>> Announcer: TheCUBE presents Ignite22, brought to you by Palo Alto Networks. >> Hey, welcome back to Vegas. Great to have you. We're pleased that you're watching theCUBE. Lisa Martin and Dave Vellante. Day two of theCUBE's coverage of Palo Alto Ignite22 from the MGM Grand. Dave, we're going to be talking about data. >> You know I love data. >> I do know you love data. >> Survey data- >> There is a great new survey that Palo Alto Networks just published yesterday, "What's next in cyber?" We're going to be digging through it with their CMO. Who better to talk about data with than a CMO that has a PhD in machine learning? We're very pleased to welcome to the program, Zeynep Ozdemir, CMO of Palo Alto Networks. Great to have you. Thank you for joining us. >> It's a pleasure to be here. >> First, I got to ask you about your PhD. Your background as a CMO is so interesting and unique. Give me a little bit of a history on that. >> Oh, absolutely, yes. Yes, I admit that I'm a little bit of an untraditional marketing leader. I spent probably the first half of my career as a software engineer and a research scientist in the area of machine learning and speech signal processing, which is very uncommon, I admit that. Honestly, it has actually helped me immensely in my current role. I mean, you know, you've spoken to Lee Klarich, I think a little while ago. We have a very tight and close partnership with product and engineering teams at Palo Alto Networks. And, you know, cybersecurity is a very complex topic. And we're at a critical juncture right now where all of these new technologies, AI, machine learning, cloud computing, are going to really transform the industry. And I think that I'm very lucky, as somebody who's very technically competent in all of those areas, to partner with the best people and the leading company right now. So, I'm very happy that my technical background is actually helping in this journey. >> Dave: Oh, wait, aren't you like a molecular biologist, or something? >> A reformed molecular...yes. >> Yes. >> Okay. Whoa, okay. (group laughs) >> But >> Math guy over here. >> Yeah. You guys just, the story that I tease is... the amount of data in there is unbelievable. This has just started in August, so a few months ago. >> Zeynep: Yeah. >> Fresh data. You surveyed 1300 CXOs globally. >> Zeynep: That's right. >> Across industries and organizations are saying, you know, hybrid work and remote work became status quo like that. >> Yes. >> Couple years ago everyone shifted to multicloud and of course the cyber criminals are sophisticated, and they're motivated, and they're well funded. >> Zeynep: That's right. >> What are some of the things that you think that the survey really demonstrated that validate the direction that Palo Alto Networks is going in? >> That's right. That's right. So we do these surveys because first and foremost, we have to make sure we're aligned with our customers in terms of our product strategy and the direction. And we have to confirm and validate our very strong opinions about the future of the cybersecurity industry. So, but this time when we did this survey, we just saw some great insights, and we decided we want to share it with the broader industry because we obviously want to drive thought leadership and make sure everybody is in the same level field. Some interesting and significant results with this one. So, as you said, this was 1300 C level cybersecurity decision makers and executives across the world. So we had participants from Europe, from Japan, from Asia Pacific, Latin America, in addition to North America. So one of the most significant stats or data points that we've seen was the fact that out of everybody interviewed, 96% of participants had experienced one or more cybersecurity breaches in the past 12 months. That was more than what we expected, to be honest with you. And then 57% of them actually experienced three or more. So those stats are really worth sharing in terms of where the state of cybersecurity is. What also was personally interesting to me was 33% of them actually experienced an operational disruption as a result of a breach, which is a big number. It's one third of participants. So all of these were very interesting. We asked them more detailed questions around you know, how many...like obviously all of them are trying to respond to this situation. They're trying different technologies, different tools and it seems like they're in a point where they're almost have too many tools and technologies because, you know, when you have too many tools and technologies, there's the operational overhead of integrating them. It creates blind spots between them because those tools aren't really communicating with each other. So what we heard from the responders was that on average they were on like 32 tools, 22% was on 50 or more tools, which is crazy. But what the question we asked them was, you know, are you, are you looking to consolidate? Are you looking to go more tools or less tools? Like what are your thoughts on that? And a significant majority of them, like about 77% said they are actively trying to reduce the number of technologies that they're trying to use because they want to actually achieve better security outcomes. >> I wonder if you could comment on this. So early on in the pandemic, we have a partner, survey partner ETR, Enterprise Technology Research. And we saw a real shift of course, 'cause of hybrid work toward endpoint security, cloud security, they were rearchitecting their networks, a new focus on, you know, different thinking about network security and identity. >> Yeah. >> You play in all of those in partner for identity. >> Zeynep: Yeah. >> I almost, my question is, is was there kind of a knee jerk reaction to get point tools to plug some of those holes? >> Zeynep: Yes. >> And now they're...'cause we said at the time, this is a permanent shift in thinking. What we didn't think through it's coming to focus here at this conference is, okay, we did that, but now we created another problem. >> Zeynep: Yeah. Yeah. >> Now we're- >> Yes, yes. You're very right. I think, and it's very natural to do this, right? >> Sure. >> Every time a problem pops up, you want to fix it as quickly as possible. And you look... you survey who can help you with that. And then you kind of get going because cybersecurity is one of those areas where you can't really wait and do, you know, take time to fix those problems. So that happened a lot and it is happening. But what happened as a result of that. For example, I'll give you a data point from the actual survey that answers this very question. When we asked these executives what keeps them like up at night, like what's their biggest concern? A significant majority of them said, oh we're having difficulty with data management. And what that means is that all these tools that they've deployed, they're generating a lot of insights and data, but they're disconnected, right? So there is no one place where you can say, look at it holistically and come to conclusions very fast about how threat actors are moving in an organization. So that's a direct result of this proliferation of tools, if you will. And you're right. And it will...it's a natural thing to deploy products very quickly. But then you have to take a step back and say, how do I make this more effective? How do I bring things together, bring all my data together to be able to get to threats detect threats much faster? >> An unintended consequence of that quick fix. >> And become cyber resilient. We've been hearing a lot about cyber resiliency. >> Yes, yes. >> Recently and something that I was noting in the survey is only 25% of execs said, yeah, our cyber resilience and readiness is high. And you found that there was a lack of alignment between the boards and the executive levels. And we actually spoke with I think BJ yesterday on how are you guys and even some of your partners >> Yeah. >> How are you helping facilitate that alignment? We know security's always a board level- >> Zeynep: Yes. >> Conversation, but the lack of alignment was kind of surprising to me. >> Yeah. Well I think the good news is that I think we... cybersecurity is taking its place in board discussions more and more. Whether there's alignment or not, at least it's a topic, right? >> Yeah. That was also out of the survey that we saw. I think yes, we have a lot of, a big role to play in helping security executives communicate better with boards and c-level executives in their organizations. Because as we said, it's a very complex topic, and it has to be taken from two angles. When there's...it's a board level discussion. One, how are you reducing risk and making sure that you're resilient. Two, how do you think about return on investment and you know, what's the right level of investment and is that investment going to get us the return that we need? >> What do you think of this? So there's another interesting stat here. What keeps executives up at night? >> Mmhm. >> You mentioned difficulty of data management. Normally, the CISO response to what's your number one problem is lack of talent. >> Zeynep: Number three there, yes. Yeah. >> And it is maybe somewhat related to difficulty of data management, but maybe people have realized, you know what? I'm never going to solve this problem by throwing bodies at it. >> Yeah. >> I got to think of a better way to consolidate my data. Maybe partner with a company that can help me do that. And then the second one was scared of being left behind changes in the tech stack. So we're moving so fast to digitize. >> Zeynep: Yes. >> And security's still an afterthought. And so it's almost as though they're kind of rethinking the problems 'cause they know that they can't just solve the issue by throwing, you know, more hires at it 'cause they can't find the people. >> That is...you're absolutely spot on. The thing about cybersecurity skills gap, it's a reality. It's very real. It's a hard place to be. It's hard to ramp up sometimes. Also, there's a lot of turnover. But you're right in the sense that a lot of the manual work that is needed for cybersecurity, it's actually more sort of much easier to tackle with machines- >> Yeah. >> Than humans. It's a funny double click on the stat you just gave. In North America, the responders when we asked them like how they're coping with the skills shortage, they said we're automating more. So we're using more AI, we're using more process automation to make sure we do the heavy lifting with machines and then only present to the people what they're very good at, is making judgements, right? Very sort of like last minute judgment calls. In the other parts of the world, the top answer to that question is how you're tackling cybersecurity skill shortage was, we're actually trying to provide higher wages and better benefits to the existing p... so there's a little bit of a gap between the two. But I think, I think the world is moving towards the former, which is let's do as much as we can with AI and machines and automation in general and then let's make sure we're more in an automation assisted world versus a human first world. >> We also saw on the survey that ransomware was, you know, the big concern in the United States. Not as much, not that it's not a concern >> Lisa: Yeah. >> In other parts of the world. >> Zeynep: Yeah. >> But it wasn't number one. Why do you think that is? Is it 'cause maybe the US has more to lose? Is it, you know, more high profile or- >> Yeah. Look, I mean, yes you're right? So most responders said number one is ransomware. That's my biggest concern going into 2023. And it was for JAPAC and I think EMEA, Europe, it was supply chain attacks. >> Dave: Right. >> So I think US has been hit hard by ransomware in the past year. I think it's like fresh memory and that's why it rose to the top in various verticals. So I'm not surprised with that outcome. I think supply chain is more of a... we've, you know, we've been hit hard globally by that, and it's very new. >> Lisa: Yeah. >> So I think a lot of the European and JAPAC responders are responding to it from a perspective of, this is a problem I still don't know how to solve. You know, like, and it's like I need the right infrastructure to...and I need the right visibility into my software supply chain. It's very top of mind. So those were some of the differences, but you're right. That was a very interesting regional distinction as well. >> How do you take this data and then bring it back to your customers to kind of close the loop? Do you do that? Do you say, okay, hey, we're going to share this data with you, get realtime feedback- >> Zeynep: Yes. >> Dave: We often like to do that with data- >> Zeynep: Absolutely. >> Say okay...'cause you know, when you do a survey like this, you're like, oh, I wish we asked A, B and C. But it gives you, informs you as to where to double click. Is there a system to do that? Or process to do that? >> Yes. Our hope and goal is to do this every year and see how things are changing and then do some historical analysis as to how things are changing as well. But as I said in the very beginning, I think we take this and we say, okay, there's a lot of alignment in these areas, especially for us for our products to see if where our products are deployed to see if some of those numbers vary, you know, per product. Because we address as a company, we address a lot of these concerns. So then it's very encouraging to say, okay, with certain customers, we're going to go, we're going to have develop certain metrics and we're going to measure how much of a difference we're making with these stats. >> Well, I mean, if you can show that you're consolidating- >> Yeah. >> You know, the number of tools and show the business impact- >> Right. >> Exactly. >> Home run. >> Exactly. Yes- >> Speaking of business outcomes, you know, we have so many conversations around everything needs to be outcome-based. Can security become an enabler of business outcomes for organizations? >> Absolutely. Security has to be an enabler. So it's, you know, back to the security lagging behind the evolution of the digital transformation, I don't think it's possible to move fast without having security move fast with digital transformation. I don't think anybody would raise their hands and say, I'm just going to have the most creative, most interesting digital transformation journey. But, you know, security is say, so I think we're past that point where I think generally people do agree that security has to run as fast as digital transformation and really enable those business outcomes that everybody's proud of. So Yes. Yes it is. >> So...sorry. So chicken and egg, digital transformation, cyber transformation. >> Zeynep: Yes. >> Lisa: How are they related? Is one digital leading? >> They are two halves of the perfect solution. They have to coexist because otherwise if you're taking a lot of risk with your digital transformation, is it really worth going through a digital transformation? >> Yeah. >> Yeah. >> So there's a board over here. I'm looking at it and it started out blank. >> Yes. >> And it's what's next in cyber and basically- >> That's this. Yes. >> People can come through and they can write down, and there's some great stuff in there: 5G, cloud native, some technical stuff, automated meantime to repair or to remediation. >> Yeah. >> Somebody wrote AWS. The AWS guys left their mark, which is kind of cool. >> Zeynep: That's great. >> And so I'm wondering, so we always talk about... we just talked about earlier that cyber is a board...has become a board level you know, issue. I think even go back mid last decade, it was really starting to gain strength. What I'm looking for, and I dunno if there's anything in here that suggests this is going beyond the board. So it becomes this top down thing, not just the the SOC, not just the, you know, IT, not just the board. Now it's top down maybe it's bottom up, middle out. The awareness across the organization. >> Zeynep: Absolutely. >> And that's something that I think is that is a next big thing in cyber. I believe it's coming. >> Cybersecurity awareness is a topic. And you know, there are companies who do that, who actually educate just all of us who work for corporations on the best way to tackle, especially when the human is the source and the reason knowingly or unknowing, mostly unknowingly of cyber attacks. Their education and awareness is critical in preventing a lot of this...before our, you know tools even get in. So I agree with you that there is a cybersecurity awareness as a topic is going to be very, very popular in the future. >> Lena Smart is the CISO of MongoDB does... I forget what she calls it, but she basically takes the top security people in the company like the super geeks and puts 'em with those that know nothing about security, and they start having conversations. >> Zeynep: Yeah. >> And then so they can sort of be empathic to each other's point of view. >> Zeynep: Absolutely. >> And that's how she gets the organization to become cyber aware. >> Yes. >> It's brilliant. >> It is. >> So simple. >> Exactly. Well that's the beauty in it is the simplicity. >> Yeah. And there are programs just to put a plug. There are programs where you can simulate, for example, phishing attacks with your, you know employee base and your workforce. And then teach them at that moment when they fall for it, you know, what they should have done. >> I think I can make a family game night. >> Yeah. Yeah. (group laughs) >> I'm serious. That's a good little exercise For everybody. >> Yes. Yeah, exactly. >> It really is. Especially as the sophistication and smishing gets more and more common these days. Where can folks go to get their hands on this juicy survey that we just unpacked? >> We have it online, so if you go to the Palo Alto Networks website, there's a big link to the survey from there. So for sure there's a summary version that you can come in and you can have access to all the stats. >> Excellent. Zeynep, it's been such a pleasure having you on the program dissecting what's keeping CXOs up at night, what Palo Alto Networks is doing to really help organizations digitally transform cyber transformation and achieve that nirvana of cyber resilience. We appreciate so much your insights. >> Thanks very much. It's been the pleasure. >> Dave: Good to have you. >> Thank you >> Zeynep Ozdemir and Dave Vellante. I'm Lisa Martin. You're watching theCUBE, the leader in live and emerging tech coverage. (upbeat music)

foreign [Music] to the special presentation of cloud native at scale the cube and Platform 9 special presentation going in and digging into the next generation super cloud infrastructure as code and the future of application development we're here with dick Lee who's the Chief Architect and co-founder of platform nine pick great to see you Cube alumni we we met at openstack event in about eight years ago or later earlier uh when openstack was going great to see you and great congratulations on the success of platform nine thank you very much yeah you guys been at this for a while and this is really the the Year we're seeing the the crossover of kubernetes because of what happens with containers everyone now was realized and you've seen what docker's doing with the new Docker the open source Docker now just the success of containerization and now the kubernetes layer that we've been working on for years is coming bearing fruit this is huge exactly yes and so as infrastructure as code comes in we talked to baskar talking about super cloud I met her about you know the new Arlo our our lawn um you guys just launched the infrastructure's code is going to another level and it's always been devops infrastructure is code that's been the ethos that's been like from day one developers just code I think you saw the rise of serverless and you see now multi-cloud or on the horizon connect the dots for us what is the state of infrastructure as code today so I think I think um I'm glad you mentioned it everybody or most people know about infrastructure as code but with kubernetes I think that project has evolved at the concept even further and these days it's um infrastructure as configuration right so which is an evolution of infrastructure as code so instead of telling the system here's how I want my infrastructure by telling it you know do step a b c and d uh instead with kubernetes you can describe your desired State declaratively using things called manifest resources and then the system kind of magically figures it out and tries to converge the state towards the one that you specify so I think it's it's a even better version of infrastructure as code yeah and that really means it's developer just accessing resources okay that declare okay give me some compute stand me up some turn the lights on turn them off turn them on that's kind of where we see this going and I like the configuration piece some people say composability I mean now with open source so popular you don't have to have to write a lot of code this code being developed and so it's integration it's configuration these are areas that we're starting to see computer science principles around automation machine learning assisting open source because you've got a lot of code that's what you're hearing software supply chain issues so infrastructure as code has to factor in these new Dynamics can you share your opinion on these new dynamics of as open source grows the glue layers the configurations the integration what are the core issues I think one of the major core issues is with all that power comes complexity right so um You know despite its expressive Power Systems like kubernetes and declarative apis let you express a lot of complicated and complex Stacks right but you're dealing with um hundreds if not thousands of these yaml files or resources and so I think you know the emergence of systems and layers to help you manage that complexity is becoming a key Challenge and opportunity in this space I wrote a LinkedIn post today those comments about you know hey Enterprise is the new breed the trend of SAS companies moving uh our consumer consumer-like thinking into the Enterprise has been happening for a long time but now more than ever you're seeing it the old way used to be solve complexity with more complexity and then lock the customer in now with open source it's speed simplification and integration right these are the new Dynam power dynamics for developers so as companies are starting to now deploy and look at kubernetes what are the things that need to be in place because you have some I won't say technical debt but maybe some shortcuts some scripts here that make it look like infrastructure as code people have done some things to simulate or or make infrastructures code happen yes but to do it at scale yes is harder what's your take on this what's your view it's hard because there's a proliferation of of methods tools Technologies so for example today it's a very common for devops and platform engineering tools I mean sorry teams to have to deploy a large number of kubernetes clusters but then apply the applications and configurations on top of those clusters and they're using a wide range of tools to do this right for example maybe ansible or terraform or bash scripts to bring up the infrastructure and then the Clusters and then they may use a different set of tools such as Argo CD or other tools to apply configurations and applications on top of the Clusters so you have this sprawl of tools you also you also have this sprawl of configurations and files because the more objects you're dealing with the more resources you have to manage and there's a risk of drift that people call that where you know you think you have things under control but some people from various teams will make changes here and there and then before the end of the day systems break and you have no idea of tracking them so I think there's real need to kind of unify simplify and try to solve these problems using a smaller more unified set of tools and methodology apologies and that's something that we try to do with this new project Arlon yeah so so we're going to get to our line in a second I want to get to the yr lawn you guys announced that at argocon which was put on here in Silicon Valley at the community meeting by Intuit they had their own little day over their headquarters but before we get there um Bhaskar your CEO came on and he talked about super cloud at our inaugural event what's your definition of super cloud if you had to kind of explain that to someone at a cocktail party or someone in the industry technical how would you look at the super cloud Trend that's emerging has become a thing what's your what would be your contribution to that definition or the narrative well it's it's uh funny because I've actually heard of the term for the first time today speaking to you earlier today but I think based on what you said I I already get kind of some of the the gist and the the main Concepts it seems like uh super cloud the way I interpret that is you know um clouds and infrastructure um programmable infrastructure all of those things are becoming commodity in a way and everyone's got their own flavor but there's a real opportunity for people to solve real business Problems by perhaps trying to abstract away you know all of those various implementations and then building uh um better abstractions that are perhaps business or application specific to help companies and businesses solve real business problems yeah I remember it's a great great definition I remember not to date myself but back in the old days you know IBM had its proprietary Network operating system so the deck for the mini computer vintage deck net and sna respectively um but tcpip came out of the OSI the open systems interconnect and remember ethernet beat token ring out so not to get all nerdy for all the young kids out there look just look up token ring you'll see if I never heard of it it's IBM's you know a connection for the internet at the layer two is Amazon the ethernet right so if TCP could be the kubernetes and containers abstraction that made the industry completely change at that point in history so at every major inflection point where there's been serious industry change and wealth creation and business value there's been an abstraction Yes somewhere yes what's your reaction to that I think um this is um I think a saying that's been heard many times in this industry and I forgot who originated it but um I think the saying goes like there's no problem that can't be solved with another layer of indirection right and we've seen this over and over and over again where Amazon and its peers have inserted this layer that has simplified you know Computing and infrastructure management and I believe this trend is going to continue right the next set of problems are going to be solved with these insertions of additional abstraction layers I think that that's really a yeah it's going to continue it's interesting just when I wrote another post today on LinkedIn called the Silicon Wars AMD stock is down arm has been on the rise we've been reporting for many years now that arm's going to be huge it has become true if you look at the success of the infrastructure as a service layer across the clouds Azure AWS Amazon's clearly way ahead of everybody the stuff that they're doing with the Silicon and the physics and the atoms the pro you know this is where the Innovation they're going so deep and so strong at is the more that they get that gets gone they have more performance so if you're an app developer wouldn't you want the best performance and you'd want to have the best abstraction layer that gives you the most ability to do infrastructures code or infrastructure for configuration for provisioning for managing services and you're seeing that today with service meshes a lot of action going on in the service mesh area in this community of kubecon which we'll be covering so that brings up the whole what's next you guys just announced our lawn at argocon which came out of Intuit we've had Mariana Tesla out our supercloud event she's a CTO you know they're all in the cloud so there contributed that project where did Arlon come from what was the origination what's the purpose why our lawn why this announcement yeah so um the the Inception of the project this was the result of um us realizing that problem that we spoke about earlier which is complexity right with all of this these clouds these infrastructure all the variations around and you know compute storage networks and um the proliferation of tools we talked about the ansibles and terraforms and kubernetes itself you can think of that as another tool right we saw a need to solve that complexity problem and especially for people and users who use kubernetes at scale so when you have you know hundreds of clusters thousands of applications thousands of users spread out over many many locations there there needs to be a system that helps simplify that management right so that means fewer tools more expressive ways of describing the state that you want and more consistency and and that's why um you know we built um Arlon and we built it um recognizing that many of these problems or sub problems have already been solved so Arlon doesn't try to reinvent the wheel it instead rests on the shoulders of several Giants right so for example kubernetes is one building block get Ops and Argo CD is another one which provides a very structured way of applying configuration and then we have projects like cluster API and cross-plane which provide apis for describing infrastructure so Arlon takes all of those building blocks and um builds a thin layer which gives users a very expressive way of defining configuration and desired state so that's that's kind of the Inception and what's the benefit of that what does that give what does that give the developer the user in this case the developers the the platform engineer team members the devops engineers they uh get a ways to provision not just infrastructure and clusters but also applications and configurations they get away a system for provisioning configuring deploying and doing life cycle Management in a in a much simpler way okay especially as I said if you're dealing with a large number of applications so it's like an operating fabric if you will yes for them okay so let's get into what that means for up above and below the the abstraction or thin layer below is the infrastructure we talked a lot about what's going on below that yeah above our workloads at the end of the day and I talked to cxos and um I.T folks that are now devops Engineers they care about the workloads and they want the infrastructure's code to work they want to spend their time getting in the weeds figuring out what happened when someone made a push that that happened or something happened they need observability and they need to to know that it's working that's right and as my workloads running if effectively so how do you guys look at the workload side because now you have multiple workloads on these fabric right so workloads so kubernetes has defined kind of a standard way to describe workloads and you can you know tell kubernetes I want to run this container this particular way or you can use other projects that are in the kubernetes cloud native ecosystem like k-native where you can express your application in more at a higher level right but what's also happening is in addition to the workloads devops and platform engineering teams they need to very often deploy the applications with the Clusters themselves clusters are becoming this commodity it's it's becoming this um host for the application and it kind of comes bundled with it in many cases it's like an appliance right so devops teams have to provision clusters at a really incredible rate and they need to tear them down clusters are becoming more extremely like an ec2 instance spin up a cluster we've heard people used words like that that's right and before Arlon you kind of had to do all of that using a different set of tools as I explained so with our own you can kind of express everything together you can say I want a cluster with a health monitoring stack and a logging stack and this Ingress controller and I want these applications and these security policies you can describe all of that using something we call the profile and then you can stamp out your app your applications and your clusters and manage them in a very essentially standard that creates a mechanism it's standardized declarative kind of configurations and it's like a Playbook you just deploy it now what's this between say a script like I have scripts I can just automate Scripts or yes this is where that um declarative API and um infrastructures configuration comes in right because scripts yes you can automate scripts but the order in which they run matters right they can break things can break in the middle and um and sometimes you need to debug them whereas the declarative way is much more expressive and Powerful you just tell the system what you want and then the system kind of uh figures it out and there are these things called controllers which will in the background reconcile all the state to converge towards your desire to say it's a much more powerful expressive and reliable way of getting things done so infrastructure as configuration is built kind of on it's a superset of infrastructures code because different Evolution you need Edge restaurant's code but then you can configure The Code by just saying do it you're basically declaring and saying go go do that that's right okay so all right so Cloud native at scale take me through your vision of what that means someone says hey what is cloud native at scale mean what's success look like how does it roll out in the future as you that future next couple years I mean people are now starting to figure out okay it's not as easy as it sounds kubernetes has value we're going to hear this year kubecon a lot of this what is cloud native at scale mean yeah there are different interpretations but if you ask me when people think of scale they think of a large number of deployments right geographies many you know supporting thousands or tens or millions of users there's that aspect to scale there's also um an equally important aspect of scale which is also something that we try to address with Arlon and that is just complexity for the people operating this or configuring this right so in order to describe that desired State and in order to perform things like maybe upgrades or updates on a very large scale you want the humans behind that to be able to express and direct the system to do that in in relatively simple terms right and so we want uh the tools and the abstractions and the mechanisms available to the user to be as powerful but as simple as possible so there's I think there's going to be a number and there have been a number of cncf and Cloud native projects that are trying to attack that complexity problem as well and Arlon kind of Falls in in that category okay so I'll put you on the spot where I've got kubecon coming up and obviously this will be shipping this seg series out before what do you expect to see at kubecon issue it's the big story this year what's the what's the most important thing happening is it in the open source community and also within a lot of the the people jockeying for leadership I know there's a lot of projects and still there's some white space on the overall systems map about the different areas get runtime and observability in all these different areas what's the where's the action where's the smoke where's the fire where's the piece where's the tension yeah so uh I think uh one thing that has been happening over the past couple of coupons and I expect to continue and and that is uh the the word on the street is kubernetes getting boring right which is good right or I mean simple well um well maybe yeah invisible no drama right so so the rate of change of the kubernetes features and and all that has slowed but in a positive way um but um there's still a general sentiment and feeling that there's just too much stuff if you look at a stack necessary for uh hosting applications based on kubernetes they're just still too many moving Parts too many uh components right too much complexity I go I keep going back to the complexity problem so I expect kubecon and all the vendors and the players and the startups and the people there to continue to focus on that complexity problem and introduce a further simplifications uh to to the stack yeah Vic you've had a storied career VMware over decades with them uh obviously 12 years for the 14 years or something like that big number co-founder here platform I think it's been around for a while at this game uh we man we'll talk about openstack that project you we interviewed at one of their events so openstack was the beginning of that this new Revolution I remember the early days was it wasn't supposed to be an alternative to Amazon but it was a way to do more cloud cloud native I think we had a Colorado team at that time I mean it's a joke we you know about about the dream it's happening now now at platform nine you guys have been doing this for a while what's the what are you most excited about as the Chief Architect what did you guys double down on what did you guys pivot from or two did you do any pivots did you extend out certain areas because you guys are in a good position right now a lot of DNA in Cloud native um what are you most excited about and what is platform nine bring to the table for customers and for people in the industry watching this yeah so I think our mission really hasn't changed over the years right it's been always about taking complex open source software because open source software it's powerful it solves new problems you know every year and you have new things coming out all the time right openstack was an example within kubernetes took the World by storm but there's always that complexity of you know just configuring it deploying it running it operating it and our mission has always been that we will take all that complexity and just make it you know easy for users to consume regardless of the technology right so the successor to kubernetes you know I don't have a crystal ball but you know you have some indications that people are coming up of new and simpler ways of running applications there are many projects around there who knows what's coming uh next year or the year after that but platform will a Platform 9 will be there and we will you know take the Innovations from the the community we will contribute our own Innovations and make all of those things uh very consumable to customers simpler faster cheaper always a good business model technically to make that happen yeah I think the reigning in the chaos is key you know now we have now visibility into the scale final question before we depart you know this segment um what is that scale how many clusters do you see that would be a high a watermark for an at scale conversation around an Enterprise um is it workloads we're looking at or or clusters how would you yeah how would you describe that and when people try to squint through and evaluate what's a scale what's the at scale kind of threshold yeah and the number of clusters doesn't tell the whole story because clusters can be small in terms of the number of nodes or they can be large but roughly speaking when we say you know large-scale cluster deployments we're talking about um maybe a hundreds uh two thousands yeah and final final question what's the role of the hyperscalers you've got AWS continuing to do well but they got their core I asked they got a pass they're not too too much putting assess out there they have some SAS apps but mostly it's the ecosystem they have marketplaces doing over two billion dollars billions of transactions a year um and and it's just like just sitting there it has really they're now innovating on it but that's going to change ecosystems what's the role the cloud play and the cloud native at scale the the hyperscale yeah Abus Azure Google you mean from a business they have their own interests that you know that they're uh they will keep catering to they they will continue to find ways to lock their users into their ecosystem of uh services and and apis um so I don't think that's going to change right they're just going to keep well they got great uh performance I mean from a from a hardware standpoint yes that's going to be key right yes I think the uh the move from x86 being the dominant away and platform to run workloads is changing right that that that and I think the the hyperscalers really want to be in the game in terms of you know the the new risk and arm ecosystems and platforms yeah that joking aside Paul maritz when he was the CEO of VMware when he took over once said I remember our first year doing the cube the cloud is one big distributed computer it's it's hardware and you've got software and you got middleware and uh he kind of over these kind of tongue-in-cheek but really you're talking about large compute and sets of services that is essentially a distributed computer yes exactly it's we're back in the same game Vic thank you for coming on the segment appreciate your time this is uh Cloud native at scale special presentation with platform nine really unpacking super cloud rlon open source and how to run large-scale applications uh on the cloud cloud native philadelph4 developers and John Furrier with the cube thanks for watching and we'll stay tuned for another great segment coming right up foreign [Music]

>> From theCUBE studios in Palo Alto in Boston, bringing you data-driven insights from theCUBE in ETR. This is breaking analysis with Dave Vellante. >> ServiceNow is a company that investors love to love, but there's caution in the investor community right now is confusion about transitory inflation and higher interest rates looms. ServiceNow also suffers from a perfection syndrome of sorts. The company has seen that the slightest misstep can cause many freak outs from the investor community. So what it's done is it's architected a financial and communications model that allows it to beat expectations and raise its outlook on a consistent basis. Regardless, ServiceNow appears to be on track to vie for what its CEO Bill McDermott refers to as the next great enterprise software company. Wait, I thought Marc Benioff had his hands on that steering wheel. Hello everyone, and welcome to this week's Wikibon CUBE insights powered by ETR. In this breaking analysis, we'll dig into one of the companies we began following almost 10 years ago and provide some thoughts on ServiceNow's March to 15 billion by 2026, which we think is a highly probable achievement. In 2020, despite the contraction in IT spending, SeviceNow outperformed both the S&P 500 and the NASDAQ, but here's a view of 2021. And you can see while the stock has done well since it saw a softness in May and again in early June, and it bounced off that double bottom, it's performance is well below those other benchmarks. This is not a big surprise given the fact that this is a high growth stock and we all know that those names with high multiples get hurt in an inflationary environment, but still the gaps are notable. This is especially true given the performance of the company. It's not often that you see a company with four to $5 billion in revenue growing at a 30% clip, throwing off billions of dollars in free cash flow and increasing operating margins at 100 basis points a year and promising to do that over the next several years. In fact, I don't think we've ever seen that before. I remember years ago, when the trade press was criticizing SeviceNow for its lofty valuation, despite the fact that it was losing money, then CEO, Frank Slootman said to me, "Dave, we can be highly profitable tomorrow if we want it to be, but this is a marathon and we're planning to go big." So essentially Slootman was telling me that this company was going to be an ATM machine that prints money. And that seems to be how it's shaping up. I happened to be at SeviceNow headquarters in 2017, literally the first day on the job for John Donahoe, the CEO replaced Slootman, and I remember while I was there thinking Donahoe was certainly capable, but why the heck I said, would the board let Frank Slootman get away? You know what? It turned great for Slootman, he's at snowflake. Donahoe, I always felt was a consumer guy anyway, and not long for SeviceNow. And now you have this guy, new CEO, Bill McDermott at the helm. He's not a more qualified CEO for the company in my view. About two months ago, McDermott led a virtual investor day. We've had McDermott on theCUBE a couple of times back when he was CEO of SAP and this individual is very compelling. He's got JFK like looks and charisma, but more than that, he's passionate and convincing. And he obviously knows enterprise software. And with conviction, he laid the groundwork for how SeviceNow will get to $10 billion in revenue by 2024 on its way to 15 billion two years thereafter. And one of the big things McDermott's stressed was they're going to get there without any big M&A moves. And that's important because previously the door was left open for that possibility. And now the company is assuring investors that it can get there organically, even with slower growth. So this chart implies no big M&A, and you can see Slootman handed over the reigns at that year one tick on the horizontal axis. This was not a turnaround story. It was a rocket ship at the time. And look at the logos on this chart. This is a revenue view and SeviceNow is aiming to be the fastest to get to 10 billion in software industry history. SeviceNow is valuation just to sort of shift gears here for a minute blew by workdays years ago. Its sites are now set on SAP which is currently valued at 170 billion. And then there's Oracle and Salesforce. They're at around 250 billion and 225 billion in valuation respectively. And these lines back to revenue show the trajectory that these companies took to get to 10 billion. And you can see how SeviceNow plans to get there with those dotted lines. And this is why I call this a collision course with Salesforce, because I think Marc Benioff might say, "Hey, we are ready." Are the next great enterprise software company. We have no plans to give up that post, that mantle anytime soon. I want to share a clip from four years ago. something we've been saying for a long, long time. Roll the clip. >> As they say their goal now is to be four billion by 2020. It feels like, you know, when we first covered SeviceNow knowledge, we said, wow, this company reminds us a lot of the early days of Salesforce. They've got this platform you can develop on this platform, you know, call it paths or, you know, whatever you want to call it, but we at the time said, they're on a collision course with Salesforce. Now there's plenty of room for both of those companies in the marketplace. Salesforce obviously focused predominantly on Salesforce automation, SeviceNow really on workflow automation, but you can see those sort of two markets coming together. >> Now you may be thinking isn't Salesforce's revenue like 5X that of SeviceNow? And yes it is. But I would say a couple of things. One is that Salesforce has gotten to where it is with a lot of M&A, more than 60 acquisitions. At some high profile wants to like slack and Tableau as well as MuleSoft and Heroku back in the day and many others. So we'll see how far McDermott can get before he reverts to his inquisitive self that we saw at SAP. But the second thing I'll say is serviceNow positions itself as the platform of platforms. And the thing is it runs its own cloud. And when it does acquisitions, it replatforms the acquiree into the now platform so that it can drive integrations more seamlessly. That's fundamentally part of its value proposition, a big part of its value proposition. And that means it's somewhat limited on the acquisitions it can make, it has to be pretty selective. Otherwise it's got to do a heavy lift to get it the now platform. It's the power of the models, especially if customers can get to a single CMDB, that configuration database management system, which by the way, a lot of customers never get to that kind of skirt that, but remember SeviceNow is like the ERP for IT. So the more you can get to a single data model, the more effective you're going to be, especially in this data era where you got to put data at the core of your organization, something we've talked about a lot. And the third thing I'll mention the SeviceNow wants to use this platform to attack what it sees as a very large TAM as shown here. Now, a couple of things I want to point out. One is when SeviceNow IPO in 2012, a lot of the analysts said that they were way overvalued because they were in a market. It was help desk and writing tickets was a $2 billion business that was in decline and BMC remedy. Wasn't really that big of a base to attack. In 2013, the Wikibon team took a stab at sizing the TAM. I dug back into the old Wiki. We had well over 30 billion at the time and we expected the company to move deeper into IT and then beyond IT into lines of business and line of business management. Yeah, we felt we were being conservative. We thought the number could be as big as 100 billion, but we felt like putting that number out there, was too aggressive but, you know, it turns out from SeviceNow standpoint, it sees these new software opportunities coming together. And SeviceNow in a way they can double dip both in and beyond their current markets. What I mean by that is it can partner with, for instance, HCM vendors and then at the same time offer employee workflows. They can partner or even purchase RPA tools from specialists like UI path or automation anywhere. And it can go acquire a company which it did like Intel a bot and integrate what I would consider lighter-weight RPA into its platform. So it can manage workflows for best of breed and pick off functionality throughout the software stack. Now what's interesting in this chart is first, the size of the TAM that SeviceNow sees 175 billion, but also how it's now reorganizing its business around workflows, which you see in the left-hand side. This was done of course, to simplify the many, many, many things that you can buy from SeviceNow. But there's also speculation that SeviceNow is leveraging its orchestration and service catalog capabilities, which are meaningful from a revenue standpoint and using them to power these workflows because the way it was organized was both confusing and not as effective as it could be. Now, it's well known that SeviceNow has ITSM this comprises the biggest piece of its revenue pie, probably a couple billion. And it's adding to that with ITSM pro and ITSM enterprise going deeper, deeper into the ITSM space. And it's ITAM business is also doing well against the likes of Datadog and Elastic and Splunk and others and its acquisition of LightStep. It's going to push it further into this space, which is both crowded is morphing into observability as we've been reporting. What's unclear though is how well, for instance, HR and the CSM businesses are doing as sort of standalone businesses, you might remember they used to be standalone businesses with standalone GMs. They've sort of changed that up a little bit. So this is potentially not only a way to simplify, but also shuffle the deck chairs a bit and maybe prop up the non IT workflows, which then allows SeviceNow to show this chart, which essentially says to the street, see, we have this huge TAM and our TAM expansion strategy is working as the overall business is growing nicely yet the mix is shifting toward customer, employee and creator workflows. See how awesome our business is and see how smart we are. So this is possibly a way to hide some of the warts and accentuate the growth. Look, there's not a lot to criticize SeviceNow about, but they've been pretty good at featuring what some perceive as weaknesses. Like for instance, the way it marketed it's a multi-instance and turned that into an advantage as a better model. Even though the whole cloud world was going multitenant and within a ServiceNow you got to really plan new releases, which they drop every six months, although CJ decide. So he's SeviceNows head of products. He did say at the investor meeting, that event that they held last May, that they do certain releases now bi-monthly and even some bi-weekly. So, yeah, maybe a little bit of nitpicking here, but I always liked to question when such changes are made to the reporting structures to the street. And if workflows are the new black, so to speak, I wonder will SeviceNow start pricing by workflows versus what really has been a legacy of, you know, what's your ticket volume and how many agents need access to the model and we'll charge you accordingly? Now, I'm not a service pricing expert and they don't make it easy to figure out that pricing. So let's dig a little bit more on that and keep an eye on it. Now I want to turn to the customers survey data from ETR on ServiceNow. First, here's the latest update on IT spending from ETR, something that we've been tracking for quite some time. We've been consistently saying to expect this year a seven to 8% growth for 2021 IT spend off of last year's contraction. And the latest ETR survey data puts it right at 8%. So we really liked that number. You know, could even be higher push 10% this year. Now, let's look at the spending profile within the ETR dataset. Of the 1100 plus respondents to this quarter, there were 377 SeviceNow customers, and this chart shows the breakdown of net score or spending velocity among those respondents. Remember, net score is a measure of that spending momentum. What it does is it takes the lime green bar, which is adopting new, that says 11% of that 377 customers are adopting ServiceNow for the first time. It takes that lime green and it adds the forest green bar that's growth in spending of 6% or more this half relative to the first half. That's 43% of the customers that have been surveyed here. And then it subtracts out the reds, which is that pinkish is spending less, that's 3%, small number of spending less. And then the bright red is we're leaving the platform. That's a minuscule 1% of the respondents. And you can see the rest in that gray area is flat spending, which is ignored. And so what this does is it calculates out, you'd take the greens minus the reds. It calculates out to a net score 50% for SeviceNow, which is well above that magic 40% elevated mark that we'd like to see. It's rare for a company of this size, except for the hyperscalers. You see AWS and Microsoft and Google are up that high and oh, there's another great enterprise software company at the 45% net score level. Guess who that is, salesforce.com. But anyway, it's rare to see that large of a company have that much spending momentum in the ETR surveys. Now let's take a look at the time series data for ServiceNow. This chart shows the net score granularity over time. So you see the bars, that time series, the blue line is net score. And you can see that it was dragged down during last year's lockdown. As, even though SeviceNow did pretty well last year and it's now spiking back to pre-COVID levels, which is a very positive sign for the company. That red call-out that ETR makes it shows market share. That's an indicator of pervasiveness in the dataset. I'm not overlyconcern there that downturn. I don't think it's a meaningful indicator because ServiceNow revenue is skewed towards a big spender accounts and this is an account unit indicator, if you will not spending level metric. And okay, and here's another reason and why I'm not concerned about SeviceNow is a so-called market share number in the ETR dataset as ETR defines it. This is an X, Y Z view chart that we'd like to show here. We've got net score on the vertical axis and market share in the horizontal plane. This is focusing on enterprise software. So remember that 40% red line is the magic level, anything above that is really indicative of momentum. Oh look, there's Salesforce and ServiceNow on that little collision course that I talked about. Now, CEO McDermott, I would say as by the way, would his predecessors, look, we're a platform of platforms and we partner with other companies, we'll meet at the customer level and sure we'll integrate functions where we think it can add value to customers. But we also understand we have to work with the vendors that our customers are using. So it's all good, plenty of room for growth for all of us, which by the way is true. But I would say this, anyone who's ever been in the enterprise software industry knows that enterprise software execs and their salespeople believe that every dollar spent on software should go to them. And if it's a good market with momentum and growth, they believe they can either organically write software to deliver customer function and value, or they can acquire to fill gaps. So, well, what McDermott would say is true. The likes of Oracle, Microsoft, SAP, Salesforce, Infor, et cetera, they all want as big of a budget piece as possible in the enterprise software space. That's just the way it is. Now, we're going to close with some anecdotal comments from ETR insights, formerly called VENN, which is a round table discussion with CXOs. You can read the summaries when we post on Wikibon and SiliconANGLE but let me summarize. This first comment comes from an assistant VP in retail who says SeviceNow is a key part of their digital transformation. They moved off of BMC remedy two years ago for the global ticketing system. And this person is saying that while the platform is extremely powerful, you got to buy into specific modules to just get one feature that you want. You may not need a lot of the other features, so it starts to get expensive. The other thing this individual is saying is initially, it's a very services heavy project. And so I'll tell you, when you look at the SeviceNow ecosystem the big SIs, the big names, they have big appetites. They love to eat at the trough as I sometimes say, and they want big clients with big budgets. So if you're not one of those top 500 or 700 customers, the big name SIs, you know, they might not be for you. They're not going to pay attention to you. They're going after the big prizes. So what I would suggest is you call up someone like Jason Wojahn of third era, he's the CEO over there and he's got a lot of experience in this space or some more specialized SeviceNow consultancy like them because you're going to get better value for the money. And you're going to get short-term ROI faster with a long-term sustainable ROI as a measurable objective. And I think this last comment sums it up nice, let me to skip over the second one and go just jump to the third one. This basically says the platform is integrated. It's like a mesh. It's not a bunch of stovepipes and cul-de-sacs. Yes it's expensive, but people love it. And like the iPhone, it just works. And their feature pace is accelerating. So pretty strong testimonials, but I want to keep an eye on price transparency any possible backlash there and how the ecosystem evolves. It's something that we called out early on. It's an indicator and SeviceNow needs to continue to invest in that partner network is especially as it builds out its vertical industry practices and expands internationally. Okay, we'll leave it there for now. Remember I publish each week on wikibon.com and siliconangle.com. These episodes they're all available as podcasts. All you got to do is search for breaking analysis podcast. You can always connect with me on Twitter @DVellante or email me @david.vellantesiliconangle.com. Appreciate the comments on LinkedIn. And don't forget to check out etr.plus for all the survey data. This is Dave Vellante for theCUBE insights powered by ETR. Be well, and we'll see you next time. (upbeat music)

