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Dominique Bastos, Persistent Systems | International Women's Day 2023


 

(gentle upbeat music) >> Hello, everyone, welcome to theCUBE's coverage of International Women's Day. I'm John Furrier host here in Palo Alto, California. theCUBE's second year covering International Women's Day. It's been a great celebration of all the smart leaders in the world who are making a difference from all kinds of backgrounds, from technology to business and everything in between. Today we've got a great guest, Dominique Bastos, who's the senior Vice President of Cloud at Persistent Systems, formerly with AWS. That's where we first met at re:Invent. Dominique, great to have you on the program here for International Women's Day. Thanks for coming on. >> Thank you John, for having me back on theCUBE. This is an honor, especially given the theme. >> Well, I'm excited to have you on, I consider you one of those typecast personas where you've kind of done a lot of things. You're powerful, you've got great business acumen you're technical, and we're in a world where, you know the world's coming completely digital and 50% of the world is women, 51%, some say. So you got mostly male dominated industry and you have a dual engineering background and that's super impressive as well. Again, technical world, male dominated you're in there in the mix. What inspires you to get these engineering degrees? >> I think even it was more so shifted towards males. When I had the inspiration to go to engineering school I was accused as a young girl of being a tomboy and fiddling around with all my brother's toys versus focusing on my dolls and other kind of stereotypical toys that you would give a girl. I really had a curiosity for building, a curiosity for just breaking things apart and putting them back together. I was very lucky in that my I guess you call it primary school, maybe middle school, had a program for, it was like electronics, that was the class electronics. So building circuit boards and things like that. And I really enjoyed that aspect of building. I think it was more actually going into engineering school. Picking that as a discipline was a little bit, my mom's reaction to when I announced that I wanted to do engineering which was, "No, that's for boys." >> Really. >> And that really, you know, I think she, it came from a good place in trying to protect me from what she has experienced herself in terms of how women are received in those spaces. So I kind of shrugged it off and thought "Okay, well I'm definitely now going to do this." >> (laughs) If I was told not to, you're going to do it. >> I was told not to, that's all I needed to hear. And also, I think my passion was to design cars and I figured if I enroll in an industrial engineering program I could focus on ergonomic design and ultimately, you know have a career doing something that I'm passionate about. So yeah, so my inspiration was kind of a little bit of don't do this, a lot of curiosity. I'm also a very analytical person. I've been, and I don't know what the science is around left right brain to be honest, but been told that I'm a very much a logical person versus a feeler. So I don't know if that's good or bad. >> Straight shooter. What were your engineering degrees if you don't mind sharing? >> So I did industrial engineering and so I did a dual degree, industrial engineering and robotics. At the time it was like a manufacturing robotics program. It was very, very cool because we got to, I mean now looking back, the evolution of robotics is just insane. But you, you know, programmed a robotic arm to pick things up. I actually crashed the Civil Engineering School's Concrete Canoe Building Competition where you literally have to design a concrete canoe and do all the load testing and the strength testing of the materials and basically then, you know you go against other universities to race the canoe in a body of water. We did that at, in Alabama and in Georgia. So I was lucky to experience that two times. It was a lot of fun. >> But you knew, so you knew, deep down, you were technical you had a nerd vibe you were geeking out on math, tech, robotics. What happened next? I mean, what were some of the challenges you faced? How did you progress forward? Did you have any blockers and roadblocks in front of you and how did you handle those? >> Yeah, I mean I had, I had a very eye-opening experience with, in my freshman year of engineering school. I kind of went in gung-ho with zero hesitation, all the confidence in the world, 'cause I was always a very big nerd academically, I hate admitting this but myself and somebody else got most intellectual, voted by the students in high school. It's like, you don't want to be voted most intellectual when you're in high school. >> Now it's a big deal. (laughs) >> Yeah, you want to be voted like popular or anything like that? No, I was a nerd, but in engineering school, it's a, it was very humbling. That whole confidence that I had. I experienced prof, ooh, I don't want to name the school. Everybody can google it though, but, so anyway so I had experience with some professors that actually looked at me and said, "You're in the wrong program. This is difficult." I, and I think I've shared this before in other forums where, you know, my thermodynamic teacher basically told me "Cheerleading's down the hall," and it it was a very shocking thing to hear because it really made me wonder like, what am I up against here? Is this what it's going to be like going forward? And I decided not to pay attention to that. I think at the moment when you hear something like that you just, you absorb it and you also don't know how to react. And I decided immediately to just walk right past him and sit down front center in the class. In my head I was cursing him, of course, 'cause I mean, let's be real. And I was like, I'm going to show this bleep bleep. And proceeded to basically set the curve class crushed it and was back to be the teacher's assistant. So I think that was one. >> But you became his teacher assistant after, or another one? >> Yeah, I gave him a mini speech. I said, do not do this. You, you could, you could have broken me and if you would've done this to somebody who wasn't as steadfast in her goals or whatever, I was really focused like I'm doing this, I would've backed out potentially and said, you know this isn't something I want to experience on the daily. So I think that was actually a good experience because it gave me an opportunity to understand what I was up against but also double down in how I was going to deal with it. >> Nice to slay the misogynistic teachers who typecast people. Now you had a very technical career but also you had a great career at AWS on the business side you've handled 'em all of the big accounts, I won't say the names, but like we're talking about monster accounts, sales and now basically it's not really selling, you're managing a big account, it's like a big business. It's a business development thing. Technical to business transition, how do you handle that? Was that something you were natural for? Obviously you, you stared down the naysayers out of the gate in college and then in business, did that continue and how did you drive through that? >> So I think even when I was coming out of university I knew that I wanted to have a balance between the engineering program and business. A lot of my colleagues went on to do their PEs so continue to get their masters basically in engineering or their PhDs in engineering. I didn't really have an interest for that. I did international business and finance as my MBA because I wanted to explore the ability of taking what I had learned in engineering school and applying it to building businesses. I mean, at the time I didn't have it in my head that I would want to do startups but I definitely knew that I wanted to get a feel for what are they learning in business school that I missed out in engineering school. So I think that helped me when I transitioned, well when I applied, I was asked to come apply at AWS and I kind of went, no I'm going to, the DNA is going to be rejected. >> You thought, you thought you'd be rejected from AWS. >> I thought I'd be, yeah, because I have very much a startup founder kind of disruptive personality. And to me, when I first saw AWS at the stage early 2016 I saw it as a corporation. Even though from a techie standpoint, I was like, these people are insane. This is amazing what they're building. But I didn't know what the cultural vibe would feel like. I had been with GE at the beginning of my career for almost three years. So I kind of equated AWS Amazon to GE given the size because in between, I had done startups. So when I went to AWS I think initially, and I do have to kind of shout out, you know Todd Weatherby basically was the worldwide leader for ProServe and it was being built, he built it and I went into ProServe to help from that standpoint. >> John: ProServe, Professional services >> Professional services, right. To help these big enterprise customers. And specifically my first customer was an amazing experience in taking, basically the company revolves around strategic selling, right? It's not like you take a salesperson with a conventional schooling that salespeople would have and plug them into AWS in 2016. It was very much a consultative strategic approach. And for me, having a technical background and loving to solve problems for customers, working with the team, I would say, it was a dream team that I joined. And also the ability to come to the table with a technical background, knowing how to interact with senior executives to help them envision where they want to go, and then to bring a team along with you to make that happen. I mean, that was like magical for me. I loved that experience. >> So you like the culture, I mean, Andy Jassy, I've interviewed many times, always talked about builders and been a builder mentality. You mentioned that earlier at the top of this interview you've always building things, curious and you mentioned potentially your confidence might have been shaken. So you, you had the confidence. So being a builder, you know, being curious and having confidence seems to be what your superpower is. A lot of people talk about the confidence angle. How important is that and how important is that for encouraging more women to get into tech? Because I still hear that all the time. Not that they don't have confidence, but there's so many signals that potentially could shake confidence in industry >> Yeah, that's actually a really good point that you're making. A lot of signals that women get could shake their confidence and that needs to be, I mean, it's easy to say that it should be innate. I mean that's kind of like textbook, "Oh it has to come from within." Of course it does. But also, you know, we need to understand that in a population where 50% of the population is women but only 7% of the positions in tech, and I don't know the most current number in tech leadership, is women, and probably a smaller percentage in the C-suite. When you're looking at a woman who's wanting to go up the trajectory in a tech company and then there's a subconscious understanding that there's a limit to how far you'll go, your confidence, you know, in even subconsciously gets shaken a little bit because despite your best efforts, you're already seeing the cap. I would say that we need to coach girls to speak confidently to navigate conflict versus running away from it, to own your own success and be secure in what you bring to the table. And then I think a very important thing is to celebrate each other and the wins that we see for women in tech, in the industry. >> That's awesome. What's, the, in your opinion, the, you look at that, the challenges for this next generation women, and women in general, what are some of the challenges for them and that they need to overcome today? I mean, obviously the world's changed for the better. Still not there. I mean the numbers one in four women, Rachel Thornton came on, former CMO of AWS, she's at MessageBird now. They had a study where only one in four women go to the executive board level. And so there's still, still numbers are bad and then the numbers still got to get up, up big time. That's, and the industry's working on that, but it's changed. But today, what are some of the challenges for this current generation and the next generation of women and how can we and the industry meet, we being us, women in the industry, be strong role models for them? >> Well, I think the challenge is one of how many women are there in the pipeline and what are we doing to retain them and how are we offering up the opportunities to fill. As you know, as Rachel said and I haven't had an opportunity to see her, in how are we giving them this opportunity to take up those seats in the C-suite right, in these leadership roles. And I think this is a little bit exacerbated with the pandemic in that, you know when everything shut down when people were going back to deal with family and work at the same time, for better or for worse the brunt of it fell on probably, you know the maternal type caregiver within the family unit. You know, I've been, I raised my daughter alone and for me, even without the pandemic it was a struggle constantly to balance the risk that I was willing to take to show up for those positions versus investing even more of that time raising a child, right? Nevermind the unconscious bias or cultural kind of expectations that you get from the male counterparts where there's zero understanding of what a mom might go through at home to then show up to a meeting, you know fully fresh and ready to kind of spit out some wisdom. It's like, you know, your kid just freaking lost their whatever and you know, they, so you have to sort a bunch of things out. I think the challenge that women are still facing and will we have to keep working at it is making sure that there's a good pipeline. A good amount of young ladies of people taking interest in tech. And then as they're, you know, going through the funnel at stages in their career, we're providing the mentoring we're, there's representation, right? To what they're aspiring to. We're celebrating their interest in the field, right? And, and I think also we're doing things to retain them, because again, the pandemic affected everybody. I think women specifically and I don't know the statistics but I was reading something about this were the ones to tend to kind of pull it back and say well now I need to be home with, you know you name how many kids and pets and the aging parents, people that got sick to take on that position. In addition to the career aspirations that they might have. We need to make it easier basically. >> I think that's a great call out and I appreciate you bringing that up about family and being a single mom. And by the way, you're savage warrior to doing that. It's amazing. You got to, I know you have a daughter in computer science at Stanford, I want to get to that in a second. But that empathy and I mentioned Rachel Thornton, who's the CMO MessageBird and former CMO of AWS. Her thing right now to your point is mentoring and sponsorship is very key. And her company and the video that's on the site here people should look at that and reference that. They talk a lot about that empathy of people's situation whether it's a single mom, family life, men and women but mainly women because they're the ones who people aren't having a lot of empathy for in that situation, as you called it out. This is huge. And I think remote work has opened up this whole aperture of everyone has to have a view into how people are coming to the table at work. So, you know, props are bringing that up, and I recommend everyone look at check out Rachel Thornton. So how do you balance that, that home life and talk about your daughter's journey because sounds like she's nerding out at Stanford 'cause you know Stanford's called Nerd Nation, that's their motto, so you must be proud. >> I am so proud, I'm so proud. And I will say, I have to admit, because I did encounter so many obstacles and so many hurdles in my journey, it's almost like I forgot that I should set that aside and not worry about my daughter. My hope for her was for her to kind of be artistic and a painter or go into something more lighthearted and fun because I just wanted to think, I guess my mom had the same idea, right? She, always been very driven. She, I want to say that I got very lucky that she picked me to be her mom. Biologically I'm her mom, but I told her she was like a little star that fell from the sky and I, and ended up with me. I think for me, balancing being a single mom and a career where I'm leading and mentoring and making big decisions that affect people's lives as well. You have to take the best of everything you get from each of those roles. And I think that the best way is play to your strengths, right? So having been kind of a nerd and very organized person and all about, you know, systems for effectiveness, I mean, industrial engineering, parenting for me was, I'm going to make it sound super annoying and horrible, but (laughs) >> It's funny, you know, Dave Vellante and I when we started SiliconANGLE and theCUBE years ago, one of the things we were all like sports lovers. So we liked sports and we are like we looked at the people in tech as tech athletes and except there's no men and women teams, it's one team. It's all one thing. So, you know, I consider you a tech athlete you're hard charging strong and professional and smart and beautiful and brilliant, all those good things. >> Thank you. >> Now this game is changing and okay, and you've done startups, and you've done corporate jobs, now you're in a new role. What's the current tech landscape from a, you know I won't say athletic per standpoint but as people who are smart. You have all kinds of different skill sets. You have the startup warriors, you have the folks who like to be in the middle of the corporate world grow up through corporate, climb the corporate ladder. You have investors, you have, you know, creatives. What have you enjoyed most and where do you see all the action? >> I mean, I think what I've enjoyed the most has been being able to bring all of the things that I feel I'm strong at and bring it together to apply that to whatever the problem is at hand, right? So kind of like, you know if you look at a renaissance man who can kind of pop in anywhere and, oh, he's good at, you know sports and he's good at reading and, or she's good at this or, take all of those strengths and somehow bring them together to deal with the issue at hand, versus breaking up your mindset into this is textbook what I learned and this is how business should be done and I'm going to draw these hard lines between personal life and work life, or between how you do selling and how you do engineering. So I think my, the thing that I loved, really loved about AWS was a lot of leaders saw something in me that I potentially didn't see, which was, yeah you might be great at running that big account but we need help over here doing go to market for a new product launch and boom, there you go. Now I'm in a different org helping solve that problem and getting something launched. And I think if you don't box yourself in to I'm only good at this, or, you know put a label on yourself as being the rockstar in that. It leaves room for opportunities to present themselves but also it leaves room within your own mind to see yourself as somebody capable of doing anything. Right, I don't know if I answered the question accurately. >> No, that's good, no, that's awesome. I love the sharing, Yeah, great, great share there. Question is, what do you see, what do you currently during now you're building a business of Persistent for the cloud, obviously AWS and Persistent's a leader global system integrator around the world, thousands and thousands of customers from what we know and been reporting on theCUBE, what's next for you? Where do you see yourself going? Obviously you're going to knock this out of the park. Where do you see yourself as you kind of look at the continuing journey of your mission, personal, professional what's on your mind? Where do you see yourself going next? >> Well, I think, you know, again, going back to not boxing yourself in. This role is an amazing one where I have an opportunity to take all the pieces of my career in tech and apply them to building a business within a business. And that involves all the goodness of coaching and mentoring and strategizing. And I'm loving it. I'm loving the opportunity to work with such great leaders. Persistent itself is very, very good at providing opportunities, very diverse opportunities. We just had a huge Semicolon; Hackathon. Some of the winners were females. The turnout was amazing in the CTO's office. We have very strong women leading the charge for innovation. I think to answer your question about the future and where I may see myself going next, I think now that my job, well they say the job is never done. But now that Chloe's kind of settled into Stanford and kind of doing her own thing, I have always had a passion to continue leading in a way that brings me to, into the fold a lot more. So maybe, you know, maybe in a VC firm partner mode or another, you know CEO role in a startup, or my own startup. I mean, I never, I don't know right now I'm super happy but you never know, you know where your drive might go. And I also want to be able to very deliberately be in a role where I can continue to mentor and support up and coming women in tech. >> Well, you got the smarts but you got really the building mentality, the curiosity and the confidence really sets you up nicely. Dominique great story, great inspiration. You're a role model for many women, young girls out there and women in tech and in celebration. It's a great day and thank you for sharing that story and all the good nuggets there. Appreciate you coming on theCUBE, and it's been my pleasure. Thanks for coming on. >> Thank you, John. Thank you so much for having me. >> Okay, theCUBE's coverage of International Women's Day. I'm John Furrier, host of theCUBE here in Palo Alto getting all the content, check out the other interviews some amazing stories, lessons learned, and some, you know some funny stories and some serious stories. So have some fun and enjoy the rest of the videos here for International Women's Days, thanks for watching. (gentle inspirational music)

Published Date : Mar 9 2023

SUMMARY :

Dominique, great to have you on Thank you John, for and 50% of the world is I guess you call it primary And that really, you know, (laughs) If I was told not design and ultimately, you know if you don't mind sharing? and do all the load testing the challenges you faced? I kind of went in gung-ho Now it's a big deal. and you also don't know how to react. and if you would've done this to somebody Was that something you were natural for? and applying it to building businesses. You thought, you thought and I do have to kind And also the ability to come to the table Because I still hear that all the time. and that needs to be, I mean, That's, and the industry's to be home with, you know and I appreciate you bringing that up and all about, you know, It's funny, you know, and where do you see all the action? And I think if you don't box yourself in I love the sharing, Yeah, I think to answer your and all the good nuggets there. Thank you so much for having me. learned, and some, you know

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Lena Smart & Tara Hernandez, MongoDB | International Women's Day


 

(upbeat music) >> Hello and welcome to theCube's coverage of International Women's Day. I'm John Furrier, your host of "theCUBE." We've got great two remote guests coming into our Palo Alto Studios, some tech athletes, as we say, people that've been in the trenches, years of experience, Lena Smart, CISO at MongoDB, Cube alumni, and Tara Hernandez, VP of Developer Productivity at MongoDB as well. Thanks for coming in to this program and supporting our efforts today. Thanks so much. >> Thanks for having us. >> Yeah, everyone talk about the journey in tech, where it all started. Before we get there, talk about what you guys are doing at MongoDB specifically. MongoDB is kind of gone the next level as a platform. You have your own ecosystem, lot of developers, very technical crowd, but it's changing the business transformation. What do you guys do at Mongo? We'll start with you, Lena. >> So I'm the CISO, so all security goes through me. I like to say, well, I don't like to say, I'm described as the ones throat to choke. So anything to do with security basically starts and ends with me. We do have a fantastic Cloud engineering security team and a product security team, and they don't report directly to me, but obviously we have very close relationships. I like to keep that kind of church and state separate and I know I've spoken about that before. And we just recently set up a physical security team with an amazing gentleman who left the FBI and he came to join us after 26 years for the agency. So, really starting to look at the physical aspects of what we offer as well. >> I interviewed a CISO the other day and she said, "Every day is day zero for me." Kind of goofing on the Amazon Day one thing, but Tara, go ahead. Tara, go ahead. What's your role there, developer productivity? What are you focusing on? >> Sure. Developer productivity is kind of the latest description for things that we've described over the years as, you know, DevOps oriented engineering or platform engineering or build and release engineering development infrastructure. It's all part and parcel, which is how do we actually get our code from developer to customer, you know, and all the mechanics that go into that. It's been something I discovered from my first job way back in the early '90s at Borland. And the art has just evolved enormously ever since, so. >> Yeah, this is a very great conversation both of you guys, right in the middle of all the action and data infrastructures changing, exploding, and involving big time AI and data tsunami and security never stops. Well, let's get into, we'll talk about that later, but let's get into what motivated you guys to pursue a career in tech and what were some of the challenges that you faced along the way? >> I'll go first. The fact of the matter was I intended to be a double major in history and literature when I went off to university, but I was informed that I had to do a math or a science degree or else the university would not be paid for. At the time, UC Santa Cruz had a policy that called Open Access Computing. This is, you know, the late '80s, early '90s. And anybody at the university could get an email account and that was unusual at the time if you were, those of us who remember, you used to have to pay for that CompuServe or AOL or, there's another one, I forget what it was called, but if a student at Santa Cruz could have an email account. And because of that email account, I met people who were computer science majors and I'm like, "Okay, I'll try that." That seems good. And it was a little bit of a struggle for me, a lot I won't lie, but I can't complain with how it ended up. And certainly once I found my niche, which was development infrastructure, I found my true love and I've been doing it for almost 30 years now. >> Awesome. Great story. Can't wait to ask a few questions on that. We'll go back to that late '80s, early '90s. Lena, your journey, how you got into it. >> So slightly different start. I did not go to university. I had to leave school when I was 16, got a job, had to help support my family. Worked a bunch of various jobs till I was about 21 and then computers became more, I think, I wouldn't say they were ubiquitous, but they were certainly out there. And I'd also been saving up every penny I could earn to buy my own computer and bought an Amstrad 1640, 20 meg hard drive. It rocked. And kind of took that apart, put it back together again, and thought that could be money in this. And so basically just teaching myself about computers any job that I got. 'Cause most of my jobs were like clerical work and secretary at that point. But any job that had a computer in front of that, I would make it my business to go find the guy who did computing 'cause it was always a guy. And I would say, you know, I want to learn how these work. Let, you know, show me. And, you know, I would take my lunch hour and after work and anytime I could with these people and they were very kind with their time and I just kept learning, so yep. >> Yeah, those early days remind me of the inflection point we're going through now. This major C change coming. Back then, if you had a computer, you had to kind of be your own internal engineer to fix things. Remember back on the systems revolution, late '80s, Tara, when, you know, your career started, those were major inflection points. Now we're seeing a similar wave right now, security, infrastructure. It feels like it's going to a whole nother level. At Mongo, you guys certainly see this as well, with this AI surge coming in. A lot more action is coming in. And so there's a lot of parallels between these inflection points. How do you guys see this next wave of change? Obviously, the AI stuff's blowing everyone away. Oh, new user interface. It's been called the browser moment, the mobile iPhone moment, kind of for this generation. There's a lot of people out there who are watching that are young in their careers, what's your take on this? How would you talk to those folks around how important this wave is? >> It, you know, it's funny, I've been having this conversation quite a bit recently in part because, you know, to me AI in a lot of ways is very similar to, you know, back in the '90s when we were talking about bringing in the worldwide web to the forefront of the world, right. And we tended to think in terms of all the optimistic benefits that would come of it. You know, free passing of information, availability to anyone, anywhere. You just needed an internet connection, which back then of course meant a modem. >> John: Not everyone had though. >> Exactly. But what we found in the subsequent years is that human beings are what they are and we bring ourselves to whatever platforms that are there, right. And so, you know, as much as it was amazing to have this freely available HTML based internet experience, it also meant that the negatives came to the forefront quite quickly. And there were ramifications of that. And so to me, when I look at AI, we're already seeing the ramifications to that. Yes, are there these amazing, optimistic, wonderful things that can be done? Yes. >> Yeah. >> But we're also human and the bad stuff's going to come out too. And how do we- >> Yeah. >> How do we as an industry, as a community, you know, understand and mitigate those ramifications so that we can benefit more from the positive than the negative. So it is interesting that it comes kind of full circle in really interesting ways. >> Yeah. The underbelly takes place first, gets it in the early adopter mode. Normally industries with, you know, money involved arbitrage, no standards. But we've seen this movie before. Is there hope, Lena, that we can have a more secure environment? >> I would hope so. (Lena laughs) Although depressingly, we've been in this well for 30 years now and we're, at the end of the day, still telling people not to click links on emails. So yeah, that kind of still keeps me awake at night a wee bit. The whole thing about AI, I mean, it's, obviously I am not an expert by any stretch of the imagination in AI. I did read (indistinct) book recently about AI and that was kind of interesting. And I'm just trying to teach myself as much as I can about it to the extent of even buying the "Dummies Guide to AI." Just because, it's actually not a dummies guide. It's actually fairly interesting, but I'm always thinking about it from a security standpoint. So it's kind of my worst nightmare and the best thing that could ever happen in the same dream. You know, you've got this technology where I can ask it a question and you know, it spits out generally a reasonable answer. And my team are working on with Mark Porter our CTO and his team on almost like an incubation of AI link. What would it look like from MongoDB? What's the legal ramifications? 'Cause there will be legal ramifications even though it's the wild, wild west just now, I think. Regulation's going to catch up to us pretty quickly, I would think. >> John: Yeah, yeah. >> And so I think, you know, as long as companies have a seat at the table and governments perhaps don't become too dictatorial over this, then hopefully we'll be in a good place. But we'll see. I think it's a really interest, there's that curse, we're living in interesting times. I think that's where we are. >> It's interesting just to stay on this tech trend for a minute. The standards bodies are different now. Back in the old days there were, you know, IEEE standards, ITF standards. >> Tara: TPC. >> The developers are the new standard. I mean, now you're seeing open source completely different where it was in the '90s to here beginning, that was gen one, some say gen two, but I say gen one, now we're exploding with open source. You have kind of developers setting the standards. If developers like it in droves, it becomes defacto, which then kind of rolls into implementation. >> Yeah, I mean I think if you don't have developer input, and this is why I love working with Tara and her team so much is 'cause they get it. If we don't have input from developers, it's not going to get used. There's going to be ways of of working around it, especially when it comes to security. If they don't, you know, if you're a developer and you're sat at your screen and you don't want to do that particular thing, you're going to find a way around it. You're a smart person. >> Yeah. >> So. >> Developers on the front lines now versus, even back in the '90s, they're like, "Okay, consider the dev's, got a QA team." Everything was Waterfall, now it's Cloud, and developers are on the front lines of everything. Tara, I mean, this is where the standards are being met. What's your reaction to that? >> Well, I think it's outstanding. I mean, you know, like I was at Netscape and part of the crowd that released the browser as open source and we founded mozilla.org, right. And that was, you know, in many ways kind of the birth of the modern open source movement beyond what we used to have, what was basically free software foundation was sort of the only game in town. And I think it is so incredibly valuable. I want to emphasize, you know, and pile onto what Lena was saying, it's not just that the developers are having input on a sort of company by company basis. Open source to me is like a checks and balance, where it allows us as a broader community to be able to agree on and enforce certain standards in order to try and keep the technology platforms as accessible as possible. I think Kubernetes is a great example of that, right. If we didn't have Kubernetes, that would've really changed the nature of how we think about container orchestration. But even before that, Linux, right. Linux allowed us as an industry to end the Unix Wars and as someone who was on the front lines of that as well and having to support 42 different operating systems with our product, you know, that was a huge win. And it allowed us to stop arguing about operating systems and start arguing about software or not arguing, but developing it in positive ways. So with, you know, with Kubernetes, with container orchestration, we all agree, okay, that's just how we're going to orchestrate. Now we can build up this huge ecosystem, everybody gets taken along, right. And now it changes the game for what we're defining as business differentials, right. And so when we talk about crypto, that's a little bit harder, but certainly with AI, right, you know, what are the checks and balances that as an industry and as the developers around this, that we can in, you know, enforce to make sure that no one company or no one body is able to overly control how these things are managed, how it's defined. And I think that is only for the benefit in the industry as a whole, particularly when we think about the only other option is it gets regulated in ways that do not involve the people who actually know the details of what they're talking about. >> Regulated and or thrown away or bankrupt or- >> Driven underground. >> Yeah. >> Which would be even worse actually. >> Yeah, that's a really interesting, the checks and balances. I love that call out. And I was just talking with another interview part of the series around women being represented in the 51% ratio. Software is for everybody. So that we believe that open source movement around the collective intelligence of the participants in the industry and independent of gender, this is going to be the next wave. You're starting to see these videos really have impact because there are a lot more leaders now at the table in companies developing software systems and with AI, the aperture increases for applications. And this is the new dynamic. What's your guys view on this dynamic? How does this go forward in a positive way? Is there a certain trajectory you see? For women in the industry? >> I mean, I think some of the states are trying to, again, from the government angle, some of the states are trying to force women into the boardroom, for example, California, which can be no bad thing, but I don't know, sometimes I feel a bit iffy about all this kind of forced- >> John: Yeah. >> You know, making, I don't even know how to say it properly so you can cut this part of the interview. (John laughs) >> Tara: Well, and I think that they're >> I'll say it's not organic. >> No, and I think they're already pulling it out, right. It's already been challenged so they're in the process- >> Well, this is the open source angle, Tara, you are getting at it. The change agent is open, right? So to me, the history of the proven model is openness drives transparency drives progress. >> No, it's- >> If you believe that to be true, this could have another impact. >> Yeah, it's so interesting, right. Because if you look at McKinsey Consulting or Boston Consulting or some of the other, I'm blocking on all of the names. There has been a decade or more of research that shows that a non homogeneous employee base, be it gender or ethnicity or whatever, generates more revenue, right? There's dollar signs that can be attached to this, but it's not enough for all companies to want to invest in that way. And it's not enough for all, you know, venture firms or investment firms to grant that seed money or do those seed rounds. I think it's getting better very slowly, but socialization is a much harder thing to overcome over time. Particularly, when you're not just talking about one country like the United States in our case, but around the world. You know, tech centers now exist all over the world, including places that even 10 years ago we might not have expected like Nairobi, right. Which I think is amazing, but you have to factor in the cultural implications of that as well, right. So yes, the openness is important and we have, it's important that we have those voices, but I don't think it's a panacea solution, right. It's just one more piece. I think honestly that one of the most important opportunities has been with Cloud computing and Cloud's been around for a while. So why would I say that? It's because if you think about like everybody holds up the Steve Jobs, Steve Wozniak, back in the '70s, or Sergey and Larry for Google, you know, you had to have access to enough credit card limit to go to Fry's and buy your servers and then access to somebody like Susan Wojcicki to borrow the garage or whatever. But there was still a certain amount of upfrontness that you had to be able to commit to, whereas now, and we've, I think, seen a really good evidence of this being able to lease server resources by the second and have development platforms that you can do on your phone. I mean, for a while I think Africa, that the majority of development happened on mobile devices because there wasn't a sufficient supply chain of laptops yet. And that's no longer true now as far as I know. But like the power that that enables for people who would otherwise be underrepresented in our industry instantly opens it up, right? And so to me that's I think probably the biggest opportunity that we've seen from an industry on how to make more availability in underrepresented representation for entrepreneurship. >> Yeah. >> Something like AI, I think that's actually going to take us backwards if we're not careful. >> Yeah. >> Because of we're reinforcing that socialization. >> Well, also the bias. A lot of people commenting on the biases of the large language inherently built in are also problem. Lena, I want you to weigh on this too, because I think the skills question comes up here and I've been advocating that you don't need the pedigree, college pedigree, to get into a certain jobs, you mentioned Cloud computing. I mean, it's been around for you think a long time, but not really, really think about it. The ability to level up, okay, if you're going to join something new and half the jobs in cybersecurity are created in the past year, right? So, you have this what used to be a barrier, your degree, your pedigree, your certification would take years, would be a blocker. Now that's gone. >> Lena: Yeah, it's the opposite. >> That's, in fact, psychology. >> I think so, but the people who I, by and large, who I interview for jobs, they have, I think security people and also I work with our compliance folks and I can't forget them, but let's talk about security just now. I've always found a particular kind of mindset with security folks. We're very curious, not very good at following rules a lot of the time, and we'd love to teach others. I mean, that's one of the big things stem from the start of my career. People were always interested in teaching and I was interested in learning. So it was perfect. And I think also having, you know, strong women leaders at MongoDB allows other underrepresented groups to actually apply to the company 'cause they see that we're kind of talking the talk. And that's been important. I think it's really important. You know, you've got Tara and I on here today. There's obviously other senior women at MongoDB that you can talk to as well. There's a bunch of us. There's not a whole ton of us, but there's a bunch of us. And it's good. It's definitely growing. I've been there for four years now and I've seen a growth in women in senior leadership positions. And I think having that kind of track record of getting really good quality underrepresented candidates to not just interview, but come and join us, it's seen. And it's seen in the industry and people take notice and they're like, "Oh, okay, well if that person's working, you know, if Tara Hernandez is working there, I'm going to apply for that." And that in itself I think can really, you know, reap the rewards. But it's getting started. It's like how do you get your first strong female into that position or your first strong underrepresented person into that position? It's hard. I get it. If it was easy, we would've sold already. >> It's like anything. I want to see people like me, my friends in there. Am I going to be alone? Am I going to be of a group? It's a group psychology. Why wouldn't? So getting it out there is key. Is there skills that you think that people should pay attention to? One's come up as curiosity, learning. What are some of the best practices for folks trying to get into the tech field or that's in the tech field and advancing through? What advice are you guys- >> I mean, yeah, definitely, what I say to my team is within my budget, we try and give every at least one training course a year. And there's so much free stuff out there as well. But, you know, keep learning. And even if it's not right in your wheelhouse, don't pick about it. Don't, you know, take a look at what else could be out there that could interest you and then go for it. You know, what does it take you few minutes each night to read a book on something that might change your entire career? You know, be enthusiastic about the opportunities out there. And there's so many opportunities in security. Just so many. >> Tara, what's your advice for folks out there? Tons of stuff to taste, taste test, try things. >> Absolutely. I mean, I always say, you know, my primary qualifications for people, I'm looking for them to be smart and motivated, right. Because the industry changes so quickly. What we're doing now versus what we did even last year versus five years ago, you know, is completely different though themes are certainly the same. You know, we still have to code and we still have to compile that code or package the code and ship the code so, you know, how well can we adapt to these new things instead of creating floppy disks, which was my first job. Five and a quarters, even. The big ones. >> That's old school, OG. There it is. Well done. >> And now it's, you know, containers, you know, (indistinct) image containers. And so, you know, I've gotten a lot of really great success hiring boot campers, you know, career transitioners. Because they bring a lot experience in addition to the technical skills. I think the most important thing is to experiment and figuring out what do you like, because, you know, maybe you are really into security or maybe you're really into like deep level coding and you want to go back, you know, try to go to school to get a degree where you would actually want that level of learning. Or maybe you're a front end engineer, you want to be full stacked. Like there's so many different things, data science, right. Maybe you want to go learn R right. You know, I think it's like figure out what you like because once you find that, that in turn is going to energize you 'cause you're going to feel motivated. I think the worst thing you could do is try to force yourself to learn something that you really could not care less about. That's just the worst. You're going in handicapped. >> Yeah and there's choices now versus when we were breaking into the business. It was like, okay, you software engineer. They call it software engineering, that's all it was. You were that or you were in sales. Like, you know, some sort of systems engineer or sales and now it's,- >> I had never heard of my job when I was in school, right. I didn't even know it was a possibility. But there's so many different types of technical roles, you know, absolutely. >> It's so exciting. I wish I was young again. >> One of the- >> Me too. (Lena laughs) >> I don't. I like the age I am. So one of the things that I did to kind of harness that curiosity is we've set up a security champions programs. About 120, I guess, volunteers globally. And these are people from all different backgrounds and all genders, diversity groups, underrepresented groups, we feel are now represented within this champions program. And people basically give up about an hour or two of their time each week, with their supervisors permission, and we basically teach them different things about security. And we've now had seven full-time people move from different areas within MongoDB into my team as a result of that program. So, you know, monetarily and time, yeah, saved us both. But also we're showing people that there is a path, you know, if you start off in Tara's team, for example, doing X, you join the champions program, you're like, "You know, I'd really like to get into red teaming. That would be so cool." If it fits, then we make that happen. And that has been really important for me, especially to give, you know, the women in the underrepresented groups within MongoDB just that window into something they might never have seen otherwise. >> That's a great common fit is fit matters. Also that getting access to what you fit is also access to either mentoring or sponsorship or some sort of, at least some navigation. Like what's out there and not being afraid to like, you know, just ask. >> Yeah, we just actually kicked off our big mentor program last week, so I'm the executive sponsor of that. I know Tara is part of it, which is fantastic. >> We'll put a plug in for it. Go ahead. >> Yeah, no, it's amazing. There's, gosh, I don't even know the numbers anymore, but there's a lot of people involved in this and so much so that we've had to set up mentoring groups rather than one-on-one. And I think it was 45% of the mentors are actually male, which is quite incredible for a program called Mentor Her. And then what we want to do in the future is actually create a program called Mentor Them so that it's not, you know, not just on the female and so that we can live other groups represented and, you know, kind of break down those groups a wee bit more and have some more granularity in the offering. >> Tara, talk about mentoring and sponsorship. Open source has been there for a long time. People help each other. It's community-oriented. What's your view of how to work with mentors and sponsors if someone's moving through ranks? >> You know, one of the things that was really interesting, unfortunately, in some of the earliest open source communities is there was a lot of pervasive misogyny to be perfectly honest. >> Yeah. >> And one of the important adaptations that we made as an open source community was the idea, an introduction of code of conducts. And so when I'm talking to women who are thinking about expanding their skills, I encourage them to join open source communities to have opportunity, even if they're not getting paid for it, you know, to develop their skills to work with people to get those code reviews, right. I'm like, "Whatever you join, make sure they have a code of conduct and a good leadership team. It's very important." And there are plenty, right. And then that idea has come into, you know, conferences now. So now conferences have codes of contact, if there are any good, and maybe not all of them, but most of them, right. And the ideas of expanding that idea of intentional healthy culture. >> John: Yeah. >> As a business goal and business differentiator. I mean, I won't lie, when I was recruited to come to MongoDB, the culture that I was able to discern through talking to people, in addition to seeing that there was actually women in senior leadership roles like Lena, like Kayla Nelson, that was a huge win. And so it just builds on momentum. And so now, you know, those of us who are in that are now representing. And so that kind of reinforces, but it's all ties together, right. As the open source world goes, particularly for a company like MongoDB, which has an open source product, you know, and our community builds. You know, it's a good thing to be mindful of for us, how we interact with the community and you know, because that could also become an opportunity for recruiting. >> John: Yeah. >> Right. So we, in addition to people who might become advocates on Mongo's behalf in their own company as a solution for themselves, so. >> You guys had great successful company and great leadership there. I mean, I can't tell you how many times someone's told me "MongoDB doesn't scale. It's going to be dead next year." I mean, I was going back 10 years. It's like, just keeps getting better and better. You guys do a great job. So it's so fun to see the success of developers. Really appreciate you guys coming on the program. Final question, what are you guys excited about to end the segment? We'll give you guys the last word. Lena will start with you and Tara, you can wrap us up. What are you excited about? >> I'm excited to see what this year brings. I think with ChatGPT and its copycats, I think it'll be a very interesting year when it comes to AI and always in the lookout for the authentic deep fakes that we see coming out. So just trying to make people aware that this is a real thing. It's not just pretend. And then of course, our old friend ransomware, let's see where that's going to go. >> John: Yeah. >> And let's see where we get to and just genuine hygiene and housekeeping when it comes to security. >> Excellent. Tara. >> Ah, well for us, you know, we're always constantly trying to up our game from a security perspective in the software development life cycle. But also, you know, what can we do? You know, one interesting application of AI that maybe Google doesn't like to talk about is it is really cool as an addendum to search and you know, how we might incorporate that as far as our learning environment and developer productivity, and how can we enable our developers to be more efficient, productive in their day-to-day work. So, I don't know, there's all kinds of opportunities that we're looking at for how we might improve that process here at MongoDB and then maybe be able to share it with the world. One of the things I love about working at MongoDB is we get to use our own products, right. And so being able to have this interesting document database in order to put information and then maybe apply some sort of AI to get it out again, is something that we may well be looking at, if not this year, then certainly in the coming year. >> Awesome. Lena Smart, the chief information security officer. Tara Hernandez, vice president developer of productivity from MongoDB. Thank you so much for sharing here on International Women's Day. We're going to do this quarterly every year. We're going to do it and then we're going to do quarterly updates. Thank you so much for being part of this program. >> Thank you. >> Thanks for having us. >> Okay, this is theCube's coverage of International Women's Day. I'm John Furrier, your host. Thanks for watching. (upbeat music)

Published Date : Mar 6 2023

SUMMARY :

Thanks for coming in to this program MongoDB is kind of gone the I'm described as the ones throat to choke. Kind of goofing on the you know, and all the challenges that you faced the time if you were, We'll go back to that you know, I want to learn how these work. Tara, when, you know, your career started, you know, to me AI in a lot And so, you know, and the bad stuff's going to come out too. you know, understand you know, money involved and you know, it spits out And so I think, you know, you know, IEEE standards, ITF standards. The developers are the new standard. and you don't want to do and developers are on the And that was, you know, in many ways of the participants I don't even know how to say it properly No, and I think they're of the proven model is If you believe that that you can do on your phone. going to take us backwards Because of we're and half the jobs in cybersecurity And I think also having, you know, I going to be of a group? You know, what does it take you Tons of stuff to taste, you know, my primary There it is. And now it's, you know, containers, Like, you know, some sort you know, absolutely. I (Lena laughs) especially to give, you know, Also that getting access to so I'm the executive sponsor of that. We'll put a plug in for it. and so that we can live to work with mentors You know, one of the things And one of the important and you know, because So we, in addition to people and Tara, you can wrap us up. and always in the lookout for it comes to security. addendum to search and you know, We're going to do it and then we're I'm John Furrier, your host.

