Myriam Fayad & Alexandre Lapene, TotalEnergies | WiDS 2023
(upbeat music) >> Hey, girls and guys. Welcome back to theCUBE. We are live at Stanford University, covering the 8th Annual Women in Data Science Conference. One of my favorite events. Lisa Martin here. Got a couple of guests from Total Energies. We're going to be talking all things data science, and I think you're going to find this pretty interesting and inspirational. Please welcome Alexandre Lapene, Tech Advisor Data Science at Total Energy. It's great to have you. >> Thank you. >> And Myriam Fayad is here as well, product and value manager at Total Energies. Great to have you guys on theCUBE today. Thank you for your time. >> Thank you for - >> Thank you for receiving us. >> Give the audience, Alexandre, we'll start with you, a little bit about Total Energies, so they understand the industry, and what it is that you guys are doing. >> Yeah, sure, sure. So Total Energies, is a former Total, so we changed name two years ago. So we are a multi-energy company now, working over 130 countries in the world, and more than 100,000 employees. >> Lisa: Oh, wow, big ... >> So we're a quite big company, and if you look at our new logo, you will see there are like seven colors. That's the seven energy that we basically that our business. So you will see the red for the oil, the blue for the gas, because we still have, I mean, a lot of oil and gas, but you will see other color, like blue for hydrogen. >> Lisa: Okay. >> Green for gas, for biogas. >> Lisa: Yeah. >> And a lot of other solar and wind. So we're definitely multi-energy company now. >> Excellent, and you're both from Paris? I'm jealous, I was supposed to go. I'm not going to be there next month. Myriam, talk a little bit about yourself. I'd love to know a little bit about your role. You're also a WiDS ambassador this year. >> Myriam: Yes. >> Lisa: Which is outstanding, but give us a little bit of your background. >> Yes, so today I'm a product manager at the Total Energies' Digital Factory. And at the Digital Factory, our role is to develop digital solutions for all of the businesses of Total Energies. And as a background, I did engineering school. So, and before that I, I would say, I wasn't really aware of, I had never asked myself if being a woman could stop me from being, from doing what I want to do in the professional career. But when I started my engineering school, I started seeing that women are becoming, I would say, increasingly rare in the environment >> Lisa: Yes. >> that, where I was evolving. >> Lisa: Yes. >> So that's why I was, I started to think about, about such initiatives. And then when I started working in the tech field, that conferred me that women are really rare in the tech field and data science field. So, and at Total Energies, I met ambassadors of, of the WiDS initiatives. And that's how I, I decided to be a WiDS Ambassador, too. So our role is to organize events locally in the countries where we work to raise awareness about the importance of having women in the tech and data fields. And also to talk about the WiDS initiative more globally. >> One of my favorite things about WiDS is it's this global movement, it started back in 2015. theCUBE has been covering it since then. I think I've been covering it for theCUBE since 2017. It's always a great day full of really positive messages. One of the things that we talk a lot about when we're focusing on the Q1 Women in Tech, or women in technical roles is you can't be what you can't see. We need to be able to see these role models, but also it, we're not just talking about women, we're talking about underrepresented minorities, we're talking about men like you, Alexander. Talk to us a little bit about what your thoughts are about being at a Women and Data Science Conference and your sponsorship, I'm sure, of many women in Total, and other industries that appreciate having you as a guide. >> Yeah, yeah, sure. First I'm very happy because I'm back to Stanford. So I did my PhD, postdoc, sorry, with Margot, I mean, back in 20, in 2010, so like last decade. >> Lisa: Yeah, yep. >> I'm a film mechanics person, so I didn't start as data scientist, but yeah, WiDS is always, I mean, this great event as you describe it, I mean, to see, I mean it's growing every year. I mean, it's fantastic. And it's very, I mean, I mean, it's always also good as a man, I mean, to, to be in the, in the situation of most of the women in data science conferences. And when Margo, she asked at the beginning of the conference, "Okay, how many men do we have? Okay, can you stand up?" >> Lisa: Yes. I saw that >> It was very interesting because - >> Lisa: I could count on one hand. >> What, like 10 or ... >> Lisa: Yeah. >> Maximum. >> Lisa: Yeah. >> And, and I mean, you feel that, I mean, I mean you could feel what what it is to to be a woman in the field and - >> Lisa: Absolutely. >> Alexandre: That's ... >> And you, sounds like you experienced it. I experienced the same thing. But one of the things that fascinates me about data science is all of the different real world problems it's helping to solve. Like, I keep saying this, we're, we're in California, I'm a native Californian, and we've been in an extreme drought for years. Well, we're getting a ton of rain and snow this year. Climate change. >> Guests: Yeah. We're not used to driving in the rain. We are not very good at it either. But the, just thinking about data science as a facilitator of its understanding climate change better; to be able to make better decisions, predictions, drive better outcomes, or things like, police violence or healthcare inequities. I think the power of data science to help unlock a lot of the unknown is so great. And, and we need that thought diversity. Miriam, you're talking about being in engineering. Talk to me a little bit about what projects interest you with respect to data science, and how you are involved in really creating more diversity and thought. >> Hmm. In fact, at Total Energies in addition to being an energy company we're also a data company in the sense that we produce a lot of data in our activities. For example with the sensors on the fuel on the platforms. >> Lisa: Yes. >> Or on the wind turbines, solar panels and even data related to our clients. So what, what is really exciting about being, working in the data science field at Total Energies is that we really feel the impact of of the project that we're working on. And we really work with the business to understand their problems. >> Lisa: Yeah. >> Or their issues and try to translate it to a technical problem and to solve it with the data that we have. So that's really exciting, to feel the impact of the projects we're working on. So, to take an example, maybe, we know that one of the challenges of the energy transition is the storage of of energy coming from renewable power. >> Yes. >> So I'm working currently on a project to improve the process of creating larger batteries that will help store this energy, by collecting the data, and helping the business to improve the process of creating these batteries. To make it more reliable, and with a better quality. So this is a really interesting project we're working on. >> Amazing, amazing project. And, you know, it's, it's fun I think to think of all of the different people, communities, countries, that are impacted by what you're doing. Everyone, everyone knows about data. Sometimes we think about it as we're paying we're always paying for a lot of data on our phone or "data rates may apply" but we may not be thinking about all of the real world impact that data science is making in our lives. We have this expectation in our personal lives that we're connected 24/7. >> Myriam: Yeah. >> I can get whatever I want from my phone wherever I am in the world. And that's all data driven. And we expect that if I'm dealing with Total Energies, or a retailer, or a car dealer that they're going to have the data, the data to have a personal conversation, conversation with me. We have this expectation. I don't think a lot of people that aren't in data science or technology really realize the impact of data all around their lives. Alexander, talk about some of the interesting data science projects that you're working on. >> There's one that I'm working right now, so I stake advisor. I mean, I'm not the one directly working on it. >> Lisa: Okay. >> But we have, you know, we, we are from the digital factory where we, we make digital products. >> Lisa: Okay. >> And we have different squads. I mean, it's a group of different people with different skills. And one of, one of the, this squad, they're, they're working on the on, on the project that is about safety. We have a lot of site, work site on over the world where we deploy solar panels on on parkings, on, on buildings everywhere. >> Lisa: Okay. Yeah. >> And there's, I mean, a huge, I mean, but I mean, we, we have a lot of, of worker and in term of safety we want to make sure that the, they work safely and, and we want to prevent accidents. So what we, what we do is we, we develop some computer vision approach to help them at improving, you know, the, the, the way they work. I mean the, the basic things is, is detecting, detecting some equipment like the, the the mean the, the vest and so on. But we, we, we, we are working, we're working to really extend that to more concrete recommendation. And that's one a very exciting project. >> Lisa: Yeah. >> Because it's very concrete. >> Yeah. >> And also, I, I'm coming from the R&D of the company and that's one, that's one of this project that started in R&D and is now into the Digital Factory. And it will become a real product deployed over the world on, on our assets. So that's very great. >> The influence and the impact that data can have on every business always is something that, we could talk about that for a very long time. >> Yeah. >> But one of the things I want to address is there, I'm not sure if you're familiar with AnitaB.org the Grace Hopper Institute? It's here in the States and they do this great event every year. It's very pro-women in technology and technical roles. They do a lot of, of survey of, of studies. So they have data demonstrating where are we with respect to women in technical roles. And we've been talking about it for years. It's been, for a while hovering around 25% of technical roles are held by women. I noticed in the AnitaB.org research findings from 2022, It's up to 27.6% I believe. So we're seeing those numbers slowly go up. But one of the things that's a challenge is attrition; of women getting in the roles and then leaving. Miryam, as a woman in, in technology. What inspires you to continue doing what you're doing and to elevate your career in data science? >> What motivates me, is that data science, we really have to look at it as a mean to solve a problem and not a, a fine, a goal in itself. So the fact that we can apply data science to so many fields and so many different projects. So here, for example we took examples of more industrial, maybe, applications. But for example, recently I worked on, on a study, on a data science study to understand what to, to analyze Google reviews of our clients on the service stations and to see what are the the topics that, that are really important to them. So we really have a, a large range of topics, and a diversity of topics that are really interesting, so. >> And that's so important, the diversity of topics alone. There's, I think we're just scratching the surface. We're just at the very beginning of what data science can empower for our daily lives. For businesses, small businesses, large businesses. I'd love to get your perspective as our only male on the show today, Alexandre, you have that elite title. The theme of International Women's Day this year which is today, March 8th, is "Embrace equity." >> Alexandre: Yes. >> Lisa: What is that, when you hear that theme as as a male in technology, as a male in the, in a role where you can actually elevate women and really bring in that thought diversity, what is embracing equity, what does it look like to you? >> To me, it, it's really, I mean, because we, we always talk about how we can, you know, I mean improve, but actually we are fixing a problem, an issue. I mean, it's such a reality. I mean, and the, the reality and and I mean, and force in, in the company. And that's, I think in Total Energy, we, we still have, I mean things, I mean, we, we haven't reached our objective but we're working hard and especially at the Digital Factory to, to, to improve on that. And for example, we have 40% of our women in tech. >> Lisa: 40? >> 40% of our tech people that are women. >> Lisa: Wow, that's fantastic! >> Yeah. That's, that's ... >> You're way ahead of, of the global average. >> Alexandre: Yeah. Yeah. >> That outstanding. >> We're quite proud of that. >> You should be. >> But we, we still, we still know that we, we have at least 10% >> Lisa: Yes. because it's not 50. The target is, the target is to 50 or more. And, and, but I want to insist on the fact that we have, we are correcting an issue. We are fixing an issue. We're not trying to improve something. I mean, that, that's important to have that in mind. >> Lisa: It is. Absolutely. >> Yeah. >> Miryam, I'd love to get your advice to your younger self, before you studied engineering. Obviously you had an interest when you were younger. What advice would you give to young Miriam now, looking back at what you've accomplished and being one of our female, visible females, in a technical role? What do you, what would you say to your younger self? >> Maybe I would say to continue as I started. So as I was saying at the beginning of the interview, when I was at high school, I have never felt like being a woman could stop me from doing anything. >> Lisa: Yeah. Yeah. >> So maybe to continue thinking this way, and yeah. And to, to stay here for, to, to continue this way. Yeah. >> Lisa: That's excellent. Sounds like you have the confidence. >> Mm. Yeah. >> And that's something that, that a lot of people ... I struggled with it when I was younger, have the confidence, "Can I do this?" >> Alexandre: Yeah. >> "Should I do this?" >> Myriam: Yeah. >> And you kind of went, "Why not?" >> Myriam: Yes. >> Which is, that is such a great message to get out to our audience and to everybody else's. Just, "I'm interested in this. I find it fascinating. Why not me?" >> Myriam: Yeah. >> Right? >> Alexandre: Yeah, true. >> And by bringing out, I think, role models as we do here at the conference, it's a, it's a way to to help young girls to be inspired and yeah. >> Alexandre: Yeah. >> We need to have women in leadership positions that we can see, because there's a saying here that we say a lot in the States, which is: "You can't be what you can't see." >> Alexandre: Yeah, that's true. >> And so we need more women and, and men supporting women and underrepresented minorities. And the great thing about WiDS is it does just that. So we thank you so much for your involvement in WiDS, Ambassador, our only male on the program today, Alexander, we thank you. >> I'm very proud of it. >> Awesome to hear that Total Energies has about 40% of females in technical roles and you're on that path to 50% or more. We, we look forward to watching that journey and we thank you so much for joining us on the show today. >> Alexandre: Thank you. >> Myriam: Thank you. >> Lisa: All right. For my guests, I'm Lisa Martin. You're watching theCUBE Live from Stanford University. This is our coverage of the eighth Annual Women in Data Science Conference. We'll be back after a short break, so stick around. (upbeat music)
SUMMARY :
covering the 8th Annual Women Great to have you guys on theCUBE today. and what it is that you guys are doing. So we are a multi-energy company now, That's the seven energy that we basically And a lot of other solar and wind. I'm not going to be there next month. bit of your background. for all of the businesses of the WiDS initiatives. One of the things that we talk a lot about I'm back to Stanford. of most of the women in of the different real world problems And, and we need that thought diversity. in the sense that we produce a lot of the project that we're working on. the data that we have. and helping the business all of the real world impact have the data, the data to I mean, I'm not the one But we have, you know, we, on the project that is about safety. and in term of safety we and is now into the Digital Factory. The influence and the I noticed in the AnitaB.org So the fact that we can apply data science as our only male on the show today, and I mean, and force in, in the company. of the global average. on the fact that we have, Lisa: It is. Miryam, I'd love to get your beginning of the interview, So maybe to continue Sounds like you have the confidence. And that's something that, and to everybody else's. here at the conference, We need to have women So we thank you so much for and we thank you so much for of the eighth Annual Women
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Bassam Tabbara, Upbound | KubeCon + CloudNativeCon NA 2022
>>Hello everyone. My name is Savannah Peterson, coming to you live from the Kim Con Show floor on the cube here in Detroit, Michigan. The energy is pulsing big event for the Cloud Native Foundation, and I'm joined by John Furrier on my left. John. Hello. >>Great, great, great to have you on the cube. Thanks for being our new host. You look great, Great segment coming up. I'm looking forward to this. Savannah, this is a great segment. A cube alumni, an OG in the cloud, native world or cloud aati. I, as I call it, been there, done that. A lot of respect, a lot of doing some really amazing, I call it the super cloud holy grail. But we'll see >>Your favorite word, >>This favorite word, It's a really strong segment. Looking forward to hearing from this guest. >>Yes, I am very excited and I'm gonna let him tee it up a little bit. But our guest and his project were actually mentioned in the opening keynote this morning, which is very, very exciting. Ladies and gentlemen, please welcome Baam Tobar Baam, thanks for being here with >>Us. Thank you guys. So good to be back here on the show and, and this exciting energy around us. So it was super, super awesome to be here. >>Yeah, it feels great. So let's start with the opening keynote. Did you know you were gonna get that shout out? >>No, not at all. I, it was, it was really cool to see, you know, I think Cruz was up there talking about how they were building their own platform for autonomous cars and what's running behind it. And they mentioned all these projects and you know, we were like, Wow, that sounds super familiar. And then, then, and then they said, Okay, yeah, we we're, you know, cross plane. They mentioned cross plane, they mentioned, Upbound mentioned the work that we're doing in this space to help folks effectively run, you know, their own layer on top of cloud computing. >>And then Tom, we've known each other, >>We're gonna do a bingo super cloud. So how many times is this Super cloud? So >>Super Cloud is super services, super apps around us. He enables a lot of great things that Brian Grace had a great podcast this week on super services. So it's super, super exciting, >>Super great time on the queue. Super, >>Super >>Cloud conversation. All seriously. Now we've known each other for a long time. You've been to every cub com, you've been in open source, you've seen the seen where it's been, where it is now. Super exciting that in mainstream conversations we're talking about super cloud extractions and around interoperability. Things that were once like really hard to do back, even back on the opens stack days. Now we're at a primetime spot where the control plane, the data planes are in play as a viable architectural component of all the biggest conversations. Yeah, you're in the middle of it. What's your take on it? Give some perspective of why this is so important. >>I mean, look, the key here is to standardize, right? Get to standardization, right? And, and what we saw, like early days of cloud native, it was mostly around Kubernetes, but it was Kubernetes as a, you know, essentially a container orchestrator, the container of wars, Docker, Mesos, et cetera. And then Kubernetes emerged as a, a, the winner in containers, right? But containers is a workload, one kind of workload. It's, I run containers on it, not everything's containers, right? And the, you know, what we're seeing now is the Kubernetes API is emerging as a way to standardize on literally everything in cloud. Not just containers, but you know, VMs, serverless, Lambda, et cetera, storage databases that all using a common approach, a common API layer, a common way to do access control, a common way to do policy, all built around open source projects and you know, the cloud data of ecosystem that you were seeing around here. And that's exciting cuz we've, for the first time we're arriving at some kind of standardization. >>Every major inflection point has this defacto standard evolution, then it becomes kind of commonplace. Great. I agree with Kubernetes. The question I wanted to ask you is what's the impact to the DevOps community? DevSecOps absolutely dominated the playbook, if you will. Developers we're saying we'll run companies cuz they'll be running the applications. It's not a department anymore. Yes, it is the business. If you believe the digital transformation finds its final conclusion, which it will at some point. So more developers doing more, ask more stuff. >>Look, if you, I'd be hard pressed to find somebody that's has a title of DevOps or SRE that can't at least spell Kubernetes, if not running in production, right? And so from that perspective, I think this is a welcome change. Standardize on something that's already familiar to everyone is actually really powerful. They don't have to go, Okay, we learned Kubernetes, now you guys are taking us down a different path of standardization. Or something else has emerged. It's the same thing. It's like we have what, eight years now of cloud native roughly. And, and people in the DevOps space welcome a change where they are basically standardizing on things that are working right? They're actually working right? And they could be used in more use cases, in more scenarios than they're actually, you know, become versatile. They become, you know, ubiquitous as >>You will take a minute to just explain what you guys are selling and doing. What's the product, what's the traction, why are people using you? What's the big, big mo position value statement you guys think? >>Yeah, so, so, so the, my company's called Upbound and where the, where the folks behind the, the cross plane project and cross plane is effective, takes Kubernetes and extends it to beyond containers and to ev managing everything in cloud, right? So if you think about that, if you love the model where you're like, I, I go to Kubernetes cluster and I tell it to run a bunch of containers and it does it for me and I walk away, you can do that for the rest of the surface area of cloud, including your VMs and your storage and across cloud vendors, hybrid models, All of it works in a consistent standardized way, you know, using crossline, right? And I found >>What do you solve? What do you solve or eliminate? What happens? Why does this work? Are you replacing something? Are you extracting away something? Are you changing >>Something? I think we're layering on top of things that people have, right? So, so you'll see people are organized differently. We see a common pattern now where there's shared services teams or platform teams as you hear within enterprises that are responsible for basically managing infrastructure and offering a self-service experience to developers, right? Those teams are all about standardization. They're all about creating things that help them reduce the toil, manage things in a common way, and then offer self-service abstractions to their, you know, developers and customers. So they don't have to be in the middle of every request. Things can go faster. We're seeing a pattern now where the, these teams are standardizing on the Kubernetes API or standardizing on cross plane and standardizing on things that make their life easier, right? They don't have to replace what they're doing, they just have to layer and use it. And I layer it's probably a, an opening for you that makes it sound >>More complex, I think, than what you're actually trying to do. I mean, you as a company are all about velocity as an ethos, which I think is great. Do you think that standardization is the key in increasing velocity for teams leveraging both cross claim, Kubernetes? Anyone here? >>Look, I mean, everybody's trying to achieve the same thing. Everybody wants to go faster, they want to innovate faster. They don't want tech to be the friction to innovation, right? Right. They want, they wanna go from feature to production in minutes, right? And so, or less to that extent, standardization is a way to achieve that. It's not the only way to achieve that. It's, it's means to achieve that. And if you've standardized, that means that less people are involved. You can automate more, you can st you can centralize. And by doing that, that means you can innovate faster. And if you don't innovate these days, you're in trouble. Yeah. You're outta business. >>Do you think that, so Kubernetes has a bit of a reputation for complexity. You're obviously creating a tool that makes things easier as you apply Kubernetes outside just an orchestration and container environment. Do you, what do you see those advantages being across the spectrum of tools that people are leveraging you >>For? Yeah, I mean, look, if Kubernetes is a platform, right? To build other things on top of, and as a, as a result, it's something that's used to kind of on the back end. Like you would never, you should put something in front of Kubernetes as an application model or consumption interface of portals or Right, Yeah. To give zero teams. But you should still capture all your policies, you know, automation and compliance governance at the Kubernetes layer, right? At the, or with cross plane at that layer as well, right? Right. And so if you follow that model, you can get the best of world both worlds. You standardize, you centralize, you are able to have, you know, common controls and policies and everything else, but you can expose something that's a dev friendly experience on top of as well. So you get the both, both the best of both worlds. >>So the problem with infrastructure is code you're saying is, is that it's not this new layer to go across environments. Does that? No, >>Infrastructure is code works slightly differently. I mean, you, you can, you can write, you know, infrastructures, codes using whatever tooling you like to go across environments. The problem with is that everybody has to learn a specific language or has to work with understanding the constructs. There's the beauty of the Kubernetes based approach and the cross playing best approach is that it puts APIs first, right? It's basically saying, look, kind of like the API meant that it, that led to AWS being created, right? Teams should interact with APIs. They're super strong contracts, right? They're visionable. Yeah. And if you, if you do that and that's kind of the power of this approach, then you can actually reach a really high level of automation and a really high level of >>Innovation. And this also just not to bring in the clouds here, but this might bring up the idea that common services create interoperability, but yet the hyper scale clouds could still differentiate on value very much faster processors if it's silicon to better functions if glam, right? I mean, so there's still, it's not killing innovation. >>It is not, And in fact I, you know, this idea of building something that looks like the lowest common denominator across clouds, we don't actually see that in practice, right? People want, people want to use the best services available to them because they don't have time to go, you know, build portability layers and everything else. But they still, even in that model want to standardize on how to call these services, how to set policy on them, how to set access control, how to actually invoke them. If you can standardize on that, you can still, you get the, you get to use these services and you get the benefits of standardization. >>Well Savannah, we were talking about this, about the Berkeley paper that came out in May, which is kind of a super cloud version they call sky computing. Their argument is that if you try to standardize too much like the old kind of OSI model back in the day, you actually gonna, the work innovations gonna stunt the growth. Do you agree with that? And how do you see, because standardization is not so much a spec and it it, it e f thing. It's not an i e committee. Yeah. It's not like that's kind of standard. It's more of defacto, >>I mean look, we've had standards emerge like, you know, if you look at my S SQL for example, and the Postgres movement, like there are now lots of vendors that offer interfaces that support Postgres even though they're differentiated completely on how it's implement. So you see that if you can stick to open interfaces and use services that offer them that tons of differentiation yet still, you know, some kind of open interface if you will. But there are also differentiated services that are, don't have open interfaces and that's okay too. As long as you're able to kind of find a way to manage them in a consistent way. I think you sh and it makes sense to your business, you should use >>Them. So enterprises like this and just not to get into the business model side real quick, but like how you guys making money? You got the project, you get the cross playing project, that's community. You guys charging what's, what's the business model? >>We we're in the business of helping people adopt and run controlled lanes that do all this management service managed service services and customer support and services, the, the plethora of things that people need where we're >>Keeping the project while >>Keeping the project. >>Correct. So that's >>The key. That's correct. Yeah. You have to balance both >>And you're all over the show. I mean, outside of the keynote mention looking here, you have four events on where can people find you if they're tuning in. We're just at the beginning and there's a lot of looks here. >>Upbound at IO is the place to find Upbound and where I have a lot of talks, you'll see Crossline mention and lots of talks and a number of talks today. We have a happy hour later today we've got a booth set up. So >>I'll be there folks. Just fyi >>And everyone will be there now. Yeah. Quick update. What's up? What's new with the cross plane project? Can you share a little commercial? What's the most important stories going on there? >>So cross plane is growing obviously, and we're seeing a ton of adoption of cross plane, especially actually in large enterprise, which is really exciting cuz they're usually the slow to move and cross plane is so central, so it's now in hundreds and thousands of deployments in woohoo, which is amazing to see. And so the, the project itself is adding a ton of features, reducing friction in terms of adoption, how people ride these control planes and alter them coverage of the space. As you know, controls are only useful when you connect them to things. And the space is like the amount of things you can connect control planes to is increasing on a day to day basis and the maturity is increasing. So it's just super exciting to see all of this right >>Now. How would you categorize the landscape? We were just talking earlier in another segment, we're in Detroit Motor City, you know, it's like teaching someone how to drive a car. Kubernetes pluss, okay, switch the gears like, you know, don't hit the other guy. You know? Now once you learn how to drive, they want a sports car. How do you keep them that progression going? How do you keep people to grow continuously? Where do you see the DevOps and or folks that are doing cross playing that are API hardcore? Cause that's a good IQ that shows 'em that they're advancing. Where's the IQ level of advancement relative to the industry? Is the adoption just like, you know, getting going? Are people advancing? Yeah. Sounds like your customers are heavily down the road on >>Yeah, the way I would describe it is there's a progression happening, right? It, it DevOps was make, initially it was like how do I keep things running right? And it transitioned to how do I automate things so that I don't have to be involved when things are running, running. Right now we're seeing a next turn, which is how do I build what looks like a product that offers shared services or a platform so that people consume it like a product, right? Yeah. And now I'm now transition becomes, well I'm an, I'm a developer on a product in operations building something that looks like a product and thinking about it as a, as a has a user interface. >>Ops of the new devs. >>That's correct. Yeah. There we go. >>Talk about layers. Talk about layers on layers on >>Layers. It's not confusing at all John. >>Well, you know, when they have the architecture architectural list product that's coming. Yeah. But this is what's, I mean the Debs are got so much DevOps in the front and the C I C D pipeline, the ops teams are now retrofitting themselves to be data and security mainly. And that's just guardrails, automation policy, seeing a lot of that kind of network. Like exactly. >>Function. >>Yep. And they're, they're composing, not maybe coding a little bit, but they not, they're not >>Very much. They're in the composition, you know that as a daily thing. They're, they're writing compositions, they're building things, they're putting them together and making them work. >>How new is this in your mind? Cause you, you've watching this progress, you're in the middle of it, you're in the front wave of this. Is it adopting faster now than ever before? I mean, if we talked five years ago, we were kind of saying this might happen, but it wasn't happening today. It kind, it is, >>It's kind of, it's kind of amazing. Like, like everybody's writing these cloud services now. Everybody's authoring things that look like API services that do things on top of the structure. That move is very much, has a ton of momentum right now and it's happening mainstream. It, it's becoming mainstream. >>Speaking of momentum, but some I saw both on your LinkedIn as well as on your badge today that you are hiring. This is your opportunity to shamelessly plug. What are you looking for? What can people expect in terms of your company culture? >>Yeah, so we're obviously hiring, we're hiring both on the go to market side or we're hiring on the product and engineering side. If you want to build, well a new cloud platform, I won't say the word super cloud again, but if you want to, if you're excited about building a cloud platform that literally sits on top of, you know, the other cloud platforms and offers services on top of this, come talk to us. We're building something amazing. >>You're creating a super cloud tool kit. I'll say it >>On that note, think John Farer has now managed to get seven uses of the word super cloud into this broadcast. We sawm tomorrow. Thank you so much for joining us today. It's been a pleasure. I can't wait to see more of you throughout the course of Cuban. My name is Savannah Peterson, everyone, and thank you so much for joining us here on the Cube where we'll be live from Detroit, Michigan all week.
SUMMARY :
My name is Savannah Peterson, coming to you live from the Kim Con Show Great, great, great to have you on the cube. Looking forward to hearing from this guest. keynote this morning, which is very, very exciting. Us. Thank you guys. Did you know you And they mentioned all these projects and you know, we were like, Wow, So how many times is this Super cloud? He enables a lot of great things that Brian Super great time on the queue. You've been to every cub com, you've been in open source, you've seen the seen where it's been, where it is now. the cloud data of ecosystem that you were seeing around here. DevSecOps absolutely dominated the playbook, if you will. They become, you know, ubiquitous as You will take a minute to just explain what you guys are selling and doing. and then offer self-service abstractions to their, you know, developers and customers. I mean, you as a company are all And if you don't innovate these days, you're in trouble. being across the spectrum of tools that people are leveraging you that model, you can get the best of world both worlds. So the problem with infrastructure is code you're saying is, is that it's not this new layer to you can write, you know, infrastructures, codes using whatever tooling you like to And this also just not to bring in the clouds here, but this might bring up the idea that available to them because they don't have time to go, you know, build portability layers and the day, you actually gonna, the work innovations gonna stunt the growth. I mean look, we've had standards emerge like, you know, if you look at my S SQL for example, You got the project, you get the cross playing project, that's community. So that's The key. you have four events on where can people find you if they're tuning in. Upbound at IO is the place to find Upbound and where I I'll be there folks. Can you share a little commercial? space is like the amount of things you can connect control planes to is increasing on a day to day basis and Is the adoption just like, you know, getting going? Yeah, the way I would describe it is there's a progression happening, right? That's correct. Talk about layers on layers on It's not confusing at all John. Well, you know, when they have the architecture architectural list product that's coming. they're not They're in the composition, you know that as a daily thing. I mean, if we talked five years ago, we were kind of saying this might Everybody's authoring things that look like API services that do things on top of the structure. What are you looking for? a cloud platform that literally sits on top of, you know, the other cloud platforms You're creating a super cloud tool kit. is Savannah Peterson, everyone, and thank you so much for joining us here on the Cube where we'll be live
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Rukmini Iyer, Microsoft | WiDS 2022
>>Live from Stanford university on your host. Lisa Martin. My next guest joins me with many I, our corporate vice president at Microsoft, Rick Minnie. It's great to have you on the program. Thank you for having me. Tell me a little bit about your background. So you run Microsoft advertising, engineering organizations. You also manage a multi-billion dollar marketplace globally. Yes. Big responsibilities. >>A little bit >>About you and your role at Microsoft. >>So basically online advertising, you know, funds a lot of the consumer services like search, you know, feeds. And so I run all of the online advertising pieces. And so my team is a combination of machine learning in theory, software engineers, online services. So you think of you think of what needs to happen for running an online advertising ecosystem? That's billions of dollars. I have all these people on my team when I get to work with these fantastic people. So that's my >>Roles. We have a really diverse team. >>Yes. My background itself is in AI. So my PhD was in language modeling and natural language processing. That's how I got into the space. And then I did, you know, machine learning. Then I did some auctions and then I'd, you know, I basically have touched almost all pieces of the puzzle. So from, I appreciate what's required to run a business the size. And so from that perspective, you know, yeah, it is a lot of diverse people, but at the same time, I feel like I know what they do >>Right then interdisciplinary collaboration must be incredibly important and >>Powerful. It is. I mean, for machine learning engineer or machine learning scientists to be successful, when you're running a production system, they have to really appreciate what constraints are there, you know, required online. So you have to look at how much CPU you use, how much memory you need, how fast can your model inference run with your model. And so they have to work very closely with the soft, soft engineering field. But at the same time, the software engineering guys need to know that their job is not to constrain the machine learning scientists. So, you know, as the models get larger, they have to get more creative. Right. And if that balance is right, then you get a really ambitious product. If that balance is not right, then you end up with a very small micro micro system. And so my job is to really make sure that the team is really ambitious in their thinking, not always liking, pushing the borders of what can be done. >>I like that pushing the borders of what can be done. You know, we, we often, when we talk about roles in, in stammered technology, we've talked about the hard skills, but the soft skills you've mentioned creativity. I always think creativity and curiosity are two soft skills that are really important in data science and AI. Talk to me about what your thoughts are. There >>Definitely creativity, because a lot of the problems that you, you know, when you're in school, the problems you face are very theoretical problems. And when you go into the industry and you realize that you need to solve a problem using the theory you learned, then you have to either start making different kinds of assumptions or realize that some assumptions just can be made because life is messy and online. You know, users are messy. They don't all interact with your system the same way. So you get creative in what can be solved. And then what needs to be controlled and folks who can't figure that piece out, they try to solve everything using machine learning, and they become a perfectionist, but nothing ever gets done then. So you need this balance and, and creativity plays a huge role in that space. And collaboration is you're always working with a diverse group of people. So explaining the problem space to someone who's selling your product, say someone is, you know, you build this automated bidding engine and they have to take this full mouth full and sell it to a customer. You've got to give them the terminology to use, tell, explain to them what are the benefits if somebody uses that. So I, I feel people who can empathize with the fact that this has to be explained, do a lot better when they're working in a product system, you know, bringing machine learning to a production system. >>Right. There's a lot of enablement >>There. Yes, exactly. Yeah. Yeah. >>Were you always interested in, in stem and engineering and AIS from when you were small? >>Somewhat? I mean, I've been, I got to my college degree. I was very certain by that point I wanted to be an engineer and my path to AI was kind of weird because I didn't really want to do computer science. So I ended up doing electrical engineering, but in my last year I did a project on speech recognition and I got introduced to computer programming. That was my first introduction to computer programming at the end of it, I knew I was going to work in the space. And so I came to the U S with less than three or four months of a computer engineering background. You know, I barely knew how to code. I had done some statistics, but not nearly enough to be in machine learning. And, but I landed in a good place. And I came to be in Boston university and I landed in a great lab. And I learned everything on my feet in that lab. I do feel like from that point onwards, I have always been interested and I'm never satisfied with just being interested in what's hot right now. I really want to know what can be solved later in the future. So that combination, I think, you know, really keeps me always learning, growing, and I'm never happy with just what's being done. >>Right? Yeah. We here, we've been hearing a lot about that today at weds. Just the tremendous opportunities that are here, the opportunities for data science, for good drones, for good data science and AI in healthcare and in public transportation. For example, you've been involved in with winds from the beginning. So you've gotten to see this small movement grow into this global really kind of is a >>Phenomenon. It is, >>It's a movement. Yes. You talk to me about your involvement with winds from the beginning and some of the things that you're helping them do. And now, >>So I, I first met Karen and marble initially when I was trying to get students from ICME to apply for roles in Microsoft. I really thought they had the right mix of applied and research mindset and the skill sets that were coming out of ICME rock solid in their math and theoretical foundations. So that's how I got to know them. And then they were just thinking about bids at that point in time. And so I said, you know, how can I help? And so I think I've been a keynote speaker, Pam list run a workshop. And then I got involved with the woods high school volunteer effort. And I'd say, that's the most rewarding piece of my visit involvement. And so I've been with them every year. I never Ms. Woods. I'm always here. And I think it is, you know, Grace Hopper was the technology conference for women and, and it's, it's, it's an awesome conference. I mean, it's amazing to sit next to so many women engineers, but data science was a part of it, but not a critical part of it. And so having this conference, that's completely focused on data science and making it accessible. The talks are accessible, making it more personable to, to all the invitees here. I think it creates a great community. So for me, I think it's, I hope they can run this and grow this for >>Yeah. Over 200 online events this year in 60 countries, they're aiming to reach a hundred thousand people annually. It's, it's grown dramatically in a short time period. Yes, >>Absolutely. Yeah. It hasn't been that long. It hasn't been that long and every year they add something new to the table. So for this year, I mean last year I thought the high schoolers, they started bringing in the high schoolers and this year again, I thought the high school. >>Yeah, >>Exactly. And I think the mix of getting data science from across a diversity, because a lot of the conferences are very focused. Like, you know, they, they will be the focused on healthcare and data science or pure AI or pure machine learning. This conference has a mix of a lot of different elements. And so attendees get to see how it's something is being used in healthcare and how something is being used in recommendations. And I think that diversity is really valuable. >>Oh, it's hugely valuable that the thought diversity is this is probably the conference where I discovered what thought diversity was if only a few years ago and the power and the opportunities that it can unlock for people everywhere for businesses in any industry. Yes. >>I want to kind of play off one of the things you said before, you know, data science for good, the, the incredible part of data sciences, you can do good wherever you are with data science. So take online advertising, you know, we build products for all advertisers, but we quickly figured out that are really large advertisers. They have their own data science teams and they are optimizing and, you know, creating new ads and making sure the best ads are serving at all times. They have figured out, you know, they have machine learning pipelines, so they are really doing their best already. But then there's this whole tale of small advertisers who just don't have the wherewithal or the knowledge to do any of that. Now, can you make data, use data science and your machine learning models and make it accessible for that long table? Pretty much any product you build, you will have the symptom of heavy users and then the tail users. And can you create an experience that is as valuable for those tailored users as it is for the heavy users. So data science for good exists, whatever problem you're solving, basically, >>That's nice to hear. And so you're going to be participating in some of the closing remarks today. What are some of the pearls of wisdom that you're going to enlighten the audience with today? >>Well, I mean the first thing I, to tell this audiences that they need to participate, you know, in whatever they shaped form, they need to participate in this movement of getting more women into stem and into data science. And my reasoning is, you know, I joined the lab and my professor was a woman and she was very strong scientists, very strong engineer. And that one story was enough to convince me that I belong. And if you can imagine that we create thousands of these stories, this is how you create that feeling of inclusion, where people feel like they belong. Yeah. Look, just look at those other 50 people here, those other a hundred stories here. This is how you create that movement. And so the first thing I want the audience to do is participate, come back, volunteer, you know, submit papers for keynote speeches, you know, be a part of this movement. >>So that's one. And then the second is I want them to be ambitious. So I don't want them to just read a book and apply the theory. I really want them to think about what problem are they solving and could they have solved it in the, in the scale manner that it can be solved. So I'll give a few examples and problems and I'll throw them out there as well. So for instance, experimentation, one of the big breakthroughs that happened in a lot of these large companies in data science is experimentation. You can AB experiment pretty much anything. You know, we can, Google has this famous paper where they talk about how they experimented with thousands of different blues just to get the right blue. And so experimentation has been evolving and data scientists are figuring out that if they can figure out interactions between experiments, you can actually run multiple experiments on the same user. >>So at any given time, you may be subject to four or five different experiments. Now, can we now scale that to infinity so that you can actually run as many experiments as you want questions like these, you shouldn't stop with just saying, oh, I know how AB experimentation works. The question you should be asking is how many such experiments can I run? How do I scale the system? As one of the keynote speakers initially talked about the unasked questions. And I think that's what I want to leave this audience with that don't stop at, you know, answering the questions that you're asked or solving the problems. You know, of you think about the problems you haven't solved your blind spots, you know, those blind spots and that I think I want ambitious data scientists. And so that's the message I want to give this audience. >>I can feel your energy when you say that. And you're involved with, with, with Stanford program for middle school and high school girls. If we look at the data and we see, there's still only about a quarter of stem positions are filled by females, what do you see? Do you see an inspiring group of young women in those middle school and high school girls that, that you see we're, we're on trend to start increasing that percentage. >>So I had a high schooler who just went, you know, she, she, she just, she's at UCLA now shout out to her and she, but she just went through high school. And what I realized is it's the same problem of not having enough stories around you, not having enough people around you that are all echoing the sentiment for, Hey, I love math. A lot of girls just don't talk about us. Yeah. And so I think the reason I want to start in middle school and high school is I think the momentum needs to start there. Yes. Because they get to college. And actually you heard my story. I didn't know any programming until I came here and I had already finished my four years of college and I still figured it out. Right. But a lot of women lose confidence to change fields after four years of college. >>Yes. And so if you don't catch them in early and you're catching them late, then you need to give them this boost of confidence or give them that ramp up time to learn, to figure out, like, I have a few people who are joining me from pure math nowadays. And these kids, these kids come in and within six months they're off and running. So, you know, in the interview phase, people might say, oh, they don't have any coding skills. Six months later, if you interview them, they pick up coding skills. Yeah. And so if you can get them started early on, I think, you know, they don't have this crisis of confidence of moving, changing fields. That's why I feel, and I don't think we are there yet, to be honest, I don't think yet. I think >>You still think there are plenty of girls being told. Now you can't do computer science. No, you can't do physics. No, you can't do math. >>Actually. They are denying it to themselves in many cases because they say, Hey, I go to physics class and there are two boys, two girls out of 50 boys. And I don't think girls are in, you know, you get the stereotype that maybe girls are not interested in physics. And it's not about, Hey, as a girl, I'm doing really well in physics. Maybe I should take this as my career. So I do feel we need to create more resounding stories in the area. And then I think we'll drum up that momentum. That's >>A great point. More stories, more and names to success here so that she can be what she can see exactly what many it's been great having you on the program. Thank you for joining me and sharing your background and some of the pearls of wisdom that you're gonna be dropping on the audience shortly today. We appreciate your insights. Thank you. My pleasure. Who Rick, Minnie, I are. I'm Lisa Martin. You're watching the cubes coverage weds 2022. We'll be right back after a short break.
SUMMARY :
It's great to have you on the program. So basically online advertising, you know, funds a lot of the consumer services like search, We have a really diverse team. And so from that perspective, you know, yeah, it is a lot of diverse people, And so they have to work I like that pushing the borders of what can be done. And when you go into the industry and you realize There's a lot of enablement And so I came to the U S with less than opportunities that are here, the opportunities for data science, It is, And now, And so I said, you know, how can I help? Yes, So for this year, I mean last year I thought the high schoolers, And so attendees get to see how it's something is being used in healthcare and how the power and the opportunities that it can unlock for people everywhere I want to kind of play off one of the things you said before, you know, data science for good, And so you're going to be participating in some of the closing remarks today. And if you can imagine that we create thousands of these stories, this is how you create out that if they can figure out interactions between experiments, you can actually run multiple experiments You know, of you think about the problems you haven't solved your blind spots, what do you see? So I had a high schooler who just went, you know, she, she, she just, she's at UCLA now shout out to her and And so if you can get them started early on, No, you can't do physics. you know, you get the stereotype that maybe girls are not interested in physics. what many it's been great having you on the program.
