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ML & AI Keynote Analysis | AWS re:Invent 2022


 

>>Hey, welcome back everyone. Day three of eight of us Reinvent 2022. I'm John Farmer with Dave Volante, co-host the q Dave. 10 years for us, the leader in high tech coverage is our slogan. Now 10 years of reinvent day. We've been to every single one except with the original, which we would've come to if Amazon actually marketed the event, but they didn't. It's more of a customer event. This is day three. Is the machine learning ai keynote sws up there. A lot of announcements. We're gonna break this down. We got, we got Andy Thra here, vice President, prince Constellation Research. Andy, great to see you've been on the cube before one of our analysts bringing the, bringing the, the analysis, commentary to the keynote. This is your wheelhouse. Ai. What do you think about Swami up there? I mean, he's awesome. We love him. Big fan Oh yeah. Of of the Cuban we're fans of him, but he got 13 announcements. >>A lot. A lot, >>A lot. >>So, well some of them are, first of all, thanks for having me here and I'm glad to have both of you on the same show attacking me. I'm just kidding. But some of the announcement really sort of like a game changer announcements and some of them are like, meh, you know, just to plug in the holes what they have and a lot of golf claps. Yeah. Meeting today. And you could have also noticed that by, when he was making the announcements, you know, the, the, the clapping volume difference, you could say, which is better, right? But some of the announcements are, are really, really good. You know, particularly we talked about, one of that was Microsoft took that out of, you know, having the open AI in there, doing the large language models. And then they were going after that, you know, having the transformer available to them. And Amazon was a little bit weak in the area, so they couldn't, they don't have a large language model. So, you know, they, they are taking a different route saying that, you know what, I'll help you train the large language model by yourself, customized models. So I can provide the necessary instance. I can provide the instant volume, memory, the whole thing. Yeah. So you can train the model by yourself without depending on them kind >>Of thing. So Dave and Andy, I wanna get your thoughts cuz first of all, we've been following Amazon's deep bench on the, on the infrastructure pass. They've been doing a lot of machine learning and ai, a lot of data. It just seems that the sentiment is that there's other competitors doing a good job too. Like Google, Dave. And I've heard folks in the hallway, even here, ex Amazonians saying, Hey, they're train their models on Google than they bring up the SageMaker cuz it's better interface. So you got, Google's making a play for being that data cloud. Microsoft's obviously putting in a, a great kind of package to kind of make it turnkey. How do they really stand versus the competition guys? >>Good question. So they, you know, each have their own uniqueness and the we variation that take it to the field, right? So for example, if you were to look at it, Microsoft is known for as industry or later things that they are been going after, you know, industry verticals and whatnot. So that's one of the things I looked here, you know, they, they had this omic announcement, particularly towards that healthcare genomics space. That's a huge space for hpz related AIML applications. And they have put a lot of things in together in here in the SageMaker and in the, in their models saying that, you know, how do you, how do you use this transmit to do things like that? Like for example, drug discovery, for genomics analysis, for cancer treatment, the whole, right? That's a few volumes of data do. So they're going in that healthcare area. Google has taken a different route. I mean they want to make everything simple. All I have to do is I gotta call an api, give what I need and then get it done. But Amazon wants to go at a much deeper level saying that, you know what? I wanna provide everything you need. You can customize the whole thing for what you need. >>So to me, the big picture here is, and and Swami references, Hey, we are a data company. We started, he talked about books and how that informed them as to, you know, what books to place front and center. Here's the, here's the big picture. In my view, companies need to put data at the core of their business and they haven't, they've generally put humans at the core of their business and data. And now machine learning are at the, at the outside and the periphery. Amazon, Google, Microsoft, Facebook have put data at their core. So the question is how do incumbent companies, and you mentioned some Toyota Capital One, Bristol Myers Squibb, I don't know, are those data companies, you know, we'll see, but the challenge is most companies don't have the resources as you well know, Andy, to actually implement what Google and Facebook and others have. >>So how are they gonna do that? Well, they're gonna buy it, right? So are they gonna build it with tools that's kind of like you said the Amazon approach or are they gonna buy it from Microsoft and Google, I pulled some ETR data to say, okay, who are the top companies that are showing up in terms of spending? Who's spending with whom? AWS number one, Microsoft number two, Google number three, data bricks. Number four, just in terms of, you know, presence. And then it falls down DataRobot, Anaconda data icu, Oracle popped up actually cuz they're embedding a lot of AI into their products and, and of course IBM and then a lot of smaller companies. But do companies generally customers have the resources to do what it takes to implement AI into applications and into workflows? >>So a couple of things on that. One is when it comes to, I mean it's, it's no surprise that the, the top three or the hyperscalers, because they all want to bring their business to them to run the specific workloads on the next biggest workload. As you was saying, his keynote are two things. One is the A AIML workloads and the other one is the, the heavy unstructured workloads that he was talking about. 80%, 90% of the data that's coming off is unstructured. So how do you analyze that? Such as the geospatial data. He was talking about the volumes of data you need to analyze the, the neural deep neural net drug you ought to use, only hyperscale can do it, right? So that's no wonder all of them on top for the data, one of the things they announced, which not many people paid attention, there was a zero eight L that that they talked about. >>What that does is a little bit of a game changing moment in a sense that you don't have to, for example, if you were to train the data, data, if the data is distributed everywhere, if you have to bring them all together to integrate it, to do that, it's a lot of work to doing the dl. So by taking Amazon, Aurora, and then Rich combine them as zero or no ETL and then have Apaches Apaches Spark applications run on top of analytical applications, ML workloads. That's huge. So you don't have to move around the data, use the data where it is, >>I, I think you said it, they're basically filling holes, right? Yeah. They created this, you know, suite of tools, let's call it. You might say it's a mess. It's not a mess because it's, they're really powerful but they're not well integrated and now they're starting to take the seams as I say. >>Well yeah, it's a great point. And I would double down and say, look it, I think that boring is good. You know, we had that phase in Kubernetes hype cycle where it got boring and that was kind of like, boring is good. Boring means we're getting better, we're invisible. That's infrastructure that's in the weeds, that's in between the toes details. It's the stuff that, you know, people we have to get done. So, you know, you look at their 40 new data sources with data Wrangler 50, new app flow connectors, Redshift Auto Cog, this is boring. Good important shit Dave. The governance, you gotta get it and the governance is gonna be key. So, so to me, this may not jump off the page. Adam's keynote also felt a little bit of, we gotta get these gaps done in a good way. So I think that's a very positive sign. >>Now going back to the bigger picture, I think the real question is can there be another independent cloud data cloud? And that's the, to me, what I try to get at my story and you're breaking analysis kind of hit a home run on this, is there's interesting opportunity for an independent data cloud. Meaning something that isn't aws, that isn't, Google isn't one of the big three that could sit in. And so let me give you an example. I had a conversation last night with a bunch of ex Amazonian engineering teams that left the conversation was interesting, Dave. They were like talking, well data bricks and Snowflake are basically batch, okay, not transactional. And you look at Aerospike, I can see their booth here. Transactional data bases are hot right now. Streaming data is different. Confluence different than data bricks. Is data bricks good at hosting? >>No, Amazon's better. So you start to see these kinds of questions come up where, you know, data bricks is great, but maybe not good for this, that and the other thing. So you start to see the formation of swim lanes or visibility into where people might sit in the ecosystem, but what came out was transactional. Yep. And batch the relationship there and streaming real time and versus you know, the transactional data. So you're starting to see these new things emerge. Andy, what do you, what's your take on this? You're following this closely. This seems to be the alpha nerd conversation and it all points to who's gonna have the best data cloud, say data, super clouds, I call it. What's your take? >>Yes, data cloud is important as well. But also the computational that goes on top of it too, right? Because when, when the data is like unstructured data, it's that much of a huge data, it's going to be hard to do that with a low model, you know, compute power. But going back to your data point, the training of the AIML models required the batch data, right? That's when you need all the, the historical data to train your models. And then after that, when you do inference of it, that's where you need the streaming real time data that's available to you too. You can make an inference. One of the things, what, what they also announced, which is somewhat interesting, is you saw that they have like 700 different instances geared towards every single workload. And there are some of them very specifically run on the Amazon's new chip. The, the inference in two and theran tr one chips that basically not only has a specific instances but also is run on a high powered chip. And then if you have that data to support that, both the training as well as towards the inference, the efficiency, again, those numbers have to be proven. They claim that it could be anywhere between 40 to 60% faster. >>Well, so a couple things. You're definitely right. I mean Snowflake started out as a data warehouse that was simpler and it's not architected, you know, in and it's first wave to do real time inference, which is not now how, how could they, the other second point is snowflake's two or three years ahead when it comes to governance, data sharing. I mean, Amazon's doing what always does. It's copying, you know, it's customer driven. Cuz they probably walk into an account and they say, Hey look, what's Snowflake's doing for us? This stuff's kicking ass. And they go, oh, that's a good idea, let's do that too. You saw that with separating compute from storage, which is their tiering. You saw it today with extending data, sharing Redshift, data sharing. So how does Snowflake and data bricks approach this? They deal with ecosystem. They bring in ecosystem partners, they bring in open source tooling and that's how they compete. I think there's unquestionably an opportunity for a data cloud. >>Yeah, I think, I think the super cloud conversation and then, you know, sky Cloud with Berkeley Paper and other folks talking about this kind of pre, multi-cloud era. I mean that's what I would call us right now. We are, we're kind of in the pre era of multi-cloud, which by the way is not even yet defined. I think people use that term, Dave, to say, you know, some sort of magical thing that's happening. Yeah. People have multiple clouds. They got, they, they end up by default, not by design as Dell likes to say. Right? And they gotta deal with it. So it's more of they're inheriting multiple cloud environments. It's not necessarily what they want in the situation. So to me that is a big, big issue. >>Yeah, I mean, again, going back to your snowflake and data breaks announcements, they're a data company. So they, that's how they made their mark in the market saying that, you know, I do all those things, therefore you have, I had to have your data because it's a seamless data. And, and Amazon is catching up with that with a lot of that announcements they made, how far it's gonna get traction, you know, to change when I to say, >>Yeah, I mean to me, to me there's no doubt about Dave. I think, I think what Swamee is doing, if Amazon can get corner the market on out of the box ML and AI capabilities so that people can make it easier, that's gonna be the end of the day tell sign can they fill in the gaps. Again, boring is good competition. I don't know mean, mean I'm not following the competition. Andy, this is a real question mark for me. I don't know where they stand. Are they more comprehensive? Are they more deeper? Are they have deeper services? I mean, obviously shows to all the, the different, you know, capabilities. Where, where, where does Amazon stand? What's the process? >>So what, particularly when it comes to the models. So they're going at, at a different angle that, you know, I will help you create the models we talked about the zero and the whole data. We'll get the data sources in, we'll create the model. We'll move the, the whole model. We are talking about the ML ops teams here, right? And they have the whole functionality that, that they built ind over the year. So essentially they want to become the platform that I, when you come in, I'm the only platform you would use from the model training to deployment to inference, to model versioning to management, the old s and that's angle they're trying to take. So it's, it's a one source platform. >>What about this idea of technical debt? Adrian Carro was on yesterday. John, I know you talked to him as well. He said, look, Amazon's Legos, you wanna buy a toy for Christmas, you can go out and buy a toy or do you wanna build a, to, if you buy a toy in a couple years, you could break and what are you gonna do? You're gonna throw it out. But if you, if you, if part of your Lego needs to be extended, you extend it. So, you know, George Gilbert was saying, well, there's a lot of technical debt. Adrian was countering that. Does Amazon have technical debt or is that Lego blocks analogy the right one? >>Well, I talked to him about the debt and one of the things we talked about was what do you optimize for E two APIs or Kubernetes APIs? It depends on what team you're on. If you're on the runtime gene, you're gonna optimize for Kubernetes, but E two is the resources you want to use. So I think the idea of the 15 years of technical debt, I, I don't believe that. I think the APIs are still hardened. The issue that he brings up that I think is relevant is it's an end situation, not an or. You can have the bag of Legos, which is the primitives and build a durable application platform, monitor it, customize it, work with it, build it. It's harder, but the outcome is durability and sustainability. Building a toy, having a toy with those Legos glued together for you, you can get the play with, but it'll break over time. Then you gotta replace it. So there's gonna be a toy business and there's gonna be a Legos business. Make your own. >>So who, who are the toys in ai? >>Well, out of >>The box and who's outta Legos? >>The, so you asking about what what toys Amazon building >>Or, yeah, I mean Amazon clearly is Lego blocks. >>If people gonna have out the box, >>What about Google? What about Microsoft? Are they basically more, more building toys, more solutions? >>So Google is more of, you know, building solutions angle like, you know, I give you an API kind of thing. But, but if it comes to vertical industry solutions, Microsoft is, is is ahead, right? Because they have, they have had years of indu industry experience. I mean there are other smaller cloud are trying to do that too. IBM being an example, but you know, the, now they are starting to go after the specific industry use cases. They think that through, for example, you know the medical one we talked about, right? So they want to build the, the health lake, security health lake that they're trying to build, which will HIPPA and it'll provide all the, the European regulations, the whole line yard, and it'll help you, you know, personalize things as you need as well. For example, you know, if you go for a certain treatment, it could analyze you based on your genome profile saying that, you know, the treatment for this particular person has to be individualized this way, but doing that requires a anomalous power, right? So if you do applications like that, you could bring in a lot of the, whether healthcare, finance or what have you, and then easy for them to use. >>What's the biggest mistake customers make when it comes to machine intelligence, ai, machine learning, >>So many things, right? I could start out with even the, the model. Basically when you build a model, you, you should be able to figure out how long that model is effective. Because as good as creating a model and, and going to the business and doing things the right way, there are people that they leave the model much longer than it's needed. It's hurting your business more than it is, you know, it could be things like that. Or you are, you are not building a responsibly or later things. You are, you are having a bias and you model and are so many issues. I, I don't know if I can pinpoint one, but there are many, many issues. Responsible ai, ethical ai. All >>Right, well, we'll leave it there. You're watching the cube, the leader in high tech coverage here at J three at reinvent. I'm Jeff, Dave Ante. Andy joining us here for the critical analysis and breaking down the commentary. We'll be right back with more coverage after this short break.

Published Date : Nov 30 2022

SUMMARY :

Ai. What do you think about Swami up there? A lot. of, you know, having the open AI in there, doing the large language models. So you got, Google's making a play for being that data cloud. So they, you know, each have their own uniqueness and the we variation that take it to have the resources as you well know, Andy, to actually implement what Google and they gonna build it with tools that's kind of like you said the Amazon approach or are they gonna buy it from Microsoft the neural deep neural net drug you ought to use, only hyperscale can do it, right? So you don't have to move around the data, use the data where it is, They created this, you know, It's the stuff that, you know, people we have to get done. And so let me give you an example. So you start to see these kinds of questions come up where, you know, it's going to be hard to do that with a low model, you know, compute power. was simpler and it's not architected, you know, in and it's first wave to do real time inference, I think people use that term, Dave, to say, you know, some sort of magical thing that's happening. you know, I do all those things, therefore you have, I had to have your data because it's a seamless data. the different, you know, capabilities. at a different angle that, you know, I will help you create the models we talked about the zero and you know, George Gilbert was saying, well, there's a lot of technical debt. Well, I talked to him about the debt and one of the things we talked about was what do you optimize for E two APIs or Kubernetes So Google is more of, you know, building solutions angle like, you know, I give you an API kind of thing. you know, it could be things like that. We'll be right back with more coverage after this short break.

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Vaughn Stewart, Pure Storage | VMware Explore 2022


 

>>Hey everyone. It's the cube live at VMware Explorer, 2022. We're at Mascone center and lovely, beautiful San Francisco. Dave Volante is with me, Lisa Martin. Beautiful weather here today. >>It is beautiful. I couldn't have missed this one because you know, the orange and the pure and VA right. Are history together. I had a, I had a switch sets. You >>Did. You were gonna have FOMO without a guest. Who's back. One of our longtime alumni V Stewart, VP of global technology alliances partners at pure storage one. It's great to have you back on the program, seeing you in 3d >>It's. It's so great to be here and we get a guest interviewer. So this >>Is >>Fantastic. Fly by. Fantastic. >>So talk to us, what's going on at pure. It's been a while since we had a chance to talk, >>Right. Well, well, besides the fact that it's great to see in person and to be back at a conference and see all of our customers, partners and prospects, you know, pure storage has just been on a tear just for your audience. Many, those who don't follow pure, right? We finished our last year with our Q4 being 41% year over year growth. And in the year, just under 2.2 billion, and then we come outta the gates this year, close our Q1 at 50% year over year, quarter quarterly growth. Have you ever seen a storage company or an infrastructure partner at 2 billion grow at that rate? >>Well, the thing was, was striking was that the acceleration of growth, because, you know, I mean, COVID, there were supply chain issues and you know, you saw that. And then, and we've seen this before at cloud companies, we see actually AWS as accelerated growth. So this is my premise here is you guys are actually becoming a cloud-like company building on top of, of infrastructure going from on-prem to cloud. But we're gonna talk about that. >>This is very much that super cloud premise. Well, >>It is. And, and, but I think it's it's one of the characteristics is you can actually, it, you know, we used to see companies, they go, they'd come out of escape velocity, and then they'd they'd growth would slow. I used to be at IDC. We'd see it. We'd see it. Okay. Down then it'd be single digits. You guys are seeing the opposite. >>It's it's not just our bookings. And by the way, I would be remiss if I didn't remind your audience that our second quarter earnings call is tomorrow. So we'll see how this philosophy and momentum keeps going. See, right. But besides the growth, right? All the external metrics around our business are increasing as well. So our net promoter score increased right at 85.2. We are the gold standard, not just in storage in infrastructure period. Like there's no one close to us, >>85. I mean, that's like, that's a, like apple, >>It's higher than apple than apple. It's apple higher than Tesla. It's higher than AWS shopping. And if you look in like our review of our products, flash rate is the leader in the gardener magic quadrant for, for storage array. It's been there for eight years. Port works is the leader in the GIGO OME radar for native Kubernetes storage three years in a row. Like just, it's great to be at a company that's hitting on all cylinders. You know, particularly at a time that's just got so much change going on in our >>Industry. Yeah. Tremendous amount of change. Talk about the, the VMware partnership from a momentum of velocity perspective what's going on there. And some of the things that you're accelerating. >>Absolutely. So VMware is, is the, the oldest or the longest tenured technology partner that we've had. I'm about to start my 10th year at pure storage. It feels like it was yesterday. When I joined, they were a, an Alliance partner before I joined. And so not to make that about me, but that's just like we built some of the key aspects around our first product, the flash array with VMware workloads in mind. And so we are a, a co-development partner. We've worked with them on a number of projects over years of, of late things that are top of mind is like the evolution of vials, the NV support for NVMe over fabric storage, more recently SRM support for automating Dr. With Viv a deployments, you know, and, and, and then our work around VMware ex extends to not just with VMware, they're really the catalyst for a lot of three way partnerships. So partnerships into our investments in data protection partners. Well, you gotta support V ADP for backing up the VMware space, our partnership within Nvidia, well, you gotta support NVA. I, so they can accelerate bringing those technologies into the enterprise. And so it's it, it's not just a, a, a, you know, unilateral partnership. It's a bidirectional piece because for a lot of customers, VMware's kind of like a touchpoint for managing the infrastructure. >>So how is that changing? Because you you've mentioned, you know, all the, the, the previous days, it was like, okay, let's get, make storage work. Let's do the integration. Let's do the hard work. It was kind of a race for the engineering teams to get there. All the storage companies would compete. And it was actually really good for the industry. Yeah, yeah. Right. Because it, it went from, you know, really complex, to much, much simpler. And now with the port works acquisition, it brings you closer to the whole DevOps scene. And you're seeing now VMware it's with its multi-cloud initiatives, really focusing on, you know, the applications and that, and that layer. So how does that dynamic evolve in terms of the partnership and, and where the focus is? >>So there's always in the last decade or so, right. There's always been some amount of overlap or competing with your partnerships, right. Something in their portfolios they're expanding maybe, or you expand you encroach on them. I think, I think two parts to how I would want to answer your question. The retrospective look V VMware is our number one ISV from a, a partner that we, we turn transactions with. The booking's growth that I shared with you, you could almost say is a direct reflection of how we're growing within that, that VMware marketplace. We are bringing a platform that I think customers feel services their workloads well today and gives them the flexibility of what might come in their cloud tomorrow. So you look at programs like our evergreen one subscription model, where you can deploy a consumption based subscription model. So very cloud-like only pay for what you use on-prem and turn that dial as you need to dial it into a, a cloud or, or multiple clouds. >>That's just one example. Looking forward, look, port works is probably the platform that VMware should have bought because when you look at today's story, right, when kit Culbert shared a, a cross cloud services, right, it was, it was the modern version of what VMware used to say, which was, here's a software defined data center. We're gonna standardize all your dissimilar hardware, another saying software defined management to standardize all your dissimilar clouds. We do that for Kubernetes. We talk about accelerating customers' adoption of Kubernetes by, by allowing developers, just to turn on an enable features, be its security, backup high availability, but we don't do it mono in a, you know, in a, in a homogeneous environment, we allow customers to do it heterogeneously so I can deploy VMware Tansu and connect it to Amazon EKS. I can switch one of those over to red head OpenShift, non disruptively, if I need to. >>Right? So as customers are going on this journey, particularly the enterprise customers, and they're not sure where they're going, we're giving them a platform that standardizes where they want to go. On-prem in the cloud and anywhere in between. And what's really interesting is our latest feature within the port works portfolio is called port works data services, and allows customers to deploy databases on demand. Like, install it, download the binaries. You have a cus there, you got a database, you got a database. You want Cassandra, you want Mongo, right? Yeah. You know, and, and for a lot of enterprise customers, who've kind of not, not know where to don't know where to start with port works. We found that to be a great place where they're like, I have this need side of my infrastructure. You can help me reduce cost time. Right. And deliver databases to teams. And that's how they kick off their Tansu journey. For example. >>It's interesting. So port works was the enabler you mentioned maybe VMware should above. Of course they had to get the value out of, out of pivotal. >>Understood. >>So, okay. Okay. So that, so how subsequent to the port works acquisition, how has it changed the way that you guys think about storage and how your customers are actually deploying and managing storage? >>Sure. So you touched base earlier on what was really great about the cloud and VMware was this evolution of simplifying storage technologies, usually operational functions, right? Making things simpler, more API driven, right. So they could be automated. I think what we're seeing customers do to today is first off, there's a tremendous rise in everyone wanting to do every customer, not every customer, a large portion of the customer bases, wanting to acquire technology on as OPEX. And it, I think it's really driven by like eliminate technical debt. I sign a short term agreement, our short, our shortest commitment's nine months. If we don't deliver around what we say, you walk away from us in nine months. Like you, you couldn't do that historically. Furthermore, I think customers are looking for the flexibility for our subscriptions, you know, more from between on-prem and cloud, as I shared earlier, is, is been a, a, a big driver in that space. >>And, and lastly, I would, would probably touch on our environmental and sustainability efforts. You saw this morning, Ragu in the keynote touch on what was it? Zero carbon consumption initiative, or ZCI my apologies to the veer folks. If I missed VO, you know, we've had, we've had sustainability into our products since day one. I don't know if you saw our inaugural ESG report that came out about 60 days ago, but the bottom line is, is, is our portfolio reduces the, the power directly consumed by storage race by up to 80%. And another aspect to look at is that 97% of all of the products that we sold in the last six years are still in the market today. They're not being put into, you know, into, to recycle bins and whatnot, pure storage's goal by the end of this decade is to further drive the efficiency of our platforms by another 66%. And so, you know, it's an ambitious goal, but we believe it's >>Important. Yeah. I was at HQ earlier this month, so I actually did see it. So, >>Yeah. And where is sustainability from a differentiation perspective, but also from a customer requirements perspective, I'm talking to a lot of customers that are putting that requirement when they're doing RFPs and whatnot on the vendors. >>I think we would like to all, and this is a free form VO comment here. So my apologies, but I think we'd all like to, to believe that we can reduce the energy consumption in the planet through these efforts. And in some ways maybe we can, what I fear in the technology space that I think we've all and, and many of your viewers have seen is there's always more tomorrow, right? There's more apps, more vendors, more offerings, more, more, more data to store. And so I think it's really just an imperative is you've gotta continue to be able to provide more services or store more data in this in yesterday's footprint tomorrow. A and part of the way they get to is through a sustainability effort, whether it's in chip design, you know, storage technologies, et cetera. And, and unfortunately it's, it's, it's something that organizations need to adopt today. And, and we've had a number of wins where customers have said, I thought I had to evacuate this data center. Your technology comes in and now it buys me more years of time in this in infrastructure. And so it can be very strategic to a lot of vendors who think their only option is like data center evacuation. >>So I don't want to, I, I don't wanna set you up, but I do want to have the super cloud conversation. And so let's go, and you, can you, you been around a long time, your, your technical, or you're more technical than I am, so we can at least sort of try to figure it out together when I first saw you guys. I think Lisa, so you and I were at, was it, when did you announce a block storage for AWS? The, was that 2019 >>Cloud block store? I believe block four years >>Ago. Okay. So 20 18, 20 18, 20 18. Okay. So we were there at, at accelerate at accelerate and I said, oh, that's interesting. So basically if I, if I go back there, it was, it was a hybrid model. You, you connecting your on-prem, you were, you were using, I think, priority E C two, you know, infrastructure to get high performance and connecting the two. And it was a singular experience yeah. Between on-prem and AWS in a pure customer saw pure. Right. Okay. So that was the first time I started to think about Supercloud. I mean, I think thought about it in different forms years ago, but that was the first actual instantiation. So my, my I'm interested in how that's evolved, how it's evolving, how it's going across clouds. Can you talk just conceptually about how that architecture is, is morphing? >>Sure. I just to set the expectations appropriately, right? We've got, we've got a lot of engineering work that that's going on right now. There's a bunch of stuff that I would love to share with you that I feel is right around the corner. And so hopefully we'll get across the line where we're at today, where we're at today. So the connective DNA of, of flash array, OnPrem cloud block store in the cloud, we can set up for, for, you know, what we call active. Dr. So, so again, customers are looking at these arrays is a, is a, is a pair that allows workloads to be put into the, put into the cloud or, or transferred between the cloud. That's kind of like your basic building, you know, blocking tackling 1 0 1. Like what do I do for Dr. Example, right? Or, or gimme an easy button to, to evacuate a data center where we've seen a, a lot of growth is around cloud block store and cloud block store really was released as like a software version of our hardware, Ray on-prem and it's been, and, and it hasn't been making the news, but it's been continually evolving. >>And so today the way you would look at cloud block store is, is really bringing enterprise data services to like EBS for, for AWS customers or to like, you know, is Azure premium disc for Azure users. And what do I mean by enterprise data services? It's, it's the, the, the way that large scale applications are managed, on-prem not just their performance and their avail availability considerations. How do I stage the, the development team, the sandbox team before they patch? You know, what's my cyber protection, not just data protection, how, how am I protected from a cyber hack? We bring all those capabilities to those storage platforms. And the, the best result is because of our data reduction technologies, which was critical in reducing the cost of flash 10 years ago, reduces the cost of the cloud by 50% or more and pays for the, for pays more than pays for our software of cloud block store to enable these enterprise data services, to give all these rapid capabilities like instant database, clones, instant, you know, recovery from cyber tech, things of that nature. >>Do customers. We heard today that cloud chaos are, are customers saying so, okay, you can run an Azure, you can run an AWS fine. Are customers saying, Hey, we want to connect those islands. Are you hearing that from customers or is it still sort of still too early? >>I think it's still too early. It doesn't mean we don't have customers who are very much in let's buy, let me buy some software that will monitor the price of my cloud. And I might move stuff around, but there's also a cost to moving, right? The, the egress charges can add up, particularly if you're at scale. So I don't know how much I seen. And even through the cloud days, how much I saw the, the notion of workloads moving, like kind of in the early days, like VMO, we thought there might be like a, is there gonna be a fall of the moon computing, you know, surge here, like, you know, have your workload run where power costs are lower. We didn't really see that coming to fruition. So I think there is a, is a desire for customers to have standardization because they gain the benefits of that from an operational perspective. Right. Whether they put that in motion to move workloads back and forth. I think >>So let's say, let's say to be determined, let let's say they let's say they don't move them because your point you knows too expensive, but, but, but, but you just, I think touched on it is they do want some kind of standard in terms of the workflow. Yep. You you're saying you're, you're starting to see demand >>Standard operating practices. Okay. >>Yeah. SOPs. And if they're, if they're big into pure, why wouldn't they want that? If assuming they have, you know, multiple clouds, which a lot of customers do. >>I, I, I I'll assure with you one thing that the going back to like basic primitives and I touched it touched on it a minute ago with data reduction. You have customers look at their, their storage bills in the cloud and say, we're gonna reduce that by half or more. You have a conversation >>Because they can bring your stack yeah. Into the cloud. And it's got more maturity than what you'd find from a cloud company, cloud >>Vendor. Yeah. Just data. Reduction's not part of block storage today in the cloud. So we've got an advantage there that we, we bring to bear. Yeah. >>So here we are at, at VMware Explorer, the first one of this name, and I love the theme, the center of the multi-cloud universe. Doesn't that sound like a Marvel movie. I feel like there should be superheroes walking around here. At some point >>We got Mr. Fantastic. Right here. We do >>Gone for, I dunno it >>Is. But a lot of, a lot of news this morning in the keynote, you were in the keynote, what are some of the things that you're hearing from VMware and what excites you about this continued evolution of the partnership with pure >>Yeah. Great point. So I, I think I touched on the, the two things that really caught my attention. Obviously, you know, we've got a lot of investment in V realize it was now kind of rebranded as ay, that, you know, I think we're really eager to see if we can help drive that consumption a bit higher, cuz we believe that plays into our favor as a vendor. We've we've we have over a hundred templates for the area platform right now to, you know, automation templates, whether it's, you know, levels set your platform, you know, automatically move workloads, deploy on demand. Like just so, so again, I think the focus there is very exciting for us, obviously when they've got a new release, like vSphere eight, that's gonna drive a lot of channel behaviors. So we've gotta get our, you know, we're a hundred percent channel company. And so we've gotta go get our channel ready because with about half of the updates of vSphere is, is hardware refresh. And so, you know, we've gotta be, be prepared for that. So, you know, some of the excitements about just being how to find more points in the market to do more business together. >>All right. Exciting cover the grounds. Right. I mean, so, okay. You guys announce earnings tomorrow, so we can't obviously quiet period, but of course you're not gonna divulge that anyway. So we'll be looking for that. What other catalysts are out there that we should be paying attention to? You know, we got, we got reinvent coming up in yep. In November, you guys are obviously gonna be there in, in a big way. Accelerate was back this year. How was accelerate >>Accelerate in was in Los Angeles this year? Mm. We had great weather. It was a phenomenal venue, great event, great partner event to kick it off. We happened to, to share the facility with the president and a bunch of international delegates. So that did make for a little bit of some logistic securities. >>It was like the summit of the Americas. I, I believe I'm recalling that correctly, but it was fantastic. Right. You, you get, you get to bring the customers out. You get to put a bunch of the engineers on display for the products that we're building. You know, one of the high, you know, two of the highlights there were, we, we announced our new flash blade S so, you know, higher, more performant, more scalable version of our, our scale and object and file platform with that. We also announced the, the next generation of our a I R I, which is our AI ready, AI ready infrastructure within video. So think of it like converged infrastructure for AI workloads. We're seeing tremendous growth in that unstructured space. And so, you know, we obviously pure was funded around block storage, a lot around virtual machines. The data growth is in unstructured, right? >>We're just seeing, we're seeing, you know, just tons of machine learning, you know, opportunities, a lot of opportunities, whether we're looking at health, life sciences, genome sequencing, medical imaging, we're seeing a lot of, of velocity in the federal space. You know, things, I can't talk about a lot of velocity in the automotive space. And so just, you know, from a completeness of platform, you know, flat flash blade is, is really addressing a need really kind of changing the market from NAS as like tier two storage or object is tier three to like both as a tier one performance candidate. And now you see applications that are supporting running on top of object, right? All your analytics platforms are on an object today, Absolut. So it's a, it's a whole new world. >>Awesome. And Pierce also what I see on the website, a tech Fest going on, you guys are gonna be in Seoul, Mexico city in Singapore in the next week alone. So customers get the chance to be able to in person talk with those execs once again. >>Yeah. We've been doing the accelerate tech tech fests, sorry about that around the globe. And if one of those align with your schedule, or you can free your schedule to join us, I would encourage you. The whole list of events dates are on pure storage.com. >>I'm looking at it right now. Vaon thank you so much for joining Dave and me. I got to sit between two dapper dudes, great conversation about what's going on at pure pure with VMware better together and the, and the CATA, the cat catalysis that's going on on both sides. I think that's an actual word I should. Now I have a degree biology for Vaughn Stewart and Dave Valante I'm Lisa Martin. You're watching the cube live from VMware Explorer, 22. We'll be right back with our next guest. So keep it here.

Published Date : Aug 31 2022

SUMMARY :

It's the cube live at VMware Explorer, 2022. I couldn't have missed this one because you know, the orange and the pure and VA right. It's great to have you back on the program, So this Fantastic. So talk to us, what's going on at pure. partners and prospects, you know, pure storage has just been on a So this is my premise here is you guys are actually becoming a cloud-like company This is very much that super cloud premise. it, you know, we used to see companies, they go, they'd come out of escape velocity, and then they'd they'd growth And by the way, I would be remiss if I didn't remind your audience that our And if you look in like our review of our products, flash rate is the leader in And some of the things that you're accelerating. And so it's it, it's not just a, a, a, you know, unilateral partnership. And now with the port works acquisition, it brings you closer to the whole DevOps scene. So very cloud-like only pay for what you use on-prem and turn availability, but we don't do it mono in a, you know, in a, in a homogeneous environment, You have a cus there, you got a database, you got a database. So port works was the enabler you mentioned maybe VMware should above. works acquisition, how has it changed the way that you guys think about storage and how flexibility for our subscriptions, you know, more from between on-prem and cloud, as I shared earlier, is, And so, you know, it's an ambitious goal, but we believe it's So, perspective, I'm talking to a lot of customers that are putting that requirement when they're doing RFPs and to is through a sustainability effort, whether it's in chip design, you know, storage technologies, I think Lisa, so you and I were at, was it, when did you announce a block You, you connecting your on-prem, you were, to share with you that I feel is right around the corner. for, for AWS customers or to like, you know, is Azure premium disc for Azure users. okay, you can run an Azure, you can run an AWS fine. of in the early days, like VMO, we thought there might be like a, is there gonna be a fall of the moon computing, you know, So let's say, let's say to be determined, let let's say they let's say they don't move them because your point you knows too expensive, Okay. you know, multiple clouds, which a lot of customers do. I, I, I I'll assure with you one thing that the going back to like basic primitives and I touched it touched And it's got more maturity than what you'd So we've got an advantage there So here we are at, at VMware Explorer, the first one of this name, and I love the theme, the center of the We do Is. But a lot of, a lot of news this morning in the keynote, you were in the keynote, So we've gotta get our, you know, we're a hundred percent channel company. In November, you guys are obviously gonna be there in, So that did make for a little bit of some logistic securities. You know, one of the high, you know, two of the highlights there were, we, we announced our new flash blade S so, And so just, you know, from a completeness of platform, So customers get the chance to be And if one of those align with your schedule, or you can free your schedule to join us, Vaon thank you so much for joining Dave and me.

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Pete Robinson, Salesforce & Shannon Champion, Dell Technologies | Dell Tech World 2022


 

>>The cube presents, Dell technologies world brought to you by Dell. >>Welcome back to the cube. Lisa Martin and Dave Vale are live in Las Vegas. We are covering our third day of covering Dell technologies world 2022. The first live in-person event since 2019. It's been great to be here. We've had a lot of great conversations about all the announcements that Dell has made in the last couple of days. And we're gonna unpack a little bit more of that. Now. One of our alumni is back with us. Shannon champion joins us again, vice president product marketing at Dell technologies, and she's a company by Pete Robinson, the director of infrastructure engineering at Salesforce. Welcome. Thank >>You. >>So Shannon, you had a big announcement yesterday. I run a lot of new software innovations. Did >>You hear about that? I heard a little something >>About that. Unpack that for us. >>Yeah. Awesome. Yeah, it's so exciting to be here in person and have such a big moment across our storage portfolio, to see that on the big stage, the boom to announce major updates across power store, PowerMax and power flex all together, just a ton of innovation across the storage portfolio. And you probably also heard a ton of focus on our software driven innovation across those products, because our goal is really to deliver a continuously modern storage experience. That's what our customers are asking us for that cloud experience. Let's take the most Val get the most value from data no matter where it lives. That's on premises in the public clouds or at the edge. And that's what we, uh, unveil. That's what we're releasing. And that's what we're excited to talk about. >>Now, Pete, you, Salesforce is a long time Dell customer, but you're also its largest PowerMax customer. The biggest in the world. Tell us a little bit about what you guys are doing with PowerMax and your experience. >>Yeah, so, um, for Salesforce, trust is our number one value and that carries over into the infrastructure that we develop, we test and, and we roll out and Parex has been a key part of that. Um, we really like the, um, the technology in terms of availability, reliability, um, performance. And it, it has allowed us to, you know, continue to grow our customers, uh, continue needs for more and more data. >>So what was kind of eye popping to me was the emphasis on security. Not that you've not always emphasized security, but maybe Shannon, you could do a rundown of, yeah. Maybe not all the features, but give us the high level. And at Pete, I, I wonder how I, if you could comment on how, how you think about that as a practitioner, but please give us that. >>Sure. Yeah. So, you know, PowerMax has been leading for, uh, a long time in its space and we're continuing to lean into that and continue to lead in that space. And we're proud to say PowerMax is the world's most secure mission, critical storage platform. And the reason we can say that is because it really is designed for comprehensive cyber resiliency. It's designed with a zero trust security architecture. And in this particular release, there's 19 different security features really embedded in there. So I'm not gonna unpack all 19, but a couple, um, examples, right? So multifactor authentication also continuous ransomware anomaly detection, a leveraging cloud IQ, which is, uh, huge. Um, and last but not least, um, we have the industry's most granular cyber recovery at scale PowerMax can do up to 65 million imutable snapshots per array. So just, uh, and that's 30 times more than our next nearest competitor. So, you know, really when you're talking about recovery point objectives, power max can't be beat. >>So what does that mean to you, Pete? >>Uh, well, it's it's same thing that I was mentioning earlier about that's a trust factor. Uh, security is a big, a big part of that. You know, Salesforce invests heavily into the securing our customer data because it really is the, the core foundation of our success and our customers trust us with their data. And if we, if we were to fail at that, you know, we would lose that trust. And that's simply not, it's not an option. >>Let's talk about that trust for a minute. We know we've heard a lot about trust this week from Michael Dell. Talk to us about trust, your trust, Salesforce's trust and Dell technologies. You've been using them a long time, but cultural alignment yeah. Seems to be pretty spot on. >>I, I would agree. Um, you know, both companies have a customer first mentality, uh, you know, we, we succeed if the customer succeeds and we see that going back and forth in that partnership. So Dell is successful when Salesforce is successful and vice versa. So, um, when we've it's and it goes beyond just the initial, you know, the initial purchase of, of hardware or software, you know, how you operate it, how you manage it, um, how you continue to develop together. You know, our, you know, we work closely with the Dell engineering teams and we've, we've worked closely in development of the new, new PowerMax lines to where it's actually able to help us build our, our business. And, and again, you know, continue to help Dell in the process. So you've >>Got visibility on the new, a lot of these new features you're playing around with them. What I, I, I obviously started with security cuz that's on top of everybody's mind, but what are the things are important to you as a customer? And how do these features the new features kind of map into that? Maybe you could talk about your experience with the, I think you're in beta, maybe with these features. Maybe you could talk about that. >>Yeah. Um, probably the, the biggest thing that we're seeing right now, other than OB the obvious enhancements in hardware, which, which we love, uh, you know, better performance, better scalability, better, and a better density. Um, but also the, some of the software functionality that Dells starting to roll out, you know, we've, we've, we've uh, implemented cloud IQ for all of our PowerMax systems and it's the same thing. We continue to, um, find features that we would like. And we've actually, you know, worked closely with the cloud IQ team. And within a matter of weeks or months, those features are popping up in cloud IQ that we can then continue to, to develop and, and use. >>Yeah. I think trust goes both ways in our partnership, right? So, you know, Salesforce can trust Dell to deliver the, you know, the products they need to deliver their business outcomes, but we also have a relationship to where we can trust that Salesforce is gonna really help us develop the next generation product that's gonna, you know, really deliver the most value. Yeah. >>Can you share some business outcomes that you've achieved so far leveraging power max and how it's really enabled, maybe it's your organization's productivity perspective, but what are some of those outcomes that you've achieved so far? >>Um, there there's so many to, to, to choose from, but I would say the, probably the biggest thing that we've seen is a as we roll out new infrastructure, we have various generations that we deploy. Um, when we went to the new PowerMax, um, initially we were concerned about whether our storage infrastructure could keep up with the new compute, uh, systems that we were rolling out. And when we went through and began testing it, we came to realize that the, the performance improvements alone, that we were seeing were able to keep up with the compute demand, making that transition from the older VMAX platforms to the PMAX practically seamless and able to just deploy the new SKUs as, as they came out. >>Talk about the portfolio that you apply to PowerMax. I mean, it's the highest of the highest end mission critical the toughest workloads in the planet. Salesforce has made a lot of acquisitions. Yeah. Um, do you throw everything at PowerMax? Are you, are you selective? What's your strategy there? So >>It's, it's selective. In other words that there's no square peg that meets every need, um, you know, acquisitions take some time to, to ingest, um, you know, some run into cloud, some run in first, in, in first party. Um, but so we, we try to take a very, very intentional approach to where we deploy that technology. >>So 10 years ago, someone in your position, or maybe someone who works for you was probably do spent a lot of time managing lawns and tuning performance. And how has that changed? >>We don't do that. <laugh> we? >>We can, right. So what do you do with right. Talk, talk more double click on that. So how talk about how that transition occurred from really non-productive activities, managing storage boxes. Yeah. And, and where you are today, what are you doing with those resources? >>It, it, it all comes outta automation. Like, you know, the, you know, hardware is hardware to a point, um, but you reach a point where the, the manageability scale just goes exponential and, and we're way, well past that. And the only way we've been able to meet that, meet that need is to, to automate and really develop our operations, to be able to not just manage at a lung level or even at the system level, but manage at the data center level at the geographical, you know, location level and then being able to, to manage from there. >>Okay. Really stupid question. But I'm gonna ask it cause I wanna hear your answer. True. Why can't you just take a software defined storage platform and just run everything on that? Why do you need all these different platforms and why do you gotta spend all this money on PowerMax? Why, why can't you just do >>That? That's the million dollar question. Uh, I, I ask that all the time. <laugh>, um, I think software defined is it's on its way. Um, it's come a long way just in the last decade. Yeah. Um, but in terms of supporting what I consider mission critical, large scale, uh, applications, it's, it's not, it's just simply not on par just yet with what we do with PowerMax, for example. >>And that's exactly how we position it in our portfolio. Right? So PowerMax runs on 95% of the fortune 100 companies, top 20 healthcare companies, top 10 financial services companies in the world. So it's really mission critical high end has all of the enterprise level features and capabilities to really have that availability. That's so important to a lot of companies like Salesforce and, and Pete's right, you know, software define is on its way and it provides a lot of agility there. But at the end of the day for mission critical storage, it's all about PowerMax. >>I wonder if we're ever gonna get to, I mean, you, you, you, it was interesting answer cuz you kind of, I inferred from your that you're hopeful and even optimistic that someday will get to parody. But I wonder because you can't be just close enough. It's almost, you have to be. >>I think, I think the key answer to that is it's it's the software flying gets you halfway there. The other side of the coin is the application ecosystem has to change to be able to solve that other, other side of it. Cuz if you simply simply take an application that runs on a PowerMax and try to run it, just forklift it over to a software defined. You're not gonna have very much luck. >>Recovery has to be moved up to stack >>Operations recovery, the whole, whole whole works. >>Jenny, can you comment on how customers like Salesforce? Like what's your process for involving them in testing in roadmap and in that direction, strategic direction that you guys are going? Great >>Question. Sure. Yeah. So, you know, customer feedback is huge. You've heard it. I'm sure this is not new right product development and engineering. We love to hear from our customers. And there's multiple ways you heard about beta testing, which we're really fortunate that Salesforce can help us provide that feedback for our new releases. But we have user groups, we have forums. We, we hear directly from our sales teams, our, you know, our customers, aren't shy, they're willing to give us their feedback. And at the end of the day, we take that feedback and make sure that we're prioritizing the right things in our product management and engineering teams so that we're delivering the things that matter. Most first, >>We've heard a lot of that this week. So I would agree guys, thank you so much for joining Dave and me talking about Salesforce. What you doing with PowerMax? All the stuff that you announced yesterday, alone. Hopefully you get to go home and get a little bit of rest. >>Yes. >>I'm sure that there's, there's never a dull moment. Never. Can't wait guys. Great to have you. >>Thank you. You guys, >>For our guests on Dave Volante, I'm Lisa Martin and you're watching the queue. We are live day three of our coverage of Dell technologies world 2022, Dave and I will be right back with our final guest of the show.

Published Date : May 5 2022

SUMMARY :

about all the announcements that Dell has made in the last couple of days. So Shannon, you had a big announcement yesterday. Unpack that for us. And you probably also heard a ton Tell us a little bit about what you guys are doing with it has allowed us to, you know, continue to grow our customers, uh, I, I wonder how I, if you could comment on how, how you think about that as a practitioner, So, you know, really when you're talking about recovery point objectives, power max can't be beat. And if we, if we were to fail at that, you know, we would lose that trust. Talk to us about trust, your trust, Salesforce's trust and Dell technologies. um, when we've it's and it goes beyond just the initial, you know, the initial purchase of, Maybe you could talk about your experience with the, I think you're in beta, maybe with these features. starting to roll out, you know, we've, we've, we've uh, implemented cloud IQ for all of our PowerMax systems Salesforce can trust Dell to deliver the, you know, the products they need to to keep up with the compute demand, making that transition from the older VMAX platforms Talk about the portfolio that you apply to PowerMax. um, you know, acquisitions take some time to, to ingest, um, you know, And how has that changed? We don't do that. So what do you do with right. but manage at the data center level at the geographical, you know, location level and then Why do you need all these different platforms and why do you gotta spend all this money on PowerMax? Uh, I, I ask that all the time. and, and Pete's right, you know, software define is on its way and it provides a lot of agility there. But I wonder because you can't be just close enough. I think, I think the key answer to that is it's it's the software flying gets you halfway there. our, you know, our customers, aren't shy, they're willing to give us their feedback. All the stuff that you announced yesterday, alone. Great to have you. You guys, of our coverage of Dell technologies world 2022, Dave and I will be right back with our final guest of the

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>>The cube presents, Dell technologies world brought to you by Dell. >>No, that, that you guys. >>Hey, welcome back. Everyone. Live here on the floor in Las Vegas with Dell tech world 2022 cube coverage. I'm John for, with Dave Volante, Allison Ducey, chief marketing officer executive vice president of Dell technologies. Welcome back to the queue. Thanks for coming back on. Hey Allison. >>Hey. Hi guys. It's so good to see you. I am just so delighted to be on the cube and so delighted to see you both live and in person. >>So three years ago was the last physical event. A lot of virtual, a lot of, probably some scar tissue to share there, but give us the quick highlights here. The, the show format what's new, what's different. >>So I think one of the things I talked to my team about a lot is we've learned so much over the past couple of years. It's really important as we go forward to carry the best of what we've learned over the last two years, combined with the best of in person experiences that I know we all missed. So things that really people wanna do in person training, connection, the birds of the feather sessions and taking the technology and communications skills that we've developed over the last two years and making the event better as well. So, you know, Dave and I were talking about how do you extend the reach of the event beyond just three days? How do you engage with the global audience? Not all of whom are back to traveling all of the time. And so we think the impact of this event is the biggest and best that it's ever been. And it's not about going back to 2019. It's about the best of the last couple of years and the human connection. I think we've all been missing. >>So I remember last time here, here, we, we asked, we're coming up to state with Ashton Kucher and I told you about my man crush. And now you bring a on Matthew, which was an amazing interview. I mean, I don't really, no, I mean, I love his work, but wow. What a thoughtful and intelligent individual, and you obviously did a great job, you know, carrying that interview. So tremendous. I mean, you, you know him, right? He's like in your >>He's, he's an Austin Guy. He's really committed it to Austin. He's really committed to the university of Texas. We've done a number of things with him together. So we do know him and still, that was probably the most in depth conversation that we'd ever had with him. And it was so much >>Fun. Let me wait. So, okay. So I gotta make you laugh. So at the, after you were done, you said, okay, let's open it up for audience questions. Now I was really intimidated even though I to get up in front of the audience and ask questions, but I didn't know what to ask him. And I figured there'd be a long line of people asking the question. >>There was not. >>So I saw that and I'm like, I don't know what to ask 'em. So I texted my wife and my daughter who love 'em. They're like, all right. All right. And so my wife texted me a question, but it was too late. The, the session had ended. So I'm gonna ask you her question and ask you what, how you think he would've responded and we can >>Refine it. Okay. I'll give it a whirl. Your >>Question was, he's a big proponent of showing up. Okay. I didn't know this. You could ask him about if the definition for him of showing up has changed over time and how does he stay motivated to always show up? And I was like, wow, what a great question. >>That is a great question. And I will tell you as the interviewer, I think lots of people were sort of intimidated. One, one woman even said, this is making me nervous, but here's my question. So as the interviewer, I was looking out at the sea of nobody asking questions, doing scrambling in my head, trying to come up with some more questions, cuz I had already asked all my questions. So I wish you'd been able to get to the stage, uh, get to the mic and ask that question. But here's what I think he would've said. Who knows? Maybe he'll send me a note if I get it wrong. I think he would've said something along the lines of, it's always about being intentional about what's happening in your life at that moment. <affirmative> and so, as he thought about some there's an example he uses in his book. >>I don't remember the name of the movie where he kind of very early in his career where he kind of just winged it and he got to the set and he realized because he was, he thought he was getting over rehearsed. And so he thought I need to go back to the natural moment. And he realized the script was in Spanish and he said, I need six minutes. How is he gonna memorize script in six minutes in Spanish? And I think that was just an interesting example of when he realized that there's a synchronicity between being your natural self and being intentional and being really thoughtful about where you are and what you're doing at that moment. So I think that that intentionality spans his career. It's the moment of interest inspection about where you are in your life and doing brave things like leaving behind a safe, but no longer fulfilling romantic comedy career. So that's what I think he would've said. And >>Bringing that to the moment is where he gets his inspiration. >>I think so. Yeah. >>Yeah. So he's very impressive guy. I didn't read the book yet. It's green light is >>Green lights. Green lights >>Is able the book. So >>I recommend it and I didn't listen to it. I read it. I'm a reader, but I've had many, many, many people tell me that they listen to it. He narrates the book himself. So I think there's some benefit there because you get it truly in his voice. >>Yeah. That's always fun. Yeah. >>Speaking of in the moment, this event has got two things going on in the format you mentioned, but also the content. It is right on point. And a lot of the execs came in Michael and the COOs were both on the cube, interesting poll position you guys have for this. Now you got the marketing angle going on here. How do you throttle this next? What's next? How does it evolve? You got the content, you got the new format, Dell tech world plus digital now combined. What's next? >>I think, I mean, so obviously we are clearly in an inflection point in the technology industry and we've talked a lot about separating the hype from the reality of the day to day of what our customers are doing in their businesses and the problems they're trying to solve. But if you look at what makes us really, uh, I think special and unique is if the, the last number of years we've continued to show up and deliver for our customer tumors, we were there with them over the course of the pandemic. We helped them get their remote workforce up and running and now we're helping them lean into their data center challenges. And I think, for example, the snowflake announcement from earlier this week, this ability to have the best of both worlds and to have your data on premises whilst also benefiting from Snowflake's capabilities. I think that's just a good example of the kind of thing you'll see us do more of, and this intentionality that we're trying to bring to an incredibly complex and fragmented world. So that's what we're doing from a business. And then from a marketing perspective, I think it's just about this stretchy steady drumbeat. It's no longer one moment in time. It is all the moments in time while it's also keeping people's attention. Yeah. Not boring them to death with four hour keynotes. It's >>It's interesting. You know, we, we've been watching you guys for a long time, as you know, and it's interesting. You have such a big story. Now you have the story at the industry positioning of where it is for growth. You also got product innovation, right? Balancing the, the product innovation, which is still evolving. You got edges exploding, the snowflake deal with the new product use cases. There's still the need for the, the nerds, right. So to speak. And then you got the industry leadership, which is happening. So you've got balancing that. How do you thread that needle? How do you tie it all together? How what's, how do you think about that? What's your thought >>Of the things I think is at its simplest. It's not just about what we do. It's also about who we are as a company and you have to do both, right. We have to talk about where we're innovating in our products and our solutions. And it's also really important for us to tell the world who we are and how we show up in the world. And if you think about it, another one of the announcements from this week that I'm really proud of are our solar hubs. And that's a build off of the, uh, solar learning labs working with 25 communities around the world, underserved in terms of access to technology. And so it's, you have to do both sometimes I think in the past we've been just talking about our products cuz we're engineers at heart. And we're proud of that and not talking enough about who we are. I think some companies talk too much about who they are and you're like, well, what do you do exactly? So, you know, the question always is how do you do that? And so there's a believability gap. What we're always striving for is that combination of what we do, who we are. >>So you know, that what we do is really important and there's obviously a lot of very difficult and contentious social issues. Yes. And, and kind of a of follow up there is, is, you know, what's your philosophy on how to handle those? It's presumably what you do, not what you, you say. I mean, you gotta say things as well, and they're gonna be more, you know, we're hearing about it, reading about it, others that are gonna be down the road, how what's your philosophy on how to handle those? >>The first thing is we try to be really thoughtful about what conversations or actually relevant to us. One of the things I watch many companies do is comment on anything, anything, and everything. They sort of run into the fray of the moment and they over comment. And frankly, then I think they don't stand for anything because they're constantly chasing a press cycle, which is pretty vicious and pretty short lived. So we don't think that that serves us. What we do is we look at almost every issue you can imagine. And ahead of time, ahead of time, have the conversation about where are we going to engage? What are the issues that we stand for? And we've got much more intentional, even on our ESG and CSR front, around taking our moonshot goals and making them more practical so that we can be really thoughtful and intentional. Because as you know, at the moment of time, when a crisis hits you, haven't done that work ahead of time. You're probably responding. And you can see that sometimes without naming any names, because everybody knows some of these players are without my even having to say it, someone responding or flip flopping it's cuz they haven't thought about it ahead of time. >>Yeah. And a lot of that comes from the top and the CEO won't stop on Twitter. But so that to me ties in. Yeah. So it ties into the concept of trust. Going back to some of the keynote messages that we heard from Michael you've earned trust in a lot of ways you were there during the pandemic, you know, your products work, et cetera, et cetera, but the way in which you act builds trust doesn't it. And that we've in, I think came across in, in the keynotes. Why such a big theme on trust? I mean you see apple with privacy, doing certain things really doubling down on trust. Can you talk about that? >>I mean, I think it's because it is core to who we are and if you look at the hype cycle around technology, the hype cycle, around companies who can have kind of a moment in the sun and then you find out actually that their business practices weren't very good or they weren't really delivering on the innovation that they were claiming. So they were probably overclaiming at times it has always been core to who we are. What I think we're doing now is just being much more intentional about how important it is to show up that way. That's why I come back to, it's not just what we do, it's who we are and that's why customers choose us. And you hear some of the customer case studies like U S a a like CVS that we use a lot at the moment in time where they needed help managing through the pandemic. We delivered with a consistency that not everybody could provide. And I think provides us the room and the space to really lean into this trust conversation. I >>Love, I love the high level flag. You guys are flying at ESG stores. You're getting in immersed in issues that you're solving for yourselves. So you can understand them and have good positions, but also on digital. Now you have other ways to drive the business. We just started a discord server week before for Dell tech world and already got 8,000 members. And the only thing they really care about about Dell tech world here is what's the monitors, where's the speeds and speeds. Right? They want the speeds and these they're gamers, right? So there's omnichannels everywhere. Right? You have, that's hard, right? So is it a top down? Let, let things fly. Is there intentionality around execution to drive business value? >>I think that, I mean, one of the things that I would say for the company and for its leadership for me personally, is we're generally pretty intentional about most things that we do. I always have an expression that I, I, I don't like to reward a Smith fireman. If the building is on fire, I'm gonna ask you, why is the building on fire? Not, you know, I'll say, are you okay? But then I'll say, why is the building on fire? So the reason I use that analogy is we are pretty intentional about most things that we do. And then you also have to re leave room for innovation because it is a completely different product experience to build an alien where than it is to build server. And yet there's certain standards around how we think about our commitment to environmental goals and sustainability that's consistent. Yeah. So that's the balance that we're always looking for, >>You know, in the isolation economy, we, we learned that we didn't know what was coming next. Yeah. And now in the post isolation economy, we, we learned, you referenced this. We're not going back to 29 team, a rinse and repeat of of 2019 is not gonna work. So I know it's early. You haven't really had much time to think about it, but what have you learned from this event? We were surprised by how many people showed up. What else? >>I was a little surprised by how many people showed up in the fi. And we got a lot of people show up in the final register in the final week or so. I mean, one of the things I think we knew this, but I think we had to learn it a little bit. The hard way. Yeah. Was maybe you don't need four days of two hour keynotes, you know, maybe, maybe people can't absorb that much information. And so I think we've gotten a lot tighter on our messaging and delivering of the keynotes and then allowing people, the space to engage in other that are really important to them, like their own training. They, a lot of people come to this, this event for their own professional development. We should be proud of that and celebrate it. And one of the expressions I use a lot is let's get our inner geek back and provide people the opportunity to do that. And even with our own employees, one of the things that we've seen is just how happy they are to see each our, so leave space for that. >>The face to face matters. It's really valuable in some say, it's the scarce resource now. Yeah. And the digitals augmentation, what have you learned as the standards are, ER, there's no standards they're emerging in real time. What what's popping out as go to, that's gonna evolve as de facto standard digital event kind of hybrid. I >>Think I, I think the short and easy answer is that hybrid Brit evolves as the standard. I don't think anybody sort of like the cloud. Um, I don't think anybody is questioning that you can have the best of both. I think, um, you know, if I taking it out of the realm of events, we are very committed to a hybrid work environment. Just as an example. And this conversation about many companies say you can have flexibility as long as you're here on Tuesday. Well, that's not actually flexibility. That's just pretend flexibility. And so being intentional about, you know, you obviously have to have the conversation with your leader, but we, we are saying, figure out what works for you and work that way. And the reason I went, I took it from events to that example is because that's just one of the many examples of how we're all trying to figure it out. And it's intentionality, it's honesty, it's trust, you know, maybe your job is something that needs to be in person. Great. Then go do it in person. Maybe it's not then don't but have the conversation. So that's, that's how the conversation is sort of >>Maybe it event native, which is the old model. Yeah. Yeah. Hybrid events is there multi-event Daves club super event, >>Multi, multi hybrid events. >><laugh> >>And there actually we do take this show on the road with the Dell tech forum. So it is multi hybrid event. >>By the way you mentioned the team, how excited the team was. I thought it was a great touch at the end of the, of day one keynote to bring all the team members out. That was a really powerful moment, >>You know, to be honest, I loved it when I saw it on paper, I thought this could either be great or so cheesy. I'll be like climbing under my tour and I loved it. And, but even that was a risk where I thought that's fine. Try it. And if it, if it doesn't work, like it's fine, >>Go bigger, go home if they >>Exactly. So I think you see us trying to lean into those moments a little bit more and be willing to take that risk and see what happens. >>Allison always great to have you on the cube. I love your insight. Love your perspective. Final question for you. What are you into these days? What are you watching personally in the industry or in, in your life as we evolve into this next chapter of the generational of the cultural shift? >>I mean the biggest thing that I'm really thinking about is this question of hybrid work and what does it mean to build connection with our employees, with our customers, with our partners, with our broader ecosystem, whilst also having the freedom and flexibility that the last two years have brought us. I mean, I think you guys know, I, I have an odd personal life. I kind little bit of a digital Noma myself and you know, I, in a let's >>Extend the segment, let's >>Go down and in years for past I would not, um, have been able to maintain my life and my job. And that's the power of technology. You just have to look for the downside, which is maybe people need more connection too. So that's an unanswered question. >>Yeah. I knew fabrics are more urging my minds. Very clear. Yeah. Allison, great to have you on again. Pleasure having, Thanks for having us here in the queue. We really >>Appreciate it. We always love having you at Dell tech world. And it's great to see you personally. Thanks >>Executive vice president CMO Dell technologies here in the queue. I'm John for Dave LAN. We'll be right back with more after this break.

