And VMware cloud providers as a whole, all 17,000 of us or whatever across the globe, people don't know that group of individuals of the companies is the third or fourth potentially largest cloud in the world. Right? That's the power of the VMware cloud provider ecosystem. >> Last question for you as we wrap up here. Where can the audience go to learn more about Phoenix NAP and really start test driving with you guys? >> Absolutely. Well, if you come to phoenixnap.com, I guarantee you that we will re-target you and you can click on a banner later if you don't want to stay there. (Lisa laughs) But yeah, phoenixnap.com has all the information that you need. We also put out tons of helpful content. So if you're looking for anything technology oriented and you're just, "I want to upgrade to Ubuntu," you're likely going to end up on a phoenixnap.com website looking for that. And then you can find out more about what we do. >> Awesome, phoenixnap.com. William, thank you very much for joining Dave and me, talking about what you guys are doing, what you're enabling customers to achieve as the world continues to evolve at a very dynamic pace. We appreciate your insights. >> Absolutely, thank you so much >> For our guest and Dave Nicholson, I'm Lisa Martin. You've been watching the CUBE live from VMware Explorer, 2022. Dave and I will be joined by a guest consultant for our keynote wrap at the end of the day in just a few minutes. So stick around. (upbeat music)
SUMMARY :
Welcome back to the Happy to be here. What is it that you guys do? you know, program company in the last decade. And I am super proud to say People are ready to be back still, you know, offering I love the theme of this event. and you just eat those egress It's interesting that you mentioned I mean, is that a driving factor? and the hardware's kind of abstracted. I imagine that you are I mean, you agree. So what are you doing in that arena, And VMware plays a critical role in that I can say that this one By the way, on the point of brand, I mean, that's what I was going to say. Well, but when a Avago acquired Broadcom Absolutely. So I imagine that what's VMware and all of the that excites you about all that stuff makes the Well, you know, VMware cloud stack. In exactly the same manner. job in your PR department. But the idea that when you Am I on the right track? to hardware that you don't need to own, And so I think that, you know, And those guys are, you know, that you just migrated to a hyperscaler, Do you have people moving that you might need. Where can the audience go to information that you need. talking about what you guys are doing, Dave and I will be joined
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Prakash Darji, Pure Storage
(upbeat music) >> Hello, and welcome to the special Cube conversation that we're launching in conjunction with Pure Accelerate. Prakash Darji is here, is the general manager of Digital Experience. They actually have a business unit dedicated to this at Pure Storage. Prakash, welcome back, good to see you. >> Yeah Dave, happy to be here. >> So a few weeks back, you and I were talking about the Shift 2 and as a service economy and which is a good lead up to Accelerate, held today, we're releasing this video in LA. This is the fifth in person Accelerate. It's got a new tagline techfest so you're making it fun, but still hanging out to the tech, which we love. So this morning you guys made some announcements expanding the portfolio. I'm really interested in your reaffirmed commitment to Evergreen. That's something that got this whole trend started in the introduction of Evergreen Flex. What is that all about? What's your vision for Evergreen Flex? >> Well, so look, this is one of the biggest moments that I think we have as a company now, because we introduced Evergreen and that was and probably still is one of the largest disruptions to happen to the industry in a decade. Now, Evergreen Flex takes the power of modernizing performance and capacity to storage beyond the box, full stop. So we first started on a project many years ago to say, okay, how can we bring that modernization concept to our entire portfolio? That means if someone's got 10 boxes, how do you modernize performance and capacity across 10 boxes or across maybe FlashBlade and FlashArray. So with Evergreen Flex, we first are starting to hyper disaggregate performance and capacity and the capacity can be moved to where you need it. So previously, you could have thought of a box saying, okay, it has this performance or capacity range or boundary, but let's think about it beyond the box. Let's think about it as a portfolio. My application needs performance or capacity for storage, what if I could bring the resources to it? So with Evergreen Flex within the QLC family with our FlashBlade and our FlashArray QLC projects, you could actually move QLC capacity to where you need it. And with FlashArray X and XL or TLC family, you could move capacity to where you need it within that family. Now, if you're enabling that, you have to change the business model because the capacity needs to get build where you use it. If you use it in a high performance tier, you could build at a high performance rate. If you use it as a lower performance tier, you could build at a lower performance rate. So we changed the business model to enable this technology flexibility, where customers can buy the hardware and they get a pay per use consumption model for the software and services, but this enables the technology flexibility to use your capacity wherever you need. And we're just continuing that journey of hyper disaggregated. >> Okay, so you solve the problem of having to allocate specific capacity or performance to a particular workload. You can now spread that across whatever products in the portfolio, like you said, you're disaggregating performance and capacity. So that's very cool. Maybe you could double click on that. You obviously talk to customers about doing this. They were in pain a little bit, right? 'Cause they had this sort of stovepipe thing. So talk a little bit about the customer feedback that led you here. >> Well, look, let's just say today if you're an application developer or you haven't written your app yet, but you know you're going to. Well, you need that at least say I need something, right? So someone's going to ask you what kind of storage do you need? How many IOPS, what kind of performance capacity, before you've written your code. And you're going to buy something and you're going to spend that money. Now at that point, you're going to go write your application, run it on that box and then say, okay, was I right or was I wrong? And you know what? You were guessing before you wrote the software. After you wrote the software, you can test it and decide what you need, how it's going to scale, et cetera. But if you were wrong, you already bought something. In a hyper disaggregated world, that capacity is not a sunk cost, you can use it wherever you want. You can use capacity of somewhere else and bring it over there. So in the world of application development and in the world of storage, today people think about, I've got a workload, it's SAP, it's Oracle, I've built this custom app. I need to move it to a tier of storage, a performance class. Like you think about the application and you think about moving the application. And it takes time to move the application, takes performance, takes loan, it's a scheduled event. What if you said, you know what? You don't have to do any of that. You just move the capacity to where you need it, right? >> Yep. >> So the application's there and you actually have the ability to instantaneously move the capacity to where you need it for the application. And eventually, where we're going is we're looking to do the same thing across the performance hearing. So right now, the biggest benefit is the agility and flexibility a customer has across their fleet. So Evergreen was great for the customer with one array, but Evergreen Flex now brings that power to the entire fleet. And that's not tied to just FlashArray or FlashBlade. We've engineered a data plane in our direct flash fabric software to be able to take on the personality of the system it needs to go into. So when a data pack goes into a FlashBlade, that data pack is optimized for use in that scale out architecture with the metadata for FlashBlade. When it goes into a FlashArray C it's optimized for that metadata structure. So our Purity software has made this transformative to be able to do this. And we created a business model that allowed us to take advantage of this technology flexibility. >> Got it. Okay, so you got this mutually interchangeable performance and capacity across the portfolio beautiful. And I want to come back to sort of the Purity, but help me understand how this is different from just normal Evergreen, existing evergreen options. You mentioned the one array, but help us understand that more fully. >> Well, look, so in addition to this, like we had Evergreen Gold historically. We introduced Evergreen Flex and we had Pure as a service. So you had kind of two spectrums previously. You had Evergreen Gold on one hand, which modernized the performance and capacity of a box. You had Pure as a service that said don't worry about the box, tell me how many IOPS you have and will run and operate and manage that service for you. I think we've spoken about that previously on theCUBE. >> Yep. >> Now, we have this model where it's not just about the box, we have this model where we say, you know what, it's your fleet. You're going to run and operate and manage your fleet and you could move the capacity to where you need it. So as we started thinking about this, we decided to unify our entire portfolio of sub software and subscription services under the Evergreen brand. Evergreen Gold we're renaming to Evergreen Forever. We've actually had seven customers just crossed a decade of updates Forever Evergreen within a box. So Evergreen Forever is about modernizing a box. Evergreen Flex is about modernizing your fleet and Evergreen one, which is our rebrand of Pure as a service is about modernizing your labor. Instead of you worrying about it, let us do it for you. Because if you're an application developer and you're trying to figure out, where should I put my capacity? Where should I do it? You can just sign up for the IOPS you need and let us actually deliver and move the components to where you need it for performance, capacity, management, SLAs, et cetera. So as we think about this, for us this is a spectrum and a continuum of where you're at in the modernization journey to software subscription and services. >> Okay, got it. So why did you feel like now was the right time for the rebranding and the renaming convention, what's behind? What was the thing? Take us inside the internal conversations and the chalkboard discussion? >> Well, look, the chalkboard discussion's simple. It's everything was built on the Evergreen stateless architecture where within a box, right? We disaggregated the performance and capacity within the box already, 10 years ago within Evergreen. And that's what enabled us to build Pure as a service. That's why I say like when companies say they built a service, I'm like it's not a service if you have to do a data migration. You need a stateless architecture that's disaggregated. You can almost think of this as the anti hyper-converge, right? That's going the other way. It's hyper disaggregated. >> Right. >> And that foundation is true for our whole portfolio. That was fundamental, the Evergreen architecture. And then if Gold is modernizing a box and Flex is modernizing your fleet and your portfolio and Pure as a service is modernizing the labor, it is more of a continuation in the spectrum of how do you ensure you get better with age, right? And it's like one of those things when you think about a car. Miles driven on a car means your car's getting older and it doesn't necessarily get better with age, right? What's interesting when you think about the human body, yeah, you get older and some people deteriorate with age and some people it turns out for a period of time, you pick up some muscle mass, you get a little bit older, you get a little bit wiser and you get a little bit better with age for a while because you're putting in the work to modernize, right? But where in infrastructure and hardware and technology are you at the point where it always just gets better with age, right? We've introduced that concept 10 years ago. And we've now had proven industry success over a decade, right? As I mentioned, our first seven customers who've had a decade of Evergreen update started with an FA-300 way back when, and since then performance and capacity has been getting better over time with Evergreen Forever. So this is the next 10 years of it getting better and better for the company and not just tying it to the box because now we've grown up, we've got customers with like large fleets. I think one of our customers just hit 900 systems, right? >> Wow. >> So when you have 900 systems, right? And you're running a fleet you need to think about, okay, how am I using these resources? And in this day and age in that world, power becomes a big thing because if you're using resources inefficiently and the cost of power and energy is up, you're going to be in a world of hurt. So by using Flex where you can move the capacity to where it's needed, you're creating the most efficient operating environment, which is actually the lowest power consumption environment as well. >> Right. >> So we're really excited about this journey of modernizing, but that rebranding just became kind of a no brainer to us because it's all part of the spectrum on your journey of whether you're a single array customer, you're a fleet customer, or you don't want to even run, operate and manage. You can actually just say, you know what, give me the guarantee in the SLA. So that's the spectrum that informed the rebranding. >> Got it. Yeah, so to your point about the human body, all you got to do is look at Tom Brady's NFL combine videos and you'll see what a transformation. Fine wine is another one. I like the term hyper disaggregated because that to me is consistent with what's happening with the cloud and edge. We're building this hyper distributed or disaggregated system. So I want to just understand a little bit about you mentioned Purity so there's this software obviously is the enabler here, but what's under the covers? Is it like a virtualizer or megaload balancer, metadata manager, what's the tech behind this? >> Yeah, so we'll do a little bit of a double tech, right? So we have this concept of drives where in Purity, we build our own software for direct flash that takes the NAND and we do the NAND management as we're building our drives in Purity software. Now ,that advantage gives us the ability to say how should this drive behave? So in a FlashArray C system, it can behave as part of a FlashArray C and its usable capacity that you can write because the metadata and some of the system information is in NVRAM as part of the controller, right? So you have some metadata capability there. In a legend architecture for example, you have a distributed Blade architecture. So you need parts of that capacity to operate almost like a single layer chip where you can actually have metadata operations independent of your storage operations that operate like QLC. So we actually manage the NAND in a very very different way based on the persona of the system it's going into, right? So this capacity to make it usable, right? It's like saying a competitor could go ahead name it, Dell that has power max in Isilon, HPE that has single store and three power and nimble and like you name, like can you really from a technology standpoint say your capacity can be used anywhere or all these independent systems. Everyone's thinking about the world like a system, like here's this system, here's that system, here's that system. And your capacity is locked into a system. To be able to unlock that capacity to the system, you need to behave differently with the media type in the operating environment you're going into and that's what Purity does, right? So we are doing that as part of our direct Flex software around how we manage these drives to enable this. >> Well, it's the same thing in the cloud precaution, right? I mean, you got different APIs and primitive for object, for block, for file. Now, it's all programmable infrastructure so that makes it easier, but to the point, it's still somewhat stovepipe. So it's funny, it's good to see your commitment to Evergreen, I think you're right. You lay down the gauntlet a decade plus ago. First everybody ignored you and then they kind of laughed at you, then they criticized you, and then they said, oh, then you guys reached the escape velocity. So you had a winning hand. So I'm interested in that sort of progression over the past decade where you're going, why this is so important to your customers, where you're trying to get them ultimately. >> Well, look, the thing that's most disappointing is if I bought 100 terabytes still have to re-buy it every three or five years. That seems like a kind of ridiculous proposition, but welcome to storage. You know what I mean? That's what most people do with Evergreen. We want to end data migrations. We want to make sure that every software updates, hardware updates, non disruptive. We want to make it easy to deploy and run at scale for your fleet. And eventually we want everyone to move to our Evergreen one, formerly Pure as a service where we can run and operate and manage 'cause this is all about trust. We're trying to create trust with the customer to say, trust us, to run and operate and scale for you and worry about your business because we make tech easy. And like think about this hyper disaggregated if you go further. If you're going further with hyper disaggregated, you can think about it as like performance and capacity is your Lego building blocks. Now for anyone, I have a son, he wants to build a Lego Death Star. He didn't have that manual, he's toast. So when you move to at scale and you have this hyper disaggregated world and you have this unlimited freedom, you have unlimited choice. It's the problem of the cloud today, too much choice, right? There's like hundreds of instances of this, what do I even choose? >> Right. >> Well, so the only way to solve that problem and create simplicity when you have so much choice is put data to work. And that's where Pure one comes in because we've been collecting and we can scan your landscape and tell you, you should move these types of resources here and move those types of resources there, right? In the past, it was always about you should move this application there or you should move this application there. We're actually going to turn the entire industry on it's head. It's not like applications and data have gravity. So let's think about moving resources to where that are needed versus saying resources are a fixed asset, let's move the applications there. So that's a concept that's new to the industry. Like we're creating that concept, we're introducing that concept because now we have the technology to make that reality a new efficient way of running storage for the world. Like this is that big for the company. >> Well, I mean, a lot of the failures in data analytics and data strategies are a function of trying to jam everything into a single monolithic system and hyper centralize it. Data by its very nature is distributed. So hyper disaggregated fits that model and the pendulum's clearly swinging to that. Prakash, great to have you, purestorage.com I presume is where I can learn more? >> Oh, absolutely. We're super excited and our pent up by demand I think in this space is huge so we're looking forward to bringing this innovation to the world. >> All right, hey, thanks again. Great to see you, I appreciate you coming on and explaining this new model and good luck with it. >> All right, thank you. >> All right, and thanks for watching. This is David Vellante, and appreciate you watching this Cube conversation, we'll see you next time. (upbeat music)
SUMMARY :
is the general manager So this morning you guys capacity to where you need it. in the portfolio, like you So someone's going to ask you the capacity to where you and capacity across the the box, tell me how many IOPS you have capacity to where you need it. and the chalkboard discussion? if you have to do a data migration. and technology are you at the point So when you have 900 systems, right? So that's the spectrum that disaggregated because that to me and like you name, like can you really So you had a winning hand. and you have this hyper and create simplicity when you have and the pendulum's to bringing this innovation to the world. appreciate you coming on and appreciate you watching
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The Future Is Built On InFluxDB
>>Time series data is any data that's stamped in time in some way that could be every second, every minute, every five minutes, every hour, every nanosecond, whatever it might be. And typically that data comes from sources in the physical world like devices or sensors, temperature, gauges, batteries, any device really, or things in the virtual world could be software, maybe it's software in the cloud or data and containers or microservices or virtual machines. So all of these items, whether in the physical or virtual world, they're generating a lot of time series data. Now time series data has been around for a long time, and there are many examples in our everyday lives. All you gotta do is punch up any stock, ticker and look at its price over time and graphical form. And that's a simple use case that anyone can relate to and you can build timestamps into a traditional relational database. >>You just add a column to capture time and as well, there are examples of log data being dumped into a data store that can be searched and captured and ingested and visualized. Now, the problem with the latter example that I just gave you is that you gotta hunt and Peck and search and extract what you're looking for. And the problem with the former is that traditional general purpose databases they're designed as sort of a Swiss army knife for any workload. And there are a lot of functions that get in the way and make them inefficient for time series analysis, especially at scale. Like when you think about O T and edge scale, where things are happening super fast, ingestion is coming from many different sources and analysis often needs to be done in real time or near real time. And that's where time series databases come in. >>They're purpose built and can much more efficiently support ingesting metrics at scale, and then comparing data points over time, time series databases can write and read at significantly higher speeds and deal with far more data than traditional database methods. And they're more cost effective instead of throwing processing power at the problem. For example, the underlying architecture and algorithms of time series databases can optimize queries and they can reclaim wasted storage space and reuse it. At scale time, series databases are simply a better fit for the job. Welcome to moving the world with influx DB made possible by influx data. My name is Dave Valante and I'll be your host today. Influx data is the company behind InfluxDB. The open source time series database InfluxDB is designed specifically to handle time series data. As I just explained, we have an exciting program for you today, and we're gonna showcase some really interesting use cases. >>First, we'll kick it off in our Palo Alto studios where my colleague, John furrier will interview Evan Kaplan. Who's the CEO of influx data after John and Evan set the table. John's gonna sit down with Brian Gilmore. He's the director of IOT and emerging tech at influx data. And they're gonna dig into where influx data is gaining traction and why adoption is occurring and, and why it's so robust. And they're gonna have tons of examples and double click into the technology. And then we bring it back here to our east coast studios, where I get to talk to two practitioners, doing amazing things in space with satellites and modern telescopes. These use cases will blow your mind. You don't want to miss it. So thanks for being here today. And with that, let's get started. Take it away. Palo Alto. >>Okay. Today we welcome Evan Kaplan, CEO of influx data, the company behind influx DB. Welcome Evan. Thanks for coming on. >>Hey John, thanks for having me >>Great segment here on the influx DB story. What is the story? Take us through the history. Why time series? What's the story >><laugh> so the history history is actually actually pretty interesting. Um, Paul dicks, my partner in this and our founder, um, super passionate about developers and developer experience. And, um, he had worked on wall street building a number of time series kind of platform trading platforms for trading stocks. And from his point of view, it was always what he would call a yak shave, which means you had to do a ton of work just to start doing work, which means you had to write a bunch of extrinsic routines. You had to write a bunch of application handling on existing relational databases in order to come up with something that was optimized for a trading platform or a time series platform. And he sort of, he just developed this real clear point of view is this is not how developers should work. And so in 2013, he went through why Combinator and he built something for, he made his first commit to open source in flu DB at the end of 2013. And, and he basically, you know, from my point of view, he invented modern time series, which is you start with a purpose-built time series platform to do these kind of workloads. And you get all the benefits of having something right outta the box. So a developer can be totally productive right away. >>And how many people in the company what's the history of employees and stuff? >>Yeah, I think we're, I, you know, I always forget the number, but it's something like 230 or 240 people now. Um, the company, I joined the company in 2016 and I love Paul's vision. And I just had a strong conviction about the relationship between time series and IOT. Cuz if you think about it, what sensors do is they speak time, series, pressure, temperature, volume, humidity, light, they're measuring they're instrumenting something over time. And so I thought that would be super relevant over long term and I've not regretted it. >>Oh no. And it's interesting at that time, go back in the history, you know, the role of databases, well, relational database is the one database to rule the world. And then as clouds started coming in, you starting to see more databases, proliferate types of databases and time series in particular is interesting. Cuz real time has become super valuable from an application standpoint, O T which speaks time series means something it's like time matters >>Time. >>Yeah. And sometimes data's not worth it after the time, sometimes it worth it. And then you get the data lake. So you have this whole new evolution. Is this the momentum? What's the momentum, I guess the question is what's the momentum behind >>You mean what's causing us to grow. So >>Yeah, the time series, why is time series >>And the >>Category momentum? What's the bottom line? >>Well, think about it. You think about it from a broad, broad sort of frame, which is where, what everybody's trying to do is build increasingly intelligent systems, whether it's a self-driving car or a robotic system that does what you want to do or a self-healing software system, everybody wants to build increasing intelligent systems. And so in order to build these increasing intelligent systems, you have to instrument the system well, and you have to instrument it over time, better and better. And so you need a tool, a fundamental tool to drive that instrumentation. And that's become clear to everybody that that instrumentation is all based on time. And so what happened, what happened, what happened what's gonna happen? And so you get to these applications like predictive maintenance or smarter systems. And increasingly you want to do that stuff, not just intelligently, but fast in real time. So millisecond response so that when you're driving a self-driving car and the system realizes that you're about to do something, essentially you wanna be able to act in something that looks like real time, all systems want to do that, want to be more intelligent and they want to be more real time. And so we just happen to, you know, we happen to show up at the right time in the evolution of a >>Market. It's interesting near real time. Isn't good enough when you need real time. >><laugh> yeah, it's not, it's not. And it's like, and it's like, everybody wants, even when you don't need it, ironically, you want it. It's like having the feature for, you know, you buy a new television, you want that one feature, even though you're not gonna use it, you decide that your buying criteria real time is a buying criteria >>For, so you, I mean, what you're saying then is near real time is getting closer to real time as possible, as fast as possible. Right. Okay. So talk about the aspect of data, cuz we're hearing a lot of conversations on the cube in particular around how people are implementing and actually getting better. So iterating on data, but you have to know when it happened to get, know how to fix it. So this is a big part of how we're seeing with people saying, Hey, you know, I wanna make my machine learning algorithms better after the fact I wanna learn from the data. Um, how does that, how do you see that evolving? Is that one of the use cases of sensors as people bring data in off the network, getting better with the data knowing when it happened? >>Well, for sure. So, so for sure, what you're saying is, is, is none of this is non-linear, it's all incremental. And so if you take something, you know, just as an easy example, if you take a self-driving car, what you're doing is you're instrumenting that car to understand where it can perform in the real world in real time. And if you do that, if you run the loop, which is I instrumented, I watch what happens, oh, that's wrong? Oh, I have to correct for that. I correct for that in the software. If you do that for a billion times, you get a self-driving car, but every system moves along that evolution. And so you get the dynamic of, you know, of constantly instrumenting watching the system behave and do it. And this and sets up driving car is one thing. But even in the human genome, if you look at some of our customers, you know, people like, you know, people doing solar arrays, people doing power walls, like all of these systems are getting smarter. >>Well, let's get into that. What are the top applications? What are you seeing for your, with in, with influx DB, the time series, what's the sweet spot for the application use case and some customers give some >>Examples. Yeah. So it's, it's pretty easy to understand on one side of the equation that's the physical side is sensors are sensors are getting cheap. Obviously we know that and they're getting the whole physical world is getting instrumented, your home, your car, the factory floor, your wrist, watch your healthcare, you name it. It's getting instrumented in the physical world. We're watching the physical world in real time. And so there are three or four sweet spots for us, but, but they're all on that side. They're all about IOT. So they're think about consumer IOT projects like Google's nest todo, um, particle sensors, um, even delivery engines like rapid who deliver the Instacart of south America, like anywhere there's a physical location do and that's on the consumer side. And then another exciting space is the industrial side factories are changing dramatically over time. Increasingly moving away from proprietary equipment to develop or driven systems that run operational because what, what has to get smarter when you're building, when you're building a factory is systems all have to get smarter. And then, um, lastly, a lot in the renewables sustainability. So a lot, you know, Tesla, lucid, motors, Cola, motors, um, you know, lots to do with electric cars, solar arrays, windmills, arrays, just anything that's gonna get instrumented that where that instrumentation becomes part of what the purpose >>Is. It's interesting. The convergence of physical and digital is happening with the data IOT. You mentioned, you know, you think of IOT, look at the use cases there, it was proprietary OT systems. Now becoming more IP enabled internet protocol and now edge compute, getting smaller, faster, cheaper AI going to the edge. Now you have all kinds of new capabilities that bring that real time and time series opportunity. Are you seeing IOT going to a new level? What was the, what's the IOT where's the IOT dots connecting to because you know, as these two cultures merge yeah. Operations, basically industrial factory car, they gotta get smarter, intelligent edge is a buzzword, but I mean, it has to be more intelligent. Where's the, where's the action in all this. So the >>Action, really, it really at the core, it's at the developer, right? Because you're looking at these things, it's very hard to get an off the shelf system to do the kinds of physical and software interaction. So the actions really happen at the developer. And so what you're seeing is a movement in the world that, that maybe you and I grew up in with it or OT moving increasingly that developer driven capability. And so all of these IOT systems they're bespoke, they don't come out of the box. And so the developer, the architect, the CTO, they define what's my business. What am I trying to do? Am I trying to sequence a human genome and figure out when these genes express theself or am I trying to figure out when the next heart rate monitor's gonna show up on my apple watch, right? What am I trying to do? What's the system I need to build. And so starting with the developers where all of the good stuff happens here, which is different than it used to be, right. Used to be you'd buy an application or a service or a SA thing for, but with this dynamic, with this integration of systems, it's all about bespoke. It's all about building >>Something. So let's get to the developer real quick, real highlight point here is the data. I mean, I could see a developer saying, okay, I need to have an application for the edge IOT edge or car. I mean, we're gonna have, I mean, Tesla's got applications of the car it's right there. I mean, yes, there's the modern application life cycle now. So take us through how this impacts the developer. Does it impact their C I C D pipeline? Is it cloud native? I mean, where does this all, where does this go to? >>Well, so first of all, you're talking about, there was an internal journey that we had to go through as a company, which, which I think is fascinating for anybody who's interested is we went from primarily a monolithic software that was open sourced to building a cloud native platform, which means we had to move from an agile development environment to a C I C D environment. So to a degree that you are moving your service, whether it's, you know, Tesla monitoring your car and updating your power walls, right. Or whether it's a solar company updating the arrays, right. To degree that that service is cloud. Then increasingly remove from an agile development to a C I C D environment, which you're shipping code to production every day. And so it's not just the developers, all the infrastructure to support the developers to run that service and that sort of stuff. I think that's also gonna happen in a big way >>When your customer base that you have now, and as you see, evolving with infl DB, is it that they're gonna be writing more of the application or relying more on others? I mean, obviously there's an open source component here. So when you bring in kind of old way, new way old way was I got a proprietary, a platform running all this O T stuff and I gotta write, here's an application. That's general purpose. Yeah. I have some flexibility, somewhat brittle, maybe not a lot of robustness to it, but it does its job >>A good way to think about this is versus a new way >>Is >>What so yeah, good way to think about this is what, what's the role of the developer slash architect CTO that chain within a large, within an enterprise or a company. And so, um, the way to think about it is I started my career in the aerospace industry <laugh> and so when you look at what Boeing does to assemble a plane, they build very, very few of the parts. Instead, what they do is they assemble, they buy the wings, they buy the engines, they assemble, actually, they don't buy the wings. It's the one thing they buy the, the material for the w they build the wings, cuz there's a lot of tech in the wings and they end up being assemblers smart assemblers of what ends up being a flying airplane, which is pretty big deal even now. And so what, what happens with software people is they have the ability to pull from, you know, the best of the open source world. So they would pull a time series capability from us. Then they would assemble that with, with potentially some ETL logic from somebody else, or they'd assemble it with, um, a Kafka interface to be able to stream the data in. And so they become very good integrators and assemblers, but they become masters of that bespoke application. And I think that's where it goes, cuz you're not writing native code for everything. >>So they're more flexible. They have faster time to market cuz they're assembling way faster and they get to still maintain their core competency. Okay. Their wings in this case, >>They become increasingly not just coders, but designers and developers. They become broadly builders is what we like to think of it. People who start and build stuff by the way, this is not different than the people just up the road Google have been doing for years or the tier one, Amazon building all their own. >>Well, I think one of the things that's interesting is is that this idea of a systems developing a system architecture, I mean systems, uh, uh, systems have consequences when you make changes. So when you have now cloud data center on premise and edge working together, how does that work across the system? You can't have a wing that doesn't work with the other wing kind of thing. >>That's exactly. But that's where the that's where the, you know, that that Boeing or that airplane building analogy comes in for us. We've really been thoughtful about that because IOT it's critical. So our open source edge has the same API as our cloud native stuff that has enterprise on pre edge. So our multiple products have the same API and they have a relationship with each other. They can talk with each other. So the builder builds it once. And so this is where, when you start thinking about the components that people have to use to build these services is that you wanna make sure, at least that base layer, that database layer, that those components talk to each other. >>So I'll have to ask you if I'm the customer. I put my customer hat on. Okay. Hey, I'm dealing with a lot. >>That mean you have a PO for <laugh> >>A big check. I blank check. If you can answer this question only if the tech, if, if you get the question right, I got all this important operation stuff. I got my factory, I got my self-driving cars. This isn't like trivial stuff. This is my business. How should I be thinking about time series? Because now I have to make these architectural decisions, as you mentioned, and it's gonna impact my application development. So huge decision point for your customers. What should I care about the most? So what's in it for me. Why is time series >>Important? Yeah, that's a great question. So chances are, if you've got a business that was, you know, 20 years old or 25 years old, you were already thinking about time series. You probably didn't call it that you built something on a Oracle or you built something on IBM's DB two, right. And you made it work within your system. Right? And so that's what you started building. So it's already out there. There are, you know, there are probably hundreds of millions of time series applications out there today. But as you start to think about this increasing need for real time, and you start to think about increasing intelligence, you think about optimizing those systems over time. I hate the word, but digital transformation. Then you start with time series. It's a foundational base layer for any system that you're gonna build. There's no system I can think of where time series, shouldn't be the foundational base layer. If you just wanna store your data and just leave it there and then maybe look it up every five years. That's fine. That's not time. Series time series is when you're building a smarter, more intelligent, more real time system. And the developers now know that. And so the more they play a role in building these systems, the more obvious it becomes. >>And since I have a PO for you and a big check, yeah. What is, what's the value to me as I, when I implement this, what's the end state, what's it look like when it's up and running? What's the value proposition for me. What's an >>So, so when it's up and running, you're able to handle the queries, the writing of the data, the down sampling of the data, they're transforming it in near real time. So that the other dependencies that a system that gets for adjusting a solar array or trading energy off of a power wall or some sort of human genome, those systems work better. So time series is foundational. It's not like it's, you know, it's not like it's doing every action that's above, but it's foundational to build a really compelling, intelligent system. I think that's what developers and archs are seeing now. >>Bottom line, final word. What's in it for the customer. What's what, what's your, um, what's your statement to the customer? What would you say to someone looking to do something in time series on edge? >>Yeah. So, so it's pretty clear to clear to us that if you're building, if you view yourself as being in the build business of building systems that you want 'em to be increasingly intelligent, self-healing autonomous. You want 'em to operate in real time that you start from time series. But I also wanna say what's in it for us influx what's in it for us is people are doing some amazing stuff. You know, I highlighted some of the energy stuff, some of the human genome, some of the healthcare it's hard not to be proud or feel like, wow. Yeah. Somehow I've been lucky. I've arrived at the right time, in the right place with the right people to be able to deliver on that. That's that's also exciting on our side of the equation. >>Yeah. It's critical infrastructure, critical, critical operations. >>Yeah. >>Yeah. Great stuff, Evan. Thanks for coming on. Appreciate this segment. All right. In a moment, Brian Gilmore director of IOT and emerging technology that influx day will join me. You're watching the cube leader in tech coverage. Thanks for watching >>Time series data from sensors systems and applications is a key source in driving automation and prediction in technologies around the world. But managing the massive amount of timestamp data generated these days is overwhelming, especially at scale. That's why influx data developed influx DB, a time series data platform that collects stores and analyzes data influx DB empowers developers to extract valuable insights and turn them into action by building transformative IOT analytics and cloud native applications, purpose built and optimized to handle the scale and velocity of timestamped data. InfluxDB puts the power in your hands with developer tools that make it easy to get started quickly with less code InfluxDB is more than a database. It's a robust developer platform with integrated tooling. That's written in the languages you love. So you can innovate faster, run in flex DB anywhere you want by choosing the provider and region that best fits your needs across AWS, Microsoft Azure and Google cloud flex DB is fast and automatically scalable. So you can spend time delivering value to customers, not managing clusters, take control of your time series data. So you can focus on the features and functionalities that give your applications a competitive edge. Get started for free with influx DB, visit influx data.com/cloud to learn more. >>Okay. Now we're joined by Brian Gilmore director of IOT and emerging technologies at influx data. Welcome to the show. >>Thank you, John. Great to be here. >>We just spent some time with Evan going through the company and the value proposition, um, with influx DV, what's the momentum, where do you see this coming from? What's the value coming out of this? >>Well, I think it, we're sort of hitting a point where the technology is, is like the adoption of it is becoming mainstream. We're seeing it in all sorts of organizations, everybody from like the most well funded sort of advanced big technology companies to the smaller academics, the startups and the managing of that sort of data that emits from that technology is time series and us being able to give them a, a platform, a tool that's super easy to use, easy to start. And then of course will grow with them is, is been key to us. Sort of, you know, riding along with them is they're successful. >>Evan was mentioning that time series has been on everyone's radar and that's in the OT business for years. Now, you go back since 20 13, 14, even like five years ago that convergence of physical and digital coming together, IP enabled edge. Yeah. Edge has always been kind of hyped up, but why now? Why, why is the edge so hot right now from an adoption standpoint? Is it because it's just evolution, the tech getting better? >>I think it's, it's, it's twofold. I think that, you know, there was, I would think for some people, everybody was so focused on cloud over the last probably 10 years. Mm-hmm <affirmative> that they forgot about the compute that was available at the edge. And I think, you know, those, especially in the OT and on the factory floor who weren't able to take Avan full advantage of cloud through their applications, you know, still needed to be able to leverage that compute at the edge. I think the big thing that we're seeing now, which is interesting is, is that there's like a hybrid nature to all of these applications where there's definitely some data that's generated on the edge. There's definitely done some data that's generated in the cloud. And it's the ability for a developer to sort of like tie those two systems together and work with that data in a very unified uniform way. Um, that's giving them the opportunity to build solutions that, you know, really deliver value to whatever it is they're trying to do, whether it's, you know, the, the out reaches of outer space or whether it's optimizing the factory floor. >>Yeah. I think, I think one of the things you also mentions genome too, dig big data is coming to the real world. And I think I, OT has been kind of like this thing for OT and, and in some use case, but now with the, with the cloud, all companies have an edge strategy now. So yeah, what's the secret sauce because now this is hot, hot product for the whole world and not just industrial, but all businesses. What's the secret sauce. >>Well, I mean, I think part of it is just that the technology is becoming more capable and that's especially on the hardware side, right? I mean, like technology compute is getting smaller and smaller and smaller. And we find that by supporting all the way down to the edge, even to the micro controller layer with our, um, you know, our client libraries and then working hard to make our applications, especially the database as small as possible so that it can be located as close to sort of the point of origin of that data in the edge as possible is, is, is fantastic. Now you can take that. You can run that locally. You can do your local decision making. You can use influx DB as sort of an input to automation control the autonomy that people are trying to drive at the edge. But when you link it up with everything that's in the cloud, that's when you get all of the sort of cloud scale capabilities of parallelized, AI and machine learning and all of that. >>So what's interesting is the open source success has been something that we've talked about a lot in the cube about how people are leveraging that you guys have users in the enterprise users that IOT market mm-hmm <affirmative>, but you got developers now. Yeah. Kind of together brought that up. How do you see that emerging? How do developers engage? What are some of the things you're seeing that developers are really getting into with InfluxDB >>What's? Yeah. Well, I mean, I think there are the developers who are building companies, right? And these are the startups and the folks that we love to work with who are building new, you know, new services, new products, things like that. And, you know, especially on the consumer side of IOT, there's a lot of that, just those developers. But I think we, you gotta pay attention to those enterprise developers as well, right? There are tons of people with the, the title of engineer in, in