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Breaking Analysis: How Nvidia Wins the Enterprise With AI
from the cube studios in palo alto in boston bringing you data-driven insights from the cube and etr this is breaking analysis with dave vellante nvidia wants to completely transform enterprise computing by making data centers run 10x faster at one tenth the cost and video's ceo jensen wang is crafting a strategy to re-architect today's on-prem data centers public clouds and edge computing installations with a vision that leverages the company's strong position in ai architectures the keys to this end-to-end strategy include a clarity of vision massive chip design skills a new arm-based architecture approach that integrates memory processors i o and networking and a compelling software consumption model even if nvidia is unsuccessful at acquiring arm we believe it will still be able to execute on this strategy by actively participating in the arm ecosystem however if its attempts to acquire arm are successful we believe it will transform nvidia from the world's most valuable chip company into the world's most valuable supplier of integrated computing architectures hello everyone and welcome to this week's wikibon cube insights powered by etr in this breaking analysis we'll explain why we believe nvidia is in the right position to power the world's computing centers and how it plans to disrupt the grip that x86 architectures have had on the data center for decades the data center market is in transition like the universe the cloud is expanding at an accelerated pace no longer is the cloud an opaque set of remote services i always say somewhere out there sitting in a mega data center no rather the cloud is extending to on-premises data centers data centers are moving into the cloud and they're connecting through adjacent locations that create hybrid interactions clouds are being meshed together across regions and eventually will stretch to the far edge this new definition or view of cloud will be hyper distributed and run by software kubernetes is changing the world of software development and enabling workloads to run anywhere open apis external applications expanding the digital supply chains and this expanding cloud they all increase the threat surface and vulnerability to the most sensitive information that resides within the data center and around the world zero trust has become a mandate we're also seeing ai being injected into every application and it's the technology area that we see with the most momentum coming out of the pandemic this new world will not be powered by general purpose x86 processors rather it will be supported by an ecosystem of arm-based providers in our opinion that are affecting an unprecedented increase in processor performance as we have been reporting and nvidia in our view is sitting in the poll position and is currently the favorite to dominate the next era of computing architecture for global data centers public clouds as well as the near and far edge let's talk about jensen wang's clarity of vision for this new world here's a chart that underscores some of the fundamental assumptions that he's leveraging to expand his market the first is that there's a lot of waste in the data center he claims that only half of the cpu cores deployed in the data center today actually support applications the other half are processing the infrastructure all around the applications that run the software defined data center and they're terribly under utilized nvidia's blue field three dpu the data processing unit was described in a blog post on siliconangle by analyst zias caravala as a complete mini server on a card i like that with software defined networking storage and security acceleration built in this product has the bandwidth and according to nvidia can replace 300 general purpose x86 cores jensen believes that every network chip will be intelligent programmable and capable of this type of acceleration to offload conventional cpus he believes that every server node will have this capability and enable every packed of every packet and every application to be monitored in real time all the time for intrusion and as servers move to the edge bluefield will be included as a core component in his view and this last statement by jensen is critical in our opinion he says ai is the most powerful force of our time whether you agree with that or not it's relevant because ai is everywhere an invidious position in ai and the architectures the company is building are the fundamental linchpin of its data center enterprise strategy so let's take a look at some etr spending data to see where ai fits on the priority list here's a set of data in a view that we often like to share the horizontal axis is market share or pervasiveness in the etr data but we want to call your attention to the vertical axis that's really really what really we want to pay attention today that's net score or spending momentum exiting the pandemic we've seen ai capture the number one position in the last two surveys and we think this dynamic will continue for quite some time as ai becomes the staple of digital transformations and automations an ai will be infused in every single dot you see on this chart nvidia's architectures it just so happens are tailor made for ai workloads and that is how it will enter these markets let's quantify what that means and lay out our view of how nvidia with the help of arm will go after the enterprise market here's some data from wikibon research that depicts the percent of worldwide spending on server infrastructure by workload type here are the key points first the market last year was around 78 billion dollars worldwide and is expected to approach 115 billion by the end of the decade this might even be a conservative figure and we've split the market into three broad workload categories the blue is ai and other related applications what david floyer calls matrix workloads the orange is general purpose think things like erp supply chain hcm collaboration basically oracle saps and microsoft work that's being supported today and of course many other software providers and the gray that's the area that jensen was referring to is about being wasted the offload work for networking and storage and all the software defined management in the data centers around the world okay you can see the squeeze that we think compute infrastructure is gonna gonna occur around that orange area that general-purpose workloads that we think is going to really get squeezed in the next several years on a percentage basis and on an absolute basis it's really not growing nearly as fast as the other two and video with arm in our view is well positioned to attack that blue area and the gray area those those workload offsets and the new emerging ai applications but even the orange as we've reported is under pressure as for example companies like aws and oracle they use arm-based designs to service general purpose workloads why are they doing that cost is the reason because x86 generally and intel specifically are not delivering the price performance and efficiency required to keep up with the demands to reduce data center costs and if intel doesn't respond which we believe it will but if it doesn't act arm we think will get 50 percent of the general purpose workloads by the end of the decade and with nvidia it will dominate the blue the ai and the gray the offload work when we say dominate we're talking like capture 90 percent of the available market if intel doesn't respond now intel they're not just going to sit back and let that happen pat gelsinger is well aware of this in moving intel to a new strategy but nvidia and arm are way ahead in the game in our view and as we've reported this is going to be a real challenge for intel to catch up now let's take a quick look at what nvidia is doing with relevant parts of its pretty massive portfolio here's a slide that shows nvidia's three chip strategy the company is shifting to arm-based architectures which we'll describe in more detail in a moment the slide shows at the top line nvidia's ampere architecture not to be confused with the company ampere computing nvidia is taking a gpu centric approach no surprise obvious reasons there that's their sort of stronghold but we think over time it may rethink this a little bit and lean more into npus the neural processing unit we look at what apple's doing what tesla are doing we see opportunities for companies like nvidia to really sort of go after that but we'll save that for another day nvidia has announced its grace cpu a nod to the famous computer scientist grace hopper grace is a new architecture that doesn't rely on x86 and much more efficiently uses memory resources we'll again describe this in more detail later and the bottom line there that roadmap line shows the bluefield dpu which we described is essentially a complete server on a card in this approach using arm will reduce the elapsed time to go from chip design to production by 50 we're talking about shaving years down to 18 months or less we don't have time to do a deep dive into nvidia's portfolio it's large but we want to share some things that we think are important and this next graphic is one of them this shows some of the details of nvidia's jetson architecture which is designed to accelerate those ai plus workloads that we showed earlier and the reason is that this is important in our view is because the same software supports from small to very large including edge systems and we think this type of architecture is very well suited for ai inference at the edge as well as core data center applications that use ai and as we've said before a lot of the action in ai is going to happen at the edge so this is a good example of leveraging an architecture across a wide spectrum of performance and cost now we want to take a moment to explain why the moved arm-based architectures is so critical to nvidia one of the biggest cost challenges for nvidia today is keeping the gpu utilized typical utilization of gpu is well below 20 percent here's why the left hand side of this chart shows essentially racks if you will of traditional compute and the bottlenecks that nvidia faces the processor and dram they're tied together in separate blocks imagine there are thousands thousands of cores in a rack and every time you need data that lives in another processor you have to send a request and go retrieve it it's very overhead intensive now technologies like rocky are designed to help but it doesn't solve the fundamental architectural bottleneck every gpu shown here also has its own dram and it has to communicate with the processors to get the data i.e they can't communicate with each other efficiently now the right hand side side shows where nvidia is headed start in the middle with system on chip socs cpus are packaged in with npus ipu's that's the image processing unit you know x dot dot dot x pu's the the alternative processors they're all connected with sram which is think of that as a high speed layer like an layer one cache the os for the system on a chip lives inside of this and that's where nvidia has this killer software model what they're doing is they're licensing the consumption of the operating system that's running this system on chip in this entire system and they're affecting a new and really compelling subscription model you know maybe they should just give away the chips and charge for the software like a razer blade model talk about disruptive now the outer layer is the the dpu and the shared dram and other resources like the ampere computing the company this time cpus ssds and other resources these are the processors that will manage the socs together this design is based on nvidia's three chip approach using bluefield dpu leveraging melanox that's the networking component the network enables shared dram across the cpus which will eventually be all arm based grace lives inside the system on a chip and also on the outside layers and of course the gpu lives inside the soc in a scaled-down version like for instance a rendering gpu and we show some gpus on the outer layer as well for ai workloads at least in the near term you know eventually we think they may reside solely in the system on chip but only time will tell okay so you as you can see nvidia is making some serious moves and by teaming up with arm and leaning into the arm ecosystem it plans to take the company to its next level so let's talk about how we think competition for the next era of compute stacks up here's that same xy graph that we love to show market share or pervasiveness on the horizontal tracking against next net score on the vertical net score again is spending velocity and we've cut the etr data to capture players that are that are big in compute and storage and networking we've plugged in a couple of the cloud players these are the guys that we feel are vying for data center leadership around compute aws is a very strong position we believe that more than half of its revenues comes from compute you know ec2 we're talking about more than 25 billion on a run rate basis that's huge the company designs its own silicon graviton 2 etc and is working with isvs to run general purpose workloads on arm-based graviton chips microsoft and google they're going to follow suit they're big consumers of compute they sell a lot but microsoft in particular you know they're likely to continue to work with oem partners to attack that on-prem data center opportunity but it's really intel that's the provider of compute to the likes of hpe and dell and cisco and the odms which are the odms are not shown here now hpe let's talk about them for a second they have architectures and i hate to bring it up but remember the machine i know it's the butt of many jokes especially from competitors it had been you know frankly hpe and hp they deserve some of that heat for all the fanfare and then that they they put out there and then quietly you know pulled the machine or put it out the pasture but hpe has a strong position in high performance computing and the work that it did on new computing architectures with the machine and shared memories that might be still kicking around somewhere inside of hp and could come in handy for some day in the future so hpe has some chops there plus hpe has been known hp historically has been known to design its own custom silicon so i would not count them out as an innovator in this race cisco is interesting because it not only has custom silicon designs but its entry into the compute business with ucs a decade ago was notable and they created a new way to think about integrating resources particularly compute and networking with partnerships to add in the storage piece initially it was within within emc prior to the dell acquisition but you know it continues with netapp and pure and others cisco invests they spend money investing in architectures and we expect the next generation of ucs oh ucs2 ucs 2.0 will mark another notable milestone in the company's data center business dell just had an amazing quarterly earnings report the company grew top line revenue by around 12 percent and it wasn't because of an easy compare to last year dells is simply executing despite continued softness in the legacy emc storage business laptop the laptop demand continued to soar in dell server business it's growing again but we don't see dell as an architectural innovator per se in compute rather we think the company will be content to partner with suppliers whether it's intel nvidia arm-based partners or all of the above dell we think will rely on its massive portfolio its excellent supply chain and execution ethos to compete now ibm is notable for historical reasons with its mainframe ibm created the first great compute monopoly before it unwind and wittingly handed it to intel along with microsoft we don't see ibm necessarily aspiring to retake that compute platform mantle that once once held with mainframes rather red hat in the march to hybrid cloud is the path that we think in our view is ibm's approach now let's get down to the elephants in the room intel nvidia and china inc china is of course relevant because of companies like alibaba and huawei and the chinese chinese government's desire to be self-sufficient in semiconductor technology and technology generally but our premise here is that the trends are favoring nvidia over intel in this picture because nvidia is making moves to further position itself for new workloads in the data center and compete for intel's stronghold intel is going to attempt to remake itself but it should have been doing this seven years ago what pat gelsinger is doing today intel is simply far behind and it's going to take at least a couple years for them to really start to to make inroads in this new model let's stay on the nvidia v intel comparison for a moment and take a snapshot of the two companies here's a quick chart that we put together with some basic kpis some of these figures are approximations or they're rounded so don't stress over it too much but you can see intel is an 80 billion dollar company 4x the size of nvidia but nvidia's market cap far exceeds that of intel why is that of course growth in our view it's justified due to that growth and nvidia's strategic positioning intel used to be the gross margin king but nvidia has much higher gross margins interesting now when it comes down to free cash flow intel is still dominant as it pertains to the balance sheet intel is way more capital intensive than nvidia and as it starts to build out its foundries that's going to eat into intel's cash position now what we did is we put together a little pro forma on the third column of nvidia plus arm circa let's say the end of 2022. we think they could get to a run rate that is about half the size of intel and that can propel the company's market cap to well over half a trillion dollars if they get any credit for arm they're paying 40 billion dollars for arm a company that's you know sub 2 billion the risk is that because of the arm because the arm deal is based on cash plus tons of stock it could put pressure on the market capitalization for some time arm has 90 percent gross margins because it pretty much has a pure license model so it helps the gross margin line a little bit for this in this pro forma and the balance sheet is a swag arm has said that it's not going to take on debt to do the transaction but we haven't had time to really dig into that and figure out how they're going to structure it so we took a took a swag in in what we would do with this low interest rate environment but but take that with a grain of salt we'll do more research in there the point is given the momentum and growth of nvidia its strategic position in ai is in its deep engineering they're aimed at all the right places and its potential to unlock huge value with arm on paper it looks like the horse to beat if it can execute all right let's wrap up here's a summary look the architectures on which nvidia is building its dominant ai business are evolving and nvidia is well positioned to drive a truck right to the enterprise in our view the power has shifted from intel to the arm ecosystem and nvidia is leaning in big time whereas intel it has to preserve its current business while recreating itself at the same time this is going to take a couple of years but intel potentially has the powerful backing of the us government too strategic to fail the wild card is will nvidia be successful in acquiring arm certain factions in the uk and eu are fighting the deal because they don't want the u.s dictating to whom arm can sell its technology for example the restrictions placed on huawei for many suppliers of arm-based chips based on u.s sanctions nvidia's competitors like broadcom qualcomm at all are nervous that if nvidia gets armed they will be at a competitive disadvantage they being invidious competitors and for sure china doesn't want nvidia controlling arm for obvious reasons and it will do what it can to block the deal and or put handcuffs on how business can be done in china we can see a scenario where the u.s government pressures the uk and eu regulators to let this deal go through look ai and semiconductors you can't get much more strategic than that for the u.s military and the u.s long-term competitiveness in exchange for maybe facilitating the deal the government pressures nvidia to guarantee some feed to the intel foundry business while at the same time imposing conditions that secure access to arm-based technology for nvidia's competitors and maybe as we've talked about before having them funnel business to intel's foundry actually we've talked about the us government enticing apple to do so but it could also entice nvidia's competitors to do so propping up intel's foundry business which is clearly starting from ground zero and is going to need help outside of intel's own semiconductor manufacturing internally look we don't have any inside information as to what's happening behind the scenes with the us government and so forth but on its earning call on its earnings call nvidia said they're working with regulators that are on track to complete the deal in early 2022. we'll see okay that's it for today thank you to david floyer who co-created this episode with me and remember i publish each week on wikibon.com and siliconangle.com these episodes they're all available as podcasts all you're going to do is search breaking analysis podcast and you can always connect with me on twitter at dvalante or email me at david.valante siliconangle.com i always appreciate the comments on linkedin and in the clubhouse please follow me so you can be notified when we start a room and riff on these topics and don't forget to check out etr.plus for all the survey data this is dave vellante for the cube insights powered by etr be well and we'll see you next time [Music] you
SUMMARY :
and it's the technology area that we see
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Real World Experiences with HPE GreenLake, CR Howdyshell & Srini Vanga
>>Hello, I'm CR howdy shell president at advisors, uh, excited to be participating in GreenLake day Han joined by valued long-term 15 year customer Srini Vanga he's vice president information technology at wr grace and company Srini. Thanks for joining me today, especially in light of the $570 million acquisition completed yesterday. Congratulations on that. And can you tell us a little bit about yourself, your organization, and a bit about the relationship you've had with advising? >>Sure. Uh, thank you, Sierra, let me start with grace. Grace is a $2 billion global specialty chemical manufacturing company. It's got two main business segments, catalyst technologies and materials technologies. Our FCC catalyst technologies help our petrochemical refining customers in producing, uh, mainly transportation fuel and petrochemical feedstock. So, and our materials technology business delivers silica based materials to our customers to improve their products and processes in, uh, segments like coatings, uh, consumer industrial and, uh, pharma businesses. Um, as a CRE, as you just mentioned, uh, we recently closed it in acquisition and acquired the fine chemicals business of, uh, Alvamar, which will increase our business share of a pharma business. So coming back to me, um, uh, regarding myself, I've been with the grays for 22 years. It's been a long time guys. So I I've been mainly in the SAP technology area and took over the role of the, uh, Weiss president and head of it for years back. Um, and I've been working with the advisors for almost 15 years now, and it's been an excellent strategic partnerships. >>Well, thank you. And we definitely appreciate the business and, uh, the relationship. So, uh, we'll, we'll move on to the next question. So what are, what are the most important factors for you to be successful in the business? Obviously, growth is going to be key with what you just, just accomplished with the acquisition, but, uh, one of the most important factors for you to be successful >>Since, uh, since grace is a specialty chemical manufacturing company, uh, it's very important for us to understand and, uh, sometimes even anticipate, uh, uh, exact customer requirements and then, uh, quickly create that a special material which helps improve our customer's products and processes. That's the most important thing for us. Um, the company depends on me and my team, uh, to provide value to our business and, uh, helping them make decisions quicker and in real time and, uh, adaptable, uh, to the ever changing market, the business niche this year. So that's the most important factor. >>Great. It is obviously playing a, a bigger role as, as you mean. Good. So what are some of the most, I don't like to use the word pain points, but I'll call them business challenges, you know, in your industry. >>Um, so building on my previous point, right? So chemical manufacturing is not new and it has a wall or the years and, and with numerous mergers and acquisitions along the way, uh, the systems and processes are not always, uh, harmonized are standardized. So keeping it moving together and in the same direction has, uh, has always been a challenge, right? And, and added to that COVID has affected most of the sector. And, uh, and our under our industry is no exception, especially in the refining sector. Uh, we need to be able to provide, uh, rapid customization to our customers, uh, which means our business, uh, which needs a flexible computing power, uh, to process and analyze huge amounts of these, the material properties data, and, and allow them to come up with products, uh, back to, we can go to market faster than our competitors. Yeah. >>Right. Got it. And obviously that's key, you touched on this briefly, but I'd really like to hear more about how your business has changed in the last year. You mentioned COVID so love to hear how things have changed and what you can share >>So specifically about COVID right. So about 50% of our employees have been working remotely since March of last year. Um, unless unlike other industries, uh, we cannot go a hundred percent remote, uh, because we have chemical plants to run and chemical labs to operate. So we'll always be at this 50%. So technology has enabled us to do that. We have done a lot of things remotely, which we never thought possible. Um, um, we did work two on factory visits for our pharma customers, our remote plant startup for our poly properly in, uh, uh, customers. Um, and also did virtual, um, annual customer conferences. Uh, in the end, some of this will go back to pre COVID days, but most of this is going to stay and stay here for good. >>Well, congratulations on that, because I think the whole working remote, I think we're all seeing the challenges, but obviously it looks like you've seized the challenge and it's going to be more of a business as usual going forward. Yeah. Well, congratulations. That's key obviously to the business also going forward and with that, with a hybrid model, I mean, many customers, the hybrid clouds with journey, will you share with us at wr grace and company journey for the hybrid cloud? >>Sure. So, yeah. Um, when I took over this role, uh, four years back, uh, I made a decision that I no longer want to be in this data center business. Uh, we need to focus on our core strength and core competencies as a chemical company. And, uh, I wanted it to be spending more time helping our, our business, uh, manufactured and sell our products safely and efficiently. So working with our strategic partner, uh, advisors and HPE, we moved ahead with, uh, with GreenLake, which just solved mainly my problem of this, uh, getting out of the data center business. Uh, we now have a private on-prem cloud solution that is elastic fully scalable and is, uh, based on the consumption model based model, right? So that's very similar to what these hyperscale cloud providers have. And I love it. This, the consumption based model is what, what is great about the GreenLake that I have signed up, um, with, with GreenLake, I can, uh, scale up quickly and I will, I can grow as my business needs grow. And, um, it makes, it makes this a perfect cloud solution for grace. >>That's great to hear it, especially since we are a big part of, and I'd have to agree, you know, with, with the words, getting out of the data center business, we're hearing it more and more as we, as we hear meet with more customers. So, and with that in a hybrid model, there are a lot of decisions to be made on what goes into public cloud. What should, what should remain on prem. And obviously this is a decision you had to make. This can be crucial when it comes down to business critical applications. How did you and your team approached this when you were looking at, at your SAP environment? >>Great question to CR, but for me, the answer is simple. Uh, as I told you previously, like I did not want to be in the business of data center. I also did not want to be in the business of developing custom applications. We retired most of our custom built applications in, uh, procurement sales, HR, and replaced them with the SAS providers like Ariba conquer Salesforce and success factors, which are all hosted in the cloud. Uh, these companies, uh, spend billions of dollars in R and D and come up with solutions that are state of the art in this, uh, in these processes that I talked to you about. Right? So, so unless I have a special need, which I don't in the finance procurement and HR, I don't need this custom built applications, which is the reason I went to these SAS based applications. All of which are hosted in the cloud. >>That leaves me with, uh, my mission critical application, which is SAP and there's peripherals, right. For business reasons. I wanted this on-prem. Um, so I chose the HPE GreenLake, uh, to host this on-prem in my own data center at, at our headquarters in Columbia, Maryland, but with the Dr. Capability in the cloud. Um, so that I don't have to have a colo facility, which I have right now from IDR. So I use both on-prem and cloud hybrid cloud for myself, uh, for, for grace. So I have very few custom built applications on prem. Um, and as these become more standardized, I certainly look at taking them to the cloud or even keeping them on prem. Um, so we wanted that inherent flexibility. So yeah, that's the reason we went to this model. >>That's great. Cause that leads in right into the next question I had for you many customers in this past year, they're all looking for the flexibility, right. And how important it is. Can you share with us the value you see from HPE GreenLake and, and how that provided flexibility for wr grace and company specifically to workloads that can easily scale up or down? >>The main thing that helped me make the decision for GreenLake is the GreenLake is sized with this 20% buffer that we can scale to in minutes, um, that would usually take a weeks or even months to deploy. We know how that power and the flexibility in mere minutes, uh, when not when our business comes to us with a new requirement, either for a new applications or new data analytics capability that needs computing power, I don't have to wait for two or three months to give them that capability. So I, it can be done right away with this 20% of flexibility. >>That's great. And agreed. So this is a newer question with, with the event of your, um, acquisition, how do you see that added flexibility when you're looking to integrate a new company, >>This, this is an exact, you, you hit it on the head, uh, CR that's true. If I were to, if I had to bring this on with this additional computing power, I would have had to place an order, wait for the codes, come back and do all that with this 30%, I can easily fit in a new acquisition. >>Well, that's great. And that, that, that really helps for the short and long run. I'm sure that helps the business. Yes. So last two questions really is. Can you talk about what really stood out for advisors with advice, et cetera, about advisors, you know, basically why advise X and what will you saw the benefit of working with us >>Advisor? you have a great team CR so, so I've been, I've been, I mean, I've been working with, I told you write for 15 years and, um, I've been working with the same account manager for most of these years and the team as well. Right? So, so the account manager and the team knows how I, and what I expect of the team, right. So I can call them 24, seven anytime day or night. And they, they always pick up my phone and assist me in that time of the need. That's the most important thing. That's the reason that I I've been working with adviser, extended advice, Excel always proposed good solutions to me, either with HP or with other vendors, I can always trust them. Um, we have developed a strong strategic relationship. And, um, more importantly, like I told you that there is this trust that is difficult to find, and, um, it has continued to endure. Um, and, um, I deal with a lot of it vendors and I can confidently say that advisors X is at the top of the list from the customer service perspectives here. >>Well, thank you. And listen, that means a lot. I know we've had some bumps, we, and I've been on the phone for some, some of the tougher times, but, you know, you get through those to the, to the good times like now, and, uh, really, really excited about what we're doing with GreenLake. So, and, and most importantly, appreciate that relationship. And I'm sure our on Akuna is going to love the fact that you mentioned the relationship. So thank you for that. You know, finally, you know, any, any parting words of wisdom, brother, customers, as they consider HPE GreenLake, >>Um, like a standard earlier, uh, you must ask yourself, do you really want to be in this data center business, uh, ask yourself what your core businesses and what your core competencies are and focus your business acumen to deliver those that value to your business. Um, I'm sure he will come to the same conclusion as we did, um, and take a good look at GreenLake fund itself, flexibility. Um, you be very pleased and happy with the value the solution provides to your business. >>I would have to agree and what we're seeing with the best of breed solutions you can bring forward with GreenLake. Uh, we're excited about it too. And look forward to doing more work with you and customers like wr grace and company. I just want to say thank you for the time as importantly, thank you for the business. Really do appreciate it and appreciate the, uh, the kind words. Thanks, and, uh, have a great day. >>Thank you. See ya.
SUMMARY :
And can you tell us a little bit about yourself, So coming back to me, um, uh, regarding myself, I've been with the grays for 22 Obviously, growth is going to be key with what you just, just accomplished with the acquisition, the company depends on me and my team, uh, to provide value to our business and, but I'll call them business challenges, you know, in your industry. the same direction has, uh, has always been a challenge, right? You mentioned COVID so love to hear how things have changed and what you can uh, because we have chemical plants to run and chemical labs to operate. That's key obviously to the business also going forward and with that, uh, I made a decision that I no longer want to be in this data center business. That's great to hear it, especially since we are a big part of, and I'd have to agree, you know, uh, in these processes that I talked to you about. Um, so I chose the HPE GreenLake, uh, to host this on-prem Cause that leads in right into the next question I had for you many customers in this past We know how that power and the flexibility in mere minutes, uh, So this is a newer question with, if I had to bring this on with this additional computing power, I would have had to place stood out for advisors with advice, et cetera, about advisors, you know, basically Um, and, um, I deal with a lot of it vendors And I'm sure our on Akuna is going to love the fact that you mentioned the relationship. Um, like a standard earlier, uh, you must ask yourself, do you really want to be in this data I just want to say thank you for the time Thank you.
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Diversity, Inclusion & Equality Leadership Panel | CUBE Conversation, September 2020
>> Announcer: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is theCUBE conversation. >> Hey, welcome back everybody Jeff Frick here with the cube. This is a special week it's Grace Hopper week, and Grace Hopper is the best name in tech conferences. The celebration of women in computing, and we've been going there for years we're not there this year, but one of the themes that comes up over and over at Grace Hopper is women and girls need to see women in positions that they can envision themselves being in someday. That is a really important piece of the whole diversity conversation is can I see people that I can role model after and I just want to bring up something from a couple years back from 2016 when we were there, we were there with Mimi Valdez, Christina Deoja and Dr. Jeanette Epps, Dr. Jeanette Epps is the astronaut on the right. They were there talking about "The Hidden Figures" movie. If you remember it came out 2016, it was about Katherine Johnson and all the black women working at NASA. They got no credit for doing all the math that basically keep all the astronauts safe and they made a terrific movie about it. And Janet is going up on the very first Blue Origin Space Mission Next year. This was announced a couple of months ago, so again, phenomenal leadership, black lady astronaut, going to go into space and really provide a face for a lot of young girls that want to get into that and its clearly a great STEM opportunity. So we're excited to have four terrific women today that well also are the leaders that the younger women can look up to and follow their career. So we're excited to have them so we're just going to go around. We got four terrific guests, our first one is Annabel Chang, She is the Head of State Policy and Government Regulations at Waymo. Annabel great to see you, where are you coming in from today? >> from San Francisco >> Jeff: Awesome. Next up is Inamarie Johnson. She is the Chief People and Diversity Officer for Zendesk Inamarie, great to see you. Where are you calling in from today? >> Great to be here. I am calling in from Palos Verdes the state >> Jeff: awesome >> in Southern California. >> Jeff: Some of the benefits of a virtual sometimes we can, we couldn't do that without the power of the internet. And next up is Jennifer Cabalquinto she is the Chief Financial Officer of the Golden State Warriors. Jennifer, great to see you Where are you coming in from today? >> Well, I wish I was coming in from the Chase Center in San Francisco but I'm actually calling in from Santa Cruz California today. >> Jeff: Right, It's good to see you and you can surf a lot better down there. So that's probably not all bad. And finally to round out our panelists, Kate Hogan, she is the COO of North America for Accenture. Kate, great to see you as well. Where are you coming in from today? >> Well, it's good to see you too. I am coming in from the office actually in San Jose. >> Jeff: From the office in San Jose. All right, So let's get into it . You guys are all very senior, you've been doing this for a long time. We're in a kind of a crazy period of time in terms of diversity with all the kind of social unrest that's happening. So let's talk about some of your first your journeys and I want to start with you Annabel. You're a lawyer you got into lawyering. You did lawyering with Diane Feinstein, kind of some politics, and also the city of San Francisco. And then you made this move over to tech. Talk about that decision and what went into that decision and how did you get into tech? 'cause we know part of the problem with diversity is a pipeline problem. You came over from the law side of the house. >> Yes, and to be honest politics and the law are pretty homogenous. So when I made the move to tech, it was still a lot of the same, but what I knew is that I could be an attorney anywhere from Omaha Nebraska to Miami Florida. But what I couldn't do was work for a disruptive company, potentially a unicorn. And I seized that opportunity and (indistinct) Lyft early on before Ride Hailing and Ride Sharing was even a thing. So it was an exciting opportunity. And I joined right at the exact moment that made myself really meaningful in the organization. And I'm hoping that I'm doing the same thing right now at Waymo. >> Great, Inamarie you've come from one of my favorite stories I like to talk about from the old school Clorox great product management. I always like to joke that Silicon Valley needs a pipeline back to Cincinnati and Proctor and Gamble to get good product managers out here. You were in the classic, right? You were there, you were at Honeywell Plantronics, and then you jumped over to tech. Tell us a little bit about that move. Cause I'm sure selling Clorox is a lot different than selling the terrific service that you guys provide at Zendesk. I'm always happy when I see Zendesk in my customer service return email, I know I'm going to get taken care of. >> Oh wow, that's great. We love customers like you., so thank you for that. My journey is you're right from a fortune 50 sort of more portfolio type company into tech. And I think one of the reasons is because when tech is starting out and that's what Zendesk was a few five years back or so very much an early stage growth company, two things are top of mind, one, how do we become more global? And how do we make sure that we can go up market and attract enterprise grade customers? And so my experience having only been in those types of companies was very interesting for a startup. And what was interesting for me is I got to live in a world where there were great growth targets and numbers, things I had never seen. And the agility, the speed, the head plus heart really resonated with my background. So super glad to be in tech, but you're right. It's a little different than a consumer products. >> Right, and then Jennifer, you're in a completely different world, right? So you worked for the Golden State Warriors, which everybody knows is an NBA team, but I don't know that everyone knows really how progressive the Warriors are beyond just basketball in terms of the new Chase Center, all the different events that you guys put on it. And really the leadership there has decided we really want to be an entertainment company of which the Golden State Warrior basketball team has a very, very important piece, you've come from the entertainment industry. So that's probably how they found you, but you're in the financial role. You've always been in the financial role, not traditionally thought about as a lot of women in terms of a proportion of total people in that. So tell us a little bit about your experience being in finance, in entertainment, and then making this kind of hop over to, I guess Uber entertainment. I don't know even how you would classify the warriors. >> Sports entertainment, live entertainment. Yeah, it's interesting when the Warriors opportunity came up, I naturally said well no, I don't have any sports background. And it's something that we women tend to do, right? We self edit and we want to check every box before we think that we're qualified. And the reality is my background is in entertainment and the Warriors were looking to build their own venue, which has been a very large construction project. I was the CFO at Universal Studios Hollywood. And what do we do there? We build large attractions, which are just large construction projects and we're in the entertainment business. And so that sort of B to C was a natural sort of transition for me going from where I was with Universal Studios over to the Warriors. I think a finance career is such a great career for women. And I think we're finding more and more women entering it. It is one that you sort of understand your hills and valleys, you know when you're going to be busy and so you can kind of schedule around that. I think it's really... it provides that you have a seat at the table. And so I think it's a career choice that I think is becoming more and more available to women certainly more now than it was when I first started. >> Yeah, It's interesting cause I think a lot of people think of women naturally in human resources roles. My wife was a head of human resources back in the day, or a lot of marketing, but not necessarily on the finance side. And then Kate go over to you. You're one of the rare birds you've been at Accenture for over 20 years. So you must like airplanes and travel to stay there that long. But doing a little homework for this, I saw a really interesting piece of you talking about your boss challenging you to ask for more work, to ask for a new opportunity. And I thought that was really insightful that you, you picked up on that like Oh, I guess it's incumbent on me to ask for more, not necessarily wait for that to be given to me, it sounds like a really seminal moment in your career. >> It was important but before I tell you that story, because it was an important moment of my career and probably something that a lot of the women here on the panel here can relate to as well. You mentioned airplanes and it made me think of my dad. My father was in the air force and I remember him telling stories when I was little about his career change from the air force into a career in telecommunications. So technology for me growing up Jeff was, it was kind of part of the dinner table. I mean it was just a conversation that was constantly ongoing in our house. And I also, as a young girl, I loved playing video games. We had a Tandy computer down in the basement and I remember spending too many hours playing video games down there. And so for me my history and my really at a young age, my experience and curiosity around tech was there. And so maybe that's, what's fueling my inspiration to stay at Accenture for as long as I have. And you're right It's been two decades, which feels tremendous, but I've had the chance to work across a bunch of different industries, but you're right. I mean, during that time and I relate with what Jennifer said in terms of self editing, right? Women do this and I'm no exception, I did this. And I do remember I'm a mentor and a sponsor of mine who called me up when I'm kind of I was at a pivotal moment in my career and he said you know Kate, I've been waiting for you to call me and tell me you want this job. And I never even thought about it. I mean I just never thought that I'd be a candidate for the job and let alone somebody waiting for me to kind of make the phone call. I haven't made that mistake again, (laughing) but I like to believe I learned from it, but it was an important lesson. >> It's such a great lesson and women are often accused of being a little bit too passive and not necessarily looking out for in salary negotiations or looking for that promotion or kind of stepping up to take the crappy job because that's another thing we hear over and over from successful people is that some point in their career, they took that job that nobody else wanted. They took that challenge that really enabled them to take a different path and really a different Ascension. And I'm just curious if there's any stories on that or in terms of a leader or a mentor, whether it was in the career, somebody that you either knew or didn't know that was someone that you got kind of strength from kind of climbing through your own, kind of career progression. Will go to you first Annabel. >> I actually would love to talk about the salary negotiations piece because I have a group of friends about that we've been to meeting together once a month for the last six years now. And one of the things that we committed to being very transparent with each other about was salary negotiations and signing bonuses and all of the hard topics that you kind of don't want to talk about as a manager and the women that I'm in this group with span all types of different industries. And I've learned so much from them, from my different job transitions about understanding the signing bonus, understanding equity, which is totally foreign to me coming from law and politics. And that was one of the most impactful tools that I've ever had was a group of people that I could be open with talking about salary negotiations and talking about how to really manage equity. Those are totally foreign to me up until this group of women really connected me to these topics and gave me some of that expertise. So that is something I strongly encourage is that if you haven't openly talked about salary negotiations before you should begin to do so. >> It begs the question, how was the sensitivity between the person that was making a lot of money and the person that wasn't? And how did you kind of work through that as a group for the greater good of everyone? >> Yeah, I think what's really eye opening is that for example, We had friends who were friends who were on tech, we had friends who were actually the entrepreneurs starting their own businesses or law firm, associates, law firm partners, people in PR, so we understood that there was going to be differences within industry and frankly in scale, but it was understanding even the tools, whether I think the most interesting one would be signing bonus, right? Because up until a few years ago, recruiters could ask you what you made and how do you avoid that question? How do you anchor yourself to a lower salary range or avoid that happening? I didn't know this, I didn't know how to do that. And a couple of women that had been in more senior negotiations shared ways to make sure that I was pinning myself to a higher salary range that I wanted to be in. >> That's great. That's a great story and really important to like say pin. it's a lot of logistical details, right? You just need to learn the techniques like any other skill. Inamarie, I wonder if you've got a story to share here. >> Sure. I just want to say, I love the example that you just gave because it's something I'm super passionate about, which is transparency and trust. Then I think that we're building that every day into all of our people processes. So sure, talk about sign on bonuses, talk about pay parody because that is the landscape. But a quick story for me, I would say is all about stepping into uncertainty. And when I coach younger professionals of course women, I often talk about, don't be afraid to step into the role where all of the answers are not vetted down because at the end of the day, you can influence what those answers are. I still remember when Honeywell asked me to leave the comfort of California and to come to the East coast to New Jersey and bring my family. And I was doing well in my career. I didn't feel like I needed to do that, but I was willing after some coaching to step into that uncertainty. And it was one of the best pivotal moment in my career. I didn't always know who I was going to work with. I didn't know the challenges and scope I would take on, but those were some of the biggest learning experiences and opportunities and it made me a better executive. So that's always my coaching, like go where the answers aren't quite vetted down because you can influence that as a leader. >> That's great, I mean, Beth Comstock former vice chair at GE, one of her keynotes I saw had a great line, get comfortable with being uncomfortable. And I think that its a really good kind of message, especially in the time we're living in with accelerated change. But I'm curious, Inamarie was the person that got you to take that commitment. Would you consider that a sponsor, a mentor, was it a boss? Was it maybe somebody not at work, your spouse or a friend that said go for it. What kind of pushed you over the edge to take that? >> It's a great question. It was actually the boss I was going to work for. He was the CHRO, and he said something that was so important to me that I've often said it to others. And he said trust me, he's like I know you don't have all the answers, I know we don't have this role all figured out, I know you're going to move your family, but if you trust me, there is a ton of learning on the other side of this. And sometimes that's the best thing a boss can do is say we will go on this journey together. I will help you figure it out. So it was a boss, but I think it was that trust and that willingness for him to stand and go alongside of me that made me pick up my family and be willing to move across the country. And we stayed five years and really, I am not the same executive because of that experience. >> Right, that's a great story, Jennifer, I want to go to you, you work for two owners that are so progressive and I remember when Joe Lacob came on the floor a few years back and was booed aggressively coming into a franchise that hadn't seen success in a very long time, making really aggressive moves in terms of personnel, both at the coaches and the players level, the GM level. But he had a vision and he stuck to it. And the net net was tremendous success. I wonder if you can share any of the stories, for you coming into that organization and being able to feel kind of that level of potential success and really kind of the vision and also really a focus on execution to make the vision real cause vision without execution doesn't really mean much. If you could share some stories of working for somebody like Joe Lacob, who's so visionary but also executes so very, very effectively. >> Yeah, Joe is, well I have the honor of working for Joe, for Rick Welts to who's our president. Who's living legend with the NBA with Peter Guber. Our leadership at the Warriors are truly visionary and they set audacious targets. And I would say from a story the most recent is, right now what we're living through today. And I will say Joe will not accept that we are not having games with fans. I agree he is so committed to trying to solve for this and he has really put the organization sort of on his back cause we're all like well, what do we do? And he has just refused to settle and is looking down every path as to how do we ensure the safety of our fans, the safety of our players, but how do we get back to live entertainment? And this is like a daily mantra and now the entire organization is so focused on this and it is because of his vision. And I think you need leaders like that who can set audacious goals, who can think beyond what's happening today and really energize the entire organization. And that's really what he's done. And when I talked to my peers and other teams in there they're talking about trying to close out their season or do these things. And they're like well, we're talking about, how do we open the building? And we're going to have fans, we're going to do this. And they look at me and they're like, what are you talking about? And I said, well we are so fortunate. We have leadership that just is not going to settle. Like they are just always looking to get out of whatever it is that's happening and fix it. So Joe is so committed His background, he's an epidemiologist major I think. Can you imagine how unique a background that is and how timely. And so his knowledge of just around the pandemic and how the virus is spread. And I mean it's phenomenal to watch him work and leverage sort of his business acumen, his science acumen and really think through how do we solve this. Its amazing. >> The other thing thing that you had said before is that you basically intentionally told people that they need to rethink their jobs, right? You didn't necessarily want to give them permission to get you told them we need to rethink their jobs. And it's a really interesting approach when the main business is just not happening, right? There's just no people coming through the door and paying for tickets and buying beers and hotdogs. It's a really interesting talk. And I'm curious, kind of what was the reception from the people like hey, you're the boss, you just figure it out or were they like hey, this is terrific that he pressed me to come up with some good ideas. >> Yeah, I think when all of this happened, we were resolved to make sure that our workforce is safe and that they had the tools that they needed to get through their day. But then we really challenged them with re imagining what the next normal is. Because when we come out of this, we want to be ahead of everybody else. And that comes again from the vision that Joe set, that we're going to use this time to make ourselves better internally because we have the time. I mean, we had been racing towards opening Chase Center and not having time to pause. Now let's use this time to really rethink how we're doing business. What can we do better? And I think it's really reinvigorated teams to really think and innovate in their own areas because you can innovate anything, right?. We're innovating how you pay payables, we're all innovating, we're rethinking the fan experience and queuing and lines and all of these things because now we have the time that it's really something that top down we want to come out of this stronger. >> Right, that's great. Kate I'll go to you, Julie Sweet, I'm a big fan of Julie Sweet. we went to the same school so go go Claremont. But she's been super aggressive lately on a lot of these things, there was a get to... I think it's called Getting to 50 50 by 25 initiative, a formal initiative with very specific goals and objectives. And then there was a recent thing in terms of doing some stuff in New York with retraining. And then as you said, military being close to your heart, a real specific military recruiting process, that's formal and in place. And when you see that type of leadership and formal programs put in place not just words, really encouraging, really inspirational, and that's how you actually get stuff done as you get even the consulting businesses, if you can't measure it, you can't improve it. >> Yeah Jeff, you're exactly right. And as Jennifer was talking, Julie is exactly who I was thinking about in my mind as well, because I think it takes strong leadership and courage to set bold bold goals, right? And you talked about a few of those bold goals and Julie has certainly been at the forefront of that. One of the goals we set in 2018 actually was as you said to achieve essentially a gender balance workforce. So 50% men, 50% women by 2025, I mean, that's ambitious for any company, but for us at the time we were 400,000 people. They were 500, 6,000 globally. So when you set a goal like that, it's a bold goal and it's a bold vision. And we have over 40% today, We're well on our path to get to 50%, I think by 2025. And I was really proud to share that goal in front of a group of 200 clients the day that it came out, it's a proud moment. And I think it takes leaders like Julie and many others by the way that are also setting bold goals, not just in my company to turn the dial here on gender equality in the workforce, but it's not just about gender equality. You mentioned something I think it's probably at as, or more important right now. And that's the fact that at least our leadership has taken a Stand, a pretty bold stand against social injustice and racism, >> Right which is... >> And so through that we've made some very transparent goals in North America in terms of the recruitment and retention of our black African American, Hispanic American, Latinex communities. We've set a goal to increase those populations in our workforce by 60% by 2025. And we're requiring mandatory training for all of our people to be able to identify and speak up against racism. Again, it takes courage and it takes a voice. And I think it takes setting bold goals to make a change and these are changes we're committed to. >> Right, that's terrific. I mean, we started the conversation with Grace Hopper, they put out an index for companies that don't have their own kind of internal measure to do surveys again so you can get kind of longitudinal studies over time and see how you're improving Inamarie, I want to go to you on the social justice thing. I mean, you've talked a lot about values and culture. It's a huge part of what you say. And I think that the quote that you use, if I can steal it is " no culture eats strategy for breakfast" and with the social injustice. I mean, you came out with special values just about what Zendesk is doing on social injustice. And I thought I was actually looking up just your regular core mission and value statement. And this is what came up on my Google search. So I wanted to A, you published this in a blog in June, taking a really proactive stand. And I think you mentioned something before that, but then you're kind of stuck in this role as a mind reader. I wonder if you can share a little bit of your thoughts of taking a proactive stand and what Zendesk is doing both you personally, as well as a company in supporting this. And then what did you say as a binder Cause I think these are difficult kind of uncharted waters on one hand, on the other hand, a lot of people say, hello, this has been going on forever. You guys are just now seeing cellphone footage of madness. >> Yeah Wow, there's a lot in there. Let me go to the mind reader comments, cause people are probably like, what is that about? My point was last December, November timing. I've been the Chief People Officer for about two years And I decided that it really was time with support from my CEO that Zendesk have a Chief Diversity Officer sitting in at the top of the company, really putting a face to a lot of the efforts we were doing. And so the mind reader part comes in little did I know how important that stance would become, in the may June Timing? So I joked that, it almost felt like I could have been a mind reader, but as to what have we done, a couple of things I would call out that I think are really aligned with who we are as a company because our culture is highly threaded with the concept of empathy it's been there from our beginning. We have always tried to be a company that walks in the shoes of our customers. So in may with the death of George Floyd and the world kind of snapping and all of the racial injustice, what we said is we wanted to not stay silent. And so most of my postings and points of view were that as a company, we would take a stand both internally and externally and we would also partner with other companies and organizations that are doing the big work. And I think that is the humble part of it, we can't do it all at Zendesk, we can't write all the wrongs, but we can be in partnership and service with other organizations. So we used funding and we supported those organizations and partnerships. The other thing that I would say we did that was super important along that empathy is that we posted space for our employees to come together and talk about the hurt and the pain and the experiences that were going on during those times and we called those empathy circles. And what I loved is initially, it was through our mosaic community, which is what we call our Brown and black and persons of color employee resource group. But it grew into something bigger. We ended up doing five of these empathy circles around the globe and as leadership, what we were there to do is to listen and stand as an ally and support. And the stories were life changing. And the stories really talked about a number of injustice and racism aspects that are happening around the world. And so we are committed to that journey, we will continue to support our employees, we will continue to partner and we're doing a number of the things that have been mentioned. But those empathy circles, I think were definitely a turning point for us as an organization. >> That's great, and people need it right? They need a place to talk and they also need a place to listen if it's not their experience and to be empathetic, if you just have no data or no knowledge of something, you need to be educated So that is phenomenal. I want to go to you Jennifer. Cause obviously the NBA has been very, very progressive on this topic both as a league, and then of course the Warriors. We were joking before. I mean, I don't think Steph Curry has ever had a verbal misstep in the history of his time in the NBA, the guy so eloquent and so well-spoken, but I wonder if you can share kind of inside the inner circle in terms of the conversations, that the NBA enabled right. For everything from the jerseys and going out on marches and then also from the team level, how did that kind of come down and what's of the perception inside the building? >> Sure, obviously I'm so proud to be part of a league that is as progressive and has given voice and loud, all the teams, all the athletes to express how they feel, The Warriors have always been committed to creating a diverse and equitable workplace and being part of a diverse and equitable community. I mean that's something that we've always said, but I think the situation really allowed us, over the summer to come up with a real formal response, aligning ourselves with the Black Lives Matter movement in a really meaningful way, but also in a way that allows us to iterate because as you say, it's evolving and we're learning. So we created or discussed four pillars that we wanted to work around. And that was really around wallet, heart, beat, and then tongue or voice. And Wallet is really around putting our money where our mouth is, right? And supporting organizations and groups that aligned with the values that we were trying to move forward. Heart is around engaging our employees and our fan base really, right? And so during this time we actually launched our employee resource groups for the first time and really excited and energized about what that's doing for our workforce. This is about promoting real action, civic engagement, advocacy work in the community and what we've always been really focused in a community, but this really hones it around areas that we can all rally around, right? So registration and we're really focused on supporting the election day results in terms of like having our facilities open to all the electorate. So we're going to have our San Francisco arena be a ballot drop off, our Oakland facilities is a polling site, Santa Cruz site is also a polling location, So really promoting sort of that civic engagement and causing people to really take action. heart is all around being inclusive and developing that culture that we think is really reflective of the community. And voice is really amplifying and celebrating one, the ideas, the (indistinct) want to put forth in the community, but really understanding everybody's culture and really just providing and using the platform really to provide a basis in which as our players, like Steph Curry and the rest want to share their own experiences. we have a platform that can't be matched by any pedigree, right? I mean, it's the Warriors. So I think really getting focused and rallying around these pillars, and then we can iterate and continue to grow as we define the things that we want to get involved in. >> That's terrific. So I have like pages and pages and pages of notes and could probably do this for hours and hours, but unfortunately we don't have that much time we have to wrap. So what I want to do is give you each of you the last word again as we know from this problem, right? It's not necessarily a pipeline problem, it's really a retention problem. We hear that all the time from Girls in Code and Girls in Tech. So what I'd like you to do just to wrap is just a couple of two or three sentences to a 25 year old, a young woman sitting across from you having coffee socially distanced about what you would tell her early in the career, not in college but kind of early on, what would the be the two or three sentences that you would share with that person across the table and Annabel, we'll start with you. >> Yeah, I will have to make a pitch for transportation. So in transportation only 15% of the workforce is made up of women. And so my advice would be that there are these fields, there are these opportunities where you can make a massive impact on the future of how people move or how they consume things or how they interact with the world around them. And my hope is that being at Waymo, with our self driving car technology, that we are going to change the world. And I am one of the initial people in this group to help make that happen. And one thing that I would add is women spend almost an hour a day, shuttling their kids around, and we will give you back that time one day with our self driving cars so that I'm a mom. And I know that that is going to be incredibly powerful on our daily lives. >> Jeff: That's great. Kate, I think I might know what you're already going to say, but well maybe you have something else you wanted to say too. >> I don't know, It'll be interesting. Like if I was sitting across the table from a 25 year old right now I would say a couple of things first I'd say look intentionally for a company that has an inclusive culture. Intentionally seek out the company that has an inclusive culture, because we know that companies that have inclusive cultures retain women in tech longer. And the companies that can build inclusive cultures will retain women in tech, double, double the amount that they are today in the next 10 years. That means we could put another 1.4 million women in tech and keep them in tech by 2030. So I'd really encourage them to look for that. I'd encouraged them to look for companies that have support network and reinforcements for their success, and to obviously find a Waymo car so that they can not have to worry where kids are on for an hour when you're parenting in a few years. >> Jeff: I love the intentional, it's such a great word. Inamarie, >> I'd like to imagine that I'm sitting across from a 25 year old woman of color. And what I would say is be authentically you and know that you belong in the organization that you are seeking and you were there because you have a unique perspective and a voice that needs to be heard. And don't try to be anything that you're not, be who you are and bring that voice and that perspective, because the company will be a better company, the management team will be a better management team, the workforce will be a better workforce when you belong, thrive and share that voice. >> I love that, I love that. That's why you're the Chief People Officer and not Human Resources Officer, cause people are not resources like steel and cars and this and that. All right, Jennifer, will go to you for the wrap. >> Oh my gosh, I can't follow that. But yes, I would say advocate for yourself and know your value. I think really understanding what you're worth and being willing to fight for that is critical. And I think it's something that women need to do more. >> Awesome, well again, I wish we could go all day, but I will let you get back to your very, very busy day jobs. Thank you for participating and sharing your insight. I think it's super helpful. And there and as we said at the beginning, there's no better example for young girls and young women than to see people like you in leadership roles and to hear your voices. So thank you for sharing. >> Thank you. >> All right. >> Thank you. >> Okay thank you. >> Thank you >> All right, so that was our diversity panel. I hope you enjoyed it, I sure did. I'm looking forward to chapter two. We'll get it scheduled as soon as we can. Thanks for watching. We'll see you next time. (upbeat music)
SUMMARY :
leaders all around the world, and Grace Hopper is the best She is the Chief People and from Palos Verdes the state Jennifer, great to see you in from the Chase Center Jeff: Right, It's good to see you I am coming in from the and I want to start with you Annabel. And I joined right at the exact moment and then you jumped over to tech. And the agility, the And really the leadership And so that sort of B to And I thought that was really insightful but I've had the chance to work across that was someone that you and the women that I'm in this group with and how do you avoid that question? You just need to learn the techniques I love the example that you just gave over the edge to take that? And sometimes that's the And the net net was tremendous success. And I think you need leaders like that that they need to rethink and not having time to pause. and that's how you actually get stuff done and many others by the way that And I think it takes setting And I think that the quote that you use, And I decided that it really was time that the NBA enabled right. over the summer to come up We hear that all the And I am one of the initial but well maybe you have something else And the companies that can Jeff: I love the intentional, and know that you belong go to you for the wrap. And I think it's something and to hear your voices. I hope you enjoyed it, I sure did.