ladies and gentlemen this is your captain speaking we will soon be taking off on our way to altitude please keep your seatbelts fastened and remain in your seats we will be experiencing turbulence until we are above the clouds ladies and gentlemen we are now cruising at altitude sit back and enjoy the ride [Music] altitude is a community of thought leaders and pioneers cloud architects and enlightened network engineers who have individually and are now collectively leading their own IT teams and the industry on a path to lift cloud networking above the clouds empowering Enterprise IT to architect design and control their own cloud network regardless of the turbulent clouds beneath them it's time to gain altitude ladies and gentlemen Steve Mulaney president and CEO of aviatrix the leader of multi cloud networking [Music] [Applause] all right good morning everybody here in Santa Clara as well as to the what millions of people watching the livestream worldwide welcome to altitude 2020 all right so we've got a fantastic event today really excited about the speakers that we have today and the experts that we have and really excited to get started so one of the things I wanted to just share was this is not a one-time event it's not a one-time thing that we're gonna do sorry for the aviation analogy but you know sherry way aviatrix means female pilot so everything we do as an aviation theme this is a take-off for a movement this isn't an event this is a take-off of a movement a multi-cloud networking movement and community that we're inviting all of you to become part of and-and-and why we're doing that is we want to enable enterprises to rise above the clouds so to speak and build their network architecture regardless of which public cloud they're using whether it's one or more of these public clouds so the good news for today there's lots of good news but this is one good news is we don't have any powerpoint presentations no marketing speak we know that marketing people have their own language we're not using any of that in those sales pitches right so instead what are we doing we're going to have expert panels we've got Simone Rashard Gartner here we've got 10 different network architects cloud architects real practitioners they're going to share their best practices and there are real-world experiences on their journey to the multi cloud so before we start and everybody know what today is in the u.s. it's Super Tuesday I'm not gonna get political but Super Tuesday there was a bigger Super Tuesday that happened 18 months ago and maybe eight six employees know what I'm talking about 18 months ago on a Tuesday every enterprise said I'm gonna go to the cloud and so what that was was the Cambrian explosion for cloud for the price so Frank kibrit you know what a Cambrian explosion is he had to look it up on Google 500 million years ago what happened there was an explosion of life where it went from very simple single-cell organisms to very complex multi-celled organisms guess what happened 18 months ago on a Tuesday I don't really know why but every enterprise like I said all woke up that day and said now I'm really gonna go to cloud and that Cambrian explosion of cloud went meant that I'm moving from very simple single cloud single use case simple environment to a very complex multi cloud complex use case environment and what we're here today is we're gonna go and dress that and how do you handle those those those complexities and when you look at what's happening with customers right now this is a business transformation right people like to talk about transitions this is a transformation and it's actually not just the technology transformation it's a business transformation it started from the CEO and the boards of enterprise customers where they said I have an existential threat to the survival of my company if you look at every industry who they're worried about is not the other 30 year old enterprise what they're worried about is the three year old enterprise that's leveraging cloud that's leveraging AI and that's where they fear that they're going to actually get wiped out right and so because of this existential threat this is CEO lead this is board led this is not technology led it is mandated in the organization's we are going to digitally transform our enterprise because of this existential threat and the movement to cloud is going to enable us to go do that and so IT is now put back in charge if you think back just a few years ago in cloud it was led by DevOps it was led by the applications and it was like I said before their Cambrian explosion is very simple now with this Cambrian explosion and enterprises getting very serious and mission critical they care about visibility they care about control they care about compliance conformance everything governance IT is in charge and and and that's why we're here today to discuss that so what we're going to do today is much of things but we're gonna validate this journey with customers do they see the same thing we're gonna validate the requirements for multi-cloud because honestly I've never met an enterprise that is not going to be multi-cloud many are one cloud today but they all say I need to architect my network for multiple clouds because that's just what the network is there to support the applications and the applications will run and whatever cloud it runs best in and you have to be prepared for that the second thing is is is architecture again with the IT in charge you architecture matters whether it's your career whether it's how you build your house it doesn't matter horrible architecture your life is horrible forever good architecture your life is pretty good so we're gonna talk about architecture and how the most fundamental and critical part of that architecture and that basic infrastructure is the network if you don't get that right nothing works right way more important and compute way more important than storm dense storage network is the foundational element of your infrastructure then we're going to talk about day 2 operations what does that mean well day 1 is one day of your life that's who you wire things up they do and beyond I tell everyone in networking and IT it's every day of your life and if you don't get that right your life is bad forever and so things like operations visibility security things like that how do I get my operations team to be able to handle this in an automated way because it's not just about configuring it in the cloud it's actually about how do I operationalize it and that's a huge benefit that we bring as aviatrix and then the last thing we're going to talk and it's the last panel we have I always say you can't forget about the humans right so all this technology all these things that we're doing it's always enabled by the humans at the end of the day if the humans fight it it won't get deployed and we have a massive skills gap in cloud and we also have a massive skill shortage you have everyone in the world trying to hire cloud network architects right there's just not enough of them going around so at aviatrix as leaders knew we're gonna help address that issue and try to create more people we created a program and we call the ACE program again an aviation theme it stands for aviatrix certified engineer very similar to what Cisco did with CC IES where Cisco taught you about IP networking a little bit of Cisco we're doing the same thing we're gonna teach network architects about multi-cloud networking and architecture and yeah you'll get a little bit of aviatrix training in there but this is the missing element for people's careers and also within their organization so we're gonna we're gonna go talk about that so great great event great show when try to keep it moving I'd next want to introduce my my host he's the best in the business you guys have probably seen him multiple million times he's the co CEO and co-founder of Tube John Fourier okay awesome great great speech they're awesome I totally agree with everything you said about the explosion happening and I'm excited here at the heart of Silicon Valley to have this event it's a special digital event with the cube and aviatrix where we live streaming to millions of people as you said maybe not a million maybe not really take this program to the world this is a little special for me because multi-cloud is the hottest wave and cloud and cloud native networking is fast becoming the key engine of the innovation so we got an hour and a half of action-packed programming we have a customer panel two customer panels before that Gartner is going to come on talk about the industry we have a global system integrators we talk about how they're advising and building these networks and cloud native networking and then finally the Aces the aviatrix certified engineer is gonna talk more about their certifications and the expertise needed so let's jump right in and let's ask someone rashard to come on stage from Gartner we'll check it all up [Applause] [Music] okay so kicking things off certain started gartner the industry experts on cloud really kind of more to your background talk about your background before you got the gardener yeah before because gardener was a chief network architect of a fortune five companies with thousands of sites over the world and I've been doing everything and IT from a C programmer in the 90 to a security architect to a network engineer to finally becoming a network analyst so you rode the wave now you're covering at the marketplace with hybrid cloud and now moving quickly to multi cloud is really I was talking about cloud natives been discussed but the networking piece is super important how do you see that evolving well the way we see Enterprise adapt in cloud first thing you do about networking the initial phases they either go in a very ad hoc way is usually led by non non IT like a shadow whitey or application people or some kind of DevOps team and it's it just goes as it's completely unplanned decreed VP sees left and right with a different account and they create mesh to manage them and their direct connect or Express route to any of them so that's what that's a first approach and on the other side again it within our first approach you see what I call the lift and shift way we see like Enterprise IT trying to basically replicate what they have in a data center in the cloud so they spend a lot of time planning doing Direct Connect putting Cisco routers and f5 and Citrix and any checkpoint Palo Alto divides the data that are sent removing that to that cloud and I ask you the aha moments gonna come up a lot of our panels is where people realize that it's a multi cloud world I mean they either inherit clouds certainly they're using public cloud and on-premises is now more relevant than ever when's that aha moment that you're seeing where people go well I got to get my act together and get on this well the first but even before multi-cloud so these two approach the first one like the adduct way doesn't scale at some point idea has to save them because they don't think about the two they don't think about operations they have a bunch of VPC and multiple clouds the other way that if you do the left and shift wake they cannot take any advantages of the cloud they lose elasticity auto-scaling pay by the drink these feature of agility features so they both realize okay neither of these ways are good so I have to optimize that so I have to have a mix of what I call the cloud native services within each cloud so they start adapting like other AWS constructor is your construct or Google construct then that's I would I call the up optimal phase but even that they they realize after that they are very different all these approaches different the cloud are different identities is completely difficult to manage across clouds I mean for example AWS has accounts there's subscription and in adarand GCP their projects it's a real mess so they realize well I can't really like concentrate used the cloud the cloud product and every cloud that doesn't work so I have I'm doing multi cloud I like to abstract all of that I still wanna manage the cloud from an API to interview I don't necessarily want to bring my incumbent data center products but I have to do that in a more API driven cloud they're not they're not scaling piece and you were mentioning that's because there's too many different clouds yes that's the piece there so what are they doing whether they really building different development teams as its software what's the solution well this the solution is to start architecting the cloud that's the third phase I call that the multi cloud architect phase where they have to think about abstraction that works across cloud fact even across one cloud it might not scale as well if you start having like 10,000 security group in AWS that doesn't scale you have to manage that if you have multiple VPC it doesn't scale you need a third party identity provider so it barely scales within one cloud if you go multiple cloud it gets worse and worse see way in here what's your thoughts I thought we said this wasn't gonna be a sales pitch for aviatrix you just said exactly what we do so anyway I'm just a joke what do you see in terms of where people are in that multi cloud a lot of people you know everyone I talked to started in one cloud right but then they look and they say okay but I'm now gonna move to adjourn I'm gonna move do you see a similar thing well yes they are moving but they're not there's not a lot of application that use a tree cloud at once they move one app in deserve one app in individuals one get happened Google that's what we see so far okay yeah I mean one of the mistakes that people think is they think multi-cloud no one is ever gonna go multi-cloud for arbitrage they're not gonna go and say well today I might go into Azure because I got a better rate of my instance that's never do you agree with that's never going to happen what I've seen with enterprise is I'm gonna put the workload in the app the app decides where it runs best that may be a sure maybe Google and for different reasons and they're gonna stick there and they're not gonna move let me ask you infrastructure has to be able to support from a networking team be able to do that do you agree with that yes I agree and one thing is also very important is connecting to that cloud is kind of the easiest thing so though while I run Network part of the cloud connectivity to the cloud is kind of simple I agree IPSec VP and I reckon Express that's a simple part what's difficult and even a provisioning part is easy you can use terraform and create v pieces and v nets across which we cloud provider right what's difficult is the day-to-day operations so it's what to find a to operations what is that what does that actually mean this is the day-to-day operations after it you know the natural let's add an app let's add a server let's troubleshoot a problem so what so your life something changes how would he do so what's the big concerns I want to just get back to this cloud native networking because everyone kind of knows with cloud native apps are that's been a hot trend what is cloud native networking how do you how do you guys define that because that seems to be the oddest part of the multi-cloud wave that's coming as cloud native networking well there's no you know official garner definition but I can create one on another spot it's do it I just want to leverage the cloud construct and a cloud epi I don't want to have to install like like for example the first version was let's put a virtual router that doesn't even understand and then the cloud environment right if I have if I have to install a virtual machine it has to be cloud aware it has to understand the security group if it's a router it has to be programmable to the cloud API and and understand the cloud environment you know one things I hear a lot from either see Saussure CIOs or CXOs in general is this idea of I'm definitely on going API so it's been an API economy so API is key on that point but then they say okay I need to essentially have the right relationship with my suppliers aka clouds you call it above the clouds so the question is what do i do from an architecture standpoint do I just hire more developers and have different teams because you mentioned that's a scale point how do you solve this this problem of okay I got AWS I got GCP or Azure or whatever do I just have different teams or just expose api's where is that optimization where's the focus well I take what you need from an android point of view is a way a control plane across the three clouds and be able to use the api of the cloud to build networks but also to troubleshoot them and do they to operation so you need a view across a three cloud that takes care of routing connectivity that's you know that's the aviatrix plug of you right there so so how do you see so again your Gartner you you you you see the industry you've been a network architect how do you see this this plane out what are the what are the legacy incumbent client-server on-prem networking people gonna do well these versus people like aviatrix well how do you see that plane out well obviously all the incumbent like Arista cisco juniper NSX right they want to basically do the lift and ship or they want to bring and you know VM I want to bring in a section that cloud they call that NSX everywhere and cisco monks bring you star in the cloud recall that each guy anywhere right so everyone what and and then there's cloud vision for my red star and contrail is in the cloud so they just want to bring the management plain in the cloud but it's still based most of them it's still based on putting a VM them in controlling them right you you extend your management console to the cloud that's not truly cloud native right cloud native you almost have to build it from scratch we like to call that cloud naive clown that close one letter yeah so that was a big con surgeon i reinvent take the tea out of cloud native its cloud naive i went super viral you guys got t-shirts now i know you love it but yeah but that really ultimately is kind of a double-edged sword you got to be you can be naive on the on the architecture side and rolling out but also suppliers are can be naive so how would you define who's naive and who's not well in fact they're evolving as well so for example in cisco you it's a little bit more native than other ones because they're really ACI in the cloud you call you you really like configure api so the cloud and nsx is going that way and so is Arista but they're incumbent they have their own tools it's difficult for them they're moving slowly so it's much easier to start from scratch Avenue like and you know and network happiness started a few years ago there's only really two aviatrix was the first one they've been there for at least three or four years and there's other ones like Al Kyra for example that just started now that doing more connectivity but they want to create an overlay network across the cloud and start doing policies and trying abstracting all the clouds within one platform so I gotta ask you I interviewed an executive at VMware Sanjay Pune and he said to me at RSA last week oh the only b2 networking vendors left Cisco and VMware what's your respect what's your response to that obviously I mean when you have these waves as new brands that emerge like AV X and others though I think there'll be a lot of startups coming out of the woodwork how do you respond to that comment well there's still a data center there's still like a lot of action on campus and there's the one but from the cloud provisioning and clown networking in general I mean they're behind I think you know in fact you don't even need them to start to it you can if you're small enough you can just keep if you're in AWS you can user it with us construct they have to insert themselves I mean they're running behind they're all certainly incumbents I love the term Andy Jesse's that Amazon Web Services uses old guard new guard to talk about the industry what does the new guard have to do the new and new brands that emerge in is it be more DevOps oriented neck Nets a cops is that net ops is the programmability these are some of the key discussions we've been having what's your view on how you see this program their most important part is they have to make the network's simple for the dev teams and from you cannot have that you cannot make a phone call and get it via line in two weeks anymore so if you move to that cloud you have to make the cloud construct as simple enough so that for example a dev team could say okay I'm going to create this VP see but this VP see automatically being your associate to your account you cannot go out on the internet you have to go to the transit VP C so there's a lot of action in terms of the I am part and you have to put the control around them too so to make it as simple as possible you guys both I mean you're the COC aviatrix but also you guys a lot of experience going back to networking going back to I call the OSI mace which for us old folks know that means but you guys know this means I want to ask you the question as you look at the future of networking here a couple of objectives oh the cloud guys they got networking we're all set with them how do you respond to the fact that networking is changing and the cloud guys have their own networking what some of the pain points that's going on premises and these enterprises so are they good with the clouds what needs what are the key things that's going on in networking that makes it more than just the cloud networking what's your take on well I as I said earlier that once you you could easily provision in the cloud you can easily connect to that cloud is when you start troubleshooting application in the cloud and try to scale so this that's where the problem occurs see what you're taking on it and you'll hear from the from the customers that that we have on stage and I think what happens is all the cloud the clouds by definition designed to the 80/20 rule which means they'll design 80% of the basic functionality and they'll lead the 20% extra functionality that of course every enterprise needs they'll leave that to ISVs like aviatrix because why because they have to make money they have a service and they can't have huge instances for functionality that not everybody needs so they have to design to the common and that's they all do it right they have to and then the extra the problem is that can be an explosion that I talked about with enterprises that's holy that's what they need that they're the ones who need that extra 20% so that's that's what I see is is there's always gonna be that extra functionality the in in an automated and simple way that you talked about but yet powerful with up with the visibility and control that they expect of on prep that that's that kind of combination that yin and the yang that people like us are providing some I want to ask you were gonna ask some of the cloud architect customer panels it's the same question this pioneers doing some work here and there's also the laggards who come in behind the early adopters what's gonna be the tipping point what are some of those conversations that the cloud architects are having out there or what's the signs that they need to be on this multi cloud or cloud native networking trend what are some the signals that are going on in their environment what are some of the threshold or things that are going on that there can pay attention to well well once they have application and multiple cloud and they have they get wake up at 2:00 in the morning to troubleshoot them they don't know it's important so I think that's the that's where the robber will hit the road but as I said it's easier to prove it it's okay it's 80s it's easy user transit gateway put a few V pcs and you're done and use create some presents like equinox and do Direct Connect and Express route with Azure that looks simple is the operations that's when they'll realize okay now I need to understand our car networking works I also need a tool that give me visibility and control not button tell me that I need to understand the basic underneath it as well what are some of the day in the life scenarios that you envision happening with multi cloud because you think about what's happening it kind of has that same vibe of interoperability choice multi-vendor because you have multi clouds essentially multi vendor these are kind of old paradigms that we've lived through the client-server and internet working wave what are some of those scenarios of success and that might be possible it would be possible with multi cloud and cloud native networking well I think once you have good enough visibility to satisfy your customers you know not only like to keep the service running an application running but to be able to provision fast enough I think that's what you want to achieve small final question advice for folks watching on the live stream if they're sitting there as a cloud architect or a CXO what's your advice to them right now in this market because honestly public check hybrid cloud they're working on that that gets on-premise is done now multi-class right behind it what's your advice the first thing they should do is really try to understand cloud networking for each of their cloud providers and then understand the limitation and is what their cloud service provider offers enough or you need to look to a third party but you don't look at a third party to start to it especially an incumbent one so it's tempting to say on and I have a bunch of f5 experts nothing against f5 I'm going to bring my five in the cloud when you can use a needle be that automatically understand ease ease and auto-scaling and so on and you understand that's much simpler but sometimes you need you have five because you have requirements you have like AI rules and that kind of stuff that you use for years you cannot do it's okay I have requirement and that net I'm going to use legacy stuff and then you have to start thinking okay what about visibility control about the tree cloud but before you do that you have to understand the limitation of the existing cloud providers so first try to be as native as possible until things don't work after that you can start taking multi-cloud great insight somewhat thank you for coming someone in charge with Gardner thanks for sharing thank you appreciate it [Applause] informatica is known as the leading enterprise cloud data management company we are known for being the top in our industry in at least five different products over the last few years especially we've been transforming into a cloud model which allows us to work better with the trends of our customers in order to see agile and effective in a business you need to make sure that your products and your offerings are just as relevant in all these different clouds than what you're used to and what you're comfortable with one of the most difficult challenges we've always had is that because we're a data company we're talking about data that a customer owns some of that data may be in the cloud some of that data may be on Prem some of them data may be actually in their data center in another region or even another country and having that data connect back to our systems that are located in the cloud has always been a challenge when we first started our engagement with aviatrix we only had one plan that was Amazon it wasn't till later that a jerk came up and all of a sudden we found hey the solution we already had in place for aviatrix already working in Amazon and now works in Missouri as well before we knew it GCP came up but it really wasn't a big deal for us because we already had the same solution in Amazon and integer now just working in GCP by having a multi cloud approach we have access to all three of them but more commonly it's not just one it's actually integrations between multiple we have some data and ensure that we want to integrate with Amazon we have some data in GCP that we want to bring over to a data Lake assure one of the nice things about aviatrix is that it gives a very simple interface that my staff can understand and use and manage literally hundreds of VPNs around the world and while talking to and working with our customers who are literally around the world now that we've been using aviatrix for a couple years we're actually finding that even problems that we didn't realize we had were actually solved even before we came across the problem and it just worked cloud companies as a whole are based on reputation we need to be able to protect our reputation and part of that reputation is being able to protect our customers and being able to protect more importantly our customers data aviatrix has been helpful for us in that we only have one system that can manage this whole huge system in a simple easy direct model aviatrix is directly responsible for helping us secure and manage our customers not only across the world but across multiple clouds users don't have to be VPN or networking experts in order to be able to use the system all the members on my team can manage it all the members regardless of their experience can do different levels of it one of the unexpected two advantages of aviatrix is that I don't have to sell it to my management the fact that we're not in the news at three o'clock in the morning or that we don't have to get calls in the middle of the night no news is good news especially in networking things that used to take weeks to build are done in hours I think the most important thing about a matrix is it provides me consistency aviatrix gives me a consistent model that I can use across multiple regions multiple clouds multiple customers okay welcome back to altitude 2020 for the folks on the livestream I'm John for Steve Mulaney with CEO of aviatrix for our first of two customer panels on cloud with cloud network architects we got Bobby Willoughby they gone Luis Castillo of National Instruments and David should Nick with fact set guys welcome to the stage for this digital event come on up [Music] hey good to see you thank you okay okay customer panelist is my favorite part we get to hear the real scoop we got the gardener giving us the industry overview certainly multi clouds very relevant and cloud native networking is the hot trend with the live stream out there and the digital event so guys let's get into it the journey is you guys are pioneering this journey of multi cloud and cloud native networking and it's soon gonna be a lot more coming so I want to get into the journey what's it been like is it real you got a lot of scar tissue and what are some of the learnings yeah absolutely so multi cloud is whether or not we we accepted as a network engineers is a is a reality like Steve said about two years ago companies really decided to to just to just bite the bullet and and and move there whether or not whether or not we we accept that fact we need to now create a consistent architecture across across multiple clouds and that that is challenging without orchestration layers as you start managing different different tool sets in different languages across different clouds so that's it's really important that to start thinking about that guys on the other panelists here there's different phases of this journey some come at it from a networking perspective some come in from a problem troubleshooting what's what's your experiences yeah so from a networking perspective it's been incredibly exciting it's kind of a once-in-a-generation 'el opportunity to look at how you're building out your network you can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years but it just never really worked on pram so it's really it's really exciting to look at all the opportunities that we have and then all the interesting challenges that come up that you that you get to tackle an effect said you guys are mostly AWS right yep right now though we are looking at multiple clouds we have production workloads running in multiple clouds today but a lot of the initial work has been with Amazon and you've seen it from a networking perspective that's where you guys are coming at it from yep yeah we evolved more from a customer requirement perspective started out primarily as AWS but as the customer needed more resources to measure like HPC you know as your ad things like that even recently Google at Google Analytics our journey has evolved into mortal multi-cloud environment Steve weigh in on the architecture because this has been the big conversation I want you to lead this second yeah so I mean I think you guys agree the journey you know it seems like the journey started a couple years ago got real serious the need for multi-cloud whether you're there today of course it's gonna be there in the future so that's really important I think the next thing is just architecture I'd love to hear what you you know had some comments about architecture matters it all starts I mean every Enterprise that I talk to maybe talk about architecture and the importance of architecture maybe Bobby it's a particular perspective we sorted a journey five years ago Wow okay and we're just now starting our fourth evolution of our network architect and we'll call it networking security net sec yep adverse adjusters network and that fourth generation or architectures be based primarily upon Palo Alto Networks an aviatrix a matrix doing the orchestration piece of it but that journey came because of the need for simplicity okay I need for multi-cloud orchestration without us having to go and do reprogramming efforts across every cloud as it comes along right I guess the other question I also had around architectures also Louis maybe just talk about I know we've talked a little bit about you know scripting right and some of your thoughts on that yeah absolutely so so for us we started we started creating the network constructs with cloud formation and we've we've stuck with that for the most part what's interesting about that is today on premise we have a lot of a lot of automation around around how we provision networks but cloud formation has become a little bit like the new manual for us so we're now having issues with having to to automate that component and making it consistent with our on-premise architecture making it consistent with Azure architecture and Google cloud so it's really interesting to see to see companies now bring that layer of abstraction that SD when brought to the to the wine side now it's going up into into the into the cloud networking architecture so on the fourth generation of you mentioned you're in the fourth gen architecture what do you guys what have you learned is there any lessons scar tissue what to avoid what worked what was some of the there was a path that's probably the biggest list and there is when you think you finally figured it out you have it right Amazon will change something as you change something you know transit gateways a game changer so in listening to the business requirements is probably the biggest thing we need to do up front but I think from a simplicity perspective like I said we don't want to do things four times we want to do things one time we won't be able to write to an API which aviatrix has and have them do the orchestration for us so that we don't have to do it four times how important is architecture in the progression is it you guys get thrown in the deep end to solve these problems or you guys zooming out and looking at it it's a I mean how are you guys looking at the architecture I mean you can't get off the ground if you don't have the network there so all of those there we've gone through similar evolutions we're on our fourth or fifth evolution I think about what we started off with Amazon without a direct connect gate without a transit Gateway without a lot of the things that are available today kind of the 80/20 that Steve was talking about just because it wasn't there doesn't mean we didn't need it so we needed to figure out a way to do it we couldn't say oh you need to come back to the network team in a year and maybe Amazon will have a solution for it right you need to do it now and in evolve later and maybe optimize or change the way you're doing things in the future but don't sit around and wait you can I'd love to have you guys each individually answer this question for the live stream because it comes up a lot a lot of cloud architects out in the community what should they be thinking about the folks that are coming into this proactively and/or realizing the business benefits are there what advice would you guys give them an architecture what should be they be thinking about and what are some guiding principles you could share so I would start with looking at an architecture model that that can that can spread and and give consistency they're different to different cloud vendors that you will absolutely have to support cloud vendors tend to want to pull you into using their native toolset and that's good if only it was realistic to talk about only one cloud but because it doesn't it's it's it's super important to talk about and have a conversation with the business and with your technology teams about a consistent model so that's the David yeah talking as earlier about day two operations so how do I design how do I do my day one work so that I'm not you know spending eighty percent of my time troubleshooting or managing my network because I'm doing that then I'm missing out on ways that I can make improvements or embrace new technologies so it's really important early on to figure out how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on Bobby your advice the architect I don't know what else I can do that simplicity of operations is key alright so the holistic view of day to operation you mentioned let's can jump in day one is your your your getting stuff set up day two is your life after all right this is kinda what you're getting at David so what does that look like what are you envisioning as you look at that 20 mile stair out post multi-cloud world what are some of the things that you want in a day to operations yeah infrastructure is code is really important to us so how do we how do we design it so that we can fit start making network changes and fitting them into like a release pipeline and start looking at it like that rather than somebody logging into a router CLI and troubleshooting things on in an ad hoc nature so moving more towards the DevOps model is anything on that day - yeah I would love to add something so in terms of day 2 operations you can you can either sort of ignore the day 2 operations for a little while where you get well you get your feet wet or you can start approaching it from the beginning the fact is that the the cloud native tools don't have a lot of maturity in that space and when you run into an issue you're gonna end up having a bad day going through millions and millions of logs just to try to understand what's going on so that's something that that the industry just now is beginning to realize it's it's such a such a big gap I think that's key because for us we're moving to more of an event-driven or operations in the past monitoring got the job done it's impossible to modern monitor something there's nothing there when the event happens all right so the event-driven application and then detect is important yeah I think garden was all about the cloud native wave coming into networking that's gonna be a serious thing I want to get you guys perspectives I know you have different views of how you come into the journey and how you're executing and I always say the beauties in the eye of the beholder and that kind of applies how the networks laid out so Bobby you guys do a lot of high-performance encryption both on AWS and Azure that's kind of a unique thing for you how are you seeing that impact with multi cloud yeah and that's a new requirement for us to where we we have an intern crypt and they they ever get the question should I encryption and I'll encrypt the answer is always yes you should encrypt when you can encrypt for our perspective we we need to migrate a bunch of data from our data centers we have some huge data centers and then getting that data to the cloud is the timely experiencing some cases so we have been mandated that we have to encrypt everything leaving the data center so we're looking at using the aviatrix insane mode appliances to be able to encrypt you know 10 20 gigabits of data as it moves to the cloud itself David you're using terraform you got fire Ned you've got a lot of complexity in your network what do you guys look at the future for yours environment yeah so something exciting that or yeah now is fire net so for our security team they obviously have a lot of a lot of knowledge base around Palo Alto and with our commitments to our clients you know it's it's it's not very easy to shift your security model to a specific cloud vendor right so there's a lot of stuck to compliance of things like that where being able to take some of what you've you know you've worked on for years on Bram and put it in the cloud and have the same type of assurance that things are gonna work and be secure in the same way that they are on prem helps make that journey into the cloud a lot easier and Louis you guys got scripting and get a lot of things going on what's your what's your unique angle on this yeah no absolutely so full disclosure I'm not a not not an aviatrix customer yet it's ok we want to hear the truth that's good Ellis what are you thinking about what's on your mind no really when you when you talk about implementing the tool like this it's really just really important to talk about automation and focus on on value so when you talk about things like and things like so yeah encrypting tunnels and encrypting the paths and those things are it should it should should be second nature really when you when you look at building those backends and managing them with your team it becomes really painful so tools like aviatrix that that add a lot of automation it's out of out of sight out of mind you can focus on the value and you don't have to focus on so I gotta ask you guys I see AV traces here they're they're a supplier to the sector but you guys are customers everyone's pitching you stuff people are not gonna buy my stuff how do you guys have that conversation with the suppliers like the cloud vendors and other folks what's the what's it like where API all the way you got to support this what are some of the what are some of your requirements how do you talk to and evaluate people that walk in and want to knock on your door and pitch you something what's the conversation like um it's definitely it's definitely API driven we we definitely look at the at that the API structure of the vendors provide before we select anything that that is always first in mind and also what a problem are we really trying to solve usually people try to sell or try to give us something that isn't really valuable like implementing a solution on the on the on the cloud isn't really it doesn't really add a lot of value that's where we go David what's your conversation like with suppliers you have a certain new way to do things as as becomes more agile and essentially the networking become more dynamic what are some of the conversation is with the either incumbents or new new vendors that you're having what it what do you require yeah so ease of use is definitely definitely high up there we've had some vendors come in and say you know hey you know when you go to set this up we're gonna want to send somebody on site and they're gonna sit with you for your day to configure it and that's kind of a red flag what wait a minute you know do we really if one of my really talented engineers can't figure it out on his own what's going on there and why is that so you know having having some ease-of-use and the team being comfortable with it and understanding it is really important Bobby how about you I mean the old days was do a bake-off and you know the winner takes all I mean is it like that anymore what's the Volvic bake-off last year first you win so but that's different now because now when you you get the product you can install the product in AWS energy or have it up and running a matter of minutes and so the key is is they can you be operational you know within hours or days instead of weeks but but do we also have the flexibility to customize it to meet your needs could you want to be you won't be put into a box with the other customers we have needs that surpass their cut their needs yeah I almost see the challenge that you guys are living where you've got the cloud immediate value to make an roll-up any solutions but then you have might have other needs so you've got to be careful not to buy into stuff that's not shipping so you're trying to be proactive at the same time deal with what you got I mean how do you guys see that evolving because multi-cloud to me is definitely relevant but it's not yet clear how to implement across how do you guys look at this baked versus you know future solutions coming how do you balance that so again so right now we we're we're taking the the ad hoc approach and and experimenting with the different concepts of cloud and really leveraging the the native constructs of each cloud but but there's a there's a breaking point for sure you don't you don't get to scale this I like like Simone said and you have to focus on being able to deliver a developer they're their sandbox or their play area for the for the things that they're trying to build quickly and the only way to do that is with the with with some sort of consistent orchestration layer that allows you to so you've got a lot more stuff to be coming pretty quickly IDEs area I do expect things to start to start maturing quite quite quickly this year and you guys see similar trend new stuff coming fast yeah part of the biggest challenge we've got now is being able to segment within the network being able to provide segmentation between production on production workloads even businesses because we support many businesses worldwide and and isolation between those is a key criteria there so the ability to identify and quickly isolate those workloads is key so the CIOs that are watching or that are saying hey take that he'll do multi cloud and then you know the bottoms up organization think pause you're kind of like off a little bit it's not how it works I mean what is the reality in terms of implementing you know and as fast as possible because the business benefits are clear but it's not always clear in the technology how to move that fast yeah what are some of the barriers one of the blockers what are the enabler I think the reality is is that you may not think you're multi-cloud but your business is right so I think the biggest barriers there is understanding what the requirements are and how best to