your regular enterprise organizations. And they're there for systems integration. They're there for, you know, looking at what they would build versus what they would buy. And a lot of them come from, you know, a strong, open source background and they, they know the communities, they know the top platforms in those spaces and, and, you know, they're excited to be able to adopt and use, you know, to optimize inside the business as compared to just building a brand new one. >>You know, it's interesting too, when Evan and I were talking about open source versus closed OT systems, mm-hmm <affirmative> so how do you support the backwards compatibility of older systems while maintaining open dozens of data formats out there? Bunch of standards, protocols, new things are emerging. Everyone wants to have a control plane. Everyone wants to leverage the value of data. How do you guys keep track of it all? What do you guys support? >>Yeah, well, I mean, I think either through direct connection, like we have a product called Telegraph, it's unbelievable. It's open source, it's an edge agent. You can run it as close to the edge as you'd like, it speaks dozens of different protocols in its own, right? A couple of which MQTT B, C U a are very, very, um, applicable to these T use cases. But then we also, because we are sort of not only open source, but open in terms of our ability to collect data, we have a lot of partners who have built really great integrations from their own middleware, into influx DB. These are companies like ke wear and high bite who are really experts in those downstream industrial protocols. I mean, that's a business, not everybody wants to be in. It requires some very specialized, very hard work and a lot of support, um, you know, and so by making those connections and building those ecosystems, we get the best of both worlds. The customers can use the platforms they need up to the point where they would be putting into our database. >>What's some of customer testimonies that they, that share with you. Can you share some anecdotal kind of like, wow, that's the best thing I've ever used. This really changed my business, or this is a great tech that's helped me in these other areas. What are some of the, um, soundbites you hear from customers when they're successful? >>Yeah. I mean, I think it ranges. You've got customers who are, you know, just finally being able to do the monitoring of assets, you know, sort of at the edge in the field, we have a customer who's who's has these tunnel boring machines that go deep into the earth to like drill tunnels for, for, you know, cars and, and, you know, trains and things like that. You know, they are just excited to be able to stick a database onto those tunnel, boring machines, send them into the depths of the earth and know that when they come out, all of that telemetry at a very high frequency has been like safely stored. And then it can just very quickly and instantly connect up to their, you know, centralized database. So like just having that visibility is brand new to them. And that's super important. On the other hand, we have customers who are way far beyond the monitoring use case, where they're actually using the historical records in the time series database to, um, like I think Evan mentioned like forecast things. So for predictive maintenance, being able to pull in the telemetry from the machines, but then also all of that external enrichment data, the metadata, the temperatures, the pressure is who is operating the machine, those types of things, and being able to easily integrate with platforms like Jupyter notebooks or, you know, all of those scientific computing and machine learning libraries to be able to build the models, train the models, and then they can send that information back down to InfluxDB to apply it and detect those anomalies, which >>Are, I think that's gonna be an, an area. I personally think that's a hot area because I think if you look at AI right now, yeah. It's all about training the machine learning albums after the fact. So time series becomes hugely important. Yeah. Cause now you're thinking, okay, the data matters post time. Yeah. First time. And then it gets updated the new time. Yeah. So it's like constant data cleansing data iteration, data programming. We're starting to see this new use case emerge in the data field. >>Yep. Yeah. I mean, I think you agree. Yeah, of course. Yeah. The, the ability to sort of handle those pipelines of data smartly, um, intelligently, and then to be able to do all of the things you need to do with that data in stream, um, before it hits your sort of central repository. And, and we make that really easy for customers like Telegraph, not only does it have sort of the inputs to connect up to all of those protocols and the ability to capture and connect up to the, to the partner data. But also it has a whole bunch of capabilities around being able to process that data, enrich it, reform at it, route it, do whatever you need. So at that point you're basically able to, you're playing your data in exactly the way you would wanna do it. You're routing it to different, you know, destinations and, and it's, it's, it's not something that really has been in the realm of possibility until this point. Yeah. Yeah. >>And when Evan was on it's great. He was a CEO. So he sees the big picture with customers. He was, he kinda put the package together that said, Hey, we got a system. We got customers, people are wanting to leverage our product. What's your PO they're sell. He's selling too as well. So you have that whole CEO perspective, but he brought up this notion that there's multiple personas involved in kind of the influx DB system architect. You got developers and users. Can you talk about that? Reality as customers start to commercialize and operationalize this from a commercial standpoint, you got a relationship to the cloud. Yep. The edge is there. Yep. The edge is getting super important, but cloud brings a lot of scale to the table. So what is the relationship to the cloud? Can you share your thoughts on edge and its relationship to the cloud? >>Yeah. I mean, I think edge, you know, edges, you can think of it really as like the local information, right? So it's, it's generally like compartmentalized to a point of like, you know, a single asset or a single factory align, whatever. Um, but what people do who wanna pro they wanna be able to make the decisions there at the edge locally, um, quickly minus the latency of sort of taking that large volume of data, shipping it to the cloud and doing something with it there. So we allow them to do exactly that. Then what they can do is they can actually downsample that data or they can, you know, detect like the really important metrics or the anomalies. And then they can ship that to a central database in the cloud where they can do all sorts of really interesting things with it. Like you can get that centralized view of all of your global assets. You can start to compare asset to asset, and then you can do those things like we talked about, whereas you can do predictive types of analytics or, you know, larger scale anomaly detections. >>So in this model you have a lot of commercial operations, industrial equipment. Yep. The physical plant, physical business with virtual data cloud all coming together. What's the future for InfluxDB from a tech standpoint. Cause you got open. Yep. There's an ecosystem there. Yep. You have customers who want operational reliability for sure. I mean, so you got organic <laugh> >>Yeah. Yeah. I mean, I think, you know, again, we got iPhones when everybody's waiting for flying cars. Right. So I don't know. We can like absolutely perfectly predict what's coming, but I think there are some givens and I think those givens are gonna be that the world is only gonna become more hybrid. Right. And then, you know, so we are going to have much more widely distributed, you know, situations where you have data being generated in the cloud, you have data gen being generated at the edge and then there's gonna be data generated sort sort of at all points in between like physical locations as well as things that are, that are very virtual. And I think, you know, we are, we're building some technology right now. That's going to allow, um, the concept of a database to be much more fluid and flexible, sort of more aligned with what a file would be like. >>And so being able to move data to the compute for analysis or move the compute to the data for analysis, those are the types of, of solutions that we'll be bringing to the customers sort of over the next little bit. Um, but I also think we have to start thinking about like what happens when the edge is actually off the planet. Right. I mean, we've got customers, you're gonna talk to two of them, uh, in the panel who are actually working with data that comes from like outside the earth, like, you know, either in low earth orbit or you know, all the way sort of on the other side of the universe. Yeah. And, and to be able to process data like that and to do so in a way it's it's we gotta, we gotta build the fundamentals for that right now on the factory floor and in the mines and in the tunnels. Um, so that we'll be ready for that one. >>I think you bring up a good point there because one of the things that's common in the industry right now, people are talking about, this is kind of new thinking is hyper scale's always been built up full stack developers, even the old OT world, Evan was pointing out that they built everything right. And the world's going to more assembly with core competency and IP and also property being the core of their apple. So faster assembly and building, but also integration. You got all this new stuff happening. Yeah. And that's to separate out the data complexity from the app. Yes. So space genome. Yep. Driving cars throws off massive data. >>It >>Does. So is Tesla, uh, is the car the same as the data layer? >>I mean the, yeah, it's, it's certainly a point of origin. I think the thing that we wanna do is we wanna let the developers work on the world, changing problems, the things that they're trying to solve, whether it's, you know, energy or, you know, any of the other health or, you know, other challenges that these teams are, are building against. And we'll worry about that time series data and the underlying data platform so that they don't have to. Right. I mean, I think you talked about it, uh, you know, for them just to be able to adopt the platform quickly, integrate it with their data sources and the other pieces of their applications. It's going to allow them to bring much faster time to market on these products. It's gonna allow them to be more iterative. They're gonna be able to do more sort of testing and things like that. And ultimately it will, it'll accelerate the adoption and the creation of >>Technology. You mentioned earlier in, in our talk about unification of data. Yeah. How about APIs? Cuz developers love APIs in the cloud unifying APIs. How do you view view that? >>Yeah, I mean, we are APIs, that's the product itself. Like everything, people like to think of it as sort of having this nice front end, but the front end is B built on our public APIs. Um, you know, and it, it allows the developer to build all of those hooks for not only data creation, but then data processing, data analytics, and then, you know, sort of data extraction to bring it to other platforms or other applications, microservices, whatever it might be. So, I mean, it is a world of APIs right now and you know, we, we bring a very sort of useful set of them for managing the time series data. These guys are all challenged with. It's >>Interesting. You and I were talking before we came on camera about how, um, data is, feels gonna have this kind of SRE role that DevOps had site reliability engineers, which manages a bunch of servers. There's so much data out there now. Yeah. >>Yeah. It's like reigning data for sure. And I think like that ability to be like one of the best jobs on the planet is gonna be to be able to like, sort of be that data Wrangler to be able to understand like what the data sources are, what the data formats are, how to be able to efficiently move that data from point a to point B and you know, to process it correctly so that the end users of that data aren't doing any of that sort of hard upfront preparation collection storage's >>Work. Yeah. That's data as code. I mean, data engineering is it is becoming a new discipline for sure. And, and the democratization is the benefit. Yeah. To everyone, data science get easier. I mean data science, but they wanna make it easy. Right. <laugh> yeah. They wanna do the analysis, >>Right? Yeah. I mean, I think, you know, it, it's a really good point. I think like we try to give our users as many ways as there could be possible to get data in and get data out. We sort of think about it as meeting them where they are. Right. So like we build, we have the sort of client libraries that allow them to just port to us, you know, directly from the applications and the languages that they're writing, but then they can also pull it out. And at that point nobody's gonna know the users, the end consumers of that data, better than those people who are building those applications. And so they're building these user interfaces, which are making all of that data accessible for, you know, their end users inside their organization. >>Well, Brian, great segment, great insight. Thanks for sharing all, all the complexities and, and IOT that you guys helped take away with the APIs and, and assembly and, and all the system architectures that are changing edge is real cloud is real. Yeah, absolutely. Mainstream enterprises. And you got developer attraction too, so congratulations. >>Yeah. It's >>Great. Well, thank any, any last word you wanna share >>Deal with? No, just, I mean, please, you know, if you're, if you're gonna, if you're gonna check out influx TV, download it, try out the open source contribute if you can. That's a, that's a huge thing. It's part of being the open source community. Um, you know, but definitely just, just use it. I think when once people use it, they try it out. They'll understand very, >>Very quickly. So open source with developers, enterprise and edge coming together all together. You're gonna hear more about that in the next segment, too. Right. Thanks for coming on. Okay. Thanks. When we return, Dave LAN will lead a panel on edge and data influx DB. You're watching the cube, the leader in high tech enterprise coverage. >>Why the startup, we move really fast. We find that in flex DB can move as fast as us. It's just a great group, very collaborative, very interested in manufacturing. And we see a bright future in working with influence. My name is Aaron Seley. I'm the CTO at HBI. Highlight's one of the first companies to focus on manufacturing data and apply the concepts of data ops, treat that as an asset to deliver to the it system, to enable applications like overall equipment effectiveness that can help the factory produce better, smarter, faster time series data. And manufacturing's really important. If you take a piece of equipment, you have the temperature pressure at the moment that you can look at to kind of see the state of what's going on. So without that context and understanding you can't do what manufacturers ultimately want to do, which is predict the future. >>Influx DB represents kind of a new way to storm time series data with some more advanced technology and more importantly, more open technologies. The other thing that influx does really well is once the data's influx, it's very easy to get out, right? They have a modern rest API and other ways to access the data. That would be much more difficult to do integrations with classic historians highlight can serve to model data, aggregate data on the shop floor from a multitude of sources, whether that be P C U a servers, manufacturing execution systems, E R P et cetera, and then push that seamlessly into influx to then be able to run calculations. Manufacturing is changing this industrial 4.0, and what we're seeing is influx being part of that equation. Being used to store data off the unified name space, we recommend InfluxDB all the time to customers that are exploring a new way to share data manufacturing called the unified name space who have open questions around how do I share this new data that's coming through my UNS or my QTT broker? How do I store this and be able to query it over time? And we often point to influx as a solution for that is a great brand. It's a great group of people and it's a great technology. >>Okay. We're now going to go into the customer panel and we'd like to welcome Angelo Fasi. Who's a software engineer at the Vera C Ruben observatory in Caleb McLaughlin whose senior spacecraft operations software engineer at loft orbital guys. Thanks for joining us. You don't wanna miss folks this interview, Caleb, let's start with you. You work for an extremely cool company. You're launching satellites into space. I mean, there, of course doing that is, is highly complex and not a cheap endeavor. Tell us about loft Orbi and what you guys do to attack that problem. >>Yeah, absolutely. And, uh, thanks for having me here by the way. Uh, so loft orbital is a, uh, company. That's a series B startup now, uh, who and our mission basically is to provide, uh, rapid access to space for all kinds of customers. Uh, historically if you want to fly something in space, do something in space, it's extremely expensive. You need to book a launch, build a bus, hire a team to operate it, you know, have a big software teams, uh, and then eventually worry about, you know, a bunch like just a lot of very specialized engineering. And what we're trying to do is change that from a super specialized problem that has an extremely high barrier of access to a infrastructure problem. So that it's almost as simple as, you know, deploying a VM in, uh, AWS or GCP is getting your, uh, programs, your mission deployed on orbit, uh, with access to, you know, different sensors, uh, cameras, radios, stuff like that. >>So that's, that's kind of our mission. And just to give a really brief example of the kind of customer that we can serve. Uh, there's a really cool company called, uh, totem labs who is working on building, uh, IOT cons, an IOT constellation for in of things, basically being able to get telemetry from all over the world. They're the first company to demonstrate indoor T, which means you have this little modem inside a container container that you, that you track from anywhere in the world as it's going across the ocean. Um, so they're, it's really little and they've been able to stay a small startup that's focused on their product, which is the, uh, that super crazy complicated, cool radio while we handle the whole space segment for them, which just, you know, before loft was really impossible. So that's, our mission is, uh, providing space infrastructure as a service. We are kind of groundbreaking in this area and we're serving, you know, a huge variety of customers with all kinds of different missions, um, and obviously generating a ton of data in space, uh, that we've gotta handle. Yeah. >>So amazing Caleb, what you guys do, I, now I know you were lured to the skies very early in your career, but how did you kinda land on this business? >>Yeah, so, you know, I've, I guess just a little bit about me for some people, you know, they don't necessarily know what they wanna do like early in their life. For me, I was five years old and I knew, you know, I want to be in the space industry. So, you know, I started in the air force, but have, uh, stayed in the space industry, my whole career and been a part of, uh, this is the fifth space startup that I've been a part of actually. So, you know, I've, I've, uh, kind of started out in satellites, did spent some time in working in, uh, the launch industry on rockets. Then, uh, now I'm here back in satellites and you know, honestly, this is the most exciting of the difference based startups. That I've been a part of >>Super interesting. Okay. Angelo, let's, let's talk about the Ruben observatory, ver C Ruben, famous woman scientist, you know, galaxy guru. Now you guys the observatory, you're up way up high. You're gonna get a good look at the Southern sky. Now I know COVID slowed you guys down a bit, but no doubt. You continued to code away on the software. I know you're getting close. You gotta be super excited. Give us the update on, on the observatory and your role. >>All right. So yeah, Rubin is a state of the art observatory that, uh, is in construction on a remote mountain in Chile. And, um, with Rubin, we conduct the, uh, large survey of space and time we are going to observe the sky with, uh, eight meter optical telescope and take, uh, a thousand pictures every night with a 3.2 gig up peaks of camera. And we are going to do that for 10 years, which is the duration of the survey. >>Yeah. Amazing project. Now you, you were a doctor of philosophy, so you probably spent some time thinking about what's out there and then you went out to earn a PhD in astronomy, in astrophysics. So this is something that you've been working on for the better part of your career, isn't it? >>Yeah, that's that's right. Uh, about 15 years, um, I studied physics in college, then I, um, got a PhD in astronomy and, uh, I worked for about five years in another project. Um, the dark energy survey before joining rubing in 2015. >>Yeah. Impressive. So it seems like you both, you know, your organizations are looking at space from two different angles. One thing you guys both have in common of course is, is, is software. And you both use InfluxDB as part of your, your data infrastructure. How did you discover influx DB get into it? How do you use the platform? Maybe Caleb, you could start. >>Uh, yeah, absolutely. So the first company that I extensively used, uh, influx DBN was a launch startup called, uh, Astra. And we were in the process of, uh, designing our, you know, our first generation rocket there and testing the engines, pumps, everything that goes into a rocket. Uh, and when I joined the company, our data story was not, uh, very mature. We were collecting a bunch of data in LabVIEW and engineers were taking that over to MATLAB to process it. Um, and at first there, you know, that's the way that a lot of engineers and scientists are used to working. Um, and at first that was, uh, like people weren't entirely sure that that was a, um, that that needed to change, but it's something the nice thing about InfluxDB is that, you know, it's so easy to deploy. So as the, our software engineering team was able to get it deployed and, you know, up and running very quickly and then quickly also backport all of the data that we collected thus far into influx and what, uh, was amazing to see. >>And as kind of the, the super cool moment with influx is, um, when we hooked that up to Grafana Grafana as the visualization platform we used with influx, cuz it works really well with it. Uh, there was like this aha moment of our engineers who are used to this post process kind of method for dealing with their data where they could just almost instantly easily discover data that they hadn't been able to see before and take the manual processes that they would run after a test and just throw those all in influx and have live data as tests were coming. And, you know, I saw them implementing like crazy rocket equation type stuff in influx, and it just was totally game changing for how we tested. >>So Angelo, I was explaining in my open, you know, you could, you could add a column in a traditional RDBMS and do time series, but with the volume of data that you're talking about, and the example of the Caleb just gave you, I mean, you have to have a purpose built time series database, where did you first learn about influx DB? >>Yeah, correct. So I work with the data management team, uh, and my first project was the record metrics that measured the performance of our software, uh, the software that we used to process the data. So I started implementing that in a relational database. Um, but then I realized that in fact, I was dealing with time series data and I should really use a solution built for that. And then I started looking at time series databases and I found influx B. And that was, uh, back in 2018. The another use for influx DB that I'm also interested is the visits database. Um, if you think about the observations we are moving the telescope all the time in pointing to specific directions, uh, in the Skype and taking pictures every 30 seconds. So that itself is a time series. And every point in that time series, uh, we call a visit. So we want to record the metadata about those visits and flex to, uh, that time here is going to be 10 years long, um, with about, uh, 1000 points every night. It's actually not too much data compared to other, other problems. It's, uh, really just a different, uh, time scale. >>The telescope at the Ruben observatory is like pun intended, I guess the star of the show. And I, I believe I read that it's gonna be the first of the next gen telescopes to come online. It's got this massive field of view, like three orders of magnitude times the Hub's widest camera view, which is amazing, right? That's like 40 moons in, in an image amazingly fast as well. What else can you tell us about the telescope? >>Um, this telescope, it has to move really fast and it also has to carry, uh, the primary mirror, which is an eight meter piece of glass. It's very heavy and it has to carry a camera, which has about the size of a small car. And this whole structure weighs about 300 tons for that to work. Uh, the telescope needs to be, uh, very compact and stiff. Uh, and one thing that's amazing about it's design is that the telescope, um, is 300 tons structure. It sits on a tiny film of oil, which has the diameter of, uh, human hair. And that makes an almost zero friction interface. In fact, a few people can move these enormous structure with only their hands. Uh, as you said, uh, another aspect that makes this telescope unique is the optical design. It's a wide field telescope. So each image has, uh, in diameter the size of about seven full moons. And, uh, with that, we can map the entire sky in only, uh, three days. And of course doing operations everything's, uh, controlled by software and it is automatic. Um there's a very complex piece of software, uh, called the scheduler, which is responsible for moving the telescope, um, and the camera, which is, uh, recording 15 terabytes of data every night. >>Hmm. And, and, and Angela, all this data lands in influx DB. Correct. And what are you doing with, with all that data? >>Yeah, actually not. Um, so we are using flex DB to record engineering data and metadata about the observations like telemetry events and commands from the telescope. That's a much smaller data set compared to the images, but it is still challenging because, uh, you, you have some high frequency data, uh, that the system needs to keep up and we need to, to start this data and have it around for the lifetime of the price. Mm, >>Got it. Thank you. Okay, Caleb, let's bring you back in and can tell us more about the, you got these dishwasher size satellites. You're kind of using a multi-tenant model. I think it's genius, but, but tell us about the satellites themselves. >>Yeah, absolutely. So, uh, we have in space, some satellites already that as you said, are like dishwasher, mini fridge kind of size. Um, and we're working on a bunch more that are, you know, a variety of sizes from shoebox to, I guess, a few times larger than what we have today. Uh, and it is, we do shoot to have effectively something like a multi-tenant model where, uh, we will buy a bus off the shelf. The bus is, uh, what you can kind of think of as the core piece of the satellite, almost like a motherboard or something where it's providing the power. It has the solar panels, it has some radios attached to it. Uh, it handles the attitude control, basically steers the spacecraft in orbit. And then we build also in house, what we call our payload hub, which is, has all, any customer payloads attached and our own kind of edge processing sort of capabilities built into it. >>And, uh, so we integrate that. We launch it, uh, and those things, because they're in lower orbit, they're orbiting the earth every 90 minutes. That's, you know, seven kilometers per second, which is several times faster than a speeding bullet. So we've got, we have, uh, one of the unique challenges of operating spacecraft and lower orbit is that generally you can't talk to them all the time. So we're managing these things through very brief windows of time, uh, where we get to talk to them through our ground sites, either in Antarctica or, you know, in the north pole region. >>Talk more about how you use influx DB to make sense of this data through all this tech that you're launching into space. >>We basically previously we started off when I joined the company, storing all of that as Angelo did in a regular relational database. And we found that it was, uh, so slow in the size of our data would balloon over the course of a couple days to the point where we weren't able to even store all of the data that we were getting. Uh, so we migrated to influx DB to store our time series telemetry from the spacecraft. So, you know, that's things like, uh, power level voltage, um, currents counts, whatever, whatever metadata we need to monitor about the spacecraft. We now store that in, uh, in influx DB. Uh, and that has, you know, now we can actually easily store the entire volume of data for the mission life so far without having to worry about, you know, the size bloating to an unmanageable amount. >>And we can also seamlessly query, uh, large chunks of data. Like if I need to see, you know, for example, as an operator, I might wanna see how my, uh, battery state of charge is evolving over the course of the year. I can have a plot and an influx that loads that in a fraction of a second for a year's worth of data, because it does, you know, intelligent, um, I can intelligently group the data by, uh, sliding time interval. Uh, so, you know, it's been extremely powerful for us to access the data and, you know, as time has gone on, we've gradually migrated more and more of our operating data into influx. >>You know, let's, let's talk a little bit, uh, uh, but we throw this term around a lot of, you know, data driven, a lot of companies say, oh, yes, we're data driven, but you guys really are. I mean, you' got data at the core, Caleb, what does that, what does that mean to you? >>Yeah, so, you know, I think the, and the clearest example of when I saw this be like totally game changing is what I mentioned before at Astro where our engineer's feedback loop went from, you know, a lot of kind of slow researching, digging into the data to like an instant instantaneous, almost seeing the data, making decisions based on it immediately, rather than having to wait for some processing. And that's something that I've also seen echoed in my current role. Um, but to give another practical example, uh, as I said, we have a huge amount of data that comes down every orbit, and we need to be able to ingest all of that data almost instantaneously and provide it to the operator. And near real time, you know, about a second worth of latency is all that's acceptable for us to react to, to see what is coming down from the spacecraft and building that pipeline is challenging from a software engineering standpoint. >>Um, our primary language is Python, which isn't necessarily that fast. So what we've done is started, you know, in the, in the goal of being data driven is publish metrics on individual, uh, how individual pieces of our data processing pipeline are performing into influx as well. And we do that in production as well as in dev. Uh, so we have kind of a production monitoring, uh, flow. And what that has done is allow us to make intelligent decisions on our software development roadmap, where it makes the most sense for us to, uh, focus our development efforts in terms of improving our software efficiency. Uh, just because we have that visibility into where the real problems are. Um, it's sometimes we've found ourselves before we started doing this kind of chasing rabbits that weren't necessarily the real root cause of issues that we were seeing. Uh, but now, now that we're being a bit more data driven, there we are being much more effective in where we're spending our resources and our time, which is especially critical to us as we scale to, from supporting a couple satellites, to supporting many, many satellites at >>Once. Yeah. Coach. So you reduced those dead ends, maybe Angela, you could talk about what, what sort of data driven means to, to you and your teams? >>I would say that, um, having, uh, real time visibility, uh, to the telemetry data and, and metrics is, is, is crucial for us. We, we need, we need to make sure that the image that we collect with the telescope, uh, have good quality and, um, that they are within the specifications, uh, to meet our science goals. And so if they are not, uh, we want to know that as soon as possible and then, uh, start fixing problems. >>Caleb, what are your sort of event, you know, intervals like? >>So I would say that, you know, as of today on the spacecraft, the event, the, the level of timing that we deal with probably tops out at about, uh, 20 Hertz, 20 measurements per second on, uh, things like our, uh, gyroscopes, but the, you know, I think the, the core point here of the ability to have high precision data is extremely important for these kinds of scientific applications. And I'll give an example, uh, from when I worked at, on the rocket at Astra there, our baseline data rate that we would ingest data during a test is, uh, 500 Hertz. So 500 samples per second. And in some cases we would actually, uh, need to ingest much higher rate data, even up to like 1.5 kilohertz. So, uh, extremely, extremely high precision, uh, data there where timing really matters a lot. And, uh, you know, I can, one of the really powerful things about influx is the fact that it can handle this. >>That's one of the reasons we chose it, uh, because there's times when we're looking at the results of a firing where you're zooming in, you know, I talked earlier about how on my current job, we often zoom out to look, look at a year's worth of data. You're zooming in to where your screen is preoccupied by a tiny fraction of a second. And you need to see same thing as Angela just said, not just the actual telemetry, which is coming in at a high rate, but the events that are coming out of our controllers. So that can be something like, Hey, I opened this valve at exactly this time and that goes, we wanna have that at, you know, micro or even nanosecond precision so that we know, okay, we saw a spike in chamber pressure at, you know, at this exact moment, was that before or after this valve open, those kind of, uh, that kind of visibility is critical in these kind of scientific, uh, applications and absolutely game changing to be able to see that in, uh, near real time and, uh, with a really easy way for engineers to be able to visualize this data themselves without having to wait for, uh, software engineers to go build it for them. >>Can the scientists do self-serve or are you, do you have to design and build all the analytics and, and queries for your >>Scientists? Well, I think that's, that's absolutely from, from my perspective, that's absolutely one of the best things about influx and what I've seen be game changing is that, uh, generally I'd say anyone can learn to use influx. Um, and honestly, most of our users might not even know they're using influx, um, because what this, the interface that we expose to them is Grafana, which is, um, a generic graphing, uh, open source graphing library that is very similar to influx own chronograph. Sure. And what it does is, uh, let it provides this, uh, almost it's a very intuitive UI for building your queries. So you choose a measurement and it shows a dropdown of available measurements. And then you choose a particular, the particular field you wanna look at. And again, that's a dropdown, so it's really easy for our users to discover. And there's kind of point and click options for doing math aggregations. You can even do like perfect kind of predictions all within Grafana, the Grafana user interface, which is really just a wrapper around the APIs and functionality of the influx provides putting >>Data in the hands of those, you know, who have the context of domain experts is, is key. Angela, is it the same situation for you? Is it self serve? >>Yeah, correct. Uh, as I mentioned before, um, we have the astronomers making their own dashboards because they know what exactly what they, they need to, to visualize. Yeah. I mean, it's all about using the right tool for the job. I think, uh, for us, when I joined the company, we weren't using influx DB and we, we were dealing with serious issues of the database growing to an incredible size extremely quickly, and being unable to like even querying short periods of data was taking on the order of seconds, which is just not possible for operations >>Guys. This has been really formative it's, it's pretty exciting to see how the edge is mountaintops, lower orbits to be space is the ultimate edge. Isn't it. I wonder if you could answer two questions to, to wrap here, you know, what comes next for you guys? Uh, and is there something that you're really excited about that, that you're working on Caleb, maybe you could go first and an Angela, you can bring us home. >>Uh, basically what's next for loft. Orbital is more, more satellites, a greater push towards infrastructure and really making, you know, our mission is to make space simple for our customers and for everyone. And we're scaling the company like crazy now, uh, making that happen, it's extremely exciting and extremely exciting time to be in this company and to be in this industry as a whole, because there are so many interesting applications out there. So many cool ways of leveraging space that, uh, people are taking advantage of. And with, uh, companies like SpaceX and the now rapidly lowering cost, cost of launch, it's just a really exciting place to be. And we're launching more satellites. We are scaling up for some constellations and our ground system has to be improved to match. So there's a lot of, uh, improvements that we're working on to really scale up our control software, to be best in class and, uh, make it capable of handling such a large workload. So >>You guys hiring >><laugh>, we are absolutely hiring. So, uh, I would in we're we need, we have PE positions all over the company. So, uh, we need software engineers. We need people who do more aerospace, specific stuff. So, uh, absolutely. I'd encourage anyone to check out the loft orbital website, if there's, if this is at all interesting. >>All right. Angela, bring us home. >>Yeah. So what's next for us is really, uh, getting this, um, telescope working and collecting data. And when that's happen is going to be just, um, the Lu of data coming out of this camera and handling all, uh, that data is going to be really challenging. Uh, yeah. I wanna wanna be here for that. <laugh> I'm looking forward, uh, like for next year we have like an important milestone, which is our, um, commissioning camera, which is a simplified version of the, of the full camera it's going to be on sky. And so yeah, most of the system has to be working by them. >>Nice. All right, guys, you know, with that, we're gonna end it. Thank you so much, really fascinating, and thanks to influx DB for making this possible, really groundbreaking stuff, enabling value creation at the edge, you know, in the cloud and of course, beyond at the space. So really transformational work that you guys are doing. So congratulations and really appreciate the broader community. I can't wait to see what comes next from having this entire ecosystem. Now, in a moment, I'll be back to wrap up. This is Dave ante, and you're watching the cube, the leader in high tech enterprise coverage. >>Welcome Telegraph is a popular open source data collection. Agent Telegraph collects data from hundreds of systems like IOT sensors, cloud deployments, and enterprise applications. It's used by everyone from individual developers and hobbyists to large corporate teams. The Telegraph project has a very welcoming and active open source community. Learn how to get involved by visiting the Telegraph GitHub page, whether you want to contribute code, improve documentation, participate in testing, or just show what you're doing with Telegraph. We'd love to hear what you're building. >>Thanks for watching. Moving the world with influx DB made possible by influx data. I hope you learn some things and are inspired to look deeper into where time series databases might fit into your environment. If you're dealing with large and or fast data volumes, and you wanna scale cost effectively with the highest performance and you're analyzing metrics and data over time times, series databases just might be a great fit for you. Try InfluxDB out. You can start with a free cloud account by clicking on the link and the resources below. Remember all these recordings are gonna be available on demand of the cube.net and influx data.com. So check those out and poke around influx data. They are the folks behind InfluxDB and one of the leaders in the space, we hope you enjoyed the program. This is Dave Valante for the cube. We'll see you soon.
SUMMARY :
case that anyone can relate to and you can build timestamps into Now, the problem with the latter example that I just gave you is that you gotta hunt As I just explained, we have an exciting program for you today, and we're And then we bring it back here Thanks for coming on. What is the story? And, and he basically, you know, from my point of view, he invented modern time series, Yeah, I think we're, I, you know, I always forget the number, but it's something like 230 or 240 people relational database is the one database to rule the world. And then you get the data lake. So And so you get to these applications Isn't good enough when you need real time. It's like having the feature for, you know, you buy a new television, So this is a big part of how we're seeing with people saying, Hey, you know, And so you get the dynamic of, you know, of constantly instrumenting watching the What are you seeing for your, with in, with influx DB, So a lot, you know, Tesla, lucid, motors, Cola, You mentioned, you know, you think of IOT, look at the use cases there, it was proprietary And so the developer, So let's get to the developer real quick, real highlight point here is the data. So to a degree that you are moving your service, So when you bring in kind of old way, new way old way was you know, the best of the open source world. They have faster time to market cuz they're assembling way faster and they get to still is what we like to think of it. I mean systems, uh, uh, systems have consequences when you make changes. But that's where the that's where the, you know, that that Boeing or that airplane building analogy comes in So I'll have to ask you if I'm the customer. Because now I have to make these architectural decisions, as you mentioned, And so that's what you started building. And since I have a PO for you and a big check, yeah. It's not like it's, you know, it's not like it's doing every action that's above, but it's foundational to build What would you say to someone looking to do something in time series on edge? in the build business of building systems that you want 'em to be increasingly intelligent, Brian Gilmore director of IOT and emerging technology that influx day will join me. So you can focus on the Welcome to the show. Sort of, you know, riding along with them is they're successful. Now, you go back since 20 13, 14, even like five years ago that convergence of physical And I think, you know, those, especially in the OT and on the factory floor who weren't able And I think I, OT has been kind of like this thing for OT and, you know, our client libraries and then working hard to make our applications, leveraging that you guys have users in the enterprise users that IOT market mm-hmm <affirmative>, they're excited to be able to adopt and use, you know, to optimize inside the business as compared to just building mm-hmm <affirmative> so how do you support the backwards compatibility of older systems while maintaining open dozens very hard work and a lot of support, um, you know, and so by making those connections and building those ecosystems, What are some of the, um, soundbites you hear from customers when they're successful? machines that go deep into the earth to like drill tunnels for, for, you know, I personally think that's a hot area because I think if you look at AI right all of the things you need to do with that data in stream, um, before it hits your sort of central repository. So you have that whole CEO perspective, but he brought up this notion that You can start to compare asset to asset, and then you can do those things like we talked about, So in this model you have a lot of commercial operations, industrial equipment. And I think, you know, we are, we're building some technology right now. like, you know, either in low earth orbit or you know, all the way sort of on the other side of the universe. I think you bring up a good point there because one of the things that's common in the industry right now, people are talking about, I mean, I think you talked about it, uh, you know, for them just to be able to adopt the platform How do you view view that? Um, you know, and it, it allows the developer to build all of those hooks for not only data creation, There's so much data out there now. that data from point a to point B and you know, to process it correctly so that the end And, and the democratization is the benefit. allow them to just port to us, you know, directly from the applications and the languages Thanks for sharing all, all the complexities and, and IOT that you Well, thank any, any last word you wanna share No, just, I mean, please, you know, if you're, if you're gonna, if you're gonna check out influx TV, You're gonna hear more about that in the next segment, too. the moment that you can look at to kind of see the state of what's going on. And we often point to influx as a solution Tell us about loft Orbi and what you guys do to attack that problem. So that it's almost as simple as, you know, We are kind of groundbreaking in this area and we're serving, you know, a huge variety of customers and I knew, you know, I want to be in the space industry. famous woman scientist, you know, galaxy guru. And we are going to do that for 10 so you probably spent some time thinking about what's out there and then you went out to earn a PhD in astronomy, Um, the dark energy survey So it seems like you both, you know, your organizations are looking at space from two different angles. something the nice thing about InfluxDB is that, you know, it's so easy to deploy. And, you know, I saw them implementing like crazy rocket equation type stuff in influx, and it Um, if you think about the observations we are moving the telescope all the And I, I believe I read that it's gonna be the first of the next Uh, the telescope needs to be, And what are you doing with, compared to the images, but it is still challenging because, uh, you, you have some Okay, Caleb, let's bring you back in and can tell us more about the, you got these dishwasher and we're working on a bunch more that are, you know, a variety of sizes from shoebox sites, either in Antarctica or, you know, in the north pole region. Talk more about how you use influx DB to make sense of this data through all this tech that you're launching of data for the mission life so far without having to worry about, you know, the size bloating to an Like if I need to see, you know, for example, as an operator, I might wanna see how my, You know, let's, let's talk a little bit, uh, uh, but we throw this term around a lot of, you know, data driven, And near real time, you know, about a second worth of latency is all that's acceptable for us to react you know, in the, in the goal of being data driven is publish metrics on individual, So you reduced those dead ends, maybe Angela, you could talk about what, what sort of data driven means And so if they are not, So I would say that, you know, as of today on the spacecraft, the event, so that we know, okay, we saw a spike in chamber pressure at, you know, at this exact moment, the particular field you wanna look at. Data in the hands of those, you know, who have the context of domain experts is, issues of the database growing to an incredible size extremely quickly, and being two questions to, to wrap here, you know, what comes next for you guys? a greater push towards infrastructure and really making, you know, So, uh, we need software engineers. Angela, bring us home. And so yeah, most of the system has to be working by them. at the edge, you know, in the cloud and of course, beyond at the space. involved by visiting the Telegraph GitHub page, whether you want to contribute code, and one of the leaders in the space, we hope you enjoyed the program.