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June Yang, Google and Shailesh Shukla, Google | Google Cloud Next OnAir '20
>> Announcer: From around the globe, it's theCUBE. Covering Google Cloud Next on Air '20. >> Hi, I'm Stu Miniman. And this is theCUBE's coverage of Google Cloud Next On Air. One of the weeks that they had for the show is to dig deep into infrastructure, of course, one of the foundational pieces when we talk about cloud, so happy to welcome to the program, I've got two of the general managers for both compute and networking. First of all, welcome back one of our cube alumni, June Yang, who's the vice president of compute and also welcoming Shailesh Shukla who's the vice president and general manager of networking both with Google Cloud. Thank you both so much for joining us. >> Great to be here. >> Great to be here, thanks for inviting us Stu. >> So June, if I can start with, you know, one of the themes I heard in the keynote that you gave during the infrastructure week was talking about, we talked about meeting customers where they are, how do I get, you know, all of my applications that I have, obviously some of them are building new applications. Some of them I'm doing SaaS, but many of them, I have to say, how do I get it from where I am to where I want to be and then start taking advantage of cloud and modernization and new capabilities. So if you could, you know, what's new when it comes to migration from a Google Cloud standpoint and, you know, give us a little bit insight as to what you're hearing from your customers. >> Yeah, definitely happy to do so. I think for many of our customers, migration is really the first step, right? A lot of the applications on premise today so the goal is really how do I move from on prem to the cloud? So to that extend, I think we have announced a number of capabilities. And one of the programs that are very exciting that we have just launched is called RAMP program which stands for Google Cloud Rapid Assessment and Migration Program. So it's really kind of bundling a holistic approach of you know, kind of programs tooling and you know, as well as incentives altogether to really help customer with that kind of a journey, right? And then also on the product side, we have introduced a number of new capabilities to really ease that transition for customer to move from on premise to the cloud as well. One of the things we just announced is Google Cloud VMware Engine. And this is really, you know, we built as a native service inside Google as a (indistinct) to allow customer to run their VMware as a service on top of Google infrastructure. So customers can easily take their, you know, what's running on premise, that's running VMware today and move it to cloud was really no change whatsoever and really lift and shift. And your other point is really about a modernization, right? Cause most of our customers coming in today, it's not just about I'm running this as a way it is. It's also, how do I extract value out of this kind of capability? So we build this as a service so that customer can easily start using services like BigQuery to be able to extract data and insights out of this and to be able to give them additional advantages and to create new services and things like that. And for other customers who might want to be able to, you know, leverage our AI, ML capability, that's at their fingertips as well. So it's just really trying to make that process super easy. Another kind of class of workloads we see is really around SAP, right? That's our bread and butter for many enterprises. So customers are moving those out into the clouds and we've seen many examples really kind of really, allow customers to take the data that's sitting in SAP HANA and be able to extract more value out of those. Home Depot is a great example of those and where they're able to leverage the inquiry to take, you know, their stockouts and some of the inventory management and really to the next level, and really giving a customer a much better experience at the end of the day. So those are kind of just a few things that we're doing on that side to really make you a customer easy to lift and shift and then be able to modernize along the way. >> Well yeah, June, if I would like to dig in a little bit on the VMware piece that you talked about. I've been talking of VM-ware a bit lately, talking to some of their customers leveraging the VMware cloud offerings and that modernization is so important because the traditional way you think about virtualization was I stick something in a VM and I leave it there and of course customers, I want to be able to take advantage of the innovation and changes in the cloud. So it seems like things like your analytics and AI would be a natural fit for VMware customers to then get access to those services that you're offering. >> Yeah, absolutely. I think we have lots of customers, that's kind of want to differentiators that customers are looking for, right? I can buy my VMware in a variety of places, but I want to be able to take it to the next level. How do I use data as my differentiator? You know, one of the core missions as part of the Google mission is really how do we help customers to digitally transform and reimagine their business was a data power innovation, and that's kind of one key piece we know we want to focus on, and this is part of the reason why we built this as really a native service inside of Google Cloud so that you're going through the same council using, you know, accessing VMware engine, accessing BigQuery, accessing networking, firewalls, and so forth, all really seamlessly. And so it makes it really easy to be able to extend and modernize. >> All right, well, June one of the other things, anytime we come to the Cloud event is we know that there's going to be updates in some of the primary offerings. So when it comes to compute and storage, know there's a number of announcements there, probably more than we'll be able to cover in this, but give us some of the highlights. >> Yeah, let me give some highlights I mean, at the core of this is a really Google Compute Engine, and we're very excited we've introduced a number of new, what we call VM families, right? Essentially different UBM instances, that's catered towards different use cases and different kinds of workloads. So for example, we launched the N2D VM, so this is a set of VMs on EMD technology and really kind of provide excellent price performance benefit for customers and who can choose to go down that particular path. We're also just really introduced our A2 VM family. This is based on GPU accelerator optimized to VM. So we're the first ones in the market to introduce NVIDIA Ampere A 100. So for lots of customers who were really introduced, we're interesting, you know, use GPU to do their ML and AI type of analysis. This is a big help because it's got a better performance compared to the previous generation so they can run their models faster and turn it around and turn insights. >> Wonderful. Shailesh, of course we want to hear about the networking components to, you know, Google, very well known you know, everybody leverages Google's network and global reach so how about the update from your network side? >> Absolutely. Stu, let me give you a set of updates that we have announced at next conference. So first of all as you know, many customers choose Google Cloud for the scale, the reach, the performance and the elasticity that we provide and ultimately results in better user experience or customer experience. And the backbone of all of this capability is our private global backbone network, right? Which all of our cloud customers benefit from. The networking is extremely important to advance our customers digital journeys, the ones that June talked about, migration and modernization, as well as security, right? So to that end, we made several announcements. Let's talk about some of them. First we announced a new subsea cable called the Grace Hopper which will actually run between the U.S. on one side and UK on the other and Spain on another leg. And it's equipped with about 16 fiber pairs that will get completed in 2022. And it will allow for significant new capacity between the U.S. and Europe, right? Second Google Cloud CDN, it's one of our most popular and fast-growing service offerings. It now offers the capability to serve content from on prem, as well as other clouds especially for hybrid and multicloud deployments. This provides a tremendous amount of flexibility in where the content can be placed and overall content and application delivery. Third we have announced the expansion of our partnership with Cisco and it's we have announced this notion of Cisco SD-WAN Cloud Hub with Google Cloud. It's one of the first in the industry to actually create an automated end to end solution that intelligently and securely, you know, connects or bridges enterprise networks to any workload across multiple clouds and to other locations. Four, we announced a new capabilities in the network intelligence center. It's a platform that provides customers with unmatched visibility into their networks, along with proactive kind of network verification, security recommendations, and so on. There were two specific modules there, around firewall insights and performance dashboard that we announced in addition to the three that already existed. And finally, we have a range of really powerful announcements in the security front, as you know, security is one of our top priorities and our infrastructure and products are designed, built and operated with an end to end security framework and end to end security as a core design principle. Let me give you a few highlights. First, as part of making it easy for firewall management for our customers to manage firewall across multiple organizations, we announced hierarchical firewall. Second, in order to enable, you know, better security capability, we announced the notion of packet metering, right? So which is something that we announced earlier in the year, but it's now GA and allows customers to collect and inspect network traffic across multiple machine types without any overhead, right? Third is, in actually in our compute and security teams, we announced the capability to what we call as confidential VMs, which offer the ability to encrypt data while being processed. We have always had the capability to encrypt data at rest and while in motion, now we are the first in the industry to announce the ability to encrypt data even while it is being processed. So we are really, you know, pleased to offer that as part of our confidential computing portfolio. We also announced the ability to do a managed service around our cloud armor security portfolio for DDoS web application and bot detection, that's called Cloud Armor Managed Protection. And finally we also announced the capability called Private Service Connect that allows customers to connect effortlessly to other Google Cloud services or to third party SaaS applications while keeping their traffic secure and private over the, in kind of the broader internet. So we were really pleased to announce in number of, you know, very critical kind of announcements, products and capabilities and partnerships such as Cisco in order to further the modernization and migration for our customers. >> Yeah, one note I will make for our audience, you know, check the details on the website. I know some of the security features are now in data, many of the other things it's now general availability. Shailesh, follow up question I have for you is when I look in 2020, the internet patterns of traffic have changed drastically. You saw a very rapid shift, everyone had needed to work from home, there's been a lot of stresses and strains on the network, when I hear things like your CDN or your SD-WAN partnership with Cisco, I have to think that there's, you know, an impact on that. What are you seeing? What are you hearing from your customers? How are you helping them work through these rapid changes to be able to respond and still give people the, you know, the performance and reliability of traffic where they need it, when they need? >> Right, absolutely. This is a, you know, very important question and a very important topic, right? And when we saw the impact of COVID, you know, as you know Google's mission is to be, continue to be helpful to our customers, we actually invested and continue to invest in building out our CDN capability, our interconnect, the capacity in our network infrastructure, and so on, in order to provide better, for example distance learning, video conferencing, e-commerce, financial services and so on and we are proud to say that we were able to support a very significant expansion in the overall traffic, you know, on a global basis, right? In Google Clouds and Google's network without a hitch. So we are really proud to be able to say that. In addition there are other areas where we have been looking to help our customers. For example, high performance computing is a very interesting capability that many customers are using for things such as COVID research, right? So a good example is Northeastern University in Boston that has been using, you know, a sort of thousands of kind of preemptable virtual machines on Google Cloud to power very large scale and a data driven model and simulations to figure out how the travel restrictions and social distancing will actually impact the spread of the virus. That's an example of the way that we are trying to be helpful as part of the the broader global situation. >> Great. June, I have to imagine generally from infrastructure there've been a number of other impacts that Google Cloud has been helping your customers, any other examples that you'd like to share? >> Yeah, absolutely. I mean, if you look at the COVID impact, it impact different industries quite differently. We've seen certain industries that just really, their demand skyrocketed overnight. For example you know, I take one of our internal customer, Google, you know, Google Meet, which is Google's video conferencing service, we just announced that we saw a 30X increase over the last few months since COVID has started. And this is all running on Google infrastructure. And we've seen similar kind of a pattern for a number of our customers on the media entertainment area, and certainly video conferencing and so forth. And we've been able to scale to beat these key customer's demand and to make sure that they have the agility they need to meet the demand from their customers and so we're definitely very proud to be part of the, you know, part of this effort to kind of enable folks to be able to work from home, to be able to study from home and so on and so forth. You know, for some customers, you know, the whole business continuity is really a big deal for them, you know, where's the whole work from home a mandate. So for example, one of our customers Telus International, it's a Canadian telecommunication company, because of COVID they had to, you know, be able to transition tens and thousands of employees to work on the whole model immediately. And they were able to work with Google Cloud and our partner, itopia, who is specializing in virtual desktop and application. So overnight, literally in 24 hours, we're able to deploy a fully configured virtual desktop environments from Google Cloud and allow their employees to come back to service. So that's just one example, there's hundreds and thousands more of those examples, and it's been very heartening to be part of this, you know, Google to be helpful to our customer. >> Great. Well, I want to let both of you just have the final word when you're talking to customers here in 2020, how should they be thinking of Google Cloud? How do you make sure that you're helping them in differentiating from some of the other solutions and the environment? May be June if we could start with you. >> Sure, so at Google Cloud, our goal is to make it easy for anyone you know, whether you're big big enterprises or small startups, to be able to build your applications, to be able to innovate and harness the power of data to extract additional information, insights, and to be able to scale your business. As an infrastructure provider, we want to deliver the best infrastructure to run all customers application and on a global basis, reliably and securely. Definitely getting more and more complicated and you know, as we kind of spread our capacity to different locations, it gets more complicated from a logistics and a perspective as well so we want to help to do the heavy lifting around the infrastructure, so that from a customer, they can simply consume our infrastructure as a service and be able to focus on their businesses and not worry about the infrastructure side. So, you know, that's our goal, we'll do the plumbing work and we'll allow customers innovate on top of that. >> Right. You know, June you said that very well, right? Distributed infrastructure is a key part of our strategy to help our customers. In addition, we also provide the platform capability. So essentially a digital transformation platform that manages data at scale to help, you know, develop and modernize the applications, right? And finally we layer on top of that, a suite of industry specific solutions that deliver kind of these digital capabilities across each of the key verticals, such as financial services or telecommunications or media and entertainment, retail, healthcare, et cetera. So that's how combining together infrastructure platform and solutions we are able to help customers in their modernization journeys. >> All right, June and Shailesh, thank you so much for sharing the updates, congratulations to your teams on the progress, and absolutely look forward to hearing more in the future. >> Great, thank you Stu. >> Thank you Stu. >> All right, and stay tuned for more coverage of Google Cloud Next On Air '20. I'm Stu Miniman, thank you for watching theCUBE. (Upbeat music)
SUMMARY :
the globe, it's theCUBE. so happy to welcome to the program, Great to be here, So June, if I can start with, you know, and to be able to give and changes in the cloud. And so it makes it really easy to be able there's going to be updates to the previous generation very well known you know, Second, in order to enable, you know, and still give people the, you know, and simulations to figure out June, I have to imagine and to make sure that they and the environment? and to be able to scale your business. scale to help, you know, to hearing more in the future. you for watching theCUBE.
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Marissa Freeman & Rashmi Kumar, HPE | HPE Discover 2020
>> Narrator: From around the globe, it's theCUBE, (upbeat music) covering HPE Discover Virtual Experience brought to you by HPE. >> Welcome back to theCUBE Coverage of HP Discover Virtual Experience. I'm John Furrier Host of theCUBES. I'm here in the Palo Alto Studios for the remote interviews, were all sheltering in place. And we have two amazing guests on a great topic Women Leaders in Technology Strategy For Growth. Rashmi Kumar, Senior Vice Chief Information Officer at HPE and Marissa Freeman, Chief Brand Officer of HPE. Welcome to theCUBE and looking forward to this great conversation. Thanks for joining. >> Thank you, John. >> Before we jump into it, can you guys explain your roles at HPE as The Chief Information Officer role is pretty well defined but it's changing these days Rashmi and as a Brand Officer with the remote workforce, Marissa, these are changing times. Can you guys take a minute to explain your role? Rashmi we'll start with you. >> Yeah, so my organization and my role is in the middle of digital transformation which has become even more critical in these days of landscape level. My team is involved in end-to-end process transformation for HPE as well as key part of the pivot for as a service and running the operations as smoothly or as well as making all 60,000 employee 20,000 partner move to work from home. We are engaged in this from later part of January, so to say then it first started in China. So the organization is supercritical for the success of HPE to keep our operations running as well as all the employees engaged in their work. >> Awesome. Marissa, your role? >> I am the Chief Brand Officer of Hewlett Packard Enterprise and my responsibility is to help tell our story to customers, prospects, analysts and press and beat the drum for our employees. So as we pivot our company and our strategy, we work with Antonio to ensure that everyone understands why HPE and how we can be your best transformation partner. >> One of the exciting things that's coming out of this new reality is that the role of work is changing as the workforce, workplace, workloads, workflows, variety of topics, but one of them is the personnel piece and you guys have Women Leaders In Technology Program is really phenomenal. Can you talk about the Mission and Vision and what are the goals? Women in Technology something this important and leadership as well? Could you guys explain the mission and vision of Women Leaders and Technology? >> Yeah, sure. So the Women Leaders in Technology established by Hewlett Packard Enterprise to connect with our customers at our annual conference who shared our common belief in inclusion and diversity, specifically advancing gender equality and empowering women with the support of the men at the workforce as well. The event is a collaborative forum for women and men allies who are committed to drive, learn and leverage best practices and technology innovations to make a difference in their businesses and communities. Our goal is to unite influential leaders from around the world with a charter to increase, attract and retain diverse talent by showcasing great contributions made by women, while their careers in STEMplusC, Science, Technology, Engineering, Mathematics and Computing. And I see that all our leaderships are very passionate about making sure that we get the right level of engagement, both from women and men allies to be able to advance this course at the company and with customer says, well. >> Marissa, on the leadership side we've talked about in the past you and I and you're passionate about the women leadership piece. What's your take on this? >> Well, we know that when women leaders are at a company, the company is more financially successful. We know that women lead differently and bring a unique point of view to the table. And so diversity and inclusion generally speaking, is so very important to the success of a company to the happiness and retention of their employees. So, yes, we we focus a lot on that. And I think, importantly, we think about reward, recruit and report. So it's not just something diversity inclusion is not something that we wish for an HP it's something that we action and we work towards, and it's a journey. We weren't we aren't there yet, but we are on path and it's something that we report on internally to each other, we understand exactly where we are. We recruit with purpose and intention of widening the aperture and bringing in people who are different from each other to add to the fabric of our company, and then we also reward our leaders for doing the right thing and being inclusive and hiring diverse talents. So it is very much part of our culture and our performance. >> I always ask the question because I'm male, and I wanted to rush me brought it up as well. How are the HPE male leaders impacting enhancing and participating in this strategy because it takes everyone involvement to make women in leadership successful and beyond, this is super important. Can you share your thoughts on how that's going? >> So as we form our teams as well as these specific, an employee resource group to be able to focus on younger women or women technologists. We do it alongside our men allies, at some point, technology is so critical digitalization is such an hyper-growth mode. If we need to be successful with our products and services in the marketplace, we need to have equal participation from talent from across the bodies of men and women and irrespective if I'm a woman leader or a man leader, I need to be able to tap into that talent to be able to kind of bring our products and services to our markets or run our operations well in the in the company so we we really when we strive to fulfill the causes Marissa mentioned, from a growth perspective, we are equal partner in making this a priority for the company to ensure we get women and both men and smartest men and women from across technology areas to come and work with us. >> Marissa I want to ask you before I go back to Rashmi about the whole workforce and workplace and technology, from a customer perspective, how are you guys seeing their workplace changing from a business perspective? Because you and I, again, talk about about experiences. And that's something that you really believe in having great experiences at the physical events. Now you're doing the virtual event, but your customers are also living a changing workforce and they need to equip themselves with with this how do you see the big picture there because that's a big part of you guys aligning with the customers and I won't say change the experience but align with the new expectations. These are are new things that are happening in real time. >> Part of running the brand is also understanding culture and what's around the corner. And I think that our company does that by nature anyway, because we are a technology company and we have to think about where our customers are going, where they're heading, skate to where the puck is going and meet them there. So translate approximately 50% of workers will probably not go back to the office full time. So we have a whole suite of products and services that we have been talking about very much in recent times that help everyone work from home. So many of the offerings that we have, for example, during COVID, many of our customers couldn't or wouldn't send their employees into the data centers or into their offices to work on their technology. We had ourselves service people able to help them remotely and in some cases actually show up 25,000 people around the globe there to help. In fact, that was our campaign. And it still is. And it's the theme of HPE Discover, HPE is here to help. So as your workplace changes as you go through the recovery, as you're returned to work as you continue your digital transformation, HPE is here to help with very actionable, instantaneous solutions to help with COVID and beyond. >> We've been following HPE, I've been following HP for many many years and decades and I know and for the folks watching that you guys have a really robust internal intranet and system that you guys have built out and you're really on the leading edge as well. Your own HP, equipment and technology and software always been resilient from my perspective. So Rashmi, I got to ask you, this disruption we're seeing hasn't been forecast. It's not like disaster and recovery scenarios. A hurricane is not a flood or a hurricane Sandy, like we saw in the past, this was a new kind of disruption vector not seen on cybersecurity radars. This is new, so at the end of the day, it's still a disruption. It's a challenging time but there is an opportunity for CxOs out there to look at the projects and saying, where are we exposed? Where are the gaps, and I think we're seeing new app development. We're seeing new kinds of technology projects, kind of being tweaked a little bit, some kind of being sunsetted. It's an opportunity for CxOs to really double down on this. I want to get your take on how you see the challenge being met by the customers and the tech opportunities that they can lead through this. >> Absolutely. So anything this pandemic has taught us that digitalization is our way forward, we have been engaged in the transformation for HPE on a journey for last Couple of years of entire quote to cash process as well as our supply chain and fulfillment process, entire experience for our customers has been changing as well as for our employees. So as our customers look at this pandemic and think about what they need to invest in, is the for the employees work from anywhere anytime and be available to work for and we have technologies, which enables that at the same time. We are right in the middle of providing the best ERP solutions best quote to cash type solutions and our infrastructure and capabilities power that if you take our Edge, Aruba solution, we were in the middle of powering up all the makeshift hospitals as well as the cruise ships which were transitioned as hospital to be able to provide them in internet for connectivity, if you look at the initiatives we had here in the South Bay area and on providing WiFi in the parking lot for schools so that students could complete there studies. So he has this kind of end-to-end solutions around these technologies, which could create resiliency in our customers and provide them product and solution to be able to continue their operations seamlessly even during these times. >> It's interesting, I've always loved the future of work kind of scenario and discussions. But they all kind of felt a little bit too fuzzy around just collaboration, future of work, which is cool. I'm not against that. But when you look at what we're living now, what you were just talking about is it's not its work, place, work force, work, loads, workflows. It's not just collaboration. That's just one aspect of it. I think we're seeing now this new reality is that it's going to impact the entire end-to-end as you point out. Other areas that you see are opportunities for customers. Because, we've heard DevOps has always been on the fringe of kind of the tech community, always leading edge in the cloud for the past 10 years. But now you got operations, IT operations, network operations, all these other systems that were kind of on a nice, path before disrupted. This is not just work, collaboration. It's every What's your thoughts? >> Yes, yeah, great point. So if you look at collaboration, collaboration is kind of the facade versus everything that happens behind the scenes. So if you look at the TV show, what you're seeing is the end result, but there was a huge production effort behind it, to be able to get you that content. And if you look at a particular transaction today from ERP perspective, or a customer buying a product from you, this is the facade there's a lot of stuff that goes behind it for providing our employees the right tools, keeping our networks connected, so that employees can use those to successfully as well as securely. So this time has taught us to quickly pivot and bring in some new capabilities from technology and digital capability perspective in every area of the business, starting from the facade, which is the collaboration tool, at the same time ability to run your business through these technology capabilities. And do it very securely providing connectivity from our data center to manufacturing factories, location to now employees home to our partners and as well as clouds. And that has created a very complex ecosystem of connected universe. For every company. I feel. We are a global company. So we were a little lucky in getting early warnings in January and preparing to come to where we were coming and I'm so proud of the IT team here. We did a major release of our transformation program which we call NDIT on 13th 14th 15th March right before we started sheltering in place. And there were thousands of people working globally to bring this capability for our ERP systems and it went flawlessly. And since then we have done four or five releases and the organization has been able to carry through it. >> Preparedness and resiliency, great features Marissa, back to this brand experience in your role the facade or collaboration of the user experience is the front end of the back end. So you don't have a real hyper-digital or hyper-virtual is my word for it environment where people's businesses and the business impact is going to be severely impacted because people can leave a brand. So if I'm a customer of yours, I'm like, look, I need to get busy reinventing and getting my apps meeting the expectations of the customer. So you got to bring the experience piece of it as well as at enablement. This is a new expectation radically more accelerated than it was in the past? What's your thoughts? >> Well, Antonio a couple of years ago said, the action is at the edge and the cloud is an experience, not a destination. So in order to create those very meaningful and differentiated experiences for their customers, our customers need to have one single platform that's open and secure, so that they can innovate from end to end every workflow from beginning to end so that their experiences they deliver their customers are intuitive, intelligent, differentiated. So that is what we have been working for this entire last few years is to provide that cloud experience to our customers wherever their apps and data live so that they can have the freedom to innovate across the entire estate and do it securely. That is the only way you're going to really provide these truly differentiated and insightful experiences at the edge, which is where the action is. >> Yeah, you guys are really putting out some really insight there. And I would just say that this highlights what I've always believed as making the innovation strategy concept, not just a cliche, but you if you don't have an innovation strategy with tech and people, it's going to be exposed and that table stakes are there because of the of the marketplace. If you don't deliver, the stakes are really high. And this brings back to the women leaders in IT, you guys are doing, how do people get involved? I mean, what's the take on this? You guys doing a great job. What's the process is that the adjoin you guys recruit? I mean, how does someone who's watching or participating in HPE Discover Virtual get involved? >> Let me do a quick commercial because it is HPE discover and the best way to get involved with Women Leaders in Technology is to join up register for HPE discover and join us on July 1st, Managing The Workplace in a New Normal, July 8th, Navigating Change the Mindset for Success in Turbulent Times. And the first one Leading Through Recovery with Rashmi right here. And I believe that's on the first Friday, so coming up next week. So those are three ways in to at least be able to get involved with what we're doing. But we also do throughout the year events with our customers in multiple offices around the globe, where we get together as leaders, we talk about leadership we recruit, then there's all of the other things that we support. And Rashmi maybe want to talk about that from Grace Hopper and all the way through some of the other wonderful organizations that our Women Leaders in Technology are supportive of and engaged in. Rashmi? >> Yes, absolutely. So First of all our global women leader ERG as well as there are a couple other ERGs within business unit which works diligently to create engagement for men, allies and women employees. So, my last travel before this pandemic hit and children place came in was for International Women's Day celebration in Sofia, Bulgaria. And what we did as women leaders of the company is created a competition for the location to host that event. There was an enormous amount of energy when I was in Sofia, with guest speakers with executive speakers and our main allies who were speaking at the event as well. And it was webcasted across the globe for all HPE employees to experience. There were watch parties there was enormous amount of energy going into the event. Similarly, when we participate in Grace Hopper, it's like a carnival for us, we have our boots, we do interviews, Marissa hosted a great event at Disney for our college students who were attending Grace Hopper to come experience, what HPE is all about and how dedicated we are to the cause of women and STEM and young women to showcase our leaders there and what you can be once you are at HPE. So a lot of such events also happen at various locations and as being women, we create everything fun, everything more engaging, and everybody wants to participate in these events. >> Well, certainly know you got to do it virtually >> And I think importantly John, I don't want to overlook that the Allyship. The man at HPE are very, very much a part of this and very supportive of everything that we do. It's not just all women, it is a lot of women but our men are definitely part of the part of the whole fabric of it, including Grace Hopper. >> And it's always great talent coming out of schools and seeing a lot of jobs out there right now there's new job so this brings up the shift. You look at cybersecurity and all cross in tech, it's the aperture of computer science has changed. You don't have to be a coder, you can do a lot of different things. This brings up the culture question I really love to get you guys personal opinions on this. For folks watching wants to see the new kind of Instagram picture of HPE if they want to look inside. How would you describe the culture of HPE these days? Obviously, the innovation you guys are super impressive. What's it like inside? What's it like to work there? How would you describe the culture of HPE? >> Well, it's a wonderful place to work and our culture is the primary reason why it is so, it started with Bill and Dave. And were about community. They were not about building a conglomerate. They were about building a community and that has just stayed with us throughout. Innovation is critical to us being bold, being inclusive. These are our values, but they're not just words on a page, they are actually our values, and we live them and our belief system and then they were put down on a page so that we can all look at them, recognize them, celebrate them, and it starts at the very top. Antonio has been with the company 26 years now I think it is. He is a true HPE, died in the role, Engineer himself. And we all feel really good about being here and being with each other. We have a mission and a purpose and that is to advance the way people live and work. That is why every HPE teammate gets up in the morning. That is what we do for a living. And it comes through in everything that we do. >> Rashmi? >> Yeah, I would like to add there is what Bill and Dave created for us, and the good things that is retained by HPE, as well as our ability to change and pivot. So, as you talked about John, we are an innovation company. We are a huge product and research based company. Now with as a service, though, we are also looking at how do we understand more outside in what our customers are looking for? What kind of experiences when they interact with our products, and how do we really understand it and drive alignment early on with our customers to be able to put these as a service products out to them as well as quickly learn and pivot again as needed. So the points that Marissa mentioned about take risk, be bold don't be afraid to be afraid to fail, as well as customer focus, relentless journey to ensure our customers are getting what they need, has has been kind of a new HPE culture manifesto, which is really embodied by Antonio and the leadership team which is then taken by our employees. So while we are keeping what's good from Dave Vellente, we are also augmenting it based on the changing needs of our customers and the industry that we are in where we cannot be stagnant forever. >> I think carrying that mission and spirit of Bill and Dave is great. In fact, John Chamberlin notices on his on the keynote here at Virtual Experience. He said to me privately that he has mad respect for HPE going back, he was hiring all the executives that from Bill and Dave's cloth there and brought them into Cisco now he's out helping companies and I think that is really about the community and the respect for the Individual citizenship. Those are values that I think, stand the test of time. I think that's great that you guys are keeping that going and that's awesome. And we appreciate the community support with theCUBE and collaborate. So thank you very much for that. And don't forget the innovation. I mean, Marissa go back 30 minutes you guys first coined hybrid cloud. I think that was like happening now innovation is still there. You got to be tech leaders. >> Better is yet to come Greenlake, we love our Greenlake. >> Great stuff. Thank you guys so much for this conversation. I really it was so awesome. Great insight there. Congratulations on the Women Leaders in Technology. Final question for you both complete the sentence. Women Leaders in Technology is a competitive advantage to your clients because, blank. >> Because it's one more way that they can partner with HPE to improve the way their customers live ans more. >> Rashmi, complete the sentence Women Leaders and Tech is a competitive advantage to your customers and clients because? >> We can collaborate to bring better products and services for their customers together. >> Awesome. Thank you so much, and congratulations on the Women in Technology, we'll be following it will be if you got to do the virtual events, let us know. We got the remote studio, we always love collaborating and of course, we got women Wednesdays on theCUBE every week on our site. And thanks for again, all your support and this is a great experience. Thanks for spending the time appreciate Marissa and Rashmi. >> Thank you, stay well >> Thank you. >> Stay well. >> Okay, HPE Virtual Experience. This is theCUBE HPE Discover Virtual Experience for bringing you coverage and great interviews from thought leaders, experts, community practitioners and customers. I'm John Furrier, for theCUBE Thanks for watching. (ambient music)
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brought to you by HPE. I'm here in the Palo Alto Studios and as a Brand Officer with and my role is in the middle Marissa, your role? and beat the drum for our employees. and you guys have Women of the men at the workforce as well. in the past you and I and then we also reward our leaders I always ask the question and services in the marketplace, and they need to equip around the globe there to help. and for the folks watching and solution to be able of kind of the tech community, and I'm so proud of the IT team here. and the business impact is and the cloud is an the adjoin you guys recruit? and all the way through some of the other leaders of the company of the part of the whole fabric of it, I really love to get you guys and our culture is the and the leadership team which and the respect for the Greenlake, we love our Greenlake. Congratulations on the with HPE to improve the way and services for their customers together. and of course, we got and great interviews
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Rachel Tobac, SocialProof Security | CUBE Conversation, April 2020
>> Narrator: From theCUBE studios in Palo Alto and Boston connecting with thought leaders all around the world. This is theCUBE conversation. >> Hey, welcome back everybody. Jeff Frick here with theCUBE. We are here in our Palo Alto studios today. We got through March, this is some really crazy time. So we're taking advantage of the opportunity to reach out to some of the community leaders that we have in our community to get some good tips and tricks as to know how to kind of deal with this current situation. All the working from home, school from home. And we're really excited to have one of the experts. One of my favorite CUBE guests. We haven't had her around since October 2017, which I find crazy. And we'd love to welcome into theCUBE via the remote dial-in, Rachel Tobac. She is the CEO of SocialProof Security. Rachel, great to see you and I cannot believe that we have not sat down since 2017. >> I know, I can't believe it, it's been so much time. Thanks for having me back. >> Absolutely, but we are good Twitter friends. >> Oh yeah >> Exchanging stuff all the time. So, first of, great to see you. Just a kind of of introduction, tell us a little bit about SocialProof Security and your very unique specialty. >> Yes. SocialProof Security is all about social engineering and protecting you from the those types of attackers. So, basically we help you understand how folks manipulate you and try and gain access to your information. I am an attacker myself so I basically go out, try it, learn what we can learn about how we do our attacks and then go on and train you to protect your organization. So, training and testing. >> Alright. Well, I am going to toot your horn a little bit louder than that because I think it's amazing. I think that you are basically 100% undefeated in hacking people during contests at conventions, live. And it's fascinating to me and why I think it's so important it's not a technical hack at all. It's a human hack, and your success is amazing. And I've seen you do it. There's tons of videos out there with you doing it. So, what are kind of just the quick and dirty takeaways that people need to think about knowing that there are social hackers, not necessarily machine hackers out there, trying to take advantage of them. What are some of these inherit weaknesses that we just have built into the system? >> Yeah, thanks for your kind words too, I appreciate that. The challenge with social engineering is that it leverages your principles of persuasion. The parts of you that you cannot switch off. And so, I might pretend to be similar to you so that I can build rapport with you. And it's really hard for you to switch that off because you want to be a kind person, you want to be nice and trusting. But it's hard, it's a tough world out there and unfortunately criminals will leverage elements of your personality and your preferences against you. So, for instance if I know you have a dog, then I might play a YouTube video of a dog barking and try and gain access to information about your systems and your data, while pretending to be IT support, for example. And that's really tough because, you know three minutes into the conversation we are already talking about our dog breeds and now you want to trust me more. But unfortunately just because we have something in common, it doesn't mean that I am who I say I am. And so, I always recommend people are politely paranoid. It just basically means that you use two methods of communication to confirm that people are who they say they are. And if they are trying to get you to divulge sensitive information or go through with a wire transfer, for instance, you want to make sure that you check that first. We just saw an example of this with Barbara Corcoran. Famously on Shark Tank. Where she has many investments in real estate. And unfortunately a cyber criminal was able to take advantage and get almost $400,000 wired over to them and they did lose that money because they were able to take advantage of the bookkeeper, the accountant and the assistant and folks just were not checking back and forth that people are who they say they were with multiple methods of communication. >> It's crazy. A friend of mine actually is in the real estate business. And we were talking earlier this year and he got a note from his banker. Looked like his banker's email. It was the guy's name that he works with all the time. Was talking about a transfer. It didn't have a bunch of weird misspelling and bad grammar. And all kind of the old school things that kind of would expose it as a hack. And he picked up the phone and called the guy, and said "we don't have a transaction happening right now. "Why did you send this to me?" So it gets really really really good. But lets dive into just a little vocabulary 101. When people talk about "fishing" and "spearphishing" what does that exactly mean for people that aren't really familiar with those terms? >> Sure. Most likely you are going to see it happen over email. In fact, with COVID-19 right now we've seen through Google's Transparency Report on fishing that there's been a 350% increase in fishing attacks. And I believe Brisk had this huge research that said that there were 300,000 plus suspicious COVID 19 fishing websites that were just spun up in the past couple of weeks. It's pretty scary but basically what they are trying to do is get you to input your credentials. They are trying to get access to your machine or your credentials so that they can use them on other high value sites, gain access to your information, your data, points, your sensitive data basically. And use that against you. It's really tough. Unfortunately, criminals don't take a break even in crisis. >> Yeah they are not self-isolating unfortunately, I guess they are sitting there with their computers. So that's interesting. So, I was going to ask you, kind of what is the change in the landscape now. So you answered a little bit there but then the other huge thing that's happening now is everybody is working from home. They are all on Zoom, they are all on Skype, WebEx. And you've actually had some really timely post just recently about little things that people should think about in terms on just settings on Zoom to avoid some of the really unfortunate things that are popping in kind of randomly on Zoom meetings. So, I wonder if you could share some of those tips and tricks with the audience. >> Yeah, absolutely. Some of the big issues that we are seeing recently is what people have coined as Zoombombing. It's all over the news. So you've probably heard about it before but in case you are wondering exactly what that is. It's whenever an attacker either guesses your Zoom ID code and you don't have a password on your Zoom call that you are in the middle of. Or they might gain access to your Zoom ID code because maybe your took a screenshot of your Zoom and posted that to social media. And now if you don't have password protection or your waiting room is on they can just join your call and sometimes you might not notice that they are on the call, which could lead to privacy issues, data breach for instance or just a sensitive data leak. If they join via the phone you might not even notice that they are on the call. And so it's really important to make sure that you have password protection on for your Zoom and you have waiting rooms enabled. And you don't want to take pictures of your workstation. I know that's really tough for folks. because they want to showcase how connected they are during these difficult times I do understand that. But realize that when you take those screenshots of your workstation, this is something that we just saw in the news with Boris Johnson just a few days ago. He posted an image of his zoom call and it included some of the software they used. And so, you just mentioned spearphishing, right? I can look at some of that software get an idea for maybe the version of his operating system the version of some of the software he may be using on his machine and craft a very specific spearfish just for him that I know will likely work on his machine, with his software installed because I understand the version and the known vulnerabilities in that software. So, there's a lot of problems with posting those types of pictures. As a blanket rule you are not going to want to take pictures of your workstation. Especially not now. >> Okay, so, I remember that lesson that you taught me when we're in Houston at Grace Hopper. Do not take selfies in front of your pics, in front of your work laptop. 'Cause as you said, you can identify all types of OS information. Information that gives you incredible advantage when you are trying to hack into my machine. >> Yeah, that's true. And I think a lot of people don't realize they are like, "everybody uses the browser, everybody uses Power Point", for example. But sometimes, the icons and logos that you have on your machine, really give me good information about the exact version and potentially the versions that might be out of data in your machine. When I can look up those non-vulnerabilities pretty easily that's a pretty big risk. The other things that we see is people take screenshots and I can see their desktop and when I can see your desktop, I might know the naming convention that you use for your files which I can name drop with you or talk about on the phone or over email to convince you that I really do have access to your machine like I am IT support or something. >> Yeah, it's great stuff. So for people who want more of this great stuff go to Rachel's Twitter handle. I'm sure we have it here on the lower third. You've got the great piece with. Last week with John Oliver hacking the voting machines like a week before the elections last year which was phenomenal. Now I just saw your in this new HBO piece where you actually just sit down at the desk with the guy running the show and hacker disciplines systems. Really good stuff. Really simple stuff. Let's shift gears one more time, really in terms of what you are doing now. You said you are doing some help in the community to directly help those in need as we go through this crisis. People are trying to find a way to help. Tell us a little bit more about what you are doing. >> Yeah, as soon as I started noticing how intense COVID-19 was wreaking havoc on the hospital and healthcare systems in the world I decided to just make my services available for free. And so I put out a call on my social medias and let folks know "Hey if you need training ,if you need support if you just want to walk through some of your protocols and how I might gain access to your systems or your sensitive data through those protocols, let me know and I'll chat with you" And, I've had an amazing response. Being able to work with hospitals all over the world for free to make sure that they have the support that they need during COVID-19 it really does mean a lot to me because it's tough I feel kind of powerless in this situation there's not a lot that I can personally do there are many brave folks who are out there risking it all every single day to be able to do the work to keep folks safe. So, just trying to do something to help support the healthcare industry as they save lives. >> Well, that's great. I mean, it is great 'cause if you are helping the people that are helping ,you know, you are helping maybe not directly with patients but that's really important work and there's a lot of stuff now that's coming out in terms of, kind of of this tunnel vision on COVID-19 and letting everything else kind of fall by the wayside including other medical procedures and there is going to be a lot of collateral damage that we don't necessarily see because the COVID situation has kind of displaced everything out and kind of blown it out. Anything that you can do to help people get more out of the resources, protect their vulnerability is nothing but goodness. So, thank you for doing that. So, I will give you a last word. What's your favorite, kind of closing line when you are at Black Hat or RSA to these people to give them the last little bit "Come on, don't do stupid things. There is some simple steps you can take to be a little bit less vulnerable" >> Yeah, I think something that we hear a lot is that people kind of give a blanket piece of advice. Like, don't click links. And, that's not really actionable advice. Because a lot of times you are required to click links or download that PDF attachment from HR. And, many times it is legitimate for work. And so, that type of advice isn't really the type of advice I like to give. Instead, I like to say just be politely paranoid and use two methods of communication to confirm if it is legitimate before you go ahead and do that. And, it will take a little bit of time I'm not going to lie it'll take you an extra 30 seconds to 60 seconds to just chat somebody and say "Hey quick question about that thing you sent over" But it can start to change the security consciousness of your culture. And maybe they'll put out a chat while they send out an email from HR to let you know that it is legitimate and then you are kind of starting this cycle at the beginning. Not every single person has to ask individually you can start getting that security consciousness going where people are politely paranoid and they know that you are going to be too so they are going to preempt it and make sure that you understand something is legitimate with a second form of communication. >> Great tip, I am a little taken aback, everybody now wants to get their score so high their customer satisfaction score so after like every transaction you get this silly surveys "How was your time at SafeWay? "Or Bank of America?" All these things Survey Monkey. I don't really know how those businesses stay in anymore. I am not clicking on any Bank of America customer satisfaction or Safeway customer satisfaction link. But I will be politely paranoid and look for the right ones to click on. (giggle) >> That's good and use two methods of communication to confirm they are real. >> That's right,two-factor authentication. Alright,well Rachel, thank you for taking a few minutes of your time. Thank you for your good work with hospitals in the community and really enjoyed catching up. As always, love your work and I'm sure we'll be talking you more on Twitter. >> Thanks for having me on again and I'll see you on the Internet. >> All right, be safe. >> Rachel: Thank you >> All right, that was Rachel. I am Jeff. You are watching theCUBE. We are coming to you from our Palo Alto Studios. Thanks for watching. Stay safe and we'll see you next time. (instrumental music)
SUMMARY :
connecting with thought leaders all around the world. Rachel, great to see you and I cannot believe I know, I can't believe it, it's been so much time. and your very unique specialty. and then go on and train you to protect your organization. I think that you are basically 100% undefeated And so, I might pretend to be similar to you "Why did you send this to me?" is get you to input your credentials. So, I wonder if you could share and you don't have a password on your Zoom call Okay, so, I remember that lesson that you taught me But sometimes, the icons and logos that you have to convince you that I really do have access to your machine of what you are doing now. if you just want to walk through some of your protocols that are helping ,you know, you are helping and they know that you are going to be too and look for the right ones to click on. to confirm they are real. Thank you for your good work with hospitals in the community and I'll see you on the Internet. We are coming to you from our Palo Alto Studios.