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Dominique Bastos, Persistent Systems | AWS re:Invent 2022


 

(bright music) >> Well, hey, everybody. John Walls here with theCUBE continuing coverage at AWS re:Invent '22. It has been three really fantastic days here at the Venetian in Las Vegas. And we still have more to come with us to talk about Persistent Systems, the Senior Vice President of Cloud at Persistent Dominique Bastos. Dominique, good to see you. >> Pleasure to see you. >> Thanks for joining us here on the queue. >> Thank you for having me. >> Oh, you bet. You bet. >> Thank you. All right. Tell us about Persistent Systems. So, first off, core focus, what you're up to and then we'll jump in from there. >> Sure, sure. So Persistent Systems is a digital engineering solutions and services provider. They've been around for 32 years doing software engineering, innovating in several areas within different verticals. There's over 22,500 people at Persistent now as of my last count. We're in 18 countries. >> Mm. >> And in October we hit the $1 billion annualized recurring revenue mark. >> Oh, that's a good number right there. >> It's a good number. It's a great company. It's been such an interesting journey. I was with AWS for almost seven years before recently joining Persistent, and it almost felt like a such a logical transition in terms of bringing what I've seen in my entire career of interacting with customers and businesses to what Persistent can provide as people are looking to make their journey to the cloud whatever stage they might be at so. >> Right. And we should point out is that SVP of Cloud, but your focus is AWS. >> My focus AWS. >> Other options, other opportunities. >> Right. >> But you're AWS all the way. >> Right. It's a multicloud company because, you know, we really don't believe in dictating to a customer what they need. I think the benefit, one of the differentiators for Persistent is the amount of legacy history that they have across these industries and customers. I mean, 32 years is a lot, and in terms of like software engineering. So it's like really doing the hard work, the heavy lifting. And then seeing what can actually be commoditized, repeatable building solutions within these verticals to help customers accelerate their transformations. >> Mm hmm. >> So... >> You know, when we talk about cloud, I mean, this has been something that's been on the forefront feel like a long time. Right? But yet there are still many and maybe you can help me out with that percentage, whatever of companies who are either haven't begun yet, are just beginning, they're really in a nascent stage of this transformation. And yeah, I found it curious this week as we've talked with different people about where are you in your journey and so and so forth. A lot of people are way back just starting pass go, and aren't as mature as I would've thought. I mean, do you find that to be the case? >> Absolutely. And there's many reasons for that. I mean, I think what I've started, I mean I've been seeing it over the years, but we all know IT and business back then was very much kept separate. >> Two separate animals. >> Two separate animals. >> Yeah. >> IT made the decisions, not in a vacuum, but almost in a vacuum, right? Now, obviously companies who know it's necessary and have embraced it, bring together the function of looking at the technological solutions that they're adopting to solve a business problem. Right? But that business problem really is dictated by the customer need. >> Mm hmm. >> So I think I have seen, you know, in terms of like the life cycle of a business adopting technology, post cloud, there's a lot of enterprises that are still, they've made such big investments in their legacy infrastructure. >> Mm hmm. >> And in actually, you know, the developers and the people that are maintaining those systems, and the different connections to put it in layman's terms between their systems and their customers systems, right? So, that entire scenario makes it very difficult for them to move. >> Mm hmm. >> It's like moving a mountain. So, I would say there's like three ways of looking at it. You have those that kind of want to revitalize their technology, right? Their backend systems, they want to optimize costs, they want to, and my background in technology is specifically in data, kind of I came up as a DBA and built data models, and I've always loved data before it was a thing to love data. (John chuckles) So... >> You were so far ahead of the curve. >> I was ahead of the curve. I was a trendsetter. >> What a trendsetter? >> I'm a trendsetter. (Dominique chuckles) So I think from that perspective they're looking at, you know, these enormous of amounts of data that they've been capturing in these legacy systems that they're so heavily invested in, but they're not able to derive the insights to better serve their customers or to even innovate new revenue streams from that data. But, they're taking the first step to say, look, you know, we can actually operate more smoothly at a lower cost by moving to the cloud. >> Mm hmm. >> So there's that. Then there are those that are looking to actually innovate and create new revenue streams, monetize their data, look at opportunities to integrate feedback that they've been getting from their customers to provide new services. So they're using the cloud journey, they've probably already moved into the cloud. They're starting to look at analytics, and potentially using AIML to facilitate creating these solutions and services. And then there's those that, you know, want to pioneer, and break into new inventions and ways of solving the big world problems. >> Mm hmm. >> Right? I mean, I think that's one thing I noticed in this re:Invent that I thought was so special is there's like a really big focus on humanity, on humans, on you know, as we were talking earlier everything and I myself have like holding books and I don't like people being on their phone when we're having a conversation. (John chuckles) >> Right. But I think, you know, we are where we are. The reality is the world has evolved in such a way that community is no longer, it takes a small village, all, you know everybody knows each other. You have face to face interactions. You're not doing that with your customers either. There's digitally native businesses that have for a long time cropped up in the FinTech space in you know, you name the space, there's a startup that was born in the cloud that can reach customers immediately, and can provide a service that an enterprise that's kind of like weighed down with their legacy systems. They can't pivot fast enough. So, I think, you know, the pioneers think beyond that. How do we use quantum computing? You know, how do we use 3D simulation to anticipate solving big world problems? Whether it's, you know, people no longer, I don't know what the statistics are, but it's very sad. That elderly people, you know, the amount of human contact that they have is very little. You know, and if you could provide, I don't know, an experience, an immersive experience where their memories are triggered, you know, to help them with dementia, or Alzheimer's. >> Sure. >> I mean, those types of things, those are the things that I think that's what excites me about the launches that I see at re:Invent. And I think the innovation, you know, you have to take that journey. Unless you're born in the cloud, you do have to kind of take that journey. >> You got to get there. >> You have to get there. >> Right. Sure. >> But it's so worth it. >> So how about, let's just say, if I'm a health sciences company, or I'm a pharmaceutical or whatever, and so I've got this desire to create this new opportunity you know, with a human, I say, but yeah, but if you're also Persistent Systems and you're working with you know, somebody in FinTech, or somebody in EEG or whatever, you can't really understand my challenges or my problems. I mean, how do you wear those different hats so you can identify not only what the focus of that client is, but also their technology and how you're going to get them to marry up so they can achieve their goals? >> Well, the beauty of being, you know, in a company with teams of people that you work with, I cut across industries. Right? So we have vertical leaders that have very deep subject matter expertise in any number of those areas. You know, we're working with genomics for example. So, for example, you know, we engage with a customer that we've been helping over the past 32 years use technology to bring services to their customers. And now we are seeing an opportunity to help them innovate to keep up for their business for obvious reasons, but also to supply their customers with the new innovative solutions within that industry, right? 'Cause you need that vehicle to kind of deploy and deliver what customers need. The way we do it is from end to end, right? So, we have in the partnership with AWS, we're a partner of AWS, and as such we are able to collaborate with AWS and their customers or bring our customers to the cloud for all the way from assessment to planning to execution. And even within Persistent, we have ways to main operationalize the maintenance of these solutions. So it's really very easy managed services type framework that we work under. In terms of like migration planning, we have competencies within AWS. For looking at migrations we have AIML, we have DevOps. So we have the various competencies aligned with AWS to be able to execute at whatever stage the customer is. But also in terms of like the accelerators that we provide or the frameworks to look at total cost, that cuts across, right? And then we don't kind of like, here's what you needed and buy, never speak to us again. (John chuckles) I mean, I think the beauty of this company and what I really loved when I was first speaking to them is the depth of the relationships with their customers and the longevity of them. So they've really seen their customers grow. And you can only do that if you're there for the long run. >> You've got to be present. >> You have to be present. >> Sure. So how do you handle if people are making this transformation and they're moving into the cloud, but the people they have on staff might not be familiar with it, right? They have great expertise in what they've been doing on these legacy systems, but now you're moving, you're migrating to a new world, new culture, new environment, and you got to get 'em up to speed. And that's not easy. >> No. >> Right? So what do you do, or what does Persistent suggest or what are you doing and with regard to closing that gap into making that bridge so that they can maintain a little bit on their own. >> Yeah. >> They can execute and implement on their own. >> Yep. >> A little bit. They don't need somebody there to stand over their shoulder the whole time. >> I won't geek out on having joined AWS in professional services way back when to migrate a major company to the cloud, and having lived through painstakingly all those problems and blockers and adoption roadblocks that you speak of. >> Mm hmm. >> You know, I think the way Persistent handles it is what I would've done myself, right? If I were to start a company and say how do we help customers simplify their cloud journey, and remove the complexity? I think that's what Persistent Systems does. We, there's training programs that we are aligned to with AWS. So there's up-skilling of development teams, application developers. We collaborate from the top down with executives to look at the resources that they have available. Obviously mission critical systems that cannot sacrifice having engineers pulled away for a new project. You know, you take that into account. I think, you know, when I spoke earlier about assessments, you're not just assessing what needs to be lifted and shifted or refactored or rearchitected, you're looking at, you know, all these applications that are going to move to the cloud. Who owns them? >> Mm hmm. >> You know, do you have a CI/CD pipeline, or a data pipeline built? Well, we're going to need that, right? So, the continuous integration, continuous development of applications, that type of DevOps, obviously security also DevSecOps, we look at it from end to end as well. We have a very strong security practice. So, all those advisory pieces we have, but we also have the capability to execute on it. Where we're not just coming in and saying well this is what you should do. We're kind of in there saying, this is what you should do, here's how we can get you started. And then, you know, it's a collaborative effort with our customers to see how much they still want us to stay versus how much they want to take over. >> Right. It's nice to have a friend. >> Yeah. (John laughs) Who doesn't need a friend. (Dominique laughs) And Persistent Systems is your friend. Dominique, thanks for the time. >> Oh, my pleasure. >> I appreciate it. >> Thanks again for having me. >> Thanks for being here on theCUBE. You bet. >> Absolutely. >> You are watching theCUBE as you well know the leader in high tech coverage. (soft music)

Published Date : Dec 1 2022

SUMMARY :

And we still have more to come with us Thanks for joining Oh, you bet. and then we'll jump in from there. and services provider. annualized recurring revenue mark. to what Persistent can provide And we should point in dictating to a customer what they need. I mean, do you find that to be the case? I mean, I think what I've started, that they're adopting to solve you know, in terms of like And in actually, you You have those that kind I was ahead of the curve. they're looking at, you know, you know, want to pioneer, on you know, as we were talking earlier But I think, you know, you know, you have to take that journey. Right. I mean, how do you wear Well, the beauty of being, you know, and you got to get 'em up to speed. So what do you do, or what implement on their own. to stand over their roadblocks that you speak of. I think, you know, when I spoke here's how we can get you started. It's nice to have a friend. Dominique, thanks for the time. Thanks for being here on theCUBE. as you well know the leader

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Jon Bakke, MariaDB | AWS re:Invent 2022


 

(bright upbeat music) >> Welcome back everyone to theCUBE's live coverage here in Las Vegas for wall-to-wall coverage. It is re:Invent 2022, our 10th year with theCUBE. Dave and I started this journey 10 years ago here at re:Invent. There are two sets, here, a set upstairs. Great content, I'm here with Paul Gillin, my cohost. Paul's out reporting on the floor, doing some interviews. Paul, what do you think so far? It's pretty crazy activity going on here. >> Well, the activity hasn't declined at all. I mean here we are in day three of the show and it's just as busy out there as it was in day one. And there's just an energy here that you can feel, it's palpable. There is a lot of activity around developers, a lot around data. Which actually brings us a good segue into our next guest because one of the leaders in data management in the cloud is MariaDB. And John Bakke is the CRO at MariaDB, and here to talk to us about your cloud version and how open source is going for you. >> Yeah, thanks for having me. >> Paul: Thanks for joining us. >> To get the update on the product, what do you guys do on the relation to AWS? How's that going? Give us a quick update. >> In the relational database? >> No, no. The relationship with AWS >> Oh, with AWS? >> And SkySQL, what's the update? >> There's no relationship that we have that's more important than the AWS relationship. We're building our cloud, our premier cloud service called SkySQL on AWS. And they offer the best in class infrastructure for a SaaS company to build what they're building. And for us, it's a database service, right? And then beyond that, they help you from the business side, right? They try to get you lined up in the marketplace and make it possible for you to work best with customers. And then from a customer perspective, they're super helpful in not only finding prospective customers, but making that customer successful. 'Cause everybody's got a vested interest in the outcome. Right? >> Yeah, a little tongue twister there. Relational data-based relationship. We've got relational databases, we've got unstructured, data is at the center of the value proposition. Swami's keynote today and the Adam CEO's keynote, data and security dominated the keynotes >> John: Yes. >> and the conversations. So, this is real. The customers are really wanting to accelerate the developer experience, >> John: Yep. >> Developer pipe lining, more code faster, more horsepower under the hood. But this data conversation, it just never goes away. The world's keeping on coming around. >> John: It never goes away. I've been in this business for almost 30 years and we're still talking about the same key factors, right? Reliability, availability, performance, security. These things are pervasive in the data management because it's such a critical aspect to success. >> Yeah, in this case of SkySQL, you have both a transactional and an analytical engine in one. >> John: That's correct. >> Right? >> John: Yep. >> And that was a, what has the customer adoption been like of that hybrid, or I guess not a hybrid, but a dual function? >> Yeah. So the thing that makes that important is that instead of having siloed services, you have integrated data services. And a lot of times when you ask a question that's analytical it might depend on a transaction. And so, that makes the entire experience best for the developer, right? So, to take that further, we also, in SkySQL, offer a geospatial offering that integrates with all of that. And then we even take it further than that with distributed database with Xpand or ready to be Xpand. >> A lot of discussion. Geospatial announcement today on stage, just the diversity of data, and your experience in the industry. There's not the one database that rule them all anymore. There's a lot of databases out there. How are customers dealing with, I won't say database for all, 'Cause you need databases. And then you've got real time transactional, you got batch going on, you got streaming data, all kinds of data use cases now, all kind of having to be rolled together. What's your reaction? What's your take on the state of data and databases? >> Yeah, yeah, yeah. So when I started in this business, there were four databases, and now there's 400 databases. And the best databases really facilitate great application development. So having as many of those services in real time or in analytics as possible means that you are a database for everyone or for all users, right? And customers don't want to use multiple databases. Sometimes they feel like they're forced to do that, but if you're like MariaDB, then you offer all of those capabilities in an integrated way that makes the developer move faster. >> Amazon made a number of announcements this morning in the data management area, including geospatial support on RDS, I believe. How do you, I guess, coordinate yourself, your sales message with their sales message, given that you are partners, but they are competing with you in some ways? >> Yeah, there's always some cooperatition, I guess, that happens with AWS in the various product silos that they're offering their customers. For us, we're one of thousands of obviously partners that they have. And we're out there trying to do what our customers want, which is to have those services integrated, not glued together with a variety of different integration software. We want it integrated in the service so that it's one data provision, data capability for the application developer. It makes for a better experience for the developer in the end. >> On the customer side, what's the big activity? I mean, you got the on-premises database, you've got the cloud. When should a customer decide, or what's the signals to them that they should either move to the cloud, or change, be distributed? What are some of the forcing functions? What does the mark look like? >> Yeah, I've come a long way on this, but my opinion is that every customer should be in the cloud. And the reason simply is the economies that are involved, the pace of execution, the resilience and dependability of the cloud, Amazon being the leader in that space. So if you were to ask me, right now is the time to be in SkySQL because it's the premier data service in the cloud. So I would take my customer out of their on-prem and put them all in AWS, on SkySQL, if I could. Not everybody's ready for that, but my opinion is that the security is there, the reliability, the privacy, all of the things that maybe are legacy concerns, it's all been proven to be adequate and probably even better because of all of the economies of scale that you get out of being in the cloud just generally. >> Now, MariaDB, you started on-premise though. You still have a significant customer base on-premise. What, if anything are you doing to encourage them to migrate to the cloud? >> Well, so we have hundreds and hundreds of customers as MariaDB, and we weren't the first database company to put their database in the cloud, but watching it unfold helped us realize that we're going to put MariaDB in its best form factor in SkySQL. It's the only place you could get the enterprise version of MariaDB in a cloud service, right? So when we look at our customers on-prem, we're constantly telling them, obviously, that we have a cloud service. When they subscribe, we show them the efficiencies and the economies, and we do get customers that are moving. We had a customer go to Telefonica over in the UK that moved from an on-premise to manage their wifi services across Europe. And they're very happy. They were one of our very first SkySQL customers. And that has routinely proven itself to be a path towards not only a better operation for the customer, they're up more, they have fewer outages because they're not inflicting their own self wounds that they have in their own data center. They're running on world class infrastructure on world class databases. >> What are some of those self wounds? Is it personnel, kind of manual mistakes, just outages, reliability? What's the real cause, and then what's the benefit alternative in the cloud that is outside? >> Yeah. I mean, I think, when you repeat the same database implementation over and over on the infrastructure, it gets tested thousands and thousands of times. Whereas if I'm a database team and I install it once, I've tested it one time, and I can't account for all of the things that might happen in the future. So the benefit of the cloud is that you just get that repeat ability that happens and all of the sort of the kinks and bugs and issues are worked out of the system. And that's why it's just fundamentally better. We get 99.9999% uptime because all of those mistakes have been made, solved, and fixed. >> Fully managed, obviously. >> Yes. Right. >> Huge benefit. >> John: Right. >> And people are moving, it's just a great benefit. >> John: Yeah. >> So I'm a fan obviously. I think it's a great way to go. I got to ask about the security though, because big conversation here is security. What's the security posture? What's the security story to customers with SkySQL and MariaDB? >> Right, right, right. So we've taken the server, which was the initial product that MariaDB was founded upon, right? And we've come a long way over the several years that we've been in business. In SkySQL, we have SOC 2 compliance, for example. So we've gone through commercial certifications to make sure that customers can depend that we are following processes, we have technology in place in order to secure and protect their data. And in that environment, it is repeatable. So every time a customer uses our DBaaS infrastructure, databases a service infrastructure called SkySQL, they're benefiting from all of the testing that's been done. They go there and do that themselves, they would've to go through months and months of processes in order to reach the same level of protection. >> Now MariaDB is distributed by design. Is that right? >> Yes. So we have a distributed database, it's called Xpand, MariaDB Xpand. And it's an option inside of SkySQL. It's the same cost as MariaDB server, but Xpand is distributed. And the easiest way to understand what distributed database is is to understand what it is not first. What it is not is like every other cloud database. So most of the databases strangely in the cloud are not distributed databases. They have one single database node in a cluster that is where all of the changes and rights happen. And that creates a bottleneck in the database. And that's why there's difficulties in scale. AWS actually talked about this in the keynote which is the difficulty around multi writer in the cloud. And that's what Xpand does. And it spreads out the reads and the rights to make it scalable, more performant, and more resilient. One node goes down, still stays up, but you get the benefit of the consistency and the parallelization that happens in Xpand. >> So when would a customer choose Xpand versus SkySQL Vanilla? >> So we have, I would say a lot of times, but the profile of our customers are typically like financial services, trade stores. We have Samsung Cloud, 500,000 transactions per second in an expand cluster where they run sort of their Samsung cloud for their mobile device unit. We have many customers like that where it's a commercial facing website often or a service where the brand depends on uptime. Okay. So if you're in exchange or if you are a mobile device company or an IOT company, you need those databases to be working all the time and scale broadly and have high performance. >> So you have resiliency built in essentially? >> Yes, yeah. And that's the major benefit of it. It hasn't been solved by anybody other than us in the cloud to be quite honest with you. >> That's a differentiator for sure. >> It is a huge differentiator, and there are a lot of interested parties. We're going to see that be the next discussion probably next year when we come back is, what's the state of distributed database? Because it's really become really the tip of the spear with the database industry right now. >> And what's the benefits of that? Just quickly describe why that's important? >> Obviously the performance and the resilience are the two we just talked about, but also the efficiency. So if you have a multi-node cluster of a single master database, that gets replicated four times, five times over, five times the cost. And so we're taking cost out, adding performance in. And so, you're really seeing a revolution there because you're getting a lot more for a lot less. And whenever you do that, you win the game. Right? >> Awesome. Yeah, that's true. And it seems like, okay, that might be more costly but you're not replicating. >> That's right. >> That's the key. >> Replicating just enough to be resilient but not excessively to be overly redundant. Right. >> Yeah. I find that the conversation this year is starting to unpack some of these cloud native embedded capabilities inside AWS. So are you guys doing more around, on the customer side, around marketplace? Are you guys, how do people consume products? >> Yeah. It's really both. So sometimes they come to us from AWS. AWS might say, "Hey, you know what," "we don't really have an answer." And that's specifically true on the expand side. They don't really have that in their list of databases yet. Right. Hopefully, we'll get out in front of them. But they oftentimes come through our front door where they're a MariaDB customer already, right? There's over a hundred thousand production systems with MariaDB in the world, and hundreds of thousands of users of the database. So they know our brand, not quite as well as AWS, but they know our brand... >> You've got a customer base. >> We do. Right. I mean people love MariaDB. They just think it's the database that they use for application development all the time. And when they see us release an offering like Xpand just a few years ago, they're interested, they want to use that. They want to see how that works. And then when they take it into production and it works as advertised, of course, success happens. Right? >> Well great stuff, John. Great to have you on theCUBE. Paul, I guess time we do the Insta challenge here. New format on theCUBE, we usually say at the end, summarize what's most important story for you or show, what's the bumper sticker? We kind of put it around more of an Instagram reel. What's your sizzle reel? What's your thought leadership statement? 30 seconds >> John: Thought leadership. >> John? >> So the thought leadership is really in scaling the cloud to the next generation. We believe MariaDB's Xpand product will be the the technology that fronts the next wave of database solutions in the cloud. And AWS has become instrumental in helping us do that with their infrastructure and all the help that they give us, I think at the end of the day, when the story on Xpand is written, it's going to be a very fun ride over the next few years. >> John, thank you. CRO, chief revenue officer of MariaDB, great to have you on. >> Thank you. >> 34-year veteran or so in databases. (laughs) >> You're putting a lot of age on me. I'm 29. I'm 29 again. (all laugh) >> I just graduated high school and I've been doing this for 10 years. Great to have you on theCUBE. Thanks for coming on. >> Thanks guys. Yeah. >> Thanks for sharing. >> Appreciate it. >> I'm John Furrier with Paul Gillin here live on the floor, wall-to-wall coverage. We're already into like 70 videos already. Got a whole another day, finish out day three. Keep watching theCUBE, thanks for watching. We'll be right back. (calm music)

Published Date : Dec 1 2022

SUMMARY :

Paul's out reporting on the And John Bakke is the CRO at MariaDB, the relation to AWS? than the AWS relationship. data is at the center of and the conversations. it just never goes away. in the data management and an analytical engine in one. And so, that makes the entire experience just the diversity of data, And the best databases in the data management area, in the various product silos What are some of the forcing functions? and dependability of the cloud, What, if anything are you doing and the economies, and I can't account for all of the things And people are moving, What's the security posture? And in that environment, it is repeatable. Is that right? So most of the databases but the profile of our customers the major benefit of it. really the tip of the spear and the resilience And it seems like, but not excessively to I find that the conversation So sometimes they come to us from AWS. development all the time. the Insta challenge here. and all the help that they give us, MariaDB, great to have you on. in databases. I'm 29. Great to have you on theCUBE. Yeah. here live on the floor,

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Travis Vigil, Dell Technologies | SuperComputing 22


 

>>How do y'all, and welcome to Dallas, where we're proud to be live from Supercomputing 2022. My name is Savannah Peterson, joined here by my cohost David on the Cube, and our first guest today is a very exciting visionary. He's a leader at Dell. Please welcome Travis Vhi. Travis, thank you so much for being here. >>Thank you so much for having me. >>How you feeling? >>Okay. I I'm feeling like an exciting visionary. You >>Are. That's, that's the ideas why we tee you up for that. Great. So, so tell us, Dell had some huge announcements Yes. Last night. And you get to break it to the cube audience. Give us the rundown. >>Yeah. It's a really big show for Dell. We announced a brand new suite of GPU enabled servers, eight ways, four ways, direct liquid cooling. Really the first time in the history of the portfolio that we've had this much coverage across Intel amd, Invidia getting great reviews from the show floor. I had the chance earlier to be in the whisper suite to actually look at the gear. Customers are buzzing over it. That's one thing I love about this show is the gear is here. >>Yes, it is. It is a haven for hardware nerds. Yes. Like, like well, I'll include you in this group, it sounds like, on >>That. Great. Yes. Oh >>Yeah, absolutely. And I know David is as well, sew up >>The street. Oh, big, big time. Big time hardware nerd. And just to be clear, for the kids that will be watching these videos Yes. We're not talking about alien wear gaming systems. >>No. Right. >>So they're >>Yay big yay tall, 200 pounds. >>Give us a price point on one of these things. Re retail, suggested retail price. >>Oh, I'm >>More than 10 grand. >>Oh, yeah. Yeah. Try another order of magnitude. Yeah. >>Yeah. So this is, this is the most exciting stuff from an infrastructure perspective. Absolutely. You can imagine. Absolutely. But what is it driving? So talk, talk to us about where you see the world of high performance computing with your customers. What are they, what are they doing with this? What do they expect to do with this stuff in the future? >>Yeah. You know, it's, it's a real interesting time and, and I know that the provenance of this show is HPC focused, but what we're seeing and what we're hearing from our customers is that AI workloads and traditional HPC workloads are becoming almost indistinguishable. You need the right mix of compute, you need GPU acceleration, and you need the ability to take the vast quantities of data that are being generated and actually gather insight from them. And so if you look at what customers are trying to do with, you know, enterprise level ai, it's really, you know, how do I classify and categorize my data, but more, more importantly, how do I make sense of it? How do I derive insights from it? Yeah. And so at the end of the day, you know, you look, you look at what customers are trying to do. It's, it's take all the various streams of data, whether it be structured data, whether it be unstructured data, bring it together and make decisions, make business decisions. >>And it's a really exciting time because customers are saying, you know, the same things that, that, that, you know, research scientists and universities have been trying to do forever with hpc. I want to do it on industrial scale, but I want to do it in a way that's more open, more flexible, you know, I call it AI for the rest of us. And, and, and customers are here and they want those systems, but they want the ecosystem to support ease of deployment, ease of use, ease of scale. And that's what we're providing in addition to the systems. We, we provide, you know, Dell's one of the only providers on the on in the industry that can provide not only the, the compute, but the networking and the storage, and more importantly, the solutions that bring it all together. Give you one example. We, we have what we call a validated design for, for ai. And that validated design, we put together all of the pieces, provided the recipe for customers so that they can take what used to be two months to build and run a model. We provide that capability 18 times faster. So we're talking about hours versus months. So >>That's a lot. 18 times faster. I just wanna emphasize that 18 times faster, and we're talking about orders of magnitude and whatnot up here, that makes a huge difference in what people are able to do. Absolutely. >>Absolutely. And so, I mean, we've, you know, you've been doing this for a while. We've been talking about the, the deluge of data forever, but it's gotten to the point and it's, you know, the, the disparity of the data, the fact that much of it remains siloed. Customers are demanding that we provide solutions that allow them to bring that data together, process it, make decisions with it. So >>Where, where are we in the adoption cycle early because we, we've been talking about AI and ML for a while. Yeah. You, you mentioned, you know, kind of the leading edge of academia and supercomputing and HPC and what that, what that conjures up in people's minds. Do you have any numbers or, you know, any, any thoughts about where we are in this cycle? How many, how many people are actually doing this in production versus, versus experimenting at this point? Yeah, >>I think it's a, it's a reason. There's so much interest in what we're doing and so much demand for not only the systems, but the solutions that bring the systems together. The ecosystem that brings the, the, the systems together. We did a study recently and ask customers where they felt they were at in terms of deploying best practices for ai, you know, mass deployment of ai. Only 31% of customers said that they felt that they self-reported. 31% said they felt that they were deploying best practices for their AI deployments. So almost 70% self reporting saying we're not doing it right yet. Yeah. And, and, and another good stat is, is three quarters of customers have fewer than five AI applications deployed at scale in their, in their IT environments today. So, you know, I think we're on the, you know, if, if I, you think about it as a traditional S curve, I think we're at the first inflection point and customers are asking, Can I do it end to end? >>Can I do it with the best of breed in terms of systems? But Dell, can you also use an ecosystem that I know and understand? And I think that's, you know, another great example of something that Dell is doing is, is we have focused on ethernet as connectivity for many of the solutions that we put together. Again, you know, provenance of hpc InfiniBand, it's InfiniBand is a great connectivity option, but you know, there's a lot of care and feeding that goes along with InfiniBand and the fact that you can do it both with InfiniBand for those, you know, government class CU scale, government scale clusters or university scale clusters and more of our enterprise customers can do it with, with ethernet on premises. It's a great option. >>Yeah. You've got so many things going on. I got to actually check out the million dollar hardware that you have just casually Yeah. Sitting in your booth. I feel like, I feel like an event like this is probably one of the only times you can let something like that out. Yeah, yeah. And, and people would actually know what it is you're working >>With. We actually unveiled it. There was a sheet on it and we actually unveiled it last night. >>Did you get a lot of uz and os >>You know, you said this was a show for hardware nerds. It's been a long time since I've been at a shoe, a show where people cheer and u and a when you take the sheet off the hardware and, and, and Yes, yes, >>Yes, it has and reveal you had your >>Moment. Exactly, exactly. Our three new systems, >>Speaking of u and os, I love that. And I love that everyone was excited as we all are about it. What I wanna, It's nice to be home with our nerds. Speaking of, of applications and excitement, you get to see a lot of different customers across verticals. Is there a sector or space that has you personally most excited? >>Oh, personally most excited, you know, for, for credibility at home when, when the sector is media and entertainment and the movie is one that your, your children have actually seen, that one gives me credibility. Exciting. It's, you can talk to your friends about it at, at at dinner parties and things like that. I'm like, >>Stuff >>Curing cancer. Marvel movie at home cred goes to the Marvel movie. Yeah. But, but, but you know, what really excites me is the variety of applications that AI is being used, used in healthcare. You know, on a serious note, healthcare, genomics, a huge and growing application area that excites me. You know, doing, doing good in the world is something that's very important to Dell. You know, know sustainability is something that's very important to Dell. Yeah. So any application related to that is exciting to me. And then, you know, just pragmatically speaking, anything that helps our customers make better business decisions excites me. >>So we are, we are just at the beginning of what I refer to as this rolling thunder of cpu. Yes. Next generation releases. We re recently from AMD in the near future it'll be, it'll be Intel joining the party Yeah. Going back and forth, back and forth along with that gen five PCI e at the motherboard level. Yep. It's very easy to look at it and say, Wow, previous gen, Wow, double, double, double. It >>Is, double >>It is. However, most of your customers, I would guess a fair number of them might be not just N minus one, but n minus two looking at an upgrade. So for a lot of people, the upgrade season that's ahead of us is going to be not a doubling, but a four x or eight x in a lot of, in a lot of cases. Yeah. So the quantity of compute from these new systems is going to be a, it's gonna be a massive increase from where we've been in, in, in the recent past, like as in last, last Tuesday. So is there, you know, this is sort of a philosophical question. We talked a little earlier about this idea of the quantitative versus qualitative difference in computing horsepower. Do we feel like we're at a point where there's gonna be an inflection in terms of what AI can actually deliver? Yeah. Based on current technology just doing it more, better, faster, cheaper? Yeah. Or do we, or do we need this leap to quantum computing to, to get there? >>Yeah. I look, >>I think we're, and I was having some really interesting conversations with, with, with customers that whose job it is to run very, very large, very, very complex clusters. And we're talking a little bit about quantum computing. Interesting thing about quantum computing is, you know, I think we're or we're a ways off still. And in order to make quantum computing work, you still need to have classical computing surrounding Right. Number one. Number two, with, with the advances that we're, we're seeing generation on generation with this, you know, what, what has moved from a kind of a three year, you know, call it a two to three year upgrade cycle to, to something that because of all of the technology that's being deployed into the industry is almost more continuous upgrade cycle. I, I'm personally optimistic that we are on the, the cusp of a new level of infrastructure modernization. >>And it's not just the, the computing power, it's not just the increases in GPUs. It's not, you know, those things are important, but it's things like power consumption, right? One of the, the, the ways that customers can do better in terms of power consumption and sustainability is by modernizing infrastructure. Looking to your point, a lot of people are, are running n minus one, N minus two. The stuff that's coming out now is, is much more energy efficient. And so I think there's a lot of, a lot of vectors that we're seeing in, in the market, whether it be technology innovation, whether it be be a drive for energy efficiency, whether it be the rise of AI and ml, whether it be all of the new silicon that's coming in into the portfolio where customers are gonna have a continuous reason to upgrade. I mean, that's, that's my thought. What do you think? >>Yeah, no, I think, I think that the, the, the objective numbers that are gonna be rolling out Yeah. That are starting to roll out now and in the near future. That's why it's really an exciting time. Yeah. I think those numbers are gonna support your point. Yeah. Because people will look and they'll say, Wait a minute, it used to be a dollar, but now it's $2. That's more expensive. Yeah. But you're getting 10 times as much Yeah. For half of the amount of power boom. And it's, and it's >>Done. Exactly. It's, it's a >>Tco It's, it's no brainer. It's Oh yeah. You, it gets to the point where it's, you look at this rack of amazing stuff that you have a personal relationship with and you say, I can't afford to keep you plugged in anymore. Yeah. >>And Right. >>The power is such a huge component of this. Yeah. It's huge, huge. >>Our customer, I mean, it's always a huge issue, but our customers, especially in Amia with what's going on over there are, are saying, I, you know, I need to upgrade because I need to be more energy efficient. >>Yeah. >>Yeah. I I, we were talking about 20 years from now, so you've been at Dell over 18 years. >>Yeah. It'll be 19 in in May. >>Congratulations. Yeah. What, what commitment, so 19 years from now in your, in your second Dell career. Yeah. What are we gonna be able to say then that perhaps we can't say now? >>Oh my gosh. Wow. 19 years from now. >>Yeah. I love this as an arbitrary number too. This is great. Yeah. >>38 year Dell career. Yeah. >>That might be a record. Yeah. >>And if you'd like to share the winners of Super Bowls and World Series in advance, like the world and the, the sports element act from back to the future. So we can play ball bets power and the >>Power ball, but, but any >>Point building Yeah. I mean this is what, what, what, what do you think ai, what's AI gonna deliver in the next decade? >>Yeah. I, I look, I mean, there are are, you know, global issues that advances in computing power will help us solve. And, you know, the, the models that are being built, the ability to generate a, a digital copy of the analog world and be able to run models and simulations on it is, is amazing. Truly. Yeah. You know, I, I was looking at some, you know, it's very, it's a very simple and pragmatic thing, but I think it's, it, it's an example of, of what could be, we were with one of our technology providers and they, they were, were showing us a digital simulation, you know, a digital twin of a factory for a car manufacturer. And they were saying that, you know, it used to be you had to build the factory, you had to put the people in the factory. You had to, you know, run cars through the factory to figure out sort of how you optimize and you know, where everything's placed. >>Yeah. They don't have to do that anymore. No. Right. They can do it all via simulation, all via digital, you know, copy of, of analog reality. And so, I mean, I think the, you know, the, the, the, the possibilities are endless. And, you know, 19 years ago, I had no idea I'd be sitting here so excited about hardware, you know, here we are baby. I think 19 years from now, hardware still matters. Yeah. You know, hardware still matters. I know software eats the world, the hardware still matters. Gotta run something. Yeah. And, and we'll be talking about, you know, that same type of, of example, but at a broader and more global scale. Well, I'm the knucklehead who >>Keeps waving his phone around going, There's one terabyte in here. Can you believe that one terabyte? Cause when you've been around long enough, it's like >>Insane. You know, like, like I've been to nasa, I live in Texas, I've been to NASA a couple times. They, you know, they talk about, they sent, you know, they sent people to the moon on, on way less, less on >>Too far less in our pocket computers. Yeah. It's, it's amazing. >>I am an optimist on, on where we're going clearly. >>And we're clearly an exciting visionary, like we said, said the gate. It's no surprise that people are using Dell's tech to realize their AI ecosystem dreams. Travis, thank you so much for being here with us David. Always a pleasure. And thank you for tuning in to the Cube Live from Dallas, Texas. My name is Savannah Peterson. We'll be back with more supercomputing soon.