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Pete Robinson, Salesforce & Shannon Champion, Dell Technologies | Dell Tech World 2022
>>The cube presents, Dell technologies world brought to you by Dell. >>Welcome back to the cube. Lisa Martin and Dave Vale are live in Las Vegas. We are covering our third day of covering Dell technologies world 2022. The first live in-person event since 2019. It's been great to be here. We've had a lot of great conversations about all the announcements that Dell has made in the last couple of days. And we're gonna unpack a little bit more of that. Now. One of our alumni is back with us. Shannon champion joins us again, vice president product marketing at Dell technologies, and she's a company by Pete Robinson, the director of infrastructure engineering at Salesforce. Welcome. Thank >>You. >>So Shannon, you had a big announcement yesterday. I run a lot of new software innovations. Did >>You hear about that? I heard a little something >>About that. Unpack that for us. >>Yeah. Awesome. Yeah, it's so exciting to be here in person and have such a big moment across our storage portfolio, to see that on the big stage, the boom to announce major updates across power store, PowerMax and power flex all together, just a ton of innovation across the storage portfolio. And you probably also heard a ton of focus on our software driven innovation across those products, because our goal is really to deliver a continuously modern storage experience. That's what our customers are asking us for that cloud experience. Let's take the most Val get the most value from data no matter where it lives. That's on premises in the public clouds or at the edge. And that's what we, uh, unveil. That's what we're releasing. And that's what we're excited to talk about. >>Now, Pete, you, Salesforce is a long time Dell customer, but you're also its largest PowerMax customer. The biggest in the world. Tell us a little bit about what you guys are doing with PowerMax and your experience. >>Yeah, so, um, for Salesforce, trust is our number one value and that carries over into the infrastructure that we develop, we test and, and we roll out and Parex has been a key part of that. Um, we really like the, um, the technology in terms of availability, reliability, um, performance. And it, it has allowed us to, you know, continue to grow our customers, uh, continue needs for more and more data. >>So what was kind of eye popping to me was the emphasis on security. Not that you've not always emphasized security, but maybe Shannon, you could do a rundown of, yeah. Maybe not all the features, but give us the high level. And at Pete, I, I wonder how I, if you could comment on how, how you think about that as a practitioner, but please give us that. >>Sure. Yeah. So, you know, PowerMax has been leading for, uh, a long time in its space and we're continuing to lean into that and continue to lead in that space. And we're proud to say PowerMax is the world's most secure mission, critical storage platform. And the reason we can say that is because it really is designed for comprehensive cyber resiliency. It's designed with a zero trust security architecture. And in this particular release, there's 19 different security features really embedded in there. So I'm not gonna unpack all 19, but a couple, um, examples, right? So multifactor authentication also continuous ransomware anomaly detection, a leveraging cloud IQ, which is, uh, huge. Um, and last but not least, um, we have the industry's most granular cyber recovery at scale PowerMax can do up to 65 million imutable snapshots per array. So just, uh, and that's 30 times more than our next nearest competitor. So, you know, really when you're talking about recovery point objectives, power max can't be beat. >>So what does that mean to you, Pete? >>Uh, well, it's it's same thing that I was mentioning earlier about that's a trust factor. Uh, security is a big, a big part of that. You know, Salesforce invests heavily into the securing our customer data because it really is the, the core foundation of our success and our customers trust us with their data. And if we, if we were to fail at that, you know, we would lose that trust. And that's simply not, it's not an option. >>Let's talk about that trust for a minute. We know we've heard a lot about trust this week from Michael Dell. Talk to us about trust, your trust, Salesforce's trust and Dell technologies. You've been using them a long time, but cultural alignment yeah. Seems to be pretty spot on. >>I, I would agree. Um, you know, both companies have a customer first mentality, uh, you know, we, we succeed if the customer succeeds and we see that going back and forth in that partnership. So Dell is successful when Salesforce is successful and vice versa. So, um, when we've it's and it goes beyond just the initial, you know, the initial purchase of, of hardware or software, you know, how you operate it, how you manage it, um, how you continue to develop together. You know, our, you know, we work closely with the Dell engineering teams and we've, we've worked closely in development of the new, new PowerMax lines to where it's actually able to help us build our, our business. And, and again, you know, continue to help Dell in the process. So you've >>Got visibility on the new, a lot of these new features you're playing around with them. What I, I, I obviously started with security cuz that's on top of everybody's mind, but what are the things are important to you as a customer? And how do these features the new features kind of map into that? Maybe you could talk about your experience with the, I think you're in beta, maybe with these features. Maybe you could talk about that. >>Yeah. Um, probably the, the biggest thing that we're seeing right now, other than OB the obvious enhancements in hardware, which, which we love, uh, you know, better performance, better scalability, better, and a better density. Um, but also the, some of the software functionality that Dells starting to roll out, you know, we've, we've, we've uh, implemented cloud IQ for all of our PowerMax systems and it's the same thing. We continue to, um, find features that we would like. And we've actually, you know, worked closely with the cloud IQ team. And within a matter of weeks or months, those features are popping up in cloud IQ that we can then continue to, to develop and, and use. >>Yeah. I think trust goes both ways in our partnership, right? So, you know, Salesforce can trust Dell to deliver the, you know, the products they need to deliver their business outcomes, but we also have a relationship to where we can trust that Salesforce is gonna really help us develop the next generation product that's gonna, you know, really deliver the most value. Yeah. >>Can you share some business outcomes that you've achieved so far leveraging power max and how it's really enabled, maybe it's your organization's productivity perspective, but what are some of those outcomes that you've achieved so far? >>Um, there there's so many to, to, to choose from, but I would say the, probably the biggest thing that we've seen is a as we roll out new infrastructure, we have various generations that we deploy. Um, when we went to the new PowerMax, um, initially we were concerned about whether our storage infrastructure could keep up with the new compute, uh, systems that we were rolling out. And when we went through and began testing it, we came to realize that the, the performance improvements alone, that we were seeing were able to keep up with the compute demand, making that transition from the older VMAX platforms to the PMAX practically seamless and able to just deploy the new SKUs as, as they came out. >>Talk about the portfolio that you apply to PowerMax. I mean, it's the highest of the highest end mission critical the toughest workloads in the planet. Salesforce has made a lot of acquisitions. Yeah. Um, do you throw everything at PowerMax? Are you, are you selective? What's your strategy there? So >>It's, it's selective. In other words that there's no square peg that meets every need, um, you know, acquisitions take some time to, to ingest, um, you know, some run into cloud, some run in first, in, in first party. Um, but so we, we try to take a very, very intentional approach to where we deploy that technology. >>So 10 years ago, someone in your position, or maybe someone who works for you was probably do spent a lot of time managing lawns and tuning performance. And how has that changed? >>We don't do that. <laugh> we? >>We can, right. So what do you do with right. Talk, talk more double click on that. So how talk about how that transition occurred from really non-productive activities, managing storage boxes. Yeah. And, and where you are today, what are you doing with those resources? >>It, it, it all comes outta automation. Like, you know, the, you know, hardware is hardware to a point, um, but you reach a point where the, the manageability scale just goes exponential and, and we're way, well past that. And the only way we've been able to meet that, meet that need is to, to automate and really develop our operations, to be able to not just manage at a lung level or even at the system level, but manage at the data center level at the geographical, you know, location level and then being able to, to manage from there. >>Okay. Really stupid question. But I'm gonna ask it cause I wanna hear your answer. True. Why can't you just take a software defined storage platform and just run everything on that? Why do you need all these different platforms and why do you gotta spend all this money on PowerMax? Why, why can't you just do >>That? That's the million dollar question. Uh, I, I ask that all the time. <laugh>, um, I think software defined is it's on its way. Um, it's come a long way just in the last decade. Yeah. Um, but in terms of supporting what I consider mission critical, large scale, uh, applications, it's, it's not, it's just simply not on par just yet with what we do with PowerMax, for example. >>And that's exactly how we position it in our portfolio. Right? So PowerMax runs on 95% of the fortune 100 companies, top 20 healthcare companies, top 10 financial services companies in the world. So it's really mission critical high end has all of the enterprise level features and capabilities to really have that availability. That's so important to a lot of companies like Salesforce and, and Pete's right, you know, software define is on its way and it provides a lot of agility there. But at the end of the day for mission critical storage, it's all about PowerMax. >>I wonder if we're ever gonna get to, I mean, you, you, you, it was interesting answer cuz you kind of, I inferred from your that you're hopeful and even optimistic that someday will get to parody. But I wonder because you can't be just close enough. It's almost, you have to be. >>I think, I think the key answer to that is it's it's the software flying gets you halfway there. The other side of the coin is the application ecosystem has to change to be able to solve that other, other side of it. Cuz if you simply simply take an application that runs on a PowerMax and try to run it, just forklift it over to a software defined. You're not gonna have very much luck. >>Recovery has to be moved up to stack >>Operations recovery, the whole, whole whole works. >>Jenny, can you comment on how customers like Salesforce? Like what's your process for involving them in testing in roadmap and in that direction, strategic direction that you guys are going? Great >>Question. Sure. Yeah. So, you know, customer feedback is huge. You've heard it. I'm sure this is not new right product development and engineering. We love to hear from our customers. And there's multiple ways you heard about beta testing, which we're really fortunate that Salesforce can help us provide that feedback for our new releases. But we have user groups, we have forums. We, we hear directly from our sales teams, our, you know, our customers, aren't shy, they're willing to give us their feedback. And at the end of the day, we take that feedback and make sure that we're prioritizing the right things in our product management and engineering teams so that we're delivering the things that matter. Most first, >>We've heard a lot of that this week. So I would agree guys, thank you so much for joining Dave and me talking about Salesforce. What you doing with PowerMax? All the stuff that you announced yesterday, alone. Hopefully you get to go home and get a little bit of rest. >>Yes. >>I'm sure that there's, there's never a dull moment. Never. Can't wait guys. Great to have you. >>Thank you. You guys, >>For our guests on Dave Volante, I'm Lisa Martin and you're watching the queue. We are live day three of our coverage of Dell technologies world 2022, Dave and I will be right back with our final guest of the show.
SUMMARY :
about all the announcements that Dell has made in the last couple of days. So Shannon, you had a big announcement yesterday. Unpack that for us. And you probably also heard a ton Tell us a little bit about what you guys are doing with it has allowed us to, you know, continue to grow our customers, uh, I, I wonder how I, if you could comment on how, how you think about that as a practitioner, So, you know, really when you're talking about recovery point objectives, power max can't be beat. And if we, if we were to fail at that, you know, we would lose that trust. Talk to us about trust, your trust, Salesforce's trust and Dell technologies. um, when we've it's and it goes beyond just the initial, you know, the initial purchase of, Maybe you could talk about your experience with the, I think you're in beta, maybe with these features. starting to roll out, you know, we've, we've, we've uh, implemented cloud IQ for all of our PowerMax systems Salesforce can trust Dell to deliver the, you know, the products they need to to keep up with the compute demand, making that transition from the older VMAX platforms Talk about the portfolio that you apply to PowerMax. um, you know, acquisitions take some time to, to ingest, um, you know, And how has that changed? We don't do that. So what do you do with right. but manage at the data center level at the geographical, you know, location level and then Why do you need all these different platforms and why do you gotta spend all this money on PowerMax? Uh, I, I ask that all the time. and, and Pete's right, you know, software define is on its way and it provides a lot of agility there. But I wonder because you can't be just close enough. I think, I think the key answer to that is it's it's the software flying gets you halfway there. our, you know, our customers, aren't shy, they're willing to give us their feedback. All the stuff that you announced yesterday, alone. Great to have you. You guys, of our coverage of Dell technologies world 2022, Dave and I will be right back with our final guest of the
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Steve Fazende, APEX FoD, Jud Barron, Silicon Labs, & Darren Fedorowicz, Dell Financial Services
>>The cube presents, Dell technologies world brought to you by Dell. >>Welcome back to Dell tech world 2022. This is the cube alive. My name is Dave Volante. We're here with our wall to wall coverage. This is day two. We actually started last night. Uh, the, the cube after dark John furry is here. Lisa Martin, Dave Nicholson. We're gonna talk about apex. The business value of apex flex on demand. Darren fedora is here. He's the senior vice president of Dell financial services, and we're joined by a customer and a partner Jud Barron is R and D infrastructure architect at Silicon labs. And Steve end is the regional VP of copy center comp computer center. I say that like I'm from Boston guys. Welcome to the queue. >>Thank you, >>Darren, take us through what's going on with, with apex, you got custom solutions, you know, people are gonna ask, is this just a financial gimick? What is this? >>No gimmicks, no gimmicks, Dave. So I think when we think about technology, historically customers purchased, they bought and they owned and they may have financed it and paid over time, but it was really an ownership model, especially in infrastructure and apex is about subscription. So think about Dell apex, as you can either buy, or you can subscribe to your technology and under apex subscription, we have options for custom based solutions or an outcome base. And I know today we're gonna talk about flex on demand and, and custom based solutions. So it's a high level pay for what you use when you use it with a high level of choice and flexibility. All >>Right, Steve, I'm gonna ask you to play little >>Co-host all right. I like >>This. Okay. So add some color color commentary, Jud, tell us a little bit about, uh, Silicon labs. I'm really interested in what your requirements were, your challenges and kinda why you landed on, on apex. Sure. >>Uh, Silicon labs is a semiconductor company were headquartered in Austin, 10 Xs, uh, just under a billion dollars a year right now. And, uh, at any ed shop or, uh, that, that people who are doing electronic design automation, that's not just in the semiconductor industry, but we have these HPC farms who are running, you know, millions of jobs a day. And the, a balance that you have to strike when you're doing capacity planning in one of these environments is we have these things called tape outs, and that's where we're finishing a project and there's a much higher volume of jobs that we have to run and you have to decide, do we buy for peak or do we, you know, come under that some amount and say, oh, we're gonna buy 80% of what we think >>As an over, over, over under, right. Do we over buy for peak normally, right, correct. Right >>Hard. One is geo Overy the under buy. It's always a hard decision. >>There's a tradeoff. Right? And, and so the, the challenge there is that you'll end up kind of linking the time and potentially miss a tape out window. And there's costs associated with that because you work with the Foundry and you kind of schedule based off that tape out when you're gonna deliver the photo mask to them. So anyway, the point is we in the past using a traditional like camp X, we're gonna buy a bunch of servers. We, we tend to undershoot whatever our peaks are. Cause we may have a peak every couple of months during, you know, these tape outs. Uh, but you know, sometimes tape outs, slip. And so one slips two months, another one comes in a little bit early and now you have multiple tape outs in the same months. And what was gonna be a, a small, uh, difference in from peak to what you actually purchased ends up being a big peak. And, uh, the thing that was interesting to us about flex on demand is the ability to have a commit rate that, you know, the customer can work with Dell financial services to figure out is that 80% is at 60% whatever. And they give us additional servers that we pay just when we're using them. Now I'm somewhat oversimplifying the process. Um, but we're, we gotta talk about that, >>But, but the point is, if I understand it correctly, that infrastructure was dominoing the, the time to tape out in a negative way, and you you've been able to address that more cost effectively. >>It, it can, it, it has on occasion. And so this, this basically gives us a way to lever to pull, to say, well, we can spend some additional OPEX this month and open up this additional capacity. So it's not like bursting to the cloud. Exactly. Uh, because I mean, you have to have the equipment in your data center already for you to be able to use it. But, um, it's under a traditional acquisition model. It's, it's just not a, a, a thing that was available to us before and looking at leasing or other types of, uh, you know, financing was wasn't really attractive previously, but the flex on demand model, when we first heard about it, we're like, that's very interesting. Tell me more. And we ended up using it in, in Austin, and then we built a whole data center in Asia and did the whole thing on flex on demand and >>Got it. Okay, Steve, uh, talk a little bit about your role what's going on at, at computer center and you know, why apex give us the background? Yeah. >>Um, computer center is a, one of the largest global VAs on the planet, right? Um, we, we have a lot of global and international reach, but at the end of the day, it's about one on one customer of relationships. Um, talking to them, understanding what their challenges are. And we've had a multiyear relationship with Jud. I've known you for a long time. And, and, um, typically that relationship, or initially that relationship was about collaborating, working hand in hand, kind of figure out what the solutions were that best fit their environment to solve their issues they need. And it was typically a procurement, a, a purchase based relationship and, and it worked well for a long time, but it, when Jud posed the challenge to us about kind of more pay as you go, uh, uh, subscription based modeling for, for how he want to do acquire in the future. >>Um, we just, we huddle with the Dell team collectively, um, and, and talked about what we could offer and how we could solve the problem. Uh, apex is a really nice brand today, but this was two and a half years ago, Uhhuh. Okay. So it was a little, we were a little early on on putting it together. I feel good that we were able to, to put that type of solution together for Jud and it's, and it's working today, working wonderful today. And it was good for it's good for the whenever it's good for the customer, the manufacturer and the partner altogether. It's a wonderful solution. >>So you took a little risk, but it worked out and you helped. >>Yeah, that was probably the infancy as we were growing our, as a service, think of this, you know, there's a, a lot of big words out there, Dave, right? As a service utility cloud, it doesn't matter what it is super cloud it's super cloud. It doesn't really matter. Super. This is really Jud was talking about a really important element, which is around flexibility choice. There's uncertainty oftentimes in a, in an environment, but they want to control. They still want have a level of control and leveraging partnerships, being able to deliver flexibility and choice. Don't worry about the words. Don't worry about cloud utility as a service we end up solving the customer need, right? And when we talk about flex on demand, I'll give you a little bit deeper into flex on demand. So when we think about flex on demand, it really is about understanding the customer needs and our capability and Jed reference this, determining what a baseline is. So if you think about your own utility bill, right, you, you go home and even if you're on vacation for a month, I'm sure you went on vacation for a month right. Month at a time. If I ever. >>Yeah, >>I know, but if you leave you your utility bill, even if you don't turn on a light, you still get a utility bill, it's your baseline. So we, we determine a baseline with our customers, with computer center, to understand in your environment, you're gonna use this minimum amount and that becomes your baseline. And that baseline can go as low as 25%. And up to 80% in a environment, it usually is typically in this 70, 80%. And then we determine what is gonna be optimal based on that 25 or above we charge based on the usage on a day to day basis, average by a month. And if you go up one month during your peak, you get charged at that peak. If you then a couple months are lower, then you're gonna pay only for the usage. And so for a customer that's growing has variability or seasonality. >>Um, this is a great model cuz they can still control their environment either within their own domain or um, in a colo. They also have the capability to pick anything within the Dell ISG catalog, any product, configure it to meet their environment, be able to work with a trusted partner like computer center. That it's a solution based on a partner relationship and delivers choice and flexibility on the catalog of anything Dell sells within your control of how you can configure it. So it gives this ability to say, instead of buying and instead of paying a predictable payment, a I E a financing I'm gonna pay for use. Yeah. If I turn on my light switch more or if it's during the summer in Texas where I am the ACS a lot higher. So your utilities go up and if you are a much lower because you're on vacation in Hawaii, maybe you've been in vacation in Hawaii for a month, you're gonna have a much lower and you're gonna hit your baseline. Right. So it gives flexibility choice and it gives the control back to the customer. >>Okay. So the whole ISD portfolio. So you're like the tip of the spear for future apex, right? >>We, we, we absolutely are the tip and that's why, you know, Steve referenced a couple years ago as we were still in our infancy, growing, listening to our customers, listening to our partners, we've evolved to become a more robust program, um, 35 countries today. So we can cover 35 countries over the globe, all ISG you products that are sold with a high level of flexibility and it, and it's Jud and feedback over time that we've continued to evolve this program. Mm-hmm >>So Jud you, if I understood correctly, the business impact to you was gonna better predict predictability. You didn't have to over buy or undery and take all that risk. Is that right? You maybe could quantify. Did you ever quantify that? What can you tell us about the, the business impact? Yeah, >>Sure. So, I mean, traditionally we will, uh, base our capacity demands on, uh, complex calculation that effectively just boils down to number of engineers, like head count, uh, and you know, kind of personas within that. And we figure out, okay, well how many compute do we need? And then we say, okay, well how many tape outs are we doing? And when are those tape outs gonna land? And try to figure out which months are gonna be the hot months and the design teams have to kind of vary their tape out schedules so that they don't pile up all into like July or something. And then there's not enough compute capacity. So with, with something like flex on and where I can turn additional capacity on in our HBC farm, it, you know, we just go in and make some changes to the LSF configuration and say, Hey, you know, now you've got these extra nodes available. >>We don't really have to worry about that as much. Uh, in fact, last year we, we ended up with one month where for us, it was unusual. We had five tape outs, uh, at all land within two weeks of one and a other. And they all finished, which in previous years before we had deployed that that would not have been the outcome things we would've had multiple, uh, tape outs delayed. And you know, that that's a seven figure impact for each one of those commits that we miss with the foundries. So it it's a big deal. >>Yeah. That's real dollars. And >>It is. And you know what else, this, as, as Joe's going through this, we all know their supply chain chain constraints, right? And this solves a lot of supply constraints because Joe, if you would be purchasing today, you'd be buying, you're looking at had, and you're actually having to purchase today where if you go into an apex flex on demand, you don't have that full commitment of having to purchase, but you can get ahead of the supply chain. So you can be looking six months in advance, you can be doing capacity planning and I'm Jed. I'm sure you're doing that leveraging. Like what's my future and not be worried about, I have this huge burden upfront. >>Yeah. And I mean, we have two levers right now. One is we have this extra capacity there. I can, you know, pick up the phone and, and call our Dell rep and say, Hey, I'm gonna modify my commit rate. And so now that's, you know, the new baseline I can use all day every day. Uh, and, and, you know, we still have some burstability and then separately, we can say, we want to expand the contract or, or, or, you know, basically acquire more hardware for additional burst or additional commit. Both of those things are, are options. We only had the, we had to go buy it and we need to know when we have to have it available. So you kind of back into this ordering schedule for, uh, you know, like a traditional CapEx purchase. >>So Steve, obviously Silicon labs is, is leaning again. Are you seeing any other patterns in your customer base, uh, where this is being applied? What can you share >>With us there? Yeah, it's it, I believe this is a fairly horizontal solution. Any customer can really utilize it. I mean, traditionally people would buy for two and three years worth of capacity and slowly consume it over time, but you paid up front. Right. That's how it, that's kind of how it worked. Cause I didn't want to go back to the well year after year after year. Right. So, um, you know, and I, and I think, I think if anything, the, the, the cloud, the hyperscalers has, uh, taught the world, some things taught the industry. Some things, you know, in a, in a perfect world customers like to consume and pay for what they use, you know, and in the increments that they use it as much as possible as closely aligned to that as they could get. And what I see, what I see in this, you know, cuz I, I kind of put solu in my role, I'm putting solutions and customers and bringing those together other right. And, and complimenting that with services of our own. Right. But, but what I see over time that, that almost all the manufacturers and Dells does a wonderful job, but almost all the manufacturers will be delivering technology on a subscription basis. So the more I learn, the more I know, the more I understand about how to deliver those and provide those to customers is better off we are >>Because it aligns with business value. And that's what you're seeing Jud correct. >>Steve made an interesting comment in there. Uh, you know, he was talking about the cloud and for us, there's always pressure to say, Hey, you know, can we burst in the cloud? And for Edda workloads, every time we look at this, it's a data problem. It, it, it's not a computing problem for us. EA workloads tend to generate a lot of data and you know, there's a, there are a lot of tools, uh, you know, there's just a bunch of stuff that you have to have available to run those jobs. And so you have to look at that very carefully. The company that I work for Silicon labs has been around for a long time and we have a lot of development effort. That's been put into automating and simplifying things for our design engineering and trying to, you know, manipulate that and make it to where we can burst just certain jobs out to the cloud efficiently and cost effectively. Hasn't really resonated for us. But the flex on demand thing gave a us the ability to kind of achieve some of that burst ability. I mean, not to the same level of scale of course, but you know, we, we can do that at, you know, our own speed in our own data centers with our own data. And we don't have to worry about trying to, you know, peel an onion and put something new together, make it cloud friendly. It's >>Substantially similar. We gotta go. But to Aaron bring us home. >>Yeah. Hey, I think when we think about Dell, it's about listening to our customers and our partners. Mm-hmm <affirmative>, which we continue to do. We continue to evolve our products and, and apex is around choice and flexibility in delivering to customers an option to pay for what they use. It's a great solution. Appreciate the time guys. >>Great conversation. Thanks so much for coming on the cube. All right. Thank you. Good luck. All right. And thank you for watching. This is Dave VoLTE for the cube. We've been back with more wall to wall coverage. John furry, you'll be back Lisa Martin and Dave Nicholson. You're watching the queue >>And.
SUMMARY :
And Steve end is the regional VP So it's a high level pay for what you use when you use it with a high level of I like I'm really interested in what your requirements were, of jobs that we have to run and you have to decide, do we buy for peak or Do we over buy for peak normally, right, correct. It's always a hard decision. Cause we may have a peak every couple of months during, you know, the, the time to tape out in a negative way, and you you've been able to address other types of, uh, you know, financing was wasn't really attractive previously, at computer center and you know, why apex give us the background? I've known you for a long time. So it was a little, we were a little early on on putting it together. And when we talk about flex on demand, I'll give you a little bit deeper into flex on demand. And if you go up one month during So it gives flexibility choice and it gives the control back to the customer. So you're like the tip of the spear for future apex, We, we, we absolutely are the tip and that's why, you know, Steve referenced a couple years ago as we were still What can you tell us about the, of engineers, like head count, uh, and you know, kind of personas within that. And you know, And you know what else, this, as, as Joe's going through this, we all know their supply And so now that's, you know, the new baseline I can use all day every day. Are you seeing any other patterns in your And what I see, what I see in this, you know, cuz I, I kind of put solu in my role, And that's what you're seeing Jud correct. And we don't have to worry about trying to, you know, peel an onion and put something new together, But to Aaron bring us home. and apex is around choice and flexibility in delivering to customers an option to pay And thank you for watching.
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Manish Agarwal and Darren Williams, Cisco | Simplifying Hybrid Cloud
>>With me now or Maneesh outer wall, senior director of product management for a HyperFlex. It's Cisco at flash for all. Number four. I love that on Twitter and Darren Williams, the director of business development and sales for Cisco, Mr. HyperFlex at Mr. HyperFlex on Twitter. Thanks guys. Hey, we're going to talk about some news and in HyperFlex and what role it plays in accelerating the hybrid cloud journey. Gentlemen, welcome to the cube. Good to see you. >>Thanks David. >>Hi, Darren. Let's start with you. So for hybrid cloud, you got to have on-prem connection, right? So you got to have basically a private cloud. What are your thoughts on that? >>Yeah, we agree. You can't, you can't have a hybrid cloud without that private adamant. And you've got to have a strong foundation in terms of how you set up the, the whole benefit of the cloud model you build in, in terms of what you want to try and get back from the cloud. You need a strong foundation. High conversions provides that we see more and more customers requiring a private cloud in their building with hyper conversions in particular HyperFlex, Mexican bank, all that work. They need a good strong cloud operations model to be able to connect both the private and the public. And that's where we look at insight. We've got solution around that to be able to connect that around a SAS offering Nathan looks around simplified operations, give some optimization and also automation to bring both private and public together in that hybrid world. >>Darren let's stay with you for a minute. When you talk to your customers, what are they thinking these days? W when it comes to implementing hyper-converged infrastructure in both the enterprise and at the edge, what are they trying to achieve? >>So, so there's many things they're trying to achieve. My probably the most brutal, honest is they're trying to save money. That's probably the quickest answer, but I think they're trying to look at, in terms of simplicity, how can they remove laser components they've had before in their infrastructure, we see obviously collapsing of storage into hyperconversions and storage networking. And we got customers that have saved 80% worth of savings by doing that class into a hyper conversion infrastructure away from their three tier infrastructure, also about scalability. They don't know the end game. So they're looking about how they can size for what they know now and how they can grow that with hyper-conversion. It's very easy. It's one of the major factors and benefits of hyperconversions. They also obviously need performance and consistent performance. They don't want to compromise performance around their virtual machines when they want to run multiple workloads, they need that consistency all the way through. >>And then probably one of the biggest ones is that around the simplicity model is the management layer, ease of management to make it easier for their operations. And we've got customers that have told us they've saved 50% of costs in that operations model, deploying flex also around the time-savings. They make massive time savings, which they can reinvest in their infrastructure and their operations teams in being able to innovate and go forward. And then I think probably one of the biggest pieces where you've seen as people move away from the three tier architecture is the deployment elements. And the ease of deployment gets easy with hyper-converged, especially with edge edge is a major, key use case for us. And what our customers want to do is get the benefit of the data center at the edge without a big investment. They don't want to compromise on performance, and they want that simplicity in both management and employment. >>And we've seen our analyst recommendations around what their readers are telling them in terms of how management deployments key for it, operations teams and how much they're actually saving by deploying edge and taking the burden away when they deploy hyper conversions. And as I said, the savings elements, the key there, and again, not always, but obviously there's all case studies around about public cloud being quite expensive at times over time for the wrong workloads. So by bringing them back, people could make savings. And we again have customers that have made 50% savings over three years compared to their public cloud usage. So I'd say that's the key things that customers are looking for. Yeah. >>Great. Thank you for that, Darren, uh, Monisha, we have some hard news. You've been working a lot on evolving the hyper flex line. What's the big news that you've just announced. >>Yeah. Thanks Dave. Um, so there are several things that we are seeing today. The first one is a new offer, um, called HyperFlex express. This is, uh, you know, Cisco intersite lend and Cisco intersect managed it HyperFlex configurations that we feel are the fastest spot to hybrid cloud. The second is we're expanding our service portfolio by adding support for each X on EMD rack, uh, UCS M D rack. And the code is a new capability that we're introducing that we calling, um, local and containerized witness and get, let me take a minute to explain what this is. This is a pretty nifty, uh, capability to optimize for, for an edge environments. So, you know, this leverage is the Cisco's ubiquitous presence, uh, of the networking, um, products that we have in the environments worldwide. So the smallest HyperFlex configuration that we have is, uh, configuration, which is primarily used in edge environments, think of a, you know, a backup woman or department store, or it might even be a smaller data center somewhere on the blue for these two, not two configurations. >>There is always a need for a third entity that, uh, you know, industry down for that is either a witness or an arbitrator. Uh, we had that for HyperFlex as well. And the problem that customers face is where do you host this witness? It cannot be on the cluster because it's the job of the witnesses to when the infrastructure is going. Now, it basically breaks, um, sort of, uh arbitrates which node gets to survive. So it needs to be outside of the cluster, but finding infrastructure, uh, to actually host this is a problem, especially in the edge environments where these are resource constrained environments. So what we've done is we've taken that test. We've converted it into a container or a form factor, and then qualified a very large slew of Cisco networking products that we have, right from ISR ESR, mixers, catalyst, industrial routers, uh, even, uh, even as we buy that can host host this witness, eliminating the need for you to find yet another piece of infrastructure are doing any, um, you know, Caden feeding or that infrastructure. You can host it on something that already exists in the environment. So those are the three things that we are announcing today. >>I want to ask you about HyperFlex express. You know, obviously the, the whole demand and supply chain is out of whack. Everybody's, you know, global supply chain issues are in the news, everybody's dealing with it. Can you expand on that a little bit more? Can, can HyperFlex express help customers respond to some of these issues? >>Yeah, indeed. The, um, you know, the primary motivation for HyperFlex express was indeed, uh, an idea that, uh, you know, one of the folks on my team had, we was to build a set of HyperFlex configurations that are, you know, would have a shorter lead time, but as we were brainstorming, we were actually able to tag on multiple other things and, uh, make sure that, uh, you know, that is in it for something in it for customers, for sales, as well as our partners. Uh, so for example, uh, you know, for customers, uh, we've been able to dramatically simplify the configuration and the install for HyperFlex express. These are still high-paced configurations, and you would at the end of it, get a HyperFlex cluster, but the part to that cluster is much, much, uh, simplifying. Uh, second is that we've added an flexibility where you can now deploy these, uh, these are data center configurations, but you can deploy these with, or without fabric interconnects, meaning you can deploy with your existing top of rack. >>Um, we've also added a, uh, attractive price point for these. And, uh, of course, uh, you know, these will have a better lead times because we made sure, uh, that, uh, you know, we are using components that are, um, that we have clear line of sight from a supply perspective for partner and sales. This is represents a high velocity sales motion, a foster doughnut around time, uh, and a frictionless sales motion for our distributors. Uh, this is actually a set of distinct friendly configurations, which they would find very easy to stock. And with a quick turnaround time, this would be very attractive for, uh, the disease as well. >>It's interesting Maneesh, I'm looking at some fresh survey data set more than 70% of the customers that were surveyed. This is ETR survey. Again, I mentioned them at the top more than the 70% said they had difficulty procuring a server hardware and networking was also a huge problem. So, so that's encouraging. Um, what about ministry, uh, AMD that's new for HyperFlex? What's that going to give customers that they couldn't get before? >>Yeah, Dave, so, uh, you know, in the short time that we've had UCS EMD direct support, we've had several record breaking benchmark results that we've published. So it's a, it's a, it's a powerful platform with a lot of performance in it. And HyperFlex, uh, you know, the differentiator that we've had from day one is that it is, it has the industry leading storage performance. So with this, we are going to get the masters compute together with the foster storage and this, we are logging that will, it'll basically unlock, you know, a, um, unprecedented level of performance and efficiency, but also unlock several new workloads, uh, that were previously locked out from the hyper-converged experience. >>Yeah. Cool. Um, so Darren, can you, can you give us an idea as to how HyperFlex is doing in the field? >>Sure, absolutely. So I've made, Maneesha been involved right from the Stein before it was called hype and we we've had a great journey and it's very exciting to see where we're taking, where we've been with the $10 year. So we have over 5,000 customers worldwide, and we're currently growing faster year over year than the market. Um, the majority of our customers are repeat buyers, which is always a good sign in terms of coming back when they've, uh, approved for technology and are comfortable with the technology. They repeat by expanded capacity, putting more workloads on they use in different use cases on that. And from an age perspective, more numbers of science. So really good endorsement, the technology, um, we get used across all verticals or segments, um, to house mission critical, uh, applications, as well as the, uh, traditional virtual server infrastructures, uh, and where the lifeblood of our customers around those mission critical customers. >>They want example, and I apologize for the worldwide audience, but this resonates with the American audiences, uh, the super bowl. So, uh, the like, uh, stadium that house, the soup, well actually has Cisco HyperFlex, right? In all the management services through, from the entire stadium for digital signage, 4k video distribution, and it's compete completely cashless. So if that were to break during the super bowl, that would have been a big, uh, news article, but it was run perfectly. We in the design of the solution were able to collapse down nearly 200 service into a few nodes, across a few racks and at a hundred, 120 virtual machines running the whole stadium without missing a heartbeat. And that is mission critical for you to run super bowl and not be on the front of the press afterwards for the wrong reasons. That's a win for us. So we really are really happy with the high place where it's going, what it's doing. And some of the use cases we're getting involved in very, very excited. >>He come on Darren Superbowl, NFL, that's, uh, that's international now. And you know, it's, it's dating London. Of course, I see the, the picture of the real football over your shoulder. But anyway, last question for minis. Give us a little roadmap. What's the future hold for HyperFlex. >>Yeah, so, you know, as Dan said, what data and I have been involved with type of flicks since the beginning, uh, but, uh, I think the best is we have to come. Uh, there are three main pillars for, uh, for HyperFlex. Um, one is intersite is central to our strategy. It provides a lot of customer benefit from a single pane of glass, um, management, but we are going to date this beyond the lifecycle management, which is a for HyperFlex, which is integrated. You're going to say today and element management, we're going to take it beyond that and start delivering customer value on the dimensions of AI ops, because intersect really provides us a ideal platform to gather slides from all the clusters across the globe, do AIML and do some predictive analysis with that and return it back as, uh, you know, customer value, um, actionable insights. >>So that is one, uh, the second is UCS expand the HyperFlex portfolio, go beyond UCS to third party server platforms and newer, uh, UCS, several platforms as well. But the highlight, there is one that I'm really, really excited about and think that there is a lot of potential in terms of the number of customers we can help is HX on X, CDs, uh, extra users. And other thing that'd be able to, uh, you know, uh, uh, get announcing a bunch of capabilities on in this particular launch. Uh, but each Axonics cities will have that by the end of this calendar year. And that should unlock with the flexibility of X of hosting, a multitude of workloads and the simplicity of HyperFlex. We were hoping that would bring a lot of benefits to new workloads, uh, that were locked out previously. And then the last thing is HyperFlex need a platform. >>This is the heart of the offering today, and you'll see the hyperlinks data platform itself. It's a distributed architecture, a unique architecture, primarily where we get our, you know, uh, they got bidding performance wrong. You'll see it get foster a more scalable, more resilient, and we'll optimize it for, uh, you know, containerized workloads, meaning it will get a granular container, a container, granular management capabilities and optimize for public cloud. So those are some things that we are, the team is busy working on, and we should see that come to fruition. I'm hoping that we'll be back at this forum in maybe before the end of the year and talking about some of these new capabilities. >>That's great. Thank you very much for that. Okay guys, we gotta leave it there. And, you know, Monisha was talking about the HX on X series. That's huge. Customers are gonna love that. And it's a great transition because in a moment I'll be back with VKS Ratana and Jim leech, and we're going to dig into X series. Some real serious engineering went into this platform and we're gonna explore what it all means. You're watching simplifying hybrid cloud on the cube. You're a leader in enterprise tech coverage.