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Sizzle Reel | RSA Conference 2020
absolutely I think if I were to net it out Jeff what I'm sensing is there is a whole movement to shift security left which is this whole idea of IT stepping up as the first line of defense reduce cyber exposure take care of patching multi-factor authentication reduce their tax surface intrinsic security right so you know DevOps active ops take care of it right up front with all the apps even get built right then there is another movement to shift things right which is take care of the new new aspects of the attack surface right what the hackers always take advantage of of other areas where in a sense we are unprepared and for a long time they've seen us being unprepared in terms of reducing the attack surface and then they go after the new aspects of the tak surface and what are those IT I ot ot data as as an attack surface and the edge right so so these are areas where there's a lot of activity a lot of innovation you know on the on the air on the floor here if you walk the corners shifting left shifting right as in all the new aspects of the tax F is I'm seeing a lot of conversations a lot of innovation in that area I think it also boils down to real-world examples we've been really understand the demographics that we're working for I think today it's the first time really in history that we have four generations working side-by-side in the workforce so we have to understand that people learn differently training should be adjusted to the type of people that we're teaching but phishing doesn't just oil down to clicking on links phishing teaches also it boils down to tricking somebody getting someone's trust and it can come in different forms for example think of social media how do people connect we're connecting across social media on many different platforms I'll give a very easy example LinkedIn LinkedIn is for business have form we're all connected on LinkedIn why we connect on LinkedIn because that's a social platform that people feel safe on because we're able to connect to each other in a business form I want to think of the person who's getting the first job with an organization their first job in maybe their project manager and they're working for Bank a excited to be working for Bank a hey I'm gonna list all the projects I'm working for so here's now my resume on LinkedIn I'm working on project ABCD and this is my manager I report to perfect there's some information sitting there on LinkedIn now what else I will tell you is that you might have somebody who's looking to get into that Bank what will they do let's look for the lowest hanging fruit who this new project manager oh I see they're working on these projects and they're reporting in to someone well I'm not a project manager I'm a senior project manager from a competing bank I'm gonna befriend them and tell them that I'm really excited about the work they're doing here there's social engineering their way into their friendship into the good graces into their trust once done the video becomes a trusted source people share information freely so people are putting too much information out there on social trusting too easily opening the door for more than a phishing attack and things are just rapidly going out of control right so my co-founder and I both came from the world of being practitioners and we saw how limited the space wasn't actually changing human behavior I was given some animated powerpoints that use this to keep the Russians out of your Network which is a practical joke unless your job is on the line I took a huge step back and I said there are other fields that have figured this out behavioral science being one of them they use positive reinforcement gamification marketing and advertisement has figured out how to engage this human element just look around the RSA floor and there are so many learnings of how we make decisions as human beings that can be applied into changing people's behaviors and security so that's what we did adventure so this is my first early stage company we're still seeking series a we're a young company but our mantras we are the data value company so they have had this very robust analytics engine that goes into the heart of data I can track it and map it and make it beautiful and Along Came McNeely who actually sits on our board Oh does he and they said we need someone who's this week it's all happening so they asked Scott McNealy who is the craziest person in privacy and data that you know and he said oh my god get the done any woman so they got the den of a woman and that's what I do now so I'm taking this analytics value engine I'm pointing it to the board as I've always said Grace Hopper said data value and data risk has to be on the corporate balance sheet and so that's what we're building is a data balance sheet for everyone to use to actually value data for me it starts with technology that takes look we've only got so many security practitioners in the company actually defend your email example we've got to defend every user from those kinds of problems and so how do I find technology solutions that help take that load off the security practitioners so they can focus on the niche examples that are really really well-crafted emails and and and help take that load off the user because users just you're not going to be able to handle that right it's not fair to ask them and like you said it was just poorly timed that helps protect it so how do we help make sure that we're taking that technology load off identify the threats in advance and and protect them and so I think one of the biggest things that Chris and I talk a lot about is how do our solutions help make it easier for people to secure themselves instead of just providing only a technology technology advantage so the virtual analyst is able to sit on premises so it's localized learning collector has to understand the nature of those strats collect to be able to look at the needles of the needles if you will make sense of that and then automatically generate reports based off of that right so it's really an assist tool that a network in min or a security analyst was able to pick up and virtually save hours and hours of time so we have this we call it a thread research group within the company and their job is to take all the data from the sensors we have I mean we have we look at about 25 petabytes of data every day all our solutions are cloud solutions as well as on forum so we get the benefit of basically seeing all the data's that are hitting our customers every day I mean we block about 1 million attacks every minutes like every minute 1 billion attacks every minute minute right we protect over 3 million databases and you know we've mitigated some of the largest DDoS attacks that's ever been reported so we have a lot of date right that we're seen and the interesting thing is that you're right we are having to always we're using that threat research data to see what's happening how the threat landscape is changing therefore guiding us on how we need to augment and add to our products to prevent that but interestingly we're also consuming AI and machine learning as well on our products because we're able to use those solutions to actually do a lot of attack analytics and do a lot of predictive and research for our customers that can kind of guide them about you know where things are happening because what's happening is that before a lot of the tacks were just sort of fast and furious now we're seeing a pattern towards snow snow and continuous if that makes sense we're seeing all these patterns and threats coming in so we're fighting against those technologies like AI Barossa using those technologies to help us soon you know decide where we need to continue to add capabilities to stop it you know the whole bad box thing wasn't a problem right a number of years ago and so it's it's ever-changing your world which frankly speaking makes it an interesting place to be yes who wants to be in a static in a boring place right well I mean we do you're a good package or a bad package you have to traverse the network to be interesting we've all you know put our phones in airplane mode at blackhat or events like that but we don't want to be on it they're really boring when they're offline but they're also really boring too attackers when they're offline as soon as you turn them on you have a problem or could have a problem but as things traverse the network what better place to see who and what's on your network and on the gear and end of the day we're able to provide that visibility we're able to provide that enforcement so as you mentioned 2020 is now the year of awareness for us so the threat aware network we're able to do things like look at encrypted traffic do heuristics and analysis to figure out should that even be on my network because as you bring it into a network and you have to decrypt it a there's privacy concerns of that in these times but also it's computationally expensive to do that so it becomes a challenge from a both a financial perspective as well as a compliance perspective so we're helping solve s even kind of offset that traffic and be able to ensure your network secure so when we started developing our cyber recovery solution about five years ago we used the NIST cybersecurity framework which is a very well known standard that defines really five pillars of how organizations can think about building a cyber resilience strategy a cyber resilience strategy really encompasses everything from perimeter threat detection and response all the way through incident response after an attack and everything that happens in between protecting the data and recovering the data right and critical systems so I think of cyber resilience is that holistic strategy of protecting an organization and its data from a cyberattack yeah I think the human element is the hardest part you know in mind of this conference and its theme the human element the hardest part about this job is that it's not just mechanical issues and routing issues and networking issues but is about dealing with all types of humans innocent humans that do strange and bad things unknowingly and it's in malicious people who do very bad things that is by design and so the research suggests that no matter what we do in security awareness training some four percent of our employee base will continually bail security awareness that's what we fished and actively and so one of the things that we need to do is use automation and intelligence so that you can comb through all of that data and make a better informed decision about what risks are going to mitigate right and for this four percent are habitually abusing the system and can't be retrained well you can isolate them right and make sure that they're separated and then they're not able to to do things that may harm the organization you
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Michelle Finneran Dennedy, DrumWave | RSAC USA 2020
>> Announcer: From San Francisco, it's theCUBE! Covering RSA Conference 2020 San Francisco. Brought to you by SiliconANGLE Media. >> Hey welcome back, get ready, Jeff Frick here with theCUBE, we're at RSA 2020, here at Moscone, it's a really pretty day outside in San Francisco, unfortunately we're at the basement of Moscone, but that's 'cause this is the biggest thing going in security, it's probably 15,000 people, we haven't got the official number yet, but this is the place to be and security is a really really really big deal, and we're excited to have our next guest, I haven't seen her for a little while, since data privacy day. I tried to get Scott McNealy to join us, he unfortunately was predisposed and couldn't join us. Michelle Finneran Dennedy, in her new job, the CEO of DrumWave. Michelle, great to see you. >> Great to see you too, I'm sorry I missed you on privacy day. >> I know, so DrumWave, tell us all about DrumWave, last we saw you this is a new adventure since we last spoke. >> It's a new adventure, so this is my first early stage company, we're still seeking series A, we're a young company, but our mantra is we are the data value company. So they have had this very robust analytics engine that goes into the heart of data, and can track it and map it and make it beautiful, and along came McNealy, who actually sits on our board. And they said we need someone, it's all happening. So they asked Scott McNealy, who is the craziest person in privacy and data that you know and he said "Oh my God, get the Dennedy woman." So, they got the Dennedy woman and that's what I do now, so I've taken this analytics value engine, I'm pointing it to the board as I've always said, Grace Hopper said, data value and data risk has to be on the corporate balance sheet, and so that's what we're building is a data balance sheet for everyone to use, to actually value data. >> So to actually put a value on the data, so this is a really interesting topic, because people talk about the value of data, we see the value of data wrapped up, not directly, but indirectly in companies like Facebook and Google and those types of companies who clearly are leveraging data in a very different way, but it is not a line item on a balance sheet, they don't teach you that at business school next to capital assets and, right, so how are you attacking the problem, 'cause that's a huge, arguably will be the biggest asset anyone will have on their balance sheet at some point in time. >> Absolutely, and so I go back to basic principles, the same as I did when I started privacy engineering. I look and I say "Okay, if we believe the data's an asset," and I think that at least verbally, we all say the words "Yes, data is an asset," instead of some sort of exhaust, then you have to look back and say "What's an asset?" Well an asset, under the accounting rules, is anything tangible or intangible that is likely to cause economic benefit. So you break that down, what is the thing, well you got to map that thing. So where is your data? Well data tells you where it is. Instead of bringing in clip boards and saying "Hey, Jeff, my man, do you process PII?" We don't do that, we go to your system, and when you go on DrumWave, you're automatically receiving an ontology that says what is this likely to be, using some machine learning, and then every single column proclaims itself. And so we have a data provenance for every column, so you put that into an analytics engine, and suddenly you can start asking human questions of real data. >> And do you ask the questions to assess the value of the data, or is the ultimate valuation of that data in the categorization and the ontology, and knowing that I have this this this and this, or I mean we know what the real value is, the soft value is what you can do with it, but when you do the analytics on it, are you trying to get to unlock what the potential, underlying analytic value is of that data that you have in your possession? >> Yeah, so the short answer is both, and the longer answer is, so my cofounder, Andre Vellozo, believes, and I believe too, that every conversation is a transaction. So just like you look at transactions within the banking context, and you say, you have to know that it's there, creating a data ontology. You have to know what the context is, so when you upload your data, you receive a data provenance, now you can actually look at, as the data controller, you open what we call your wallet, which is your portal into our analytics engine, and you can see across the various data wranglers, so each business unit has put their data on, because the data's not leaving your place, it's either big data, small data, I don't really care data. Everything comes in through every business unit, loads up their data set, and we look across it and we say "What kind of data is there?" So there's quantitative data saying, if you took off the first 10 lines of this column in marketing, now you have a lump of data that's pure analytics. You just share those credentials and combine that dataset, you know you have a clean set of data that you can even sell, or you can create an analytic, because you don't have any PII. For most data sets, you look at relative value, so for example, one of the discussions I had with a customer today, we know when we fail in privacy, we have a privacy breach, and we pay our lawyers, and so on. Do you know what a privacy success is? >> Hopefully it's like an offensive lineman, you don't hear their name the whole game right, 'cause they don't get a holding call. >> Until they put the ball in the hole. So who's putting the ball in the hole, sales is a privacy success. You've had a conversation with someone who was the right someone in context to sign on the bottom line. You have shared information in a proportionate way. If you have the wrong data, your sale cycle is slower. So we can show, are you efficiently sharing data, how does that correlate with the results of your business unit? Marketing is another privacy success. There's always that old adage that we know that 50% of marketing is a waste, but we don't know which 50%. Well now we can look at it and say "All right," marketing can be looked at as people being prepared to buy your product, or prepared to think in a new, persuasive way. So who's clicking on that stuff, that used to be the metric, now you should tie that back to, how much are you storing for how long related to who's clicking, and tying it to other metrics. So the minute you put data into an analytics engine, it's not me that's going to tell you how you're going to do your data balance sheet, you're going to tell me how dependent you are on digital transactions versus tangible, building things, selling things, moving things, but everyone is a digital business now, and so we can put the intelligence on top of that so you, the expert in value, can look at that value and make your own conclusions. >> And really, what you're talking about then is tying it to my known processes, so you're almost kind of parsing out the role of the data in doing what I'm trying to do with my everyday business. So that's very different than looking at, say, something like, say a Facebook or an Amazon or a Google that are using the data not necessarily, I mean they are supporting the regular processes, but they're getting the valuation bump because of the potential. >> By selling it. >> Or selling it, or doing new businesses based on the data, not just the data in support of the current business. So is that part of your program as well, do you think? >> Absolutely, so we could do the same kind of ontology and value assessment for an Apple, Apple assesses value by keeping it close, and it's not like they're not exploiting data value, it's just that they're having everyone look into the closed garden, and that's very valuable. Facebook started that way with Facebook Circles way back when, and then they decided when they wanted to grow, they actually would start to share. And then it had some interesting consequences along the line. So you can actually look at both of those models as data valuation models. How much is it worth for an advertiser to get the insights about your customers, whether or not they're anonymized or not, and in certain contexts, so healthcare, you want it to be hyper-identifiable, you want it to be exactly that person. So that valuation is higher, with a higher correlation of every time that PII is associated with a treatment, to that specific person with the right name, and the same Jr. or Sr. or Mrs. or Dr., all of that correlated into one, now your value has gone up, whether you're selling that data or what you're selling is services into that data, which is that customer's needs and wants. >> And in doing this with customers, what's been the biggest surprise in terms of a value, a piece of value in the data that maybe just wasn't recognized, or kind of below the covers, or never really had the direct correlation or association that it should've had? >> Yeah, so I don't know if I'm going to directly answer it or I'm going to sidewind it, but I think my biggest surprise wasn't a surprise to me, it was a surprise to my customers. The customers thought we were going to assess their data so they could start selling it, or they could buy other data sources, combine it, enrich it, and then either sell it or get these new insights. >> Jeff: That's what they brought you in for. >> Yeah, I know, cute, right? Yeah, so I'm like "Okay." The aha moment, of course, is that first of all, the "Oh my God" moment in data rarely happens, sometimes in big research cases, you'll get an instance of some biometric that doesn't behave organically, but we're talking about human behavior here, so the "Aha, we should be selling phone data "to people with phones" should not be an aha, that's just bad marketing. So instead, the aha for me has been A, how eager and desperate people are for actually looking at this, I really thought this was going to be a much more steep hill to climb to say "Hey, data's an asset," I've been saying this for over 20 years now, and people are kind of like "Yeah, yeah, yeah." Now for the first time, I'm seeing people really want to get on board and look comprehensively, so I thought we'd be doing little skinny pilots, oh no, everyone wants to get all their data on board so they can start playing around with it. So that's been really a wake-up call for a privacy gal. >> Right, well it's kind of interesting, 'cause you're kind of at the tail end of the hype cycle on big data, with Hadoop, and all that that represented, it went up and down and nobody had-- >> Michelle: Well we thought more was more. >> We thought more was more, but we didn't have the skills to manage it, and there was a lot of issues. And so now you never hear about big data per say, but data's pervasive everywhere, data management is pervasive everywhere, and again, we see the crazy valuations based on database companies, that are clearly getting that. >> And data privacy companies, I mean look at the market in DC land, and any DCs that are looking at this, talk to mama, I know what to do. But we're seeing one feature companies blowing up in the marketplace right now, people really want to know how to handle the risk side as well as the value side. Am I doing the right thing, that's my number one thing that not CPOs are, because they all know how crazy it is out there, but it's chief financial officers are my number one customer. They want to know that they're doing the right thing, both in terms of investment, but also in terms of morality and ethics, am I doing the right thing, am I growing the right kind of business, and how much of my big data is paying me back, or going back to accountancy rules, the definition of a liability is an asset that is uncurated. So I can have a pencil factory, 'cause I sell pencils, and that's great, that's where I house my pencils, I go and I get, but if something happened and somehow the route driver disappeared, and that general manager went away, now I own a pencil factory that has holes in the roof, that has rotting merchandise, that kids can get into, and maybe the ceiling falls, there's a fire, all that is, if I'm not utilizing that asset, is a liability, and we're seeing real money coming out of the European Union, there was a hotel case where the data that they were hoarding wasn't wrong, it was about real people who had stayed at their hotels, it just was in the 90s. And so they were fined 14.5 million Euros for keeping stale data, an asset had turned into a liability, and that's why you're constantly balancing, is it value, is it risk, am I taking so much risk that I'm not compensating with value and vice versa, and I think that's the new aha moment of really looking at your data valuation. >> Yeah, and I think that was part of the big data thing too, where people finally realized it's not a liability, thinking about "I got to buy servers to store it, "and I got to buy storage, and I got to do all this stuff," and they'd just let it fall on the floor. It's not free, but it does have an asset value if you know what to do with it. So let's shift gears about privacy specifically, because obviously you are the queen of privacy. >> I like that, that's my new title. >> GDPR went down, and now we've got the California version of GDPR, love to get your update, did you happen to be here earlier for the keynotes, and there was a conversation on stage about the right to be forgotten. >> Jennifer: Oh dear god, now, tell me. >> And is it even possible, and a very esteemed group of panelists up there just talking about very simple instances where, I search on something that you did, and now I want to be forgotten. >> Did no one watch Back to the Future? Did we not watch that show? Back to the Future where all their limbs start disappearing? >> Yes, yes, it's hard to implement some of these things. >> This has been my exhaustion with the right to be forgotten since the beginning. Humanity has never desired a right to be forgotten. Now people could go from one village to the next and redo themselves, but not without the knowledge that they gained, and being who they were in the last village. >> Jeff: Speaking to people along the way. >> Right, you become a different entity along the way. So, the problem always was really, differential publicity. So, some dude doesn't pay back his debtors, he's called a bad guy, and suddenly, any time you Google him, or Bing him, Bing's still there, right? >> Jeff: I believe so. >> Okay, so you could Bing someone, I guess, and then that would be the first search term, that was the harm, was saying that your past shouldn't always come back to haunt you. And so what we try to do is use this big, soupy term that doesn't exist in philosophy, in art, the Chimea Roos had a great right to be forgotten plan. See how that went down? >> That was not very pleasant. >> No, it was not pleasant, because what happens is, you take out knowledge when you try to look backwards and say "Well, we're going to keep this piece and that," we are what we are, I'm a red hot mess, but I'm a combination of my red hot messes, and some of the things I've learned are based on that. So there's a philosophical debate, but then there's also the pragmatic one of how do you fix it, who fixes it, and who gets to decide whose right it is to be forgotten? >> And what is the goal, that's probably the most important thing, what is the goal that we're trying to achieve, what is the bad thing that we're trying to avoid, versus coming up with some grandiose idea that probably is not possible, much less practical. >> There's a suit against the Catholic Church right now, I don't know if you heard this, and they're not actually in Europe, they live in Vatican City, but there's a suit against, about the right to be forgotten, if I decide I'm no longer Catholic, I'm not doing it, Mom, I'm hearing you, then I should be able to go to the church and erase my baptismal records and all the rest. >> Jeff: Oh, I hadn't heard that one. >> I find it, first of all, as someone who is culturally Catholic, I don't know if I can be as saintly as I once was, as a young child. What happens if my husband decides to not be Catholic anymore? What happens if I'm not married anymore, but now my marriage certificate is gone from the Catholic Church? Are my children bastards now? >> Michelle's going deep. >> What the hell? Literally, what the hell? So I think it's the unintended consequence without, this goes back to our formula, is the data value of deletion proportionate to the data risk, and I would say the right to be forgotten is like this. Now having an indexability or an erasability of a one-time thing, or, I'll give you another corner case, I've done a little bit of thinking, so you probably shouldn't have asked me about this question, but, in the US, when there's a domestic abuse allegation, or someone calls 911, the police officers have to stay safe, and so typically they just take everybody down to the station, men and women. Guess who are most often the aggressors? Usually the dudes. But guess who also gets a mugshot and fingerprints taken? The victim of the domestic abuse. That is technically a public record, there's never been a trial, that person may or may not ever be charged for any offense at all, she just was there, in her own home, having the crap beat out of her. Now she turns her life around, she leaves her abusers, and it can happen to men too, but I'm being biased. And then you do a Google search, and the first thing you find is a mugshot of suspected violence. Are you going to hire that person? Probably not. >> Well, begs a whole discussion, this is the generation where everything's been documented all along the way, so whether they choose or not choose or want or don't want, and how much of it's based on surveillance cameras that you didn't even know. I thought you were going to say, and then you ask Alexa, "Can you please give me the recording "of what really went down?" Which has also been done, it has happened, it has happened, actually, which then you say "Hm, well, is having the data worth the privacy risk "to actually stop the perp from continuing the abuse?" >> Exactly, and one of my age-old mantras, there's very few things that rhyme, but this one does, but if you can't protect, do not collect. So if you're collecting all these recordings in the domestic, think about how you're going to protect. >> There's other people that should've hired you on that one. We won't go there. >> So much stuff to do. >> All right Michelle, but unfortunately we have to leave it there, but thank you for stopping by, I know it's kind of not a happy ending. But good things with DrumWave, so congratulations, we continue to watch the story evolve, and I'm sure it'll be nothing but phenomenal success. >> It's going to be a good time. >> All right, thanks a lot Michelle. She's Michelle, I'm Jeff, you're watching theCUBE, we're at RSA 2020 in San Francisco, thanks for watching, we'll see you next time. (techno music)
SUMMARY :
Brought to you by SiliconANGLE Media. but this is the place to be Great to see you too, last we saw you this is a new adventure and so that's what we're building is a data balance sheet so how are you attacking the problem, and when you go on DrumWave, you're automatically as the data controller, you open what we call your wallet, you don't hear their name the whole game right, So the minute you put data into an analytics engine, the role of the data in doing what I'm trying to do So is that part of your program as well, do you think? So you can actually look at both of those models Yeah, so I don't know if I'm going to directly answer it so the "Aha, we should be selling phone data And so now you never hear about big data per say, and maybe the ceiling falls, there's a fire, if you know what to do with it. about the right to be forgotten. I search on something that you did, in the last village. Right, you become a different entity along the way. Okay, so you could Bing someone, I guess, and some of the things I've learned are based on that. that's probably the most important thing, about the right to be forgotten, is gone from the Catholic Church? and the first thing you find is a mugshot and then you ask Alexa, but this one does, but if you can't protect, There's other people that should've hired you on that one. but thank you for stopping by, thanks for watching, we'll see you next time.
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Ritika Gunnar, IBM | IBM Data and AI Forum
>>Live from Miami, Florida. It's the cube covering IBM's data and AI forum brought to you by IBM. >>Welcome back to downtown Miami. Everybody. We're here at the Intercontinental hotel covering the IBM data AI form hashtag data AI forum. My name is Dave Volante and you're watching the cube, the leader in live tech coverage. Ritika gunner is here. She's the vice president of data and AI expert labs and learning at IBM. Ritika, great to have you on. Again, always a pleasure to be here. Dave. I love interviewing you because you're a woman executive that said a lot of different roles at IBM. Um, you know, you've, we've talked about the AI ladder. You're climbing the IBM ladder and so it's, it's, it's, it's awesome to see and I love this topic. It's a topic that's near and dear to the cubes heart, not only women in tech, but women in AI. So great to have you. Thank you. So what's going on with the women in AI program? We're going to, we're going to cover that, but let me start with women in tech. It's an age old problem that we've talked about depending on, you know, what statistic you look at. 15% 17% of, uh, of, of, of the industry comprises women. We do a lot of events. You can see it. Um, let's start there. >>Well, obviously the diversity is not yet there, right? So we talk about women in technology, um, and we just don't have the representation that we need to be able to have. Now when it comes to like artificial intelligence, I think the statistic is 10 to 15% of the workforce today in AI is female. When you think about things like bias and ethicacy, having the diversity in terms of having male and female representation be equal is absolutely essential so that you're creating fair AI, unbiased AI, you're creating trust and transparency, set of capabilities that really have the diversity in backgrounds. >>Well, you work for a company that is as chairman and CEO, that's, that's a, that's a woman. I mean IBM generally, you know, we could see this stuff on the cube because IBM puts women on a, we get a lot of women customers that, that come on >>and not just because we're female, because we're capable. >>Yeah. Well of course. Right. It's just because you're in roles where you're spokespeople and it's natural for spokespeople to come on a forum like this. But, but I have to ask you, with somebody inside of IBM, a company that I could say the test to relative to most, that's pretty well. Do you feel that way or do you feel like even a company like IBM has a long way to go? >>Oh, um, I personally don't feel that way and I've never felt that to be an issue. And if you look at my peers, um, my um, lead for artificial intelligence, Beth Smith, who, you know, a female, a lot of my peers under Rob Thomas, all female. So I have not felt that way in terms of the leadership team that I have. Um, but there is a gap that exists, not necessarily within IBM, but in the community as a whole. And I think it goes back to you want to, you know, when you think about data science and artificial intelligence, you want to be able to see yourself in the community. And while there's only 10 to 15% of females in AI today, that's why IBM has created programs such as women AI that we started in June because we want strong female leaders to be able to see that there are, is great representation of very technical capable females in artificial intelligence that are doing amazing things to be able to transform their organizations and their business model. >>So tell me more about this program. I understand why you started it started in June. What does it entail and what's the evolution of this? >>So we started it in June and the idea was to be able to get some strong female leaders and multiple different organizations that are using AI to be able to change their companies and their business models and really highlight not just the journey that they took, but the types of transformations that they're doing and their organizations. We're going to have one of those events tonight as well, where we have leaders from Harley Davidson in Miami Dade County coming to really talk about not only what was their journey, but what actually brought them to artificial intelligence and what they're doing. And I think Dave, the reason that's so important is you want to be able to understand that those journeys are absolutely approachable. They're doable by any females that are out there. >>Talk about inherent bias. The humans are biased and if you're developing models that are using AI, there's going to be inherent bias in those models. So talk about how to address that and why is it important for more diversity to be injected into those models? >>Well, I think a great example is if you took the data sets that existed even a decade ago, um, for the past 50 years and you created a model that was to be able to predict whether to give loans to certain candidates or not, all things being equal, what would you find more males get these loans than females? The inherent data that exists has bias in it. Even from the history based on what we've had yet, that's not the way we want to be able to do things today. You want to be able to identify that bias and say all things being equal, it is absolutely important that regardless of whether you are a male or a female, you want to be able to give that loan to that person if they have all the other qualities that are there. And that's why being able to not only detect these things but have the diversity and the kinds of backgrounds of people who are building AI who are deploying this AI is absolutely critical. >>So for the past decade, and certainly in the past few years, there's been a light shined on this topic. I think, you know, we were at the Grace Hopper conference when Satya Nadella stuck his foot in his mouth and it said, Hey, it's bad karma for you know, if you feel like you're underpaid to go complain. And the women in the audience like, dude, no way. And he, he did the right thing. He goes, you know what, you're right. You know, any, any backtrack on that? And that was sort of another inflection point. But you talk about the women in, in AI program. I was at a CDO event one time. It was I and I, an IBM or had started the data divas breakfast and I asked, can I go? They go, yeah, you can be the day to dude. Um, which was, so you're seeing a lot of initiatives like this. My question is, are they having the impact that you would expect and that you want to have? >>I think they absolutely are. Again, I mean, I'll go back to, um, I'll give you a little bit of a story. Um, you know, people want to be able to relate and see that they can see themselves in these females leaders. And so we've seen cases now through our events, like at IBM we have a program called grow, which is really about helping our female lead female. Um, technical leaders really understand that they can grow, they can be nurtured, and they have development programs to help them accelerate where they need to be on their technical programs. We've absolutely seen a huge impact from that from a technology perspective. In terms of more females staying in technology wanting to go in the, in those career paths as another story. I'll, I'll give you kind of another kind of point of view. Um, Dave and that is like when you look at where it starts, it starts a lot earlier. >>So I have a young daughter who a year, year and a half ago when I was doing a lot of stuff with Watson, she would ask me, you know, not only what Watson's doing, but she would say, what does that mean for me mom? Like what's my job going to be? And if you think about the changes in technology and cultural shifts, technology and artificial intelligence is going to impact every job, every industry, every role that there is out there. So much so that I believe her job hasn't been invented yet. And so when you think about what's absolutely critical, not only today's youth, but every person out there needs to have a foundational understanding, not only in the three RS that you and I know from when we grew up have reading, writing and arithmetic, we need to have a foundational understanding of what it means to code. And you know, having people feel confident, having young females feel confident that they can not only do that, that they can be technical, that they can understand how artificial intelligence is really gonna impact society. And the world is absolutely critical. And so these types of programs that shed light on that, that help bridge that confidence is game changing. >>Well, you got kids, I >>got kids, I have daughters, you have daughter. Are they receptive to that? So, um, you know, I think they are, but they need to be able to see themselves. So the first time I sent my daughter to a coding camp, she came back and said, not for me mom. I said, why? Because she's like, all the boys, they're coding in their Minecraft area. Not something I can relate to. You need to be able to relate and see something, develop that passion, and then mix yourself in that diverse background where you can see the diversity of backgrounds. When you don't have that diversity and when you can't really see how to progress yourself, it becomes a blocker. So as she started going to grow star programs, which was something in Austin where young girls coded together, it became something that she's really passionate about and now she's Python programming. So that's just an example of yes, you need to be able to have these types of skills. It needs to start early and you need to have types of programs that help enhance that journey. >>Yeah, and I think you're right. I think that that is having an impact. My girls who code obviously as a some does some amazing work. My daughters aren't into it. I try to send them to coder camp too and they don't do it. But here's my theory on that is that coding is changing and, and especially with artificial intelligence and cognitive, we're a software replacing human skills. Creativity is going to become much, much more important. My daughters are way more creative than my sons. I shouldn't say that, but >>I think you just admitted that >>they, but, but in a way they are. I mean they've got amazing creativity, certainly more than I am. And so I see that as a key component of how coding gets done in the future, taking different perspectives and then actually codifying them. Your, your thoughts on that. >>Well there is an element of understanding like the outcomes that you want to generate and the outcomes really is all about technology. How can you imagine the art of the possible with technology? Because technology alone, we all know not useful enough. So understanding what you do with it, just as important. And this is why a lot of people who are really good in artificial intelligence actually come from backgrounds that are philosophy, sociology, economy. Because if you have the culture of curiosity and the ability to be able to learn, you can take the technology aspects, you can take those other aspects and blend them together. So understanding the problem to be solved and really marrying that with the technological aspects of what AI can do. That's how you get outcomes. >>And so we've, we've obviously talking in detail about women in AI and women in tech, but it's, there's data that shows that diversity drives value in so many different ways. And it's not just women, it's people of color, it's people of different economic backgrounds, >>underrepresented minorities. Absolutely. And I think the biggest thing that you can do in an organization is have teams that have that diverse background, whether it be from where they see the underrepresented, where they come from, because those differences in thought are the things that create new ideas that really innovate, that drive, those business transformations that drive the changes in the way that we do things. And so having that difference of opinion, having healthy ways to bring change and to have conflict, absolutely essential for progress to happen. >>So how did you get into the tech business? What was your background? >>So my background was actually, um, a lot in math and science. And both of my parents were engineers. And I have always had this unwavering, um, need to be able to marry business and the technology side and really figure out how you can create the art of the possible. So for me it was actually the creativity piece of it where you could create something from nothing that really drove me to computer science. >>Okay. So, so you're your math, uh, engineer and you ended up in CS, is that right? >>Science. Yeah. >>Okay. So you were coded. Did you ever work as a programmer? >>Absolutely. My, my first years at IBM were all about coding. Um, and so I've always had a career where I've coded and then I've gone to the field and done field work. I've come back and done development and development management, gone back to the field and kind of seen how that was actually working. So personally for me, being able to create and work with clients to understand how they drive value and having that back and forth has been a really delightful part. And the thing that drives me, >>you know, that's actually not an uncommon path for IBM. Ours, predominantly male IBM, or is in the 50 sixties and seventies and even eighties. Who took that path? They started out programming. Um, I just think, trying to think of some examples. I know Omar para, who was the CIO of Aetna international, he started out coding at IBM. Joe Tucci was a programmer at IBM. He became CEO of EMC. It was a very common path for people and you took the same path. That's kind of interesting. Why do you think, um, so many women who maybe maybe start in computer science and coding don't continue on that path? And what was it that sort of allowed you to break through that barrier? >>No, I'm not sure why most women don't stay with it. But for me, I think, um, you know, I, I think that every organization today is going to have to be technical in nature. I mean, just think about it for a moment. Technology impacts every part of every type of organization and the kinds of transformation that happens. So being more technical as leaders and really understanding the technology that allows the kinds of innovations and business for informations is absolutely essential to be able to see progress in a lot of what we're doing. So I think that even general CXOs that you see today have to be more technically acute to be able to do their jobs really well and marry those business outcomes with what it fundamentally means to have the right technology backbone. >>Do you think a woman in the white house would make a difference for young people? I mean, part of me says, yeah, of course it would. Then I say, okay, well some examples you can think about Margaret Thatcher in the UK, Angela Merkel, and in Germany it's still largely male dominated cultures, but I dunno, what do you think? Maybe maybe that in the United States would be sort of the, >>I'm not a political expert, so I wouldn't claim to answer that, but I do think more women in technology, leadership role, CXO leadership roles is absolutely what we need. So, you know, politics aside more women in leadership roles. Absolutely. >>Well, it's not politics is gender. I mean, I'm independent, Republican, Democrat, conservative, liberal, right? Absolutely. Oh yeah. Well, companies, politics. I mean you certainly see women leaders in a, in Congress and, and the like. Um, okay. Uh, last question. So you've got a program going on here. You have a, you have a panel that you're running. Tell us more about. >>Well this afternoon we'll be continuing that from women leaders in AI and we're going to do a panel with a few of our clients that really have transformed their organizations using data and artificial intelligence and they'll talk about like their backgrounds in history. So what does it actually mean to come from? One of, one of the panelists actually from Miami Dade has always come from a technical background and the other panelists really etched in from a non technical background because she had a passion for data and she had a passion for the technology systems. So we're going to go through, um, how these females actually came through to the journey, where they are right now, what they're actually doing with artificial intelligence in their organizations and what the future holds for them. >>I lied. I said, last question. What is, what is success for you? Cause I, I would love to help you achieve that. That objective isn't, is it some metric? Is it awareness? How do you know it when you see it? >>Well, I think it's a journey. Success is not an endpoint. And so for me, I think the biggest thing I've been able to do at IBM is really help organizations help businesses and people progress what they do with technology. There's nothing more gratifying than like when you can see other organizations and then what they can do, not just with your technology, but what you can bring in terms of expertise to make them successful, what you can do to help shape their culture and really transform. To me, that's probably the most gratifying thing. And as long as I can continue to do that and be able to get more acknowledgement of what it means to have the right diversity ingredients to do that, that success >>well Retika congratulations on your success. I mean, you've been an inspiration to a number of people. I remember when I first saw you, you were working in group and you're up on stage and say, wow, this person really knows her stuff. And then you've had a variety of different roles and I'm sure that success is going to continue. So thanks very much for coming on the cube. You're welcome. All right, keep it right there, buddy. We'll be back with our next guest right after this short break, we're here covering the IBM data in a AI form from Miami right back.
SUMMARY :
IBM's data and AI forum brought to you by IBM. Ritika, great to have you on. When you think about things like bias and ethicacy, having the diversity in I mean IBM generally, you know, we could see this stuff on the cube because Do you feel that way or do you feel like even a company like IBM has a long way to And I think it goes back to you want to, I understand why you started it started in June. And I think Dave, the reason that's so important is you want to be able to understand that those journeys are So talk about how to address that and why is it important for more it is absolutely important that regardless of whether you are a male or a female, and that you want to have? Um, Dave and that is like when you look at where it starts, out there needs to have a foundational understanding, not only in the three RS that you and I know from when It needs to start early and you I think that that is having an impact. And so I see that as a key component of how coding gets done in the future, So understanding what you And so we've, we've obviously talking in detail about women in AI and women And so having that figure out how you can create the art of the possible. is that right? Yeah. Did you ever work as a programmer? So personally for me, being able to create And what was it that sort of allowed you to break through that barrier? that you see today have to be more technically acute to be able to do their jobs really Then I say, okay, well some examples you can think about Margaret Thatcher in the UK, So, you know, politics aside more women in leadership roles. I mean you certainly see women leaders in a, in Congress and, how these females actually came through to the journey, where they are right now, How do you know it when you see but what you can bring in terms of expertise to make them successful, what you can do to help shape their that success is going to continue.