Published Date : Nov 15 2022

SUMMARY :

Travis, thank you so much for being here. You And you get to break it to the cube audience. I had the chance earlier to be in the whisper suite to actually look at the gear. Like, like well, I'll include you in this group, And I know David is as well, sew up And just to be clear, for the kids that will be Give us a price point on one of these things. Yeah. you see the world of high performance computing with your customers. And so at the end of the day, you know, And it's a really exciting time because customers are saying, you know, the same things that, I just wanna emphasize that 18 times faster, and we're talking about orders of magnitude and whatnot you know, the, the disparity of the data, the fact that much of it remains siloed. you have any numbers or, you know, any, any thoughts about where we are in this cycle? you know, if, if I, you think about it as a traditional S curve, I think we're at the first inflection point and but you know, there's a lot of care and feeding that goes along with InfiniBand and the fact that you can do it I got to actually check out the million dollar hardware that you have just There was a sheet on it and we actually unveiled it last night. You know, you said this was a show for hardware nerds. Our three new systems, that has you personally most excited? Oh, personally most excited, you know, for, for credibility at home And then, you know, the near future it'll be, it'll be Intel joining the party Yeah. you know, this is sort of a philosophical question. you know, what, what has moved from a kind of a three year, you know, call it a two to three year upgrade It's not, you know, those things are important, but it's things like power consumption, For half of the amount of power boom. It's, it's a of amazing stuff that you have a personal relationship with and you say, I can't afford to keep you plugged in anymore. Yeah. what's going on over there are, are saying, I, you know, I need to upgrade because Yeah. Wow. 19 years from now. Yeah. Yeah. Yeah. advance, like the world and the, the sports element act from back to the future. what's AI gonna deliver in the next decade? And they were saying that, you know, it used to be you had to build the factory, And so, I mean, I think the, you know, the, the, the, the possibilities are endless. Can you believe that one terabyte? They, you know, they talk about, they sent, you know, they sent people to the moon on, on way less, less on Yeah. And thank you for tuning in to the Cube Live from Dallas,

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Infinidat Power Panel | CUBEconversation


 

[Music] hello and welcome to this power panel where we go deep with three storage industry vets two from infinidat in an analyst view to find out what's happening in the high-end storage business and what's new with infinidat which has recently added significant depth to its executive ranks and we're going to review the progress on infinidat's infinibox ssa a low-latency all-solid state system designed for the most intensive enterprise workloads to do that we're joined by phil bullinger the chief executive officer of it finidet ken steinhardt is the field cto at infinidat and we bring in the analyst view with eric bergener who's the vice president of research infrastructure systems platforms and technologies group at idc all three cube alums gents welcome back to the cube good to see you thanks very much dave good to be here thanks david as always a pleasure phil let me start with you as i mentioned up top you've been top grading your team we covered the herzog news beefing up your marketing and also upping your game and emea and apj go to market recently give us the business update on the company since you became ceo earlier this year yeah dave i'd be happy to you know the uh i joined the company in january and it's been a it's been a fast 11 months uh exciting exciting times at infinidad as you know really beginning last fall the company has gone through quite a renaissance a change in the executive leadership team uh i was really excited to join the company we brought on you know a new cfo new chief human resources officer new chief legal officer operations head of operations and most recently as has been you know widely reported we brought in eric to head up our marketing organization as a cmo and then last week richard bradbury in in london to head up international sales so very excited about the team we brought together it's uh it's resulted in or it's been the culmination of a lot of work this year to accelerate the growth of infinidat and that's exactly what we've done it's the company has posted quarter after quarter of significant revenue growth we've been accelerating our rate and pace of adding large new fortune 500 global 2000 accounts and the results show it definitely the one of the most exciting things i think this year has been infinidat has pretty rapidly evolved from a single product line uh company around the infinibox architecture which is what made us unique at the start and still makes us very unique as a company and we've really expanded out from there on that same common software-defined architecture to the ssa the solid state array which we're going to talk about in some in some depth today and then our backup appliance our data protection appliance as well all running the same software and what we see now in the field uh many customers are expanding quickly beyond you know the traditional infinibox business uh to the other parts of our portfolio and our sales teams in turn are expanding their selling motion from kind of an infinibox approach to a portfolio approach and it's it's really helping accelerate the growth of the company yeah that's great to hear you really got a deep bench and of course you you know a lot of people in the industry so you're tapping a lot of your your colleagues okay let's get into the market i want to bring in uh the analyst perspective eric can you give us some context when we talk about things like ultra low latency storage what's the market look like to you help us understand the profile of the customer the workloads the market segment if you would well you bet so i'll start off with a macro trend which is clearly there's more real-time data being captured every year in fact by 2024 24 of all of the data captured and stored will be real-time and that puts very different performance requirements on the storage infrastructure than what we've seen in years past a lot of this is driven by digital transformation we've seen new workload types come in big data analytics real-time big data analytics and obviously we've got legacy workloads that need to be handled as well one other trend i'll mention that is really pointing up this need for low latency consistent low latency is workload consolidation we're seeing a lot of enterprises look to move to fewer storage platforms consolidate more storage workloads onto fewer systems and to do that they really need low latency consistent low latency platforms to be able to achieve that and continue to meet their service level agreements great thank you for that all right ken let's bring you into the conversation steiny what are the business impacts of of latency i want you to help us understand when and why is high latency a problem what are the positive impacts of having a consistent low latency uh opportunity or option and what kind of workloads and customers need that right the world has really changed i mean when when dinosaurs like me started in this industry the only people that really knew about performance were the people in the data center and then as things moved into online computing over the years then people within your own organization would care about performance if things weren't going well and it was really the erp revolution the 1990s that sort of opened uh people's eyes to the need for performance particularly for storage performance where now it's not just your internal users but your suppliers are now seeing what your systems look like fast forward to today in a web-based internet world everyone can see with customer facing applications whether you're delivering what they want or not and to answer your question it really comes down to competitive differentiation for the users that can deliver a better user customer experience if you and i'm sure everybody can relate if you go online and try to place an order especially with the holiday season coming up if there's one particular site that is able to give you instantaneous response you're more likely to do business there than somebody where you're going to be waiting and it literally is that simple it used to be that we cared about bandwidth and we used to care about ios per second and the third attribute latency really has become the only one that really matters going forward we found that most customers tell us that these days almost anyone can meet their requirements for bandwidth and ios per second with very few outlying cases where that's not true but the ever unachievable zero latency instantaneous response that's always going to be able to give people competitive differentiation in everything that they do and whoever can provide that is going to be in a very good position to help them serve their customers better yeah eric that stat you threw out of 24 real time uh and that that sort of underscores the need but phil i wonder how how this fits if you could talk about how that fits into your tam expansion strategy i think that's the job of of every ceo is to think about the expanding the tam it seems like you know a lot of people might say it's not necessarily the largest market but it's strategic and maybe opens up some downstream opportunities is that how you're thinking about it or based on what ken just said you expect this to to grow over time oh we definitely expect it to grow uh dave you know the the history of infinidat has been around our infinibox product targeting the primary storage market at the at the higher end of that market you know it's we've enjoyed operating in a eight nine 10 billion dollar tan through the years and that it continues to grow and we continue to outpace market growth within that tam which is exciting what this uh what the ssa really does is it opens up a tier of workload performance that we see more and more emerging in the primary data center the infinibox classic infinibox architecture we have very very fast as we say it typically outperforms most of our all-flash uh array competitors but clearly there there are a tier of workloads that are growing in the data center that require very very tight tail latencies and and that segment is certainly growing it's where some of the most demanding workloads are on the infinibox ssa was really built to expand our participation in those segments of the market and as i mentioned up front at the same time also taking that that software architecture and moving it into the the data protection space as well which is a whole nother market space that we're opening up for the company so we really see our tam this year with more of the this portfolio approach expanding quite a bit eric how how do you see it well those real-time applications that you talked about that require that consistent ultra-low latency grow kind of in in parallel with that that time curve you know will they become a bigger part of that the the overall storage team and and the workload mix how does idc see it yeah so so they actually are going to be growing over time and a lot of that's driven by the fact of the expectations that um steinhart mentioned a little bit earlier just on the part of customers right what they expect when they interact with your i.t infrastructure so we see that absolutely growing going forward i will make a quick comment about you know when all flash arrays first hit back in 2012 um in the 10 years since they started shipping they now generate over 80 of the primary revenues out there in in the primary storage arena so clearly they've taken over an interesting aspect of what's going on here is that a lot of companies now write rfps specifically requiring an all-flash array and what's going to be interesting for infinidat is despite the fact that they could deliver better performance than many of those systems in the past they couldn't really go after the business where that rfp was written for an afa spec well now they'll certainly have the opportunity to do that in my estimation that's going to give them access to about an additional 5 billion in tam by 2025 so this is big for them as a company yeah that's a 50 increase in tamp so okay well eric you just set up my my follow-up question to you ken was going to be the tougher questions uh which we've you and i have had some healthy debates about this but i know you'll have answers so so for years you've argued that your cached architecture and magic sauce algorithms if i caught that could outperform all flash arrays we're using spinning disks so eric talked about the sort of check off item but are there other reasons for the change of heart why and why does the world need another afa doesn't this cut against your petabyte scale messaging i wonder if you could sort of add some color to that sure a great question and the good news is infinibox still does typically outperform all flash arrays but usually that's for average of latency performance and we're tending to get because we're a a caching architecture not a tiered architecture and we're caching to dram which is an order of magnitude faster than flash or even storage class memory technologies it's our software magic and that software defined storage approach that we've had that now effectively is extended to solid state arrays and some customers told us that you know we love your performance it's incredible but if you could let us effectively be confident that we're seeing you know some millisecond sub half millisecond performance consistently for every single io you're going to give us competitive differentiation and this is one of the reasons why we chose to call the product a solid state array as opposed to merely an all-flash array the more common ubiquitous term and it's because we're not dependent on a specific technology we're using dram we can use virtually any technology on the back end and in this case we've chosen to use flash but it's the software that is able to provide that caching to the front end dram that makes things different so that's one aspect is it's the software that really makes the difference it's been the software all along and still on this architecture still mentions going to across the multiple products it's still the software it's also that in that class of ultra high performance architecturally because it is based on the infinibox architecture we're able to deliver 100 availability which is another aspect that the market has evolved to come to expect and it's not rocket science or magic how we do it the godfather of computer science john von neumann all the way back in the 1950s theorized all the way back then that the right way to do ultra high availability and integrity in i.t systems of any type is in threes triple redundancy and in our case amazingly we're the only architecture that uses triple redundant active active components for every single mission critical component on the system and that gives a level of confidence to people from an availability perspective to go with that performance that is just unmatched in the market and then bring all of that together with a set it and forget it mentality for ease of use and simplicity of management and as phil mentioned being able to have a single architecture that can address now not only the ultra high performance but across the entire swath of as eric mentioned consolidation which is a key aspect as well driving this in addition to those real-time applications that he mentioned and even being able to take it down into our our infiniguard data protection device but all with the same common base of software common interface common user experience and unmatched availability and we've got something that we really think people are going to like and they've certainly been proving that of late well i was going to ask you you know what makes the the infinibox ssa different but i think you just laid it out but your contention is this is totally unique in the marketplace is that right ken yes indeed this is a unique architecture and i i literally as a computer scientist myself truly am genuinely surprised that no other vendor in the market has taken the wisdom of the godfather of computer science john von neumann and put it into practice except in the storage world for this particular architecture which transcends our entire realm all the way from the performance down to the data protection phil i mean you have a very wide observation space in this industry and a good strong historical perspective do you think the expectations for performance and this notion of ultra low latencies you know becoming more demanding is is there a parallel so first of all why is that we've talked about a little bit but is there a parallel to the way availability remember you could have escalated over the years um because it was such a problem and now it's really become table stakes and that last mile is so hard but what are your thoughts on that i i think i think absolutely dave you know the the hallmark of infinidat is this white glove concierge level customer experience that we deliver and it's it's affirmed uh year after year in unsolicited enterprise customer feedback uh above every other competitor in our space uh infinidat sets itself apart for this um and i think that's a big part of what continues to drive and fuel the growth and success of the company i just want to touch on a couple things that ken and and eric mentioned the ssa absolutely opens up our tan because we get to we get a lot more at bats now but i think a lot of the industry looks at infinidat as well those guys are are hard drive zealots right they've their architecture is all based on rotating disk that's what they believe in and it's a hybrid versus afa world out there and they were increasingly not on the right bus and that's just absolutely not true in that our our neural cache and what ken talked about what made us unique at the start i think actually only increasingly differentiates us going forward in terms of the the set it and forget it the intelligence of our architecture the ability of that dram based cache to adapt so dynamically without any knobs and and configuration changes to massive changes in workload scale and user scale and it does it with no drama in fact most of our customers the most common feedback we get is that your platform just kind of disappears into our data infrastructure we don't think about it we don't worry about it when we install an infiniti an infinidat rack our intentions are never to come back you know we're not there showing up with trays of disk under our arms trying to upgrade a mission-critical platform that's just not our model what the ssa does is it gives our customers choice it's not about infinidat saying that used to be the shiny object now this is our new shiny object please everybody now go buy that what where where we position our ssa is it's a it's a tco latency sla choice that they can make between exactly identical customer experiences so instead of an old hybrid and a new afa we've got that same software architecture set it and forget it the neural cache and customers can choose what back-end persistent store they want based on the tco and the sla that they want to deliver to a given set of applications so probably the most significant thing that i've seen happen in the last six months at infinidat is a lot of our largest customers the the fortune 15s the fortune 50s the fortune 100s who have been long-standing infinidat customers are now on almost every sort of re-tranche of or trancha purchase orders into us we're now seeing a mix we're seeing a mix of some ssa and some classic infinibox because they're mixing and matching in a given data center down a given row these applications need this sla these applications need this la and we're able to give them that choice and frankly we don't we don't intentionally try to steer them one direction or the other they they're smart they do the math they can pick and choose what experience they want knowing that irrespective of what front door they go through into the infinidat portfolio they're going to get that same experience so i'm hearing it's not just a an rfp check off item it's more than that the market is heading in that direction eric's data on on real time and we're certainly seeing that the data-driven applications the injection of ai and you know systems making decisions in in real time um and i i'm also hearing phil that you're building on your core principles i'm hearing the white glove service the media agnostic the set it and forget it sort of principles that you guys were founded on is you're carrying that through to this this opportunity we absolutely are in the reason and you ask a good question before and i want to more completely answer it i think availability and customer experience are incredibly important today more so than ever because data center economics and data center efficiency um are more important than ever before is as customers evaluate what workloads belong in the public cloud what workloads do i want on-prem irrespective of those decisions they're trying to optimize their their operational expenses their capex expenses and so one thing that infinidat has always excelled at is consolidation bringing multiple users multiple workloads into the same common platform in the data center it says floor space and watts and and uh you know storage administration resources but to do consolidation well you've got to be incredibly reliable and incredibly predictable without a lot of fuss and drama associated with it and so i think the thing that has made infinidat really strong through the years with being a very good consolidation platform is more important now than ever before in in the enterprise storage space because it is really about data center efficiency and uh administration efficiency associated with that yeah thank you for that phil now actually ken let me come back to you i want to ask you a question about consolidation and you and i and and doc our business friend rest his soul have had some some great conversations about this over time but but as you consolidate people are sometimes worried about the blast radius could you address that concern sure well um phil alluded to software and uh it is the cornerstone of everything we bring to the table and it's not just that deep learning that transcends all the intelligence phil talked about in terms of that full wide range of product it's also protection of data across multiple sites and in multiple ways so we were very fortunate in that when we started to create this product since it is a modern product we got to start with a clean sheet of paper and basically look at everything that had been done before and even with some of the very people who created some of the original software for replication in the market were able to then say if i could do it again how would i do it today and how would it be better so we started with local replication and snapshot technology which is the foundation for being able to do full active active replication across two sites today where you can have true zero rpo no data loss even in the face of any kind of failure of a site of a server of a network of a storage device of a connection as well as zero rto immediate consistent operation with no human intervention and we can extend from that out to remote sites literally anywhere in the world in multiples where you can have additional copies of information and at any of them you can be using not only for protection against natural disasters and floods and things like that but from a cyber security perspective immutable snapshots being able to provide data that you know the bad actors can't compromise in multiple locations so we can protect today against virtually any kind of failure scenario across the swath of infinibox or infinibox ssa you can even connect infinite boxes and infinibox ssas because they are the same architecture exactly as phil said what we're seeing is people deploying mostly infinibox because it addresses the wide swath from a consolidation perspective and usually just infinibox ssa for those ultra high performance environments but the beauty of it is it looks feels runs and operates as that one single simple environment that's set it and forget it and just let it run okay so you can consolidate with with confidence uh let's end with the the independent analyst perspective eric you know how do you see this offering what do you think it means for the market is this a new category is it an extension to an existing space how do you look at that uh so i don't see it as a new category i mean it clearly falls into the current definition of afas i think it's more important from the point of view of the customer base that likes this architecture likes the availability the functionality the flexibility that it brings to the table and they can leverage it with tier zero workloads which was something that in the past they didn't have that latency consistency to do that you know i'll just make one one final comment on the software side as well so the reason software is eating the world mark andreessen is basically because of the flexibility the ease of use and the economics and if you take a look at how this particular vendor infinidat designed their product with a software-based definition they were able to swap out underneath and create a different set of characteristics with this new platform because of the flexibility in the software design and that's critical one if you think about how software is dominating so today for 2021 68 of the revenue in the external storage market that's the size of the software defined storage market that's going to be going to almost 80 by 2024 so clearly things are moving in the direction of systems that are defined in a software-defined manner yeah and data is eating software which is why you're going to need ultra low latency um okay we got to wrap it eric you've just published a piece uh this summer called enterprise storage vendor infinidat expands total available market opportunities with all flash system introduction i'm sure they can get that on your website here's a little graphic that shows you how to get that but so guys thanks so much for coming on the cube congratulations on the progress and uh we'll be watching thanks steve thanks very much dave thank you as always a pleasure all right thank you for watching this cube conversation everybody this is dave vellante and we'll see you next time [Music] you

Published Date : Nov 9 2021

SUMMARY :

the market segment if you would

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Breaking Analysis: Can anyone tame the identity access beast? Okta aims to try...


 

>> From "theCUBE" studios in Palo Alto in Boston, bringing you data-driven insights from "theCUBE" in ETR. This is breaking analysis with Dave Vellante. >> Chief Information Security Officer's site trust, is the number one value attribute, they can deliver to their organizations. And when it comes to security, identity is the new attack surface. As such identity and access management, continue to be the top priority among technology decision makers. It also happens to be one of the most challenging and complicated areas of the cybersecurity landscape. Okta, a leader in the identity space has announced its intent to converge privileged access and Identity Governance in an effort to simplify the landscape and re-imagine identity. Our research shows that interest in this type of consolidation is very high, but organizations believe technical debt, compatibility issues, expense and lack of talent are barriers to reaching cyber nirvana, with their evolving Zero-Trust networks. Hello and welcome to this week's Wikibon CUBE insights, powered by ETR. In this breaking analysis, we'll explore the complex and evolving world of identity access and privileged account management, with an assessment of Okta's market expansion aspirations and fresh data from ETR, and input from my colleague Eric Bradley. Let's start by exploring identity and why it's fundamental to digital transformations. Look the pandemic accelerated digital and digital raises the stakes in cybersecurity. We've covered this extensively, but today we're going to drill into identity, which is one of the hardest nuts to crack in security. If hackers can steal someone's identity, they can penetrate networks. If that someone has privileged access to databases, financial information, HR systems, transaction systems, the backup corpus, well. You get the point. There are many bespoke tools to support a comprehensive identity access management and privilege access system. Single sign-on, identity aggregation, de-duplication of identities, identity creation, the governance of those identities, group management. Many of these tools are open source. So you have lots of vendors, lots of different systems, and often many dashboards. Practitioners tell us that it's the paper cuts that kill them, patches that aren't applied, open ports, orphan profiles that aren't disabled. They'd love to have a single dashboard, but it's often not practical for large organizations because of the bespoke nature of the tooling and the skills required to manage them. Now, adding to this complexity, many organizations have different identity systems for privileged accounts, the general employee population and customer identity. For example, around 50 percent of ETR respondents in a recent survey use different systems for workforce identity and consumer identity. Now this is often done because the consumer identity is a totally different journey. The consumer is out in the wild and takes an unknown, nonlinear path and then enters the known space inside a brand's domain. The employee identity journey is known throughout. You go onboarding, to increasing responsibilities and more access to off-boarding. Privileged access may even have different attributes, does usually like no email and, or no shared credentials. And we haven't even touched on the other identity consumers in the ecosystem like selling partners, suppliers, machines, etcetera. Like I said, it's complicated and meeting the needs of auditors is stressful and expensive for CSOs. Open chest wounds, such as sloppy histories of privileged access approvals, obvious role conflicts, missing data, inconsistent application of policy and the list goes on. The expense of securing digital operations goes well beyond the software and hardware acquisition costs. So there's a real need and often desire, to converge these systems. But technical debt makes it difficult. Companies have spent a lot of time, effort and money on their identity systems and they can't just rip and replace. So they often build by integrating piece parts or they add on to their Quasi-integrated monolithic systems. And then there's the whole Zero-Trust concept. It means a lot of different things to a lot of different people, but folks are asking if I have Zero-Trust, does it eliminate the need for identity? And what does that mean for my architecture, going forward. So, let's take a snapshot of some of the key players in identity and PAM, Privileged Access Management. This is an X-Y graph that we always like to show. It shows the net score or spending velocity, spending momentum on the vertical axis and market share or presence in the ETR dataset on the horizontal axis. It's not like revenue market share. It's just, it's mentioned market share if you will. So it's really presence in the dataset. Now, note the chart insert, the table, which shows the actual data for Net Score and Shared In, which informs the position of the dot. The red dotted line there, it indicates an elevated level. Anything over 40 percent that mark, we consider the strongest spending velocity. Now within this subset of vendors that we've chosen, where we've tried to identify some, most of them are pure plays, in this identity space. You can see there are six above that 40 percent mark including Zscaler, which tops the charts, Okta, which has been at or near the top for several quarters. There's an argument by the way, to be made that Okta and Zscaler are on a collision course as Okta expands it's TAM, but let's just park that thought for a moment. You can see Microsoft with a highly elevated spending score and a massive presence on the horizontal axis, CyberArk and SailPoint, which Okta is now aiming to disrupt and Auth zero, which Okta officially acquired in may of this year, more on that later now. Now, below that 40 percent mark you can see Cisco, which is largely acquired companies in order to build its security portfolio. For example, Duo which focuses on access and multi-factor authentication. Now, word of caution, Cisco and Microsoft in particular are overstated because, this includes their entire portfolio of security products, whereas the others are more closely aligned as pure plays in identity and privileged access. ThycotyicCentrify is pretty close to that 40 percent mark and came about as a result of the two companies merging in April of this year. More evidence of consolidation in this space, BeyondTrust is close to the red line as well, which is really interesting because this is a company whose roots go back to the VAX VMS days, which many of you don't even know what a VAX VMS is in the mid 1980s. It was the mini computer standard and the company has evolved to provide more modern PAM solutions. Ping Identity is also notable in that, it essentially emerged after the dot com bust in the early 2000s as an identity solution provider for single sign-on, SSO and multifactor authentication, MFA solutions. In IPO'd in the second half of 2019, just prior to the pandemic. It's got a $2 billion market cap-down from its highs of around $3 billion earlier this year and last summer. And like many of the remote work stocks, they bounced around, as the reopening trade and lofty valuations have weighed on many of these names, including Okta and SailPoint. Although CyberArk, actually acted well after its August 12th earnings call as its revenue growth about doubled year on year. So hot space and a big theme this year is around Okta's acquisition of Auth zero and its announcement at Oktane 2021, where it entered the PAM market and announced its thrust to converge its platform around PAM and Identity Governance and administration. Now I spoke earlier this week with Diya Jolly, who's the Chief Product Officer at Okta and I'll share some of her thoughts later in this segment. But first let's look at some of the ETR data from a recent drill down study that our friends over there conducted. This data is from a drill down that was conducted early this summer, asking organizations how important it is to have a single dashboard for access management, Identity Governance and privileged access. This goes directly to Okta strategy that it announced this year at it's Oktane user conference. Basically 80 percent of the respondents want this. So this is no surprise. Now let's stay on this theme of convergence. ETR asks security pros if they thought convergence between access management and Identity Governance would occur within the next three years. And as you can see, 89% believe this is going to happen. They either strongly agree, agree, or somewhat agree. I mean, it's almost as though the CSOs are willing this to occur. And this seemingly bodes well for Okta, which in April announced its intent to converge PAM and IGA. Okta's Diya jolly stressed to me that this move was in response to customer demand. And this chart confirms that, but there's a deeper analysis worth exploring. Traditional tools of identity, single sign-on SSO and multi-factor authentication MFA, they're being commoditized. And the most obvious example of this is OAuth or Open Authorization. You know, log in with Twitter, Google, LinkedIn, Amazon, Facebook. Now Okta currently has around a $35 billion market cap as of today, off from its highs, which were well over 40 billion earlier this year. Okta stated, previously stated, total addressable market was around 55 billion. So CEO, Todd McKinnon had to initiate a TAM expansion play, which is the job of any CEO, right? Now, this move does that. It increases the company's TAM by probably around $20 to $30 billion in our view. Moreover, the number one criticism of Okta is, "Your price is too high." That's a good problem to have I say. Regardless, Okta has to think about adding more value to its customers and prospects, and this move both expands its TAM and supports its longer-term vision to enable a secure user-controlled ubiquitous, digital identity, supporting federated users and data within a centralized system. Now, the other thing Jolly stressed to me is that Okta is heavily focused on the user experience, making it simple and consumer grade easy. At Oktane 21, she gave a keynote laying out the company's vision. It was a compelling presentation designed to show how complex the problem is and how Okta plans to simplify the experience for end users, service providers, brands, and the overall technical community across the ecosystem. But look, there are a lot of challenges, the company faces to pull this off. So let's dig into that a little bit. Zero-Trust has been the buzz word and it's a direction, the industry is moving towards, although there are skeptics. Zero-Trust today is aspirational. It essentially says you don't trust any user or device. And the system can ensure the right people or machines, have the proper level of access to the resources they need all the time, with a fantastic user experience. So you can see why I call this nirvana earlier. In previous breaking analysis segments, we've laid out a map for protecting your digital identity, your passwords, your crypto wallets, how to create Air Gaps. It's a bloody mess. So ETR asked security pros if they thought a hybrid of access management and Zero-Trust network could replace their PAM systems, because if you can achieve Zero-Trust in a world with no shared credentials and real-time access, a direction which Diya jolly clearly told me Okta is headed, then in theory, you can eliminate the need for Privileged Access Management. Another way of looking at this is, you do for every user what you do for PAM users. And that's how you achieve Zero-Trust. But you can see from this picture that there's more uncertainty here with nearly 50 percent of the sample, not in agreement that this is achievable. Practitioners in Eric Bradley's round tables tell us that you'll still need the PAM system to do things, like session auditing and credential checkouts and other things. But much of the PAM functionality could be handled by this Zero-Trust environment we believe. ETR then asks the security pros, how difficult it would be to replace their PAM systems. And this is where it gets interesting. You can see by this picture. The enthusiasm wanes quite a bit when the practitioners have to think about the challenges associated with replacing Privileged Access Management Systems with a new hybrid. Only 20 percent of the respondents see this as, something that is easy to do, likely because they are smaller and don't have a ton of technical debt. So the question and the obvious question is why? What are the difficulties and challenges of replacing these systems? Here's a diagram that shows the blockers. 53 percent say gaps in capabilities. 26 percent say there's no clear ROI. IE too expensive and 11 percent interestingly said, they want to stay with best of breed solutions. Presumably handling much of the integration of the bespoke capabilities on their own. Now speaking with our Eric Bradley, he shared that there's concern about "rip and replace" and the ability to justify that internally. There's also a significant buildup in technical debt, as we talked about earlier. One CSO on an Eric Bradley ETR insights panel explained that the big challenge Okta will face here, is the inertia of entrenched systems from the likes of SailPoint, Thycotic and others. Specifically, these companies have more mature stacks and have built in connectors to legacy systems over many years and processes are wired to these systems and would be very difficult to change with skill sets aligned as well. One practitioner told us that he went with SailPoint almost exclusively because of their ability to interface with SAP. Further, he said that he believed, Okta would be great at connecting to other cloud API enabled systems. There's a large market of legacy systems for which Okta would have to build custom integrations and that would be expensive and would require a lot of engineering. Another practitioner said, "We're not implementing Okta, but we strongly considered it." The reason they didn't go with was the company had a lot of on-prem legacy apps and so they went with Microsoft Identity Manager, but that didn't meet the grade because the user experience was subpar. So they're still searching for a solution that can be good at both cloud and on-prem. Now, a third CSO said, quote, " I've spent a lot of money, writing custom connectors to SailPoint", and he's stressed a lot of money, he said that several times. "So, who was going to write those custom connectors for me? Will Okta do it for free? I just don't see that happening", end quote. Further, this individual said, quote, "It's just not going to be an easy switch. And to be clear, SailPoint is not our PAM solution. That's why we're looking at CyberArk." So the complexity that, unquote. So the complexity and fragmentation continues. And personally I see this as a positive trend for Okta, if it can converge these capabilities. Now I pressed Okta's Diya Jolly on these challenges and the difficulties of replacing them over to our stacks of the competitors. She fully admitted, this was a real issue But her answer was that Okta is betting on the future of microservices and cloud disruption. Her premise is that Okta's platform is better suited for this new application environment, and they're essentially betting on organizations modernizing their application portfolios and Okta believes that it will be ultimately a tailwind for the company. Now let's look at the age old question of best of breed versus incumbent slash integrated suite. ETR and it's drilled down study ask customers, when thinking about identity and access management solutions, do you prefer best of breed and incumbent that you're already using or the most cost efficient solution? The respondents were asked to force rank one, two and three, and you can see, incumbent just edged out best in breed with a 2.2 score versus a 2.1, with the most cost-effective choice at 1.7. Now, overall, I would say, this is good news for Okta. Yes, they faced the issues that we brought up earlier but as digital transformations lead to modernizing much of the application portfolio with container and microservices, Okta will be in a position, assuming it continues to innovate, to pick up much of this business. And to the point earlier, where the CSO told us they're going to use both SailPoint and CyberArk. When ETR asked practitioners which vendors are in the best position to benefit from Zero-Trust, the Zero-Trust trend, the answers were not surprisingly all over the place. Lots of Okta came up. Zscaler came up a lot too, hmm. There's that collision course. But plenty of SailPoint, Palo Alto, Microsoft, Netskope, Dichotic, Centrify, Cisco, all over the map. So now let's look specifically at how practitioners are thinking about Okta's latest announcements. This chart shows the results of the question. Are you planning to evaluate Okta's recently announced Identity Governance and PAM offerings? 45 to nearly 50 percent of the respondents either were already using or plan to evaluate, with just around 40 percent saying they had no plans to evaluate. So again, this is positive news for Okta in our view. The huge portion of the market is going to take a look at what Okta's doing. Combined with the underlying trends that we shared earlier related to the need for convergence, this is good news for the company. Now, even if the blockers are too severe to overcome, Okta will be on the radar and is on the radar as you can see from this data. And as with the Microsoft MIM example, the company will be seen as increasingly strategic, Okta that is, and could get another bite at the apple. Moreover, Okta's acquisition of Auth zero is strategically important. One of the other things Jolly told me is they see initiative starting both from devs and then hand it over to IT to implement, and then the reverse where IT may be the starting point and then go to devs to productize the effort. The Auth zero acquisition gives Okta plays in both games, because as we've reported earlier, Okta wasn't strong with the devs, Auth zero that was their wheelhouse. Now Okta has both. Now on the one hand, when you talk to practitioners, they're excited about the joint capabilities and the gaps that Auth zero fills. On the other hand, it takes out one of Okta's main competitors and customers like competition. So I guess I look at it this way. Many enterprises will spend more money to save time. And that's where Okta has traditionally been strong. Premium pricing but there's clear value, in that it's easier, less resources required, skillsets are scarce. So boom, good fit. Other enterprises look at the price tag of an Okta and, they actually have internal development capabilities. So they prefer to spend engineering time to save money. That's where Auth zero has seen its momentum. Now Todd McKinnon and company, they can have it both ways because of that acquisition. If the price of Okta classic is too high, here's a lower cost solution with Auth zero that can save you money if you have the developer talent and the time. It's a compelling advantage, that's unique. Okay, let's wrap. The road to Zero-Trust networks is long and arduous. The goal is to understand, support and enable access for different roles, safely and securely, across an ecosystem of consumers, employees, partners, suppliers, all the consumers, (laughs softly) of your touch points to your security system. You've got to simplify the user experience. Today's kluge of password, password management, security exposures, just not going to cut it in the digital future. Supporting users in a decentralized, no-moat world, the queen has left her castle, as I often say is compulsory. But you must have federated governance. And there's always going to be room for specialists in this space. Especially for industry specific solutions for instance, within healthcare, education, government, etcetera. Hybrids are the reality for companies that have any on-prem legacy apps. Now Okta has put itself in a leadership position, but it's not alone. Complexity and fragmentation will likely remain. This is a highly competitive market with lots of barriers to entry, which is both good and bad for Okta. On the one hand, unseating incumbents will not be easy. On the other hand, Okta is both scaling and growing rapidly, revenues are growing almost 50% per annum and with it's convergence agenda and Auth zero, it can build a nice moat to its business and keep others out. Okay, that's it for now. Remember, these episodes are all available as podcasts, wherever you listen, just search braking analysis podcast, and please subscribe. Thanks to my colleague, Eric Bradley, and our friends over at ETR. Check out ETR website at "etr.plus" for all the data and all the survey action. We also publish a full report every week on "wikibon.com" and "siliconangle.com". So make sure you check that out and browse the breaking analysis collection. There are nearly a hundred of these episodes on a variety of topics, all available free of charge. Get in touch with me. You can email me at "david.vellante@siliconangle.com" or "@dvellante" on Twitter. Comment on our LinkedIn posts. This is Dave Vellante for "theCUBE" insights powered by ETR. Have a great week everybody. Stay safe, be well And we'll see you next time. (upbeat music)

Published Date : Aug 20 2021

SUMMARY :

with Dave Vellante. and the skills required to manage them.