Published Date : May 4 2022

SUMMARY :

Live here on the floor in Las Vegas with Dell tech world 2022 cube coverage. so delighted to see you both live and in person. The, the show format what's new, what's different. So I think one of the things I talked to my team about a lot is we've And now you bring a on Matthew, which was an amazing interview. And it was so much So I gotta make you laugh. So I'm gonna ask you her question and ask you what, Refine it. And I was like, wow, what a great question. And I will tell you as the interviewer, I think lots of people were sort of intimidated. It's the moment of interest inspection about where you are in your life and doing I think so. I didn't read the book yet. Green lights. Is able the book. I recommend it and I didn't listen to it. Yeah. Speaking of in the moment, this event has got two things going on in the format you mentioned, but also the content. a lot about separating the hype from the reality of the day to day of what our customers are doing And then you got the industry leadership, which is happening. And so it's, you have to do both sometimes I think in the past we've So you know, that what we do is really important and there's obviously a lot of very difficult and contentious And you can see that sometimes without naming any names, because everybody knows some the pandemic, you know, your products work, et cetera, et cetera, but the a moment in the sun and then you find out actually that their business practices weren't very good So you can understand them and have good positions, And then you also have to re leave room for innovation because And now in the post isolation economy, we, we learned, you referenced this. I mean, one of the things I think we knew this, but I think we had to learn it a And the digitals augmentation, what have you learned as the standards are, ER, there's no standards they're emerging in real time. And so being intentional about, you know, you obviously have to have the conversation with your leader, but we, Maybe it event native, which is the old model. And there actually we do take this show on the road with the Dell tech forum. By the way you mentioned the team, how excited the team was. You know, to be honest, I loved it when I saw it on paper, I thought this could either be and be willing to take that risk and see what happens. Allison always great to have you on the cube. I mean, I think you guys know, I, I have an odd personal life. And that's the power of technology. Allison, great to have you on again. And it's great to see you personally. We'll be right back with more after this break.

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Steve Fazende, APEX FoD, Jud Barron, Silicon Labs, & Darren Fedorowicz, Dell Financial Services


 

>>The cube presents, Dell technologies world brought to you by Dell. >>Welcome back to Dell tech world 2022. This is the cube alive. My name is Dave Volante. We're here with our wall to wall coverage. This is day two. We actually started last night. Uh, the, the cube after dark John furry is here. Lisa Martin, Dave Nicholson. We're gonna talk about apex. The business value of apex flex on demand. Darren fedora is here. He's the senior vice president of Dell financial services, and we're joined by a customer and a partner Jud Barron is R and D infrastructure architect at Silicon labs. And Steve end is the regional VP of copy center comp computer center. I say that like I'm from Boston guys. Welcome to the queue. >>Thank you, >>Darren, take us through what's going on with, with apex, you got custom solutions, you know, people are gonna ask, is this just a financial gimick? What is this? >>No gimmicks, no gimmicks, Dave. So I think when we think about technology, historically customers purchased, they bought and they owned and they may have financed it and paid over time, but it was really an ownership model, especially in infrastructure and apex is about subscription. So think about Dell apex, as you can either buy, or you can subscribe to your technology and under apex subscription, we have options for custom based solutions or an outcome base. And I know today we're gonna talk about flex on demand and, and custom based solutions. So it's a high level pay for what you use when you use it with a high level of choice and flexibility. All >>Right, Steve, I'm gonna ask you to play little >>Co-host all right. I like >>This. Okay. So add some color color commentary, Jud, tell us a little bit about, uh, Silicon labs. I'm really interested in what your requirements were, your challenges and kinda why you landed on, on apex. Sure. >>Uh, Silicon labs is a semiconductor company were headquartered in Austin, 10 Xs, uh, just under a billion dollars a year right now. And, uh, at any ed shop or, uh, that, that people who are doing electronic design automation, that's not just in the semiconductor industry, but we have these HPC farms who are running, you know, millions of jobs a day. And the, a balance that you have to strike when you're doing capacity planning in one of these environments is we have these things called tape outs, and that's where we're finishing a project and there's a much higher volume of jobs that we have to run and you have to decide, do we buy for peak or do we, you know, come under that some amount and say, oh, we're gonna buy 80% of what we think >>As an over, over, over under, right. Do we over buy for peak normally, right, correct. Right >>Hard. One is geo Overy the under buy. It's always a hard decision. >>There's a tradeoff. Right? And, and so the, the challenge there is that you'll end up kind of linking the time and potentially miss a tape out window. And there's costs associated with that because you work with the Foundry and you kind of schedule based off that tape out when you're gonna deliver the photo mask to them. So anyway, the point is we in the past using a traditional like camp X, we're gonna buy a bunch of servers. We, we tend to undershoot whatever our peaks are. Cause we may have a peak every couple of months during, you know, these tape outs. Uh, but you know, sometimes tape outs, slip. And so one slips two months, another one comes in a little bit early and now you have multiple tape outs in the same months. And what was gonna be a, a small, uh, difference in from peak to what you actually purchased ends up being a big peak. And, uh, the thing that was interesting to us about flex on demand is the ability to have a commit rate that, you know, the customer can work with Dell financial services to figure out is that 80% is at 60% whatever. And they give us additional servers that we pay just when we're using them. Now I'm somewhat oversimplifying the process. Um, but we're, we gotta talk about that, >>But, but the point is, if I understand it correctly, that infrastructure was dominoing the, the time to tape out in a negative way, and you you've been able to address that more cost effectively. >>It, it can, it, it has on occasion. And so this, this basically gives us a way to lever to pull, to say, well, we can spend some additional OPEX this month and open up this additional capacity. So it's not like bursting to the cloud. Exactly. Uh, because I mean, you have to have the equipment in your data center already for you to be able to use it. But, um, it's under a traditional acquisition model. It's, it's just not a, a, a thing that was available to us before and looking at leasing or other types of, uh, you know, financing was wasn't really attractive previously, but the flex on demand model, when we first heard about it, we're like, that's very interesting. Tell me more. And we ended up using it in, in Austin, and then we built a whole data center in Asia and did the whole thing on flex on demand and >>Got it. Okay, Steve, uh, talk a little bit about your role what's going on at, at computer center and you know, why apex give us the background? Yeah. >>Um, computer center is a, one of the largest global VAs on the planet, right? Um, we, we have a lot of global and international reach, but at the end of the day, it's about one on one customer of relationships. Um, talking to them, understanding what their challenges are. And we've had a multiyear relationship with Jud. I've known you for a long time. And, and, um, typically that relationship, or initially that relationship was about collaborating, working hand in hand, kind of figure out what the solutions were that best fit their environment to solve their issues they need. And it was typically a procurement, a, a purchase based relationship and, and it worked well for a long time, but it, when Jud posed the challenge to us about kind of more pay as you go, uh, uh, subscription based modeling for, for how he want to do acquire in the future. >>Um, we just, we huddle with the Dell team collectively, um, and, and talked about what we could offer and how we could solve the problem. Uh, apex is a really nice brand today, but this was two and a half years ago, Uhhuh. Okay. So it was a little, we were a little early on on putting it together. I feel good that we were able to, to put that type of solution together for Jud and it's, and it's working today, working wonderful today. And it was good for it's good for the whenever it's good for the customer, the manufacturer and the partner altogether. It's a wonderful solution. >>So you took a little risk, but it worked out and you helped. >>Yeah, that was probably the infancy as we were growing our, as a service, think of this, you know, there's a, a lot of big words out there, Dave, right? As a service utility cloud, it doesn't matter what it is super cloud it's super cloud. It doesn't really matter. Super. This is really Jud was talking about a really important element, which is around flexibility choice. There's uncertainty oftentimes in a, in an environment, but they want to control. They still want have a level of control and leveraging partnerships, being able to deliver flexibility and choice. Don't worry about the words. Don't worry about cloud utility as a service we end up solving the customer need, right? And when we talk about flex on demand, I'll give you a little bit deeper into flex on demand. So when we think about flex on demand, it really is about understanding the customer needs and our capability and Jed reference this, determining what a baseline is. So if you think about your own utility bill, right, you, you go home and even if you're on vacation for a month, I'm sure you went on vacation for a month right. Month at a time. If I ever. >>Yeah, >>I know, but if you leave you your utility bill, even if you don't turn on a light, you still get a utility bill, it's your baseline. So we, we determine a baseline with our customers, with computer center, to understand in your environment, you're gonna use this minimum amount and that becomes your baseline. And that baseline can go as low as 25%. And up to 80% in a environment, it usually is typically in this 70, 80%. And then we determine what is gonna be optimal based on that 25 or above we charge based on the usage on a day to day basis, average by a month. And if you go up one month during your peak, you get charged at that peak. If you then a couple months are lower, then you're gonna pay only for the usage. And so for a customer that's growing has variability or seasonality. >>Um, this is a great model cuz they can still control their environment either within their own domain or um, in a colo. They also have the capability to pick anything within the Dell ISG catalog, any product, configure it to meet their environment, be able to work with a trusted partner like computer center. That it's a solution based on a partner relationship and delivers choice and flexibility on the catalog of anything Dell sells within your control of how you can configure it. So it gives this ability to say, instead of buying and instead of paying a predictable payment, a I E a financing I'm gonna pay for use. Yeah. If I turn on my light switch more or if it's during the summer in Texas where I am the ACS a lot higher. So your utilities go up and if you are a much lower because you're on vacation in Hawaii, maybe you've been in vacation in Hawaii for a month, you're gonna have a much lower and you're gonna hit your baseline. Right. So it gives flexibility choice and it gives the control back to the customer. >>Okay. So the whole ISD portfolio. So you're like the tip of the spear for future apex, right? >>We, we, we absolutely are the tip and that's why, you know, Steve referenced a couple years ago as we were still in our infancy, growing, listening to our customers, listening to our partners, we've evolved to become a more robust program, um, 35 countries today. So we can cover 35 countries over the globe, all ISG you products that are sold with a high level of flexibility and it, and it's Jud and feedback over time that we've continued to evolve this program. Mm-hmm >>So Jud you, if I understood correctly, the business impact to you was gonna better predict predictability. You didn't have to over buy or undery and take all that risk. Is that right? You maybe could quantify. Did you ever quantify that? What can you tell us about the, the business impact? Yeah, >>Sure. So, I mean, traditionally we will, uh, base our capacity demands on, uh, complex calculation that effectively just boils down to number of engineers, like head count, uh, and you know, kind of personas within that. And we figure out, okay, well how many compute do we need? And then we say, okay, well how many tape outs are we doing? And when are those tape outs gonna land? And try to figure out which months are gonna be the hot months and the design teams have to kind of vary their tape out schedules so that they don't pile up all into like July or something. And then there's not enough compute capacity. So with, with something like flex on and where I can turn additional capacity on in our HBC farm, it, you know, we just go in and make some changes to the LSF configuration and say, Hey, you know, now you've got these extra nodes available. >>We don't really have to worry about that as much. Uh, in fact, last year we, we ended up with one month where for us, it was unusual. We had five tape outs, uh, at all land within two weeks of one and a other. And they all finished, which in previous years before we had deployed that that would not have been the outcome things we would've had multiple, uh, tape outs delayed. And you know, that that's a seven figure impact for each one of those commits that we miss with the foundries. So it it's a big deal. >>Yeah. That's real dollars. And >>It is. And you know what else, this, as, as Joe's going through this, we all know their supply chain chain constraints, right? And this solves a lot of supply constraints because Joe, if you would be purchasing today, you'd be buying, you're looking at had, and you're actually having to purchase today where if you go into an apex flex on demand, you don't have that full commitment of having to purchase, but you can get ahead of the supply chain. So you can be looking six months in advance, you can be doing capacity planning and I'm Jed. I'm sure you're doing that leveraging. Like what's my future and not be worried about, I have this huge burden upfront. >>Yeah. And I mean, we have two levers right now. One is we have this extra capacity there. I can, you know, pick up the phone and, and call our Dell rep and say, Hey, I'm gonna modify my commit rate. And so now that's, you know, the new baseline I can use all day every day. Uh, and, and, you know, we still have some burstability and then separately, we can say, we want to expand the contract or, or, or, you know, basically acquire more hardware for additional burst or additional commit. Both of those things are, are options. We only had the, we had to go buy it and we need to know when we have to have it available. So you kind of back into this ordering schedule for, uh, you know, like a traditional CapEx purchase. >>So Steve, obviously Silicon labs is, is leaning again. Are you seeing any other patterns in your customer base, uh, where this is being applied? What can you share >>With us there? Yeah, it's it, I believe this is a fairly horizontal solution. Any customer can really utilize it. I mean, traditionally people would buy for two and three years worth of capacity and slowly consume it over time, but you paid up front. Right. That's how it, that's kind of how it worked. Cause I didn't want to go back to the well year after year after year. Right. So, um, you know, and I, and I think, I think if anything, the, the, the cloud, the hyperscalers has, uh, taught the world, some things taught the industry. Some things, you know, in a, in a perfect world customers like to consume and pay for what they use, you know, and in the increments that they use it as much as possible as closely aligned to that as they could get. And what I see, what I see in this, you know, cuz I, I kind of put solu in my role, I'm putting solutions and customers and bringing those together other right. And, and complimenting that with services of our own. Right. But, but what I see over time that, that almost all the manufacturers and Dells does a wonderful job, but almost all the manufacturers will be delivering technology on a subscription basis. So the more I learn, the more I know, the more I understand about how to deliver those and provide those to customers is better off we are >>Because it aligns with business value. And that's what you're seeing Jud correct. >>Steve made an interesting comment in there. Uh, you know, he was talking about the cloud and for us, there's always pressure to say, Hey, you know, can we burst in the cloud? And for Edda workloads, every time we look at this, it's a data problem. It, it, it's not a computing problem for us. EA workloads tend to generate a lot of data and you know, there's a, there are a lot of tools, uh, you know, there's just a bunch of stuff that you have to have available to run those jobs. And so you have to look at that very carefully. The company that I work for Silicon labs has been around for a long time and we have a lot of development effort. That's been put into automating and simplifying things for our design engineering and trying to, you know, manipulate that and make it to where we can burst just certain jobs out to the cloud efficiently and cost effectively. Hasn't really resonated for us. But the flex on demand thing gave a us the ability to kind of achieve some of that burst ability. I mean, not to the same level of scale of course, but you know, we, we can do that at, you know, our own speed in our own data centers with our own data. And we don't have to worry about trying to, you know, peel an onion and put something new together, make it cloud friendly. It's >>Substantially similar. We gotta go. But to Aaron bring us home. >>Yeah. Hey, I think when we think about Dell, it's about listening to our customers and our partners. Mm-hmm <affirmative>, which we continue to do. We continue to evolve our products and, and apex is around choice and flexibility in delivering to customers an option to pay for what they use. It's a great solution. Appreciate the time guys. >>Great conversation. Thanks so much for coming on the cube. All right. Thank you. Good luck. All right. And thank you for watching. This is Dave VoLTE for the cube. We've been back with more wall to wall coverage. John furry, you'll be back Lisa Martin and Dave Nicholson. You're watching the queue >>And.

Published Date : May 3 2022

SUMMARY :

And Steve end is the regional VP So it's a high level pay for what you use when you use it with a high level of I like I'm really interested in what your requirements were, of jobs that we have to run and you have to decide, do we buy for peak or Do we over buy for peak normally, right, correct. It's always a hard decision. Cause we may have a peak every couple of months during, you know, the, the time to tape out in a negative way, and you you've been able to address other types of, uh, you know, financing was wasn't really attractive previously, at computer center and you know, why apex give us the background? I've known you for a long time. So it was a little, we were a little early on on putting it together. And when we talk about flex on demand, I'll give you a little bit deeper into flex on demand. And if you go up one month during So it gives flexibility choice and it gives the control back to the customer. So you're like the tip of the spear for future apex, We, we, we absolutely are the tip and that's why, you know, Steve referenced a couple years ago as we were still What can you tell us about the, of engineers, like head count, uh, and you know, kind of personas within that. And you know, And you know what else, this, as, as Joe's going through this, we all know their supply And so now that's, you know, the new baseline I can use all day every day. Are you seeing any other patterns in your And what I see, what I see in this, you know, cuz I, I kind of put solu in my role, And that's what you're seeing Jud correct. And we don't have to worry about trying to, you know, peel an onion and put something new together, But to Aaron bring us home. and apex is around choice and flexibility in delivering to customers an option to pay And thank you for watching.

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Steve Kenniston, The Storage Alchemist & Tony Bryston, Town of Gilbert | Dell Technologies World 202


 

>>The cube presents, Dell technologies world brought to you by Dell. >>Welcome back to Dell technologies, world 2022. We're live in Vegas. Very happy to be here. Uh, this is the cubes multi-year coverage. This is year 13 for covering either, you know, EMC world or, uh, Dell world. And now of course, Dell tech world. My name is Dave Volante and I'm here with longtime Cub alum cube guest, Steve Kenon, the storage Alchemist, who's, uh, Beckett, Dell, uh, and his data protection role. And Tony Bryson is the chief information security officer of the town of Gilbert town in Arizona. Most, most towns don't have a CISO, but Tony, we're a thrilled, you're here to tell us that story. How did you become a CISO and how does the town of Gilbert have a CISO? >>Well, thank you for having me here. Uh, believe it or not. The town of Gilbert is actually the fourth largest municipality in Arizona. We serve as 281,000 citizens. So it's a fairly large enterprise. We're a billion dollar enterprise. And it got to the point where the, uh, cybersecurity concerns were at such a point that they elected to bring in their first chief information security officer. And I managed to, uh, be the lucky gentleman that got that particular position. >>That's awesome. And there's a, is there a CIO as well? Are you guys peers? Do you, how what's the reporting structure look like? >>We have a chief technology officer. Okay. I report through his office mm-hmm <affirmative> and then he reports, uh, directly to the town executive. >>So you guys talk a lot, you I'm sure you present a lot to the, to the board or wherever the governance structure is. Yeah, >>We do. I, I do quarterly report outs to the, I report through to the town council. Uh, let them know exactly what our cyber security posture is like, the type of threats that we're facing. As a matter of fact, I have to do one when I return to, uh, Gilbert from this particular conference. So really looking forward to that one, cuz this is an interesting time to be in cyber security. >>So obviously a sea. So Steve is gonna say, cyber's the number one priority, but I would say the CTO is gonna say the, say the same thing I would say the board is gonna say the same thing. I would also say Steve, that, uh, cyber and cyber resilience is probably the number one topic here at the show. When you walk around and you see the cyber demonstrations, the security demonstrations, they're packed, it's kind of your focus. Um, it's a good call. >>Yeah. <laugh> I'm the luckiest guy in storage, right? <laugh> um, yeah, there hasn't I in the last 24 months, I don't think that there's been a, a meeting that I've been to with a customer, no matter who's in the room where, uh, cyber resiliency, cybersecurity hasn't come up. I mean, it is, it is one of the hot topics in last night. I mean, Michael was just here. Uh, Michael Dell was just here last night. He came into the showroom floor, he came back, he took a look at what we were offering for cyber capabilities and was impressed. And, and so, so that's really good. >>Yeah. So I noticed, you know, when I talked to a lot of CIOs in particular, they would tell me that the pre pandemic, their cyber resiliency was very Dr. Focused, right. They really, it really wasn't an organizational resilience. It was a, if there's an oh crap moment, they could get it back in theory. And they sort of rethought that. Do you see you that amongst your peers, Tony? >>I think so. I think that people are quickly starting to understand that you just can't focus on, in, on protecting yourself from something that you think may never happen. The reality is that you're likely to see some type of cyber event, so you better be prepared for it. And you protect yourself against that. So plan for resiliency plan with making sure that you have the right people in place that can take that challenge on, because it's not a matter of if it's a matter of when >>I would imagine. Well, Steve, you and I have talked about this, that, you know, the data protection business used to be, we used to call it backup in recovery and security, which is a whole different animal, but they're really starting to come together. It's kind of an Adjay. I, I know you've got this, uh, Maverick report that, that you want to talk about. What, what is that as a new Gartner research? I, I'm not familiar with it. >>Yeah. So it's some very interesting Gartner research and what I think, and I'd be curious to, Tony's take on, especially after that last question is, you know, a lot of people are, are spending a lot of money to keep the bad actors out. Right. And Gardner's philosophy on this whole, um, it's, it's, you're going to get hacked. So embrace the breach, that's their report. Right. So what they're suggesting is you're spending a lot of money, but, but we're witnessing a lot of attacks still coming in. Are you prepared to recover that when it happens? Right. And so their philosophy is it's time to start thinking about the recovery aspects of, you know, if, if they're gonna get through, how do you handle that? Right. >>Well, so you got announcements this week, big one of the big four, I guess, or big five cyber recovery vault. It's been, you're enhancing that you guys are talking things like, you know, air gaps and so forth. Give us the overview of the news there. >>Yeah. So there's, uh, cyber recovery vault for AWS for the cloud. There is, uh, a lot of stuff we're doing with, uh, cyber recovery vault for, uh, Aw, uh, Azure also, right along with the cyber sense technology, which is the technology that scans the data. Once it comes in from the backup to ensure that it clean and can be recovered and you can feel confident that your recoveries look good, right? So now, now you can do that OnPrem, or you can do it through a colo. You can do it with in the cloud, or you can, uh, ask Dell technologies with our apex business services to help provide cyber recovery services wherever for you at your co at yet OnPrem or for you from the cloud. So it's kind of giving the customer, allowing them to keep that freedom of choice of how they want to operate, but provide them those same recovery capabilities. >>So Tony, give us paint us a picture without giving away too much for the bad guys. How, how you approach this, maybe are you using some of these products? What's your sort of infrastructure look like? >>Yeah. Without giving away the state secrets, um, we are heavily invested in the cyber recovery vault and cyber sense. Uh, it plays heavily in our strategy. We wanna make sure we have a safe Harbor for our data. And that's something that, that the Dell power protect cyber recovery vault provides to us. Uh, we're exceptionally excited about the, the development that's going on, especially with apex. We're looking at that, and that has really captured our imagination. It could be a game changer for us as a town because we're, we're a small organization transitioning to a midsize organization and what apex provides and what the Dell cyber recovery vault provides to us. Putting those two together gives us the elasticity we need as a small organization to expand quickly and deal with our internal data concerns. >>So cyber recovery as a service is what you're interested in. Let me ask you a question. Are you interested in a managed service or are you interested in managing it yourself? >>That's a great question, personally. I would prefer that we went with managed services. I think that from a manager's perspective, you get a bigger bang for the buck going with managed services. You have people that work with that technology all the time. You don't have to ramp people up and develop that expertise in house. You also then have that peace of mind that you have more people that are doing the services and it acts as a force multiplier for you. So from a dollar and cents perspective, it's the way that you want to go. When I start talking to my internal people, of course, there's that, that sense of fear that comes with the unknown and especially outsourcing that type of critical infrastructure, the there's some concern there, but I think that with education, with exposure, to some of the things that we get from the managed service, it makes sense for everybody to go that >>Route and, and you can, I presume sort of POC it and then expand it and then get more comfortable with it and then say, okay, when it's hardened and ready now, this is the, the Def facto standard across the organization. >>I suspect we'll end up in a hybrid environment to begin with where we'll some assets on site, and then we'll have some assets in the cloud. And that's again, where apex will be that, that big linchpin for us and really make it all work. How >>Important are air gaps? >>Oh, they're incredibly, incredibly, uh, needed right now. You cannot have true data of security without having an air gap. A lot of the ransomware that we see moves laterally through your organization. So if you have, uh, all your data backed up in the same data center that your, your backups and your primary data sources are in odds are they're all gonna get owned at the same time. So having that air gap solution in there is critical to having the peace of mind that allows the CISO to sleep at night. >>I always tell my crypto and NFT readers, this doesn't apply to data centers. You gotta air back air, air gap, your crypto, you know, when you're NFT. So how do you guys Steve deal with, with air gap? Can you explain the solutions? >>So in the, in the cyber recovery vault itself, it is driven through, uh, you've got one, uh, power protect, uh, appliance on one, one side in your data center, and then wherever your, your, your vaulted area is, whether it be a colo, whether it be on pre wherever it might be. Uh, we create a connection between between the two that is one directional, right? So we send the data to that vault. We call it the vault and, you know, we replicate a copy of your backup data. Once it lives over there, we make a copy of that data. And then what we do is with the cyber sense technology that Tony was talking about, we scan that data and we validate it against, with a whole cyber sense is built on IML machine learning. We look at a couple hundred different kind of profiles that come through and compare it to the, to the day before as backup and the day before that and understand kind of what's changing. >>And is it changing the right way? Right? Like there might be some reasons it it's supposed to change that way. Right. But things that look anomalous, we send up a warning when we let the people know that, you know, whoever's monitoring, something's going on. You might want to take a look. And then based on that, if there's whatever's happening in the environment, we have the ability to then recover that data back to the, to the original system. You can use the vault as a, as a clean room area, if you want to send people to it, depending on kind of what's going on in, in, in your main data center. So there's a lot of things we do to protect that. Do >>You recommend, like changing the timing of when you take, you know, snapshots or you do the same time every day, it's gotta create different patterns or >>I'll tell you that's, that's one thing to keep the, keep the hackers on their tow, right? It it's tough to do operationally, right? Because you kind that's processes. But, but the reality is if you really are that, uh, concerned about attacks, that makes a lot of sense, >>Tony, what's the CISOs number one challenge today? >>Uh, I, it has to be resilience. It has to be making sure your organization that if or when they get hit, that you're able to pick the pieces back up and get the operation back up as quickly and efficiently as possible. Making sure that the, the mission critical data is immediately, uh, recoverable and be able to be put back into play. >>And, and what's the biggest challenge or best practice in terms of doing that? Obviously the technology, the people, the process >>Right now, I would probably say it's it's people, uh, we're going through the, the, um, a period of, of uncertainty in the marketplace when it comes to trying to find people. So it is difficult to find the right people to do certain things, which is why managed services is so important to an organization of our size and, and what we're trying to do, where we are, are incorporating such big ideas. We need those manager services because we just can't find the bodies that can do some of this work. >>You got an interesting background, you a PhD in psychology, you're an educator, you're a golf pro and you're a CISO. I I've never met anybody like you, Tony <laugh>. So, thanks for coming on, Steve, give you the last word. >>Well, I think I, I think one of the things that Tony said, and I wanted to parlay this a little bit, uh, from that Gartner report, I even talked about people is so critical when it comes to cyber resiliency and that sort of thing. And one of the things I talked about in that embraced the breach report is as you're looking to hire staff for your environment, right, you wanna, you know, a lot of people might shy away from hiring that CSO that got fired because they had a cyber event. Right, right. Oh, maybe they didn't do their job. But the reality is, is those folks, because this is very new. I mean, of course we've been talking about cyber for a couple of years, but, but getting that experience under your belt and understanding what happens in the event. I mean, there are a lot of companies that run things like cyber ranges, resiliency, ranges to put people through the paces of, Hey, this is what have happens when an event happens and are you prepared to respond? I think there's a big set of learning lessons that happens when you go through one of those events and it helps kind of educate the people about what's needed. >>It's a great point. Failure used to mean fire right in this industry. And, and today it's different. The adversary is very well armed and quite capable and motivated that learning even during, even when you fail, can be applied to succeed in the future or not fail, I guess there's no such thing as success in your business. Guys. Thanks so much for coming on the cube. Really appreciate your time. Thank you. Thanks very >>Much. >>All right. And thank you for watching the cubes coverage of Dell tech world 2022. This is Dave Valenti. We'll be back with John furrier, Lisa Martin and David Nicholson. Two days of wall to wall coverage left. Keep it with us.

Published Date : May 3 2022

SUMMARY :

This is year 13 for covering either, you know, EMC world or, uh, Dell world. Well, thank you for having me here. Are you guys peers? I report through his office mm-hmm <affirmative> and then he reports, So you guys talk a lot, you I'm sure you present a lot to the, to the board or wherever the governance structure is. As a matter of fact, I have to do one when I return to, uh, So Steve is gonna say, cyber's the number one priority, I mean, it is, it is one of the hot topics in last night. Do you see you that amongst your peers, Tony? I think that people are quickly starting to understand that you just can't focus Well, Steve, you and I have talked about this, that, you know, the data protection business used to be, especially after that last question is, you know, a lot of people are, are spending a lot of things like, you know, air gaps and so forth. So it's kind of giving the customer, allowing them to keep that freedom of How, how you approach this, that the Dell power protect cyber recovery vault provides to us. Are you interested in a managed service or are you interested in it's the way that you want to go. Route and, and you can, I presume sort of POC it and then expand it and then get more comfortable I suspect we'll end up in a hybrid environment to begin with where we'll some assets on So if you have, uh, all your data backed up in the same data center that your, So how do you guys Steve deal with, with air gap? you know, we replicate a copy of your backup data. if you want to send people to it, depending on kind of what's going on in, in, in your main data center. But, but the reality is if you really are that, uh, concerned about attacks, Uh, I, it has to be resilience. the right people to do certain things, which is why managed services is so important to an organization You got an interesting background, you a PhD in psychology, you're an educator, I think there's a big set of learning lessons that happens when you go through one of those events that learning even during, even when you fail, can be applied to succeed in the And thank you for watching the cubes coverage of Dell tech world 2022.

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Michael Dell, Dell Technologies | Dell Technologies World 2022


 

>>The cube presents, Dell technologies world brought to you by Dell. >>Hello. Welcome to the cube here at Dell tech world. I'm John furry host of the cube with Dave Alon here with Michael Dell, the CEO of Dell technologies cube alumni comes on every year. We have the cube here. It's been two years. Michael, welcome to the cube. Get to see you. >>Hey, John, Dave, great to be with you guys. Thanks for being here. Wonderful to be back here in Vegas with >>You. Well, great to be in person two years ago, we had the cue with the pandemic a lot's happened. We were talking end to end solutions here at Dell tech world in person two years ago, pandemic hits. Thank God you had all that supply for the, for the people having the remote remote end to work now back in person. What's it look like now with, with Dell tech end to end, the edge is important. What's the story, >>You know, edge is, is the physical world. And if you, if you step back from clouds and, you know, multi-cloud, you sort of think about what is the purpose of a cloud or a data center? Well, it's to take data out of the physical world and move it to this place, to somehow enhance it or do something with it and create business value and hopefully create better outcomes. Well, it turns out that, you know, increasingly a lot of that data is gonna stay in the physical world and all of those nodes are gonna be connected. They're gonna be intelligent and we're seeing it in manufacturing and retail and healthcare, transportation, logistics. We're seeing this rapidly intelligent edge being formed. And then of course, with the new networks, the 5g we're seeing, you know, all, all this develop. And so here on the show floor, we're showing a lot of those solutions, but our customers are, are highly engaged. And certainly we think that's a, a big, a big growth factor for the next decade. >>And it's been ING to watch the transformation of the it world and cloudification and the as service, uh, consumption model, which you guys are putting out there has been very successful, but cloud operations is more prominent now on premises and edge and cloud. So the combination of cloud on-premise and edge hardware matters more now than ever before Silicon advances, um, abstraction layers from modern cloud native applications are what people are focused on. What's the story that you cite to the CIOs saying, we're here to help you with that new architecture cloud multi-cloud on premise and edge. What's the main story for you guys with the customers? >>Well, you know, customers want to go faster, right? And they want to accelerate their transformation. And so they wanna shift more resources over to developers, to applications, to access their data, to create competitive advantage. And so we talk a lot about the value line and what are those things below the value line, where we can provide that as a service on a consumption based model and accelerate their transformation, kind of, you know, do for them what we've done inside our own business. And, you know, it's absolutely resonating. We're seeing great growth there. People continue to, to need the solutions, but as we can automate the management and deployment of infrastructure and make it super easy, it gives them a lot of cycles back. >>You know, Michael, my, the favorite part, my favorite part of your book was you were in, I think you were in his, in his home court, in his dining room at Carl Icahn's house. And you said, well, why don't you just buy the company? And then you'll do what you're doing. I I'll buy it back for cheaper. Now, thankfully, you didn't have to do that. Cuz you had an environment of low interest rates and you obviously took it into the other direction, added tremendous value, 101 billion in revenue last year, 17% revenue growth, which was out astounding. When you think about that, um, now we're entering a new chapter with VMware untethered of course you're the chairman of both companies. So how should we think about the new Dell what's next? >>Well, so look, we, we have some unbelievable core businesses, right? We have our client system business and we've all learned during these last two years, how incredibly important it is to enable and empower your workforce with the right tools in the remote and high hybrid work. And we're showing off all kinds of new innovations here. That's a huge business force continues to grow, continues to be super important. Then we have our ISG, the cloud data center, the network of the future, the edge, you know, the, the sort of epicenter of where we're embracing, consumption based business models. That's absolutely huge. Then we have these new, new businesses that we're building with telco with edge, put it all together. It's a 1.3 trillion Tam that we operate in, as you said, more than a hundred billion dollars last year. So there's plenty of room for us to continue to grow and, and expand. And you know, as we make this shift to outcomes, it's obviously more valuable for customers and that, you know, increases our opportunity, increases the, the value we can create for all our stakeholders. >>And number one, number one, share in PCs, by the way, congratulations, again, hit that milestone. All of our gamer, uh, fans in our discord want to know what's the hottest chips coming. What's the fastest machines. What, how's the monitors coming? They want faster, cheaper. What's the coolest, uh, monitors out there right now and, and machines. >>Well, uh, you know, what what's, what's amazing is the, the pace of innovation continues to improve. So whether it's in the GPU, the CPU, the, the resolution, I I'm pretty partial to our 41, uh, display 11 million pixels of fun. And look, I mean, we, we it's, it's, it's clear that people are more productive when they have large screens and all the performance is enabling photo realistic, uh, you know, uh, gaming and photo realistic, everything. And these are immersive experiences. And, you know, again, uh, what companies have figured out to bring it back to, to, to a little bit of business here, John, is that when you, uh, give people the right tools, they're more productive, they're more engaged and look, people are smart. They know what tools are available. And, you know, uh, the thing that actually is most representative of how a person thinks about the tools they have at their organization is actually the thing that's right in front of 'em. And so, you know, this ability for us to provide a pool set of solutions for organizations to keep their workforce productive, to run their applications and infrastructure securely anywhere they want. That's, that's a winning proposition. >>Michael trust was a big theme of your keynote yesterday. And when you acquired EMC and got VMware, it really changed the dynamic with regard to your ability to, into new parts of organizations. You became a much more strategic supplier. I, I would argue. And now with VMware as a separate company, do you feel like you have built up over the, you know, five or whatever years that muscle memory you kinda earn that trust. So how do you see the customer relationship with that regard to that integration that they, they loved the eco. So system competitors might not have loved it so much, but the customers really did love. In fact, the, the U S a, a gentleman yesterday kind of mentioned that, how do you see it? >>You know, customers, uh, are not as interested in the balance sheet and what you know, where different holdings are, what they, they want things to work together, right? And they want partnerships in ecosystems. And certainly, you know, with VMware, even before the combination, we had a powerful partnership. It obviously solidified in a super special way. And now we have this first and best relationship and I've remained the chairman of VMware and super excited about their future. But our ecosystem is incredibly broad. And you see that here in this show floor, and again, making things work together better and more effectively building these engineered solutions that allow people to very quickly deploy the kind of capabilities they want, whether it's, you know, snowflake now working with the on premise and the edge data and more of these, you know, multi-cloud, uh, eco of systems that are being built. It's not gonna be just one company >>You called the edge a couple years ago. You're really prominent in your, in your speeches. And your keynotes data also is a big theme. You mentioned data now, data engineering seems to be the hottest track of, of, of students graduating with data engineering skills, not data science, data engineering, large scale data as code concepts. So what's your vision now with data, how's that fitting into the solutions and the role of data, obviously data protection with cybersecurity data as code is becoming really part of that next big thing. >>Yeah. I mean, if, if you look at anything that is interesting in the world today, uh, at the center of it is data, right? Whether it's the blockchain or the defi or the AI drug discovery, or the autonomous vehicles or whatever you wanna do, there's data in, in, in the middle of that. And of course with that data, well, you've gotta manage it. You, you need compute engines, right? You need to be able to protect it, secure it. And, you know, that's kind of what we do, and we're not going to create all those solutions, but we are gonna be an enabling layer to allow that data to be accessed no matter, you know, where, where it is. And, and, and of course, you know, leading in storage continues to be a super important part of our business. Number one, larger than number two than number three, number four, combined, and, and most of number five as well, and, and growing share. And, and you saw today, the software defined innovations, allowing that, you know, data layer to exist across the edge, the colos, the OnPrem, and the public clouds >>Throughout a stat yesterday. I can't remember if it was a keynote of the analyst round table, but it was 9 million cell towers. And if I heard, right, you kinda look at those as potential data centers talk about that's >>Right. It it's actually 7 million, but, but probably will be 9 million and not, not too long, I don't have the update, but so yeah, the public clouds all together is about 600 data centers. They're about 7 million cellular base stations in the world. Every single one of those is becoming a, you know, multi access, edge compute node. And what are they putting in there? They're putting many data centers of compute and GPS and storage. And, you know, 5g is not about, uh, connecting people that was 4g and before 5g is about connecting things. And there are way more things than there are people, right? And, uh, you know, this, this, this edge is, is rapidly developing. You'll also have private 5g and you'll have, you know, again, embedded intelligence I believe is gonna be in everything this next decade is going to be about that intelligent, connected future, taking that data, turning it into useful outsides in insights and outcomes. And, you know, lots of new businesses will be existing. Businesses will be transformed and also disrupted. >>Yeah. I mean, I think that's so right on and not to pat ourselves on the back day, but we called that edge distributed computing a couple years ago on the cube. And that's, what's turning into the home with COVID you saw that become a workplace, basically compute center, these compute nodes, tying it together as we, what everyone's talking about right now. So as customers say, okay, I want to keep my operations steady, steady, and secure. How do I glue it together? How do I bring these compute node together? That seems to be the top question on, on top of people's minds. And they want it to be cloud native, which means they want it to run cloud-like and they want to connect these compute node together. That's a big discussion point. What's your view on, >>Well, you know, if you, if you sort of have a, a cloud here, a cloud there cloud everywhere, and you, you know, have lots of different Kubernetes frameworks, uh, and you've got, you know, everything is, is spread out, it's a disaster, right? And, and, and it's, it's a, it's a, it's a real challenge to manage all that. So what people are trying to do is create ruthless standardization. It's like, how do you drive cost out and get speed? It's ruthless standardization create consistent environments where you can operate the across all the different domains that, that you want. And so, uh, you know, this is what we're bringing together in, in, in the capabilities that we're delivering. >>And that chaos is great opportunity for you. Um, how are you feeling about VMware these days, new team, uh, give us the update there. >>Yeah. The team is doing well. You know, I think the tons message is resonating. You know, people want Kubernetes and, and, and container based apps, for sure. That's the main, you know, growth in, in, in, in, in new, in new workloads. Uh, but they also want it to work with what they have. Yeah. And they don't want it to be locked into one particular infrastructure. So software finding everything, making it run in all the public clouds, you know, we've had a great success with VxRail, you know, that, that absolutely continues. We have, uh, 200,000 plus nodes, 15,000 customers and growing, we have edge satellite nodes and we continue to work together in SD wan in software defined networking in VMware cloud foundation, uh, you know, expressed, uh, in, in, in all locations. >>You know, one of the things that we've been seeing with the trend towards, um, future of work, which is a big theme, here is a lot of managed services are popping up where the complexity is so ha high that customers want to manage services. Uh, and also the workforce of it's kind of changing. You got a younger generation coming in, how do you see that future of the workforce? The next level? It's not gonna be like, yesterday's it, it's gonna be distributed computing dashboard based. And then you've got these managed services, you know, need to have the training and expertise maybe to run something at scale. How do, how do you see that connecting? Cuz that seems to be another big trend people are talking about, Hey, it's complex someone manage it for me. And I want ease of views. I want the easy button in it. >>Yeah. Well we we've all been at this a while. So we can remember, you know, the beginnings of converged infrastructure and then hyperconverged, which wasn't that long go. And now we have consumption based business models. These are all along the trajectory of the easy button that you're talking about and customers really thinking about the value line, where are the things that really differentiate and add value for their business. And it's not below the value line in those infrastructure areas are creating that easy button with appliances, with consumption based models and allowing them to deploy the scarce resources. They have to the things that really drive their unique differe. And you know, if you look at our managed services flex on demand, all the sort of ancestors and predecessors of apex, those have been great businesses for us. And now with apex, we're kind of industrializing this and, and making it, you know, at scale for all >>Customers, you know, the three of us, we go back, we, we, our first interactions with you separately, we're in the nine. And then we reconnected in the 2012. I think it was Tarkin Mayer had a little breakout session with CIOs. You brought us to early on a Dell tech world in Austin. And of course it was, >>It was just Dell world. Then Dell >>Four, we had Dell tech, you and then EMC world in 2010 was our first cube. And now that's all come together here in Las Vegas. So, you know, it's been great. Uh, the three of us come together and so really appreciate that. Yeah. >>Awesome. Absolutely awesome. >>Well, you know, really appreciate you guys being here, the wonderful work you do in thank you in, you know, bringing out the, the, the stories and, and showing off and helping us show off the innovations that, you know, our team has been working on. You know, during the past year >>It's been great in conversations and, and on a personal note, it's been great to have, uh, chat with all the top people and your company. Appreciate it. Um, someone told me to ask you this question, I want to ask you, you, we've all seen waves of innovation cycles up and down. We're kind of on one. Now you're seeing an inflection point, this next gen, uh, computing and, and web three cultural shit F with workforces and distributed computing decentralization. You mentioned that DFI earlier, how do you see this wave coming? Cause we've seen cycles come and go.com. Bubble kind of looks the same as the web three NFTs and stuff. Now it seems to be Look different, but how do you see this next wave? Cuz looking back on all the other ones that you you have lived through and you rode >>Well. So, you know, the, the way I see it is is, uh, to some extent, these are like foundational layers that have to be built for the next phase to occur. And if you look at the sort of new companies that are being founded today, and we see a lot of those, you, you, you, you see'em, we invest in a bunch of 'em, you know, they're, they're not going and, and kind of redoing the old foundational layers, they're going deeply into vertical businesses and, and disrupting and adding value on top of those. And I think that's, that's really the, the point of, of technology, right? It's enabling human progress us in, in all fields, it's making us healthier. It's making us safer. It's making us more successful in everything that, that we as humans do. And so all these layers of technology are enabling further progress and I think it's absolutely gonna continue. It's all been super exciting. Yeah. You know, so far for the first several decades, but as I, as I believe it, it's, it's just a pre-game show. >>And it's clear your strategy is, is, is really building that foundation of a layer, hardening it, but making it flexible enough, anybody read your book, you're a technology, visionary. A lot of people put you in a, you know, finance bucket, but you can, you can see that you can connect the dots. And that's what you're doing with your foundation of layers. You that's where you're making the bets, isn't it? Uh, you don't can't predict the future. You've said that many times, but you can sort of see where it's going and be prepared for >>It. Well, you, you, you know, you think about any company in, in the industry or any public sector organization, right? Uh, they're, they're, they're wanting to evolve more quickly and transform more quick, more quickly. Right. And we can give them an infrastructure or set of tools, a set of capabilities to help them go faster. >>Yeah. And the other one thing in the eighties, when you started Dell and we were in college, there was no open source really then if look at the growth of open source, talk about those layers, open source, better Silicon GPS, faster, cheap >>More now and now we even have, uh, open source instruction sets for processors. So I mean the whole world's changing. It's exciting. You have people around the world working together. I mean, when you see our development teams, uh, whether they're in Israel or Ireland or Bangalore or Singapore, Hopton Austin, Silicon valley, you know, Taiwan, they're, they're all, they're all collaborating together and, you know, driving, driving innovation and, and, and our business is not that dissimilar from our customers >>Like great to have you in the queue. Great. To have a physical event. People are excited. I'm talking to people, Hey, haven't been back in Vegas in two years. Thanks for having this event. Great to see you. Thanks for coming on the cube. >>Absolutely. Thank you guys. >>Michael Dell here in the cube CEO of Dell technologies. I'm John far, Dave Volante. We'll be right back, more live coverage here at Dell tech world.

Published Date : May 3 2022

SUMMARY :

I'm John furry host of the cube with Dave Alon here with Michael Hey, John, Dave, great to be with you guys. Thank God you had all that supply for the, for the people having the remote remote end to work now Well, it turns out that, you know, What's the story that you cite to the CIOs saying, we're here to help you with that new architecture cloud Well, you know, customers want to go faster, right? And you said, well, why don't you just buy the company? And you know, as we make this shift to outcomes, And number one, number one, share in PCs, by the way, congratulations, again, hit that milestone. all the performance is enabling photo realistic, uh, you know, uh, And now with VMware as a separate company, do you feel like you have built up the kind of capabilities they want, whether it's, you know, snowflake now working with the on premise and how's that fitting into the solutions and the role of data, obviously data protection with cybersecurity And, and, and of course, you know, And if I heard, right, you kinda look at those as potential data centers talk about of those is becoming a, you know, multi access, And that's, what's turning into the home with COVID you saw that And so, uh, you know, this is what we're bringing together Um, how are you feeling about VMware these days, everything, making it run in all the public clouds, you know, How do, how do you see that connecting? So we can remember, you know, the beginnings of converged infrastructure Customers, you know, the three of us, we go back, we, we, our first interactions with you separately, It was just Dell world. So, you know, it's been great. Well, you know, really appreciate you guys being here, the wonderful work you do in thank you in, Cuz looking back on all the other ones that you you have And if you look at the sort of new companies that are being founded today, you know, finance bucket, but you can, you can see that you can connect the dots. And we can give them an source really then if look at the growth of open source, talk about those layers, open source, you know, driving, driving innovation and, and, and our business is not that dissimilar from our Like great to have you in the queue. Thank you guys. Michael Dell here in the cube CEO of Dell technologies.