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Prasad Sankaran & Larry Socher, Accenture Technology | Accenture Cloud Innovation Day
>> Hey, welcome back. Your body, Jefe Rick here from the Cube were high atop San Francisco in the century innovation hub. It's in the middle of the Salesforce Tower. It's a beautiful facility. They think you had it. The grand opening about six months ago. We're here for the grand opening. Very cool space. I got maker studios. They've got all kinds of crazy stuff going on. But we're here today to talk about Cloud in this continuing evolution about cloud in the enterprise and hybrid cloud and multi cloud in Public Cloud and Private Cloud. And we're really excited to have a couple of guys who really helping customers make this journey, cause it's really tough to do by yourself. CEOs are super busy. There were about security and all kinds of other things, so centers, often a trusted partner. We got two of the leaders from center joining us today's Prasad Sankaran. He's the senior managing director of Intelligent Cloud infrastructure for Center Welcome and Larry Soccer, the global managing director. Intelligent cloud infrastructure offering from central gentlemen. Welcome. I love it. It intelligent cloud. What is an intelligent cloud all about? Got it in your title. It must mean something pretty significant. >> Yeah, I think First of all, thank you for having us, but yeah, absolutely. Everything's around becoming more intelligent around using more automation. And the work that, you know we delivered to our clients and cloud, as you know, is the platform to reach. All of our clients are moving. So it's all about bringing the intelligence not only into infrastructure, but also into cloud generally. And it's all driven by software, >> right? It's just funny to think where we are in this journey. We talked a little bit before we turn the cameras on and there you made an interesting comment when I said, You know, when did this cloud for the Enterprise start? And you took it back to sass based applications, which, >> you know you were sitting in the sales force builder. >> That's true. It isn't just the tallest building in >> everyone's, you know, everyone's got a lot of focus on AWS is rise, etcetera. But the real start was really getting into sass. I mean, I remember we used to do a lot of Siebel deployments for CR M, and we started to pivot to sales, for some were moving from remedy into service now. I mean, we've went through on premise collaboration, email thio 3 65 So So we've actually been at it for quite a while in the particularly the SAS world. And it's only more recently that we started to see that kind of push to the, you know, the public pass, and it's starting to cloud native development. But But this journey started, you know, it was that 78 years ago that we really started. See some scale around it. >> And I think and tell me if you agree, I think really, what? The sales forces of the world and and the service now is of the world office 3 65 kind of broke down some of those initial beers, which are all really about security and security, security, security, Always to hear where now security is actually probably an attributes and loud can brink. >> Absolutely. In fact, I mean, those barriers took years to bring down. I still saw clients where they were forcing salesforce tor service Now to put, you know, instances on prime and I think I think they finally woke up toe. You know, these guys invested ton in their security organizations. You know there's a little of that needle in the haystack. You know, if you breach a data set, you know what you're getting after. But when Europe into sales force, it's a lot harder. And so you know. So I think that security problems have certainly gone away. We still have some compliance, regulatory things, data sovereignty. But I think security and not not that it sold by any means that you know, it's always giving an ongoing problem. But I think they're getting more comfortable with their data being up in the in the public domain, right? Not public. >> And I think it also helped them with their progress towards getting cloud native. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, and you did some level of custom development around it. And now I think that's paved the way for more complex applications and different workloads now going into, you know, the public cloud and the private cloud. But that's the next part of the journey, >> right? So let's back up 1/2 a step, because then, as you said, a bunch of stuff then went into public cloud, right? Everyone's putting in AWS and Google. Um, IBM has got a public how there was a lot more. They're not quite so many as there used to be, Um, but then we ran into a whole new host of issues, right, which is kind of opened up this hybrid cloud. This multi cloud world, which is you just can't put everything into a public clouds. There's certain attributes is that you need to think about and yet from the application point of view before you decide where you deploy that. So I'm just curious. If you can share now, would you guys do with clients? How should they think about applications? How should they think about what to deploy where I think >> I'll start in? The military has a lot of expertise in this area. I think you know, we have to obviously start from an application centric perspective. You go to take a look at you know where your applications have to live water. What are some of the data implications on the applications, or do you have by way of regulatory and compliance issues, or do you have to do as faras performance because certain applications have to be in a high performance environment. Certain other applications don't think a lot of these factors will. Then Dr where these applications need to recite and then what we think in today's world is really accomplish. Complex, um, situation where you have a lot of legacy. But you also have private as well as public cloud. So you approach it from an application perspective. >> Yeah. I mean, if you really take a look at Army, you look at it centers clients, and we were totally focused on up into the market Global 2000 savory. You know how clients typically have application portfolios ranging from 520,000 applications? And really, I mean, if you think about the purpose of cloud or even infrastructure for that, they're there to serve the applications. No one cares if your cloud infrastructure is not performing the absolute. So we start off with an application monetization approach and ultimately looking, you know, you know, with our tech advisory guys coming in, there are intelligent engineering service is to do the cloud native and at mod work our platforms, guys, who do you know everything from sales forward through ASAP. They should drive a strategy on how those applications gonna evolve with its 520,000 and determined hey, and usually using some, like the six orders methodology. And I'm I am I going to retire this Am I going to retain it? And, you know, I'm gonna replace it with sass. Am I gonna re factor in format? And it's ultimately that strategy that's really gonna dictate a multi and, you know, every cloud story. So it's based on the applications data, gravity issues where they gonna reside on their requirements around regulatory, the requirements for performance, etcetera. That will then dictate the cloud strategies. I'm you know, not a big fan of going in there and just doing a multi hybrid cloud strategy without a really good up front application portfolio approach, right? How we gonna modernize that >> it had. And how do you segment? That's a lot of applications. And you know, how do you know the old thing? How do you know that one by that time, how do you help them pray or size where they should be focusing on us? >> So typically what we do is work with our clients to do a full application portfolio analysis, and then we're able to then segment the applications based on, you know, important to the business and some of the factors that both of us mentioned. And once we have that, then we come up with an approach where certain sets of applications he moved to sass certain other applications you move to pass. So you know, you're basically doing the re factoring and the modernization and then certain others you know, you can just, you know, lift and shift. So it's really a combination off both modernization as well as migration. It's a combination off that, but to do that, you have to initially look at the entire set of applications and come up with that approach. >> I'm just curious where within that application assessment, um, where is cost savings? Where is, uh, this is just old. And where is opportunities to innovate faster? Because we know a lot of lot of talk really. Days has cost savings, but what the real advantages is execution speed if you can get it. If >> you could go back through four years and we had there was a lot of CEO discussions around cost savings, I'm not really have seen our clients shift. It costs never goes away, obviously right. But there's a lot greater emphasis now on business agility. You know, howto innovate faster, get getting your capabilities to market faster, to change my customer experience. So So it's really I t is really trying to step up and, you know, enabled the business toe to compete in the marketplace. We're seeing a huge shift in emphasis or focus at least starting with, you know, how'd I get better business agility outta leverage to cloud and cloud native development to get their upper service levels? Actually, we started seeing increase on Hey, you know, these applications need to work. It's actress. So So Obviously, cost still remains a factor, but we seem much more for, you know, much more emphasis on agility, you know, enabling the business on, given the right service levels of right experience to the user, little customers. Big pivot there, >> Okay. And let's get the definitions out because you know a lot of lot of conversation about public clouds, easy private clouds, easy but hybrid cloud and multi cloud and confusion about what those are. How do you guys define him? How do you help your customers think about the definition? Yes, >> I think it's a really good point. So what we're starting to see is there were a lot of different definitions out there. But I think as I talked more clients and our partners, I think we're all starting to, you know, come to ah, you know, the same kind of definition on multi cloud. It's really about using more than one cloud. But hybrid, I think, is a very important concept because hybrid is really all about the placement off the workload or where your application is going to run on. And then again, it goes to all of these points that we talked about data, gravity and performance and other things. Other factors. But it's really all about where do you place the specific look >> if you look at that, so if you think about public, I mean obviously gives us the innovation of the public providers. You look at how fast Amazon comes out with new versions of Lambda etcetera. So that's the innovations there obviously agility. You could spend up environments very quickly, which is, you know, one of the big benefits of it. The consumption, economic models. So that is the number of drivers that are pushing in the direction of public. You know, on the private side, they're still it's quite a few benefits that don't get talked about as much. Um, so you know, if you look at it, um, performance if you think the public world, you know, Although they're scaling up larger T shirts, et cetera, they're still trying to do that for a large array of applications on the private side, you can really Taylor somethingto very high performance characteristics. Whether it's you know, 30 to 64 terabyte Hana, you can get a much more focused precision environment for business. Critical workloads like that article, article rack, the Duke clusters, everything about fraud analysis. So that's a big part of it. Related to that is the data gravity that Prasad just mentioned. You know, if I've got a 64 terabyte Hana database you know, sitting in my private cloud, it may not be that convenient to go and put get that data shared up in red shift or in Google's tensorflow. So So there's some data gravity out. Networks just aren't there. The laden sea of moving that stuff around is a big issue. And then a lot of people of investments in their data centers. I mean, the other piece, that's interesting. His legacy, you know, you know, as we start to look at the world a lot, there's a ton of code still living in, You know, whether it's you, nick system, just IBM mainframes. There's a lot of business value there, and sometimes the business cases aren't aren't necessarily there toe to replace them. Right? And in world of digital, the decoupling where I can start to use micro service is we're seeing a lot of trends. We worked with one hotel to take their reservation system. You know, Rapid and Micro Service is, um, we then didn't you know, open shift couch base, front end. And now, when you go against, you know, when you go and browsing properties, you're looking at rates you actually going into distributed database cash on, you know, in using the latest cloud native technologies that could be dropped every two weeks or everything three or four days for my mobile application. And it's only when it goes, you know, when the transaction goes back, to reserve the room that it goes back there. So we're seeing a lot of power with digital decoupling, But we still need to take advantage of, you know, we've got these legacy applications. So So the data centers air really were trying to evolve them. And really, just, you know, how do we learn everything from the world of public and struck to bring those saints similar type efficiencies to the to the world of private? And really, what we're seeing is this emerging approach where I can start to take advantage of the innovation cycles. The land is that, you know, the red shifts the functions of the public world, but then maybe keep some of my more business critical regulated workloads. You know, that's the other side of the private side, right? I've got G X p compliance. If I've got hip, a data that I need to worry about GDP are there, you know, the whole set of regular two requirements. Now, over time, we do anticipate the public guys will get much better and more compliant. In fact, they made great headway already, but they're still not a number of clients are still, you know, not 100% comfortable from my client's perspective. >> Gotta meet Teresa Carlson. She'll change him, runs that AWS public sector is doing amazing things, obviously with big government contracts. But but you raise real inching point later. You almost described what I would say is really a hybrid application in this in this hotel example that you use because it's is, you know, kind of breaking the application and leveraging micro service is to do things around the core that allowed to take advantage of some this agility and hyper fast development, yet still maintain that core stuff that either doesn't need to move. Works fine, be too expensive. Drea Factor. It's a real different weight. Even think about workloads and applications into breaking those things into bits. >> And we see that pattern all over the place. I'm gonna give you the hotel Example Where? But finance, you know, look at financial service. Is retail banking so open banking a lot. All those rito applications are on the mainframe. I'm insurance claims and and you look at it the business value of replicating a lot of like the regulatory stuff, the locality stuff. It doesn't make sense to write it. There's no rule inherent business values of I can wrap it, expose it and in a micro service's architecture now D'oh cloud native front end. That's gonna give me a 360 view a customer, Change the customer experience. You know, I've got a much you know, I can still get that agility. The innovation cycles by public. Bye bye. Wrapping my legacy environment >> and percent you raided, jump in and I'll give you something to react to, Which is which is the single planet glass right now? How do I How did I manage all this stuff now? Not only do I have distributed infrastructure now, I've got distributed applications in the and the thing that you just described and everyone wants to be that single pane of glass. Everybody wants to be the app that's upon everybody. Screen. How are you seeing people deal with the management complexity of these kind of distributed infrastructures? If you will Yeah, >> I think that that's that's an area that's, ah, actually very topical these days because, you know, you're starting to see more and more workers go to private cloud. And so you've got a hybrid infrastructure you're starting to see move movement from just using the EMS to, you know, cantinas and Cuba needs. And, you know, we talked about Serval s and so on. So all of our clients are looking for a way, and you have different types of users as well. Yeah, developers. You have data scientists. You have, you know, operators and so on. So they're all looking for that control plane that allows them access and a view toe everything that is out there that is being used in the enterprise. And that's where I think you know, a company like Accenture were able to use the best of breed toe provide that visibility to our clients, >> right? Yeah. I mean, you hit the nail on the head. It's becoming, you know, with all the promises, cloud and all the power. And these new architectures is becoming much more dynamic, ephemeral, with containers and kubernetes with service computing that that that one application for the hotel, they're actually started in. They've got some, actually, now running a native us of their containers and looking at surveillance. So you're gonna even a single application can span that. And one of things we've seen is is first, you know, a lot of our clients used to look at, you know, application management, you know, different from their their infrastructure. And the lines are now getting very blurry. You need to have very tight alignment. You take that single application, if any my public side goes down or my mid tier with my you know, you know, open shipped on VM, where it goes down on my back and mainframe goes down. Or the networks that connected to go down the devices that talk to it. It's a very well. Despite the power, it's a very complex environment. So what we've been doing is first we've been looking at, you know, how do we get better synergy across what we you know, Application Service's teams that do that Application manager, an optimization cloud infrastructure. How do we get better alignment that are embedded security, You know, how do you know what are managed to security service is bringing those together. And then what we did was we looked at, you know, we got very aggressive with cloud for a strategy and, you know, how do we manage the world of public? But when looking at the public providers of hyper scale, er's and how they hit Incredible degrees of automation. We really looked at, said and said, Hey, look, you gotta operate differently in this new world. What can we learn from how the public guys we're doing that We came up with this concept. We call it running different. You know, how do you operate differently in this new multi speed? You know, you know, hot, very hybrid world across public, private demon, legacy, environment, and start a look and say, OK, what is it that they do? You know, first they standardize, and that's one of the big challenges you know, going to almost all of our clients in this a sprawl. And you know, whether it's application sprawl, its infrastructure, sprawl >> and my business is so unique. The Larry no business out there has the same process that way. So >> we started make you know how to be standardized like center hybrid cloud solution important with hp envy And where we how do we that was an example of so we can get to you because you can't automate unless you standardise. So that was the first thing you know, standardizing our service catalog. Standardizing that, um you know, the next thing is the operating model. They obviously operate differently. So we've been putting a lot of time and energy and what I call a cloud and agile operating model. And also a big part of that is truly you hear a lot about Dev ops right now. But truly putting the security and and operations into Deb said cops are bringing, you know, the development in the operations much tied together. So spending a lot of time looking at that and transforming operations re Skilling the people you know, the operators of the future aren't eyes on glass there. Developers, they're writing the data ingestion, the analytic algorithms, you know, to do predictive operations. They're riding the automation script to take work, you know, test work out right. And over time they'll be tuning the aye aye engines to really optimize environment. And then finally, has Prasad alluded to Is that the platforms that control planes? That doing that? So, you know what we've been doing is we've had a significant investments in the eccentric cloud platform, our infrastructure automation platforms, and then the application teams with it with my wizard framework, and we started to bring that together you know, it's an integrated control plane that can plug into our clients environments to really manage seamlessly, you know, and provide. You know, it's automation. Analytics. Aye, aye. Across APS, cloud infrastructure and even security. Right. And that, you know, that really is a I ops, right? I mean, that's delivering on, you know, as the industry starts toe define and really coalesce around, eh? I ops. That's what we you A ups. >> So just so I'm clear that so it's really your layer your software layer kind of management layer that that integrates all these different systems and provides kind of a unified view. Control? Aye, aye. Reporting et cetera. Right? >> Exactly. Then can plug in and integrate, you know, third party tools to do straight functions. >> I'm just I'm just curious is one of the themes that we here out in the press right now is this is this kind of pull back of public cloud app, something we're coming back. Or maybe it was, you know, kind of a rush. Maybe a little bit too aggressively. What are some of the reasons why people are pulling stuff back out of public clouds that just with the wrong. It was just the wrong application. The costs were not what we anticipated to be. We find it, you know, what are some of the reasons that you see after coming back in house? Yeah, I think it's >> a variety of factors. I mean, it's certainly cost, I think is one. So as there are multiple private options and you know, we don't talk about this, but the hyper skills themselves are coming out with their own different private options like an tars and out pulls an actor stack and on. And Ali Baba has obsessed I and so on. So you see a proliferation of that, then you see many more options around around private cloud. So I think the cost is certainly a factor. The second is I think data gravity is, I think, a very important point because as you're starting to see how different applications have to work together, then that becomes a very important point. The third is just about compliance, and, you know, the regulatory environment. As we look across the globe, even outside the U. S. We look at Europe and other parts of Asia as clients and moving more to the cloud. You know that becomes an important factor. So as you start to balance these things, I think you have to take a very application centric view. You see some of those some some maps moving back, and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private cloud and then tomorrow you can move this. Since it's been containerized to run on public and it's, you know, it's all managed. That left >> E. I mean, cost is a big factor if you actually look at it. Most of our clients, you know, they typically you were a big cap ex businesses, and all of a sudden they're using this consumption, you know, consumption model. And they went, really, they didn't have a function to go and look at be thousands or millions of lines of it, right? You know, as your statement Exactly. I think they misjudged, you know, some of the scale on Do you know e? I mean, that's one of the reasons we started. It's got to be an application led, you know, modernization, that really that will dictate that. And I think In many cases, people didn't. May not have thought Through which application. What data? There The data, gravity data. Gravity's a conversation I'm having just by with every client right now. And if I've got a 64 terabyte Hana and that's the core, my crown jewels that data, you know, how do I get that to tensorflow? How'd I get that? >> Right? But if Andy was here, though, and he would say we'll send down the stove, the snow came from which virgin snow plows? Snowball Snowball. Well, they're snowballs. But I have seen the whole truck killer that comes out and he'd say, Take that and stick it in the cloud. Because if you've got that data in a single source right now, you can apply multitude of applications across that thing. So they, you know, they're pushing. Get that date end in this single source. Of course. Then to move it, change it. You know, you run into all these micro lines of billing statement, take >> the hotel. I mean, their data stolen the mainframe, so if they anyone need to expose it, Yeah, they have a database cash, and they move it out, You know, particulars of data sets get larger, it becomes, you know, the data. Gravity becomes a big issue because no matter how much you know, while Moore's Law might be might have elongated from 18 to 24 months, the network will always be the bottle Mac. So ultimately, we're seeing, you know, a CZ. We proliferate more and more data, all data sets get bigger and better. The network becomes more of a bottleneck. And that's a It's a lot of times you gotta look at your applications. They have. I've got some legacy database I need to get Thio. I need this to be approximately somewhere where I don't have, you know, high bandwith. Oh, all right. Or, you know, highlight and see type. Also, egress costs a pretty big deals. My date is up in the cloud, and I'm gonna get charged for pulling it off. You know, that's being a big issue, >> you know, it's funny, I think, and I think a lot of the the issue, obviously complexity building. It's a totally from building model, but I think to a lot of people will put stuff in a public cloud and then operated as if they bought it and they're running in the data center in this kind of this. Turn it on, Turn it off when you need it. Everyone turns. Everyone loves to talk about the example turning it on when you need it. But nobody ever talks about turning it off when you don't. But it kind of close on our conversation. I won't talk about a I and applied a Iot because he has a lot of talk in the market place. But, hey, I'm machine learning. But as you guys know pride better than anybody, it's the application of a I and specific applications, which really on unlocks the value. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I in a management layer like your run differently, set up to actually know when to turn things on, when to turn things off when you moved in but not moved, it's gonna have to be machines running that right cause the data sets and the complexity of these systems is going to be just overwhelming. Yeah, yeah, >> absolutely. Completely agree with you. In fact, attack sensual. We actually refer to this whole area as applied intelligence on That's our guy, right? And it is absolutely to add more and more automation move everything Maur toe where it's being run by the machine rather than you know, having people really working on these things >> yet, e I mean, if you think you hit the nail on the head, we're gonna a eyes e. I mean, given how things getting complex, more ephemeral, you think about kubernetes et cetera. We're gonna have to leverage a humans or not to be able to get, you know, manage this. The environments comported right. What's interesting way we've used quite effectively for quite some time. But it's good at some stuff, not good at others. So we find it's very good at, like, ticket triage, like ticket triage, chicken rounding et cetera. You know, any time we take over account, we tune our AI ai engines. We have ticket advisers, etcetera. That's what probably got the most, you know, most bang for the buck. We tried in the network space, less success to start even with, you know, commercial products that were out there. I think where a I ultimately bails us out of this is if you look at the problem. You know, a lot of times we talked about optimizing around cost, but then performance. I mean, and it's they they're somewhat, you know, you gotta weigh him off each other. So you've got a very multi dimensional problem on howto I optimize my workloads, particularly. I gotta kubernetes cluster and something on Amazon, you know, sums running on my private cloud, etcetera. So we're gonna get some very complex environment. And the only way you're gonna be ableto optimize across multi dimensions that cost performance service levels, you know, And then multiple options don't do it public private, You know, what's my network costs etcetera. Isn't a I engine tuning that ai ai engines? So ultimately, I mean, you heard me earlier on the operators. I think you know, they write the analytic albums, they do the automation scripts, but they're the ultimate one too. Then tune the aye aye engines that will manage our environment. And I think it kubernetes will be interesting because it becomes a link to the control plane optimize workload placement. You know, between >> when the best thing to you, then you have dynamic optimization. Could you might be optimizing eggs at us right now. But you might be optimizing for output the next day. So exists really a you know, kind of Ah, never ending when you got me. They got to see them >> together with you and multi dimension. Optimization is very difficult. So I mean, you know, humans can't get their head around. Machines can, but they need to be trained. >> Well, Prasad, Larry, Lots of great opportunities for for centuries bring that expertise to the tables. So thanks for taking a few minutes to walk through some of these things. Our pleasure. Thank you, Grace. Besides Larry, I'm Jeff. You're watching the Cube. We are high above San Francisco in the Salesforce Tower, Theis Center, Innovation hub in San Francisco. Thanks for watching. We'll see you next time.
SUMMARY :
They think you had it. And the work that, you know we delivered to our clients and cloud, as you know, is the platform to reach. And you took it back It isn't just the tallest building in to see that kind of push to the, you know, the public pass, and it's starting to cloud native development. And I think and tell me if you agree, I think really, what? and not not that it sold by any means that you know, it's always giving an ongoing problem. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, There's certain attributes is that you need to think about and yet from the application point of view before I think you know, we have to obviously start from an application centric perspective. you know, you know, with our tech advisory guys coming in, there are intelligent engineering And you know, So you know, you're basically doing the re factoring and the modernization and then certain is execution speed if you can get it. So So it's really I t is really trying to step up and, you know, enabled the business toe How do you help your customers think about the definition? you know, come to ah, you know, the same kind of definition on multi cloud. And it's only when it goes, you know, when the transaction goes back, is, you know, kind of breaking the application and leveraging micro service is to do things around the core You know, I've got a much you know, I can still get that agility. now, I've got distributed applications in the and the thing that you just described and everyone wants to be that single And that's where I think you know, So what we've been doing is first we've been looking at, you know, how do we get better synergy across what we you know, So So that was the first thing you know, standardizing our service catalog. So just so I'm clear that so it's really your layer your software layer kind Then can plug in and integrate, you know, third party tools to do straight functions. We find it, you know, what are some of the reasons and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private It's got to be an application led, you know, modernization, that really that will dictate that. So they, you know, they're pushing. So ultimately, we're seeing, you know, a CZ. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I add more and more automation move everything Maur toe where it's being run by the machine rather than you I think you know, they write the analytic albums, they do the automation scripts, So exists really a you know, kind of Ah, So I mean, you know, We'll see you next time.
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Prasad Sankaran & Larry Socher, Accenture Technology | Accenture Innovation Day
>> Hey, welcome back. Your body, Jefe Rick here from the Cube were high atop San Francisco in the century innovation hub. It's in the middle of the Salesforce Tower. It's a beautiful facility. They think you had it. The grand opening about six months ago. We're here for the grand opening. Very cool space. I got maker studios. They've got all kinds of crazy stuff going on. But we're here today to talk about Cloud in this continuing evolution about cloud in the enterprise and hybrid cloud and multi cloud in Public Cloud and Private Cloud. And we're really excited to have a couple of guys who really helping customers make this journey, cause it's really tough to do by yourself. CEOs are super busy. There were about security and all kinds of other things, so centers, often a trusted partner. We got two of the leaders from center joining us today's Prasad Sankaran. He's the senior managing director of Intelligent Cloud infrastructure for Center Welcome and Larry Soccer, the global managing director. Intelligent cloud infrastructure offering from central gentlemen. Welcome. I love it. It intelligent cloud. What is an intelligent cloud all about? Got it in your title. It must mean something pretty significant. >> Yeah, I think First of all, thank you for having us, but yeah, absolutely. Everything's around becoming more intelligent around using more automation. And the work that, you know we delivered to our clients and cloud, as you know, is the platform to reach. All of our clients are moving. So it's all about bringing the intelligence not only into infrastructure, but also into cloud generally. And it's all driven by software, >> right? It's just funny to think where we are in this journey. We talked a little bit before we turn the cameras on and there you made an interesting comment when I said, You know, when did this cloud for the Enterprise start? And you took it back to sass based applications, which, >> you know you were sitting in the sales force builder. >> That's true. It isn't just the tallest building in >> everyone's, you know, everyone's got a lot of focus on AWS is rise, etcetera. But the real start was really getting into sass. I mean, I remember we used to do a lot of Siebel deployments for CR M, and we started to pivot to sales, for some were moving from remedy into service now. I mean, we've went through on premise collaboration, email thio 3 65 So So we've actually been at it for quite a while in the particularly the SAS world. And it's only more recently that we started to see that kind of push to the, you know, the public pass, and it's starting to cloud native development. But But this journey started, you know, it was that 78 years ago that we really started. See some scale around it. >> And I think and tell me if you agree, I think really, what? The sales forces of the world and and the service now is of the world office 3 65 kind of broke down some of those initial beers, which are all really about security and security, security, security, Always to hear where now security is actually probably an attributes and loud can brink. >> Absolutely. In fact, I mean, those barriers took years to bring down. I still saw clients where they were forcing salesforce tor service Now to put, you know, instances on prime and I think I think they finally woke up toe. You know, these guys invested ton in their security organizations. You know there's a little of that needle in the haystack. You know, if you breach a data set, you know what you're getting after. But when Europe into sales force, it's a lot harder. And so you know. So I think that security problems have certainly gone away. We still have some compliance, regulatory things, data sovereignty. But I think security and not not that it sold by any means that you know, it's always giving an ongoing problem. But I think they're getting more comfortable with their data being up in the in the public domain, right? Not public. >> And I think it also helped them with their progress towards getting cloud native. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, and you did some level of custom development around it. And now I think that's paved the way for more complex applications and different workloads now going into, you know, the public cloud and the private cloud. But that's the next part of the journey, >> right? So let's back up 1/2 a step, because then, as you said, a bunch of stuff then went into public cloud, right? Everyone's putting in AWS and Google. Um, IBM has got a public how there was a lot more. They're not quite so many as there used to be, Um, but then we ran into a whole new host of issues, right, which is kind of opened up this hybrid cloud. This multi cloud world, which is you just can't put everything into a public clouds. There's certain attributes is that you need to think about and yet from the application point of view before you decide where you deploy that. So I'm just curious. If you can share now, would you guys do with clients? How should they think about applications? How should they think about what to deploy where I >> think I'll start in? The military has a lot of expertise in this area. I think you know, we have to obviously start from an application centric perspective. You go to take a look at you know where your applications have to live water. What are some of the data implications on the applications, or do you have by way of regulatory and compliance issues, or do you have to do as faras performance because certain applications have to be in a high performance environment. Certain other applications don't think a lot of these factors will. Then Dr where these applications need to recite and then what we think in today's world is really accomplish. Complex, um, situation where you have a lot of legacy. But you also have private as well as public cloud. So you approach it from an application perspective. >> Yeah. I mean, if you really take a look at Army, you look at it centers clients, and we were totally focused on up into the market Global 2000 savory. You know how clients typically have application portfolios ranging from 520,000 applications? And really, I mean, if you think about the purpose of cloud or even infrastructure for that, they're there to serve the applications. No one cares if your cloud infrastructure is not performing the absolute. So we start off with an application monetization approach and ultimately looking, you know, you know, with our tech advisory guys coming in, there are intelligent engineering service is to do the cloud native and at mod work our platforms, guys, who do you know everything from sales forward through ASAP. They should drive a strategy on how those applications gonna evolve with its 520,000 and determined hey, and usually using some, like the six orders methodology. And I'm I am I going to retire this Am I going to retain it? And, you know, I'm gonna replace it with sass. Am I gonna re factor in format? And it's ultimately that strategy that's really gonna dictate a multi and, you know, every cloud story. So it's based on the applications data, gravity issues where they gonna reside on their requirements around regulatory, the requirements for performance, etcetera. That will then dictate the cloud strategies. I'm you know, not a big fan of going in there and just doing a multi hybrid cloud strategy without a really good up front application portfolio approach, right? How we gonna modernize that >> it had. And how do you segment? That's a lot of applications. And you know, how do you know the old thing? How do you know that one by that time, how do you help them pray or size where they should be focusing on us? >> So typically what we do is work with our clients to do a full application portfolio analysis, and then we're able to then segment the applications based on, you know, important to the business and some of the factors that both of us mentioned. And once we have that, then we come up with an approach where certain sets of applications he moved to sass certain other applications you move to pass. So you know, you're basically doing the re factoring and the modernization and then certain others you know, you can just, you know, lift and shift. So it's really a combination off both modernization as well as migration. It's a combination off that, but to do that, you have to initially look at the entire set of applications and come up with that approach. >> I'm just curious where within that application assessment, um, where is cost savings? Where is, uh, this is just old. And where is opportunities to innovate faster? Because we know a lot of lot of talk really. Days has cost savings, but what the real advantages is execution speed if you can get it. If >> you could go back through four years and we had there was a lot of CEO discussions around cost savings, I'm not really have seen our clients shift. It costs never goes away, obviously right. But there's a lot greater emphasis now on business agility. You know, howto innovate faster, get getting your capabilities to market faster, to change my customer experience. So So it's really I t is really trying to step up and, you know, enabled the business toe to compete in the marketplace. We're seeing a huge shift in emphasis or focus at least starting with, you know, how'd I get better business agility outta leverage to cloud and cloud native development to get their upper service levels? Actually, we started seeing increase on Hey, you know, these applications need to work. It's actress. So So Obviously, cost still remains a factor, but we seem much more for, you know, much more emphasis on agility, you know, enabling the business on, given the right service levels of right experience to the user, little customers. Big pivot there, >> Okay. And let's get the definitions out because you know a lot of lot of conversation about public clouds, easy private clouds, easy but hybrid cloud and multi cloud and confusion about what those are. How do you guys define him? How do you help your customers think about the definition? Yes, >> I think it's a really good point. So what we're starting to see is there were a lot of different definitions out there. But I think as I talked more clients and our partners, I think we're all starting to, you know, come to ah, you know, the same kind of definition on multi cloud. It's really about using more than one cloud. But hybrid, I think, is a very important concept because hybrid is really all about the placement off the workload or where your application is going to run on. And then again, it goes to all of these points that we talked about data, gravity and performance and other things. Other factors. But it's really all about where do you place the specific look >> if you look at that, so if you think about public, I mean obviously gives us the innovation of the public providers. You look at how fast Amazon comes out with new versions of Lambda etcetera. So that's the innovations there obviously agility. You could spend up environments very quickly, which is, you know, one of the big benefits of it. The consumption, economic models. So that is the number of drivers that are pushing in the direction of public. You know, on the private side, they're still it's quite a few benefits that don't get talked about as much. Um, so you know, if you look at it, um, performance if you think the public world, you know, Although they're scaling up larger T shirts, et cetera, they're still trying to do that for a large array of applications on the private side, you can really Taylor somethingto very high performance characteristics. Whether it's you know, 30 to 64 terabyte Hana, you can get a much more focused precision environment for business. Critical workloads like that article, article rack, the Duke clusters, everything about fraud analysis. So that's a big part of it. Related to that is the data gravity that Prasad just mentioned. You know, if I've got a 64 terabyte Hana database you know, sitting in my private cloud, it may not be that convenient to go and put get that data shared up in red shift or in Google's tensorflow. So So there's some data gravity out. Networks just aren't there. The laden sea of moving that stuff around is a big issue. And then a lot of people of investments in their data centers. I mean, the other piece, that's interesting. His legacy, you know, you know, as we start to look at the world a lot, there's a ton of code still living in, You know, whether it's you, nick system, just IBM mainframes. There's a lot of business value there, and sometimes the business cases aren't aren't necessarily there toe to replace them. Right? And in world of digital, the decoupling where I can start to use micro service is we're seeing a lot of trends. We worked with one hotel to take their reservation system. You know, Rapid and Micro Service is, um, we then didn't you know, open shift couch base, front end. And now, when you go against, you know, when you go and browsing properties, you're looking at rates you actually going into distributed database cash on, you know, in using the latest cloud native technologies that could be dropped every two weeks or everything three or four days for my mobile application. And it's only when it goes, you know, when the transaction goes back, to reserve the room that it goes back there. So we're seeing a lot of power with digital decoupling, But we still need to take advantage of, you know, we've got these legacy applications. So So the data centers air really were trying to evolve them. And really, just, you know, how do we learn everything from the world of public and struck to bring those saints similar type efficiencies to the to the world of private? And really, what we're seeing is this emerging approach where I can start to take advantage of the innovation cycles. The land is that, you know, the red shifts the functions of the public world, but then maybe keep some of my more business critical regulated workloads. You know, that's the other side of the private side, right? I've got G X p compliance. If I've got hip, a data that I need to worry about GDP are there, you know, the whole set of regular two requirements. Now, over time, we do anticipate the public guys will get much better and more compliant. In fact, they made great headway already, but they're still not a number of clients are still, you know, not 100% comfortable from my client's perspective. >> Gotta meet Teresa Carlson. She'll change him, runs that AWS public sector is doing amazing things, obviously with big government contracts. But but you raise real inching point later. You almost described what I would say is really a hybrid application in this in this hotel example that you use because it's is, you know, kind of breaking the application and leveraging micro service is to do things around the core that allowed to take advantage of some this agility and hyper fast development, yet still maintain that core stuff that either doesn't need to move. Works fine, be too expensive. Drea Factor. It's a real different weight. Even think about workloads and applications into breaking those things into bits. >> And we see that pattern all over the place. I'm gonna give you the hotel Example Where? But finance, you know, look at financial service. Is retail banking so open banking a lot. All those rito applications are on the mainframe. I'm insurance claims and and you look at it the business value of replicating a lot of like the regulatory stuff, the locality stuff. It doesn't make sense to write it. There's no rule inherent business values of I can wrap it, expose it and in a micro service's architecture now D'oh cloud native front end. That's gonna give me a 360 view a customer, Change the customer experience. You know, I've got a much you know, I can still get that agility. The innovation cycles by public. Bye bye. Wrapping my legacy environment >> and percent you raided, jump in and I'll give you something to react to, Which is which is the single planet glass right now? How do I How did I manage all this stuff now? Not only do I have distributed infrastructure now, I've got distributed applications in the and the thing that you just described and everyone wants to be that single pane of glass. Everybody wants to be the app that's upon everybody. Screen. How are you seeing people deal with the management complexity of these kind of distributed infrastructures? If you >> will Yeah, I think that that's that's an area that's, ah, actually very topical these days because, you know, you're starting to see more and more workers go to private cloud. And so you've got a hybrid infrastructure you're starting to see move movement from just using the EMS to, you know, cantinas and Cuba needs. And, you know, we talked about Serval s and so on. So all of our clients are looking for a way, and you have different types of users as well. Yeah, developers. You have data scientists. You have, you know, operators and so on. So they're all looking for that control plane that allows them access and a view toe everything that is out there that is being used in the enterprise. And that's where I think you know, a company like Accenture were able to use the best of breed toe provide that visibility to our clients, >> right? Yeah. I mean, you hit the nail on the head. It's becoming, you know, with all the promises, cloud and all the power. And these new architectures is becoming much more dynamic, ephemeral, with containers and kubernetes with service computing that that that one application for the hotel, they're actually started in. They've got some, actually, now running a native us of their containers and looking at surveillance. So you're gonna even a single application can span that. And one of things we've seen is is first, you know, a lot of our clients used to look at, you know, application management, you know, different from their their infrastructure. And the lines are now getting very blurry. You need to have very tight alignment. You take that single application, if any my public side goes down or my mid tier with my you know, you know, open shipped on VM, where it goes down on my back and mainframe goes down. Or the networks that connected to go down the devices that talk to it. It's a very well. Despite the power, it's a very complex environment. So what we've been doing is first we've been looking at, you know, how do we get better synergy across what we you know, Application Service's teams that do that Application manager, an optimization cloud infrastructure. How do we get better alignment that are embedded security, You know, how do you know what are managed to security service is bringing those together. And then what we did was we looked at, you know, we got very aggressive with cloud for a strategy and, you know, how do we manage the world of public? But when looking at the public providers of hyper scale, er's and how they hit Incredible degrees of automation. We really looked at, said and said, Hey, look, you gotta operate differently in this new world. What can we learn from how the public guys we're doing that We came up with this concept. We call it running different. You know, how do you operate differently in this new multi speed? You know, you know, hot, very hybrid world across public, private demon, legacy, environment, and start a look and say, OK, what is it that they do? You know, first they standardize, and that's one of the big challenges you know, going to almost all of our clients in this a sprawl. And you know, whether it's application sprawl, its infrastructure, sprawl >> and my business is so unique. The Larry no business out there has the same process that way. So >> we started make you know how to be standardized like center hybrid cloud solution important with hp envy And where we how do we that was an example of so we can get to you because you can't automate unless you standardise. So that was the first thing you know, standardizing our service catalog. Standardizing that, um you know, the next thing is the operating model. They obviously operate differently. So we've been putting a lot of time and energy and what I call a cloud and agile operating model. And also a big part of that is truly you hear a lot about Dev ops right now. But truly putting the security and and operations into Deb said cops are bringing, you know, the development in the operations much tied together. So spending a lot of time looking at that and transforming operations re Skilling the people you know, the operators of the future aren't eyes on glass there. Developers, they're writing the data ingestion, the analytic algorithms, you know, to do predictive operations. They're riding the automation script to take work, you know, test work out right. And over time they'll be tuning the aye aye engines to really optimize environment. And then finally, has Prasad alluded to Is that the platforms that control planes? That doing that? So, you know what we've been doing is we've had a significant investments in the eccentric cloud platform, our infrastructure automation platforms, and then the application teams with it with my wizard framework, and we started to bring that together you know, it's an integrated control plane that can plug into our clients environments to really manage seamlessly, you know, and provide. You know, it's automation. Analytics. Aye, aye. Across APS, cloud infrastructure and even security. Right. And that, you know, that really is a I ops, right? I mean, that's delivering on, you know, as the industry starts toe define and really coalesce around, eh? I ops. That's what we you A ups. >> So just so I'm clear that so it's really your layer your software layer kind of management layer that that integrates all these different systems and provides kind of a unified view. Control? Aye, aye. Reporting et cetera. Right? >> Exactly. Then can plug in and integrate, you know, third party tools to do straight functions. >> I'm just I'm just curious is one of the themes that we here out in the press right now is this is this kind of pull back of public cloud app, something we're coming back. Or maybe it was, you know, kind of a rush. Maybe a little bit too aggressively. What are some of the reasons why people are pulling stuff back out of public clouds that just with the wrong. It was just the wrong application. The costs were not what we anticipated to be. We find it, you know, what are some of the reasons that you see after coming back in house? Yeah, I think it's >> a variety of factors. I mean, it's certainly cost, I think is one. So as there are multiple private options and you know, we don't talk about this, but the hyper skills themselves are coming out with their own different private options like an tars and out pulls an actor stack and on. And Ali Baba has obsessed I and so on. So you see a proliferation of that, then you see many more options around around private cloud. So I think the cost is certainly a factor. The second is I think data gravity is, I think, a very important point because as you're starting to see how different applications have to work together, then that becomes a very important point. The third is just about compliance, and, you know, the regulatory environment. As we look across the globe, even outside the U. S. We look at Europe and other parts of Asia as clients and moving more to the cloud. You know that becomes an important factor. So as you start to balance these things, I think you have to take a very application centric view. You see some of those some some maps moving back, and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private cloud and then tomorrow you can move this. Since it's been containerized to run on public and it's, you know, it's all managed. That >> left E. I mean, cost is a big factor if you actually look at it. Most of our clients, you know, they typically you were a big cap ex businesses, and all of a sudden they're using this consumption, you know, consumption model. And they went, really, they didn't have a function to go and look at be thousands or millions of lines of it, right? You know, as your statement Exactly. I think they misjudged, you know, some of the scale on Do you know e? I mean, that's one of the reasons we started. It's got to be an application led, you know, modernization, that really that will dictate that. And I think In many cases, people didn't. May not have thought Through which application. What data? There The data, gravity data. Gravity's a conversation I'm having just by with every client right now. And if I've got a 64 terabyte Hana and that's the core, my crown jewels that data, you know, how do I get that to tensorflow? How'd I get that? >> Right? But if Andy was here, though, and he would say we'll send down the stove, the snow came from which virgin snow plows? Snowball Snowball. Well, they're snowballs. But I have seen the whole truck killer that comes out and he'd say, Take that and stick it in the cloud. Because if you've got that data in a single source right now, you can apply multitude of applications across that thing. So they, you know, they're pushing. Get that date end in this single source. Of course. Then to move it, change it. You know, you run into all these micro lines of billing statement, take >> the hotel. I mean, their data stolen the mainframe, so if they anyone need to expose it, Yeah, they have a database cash, and they move it out, You know, particulars of data sets get larger, it becomes, you know, the data. Gravity becomes a big issue because no matter how much you know, while Moore's Law might be might have elongated from 18 to 24 months, the network will always be the bottle Mac. So ultimately, we're seeing, you know, a CZ. We proliferate more and more data, all data sets get bigger and better. The network becomes more of a bottleneck. And that's a It's a lot of times you gotta look at your applications. They have. I've got some legacy database I need to get Thio. I need this to be approximately somewhere where I don't have, you know, high bandwith. Oh, all right. Or, you know, highlight and see type. Also, egress costs a pretty big deals. My date is up in the cloud, and I'm gonna get charged for pulling it off. You know, that's being a big issue, >> you know, it's funny, I think, and I think a lot of the the issue, obviously complexity building. It's a totally from building model, but I think to a lot of people will put stuff in a public cloud and then operated as if they bought it and they're running in the data center in this kind of this. Turn it on, Turn it off when you need it. Everyone turns. Everyone loves to talk about the example turning it on when you need it. But nobody ever talks about turning it off when you don't. But it kind of close on our conversation. I won't talk about a I and applied a Iot because he has a lot of talk in the market place. But, hey, I'm machine learning. But as you guys know pride better than anybody, it's the application of a I and specific applications, which really on unlocks the value. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I in a management layer like your run differently, set up to actually know when to turn things on, when to turn things off when you moved in but not moved, it's gonna have to be machines running that right cause the data sets and the complexity of these systems is going to be just overwhelming. >> Yeah, yeah, absolutely. Completely agree with you. In fact, attack sensual. We actually refer to this whole area as applied intelligence on That's our guy, right? And it is absolutely to add more and more automation move everything Maur toe where it's being run by the machine rather than you know, having people really working on these things >> yet, e I mean, if you think you hit the nail on the head, we're gonna a eyes e. I mean, given how things getting complex, more ephemeral, you think about kubernetes et cetera. We're gonna have to leverage a humans or not to be able to get, you know, manage this. The environments comported right. What's interesting way we've used quite effectively for quite some time. But it's good at some stuff, not good at others. So we find it's very good at, like, ticket triage, like ticket triage, chicken rounding et cetera. You know, any time we take over account, we tune our AI ai engines. We have ticket advisers, etcetera. That's what probably got the most, you know, most bang for the buck. We tried in the network space, less success to start even with, you know, commercial products that were out there. I think where a I ultimately bails us out of this is if you look at the problem. You know, a lot of times we talked about optimizing around cost, but then performance. I mean, and it's they they're somewhat, you know, you gotta weigh him off each other. So you've got a very multi dimensional problem on howto I optimize my workloads, particularly. I gotta kubernetes cluster and something on Amazon, you know, sums running on my private cloud, etcetera. So we're gonna get some very complex environment. And the only way you're gonna be ableto optimize across multi dimensions that cost performance service levels, you know, And then multiple options don't do it public private, You know, what's my network costs etcetera. Isn't a I engine tuning that ai ai engines? So ultimately, I mean, you heard me earlier on the operators. I think you know, they write the analytic albums, they do the automation scripts, but they're the ultimate one too. Then tune the aye aye engines that will manage our environment. And I think it kubernetes will be interesting because it becomes a link to the control plane optimize workload placement. You know, between >> when the best thing to you, then you have dynamic optimization. Could you might be optimizing eggs at us right now. But you might be optimizing for output the next day. So exists really a you know, kind of Ah, never ending when you got me. They got to see them >> together with you and multi dimension. Optimization is very difficult. So I mean, you know, humans can't get their head around. Machines can, but they need to be trained. >> Well, Prasad, Larry, Lots of great opportunities for for centuries bring that expertise to the tables. So thanks for taking a few minutes to walk through some of these things. Our pleasure. Thank you, Grace. Besides Larry, I'm Jeff. You're watching the Cube. We are high above San Francisco in the Salesforce Tower, Theis Center, Innovation hub in San Francisco. Thanks for watching. We'll see you next time.