meet those requirements in a secure manner because you need to make sure that things are working from a latency perspective that things work the way they did and get out of the mind shift that you know it was a cheery application in the data center it doesn't have to be a Tier three application in the cloud so lift and shift is is not the way to go scale is a big part of what I see is the competitive advantage to allow these clouds and used to be proprietary network stacks in the old days and then open systems came that was a good thing but as clouds become bigger there's kind of an inherent lock in there with the scale how do you guys keep the choice open how're you guys thinking about interoperability what are some of the conversations and you guys are having around those key concepts well when we look at when we look at the moment from a networking perspective it it's really key for you to just enable enable all the all the clouds to be to be able to communicate between them developers will will find a way to use the cloud that best suits their their business team and and like like you said it's whether whether you're in denial or not of the multi cloud fact that your company is in already that's it becomes really important for you to move quickly yeah and a lot of it also hinges on how well is the provider embracing what that specific cloud is doing so are they are they swimming with Amazon or sure and just helping facilitate things they're doing the you know the heavy lifting API work for you or they swimming upstream and they're trying to hack it all together in a messy way and so that helps you you know stay out of the lock-in because they're you know if they're doing if they're using Amazon native tools to help you get where you need to be it's not like Amazon's gonna release something in the future that completely you know makes you have designed yourself into a corner so the closer they're more cloud native they are the more the easier it is to to deploy but you also need to be aligned in such a way that you can take advantage of those cloud native technologies will it make sense tgw is a game-changer in terms of cost and performance right so to completely ignore that would be wrong but you know if you needed to have encryption you know teach Adobe's not encrypted so you need to have some type of a gateway to do the VPN encryption you know so the aviatrix tool give you the beauty of both worlds you can use tgw with a gateway Wow real quick in the last minute we have I want to just get a quick feedback from you guys I hear a lot of people say to me hey the I picked the best cloud for the workload you got and then figure out multi cloud behind the scenes so that seems to be do you guys agree with that I mean is it do I go Mull one cloud across the whole company or this workload works great on AWS that work was great on this from a cloud standpoint do you agree with that premise and then wit is multi clouds did you mall together yeah from from an application perspective it it can be per workload but it can also be an economical decision certain enterprise contracts will will pull you in one direction that add value but the the network problem is still the same doesn't go away yeah yeah I mean you don't want to be trying to fit a square into a round hall right so if it works better on that cloud provider then it's our job to make sure that that service is there and people can use it agree you just need to stay ahead of the game make sure that the network infrastructure is there secure is available and is multi cloud capable yeah I'm at the end of the day you guys just validating that it's the networking game now how cloud storage compute check networking is where the action is awesome thanks for your insights guys appreciate you coming on the panel appreciate thanks thank you [Applause] [Music] [Applause] okay welcome back on the live feed I'm John fritz T Blaney my co-host with aviatrix I'm with the cube for the special digital event our next customer panel got great another set of cloud network architects Justin Smith was aura Justin broadly with Ellie Mae and Amit Oh tree job with Cooper welcome to stage [Applause] all right thank you thank you oK you've got all the cliff notes from the last session welcome rinse and repeat yeah yeah we're going to go under the hood a little bit I think they nailed the what we've been reporting and we've been having this conversation around networking is where the action is because that's the end of the day you got a move a pack from A to B and you get workloads exchanging data so it's really killer so let's get started Amit what are you seeing as the journey of multi cloud as you go under the hood and say okay I got to implement this I have to engineer the network make it enabling make it programmable make it interoperable across clouds I mean that's like I mean almost sounds impossible to me what's your take yeah I mean it's it seems impossible but if you are running an organization which is running infrastructure as a cordon all right it is easily doable like you can use tools out there that's available today you can use third-party products that can do a better job but but put your architecture first don't wait architecture may not be perfect put the best architecture that's available today and be agile to ET rate and make improvements over the time we got to Justin's over here so I have to be careful when I point a question adjusting they both have to answer okay journeys what's the journey been like I mean is there phases we heard that from Gardner people come into multi cloud and cloud native networking from different perspectives what's your take on the journey Justin yeah I mean from Mars like - we started out very much focused on one cloud and as we started doing errands we started doing new products the market the need for multi cloud comes very apparent very quickly for us and so you know having an architecture that we can plug in play into and be able to add and change things as it changes is super important for what we're doing in the space just in your journey yes for us we were very ad hoc oriented and the idea is that we were reinventing all the time trying to move into these new things and coming up with great new ideas and so rather than it being some iterative approach with our deployments that became a number of different deployments and so we shifted that tour and the network has been a real enabler of this is that it there's one network and it touches whatever cloud we want it to touch and it touches the data centers that we need it to touch and it touches the customers that we need it to touch our job is to make sure that the services that are of and one of those locations are available in all of the locations so the idea is not that we need to come up with this new solution every time it's that we're just iterating on what we've already decided to do before we get the architecture section I want to ask you guys a question I'm a big fan of you know let the app developers have infrastructure as code so check but having the right cloud run that workload I'm a big fan of that if it works great but we just heard from the other panel you can't change the network so I want to get your thoughts what is cloud native networking and is that the engine really that's the enabler for this multi cloud trend but you guys taken we'll start with Amit what do you think about that yeah so you are gonna have workloads running in different clouds and the workloads would have affinity to one cloud over other but how you expose that it's matter of how you are going to build your networks how we are going to run security how we are going to do egress ingress out of it so it's the big problem how do you split says what's the solution what's the end the key pain points and problem statement I mean the key pain point for most companies is how do you take your traditional on-premise network and then blow that out to the cloud in a way that makes sense you know IP conflicts you have IP space you pub public eye peas and premise as well as in the cloud and how do you kind of make them a sense of all of that and I think that's where tools like aviatrix make a lot of sense in that space from our site it's it's really simple it's latency and bandwidth and availability these don't change whether we're talking about cloud or data center or even corporate IT networking so our job when when these all of these things are simplified into like s3 for instance and our developers want to use those we have to be able to deliver that and for a particular group or another group that wants to use just just GCP resources these aren't we have to support these requirements and these wants as opposed to saying hey that's not a good idea now our job is to enable them not to disable them do you think you guys think infrastructure as code which I love that I think it's that's the future it is we saw that with DevOps but I just start getting the networking is it getting down to the network portion where it's network as code because storage and compute working really well is seeing all kubernetes on ServiceMaster and network is code reality is it there is it still got work to do it's absolutely there I mean you mentioned net DevOps and it's it's very real I mean in Cooper we build our networks through terraform and on not only just out of fun build an API so that we can consistently build V nets and VPC all across in the same way we get to do it yeah and even security groups and then on top and aviatrix comes in we can peer the networks bridge bridge all the different regions through code same with you guys but yeah about this everything we deploy is done with automation and then we also run things like lambda on top to make changes in real time we don't make manual changes on our network in the data center funny enough it's still manual but the cloud has enabled us to move into this automation mindset and and all my guys that's what they focus on is bringing what now what they're doing in the cloud into the data center which is kind of opposite of what it should be that's full or what it used to be it's full DevOps then yes yeah I mean for us it was similar on premise still somewhat very manual although we're moving more Norton ninja and terraform concepts but everything in the production environment is colored confirmation terraform code and now coming into the datacenter same I just wanted to jump in on a Justin Smith one of the comment that you made because it's something that we always talk about a lot is that the center of gravity of architecture used to be an on-prem and now it's shifted in the cloud and once you have your strategic architecture what you--what do you do you push that everywhere so what you used to see at the beginning of cloud was pushing the architecture on prem into cloud now i want to pick up on what you said to you others agree that the center of architect of gravity is here i'm now pushing what i do in the cloud back into on Prem and wait and then so first that and then also in the journey where are you at from zero to a hundred of actually in the journey to cloud do you 50% there are you 10% yes I mean are you evacuating data centers next year I mean were you guys at yeah so there's there's two types of gravity that you typically are dealing with no migration first is data gravity and your data set and where that data lives and then the second is the network platform that interrupts all that together right in our case the data gravity sold mostly on Prem but our network is now extend out to the app tier that's going to be in cloud right eventually that data gravity will also move to cloud as we start getting more sophisticated but you know in our journey we're about halfway there about halfway through the process we're taking a handle of you know lift and shift and when did that start and we started about three years ago okay okay go by it's a very different story it started from a garage and one hundred percent on the clock it's a business spend management platform as a software-as-a-service one hundred percent on the cloud it was like ten years ago right yes yeah you guys are riding the wave love that architecture Justin I want to ask you Sora you guys mentioned DevOps I mean obviously we saw the huge observability wave which is essentially network management for the cloud in my opinion right yeah it's more dynamic but this is about visibility we heard from the last panel you don't know what's being turned on or turned off from a services standpoint at any given time how is all this playing out when you start getting into the DevOps down well this layer this is the big challenge for all of us as visibility when you talk transport within a cloud you know we very interestingly we have moved from having a backbone that we bought that we owned that would be data center connectivity we now I work for soar as a subscription billing company so we want to support the subscription mindset so rather than going and buying circuits and having to wait three months to install and then coming up with some way to get things connected and resiliency and redundancy I my backbone is in the cloud I use the cloud providers interconnections between regions to transport data across and and so if you do that with their native solutions you you do lose visibility there there are areas in that that you don't get which is why controlling you know controllers and having some type of management plane is a requirement for us to do what we're supposed to do and provide consistency while doing it a great conversation I loved when you said earlier latency bandwidth availability with your sim pop3 things guys SLA I mean you just do ping times are between clouds it's like you don't know what you're getting for round-trip times this becomes a huge kind of risk management black hole whatever you want to call blind spot how are you guys looking at the interconnects between clouds because you know I can see that working from you know ground to cloud I'm per cloud but when you start doing with multi clouds workloads I mean s LA's will be all over the map won't they just inherently but how do you guys view that yeah I think we talked about workload and we know that the workloads are going to be different in different clouds but they are going to be calling each other so it's very important to have that visibility that you can see how data is flowing at what latency and whatever ability is our is there and our authority needs to operate on that so it's so you use the software dashboard look at the times and look at the latency in the old days strong so on open so on you try to figure it out and then your days you have to figure out just what she reinsert that because you're in the middle of it yeah I mean I think the the key thing there is that we have to plan for that failure we have to plan for that latency in our applications that start thinking start tracking in your SLI something you start planning for and you loosely couple these services and a much more micro services approach so you actually can handle that kind of failure or that type of unknown latency and unfortunately the cloud has made us much better at handling exceptions a much better way you guys are all great examples of cloud native from day one and you guys had when did you have the tipping point moment or the Epiphany of saying a multi clouds real I can't ignore it I got to factor it into all my design design principles and and everything you're doing what's it was there a moment was it was it from day one no there were two reasons one was the business so in business there was some affinity to not be in one cloud or to be in one cloud and that drove from the business side so as a cloud architect our responsibility was to support that business and other is the technology some things are really running better in like if you are running dot Network load or you are going to run machine learning or AI so that you have you would have that reference of one cloud over other so it was the bill that we got from AWS I mean that's that's what drives a lot of these conversations is the financial viability of what you're building on top of it which is so we this failure domain idea which is which is fairly interesting is how do I solve or guarantee against a failure domain you have methodologies with you know back-end direct connects or interconnect with GCP all of these ideas are something that you have to take into account but that transport layer should not matter to whoever we're building this for our job is to deliver the frames in the packets what that flows across how you get there we want to make that seamless and so whether it's a public internet API call or it's a back-end connectivity through Direct Connect it doesn't matter it just has to meet a contract that you signed with your application folks yeah that's the availability piece just in your thoughts on anything any common uh so actually a multi clouds become something much more recent in the last six to eight months I'd say we always kind of had a very much an attitude of like moving to Amazon from our private cloud is hard enough why complicate it further but the realities of the business and as we start seeing you know improvements in Google and Asia and different technology spaces the need for multi cloud becomes much more important as well as our acquisition strategies I matured we're seeing that companies that used to be on premise that we typically acquire are now very much already on a cloud and if they're on a cloud I need to plug them into our ecosystem and so that's really change our multi cloud story in a big way I'd love to get your thoughts on the clouds versus the clouds because you know you compare them Amazon's got more features they're rich with features I see the bills are how could people using them but Google's got a great network Google's networks pretty damn good and then you got a sure what's the difference between the clouds who with they've evolved something whether they peak in certain areas better than others what what are the characteristics which makes one cloud better do they have a unique feature that makes as you're better than Google and vice versa what do you guys think about the different clouds yeah to my experience I think there is approaches different in many places Google has a different approach very DevOps friendly and you can run your workload like the your network and spend regions time I mean but our application ready to accept that MS one is evolving I mean I remember 10 years back Amazon's Network was a flat network we will be launching servers and 10.0.0.0 so the VP sees concept came out multi-account came out so they are evolving as you are at a late start but because they have a late start they saw the pattern and they they have some mature set up on the yeah I think they're all trying to say they're equal in their own ways I think they all have very specific design philosophies that allow them to be successful in different ways and you have to kind of keep that in mind as you architectural solution for example amazon has a very much a very regional affinity they don't like to go cross region in their architecture whereas Google is very much it's a global network we're gonna think about as a global solution I think Google also has advantages its third to market and so has seen what Asia did wrong it seemed with AWS did wrong and it's made those improvements and I think that's one of their big advantage at great scale to Justin thoughts on the cloud so yeah Amazon built from the system up and Google built from the network down so their ideas and approaches are from a global versus or regional I agree with you completely that that is the big number one thing but the if you look at it from the outset interestingly the inability or the ability for Amazon to limit layer 2 broadcasting and and what that really means from a VPC perspective changed all the routing protocols you can use all the things that we have built inside of a data center to provide resiliency and and and make things seamless to users all of that disappeared and so because we had to accept that at the VPC level now we have to accept it at the LAN level Google's done a better job of being able to overcome those things and provide those traditional Network facilities to us just great panel can go all day here's awesome so I heard we could we'll get to the cloud native naive questions so kind of think about what's not even what's cloud is that next but I got to ask you had a conversation with a friend he's like Wayne is the new land so if you think about what the land was at a datacenter when is the new link you could talking about the cloud impact so that means st when the old st way is kind of changing into the new land how do you guys look at that because if you think about it what lands were for inside a premises was all about networking high-speed but now when you take the win and make it essentially a land do you agree with that and how do you view this trend and is it good or bad or is it ugly and what's what you guys take on this yeah I think it's a it's a thing that you have to work with your application architect so if you are managing networks and if you are a sorry engineer you need to work with them to expose the unreliability that would bring in so the application has to hand a lot of this the difference in the latencies and and the reliability has to be worked through the application there Lanois same concept is that BS I think we've been talking about for a long time the erosion of the edge and so is this is just a continuation of that journey we've been on for the last several years as we get more and more cloud native and we start about API is the ability to lock my data in place and not be able to access it really goes away and so I think this is just continuation that thing I think it has challenges we start talking about weighing scale versus land scale the tooling doesn't work the same the scale of that tooling is much larger and the need to automation is much much higher in a way and than it was in a land that's where is what you're seeing so much infrastructure as code yeah yes so for me I'll go back again to this its bandwidth and its latency right that bet define those two land versus win but the other thing that's comes up more and more with cloud deployments is where is our security boundary and where can I extend this secure aware appliance or set of rules to to protect what's inside of it so for us we're able to deliver vr af-s or route forwarding tables for different segments wherever we're at in the world and so they're they're trusted to talk to each other but if they're gonna go to someplace that's outside of their their network then they have to cross a security boundary and where we enforce policy very heavily so for me there's it's not just land when it's it's how does environment get to environment more importantly that's a great point and security we haven't talked to yet but that's got to be baked in from the beginning this architecture thoughts on security are you guys are dealing with it yeah start from the base have apt to have security built in have TLS have encryption on the data I transit data at rest but as you bring the application to the cloud and they are going to go multi-cloud talking to over the Internet in some places well have apt web security I mean I mean our principles day Security's day zero every day and so we we always build it into our design build into our architecture into our applications it's encrypt everything it's TLS everywhere it's make sure that that data is secured at all times yeah one of the cool trends at RSA just as a side note was the data in use encryption piece which is a homomorphic stuff is interesting all right guys final question you know we heard on the earlier panel was also trending at reinvent we take the tea out of cloud native it spells cloud naive okay they got shirts now aviatrix kind of got this trend going what does that mean to be naive so if you're to your peers out there watching a live stream and also the suppliers that are trying to supply you guys with technology and services what's naive look like and what's native look like when is someone naive about implementing all this stuff so for me it's because we are in hundred-percent cloud for us it's main thing is ready for the change and you will you will find new building blocks coming in and the network design will evolve and change so don't be naive and think that it's static you wall with the change I think the big naivety that people have is that well I've been doing it this way for 20 years and been successful it's going to be successful in cloud the reality is that's not the case you have to think some of the stuff a little bit differently and you need to think about it early enough so that you can become cloud native and really enable your business on cloud yeah for me it's it's being open minded right the the our industry the network industry as a whole has been very much I am smarter than everybody else and we're gonna tell everybody how it's going to be done and we had we fell into a lull when it came to producing infrastructure and and and so embracing this idea that we can deploy a new solution or a new environment in minutes as opposed to hours or weeks or four months in some cases is really important and and so you know it's are you being closed-minded native being open minded exactly and and it took a for me it was that was a transformative kind of where I was looking to solve problems in a cloud way as opposed to looking to solve problems in this traditional old-school way all right I know we're out of time but I ask one more question so you guys so good it could be a quick answer what's the BS language when you the BS meter goes off when people talk to you about solutions what's the kind of jargon that you hear that's the BS meter going off what are people talking about that in your opinion you here you go that's total BS but what triggers use it so that I have two lines out of movies that are really I can if I say them without actually thinking them it's like 1.21 jigowatts are you out of your mind from Back to the Future right somebody's getting a bang and then and then Martin Mull and and Michael Keaton and mr. mom when he goes to 22 21 whatever it takes yeah those two right there if those go off in my mind somebody's talking to me I know they're full of baloney so a lot of speech would be a lot of speeds and feeds a lot of data did it instead of talking about what you're actually doing and solutioning for you're talking about well I does this this this and any time I start seeing the cloud vendor start benchmarking against each other it's your workload is your workload you need to benchmark yourself don't don't listen to the marketing on that that's that's all what triggers you and the bsp I think if somebody explains you and not simple they cannot explain you in simplicity then that's good all right guys thanks for the great insight great time how about a round of applause DX easy solutions integrating company than we service customers from all industry verticals and we're helping them to move to the digital world so as a solutions integrator we interface with many many customers that have many different types of needs and they're on their IT journey to modernize their applications into the cloud so we encounter many different scenarios many different reasons for those migrations all of them seeking to optimize their IT solutions to better enable their business we have our CPS organization it's cloud platform services we support AWS does your Google Alibaba corkle will help move those workloads to wherever it's most appropriate no one buys the house for the plumbing equally no one buys the solution for the networking but if the plumbing doesn't work no one likes the house and if this network doesn't work no one likes a solution so network is ubiquitous it is a key component of every solution we do the network connectivity is the lifeblood of any architecture without network connectivity nothing works properly planning and building a scalable robust network that's gonna be able to adapt with the application needs critical when encountering some network design and talking about speed the deployment aviatrix came up in discussion and we then further pursued an area DHT products have incorporated aviatrix is part of a new offering that we are in the process of developing that really enhances our ability to provide cloud connectivity for the Lyons cloud connectivity is a new line of networking services so we're getting into as our clients moving the hybrid cloud networking it is much different than our traditional based services and aviatrix provides a key component in that service before we found aviatrix we were using just native peering connections but there wasn't a way to visualize all those peering connections and with multiple accounts multiple contacts for security with a VA Church were able to visualize those different peering connections of security groups it helped a lot especially in areas of early deployment scenarios were quickly able to then take those deployment scenarios and turn them into scripts that we can then deploy repeatedly their solutions were designed to work with the cloud native capabilities first and where those cloud native capabilities fall short they then have solution sets that augment those capabilities I was pleasantly surprised number one with the aviatrix team as a whole and their level of engagement with us you know we weren't only buying the product we were buying a team that came on board to help us implement and solution that was really good to work together to learn both what aviatrix had to offer as well as enhancements that we had to bring that aviatrix was able to put into their product and meet our needs even better aviatrix was a joy to find because they really provided us the technology that we needed in order to provide multi cloud connectivity that really added to the functionality that you can't get from the basically providing services we're taking our customers on a journey to simplify and optimize their IT maybe Atrix certainly has made my job much easier okay welcome back to altitude 2020 for the digital event for the live feed welcome back I'm John Ford with the cube with Steve Mulaney CEO aviatrix for the next panel from global system integrators the folks who are building and working with folks on their journey to multi cloud and cloud native networking we've got a great panel George Buckman with dxc and Derek Monahan with wwt welcome to the stage [Applause] [Music] okay you guys are the ones out there advising building and getting down and dirty with multi cloud and cloud native network and we just heard from the customer panel you can see the diversity of where people come in to the journey of cloud it kind of depends upon where you are but the trends are all clear cloud native networking DevOps up and down the stack this has been the main engine what's your guys take of the disk Jerry to multi cloud what do you guys seeing yeah it's it's critical I mean we're seeing all of our enterprise customers enter into this they've been through the migrations of the easy stuff you know now they're trying to optimize and get more improvement so now the tough stuffs coming on right and you know they need their data processing near where their data is so that's driving them to a multi cloud environment okay we heard some of the edge stuff I mean you guys are exactly you've seen this movie before but now it's a whole new ballgame what's your take yeah so I'll give you a hint so our practice it's not called the cloud practice it's the multi cloud practice and so if that gives you a hint of how we approach things it's very consultative and so when we look at what the trends are let's look a little year ago about a year ago we're having conversations with customers let's build a data center in the cloud let's put some VP C's let's throw some firewalls with some DNS and other infrastructure out there and let's hope it works this isn't a science project so what we're trying to see is customers are starting to have more of a vision and we're helping with that consultative nature but it's totally based on the business and you got to start understanding how the lines of business are using the and then we evolved into the next journey which is a foundational approach to what are some of the problem statement customers are solving when they come to you what are the top things that are on their my house or the ease of use of Julie all that stuff but what specifically they digging into yeah so complexity I think when you look at a multi cloud approach in my view is network requirements are complex you know I think they are but I think the approach can be let's simplify that so one thing that we try to do this is how we talk to customers is let's just like you simplify an aviatrix simplifies the automation orchestration of cloud networking we're trying to simplify the design the planning implementation of infrastructure across multiple workloads across multiple platforms and so the way we do it is we sit down we look at not just use cases and not just the questions in common we tis anticipate we actually build out based on the business and function requirements we build out a strategy and then create a set of documents and guess what we actually build in the lab and that lab that we platform we built proves out this reference architecture actually works absolutely we implement similar concepts I mean we they're proven practices they work great so well George you mentioned that the hard part's now upon us are you referring to networking what is specifically were you getting at Terrance's the easy parts done now so for the enterprises themselves migrating their more critical apps or more difficult apps into the environments you know they've just we've just scratched the surface I believe on what enterprises are doing to move into the cloud to optimize their environments to take advantage of the scale and speed to deployment and to be able to better enable their businesses so they're just now really starting the - so do you get you guys see what I talked about them in terms of their Cambrian explosion I mean you're both monster system integrators with you know top fortune enterprise customers you know really rely on you for for guidance and consulting and so forth and boy they're networks is that something that you you've seen I mean does that resonate did you notice a year and a half ago and all of a sudden the importance of cloud for enterprise shoot up yeah I mean we're seeing it not okay in our internal environment as you know we're a huge company or as customers so we're experiencing that internal okay and every one of our other customers so I have another question oh but I don't know the answer to this and the lawyer never asks a question that you don't know the answer to but I'm gonna ask it anyway DX c + w WT massive system integrators why aviatrix yep so great question Steve so I think the way we approach things I think we have a similar vision a similar strategy how you approach things how we approach things that world by technology number one we want to simplify the complexity and so that's your number one priorities let's take the networking let's simplify it and I think part of the other point I'm making is we have we see this automation piece as not just an afterthought anymore if you look at what customers care about visibility and automation is probably the top three maybe the third on the list and I think that's where we see the value and I think the partnership that we're building and what I would I get excited about is not just putting yours in our lab and showing customers how it works is Co developing a solution with you figuring out hey how can we make this better right visibility's a huge thing jump in security alone network everything's around visibility what automation do you see happening in terms of progression order of operations if you will it's a low-hanging fruit what are people working on now what are what are some of the aspirational goals around when you start thinking about multi cloud and automation yep so I wanted to get back to answer that question I want to answer your question you know what led us there and why aviatrix you know in working some large internal IT projects and and looking at how we were gonna integrate those solutions you know we like to build everything with recipes where network is probably playing catch-up in the DevOps world but with a DevOps mindset looking to speed to deploy support all those things so when you start building your recipes you take a little of this a little of that and you mix it all together well when you look around you say wow look there's this big bag of a VHS let me plop that in that solves a big part of my problems that I have to speed to integrate speed to deploy and the operational views that I need to run this so that was 11 years about reference architectures yeah absolutely so you know they came with a full slate of reference textures already the out there and ready to go that fit our needs so it's very very easy for us to integrate those into our recipes what do you guys think about all the multi vendor interoperability conversations that have been going on choice has been a big part of multi-cloud in terms of you know customers want choice they didn't you know they'll put a workload in the cloud that works but this notion of choice and interoperability is become a big conversation it is and I think our approach and that's why we talk to customers is let's let's speed and be risk of that decision making process and how do we do that because the interoperability is key you're not just putting it's not just a single vendor we're talking you know many many vendors I mean think about the average number of cloud application as a customer uses a business and enterprise business today you know it's it's above 30 it's it's skyrocketing and so what we do and we look at it from an interoperability approach is how do things interoperate we test it out we validate it we build a reference architecture it says these are the critical design elements now let's build one with aviatrix and show how this works with aviatrix and I think the the important part there though is the automation piece that we add to it in visibility so I think the visibility is what's what I see lacking across the industry today and the cloud needed that's been a big topic okay in terms of aviatrix as you guys see them coming in they're one of the ones that are emerging and the new brands emerging but multi-cloud you still got the old guard incumbents with huge footprints how our customers dealing with that that kind of component and dealing with both of them yeah I mean where we have customers that are ingrained with a particular vendor and you know we have partnerships with many vendors so our objective is to provide the solution that meets that client and you they all want multi vendor they all want interoperability correct all right so I got to ask you guys a question while we were defining day two operations what does that mean I mean you guys are looking at the big business and technical components of architecture what does day to Operations mean what's the definition of that yeah so I think from our perspective my experience we you know day to operations whether it's it's not just the you know the orchestration piece and setting up and let it a lot of automate and have some you know change control you're looking at this from a data perspective how do I support this ongoing and make it easy to make changes as we evolve the the the cloud is very dynamic the the nature of how the fast is expanding the number of features is astonish trying to keep up to date with a number of just networking capabilities and services that are added so I think day to operation starts with a fundable understanding of you know building out supporting a customer's environments and making it the automation piece easy from from you know a distance I think yeah and you know taking that to the next level of being able to enable customers to have catalog items that they can pick and choose hey I need this network connectivity from this cloud location back to this on pram and being able to have that automated and provisioned just simply by ordering it for the folks watching out there guys take a minute to explain as you guys are in the trenches doing a lot of good work what are some of the engagement that you guys get into how does that progress what is that what's what happens do they call you up and say hey I need some multi-cloud or you're already in there I mean take us through why how someone can engage to use a global si to come in and make this thing happen what's looks like typical engagement look like yeah so from our perspective we typically have a series of workshops in a methodology that we kind of go along the journey number one we have a foundational approach and I don't mean foundation meaning the network foundation that's a very critical element we got a factor in security we've got a factor in automation so we think about foundation we do a workshop that starts with education a lot of times we'll go in and we'll just educate the customer what is VP she's sharing you know what is a private Lincoln or how does that impact your business we have customers I want to share services out in an ecosystem with other customers and partners well there's many ways to accomplish that so our goal is to you know understand those requirements and then build that strategy with them thoughts Georgia yeah I mean I'm one of the guys that's down in the weeds making things happen so I'm not the guy on the front line interfacing with the customers every day but we have a similar approach you know we have a consulting practice that will go out and and apply their practices to see what those and when do you parachute in yeah and when I then is I'm on the back end working with our offering development leads for the networking so we understand or seeing what customers are asking for and we're on the back end developing the solutions that integrate with our own offerings as well as enable other customers to just deploy quickly to beep their connectivity needs it so the patterns are similar right final question for you guys I want to ask you to paint a picture of what success looks like and you know the name customers didn't forget in reveal kind of who they are but what does success look like in multi-cloud as you paint a picture for the folks here and watching on the live stream it's someone says hey I want to be multi-cloud I got to have my operations agile I want full DevOps I want programmability security built in from day zero what does success look like yeah I think success looks like this so when you're building out a network the network is a harder thing to change than some other aspects of cloud so what we think is even if you're thinking about that second cloud which we have most of our customers are on to public clouds today they might be dabbling in that as you build that network foundation that architecture that takes in consideration where you're going and so once we start building that reference architecture out that shows this is how to sit from a multi cloud perspective not a single cloud and let's not forget our branches let's not forget our data centers let's not forget how all this connects together because that's how we define multi-cloud it's not just in the cloud it's on Prem and it's off from and so collectively I think the key is also is that we provide them an hld you got to start with a high level design that can be tweaked as you go through the journey but you got to give a solid structural foundation and that that networking which we think most customers think as not not the network engineers but as an afterthought we want to make that the most critical element before you start the journey Jorge from your seed how do you success look for you so you know it starts out on these journeys often start out people not even thinking about what is gonna happen what what their network needs are when they start their migration journey to the cloud so I want this success to me looks like them being able to end up not worrying about what's happening in the network when they move to the cloud good point guys great insight thanks for coming on share and pen I've got a round of applause the global system integrators Hey [Applause] [Music] okay welcome back from the live feed I'm chef for with the cube Steve Eleni CEO of aviatrix my co-host our next panel is the aviatrix certified engineers also known as aces this is the folks that are certified their engineering they're building these new solutions please welcome Toby Foster min from Attica Stacy linear from Teradata and Jennifer Reid with Victor Davis to the stage I was just gonna I was just gonna rip you guys see where's your jackets and Jen's got the jacket on okay good love the aviatrix aces pile of gear they're above the clouds towards a new heights that's right so guys aviatrix aces love the name I think it's great certified this is all about getting things engineered so there's a level of certification I want to get into that but first take us through the day in the life of an ace and just to point out Stacey's a squad leader so he's like a Squadron Leader Roger and leader yeah Squadron Leader so he's got a bunch of aces underneath him but share your perspective day-in-the-life Jennifer will start with you sure so I have actually a whole team that works for me both in the in the North America both in the US and in Mexico and so I'm eagerly working to get them certified as well so I can become a squad leader myself but it's important because one of the the critical gaps that we've found is people having the networking background because they're you graduate from college and you have a lot of computer science background you can program you've got Python but now working in packets they just don't get and so just taking them through all the processes that it's really necessary to understand when you're troubleshooting is really critical mm-hmm and because you're gonna get an issue where you need to figure out where exactly is that happening on the network you know is my my issue just in the VP C's and on the instance side is a security group or is it going on print and this is something actually embedded within Amazon itself I mean I should troubleshot an issue for about six months going back and forth with Amazon and it was the vgw VPN because they were auto-scaling on two sides and we ended up having to pull out the Cisco's and put in aviatrix so I could just say okay it's fixed and I actually actually helped the application teams get to that and get it solved yeah but I'm taking a lot of junior people and getting them through that certification process so they can understand and see the network the way I see the network I mean look I've been doing this for 25 years when I got out when I went in the Marine Corps that's what I did and coming out the network is still the network but people don't get the same training they get they got in the 90s it's just so easy just write some software they work takes care of itself yes he'll be we'll come back to that I want to come back to that problem solve with Amazon but Toby I think the only thing I have to add to that is that it's always the network fault as long as I've been in network have always been the network's fault sure and I'm even to this day you know it's still the network's fault and part of being a network guy is that you need to prove when it is and when it's not your fault and that means you need to know a little bit about a hundred different things to make that and now you've got a full stack DevOps you got to know a lot more times another hundred and these times are changing they see your squadron leader I get that right what is what is a squadron leader first can you describe what it is I think it probably just leading all the network components of it but are they from my perspective when to think about what you asked them was it's about no issues and no escalation soft my day is like that's a good outcome that's a good day it's a good day Jennifer you mentioned the Amazon thing this brings up a good point you know when you have these new waves come in you have a lot of new things newly use cases a lot of the finger-pointing it's that guys problem that girls problem so what is how do you solve that and how do you get the young guns up to speed is there training is that this is where the certification comes in those where the certification is really going to come in I know when we we got together at reinvent one of the the questions that that we had with Stephen the team was what what should our certification look like you know she would just be teaching about what aviatrix troubleshooting brings to bear but what should that be like and I think Toby and I were like no no no that's going a little too high we need to get really low because the the better someone can get at actually understanding what actually happening in the network and and where to actually troubleshoot the problem how to step back each of those processes because without that it's just a big black box and they don't know you know because everything is abstracted in Amazon Internet and Azure and Google is substracted and they have these virtual gateways they have VPNs that you just don't have the logs on it's you just don't know and so then what tools can you put in front of them of where they can look because there are full logs well as long as they turned on the flow logs when they built it you know and there's like each one of those little things that well if they'd had decided to do that when they built it it's there but if you can come in later to really supplement that with training to actual troubleshoot and do a packet capture here as it's going through then teaching them how to read that even yeah Toby we were talking before he came on up on stage about your career you've been networking all your time and then you know you're now mentoring a lot of younger people how is that going because the people who come in fresh they don't have all the old war stories they don't know you talk about you know that's dimmer fault I walk in Mayr feet in the snow when I was your age I mean it's so easy now right they say what's your take on how you train the young P so I've noticed two things one is that they are up to speed a lot faster in generalities of networking they can tell you what a network is in high school level now where I didn't learn that too midway through my career and they're learning it faster but they don't necessarily understand why it's that way or you know everybody thinks that it's always slash 24 for a subnet and they don't understand why you can break it down smaller why it's really necessary so the the ramp up speed is much faster for these guys that are coming in but they don't understand why and they need some of that background knowledge to see where it's coming from and why is it important and that's old guys that's where we thrive Jennifer you mentioned you you got in from the Marines health spa when you got into networking how what was it like then and compare it now most like we've heard earlier static versus dynamic don't be static cuz back then you just said the network you got a perimeter yeah no there was no such thing ya know so back in the day I mean I mean we had banyan vines for email and you know we had token ring and I had to set up token ring networks and figure out why that didn't work because how many of things were actually sharing it but then actually just cutting fiber and running fiber cables and dropping them over you know shelters to plug them in and oh crap they swung it too hard and shattered it now I gotta be great polished this thing and actually shoot like to see if it works I mean that was the network current five cat 5 cables to run an Ethernet you know and then from that just said network switches dumb switches like those were the most common ones you had then actually configuring routers and you know logging into a Cisco router and actually knowing how to configure that and it was funny because I had gone all the way up and was a software product manager for a while so I've gone all the way up the stack and then two and a half three years ago I came across to to work with entity group that became Victor Davis but we went to help one of our customers Avis and it was like okay so we need to fix the network okay I haven't done this in 20 years but all right let's get to it you know because it really fundamentally does not change it's still the network I mean I've had people tell me well you know when we go to containers we will not have to worry about the network and I'm like yeah you don't I do and then with this within the program abilities it really interesting so I think this brings up the certification what are some of the new things that people should be aware of that come in with the aviatrix ace certification what are some of the highlights can you guys share some of the some of the highlights around the certifications I think some of the importance is that it's it doesn't need to be vendor specific for network generality or basic networking knowledge and instead of learning how Cisco does something or how Palo Alto does