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Randy Rowland & Holland Barry, Cyxtera | Dell Technologies World 2022


 

>>Welcome back to the cubes coverage of Dell tech world 2022. My name is Dave Volante and I'm here in our cube studios in Massachusetts getting ready for the first in person DT w since 2019, you know, Charles Phillips, the CEO of Infor and former Oracle ex once set on the cube friends, don't let friends build data centers anymore. It's just not the best use of capital for most companies, unless you happen to be in the data center business like Sexter organizations wanna make hybrid connections to the cloud. They need a partner that knows how to build and manage world class data centers that are both efficient and resilient. And in this segment, we're gonna talk about the importance of hybrid strategies for organizations, how they're approaching hybrid and why a partner strategy is important to support the next decade of digital transformation initiatives. And with me are Randy Roland. Who's the COO of six Tara and Holland Barry, who is the field CTO for the company. Gentlemen, welcome to the cube. Thanks for coming on. >>Thank you. >>Good to meet her. Thanks for having us. >>Hey, Randy, as a relatively new player, unlike a lot of data center operators, Cera, you're not shackled by decades of technical debt. Tell us more about the company. >>Yeah. So as you, uh, already discussed Ceras a data center company, and we're one of the few that can provide colocation globally. And so that allows our customers to scale, uh, across the globe, as our business scales, we operate in 28 markets. We have over 60 data centers and we continue to add more dots to the map based on customer demand. And the primary way we differentiate is that we've built a true global data center platform. And what do I mean by that is that we have a combination of 2300 customers, uh, enterprises, technology, service providers, government agencies, we're a leader in interconnection. Uh, we have a commitment to carry neutrality and to provide low latency access to all the different cloud platforms. And we've made major investments in developing our own technology in house. And this will come out. As we talk about hybrid cloud is to make our data centers easier to consume. Uh, we live in a cloud first world, and so we've got to be able to be responsive and be able to deliver capacity on demand and to allow our customer members to dynamically connect to each other so they can start to consume these valuable services. And so that's really what we're doing at Cera. >>You know, Randy, just a follow up is because when the cloud first came out, everybody said, oh, companies like, like yours, Dana data center operations are toast. And the exact opposite happened. It was like this rising tide lifted all boats. The, the business is, is booming. It's, uh, it's actually quite room, isn't it? >>Yeah, actually it's a good point. We actually lean into, uh, cloud consumption. I think, uh, if you remember, the cloud operates in four walls. And so when a company, um, actually starts to deploy and leverage more, they need a place to land their digital infrastructure hub, where they can make connections to all the different cloud solutions they're gonna consume. And they're using their own internal resources at the same time. And so the more that we adopt cloud, um, and lean into cloud, the more likely our customer gonna choose us. And back to your opening comment about, uh, the, the quote from the Oracle executive in, in my career, I've been in the data center business for a long time and it, it's definitely a generational thing. We have newer generation of it leaders when they think about their internal data center, their actual internal data center is ours. They're thinking about their own four walls sitting on their own property like they did historically. And so, uh, they view internal data centers as the contracts they have, uh, with six companies like six. >>Excellent. All right, Holland, let's bring you into the conversation. What are you seeing with, with hybrid cloud strategies? You, why are companies choosing hybrid? Give us some color there. >>Yeah, I think, you know, we, as a company sit in an interesting confluence of some workload movements, if you will. Um, so I think there's been, in some cases, an overcorrection in the public cloud, people thought that a cloud first strategy meant that you have to throw everything up in a public cloud. Uh, especially over the last couple years when we had, you know, the surprise of a large remote workforce. And as you mentioned at the top of the call, Dave, we also have folks with the shrinking appetite to own and operate their data centers, right? So the hybrid approach is a, um, a selective methodology to really look at the applications, uh, look at the strengths of each one of those venues, where you can run your applications and workloads, and really choosing the one that uses the strengths. And there's several, uh, drivers behind that. Uh, some of them are cost. Some of them are performance. Some of them might have to do a security or data sovereignty. Um, so you can really match those requirements and those business outcomes that you're looking to achieve, uh, and align them with that platform. That's that's best suited to serve it. >>So you mentioned a few of 'em, but I wanna sort of stay on that for a minute. Is it, is it, you know, egress cost, everybody talks about that, you know, latency proximity to the cloud. I mean, I think there's a lot of times, I think the ideal situation is you put your high performance, you know, transaction low latency stuff in one of your data centers. And, you know, a lot of the data is, is in the cloud that you might need access to. But is there other innovation, you know, talk a little bit more about the drivers that you're seeing with customers? >>Absolutely. We, I think, um, as it relates to data gravity and the potential relation to egress charges, that is a huge, uh, consideration, cuz there's a cost and a performance component to that. If you decide you want to take that data and move somewhere else, if it's in the public cloud, you're gonna pay some, uh, pretty large egres fees, but there's certainly other drivers, um, performance being another big one. Uh, if I've got a, a data lake or, or a big data analytics platform or maybe an AI platform that needs to live close to the data. Um, and especially if those workloads that are associated with crunching, the data are kind of high steady state, maybe even mission critical workloads that is certainly a workload profile. That's better suited to run within our four walls. You can have those CPU or GPU comput nodes sitting right next to those large data sets, operating with each other at land speed. Um, so in terms of the drivers behind, uh, making a, a venue change, if you will, I think cost is one of the biggest ones that we see and, and maybe performance and security following close after. >>So, so how are customers approaching hybrid? Can you paint a picture of kinda what that connection looks like and how, how they, you know, land on their strategies? >>Yeah, absolutely. So they're doing, uh, what I like to call a workload appropriateness, uh, exercise. And as they think about recalibrating where those workloads live, exactly what I said before, they're looking at the strengths of the platform and, uh, lining up those application profiles to live in, in the appropriate place. We have a unique advantage, uh, because of our interconnection profile and our adjacency to public cloud platforms, where if people want to have application tiers that may be sent on both sides of the fence, if you will, uh, we have super, super low latency connections. You can connect, you know, layer two, uh, maybe out to AWS, um, and, you know, have your VPC on one side, have, uh, you know, dedicated single tenant environments on our side and have those applications interact with each other. And then in a super low latency fashion, >>Hey, lemme just ask a follow up question on that. Because I remember the Y2K days, there was a, a lot of activity, a lot of spending and then CIOs wanted to look at their portfolio and, and rationalize that portfolio. When you talk about workload appropriateness, are you seeing a similar application rationalization exercise going on or is it just a Hey can spending, >>Uh, absolutely. We're seeing rationalization and I think what's happening is folks are getting a little more savvy about forecasting, the growth of their application, uh, the growth of the data associated with it, what the cost may be associated with needing to move them around to different venues. Um, and so we're, we're definitely seeing people look at those numbers and make decisions about workload placement based on that analytics and, and kind of knowledge of what it means down the road and also where the data might need to live locally too. We're seeing people, uh, being a little more cognizant geographically around data where it lives and how that relates to where the computer associated with that data is. >>Yeah. Hey Randy, can you tell us a little bit more from a business perspective about the Dell partnership? How did that come about, you know, who does, what, what are the swim lanes overlaps? Maybe you can help us understand that. >>Yeah, so we're very excited about, uh, our Dell partnership, as you can imagine, with as many customers and many data centers, as we've got deployed, we have Dell, uh, located it in a large percentage of our customer environments. And so it's just natural that we work together to figure out how we can continue to meet, uh, our customer's needs. And so the core idea that I'm excited about around Dell is that Dell has an excellent technology platform in all fronts, they've got great compute and storage and all types of software solutions. And what we want to do is help them make their platform more on demand. And so what do I mean by that? If you think about the historical, uh, time, it takes to deploy a traditional colo environment from the time you spec the cage, do you ship the equipment, you install the network, you rack and stack the equipment, unload the cloud stack. >>It takes weeks to months to deploy. And so what we're doing is working very closely with Dell to look at our existing customers and new prospects that are interested in their platform and how can we pre-provision that capacity in, in the data center make it so it's already plugged into the data center already is powered up. It's connected to the network and a customer can purchase it on demand. And so the idea behind this is how can we give our customers all the benefits of Kolo, which is what, uh, Holland was talking about a minute ago, but deliver that platform at the speed of cloud. And that's really the essence of the partnership we have with Dell. Uh, we think it could be explosive. Uh, we think there's a lot of opportunity, not only, uh, for us, but also for Dell as they continue to retain their customers and their customers go through tech refresh cycles, if they can have on demand technology that they're already familiar with, they can get the benefits that you get from co-location at the speed of cloud. And that that's what our, the, the basis of our, our relationship. >>Yeah. Thank you. So Holland, I mean, Randy was saying one of the pillars of Dell tech world this year is the whole as a service thrust. And, you know, essentially what it is, my, my viewpoint is Dell's building out its own cloud. That's, you know, it's, it's its aspiration I think, is to connect on-prem to, through hybrid, to public clouds across clouds, out to the edge extract that all that complexity and you guys would be a key part of that from a, from a CTO's perspective, that's a different mindset. I mean, it changes the way we manage, think about procure, you know, spend, uh, um, and, and maybe that even the technical configurations of, of how we deliver and consume it, you give us some thoughts on that. >>Absolutely. Look, I think what we're doing is we're laying the foundation for a truly hybrid experience. Um, Randy mentioned, uh, us going through great lengths with our technology partners like Dell and make the data center consumable in an automated fashion. And so as we increasingly move into technologies like containers and using coordinators managers like Kubernetes, we really now have the ability to make a true hybrid experience. And if you think about the experience of deploying, you know, in a data center, whether it's your own or a co like ours, that was, you know, a 60 to 90 day conversation to, to get that infrastructure spun up. And so now if you can consume public cloud resources, just like we've been used to doing where you can swipe a card and get access to infrastructure in a matter of minutes or hours have the same experience with us, we've kind of closed that last mile of infrastructure delivery. And the other neat thing about this is, uh, if you have a cloud first mandate, if some of those workloads are running a ter data center, uh, we check all those same boxes, right? Uh, we, we have infrastructure that sits off X. We have a global platform. Uh, we have, you know, highly automated environment. So you can really now start extracting yourself a little bit from the infrastructure and start focusing on the important stuff, which the applications that sit on top. >>So from a security standpoint, you have a similar, you know, the cloud guys talk about the shared responsibility model. Is that a similar model that, that you guys have? Can you describe that? >>Yeah, it's, it's, it's very analogous to this shared responsibility model and, and public cloud. We give a little bit more control to our customers, like things like, you know, dictate maintenance windows. Um, we give a little bit more control in terms of access to the infrastructure. Uh, it's one of the reasons that organizations like running infrastructure with us is because we can hand off control to these certain things that the lower levels of the infrastructure stack versus that higher level of abstraction that happens with public cloud. >>And what, what kind of skills are you after, uh, these days? Is it people that can squeeze, you know, more power and, you know, more efficient cooling, uh, is it infrastructure management? You mentioned Kubernetes before. What, what matters to a company like yours from a skill standpoint? >>Yeah. And to terms of our staff, it is at the lower, uh, levels of the stack, if you will. So maybe going, you know, up to, uh, layer two or three, if we think about the OSI model. So certainly power engineering, cooling engineering, the stuff that physically runs our, our data center, that's our meat and potatoes. That's important to us, but as you consider our digital platform, um, certainly the networking, uh, know how knowledge of the entire stack, knowing how things are architected, understanding how cloud works, how understanding how cloud connectivity works. These are all super, super important skill sets. So we span the spectrum a bit. Um, but it's less on the upper ends of it, you know, kind of going up to layer seven, >>Although I'd imagine that data center automation is obviously a big part of your, your IP, right. Is that something that you have guys bring to the table? Yes. >>Yeah, it's actually one of our key innovations is around how we've architected our software platform, how we do our automation, uh, how we run our network. Uh, we we've, uh, built a, a super, super innovative SDN fabric that powers all of our Metro regions that enables the delivery, the infrastructure that hangs off of it. Um, so yeah, a huge percentage of our I P is around that software innovation and, uh, networking automation. >>Great. Randy, I wonder if you could close it out for us. Uh, I'd love your thoughts on where you'd like to see the Dell partnership go and any other, you know, information you'd like to leave the audience with. >>Yeah. I think you've asked a couple questions about the perspective from a CTO and the way that we want to build our solutions is if you are a CTO or if you're a cloud architect, what we are trying to build is a set of Legos to allow you to assemble your ultimate hybrid it solution to use a combination of traditional colocation, where you have equipment that you own, that you manage on demand, bare metal from great partnerships, like where we have with Dell, that can augment what you have in colo have access to a rich ecosystem of technology providers that sit in the same data center markets so that you can start to, to actually augment your it architecture with a lot of our, um, uh, solution providers that sit within our, our, our markets access to cloud OnRamp. So you get low latency access to public cloud to start to leverage some of the technologies they have, and also have the ability to switch, right? If you start with one cloud cloud provider, and at some point you find something more cost efficient, or a little bit more architecturally, uh, built that we can, uh, uh, facilitate that switch. And then also to have connectivity to all the different network carriers that we have. And so, and, and also to do it globally, right? And so our mission is to give the CTO and the cloud architect, the ultimate Legos, uh, to build their custom solution, it's highly, um, cost effective and meets all the technology requirements. >>Yeah. Hedging that risk and having exit strategies, I think is huge. Every, every customer needs to think about that, uh, before they, they dive into the cloud. Okay, guys, we gotta leave it there. Thanks so much for coming in the cube. Great discussion. >>Thank you. Thanks for having us. >>And thank you for watching our ongoing coverage of Dell technologies, world 2022, the in-person live version where we insert great deep dive interviews like this one that focus on key customer topics. Keep it right there. You're watching the cube.

Published Date : May 3 2022

SUMMARY :

It's just not the best use of capital for most companies, unless you happen to be in the data center business Good to meet her. Hey, Randy, as a relatively new player, unlike a lot of data center operators, Cera, And so that's really what we're doing at Cera. And the exact opposite happened. I think, uh, if you remember, the cloud operates in four walls. What are you seeing with, with hybrid cloud strategies? Uh, especially over the last couple years when we had, you know, the surprise of a large remote workforce. And, you know, a lot of the data is, is in the cloud that you might need access Um, so in terms of the drivers behind, uh, making a, you know, have your VPC on one side, have, uh, you know, dedicated single tenant environments on our When you talk about workload appropriateness, are you seeing a similar little more savvy about forecasting, the growth of their application, uh, How did that come about, you know, who does, what, what are the swim lanes overlaps? uh, time, it takes to deploy a traditional colo environment from the time you spec the And so the idea behind this is how can we give our customers all the out to the edge extract that all that complexity and you guys would be a key part of that from a, And so now if you can consume public cloud resources, just like we've been used to doing where you So from a security standpoint, you have a similar, you know, the cloud guys talk about the shared responsibility model. We give a little bit more control to our customers, like things like, you know, dictate maintenance windows. Is it people that can squeeze, you know, more power and, you know, more efficient cooling, but it's less on the upper ends of it, you know, kind of going up to layer seven, Is that something that you have guys bring to the table? uh, how we run our network. go and any other, you know, information you'd like to leave the audience with. the way that we want to build our solutions is if you are a CTO or if you're a cloud architect, the cube. Thanks for having us. And thank you for watching our ongoing coverage of Dell technologies, world 2022,

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Kris Lovejoy & Michelle Weston | Dell Technologies World 2022


 

>>Welcome to the cubes coverage of Dell tech world 2022. My name is Dave Volante and I'm currently in our studios outside of Boston. As we prepare to gather for the first in person Dell technologies world since 20 19, 1 of the major structural change and the technology business during the pandemic was IBM's spin out of Kendra. A world class technology services provider that lived inside of IBM. Kendra is a large business with trailing 12 month revenues north of 18 billion. It's got 90,000 employees worldwide. Kendra has long term predictable cash flows. And in my view is one of the most undervalued companies in the technology sector. As a separate company, Kendra is able to turn many of its former internal IBM roadblocks into tailwinds and ecosystem. Partnerships are one of the best examples of new opportunities that are opening up for the newly separate at company. In this next segment, we're gonna dig into a new partnership between Kendra and Dell technologies and what is the most critical priority for organizations today? Cyber resiliency and with me are two really impressive and talented guests. Chris Lovejoy is global security and resiliency practice leader at Kendra. Michelle Weston is vice president of, of global offerings for security and resiliency also at kindred ladies. Welcome to the cube. Thanks for coming on and spending some time with us. >>Thank thank you. >>Okay. Let's zoom out a little bit and start with a big picture. What would you say are, are the one or two major trends or changes even in cyber that you've seen since the pandemic, maybe Chris, you could start us off and Michelle, you can chime in. >>Sure. Happy to. And, um, you know, I think part of this actually preceded the pandemic and, um, you know, the fact is, you know, a lot of organizations have been engaging in the adoption of new technologies, you know, be it cloud AI IOT, what, what, whatever that may be. Um, and they've been introducing that technology without, um, adequate security control and during the COVID pandemic, um, when, you know, technology transformation happened for existential reasons, what we were seeing is organizations throwing at even more technology at cyclic, right, with absolutely no security control whatsoever. And in the meantime, the regulators who are, you know, watching this in, you know, horror are introducing new requirements in and around, um, what we're calling cyber resilience today. And it's all based on this concept that, you know, conventional cybersecurity assume that the adversaries could be kept out of organizations. >>Um, you could protect the organization and sort of block it, um, as rising numbers of disruptive attacks, like, you know, ransomware attacks have shown those approaches don't work. And so, um, what we're seeing is that the market is really moving toward this concept of cyber resiliency, which goes beyond cybersecurity. It assumes that the advanced a adversaries are frankly, many adversaries can overcome, um, conventional protections and that, um, they, that organization need to prepare to recover. Um, so our approach, the approach that we're taking to the market is really to help organizations in binding security plus continuity plus disaster recovery, then giving them the ability to anticipate, protect, um, with stand and recovery from any adverse condition associated with their cyber real estate. Um, and this is why we're so excited to work with Dell, uh, because they're really, uh, paving the roads for us to actually, you know, work together in solving these needs for our clients. >>Got it. That makes sense. And now Michelle, as Chris was saying, these worlds are coming together. What used to be adjacencies, oftentimes they, after thoughts, bolted on, and now you've got the work from home and, and hybrid work, not to mention, as Chris was saying, you're injecting AI and all this data, you know, this is a complicated situation for a lot of people, isn't it? >>Yeah. And it was only even more complicated during, during the pandemic as well. I think, uh, another trend that we saw was the end enterprise was outside the enterprise, right? Uh, everyone was working from home. They weren't in the data centers, their own resiliency and security protocols were already at risk because they were so manual and people intensive. And yet we know, you know, the bad actors actually took advantage of, of that right. Uh, data centers were, uh, less monitored. Um, we had all of the employees working from home. Now, the enterprise is outside of the enterprise, but you still need security and resiliency for all of those endpoints. Right. And I think that's driving a higher need, um, coming out of the PA the pandemic and even with this hybrid model, okay. We'll return to work, but not, not in the same fashion that we did prior to the pandemic. >>That's the new reality. The other thing that I would say is that those customers that had adopted cloud already and cloud enabled their business, they were able to fare, um, the best during the pandemic. They were able to sustain their businesses. Um, alternatively, and it's kind of a different lens to it. I think the pandemic actually drove new ways of working and some really creative solutions. I mean, if you look at, um, you know, food delivery services that, uh, proliferated during the pandemic, or, uh, that are now offering fitness online, um, fitness classes online, people had to think, um, intelligently and, and creatively on how they sustain their businesses. So I think all of that's coming together, but certainly this need of, as you said, not thinking of security and resiliency as an afterthought, but as a forethought planning for those things efficiently and effectively, that we find customers that do that, uh, do it the best. And, uh, I think that Kendra offers a unique value pro in here because bringing both together is a journey that we started a couple of years ago that we've only accelerated with the, uh, spin of the Kendra company. >>Yeah. Interesting. So I wanted to talk about that partnership because mm-hmm, <affirmative>, you know, Dell's got this massive channel, it's got infrastructure technology expertise, uh, but Dell, you know, Dell's a product company, Kendra is a services company, so it's a really good match in that sense. Right. Uh, maybe you could talk about how the partnership came together and, you know, what are the critical aspects that folks need to be aware of? >>Yeah. I would say Dell's an excellent partner for us and they have been for a number of years. So in a lot of ways that's not new. Okay. Uh, we've been partnering in market together for quite quite some time. In fact, the solution that we'll talk about today was first put into market in 2018. And you're absolutely right. We, we come together in the best ways. They're leveraging our strengths with regard to manage services, professional services. And we are certainly looking at them as a key technology provider, um, for our portfolio, we've worked together for years. Uh, we manage backup environments based on their data protection solutions, including data domain, but what was unique. And I think we were both ahead of the market at the time, um, was the 2018 solution that we put in to market and have only enhanced and augmented it ever since it's, it's called, um, cyber volt is, is the solution from Dell technologies. >>We certainly manage that solution in market for them today. And then we have unique differentiation in our Kindra portfolio that we've integrated with that and add to, um, their cyber incident recovery features, um, Dell initially put the solution in market coming out of, um, some of the ransomware attacks that they had cyber attacks that they had. They realized there was a need to protect the large data domain install base around the world. Um, they developed some proprietary solar solution, uh, software on top of their large data domain boxes and, and any cyber incident recovery solution. You need a, a few things you need the ability to assure imutable storage, a, a copy that you can assure has not been altered so that when you initiate the recovery, you know that you've got a clean copy and you're not propagating whatever is there. Um, so the solution has that, um, it has the other component that you need, which is the ability to scan the data for anomalies, right? >>So they're scanning the backup files continuously to look for anomalies. And then lastly, you need some form of data mover, which the data domain, um, solution offers. So they came to us in 2018 and said, look, we've got this solution. We think we're ahead of the market. Uh, we were also investing in cyber incident recovery with a key asset that we acquired in market in 2015, um, that we've continued to bake cyber incident recovery features and functions into, and they said, let's marry the two. And let's have you provide all of the managed services capabilities around this for clients. Um, that is a key piece because when it comes to cyber, uh, there's always a level of confidence that customers have, right? Yes. I can recover from any adverse condition. If you ask them, can you recover from a cyber attack with a hundred percent assurance? I don't think there's a customer today that could say given how sophisticated and how much these, these attack vectors are changing, that, that they, they have that a hundred percent confidence level. So a managed service provider, a phone, a friend in the event of is a, is a unique value proposition. Um, and that's what the two companies are bringing together, uh, for customers today. >>Got it. Thank you. So, so Chris, maybe as a services company, you, you, you have to be ignite, you know, to technology, you know, the best fit, et cetera. But, but prior to the spin, we never would've heard it, something like this. And so what, maybe you could talk about the partnership from your perspective. >>Yeah, no, absolutely. And I, I do wanna, um, you know, sort of double click on this a little bit, you, and you mentioned it in your opening, you know, headwinds being wins now. And I think this is important, incredibly important. You know, what people don't realize about Kendra is that, you know, we were never able to, as the services organization, um, that was really focused on strategic outsourcing and providing other kinds of services to, uh, clients while under the IBM banner are really never able to talk about the technical depth that we had across any number of platforms, including, um, the hyperscalers. And we have thousands upon thousands of people with hyperscaler certifications. Um, we have experience with pretty much every security and resilience technology out there. Um, we have broad and early with organizations like yours, that we were never able to speak about now, you know, when it comes to a client, you know, let's be realistic. >>Everybody is engaged in some sort of it modernization program. And while, and we have to realize also that those it modernization programs, you know, oftentimes they have no destination per se. You know, we talk about them as a journey, but we, if no destination, they just keep going and going and going. And the directions change every day, depending on, you know, what the strategic, uh, requirements are from whatever C-suite, you have, you know, sitting at the table, uh, what the competitive trends are, what the market is telling you, et cetera. And so what clients are saying to us is that the value we offer is that we can untangle the mess. That is their environment. We can meet them where they are, we can get them where they wanna go. And so, you know, when it comes to a relationship with Dell, you know, we believe that, you know, particularly in the area of security, in resilience, that there is a unique proposition to be had around the services and the cross platform experience and certifications and skills that our, um, our teams have married with the technology advances that Dell has made in the, in, in the world, as well as our experience in, you know, sort of the two that has have been frankly, hidden over the past few years. >>I think we have some, uh, something unique that we can offer to the market. Particularly, as I said, in this space of security and resilience, where all of our clients are, you know, looking for some sort of solution to this, you know, gee, I can't spend enough money to protect myself. I need to make sure that if the worst happens that I can bring myself back again, that's what we can do for our clients. >>Great. Thank you, Michelle. I wanna go back to the solution for a moment. You mentioned a number of things, integrations. I got like a zillion questions here. I'm interested in what kind of integrations you talked about imutability where does, where does that occur? Is that in the cloud? Is that the, you know, Dell technology is scan for anomalies again, what is that? Is that some kind of, you know, AI magic, you got a high speed data mover. Is there an air gap involved, maybe help me fill in some of those gaps. >>Yeah. And I think you, I think you've netted out the solution. Any cyber incident recovery solution in my mind would have those three things. They have some form of imutable storage. Uh, this could be cloud object storage in the case of the Dell solution, they're actually using their retention lock feature on the large data domain devices. Right? So think of this solution as having two data domains, they both have this retention lock feature. That's the imutable storage. They're able to move data and forth between the two, uh, that's another key piece. And then finally, for any incident recovery solution, you need the ability to scan and make sure that there aren't anomalies, um, in this case, in the backup files. So they're using a, a third party to scan thatno scan those files for anomalies. And when when's detected, that kind of gives the indication that something may be there and then they can go in and triage it and, and, and clean the environment if needed. >>Um, so we certainly manage that end to end, and that is one approach. It is an on-premise approach. It uses the data domain, uh, technologies. We know that clients have a lot more than that, right? So where Kendra comes in with its cyber incident recovery solution that also integrates with Dell's cyber incident recovery solution is we support cloud, um, multiple infrastructure. We have also imutable storage that we leverage. Um, and then in terms of our anomaly scanning capabilities, in this case, we're using technology that we had originally developed in IBM research that we integrated into the software product. Um, again, this is on an acquisition we did in market five years ago, called son Nobi. It's a software product. Um, it ingests and automates all of your workflows in the, in, in the event of any failover failback, any, uh, outage, including cyber and that technology underpin a lot of what we do on the incident recovery perspective, Dells use data domain. >>We've used the software, all both solutions have all three components of the cyber incident recovery, uh, solution when they're integrated, there's real power there, right? Because now you're looking at protection, not just of the backup environ, um, but all environments, including production, you're looking at being able to scale beyond OnPrem. Um, and more importantly, you're looking at the speed to recover, right? The not needing to rehydrate the data, but to be able to recover with the RTOs and RPOs that are expected, um, of our customers on the resiliency orchestration side, the Kendra solution. Um, this is, this is push of a button fail over, fail back in the event of an outage. Um, you can recover the entire hybrid estate in the matter of minutes and what we know with respect to any outage it's costly. We know know that downtime is costly, but with respect to cyber, we know that that's more costly than a typical outage, sometimes four X, um, you don't always recover from the brand damage from the loss of customers. So being down and, and coming up as quickly as you can, with the additional data verification, data validation and assurance that you're not propagating, whatever is there is the value prop, um, that both CU, both companies are really serving. >>And where does an air gap fit in into this equation? Is that yet another layer of protection what's best practice there? >>Um, so think of the air gap is just between the data movement and the immune storage, right? You need to be able to cut connection in a way, right. That is an air gap solution. And it's based on the imutable storage that both have. >>Okay. And that would be, it could be local, I guess, but it also could be, it should be maybe remote. Yes. Mm-hmm >><affirmative> okay. Exactly. And, and the ability to manage and orchestrate that air gap is a key value prop again, of the Kendra solution. >>Okay. And so I've mentioned local or remote. I mean, obviously the trade off is recovery time, you know, uh, I guess RTO, um, but, but <laugh> and RPO. So a lot of layers is, is what I'm hearing is that's always security pros in this framework. >>Let me give you another example, the reason why this is so important. Um, most of our Dr. Processes today, they all rely on people, right? We had a large client that was impacted when we were IBM. They were impacted with pet. They had a great Dr plan. They were a customer of ours. Um, we managed that service for them. Their Dr. Plan was still people intensive. And when that attack happened, it took out the badge readers to the people that you've invested in. Can't get on site to manage the incident, can't bring up the environment. And then if you look at going back to the very beginning of our conversation, COVID being sort of, uh, another way that that happened with access and the ability to continuously monitor and have the people on site that ability was impacted. So this is where you need to invest in technology, uh, P and processes to make sure that you are as robust as you can be. And as Chris said, your ability to anticipate with stand and recover from any adverse condition, that's, that's the value prop that our global practice brings. Yeah. >>To your, to your point, the adversary is well funded and motivated. Chris, we'll give you the last word, where do, where do you wanna see this partnership go? You know, kinda what what's next? What should we look for in the coming months and in, in years? >>Yeah. I'm, you know, I think, you know, very simply, and I'm going put my CISO hat on right. For a minute, because I think it's important to speak, you know, for the customer as a customer, you know, at the end of the day, I, I think most C-suite executives do don't realize the extent to which security, continuity and disaster recovery have been separate silos. And what is shocking to our clients when they get into a ransomware event in particular is the fact that they have their, um, systems, their services, their data is locked up, their backups have been sort of implemented or have, have been, you know, sort of subverted. They call in the pros, they call in the folks that help them with the incident response. The incident responders are able to identify the ransomware strain. They're able to contain the ransomware strain, but the damage is done. >>Now, what, how do you bring the environment back? How do you that the data is good? How do you, how do you find the system configurations and load them again? In what order do you load them? What they don't realize is that security and recovery, they have to be merged together. And so what I think that we can do it, it's not just, you know, build customer demand is not just sell a solution. We can really help clients. And so my hope is that we are able to bring cyber resilience into every organization, every large enterprise out there that needs to, you know, continually service their clients and their employees. They need to stay in business that we're able to bring the solution to them in such a way that they're able to, you know, bring back their environments to serve their clients when the worst does happen. >>Great. Yes. Thank you. We're definitely seeing that data protection world and the cybersecurity world. They, they adjacencies, but they really are coming together and part of a comprehensive plan. Okay. We have to leave it there. Thanks so much folks for coming on the cube really appreciate your time and your insights. >>Thanks for having us. And >>Thank you. Thank you for watching the Cube's coverage of Dell technologies world 2022. Keep it right there. We're running all week with live coverage from the show floor. We're pumping in deep dives like this one throughout the week. So don't go away.

Published Date : May 3 2022

SUMMARY :

one of the best examples of new opportunities that are opening up for the newly separate at company. What would you say are, the pandemic and, um, you know, the fact is, you know, a lot of organizations have uh, because they're really, uh, paving the roads for us to actually, you know, you know, this is a complicated situation for a lot of people, isn't it? And yet we know, you know, the bad actors actually took advantage I mean, if you look at, um, you know, food delivery services that, uh, but Dell, you know, Dell's a product company, Kendra is a services company, the time, um, was the 2018 solution that we put in to market and have so the solution has that, um, it has the other component that you need, And let's have you provide all of the managed services capabilities maybe you could talk about the partnership from your perspective. And I, I do wanna, um, you know, sort of double click on this a little bit, and we have to realize also that those it modernization programs, you know, oftentimes they have no you know, looking for some sort of solution to this, you know, gee, I can't spend enough money to protect Is that some kind of, you know, AI magic, you got a high speed data mover. you need the ability to scan and make sure that there aren't anomalies, Um, so we certainly manage that end to end, and that is one approach. outage, sometimes four X, um, you don't always recover from the brand damage And it's based on the imutable storage that both have. Yes. And, and the ability to manage and orchestrate that air gap is a key you know, uh, I guess RTO, um, but, but <laugh> and And then if you look at going back to the very beginning of our conversation, COVID being sort Chris, we'll give you the last word, For a minute, because I think it's important to speak, you know, for the customer as a customer, And so my hope is that we are able Thanks so much folks for coming on the cube really appreciate your time and your insights. And Thank you for watching the Cube's coverage of Dell technologies world 2022.

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Jules Johnston, Global Channels | Dell Technologies World 2022


 

>>The cube presents, Dell technologies world brought to you by Dell. >>Hey everyone. Welcome back to the cubes coverage of day. One of Dell technologies world 2022. Live from the Venetian in Las Vegas. They're excited. I dunno if you heard that a group behind me, very excited to be here. Lisa Martin, Dave ante. We're very pleased to welcome Jules Johns SVP of channel from McQuin. Jill, welcome to the program. >>Thank you for having me. I appreciate it. >>And those people back there are very excited. If you heard that big applause >>That >>Went live <laugh> so the, the vibe here is fantastic for the first live Dell technologies world since 2019. A lot of people here, this expo hall is packed a lot of, of momentum here, but there's also a lot of momentum critics. Talk to us about what's going on. >>Well, and you know, so, so many exciting things for Equinex and, you know, in this partnership of Dell, it gives us a chance to, to share that, uh, with partners here throughout the conference. So we are very excited, as you said about, and we just, we named to the fortune 500 this year, 77 quarters of growth consecutively, but underpinning that is having made huge investments in what is the world's largest footprint of global data centers, 240 of them on six continent in 66 markets, but then interconnecting them. So they have the connections that Dell customers need to the clouds. They have the connections that they need to all of the future SaaS providers, so that foresight to put together that interconnection network across our footprint has set us on the path we're on today, which we're very grateful, um, to be at in. And, and really this, the things that are happening with Equinex and Dell together can, couldn't be more of the moment. >>Talk to me about that. The, the last two years, the moments of the last two years have been very challenging. They have for everyone. How has the partnership evolved in that time? >>Well, you know, we at together, Dell and Equinix, what we're doing is really helping, helping our shared interface, customers navigate the complexities of their digital transformation and, and digital transformation is hard and it's not a one and done, and it's not an overnight solution. And so what we are doing is partnering with Dell to think about putting a dedicated Dell it stack in an Equinex data center to give customers that sovereign adjacency so that they can have that security proximate to our, all the clouds and, and, and all, everything else. They need to participate in the ecosystem. And then pairing that with, you know, these interconnected enterprises. So Dell and we are helping customers then be able to have some of their solution on Preem some of their solution in the cloud access, public clouds, and use that collectively to diff fine. We're calling the intelligent edge together. And that intelligent edge means so many different things to customers, but it is really our honor to work together with Dell to help each customer define that for themselves. >>E's amazing company, like you said, it's, it's, you know, I didn't realize it was that many consecutive quarters, but it's a 60 billion plus market cap. If you look at the stock chart, blow your mind, really incredibly successful. And part of the reason it's funny, you know, 10, 15 years ago, people thought, well, oh, 10 years ago, anyway, the cloud is gonna hurt companies like equity. It was exact opposite it. And, and that's because, you know, Charles Phillips used to joke friends. Don't let friends build data centers. Yes. Right. And, and it's not a good use of capital for most companies, unless you're in the data center business. Now, of course you have some of your own as a service offerings. We do. What's the overlap with, with Dell? How do they compliment each other? It, >>It's a good question because, you know, and we get that, are you and Dell in fact competitors, and no, we see them as who complimentary. And in fact, we're working with Dell to bring to market things like something we call power edge, which involves their servers and power store, which involves their storage. And, and then V RIL, which is really the hyperconverged infrastructure. And those are just few first of a series of offerings we expect to bring to market with Dell. And if you think about metal and, and it's Equinex metal that people sometimes think is a competitor, but what metal does for customers is it really allows them to advance, have the equipment placed in our data centers so that they can access that capacity. And according to spikes or needs that they have that equipment in our data centers, that's there for them to avail themselves of that capacity is most often Dell equipment. So we are really doing and executing that bare metal is a service together. >>What are some of the, the things that you're hearing from, from your partner community, in terms of the partnership with Dell, what are partners supposed be excited, the momentum there what's going on in the partner community? >>So, you know, that is that's, that's what near and dear to my heart, since that's what I'm responsible for. Equinex is global partnerships, and they are very excited about what we're doing with Dell. And to be honest with you, all of our top partners are also top partners of Dell. So it makes that we bring it together. So, you know, big categories of partners like the world's largest global network service providers, some of whom are here and who will meet with the at T orange business services. Those folks, in addition to the world's largest global systems integrators, Kendra, Deloitte, Accenture, we pro, uh, all DXC. All of these are partners that Dell and we will meet with together to further our, what we call power three, that together we're better because as much as Dell and Equinex are delivering the customers, most often don't have the experience. They need to execute it without a partner. So they are relying on those partners to take what we are doing and make it their own. And so, so if they're excited about it, it is a, it's a big opportunity for them from a, a revenue services, a and an opportunity for them to step into a next level, trusted advisor status. So partners are excited and, and we're gonna be spending a lot of time with them the next few days. Do you >>See Equinix? You know, these cuz these partnerships are not bespoke partnerships, it's an ecosystem that's organic and evolving and, and growing. Can it be, are you a dot connector in a way, can it be a flywheel effect in your ecosystem? >>Well, I mean our, so our E ecosystems that, um, that we provide wide range of those from high frequency trading to connected cars, um, to the internet things, many and content providers that we are, we do see it as our role to, you know, the 10,000 and growing customers that are in our 240 data centers and six continents that provide those ecosystems. It's, it is our mission to continue to grow that and enrich it because that does differentiate us greatly from another data center provider. And it's the combination of the ecosystem that you find and the people you can connect to at Equinex, and then also the leverage of our fabric in order to be able to access your future needs. >>And it's a lot of technology underneath these, you know, it's that first layer one, I guess, if you will, of the data center, right. And so a lot of your, your customers or your cus your partner's customers, they just don't want to be in that business. As we were saying before, I mean, it's just too expensive. The, the power requirements are going through the roof, so you gotta be really good at managing power. >>You do. In fact, you know, so first of all, you're right, it's extremely difficult for them to also be able to make that kind of commitment, to keep a data center. They would ran, they would manage themselves at the level that Equinex is able to invest. So it's very difficult for people to do it themselves, but even show another, you mentioned actually about the power is near and dear to our hearts because is super committed to sustainability. And so we've made a commitment to holy renewable energy. And it's something that we talk a lot about how we also help partners like Dell meet their initiatives, so, or partners like at T meet their connected climate goals. So we, we are actually using that and coming together with Dell on that story, so that, and, and then helping to amplify that with our partners. And, >>And that's, that's how do you do that? That's putting data centers where you can cool with ambient air. Is it being near the Columbia river? How what's, what's your strategy in that regard, >>Uh, and sustainable. I have to be honest to you. I, uh, I would be out of my depth if I didn't say >>This is the high level. Yeah. >>So, um, we are deploying some of the latest technologies about that, and then experts people who, you know, who all they do is really help us to, um, to reduce the carbon footprint and be able to offset that, be able to use solar, be able to use wind, be able to take advantage of that. And then also to, um, to navigate what's available when you're in 240 locations on six cotton, it's not the same options to reduce your power consumption. And your burden are different in Africa, as you just discovered with our main one acquisition than they are in India, or then they are in, in other parts of the world. So it is for us a journey, and we've been assembling a lot of the talent to do that, but >>You're so large now, even a small percentage improvement can really move the needle. >>And I think because we are the largest, it is incumbent upon us to really set the standard and be committed to it. And, um, and we do see other people following, which is, is a good thing for all of us. Well, >>How important is that in your partnership conversations that partners have that same focus and commitment on ESG that Equinix has >>Partners care a lot about it, but, uh, customers ask us both all the time. I mean, we increasingly see a portion of an RFP or a scope of work asking before I decide to go with Equinex and Dell, tell me how you're going to impact the environment. Tell me about your commitment. And so, um, so we are committed to it, but customers are demanding it to >>Where >>Do you go ahead please? >>Oh, I was just gonna say, it's, it's coming from the, from the voice of a customer, which Equinox is listening to, we know Dell is listening to it as well. >>I'm so >>Sorry. One more time that, that the, the sustainability of the ESG demand is coming from the customers. You were saying, it, >>It both like, I mean, we wanna do the right thing and we've made commitments to it, but our customers are holding us accountable to it. And, you know, sustainability is now a board level priority. It is for us. And it is for companies like Dell and it is for partners and customers. >>It really is. It's it's, I mean, it's up there with security in terms of the board level conversation, where do you want to see the partner ecosystem in the, the, the next let's call it three to five years in your business? You can look out that far. >>Well, you know, I, I think that, um, they, our partners, um, and I, that, I mean, Dells and our mutual partners, you know, are, we've been listening to customers with Dell to deliver a flexible set of options for how customers would consume Equinex and Dell. So our partners are gonna be integrating a variety of those in order to meet the customer where they are in that journey, whether they wanna buy apex as a service, whether they wanna buy Equinex metal, whether they wanna have car some, uh, a partner put together, bespoke, do it yourself, combination with other services. Uh, I, I mean, the customers are going to demand a choice of options. I think partners are gonna embrace multiple versions of that so that they can, you know, to meet the customer where they are and take them >>Well, that's, that's incredibly important these days to meet customer where they are, the customers have a lot of choice. It is, but everything that we're all doing is for the customer, ultimately at the end of the day, <laugh> >>Yes, it, it, it, it is. And, and, you know, the customers are getting Savier, but we are all still early in this journey, as far as the edge, you know, I mean, I think we are all still, um, we're all still grappling at the, at for right now. We like to say that as customers are looking to define that the, the footprint that we offer together with Dell gives them an, an awfully robust set of choices for now. And then we wanna continue to invest and expand to be wherever they need us. >>Well, that's the thing about your business? It's it's optionality. I mean, you can't, I mean, the cloud has a lot of stuff, but you can't get everything you want in the cloud. You can, and you can put anything in your data center. That's, that's, you know, it, >>You can, but you may not know what you need yet. And so that's one of the things we spend a lot of time having our solutions, architects and our sales people together, but they'll talk about future proofing, their strategy. So future proofing, that combination of OnPrem and in an Equinex data center, and maybe some public and future proofing leveraging our fabric so that they might elect different SaaS space services or cloud based services a year to five years from now than the year, even thinking about today. And, and they may expand their edge over time, because they may, they may sort of see that as a, at the customer end point today, most businesses are still sort of using a footprint like ours as their edge, but that could change. And so we wanna be there when it does. >>Yeah. That's a great point because you don't wanna necessarily have to rip it out every cup of years. If you, if you, if you can have a, an architecture that can grow. Yeah, sure. You might want to upgrade it >>Well, and it's one, that's one of the most appealing things about services like metal, where they also, uh, they do sort of prevent that sort of rip and replace, but they also help people navigate the supply chain shortages that are going on right now. So this that's been, this has been a trying two years for supply chain shortages, and being able to take advantage of Dell equipment already staged at an Equinex data center and partners can then bring their customers a quicker immediate response. Have >>You also seen this? You mentioned the supply chain shortages, some of the many challenges that we've experienced in a last few years, how much of a factor has the great resignation been? The labor shortages, the cybersecurity skills gap on, on folks coming, Tolin saying help. We don't have the resources here to do this ourselves. >>We have been fortunate to, to not, to, to be, um, if you're asking about how the reservation has affected us as a company, no, >>Your customers >>Or customers that has oh, okay. Yes. So it is, it is a challenge for them, but it's an opportunity for our partners. So what I see there is it's been challenging for customers to hold onto that talent, but partners are filling that gap and we've access Aon fortunate to hold onto a lot of our best and brightest. And so we put them together with our partner and we try to help customers fill those gaps. >>Well, that's most important thing, filling those gaps. >>You, you ever been one in inside one of these ultra modern data centers? I have not, >>Not yet. >>It's pretty cool. Isn't it? I mean, >>Have you, have you ever had a tour of one? >>I I've never had a tour of an Equinix data center, but I've seen some modern data centers that will blow your mind. Well, >>I mean, they, they come with all the requisite, uh, bio and man traps and all of the bells and, and, and whistles that are actually the first slay of physical security. But then once you get into the data center, then we have sort, we get into the virtual and the digital security that you would expect. So it's, >>Yeah, it's good. And you know, it's not like you drive by the data center, it's a big sign. Here's the data center. It is kind of, you know, they're trying to stay a little hidden and then like, it's get in. It's like getting into fork knots. It's probably harder. And then, but then the it's, it's like this giant clean room, right? It's amazingly clean and just huge. >>There are all >>Your >>Mind. And inside this data centers, all the world's networks come together and peer, and then we have inside their, the, the most direct rom reps to the cloud. So you would expect there, there's a, there's a lot of wires and pipes running very neatly through a very secure, >>Clean systems and power system >>Environment. For sure. >>Amazing engineering. >>It is really >>A >>Tour. You should, you, if they do, you let people tour >>Your, I, I will bring both of you on a tour. Awesome. >>I, my guess >>Would love to. >>Yeah. Great. Sounds fantastic >>On that. So >>Last >>Couple, we'll bring a camera. <laugh> Oh, no, we're not allowed. Not today. >>No phones, no phones sequester. So what, what are some of the things that you're excited about seeing and hearing the next couple of days as this is the first time we've all gotten to be together in so long? >>So, um, well, you know, we are excited about the conversations that we're gonna have power of three that I was talking about. So, you know, we really pride ourselves on sort of having that combination add up to more, to benefit the customer. And so this will be sort of a coming out party of sorts for Equinex and Dell will meet with you almost 20 different global partners that are really important to both of us. So I am most excited about those conversations and about, uh, the education I'm gonna get on the ways they're thinking about integrating it differently, because that is good choice for the market. That is good choice for the customer set. So for the enterprises out there, so that I'm most excited about. Awesome. >>Sounds like tremendous opportunity, lots going on this week, but thank you for coming on, just talking An hour of Equinix and Dell better together, the way that your channel partner program is growing. And of course the momentum of the company will can't wait to see what happens next year. Thank >>You. Thank you. Well, we aim to deliver and thank you again for having us. Thanks, >>Jules. Our pleasure for Dave Volante. I'm Lisa Martin, and you're watching the cubes live coverage day one, Dell technologies world live from Las Vegas, stick around. We'll be right back with our next guest.

Published Date : May 3 2022

SUMMARY :

I dunno if you heard that a group behind me, Thank you for having me. If you heard that big applause Talk to us about what's going on. So we are very excited, as you said about, and we just, we named to the fortune 500 How has the partnership evolved in that time? that with, you know, these interconnected enterprises. Now, of course you have some of your own as a service offerings. It's a good question because, you know, and we get that, are you and Dell in fact competitors, And to be honest with you, all of our top partners are also top partners of Dell. Can it be, are you a dot connector in a way, can it be a flywheel effect in your ecosystem? And it's the combination of the ecosystem that you find and And it's a lot of technology underneath these, you know, it's that first layer one, And it's something that we talk a lot about how we also help partners like Dell meet And that's, that's how do you do that? I have to be honest to you. This is the high level. locations on six cotton, it's not the same options to reduce your power consumption. And I think because we are the largest, it is incumbent upon us to really set the standard and be committed And so, um, so we are committed to it, but customers are we know Dell is listening to it as well. You were saying, it, And, you know, sustainability is now a board level priority. call it three to five years in your business? Well, you know, I, I think that, um, they, our partners, um, and I, Well, that's, that's incredibly important these days to meet customer where they are, the customers have a lot of choice. but we are all still early in this journey, as far as the edge, you know, I mean, I mean, you can't, I mean, the cloud has a lot of And so that's one of the things we spend a lot of time having our solutions, You might want to upgrade it Well, and it's one, that's one of the most appealing things about services like metal, where they also, We don't have the resources here to do this ourselves. And so we put them together with our partner and I mean, I I've never had a tour of an Equinix data center, but I've seen some modern data centers that will blow your mind. the data center, then we have sort, we get into the virtual and the digital security that you would expect. And you know, it's not like you drive by the data center, it's a big sign. So you would expect there, For sure. Your, I, I will bring both of you on a tour. Sounds fantastic So <laugh> Oh, no, we're not allowed. hearing the next couple of days as this is the first time we've all gotten to be together in so So, um, well, you know, we are excited about the conversations that we're gonna have power And of course the momentum of the company will can't wait to see what happens next year. Well, we aim to deliver and thank you again for having us. I'm Lisa Martin, and you're watching the cubes live

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Gil Shneorson, Dell | Dell Technologies World 2022


 

>>The cube presents. Dell technologies world brought to you by Dell. >>Welcome to Las Vegas. Lisa Martin, with Dave Volante. The cube is live at Dell technologies world 2022. Dave, hope you say live, live <laugh>. We are live. We are in person. We are three-D. We are also here on the first day of our coverage with an eight time, right? Eight time cube alum, GA Norris joins us the senior vice president of edge portfolio solutions at Dell technologies. Welcome back our friend. >>Thank you. It's great to be here in this forum with live people, you know, and 3d, >>Isn't it. We're amazing. We're not, we're not via a screen. This is actually real. So Gill a a lot, a lot of buzz, great attendance at this first event, since 20, lot's been going on since then, we're talking a lot about edge. It's not new, but there's a lot changing what's going on there. >>Well, you know, edge has been around for a while. Um, actually since, you know, the beginning of time people were doing, you know, compute and, and applications, they in the, um, in the physical space where data it, but more and more, um, data is based on sensors in cameras and machine vision. And if you wanna make real time decisions, there's a few reasons why you can't just send everything back to a data center or a cloud. Maybe you don't have the right latency, maybe, um, you it's too costly. Maybe you don't have the right end with maybe you have security challenges, maybe have compliance challenges. So the world's moving more and more resources towards where the data is created and to make real time decisions and to generate new business values, things are changing and they're becoming much more, um, um, involved than before, much more. Um, so basically that that's, what's changing. You know, we need to deal with distributed architectures much more than we needed before. >>I think one of the things we've learned in the last very dynamic two years is that access to realtime data is no longer a nice to have it's table stakes for whether we're talking about retail, healthcare, et cetera. So that the, the realtime data access is critical for everybody to these days. >>Right? And it, it could be a real time decision, or it could even be data collection either way. You need to place some device, some comput next to the source. And then, you know, you have a lot of them and you just multiply by multiple use cases and you be, you basically, you have a very complex problem to solve. And if you ask me what's new is that complexity is big coming more and more, um, critical to solve >>Critical. >>Oh, go ahead, please. >>I was just gonna say, talk to me about some of the, from a, from a complexity resolution perspective, what are some of the things that Dell is doing to help organizations as they spread out to the edge more to meet that consumer demand, but reduce that complexity from an infrastructure standpoint. >>So we focus on simplifying. I think that's what people need right now. So there are two things we do. We, we optimize our products, um, whether they need regularization or different temperature envelopes or, uh, management capability, remote management capability, and we create solutions. And so we develop, um, solutions that look at specific, um, outcomes and we size it and we create deployment guides. Um, we do everything we can, um, to simplify the, uh, the edge uses for our customers. >>You know, you guys is talking about, it's not new. I, and I know you do a lot in retail. I think of like the NCR cash register as the, the original edge, you know, but there's other use cases. Uh there's you Gil, you and I have talked about AI inferencing in, in real time, there was a question today in the analyst forum, uh, I think it went to Jeff or nobody wanted to take it. No, maybe it was Michael, but the metaverse, but that there's edge space is the edge industrial I OT. So how do you, I mean, the Tam is enormous. How do you think about the use cases? Are there ones that, that aren't necessarily sort of horizontal for you that you don't go after, like EVs and TA the cars? Or how are you thinking about >>It? Depends. I agree that the, uh, edge business is very verticalized. Um, at the same time, there are very, uh, there is, there are themes that emerge across every industry. Um, so we're trying to solve things horizontally being Dell, we need to solve for, um, repeatability and scale, but we do package, you know, vertical solutions on top of them because that's what people need. Um, so for example, you know, you said, um, NCR being the, uh, the original edge. If I asked you today, name how many applications are, are running in a retail store to enable your experience? You'd say, well, there's self checkout. Maybe there is a, um, fraud detection, >>Let's say a handful >>It's handful. The fact is it's not, it's about 30 different applications, 30 that are running. So you have, you know, digital labels and you have, you know, a curbside delivery and you have inventory management and you have crowd management and you have safety and security. And what happens today is that every one of those solar is purchased separately and deployed separately and connected to the network separately and secured separately. Hence you see the problem, right? And so I know what we do, and we create a solution. For example, we see, okay, infrastructure, what can we consolidate onto an infrastructure that could scale over time? And then we look at it in the context of a solution. So, you know, the solution we're announcing, or we announced last week does just that on the left side, it looks at a consolidated infrastructure based on VxRail and VMware stack. So you can run multiple applications on the right side, it working with a company called deep north for Inso analytics and actually people that, um, and the show they can go and see this in action, um, in our, um, you know, fake retail store, uh, back at the edge booth. Um, but the point is those elements of siloed applications and the need to consolidate their true for every industry. And that's what we're trying to solve for. >>I was just wondering, you said they're true for every industry. Every industry is facing the same challenges there. What, what makes retail so prime for transformation right now? >>That's a great question. So, you know, using my example from before, if you are faced with this set, have a shopper that buys online and they now are coming back to the stores and they need to, they want the same experience. They want the stuff that they search for. They want it available to them. Um, and in fact, we research that 80% of people say, if they have a bad experience will not come back to a retail store. So you've got all of those use cases that you need to put to, you've got this savvy shopping that comes in, you've got heightened labor costs. You've got a supply chain problem in most of those markets, labor >>Shortages as >>Well. It's a perfect storm. And you wanna give an experience, right? So CIOs are looking at this and they go, how do I do all of that? Um, and they, they, as I said before, the key management, the key problem is management of all of those things is why they can innovate faster. And so retail is in this perfect storm where they need to innovate and they want to innovate. And now they're looking for options and we're here to help them. >>You know, a lot of times we talk about the in industrial IOT, we talk about the it and the OT schism. Is there a similar sort of dissonance between it, your peeps, Dell's traditional market, and what's happening, you know, at the near edge, the retail infrastructure sort of different requirements. How are you thinking about that and managing that >>About, um, 50% of edge projects today are, are somehow involving it. Um, usually every project will involve it for networking and security, so they have to manage it either way. And today there's a lot of what we used to call shadow it. When we talked about cloud, this has happens at the edge as well. Now this happened for a good reason because the expertise are the OT people expertise on the, the specific use case. It's true for manufacturing. It's also for true for, for retail. Um, our traditional audience is the it audience and, and we will never be able to merger two worlds unless it was better able to service the OT buyers. And even in the show, I I've had multiple conversations today. We, with people to talk about the divide, how to bring it together, it will come together when it can deliver a better service to the OT, um, constituents. And that's definitely a job for Dell, right? This is what we do. If we enable our it buyer to do a better job in servicing the OT crowd or their business crowd in retail, um, more innovation will happen, you know, across the, those different dimensions. So I'm happy you asked that because that's actually part of the mission we're taking on. >>Where is one of the things I think about when you, you talk about that consumer experience and we're very demanding as consumers. We wanna ha as you described, we wanna have the same experience we expect to have that regardless of where we are. And if that doesn't happen, you, you mentioned that number of 80% of people's survey said, if I have a bad experience with a merchant, I'm out, I'm going somewhere else. Right. So where is the rest of the Csuite in the conversation? I can think of, um, a COO the chief marketing officer from brand value, brand reputation perspective. Are you talking with those folks as well to help make the connective so reality? >>Um, I, I, I don't know that we're having those conversation with those business owners. We we're a, um, a system, an infrastructure company. So, you know, we get involved once they understand, you know, what they want to do. We just look at it in. And so if you solve it one way, it's gonna be one outcome. Maybe there is a better way to look at it. Maybe there's an architecture, maybe there's a more, you know, thoughtful way to think about, you know, the problems before they happen. And, um, but the fact that they're all looking shows you, that their business owners are very, very concerned with, with this reality, their >>Key stakeholders. Can >>We come back to your announcement? Can you, can we unpack that a little bit, uh, for those who might not be familiar with it? What, what, what is it called again? And give us a peel, the onion a little bit Gil. Yeah. >>So, so we call it a Dell technologies validated design. Um, it is essentially reference architecture. Um, we take a use case, we size it. So we, you know, we, um, we save customers, the effort of, of testing and sizing. We document the deployment step by step. We just make it simpler. And as says, before we look for consolidation, so we took a VXL, which is our leading ACI product based on VMware technology with a VMware application management stack with Tansu. Um, and then we, we, we look at that as the infrastructure, and then we test it with a company called deep north and deep north, um, are, um, store analytics. So through machine vision, they can tell you where people are queuing up. If there is somebody in the store that needs help and nobody's approaching, if there is a water spill and somebody might, you know, slip and hurt themselves, if a fridge is open and something may get spot. >>And so all of those things together through machine vision and realtime decisions can have this much better experience. So we put all of this together, we created a design and now it's out there in the market for our partners to use for our customers to use. Um, this is an extension of our manufacturing solutions, where we did the same thing. We partner with a company called PTC. I know of obviously in a company called Litmos, um, to create, um, industrial and the leading solution. So this whole word of solutioning is supposed to look at the infrastructure and a use case and bring them together and document in a way that simplifies things for >>Customers. Do you ever see that becoming a Aku at some point in time or, >>Um, personal, if you ask me? I don't think so. And the reason is there's still a lot of variability in those and skewing, but that's a very formal, you know, internal discussion. Yeah. Um, the point is we are, we want people to buy as much of it as they need to, and, and we really want to help them if Aku could help them, we will get there, but we need to see repeatability before creating skews. >>Can you give us an example of a, of a retail or a manufacturing customer that's using this Dell validated design, this DVD, and that really has reduced or eliminated that complexity that was there before. >>So this solution is new. I mean, it's brand new, we just announced it. So, no, but, um, I don't know what names I can call out, cuz referenceability is probably examples though about generic, but I will tell you that most of the large retailers in the us are based in their stores on Dell technologies. Um, a lot of the trail is in, in those stores and you're talking about thousands of locations with remote management. Um, what we're doing here is we're taking it to the next step by looking at new use cases that they have not been implementing before and saying, look, same infrastructure is valid. You know, scalable is it's scalable. And here are the new use cases with machine vision and other things that here is how you do that. But we're seeing a lot of success in retail in the last few years. >>So what should we expect looking forward, you know, any gaps that customers are asking for trying to fill? What, what two to three years out, what should we expect? >>Um, I think we're gonna stay very true to our simplification message. We want to help people simplify. So if it's simplifying, um, maintenance, if it's simplifying management, if it's simplifying through solutioning, you're gonna see us more and more and more, um, investing in simplification of edge. Um, and that's through our own IP, through our partnerships. Um, there, there is a lot more coming if, if I may say it myself, but, but it's, it's a little too early to, uh, to talk about it. >>So for those folks that are here at the show that get to see it and play with it and touch it and feel it, what would you say some of the biggest impacts are that this technology can deliver tomorrow? >>Well, first of all, it's enabling to do what they want. See, we don't have to go and, and tell people, oh, you probably really need to move things through the edge. They know they need to do it. Our job is to tell them how to do it in a secure way, in a simplified way. So that's, that's a nice thing about this, this market it's happening, whether we want it or not. Um, people in this show can go see some things in action. They can see the solution in action. They can see the manufacturing solution in action and even more so. And I forgot to say part of our announcement was a set of solution centers in Limerick island and in Singapore, that was just open. And soon enough in Austin, Texas saw that, and we will have people come in and have the full experience of IOT OT and edge device devices in action. So AR and VR, I T IEN technology and scanning technology. So they could be, um, thinking about the art of the possible, right? Thinking about this immersive experience that will help them invent with us. And so we're expecting a lot of innovation to come out of those conversations for us and for them. >>So doing a lot of testing before deployment and really gleaning that testing >>Before deployment solution architecture, just ideation, if they're not there yet. So, and I've just been to Singapore in one of those, um, they asked me to, um, pretend I was a, um, retail ski enter in a distribution center and I didn't do so well, but I was still impressed with the technology. So, >>Well, eight time Q alumni. Now you have a career to fall back on if you need to. Exactly. >><laugh> >>GA it's been great to have you. Thank you so much for coming back, talking to us about what's new on day one of Dell technologies world 22. Thank >>You for having me again, >>Our pleasure for Dave Volante. I'm Lisa Martin, coming to you live from the Venetian in Las Vegas at Dell technologies world 2022. This is day one of our coverage stick around Dave and I will be right back with our next guest.