SUMMARY :
They think you had it. And the work that, you know we delivered to our clients and cloud, as you know, is the platform to reach. And you took it back It isn't just the tallest building in to see that kind of push to the, you know, the public pass, and it's starting to cloud native development. And I think and tell me if you agree, I think really, what? and not not that it sold by any means that you know, it's always giving an ongoing problem. So, you know, you pick certain applications which were obviously hosted by sales force and other companies, There's certain attributes is that you need to think about and yet from the application point of view before I think you know, we have to obviously start from an application centric you know, you know, with our tech advisory guys coming in, there are intelligent engineering And you know, and then we're able to then segment the applications based on, you know, important to the business is execution speed if you can get it. So So it's really I t is really trying to step up and, you know, enabled the business toe How do you help your customers think about the definition? you know, come to ah, you know, the same kind of definition on multi cloud. And it's only when it goes, you know, when the transaction goes back, is, you know, kind of breaking the application and leveraging micro service is to do things around the core You know, I've got a much you know, I can still get that agility. now, I've got distributed applications in the and the thing that you just described and everyone wants to be that single And that's where I think you know, a company like Accenture were able to use So what we've been doing is first we've been looking at, you know, how do we get better synergy across what we you know, So the analytic algorithms, you know, to do predictive operations. So just so I'm clear that so it's really your layer your software layer kind Then can plug in and integrate, you know, third party tools to do straight functions. We find it, you know, what are some of the reasons and and I think that's the part of the hybrid world is that you know, you can have a nap running on the private It's got to be an application led, you know, modernization, that really that will dictate that. So they, you know, they're pushing. So ultimately, we're seeing, you know, a CZ. And as we're sitting here talking about this complexity, I can't help but think that, you know, applied a I by the machine rather than you know, having people really working on these things I think you know, they write the analytic albums, they do the automation scripts, So exists really a you know, kind of Ah, So I mean, you know, We'll see you next time.
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Rashim Mogha, Automation Anywhere | Women Transforming Technology 2019
>> From Palo Alto, California it's theCUBE, covering VMware Women Transforming Technology 2019. Brought to you by VMware. >> Hi Lisa Martin on the ground with theCUBE at VMware Palo Alto California at the 4th annual Women Transforming Technology event wt². And pleased to welcome to theCUBE for the first time Rashim Mogha, the Head of Product at Automation Anywhere. Rashim it's great to have you on theCUBE. >> Thank you so much Lisa very excited to be here >> And good to see you again you and I were, moderating the together woman achieve event a few months ago that Dell sponsors back in I want to say November 2018 >> Yeah. >> where you one of the exciting things in that swag bag was one of your five books, Fast-Track Your Leadership Career. Tell me about the book what inspired it what can readers learn in that book. >> Absolutely so I come from a project management background and for me everything has to be in the form of a template and that's how it works, right? So when I was new to my leadership career, I would read all these leadership books but they would just focus on one area so you had to read like so many books and skim through all those books to extract what worked for you. Now for me it was important to kind of templatize that and when I templatized it, I actually started talking about it at various events, one of them was Women Transforming Technology last year and as I gave that after I finished that session and we started I started walking out, one of the attendees came to me and said, this was such great information do you have a book? and I said no I don't but I'll have one soon and then I met with my publisher whom I met through one of the speakers at WT2 and we started working on it and in September we had a book. >> September 2018 and then, probably surprisingly to you 11 hours later, this book was on the Amazon number-one bestseller list. >> Yes it was >> that must have been like whiplash what? >> It was a very emotional day it was a roller coaster so we had thought about my publishers had more belief than I did in terms of the book having the potential to be an Amazon bestseller. And number one bestseller to be precise and I was like okay let's give it a try. So I was supposed to go to Grace Hopper Conference last year at that time, and I decided to stay back because the book launch was planned on that day. So we launched we started telling everybody that the book is on Amazon, at about ten o'clock in the morning and by seven o'clock I got an got a text message from my publisher with the screenshot, saying it was number one. >> So yeah very exciting it it took me a few days to realize what it really meant to be an Amazon bestseller. >> I bet that feels amazing. So tell me a little bit before we dig into the book and what you're doing here at wt² today, tell me a little bit about your career path in technology so we can understand some of the recommendations that you're giving the current and subsequent generations about how to fast-track it. Where did you start was it I was a stem interested kid to college. >> Yeah so I was actually studying to be a doctor because I come from India so in India they're just three careers, you're either a doctor or an engineer or you're nobody right so and this was when I was growing up so I actually unfortunately fell sick and could not take my medical exam and missed it actually took the exam, missed it by a few points and and did not know what to do because all my life I had thought about becoming a doctor and it just so happened that there was a computer science program that was out there and my mom saw, saw in a scholarship opportunity over there and she said well just give it a try if you get the scholarship then we'll talk about it and then fortunately for me I got 75% scholarship in that. So I was like okay I'll give it a try so I botany majored and did computer science and that's where my journey started into into the technology field. And got an opportunity to be absorbed within that group the same company absorbed me as as a developer. And within six months I get an opportunity to write a book and that was amazing because I never thought that I could be a teacher or be in front of anybody because I am so impatient as a person right? So so then we started when I started writing the book I realized , this is a great way to empower people and you know and it's a it's a great way to use my technical skills but also my writing abilities. And then you know six months down the line, I got an opportunity to be a project manager I took that so in my life if you see if my career path I've kind of bounced around a little bit, taken risks early on in my career and I continue to take risks in my career because if you don't give it a try you would never know. >> Exactly. >> So and that's what I tell women today like when you come out of college or even if you are in somewhere in your mid-career. You know don't don't tie yourself to a particular job role, or to a particular area try out different things and if there's an opportunity that's given to you, grab it with both your hands and then figure out how you're going to do the job well. >> I like that I always think if you have a goal that doesn't give you butterflies, it's not worth having. >> Yeah >> So in in just giving our viewers a little bit of a snapshot what are some of the things that they can learn and take away from Fast-Track Your Leadership Career book. >> Yeah so first and foremost is understanding your superpower right? How are you different from other people what do you bring to the table that others do not. Because in today's day and age, almost everybody does a great job right? What sets you apart for the next role is what you should always know. Building your personal brand most often we introduce ourselves as what job title we have and the company that we work for. It's important to know and have your identity beyond the company. The third piece is understanding the difference between sponsors and mentors. And that is the place where I think women really need to invest some time because we normally seek mentors. We very rarely go out and look at people and say you know what this person is going to be my sponsor and she or he is actually going to be my cheerleader when I'm not there in the room and and recommend me for that next job. >> So that's the difference between a sponsor I like that a sponsor and a mentors. Mentor is giving you advice and guidance, a sponsor is actually out there championing, >> Absolutely >> why you should hire a Rashim bring her into your team, these are all the great things that she does. >> Absolutely and then then there are other topics that we cover we cover navigating work politics. Most of us tend to stay away from politics but actually how to get into that you know understanding that I would call it work force intelligence if you will and leveraging it to further your projects in a good way. And then also building your support system now typically when we women talk about support system, we think about just two aspects. Emotional support system and the logistic support system but but there is also financial support system and intellectual support system and that's what you need to start building, to be able to further your career. >> I got to get a copy of this book. You probably have some, I'm guessing (mumbles). So you have a couple of sessions here at WT wt², building voice experiences through Alexa skills but one that I want to dig into in the last few minutes that we have. Project you a DevOps approach to a leadership career. Tell me about that pan and that breakout. >> Yeah so if you if you really look at the concept of DevOps it's or CI/CD model its development and then pushing it into operations and then moving into development again and then operations. So when you actually start preparing for your leadership career, that's the way you go. You you rinse and repeat the cycle what works for you in this role, will not work for you in your next role. So how are you continuously preparing yourself and using that DevOps approach, to kind of move to the next level, is what we'll cover in that session. >> That's fantastic. So one thing I also want to mention is that so we talked about becoming a number one Amazon bestseller, the book Fast-Track Your Leadership Career, just about six months ago in fall of 2018. It also inspired you to found, an initiative called eWOW, empowered Women of the World. Tell me a little bit about eWOW and why this book book number five being so instantly successful was so inspirational for eWOW. >> Yeah so I come from a training and enablement background so for me it was and and you know when you when you look at my personal brand, it's all about enabling and empowering people. So I wanted to basically find avenues, to be able to empower other woman. And essentially you know at eWOW, we believe that every woman, has the capability or is a leader in her own, you know her own right. And all that she needs is an intellectual platform and a framework and that's where eWOW came into being. We started off with just podcast, doing weekly podcast picking up topics around leadership and technical topics, we have audience in about 20 countries right now and then as an extension to that, we also launched five Alexa skills and that's going to be the topic that I'm going to be speaking about later today and it was all about you know different ways of enabling and empowering people. >> I love that. Well Rashim it's been such a pleasure, to have you on theCUBE. We thank you for giving us some of your time and we look forward to talking with you again about, maybe book number six? >> Well you never know. Last time I walked out of this conference, I had a book in ring so you never know what's up. >> You never know. But thank you so much. Your story is very inspiring and and i can't wait to, get my hands on a copy of that book. >> Thank you so much. >> My pleasure, Lisa Martin with theCUBE on the ground at wt² from VMware. Thanks for watching. (upbeat music)
SUMMARY :
Brought to you by VMware. Rashim it's great to have you on theCUBE. where you one of the and for me everything has to be in the form of a template probably surprisingly to you 11 hours later, and I decided to stay back So yeah very exciting it it took me a few days to realize and what you're doing here at wt² today, and that was amazing because I never thought So and that's what I tell women today like I like that I always think if you have a goal that they can learn and take away and say you know what this person is going to be my sponsor Mentor is giving you advice and guidance, why you should hire a Rashim and that's what you need to start building, So you have a couple of sessions here at WT wt², Yeah so if you if you really look at the concept of DevOps It also inspired you to found, and it was all about you know different ways of enabling and we look forward to talking with you again about, I had a book in ring so you never know what's up. But thank you so much. on the ground at wt² from VMware.
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Jen Cohen, Toyota Research Institute | Women Transforming Technology 2019
>> from Palo Alto, California It's the Cube covering the em where women transforming technology twenty nineteen Brought to You by V. M. >> Where >> Hi, Lisa Martin on the ground of'Em were in Palo Alto, California, at the fourth Annual Women Transforming Technology Event, or W T. Squared one of my absolute favorite events to cover. And I'm pleased to welcome from one of the sponsors, Jennifer Cohen, the vice president of operations at Toyota Research Institute. Welcome to the Cube. >> Thank you, is that I'm really excited to be here to >> This is such a great event. It's It's morning time. You and I both have a lot of energy coming from even before you walk into the keynote here. Collaboration. The positive spirit, the energy, all of these women talking about and menas well past experiences. It's you walk in, and the energy of Deputy squared is palpable. This is your fourth year. So you being here now at all four >> have, and that's why I keep coming back because the energy here is so good because every year I walk away with tips I can use at work and in my personal life, championing diversity >> and diversity inclusion one of the tracks here, as well as trucks like helping emerging leadership the younger generation, which is key because the attrition rates in technology are so, so high. Tell me a little bit about Tech Toyota Research Institute, Terra What you guys doing? And what made it important for tea Right to sponsor W T Square this year. So Toyota Research >> Institute is a subsidiary of China. We're working on a really exciting things like autonomous driving robotics to help elders, agent place and material sciences. So it's really exciting next level stuff. And it's thrilling to kind of coming to work every day on things that we've been hearing about in the world. And now they're real world things, not just the Jetsons, you know? Yes. >> And so you were here as I mentioned the last three years. But last year, uh, when you were here, you were saying a minute ago. You leave this event every year with really useful kind of we'LL put it into tech terms act personal insights, absolutely clueless about your conversations at Tier I that where they said yes, this is an important event for us to >> sponsor, absolutely so that when I When I came back last year, I had brought a couple of folks from T. Ry to attend the event because I've been attending since the beginning. And as I said, every year I find something that I can bring back to the teams, if not multiple things. Andi weaken our chief diversity officer, Our senior chief of staff is also our diversity inclusion Head. She was very passionate about also supportive event. We're involved with Grace Hopper. We have a women's employee resource group. We're really putting our efforts our time here. They were glad to sponsor. And what was so exciting to walk into that room full of energy today and to see t rise logo up there? It was amazing. >> And I'm sure that for that you mentioned that there's about twelve of your your folks that are here that probably feel it's great that you're not just it's not just a logo. Now, this isn't just branding. This is actual. We're here, You're here. It's a focused, concerted effort. That tiara has an in fact when you join Tiara on the last couple of years, one of the things that inspired you was there's a Chena female leadership here, which is not >> common. No, it's definitely not definite, not common in my career. So one of the reasons I started at here I was because of my manager. Who's her name is Kelly K. She's our EVP and CFO, and she's an amazing leader and so on having the opportunity to go to another company. I wanted to go to one that makes a difference. Like tea, right? Look working to improve the quality of human life. And I wanted to work for somebody that I really respect. It could learn from on. It's been pretty rare in my career tohave women, female leaders to report to. So it's been amazing. And that, I think shows in the role that I have the role, that our chief of staff has Kelly's role and the fact that we're here today. It all flows through. >> So talking. Let's talk about more about flow as VP of operations tell me, like, for example, last year's W T squared what were some of the learnings that you brought back and used in your team, whether it's your management style or even hiring the next generation, >> so a few things that I've learned and not all of them are from last year. I'LL be honest. I'm not. All of them are ones I've just up like at you write. But some of them are things about management. Patty Vargas was here a couple years ago, talking about winds and challenges and really highlighting wins and every team meeting that something that it took back. And it well, it's not necessarily diversity. It's been transformational for me as a leader and really helpful to my team's. Then something. Other things I learned were about on, especially in a few years ago, about saying tohr, I'm not accepting any candidates until you have a diverse candidate pool. That's made a really big difference. And it's hard to say it's hard to stick with because it is hard to find women in technology. However, sticking with that has really helped in my career, hiring folks to have a more diverse team, >> so sticking with it, you've been in a technology for a long time. Tell me a little bit about your career path where you stem from the time you were a kid knowing I love computer science, or was it more zigzag ee >> Ah, little's exactly I was actually history, major say, But I always love technology. Back when we had trs eighties, I love technology. And so I actually started doing that to put myself through school, and I loved it so much. It's what I've stopped what's happened in technology for twenty five years, starting as health desk and systems administrator and moving my way up in my career over time, and every so often they still let me touch something technology and a firewall or some of my best. I keep a little bit of that skill set, but it is quarter who I am, and it's quarter Why I made it. Twenty five years sets >> a milestone. Congratulations, by >> the way, twenty five years in any industry that techno technology industry. I was reading some reports the other day upwards of forty five percent contrition, which is higher than any other industry. What have been some of the secrets to your Obviously I'm imagining persistence, but twenty five years is a long time to stick with anything, but you clearly have a passion for this, but I'm sure it hasn't been easy. Give us a little bit of an understanding and maybe some of those more challenging times you encountered. And how did you just kind of with that internal rules also know I'm I like technology. This is what I wanted. >> So, you know, it's always tough being the only woman in a room that's happened the bulk of my career, although thankfully, not a tear I but it has happened across and actually was the only woman at one company, and I thought it was gonna be a great opportunity. And I love the technology that we were doing. And I was excited Teo to infrastructure in operations and support it. And it was really a bad experience. And it wasn't imagine purposeful, but it was not great. And I was there a very short period time when I realized it wasn't gonna work and I had to take a real hard look. Don't want to keep doing this for a living. I do. I don't want to give up technology. So the right thing was to give up that company, right? And the right thing was t make sure that I stayed and what I loved, but not in the wrong spot. So I think being stubborn and persistent. Not being willing to give up the stuff that I love because the environment wasn't right was a huge part of why I have made it this far. And my daughter is a computer science major, and so I really want for her not to have to go through those things apart. The reason I come here today, what I'm excited about W T two is I want to make sure she has a far easier time of it than I had growing up. >> So was your daughter always >> an interested Or did she? Is she kind of following in Mom's footsteps? She >> wasn't the beginning. Actually, she don't want anything to do with it. And my mom's a c P A. And I don't want to do anything to find >> a way. >> So maybe a cool and her uncle, but never the parent, >> exactly. But as she took coding classes, she actually did Girls who code the seven week immersion camp she found like me that she loves it. So I think she'd like to not compare it to Mom. She doesn't want to hear Mom wars, but she absolutely has that same passion. She she loves to code and see the output and see the changes it can make in her life and potentially others. >> So she'd underground. Currently she is. You should give you anything back on the diversity in her. Yes, is she >> does. And I wish I could give you something inspiring. But unfortunately, she it's for four girls to forty guys. >> Okay, so maybe she has that. Maybe it's a DNA thing where she has that some people might say Stubbornness bad. However, I think you're a great example of how that can be, you know, sort of flipped that coin and look at it is persistence. What keeps her saying, I don't care that I'm for forty? >> I'm not sure. I think e think it's similarly the same thing that it's she's passing around and also she's had everybody's in lovely to her. She's had no mistreatment, so she's definitely loving it, but does notice that she's one of, you know, four out of forty. So but would you >> would you advise? And I, I know not like to say the next generation like your daughter's generation, but it's It's the generation of US women who are in technology now with the attrition rates. If they're in a situation, how would you advise him to recognize the experience that you shared with us? That this is situational? This is an industry wide. I'm not going to make a generalization. What would your advice be to them in terms of making that decision to not not leave? >> So I would say, actually, a mentor of mine told me when I was years ago at a company says, Do you like the work or do you do not like the work? Do you like the people do not like the people. If you don't like the people, you need to go somewhere else. But if you like the war, if you don't like the work here in the wrong industry and I like the work and I always have So I would say if you'd like the work, find the right opportunity and see what change you, Khun, doing the company that you're at. If you're at a company and things aren't right, have you to talk to a man in your manager HR there's ways tto see if you could fix it and if you can't, it's okay. Go somewhere else and do what you love. >> I love that it is. Okay, So one of the things that I'd loved digging on as well as you had gone to Terry's a HR and said, I'm not going to be looking at any candidates until you actually did >> a previous companies. But that is my stance since then, >> you know, >> it's without a diverse school, >> okay? And so what is diverse mean to you? What do you say to them? I know you can find us. >> Yes, Well, I diverse. I don't I don't want to dictate it. I just don't wanna have to, you know, the team's all be the same person. I think Joy is talking up the keynote right now about how important it is that we be careful of bias and that we look at those things and that we are having the people who build the technology be well rounded because this technology that's built here in the Valley goes all over the world has to serve everyone, not just the folks who build it. So I think it's having that same mindset going into it, goingto hiring >> one of and that's so important. And there's also debated. Is it a pipeline problem? I just read Emily changed Look proto Pia and where she kind of documents where that pipeline problem was created? Yes, many, many, many decades ago. And a lot of people would say it's a pipeline problem. But the majorities, the underrepresented, which isn't just women and people of absolutely well who say it's not a piper and problem this. And even if we look at a I, there's so many exciting possibilities. All the autonomous vehicle weren't that tear eyes doing, for example, that will impact everybody and jurors facial recognition? You know, there's probably people in the baby boomer, a generation that have iPhones with facial recognition. But the things that joy wish areas about the bias Easter thes malls being trained on, really, it gives me goose bumps. Didn't mind blowing more. People need to understand. We need better data and more diverse data, not just that to train the models to recognize more agree, but there needs to be lots of different, uh, data sets. So this inclusiveness and I think of diversity, inclusion. One of the things that I thought of when Joy was talking about inclusivity is its inclusivity of different data sets and different technologies, so that ultimately going forward, we can start reducing these biases and this technology that is all for good. >> And I think one of things that we've done is, you know, for our company, we actually had on all hands doing unconscious bias training like we are absolutely committed to making sure that we're thinking about those things on the idea if it's pipeline or if it's or or if it's not, I think it's a combination because the fact is, my daughter is in a class with four girls in forty men, and that's not necessarily, you know, there's no judgment there, but that's the reality. So there's pipeline. But I also think we can demand is hiring managers to have a diverse pool come to us? University isn't just I speak to women because that's what you know. That's my story. But there's not. There's, You know, we had those other kinds of diversity inclusion, you know, we have our G d l G B T. Q plus energy starts a lot of letters to get out at once. We have our women than allies. Yogi Employee resource Scripts were supporting that. It's here, I But I think, you know, we see people out there in the world all trying toe push forward on this. I think if we come out of these conferences and take those actions, that's how overtime it's going to get better. So that's my personal thought. >> I love that last question. What are you looking forward to? Taking away from Debbie U T squared for inclusive innovators as the >> well being of a company doing innovation? I'm really curious to see what's presented today, and I know that we've heard studies that talk about women, run companies and with women on board that profitability and innovation go up. So I think that the more inclusive we are, the better. All of our technology that comes out of the Valley is going to be so I'm looking forward to the whatever thought leadership is here today. That's different from each year that there's something different here that I learned it's not the same thing was Pipelines four years ago, right? Like the last year. It was a lot about women's leadership, so I'm really excited to see what comes out today. >> Well, Jennifer, I thank you so much for sharing some of your time on the kid with me today. And I think a lot of people are going to be able to learn a lot from us. Well, we appreciate your time. Thank you. My pleasure. Lisa Martin on the ground with the Cube. Thanks. For what?
SUMMARY :
from Palo Alto, California It's the Cube covering the em And I'm pleased to welcome from one of the sponsors, Jennifer Cohen, the vice president of operations So you being here now at all four Terra What you guys doing? And now they're real world things, not just the Jetsons, you know? And so you were here as I mentioned the last three years. And what was so exciting to walk into And I'm sure that for that you mentioned that there's about twelve of your your folks that are here that probably and she's an amazing leader and so on having the opportunity to go to another company. like, for example, last year's W T squared what were some of the learnings that you brought back and used And it's hard to say it's hard to stick with because it is hard to find women in technology. path where you stem from the time you were a kid knowing I love computer science, And so I actually started doing that to put a milestone. And how did you just kind of with that internal rules also know And I love the technology that we were doing. And my mom's a c P A. And I don't want to do anything to find So I think she'd like to not compare it to Mom. You should give you anything back on the diversity in But unfortunately, she it's for four girls to forty guys. you know, sort of flipped that coin and look at it is persistence. So but would you And I, I know not like to say the next generation like your daughter's generation, But if you like the war, if you don't like the work here in the wrong industry and I like the work and I always Okay, So one of the things that I'd loved digging on as well as you had gone But that is my stance since then, I know you can find us. you know, the team's all be the same person. not just that to train the models to recognize more agree, but there needs to be lots And I think one of things that we've done is, you know, for our company, we actually had on all hands doing unconscious What are you looking forward to? All of our technology that comes out of the Valley is And I think a lot of people are going to
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Charlotte Wylie, Symantec | RSA 2019
>> Live from San Francisco. It's the Cube covering artists. A conference twenty nineteen Brought to You by Four Scout >> Welcome back, everybody, Geoffrey. Here with the cue, we're in North America and the newly refinished Mosconi Center Downtown San Francisco in the force Cow boo. Happy to be here first time and we have our next guest. She's Charlotte Wiley, chief of staff from Symantec. Great to meet you. >> Nice to meet you, teacher. Thanks for having >> absolutely so impressions of the show. This is a crazy show. Forty dollars, people. Aren't many shows like this >> it issue just a little overwhelming. It's my second year here, and it's no less overwhelming. Second year here. It's, uh it's just prolific. Everything that say the session, the keynotes all day, all the networking, the basis. Amazing. >> So I'm curious how your perception has changed. I >> was looking at your background, Your hearing a financial institution before your own kind of the purchaser side of the house. >> Now you're over on >> this side of the house. How's that kind of change your perception when you walk this crazy floor, I imagine before you're like, Yeah, how am I going to digest all this? >> Well, no one wants to be my friend anymore, which is interesting. So, um, you know, working on the vendor side of the defense is the dark side. It's It's a very different experience. When I came here a couple years go to bank. Everyone wants to talk to you. Or is this time? Is this a healthy, competitive nature going on between all the vendors, which is great. You want to see that? Yeah. It sze got the same enthusiasm. Same vase on the floor, which is wonderful. >> So semantics. Been a leader in the space for a very, very long time. One of the original, you know, kind of original security companies back in the day when we're just trying to protect that. You know, I guess our Web browser right from from some malicious activity. Wow. The world has changed. And one of the big new components now is his internet of things. In this tie of it with ot operations technology. You know something you've spent some time on a wonderful get your take on how that's increasing the threat surface, you know, increasing the complexity. And yet there's still a lot of value there if you can bring those systems together. >> Yeah, absolutely. So I think that Kate thing is this. You know, this simplicity here is, uh What? What you don't know, You can see. And what you can't see you can't monitor on DH. That's the key thing to remember when you think about t n OT so with Coyote specifically, if you, uh you've definitely got a nice routine, you network somewhere everyone has. But if you can't see that thing, it is incredibly vulnerable Throat vector for any organization. So really, it's it's a point of egress for any doubt of ex filtration. And if you've got someone compromised in the network already on your way, see it as being a very opportune ingress point to getting a lateral move. Right. So they are incredibly, inherently vulnerable. Right? These things are they're usually hard coded, authenticated. They are. They have massive under. Police often remain unpatched. When you cannot see, you don't know, Right? So some of the dirty side of the fence, right? The same problem exists. They typically were not built to connect to the Internet. Right. So this is something very new that we're trying to tackle right. And one of the key things I think about is that it's probably a little bit few tile to make these OT and I and I. A device is inherently secure. You think about in twenty twenty. We're going to see like twenty five billion devices proliferating our globe, which is incredible. So how do we how do we make it more school? Let's back off from becoming inherently secure. Let's up on the visibility. If you visualize you, Khun Segment, and you can enforce. And then you can take control of what has access to your network, right? A >> lot of interesting conversations about this today, obviously or in the force cow boo. But I think one of the people earlier said they had fifty percent more devices on the network than they anticipated. And it turns out his remote offices and people are plugging things in. Another little factoid is that maybe that hit no s on that device is actually windows in tea. Is it a tea? A little box. And nobody even knew because you knew that's an embedded in team. But then on the other side, we had a lease on, and she was talking about great example on security cameras and just that a lot of these newer devices that you can connect have a plethora of services packaged in on the assumption that you might use them. So rather than have not too many, they put them all in. But you don't necessarily need to turn all those things on. So again, you're just opening up this huge kind of exposure. >> Huge explosion. That's it. I think it's a really good conversation to have with your stakeholders about talking about the target breach. So when people start to understand that that really originated from a hate tax system, right compromise haystack system. So when you're talking about T initialization, that's a really good years case to say. Look, this is a huge bridge that was compromised from because we didn't They didn't have visibility over the anxiety. >> It's funny if you each Max keep coming up, over and over and over there. Obviously the biggest threat that way have I'm jacket to see if I could see like a movie with me. Nasty HBC think come until that munching up the company. But it's funny. Different topic. Shifting gears completely, really, about kind of diversity, diversity of opinion, diversity of perspective, diversity of thought and how that's a really important and effective tool use in trying to accomplish missions. In this really crazy, complex task, you can't abs single point of view, single point of reference, kind of a single pain that you think about. I know that's something that you've been in a lot of time on, >> so my role it's semantic because Chief of staff, I own the diversity agenda for the global security office. And it's bean aerial laser focus on me for the past twelve months, which is our industry has a systemic problem around attracting and retaining talent from diverse backgrounds. Right? We're gonna tackle it head on on We don't really successfully in semantics. Oh, wait. Give this fabulous mandate through to our leadership who got on board with laser focus around, making sure that we get a diverse slate of candidates when we bring in new people and that that translated incredibly well. So we saw a rise of interview to conversion. Foreign ft for females in six months off forty percent >> fourteen or forty four zero for zero. >> So just by making it part of the interviewing experience. Having a diverse slate of candidates, making sure that we're really giving a foreign opportunities coming right really has changed playing Plainfield. >> And then the other thing, of course, is the retention, which is a big problem for attention that we're, you know, women dropping out and not coming back. >> That's and this every organization has to step up to make sure that they're waiting, but their making a workforce that is flexible, that accommodates so some of that. Some of the mental load that women have, whether it's through a child, care whether it's to do with older parents. But also when we talk about diversity, it's nothing. You know just about the gender piece, right? We're going to accommodate for other people as well underrepresented minorities. Early Korea, Different people have different socio economic backgrounds, maybe haven't come from a typical university training course, right, Something that we've focused on heavily. We've been working with a large enough profits to bring in early career guys who have not had a university background who may have had a really rough time coming out of school, getting them in, training them up through internships, bringing them up to speed over six months and converting them into FDA, which I feel is really a way tio to build a diverse workforce and get people an opportunity that didn't have it >> now was someone spearheading that before you came on border was there Was there an effort that really kind of put a dedicated resource on it when you when you took it over? >> So I took over about a year ago and I double down on the effort. We were working with Europe before that. Had a fantastic colleague was doing a lot of work with Europe on. We're just seeing fabulous results with converted nearly thirty three percent of our internships into FT. >> Thirty three and you're not in those thirty three or not coming from, you know, kind of a classic. They're not coming pig population. >> Absolutely these air IGA passionate, enthusiastic young people who have a tenacity to just pick things up because they're so grateful to be there right there, so happy to be given the opportunity. And it's some It's an untapped resource that I think a lot of people who are looking to have solved aside the security talent shortages should be looking into great that we get programs in place for a Girl Scout middle school. But let's think about alternative ways of getting new talent in. And I think that they're not for profit right way after >> such a big problem. And like you say, it's a big problem, you know, from from little girls. And, you know, all the way up to mid mid career women that air dropping out and not coming back before you even get into the boardroom. We work with a ton of organization like Athena Alliance with towards that the boardroom level all the way down to Grace Hopper. You know, this working more kind of college graduate level girls intact? I mean, there's a lot of luckily, a lot of people are trying to focus on the problem, but unfortunately, the numbers or not turning in the correct direction, they're actually turning in the wrong direction. Yeah, >> so really, that's it for me. It's about laser focus. You really got it. If you make your party your agenda making party returned right? Don't give it. The nursery had not. Don't say that you will do the things actually commit to it and get it done right. I'm not a huge fan of talk. It's Qatargas work on. So, yeah, I think there's a lot of opportunity. The people they don't step up to the great doing enough >> to to your earlier first line, right? If you're not measuring it, you know, and tracking against it, how do you know if you're being silly and what it's under served? You have to give it a little juice, right? You can't just have to expect the status quo to suddenly change, right? >> Absolutely metrics. Incredibly employed. And start with you metrics. Dashboard record where your tracking, in terms of your representation of females, underrepresented minorities. Your bets. You're early Korea. Really? What you want to see is a huge influx or the interviewing stage into the into the FT conversion. You want to see an influx in your leadership. You want more women in your leadership team because that's the way to drive a better female pipeline, right? Same goes on because I'm are minority. Same guys. Early career. >> Yeah, so important that they look up and see somebody that looks like one hundred percent C. C an opportunity to be that person, something alright. Charlotte. Well, thanks for, uh, for taking a few minutes of your day. And great Teo learned about all your What you working on? That's >> great. Thanks. Having >> alright? She Charlotte? I'm Jeff. You're watching the Cube? Where are, say twenty nineteen in the force Cow booth. Thanks for watching. >> We'LL see you next time.
SUMMARY :
It's the Cube covering refinished Mosconi Center Downtown San Francisco in the force Cow boo. Nice to meet you, teacher. absolutely so impressions of the show. Everything that say the session, So I'm curious how your perception has changed. of the house. How's that kind of change your perception when you walk this crazy floor, So, um, you know, One of the original, you know, That's the key thing to remember when you think about plethora of services packaged in on the assumption that you might use them. I think it's a really good conversation to have with your stakeholders about kind of a single pain that you think about. And it's bean aerial laser focus on me for the past twelve months, So just by making it part of the interviewing experience. And then the other thing, of course, is the retention, which is a big problem for attention that we're, you know, That's and this every organization has to step up to make sure that they're waiting, but their making a workforce So I took over about a year ago and I double down on the effort. Thirty three and you're not in those thirty three or not coming from, you know, kind of a classic. to just pick things up because they're so grateful to be there right there, so happy to be given the opportunity. And like you say, it's a big problem, you know, from from little girls. If you make your party your agenda making party returned And start with you metrics. Yeah, so important that they look up and see somebody that looks like one hundred percent C. C an opportunity to be that Having Where are, say twenty nineteen in the force Cow booth.
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Michelle Dennedy & Robert Waitman, Cisco | Cisco Live EU 2019
>> Live from Barcelona, Spain it's theCUBE! Covering Cisco Live! Europe brought to you by Cisco and its ecosystem partners. >> Hello everyone, welcome back to theCube's live coverage here in Barcelona, Spain for Cisco Live! Europe 2019. We're at day three of three days of coverage I'm John Furrier with Dave Vellante Our next two guests we're going to talk about privacy data Michelle Dennnedy, VP and Chief Privacy officer at Cisco and Robert Waitman who is the Director of Security and Trust. Welcome back, we had them last year and everything we talked about kinda's happening on steroids here this year >> Yep. >> Welcome back >> Thank you glad to be here >> Thanks for having us >> So security, privacy all go hand in hand. A lot going on. You're seeing more breaches you're seeing more privacy challenges Certainly GDPR's going to the next level. People are, quote, complying here's a gig of data go figure it out. So there's a lot happening, give us the update. >> Well, as we suggested last year it was privacypalooza all year long running up to the enforcement deadline of May 25, 2018. There were sort of two kinds of companies. There's one that ran up to that deadline and said woohoo we're ready to drive this baby forward! And then there's a whole nother set of people who are still sort of oh my gosh. And then there's a third category of people who still don't understand. I had someone come up to me several weeks ago and say what do I do? When is this GDPR going to be a law? I thought oh honey you need a hug >> Two years ago, you need some help. >> And some companies in the US, at least were turning off their websites. Some media companies were in the news for actually shutting down their site and not making it available because they weren't ready. So a lot of people were caught off guard, some were prepared but still, you said people would be compliant, kind of and they did that but still more work to do. >> Lots more work to do and as we said when the law was first promulgated two and a half years ago GDPR and the deadline A, It's just one region but as you'll hear as we talk about our study it's impacting the globe but it's also not the end of anything it's the beginning of the information economy at long last. So, I think we all have a lot to do even if you feel rather confident of your base-level compliance now it's time to step up your game and keep on top of it. >> Before we get into some of the details of the new finding you guys have I want you to take a minute to explain how your role is now centered in the middle of Cisco because if you look at the keynotes data's in the center of a lot of things in this intent based network on one side and you've got cloud and edge on the other. Data is the new ingredient that's feeding applications and certainly collective intelligence for security. So the role of data is critical. This is a big part of the Cisco tech plan nevermind policy and or privacy and these other things you're in the middle of it. Explain your role within Cisco and how that shapes you. >> How we sort of fit in. Well it's such a good question and actually if you watch our story through theCUBE we announced, actually on data privacy day several years ago that data is the new currency and this is exactly what we're talking about the only way that you can operationalize your data currency is to really think about it throughout the platform. You're not just pleasing a regulator you're not just pleasing your shareholders you're not just pleasing your employee base. So, as such, the way we organize our group is my role sits under the COO's office our Chief Operations Office under the office of John Stewart who is our Chief Trust officer. So security, trust, advanced research all live together in operations. We have sister organizations in places like public policy, legal, marketing, the sales groups the people who are actually operationalizing come together for a group. My role really is to provide two types of strategy. One, rolling out privacy engineering and getting across inside and outside of the company as quickly as possible. It's something new. As soon as we have set processes I put them into my sister organization and they send them out as routine and hopefully automated things. The other side is the work Robert and I do together is looking at data valuation models. Working about the economics of data where does it drive up revenue and business and speed time to closure and how do we use data to not just be compliant in the privacy risk but really control our overall risk and the quality of our information overall. It's a mouth full >> So that's interesting and Robert, that leads me to a question when we've seen these unfunded mandates before we saw it with Y2K, the Enron backlash certainly the United States the Federal Rules of Civil Procedure. And the folks in the corner office would say oh, here we go again. Is there any way to get more value beyond just reducing risk and complying and have you seen companies be able to take data and value and apply it based on the compliance and governance and privacy policies? >> Dave that's a great question. It's sort of the thought that we had and the hypothesis was that this was going to be more valuable than just for the compliance reasons and one of the big findings of the study that we just released this week was that in fact those investments you know we're saying that good privacy is very good for business. It was painful, some firms stuck their head in the sand and said I don't want to even do this but still, going through the GDPR preparation process or for any of the privacy regulations has taken people to get their data house in order and it's important to communicate. We wanted to find out what benefits were coming from those organizations that had made those investments and that's really what came out in our study this week for international data privacy day we got into that quite a bit. >> What is this study? can you give us some details on it? >> It's the Data Privacy Benchmark study we published this week for international data privacy day. It's sort of an opportunity to focus on data privacy issues both for consumers and for businesses sort of the one day a year kind of like mother's day that you should always think of your mom but mother's day's a good day so you should always think of privacy when you're making decisions about your data but it's a chance to raise awareness. So we published our study this year and it was based on over thirty-two hundred responses from companies around the world from 18 countries all sorts of sizes of companies and the big findings were in fact around that. Privacy has become a serious and a boardroom level issue that the awareness has really skyrocketed for companies who are saying before I do business with you I want to know how you're using my data. What we saw this year is that seven out of eight companies are actually seeing some sales delay from their customers asking those kinds of questions. But those that have made the investment getting ready for GDPR or being more mature on privacy are seeing shorter delays. If you haven't gotten ready you're seeing 60% longer delays. And even more interestingly for us too is when you have data breaches and a lot of companies have them as we've talked about those breaches are not nearly as impactful. The organizations that aren't ready for GDPR are seeing three times as many records impacted by the breach. They're seeing system downtime that's 50% longer and so the cost of the whole thing is much more. So, kind of the question of is this still something good to do? Not only because you have to do it when you want to avoid 4% penalties from GDPR and everything else but it's something that's so important for my business that drives value. >> So the upshot there is that you do the compliance. Okay, check the box, we don't want to get fined So you're taking your medicine basically. Turns into an upside with the data you're seeing from your board. Sales benefit and then just preparedness readiness for breaches. >> Right, I mean it's a nice-- >> Is that right? >> That's exactly right John you've got it right. Then you've got your data house in order I mean there's a logic to this. So then if you figured out where your data is how to protect it, who has access to it you're able to deal with these questions. When customers ask you questions about that you're ready to answer it. And when something bad goes wrong let's say there is a breach you've already done the right things to control your data. You've got rid of the data you don't need anymore. I mean 50% of your data isn't used for anything and of course we suggest that people get rid of that that makes it less available when and if a breach occurs. >> So I got to ask you a question on the data valuation because a lot of the data geeks and data nerds like myself saw this coming. We saw data, mostly on the tech side if you invested in data it was going to feed applications and I think I wrote a blog post in 2007 data's going to be part of the development kits or development environment you're seeing that now here. Data's now part of application development it's part of network intelligence for security. Okay, so yes, check, that's happening. At the CFO level, can you value the data so it's a balance sheet item? Can you say we're investing in this? So you start to see movement you almost project, maybe, in a few years, or now how do you guys see the valuation? Is it going to be another kind of financial metric? >> Well John, it's a great point. Seeing where we're developing around this. So I think we're still in somewhat early days of that issue. I think the organizations that are thinking about data as an asset and monetizing its value are certainly ahead of this we're trying to do that ourselves. We probed on that a little bit in the survey just to get a sense of where organizations are and only about a third of organizations are doing those data mature things. Do they have a complete data map of where their stuff is? Do they have a Chief Data Officer? Are they starting to monetize in appropriate ways, their data? So, there's a long way to go before organizations are really getting the value out of that data. >> But the signals are showing that there's value in the data. Obviously the number of sales there's some upside to compliance not just doin it to check the box there's actually business benefits. So how are you guys thinking about this cause you guys are early adopters or leaders in this how are you thinking about the data measurement of it? Can you share your insights on that? >> Yeah, so you know, data on the balance sheet Grace Hopper 1965, right? data will one day be on the corporate balance sheet because it's in most cases more valuable than the hardware that processes. This is the woman who's making software and hardware work for us, in 1965! Here we are in 2019. It's coming on the balance sheet. She was right then, I believe in it now. What we're doing is, even starting this is a study of correlation rather than causation. So now we have at least the artifacts to say to our legal teams go back and look at when you have one of our new improved streamline privacy sheets and you're telling in a more transparent fashion a deal. Mark the time that you're getting the question. Mark the time that you're finishing. Let's really be much more stilletto-like measuring time to close and efficiency. Then we're adding that capability across our businesses. >> Well one use case we heard on theCUBE this week was around privacy and security in the network versus on top of the network and one point that was referenced was when a salesperson leaves they take the contacts with them. So that's an asset and people get sued over it. So this again, this is a business policy thing. so business policy sounds like... >> Well in a lot of the solutions that exist in the marketplace or have existed I've sat on three encrypted email companies before encrypted email was something the market desired. I've sat on two advisory boards of-- a hope that you could sell your own data to the marketers. Every time someone gets an impression you get a micro cent or a bitcoin. We haven't really got that because we're looking on the periphery. What we're really trying to do is let's look at what the actual business flow and processes are in general and say things like can we put a metric on having less records higher impact, and higher quality. The old data quality in the CDO is rising up again get that higher quality now correlate it with speed to innovation speed to close, launch times the things that make your business run anyway. Now correlate it and eventually find causal connections to data. That's how we're going to get that data on the balance sheet. >> You know, that's a great point the data quality issue used to be kind of a back office records management function and now it's coming to the fore and I just make an observation if you look at what were before Facebook fake news what were the top five companies in the United States in terms of market value Amazon, Google, Facebook was up there, Microsoft, Apple. They're all data companies and so the market has valued them beyond the banks, beyond the oil companies. So you're starting to see clearer evidence quantifiable evidence that there's value there. I want to ask you about we have Guillermo Diaz coming up shortly, Michelle and I want to ask you your thoughts on the technical function. You mentioned it's a board level issue now, privacy. How should the CIO be communicating to the board about privacy? What should that conversation be like? >> Oh my gosh. So we now report quarterly to the board so we're getting a lot of practice We'll put it that way. I think we're on the same journey as the security teams used to you used to walk into the board and go here's what ransomware is and all of these former CFOs and sales guys would look at you and go ah, okay, onto the financials because there wasn't anything for them to do strategically. Today's board metrics are a little soft. It's more activity driven. Have you done your PIAs? Have you passed some sort of a third party audit? Are you getting rejected for third party value chain in your partner communities? That's the have not and da da da. To me I don't want my board telling us how to do operations that's how we do. To really give the board a more strategic view what we're really trying to do is study things like time to close and then showing trending impacts. The one conversation with John Chambers that's always stuck in my head is he doesn't want to know what today's snapshot is cause today's already over give me something over time, Michelle, that will trend. And so even though it sounds like, you know who cares if your sales force is a little annoyed that it takes longer to get this deal through legal well it turns out when you multiply that in a multi-billion dollar environment you're talking about hundreds of millions of dollars probably a week, lost to inefficiency. So, if we believe in efficiency in the tangible supply chain that's the more strategic view I want to take and then you add on things like here's a risk portfolio a potential fair risk reporting type of thing if we want to do a new business Do we light up a business in the Ukraine right now versus Barcelona? That is a strategic conversation that is board level. We've forgotten that by giving them activity. >> Interesting what you say about Chambers. John you just interviewed John Chambers and he was the first person, in the mid 90s to talk about a virtual close, if you remember that. So, obviously, what you're talking about is way beyond that. >> Yeah and you're exactly right. Let's go back to those financial roots. One of the things we talk about in privacy engineering is getting people's heads-- the concept that the data changes. So, the day before your earnings that data will send Chuck Robbins to jail if someone is leaking it and causing people to invest accordingly. The day after, it's news, we want everyone to have it. Look at how you have to process and handle and operationalize in 24 hours. Figuring out those data stories helps it turn it on its head and make it more valuable. >> You know, you mentioned John Chambers one of the things that I noticed was he really represented Silicon Valley well in Washington DC and there's been a real void there since he retired. You guys still have a presence there and are doing stuff there and you see Amazon with Theresa Carlson doing some great work there and you still got Oracle and IBM in there doing their thing. How is your presence and leadership translating into DC now? Can you give us an update of what's happening at-- >> So, I don't know if you caught a little tweet from a little guy named Chuck Robbins this week but Chuck is actually actively engaged in the debate for US federal legislation for privacy. The last thing we want is only the lobbyists as you say and I love my lobbyists wherever you are we need them to help give information but the strategic advisors to what a federal bill looks like for an economy as large and complex and dependent on international structure we have to have the network in there. And so one of the things that we are doing in privacy is really looking at what does a solid bill look like so at long last we can get a solid piece of federal legislation and Chuck is talking about it at Davos as was everyone else, which was amazing and now you're going to hear his voice very loudly ringing through the halls of DC >> So he's upping his game in leadership in DC >> Have you seen the size of Chuck Robbins? Game upped, privacy on! >> It's a great opportunity because we need leadership in technology in DC so-- >> To affect public policy, no doubt >> Absolutely. >> And globally too. It's not just DC and America but also globally. >> Yeah, we need to serve our customers. We win when they win. >> Final question, we got to get wrapped up here but I want to get you guys a chance to talk about what you guys announced here at the show what's going on get the plug in for what's going on Cisco Trust. What's happening? >> Do you want to plug first? >> Well, I think a few things we can add. So, in addition to releasing our benchmark study this week and talking about that with customers and with the public we've also announced a new version of our privacy data sheets. This was a big tool to enable salespeople and customers to see exactly how data is being used in all of our products and so the new innovation this week is we've released these very nice, color created like subway maps, you know? They make it easy for you to navigate around it just makes it easy for people to see exactly how data flows. So again, something up on our site at trust.cisco.com where people can go and get that information and sort of make it easy. We're pushing towards simplicity and transparency in everything we do from a privacy standpoint and this is really that trajectory of making it as easy as possible for anyone to see exactly how things go and I think that's the trajectory we're on that's where the legislation both where GDPR is heading and federal legislation as well to try to make this as easy as reading the nutrition label on the food item. To say what's actually here? Do I want to buy it? Do I want to eat it? And we want to make that that easy >> Trust, transparency accountability comes into play too because if you have those things you know who's accountable. >> It's terrifying. I challenge all of my competitors go to trust.cisco.com not just my customers, love you to be there too go and look at our data subway maps. You have to be radically transparent to say here's what you get customer here's what I get, Cisco, here's where my third party's. It's not as detailed as a long report but you can get the trajectory and have a real conversation. I hope everybody gets on board with this kind of simplification. >> Trust.cisco.com we're going to keep track of it. Great work you guys are doing. I think you guys are leading the industry, Congratulations. >> Thank you. >> This is not going to end, this conversation continues will continue globally. >> Excellent >> Thanks for coming on Michelle, appreciate it. Robert thanks for coming on. CUBE coverage here day three in Barcelona. We'll be back with more coverage after this break.