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Antonio Neri, HPE | HPE Discover 2021


 

>>Yeah, >>approximately two years after HP split into two separate companies, antonioni Ranieri was named president and Ceo of Hewlett Packard Enterprise. Under his tenure, the company has streamlined its operations, sharpened his priorities, simplified the product portfolio and strategically aligned its human capital with key growth initiatives. He's made a number of smaller but high leverage acquisitions and return the company to growth while affecting a massive company wide pivot to an as a service model. Welcome back to HPD discovered 2021. This is Dave Volonte for the cube and it's my pleasure to welcome back Antonio Neary to the program. Antonio it's been a while. Great to see you again. >>Hi, Dave. Thanks for having me. >>That's really our pleasure. It was just gonna start off with the big picture. Let's talk about trends. You're a trend spotter. What do you see today? Everybody talks about digital transformation. We had to force marks to digital last year. Now it's really come into focus. But what are the big trends that you're seeing that are affecting your customers transformations? >>Well, Dave, I mean obviously we have been talking about digital transformation for some time uh in our view is no longer a priority is a strategic imperative. And through the last 15 months or so since we have been going through the pandemic, we have seen that accelerated to a level we haven't never seen before. And so what's going on is that we live in a digital economy and through the pandemic now we are more connected than ever. We are much more distributed than ever before and an enormous amount of data is being created and that data has tremendous value. And so what we see in our customer's name, more connectivity, they need a platform from the edge to the cloud to manage all the data and most important they need to move faster and extracting that inside that value from the data and this is where HP is uniquely positioned to deliver against those experiences and way we haven't imagined before. >>Yeah, we're gonna dig into that now, of course you and I have been talking about data and how much data for decades, but I feel like we're gonna look back at 2030 and say, wow, we never, we're not gonna do anything like that. So we're really living in a data centric era as the curves are going exponential, What do you see? How do you see customers handling this? How are they thinking about the opportunities? >>Well, I think, you know, customer realized now that they need to move faster, they need to absolutely be uh much more agile and everything. They do, they need to deploy a cloud experience for all the work clothes and data that they manage and they need to deliver business outcomes to stay ahead of the competition. And so we believe technology now plays even a bigger role and every industry is a technology industry in many ways, every company, right, is a technology company, whether your health care, your manufacturer, your transportation company, you are an education, everybody needs more. It no less. It but at the same time they want the way they want to consumer dave is very different than ever before, right? They want an elastic consumption model and they want to be able to scale up and down based on the needs of their enterprise. But if you recall three years ago, I knew and I had this conversation, I predicted that enterprise of the future will be edge century, cloud enable and data driven. The edge is the next frontier, we said in 2018 and think about it, you know, people now are working remotely and that age now is much more distribute than we imagined before. Cloud is no longer a destination, it is an experience for all your apps and data, but now we are entering what we call the edge of insight, which is all about that data driven approach and this is where all three have to come together in ways that customer did envision before and that's why they need help. >>So I see that, I see the definition of cloud changing, it's no longer a set of remote services, you know, somewhere up there in the cloud, it's expanding on prem cross clouds, you mentioned the edge and so that brings complexity. Every every company is a technology company but they may not be great at technology. So it seems that there are some challenges around there, partly my senses, some of some of what you're trying to do is simplify that for your customers. But what are the challenges that your customers are asking you to solve? >>Well, the first they want a consistent and seamless experience, whatever that application and data lives, so, you know, for them, you know, they want to move away from running it to innovate in our 90 and then obviously they need to move much faster. As I said earlier about this data driven approaches. So they need help because obviously they need to digitize every every aspect of the company, but at the same time they need to do it in a much more cost effective way. So they're asking for subject matter expertise on process engineering. They're asking for the fighting the right mix of hybrid experiences from the edge to cloud and they need to move much faster at scale in deploying technologies like Ai deep learning and machine learning and Hewlett Packard Enterprise uh is extremely well positioned because we have been building an age to club platform where you provide connectivity where you bring computing and storage uh in a softer, define scalable way that you can consume as a service. And so we have great capabilities without HP Point next technology services and advice and run inside. But we have a portfolio with HP Green Lake, our cloud services, the cloud that comes to you that are addressing the most critical data driven warlords. >>Probably about 24 months ago you announced that HP was was going to basically go all in on as a service and get there by by 2022 for all your solutions. I gotta get, I gotta say you've done a good job communicating the Wall Street, I think, I think culturally you've really done a good job of emphasizing that to your, to the workforce. Uh, but but how should we measure the progress that you've made toward that goal? How our customers responding? I I know how the markets responding, you know, three or four year big competitors have now announced. But how should we measure, you know, how you're tracking to that goal? >>Well, I think, you know, the fact that our competitors are entering the other service market is a validation that our vision was right. And that's that's that's good because in the end, you know, it tells us we are on the right track. However, we have to move much faster than than ever before. And that's why we constantly looking for ways to go further and faster. You're right. The court of this is a cultural transformation. Engineering wise, once you state, once you state the North Star, we need to learn our internal processes to think Cloud first and data first versus infrastructure. And we have made great progress. The way we measure ourselves. Dave is very simple is by giving a consistent and transparent report on our pivot in that financial aspect of it, which is what we call the annualized revenue run rate, which we have been disclosed enough for more than a year and a half. And this past quarter grew 30% year over year. So we are on track to deliver a 30-40% Kegel that we committed two years ago And this business going to triple more than uh more than one year from now. So it's gonna be three times as bigger as we enter 2022 and 2023. But in the end, it's all about the experience you deliver and that's why architecturally uh while we made great progress. I know there is way more work to be done, but I'm really excited because what we just announced here this week is just simply remarkable. And you will see more as we become more a cloud operating driven company in the in the next months and years to come. >>I want to ask you kind of a personal question. I mean, COVID-19 is you know, sharpened our sensitivity and empathy to to a lot of different things. Uh and I think uh ceos in your position of a large tech company or any large company, they really can't just give lip service to things like E. S. G. Or or ethical uh digital transformation, which is something that you've talked about in other words, making sure that it's inclusive. Everybody is able to participate in this economy and not get left behind. What does this mean to you personally? >>Well, they remember I'm in a privileged position, right? Leading a company like Hewlett Packard Enterprise that has Hewlett and Packard on the brand is an honor, but it's also a big responsibility. Let's remember what this company stands for and what our purpose is, which is to advance the way people live and work, and in that we have to be able to create a more equitable society and use this technology to solve some of the biggest societal challenge you have been facing The last 18 months has been really hard on a number of dimensions, not just for the business but for their communities. Uh, we saw disruption, we saw hardships on the financial side, we saw acts of violence and hatred. Those are completely unacceptable. But if we work together, we can use these technologies to bring the community together and to make it equitable. And that's one is one of my passion because as we move into this digital economy, I keep saying that connecting people is the first step and if you are not connected, you're not going to participate. Therefore we cannot afford to create a digital economy for only few. And this is why connectivity has to become an essential service, not different than water and electricity. And that's why I have passion and invest my own personal time working with entities like World Economic Forum, educating our government, right, Which is very important because both the public sector and the private sector have to come together. And then from the technology standpoint, we have to architect these things that are commercially accessible and viable to everyone. And so it's uh it's I will say that it's not just my mission. Uh this is top of mind for many of my colleagues ceos that talked all the time and you can see of movement, but at the same time it's good for business because shareholders now want to invest in companies that take care about this, how we make, not just a word more inclusive and equitable, but also how we make a more sustainable and we with our technologies, we can make the world way more sustainable with circular economy, power, efficiency and so forth. So a lot of work to be done dave but I'm encouraged by the progress but we need to do way way more. >>Thank you for that Antonio. I want to ask you about the future and I want to ask you a couple of different angles. So I want to start with the edge. So it seems to me that you're you're building this vision of what I call a layer that abstracts the underlying complexity of the whether it's the public cloud across clouds on prem and and and the edge and it's your job to simplify that. So I as the customer can focus on more strategic initiatives and that's clearly the vision that you guys are setting forth on. My question is is how far do you go on the edge? In other words, it seems to me that Aruba for example, for example, awesome acquisition could go really, really deep into the far edge, maybe other parts of your portfolio, you're kind of more looking at horizontal. How should we think about HP. Es, positioning and participation in that edge opportunity? >>Well, we believe we are becoming one of the merger leaders at the intelligent edge. Right? These edges becoming way more intelligent. We live in a hyper connected world and that will continue to grow at an exponential pace. Right? So today we we may have billions of people and devices pursue. We're entering trillions of things that will be connected to the network. Uh, so you need a platform to be able to do with the scale. So there is a horizontal view of that to create these vertical experiences which are industry driven. Right? So one thing is to deliver a vertical experience in healthcare versus manufacturer transportation. And so we take a really far dave I mean, to the point that we just, you know, put into space 256 miles above the Earth, a supercomputer that tells you we take a really far, but in the end, it's about acting where the data is created and bringing that knowledge and that inside to the people who can make a difference real time as much as possible. And that's why I start by connecting things by bringing a cloud experience to that data, whatever it lives because it's cheaper and it's way more economical and obviously there's aspects of latest in security and compliance. They have to deal with it and then ultimately accelerate that inside into some sort of outcome. And we have many, many use cases were driving today and Aruba is the platform by the way, which we have been using now to extend from the edge all the way to the core into the cloud business. And that's why you HP has unique set of assets to deliver against that opportunity. >>Yes, I want to talk about some of the weapons you have in your arsenal. You know, some people talk about, hey, well we have to win the architectural battle for hybrid cloud. I've heard that statement made, certainly HP is in that battle. It's not a zero sum game, but you're a player there. And so when I, when I look at as a service, great, you're making progress there. But I feel like there's more, there's, there's architecture there, you're making acquisitions, you're building out as moral, which is kind of an interesting data platform. Uh, and so I want to ask you how you see the architecture emerging and where H. P. S sort of value add, I. P. Is your big player and compute you've got actually, you've got chops and memory disaggregate asian, you've done custom silicon over the years. How how should we think about your contribution to the next decade of innovation? >>Well, I think it's gonna come different layers of what we call the stock, right? Obviously, uh, we have been known for an infrastructure company, but the reality is what customers are looking for. Our integrated solutions that are optimized for the given world or application. So they don't have to spend time bringing things together. Right? And and spend weeks sometimes months when they can do it in just in a matter of minutes a day so they can move forward innovative on I. T. And so we were really focused on that connectivity as the first step. And Aruba give us an enormous rich uh through the cloud provisioning of a port or a wifi or a one. As you know, as we move to more cloud native applications. Much of the traffic through the connectivity will go into the internet, not through the traditional fixed networks. And that's what we did acquisitions like Silver Peak because now we can connect all your ages and all your clouds in an autonomous softer. The final way as we go to the other spectrum. Right? We talk about one load optimization and uh for us H. P. S my role is the recipe by which we bring the infrastructure and the software in through that integrated solution that can run autonomously that eventually can consume as a service. And that's why we made the introduction here of HP Green like Lighthouse, which is actually a fully optimised stack. They with the push of a bottom from HP Green Lake cloud platform, we can deploy whatever that that is required and then be able to Federated so we can also address other aspects like disaster recovery and be able to share all the knowledge real time. Swarm learning is another thing that people don't understand. I mean if you think about it. So I'm learning is a distributed Ai learning ecosystem and think about what we did with the D. C. Any in order to find cures for Alzheimer's or dementia. But so I'm learning is going to be the next platform sitting on this age to cloud architecture. So that instead of people worrying about sharing data, what we're doing is actually sharing insights And be able to learn through these millions of data points that they can connect with each other in a secure way. Security is another example, right? So today on an average takes 28 days to find a bridge in your enterprise with project Aurora, which we're going to make available at the end of the year by the end of the year. We actually can address zero day attacks within seconds. And then we're work in other areas like disaster recovery when you get attacked. Think about the ransom ramp somewhere that we have seen in the last few weeks, right? You know, God forbid you have to pay for it. But at the same time, recovery takes days and weeks. Sometimes we are working on technology to do it within 23 seconds. So this is where HP can place across all spectrums of the stack And at the same time of course people expect us to innovate in infrastructure layer. That's why we also partner with companies like Intel were with the push of a bottom. If you need more capacity of the court, you don't have to order anything. She's pushed the bottle, we make more calls available so that that warlord can perform and when you don't need it, shut it off so you don't have to pay for it. And last finalist, you know, I will say for us is all about the consumption availability of our solutions And that's what I said, you know, in 2019 we will make available everything as a service by 2022. You know, we have to say as you know, there is no need to build the church for Easter Sunday when you can rent it for that day. The point here is to grow elastically. And the fact that you don't need to move the data is already a cost savings because cost of aggression data back and forth is enormous and customers also don't want to be locked in. So we have an open approach and we have a true age to cloud architecture and we are focusing on what is most valuable aspect for the customer, which is ultimately the data. >>Thank you for that. One of the other things I wanted to ask you about, again, another weapon in your arsenal is you mentioned supercomputing before. Up in space, we're on the cusp of exa scale and that's the importance of high performance computing. You know, it used to be viewed as just a niche. I've had some great conversations with DR go about this, but that really is the big data platform, if you will. Uh can I wonder if you could talk a little bit about how that fits into the future. Your expertise in HPC, you're obviously a leader in that space. What's the fit with this new vision you're laying out? >>Well, HPC, high performance computing in memory computer are the backbone to be able to manage large data sets at massive scale. Um, and, you know, deployed technologies like deep learning or artificial intelligence for this massive amount of data. If we talked about the explosion of data all around us and uh, you know, and the algorithms and the parameters to be able to extract inside from the day is getting way more complex. And so the ability to co locate data and computed a massive scale is becoming a necessity, whether it's in academia, whether it's in the government obviously to protect your, your most valuable assets or whether it is in the traditional enterprise. But that's why with the acquisition of cray as G. I. And our organic business, we are absolutely the undisputed leader to provide the level of capabilities. And that's why we are going to build five of the top six exa scale systems, which is basically be able to process the billion billion, meaning billion square transactions per second. Can you imagine what you can do with that? Right. What type of problems you can go solve climate problems? Right. Um you know, obviously be able to put someone back into the moon and eventually in mars, you know, the first step to put that supercomputer as an edge computer into the international space station. It's about being able to process data from the images that take from the ice caps of the of the earth to understand climate changes. But eventually, if you want to put somebody in in into the Marks planet, you have to be able to communicate with those astronauts as they go and you know, you can't afford the latency. Right? So this is what the type of problems we are really focused on. But HPC is something that we are absolutely super committed and it's something that honestly, we have the full stack from silicon to software to the system performance that nobody else has in the industry. >>Well, I think it's a real tailwind for you because the industry is moving in that direction and everybody talks about the data and workloads are shifting. We used to be uh I got O. L. T. P. And I got reporting. Now you look at the workloads, there's so much diversity so I'll give you the last word. What what really is the most exciting to you about the future of HPV? >>Well, I'm excited about the innovation will bring it to the market and honestly as the Ceo I care about the culture of the company. For me, the last almost 3.5 years have been truly remarkable. As you said at the beginning, we are transforming every aspect of this company. When I became Ceo I had three priorities for myself. One is our customers and partners. That's why we do these events right to communicate, communicate, communicate. They are our North Star, that's why we exist. Second is our innovation right? We compete and win with the best innovation, solving the most complex problems in a sustainable and equitable way. And third is the culture of the company, which are the core is how we do things in our Team members and employees. You know, I represent my colleagues here, the 60,000 strong team members that had incredible passion for our customers and to make a contribution every single day. And so for me, I'm very optimistic about what we see the recovery of the economy and the possibilities of technology. Uh, but ultimately, you know, we have to work together hand in hand and I believe this company now is absolutely on the right track to not just be relevant, but really to make a difference. And remember That in the end we we have to be a force for good. And let's not forget that while we do all of this, we have some farm with technology. We have to also help some, uh, to address some of the challenges we have seen in the last 18 months and H. P. E. is a whole different company uh, that you knew 3.5 years ago. >>And as you said, knowledge is the right thing to do. It's good. It's good for business Antonio. Neary, thanks so much for coming back to the cube is always a pleasure to see you. >>Thanks for having me. Dave and >>thank you for watching this version of HP discover 2021 on the cube. This is David want to keep it right there for more great coverage. Mm

Published Date : Jun 22 2021

SUMMARY :

Great to see you again. What do you see today? the edge to the cloud to manage all the data and most important they need to move faster era as the curves are going exponential, What do you see? we said in 2018 and think about it, you know, people now are working remotely and you know, somewhere up there in the cloud, it's expanding on prem cross clouds, you mentioned the edge and But we have a portfolio with HP Green Lake, our cloud services, the cloud that comes to you But how should we measure, you know, how you're tracking to in the end, you know, it tells us we are on the right track. What does this mean to you personally? that talked all the time and you can see of movement, but at the same time it's good for business I want to ask you about the future and I want to ask you a couple of different angles. to the point that we just, you know, put into space 256 miles above Uh, and so I want to ask you You know, we have to say as you know, there is no need to build the church for Easter Sunday when you can rent One of the other things I wanted to ask you about, again, another weapon in your arsenal is you mentioned someone back into the moon and eventually in mars, you know, the first step What what really is the most exciting to you about the future of HPV? And remember That in the end we we have to be a force for good. And as you said, knowledge is the right thing to do. Dave and thank you for watching this version of HP discover 2021 on the cube.

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Antonio Neri, CEO HPE [zoom]


 

>>approximately two years after HP split into two separate companies, antonioni Ranieri was named president and Ceo of Hewlett Packard Enterprise. Under his tenure, the company has streamlined its operations, sharpened his priorities, simplified the product portfolio and strategically aligned its human capital with key growth initiatives. He's made a number of smaller but high leverage acquisitions and return the company to growth while affecting a massive company wide pivot to an as a service model. Welcome back to HPD discovered 2021. This is Dave Volonte for the cube and it's my pleasure to welcome back Antonio. Neary to the program Antonio it's been a while. Great to see you again. >>Dave Thanks for having me. >>That's really our pleasure. I was just gonna start off with >>the big picture. >>Let's talk about trends. You're a trend spotter. What do you see today? Everybody talks about digital transformation. We had to force marks to digital last year now it's really come into focus. But what are the big trends that you're seeing that are affecting your customers transformations? >>Okay. I mean obviously we have been talking about digital transformation for some time uh in our view is no longer a priority is a strategic imperative. And through the last 15 months or so since we have been going through the pandemic we have seen that accelerated to a level we haven't never seen before. And so what's going on is that we live in a digital economy and through the pandemic now we are more connected than ever. We are much more distributed than ever before and an enormous amount of data is being created and that data has tremendous value. And so what we see in our customers need more connectivity, they need a platform from the edge to the cloud to manage all the data and most important they need to move faster and extracting that inside that value from the data and this is where HP is uniquely positioned to deliver against those experiences the way we haven't imagined before. >>Yeah, we're gonna dig into that now, of course, you and I have been talking about data and how much data for decades, but I feel like we're gonna look back at, you know, in 2030 and say, Wow, we never, we're not gonna do anything like that. So we're really living in a data centric era as the curves are going exponential. What do you see? How do you see customers handling this? How are they thinking about the opportunities? >>Well, I think, you know, customer realized now that they need to move faster, they need to absolutely be uh much more agile and everything. They do. They need to deploy a cloud experience for all the war clothes and data that they manage and they need to deliver business outcomes to stay ahead of the competition. And so we believe technology now plays even a bigger role and every industry is a technology industry in many ways. Every company right, is a technology company, whether your health care, your manufacturer, your transportation company, you are an education, everybody needs more. It no less I. T. But at the same time they want the way they want to consumer Dave is very different than ever before, right? They want an elastic consumption model and they want to be able to scale up and down based on the needs of their enterprise. But if you recall three years ago I knew and I had this conversation, I predicted that enterprise of the future will be edge centric cloud enable and data driven. The edge is the next frontier. We said in 2018 and think about it, you know, people now are working remotely and that age now is much more distribute than we imagined before. Cloud is no longer a destination, it is an experience for all your apps and data, but now we are entering what we call the edge of insight which is all about that data driven approach and this is where all three have to come together in ways that customer did envision before and that's why they need help. >>So I see that I see the definition of cloud changing, it's no longer a set of remote services, you know, somewhere up there in the cloud, it's expanding on prem cross clouds, you mentioned the Edge and so that brings complexity. Every every company is a technology company but they may not be great at technology. So it seems that there are some challenges around there, partly my senses, some of some of what you're trying to do is simplify that for your customers. But what are the challenges that your customers are asking you to solve? >>Well the first they want a consistent and seamless experience, whatever that application and data lives. And so um you know for them you know they want to move away from running I. T. to innovate in our 90 and then obviously they need to move much faster. As I said earlier about this data driven approaches. So they need help because obviously they need to digitize every every aspect of the company but at the same time they need to do it in a much more cost effective way. So they're asking for subject matter expertise on process engineering. They're asking for the fighting the right mix of hybrid experiences from the edge to cloud and they need to move much faster as scale in deploying technologies like Ai deep learning and machine learning. Hewlett Packard Enterprise uh is extremely well positioned because we have been building an age to cloud platform where you provide connectivity where you bring computing and storage uh in a soft of the fine scalable way that you can consume as a service. And so we have great capabilities without HP Point next technology services and advice and run inside. But we have a portfolio with HP Green Lake, our cloud services, the cloud that comes to you that are addressing the most critical data driven warlords. >>Probably about 24 months ago you announced that HP was, was going to basically go all in on as a service and get there by by 2022 for all your solutions. I gotta get, I gotta say you've done a good job communicating the Wall Street, I think. I think culturally you've really done a good job of emphasizing that to your, to the workforce. Uh, but but how should we measure the progress that you've made toward that goal? How our customers responding? I know how the markets responding, you know, three or four year big competitors have now announced. But how should we measure, you know, how you're tracking to that goal? >>Well, I think, you know, the fact that our competitors are entering the other service market is a validation that our vision was right. And that's that's that's good because in the end, you know, it tells us we are on the right track. However, we have to move much faster than than ever before. And that's why we constantly looking for ways to go further and faster. You're right. The court of this is a cultural transformation. Engineering wise, once you step, once you state the North Star, we need to learn our internal processes to think cloud first and data first versus infrastructure. And we have made great progress. The way we measure ourselves. Dave is very simple is by giving a consistent and transparent report on our pivot in that financial aspect of it, which is what we call the annualized revenue run rate, Which we have been disclosed enough for more than a year and a half. And this past quarter grew 30% year over year. So we are on track to deliver at 30 to 40% cake or that we committed two years ago And this business going to triple more than uh more than one year from now. So it's gonna be three times as bigger as we enter 2022 and 2023. But in the end it's all about the experience you deliver and that's why architecturally uh while we made great progress. I know there is way more work to be done, but I'm really excited because what we just announced here this week is just simply remarkable. And you will see more as we become more a cloud operating driven company in the next month and years to come. >>I want to ask you kind of a personal question. I mean, COVID-19 has sharpened our sensitivity and empathy to a lot of different things. And I think ceos in your position of a large tech company or any large company, they really can't just give lip service to things like E. S. G. Or or ethical uh digital transformation, which is something that you've talked about in other words, making sure that it's inclusive. Everybody is able to participate in this economy and not get left behind. What does this mean to you personally? >>Well, they remember I'm in a privileged position, right? Leading a company like Hewlett Packard Enterprise that has Hewlett and Packard on the brand is an honor, but it's also a big responsibility. Let's remember what this company stands for and what our purpose is, which is to advance the way people live and work. And in that we have to be able to create a more equitable society and use this technology to solve some of the biggest societal challenge you have been facing Last 18 months has been really hard on a number of dimensions, not just for the business but for their communities. Uh, we saw disruption, we saw hardships on the financial side, we saw acts of violence and hatred. Those are completely unacceptable. But if we work together, we can use these technologies to bring the community together and to make it equitable. And that's one is one of my passion because as we move into this digital economy, I keep saying that connecting people is the first step and if you are not connected you're not going to participate. Therefore we cannot afford to create a digital economy for only few. And this is why connectivity has to become an essential service, not different than water and electricity. And that's why I have passion and invest my own personal time working with entities like World Economic Forum, educating our government, which is very important because both the public sector and the private sector have to come together. And then from the technology standpoint, we have to architect these things. They are commercially accessible and viable to everyone. And so it's uh it's I will say that it's not just my mission. Uh this is top of mind for many of my colleagues ceos that talked all the time and you can see of movement, but at the same time it's good for business because shareholders now want to invest in companies that take care about this. How we make, not just a world more inclusive and equitable, but also how we make a more sustainable and we with our technologies we can make the world way more sustainable with circular economy, power, efficiency and so forth. So a lot of work to be done dave but I'm encouraged by the progress but we need to do way way more. >>Thank you for that Antonio I want to ask you about the future and I want to ask you a couple of different angles. So I want to start with the edge. So it seems to me that you're you're building this vision of what I call a layer that abstracts the underlying complexity of the whether it's the public cloud across clouds on prem and and and the edge And it's your job to simplify that. So I as the customer can focus on more strategic initiatives and that's clearly the vision that you guys are setting forth on. My question is is how far do you go on the edge? In other words, it seems to me that Aruba for example, for example, awesome acquisition can go really, really deep into the far edge. Maybe other parts of your portfolio, you're kind of more looking at horizontal. How should we think about HP es positioning and participation in that edge opportunity? >>Well, we believe we are becoming one of the merger leaders at the intelligent edge. Right. These edges becoming more intelligent. We live in a hyper connected world and that will continue to grow at an exponential pace. Right? So today we we might have billions of people and devices pursue. We're entering trillions of things that will be connected to the network. Uh, so you need a platform to be able to do with the scale. So there is a horizontal view of that to create these vertical experiences which are industry driven. Right? So one thing is to deliver a vertical experience in healthcare versus manufacturer transportation. And so we take a really far dave I mean, to the point that we just, you know, put into space 256 miles above the earth, a supercomputer that tells you we take a really far, but in the end it's about acting where the data is created and bringing that knowledge and that inside to the people who can make a difference real time as much as possible. And that's why I start by connecting things by bringing a cloud experience to that data wherever it lives because it's cheaper and it's where more economical and obviously there is aspects of latest in security and compliance that you have to deal with it and then ultimately accelerate that inside into some sort of outcome and we have many, many use cases were driving today and Aruba is the platform by the way, which we have been using now to extend from the edge all the way to the core into the cloud business and that's why you HP has unique set of assets to deliver against that opportunity. >>Yes, I want to talk about some of the weapons you have in your arsenal. You know, some people talk about a week and we have to win the architectural battle for hybrid cloud. I've heard that statement made, certainly HPV is in that balance is not a zero sum game, but but you're a player there. And so when I when I look at as a service, great, you're making progress there. But I feel like there's more, there's there's architecture there, you're making acquisitions, you're building out as moral, which is kind of an interesting data platform. Uh, and so I want to ask you, so how you see the architecture emerging and where H. P. S sort of value add i. P. Is your big player and compute you've got actually you've got chops and memory disaggregate asian, you've done custom silicon over the years. How how should we think about your contribution to the next decade of innovation? >>Well, I think it's gonna come different layers of what we call the stock, right? Obviously, uh, we have been known for an infrastructure company, but the reality is what customers are looking for Our integrated solutions that are optimized for the given workload or application. So they don't have to spend time bringing things together. Right? And and spend weeks sometimes months when they can do it in just in a matter of minutes a day so they can move forward innovative or 90. And so we we are really focused on that connectivity as the first step. And Aruba give us an enormous rich uh through the cloud provisioning of a port or a wifi or a one. As you know, as we move to more cloud native applications. Much of the traffic through the connectivity will go into the internet, not through the traditional fixed networks. And that's what we did acquisitions like Silver Peak because now we can connect all your ages and all your clouds in an autonomous software defined way as you go to the other spectrum, right. We talk about what load optimization and uh for us H. P. S. My role is the recipe by which we bring the infrastructure and the software in through that integrated solution that can run autonomously that eventually can consume as a service. And that's why we made the introduction here of HP Green like lighthouse which is actually I fully optimised stack the with the push of a bottom from HP Green Lake cloud platform we can deploy whatever that that is required and then be able to Federated so we can also address other aspects like disaster recovery and be able to share all the knowledge real time. So I'm learning is another thing that people don't understand. I mean if you think about it. So I'm learning is a distributed Ai learning uh ecosystem and think about what we did with the D. C. Any in order to find cures for Alzheimer's or dementia. But swam learning is gonna be the next platform sitting on this age to cloud architecture so that instead of people worrying about sharing data, what we're doing is actually sharing insights And be able to learn to these millions of data points that they can connect with each other in a secure way. Security is another example, right? So today on an average takes 28 days to find a bridge in your enterprise with project Aurora, which we're gonna make available at the end of the year, by the end of the year. We actually can address zero day attacks within seconds. And then we're work in other areas like disaster recovery when you get attacked. Think about the ransom ramp somewhere that we have seen in the last few weeks, right? You know, God forbid you have to pay for it. But at the same time, recovery takes days and weeks. Sometimes we are working on technology to do it within 23 seconds. So this is where HP can place across all spectrums of the stack. And at the same time, of course, people expect us to innovate in infrastructural layer. That's why we also partnered with companies like Intel, we're with the push of a bottle. If you need more capacity of the court, you don't have to order anything, just push the bottle. We make more calls available so that that will load can perform and when you don't need to shut it off so you don't have to pay for it. And last finalist, you know, I will say for us is all about the consumption availability of our solutions And that's what I said, you know, in 2019 we will make available everything as a service by 2022. You know, we have to say as you know, there is no need to build the church for easter sunday when you can rent it for that day. The point here is to grow elastically and the fact that you don't need to move the data is already a cost savings because cost of aggression data back and forth is enormous and customers also don't want to be locked in. So we have an open approach and we have a through age to cloud architecture and we are focusing on what is most valuable aspect for the customer, which is ultimately the data. >>Thank you for that. One of the other things I wanted to ask you about, and again, another weapon in your arsenal is you mentioned uh supercomputing before up in space where we're on the cusp of exa scale and that's the importance of high performance computing. You know, it used to be viewed as just a niche. I've had some great conversations with Dr go about this, but that really is the big data platform, if you will. Uh can I wonder if you could talk a little bit about how that fits into the future. Your expertise in HPC, you're obviously a leader in that space. What's the fit with this new vision? You're laying out? >>Well, HPC, high performance computer in memory computer are the backbone to be able to manage large data sets at massive scale. Um and, you know, deployed technologies like deep learning or artificial intelligence for this massive amount of data. If we talked about the explosion of data all around us and uh, you know, and the algorithms and the parameters to be able to extract inside from the day is getting way more complex. And so the ability to co locate data and computed a massive scale is becoming a necessity, whether it's in academia, whether it's in the government obviously to protect your, your most valuable assets or whether it is in the traditional enterprise. But that's why with the acquisition of Cray, S. G. I. And our organic business, we are absolutely the undisputed leader to provide the level of capabilities. And that's why we are going to build five of the top six exa scale systems, which is basically be able to process they billion billion, meaning billion square transactions per second. Can you imagine what you can do with that? Right. What type of problems you can go solve climate problems? Right. Um you know, obviously be able to put someone back into the moon and eventually in mars you know, the first step to put that supercomputer as an edge computer into the international space station. It's about being able to process data from the images that take from the ice caps of the, of the earth to understand climate changes. But eventually, if you want to put somebody in in into the Marks planet, you have to be able to communicate with those astronauts as they go and you know, you can't afford the latency. Right? So this is where the type of problems we are really focused on. But HPC is something that we are absolutely uh, super committed. And it's something that honestly we have the full stack from silicon to software to the system performance that nobody else has in the industry. >>Well, I think it's a real tailwind for you because the industry is moving that direction. Everybody talks about the data and workloads are shifting. We used to be uh, I got LTP and I got reporting. Now you look at the workloads, there's so much diversity. So I'll give you the last word. What what really is the most exciting to you about the future of HPV? >>Well, I'm excited about the innovation, will bring it to the market and honestly, as the Ceo, I care about the culture of the company. For me, the last almost 3.5 years have been truly remarkable. As you said at the beginning, we are transforming every aspect of this company. When I became CEO, I had three priorities for myself. One is our customers and partners. That's why we do these events right to communicate, communicate, communicate. Uh they are our North Star, that's why we exist. Uh, second is our innovation right? We compete to win with the best innovation, solving the most complex problems in a sustainable and equitable way. And third is the culture of the company, which are the core is how we do things in our Team members and employees. You know, I represent my colleagues here, the 60,000 strong team members that have incredible passion for our customers and to make a contribution every single day. And so for me, I'm very optimistic about what we see the recovery of the economy and the possibilities of technology. But ultimately, you know, we have to work together hand in hand. Uh and I believe this company now is absolutely on the right track to not just be relevant, but really to make a difference. And remember that in the end we we have to be a force for good. And let's not forget that while we do all of this, we have some farm with technology. We have to also help some uh to address some of the challenges we have seen in the last 18 months. An H. P. E is a whole different company, uh, that you knew 3.5 years ago. >>And as you said, it's, it's knowledge is the right thing to do. It's good. It's good for business Antonio. Neary. Thanks so much for coming back to the cube. Is always a pleasure to see you. >>Thanks for having me Dave >>and thank you for watching this version of HP discover 2021 on the cube. This is David want to keep it right there for more great coverage. >>Mm

Published Date : Jun 6 2021

SUMMARY :

Great to see you again. I was just gonna start off with What do you see today? have seen that accelerated to a level we haven't never seen before. but I feel like we're gonna look back at, you know, in 2030 and say, Wow, Well, I think, you know, customer realized now that they need to move faster, So I see that I see the definition of cloud changing, it's no longer a set of remote services, the cloud that comes to you that are addressing the most critical data driven warlords. But how should we measure, you know, how you're tracking to in the end, you know, it tells us we are on the right track. What does this mean to you personally? all the time and you can see of movement, but at the same time it's good for business because So I as the customer can focus on more strategic initiatives and that's clearly the vision that And so we take a really far dave I mean, to the point that we just, you know, Yes, I want to talk about some of the weapons you have in your arsenal. You know, we have to say as you know, there is no need to build the church for easter sunday when you can rent it for One of the other things I wanted to ask you about, and again, another weapon in your arsenal is you someone back into the moon and eventually in mars you know, the first step to What what really is the most exciting to you about the future of HPV? And remember that in the end we we have to be a force for good. And as you said, it's, it's knowledge is the right thing to do. and thank you for watching this version of HP discover 2021 on the cube.