SUMMARY :
I love that on Twitter and Darren Williams, the director of business development and sales for Cisco, So for hybrid cloud, you got to have on-prem the whole benefit of the cloud model you build in, in terms of what you want to try and and at the edge, what are they trying to achieve? It's one of the major factors and benefits of hyperconversions. And the ease of deployment gets easy with hyper-converged, especially with edge edge is a major, And as I said, the savings elements, the key there, and again, not always, What's the big news that you've just announced. So the smallest HyperFlex configuration that we have is, And the problem that customers face is where do you host this witness? you know, global supply chain issues are in the news, everybody's dealing with it. things and, uh, make sure that, uh, you know, that is in it for something in it for uh, that, uh, you know, we are using components that are, um, that we have clear line of sight from It's interesting Maneesh, I'm looking at some fresh survey data set more than 70% of the Yeah, Dave, so, uh, you know, in the short time that we've had UCS EMD direct support, is doing in the field? the technology, um, we get used across all verticals or segments, the like, uh, stadium that house, the soup, well actually has Cisco HyperFlex, And you know, it's, it's dating London. since the beginning, uh, but, uh, I think the best is we have to come. uh, you know, uh, uh, get announcing a bunch of capabilities on in this particular launch. This is the heart of the offering today, and you'll see the hyperlinks data platform And, you know, Monisha was talking about
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Vikas Ratna and James Leach, Cisco
>>Mm. >>Welcome back to the Cube. Special presentation. Simplifying Hybrid Cloud Brought to You by Cisco We're here with Vegas Rattana, who's the director of product management for you? CSS Cisco and James Leach, who was director of business development at Cisco. Gents, welcome back to the Cube. Good to see you again. >>Hey, thanks for having us. >>Okay, Jim, let's start. We know that when it comes to navigating a transition to hybrid cloud, it's a complicated situation for a lot of customers and as organisations that they hit the pavement for their hybrid cloud journeys, one of the most common challenges that they face. What are they telling you? How is Cisco specifically UCS helping them deal with these problems? >>Well, you know, first, I think that's a That's a great question. And, you know, the customer centric view is is the way that we've taken. Um, it's kind of the approach we've taken from Day one, right? So I think that if you look at the challenges that we're solving for their customers are facing, you could break them into just a few kind of broader buckets. The first would definitely be applications, right? That's the That's where the rubber meets your proverbial road. Um, with the customer. And I would say that you know, what we're seeing is the challenges customers are facing within applications come from the way that applications have evolved. So what we're seeing now is more data centric applications. For example, um, those require that we are able to move, um, and process large datasets really in real time. Um, and the other aspect of application, I think, to give our customers kind of some pose some challenges would be around the fact that they're changing so quickly. So the application that exists today or the day that they make a purchase of infrastructure to be able to support that application. That application is most likely changing so much more rapidly than the infrastructure can't keep up with today. So, um, that creates some some challenges around. How do I build the infrastructure? How do I write? Size it without over provisioning, for example. But also there's a need for some flexibility around life cycle and planting those purchase cycles based on the life cycle of the different hardware elements and within the infrastructure, which I think is the second bucket of challenges. We see customers who are being forced to move away from the like a modular or blade approach, which offers a lot of operational and consolidation benefits. And they have to move to something like, um, Iraq server model for some applications because of these needs that these data centric applications have. And that creates a lot of opportunity for silo going. The infrastructure and those silos, in turn, create multiple operating models within the A data centre environment that, you know, again drive a lot of complexity. So that complexity is definitely the the enemy here. Um, and then finally, I think life cycles. We're seeing this democratisation of of processing, if you will, right, so it's no longer just CPU focus. We have GPU. We have F p g A. We have things that are being done in storage and the fabrics that stitch them together that are all changing rapidly and have very different life cycles. So when those life cycles don't align for a lot of our customers, they see a challenge in how they can can manage this these different life cycles and still make a purchase without having to make too big of a compromise in one area or another because of the misalignment of life cycles. So that is a kind of the other bucket. And then finally, I think management is huge, right? So management at its core is really right size for for our customers and give them the most value when it when it meets the mark around scale and scope. Um, back in 2000 and nine, we weren't meeting that mark in the industry and UCS came about and took management outside the chassis, right? We put at the top of the rack, and that works great for the scale and scope we needed at that time. However, as things have changed, we're seeing a very new scale and scope needed, Right? So we're talking about hybrid cloud world that has to manage across data centres across clouds. And, um, you know, having to stitch things together for some of our customers poses a huge challenge. So there are tools for all of those those operational pieces that that touched the application that touched the infrastructure. But they're not the same tool. They tend to be, um, disparate tools that have to be put together. So our customers, you know, don't really enjoy being in the business of building their own tools. So, um, so that creates a huge challenge. And one where I think that they really crave that full hybrid cloud stack that has that application visibility but also can reach down into the infrastructure. >>Right? You know, Jim, I said in my my Open that you guys, Cisco sort of changed the server game with the original UCS. But the X Series is the next generation, the generation of the next decade, which is really important cause you touched on a lot of things. These data intensive workloads, alternative processors to sort of meet those needs. The whole cloud operating model and hybrid cloud has really changed. So how's it going with the X Series? You made a big splash last year. What's the reception been in the field? >>Actually, it's been great. Um, you know, we're finding that customers can absolutely relate to our UCS X series story. Um, I think that the main reason they relate to it as they helped create it, right, it was their feedback and their partnership that they gave us Really, those problem areas, those, uh, those areas that we could solve for the customer that actually add significant value. So, you know, since we brought you see s to market back in 2000 and nine, we had this unique architectural, um uh, paradigm that we created. And I think that created a product which was the fastest in Cisco history. Um, in terms of growth, Um, what we're seeing now is X series is actually on a faster trajectory. So we're seeing a tremendous amount of uptake. We're seeing, uh, both in terms of the number of customers. But also, more importantly, the number of workloads that our customers are using and the types of workloads are growing. Right? So we're growing this modular segment that exists not just, um, you know, bringing customers onto a new product, But we're actually bringing them into the product in the way that we had envisioned, which is one infrastructure that can run any application and do it seamlessly. So we're really excited to be growing this modular segment. Um, I think the other piece, you know that, you know, we judge ourselves is, you know, sort of not just within Cisco, but also within the industry and I think right now is a You know, a great example. Our competitors have taken kind of swings and misses over the past five years at this, um, at a kind of a new next architecture, and we're seeing a tremendous amount of growth even faster than any any of our competitors have seen. When they announced something, um, that was new to this space. So I think that the ground up work that we did is really paying off. Um, and I think that what we're also seeing is it's not really a leapfrog game, Um, as it may have been in the past, Um, X series is out in front today, and we're extending that lead with some of the new features and capabilities we have. So we're delivering on the story that's already been resonating with customers, and we're pretty excited that we're seeing the results as well. So as our competitors hit walls, I think we're you know, we're executing on the plan that we laid out back in June when we launched that series to the world. And, uh, you know, as we as we continue to do that, um, we're seeing, you know, again tremendous uptake from our customers. >>So thank you for that, Jim. So viscous. I was just on Twitter just today, actually talking about the gravitational pull. You've got the public clouds pulling C x o is one way. And you know I'm Prem folks pulling the other way and hybrid cloud So organisations are struggling with a lot of different systems and architectures and and ways to do things. And I said that what they're trying to do is abstract all that complexity away, and they need infrastructure to support that. And I think your stated aim is really to try to help with that with that confusion with the X series. Right? So how so? Can you explain that? >>Sure. And and and that's the right, Uh, the context that you built up right there, Dave, if you walk into Enterprise Data Centre, you see platform of computer systems spread all across because every application has its unique needs. And hence you find Dr Note Driving system memory system, computing system, coordinate system and a variety of farm factors. When you do, you, for you and every one of them typically come with a variety of adapters and cables and so forth Just create silence of resources. Fabric is broad. The actress brought the power and cooling implications the rack, you know, the space challenges and above all, the multiple management plane that they come of it, which makes it very difficult for I t to have one common centre policy and enforce it all across across the firmware and software and so forth and then think about the great challenges of the baroness makes it even more complex as these go through the great references of their own. As a result, we observe quite a few of our customers. Uh, you know, really, uh, seeing Anna slowness in that agility and high burden, uh, in the cost of overall ownership, this is where the X rays powered by inter side. We have one simple goal. We want to make sure our customers get out of that complexities. They become more Asyl and drive lower tco and we are delivering it by doing three things. Three aspects of simplification first simplify their whole infrastructure by enabling them to run their entire workload on single infrastructure and infrastructure, which removes the narrowness of fun factor and infrastructure which reduces direct from footprint that is required infrastructure were power and cooling better served in the Lord. Second, we want to simplify it with by delivering a cloud operating model where they can create the policy ones across compute network stories and deployed all across. And third, we want to take away the pain they have by simplifying the process of upgrade and any platform evolution that they are going to go through the next 23 years. So that's where the focus is on just driving down the simplicity lowering down there. >>That's key. Less friction is is always a good thing now, of course, because we heard from the hyper flex guys earlier, they had news. Not to be outdone, you have hard news as well. What innovations are you announcing around X series today? >>Absolutely. So we are following up on the excited, exciting extras announcement that we made in June last year. Day and we are now introducing three innovation on experience with the bowl of three things First, expand the supported World War and extra days. Second, take the performance to new levels. Third dramatically reduced the complex cities in the data centre by driving down the number of adapters and cables. To that end, three new innovations are coming in. First, we are introducing the support for the GPU note using a cable list and very unique X fabric architecture. This is the most elegant design to add the GPS to the compute note in the model of form factor thereby, our customers can now power in AML workload on any workload that needs many more number of GPS. Second, we are bringing in GPS right onto the computer note and thereby the our customers can now fire up the accelerated video upload, for example, and turf, which is what you know we are extremely proud about, is we are innovating again by introducing the fifth generation of our very popular unified fabric technology with the increased bandwidth that it brings in, coupled with the local drive capacity and density is that we have on the computer note our customers can now fire up the big data workloads the F C I work. Lord, uh, the FDA has worked with all these workloads that have historically not lived in the model of form. Factor can be run over there and benefit from the architectural benefits that we have. Second, with the announcement of fifth generation fabric, we become the only vendor to now finally enable 100 gig and two and single board banned word and the multiple of those that are coming in there. And we are working very closely with our partners to deliver the benefit of these performance through our Cisco validated design to oversee a franchise. And third, the innovations in, uh, in the in the fifth and public again allow our customers to have fewer physical adapters, made the Internet adapter made with our general doctors or maybe the other stories adapters. They reduced it down and coupled with the reduction in the cable so very, very excited about these three big announcements that we're making in this part of the great >>A lot There. You guys have been busy. So thank you for that. Because so, Jim, you talked a little bit about the momentum that you have. Customers are adopting. What problems are they telling you that X series addresses and and how do they align with where where they want to go in the future? >>Um, that's a great question. I think if you go back to um and think about some of the things that we mentioned before. Um, in terms of the problems that we originally set out to solve, we're seeing a lot of traction. So what the cost mentioned, I think, is really important, right? Those pieces that we just announced really enhanced that story and really move again to kind of to the next level of, of taking advantage of some of these problem solving for our customers. You know, if you look, you know, I think the cost mentioned accelerated VD. That's a great example. Um, these are where customers you know, they need to have this dense compute. They need video acceleration, they need type policy management, right. And they need to be able to deploy these, um, these systems anywhere in the world. Well, that's exactly what we're hitting on here with X series right now, we're hitting the mark in every every single way, right? We have the highest compute config density that we can offer across the, you know, the very top end configurations of CPUs. Um, and a lot of room to grow. Um, we have the the premier cloud based management. You know, hybrid cloud suite. Um uh, in the industry. Right. So check there. We have the flexible GPU accelerators that that the cost just talked about that we're announcing both on the system and also adding additional ones to the through the use of the X fabric, which is really, really critical to this launch as well. And, uh, you know, I think finally, the fifth generation of fabric interconnect and virtual interface card, um, and an intelligent fabric module go hand in hand in creating this 100 gig and end bandwidth story that we can move a lot of data again. You know, having all this performance is only as good as what we can get in and out of it, right? So giving customers the ability to manage it anywhere be able to get the bandwidth that they need to be able to get the accelerators that are flexible to that fit exactly their needs. This is huge, right? This solves a lot of the problems we can take off right away with the infrastructure. As I mentioned, X fabric is really critical here because it opens a lot of doors here. We're talking about GPS today, but in the future, there are other elements that we can disaggregate like the GPS that solve these lifecycle mismanagement issues. They solve issues around the form factor limitations. It solves all these issues for like it does for GPU. We can do that with storage or memory in the future, So that's going to be huge, right? This is disaggregate Asian that actually delivers right. It's not just a gimmicky bar trick here that we're doing. This is something that that customers can really get value out of Day one. And then finally, I think the future readiness here. You know, we avoid saying future proof because we're kind of embracing the future here. We know that not only are the GPS going to evolve, the CPUs are going to evolve the drives, the storage modules are going to evolve. All of these things are changing very rapidly. The fabric that stitches them together. It's critical, and we know that we're just on the edge of some of the developments that are coming with C XL with with some of the the PC express changes that are coming in the in the very near future. So we're ready to go X and the X fabric is exactly the vehicle that's going to be able to deliver those technologies to our customers. Our customers are out there saying that you know, they want to buy into something like X Series that has all the operational benefits, but at the same time, they have to have the comfort in knowing that they're protected against being locked out of some technology that's coming in the future. We want our customers to take these disruptive technologies and not be disrupted, but use them to disrupt, um, their competition as well. So, um, you know, we're really excited about the pieces today, and I think it goes a long way towards continuing to tell the customer benefit story that X Series brings And, um, again, stay tuned because it's going to keep getting better as we go. >>A lot of headroom, uh, for scale and the management piece is key. There just have time for one more question because talk to give us some nuggets on the road map. What's next for? For X X series that we can look forward to? >>Absolutely Dave, as as we talked about. And James also hinted this is the future radio architecture, a lot of focus and innovation that we are going through is about enabling our customers to seamlessly and painlessly adopt very disruptive hardware technologies that are coming up no infantry place. And there we are, looking into enabling the customer journey as the transition from PCH in less than 4 to 5 to six without rip and replace as they embraced the Excel without rip and replace as they embrace the newer paradigm of computing through the desegregated memory desegregated P. C, A, r N B and dance drives and so forth. We're also looking forward to extract Brick Next Generation, which will and now that dynamic assignment of GPS anywhere within the chassis and much more. Um, so this this is again all about focusing on the innovation that will make the Enterprise Data Centre operations a lot more simpler and drive down the PCO by keeping them not only covered for today, but also for future. So that's where some of the focus is on there. >>Okay, Thank you guys. We'll leave it there in a moment. I'll have some closing thoughts. >>Mhm
SUMMARY :
Good to see you again. We know that when it comes to navigating a transition to hybrid Um, and the other aspect of application, I think, to give our customers kind generation, the generation of the next decade, which is really important cause you touched on a lot of things. product in the way that we had envisioned, which is one infrastructure that can run any application So thank you for that, Jim. implications the rack, you know, the space challenges and above Not to be outdone, you have hard news as well. This is the most elegant design to add the GPS to So thank you for that. This solves a lot of the problems we can take off right away with the For X X series that we can look forward to? is the future radio architecture, a lot of focus and innovation Okay, Thank you guys.
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Manish Agarwal and Darren Williams, Cisco
>>mhm. >>With me now are Manish Agarwal, senior director of product management for Hyper Flex at Cisco at Flash for all number four. Love that on Twitter And Deron Williams, the director of business development and sales for Cisco Mister Hyper flex at Mr Hyper Flex on Twitter. Thanks, guys. Hey, we're going to talk about some news and and hyper flex and what role it plays in accelerating the hybrid cloud journey. Gentlemen, welcome to the Cube. Good to see you. >>Thanks, David. >>Thanks. Hi, >>Daryn. Let's start with you. So for hybrid cloud you gotta have on Prem Connection. Right? So you've got to have basically a private cloud. What are your thoughts on that? >>Yeah, we agree. You can't, but you can't have a hybrid cloud without that private element. And you've got to have a strong foundation in terms of how you set up the whole benefit of the cloud model you're building in terms of what you want to try and get back from the cloud, you need a strong foundation. I'm conversions provides that we see more and more customers requiring a private cloud, and they're building with hyper convergence in particular hyper flex no to make all that work. They need a good, strong Cloud operations model to be able to connect both the private and the public. And that's where we look at insight. We've got solution around that. To be able to connect that around a Saas offering that looks around simplified operations, gives them optimisation and also automation to bring both private and public together in that hybrid world. >>Darren, let's stay with you for a minute when you talk to your customers. What are they thinking these days, when it comes to implementing hyper converged infrastructure in both the the enterprise and and at the edge? What are they trying to achieve? >>So there's many things they're trying to achieve? Probably the most brutal honesty is they're trying to save money. That's probably the quickest answer, but I think they're trying to look at in terms of simplicity. How can they remove layers of components they've had before in their infrastructure? We see obviously collapsing of storage into hyper conversions and storage networking, and we've got customers that have saved 80% worth of savings by doing that, a collapse into hyper conversion infrastructure away from their three tier infrastructure. Also about scalability. They don't know the end game, so they're looking about how they can size for what they know now and how they can grow that with hyper conversions. Very easy is one of the major factors and benefits of hyper conversions. They also obviously need performance and consistent performance. They don't want to compromise performance around their virtual machines when they want to run multiple workloads. They need that consistency all the way through. And then probably one of the biggest ones is that around. The simplicity model is the management layer ease of management to make it easier for their operations that we've got customers that have told us they've saved 50% of costs in their operations model, deploying out flex also around the time savings. They make massive time savings which they can reinvest in their infrastructure and their operations teams in being able to innovate and go forward. And then I think that we one of the biggest pieces we've seen as people move away from three tier architecture is the deployment elements, and the ease of deployment gets easy with hyper converged, especially with edge edges of major key use case for us and what I want. What our customers want to do is get the benefit of the data centre at the edge without a big investment. They don't compromise in performance, and they want that simplicity in both management employment. And we've seen analysts recommendations around what their readers are telling them in terms of how management deployments key for it, operations teams and how much they're actually saving by deploying edge and taking the burden away when they deployed hyper conversions. As I said, the savings elements to keep it and again, not always, but obviously those are his studies around about public Cloud being quite expensive at times over time for the wrong workloads. So by bringing them back, people can make savings. We again have customers that have made 50% savings over three years compared to their public cloud usage. So I'd say that's the key things that customers looking for >>Great. Thank you for that, Darrin minutes. We have some hard news. You've been working a lot on evolving the hyper flex line. What's the big news that you've just announced? >>Yeah, Thanks. Leave. So there are several things that we are announcing today. the first one is a new offer, um, called hyper Flex Express. This is, you know, Cisco Inter site lead and Cisco and decide managed it Hyper flex configurations that we feel are the fastest part to hybrid cloud. The second is we're expanding our server portfolio by adding support for HX on AM Iraq, U. C s and Iraq. And the third is a new capability that we're introducing that we're calling local contemporaries witness. And let me take a minute to explain what this is. This is a very nifty capability to optimise for forage environments. So, you know, this leverages the Ciscos ubiquitous presence. Uh, the networking, um, you know, products that we have in the environments worldwide. So the smallest hyper flex configuration that we have is, uh it do not configuration, which is primarily used in edge environment. Think of a, you know, a back home in a department store or a oil rig. Or it might even be a smaller data centre, uh, somewhere, uh, on the globe. For these two not configurations. There is always a need for a third entity that, you know, industry term for that is either a witness or an arbitrator. Uh, we had that for hyper flex as well. The problem that customers faces where you host this witness it cannot be on the cluster because it's the job of the witnesses to when the when the infrastructure is going down, it basically breaks, um, sort of upgrade rates. Which note gets to survive, so it needs to be outside of the cluster. But finding infrastructure, uh, to actually host this is a problem, especially in the edge environments where these are resource constrained environment. So what we've done is we've taken that witness. We've converted it into a container reform factor and then qualified a very large a slew of Cisco networking products that we have right from S. R. S R. Texas catalyst, industrial routers, even even a raspberry pi that can host host this witness, eliminating the need for you to find yet another piece of infrastructure or doing any, um, you know, care and feeding of that infrastructure. You can host it on something that already exists in the environment. So those are the three things that we're announcing today. >>So I want to ask you about hyper Flex Express. You know, obviously the whole demand and supply chain is out of whack. Everybody's global supply chain issues are in the news. Everybody's dealing with it. Can you expand on that? A little bit more Can can hyper flex express help customers respond to some of these issues. >>Yeah, indeed. The, uh, you know, the primary motivation for hyper Flex Express was indeed, uh, an idea that, you know, one of the folks around my team had, which was to build a set of hyper flex configurations that are, you know, would have a shorter lead time. But as we were brainstorming, we were actually able to tag on multiple other things and make sure that, you know, there is in it for something in it for customers, for sales as well as our partners. So, for example, you know, for customers, we've been able to dramatically simplify the configuration and the instal for hyper flex express. These are still hypertext configurations, and you would, at the end of it, get a hyper flex cluster. But the part to that cluster is much much simplifying. Second is that we've added in flexibility where you can now deploy these, uh, these are data centre configurations But you can deploy these with or without fabric interconnects, meaning you can deploy it with your existing top of rack. Um, we've also, you know, already attract attractive price point for these. And of course, you know these will have better lead times because we made sure that, you know, we are using components that are that we have clear line of sight from a supply perspective for partner and sales. This is represents a high velocity sales motion, a faster turnaround time, Uh, and a frictionless sales motion for our distributors. Uh, this is actually a settled, risky, friendly configurations, which they would find very easy to stalk and with a quick turnaround time, this would be very attractive for the deceased as well. >>It's interesting many. So I'm looking at some fresh survey data. More than 70% of the customers that were surveyed this GTR survey again mentioned at the top. More than 70% said they had difficulty procuring, uh, server hardware and networking was also a huge problem. So so that's encouraging. What about Manisha AMG that's new for hyper flex? What's that going to give customers that they couldn't get before? >>Yeah, so you know, in the short time that we've had UCS am direct support, we've had several record breaking benchmark results that we've published. So it's a it's a It's a powerful platform with a lot of performance in it and hyper flex. Uh, you know, the differentiator that we've had from Day one is that it is. It has the industry leading storage performance. So with this, we're going to get the fastest compute together with the fastest storage and this we are hoping that will basically unlock, you know, a unprecedented level of performance and efficiency, but also unlock several new workloads that were previously locked out from the hyper converged experience. >>Yeah, cool. Uh, so, Darren, can >>you can you give us >>an idea as to how hyper flexes is doing in the field? >>Sure, Absolutely So both me and my initial been involved right from the start and before it was called Hyper Flex, and we've had a great journey, and it's very excited to see where we're taking where we've been with the technology. So we have over 5000 customers worldwide, and we're currently growing faster year over year than the market. The majority of our customers are repeat buyers, which is always a good sign in terms of coming back when they approved the technology and are comfortable with technology. They repeat by for expanding capacity, putting more workloads on. They're using different use cases on there. And from an energy perspective, more numbers of science so really good. Endorsement the technology. We get used across all verticals or segments, um, to house mission critical applications as well as the traditional virtual server infrastructures. Uh, and we are the lifeblood of our customers around those mission critical customers think one example, and I apologise for the worldwide audience. But this resonates with the American audiences the Super Bowl. So the sofa like stadium that housed the Super Bowl actually has Cisco hyper Flex running all the management services through from the entire stadium for digital signage. Four K video distribution, and it's complete completely cashless. So if that were to break during Super Bowl, that would have been a big, uh, news article, but it was run perfectly. We in the design of the solution, we're able to collapse down nearly 200 servers into a few notes across a few racks and have 100 120 virtual machines running the whole stadium without missing a heartbeat. And that is mission critical for you to run Super Bowl and not be on the front of the press afterwards for the wrong reasons. That's a win for us. So we really are really happy with High Flex where it's going, what it's doing. And some of the use cases were getting involved in very, very excited. >>Come on, Darren. It's Super Bowl NFL. That's a That's international now. And, you know, the NFL >>NFL. It's >>invading London. Of course I see the picture of the real football over your shoulder, But last question for many is give us a little roadmap. What's the future hold for hyper flex? >>Yeah, so you know, as Darren said, both Darren and I have been involved the type of flicks since the beginning, Uh, but I think the best is yet to come. There are three main pillars for for hyper Flex. One is in. The site is central to our strategy. It provides a lot of customer benefit from a single pane of glass management. But we're going to take this beyond the Lifecycle management, which is for hyper flex, which is integrated in winter side today and element management. We're going to take it beyond that and start delivering customer value on the dimensions of a job. Because Interstate really provides us an ideal platform to gather starts from all the clusters across the globe. Do AML and do some predictive analysis with that and return it back as, uh, you know, customer valued, um, actionable insights. So that is one. The second is you'll see us expand the hyper flex portfolio. Go beyond you see us to third party server platforms, and newer, you see a server platforms as well. But the highlight there is one that I'm really really excited about and think that there is a lot of potential in terms of the number of customers we can help is a checks on X CDs. Experience is another thing that we're able to, uh you know, uh, announcing a bunch of capabilities on in this particular launch. But a check sonic series. We'll have that by the end of this calendar year, and that should unlock with the flexibility of X series of hosting a multitude of workloads and the simplicity of hyper flex. We're hoping that would bring a lot of benefits to new workloads, that we're locked out previously. And then the last thing is hyper flex leader platform. This is the heart of the offering today, Uh, and you'll see the hyper flex data platform itself. It's a distributed architecture, unique distributed architecture primarily where we get our, you know, record breaking performance from you'll see it get faster, more scalable, more resilient. And we'll optimise it for, you know, containerised workloads, meaning it will get granular containerised container granular management capabilities and optimised for public. So those are some things that were the team is busy working on, and we should see that come to fruition. I'm hoping that we'll be back at this forum and maybe before the end of the year and talking about some of these new capabilities. >>That's great. Thank you very much for that. Okay, guys, we got to leave it there and you know many She was talking about the HX on X Series. That's huge. Customers are gonna love that, and it's a great transition because in a moment I'll be back with Vikas Ratna and Jim Leach and we're gonna dig into X series. Some real serious engineering went into this platform, and we're gonna explore what it all means. You're watching simplifying hybrid cloud on the cube, your leader in enterprise tech coverage.
SUMMARY :
Love that on Twitter And Deron Williams, the director of business development and sales for Cisco Mister So for hybrid cloud you gotta have on Prem from the cloud, you need a strong foundation. and and at the edge? They need that consistency all the way through. on evolving the hyper flex line. Uh, the networking, um, you know, products that we have are in the news. Second is that we've added in flexibility where you can now deploy these, More than 70% of the are hoping that will basically unlock, you know, a unprecedented Uh, so, Darren, can and not be on the front of the press afterwards for the wrong reasons. And, you know, the NFL It's What's the future hold for hyper flex? We'll have that by the end of this calendar year, and that should unlock hybrid cloud on the cube, your leader in enterprise tech coverage.
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Thomas Hazel, ChaosSearchJSON Flex on ChaosSearch
[Thomas Hazel] - Hello, this is Thomas Hazel, founder CTO here at ChaosSearch. And tonight I'm going to demonstrate a new feature we are offering this quarter called JSON Flex. If you're familiar with JSON datasets, they're wonderful ways to represent information. You know, they're multidimensional, they have ability to set up arrays as attributes but those arrays are really problematic when you need to expand them or flatten them to do any type of elastic search or relational access, particularly when you're trying to do aggregations. And so the common process is to exclude those arrays or pick and choose that information. But with this new Chaos Flex capability, our system uniquely can index that data horizontally in a very small and efficient representation. And then with our Chaos Refinery, expand each attribute as you wish vertically, so you can do all the basic and natural constructs you would have done if you had, you know, a more straightforward, two dimensional, three dimensional type representation. So without further ado, I'mma get into this presentation of JSON Flex. Now, in this case, I've already set up the service to point to a particular S3 account that has CloudTrail data, one that is pretty problematic when it comes down to flattening data. And again, if you know CloudTrail, one row can become 10,000 as data gets flattened. So without further ado, let me jump right in. When you first log into the ChaosSearch service, you'll see a tab called 'Storage'. This is the S3 account, and I have variety of buckets. I have the refinery, it's a data refinery. This is where we create views or lenses into these index streams that you can do analysis that publishes it in elastic API as an index pattern or relational table in SQL Now a particular bucket I have here is a whole bunch of demonstration datasets that we have to show off our capabilities and our offering. In this bucket, I have CloudTrail data and I'm going to create what we call a 'object group'. An object group is a entry point, a filter of which files I want to index that data. Now, it can be statically there or a live streaming. These object groups had the ability to say, what type of data do you want to index on? Now through our wizard, you can type in, you know, prefix in this case, I want to type in CloudTrail, and you see here, I have a whole bunch of CloudTrail. I'mma choose one file to make it quick and easy. But this particular CloudTrail data will expand and we can show the capability of this horizontal to vertical expansion. So I walked through the wizard, as you can see here, we discovered JSON, it's a gzip file. Leave flattening unlimited 'cause we want to be able to expand infinitely. But this case, instead of doing default virtual, I'm going to horizontally represent this information. And this uniquely compresses the data in a way that can be stored efficiently on disc but then expanded in our data refinery on Pond Query or search requests. So I'mma create this object group. Now I'm going to call this, you know, 'JSON Flex test' and I could set up live indexing, SQS pops up but I'mma skip that and skip Retention and just create it. Once this object group is created, you kind of think of it as a virtual bucket, 'cause it does filter the data as you can see here. When I look at the view, I just see CloudTrail, but within the console, I can say start indexing. Now this is static data there could be a live stream and we set up workers to index this data. Whether it's one file, a million files or one terabyte, or one petabyte, we index the data. We discover all the schema, and as you see here, we discovered 104 columns. Now what's interesting is that we represent this expansion in a horizontal way. You know, if you know CloudTrail records zero, record one, record two. This can expand pretty dramatically if you fully flatten it but this case we horizontally representing it as the index. So when I go into the data refinery, I can create a view. Now, if you know the data refinery of ChaosSearch, you can bring multiple data streams together. You can do transformations virtually, you can do correlations, but in this case, I'm just going to take this one particular index stream, we call 'JSON Flex' and walk through a wizard, we try to simplify everything and select a particular attribute to expand. Now, again, we represent this in one row but if you had arrays and do all the permutations, it could go one to 100 to 10,000. We had one JSON audit that went from one row to 1 million rows. Now, clearly you don't want to create all those permutations, when you're tryna put into a database. With our unique index technology, you can do it virtually and sort horizontally. So let me just select 'Virtual' and walk through the wizard. Now, as I mentioned, we do all these different transformations changed schema, we're going to skip all that and select the order time, records event and say, 'create this'. I'm going to say, you know, 'JSON Flex View', I can set up caching, do a variety of things, I'm going to skip that. And once I create this, it's now available in the elastic API as an index pattern, as well as SQL via our Presto API dialect. And you can use Looker, Tableau, et cetera. But in this case, we go to this 'Analytics tab' and we built in the Kibana, open search tooling that is Apache Tonetto. And I click on discovery here and I'm going to select that particular view. Again, it looks like, oops, it looks like an index pattern, and I'mma choose, let's see here, let's choose 15 years from past and present and make sure I find where actually was timed. And what you'll see here is, you know, sure. It's just one particular data set has a variety of columns, but you see here is unlike that record zero, records one, now it's expanded. And so it has been expanded like a vertical flattening that you would traditionally do if you wanted to do anything that was an elastic or a relational construct, you know, that fit into a table format. Now the 'vantage of JSON Flex, you don't have that stored as a blob and use these proprietary JSON API's. You can use your native elastic API or your native SQL tooling to get access to it naturally without that expense of that explosion or without the complexity of ETLing it, and picking and choosing before you actually put into the database. That completes the demonstration of ChaosSearch new JSON Flex capability. If you're interested, come to ChaosSearch.io and set up a free trial. Thank you.
SUMMARY :
and as you see here, we
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Kingdon Barrett, Weaveworks | KubeCon + CloudNativeCon NA 2021
>>Good morning, welcome to the cubes coverage of Qube con and cloud native con 21 live from Los Angeles. Lisa Martin, here with Dave Nicholson. David's great to be in person with other humans at this conference. Finally, I can't believe >>You're arms length away. It's unreal. >>I know, and they checked backs cards. So everybody's here is nice and safe. We're excited to welcome kingdom Barrett to the program, flux, maintainer and open source support engineer at we works. He came to him. Welcome to the program. >>Oh, thank you for having me on today. >>So let's talk about flux. This is a CNCF incubating project. I saw catalyze as adopt talk to us about flux and its evolution. >>Uh, so flex is, uh, uh, just got into its second version a while ago. We've been, uh, working on, um, uh, we're an incubating project and we're going towards graduation at this point. Um, flex has seen a great deal of adoption from, uh, infant cloud infrastructure vendors in particular, uh, like Microsoft and Amazon and VMware, all building products on, um, flux, uh, the latest version of flux. And, uh, we've heard, uh, from companies like Alibaba and state farm. We had a, uh, uh, conference, uh, at a co-hosted event earlier on Tuesday called get-ups con, uh, where we presented all about get ops, which is the technology, uh, guiding, uh, set of principles that underlies flux. And, uh, there are new adopters, um, all, all every day, including, uh, the department of defense, uh, who has a hundred thousand developers. Um, it's, it's, it's very successful project at this point, who are the >>Key users of flux flux? >>Excuse me. The key users of flux are, uh, probably, uh, application developers and infrastructure engineers, and platform support folks. So a pretty broad spectrum of people. >>And you've got some news at the event. >>Yeah, we actually, uh, we have a, uh, ecosystem event that's coming up, um, on October 20th, uh, it's free virtual event. Uh, folks can join us to hear from these companies. We have people from high level, uh, CTOs and GMs, uh, from companies like Microsoft, Amazon VMware, uh, we've worked D two IQ, um, that are, uh, going to be speaking, uh, about their, uh, products that you can buy from their cloud vendor, uh, that, uh, are based on flux. Uh, so, so that's a milestone for us. That's a major milestone. These are large vendors, um, major cloud vendors that have decided that they trust, uh, flux with their customers workloads. And it's, it's the way that they want to push get ups. Great >>Validation. Yeah. >>So give us an example, just digging in a little bit on flux and get ops. What are some of the things that flux either enforces or enables or validates? What, how would you describe the flux get ops relationship? >>So the first to get ops principles is declarative infrastructure and that's, uh, that's something that people who are using Kubernetes are already very familiar with. Um, flux has a basic itself, or, or I guess spawned, uh, maybe is a better way to say it. Uh, this, um, uh, whole get ops working group, that's just defined the principles. There's four of them in the formal definition. That's just been promoted to a 1.0 and, uh, the get ups working group, publish, publish this at, uh, open get-ups dot dev where you can read all four. And, um, it's great copy site. If you're not really familiar with get ops, you can, you can read all four, but, uh, the other, uh, the second one I would have mentioned is, uh, version storage is, is, uh, it's called get ups and get as a version store. So it's a good for, um, disaster recovery. >>Uh, and, uh, if you have an issue with a new release, if you're, uh, pushing changes frequently, that's, you know, more than likely you will have issues from time to time. Uh, you can roll back with, get ups because everything is version. Um, and, uh, you can do those releases rapidly because the deployment is automatic, um, and it's continuously reconciling. So those are the four principles of get ups. Uh, and they're, they're not exactly prescriptive. You don't have to adopt them all at once. You can pick and choose where you want to get started. Um, but that's what, uh, is underneath flux. >>How do you help customers pick and choose based on what are some of the key criteria that you would advise them on? >>We would advise them to try to follow all of those principles, because that's what you get out of the box with fluxes is a solution that does those things. But if there is one of those things that gets in a way, um, there's also the concept of a closed loop that is, um, sometimes debated as whether it should be part of the get ops principles or not. Um, that just means that, uh, when you use get-ups the only changes that go to your infrastructure are coming through get-ups. Uh, so you don't have someone coming in and using the back door. Um, it all goes through get, uh, w when you want to make a change to your cluster or your application, you push it to get the automation takes over from there and, um, and makes, uh, developers and platform engineers jobs a lot easier. And it makes it easier for them to collaborate with each other, >>Of course, productivity. You mentioned AWS, Microsoft, VMware, uh, all working with you to deliver, get ups to enterprise customers. Talk to me about some of the benefits in it for these big guys. I mean, that's great validation, but what's in it for AWS and VMware and Microsoft, for example, business outcome wise. >>Well, uh, one of the things that we've been promoting and since June is a flex has been, uh, uh, there's an API underneath, that's called the get ops toolkit. This is, uh, if you're building a platform for platforms like these cloud vendors are, um, we announced that fluxes APRs are officially stable. So that means that it's safe for them to build on top of, and they can, uh, go ahead and build things and not worry that we're going to pull the rug out from under them. So that's one of the major vendors, uh, one of the major, uh, uh, vendor benefits and, um, uh, we've, we've also added a recent improvement, uh, uh, called service side apply that, uh, will improve performance. Uh, we reduced the number of, um, API calls, but also for, for, uh, users, it makes things a lot easier because they don't have to write explicitly health checks on everything. Uh, it's possible for them to say, we'd like to see everything is healthy, and it's a one-line addition, that's it? >>So, you know, there's been a lot of discussion from a lot of different angles of the subject of security, uh, in this space. Um, how does this, how does this dovetail with that? A lot of discussion specifically about software supply chain security. Now this is more in the operations space. How do, how do those come together? Do you have any thoughts on security? >>Well, flux is built for security first. Um, there are a lot of products out there that, uh, will shell out to other tools and, and that's a potential vulnerability and flux does not do that. Uh, we've recently undergone a security audit, which we're waiting for the results and the report over, but this is part of our progress towards the CNCF graduated status. Um, and, uh, we've, we've liked what we've seen and preliminary results. Uh, we've, we've prepared for the security audit on knowing that it was coming and, uh, uh, flexes, uh, uh, designed for security first. Uh, you're able to verify that the commits that you're applying to your cluster are signed and actually come from a valid author who is, uh, permitted to make changes to the cluster and, uh, get ops itself is, is this, uh, model of operations by poll requests. So, um, you, you have an opportunity to make sure that your changes are, uh, appropriately reviewed before they get applied. >>Got it. So you had a session at coupon this week. Talk to me a little bit about that. What were like the top three takeaways, and maybe even share with us some of the feedback that you got from the audience? >>Um, so, uh, the session was about Jenkins and get ups or Jenkins and flux. And the, um, the main idea is that when you use flux, flux is a tool for delivery. So you've heard maybe of CIC, D C I N C D are separate influx. We consider these as two separate jobs that should not cross over. And, uh, when, when, uh, you do that. So the talk is about Jenkins and flux. Jenkins is a very popular CII solution and the messages, uh, you don't have to abandon, if you've made a large infrastructure investment in a CII solution, you don't have to abandon your Jenkins or your GitHub actions or, or whatever other CII solution you're using to build and test images. Uh, you can take it with you and adopt get ups. >>Um, so there's compatibility there and, and usability familiarity for the audience, the users. Yeah. What was some of the feedback that they provided to you? Um, were they surprised by that? Happy about that? >>Well, and talk to us a little bit fast paced. Uh, we'll put it in the advanced CIC D track. I covered a lot of ground in that talk, and I hope to go back and cover things in a little bit smaller steps. Um, I tried to show as many of the features of Fluxus as I could. Uh, and, and so one of the feedback that I got was actually, it was a little bit difficult to follow up as, so I'm a new presenter. Um, this is my first year we've worked. I've never presented at CubeCon before. Um, I'm really glad I got the opportunity to be here. This is a great, uh, opportunity to collaborate with other open source teams. And, um, that's, that's, uh, that's the takeaway from me? No. >>So you've got to give a shout out to, uh, to weave works. Absolutely. You know, any, any organization that realizes the benefit of having its folks participating in the community, realizing that it, it helps the community, it helps you, it helps them, you know, that's, that's what we love about, about all of this. >>Yeah. We're, uh, we're really excited to grow adoption for, um, Kubernetes and get ops together. So, >>So I've asked a few people this over the last couple of days, where do you think we are in the peak Kubernetes curve? Are we still just at the very beginning stages of this, of this as a, as a movement? >>Um, certainly we're, um, it's, it's, uh, for, for people who are here at CubeCon, I think we see that, you know, uh, a lot of companies are very successful with Kubernetes, but, um, I come from a university, it, uh, background and I haven't seen a lot of adoption, uh, in, in large enterprise, um, more conservative enterprises, at least in, in my personal experience. And I think that, uh, there is a lot for those places to gain, um, through, through, uh, adopting Kubernetes and get ups together. I think get ops is, uh, we'll provide them with the opportunity to, uh, experience Kubernetes in the best way possible. >>We've seen such acceleration in the last 18, 19 months of digital transformation for companies to survive, to pivot during COVID to survive, doubt to thrive. Do you see that influencing the adoption of Kubernetes and maybe different industries getting more comfortable with leveraging it as a platform? >>Sure. Um, a lot of companies see it as a cost center. And so if you can make it easier or possible to do, uh, operations with fewer people in the loop, um, that, that makes it a cost benefit for a lot of people, but also you need to keep people in the loop. You need to keep the people that you have included and, and be transparent about what infrastructure choices and changes you're making. So, uh, that's one of the things that get ups really helps with >>At transparency is key. One more question for you. Can you share a little bit before we wrap here about the project roadmap and some of the things that are coming down the pike? Yeah. >>So I mentioned a graduation. That's the immediate goal that we're working towards? Uh, most directly, uh, we have, um, grown our, uh, number of integrations pretty significantly. We have an operator how entry in red hat, open shift there's operator hub, where you can go and click to install flux. And that's great. Um, and, uh, we looked forward to, uh, making flux more compatible with more of the tools that you find in the CNCF umbrella. Um, that's, that's what our roadmap is for >>Increasing that compatibility. And one more time mentioned the event, October 20th, I believe he said, let folks know where they can go and find it on the web. Yeah. >>If you're interested in the get ups days.com, it's the get-ups one-stop shop and it's, uh, vendors like AWS and Microsoft and VMware detour IQ. And we've worked, we've all built a flux based solutions, um, for, uh, that are available for sale right now. So if you're, uh, trying to use get-ups and you have one of these vendors as your cloud vendor, um, it seems like a natural fit to try the solution that's out of the box. Uh, but if you need convincing, you get Upstate's dot com, you can go find out more about the event and, uh, we'll hope to see you there. >>I get upstairs.com kingdom. Thank you. You're joining Dave and me on the program, talking to us about flux. Congratulations on its evolution. We look forward to hearing more great things as the years unfold. >>Thank you so much for having me on our pleasure >>For Dave Nicholson. I'm Lisa Martin. You're watching the kid live from Los Angeles at CubeCon cloud native con 21 stick around Dave and I, and we'll be right back with our next guest.