SUMMARY :
brought to you by Cisco and everything we talked Certainly GDPR's going to the next level. I thought oh honey you need a hug And some companies in the US, at least GDPR and the deadline of the new finding you guys have the only way that you can and apply it based on the compliance and one of the big findings of the study and so the cost of the Okay, check the box, we and of course we suggest At the CFO level, can you value the data are really getting the So how are you guys thinking about this It's coming on the balance sheet. and one point that was referenced Well in a lot of the solutions and I want to ask you your thoughts and then you add on things person, in the mid 90s One of the things we talk about and you see Amazon with Theresa Carlson only the lobbyists as you say It's not just DC and Yeah, we need to serve our customers. to talk about what you guys and so the new innovation this week is because if you have those things to say here's what you get customer I think you guys are leading This is not going to end, Thanks for coming on
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Liz Centoni, Cisco | Cisco Live EU 2019
>> Live from Barcelona, Spain. It's the queue covering Sisqo, Live Europe. Brought to you by Cisco and its ecosystem partners. >> Welcome back, Everyone Live here in Barcelona, Spain's two Cubes Coverage of Sisqo Live Europe. Twenty nineteen. I'm John Foreal echoes David Lock. Our next guest is Liz Santoni, senior vice president general manager of the Eye Okay Group at Cisco, formerly is part of the engineering team Cube Alumni. Great to see you again. Thanks for coming >> on. Great to be here, >> so you're >> just good to see you guys. >> You're in the centre. A lot of news. I ot of the network redefining networking on stage. We heard that talk about your role in the organization of Sisko and the product that you now have and what's going on here. >> So run R I O T business group similar to what we do with the end data center off that it has the engineering team product management team. We build products solutions that includes hardware, software, silicon. Take him out to market. Really an eye. OT It's about, you know, the technology conversation comes second. It's like, What can you deliver in terms of use, case and business outcomes that comes first, and it's more about what technology can enable that. So the conversations we have with customers are around. How can he really solve my kind of real problems? Everything from one a girl, my top line? I want to get closer to my customers because the closer I get to my customers, I know them better. So obviously can turn around and grow my top line. And I want to optimize everything from internal process to external process because just improves my bottom line at the end >> of the day. So you a lot of news happening here around your team. But first talk about redefining networking in context to your part, because edge of the network has always been what is, you know the edge of the network. Now it's extending further. I. O. T. Is one of those things that people are looking at a digit digitization standpoint, turning on Mohr intelligence with the factory floor or other areas. How how are how is I ot changing and what is it today? >> So you gave an example of, you know, digitizing something like a factory floor, right? So let's talk about that. So what customers in the factory floor want to do. They've already automated a number of this factory floors, but what they want to do is get more efficient. They want better eo. They want better quality. They want to bring security all the way down to the plant floor because the more and more you connect things, the more you just expanded your threat surface out pretty significantly so they want to bring security down to the plant floor. Because the's are environments that are not brand new, they have brown feel equipment there, green field equipment. They want to be able to have control of where what device gets in the network. With things like device profiling, they want to be able to do things like create zones so that they could do that with things like network segmentation. So when and if an attack does happen, they can contain the attack as much as possible. All right now what you need in terms ofthe a factory floor, automation, security, to be able to scale tohave that flexibility That's no different than what you have in the Enterprise already. I mean, we've been working with our idea and enterprise customers for years, and, you know, they it's about automation and security. It's about simplicity. Why not extend that out? The talent that it has, the capability that has it really is a connective tissue, that you're extending your network from that carpeted space, or you're clean space into outside of the office or into the non carpeted space. So it's perfect in terms of saying it's about extending the network into the nontraditional space that probably it doesn't go into today. >> Well, right. And it's a new constituency, right? So how are you sort of forging new relationships, new partnerships? What is described, what that's like with operations technology? >> I mean, that Cisco. We have great partnerships with the Tea organisation. I mean, we've got more than eight hundred forty thousand customers and our sales teams are product. Teams do a good job in terms of listening to customers. We're talking more and more to the line of business. We're talking more and more to the operational teams >> because of the end of >> the day. I want to be candid. You know, going to a manufacturing floor. I've never run a plan. Floor right? There are not very many people in the team who conceived in a plant manager before they know they're processes. They're concerned about twenty four seven operation. Hey, I want to be in compliance with the fire marshal, physical safety of my workers. We come in with that. I p knowledge that security knowledge that they need it's a partnership. I mean, people talk about, you know, t convergence. Usually convergence means that somebody's going to lose their job. This is Maura Night, an OT partnership, and most of these digitization efforts usually come in for the CEO level. Laura Chief Digitization Officer. We've got good relationships there already. Second part is Sister has been in this. We're quite some time. Our team's already have relationships at the plant level at the grid level operator level. You know, in the in the oil and gas area what we need to build more and more of that because building more and more that is really understanding. What business problems are they looking to solve? Then we can bring the technology to it. >> Liz, what's that in the Enable Menu? Mission Partnership? That's a good point. People, you know, someone wins, someone loses. The partnership is you're enabling your bringing new capability into the physical world, from wind wind farms to whatever What is the enablement look like? What are some of the things that happen when you guys come into these environments that are being redefined and reimagined? Or for the first time, >> Yeah, I would say, you know, I use what our customers said this morning and what he said was, it has the skills that I >> need, all right. >> They have the eyepiece skills. They have a security seals. These are all the things that I need. I want my guys to focus on kind of business processes around things that they know best. And so we're working with a CZ part of what we're putting this extended enterprise extending in ten based networking to the i o T edge means ight. Hee already knows our tools are capabilities. We're now saying we can extend that Let's go out, figure out what those use cases are together. This is why we're working with the not just the working with our channel partners as well. Who can enable these implementations on i o t implementations work? Well, >> part of >> this is also a constant, you know learning from each other. We learned from the operational teams is that hey, you can start a proof of concept really well, but he can really take it to deployment unless you address things around the complexity, the scale and the security. That's where we can come in and help. >> And you can't just throw your switches and routers over the fence. And so okay, here you go. You have to develop specific solutions for this world, right? And when you talk about that a little bit, absolutely. So >> if you look at the networking industrial networking portfolio that we have, it's built on the same catalysts, itis our wireless, a peace, our firewall. But they're more customized for this non carpeted space, right? You've got to take into consideration that these air not sitting in a controlled environment, so we test them for temperature, for shock, for vibration. But it's also built on the same software. So we're talking about the same software platform. You get the same automation features you get, the same analytics features. It's managed by DNA center. So even though we're customizing the hardware for this environment, the software platform that you get is pretty much the same, so it can come in and manage both those environments. But it also needs an understanding of what, What's the operational team looking to solve for? >> Because I want to ask you about the psychology of the buyer in this market because OT there run stuff that's just turn it on. But in the light ball, make it work. Well, I got to deploy something, so they're kind of expectations might be different. Can you share what the expectations are for the kind of experience that they wanna have with Tech? >> I used a utility is a great example and our customer from energy. I think, explain this really well, this is thing that we learned from our customers, right? I haven't been in a substation. I've been in a data center multiple times, but I haven't been in a substation. So when they're talking about automating substation, we work with customers. We've been doing this over the last ten years. We've been working with that energy team for the last two years. They taught us, really, how they secure and managing these environments. You're not going to find a CC in this environment, So when you want to send somebody out to like sixty thousand substations and you want to check on Hey, do do I still have VPN connectivity? They're not going to be able to troubleshoot it. What we did is based on the customer's ask, put a green light on there and led that shines green. All the technician does is look at it and says it's okay. If not, they called back in terms of trouble shooting it. It was just a simple example of where it's. It's different in terms of how they secure and manage on the talent that they have is different than what's in the space. So you've got to make sure that your products also cover what the operational teams need because you're not dealing with the C. C A. Or the I P experts, >> a classic market fit product market fit for what they're expecting correct led to kick around with green light. I mean, >> you know, everybody goes that such an easy thing inside was >> not that perceptive to us. >> What's the biggest thing you've learned as you move from Cisco Engineering out to the new frontier on the edge here? What? What are the learnings that you've seen actually growing mark early. It's only going to get larger, more complicated, more automation. Morey, I'm or things. What's your learning? What have you seen so far? That's the takeaway. >> So I'll see, you know, be I'm still an Cisco Engineering. The reason we're in Coyote is that a secure and reliable network that it's the foundation of any eye. Ot deployment, right? You can go out and best buy the best sensor by the best application by the best middle where. But if you don't have that foundation that's secure and reliable, those, Iet projects are not going to take off. So it's pretty simple. Everyone's network is thie enabler of their business outcome, and that's why we're in it. So this is really about extending that network out, but at the same time, understanding. What are we looking to solve for, right? So in many cases we worked with third party party hers because some of them know these domains much better than we do. But we know the AIP wear the eye patch and the security experts, and we bring that to the table better than anybody else. >> And over the top, definite showing here for the second year that we've covered it here in definite zone, that when you have that secure network that's programmable really cool things and develop on top of it. That's what great opportunity >> this is. I'm super excited that we now have an i o. T. Definite in. You know, it's part of our entire Cisco. Definite half a million developers. You know, Suzy, we and team done a fabulous job. There's more and more developers going to be starting to develop at the I o. T edge at the edge of the network. Right. So when you look at that is our platforms today with dioxin saw on top of it. Make this a software platform that developers Khun can actually build applications to. It's really about, you know, that we're ready. Highest fees and developers unleashing those applications at the i o. T edge. And with Susie making that, you know, available in terms of the tools, the resource is the sand box that you can get. It's like we expect to see more and more developers building those applications at the >> edge. We gotta talk about your announcements, right? Oh, >> yeah. Exciting set >> of hard news. >> So we launch for things today as part of Extending Ibn or in ten based networking to the I. O. T. S. The first one is we've got three new Cisco validated design. So think of a validated design as enabling our customers to actually accelerate their deployments. So our engineering teams try to mimic a CZ muchas possible a customer's environment. And they do this pre integration, pre testing of our products, third party products and we actually put him out by industry. So we have three new ones out there for manufacturing, for utilities and for mode and mobile assets. That's one. The second one is we're launching two new hardware platforms on next generation catalysts Industrial Ethernet switch. It's got modularity of interfaces, and it's got nine expansion packs. The idea is making as flexible as possible for a customer's deployment, because these boxes might sit in an environment not just for three years, like in a campus, they could sit there for five for seven for ten years. So, as you know, they are adding on giving them that flexibility that concave a bit based system and just change the expansion modules. We also launch on next generation industrial router. Actually, is the industries probably first and only full six capable industrial router, and it's got again flexibility of interfaces. We have lt. We have fiber. We have copper. You want deal? Lt. You can actually slap an expansion pack right on top of it. When five G comes in, you just take the Lt Munch a lot. You put five G, so it's five G ready >> engines on there >> and it's based on Io Exit us sexy. It's managed by DNA center and its edge enabled. So they run dialects. You, Khun, build your applications and load him on so >> you can >> build them. Third >> parties have peace here. >> The definite pieces. That third one is where we now have, you know, and I OT developer center in the definite zone. So with all the tools that are available, it enables developers and IAS peas, too. Actually, we build on top of Io Axe today. In fact, we actually have more than a couple of three examples that are already doing that. And the fourth thing is we depend on a large ecosystem of channel partners, So we've launched an Io ti specialization training program to enable them to actually help our customers implementation go faster. So those are the four things that we brought together. The key thing for us was designing these for scale flexibility and security >> capabilities available today. Is that right? >> Absolutely. In fact, if you go in worshipping in two weeks and you can see them at the innovation showcase, it's actually very cool. >> I was going to mention you brought ecosystem. Glad you brought that. I was gonna ask about how that's developing. I could only imagine new sets of names coming out of the industry in terms of building on these coyotes since his demand for Io ti. It's an emerging market in terms of newness, with a lot of head room. So what's ecosystem look like? Missouri patterns and Aya's vsv ours as they take the shape of the classic ecosystem? Or is it a new set of characters? Or what's the makeup of the >> island's ecosystem, >> I would say is in many ways, if you've been in the eye ot world for sometime, you'll say, You know, it's not like there's a whole new set of characters. Yes, you have more cloud players in there, you You probably have more s eyes in there. But it's been like the distributor's Arvin there. The machine builders thie ot platforms. These folks have been doing this for a long time. It's more around. How do you partner and where do you monetize? We know where you know the value we bring in we rely on. We work very closely with this OT partners machine builders s eyes the cloud partners to go to market and deliver this. You're right. The market's going to evolve because the whole new conversation is around. Data. What do I collect? What do I computer the edge? Where do I go around it to? Should I take it to my own premises? Data centers. Should I take it to the cloud who gets control over the data? How do I make sure that I have control over the data as a customer and I have control over who gets to see it? So I think this will be a revolving conversation. This is something we're enabling with one of our Connecticut platforms, which are not launch. It's already launched in terms of enabling customers to have control over the data and managed to bring >> all the portfolio of Cisco Security Analytics management to the table that puts anything in the world that has power and connectivity to be a device to connect into its system. This is the way it's just I mean, how obvious going Beat commits a huge >> I'm grateful that it's great that you think it's obvious. That's exactly what we're trying to tell our customers. >> How to do is >> about extending >> the way >> we do. It's the playbook, right? Each business has its own unique. There's no general purpose. Coyote is their correct pretty much custom because, um, well, thanks for coming on this. Appreciate it when I ask you one final question. You know, I was really impressed with Karen. Had a great session on wall kind of session yesterday. Impact with women. We interviewed you a Grace offered twenty fifteen. Cisco's doing amazing work. You take a minute to talk about some of the things that Cisco's doing around women in computing. Women in stem. Just great momentum, great success story, great leadership. >> I would say Look at her leadership at Chuck's level, and I think that's a great example in terms of He brings people on, depending on what they can, what they bring to the table, right? They just happened to be a lot of women out there. And the reality is I work for a company that believes in inclusion, whether it's gender race, different experiences, different a different thoughts, different perspective because that's what truly in terms of you can bring in the culture that drives that innovation. I've been sponsoring our women in science and engineering, for I can't remember the last for five years. It's a community that continues to grow, and and the reality is we don't sit in there and talk about, you know, what was me and all the things they're happening. What we talk about is, What are the cool new technologies that are out there? How do I get my hands on him? And yeah, there we talk about some things where women are little reticent and shy to do so. What we learn from other people's experiences, many time the guy's air very interested. So what? You sit them there and talking to said, Trust me, it's not like a whining and moaning section. It's more in terms of where we learned from each other >> years talking and sharing ideas, >> absolute >> innovation and building things. >> And we've got, you know, you look we look around that's a great set of women leaders throughout the company. At every single level at every function. It's ah, it's It's great to be there. We continue to sponsor Grace offer. We have some of the biggest presence at Grace Offer. We do so many other things like connected women within the company. It's just a I would say fabulous place to be. >> You guys do a lot of great things for society. Great company, great leadership. Thank you for doing all that's phenomenal. We love covering it, too. So we'll be affect cloud now today in Silicon Valley. Women in data science at Stanford and among them the >> greatest passion of our things. Straight here. >> Thanks for coming on this. The Cube live coverage here in Barcelona. Francisco Live twenty eighteen back with more. After the short break, I'm jump area with evil Aunt. Be right back
SUMMARY :
Brought to you by Cisco and its ecosystem partners. Great to see you again. I ot of the network redefining networking on So run R I O T business group similar to what we do with the end data center So you a lot of news happening here around your team. the more and more you connect things, the more you just expanded your threat surface out pretty significantly So how are you sort of forging new relationships, Teams do a good job in terms of listening to customers. in the in the oil and gas area what we need to build more and more of that because building more and more What are some of the things that happen when you guys come into these environments They have the eyepiece skills. teams is that hey, you can start a proof of concept really well, but he can really take it to deployment And you can't just throw your switches and routers over the fence. You get the same automation features you get, the same analytics features. Because I want to ask you about the psychology of the buyer in this market because OT there run environment, So when you want to send somebody out to like sixty thousand substations and a classic market fit product market fit for what they're expecting correct led to kick around with green light. What are the learnings that you've seen actually growing mark early. So I'll see, you know, be I'm still an Cisco Engineering. that when you have that secure network that's programmable really cool things and develop on top the resource is the sand box that you can get. We gotta talk about your announcements, right? Exciting set Actually, is the industries probably first So they run dialects. build them. And the fourth thing is we Is that right? In fact, if you go in worshipping in two weeks and you can see them at the I was going to mention you brought ecosystem. How do I make sure that I have control over the data as a customer and I have control over who gets all the portfolio of Cisco Security Analytics management to the table that puts I'm grateful that it's great that you think it's obvious. It's the playbook, right? can bring in the culture that drives that innovation. And we've got, you know, you look we look around that's a great set of Thank you for doing all that's greatest passion of our things. After the short break, I'm jump area with evil Aunt.
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Charu Sharma, NextPlay ai | 7th Annual CloudNOW Awards
>> From the heart of Silicon Valley, it's the Cube Covering CloudNow 7th Annual Top Women Entrepreneurs in Cloud Innovation Awards. >> Lisa Martin on the ground with the Cube at Facebook Headquarters. We are here for the 7th Annual CloudNow Top Women Entrepreneurs in Cloud Innovation Awards. Welcoming to the Cube for the first time, one of tonight's winners, we have Charu Sharma, the Founder and CEO of Nextplay.ai. Charu, it's great to have you on the Cube. >> Thanks Lisa, I'm really excited to be talking to you. >> And congratulations on your award. Your pedigree, when I looked you up on LinkedIn, I thought wow, where do I even start, the things you've accomplished in such a short time period are pretty impressive. I want to share a few with our guests. You've built, in college, in your spare time, two award-winning start-up companies out of your dorm room before you got napped up by LinkedIn to grow their talent solutions revenue. You've won awards by Grace Hopper. We mention tonight you're here with CloudNow, one of the top women entrepreneurs in cloud innovation. Tell us about, I'd love to get your story of what inspired you to go off and found Nextplay.ai, the inspiration, also the chutzpah to say, "You know what I want to do this, "and I need to go get funding" which is really challenging for women in technical roles to do. Tell us about that. >> Yeah, so tonight I'll be giving a talk next to Sheryl Sandberg and that's nothing short of a miracle for me because I grew up in a family in India where women were not allowed to work, and so growing up it was important for me to have access to economic opportunities and that's how I came to the US for a scholarship, and I'm here today because a lot of mentors serendipitously came in my life and opened doors for me. So, to pay it forward, when I worked at LinkedIn before, I built a mentoring program for women at LinkedIn specifically cuz I think in the workplace especially women, minorities, and introverts suffer in finding a sponsor in helping open doors for you and mentors at your company can specially help you navigate the political landscape and help you grow your career at the company which helps the companies with retention as well. Exactly two years ago I started Nextplay.ai to be able to do this at scale, so today we work with companies from Coca Cola to Lyft to Splunk, and we not only connect their employees internally for mentorship, we also have robust analytics to show the ROI on retention. >> I was looking at some of your stats, I was telling you before we went live, I geek out on stats, that really show that your technology can make significant business impact for, you mention Coca Cola, Lyft, Splunk, etcetera but you obviously saw a gap a few years ago when you got into tech yourself saying not only do we know the numbers and the stats of women in technical roles as being quite low, but one of the things that you saw is one of the things we need to do to help increase those numbers is start internally and mentoring these women. To your point, of not just helping them establish confidence to stay but navigate that political landscape. I think that's a really unique opportunity, when you pitched this idea to these Cs, what was their response? >> Yeah, so mentorship is not an established product category, and on top of that, I inserted gender, race, accent, age, etcetera, and so frankly I got mixed opinions, but I chose to focus on the people who saw the big vision and who cared about the story and the impact something like this could have, so LinkedIn's executives, 500 Start-ups, TechCrunch's former CEO, who's a woman, they're some of the earliest investors who put their bets on us. Today we have shown success stories at every scale, so after six months of working with us employees are 25% more likely to recommend working at their company which actually when you do the math, it's huge. It saves millions of dollars for companies. There was a woman at a company who became the first woman at her company to get promoted while away on mat leave, that's huge. >> Wow, that is huge. >> A new product manager was able to, because of us, connect with somebody who they otherwise wouldn't know, and they were able to help identify a multi-million dollar market opportunity for the company, so there are definitely these case studies which is now creating a movement and now we have over 300 companies who want to work with us. They're on a waiting list. >> A waiting list? >> Mmhhm So we're definitely creating this momentum. >> And we talk about groundswell and momentum, especially at an event like tonight where there's over 300 attendees, 1o winners, one of them being yourself, and there was no advertising to buy tickets because the groundswell is growing so much. The trajectory that Nextplay.ai is on, in two years is pretty steep, you got some exciting things coming up in March, tell us about that. >> Yes, thank you, so when ai play and we sell to enterprise companies to do their mentoring and sponsorship programs internally for talent retention, that said, we started the company to help level the playing field so now that we're relatively stable and are a strong robust team with decent traction, this March we want to give a give back, so we're launching a social impact campaign where around the world we're going to help 100,000 women get mentored. So, if you want to host events at your company, if you want to get involved as a mentor or a mentee, please e-mail me at charu@nextplay.ai. >> And people can also go to the website to find out more information about that? >> Not about that campaign specifically yet, but they'll find my contact information, so it's nextplay.ai. >> And even at your Twitter handle which is probably in the lower third here. >> Yes >> Excellent, so congratulations on the award. The amount of work that you have done in such a short period of time is incredible. I can see it in your attitude and your smile and your energy, congratulations on getting to present to Sheryl Sandberg tonight and for seeing this opportunity in the market to help with that retention from within. What a great opportunity and thanks again. >> Thank you Lisa. >> We want to thank you for watching the Cube. I am Lisa Martin on the ground at Facebook headquarters, thanks for watching. (light electronic music)
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Liz Centoni, Cisco | Cisco Live EU 2019
>> Live, from Barcelona, Spain, it's theCUBE! Covering Cisco Live! Europe brought to you by Cisco and its ecosystem partners. >> Welcome back everyone, live here, in Barcelona, Spain, it's theCUBE's coverage of Cisco Live! Europe 2019, I'm John Furrier my co-host Dave Vellante, our next guest is Liz Centoni, Senior Vice President, General Manager of the IoT group at Cisco, formerly as part of the engineering team, Cube alumni, great to see you again, thanks for coming on! >> Great to be here, always good to see you guys. >> So you're in the center of a lot of news, IOT, edge of the network, redefining networking on stage, we heard that, talk about your role in the organization of Cisco and the products that you now have and what's goin' on here. >> So I run our IoT Business group. Similar to what we do with EN, data center, all of that, it has the engineering team, product management team, we build products, solutions, that includes hardware, software, silicon, take 'em out to market, really in IoT it's about you know, the technology conversation comes second. It's like, what can you deliver in terms of use case, and business outcomes that comes first. And it's more about what technology can enable that, so the conversations we have with customers are around, how can you really solve my kind of real problems. Everything from, I want to grow my top line, I want to get closer to my customers, because the closer I get to my customers, I know them better, so obviously, I can turn around and grow my top line. And I want to optimize everything from internal process to external process, because just improves my bottom line at the end of the day. >> So a lot of news happening here around your team, but first, talk about redefining networking in context to your part because, edge of the network has always been, what is, you know, edge of the network, now it's extending further, IoT is one of those things that people are looking at from a digitization standpoint, turning on more intelligence, with a factory floor or other areas, how is IoT changing and what is it today? >> So you gave an example of you know, digitizing something like a factory floor. Right, so let's talk about that. So what do customers on the factory floor want to do? They've already automated a number of this factory floors, but what they want to do is get more efficient. They want better EL, they want better quality. They want to bring security all the way down to the plant floor, 'cause the more and more you connect things, the more you've just expanded your threat surface out pretty significantly. So they want to bring security down to the plant floor because these are environments that are not brand new they had brown field equipment they had green field equipment. They want to be able to have control over what device gets on the network with things like device profiling. They want to be able to do things like, create zones so that they can do that with things like network segmentation so when and if an attack does happen, they can contain the attack as much as possible alright? Now, what you need in terms of a factory floor, automation, security, to be able to scale, to have that flexibility, that's no different than what you have in the enterprise already. I mean we've been working with our IT and enterprise customers for years, and you know, they, it's about automation and security, it's about simplicity. Why not extend that out, the talent that IT has, the capability that it has, it really is a connective tissue that you're extending your network from that carpeted space, or your clean space into outside of the office, or into the non-carpeted space so it's perfect in terms of saying, it's about extending the network into the non-traditional space that probably IT doesn't go into today. >> Well right and it's a new constituency, right? So, how are you sort of forging new relationships, new partnerships, what is, describe what that's like, with the operations technology folks. >> I mean at Cisco, we have great partnerships with the IT organization, right? I mean we've got more than 840,000 customers and our sales teams, our product teams do a good job in terms of listening to customers. We're talking more and more to the line of business, we're talking more and more to the operational teams. Because at the end of the day, I want to be candid. You know, going to a manufacturing floor, I've never run a plant floor, right? There are not very many people in the team who can say, I've been a plant manager before. They know their processes, they're concerned about 24/7 operation, hey I want to be in compliance with the fire marshal. Physical safety of my workers. We come in with that IP knowledge, that security knowledge that they need. It's a partnership, I mean people talk about IT and OT convergence, usually, convergence means that, mm, somebody's going to lose their job, this is more and IT and OT partnership. And most of these digitization efforts, usually come in for the CIO level or a chief digitization officer, we've got good relationships there already. The second part is, Cisco's been in this for quite some time our teams already have relationships at the plant level at the grid level, operator level, you know, in the oil and gas area, but we need to build more and more of that. Because building more and more of that is really understanding what business problems are they looking to solve? Then we can bring the technology to it. >> Liz, what's that in the enablement, you mentioned partnership, 'cause that's a good point, 'cause people think, oh, someone wins, someone loses, the partnership is you're enabling, you're bringing new capability into the physical world, you know, from wind farms to whatever. What does the enablement look like, what are some of the things that happen when you guys come into these environments that are being redefined and re-imagined or for the first time? >> Yeah I would say, you know, I'd use what our customer said this morning. And what he said was, IT has the skills that I need alright? They have the IP skills, they have the security skills. These are all the things that I need. I want my guys to focus on kind of business processes. Around things that they know best. And so, we're working with IT as part of what we're putting this extended enterprise, extending Intent-Based Networking to the IoT edge means, IT already knows our tools, our capabilities, we're now saying, we can extend that, let's go out, figure out what those use cases are together, this is why we're working with, not just the IT, we're working with our channel partners as well, who can enable these implementations on IoT implementations work well. Part of this is also a constant, you know, learning from each other. We learned from the operational teams is that, hey you can start a proof of concept really well, but you can't really take it to deployment unless you address things around the complexity, the scale and the security, that's where we can come in and help. >> And you can't just come in and throw your switches and routers over the fence and say, okay, here you go. You have to develop specific solutions for this world right? And can you talk about that a little bit? And tell us what you're doing here? >> Absolutely, so, if you look at the networking, industrial networking portfolio that we have, it's built on the same catalyst, ISR, wireless APs or firewall, but they're more customized for this non-carpeted space, right? You've got to take into consideration that these are not sitting in a controlled environment. So, we test them for temperature, for shock, for vibration, but it's also built on the same software, so we're talking about the same software platform, you get the same automation features, you get the same analytics features, it's managed by DNA center, so, even though we're customizing the hardware for this environment, the software platform that you get, is pretty much the same, so IT can come in and manage both those environments, but IT also needs an understanding of what's the operational team looking to solve for? >> Liz, I want to ask you about the psychology of the buyer in this market. Because OT, they're running stuff that's just turnin' on, put in the lightbulb, make it work, what I got to deploy something? So their kind of expectations might be different, can you share what the expectations are, for the kind of experience that they want to have with that? >> I use utility as a great example. And our customer from Ennogie, I think explained this really well. This is thing that we learned from our customers right? I haven't been in a sub station, I've been in a data center multiple times, but I haven't been in a sub station, so when they're talking about automating sub station, we work with customers, we've been doing this over the last 10 years, we've been working with that Ennogie team for the last two years, they taught us really, how they secure and manage in these environments. You're not going to find a CCIE in this environment. So when you want to send somebody out to like 60,000 sub stations, and you want to check on, hey do I still have VPN connectivity? They're not going to be able to troubleshoot it. What we did is based on the customer's ask, put a green light on their LED that shines green, all the technician does is look at it and says, it's okay. If not, they call back in terms of troubleshooting it. It was just a simple example of where, it's different in terms of how they secure and manage and the talent that they have is different than what's in the IT space, so you've got to make sure that your products also cover what the operational teams need, because you're not dealing with the CCIE or the IP expert. >> So it's the classic market fit, product market fit for what they're expecting. >> Correct. >> LEDs, you can't go wrong with a green light, I mean. (laughter) >> You know, everybody goes, that's such an easy thing, it's like well, it was not that perceptive to us. >> What's the biggest thing you've learned as you've moved from Cisco engineering out to the new frontier on the edge here, what are the learnings that you've seen, obviously growing mark early, it's only going to get large and more complicated, more automation, more AI, more things, what's your learnings, what have you seen so far that's a takeaway? >> So I'll say, I'm still in Cisco engineering. The reason we're in IoT is that, a secure and reliable network, that's the foundation of any IoT deployment alright? You can go out and buy the best sensor, buy the best application buy the best middleware, but if you don't have that foundation, that's secure and reliable, those IoT projects are not going to take off, so it's pretty simple, everyone's network is the enabler of their business outcome, and that's why we're in it. So this is really about extending that network out, but at the same time, understanding what are we looking to solve for, right? So in many cases, we work with third party partners, 'cause some of them know these domains much better than we do, but we know the IP, we are the IP and the security experts, and we bring that to the table better than anybody else. >> And over the top, DevNet showing here for the second year that we've covered it, here in DevNet zone, that when you have that secure network that's programmable, really cool things can develop on top of it, that's a great opportunity. >> Yeah, this is, I'm super excited that we now have an IoT DevNet. You know, as part of our entire Cisco DevNet. Half a million dev-opers you know, Susie Wee and team done a fabulous job. There's more and more dev-opers going to be starting to develop at the IoT edge, at the edge of the network, right? So when you look at that as, our platforms today with IRX on top of it, make this a software platform that dev-opers can actually build applications to, it's really about, you know, we're ready, ISVs and dev-opers unleashing those applications at the IoT edge. And with Susie making that, you know, available in terms of the tools, the resources, the sandbox that you can get, it's like, we expect to see more and more dev-opers building those applications at the edge. >> We got to talk about your announcements, right, so. >> Oh yeah, exciting set of announcements. >> What's the hard news? >> So we launched four things today as part of extending IBN, or Intent-Based Networking to the IoT edge, the first one is, we've got three new Cisco-validated designs. So think of a validated design as enabling our customers to actually accelerate their deployments, so our engineering teams try to mimic, as much as possible, a customer's environment. And they do this pre-integration, pre-testing of our products, third party products. And we actually put 'em out by industry. So we have three new ones out there for manufacturing, for utilities, and for remote and mobile assets, that's one. The second one is we're launching two new hardware platforms, a next-generation catalyst industrial ethernet switch, it's for modularity of interfaces, and it's got nine expansion packs. The idea is, make it as flexible as possible for a customer's deployment. Because these boxes might sit in an environment not just for three years like in a campus, they could sit there for five, for seven, for 10 years. So as you know, they, adding on, giving them that flexibility, they can be a base system and just change the expansion modules, we also launched our next-generation industrial router. It actually is the industry's probably first and only full IPV Six-capable industrial router. And it's got, again flexibility of interfaces, we have LTE, we have fiber, we have copper, you want dual LTE you can actually slap an expansion pack right on top of it. When 5G comes in, you just take the LTE module out, you put 5G, so it's 5G ready. >> Expansions on there. >> And it's based on IOSXC, it's managed by DNA Center, and it's edge-enabled, so they run IOX, you can build your applications, and load 'em on. So we can build 'em, third parties can build 'em. >> And the DevNet piece here as well. >> And the DevNet piece is the third one where we now have, you know, an IoT dev-oper center in the DevNet zone, so with all the tools that are available, it enables dev-opers and ISVs to actually build on top of IOX today. In fact, we actually have more than a couple of three examples that are already doing that. And the fourth thing is, we depend on a large ecosystem of channel partners, so we've launched an IoT specialization training program to enable them to actually help our customers' implementation go faster. >> Mhm. >> So those are the four things that we brought together. The key thing for us was, designing these for scale, flexibility, and security. >> And are these capabilities available today is that right? >> Absolutely, in fact, if you go in, we're shipping in two weeks! And you can see them at the innovation showcase, it's actually very cool. >> I was going to mention, you brought up the ecosystem, glad you brought that up, I was going to ask about how that's developing, I could only imagine new sets of names coming out of the industry in terms of building on these IOTs since this demand for IOT, it's an emerging market in terms of newness, with a lot of head room, so what's the ecosystem look like, is there a pattern, is it ISVs, VARs, does it take the shape of the classic ecosystem or is it a new set of characters or, what's the makeup of the ecosystem? >> Yeah, it's I would say it's, in many ways, if you've been in the IoT world for some time, you'll say, you know, it's not like there's a whole new set of characters. Yes, you have more cloud players in there, you probably have more SIs in there, but it's been like, the distributors are in there, the machine-builders, the OT platforms, these are folks who've been doing this for a long time. It's more around, how do you partner, and where do you monetize? We know where you know, the value we bring in, we rely on, we work very closely with those OT partners, machine-builders, SIs, the cloud partners, to go to market and deliver this. You're right, the market's going to evolve, because the whole new conversation is around data. What do I collect, what I compute at the edge? Where do I route it to, should I take it to my on-premise's data centers, should I take it to the cloud? Who gets control over that data, how do I make sure that I have control over the data as the customer, and I have control over who gets to see it. So I think this will be a evolving conversation. This is something we're enabling with one of our Kinetic platforms, which are not launched, it's already launched in terms of enabling customers to have control over the data and manage the data as well. >> And bringing all the portfolio of Cisco security analytics, management to the table, that puts anything in the world that has power and connectivity to be a device to connect into a system, this is the, I mean how obvious can it be? It's going to be huge! >> It's great that you think it's obvious, that's exactly what we're tryin' to tell our customers-- >> How to do it-- >> Well this is about extending this out. >> Yeah, how do we do it's the playbook right? So, each business has its own unique, there's no general purpose IoT is there? >> Correct. >> It's pretty much on a custom custom-- well thanks for coming on Liz, appreciate it. Want to ask you one final question. You know, I was really impressed with Karen had a great session, Karen Walker had a great session yesterday, impact with women, we interviewed you at Grave Hopper in 2015. Cisco's doing amazing work, can you take a minute to talk about some of the things that Cisco's doing around women in computing, women in STEM, just great momentum, great success story and great leadership. >> I would say look at our leadership at Chuck's level, and I think that's a great example in terms of, he brings people on depending on what they can, what they bring to the table, right? They just happen to be a lot of women out there, and the reality is, I work for a company that believes in inclusion, whether it's gender, race, different experiences, different thoughts, different perspectives because, that's where truly, in terms of, you can bring in the culture that drives that innovation. I've been sponsoring our Women in Science and Engineering for I can't remember, the last four or five years. It's a community that continues to grow. And, the reality is, we don't sit in there and talk about, you know, woe is me, and all the things that are happening, what we talk about is, hey what are the cool new technologies that are out there, how do I get my hands on 'em? And yeah, there are, we talk about some things where women are a little reticent and shy to do, so what we learn from other peoples' experiences, many time the guys are very interesting, so what do you sit down there and talk, and I said trust me it's not like, a whining and moaning session, it's more in terms of where we learn from each other. >> Peers talking and sharing ideas-- >> Absolutely. >> Of innovation and building things. >> Yep, and we've got, you know, we look around and we've got a great set of woman leaders throughout the company at every single level in every function. It's great to be there, we continue to sponsor our Grace Hopper, we have some of the biggest presence at Grace Hopper, we do so many other things like connected women within the company. It's just a, I would say, fabulous place to be. >> You guys do a lot of great things for society, great company, great leadership, thank you for doing all of that, it's phenomenal, we love covering it too, so, we'll be at the cloud now today in Silicon Valley, Women in Data Science at Stanford, and among other great things. >> It's definitely a passion of ours. >> Yeah. (talking over each other) >> Awesome, that's great to hear. >> Thanks for coming on, this is theCUBE, live coverage here in Barcelona for Cisco Live! 2018, back with more after this short break, I'm John Furrier with Dave Vellante, be right back. (upbeat music)
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Europe brought to you by Cisco in the organization of Cisco and the products the closer I get to my customers, than what you have in the enterprise already. So, how are you sort of forging new relationships, Because at the end of the day, I want to be candid. the physical world, you know, from wind farms to whatever. They have the IP skills, they have the security skills. And can you talk about that a little bit? the same software platform, you get the same for the kind of experience that they want to have with that? and the talent that they have is different So it's the classic market fit, product market fit LEDs, you can't go wrong with a green light, I mean. it's like well, it was not that perceptive to us. the IP, we are the IP and the security experts, And over the top, DevNet showing here the sandbox that you can get, the expansion modules, we also launched you can build your applications, and load 'em on. And the fourth thing is, we depend on a large ecosystem So those are the four things that we brought together. And you can see them at the innovation showcase, You're right, the market's going to evolve, Want to ask you one final question. And, the reality is, we don't sit in there Yep, and we've got, you know, great company, great leadership, thank you Thanks for coming on, this is theCUBE,
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Randall Hunt, AWS | VTUG Winter Warmer 2019