Published Date : May 3 2022

SUMMARY :

Dell technologies world brought to you by Dell. Dave, hope you say live, live <laugh>. It's great to be here in this forum with live people, you know, and 3d, a lot of buzz, great attendance at this first event, since 20, lot's been going on since then, have the right latency, maybe, um, you it's too costly. So that the, the realtime data access is critical for everybody to these days. you know, you have a lot of them and you just multiply by multiple use cases and you be, out to the edge more to meet that consumer demand, but reduce that complexity from an infrastructure standpoint. And so we develop, um, solutions that look at specific, um, outcomes and we size it and I think of like the NCR cash register as the, the original edge, you know, you know, you said, um, NCR being the, uh, the original edge. um, in our, um, you know, fake retail store, uh, back at the edge booth. I was just wondering, you said they're true for every industry. So, you know, using my example from before, if you are faced with And you wanna give an experience, right? you know, at the near edge, the retail infrastructure sort of different requirements. more innovation will happen, you know, across the, those different dimensions. We wanna ha as you described, we wanna have the same experience we expect to have that regardless And so if you solve it one way, it's gonna be one outcome. Can We come back to your announcement? So we, you know, So we put all of this together, we created a design Do you ever see that becoming a Aku at some point in time or, a lot of variability in those and skewing, but that's a very formal, you know, Can you give us an example of a, of a retail or a manufacturing customer that's using this Dell validated but I will tell you that most of the large retailers in the us are based in their stores So if it's simplifying, um, maintenance, and tell people, oh, you probably really need to move things through the edge. and I've just been to Singapore in one of those, um, they asked me to, um, pretend I was Now you have a career to fall back on if you need to. Thank you so much for coming back, talking to us about what's new on day one of Dell technologies I'm Lisa Martin, coming to you live from the Venetian

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What to Expect at Dell Tech World 2022


 

(bright music) >> Hi, this is Dave Volante, and we're getting ready to bring the Cube to Dell Tech World 2022. This is the first Dell Tech World that will be held in person since 2019. And, it's the first major Dell customer and industry gathering since Dell spun out VMware, as a completely separate company. Without Dell ownership, of course the chairman remains the same. Now, that Dell is untethered from VMware, it means its most lucrative asset is no longer going to show up on the income statement. Now, with the client business as an increasingly large share of revenue for Dell, over the past couple of years, thanks to the pandemic, Dell's gross margin line stands out more going from the low 30s to around 20%. Now, as part of the spin, Dell executed a special commercial agreement with VMware. Dell is VMware's number one distribution channel and sells tons of VMware software. So, that combined with the fact that Michael Dell is leading both companies was plenty of incentive for VMware to make disagreement. The special commercial agreement sets certain terms and conditions regarding how the two companies will work together to maximize technical integrations, co-marketing initiatives, and other go to market opportunities. This was done to ensure that the relationship between the two companies remains as strong as it was prior to the spin. It's interesting, a lot of people complained about the acquisition, that Dell and VMware shouldn't be together but customers, by all accounts, loved it. The other major change is Dell... For, with Dell post spin, is it now is a much stronger balance sheet. It has paid down a ton of debt to where it's now considered investment grade by the ratings bureaus. This means lower interest rates for Dell on its debt. And, it also means Dell has more flexibility to do dividends and stock buybacks and MNA. Dell, in our view, will begin to do some more of these tuck in acquisitions and beef up its software portfolio, As it still relies heavily on VMware software for much of its data center business, but we think it needs to diversify. It's increasingly going to look to expand into cloud offerings with its apex as a service. And, apex really is this as of surface offer, which is essentially Dell's version of their cloud and it spans on premises, the public cloud, and ultimately out to the edge. So, at Dell Tech World, expect the following areas to be emphasized client solutions. It's around half of the company's revenue. So, laptops and desktops and client side solutions have to be part of the discussion. It's a lower margin business than enterprise, but with COVID been growing quite rapidly as remote work has become the thing. The other thing we expect to hear, the other theme, is around ransomware, cyber resiliency, cyber threats are top of mind. Expect Dell to stress the importance of having sound security and data protection strategies in the post COVID era. You may see some specific offerings from Dell or perhaps even further emphasizing security in many of its products or both. Okay, we would also expect more storage innovation. Dell's legacy EMC storage business has been under pressure from the cloud and other competitors like Pure and some new entrants, nipping at Dell's heels. We would expect Dell to beef up its as a service offering both on prem within systems, AKA boxes, and as part of apex. Now, apex is going to be a big theme at the show. The as a service is going to absolutely be a big focus in our view. Dell has entered the market after HPE came in with GreenLake and Dell doesn't want to be overshadowed by HPE's all in as a service strategy. So, expect Dell to provide updates on its progress with apex, identify differentiation from some of the other players, AKA HP, and announce new services across its portfolio. You'll likely also hear some discussion about the ecosystem and partnerships with some global system integrators and also of some announcements about how they plan to appeal to the developer community. I think multi cloud is another theme that you're going to hear. Sometimes we call it super cloud. We would expect Dell to emphasize the importance of its ability to serve customers irrespective of physical location, right? Cloud is not a destination. It's an operating model kind of thing. On-prem, public cloud, across clouds, at the edge. Some of this is going to be vision, a lot of it of course will be vision, but some of it's going to be offerings. Might see some things in Telco and hear some 5g talk, as well as some Edge and Telco partnerships to attack that 5g opportunity and other opportunities at the edge. Dell's a large company. They, I think very conscious of responsibility. So, you're going to hear, I would say some, maybe not tons, but some fair dose of ESG, environmental, social, and governance. This will likely be a theme as companies like Dell, they got to demonstrate their commitment to diversity and inclusion, as well as the sustainability of the environment. They can move the needle. They may likely also get into privacy, things like that. Maybe tech for good, or maybe talk a little bit about AI for good, maybe even AI solutions, although let's, we'll see, we'll report if we hear that. You're going to also hear about digital transformation like any conference and how Dell is helping customers transform their businesses. What maybe what Dell's doing internally with its own technology organization and its own digital transformation. Dell's role is to provide technologies and services that can accelerate those digital transformations. So, you'll hear Dell position itself there we think. And, finally channel partnerships and ecosystems as Dell transforms to a cloud company, that's going to redefine cloud. It has to, in our view, increasingly emphasize its ecosystem partnerships which are a critical component of cloud companies. Now, I hope as a company building out its own cloud vision, and trying to reset the cloud narrative, that we hear some focused discussion around developers. I mentioned that before, and how infrastructure's code is a key aspect of Dell's vision and offerings. Now, the Cube will be there. We start Monday evening. It'll be late east coast time, but it'll be 6, 6:30 west coast time. We're going to feature myself, John Farrier, Lisa Martin, and David Nicholson as host. Monday is largely focused on partners. And, then we go all day, wall to wall, on Tuesday and Wednesday with our typical Cube coverage. Several key execs are going to be joining us including, of course, Michael Dell and Chuck Whitten, who's the new co-chief operating officer, along with Jeff Clark, who is also vice chairman. He's going to be joining us and several others from Dell's ELT, including Cheryl Cook, JD Davis, Alison Dew, and a number of Dell customers, partners, and several members from the product teams coming on to talk about the new announcements that they're making at the show. And, of course, you'll get the Cube's take on all the keynotes, the product announcements, and the vibe at the show and what's happening in the hallways and in the evening events. So, tune into the cube.net, check out siliconangle.com for all the news and coverage. And, we'll see you there. (bright music)

Published Date : Apr 29 2022

SUMMARY :

and other opportunities at the edge.

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Changing the Game for Cloud Networking | Pluribus Networks


 

>>Everyone wants a cloud operating model. Since the introduction of the modern cloud. Last decade, the entire technology landscape has changed. We've learned a lot from the hyperscalers, especially from AWS. Now, one thing is certain in the technology business. It's so competitive. Then if a faster, better, cheaper idea comes along, the industry will move quickly to adopt it. They'll add their unique value and then they'll bring solutions to the market. And that's precisely what's happening throughout the technology industry because of cloud. And one of the best examples is Amazon's nitro. That's AWS has custom built hypervisor that delivers on the promise of more efficiently using resources and expanding things like processor, optionality for customers. It's a secret weapon for Amazon. As, as we, as we wrote last year, every infrastructure company needs something like nitro to compete. Why do we say this? Well, Wiki Bon our research arm estimates that nearly 30% of CPU cores in the data center are wasted. >>They're doing work that they weren't designed to do well, specifically offloading networking, storage, and security tasks. So if you can eliminate that waste, you can recapture dollars that drop right to the bottom line. That's why every company needs a nitro like solution. As a result of these developments, customers are rethinking networks and how they utilize precious compute resources. They can't, or won't put everything into the public cloud for many reasons. That's one of the tailwinds for tier two cloud service providers and why they're growing so fast. They give options to customers that don't want to keep investing in building out their own data centers, and they don't want to migrate all their workloads to the public cloud. So these providers and on-prem customers, they want to be more like hyperscalers, right? They want to be more agile and they do that. They're distributing, networking and security functions and pushing them closer to the applications. >>Now, at the same time, they're unifying their view of the network. So it can be less fragmented, manage more efficiently with more automation and better visibility. How are they doing this? Well, that's what we're going to talk about today. Welcome to changing the game for cloud networking made possible by pluribus networks. My name is Dave Vellante and today on this special cube presentation, John furrier, and I are going to explore these issues in detail. We'll dig into new solutions being created by pluribus and Nvidia to specifically address offloading, wasted resources, accelerating performance, isolating data, and making networks more secure all while unifying the network experience. We're going to start on the west coast and our Palo Alto studios, where John will talk to Mike of pluribus and AMI, but Donnie of Nvidia, then we'll bring on Alessandra Bobby airy of pluribus and Pete Lummus from Nvidia to take a deeper dive into the technology. And then we're gonna bring it back here to our east coast studio and get the independent analyst perspective from Bob Liberte of the enterprise strategy group. We hope you enjoy the program. Okay, let's do this over to John >>Okay. Let's kick things off. We're here at my cafe. One of the TMO and pluribus networks and NAMI by Dani VP of networking, marketing, and developer ecosystem at Nvidia. Great to have you welcome folks. >>Thank you. Thanks. >>So let's get into the, the problem situation with cloud unified network. What problems are out there? What challenges do cloud operators have Mike let's get into it. >>Yeah, it really, you know, the challenges we're looking at are for non hyperscalers that's enterprises, governments, um, tier two service providers, cloud service providers, and the first mandate for them is to become as agile as a hyperscaler. So they need to be able to deploy services and security policies. And second, they need to be able to abstract the complexity of the network and define things in software while it's accelerated in hardware. Um, really ultimately they need a single operating model everywhere. And then the second thing is they need to distribute networking and security services out to the edge of the host. Um, we're seeing a growth in cyber attacks. Um, it's, it's not slowing down. It's only getting worse and, you know, solving for this security problem across clouds is absolutely critical. And the way to do it is to move security out to the host. >>Okay. With that goal in mind, what's the pluribus vision. How does this tie together? >>Yeah. So, um, basically what we see is, uh, that this demands a new architecture and that new architecture has four tenants. The first tenant is unified and simplified cloud networks. If you look at cloud networks today, there's, there's sort of like discreet bespoke cloud networks, you know, per hypervisor, per private cloud edge cloud public cloud. Each of the public clouds have different networks that needs to be unified. You know, if we want these folks to be able to be agile, they need to be able to issue a single command or instantiate a security policy across all those locations with one command and not have to go to each one. The second is like I mentioned, distributed security, um, distributed security without compromise, extended out to the host is absolutely critical. So micro-segmentation and distributed firewalls, but it doesn't stop there. They also need pervasive visibility. >>You know, it's, it's, it's sort of like with security, you really can't see you can't protect what you can't see. So you need visibility everywhere. The problem is visibility to date has been very expensive. Folks have had to basically build a separate overlay network of taps, packet brokers, tap aggregation infrastructure that really needs to be built into this unified network I'm talking about. And the last thing is automation. All of this needs to be SDN enabled. So this is related to my comment about abstraction abstract, the complexity of all of these discreet networks, physic whatever's down there in the physical layer. Yeah. I don't want to see it. I want to abstract it. I wanted to find things in software, but I do want to leverage the power of hardware to accelerate that. So that's the fourth tenant is SDN automation. >>Mike, we've been talking on the cube a lot about this architectural shift and customers are looking at this. This is a big part of everyone who's looking at cloud operations next gen, how do we get there? How do customers get this vision realized? >>That's a great question. And I appreciate the tee up. I mean, we're, we're here today for that reason. We're introducing two things today. Um, the first is a unified cloud networking vision, and that is a vision of where pluribus is headed with our partners like Nvidia longterm. Um, and that is about, uh, deploying a common operating model, SDN enabled SDN, automated hardware, accelerated across all clouds. Um, and whether that's underlying overlay switch or server, um, hype, any hypervisor infrastructure containers, any workload doesn't matter. So that's ultimately where we want to get. And that's what we talked about earlier. Um, the first step in that vision is what we call the unified cloud fabric. And this is the next generation of our adaptive cloud fabric. Um, and what's nice about this is we're not starting from scratch. We have a, a, an award-winning adaptive cloud fabric product that is deployed globally. Um, and in particular, uh, we're very proud of the fact that it's deployed in over a hundred tier one mobile operators as the network fabric for their 4g and 5g virtualized cores. We know how to build carrier grade, uh, networking infrastructure, what we're doing now, um, to realize this next generation unified cloud fabric is we're extending from the switch to this Nvidia Bluefield to DPU. We know there's a, >>Hold that up real quick. That's a good, that's a good prop. That's the blue field and video. >>It's the Nvidia Bluefield two DPU data processing unit. And, um, uh, you know, what we're doing, uh, fundamentally is extending our SDN automated fabric, the unified cloud fabric out to the host, but it does take processing power. So we knew that we didn't want to do, we didn't want to implement that running on the CPU, which is what some other companies do because it consumes revenue generating CPU's from the application. So a DPU is a perfect way to implement this. And we knew that Nvidia was the leader with this blue field too. And so that is the first that's, that's the first step in the getting into realizing this vision. >>I mean, Nvidia has always been powering some great workloads of GPU. Now you've got DPU networking and then video is here. What is the relationship with clothes? How did that come together? Tell us the story. >>Yeah. So, you know, we've been working with pluribus for quite some time. I think the last several months was really when it came to fruition and, uh, what pluribus is trying to build and what Nvidia has. So we have, you know, this concept of a Bluefield data processing unit, which if you think about it, conceptually does really three things, offload, accelerate an isolate. So offload your workloads from your CPU to your data processing unit infrastructure workloads that is, uh, accelerate. So there's a bunch of acceleration engines. So you can run infrastructure workloads much faster than you would otherwise, and then isolation. So you have this nice security isolation between the data processing unit and your other CPU environment. And so you can run completely isolated workloads directly on the data processing unit. So we introduced this, you know, a couple of years ago, and with pluribus, you know, we've been talking to the pluribus team for quite some months now. >>And I think really the combination of what pluribus is trying to build and what they've developed around this unified cloud fabric, uh, is fits really nicely with the DPU and running that on the DPU and extending it really from your physical switch, all the way to your host environment, specifically on the data processing unit. So if you think about what's happening as you add data processing units to your environment. So every server we believe over time is going to have data processing units. So now you'll have to manage that complexity from the physical network layer to the host layer. And so what pluribus is really trying to do is extending the network fabric from the host, from the switch to the host, and really have that single pane of glass for network operators to be able to configure provision, manage all of the complexity of the network environment. >>So that's really how the partnership truly started. And so it started really with extending the network fabric, and now we're also working with them on security. So, you know, if you sort of take that concept of isolation and security isolation, what pluribus has within their fabric is the concept of micro-segmentation. And so now you can take that extended to the data processing unit and really have, um, isolated micro-segmentation workloads, whether it's bare metal cloud native environments, whether it's virtualized environments, whether it's public cloud, private cloud hybrid cloud. So it really is a magical partnership between the two companies with their unified cloud fabric running on, on the DPU. >>You know, what I love about this conversation is it reminds me of when you have these changing markets, the product gets pulled out of the market and, and you guys step up and create these new solutions. And I think this is a great example. So I have to ask you, how do you guys differentiate what sets this apart for customers with what's in it for the customer? >>Yeah. So I mentioned, you know, three things in terms of the value of what the Bluefield brings, right? There's offloading, accelerating, isolating, that's sort of the key core tenants of Bluefield. Um, so that, you know, if you sort of think about what, um, what Bluefields, what we've done, you know, in terms of the differentiation, we're really a robust platform for innovation. So we introduced Bluefield to, uh, last year, we're introducing Bluefield three, which is our next generation of Bluefields, you know, we'll have five X, the arm compute capacity. It will have 400 gig line rate acceleration, four X better crypto acceleration. So it will be remarkably better than the previous generation. And we'll continue to innovate and add, uh, chips to our portfolio every, every 18 months to two years. Um, so that's sort of one of the key areas of differentiation. The other is the, if you look at Nvidia and, and you know, what we're sort of known for is really known for our AI artificial intelligence and our artificial intelligence software, as well as our GPU. >>So you look at artificial intelligence and the combination of artificial intelligence plus data processing. This really creates the, you know, faster, more efficient, secure AI systems from the core of your data center, all the way out to the edge. And so with Nvidia, we really have these converged accelerators where we've combined the GPU, which does all your AI processing with your data processing with the DPU. So we have this convergence really nice convergence of that area. And I would say the third area is really around our developer environment. So, you know, one of the key, one of our key motivations at Nvidia is really to have our partner ecosystem, embrace our technology and build solutions around our technology. So if you look at what we've done with the DPU, with credit and an SDK, which is an open SDK called Doka, and it's an open SDK for our partners to really build and develop solutions using Bluefield and using all these accelerated libraries that we expose through Doka. And so part of our differentiation is really building this open ecosystem for our partners to take advantage and build solutions around our technology. >>You know, what's exciting is when I hear you talk, it's like you realize that there's no one general purpose network anymore. Everyone has their own super environment Supercloud or these new capabilities. They can really craft their own, I'd say, custom environment at scale with easy tools. Right. And it's all kind of, again, this is the new architecture Mike, you were talking about, how does customers run this effectively? Cost-effectively and how do people migrate? >>Yeah, I, I think that is the key question, right? So we've got this beautiful architecture. You, you know, Amazon nitro is a, is a good example of, of a smart NIC architecture that has been successfully deployed, but enterprises and serve tier two service providers and tier one service providers and governments are not Amazon, right? So they need to migrate there and they need this architecture to be cost-effective. And, and that's, that's super key. I mean, the reality is deep user moving fast, but they're not going to be, um, deployed everywhere on day one. Some servers will have DPS right away, some servers will have use and a year or two. And then there are devices that may never have DPS, right. IOT gateways, or legacy servers, even mainframes. Um, so that's the beauty of a solution that creates a fabric across both the switch and the DPU, right. >>Um, and by leveraging the Nvidia Bluefield DPU, what we really like about it is it's open. Um, and that drives, uh, cost efficiencies. And then, um, uh, you know, with this, with this, our architectural approach effectively, you get a unified solution across switch and DPU workload independent doesn't matter what hypervisor it is, integrated visibility, integrated security, and that can, uh, create tremendous cost efficiencies and, and really extract a lot of the expense from, from a capital perspective out of the network, as well as from an operational perspective, because now I have an SDN automated solution where I'm literally issuing a command to deploy a network service or to create or deploy our security policy and is deployed everywhere, automatically saving the oppor, the network operations team and the security operations team time. >>All right. So let me rewind that because that's super important. Get the unified cloud architecture, I'm the customer guy, but it's implemented, what's the value again, take, take me through the value to me. I have a unified environment. What's the value. >>Yeah. So I mean, the value is effectively, um, that, so there's a few pieces of value. The first piece of value is, um, I'm creating this clean D mark. I'm taking networking to the host. And like I mentioned, we're not running it on the CPU. So in implementations that run networking on the CPU, there's some conflict between the dev ops team who owned the server and the NetApps team who own the network because they're installing software on the, on the CPU stealing cycles from what should be revenue generating. Uh CPU's. So now by, by terminating the networking on the DPU, we click create this real clean DMARC. So the dev ops folks are happy because they don't necessarily have the skills to manage network and they don't necessarily want to spend the time managing networking. They've got their network counterparts who are also happy the NetApps team, because they want to control the networking. >>And now we've got this clean DMARC where the DevOps folks get the services they need and the NetApp folks get the control and agility they need. So that's a huge value. Um, the next piece of value is distributed security. This is essential. I mentioned earlier, you know, put pushing out micro-segmentation and distributed firewall, basically at the application level, right, where I create these small, small segments on an by application basis. So if a bad actor does penetrate the perimeter firewall, they're contained once they get inside. Cause the worst thing is a bad actor, penetrates a perimeter firewall and can go wherever they want and wreak havoc. Right? And so that's why this, this is so essential. Um, and the next benefit obviously is this unified networking operating model, right? Having, uh, uh, uh, an operating model across switch and server underlay and overlay, workload agnostic, making the life of the NetApps teams much easier so they can focus their time on really strategy instead of spending an afternoon, deploying a single villain, for example. >>Awesome. And I think also from my standpoint, I mean, perimeter security is pretty much, I mean, they're out there, it gets the firewall still out there exists, but pretty much they're being breached all the time, the perimeter. So you have to have this new security model. And I think the other thing that you mentioned, the separation between dev ops is cool because the infrastructure is code is about making the developers be agile and build security in from day one. So this policy aspect is, is huge. Um, new control points. I think you guys have a new architecture that enables the security to be handled more flexible. >>Right. >>That seems to be the killer feature here, >>Right? Yeah. If you look at the data processing unit, I think one of the great things about sort of this new architecture, it's really the foundation for zero trust it's. So like you talked about the perimeter is getting breached. And so now each and every compute node has to be protected. And I think that's sort of what you see with the partnership between pluribus and Nvidia is the DPU is really the foundation of zero trust. And pluribus is really building on that vision with, uh, allowing sort of micro-segmentation and being able to protect each and every compute node as well as the underlying network. >>This is super exciting. This is an illustration of how the market's evolving architectures are being reshaped and refactored for cloud scale and all this new goodness with data. So I gotta ask how you guys go into market together. Michael, start with you. What's the relationship look like in the go to market with an Nvidia? >>Sure. Um, I mean, we're, you know, we're super excited about the partnership, obviously we're here together. Um, we think we've got a really good solution for the market, so we're jointly marketing it. Um, uh, you know, obviously we appreciate that Nvidia is open. Um, that's, that's sort of in our DNA, we're about open networking. They've got other ISV who are gonna run on Bluefield too. We're probably going to run on other DPS in the, in the future, but right now, um, we're, we feel like we're partnered with the number one, uh, provider of DPS in the world and, uh, super excited about, uh, making a splash with it. >>I'm in get the hot product. >>Yeah. So Bluefield too, as I mentioned was GA last year, we're introducing, uh, well, we now also have the converged accelerator. So I talked about artificial intelligence or artificial intelligence with the Bluefield DPU, all of that put together on a converged accelerator. The nice thing there is you can either run those workloads. So if you have an artificial intelligence workload and an infrastructure workload, you can warn them separately on the same platform or you can actually use, uh, you can actually run artificial intelligence applications on the Bluefield itself. So that's what the converged accelerator really brings to the table. Uh, so that's available now. Then we have Bluefield three, which will be available late this year. And I talked about sort of, you know, uh, how much better that next generation of Bluefield is in comparison to Bluefield two. So we will see Bluefield three shipping later on this year, and then our software stack, which I talked about, which is called Doka we're on our second version are Doka one dot two. >>We're releasing Doka one dot three, uh, in about two months from now. And so that's really our open ecosystem framework. So allow you to program the Bluefields. So we have all of our acceleration libraries, um, security libraries, that's all packed into this STK called Doka. And it really gives that simplicity to our partners to be able to develop on top of Bluefield. So as we add new generations of Bluefield, you know, next, next year, we'll have, you know, another version and so on and so forth Doka is really that unified unified layer that allows, um, Bluefield to be both forwards compatible and backwards compatible. So partners only really have to think about writing to that SDK once, and then it automatically works with future generations of Bluefields. So that's sort of the nice thing around, um, around Doka. And then in terms of our go to market model, we're working with every, every major OEM. So, uh, later on this year, you'll see, you know, major server manufacturers, uh, releasing Bluefield enabled servers. So, um, more to come >>Awesome, save money, make it easier, more capabilities, more workload power. This is the future of, of cloud operations. >>Yeah. And, and, and, uh, one thing I'll add is, um, we are, um, we have a number of customers as you'll hear in the next segment, um, that are already signed up and we'll be working with us for our, uh, early field trial starting late April early may. Um, we are accepting registrations. You can go to www.pluribusnetworks.com/e F T a. If you're interested in signing up for, um, uh, being part of our field trial and providing feedback on the product, >>Awesome innovation and network. Thanks so much for sharing the news. Really appreciate it. Thanks so much. Okay. In a moment, we'll be back to look deeper in the product, the integration security zero trust use cases. You're watching the cube, the leader in enterprise tech coverage, >>Cloud networking is complex and fragmented slowing down your business. How can you simplify and unify your cloud networks to increase agility and business velocity? >>Pluribus unified cloud networking provides a unified simplify and agile network fabric across all clouds. It brings the simplicity of a public cloud operation model to private clouds, dramatically reducing complexity and improving agility, availability, and security. Now enterprises and service providers can increase their business philosophy and delight customers in the distributed multi-cloud era. We achieve this with a new approach to cloud networking, pluribus unified cloud fabric. This open vendor, independent network fabric, unifies, networking, and security across distributed clouds. The first step is extending the fabric to servers equipped with data processing units, unifying the fabric across switches and servers, and it doesn't stop there. The fabric is unified across underlay and overlay networks and across all workloads and virtualization environments. The unified cloud fabric is optimized for seamless migration to this new distributed architecture, leveraging the power of the DPU for application level micro-segmentation distributed fireball and encryption while still supporting those servers and devices that are not equipped with a DPU. Ultimately the unified cloud fabric extends seamlessly across distributed clouds, including central regional at edge private clouds and public clouds. The unified cloud fabric is a comprehensive network solution. That includes everything you need for clouds, networking built in SDN automation, distributed security without compromises, pervasive wire speed, visibility and application insight available on your choice of open networking switches and DP use all at the lowest total cost of ownership. The end result is a dramatically simplified unified cloud networking architecture that unifies your distributed clouds and frees your business to move at cloud speed, >>To learn more, visit www.pluribusnetworks.com. >>Okay. We're back I'm John ferry with the cube, and we're going to go deeper into a deep dive into unified cloud networking solution from Clovis and Nvidia. And we'll examine some of the use cases with Alessandra Burberry, VP of product management and pullovers networks and Pete Bloomberg who's director of technical marketing and video remotely guys. Thanks for coming on. Appreciate it. >>Yeah. >>So deep dive, let's get into the what and how Alexandra we heard earlier about the pluribus Nvidia partnership and the solution you're working together on what is it? >>Yeah. First let's talk about the water. What are we really integrating with the Nvidia Bluefield, the DPO technology, uh, plugable says, um, uh, there's been shipping, uh, in, uh, in volume, uh, in multiple mission critical networks. So this advisor one network operating systems, it runs today on a merchant silicone switches and effectively it's a standard open network operating system for data center. Um, and the novelty about this system that integrates a distributed control plane for, at water made effective in SDN overlay. This automation is a completely open and interoperable and extensible to other type of clouds is not enclosed them. And this is actually what we're now porting to the Nvidia DPO. >>Awesome. So how does it integrate into Nvidia hardware and specifically how has pluribus integrating its software with the Nvidia hardware? >>Yeah, I think, uh, we leverage some of the interesting properties of the Bluefield, the DPO hardware, which allows actually to integrate, uh, um, uh, our software, our network operating system in a manner which is completely isolated and independent from the guest operating system. So the first byproduct of this approach is that whatever we do at the network level on the DPU card that is completely agnostic to the hypervisor layer or OSTP layer running on, uh, on the host even more, um, uh, we can also independently manage this network, know that the switch on a Neek effectively, um, uh, managed completely independently from the host. You don't have to go through the network operating system, running on x86 to control this network node. So you throw yet the experience effectively of a top of rack for virtual machine or a top of rack for, uh, Kubernetes bots, where instead of, uh, um, if you allow me with the analogy instead of connecting a server knee directly to a switchboard, now you're connecting a VM virtual interface to a virtual interface on the switch on an ache. >>And, uh, also as part of this integration, we, uh, put a lot of effort, a lot of emphasis in, uh, accelerating the entire, uh, data plane for networking and security. So we are taking advantage of the DACA, uh, Nvidia DACA API to program the accelerators. And these accomplished two things with that. Number one, uh, you, uh, have much greater performance, much better performance. They're running the same network services on an x86 CPU. And second, this gives you the ability to free up, I would say around 20, 25% of the server capacity to be devoted either to, uh, additional workloads to run your cloud applications, or perhaps you can actually shrink the power footprint and compute footprint of your data center by 20%, if you want to run the same number of compute workloads. So great efficiencies in the overall approach, >>And this is completely independent of the server CPU, right? >>Absolutely. There is zero code from running on the x86, and this is what we think this enables a very clean demarcation between computer and network. >>So Pete, I gotta get, I gotta get you in here. We heard that, uh, the DPU is enabled cleaner separation of dev ops and net ops. Can you explain why that's important because everyone's talking DevSecOps right now, you've got net ops, net, net sec ops, this separation. Why is this clean separation important? >>Yeah, I think it's a, you know, it's a pragmatic solution in my opinion. Um, you know, we wish the world was all kind of rainbows and unicorns, but it's a little, a little messier than that. And I think a lot of the dev ops stuff and that, uh, mentality and philosophy, there's a natural fit there. Right? You have applications running on servers. So you're talking about developers with those applications integrating with the operators of those servers. Well, the network has always been this other thing and the network operators have always had a very different approach to things than compute operators. And, you know, I think that we, we in the networking industry have gotten closer together, but there's still a gap there's still some distance. And I think in that distance, isn't going to be closed. And so, you know, again, it comes down to pragmatism and I think, you know, one of my favorite phrases is look good fences, make good neighbors. And that's what this is. >>Yeah. That's a great point because dev ops has become kind of the calling card for cloud, right. But dev ops is as simply infrastructure as code and infrastructure is networking, right? So if infrastructure is code, you know, you're talking about, you know, that part of the stack under the covers under the hood, if you will, this is super important distinction. And this is where the innovation is. Can you elaborate on how you see that? Because this is really where the action is right now. >>Yeah, exactly. And I think that's where, um, one from, from the policy, the security that the zero trust aspect of this, right? If you get it wrong on that network side, all of a sudden you, you can totally open up that those capabilities. And so security is part of that. But the other part is thinking about this at scale, right? So we're taking one top of rack switch and adding, you know, up to 48 servers per rack. And so that ability to automate, orchestrate and manage at scale becomes absolutely critical. >>I'll Sandra, this is really the why we're talking about here, and this is scale. And again, getting it right. If you don't get it right, you're going to be really kind of up, you know what you know, so this is a huge deal. Networking matters, security matters, automation matters, dev ops, net ops, all coming together, clean separation, um, help us understand how this joint solution with Nvidia fits into the pluribus unified cloud networking vision, because this is what people are talking about and working on right now. >>Yeah, absolutely. So I think here with this solution, we're attacking two major problems in cloud networking. One is, uh, operation of, uh, cloud networking. And the second is a distributing security services in the cloud infrastructure. First, let me talk about the first water. We really unifying. If we're unifying something, something must be at least fragmented or this jointed and the, what is this joint that is actually the network in the cloud. If you look holistically, how networking is deployed in the cloud, you have your physical fabric infrastructure, right? Your switches and routers, you'll build your IP clause fabric leaf in spine typologies. This is actually a well understood the problem. I, I would say, um, there are multiple vendors, uh, uh, with, uh, um, uh, let's say similar technologies, um, very well standardized, whether you will understood, um, and almost a commodity, I would say building an IP fabric these days, but this is not the place where you deploy most of your services in the cloud, particularly from a security standpoint, two services are actually now moved into the compute layer where you actually were called builders, have to instrument the, a separate, uh, network virtualization layer, where they deploy segmentation and security closer to the workloads. >>And this is where the complication arise. These high value part of the cloud network is where you have a plethora of options that they don't talk to each other. And they are very dependent on the kind of hypervisor or compute solution you choose. Um, for example, the networking API to be between an GSXI environment or an hyper V or a Zen are completely disjointed. You have multiple orchestration layers. And when, and then when you throw in also Kubernetes in this, in this, in this type of architecture, uh, you're introducing yet another level of networking. And when Kubernetes runs on top of VMs, which is a prevalent approach, you actually just stacking up multiple networks on the compute layer that they eventually run on the physical fabric infrastructure. Those are all ships in the nights effectively, right? They operate as completely disjointed. And we're trying to attack this problem first with the notion of a unified fabric, which is independent from any workloads, whether it's this fabric spans on a switch, which can be con connected to a bare metal workload, or can span all the way inside the DPU, uh, where, um, you have, uh, your multi hypervisor compute environment. >>It's one API, one common network control plane, and one common set of segmentation services for the network. That's probably the number one, >>You know, it's interesting you, man, I hear you talking, I hear one network month, different operating models reminds me of the old serverless days. You know, there's still servers, but they call it serverless. Is there going to be a term network list? Because at the end of the day, it should be one network, not multiple operating models. This, this is a problem that you guys are working on. Is that right? I mean, I'm not, I'm just joking server listen network list, but the idea is it should be one thing. >>Yeah, it's effectively. What we're trying to do is we are trying to recompose this fragmentation in terms of network operation, across physical networking and server networking server networking is where the majority of the problems are because of the, uh, as much as you have standardized the ways of building, uh, physical networks and cloud fabrics with IP protocols and internet, you don't have that kind of, uh, uh, sort of, uh, um, um, uh, operational efficiency, uh, at the server layer. And, uh, this is what we're trying to attack first. The, with this technology, the second aspect we're trying to attack is are we distribute the security services throughout the infrastructure, more efficiently, whether it's micro-segmentation is a stateful firewall services, or even encryption. Those are all capabilities enabled by the blue field, uh, uh, the Butte technology and, uh, uh, we can actually integrate those capabilities directly into the nettle Fabrica, uh, limiting dramatically, at least for east-west traffic, the sprawl of, uh, security appliances, whether virtual or physical, that is typically the way the people today, uh, segment and secure the traffic in the cloud. >>Awesome. Pete, all kidding aside about network lists and serverless kind of fun, fun play on words there, the network is one thing it's basically distributed computing, right? So I love to get your thoughts about this distributed security with zero trust as the driver for this architecture you guys are doing. Can you share in more detail the depth of why DPU based approach is better than alternatives? >>Yeah, I think what's, what's beautiful and kind of what the DPU brings. That's new to this model is a completely isolated compute environment inside. So, you know, it's the, uh, yo dog, I heard you like a server, so I put a server inside your server. Uh, and so we provide, uh, you know, armed CPU's memory and network accelerators inside, and that is completely isolated from the host. So the server, the, the actual x86 host just thinks it has a regular Nick in there, but you actually have this full control plane thing. It's just like taking your top of rack switch and shoving it inside of your compute node. And so you have not only the separation, um, within the data plane, but you have this complete control plane separation. So you have this element that the network team can now control and manage, but we're taking all of the functions we used to do at the top of rack switch, and we're just shooting them now. >>And, you know, as time has gone on we've, we've struggled to put more and more and more into that network edge. And the reality is the network edge is the compute layer, not the top of rack switch layer. And so that provides this phenomenal enforcement point for security and policy. And I think outside of today's solutions around virtual firewalls, um, the other option is centralized appliances. And even if you can get one that can scale large enough, the question is, can you afford it? And so what we end up doing is we kind of hope that of aliens good enough, or we hope that if the excellent tunnel is good enough and we can actually apply more advanced techniques there because we can't physically, you know, financially afford that appliance to see all of the traffic. And now that we have a distributed model with this accelerator, we could do it. >>So what's the what's in it for the customer. I real quick, cause I think this is interesting point. You mentioned policy, everyone in networking knows policy is just a great thing and it adds, you hear it being talked about up the stack as well. When you start getting to orchestrating microservices and whatnot, all that good stuff going on there, containers and whatnot and modern applications. What's the benefit to the customers with this approach? Because what I heard was more scale, more edge deployment, flexibility, relative to security policies and application enablement. I mean, is that what what's the customer get out of this architecture? What's the enablement. >>It comes down to, uh, taking again the capabilities that were in that top of rack switch and asserting them down. So that makes simplicity smaller blast radiuses for failure, smaller failure domains, maintenance on the networks, and the systems become easier. Your ability to integrate across workloads becomes infinitely easier. Um, and again, you know, we always want to kind of separate each one of those layers. So just as in say, a VX land network, my leaf and spine don't have to be tightly coupled together. I can now do this at a different layer. And so you can run a DPU with any networking in the core there. And so you get this extreme flexibility. You can start small, you can scale large. Um, you know, to me, the, the possibilities are endless. Yes, >>It's a great security control plan. Really flexibility is key. And, and also being situationally aware of any kind of threats or new vectors or whatever's happening in the network. Alessandra, this is huge upside, right? You've already identified some successes with some customers on your early field trials. What are they doing and why are they attracted to the solution? >>Yeah, I think the response from customers has been, uh, the most, uh, encouraging and, uh, exciting, uh, for, uh, for us to, uh, to sort of continue and work and develop this product. And we have actually learned a lot in the process. Um, we talked to tier two tier three cloud providers. Uh, we talked to, uh, SP um, software Tyco type of networks, uh, as well as a large enterprise customers, um, in, uh, one particular case. Um, uh, one, uh, I think, um, let me, let me call out a couple of examples here, just to give you a flavor. Uh, there is a service provider, a cloud provider, uh, in Asia who is actually managing a cloud, uh, where they are offering services based on multiple hypervisors. They are native services based on Zen, but they also are on ramp into the cloud, uh, workloads based on, uh, ESI and, uh, uh, and KVM, depending on what the customer picks from the piece on the menu. >>And they have the problem of now orchestrating through their orchestrate or integrating with the Zen center with vSphere, uh, with, uh, open stack to coordinate these multiple environments and in the process to provide security, they actually deploy virtual appliances everywhere, which has a lot of costs, complication, and eats up into the server CPU. The problem is that they saw in this technology, they call it actually game changing is actually to remove all this complexity of in a single network and distribute the micro-segmentation service directly into the fabric. And overall, they're hoping to get out of it, uh, uh, tremendous, uh, um, opics, uh, benefit and overall, um, uh, operational simplification for the cloud infrastructure. That's one potent a use case. Uh, another, uh, large enterprise customer global enterprise customer, uh, is running, uh, both ESI and hyper V in that environment. And they don't have a solution to do micro-segmentation consistently across hypervisors. >>So again, micro-segmentation is a huge driver security looks like it's a recurring theme, uh, talking to most of these customers and in the Tyco space, um, uh, we're working with a few types of customers on the CFT program, uh, where the main goal is actually to our Monet's network operation. They typically handle all the VNF search with their own homegrown DPDK stack. This is overly complex. It is frankly also as low and inefficient, and then they have a physical network to manage the, the idea of having again, one network, uh, to coordinate the provision in our cloud services between the, the take of VNF, uh, and, uh, the rest of the infrastructure, uh, is extremely powerful on top of the offloading capability of the, by the bluefin DPOs. Those are just some examples. >>That was a great use case, a lot more potential. I see that with the unified cloud networking, great stuff, feed, shout out to you guys at Nvidia had been following your success for a long time and continuing to innovate as cloud scales and pluribus here with the unified networking, kind of bring it to the next level. Great stuff. Great to have you guys on. And again, software keeps driving the innovation again, networking is just a part of it, and it's the key solution. So I got to ask both of you to wrap this up. How can cloud operators who are interested in, in this, uh, new architecture and solution, uh, learn more because this is an architectural shift. People are working on this problem. They're trying to think about multiple clouds of trying to think about unification around the network and giving more security, more flexibility, uh, to their teams. How can people learn more? >>Yeah, so, uh, all Sandra and I have a talk at the upcoming Nvidia GTC conference. Um, so that's the week of March 21st through 24th. Um, you can go and register for free and video.com/at GTC. Um, you can also watch recorded sessions if you ended up watching us on YouTube a little bit after the fact. Um, and we're going to dive a little bit more into the specifics and the details and what we're providing in the solution. >>Alexandra, how can people learn more? >>Yeah, absolutely. People can go to the pluribus, a website, www boost networks.com/eft, and they can fill up the form and, uh, they will contact durables to either know more or to know more and actually to sign up for the actual early field trial program, which starts at the end of April. >>Okay. Well, we'll leave it there. Thanks. You both for joining. Appreciate it up next. You're going to hear an independent analyst perspective and review some of the research from the enterprise strategy group ESG. I'm John ferry with the >>Cube. Thanks for watching. >>Okay. We've heard from the folks at networks and Nvidia about their effort to transform cloud networking and unify bespoke infrastructure. Now let's get the perspective from an independent analyst and to do so. We welcome in ESG, senior analysts, Bob LA Liberte, Bob. Good to see you. Thanks for coming into our east coast studios. >>Oh, thanks for having me. It's great to be >>Here. Yeah. So this, this idea of unified cloud networking approach, how serious is it? What's what's driving it. >>Yeah, there's certainly a lot of drivers behind it, but probably the first and foremost is the fact that application environments are becoming a lot more distributed, right? So the, it pendulum tends to swing back and forth. And we're definitely on one that's swinging from consolidated to distributed. And so applications are being deployed in multiple private data centers, multiple public cloud locations, edge locations. And as a result of that, what you're seeing is a lot of complexity. So organizations are having to deal with this highly disparate environment. They have to secure it. They have to ensure connectivity to it and all that's driving up complexity. In fact, when we asked in one of our last surveys and last year about network complexity, more than half 54% came out and said, Hey, our network environment is now either more or significantly more complex than it used to be. >>And as a result of that, what you're seeing is it's really impacting agility. So everyone's moving to these modern application environments, distributing them across areas so they can improve agility yet it's creating more complexity. So a little bit counter to the fact and, you know, really counter to their overarching digital transformation initiatives. From what we've seen, you know, nine out of 10 organizations today are either beginning in process or have a mature digital transformation process or initiative, but their top goals, when you look at them, it probably shouldn't be a surprise. The number one goal is driving operational efficiency. So it makes sense. I've distributed my environment to create agility, but I've created a lot of complexity. So now I need these tools that are going to help me drive operational efficiency, drive better experience. >>I mean, I love how you bring in the data yesterday. Does a great job with that. Uh, questions is, is it about just unifying existing networks or is there sort of a need to rethink kind of a do-over network, how networks are built? >>Yeah, that's a, that's a really good point because certainly unifying networks helps right. Driving any kind of operational efficiency helps. But in this particular case, because we've made the transition to new application architectures and the impact that's having as well, it's really about changing and bringing in new frameworks and new network architectures to accommodate those new application architectures. And by that, what I'm talking about is the fact that these new modern application architectures, microservices, containers are driving a lot more east west traffic. So in the old days, it used to be easier in north south coming out of the server, one application per server, things like that. Right now you've got hundreds, if not thousands of microservices communicating with each other users communicating to them. So there's a lot more traffic and a lot of it's taking place within the servers themselves. The other issue that you starting to see as well from that security perspective, when we were all consolidated, we had those perimeter based legacy, you know, castle and moat security architectures, but that doesn't work anymore when the applications aren't in the castle, right. >>When everything's spread out that that no longer happens. So we're absolutely seeing, um, organizations trying to, trying to make a shift. And, and I think much, like if you think about the shift that we're seeing with all the remote workers and the sassy framework to enable a secure framework there, this it's almost the same thing. We're seeing this distributed services framework come up to support the applications better within the data centers, within the cloud data centers, so that you can drive that security closer to those applications and make sure they're, they're fully protected. Uh, and that's really driving a lot of the, you know, the zero trust stuff you hear, right? So never trust, always verify, making sure that everything is, is, is really secure micro-segmentation is another big area. So ensuring that these applications, when they're connected to each other, they're, they're fully segmented out. And that's again, because if someone does get a breach, if they are in your data center, you want to limit the blast radius, you want to limit the amount of damage that's done. So that by doing that, it really makes it a lot harder for them to see everything that's in there. >>You know, you mentioned zero trust. It used to be a buzzword, and now it's like become a mandate. And I love the mode analogy. You know, you build a moat to protect the queen and the castle, the Queens left the castles, it's just distributed. So how should we think about this, this pluribus and Nvidia solution. There's a spectrum, help us understand that you've got appliances, you've got pure software solutions. You've got what pluribus is doing with Nvidia, help us understand that. >>Yeah, absolutely. I think as organizations recognize the need to distribute their services to closer to the applications, they're trying different models. So from a legacy approach, you know, from a security perspective, they've got these centralized firewalls that they're deploying within their data centers. The hard part for that is if you want all this traffic to be secured, you're actually sending it out of the server up through the rack, usually to in different location in the data center and back. So with the need for agility, with the need for performance, right, that adds a lot of latency. Plus when you start needing to scale, that means adding more and more network connections, more and more appliances. So it can get very costly as well as impacting the performance. The other way that organizations are seeking to solve this problem is by taking the software itself and deploying it on the servers. Okay. So that's a, it's a great approach, right? It brings it really close to the applications, but the things you start running into there, there's a couple of things. One is that you start seeing that the DevOps team start taking on that networking and security responsibility, which they >>Don't want to >>Do, they don't want to do right. And the operations teams loses a little bit of visibility into that. Um, plus when you load the software onto the server, you're taking up precious CPU cycles. So if you're really wanting your applications to perform at an optimized state, having additional software on there, isn't going to, isn't going to do it. So, you know, when we think about all those types of things, right, and certainly the other side effects of that is the impact of the performance, but there's also a cost. So if you have to buy more servers because your CPU's are being utilized, right, and you have hundreds or thousands of servers, right, those costs are going to add up. So what, what Nvidia and pluribus have done by working together is to be able to take some of those services and be able to deploy them onto a smart Nick, right? >>To be able to deploy the DPU based smart SMARTNICK into the servers themselves. And then pluribus has come in and said, we're going to unify create that unified fabric across the networking space, into those networking services all the way down to the server. So the benefits of having that are pretty clear in that you're offloading that capability from the server. So your CPU's are optimized. You're saving a lot of money. You're not having to go outside of the server and go to a different rack somewhere else in the data center. So your performance is going to be optimized as well. You're not going to incur any latency hit for every trip round trip to the, to the firewall and back. So I think all those things are really important. Plus the fact that you're going to see from a, an organizational aspect, we talked about the dev ops and net ops teams. The network operations teams now can work with the security teams to establish the security policies and the networking policies. So that they've dev ops teams. Don't have to worry about that. So essentially they just create the guardrails and let the dev op team run. Cause that's what they want. They want that agility and speed. >>Yeah. Your point about CPU cycles is key. I mean, it's estimated that 25 to 30% of CPU cycles in the data center are wasted. The cores are wasted doing storage offload or, or networking or security offload. And, you know, I've said many times everybody needs a nitro like Amazon nugget, but you can't go, you can only buy Amazon nitro if you go into AWS. Right. Everybody needs a nitro. So is that how we should think about this? >>Yeah. That's a great analogy to think about this. Um, and I think I would take it a step further because it's, it's almost the opposite end of the spectrum because pluribus and video are doing this in a very open way. And so pluribus has always been a proponent of open networking. And so what they're trying to do is extend that now to these distributed services. So leverage working with Nvidia, who's also open as well, being able to bring that to bear so that organizations can not only take advantage of these distributed services, but also that unified networking fabric, that unified cloud fabric across that environment from the server across the switches, the other key piece of what pluribus is doing, because they've been doing this for a while now, and they've been doing it with the older application environments and the older server environments, they're able to provide that unified networking experience across a host of different types of servers and platforms. So you can have not only the modern application supported, but also the legacy environments, um, you know, bare metal. You could go any type of virtualization, you can run containers, et cetera. So a wide gambit of different technologies hosting those applications supported by a unified cloud fabric from pluribus. >>So what does that mean for the customer? I don't have to rip and replace my whole infrastructure, right? >>Yeah. Well, think what it does for, again, from that operational efficiency, when you're going from a legacy environment to that modern environment, it helps with the migration helps you accelerate that migration because you're not switching different management systems to accomplish that. You've got the same unified networking fabric that you've been working with to enable you to run your legacy as well as transfer over to those modern applications. Okay. >>So your people are comfortable with the skillsets, et cetera. All right. I'll give you the last word. Give us the bottom line here. >>So yeah, I think obviously with all the modern applications that are coming out, the distributed application environments, it's really posing a lot of risk on these organizations to be able to get not only security, but also visibility into those environments. And so organizations have to find solutions. As I said, at the beginning, they're looking to drive operational efficiency. So getting operational efficiency from a unified cloud networking solution, that it goes from the server across the servers to multiple different environments, right in different cloud environments is certainly going to help organizations drive that operational efficiency. It's going to help them save money for visibility, for security and even open networking. So a great opportunity for organizations, especially large enterprises, cloud providers who are trying to build that hyperscaler like environment. You mentioned the nitro card, right? This is a great way to do it with an open solution. >>Bob, thanks so much for, for coming in and sharing your insights. Appreciate it. >>You're welcome. Thanks. >>Thanks for watching the program today. Remember all these videos are available on demand@thekey.net. You can check out all the news from today@siliconangle.com and of course, pluribus networks.com many thanks diplomas for making this program possible and sponsoring the cube. This is Dave Volante. Thanks for watching. Be well, we'll see you next time.