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Stewart Knox V1


 

>>from around the globe. It's the Cube covering space and cybersecurity. Symposium 2020 hosted by Cal Poly. Yeah, Lauren, Welcome to the Space and Cybersecurity Symposium 2020 put on by Cal Poly and hosted with Silicon Angle acute here in Palo Alto, California for a virtual conference. Couldn't happen in person this year. I'm John for a year. Host the intersection of space and cybersecurity. I'll see critical topics, great conversations. We got a great guest here to talk about the addressing the cybersecurity workforce gap, and we have a great guest, a feature speaker. Stewart Knox, the undersecretary with California's Labor and Workforce Development Office. Stewart Thanks for joining us today. >>Thank you so much, John. Appreciate your time today and listening to a little bit of our quandaries with making sure that we have the security that's necessary for the state of California and making sure that we have the work force that is necessary for cybersecurity in space. >>Great, I'd love to get started. I got a couple questions for you, but first take a few minutes for an opening statement to set the stage. >>Sure, realizing that in California we lead the nation in much of cybersecurity based on Department of Defense contractors within the Santa California leading the nation with over $160 billion within the industry just here in California alone and having over 800,000 bus workers. Full time employment in the state of California is paramount for us to make sure that we face, um, defense manufacturers approximate 700,000 jobs that are necessary to be filled. There's over 37,000 vacancies that we know of in California, just alone in cybersecurity. And so we look forward to making sure that California Workforce Development Agency is leading the charge to make sure that we have equity in those jobs and that we are also leading in a way that brings good jobs to California and to the people of California, a good education system that is developed in a way that those skills are necessarily met for the for the employers here in California and the nation, >>One of the exciting things about California is obviously look at Silicon Valley, Hewlett Packard in the garage, storied history space. It's been a space state. Many people recognize California. You mentioned defense contractors. It's well rooted with with history, um, just breakthroughs bases, technology companies in California. And now you've got technology. This is the cybersecurity angle. Um, take >>them into >>Gets more commentary to that because that's really notable. And as the workforce changes, these two worlds are coming together, and sometimes they're in the same place. Sometimes they're not. This is super exciting and a new dynamic that's driving opportunities. Could you share, um, some color commentary on that dynamic? >>Absolutely. And you're so correct. I think in California we lead the nation in the way that we developed programs that are companies lead in the nation in so many ways around, uh, cyberspace cybersecurity, Uh, in so many different areas for which in the Silicon Valley is just, uh, such a leader in those companies are good qualified companies to do so. Obviously, one of the places we play a role is to make sure that those companies have a skilled workforce. Andi, also that the security of those, uh, systems are in place for our defense contractors onda For the theater companies, those those outlying entities that are providing such key resource is to those companies are also leading on the cutting edge for the future. Also again realizing that we need to expand our training on skills to make sure that those California companies continue to lead is just, um, a great initiative. And I think through apprenticeship training programs on By looking at our community college systems, I think that we will continue to lead the nation as we move forward. >>You know, we've had many conversations here in this symposium, virtually certainly around. The everyday life of consumer is impacted by space. You know, we get our car service Uber lyft. We have maps. We have all this technology that was born out of defense contracts and r and D that really changed generations and create a lot of great societal value. Okay, now, with space kind of on the next generation is easier to get stuff into space. The security of the systems is now gonna be not only paramount for quality of life, but defending that and the skills are needed in cybersecurity to defend that. And the gap is there. What >>can we >>do to highlight the opportunities for career paths? It used to be the day when you get a mechanical engineering degree or aerospace and you graduated. You go get a job. Not anymore. There's a variety of of of paths career wise. What can we do to highlight this career path? >>Absolutely correct. And I think it starts, you know, k through 12 system on. I know a lot of the work that you know, with this bow and other entities we're doing currently, uh, this is where we need to bring our youth into an age where they're teaching us right as we become older on the uses of technology. But it's also teaching, um, where the levels of those education can take them k through 12. But it's also looking at how the community college system links to that, and then the university system links above and beyond. But it's also engage in our employers. You know, One of the key components, obviously, is the employers player role for which we can start to develop strategies that best meet their needs quickly. I think that's one of the comments we hear the most labor agency is how we don't provide a change as fast as we should, especially in technology. You know, we buy computers today, and they're outdated. Tomorrow it's the same with the technology that's in those computers is that those students are going to be the leaders within that to really develop how those structures are in place. S O. K. Through 12 is probably primary place to start, but also continuing. That passed the K 12 system and I bring up the employers and I bring them up in a way, because many times when we've had conversations with employers around what their skills needs were and how do we develop those better? One of the pieces that of that that I think is really should be recognized that many times they recognized that they wanted a four year degree, potentially or five year, six year degree. But then, when we really looked at the skill sets, someone coming out of the community college system could meet those skill sets. And I think we need to have those conversations to make sure not that they shouldn't be continue their education. They absolutely should. Uh, but how do we get those skill sets built into this into 12 plus the two year plus the four year person? >>You know, I love the democratization of these new skills because again. There's no pattern matching because they weren't around before, right? So you gotta look at the exposure to your point K through 12 exposure. But then there's an exploration piece of whether it's community, college or whatever progression. And sometimes it's nonlinear, right? I mean, people are learning different ways, combining the exposure and the exploration. That's a big topic. Can you share your view on this because this now opens up mawr doors for people choice. You got new avenues. You got online clock and get a cloud computing degree now from Amazon and walk in and help. I could be, you know, security clearance, possibly in in college. So you know you get exposure. Is there certain things you see? Is it early on middle school? And then I'll see the exploration Those air two important concepts. Can you unpack that a little bit exposure and exploration of skills? >>Absolutely. And I think this takes place, you know, not only in in the K 12 because somebody takes place in our community colleges and universities is that that connection with those employers is such a key component that if there's a way we could build in internships where experiences what we call on the job training programs apprenticeship training pre apprenticeship training programs into a design where those students at all levels are getting an exposure to the opportunities within the Space and Cybersecurity Avenue. I think that right there alone will start to solve a problem of having 37 plus 1000 openings at any one time in California. Also, I get that there's there's a burden on employers. Thio do that, and I think that's a piece that we have to acknowledge. And I think that's where education to play a larger role That's a place we had. Labor, Workforce, Development Agency, player role With our apprenticeship training programs are pre apprenticeship training programs. I could go on all day of all of our training programs that we have within the state of California. Many of the list of your partners on this endeavor are partners with Employment Training Panel, which I used to be the director of the Brown administration of um, That program alone does incumbent worker training on DSO. That also is an exposure place where ah worker, maybe, you know, you know, use the old adage of sweeping the floors one day and potentially, you know, running a large portion of the business, you know, within years. But it's that exposure that that employee gets through training programs on band. Acknowledging those skill sets and where their opportunities are, is what's valid and important. I think that's where our students we need to play a larger role in the K 12. That's a really thio Get that pushed out there. >>It's funny here in California you're the robotics clubs in high school or like a varsity sport. You're seeing kids exposed early on with programming. But you know, this whole topic of cybersecurity in space intersection around workforce and the gaps and skills is not just for the young. Certainly the young generations gotta be exposed to the what the careers could be and what the possible jobs and societal impact and contributions what they could be. But also it's people who are already out there. You know, you have retraining re Skilling is plays an important role. I know you guys do a lot of thinking on this is the under secretary. You have to look at this because you know you don't wanna have a label old and antiquated um systems. And then a lot of them are, and they're evolving and they're being modernized by digital transformation. So what does the role of retraining and skill development these programs play? Can you share what you guys are working on in your vision for that? >>Absolutely. That's a great question. And I think that is where we play a large role, obviously in California and with Kobe, 19 is we're faced with today that we've never seen before, at least in my 27 years of running program. Similar Thio, of course, in economic development, we're having such a large number of people displaced currently that it's unprecedented with unemployment rates to where we are. We're really looking at How do we take? And we're also going to see industries not return to the level for which they stood at one point in time. Uh, you know, entertainment industries, restaurants, all the alike, uh, really looking at how do we move people from those jobs that were middle skill jobs, topper skilled jobs? But the pay points maybe weren't great, potentially, and there's an opportunity for us to skill people into jobs that are there today. It may take training, obviously, but we have dollars to do that generally, especially within our K 12 and are que 14 systems and our universities. But we really wanna look at where those skill sets are are at currently. And we want to take people from that point in time where they said today, and try to give them that exposure to your point. Earlier question is, how do we get them exposed to a system for which there are job means that pay well with benefit packages with companies that care about their employees? Because that's what our goal is. >>You know. You know, I don't know if you have some visibility on this or ah opinion, but one observation that I've had and talking to whether it's a commercial or public sector is that with co vid uh, there have been a lot of awareness of the situation. We're adequately prepared. There's, um, readiness. But as everyone kind of deals with it, they're also starting to think about what to do. Post covert as we come out of it, Ah, growth strategy for a company or someone's career, um, people starting to have that on the top of their minds So I have to ask you, Is there anything that you see that they say? Okay, certain areas, maybe not doubling down on other areas. We're gonna double down on because we've seen some best practices on a trajectory of value for coming out of co vid with, you know, well, armed skills or certain things because you because that's what a lot of people are thinking right now. It's probably cyber is I mean, how many jobs are open? So you got well, that that's kind of maybe not something double down on here are areas we see that are working. Can you share your current visibility to that dynamic? >>Absolutely. Another great question. One of the key components that we look at Labor Workforce Development Agency. And so look at industries and growth modes and ones that are in decline boats. Now Kobe has changed that greatly. We were in a growth rate for last 78 years. We saw almost every industry might miss a few. You know that we're all in growth in one way or enough, obviously, that has changed. Our landscape is completely different than we saw 67 months ago. So today we're looking at cybersecurity, obviously with 30 plus 1000 jobs cos we're looking at Defense Department contractor is obviously with federal government contracts. We were looking at the supply chains within those we're looking at. Health care, which has always been one, obviously are large one of our large entities that has has grown over the years. But it's also changed with covered 19. We're looking at the way protective equipment is manufactured in the way that that will continue to grow over time. We're looking at the service industry. I mean, it will come back, but it won't come back the way we've seen it, probably in the past, but where the opportunities that we develop programs that we're making sure that the skill sets of those folks are transferrable to other industries with one of the issues that we face constant labor and were forced moment programs is understanding that over the period of time, especially in today's world again, with technology that people skill sets way, don't see is my Parents Day that you worked at a job for 45 years and you retired out of one job. Potentially, that is, that's been gone for 25 years, but now, at the pace for which we're seeing systems change. This is going to continue to amp up. I will stay youth of today. My 12 year old nephew is in the room next door to me on a classroom right now online. And so you know, there. It's a totally different atmosphere, and he's, you know, enjoying actually being in helping learning from on all online system. I would not have been able to learn that way, but I think we do see through the K Through 12 system where we're moving, um, people's interest will change, and I think that they will start to see things in a different way than we have in the past. They were forced systems. We are an old system been around since the thirties. Some even will say prior to the thirties came out of the Great Depression in some ways, and that system we have to change the way we develop our programs are should not be constant, and it should be an evolving system. >>It's interesting a lot of the conversation between the private and public partnerships and industry. You're seeing an agile mind set where it's a growth mindset. It's also reality based mindset and certainly space kind of forces. This conversation with cyber security of being faster, faster, more relevant, more modern. You mentioned some of those points, and with co vid impact the workforce development, it's certainly going to put a lot of pressure on faster learning. And then you mentioned online learning. This has become a big thing. It's not just putting education online per se. There's new touch points. You know you got APS, you got digital. This digital transformation is also accelerating. How do you guys view the workforce development? Because it's going to be open. It's gonna be evolving. There's new data coming in, and maybe kids don't want to stare at a video conference. Is there some game aspect to it? Is there how do you integrate thes new things that are coming really fast? And it's happening kind of in real time in front of our eyes. So I love to get your thoughts on how you guys see that, because it will certainly impact their ability to compete for jobs and or to itself learn. >>I think one of the key components of California's our innovation right and So I think one of the things that we pride ourselves in California is around that, um that said, that is the piece that I think the Silicon Valley and there's many areas in California that that have done the same, um, or trying to do the same, at least in their economy, is to build in innovation. And I think that's part of the K through 12 system with our with our our state universities and our UCS is to be able to bridge that. I think that you we see that within universities, um, that really instill an innovative approach to teaching but also instill innovation within their students. I'm not sure there yet with our fully with our K 12 system. And I think that's a place that either our community colleges could be a bridge, too, as well. Eso that's one component of workforce development I think that we look at as being a key. A key piece you brought up something that's really interesting to me is when you talk about agile on day, one of the things that even in state government on this, is gonna be shocking to you. But we have not been an agile system, Aziz. Well, I think one of the things that the Newsome administration Governor Newsom's administration has brought is. And when I talk about agile systems, I actually mean agile systems. We've gone from Kobol Systems, which are old and clunky, still operating. But at the same time, we're looking at upgrading all of our systems in a way that even our technology in the state of California should be matching the technology that our great state has within our our state. So, um, there in lies. It's also challenges of finding the qualified staff that we need in the state of California for all of our systems and servers and everything that we have. Um, currently. So you know, not only are we looking at external users, users of labor, workforce development, but we're looking at internal users that the way we redevelop our systems so that we are more agile in two different ways. >>You just got me. I triggered with COBOL. I programmed in the eighties with COBOL is only one credit lab in college. Never touched it again. Thank God. But this. But this >>is the >>benefit of cloud computing. I think this is at the heart, and this is the undertone of the conference and symposium is cloud computing. You can you can actually leverage existing resource is whether there legacy systems because they are running. They're doing a great job, and they do a certain work load extremely well. Doesn't make sense to replace what does a job, but you can integrate it in this. What cloud does this is Opening up? Can mawr more and more capabilities and workloads? This is kind of the space industry is pointing to when they say we need people that can code. And that could solve data problems. Not just a computer scientist, but a large range of people. Creative, um, data, science, everything. How does California's workforce solve the needs of America's space industry? This is because it's a space state. How do you see that? Let your workforce meeting those needs. >>Yeah, I think I think it's an investment. Obviously, it's an investment on our part. It's an investment with our college partners. It's an investment from our K 12 system to make sure that that we are allocating dollars in a way through meeting the demand of industry Onda, we do look at industry specific around there needs. Obviously, there's a large one. We wanna be very receptive and work with our employers and our employee groups to make sure that we need that demand. I think it's putting our money where our mouth is and and designing and working with employer groups to make sure that the training meets their needs. Um, it's also working with our employer groups to make sure that the employees are taken care of. That equity is built within the systems, Um, that we keep people employed in California on their able to afford a home, and they're able to afford a life here in California. But it's also again, and I brought up the innovation component. I think it's building an innovation within systems for which they are employers but are also our incoming employees are incumbent workers. And you brought this up earlier. People that already employed and people that are unemployed currently with the skill set that might match up, is how do we bridge those folks into employment that they maybe have not thought about. We have a whole career network of systems out throughout the city, California with the Americans job Centers of California on day will be working, and they already are working with a lot of dislocated workers on day. One of the key components of that is to really look at how do we, um, take what their current skills that might be and then expose them to a system for which we have 37 plus 1000 job openings to Andi? How do we actually get those books employed? It's paying for potentially through those that local Workforce Innovation Opportunity Act, funding for Americans job centers, um, to pay for some on the job, training it Z to be able to pay for work experiences. It's to be able to pay for internships for students, um, to get that opportunity with our employers and also partner with our employers that they're paying obviously a percentage of that, too. >>You know, one of the things I've observed over my, um, career 54 times around the sun is you know, in the old days when I was in college in school, you had career people have longer jobs, as you mentioned. Not like that anymore. But also I knew someone I'm gonna be in line to get that job, maybe nepotism or things of that nature. Now the jobs have no historical thing or someone worked longer in a job and has more seniority. Ah, >>lot of these >>jobs. Stewart don't HAVA requirements like no one's done them before. So the ability for someone who, um, is jumping in either from any college, there's no riel. It's all level set. It's like complete upside down script here. It's not like, Oh, I went to school. Therefore I get the job you could be Anyone could walk into these careers because the jobs air so new. So it's not where you came from or what school you went to or your nationality or gender. The jobs have been democratized. They're not discriminating against people with skills. So this opens up mawr. How >>do you >>see that? Because this really is an opportunity for this next generation to be more diverse and to be mawr contributed because diversity brings expertise and different perspectives. Your thoughts on that? >>Absolutely. And that was one of the things we welcome. Obviously we want to make sure that that everybody is treated equally and that the employers view everyone as employer employer of choice but an employee of choices. Well, we've also been looking at, as I mentioned before on the COVITZ situation, looking at ways that books that are maybe any stuck in jobs that are don't have a huge career pathway or they don't have a pathway out of poverty. I mean, we have a lot of working for people in the state of California, Um, that may now do to cope and lost their employment. Uh, this, you know, Let's let's turn back to the old, you know? Let's try, eliminate, eliminate, eliminate. How do we take those folks and get them employed into jobs that do have a good career pathway? And it's not about just who you knew or who you might have an in with to get that job. It is based on skills, I think, though that said there we need to have a better way to actually match those jobs up with those employers. And I think those are the long, ongoing conversations with those employer groups to make sure that one that they see those skill sets is valid and important. Um, they're helping design this crew sets with us, eh? So that they do match up and that were quickly matching up those close skills. That so that we're not training people for yesterday skills. >>I think the employer angles super important, but also the educators as well. One of the things that was asked in another question by the gas they they said. She said The real question to ask is, how early do you start exposing the next generation? You mentioned K through 12. Do you have any data or insight into or intuition or best practice of where that insertion point is without exposure? Point is, is that middle school is a elementary, obviously high school. Once you're in high school, you got your training. Wheels are off, you're off to the races. But is there a best practice? What's your thoughts? Stewart On exposure level to these kinds of new cyber and technical careers? >>Sure, absolutely. I I would say kindergarten. We San Bernardino has a program that they've been running for a little bit of time, and they're exposing students K through 12 but really starting in kindergarten. One is the exposure Thio. What a job Looks like Andi actually have. I've gone down to that local area and I've had three opportunity to see you know, second graders in a health care facility, Basically that they have on campus, built in on dear going from one workstation as a second grader, Uh, looking at what those skills would be and what that job would entail from a nurse to a Dr Teoh physician's assistant in really looking at what that is. Um you know, obviously they're not getting the training that the doctor gets, but they are getting the exposure of what that would be. Andi, I think that is amazing. And I think it's the right place to start. Um, it was really interesting because I left. This was pre covet, but I jumped on the plane to come back up north. I was thinking to myself, How do we get this to all school district in California, where we see that opportunity, um, to expose jobs and skill sets to kids throughout the system and develop the skill set so that they do understand that they have an opportunity. >>We're here at Cal Poly Space and Cybersecurity Symposium. We have educators. We have, um, students. We have industry and employers and government together. What's your advice to them all watching and listening about the future of work. Let's work force. What can people do? What do you think you're enabling? What can maybe the private sector help with And what are you trying to do? Can you share your thoughts on that? Because we have a range from the dorm room to the boardroom here at this event. Love to get your thoughts on the workforce development view of this. >>Yeah, absolutely. I think that's the mix. I mean, I think it's going to take industry to lead A in a lot of ways, in terms of understanding what their needs are and what their needs are today and what they will be tomorrow. I think it takes education, toe listen, and to understand and labor and workforce development also listen and understand what those needs will look like. And then how do we move systems? How do we move systems quickly? How do we move systems in a way that meets those needs? How do we, uh, put money into systems where the most need is, but also looking at trends? What is that trend going to look like in two years? What does that train gonna look like in five years. But that's again listening to those employers. Um, it's also the music community based organizations. I think, obviously some of our best students are also linked to CBS. And one way or another, it may be for services. It maybe for, uh, faith based. It may be anything, but I think we also need to bring in the CBS is Well, ah, lot of outreach goes through those systems in conjunction with, but I think that's the key component is to make sure that our employers are heard on. But they sit at the table like you said to the boardroom of understanding, and I think bringing students into that so that they get a true understanding of what that looks like a well, um, is a key piece of this. >>So one of the things I want to bring up with you is maybe a bit more about the research side of it. But, um, John Markoff, who was a former New York Times reporter with author of the book What the Dormouse, said It was a book about the counter culture of the sixties and the computer revolution, and really there was about how government defense spending drove the computer revolution that we now saw with Apple and PC, and then the rest is history in California has really participated. Stanford, uh, Berkeley and the University of California School system and all the education community colleges around it. That moment, the enablement. And now you're seeing space kind of bringing that that are a lot of research coming in and you eat a lot of billionaires putting money in. You got employers playing a role. You have this new focus space systems, cybersecurity, defending and making it open and and not congested and peaceful is going to enable quickly new inflection points for opportunities. E want to get your thoughts on that? Because California is participate in drove these revolutions that created massive value This next wave seems to be coming upon us. >>Yeah, absolutely. And again, Nazis covered again as too much of ah starting point to this. But I think that is also an opportunity to actually, because I think one of the things that we were seeing seven months ago was a skill shortage, and we still see the skills shortage, obviously. But I think a key piece to that is we saw people shortage. Not only was it skills shortage, but we didn't have enough people really to fill positions in addition to and I think that people also felt they were already paying the bills and they were making ends meet and they didn't have the opportunities. Thio get additional skills This again is where we're looking at. You know that our world has changed. It changed in the sixties based on what you're you're just expressing in terms of California leading the way. Let's like California lead the way again in developing a system from which labor, workforce development with our universities are, you know, are amazing universities and community college system and structure of how do we get students back into school? You know, a lot of graduates may already have a degree, but how do they now take a skill so that they already have and develop that further with the idea that they those jobs have changed? Whales have a lot of folks that don't have a degree, and that's okay. But how do we make that connection to a system that may have failed? Ah, lot of our people over the years, um, and our students who didn't make it through the school system. How do we develop in adult training school? How do we develop contract education through our community college system with our employer sets that we developed cohorts within those systems of of workers that have amazing talents and abilities to start to fill these needs? And I think that's the key components of hearing Agency, Labor, Workforce Development Agency. We work with our community. Colleges are UCS in our state universities t develop and figure that piece out, and I think it is our opportunity for the future. >>That's such a great point. I want to call that out This whole opportunity to retrain people that are out there because these air new jobs, I think that's a huge opportunity, and and I hope you keep building and investing in those programs. That's that's really worth calling out. Thank you for doing that. And, yeah, it's a great opportunity. Thes jobs they pay well to cyber security is a good job, and you don't really need to have that classical degree. You can learn pretty quickly if you're smart. So again, great call out there question for you on geography, Um, mentioned co vid we're talking about Covic. Virtualization were virtual with this conference. We couldn't be in person. People are learning virtually, but people are starting to relocate virtually. And so one observation that I have is the space state that California is there space clusters of areas where space people hang out or space spaces and whatnot. Then you got, like, the tech community cybersecurity market. You know, Silicon Valley is a talented in these hubs, and sometimes cyber is not always in the same hubs of space. Maybe Silicon Valley has some space here, Um, and some cyber. But that's not generally the case. This is an opportunity potentially to intersect. What's your thoughts on this? Because this is This is something that we're seeing where your space has historical, you know, geography ease. Now, with borderless communication, the work boat is not so much. You have to move the space area. You know what I'm saying? So okay. What's your thoughts on this? How do you guys look at this? Is on your radar On how you're viewing this this dynamic? >>It's absolute on our radar, Like you said, you know, here we are talking virtually on and, you know, 75% of all of our staff currently in some of our department that 80% of our staff are now virtual. Um you know, seven months ago, uh, we were not were government again being slow move, we quickly transitioned. Obviously, Thio being able to have a tele work capacity. We know employers move probably even quickly, more quickly than we did, but we see that as an opportunity for our rural areas. Are Central Valley are north state um, inland Empire that you're absolutely correct. I mean, if you didn't move to a city or to a location for which these jobs were really housed, um, you didn't have an opportunity like you do today. I think that's a piece that we really need to work with our education partners on of to be able to see how much this has changed. Labor agency absolutely recognizes this. We are investing funding in the Central Valley. We're investing funding in the North State and empire to really look a youth populations of how the new capacity that we have today is gonna be utilized for the future for employers. But we also have to engage our universities around. This is well, but mostly are employers. I know that they're already very well aware. I know that a lot of our large employers with, um, Silicon Valley have already done their doing almost 100% tele work policies. Um, but the affordability toe live in rural areas in California. Also, it enables us to have, ah, way thio make products more affordable is, well, potentially in the future. But we want to keep California businesses healthy and whole in California. Of course, on that's another way we can We can expand and keep California home to our 40 plus million people, >>most to a great, great work. And congratulations for doing such a great job. Keep it up. I gotta ask about the governor. I've been following his career since he's been office. A za political figure. Um, he's progressive. He's cutting edge. He likes toe rock the boat a little bit here and there, but he's also pragmatic. Um, you're starting to see government workers starting to get more of a tech vibe. Um um just curious from your perspective. How does the governor look at? I mean, the old, almost the old guard. But like you know, used to be. You become a lawyer, become a lawmaker Now a tech savvy lawmaker is a premium candidates, a premium person in government, you know, knowing what COBOL is. A start. I mean, these are the things. As we transform and evolve our society, we need thinkers who can figure out which side the streets, self driving cars go on. I mean, who does that? I mean, it's a whole another generation off thinking. How does the Governor how do you see this developing? Because this is the challenge for society. How does California lead? How do you guys talk about the leadership vision of Why California and how will you lead the future? >>Absolutely no governor that I'm aware of that I've been around for 26 27 years of workforce development has led with an innovation background, as this governor has a special around technology and the use of technology. Uh, you know, he's read a book about the use of technology when he was lieutenant governor, and I think it's really important for him that we, as his his staff are also on the leading edge of technology. I brought a badge. I'll systems. Earlier, when I was under the Brown administration, we had moved to where I was at a time employment training panel. We moved to an agile system and deported that one of the first within within the state to do that and coming off of an old legacy system that was an antique. Um, I will say it is challenging. It's challenging on a lot of levels. Mostly the skill sets that are folks have sometimes are not open to a new, agile system to an open source system is also an issue in government. But this governor, absolutely. I mean, he has established three Office of Digital Innovation, which is part of California and department technology, Um, in partnership with and that just shows how much he wants. Thio push our limits to make sure that we are meeting the needs of Californians. But it's also looking at, you know, Silicon Valley being at the heart of our state. How do we best utilize systems that already there? How do we better utilize the talent from those those folks is well, we don't always pay as well as they dio in the state. But we do have great benefit packages. Everybody does eso If anybody's looking for a job, we're always looking for technology. Folks is well on DSO I would say that this governor, absolute leads in terms of making sure that we will be on cutting edge of technology for the nation, >>you know, and, you know, talk about pay. I mean, I know it's expensive to live in some parts of California, but there's a huge young population that wants a mission driven job and serving, um, government for the governments. Awesome. Ah, final parting question for you, Stuart, is, as you look at, um, workforce. Ah, lot of people are passionate about this, and it's, you know, you you can't go anywhere without people saying, You know, we got to do education this way and that way there's an opinion everywhere you go. Cybersecurity is a little bit peaked and focused, but there are people who are paying attention to education. So I have to ask you, what creative ways can people get involved and contribute to workforce development? Whether it's stem underrepresented minorities, people are looking for new, innovative ways to contribute. What advice would you give these people who have the passion to contribute to the next cyber workforce. >>Yeah, I appreciate that question, because I think is one of the key components. But my secretary, Julie Sue, secretary of Labor and Workforce Development Agency, talks about often, and a couple of us always have these conversations around. One is getting people with that passion to work in government one or on. I brought it up community based organizations. I think I think so many times, um, that we didn't work with our CBS to the level of in government we should. This administration is very big on working with CBS and philanthropy groups to make sure that thing engagement those entities are at the highest level. So I would say, You know, students have opportunities. Thio also engage with local CBS and be that mission what their values really drives them towards Andi. That gives them a couple of things to do right. One is to look at what ways that we're helping society in one way or another through the organizations, but it also links them thio their own mission and how they could develop those skills around that. But I think the other piece to that is in a lot of these companies that you are working with and that we work with have their own foundations. So those foundations are amazing. We work with them now, especially in the new administration. More than we ever have, these foundations are really starting to help develop are strategies. My secretary works with a large number of foundations already. Andi, when we do is well in terms of strategy, really looking at, how do we develop young people's attitudes towards the future but also skills towards the future? >>Well, you got a pressure cooker of a job. I know how hard it is. I know you're working hard, appreciate you what you do and and we wish you the best of luck. Thank you for sharing this great insight on workforce development. And you guys working hard. Thank you for what you do. Appreciate it. >>Thank you so much. Thistle's >>three cube coverage and co production of the space and cybersecurity supposed in 2020 Cal Poly. I'm John for with silicon angle dot com and the Cube. Thanks for watching

Published Date : Oct 1 2020

SUMMARY :

We got a great guest here to talk about the addressing the cybersecurity workforce sure that we have the work force that is necessary for cybersecurity in space. the stage. leading the charge to make sure that we have equity in those jobs and that we are One of the exciting things about California is obviously look at Silicon Valley, Hewlett Packard in the garage, And as the workforce changes, I think that we will continue to lead the nation as we move forward. of life, but defending that and the skills are needed in cybersecurity to defend that. What can we do to highlight this career path? I know a lot of the work that you know, with this bow and other entities we're doing currently, I could be, you know, security clearance, possibly in in is such a key component that if there's a way we could build in internships where experiences I know you guys do a lot of thinking on this is the under secretary. And I think that is where we play a large role, obviously in California and with Kobe, but one observation that I've had and talking to whether it's a commercial or public sector is One of the key components that we look at Labor Workforce Development Agency. It's interesting a lot of the conversation between the private and public partnerships and industry. challenges of finding the qualified staff that we need in the state of California I programmed in the eighties with COBOL is only one credit lab in This is kind of the space industry is pointing to when they say we need people that can code. One of the key components of that is to really look at how do we, um, take what their current skills around the sun is you know, in the old days when I was in college in school, Therefore I get the job you could be Anyone could walk into Because this really is an opportunity for this next generation to be more diverse and And I think those are the long, ongoing conversations with those employer groups to make sure One of the things that was asked And I think it's the right place to start. What can maybe the private sector help with And what are you trying to do? I mean, I think it's going to take industry to lead So one of the things I want to bring up with you is maybe a bit more about the research side of it. But I think a key piece to that is we saw And so one observation that I have is the space state that California is there I think that's a piece that we really need to work with our education partners on of How does the Governor how do you see this developing? But it's also looking at, you know, You know, we got to do education this way and that way there's an opinion everywhere you go. But I think the other piece to that is in a lot of these companies that you are working with and that we work And you guys working hard. Thank you so much. I'm John for with silicon angle dot com and the Cube.