from Gillette Stadium in Foxborough Massachusetts it's the cube covering Vita winter warmer 2019 brought to you by silicon angle media hi I'm Stu minimun and this is the cube at V tug winter warmer 2019 at Gillette Stadium home of the New England Patriots the AFC Championship team going to the Super Bowl third year in a row yet again Randall right yeah paying it's my Los Angeles Rams oh so happy to welcome to the program Randall hunt who's a software engineer with AWS did a keynote this morning I believe it was a hundred AWS features in 50 minutes and felt like you we added a couple more than 100 and went a little over 50 minutes but I think we probably hit 57 minutes that was what the slide counter said but yeah I added a couple of the updates since reinvent you know reinvent is not the end of our innovation we continued releasing new stuff after that all right so our program we're not going to be showing JavaScript we're gonna take a deep breath and slow down a little bit because you know our audience absolutely knows Amazon I tell you this show remember like four years ago first time AWS presented me at Microsoft and AWS here and people heard cloud 101 and I was like come on I could have given this presentation and they were walking around like oh my god I just you know found out that you know who you know horseless carriages and I can do that do them and things like this so you know cloud we've been there for a decade but we're still I believe you know day zero day one is what Amazon always likes this is day one it's always day one so there's no way we can shove the entire reinventing keynote into this discussion so you know want to start first Tulsa rent a little bit about yourself your role what you work on and what customers you talk to sure so I studied physics and then I found out physicists don't really make any money so I became a software engineer and I worked at NASA I worked at SpaceX and worked with this company called MongoDB back then it was called Tianjin and then I am an Amazon I was my second time around in Amazon I'm a software engineer there but I'm also a Technical Evangelist and what that means is I get to travel around the world and make make all of the demos and chat with all of our customers and kind of solicit feedback from them and then kind of try to act as the voice of the customer for the service teams whenever I can get them to listen yeah so probably not going to go into open source versus software licensing of things with you because we want to make sure that we can publish I tell you space is one of those things I love it when I've interviewed people that have been in space I've talked to lots of companies that have our code in space Amazon you have I loved you know robotics and space are hard and we make it easy and I kind of laugh cuz I was an engineer as an undergrad I mean I studied a little bit of you know what it takes to break gravity and understand I always love watching you know all the shows about space and track SpaceX would you work for and things like that give me a break you haven't made space easy well I think space as a whole is getting easier this industry is becoming more approachable one of the things that we launched to reinvent this year was a ground station and this is something where if you have an S band or UHF you know satellite and leo which is low Earth orbit or mio which is medium Earth orbit you can basically down stream that data to one of these ground stations which is you know essentially attach to a region you know in this case us East 2 which is in a like Ohio area and you can go and say hey just stream this data into s3 for me or you know let me access this from my V PC which is pretty gnarly if you think about it you know you have a you have an IP address which is a satellite in space yeah I love I worked on replication technology 15 years ago and it was like okay can the application take the ping off the satellite or you know how do we do this so look we're leveraging satellites a little bit more I understand it's a great tagline to make those useful and more readily just you know it's amazing you think about when you think about my availability zones and regions it's now you know that things aren't just on the Terra Firma well I'm looking forward to the first availability zone on the on the moon or on Mars that that'll be you know when we have utopia planitia 1a that'll be the really cool AZ alright we heard the first blue origins working to Mars no well the latency you know if you have 300,000 and fit three hundred fifty thousand kilometers on average between the Earth and the moon so you know you can go around the earth it would speed of light 7.5 times every second to go to the moon is a fool I hang it's like six seven seconds or so so the latency requirements become a little bit harder there I roll more my wrong pin I have I have the Grace Hopper nanosecond which is the wit which is you know curled up and if you follow the white thing it's how long light would take to travel that and it does it in two nanoseconds so you got me I'm a physics lover and love space as does a lot of our audience so bring it down to the thing one of the things that amazon has done really well is I don't need to be a physics geek to be able to use this technology we're having arguments as to you know if I'm starting out or if I want to restart my career today do I go code or heck you know let me just use lambda and all these wonderful things that Amazon have and I might not even need to know traditional coding I mean when I learned programming you know it was you learned logic and wrote lines of code and then when you went to coding it's pulling pieces and modifying things and in the future it's it seems like serverless goes even further along that spectrum I definitely think there's opportunities for folks who have just you know I don't want to say modest coding abilities but people who were kind of you know industry adjacent scientists you know data scientists folks like that who may not necessarily be software engineers or have the they couldn't recite in Big O notation for mergesort and things like that from scratch you know but they know how to write basic code there's a lot of opportunity now for those developers and I'll call them developers to go and write a lambda function and just have it accomplishing a large portion of their business logic for their whole company I think the you know you have a spectrum of compute options you have you know ec2 on the one side and then you have containers and then as you move towards service you get this this you know spectrum between Fargate and lambda and lambda being the the chief level of abstraction but I I think in a couple cases you can you know even go further than that with things like amplify which is a service that well it's an open source project that we launched and it's also a service that we launched and it takes together a bunch of different AWS services things like app sank and kognito and lambda and it merges them all together with one CLI call you can go and say hey spin up a static site for me like a Hugo static site or something and it'll build the code pipeline build all that stuff for you without you having to you know worry about all the stuff and if developers are starting new today you know I remember when I started I really had to go deep on some of the networking stuff you know I had to learn all these different routers and like how to program them and these like the industry router so you know the million dollar ones and having to rack and stack this stuff and the knowledge is not really needed to operate of large-scale enterprise you know if you if you know a Ralph's table and you you you know V pcs you know you can run you know a multi-billion dollar company if you want yeah it's been interesting to watch too and you know I think the last five years the proliferation of services in AWS got to a point where is like oh my gosh if I wanted to kind of configure a server for my datacenter or configure an equivalent something that I wanted at AWS there was more choices in the public cloud than there was there and people like oh my gosh how do I learn it how do I do this but what we start to see is it's more don't need to do that because what do I want to do if there's an application that I can run where services that will help make it easier for me to do that because the whole it's not let me replicate what I was doing here and do it there but I have to kind of start with a clean sheet of paper and say okay well what what's the goal what data do I need what applications do I need to build and start there I'm curious what you see and how do you help companies through that so that this is a really common scenario so I this is a kind of key point here is enterprises and companies have existed since before the cloud was really around so why do we keep seeing so much uptick why do we keep seeing so many customers moving into the cloud and how do we make it easier for customers to get into the cloud with their existing workloads so along that same spectrum if you have greenfield projects if I were running my own company and I were doing everything I would absolutely start in the cloud and I would build everything as kind of cloud native and if you want to migrate these existing workloads that's part of the one of the things that we launched this year in partnership with VMware is VMware kind of interface for AWS so you can use your native vCenter and vSphere kind of control plane to access EBS to access route 53 and ec2 and all the other kind of underlying stuff that you are interested in run it you can even do RDS on VMware in my environment so that line is definitely blurring between my stuff and my stuff somewhere else and when people are talking about migrating workloads right you know you can take the lowest hanging fruit the most orthogonal piece of your infrastructure and you can say hey let me take this piece as an experimental proof of concept workload and what kind of lift and shift it into the cloud and then let me build the accoutrement the glue and all the other stuff that kind of is associated with that workload cloud native and you'll get additional agility your you know 1:1 ops person can manage this whole suite of things across 19 20 regions of AWS and you know there's kind of global availability and all this kind of good stuff that typically comes with the cloud and in addition to that as you keep moving more and more workloads over it's not like it's a static thing you know you can evolve you can adjust the application you can add new features and you can build new stuff as your move these applications over to the cloud yeah and it's interesting because just the dynamics are changing so much so there's been there's still so much movement to the cloud and then oh well some people I'm pulling stuff back and then you see you have a WS outposts so later 2019 we expect to Amazon to have you know footprint in people's environments and then you know Jeff just to make things even more complicated well the whole edge computing IOT and the like which you know everything from snowball and these pieces so the answer is it gets even more complicated but you know your your AWS I know is trying to help simplify this for use right the board I think I can say anything at all about AWS it's that if a customer is asking us to build something we are gonna do our best to make that customer happy we take customer feedback so incredibly seriously in all of our meetings all of our service team meetings you know we that voice of the customer is very strong and so if people are saying hey I want a AWS in my own datacenter you know that's kind of the genesis of outpost and it's this idea that well we have this control plane we have this hardware let's figure out how we can get it to more customers and customers are saying hey I want into my data center I want to just be able to plug in some fiber and plug in some power and I want it to work and that's the idea right we're gonna when I think of every company that I've watched there's usually something that people will gripe about and what I've been very impressed with Amazon Amazon absolutely listens and moves pretty fast to be able to address things and if you see you know if I'm a competitor of Amazon I'm like oh well you know this is the way that we get in there you know where we think we have an advantage chances are that Amazon is addressing it looking to you know move past it and you know absolutely the Amazon of 2019 is sure not the Amazon of 2018 or you know when you thought about it you know 2015 and it's big challenge for people as to because usually I think of something and you never get a second chance to make a first impression but it changes so much right everything changes that you know I need to revisit it it's like oh well this is the way I do things well Amazon has five different ways you can do that now um you know which one fits you best and I think that's important is different applications gonna have different characteristics that you want to be able to pull in and run in different ways yeah you know honestly I'm a huge fan of service I I think service is where a ton of different workloads are going to move into the future and I just see more and more companies migrating their existing you know everything from elastic Beanstalk applications so like vdq you know VMware images into the service environment and I like seeing that kind of uptick and someone recently I I can't remember who it was someone sent me a screenshot of their console with their ec2 instances in 2010 and maybe it was part of this 10-year challenge thing on Twitter where it's 2009 versus 2019 but they sent me you know they're in one large and the screenshot of the console from back then and they sent me a screenshot of 2019 and Wow things really have changed and you don't really notice it as much when you're using it every day but I can imagine you know their their Ops teams where they haven't logged into the console in three years because you know everything is done kind of in an automated fashion they set up their auto scaling group you know three years ago and then the only time they ever log in is to update to new instance types or something for the cost savings and I get messages on Twitter sometimes from people who are like whoa console got an update this is so cool and then sometimes we we get messages from people where you know we changed the EBS volume snapshotting things we had somebody who had it was like 130,000 EBS snapshots or something and they were like hey you removed my ability for me to select multiple snapshots it what it's like well you have a hundred and thirty thousand so we went in into the UI and we added a little icon that works better for large groups of snapshots you know if there's a customer pain point we will do everything we can to address it all right Randall Hunt really appreciate you sharing with us your experience what's going on with customers and absolutely that 10-year challenge we know things change fast we used to measure in decades I say now it's usually more like you know 18 to 24 months before between everything AWS in 2029 it's gonna be crazy and I can't I can't imagine what its gonna look like then all right well the cube we started broadcasting from in 2010 we appreciate you staying with us through 2019 check out the cube net for all of our programming I'm Stu minimun and thanks so much for watching the key
SUMMARY :
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Dee Mooney, Executive Director, Micron Foundation | Micron Insight'18
>> Live from San Francisco, it's theCUBE, covering Micron Insight 2018. Brought to you by Micron. >> Welcome back to San Francisco Bay everybody. You're watching theCUBE, the leader in live tech coverage. We're covering Micron Insight 2018. It's just wrapping up behind us. It's a day long of thought-leading content around AI, AI for good, how it's affecting the human condition and healthcare and the future of AI. I'm Dave Vellante, he's Peter Burris and that's the Golden Gate Bridge over there. You used to live right up that hill over there. >> I did. >> Dee Mooney is here. >> Until they kicked me out. >> Dee Mooney is here. She's the Executive Director of the Micron Foundation. Dee, thanks so much for taking time out of your schedule and coming on theCUBE. >> You bet, I'm very pleased to be here with you today. >> So, you guys had some hard news today. We heard about the 100 million dollar fund that you're launching, but you also had some news around the Foundation. >> That's right. >> The grant, you announced two winners of the grant. Tell us about that. >> That's right. So, it was a great opportunity for Micron to showcase its goodness and what a great platform for us to be able to launch the Advancing Curiosity grant. It is all around really focusing on that, on advancing curiosity, in the hopes that we can think about how might AI help for good, whether that's in business and health or life, and it's really a great platform for us to be able to be a part of today. >> So, what are the specifics? It was a million dollar grant? >> So, it was a million dollar fund and today we announced our first recipients. It was to the Berkeley College of Engineering, specifically their BAIR, which is Berkeley A, Artificial Intelligence Research lab, then also Stanford PHIND lab, which is the Precision, Health and Integrated Diagnostics lab. And then also a non-profit called AI For All, and really their focus is to get the next generation excited about AI and really help the underrepresented groups be exposed to the field. >> So with AI For All, so underrepresented groups as in the diversity culture-- >> Females, underrepresented groups that might not actually get the exposure to this type of math and science in schools and so they do summer camps and we are helping to send students there next summer. >> How do you decide, what are the criteria around which you decide who gets the grants, and take us through that process. >> Today, because we are all about goodness and trying to enhance and improve our communities, this was all around how can AI do some good. So, we are taking a look at what problems can be solved utilizing AI. The second thing we're taking a look at is the type of technology. We want students and our researchers to take a good look at how the technology can work. Then also, what groups are being represented. We want a very diverse group that bring different perspectives and we really think that's our true ability to innovate. >> Well, there's some real research that suggests a more diverse organization solves problems differently, gets to more creativity and actually has business outcomes. That may not be the objective here, but certainly it's a message for organizations worldwide. >> We certainly think so. The more people that are being involved in a conversation, we think the richer the ideas that come out of it. One more thing that we are taking a look at in this grant is we'd like the recipients to think about the data collection, the privacy issues, the ethical issues that go along with collecting such massive amounts of data, so that's also something that we want people to consider when they're applying. >> One of the challenges in any ethical framework is that the individuals that get to write the ethical framework or test the ethical framework, the ethics always works for them. One of the big issues that you just raised is that there is research that shows that if you put a certain class of people and make them responsible for training the AI system, that their biases will absolutely dominate the AI system. So these issues of diversity are really important, not just from a how does it work for them, but also from a very starting point of what should go into the definition of the problem, the approach and solution, how you train it. Are you going the full scope or are you looking at just segments of that problem? >> We'll take a look at, we hope to solve the problems eventually, but right now, just to start with, it's the first announcement of the fund. It's a million dollars, like we mentioned. The first three recipients were announced today. The other recipients that come along, we're really excited to see what comes out of that because maybe there will be some very unique approaches to solving problems utilizing AI. >> What other areas might you look at? How do you determine, curiosity and AI, how'd you come up with that and how do you determine the topics in the areas that you go after? >> The Micron Foundation's mission is to enhance our lives through our people and our philanthropy and we focus on stem and also basic human needs. So, when Micron is engaged in large business endeavors like today, talking about AI, it was the perfect opportunity for us to bring our goodness and focus on AI and the problems that can be solved utilizing it. >> Pretty good day today, I thought. >> Oh, yeah. >> I have to say, I've followed Micron for awhile and you guys can get pretty down and dirty on the technical side, but it was an up-level conversation today. The last speaker in particular really made us think a little bit, talking about are we going to get people to refer-- >> Max Tegmark, right? >> Was that Max Tegmark? Yeah. >> I think that's the name. I didn't catch his name, I popped in late. But he was talking about artificial general intelligence >> I know. >> Reaching, I guess a singularity and then, what struck me is he had a panel of AI researchers, all male, by the way, I think >> Yes. >> I noticed that. >> Yes, we did too. >> The last one, which was Elon Musk, who of course we all know, thinks that there's going to be artificial general intelligence or super intelligence, and he asked every single panel member, will we achieve that, and they all unanimously said yes. So, either they're all dead wrong or the world is going to be a scary place in 20, 30, 50 years. >> Right, right. What are your thoughts on that? >> Well, it was certainly thought-provoking to think about all the good things that AI can do, but also maybe the other side and I'm actually glad that we concluded with that, because that is an element of our fund. We want the people that apply to it or that we'll work with to think about those other sides. If these certain problems are solved, is there a down side as well, so that is definitely where we want that diverse thinking to come in, so we can approach the problems in a good way that helps us all. >> Limited time left, let's talk a little bit about women in tech. In California, Jerry Brown just signed a law into effect that, I believe it's any public company, has to have a woman >> On the Board? >> on the Board. What do you think about that? >> Well, personally, I think that's fantastic. >> Well, you're biased. (laughs) >> I might be a little biased. I guess it's a little unfortunate we now have to have laws for this because maybe there's not enough, I'm not exactly sure, 6but I think it's a step in the right direction. That really aligns well with what we try to do, bring diversity into the workplace, diversity into the conversation, so I think it's a good step in the right direction. >> You know, let's face it, this industry had a lack, really, of women leaders. We lost Meg Whitman in a huge Fortune 50 company, in terms of a woman leader, replaced by Antonio Neri, great guy, know him well, but that was one, if you're counting, one down. Ginni Rometty, obviously, huge presence in the industry. I want to ask you, what do you think about, I don't want to use the word quotas, I hate to use it, but if you don't have quotas, what's the answer? >> I don't know about quotas either. We do know that we help, our Foundation grants span the pipeline from young students all the way up through college and we see this pipeline. It starts leaking along the way. Fifth grade, we start seeing girls fall out. Eighth grade is another big-- >> In the U.S. >> In the U.S. >> Not so much in other countries, which is pretty fascinating. >> We are a global foundation and when we talk with our other partners, they're also interested in having stem outreach into their schools because they want to bring in the critical thinking and problem-solving skills, so, I used to think it was quite just a U.S. problem, but now being exposed to other cultures and countries, definitely they have a different approach, but I think it's a problem that we all strive to overcome. >> Well, it's pretty good research that shows that governance that includes women is generally more successful. It reaches better decisions, it reaches decisions that lead to, in the case of Boards, greater profitability, more success, so if you can't convince people with data, you have to convince them with law. At the end of the day, it would be nice if people recognized that a diverse approach to governance usually ends up with a better result but if you can't, you got to hit 'em over the head. >> I guess so, I guess so. >> Well, obviously, with the Kavanaugh confirmation, there's been a lot of talk about this lately. There's been some pretty interesting stuff. I've got two daughters, you have a daughter. Some pretty interesting stuff in our family chat that's been floating around. I saw, I think it was yesterday, my wife sent me a little ditty by a young woman who was singing a song about how tough it is for men, sort of tongue-in-cheek and singing things like, I can't open the door in my pajamas, I can't walk down the street on my phone at night, I can't leave my drink unattended, so tough for men, so tough for men, so on the one hand, you have the Me Too movement, you have a lot more, since Satya Nadella put his foot in his mouth at the Grace Opera event, I don't know if you saw that, he said-- >> I didn't. >> He said, a couple years ago >> He's the CEO of Microsoft. >> Said a couple years ago, a woman in the audience, Grace Opera, big conference for women, asked, "If we're underpaid, should we say anything?" and he said, no, that's bad kharma, you should wait and be patient, and then of course, he got a lot of you know what for that. >> That probably didn't work for them. And then, he apologized for it, he did the right thing. He said, you know what, I'm way off base and then he took proactive action. But, since then, you feel like there's been certainly much more attention paid to it, the Google debacle of last summer with the employee that wrote that Jerry Maguire tome. >> Right, right. >> Now the Me Too movement, then you see the reaction of women from the Kavanaugh appointment. Do you feel like we've made a lot of progress, but then you go, well, hmm, maybe we haven't. >> It sometimes feels like that. It sometimes feels like that. In my career, over 20 years, I have had a very positive experience working with men, women alike and have been very supported and I hope that we can continue to have the conversations and raise awareness, that everyone can feel good in their workplace, walking down the street and, like you mentioned, I think that it's very important that we all have a voice and all of us bring a different, unique perspective to the table. >> So do you feel that it's two steps forward, Dee, and maybe one step back every now and then, or are we making constant progress? >> It kind of feels like that right now. I'm not sure exactly why, but it seems like we're talking a lot about it more now and maybe just with a lot more attention on it, that's why it's seeming like we're taking a step back, but I think progress has been made and we have to continue to improve that. >> Yeah, I think if you strip out the politics of the Kavanaugh situation and then focus on the impact on women, I think you take a different perspective. I think that's a discussion that's worth having. On theCUBE last week, I interviewed somebody, she called herself, "I'm a Fixer," and I said, "You know, here's some adjectives I think of in a fixer, is a good listener, somebody who's a leader, somebody who's assertive, somebody who takes action quickly. Were those the adjectives that were described about you throughout your career, and the answer was, not always. Sometimes it was aggressive or right? >> True, true. >> That whole thing, when a woman takes swift action and is a leader, sometimes she's called derogatory names. When a man does it, he's seen as a great leader. So there's still that bias that you see out there, so two steps forward, one step back maybe. Well Dee, last thoughts on today and your mission. >> Well, we really hope to encourage the next generation to pursue math and science degrees, whether they are female or male or however they identify, and we want them to do great and hopefully have a great career in technology. >> I'm glad you mentioned that, 'cause it's not just about women, it's about people of color and however you identify. So, thanks very much for coming on theCUBE. We really appreciate it. >> You bet, thank you. >> Alright, keep it right there everybody. Back with our next guest right after this short break. We're live from Micron Insight 2018 from San Francisco. You're watching theCUBE. (techno music)
SUMMARY :
Brought to you by Micron. and healthcare and the future of AI. She's the Executive Director of the Micron Foundation. We heard about the 100 million dollar fund The grant, you announced two winners of the grant. on advancing curiosity, in the hopes that we can think about and really their focus is to get the next generation get the exposure to this type of math and science in schools How do you decide, what are the criteria is the type of technology. That may not be the objective here, the ethical issues that go along with collecting such is that the individuals that get to write the ethical it's the first announcement of the fund. and the problems that can be solved utilizing it. down and dirty on the technical side, Was that Max Tegmark? I think that's the name. that there's going to be artificial What are your thoughts on that? but also maybe the other side and I'm actually glad has to have a woman on the Board. Well, you're biased. bring diversity into the workplace, but if you don't have quotas, what's the answer? all the way up through college and we see this pipeline. which is pretty fascinating. but I think it's a problem that we all strive to overcome. At the end of the day, it would be nice if people at the Grace Opera event, I don't know if you saw that, and then of course, he got a lot of you know what for that. the Google debacle of last summer with the employee Now the Me Too movement, then you see the reaction that we all have a voice and all of us bring and we have to continue to improve that. of the Kavanaugh situation and then focus on the impact So there's still that bias that you see out there, Well, we really hope to encourage the next generation I'm glad you mentioned that, 'cause it's not just about Back with our next guest right after this short break.
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Haiyan Song, Splunk | Splunk .conf18
(upbeat music) >> Announcer: Live from Orlando Florida, it's theCUBE, covering .conf18. Brought to you by Splunk. >> Welcome back to .conf18 everybody. I'm Dave Vellante with Stu Miniman, and you're watching theCUBE, the leader in live tech coverage. We love to go out to the events, extract the signal from the noise. A lot of focus today, Stu, on security and Haiyan is here. Haiyan Song is the Senior Vice President and General Manager of Security at Splunk. Great to see you again. >> Thank you for having me. >> You're very welcome. Fifth time I think for you on theCUBE So you're super alum. And really always appreciate your deep knowledge. As I said, today was security day. A lot of customers talking about security. It's obviously a strong hold of Splunk. But, give us the update. What's new this year with you? We talked a year ago in D.C. What's happening with you guys? >> Well this is the year that we really went out and shared our vision of what SOC looks like in 2020. And we call it the Vision of SOC 2020. And on a very high level, we envision that in a couple of years with the technology like analytics, and operations, automation, orchestration, we envision that 90% of the Tier 1 work that a SOC analyst would be doing will be automated. And with that automation we are envisioning that most of the time, more than 50% of the time, the SOC analyst can actually focus on detection logic and really responding to things, that requires the human skills and insights. And we're also envisioning that by that time, there will be a place, one place, where things for response gets orchestrated versus people have to go to twenty different places trying to figure out what's going on. So, that sort of, from a business perspective but to deliver that, there's really, sort of ten, we share the ten big we call it core capabilities, that capability road map to SOC 2020. And for us, we feel really fortunate that with the acquisition of Phantom, we are really able to bring that full stack together, to deliver that capability. So we have data platform. You heard all the exciting news on what we are doing, with data fabric search, stream processing, and amplifying the performance analytics. You heard all those things that we're putting into IT, and security, ES, UBA, and then last but not least is the ability to orchestrate, to automate, to collaborate. So I think we're really uniquely positioned, because we can bring all three together. That's the full stack to deliver on that vision. >> So let's talk a little bit more about that vision. So, I mean my rudimentary understanding is you really had a reactive mode in the past. It's kind of herding cats, trying to figure out, okay I'm going to to try to respond to an incident. Then you started to use data and analytics to try to prioritize, to focus on those things that aren't going to be a false positive or of high value. What you're putting forth is a vision where a lot of that heavy lifting goes away. Machine intelligence is either augmenting, or making decisions about which items to go after. Talk more about that world. What does it look like? What's the role of the security professional in that new world? >> Yeah, there's two parts we do in the Security Operations Center. Detecting things and responding things and taking care of sort of the incidents. So a lot of the things you really touched on is how we have applied machine learning and analytics and really leveraging the business context. The feature we talked about, the distribute, the data fabric search is a really powerful tool. Now we can reach out and get lot more information to help you make better decisions to reduce the reshow of noise to signal, or signal to noise, and whichever way you want to see it up and down. So, that world we expect more machine learning, more data modeling, more threat modelings so we can really sort of incorporate business, sort of context, so risks become a one key thing to help people prioritize. That's our product ES, and UBA, and you heard about the whole predictive capabilities in IT. I think all of those will be sort of that world. And the second part of what we do is if something does happen now we really got the signal. What do you do about it? We envision that world lot of initial men did prep work. Like, oh I want to find out if this ID belongs to which organization? Is this really a signature in the virus total, sort of database and what happened, so that whole prep hopefully, will be done for you before you even get started into an incident. And furthermore, if we have responded to those type of incidents before, we actually would like to give you a recommendation, this is what happened before, this is what worked, and why don't you think about this playbook and automate this part? So, I think the world in 2020, is going to be a lot of augmentation. >> One of the things we've heard from a number of your customers, is security in DevOps and how they are using the DevOps mentality to make security more pervasive and integrated in everything they do. Could you explain how Splunk fits into that discussion? >> Yeah, so DevSecOps, I think that's, sort of, the term you might be eluding to and I think the cloud adoption, the acceleration, and the new IT is really, sort of, bringing that into focus for us. Splunk plays to that in several ways. We have a security business, we have a IT business, and you may have heard we just acquired another company called VictorOps after Phantom. So they're really helping the DevOps world and try to coordinate and enable collaboration. So we definitely expect that capability will show up in the security side to help the DevOps, DevSecOps' world and we are also, as a company, taking data security really seriously. So we are putting a lot of, you know, you saw the data stream processing and one of the capabilities to obfuscate credit card and for GDPR and a lot of other things, there's that mending. You got to give people the control of things so there is a lot of that. We're taking into consideration and putting that into the product and the other thing is, really, we ourselves operate probably one of the biggest, sort of, cloud capabilities on AWS and we have infused a lot of best practices around, how do you automate? How do you protect? How do you be compliant? And how do you insure customer have control? And there's a lot of work we're doing there and practicing DevSecOps ourselves. >> Haiyan, in thinking about the Splunk portfolio and in the context of the vision that you guys laid out, how does Splunks existing portfolio fit in to that vision and where are the gaps? What has to evolve, whether it's your capabilities, or the industry's MI, ML, or machine learning capabilities? Where are the gaps? >> So I think in many ways the ten core capabilities were laid out. I going to try to go through them in my head. So. >> Okay. >> Ingest. Detect. Predict. and then automate. Orchestrate. Recommend. Investigate. Case Management. Collaborate. And reporting. So those are the ten. When we were sharing with our audience, we actually look at our ES, UBA, and Phantom. We are able to give them all those capabilities to get started on their path for SOC 2020. But we also realize and recognize that all those capabilities, I'll give you an example, Case Management, now there is more and more requirements coming to the security side to say I want you to bring all the different things together, and I want you to take in the automated playbooks and how this plays into those, so there's always room for us to continue to enhance those capabilities. But, we also see the opportunity for us to bring all those things in a more seemless way into, sort of, one full stack, the full stack that gives you, you know, I don't know if you heard the term, powering the OODA Loop? Right, the observe, orient, decide, and act. And that was really, sort of, military strategy for the fighter pilots to say the whole premise is whoever can power that loop, and execute the fastest, wins. >> It's like readying fire but more data focused. >> More data focused, I like that. So for us, it's really how do we bring the portfolio together, so they can really power that loop in a very intuitive way. And in a very open way. I want to make sure that I iterate that reiterate our commitment to be open. There's data layer, there is analytics layer, there's operational layer. We want to be that company can bring the full stack make them work really well. But, in the meantime work well with other data, with other analytics, detection engines, and other ways to operate. So being open is very important. >> And you'll automate as many of those or all of those ten that you mentioned. Do you automate the run book? >> Automated run book is what Phantom is all about and the run book gets more and more sophisticated and I think we give people the ways to say if on day one, you don't want to automate everything, especially shutting down his email, then you have the choice. But, it's as you learn, as you become more confidence, and you have that under your control. How much you want to automate, and hopefully, as more automated actions are taken, we get to analyze those and start making recommendations so you become more comfortable with that. >> So I understand New York Presbyterian was in your session. And, you were talking about going beyond security. I often like to say that security and privacy are two different sides of the same coin. But, when they talked about going, well share with us, what you learned from them. >> Yeah you have really the best phrase to say they are both sides and as a security professional in the digitized world I don't think you have a boundary to say my job starts with SOC and ends with SOC. It goes way beyond. It goes into data privacy. It goes into even fraud analytics, because a lot of things are happening online. It also goes into compliance. And, it's interesting that we thought years ago, compliance was driving investment. I think now with GDPR, with some of the data privacy challenges we've seen, that's impacting the masses, the criticalness of compliance is actually coming back. So the story that I was super impressed that our customer, New York Presbyterian shared with us is they had a challenge of really managing all this sort of patient records, and try to understand the staff's activities. Because, the auditors have a certain set of things. You know you shouldn't be snooping around the patient's record, if its your neighbor, or your buddy. So they used Splunk and they powered, sort of, us with a lot of the data from various applications. They have probably 20 data sources, that's very healthcare centric. We partnered up, we had our product expert, and fraud experts on that. And, we built a privacy platform, a early version of that, and they showed it to their privacy officers, and they basically said we've not seen anything like this to give us the flexibility and ease of use to be able to bring everything together. And, they did even more than that. If you have time I'll share with you on the opiate diversion capabilities they started building with. >> Dave: Oh, yeah talk about that, yeah please >> So we were thinking, we're just going to help them with compliance that makes their organization more compliant and better, but they didn't stop there. They said well, based on the power we're able to, really, leverage from the Splunk platform, we see the data we have for our pharmacies, there's a lot of prescription, sort of, information and with the world that's battling the opiate epidemic, we think we can actually analyze the data and give us early patterns and earnings, warnings of what might be happening. So, that's the next project we're partnering up. And for us we have technology, and customer have domain knowledge, have data. I think that's a great partnership. And they are willing, they are wanting us to go evangelize 'cause they want the whole industry to benefit, they want the nation to benefit. >> Well we saw this week on 60 Minutes, did you see that story? The one pharmaceutical company got in big trouble and a doctor went to jail. The pharmaceutical company was shipping 500 million Oxycontin pills into Florida. This is a state with a population of 20 million. Something was wrong. Obviously those were hitting the streets. And, this individual this doctor went to jail for life. So, data analysis could identify that. >> Data was there. I think it's the inside to look for the ways, to look for those things and having that inside drive decisions is really the partnership we have with our customers >> We're seeing that, g'head Stu. >> Yeah I was just, you spoke on a panel of the Grace Hopper event. >> Haiyan: Last week. >> We've been hearing great messages of diversity at this show. You had the Carnival Cruise CEO up on stage giving some great discussion points yesterday. Maybe you could share a little bit of your experience at the show and the panel that you were on. >> The Grace Hopper is such an amazing event and we see so many college grads and people, sort of, starting their career and that is like the go to place. And I see all the big companies, big, or small actually, putting so much effort to try to really evangelize to that audience. 'Cause California just passed, the Governor just signed into law, they require a woman on the board, as part of the requirements because diversity is being proven to bring better decision making into the board and I, myself, can tell you that my security leadership team over the years become more and more diverse. I don't think diversity is just gender diversity. I think diversity needs to go beyond gender. It's background where people who are from the private sector, from the government, where people from different Geo's of the world. That sort of richness of perspective always give us the best, sort of, angles to think about and validating, and debating on our, sort of, strategies. And going back to Grace Hopper, the panel that I was on was really sharing with the people who are there, what are some of the things that you should be prepared for if you want a cyber security career. And the part is not try to, oh here's a high bar. We really try to encourage everyone, whether you're technical, or you just having great analytical skills. I think one of my fellow panelist, she made a comment I thought was super funny. She was a CEO of a company and she said, sometimes women just have to have enough confidence and to go take the risk, grab the opportunity. She use the word, sometimes you have to fake it until you prove it and until you make it. And she's really just encouraging the attendees, just step up take the opportunity. I am in total agreement with that. >> Lean in baby. >> Lean in. That's another way to do it. >> Haiyan thanks so much for coming back in theCUBE. Really great to see you again. >> Thank you for having me. >> You're very welcome. All right, keep it right there everybody. Stu and I will be right back with our next guest. Right after this short break. We're live from Orlando, Splunk .conf18 You're watching theCUBE. (upbeat music)
SUMMARY :
Brought to you by Splunk. Great to see you again. What's happening with you guys? That's the full stack to deliver on that vision. okay I'm going to to try to respond to an incident. So a lot of the things you really touched on is the DevOps mentality to make security more pervasive and one of the capabilities to obfuscate credit card I going to try to go through them in my head. and I want you to take in the automated playbooks But, in the meantime work well with other data, or all of those ten that you mentioned. and you have that under your control. I often like to say that security and privacy and as a security professional in the digitized world and with the world that's battling the opiate epidemic, did you see that story? is really the partnership we have with our customers you spoke on a panel of the Grace Hopper event. at the show and the panel that you were on. and that is like the go to place. That's another way to do it. Really great to see you again. Stu and I will be right back with our next guest.
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Satya Nadella Keynote Analysis | Microsoft Ignite 2018
(upbeat music) >> Live from Orlando, Florida, it's theCUBE covering Microsoft Ignite. Brought to you by Cohesity and theCUBE's ecosystem partners. >> Welcome everyone to day one of theCUBE's live coverage of Microsoft Ignite here at the Orange County Civic Center. I'm here -- I'm Rebecca Knight -- my cohost, Stu Miniman. This is the first CUBE show ever at Microsoft. It's unbelievable! >> Yeah, Rebecca, it's a little surprising. You know, we started back in 2010 doing these events, we've done hundreds of shows, we've done thousands of interviews, we've had lots of Microsoft people, but the first time at a Microsoft show, there's plenty of people I've bumped into that don't know theCUBE. 30,000 people in attendance here, so really excited to dig into this community and ecosystem and show 'em what it's all about. >> We're making history. So today, we had Satya Nadella up there on the main stage. What is your big takeaway from his keynote, Stu? >> Yeah, so Rebecca, Satya Nadella, obviously has really helped turn around Microsoft's -- really, the way people think about Microsoft. 'Cause it's interesting, when I look at the people we're going to be talking this week, lots of them have been with Microsoft ten years, twenty years, or more, so. Microsoft is one of those stalwarts in technology, they are obviously critical in a lot of environments. Everything from the latest Windows 2019 got announced today, there's excitement there, but they're playing in the cloud, they're playing all over the environment but Satya has brought new energy, some change to the culture I know you're going to want to talk about, and really came out talking about the vision for the future and what was interesting to me compared to some other big tech shows that I go to, it wasn't product focused, it wasn't on the new widget. They touched on things like Azure and, of course, AI, and some future things but it was really business productivity at its core is what I think about. If you think about Microsoft, I mean, we've all used the Office Suite and watched that go from Microsoft getting into the apps to being the main apps to pushing people to Office 365, so. I hear things about like business productivity and when they put in the Intelligent Cloud and the Intelligent Edge, it wasn't product categories they went into, but really speaking to broader terms to the business, so. It was interesting and a little bit different from what I would hear at say the companies you compare them to. The Amazons of the world, the VMwares of the world. So, a slightly different messaging. >> I couldn't agree with you more, and just talking about the different kind of energy that Nadella brings to this company. Microsoft, as you said, a lot of the people here are veterans; they've been here ten or twenty years. Microsoft is pushing on forty-five years old. This is a company that's entering middle age in an industry that is all about the new, the fresh, the buzzy. And so, he really does bring that kind of fresh outlook to it. His catchword of the day is "tech intensity" and this is what he talked about how we not only need to be adopting the latest and greatest technology, we also need to be building it. Seems like he was really doubling down on this idea that industry leaders need to be pushing boundaries in whatever industry they may be in. >> And I did like that, 'cause it's interesting. The easy compare, and I hope I don't do it too much, but you look at Amazon: Amazon talks to those builders. That's like the core, what you say when you go to the airports that have their branding, it's all about the builders, so. To the cloud native piece, I want the developer, developer, developer - and Microsoft knows a thing about developers too - but they bridge that gap. When we first talked about the world hybrid cloud, Microsoft's one of the first companies that comes to mind when I think about because they have such a base in the legacy world, they're modernizing that world, and they are helping to build that next generation space. Microsoft isn't one to necessarily chase the new shiny. They've done lots of big acquisitions, I mean, you talk developers, they bought GitHub. That's the center, it's like, if you're a developer, "What's your resume?" "Oh, well just check me out on GitHub, see how many stars I have." That kind of stuff. So that's where Microsoft lives and as you said, right, "tech intensity" - that balance between what are you buying and what are you build. I like that commentary from Satya. What I liked about him is saying, "Look, there are things that have been commoditized out there and you probably shouldn't waste your time building." I always tell companies, "Look, there's things that you suck at, or things that other people do way better. Let them do that. Why are you spending your cycles reinventing the wheel?" The thing I didn't love as much is he was like, "Well, you got to be careful who you partner with, you don't want to necessarily partner with somebody that's going to be your competitor." Come on. When I talked to a couple users coming out and I'm like, "What'd you think of that?" And they're like, "Look, here's the thing: love Microsoft, use Microsoft, but we use Amazon, we're going to use both, it's a multi-cloud world." Lots of SAS, multiple public clouds, and I want to hear about how Microsoft lives in that world. They can't not partner with Amazon. Matter of fact, I was reading one of the press releases. Oh, Skype will be available on the new Amazon Echo Show. So, it's the world of co-opetition. You've got, look around this ecosystem: everybody -- you partner where you can, you try to overlook the places where you fight, and you got to help the customers, and I think Microsoft does a good job, but you can't just say, "Let's not talk about Amazon or AWS because oh, that's going to be competitive." You know, really. >> And also, it's sort of, what he says and what he does, which are two different things. Because he also brought up the CEO of Adobe and the CEO of SAP up there to talk about this new Open Data Initiative. He talked - all three CEOS - talked at length about this small data problem that companies have, which is that they have all of this vast amount of digital information that they are creating and storing and manipulating, but it's all kept in silos. And so, they know a lot, but this end isn't talking to this end. So they want to change that, they're setting out to change it. >> You know, three companies that, if you were to tell me, okay, who's helping and doing well with digital transformation, and understands my data? Well, you couldn't do much better than starting with Microsoft, Adobe, and SAP. Absolutely, great suite. Adobe and SAP both made acquisitions in this phase, they understand the data. And I have to give huge kudos to Microsoft on how they're doing in open source. I've got enough years in the industry that I think back to when things like Linux were going to help try to topple Microsoft. And you see, Microsoft embracing almost half of the workloads in Azure or Linux. They had announcements, they were talking up on stage about partnering with Red Hat. And Microsoft, working with developers, working in the cloud, open source is critically important there. Talk about AI, open source has to be a key piece of these. And the Open Data Initiative: I like what I saw. Big names, there were definitely some surprise out of it. It was kind of the biggest news out of Satya Nadella's keynote this morning. The thing I will drop back on and say okay, we've all seen some of these announcements out there. Would've loved to see a customer or an example. Satya Nadella did a good talking about some of the IOT solutions that are going to get to AI, and I think it was a utility that was like, here they have, they're trialing it out and everything. So how do we measure the success of this? It's extensible and they said absolutely, other partners and other customers can tie into this. But -- is this a year, two years, how long before this becomes reality? Hopefully, three years from now, we look back and say we were there with something really important to help customers own and take their data and take it to the next level, but as of right now, it's a good move by some very strong players. And, of course, Microsoft partnership's key to what they're doing. >> They've identified the problem and that's what today was about. Sort of, we know this is a problem, we're going to work on this together. And I think it's also, talking about the open source angle which you brought up, it really is emblematic of this kinder, gentler Microsoft, which is all about inclusivity, all about helping everyone do better at their job and in their lives. >> Rebecca, I love your take. You talk about diversity, you talk about the culture of change, I mean. Satya leading from the top. We covered a few years ago, he put his foot in his mouth at a Grace Hopper event. But very much a lot of women involved, we're going to have a number of women executives on the program here. What do you see from Microsoft in this space? >> So the incident you're referring to is when he was asked about how a woman should ask for a raise and he basically said, "Oh, you really shouldn't ask - just do your best work and the rewards will come to you." Well, any woman in any industry, regardless of technology, knows that's just not the way it works. And I think, particularly now, he can look back and say, "Oh my gosh, that was a gaff." But even then, he recognized it and he apologized immediately and said, "No, things have got to change and I need to be part of the solution." So he does have a lot of initiatives around diversity in tech and helping women reach leadership positions. In terms of the cultural transformation that you reference at the very beginning of the show, his book is called Hit Refresh and it really is all about the growth mindset. Which is the work that Carol Dweck has done, and Angela Duckworth too. So this is really about this constant learning, this constant curiosity, this constant "don't be a know it all, be a learn it all," be so willing to collaborate and hear other perspectives and don't dismiss other people's perspective out of hand. And that's really, that's the way they want to operate as a company and as a culture. And then they also want to push that out into how its products behave in the workplace and how they help teams work together. >> Yeah, and that "be a learn it all, not a know it all," not only resonates with me but it part of the mission of what we do here on theCUBE. Look, my first Microsoft show. Trust me, I've been studying hard on this. I mean, I've known Microsoft since my earliest days working in the tech community and the like, but first time coming in. We always know that people need to learn, they want to learn, and that's one of the things that we hope our three days of coverage is going to help people understand, get a taste for all the things that are going on in the show. There are hundreds if not thousands of sessions that are all recorded. How do I choose what to go dig into, what announcements mean the most, what am I going to want to dig into? So that's one of the things that I was excited to hear and excited to help bring to our community here. >> Right, so we're going to help our viewers do that and we're going to learn a lot from our great lineup of guests. So Stu, it's really exciting to be here. We're going to kick off three days of coverage in just a little bit. I'm Rebecca Knight for Stu Miniman. Stay tuned to theCUBE here at Microsoft Ignite.
SUMMARY :
Brought to you by Cohesity and This is the first CUBE but the first time at a Microsoft show, So today, we had Satya Nadella Intelligent Cloud and the in an industry that is all about the new, and they are helping to build and the CEO of SAP up there and take it to the next level, about the open source angle the culture of change, I mean. and I need to be part of the solution." So that's one of the things that I was So Stu, it's really exciting to be here.
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