Published Date : Mar 16 2022

SUMMARY :

And one of the best examples is Amazon's nitro. So if you can eliminate that waste, and Pete Lummus from Nvidia to take a deeper dive into the technology. Great to have you welcome folks. Thank you. So let's get into the, the problem situation with cloud unified network. and the first mandate for them is to become as agile as a hyperscaler. How does this tie together? Each of the public clouds have different networks that needs to be unified. So that's the fourth tenant How do customers get this vision realized? And I appreciate the tee up. That's the blue field and video. And so that is the first that's, that's the first step in the getting into realizing What is the relationship with clothes? So we have, you know, this concept of a Bluefield data processing unit, which if you think about it, the host, from the switch to the host, and really have that single pane of glass for So it really is a magical partnership between the two companies with pulled out of the market and, and you guys step up and create these new solutions. Um, so that, you know, if you sort of think about what, So if you look at what we've done with the DPU, with credit and an SDK, which is an open SDK called And it's all kind of, again, this is the new architecture Mike, you were talking about, how does customers So they need to migrate there and they need this architecture to be cost-effective. And then, um, uh, you know, with this, with this, our architectural approach effectively, Get the unified cloud architecture, I'm the customer guy, So now by, by terminating the networking on the DPU, Um, and the next benefit obviously So you have to have this new security model. And I think that's sort of what you see with the partnership between pluribus and Nvidia is the DPU is really the the go to market with an Nvidia? in the future, but right now, um, we're, we feel like we're partnered with the number one, And I talked about sort of, you know, uh, how much better that next generation of Bluefield So as we add new generations of Bluefield, you know, next, This is the future of, of cloud operations. You can go to www.pluribusnetworks.com/e Thanks so much for sharing the news. How can you simplify and unify your cloud networks to increase agility and business velocity? Ultimately the unified cloud fabric extends seamlessly across And we'll examine some of the use cases with Alessandra Burberry, Um, and the novelty about this system that integrates a distributed control So how does it integrate into Nvidia hardware and specifically So the first byproduct of this approach is that whatever And second, this gives you the ability to free up, I would say around 20, and this is what we think this enables a very clean demarcation between computer and So Pete, I gotta get, I gotta get you in here. And so, you know, again, it comes down to pragmatism and I think, So if infrastructure is code, you know, you're talking about, you know, that part of the stack And so that ability to automate, into the pluribus unified cloud networking vision, because this is what people are talking but this is not the place where you deploy most of your services in the cloud, particularly from a security standpoint, on the kind of hypervisor or compute solution you choose. That's probably the number one, I mean, I'm not, I'm just joking server listen network list, but the idea is it should the Butte technology and, uh, uh, we can actually integrate those capabilities directly So I love to get your thoughts about Uh, and so we provide, uh, you know, armed CPU's memory scale large enough, the question is, can you afford it? What's the benefit to the customers with this approach? And so you can run a DPU You've already identified some successes with some customers on your early field trials. couple of examples here, just to give you a flavor. And overall, they're hoping to get out of it, uh, uh, tremendous, and then they have a physical network to manage the, the idea of having again, one network, So I got to ask both of you to wrap this up. Um, so that's the week of March 21st through 24th. more or to know more and actually to sign up for the actual early field trial program, You're going to hear an independent analyst perspective and review some of the research from the enterprise strategy group ESG. Now let's get the perspective It's great to be What's what's driving it. So organizations are having to deal with this highly So a little bit counter to the fact and, you know, really counter to their overarching digital transformation I mean, I love how you bring in the data yesterday. So in the old days, it used to be easier in north south coming out of the server, So that by doing that, it really makes it a lot harder for them to see And I love the mode analogy. but the things you start running into there, there's a couple of things. So if you have to buy more servers because your CPU's are being utilized, the server and go to a different rack somewhere else in the data center. So is that how we should think about this? environments and the older server environments, they're able to provide that unified networking experience across environment, it helps with the migration helps you accelerate that migration because you're not switching different management I'll give you the last word. that it goes from the server across the servers to multiple different environments, right in different cloud environments Bob, thanks so much for, for coming in and sharing your insights. You're welcome. You can check out all the news from today@siliconangle.com and of course,

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Exploring The Rise of Kubernete's With Two Insiders


 

>>Hi everybody. This is Dave Volante. Welcome to this cube conversation where we're going to go back in time a little bit and explore the early days of Kubernetes. Talk about how it formed the improbable events, perhaps that led to it. And maybe how customers are taking advantage of containers and container orchestration today, and maybe where the industry is going. Matt Provo is here. He's the founder and CEO of storm forge and Chandler Huntington hoes. Hoisington is the general manager of EKS edge and hybrid AWS guys. Thanks for coming on. Good to see you. Thanks for having me. Thanks. So, Jenny, you were the vice president of engineering at miso sphere. Is that, is that correct? >>Well, uh, vice-president engineering basis, fear and then I ran product and engineering for DTQ masons. >>Yeah. Okay. Okay. So you were there in the early days of, of container orchestration and Matt, you, you were working at a S a S a Docker swarm shop, right? Yep. Okay. So I mean, a lot of people were, you know, using your platform was pretty novel at the time. Uh, it was, it was more sophisticated than what was happening with, with Kubernetes. Take us back. What was it like then? Did you guys, I mean, everybody was coming out. I remember there was, I think there was one Docker con and everybody was coming, the Kubernetes was announced, and then you guys were there, doc Docker swarm was, was announced and there were probably three or four other startups doing kind of container orchestration. And what, what were those days like? Yeah. >>Yeah. I wasn't actually atmosphere for those days, but I know them well, I know the story as well. Um, uh, I came right as we started to pivot towards Kubernetes there, but, um, it's a really interesting story. I mean, obviously they did a documentary on it and, uh, you know, people can watch that. It's pretty good. But, um, I think that, from my perspective, it was, it was really interesting how this happened. You had basically, uh, con you had this advent of containers coming out, right? So, so there's new novel technology and Solomon, and these folks started saying, Hey, you know, wait a second, wait if I put a UX around these couple of Linux features that got launched a couple of years ago, what does that look like? Oh, this is pretty cool. Um, so you have containers starting to crop up. And at the same time you had folks like ThoughtWorks and other kind of thought leaders in the space, uh, starting to talk about microservices and saying, Hey, monoliths are bad and you should break up these monoliths into smaller pieces. >>And any Greenfield application should be broken up into individuals, scalable units that a team can can own by themselves, and they can scale independent of each other. And you can write tests against them independently of other components. And you should break up these big, big mandalas. And now we are kind of going back to model this, but that's for another day. Um, so, so you had microservices coming out and then you also had containers coming out, same time. So there was like, oh, we need to put these microservices in something perfect. We'll put them in containers. And so at that point, you don't really, before that moment, you didn't really need container orchestration. You could just run a workload in a container and be done with it, right? You didn't need, you don't need Kubernetes to run Docker. Um, but all of a sudden you had tons and tons of containers and you had to manage these in some way. >>And so that's where container orchestration came, came from. And, and Ben Heineman, the founder of Mesa was actually helping schedule spark at the time at Berkeley. Um, and that was one of the first workloads with spark for Macy's. And then his friends at Twitter said, Hey, come over, can you help us do this with containers at Twitter? He said, okay. So when it helped them do it with containers at Twitter, and that's kinda how that branch of the container wars was started. And, um, you know, it was really, really great technology and it actually is still in production in a lot of shops today. Um, uh, more and more people are moving towards Kubernetes and Mesa sphere saw that trend. And at the end of the day, Mesa sphere was less concerned about, even though they named the company Mesa sphere, they were less concerned about helping customers with Mesa specifically. They really want to help customers with these distributed problems. And so it didn't make sense to, to just do Mesa. So they would took on Kubernetes as well. And I hope >>I don't do that. I remember, uh, my, my co-founder John furrier introduced me to Jerry Chen way back when Jerry is his first, uh, uh, VC investment with Greylock was Docker. And we were talking in these very, obviously very excited about it. And, and his Chandler was just saying, it said Solomon and the team simplified, you know, containers, you know, simple and brilliant. All right. So you guys saw the opportunity where you were Docker swarm shop. Why? Because you needed, you know, more sophisticated capabilities. Yeah. But then you, you switched why the switch, what was happening? What was the mindset back then? We ran >>And into some scale challenges in kind of operationalize or, or productizing our kind of our core machine learning. And, you know, we, we, we saw kind of the, the challenges, luckily a bit ahead of our time. And, um, we happen to have someone on the team that was also kind of moonlighting, uh, as one of the, the original core contributors to Kubernetes. And so as this sort of shift was taking place, um, we, we S we saw the flexibility, uh, of what was becoming Kubernetes. Um, and, uh, I'll never forget. I left on a Friday and came back on a Monday and we had lifted and shifted, uh, to Kubernetes. Uh, the challenge was, um, you know, you, at that time, you, you didn't have what you have today through EKS. And, uh, those kinds of services were, um, just getting that first cluster up and running was, was super, super difficult, even in a small environment. >>And so I remember we, you know, we, we finally got it up and running and it was like, nobody touch it, don't do anything. Uh, but obviously that doesn't, that doesn't scale either. And so that's really, you know, being kind of a data science focused shop at storm forge from the very beginning. And that's where our core IP is. Uh, our, our team looked at that problem. And then we looked at, okay, there are a bunch of parameters and ways that I can tune this application. And, uh, why are the configurations set the way that they are? And, you know, uh, is there room to explore? And that's really where, unfortunately, >>Because Mesa said much greater enterprise capabilities as the Docker swarm, at least they were heading in that direction, but you still saw that Kubernetes was, was attractive because even though it didn't have all the security features and enterprise features, because it was just so simple. I remember Jen Goldberg who was at Google at the time saying, no, we were focused on keeping it simple and we're going from mass adoption, but does that kind of what you said? >>Yeah. And we made a bet, honestly. Uh, we saw that the, uh, you know, the growing community was really starting to, you know, we had a little bit of an inside view because we had, we had someone that was very much in the, in the original part, but you also saw the, the tool chain itself start to, uh, start to come into place right. A little bit. And it's still hardening now, but, um, yeah, we, as any, uh, as any startup does, we, we made a pivot and we made a bet and, uh, this, this one paid off >>Well, it's interesting because, you know, we said at the time, I mean, you had, obviously Amazon invented the modern cloud. You know, Microsoft has the advantage of has got this huge software stays, Hey, just now run it into the cloud. Okay, great. So they had their entry point. Google didn't have an entry point. This is kind of a hail Mary against Amazon. And, and I, I wrote a piece, you know, the improbable, Verizon, who Kubernetes to become the O S you know, the cloud, but, but I asked, did it make sense for Google to do that? And it never made any money off of it, but I would argue they, they were kind of, they'd be irrelevant if they didn't have, they hadn't done that yet, but it didn't really hurt. It certainly didn't hurt Amazon EKS. And you do containers and your customers you've embraced it. Right. I mean, I, I don't know what it was like early days. I remember I've have talked to Amazon people about this. It's like, okay, we saw it and then talk to customers, what are they doing? Right. That's kind of what the mindset is, right? Yeah. >>That's, I, I, you know, I've, I've been at Amazon a couple of years now, and you hear the stories of all we're customer obsessed. We listened to our customers like, okay, okay. We have our company values, too. You get told them. And when you're, uh, when you get first hired in the first day, and you never really think about them again, but Amazon, that really is preached every day. It really is. Um, uh, and that we really do listen to our customers. So when customers start asking for communities, we said, okay, when we built it for them. So, I mean, it's, it's really that simple. Um, and, and we also, it's not as simple as just building them a Kubernetes service. Amazon has a big commitment now to start, you know, getting involved more in the community and working with folks like storm forage and, and really listening to customers and what they want. And they want us working with folks like storm florigen and that, and that's why we're doing things like this. So, well, >>It's interesting, because of course, everybody looks at the ecosystem, says, oh, Amazon's going to kill the ecosystem. And then we saw an article the other day in, um, I think it was CRN, did an article, great job by Amazon PR, but talk about snowflake and Amazon's relationship. And I've said many times snowflake probably drives more than any other ISV out there. And so, yeah, maybe the Redshift guys might not love snowflake, but Amazon in general, you know, they're doing great three things. And I remember Andy Jassy said to me, one time, look, we love the ecosystem. We need the ecosystem. They have to innovate too. If they don't, you know, keep pace, you know, they're going to be in trouble. So that's actually a healthy kind of a dynamic, I mean, as an ecosystem partner, how do you, >>Well, I'll go back to one thing without the work that Google did to open source Kubernetes, a storm forge wouldn't exist, but without the effort that AWS and, and EKS in particular, um, provides and opens up for, for developers to, to innovate and to continue, continue kind of operationalizing the shift to Kubernetes, um, you know, we wouldn't have nearly the opportunity that we do to actually listen to them as well, listen to the users and be able to say, w w w what do you want, right. Our entire reason for existence comes from asking users, like, how painful is this process? Uh, like how much confidence do you have in the, you know, out of the box, defaults that ship with your, you know, with your database or whatever it is. And, uh, and, and how much do you love, uh, manually tuning your application? >>And, and, uh, obviously nobody's said, I love that. And so I think as that ecosystem comes together and continues expanding, um, it's just, it opens up a huge opportunity, uh, not only for existing, you know, EKS and, uh, AWS users to continue innovating, but for companies like storm forge, to be able to provide that opportunity for them as well. And, and that's pretty powerful. So I think without a lot of the moves they've made, um, you know, th the door wouldn't be nearly as open for companies like, who are, you know, growing quickly, but are smaller to be able to, you know, to exist. >>Well, and I was saying earlier that, that you've, you're in, I wrote about this, you're going to get better capabilities. You're clearly seeing that cluster management we've talked about better, better automation, security, the whole shift left movement. Um, so obviously there's a lot of momentum right now for Kubernetes. When you think about bare metal servers and storage, and then you had VM virtualization, VMware really, and then containers, and then Kubernetes as another abstraction, I would expect we're not at the end of the road here. Uh, what's next? Is there another abstraction layer that you would think is coming? Yeah, >>I mean, w for awhile, it looked like, and I remember even with our like board members and some of our investors said, well, you know, well, what about serverless? And, you know, what's the next Kubernetes and nothing, we, as much as I love Kubernetes, um, which I do, and we do, um, nothing about what we particularly do. We are purpose built for Kubernetes, but from a core kind of machine learning and problem solving standpoint, um, we could apply this elsewhere, uh, if we went that direction and so time will tell what will be next, then there will be something, uh, you know, that will end up, you know, expanding beyond Kubernetes at some point. Um, but, you know, I think, um, without knowing what that is, you know, our job is to, to, to serve our, you know, to serve our customers and serve our users in the way that they are asking for that. >>Well, serverless obviously is exploding when you look again, and we tucked the ETR survey data, when you look at, at the services within Amazon and other cloud providers, you know, the functions off, off the charts. Uh, so that's kind of an interesting and notable now, of course, you've got Chandler, you've got edge in your title. You've got hybrid in, in your title. So, you know, this notion of the cloud expanding, it's not just a set of remote services, just only in the public cloud. Now it's, it's coming to on premises. You actually got Andy, Jesse, my head space. He said, one time we just look at it. The data centers is another edge location. Right. Okay. That's a way to look at it and then you've got edge. Um, so that cloud is expanding, isn't it? The definition of cloud is, is, is evolving. >>Yeah, that's right. I mean, customers one-on-one run workloads in lots of places. Um, and that's why we have things like, you know, local zones and wavelengths and outposts and EKS anywhere, um, EKS, distro, and obviously probably lots more things to come. And there's, I always think of like, Amazon's Kubernetes strategy on a manageability scale. We're on one far end of the spectrum, you have EKS distro, which is just a collection of the core Kubernetes packages. And you could, you could take those and stand them up yourself in a broom closet, in a, in a retail shop. And then on the other far in the spectrum, you have EKS far gate where you can just give us your container and we'll handle everything for you. Um, and then we kind of tried to solve everything in between for your data center and for the cloud. And so you can, you can really ask Amazon, I want you to manage my control plane. I want you to manage this much of my worker nodes, et cetera. And oh, I actually want help on prem. And so we're just trying to listen to customers and solve their problems where they're asking us to solve them. Cut, >>Go ahead. No, I would just add that in a more vertically focused, uh, kind of orientation for us. Like we, we believe that op you know, optimization capabilities should transcend the location itself. And, and, and so whether that's part public part, private cloud, you know, that's what I love part of what I love about EKS anywhere. Uh, it, you know, you shouldn't, you should still be able to achieve optimal results that connect to your business objectives, uh, wherever those workloads, uh, are, are living >>Well, don't wince. So John and I coined this term called Supercloud and people laugh about it, but it's different. It's, it's, you know, people talk about multi-cloud, but that was just really kind of vendor diversity. Right? I got to running here, I'm running their money anywhere. Uh, but, but individually, and so Supercloud is this concept of this abstraction layer that floats wherever you are, whether it's on prem, across clouds, and you're taking advantage of those native primitives, um, and then hiding that underlying complexity. And that's what, w re-invent the ecosystem was so excited and they didn't call it super cloud. We, we, we called it that, but they're clearly thinking differently about the value that they can add on top of Goldman Sachs. Right. That to me is an example of a Supercloud they're taking their on-prem data and their, their, their software tooling connecting it to AWS. They're running it on AWS, but they're, they're abstracting that complexity. And I think you're going to see a lot, a lot more of that. >>Yeah. So Kubernetes itself, in many cases is being abstracted away. Yeah. There's a disability of a disappearing act for Kubernetes. And I don't mean that in a, you know, in an, a, from an adoption standpoint, but, uh, you know, Kubernetes itself is increasingly being abstracted away, which I think is, is actually super interesting. Yeah. >>Um, communities doesn't really do anything for a company. Like we run Kubernetes, like, how does that help your bottom line? That at the end of the day, like companies don't care that they're running Kubernetes, they're trying to solve a problem, which is the, I need to be able to deploy my applications. I need to be able to scale them easily. I need to be able to update them easily. And those are the things they're trying to solve. So if you can give them some other way to do that, I'm sure you know, that that's what they want. It's not like, uh, you know, uh, a big bank is making more money because they're running Kubernetes. That's not, that's not the current, >>It gets subsumed. It's just become invisible. Right. Exactly. You guys back to the office yet. What's, uh, what's the situation, >>You know, I, I work for my house and I, you know, we go into the office a couple of times a week, so it's, it's, uh, yeah, it's, it's, it's a crazy time. It's a crazy time to be managing and hiring. And, um, you know, it's, it's, it's, it's definitely a challenge, but there's a lot of benefits of working home. I got two young kids, so I get to see them, uh, grow up a little bit more working, working out of my house. So it's >>Nice also. >>So we're in, even as a smaller startup, we're in 26, 27 states, uh, Canada, Germany, we've got a little bit of presence in Japan, so we're very much distributed. Um, we, uh, have not gone back and I'm not sure we will >>Permanently remote potentially. >>Yeah. I mean, w we made a, uh, pretty like for us, the timing of our series B funding, which was where we started hiring a lot, uh, was just before COVID started really picking up. So we, you know, thankfully made a, a pretty good strategic decision to say, we're going to go where the talent is. And yeah, it was harder to find for sure, especially in w we're competing, it's incredibly competitive. Uh, but yeah, we've, it was a good decision for us. Um, we are very about, you know, getting the teams together in person, you know, as often as possible and in the safest way possible, obviously. Um, but you know, it's been a, it's been a pretty interesting, uh, journey for us and something that I'm, I'm not sure I would, I would change to be honest with you. Yeah. >>Well, Frank Slootman, snowflakes HQ to Montana, and then can folks like Michael Dell saying, Hey, same thing as you, wherever they want to work, bring yourself and wherever you are as cool. And do you think that the hybrid mode for your team is kind of the, the, the operating mode for the, for the foreseeable future is a couple of, >>No, I think, I think there's a lot of benefits in both working from the office. I don't think you can deny like the face-to-face interactions. It feels good just doing this interview face to face. Right. And I can see your mouth move. So it's like, there's a lot of benefits to that, um, over a chime call or a zoom call or whatever, you know, that, that also has advantages, right. I mean, you can be more focused at home. And I think some version of hybrid is probably in the industry's future. I don't know what Amazon's exact plans are. That's above my pay grade, but, um, I know that like in general, the industry is definitely moving to some kind of hybrid model. And like Matt said, getting people I'm a big fan at Mesa sphere, we ran a very diverse, like remote workforce. We had a big office in Germany, but we'd get everybody together a couple of times a year for engineering week or, or something like this. And you'd get a hundred people, you know, just dedicated to spending time together at a hotel and, you know, Vegas or Hamburg or wherever. And it's a really good time. And I think that's a good model. >>Yeah. And I think just more ETR data, the current thinking now is that, uh, the hybrid is the number one sort of model, uh, 36% that the CIO is believe 36% of the workforce are going to be hybrid permanently is kind of their, their call a couple of days in a couple of days out. Um, and the, the percentage that is remote is significantly higher. It probably, you know, high twenties, whereas historically it's probably 15%. Yeah. So permanent changes. And that, that changes the infrastructure. You need to support it, the security models and everything, you know, how you communicate. So >>When COVID, you know, really started hitting and in 2020, um, the big banks for example, had to, I mean, you would want to talk about innovation and ability to, to shift quickly. Two of the bigger banks that have in, uh, in fact, adopted Kubernetes, uh, were able to shift pretty quickly, you know, systems and things that were, you know, historically, you know, it was in the office all the time. And some of that's obviously shifted back to a certain degree, but that ability, it was pretty remarkable actually to see that, uh, take place for some of the larger banks and others that are operating in super regulated environments. I mean, we saw that in government agencies and stuff as well. >>Well, without the cloud, no, this never would've happened. Yeah. >>And I think it's funny. I remember some of the more old school manager thing people are, aren't gonna work less when they're working from home, they're gonna be distracted. I think you're seeing the opposite where people are too much, they get burned out because you're just running your computer all day. And so I think that we're learning, I think everyone, the whole industry is learning. Like, what does it mean to work from home really? And, uh, it's, it's a fascinating thing is as a case study, we're all a part of right now. >>I was talking to my wife last night about this, and she's very thoughtful. And she w when she was in the workforce, she was at a PR firm and a guy came in a guest speaker and it might even be in the CEO of the company asking, you know, what, on average, what time who stays at the office until, you know, who leaves by five o'clock, you know, a few hands up, or who stays until like eight o'clock, you know, and enhancement. And then, so he, and he asked those people, like, why, why can't you get your work done in a, in an eight hour Workday? I go home. Why don't you go in? And I sit there. Well, that's interesting, you know, cause he's always looking at me like, why can't you do, you know, get it done? And I'm saying the world has changed. Yeah. It really has where people are just on all the time. I'm not sure it's sustainable, quite frankly. I mean, I think that we have to, you know, as organizations think about, and I see companies doing it, you guys probably do as well, you know, take a four day, you know, a week weekend, um, just for your head. Um, but it's, there's no playbook. >>Yeah. Like I said, we're a part of a case study. It's also hard because people are distributed now. So you have your meetings on the east coast, you can wake up at seven four, and then you have meetings on the west coast. You stay until seven o'clock therefore, so your day just stretches out. So you've got to manage this. And I think we're, I think we'll figure it out. I mean, we're good at figuring this stuff. >>There's a rise in asynchronous communication. So with things like slack and other tools, as, as helpful as they are in many cases, it's a, it, isn't always on mentality. And like, people look for that little green dot and you know, if you're on the you're online. So my kids, uh, you know, we have a term now for me, cause my office at home is upstairs and I'll come down. And if it's, if it's during the day, they'll say, oh dad, you're going for a walk and talk, you know, which is like, it was my way of getting away from the desk, getting away from zoom. And like, you know, even in Boston, uh, you know, getting outside, trying to at least, you know, get a little exercise or walk and get, you know, get my head away from the computer screen. Um, but even then it's often like, oh, I'll get a slack notification on my phone or someone will call me even if it's not a scheduled walk and talk. Um, uh, and so it is an interesting, >>A lot of ways to get in touch or productivity is presumably going to go through the roof. But now, all right, guys, I'll let you go. Thanks so much for coming to the cube. Really appreciate it. And thank you for watching this cube conversation. This is Dave Alante and we'll see you next time.

Published Date : Mar 10 2022

SUMMARY :

So, Jenny, you were the vice president Well, uh, vice-president engineering basis, fear and then I ran product and engineering for DTQ So I mean, a lot of people were, you know, using your platform I mean, obviously they did a documentary on it and, uh, you know, people can watch that. Um, but all of a sudden you had tons and tons of containers and you had to manage these in some way. And, um, you know, it was really, really great technology and it actually is still you know, containers, you know, simple and brilliant. Uh, the challenge was, um, you know, you, at that time, And so that's really, you know, being kind of a data science focused but does that kind of what you said? you know, the growing community was really starting to, you know, we had a little bit of an inside view because we Well, it's interesting because, you know, we said at the time, I mean, you had, obviously Amazon invented the modern cloud. Amazon has a big commitment now to start, you know, getting involved more in the community and working with folks like storm And so, yeah, maybe the Redshift guys might not love snowflake, but Amazon in general, you know, you know, we wouldn't have nearly the opportunity that we do to actually listen to them as well, um, you know, th the door wouldn't be nearly as open for companies like, and storage, and then you had VM virtualization, VMware really, you know, that will end up, you know, expanding beyond Kubernetes at some point. at the services within Amazon and other cloud providers, you know, the functions And so you can, you can really ask Amazon, it, you know, you shouldn't, you should still be able to achieve optimal results that connect It's, it's, you know, people talk about multi-cloud, but that was just really kind of vendor you know, in an, a, from an adoption standpoint, but, uh, you know, Kubernetes itself is increasingly It's not like, uh, you know, You guys back to the office And, um, you know, it's, it's, it's, it's definitely a challenge, but there's a lot of benefits of working home. So we're in, even as a smaller startup, we're in 26, 27 Um, we are very about, you know, getting the teams together And do you think that the hybrid mode for your team is kind of the, and, you know, Vegas or Hamburg or wherever. and everything, you know, how you communicate. you know, systems and things that were, you know, historically, you know, Yeah. And I think it's funny. and it might even be in the CEO of the company asking, you know, what, on average, So you have your meetings on the east coast, you can wake up at seven four, and then you have meetings on the west coast. And like, you know, even in Boston, uh, you know, getting outside, And thank you for watching this cube conversation.

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Accelerating Automated Analytics in the Cloud with Alteryx


 

>>Alteryx is a company with a long history that goes all the way back to the late 1990s. Now the one consistent theme over 20 plus years has been that Ultrix has always been a data company early in the big data and Hadoop cycle. It saw the need to combine and prep different data types so that organizations could analyze data and take action Altrix and similar companies played a critical role in helping companies become data-driven. The problem was the decade of big data, brought a lot of complexities and required immense skills just to get the technology to work as advertised this in turn limited, the pace of adoption and the number of companies that could really lean in and take advantage of the cloud began to change all that and set the foundation for today's theme to Zuora of digital transformation. We hear that phrase a ton digital transformation. >>People used to think it was a buzzword, but of course we learned from the pandemic that if you're not a digital business, you're out of business and a key tenant of digital transformation is democratizing data, meaning enabling, not just hypo hyper specialized experts, but anyone business users to put data to work. Now back to Ultrix, the company has embarked on a major transformation of its own. Over the past couple of years, brought in new management, they've changed the way in which it engaged with customers with the new subscription model and it's topgraded its talent pool. 2021 was even more significant because of two acquisitions that Altrix made hyper Ana and trifecta. Why are these acquisitions important? Well, traditionally Altryx sold to business analysts that were part of the data pipeline. These were fairly technical people who had certain skills and were trained in things like writing Python code with hyper Ana Altryx has added a new persona, the business user, anyone in the business who wanted to gain insights from data and, or let's say use AI without having to be a deep technical expert. >>And then Trifacta a company started in the early days of big data by cube alum, Joe Hellerstein and his colleagues at Berkeley. They knocked down the data engineering persona, and this gives Altryx a complimentary extension into it where things like governance and security are paramount. So as we enter 2022, the post isolation economy is here and we do so with a digital foundation built on the confluence of cloud native technologies, data democratization and machine intelligence or AI, if you prefer. And Altryx is entering that new era with an expanded portfolio, new go-to market vectors, a recurring revenue business model, and a brand new outlook on how to solve customer problems and scale a company. My name is Dave Vellante with the cube and I'll be your host today. And the next hour, we're going to explore the opportunities in this new data market. And we have three segments where we dig into these trends and themes. First we'll talk to Jay Henderson, vice president of product management at Ultrix about cloud acceleration and simplifying complex data operations. Then we'll bring in Suresh Vetol who's the chief product officer at Altrix and Adam Wilson, the CEO of Trifacta, which of course is now part of Altrix. And finally, we'll hear about how Altryx is partnering with snowflake and the ecosystem and how they're integrating with data platforms like snowflake and what this means for customers. And we may have a few surprises sprinkled in as well into the conversation let's get started. >>We're kicking off the program with our first segment. Jay Henderson is the vice president of product management Altryx and we're going to talk about the trends and data, where we came from, how we got here, where we're going. We get some launch news. Well, Jay, welcome to the cube. >>Great to be here, really excited to share some of the things we're working on. >>Yeah. Thank you. So look, you have a deep product background, product management, product marketing, you've done strategy work. You've been around software and data, your entire career, and we're seeing the collision of software data cloud machine intelligence. Let's start with the customer and maybe we can work back from there. So if you're an analytics or data executive in an organization, w J what's your north star, where are you trying to take your company from a data and analytics point of view? >>Yeah, I mean, you know, look, I think all organizations are really struggling to get insights out of their data. I think one of the things that we see is you've got digital exhaust, creating large volumes of data storage is really cheap, so it doesn't cost them much to keep it. And that results in a situation where the organization's, you know, drowning in data, but somehow still starving for insights. And so I think, uh, you know, when I talk to customers, they're really excited to figure out how they can put analytics in the hands of every single person in their organization, and really start to democratize the analytics, um, and, you know, let the, the business users and the whole organization get value out of all that data they have. >>And we're going to dig into that throughout this program data, I like to say is plentiful insights, not always so much. Tell us about your launch today, Jay, and thinking about the trends that you just highlighted, the direction that your customers want to go and the problems that you're solving, what role does the cloud play in? What is what you're launching? How does that fit in? >>Yeah, we're, we're really excited today. We're launching the Altryx analytics cloud. That's really a portfolio of cloud-based solutions that have all been built from the ground up to be cloud native, um, and to take advantage of things like based access. So that it's really easy to give anyone access, including folks on a Mac. Um, it, you know, it also lets you take advantage of elastic compute so that you can do, you know, in database processing and cloud native, um, solutions that are gonna scale to solve the most complex problems. So we've got a portfolio of solutions, things like designer cloud, which is our flagship designer product in a browser and on the cloud, but we've got ultra to machine learning, which helps up-skill regular old analysts with advanced machine learning capabilities. We've got auto insights, which brings a business users into the fold and automatically unearths insights using AI and machine learning. And we've got our latest edition, which is Trifacta that helps data engineers do data pipelining and really, um, you know, create a lot of the underlying data sets that are used in some of this, uh, downstream analytics. >>Let's dig into some of those roles if we could a little bit, I mean, you've traditionally Altryx has served the business analysts and that's what designer cloud is fit for, I believe. And you've explained, you know, kind of the scope, sorry, you've expanded that scope into the, to the business user with hyper Anna. And we're in a moment we're going to talk to Adam Wilson and Suresh, uh, about Trifacta and that recent acquisition takes you, as you said, into the data engineering space in it. But in thinking about the business analyst role, what's unique about designer cloud cloud, and how does it help these individuals? >>Yeah, I mean, you know, really, I go back to some of the feedback we've had from our customers, which is, um, you know, they oftentimes have dozens or hundreds of seats of our designer desktop product, you know, really, as they look to take the next step, they're trying to figure out how do I give access to that? Those types of analytics to thousands of people within the organization and designer cloud is, is really great for that. You've got the browser-based interface. So if folks are on a Mac, they can really easily just pop, open the browser and get access to all of those, uh, prep and blend capabilities to a lot of the analysis we're doing. Um, it's a great way to scale up access to the analytics and then start to put it in the hands of really anyone in the organization, not just those highly skilled power users. >>Okay, great. So now then you add in the hyper Anna acquisition. So now you're targeting the business user Trifacta comes into the mix that deeper it angle that we talked about, how does this all fit together? How should we be thinking about the new Altryx portfolio? >>Yeah, I mean, I think it's pretty exciting. Um, you know, when you think about democratizing analytics and providing access to all these different groups of people, um, you've not been able to do it through one platform before. Um, you know, it's not going to be one interface that meets the, of all these different groups within the organization. You really do need purpose built specialized capabilities for each group. And finally, today with the announcement of the alternates analytics cloud, we brought together all of those different capabilities, all of those different interfaces into a single in the end application. So really finally delivering on the promise of providing analytics to all, >>How much of this you've been able to share with your customers and maybe your partners. I mean, I know OD is fairly new, but if you've been able to get any feedback from them, what are they saying about it? >>Uh, I mean, it's, it's pretty amazing. Um, we ran a early access, limited availability program that led us put a lot of this technology in the hands of over 600 customers, um, over the last few months. So we have gotten a lot of feedback. I tell you, um, it's been overwhelmingly positive. I think organizations are really excited to unlock the insights that have been hidden in all this data. They've got, they're excited to be able to use analytics in every decision that they're making so that the decisions they have or more informed and produce better business outcomes. Um, and, and this idea that they're going to move from, you know, dozens to hundreds or thousands of people who have access to these kinds of capabilities, I think has been a really exciting thing that is going to accelerate the transformation that these customers are on. >>Yeah, those are good. Good, good numbers for, for preview mode. Let's, let's talk a little bit about vision. So it's democratizing data is the ultimate goal, which frankly has been elusive for most organizations over time. How's your cloud going to address the challenges of putting data to work across the entire enterprise? >>Yeah, I mean, I tend to think about the future and some of the investments we're making in our products and our roadmap across four big themes, you know, in the, and these are really kind of enduring themes that you're going to see us making investments in over the next few years, the first is having cloud centricity. You know, the data gravity has been moving to the cloud. We need to be able to provide access, to be able to ingest and manipulate that data, to be able to write back to it, to provide cloud solution. So the first one is really around cloud centricity. The second is around big data fluency. Once you have all of the data, you need to be able to manipulate it in a performant manner. So having the elastic cloud infrastructure and in database processing is so important, the third is around making AI a strategic advantage. >>So, uh, you know, getting everyone involved and accessing AI and machine learning to unlock those insights, getting it out of the hands of the small group of data scientists, putting it in the hands of analysts and business users. Um, and then the fourth thing is really providing access across the entire organization. You know, it and data engineers, uh, as well as business owners and analysts. So, um, cloud centricity, big data fluency, um, AI is a strategic advantage and, uh, personas across the organization are really the four big themes you're going to see us, uh, working on over the next few months and, uh, coming coming year. >>That's good. Thank you for that. So, so on a related question, how do you see the data organizations evolving? I mean, traditionally you've had, you know, monolithic organizations, uh, very specialized or I might even say hyper specialized roles and, and your, your mission of course is the customer. You, you, you, you and your customers, they want to democratize the data. And so it seems logical that domain leaders are going to take more responsibility for data, life cycles, data ownerships, low code becomes more important. And perhaps this kind of challenges, the historically highly centralized and really specialized roles that I just talked about. How do you see that evolving and, and, and what role will Altryx play? >>Yeah. Um, you know, I think we'll see sort of a more federated systems start to emerge. Those centralized groups are going to continue to exist. Um, but they're going to start to empower, you know, in a much more de-centralized way, the people who are closer to the business problems and have better business understanding. I think that's going to let the centralized highly skilled teams work on, uh, problems that are of higher value to the organization. The kinds of problems where one or 2% lift in the model results in millions of dollars a day for the business. And then by pushing some of the analytics out to, uh, closer to the edge and closer to the business, you'll be able to apply those analytics in every single decision. So I think you're going to see, you know, both the decentralized and centralized models start to work in harmony and a little bit more about almost a federated sort of a way. And I think, you know, the exciting thing for us at Altryx is, you know, we want to facilitate that. We want to give analytic capabilities and solutions to both groups and types of people. We want to help them collaborate better, um, and drive business outcomes with the analytics they're using. >>Yeah. I mean, I think my take on another one, if you could comment is to me, the technology should be an operational detail and it has been the, the, the dog that wags the tail, or maybe the other way around, you mentioned digital exhaust before. I mean, essentially it's digital exhaust coming out of operationals systems that then somehow, eventually end up in the hand of the domain users. And I wonder if increasingly we're going to see those domain users, users, those, those line of business experts get more access. That's your goal. And then even go beyond analytics, start to build data products that could be monetized, and that maybe it's going to take a decade to play out, but that is sort of a new era of data. Do you see it that way? >>Absolutely. We're actually making big investments in our products and capabilities to be able to create analytic applications and to enable somebody who's an analyst or business user to create an application on top of the data and analytics layers that they have, um, really to help democratize the analytics, to help prepackage some of the analytics that can drive more insights. So I think that's definitely a trend we're going to see more. >>Yeah. And to your point, if you can federate the governance and automate that, then that can happen. I mean, that's a key part of it, obviously. So, all right, Jay, we have to leave it there up next. We take a deep dive into the Altryx recent acquisition of Trifacta with Adam Wilson who led Trifacta for more than seven years. It's the recipe. Tyler is the chief product officer at Altryx to explain the rationale behind the acquisition and how it's going to impact customers. Keep it right there. You're watching the cube. You're a leader in enterprise tech coverage. >>It's go time, get ready to accelerate your data analytics journey with a unified cloud native platform. That's accessible for everyone on the go from home to office and everywhere in between effortless analytics to help you go from ideas to outcomes and no time. It's your time to shine. It's Altryx analytics cloud time. >>Okay. We're here with. Who's the chief product officer at Altryx and Adam Wilson, the CEO of Trifacta. Now of course, part of Altryx just closed this quarter. Gentlemen. Welcome. >>Great to be here. >>Okay. So let me start with you. In my opening remarks, I talked about Altrix is traditional position serving business analysts and how the hyper Anna acquisition brought you deeper into the business user space. What does Trifacta bring to your portfolio? Why'd you buy the company? >>Yeah. Thank you. Thank you for the question. Um, you know, we see, uh, we see a massive opportunity of helping, um, brands, um, democratize the use of analytics across their business. Um, every knowledge worker, every individual in the company should have access to analytics. It's no longer optional, um, as they navigate their businesses with that in mind, you know, we know designer and are the products that Altrix has been selling the past decade or so do a really great job, um, addressing the business analysts, uh, with, um, hyper Rana now kind of renamed, um, Altrix auto. We even speak with the business owner and the line of business owner. Who's looking for insights that aren't real in traditional dashboards and so on. Um, but we see this opportunity of really helping the data engineering teams and it organizations, um, to also make better use of analytics. Um, and that's where the drive factor comes in for us. Um, drive factor has the best data engineering cloud in the planet. Um, they have an established track record of working across multiple cloud platforms and helping data engineers, um, do better data pipelining and work better with, uh, this massive kind of cloud transformation that's happening in every business. Um, and so fact made so much sense for us. >>Yeah. Thank you for that. I mean, you, look, you could have built it yourself would have taken, you know, who knows how long, you know, but, uh, so definitely a great time to market move, Adam. I wonder if we could dig into Trifacta some more, I mean, I remember interviewing Joe Hellerstein in the early days. You've talked about this as well, uh, on the cube coming at the problem of taking data from raw refined to an experience point of view. And Joe in the early days, talked about flipping the model and starting with data visualization, something Jeff, her was expert at. So maybe explain how we got here. We used to have this cumbersome process of ETL and you may be in some others changed that model with ELL and then T explain how Trifacta really changed the data engineering game. >>Yeah, that's exactly right. Uh, David, it's been a really interesting journey for us because I think the original hypothesis coming out of the campus research, uh, at Berkeley and Stanford that really birth Trifacta was, you know, why is it that the people who know the data best can't do the work? You know, why is this become the exclusive purview of the highly technical? And, you know, can we rethink this and make this a user experience, problem powered by machine learning that will take some of the more complicated things that people want to do with data and really help to automate those. So, so a broader set of, of users can, um, can really see for themselves and help themselves. And, and I think that, um, there was a lot of pent up frustration out there because people have been told for, you know, for a decade now to be more data-driven and then the whole time they're saying, well, then give me the data, you know, in the shape that I could use it with the right level of quality and I'm happy to be, but don't tell me to be more data-driven and then, and, and not empower me, um, to, to get in there and to actually start to work with the data in meaningful ways. >>And so, um, that was really, you know, what, you know, the origin story of the company and I think is, as we, um, saw over the course of the last 5, 6, 7 years that, um, you know, uh, real, uh, excitement to embrace this idea of, of trying to think about data engineering differently, trying to democratize the, the ETL process and to also leverage all these exciting new, uh, engines and platforms that are out there that allow for processing, you know, ever more diverse data sets, ever larger data sets and new and interesting ways. And that's where a lot of the push-down or the ELT approaches that, you know, I think it could really won the day. Um, and that, and that for us was a hallmark of the solution from the very beginning. >>Yeah, this is a huge point that you're making is, is first of all, there's a large business, it's probably about a hundred billion dollar Tam. Uh, and the, the point you're making, because we've looked, we've contextualized most of our operational systems, but the big data pipeline is hasn't gotten there. But, and maybe we could talk about that a little bit because democratizing data is Nirvana, but it's been historically very difficult. You've got a number of companies it's very fragmented and they're all trying to attack their little piece of the problem to achieve an outcome, but it's been hard. And so what's going to be different about Altryx as you bring these puzzle pieces together, how is this going to impact your customers who would like to take that one? >>Yeah, maybe, maybe I'll take a crack at it. And Adam will, um, add on, um, you know, there hasn't been a single platform for analytics, automation in the enterprise, right? People have relied on, uh, different products, um, to solve kind of, uh, smaller problems, um, across this analytics, automation, data transformation domain. Um, and, um, I think uniquely Alcon's has that opportunity. Uh, we've got 7,000 plus customers who rely on analytics for, um, data management, for analytics, for AI and ML, uh, for transformations, uh, for reporting and visualization for automated insights and so on. Um, and so by bringing drive factor, we have the opportunity to scale this even further and solve for more use cases, expand the scenarios where it's applied and so multiple personas. Um, and we just talked about the data engineers. They are really a growing stakeholder in this transformation of data and analytics. >>Yeah, good. Maybe we can stay on this for a minute cause you, you you're right. You bring it together. Now at least three personas the business analyst, the end user slash business user. And now the data engineer, which is really out of an it role in a lot of companies, and you've used this term, the data engineering cloud, what is that? How is it going to integrate in with, or support these other personas? And, and how's it going to integrate into the broader ecosystem of clouds and cloud data warehouses or any other data stores? >>Yeah, no, that's great. Uh, yeah, I think for us, we really looked at this and said, you know, we want to build an open and interactive cloud platform for data engineers, you know, to collaboratively profile pipeline, um, and prepare data for analysis. And that really meant collaborating with the analysts that were in the line of business. And so this is why a big reason why this combination is so magic because ultimately if we can get the data engineers that are creating the data products together with the analysts that are in the line of business that are driving a lot of the decision making and allow for that, what I would describe as collaborative curation of the data together, so that you're starting to see, um, uh, you know, increasing returns to scale as this, uh, as this rolls out. I just think that is an incredibly powerful combination and, and frankly, something that the market is not crack the code on yet. And so, um, I think when we, when I sat down with Suresh and with mark and the team at Ultrix, that was really part of the, the, the big idea, the big vision that was painted and got us really energized about the acquisition and about the potential of the combination. >>And you're really, you're obviously writing the cloud and the cloud native wave. Um, and, but specifically we're seeing, you know, I almost don't even want to call it a data warehouse anyway, because when you look at what's, for instance, Snowflake's doing, of course their marketing is around the data cloud, but I actually think there's real justification for that because it's not like the traditional data warehouse, right. It's, it's simplified get there fast, don't necessarily have to go through the central organization to share data. Uh, and, and, and, but it's really all about simplification, right? Isn't that really what the democratization comes down to. >>Yeah. It's simplification and collaboration. Right. I don't want to, I want to kind of just what Adam said resonates with me deeply. Um, analytics is one of those, um, massive disciplines inside an enterprise that's really had the weakest of tools. Um, and we just have interfaces to collaborate with, and I think truly this was all drinks and a superpower was helping the analysts get more out of their data, get more out of the analytics, like imagine a world where these people are collaborating and sharing insights in real time and sharing workflows and getting access to new data sources, um, understanding data models better, I think, um, uh, curating those insights. I boring Adam's phrase again. Um, I think that creates a real value inside the organization because frankly in scaling analytics and democratizing analytics and data, we're still in such early phases of this journey. >>So how should we think about designer cloud, which is from Altrix it's really been the on-prem and the server desktop offering. And of course Trifacta is with cloud cloud data warehouses. Right. Uh, how, how should we think about those two products? Yeah, >>I think, I think you should think about them. And, uh, um, as, as very complimentary right designer cloud really shares a lot of DNA and heritage with, uh, designer desktop, um, the low code tooling and that interface, uh, the really appeals to the business analysts, um, and gets a lot of the things that they do well, we've also built it with interoperability in mind, right. So if you started building your workflows in designer desktop, you want to share that with design and cloud, we want to make it super easy for you to do that. Um, and I think over time now we're only a week into, um, this Alliance with, um, with, um, Trifacta, um, I think we have to get deeper inside to think about what does the data engineer really need? What's the business analysts really need and how to design a cloud, and Trifacta really support both of those requirements, uh, while kind of continue to build on the trifecta on the amazing Trifacta cloud platform. >>You know, >>I think we're just going to say, I think that's one of the things that, um, you know, creates a lot of, uh, opportunity as we go forward, because ultimately, you know, Trifacta took a platform, uh, first mentality to everything that we built. So thinking about openness and extensibility and, um, and how over time people could build things on top of factor that are a variety of analytic tool chain, or analytic applications. And so, uh, when you think about, um, Ultrix now starting to, uh, to move some of its capabilities or to provide additional capabilities, uh, in the cloud, um, you know, Trifacta becomes a platform that can accelerate, you know, all of that work and create, uh, uh, a cohesive set of, of cloud-based services that, um, share a common platform. And that maintains independence because both companies, um, have been, uh, you know, fiercely independent, uh, and, and really giving people choice. >>Um, so making sure that whether you're, uh, you know, picking one cloud platform and other, whether you're running things on the desktop, uh, whether you're running in hybrid environments, that, um, no matter what your decision, um, you're always in a position to be able to get out your data. You're always in a position to be able to cleanse transform shape structure, that data, and ultimately to deliver, uh, the analytics that you need. And so I think in that sense, um, uh, you know, this, this again is another reason why the combination, you know, fits so well together, giving people, um, the choice. Um, and as they, as they think about their analytics strategy and their platform strategy going forward, >>Yeah. I make a chuckle, but one of the reasons I always liked Altrix is cause you kinda did the little end run on it. It can be a blocker sometimes, but that created problems, right? Because the organization said, wow, this big data stuff has taken off, but we need security. We need governance. And it's interesting because you've got, you know, ETL has been complex, whereas the visualization tools, they really, you know, really weren't great at governance and security. It took some time there. So that's not, not their heritage. You're bringing those worlds together. And I'm interested, you guys just had your sales kickoff, you know, what was their reaction like? Uh, maybe Suresh, you could start off and maybe Adam, you could bring us home. >>Um, thanks for asking about our sales kickoff. So we met for the first time and you've got a two years, right. For, as, as it is for many of us, um, in person, uh, um, which I think was a, was a real breakthrough as Qualtrics has been on its transformation journey. Uh, we added a Trifacta to, um, the, the potty such as the tour, um, and getting all of our sales teams and product organizations, um, to meet in person in one location. I thought that was very powerful for other the company. Uh, but then I tell you, um, um, the reception for Trifacta was beyond anything I could have imagined. Uh, we were working out him and I will, when he's so hot on, on the deal and the core hypotheses and so on. And then you step back and you're going to share the vision with the field organization, and it blows you away, the energy that it creates among our sellers out of partners. >>And I'm sure Madam will and his team were mocked, um, every single day, uh, with questions and opportunities to bring them in. But Adam, maybe you should share. Yeah, no, it was, uh, it was through the roof. I mean, uh, uh, the, uh, the amount of energy, the, uh, certainly how welcoming everybody was, uh, uh, you know, just, I think the story makes so much sense together. I think culturally, the company is, are very aligned. Um, and, uh, it was a real, uh, real capstone moment, uh, to be able to complete the acquisition and to, and to close and announced, you know, at the kickoff event. And, um, I think, you know, for us, when we really thought about it, you know, when we ended, the story that we told was just, you have this opportunity to really cater to what the end users care about, which is a lot about interactivity and self-service, and at the same time. >>And that's, and that's a lot of the goodness that, um, that Altryx is, has brought, you know, through, you know, you know, years and years of, of building a very vibrant community of, you know, thousands, hundreds of thousands of users. And on the other side, you know, Trifacta bringing in this data engineering focus, that's really about, uh, the governance things that you mentioned and the openness, um, that, that it cares deeply about. And all of a sudden, now you have a chance to put that together into a complete story where the data engineering cloud and analytics, automation, you know, coming together. And, um, and I just think, you know, the lights went on, um, you know, for people instantaneously and, you know, this is a story that, um, that I think the market is really hungry for. And certainly the reception we got from, uh, from the broader team at kickoff was, uh, was a great indication. >>Well, I think the story hangs together really well, you know, one of the better ones I've seen in, in this space, um, and, and you guys coming off a really, really strong quarter. So congratulations on that jets. We have to leave it there. I really appreciate your time today. Yeah. Take a look at this short video. And when we come back, we're going to dig into the ecosystem and the integration into cloud data warehouses and how leading organizations are creating modern data teams and accelerating their digital businesses. You're watching the cube you're leader in enterprise tech coverage. >>This is your data housed neatly insecurely in the snowflake data cloud. And all of it has potential the potential to solve complex business problems, deliver personalized financial offerings, protect supply chains from disruption, cut costs, forecast, grow and innovate. All you need to do is put your data in the hands of the right people and give it an opportunity. Luckily for you. That's the easy part because snowflake works with Alteryx and Alteryx turns data into breakthroughs with just a click. Your organization can automate analytics with drag and drop building blocks, easily access snowflake data with both sequel and no SQL options, share insights, powered by Alteryx data science and push processing to snowflake for lightning, fast performance, you get answers you can put to work in your teams, get repeatable processes they can share in that's exciting because not only is your data no longer sitting around in silos, it's also mobilized for the next opportunity. Turn your data into a breakthrough Alteryx and snowflake >>Okay. We're back here in the queue, focusing on the business promise of the cloud democratizing data, making it accessible and enabling everyone to get value from analytics, insights, and data. We're now moving into the eco systems segment the power of many versus the resources of one. And we're pleased to welcome. Barb Hills camp was the senior vice president partners and alliances at Ultrix and a special guest Terek do week head of technology alliances at snowflake folks. Welcome. Good to see you. >>Thank you. Thanks for having me. Good to see >>Dave. Great to see you guys. So cloud migration, it's one of the hottest topics. It's the top one of the top initiatives of senior technology leaders. We have survey data with our partner ETR it's number two behind security, and just ahead of analytics. So we're hovering around all the hot topics here. Barb, what are you seeing with respect to customer, you know, cloud migration momentum, and how does the Ultrix partner strategy fit? >>Yeah, sure. Partners are central company's strategy. They always have been. We recognize that our partners have deep customer relationships. And when you connect that with their domain expertise, they're really helping customers on their cloud and business transformation journey. We've been helping customers achieve their desired outcomes with our partner community for quite some time. And our partner base has been growing an average of 30% year over year, that partner community and strategy now addresses several kinds of partners, spanning solution providers to global SIS and technology partners, such as snowflake and together, we help our customers realize the business promise of their journey to the cloud. Snowflake provides a scalable storage system altereds provides the business user friendly front end. So for example, it departments depend on snowflake to consolidate data across systems into one data cloud with Altryx business users can easily unlock that data in snowflake solving real business outcomes. Our GSI and solution provider partners are instrumental in providing that end to end benefit of a modern analytic stack in the cloud providing platform, guidance, deployment, support, and other professional services. >>Great. Let's get a little bit more into the relationship between Altrix and S in snowflake, the partnership, maybe a little bit about the history, you know, what are the critical aspects that we should really focus on? Barb? Maybe you could start an Interra kindly way in as well. >>Yeah, so the relationship started in 2020 and all shirts made a big bag deep with snowflake co-innovating and optimizing cloud use cases together. We are supporting customers who are looking for that modern analytic stack to replace an old one or to implement their first analytic strategy. And our joint customers want to self-serve with data-driven analytics, leveraging all the benefits of the cloud, scalability, accessibility, governance, and optimizing their costs. Um, Altrix proudly achieved. Snowflake's highest elite tier in their partner program last year. And to do that, we completed a rigorous third party testing process, which also helped us make some recommended improvements to our joint stack. We wanted customers to have confidence. They would benefit from high quality and performance in their investment with us then to help customers get the most value out of the destroyed solution. We developed two great assets. One is the officer starter kit for snowflake, and we coauthored a joint best practices guide. >>The starter kit contains documentation, business workflows, and videos, helping customers to get going more easily with an altered since snowflake solution. And the best practices guide is more of a technical document, bringing together experiences and guidance on how Altryx and snowflake can be deployed together. Internally. We also built a full enablement catalog resources, right? We wanted to provide our account executives more about the value of the snowflake relationship. How do we engage and some best practices. And now we have hundreds of joint customers such as Juniper and Sainsbury who are actively using our joint solution, solving big business problems much faster. >>Cool. Kara, can you give us your perspective on the partnership? >>Yeah, definitely. Dave, so as Barb mentioned, we've got this standing very successful partnership going back years with hundreds of happy joint customers. And when I look at the beginning, Altrix has helped pioneer the concept of self-service analytics, especially with use cases that we worked on with for, for data prep for BI users like Tableau and as Altryx has evolved to now becoming from data prep to now becoming a full end to end data science platform. It's really opened up a lot more opportunities for our partnership. Altryx has invested heavily over the last two years in areas of deep integration for customers to fully be able to expand their investment, both technologies. And those investments include things like in database pushed down, right? So customers can, can leverage that elastic platform, that being the snowflake data cloud, uh, with Alteryx orchestrating the end to end machine learning workflows Alteryx also invested heavily in snow park, a feature we released last year around this concept of data programmability. So all users were regardless of their business analysts, regardless of their data, scientists can use their tools of choice in order to consume and get at data. And now with Altryx cloud, we think it's going to open up even more opportunities. It's going to be a big year for the partnership. >>Yeah. So, you know, Terike, we we've covered snowflake pretty extensively and you initially solve what I used to call the, I still call the snake swallowing the basketball problem and cloud data warehouse changed all that because you had virtually infinite resources, but so that's obviously one of the problems that you guys solved early on, but what are some of the common challenges or patterns or trends that you see with snowflake customers and where does Altryx come in? >>Sure. Dave there's there's handful, um, that I can come up with today, the big challenges or trends for us, and Altrix really helps us across all of them. Um, there are three particular ones I'm going to talk about the first one being self-service analytics. If we think about it, every organization is trying to democratize data. Every organization wants to empower all their users, business users, um, you know, the, the technology users, but the business users, right? I think every organization has realized that if everyone has access to data and everyone can do something with data, it's going to make them competitively, give them a competitive advantage with Altrix is something we share that vision of putting that power in the hands of everyday users, regardless of the skillsets. So, um, with self-service analytics, with Ultrix designer they've they started out with self-service analytics as the forefront, and we're just scratching the surface. >>I think there was an analyst, um, report that shows that less than 20% of organizations are truly getting self-service analytics to their end users. Now, with Altryx going to Ultrix cloud, we think that's going to be a huge opportunity for us. Um, and then that opens up the second challenge, which is machine learning and AI, every organization is trying to get predictive analytics into every application that they have in order to be competitive in order to be competitive. Um, and with Altryx creating this platform so they can cater to both the everyday business user, the quote unquote, citizen data scientists, and making a code friendly for data scientists to be able to get at their notebooks and all the different tools that they want to use. Um, they fully integrated in our snow park platform, which I talked about before, so that now we get an end to end solution caring to all, all lines of business. >>And then finally this concept of data marketplaces, right? We, we created snowflake from the ground up to be able to solve the data sharing problem, the big data problem, the data sharing problem. And Altryx um, if we look at mobilizing your data, getting access to third-party datasets, to enrich with your own data sets, to enrich with, um, with your suppliers and with your partners, data sets, that's what all customers are trying to do in order to get a more comprehensive 360 view, um, within their, their data applications. And so with Altryx alterations, we're working on third-party data sets and marketplaces for quite some time. Now we're working on how do we integrate what Altrix is providing with the snowflake data marketplace so that we can enrich these workflows, these great, great workflows that Altrix writing provides. Now we can add third party data into that workflow. So that opens up a ton of opportunities, Dave. So those are three I see, uh, easily that we're going to be able to solve a lot of customer challenges with. >>So thank you for that. Terrick so let's stay on cloud a little bit. I mean, Altrix is undergoing a major transformation, big focus on the cloud. How does this cloud launch impact the partnership Terike from snowflakes perspective and then Barb, maybe, please add some color. >>Yeah, sure. Dave snowflake started as a cloud data platform. We saw our founders really saw the challenges that customers are having with becoming data-driven. And the biggest challenge was the complexity of having imagine infrastructure to even be able to do it, to get applications off the ground. And so we created something to be cloud-native. We created to be a SAS managed service. So now that that Altrix is moving to the same model, right? A cloud platform, a SAS managed service, we're just, we're just removing more of the friction. So we're going to be able to start to package these end to end solutions that are SAS based that are fully managed. So customers can, can go faster and they don't have to worry about all of the underlying complexities of, of, of stitching things together. Right? So, um, so that's, what's exciting from my viewpoint >>And I'll follow up. So as you said, we're investing heavily in the cloud a year ago, we had two pre desktop products, and today we have four cloud products with cloud. We can provide our users with more flexibility. We want to make it easier for the users to leverage their snowflake data in the Alteryx platform, whether they're using our beloved on-premise solution or the new cloud products were committed to that continued investment in the cloud, enabling our joint partner solutions to meet customer requirements, wherever they store their data. And we're working with snowflake, we're doing just that. So as customers look for a modern analytic stack, they expect that data to be easily accessible, right within a fast, secure and scalable platform. And the launch of our cloud strategy is a huge leap forward in making Altrix more widely accessible to all users in all types of roles, our GSI and our solution provider partners have asked for these cloud capabilities at scale, and they're excited to better support our customers, cloud and analytic >>Are. How about you go to market strategy? How would you describe your joint go to market strategy with snowflake? >>Sure. It's simple. We've got to work backwards from our customer's challenges, right? Driving transformation to solve problems, gain efficiencies, or help them save money. So whether it's with snowflake or other GSI, other partner types, we've outlined a joint journey together from recruit solution development, activation enablement, and then strengthening our go to market strategies to optimize our results together. We launched an updated partner program and within that framework, we've created new benefits for our partners around opportunity registration, new role based enablement and training, basically extending everything we do internally for our own go-to-market teams to our partners. We're offering partner, marketing resources and funding to reach new customers together. And as a matter of fact, we recently launched a fantastic video with snowflake. I love this video that very simply describes the path to insights starting with your snowflake data. Right? We do joint customer webinars. We're working on joint hands-on labs and have a wonderful landing page with a lot of assets for our customers. Once we have an interested customer, we engage our respective account managers, collaborating through discovery questions, proof of concepts really showcasing the desired outcome. And when you combine that with our partners technology or domain expertise, it's quite powerful, >>Dark. How do you see it? You'll go to market strategy. >>Yeah. Dave we've. Um, so we initially started selling, we initially sold snowflake as technology, right? Uh, looking at positioning the diff the architectural differentiators and the scale and concurrency. And we noticed as we got up into the larger enterprise customers, we're starting to see how do they solve their business problems using the technology, as well as them coming to us and saying, look, we want to also know how do you, how do you continue to map back to the specific prescriptive business problems we're having? And so we shifted to an industry focus last year, and this is an area where Altrix has been mature for probably since their inception selling to the line of business, right? Having prescriptive use cases that are particular to an industry like financial services, like retail, like healthcare and life sciences. And so, um, Barb talked about these, these starter kits where it's prescriptive, you've got a demo and, um, a way that customers can get off the ground and running, right? >>Cause we want to be able to shrink that time to market, the time to value that customers can watch these applications. And we want to be able to, to tell them specifically how we can map back to their business initiatives. So I see a huge opportunity to align on these industry solutions. As BARR mentioned, we're already doing that where we've released a few around financial services working in healthcare and retail as well. So that is going to be a way for us to allow customers to go even faster and start to map two lines of business with Alteryx. >>Great. Thanks Derek. Bob, what can we expect if we're observing this relationship? What should we look for in the coming year? >>A lot specifically with snowflake, we'll continue to invest in the partnership. Uh, we're co innovators in this journey, including snow park extensibility efforts, which Derek will tell you more about shortly. We're also launching these great news strategic solution blueprints, and extending that at no charge to our partners with snowflake, we're already collaborating with their retail and CPG team for industry blueprints. We're working with their data marketplace team to highlight solutions, working with that data in their marketplace. More broadly, as I mentioned, we're relaunching the ultra partner program designed to really better support the unique partner types in our global ecosystem, introducing new benefits so that with every partner, achievement or investment with ultra score, providing our partners with earlier access to benefits, um, I could talk about our program for 30 minutes. I know we don't have time. The key message here Alteryx is investing in our partner community across the business, recognizing the incredible value that they bring to our customers every day. >>Tarik will give you the last word. What should we be looking for from, >>Yeah, thanks. Thanks, Dave. As BARR mentioned, Altrix has been the forefront of innovating with us. They've been integrating into, uh, making sure again, that customers get the full investment out of snowflake things like in database push down that I talked about before that extensibility is really what we're excited about. Um, the ability for Ultrix to plug into this extensibility framework that we call snow park and to be able to extend out, um, ways that the end users can consume snowflake through, through sequel, which has traditionally been the way that you consume snowflake as well as Java and Scala, not Python. So we're excited about those, those capabilities. And then we're also excited about the ability to plug into the data marketplace to provide third party data sets, right there probably day sets in, in financial services, third party, data sets and retail. So now customers can build their data applications from end to end using ultrasound snowflake when the comprehensive 360 view of their customers, of their partners, of even their employees. Right? I think it's exciting to see what we're going to be able to do together with these upcoming innovations. Great >>Barb Tara, thanks so much for coming on the program, got to leave it right there in a moment, I'll be back with some closing thoughts in a summary, don't go away. >>1200 hours of wind tunnel testing, 30 million race simulations, 2.4 second pit stops make that 2.3. The sector times out the wazoo, whites are much of this velocity's pressures, temperatures, 80,000 components generating 11.8 billion data points and one analytics platform to make sense of it all. When McLaren needs to turn complex data into insights, they turn to Altryx Qualtrics analytics, automation, >>Okay, let's summarize and wrap up the session. We can pretty much agree the data is plentiful, but organizations continue to struggle to get maximum value out of their data investments. The ROI has been elusive. There are many reasons for that complexity data, trust silos, lack of talent and the like, but the opportunity to transform data operations and drive tangible value is immense collaboration across various roles. And disciplines is part of the answer as is democratizing data. This means putting data in the hands of those domain experts that are closest to the customer and really understand where the opportunity exists and how to best address them. We heard from Jay Henderson that we have all this data exhaust and cheap storage. It allows us to keep it for a long time. It's true, but as he pointed out that doesn't solve the fundamental problem. Data is spewing out from our operational systems, but much of it lacks business context for the data teams chartered with analyzing that data. >>So we heard about the trend toward low code development and federating data access. The reason this is important is because the business lines have the context and the more responsibility they take for data, the more quickly and effectively organizations are going to be able to put data to work. We also talked about the harmonization between centralized teams and enabling decentralized data flows. I mean, after all data by its very nature is distributed. And importantly, as we heard from Adam Wilson and Suresh Vittol to support this model, you have to have strong governance and service the needs of it and engineering teams. And that's where the trifecta acquisition fits into the equation. Finally, we heard about a key partnership between Altrix and snowflake and how the migration to cloud data warehouses is evolving into a global data cloud. This enables data sharing across teams and ecosystems and vertical markets at massive scale all while maintaining the governance required to protect the organizations and individuals alike. >>This is a new and emerging business model that is very exciting and points the way to the next generation of data innovation in the coming decade. We're decentralized domain teams get more facile access to data. Self-service take more responsibility for quality value and data innovation. While at the same time, the governance security and privacy edicts of an organization are centralized in programmatically enforced throughout an enterprise and an external ecosystem. This is Dave Volante. All these videos are available on demand@theqm.net altrix.com. Thanks for watching accelerating automated analytics in the cloud made possible by Altryx. And thanks for watching the queue, your leader in enterprise tech coverage. We'll see you next time.