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>>from around the globe. It's the Cube covering >>space and cybersecurity. Symposium 2020 hosted by Cal Poly >>Over On Welcome to this Special virtual conference. The Space and Cybersecurity Symposium 2020 put on by Cal Poly with support from the Cube. I'm John for your host and master of ceremonies. Got a great topic today in this session. Really? The intersection of space and cybersecurity. This topic and this conversation is the cybersecurity workforce development through public and private partnerships. And we've got a great lineup. We have Jeff Armstrong's the president of California Polytechnic State University, also known as Cal Poly Jeffrey. Thanks for jumping on and Bang. Go ahead. The second director of C four s R Division. And he's joining us from the office of the Under Secretary of Defense for the acquisition Sustainment Department of Defense, D O D. And, of course, Steve Jake's executive director, founder, National Security Space Association and managing partner at Bello's. Gentlemen, thank you for joining me for this session. We got an hour conversation. Thanks for coming on. >>Thank you. >>So we got a virtual event here. We've got an hour, have a great conversation and love for you guys do? In opening statement on how you see the development through public and private partnerships around cybersecurity in space, Jeff will start with you. >>Well, thanks very much, John. It's great to be on with all of you. Uh, on behalf Cal Poly Welcome, everyone. Educating the workforce of tomorrow is our mission to Cal Poly. Whether that means traditional undergraduates, master students are increasingly mid career professionals looking toe up, skill or re skill. Our signature pedagogy is learn by doing, which means that our graduates arrive at employers ready Day one with practical skills and experience. We have long thought of ourselves is lucky to be on California's beautiful central Coast. But in recent years, as we have developed closer relationships with Vandenberg Air Force Base, hopefully the future permanent headquarters of the United States Space Command with Vandenberg and other regional partners, we have discovered that our location is even more advantages than we thought. We're just 50 miles away from Vandenberg, a little closer than u C. Santa Barbara, and the base represents the southern border of what we have come to think of as the central coast region. Cal Poly and Vandenberg Air force base have partner to support regional economic development to encourage the development of a commercial spaceport toe advocate for the space Command headquarters coming to Vandenberg and other ventures. These partnerships have been possible because because both parties stand to benefit Vandenberg by securing new streams of revenue, workforce and local supply chain and Cal Poly by helping to grow local jobs for graduates, internship opportunities for students, and research and entrepreneurship opportunities for faculty and staff. Crucially, what's good for Vandenberg Air Force Base and for Cal Poly is also good for the Central Coast and the US, creating new head of household jobs, infrastructure and opportunity. Our goal is that these new jobs bring more diversity and sustainability for the region. This regional economic development has taken on a life of its own, spawning a new nonprofit called Reach, which coordinates development efforts from Vandenberg Air Force Base in the South to camp to Camp Roberts in the North. Another factor that is facilitated our relationship with Vandenberg Air Force Base is that we have some of the same friends. For example, Northrop Grumman has has long been an important defense contractor, an important partner to Cal poly funding scholarships and facilities that have allowed us to stay current with technology in it to attract highly qualified students for whom Cal Poly's costs would otherwise be prohibitive. For almost 20 years north of grimness funded scholarships for Cal Poly students this year, their funding 64 scholarships, some directly in our College of Engineering and most through our Cal Poly Scholars program, Cal Poly Scholars, a support both incoming freshman is transfer students. These air especially important because it allows us to provide additional support and opportunities to a group of students who are mostly first generation, low income and underrepresented and who otherwise might not choose to attend Cal Poly. They also allow us to recruit from partner high schools with large populations of underrepresented minority students, including the Fortune High School in Elk Grove, which we developed a deep and lasting connection. We know that the best work is done by balanced teams that include multiple and diverse perspectives. These scholarships help us achieve that goal, and I'm sure you know Northrop Grumman was recently awarded a very large contract to modernized the U. S. I. C B M Armory with some of the work being done at Vandenberg Air Force Base, thus supporting the local economy and protecting protecting our efforts in space requires partnerships in the digital realm. How Polly is partnered with many private companies, such as AWS. Our partnerships with Amazon Web services has enabled us to train our students with next generation cloud engineering skills, in part through our jointly created digital transformation hub. Another partnership example is among Cal Poly's California Cybersecurity Institute, College of Engineering and the California National Guard. This partnership is focused on preparing a cyber ready workforce by providing faculty and students with a hands on research and learning environment, side by side with military, law enforcement professionals and cyber experts. We also have a long standing partnership with PG and E, most recently focused on workforce development and redevelopment. Many of our graduates do indeed go on to careers in aerospace and defense industry as a rough approximation. More than 4500 Cal Poly graduates list aerospace and defense as their employment sector on linked in, and it's not just our engineers and computer sciences. When I was speaking to our fellow Panelists not too long ago, >>are >>speaking to bang, we learned that Rachel sins, one of our liberal arts arts majors, is working in his office. So shout out to you, Rachel. And then finally, of course, some of our graduates sword extraordinary heights such as Commander Victor Glover, who will be heading to the International space station later this year as I close. All of which is to say that we're deeply committed the workforce, development and redevelopment that we understand the value of public private partnerships and that were eager to find new ways in which to benefit everyone from this further cooperation. So we're committed to the region, the state in the nation and our past efforts in space, cybersecurity and links to our partners at as I indicated, aerospace industry and governmental partners provides a unique position for us to move forward in the interface of space and cybersecurity. Thank you so much, John. >>President, I'm sure thank you very much for the comments and congratulations to Cal Poly for being on the forefront of innovation and really taking a unique progressive. You and wanna tip your hat to you guys over there. Thank you very much for those comments. Appreciate it. Bahng. Department of Defense. Exciting you gotta defend the nation spaces Global. Your opening statement. >>Yes, sir. Thanks, John. Appreciate that day. Thank you, everybody. I'm honored to be this panel along with President Armstrong, Cal Poly in my long longtime friend and colleague Steve Jakes of the National Security Space Association, to discuss a very important topic of cybersecurity workforce development, as President Armstrong alluded to, I'll tell you both of these organizations, Cal Poly and the N S. A have done and continue to do an exceptional job at finding talent, recruiting them in training current and future leaders and technical professionals that we vitally need for our nation's growing space programs. A swell Asare collective National security Earlier today, during Session three high, along with my colleague Chris Hansen discussed space, cyber Security and how the space domain is changing the landscape of future conflicts. I discussed the rapid emergence of commercial space with the proliferations of hundreds, if not thousands, of satellites providing a variety of services, including communications allowing for global Internet connectivity. S one example within the O. D. We continue to look at how we can leverage this opportunity. I'll tell you one of the enabling technologies eyes the use of small satellites, which are inherently cheaper and perhaps more flexible than the traditional bigger systems that we have historically used unemployed for the U. D. Certainly not lost on Me is the fact that Cal Poly Pioneer Cube SATs 2020 some years ago, and they set the standard for the use of these systems today. So they saw the valiant benefit gained way ahead of everybody else, it seems, and Cal Poly's focus on training and education is commendable. I especially impressed by the efforts of another of Steve's I colleague, current CEO Mr Bill Britain, with his high energy push to attract the next generation of innovators. Uh, earlier this year, I had planned on participating in this year's Cyber Innovation Challenge. In June works Cal Poly host California Mill and high school students and challenge them with situations to test their cyber knowledge. I tell you, I wish I had that kind of opportunity when I was a kid. Unfortunately, the pandemic change the plan. Why I truly look forward. Thio feature events such as these Thio participating. Now I want to recognize my good friend Steve Jakes, whom I've known for perhaps too long of a time here over two decades or so, who was in acknowledge space expert and personally, I truly applaud him for having the foresight of years back to form the National Security Space Association to help the entire space enterprise navigate through not only technology but Polly policy issues and challenges and paved the way for operational izing space. Space is our newest horrifying domain. That's not a secret anymore. Uh, and while it is a unique area, it shares a lot of common traits with the other domains such as land, air and sea, obviously all of strategically important to the defense of the United States. In conflict they will need to be. They will all be contested and therefore they all need to be defended. One domain alone will not win future conflicts in a joint operation. We must succeed. All to defending space is critical as critical is defending our other operational domains. Funny space is no longer the sanctuary available only to the government. Increasingly, as I discussed in the previous session, commercial space is taking the lead a lot of different areas, including R and D, A so called new space, so cyber security threat is even more demanding and even more challenging. Three US considers and federal access to and freedom to operate in space vital to advancing security, economic prosperity, prosperity and scientific knowledge of the country. That's making cyberspace an inseparable component. America's financial, social government and political life. We stood up US Space force ah, year ago or so as the newest military service is like the other services. Its mission is to organize, train and equip space forces in order to protect us and allied interest in space and to provide space capabilities to the joint force. Imagine combining that US space force with the U. S. Cyber Command to unify the direction of space and cyberspace operation strengthened U D capabilities and integrate and bolster d o d cyber experience. Now, of course, to enable all of this requires had trained and professional cadre of cyber security experts, combining a good mix of policy as well as high technical skill set much like we're seeing in stem, we need to attract more people to this growing field. Now the D. O. D. Is recognized the importance of the cybersecurity workforce, and we have implemented policies to encourage his growth Back in 2013 the deputy secretary of defense signed the D. O d cyberspace workforce strategy to create a comprehensive, well equipped cyber security team to respond to national security concerns. Now this strategy also created a program that encourages collaboration between the D. O. D and private sector employees. We call this the Cyber Information Technology Exchange program or site up. It's an exchange programs, which is very interesting, in which a private sector employees can naturally work for the D. O. D. In a cyber security position that spans across multiple mission critical areas are important to the d. O. D. A key responsibility of cybersecurity community is military leaders on the related threats and cyber security actions we need to have to defeat these threats. We talk about rapid that position, agile business processes and practices to speed up innovation. Likewise, cybersecurity must keep up with this challenge to cyber security. Needs to be right there with the challenges and changes, and this requires exceptional personnel. We need to attract talent investing the people now to grow a robust cybersecurity, workforce, streets, future. I look forward to the panel discussion, John. Thank you. >>Thank you so much bomb for those comments and you know, new challenges and new opportunities and new possibilities and free freedom Operating space. Critical. Thank you for those comments. Looking forward. Toa chatting further. Steve Jakes, executive director of N. S. S. A Europe opening statement. >>Thank you, John. And echoing bangs thanks to Cal Poly for pulling these this important event together and frankly, for allowing the National Security Space Association be a part of it. Likewise, we on behalf the association delighted and honored Thio be on this panel with President Armstrong along with my friend and colleague Bonneau Glue Mahad Something for you all to know about Bomb. He spent the 1st 20 years of his career in the Air Force doing space programs. He then went into industry for several years and then came back into government to serve. Very few people do that. So bang on behalf of the space community, we thank you for your long life long devotion to service to our nation. We really appreciate that and I also echo a bang shot out to that guy Bill Britain, who has been a long time co conspirator of ours for a long time and you're doing great work there in the cyber program at Cal Poly Bill, keep it up. But professor arms trying to keep a close eye on him. Uh, I would like to offer a little extra context to the great comments made by by President Armstrong and bahng. Uh, in our view, the timing of this conference really could not be any better. Um, we all recently reflected again on that tragic 9 11 surprise attack on our homeland. And it's an appropriate time, we think, to take pause while the percentage of you in the audience here weren't even born or babies then For the most of us, it still feels like yesterday. And moreover, a tragedy like 9 11 has taught us a lot to include to be more vigilant, always keep our collective eyes and ears open to include those quote eyes and ears from space, making sure nothing like this ever happens again. So this conference is a key aspect. Protecting our nation requires we work in a cybersecurity environment at all times. But, you know, the fascinating thing about space systems is we can't see him. No, sir, We see Space launches man there's nothing more invigorating than that. But after launch, they become invisible. So what are they really doing up there? What are they doing to enable our quality of life in the United States and in the world? Well, to illustrate, I'd like to paraphrase elements of an article in Forbes magazine by Bonds and my good friend Chuck Beans. Chuck. It's a space guy, actually had Bonds job a fuse in the Pentagon. He is now chairman and chief strategy officer at York Space Systems, and in his spare time he's chairman of the small satellites. Chuck speaks in words that everyone can understand. So I'd like to give you some of his words out of his article. Uh, they're afraid somewhat. So these are Chuck's words. Let's talk about average Joe and playing Jane. Before heading to the airport for a business trip to New York City, Joe checks the weather forecast informed by Noah's weather satellites to see what pack for the trip. He then calls an uber that space app. Everybody uses it matches riders with drivers via GPS to take into the airport, So Joe has lunch of the airport. Unbeknownst to him, his organic lunch is made with the help of precision farming made possible through optimized irrigation and fertilization, with remote spectral sensing coming from space and GPS on the plane, the pilot navigates around weather, aided by GPS and nose weather satellites. And Joe makes his meeting on time to join his New York colleagues in a video call with a key customer in Singapore made possible by telecommunication satellites. Around to his next meeting, Joe receives notice changing the location of the meeting to another to the other side of town. So he calmly tells Syria to adjust the destination, and his satellite guided Google maps redirects him to the new location. That evening, Joe watches the news broadcast via satellite. The report details a meeting among world leaders discussing the developing crisis in Syria. As it turns out, various forms of quote remotely sensed. Information collected from satellites indicate that yet another band, chemical weapon, may have been used on its own people. Before going to bed, Joe decides to call his parents and congratulate them for their wedding anniversary as they cruise across the Atlantic, made possible again by communications satellites and Joe's parents can enjoy the call without even wondering how it happened the next morning. Back home, Joe's wife, Jane, is involved in a car accident. Her vehicle skids off the road. She's knocked unconscious, but because of her satellite equipped on star system, the crash is detected immediately and first responders show up on the scene. In time, Joe receives the news books. An early trip home sends flowers to his wife as he orders another uber to the airport. Over that 24 hours, Joe and Jane used space system applications for nearly every part of their day. Imagine the consequences if at any point they were somehow denied these services, whether they be by natural causes or a foreign hostility. And each of these satellite applications used in this case were initially developed for military purposes and continue to be, but also have remarkable application on our way of life. Just many people just don't know that. So, ladies and gentlemen, now you know, thanks to chuck beans, well, the United States has a proud heritage being the world's leading space faring nation, dating back to the Eisenhower and Kennedy years. Today we have mature and robust systems operating from space, providing overhead reconnaissance to quote, wash and listen, provide missile warning, communications, positioning, navigation and timing from our GPS system. Much of what you heard in Lieutenant General J. T. Thompson earlier speech. These systems are not only integral to our national security, but also our also to our quality of life is Chuck told us. We simply no longer could live without these systems as a nation and for that matter, as a world. But over the years, adversary like adversaries like China, Russia and other countries have come to realize the value of space systems and are aggressively playing ketchup while also pursuing capabilities that will challenge our systems. As many of you know, in 2000 and seven, China demonstrated it's a set system by actually shooting down is one of its own satellites and has been aggressively developing counter space systems to disrupt hours. So in a heavily congested space environment, our systems are now being contested like never before and will continue to bay well as Bond mentioned, the United States has responded to these changing threats. In addition to adding ways to protect our system, the administration and in Congress recently created the United States Space Force and the operational you United States Space Command, the latter of which you heard President Armstrong and other Californians hope is going to be located. Vandenberg Air Force Base Combined with our intelligence community today, we have focused military and civilian leadership now in space. And that's a very, very good thing. Commence, really. On the industry side, we did create the National Security Space Association devoted solely to supporting the national security Space Enterprise. We're based here in the D C area, but we have arms and legs across the country, and we are loaded with extraordinary talent. In scores of Forman, former government executives, So S s a is joined at the hip with our government customers to serve and to support. We're busy with a multitude of activities underway ranging from a number of thought provoking policy. Papers are recurring space time Webcast supporting Congress's Space Power Caucus and other main serious efforts. Check us out at NSS. A space dot org's One of our strategic priorities in central to today's events is to actively promote and nurture the workforce development. Just like cow calling. We will work with our U. S. Government customers, industry leaders and academia to attract and recruit students to join the space world, whether in government or industry and two assistant mentoring and training as their careers. Progress on that point, we're delighted. Be delighted to be working with Cal Poly as we hopefully will undertake a new pilot program with him very soon. So students stay tuned something I can tell you Space is really cool. While our nation's satellite systems are technical and complex, our nation's government and industry work force is highly diverse, with a combination of engineers, physicists, method and mathematicians, but also with a large non technical expertise as well. Think about how government gets things thes systems designed, manufactured, launching into orbit and operating. They do this via contracts with our aerospace industry, requiring talents across the board from cost estimating cost analysis, budgeting, procurement, legal and many other support. Tasker Integral to the mission. Many thousands of people work in the space workforce tens of billions of dollars every year. This is really cool stuff, no matter what your education background, a great career to be part of. When summary as bang had mentioned Aziz, well, there is a great deal of exciting challenges ahead we will see a new renaissance in space in the years ahead, and in some cases it's already begun. Billionaires like Jeff Bezos, Elon Musk, Sir Richard Richard Branson are in the game, stimulating new ideas in business models, other private investors and start up companies. Space companies are now coming in from all angles. The exponential advancement of technology and microelectronics now allows the potential for a plethora of small SAT systems to possibly replace older satellites the size of a Greyhound bus. It's getting better by the day and central to this conference, cybersecurity is paramount to our nation's critical infrastructure in space. So once again, thanks very much, and I look forward to the further conversation. >>Steve, thank you very much. Space is cool. It's relevant. But it's important, as you pointed out, and you're awesome story about how it impacts our life every day. So I really appreciate that great story. I'm glad you took the time Thio share that you forgot the part about the drone coming over in the crime scene and, you know, mapping it out for you. But that would add that to the story later. Great stuff. My first question is let's get into the conversations because I think this is super important. President Armstrong like you to talk about some of the points that was teased out by Bang and Steve. One in particular is the comment around how military research was important in developing all these capabilities, which is impacting all of our lives. Through that story. It was the military research that has enabled a generation and generation of value for consumers. This is kind of this workforce conversation. There are opportunities now with with research and grants, and this is, ah, funding of innovation that it's highly accelerate. It's happening very quickly. Can you comment on how research and the partnerships to get that funding into the universities is critical? >>Yeah, I really appreciate that And appreciate the comments of my colleagues on it really boils down to me to partnerships, public private partnerships. You mentioned Northrop Grumman, but we have partnerships with Lockie Martin, Boeing, Raytheon Space six JPL, also member of organization called Business Higher Education Forum, which brings together university presidents and CEOs of companies. There's been focused on cybersecurity and data science, and I hope that we can spill into cybersecurity in space but those partnerships in the past have really brought a lot forward at Cal Poly Aziz mentioned we've been involved with Cube set. Uh, we've have some secure work and we want to plan to do more of that in the future. Uh, those partnerships are essential not only for getting the r and d done, but also the students, the faculty, whether masters or undergraduate, can be involved with that work. Uh, they get that real life experience, whether it's on campus or virtually now during Covic or at the location with the partner, whether it may be governmental or our industry. Uh, and then they're even better equipped, uh, to hit the ground running. And of course, we'd love to see even more of our students graduate with clearance so that they could do some of that a secure work as well. So these partnerships are absolutely critical, and it's also in the context of trying to bring the best and the brightest and all demographics of California and the US into this field, uh, to really be successful. So these partnerships are essential, and our goal is to grow them just like I know other colleagues and C. S u and the U C are planning to dio, >>you know, just as my age I've seen I grew up in the eighties, in college and during that systems generation and that the generation before me, they really kind of pioneered the space that spawned the computer revolution. I mean, you look at these key inflection points in our lives. They were really funded through these kinds of real deep research. Bond talk about that because, you know, we're living in an age of cloud. And Bezos was mentioned. Elon Musk. Sir Richard Branson. You got new ideas coming in from the outside. You have an accelerated clock now on terms of the innovation cycles, and so you got to react differently. You guys have programs to go outside >>of >>the Defense Department. How important is this? Because the workforce that air in schools and our folks re skilling are out there and you've been on both sides of the table. So share your thoughts. >>No, thanks, John. Thanks for the opportunity responded. And that's what you hit on the notes back in the eighties, R and D in space especially, was dominated by my government funding. Uh, contracts and so on. But things have changed. As Steve pointed out, A lot of these commercial entities funded by billionaires are coming out of the woodwork funding R and D. So they're taking the lead. So what we can do within the deal, the in government is truly take advantage of the work they've done on. Uh, since they're they're, you know, paving the way to new new approaches and new way of doing things. And I think we can We could certainly learn from that. And leverage off of that saves us money from an R and D standpoint while benefiting from from the product that they deliver, you know, within the O D Talking about workforce development Way have prioritized we have policies now to attract and retain talent. We need I I had the folks do some research and and looks like from a cybersecurity workforce standpoint. A recent study done, I think, last year in 2019 found that the cybersecurity workforce gap in the U. S. Is nearing half a million people, even though it is a growing industry. So the pipeline needs to be strengthened off getting people through, you know, starting young and through college, like assess a professor Armstrong indicated, because we're gonna need them to be in place. Uh, you know, in a period of about maybe a decade or so, Uh, on top of that, of course, is the continuing issue we have with the gap with with stamps students, we can't afford not to have expertise in place to support all the things we're doing within the with the not only deal with the but the commercial side as well. Thank you. >>How's the gap? Get? Get filled. I mean, this is the this is again. You got cybersecurity. I mean, with space. It's a whole another kind of surface area, if you will, in early surface area. But it is. It is an I o t. Device if you think about it. But it does have the same challenges. That's kind of current and and progressive with cybersecurity. Where's the gap Get filled, Steve Or President Armstrong? I mean, how do you solve the problem and address this gap in the workforce? What is some solutions and what approaches do we need to put in place? >>Steve, go ahead. I'll follow up. >>Okay. Thanks. I'll let you correct. May, uh, it's a really good question, and it's the way I would. The way I would approach it is to focus on it holistically and to acknowledge it up front. And it comes with our teaching, etcetera across the board and from from an industry perspective, I mean, we see it. We've gotta have secure systems with everything we do and promoting this and getting students at early ages and mentoring them and throwing internships at them. Eyes is so paramount to the whole the whole cycle, and and that's kind of and it really takes focused attention. And we continue to use the word focus from an NSS, a perspective. We know the challenges that are out there. There are such talented people in the workforce on the government side, but not nearly enough of them. And likewise on industry side. We could use Maura's well, but when you get down to it, you know we can connect dots. You know that the the aspect That's a Professor Armstrong talked about earlier toe where you continue to work partnerships as much as you possibly can. We hope to be a part of that. That network at that ecosystem the will of taking common objectives and working together to kind of make these things happen and to bring the power not just of one or two companies, but our our entire membership to help out >>President >>Trump. Yeah, I would. I would also add it again. It's back to partnerships that I talked about earlier. One of our partners is high schools and schools fortune Margaret Fortune, who worked in a couple of, uh, administrations in California across party lines and education. Their fifth graders all visit Cal Poly and visit our learned by doing lab and you, you've got to get students interested in stem at a early age. We also need the partnerships, the scholarships, the financial aid so the students can graduate with minimal to no debt to really hit the ground running. And that's exacerbated and really stress. Now, with this covert induced recession, California supports higher education at a higher rate than most states in the nation. But that is that has dropped this year or reasons. We all understand, uh, due to Kobe, and so our partnerships, our creativity on making sure that we help those that need the most help financially uh, that's really key, because the gaps air huge eyes. My colleagues indicated, you know, half of half a million jobs and you need to look at the the students that are in the pipeline. We've got to enhance that. Uh, it's the in the placement rates are amazing. Once the students get to a place like Cal Poly or some of our other amazing CSU and UC campuses, uh, placement rates are like 94%. >>Many of our >>engineers, they have jobs lined up a year before they graduate. So it's just gonna take key partnerships working together. Uh, and that continued partnership with government, local, of course, our state of CSU on partners like we have here today, both Stephen Bang So partnerships the thing >>e could add, you know, the collaboration with universities one that we, uh, put a lot of emphasis, and it may not be well known fact, but as an example of national security agencies, uh, National Centers of Academic Excellence in Cyber, the Fast works with over 270 colleges and universities across the United States to educate its 45 future cyber first responders as an example, so that Zatz vibrant and healthy and something that we ought Teoh Teik, banjo >>off. Well, I got the brain trust here on this topic. I want to get your thoughts on this one point. I'd like to define what is a public private partnership because the theme that's coming out of the symposium is the script has been flipped. It's a modern error. Things air accelerated get you got security. So you get all these things kind of happen is a modern approach and you're seeing a digital transformation play out all over the world in business. Andi in the public sector. So >>what is what >>is a modern public private partnership? What does it look like today? Because people are learning differently, Covert has pointed out, which was that we're seeing right now. How people the progressions of knowledge and learning truth. It's all changing. How do you guys view the modern version of public private partnership and some some examples and improve points? Can you can you guys share that? We'll start with the Professor Armstrong. >>Yeah. A zai indicated earlier. We've had on guy could give other examples, but Northup Grumman, uh, they helped us with cyber lab. Many years ago. That is maintained, uh, directly the software, the connection outside its its own unit so that students can learn the hack, they can learn to penetrate defenses, and I know that that has already had some considerations of space. But that's a benefit to both parties. So a good public private partnership has benefits to both entities. Uh, in the common factor for universities with a lot of these partnerships is the is the talent, the talent that is, that is needed, what we've been working on for years of the, you know, that undergraduate or master's or PhD programs. But now it's also spilling into Skilling and re Skilling. As you know, Jobs. Uh, you know, folks were in jobs today that didn't exist two years, three years, five years ago. But it also spills into other aspects that can expand even mawr. We're very fortunate. We have land, there's opportunities. We have one tech part project. We're expanding our tech park. I think we'll see opportunities for that, and it'll it'll be adjusted thio, due to the virtual world that we're all learning more and more about it, which we were in before Cove it. But I also think that that person to person is going to be important. Um, I wanna make sure that I'm driving across the bridge. Or or that that satellites being launched by the engineer that's had at least some in person training, uh, to do that and that experience, especially as a first time freshman coming on a campus, getting that experience expanding and as adult. And we're gonna need those public private partnerships in order to continue to fund those at a level that is at the excellence we need for these stem and engineering fields. >>It's interesting People in technology can work together in these partnerships in a new way. Bank Steve Reaction Thio the modern version of what a public, successful private partnership looks like. >>If I could jump in John, I think, you know, historically, Dodi's has have had, ah, high bar thio, uh, to overcome, if you will, in terms of getting rapid pulling in your company. This is the fault, if you will and not rely heavily in are the usual suspects of vendors and like and I think the deal is done a good job over the last couple of years off trying to reduce the burden on working with us. You know, the Air Force. I think they're pioneering this idea around pitch days where companies come in, do a two hour pitch and immediately notified of a wooden award without having to wait a long time. Thio get feedback on on the quality of the product and so on. So I think we're trying to do our best. Thio strengthen that partnership with companies outside the main group of people that we typically use. >>Steve, any reaction? Comment to add? >>Yeah, I would add a couple of these air. Very excellent thoughts. Uh, it zits about taking a little gamble by coming out of your comfort zone. You know, the world that Bond and Bond lives in and I used to live in in the past has been quite structured. It's really about we know what the threat is. We need to go fix it, will design it says we go make it happen, we'll fly it. Um, life is so much more complicated than that. And so it's it's really to me. I mean, you take you take an example of the pitch days of bond talks about I think I think taking a gamble by attempting to just do a lot of pilot programs, uh, work the trust factor between government folks and the industry folks in academia. Because we are all in this together in a lot of ways, for example. I mean, we just sent the paper to the White House of their requests about, you know, what would we do from a workforce development perspective? And we hope Thio embellish on this over time once the the initiative matures. But we have a piece of it, for example, is the thing we call clear for success getting back Thio Uh, President Armstrong's comments at the collegiate level. You know, high, high, high quality folks are in high demand. So why don't we put together a program they grabbed kids in their their underclass years identifies folks that are interested in doing something like this. Get them scholarships. Um, um, I have a job waiting for them that their contract ID for before they graduate, and when they graduate, they walk with S C I clearance. We believe that could be done so, and that's an example of ways in which the public private partnerships can happen to where you now have a talented kid ready to go on Day one. We think those kind of things can happen. It just gets back down to being focused on specific initiatives, give them giving them a chance and run as many pilot programs as you can like these days. >>That's a great point, E. President. >>I just want to jump in and echo both the bank and Steve's comments. But Steve, that you know your point of, you know, our graduates. We consider them ready Day one. Well, they need to be ready Day one and ready to go secure. We totally support that and and love to follow up offline with you on that. That's that's exciting, uh, and needed very much needed mawr of it. Some of it's happening, but way certainly have been thinking a lot about that and making some plans, >>and that's a great example of good Segway. My next question. This kind of reimagining sees work flows, eyes kind of breaking down the old the old way and bringing in kind of a new way accelerated all kind of new things. There are creative ways to address this workforce issue, and this is the next topic. How can we employ new creative solutions? Because, let's face it, you know, it's not the days of get your engineering degree and and go interview for a job and then get slotted in and get the intern. You know the programs you get you particularly through the system. This is this is multiple disciplines. Cybersecurity points at that. You could be smart and math and have, ah, degree in anthropology and even the best cyber talents on the planet. So this is a new new world. What are some creative approaches that >>you know, we're >>in the workforce >>is quite good, John. One of the things I think that za challenge to us is you know, we got somehow we got me working for with the government, sexy, right? The part of the challenge we have is attracting the right right level of skill sets and personnel. But, you know, we're competing oftentimes with the commercial side, the gaming industry as examples of a big deal. And those are the same talents. We need to support a lot of programs we have in the U. D. So somehow we have to do a better job to Steve's point off, making the work within the U. D within the government something that they would be interested early on. So I tracked him early. I kind of talked about Cal Poly's, uh, challenge program that they were gonna have in June inviting high school kid. We're excited about the whole idea of space and cyber security, and so on those air something. So I think we have to do it. Continue to do what were the course the next several years. >>Awesome. Any other creative approaches that you guys see working or might be on idea, or just a kind of stoked the ideation out their internship. So obviously internships are known, but like there's gotta be new ways. >>I think you can take what Steve was talking about earlier getting students in high school, uh, and aligning them sometimes. Uh, that intern first internship, not just between the freshman sophomore year, but before they inter cal poly per se. And they're they're involved s So I think that's, uh, absolutely key. Getting them involved many other ways. Um, we have an example of of up Skilling a redeveloped work redevelopment here in the Central Coast. PG and e Diablo nuclear plant as going to decommission in around 2020 24. And so we have a ongoing partnership toe work on reposition those employees for for the future. So that's, you know, engineering and beyond. Uh, but think about that just in the manner that you were talking about. So the up skilling and re Skilling uh, on I think that's where you know, we were talking about that Purdue University. Other California universities have been dealing with online programs before cove it and now with co vid uh, so many more faculty or were pushed into that area. There's going to be much more going and talk about workforce development and up Skilling and Re Skilling The amount of training and education of our faculty across the country, uh, in in virtual, uh, and delivery has been huge. So there's always a silver linings in the cloud. >>I want to get your guys thoughts on one final question as we in the in the segment. And we've seen on the commercial side with cloud computing on these highly accelerated environments where you know, SAS business model subscription. That's on the business side. But >>one of The >>things that's clear in this trend is technology, and people work together and technology augments the people components. So I'd love to get your thoughts as we look at the world now we're living in co vid um, Cal Poly. You guys have remote learning Right now. It's a infancy. It's a whole new disruption, if you will, but also an opportunity to enable new ways to collaborate, Right? So if you look at people and technology, can you guys share your view and vision on how communities can be developed? How these digital technologies and people can work together faster to get to the truth or make a discovery higher to build the workforce? These air opportunities? How do you guys view this new digital transformation? >>Well, I think there's there's a huge opportunities and just what we're doing with this symposium. We're filming this on one day, and it's going to stream live, and then the three of us, the four of us, can participate and chat with participants while it's going on. That's amazing. And I appreciate you, John, you bringing that to this this symposium, I think there's more and more that we can do from a Cal poly perspective with our pedagogy. So you know, linked to learn by doing in person will always be important to us. But we see virtual. We see partnerships like this can expand and enhance our ability and minimize the in person time, decrease the time to degree enhanced graduation rate, eliminate opportunity gaps or students that don't have the same advantages. S so I think the technological aspect of this is tremendous. Then on the up Skilling and Re Skilling, where employees air all over, they can be reached virtually then maybe they come to a location or really advanced technology allows them to get hands on virtually, or they come to that location and get it in a hybrid format. Eso I'm I'm very excited about the future and what we can do, and it's gonna be different with every university with every partnership. It's one. Size does not fit all. >>It's so many possibilities. Bond. I could almost imagine a social network that has a verified, you know, secure clearance. I can jump in, have a little cloak of secrecy and collaborate with the d o. D. Possibly in the future. But >>these are the >>kind of kind of crazy ideas that are needed. Are your thoughts on this whole digital transformation cross policy? >>I think technology is gonna be revolutionary here, John. You know, we're focusing lately on what we call digital engineering to quicken the pace off, delivering capability to warfighter. As an example, I think a I machine language all that's gonna have a major play and how we operate in the future. We're embracing five G technologies writing ability Thio zero latency or I o t More automation off the supply chain. That sort of thing, I think, uh, the future ahead of us is is very encouraging. Thing is gonna do a lot for for national defense on certainly the security of the country. >>Steve, your final thoughts. Space systems are systems, and they're connected to other systems that are connected to people. Your thoughts on this digital transformation opportunity >>Such a great question in such a fun, great challenge ahead of us. Um echoing are my colleague's sentiments. I would add to it. You know, a lot of this has I think we should do some focusing on campaigning so that people can feel comfortable to include the Congress to do things a little bit differently. Um, you know, we're not attuned to doing things fast. Uh, but the dramatic You know, the way technology is just going like crazy right now. I think it ties back Thio hoping Thio, convince some of our senior leaders on what I call both sides of the Potomac River that it's worth taking these gamble. We do need to take some of these things very way. And I'm very confident, confident and excited and comfortable. They're just gonna be a great time ahead and all for the better. >>You know, e talk about D. C. Because I'm not a lawyer, and I'm not a political person, but I always say less lawyers, more techies in Congress and Senate. So I was getting job when I say that. Sorry. Presidential. Go ahead. >>Yeah, I know. Just one other point. Uh, and and Steve's alluded to this in bonded as well. I mean, we've got to be less risk averse in these partnerships. That doesn't mean reckless, but we have to be less risk averse. And I would also I have a zoo. You talk about technology. I have to reflect on something that happened in, uh, you both talked a bit about Bill Britton and his impact on Cal Poly and what we're doing. But we were faced a few years ago of replacing a traditional data a data warehouse, data storage data center, and we partner with a W S. And thank goodness we had that in progress on it enhanced our bandwidth on our campus before Cove. It hit on with this partnership with the digital transformation hub. So there is a great example where, uh, we we had that going. That's not something we could have started. Oh, covitz hit. Let's flip that switch. And so we have to be proactive on. We also have thio not be risk averse and do some things differently. Eyes that that is really salvage the experience for for students. Right now, as things are flowing, well, we only have about 12% of our courses in person. Uh, those essential courses, uh, and just grateful for those partnerships that have talked about today. >>Yeah, and it's a shining example of how being agile, continuous operations, these air themes that expand into space and the next workforce needs to be built. Gentlemen, thank you. very much for sharing your insights. I know. Bang, You're gonna go into the defense side of space and your other sessions. Thank you, gentlemen, for your time for great session. Appreciate it. >>Thank you. Thank you. >>Thank you. >>Thank you. Thank you. Thank you all. >>I'm John Furry with the Cube here in Palo Alto, California Covering and hosting with Cal Poly The Space and Cybersecurity Symposium 2020. Thanks for watching.

Published Date : Oct 1 2020

SUMMARY :

It's the Cube space and cybersecurity. We have Jeff Armstrong's the president of California Polytechnic in space, Jeff will start with you. We know that the best work is done by balanced teams that include multiple and diverse perspectives. speaking to bang, we learned that Rachel sins, one of our liberal arts arts majors, on the forefront of innovation and really taking a unique progressive. of the National Security Space Association, to discuss a very important topic of Thank you so much bomb for those comments and you know, new challenges and new opportunities and new possibilities of the space community, we thank you for your long life long devotion to service to the drone coming over in the crime scene and, you know, mapping it out for you. Yeah, I really appreciate that And appreciate the comments of my colleagues on clock now on terms of the innovation cycles, and so you got to react differently. Because the workforce that air in schools and our folks re So the pipeline needs to be strengthened But it does have the same challenges. Steve, go ahead. the aspect That's a Professor Armstrong talked about earlier toe where you continue to work Once the students get to a place like Cal Poly or some of our other amazing Uh, and that continued partnership is the script has been flipped. How people the progressions of knowledge and learning truth. that is needed, what we've been working on for years of the, you know, Thio the modern version of what a public, successful private partnership looks like. This is the fault, if you will and not rely heavily in are the usual suspects for example, is the thing we call clear for success getting back Thio Uh, that and and love to follow up offline with you on that. You know the programs you get you particularly through We need to support a lot of programs we have in the U. D. So somehow we have to do a better idea, or just a kind of stoked the ideation out their internship. in the manner that you were talking about. And we've seen on the commercial side with cloud computing on these highly accelerated environments where you know, So I'd love to get your thoughts as we look at the world now we're living in co vid um, decrease the time to degree enhanced graduation rate, eliminate opportunity you know, secure clearance. kind of kind of crazy ideas that are needed. certainly the security of the country. and they're connected to other systems that are connected to people. that people can feel comfortable to include the Congress to do things a little bit differently. So I Eyes that that is really salvage the experience for Bang, You're gonna go into the defense side of Thank you. Thank you all. I'm John Furry with the Cube here in Palo Alto, California Covering and hosting with Cal

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Armstrong and Guhamad and Jacques V1


 