something we need to understand how and why it works as a basic model and then understand how each vendor has gone about that problem and solved it in a general that's true in multi cloud as well you can't learn how cloud networking works without understanding how AWS integer and GCP are all slightly the same but slightly different and some things work and some things don't I think that's probably the number one take I think having a certification across clouds is really valuable because we heard the global si you help the business issues what does it mean to do that is it code is that networking is it configuration is that aviatrix what is the amine oxy aviatrix is a certification but what is it about the multi cloud that makes it multi networking and multi vendor and easy answer is yes so you got to be a general let's go to your hands and all you have to be it takes experience because it's every every cloud vendor has their own certification whether that's hops and [Music] advanced networking and advanced security or whatever it might be yeah they can take the test but they have no idea how to figure out what's wrong with that system and the same thing with any certification but it's really getting your hands in there and actually having to troubleshoot the problems you know actually work the problem you know and calm down it's going to be okay I mean because I don't know how many calls I've been on or even had aviatrix join me on it's like okay so everyone calm down let's figure out what's happening it's like we've looked at that screen three times looking at it again it's not going to solve that problem right but at the same time you know remaining calm but knowing that it really is I'm getting a packet from here to go over here it's not working so what could be the problem you know and actually stepping them through those scenarios but that's like you only get that by having to do it you know and seeing it and going through it and then I have a question so we you know I just see it we started this program maybe six months ago we're seeing a huge amount of interest I mean we're oversubscribed on all the training sessions we've got people flying from around the country even with coronavirus flying to go to Seattle to go to these events were oversubscribed a good is that watching leader would put there yeah something that you see in your organizations are you recommending that to people do you see I mean I'm just I would guess I'm surprised I'm not surprised but I'm really surprised by the demand if you would of this multi-cloud network certification because it really isn't anything like that is that something you guys can comment on or do you see the same things in your organization's I say from my side because we operate in the multi cloud environment so it really helps an official for us I think I would add that networking guys have always needed to use certifications to prove that they know what they know it's not good enough to say yeah I know IP addresses or I know how a network works and a couple little check marks or a little letters buying helps give you validity so even in our team we can say hey you know we're using these certifications to know that you know enough of the basics enough of the understandings that you have the tools necessary right so okay I guess my final question for you guys is why an eighth certification is relevant and then second part is share what the livestream folks who aren't yet a certified or might want to jump in to be AVH or certified engineers why is it important so why is it relevant and why shouldn't someone want to be an ace-certified I'm used to right engineer I think my views a little different I think certification comes from proving that you have the knowledge not proving that you get a certification to get no I mean they're backwards so when you've got the training and the understanding and the you use that to prove and you can like grow your certification list with it versus studying for a test to get a certification and have no understanding it okay so that who is the right person that look at this is saying I'm qualified is it a network engineer is it a DevOps person what's your view you know is it a certain you know I think cloud is really the answer it's the as we talked like the edge is getting eroded so is the network definition getting eroded we're getting more and more of some network some DevOps some security lots and lots of security because network is so involved in so many of them that's just the next progression I don't say I expend that to more automation engineers because we have those nails probably well I think that the training classes themselves are helpful especially the entry-level ones for people who may be quote-unquote cloud architects but I've never done anything and networking for them to understand why we need those things to really work whether or not they go through to eventually get a certification is something different but I really think fundamentally understanding how these things work it makes them a better architect makes some better application developer but even more so as you deploy more of your applications into the cloud really getting an understanding even from our people who've tradition down on prime networking they can understand how that's going to work in the cloud too well I know we got just under 30 seconds left but I want to get one more question than just one more for the folks watching that are you may be younger that don't have that networking training from your experiences each of you can answer why is it should they know about networking what's the benefit what's in it for them motivate them share some insights and why they should go a little bit deeper in networking Stacey we'll start with you we'll go down let's say it's probably fundamental right if you want to deliver solutions no we're going use the very top I would say if you fundamental of an operating system running on a machine how those machines talk together as a fundamental change is something that starts from the base and work your way up right well I think it's a challenge because you've come from top-down now you're gonna start looking from bottom up and you want those different systems to cross communicate and say you've built something and you're overlapping IP space not that that doesn't happen but how can I actually make that still operate without having to reappear e-platform it's like those challenges like those younger developers or sis engineers can really start to get their hands around and understand those complexities and bring that forward in their career they got to know the how the pipes are working you guys know what's going some plumbing that's right and they gotta know how it works I had a code it it's right awesome thank you guys for great insights ace certain ABS your certified engineers also known as aces give a round of applause thank you okay all right that concludes my portion thank you Steve thanks for have Don thank you very much that was fantastic everybody round of applause for John for you yeah so great event great event I'm not gonna take long we got we've got lunch outside for that for the people here just a couple of things just call to action right so we saw the aces you know for those of you out on the stream here become a certified right it's great for your career it's great for not knowledge is is fantastic it's not just an aviatrix thing it's gonna teach you about cloud networking multi-cloud networking with a little bit of aviatrix exactly what the Cisco CCIE program was for IP network that type of the thing that's number one second thing is is is is learn right so so there's a there's a link up there for the four to join the community again like I started this this is a community this is the kickoff to this community and it's a movement so go to what a v8 community aviatrix comm starting a community a multi cloud so you know get get trained learn I'd say the next thing is we're doing over a hundred seminars in across the United States and also starting into Europe soon will come out and will actually spend a couple hours and talk about architecture and talk about those beginning things for those of you on the you know on the livestream in here as well you know we're coming to a city near you go to one of those events it's a great way to network with other people that are in the industry as well as to start to learn and get on that multi-cloud journey and then I'd say the last thing is you know we haven't talked a lot about what aviatrix does here and that's intentional we want you you know leaving with wanting to know more and schedule get with us in schedule a multi our architecture workshop session so we we sit out with customers and we talk about where they're at in that journey and more importantly where they're going and define that end state architecture from networking compute storage everything and everything you heard today every panel kept talking about architecture talking about operations those are the types of things that we solve we help you define that canonical architecture that system architecture that's yours so for so many of our customers they have three by five plotted lucid charts architecture drawings and it's the customer name slash aviatrix arc network architecture and they put it on their whiteboard that's what what we and that's the most valuable thing they get from us so this becomes their twenty-year network architecture drawing that they don't do anything without talking to us and look at that architecture that's what we do in these multi hour workshop sessions with customers and that's super super powerful so if you're interested definitely call us and let's schedule that with our team so anyway I just want to thank everybody on the livestream thank everybody here hopefully it was it was very useful I think it was and joined the movement and for those of you here join us for lunch and thank you very much [Applause] [Music] you

>> Live, from San Francisco. It's theCUBE. Covering IBM Think 2019. Brought to you by IBM. >> Welcome back to theCUBE's coverage of IBM Think 2019. Here in Moscone, we're talking so much multi clouds. It's been raining all day, really windy. To help us wrap up our third day, what we call theCUBE Insights, I have our co-CEO, Dave Vellante. I'm Stu Miniman and happy to welcome back to the program. It's been at least 15 times on the program, I think our counter is breaking as to how many you've been on, Ray Wang, who is the founder, chairman and analyst with Constellation Research, also the host of dDsrupTV who was gracious enough to have me on the podcast earlier this year, Ray. >> Little reciprocity there, Stu. >> Hey, we got to get you back on, this is awesome! Day three is wrap-up and this is going to be fun. >> Ray, as we say, theCUBE is everywhere, except it's really a subset of what you and the Constellation Research team do, we see you all over the place so thanks for taking time to join us. Alright, so tell us what's going on in your world, Ray. >> So what we're seeing here is actually really interesting, we've got a set of data-driven business models that are being lit up, and you see IBM everywhere in that network. And it's not about Cloud, it's not about AI, it's not about security, it's not about Blockchain. It's really about companies are actually building these digital networks, these business models, and they're lighting them up. IBM-Maersk, we saw things with insurance companies, you see it with food trust, you see it with healthcare. It's happening, and it's the top customers that are doing this. And so it's like we see a flicker of hope here at IBM that they're turning around, they're not just selling services, they're not just selling software, they're actually delivering these business models to executives and companies, and the early adopters are getting it. >> Ray that was one of the questions we had, is what's the theme of the show and-- >> There is no theme! >> You're giving us the theme here of what it should be because we talk digital, we talk cognitive, we talk all these other big thought-y words because we need to think while we're here, right? >> We need to think, we need to think! No, but the thing is this is a theme-less show, people can't figure it out but the main thing is, look, I've got a problem, this digital disruption is happening, my business models are changing. Help me be part of that shift, or I may go away! And people realize that and that's what they're starting to get, and you see that in all the reference customers the people that were on stage. The science slams were also really great. I don't know if you had a chance to catch those but the science slams were kind of a flicker into research, IBM research which is the heart of IBM, is coming up. They're going from concept to commercialization so much faster than they used to be, used to be research would do a project people are like, that's kind of cool, maybe I'll adopt it. They're now saying hey, let's get this into the market, let's get into academia, let's get early adopters on board. >> So Ray, what do you make of the Red Hat deal? What does it say about IBM's strategy? Do you like the deal? What does it say about the industry at large? >> It's a great question. The Red Hat deal to me was overpaid, however, at 20x multiples, that's what PE firms are paying. So every vendor is now competing with PE firms for assets. Red Hat, at about 9x, 10x? Makes a lot of sense, at 20x? It's kind of like, okay, is this the Hail Mary or is this the future strategy or is this basically what the new company is? I would have rather taken that money and put it into venture funds to continue what they're doing with these network models. That would have been a better strategy to me but Red Hat's a great company, you get a great team, you get great COs you get great tooling. >> So you would've rather seen tuck-ins to actually build that network effect that you've been alluding to. Of course that would have taken longer you know, wouldn't have solidified Ginni's legacy. So, it's a big move, a big move on the chessboard. >> Well the legacy's interesting, last year the stock was down some 20-some percent, it's up 20% since January so we're going to see what happens, but it's a doubt component. >> Well I've always said she inherited a bag of rocks from Palmisano at the peak of 2012 and then it got hit hard and she had to architect the transformation. It took, I don't know, five years plus, so, you know, she was dealt a tough hand, in my opinion. >> She had a bad hand, but we've had seven years to play this. I think that's what the market's saying. >> So it's on her, is what you're saying. >> It's now on her. She's got to turn this around, finish the legacy, but you've got a great CEO in waiting with the Red Hat guy. >> Jim Whitehurst you're saying? >> Yeah, he's good >> So she's what, Ginni is 60, 61? Is that about right? >> She's past the retirement age. Normally IBM CEOs would have gone through. >> 61 to 63 I think, is that range maybe, hey, women live longer so maybe they live longer as the CEO of IBM, I don't know. >> She did get a bad hand, but I think when you execute the strategy that money, here's the tough part. Investors are saying, hey, we'd rather take your money, back away from you through stock buybacks, dividends and mergers and acquisitions, and we don't trust you to do the innovation. That's happening to every company, including all of IBM's customers. The problem is if you do that, they're hedging against those companies too. The same investors are taking 50, 100 million, giving it to three kids in a start-up anywhere in the world and saying, hey, go disrupt these guys, so they're betting against their own investments and hedging. So that's the challenge she's up against. >> We talked about in our open for the show here. It's developers, though, that's the business model. We saw IBM struggle for years to get any real traction there, there's little pockets there, they've got great legacy in open source, but Red Hat's got developers. Ray, you go and see a lot of shows, who's doing well with developers out there? >> Microsoft redid their developer network by going younger with GitHub, whole bunch of other acquisitions, this is a great developer buy in that percent. But the other piece that we noticed here was it's the partner developers that are coming in in force. It's not your average developer. I'm going to build a coding and do a mobile app, it's people that work for large system integrators, large networks, small midsize VARs, those are where the developers are coming from and now they have a reason, right? Now they have a reason to build and I think that's been a good turnaround. >> How about Salesforce with the developer angle, what's your radar say there? >> It's not about the developer angle on the Salesforce side, what's interesting about the Salesforce side is Trailhead. This is, like, learning management meets gamification meets a whole LinkedIn training program in the back end. This is the way to actually take out LinkedIn without going after LinkedIn, by giving everyone a badge. There's a couple of million people actually on this thing. Think about this, all getting badges, all training each other, all doing customer support and experience, that's amazing! They crowd-source customer experience and learning right there. And they're building a community and they're building a movement. That's the thing, Salesforce is about a movement. >> Couple of others, SAP and Oracle, give us your update there. >> I think SAP's in the middle of trying to figure out what they have to do to make those investments. We see a lot of partnerships with Microsoft and IBM as they're doing the Cloud upgrades, that's an area. The acquisition of Qualtrics is another great example, 20x. 20x is the number people are now paying for for acquisitions and for assets on that end. And Oracle's going to be interesting to watch, post-Kurian to see how they come at it. They have a lot of the assets, they've got to put them together to get there, and then we've got all these interesting things like ServiceNow and Adobe on the other end. Like, ServiceNow is like, great platform! Awesome, people are building and extending the Cloud in ServiceNow, but no leadership! Right? I mean, you've got a consumer CEO trying to figure out enterprise, a consumer CMO trying to figure out enterprise, and they don't know if am I a platform or am I an app? You've got to figure that out now! People want to work with you! >> Well it is a company in transition at the top, for sure. >> But they can do nothing and still make a ton of money on the way out. >> And they've kicked butt since Donahoe came on, I mean just from a performance standpoint, amazing. >> Oh yeah, performance? You can do nothing and I think it's still going to coast but the thing is at some point it's going to come bite you, you got to figure that out. >> How do you think that Kurian will fit at Google, what's your take there? >> You know, early reactions on Kurian at Google is good, right? The developers are embracing him, he understands what the problems are. Let's be honest, I've said this many times to you guys in private and also in public, you know. It was a mess, it was a cluster before. I mean, you had three years, and you lost traction in the market, right? And it's because you didn't get enterprise, you couldn't figure out partners and, I mean, you paid sales people on consumption! Who does that? You're a sales rep, you're like, I'm not going to do this on consumption! Makes no sense! >> Ray, Kurian had been quoted that no acquisition is off the table, you know, they didn't buy GitHub, they didn't buy Red Hat, do you see them making a 10, 20 million dollar acquisition to get them into the enterprise space? >> Billion. >> Yeah, sorry, 20 billion. >> I think there's a lot that they go after. I know there's rumors about ServiceNow, there's a couple of other things. I think the first acquisition, if I were to make it would be Looker. I mean I love that thing that's on there and buy Snowflake too while you're at it. But we'll see what they do. I think the strategy is they've got to win back the trust of enterprises. People need to know, I'm buying your relationship, I have a relationship, I can count on you to be successful as opposed to, hey, you know, you can get this feature for less and if you do this on a sustained unit or, I want to know I can trust you and build that relationship and I think that's what they're going to focus on. >> Well, come on, isn't Google's business still ads? I mean, that's still where all their revenue is. >> It is, but the other category is $10 billion. That other category of devices and Cloud and all that? That's still a big category and that's where all the growth is. I mean look at this, it's a full frontal assault between Amazon and Google, Amazon Alexa versus Google Home, right? Amazon in ads, $10 billion in ads, going after Google's ad business. Amazon doing an AWS versus Google Cloud. Google's under assault right now! >> Give us the update on Constellation, your conference is really taking off, you've got great buzz in the industry, and congratulations on getting that off the ground. >> And the Tech for Good stuff, loved it. >> Thank you. We had great event, December 10th, talking about the future of the Internet. What it means in terms of, you know, digital rights, human rights in a digital age, was really that conference. Our big flagship conference is November 4th through 7th, it's at Half Moon Bay. We get about 250 CXOs together, about 100 vendors and tech folks that are visionaries and bring them together, that's doing well, and we do our healthcare summits. We brought on a new analyst, David Chou. David Chou, and if you've seen him before, he's like one of the top analysts for CIOs and chief data officers in the healthcare space, he's at HIMSS right now. >> He's awesome, we know him from Twitter. He's been on, he's great. >> Yeah, so we do healthcare summits twice a year and that's been picking up, some of the top thinkers in healthcare. We bring them in to Las Vegas, we do a brainstorming session, we work with them. They think about ideas and then we meet again, so. >> Alright, Ray, we want to give you the final word. We're halfway through IBM Think, what have you been thinking about this and any final musings on the industry? >> So I was very upset last year at how it was run. And I think this has run much better than last year. I think they did a good job. February in San Francisco? Never again, don't do that. I know it's May next year, is when this event's going to be. But I think the main thing is IBM's got to do more events than once a year. If you get enterprise marketing you realize it's at the beginning of the year, it's still sales kick-off and partners. March? March is like closing the quarter, so you do an event in April or May, and you do it in April or May but you have multiple events that are more targeted. This theme-less approach is not working. Right, partners are a little confused but they're here because it's once a year. But more importantly, build that pipeline over the quarters, don't just stop at a certain set of events, and I think they'll get very successful if they do that. >> Alright well, Ray, next time you come on the program, can you please bring a little bit of energy? We'll try to get you on early in the show when you're not so worn down. >> I know. >> Thanks as always. >> Appreciate you coming back on, man. >> Hey thanks, man, it's theCUBE! I love being on this thing.. >> Always a pleasure. >> Alright and, yeah, we always love helping you extract the signal from the noise. We're Dave Vellante, John Furrier, Lisa Martin. I'm Stu Miniman. Thanks for watching day three of theCUBE at IBM Think. Join us tomorrow, thanks for watching. (light music)

(electronic dance music) (Intel Jingle) (ethereal electronic dance music) ♪ Okay ♪ (upbeat techno dance music) ♪ Oh oh oh oh ♪ ♪ Oh oh oh oh ♪ ♪ Oh oh oh oh oh ♪ ♪ Oh oh oh oh ♪ ♪ Oh oh oh oh oh ♪ ♪ Take it back take it back ♪ ♪ Take it back ♪ ♪ Take it back take it back ♪ ♪ Take it back ♪ ♪ Take it back take it back ♪ ♪ Yeah everybody get loose yeah ♪ ♪ Yeah ♪ ♪ Ye-yeah yeah ♪ ♪ Yeah yeah ♪ ♪ Everybody everybody yeah ♪ ♪ Whoo whoo ♪ ♪ Whoo whoo ♪ ♪ Whoo yeah ♪ ♪ Everybody get loose whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ >> As a courtesy to the presenters and those around you, please silence all mobile devices, thank you. (electronic dance music) ♪ Everybody get loose ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ (upbeat salsa music) ♪ Ha ha ha ♪ ♪ Ah ♪ ♪ Ha ha ha ♪ ♪ So happy ♪ ♪ Whoo whoo ♪ (female singer scatting) >> Ladies and gentlemen, please take your seats. Our program will begin momentarily. ♪ Hey ♪ (female singer scatting) (male singer scatting) ♪ Hey ♪ ♪ Whoo ♪ (female singer scatting) (electronic dance music) ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ Red don't go ♪ ♪ All hands are in don't go ♪ ♪ In don't go ♪ ♪ Oh red go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ All hands are red don't go ♪ ♪ All hands are in red red red red ♪ ♪ All hands are in don't go ♪ ♪ All hands are in red go ♪ >> Ladies and gentlemen, there are available seats. Towards house left, house left there are available seats. If you are please standing, we ask that you please take an available seat. We will begin momentarily, thank you. ♪ Let go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ (upbeat electronic dance music) ♪ Just make me ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ I live ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ Hey ♪ ♪ Yeah ♪ ♪ Oh ♪ ♪ Ah ♪ ♪ Ah ah ah ah ah ah ♪ ♪ Just make me ♪ ♪ Just make me ♪ (bouncy techno music) >> Ladies and gentlemen, once again we ask that you please take the available seats to your left, house left, there are many available seats. If you are standing, please make your way there. The program will begin momentarily, thank you. Good morning! This is Lenovo Transform 2.0! (keyboard clicks) >> Progress. Why do we always talk about it in the future? When will it finally get here? We don't progress when it's ready for us. We need it when we're ready, and we're ready now. Our hospitals and their patients need it now, our businesses and their customers need it now, our cities and their citizens need it now. To deliver intelligent transformation, we need to build it into the products and solutions we make every day. At Lenovo, we're designing the systems to fight disease, power businesses, and help you reach more customers, end-to-end security solutions to protect your data and your companies reputation. We're making IT departments more agile and cost efficient. We're revolutionizing how kids learn with VR. We're designing smart devices and software that transform the way you collaborate, because technology shouldn't just power industries, it should power people. While everybody else is talking about tomorrow, we'll keep building today, because the progress we need can't wait for the future. >> Please welcome to the stage Lenovo's Rod Lappen! (electronic dance music) (audience applauding) >> Alright. Good morning everyone! >> Good morning. >> Ooh, that was pretty good actually, I'll give it one more shot. Good morning everyone! >> Good morning! >> Oh, that's much better! Hope everyone's had a great morning. Welcome very much to the second Lenovo Transform event here in New York. I think when I got up just now on the steps I realized there's probably one thing in common all of us have in this room including myself which is, absolutely no one has a clue what I'm going to say today. So, I'm hoping very much that we get through this thing very quickly and crisply. I love this town, love New York, and you're going to hear us talk a little bit about New York as we get through here, but just before we get started I'm going to ask anyone who's standing up the back, there are plenty of seats down here, and down here on the right hand side, I think he called it house left is the professional way of calling it, but these steps to my right, your left, get up here, let's get you all seated down so that you can actually sit down during the keynote session for us. Last year we had our very first Lenovo Transform. We had about 400 people. It was here in New York, fantastic event, today, over 1,000 people. We have over 62 different technology demonstrations and about 15 breakout sessions, which I'll talk you through a little bit later on as well, so it's a much bigger event. Next year we're definitely going to be shooting for over 2,000 people as Lenovo really transforms and starts to address a lot of the technology that our commercial customers are really looking for. We were however hampered last year by a storm, I don't know if those of you who were with us last year will remember, we had a storm on the evening before Transform last year in New York, and obviously the day that it actually occurred, and we had lots of logistics. Our media people from AMIA were coming in. They took the, the plane was circling around New York for a long time, and Kamran Amini, our General Manager of our Data Center Infrastructure Group, probably one of our largest groups in the Lenovo DCG business, took 17 hours to get from Raleigh, North Carolina to New York, 17 hours, I think it takes seven or eight hours to drive. Took him 17 hours by plane to get here. And then of course this year, we have Florence. And so, obviously the hurricane Florence down there in the Carolinas right now, we tried to help, but still Kamran has made it today. Unfortunately, very tragically, we were hoping he wouldn't, but he's here today to do a big presentation a little bit later on as well. However, I do want to say, obviously, Florence is a very serious tragedy and we have to take it very serious. We got, our headquarters is in Raleigh, North Carolina. While it looks like the hurricane is just missing it's heading a little bit southeast, all of our thoughts and prayers and well wishes are obviously with everyone in the Carolinas on behalf of Lenovo, everyone at our headquarters, everyone throughout the Carolinas, we want to make sure everyone stays safe and out of harm's way. We have a great mixture today in the crowd of all customers, partners, industry analysts, media, as well as our financial analysts from all around the world. There's over 30 countries represented here and people who are here to listen to both YY, Kirk, and Christian Teismann speak today. And so, it's going to be a really really exciting day, and I really appreciate everyone coming in from all around the world. So, a big round of applause for everyone whose come in. (audience applauding) We have a great agenda for you today, and it starts obviously a very consistent format which worked very successful for us last year, and that's obviously our keynote. You'll hear from YY, our CEO, talk a little bit about the vision he has in the industry and how he sees Lenovo's turned the corner and really driving some great strategy to address our customer's needs. Kirk Skaugen, our Executive Vice President of DCG, will be up talking about how we've transformed the DCG business and once again are hitting record growth ratios for our DCG business. And then you'll hear from Christian Teismann, our SVP and General Manager for our commercial business, get up and talk about everything that's going on in our IDG business. There's really exciting stuff going on there and obviously ThinkPad being the cornerstone of that I'm sure he's going to talk to us about a couple surprises in that space as well. Then we've got some great breakout sessions, I mentioned before, 15 breakout sessions, so while this keynote section goes until about 11:30, once we get through that, please go over and explore, and have a look at all of the breakout sessions. We have all of our subject matter experts from both our PC, NBG, and our DCG businesses out to showcase what we're doing as an organization to better address your needs. And then obviously we have the technology pieces that I've also spoken about, 62 different technology displays there arranged from everything IoT, 5G, NFV, everything that's really cool and hot in the industry right now is going to be on display up there, and I really encourage all of you to get up there. So, I'm going to have a quick video to show you from some of the setup yesterday on a couple of the 62 technology displays we've got on up on stage. Okay let's go, so we've got a demonstrations to show you today, one of the greats one here is the one we've done with NC State, a high-performance computing artificial intelligence demonstration of fresh produce. It's about modeling the population growth of the planet, and how we're going to supply water and food as we go forward. Whoo. Oh, that is not an apple. Okay. (woman laughs) Second one over here is really, hey Jonas, how are you? Is really around virtual reality, and how we look at one of the most amazing sites we've got, as an install on our high-performance computing practice here globally. And you can see, obviously, that this is the Barcelona supercomputer, and, where else in New York can you get access to being able to see something like that so easily? Only here at Lenovo Transform. Whoo, okay. (audience applauding) So there's two examples of some of the technology. We're really encouraging everyone in the room after the keynote to flow into that space and really get engaged, and interact with a lot of the technology we've got up there. It seems I need to also do something about my fashion, I've just realized I've worn a vest two days in a row, so I've got to work on that as well. Alright so listen, the last thing on the agenda, we've gone through the breakout sessions and the demo, tonight at four o'clock, there's about 400 of you registered to be on the cruise boat with us, the doors will open behind me. the boat is literally at the pier right behind us. You need to make sure you're on the boat for 4:00 p.m. this evening. Outside of that, I want everyone to have a great time today, really enjoy the experience, make it as experiential as you possibly can, get out there and really get in and touch the technology. There's some really cool AI displays up there for us all to get involved in as well. So ladies and gentlemen, without further adieu, it gives me great pleasure to introduce to you a lover of tennis, as some of you would've heard last year at Lenovo Transform, as well as a lover of technology, Lenovo, and of course, New York City. I am obviously very pleasured to introduce to you Yang Yuanqing, our CEO, as we like to call him, YY. (audience applauding) (upbeat funky music) >> Good morning, everyone. >> Good morning. >> Thank you Rod for that introduction. Welcome to New York City. So, this is the second year in a row we host our Transform event here, because New York is indeed one of the most transformative cities in the world. Last year on this stage, I spoke about the Fourth Industrial Revolution, and our vision around the intelligent transformation, how it would fundamentally change the nature of business and the customer relationships. And why preparing for this transformation is the key for the future of our company. And in the last year I can assure you, we were being very busy doing just that, from searching and bringing global talents around the world to the way we think about every product and every investment we make. I was here in New York just a month ago to announce our fiscal year Q1 earnings, which was a good day for us. I think now the world believes it when we say Lenovo has truly turned the corner to a new phase of growth and a new phase of acceleration in executing the transformation strategy. That's clear to me is that the last few years of a purposeful disruption at Lenovo have led us to a point where we can now claim leadership of the coming intelligent transformation. People often asked me, what is the intelligent transformation? I was saying this way. This is the unlimited potential of the Fourth Industrial Revolution driven by artificial intelligence being realized, ordering a pizza through our speaker, and locking the door with a look, letting your car drive itself back to your home. This indeed reflect the power of AI, but it just the surface of it. The true impact of AI will not only make our homes smarter and offices more efficient, but we are also completely transformed every value chip in every industry. However, to realize these amazing possibilities, we will need a structure built around the key components, and one that touches every part of all our lives. First of all, explosions in new technology always lead to new structures. This has happened many times before. In the early 20th century, thousands of companies provided a telephone service. City streets across the US looked like this, and now bundles of a microscopic fiber running from city to city bring the world closer together. Here's what a driving was like in the US, up until 1950s. Good luck finding your way. (audience laughs) And today, millions of vehicles are organized and routed daily, making the world more efficient. Structure is vital, from fiber cables and the interstate highways, to our cells bounded together to create humans. Thankfully the structure for intelligent transformation has emerged, and it is just as revolutionary. What does this new structure look like? We believe there are three key building blocks, data, computing power, and algorithms. Ever wondered what is it behind intelligent transformation? What is fueling this miracle of human possibility? Data. As the Internet becomes ubiquitous, not only PCs, mobile phones, have come online and been generating data. Today it is the cameras in this room, the climate controls in our offices, or the smart displays in our kitchens at home. The number of smart devices worldwide will reach over 20 billion in 2020, more than double the number in 2017. These devices and the sensors are connected and generating massive amount of data. By 2020, the amount of data generated will be 57 times more than all the grains of sand on Earth. This data will not only make devices smarter, but will also fuel the intelligence of our homes, offices, and entire industries. Then we need engines to turn the fuel into power, and the engine is actually the computing power. Last but not least the advanced algorithms combined with Big Data technology and industry know how will form vertical industrial intelligence and produce valuable insights for every value chain in every industry. When these three building blocks all come together, it will change the world. At Lenovo, we have each of these elements of intelligent transformations in a single place. We have built our business around the new structure of intelligent transformation, especially with mobile and the data center now firmly part of our business. I'm often asked why did you acquire these businesses? Why has a Lenovo gone into so many fields? People ask the same questions of the companies that become the leaders of the information technology revolution, or the third industrial transformation. They were the companies that saw the future and what the future required, and I believe Lenovo is the company today. From largest portfolio of devices in the world, leadership in the data center field, to the algorithm-powered intelligent vertical solutions, and not to mention the strong partnership Lenovo has built over decades. We are the only company that can unify all these essential assets and deliver end to end solutions. Let's look at each part. We now understand the important importance data plays as fuel in intelligent transformation. Hundreds of billions of devices and smart IoTs in the world are generating better and powering the intelligence. Who makes these devices in large volume and variety? Who puts these devices into people's home, offices, manufacturing lines, and in their hands? Lenovo definitely has the front row seats here. We are number one in PCs and tablets. We also produces smart phones, smart speakers, smart displays. AR/VR headsets, as well as commercial IoTs. All of these smart devices, or smart IoTs are linked to each other and to the cloud. In fact, we have more than 20 manufacturing facilities in China, US, Brazil, Japan, India, Mexico, Germany, and more, producing various devices around the clock. We actually make four devices every second, and 37 motherboards every minute. So, this factory located in my hometown, Hu-fi, China, is actually the largest laptop factory in the world, with more than three million square feet. So, this is as big as 42 soccer fields. Our scale and the larger portfolio of devices gives us access to massive amount of data, which very few companies can say. So, why is the ability to scale so critical? Let's look again at our example from before. The early days of telephone, dozens of service providers but only a few companies could survive consolidation and become the leader. The same was true for the third Industrial Revolution. Only a few companies could scale, only a few could survive to lead. Now the building blocks of the next revolution are locking into place. The (mumbles) will go to those who can operate at the scale. So, who could foresee the total integration of cloud, network, and the device, need to deliver intelligent transformation. Lenovo is that company. We are ready to scale. Next, our computing power. Computing power is provided in two ways. On one hand, the modern supercomputers are providing the brute force to quickly analyze the massive data like never before. On the other hand the cloud computing data centers with the server storage networking capabilities, and any computing IoT's, gateways, and miniservers are making computing available everywhere. Did you know, Lenovo is number one provider of super computers worldwide? 170 of the top 500 supercomputers, run on Lenovo. We hold 89 World Records in key workloads. We are number one in x86 server reliability for five years running, according to ITIC. a respected provider of industry research. We are also the fastest growing provider of hyperscale public cloud, hyper-converged and aggressively growing in edge computing. cur-ges target, we are expand on this point soon. And finally to run these individual nodes into our symphony, we must transform the data and utilize the computing power with advanced algorithms. Manufactured, industry maintenance, healthcare, education, retail, and more, so many industries are on the edge of intelligent transformation to improve efficiency and provide the better products and services. We are creating advanced algorithms and the big data tools combined with industry know-how to provide intelligent vertical solutions for several industries. In fact, we studied at Lenovo first. Our IT and research teams partnered with our global supply chain to develop an AI that improved our demand forecasting accuracy. Beyond managing our own supply chain we have offered our deep learning supply focused solution to other manufacturing companies to improve their efficiency. In the best case, we have improved the demand, focused the accuracy by 30 points to nearly 90 percent, for Baosteel, the largest of steel manufacturer in China, covering the world as well. Led by Lenovo research, we launched the industry-leading commercial ready AR headset, DaystAR, partnering with companies like the ones in this room. This technology is being used to revolutionize the way companies service utility, and even our jet engines. Using our workstations, servers, and award-winning imaging processing algorithms, we have partnered with hospitals to process complex CT scan data in minutes. So, this enable the doctors to more successfully detect the tumors, and it increases the success rate of cancer diagnosis all around the world. We are also piloting our smart IoT driven warehouse solution with one of the world's largest retail companies to greatly improve the efficiency. So, the opportunities are endless. This is where Lenovo will truly shine. When we combine the industry know-how of our customers with our end-to-end technology offerings, our intelligent vertical solutions like this are growing, which Kirk and Christian will share more. Now, what will drive this transformation even faster? The speed at which our networks operate, specifically 5G. You may know that Lenovo just launched the first-ever 5G smartphone, our Moto Z3, with the new 5G Moto model. We are partnering with multiple major network providers like Verizon, China Mobile. With the 5G model scheduled to ship early next year, we will be the first company to provide a 5G mobile experience to any users, customers. This is amazing innovation. You don't have to buy a new phone, just the 5G clip on. What can I say, except wow. (audience laughs) 5G is 10 times the fast faster than 4G. Its download speed will transform how people engage with the world, driverless car, new types of smart wearables, gaming, home security, industrial intelligence, all will be transformed. Finally, accelerating with partners, as ready as we are at Lenovo, we need partners to unlock our full potential, partners here to create with us the edge of the intelligent transformation. The opportunities of intelligent transformation are too profound, the scale is too vast. No company can drive it alone fully. We are eager to collaborate with all partners that can help bring our vision to life. We are dedicated to open partnerships, dedicated to cross-border collaboration, unify the standards, share the advantage, and market the synergies. We partner with the biggest names in the industry, Intel, Microsoft, AMD, Qualcomm, Google, Amazon, and Disney. We also find and partner with the smaller innovators as well. We're building the ultimate partner experience, open, shared, collaborative, diverse. So, everything is in place for intelligent transformation on a global scale. Smart devices are everywhere, the infrastructure is in place, networks are accelerating, and the industries demand to be more intelligent, and Lenovo is at the center of it all. We are helping to drive change with the hundreds of companies, companies just like yours, every day. We are your partner for intelligent transformation. Transformation never stops. This is what you will hear from Kirk, including details about Lenovo NetApp global partnership we just announced this morning. We've made the investments in every single aspect of the technology. We have the end-to-end resources to meet your end-to-end needs. As you attend the breakout session this afternoon, I hope you see for yourself how much Lenovo has transformed as a company this past year, and how we truly are delivering a future of intelligent transformation. Now, let me invite to the stage Kirk Skaugen, our president of Data Center growth to tell you about the exciting transformation happening in the global Data C enter market. Thank you. (audience applauding) (upbeat music) >> Well, good morning. >> Good morning. >> Good morning! >> Good morning! >> Excellent, well, I'm pleased to be here this morning to talk about how we're transforming the Data Center and taking you as our customers through your own intelligent transformation journey. Last year I stood up here at Transform 1.0, and we were proud to announce the largest Data Center portfolio in Lenovo's history, so I thought I'd start today and talk about the portfolio and the progress that we've made over the last year, and the strategies that we have going forward in phase 2.0 of Lenovo's transformation to be one of the largest data center companies in the world. We had an audacious vision that we talked about last year, and that is to be the most trusted data center provider in the world, empowering customers through the new IT, intelligent transformation. And now as the world's largest supercomputer provider, giving something back to humanity, is very important this week with the hurricanes now hitting North Carolina's coast, but we take this most trusted aspect very seriously, whether it's delivering the highest quality products on time to you as customers with the highest levels of security, or whether it's how we partner with our channel partners and our suppliers each and every day. You know we're in a unique world where we're going from hundreds of millions of PCs, and then over the next 25 years to hundred billions of connected devices, so each and every one of you is going through this intelligent transformation journey, and in many aspects were very early in that cycle. And we're going to talk today about our role as the largest supercomputer provider, and how we're solving humanity's greatest challenges. Last year we talked about two special milestones, the 25th anniversary of ThinkPad, but also the 25th anniversary of Lenovo with our IBM heritage in x86 computing. I joined the workforce in 1992 out of college, and the IBM first personal server was launching at the same time with an OS2 operating system and a free mouse when you bought the server as a marketing campaign. (audience laughing) But what I want to be very clear today, is that the innovation engine is alive and well at Lenovo, and it's really built on the culture that we're building as a company. All of these awards at the bottom are things that we earned over the last year at Lenovo. As a Fortune now 240 company, larger than companies like Nike, or AMEX, or Coca-Cola. The one I'm probably most proud of is Forbes first list of the top 2,000 globally regarded companies. This was something where 15,000 respondents in 60 countries voted based on ethics, trustworthiness, social conduct, company as an employer, and the overall company performance, and Lenovo was ranked number 27 of 2000 companies by our peer group, but we also now one of-- (audience applauding) But we also got a perfect score in the LGBTQ Equality Index, exemplifying the diversity internally. We're number 82 in the top working companies for mothers, top working companies for fathers, top 100 companies for sustainability. If you saw that factory, it's filled with solar panels on the top of that. And now again, one of the top global brands in the world. So, innovation is built on a customer foundation of trust. We also said last year that we'd be crossing an amazing milestone. So we did, over the last 12 months ship our 20 millionth x86 server. So, thank you very much to our customers for this milestone. (audience applauding) So, let me recap some of the transformation elements that have happened over the last year. Last year I talked about a lot of brand confusion, because we had the ThinkServer brand from the legacy Lenovo, the System x, from IBM, we had acquired a number of networking companies, like BLADE Network Technologies, et cetera, et cetera. Over the last year we've been ramping based on two brand structures, ThinkAgile for next generation IT, and all of our software-defined infrastructure products and ThinkSystem as the world's highest performance, highest reliable x86 server brand, but for servers, for storage, and for networking. We have transformed every single aspect of the customer experience. A year and a half ago, we had four different global channel programs around the world. Typically we're about twice the mix to our channel partners of any of our competitors, so this was really important to fix. We now have a single global Channel program, and have technically certified over 11,000 partners to be technical experts on our product line to deliver better solutions to our customer base. Gardner recently recognized Lenovo as the 26th ranked supply chain in the world. And, that's a pretty big honor, when you're up there with Amazon and Walmart and others, but in tech, we now are in the top five supply chains. You saw the factory network from YY, and today we'll be talking about product shipping in more than 160 countries, and I know there's people here that I've met already this morning, from India, from South Africa, from Brazil and China. We announced new Premier Support services, enabling you to go directly to local language support in nine languages in 49 countries in the world, going directly to a native speaker level three support engineer. And today we have more than 10,000 support specialists supporting our products in over 160 countries. We've delivered three times the number of engineered solutions to deliver a solutions orientation, whether it's on HANA, or SQL Server, or Oracle, et cetera, and we've completely reengaged our system integrator channel. Last year we had the CIO of DXE on stage, and here we're talking about more than 175 percent growth through our system integrator channel in the last year alone as we've brought that back and really built strong relationships there. So, thank you very much for amazing work here on the customer experience. (audience applauding) We also transformed our leadership. We thought it was extremely important with a focus on diversity, to have diverse talent from the legacy IBM, the legacy Lenovo, but also outside the industry. We made about 19 executive changes in the DCG group. This is the most senior leadership team within DCG, all which are newly on board, either from our outside competitors mainly over the last year. About 50 percent of our executives were now hired internally, 50 percent externally, and 31 percent of those new executives are diverse, representing the diversity of our global customer base and gender. So welcome, and most of them you're going to be able