SUMMARY :
David's great to be in person with other humans You're arms length away. We're excited to welcome kingdom Barrett to the program, to us about flux and its evolution. Uh, so flex is, uh, uh, just got into its second version a while So a pretty broad spectrum of people. uh, products that you can buy from their cloud vendor, uh, that, uh, are based on flux. Yeah. What, how would you describe the flux get ops and, uh, the get ups working group, publish, publish this at, uh, open get-ups dot dev where you can Uh, and, uh, if you have an issue with a new release, if you're, uh, w when you want to make a change to your cluster or your application, you push it to get the automation uh, all working with you to deliver, get ups to enterprise customers. So that means that it's safe for them to build on top of, and they can, uh, of security, uh, in this space. Um, and, uh, we've, we've liked what we've seen and preliminary results. and maybe even share with us some of the feedback that you got from the audience? And, uh, when, when, uh, you do that. Um, so there's compatibility there and, and usability familiarity for the audience, uh, opportunity to collaborate with other open source teams. it helps the community, it helps you, it helps them, you know, that's, So, I think get ops is, uh, we'll provide them with the opportunity to, Do you see that influencing the adoption of Kubernetes and maybe different So, uh, that's one of the things that get ups really helps with Can you share a little bit before we wrap here about the project roadmap Um, and, uh, we looked forward to, uh, And one more time mentioned the event, October 20th, I believe he said, uh, trying to use get-ups and you have one of these vendors as your cloud vendor, You're joining Dave and me on the program, talking to us about flux. con 21 stick around Dave and I, and we'll be right back with our next guest.
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Erez Berkner, Lumigo & Kevin O'Neill, Flex | AWS Startup Showcase
(upbeat music) >> Welcome to theCUBE and our Q3 AWS Startup Showcase. I'm Lisa Martin. I've got two guests here with me, Erez Berkner is back, the Co-Founder and CEO of Lumigo. Hey, Erez, good to see you. >> Hey, Lisa, great to be here again. >> And Kevin O'Neill, the CTO at Flex is here as well. Kevin, welcome. >> Hi, Lisa, nice to meet you. >> Likewise, we're going to give the audience an overview of Lumigo and Flex. Let's go ahead, Erez, and start with you. Talk to us about Lumigo, and I think you have a slide to pull up to walk us through? >> Yeah, I have a couple, so, great to be here again. And just as an overview, Lumigo is a serverless monitoring and debugging platform. Basically allowing the user, the developer to get an end-to-end view of every transaction in his cloud. It's basically distributed tracing that allows you from one hand to monitor, to see a visual representation of your transaction, but also allows you to drill down and debug the failure to get to the root cause. So essentially, once you have the visualization and if we'll move to the next slide, you can actually click and drill down and see all the relevant debug information like environment variables, duct rays, inputs, outputs, and so on and so forth. And by that, understanding the root cause. And sometimes those root causes of the problems are not just errors, they are latencies, they are hiccups. And for that, we can see on the next slide, where Lumigo allows you to see where do you spend your time? Where are the hiccups in your system? What's running in Paula to what in the same transaction, where you can optimize. And that's the essence of what Lumigo provides in a distributed environment and focusing on serverless. >> Got it, focusing on serverless, we'll dig into that in a second. Kevin, give us an overview of Flex. You're a customer of Lumigo? >> We are indeed. So Flex is a build smoothing platform. We help people pay their rent and other bills, in these times of uncertainty and cashflow, the first of the month for your rent, it's a big bill. Being able to split that up into multiple payments is a lot easier. And when we entered the market, you were looking at a place where people were using things like payday loans, which are just ridiculous, really hurting, hurt people in the longterm. So we want to come in with something that is a little more equitable, little fairer and help people who can well afford their rent. They just can't afford it on the first, right? And so we started with rent, and now we cover all the bills like utilities and things like that. >> What a great use case, and I can't even imagine, Kevin, in the last year and a half, how helpful that's been as the world has been so dynamic. So talk to me a little bit about what you were doing before Lumigo and we'll get into then why you went the serverless route. >> Right, so I came to Flex to help them out with some problems that we're having as our servers were scaling up. Obviously, when the business hit, it was really, it went from zero to 100 miles an hour so quickly. And so I came in to help sort out some of the growing issues. And so when I started looking at that, we were three developers and didn't want to spend time on ops, didn't want to spend time on all of the things that you have to do just to be in business, right? And it's really expensive in the technical space. If you get into something about Kubernetes or things like that, you spend a lot of time building that infrastructure, making sure, and that's really minimal value to your business. It's there for reliability, but it doesn't really focus in on the thing that is important to you. So we wanted to build something that minimized that, we talk about DevOps, we want it ops zero, right? So that's like DevOps is a really nice practice, but having people in that role, it seems like you're still doing ops, right? You still got people who are doing those things, and we want it to kind of eliminate that. So I had some experience with serverless before joining Flex. I thought we'll run up a few things and spike up a few things. When you come out of environments like Kubernetes or your more traditional AC to type infrastructure, you'd lose some things. And one of the big things you'd lose is platforms of visibility. So things like OpenTrace and Datadog, and things like that, that do these jobs of telling you what's going on in your infrastructure, you've got fairly complex infrastructure going on, lots of things happening. And so, we initially started with what was available on the platforms, right? So we started with your CloudWatch logs and New Relics, right? Which got us somewhere. But as soon as we started to get into more complex scenarios where we're talking across multiple hops, so through SQS and then through EventBridge and Dynamo, it was very difficult to be able to retrace a piece of information. And that's when we started looking around for solutions, we looked at big traditional pliers, the Datadogs, the New Relics and people like that. And then the serverless specific players, and we ended up landing on Lumigo, and I couldn't have been happier with the results, from day one, I was getting results. >> That's great, I want to talk about that too, especially as you say, we wanted to be able to focus on our core competencies and not spend time in resources that we didn't have in areas where we could actually outsource. So I want to go back to Erez, talk to me about some of the challenges that Kevin articulated, are those common across the board, across industries that Lumigo sees? >> Yeah, I think the main thing when we met Kevin main were about visibility and about ability to zoom out, see the bigger picture and when something actually fails or about to fail in production, being able to drill down to understand what happened, what is the root cause, and go ahead and fix it instead of going through different CloudWatch logs, and log groups and connecting the dots manually. And that's one of the most common challenges when enterprise, where software engineers are heading toward serverless, toward managed services. So, definitely we'll hear that it was many of our customers. >> So Kevin, talk about the infrastructure that you've set up with serverless and go through some of the main benefits that Flex is getting. >> Right, so look, the day one thing of course, is the number of people we need doing operations as we've grown is next to nothing, right? We are able to create in that, we all want this independence of execution, right? So as you scale, I think there's two ways really to scale a system, right? You can build a monolith and shot it, that works really, really well, right? You can just build something that just holds a ton of data and everything seems connected when you release it all in one place, or you build something that's a little more distributed and relies on asynchronous interactions effectively, like in everywhere but the edges, both of those things scale. The middle ground doesn't scale, right? That middle ground of synchronous systems talking to synchronous systems, at some point, your lightency is your sum of all the things you're talking to, right? So doing anything in a quick way is not possible. So when we started to look at things like, I'm sorry, so the other challenge is things like logging and understanding what's happening in your system. Logging is one of those things that you always don't have the thing logged that you're interested in, right? You put in whatever logging you like, but the thing you need will always be missing, which is why we've always taken a tracing approach, right? Why you want to use something like Lumigo or an OpenTrace, you don't sit there and say, "Hey, log this specifically," you log the information that's moving through the system. At that point, you can then look at what's happening specifically. So again, the biggest challenge for us is that we run 1500 landlords, right? We run 600 queues. There's a lot of information. We use an EventBridge, we use Dynamo, we use RDS, we've got information spread out. We moved stuff, but to third party vendors, we're talking out to say, two guys like Stripe and Co, and we're making calls out of those. And we want to understand when we've made those calls, what's the latency on those calls. And for a given interaction, it might touch 20 or 30 of those components. And so for us, the ability to say, "Hey, I want to know why this file to write down here." We need to actually look through everywhere, explain, and understand how it's complex, right? Where this piece of data that was wrong come from? And so, yeah, which is difficult in a distributed environment where your infrastructure is so much a part of somebody else's systems, you don't have direct access to assistance. You'd only got the side effects of the system. >> Right, so talk to me in that distributed environment, Kevin, how does Lumigo help to improve that? Especially as we're talking about payments and billing and sensitive financial information. >> Right, so in a couple of ways, the nice part about Lumigo is I really don't have to do much in order for it to just do its thing, right? This comes back to that philosophy of zero ops, right? Zero effort. I don't want to be concentrating on how I build my tracing infrastructure, right? I just want it to work. I want it to work out of the box when something happens, I want it to have happened. So Lumigo, when I looked at it, when I was looking at the platforms, the integration's so straightforward, the cost integration being straightforward is kind of useless, if it doesn't actually give you the information you want. And we had a challenge initially, which was, we use a lot of EventBridge, and of course, nothing tries to EventBridge until we got, I mentioned this to Erez and Co, and said, "Hey guys, we really need to try to EventBridge, and a little while later, we were tracing through EventBridge, which was fantastic. And because I would say 70% of our transactions evolve something that goes through EventBridge, the other thing there. We're also from an architectural standpoint, we're also what's known as an event source system. So we derive the state of the information from the things that have occurred rather than a current snapshot of what something looks like, right? So rather than you being Lisa with a particular phone number and particular email address stored in a database as a record, you are, Lisa changed the phone number, Lisa changed her email address. And then we take that sequence of things and create a current view of Lisa. So that also helps us with ordering, right? And at those lower levels, we can do a lot of our security. We can do a lot of our encryption, we can say that this particular piece of information, for example, a social security number is encrypted and never is available as plain text. And you need the keys to be able to unlock that particular piece of information. So we can do a lot of that, a lower level infrastructure, but that does generate a lot of movement of information. >> Right. >> And if you can't trace that movement of information, you're in a hurting place. >> So Erez, we just got a great testimonial from Kevin on how Lumigo's really fundamental to their environment and what they're able to deliver to customers, and also Kevin talked about, it sounds like some of the collaboration that went on to help get that EventBridge. Talk to me, Erez, about the collaborative partnership that you have with Flex. >> Yeah, so I think that it's more of a, I would say a philosophy of customers, the users come first. So this is what we're really trying to about. We always try to make sure there's an open communication with all of our customers and for us customer is a key and user's a key, not even a customer. And this is why we try to accommodate the different requests, specifically on this event, this was actually a while after AWS released the service and due to the partnership that we have with AWS, we were able to get this supported relatively fast and first to market supporting EventBridge, and connecting the dots around it. So that's one of the things that we really, really focused on. >> Kevin, back to you, how do you quantify the ROI of what Lumigo is delivering to Flex? >> That's a really good question. And Erez, and I've talked about this a few times, because the simple fact is if I add up the numbers, it costs me more to trace than it does to execute. But if I look at the slightly bigger picture, I also don't have op stuff, right? And I also have an ability to look at things very quickly. The service cost is nothing compared to what I would need if I was running my own tracing through OpenTrace with my own database, monitor the staff to support those things. But the management of those things, the configuration of those things, the multiple touchpoints I'd need for those things, they're not the simple thing. So, if you look at a raw cost, you go, oh man, that part is actually more than my execution costs at least certainly in the early days, but when I look at the entire cost of what it takes to watch manage and trace a system, it's a really easy song, right? And a lot of these things don't pay off until something goes wrong. Now we're heavy users of EventBridge. EventBridge has had two incidents in USA in the last six months, right? And we were able to say through our traffic, that was going through EventBridge, that the slowdown was occurring in EventBridge. In fact, we were saying that before was alerted in the IDR VUS dashboards, to say, "Hey, EventBridge is having problems," like we watch all their alerts, but we were saying an hour before leading into Titus saying, "Hey, there's something going wrong here." Right? Because we were seeing delays in the system. So things like that give you an opportunity to adjust, right? You can't do it. You're not going to be able to get everything off of EventBridge for that period. But at least I can talk to the business and say, "Hey, we're having an impact here, and this is what's going on. We don't think it's our systems, we think it's actually something external. We can see the tries, we see it going in, we see it coming out, it's a 20 minute delay." >> There's a huge amount of value in that, sorry, Kevin, in that visibility alone, as you said, and even maybe even some cost avoidance is there, if you're seeing something going wrong, you maybe can pivot and adjust as needed. But without that visibility, you don't have that. There's a lot of potential loss. >> Yeah, and it's one of those things that doesn't pay for itself until it pays for itself, right? It's like insurance, you don't need insurance until you need insurance. These sort of things, people look at these things and go, "Ah, what am I getting it from day to day?" And day to day, I'll use Lumigo, right? When I'm developing now, Lumigo is part of my development process, in that, I use it to make sure the information is flowing in the way I expect it to, right? Which wasn't what I expected to be able to do with it, right? It wasn't even a plan or anything I intended to use it for, but day to day now, when I buy something off, one of the checks I go through when I'm debugging or when I'm looking at a problem, especially distributed problem is what went through Lumigo. What happened here, here and here, and why did that happen in response to this? So, these things are, again, it's that insurance thing, you don't need it until you need it, and when you need it, you're so glad you've got it. >> Right, exactly. >> Actually it's already said, I have a question because, yeah, I think that it's clear on that part. And how did this, if it change the developer work in Flex, do you feel different on that part? >> I think it's down to individual developers, how they use the different tools, just like individual developers use different tools. I tend to, and a couple of people that I work closely with tend to use these tools in this way, probably where the more advanced users of serverless in general inside the organization. So we were more aware of these weird little things that occur and justly double-checks you want to do. But I feel like when I don't have something like Lumigo in place, it's very hard for me to understand, did everything happen? I can write my acceptance tests, but I want to make sure that, testing is a really fun art, right? And it's picking my cabinets nice and easy, and you can run all these formulas to do things, it's just not right, and there's just too many, especially in distributed space, too many cases where things look odd, things look strange, you've got weird edge cases. We get new timeouts in Dynamo. We hit the 100,000 limit in fresh hall on Dynamo, right? In production, that was really interesting because it meant we needed to do some additional things. >> Lisa: Kevin, oh, go ahead. >> Go ahead, no, go ahead, Lisa. >> I was just going to ask you, I'd love to get your perspective. It sounds like, you look at other technologies, there's been some clear benefits and differentiators that you saw, which is why you chose Lumigo, but it also sounds like there were some things that surprised you. So in your opinion, what are some of the key differentiators of Lumigo versus its competitors? >> So I guess I've been a partner with Lumigo for like eight months now, right? Which is a long time in the history of Flex, right? 'Cause we're just out of two and a half years old. So, when I did the initial evaluation, I was looking for the things. I'm lazy, so I wanted something that I could just drop in and it would just work, right? And get the information I wanted to ask. I wanted something that was giving me information consistently. So I try to figure these things out and hit them with some load. I wanted it to have coverage of the assistance that we use. We use Dynamo a lot. We use Lambros a lot, and I want it not just cursory coverage, how it's just another one of the 20,000 things that they do, I wanted something that was dedicated to it. That gave me information that was useful for me. And really the specialist serverless providers were the obvious choice there. When you looked at the more general providers, the Datadogs and New Relics, I think if you're in an environment that has a lot of other different types of systems running on, then maybe the specificity that you'd lose is worthwhile, right? There's trade off you can make, but we're in a highly serverless environment, so one of the specificity. When I looked at the vendors, Lumigo was the one that worked best straight out of the box for me, it gave me the information I wanted. It gave me the experience I wanted, and to be frank, they've reached out really quickly and had a chat about what were my specific problems, what I was thinking. And all of those things add up, a proactive vendor, just doing the things you wanted to do, and what became and has become a lasting partnership, and I don't say partnership lightly 'cause we've worked with a number of other vendors, right? For different things. But Lumigo, I have turned to these guys, 'cause these guys know serverless, right? So I've turned to these guys when I've gone, "Look, I am not sure what the best approach here is." You have trusted me about it, this is vendor, right? >> Right, but it sounds like it's very synergistic, collaborative trusted relationship. And to your point, not using the term partner lightly, I think arises, probably couldn't have been a better testimonial for Lumigo, its capabilities, and what you guys are able to do. So I'll give you, Erez the last word, just give the audience a little bit of an overview of the AWS partnership. >> Sure, so AWS has been a very strategic partner for Lumigo, and that means that, I would say the most critical part is a product, is a technology. And we are design partners with the serverless team. And that means that we work with AWS to make sure that before new services are released, they get our feedback on whether we can integrate easily or not, and making sure that on the launch date, we are able to be a launch partner for a lot of their services. And this strong partnership with R&D team is what's allowing Lumigo to support new services out of the box like Kevin mentioned. >> Excellent, gentlemen, thank you so much for joining me today, talking about, not just about Lumigo, but getting this great perspective of it through the CTO lens with Kevin, we appreciate your insights, your time, and what a great testimonial. >> Thank you very much, thank you, Kevin. >> Thanks, Lisa, thanks Erez. >> You're most welcome. For Erez Berkner and Kevin O'Neill, I'm Lisa Martin, you're watching the AWS Startup Showcase for Q3. (gentle music)
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Erez Berkner is back, the And Kevin O'Neill, the and I think you have a slide and debug the failure to You're a customer of Lumigo? And so we started with rent, So talk to me a little bit on the thing that is important to you. resources that we didn't have And that's one of the So Kevin, talk about the infrastructure but the thing you need Right, so talk to me in to EventBridge until we got, And if you can't trace that you have with Flex. and connecting the dots around it. monitor the staff to support those things. in that visibility alone, as you said, and when you need it, you're if it change the developer work in Flex, and you can run all these and differentiators that you saw, of the assistance that we use. And to your point, and making sure that on the launch date, and what a great testimonial. For Erez Berkner and Kevin
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LIVE Panel: FutureOps: End-to-end GitOps
>>and hello, we're back. I've got my panel and we are doing things real time here. So sorry for the delay a few minutes late. So the way let's talk about things, the reason we're here and we're going around the room and introduce everybody. Got three special guests here. I got my evil or my john and the normal And we're going to talk about get ops I called it future office just because I want to think about what's the next thing for that at the end, we're gonna talk about what our ideas for what's next for getups, right? Um, because we're all starting to just get into get ups now. But of course a lot of us are always thinking about what's next? What's better? How can we make this thing better? So we're going to take your questions. That's the reason we're here, is to take your questions and answer them. Or at least the best we can for the next hour. And all right, so let's go around the room and introduce yourself. My name is Brett. I am streaming from Brett from that. From Brett. From Virginia Beach in Virginia beach, Virginia, United States. Um, and I talk about things on the internet, I sell courses on you, to me that talk about Docker and kubernetes Ive or introduce yourself. >>How's it going? Everyone, I'm a software engineer at axel Springer, currently based in Berlin and I happen to be Brett Brett's teaching assistant. >>All right, that's right. We're in, we're in our courses together almost every day. Mm john >>hey everyone, my name is john Harris, I used to work at Dhaka um, I now work at VM ware is a star field engineer. Um, so yeah, >>and normal >>awesome by the way, you are streaming from Brett Brett, >>I answered from breath to breath. >>Um I'm normal method. I'm a distinguished engineer with booz allen and I'm also a doctor captain and it's good to see either in person and it's good to see you again john it's been a little while. >>It has the pre covid times, right? You're up here in Seattle. >>Yeah. It feels, it feels like an eternity ago. >>Yeah, john shirt looks red and reminds me of the Austin T shirt. So I was like, yeah, so we all, we all have like this old limited edition doctor on E. >>T. That's a, that's a classic. >>Yeah, I scored that one last year. Sometimes with these old conference church, you have to like go into people's closets. I'm not saying I did that. Um, but you know, you have to go steal stuff, you to find ways to get the swag >>post post covid. If you ever come to my place, I'm going to have to lock the closets. That >>that's right, That's right. >>So the second I think it was the second floor of the doctor HQ in SAn Francisco was where they kept all the T shirts, just boxes and boxes and boxes floor to ceiling. So every time I went to HQ you just you just as many as you can fit in your luggage. I think I have about 10 of these. You >>bring an extra piece of luggage just for your your shirt shirt grab. Um All right, so I'm going to start scanning questions uh so that you don't have to you can you help you all are welcome to do that. And I'm going to start us off with the topic. Um So let's just define the parameters. Like we can talk about anything devops and here we can go down and plenty of rabbit holes. But the kind of, the goal here is to talk about get ups and get ups if you haven't heard about it is essentially uh using versioning systems like get like we've all been getting used to as developers to track your infrastructure changes, not just your code changes and then automate that with a bunch of tooling so that the robots take over. And essentially you have get as a central source of truth and then get log as a central source of history and then there's a bunch of magic little bits in the middle and then supposedly everything is wonderful. It's all automatic. The reality is is what it's often quite messy, quite tricky to get everything working. And uh the edges of this are not perfect. Um so it is a relatively new thing. It's probably three, maybe four years old as an official thing from. We've uh so we're gonna get into it and I'll let's go around the room and the same word we did before and um not to push on that, put you on the spot or anything. But what is, what is one of the things you either like or either hate about getups um that you've enjoyed either using it or you know, whatever for me. I really, I really love that I can point people to a repo that basically is hopefully if they look at the log a tracking, simplistic tracking of what might have changed in that part of the world or the environment. I remember many years past where, you know, I've had executive or some mid level manager wants to see what the changes were or someone outside my team went to see what we just changed. It was okay, they need access to this system into that dashboard and that spreadsheet and then this thing and it was always so complicated and now in a world where if we're using get up orbit bucket or whatever where you can just say, hey go look at that repo if there was three commits today, probably three changes happened. That's I love that particular part about it. Of course it's always more complicated than that. But um Ive or I know you've been getting into this stuff recently. So um any thoughts? Yeah, I think >>my favorite part about get ops is >>reproducibility. Um >>you know the ability to just test something and get it up and running >>and then just tear it down. >>Uh not >>being worried that how did I configure it the first time? I think that's my favorite part about >>it. I'm changing your background as we do this. >>I was going to say, did you just do it get ups pushed to like change his >>background, just a dialogue that different for that green screen equals false? Uh Change the background. Yeah, I mean, um and I mean I think last year was really my first year of actually using it on anything significant, like a real project. Um so I'm still, I still feel like I'm very new to john you anything. >>Yeah, it's weird getups is that thing which kind of crystallizes maybe better than anything else, the grizzled veteran life cycle of emotions with the technology because I think it's easy to get super excited about something new. And when I first looked into get up, so I think this is even before it was probably called getups, we were looking at like how to use guest source of truth, like everything sounds great, right? You're like, wait, get everyone knows, get gets the source of truth, There's a load of robust tooling. This just makes a sense. If everything dies, we can just apply the get again, that would be great. Um and then you go through like the trough of despair, right? We're like, oh no, none of this works. The application is super stateless if this doesn't work and what do we do with secrets and how do we do this? Like how do we get people access in the right place and then you realize everything is terrible again and then everything it equalizes and you're kind of, I think, you know, it sounds great on paper and they were absolutely fantastic things about it, but I think just having that measured approach to it, like it's, you know, I think when you put it best in the beginning where you do a and then there's a magic and then you get C. Right, like it's the magic, which is >>the magic is the mystery, >>right? >>Magic can be good and bad and in text so >>very much so yeah, so um concurrence with with john and ever uh in terms of what I like about it is the potential to apply it to moving security to left and getting closer to a more stable infrastructures code with respect to the whole entire environment. Um And uh and that reconciliation loop, it reminds me of what, what is old is new again? Right? Well, quote unquote old um in terms of like chef and puppet and that the reconciliation loop applied in a in a more uh in a cleaner interface and and into the infrastructure that we're kind of used to already, once you start really digging into kubernetes what I don't like and just this is in concurrence with the other Panelist is it's relatively new. It has um, so it has a learning curve and it's still being, you know, it's a very active um environment and community and that means that things are changing and constantly and there's like new ways and new patterns as people are exploring how to use it. And I think that trough of despair is typically figuring out incrementally what it actually is doing for you and what it's not going to solve for you, right, john, so like that's that trough of despair for a bit and then you realize, okay, this is where it fits potentially in my architecture and like anything, you have to make that trade off and you have to make that decision and accept the trade offs for that. But I think it has a lot of promise for, for compliance and security and all that good stuff. >>Yeah. It's like it's like the potentials, there's still a lot more potential than there is uh reality right now. I think it's like I feel like we're very early days and the idea of especially when you start getting into tooling that doesn't appreciate getups like you're using to get up to and use something else and that tool has no awareness of the concept so it doesn't flow well with all of the things you're trying to do and get um uh things that aren't state based and all that. So this is going to lead me to our first question from Camden asking dumb questions by the way. No dumb questions here. Um How is get apps? Not just another name for C. D. Anybody want to take that as an answer as a question. How is get up is not just another name for C. D. I have things but we can talk about it. I >>feel like we need victor foster kids. Yeah, sure you would have opinions. Yeah, >>I think it's a very yeah. One person replied said it's a very specific it's an opinionated version of cd. That's a great that's a great answer like that. Yeah. >>It's like an implement. Its it's an implementation of deployment if you want it if you want to use it for that. All right. I realize now it's kind of hard in terms of a physical panel and a virtual panel to figure out who on the panel is gonna, you know, ready to jump in to answer a question. But I'll take it. So um I'll um I'll do my best inner victor and say, you know, it's it's an implementation of C. D. And it's it's a choice right? It's one can just still do docker build and darker pushes and doctor pulls and that's fine. Or use other technologies to deploy containers and pods and change your, your kubernetes infrastructure. But get apps is a different implementation, a different method of doing that same thing at the end of the day. Yeah, >>I like it. I like >>it and I think that goes back to your point about, you know, it's kind of early days still, I think to me what I like about getups in that respect is it's nice to see kubernetes become a platform where people are experimenting with different ways of doing things, right? And so I think that encourages like lots of different patterns and overall that's going to be a good thing for the community because then more, you know, and not everything needs to settle in terms of only one way of doing things, but a lot of different ways of doing things helps people fit, you know, the tooling to their needs, or helps fit kubernetes to their needs, etcetera. Yeah, >>um I agree with that, the, so I'm gonna, since we're getting a load of good questions, so um one of the, one of the, one of the, I want to add to that real quick that one of the uh from the, we've people themselves, because I've had some on the show and one of things that I look at it is distinguishing is with continuous deployment tools, I sort of think that it's almost like previous generation and uh continuous deployment tools can be anything like we would consider Jenkins cd, right, if you if you had an association to a server and do a doctor pull and you know, dr up or dr composed up rather, or if it did a cube control apply uh from you know inside an ssh tunnel or something like that was considered considered C. D. Well get ops is much more rigid I think in terms of um you you need to apply, you have a specific repo that's all about your deployments and because of what tool you're using and that one your commit to a specific repo or in a specific branch that repo depends on how you're setting it up. That is what kicks off a workflow. And then secondly there's an understanding of state. So a lot of these tools now I have uh reconciliation where they they look at the cluster and if things are changing they will actually go back and to get and the robots will take over and will commit that. Hey this thing has changed um and you maybe you human didn't change it, something else might have changed it. So I think that's where getups is approaching it, is that ah we we need to we need to consider more than just a couple of commands that be runnin in a script. Like there needs to be more than that for a getups repo to happen anyway, that's just kind of the the take back to take away I took from a previous conversation with some people um >>we've I don't think that lost, its the last piece is really important, right? I think like for me, C d like Ci cd, they're more philosophical ideas, write a set of principles, right? Like getting an idea or a code change to environments promoting it. It's very kind of pipeline driven um and it's very imperative driven, right? Like our existing CD tools are a lot of the ways that people think about Cd, it would be triggered by an event, maybe a code push and then these other things are happening in sequence until they either fail or pass, right? And then we're done. Getups is very much sitting on the, you know, the reconciliation side, it's changing to a pull based model of reconciliation, right? Like it's very declarative, it's just looking at the state and it's automatically pulling changes when they happen, rather than this imperative trigger driven model. That's not to say that there aren't city tools which we're doing pull based or you can do pull based or get ups is doing anything creatively revolutionary here, but I think that's one of the main things that the ideas that are being introduced into those, like existing C kind of tools and pipelines, um certainly the pull based model and the reconciliation model, which, you know, has a lot in common with kubernetes and how those kind of controllers work, but I think that's the key idea. Yeah. >>Um This is a pretty specific one Tory asks, does anyone have opinions about get ops in a mono repo this is like this is getting into religion a little bit. How many repos are too many repose? How um any thoughts on that? Anyone before I rant, >>go >>for it, go for it? >>Yeah. How I'm using it right now in a monitor repo uh So I'm using GIT hub. Right, so you have what? The workflow and then inside a workflow? Yeah, mo file, I'll >>track the >>actual changes to the workflow itself, as well as a folder, which is basically some sort of service in Amman Arepa, so if any of those things changes, it'll trigger the actual pipeline to run. So that's like the simplest thing that I could figure out how to, you know, get it set up using um get hubs, uh workflow path future. Yeah. And it's worked for me for writing, you know? That's Yeah. >>Yeah, the a lot of these things too, like the mono repo discussion will, it's very tool specific. Each tool has various levels of support for branch branching and different repos and subdirectories are are looking at the defense and to see if there's changes in that specific directory. Yeah. Sorry, um john you're going to say something, >>I was just going to say, I've never really done it, but I imagine the same kind of downsides of mono repo to multiple report would exist there. I mean, you've got the blast radius issues, you've got, you know, how big is the mono repo? Do we have to pull does the tool have to pull that or cashier every time it needs to determine def so what is the support for being able to just look at directories versus you know, I think we can get way down into a deeper conversation. Maybe we'll save it for later on in the conversation about what we're doing. Get up, how do we structure our get reposed? We have super granular repo per environment, Perper out reaper, per cluster repo per whatever or do we have directories per environment or branches per environment? How how is everything organized? I think it's you know, it's going to be one of those, there's never one size fits all. I'll give the class of consultant like it depends answer. Right? >>Yeah, for sure. It's very similar to the code struggle because it depends. >>Right? >>Uh Yeah, it's similar to the to the code problem of teams trying to figure out how many repose for their code. Should they micro service, should they? Semi micro service, macro service. Like I mean, you know because too many repose means you're doing a bunch of repo management, a bunch of changes on your local system, you're constantly get pulling all these different things and uh but if you have one big repo then it's it's a it's a huge monolithic thing that you usually have to deal with. Path based issues of tools that only need to look at a specific directory and um yeah, it's a it's a culture, I feel like yeah, like I keep going back to this, it's a culture thing. Does your what is your team prefer? What do you like? What um what's painful for everyone and who's what's the loudest pain that you need to deal with? Is it is it repo management? That's the pain um or is it uh you know, is that that everyone's in one place and it's really hard to keep too many cooks out of the kitchen, which is a mono repo problem, you know? Um How do we handle security? So this is a great one from Tory again. Another great question back to back. And that's the first time we've done that um security as it pertains to get up to anyone who can commit can change the infrastructure. Yes. >>Yes. So the tooling that you have for your GIT repo and the authentication, authorization and permissions that you apply to the GIT repo using a get server like GIT hub or get lab or whatever your flavor of the day is is going to be how security is handled with respect to changes in your get ups configuration repository. So um that is completely specific to your implementation of that or ones implementation of of how they're handling that. Get repositories that the get ups tooling is looking at. To reconcile changes with respect to the permissions of the for lack of better term robot itself. Right? They get up tooling like flux or Argosy. D Um one kid would would create a user or a service account or uh other kind of authentication measures to limit the permissions for that service account that the Gaddafi's tooling needs to be able to read the repose and and send commits etcetera. So that is well within the realm of what you have already for your for your get your get um repo. Yeah. >>Yeah. A related question is from a g what they like about get apps if done nicely for a newbie it's you can get stuff done easily if you what they dislike about it is when you have too many get repose it becomes just too complicated and I agree. Um was making a joke with a team the other week that you know the developer used to just make one commit and they would pass pass it on to a QA team that would then eventually emerging in the master. But they made the commits to these feature branches or whatever. But now they make a commit, they make a pR there for their code then they go make a PR in the helm chart to update the thing to do that and then they go make a PR in the get ups repeal for Argo. And so we talked about that they're probably like four or five P. R. Is just to get their code in the production. But we were talking about the negative of that but the reality was It's just five or 4 or five prs like it wasn't five different systems that had five different methodologies and tooling and that. So I looked at it I was like well yeah that's kind of a pain in the get sense but you're also dealing with one type. It's a repetitive action but it's it's the one thing I don't have to go to five different systems with five different ways of doing it. And once in the web and one's on the client wants a command line that I don't remember. Um Yeah so it's got pros and cons I think when you >>I think when you get to the scale where those kind of issues are a problem then you're probably at the scale where you can afford to invest some time into automation into that. Right? Like what I've when I've seen this in larger customers or larger organizations if there ever at that stage where okay apps are coming up all the time. You know, there's a 10 X 100 X developer to operations folks who may be creating get repose setting up permissions then that stuff gets automated, right? Like, you know, maybe ticket based systems or whatever. Developers say I need a new app. It templates things or more often using the same model, right of reconciliation and operators and the horrific abuse of cogs that we're seeing in the communities community right now. Um You know, developers can create a crd which just says, hey, I'm creating a new app is called app A and then a controller will pick up that app a definition. It will go create a get a repo Programmatically it will add the right definitely will look up and held up the developers and the permissions that need to be able to get to that repo it will create and template automatically some name space and the clusters that it needs in the environments that it needs, depending on, you know, some metadata it might read. So I think, you know, those are definite problems and they're definitely like a teething, growing pain thing. But once you get to that scale, you kind of need to step back and say, well look, we just need to invest in time into the operational aspect of this and automating this pain away, I think. Yeah, >>yeah. And that ultimately ends in Yeah. Custom tooling, which it's hard to avoid it at scale. I mean, there's there's two, there's almost two conversations here, right. There is what I call the Solo admin Solo devops, I bought that domain Solo devops dot com because, you know, whenever I'm talking to dr khan in the real world, it's like I asked people to raise hands, I don't know how we can raise hands here, but I would ask people to raise hands and see how many of you here are. The sole person responsible for deploying the app that your team makes and like a quarter of the room would raise their hand. So I call that solo devops like those, that person can't make all the custom tooling in the world. So they really need dr like solutions where it's opinionated, the workflow is sort of built in and they don't have to wrangle things together with a bunch of glue, you know, in other words bash. Um and so this kind of comes to a conversation uh starting this question from lee he's asking how do you combine get ops with ci cd, especially the continuous bit. How do you avoid having a human uh sort of the complaint the team I was working with has, how do you avoid a human editing and get committing for every single deploy? They've settled on customized templates and a script for routine updates. So as a seed for this conference, this question I'm gonna ask you all uh instead of that specific question cause it's a little open ended. Um Tell me whether you agree with this. I I kind of look at the image, the image artifact because the doctor image or container image in general is an artifact that I I view it that way and that thing going into the registry with the right label or right part of the label. Um That tag rather not the label but the tag that to me is like one of the great demarche points of, we're kind of done with Ci and we're now into the deployment phase and it doesn't necessarily mean the tooling is a clear cut there, but that artifact being shipped in a specific way or promoted as we sometimes say. Um what do you think? Does anyone have opinions on that? I don't even know if that's the right opinion to have so mhm. >>So um I think what you're, what you're getting at is that get ups, models can trigger off of different events um to trigger the reconciliation loop. And one way to do that is if the image, if it notices a image change in the registry, the other is if there's a commit event on a specific rebo and branch and it's up to, you are up to the person that's implementing their get ups model, what event to trigger there, that reconciliation loop off of, You can do both, you can do one or the other. It also depends on the Templeton engine that you're using on top of um on top of kubernetes, such as helm or um you know, the other ones that are out there or if you're not even doing that, then, you know straight. Yeah, mo um so it kind of just depends, but those are the typically the two options one has and a combination of of those to trigger that event. You can also just trigger it manually, right? You can go into the command line and force a a, you know, a really like a scan or a new reconciliation loop to occur. So it kind of just, I don't want to say this, but it depends on what you're trying to do and what makes sense in your pipeline. Right? So if you're if you're set up where you are tag, if you're doing it based off of image tags, then you probably want to use get ups in a way that you're using the image tags. Right. And the pattern that you've established there, if you're not really doing that and you're more around, like, different branches are mapped to different environments, then triggered off of the correct branch. And that's where the permissions also come into play. Where if you don't want someone to touch production and you've got your getups for your production cluster based off of like uh you know, a main branch, then whoever can push a change to that main branch has the authority to push that change to production. Right? So that's your authentication and permissions um system same for the registry itself. Right. So >>Yeah. Yeah. Sorry, anyone else have any thoughts on that? I was about to go to the next topic, >>I was going to say. I think certain tools dictate the approach, like, if you're using Argosy d it's I think I'm correct me if I'm wrong, but I think the only way to use it right now is just through image modification. Like, the manifest changes, it looks at a specific directory and anything changes then it will do its thing. And uh Synchronize the cost there with whatever's and get >>Yeah, flux has both. Yeah, and flux has both. So it it kind of depends. I think you can make our go do that too, but uh this is back to what we were saying in the beginning, uh you know, these things are changing, right? So that might be what it is right now in terms of triggering the reconciliation loops and get ups, tooling, but there might be other events in the future that might trigger it, and it's not completely stand alone because you still need you're tooling to do any kind of testing or whatever you have in terms of like the specific pipeline. So oftentimes you're bolting in getups into some other part of broader Cfd solution. That makes sense. Yeah, >>we've got a lot of questions about secrets or people that are asking about secrets. >>So my my tongue and cheek answered the secrets question was, what's the best practices for kubernetes? Secrets? That's the same thing for secrets with good apps? Uh getups is not last time I checked and last time I was running this stuff get ups is not has nothing to do with secrets in that sense. It's just there to get your stuff running on communities. So, um there's probably a really good session on secrets at dr concept. I >>would agree with you, I agree with you. Yeah, I mean, get off stools, I mean every every project of mine handles secrets differently. Uh huh. And I think I'm not sure if it was even when I was talking to but talking to someone recently that I'm very bullish on get up actions, I love get up actions, it's not great for deployments yet, but we do have this new thing and get hub environments, I think it's called. So it allows me at least the store secrets per environment, which it didn't have the concept of that before, which you know, if you if any of you running kubernetes out there, you typically end up when you start running kubernetes, you end up with more than one kubernetes, like you're going to end up with a lot of clusters at some point, at least many multiple, more than two. Um and so if you're trying to store secret somewhere, you do have and there's a discussion happening in chat right now where people are talking about um sealed secrets which if you haven't heard of that, go look that up and just be versed on what sealed secrets is because it's a it's a fantastic concept for how to store secrets in the public. Um I love it because I'm a big P. K. I nerd but um it's not the only way and it doesn't fit all models. So I have clients that use A W. S. Secrets because they're in A W. S. And then they just have to use the kubernetes external secret. But again like like like normal sand, you know, it's that doesn't really affect get ops, get ops is just applying whatever helm charts or jahmal or images that you're, you're you're deploying, get off. It was more about the approach of when the changes happen and whether it's a push or pull model like we're talking about and you know, >>I would say there's a bunch of prerequisites to get ups secrets being one of them because the risk of you putting a secret into your git repo if you haven't figured out your community secrets architecture and start diving into getups is high and removing secrets from get repose is you know, could be its own industry, right. It's >>a thing, >>how do >>I hide this? How do I obscure this commit that's already now on a dozen machines. >>So there are some prerequisites in terms of when you're ready to adopt get up. So I think is the right way of saying the answer to that secrets being one of them. >>I think the secrets was the thing that made me, you know, like two or three years ago made me kind of see the ah ha moment when it came to get ups which, which was that the premier thing that everyone used to say about get up about why it was great. Was its the single source of truth. There's no state anywhere else. You just need to look at