>> Announcer: From around the globe, it's The Cube, covering Space and Cybersecurity Symposium 2020, hosted by Cal Poly. >> Everyone, welcome to this special virtual conference, the Space and Cybersecurity Symposium 2020 put on by Cal Poly with support from The Cube. I'm John Furey, your host and master of ceremony's got a great topic today, and this session is really the intersection of space and cybersecurity. This topic, and this conversation is a cybersecurity workforce development through public and private partnerships. And we've got a great lineup, we've Jeff Armstrong is the president of California Polytechnic State University, also known as Cal Poly. Jeffrey, thanks for jumping on and Bong Gumahad. The second, Director of C4ISR Division, and he's joining us from the Office of the Under Secretary of Defense for the acquisition and sustainment of Department of Defense, DOD, and of course Steve Jacques is Executive Director, founder National Security Space Association, and managing partner at Velos. Gentlemen, thank you for joining me for this session, we've got an hour of conversation, thanks for coming on. >> Thank you. >> So we've got a virtual event here, we've got an hour to have a great conversation, I'd love for you guys to do an opening statement on how you see the development through public and private partnerships around cybersecurity and space, Jeff, we'll start with you. >> Well, thanks very much, John, it's great to be on with all of you. On behalf of Cal Poly, welcome everyone. Educating the workforce of tomorrow is our mission at Cal Poly, whether that means traditional undergraduates, masters students, or increasingly, mid-career professionals looking to upskill or re-skill. Our signature pedagogy is learn by doing, which means that our graduates arrive at employers, ready day one with practical skills and experience. We have long thought of ourselves as lucky to be on California's beautiful central coast, but in recent years, as we've developed closer relationships with Vandenberg Air Force Base, hopefully the future permanent headquarters of the United States Space Command with Vandenberg and other regional partners, We have discovered that our location is even more advantageous than we thought. We're just 50 miles away from Vandenberg, a little closer than UC Santa Barbara and the base represents the Southern border of what we have come to think of as the central coast region. Cal Poly and Vandenberg Air Force Base have partnered to support regional economic development, to encourage the development of a commercial space port, to advocate for the space command headquarters coming to Vandenberg and other ventures. These partnerships have been possible because both parties stand to benefit. Vandenberg, by securing new streams of revenue, workforce, and local supply chain and Cal Poly by helping to grow local jobs for graduates, internship opportunities for students and research and entrepreneurship opportunities for faculty and staff. Crucially, what's good for Vandenberg Air Force Base and for Cal Poly is also good for the central coast and the U.S., creating new head of household jobs, infrastructure, and opportunity. Our goal is that these new jobs bring more diversity and sustainability for the region. This regional economic development has taken on a life of its own, spawning a new nonprofit called REACH which coordinates development efforts from Vandenberg Air Force Base in the South to Camp Roberts in the North. Another factor that has facilitated our relationship with Vandenberg Air Force Base is that we have some of the same friends. For example, Northrop Grumman has as long been an important defense contractor and an important partner to Cal Poly, funding scholarships in facilities that have allowed us to stay current with technology in it to attract highly qualified students for whom Cal Poly's costs would otherwise be prohibitive. For almost 20 years, Northrop Grumman has funded scholarships for Cal Poly students. This year, they're funding 64 scholarships, some directly in our College of Engineering and most through our Cal Poly Scholars Program. Cal Poly scholars support both incoming freshmen and transfer students. These are especially important, 'cause it allows us to provide additional support and opportunities to a group of students who are mostly first generation, low income and underrepresented, and who otherwise might not choose to attend Cal Poly. They also allow us to recruit from partner high schools with large populations of underrepresented minority students, including the Fortune High School in Elk Grove, which we developed a deep and lasting connection. We know that the best work is done by balanced teams that include multiple and diverse perspectives. These scholarships help us achieve that goal and I'm sure you know Northrop Grumman was recently awarded a very large contract to modernize the U.S. ICBM armory with some of the work being done at Vandenberg Air Force Base, thus supporting the local economy and protecting... Protecting our efforts in space requires partnerships in the digital realm. Cal Poly has partnered with many private companies such as AWS. Our partnerships with Amazon Web Services has enabled us to train our students with next generation cloud engineering skills, in part, through our jointly created digital transformation hub. Another partnership example is among Cal Poly's California Cyber Security Institute College of Engineering and the California National Guard. This partnership is focused on preparing a cyber-ready workforce, by providing faculty and students with a hands on research and learning environment side by side with military law enforcement professionals and cyber experts. We also have a long standing partnership with PG&E most recently focused on workforce development and redevelopment. Many of our graduates do indeed go on to careers in aerospace and defense industry. As a rough approximation, more than 4,500 Cal Poly graduates list aerospace or defense as their employment sector on LinkedIn. And it's not just our engineers in computer sciences. When I was speaking to our fellow panelists not too long ago, speaking to Bong, we learned that Rachel Sims, one of our liberal arts majors is working in his office, so shout out to you, Rachel. And then finally, of course, some of our graduates soar to extraordinary heights, such as Commander Victor Glover, who will be heading to the International Space Station later this year. As I close, all of which is to say that we're deeply committed to workforce development and redevelopment, that we understand the value of public-private partnerships, and that we're eager to find new ways in which to benefit everyone from this further cooperation. So we're committed to the region, the state and the nation, in our past efforts in space, cyber security and links to our partners at, as I indicated, aerospace industry and governmental partners provides a unique position for us to move forward in the interface of space and cyber security. Thank you so much, John. >> President Armstrong, thank you very much for the comments and congratulations to Cal Poly for being on the forefront of innovation and really taking a unique, progressive view and want to tip a hat to you guys over there, thank you very much for those comments, appreciate it. Bong, Department of Defense. Exciting, you've got to defend the nation, space is global, your opening statement. >> Yes, sir, thanks John, appreciate that. Thank you everybody, I'm honored to be in this panel along with Preston Armstrong of Cal Poly and my longtime friend and colleague Steve Jacques of the National Security Space Association to discuss a very important topic of a cybersecurity workforce development as President Armstrong alluded to. I'll tell you, both of these organizations, Cal Poly and the NSSA have done and continue to do an exceptional job at finding talent, recruiting them and training current and future leaders and technical professionals that we vitally need for our nation's growing space programs, as well as our collective national security. Earlier today, during session three, I, along with my colleague, Chris Samson discussed space cyber security and how the space domain is changing the landscape of future conflicts. I discussed the rapid emergence of commercial space with the proliferation of hundreds, if not thousands of satellites, providing a variety of services including communications, allowing for global internet connectivity, as one example. Within DOD, we continued to look at how we can leverage this opportunity. I'll tell you, one of the enabling technologies, is the use of small satellites, which are inherently cheaper and perhaps more flexible than the traditional bigger systems that we have historically used and employed for DOD. Certainly not lost on me is the fact that Cal Poly pioneered CubeSats 28, 27 years ago, and they set a standard for the use of these systems today. So they saw the value and benefit gained way ahead of everybody else it seems. And Cal Poly's focus on training and education is commendable. I'm especially impressed by the efforts of another of Steven's colleague, the current CIO, Mr. Bill Britton, with his high energy push to attract the next generation of innovators. Earlier this year, I had planned on participating in this year's cyber innovation challenge in June, Oops, Cal Poly hosts California middle, and high school students, and challenge them with situations to test their cyber knowledge. I tell you, I wish I had that kind of opportunity when I was a kid, unfortunately, the pandemic changed the plan, but I truly look forward to future events such as these, to participate in. Now, I want to recognize my good friend, Steve Jacques, whom I've known for perhaps too long of a time here, over two decades or so, who was an acknowledged space expert and personally I've truly applaud him for having the foresight a few years back to form the National Security Space Association to help the entire space enterprise navigate through not only technology, but policy issues and challenges and paved the way for operationalizing space. Space, it certainly was fortifying domain, it's not a secret anymore, and while it is a unique area, it shares a lot of common traits with the other domains, such as land, air, and sea, obviously all are strategically important to the defense of the United States. In conflict, they will all be contested and therefore they all need to be defended. One domain alone will not win future conflicts, and in a joint operation, we must succeed in all. So defending space is critical, as critical as to defending our other operational domains. Funny, space is the only sanctuary available only to the government. Increasingly as I discussed in a previous session, commercial space is taking the lead in a lot of different areas, including R&D, the so-called new space. So cybersecurity threat is even more demanding and even more challenging. The U.S. considers and futhered access to and freedom to operate in space, vital to advancing security, economic prosperity and scientific knowledge of the country, thus making cyberspace an inseparable component of America's financial, social government and political life. We stood up US Space Force a year ago or so as the newest military service. Like the other services, its mission is to organize, train and equip space forces in order to protect U.S. and allied interest in space and to provide spacecape builders who joined force. Imagine combining that U.S. Space Force with the U.S. Cyber Command to unify the direction of the space and cyberspace operation, strengthen DOD capabilities and integrate and bolster a DOD cyber experience. Now, of course, to enable all of this requires a trained and professional cadre of cyber security experts, combining a good mix of policy, as well as a high technical skill set. Much like we're seeing in STEM, we need to attract more people to this growing field. Now, the DOD has recognized the importance to the cybersecurity workforce, and we have implemented policies to encourage its growth. Back in 2013, the Deputy Secretary of Defense signed a DOD Cyberspace Workforce Strategy, to create a comprehensive, well-equipped cyber security team to respond to national security concerns. Now, this strategy also created a program that encourages collaboration between the DOD and private sector employees. We call this the Cyber Information Technology Exchange program, or CITE that it's an exchange program, which is very interesting in which a private sector employee can naturally work for the DOD in a cyber security position that spans across multiple mission critical areas, important to the DOD. A key responsibility of the cyber security community is military leaders, unrelated threats, and the cyber security actions we need to have to defeat these threats. We talked about rapid acquisition, agile business processes and practices to speed up innovation, likewise, cyber security must keep up with this challenge. So cyber security needs to be right there with the challenges and changes, and this requires exceptional personnel. We need to attract talent, invest in the people now to grow a robust cybersecurity workforce for the future. I look forward to the panel discussion, John, thank you. >> Thank you so much, Bob for those comments and, you know, new challenges or new opportunities and new possibilities and freedom to operate in space is critical, thank you for those comments, looking forward to chatting further. Steve Jacques, Executive Director of NSSA, you're up, opening statement. >> Thank you, John and echoing Bongs, thanks to Cal Poly for pulling this important event together and frankly, for allowing the National Security Space Association be a part of it. Likewise, on behalf of the association, I'm delighted and honored to be on this panel of President Armstrong, along with my friend and colleague, Bong Gumahad. Something for you all to know about Bong, he spent the first 20 years of his career in the Air Force doing space programs. He then went into industry for several years and then came back into government to serve, very few people do that. So Bong, on behalf of the space community, we thank you for your lifelong devotion to service to our nation, we really appreciate that. And I also echo a Bong shout out to that guy, Bill Britton. who's been a long time co-conspirator of ours for a long time, and you're doing great work there in the cyber program at Cal Poly, Bill, keep it up. But Professor Armstrong, keep a close eye on him. (laughter) I would like to offer a little extra context to the great comments made by President Armstrong and Bong. And in our view, the timing of this conference really could not be any better. We all recently reflected again on that tragic 9/11 surprise attack on our homeland and it's an appropriate time we think to take pause. While a percentage of you in the audience here weren't even born or were babies then, for the most of us, it still feels like yesterday. And moreover, a tragedy like 9/11 has taught us a lot to include, to be more vigilant, always keep our collective eyes and ears open, to include those "eyes and ears from space," making sure nothing like this ever happens again. So this conference is a key aspect, protecting our nation requires we work in a cyber secure environment at all times. But you know, the fascinating thing about space systems is we can't see 'em. Now sure, we see space launches, man, there's nothing more invigorating than that. But after launch they become invisible, so what are they really doing up there? What are they doing to enable our quality of life in the United States and in the world? Well to illustrate, I'd like to paraphrase elements of an article in Forbes magazine, by Bongs and my good friend, Chuck Beames, Chuck is a space guy, actually had Bongs job a few years in the Pentagon. He's now Chairman and Chief Strategy Officer at York Space Systems and in his spare time, he's Chairman of the Small Satellites. Chuck speaks in words that everyone can understand, so I'd like to give you some of his words out of his article, paraphrase somewhat, so these are Chuck's words. "Let's talk about average Joe and plain Jane. "Before heading to the airport for a business trip "to New York city, Joe checks the weather forecast, "informed by NOAA's weather satellites, "to see what to pack for the trip. "He then calls an Uber, that space app everybody uses, "it matches riders with drivers via GPS, "to take him to the airport. "So Joe has launched in the airport, "unbeknownst to him, his organic lunch is made "with the help of precision farming "made possible to optimize the irrigation and fertilization "with remote spectral sensing coming from space and GPS. "On the plane, the pilot navigates around weather, "aided by GPS and NOAA's weather satellites "and Joe makes his meeting on time "to join his New York colleagues in a video call "with a key customer in Singapore, "made possible by telecommunication satellites. "En route to his next meeting, "Joe receives notice changing the location of the meeting "to the other side of town. "So he calmly tells Siri to adjust the destination "and his satellite-guided Google maps redirect him "to the new location. "That evening, Joe watches the news broadcast via satellite, "report details of meeting among world leaders, "discussing the developing crisis in Syria. "As it turns out various forms of "'remotely sensed information' collected from satellites "indicate that yet another banned chemical weapon "may have been used on its own people. "Before going to bed, Joe decides to call his parents "and congratulate them for their wedding anniversary "as they cruise across the Atlantic, "made possible again by communication satellites "and Joe's parents can enjoy the call "without even wondering how it happened. "The next morning back home, "Joe's wife, Jane is involved in a car accident. "Her vehicle skids off the road, she's knocked unconscious, "but because of her satellite equipped OnStar system, "the crash is detected immediately, "and first responders show up on the scene in time. "Joe receives the news, books an early trip home, "sends flowers to his wife "as he orders another Uber to the airport. "Over that 24 hours, "Joe and Jane used space system applications "for nearly every part of their day. "Imagine the consequences if at any point "they were somehow denied these services, "whether they be by natural causes or a foreign hostility. "In each of these satellite applications used in this case, "were initially developed for military purposes "and continued to be, but also have remarkable application "on our way of life, just many people just don't know that." So ladies and gentlemen, now you know, thanks to Chuck Beames. Well, the United States has a proud heritage of being the world's leading space-faring nation. Dating back to the Eisenhower and Kennedy years, today, we have mature and robust systems operating from space, providing overhead reconnaissance to "watch and listen," provide missile warning, communications, positioning, navigation, and timing from our GPS system, much of which you heard in Lieutenant General JT Thomson's earlier speech. These systems are not only integral to our national security, but also to our quality of life. As Chuck told us, we simply no longer can live without these systems as a nation and for that matter, as a world. But over the years, adversaries like China, Russia and other countries have come to realize the value of space systems and are aggressively playing catch up while also pursuing capabilities that will challenge our systems. As many of you know, in 2007, China demonstrated its ASAT system by actually shooting down one of its own satellites and has been aggressively developing counterspace systems to disrupt ours. So in a heavily congested space environment, our systems are now being contested like never before and will continue to be. Well, as a Bong mentioned, the United States have responded to these changing threats. In addition to adding ways to protect our system, the administration and the Congress recently created the United States Space Force and the operational United States Space Command, the latter of which you heard President Armstrong and other Californians hope is going to be located at Vandenberg Air Force Base. Combined with our intelligence community, today we have focused military and civilian leadership now in space, and that's a very, very good thing. Commensurately on the industry side, we did create the National Security Space Association, devoted solely to supporting the National Security Space Enterprise. We're based here in the DC area, but we have arms and legs across the country and we are loaded with extraordinary talent in scores of former government executives. So NSSA is joined at the hip with our government customers to serve and to support. We're busy with a multitude of activities underway, ranging from a number of thought-provoking policy papers, our recurring spacetime webcasts, supporting Congress's space power caucus, and other main serious efforts. Check us out at nssaspace.org. One of our strategic priorities and central to today's events is to actively promote and nurture the workforce development, just like Cal-Poly. We will work with our U.S. government customers, industry leaders, and academia to attract and recruit students to join the space world, whether in government or industry, and to assist in mentoring and training as their careers progress. On that point, we're delighted to be working with Cal Poly as we hopefully will undertake a new pilot program with them very soon. So students stay tuned, something I can tell you, space is really cool. While our nation's satellite systems are technical and complex, our nation's government and industry workforce is highly diverse, with a combination of engineers, physicists and mathematicians, but also with a large non-technical expertise as well. Think about how government gets these systems designed, manufactured, launching into orbit and operating. They do this via contracts with our aerospace industry, requiring talents across the board, from cost estimating, cost analysis, budgeting, procurement, legal, and many other support tasks that are integral to the mission. Many thousands of people work in the space workforce, tens of billions of dollars every year. This is really cool stuff and no matter what your education background, a great career to be part of. In summary, as Bong had mentioned as well, there's a great deal of exciting challenges ahead. We will see a new renaissance in space in the years ahead and in some cases it's already begun. Billionaires like Jeff Bezos, Elon Musk, Sir Richard Branson, are in the game, stimulating new ideas and business models. Other private investors and startup companies, space companies are now coming in from all angles. The exponential advancement of technology and micro electronics now allows a potential for a plethora of small sat systems to possibly replace older satellites, the size of a Greyhound bus. It's getting better by the day and central to this conference, cybersecurity is paramount to our nation's critical infrastructure in space. So once again, thanks very much and I look forward to the further conversation. >> Steve, thank you very much. Space is cool, it's relevant, but it's important as you pointed out in your awesome story about how it impacts our life every day so I really appreciate that great story I'm glad you took the time to share that. You forgot the part about the drone coming over in the crime scene and, you know, mapping it out for you, but we'll add that to the story later, great stuff. My first question is, let's get into the conversations, because I think this is super important. President Armstrong, I'd like you to talk about some of the points that was teased out by Bong and Steve. One in particular is the comment around how military research was important in developing all these capabilities, which is impacting all of our lives through that story. It was the military research that has enabled a generation and generation of value for consumers. This is kind of this workforce conversation, there are opportunities now with research and grants, and this is a funding of innovation that is highly accelerated, it's happening very quickly. Can you comment on how research and the partnerships to get that funding into the universities is critical? >> Yeah, I really appreciate that and appreciate the comments of my colleagues. And it really boils down to me to partnerships, public-private partnerships, you have mentioned Northrop Grumman, but we have partnerships with Lockheed Martin, Boeing, Raytheon, Space X, JPL, also member of an organization called Business Higher Education Forum, which brings together university presidents and CEOs of companies. There's been focused on cybersecurity and data science and I hope that we can spill into cybersecurity and space. But those partnerships in the past have really brought a lot forward. At Cal Poly, as mentioned, we've been involved with CubeSat, we've have some secure work, and we want to plan to do more of that in the future. Those partnerships are essential, not only for getting the R&D done, but also the students, the faculty, whether they're master's or undergraduate can be involved with that work, they get that real life experience, whether it's on campus or virtually now during COVID or at the location with the partner, whether it may be governmental or industry, and then they're even better equipped to hit the ground running. And of course we'd love to see more of our students graduate with clearance so that they could do some of that secure work as well. So these partnerships are absolutely critical and it's also in the context of trying to bring the best and the brightest in all demographics of California and the U.S. into this field, to really be successful. So these partnerships are essential and our goal is to grow them just like I know our other colleagues in the CSU and the UC are planning to do. >> You know, just as my age I've seen, I grew up in the eighties and in college and they're in that system's generation and the generation before me, they really kind of pioneered the space that spawned the computer revolution. I mean, you look at these key inflection points in our lives, they were really funded through these kinds of real deep research. Bong, talk about that because, you know, we're living in an age of cloud and Bezos was mentioned, Elon Musk, Sir Richard Branson, you got new ideas coming in from the outside, you have an accelerated clock now in terms of the innovation cycles and so you got to react differently, you guys have programs to go outside of the defense department, how important is this because the workforce that are in schools and/or folks re-skilling are out there and you've been on both sides of the table, so share your thoughts. >> No, thanks Johnny, thanks for the opportunity to respond to, and that's what, you know, you hit on the nose back in the 80's, R&D and space especially was dominated by government funding, contracts and so on, but things have changed as Steve pointed out, allow these commercial entities funded by billionaires are coming out of the woodwork, funding R&D so they're taking the lead, so what we can do within the DOD in government is truly take advantage of the work they've done. And since they're, you know, paving the way to new approaches and new way of doing things and I think we can certainly learn from that and leverage off of that, saves us money from an R&D standpoint, while benefiting from the product that they deliver. You know, within DOD, talking about workforce development, you know, we have prioritized and we have policies now to attract and retain the talent we need. I had the folks do some research and it looks like from a cybersecurity or workforce standpoint, a recent study done, I think last year in 2019, found that the cyber security workforce gap in U.S. is nearing half a million people, even though it is a growing industry. So the pipeline needs to be strengthened, getting people through, you know, starting young and through college, like Professor Armstrong indicated because we're going to need them to be in place, you know, in a period of about maybe a decade or so. On top of that, of course, is the continuing issue we have with the gap with STEM students. We can't afford not have expertise in place to support all the things we're doing within DoD, not only DoD but the commercial side as well, thank you. >> How's the gap get filled, I mean, this is, again, you've got cybersecurity, I mean, with space it's a whole other kind of surface area if you will, it's not really surface area, but it is an IOT device if you think about it, but it does have the same challenges, that's kind of current and progressive with cybersecurity. Where's the gap get filled, Steve or President Armstrong, I mean, how do you solve the problem and address this gap in the workforce? What are some solutions and what approaches do we need to put in place? >> Steve, go ahead., I'll follow up. >> Okay, thanks, I'll let you correct me. (laughter) It's a really good question, and the way I would approach it is to focus on it holistically and to acknowledge it upfront and it comes with our teaching, et cetera, across the board. And from an industry perspective, I mean, we see it, we've got to have secure systems in everything we do, and promoting this and getting students at early ages and mentoring them and throwing internships at them is so paramount to the whole cycle. And that's kind of, it really takes a focused attention and we continue to use the word focus from an NSSA perspective. We know the challenges that are out there. There are such talented people in the workforce, on the government side, but not nearly enough of them and likewise on the industry side, we could use more as well, but when you get down to it, you know, we can connect dots, you know, the aspects that Professor Armstrong talked about earlier to where you continue to work partnerships as much as you possibly can. We hope to be a part of that network, that ecosystem if you will, of taking common objectives and working together to kind of make these things happen and to bring the power, not just of one or two companies, but of our entire membership thereabout. >> President Armstrong-- >> Yeah, I would also add it again, it's back to the partnerships that I talked about earlier, one of our partners is high schools and schools Fortune, Margaret Fortune, who worked in a couple of administrations in California across party lines and education, their fifth graders all visit Cal Poly, and visit our learned-by-doing lab. And you've got to get students interested in STEM at an early age. We also need the partnerships, the scholarships, the financial aid, so the students can graduate with minimal to no debt to really hit the ground running and that's exacerbated and really stress now with this COVID induced recession. California supports higher education at a higher rate than most states in the nation, but that has brought this year for reasons all understand due to COVID. And so our partnerships, our creativity, and making sure that we help those that need the most help financially, that's really key because the gaps are huge. As my colleagues indicated, you know, half a million jobs and I need you to look at the students that are in the pipeline, we've got to enhance that. And the placement rates are amazing once the students get to a place like Cal Poly or some of our other amazing CSU and UC campuses, placement rates are like 94%. Many of our engineers, they have jobs lined up a year before they graduate. So it's just going to take a key partnerships working together and that continued partnership with government local, of course, our state, the CSU, and partners like we have here today, both Steve and Bong so partnerships is the thing. >> You know, that's a great point-- >> I could add, >> Okay go ahead. >> All right, you know, the collaboration with universities is one that we put on lot of emphasis here, and it may not be well known fact, but just an example of national security, the AUC is a national centers of academic excellence in cyber defense works with over 270 colleges and universities across the United States to educate and certify future cyber first responders as an example. So that's vibrant and healthy and something that we ought to take advantage of. >> Well, I got the brain trust here on this topic. I want to get your thoughts on this one point, 'cause I'd like to define, you know, what is a public-private partnership because the theme that's coming out of the symposium is the script has been flipped, it's a modern era, things are accelerated, you've got security, so you've got all of these things kind of happenning it's a modern approach and you're seeing a digital transformation play out all over the world in business and in the public sector. So what is a modern public-private partnership and what does it look like today because people are learning differently. COVID has pointed out, which is that we're seeing right now, how people, the progressions of knowledge and learning, truth, it's all changing. How do you guys view the modern version of public-private partnership and some examples and some proof points, can you guys share that? We'll start with you, Professor Armstrong. >> Yeah, as I indicated earlier, we've had, and I could give other examples, but Northrop Grumman, they helped us with a cyber lab many years ago that is maintained directly, the software, the connection outside it's its own unit so the students can learn to hack, they can learn to penetrate defenses and I know that that has already had some considerations of space, but that's a benefit to both parties. So a good public-private partnership has benefits to both entities and the common factor for universities with a lot of these partnerships is the talent. The talent that is needed, what we've been working on for years of, you know, the undergraduate or master's or PhD programs, but now it's also spilling into upskilling and reskilling, as jobs, you know, folks who are in jobs today that didn't exist two years, three years, five years ago, but it also spills into other aspects that can expand even more. We're very fortunate we have land, there's opportunities, we have ONE Tech project. We are expanding our tech park, I think we'll see opportunities for that and it'll be adjusted due to the virtual world that we're all learning more and more about it, which we were in before COVID. But I also think that that person to person is going to be important, I want to make sure that I'm driving across a bridge or that satellite's being launched by the engineer that's had at least some in person training to do that in that experience, especially as a first time freshman coming on campus, getting that experience, expanding it as an adult, and we're going to need those public-private partnerships in order to continue to fund those at a level that is at the excellence we need for these STEM and engineering fields. >> It's interesting people and technology can work together and these partnerships are the new way. Bongs too with reaction to the modern version of what a public successful private partnership looks like. >> If I could jump in John, I think, you know, historically DOD's had a high bar to overcome if you will, in terms of getting rapid... pulling in new companies, miss the fall if you will, and not rely heavily on the usual suspects, of vendors and the like, and I think the DOD has done a good job over the last couple of years of trying to reduce that burden and working with us, you know, the Air Force, I think they're pioneering this idea around pitch days, where companies come in, do a two-hour pitch and immediately notified of, you know, of an a award, without having to wait a long time to get feedback on the quality of the product and so on. So I think we're trying to do our best to strengthen that partnership with companies outside of the main group of people that we typically use. >> Steve, any reaction, any comment to add? >> Yeah, I would add a couple and these are very excellent thoughts. It's about taking a little gamble by coming out of your comfort zone, you know, the world that Bong and I, Bong lives in and I used to live in the past, has been quite structured. It's really about, we know what the threat is, we need to go fix it, we'll design as if as we go make it happen, we'll fly it. Life is so much more complicated than that and so it's really, to me, I mean, you take an example of the pitch days of Bong talks about, I think taking a gamble by attempting to just do a lot of pilot programs, work the trust factor between government folks and the industry folks and academia, because we are all in this together in a lot of ways. For example, I mean, we just sent a paper to the white house at their request about, you know, what would we do from a workforce development perspective and we hope to embellish on this over time once the initiative matures, but we have a piece of it for example, is a thing we call "clear for success," getting back to president Armstrong's comments so at a collegiate level, you know, high, high, high quality folks are in high demand. So why don't we put together a program that grabs kids in their underclass years, identifies folks that are interested in doing something like this, get them scholarships, have a job waiting for them that they're contracted for before they graduate, and when they graduate, they walk with an SCI clearance. We believe that can be done, so that's an example of ways in which public-private partnerships can happen to where you now have a talented kid ready to go on day one. We think those kinds of things can happen, it just gets back down to being focused on specific initiatives, giving them a chance and run as many pilot programs as you can, like pitch days. >> That's a great point, it's a good segue. Go ahead, President Armstrong. >> I just want to jump in and echo both the Bong and Steve's comments, but Steve that, you know, your point of, you know our graduates, we consider them ready day one, well they need to be ready day one and ready to go secure. We totally support that and love to follow up offline with you on that. That's exciting and needed, very much needed more of it, some of it's happening, but we certainly have been thinking a lot about that and making some plans. >> And that's a great example, a good segue. My next question is kind of re-imagining these workflows is kind of breaking down the old way and bringing in kind of the new way, accelerate all kinds of new things. There are creative ways to address this workforce issue and this is the next topic, how can we employ new creative solutions because let's face it, you know, it's not the days of get your engineering degree and go interview for a job and then get slotted in and get the intern, you know, the programs and you'd matriculate through the system. This is multiple disciplines, cybersecurity points at that. You could be smart in math and have a degree in anthropology and be one of the best cyber talents on the planet. So this is a new, new world, what are some creative approaches that's going to work for you? >> Alright, good job, one of the things, I think that's a challenge to us is, you know, somehow we got me working for, with the government, sexy right? You know, part of the challenge we have is attracting the right level of skill sets and personnel but, you know, we're competing, oftentimes, with the commercial side, the gaming industry as examples is a big deal. And those are the same talents we need to support a lot of the programs that we have in DOD. So somehow we have do a better job to Steve's point about making the work within DOD, within the government, something that they would be interested early on. So attract them early, you know, I could not talk about Cal Poly's challenge program that they were going to have in June inviting high school kids really excited about the whole idea of space and cyber security and so on. Those are some of the things that I think we have to do and continue to do over the course of the next several years. >> Awesome, any other creative approaches that you guys see working or might be an idea, or just to kind of stoke the ideation out there? Internships, obviously internships are known, but like, there's got to be new ways. >> Alright, I think you can take what Steve was talking about earlier, getting students in high school and aligning them sometimes at first internship, not just between the freshman and sophomore year, but before they enter Cal Poly per se and they're involved. So I think that's absolutely key, getting them involved in many other ways. We have an example of upskilling or work redevelopment here in the central coast, PG&E Diablo nuclear plant that is going to decommission in around 2024. And so we have a ongoing partnership to work and reposition those employees for the future. So that's, you know, engineering and beyond but think about that just in the manner that you were talking about. So the upskilling and reskilling, and I think that's where, you know, we were talking about that Purdue University, other California universities have been dealing with online programs before COVID, and now with COVID so many more Faculty were pushed into that area, there's going to be a much more going and talk about workforce development in upskilling and reskilling, the amount of training and education of our faculty across the country in virtual and delivery has been huge. So there's always a silver linings in the cloud. >> I want to get your guys' thoughts on one final question as we end the segment, and we've seen on the commercial side with cloud computing on these highly accelerated environments where, you know, SAS business model subscription, and that's on the business side, but one of the things that's clear in this trend is technology and people work together and technology augments the people components. So I'd love to get your thoughts as we look at a world now, we're living in COVID, and Cal Poly, you guys have remote learning right now, it's at the infancy, it's a whole new disruption, if you will, but also an opportunity enable new ways to encollaborate, So if you look at people and technology, can you guys share your view and vision on how communities can be developed, how these digital technologies and people can work together faster to get to the truth or make a discovery, hire, develop the workforce, these are opportunities, how do you guys view this new digital transformation? >> Well, I think there's huge opportunities and just what we're doing with this symposium, we're filming this on Monday and it's going to stream live and then the three of us, the four of us can participate and chat with participants while it's going on. That's amazing and I appreciate you, John, you bringing that to this symposium. I think there's more and more that we can do. From a Cal Poly perspective, with our pedagogy so, you know, linked to learn by doing in-person will always be important to us, but we see virtual, we see partnerships like this, can expand and enhance our ability and minimize the in-person time, decrease the time to degree, enhance graduation rate, eliminate opportunity gaps for students that don't have the same advantages. So I think the technological aspect of this is tremendous. Then on the upskilling and reskilling, where employees are all over, they can re be reached virtually, and then maybe they come to a location or really advanced technology allows them to get hands on virtually, or they come to that location and get it in a hybrid format. So I'm very excited about the future and what we can do, and it's going to be different with every university, with every partnership. It's one size does not fit all, There's so many possibilities, Bong, I can almost imagine that social network that has a verified, you know, secure clearance. I can jump in, and have a little cloak of secrecy and collaborate with the DOD possibly in the future. But these are the kind of crazy ideas that are needed, your thoughts on this whole digital transformation cross-pollination. >> I think technology is going to be revolutionary here, John, you know, we're focusing lately on what we call visual engineering to quicken the pace of the delivery capability to warfighter as an example, I think AI, Machine Language, all that's going to have a major play in how we operate in the future. We're embracing 5G technologies, and the ability for zero latency, more IOT, more automation of the supply chain, that sort of thing, I think the future ahead of us is very encouraging, I think it's going to do a lot for national defense, and certainly the security of the country. >> Steve, your final thoughts, space systems are systems, and they're connected to other systems that are connected to people, your thoughts on this digital transformation opportunity. >> Such a great question and such a fun, great challenge ahead of us. Echoing my colleagues sentiments, I would add to it, you know, a lot of this has, I think we should do some focusing on campaigning so that people can feel comfortable to include the Congress to do things a little bit differently. You know, we're not attuned to doing things fast, but the dramatic, you know, the way technology is just going like crazy right now, I think it ties back to, hoping to convince some of our senior leaders and what I call both sides of the Potomac river, that it's worth taking this gamble, we do need to take some of these things you know, in a very proactive way. And I'm very confident and excited and comfortable that this is going to be a great time ahead and all for the better. >> You know, I always think of myself when I talk about DC 'cause I'm not a lawyer and I'm not a political person, but I always say less lawyers, more techies than in Congress and Senate, so (laughter)I always get in trouble when I say that. Sorry, President Armstrong, go ahead. >> Yeah, no, just one other point and Steve's alluded to this and Bong did as well, I mean, we've got to be less risk averse in these partnerships, that doesn't mean reckless, but we have to be less risk averse. And also, as you talk about technology, I have to reflect on something that happened and you both talked a bit about Bill Britton and his impact on Cal Poly and what we're doing. But we were faced a few years ago of replacing traditional data, a data warehouse, data storage, data center and we partnered with AWS and thank goodness, we had that in progress and it enhanced our bandwidth on our campus before COVID hit, and with this partnership with the digital transformation hub, so there's a great example where we had that going. That's not something we could have started, "Oh COVID hit, let's flip that switch." And so we have to be proactive and we also have to not be risk-averse and do some things differently. That has really salvaged the experience for our students right now, as things are flowing well. We only have about 12% of our courses in person, those essential courses and I'm just grateful for those partnerships that I have talked about today. >> And it's a shining example of how being agile, continuous operations, these are themes that expand the space and the next workforce needs to be built. Gentlemen, thank you very much for sharing your insights, I know Bong, you're going to go into the defense side of space in your other sessions. Thank you gentlemen, for your time, for a great session, I appreciate it. >> Thank you. >> Thank you gentlemen. >> Thank you. >> Thank you. >> Thank you, thank you all. I'm John Furey with The Cube here in Palo Alto, California covering and hosting with Cal Poly, the Space and Cybersecurity Symposium 2020, thanks for watching. (bright atmospheric music)

Published Date : Sep 18 2020

SUMMARY :

the globe, it's The Cube, and of course Steve Jacques on how you see the development and the California National Guard. to you guys over there, Cal Poly and the NSSA have and freedom to operate and nurture the workforce in the crime scene and, you and it's also in the context and the generation before me, So the pipeline needs to be strengthened, does have the same challenges, and likewise on the industry side, and I need you to look at the students and something that we in business and in the public sector. so the students can learn to hack, to the modern version miss the fall if you will, and the industry folks and academia, That's a great point, and echo both the Bong and bringing in kind of the new way, and continue to do over the course but like, there's got to be new ways. and I think that's where, you and that's on the business side, and it's going to be different and certainly the security of the country. and they're connected to other systems and all for the better. of myself when I talk about DC and Steve's alluded to and the next workforce needs to be built. the Space and Cybersecurity

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Day 2 Livestream | Enabling Real AI with Dell


 