to meet over here in the breakout sessions later today. (audience applauding) But some things haven't changed, they're just keeping getting better within Lenovo. So, last year I got up and said we were committed with the new ThinkSystem brand to be a world performance leader. You're going to see that we're sponsoring Ducati for MotoGP. You saw the Ferrari out there with Formula One. That's not a surprise. We want the Lenovo ThinkSystem and ThinkAgile brands to be synonymous with world record performance. So in the last year we've gone from 39 to 89 world records, and partners like Intel would tell you, we now have four times the number of world record workloads on Lenovo hardware than any other server company on the planet today, with more than 89 world records across HPC, Java, database, transaction processing, et cetera. And we're proud to have just brought on Doug Fisher from Intel Corporation who had about 10-17,000 people on any given year working for him in workload optimizations across all of our software. It's just another testament to the leadership team we're bringing in to keep focusing on world-class performance software and solutions. We also per ITIC, are the number one now in x86 server reliability five years running. So, this is a survey where CIOs are in a blind survey asked to submit their reliability of their uptime on their x86 server equipment over the last 365 days. And you can see from 2016 to 2017 the downtime, there was over four hours as noted by the 750 CXOs in more than 20 countries is about one percent for the Lenovo products, and is getting worse generation from generation as we went from Broadwell to Pearlie. So we're taking our reliability, which was really paramount in the IBM System X heritage, and ensuring that we don't just recognize high performance but we recognize the highest level of reliability for mission-critical workloads. And what that translates into is that we at once again have been ranked number one in customer satisfaction from you our customers in 19 of 22 attributes, in North America in 18 of 22. This is a survey by TVR across hundreds of customers of us and our top competitors. This is the ninth consecutive study that we've been ranked number one in customer satisfaction, so we're taking this extremely seriously, and in fact YY now has increased the compensation of every single Lenovo employee. Up to 40 percent of their compensation bonus this year is going to be based on customer metrics like quality, order to ship, and things of this nature. So, we're really putting every employee focused on customer centricity this year. So, the summary on Transform 1.0 is that every aspect of what you knew about Lenovo's data center group has transformed, from the culture to the branding to dedicated sales and marketing, supply chain and quality groups, to a worldwide channel program and certifications, to new system integrator relationships, and to the new leadership team. So, rather than me just talk about it, I thought I'd share a quick video about what we've done over the last year, if you could run the video please. Turn around for a second. (epic music) (audience applauds) Okay. So, thank you to all our customers that allowed us to publicly display their logos in that video. So, what that means for you as investors, and for the investor community out there is, that our customers have responded, that this year Gardner just published that we are the fastest growing server company in the top 10, with 39 percent growth quarter-on-quarter, and 49 percent growth year-on-year. If you look at the progress we've made since the transformation the last three quarters publicly, we've grown 17 percent, then 44 percent, then 68 percent year on year in revenue, and I can tell you this quarter I'm as confident as ever in the financials around the DCG group, and it hasn't been in one area. You're going to see breakout sessions from hyperscale, software-defined, and flash, which are all growing more than a 100 percent year-on-year, supercomputing which we'll talk about shortly, now number one, and then ultimately from profitability, delivering five consecutive quarters of pre-tax profit increase, so I think, thank you very much to the customer base who's been working with us through this transformation journey. So, you're here to really hear what's next on 2.0, and that's what I'm excited to talk about today. Last year I came up with an audacious goal that we would become the largest supercomputer company on the planet by 2020, and this graph represents since the acquisition of the IBM System x business how far we were behind being the number one supercomputer. When we started we were 182 positions behind, even with the acquisition for example of SGI from HP, we've now accomplished our goal actually two years ahead of time. We're now the largest supercomputer company in the world. About one in every four supercomputers, 117 on the list, are now Lenovo computers, and you saw in the video where the universities are said, but I think what I'm most proud of is when your customers rank you as the best. So the awards at the bottom here, are actually Readers Choice from the last International Supercomputing Show where the scientific researchers on these computers ranked their vendors, and we were actually rated the number one server technology in supercomputing with our ThinkSystem SD530, and the number one storage technology with our ThinkSystem DSS-G, but more importantly what we're doing with the technology. You're going to see we won best in life sciences, best in data analytics, and best in collaboration as well, so you're going to see all of that in our breakout sessions. As you saw in the video now, 17 of the top 25 research institutions in the world are now running Lenovo supercomputers. And again coming from Raleigh and watching that hurricane come across the Atlantic, there are eight supercomputers crunching all of those models you see from Germany to Malaysia to Canada, and we're happy to have a SciNet from University of Toronto here with us in our breakout session to talk about what they're doing on climate modeling as well. But we're not stopping there. We just announced our new Neptune warm water cooling technology, which won the International Supercomputing Vendor Showdown, the first time we've won that best of show in 25 years, and we've now installed this. We're building out LRZ in Germany, the first ever warm water cooling in Peking University, at the India Space Propulsion Laboratory, at the Malaysian Weather and Meteorological Society, at Uninett, at the largest supercomputer in Norway, T-Systems, University of Birmingham. This is truly amazing technology where we're actually using water to cool the machine to deliver a significantly more energy-efficient computer. Super important, when we're looking at global warming and some of the electric bills can be millions of dollars just for one computer, and could actually power a small city just with the technology from the computer. We've built AI centers now in Morrisville, Stuttgart, Taipei, and Beijing, where customers can bring their AI workloads in with experts from Intel, from Nvidia, from our FPGA partners, to work on their workloads, and how they can best implement artificial intelligence. And we also this year launched LICO which is Lenovo Intelligent Compute Orchestrator software, and it's a software solution that simplifies the management and use of distributed clusters in both HPC and AI model development. So, what it enables you to do is take a single cluster, and run both HPC and AI workloads on it simultaneously, delivering better TCO for your environment, so check out LICO as well. A lot of the customers here and Wall Street are very excited and using it already. And we talked about solving humanity's greatest challenges. In the breakout session, you're going to have a virtual reality experience where you're going to be able to walk through what as was just ranked the world's most beautiful data center, the Barcelona Supercomputer. So, you can actually walk through one of the largest supercomputers in the world from Barcelona. You can see the work we're doing with NC State where we're going to have to grow the food supply of the world by 50 percent, and there's not enough fresh water in the world in the right places to actually make all those crops grow between now and 2055, so you're going to see the progression of how they're mapping the entire globe and the water around the world, how to build out the crop population over time using AI. You're going to see our work with Vestas is this largest supercomputer provider in the wind turbine areas, how they're working on wind energy, and then with University College London, how they're working on some of the toughest particle physics calculations in the world. So again, lots of opportunity here. Take advantage of it in the breakout sessions. Okay, let me transition to hyperscale. So in hyperscale now, we have completely transformed our business model. We are now powering six of the top 10 hyperscalers in the world, which is a significant difference from where we were two years ago. And the reason we're doing that, is we've coined a term called ODM+. We believe that hyperscalers want more procurement power than an ODM, and Lenovo is doing about $18 billion of procurement a year. They want a broader global supply chain that they can get from a local system integrator. We're more than 160 countries around the world, but they want the same world-class quality and reliability like they get from an MNC. So, what we're doing now is instead of just taking off the shelf motherboards from somewhere, we're starting with a blank sheet of paper, we're working with the customer base on customized SKUs and you can see we already are developing 33 custom solutions for the largest hyperscalers in the world. And then we're not just running notebooks through this factory where YY said, we're running 37 notebook boards a minute, we're now putting in tens and tens and tens of thousands of server board capacity per month into this same factory, so absolutely we can compete with the most aggressive ODM's in the world, but it's not just putting these things in in the motherboard side, we're also building out these systems all around the world, India, Brazil, Hungary, Mexico, China. This is an example of a new hyperscale customer we've had this last year, 34,000 servers we delivered in the first six months. The next 34,000 servers we delivered in 68 days. The next 34,000 servers we delivered in 35 days, with more than 99 percent on-time delivery to 35 data centers in 14 countries as diverse as South Africa, India, China, Brazil, et cetera. And I'm really ashamed to say it was 99.3, because we did have a forklift driver who rammed their forklift right through the middle of the one of the server racks. (audience laughing) At JFK Airport that we had to respond to, but I think this gives you a perspective of what it is to be a top five global supply chain and technology. So last year, I said we would invest significantly in IP, in joint ventures, and M and A to compete in software defined, in networking, and in storage, so I wanted to give you an update on that as well. Our newest software-defined partnership is with Cloudistics, enabling a fully composable cloud infrastructure. It's an exclusive agreement, you can see them here. I think Nag, our founder, is going to be here today, with a significant Lenovo investment in the company. So, this new ThinkAgile CP series delivers the simplicity of the public cloud, on-premise with exceptional support and a marketplace of essential enterprise applications all with a single click deployment. So simply put, we're delivering a private cloud with a premium experience. It's simple in that you need no specialists to deploy it. An IT generalist can set it up and manage it. It's agile in that you can provision dozens of workloads in minutes, and it's transformative in that you get all of the goodness of public cloud on-prem in a private cloud to unlock opportunity for use. So, we're extremely excited about the ThinkAgile CP series that's now shipping into the marketplace. Beyond that we're aggressively ramping, and we're either doubling, tripling, or quadrupling our market share as customers move from traditional server technology to software-defined technology. With Nutanix we've been public, growing about more than 150 percent year-on-year, with Nutanix as their fastest growing Nutanix partner, but today I want to set another audacious goal. I believe we cannot just be Nutanix's fastest growing partner but we can become their largest partner within two years. On Microsoft, we are already four times our market share on Azure stack of our traditional business. We were the first to launch our ThinkAgile on Broadwell and on Skylake with the Azure Stack Infrastructure. And on VMware we're about twice our market segment share. We were the first to deliver an Intel-optimized Optane-certified VSAN node. And with Optane technology, we're delivering 50 percent more VM density than any competitive SSD system in the marketplace, about 10 times lower latency, four times the performance of any SSD system out there, and Lenovo's first to market on that. And at VMworld you saw CEO Pat Gelsinger of VMware talked about project dimension, which is Edge as a service, and we're the only OEM beyond the Dell family that is participating today in project dimension. Beyond that you're going to see a number of other partnerships we have. I'm excited that we have the city of Bogota Columbia here, an eight million person city, where we announced a 3,000 camera video surveillance solution last month. With pivot three you're going to see city of Bogota in our breakout sessions. You're going to see a new partnership with Veeam around backup that's launching today. You're going to see partnerships with scale computing in IoT and hyper-converged infrastructure working on some of the largest retailers in the world. So again, everything out in the breakout session. Transitioning to storage and data management, it's been a great year for Lenovo, more than a 100 percent growth year-on-year, 2X market growth in flash arrays. IDC just reported 30 percent growth in storage, number one in price performance in the world and the best HPC storage product in the top 500 with our ThinkSystem DSS G, so strong coverage, but I'm excited today to announce for Transform 2.0 that Lenovo is launching the largest data management and storage portfolio in our 25-year data center history. (audience applauding) So a year ago, the largest server portfolio, becoming the largest fastest growing server OEM, today the largest storage portfolio, but as you saw this morning we're not doing it alone. Today Lenovo and NetApp, two global powerhouses are joining forces to deliver a multi-billion dollar global alliance in data management and storage to help customers through their intelligent transformation. As the fastest growing worldwide server leader and one of the fastest growing flash array and data management companies in the world, we're going to deliver more choice to customers than ever before, global scale that's never been seen, supply chain efficiencies, and rapidly accelerating innovation and solutions. So, let me unwrap this a little bit for you and talk about what we're announcing today. First, it's the largest portfolio in our history. You're going to see not just storage solutions launching today but a set of solution recipes from NetApp that are going to make Lenovo server and NetApp or Lenovo storage work better together. The announcement enables Lenovo to go from covering 15 percent of the global storage market to more than 90 percent of the global storage market and distribute these products in more than 160 countries around the world. So we're launching today, 10 new storage platforms, the ThinkSystem DE and ThinkSystem DM platforms. They're going to be centrally managed, so the same XClarity management that you've been using for server, you can now use across all of your storage platforms as well, and it'll be supported by the same 10,000 plus service personnel that are giving outstanding customer support to you today on the server side. And we didn't come up with this in the last month or the last quarter. We're announcing availability in ordering today and shipments tomorrow of the first products in this portfolio, so we're excited today that it's not just a future announcement but something you as customers can take advantage of immediately. (audience applauding) The second part of the announcement is we are announcing a joint venture in China. Not only will this be a multi-billion dollar global partnership, but Lenovo will be a 51 percent owner, NetApp a 49 percent owner of a new joint venture in China with the goal of becoming in the top three storage companies in the largest data and storage market in the world. We will deliver our R and D in China for China, pooling our IP and resources together, and delivering a single route to market through a complementary channel, not just in China but worldwide. And in the future I just want to tell everyone this is phase one. There is so much exciting stuff. We're going to be on the stage over the next year talking to you about around integrated solutions, next-generation technologies, and further synergies and collaborations. So, rather than just have me talk about it, I'd like to welcome to the stage our new partner NetApp and Brad Anderson who's the senior vice president and general manager of NetApp Cloud Infrastructure. (upbeat music) (audience applauding) >> Thank You Kirk. >> So Brad, we've known each other a long time. It's an exciting day. I'm going to give you the stage and allow you to say NetApp's perspective on this announcement. >> Very good, thank you very much, Kirk. Kirk and I go back to I think 1994, so hey good morning and welcome. My name is Brad Anderson. I manage the Cloud Infrastructure Group at NetApp, and I am honored and privileged to be here at Lenovo Transform, particularly today on today's announcement. Now, you've heard a lot about digital transformation about how companies have to transform their IT to compete in today's global environment. And today's announcement with the partnership between NetApp and Lenovo is what that's all about. This is the joining of two global leaders bringing innovative technology in a simplified solution to help customers modernize their IT and accelerate their global digital transformations. Drawing on the strengths of both companies, Lenovo's high performance compute world-class supply chain, and NetApp's hybrid cloud data management, hybrid flash and all flash storage solutions and products. And both companies providing our customers with the global scale for them to be able to meet their transformation goals. At NetApp, we're very excited. This is a quote from George Kurian our CEO. George spent all day yesterday with YY and Kirk, and would have been here today if it hadn't been also our shareholders meeting in California, but I want to just convey how excited we are for all across NetApp with this partnership. This is a partnership between two companies with tremendous market momentum. Kirk took you through all the amazing results that Lenovo has accomplished, number one in supercomputing, number one in performance, number one in x86 reliability, number one in x86 customers sat, number five in supply chain, really impressive and congratulations. Like Lenovo, NetApp is also on a transformation journey, from a storage company to the data authority in hybrid cloud, and we've seen some pretty impressive momentum as well. Just last week we became number one in all flash arrays worldwide, catching EMC and Dell, and we plan to keep on going by them, as we help customers modernize their their data centers with cloud connected flash. We have strategic partnerships with the largest hyperscalers to provide cloud native data services around the globe and we are having success helping our customers build their own private clouds with just, with a new disruptive hyper-converged technology that allows them to operate just like hyperscalers. These three initiatives has fueled NetApp's transformation, and has enabled our customers to change the world with data. And oh by the way, it has also fueled us to have meet or have beaten Wall Street's expectations for nine quarters in a row. These are two companies with tremendous market momentum. We are also building this partnership for long term success. We think about this as phase one and there are two important components to phase one. Kirk took you through them but let me just review them. Part one, the establishment of a multi-year commitment and a collaboration agreement to offer Lenovo branded flash products globally, and as Kurt said in 160 countries. Part two, the formation of a joint venture in PRC, People's Republic of China, that will provide long term commitment, joint product development, and increase go-to-market investment to meet the unique needs to China. Both companies will put in storage technologies and storage expertise to form an independent JV that establishes a data management company in China for China. And while we can dream about what phase two looks like, our entire focus is on making phase one incredibly successful and I'm pleased to repeat what Kirk, is that the first products are orderable and shippable this week in 160 different countries, and you will see our two companies focusing on the here and now. On our joint go to market strategy, you'll see us working together to drive strategic alignment, focused execution, strong governance, and realistic expectations and milestones. And it starts with the success of our customers and our channel partners is job one. Enabling customers to modernize their legacy IT with complete data center solutions, ensuring that our customers get the best from both companies, new offerings the fuel business success, efficiencies to reinvest in game-changing initiatives, and new solutions for new mission-critical applications like data analytics, IoT, artificial intelligence, and machine learning. Channel partners are also top of mind for both our two companies. We are committed to the success of our existing and our future channel partners. For NetApp channel partners, it is new pathways to new segments and to new customers. For Lenovo's channel partners, it is the competitive weapons that now allows you to compete and more importantly win against Dell, EMC, and HP. And the good news for both companies is that our channel partner ecosystem is highly complementary with minimal overlap. Today is the first day of a very exciting partnership, of a partnership that will better serve our customers today and will provide new opportunities to both our companies and to our partners, new products to our customers globally and in China. I am personally very excited. I will be on the board of the JV. And so, I look forward to working with you, partnering with you and serving you as we go forward, and with that, I'd like to invite Kirk back up. (audience applauding) >> Thank you. >> Thank you. >> Well, thank you, Brad. I think it's an exciting overview, and these products will be manufactured in China, in Mexico, in Hungary, and around the world, enabling this amazing supply chain we talked about to deliver in over 160 countries. So thank you Brad, thank you George, for the amazing partnership. So again, that's not all. In Transform 2.0, last year, we talked about the joint ventures that were coming. I want to give you a sneak peek at what you should expect at future Lenovo events around the world. We have this Transform in Beijing in a couple weeks. We'll then be repeating this in 20 different locations roughly around the world over the next year, and I'm excited probably more than ever about what else is coming. Let's talk about Telco 5G and network function virtualization. Today, Motorola phones are certified on 46 global networks. We launched the world's first 5G upgradable phone here in the United States with Verizon. Lenovo DCG sells to 58 telecommunication providers around the world. At Mobile World Congress in Barcelona and Shanghai, you saw China Telecom and China Mobile in the Lenovo booth, China Telecom showing a video broadband remote access server, a VBRAS, with video streaming demonstrations with 2x less jitter than they had seen before. You saw China Mobile with a virtual remote access network, a VRAN, with greater than 10 times the throughput and 10x lower latency running on Lenovo. And this year, we'll be launching a new NFV company, a software company in China for China to drive the entire NFV stack, delivering not just hardware solutions, but software solutions, and we've recently hired a new CEO. You're going to hear more about that over the next several quarters. Very exciting as we try to drive new economics into the networks to deliver these 20 billion devices. We're going to need new economics that I think Lenovo can uniquely deliver. The second on IoT and edge, we've integrated on the device side into our intelligent devices group. With everything that's going to consume electricity computes and communicates, Lenovo is in a unique position on the device side to take advantage of the communications from Motorola and being one of the largest device companies in the world. But this year, we're also going to roll out a comprehensive set of edge gateways and ruggedized industrial servers and edge servers and ISP appliances for the edge and for IoT. So look for that as well. And then lastly, as a service, you're going to see Lenovo delivering hardware as a service, device as a service, infrastructure as a service, software as a service, and hardware as a service, not just as a glorified leasing contract, but with IP, we've developed true flexible metering capability that enables you to scale up and scale down freely and paying strictly based on usage, and we'll be having those announcements within this fiscal year. So Transform 2.0, lots to talk about, NetApp the big news of the day, but a lot more to come over the next year from the Data Center group. So in summary, I'm excited that we have a lot of customers that are going to be on stage with us that you saw in the video. Lots of testimonials so that you can talk to colleagues of yourself. Alamos Gold from Canada, a Canadian gold producer, Caligo for data optimization and privacy, SciNet, the largest supercomputer we've ever put into North America, and the largest in Canada at the University of Toronto will be here talking about climate change. City of Bogota again with our hyper-converged solutions around smart city putting in 3,000 cameras for criminal detection, license plate detection, et cetera, and then more from a channel mid market perspective, Jerry's Foods, which is from my home state of Wisconsin, and Minnesota which has about 57 stores in the specialty foods market, and how they're leveraging our IoT solutions as well. So again, about five times the number of demos that we had last year. So in summary, first and foremost to the customers, thank you for your business. It's been a great journey and I think we're on a tremendous role. You saw from last year, we're trying to build credibility with you. After the largest server portfolio, we're now the fastest-growing server OEM per Gardner, number one in performance, number one in reliability, number one in customer satisfaction, number one in supercomputing. Today, the largest storage portfolio in our history, with the goal of becoming the fastest growing storage company in the world, top three in China, multibillion-dollar collaboration with NetApp. And the transformation is going to continue with new edge gateways, edge servers, NFV solutions, telecommunications infrastructure, and hardware as a service with dynamic metering. So thank you for your time. I've looked forward to meeting many of you over the next day. We appreciate your business, and with that, I'd like to bring up Rod Lappen to introduce our next speaker. Rod? (audience applauding) >> Thanks, boss, well done. Alright ladies and gentlemen. No real secret there. I think we've heard why I might talk about the fourth Industrial Revolution in data and exactly what's going on with that. You've heard Kirk with some amazing announcements, obviously now with our NetApp partnership, talk about 5G, NFV, cloud, artificial intelligence, I think we've hit just about all the key hot topics. It's with great pleasure that I now bring up on stage Mr. Christian Teismann, our senior vice president and general manager of commercial business for both our PCs and our IoT business, so Christian Teismann. (techno music) Here, take that. >> Thank you. I think I'll need that. >> Okay, Christian, so obviously just before we get down, you and I last year, we had a bit of a chat about being in New York. >> Exports. >> You were an expat in New York for a long time. >> That's true. >> And now, you've moved from New York. You're in Munich? >> Yep. >> How does that feel? >> Well Munich is a wonderful city, and it's a great place to live and raise kids, but you know there's no place in the world like New York. >> Right. >> And I miss it a lot, quite frankly. >> So what exactly do you miss in New York? >> Well there's a lot of things in New York that are unique, but I know you spent some time in Japan, but I still believe the best sushi in the world is still in New York City. (all laughing) >> I will beg to differ. I will beg to differ. I think Mr. Guchi-san from Softbank is here somewhere. He will get up an argue very quickly that Japan definitely has better sushi than New York. But obviously you know, it's a very very special place, and I have had sushi here, it's been fantastic. What about Munich? Anything else that you like in Munich? >> Well I mean in Munich, we have pork knuckles. >> Pork knuckles. (Christian laughing) Very similar sushi. >> What is also very fantastic, but we have the real, the real Oktoberfest in Munich, and it starts next week, mid-September, and I think it's unique in the world. So it's very special as well. >> Oktoberfest. >> Yes. >> Unfortunately, I'm not going this year, 'cause you didn't invite me, but-- (audience chuckling) How about, I think you've got a bit of a secret in relation to Oktoberfest, probably not in Munich, however. >> It's a secret, yes, but-- >> Are you going to share? >> Well I mean-- >> See how I'm putting you on the spot? >> In the 10 years, while living here in New York, I was a regular visitor of the Oktoberfest at the Lower East Side in Avenue C at Zum Schneider, where I actually met my wife, and she's German. >> Very good. So, how about a big round of applause? (audience applauding) Not so much for Christian, but more I think, obviously for his wife, who obviously had been drinking and consequently ended up with you. (all laughing) See you later, mate. >> That's the beauty about Oktoberfest, but yes. So first of all, good morning to everybody, and great to be back here in New York for a second Transform event. New York clearly is the melting pot of the world in terms of culture, nations, but also business professionals from all kind of different industries, and having this event here in New York City I believe is manifesting what we are trying to do here at Lenovo, is transform every aspect of our business and helping our customers on the journey of intelligent transformation. Last year, in our transformation on the device business, I talked about how the PC is transforming to personalized computing, and we've made a lot of progress in that journey over the last 12 months. One major change that we have made is we combined all our device business under one roof. So basically PCs, smart devices, and smart phones are now under the roof and under the intelligent device group. But from my perspective makes a lot of sense, because at the end of the day, all devices connect in the modern world into the cloud and are operating in a seamless way. But we are also moving from a device business what is mainly a hardware focus historically, more and more also into a solutions business, and I will give you during my speech a little bit of a sense of what we are trying to do, as we are trying to bring all these components closer together, and specifically also with our strengths on the data center side really build end-to-end customer solution. Ultimately, what we want to do is make our business, our customer's businesses faster, safer, and ultimately smarter as well. So I want to look a little bit back, because I really believe it's important to understand what's going on today on the device side. Many of us have still grown up with phones with terminals, ultimately getting their first desktop, their first laptop, their first mobile phone, and ultimately smartphone. Emails and internet improved our speed, how we could operate together, but still we were defined by linear technology advances. Today, the world has changed completely. Technology itself is not a limiting factor anymore. It is how we use technology going forward. The Internet is pervasive, and we are not yet there that we are always connected, but we are nearly always connected, and we are moving to the stage, that everything is getting connected all the time. Sharing experiences is the most driving force in our behavior. In our private life, sharing pictures, videos constantly, real-time around the world, with our friends and with our family, and you see the same behavior actually happening in the business life as well. Collaboration is the number-one topic if it comes down to workplace, and video and instant messaging, things that are coming from the consumer side are dominating the way we are operating in the commercial business as well. Most important beside technology, that a new generation of workforce has completely changed the way we are working. As the famous workforce the first generation of Millennials that have now fully entered in the global workforce, and the next generation, it's called Generation Z, is already starting to enter the global workforce. By 2025, 75 percent of the world's workforce will be composed out of two of these generations. Why is this so important? These two generations have been growing up using state-of-the-art IT technology during their private life, during their education, school and study, and are taking these learnings and taking these behaviors in the commercial workspace. And this is the number one force of change that we are seeing in the moment. Diverse workforces are driving this change in the IT spectrum, and for years in many of our customers' focus was their customer focus. Customer experience also in Lenovo is the most important thing, but we've realized that our own human capital is equally valuable in our customer relationships, and employee experience is becoming a very important thing for many of our customers, and equally for Lenovo as well. As you have heard YY, as we heard from YY, Lenovo is focused on intelligent transformation. What that means for us in the intelligent device business is ultimately starting with putting intelligence in all of our devices, smartify every single one of our devices, adding value to our customers, traditionally IT departments, but also focusing on their end users and building products that make their end users more productive. And as a world leader in commercial devices with more than 33 percent market share, we can solve problems been even better than any other company in the world. So, let's talk about transformation of productivity first. We are in a device-led world. Everything we do is connected. There's more interaction with devices than ever, but also with spaces who are increasingly becoming smart and intelligent. YY said it, by 2020 we have more than 20 billion connected devices in the world, and it will grow exponentially from there on. And users have unique personal choices for technology, and that's very important to recognize, and we call this concept a digital wardrobe. And it means that every single end-user in the commercial business is composing his personal wardrobe on an ongoing basis and is reconfiguring it based on the work he's doing and based where he's going and based what task he is doing. I would ask all of you to put out all the devices you're carrying in your pockets and in your bags. You will see a lot of you are using phones, tablets, laptops, but also cameras and even smartwatches. They're all different, but they have one underlying technology that is bringing it all together. Recognizing digital wardrobe dynamics is a core factor for us to put all the devices under one roof in IDG, one business group that is dedicated to end-user solutions across mobile, PC, but also software services and imaging, to emerging technologies like AR, VR, IoT, and ultimately a AI as well. A couple of years back there was a big debate around bring-your-own-device, what was called consumerization. Today consumerization does not exist anymore, because consumerization has happened into every single device we build in our commercial business. End users and commercial customers today do expect superior display performance, superior audio, microphone, voice, and touch quality, and have it all connected and working seamlessly together in an ease of use space. We are already deep in the journey of personalized computing today. But the center point of it has been for the last 25 years, the mobile PC, that we have perfected over the last 25 years, and has been the undisputed leader in mobility computing. We believe in the commercial business, the ThinkPad is still the core device of a digital wardrobe, and we continue to drive the success of the ThinkPad in the marketplace. We've sold more than 140 million over the last 26 years, and even last year we exceeded nearly 11 million units. That is about 21 ThinkPads per minute, or one Thinkpad every three seconds that we are shipping out in the market. It's the number one commercial PC in the world. It has gotten countless awards but we felt last year after Transform we need to build a step further, in really tailoring the ThinkPad towards the need of the future. So, we announced a new line of X1 Carbon and Yoga at CES the Consumer Electronics Show. And the reason is not we want to sell to consumer, but that we do recognize that a lot of CIOs and IT decision makers need to understand what consumers are really doing in terms of technology to make them successful. So, let's take a look at the video. (suspenseful music) >> When you're the number one business laptop of all time, your only competition is yourself. (wall shattering) And, that's different. Different, like resisting heat, ice, dust, and spills. Different, like sharper, brighter OLA display. The trackpoint that reinvented controls, and a carbon fiber roll cage to protect what's inside, built by an engineering and design team, doing the impossible for the last 25 years. This is the number one business laptop of all time, but it's not a laptop. It's a ThinkPad. (audience applauding) >> Thank you very much. And we are very proud that Lenovo ThinkPad has been selected as the best laptop in the world in the second year in a row. I think it's a wonderful tribute to what our engineers have been done on this one. And users do want awesome displays. They want the best possible audio, voice, and touch control, but some users they want more. What they want is super power, and I'm really proud to announce our newest member of the X1 family, and that's the X1 extreme. It's exceptionally featured. It has six core I9 intel chipset, the highest performance you get in the commercial space. It has Nvidia XTX graphic, it is a 4K UHD display with HDR with Dolby vision and Dolby Atmos Audio, two terabyte in SSD, so it is really the absolute Ferrari in terms of building high performance commercial computer. Of course it has touch and voice, but it is one thing. It has so much performance that it serves also a purpose that is not typical for commercial, and I know there's a lot of secret gamers also here in this room. So you see, by really bringing technology together in the commercial space, you're creating productivity solutions of one of a kind. But there's another category of products from a productivity perspective that is incredibly important in our commercial business, and that is the workstation business . Clearly workstations are very specifically designed computers for very advanced high-performance workloads, serving designers, architects, researchers, developers, or data analysts. And power and performance is not just about the performance itself. It has to be tailored towards the specific use case, and traditionally these products have a similar size, like a server. They are running on Intel Xeon technology, and they are equally complex to manufacture. We have now created a new category as the ultra mobile workstation, and I'm very proud that we can announce here the lightest mobile workstation in the industry. It is so powerful that it really can run AI and big data analysis. And with this performance you can go really close where you need this power, to the sensors, into the cars, or into the manufacturing places where you not only wannna read the sensors but get real-time analytics out of these sensors. To build a machine like this one you need customers who are really challenging you to the limit. and we're very happy that we had a customer who went on this journey with us, and ultimately jointly with us created this product. So, let's take a look at the video. (suspenseful music) >> My world involves pathfinding both the hardware needs to the various work sites throughout the company, and then finding an appropriate model of desktop, laptop, or workstation to match those needs. My first impressions when I first seen the ThinkPad P1 was I didn't actually believe that we could get everything that I was asked for inside something as small and light in comparison to other mobile workstations. That was one of the I can't believe this is real sort of moments for me. (engine roars) >> Well, it's better than general when you're going around in the wind tunnel, which isn't alway easy, and going on a track is not necessarily the best bet, so having a lightweight very powerful laptop is extremely useful. It can take a Xeon processor, which can support ECC from when we try to load a full car, and when we're analyzing live simulation results. through and RCFT post processor or example. It needs a pretty powerful machine. >> It's come a long way to be able to deliver this. I hate to use the word game changer, but it is that for us. >> Aston Martin has got a lot of different projects going. There's some pretty exciting projects and a pretty versatile range coming out. Having Lenovo as a partner is certainly going to ensure that future. (engine roars) (audience applauds) >> So, don't you think the Aston Martin design and the ThinkPad design fit very well together? (audience laughs) So if Q, would get a new laptop, I think you would get a ThinkPad X P1. So, I want to switch gears a little bit, and go into something in terms of productivity that is not necessarily on top of the mind or every end user but I believe it's on top of the mind of every C-level executive and of every CEO. Security is the number one threat in terms of potential risk in your business and the cost of cybersecurity is estimated by 2020 around six trillion dollars. That's more than the GDP of Japan and we've seen a significant amount of data breach incidents already this years. Now, they're threatening to take companies out of business and that are threatening companies to lose a huge amount of sensitive customer data or internal data. At Lenovo, we are taking security very, very seriously, and we run a very deep analysis, around our own security capabilities in the products that we are building. And we are announcing today a new brand under the Think umbrella that is called ThinkShield. Our goal is to build the world's most secure PC, and ultimately the most secure devices in the industry. And when we looked at this end-to-end, there is no silver bullet around security. You have to go through every aspect where security breaches can potentially happen. That is why we have changed the whole organization, how we look at security in our device business, and really have it grouped under one complete ecosystem of solutions, Security is always something where you constantly are getting challenged with the next potential breach the next potential technology flaw. As we keep innovating and as we keep integrating, a lot of our partners' software and hardware components into our products. So for us, it's really very important that we partner with companies like Intel, Microsoft, Coronet, Absolute, and many others to really as an example to drive full encryption on all the data seamlessly, to have multi-factor authentication to protect your users' identity, to protect you in unsecured Wi-Fi locations, or even simple things like innovation on the device itself, to and an example protect the camera, against usage with a little thing like a thinkShutter that you can shut off the camera. SO what I want to show you here, is this is the full portfolio of ThinkShield that we are announcing today. This is clearly not something I can even read to you today, but I believe it shows you the breadth of security management that we are announcing today. There are four key pillars in managing security end-to-end. The first one is your data, and this has a lot of aspects around the hardware and the software itself. The second is identity. The third is the security around online, and ultimately the device itself. So, there is a breakout on security and ThinkShield today, available in the afternoon, and encourage you to really take a deeper look at this one. The first pillar around productivity was the device, and around the device. The second major pillar that we are seeing in terms of intelligent transformation is the workspace itself. Employees of a new generation have a very different habit how they work. They split their time between travel, working remotely but if they do come in the office, they expect a very different office environment than what they've seen in the past in cubicles or small offices. They come into the office to collaborate, and they want to create ideas, and they really work in cross-functional teams, and they want to do it instantly. And what we've seen is there is a huge amount of investment that companies are doing today in reconfiguring real estate reconfiguring offices. And most of these kind of things are moving to a digital platform. And what we are doing, is we want to build an entire set of solutions that are just focused on making the workspace more productive for remote workforce, and to create technology that allow people to work anywhere and connect instantly. And the core of this is that we need to be, the productivity of the employee as high as possible, and make it for him as easy as possible to use these kind of technologies. Last year in Transform, I announced that we will enter the smart office space. By the end of last year, we brought the first product into the market. It's called the Hub 500. It's already deployed in thousands of our customers, and it's uniquely focused on Microsoft Skype for Business, and making meeting instantly happen. And the product is very successful in the market. What we are announcing today is the next generation of this product, what is the Hub 700, what has a fantastic audio quality. It has far few microphones, and it is usable in small office environment, as well as in major conference rooms, but the most important part of this new announcement is that we are also announcing a software platform, and this software platform allows you to run multiple video conferencing software solutions on the same platform. Many of you may have standardized for one software solution or for another one, but as you are moving in a world of collaborating instantly with partners, customers, suppliers, you always will face multiple software standards in your company, and Lenovo is uniquely positioned but providing a middleware platform for the device to really enable multiple of these UX interfaces. And there's more to come and we will add additional UX interfaces on an ongoing base, based on our customer requirements. But this software does not only help to create a better experience and a higher productivity in the conference room or the huddle room itself. It really will allow you ultimately to manage all your conference rooms in the company in one instance. And you can run AI technologies around how to increase productivity utilization of your entire conference room ecosystem in your company. You will see a lot more devices coming from the node in this space, around intelligent screens, cameras, and so on, and so on. The idea is really that Lenovo will become a core provider in the whole movement into the smart office space. But it's great if you have hardware and software that is really supporting the approach of modern IT, but one component that Kirk also mentioned is absolutely critical, that we are providing this to you in an as a service approach. Get it what you want, when you need it, and pay it in the amount that you're really using it. And within UIT there is also I think a new philosophy around IT management, where you're much more focused on the value that you are consuming instead of investing into technology. We are launched as a service two years back and we already have a significant number of customers running PC as a service, but we believe as a service will stretch far more than just the PC device. It will go into categories like smart office. It might go even into categories like phone, and it will definitely go also in categories like storage and server in terms of capacity management. I want to highlight three offerings that we are also displaying today that are sort of building blocks in terms of how we really run as a service. The first one is that we collaborated intensively over the last year with Microsoft to be the launch pilot for their Autopilot offering, basically deploying images easily in the same approach like you would deploy a new phone on the network. The purpose really is to make new imaging and enabling new PC as seamless as it's used to be in the phone industry, and we have a complete set of offerings, and already a significant number customers have deployed Autopilot with Lenovo. The second major offering is Premier Support, like in the in the server business, where Premier Support is absolutely critical to run critical infrastructure, we see a lot of our customers do want to have Premier Support for their end users, so they can be back into work basically instantly, and that you have the highest possible instant repair on every single device. And then finally we have a significant amount of time invested into understanding how the software as a service really can get into one philosophy. And many of you already are consuming software as a service in many different contracts from many different vendors, but what we've created is one platform that really can manage this all together. All these things are the foundation for a device as a service offering that really can manage this end-to-end. So, implementing an intelligent workplace can be really a daunting prospect depending on where you're starting from, and how big your company ultimately is. But how do you manage the transformation of technology workspace if you're present in 50 or more countries and you run an infrastructure for more than 100,000 people? Michelin, famous for their tires, infamous for their Michelin star restaurant rating, especially in New York, and instantly recognizable by the Michelin Man, has just doing that. Please welcome with me Damon McIntyre from Michelin to talk to us about the challenges and transforming collaboration and productivity. (audience applauding) (electronic dance music) Thank you, David. >> Thank you, thank you very much. >> We on? >> So, how do you feel here? >> Well good, I want to thank you first of all for your partnership and the devices you create that helped us design, manufacture, and distribute the best tire in the world, okay? I just had to say it and put out there, alright. And I was wondering, were those Michelin tires on that Aston Martin? >> I'm pretty sure there is no other tire that would fit to that. >> Yeah, no, thank you, thank you again, and thank you for the introduction. >> So, when we talk about the transformation happening really in the workplace, the most tangible transformation that you actually see is the drastic change that companies are doing physically. They're breaking down walls. They're removing cubes, and they're moving to flexible layouts, new desks, new huddle rooms, open spaces, but the underlying technology for that is clearly not so visible very often. So, tell us about Michelin's strategy, and the technology you are deploying to really enable this corporation. >> So we, so let me give a little bit a history about the company to understand the daunting tasks that we had before us. So we have over 114,000 people in the company under 170 nationalities, okay? If you go to the corporate office in France, it's Clermont. It's about 3,000 executives and directors, and what have you in the marketing, sales, all the way up to the chain of the global CIO, right? Inside of the Americas, we merged in Americas