git. Um and then secrets may be realized along with a bunch of other things down the line that is not true and will never be true. So as soon as you can lose the dogmatism about everything is going to be and get it's fantastic. As long as you've understood everything is not going to get. There are things which will absolutely never be and get some tools just don't deal with that. They need to earn their own state, especially in communities, some controls on their own state. You know, cuz sealed secrets and and other projects like SOps and I think there are two or three others. That's a great way of dealing with secrets if you want to keep them in get. But you know, projects like vault more kind of like what I would say, production grade secret strategies. Right? And if you're in AWS or a cloud, you're more likely to be using their secrets. Your secret policy is maybe not dictated by you in large organizations might be dictated by CSO or security or Great. Like I think once if you, if you're trying to adopt getups or you're thinking about it, get the dogmatism of get as a single point of truth out of your mind and think about getups more as a philosophy and a set of best practice principles, then you will be in much better stead, >>right? Yeah. >>People are asking more questions in chat like infrastructure as code plus C d essentially get ups or C I rather, um, these are all great questions and a part of the debate, I'm actually just going to throw up on screen. I'm gonna put this in chat, but this is, this is to me the source, Right? So we worked with when they coined the term. We, a lot of us have been trying to get, if we talk about the history for a minute and then tell me if I'm getting this right. Um, a lot of us were trying to automate all these different parts of the puzzle, but a lot of them, they, some things might have been infrastructure as code. Some things weren't, some things were sort of like settings is coded, like you're going to Jenkins and type in secrets and settings or type in a certain thing in the settings of Jenkins and then that it wasn't really in get and so what we was trying to go for was a way to have almost like eventually a two way state understanding where get might change your infrastructure but then your infrastructure might also change and needs to be reflected in the get if the get is trying to be the single source of truth. Um and like you're saying the reality is that you're never gonna have one repo that has all of your infrastructure in it, like you would have to have, you have to have all your terra form, anything else you're spinning up. Right. Um but anyway, I'm gonna put this link in chat. So this guide actually, uh one of things they talk about is what it's not, so it's, it's kind of great to read through the different requirements and like what I was saying well ago um mhm. Having having ci having infrastructure as code and then trying a little bit of continuous deployment out, it's probably a prerequisite. Forget ops so it's hard to just jump into that when you don't already have infrastructure as code because a machine doing stuff on your behalf, it means that you have to have things documented and somewhere and get repo but let me put this in the in the >>chitty chat, I would like to know if the other panelists agree, but I think get apps is a okay. I would say it's a moderate level, it's not a beginner level communities thing, it's like a moderate level advanced, a little bit more advanced level. Um One can start off using it but you definitely have to have some pre recs in place or some understanding of like a pattern in place. Um So what do the other folks think about that opinion? >>I think if you're if you're trying to use get out before, you know what problem you have, you're probably gonna be in trouble. Right. It's like having a solution to it probably don't have yet. Mhm. Right. I mean if if you're just evil or and you're just typing, keep control apply, you're one person right, Get off. It doesn't seem like a big a big jump, like, I mean it doesn't like why would I do that? I'm just, I'm just gonna inside, it's the type of get commit right, I'm typing Q control apply. But I think one of the rules from we've is none of your developers and none of your admins can have cute control access to the cluster because if you can't, if you do have access and you can just apply something, then that's just infrastructure as code. That's just continuous deployment, that's, that's not really get ops um, getups implies that the only way things get into the cluster is through the get up, get automation that you're using with, you know, flux Argo, we haven't talked about, what's the other one that Victor Farsi talks about, by the way people are asking about victor, because victor would love to talk about this stuff, but he's in my next life, so come back in an hour and a half or whatever and victor is going to be talking about sys, admin list with me. Um >>you gotta ask him nothing but get up questions in the next, >>confuse them, confuse them. But anyway, that, that, that's um, it's hard, it's hard to understand and without having tried it, I think conceptually it's a little challenging >>one thing with getups, especially based off the we've works blog post that you just put up on there. It's an opinionated way of doing something. Uh you know, it's an opinionated way of of delivering changes to an environment to your kubernetes environment. So it's opinionated were often not used to seeing things that are very opinionated in this sense, in the in the ecosystem, but get apps is a opinionated thing. It's it's one way of doing it. Um there are ways to change it and like there are options um like what we were talking about in terms of the events that trigger, but the way that it's structured is an opinion opinionated way both from like a tooling perspective, like using get etcetera, but also from a devops cultural perspective, right? Like you were talking about not having anyone access cube control and changing the cluster directly. That's a philosophical opinion that get ups forces you to adopt otherwise. It kind of breaks the model and um I just I want everyone to just understand that. That is very opinion, anything in that sense. Yeah, >>polygamy is another thing. Infrastructure as code. Um someone's mentioning plummy and chat, I just had actually my life show self plug bread that live go there. I'm on Youtube every week. I did the same thing. These these are my friends um and had palami on two weeks ago uh last week, remember uh and it was in the last couple of weeks and we talked about their infrastructure as code solution. Were actually writing code instead of um oh that's an interesting take on uh developer team sort of owning coding the infrastructure through code rather than Yamil as a data language. I don't really have an opinion on it yet because I haven't used it in production or anything in the real real world, but um, I'm not sure how much they are applying trying to go towards the get up stuff. I will do a plug for Solomon hikes. Who has a, the beginning of the day, it's already happened so you can go back and watch it. It's a, it's a, what's it called? Q. Rethinking application delivery with Q. And build kit. So go look this up. This is the found co founder of Dr and former CTO Solomon hikes at the beginning of the day. He has a tool called dagger. I'm not sure why the title of the talk is delivering with Q. And built it, but the tool is showing off in there for an hour is called dagger. And it's, it's an interesting idea on how to apply a lot of this opinionated automated stuff to uh, to deployment and it's get off space and you use Q language. It's a graph language. I watched most of it and it was a really interesting take. I'm excited to see if that takes off and if they try that because it's another way that you can get a little bit more advanced with your you're get deployments and without having to just stick everything in Yemen, which is kind of what we're in today with helm charts and what not. All right. More questions about secrets, I think. I think we're not going to have a whole lot of more, a lot more about secrets basically. Uh put secrets in your cluster to start with and kubernetes in encrypted, you know, thing. And then, you know, as it gets harder, then you have to find another solution when you have five clusters, you don't wanna have to do it five times. That's when you have to go for Walton A W. S secrets and all >>that. Right? I'm gonna post it note. Yeah. Crm into the cluster. Just kidding. >>Yes, there are recordings of this. Yes, they will be later. Uh, because we're that these are all gonna be on youtube later. Um, yeah, detects secrets cushion saying detect secrets or get Guardian are absolute requirements. I think it's in reference to your secrets comment earlier. Um, Camels asking about Cuban is dropping support for Docker that this is not the place to ask for that, but it, it is uh, basically it's a Nonevent Marantz has actually just created that same plug in available in a different repos. So if you want to keep using Docker and kubernetes, you know, you can do it like it's no big deal. Most of us aren't using doctor in our communities anyway, so we're using like container D or whatever is provided to us by our provider. Um yeah, thank you so much for all these comments. These are great people helping each other and chat. I feel like we're just here to make sure the chats available so people can help each other. >>I feel like I want to pick up on something when you mentioned pollux me, I think there's a um we're talking about getups but I think in the original like the origination of that I guess was deploying applications to clusters right, picking up deployment manifest. But I think with the gloomy and I obviously terra form and things have been around a long time, folks are starting to apply this I think I found one earlier which was like um kub stack the Terror Forms get ups framework. Um but also with the advent of things like cluster A. P. I. Um in the Cuban at the space where you can declare actively build the infrastructure for your clusters and build the cluster right? We're not just talking about deploying applications, the cluster A. P. I will talk to a W. S. Spin up, VPc spin up machines, you know, we'll do the same kind of things that terra form does and and those other tools do I think applying getups principles to the infrastructure spin up right, the proper infrastructure as code stuff, constantly applying Terror form um you know, plans and whatever, constantly applying cluster Api resources spinning up stuff in those clouds. That's a super interesting. Um you know, extension of this area, I'd be curious to see if what the folks think about that. >>Yeah, that's why I picked this topic is one of my three. Uh I got I got to pick the topics. I was like the three things that there like the most bleeding edge exciting. Most people haven't, we haven't basically we haven't figured all this out yet. We as an industry, so um it's I think we're gonna see more ideas on it. Um what's the one with the popsicle as the as the icon victor talks about all the time? It's not it's another getups like tool, but it's um it's getups for you use this kubernetes limit and then we have to look it up, >>You're talking about cross plane. >>So >>my >>wife is over here with the sound effects and the first sound effect of the day that she chooses to use is one. >>All right, can we pick it? Let's let's find another question bret >>I'm searching >>so many of them. All right, so uh I think one really quick one is getups only for kubernetes, I think the main to tooling to tools that we're talking about, our Argosy D and flux and they're mostly geared toward kubernetes deployments but there's a, it seems like they're organized in a way that there's a clean abstraction in with respect to the agent that's doing the deployment and the tooling that that can interact with. So I would imagine that in the future and this might be true already right now that get ups could be applied to other types of deployments at some point in the future. But right now it's mostly focused and treats kubernetes as a first class citizen or the tooling on top of kubernetes, let's say something like how as a first class citizen? Yeah, to Brett, >>to me the field, back to you bret the thing I was looking for is cross plane. So that's another tool. Um Victor has been uh sharing a lot about it in Youtube cross plane and that is basically runs inside a kubernetes, but it handles your other infrastructure besides your app. It allows you to like get ops, you're a W. S stuff by using the kubernetes state engine as a, as a way to manage that. And I have not used it yet, but he does some really great demos on Youtube. So people are liking this idea of get off, so they're trying to figure out how do we, how do we manage state? How do we uh because the probably terra form is that, well, there's many problems, but it's always a lot of problems, but in the get outs world it's not quite the right fit yet, It might be, but you still, it's still largely as expected for people to, you know, like type the command, um, and it keeps state locally the ss, clouds and all that. And but the other thing is I'm I'm now realizing that when I saw the demo from Solomon, I'm going back to the Solomon hikes thing. He was using the demo and he was showing it apply deploying something on S three buckets, employing internet wifi and deploying it on google other things beyond kubernetes and saying that it's all getups approach. So I think we're just at the very beginning of seeing because it all started with kubernetes and now there's a swarm one, you can look up swarm, get office and there's a swarm, I can't take the name of it. Swarm sink I think is what's called swarm sink on git hub, which allows you to do swarm based getups like things. And now we're seeing these other tools coming out. They're saying we're going to try to do the get ups concepts, but not for kubernetes specifically and that's I think, you know, infrastructure as code started with certain areas of the world and then now then now we all just assume that you're going to have an infrastructure as code way of doing whatever that is and I think get off is going to have that same approach where pretty soon, you know, we'll have get apps for all the clouds stuff and it won't just be flexor Argo. And then that's the weird thing is will flex and Argo support all those things or will it just be focused on kubernetes apps? You know, community stuff? >>There's also, I think this is what you're alluding to. There is a trend of using um kubernetes and see rDS to provision and control things that are outside of communities like the cloud service providers services as if they were first class entities within kubernetes so that you can use the kubernetes um focus tooling for things that are not communities through the kubernetes interface communities. Yeah, >>yeah, even criticism. >>Yeah, yeah, I'm just going to say that sounds like cross plane. >>Yeah, yeah, I mean, I think that's that's uh there were, you know, for the last couple of years, it's been flux and are going back and forth. Um they're like frenemies, you know, and they've been going back and forth with iterating on these ideas of how do we manage this complicated thing? That is many kubernetes clusters? Um because like Argo, I don't know if the flux V two can do this, but Argo can manage multiple clusters now from one cluster, so your, you can manage other clusters, technically external things from a single entity. Um Originally flux couldn't do that, but I'm going to say that V two can, I don't actually >>know. Um I think all that is gonna, I think that's going to consolidate in the future. All right. In terms of like the common feature set, what Iver and john what do you think? >>I mean, I think it's already begun, right, I think haven't, didn't they collaborate on a common engine? I don't know whether it's finished yet, but I think they're working towards a common getups engine and then they're just going to layer on features on top. But I think, I mean, I think that's interesting, right, because where it runs and where it interacts with, if we're talking about a pull based model, it shouldn't, it's decentralized to a certain extent, right? We need get and we need the agent which is pulling if we're saying there's something else which is orchestrating something that we start to like fuzzy the model even right. Like is this state living somewhere else, then I think that's just interesting as well. I thought flux was completely decentralized, but I know you install our go somewhere like the cargo has a server as well, but it's been a while since I've looked in depth at them. But I think the, you know, does that muddy the agent only pull model? >>I'm reading a >>Yeah, I would say that there's like a process of natural selection going on as as the C. N. C. F. Landscape evolves and grows bigger and a lot of divide and conquer right now. But I think as certain things kind of get more prominent >>and popular, I think >>it starts to trend and it inspires other things and then it starts to aggregate and you know, kind of get back into like a unified kind of like core. Maybe like for instance, cross plane, I feel like it shouldn't even really exist. It should be, it like it's a communities add on, but it should be built in, it should be built into kubernetes, like why doesn't this exist already >>for like controlling a cloud? >>Yeah, like just, you know, having this interface with the cloud provider and be able to Yeah, >>exactly. Yeah, and it kinda, you're right. That kinda happens because you do, I mean when you start talking about storage providers and networking providers was very specific implementations of operators or just individual controllers that do operate and control other resources in the cloud, but certainly not universally right. Not every feature of AWS is available to kubernetes out of the box. Um and you know, it, one of the challenges across plane is you gotta have kubernetes before you can deploy kubernetes. Like there's a chicken and egg issue there where if you're going to use, if you're going to use our cross plane for your other infrastructure, but it's gotta, but it has to run on kubernetes who creates that first kubernetes in order for you to put that on there. And victor talks about one of his videos, the same problem with flux and Argo where like Argo, you can't deploy Argo itself with getups. There has to be that initial, I did a thing with, I'm a human and I typed in some commands on a server and things happened but they don't really have an easy deployment method for getting our go up and running using simply nothing but a get push to an existing system. There's something like that. So it's a it's an interesting problem of day one infrastructure which is again only day one, I think data is way more interesting and hard, but um how can we spend these things up if they're all depending on each other and who is the first one to get started? >>I mean it's true of everything though, I mean at the end of that you need some kind of big bang kind of function too, you know, I started running start everything I >>think without going over that, sorry, without going off on a tangent. I was, I was gonna say there's a, if folks have heard of kind which is kubernetes and Docker, which is a mini kubernetes cluster, you can run in a Docker container or each container will run as a as a node. Um you know, that's been a really good way to spin up things like clusters. KPI because they boot strap a local kind, install the manifests, it will go and spin up a fully sized cluster, it will transfer its resources over there and then it will die itself. Right? So that, that's kind of bootstrapping itself. And I think a couple of folks in the community, Jason to Tiberius, I think he works for Quinyx metal um has, has experimented with like an even more minimal just Api server, so we're really just leveraging the kubernetes ideas of like a reconciliation loop and a controller. We just need something to bootstrap with those C R D s and get something going and then go away again. So I think that's gonna be a pattern that comes up kind of more and more >>Yeah, for sure. Um, and uh, the next, next quick answer to the question, Angel asked what your thoughts on getups being a niche to get or versus others vcs tools? Well, if I knew anyone who is using anything other than get, I would say no, you know, get ops is a horrible name. It should just be CVS office, but that doesn't or vcs ops or whatever like that, but that doesn't roll off the tongue. So someone had to come up with the get ups phrase. Um but absolutely, it's all about version control solutions used for infrastructure, not code. Um might get doctor asks a great question, we're not gonna have time for it, but maybe people can reply and chat with what they think but about infrastructure and code, the lines being blurred and that do develop, how much of infrastructure does developer do developers need to know? Essentially, they're having to know all the things. Um so unfortunately we've had way more questions like every panel here today with all the great community, we've got way more questions we can handle in this time. So we're gonna have to wrap it up and say goodbye. Go to the next live panel. I believe the next one is um on developer, developer specific setups that's gonna be peter running that panel. Something about development in containers and I'm sure it's gonna be great. Just like this one. So let's go around the room where can people find you on the internet? I'm at Brett fisher on twitter. That's where you can usually find me most days you are? >>Yeah, I'm on twitter to um, I'll put it in the chat. It's kind of confusing because the TSR seven. >>Okay. Yeah, that's right. You can't just say it. You can also look at the blow of the video and like our faces are there and if you click on them, it tells you our twitter in Arlington and stuff, john >>John Harris 85, pretty much everywhere. Get hub Twitter slack, etc. >>Yeah >>and normal, normal faults or just, you know, living on Youtube live with Brett. >>Yeah, we're all on the twitter so go check us out there and thank you so much for joining. Uh thank you so much to you all for being here. I really appreciate you taking time in your busy schedule to join me for a little chit chat. Um Yes, all the, all the cheers, yes. >>And I think this kid apps loop has been declarative lee reconciled. >>Yeah, there we go. And with that ladies and gentlemen, uh bid you would do, we will see you in the next, next round coming up next with Peter >>bye.
SUMMARY :
I got my evil or my john and the normal And we're going to talk about get ops I currently based in Berlin and I happen to be Brett Brett's teaching assistant. All right, that's right. Um, so yeah, it's good to see either in person and it's good to see you again john it's been a little It has the pre covid times, right? Yeah, john shirt looks red and reminds me of the Austin T shirt. Um, but you know, you have to go steal stuff, you to find ways to get the swag If you ever come to my place, I'm going to have to lock the closets. So the second I think it was the second floor of the doctor HQ in SAn Francisco was where they kept all the Um All right, so I'm going to start scanning questions uh so that you don't have to you can Um I still feel like I'm very new to john you anything. like it's, you know, I think when you put it best in the beginning where you do a and then there's a magic and then you get C. so it has a learning curve and it's still being, you know, I think it's like I feel like we're very early days and the idea of especially when you start getting into tooling sure you would have opinions. I think it's a very yeah. um I'll do my best inner victor and say, you know, it's it's I like it. then more, you know, and not everything needs to settle in terms of only one way of doing things, to a server and do a doctor pull and you know, dr up or dr composed up rather, That's not to say that there aren't city tools which we're doing pull based or you can do pull based or get ups I rant, Right, so you have what? thing that I could figure out how to, you know, get it set up using um get hubs, and different repos and subdirectories are are looking at the defense and to see if there's changes I think it's you know, Yeah, for sure. That's the pain um or is it uh you know, is that that everyone's in one place So that is well within the realm of what you have Um was making a joke with a team the other week that you know the developer used to just I think when you get to the scale where those kind of issues are a problem then you're probably at the scale this kind of comes to a conversation uh starting this question from lee he's asking how do you combine top of kubernetes, such as helm or um you know, the other ones that are out there I was about to go to the next topic, I think certain tools dictate the approach, like, if you're using Argosy d I think you can make our go do that too, but uh this is back to what That's the same thing for secrets with good apps? But again like like like normal sand, you know, it's that doesn't really affect get ops, the risk of you putting a secret into your git repo if you haven't figured I hide this? So I think is the right way of saying the answer to that I think the secrets was the thing that made me, you know, like two or three years ago made me kind of see Yeah. in it, like you would have to have, you have to have all your terra form, anything else you're spinning up. can start off using it but you definitely have to have some pre recs in if you do have access and you can just apply something, then that's just infrastructure as code. But anyway, one thing with getups, especially based off the we've works blog post that you just put up on And then, you know, as it gets harder, then you have to find another solution when Crm into the cluster. I think it's in reference to your secrets comment earlier. like cluster A. P. I. Um in the Cuban at the space where you can declare actively build the infrastructure but it's um it's getups for you use this kubernetes I think the main to tooling to tools that we're talking about, our Argosy D and flux I think get off is going to have that same approach where pretty soon, you know, we'll have get apps for you can use the kubernetes um focus tooling for things I mean, I think that's that's uh there were, you know, Um I think all that is gonna, I think that's going to consolidate But I think the, you know, does that muddy the agent only But I think as certain things kind of get more it starts to trend and it inspires other things and then it starts to aggregate and you know, the same problem with flux and Argo where like Argo, you can't deploy Argo itself with getups. Um you know, that's been a really good way to spin up things like clusters. So let's go around the room where can people find you on the internet? the TSR seven. are there and if you click on them, it tells you our twitter in Arlington and stuff, john Get hub Twitter slack, etc. and normal, normal faults or just, you know, I really appreciate you taking time in your And with that ladies and gentlemen, uh bid you would do,
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Akanksha Mehrotra, Dell Technologies | Dell Technologies World 2021
(upbeat music) >> Welcome back to DTW 2021, theCUBE's continuous coverage of Dell Technologies World, the virtual version. My name is Dave Vellante and for years we've been looking forward to the day that the on-premises experience was substantially similar to that offered in the public cloud. And one of the biggest gaps has been subscription based experiences, pricing and simplicity and transparency with agility and scalability, not buying and installing a box but rather consuming an outcome based service to support my IT infrastructure needs. And with me to talk about how Dell is delivering on this vision is Akanksha Mehrotra, Vice-President Marketing for APEX at Dell Technologies. Welcome Akanksha, great to see you. >> Thank you, thanks for having me. >> It's our pleasure. So we're going to dig into APEX. We know that Dell has been delivering cloud-based solutions for a long time now, but it seems like there's a convergence happening in all these areas. And it's generating a lot of talk in the industry. What are your customers asking you to deliver and how is Dell responding? >> Yeah, there's a few trends that we're seeing and they've been in place for a while, but they have accelerated certainly over the past year. The first one is organizations all over the world want to become more digital in order to modernize their operation and foster innovation on behalf of their customers. And they've been thriving for years, digital transformation can do so. That in and of itself isn't necessarily new, but the relative complexity of driving digital transformation. For example, when they're bringing on a predominantly or all of the remote workforce as well as the relative piece of change, for example, if they see remarkable spike in the consumption of digital content validated over the past year. And because of that the need for agility has gone up. The other trend that we see is that there's a clear preference for a hybrid cloud approach. Customers tell us that they need on-prem cloud resources to help mitigate risk for applications that need dedicated fast performance as well as, you know, in order to contain costs. But then they also tell us that public cloud is here to stay for the increased agility that it provides a simplified operations as well as the faster access to innovation. And so what's really clear is that both private cloud and public cloud has their strengths and picking one you're inevitably trading off the benefits of the other. And so an organizations want the flexibility to be able to choose the right path that best meet their business objectives. And IT is a service delivered at the location of your choice is one way to do that. As you know, we talk a lot to analysts like yourself and they tend to agree with us. IDC predicts that by 2024 or perhaps a better data center infrastructure is going to be consumed as a service. At Dell Technologies, we're beginning to see the shift happen already. As you said, we've been providing flexible consumption and as a service solutions for well over a decade. However, what's different now is that we're radically simplifying that entire technology experience to deliver this at scale to our entire install base and that's what APEX is all about. >> Great, thank you. So I know Dell is very proud of the tie. I think I got this ratio right, do to say ratio, right? The numerator's bigger than the denominator. And you've got a good track record in this regard. You're going to announce project APEX in October and you've provided a preview of what was coming then and today you're fully unveiling APEX, no more project, just APEX. What's APEX all about and what customer benefits specifically does APEX deliver? >> Yeah, so you're right. We announced that this a vision back in October and now we're kind of taking away the project and it's generally available. So you can kind of refer to it as APEX going forward. APEX represents our portfolio of as-a-service offerings. These helps simplify digital transformation for our customers by increasing their IT's agility and their control. We believe it's a solution that helps bridge this divide between public and private cloud by delivering as a service wherever it's needed to help organizations meet the needs of their digital transformation agenda. Talking to our customers in terms of customer benefits, we've centered around three areas and they are simplicity, agility, and control as the key benefits that APEX is going to provide to our customers. So let me unpack these one by one and kind of demonstrate how we're going to deliver on these promises. Let's start with simplicity. APEX represents a fundamental shift in the way that we deliver our technology portfolio. And obviously we do this to simplify IT for our customers. Our goal is to remove complexity from every stage of the customer journey. So for example, with APEX and APEX offers that I'll just get into in a bit, we take away that complexity, the pain and frankly the undifferentiated work of managing infrastructure so that organizations can focus on what they do best, right? Adding value to their organizations. Another way in which we simplify is streamline the procurement process. So we allow customers to just simplify a simple set of outcomes that they're looking for and subscribe to a service using an easy web based console and then we'll take it from there. We will pick the technology and its services that best meets the needs, you know, best delivers on those set of outcomes and then we'll deliver it for them. So as a result, organizations can kind of take advantage of the technology that best meets their needs but without all the complexity of life cycle management whether it's at the beginning or at the end, you know, the decommissioning part of the life cycle. Next, let's talk about agility. This is an area that's been top of mind for our customers as I said, certainly over the past year and frankly, it's been one of the main driving factors over the other service revolution. Again, with APEX we aim to deliver agility to every stage of the customer journey. So for example, with APEX, our goal is to get customers started on projects faster than they ever have before within their data center. We target a 14 day time to value from order to activation or from subscription to activation within the location of their choice. Another driver for agility is having access to technology when you need it without costly over provisioning. So with APEX, you can dynamically scale your resources up and down based on changing business requirements. And then the third barrier of agility and this is a serious one, it's just forecasting costs and containing them. And with APEX, our promise is that you're paying for technology only as it's used using a clear, consistent and a transparent rate. So you're never guessing what you're going to pay. There's no overage charges and you're not paying to access your own data. And then finally from a control standpoint, often business and IT leaders are forced to make difficult trade offs between the simplicity and the flexibility they want and the control, the performance and the data locality that perhaps they need. APEX will help bridge this divide and so we're not going to make them make this kind of false trade off between them. It'll enable organizations to take control of their operations from where resources are located to how they are run to who can access them. So for example, by dictating where they want to run their resources in a cool or at the Edge or within their data center, you know, IT teams can take charge of their compliance obligations and simplify them by using role-based permissions stick to limit access, IT organizations can choose who can access certain functionality for configuring APEX services and thereby kind of reduce risk and simplify those security obligations. So, those are some examples of, you know, how we deliver simplicity, agility and control to our customers with APEX. >> You know, I'll give you a little aside here if I may, you know, you said the trade-offs and I've been working on this scenario of how we're going to come back from the pandemic. And you're seeing this hybrid approach where we're, organizations are having to fund their digital transformation. They're having to support a hybrid workforce and their headquarters investments, their traditional data center investments have been neglected. And the other thing is there's very clearly a skills gap, a shortage of talent. So to the extent that you have something like APEX that where I don't have to be provisioning lungs and spending all time, both waiting and provisioning and tuning, that allows me to free up talent and really deliver on some of those problematic areas that are forcing me today to do a trade-off. So I think that really resonates with me Akanksha, so. >> You're exactly right and we're what kind of refactoring applications, learning new skillset, hiring new people. If the part that resonates with you is that agility and simplicity, you know, why not have it where it makes sense in a skill set? >> So APEX is new way of thinking. I mean, certainly for Dell in terms of how you deliver for way customers consume, can you be specific on some of the offerings that we can expect from DTW this year? >> Yes, we've got a variety of announcements, let me talk about those. Let's start with the APEX console. This is a unified experience for the entire APEX journey. It provides self-service access to our catalog of APEX services. As I mentioned customers simply select the outcomes that they're looking for and it's ascribed to the technology services that best meets their needs and then we'll take it from there. From a day two operation standpoint the console will also give customers insight and oversight into other aspects of the APEX experience. For example, they can limit access to the functionality by role. They can modify, view their subscriptions and then modify it. They can engage and kind of provisioning type tasks. They can see costs transparent, review billing and payment information each month and use it for things like show back or charge back to, you know, various business units within their organization. Over time, we will also be integrating the console with common procurement and provisioning systems so that they can further streamline approval workflows as well as published API for further integration from developers at the customer site. So, Net-Net console will be the single place for us to procure, operate and monitor APEX services and we think it's going to become an important way for us to interact with our customers as well as our partners to interact with Dell Technologies going forward. >> Yes, please, no carry on, thanks. >> The next announcement is APEX data storage services. This one is a first in a series of outcome-based turnkey services in the APEX portfolio. At the end this essentially delivers storage resources at the customers at the location that they would prefer. When subscribing to this which is four parameters that the customers need to think about, what type of data services they're looking for, file block and soon it'll be object. What performance tier, the application that the customer is going to run on these resources needs, they can be in three levels, what base capacity they want where they can start at 50 terabytes and then the time length that they're looking for, the subscription length. We also announced a partnership with Equinix. So if a customer wants they can deploy these resources at Equinix's data centers all around the world and still get a unified bill from us and that's it. Once they make those four selections, they subscribe to the service, we take it from there, there's no selecting what product do you want, what configuration on that product, etc, etc. You know, we take care of all of that, include the right services and then kind of deliver it to them. So it's really an outcome-based way of procuring technology as easily as you would provision resources in a public cloud. >> Awesome, so again console, data storage, cloud services, which are key... >> Now, they check the cloud services. >> And then the partner piece with Equinix for latency and proximity, speed of light type stuff, okay, cool. >> Exactly. Cloud services very quickly are integrated solutions to help simplify that adoption and they support both cloud native as well as traditional workloads. Customers can subscribe either to a private cloud offer or a hybrid cloud offer depending on the level of control that they're looking for and the operational consistency that they need. And again, similar to storage services they pick from kind of four simple steps and we'll deliver it to them within 14 days. And then finally, we've got something called custom solutions. These are for customers who are looking for a more flexible as a service environment, they're available right now in over 30 countries, also available to our partner network. Comes in two flavors, APEX Flex On Demand, which takes anything within our broad infrastructure portfolio, servers, storage, data protection, you name it and we can turn that into a paper use environment. You can also select what services you'd like to include. So if a customer wants it managed, we can manage it for them. If they don't want to managed again, you know, include it without those services. And essentially they can configure their own as a service experience. And the data center utility takes it to the next level and offers even more customization in terms of customer elementary options, etc, etc. So that's kind of a quick summary of the announcements in the APEX portfolio. >> Okay, I think I got it. Five buckets, the console, which gives you that full life cycle, that self-service, the storage piece, the cloud services, the Equinix partnership and the partners, that's a whole nother conversation and then the custom piece if you really want to customize it for your... >> And storage services. >> All right, good, okay, you guys have been busy. So you announced project APEX last fall and so I presume you've been out talking to customers about this, prototyping it, testing it out. Maybe you could share some examples of customers who've tried it out and what the feedback has been and the use cases. >> Yeah, let me give you a couple of examples. We'll start with APEX data storage services. As I said, this one's going generally available now. At Dell we believe in drinking our own champagne. So our own IT team has been engaged in a private data of this service for the past several months and their feedback has helped shape the offer. The feedback that they've given us is that they really liked that, like simple life cycle management. You know, they tell us that it speeds up their folks to do a lot of other things. And that are kind of higher level order tasks if you will versus managing the infrastructure. They're seeing greater efficiencies in the past in performance management, they like not having to worry about building a capacity pipeline. And they like being able to kind of build on a charge back process that will allow them to build internal views based on what's being used. And so they think it's going to be a game changer for them. And, you know, that's the feedback that they and of course they've given us lots of feedback that we've also put into building the product itself, in short they really liked the flexibility of it. Let me give you a, maybe a customer example and then a partner example as well. APEX cloud services. This is one where more and more customers are realizing that for compliance, regulatory or performance reasons, maybe public cloud doesn't really work for them. And so they've been looking for ways to get that experience within their data center. APEX hybrid cloud enables this, using this as a foundation customers are quickly able to extend workloads like VDI into these different environments. A global technology consulting firm wanted to focus on their business of providing consulting service versus you know, managing our infrastructure. And so what they also really liked was the people use model and the ability to scale up without having to engage and kind of renegotiating terms. They also appreciated and like the cost transparency that we provided and their feedback to us that it was sort of unmatched with other solutions that they'd seen and they like sort of cost-containment benefits because it give them much more control over their budget. And then from a partner standpoint, APEX custom solutions as I said is available in over 30 countries today, it's available through our vast partner network. We've got a series of lucrative partner options for them. A recent win that we saw in the space was with a healthcare provider. This particular healthcare provider was constantly challenging their IT team to improve service delivery. They wanted to onboard customers faster, drive services deployment while ensuring the compliance of their healthcare data as you I'm sure know their, you know, some strict requirements in this space. With Flex On Demand they were able to dramatically cut that onboarding time from months to days, they were able to be just as agile while simplifying their compliance with industry regulations for data privacy and sovereignty. And so their feedback with that since they were able to be just as agilent just as cost effective as a cloud solution but without the concerns over data residency. So those are a few use cases and then real customer examples of customers that have tried out these services. >> Awesome, thanks for that. And the real transformation for the partners as well. I think actually if partners leaned in they can make a lot of money doing this. >> It means so much in profitability. >> Yeah, well, hey, that's what the channel cares about. I mean, it's different from the past of selling boxes, That was to do, okay, I know you got my margin there, but this I think actually huge opportunities to get deeper into the customer, add value in so many other different ways, the channel is undergoing tremendous transformation. I have to ask you, so I think the first time I saw it, so you have flexible consumption, you've had that for a number of years. I think the first time I saw it it was like late '90s or early 2000s when I saw these types of models emerge. So can you explain how APEX differs from your past as a service offerings? And I got another sort of second part of the question after that. >> Yeah, you're right. We've offered these solutions for a while and very successfully so I should add, certainly over the past year our business has seen tremendous momentum. And if you listen to our earnings you've probably heard that. What's different here is that we're caking, think of this as APEX is a two durdle of that. So we've been doing that. We're going to continue doing that, but what I talked about in APEX customer solutions is what we've been delivering for a while. And of course, we continue to improve it as we get customer feedback on it. What we're doing here on the turnkey side is that we're taking out a product based, not a service based but really an outcome based approach and what's different there and what I mean by that is we're truly looking to bypass complexity throughout the entire technology life cycle. We're truly kind of looking to figure out where can we remove a significant amount of time and effort from IT teams by delivering them an offer that's simple from the get-go. Each of these offers have been designed from the ground up to provide not just the innovative technology that our customers have known us forever, but to so with greater simplicity, to deliver greater agility while still retaining the control that we know our customers want. That is what is different. And by doing that, by making this consistently available in a very kind of simple way we believe we can scale that experience. That along with backed up with our services, our scale, our supply chain leadership that we've had for awhile built on our industry leading portfolio, the broadest in the industry then delivering that with unmatched time to value at whatever location the customer is looking for, by doing these three things we believe we're combining not just the agility that our customers want and as well as the control that they need and putting it all together in the simplest way possible and delivering it with our partners. So I think that's what's different with what we're doing now and frankly that's also our commitment going forward. So you can imagine today, I talked to you about our cloud solutions, our infrastructure solutions, but imagine going forward all of our solutions, server, storage, data protection, workload, end user devices telecom solutions, Edge Solutions, gaming devices all of them kind of delivered in this way. And you know, only the way that Dell Technologies and our partner community camp. >> When I hear you say outcome based a lot of people may say, well, what's that? I'll tell you what I think it is. The outcome I want is I want is I want my IT to be fast, I want it to be reliable, I want it to be at a fair price. I don't want to run out of storage for example and if I need more, I want it fast and I want it simple. I mean, that's the outcome that I want. Is that what you mean by outcome based? >> Absolutely, those are exactly the types of, you know, it's a combinations like you've said of business as well as technology outcomes that we're targeting. But those are exactly it availability, uptime, performance, you know, time to value. Those are exactly the types of outcomes that we're targeting with these offers and that's what our services are designed from the ground up to do. >> Okay, last question, second part of my other question is, I mean, it's essentially, you've got the cloud model. You're bringing that to on-prem, you've got other on-prem competitors, what's different with Dell from the competition? >> Yeah, so I would say from a competitive standpoint as you've said, we certainly have a series of competitors in the on-prem space, and then we've got another set of competitors in the cloud space. And what we are truly trying to do is, you know, bring the best of that experience to wherever our customers want to deploy these resources. From an on-prem standpoint I think our differentiation always has and will continue to be the breadth of our portfolio. You know, the technology that we provide and bringing this APEX experience in a very simple and consistent way across that entire breadth of products. The other differentiation that I believe we have is frankly our pricing model, right? You mentioned it a few times, I talked a little bit about it earlier as well. If I use storage as an example we are not going to have, you know, we're not going to charge you a penalty if you need to scale up and down. We understand and realize that businesses, you know, need to have that flexibility to be able to go up and down and having a simple clear consistent rate that they understand very clearly upfront, that they have visibility to that, you know, charges them in kind of a fair way is another kind of point of differentiation. So not having that kind of surge pricing, if you will. And then finally, the third differences are our services, our scale, our supply chain leadership and then just say-do ratio, right? When we say something we're going to do it and we're going to deliver it. From a cloud clearer standpoint it's really interesting. You know, I talk about this trade off that our customers often have to make. You have to give up control to get this simplicity and agility, and we're not going to make you do that, right? As an IT DN you manage, you know, you've got full control of that infrastructure while still getting the benefits of the agility and the simplicity that today you often have to go to public cloud for. Again, from a pricing standpoint, the other differentiation that we have is you're not going to be paying to access your old data. You pay a clear rate and it stays consistent, there's no egress ingress charges. There's no retraining of your sales force. There's no refactoring of the application to move it there. There's all these kind of unspoken costs that go into moving an application into public cloud that you're not going to see with us. And then finally, from a performance standpoint we do believe that the performance that we have at APEX Solution is significantly better. You know, just the fact that you've got dedicated infrastructure, like you're not running into issues with noisy neighbors, for example, as well as just the underlying quality of the technology that we deliver. I mean, the experience that we've had and not just in the space, but then delivering it to, you know, hundreds of thousands of customers and hundreds and thousands of locations there's a very good at optimizing for a few locations for hundreds of thousands of customers, but we've been for years delivering this experience, across the world, across hundreds and thousands of data centers and the expertise that our services, our supply chain, and in fact their product teams have built out I think will serve as well. >> Great, a lot of depth there Akanshka, thanks so much. And congratulations for giving birth formerly to APEX and best of luck, really appreciate you coming on theCUBE and sharing. >> Thanks Dave, thank you for having me. >> And it was really our pleasure. And thank you for watching everybody. This is theCUBE's coverage ongoing coverage of Dell Tech World 2021, we'll be right back. (upbeat music)
SUMMARY :
that the on-premises experience of talk in the industry. And because of that the need and what customer benefits that best meets the needs, you know, So to the extent that you If the part that resonates with you some of the offerings and it's ascribed to that the customers need to think about, Awesome, so again console, And then the partner piece with Equinix and the operational that self-service, the storage piece, and so I presume you've been out and the ability to scale And the real transformation I have to ask you, I talked to you about our cloud solutions, I mean, that's the outcome that I want. exactly the types of, you know, You're bringing that to on-prem, and the expertise that our to APEX and best of luck, And thank you for watching everybody.