Published Date : Mar 1 2022

SUMMARY :

It saw the need to combine and prep different data types so that organizations anyone in the business who wanted to gain insights from data and, or let's say use AI without the post isolation economy is here and we do so with a digital We're kicking off the program with our first segment. So look, you have a deep product background, product management, product marketing, And that results in a situation where the organization's, you know, the direction that your customers want to go and the problems that you're solving, what role does the cloud and really, um, you know, create a lot of the underlying data sets that are used in some of this, into the, to the business user with hyper Anna. of our designer desktop product, you know, really, as they look to take the next step, comes into the mix that deeper it angle that we talked about, how does this all fit together? analytics and providing access to all these different groups of people, um, How much of this you've been able to share with your customers and maybe your partners. Um, and, and this idea that they're going to move from, you know, So it's democratizing data is the ultimate goal, which frankly has been elusive for most You know, the data gravity has been moving to the cloud. So, uh, you know, getting everyone involved and accessing AI and machine learning to unlock seems logical that domain leaders are going to take more responsibility for data, And I think, you know, the exciting thing for us at Altryx is, you know, we want to facilitate that. the tail, or maybe the other way around, you mentioned digital exhaust before. the data and analytics layers that they have, um, really to help democratize the We take a deep dive into the Altryx recent acquisition of Trifacta with Adam Wilson It's go time, get ready to accelerate your data analytics journey the CEO of Trifacta. serving business analysts and how the hyper Anna acquisition brought you deeper into the with that in mind, you know, we know designer and are the products And Joe in the early days, talked about flipping the model that really birth Trifacta was, you know, why is it that the people who know the data best can't And so, um, that was really, you know, what, you know, the origin story of the company but the big data pipeline is hasn't gotten there. um, you know, there hasn't been a single platform for And now the data engineer, which is really And so, um, I think when we, when I sat down with Suresh and with mark and the team and, but specifically we're seeing, you know, I almost don't even want to call it a data warehouse anyway, Um, and we just have interfaces to collaborate And of course Trifacta is with cloud cloud data warehouses. What's the business analysts really need and how to design a cloud, and Trifacta really support both in the cloud, um, you know, Trifacta becomes a platform that can You're always in a position to be able to cleanse transform shape structure, that data, and ultimately to deliver, And I'm interested, you guys just had your sales kickoff, you know, what was their reaction like? And then you step back and you're going to share the vision with the field organization, and to close and announced, you know, at the kickoff event. And certainly the reception we got from, Well, I think the story hangs together really well, you know, one of the better ones I've seen in, in this space, And all of it has potential the potential to solve complex business problems, We're now moving into the eco systems segment the power of many Good to see So cloud migration, it's one of the hottest topics. on snowflake to consolidate data across systems into one data cloud with Altryx business the partnership, maybe a little bit about the history, you know, what are the critical aspects that we should really focus Yeah, so the relationship started in 2020 and all shirts made a big bag deep with snowflake And the best practices guide is more of a technical document, bringing together experiences and guidance So customers can, can leverage that elastic platform, that being the snowflake data cloud, one of the problems that you guys solved early on, but what are some of the common challenges or patterns or trends everyone has access to data and everyone can do something with data, it's going to make them competitively, application that they have in order to be competitive in order to be competitive. to enrich with your own data sets, to enrich with, um, with your suppliers and with your partners, So thank you for that. So now that that Altrix is moving to the same model, And the launch of our cloud strategy How would you describe your joint go to market strategy the path to insights starting with your snowflake data. You'll go to market strategy. And so we shifted to an industry focus So that is going to be a way for us to allow What should we look for in the coming year? blueprints, and extending that at no charge to our partners with snowflake, we're already collaborating with Tarik will give you the last word. Um, the ability for Ultrix to plug into this extensibility framework that we call Barb Tara, thanks so much for coming on the program, got to leave it right there in a moment, I'll be back with 11.8 billion data points and one analytics platform to make sense of it all. This means putting data in the hands of those domain experts that are closest to the customer are going to be able to put data to work. While at the same time, the governance security and privacy edicts

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Alteryx Intro


 

>> Alteryx is a company with a long history that goes all the way back to the late 1990s. Now the one consistent theme over the past 20-plus years, however, is that Alteryx has always been a data company. Early in the big data and Hadoop cycle. It saw the need to combine and prep different data types, so that organizations could confidently analyze data and take action. Alteryx and similar companies played a critical role in helping, helping companies become, data driven. Alex, let me start over. Shit, sorry. Sorry, Leonard. Alteryx is a company with a long history that goes all the way back to the late 1990s. Now the one consistent theme over 20 plus years has been that Alteryx has always been a data company early in the big data and Hadoop cycle. It saw the need to combine and prep different data types so that organizations could analyze data and take action. Alteryx and similar companies played a critical role in helping companies become data driven. The problem was the decade of big data, brought a lot of complexities and required immense skills just to get the technology to work as advertised. This in turn limited, the pace of adoption and the number of companies that could really lean in and take advantage. Now, the cloud began to change all that, and set the foundation for today's themed, de jor of digital transformation. We hear that phrase a ton, digital transformation. People used to think it was a buzzword but of course we learn from the pandemic that if you're not a digital business, you're out of business. And a key tenant of digital transformation is democratizing data. Meaning enabling not just hyper specialized experts but anyone, business users to put data to work. Now back to Alteryx, the company has embarked on a major transformation of its own over the past couple of years. Brought in new management, they've changed the way in which it engaged it with customers with a new subscription model, and it's top graded. It's talent pool. 2021 was even more significant because of two acquisitions that Alteryx made, Hyper Anna and Trifecta. Why are these acquisitions important? While traditionally Altrix sold to business analysts that were part of the data pipeline. These were fairly technical people who had certain skills, and were trained in things like writing Python code. With Hyper Anna, Alteryx has added a new persona the business user, anyone in the business who wanted to gain insights from data and, or let's say use AI without having to be a deep technical expert. And then Trifecta, a company started in the early days of big data by Cubelum, Joe Hellerstein and his colleagues at Berkeley. They knock down the data engineering persona, and this gives Alteryx a complimentary extension into IT where things like governance and security are paramount. So as we enter 2022, the post isolation economy is here, and we do so with a digital foundation, built on the confluence of cloud native technologies, data democratization and machine intelligence or AI, if you prefer. And Alteryx is entering that new era with an expanded portfolio, new go to market vectors, a recurring revenue business model, and a brand new outlook on how to solve customer problems and scale a company. My name is Dave Volante with the Cube and I'll be your host today in the next hour we're going to explore the opportunities in this new data market. And we have three segments where we dig into these trends and themes. First we'll talk to Jay Henderson, vice president of product management at Alteryx about cloud accelerate and simplifying complex data operations. Then we'll bring in Crajesh vitall. Who's the chief product officer at Alteryx and Adam Wilson the CEO of trifecta, which of course is now part of Alteryx. And finally, we'll hear about how Alteryx is partnering with snowflake in the ecosystem and how they're integrating with data platforms like snow flick and what this means for customers. And we may have a few surprises sprinkled in as well into the conversation let's get started.

Published Date : Feb 16 2022

SUMMARY :

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Colm Keegan, Dell Technologies | CUBE Conversation, February 2022


 

>>We've often said that the next 10 years in cloud computing won't be like the last 10 cloud is firmly planted its operating model in the minds of technology pros and organizations of all sizes are thinking cloud first. But the definition of cloud is evolving to include on-prem experiences, workloads across clouds, and even out to the edge as the cloud universe expands, how can organizations best manage workloads across clouds? How can they ensure the best performance and security and the most efficient use of resources all while maintaining the agility that the cloud promises for developers and project teams. And with me to discuss these issues is Colm Keegan, who was a senior consultant at Dell technologies. Them good to see you again, how you been >>Did great. That brings me back. >>So you heard my little open here. How do you see the landscape of on-prem public cloud multi-cloud and all these workload migrations that are going on? >>I think, I think you hit it well, I mean, what we're seeing is I think the last research chart I saw was that, you know, 95% of organizations are using public cloud and 78% of those respondents are doing it in a multi-cloud fashion. So it's not just a single public cloud, it's multiple public clouds. Uh, and to your point, you know, organizations are trying to do it as efficiently as possible. They're trying to enable their developers to leverage those resources in the cloud because oftentimes developers want to build in the cloud and then deploy on prem and, you know, have that agility. Um, and it's, it's great because it does help with innovation, but it can create blind spots for it organizations. And so as part of the, uh, data protection marketing team, you know, one of the things that we're trying to emphasize with our customers is there's ways that we can help get those efficiencies. We can help you maintain that agility, but as importantly, ensure that the critical data and workloads you depend on are protected and secure wherever they are. >>Yeah, exactly. You want to do that across clouds? We we've kind of tongue in cheek here, but we kind of coined a term called Supercloud, which is, Hey, I don't really care about the underlying infrastructure. I care about this value in the services on, on top of that. And to that end, there's a lot of concern about cyber resiliency. Obviously we've been covering the increased threats in our reporting. You know, the solar winds hack in particular, it was like a watershed moment in cyber, highly sophisticated, and the ripple effects, as we know, are going to be felt for years to come, then you've got remote and hybrid work that creates new challenges for organizations. So Colm, how are you thinking about enhancing data protection and this new era of risk what's what's Dale's point of view there? >>Well, I mean, I, I, you know, it, it's everything you said, right, is that, you know, workloads are ubiquitous, they're everywhere. Uh, it's multiple workload types, right? So when you think about traditional workloads, people often think of things like physical machines and virtual machines. Uh, but now there are things like containerized there's cloud data of apps and their sadness. And, you know, we, we have, uh, an annual survey called the global data protection index. And what we've seen consistently is that organizations really still struggled with trying to find solutions for those more workload types. And I think part of it is that they're trying to retrofit existing application infrastructure to manage those workloads with varying degrees of success. Right? So, you know, what we can do is we can work with the customer, say, look, you know, let's help you simplify how you protect those workloads so that, uh, you can ensure that it has the right service level agreement. >>Uh, you can ensure that, um, if you're having a lot of portability, because again, you know, developers are gonna port workloads based on where the business needs them to be, while that you have the right protection policies assigned to those workloads, regardless of the workload type. Uh, and I think a critical part here, Dave is automation, right? Because another challenge we see is a lot of organizations are struggling with getting the skill sets for people to not only manage data protection, but also from a cybersecurity and cyber resiliency standpoint. You know, those folks are in super high demand, right? So you need ways to automate protection and resiliency wherever the workload lives. And we feel very strongly about what we can do for portfolio. >>I mean, I think it's pretty safe to say that the cloud operating model has changed all of our thinking. And, and I've seen a shift over the years, you know, going back a decade plus, and companies like Dell and how they think about the cloud, uh, really leaning in now and saying, Hey, this is a lot of really good ideas here. You mentioned automation, uh, the whole dev ops trend, which I hope we have time to talk about, but how should we be thinking about Dell's momentum in cloud? Like what can you tell us about your cloud business specifically? Are there any metrics that you can share use cases that are really driving your cloud business? >>I know you're a metrics driven guy, Dave, so I want this point yet. So, um, we're currently today. So, you know, let me just preface this with, you know, a lot of folks often think of us as well now. Yeah. That's my father's GLAAD cloud data or my father and data protection solution. Right. And, uh, sometimes we get knocked on innovation, but we came to market two and a half years ago with power to dictate amount of power, protect data manager as our go forward data protection platform for protecting workloads on premise, as well as in the cloud. And we're really executing and executing on that. And one of the signs of that is how much data is actually protected in the cloud. So as we stand today, we're protecting over 10 exabytes of data in the public cloud. That's a big number. Uh, and just to let some context to that, uh, that is 134% year over year growth compared to last year. >>So last year we were somewhere around four and a half exabytes protected in the cloud. So that's, that's showing some, some really, uh, significant growth and adoption. Um, and so, you know, that that's an area where we, we pointed back to as we're successful, but let me give you sort of something a little more anecdotal. Um, it's a bit anonymized, so I can't mention the customer. And again, I think this goes back to my point about what we're doing from an innovation standpoint, there was a, there's a global company, uh, you're, you know, the brand everybody's familiar with it. You probably have their app on your phone. And they issued an RFP. Uh, we respond to the RFP and they said, look, you know, we're really not interested unless your solution is programmable and needs to work in a microservices architecture environment. It's got to snap in, we gotta be able to automate those processes. >>And so we said, sure, no problem. In fact, you know what, let us help you spin up a, an environment right now. We can show you how it works with your workloads, with your data. And we did it very quickly and, uh, this RFP was responded to by all the, you know, the big players, as well as some of the newer entrants to the market. And there was a big incumbent in that account and we got the business, you know, and it, it was, it was a significant deal. Uh, and it, I think it, it goes to show that, you know, even in environments where in this particular company they're hugely digital driven, uh, they do a lot of business through that app. I just mentioned. So that, that I think a good proof point that we're, we're getting the adoption and we're getting customers that we didn't have before coming to us to help them solution for some of these challenges with protecting the cross class. >>Yeah. That's great. It sounds like, it sounds like a big win for you guys. Um, nothing I wanted to ask you about comas is, you know, you think about the cloud developers and cloud go hand in hand and, you know, thinking about Dell's play in cloud your as a service strategy, w with, with apex, the big question people have is what about developers? So, so what are you doing in the world of dev ops? How are we supporting developers? What's happening with automation? You mentioned that before, if you could add some color to your strategy, that would be great. >>Yeah, no, absolutely. So, you know, we're, we're, we're really driven, you know, across Dell from a dev ops perspective and the same holds true from a data protection stand from a data protection standpoint. And so one of the things that we want to do is we want to give dev ops teams the tools. And so this is, these are things like API scripts, you know, uh, Ansible libraries and things like that that allow them to plug these things, things into their environment. So they don't have to do all that work. Right. And so we, we give them the tools. And then as importantly, because I mentioned that, you know, there were, there are shortfalls skillsets, you know, across the industry is that we have an extensive professional services are, and we also work with a large ecosystem of partners. So we can fill the gaps where the customer may have gaps, get the solution deployed in their environment, get those automation tools in there so that, you know, for day two experience, you know, they got the keys to the kingdom and they can go there, they're off and running, but we're there to backstop them too. >>Right. So, so we're, in addition to the solutions, we have a big services arm to compliment that. Uh, and then, you know, you mentioned apex, so, you know, to talk about the, the breadth of the portfolio and this isn't so much related to developers, although it may be some developers interested in this is that, you know, if you want to deploy a solution, you're in the market for a solution and you don't want it to play in infrastructure because let's face a lot of organizations want to get out of the business of running data center infrastructure. So you can spin up as a service, a solution that will protect not only your containerized or your, the newer workload types, but it'll also protect, uh, hybrid workload. So that things like end points and desktops, as well as, you know, if you have virtual machines in your data center. And so there's, there's just more choice there. And, uh, you know, there may be developers that would decide to leverage that service, uh, to align with what they're doing and say, uh, AWS, for example. So, so lots of choices there in flexibility, >>I call him, let me, what about like SAS applications, office 365 Salesforce, et cetera, do you accommodate that today? >>Yeah, absolutely. In fact, apex backup backup services will protect SAS workloads. Like you said, whether it's office 365 or Google workspaces or Salesforce, uh, we can protect those workloads, very seamless seamlessly, and the customer just launches the service in, in, uh, in the cloud. And it will discover those, uh, those workloads and protect, protect them. And, uh, you know, that's a great point, David, because we still find that there's a lot of customers that are under this misperception that once their data's in the cloud, they're good, they can walk away and wash their hands. And, and obviously that's not the case because, you know, there are instances where customers made that mistake and then lost data and went to get it. And either weren't able to get it or is very expensive, right. So, so they can, they can protect themselves from that by, you know, using a, uh, solution to protect. Those says workloads and apex backup services provides that level of protection. >>Great. And I wanted to come back if I could to kind of ransomware the whole, you know, people talk about air gaps. W what are you guys seeing there? What are you recommending for customers? I mean, I saw a stat the other day. Ransomware is like the second, most common, you know, a reason for the hacks. And you're seeing these big ransoms get paid. What are you recommending to customers there? >>Yeah. So what we've been talking about for the last couple of years, they, and championing is that, you know, customers really need to have, uh, an isolated digital vault in an isolated recovery environment. That's separate from production, right? So we we've had a solution in market market now for almost five years, uh, and that's available that they can deploy into a secondary data center or to co-location facility, and now they can even, um, deploy it into AWS and in the very near future, we're going to make it available in Azure. Right? So now you can leverage the public cloud as that secondary environment, but the idea here is to make that environment, uh, insulated so that if something happens in your production infrastructure, it doesn't seep into your isolated recovery environment. And then even if it does, because as we all know, you know, ransomware usually kind of sits there on your network, watching things, and then executes at some point in the future, right? >>So we even have analytics in our solution that can go out and look for anomalies. And when it detects those anomalies, then you can remediate it and, and that'll protect you in case you need to do a recovery. You won't be recovering from a copy that has ransomware on it, but you'll be recovering from a clean copy. Uh, but you know, that's, that's what we're recommending to customers is that you need to have that isolated environment it's separate from production, uh, and that it has hardened capabilities, namely that, you know, dual factor authentication, uh, you know, there's all sorts of stringency in terms of who can access that vault and, you know, things like, uh, uh, data immutability. Uh, we often find that there's, you know, that immutability is, is looked at as the, be all end all, uh, by others out there. And we say immutability is important, but you also need these other capabilities in there, like having the analytics, for example, uh, and having that secure isolation, because if that's your copy of last resort, we want to make sure you'll be able to recover from it. >>Yeah. I mean, you said you'd been in the market almost five years now. Are there, are there example has had been battle-tested are there examples that you know of where, you know, somebody was getting attacked and they were, they had to recover from this air gap solution? >>Yeah, actually I do. In fact, I was just looking at this recently, uh, there's an aviation company, uh, over an Asia pack and what they have, they, they had a ransomware attack and they had our, fortunately they had our solution in place and they were able to recover over a hundred production servers without any data loss. Uh, and so, you know, that's, I think Testament to the power of the solution, uh, and, you know, we're, we have, you know, many, many more customers that have deployed in production. And as you know, David's such a sensitive topic that many organizations aren't, they're willing to raise their hand and say, Hey, we were attacked. Right. So, uh, we know that there's plenty more out there. And, um, you know, as customers become ready, willing, and able, we'll certainly share that. >>Yeah. I mean, I hear you, it's a great reference, but they don't want to be a reference. I don't blame it. All right. We got a wrap, but I'll give you the last word, uh, column, give us your takeaways. >>Yeah. You know, one of the things I mentioned Dave, is that we continue to hear that, you know, organizations want to get out of the business of it. They want to get out of the data center, infrastructure business. They want to spend more time innovating because frankly that's how they're going to differentiate themselves. And so when we look at how it is changing, it's moving into more of this dev ops paradigm. We want to spend more time enabling their developers, right. And they wanna spend more time actually driving an innovation. But the only way you can really do that is to simplify and to automate. And that's an area that we're spending a lot of time in, right? We're investing a lot of money and things like AI and ML. You know, obviously we're building more capabilities from a, from an automation tool set perspective so that we can give these dev op teams, you know, tested scripts and other automation tools that are actually running in many, many other production environments today that, that allows them to get that automation into their environment, you know, mean, and that's something that is not only true for data protection, but it's also true for pan Dell, you know, across the entire Dell portfolio. >>And I think that's a big differentiator for us, right? Because customers want to have the ability to do this across the entire stack. So oftentimes we see customers say coming to us for maybe a cyber resiliency solution or for a data protection solution. And then they say, wow, you guys are, can do this, all these other same automation capabilities across your stack. We need help here too, where it's, we're excited about the future, Dave. >>Yeah. So call them, it's been a couple of years since I've seen your face to face. Hopefully we will see you in may at Dell tech world. >>I'm looking forward to it. Thanks. >>Okay. Thanks to Colm Keegan for coming back in the cube and thank you for watching. This is Dave Volante and we'll see you next time.

Published Date : Feb 9 2022

SUMMARY :

Them good to see you again, how you been Did great. So you heard my little open here. uh, data protection marketing team, you know, one of the things that we're trying to emphasize with our customers is So Colm, how are you thinking about enhancing data protection and this new era of risk So, you know, what we can do is we can work with the customer, say, look, you know, because again, you know, developers are gonna port workloads based on where the business needs them to be, And, and I've seen a shift over the years, you know, going back a decade plus, So, you know, let me just preface this with, you know, a lot of folks often think Um, and so, you know, that that's an area where we, we pointed back to as we're successful, Uh, and it, I think it, it goes to show that, you know, even in environments where in this you know, you think about the cloud developers and cloud go hand in hand and, you know, And then as importantly, because I mentioned that, you know, there were, there are shortfalls skillsets, Uh, and then, you know, you mentioned apex, so, you know, to talk about the, and obviously that's not the case because, you know, there are instances where customers made that mistake most common, you know, a reason for the hacks. And then even if it does, because as we all know, you know, Uh, we often find that there's, you know, that immutability is, are there examples that you know of where, you know, somebody was getting attacked and they were, uh, and, you know, we're, we have, you know, many, many more customers that have deployed in production. We got a wrap, but I'll give you the last word, uh, column, give us your takeaways. so that we can give these dev op teams, you know, tested scripts and other automation tools And then they say, wow, you guys are, can do this, Hopefully we will see you in may I'm looking forward to it. we'll see you next time.

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IBM, The Next 3 Years of Life Sciences Innovation


 