about three years ago. Now we have the Americas zone. There's about 28,000 employees across the Americas, so it's really, it's really hard in a lot of cases. You start looking at the different areas that you lose time, and you lose you know, your productivity and what have you, so there, it's when we looked at different aspects of how we were going to manage the meeting rooms, right? because we have opened up our areas of workspace, our CIO, CEOs in our zones will no longer have an office. They'll sit out in front of everybody else and mingle with the crowd. So, how do you take those spaces that were originally used by an individual but now turn them into like meeting rooms? So, we went through a large process, and looked at the Hub 500, and that really met our needs, because at the end of the day what we noticed was, it was it was just it just worked, okay? We've just added it to the catalog, so we're going to be deploying it very soon, and I just want to again point that I know everybody struggles with this, and if you look at all the minutes that you lose in starting up a meeting, and we know you know what I'm talking about when I say this, it equates to many many many dollars, okay? And so at the end the day, this product helps us to be more efficient in starting up the meeting, and more productive during the meeting. >> Okay, it's very good to hear. Another major trend we are seeing in IT departments is taking a more hands-off approach to hardware. We're seeing new technologies enable IT to create a more efficient model, how IT gets hardware in the hands of end-users, and how they are ultimately supporting themselves. So what's your strategy around the lifecycle management of the devices? >> So yeah you mentioned, again, we'll go back to the 114,000 employees in the company, right? You imagine looking at all the devices we use. I'm not going to get into the number of devices we have, but we have a set number that we use, and we have to go through a process of deploying these devices, which we right now service our own image. We build our images, we service them through our help desk and all that process, and we go through it. If you imagine deploying 25,000 PCs in a year, okay? The time and the daunting task that's behind all that, you can probably add up to 20 or 30 people just full-time doing that, okay? So, with partnering with Lenovo and their excellent technology, their technical teams, and putting together the whole process of how we do imaging, it now lifts that burden off of our folks, and it shifts it into a more automated process through the cloud, okay? And, it's with the Autopilot on the end of the project, we'll have Autopilot fully engaged, but what I really appreciate is how Lenovo really, really kind of got with us, and partnered with us for the whole process. I mean it wasn't just a partner between Michelin and Lenovo. Microsoft was also partnered during that whole process, and it really was a good project that we put together, and we hope to have something in a full production mode next year for sure. >> So, David thank you very, very much to be here with us on stage. What I really want to say, customers like you, who are always challenging us on every single aspect of our capabilities really do make the big difference for us to get better every single day and we really appreciate the partnership. >> Yeah, and I would like to say this is that I am, I'm doing what he's exactly said he just said. I am challenging Lenovo to show us how we can innovate in our work space with your devices, right? That's a challenge, and it's going to be starting up next year for sure. We've done some in the past, but I'm really going to challenge you, and my whole aspect about how to do that is bring you into our workspace. Show you how we make how we go through the process of making tires and all that process, and how we distribute those tires, so you can brainstorm, come back to the table and say, here's a device that can do exactly what you're doing right now, better, more efficient, and save money, so thank you. >> Thank you very much, David. (audience applauding) Well it's sometimes really refreshing to get a very challenging customers feedback. And you know, we will continue to grow this business together, and I'm very confident that your challenge will ultimately help to make our products even more seamless together. So, as we now covered productivity and how we are really improving our devices itself, and the transformation around the workplace, there is one pillar left I want to talk about, and that's really, how do we make businesses smarter than ever? What that really means is, that we are on a journey on trying to understand our customer's business, deeper than ever, understanding our customer's processes even better than ever, and trying to understand how we can help our customers to become more competitive by injecting state-of-the-art technology in this intelligent transformation process, into core processes. But this cannot be done without talking about a fundamental and that is the journey towards 5G. I really believe that 5G is changing everything the way we are operating devices today, because they will be connected in a way like it has never done before. YY talked about you know, 20 times 10 times the amount of performance. There are other studies that talk about even 200 times the performance, how you can use these devices. What it will lead to ultimately is that we will build devices that will be always connected to the cloud. And, we are preparing for this, and Kirk already talked about, and how many operators in the world we already present with our Moto phones, with how many Telcos we are working already on the backend, and we are working on the device side on integrating 5G basically into every single one of our product in the future. One of the areas that will benefit hugely from always connected is the world of virtual reality and augmented reality. And I'm going to pick here one example, and that is that we have created a commercial VR solution for classrooms and education, and basically using consumer type of product like our Mirage Solo with Daydream and put a solution around this one that enables teachers and schools to use these products in the classroom experience. So, students now can have immersive learning. They can studying sciences. They can look at environmental issues. They can exploring their careers, or they can even taking a tour in the next college they're going to go after this one. And no matter what grade level, this is how people will continue to learn in the future. It's quite a departure from the old world of textbooks. In our area that we are looking is IoT, And as YY already elaborated, we are clearly learning from our own processes around how we improve our supply chain and manufacturing and how we improve also retail experience and warehousing, and we are working with some of the largest companies in the world on pilots, on deploying IoT solutions to make their businesses, their processes, and their businesses, you know, more competitive, and some of them you can see in the demo environment. Lenovo itself already is managing 55 million devices in an IoT fashion connecting to our own cloud, and constantly improving the experience by learning from the behavior of these devices in an IoT way, and we are collecting significant amount of data to really improve the performance of these systems and our future generations of products on a ongoing base. We have a very strong partnership with a company called ADLINK from Taiwan that is one of the leading manufacturers of manufacturing PC and hardened devices to create solutions on the IoT platform. The next area that we are very actively investing in is commercial augmented reality. I believe augmented reality has by far more opportunity in commercial than virtual reality, because it has the potential to ultimately improve every single business process of commercial customers. Imagine in the future how complex surgeries can be simplified by basically having real-time augmented reality information about the surgery, by having people connecting into a virtual surgery, and supporting the surgery around the world. Visit a furniture store in the future and see how this furniture looks in your home instantly. Doing some maintenance on some devices yourself by just calling the company and getting an online manual into an augmented reality device. Lenovo is exploring all kinds of possibilities, and you will see a solution very soon from Lenovo. Early when we talked about smart office, I talked about the importance of creating a software platform that really run all these use cases for a smart office. We are creating a similar platform for augmented reality where companies can develop and run all their argumented reality use cases. So you will see that early in 2019 we will announce an augmented reality device, as well as an augmented reality platform. So, I know you're very interested on what exactly we are rolling out, so we will have a first prototype view available there. It's still a codename project on the horizon, and we will announce it ultimately in 2019, but I think it's good for you to take a look what we are doing here. So, I just wanted to give you a peek on what we are working beyond smart office and the device productivity in terms of really how we make businesses smarter. It's really about increasing productivity, providing you the most secure solutions, increase workplace collaboration, increase IT efficiency, using new computing devices and software and services to make business smarter in the future. There's no other company that will enable to offer what we do in commercial. No company has the breadth of commercial devices, software solutions, and the same data center capabilities, and no other company can do more for your intelligent transformation than Lenovo. Thank you very much. (audience applauding) >> Thanks mate, give me that. I need that. Alright, ladies and gentlemen, we are done. So firstly, I've got a couple of little housekeeping pieces at the end of this and then we can go straight into going and experiencing some of the technology we've got on the left-hand side of the room here. So, I want to thank Christian obviously. Christian, awesome as always, some great announcements there. I love the P1. I actually like the Aston Martin a little bit better, but I'll take either if you want to give me one for free. I'll take it. We heard from YY obviously about the industry and how the the fourth Industrial Revolution is impacting us all from a digital transformation perspective, and obviously Kirk on DCG, the great NetApp announcement, which is going to be really exciting, actually that Twitter and some of the social media panels are absolutely going crazy, so it's good to see that the industry is really taking some impact. Some of the publications are really great, so thank you for the media who are obviously in the room publishing right no. But now, I really want to say it's all of your turn. So, all of you up the back there who are having coffee, it's your turn now. I want everyone who's sitting down here after this event move into there, and really take advantage of the 15 breakouts that we've got set there. There are four breakout sessions from a time perspective. I want to try and get you all out there at least to use up three of them and use your fourth one to get out and actually experience some of the technology. So, you've got four breakout sessions. A lot of the breakout sessions are actually done twice. If you have not downloaded the app, please download the app so you can actually see what time things are going on and make sure you're registering correctly. There's a lot of great experience of stuff out there for you to go do. I've got one quick video to show you on some of the technology we've got and then we're about to close. Alright, here we are acting crazy. Now, you can see obviously, artificial intelligence machine learning in the browser. God, I hate that dance, I'm not a Millenial at all. It's effectively going to be implemented by healthcare. I want you to come around and test that out. Look at these two guys. This looks like a Lenovo management meeting to be honest with you. These two guys are actually concentrating, using their brain power to race each others in cars. You got to come past and give that a try. Give that a try obviously. Fantastic event here, lots of technology for you to experience, and great partners that have been involved as well. And so, from a Lenovo perspective, we've had some great alliance partners contribute, including obviously our number one partner, Intel, who's been a really big loyal contributor to us, and been a real part of our success here at Transform. Excellent, so please, you've just seen a little bit of tech out there that you can go and play with. I really want you, I mean go put on those black things, like Scott Hawkins our chief marketing officer from Lenovo's DCG business was doing and racing around this little car with his concentration not using his hands. He said it's really good actually, but as soon as someone comes up to speak to him, his car stops, so you got to try and do better. You got to try and prove if you can multitask or not. Get up there and concentrate and talk at the same time. 62 different breakouts up there. I'm not going to go into too much detai, but you can see we've got a very, very unusual numbering system, 18 to 18.8. I think over here we've got a 4849. There's a 4114. And then up here we've got a 46.1 and a 46.2. So, you need the decoder ring to be able to understand it. Get over there have a lot of fun. Remember the boat leaves today at 4:00 o'clock, right behind us at the pier right behind us here. There's 400 of us registered. Go onto the app and let us know if there's more people coming. It's going to be a great event out there on the Hudson River. Ladies and gentlemen that is the end of your keynote. I want to thank you all for being patient and thank all of our speakers today. Have a great have a great day, thank you very much. 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(intense orchestral music) >> Hello everyone and welcome to theCUBE Conversation here in Palo Alto, at theCUBE studios. I'm John Furrier, we're here with a special conversation with Fortinet's John Maddison, senior vice president of products and solutions with Fortinet. Welcome to theCUBE Conversation. >> Good to be here again. >> So you guys have some hard new today hitting, it's called the FortiNAC, Forti, like Fortinet, Forti, N-A-C, network access control. >> Right. >> Significant announcement for your guys, take a minute to explain the announcement. >> Yeah, so about two months ago we acquired a company called Bradford Networks. They compete, provide products in the network access control arena. Other companies in that space, so people like ForeScout or Cisco or HP. We think it's a very important space because it's going to be the foundations for IOT security. You probably heard a lot of buzz around IOT security. And there's different levels of IOT security. There's that for the enterprise, there's that for cloud, et cetera and so, for us, this is an important announcement because it gives us that added visibility now to IOT devices via the fabric. >> And the product, is it an appliance? Is it software? What's the product making? >> It's both. You can do a virtual machine version. It's also an appliance. It comes in different levels. The key for it though is the scalability because with IOT devices, we're not talking 100 devices anymore, we're talking millions of devices so what it's able to do is look across many different protocols and devices and provide that visibility of just about any device attaching to your network. >> Who's the target audience for FortiNAC? Is it the data center? Is it the cloud? Is it the remote? Where's the product actually sit? >> Well it's more by industry, so certain industries will have lots more of these types of devices attaching. So think of manufacturing for example. The medical industry as well. And so those are the real, education's another one, so it's more by vertical and it's really focused on campuses, large campuses or remote offices or even manufacturing plants where, again, these devices are attaching to your network. >> And they'll sit at the edge, monitoring what's coming in and out? Is that the purpose? >> Well that's the neat thing about it, it doesn't have to sit at the edge and see all the traffic. What it does is interrogate existing devices at the edge. It could be a switch, it could be a router, it could be an access point, and from that information it can make an assessment of what the device is attaching and then apply a policy. >> So this is part of a bigger holistic picture? We've have conversations with Fortinet in the past, a few conversations certainly around security, with cloud it's the top conversation, on premise it's the top conversation. You guys also have some complimentary products involved like the security fabric and the connectors. Does this fit into that? Take a minute to explain the relevance of how FortiNAC works with the security fabric and the connectors? >> Yeah, last time I was here I explained our fabric and so the fabric is basically something, is a set of Fortinet products, solutions in a way, that are very tightly integrated into the network or into the customer's ecosystem, and then once you've built that you then provide automation systems across for protection, detection and response. And the whole idea is to make sure you're covering what we call the digital attack surface. The digital attack surface now includes, obviously IOT devices, so gaining this visibility from FortiNAC, making sure the information is available to our fabric is crucial for us to make sure we can protect the digital attack surface. >> And for customer's the fabric is a holistic view, the NAC is a product that sits in the campuses or within the network that kind of communicates in the fabric? Is that right? >> Right. So the NAC can see all the IOT devices attaching and then it integrates back into the fabric. The fabric can then apply a policy, so the fabric can see everything now From IOT to the campus, to the WAN, to the data center, to the cloud and if, for example, those IOT devices are communicating with something in the cloud the fabric can see end to end and apply, for example, a segmentation policy, end to end, all the way through the infrastructure. >> You know what I love about having conversations with Fortinet is that you guys spark two types of conversations, use cases and then product technology conversation. This obviously is an IOT kind of product. It makes a lot of sense, you got a little SD-WAN in there. This is the top conversation around enterprises and people looking at cloud an/or looking at re-platforming around cloud operations, it's the cloud architect, it's the network architect. >> Yeah. >> These guys are really being asked to redo things, so how does the IOT fit into this? What is the product? What is the FortiNAC do for IOT from a use case standpoint and then product and technology? >> That's a good conversation because recently, maybe the last 18 months, instead of talking about a point solution, instead of talking about a specific use case, customers want to put all those use cases together and then produce a longer term, more holistic architecture. So now they have a cyber security architect, security architects as well as networking architects. And they want to look at their infrastructure, because that's the things that's changing the most right now. Sure, the threat landscape's out there and the cyber criminals are changing and stuff, et cetera but it's really that infrastructure that's changing the most because they've moving to flexible WAN systems or cloud and so they want it integrated, end to end, over a long time period. So what they want to be able to do is to automate, that's the key word, is automation. It's to make sure all these devices attaching are part of the security automation architecture and then they comply that security policy automatically to that device. >> You know one of the things that's a big trend in the industry is having network guys and people who are managing infrastructure, move from a command line interface, DLI, to automation. >> Mm. >> You mentioned that. How does the FortiNAC extend the security fabric? Because you guys essentially have that holistic view with the fabric. So now you have this IOT capability. How is that device extending the security fabric and what's the benefits to the buyer? >> Yeah, so the fabric has visibility obviously at the next generation firewall, we also have deployment of access points and switches. But obviously there are other companies with vast deployments of switches, I can name a few, and access points and so if they weren't our switches we couldn't necessarily see those devices attaching. And so what FortiNAC does, it comes in and provides us that now complete visibility. It doesn't matter if it's our infrastructure switches and APs, it can be somebody else's. FortiNAC can interrogate and talk to those devices and not only gain that visibility but if we decide there's a certain security posture we want to apply to some IOT device, we don't know what it is, we want it segmented, restrict it's access. Then the fabric can then tell the FortiNAC device to provide control and segmentation back to it. >> So they're working together? >> Working together and it gives us now complete visibility of the IOT devices. >> Let's talk about some the trends around segmentation. We heard, certainly recently at VMworld about micro segmentation's been one of the key things. A lot of top architects, both network and cloud and software are looking at micro segmentation or segmentation in general around the network. Why is it important and what are some of the use cases that you guys are seeing around segmentation? >> It's extremely important but it's a very complex problem in that even though our customer's have bought a lot of different security products from different vendors and different infrastructure, one of the things they don't always realize is they bought a lot of different orchestration systems, a lot of command and control systems and those are key in the future because those systems determine what the infrastructure looks like. You NAC system is kind of an orchestration system, allowing different devices to come on/off the network. SD-WAN has it's own orchestration system. You talked about micro segmentation, things like VMware and NSX and Cisco ACI, all the clouds have their own orchestration systems as well. AWS, Azure, and so what's interesting is none of them really talk to each other. They're more focused on looking after their part of the infrastructure. Now to do segmentation end to end you really need to have end to end orchestration across all those systems. If I want to orchestrate, as I said, that IOT communication with a select application in the cloud, I need to orchestrate all the way through those orchestration systems. >> You need an orchestration or the orchestration system that you have in the cloud. (laughing) >> You need a mother of all orchestrators in some way but I don't think that's ever going to happen and so what's going to happen, really, is your security architecture and segmentation will be specific to a platform or fabric as we're building and then your fabric has to connect into the orchestration systems to tell it what's going on within that section of the orchestration. Again, if it's a NAC system, I can just explain, I know these IOT devices are attaching, let me apply a policy to those. If I know the WAN links are a certain type then I apply that policy. >> And this is the benefit of a holistic fabric because that's kind of where it ties together, right? >> It is, so you build a holistic security fabric and then you let the different infrastructure orchestrators, like VMware, or an SD-WAN vendor or a NAC vendor, do their job, really focus on the infrastructure. >> And you guys help those guys out, big time, with the orchestration side of it? >> Well we can connect into the orchestration systems and we just use it to make sure the security component is doing well. They're more focused on making sure the infrastructure delivers the applications to the end user. >> They do their job, you do your job. >> Exactly. >> Take a minute to explain for the folks out there, explain segmentation and what it is and why is it important for networks? >> A very simple example of segmentation, a couple of years ago there was a bank that got hacked in one of the countries, I think it was the Philippines or something like that, and what they found out was that in that particular country they didn't have the same security infrastructure in place so they got in through that particular branch and came all the way back into the core network and so a very simple segmentation policy they put in place was that, I'm going to segment by countries. So I'm not going to let this country's network access the core data center, if I give it a certain trust level. Segmentation can mean physical countries. It can mean I'm going to segment my intellectual property off. I could be segmenting by functions. Don't let those sales people anywhere near the intellectual property. You can also segment by identity. So segmentation means many different things, you have to apply, I think different levels of segmentation depending on your applications. >> And this is proven, too? We've heard this in many conversations in theCUBE. We had one guy from the US government saying, "We have these critical infrastructure pieces in the United States, why would we let anyone outside the United States access it?" >> Yeah. >> That's a great example. >> I mean if you go to critical infrastructure, you're even more dangerous. I mean most of the infrastructure's been air gapped. It's been totally air gapped, you can't get at it but that's changing as more of those devices become IOT and you have to let some access that. >> And this is where IOT is a challenge that we're seeing. This is one of the problems? >> It's IOT. You know that category is often referred to these days as OT, operational technology. >> Talk about end points, we're hearing endpoints being discussed, like hey, you connect the endpoints, your endpoint strategy, network strategy. Kind of elusive for some, describe why networking the endpoints is an important feature or is it? When people think of the endpoint of the network what are they really talking about? >> Well I think it's become more important. It's interesting if you go back 10 years or so even 15 years, you have a lot of endpoint vendors. Semantics, MacAfees, Trend Micros, Microsoft, I think, is now the largest endpoint security vendor. Then you have a different set of networking vendors, ourselves and some other names out there I can't remember. But, they're totally separated and so to look at your network, give you visibility to policy and segment, you need to be able to see the endpoints and the network together. The security fabric makes sure that you can at least see the endpoint. You may not provide the full stack of security, you may leave that to your endpoint vendor still but your network should be able to see your endpoint and vice versa, and you should be able to see what's communicating between the two. >> I'd like to talk about SD-WAN, but before we go there, just to kind of close out IOT, talk about Fortinet's differentiation and advantages when you talk about convergence between IOT and access technology. >> So the base technology's NAC, network access control, which is in place there but our advantage really is now scale, we can see huge amounts of IOT devices which are attaching and then take action not only at the access level but all the way into the cloud. >> SD-WAN has become a really hot topic. It's a huge market. >> Yeah. >> It's in the billions in terms of spend, it connects devices, campuses and devices but cloud's had a big renaissance within the SD-WAN market. Talk about what's going on with SD-WAN and how the security fabric and the FortiNAC fit into that because it's not your grandfather's SD-WAN market anymore as the expression goes. >> No. Well it's in that class of everything's being software defined, fair enough. But I think this marketplace, if you go even three years ago, was dominated because all the, you've got two marketplaces. You've got what I call the retail, which is distribute enterprise, thousands and thousands inside which already went to a UTM infrastructure. And then you had the branch office, which was more connected, in fact, it just had a simple router in there, it was connected back to the data center which then would go into the internet. And so what's happened is these branch offices they need more and more access to the cloud, more cloud applications are running. You need to provider QOS against those applications and then also these large corporations have decided they don't want to pay, it's a lot of money to get certain, high quality EPLS circuits, when they can get faster circuits through DSL and other mechanisms and so they wanted more flexibility around the wide area network. >> So commodity network access which is, you know, cloud non and EPLS, were high priced, secure. You get now more cloud access, this is translating to more traffic or is it? Is that the driver in all this? >> Well that's what happens and then you get more traffic going through there, it's the same with the next gen firewall right now and people saying, "There's a refresh going, we don't know why." the reason for it is, when you're in your office you're more than likely communicating with the cloud versus your local databases and so the same for the branch office, there's more traffic going through there, it's more encrypted, they want flexibility, they want HA modes, if that goes down now, you've got a big productivity problem with your employees there. And so this whole market sprung from nowhere only three or four years ago and is already in, as you say, in the billions of dollars. There's a lot of acquisition's already happened, consolidation. In our mind it's very important but what's just a important as all those elements is security. If I open up my branch office now to an internet connection, I need best of breed securities on that device and so we've been building SD-WAN, what I call core functionality, for some time, inside our fabric. It's quite a natural integration now of security into that. In fact some recent tests we did with SS Labs, we got highly recommended, for not only the SD-WAN features but that core security. Today SD-WAN vendors will say, well I'll just go and get some security solution from somewhere and bolt it on or attach it on, provide it through the cloud and that's fine but longterm, again, if you come back to that coordination, that orchestration, across two different systems, it's going to become hard. >> And the other complicating factor in this, aside from the infrastructure component, is that a lot of the SAS applications that people are buying, whether it's shadow IT or just off the shelf, or there's Dropbox or any of these services that are SAS based, cloud based, that's creating less of a perimeter. >> Yeah, when it all comes back, technology called CASB is providing that interface into that world through APIs and it all comes back to making sure that all your mechanisms of protection, detection, control are available to all your systems. If I've got some SD-WAN device somewhere and I need to check where this is going, I can use my application database or if I need to check if I'm going to this cloud, I use my CASB API. And so it comes back to a platform approach, a fabric approach. >> John, what's the SD-WAN approach for Fortinet? How do you guys do it? Why should people care? What's the differentiation? Why Fortinet for SD-WAN? What's the approach? >> Integrated in one word. That is, you don't need two boxes, you don't need two VMs, you don't need a box plus a cloud, it's all integrated on the system, best of breed SD-WAN functionality, best of breed tested by third party security which allows you then to have a much more cost effective solution. I think our TCO in the test as a 10th, or a 100th of some of the leading vendors outside there because you're bringing two vendors together and it's gets very costly. >> Alright, I'm going to put you on spot, I'm going to put my cynical hat on. So you're saying integrate security with SD-WAN? I'm going to say, hey, why not just keep it separate? Why integrate? >> Because the two functions need to work together. Where's the firewall going to go? Is it going to go in the cloud or is it going to go here? Who decides on the policy? If something happens, segmentation, who's deciding on segmentation policy? Usually two different companies, they don't really talk apart from maybe, there's an API leak in the security capabilities but to our mind, again, it comes back to that end to end segmentation and that's what a lot of the, I would say, the larger infrastructure vendors are trying to do. I want infrastructure all the way to devices being added, through my campus, through my SD-WAN, data center and cloud and if you've got multiple vendors, again, all over the place, there's no way you're going to be able to coordinate that. >> Alright, so I'll put my IT practitioner hat on. Okay, so I get that, so probably less security manual risk for human error, but I really want to automate. My goal is to automate some of these IT functions, get better security end to end, does this fit that requirement? >> Yeah, so from an automation perspective, we're building in some tools of our own but what we're finding more and more is that from an IT, as you said, they've gone out and built some dev ops capability. Ansible's a good example there. So what we're doing is making sure that, in fact, a lot of our partners and our SEs have already built these scripts and put them on GitHub, well now Microsoft Hub or whatever you want to call it. So we're taking those in and we're QAing them, making sure they're a high quality and then making them available to our customers and our partners through there. So this dev ops world, especially with cloud moving so fast, has become very important and to us it's a very important area we want to make available to our partners and customers. >> One of the things that's talked about a lot is SSL inspection, is that important? What do you guys do there? >> I think it's extremely important in that, a lot of enterprises have switched it off. The reason they switched it off is because when you switch it on it almost kills your performance. There was a recent, again an SS Labs test that was doing next gen firewall testing for SSL and some vendors' performance decreased by 90% and basically it was useless, you had to turn it off. A lot of enterprises want to switch it on. To switch it on, you need a system that has the performance capabilities. I think we decreased around 15%. The law of physics say you've got to decrease in some way but 15%'s a lot better than 90%. And you've got to switch that on because otherwise it's just a giant hole in your firewall. >> John, talk about the cloud because cloud now has multiple tracks to it. Used to be straight public cloud. Obviously on premise is this hot hybrid cloud, multi cloud is the center of the controversies, it's been validated. We see Amazon Web Services announcing something with VMware validation that you're going to start to see an on premises and cloud and some cloud native, born in the cloud companies will be out there. How do you guys extend the security fabric for those two cloud use cases? How does the Fortinet products scale to the cloud? >> Yeah, two good points. Again, a few years ago, I'd ask customers about cloud and say, "Yeah we're going to takes some steps in AWS." Now it's I've got four clouds, what's the next cloud I'm going to put inside there? I've got global clouds around the world. It's kind of interesting that there is this mad rush and it's still going on into public cloud but then I still see some people trying to do hybrid cloud and put some stuff inside their data centers. Some customers don't want that data leaving, regardless. Some people can't move mainframe applications out there so there's always going to be a hybrid world for some time but the key is multi cloud security in that, more than likely, your AWS security systems are not going to work inside a Google cloud, are not going to work inside your Azure cloud, are not going to work inside some of the data center pieces. And so hybrid cloud and multi cloud security Are really important, so for us the ability to support all those clouds, and it's not just saying, well I can put my firewall VM inside AWS. There's a whole set of deep integrations you need to do, to make sure you're inside their automation systems, you can see visibility, there's a lot of practices around compliance, et cetera, so it's actually a big task for each of us to make sure that we're compliant across the set of functions for each of those clouds. >> My final question is going to be around customer impact. If we zoom out, look at the marketplace and I'm a CIO or CXO, I'm a big time, busy enterprise architect or CIO, I'm so busy, I've got all this stuff going on, why Fortinet? Explain to me why are you important in my world? What should I be thinking about? What are some of the opportunities and challenges that I might face? What should I look at? I want to go to the cloud as much as possible because there's some benefits there. I want on premises to be as seamless as possible to the public cloud. I want rock solid security. I want to have the ability to use SAS apps. >> Right. >> Have programmable networks and have a great development team building top line revenue for my business. How can you help me? >> Is that all? (laughing) I think CIOs and CXOs are happier dealing with less vendors. The trouble is with some very large vendors, they just slow down the development side. I think what we bring to the table and by the way we're not the third largest cyber security company out there, what we try and bring is a broad approach, a broad product set so you can have different things from us as well at integrate into your current set but we try to keep very agile and fast with our developments because otherwise you'll fall behind the infrastructure, you'll fall behind the cyber threats. You know, GDPR, for example, over the last year, you've got to keep up with that. What we bring to the table is now a reasonably large company, we're five and a half thousand employees. A very large R and D budget, we try and move very fast. A large product set, all integrated through our fabric but again, we try and stay as agile and as fast moving as possible. Where we can't do it organically, we try and do it organically so our system integrate very well, where we can't do it, then we'll go and make smaller acquisitions, Bradford Networks was an example of that for IOT but I think we're building now a much better relationship with the CIO and CXO level and becoming one of their strategic partners going forward. >> Talk about the community that you guys have built because I've noticed, and I've seen you guys, certainly over the past couple years, that RSA I think a year and half, two years ago, you're working with a lot of industry partners. It's not just Fortinet by themselves, you work within the industry itself. >> Yeah, because people are building their ecosystem and they've made some decisions and hey want you to integrate inside those so we have about 50 partners now where they use our API to provide integration so they built our API and although we've mentioned FortiNAC today, we have APIs, for example, for ForeScout and other NAC vendors so if they've chosen that specific vendor, then we're fine, we'll integrate that inside our fabric. Will it have the level of integration that we have? Probably not, but at least you can see, have visibility, for example. I think the technology we've been building in the last year or so is something called fabric connectors which is a much, much deeper integration into the platforms so we have connectors for VMware NSX, for Cisco ACI, for AWS, and this provides a two way communication and that two way communication is important for one word, and that's automation. So once you can see things, once you direct policy backwards then you can start stitching together these objects and provide that end to end automation. >> Final question for you, a lot of the leading enterprises and businesses out there that are using technology to build digital business, whether it's from developers all the way down under the hood into the network, are all betting on multi cloud. Clearly that's obvious to us and that's pretty much being picked up by mainstream now. So early adopters that are leading the charge are multi cloud. If I'm betting on multi cloud, why Fortinet? Why should I be working with you guys? >> Because we're committed to supporting all those clouds. And as I said, it's no easy task to support, I think we support six clouds now, to go through all the different items and integrations across that, we're committed to that. We've got probably the most expansive integration across the most security products inside the industry and we'll continue to do that going forward. >> John, thanks for spending the time. John Maddison, senior vice president products and solutions at Fortinet here inside the special CUBE Conversation with the big news today, the FortiNAC new product integrating with the security fabric, IOT, SD-WAN, cloud solutions for multi cloud and IT. As automation comes down the road really fast, we're here in theCUBE bringing it to you. I'm John Furrier, thanks for watching. (intense orchestral music)

>> Narrator: Live from the Bill Graham Auditorium in San Francisco, it's theCUBE, covering Pure Storage Accelerate, 2018, brought to you by Pure Storage. >> Welcome back to theCUBE's coverage of Pure Storage Accelerate 2018. I'm Lisa Martin. Been here all day with Dave Vellante. We're joined by David Floyer now. Guys, really interesting, very informative day. We got to talk to a lot of puritans, but also a breadth of customers, from Mercedes Formula One, to Simpson Strong-Tie to UCLA's School of Medicine. Lot of impact that data is making in a diverse set of industries. Dave, you've been sitting here, with me, all day. What are some of the key takeaways that you have from today? >> Well, Pure's winning in the marketplace. I mean, Pure said, "We're not going to bump along. "We're going to go for it. "We're going to drive growth. "We don't care if we lose money, early on." They bet that the street would reward that model, it has. Kind of a little mini Amazon, version of Amazon model. Grow, grow, grow, worry about profits down the road. They're eking out a slight, little positive free cashflow, on a non-gap basis, so that's good. And they were first with All-Flash, really kind of early on. They kind of won that game. You heard David, today. The NVMe, the first with NVMe. No uplifts on pricing for NVMe. So everybody's going to follow that. They can do the Evergreen model. The can do these things and claim these things as we were first. Of course, we know, David Floyer, you were first to make the call, back in 2008, (laughs) on Flash and the All-Flash data center, but Pure was right there with you. So they're winning in that respect. Their ecosystem is growing. But, you know, storage companies never really have this massive ecosystem that follow them. They really have to do integration. So that's, that's a good thing. So, you know, we're watching growth, we're watching continued execution. It seems like they are betting that their product portfolio, their platform, can serve a lot of different workloads. And it's going to be interesting to see if they can get to two billion, the kind of, the next milestone. They hit a billion. Can they get to two billion with the existing sort of product portfolio and roadmap, or do they have to do M&A? >> David: You're right. >> That's one thing to watch. The other is, can Pure remain independent? David, you know well, we used to have this conversation, all the time, with the likes of David Scott, at 3PAR, and the guys at Compellent, Phil Soran and company. They weren't able, Frank Slootman at Data Domain, they weren't able to stay independent. They got taken out. They weren't pricey enough for the market not to buy them. They got bought out. You know, Pure, five billion dollar market cap, that's kind of rich for somebody to absorb. So it was kind of like NetApp. NetApp got too expensive to get acquired. So, can they achieve that next milestone, two billion. Can they get to five billion. The big difference-- >> Or is there any hiccup, on the way, which will-- >> Yeah, right, exactly. Well the other thing, too, is that, you know, NetApp's market was growing, pretty substantially, at the time, even though they got hit in the dot-com boom. The overall market for Pure isn't really growing. So they have to gain share in order to get to that two billion, three billion, five billion dollar mark. >> If you break the market into the flash and non flash, then they're in the much better half of the market. That one is still growing, from that perspective. >> Well, I kind of like to look at the service end piece of it. I mean, they use this term, by Gartner, today, the something, accelerated, it's a new Gartner term, in 2018-- >> Shared Accelerated Storage >> Shared Accelerated Storage. Gartner finally came up with a category that we called service end. I've been joking all day. Gartner has a better V.P. of naming than we do. (chuckles) We're looking' at service end. I mean, I started, first talking about it, in 2009, thanks to your guidance. But that chart that you have that shows the sort of service end, which is essentially Pure, right? It's the, it's not-- >> Yes. It's a little more software than Pure is. But Pure is an awful lot of software, yes. And showing it growing, at the expense of the other segments, you know. >> David: Particularly sad. >> Particularly sad. Very particularly sad. >> So they're really well positioned, from that standpoint. And, you know, the other thing, Lisa, that was really interesting, we heard from customers today, that they switched for simplicity. Okay, not a surprise. But they were relatively unhappy with some of their existing suppliers. >> Right. >> They got kind of crummy service from some of their existing suppliers. >> Right. >> Now these are, maybe, smaller companies. One customer called out SimpliVity, specifically. He said, "I loved 'em when they were an independent company, "now they're part of HPE, meh, "I don't get service like the way I used to." So, that's a sort of a warning sign and a concern. Maybe their, you know, HPE's prioritizing the bigger customers, maybe the more profitable customers, but that can come back to bite you. >> Lisa: Right. >> So Pure, the point is, Pure has the luxury of being able to lose money, service, like crazy, those customers that might not be as profitable, and grow from it's position of a smaller company, on up. >> Yeah, besides the Evergreen model and the simplicity being, resoundingly, drivers and benefits, that customers across, you know, from Formula One to medical schools, are having, you're right. The independence that Pure has currently is a selling factor for them. And it's also probably a big factor in retention. I mean, they've got a Net Promoter Score of over 83, which is extremely high. >> It's fantastic, isn't it? I think there would be VMI, that I know of, has even higher one, but it's a very, very high score. >> It's very high. They added 300 new customers, last quarter alone, bringing their global customer count to over 4800. And that was a resounding benefit that we were hearing. They, no matter how small, if it's Mercedes Formula One or the Department of Revenue in Mississippi, they all feel important. They feel like they're supported. And that's really key for driving something like a Net Promoter Score. >> Pure had definitely benefited from, it's taken share from EMC. It did early on with VMAX and Symmetrix and VNX. We've seen Dell EMC storage business, you know, decline. It probably has hit bottom, maybe it starts to grow again. When it starts to grow again, I think, even last quarter, it's growth, in dollars, was probably the size of Pure. (chuckles) You know, so, but Pure has definitely benefited from stealing share. The flip side of all this, is when you talk to you know, the CxOs, the big customers, they're doing these big digital transformations. They're not buying products, you know, they're buying transformations. They're buying sets of services. They're buying relationships, and big companies like Dell and IBM and HPE, who have large services arms, can vie for certain business that Pure, necessarily, can't. So, they've got the advantage of being smaller, nimbler, best of breed product, but they don't have this huge portfolio of capabilities that gives them a seat at the CxO table. And you saw that, today. Charlie Giancarlo, his talk, he's a techie. The guys here, Kicks, Hat, they're techies. They're hardcore storage guys. They love storage. It reminds me of the early days of EMC, you know, it's-- >> David: Or NetApp. Yeah. Yeah, or NetApp, right. They're really focused on that. So there's plenty of market for them, right now. But I wonder, David, if you could talk about, sort of architecturally, people used to criticize the two controller, you know, approach. It obviously seems to be doing very well. People take shots at their, the Evergreen model, saying "Oh, we can do that too." But, again, Pure was first. Architecturally, what's your assessment of Pure? >> So, the Evergreen, I think, is excellent. They've gone about that, well. I think, from a straighforward architecture, they kept it very simple. They made a couple of slightly, odd decisions. They went with their own NAND chips, putting them into their own stuff, which made them much smaller, much more compact, completely in charge of the storage stack. And that was a very important choice they made, and it's come out well for them. I have a feeling. My own view is that M.2 is actually going to be the form factor of the future, not the SSD. The Ssd just fitted into a hard disk slot. That was it's only benefit. So, when that comes along, and the NAND vendors want to increase the value that they get from these stacks, etc., I'm a little bit nervous about that. But, having said that, they can convert back. >> Yeah, I mean, that seems like something they could respond to, right? >> Yeah, absolutely. >> I was at the Micron financial analysts' meeting, this week. And a lot of people were expecting that, you know, the memory business has always been very cyclical, it's like the disk drive business. But, it looks like, because of the huge capital expenses required, it looks like supply, looks like they've got a good handle on supply. Micron made a good strong case to the street that, you know, the pricing is probably going to stay pretty favorable for them. So, I don't know what your thoughts are on that, but that could be a little bit of a head wind for some of the systems suppliers. >> I take that with a pinch of salt. They always want to have the market saying it's not going to go down. >> Of course, yeah. And then it crashes. (chuckles) >> The normal market place is, for any of that, is go through this series of S-curves, as you reach a certain point of volume, and 3D NAND has reached that point, that it will go down, inevitably, and then cue comes in,and then that there will go down, again, through that curve. So, I don't see the marketplace changes. I also think that there's plenty of room in the marketplace for enterprise, because the biggest majority of NAND production is for consumer, 80% goes to consumer. So there's plenty of space, in the marketplace, for enterprise to grow. >> But clearly, the prices have not come down as fast as expected because of supply constraints And the way in which companies like Pure have competed with spinning disks, go through excellent data reduction algorithms, right? >> Yes. >> So, at one point, you had predicted there would be a crossover between the cost per bit of flash and spinning disk. Has that crossover occurred, or-- >> Well, I added in the concept of sharing. >> Raw. >> Yeah, raw. But, added in the cost of sharing, the cost-benefit of sharing, and one of the things that really impresses me is their focus on sharing, which is to be able to share that data, for multiple workloads, in one place. And that's excellent technology, they have. And they're extending that from snapshots to cloud snaps, as well. >> Right. >> And I understand that benefit, but from a pure cost per bit standpoint, the crossover hasn't occurred? >> Oh no. No, they're never going to. I don't think they'll ever get to that. The second that happens, disks will just disappear, completely. >> Gosh, guys, I wish we had more time to wrap things up, but thanks, so much, Dave, for joining me all day-- >> Pleasure, Lisa. >> And sporting The Who to my Prince symbol. >> Awesome. >> David, thanks for joining us in the wrap. We appreciate you watching theCUBE, from Pure Storage Accelerate, 2018. I'm Lisa Martin, for Dave and David, thanks for watching.