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Bill Wavro, Dell Technologies | Dell Technologies World 2021
(upbeat music) >> Welcome back to Dell Technologies World 2021, the virtual version. My name is Dave Vellante and this is theCUBE I'm pleased to welcome Bill Wavro, the president and GM, Dell Financial Services at Dell Technologies. Bill. Great to see you. Thanks for coming on. >> Yeah, thanks Dave. It's really great to be here with you. >> So we heard in Alison Doos keynote, Dell Technologies all in on as a service APEX. She's the executive lead. So really passionate about that. Talk about DFS in that context, you've always had a way to help people shift CapEx to OPEX but what's your specific role regarding APEX? >> Yeah, well, thanks Dave. Look, we're really excited about APEX in DFS we think APEX solutions gives customers access to the broadest range of infrastructured solutions in the industry if you combine that with the Dell Technologies portfolio of ISG technology and solutions, that's a great combination for customers but you asked about DFS and in DFS we've been delivering consumption solutions for over 15 years. So taking a look at the APEX portfolio you can broadly divided into two categories, turnkey, APEX turnkey solutions, like data storage services and then APEX custom solutions like data center utility and Flex on Demand and those custom solutions are with DFS plays. And as I said we've been offering those for over 15 years. We have a lot of experience with customers, what customers are looking for? We have tens of thousands of assets out there today with hundreds of customers that are being metered on a regular basis that we're billing monthly. So we're getting a lot of feedback from customers. And I think the APEX solutions announcements that you heard here at Dell Technologies World are a further expansion of that. They're built on the backbone of what DFS has been delivering for a long time. So we've taken I think the best of those solutions and we've listened to customers, what are they looking for? What do they want? And we've got even new and improved offerings in the current announcement that we made. So, I think when you talk to customers they want a couple of things. They want simplicity. They want to be able to understand how they're going to acquire it and how those payment solutions work and they want choice. And I think the APEX solutions gives customers both of those things. And the good news is they're available on all sorts of ISD hardware be it servers storage, hyper-converged, converged infrastructures. Customers can choose what technology they're looking for and they can create their own demand environment. And the last thing I'll do is a little plug for DFS. We've been in the payment solution business for over 25 years. So we not only offer consumption solutions but we offer traditional leases and financing. And so when you add all that together and you go talk to a customer about technology and how they want to pay for it we think we've got the broadest range in the industry. And we're really proud of that. >> Okay, cool. So you have the two areas that you simplified it. That which is great. You've got that standard off the shelf and then you've got the custom solutions. The standard stuff is like console data storage and then cloud services that breaks down even further. And then the custom, I got my notes, APEX Flex on Demand and APEX data center utility, how do APEX custom solutions differ from those turnkey offerings. >> Yeah. Well, the beautiful thing about APEX is it gives customers choice. So as you mentioned, you have turnkey. So if you think data storage services that's one of our new turnkey type offerings and those turnkey offerings are outcome-based. So think about it as an outcome. What is a customer looking for? Do they want file versus block storage? What sort of capacity do they need? What performance level are they looking for? But it's thinking of those outcomes. And Dell Technology is going to take care of the rest, right? A customer can go to the APEX console and they can review those choices. They can make their selections and then they can turn it over to Dell and we'll deploy that technology, we'll manage it, we'll upgrade it and we'll service it over the life of the term. So the customer can focus on outcomes versus on acquiring and managing technology. So that's the turnkey solution and that's probably the biggest and newest part of our announcement of APEX solutions. And then we have the custom, the custom, as you mentioned data center utility Flex on-demand. That's what DFS has been delivering for many years now. And that's for our customer who wants to select the product. So think of it as a product-based solution where a customer wants to select the technology. They may want to manage it themselves. They may want to have a partner manage it. They may want to include different services. So they're able to put that together in a custom way and satisfy whatever problem they're trying to solve. So we found that many customers are going to want to select that custom solution because they're in a part of their data transformation journey where they still want to control some of that technology and others will want to go the turnkey route. So again, it kind of goes back to the customer choice in allowing them to acquire it the way that they want to acquire it. >> Okay. So like an example might be, I'm just making this up. I'm a financial institution, I'm a big VMAX customer. I got some kind of special process that I use, that I wrote that gives me competitive differentiation because I can get a millisecond faster than my competitor speed or whatever. And I want that I'm not going to take it. That's not part of your turnkey solution but that's part of my value add, I want that but I want your help in sort of customizing that and making it as a service. Is that like reasonable example? >> That's a great example. And so let me talk about that a little bit. So let me give you a couple of examples of use cases and what the products provide. So think about, let's talk about data center utility first because when you think of the data center utility think data center, right? These are the large deployments. They're big customers. They they're most likely a global customer and they want to get out of the data center business, right? They want to get out of the day-to-day management of that and be able to focus on, hey, how do we as I as a CIO deliver value to my business? I want to make a difference in that business strategy. CIO is more and more being asked to help the business and enable that business strategy. And so many of them want to get out of the data center management business and this is where a data center utility product can come in. It allows us to go in as Dell and help that customer manage that data center. So it has the most flexibility in terms of, custom building, custom reporting, very low if any minimum commitments. And one of the best features is we have a delivery manager who's assigned to every account who can help that customer procure assets, manage assets, deal with capacity management. So we really can take over the management of that data center and allow the customers IT group to focus on delivering value to the business. So we think that's a really important aspect of it. And it allows us to manage even existing assets that are sitting out at the customer as well as new purchases. And then back to the kind of example that you gave, where a customer really wants that high performance they have specific hardware in mind. They can also use a Flex On Demand type product so that the customer is able to pick the hardware whether it be servers, storage, converged infrastructure, hyper-converged and they can select the technology that they want to use. They can sign up for a very flexible period of time. So they can go from one year to five years. They may only need this hardware for a limited period of time. Maybe they're working on a project where they're going to need additional storage capacity for the next couple of years, so they can sign up for a two year contract if they want, they can sign up for the commitment level that they want to use. So, one of the great things that customers are looking for is they want that cloudlike operating model. They want to pay for that technology as they utilize it. And they don't want to be locked in to having to purchase a large amount of data if potentially they're not going to use it. So Flex On Demand gives them that flexibility. They could sign up for 50% of a storage arrays capacity and only pay for usage above and beyond that 50%. So it offers customers a lot of choice and a lot of ability to get the technology they want and be a very flexible utilization method as they go forward. >> So, I don't think a lot of people realize that you said very low or no minimum commitments. And so maybe you could explain that a little bit and who owns the asset? >> When we talk about Flex on Demand it is still owned by Dell. So Dell owns that asset and the customer can commit. And we think we have the broadest range of commitment levels in the industry. So if you think about a Flex on Demand type offering and let's say you want to purchase a storage array you can sign up for a 50% minimum commitment. So again, you've got flexibility on the term. So you can go one to five years you can sign up for 50% commitment. So you're going to get a bill for 50% of that storage usage every month but you're not going to get a bill for anything more unless you utilize it. Now, let's say one month you go to 60%, right? So you're going to pay that extra 10% only when you use it. If you go back down to 50% the following month, you don't pay. And let me point something out on this because I think this is where we differ from a lot of our competition. The rate you pay is the same. So it's the same for the minimum commitment level of 50% as it is for the incremental 10% or 20% that you use above that. Some of our competitors have surge pricing. So basically once you go above your commitment you're paying a premium. We don't do that. We've heard from customers. They don't like that. They want it simple. They want to pay one rate per gigabyte throughout the life of that contract. And so we do that. Another unique feature which we kind of just implemented recently is that the max that you can pay is 85% on that storage usage. So if you sign up for a 50% minimum commitment and let's say you use 90% of it so you've got a pretty significant increase off your minimum. We will only charge you up to 85%. And that's a new feature that we added to all our Flex on Demand products recently for future customers as well as previous customer. So you've actually gone back to all our current customers and said, this applies to you even though that wasn't part of the original offering we're going to cap you at that 85% level. And the reason we did that is because a lot of customers love, pay for things as they use them. They're a little uncomfortable on uncertainty of maybe paying too much, right? So we put this in to help protect customers that they wouldn't have to worry about paying more than they expected to. So we think that's a pretty cool feature of what we offer. >> Yeah. So to summarize the features, I got the portfolio, I got the whole portfolio I have access to, I get the flexibility that you just described in great detail and then pricing transparency or certainty. And then the other piece of that is the value the 85% cap. So that's pretty cool. >> Yeah. >> Okay. So you've been doing this for a while. You have data and experience with real customers, with different types of customs solutions. Maybe you could share some of the business impacts and benefits that customers have seen. >> Yeah. Well, let me give you example. So data center utility like we had a large multinational manufacturer who again as I mentioned earlier they wanted to get out of the data center environment. They don't want to manage that anymore. They had a complex data center. It was managed with about 50% of their own internal IT department and 50% with a third-party service provider. They had multiple hardware vendors, multiple third parties providing services. It was very very complex. So they came to Dell Technologies. We took that data center put it into a data center and utility contract. And we took over management of the data center. So it freed up that 50% of their own IT staff to work on other things. It provided value to the business. And then we were able to take that consolidate vendors make it a lot simpler and improve the efficiency of the data center. And that's an important thing. So it's not just about how you pay for it, that you pay for it in a variable manner. It's how efficient can you make that data center? And no one knows Dell Technologies assets and hardware better than us, right? So we were able to create tremendous value by utilizing those assets more efficiently. So they were getting more productivity out of the underlying IT assets. We simplified it for them. And we were able to take their team out of that day-to-day management which is what they were looking for. So there's a great example of a win-win on both sides. And what we've found with these customers is once they go to this kind of model, they stay with it. They like it. And we actually ended up expanding our relationship with these customers. So it's good for us in a lot of ways. And one of the things we didn't talk about earlier is another benefit that maybe isn't so obvious, particularly when you look at a Flex on Demand type product. So let's think about Flex on Demand. One of the things customers are struggling with is how to predict how much data storage they're going to need in the future. There's this huge data explosion going on in the world. We've talked about that many times. And CIO's often have trouble trying to predict how much capacity they're going to need in the future, right? They don't know exactly where it's going to go. And so one of the struggles that they have is when they have a need for that data it takes time to get it available. So if you think about a CIO that all of a sudden has additional capacity they need to add to their infrastructure, it could take 90 days to get that out on the floor. They've got to go through their internal requisition process. They've got to select a vendor, they've got to acquire the hardware to get it all set up. This all takes time. 90 days later is too late. One of the things that Flex on Demand offers is that you're able to get that capacity on the floor and at the push of the button you can have it up and running. So you're not paying for it until you use it but once you do need it you can have it available really quickly. And that's one of the benefits that maybe people don't expect when they use this Flex on Demand product but provides tremendous value for customers. So we've seen that kind of time and time again with Flex on Demand we had a large pharmaceutical customer who went to one of these, had a mandate that they wanted to go to a cloud operating model for all their IT purchases. So they wanted to free up cash flow that was kind of a directive from the top, free up cashflow, let's get out of the CapEx business and Flex on Demand was a perfect answer to that because it freed up the cashflow. They paid for the technology over time and they were able to have this capacity available whenever they needed it. So we've seen that as a tremendous benefit of the custom Flex on Demand model. >> I've done a lot of TCO studies Bill and I'll tell you that the upfront planning, the capacity planning, the asset management, the procurement, these are a big chunk of the labor cost associated with total costs. Okay. So we've got the turnkey with the three components. We've got the custom with the two components. There was a fifth bucket in my notes here which is the partners in the channel. And I'm really interested in how the channel is transforming, no longer can you just be a box seller in the channel. Those days are gone. Made a lot of money doing that, good deal. But, now you got to add value. The cloud has really changed everything there. And of course it's all about the margin and profitability. So talk about the channel. You've always had relationships and how APEX fits with channel partners. >> Yeah, well look Dave, we've had great experience working with our partners. I mean, partners are hearing the same thing from customers that were here, they want a cloud-based type operating model. They want to pay for their technology as they use it. So partners are looking to provide the same value to customers. And we found that working with partners expands our reach tremendously and they have a lot of expertise. So the APEX custom solutions are designed to work with partners. Partners can either sell those for themselves so they can sort of resell our solution to them or they can just refer the business to us. And they're going to get a 20% uplift on the committed contract value for those contracts. So this is really financially attractive to our channel partners. And it allows us to work with those partners to get to more customers, right? And as I mentioned earlier these custom solutions can include services from the partners so we can provide the hardware piece to them. They can add on their services on top of that and they can be the primary relationship with a customer or again they can refer it over to us. So we found that to be a really good value proposition for partners. And we think they're pretty happy about it. I mean, we have an example, RelateCare as a company that supports healthcare organizations around the world. So helping with patient communication appointment scheduling tele-health which is a really big area right now as you know with the pandemic still going across the world this is an area for medics growth. So RelateCare was working with one of our partners, Arc Fire and they needed more flexibility in the data center. And so these APEX Flex on Demand was a perfect solution for that. It allowed them to deliver a secure flexible data center and work with their partner to really improve the service level that was occurring in that relationship. And if you think about it, one of the things we didn't mention is particularly for a lot of healthcare companies and companies and customers who have a high sensitivity around data security and where that data resides. One of the advantages of on-prem solutions like APEX Flex on Demand or data center utility is know where your data is. The public cloud can move the data around often without you knowing about it. And so that security of that assurance that you know exactly where your data is, is really important to a lot of our customers. So its kind of another feature that has been official for customers. And again, we're seeing partners adopt this more and more. And I think over time that is going to continue to grow. >> Yeah. So 20 points on the uplift plus additional services that I can bring in because they have a tighter relationship, in this model, right? The renewal starts when you sign the contract. So it's a much, much deeper relationship. Can the partners, can they white label the service? Is it co-branded? Is it all Dell branded? >> Yeah. Well, they have the choice. I mean, the partner can financially take on the billing and relationship primarily if that's what they would like to do. And again, so that's one of the offerings or they can refer it to us. Many partners they don't have the back end or the infrastructure to do all that billing and collecting themselves. So they prefer just to refer it to us. Another part is at large they do have those capabilities and they want to take on the primary relationships. So we can work with them both ways and we have worked with them both ways. >> Nice. We're out of time, Bill, but give us the bottom line. You've touched on some of this but why APEX over the competition? >> Yeah. Well, look, I think it goes back. The first thing is Dell Technologies, right? Dell Technologies has the broadest selection of products and services means. So you combine that with APEX solutions you've got a win-win, it's unbeatable in my opinion. We also I think have the best range of flexibility in those payments solutions. So you can go from a minimum commitment of 40% all the way up to 85%, you can go one to five years, no surcharges, right? The rate is the rate. The rate goes from the minimum all the way to the maximum. We have the storage cap that I talked about, HCI cap at 85%. So you're going to be capped. So you don't have unexpected costs that you didn't forecast and you can flex up and down, right? So you flex up, you could flex down, some of our competition once flex up you can't flex back down. And that's a real negative in my opinion. And we've got 15 years of experience of doing this. So that's really important. We work with a lot of customers. We've learned a lot during those journeys and we think we're the best equipped to provide you with consumption solutions and as a service solutions that really work with customers. >> Financial flexibility, asset management, the really key part of IT that we don't spend enough time talking about. Bill, thanks so much for coming on theCUBE and sharing your insights. >> Thanks, Dave. Really glad to be here. Thank you. >> All right. And thank you for watching everybody. This is Dave Vellante for theCUBE's continuous coverage of Dell Tech World 2021 the virtual edition. We'll be right back right after this short break. (upbeat music)
SUMMARY :
the virtual version. It's really great to be here with you. So we heard in Alison Doos keynote, So taking a look at the APEX portfolio You've got that standard off the shelf So that's the turnkey And I want that I'm not going to take it. So it has the most And so maybe you could explain is that the max that you can pay is 85% that is the value the 85% cap. of the business impacts And so one of the struggles that they have So talk about the channel. So the APEX custom solutions Can the partners, So they prefer just to refer it to us. but give us the bottom line. all the way up to 85%, you the really key part of IT Really glad to be here. And thank you for watching everybody.
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Round table discussion
>>Thank you for joining us for accelerate next event. I hope you're enjoying it so far. I know you've heard about the industry challenges the I. T. Trends HP strategy from leaders in the industry and so today what we wanna do is focus on going deep on workload solutions. So in the most important workload solutions, the ones we always get asked about and so today we want to share with you some best practices, some examples of how we've helped other customers and how we can help you. All right with that. I'd like to start our panel now and introduce chris idler, who's the vice president and general manager of the element. Chris has extensive solution expertise, he's led HP solution engineering programs in the past. Welcome chris and Mark Nickerson, who is the Director of product management and his team is responsible for solution offerings, making sure we have the right solutions for our customers. Welcome guys, thanks for joining me. >>Thanks for having us christa. >>Yeah, so I'd like to start off with one of the big ones, the ones that we get asked about all the time, what we've been all been experienced in the last year, remote work, remote education and all the challenges that go along with that. So let's talk a little bit about the challenges that customers have had in transitioning to this remote work and remote education environments. >>Uh So I I really think that there's a couple of things that have stood out for me when we're talking with customers about V. D. I. Um first obviously there was a an unexpected and unprecedented level of interest in that area about a year ago and we all know the reasons why, but what it really uncovered was how little planning had gone into this space around a couple of key dynamics. One is scale. Um it's one thing to say, I'm going to enable V. D. I. For a part of my work force in a pre pandemic environment where the office was still the central hub of activity for work. It's a completely different scale. When you think about okay I'm going to have 50, 60, 80, maybe 100 of my workforce now distributed around the globe. Um Whether that's in an educational environment where now you're trying to accommodate staff and students in virtual learning, Whether that's in the area of things like Formula one racing, where we had the desire to still have events going on. But the need for a lot more social distancing. Not as many people able to be trackside but still needing to have that real time experience. This really manifested in a lot of ways and scale was something that I think a lot of customers hadn't put as much thought into. Initially the other area is around planning for experience a lot of times the V. D. I. Experience was planned out with very specific workloads are very specific applications in mind. And when you take it to a more broad based environment, if we're going to support multiple functions, multiple lines of business, there hasn't been as much planning or investigation that's gone into the application side. And so thinking about how graphically intense some applications are. Uh one customer that comes to mind would be Tyler I. S. D. Who did a fairly large rollout pre pandemic and as part of their big modernization effort, what they uncovered was even just changes in standard Windows applications Had become so much more graphically intense with Windows 10 with the latest updates with programs like Adobe that they were really needing to have an accelerated experience for a much larger percentage of their install base than they had counted on. So, um, in addition to planning for scale, you also need to have that visibility into what are the actual applications that are going to be used by these remote users? How graphically intense those might be. What's the logging experience going to be as well as the operating experience. And so really planning through that experience side as well as the scale and the number of users is kind of really two of the biggest, most important things that I've seen. >>You know, Mark, I'll just jump in real quick. I think you covered that pretty comprehensively there and it was well done. The a couple of observations I've made, one is just that um, V. D. I suddenly become like mission critical for sales. It's the front line, you know, for schools, it's the classroom, you know, that this isn't Uh cost cutting measure or uh optimization in IT. measure anymore. This is about running the business in a way it's a digital transformation. One aspect of about 1000 aspects of what does it mean to completely change how your business does. And I think what that translates to is that there's no margin for error, right? You know, you really need to to deploy this in a way that that performs, that understands what you're trying to use it for. That gives that end user the experience that they expect on their screen or on their handheld device or wherever they might be, whether it's a racetrack classroom or on the other end of a conference call or a boardroom. Right? So what we do in the engineering side of things when it comes to V. D. I. R. Really understand what's a tech worker, What's a knowledge worker? What's the power worker? What's a gP really going to look like? What time of day look like, You know, who's using it in the morning, Who is using it in the evening? When do you power up? When do you power down? Does the system behave? Does it just have the, it works function and what our clients can can get from H. P. E. Is um you know, a worldwide set of experiences that we can apply to, making sure that the solution delivers on its promises. So we're seeing the same thing you are christa, We see it all the time on beady eye and on the way businesses are changing the way they do business. >>Yeah. It's funny because when I talked to customers, you know, one of the things I heard that was a good tip is to roll it out to small groups first so you can really get a good sense of what the experiences before you roll it out to a lot of other people and then the expertise. Um It's not like every other workload that people have done before. So if you're new at it make sure you're getting the right advice expertise so that you're doing it the right way. Okay. One of the other things we've been talking a lot about today is digital transformation and moving to the edge. So now I'd like to shift gears and talk a little bit about how we've helped customers make that shift and this time I'll start with chris. >>All right Hey thanks. Okay so you know it's funny when it comes to edge because um the edge is different for every customer and every client and every single client that I've ever spoken to of. H. P. S. Has an edge somewhere. You know whether just like we were talking about the classroom might be the edge. But I think the industry when we're talking about edges talking about you know the internet of things if you remember that term from not too not too long ago you know and and the fact that everything is getting connected and how do we turn that into um into telemetry? And I think Mark is going to be able to talk through a a couple of examples of clients that we have in things like racing and automotive. But what we're learning about Edge is it's not just how do you make the Edge work? It's how do you integrate the edge into what you're already doing? And nobody's just the edge. Right. And so if it's if it's um ai ml dl there that's one way you want to use the edge. If it's a customer experience point of service, it's another, you know, there's yet another way to use the edge. So, it turns out that having a broad set of expertise like HP does, um, to be able to understand the different workloads that you're trying to tie together, including the ones that are running at the, at the edge. Often it involves really making sure you understand the data pipeline. What information is at the edge? How does it flow to the data center? How does it flow? And then which data center, which private cloud? Which public cloud are you using? Um, I think those are the areas where we, we really sort of shine is that we we understand the interconnectedness of these things. And so, for example, Red Bull, and I know you're going to talk about that in a minute mark, um the racing company, you know, for them the edges, the racetrack and, and you know, milliseconds or partial seconds winning and losing races, but then there's also an edge of um workers that are doing the design for the cars and how do they get quick access? So, um, we have a broad variety of infrastructure form factors and compute form factors to help with the edge. And this is another real advantage we have is that we we know how to put the right piece of equipment with the right software. And we also have great containerized software with our admiral container platform. So we're really becoming um, a perfect platform for hosting edge centric workloads and applications and data processing. Uh, it's uh um all the way down to things like a Superdome flex in the background. If you have some really, really, really big data that needs to be processed and of course our workhorse reliance that can be configured to support almost every combination of workload you have. So I know you started with edge christa but and and we're and we nail the edge with those different form factors, but let's make sure, you know, if you're listening to this, this show right now, um make sure you you don't isolate the edge and make sure they integrated with um with the rest of your operation, Mark, you know, what did I miss? >>Yeah, to that point chris I mean and this kind of actually ties the two things together that we've been talking about here at the Edge has become more critical as we have seen more work moving to the edge as where we do work, changes and evolves. And the edge has also become that much more closer because it has to be that much more connected. Um, to your point talking about where that edge exists, that edge can be a lot of different places. Um, but the one commonality really is that the edge is an area where work still needs to get accomplished. It can't just be a collection point and then everything gets shipped back to a data center back to some other area for the work. It's where the work actually needs to get done. Whether that's edge work in a used case like V. D. I. Or whether that's edge work. In the case of doing real time analytics, you mentioned red bull racing, I'll bring that up. I mean, you talk about uh, an area where time is of the essence, everything about that sport comes down to time. You're talking about wins and losses that are measured as you said in milliseconds. And that applies not just to how performance is happening on the track, but how you're able to adapt and modify the needs of the car, adapt to the evolving conditions on the track itself. And so when you talk about putting together a solution for an edge like that, you're right. It can't just be, here's a product that's going to allow us to collect data, ship it back someplace else and and wait for it to be processed in a couple of days, you have to have the ability to analyze that in real time. When we pull together a solution involving our compute products are storage products or networking products. When we're able to deliver that full package solution at the edge, what you see results like a 50 decrease in processing time to make real time analytic decisions about configurations for the car and adapting to real time test and track conditions. >>Yeah, really great point there. Um, and I really love the example of edge and racing because I mean that is where it all every millisecond counts. Um, and so important to process that at the edge. Now, switching gears just a little bit. Let's talk a little bit about um some examples of how we've helped customers when it comes to business agility and optimizing the workload for maximum outcome for business agility. Let's talk about some things that we've done to help customers with that >>mark, give it a >>shot. >>Uh, So when we, when we think about business agility, what you're really talking about is the ability to implement on the fly to be able to scale up and scale down the ability to adapt to real time changing situations. And I think the last year has been, has been an excellent example of exactly how so many businesses have been forced to do that. Um I think one of the areas that I think we've probably seen the most ability to help with customers in that agility area is around the space of private and hybrid clouds. Um if you take a look at the need that customers have to be able to migrate workloads and migrate data between public cloud environments, app development environments that may be hosted on site or maybe in the cloud, the ability to move out of development and into production and having the agility to then scale those application rollouts up, having the ability to have some of that. Um some of that private cloud flexibility in addition to a public cloud environment is something that is becoming increasingly crucial for a lot of our customers. >>All right, well, we could keep going on and on, but I'll stop it there. Uh, thank you so much Chris and Mark. This has been a great discussion. Thanks for sharing how we help other customers and some tips and advice for approaching these workloads. I thank you all for joining us and remind you to look at the on demand sessions. If you want to double click a little bit more into what we've been covering all day today, you can learn a lot more in those sessions. And I thank you for your time. Thanks for tuning in today.
SUMMARY :
so today we want to share with you some best practices, some examples of how we've helped Yeah, so I'd like to start off with one of the big ones, the ones that we get asked about in addition to planning for scale, you also need to have that visibility into what are It's the front line, you know, for schools, it's the classroom, one of the things I heard that was a good tip is to roll it out to small groups first so you can really the edge with those different form factors, but let's make sure, you know, if you're listening to this, is of the essence, everything about that sport comes down to time. Um, and so important to process that at the edge. at the need that customers have to be able to migrate And I thank you for your time.