>>Welcome to this exclusive discussion. IBM, the next three years of life sciences, innovation, precision medicine, advanced clinical data management and beyond. My name is Dave Volante from the Cuban today, we're going to take a deep dive into some of the most important trends impacting the life sciences industry in the next 60 minutes. Yeah, of course. We're going to hear how IBM is utilizing Watson and some really important in life impacting ways, but we'll also bring in real world perspectives from industry and the independent analyst view to better understand how technology and data are changing the nature of precision medicine. Now, the pandemic has created a new reality for everyone, but especially for life sciences companies, one where digital transformation is no longer an option, but a necessity. Now the upside is the events of the past 22 months have presented an accelerated opportunity for innovation technology and real world data are coming together and being applied to support life science, industry trends and improve drug discovery, clinical development, and treatment commercialization throughout the product life cycle cycle. Now I'd like to introduce our esteemed panel. Let me first introduce Lorraine Marshawn, who is general manager of life sciences at IBM Watson health. Lorraine leads the organization dedicated to improving clinical development research, showing greater treatment value in getting treatments to patients faster with differentiated solutions. Welcome Lorraine. Great to see you. >>Dr. Namita LeMay is the research vice-president of IDC, where she leads the life sciences R and D strategy and technology program, which provides research based advisory and consulting services as well as market analysis. The loan to meta thanks for joining us today. And our third panelist is Greg Cunningham. Who's the director of the RWE center of excellence at Eli Lilly and company. Welcome, Greg, you guys are doing some great work. Thanks for being here. Thanks >>Dave. >>Now today's panelists are very passionate about their work. If you'd like to ask them a question, please add it to the chat box located near the bottom of your screen, and we'll do our best to answer them all at the end of the panel. Let's get started. Okay, Greg, and then Lorraine and meta feel free to chime in after one of the game-changers that you're seeing, which are advancing precision medicine. And how do you see this evolving in 2022 and into the next decade? >>I'll give my answer from a life science research perspective. The game changer I see in advancing precision medicine is moving from doing research using kind of a single gene mutation or kind of a single to look at to doing this research using combinations of genes and the potential that this brings is to bring better drug targets forward, but also get the best product to a patient faster. Um, I can give, uh, an example how I see it playing out in the last decade. Non-oncology real-world evidence. We've seen an evolution in precision medicine as we've built out the patient record. Um, as we've done that, uh, the marketplace has evolved rapidly, uh, with, particularly for electronic medical record data and genomic data. And we were pretty happy to get our hands on electronic medical record data in the early days. And then later the genetic test results were combined with this data and we could do research looking at a single mutation leading to better patient outcomes. But I think where we're going to evolve in 2022 and beyond is with genetic testing, growing and oncology, providing us more data about that patient. More genes to look at, uh, researchers can look at groups of genes to analyze, to look at that complex combination of gene mutations. And I think it'll open the door for things like using artificial intelligence to help researchers plow through the complex number of permutations. When you think about all those genes you can look at in combination, right? Lorraine yes. Data and machine intelligence coming together, anything you would add. >>Yeah. Thank you very much. Well, I think that Greg's response really sets us up nicely, particularly when we think about the ability to utilize real-world data in the farm industry across a number of use cases from discovery to development to commercial, and, you know, in particular, I think with real world data and the comments that Greg just made about clinical EMR data linked with genetic or genomic data, a real area of interest in one that, uh, Watson health in particular is focused on the idea of being able to create a data exchange so that we can bring together claims clinical EMR data, genomics data, increasingly wearables and data directly from patients in order to create a digital health record that we like to call an intelligent patient health record that basically gives us the digital equivalent of a real life patient. And these can be used in use cases in randomized controlled clinical trials for synthetic control arms or natural history. They can be used in order to track patients' response to drugs and look at outcomes after they've been on various therapies as, as Greg is speaking to. And so I think that, you know, the promise of data and technology, the AI that we can apply on that is really helping us advance, getting therapies to market faster, with better information, lower sample sizes, and just a much more efficient way to do drug development and to track and monitor outcomes in patients. >>Great. Thank you for that now to meta, when I joined IDC many, many years ago, I really didn't know much about the industry that I was covering, but it's great to see you as a former practitioner now bringing in your views. What do you see as the big game-changers? >>So, um, I would, I would agree with what both Lorraine and Greg said. Um, but one thing that I'd just like to call out is that, you know, everyone's talking about big data, the volume of data is growing. It's growing exponentially actually about, I think 30% of data that exists today is healthcare data. And it's growing at a rate of 36%. That's huge, but then it's not just about the big, it's also about the broad, I think, um, you know, I think great points that, uh, Lorraine and Greg brought out that it's, it's not just specifically genomic data, it's multi omic data. And it's also about things like medical history, social determinants of health, behavioral data. Um, and why, because when you're talking about precision medicine and we know that we moved away from the, the terminology of personalized to position, because you want to talk about disease stratification and you can, it's really about convergence. >>Um, if you look at a recent JAMA paper in 2021, only 1% of EHS actually included genomic data. So you really need to have that ability to look at data holistically and IDC prediction is seeing that investments in AI to fuel in silico, silicone drug discovery will double by 20, 24, but how are you actually going to integrate all the different types of data? Just look at, for example, diabetes, you're on type two diabetes, 40 to 70% of it is genetically inherited and you have over 500 different, uh, genetic low side, which could be involved in playing into causing diabetes. So the earlier strategy, when you are looking at, you know, genetic risk scoring was really single trait. Now it's transitioning to multi rate. And when you say multi trade, you really need to get that integrated view that converging for you to, to be able to drive a precision medicine strategy. So to me, it's a very interesting contrast on one side, you're really trying to make it specific and focused towards an individual. And on the other side, you really have to go wider and bigger as well. >>Uh, great. I mean, the technology is enabling that convergence and the conditions are almost mandating it. Let's talk about some more about data that the data exchange and building an intelligent health record, as it relates to precision medicine, how will the interoperability of real-world data, you know, create that more cohesive picture for the, for the patient maybe Greg, you want to start, or anybody else wants to chime in? >>I think, um, the, the exciting thing from, from my perspective is the potential to gain access to data. You may be weren't aware of an exchange in implies that, uh, some kind of cataloging, so I can see, uh, maybe things that might, I just had no idea and, uh, bringing my own data and maybe linking data. These are concepts that I think are starting to take off in our field, but it, it really opens up those avenues to when you, you were talking about data, the robustness and richness volume isn't, uh, the only thing is Namita said, I think really getting to a rich high-quality data and, and an exchange offers a far bigger, uh, range for all of us to, to use, to get our work done. >>Yeah. And I think, um, just to chime, chime into that, uh, response from Greg, you know, what we hear increasingly, and it's pretty pervasive across the industry right now, because this ability to create an exchange or the intelligent, uh, patient health record, these are new ideas, you know, they're still rather nascent and it always is the operating model. Uh, that, that is the, uh, the difficult challenge here. And certainly that is the case. So we do have data in various silos. Uh, they're in patient claims, they're in electronic medical records, they might be in labs, images, genetic files on your smartphone. And so one of the challenges with this interoperability is being able to tap into these various sources of data, trying to identify quality data, as Greg has said, and the meta is underscoring as well. Uh, we've gotta be able to get to the depth of data that's really meaningful to us, but then we have to have technology that allows us to pull this data together. >>First of all, it has to be de-identified because of security and patient related needs. And then we've gotta be able to link it so that you can create that likeness in terms of the record, it has to be what we call cleaned or curated so that you get the noise and all the missing this out of it, that's a big step. And then it needs to be enriched, which means that the various components that are going to be meaningful, you know, again, are brought together so that you can create that cohort of patients, that individual patient record that now is useful in so many instances across farm, again, from development, all the way through commercial. So the idea of this exchange is to enable that exact process that I just described to have a, a place, a platform where various entities can bring their data in order to have it linked and integrated and cleaned and enriched so that they get something that is a package like a data package that they can actually use. >>And it's easy to plug into their, into their studies or into their use cases. And I think a really important component of this is that it's gotta be a place where various third parties can feel comfortable bringing their data together in order to match it with other third parties. That is a, a real value, uh, that the industry is increasingly saying would be important to them is, is the ability to bring in those third-party data sets and be able to link them and create these, these various data products. So that's really the idea of the data exchange is that you can benefit from accessing data, as Greg mentioned in catalogs that maybe are across these various silos so that you can do the kind of work that you need. And that we take a lot of the hard work out of it. I like to give an example. >>We spoke with one of our clients at one of the large pharma companies. And, uh, I think he expressed it very well. He said, what I'd like to do is have like a complete dataset of lupus. Lupus is an autoimmune condition. And I've just like to have like the quintessential lupus dataset that I can use to run any number of use cases across it. You know, whether it's looking at my phase one trial, whether it's selecting patients and enriching for later stage trials, whether it's understanding patient responses to different therapies as I designed my studies. And so, you know, this idea of adding in therapeutic area indication, specific data sets and being able to create that for the industry in the meta mentioned, being able to do that, for example, in diabetes, that's how pharma clients need to have their needs met is through taking the hard workout, bringing the data together, having it very therapeutically enriched so that they can use it very easily. >>Thank you for that detail and the meta. I mean, you can't do this with humans at scale in technology of all the things that Lorraine was talking about, the enrichment, the provenance, the quality, and of course, it's got to be governed. You've got to protect the privacy privacy humans just can't do all that at massive scale. Can it really tech that's where technology comes in? Doesn't it and automation. >>Absolutely. >>I, couldn't more, I think the biggest, you know, whether you talk about precision medicine or you talk about decentralized trials, I think there's been a lot of hype around these terms, but what is really important to remember is technology is the game changer and bringing all that data together is really going to be the key enabler. So multimodal data integration, looking at things like security or federated learning, or also when you're talking about leveraging AI, you're not talking about things like bias or other aspects around that are, are critical components that need to be addressed. I think the industry is, uh, it's partly, still trying to figure out the right use cases. So it's one part is getting together the data, but also getting together the right data. Um, I think data interoperability is going to be the absolute game changer for enabling this. Uh, but yes, um, absolutely. I can, I can really couldn't agree more with what Lorraine just said, that it's bringing all those different aspects of data together to really drive that precision medicine strategy. >>Excellent. Hey Greg, let's talk about protocols decentralized clinical trials. You know, they're not new to life silences, but, but the adoption of DCTs is of course sped up due to the pandemic we've had to make trade-offs obviously, and the risk is clearly worth it, but you're going to continue to be a primary approach as we enter 2022. What are the opportunities that you see to improve? How DCTs are designed and executed? >>I see a couple opportunities to improve in this area. The first is, uh, back to technology. The infrastructure around clinical trials has, has evolved over the years. Uh, but now you're talking about moving away from kind of site focus to the patient focus. Uh, so with that, you have to build out a new set of tools that would help. So for example, one would be novel trial, recruitment, and screening, you know, how do you, how do you find patients and how do you screen them to see if are they, are they really a fit for, for this protocol? Another example, uh, very important documents that we have to get is, uh, you know, the e-consent that someone's says, yes, I'm, well, I understand this study and I'm willing to do it, have to do that in a more remote way than, than we've done in the past. >>Um, the exciting area, I think, is the use of, uh, eco, uh, E-Pro where we capture data from the patient using apps, devices, sensors. And I think all of these capabilities will bring a new way of, of getting data faster, uh, in, in this kind of model. But the exciting thing from, uh, our perspective at Lily is it's going to bring more data about the patient from the patient, not just from the healthcare provider side, it's going to bring real data from these apps, devices and sensors. The second thing I think is using real-world data to identify patients, to also improve protocols. We run scenarios today, looking at what's the impact. If you change a cut point on a, a lab or a biomarker to see how that would affect, uh, potential enrollment of patients. So it, it definitely the real-world data can be used to, to make decisions, you know, how you improve these protocols. >>But the thing that we've been at the challenge we've been after that this probably offers the biggest is using real-world data to identify patients as we move away from large academic centers that we've used for years as our sites. Um, you can maybe get more patients who are from the rural areas of our countries or not near these large, uh, uh, academic centers. And we think it'll bring a little more diversity to the population, uh, who who's, uh, eligible, but also we have their data, so we can see if they really fit the criteria and the probability they are a fit for the trial is much higher than >>Right. Lorraine. I mean, your clients must be really pushing you to help them improve DCTs what are you seeing in the field? >>Yes, in fact, we just attended the inaugural meeting of the de-central trials research Alliance in, uh, in Boston about two weeks ago where, uh, all of the industry came together, pharma companies, uh, consulting vendors, just everyone who's been in this industry working to help define de-central trials and, um, think through what its potential is. Think through various models in order to enable it, because again, a nascent concept that I think COVID has spurred into action. Um, but it is important to take a look at the definition of DCT. I think there are those entities that describe it as accessing data directly from the patient. I think that is a component of it, but I think it's much broader than that. To me, it's about really looking at workflows and processes of bringing data in from various remote locations and enabling the whole ecosystem to work much more effectively along the data continuum. >>So a DCT is all around being able to make a site more effective, whether it's being able to administer a tele visit or the way that they're getting data into the electronic data captures. So I think we have to take a look at the, the workflows and the operating models for enabling de-central trials and a lot of what we're doing with our own technology. Greg mentioned the idea of electronic consent of being able to do electronic patient reported outcomes, other collection of data directly from the patient wearables tele-health. So these are all data acquisition, methodologies, and technologies that, that we are enabling in order to get the best of the data into the electronic data capture system. So edit can be put together and processed and submitted to the FDA for regulatory use for clinical trial type submission. So we're working on that. I think the other thing that's happening is the ability to be much more flexible and be able to have more cloud-based storage allows you to be much more inter-operable to allow API APIs in order to bring in the various types of data. >>So we're really looking at technology that can make us much more fluid and flexible and accommodating to all the ways that people live and work and manage their health, because we have to reflect that in the way we collect those data types. So that's a lot of what we're, what we're focused on. And in talking with our clients, we spend also a lot of time trying to understand along the, let's say de-central clinical trials continuum, you know, w where are they? And I know Namita is going to talk a little bit about research that they've done in terms of that adoption curve, but because COVID sort of forced us into being able to collect data in more remote fashion in order to allow some of these clinical trials to continue during COVID when a lot of them had to stop. What we want to make sure is that we understand and can codify some of those best practices and that we can help our clients enable that because the worst thing that would happen would be to have made some of that progress in that direction. >>But then when COVID is over to go back to the old ways of doing things and not bring some of those best practices forward, and we actually hear from some of our clients in the pharma industry, that they worry about that as well, because we don't yet have a system for operationalizing a de-central trial. And so we really have to think about the protocol it's designed, the indication, the types of patients, what makes sense to decentralize, what makes sense to still continue to collect data in a more traditional fashion. So we're spending a lot of time advising and consulting with our patients, as well as, I mean, with our clients, as well as CRS, um, on what the best model is in terms of their, their portfolio of studies. And I think that's a really important aspect of trying to accelerate the adoption is making sure that what we're doing is fit for purpose, just because you can use technology doesn't mean you should, it really still does require human beings to think about the problem and solve them in a very practical way. >>Great, thank you for that. Lorraine. I want to pick up on some things that Lorraine was just saying. And then back to what Greg was saying about, uh, uh, DCTs becoming more patient centric, you had a prediction or IDC, did I presume your fingerprints were on it? Uh, that by 20 25, 70 5% of trials will be patient-centric decentralized clinical trials, 90% will be hybrid. So maybe you could help us understand that relationship and what types of innovations are going to be needed to support that evolution of DCT. >>Thanks, Dave. Yeah. Um, you know, sorry, I, I certainly believe that, uh, you know, uh, Lorraine was pointing out of bringing up a very important point. It's about being able to continue what you have learned in over the past two years, I feel this, you know, it was not really a digital revolution. It was an attitude. The revolution that this industry underwent, um, technology existed just as clinical trials exist as drugs exist, but there was a proof of concept that technology works that this model is working. So I think that what, for example, telehealth, um, did for, for healthcare, you know, transition from, from care, anywhere care, anytime, anywhere, and even becoming predictive. That's what the decentralized clinical trials model is doing for clinical trials today. Great points again, that you have to really look at where it's being applied. You just can't randomly apply it across clinical trials. >>And this is where the industry is maturing the complexity. Um, you know, some people think decentralized trials are very simple. You just go and implement these centralized clinical trials, but it's not that simple as it it's being able to define, which are the right technologies for that specific, um, therapeutic area for that specific phase of the study. It's being also a very important point is bringing in the patient's voice into the process. Hey, I had my first telehealth visit sometime last year and I was absolutely thrilled about it. I said, no time wasted. I mean, everything's done in half an hour, but not all patients want that. Some want to consider going back and you, again, need to customize your de-centralized trials model to, to the, to the type of patient population, the demographics that you're dealing with. So there are multiple factors. Um, also stepping back, you know, Lorraine mentioned they're consulting with, uh, with their clients, advising them. >>And I think a lot of, um, a lot of companies are still evolving in their maturity in DCTs though. There's a lot of boys about it. Not everyone is very mature in it. So it's, I think it, one thing everyone's kind of agreeing with is yes, we want to do it, but it's really about how do we go about it? How do we make this a flexible and scalable modern model? How do we integrate the patient's voice into the process? What are the KPIs that we define the key performance indicators that we define? Do we have a playbook to implement this model to make it a scalable model? And, you know, finally, I think what organizations really need to look at is kind of developing a de-centralized mature maturity scoring model, so that I assess where I am today and use that playbook to define, how am I going to move down the line to me reach the next level of maturity. Those were some of my thoughts. Right? >>Excellent. And now remember you, if you have any questions, use the chat box below to submit those questions. We have some questions coming in from the audience. >>At one point to that, I think one common thread between the earlier discussion around precision medicine and around decentralized trials really is data interoperability. It is going to be a big game changer to, to enable both of these pieces. Sorry. Thanks, Dave. >>Yeah. Thank you. Yeah. So again, put your questions in the chat box. I'm actually going to go to one of the questions from the audience. I get some other questions as well, but when you think about all the new data types that are coming in from social media, omics wearables. So the question is with greater access to these new types of data, what trends are you seeing from pharma device as far as developing capabilities to effectively manage and analyze these novel data types? Is there anything that you guys are seeing, um, that you can share in terms of best practice or advice >>I'll offer up? One thing, I think the interoperability isn't quite there today. So, so what's that mean you can take some of those data sources. You mentioned, uh, some Omix data with, uh, some health claims data and it's the, we spend too much time and in our space putting data to gather the behind the scenes, I think the stat is 80% of the time is assembling the data 20% analyzing. And we've had conversations here at Lilly about how do we get to 80% of the time is doing analysis. And it really requires us to think, take a step back and think about when you create a, uh, a health record, you really have to be, have the same plugins so that, you know, data can be put together very easily, like Lorraine mentioned earlier. And that comes back to investing in as an industry and standards so that, you know, you have some of data standard, we all can agree upon. And then those plugs get a lot easier and we can spend our time figuring out how to make, uh, people's lives better with healthcare analysis versus putting data together, which is not a lot of fun behind the scenes. >>Other thoughts on, um, on, on how to take advantage of sort of novel data coming from things like devices in the nose that you guys are seeing. >>I could jump in there on your end. Did you want to go ahead? Okay. So, uh, I mean, I think there's huge value that's being seen, uh, in leveraging those multiple data types. I think one area you're seeing is the growth of prescription digital therapeutics and, um, using those to support, uh, you know, things like behavioral health issues and a lot of other critical conditions it's really taking you again, it is interlinking real-world data cause it's really taking you to the patient's home. Um, and it's, it's, there's a lot of patients in the city out here cause you can really monitor the patient real-time um, without the patient having coming, you know, coming and doing a site visit once in say four weeks or six weeks. So, um, I, and, uh, for example, uh, suicidal behavior and just to take an example, if you can predict well in advance, based on those behavioral parameters, that this is likely to trigger that, uh, the value of it is enormous. Um, again, I think, uh, Greg made a valid point about the industry still trying to deal with resolving the data interoperability issue. And there are so many players that are coming in the industry right now. There are really few that have the maturity and the capability to address these challenges and provide intelligence solutions. >>Yeah. Maybe I'll just, uh, go ahead and, uh, and chime into Nikita's last comment there. I think that's what we're seeing as well. And it's very common, you know, from an innovation standpoint that you have, uh, a nascent industry or a nascent innovation sort of situation that we have right now where it's very fragmented. You have a lot of small players, you have some larger entrenched players that have the capability, um, to help to solve the interoperability challenge, the standards challenge. I mean, I think IBM Watson health is certainly one of the entities that has that ability and is taking a stand in the industry, uh, in order to, to help lead in that way. Others are too. And, uh, but with, with all of the small companies that are trying to find interesting and creative ways to gather that data, it does create a very fragmented, uh, type of environment and ecosystem that we're in. >>And I think as we mature, as we do come forward with the KPIs, the operating models, um, because you know, the devil's in the detail in terms of the operating models, it's really exciting to talk these trends and think about the future state. But as Greg pointed out, if you're spending 80% of your time just under the hood, you know, trying to get the engine, all the spark plugs to line up, um, that's, that's just hard grunt work that has to be done. So I think that's where we need to be focused. And I think bringing all the data in from these disparate tools, you know, that's fine, we need, uh, a platform or the API APIs that can enable that. But I think as we, as we progress, we'll see more consolidation, uh, more standards coming into play, solving the interoperability types of challenges. >>And, um, so I think that's where we should, we should focus on what it's going to take and in three years to really codify this and make it, so it's a, it's a well hum humming machine. And, you know, I do know having also been in pharma that, uh, there's a very pilot oriented approach to this thing, which I think is really healthy. I think large pharma companies tend to place a lot of bets with different programs on different tools and technologies, to some extent to see what's gonna stick and, you know, kind of with an innovation mindset. And I think that's good. I think that's kind of part of the process of figuring out what is going to work and, and helping us when we get to that point of consolidating our model and the technologies going forward. So I think all of the efforts today are definitely driving us to something that feels much more codified in the next three to five years. >>Excellent. We have another question from the audience it's sort of related to the theme of this discussion, given the FDA's recent guidance on using claims and electronic health records, data to support regulatory decision-making what advancements do you think we can expect with regards to regulatory use of real-world data in the coming years? It's kind of a two-parter so maybe you guys can collaborate on this one. What role that, and then what role do you think industry plays in influencing innovation within the regulatory space? >>All right. Well, it looks like you've stumped the panel there. Uh, Dave, >>It's okay to take some time to think about it, right? You want me to repeat it? You guys, >>I, you know, I I'm sure that the group is going to chime into this. I, so the FDA has issued a guidance. Um, it's just, it's, it's exactly that the FDA issues guidances and says that, you know, it's aware and supportive of the fact that we need to be using real-world data. We need to create the interoperability, the standards, the ways to make sure that we can include it in regulatory submissions and the like, um, and, and I sort of think about it akin to the critical path initiative, probably, I don't know, 10 or 12 years ago in pharma, uh, when the FDA also embrace this idea of the critical path and being able to allow more in silico modeling of clinical trial, design and development. And it really took the industry a good 10 years, um, you know, before they were able to actually adopt and apply and take that sort of guidance or openness from the FDA and actually apply it in a way that started to influence the way clinical trials were designed or the in silico modeling. >>So I think the second part of the question is really important because while I think the FDA is saying, yes, we recognize it's important. Uh, we want to be able to encourage and support it. You know, when you look for example, at synthetic control arms, right? The use of real-world data in regulatory submissions over the last five or six years, all of the use cases have been in oncology. I think there've been about maybe somewhere between eight to 10 submissions. And I think only one actually was a successful submission, uh, in all those situations, the real-world data arm of that oncology trial that synthetic control arm was actually rejected by the FDA because of lack of completeness or, you know, equalness in terms of the data. So the FDA is not going to tell us how to do this. So I think the second part of the question, which is what's the role of industry, it's absolutely on industry in order to figure out exactly what we're talking about, how do we figure out the interoperability, how do we apply the standards? >>How do we ensure good quality data? How do we enrich it and create the cohort that is going to be equivalent to the patient in the real world, uh, in the end that would otherwise be in the clinical trial and how do we create something that the FDA can agree with? And we'll certainly we'll want to work with the FDA in order to figure out this model. And I think companies are already doing that, but I think that the onus is going to be on industry in order to figure out how you actually operationalize this and make it real. >>Excellent. Thank you. Um, question on what's the most common misconception that clinical research stakeholders with sites or participants, et cetera might have about DCTs? >>Um, I could jump in there. Right. So, sure. So, um, I think in terms of misconceptions, um, I think the communist misconceptions that sites are going away forever, which I do not think is really happening today. Then the second, second part of it is that, um, I think also the perspective that patients are potentially neglected because they're moving away. So we'll pay when I, when I, what I mean by that neglected, perhaps it was not the appropriate term, but the fact that, uh, will patients will, will, will patient engagement continue, will retention be strong since the patients are not interacting in person with the investigator quite as much. Um, so site retention and patient retention or engagement from both perspectives, I think remains a concern. Um, but actually if you look at, uh, look at, uh, assessments that have been done, I think patients are more than happy. >>Majority of the patients have been really happy about, about the new model. And in fact, sites are, seem to increase, have increased investments in technology by 50% to support this kind of a model. So, and the last thing is that, you know, decentralized trials is a great model and it can be applied to every possible clinical trial. And in another couple of weeks, the whole industry will be implementing only decentralized trials. I think we are far away from that. It's just not something that you would implement across every trial. And we discussed that already. So you have to find the right use cases for that. So I think those were some of the key misconceptions I'd say in the industry right now. Yeah. >>Yeah. And I would add that the misconception I hear the most about is, uh, the, the similar to what Namita said about the sites and healthcare professionals, not being involved to the level that they are today. Uh, when I mentioned earlier in our conversation about being excited about capturing more data, uh, from the patient that was always in context of, in addition to, you know, healthcare professional opinion, because I think both of them bring that enrichment and a broader perspective of that patient experience, whatever disease they're faced with. So I, I think some people think is just an all internet trial with just someone, uh, putting out there their own perspective. And, and it's, it's a combination of both to, to deliver a robust data set. >>Yeah. Maybe I'll just comment on, it reminds me of probably 10 or 15 years ago, maybe even more when, um, really remote monitoring was enabled, right? So you didn't have to have the study coordinator traveled to the investigative site in order to check the temperature of the freezer and make sure that patient records were being completed appropriately because they could have a remote visit and they could, they could send the data in a via electronic data and do the monitoring visit, you know, in real time, just the way we're having this kind of communication here. And there was just so much fear that you were going to replace or supplant the personal relationship between the sites between the study coordinators that you were going to, you know, have to supplant the role of the monitor, which was always a very important role in clinical trials. >>And I think people that really want to do embrace the technology and the advantages that it provided quickly saw that what it allowed was the monitor to do higher value work, you know, instead of going in and checking the temperature on a freezer, when they did have their visit, they were able to sit and have a quality discussion for example, about how patient recruitment was going or what was coming up in terms of the consent. And so it created a much more high touch, high quality type of interaction between the monitor and the investigative site. And I think we should be looking for the same advantages from DCT. We shouldn't fear it. We shouldn't think that it's going to supplant the site or the investigator or the relationship. It's our job to figure out where the technology fits and clinical sciences always got to be high touch combined with high-tech, but the high touch has to lead. And so getting that balance right? And so that's going to happen here as well. We will figure out other high value work, meaningful work for the site staff to do while they let the technology take care of the lower quality work, if you will, or the lower value work, >>That's not an, or it's an, and, and you're talking about the higher value work. And it, it leads me to something that Greg said earlier about the 80, 20, 80% is assembly. 20% is actually doing the analysis and that's not unique to, to, to life sciences, but, but sort of question is it's an organizational question in terms of how we think about data and how we approach data in the future. So Bamyan historically big data in life sciences in any industry really is required highly centralized and specialized teams to do things that the rain was talking about, the enrichment, the provenance, the data quality, the governance, the PR highly hyper specialized teams to do that. And they serve different constituencies. You know, not necessarily with that, with, with context, they're just kind of data people. Um, so they have responsibility for doing all those things. Greg, for instance, within literally, are you seeing a move to, to, to democratize data access? We've talked about data interoperability, part of that state of sharing, um, that kind of breaks that centralized hold, or is that just too far in the future? It's too risky in this industry? >>Uh, it's actually happening now. Uh, it's a great point. We, we try to classify what people can do. And, uh, the example would be you give someone who's less analytically qualified, uh, give them a dashboard, let them interact with the data, let them better understand, uh, what, what we're seeing out in the real world. Uh, there's a middle user, someone who you could give them, they can do some analysis with the tool. And the nice thing with that is you have some guardrails around that and you keep them in their lane, but it allows them to do some of their work without having to go ask those centralized experts that, that you mentioned their precious resources. And that's the third group is those, uh, highly analytical folks that can, can really deliver, uh, just value beyond. But when they're doing all those other things, uh, it really hinders them from doing what we've been talking about is the high value stuff. So we've, we've kind of split into those. We look at people using data in one of those three lanes and it, and it has helped I think, uh, us better not try to make a one fit solution for, for how we deliver data and analytic tools for people. Right. >>Okay. I mean, DCT hot topic with the, the, the audience here. Another question, um, what capabilities do sponsors and CRS need to develop in-house to pivot toward DCT? >>Should I jump in here? Yeah, I mean, um, I think, you know, when, when we speak about DCTs and when I speak with, uh, folks around in the industry, I, it takes me back to the days of risk-based monitoring. When it was first being implemented, it was a huge organizational change from the conventional monitoring models to centralize monitoring and risk-based monitoring, it needs a mental reset. It needs as Lorraine had pointed out a little while ago, restructuring workflows, re redefining processes. And I think that is one big piece. That is, I think the first piece, when, you know, when you're implementing a new model, I think organizational change management is a big piece of it because you are disturbing existing structures, existing methods. So getting that buy-in across the organization towards the new model, seeing what the value add in it. And where do you personally fit into that story? >>How do your workflows change, or how was your role impacted? I think without that this industry will struggle. So I see organizations, I think, first trying to work on that piece to build that in. And then of course, I also want to step back for the second to the, uh, to the point that you brought out about data democratization. And I think Greg Greg gave an excellent point, uh, input about how it's happening in the industry. But I would also say that the data democratization really empowerment of, of, of the stakeholders also includes the sites, the investigators. So what is the level of access to data that you know, that they have now, and is it, uh, as well as patients? So see increasingly more and more companies trying to provide access to patients finally, it's their data. So why shouldn't they have some insights to it, right. So access to patients and, uh, you know, the 80, 20 part of it. Uh, yes, he's absolutely right that, uh, we want to see that flip from, uh, 20%, um, you know, focusing on, on actually integrating the data 80% of analytics, but the real future will be coming in when actually the 20 and 18 has gone. And you actually have analysts the insights out on a silver platter. That's kind of wishful thinking, some of the industries is getting there in small pieces, but yeah, then that's just why I should, why we share >>Great points. >>And I think that we're, we're there in terms that like, I really appreciate the point around democratizing the data and giving the patient access ownership and control over their own data. I mean, you know, we see the health portals that are now available for patients to view their own records, images, and labs, and claims and EMR. We have blockchain technology, which is really critical here in terms of the patient, being able to pull all of their own data together, you know, in the blockchain and immutable record that they can own and control if they want to use that to transact clinical trial types of opportunities based on their data, they can, or other real world scenarios. But if they want to just manage their own data because they're traveling and if they're in a risky health situation, they've got their own record of their health, their health history, uh, which can avoid, you know, medical errors occurring. So, you know, even going beyond life sciences, I think this idea of democratizing data is just good for health. It's just good for people. And we definitely have the technology that can make it a reality. Now >>You're here. We have just about 10 minutes left and now of course, now all the questions are rolling in like crazy from the crowd. Would it be curious to know if there would be any comments from the panel on cost comparison analysis between traditional clinical trials in DCTs and how could the outcome effect the implementation of DCTs any sort of high-level framework you can share? >>I would say these are still early days to, to drive that analysis because I think many companies are, um, are still in the early stages of implementation. They've done a couple of trials. The other part of it that's important to keep in mind is, um, is for organizations it's, they're at a stage of, uh, of being on the learning curve. So when you're, you're calculating the cost efficiencies, if ideally you should have had two stakeholders involved, you could have potentially 20 stakeholders involved because everyone's trying to learn the process and see how it's going to be implemented. So, um, I don't think, and the third part of it, I think is organizations are still defining their KPIs. How do you measure it? What do you measure? So, um, and even still plugging in the pieces of technology that they need to fit in, who are they partnering with? >>What are the pieces of technology they're implementing? So I don't think there is a clear cut as answered at this stage. I think as you scale this model, the efficiencies will be seen. It's like any new technology or any new solution that's implemented in the first stages. It's always a little more complex and in fact sometimes costs extra. But as, as you start scaling it, as you establish your workflows, as you streamline it, the cost efficiencies will start becoming evident. That's why the industry is moving there. And I think that's how it turned out on the long run. >>Yeah. Just make it maybe out a comment. If you don't mind, the clinical trials are, have traditionally been costed are budgeted is on a per patient basis. And so, you know, based on the difficulty of the therapeutic area to recruit a rare oncology or neuromuscular disease, there's an average that it costs in order to find that patient and then execute the various procedures throughout the clinical trial on that patient. And so the difficulty of reaching the patient and then the complexity of the trial has led to what we might call a per patient stipend, which is just the metric that we use to sort of figure out what the average cost of a trial will be. So I think to point, we're going to have to see where the ability to adjust workflows, get to patients faster, collect data more easily in order to make the burden on the site, less onerous. I think once we start to see that work eases up because of technology, then I think we'll start to see those cost equations change. But I think right now the system isn't designed in order to really measure the economic benefit of de-central models. And I think we're going to have to sort of figure out what that looks like as we go along and since it's patient oriented right now, we'll have to say, well, you know, how does that work, ease up? And to those costs actually come down and then >>Just scale, it's going to be more, more clear as the media was saying, next question from the audiences, it's kind of a best fit question. You all have touched on this, but let me just ask it is what examples in which, in which phases suit DCT in its current form, be it fully DCT or hybrid models, none of our horses for courses question. >>Well, I think it's kind of, uh, it's, it's it's has its efficiencies, obviously on the later phases, then the absolute early phase trials, those are not the ideal models for DCTs I would say so. And again, the logic is also the fact that, you know, when you're, you're going into the later phase trials, the volume of number of patients is increasing considerably to the point that Lorraine brought up about access to the patients about patient selection. The fact, I think what one should look at is really the advantages that it brings in, in terms of, you know, patient access in terms of patient diversity, which is a big piece that, um, the cities are enabling. So, um, if you, if, if you, if you look at the spectrum of, of these advantages and, and just to step back for a moment, if you, if you're looking at costs, like you're looking at things like remote site monitoring, um, is, is a big, big plus, right? >>I mean, uh, site monitoring alone accounts for around a third of the trial costs. So there are so many pieces that fall in together. The challenge actually that comes when you're in defining DCTs and there are, as Rick pointed out multiple definitions of DCTs that are existing, uh, you know, in the industry right now, whether you're talking of what Detroit is doing, or you're talking about acro or Citi or others. But the point is it's a continuum, it's a continuum of different pieces that have been woven together. And so how do you decide which pieces you're plugging in and how does that impact the total cost or the solution that you're implementing? >>Great, thank you. Last question we have in the audience, excuse me. What changes have you seen? Are there others that you can share from the FDA EU APAC, regulators and supporting DCTs precision medicine for approval processes, anything you guys would highlight that we should be aware of? >>Um, I could quickly just add that. I think, um, I'm just publishing a report on de-centralized clinical trials should be published shortly, uh, perspective on that. But I would say that right now, um, there, there was a, in the FDA agenda, there was a plan for a decentralized clinical trials guidance, as far as I'm aware, one has not yet been published. There have been significant guidances that have been published both by email and by, uh, the FDA that, um, you know, around the implementation of clinical trials during the COVID pandemic, which incorporate various technology pieces, which support the DCD model. Um, but I, and again, I think one of the reasons why it's not easy to publish a well-defined guidance on that is because there are so many moving pieces in it. I think it's the Danish, uh, regulatory agency, which has per se published a guidance and revised it as well on decentralized clinical trials. >>Right. Okay. Uh, we're pretty much out of time, but I, I wonder Lorraine, if you could give us some, some final thoughts and bring us home things that we should be watching or how you see the future. >>Well, I think first of all, let me, let me thank the panel. Uh, we really appreciate Greg from Lily and the meta from IDC bringing their perspectives to this conversation. And, uh, I hope that the audience has enjoyed the, uh, the discussion that we've had around the future state of real world data as, as well as DCT. And I think, you know, some of the themes that we've talked about, number one, I think we have a vision and I think we have the right strategies in terms of the future promise of real-world data in any number of different applications. We certainly have talked about the promise of DCT to be more efficient, to get us closer to the patient. I think that what we have to focus on is how we come together as an industry to really work through these very vexing operational issues, because those are always the things that hang us up and whether it's clinical research or whether it's later stage, uh, applications of data. >>We, the healthcare system is still very fragmented, particularly in the us. Um, it's still very, state-based, uh, you know, different states can have different kinds of, uh, of, of cultures and geographic, uh, delineations. And so I think that, you know, figuring out a way that we can sort of harmonize and bring all of the data together, bring some of the models together. I think that's what you need to look to us to do both industry consulting organizations, such as IBM Watson health. And we are, you know, through DTRA and, and other, uh, consortia and different bodies. I think we're all identifying what the challenges are in terms of making this a reality and working systematically on those. >>It's always a pleasure to work with such great panelists. Thank you, Lorraine Marshawn, Dr. Namita LeMay, and Greg Cunningham really appreciate your participation today and your insights. The next three years of life sciences, innovation, precision medicine, advanced clinical data management and beyond has been brought to you by IBM in the cube. You're a global leader in high tech coverage. And while this discussion has concluded, the conversation continues. So please take a moment to answer a few questions about today's panel on behalf of the entire IBM life sciences team and the cube decks for your time and your feedback. And we'll see you next time.

Published Date : Dec 7 2021

SUMMARY :

and the independent analyst view to better understand how technology and data are changing The loan to meta thanks for joining us today. And how do you see this evolving the potential that this brings is to bring better drug targets forward, And so I think that, you know, the promise of data the industry that I was covering, but it's great to see you as a former practitioner now bringing in your Um, but one thing that I'd just like to call out is that, you know, And on the other side, you really have to go wider and bigger as well. for the patient maybe Greg, you want to start, or anybody else wants to chime in? from my perspective is the potential to gain access to uh, patient health record, these are new ideas, you know, they're still rather nascent and of the record, it has to be what we call cleaned or curated so that you get is, is the ability to bring in those third-party data sets and be able to link them and create And so, you know, this idea of adding in therapeutic I mean, you can't do this with humans at scale in technology I, couldn't more, I think the biggest, you know, whether What are the opportunities that you see to improve? uh, very important documents that we have to get is, uh, you know, the e-consent that someone's the patient from the patient, not just from the healthcare provider side, it's going to bring real to the population, uh, who who's, uh, eligible, you to help them improve DCTs what are you seeing in the field? Um, but it is important to take and submitted to the FDA for regulatory use for clinical trial type And I know Namita is going to talk a little bit about research that they've done the adoption is making sure that what we're doing is fit for purpose, just because you can use And then back to what Greg was saying about, uh, uh, DCTs becoming more patient centric, It's about being able to continue what you have learned in over the past two years, Um, you know, some people think decentralized trials are very simple. And I think a lot of, um, a lot of companies are still evolving in their maturity in We have some questions coming in from the audience. 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And so, you know, based on the difficulty of the therapeutic Just scale, it's going to be more, more clear as the media was saying, next question from the audiences, the logic is also the fact that, you know, when you're, you're going into the later phase trials, uh, you know, in the industry right now, whether you're talking of what Detroit is doing, Are there others that you can share from the FDA EU APAC, regulators and supporting you know, around the implementation of clinical trials during the COVID pandemic, which incorporate various if you could give us some, some final thoughts and bring us home things that we should be watching or how you see And I think, you know, some of the themes that we've talked about, number one, And so I think that, you know, figuring out a way that we can sort of harmonize and and beyond has been brought to you by IBM in the cube.

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Nenshad Bardoliwalla, DataRobot | AWS re:Invent 2021


 

>>Welcome back everybody to AWS reinvent. You're watching the cube, the leader in high tech coverage. My name is Dave Volante with my co-host David Nicholson. We're here all week. We got two sets, 20 plus thousand people here live at AWS reinvent. 21 of course last year was virtual. We got a hybrid event running. We had two studios running before the show running. A lot of pre-records really excited to have ninja Bardelli Walla, who is the chief product officer at data robot. Really interesting AI company. We're going to talk about insights with machine intelligence and then shout. It's great to see you again. It's been awhile. >>Great to see you as well. And I'm so happy to be on the cube. I think eight years since I first came on. >>When you launched the company that you founded back then Peck Sada on the cube, that was part >>Of the inner robot >>Family part of data, robot family. And of course, friend of the cube. Chris Lynch is the executive chairman of data robot. So a lot of connections, I always joke a hundred people in our industry, 99 seats, but tell us about data robot. What's the, what's the scoop these days. >>Thanks. Thanks very much for the opportunity to speak with both of you. Uh, I think we're seeing some very interesting trends. Uh, we've all been in the industry long enough to recognize, uh, that hype cycles they're cycles. They go in waves and, uh, the level of interest in AI has never been higher. Uh, every company in the world is looking for the opportunity to take advantage of AI, to improve their business processes, whether it's to improve their revenue it's to lower their cost profile or it's to lower their risk. What we're seeing that's most interesting is that, uh, we spend a lot of time working with companies on what we consider applied AI. That is how do we solve real business problems, uh, with the technology and not just run a bunch of experiments. You know, it's very tempting for a lot of us, Dave and David, uh, to, to do, uh, you know, spin up a spark cluster with 10,000 nodes and slosh a bunch of data through it. >>But the question we always ask at data robot is what is the business value of doing this? Why are we using these AI techniques and in order to solve what problem? So the biggest trend we see a data robot and one that we feel we're very well positioned to solve is that companies are coming out of that experimental phase. There's still a lot of experimentation going on and they're saying, okay, we, we stood up a cluster. Uh, we got a bunch of Python notebooks running around here, but we haven't really seen a return on our investment yet data robot, can you help us actually make AI real and concrete in terms of achieving a specific business outcome for us? >>Well, and I want to test something on your niche. That's something we've talked about a lot on the cube is a change in the way in which companies are architecting their data. When we first, it was like, okay, create a Hadoop cluster. And that spark came along to make that easier, but it was still this highly technical, highly centralized, hyper specialized roles where the business, people who have a really good understanding of the outcome had to kind of beg to get what they wanted because it was so technical and the success was defined as, Hey, it worked or we ran the experiment and it looks like it has promise. So now it seems like with companies like data robot, you're democratizing AI, allowing organizations to inject AI into their business processes, their applications. And it seems to be more business led. One of you could comment on that. >>I think that is a various dude observation. Uh, we launched this concept a little bit earlier this year of AI cloud. And the idea behind AI cloud is if you want to democratize AI, which is in fact has been DataRobot's vision since 2012, we were the first company on the cloud. The first AI cloud that ever existed was data robots in 2014. And the entire idea was that we knew that data scientists would always play a very important role in an organization, but yet the demand for AI would vastly outstrip the supply. And so in order to solve that challenge, we built AI cloud. We've actually spent over a million engineering hours in building this technology over the, over the last decade and put this together in a way where all of the different personas and the organizations, you have people who create AI applications. >>Those are the folks we usually think about, but those are the data scientists. Those are the analysts, those are the data engineers, but then you actually have to put it into production. You've got to run the system. So you also have to democratize this capability for the folks who are going to operate the system for the folks in risk and compliance. We're actually going to, uh, ensure that the system is operating in accordance with your policies and compliance regimes. And then the third wave of democratization, which we've just embarked on is then how do you bring AI into the hands of the actual business people? How do you put on a mobile device or a web browser, or in context, in an application with the decision, the ability for AI to drive a decision in your organization, which leads to an action, which helps drive you towards the outcome you're trying to optimize for. >>So AI cloud is about this pervasive tapestry, bringing together the creators, the consumers, the individuals who operate these systems into a single system that can lower the barrier to entry for people who don't have the skills, but allow you to plug in and go deep underneath the covers and modify whatever you need to, if you have that level of technical skill and that ability for us to kind of slide, slide the slider in one direction or the other, I could slide it to the right and say, I want all automation, something data robot has pioneered and is absolutely the leader in, but we can also, especially in these last couple of years, say, I want to be able to use as much code as I want to bring in. And the beauty of the model is that customers can choose how much they want to let the machine drive or how much they want to let the human being drive. David. I love that, >>That idea of a slider, because now you're talking about generalists getting access to really powerful tools. >>Yeah, no, exactly. And I, I'm curious, what's your view on where we are culturally with AI at this point? And what I mean by culturally is the idea that, okay, that's great. You put powerful tools in the hands of business users. Um, do most of us still need to have a lot of visibility under the covers to understand the inner workings so that we trust what we're being told? You know, I'm fine pulling a lever and having a little biscuit come out of SWOT as long as I've gotten a tour of the kitchen at some point in time. Yes. I mean, where are we with that? Where where's the level of >>Absolutely fantastic question and it's one that's, it's actually pervasive to the way data robot operates. So trust gets, uh, engendered by multiple different capabilities that you build throughout the platform. The first one is around, uh, explainability. So when you get a prediction from a system, just like you mentioned, you know, if, if the stakes are not very high, you know, you, uh, we're here in Las Vegas, of course I'm thinking of slot machines. If you get a biscuit at the end of it and it tastes pretty good. Hey, great. Right? When you're making a mission critical business decision, you don't want to be in the position where you don't understand why the system is making the decision. It does. So we have historically invested an enormous amount of effort in explainability tools, having the system actually at a prediction level, explain to you, why is it making the recommendation it's making? >>For example, the system says this customer has a high likelihood of churn. Why? Because their account balance has been declining over the last five months. Uh, number two, because their credit score has been going down. And what gives you the trust is actually the machine and the human able to communicate in the same language and same vernacular about the business value. So that's one part of it. The second part is about transparency, right? So one of the things that the automated machine learning movement, that data robot pioneered, uh, has been, I'd say rightfully criticized for frankly, is that it's too much of a black box. It's too much magic. I load my dataset. I press the start button and data robot does everything else for me. Well, that's not very satisfying when you have a 10 or a hundred million dollar decision coming on the other side, even if the technology is actually doing the job correctly, which data robot usually does. >>So where we've morphed and evolved our position in the market and where I have driven our technology portfolio at data robot is to say, you know what? There is a very important aspect of trust that needs to be brought to bear here, which is that if somebody wants to see code, let them see code. And in fact, the beauty of AI cloud is that on the same platform, the people who don't like code, but are, are very good at understanding the business domain con uh, the business domain knowledge and the context. They now have the ability to do that. But when they're at the stage before they're going to deploy anything to production. Now you can raise your hand at data robot and actually use our workflow and say, I need a coder to review this. I want the professional data scientist who has all this knowledge who understands and has read up on the latest advances in hyper parameter tuning to look at the model and tell me that this is going to be okay. And so we allow both the less technical folks and the very deep technical data scientists, the ability to collaborate on the same environment, which allows you to build trust in terms of the human side of, Hey, I don't want to just let anybody throw a model into production. I like, >>I mean, I see those, the transparency and the explainability is almost two sides of the same coin, right? Because you know, if you're gonna be accused of gender bias, you can say, no, here's how the system may, it's not like, you know, you think about the internet. It tells you it's a cat, but you don't really know how the machine determined that you're breaking apart, blowing away that black box. And the other thing I like what you said was you have data producers and data consumers, and you also talked about context because a lot of times the data producers, they don't necessarily care about the context or the PI data pipeline. People necessarily care about the context. So, okay. So now we're at the point where you're democratizing data, you're doing some great work. What are some of the blockers that you see today that you're obliterating with data robot? Maybe you could talk about that a little bit. Sure. >>So, so I think, uh, you know, one very important concept is that, uh, in a democracy, we talked about democratization. You still have rules, you still have governance. It's not a free for all the free for all version of that is called NRG. That's not what any company wants, right? So we have to blend the freedom and flexibility that we want businesses to have with the compliance and regulatory observability that we need in order to be successful. So what we're seeing in, in our, in our customer base and what companies are coming to data robot to discuss is, okay, we've tried these experiments. Now we want to actually get to real business value. And one of the things that's really unique about data robot is that we have put, uh, we have, we've worked in our system on over 1 million projects, training models, inside data robot. >>We have seen every type of use case across different industries, whether it's healthcare or manufacturing, uh, or, or retail, uh, we have the ability to understand those different data sets and actually to come up with models. So we have that breadth of information there if you aggregate that over time, right? So again, we did not come to AI. This is not a fad for us. We didn't start as one kind of company than slap the AI label on and say, Hey, we're an AI company now, right? We have been AI native since day one. And in that process, what we have found is working on these, this million plus projects on these data sets across these industries, we have a very good sense of which projects will actually deliver value and which don't. And that gets to a previous point that you were making, which is that you have to know and partner with an organization who it's not just about the technology. So we have fantastic people who we call our customer facing data scientists who will tell the customer, look, I know you think this is a really high value use case, but we've tried it at other customers. And unfortunately it didn't work very well. Let's steer you, cause you need with a, with a technology that is largely at the early stage and the maturity that organizations have with it, you need to help them in order to deliver success. And no vendor has delivered more successful production deployment of AI than data road. >>No, don't go down that path. It's a dead end as a cul-de-sac. So just avoid it. So we talked about transparency, explainability governance. Can you get that to the point where it's self-serve as you, as you put data in the hands of business, people where the context lives, the domain experts, can you get to self-serve and federate that governance? Yes. >>So you can, uh, that's one of the key principles of what we, what we do at data robot. And it comes back to a concept that I learned, uh, you, you both will remember. We were in the Sarbanes-Oxley crazy world of, I dunno, was that 15 years of saved data warehousing. >>Everybody wanted to talk about socks. You know, my wife would hear me on the phone. She'd be like, what is your sudden obsession with socks? I'm like, no, no, it's not what you fit. And so, um, but what came from Sarbanes Oxley are, are these, uh, longstanding principles around the segregation of duties and segregation of responsibilities. You can have democracy democratization with governance, if you have the right segregation of duties. So for example, I have somebody who can generate lots of different models, right? But I don't allow them to, to, uh, in a self-service way, just deploy into production. I actually have a workflow system which will go through multiple rigorous approvals and say, these three people have signed off, they've done an audit, uh, an, an audit assessment of this model. It's good to go, let's go and drop it into production. So the way that you get to self-service with governance is to have the right controls and policies and frameworks that surround the self-service model with the right checks and balances that implement the segregation of duties I'm talking >>And you get that right. And then you can automate it and then you can really scale, right? You gotta have your back because it's such a great topic. We, we barely scratched the surface. It was great to see you again, congratulations on all the success. And, uh, as I say any time, let's do this again. Fantastic. Thank >>You so much. All right, you're welcome. And thank you for watching you watching the cubes coverage of AWS reinvent 2021, Dave Volante for David Nicholson. Keep it right there. You're watching the cube, the leader in high-tech coverage.

Published Date : Dec 2 2021

SUMMARY :

It's great to see you again. Great to see you as well. And of course, friend of the cube. Dave and David, uh, to, to do, uh, you know, spin up a spark cluster with 10,000 So the biggest trend we see a data robot and one that we feel we're very well positioned to the outcome had to kind of beg to get what they wanted because it was so And the idea behind AI cloud is if you want So you also have to democratize this capability for the folks who are going to operate the system that can lower the barrier to entry for people who don't have the skills, That idea of a slider, because now you're talking about generalists getting access to really the inner workings so that we trust what we're being told? So when you get a prediction from a system, just like you mentioned, you know, if, if the stakes are not very high, And what gives you the trust is actually the same environment, which allows you to build trust in terms of the human side of, And the other thing I like what you said And one of the things that's really unique about data robot is that we have put, the maturity that organizations have with it, you need to help them in order to deliver success. people where the context lives, the domain experts, can you get to self-serve and federate that governance? And it comes back to a concept that I learned, uh, you, you both will remember. So the way that you get to self-service And then you can automate it and then you can really scale, right? And thank you for watching you watching the cubes coverage of AWS reinvent 2021,

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Mai Lan Tomsen Bukovec & Wayne Duso, AWS | AWS re:Invent 2021


 

>>Hi, buddy. Welcome back to the keeps coverage of AWS 2021. Re-invent you're watching the cube and I'm really excited. We're going to go outside the storage box. I like to say with my lawn Thompson Bukovac, who's the vice-president of block and object storage and Wayne Duso was a VP of storage edge and data governance guys. Great to see you again, we saw you at storage day, the 15 year anniversary of AWS, of course, the first product service ever. So awesome to be here. Isn't it. Wow. >>So much energy in the room. It's so great to see customers learning from each other, learning from AWS, learning from the things that you're observing as well. >>A lot of companies decided not to do physical events. I think you guys are on the right side of history. We're going to show you, you weren't exactly positive. How many people are going to show up. Everybody showed. I mean, it's packed house here, so >>Number 10. Yeah. >>All right. So let's get right into it. Uh, news of the week. >>So much to say, when you want to kick this off, >>We had a, we had a great set of announcements that Milan, uh, talked about yesterday, uh, in her talk and, and a couple of them in the file space, specifically a new, uh, member of the FSX family. And if you remember that the FSA, Amazon FSX is, uh, for customers who want to run fully managed versions of third party and open source file systems on AWS. And so yesterday we announced a new member it's FSX for open ZFS. >>Okay, cool. And there's more, >>Well, there's more, I mean, one of the great things about the new match file service world and CFS is it's powered by gravity. >>It is taught by Gravatar and all of the capabilities that AWS brings in terms of networking, storage, and compute, uh, to our customers. >>So this is really important. I want the audience to understand this. So I I've talked on the cube about how a large proportion let's call it. 30% of the CPU cycles are kind of wasted really on things like offloads, and we could be much more efficient, so graviton much more efficient, lower power and better price performance, lower cost. Amazon is now on a new curve, uh, cycles are faster for processors, and you can take advantage of that in storage it's storage users, compute >>That's right? In fact, you have that big launch as well for luster, with gravity. >>We did in fact, uh, so with, with, uh, Yasmin of open CFS, we also announced the next gen Lustre offering. And both of these offerings, uh, provide a five X improvement in performance. For example, now with luster, uh, customers can drive up to one terabyte per second of throughput, which is simply amazing. And with open CFS, right out of, right out of the box at GA a million IOPS at sub-millisecond latencies taking advantage of gravitas, taking advantage of our storage and networking capabilities. >>Well, I guess it's for HPC workloads, but what's the difference between these days HPC, big data, data intensive, a lot of AI stuff, >>All right. You to just, there's a lot of intersection between all of those different types of workloads they have, as you said, and you know, it all, it all depends on it all matters. And this is the reason why having the suite of capabilities that the, if you would, the members of the family is so important to our guests. >>We've talked a lot about, it's really can't think about traditional storage as a traditional storage anymore. And certainly your world's not a box. It's really a data platform, but maybe you could give us your point of view on that. >>Yeah, I think, you know, if, if we look, if we take a step back and we think about how does AWS do storage? Uh, we think along multiple dimensions, we have the dimension that Wayne's talking about, where you bring together the power of compute and storage for these managed file services that are so popular. You and I talked about, um, NetApp ONTAP. Uh, we went into some detail on that with you as well, and that's been enormously popular. And so that whole dimension of these managed file services is all about where is the customer today and how can we help them get to the cloud? But then you think about the other things that we're also imagining, and we're, re-imagining how customers want to grow those applications and scale them. And so a great example here at reinvent is let's just take the concept of archive. >>So many people, when they think about archive, they think about taking that piece of data and putting it away on tape, putting it away in a closet somewhere, never pulling it out. We don't think about archive like that archive just happens to be data that you just aren't using at the moment, but when you need it, you need it right away. And that's why we built a new storage class that we launched just yesterday, Dave, and it's called glacier instead of retrieval, it has retrieval and milliseconds, just like an Esri storage class has the same pricing of four tenths of a cent as glacier archive. >>So what's interesting at the analyst event today, Adam got a question about, and somebody was poking at him, you know, analysts can be snarky sometimes about, you know, price, declines and so forth. And he said, you know, one of the, one of the things that's not always shown up and we don't always get credit for lowering prices, but we might lower costs. And there's the archive and deep archive is an example of that. Maybe you could explain that point of view. >>Yeah. The way we look at it is that our customers, when they talk to us about the cost of storage, they talked to us about the total cost of the storage, and it's not just storing the data, it's retrieving it and using it. And so we have done an amazing amount across all the portfolio around reducing costs. We have glacier answer retrieval, which is 68% cheaper than standard infrequent access. That's a big cost reduction. We have EBS snapshots archive, which we introduced yesterday, 75% cheaper to archive a snapshot. And these are the types of that just transform the total cost. And in some cases we just eliminate costs. And so the glacier storage class, all bulk retrievals of data from the glacier storage class five to 12 hours, it's now free of charge. If you don't even have to think about, we didn't even reduce it. We just eliminated the cost of that data retrieval >>And additive to what Milan said around, uh, archiving. If you look at what we've done throughout the entire year, you know, a interesting statistic that was brought up yesterday is over the course of 2021, between our respective teams, we've launched over 105 capabilities for our customers throughout this year. And in some of them, for instance, on the file side for EFS, we launched one zone which reduced, uh, customer costs by 47%. Uh, you can now achieve on EFS, uh, cost of roughly 4.30 cents per gigabyte month on, uh, FSX, we've reduced costs up to 92%, uh, on Lustre and FSX for windows and with the introduction of ONTAP and open CFS, we continue those forward, including customers ability to compress and Dedoose against those costs. So they ended up seeing a considerable savings, even over what our standard low prices are. >>100 plus, what can I call them releases? And how can you categorize those? Are they features of eight? Do they fall into, >>Because they range for major services, like what we've launched with open ZFS to major features and really 95 of those were launched before re-invent. And so really what you have between the different teams that work in storage is you have this relentless drive to improve all the storage platforms. And we do it all across the course of the year, all across the course of the year. And in some cases, the benefit shows up at no cost at all to a customer. >>Uh, how, how did this, it seems like you're on an accelerated pace, a S3 EBS, and then like hundreds of services. I guess the question is how come it took so long and how is it accelerating now? Is it just like, there was so much focus on compute before you had to get that in place, or, but now it's just rapidly accessing, >>I I'll tell you, Dave, we took the time to count this year. And so we came to you with this number of 106, uh, that acceleration has been in place for many years. We just didn't take the time to couch. Correct. So this has been happening for years and years. Wayne and I have been with AWS for, for a long time now for 10 plus years. And really that velocity that we're talking about right now that has been happening every single year, which is where you have storage today. And I got to tell you, innovation is in our DNA and we are not going to stop now >>So 10 years. Okay. So it was really, the first five years was kind of slow. And then >>I think that's true at all. I don't think that try, you know, if you, if you look at, uh, the services that we have, we have the most complete portfolio of any cloud provider when it comes to storage and data. And so over the years, we've added to the foundation, which is S3 and the foundation, which is EBS. We've come out with a number of storage services in the, in the file space. Now you have an entire suite of persistent data stores within AWS and the teams behind those that are able to accelerate that pace. Just to give you an example, when I joined 10 years ago, AWS launched within that year, roughly a hundred and twenty, a hundred and twenty eight services or features our teams together this year have launched almost that many, just in those in, just in this space. So AWS continues to accelerate the storage teams continue to accelerate. And as my line said, we just started counting >>The thing. And if you think about those first five years, that was laying the baseline to launch us three, to launch EBS, to get that foundation in place, get lifecycle policies in place. But really, I think you're just going to see an even faster acceleration that number's going up. >>No, I that's what I'm saying. It does appear that way. And you had to build a team and put teams in place. And so that's, you know, part of the equation. But again, I come back to, it's not even, I don't even think of it as storage anymore. It's it's data. People are data lake is here to stay. You might not like the term. We always use the joke about a data ocean, but data lake is here to say 200,000 data lakes. Now we heard Adam talk about, uh, this morning. I think it was Adam. No, it was Swami. Do you want a thousand data lakes in your customer base now? And people are adding value to that data in new ways, injecting machine intelligence, you know, SageMaker is a big piece of that. Tying it in. I know a lot of customers are using glue as catalogs and which I'm like, wow, is glue a catalog or, I mean, it's just so flexible. So what are you seeing customers do with that base of data now and driving new business value? Because I've said last decade plus has been about it transformation. And now we're seeing business transformation. Maybe you could talk about that a little bit. >>Well, the base of every data lake is going to be as three yesterday has over 200 trillion objects. Now, Dave, and if you think about that, if you took every person on the planet, each of those people would have 26,000 S3 objects. It's gotten that big. And you know, if you think about the base of data with 200 trillion plus objects, really the opportunity for innovation is limitless. And you know, a great example for that is it's not just business value. It's really the new customer experiences that our customers are inventing the NFL. Uh, they, you know, they have that application called digital athlete where, you know, they started off with 10,000 labeled images or up to 20,000 labeled images now. And they're all using it to drive machine learning models that help predict and support the players on the field when they start to see things unfold that might cause injury. That is a brand new experience. And it's only possible with vast amounts of data >>Additive to when my line said, we're, we're in you talk about business transformation. We are in the age of data and we represent storage services. But what we really represent is what our customers hold one of their most valuable assets, which is their data. And that set of data is only growing. And the ability to use that data, to leverage that data for value, whether it's ML training, whether it's analytics, that's only accelerated, this is the feedback we get from our customers. This is where these features and new capabilities come from. So that's, what's really accelerating our pace >>Guys. I wish we had more time. I'd have to have you back because we're on a tight clock here, but, um, so great to see you both especially live. I hope we get to do more of this in 2022. I'm an optimist. Okay. And keep it right there, everybody. This is Dave Volante for the cube you're leader in live tech coverage, right back.

Published Date : Dec 2 2021

SUMMARY :

Great to see you again, we saw you at storage day, the 15 year anniversary of AWS, So much energy in the room. I think you guys are on the right side of history. Uh, news of the week. And if you remember that the FSA, And there's more, Well, there's more, I mean, one of the great things about the new match file service world and CFS is it's powered It is taught by Gravatar and all of the capabilities that AWS brings a new curve, uh, cycles are faster for processors, and you can take advantage of that in storage In fact, you have that big launch as well for luster, with gravity. And both of these offerings, You to just, there's a lot of intersection between all of those different types of workloads they have, as you said, but maybe you could give us your point of view on that. Uh, we went into some detail on that with you as well, and that's been enormously popular. that you just aren't using at the moment, but when you need it, you need it right away. And he said, you know, one of the, one of the things that's not always shown up and we don't always get credit for And so the glacier storage class, the entire year, you know, a interesting statistic that was brought up yesterday is over the course And so really what you have between the different there was so much focus on compute before you had to get that in place, or, but now it's just And so we came to you And then I don't think that try, you know, if you, And if you think about those first five years, that was laying the baseline to launch us three, And so that's, you know, part of the equation. And you know, a great example for that is it's not just business value. And the ability to use that data, to leverage that data for value, whether it's ML training, I'd have to have you back because we're on a tight clock here,

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Anshu Sharma, Skyflow | AWS re:Invent 2021


 

(bright upbeat music) >> Hello everyone. And we're back at AWS Re:Invent. You're watching theCUBE and we're here, day two. Actually we started Monday night and we got wall-to-wall coverage. We going all the way through Thursday, myself. I'm Dave Volante with the co-host, David Nicholson. Lisa Martin is also here. Of course, John Furrier. Partners, technologists, customers, the whole ecosystem. It's good to be back in the live event. Of course we have hybrid event as well a lot of people watching online. Anshu Sharma is here. He is the co-founder and CEO of Skyflow, new type of privacy company, really interested in this topic. Great to see you. Thanks for coming on. >> Thank you, thanks for bringing me here. >> It's timely, you know. Privacy, security, they're kind of two sides of the same coin. >> Yes. >> Why did you found Skyflow? >> Well, the idea for Skyflow really comes from my background in some ways. I spent my first nine years at Oracle, six years at Salesforce. And whether we were building databases or CRM products, customers would come to us and say, "Hey, you know, I have this very different type of data. It's things like social security numbers, frequent flyer card numbers, card numbers. You know, can you secure it better? Can you help me manage things like GDPR?" And to be honest, there was never a clear answer. There's a lot of technology solutions out there that do one thing at a time, you can walk around the booths here, there's like a hundred companies. And if you use all those hundred things correctly, maybe you could go tell your board that maybe a social security number is not going to be lost anymore. And I was like, "You know, we've simplified everything else. Why is it so hard to protect my social security number? It should be easy. It should be as easy as using Stripe or Twilio." And this idea just never went away and kept coming back till a few years ago, we learned about the Facebook privacy challenges, the Equifax challenges. And I was like, boy, it's the time. It's time to go do it now. >> You started the company in 2019. Right? >> Yes. >> I mean, your timing was pretty good, right? So what are the big sort of Uber trends that you're seeing? Obviously GDPR, the California Consumer Privacy Act. I heard this morning. Did you hear this? That like, if you post a picture on social media now without somebody's permission, you're now violating their privacy. It's like, you can see the smiles on Anshu's face. >> Its like every week, we're like every week, there's a new story that could be like, well, Skyflow. The new story is the question, the answer is Skyflow. But honestly I think what's happened is, the issue is put very simple. You know all we're trying to do is protect people's social security numbers, phone numbers, credit card numbers, things we hold dear. At the same time, it's complex. Like what does it mean to protect your social security number let's say? Does that mean I don't get to use it for filing your taxes? Well, I need your credit card number to process a payment. And we were like, this is just too complicated. Why, how do companies like Apple do it? How do companies like Netflix manage not have as many breaches as my hotel that barely has any data. And the answer is those companies actually have evolved to a completely different architecture, the zero trust data architecture. And that was our inspiration for starting this company. >> Yeah. I mean. How many times have you been asked to give your social security number? And you're like, why? why do you want it? What are you going to do with it? How do you protect it? And they go, "I don't know." >> You know, what's even, my favorite is like, you give your social security number to say TurboTax, how many days of the year do they need to use it? One. How many days of the year do they have it? And the thing is, it's a liability for those CTOs too. >> Yeah right. >> The CTO of Walgreens, the CTO of Intuit. They don't really want that social security number just so they can process your card once a year, or your social security number once a year. It's almost like we're forcing them to hold onto data. And then they have to bear the burden of having these stories. Like, you know, everybody wants to prevent a New York Times story that says, what Robin Hood had a breach, Twitter had a breach. >> So walk us through how Skyflow would address something like that. So take the, you know, take the make a generic version of TurboTax, social security members. There they are right now, they're sitting in a database somewhere. Hopefully there's some security wrapped around it in some way or another. What would you advise a customer like that to do? And what are you actually doing for them? >> So, look, it's very simple. You are not going to put your username passwords in a generic database. You're going to use something like OD Zero or Octa to do it. We're living in a world where we have polyglot data stores. Like there's a key value store. There's a time series database. There is a search database like Elastic. There's a log database like Splunk. But PII data, Somehow we think just fine. If it's in a hundred places and our answer is that we should do the same thing that companies like Apple, Netflix, Google, everybody, does. They take this data. They completely isolate it from the databases. And it gets stored in a custom data store in our case, that would be Skyflow. And essentially we'd give you encrypted tokens back and you can use these encrypted tokens that look like fake social security number. It's called a Format Preserving Encryption. So if you think about all the breakthroughs we've had in homomorphic encryption, on secure elements, like the way your phone works, the credit card number is stored in a secure element. So it's the same idea. There's a secure part of your data stack, which is Skyflow. That basically keeps the data always protected. And because we can compute and search on encrypted data, this is important, everybody can encrypt data at rest. Skyflow is the first company that's come out and said, "Look, you can keep your phone number and social security number, encrypted while I can run an aggregation query." So I can tell you what's the balance of your customer's account balance. And i can run that query without decrypting, a single row of data. The only other company I know that can do that internally is a certain Cupertino based company. >> So think about it. Anybody can walk something up to a certain degree, but allowing frictionless access at the same time. >> While it's encrypted. So how do you make that? Are you, is a strategy to make that a horizontal service? That I can put into my data protection service or my E-commerce service or whatever. >> It's a cloud-based service that runs on AWS and other clouds. We basically given instance just like, you'll get an instance of a post-grad store or you get an API handled to OD Zero. You basically instantiate Skyflow of what gets created. It can be in your AWS environment, dedicated VPC. So it's private to you and then you have a handle and then basically you just start using it. >> So how, how do you, what's the secret sauce? How do you do that? >> The secret source. Well, now that we filed the patents on it, I can reveal the secret sauce. So the holy grail of encryption right now, if you go talk to people at a leading company, is there's something called Fully Homomorphic Encryption. That's fundamentally the foundation on which things like Bitcoin are built actually. But the hard part about Fully Homomorphic Encryption is it works. You can actually do mathematical computations on it without decrypting the data, but it's about a million times slower. >> Yes slower, right. >> So nobody uses it. My insight was that we don't need to do multiplications and additions on phone numbers. You never take my phone number and divide by your social security number. (Dave laughing) These numbers are not numbers, they are data structures. So our insight was if you treat them as specialized data structures, we're all talking about basically about 80 different types of data across the globe. Every human being has an ID, date of birth, height, color of eyes. There's not that many fields. What we can do then is create specialized encryption schemes for each data type. We call this polymorphic data encryption. Poly means multiple. As a result of that, we can actually store the data encrypted and build indexes on it. Since we can index interpret data, it's kind of like, imagine you can run real-time queries on data that's encrypted. Every other data store, When you encrypt the data, it becomes invisible to database. And that's why we had to build this as a full stacked service. Just like the Snowflake guys had to start with the foundation of storage, rethink indexing, and build Snowflake. We did the same thing, except we built it for encrypted indexes Whereas they built it for encrypted, for regular data stores. >> So thinking, if you think about today's tech stack, it's evolving, right? The data protection and security are coming together. Where does this fit? Is it sort of now becoming a fundamental part of the-- >> We think every leading company, whether you're building a new brokerage application or you are the largest bank in the world, and we're talking to some of them right now. They're all going to have an internal service called a PII wall. This wall just like Apple and Google have their own internal walls. You're going to have a wall service in your service oriented architecture, essentially. And it's going to basically be the API. Every other application and database in your company is not going to store my social security number. The SSNs don't belong in 600 databases at a leading bank. They don't belong inside your customer support system. Think about what happened with Robinhood two weeks ago, right? Someone tricked one call center guy into giving the keys up, which is fine happens. But why did the call center guy have access to like a million email addresses? He's never used going to use that. So we think if you isolate the PII, every leading company is going to end up with a PII Wall, as part of their core architecture. Just like today, we have an Alt API, you have a Search API, you have a Logging API, you're going to have a PII API. And that's going to be part of your modern data stack. >> So okay. So this is definitely not a bolt on, right? It's going to be a fundamental company, just like security is, just like backup is. It's now, you got to have it. It's-- >> Yes. I mean, if you think about it, it just logically makes sense. Like you should be isolating this data. You don't keep your money and gold around at home. You put it either in a locker or a bank. I think the same applies for PII. We just haven't done it because companies would pay off a fine for $10,000 or a million dollars. And. >> Yeah. So you've recently raised $45 million to expand your efforts. Obviously that means that people are looking at this and saying there's opportunity, right? What does that look like when you think of growth, where during your go to market strategy at first you're convincing people that it's a good idea to do it. Do you think or hope for, hope one day that there's an inflection point where it's not that people are thinking, you know, let's do this because it's a good idea, but people are like, I have to do this because if I don't, it's irresponsible and I'm going to be penalized for not having it. It becomes something that isn't really a choice. It's something where you just do it. >> So, you know, when we were starting the company, we didn't even have a word to explain what we were trying to do. We would say things like what if there was a cloud service for XYZ. And, but over the last one year, I don't want to take credit for creating this market, but this market has been created in the last year and a half. And you know, we get tons of people, including some of the largest institutions emailing us, saying, "I'm looking to build a PII wall, API service inside my company. Can you tell me why your product meets that need?" And I thought that would take us three to five years to get there. And, you know, we've ended up creating a category, basically just like other companies have. And I think, you know, you don't get, I believe in market permission. You don't get to create a category. The market gives somebody the permission to create a category. Saying, "Look, this makes sense. Something like this should emerge." And if you're there at the right time, like you said. >> Yep. >> You get to take the opportunity. >> So where are you at as a company say for some, some capital is great. When do you scale? >> We're scaling now? So we just doubled our headcount in the last nine to 10 months. We're now 75 people. We think we'll be about 150 to 200 people in the next year. We are hiring across all regions. We just hired a head of Asia pack from segment.com. We just hired our first, you know, lead on international expansion. And in the US, we have an office in Palo Alto. We have an office in Bangalore. We just announced a data residency solution for Europe, data residency solution for India and emerging markets. Because data residency is another one of those things that's just emerging right now. And irrespective of whether you believe in security and privacy. Data residency is one of those things that you are mandated to implement. >> And where are you hiring? Is it combination to go to market? Tell me about your go to market. >> The go to market. We are direct sales organization, but we work with partners. So we haven't announced some of these partnerships, but you're working with some of the companies here who either are large database companies, large security companies. We think there is a win-win relationship between us and some of the partner. >> You're a partner model, partner channel model. >> So, direct sales but partner assisted. >> Yeah. Right. All right. We got to go. Hey, awesome story. Congratulations. Best of luck. >> Very interesting. >> Love to have you back and track the progress. >> Thank you, thank you so much. >> Okay. Thank you for watching theCUBE, the leader in and high-tech coverage. We're at Re-Invent 2021. Be right back (upbeat music)

Published Date : Dec 1 2021

SUMMARY :

We going all the way It's timely, you know. And if you use all those You started the company in 2019. It's like, you can see the And the answer is those to give your social security number? you give your social security And then they have to bear the burden And what are you actually doing for them? "Look, you can keep your phone number access at the same time. So how do you make that? So it's private to you if you go talk to people So our insight was if you treat them So thinking, if you think So we think if you isolate the PII, It's now, you got to have it. Like you should be isolating this data. It's something where you just do it. And I think, you know, you don't get, So where are you at as And in the US, we have And where are you hiring? The go to market. You're a partner model, We got to go. Love to have you back the leader in and high-tech coverage.