from the silicon angle media office in Boston Massachusetts it's the queue now here's your host David on tape digital transformation is the operative watchword today but what does it mean from a cxos standpoint and how do you take those perspectives and bring them into an organization to affect its strategy and turn that strategy into action hi everybody this is Dave Allen say welcome to this cube conversations of CXO perspectives I'm here with Paul Lewis who's CTO of Americas from Hitachi ventaja Paul thanks for coming down from Toronto thanks very much I appreciate always great to be in Boston okay let's start with you in your background you're a CIO by trade been with Hitachi and now Hitachi Bonterra for a few years but tell us about your background yeah so I've been here about five years running the office of the CTO which is a highly vertical based organization prior to that I was a CIO CTO of a financial services organization for about 17 years operating technology sort of being a practitioner of what it means to create applications and operate IT and implement projects and worry about you know the blinking lights in a data centre so it's a very different world being on the manufacturer side but getting to see different verticals different industries and applying that it's been intellectually appealing so something I want to come back to exceed you were CIO and CTO which is not uncommon but often times that you know CIO is you know more in a strategy or a pure business role you had both so we'll come back to that when we talk about you know organizational issues but let's start with digital transformation as I said at the top it's the buzz word you go to every conference digital transformation you must you you must not get eaten by your competitors you must be the disrupter etc etc but what does digital transfer transformation mean to you as a CTO CIO from a customer's perspective so I see it much more as being having a customer perspective when you look at your business strategy so in as much as people say sort of customer 360 or you're taking a customer centric approach it's not really that it's it's saying how do I look at my business and evaluate it from the customers point of view so you know the three aspects of digital transformation is operational efficiency new business models and of course the new customer experience so operational efficiency says you if I'm doing a whole bunch of things or to deliver value a product or service but the only thing the customer sees is what's on the shelf and what's available to purchase then everything I do behind the scenes logistics is up for grabs maybe I do it's not an azimuth amia what's on the shelf so maybe somebody else can do it make that efficiency in terms of new business models if all my competitors especially those new digital disruptors have a new way of engaging with the client and the payment maybe it's a credit card versus cash you know capital versus op X maybe I need to diversify my portfolio to be equivalent to that to find customers that I'm currently not getting and then finally new customer experiences this is the customer point of view to say the customer wants to buy from you in a certain way so you better start to sell your products and service in the way to which they want to buy just because your products on the Shelf and the customer wants to buy from you online means you have to also be online and if your customer wants to buy from your competitor your product should be at your competitor right so you've got to think about how the customer buys not just how you sell so all that sort of business strategy so we could poke that a little bit so in a positive way so when you go back to pre-internet days the brand's had all the power right the retail companies knew what the pricing was you know the the the spreads in the stock market were really large we had Nasdaq on last week at Pentaho world all we talked about is how they're becoming basically a technology company to sell their services to others if they are transforming digitally so my my point and question to you is isn't a lot of digital transformation about how you use data to compete and actually maybe regain some of that you know market power or or or at least catch up to where the consumers are cuz the consumers today have all the advantage don't they well data certainly is a value producer versus sort of a side effect that it used to be but it is fair that the consumers have much more buying power than they have before and that's that's in many ways because of those disruptors those disruptors are creating new options for consumers and option and now consumers have that choice in fact the cut the consumerization as a whole as changing how consumers even perceive companies right so if I can download an app and if I don't like it an hour I can delete that up and download they can also choose your product in the same way they're gonna buy your product they don't like it they're gonna throw it away and buy somebody else's product they now have the ultimate choice to do anything they wish buy from anybody they want to locally or globally the globalization concept is changing the way you need to distribute your products and services to yes so the power actually in influence has gone to the consumer and it's only data that you can produce and you can consume externally that'll give you that insight to determine where I need to put my puck right where I need to hockey analogy where I need to ensure that I need to have my product and service and available before the customer wants it or even perceived to want it versus sort of waiting behind the scenes so the big difference between let's say being digital versus non digital is the data yeah but what does that mean to a CTO and a CIO so okay data that's the big difference not what I would say let's take it from the top so if the CEO now is focused on creating more value quicker they probably hire a chief digital officer that's focused on those three pillars if the organization is not that big they might have the CIO perform that function that means the CIO is less about order-taking and more about value creation the only way they're gonna be of value creators if they move from an application centric world of IT to a data centric world of IT and I use an analogy of applications infrastructure and applications I'm gonna go through that way yeah so here's your more about there's the difference between infrastructure applications and data if I look at infrastructure at lasts let's say three to five years I might be able to sweat it out any longer but if I do I'm gonna have performance scalability availability problems if I add more infrastructure to infrastructure it's gonna cost me more money I need more space I need more power and more rack right same kind of true on the application side if I that the last maybe seven to nine years maybe sweated out any longer I have seen performance of scalability problems if I add more applications to applications I have modernization as simplification and rationalization problems and it's not the number of applications that matter it's that I have the same function point recreated across five to ten different applications and five different 10 teams worrying about it same cost issue and and and data quality issue absolutely but data is in fact the opposite to that data is valuable to me from the point that I created the point that I deleted if I ever delete it in fact seeing data change over time is more valuable than seeing it static in its initial State if I add more data to data the bigger potential pot of gold I have and the Nuggets that I can find the more precise my algorithms become the more insightful I'll be able to create from a client's perspective for a firm product or transaction perspective in fact it is the value creator for IT versus the side effect that it's always been so if you remove the centricity from the CIO form application which is red green yellow projects to data being the value creator you start to be a major player in the digital transformation organization instead of sort of being the order taker project so there was a lot of things you said in there that made a lot of sense to me let me start with sort of the infrastructure that a lot of CIOs have spend have to spend their time keeping the lights on and that's not a value producing activity we can agree there were in still are many CIOs that sir were application-centric as you were saying and they would add a lot of value through those applications they have you know sharp application development team they could differentiate through those applications but increasingly when I talk to CIOs you see more sass coming into play and they're trying to avoid custom modifications so when I ask them well how do you differentiate the differentiation is the data the data and the IP that we build around that data the way that data helps us monetize whether it's directly or indirectly is our new differentiator but that's a big shift isn't it it's a large shift because they're they're completely application centric all their projects are about versioning of applications all their infrastructures creating highly available for applications so the big shift is say how do I create an organization that's data centric as a whole how to create a chief data officer and that data officer is elevated to be the peer of in many ways the VP of application the VP of M their organization has all the data centric responsibilities they have storage and protection and governance and analytics and stewardship they are the measured by the value they produce for the organization whether that's operational efficiency or revenue versus the projects to which they deliver on and that way the output of IT is not just projects it's not just spend but it's in fact revenue or profit let's talk about the organizational roles I said I wanted to come back to that and I do I you know you know the jokes CI o stands for career is over I was interviewing John haladki who was the CIO of Beth Israel Hospital a while back at MIT one of the shows we do and he was not optimistic about the role of the CIO Easter Day could disappear and the conversation it was a CDO conference chief data officer conference the conversation was well CIOs need to pick a path and you've got some experience here they either have to become CTOs or they have to become chief data officer x' now that was maybe two years ago I think the narrative has changed a little bit and people have calmed down about that but you've seen this these roles emerge chief data officer chief digital officer we just talked about how digital equals data so I actually see those two roles as you know more closely you know aligned or not depending on on the user but and the CIOs role I think you know and becoming more clear as as a business and strategy person but I wonder if you could weigh in as a former CI o-- / CTO current CTO you talk to a lot of customers how do you see organizations you know what's the right regime right regimes not the right that's not the proper term but what's the regime's that you see emerging I think the big shift determining what those organization roles are from standardization to verse2 diversification so it's less about single provider single process single implementation having a single set of IT services for all the potential workloads and more like what does the business and specific the line of business require and then how am I going to support that so it's now I'm going to have internal services I'm gonna have a private cloud I'm gonna use public cloud offerings I'm gonna have managed services I'm gonna go to third-party offerings I'm going to use a bunch of sass I'm going to consume a lot of cloud versions of ERP type products and that's the complexity of my environment and if that's the complexity of my environment that's the complexity and change of the shift of the roles the CIO now has to be less about project delivery in other words creating applications and more about managing an ecosystem of diverse deployments they have to manage relationships with public clouds they have to manage and create business offerings with the CFO and the CEO and the chief corporate officer in terms of creating new acquisitions or mergers right the CTO is focused on creating a highly secure framework of delivery so that not only the IT shop can deliver on value but all that shadow IT that's happening outs external to greet create a platform and a secure platform for them to deliver because the reality is of every hundred dollars of the CIO has there's $250 out in the business so why don't you make it 350 million it's $350 IT budget instead of 101 you do that by providing platforms and so therefore the CIO is part of the business leader versus being the IT leader the CTO is looking at platforms and therefore the chief data officer becomes the value producer they're the one focused almost entirely on creating revenue or creating so much efficiency in the organization that the profit margins dramatically increase so now business perspective business perspective business perspective and everything underlying is ecosystem it's not everything that I built it's things that I consume externally Wow okay so again a lot of things you said in there that make some sense that I want to better understand so the chief data officer as you described it sort of job one for her or him is to is understand how to essentially make money with data right all right and and again I don't want to say go sell your data because that's not always the answer but you're saying draw you can drive efficiencies and that the simplest form you can cut cost you can increase revenue or you can make better decisions right that's the whole champion in Channel your concept you can have a better understanding of your clients or your products and more importantly have a better understanding of clients - which currently don't purchase your products right how do I look at internal information and compared to external data to say oh how are those other consumers that are going to other my other disruptors what are they purchasing and why can't I produce something that's like or at least competitive in that world so you started off this conversation with three things operational efficiency new business models and the customer experience so there's certainly the chief data officer as you just mentioned can affect operational efficiency ways to cut cost you know through data and I guess they touch new business models as well hey if we're gonna monetize our data directly or a partner or bring in other data and you know did we talk about Nasdaq before that's a completely new before even working with the finance office to say if I were to make changes to my business here would be the net financial effect right okay now the customer experience is that the domain of the chief digital officer really more in that customer facing still still a combination but I would agree that the chief digital officer focusing on creating to matching the selling experience with the buy experience and that might be new mobile interfaces this might be creating omni-channel experiences or expanding upon that to say how do we ensure that we have an integrated channel experience it's not just that they can bribe you know a shoe and the website a shoe in a store it's that they can go online look at the shoes go to the store have those shoes be brought down automatically as soon as I walked in and then choose whether I buy it now take it home buy it online have it delivered to my house before I get home or it's $5 cheaper five stores down right so that experience will be chief digital officer but all of that requires data one can't deliver on all that unless they have a a deep understanding of their products a deep understanding of how the transactions the deep understanding how clients buy all of that experience data based whether it's mobile or human created or business data all combined together in fact that's actually a great jump into the sort of the IOT world the machine or the physical world where I now need to appreciate data that's happening the store in the kiosk and all of that experience data needs to be brought back and combined with the financial data to really appreciate with the transition of that digital experience money so those those roles do really span you know your three areas I can see just thinking here and hearing you speak the chief digital officer might go to the chief data officer and say hey I need this data so I can create a customer experience that gives us competitive advantage and I need that data to be accessible of high quality I maybe need you pulling some other data points exact I need real-time I need a blended I need it integrated with my ERP make it so exactly exactly that can't be too hard and then then that involves the CIO to actually provide the infrastructure and whatever SAS or internal execution but find a means to solve the problem and it's not gonna always be built it's likely gonna be consumed it's likely gonna be buy it's likely gonna be partner and so that's part of that historically it was the application kind of tail wagging the dog now it's the data that was really sort of the driver of the bus which is why you really need what we referred to as a data strategy for digital transformation creating a set of services or capabilities that are focused much more on data than IT like we're used to saying IT services make sure you have computer and storage and networking available to you but now it's saying you know what you have business data let's make sure you have services like store and manage and govern you have human sets of data that's blend and correlate and match and then you have machine data well that's much more about grid and point and and IOT related correlations and need to bring all that together as a series of data servers to which IT provides to the chief digital officer okay you talked about the edge before how do you see I mean we're seeing the pendulum now swing back from centralized you know cloud sort of decentralized this notion of edge to cloud is probably not gonna happen it's gonna be some stuff in between but how do you see let's follow the data how do you see in Itachi and Hitachi event ARRA has obviously a perspective on this you guys are an industrial you know giant how what's Itachi ventajas perspective on how the edge will evolve generally but specifically how the data model and the data flow will change so we see an Enterprise Information model has having sort of four legs to this table right and that one should keep data where it is because sometimes it's physically impossible to move data from where it was created to where it needs to be for analytics a train is example and we produce you know a high speed train that could be four or five seven terabytes per day well that's almost physically impossible to move to a server to be able to deal with right and when you look at larger machines like nuclear power plants and well treatment centers all of a sudden it's almost impossible so this four legs are you know you still need an enterprise data warehouse you still need a means to collect your business data and produce your thousands of Mis reports they actually run the business that is a ten million dollar machine - what you've created you then need a you need a content store an object store because you have all this human unstructured data - which in fairness a good portion of what might be dark a good portion of it like your twenty seven versions of your PowerPoint simply won't have any production nuggets of gold right but you still have lots of voice and video records and unstructured files that that could contain nuggets then you have your your Big Data Lake where you want to put your information that you want to do perform an analytics on right.you it's it's you don't want to worry about the data model you don't want to worry about how you're structuring the information until you actually do analytics on it and then finally the edge keeping data where it is have a federated distributed model and only when I want to do and perform specific analytics do I go collect that information bring it to the core perform the analytics produce visualization result we kind of refer to this as a as a data refinement mechanism where I'm searching for the appropriate information using those mathematical statistical algorithms in order to create you know visualizations that we can blend right back into the original sources so a lot of data will be created at the edge and and it'll stay at the edge and in fact a lot of data probably won't be even be persisted at the edge it'll be may be acted on thrown away and you'll save what you need to save is that exactly and you and you could say that there's going to be data that's at the edge that persist or not you'll might have data which might be referred to as the fog where you will collect it at the CEO or at the PIO right and you one or the pop and you want to be able to perform analytics with a little bit more compute you might bring some of that data centrally because you want to combine and blend with other information and then you might actually put it into the cloud because you want to combine other organizational related data and do very complex highly mathematical problem sets so we almost see it from sort of edge to outcome where there's edge processing fog processing core processing and then cloud processing okay so let's unpack that a little bit in the time we have remaining so you got the at least the three maybe even a four maybe it's a three in a three a tier model edge that that second tier gateway right aggregation point where you're doing some analytics and then the third tier and I guess maybe the fourth tier let's call it your own cloud private cloud or maybe the public cloud where you're doing the heavy modeling right and the training of the models and then maybe your ship in the model back down that's forever because it's now modifying the machine potentially or the machines understanding of data and then you're collecting new data based on that new algorithm to which you're now pushing out all right we don't have time but that just whole totally changes the whole security paradigm as well absolutely no had well Paul thanks very much for for coming on the cube and having this cube conversation really excellent work that you're doing congratulations and keep it up thank you very much you're welcome all right thanks for watching everybody this is Dave Volante and this is cube conversations we'll see you next time

>> Live from Boston, Massachusetts, it's the CUBE, covering IBM Chief Data Officer Summit, brought to you by IBM. (soft electronic music) >> Welcome to theCUBE's coverage of IBM Chief Data Strategy Officer Summit here in Boston, Massachusetts. I'm your host, Rebecca Knight, co-hosting here today with Dave Vellante. >> Hey, Rebecca. >> Great to be working with you again. >> Good to see you again. It's been a while. >> It has. >> Last summer, in the heat of New York. >> That's right, and now here we are in the dreariness of Boston. Dave, we just finished up the keynote. As you said, it's a meaty keynote. It's a seminal time for Chief Data Officers at companies. What did you hear? What most interested you about what Joe Kavanaugh said? >> Well, a couple things. I think it's worthwhile going back a few years. The ascendancy of the Chief Data Officer as a role and a title kind of emerged from the back-office records management side of the house. It really started in regulated industries. Financial services, healthcare, and government. For obvious reasons. These are data-oriented companies. They're highly regulated. There's a lot of risk. So, there's really sort of a risk-first approach. Then, that sort of coincided with the big data meme exploding. Then, this whole discussion of is data an asset or a liability? Increasingly, organizations are looking at it, as we know, as an asset. So, the Chief Data Officer has emerged as the individual who is responsible for the data architecture of the company, trying to figure out how to monetize data. Not necessarily monetize explicitly the data, but how data contributes to the monetization of the organization. That has a lot of ripple effects, Rebecca, in terms of technology implications, skillsets, obviously security, relationships with line of business, and fundamentally the organization and the mission of the company. So, IBM has been pretty leading and aggressive about going after the Chief Data Officer role, and has events like this, the Chief Data Officer Summit. They do them, kind of signature moments, and these little its and bit events. I don't know how many people you think are here. >> 150, I think. >> 150? Okay. And they're the data-rowdy of the Boston community. They're chartered with figuring out what the data strategy is. How to value data and how to put data front and center. Everybody talks about being a data-driven organization, but most organizations-- Everybody talks about becoming a digital business, but a digital business means that you are data driven. The data is first. You understand how to monetize data. You know how to value data. Your decisions are data-driven. I would say that less than 10% of the organizations that we work with are of that ilk. So, it's early days still. What was interesting about what Jim Kavanaugh says, they put forth this cognitive blueprint that Inderpal Bhandari, who'll be on theCUBE later, envisioned and has brought to life in his two years as the Chief Data Officer here at IBM. Now, what I like about what IBM is doing is they're sharing their dog food experience with their clients. He talked about that enterprise blueprint architecture but he also talked about what IBM is doing to transform. So, James Kavanaugh is the Senior Vice President of Transformation at IBM, and works directly for Jenny Remetti. He fundamentally talked about IBM as an organization that is data-first, cloud, and consumerization was the other big trend. Now, I don't know if IBM's hit on all three of those yet but they're certainly working to get there. The other thing that was interesting is they talked about the data warehouse as the former king, and now process is king. What I think is interesting about that, I want to explore this with those guys, is that technology largely is well known today. People have access to technology. You can get security from-- You can log in with Twitter linked in our Facebook. You can-- Look at Uber and Waze. They're really software companies but they're built on other platforms, like the cloud, for example. These horizontal platforms. It's the processes that are new and unknown. You know, when you look at these emerging companies like Air BnB and Uber and Waze, and so forth, the processes by which consumers interact with businesses are totally changed. >> Exactly. That is what Jim and James and Inderpal were saying is that this explosion in data is really forcing companies to rethink their business models. And it's-- Their reporting structures, how they innovate, the kinds of things that they're working on, the kinds of risks that are keeping them up at night. >> Yeah, Kavanaugh cited a study for 4,000 CXOs and they said the number one factor impacting business sustainability in the next five years are technology-related. Which again, I want to poke at that a little bit, because to me technology is not the problem. It's process and skill sets and people are the really big challenges. But, I think really what I interpret from that data, what the CXOs are saying, the challenge is applying technology to create a business capability that involves all the process changes, the organizational changes, the people and skills set issues. Of course, they threw in a little fear, uncertainty, and doubt with GDPR, the recent breaches. The other big thing that you hear from IBM at these events is that IBM is a steward of your data. That it's your data, we're not going to-- They have this notion of data responsibility. He didn't mention-- He said the unnamed west coast companies. Of course, he's talking about Google and Amazon, who are sucking in our data and then advertising to us and telling us, hey there's a special and what to buy and what movie to watch, and so forth. That's not IBM's business. But, there's a nuance there that again, I want to explore with these guys if we have time is, while IBM is not taking your data and then turning it into business through advertising, IBM is training models. I'm interested in hearing IBM's response about where's the dividing line between the model-- sorry, the data, and the model. If the data is informing the model, the model then becomes IP. What happens to that IP? Does it get shared across the client base within an industry? So, I really want to understand that better. >> Right, and that is one thing that Jim Kavanaugh will talk about, definitely, is the responsibility that IBM has in terms of our data and protecting it and keeping it private. >> Yeah, so what I like about these events is they're intimate. We get into it with the CDOs. We got CDOs at banks, we have the influencer panel coming on, a lot are data practitioners. And, so much has changed over the last three or four years that we're happy to be here with the CUBE. >> It is. It's going to be a great day. So, we will have much more here at the IBM Chief Data Officer Strategy Summit. I'm Rebecca Knight for Dave Vallante. Stay tuned. (soft electronic music)

>> Announcer: Live from Boston, Massachusetts, it's theCUBE, covering IBM Chief Data Officer Summit, brought to you by IBM. (upbeat electronic music) >> Welcome back to theCUBE's coverage of the IBM Chief Data Officer Strategy Summit here in Boston, Massachusetts. I'm your host, Rebecca Knight, along with my co-host Dave Vellante. We are joined by Jim Kavanaugh. He is the Senior Vice President transformation and operations at IBM. And Inderpal Bhandari he is the chief, the global chief data officer at IBM. Thanks so much for joining us. >> Thanks for having us. >> Happy to be here. >> So, you both spoke in the key note today and Jim, you were talking about how we're in a real seminal moment for businesses with this digital, this explosion in digital and data. CEOs get this obviously, but how do you think, do companies in general get it? What's the buy-in, in terms of understanding just how big a moment we're in? >> Well, as I said in the key note, to your point, I truly believe that all businesses in every industry are in a true, seminal moment. Why? Because this phenomenon, the digital disruption, is impacting everything, changing the nature of competition, altering industry structures, and forcing companies to really rethink to design a business at its core. And that's what we've been doin' here at IBM, trying to understand how we transition from an old world of going after pure efficiency just by gettin' after economies of scale, process standardization, to really know, how do you drive efficiency to enable you to get competitive advantage? And that has been the essence of what we've been trying to do at IBM to really reinvent our company from the core. >> So most people today have multiple jobs. You guys, of course, have multiple jobs. You've got an internal facing and an external facing so you come to events like this and you share knowledge. Inderpal, when we first met last year, you had a lot of knowledge up here, but you didn't have the cognitive blueprint, ya know, so you were sharing your experiences, but, year plus in now, you've developed this cognitive blueprint that you're sharing customers. So talk about that a little bit. >> Yeah so, we are internally transforming IBM to become a cognitive enterprise. And that just makes for a tremendous showcase for our enterprise customers like the large enterprises that are like IBM. They look at what we're doing internally and then they're able to understand what it means to create a cognitive enterprise. So we've now created a blueprint, a cognitive enterprise blueprint. Which really has four pillars, which we understand by now, given our own experience, that that's going to be relevant as you try to move forward and create a cognitive enterprise. They're around technology, organization considerations, and cultural considerations, data, and also business process. So we're not just documenting that. We're actually sharing not just those documents, but the architecture, the strategies, pretty much all our failures as we're learning going forward with this, in terms of, developing our own recipes as we eat our own cooking. We're sharing that with our clients and customers as a starting point. So you can imagine the acceleration that that's affording them to be able to get to process transformation which, as Jim mentioned, that's eventually where there's value to be created. >> And you talked about transparency being an important part of that. So Jim, you talked about three fundamentals shifts going on that are relevant, obviously, for IBM and your clients, data, cloud, and engagement, but you're really talking about consumerization. And then you shared with us the results of a 4,000 CXO survey where they said technology was the key to sustainable business over the next four or five years. What I want to ask you, square the circle for me, data warehouse used to be the king. I remember those days, (laughing) it was tough, and technology was very difficult, but now you're saying process is the king, but the technology is largely plentiful and not mysterious as it is anymore. The process is kind of the unknown. What do you take away from that survey? Is it the application of technology, the people and process? How does that fit into that transformation that you talked about? >> Well, the survey that you talked about came from our global businesses services organization that we went out and we interviewed 4,000 CXOs around the world and we asked one fundamental question which is, what is number one factor concerning your long term sustainability of your business? And for the first time ever, technology factors came out as the number one risk to identify. And it goes back to, what we see, as those three fundamental shifts all converging and occurring at the same time. Data, cloud, engagement. Each of those impacting how you have to rethink your design of business and drive competitive advantage going forward. So underneath that, the data architecture, we always start, as you stated, prior, this was around data warehouse technology, et cetera. You applied technology to drive efficiency and productivity back into your business. I think it's fundamentally changed now. When we look at IBM internally, I always build the blueprint that Inderpal has talked about, which everything starts with a foundation of your data architecture, strategy governance, and then business process optimization, and then determining your system's architecture. So as we're looking inside of IBM and redesigning IBM around enabling end-to-end process optimization, quote-to-cash, source to pay, hire to exit. Many different horizontal process orientation. We are first gettin' after, with Inderpal, with the cognitive enterprise data platform what is that standard data architecture, so then we can transform the business process. And just to tie this all together to your question earlier, we have not only the responsibility of transforming IBM, to improve our competitiveness and deliver value, we actually are becoming the showcase for our commercialized entities of software solutions, hardware, and services. To go sell that value back to clients over all. >> And part of that is responsibility for data ownership. Who owns the data. You talked about the West Coast, the unnamed West Coast companies which I of course tweeted out to talk about Google and Amazon. And, but I want to press on that a little bit because data scientists, you guys know a lot of them especially acquiring The Weather Company They will use data to train models. Those models, IP data seeps into those models. How do you protect your clients from that IP, ya know, seepage? Maybe you could talk about that. >> Talk about trust as a service and what it means. >> Yeah, ya know, I mentioned that in my talk at the key note, this is a critical, critical point with regard to these intelligent systems, AI systems, cognitive systems, in that, they end up capturing a lot of the intellectual capital that the company has that goes to the core of the value that the company brings to it's clients and customers. So, in our mind, we're very clear, that the client's data is their data. But not only that, but if there's insights drawn from that data, that insight too belongs to them. And so, we are very clear about that. It's architected into our setup, you know, our cloud is architected from the ground up to be able to support that. And we've thought that through very deeply. To some extent, you know, one would argue that that's taken us some time to do that, but these are very deep and fundamental issues and we had to get them right. And now, of course, we feel very confident that that's something that we are able to actually protect on the behalf of our clients, and to move forward and enable them to truly become cognitive enterprises, taking that concern off the table. >> And that is what it's all about, is helping other companies move to become cognitive enterprises as you say. >> Based on trust, at the end of the day, at the heart of our data responsibility at IBM, it's around a trusted partner, right, to protect their data, to protect their insights. And we firmly believe, companies like IBM that capture data, store data, process data, have an obligation to responsibly handle that data, and that's what Jenny Rometty has just published around data responsibility at IBM. >> Great, well thank you so much Inderpal, Jim. We really appreciate you coming on theCUBE. >> [Jim and Inderpal] Thank you. >> We will have more from the IBM Chief Data Officer Strategy Summit, just after this. (upbeat music)

>> Voiceover: Live from the Mandalay Bay Convention Center in Las Vegas, it's theCUBE covering VMworld 2016, brought to you by VMware and its ecosystem sponsors. Now here's your host, John Furrier. >> Welcome back everyone. We're here live at VMworld 2016 here in Las Vegas. This is the seventh year of coverage for SiliconANGLE Media's theCUBE, it's our flagship program, we go out to the events and extract the signal from the noise. I'm John Furrier. My co-host John Troyer with TechReckoning. Our next guest is CUBE alumn, one of our favorite guests, Sanjay Poonen who runs the end user computing, he's the General Manager, End User Computing Division of VMware, and also Head of Global Marketing now. Congratulations. New job role to oversee all of marketing, to bring that unified view across the company. Good to see you again, welcome back. >> Thank you John, and the John and John Show. I'm happy, I always love being on your show. >> Yeah, we have another John Walls on the other set over there, so it's three Johns hosting here in theCUBE. >> My middle name is John, let me tell you that, so I fit in the community. >> So Sanjay I want to get right into it. So you're giving us a preview here, folks, for tomorrow, the Keynote, you're the main act kicking off the Keynote tomorrow. A lot of big announcements, a couple super secret announcements that you can't share but you've got some new stuff going on in terms of new announcements, in terms of enhancements and new technologies. So can you share a little bit about tomorrow's announcements and what we'd expect at the Keynote. >> Yeah, thank you. So for everybody watching, make sure you dial in at nine o'clock tomorrow. I mean, the reality is, a key part of this client server to mobile cloud transformation is preparing people for a public cloud, digitally transforming the datacenters and preparing for public cloud, that's what you heard today. And the second piece of that, it's almost like two halves of the egg shell, the bottom part being the datacenter, the top part is preparing end users for an increasingly mobile world. And there we have this concept of a digital workspace, Workspace ONE that we introduced, and we're going to announced some new innovations there which really allow you to bring three things together. >> New products or new enhancements? >> In today's day and age when you're going cloud first, we're moving so fast so we don't do things in one big whole. I mean, for example, with AirWatch, we're doing probably like one incremental big feature every five, ten days. So we are doing things a lot more in the pace of cloud type company. So we don't really bundle everything to one big release. But nonetheless, we really focus our efforts around three gears, we're going to hear about tomorrow, one is the entire basis of how people work is driven now by identity management, and access to apps and identity. So you're going to see that tomorrow. And identity management becomes the important piece of the puzzle that's a control point for people's access to apps. Secondly you're going to hear about unified endpoint management and the worlds of desktop and mobile coming together. A good example of that is Windows 10. I'm going to talk about that more tomorrow. And third is a very important area of management and security, and how we think about endpoint management and endpoint security 'coz security is becoming one of the key missing linchpins that we think we can actually bring together in this digital workspace. So Workspace ONE with key focuses on areas like management and security. >> So you've been kind of, we've been interviewing you now three years. Congratulations, now at VMware, came from SAP as an executive there, now three years in. We've been watching your career, the end user computing evolve. The big bold movement down the field was the AirWatch acquisition. We've then seen a variety of different integration points in there. Give us an update on where it's come from and where, now we see where it's going, you just laid that out, but what are some of the specifics on how it's evolving because now with the cloud decision for the company, to say, okay, public cloud is in our equation with that Pat's announcement today, you've been kind of waiting for that engine, you've been kind of like, hurry up and wait for that to happen. So that's now, it's happening. Take us through how AirWatch in this piece evolved. >> Yeah, when we acquired AirWatch, part of it was our fundamental recognition that without a mobile strategy, you could end user computing. That's the name of our group is end user computing. You could end it 'coz we really needed something. So we looked at the space and we wanted something that was cloud first. They were, I would say, a close number, two or three, Mobile Line, I think was technical lead or maybe Good was, but they had a cloud architecture. We liked that about them. And was about a hundred million-dollar business. We disclosed at the end of last year that business was over 370 million in all in bookings. So you could see how rapidly we've taken them, they're almost 4X in two years. And the overall end user computing business was about a half billion when I joined. We announced at the end of last year, was a 1.2 billion all in bookings run rate company. When I joined it was about 30,000 customers. We're now about 65,000 customers. So reality is, we're now one of the top major businesses within the company. There's a lot of momentum. And that's been, I think, one of the better software acquisitions anybody's done the last two or three years. >> And strategically speaking, the digital transformation framework is essentially around this digital workspace area. >> It came out of that mobile space. And the part that we are now starting to see with clearer lenses in the course of the last six to 12 months is that identity management becomes an important piece to add to VDI mobile management. So we've added a third pillar of focus. And we feel like CIOs shouldn't have to buy VDI from one set of vendors, mobile device management, mobile management from a second, and then identity management from a third. These are coalescing into a digital workspace. So a big focus there. And allows us to also expand into new areas, for example, Iot, we can talk about it this time, and areas like endpoint security. >> It seems like, talking about identity management, that to you is right out of your security story. It seems like identity then has to become the fundamental pillar of security of end users in today's enterprise. How does your security story play into-- >> Yeah that's a very good point John. And I would say you're absolutely right. When we are increasingly selling our end user computing solutions, we're finding a key influencing buyer is the CISO. 40% of people have come to our mobile connect conferences are important to the CISO. Identity is a security topic too. So if you pull up for a second, the VMware security story now is very simple. It's in three parts. Number one, we can protect the datacenter. NSX now, one of the key propositions is micro-segmentation. That's a security seller. Number two, we can protect the endpoint with solutions like AirWatch and TrustPoint, we can get to TrustPoint this time. And number three, we can protect the middle, the user. So protect the datacenter, protect the endpoint, and protect the middle, the user. And all of those make us a very strong story appealing to the CISO. And then we take a bevy of partners with us that have even stronger brands and security. For example, one of our lead partners is Palo Alto. We're working very closely with them in NSX. We're working very closely with them in AirWatch. We're working very closely with them in identity. Another example of partners, F5. So we picked the group of partners that have very strong brands and security. And we found things that we do well. We partner with them in things that they do well. It's a really good story to both the CIO and the CISO. >> So much of the cloud story, as well as the end user story, is also about timing. We've been waiting on public cloud. Pundits talk about the death of private cloud but they don't say what year really. And so a lot of the end user story kind of we had to wait on, VDI, we had to wait on the devices. How do you as a leader of this company look at timing and when the market is ready for something? >> Well, I mean John, I think you have to really look at trends. And I had a fundamental premise coming in that the two Cs, and I'll talk about this more on tomorrow's Keynote, that we really needed to attack with venom was cost and complexity in the VDI market. And part of the reason as I talked to customers that many VDI projects failed, were cost and complexity. So we took a chainsaw to cost and complexity. And it turns out with a lot of what we've invented in the software-defined datacenter, software-defined storage that we were among the first to drive, hyper converged infrastructure, NSX for micro-segmentation, the fundamental premise of this sphere and all that you can do in areas like 3D graphics, we could engineer a solution that was 30 to 40% cheaper than the competition from VDI and app promoting. Complexity. We decided that VDI and app promoting needed to be one platform as opposed to sort of a competition that had like a, two separate products for VDI and app promoting. So these all were things that lowered the total cost of ownership and made that easy. Similarly with mobile, the two S's we attack there was simplicity and security. And we've had some core, I would say, these are the type of things, as a leader, you have to keep telling your teams, is your north pole. We're attacking cost and complexity. Another example of cost and complexity is moving stuff to the cloud. Three years ago we were the first to announce desktop as a service. What was one of the messages this morning, IBM, now embracing that desktop as a service in their cloud, working with us both in IBM cloud and IBM GTS. It's come a long way in three years. >> So I got to ask you about the aspect of unification. We're hearing that tomorrow you're announcing a huge shift in how customers buy and that it ultimately will change the equation on their cost side which is eliminating these point solutions out there. This unification endpoint, I don't know what you're calling it, can you share, give a little bit of leg, as Dave Vellante would say, on this morning tomorrow on this announcement, this consolidation or unification. How should we think about this? >> I mean, I think, and hopefully it's not a surprise 'coz we've been building up this momentum as opposed to one big mega announcement. Workspace ONE is really the coming together of three core areas. VDI and everything related to the way in which we manage desktops and apps, mobile management, and identity management. And in each of those spaces, if you don't look at us, there are point vendors doing each of those. And our differentiation is one, it's unified, second, it's a cloud first solution, many cases the folks have not yet moved to the cloud, and then we extend the capabilities of things like Workspace ONE, optimized for our datacenter where it needs to, into new areas like, for example, security. So we think as you lay this out and then build a partnership ecosystem, with not just security vendors but apps vendors, we're going to have a very large apps vendor on stage with me tomorrow, for the first time on stage, so I'm not going to tell you who it is, but come tomorrow you'll hear that. >> Microsoft, SAP, Salesforce? >> You've got some obvious candidates but it's one of those folks. >> It is one of those folks? >> How many big ones left, right? Some of them have been buying everybody. >> We've got some scoop this year on theCUBE. >> But that's an example of where VMware is taking the lead at embracing an apps ecosystem. >> So I got to ask you, you're a student of history and text, so back in the old days, back in the 90s, when dial-up in internet, Office Connections, Radioservers was a buzzword, you'd have to dial up into a facility, and you have to be authenticated. Pretty straightforward back in the day. But now the authentication, if you will, is coming from endpoints that are, like, anything. Uber could be inside the enterprise and app. So this notion of endpoints is interesting. It's also complicated. So there's not only a security surface area, there's also a cost area to deploy these solutions. Is that the kind of what Workspace ONE does? I mean am I getting it right? Am I thinking it right as an access method? >> I think you've got one piece of it right and I think you're exactly right. In the world of mobile, my fingerprint now becomes, police know that that's unique usually-- >> So does Apple. >> Right. And my retina scan becomes it. So you've got very sophisticated phones, it doesn't have to be complicated ones, that can give you either the fingerprint or the retina scan. You'd have to physically cut my thumb off and pluck my eye. I dare you to do both of those to replicate me. So you can move away from a very-- >> That's two-factor authentication right there. >> Yes, multi-factor, right? So you can move away from tokens becoming your only avenue of multi-factor authentication. You can do things smoothly. But it doesn't end there. Endpoints security has to be re-thought to really work at speed and at scale, so that's why we partnered with this hot security company, you're going to see them also on display tomorrow, Tanium. And with them we built a product called TrustPoint. And we use it internally at VMware. In fact one of the things you're going to see in the demos I do tomorrow, there's going to be lots of demos in 25 minutes, of day of the life of how VMware uses technology both in Workspace ONE and endpoint security. Tanium's one of the hottest products that we internally use and we combine some of our IP with theirs, and created a product called TrustPoint in a Google-like interface. I can search to find all endpoints in the enterprise, what potential apps are running on them, what potential malware's on them, quarantine it and maybe even take action on them with some of the technologies we have from AirWatch. So we've combined the best of Tanium and VMware's technology and this is going to be a real hot solution for areas like Windows 10. >> And what's the uptake you're taking on traction given where you're business is going? You've got some good performance now. What's your expectation on uptake on some of these, this Workspace ONE and the end space? >> If you look at our success so far, I told them, when I joined the company, the business was about a half a billion. We announced the end of last year, it's on a 1.2 billion run rate. So we've effectively more than doubled the business, doubled the customer count. And I think that on our path from 1.2 to two billion over multiple number of years, these solutions are going to become very critical to our growth. Horizon in the desktop portfolio, AirWatch in the mobile portfolio, identity management, and TrustPoint. And when I talk to our sales guys, I say, "Listen, there's enough there to feed "a lot of potential customers," and when I look at our customer count, 65,000 customers, we're still about 9, 10% penetrated inside the overall VMware base. If we can double, triple our customer base, there's no reason why this couldn't be a multi-billion dollar business. >> Alright, so for CXOs whether that's CIOs, chief data officers, chief revenue officers, any CXO, chief security officers, CISOs, all that stuff, for they're watching out there and tomorrow's Keynote, how would you summarize if you have to boil out your point of view and your theme for tomorrow, and some of the key takeaways? >> Four words, consumer-simple, enterprise-secure. There's an element of simplicity that gives you all the productivity that you need with Workspace ONE and your end user world. And then there's a message of security that the IT wants. The users benefit from simplicity, IT benefits from security. Users benefit from choice, IT benefits from control. And you'll hear that very, hopefully, fairly clearly tomorrow. >> Sanjay, final question, your team, VMware, you've amassed quite a team, the performance have been great, when you go back to the ranch inside Palo Alto headquarters and throughout the world, what's your marching orders to the team? What's the guiding principle that you put forth with respect to keeping the pace of innovation to match up the cadence of what's expected, not only by potentially your customers, but also your potential partners and competitors? >> First off, I'm a big believer in serve and leadership. So you have to lead by values that replicate, there's no success without successors, so I'm a hound for talent, I'm always looking for ways by which, just like the warriors, we create the best end user computing team bar none, and I think we've been very fortunate to create that team in every area. There's more talent that we should be hiring. I hear about them and we go recruit them. But once we've got a good team, we keep them focused on the mission. I mean obviously we have a revenue growth goal, and at the core of it, beyond just selling things, we want to make the customers successful. So we keep customer as our north pole. Customer satisfaction for VMware has been the highest of any IT vendor. When you look at many of these, Temkin research does a survey of customer satisfaction, we're among the top five, almost consistently the last few years. And then we make sure that in the products that we build, customer first, serve and leadership at the top, customer-focused, and we are building products, I mean we're an engineering-centric company so we want to build the best products that have a leap factor over the competition. >> So the warriors have a style of play-outs. You have Steph Curry who's just, lights up. But they're not afraid to shoot the three. They're good on transition, great speed. What is your differentiation as an organization? What's that x factor? What's the one thing you can point to? >> I mean, I think, listen, we were probably a little bit lethargic in end user computing. John was joking about this before we just had the show. We want to build great factors and we're a little bit edgy. I mean I've been called everything on Twitter from the Nostradamus of EUC to all kinds of, but we're aggressive, but I will tell you that if people watch me in Twitter, it's never, in the words of The Godfather, it's never personal. It's strictly business. So we have fun. We're a little edgy out there. We're in your face, we want to compete, we want to win every deal but it's never personal. I mean it's just like Steph Curry. You're going to compete hard on the court, but after the game, you go and have a drink with Kobe Bryant or Lebron James or whoever-have-you. >> Well final question, I didn't get this 'coz it's such a good product conversation and organization with your group, now you're heading up marketing, as the VMware, a very community-driven, very data-driven company, thoughts on marketing, you have it on social media, do you see social as being a part of marketing? Do you look at that? Do you look at certain ideas that you see that you put forth? >> First off I think Robin Matlock, our CMO has been doing an amazing job, so I told her this as I took over marketing and communications. Oliver Roll, our Chief Communications Officer is also doing great. Listen, I'm just going to throw more wood in the fire. Things are going good. Let's just get them from good to great. This show is one of the most cultistic shows on the planet because of the way in which she and her team have built this thing. It just gets better and better. But there's a few things I think you're going to see us do more. Customer-based marketing, having customers become our spokespeople. I dream of a day where every ad that we have is the biggest companies in the world or the smallest companies using our technology to either make their business more efficient or save lives. And then increasingly over time, we're going to be also doing vertical-based marketing in certain industries. And social media is a great way of getting that work across. >> We'll you've been on theCUBE as an SAP executive, now three years at VMware, certainly this is seven years you've been with CUBE and you guys do it right, so Robin and team and now you. Thanks for your support, appreciate everything. >> Thank you John and John. >> Sanjay Poonen, the General Manager, End Use Computing, and Global Head of Marketing for VMware here inside theCUBE. I'm John Furrier with John Troyer. You're watching theCUBE. (upbeat music)