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HPE Spotlight Segment v2
>>from around the globe. It's the Cube with digital coverage of HP Green Lake day made possible by Hewlett Packard Enterprise. Okay, we're not gonna dive right into some of the news and get into the Green Lake Announcement details. And with me to do that is Keith White is the senior vice president and general manager for Green Lake Cloud Services and Hewlett Packard Enterprise. Keith, thanks for your time. Great to see you. >>Hey, thanks so much for having me. I'm really excited to be here. >>You're welcome. And so listen, before we get into the hard news, can you give us an update on just Green Lake and the business? How's it going? >>You bet. No, it's fantastic. And thanks, you know, for the opportunity again. And hey, I hope everyone's at home staying safe and healthy. It's been a great year for HP Green Lake. There's a ton of momentum that we're seeing in the market place. Uh, we've booked over $4 billion of total contract value to date, and that's over 1000 customers worldwide, and frankly, it's worldwide. It's in 50 50 different countries, and this is a variety of solutions. Variety of workloads. So really just tons of momentum. But it's not just about accelerating the current momentum. It's really about listening to our customers, staying ahead of their demands, delivering more value to them and really executing on the HB Green Lake. Promise. >>Great. Thanks for that and really great detail. Congratulations on the progress, but I know you're not done. So let's let's get to the news. What do people need to know? >>Awesome. Yeah, you know, there's three things that we want to share with you today. So first is all about it's computing. So I could go into some details on that were actually delivering new industry work clothes, which I think will be exciting for a lot of the major industries that are out there. And then we're expanding RHP capabilities just to make things easier and more effective. So first off, you know, we're excited to announce today, um, acceleration of mainstream as adoption for high performance computing through HP Green Lake. And you know, in essence, what we're really excited about is this whole idea of it's a. It's a unique opportunity to write customers with the power of an agile, elastic paper use cloud experience with H. P s market. See systems. So pretty soon any enterprise will be able to tackle their most demanding compute and did intensive workloads, power, artificial intelligence and machine learning initiatives toe provide better business insights and outcomes and again providing things like faster time to incite and accelerated innovation. So today's news is really, really gonna help speed up deployment of HPC projects by 75% and reduced TCO by upto 40% for customers. >>That's awesome. Excited to learn more about the HPC piece, especially. So tell us what's really different about the news today From your perspective. >>No, that's that's a great thing. And the idea is to really help customers with their business outcomes, from building safer cars to improving their manufacturing lines with sustainable materials. Advancing discovery for drug treatment, especially in this time of co vid or making critical millisecond decisions for those finance markets. So you'll see a lot of benefits and a lot of differentiation for customers in a variety of different scenarios and industries. >>Yeah, so I wonder if you could talk a little bit mawr about specifically, you know exactly what's new. Can you unpack some of that for us? >>You bet. Well, what's key is that any enterprise will be able to run their modeling and simulation work clothes in a fully managed because we manage everything for them pre bundled. So we'll give folks this idea of small, medium and large H p e c h piece services to operate in any data center or in a cold a location. These were close air, almost impossible to move to the public cloud because the data so large or it needs to be close by for Leighton see issues. Oftentimes, people have concerns about I p protection or applications and how they run within that that local environment. So if customers are betting their business on this insight and analytics, which many of them are, they need business, critical performance and experts to help them with implementation and migration as well as they want to see resiliency. >>So is this a do it yourself model? In other words, you know the customers have toe manage it on their own. Or how are you helping there? >>No, it's a great question. So the fantastic thing about HP Green Lake is that we manage it all for the customer. And so, in essence, they don't have to worry about anything on the back end, we can flow that we manage capacity. We manage performance, we manage updates and all of those types of things. So we really make it. Make it super simple. And, you know, we're offering these bundled solutions featuring RHP Apollo systems that are purpose built for running things like modeling and simulation workloads. Um, and again, because it's it's Green Lake. And because it's cloud services, this provides itself. Service provides automation. And, you know, customers can actually, um, manage however they want to. We can do it all for them. They could do some on their own. It's really super easy, and it's really up to them on how they want to manage that system. >>What about analytics? You know, you had a lot of people want to dig deeper into the data. How are you supporting that? >>Yeah, Analytics is key. And so one of the best things about this HPC implementation is that we provide unopened platform so customers have the ability to leverage whatever tools they want to do for analytics. They can manage whatever systems they want. Want to pull data from so they really have a ton of flexibility. But the key is because it's HP Green Lake, and because it's HP es market leading HPC systems, they get the fastest they get the it all managed for them. They only pay for what they use, so they don't need to write a huge check for a large up front. And frankly, they get the best of all those worlds together in order to come up with things that matter to them, which is that true business outcome, True Analytics s so that they could make the decisions they need to run their business. >>Yeah, that's awesome. You guys clearly making some good progress here? Actually, I see it really is a game changer for the types of customers that you described. I mean, particularly those folks that you like. You said You think they can't move stuff into the cloud. They've got to stay on Prem. But they want that cloud experience. I mean, that's that's really exciting. We're gonna have you back in a few minutes to talk about the Green Lake Cloud services and in some of the new industry platforms that you see evolving >>awesome. Thanks so much. I look forward to it. >>Yeah, us too. So Okay, right now we're gonna check out the conversation that I had earlier with Pete Ungaro and Addison Snell on HPC. Let's watch welcome everybody to the spotlight session here green. Late day, We're gonna dig into high performance computing. Let me first bring in Pete Ungaro, Who's the GM for HPC and Mission Critical solutions, that Hewlett Packard Enterprise. And then we're gonna pivot Addison Snell, who is the CEO of research firm Intersect 3. 60. So, Pete, starting with you Welcome. And really a pleasure to have you here. I want to first start off by asking you what is the key trends that you see in the HPC and supercomputing space? And I really appreciate if you could talk about how customer consumption patterns are changing. >>Yeah, I appreciate that, David, and thanks for having me. You know, I think the biggest thing that we're seeing is just the massive growth of data. And as we get larger and larger data sets larger and larger models happen, and we're having more and more new ways to compute on that data. So new algorithms like A. I would be a great example of that. And as people are starting to see this, especially they're going through a digital transformations. You know, more and more people I believe can take advantage of HPC but maybe don't know how and don't know how to get started on DSO. They're looking for how to get going into this environment and many customers that are longtime HBC customers, you know, just consume it on their own data centers. They have that capability, but many don't and so they're looking at. How can I do this? Do I need to build up that capability myself? Do I go to the cloud? What about my data and where that resides. So there's a lot of things that are going into thinking through How do I start to take advantage of this new infrastructure? >>Excellent. I mean, we all know HPC workloads. You're talking about supporting research and discovery for some of the toughest and most complex problems, particularly those that affecting society. So I'm interested in your thoughts on how you see Green Lake helping in these endeavors specifically, >>Yeah, One of the most exciting things about HPC is just the impact that it has, you know, everywhere from, you know, building safer cars and airplanes. Thio looking at climate change, uh, to, you know, finding new vaccines for things like Covic that we're all dealing with right now. So one of the biggest things is how do we take advantage event and use that to, you know, benefit society overall. And as we think about implementing HPC, you know, how do we get started? And then how do we grow and scale as we get more and more capability? So that's the biggest things that we're seeing on that front. >>Yes. Okay, So just about a year ago, you guys launched the Green Lake Initiative and the whole, you know, complete focus on as a service. So I'm curious as to how the new Green Lake services the HPC services specifically as it relates to Greenlee. How do they fit in the H. P s overall high performance computing portfolio and the strategy? >>Yeah, great question. You know, Green Lake is a new consumption model for eso. It's a very exciting We keep our entire HPC portfolio that we have today, but extend it with Green Lake and offer customers you know, expanded consumption choices. So, you know, customers that potentially are dealing with the growth of their data or they're moving toe digital transformation applications they can use green light just easily scale up from workstations toe, you know, manage their system costs or operational costs, or or if they don't have staff to expand their environment. Green Light provides all of that in a manage infrastructure for them. So if they're going from like a pilot environment up into a production environment over time, Green Lake enables them to do that very simply and easily without having toe have all that internal infrastructure people, computer data centers, etcetera. Green Lake provides all that for them so they can have a turnkey solution for HBC. >>So a lot easier entry strategies. A key key word that you use. There was choice, though. So basically you're providing optionality. You're not necessarily forcing them into a particular model. Is that correct? >>Yeah, 100%. Dave. What we want to do is just expand the choices so customers can buy a new choir and use that technology to their advantage is whether they're large or small. Whether they're you know, a startup or Fortune 500 company, whether they have their own data centers or they wanna, you know, use a Coehlo facility whether they have their own staff or not, we want to just provide them the opportunity to take advantage of this leading edge resource. >>Very interesting, Pete. It really appreciate the perspective that you guys have bring into the market. I mean, it seems to me it's gonna really accelerate broader adoption of high performance computing, toe the masses, really giving them an easier entry point I want to bring in now. Addison Snell to the discussion. Addison. He's the CEO is, I said of Intersect 3 60 which, in my view, is the world's leading market research company focused on HPC. Addison, you've been following the space for a while. You're an expert. You've seen a lot of changes over the years. What do you see is the critical aspect in the market, specifically as it relates toward this as a service delivery that we were just discussing with Pete and I wonder if you could sort of work in their the benefits in terms of, in your view, how it's gonna affect HPC usage broadly. Yeah, Good morning, David. Thanks very much for having me, Pete. It's great to see you again. So we've been tracking ah lot of these utility computing models in high performance computing for years, particularly as most of the usage by revenue is actually by commercial endeavors. Using high performance computing for their R and D and engineering projects and the like. And cloud computing has been a major portion of that and has the highest growth rate in the market right now, where we're seeing this double digit growth that accounted for about $1.4 billion of the high performance computing industry last year. But the bigger trend on which makes Green like really interesting is that we saw an additional about a billion dollars worth of spending outside what was directly measured in the cloud portion of the market in in areas that we deemed to be cloud like, which were as a service types of contracts that were still utility computing. But they might be under a software as a service portion of the budget under software or some other managed services type of contract that the user wasn't reported directly is cloud, but it was certainly influenced by utility computing, and I think that's gonna be a really dominant portion of the market going forward. And when we look at growth rate and where the market's been evolving, so that's interesting. I mean, basically, you're saying this, you know, the utility model is not brand new. We've seen that for years. Cloud was obviously a catalyst that gave that a boost. What is new, you're saying is and I'll say it this way. I'd love to get your independent perspective on this is so The definition of cloud is expanding where it's you know, people always say it's not a place, it's an experience and I couldn't agree more. But I wonder if you could give us your independent perspective on that, both on the thoughts of what I just said. But also, how would you rate H. P. E s position in this market? Well, you're right, absolutely, that the definition of cloud is expanding, and that's a challenge when we run our surveys that we try to be pedantic in a sense and define exactly what we're talking about. And that's how we're able to measure both the direct usage of ah, typical public cloud, but also ah more flexible notion off as a service. Now you asked about H P E. In particular, And that's extremely relevant not only with Green Lake but with their broader presence in high performance computing. H P E is the number one provider of systems for high performance computing worldwide, and that's largely based on the breath of H. P s offerings, in addition to their performance in various segments. So picking up a lot of the commercial market with their HP apology and 10 plus, they hit a lot of big memory configurations with Superdome flex and scale up to some of the most powerful supercomputers in the world with the HP Cray X platforms that go into some of the leading national labs. Now, Green Light gives them an opportunity to offer this kind of flexibility to customers rather than committing all it wants to a particular purchase price. But if you want to do position those on a utility computing basis pay for them as a service without committing to ah, particular public cloud. I think that's an interesting role for Green Lake to play in the market. Yeah, it's interesting. I mean earlier this year, we celebrated Exa scale Day with support from HP, and it really is all about a community and an ecosystem is a lot of camaraderie going on in the space that you guys are deep into, Addison says. We could wrap. What should observers expect in this HPC market in this space over the next a few years? Yeah, that's a great question. What to expect because of 2020 has taught us anything. It's the hazards of forecasting where we think the market is going. When we put out a market forecast, we tend not to look at huge things like unexpected pandemics or wars. But it's relevant to the topic here because, as I said, we were already forecasting Cloud and as a service, models growing. Any time you get into uncertainty, where it becomes less easy to plan for where you want to be in two years, three years, five years, that model speaks well to things that are cloud or as a service to do very well, flexibly, and therefore, when we look at the market and plan out where we think it is in 2020 2021 anything that accelerates uncertainty actually is going. Thio increase the need for something like Green Lake or and as a service or cloud type of environment. So we're expecting those sorts of deployments to come in over and above where we were already previously expected them in 2020 2021. Because as a service deals well with uncertainty. And that's just the world we've been in recently. I think there's a great comments and in a really good framework. And we've seen this with the pandemic, the pace at which the technology industry in particular, of course, HP specifically have responded to support that your point about agility and flexibility being crucial. And I'll go back toe something earlier that Pete said around the data, the sooner we can get to the data to analyze things, whether it's compressing the time to a vaccine or pivoting our business is the better off we are. So I wanna thank Pete and Addison for your perspectives today. Really great stuff, guys. Thank you. >>Yeah, Thank you. >>Alright, keep it right there from, or great insights and content you're watching green leg day. Alright, Great discussion on HPC. Now we're gonna get into some of the new industry examples and some of the case studies and new platforms. Keith HP, Green Lake It's moving forward. That's clear. You're picking up momentum with customers, but can you give us some examples of platforms for industry use cases and some specifics around that? >>You know, you bet, and actually you'll hear more details from Arwa Qadoura she leads are green like the market efforts in just a little bit. But specifically, I want to highlight some examples where we provide cloud services to help solve some of the most demanding workloads on the planet. So, first off in financial services, for example, traditional banks are facing increased competition and evolving customer expectations they need to transform so that they can reduce risk, manage cop and provided differentiated customer experience. We'll talk about a platform for Splunk that does just that. Second, in health care institutions, they face the growing list of challenges, some due to the cove in 19 Pandemic and others. Years in the making, like our aging population and rise in chronic disease, is really driving up demands, and it's straining capital budgets. These global trance create a critical need for transformation. Thio improve that patient experience and their business outcomes. Another example is in manufacturing. They're facing many challenges in order to remain competitive, right, they need to be able to identify new revenue streams run more efficiently from an operation standpoint and scale. Their resource is so you'll hear more about how we're optimizing and delivery for manufacturing with S. A P Hana and always gonna highlight a little more detail on today's news how we're delivering supercomputing through HP Green Lake It's scale and finally, how we have a robust ecosystem of partners to help enterprises easily deploy these solutions. For example, I think today you're gonna be talking to Skip Bacon from Splunk. >>Yeah, absolutely. We sure are. And some really great examples there, especially a couple industries that that stood out. I mean, financial services and health care. They're ripe for transformation and maybe disruption if if they don't move fast enough. So Keith will be coming back to you a little later today to wrap things up. So So thank you. Now, now we're gonna take a look at how HP is partnering with Splunk and how Green Lake compliments, data rich workloads. Let's watch. We're not going to dig deeper into a data oriented workload. How HP Green Lake fits into this use case and with me, a Skip Bacon vice president, product management at Splunk Skip. Good to see >>you. Good to see you as well there. >>So let's talk a little bit about Splunk. I mean, you guys are a dominant player and security and analytics and you know, it's funny, Skip, I used to comment that during the big data, the rise of big data Splunk really never positioned themselves is this big data player, and you know all that hype. But But you became kind of the leader in big data without really, even, you know, promoting it. It just happened overnight, and you're really now rapidly moving toward a subscription model. You're making some strategic moves in the M and a front. Give us your perspective on what's happening at the company and why customers are so passionate about your software. >>Sure, a great, great set up, Dave. Thanks. So, yeah, let's start with the data that's underneath big data, right? I think I think it is usual. The industry sort of seasons on a term and never stops toe. Think about what it really means. Sure, one big part of big data is your transaction and stuff, right? The things that catch generated by all of your Oracle's USC Cheops that reflect how the business actually occurred. But a much bigger part is all of your digital artifacts, all of the machine generated data that tells you the whole story about what led up to the things that actually happened right within the systems within the interactions within those systems. That's where Splunk is focused. And I think what the market is the whole is really validating is that that machine generated data those digital artifacts are a tely least is important, if not more so, than the transactional artifacts to this whole digital transformation problem right there. Critical to showing I t. How to get better developing and deploying and operating software, how to get better securing these systems, and then how to take this real time view of what the business looks like as it's executing in the software right now. And hold that up to and inform the business and close that feedback loop, right? So what is it we want to do differently digitally in order to do different better on the transformation side of the house. So I think a lot of splints. General growth is proof of the value crop and the need here for sure, as we're seeing play out specifically in the domains of ICTs he operations Dev, ops, Cyber Security, right? As well as more broadly in that in that cloak closing the business loop Splunk spin on its hair and growing our footprint overall with our customers and across many new customers, we've been on its hair with moving parts of that footprints who and as a service offering and spawn cloud. But a lot of that overall growth is really fueled by just making it simpler. Quicker, faster, cheaper, easier toe operates Plunkett scale because the data is certainly not slowing down right. There's more and more and more of it every day, more late, their potential value locked up in it. So anything that we can do and that our partners conducive to improve the cost economics to prove the agility to improve the responsiveness of these systems is huge. That that customer value crop and that's where we get so excited about what's going on with green life >>Yeah, so that makes sense. I mean, the digital businesses, a data business. And that means putting data at the core. And Splunk is obviously you keep part of that. So, as I said earlier, spunk your leader in this space, what's the deal with your HP relationship? You touched on that? What should we know about your your partnership? And what's that solution with H h p E? What's that customer Sweet spot. >>Yep. Good. All good questions. So we've been working with HP for quite a while on on a number of different fronts. This Green lake peace is the most interesting and sort of the intersection of, you know, purist intersection of both of these threads of these factories, if you will. So we've been working to take our core data platform deployed on an enterprise operator for kubernetes. Stick that a top H P s green like which is really kubernetes is a service platform and go prove performance, scalability, agility, flexibility, cost economics, starting with some of slugs, biggest customers. And we've proven, you know, alot of those things In great measure, I think the opportunity you know, the ability to vertically scale Splunk in containers that taught beefy boxes and really streamline the automation, the orchestration, the operations, all of that yields what, in the words of one of our mutual customers, literally put it as This is a transformational platform for deploying and operating spot for us so hard at work on the engineering side, hard at work on the architectural referencing, sizing, you know, capacity planning sides, and then increasing really rolling up our sleeves and taking the stuff the market together. >>Yeah, I mean, we're seeing the just the idea of cloud. The definition of cloud expanding hybrid brings in on Prem. We talked about the edge and and I really We've seen Splunk rapidly transitioning its pricing model to a subscription, you know, platform, if you will. And of course, that's what Green Lakes all about. What makes Splunk a good fit for Green Lake and vice versa? What does it mean for customers? >>Sure, So a couple different parts, I think, make make this a perfect marriage. Splunk at its core, if you're using it well, you're using it in a very iterative discovery driven kind of follow you the path to value basis that makes it a little hard to plan the infrastructure and decides these things right. We really want customers to be focused on how to get more data in how to get more value out. And if you're doing it well, those things, they're going to go up and up and up over time. You don't wanna be constrained by size and capacity planning, procurement cycles for infrastructure. So the Green Lake model, you know, customers got already deployed systems already deployed, capacity available in and as the service basis, very fast, very agile. If they need a next traunch of capacity to bring in that next data set or run, that next set of analytics right it's available immediately is a service, not hey, we've got to kick off the procurement cycle for a whole bunch more hardware boxes. So that flexibility, that agility or key to the general pattern for using Splunk and again that ability to vertically scale stick multiple Splunk instances into containers and load more and more those up on these physical boxes right gives you great cost economics. You know, Splunk has a voracious appetite for data for doing analytics against that data less expensive, we can make that processing the better and the ability to really fully sweat, you know, sweat the assets fully utilize those assets. That kind of vertical scale is the other great element of the Green Lake solution. >>Yes. I mean, when you think about the value prop for for customers with Splunk and HP green, that gets a lot of what you would expect from what we used to talk about with the early days of cloud. Uh, that that flexibility, uh, it takes it away. A lot of the sort of mundane capacity planning you can shift. Resource is you talked about, you know, scale in a in a number of of use cases. So that's sort of another interesting angle, isn't it? >>Yeah. Faster. It's the classic text story. Faster, quicker, cheaper, easier, right? Just take in the whole whole new holy levels and hold the extremes with these technologies. >>What do you see? Is the differentiators with Splunk in HP, Maybe what's different from sort of the way we used to do things, but also sort of, you know, modern day competition. >>Yeah. Good. All good. All good questions. So I think the general attributes of splinter differentiated green Laker differentiated. I think when you put them together, you get this classic one plus one equals three story. So what? I hear from a lot of our target customers, big enterprises, big public sector customers. They can see the path to these benefits. They understand in theory how these different technologies would work together. But they're concerned about their own skills and abilities to go building. Run those and the rial beauty of Green Lake and Splunk is this. All comes sort of pre design, pre integrated right pre built HP is then they're providing these running containers as a service. So it's taking a lot of the skills and the concerns off the customers plate right, allowing them to fast board to, you know, cutting edge technology without any of the wrist. And then, most importantly, allowing customers to focus their very finite resource is their peoples their time, their money, their cycles on the things that are going to drive differentiated value back to the business. You know, let's face facts. Buying and provisioning Hardware is not a differentiating activity, running containers successfully, not differentiating running the core of Splunk. Not that differentiating. He can take all of those cycles and focus them instead on in the simple mechanics. How do we get more data in? Run more analytics on it and get more value out? Right then you're on the path to really delivering differentiated, you know, sustainable competitive basis type stuff back to the business, back to that digital transformation effort. So taking the skills out, taking the worries out, taking the concerns about new tech, out taking the procurement cycles, that improving scalability again quicker, faster, cheaper. Better for sure. >>It's kind of interesting when you when you look at the how the parlance has evolved from cloud and then you had Private Cloud. We talk a lot about hybrid, but I'm interested in your thoughts on why Splunk and HP Green Light green like now I mean, what's happening in the market that makes this the right place and in the right time, so to speak. >>Yeah, again, I put cloud right up there with big data is one of those really overloaded terms. Everything we keep keep redefining as we go if we define it. One way is as an experience instead of outcomes that customers looking for right, what does anyone of our mutual customers really want Well, they want capabilities that air quick to get up and running that air fast, to get the value that are aligned with how the price wise, with how they deliver value to the business and that they can quickly change right as the needs of the business and the operation shift. I think that's the outcome set that people are looking thio. Certainly the early days of cloud we thought were synonymous with public cloud. And hey, the way that you get those outcomes is you push things out. The public cloud providers, you know, what we saw is a lot of that motion in cases where there wasn't the best of alignment, right? You didn't get all those outcomes that you were hoping for. The cost savings weren't there or again. These big enterprises, these big organizations have a whole bunch of other work clothes that aren't necessarily public cloud amenable. But what they want is that same cloud experience. And this is where you see the evolution in the hybrid clouds and into private clouds. Yeah, any one of our customers is looking across the entirety of this landscape, things that are on Prem that they're probably gonna be on Prem forever. Things that they're moving into private cloud environments, things that they're moving into our growing or expanding or landing net new public cloud. They want those same outcomes, the same characteristics across all of that. That's a lot of Splunk value. Crop is a provider, right? Is we can go monitor and help you operate and developed and secure exactly all of that, no matter where it's located. Splunk on Green Lake is all about that stack, you know, working in that very cloud native way even where it made sense for customers to deploy and operate their own software. Even if this want, they're running over here themselves is hoping the modern, secure other work clothes that they put into their public cloud environments. >>Well, it Z another key proof point that we're seeing throughout the day here. Your software leader, you know, HP bring it together. It's ecosystem partners toe actually deliver tangible value. The customers skip. Great to hear your perspective today. Really appreciate you coming on the program. >>My pleasure. And thanks so much for having us take care. Stay well, >>Yeah, Cheers. You too. Okay, keep it right there. We're gonna go back to Keith now. Have him on a close out this segment of the program. You're watching HP Green Lake Day on the Cube. All right, We're So we're seeing some great examples of how Green Lake is supporting a lot of different industries. A lot of different workloads we just heard from Splunk really is part of the ecosystem. Really? A data heavy workload. And we're seeing the progress. HPC example Manufacturing. We talked about healthcare financial services, critical industries that are really driving towards the subscription model. So, Keith, thanks again for joining us. Is there anything else that we haven't hit that you feel are audience should should know about? >>Yeah, you bet. You know, we didn't cover some of the new capabilities that are really providing customers with the holistic experience to address their most demanding workloads with HP Green Lake. So first is our Green Lake managed security services. So this provides customers with an enterprise grade manage security solution that delivers lower costs and frees up a lot of their resource is the second is RHP advisory and Professional Services Group. So they help provide customers with tools and resource is to explore their needs for their digital transformation. Think about workshops and trials and proof of concepts and all of that implementation. Eso You get the strategy piece, you get the advisory piece, and then you get the implementation piece that's required to help them get started really quickly. And then third would be our H. P s moral software portfolio. So this provides customers with the ability to modernize their absent data unify, hybrid cloud and edge computing and operationalized artificial intelligence and machine learning and analytics. >>You know, I'm glad that you brought in the sort of machine intelligence piece in the machine learning because that's, ah, lot of times. That's the reason why people want to go to the cloud at the same time you bring in the security piece a lot of reasons why people want to keep things on Prem. And, of course, the use cases here. We're talking about it, really bringing that cloud experience that consumption model on Prem. I think it's critical critical for companies because they're expanding their notion of cloud computing really extending into hybrid and and the edge with that similar experience or substantially the same experience. So I think folks are gonna look at today's news as real progress. We're pushing you guys on some milestones and some proof points towards this vision is a critical juncture for organizations, especially those look, they're looking for comprehensive offerings to drive their digital transformations. Your thoughts keep >>Yeah, I know you. You know, we know as many as 70% of current and future APS and data are going to remain on Prem. They're gonna be in data centers, they're gonna be in Colo's, they're gonna be at the edge and, you know, really, for critical reasons. And so hybrid is key. As you mentioned, the number of times we wanna help customers transform their businesses and really drive business outcomes in this hybrid, multi cloud world with HP Green Lake and are targeted solutions. >>Excellent. Keith, Thanks again for coming on the program. Really appreciate your time. >>Always. Always. Thanks so much for having me and and take Take care of. Stay healthy, please. >>Alright. Keep it right there. Everybody, you're watching HP Green Lake day on the Cube
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It's the Cube with digital coverage I'm really excited to be here. And so listen, before we get into the hard news, can you give us an update on just And thanks, you know, for the opportunity again. So let's let's get to the news. And you know, really different about the news today From your perspective. And the idea is to really help customers with Yeah, so I wonder if you could talk a little bit mawr about specifically, experts to help them with implementation and migration as well as they want to see resiliency. In other words, you know the customers have toe manage it on So the fantastic thing about HP Green Lake is that we manage it all for the You know, you had a lot of people want to dig deeper into the data. And so one of the best things about this HPC implementation is and in some of the new industry platforms that you see evolving I look forward to it. And really a pleasure to have you here. customers that are longtime HBC customers, you know, just consume it on their own for some of the toughest and most complex problems, particularly those that affecting society. that to, you know, benefit society overall. the new Green Lake services the HPC services specifically as it relates to Greenlee. today, but extend it with Green Lake and offer customers you know, A key key word that you use. Whether they're you know, a startup or Fortune 500 is a lot of camaraderie going on in the space that you guys are deep into, but can you give us some examples of platforms for industry use cases and some specifics You know, you bet, and actually you'll hear more details from Arwa Qadoura she leads are green like So Keith will be coming back to you a little later Good to see you as well there. I mean, you guys are a dominant player and security and analytics and you that tells you the whole story about what led up to the things that actually happened right within And that means putting data at the And we've proven, you know, alot of those things you know, platform, if you will. So the Green Lake model, you know, customers got already deployed systems A lot of the sort of mundane capacity planning you can shift. Just take in the whole whole new holy levels and hold the extremes with these different from sort of the way we used to do things, but also sort of, you know, modern day competition. of the skills and the concerns off the customers plate right, allowing them to fast board It's kind of interesting when you when you look at the how the parlance has evolved from cloud And hey, the way that you get those outcomes is Your software leader, you know, HP bring it together. And thanks so much for having us take care. hit that you feel are audience should should know about? Eso You get the strategy piece, you get the advisory piece, That's the reason why people want to go to the cloud at the same time you bring in the security they're gonna be at the edge and, you know, really, for critical reasons. Really appreciate your time. Thanks so much for having me and and take Take care of. Keep it right there.
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Pete Ungaro & Addison Snell
>> Announcer: From around the globe it's theCUBE with digital coverage of HPE GreenLake Day made possible by Hewlett Packard Enterprise. >> Welcome everybody to this spotlight session here at GreenLake Day and we're going to dig into high-performance computing. Let me first bring in Pete Ungaro who's the GM for HPC and Mission Critical Solutions at Hewlett Packard Enterprise. And then we're going to pivot to Addison Snell, who's the CEO of research firm Intersect360. So Pete started with you welcome and really a pleasure to have you here. I want to first start off by asking you what are the key trends that you see in the HPC and super computing space. And I really appreciate if you could talk about how customer consumption patterns are changing. >> Yeah, appreciate that Dave and thanks for having me. I think the biggest thing that we're seeing is just the massive growth of data. And as we get larger and larger data sets larger and larger models happen and we're having more and more new ways to compute on that data. So new algorithms like AI would be a great example of that. And as people are starting to see this, especially as they're going through digital transformations, more and more people I believe can take advantage of HPC but maybe don't know how and don't know how to get started. And so they're looking for how to get going into this environment. And many customers that are long-time HPC customers just consume it on their own data centers, they have that capability but many don't. And so they're looking at how can I do this? Do I need to build up that capability myself? Do I go to the Cloud? What about my data and where that resides? So there's a lot of things that are going into thinking through how do I start to take advantage of this new infrastructure? >> Excellent, I mean, we all know HPC workloads. You're talking about fording research and discovery for some of the toughest and most complex problems particularly those that are affecting society. So I'm interested in your thoughts on how you see GreenLake helping in these endeavors specifically. >> Yeah, one of the most exciting things about HPC is just the impact that it has. Everywhere from building safer cars and airplanes to looking at climate change to finding new vaccines for things like COVID that we're all dealing with right now. So one of the biggest things is how do we take advantage of that and use that to benefit society overall. And as we think about implementing HPC, how do we get started and then how do we grow and scale as we get more and more capabilities. So that's the biggest things that we're seeing on that front. >> Yeah, okay, so just about a year ago you guys launched the GreenLake initiative and the whole complete focus on as a service. So I'm curious as to how the new GreenLake services the HPC services specifically as it relates to GreenLake, how do they fit into HP's overall high-performance computing portfolio and the strategy? >> Yeah, great question. GreenLake is a new consumption model for us. So it's a very exciting. We keep our entire HPC portfolio that we have today but extend it with GreenLake and offer customers expanded consumption choices. So customers that potentially are dealing with the growth of their data or they're moving to digital transformation applications, they can use GreenLake just easily scale up from workstations to manage their system costs or operational costs or if they don't have staff to expand their environment, GreenLake provides all of that in a managed infrastructure for them. So if they're going from like a pilot environment, I've been to a production environment over time, GreenLake enables them to do that very simply and easily without having to have all that internal infrastructure people, computer data centers, et cetera, GreenLake provides all that for them. So they can have a turnkey solution for HPC. >> So a lot easier entry strategy is a key word that you use there was choice though. So basically you're providing optionality, you're not necessarily forcing them into a particular model, is that correct? >> Yeah, 100% Dave. What we want to do is just expand the choices so customers can buy and acquire and use that technology to their advantages. Whether they're large or small, whether they're a startup or a fortune 500 company, whether they have their own data centers or they want to use a colo facility, whether they have their own staff or not. We want to just provide them the opportunity to take advantage of this leading edge resource. >> Very interesting, Pete, I really appreciate the perspectives that you guys are bringing to the market. I mean, it seems to me it's going to really accelerate broader adoption of high-performance computing to the masses, really giving them an easier entry point. I want to bring in now Addison Snell to the discussion. Addison, he's a CEO, as I said of Intersect360 which in my view is the world's leading market research company focused on HPC. Addison you've been following this space for a while. You're an expert, you've seen a lot of changes over the years. What do you see as the critical aspects in the market specifically as it relates toward this as a service delivery that we were just discussing with Pete? And I wonder if you could sort of work in there the benefits in terms of in your view how it's going to affect HPC usage broadly. >> Yeah, good morning Dave, and thanks very much for having me. Pete it's great to see you again. So we've been tracking a lot of these utility computing models in high-performance computing for years. Particularly as most of the usage by revenue is actually by commercial endeavors using high-performance computing for their R and D and engineering projects and the like. And cloud computing has been a major portion of that and has the highest growth rate in the market right now where we're seeing this double digit growth that accounted for about $1.4 billion of the high-performance computing industry last year. But the bigger trend and which makes GreenLake really interesting is that we saw an additional about a billion dollars worth of spending outside what was directly measured in the cloud portion of the market in areas that we deemed to be cloud-like which were as a service types of contracts that were still utility computing, but they might be under a software as a service portion of a budget under software or some other managed services type of contract that the user wasn't reporting directly as cloud but was certainly influenced by utility computing. And I think that's going to be a really dominant portion of the market going forward when we look at a growth rate and where the market's been evolving. >> So that's interesting. I mean, basically you're saying this utility model is not brand new, we've seen that for years. Cloud was obviously a catalyst that gave that a boost. What is new you're saying is, and I'll say it this way. I'd love to get your independent perspective on this is sort of the definition of cloud is expanding where we people always say, it's not a place, it's an experience and I couldn't agree more. But I wonder if you could give us your independent perspective on that, both on the thoughts of what I just said but also how would you rate HPE position in this market? >> Well, you're right absolutely that the definition of cloud is expanding. And that's a challenge when we run our surveys that we try to be pedantic in a sense and define exactly what we're talking about. And that's how we're able to measure both the direct usage of a typical public cloud but also a more flexible notion of as a service. Now you asked about HPE in particular and that's extremely relevant, not only with GreenLake, but with their broader presence in high-performance computing. HPE is the number one provider of systems for high-performance computing worldwide. And that's largely based on the breadth of HPE's offerings in addition to their performance at various segments. So picking up a lot of the commercial market with our HPE Apollo Gen10 plus, they hit a lot of big memory configurations with the Superdome Flex and scale up to some of the most powerful supercomputers in the world with the HPE Cray EX platforms that go into some of the leading national labs. Now GreenLake gives them an opportunity to offer this kind of flexibility to customers rather than committing all at once to a particular purchase price. But if you want to do position those on a utility computing basis, pay for them as a service without committing to a particular public cloud, I think that's an interesting role for GreenLake to play in the market. >> Yeah, yeah it's interesting. I mean, earlier this year we celebrated Exascale Day with the support from HPE and it really is all about a community and an ecosystem. Is a lot of comradery going on in the space that you guys are deep into. Addison, it says we can wrap what should observe as expect in this HPC market, in this space over the next few years? >> Yeah, that's a great question what to expect because if 2020 has taught us anything it's the hazards of forecasting where we think the market is going. Like when we put out a market forecast, we tend not to look at huge things like unexpected pandemics or wars but it's relevant to the topic here. Because as I said, we were already forecasting cloud and as a service models growing. Anytime you get into uncertainty where it becomes less easy to plan for where you want to be in two years, three years, five years, that model speaks well to things that are cloud or as a service to do very well flexibly. And therefore, when we look at the market and plan out where we think it is in 2020, 2021, anything that accelerates uncertainty actually is going to increase the need for something like GreenLake or an as a service or cloud type of environment. So we're expecting those sorts of deployments to come in over and above where we were already previously expected them in 2020, 2021. Because as a service deals well with uncertainty and that's just the world we've been in recently. >> I think those are great comments and a really good framework. And we've seen this with the pandemic, the pace at which the technology industry in particular and of course HPE specifically have responded to support that. Your point about agility and flexibility being crucial. And I'll go back to something earlier that Pete said around the data, the sooner we can get to the data to analyze things, whether it's compressing the time to a vaccine or pivoting our businesses, the better off we are. So I want to thank Pete and Addison for your perspectives today. Really great stuff, guys, thank you. >> Yeah, thank you. >> Thank you. >> All right, keep it right there for more great insights and content. You're watching GreenLake Day. (ambient music)
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the globe it's theCUBE and really a pleasure to have you here. and don't know how to get started. for some of the toughest So that's the biggest and the whole complete or they're moving to digital into a particular model, is that correct? just expand the choices the perspectives that you guys And I think that's going to both on the thoughts of what I just said that the definition of cloud is expanding. in the space that you guys are deep into. and that's just the world the time to a vaccine for more great insights and content.
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David Mensing, Dell Technologies | Dell Technologies World 2020
>> Narrator: From around the globe. It's the CUBE, with digital coverage of Dell technologies world, digital experience brought to you by Dell technologies. >> Hey, welcome to the CUBE's coverage of Dell technologies, world 2020. The digital experience. I am Lisa Martin, and I've got a cube alum back with me talking about managed services. David Mensing is here the senior director of product management for Dell technology services. David it's great to see you. Thanks for joining me today. >> Thank you. Good to be here. >> So here we are very, very socially distant since the whole event is socially distant this year. Talk to me a little bit about what's going on with managed services with (indistinct), you guys have been in managed services for a long time, but there's some new stuff coming out. Talk to us about that. >> Sure. Yeah. I mean, from a Dell technology services perspective, there's a lot that we do from consulting, support, deployment, education managed services has been one of those other areas that we've been working on for over 15 years. We've been managing a variety of different environments for many large enterprise customers. And so what we're trying to do right now is take a lot of that capability and start making it more widely available to more of our customers. And today what we're focusing on is in the data protection space and offering a standard managed service or data protection that's available with our flex on demand consumption model. >> So flux on demand consumption model was announced last year towards the end of calendar year 2019. Remind us what the flex on demand consumption program is. And then let's dig into why data protection was one of the first managed services launched through it. >> Yeah. So last year when we announced flex on demand, what we wanted to do is come up with a different consumption model where customers don't have to pay anything significant upfront as part of a CapEx investment. They pay for what they consume. And so we offering or offering that today on our power protect data, database products are Avamar networking software, as well as our integrated data protection appliances. And so customers can pay only for what they have to consume and then we'll charge them extra as they consume beyond that minimal commitment. And then now we have managed services. That's one of those options that we can provide as part of that solution. >> Tell me about some of the trends. Oh, go ahead. Sorry. >> No, but I think you asked the question though, as well as, you know, why did we choose managed services for data protection to start with versus doing something else? And, you know, it's an excellent question because you know, there's a lot of different environments that we do manage today. I mean, storage data protection, Hyper-converge, cloud, and we're doing that with a variety of different global customers around the world. Now, what we've seen though, is that these customers are running into a lot of common challenges, particularly around the complexity and growth in their environment. And so that's why we've been doing a lot of research with IDC and with others to focus on what specifically they're seeing in their environment. And so what they found particularly IDC came back and told us that, yeah, you know, one of the number one concerns that customers have with a flexible consumption model is backup and recovery. And so that's why we went with the service essentially from what we were already seeing from our existing customers, but also for what we were hearing from analysts. >> So since that survey that you did research with IDC, I'm curious in the COVID era, we've seen so much going on with respect to security. Ransomware is way up, I think a ransomware attack right now happens every 11 seconds. We're seeing hospitals as targets. The New Zealand stock exchange was targeted. The department of veterans affairs, social media, is there any additional or one additional data from IDC or others shows that backup and recovery is even more critical since so many people are working from home accessing networks from personal devices, what's the influence been on COVID on really accelerating this data production managed service? >> Well, I think there's two things to it. Number one with COVID we're hearing from a lot of our customers that their it staff are having to focus on more things than they did before. You know, that like you were saying, there's more security, there's more compliance, there's more other issues. And so by offering a managed service in a space like backup and recovery, we're able to reduce some of their workload free up their time so they can focus on other more critical projects. Now, furthermore, when we survey with these customers, you know, we found that most of them say You know, it was a 64% said, they lack the confidence that they can fully recover systems or data from all their platforms in the event of a data loss. And so that's one of the things that we can provide by being able to troubleshoot monitor it 24 by seven, you know, when a backup job fails, you know, there's a lot of different things that may be going on. And so we'll use the expertise that we have and our tools to go ahead and troubleshoot those so that our customers can spend their time in more important areas. >> So as we look at the multi-cloud world, in which so many businesses across industries live, we talk about multi-cloud, we talk about complex in IT, a lot of businesses have multiple data protection solutions within them, some maybe for on prem, some protecting cloud applications. Talk to me about how this managed service would enable a business in any industry to get that centralized management and that visibility into everything they're backing up from physical servers to SAS applications for example. >> That's a great question there. So, you know, going back to one of the things I mentioned earlier, I mean, we're number right now in the marketplace for data, project software and appliances. And so all of our products provide those different flexible options to whether you're managing an on prem environment that you need to do data protection for, or a hybrid or public cloud environment. And so with that, as part of the managed service, we'll run a series of different reports and monitoring, and we'll be able to unify all those different pieces into a couple of different dashboards and reports provide that visibility back to the customers about what's being backed up what they need to go ahead and restore that particular moment, as well as see some of the other trends that are going on with their environment. >> So let's talk about the actual consumption of this. You talked a little bit about when the flux on-demand program was launched towards the calendar end of 2019. So much has changed since then for many, many months, many businesses globally were really in this, how do we survive mode? The pivot were pivots were so quickly, there were a lot of them they're still happening. So talk to us about how this select on demand program I imagine of the facilitator of some businesses being able to get to survival and eventually to being able to thrive in this new era. >> It's a, it's a great point. You know, it'd be the great thing about the option that we now have with flux on demand is, you know, like I said before, customers don't have to pay everything upfront. You know, generally speaking, when we sell a product, you know, we're thinking about a multi-year commitment that a customer has, that they pay all upfront at that point with this they're only paying month to month, and that could be anywhere from 40% consumption of the box or 80% consumption of the box. And then they can pick and choose whether that's over a one year, two year, three year or even a five year term. And so we'll establish a rate so that, Hey, based off that commitment, you know, you'll know exactly what you pay for 40%. If you exceed that, you'll know exactly what you'll be charged for that as well. So that provides not only some predictability in what the customers need to budget for pay every month, but more importantly, they're saving a lot of money from the standpoint of, Hey, they're not having to pay for that all upfront anymore. They can actually spread that out overtime. And so that flexibility particularly in the economic space we are right now is really, really important. >> So no more risk of over provisioning and then having in three to five years to buy more, even if you haven't used that capacity. And that's one of the challenges that we hear often in that space. >> Correct, Correct. I mean, the great thing with data is we're generating more data every single day, but you know, it takes a lot of the guesswork out of it in the fact that, Hey, you can make a commitment, 40% consumption. You can work with that. If you find a couple of months later that, Hey, we need to readjust that to another level. We can absolutely work with you to do that as well. >> So I'm curious what that the kind of split is between what the managed services group does and what the customers can do. Knowing that there's a lot of experts on the managed services team. What actions can customers take? For example, you talked about we'll determine what them, what percentage between 40 and 80 they've paid per month, when things change on their end, how can they adjust that. >> Now? it's a great point. When we talk about managed services, that's always the first question that comes up of, Hey, exactly what are you going to manage for me versus what does my staff need to continue to look at? And so we're going to go ahead and manage the jobs. We'll make sure that they run. And, you know, if there are issues where we need to go in there and troubleshoot and make changes, we'll go ahead and do that. And really what we're designing here is a process to where the customer doesn't have to call us, we're going to call the customer to let them know when, Hey, we see an issue. We need to make a change in their environment and notify them, but we still want to give the customers the flexibility of, Hey, if they need to make a change to their backup policy. Cause their environment has changed. Call us, submit a ticket. Let's talk through it. Let's make those changes together so that you got the right protection strategy. Furthermore, the customer, if they need to restore a file, they can submit a ticket and we'll go ahead and assist to make sure that we can get that data restored back for them with the right version and the right place as part of that. >> Had any interesting stories. I know we talked a minute ago about, you know, when the pandemic hit, there was this massive pivot to work from home. And suddenly you had people that were either taking a desktop. Out of, their physical location, bringing it home, or they were having to use one of their own devices connecting to a corporate network. We think about endpoints as being even absolutely critical. There's a lot of business, critical data on end points. What are some of the restorations that you've seen? For example, if someone deletes an entire mailbox or a calendar or there's corrupt data on a somebody gets hit with ransomware, how quickly can your data protection managing production service, recover data? >> You know, it's a great question. And, you know, we've got a variety of different ways to approach that, you know, depending on the customer environment, it may be something where it's acceptable to wait a few days or longer to restore files. It may not be critical, but certainly if it is very critical data and it is something that you need up and running right away, you know, you've got to look at not just the managed service approach, but you've also got to look at what is the software and the hardware approach to data protection? How many copies do you have? How closely, located is some of that equipment. And more importantly, have we looked at the networking latency impact of, Hey, if we did have to do a critical restore, how long would that take? And so that is part of what we can do for managed services is address. Hey, is the policy and the strategy we have in place is it actually meeting our customer needs? Is that the outcome that they're looking for? And so at that time, you know, we may find that, Hey, this may not be the right size solution. There may be some adjustments we need to make. Furthermore, it may be just simply making some changes in the configuration, in the policy to make sure that, Hey, we've got multiple copies that we're doing backups maybe a little bit more frequently, but that's always a really good discussion point with our customers to make sure do we have the right data protection strategy in place with not just the hardware and software, but with the service strategy we're applying against it. >> You mentioned in the beginning of our conversation that a survey that I forget if it was IDC or a different one you mentioned that 64% of the IT folks surveyed said, we don't have confidence that we can fully recover. Given what you are talking about here, data protection is a managed service offered through the flux on demand program. Ideal technologies world, those folks in the 64% of we don't have that confidence, what can they learn? What can they expect? and how can this new managed service help move them over the line to getting that confidence that they can recover anything they need? >> Yeah, the confidence that we can help them with on that is transparency. You know, like I'd mentioned, you know, we want to change the paradigm to where customers not having to call us, we're calling them. But even from that standpoint, you know, it's really important for us to be able to demonstrate through the reports through the other work that we're doing, that we are doing the backups that we are restoring and we're meeting the service level objectives that we defined with those customers. And so as part of that, we have a service delivery manager that will work with the customer on a scheduled meeting every month to go through those reports, check with them about their expectations to make sure that we're doing everything that they need us to answer any questions. And then if we need to meet with them more frequently than once a month, we absolutely can. But we want to ensure that the service is totally addressing what the customer is looking for and that they're seeing the right amount of information and data to give them confidence that we're delivering the services they need them to. >> Sounds to me like proactive support. Is that something that you think the customers in that majority who don't feel confident have they not had data protection services. that were proactively saying, Hey guys, here's what's going on in your environment? >> Yeah so, you know, certainly in the, in the industry, I mean, there's a lot that we provide from proactive services We' ll practically notify you when we see a hardware error in your environment. But in the absence of managed services, the customer is in charge, the customer is the one that is running the environment. They're having to monitor all the different events, have a backup job fails they need to figure out well, did it fail because I had a networking issue or because the system had too much IOPS at that point, or was it just, we had two conflicting jobs trying to ride, run at the same time, means the customer takes on all that complexity themselves when they go ahead and manage it. And for a lot of customers that may be the right solution. They may have the right expertise in house. They may have the right requirements or require that, but there's a lot of other customers we're finding, particularly in the state we are right now with COVID that they want to go ahead and move some of that complexity over another partner, which is what we're offering with the managed services. >> Last question at Dell technologies world, the digital experience this year. Tell me about what you're going to be talking about. what can folks expect to learn from you? (laughs) >> We're going to talk a lot more about the managed services for data protection. We're going to talk about how that aligns very, very cleanly with the flux on demand and talk about the benefits you get from both of those different models. >> Excellent. David, thanks so much for joining us on the cube today. Sharing what's going on with flux on demand program, managed services for data protection and how you can help customers navigate their complex data protection needs in a very strange world. We appreciate your time. (chuckles) >> Thank you >> For David Mensing, I'm Lisa Martin. You're watching the cubes coverage with Dell technologies world 2020. (gentle music)
SUMMARY :
to you by Dell technologies. the senior director of product management Good to be here. since the whole event is is in the data protection space Remind us what the flex on options that we can provide Tell me about some of the trends. for data protection to start with So since that survey that that their it staff are having to focus on and that visibility into everything that you need to do data protection for, I imagine of the facilitator in the economic space we are right now challenges that we hear often that to another level. Knowing that there's a lot of experts so that you got the right What are some of the and it is something that you that we can fully recover. that we defined with those customers. in that majority who don't feel confident that may be the right solution. the digital experience this year. and talk about the benefits you get and how you can help customers navigate with Dell technologies world 2020.
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