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Manu Parbhakar, AWS & Bob Breitel, IBM | AWS re:Invent 2021


 

>>Welcome back. You're watching the cubes coverage of AWS 2021. We're here in the Venetian, formerly the sands convention center in Las Vegas. My name is Dave Volante. Really excited to have Bob bright tell here. He's the director of SAP global alliances at IBM and Manu.. I'm going to try that again. Pro boxcar, is that correct? Rebecca Head of Linux and IBM alliances at AWS Manu. I'm sorry for bashing your name, but at least I got it right, guys. Great to see you. Thanks for coming on. >>And I'm actually now AWS partnership. I had SAP before, so it's great. I first, my first reinvest, >>I have a old DNA title. That's great. That's why I was asking you about Philly before you don't have the accent though. Bob, >>I'm not a Philly native, so cowboy >>Because you have the SAP connection there. IBM, AWS. It's like, whoa, what's going on here? >>Well, maybe I'll start and then have my new, my new, make some comments. And I'll just start by just, uh, we're real excited to be here. IBM's a diamond sponsor at, at re-invent and it's great to be in person and really appreciate AWS being able to put this event on this week and get us back in person. It really makes a difference. And I know there's a lot of people virtually as well, but, um, IBM and AWS have worked together for a number of years. Uh, maybe we could characterize it more opportunistically, um, prior, but in the last 12, 18 months, I think there's been a lot of developments that have really made us come together strategically as partners. I know we'll talk a little bit about red hat during the course of the conversation, but with IBM's >>You say opportunities like you mean in the field and the more strategic >>Relationship or strategic and with IBM's open hybrid cloud strategy. And, uh, with so many of our clients preferring AWS is their cloud. Um, we are working together now to meet clients where they're at to help them get the value of the cloud. And we're talking a little bit about coming out of the pandemic before this. Um, and one of the things that we're seeing with our clients that IBM is a lot of that low hanging fruit. The cloud was achieved, maybe the lift and shift or doing some SAS based applications, but now it's even more important to rapidly adopt hybrid cloud and cloud technologies to provide your business with flexible innovation transformation, all of those things. So that's why it has been important for us to, to partner with AWS strategically. Um, our clients are telling us that when they do move those heavier workloads to the cloud and do it in a hybrid model, they see about two and a half times the value. >>So with that, our partnership is multi-dimensional, we're doing a lot with IBM consulting. My new we'll talk a little bit about IBM software and red hat. Just one example, Dave, with IBM consulting, we now are up to almost 10,000 certifications and 10 plus AWS competencies. So that competency chart that shows we're knocking them all out on the, on the checkerboard there to get them to IBM consulting competencies. And we just had the energy one announced this week. So IBM consulting is in area software's big too. In my news, been helping us with that part of the partner. >>Well, it's, you know, to your point, you can't pick whatever cliche you want. You can't fight fashion. The trend is your friend. You have a lot of, a lot of people want to be on AWS. So rather than fighting, oh, we have our own cloud. No, you've got to meet customers where they are, right >>David, this is where this takes us. You know, the analogy we use between Bob and I, IBM boss spoke about IBM consulting, which we know has been a strategic partnership for the last two, two and a half years. I think I'm going to share the best kept secret in the cloud phase right now. IBM software and AWS now are working together. The analogy we use is IBM software and AWS. I like peanut butter and jelly better together. And over the last 12 months, the two companies have accelerated working together around three key dimensions. Number one, around product, number two around making sure our customers, joint customers successful. And number three, around building a robust ecosystem of partners. One thing that we have realized is just helping customers modernize. Migrate is challenging. And on the product side, now we have about 15 products on AWS marketplace. >>I think about trusty or verify insecurity, cloud Pak for data, uh, uh, Cognos data DataStage over the next 12 months, we plan to land all of the cloud packs. These are containerized version of IBM software on AWS and the marketplace. In addition, many of our customers are now using the managed red hat, OpenShift servers. We launched it earlier in April. This year, we are seeing tremendous customer feedback, tremendous, uh, growth there that is also informing that customers really like the open shirt model managed services one-click deployment. And so our goal is over the next 12 months, launched many more IBM software as a managed service offering. So that's kind of like what we're doing on the product side, on the customer success. A great example is somebody is helping a big oil and gas customers managed with this energy transition that we're working through. Um, Schlumberger software around simulation runs on OpenShift on Amazon in a hybrid environment, especially critical as we have a lot of oil and gas data that needs to have maybe sit on premises, uh, because of data residency requirements. >>I think the third piece is around building an ecosystem of partners for our red hat OpenShift services, which we launched April. We already have 30 partners that are helping customers not only to modernize, but to migrate on AWS. We know modernization is challenging, moving to containers is difficult. So we need this robust ecosystem of partners and Bob and I, and you know, the IBM and AWS team are investing heavily. We have cash credit to do financial incentives plus also technical content so that our customers so that our partners can help customers to be successful. Yeah, >>So the cloud packs are cool. That makes a lot of sense. And now the acquisition of red hat makes it easier. It's a catalyst gets IBM, much more closely aligned to developers and it makes it easier for things like cloud packs to be migrated to the cloud and being running cloud native. How did that acquisition affect from your standpoint menu and Bob I'd love your thoughts and your relationship. >>The red hat acquisition by IBM is a net positive red hat. And AWS have been working together for 14 years now. And we have tens of thousands of customers that are running mission critical workloads, such as SAP, Oracle databases. And there's a lot of trust that is engendered by working in the field for 14 years, uh, supporting mission critical customers, mission critical workloads. And so that relationship has provided a lot of tailwinds to our partnership with IBM software. I think a lot of the stuff we spoke about a lot of the progress you've made in the last six to eight to 12 months, a big function is that the trust that we have engendered working together with red hat. >>Yeah. I'll add Dave that, um, I, I agree with my new comments on the red hat. Red hat really is the epitome of openness right. Of open source software and the history that Manu described with AWS, there has been excellent adoption of red hat on AWS, red hat, enterprise Linux, and then most recently, um, red hat OpenShift on AWS. And just to give another example to the ecosystem point, just this morning, red hat with IBM, with a major ISV named Solonus announced that Solonus will be running one of their key, uh, applications and releasing it on Rossa on AWS. And all this means for our clients is faster adoption and acceleration and being able to innovate, um, in a hybrid way. So that's really the value that red hat is helping, um, to bring to the table in our cloud packs are available on open shift and rose as an option as well. So we're excited about the red hat partnership. It's really essential to our partnership into our, our hybrid cloud strategy. >>You mentioned up front, you know, happy that AWS decided to have this show. Of course, a lot of people watching online and you can get massive scale online, but there's nothing like the live event, you know, and when you make announcements at a live event, there's a little buzz going on and you get feedback. So are you making any hard news here? What, what announcements can you >>Share? Yeah, well, the one we had, um, on, um, uh, Solonus earlier with red hat and to do roasts on top of red hat was one and there's just an advance of, um, of re-invent. Um, we announced something in the data and AI space. So that's another big area of our partnership is data and AI. So we're in, we announced that in the oil industry and in the, um, uh, in that area that we are partnering together with AWS to be able to get insights on data so that we could get clean and reusable energy solutions out there. And there's so much untapped data. We know data is such an important resource, that that's an area that we're going to partner on with our cloud Pak for data on AWS. And of course underlying everything is open shifts. So that's one big announcement. We're also doing a lot in security for IBM and my news has been working closely with this. So my new, I, I know you're close to the integrations we're doing with AWS. So I'll let you comment maybe on some of the things in security. >>I mean, everybody's a security company these days, right? I mean, >>And then we continue to work and making sure that a lot of the IBM security products are integrating with our native services. So the customers have a seamless experience. And as he you'll see a lot of the same investments happening over 2022 as we grow the >>Partnership. So what like a QRadar or something like that >>Are, for example, integrating with security hub. That would be great example. >>I mean, it's the, it's the number one topic for CEO's that has been for a while and still will be okay. So give us a little roadmap, you know, maybe Bob, you could start, where do you want to see this relationship go? Um, what can we expect in the, in the coming 12 months? Yeah, well, >>Again, we're super excited about our partnership with AWS. I think we're just scratching the surface of how we're going to add value to our clients on this, on this hybrid cloud journey that they're all going through. And IBM, and this has been in our financial reports and in our earnings and everything, we're investing over a billion dollars in the ecosystem. And so partners like AWS are critical to provide that platform of growth for our clients and innovation for our clients. So all of the things that I talked about in money talked about today, whether it be our IBM consulting capabilities or our IBM software, our red hat, we're going to continue to invest. We talked about the red hat acquisition. IBM has made a few other acquisitions that help drive this partnership and drive value to our clients for adoption, from Instana to Turbonomic X, to some really innovative cloud consulting companies like Knorr cloud in towels. So we're going to continue to make investments. And I think we're just on the tip of the iceberg and we invite everybody at re-invent, either in person, which is exciting or virtually to learn more about our partnership and how we can help you and my new, any additional comments to that. >>Thanks, Bob V have a golden child hair with red hat OpenShift on Amazon. That'd be launched in April. We are seeing tremendous customer adoption. So we suspect that in next year, we'll continue to see solid adoption around red hat OpenShift. That VocaliD is also informing how customers want a more native experience for IBM software on AWS. And so we, um, we are targeting to, to launch many more IBM software in a native format on edema. So that would be the big team for next year. Uh, in addition, again, I'll call to action to our partner community. There's a huge opportunity to help our joint customers to modernize and migrate on AWS via both IBM, AWS are leaning in, we have cash credit to give financial incentives to partners, to help our customers, to migrate and modernize as well as we are also creating a lot of technical content that is not freely available so that a lot of our partners can start this. IBM focus on AWS practice >>Guys. Thanks so much for coming on the cube. Congratulations, and look at, you know, I often say the next 10 years is not going to be like the last 10 years. The cloud is expanding is a really good example. So thank you for your time. Appreciate your time. All right. You're watching the cube, the leader in high tech coverage at AWS reinvent 2021

Published Date : Dec 1 2021

SUMMARY :

We're here in the Venetian, And I'm actually now AWS partnership. don't have the accent though. Because you have the SAP connection there. of the conversation, but with IBM's Um, and one of the things that we're seeing with And we just had the energy one announced this week. Well, it's, you know, to your point, you can't pick whatever cliche you want. on the product side, now we have about 15 products on AWS And so our goal is over the next 12 months, launched many more IBM software as a managed So we need this robust ecosystem of partners and Bob and I, and you know, And now the acquisition of to eight to 12 months, a big function is that the trust that we have engendered working together with So that's really the value So are you making any hard news here? to be able to get insights on data so that we could get clean and reusable energy And then we continue to work and making sure that a lot of the IBM security products are integrating with our native So what like a QRadar or something like that Are, for example, integrating with security hub. So give us a little roadmap, you know, maybe Bob, you could start, where do you want to see this relationship So all of the things that I talked about in money talked about today, whether it be our IBM So we I often say the next 10 years is not going to be like the last 10 years.

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Kenneth Chestnut, Stripe | AWS re:Invent 2021


 

>>Welcome everybody to the cubes live coverage of AWS reinvent 2021. We're here in the main hall. Yes, this is a physical event. It's a hybrid event, probably the industry's most important hybrid event in the year. We're super excited to be here. Of course, last year during the lockdown, reinvent was purely virtual. This year. They go in hybrid 20 plus thousand people. I hear the whisper numbers like 25, 20 7,000 hundreds of thousands of people online. The cubes here, two sets, we've got two remote studios, super excited. I'd like to introduce my co-host David Nicholson. He'll be here all week with us. Uh, John furrier is also here, Lisa Martin for the cubes wall-to-wall coverage. And we're so psyched to start off this session with Kenneth Chestnut. Who's the head of technology partnerships at Stripe. Stripe's an amazing company, Ken. Great to see you. Thanks for coming on. >>Thanks for having me, Dave and David. I greatly appreciate it. How about this? >>Right. Finally live event. We've done a few. We probably done four or five this year, but >>It's good to be back in person. It is. Yeah, absolutely. It's >>A Stripe. I mean, wow. Can a powering the new economy. Tell us a little bit more for those people who may not be familiar with Stripe. They probably use it without even knowing it when they sign it away. Yeah. So tell us about the >>Well, uh, Stripe was founded in 2010 by two brothers, Patrick and John Colson. And really it was from their first business and realizing how hard it was to actually charge for things on online. Um, you had to acquire a relationship with, uh, with a gateway provider to accept payments. You had to acquire a relationship with a, with a acquiring bank. Um, and you had to do that for each and every country that you wanted to service. Uh, so the same way that AWS reduced the barrier in terms of not having to procure, spend millions of dollars on storage, computers, networking, uh, effectively, what we we've done at Stripe is reduce the barriers around economic infrastructure, accepting payments online, >>Use that undifferentiated heavy lifting for payments. So describe Ken, what it was like kind of pre Stripe. You would literally have to install servers, get storage and put, put software on there, get a database. And then what if you had any money left over, you can actually do some business, but, but describe the sort of what the experience is like with Stripe. >>Sure. So, uh, the R R with, with Stripe, we literally talk about seven lines of code. So we, we allow any developer to, um, uh, provide a set of APIs for any developer to accept payments on online. And we do the undifferentiated heavy lifting in terms of accepting payments, accepting those payments, processing them revenue, reporting, and reconciliation, um, all ensuring compliance and security. Um, so it's like you said, uh, taking care of the undifferentiated heavy lifting are around accepting payments online in the enabling >>The enabler. There is the cloud. I mean, it was 2009, 2010. You guys were founded, the cloud was only like three years old. Right. And so you had to really sort of take a chance on leveraging the cloud or maybe early on you just installed it yourself and said, this isn't going to scale. So maybe tell us how you sort of leverage the cloud. >>Sure. Um, so we're a long time, uh, AWS, uh, customer and user, um, uh, back in the early days of, of Stripe in the early days of, of AWS. And we've just grown, uh, with, with AWS and the ecosystem. And it's interesting because a lot of, uh, a lot of the companies that have been built on, on AWS and grown to be successful, they're also Stripe customers as well. So they use Stripe for their economic infrastructure. >>We use Stripe, we run our company on AWS and we use Stripe. It it's true. The integration took like minutes. It was so simple. Hey it, test it, make sure it scales. But so what, what's the stack look like? What is there, is there such thing as a payment stack? What's the technology stuff? >>Sure. So we initially started with payments and being able to accept payments, uh, on online. Uh we've we brought in out our, our, our Stripe product portfolio now to effectively provide economic, uh, infrastructure for the internet. So that could be accepting payments. Uh, it could be setting up marketplaces. So companies like Lyft and Deliveroo, uh, use Stripe to power their marketplaces with their, with their drivers and, and, um, uh, delivers, um, uh, we provide, uh, a product called radar that, uh, that, um, prevents fraud, uh, around, around the globe. Um, based upon the data that we're seeing from our, from our customers, um, we have, uh, issuing and treasury so that companies can provide their users or their merchants with banking services. So loans, uh, issuing credit cards. So we we've really broadened out the product portfolio of Stripe to provide sort of economic infrastructure for the internet. So >>We talked about strike being in the cloud from an infrastructure perspective and how that enables certain things, but that in and of itself, doesn't change the dynamics around sovereignty and governance from country to country. Sure. Uh, I imagine that the global nature of AWS sort of dovetails with your strategy, but how, how do you address that? It's one thing to tell me in Northern California, you can process payments for me, but now globally go across 150 countries. How do you make that work? Yeah, >>Uh, absolutely. So we, we establish relationships, uh, within, within each company country that we operate in we're in about 47, uh, countries, uh, today, um, and that's rapidly expanding so that companies can, can process or accept payments and do, uh, financial transactions within, within, within those countries. So we're in 47 countries today. We, we accept a multitude of different payment, uh, different currencies, different payment types. So the U S is very, uh, credit card focused. But if you go to other, other parts of the globe, it could be a debit cards. It could be, um, uh, wallets, uh, uh, Google pay, Ali pay, uh, others. So really it's, uh, providing sort of the payment methods that users prefer in, in the different countries, uh, and meeting and meeting those users where, where they are. >>Are you out of the box compliant? What integration is required to do that? Uh, what about things like data sovereignty, is that taken care of by the cloud provider or you guys, and where, w w where does, where does AWS end and you guys pick up? Yes, >>We're, we're PCI compliant. Um, we, we leverage AWS as our, as our infrastructure, um, to grow, grow and scale. So, um, one of the things that we're, we're proud of is, uh, through, throughout 2020 and 2021, we've, we've had 11 nines of, uh, of, of, uh, or five nines of uptime, um, even through, um, uh, black Friday and cyber Monday. So providing AWS provides that, that infrastructure, which we built on top of to provide, uh, you know, five nines of uptime for our, for our users. >>You describe in more detail, Kenya, your ecosystem. I mean, you're responsible for tech partnerships. What does that ecosystem, how I paint a picture of it? >>Sure. So, um, uh, a number of users want to be able to use Stripe with, with their other, uh, it infrastructure and, and their business processes. So a customer may start, uh, with a salesperson may start with a quote or order, uh, in, in Salesforce, want to automate the invoicing and billing and payment of that with, with Stripe and then, uh, reconcile re revenue and an ERP solution like SAP or Oracle or NetSuite or into it, um, in the case of, of small, medium businesses. So really, um, what we're focused on is building out that, that ecosystem to allow, uh, um, our, our customers to streamline their business processes, um, and, and integrate Stripe into their existing it infrastructure and, and business processes. >>You mentioned a lot of different services, but broadly speaking, if I think about payments, correct me if I'm wrong, but you were one of the early, uh, sort of software companies, if I can call you that, um, platforms, whatever, but to really focus on a usage based pricing, but how do I, how do I engage with you? What's, what's the pricing model. Maybe you could describe that a little. >>Sure. So the pricing model is very, very transparent. Uh, it's on, it's on the website. So, uh, we, we take a, um, a percentage of each transaction. So literally you can, you can set up a, a Stripe account it's self-service, um, uh, we, we take a 2.9% plus 30 cents on every, uh, Tran transaction. Um, we don't, you don't start getting, um, uh, charged until, uh, you start accepting payments from your, from your customers or from your users. >>Um, can you give us a sense of the business scope, maybe any metrics you can share, customers, whatever. >>Sure. So there's a couple of things we can share publicly, just in terms of the size of the business. I think since, uh, since 2020, uh, more than 2 million businesses have launched on, on Stripe. Uh, so, uh, 2 million in, in, in, in 2020, um, we've, uh, uh, in the past 12 months, we've, uh, uh, uh, processed over 173 billion, uh, API calls. Uh, we do we process about, um, uh, hundreds of billions of, of, of, uh, payment volume, uh, every, every year. Um, if you look at sort of the macros of the business, the business is growing faster than the broader e-commerce space. So the amount of payment volume that we did in this past year is more than the entire industry did when Patrick and John founded the company. And in 2010, just to give you a, uh, an idea of the, the, the size of the business and sort of the pace of the business >>You're growing as e-commerce grows, but you're also stealing share from other sort of traditional payment systems. Okay. So that's a nice flywheel effect. And of course, Stripe's a private company they've raised well over a billion dollars of Peter teal, and it wasn't original founders, so are funders. So, you know, that's, he's talking scale. I want to go back to something you said about radar. Sure. So there's tech in your stack fraud detection, right. So some of >>That in machine learning, right. >>So, and so you guys, I mean, are you a technology company, are you a F a FinTech company? What are you? >>We're a software company. We provide software and we provide technology for developers, uh, to make online businesses and make, uh, uh, commerce, uh, more seamless and more frictionless >>Cloud-first API first. I mean, maybe describe how that is different maybe than, you know, the technical debt that's been built up over, you know, decades with traditional payment systems. >>Yes, it's very similar to the early, earlier days of AWS where a lot of tech forward companies leveraged Stripe, um, to, um, whether it be large enterprises to transform their businesses and move online, or, or, uh, uh, startups and developers that want to, uh, start a new business online and, and do that, uh, as quickly and seamlessly as possible. So it's, it's quite the gamut from large enterprises that are digitally transforming themselves companies like Marske and, and NASDAQ and others, as well as, uh, um, startups and developers that have started their businesses and born on born on Stripe. So >>When you talk about a startup, how small of an entity makes sense, uh, when you think of, if you look at, from an economic perspective, lowering the friction associated with transactions can lift up a large part of the world with sort of, you know, w with very, very small businesses. Is that something that this is all about? >>Yeah, absolutely. So, like I said, you know, two, 2 million business have sub launched on, on, on Stripe, uh, in, in the past year. And, and those businesses vary, but it could be literally a, a developer or a, uh, uh, a small, uh, SMB that wants to be able to accept payments on online. And it can just set up a Stripe account and start accepting payments. >>Yeah. So this is not a one hit wonder, um, lay out the vision for Stripe, right? I mean, you're, you're a platform, uh, you're, you're becoming a fundamental ingredient of the digital economy sounds pre pandemic. That was all a bunch of buzzwords, but today we all know how important that is, but what lay out the vision for us can, >>Yeah, it really are. The mission of Stripe is to grow the GDP of the internet. Um, and, and so what that means is, uh, more and more our, our, our basic belief is more and more and more businesses, uh, will, will, uh, go, go online, uh, with, uh, with the pandemic that that was, uh, accelerated. But I think that the general trend of businesses moving online, uh, will continue to accelerate, and we want to provide, uh, economic infrastructure to support those businesses. Um, you know, um, uh, uh, Andreessen talked about sort of software, software eating the world well fit. Our belief has FinTech is eating software. So in, in the fullness of time, I think the opportunity is for, uh, any, any company to be a financial services company. And we want to empower any company that wants to, or any user that wants to be a financial services company to, to provide the economic infrastructure for them to do so. >>And, and, you know, I mean your data company in that sense, you're moving bits around, you know, and those datas, I like to say data's eating software, you know, cause really you gotta have your data act together. Absolutely. And that's an evolving, I mean, you guys started to, to 2010, I would imagine your data strategy has evolved quite dramatically. Yeah. >>It's a great, it's a great call out Dave. Uh, one of our other products is a product called Sigma. So Sigma allows, uh, merchants or our customers to query payment and transaction data. So they want to be able to understand who, who, who are their customers, what are the payment methods that those customers prefer in different countries, in different regions? Um, so we're, we're starting to have some interesting use cases, um, working with, with AWS and other partners when you can start combining payment and transaction data in Stripe with other data to understand customer segmentation, customer 360 lifetime value of a customer customer acquisition costs, being able to close the books faster in your ERP, because you can apply that payment and transaction data to your general ledger to, to close the books faster at the end of the month or at the end of the, at the end of the year. So, uh, yeah, we we're, um, uh, as, as more and more companies are using Stripe, um, they want to be able to take advantage of that data and combine it with other, other sources of data to drive business. >>Yeah. You mentioned some of those key metrics that are, that are so important to companies today. I'll give you the last word re-invent this hall is packed, um, a little bit surprising, frankly, you know, but, uh, but exciting. Uh, what are you looking forward to this? >>Yeah, I'm just looking forward to meeting people in person again, it's, uh, it's great to be here and, and, you know, uh, uh, we have a strong relationship with AWS. We have lots of partners in, in, in common here, uh, as well, both consulting partners and technology partners. So really looking forward to meeting with partners and customers, and especially as we, as we plan for next year and, uh, launching our, our, our partner program beginning of next year. Uh, there's a lot of, uh, uh, groundwork and things to learn from, from here. As we, as we, we, we, we launch our, our, our partner business formula next >>I'll bet. Looking forward to that, Ken, thanks so much for coming to the cure. You so much. It was great to have a chat at the time. All right. And we want to thank our sponsors, uh, AWS, of course, and also AMD who's making the editorial segments that we bring you this week possible for Dave Nicholson. I'm Dave Volante. You're watching the cube at AWS reinvent 2021. Keep it right there, right back.

Published Date : Nov 30 2021

SUMMARY :

Uh, John furrier is also here, Lisa Martin for the cubes wall-to-wall coverage. I greatly appreciate it. We probably done four or five this year, It's good to be back in person. Can a powering the new economy. Um, and you had to do that for each and every country that you wanted to service. And then what if you had any money left over, you can actually do some business, but, but describe the sort of what Um, so it's like you said, uh, taking care of the undifferentiated heavy lifting are around So maybe tell us how you sort of leverage the cloud. And it's interesting because a lot of, uh, a lot of the companies that have been built on, What's the technology stuff? a product called radar that, uh, that, um, prevents fraud, It's one thing to tell me in Northern California, you can process payments for me, So really it's, uh, providing sort of the payment methods that users which we built on top of to provide, uh, you know, five nines of uptime for our, You describe in more detail, Kenya, your ecosystem. So a customer may start, uh, with a salesperson may start with a quote or order, if I can call you that, um, platforms, whatever, but to really focus on a usage So literally you can, you can set up a, a Stripe account it's self-service, Um, can you give us a sense of the business scope, maybe any metrics you can share, And in 2010, just to give you a, uh, an idea of the, I want to go back to something you said about radar. uh, to make online businesses and make, uh, uh, commerce, you know, the technical debt that's been built up over, you know, decades with traditional So it's, it's quite the gamut from large uh, when you think of, if you look at, from an economic perspective, lowering the friction associated with transactions So, like I said, you know, two, 2 million business have sub launched on, on, ingredient of the digital economy sounds pre pandemic. in the fullness of time, I think the opportunity is for, uh, any, any company to be a financial I mean, you guys started to, to 2010, I would imagine your data strategy So Sigma allows, uh, merchants or our customers to query Uh, what are you looking forward to this? Yeah, I'm just looking forward to meeting people in person again, it's, uh, it's great to be here and, the editorial segments that we bring you this week possible for Dave Nicholson.

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Mark Hill, Digital River and Dave Vellante with closing thoughts


 

(upbeat music) >> Dave Vellante: Okay. We're back with Mark Hill. who's the Director of IT Operations at Digital River. Mark. Welcome to the cube. Good to see you. Thanks for having me. I really appreciate it. >> Hey, tell us a little bit more about Digital River, people know you as a, a payment platform, you've got marketing expertise. How do you differentiate from other e-commerce platforms? >> Well, I don't think people realize it, but Digital River was founded about 27 years ago. Primarily as a one-stop shop for e-commerce right? And so we offered site development, hosting, order management, fraud, expert controls, tax, um, physical and digital fulfillment, as well as multilingual customer service, advanced reporting and email marketing campaigns, right? So it was really just kind of a broad base for e-commerce. People could just go there. Didn't have to worry about anything. What we found over time as e-commerce has matured, we've really pivoted to a more focused API offering, specializing in just our global seller services. And to us that means payment, fraud, tax, and compliance management. So our, our global footprint allows companies to outsource that risk management and expand their markets internationally, um very quickly. And with low cost of entry. >> Yeah. It's an awesome business. And, you know, to your point, you were founded way before there was such a thing as the modern cloud, and yet you're a cloud native business. >> Yeah. >> Which I think talks to the fact that, that incumbents can evolve. They can reinvent themselves from a technology perspective. I wonder if you could first paint a picture of, of how you use the cloud, you use AWS, you know, I'm sure you got S3 in there. Maybe we could talk about that a little bit. >> Yeah, exactly. So when I think of a cloud native business, you kind of go back to the history. Well, 27 years ago, there wasn't a cloud, right? There wasn't any public infrastructure. It was, we basically stood our own data center up in a warehouse. And so over our history, we've managed our own infrastructure and collocated data centers over time through acquisitions and just how things worked. You know those over 10 data centers globally. for us it was expensive, well from a software hardware perspective, as well as, you know, getting the operational teams and expertise up to up to speed too. So, and it was really difficult to maintain and ultimately not core to our business, right? Nowhere in our mission statement, does it say that we're our goal is to manage data centers? So, so about five years ago, we started the journey from our hosted into AWS. It was a hundred percent lift it and shift plan, and we were able to bleed that migration a little over two years, right. Amazon really just fit for us. It was a natural, a natural place for us to land and they made it really easy here for us to not to say it wasn't difficult, but, but once in the public cloud, we really adopted a cloud first vision. Meaning that we'll not only consume their infrastructure as the service, but we'll also purposely evaluate and migrate to software as a service. So I come from a database background. So an example would be migrating from self deployed and managed relational databases over to AWS RDS, relational database service. You know, you're able to utilize the backups, the standby and the patching tools. Automagically, you know, with a click of the button. And that's pretty cool. And so we moved away from the time consuming operational tasks and, and really put our resources into revenue and generate new products, you know, like pivoting to an API offering. I always like to say that we stopped being busy and started being productive. >> Ha ha. I love that. >> That's really what the cloud has done for us. >> Is that you mean by cloud native? I mean, being able to take advantage of those primitives and native API. So what does that mean for your business? >> Yeah, exactly. I think, well, the first step for us was just to consume the infrastructure right, in that, but now we're looking at targeted services that they have in there too. So, you know, we have our, our, our data stream of services. So log analytics, for example, we used to put it locally on the machine. Now we're just dumping into an S3 bucket and we're using Kinesis to consume that data, put it in Eastic and go from there. And none of the services are managed by Digital River. We're just utilizing the capabilities that AWS has there too. So. >> And as an e-commerce player, retail company, we were ever concerned about moving to AWS as a possible competitor, or did you look at other clouds? What can you tell us about that? >> Yeah. And, and so I think e-commerce has really matured, right? And so we, we got squeezed out by the Amazons of the world. It's just not something that we were doing, but we had really a good area of expertise with our global seller services. But so we evaluated Microsoft. We evaluated AWS as well as Google. And, you know, back when we did that, Microsoft was Windows-based. Google was just coming into the picture, really didn't fit for what we were doing, but Amazon was just a natural fit. So we made a business decision, right? It was financially really the best decision for us. And so we didn't really put our feelings into it, right? We just had to move forward and it's better than where we're at. And we've been delighted actually. >> Yeah. It makes sense. Best cloud, best, best tech. >> Yeah. >> Yeah. I want to talk about ChaosSearch. A lot of people describe it as a data lake for log analytics. Do you agree with that? You know, what does that, what does that even mean? >> Well, from, from our perspective, because they're self-managed solutions were costly and difficult to maintain, you know, we had older versions of self deployed using Splunk, other things like that, too. So over time, we made a conscious decision to limit our data retention in generally seven days. But in a lot of cases, it was zero. We just couldn't consume that, that log data because of the cost, intimidating in itself, because of this limit, you know, we've lost important data points use for incident triage, problem management, problem management, trending, and other things too. So ChaosSearch has offered us a manageable and cost-effective opportunity to store months, or even years of data that we can use for operations, as well as trending automation. And really the big thing that we're pushing into is an event driven architecture so that we can proactively manage our services. >> Yeah. You mentioned Elastic, I know I've talked to people who use the ELK Stack. They say you there's these exponential growth in the amount of data. So you have to cut it off at whatever. I think you said seven days or, or less you're saying, you're not finding that with, with ChaosSearch? >> Yeah. Yeah, exactly. And that was one of the huge benefits here too. So, you know, we were losing out if there was a lower priority incident, for example, and people didn't get to it until eight, nine days later. Well, all the breadcrumbs are gone. So it was really just kind of a best guess or the incident really wasn't resolved. We didn't find a root cause. >> Yeah. Like my video camera down there. My, you know, my other house, somebody breaks in and I don't find out for, for two weeks and then the video's gone. That kind of same thing. >> Yep So, so, so how do you, can you give us some more detail on how you use your data lake and ChaosSearch specifically? >> Yeah, yeah. Yep. And, and so there's, there's many different areas, but what we found is we were able to easily consolidate data from multiple regions, into a single pane of glass to our customers. So internally and externally, you know, it relieves us of that operational support for the data extract transformation load process, right? It offered us also a seamless transition for the users, who were familiar with ElasticSearch, right? It wasn't, it wasn't difficult to move over. And so all these are a lot of selling points, benefits. And, and so now that we have all this data that we're able to, to capture and utilize, it gives us an opportunity to use machine learning, predictive analysis. And like I said, you know, driving to an event driven architecture. >> Okay. >> So that's, that's really what it's offered. And it's, it's been a huge benefit. >> So you're saying that you can speak the language of Elastic. You don't have to move the data out of an S3 bucket and you can scale more easily. Is that right? >> Yeah, yeah, absolutely. And, so for us, just because we're running in multiple regions to drive more high availability, having that data available from multiple regions in a single pane of glass or a single way to utilize it, is a huge benefit as well. Just, you know, not to mention actually having the data. >> What was the initial catalyst to sort of rethink what you were doing with log analytics? Was it cost? Was it flexibility? Scale? >> There was, I think all of those went into it. One of the main drivers. So, so last year we had a huge project, so we have our ELK Stack and it's probably from a decade ago, right? And, you know, a version point oh two or something, you know, anyways, it's a very old, and we went through a whole project to get that upgraded and migrated over. And it was just, we found it impossible internally to do, right? And so this was a method for us to get out of that business, to get rid of the security risks, the support risk, and have a way for people to easily migrate over. And it was just a nightmare here, consolidating the data across regions. And so that was, that was a huge thing, but yeah, it was also been the cost, right? It was, we were finding it cheaper to use ChaosSearch and have more data available versus what we're doing currently in AWS. >> Got it. I wonder if you could, you could share maybe any stories that you have or examples that, that underscore the impact that this approach to analytics is having on your business, maybe your team's everyday activities, any, any metrics you can provide or even just anecdotal information. >> Yeah. Yeah. And, and I think, you know, one coming from an Oracle background here, so Digital River historically has been an Oracle shop, right? And we've been developing a reporting and analytics environment on Oracle and that's complicated and expensive, right? We had to use advance features in Oracle, like partitioning materialized views, and bring in other supporting software like Informatica, Hyperion, Sbase, right? And all of these required our large team with a wide set of expertise into these separate focus areas, right? And the amount of data that we were pushing at the ChaosSearch would simply have overwhelmed this legacy method for data analysis than a relational database, right? In that dimension, the human toll of, of the stress of supporting that Oracle environment, meant that a 24 by seven by 365 environment, you know, which requires little or no downtime. So, just that alone, it's a huge thing. So it's allowed us to break away from Oracle, it's allowed us to use new technologies that make sense to solve business solutions. >> I, you know, ChaosSearch is really interesting company to me. I'm sure like me, you see a lot of startups, I'm sure they're knocking on your door every day. And I always like to say, okay, where are they going after? Are they going after a big market? How are they getting product market fit? And it seems like ChaosSearch has really looked at, hard at log analytics and kind of maybe disrupting the ELK Stack. But I see, you know, other potential use cases, you know, beyond analyzing logs. I wonder if you agree, are there other use cases that you see in your future? >> Yeah, exactly. So I think there's, one area would be Splunk, for example, we have that here too. So we use Splunk versus, you know, flat file analysis or other ways to, to capture that data just because from a PCI perspective, it needs to be secured for our compliance and certification, right? So ChaosSearch allows us to do that. There's different types of authentication. Um, really a hodgepodge of authentication that we used in our old environment, but ChaosSearch has a more easily usable one, One that we could set up, one that can really segregate the data and allow us to satisfy our PCR requirements too. So, but Splunk, but I think really deprecating all of our ElasticSearch environments are homegrown ones, but then also taking a hard look at what we're doing with relational databases, right? 27 years ago, there was only relational databases; Oracle and Sequel Server. So we we've been logging into those types of databases and that's not, cost-effective, it's not supportable. And so really getting away from that and putting the data where it belongs and that was easily accessible in a secure environment and allowing us to, to push our business forward. >> Yep. When you say, where the data belongs, right? It sounds like you're putting it in the bit bucket, S3, leaving it there, because it's the the most cost-effective way to do it and then sort of adding value on top of it. That's, what's interesting about ChaosSearch to me. >> Yeah, exactly. Yup. Yup. Versus the high priced storage, you know, that you have to use for a relational database, you know, and not to mention that the standbys, the backups. So, you know, you're duplicating, triplicating all this data too in an expensive manner, so yeah. Yeah. >> Yeah. Copy. Create. Moving data around and it gets expensive. It's funny when you say about databases, it's true. But database used to be such a boring market. Now it's exploded. Then you had the whole no Sequel movement and Sequel, Sequel became the killer app. You know, it's like full circle, right? >> Yeah, exactly. >> Well, anyway, good stuff, Mark, really, really appreciate you coming on the Cube and, and sharing your perspectives. We'd love to have you back in the future. >> Oh yeah, no problem. Thanks for having me. I really appreciate it. (upbeat music) >> Okay. So that's a wrap. You know, we're seeing a new era in data and analytics. For example, we're moving from a world where data lives in a cloud object store and needs to be extracted, moved into a new data store, transformed, cleansed, structured into a schema, and then analyzed. This cumbersome and expensive process is being revolutionized by companies like ChaosSearch that leave the data in place and then interact with it in a multi-lingual fashion with tooling, that's familiar to analytic pros. You know, I see a lot of potential for this technology beyond just login analytics use cases, but that's a good place to start. You know, really, if I project out into the future, we see a trend of the global data mesh, really taking hold where a data warehouse or data hub or a data lake or an S3 bucket is just a discoverable node on that mesh. And that's governed by an automated computational processes. And I do see ChaosSearch as an enabler of this vision, you know, but for now, if you're struggling to scale with existing tools or you're forced to limit your attention because data is exploding at too rapid a pace, you might want to check these guys out. You can schedule a demo just by clicking the button on the site to do that. Or stop by the ChaosSearch booth at AWS Reinvent. The Cube is going to also be there. We'll have two sets, a hundred guests. I'm Dave Volante. You're watching the Cube, your leader in high-tech coverage.

Published Date : Nov 15 2021

SUMMARY :

Welcome to the people know you as a, a payment platform, And to us that means payment, fraud, tax, And, you know, to your point, I wonder if you could and generate new products, you know, I love that. That's really what the Is that you mean by cloud native? So, you know, we have our, our, And, you know, Do you agree with that? and difficult to maintain, you know, So you have to cut it off at whatever. So, you know, we were losing out My, you know, my other And, and so now that we have all this data And it's, it's been a huge benefit. and you can scale more Just, you know, not to mention And, you know, a version any stories that you have And, and I think, you know, that you see in your future? use Splunk versus, you know, about ChaosSearch to me. Versus the high priced storage, you know, and Sequel, Sequel became the killer app. We'd love to have you back in the future. I really appreciate it. and needs to be extracted,

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Chris Port & Mandy Dhaliwal, Boomi | Hyperautomation & The Future of Connectivity


 

>>Hello, welcome to the cubes coverage of Boomi's out of this world. I'm John for your host of the cube at two great guests here, Chris port, chief operating officer of Boomi and Mandy deli wall. Who's the chief marketing officer of Boomi, Chris Mandy. Great to see you. Thanks for coming on the cube. Appreciate it. >>Thank you for having us. >>This segment is really about the Boomi, uh, trend and customers, um, and the success you guys had obviously now on a new trajectory go to the next level. And you got a lot of trajectory and success. Chris, as the chief operating officer, we've talked many times about the customer base, uh, and growing poised perfectly for this next wave. Give us the update on the macro trends around your customer base and how Boomi's helping them and how you're, you're getting your growth. >>Absolutely. And John really look forward to seeing you soon later, yo, again, this is a great moment in time. We're now more than 18,000 customers, 800 partners globally. We've actually seen an acceleration of the business through the pandemic. Obviously people are trying to do more with less. So it's just an amazing time to see what our customers are doing. Obviously, an explosion of SAS applications. And when we started thinking about, you know, explosion of endpoints, explosion of data, and now you compound that with a labor sheet, which you know, I know if anyone's looking at movies hiring more than we've ever hired in our life. And obviously we're all seeing this in space. So now basically a high productivity, high time to value tool set like Boomi is an imperative. It's no longer a luxury. And we're seeing that accelerate where our customers you've heard Chris talking about 189,000 unique importance that we now connect to. That's the power of movie. You do that in minutes and that's happening every single day. So again, just extending our footprint, extending our customer, really taking advantage. We're seeing there are real tailwind for the business right now. So really excited. Are you excited to work with, >>You know, Chris, uh, Dave Volante, we're talking about, you know, how do you tell the next big breakout success is rogue usage, shadow it. When you have rogue users, that means there's some innovation happening and you guys have a lot of customers that are hiring because it's all new, it's all new innovation, Mandy. This is kind of like a marketing opportunity. It's like rogue is not a bad word here. There's new functionality. You guys are showing the market that you go with Boomi, you can get more value. And then new things just emerge. New positions, open up value is being created. It's kind of a sign of value. Not, not a negative. It's a positive. >>Yeah, absolutely. We give our customers innovate. They're looking to modernize, transform new business models, right? The world we live in today. And so there's really your choice. We abstract away that complexity. So our platform gives people the ability to go build quickly. And so that's really the thought leadership. >>You know, I love, I love Andy Jassy former CEO of AWS. Now the CEO of Amazon always said, uh, Chris, you know, you know, he's no compression algorithm for experience. And he always talked about Amazon being misunderstood. And then finally people go, oh my God, that's the flow. That's the formula of success. And then they're late to the game. A lot of similarities in the Boomi culture, uh, with his law under undifferentiated, heavy lifting, you guys take away and create net new opportunities. This is an operational opportunity for customers. What's your quick comment on that? >>I love the quote again, 26 billion minutes of working with our customers directly. That's a perfect way to put it. I mean, it's not, it's a mode. There's no substitute for that. Trying to bring that to bear every day. And again would just the imperative of being agile speed, time to value. I mean, Forrester did a study recently, you know, Boomi 65% faster in terms of building integration, manual coding, and more importantly, legacy middleware. And these are now just embarrass. They're not luxuries anymore. So again, you know, when we take the, you know, we bring the bear that 26 billion minutes, everything we do from a successful or which is now double more than double from a footprint, you know, over the last 12 to 18 months. And again, trying to build more and more people into that organization, but cumulating success, successes that part of our DNA. I mean, you know, the thousand plus people across the globe, it's what we think about every single day is how to make customers successful. And again, to your point, there's, there is no substitute for the experience of, >>You know, um, we've been covering Boomi for a long time, Mandy, you know that, and, and we kind of got the picture right away. And you mentioned Chris, some of those KPIs, those are real value points that you look to, but ultimately you guys are, have been successful. And I think one of the tell signs is customer customer value always have great customers. So customer success, this is a pass term SAS term. I I-PASS term is part of the, of the cloud. You have to have customer sets built in from the beginning. You guys always had that as part of your culture, customer success, organizations and operations. What's the update, Chris with customer it's customer success. >>Yeah. Again, I mean, you know, more than doubling the team over the last 18 months in building this even more into the DNA of Boomi overall, we've completely overhauled what we think is a world-class onboarding experience for both our new customers, as well as our existing customers. John, you brought it up, you know, call it road, call it whatever. I mean, we're existing customers every day when you give them the best onboarding experience too, so that they can accelerate their journey, which kind of gets into the Boomi person, our whole community, which when we were together last time, face to face, you wouldn't be seen. We weren't just two years ago, we're now over a hundred thousand members and part of our community growing every single day, incredibly excited about that because that brings the knowledge base to all of their experience. And again, it really brings what customers really want to interact in a digital way and the Boomi versus so, so much significantly the number of knowledge base articles, the number of marketplace type vehicles that our cohorts construct talking to each other about what they're doing is so much more than comms. >>We didn't do this year, but again, you know, the Boomi versus so vibrant now it's kind of a force multiplier for more importantly, how our customers are learning from each other. Yeah. And just to tag onto that, John, over 38% of our customers are publicly. There's a movement here, industry, average of averages are high. So the platform really sells itself and customers nowadays, we're very grateful for that. >>I think you guys are a great example of product market fit and go to market fit. As people look at these metrics, you gotta nail customer success, which from day one, you gotta have the usage metrics. You've gotta have the integration. Now you've got hyper automation. And as you start getting the ecosystem, Mandy, you've got a branding opportunity here. You got, you have, uh, ecosystem, which is another tale sign of success. When you start having that word of mouth. I remember when shadow, it was kind of like poo-pooed, but that was the road behaviors became the cloud. You starting to see you guys see this ecosystem, you've kind of crossed the chasm, create opportunity for your brand. What's your reaction. >>Yeah, absolutely. And we haven't done any brand work yet. Right? That's common. So, you know, we're just getting started. >>Okay. So I have to ask what this viral thing going on. That's going to go, boom, go Boomi it. So a lot of kind of double entendres there, it and boom, you know, everyone knows that icon on their text. Boom. You know, it's good. Things are booming. What's going on? He was the update go, boom. It Boomi is, >>Yeah. So it's go movie. And this was something that our customers brought to us during the pandemic. We didn't have much opportunity. Honestly, we were all sitting behind our computer screens. So we decided that we were going to start to hold wine conversations with customers, just to check in, see how they're doing, see how we can help and get them together to share a story of how they're handling disruptions to the business. So over the course of several months, talking to customers globally, I started to hear people say, well, I told my so-and-so because it'll get done. If you have a problem, doesn't matter what it is. And all of a sudden they crystallized for me like, you know what, this is a movement. And so this wasn't something the marketing team dropped up. This is something we heard from our and have taken it to market. Now our team members talk about it or customers are talking about it. And really, again, it's a Testament to the pervasiveness and capability platform. You start with the connect, but you're able to grow with us as your business changes and opportunities advisement. >>Well, you know, that's a really good indicator of, uh, net, net, net promoter score kind of vibe when people are giving you your marketing slogans, uh, from happy customers. So a really great congratulations to the whole team there. Can you give us some specific examples since you mentioned referenceable customers of customer examples and take me through some of the highlights in your opinion, that kind of show where this is going in terms of customer use case and value. >>Yeah. And I'll start with one that's very near and dear and obviously very relevant, right? There's there's been some press on Moderna here recently. Um, you know, they were in the race to find a cure for COVID-19. They were looking to bring on new employees and they couldn't bring them on onboard these people. So they leveraged the technology to do an integrated, uh, pursuit of driving customers onto their own to their employee platforms. So we ripped, it celebrated their onboarding cut that time in half. So they could actually start working on what matters. So then undifferentiated heavy lifting around the administrative tasks associated with getting my social security number, as well as other aspects that we all have joining a company that's automated, you can get to work faster. So that really helped improve drug development time and make a real difference in terms of getting the vaccine to market. >>So that's a net that's one tangible example, second example, customer of ours, uh, drink customer with net suite. They had to find different routes to market, right? And so they went direct to consumer. So they expanded their business through a global pandemic by leveraging Boomi technology and integrating commerce with their financial systems to be able to get to customers directly and also manage their Omni channel in a, in a new way. So again, innovator die. Right? Great. When you have another customer in India, that's a government, small country, citizens had to go in in-person together for their health ID cards. Well, offices are closed. Nobody's allowed to go be in person anymore. Within one week, they digitally transform. So they can disseminate healthcare cards in a critical time in a global pandemic to their citizens and have them get healthier. So three tangible examples of how we just in the last 18 months have been able to help these customers. >>So Chris, you guys have been operating a great business. Okay. Now you're on your own. You're independent. You got some great financing partners behind you, independent company, great trajectory building on that. A lot of economies of scale, you guys have built into it. Mandy, you've got great customers. Where's the next journey for you guys, take us through the operational growth strategy, uh, for Boomi. >>Well look, I mean, obviously we're on a hiring screen or hiring than we've ever done, and that's pervasive across the entire business, real focus on product engineering, who our go-to market, but we're also, you know, when you heard Chris, we're really redefining I-PASS. I mean, when I think about what I'm most excited about, it's a few things a we're violently aligned from kind of call it the chairman of the board to the newest team member. You know, we know what the opportunity is. We're all aligned, but as importantly, it's what we're doing from a product perspective. You know, when you've heard about intelligent connectivity, you've heard about automating connectivity, what we're doing from a discover perspective, EDA, everything we're doing in the marketplace, really accelerating what the adoption opportunities are for movie across the whole Boomi verse and across all of those new customers that we're acquiring and then ultimately seeing what they do. I mean, again, I, I, I love what Mandy says. I mean, it literally always, I feel so strongly about this within every single company in the world. I mean, it literally should be, no movie is because the opportunities are expansive and endless in terms of what we can do together. And that's what I'm excited about is really kind of unleashing this company on the world, see what we can do next. It was, we really think about this next iteration, >>Mandy, real quick to you, uh, when people say go Boomi it, when your customers say that, what does it mean to them? Why are they saying it? Take us through some of the psychology and some of the implications of, and the meaning of the word go Boomi from a customer perspective. >>Yeah. Great question. I think it's, first of all, it's a Testament of the trust, right? It's just going to work, right? So go get it done. It'll be fast. It'll be easy. It is not complex at all. Drag and drop visual interface. Just go make it happen and go move on to the next data is critical, right? It's the lifeblood of any organization or that backbone of connectivity that gives our customers confidence to go to work. >>Awesome stuff. Chris, final word for you. If you can just share in your opinion and be talking to your customers out there and future customers, what would you say to them as you guys go this next leg of the journey for Boomi? What would you say to them? >>Yeah, I would say come partner with us. Come on, understand what we can do for your business. Come understand what true intelligent, automated connects in Lightspeed in terms of how fast we can do that with you. And let's go explore the art of the possible because to me, that's >>Awesome, Chris. Great to see you, Amanda and great to see you virtually. Can't wait to see you in person and next event, uh, and congratulations on all the success and looking forward to covering the next leg of the journey of Boomi. Thanks for coming on. Okay. This is the cube coverage of Boomi's out of this world event. I'm John furrier hosted the cube. Thanks for watching.

Published Date : Nov 11 2021

SUMMARY :

Thanks for coming on the cube. and the success you guys had obviously now on a new trajectory go to the next level. So it's just an amazing time to see what our customers You know, Chris, uh, Dave Volante, we're talking about, you know, how do you tell the next big breakout So our platform gives people the ability to go uh, Chris, you know, you know, he's no compression algorithm for experience. So again, you know, when we take the, you know, we bring the bear that 26 billion minutes, And you mentioned Chris, some of those KPIs, those are real value points face to face, you wouldn't be seen. We didn't do this year, but again, you know, the Boomi versus so vibrant now it's You starting to see you guys see this ecosystem, you know, we're just getting started. So a lot of kind of double entendres there, it and boom, you know, And really, again, it's a Testament to the pervasiveness and capability platform. So a really great congratulations to the whole team there. that we all have joining a company that's automated, you can get to work faster. When you have another customer in India, that's a government, So Chris, you guys have been operating a great business. aligned from kind of call it the chairman of the board to the newest team member. Mandy, real quick to you, uh, when people say go Boomi it, when your customers say that, It's the lifeblood of any organization or that backbone of connectivity that gives our and future customers, what would you say to them as you guys go this next leg of the journey for And let's go explore the art of the possible because to me, Can't wait to see you in person and next event,

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