>> Announcer: Live from the Mandalay Bay Convention Center in Las Vegas, it's theCUBE, covering VMworld 2016. Brought to you by VMware and its ecosystem sponsors. (uptempo techno music) >> Okay, welcome back everyone. We are live here in Las Vegas for VMworld 2016. This is SiliconANGLE Media, this is theCUBE, our flagship program. We go out to the events and extract the signal from the noise. I'm John Furrier with our guest host inside the community, Keith Townsend who's with CTO advisors, and our next guest is Bask Iyer, who's the SVP and CIO of VMware. Both of you, welcome to theCUBE. Your first host as an analyst here on theCUBE, Keith, thanks for coming on. Bask, great to see you again. >> Thank you, good to see you. >> You're not like just any old CIO. You're at VMware, it's a big company, it's a vendor in the landscape, but you also have been on the other side. You've been a practitioner, you've run for over decades, real infrastructure, really going back through the cycles of innovation. Now you're on this side serving customers on the other in this transformation stage. What a couple years it's been. Since last year when you were on theCUBE, we talked about digital transformation, eating your own dog food. First question is, what's changed this year with VMware? Obviously, a lot going on with the technologies, post-federation world. What's going on technically in the landscape for VMware? 'Cause I know you guys do a lot of early stuff inside VMware. >> Yeah, so, I think we are eating even more dog food. In fact, we are calling it drinking your own champagne because I don't like dog food, even if you make it, I'm not going to eat dog food. I've been drinking a lot of champagne. What that puts you as an IT practitioner is, I mean, you're showcasing private cloud, you're showcasing hybrid, and most of the things that we are talking about we have influence from inside. You can go to the executive staff and say, "I need to go to Amazon, I need to go to Google, "I need to connect, "I cannot be locked into a single cloud strategy "or a device strategy," and so on. I feel like our team is very much part of it. Our team is also getting more into new product development. We've developed a whole line of mobile technologies right now that makes it easier to sell something like AirWatch. It's easier to always talk about applications. Here's what you can do with applications on the mobile side. >> A lot of, certainly VMware as a company has changed, but some big executives have departed. Carl, Bill Fog, among others. Sanjay is still there, but he had the AirWatch, but now, this any cloud, any application, any device. This is not a new messaging, but there's been some product turnover. V sphere has been changing, V cloud air, we're not hearing much about that, more management layer. How has that impacted some of the champagne or your own internal incubation of the technologies? What's new there, what's shifted? >> Yeah, so what you are seeing is the change in technology is even faster, and I keep telling my team is yesterday's news wraps fish. So unless it changes, why are we here? I love the fact that we are pushing technology. The thing I see in my experience is technology always changes, but the last few years, it's faster and faster, and I don't think it's going to slow down. What has changed from last year to this year is we were the leaders in private cloud last time. I came and talked about how VMworld has one of the biggest private clouds. All the hands-on lab is run on our private clouds. But we want to go beyond that, we want to go from private cloud, hook it to the public cloud, or any cloud. I want to come back. And if you think about, when I talk to the CIO friends, while they like every cloud provider, they don't want to necessarily be locked into anybody. It's a big fear everybody has, and for people who don't believe it can happen, I've been here long enough. In the 2000, we had these guys called ASPs, if you remember. >> John: Applicant Service Providers. >> Artifice migrated to the ASP providers, and a lot of them went out of business because they lowered, they were all competing for the bottom line. Not that that's going to happen in the public cloud story, but different workloads have different needs, and you want to provide the maximum flexibility as possible. If you run a private cloud effectively, even as of today, it's definitely more cost-effective than any public cloud, but you may not want to do that. So, what do you go and tell my colleagues to say, you want a public cloud, you got it. You want Amazon, you got it. You want IBM, you got it. >> John: Choice. >> Choice. And I think VMware, if you remember, made our mark by giving the choice for you, so you can in on HP, you can go in Dell, you can go in on NetApp, you can go in on EMC. Even when EMC was the owner, still the owner, we still did not exclude you from running it on a competitive. >> And that built the ecosystem, basically. >> That built the ecosystem, the things that you see here. And Michael reiterated it today, so we are going to be available on every cloud, every platform, that helps, it creates a lot of money for people. And for CIO, just go back into the practitioner, that's what I want. I may stick to a vendor, but don't lock me in. That should be my choice. >> So, talking about fast change, VMware, infrastructure-focused company from the outside, internally, you have to deal with both developers and infrastructure guys. Martin Casedel famously said that developers are much more involved with that purchasing cycle. How has the relationship with your internal developers and your infrastructure folks? >> It's very good. I mean, but I can see Martin's point. I've worked on other companies where the developers actually worked around the infrastructure folks, because you won't get the things provisioned on time. If you run an effective infrastructure, which we do, I actually challenged my developers, developers reporting to me as well, and say, "Do whatever you want, "because I want to know what you like doing." And a lot of them work on our infrastructure because it is effective. If you do a good job, people will want to use somebody who manages (indistinct talking), but it's not true in most of the cases. Most of our infrastructure is still run the old IT way, where people just say, you know, it's going to take me years. I have to fill out the paperwork for me to get the virtual machine, I'm out of here. What I internally see is my developers actually do a lot of development, continuous development. We roll out ASAP, not that it's a big use, everybody seems to do it. But we have zero issues on infrastructure. I mean, we never talked about infrastructure, we never talked about is this going to be available, not available, how does disaster recovery work? That's what developers want. They want to just worry about continuous improvement, continuous development, does it work on mobile. Infrastructure should just handle it, right? We're able to do that internally, but I'm also telling people use Docker. I mean, it's a good one, use Containers. Use Amazon web services, use IBM. 'Cause you don't want to restrict-- >> The freedom of choice is really, >> The freedom of choice is very important. The developers are in charge. >> Bask: Exactly. >> We're pretty much on that whole. >> That's like invisible infrastructure is there to support what developers do. >> Invisible infrastructure is invisible only until it's broken. But your point is well taken, yeah. >> DevOps is great, but you still need five-nines ops, so operational focus we've seen this year, where I'm kind of smelling the theme this year is all about Dev, the operational side of cloud. So I got to ask you, we were in our, last week at a meeting at SiliconANGLE offices, we're talking about, oh, VMware. And I'm like, guys, it's all about the SDDC experience. They're like, what the hell's SDDC? Okay, it's a software defiant data center. But that was the theme a couple years ago, and then, someone else raised their hand, and what the hell does SDDC mean anyway? I want to ask you what does SDDC experience, we heard it on the keynote, actually mean? >> So, I think Ragoud defined it well as in order to react to the needs of today, you cannot hope to put in a hardware and hope that box runs. You need to free the intelligence away from the box. Let me give a practical example. You get attacks from security. Typically, their response is buy my box, put it in, and it'll take care of it. Humans cannot respond to the speed at which these attacks are happening, so you have to write algorithms, so that's software. So, the attacks to be done in software. The configuration has to be done in software. The whole idea is freeing the intelligence from all the boxes you have, and define a software layer on top of it because software will trump hardware. I mean, you need good hardware, let's not, I mean, things have to run some way. >> One experience is the guy gets to go to the beach because everything's automated? That's one experience, automated. >> That's one experience, yeah, I just think you get more work. I always say you should hire smart but lazy people because they will automate what they're doing. But what ends up happening is no good deed goes unpunished, so you just get more to do. But look, in my own case, I did every job in IT. I started in hardware, automated it, people said can you do software? Yeah, I can do it. Well, you automated this. Can you do DSEIO, can you do end-user computing? Can you run real estate, can you run shared services, can you do this? Your job becomes bigger. I don't think I'm going to sit on the beach, but you're doing more-- >> Yeah, but you're freed, essentially. I use that as a metaphor, but the idea of the beach is being excited about not being in the weeds fixing stuff and being, tired all the time. >> See, I get to do this, right? I talk to customers. The only reason I get to do this is because my infrastructure's working. If it's not working, I'm not mistaken, I have to go back and fix it. If you free up your time, then you go talk to your customers, your advisory panel. They've given me internet of things as another business unit to run. It's exciting, you're getting to the front office but I never forget it's because your back office is working. >> Stole a little bit about thunder by mentioning internet of things. Talking to customers and one of the things when I talk to customers is internet of things. What are some of the challenges you've had internally around internet of things and how has VMware solved some of those challenges. >> Yeah, so a lot of internet of things. It's coming out of hype cycle now into reality so a lot of talks where how do you control the home thermostat. Your Amazon Echo device and so and so, but what is happening now is buildings have to be automated and they have to get another 30% more efficiency. You only get 30% more efficiency. It's not just turning the light bulbs off and on when you want. You want to know what's your occupancy and do I really need this bigger building all the time. That requires intelligence. So if you have intelligence, you can really figure out do I need 400 buildings or do you need only 100 buildings. And the reason I picked something Monday as buildings is that's where a lot of people spend a lot of their money in actual buildings. For example, so the thing I tell from the IT standpoint is I think we have gone from kind of pilot stages to now you're going to get go to scale. When you get to scale, it's not fun anymore. It has to work all the time. It has to be secure. So I was talking to a bunch of CIOs a week ago and I told them how many of you have multi printers. Multi scanners and the multi devices. Everybody says that. So how many of you know that they send information on whether the toner is out to the manufacturer? Everybody puts their hands up. How many of you know that it's not sending the whole thing that you're standing over to the manufacturer? And people said, "Does it happen?" I said, I don't know. I don't know if it doesn't happen or it doesn't happen. >> John: It's a question. >> This is where you need to pay attention because your coffee machine is going to say you're out of coffee beans. Are they just sending that information or not? If you take it seriously, manufacturing. The folks actually work around IT sometimes because they don't want IT to slow it down. So if IT doesn't get involved internal things right now. Define the architecture and so on. You're opening a door for shadow IT. >> I want to just drill down that you mention IT going slow but that's exactly the point. Machine learning AI and software. There's been a huge acceleration of things like asking those kinds of questions and the infrastructure has been slowing. Certainly the network has, so for all the CXO out there. Whether it's CIO, chief data officer, chief compliant. There's a lot of CXO's out there. They're trying to figure it out. So what's you're advice to them and looking at the message of multi cloud and inter clouding and all that stuff. They got a job to do. At the end of the day they don't really care what a VMware is doing in the business. They want to know what their business is doing. How do they apply the stuff going on here at VMworld if you had to look at this VMworld this year and talk to the CXOs. What's in it for them? What's your thoughts? >> The first thing I say is have the curiosity. What happens in my job is I hear so many vaperware that you become skeptical. The problem with skeptical and being too pragmatic is your mind becomes close. So when you look at interrupt things you say, ah, is that really going to to happen. I got things to do. I can't worry about it. You can't have that. That's how you let the sass get out of your hand. That's how you come back later on the cloud. That's why BYD happened. Because we started to think Blackberry is good enough. You don't need any other phones. So you need to have this open mindset, so internal things, I tell people. >> John: Be opened. >> Be open. There's a tornado coming here and you better be involved. Now to be involved you have to take a solution for them. You can't go and say stop all projects. Let me look at architectural. Let me review them. So I tell them go with an architecture. So couple of things I tell them is there's so many gateways, so many sensors, you need to go with some ways to manage these gateways. Because like it or not they're coming to you and they're going to expect you to manage it. After the initial set up is done, they're going to say, "Hey, IT guy, you run it for me." You better be there. Go with an architect, so it's a private cloud, public cloud or it's a combination. How you manage Edge? So I tell people to get involved and there's couple of things that we're doing is manage your gateways with software. Go with the cloud in the box for IoTs, so people can give it to our manufacturing guy or your operations guy. You need to take something there. You need to be involved. >> So balancing the hopeful and the optimist. I'm hopeful that this may happen with the pragmatic. I got to make it make it run at scale, which is good. This is all about scale now with cloud. It kind of brings back the kind of looking back at history of IT which you would certainly be involved in. Lived personally is you see a sprawl of something. PCs, LANs whatever and then consolidation. Single throat to choke. Single pane of glass. These are the buzz words. We're seeing that now. We're seeing there's been a sprawl of APIs, a sprawl of microservices. A sprawl of mobile. Now are we getting to that phase where we got to manage it. >> Bask: Yeah. So you're hearing things like single, choke to throat, single pane of glass for management. What's your thoughts on that and this is really mind boggling to the customer because the CXOs are out there going. Hell, I still got to get top line revenue in these new apps for my banking app or my oil and gas application. So right now we're in a really interesting position. How do you describe that environment and what do you prescribe specifically to that CXO? >> It's a challenge or opportunity depending on how you look at it. It's very exciting to me that you have all these things exploring and there's so much more you can do in the business. So if you're an IT practitioner or CTO, this is a good time to be excited and add value to it. If you get too pragmatic, you're going to lose it or if you're a blocker. Say please hang on. Let me define the architecture for you. Let me do this for you. You're going to lose it because people are going to work around you. And my belief is the CIOs I meet right now are a lot more progressive. They realize the mistakes they made by being a little to pragmatic sometimes on technology. Not getting on it and they are jumping onboard. So the hope is I'm at a stage in my career where I want to make sure my community of CIOs do the right thing and I'm telling them this is coming. >> So you're seeing progressive mindset now-- >> I'm seeing very, very progressive minds. I see a ton more CIOs who are acting like the digital guys, pushing it and so on. The other thing to remember is, it's not always about technology. You can do the pilots but to make a change. You need people, process and technology and the CIOs are best equipped to do that. So the best for the company is to make sure you get the right CIOs. The people that are involved in the technology change start going around. >> So from a technology perspective. A lot of great news from, at least exciting news coming from Pat this morning. >> Yeah. Cloud services, cloud foundation. With your team internally, which product or what direction are you most excited to enable your team? >> Anything that makes my development go faster, I'm excited so that's why I'm interested in cloud foundation and cloud services, very much because I don't have to think about where to go and I can do it faster, good, right. The things I'm very excited about is you haven't seen the end user computing announcement which comes tomorrow or the day after. It's fantastic. I believe that enterprise mobility has not really not happened. I mean you've got what two to three million applications on the android store and the app has gone up to three million on the Apple store. But you go to most enterprises, they'll just give the email and calendar. >> John: Right. >> Email and calendar, we give access in 1999 with Blackberrys because for 17 years, You're still getting email and a calendar on your iPhone now instead of the Blackberry. That's not good progress. People haven't been created to look at mobilized enterprise platforms to develop. That's going to change. I think people are going to wake up and say how we make productive on the phone. I challenge my team and we come up the 50 yard at productivity applications. That should take a long time to develop and I can show sometime. When I showed the VCI, they also didn't want it. They wanted to go to one place to approve all the purchase orders. They don't want to go to SAP and Oracle and Sales Force and 40 different places to approve. So the mobile the revolution I think is starting to happen. In enterprise it's very, very light. You'll see that. I mean you don't want to be carrying necessarily these when you're traveling, right. >> I want to ask you, we have about a minute left and more of a personnel kind of conversation we're seeing in the industry. And one of the things that we're very passionate about SiliconANGLE is our new fellowship with the Crown Truth, our partner. We have this new fellowship called the Tech truth where we're funding fellowships in journalism. We're also going to be at the Anita Borg conflict in November for the third year. Where we're funding a special assignment on women in tech. >> Bask: Yeah. >> IT has been one of those areas where it's been mostly male dominated like developers. But yet IT isn't the old stack and rack anymore like it used to be. It's changing, shifting. How has the role of STEM and Women in Tech in science changed IT? Can you share some, I know you're involved with Anita Borg. >> Bask: Yeah. >> Thoughts on that because this is again, it's not just the IT anymore. IT is now at a global stance. Your thoughts on women in tech. >> Yeah, in the sense. We haven't done enough. I mean we are, most companies are talking and I guess compared to where we were. We make progress. It's not good enough. Having 20% in tech when you can go up to 50% is not good. The thing with STEM I say sometimes, we say we support science and sometimes we mislead women. I know a lot of people with science degrees, women with science degrees in biology or something else who are not getting employment like the coders. So we got to get through the language. Are you looking for coders? Are you looking for STEM? >> Coders. >> Right. >> Well now you have different analytics and you sort of. There's new stuff going on that's interesting. Right, I mean like coders. Not to say biology, doctors. >> I think it's really unfair if you tell people we let science possible and women actually go to classes. And they come out, the first question we ask is do you know Python? Do you know this? I'm not saying it's right or wrong that's what the industry is doing. >> John: Yeah. >> And you need to actually respect every science but if not, don't mislead people. So that's one. Silicon Valley has a problem with older gentlemen, older people. >> John: Agism. >> Agism, so that's an issue. There are not too many African Americans in Silicon Valley. So these are the elephants. I think the first steps is we haven't talk about these things. People are afraid to talk about it. That's not a good sign. You got to come back and put it, I mean, Anita Borg, I liked them because they're put the show on the table. Which is the first step and it's like an alcoholic. You are to say I'm basking in alcoholic. If you don't even say that. We're not solving it. >> I got to tell you. I was there last year. This will be our third year. It is 12,000 women and it's a great time. It's the great time-- >> Yeah, my daughter's is going. I wanted to go alone but we have to do more. So I don't want to sound down on the last minute. We've made definite progress but if you go to most Silicon Valley companies, we can't say we've done it. >> Well my wife and I just talked about men from Mars, that whole stick, but the role of IT is a lot. First there is a lot of women that are involved in tech but necessarily coding as you said, because a lot of roles in IT are changing. For instance, the data science role moves to data analyst which by the way is the F ford base. So that's kind of becoming an IT role. >> Right. Very interesting some of these jobs personas per say-- >> Yeah, yeah so last one I'll leave it with you is they could log the help desk. We used outsource the help desk. We used to treat it as not important whatever and then we find that a lot of knowledge workers are struggling for simple stuff. That can fit in my PC so that I can do my job. So we brought it back like how the Apple have genius bars. We have our own things inside but we recruited it from a organization call You're Up. And what they do is there are a lot of kids from under privileged families who don't get to finish high school. So why can't they work on help desk? Why do you need a degree? Why can't they go to a finishing school? I've worked with a lot of them. They're very passionate about what they do, very satisfying so we can talk for hours, 'cause I'm very passionate about this. We should do more with under privileged folks. We should do more with diversity in the true sense of the word. >> We'd love to have you. We're going to recruit you as a volunteer for our theCUBE team in Silicon Valley. We're doing a lot of coverage there. Certainly the fellowship has been great and we're going to be at Anita Borg Grace Hopper celebration in Houston. theCUBE will there. I'm John Furrier here with Keith Townsend. Here live at VMworld breaking it down sharing all the data. CIOs are really interested in the Cloud and certainly got the play book. Bask thanks so much for sharing your insight again. Great, great insight. Thanks for sharing the data. >> Thank you John for sharing-- >> We'll be right back with more live coverage from Las Vegas from VMworld 2012. This is SiliconANGLES theCUBE. Thanks for watching. We'll be right back. (uptempo techno music)

from galvanized San Francisco extraction signal from the noise it's the kue cover the apache spark community event brought you IBM now your host John free George okay welcome back everyone we are live in San Francisco for this special q presentation with the IBM sparkman the event here live at galvanized in San Francisco workspace incubator great place for developer education IBM's big announcement today their commitment to spark they didn't see any numbers but I'm counting in the hundreds of millions of years to quote Papa Chiana on my call with him on Friday with rod $17 fuck yeah holler last for hundreds of millions yeah hundred millions of dollars getting late in the day going to be your coming rod Smith's our next guest rod welcome to the cube thank you very much with a catalyst behind spark at IBM worked hard on it yeah you guys tell a story what's the story well we worked on big data and I have a group of folks that go out and work with customers all the time and what we were doing Hadoop we would do these cool applications that sometimes you know small clusters 20 minutes you get a result and a customer would say can you do that in a couple seconds kind of look around and go what changed it means it did the business problem and they couldn't tell us but it's one of those data points in your head that go something's not quite right you know what's what's changing or what are they trying to tell me that they can't and that's when we started learning you know customers were looking for technology that they could iterate on quickly you know open-ended questions it wasn't the give me a problem do the game pew pew output I'm done this was oh gee there's the journey I now see some interesting insights I have other questions was it was something not right the data that they got didn't match their hypothesis or was it the expectation that if I can do it fast on google and find a Thai restaurant down the block well so I can it went that way something doesn't right what was with me that said why can't you tell me what you're really trying to accomplish what I learned is that as we go through these kind of digital transfer mation real real time they were thinking about how their business is going to change so fast and so the problems always been for technologists and vendors like IBM tell us the problem we pick out the technology and you're pretty well stuck with it it stays that way and they wanted more flexibility open-ended questions lots of different data sources on demand when they had to have it on this they wanted to see results along the way and they would rather have analytics be approximation that they could use quickly rather than after the fact and more accurate okay so you know when you went through that it wasn't they couldn't find a bi person to talk bad about and I couldn't find a data person so you know it was fun to try to put piece puzzles together and that's where spark came into this so I see a lot of other trends are kind of vectoring into that convergence which is in-memory databases you know the community flash for persistence store on the storage side so this you as a close to all that action what was the aha moment for for within IBM is han hey you know what this spark thing is the next Linux me we got to get out in front of this and help the community go faster and then kind of rising tide floats elbows what was that flash point flow we we had two of them one was that in our commerce group there's ways that they work on online pricing and there's a vendor stander which takes about a week when you get data off of a site or retail site they analyze that they correct the analytics they put it back up again takes about a week but we showed them a spark we could do it in about four hours a week down to four hours and now they started to think oh you know what do we offer customers now we have ways to have not just one product many products let's bring in other data location data traffic data weather data social data so that kind of exploded internally on this is a big change this is something that we can relate to cus of multiple data source of the need for unification and speed and and speed speed first because be first that's a heck all the speed i want to bring other data sets and it's time to value i mean if you're going to be a digital business and look at real time where it's going Netflix others have really set the standard on ok so then i'm a so let's take a next level so rod you're crazy we can't do that it would disrupt all these other businesses we have so how does that conversation happen within IBM the way that happens in IBM is rod you are crazy and you're going to cause me odds it up so please go away and I don't go away easily but you keep pushing on this and part of my job is to work with customers can I show value so I can take the product team saying you need to take this more seriously I've got currency now and then as you just said the marketplace starts to light up spark is on the front page as people are talking about how they're using it well Hadoop is growing too at the same time so it loop does it seeds the market seats the Mars you see you're playing ahead do but if you see the customer challenges and you're like you guys just connect the dots and and then it's back to the customer is talking about what their problems they want to use or the solutions are looking for so yeah it takes time because it's it's risky meaning that all of us have quarterly is what we're doing but how do we now make it safer for people in IBM jump in the water so that eventually they don't hate me so what's your what's your comment when a friend says hey rod you know linux was great but it's a different era oh you know here with cloud and mobile open source with the patch he's evolved to the point where it's very manageable for vendors to be contributed as well with with non company contributors how do you guys see the difference between those two worlds because really this is a Linux moment but there's no big bad main many many computer companies name frames out there but their specialized for like the Z systems are great but like this is scale out commodity hardware a dupe now that's growing how do you how do you describe that because there is a Linux correlation what linux was for open source then operating systems now this is kind of distributed analytics I think you're you're you know the the part of this is kind of real-time digital business transformations and while there is not a you know bad company out there you know amazon and others have shown how they can be online businesses and use analytics and be very effective but i'm a brick and mortar company and an online business how do i do the same thing and spark starts to really show that no they don't have a corner on the market we can compete so that's the big factor on this is well it's not one company doing this it's I need to be able to compete at the speed the businesses that didn't have to see that Amazon started kind of post recession or you know Dom bubble bursting you know web services was just kind of kicking through if we remember our history lessons and what happened was they really had no traction they built some building blocks right they made a good decision to integrate to core building blocks compute and storage and they built from there so in a way you guys can enable companies to have their own amazon like extensive experience because it's a fresh clean cute paper right it is and I think we're spark it's interesting is like you said in two verticals what do i do to retail what do I do in health care what are we doing finance right very specialized I we've shown in Watson you can do Watson for cancer research you can do Watson for cooking right but they're very vertical now so specialized domain expertise becomes really interesting right that's the big part and that's the part I really liked about spark they were the community really thought about solution developers you know they stayed away kind of middle ground I you don't have to be a deep dated person or a deep analytics API person what's the problem you want to solve how can I help you do that I think that's a you know that's interesting is that that's because most people go Jay this is speeds and feeds software we look at the solutions more holistic but then you're really talk about customer problems right the so-called outcomes that go on well that's what and I think that's the part that I've enjoyed is I want to talk to you you know about what your problem is I don't want to talk technology I you know I don't want to have to make a technology choice from stay one spark helps me with that I don't notify programming while all those things come together so I can concentrate we can concentrate on talking to the customer but you know learn from them what are you trying to accomplish so you watch the next things on your list good I just gonna say you know looking at your LinkedIn page i love this at BP emerging technologies for 20 some odd years so you see here you've seen a lot of technology's come a lot of emerging technologies and the acceleration of these technologies is only going more right you have a whole lot more in your portfolio you have to look at today then then you did yesterday or five years ago yeah why is sparks a special in the cornucopia of technologies that you've seen coming over the years it's a good question and and as I've done merging technologies I've learned that I have to you know listen to customers very carefully on it and when I hear those kind of repeatable business patterns do I see an economic change a transformation that really sticks with me and sometimes the old things have start really big you know they start out good and then they fade away but I always look for technologies that seem to have lots of dimensions to them from a business value standpoint that's what attracted me to spark and my team working with some customers on pocs we could do them quickly you know I really like to get to the point where you know we an industry we with notebooks and others we can do solutions in less than four hours for a customer what better thing to take your you know employee to lunch and spat them on the back for you know something that you didn't expect for weeks well one of the exciting things that you guys have done is you shine the spotlight on spark and you opened up the conversation globally around IBM is making a big move spark was a little bit of an outlier and the mainstream press I mean the press we're picking up spark oh yeah berkeley some credibility of great people behind it but now it's like wow it's going to get the attention of CX cxos out there and they're going to be like hmm if ibm's looking at it must be relevant because of the history you guys have with innovation but they're going to ask you the question I'm going to ask you which is it's not baked out yet where are we with this what are you guys going to do how does IBM work with the community to continue to bake out spark because a lot of people are using it bringing it in but it's evolving super fast and that's going to be the question is it baked and how does it get baked faster so I think there is lots of areas that if we just talked about if I'm doing retail or health care or fine it's going to be lots of specialized analytics because that's what spark for me is is enabling custom analytics on this second part is as you think about how you want to look at bigger problems I think that many times are learning is to try to you know once we got a technology lets make everything fit it rather than starting to separate it by business problems and I think we can do that now or we can bring to the table technology learning best practices around this and solutions I think you know at the end of the day it's house part can be integrated into a business solution and our customers very quickly and hopefully those customers see it broadly from interoperability standpoint of what they're going to do so the final question I have for you is what was the biggest learning that you've taken away from this process that was magnified through this whole journey of a taking IBM from being a participant in the as a citizen in the community early on as a founding member of spark this is back in two thousand nine so it wasn't like no one knew he was going on and you know we bird cover on Hadoop from the beginning so we'd love to watch these ecosystems grow but from from the early days to now today mmm what was the biggest thing that you learned that was magnified out of all the reactions all the feedback all the customers what can you share I I think for me when we did a spark hack you know our hackathon piece when 28,000 IBM ER showed up with ideas that told us twenty eight thousand 28,000 so now you stopped and 28,000 people who were focused on the customer so they had a thought of how this could be relevant this is great I mean this isn't like back talking for this isn't one little vein with a little stream it's big and it big was what we can do for our customer when was that um about two months ago how did you pull that off just out an email blast all the IBM's put on the message board to a crowd chat what did you do well when you put out an email blast the second one is you put on a webcam to explain to people what you're going to do with it what you'd like them to do and I'll we're setting it up and and then you step back and you know kind of cross your fingers hope people show up and then when you know you invite ten thousand and twenty eight thousand show up you kind of know that we're turning a corner as a company on understanding how we can use that for this this also highlights this whole connectedness apps internet of things and people are things to so their mobile device when you have that kind of people close to the action the creativity is there right there on the front lines and they don't feel like that the work they do is going to be taken by the machinery in the old days I got to go back all these hurdles I gotta jump now they could instantly be there with some solutions so that's that's super compelling the next question is security and how does how do you see that leaving in because now one of the things that came up will first meeting let me back up but I get this you think about security question for a second last week ahead dupe summit we were talking with the Hadoop ecosystem Hortonworks ODP conversations etc but when you looked at kind of like reading the tea leaves it was sparked that was kind of stealing the show the subtext was smart all the spark sessions were packed the developers had was salivating over sparks like to hear that I did why why is that why are the Hadoop developers salivating over spark is it because they wanted to go faster do they see extensions any thoughts I think that I've say it two ways one is I think there was and since I did who do for quite a while I think people thought for a while Hadoop was going to be an analytics platform and it it kind of went down the path of being immoral generalized platform so you can do more than MapReduce jobs so there's been this pent-up demand for really analytics focus and spark offered that focus and the performance side I think that's the parts in Hadoop sold kind of a false dream or it didn't materialize fast but I don't think of material out of false treaty I'm saying if they promise them around yeah it well and people set those you know well the fresh maybe yeah I don't think the vendors all I think was more than well vendors you know it did to unstructured data does that unstructured data does that storing data and I didn't be able to act on it creates some interesting dynamics I mean I've worked with customers who you know started to put data in Hadoop but to have put data dupe you know we're only going to do a year's worth of data and then putting three years of data because they want to do monte pucker up my Carlo simulations against a Monty Python it's time you threw water on us and we love yours we on the cube but the problem says we're talking about before like you know our internal use we can produce you know interesting innovations in days that's going to attract audiences because now they can show their you know business people what they can do for them that's what's really driving this I mean if you gotta see XO you know CMO says you know show me what you can do you know do segmentation on my population for these products they want it in in minutes not so you know going to run it in different jobs and the over a certain period of time I was just talking with the CEOs of docusign box 18 1018 Syrian kinky was executive director and then EVP a platform that Salesforce the common thread amongst those executives was the new digital transformation has such a dynamic or impactful economic impact yes I mean dr. Sanyal using examples how literally Deutsche Telekom saved 230 million dollars on one process yes one process yes with analytics and yeah process improvements extreme it sounds funny but it's extremely low hanging fruit they haven't had technology and the economics and be able support it now we do and now you're seeing the solution developer go I think I can make a business result faster yeah and if they can show it then businesses react and I think that's the beautiful thing about what Hadoop is done I mean I brought that up earlier trying to tease that out with reality we're seeing is that that mark is continuing to grow but there's a world beyond Hadoop yep I mean Hortonworks this public company I mean IBM is massive so you got Hadoop and then sparks a beautiful extension to that that enables so much more well I think spark will go further because it's more to me is another dimension it's an integration technology so i can have sparked up to legacy systems without hadoop you know in there doing analytics in there being an avenue for doing joins on data doing analytics on unstructured and transactional data whether data pulling it all together and I think that's the again talking about multi-dimensional that's what that was hard even five years ago so any relational database that's a nightmare yeah and you're asked about security so you want to touch on yeah okay go ahead so part of the things that I like about spark is the technology is called resilient distributed data sets r dds so I read data from a source and I make it into this r DD I can work on it that gives me a great data point or a great interaction with a Cassandra datastax did a really great job of a spark driver so you think about this in businesses for a db2 or something now I know where I can put my security and my governance I can put those at certain endpoints now as i'm reading in my application writing these things out so again back to my point of an integration it's not something that i'm trying to get around a business i'm at integrating extending their life and/or capabilities that's right so I got to ask you the internal IBM question my last question is it what's the vibe like at IBM because you know I've been you know I worked at IBM way back in the day back in the 80s and the cultures changed right so much mm-hmm but there's still a huge technical group of people at IBM so I got to ask you the question with all this new cloud innovation all this new capabilities to do stuff differently what's it like for all the technical guys at IBM right now because they got to be like Hayden we can now do this we can so new capabilities are emerging what's the what's the vibe like and what are some of the things that that are low-hanging fruit that are that our game change because low-hanging fruit is game-changing today oh yes I what's the vibe eternally at idea I've internally is very hot I mean the guys and gals at this you look at cloud computing look we've done with bluemix it got is getting you know great recent press it's getting great results with customers back to this time to value piece it's new to us I mean there's only a small group that started that so now the rest of the IBM arts are going this is really cool how do we do it now you've got analytics that you know we're starting you've been you know competencies are on this now you can take the real-time aspect so yeah the five is really all those little silos you know identity system here I got to build all the software now you can gotta go horizontal yeah so you know that's kind of a new thing that's kind of exciting it's gonna be fun to watch my final question I guess is my final final question is have you been keeping track this is the sixth and final time analytics well rods great to have you on the cube you're awesome great great commentary great great insight spark in the cloud is what data bricks announce what about an on-premise i'm a customer i want i want on prem I don't necessarily want to do what's next I 40 s or other stuff oh I think you're going to see you know like hybrid models for cloud where spark as a service is there on prem i think one of the really exciting parts to me is that one the unified program model to the portability of the analytic models so let's say I start on prom because I'm worried about security and other things and then I want to move it to a cloud service well I don't have to go rewrite it I can just move the analytics over from a model standpoint so I think you're going to see this evolved very fast as people want to do either on prem or hybrid or you know dedicated cuz of the integration capabilities and the distributed nature of it that's the point yep awesome well I'll let you get the last word on the segment share what the folks who's not or aren't watching what is this all about today why is in San Francisco today IBM's announcement what's so groundbreaking about it I know you're part of it a little bit biased but share the folks why what why now what's this all about what's what's what's going on here well we think that the kind of epicenter for spark innovation is here in San Francisco amp lab with data bricks and others are doing here and we want to be a part of that and I think spark technology senator setting up is about how we can contribute and learn and you know help the community grow we think this is gonna you brought some food to the party I mean you are I said earlier beer right you bring a you know the ml yeah you got them back other wine napa valley of course you got to go to wine well craft beers good north north bay thanks so much for coming on the cube really appreciate the insight because it is a great color from an expert IBM here we're on the ground this is the cube special presentation live in San Ruby back with more with live coverage of the breakouts in the event tonight IBM spark community event here in san fran at the galvanized workspace education center we write back