>>from the Cube Studios >>in Palo Alto and >>Boston connecting with thought leaders all around the world. This is a cube conversation. >>Hey, welcome back here. Ready? Jeff Frick here with the Cube. We're doing a special presentation today really talking about AI and making ai really with two companies that are right in the heart of the Dell EMC as well as Intel. So we're excited to have a couple Cube alumni back on the program. Haven't seen him in a little while. First off from Intel. Lisa Spelman. She is the corporate VP and GM for the Xeon Group in Jersey on and Memory Group. Great to see you, Lisa. >>Good to see you again, too. >>And we've got Ravi Pinter. Conte. He is the SBP server product management, also from Dell Technologies. Ravi, great to see you as well. >>Good to see you on beast. Of course, >>yes. So let's jump into it. So, yesterday, Robbie, you guys announced a bunch of new kind of ai based solutions where if you can take us through that >>Absolutely so one of the things we did Jeff was we said it's not good enough for us to have a point product. But we talked about hope, the tour of products, more importantly, everything from our workstation side to the server to these storage elements and things that we're doing with VM Ware, for example. Beyond that, we're also obviously pleased with everything we're doing on bringing the right set off validated configurations and reference architectures and ready solutions so that the customer really doesn't have to go ahead and do the due diligence. Are figuring out how the various integration points are coming for us in making a solution possible. Obviously, all this is based on the great partnership we have with Intel on using not just their, you know, super cues, but FPG's as well. >>That's great. So, Lisa, I wonder, you know, I think a lot of people you know, obviously everybody knows Intel for your CPU is, but I don't think they recognize kind of all the other stuff that can wrap around the core CPU to add value around a particular solution. Set or problems. That's what If you could tell us a little bit more about Z on family and what you guys are doing in the data center with this kind of new interesting thing called AI and machine learning. >>Yeah. Um, so thanks, Jeff and Ravi. It's, um, amazing. The way to see that artificial intelligence applications are just growing in their pervasiveness. And you see it taking it out across all sorts of industries. And it's actually being built into just about every application that is coming down the pipe. And so if you think about meeting toe, have your hardware foundation able to support that. That's where we're seeing a lot of the customer interest come in. And not just a first Xeon, but, like Robbie said on the whole portfolio and how the system and solution configuration come together. So we're approaching it from a total view of being able to move all that data, store all of that data and cross us all of that data and providing options along that entire pipeline that move, um, and within that on Z on. Specifically, we've really set that as our cornerstone foundation for AI. If it's the most deployed solution and data center CPU around the world and every single application is going to have artificial intelligence in it, it makes sense that you would have artificial intelligence acceleration built into the actual hardware so that customers get a better experience right out of the box, regardless of which industry they're in or which specialized function they might be focusing on. >>It's really it's really wild, right? Cause in process, right, you always move through your next point of failure. So, you know, having all these kind of accelerants and the ways that you can carve off parts of the workload part of the intelligence that you can optimize betters is so important as you said Lisa and also Rocket and the solution side. Nobody wants General Ai just for ai sake. It's a nice word. Interesting science experiment. But it's really in the applied. A world is. We're starting to see the value in the application of this stuff, and I wonder you have a customer. You want to highlight Absalon, tell us a little bit about their journey and what you guys did with them. >>Great, sure. I mean, if you didn't start looking at Epsilon there in the market in the marketing business, and one of the crucial things for them is to ensure that they're able to provide the right data. Based on that analysis, there run on? What is it that the customer is looking for? And they can't wait for a period of time, but they need to be doing that in the near real time basis, and that's what excellent does. And what really blew my mind was the fact that they actually service are send out close to 100 billion messages. Again, it's 100 billion messages a year. And so you can imagine the amount of data that they're analyzing, which is in petabytes of data, and they need to do real time. And that's all possible because of the kind of analytics we have driven into the power It silver's, you know, using the latest of the Intel Intel Xeon processor couple with some of the technologies from the BGS side, which again I love them to go back in and analyze this data and service to the customers very rapidly. >>You know, it's funny. I think Mark Tech is kind of an under appreciated ah world of ai and, you know, in machine to machine execution, right, That's the amount of transactions go through when you load a webpage on your site that actually ideas who you are you know, puts puts a marketplace together, sells time on that or a spot on that ad and then lets people in is a really sophisticated, as you said in massive amounts of data going through the interesting stuff. If it's done right, it's magic. And if it's done, not right, then people get pissed off. You gotta have. You gotta have use our tools. >>You got it. I mean, this is where I talked about, you know, it can be garbage in garbage out if you don't really act on the right data. Right. So that is where I think it becomes important. But also, if you don't do it in a timely fashion, but you don't service up the right content at the right time. You miss the opportunity to go ahead and grab attention, >>right? Right. Lisa kind of back to you. Um, you know, there's all kinds of open source stuff that's happening also in the in the AI and machine learning world. So we hear things about tense or flow and and all these different libraries. How are you guys, you know, kind of embracing that world as you look at ai and kind of the development. We've been at it for a while. You guys are involved in everything from autonomous vehicles to the Mar Tech. Is we discussed? How are you making sure that these things were using all the available resources to optimize the solutions? >>Yeah, I think you and Robbie we're just hitting on some of those examples of how many ways people have figured out how to apply AI now. So maybe at first it was really driven by just image recognition and image tagging. But now you see so much work being driven in recommendation engines and an object detection for much more industrial use cases, not just consumer enjoyment and also those things you mentioned and hit on where the personalization is a really fine line you walk between. How do you make an experience feel good? Personalized versus creepy personalized is a real challenge and opportunity across so many industries. And so open source like you mentioned, is a great place for that foundation because it gives people the tools to build upon. And I think our strategy is really a stack strategy that starts first with delivering the best hardware for artificial intelligence and again the other is the foundation for that. But we also have, you know, Milat type processing for out of the Edge. And then we have all the way through to very custom specific accelerators into the data center, then on top about the optimized software, which is going into each of those frameworks and doing the work so that the framework recognizes the specific acceleration we built into the CPU. Whether that steel boost or recognizes the capabilities that sit in that accelerator silicon, and then once we've done that software layer and this is where we have the opportunity for a lot of partnership is the ecosystem and the solutions work that Robbie started off by talking about. So Ai isn't, um, it's not easy for everyone. It has a lot of value, but it takes work to extract that value. And so partnerships within the ecosystem to make sure that I see these are taking those optimization is building them in and fundamentally can deliver to customers. Reliable solution is the last leg of that of that strategy, but it really is one of the most important because without it you get a lot of really good benchmark results but not a lot of good, happy customer, >>right? I'm just curious, Lee says, because you kind of sit in the catbird seat. You guys at the core, you know, kind of under all the layers running data centers run these workloads. How >>do you see >>kind of the evolution of machine learning and ai from kind of the early days, where with science projects and and really smart people on mahogany row versus now people are talking about trying to get it to, like a citizen developer, but really a citizen data science and, you know, in exposing in the power of AI to business leaders or business executioners. Analysts, if you will, so they can apply it to their day to day world in their day to day life. How do you see that kind of evolving? Because you not only in it early, but you get to see some of the stuff coming down the road in design, find wins and reference architectures. How should people think about this evolution? >>It really is one of those things where if you step back from the fundamentals of AI, they've actually been around for 50 or more years. It's just that the changes in the amount of computing capability that's available, the network capacity that's available and the fundamental efficiency that I t and infrastructure managers and get out of their cloud architectures as allowed for this pervasiveness to evolve. And I think that's been the big tipping point that pushed people over this fear. Of course, I went through the same thing that cloud did where you had maybe every business leader or CEO saying Hey, get me a cloud and I'll figure out what for later give me some AI will get a week and make it work, But we're through those initial use pieces and starting to see a business value derived from from those deployments. And I think some of the most exciting areas are in the medical services field and just the amount, especially if you think of the environment we're in right now. The amount of efficiency and in some cases, reduction in human contact that you could require for diagnostics and just customer tracking and ability, ability to follow their entire patient History is really powerful and represents the next wave and care and how we scale our limited resource of doctors nurses technician. And the point we're making of what's coming next is where you start to see even more mass personalization and recommendations in that way that feel very not spooky to people but actually comforting. And they take value from them because it allows them to immediately act. Robbie reference to the speed at which you have to utilize the data. When people get immediately act more efficiently. They're generally happier with the service. So we see so much opportunity and we're continuing to address across, you know, again that hardware, software and solution stack so we can stay a step ahead of our customers, >>Right? That's great, Ravi. I want to give you the final word because you guys have to put the solutions together, it actually delivering to the customer. So not only, you know the hardware and the software, but any other kind of ecosystem components that you have to bring together. So I wonder if you can talk about that approach and how you know it's it's really the solution. At the end of the day, not specs, not speeds and feeds. That's not really what people care about. It's really a good solution. >>Yeah, three like Jeff, because end of the day I mean, it's like this. Most of us probably use the A team to retry money, but we really don't know what really sits behind 80 and my point being that you really care at that particular point in time to be able to put a radio do machine and get your dollar bills out, for example. Likewise, when you start looking at what the customer really needs to know, what Lisa hit upon is actually right. I mean what they're looking for. And you said this on the whole solution side house. To our our mantra to this is very simple. We want to make sure that we use the right basic building blocks, ensuring that we bring the right solutions using three things the right products which essentially means that we need to use the right partners to get the right processes in GPU Xen. But then >>we get >>to the next level by ensuring that we can actually do things we can either provide no ready solutions are validated reference architectures being that you have the sausage making process that you now don't need to have the customer go through, right? In a way. We have done the cooking and we provide a recipe book and you just go through the ingredient process of peering does and then off your off right to go get your solution done. And finally, the final stages there might be helped that customers still need in terms of services. That's something else Dell technology provides. And the whole idea is that customers want to go out and have them help deploying the solutions. We can also do that we're services. So that's probably the way we approach our data. The way we approach, you know, providing the building blocks are using the right technologies from our partners, then making sure that we have the right solutions that our customers can look at. And finally, they need deployment. Help weaken due their services. >>Well, Robbie, Lisa, thanks for taking a few minutes. That was a great tee up, Rob, because I think we're gonna go to a customer a couple of customer interviews enjoying that nice meal that you prepared with that combination of hardware, software, services and support. So thank you for your time and a great to catch up. All right, let's go and run the tape. Hi, Jeff. I wanted to talk about two examples of collaboration that we have with the partners that have yielded Ah, really examples of ah put through HPC and AI activities. So the first example that I wanted to cover is within your AHMAD team up in Canada with that team. We collaborated with Intel on a tuning of algorithm and code in order to accelerate the mapping of the human brain. So we have a cluster down here in Texas called Zenith based on Z on and obtain memory on. And we were able to that customer with the three of us are friends and Intel the norm, our team on the Dell HPC on data innovation, injuring team to go and accelerate the mapping of the human brain. So imagine patients playing video games or doing all sorts of activities that help understand how the brain sends the signal in order to trigger a response of the nervous system. And it's not only good, good way to map the human brain, but think about what you can get with that type of information in order to help cure Alzheimer's or dementia down the road. So this is really something I'm passionate about. Is using technology to help all of us on all of those that are suffering from those really tough diseases? Yeah, yeah, way >>boil. I'm a project manager for the project, and the idea is actually to scan six participants really intensively in both the memory scanner and the G scanner and see if we can use human brain data to get closer to something called Generalized Intelligence. What we have in the AI world, the systems that are mathematically computational, built often they do one task really, really well, but they struggle with other tasks. Really good example. This is video games. Artificial neural nets can often outperform humans and video games, but they don't really play in a natural way. Artificial neural net. Playing Mario Brothers The way that it beats the system is by actually kind of gliding its way through as quickly as possible. And it doesn't like collect pennies. For example, if you play Mary Brothers as a child, you know that collecting those coins is part of your game. And so the idea is to get artificial neural nets to behave more like humans. So like we have Transfer of knowledge is just something that humans do really, really well and very naturally. It doesn't take 50,000 examples for a child to know the difference between a dog and a hot dog when you eat when you play with. But an artificial neural net can often take massive computational power and many examples before it understands >>that video games are awesome, because when you do video game, you're doing a vision task instant. You're also doing a >>lot of planning and strategy thinking, but >>you're also taking decisions you several times a second, and we record that we try to see. Can we from brain activity predict >>what people were doing? We can break almost 90% accuracy with this type of architecture. >>Yeah, yeah, >>Use I was the lead posts. Talk on this collaboration with Dell and Intel. She's trying to work on a model called Graph Convolution Neural nets. >>We have being involved like two computing systems to compare it, like how the performance >>was voting for The lab relies on both servers that we have internally here, so I have a GPU server, but what we really rely on is compute Canada and Compute Canada is just not powerful enough to be able to run the models that he was trying to run so it would take her days. Weeks it would crash, would have to wait in line. Dell was visiting, and I was invited into the meeting very kindly, and they >>told us that they started working with a new >>type of hardware to train our neural nets. >>Dell's using traditional CPU use, pairing it with a new >>type off memory developed by Intel. Which thing? They also >>their new CPU architectures and really optimized to do deep learning. So all of that sounds great because we had this problem. We run out of memory, >>the innovation lab having access to experts to help answer questions immediately. That's not something to gate. >>We were able to train the attic snatch within 20 minutes. But before we do the same thing, all the GPU we need to wait almost three hours to each one simple way we >>were able to train the short original neural net. Dell has been really great cause anytime we need more memory, we send an email, Dell says. Yeah, sure, no problem. We'll extended how much memory do you need? It's been really simple from our end, and I think it's really great to be at the edge of science and technology. We're not just doing the same old. We're pushing the boundaries. Like often. We don't know where we're going to be in six months. In the big data world computing power makes a big difference. >>Yeah, yeah, yeah, yeah. The second example I'd like to cover is the one that will call the data accelerator. That's a publisher that we have with the University of Cambridge, England. There we partnered with Intel on Cambridge, and we built up at the time the number one Io 500 storage solution on. And it's pretty amazing because it was built on standard building blocks, power edge servers until Xeon processors some envy me drives from our partners and Intel. And what we did is we. Both of this system with a very, very smart and elaborate suffering code that gives an ultra fast performance for our customers, are looking for a front and fast scratch to their HPC storage solutions. We're also very mindful that this innovation is great for others to leverage, so the suffering Could will soon be available on Get Hub on. And, as I said, this was number one on the Iot 500 was initially released >>within Cambridge with always out of focus on opening up our technologies to UK industry, where we can encourage UK companies to take advantage of advanced research computing technologies way have many customers in the fields of automotive gas life sciences find our systems really help them accelerate their product development process. Manage Poor Khalidiya. I'm the director of research computing at Cambridge University. Yeah, we are a research computing cloud provider, but the emphasis is on the consulting on the processes around how to exploit that technology rather than the better results. Our value is in how we help businesses use advanced computing resources rather than the provision. Those results we see increasingly more and more data being produced across a wide range of verticals, life sciences, astronomy, manufacturing. So the data accelerators that was created as a component within our data center compute environment. Data processing is becoming more and more central element within research computing. We're getting very large data sets, traditional spinning disk file systems can't keep up and we find applications being slowed down due to a lack of data, So the data accelerator was born to take advantage of new solid state storage devices. I tried to work out how we can have a a staging mechanism for keeping your data on spinning disk when it's not required pre staging it on fast envy any stories? Devices so that can feed the applications at the rate quiet for maximum performance. So we have the highest AI capability available anywhere in the UK, where we match II compute performance Very high stories performance Because for AI, high performance storage is a key element to get the performance up. Currently, the data accelerated is the fastest HPC storage system in the world way are able to obtain 500 gigabytes a second read write with AI ops up in the 20 million range. We provide advanced computing technologies allow some of the brightest minds in the world really pushed scientific and medical research. We enable some of the greatest academics in the world to make tomorrow's discoveries. Yeah, yeah, yeah. >>Alright, Welcome back, Jeff Frick here and we're excited for this next segment. We're joined by Jeremy Raider. He is the GM digital transformation and scale solutions for Intel Corporation. Jeremy, great to see you. Hey, thanks for having me. I love I love the flowers in the backyard. I thought maybe you ran over to the Japanese, the Japanese garden or the Rose Garden, Right To very beautiful places to visit in Portland. >>Yeah. You know, you only get him for a couple. Ah, couple weeks here, so we get the timing just right. >>Excellent. All right, so let's jump into it. Really? And in this conversation really is all about making Ai Riel. Um, and you guys are working with Dell and you're working with not only Dell, right? There's the hardware and software, but a lot of these smaller a solution provider. So what is some of the key attributes that that needs to make ai riel for your customers out there? >>Yeah, so, you know, it's a it's a complex space. So when you can bring the best of the intel portfolio, which is which is expanding a lot, you know, it's not just the few anymore you're getting into Memory technologies, network technologies and kind of a little less known as how many resources we have focused on the software side of things optimizing frameworks and optimizing, and in these key ingredients and libraries that you can stitch into that portfolio to really get more performance in value, out of your machine learning and deep learning space. And so you know what we've really done here with Dell? It has started to bring a bunch of that portfolio together with Dell's capabilities, and then bring in that ai's V partner, that software vendor where we can really take and stitch and bring the most value out of that broad portfolio, ultimately using using the complexity of what it takes to deploy an AI capability. So a lot going on. They're bringing kind of the three legged stool of the software vendor hardware vendor dental into the mix, and you get a really strong outcome, >>right? So before we get to the solutions piece, let's stick a little bit into the Intel world. And I don't know if a lot of people are aware that obviously you guys make CPUs and you've been making great CPIs forever. But there's a whole lot more stuff that you've added, you know, kind of around the core CPU. If you will in terms of of actual libraries and ways to really optimize the seond processors to operate in an AI world. I wonder if you can kind of take us a little bit below the surface on how that works. What are some of the examples of things you can do to get more from your Gambira Intel processors for ai specific applications of workloads? >>Yeah, well, you know, there's a ton of software optimization that goes into this. You know that having the great CPU is definitely step one. But ultimately you want to get down into the libraries like tensor flow. We have data analytics, acceleration libraries. You know, that really allows you to get kind of again under the covers a little bit and look at it. How do we have to get the most out of the kinds of capabilities that are ultimately used in machine learning in deep learning capabilities, and then bring that forward and trying and enable that with our software vendors so that they can take advantage of those acceleration components and ultimately, you know, move from, you know, less training time or could be a the cost factor. But those are the kind of capabilities we want to expose to software vendors do these kinds of partnerships. >>Okay. Ah, and that's terrific. And I do think that's a big part of the story that a lot of people are probably not as aware of that. There are a lot of these optimization opportunities that you guys have been leveraging for a while. So shifting gears a little bit, right? AI and machine learning is all about the data. And in doing a little research for this, I found actually you on stage talking about some company that had, like, 350 of road off, 315 petabytes of data, 140,000 sources of those data. And I think probably not great quote of six months access time to get that's right and actually work with it. And the company you're referencing was intel. So you guys know a lot about debt data, managing data, everything from your manufacturing, and obviously supporting a global organization for I t and run and ah, a lot of complexity and secrets and good stuff. So you know what have you guys leveraged as intel in the way you work with data and getting a good data pipeline. That's enabling you to kind of put that into these other solutions that you're providing to the customers, >>right? Well, it is, You know, it's absolutely a journey, and it doesn't happen overnight, and that's what we've you know. We've seen it at Intel on We see it with many of our customers that are on the same journey that we've been on. And so you know, this idea of building that pipeline it really starts with what kind of problems that you're trying to solve. What are the big issues that are holding you back that company where you see that competitive advantage that you're trying to get to? And then ultimately, how do you build the structure to enable the right kind of pipeline of that data? Because that's that's what machine learning and deep learning is that data journey. So really a lot of focus around you know how we can understand those business challenges bring forward those kinds of capabilities along the way through to where we structure our entire company around those assets and then ultimately some of the partnerships that we're gonna be talking about these companies that are out there to help us really squeeze the most out of that data as quickly as possible because otherwise it goes stale real fast, sits on the shelf and you're not getting that value out of right. So, yeah, we've been on the journey. It's Ah, it's a long journey, but ultimately we could take a lot of those those kind of learnings and we can apply them to our silicon technology. The software optimization is that we're doing and ultimately, how we talk to our enterprise customers about how they can solve overcome some of the same challenges that we did. >>Well, let's talk about some of those challenges specifically because, you know, I think part of the the challenge is that kind of knocked big data, if you will in Hadoop, if you will kind of off the rails. Little bit was there's a whole lot that goes into it. Besides just doing the analysis, there's a lot of data practice data collection, data organization, a whole bunch of things that have to happen before. You can actually start to do the sexy stuff of AI. So you know, what are some of those challenges. How are you helping people get over kind of these baby steps before they can really get into the deep end of the pool? >>Yeah, well, you know, one is you have to have the resource is so you know, do you even have the resource is if you can acquire those Resource is can you keep them interested in the kind of work that you're doing? So that's a big challenge on and actually will talk about how that fits into some of the partnerships that we've been establishing in the ecosystem. It's also you get stuck in this poc do loop, right? You finally get those resource is and they start to get access to that data that we talked about. It start to play out some scenarios, a theorize a little bit. Maybe they show you some really interesting value, but it never seems to make its way into a full production mode. And I think that is a challenge that has faced so many enterprises that are stuck in that loop. And so that's where we look at who's out there in the ecosystem that can help more readily move through that whole process of the evaluation that proved the r a y, the POC and ultimately move that thing that capability into production mode as quickly as possible that you know that to me is one of those fundamental aspects of if you're stuck in the POC. Nothing's happening from this. This is not helping your company. We want to move things more quickly, >>right? Right. And let's just talk about some of these companies that you guys are working with that you've got some reference architectures is data robot a Grid dynamics H 20 just down the road in Antigua. So a lot of the companies we've worked with with Cube and I think you know another part that's interesting. It again we can learn from kind of old days of big data is kind of generalized. Ai versus solution specific. Ai and I think you know where there's a real opportunity is not AI for a sake, but really it's got to be applied to a specific solution, a specific problem so that you have, you know, better chatbots, better customer service experience, you know, better something. So when you were working with these folks and trying to design solutions or some of the opportunities that you saw to work with some of these folks to now have an applied a application slash solution versus just kind of AI for ai's sake. >>Yeah. I mean, that could be anything from fraud, detection and financial services, or even taking a step back and looking more horizontally like back to that data challenge. If if you're stuck at the AI built a fantastic Data lake, but I haven't been able to pull anything back out of it, who are some of the companies that are out there that can help overcome some of those big data challenges and ultimately get you to where you know, you don't have a data scientist spending 60% of their time on data acquisition pre processing? That's not where we want them, right? We want them on building out that next theory. We want them on looking at the next business challenge. We want them on selecting the right models, but ultimately they have to do that as quickly as possible so that they can move that that capability forward into the next phase. So, really, it's about that that connection of looking at those those problems or challenges in the whole pipeline. And these companies like data robot in H 20 quasi. Oh, they're all addressing specific challenges in the end to end. That's why they've kind of bubbled up as ones that we want to continue to collaborate with, because it can help enterprises overcome those issues more fast. You know more readily. >>Great. Well, Jeremy, thanks for taking a few minutes and giving us the Intel side of the story. Um, it's a great company has been around forever. I worked there many, many moons ago. That's Ah, that's a story for another time, but really appreciate it and I'll interview you will go there. Alright, so super. Thanks a lot. So he's Jeremy. I'm Jeff Frick. So now it's time to go ahead and jump into the crowd chat. It's crowdchat dot net slash make ai real. Um, we'll see you in the chat. And thanks for watching

Published Date : Jun 3 2020

SUMMARY :

Boston connecting with thought leaders all around the world. She is the corporate VP and GM Ravi, great to see you as well. Good to see you on beast. solutions where if you can take us through that reference architectures and ready solutions so that the customer really doesn't have to on family and what you guys are doing in the data center with this kind of new interesting thing called AI and And so if you think about meeting toe, have your hardware foundation part of the intelligence that you can optimize betters is so important as you said Lisa and also Rocket and the solution we have driven into the power It silver's, you know, using the latest of the Intel Intel of ai and, you know, in machine to machine execution, right, That's the amount of transactions I mean, this is where I talked about, you know, How are you guys, you know, kind of embracing that world as you look But we also have, you know, Milat type processing for out of the Edge. you know, kind of under all the layers running data centers run these workloads. and, you know, in exposing in the power of AI to business leaders or business the speed at which you have to utilize the data. So I wonder if you can talk about that approach and how you know to retry money, but we really don't know what really sits behind 80 and my point being that you The way we approach, you know, providing the building blocks are using the right technologies the brain sends the signal in order to trigger a response of the nervous know the difference between a dog and a hot dog when you eat when you play with. that video games are awesome, because when you do video game, you're doing a vision task instant. that we try to see. We can break almost 90% accuracy with this Talk on this collaboration with Dell and Intel. to be able to run the models that he was trying to run so it would take her days. They also So all of that the innovation lab having access to experts to help answer questions immediately. do the same thing, all the GPU we need to wait almost three hours to each one do you need? That's a publisher that we have with the University of Cambridge, England. Devices so that can feed the applications at the rate quiet for maximum performance. I thought maybe you ran over to the Japanese, the Japanese garden or the Rose Ah, couple weeks here, so we get the timing just right. Um, and you guys are working with Dell and you're working with not only Dell, right? the intel portfolio, which is which is expanding a lot, you know, it's not just the few anymore What are some of the examples of things you can do to get more from You know, that really allows you to get kind of again under the covers a little bit and look at it. So you know what have you guys leveraged as intel in the way you work with data and getting And then ultimately, how do you build the structure to enable the right kind of pipeline of that is that kind of knocked big data, if you will in Hadoop, if you will kind of off the rails. Yeah, well, you know, one is you have to have the resource is so you know, do you even have the So a lot of the companies we've worked with with Cube and I think you know another that can help overcome some of those big data challenges and ultimately get you to where you we'll see you in the chat.

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UNLIST TILL 4/2 The Data-Driven Prognosis


 

>> Narrator: Hi, everyone, thanks for joining us today for the Virtual Vertica BDC 2020. Today's breakout session is entitled toward Zero Unplanned Downtime of Medical Imaging Systems using Big Data. My name is Sue LeClaire, Director of Marketing at Vertica, and I'll be your host for this webinar. Joining me is Mauro Barbieri, lead architect of analytics at Philips. Before we begin, I want to encourage you to submit questions or comments during the virtual session. You don't have to wait. Just type your question or comment in the question box below the slides and click Submit. There will be a Q&A session at the end of the presentation. And we'll answer as many questions as we're able to during that time. Any questions that we don't get to we'll do our best to answer them offline. Alternatively, you can also visit the vertical forums to post your question there after the session. Our engineering team is planning to join the forums to keep the conversation going. Also a reminder that you can maximize your screen by clicking the double arrow button in the lower right corner of the slide. And yes, this virtual session is being recorded, and we'll be available to view on demand this week. We'll send you a notification as soon as it's ready. So let's get started. Mauro, over to you. >> Thank you, good day everyone. So medical imaging systems such as MRI scanners, interventional guided therapy machines, CT scanners, the XR system, they need to provide hospitals, optimal clinical performance but also predictable cost of ownership. So clinicians understand the need for maintenance of these devices, but they just want to be non intrusive and scheduled. And whenever there is a problem with the system, the hospital suspects Philips services to resolve it fast and and the first interaction with them. In this presentation you will see how we are using big data to increase the uptime of our medical imaging systems. I'm sure you have heard of the company Phillips. Phillips is a company that was founded in 129 years ago in actually 1891 in Eindhoven in Netherlands, and they started by manufacturing, light bulbs, and other electrical products. The two brothers Gerard and Anton, they took an investment from their father Frederik, and they set up to manufacture and sale light bulbs. And as you may know, a key technology for making light bulbs is, was glass and vacuum. So when you're good at making glass products and vacuum and light bulbs, then there is an easy step to start making radicals like they did but also X ray tubes. So Philips actually entered very early in the market of medical imaging and healthcare technology. And this is what our is our core as a company, and it's also our future. So, healthcare, I mean, we are in a situation now in which everybody recognize the importance of it. And and we see incredible trends in a transition from what we call Volume Based Healthcare to Value Base, where, where the clinical outcomes are driving improvements in the healthcare domain. Where it's not enough to respond to healthcare challenges, but we need to be involved in preventing and maintaining the population wellness and from a situation in which we episodically are in touch with healthcare we need to continuously monitor and continuously take care of populations. And from healthcare facilities and technology available to a few elected and reach countries we want to make health care accessible to everybody throughout the world. And this of course, has poses incredible challenges. And this is why we are transforming the Philips to become a healthcare technology leader. So from Philips has been a concern realizing and active in many sectors in many sectors and realizing what kind of technologies we've been focusing on healthcare. And we have been transitioning from creating and selling products to making solutions to addresses ethical challenges. And from selling boxes, to creating long term relationships with our customers. And so, if you have known the Philips brand from from Shavers from, from televisions to light bulbs, you probably now also recognize the involvement of Philips in the healthcare domain, in diagnostic imaging, in ultrasound, in image guided therapy and systems, in digital pathology, non invasive ventilation, as well as patient monitoring intensive care, telemedicine, but also radiology, cardiology and oncology informatics. Philips has become a powerhouse of healthcare technology. To give you an idea of this, these are the numbers for, from 2019 about almost 20 billion sales, 4% comparable sales growth with respect to the previous year and about 10% of the sales are reinvested in R&D. This is also shown in the number of patents rights, last year we filed more than 1000 patents in, in the healthcare domain. And the company is about 80,000 employees active globally in over 100 countries. So, let me focus now on the type of products that are in the scope of this presentation. This is a Philips Magnetic Resonance Imaging Scanner, also called Ingenia 3.0 Tesla is an incredible machine. Apart from being very beautiful as you can see, it's a it's a very powerful technology. It can make high resolution images of the human body without harmful radiation. And it's a, it's a, it's a complex machine. First of all, it's massive, it weights 4.6 thousand kilograms. And it has superconducting magnets cooled with liquid helium at -269 degrees Celsius. And it's actually full of software millions and millions of lines of code. And it's occupied three rooms. What you see in this picture, the examination room, but there is also a technical room which is full of of of equipment of custom hardware, and machinery that is needed to operate this complex device. This is another system, it's an interventional, guided therapy system where the X ray is used during interventions with the patient on the table. You see on the left, what we call C-arm, a robotic arm that moves and can take images of the patient while it's been operated, it's used for cardiology intervention, neurological intervention, cardiovascular intervention. There's a table that moves in very complex ways and it again it occupies two rooms, this room that we see here and but also a room full of cabinets and hardwood and computers. This is another another characteristic of this machine is that it has to operate it as it is used during medical interventions, and so it has to interact with all kind of other equipment. This is another system it's a, it's a, it's a Computer Tomography Scanner Icon which is a unique, it is unique due to its special detection technology. It has an image resolution up to 0.5 millimeters and making thousand by thousand pixel images. And it is also a complex machine. This is a picture of the inside of a compatible device not really an icon, but it has, again three rotating, which waits two and a half turn. So, it's a combination of X ray tube on top, high voltage generators to power the extra tube and in a ray of detectors to create the images. And this rotates at 220 right per minutes, making 50 frames per second to make 3D reconstruction of the of the body. So a lot of technology, complex technology and this technology is made for this situation. We make it for clinicians, who are busy saving people lives. And of course, they want optimal clinical performance. They want the best technology to treat the patients. But they also want predictable cost of ownership. They want predictable system operations. They want their clinical schedules not interrupted. So, they understand these machines are complex full of technology. And these machines may have, may require maintenance, may require software update, sometimes may even say they require some parts, horrible parts to be replaced, but they don't want to have it unplanned. They don't want to have unplanned downtime. They would hate send, having to send patients home and to have to reschedule visits. So they understand maintenance. They just want to have a schedule predictable and non intrusive. So already a number of years ago, we started a transition from what we call Reactive Maintenance services of these devices to proactive. So, let me show you what we mean with this. Normally, if a system has an issue system on the field, and traditional reactive workflow would be that, this the customer calls a call center, reports the problem. The company servicing the device would dispatch a field service engineer, the field service engineer would go on site, do troubleshooting, literally smell, listen to noise, watch for lights, for, for blinking LEDs or other unusual issues and would troubleshoot the issue, find the root cause and perhaps decide that the spare part needs to be replaced. He would order a spare part. The part would have to be delivered at the site. Either immediately or the engineer would would need to come back another day when the part is available, perform the repair. That means replacing the parts, do all the needed tests and validations. And finally release the system for clinical use. So as you can see, there is a lot of, there are a lot of steps, and also handover of information from one to between different people, between different organizations even. Would it be better to actually keep monitoring the installed base, keep observing the machine and actually based on the information collected, detect or predict even when an issue is is going to happen? And then instead of reacting to a customer calling, proactively approach the customer scheduling, preventive service, and therefore avoid the problem. So this is actually what we call Corrective Service. And this is what we're being transitioning to using Big Data and Big Data is just one ingredient. In fact, there are more things that are needed. The devices themselves need to be designed for reliability and predictability. If the device is a black box does not communicate to the outside world the status, if it does not transmit data, then of course, it is not possible to observe and therefore, predict issues. This of course requires a remote service infrastructure or an IoT infrastructure as it is called nowadays. The passivity to connect the medical device with a data center in enterprise infrastructure, collect the data and perform the remote troubleshooting and the predictions. Also the right processes and the right organization is to be in place, because an organization that is, you know, waiting for the customer to call and then has a number of few service engineers available and a certain amount of spare parts and stock is a different organization from an organization that actually is continuously observing the installed base and is scheduling actions to prevent issues. And in other pillar is knowledge management. So in order to realize predictive models and to have predictive service action, it's important to manage knowledge about failure modes, about maintenance procedures very well to have it standardized and digitalized and available. And last but not least, of course, the predictive models themselves. So we talked about transmitting data from the installed base on the medical device, to an enterprise infrastructure that would analyze the data and generate predictions that's predictive models are exactly the last ingredient that is needed. So this is not something that I'm, you know, I'm telling you for the first time is actually a strategic intent of Philips, where we aim for zero unplanned downtime. And we market it that way. We also is not a secret that we do it by using big data. And, of course, there could be other methods to to achieving the same goal. But we started using big data already now well, quite quite many years ago. And one of the reasons is that our medical devices already are wired to collect lots of data about the functioning. So they collect events, error logs that are sensor connecting sensor data. And to give you an idea, for example, just as an order of magnitudes of size of the data, the one MRI scanner can log more than 1 million events per day, hundreds of thousands of sensor readings and tens of thousands of many other data elements. And so this is truly big data. On the other hand, this data was was actually not designed for predictive maintenance, you have to think a medical device of this type of is, stays in the field for about 10 years. Some a little bit longer, some of it's shorter. So these devices have been designed 10 years ago, and not necessarily during the design, and not all components were designed, were designed with predictive maintenance in mind with IoT, and with the latest technology at that time, you know, progress, will not so forward looking at the time. So the actual the key challenge is taking the data which is already available, which is already logged by the medical devices, integrating it and creating predictive models. And if we dive a little bit more into the research challenges, this is one of the Challenges. How to integrate diverse data sources, especially how to automate the costly process of data provisioning and cleaning? But also, once you have the data, let's say, how to create these models that can predict failures and the degradation of performance of a single medical device? Once you have these models and alerts, another challenge is how to automatically recommend service actions based on the probabilistic information on these possible failures? And once you have the insights even if you can recommend action still recommending an action should be done with the goal of planning, maintenance, for generating value. That means balancing costs and benefits, preventing unplanned downtimes without of course scheduling and unnecessary interventions because every intervention, of course, is a disruption for the clinical schedule. And there are many more applications that can be built off such as the optimal management of spare parts supplies. So how do you approach this problem? Our approach was to collect into one database Vertica. A large amount of historical data, first of all historical data coming from the medical devices, so event logs, parameter value system configuration, sensor readings, all the data that we have at our disposal, that in the same database together with records of failures, maintenance records, service work orders, part replacement contracts, so basically the evidence of failures and once you have data from the medical devices, and data from the failures in the same database, it becomes possible to correlate event logs, errors, signal sensor readings with records of failures and records of part replacement and maintenance operations. And we did that also with a specific approach. So we, we create integrated teams, and every integrated team at three figures, not necessarily three people, they were actually multiple people. But there was at least one business owner from a service organization. And this business owner is the person who knows what is relevant, which use case are relevant to solve for a particular type of product or a particular market. What basically is generating value or is worthwhile tackling as an organization. And we have data scientists, data scientists are the one who actually can manipulate data. They can write the queries, they can write the models and robust statistics. They can create visualization and they are the ones who really manipulate the data. Last but not least, very important is subject matter experts. Subject Matter Experts are the people who know the failure modes, who know about the functioning of the medical devices, perhaps they're even designed, they come from the design side, or they come from the service innovation side or even from the field. People who have been servicing the machines in real life for many, many years. So, they are familiar with the failure models, but also familiar with the type of data that is logged and the processes and how actually the systems behave, if you if you if you if you allow me in, in the wild in the in the field. So the combination of these three secrets was a key. Because data scientist alone, just statisticians basically are people who can all do machine learning. And they're not very effective because the data is too complicated. That's why you more than too complex, so they will spend a huge amount of time just trying to figure out the data. Or perhaps they will spend the time in tackling things that are useless, because it's such an interesting knows much quicker which data points are useful, which phenomenon can be found in the data or probably not found. So the combination of subject matter experts and data scientists is very powerful and together gathered by a business owner, we could tackle the most useful use cases first. So, this teams set up to work and they developed three things mainly, first of all, they develop insights on the failure modes. So, by looking at the data, and analyzing information about what happened in the field, they find out exactly how things fail in a very pragmatic and quantitative way. Also, they of course, set up to develop the predictive model with associated alerts and service actions. And a predictive model is just not an alert is just not a flag. Just not a flag, only flag that turns on like a like a traffic light, you know, but there's much more than that. It's such an alert is to be interpreted and used by highly skilled and trained engineer, for example, in a in a call center, who needs to evaluate that error and plan a service action. Service action may involve the ordering a replacement of an expensive part, it may involve calling up the customer hospital and scheduling a period of downtime, downtime to replace a part. So it has an impact on the clinical practice, could have an impact. So, it is important that the alert is coupled with sufficient evidence and information for such a highly skilled trained engineer to plan the service session efficiently. So, it's it's, it's a lot of work in terms of preparing data, preparing visualizations, and making sure that old information is represented correctly and in a compact form. Additionally, These teams develop, get insight into the failure modes and so they can provide input to the R&D organization to improve the products. So, to summarize these graphically, we took a lot of historical data from, coming from the medical devices from the history but also data from relational databases, where the service, work orders, where the part replacement, the contact information, we integrated it, and we set up to the data analytics. From there we don't have value yet, only value starts appearing when we use the insights of data analytics the model on live data. When we process live data with the module we can generate alerts, and the alerts can be used to plan the maintenance and the maintenance therefore the plant maintenance replaces replacing downtime is creating value. To give an idea of the, of the type of I cannot show you the details of these modules, all of these predictive models. But to give you an idea, this is just a picture of some of the components of our medical device for which we have models for which we have, for which we call the failure modes, hard disk, clinical grade monitoring, monitors, X ray tubes, and so forth. This is for MRI machines, a lot of custom hardware and other types of amplifiers and electronics. The alerts are then displayed in a in a dashboard, what we call a Remote monitoring dashboard. We have a team of remote monitoring engineers that basically surveyors the install base, looks at this dashboard picks up these alerts. And an alert as I said before is not just one flag, it contains a lot of information about the failure and about the medical device. And the remote monitor engineer basically will pick up these alerts, they review them and they create cases for the markets organization to handle. So, they see an alert coming in they create a case. So that the particular call center in in some country can call the customer and schedule and make an appointment to schedule a service action or it can add it preventive action to the schedule of the field service engineer who's already supposed to go to visit the customer for example. This is a picture and high-level picture of the overall data person architecture. On the bottom we have install base install base is formed by all our medical devices that are connected to our Philips and more service network. Data is transmitted in a in a secure and in a secure way to our enterprise infrastructure. Where we have a so called Data Lake, which is basically an archive where we store the data as it comes from, from the customers, it is scrubbed and protected. From there, we have a processes ETL, Extract, Transform and Load that in parallel, analyze this information, parse all these files and all this data and extract the relevant parameters. All this, the reason is that the data coming from the medical device is very verbose, and in legacy formats, sometimes in binary formats in strange legacy structures. And therefore, we parse it and we structure it and we make it magically usable by data science teams. And the results are stored in a in a vertica cluster, in a data warehouse. In the same data warehouse, where we also store information from other enterprise systems from all kinds of databases from SQL, Microsoft SQL Server, Tera Data SAP from Salesforce obligations. So, the enterprise IT system also are connected to vertica the data is inserted into vertica. And then from vertica, the data is pulled by our predictive models, which are Python and Rscripts that run on our proprietary environment helps with insights. From this proprietary environment we generate the alerts which are then used by the remote monitoring application. It's not the only application this is the case of remote monitoring. We also have applications for particular remote service. So whenever we cannot prevent or predict we cannot predict an issue from happening or we cannot prevent an issue from happening and we need to react on a customer call, then we can still use the data to very quickly troubleshoot the system, find the root cause and advice or the best service session. Additionally, there are reliability dashboards because all this data can also be used to perform reliability studies and improve the design of the medical devices and is used by R&D. And the access is with all kinds of tools. So Vertica gives the flexibility to connect with JDBC to connect dashboards using Power BI to create dashboards and click view or just simply use RM Python directly to perform analytics. So little summary of the, of the size of the data for the for the moment we have integrated about 500 terabytes worth of data tables, about 30 trillion data points. More than eighty different data sources. For our complete connected install base, including our customer relation management system SAP, we also have connected, we have integrated data from from the factory for repair shops, this is very useful because having information from the factory allows to characterize components and devices when they are new, when they are still not used. So, we can model degradation, excuse me, predict failures much better. Also, we have many years of historical data and of course 24/7 live feeds. So, to get all this going, we we have chosen very simple designs from the very beginning this was developed in the back the first system in 2015. At that time, we went from scratch to production eight months and is also very stable system. To achieve that, we apply what we call Exhaustive Error Handling. When you process, most of people attending this conference probably know when you are dealing with Big Data, you have probably you face all kinds of corner cases you feel that will never happen. But just because of the sheer volume of the data, you find all kinds of strange things. And that's what you need to take care of, if you want to have a stable, stable platform, stable data pipeline. Also other characteristic is that, we need to handle live data, but also be able to, we need to be able to reprocess large historical datasets, because insights into the data are getting generated over time by the team that is using the data. And very often, they find not only defects, but also they have changed requests for new data to be extracted to distract in a different way to be aggregated in a different way. So basically, the platform is continuously crunching data. Also, components have built-in monitoring capabilities. Transparent transparency builds trust by showing how the platform behaves. People actually trust that they are having all the data which is available, or if they don't see the data or if something is not functioning they can see why and where the processing has stopped. A very important point is documentation of data sources every data point as a so called Data Provenance Fields. That is not only the medical device where it comes from, with all this identifier, but also from which file, from which moment in time, from which row, from which byte offset that data point comes. This allows to identify and not only that, but also when this data point was created, by whom, by whom meaning which version of the platform and of the ETL created a data point. This allows us to identify issues and also to fix only the subset of when an issue is identified and fixed. It's possible then to fix only subset of the data that is impacted by that issue. Again, this grid trusts in data to essential for this type of applications. We actually have different environments in our analytic solution. One that we call data science environment is more or less what I've shown so far, where it's deployed in our Philips private cloud, but also can be deployed in in in public cloud such as Amazon. It contains the years of historical data, it allows interactive data exploration, human queries, therefore, it is a highly viable load. It is used for the training of machine learning algorithms and this design has been such that we it is for allowing rapid prototyping and for large data volumes. In other environments is the so called Production Environment where we actually score the models with live data from generation of the alerts. So this environment does not require years of data just months, because a model to make a prediction does not need necessarily years of data, but maybe some model even a couple of weeks or a few months, three months, six months depending on the type of data on the failure which has been predicted. And this has highly optimized queries because the applications are stable. It only only change when we deploy new models or new versions of the models. And it is designed optimized for low latency, high throughput and reliability is no human intervention, no human queries. And of course, there are development staging environments. And one of the characteristics. Another characteristic of all this work is that what we call Data Driven Service Innovation. In all this work, we use the data in every step of the process. The First business case creation. So, basically, some people ask how did you manage to find the unlocked investment to create such a platform and to work on it for years, you know, how did you start? Basically, we started with a business case and the business case again for that we use data. Of course, you need to start somewhere you need to have some data, but basically, you can use data to make a quantitative analysis of the current situation and also make it as accurate as possible estimate quantitative of value creation, if you have that basically, is you can justify the investments and you can start building. Next to that data is used to decide where to focus your efforts. In this case, we decided to focus on the use cases that had the maximum estimated business impact, with business impact meaning here, customer value, as well as value for the company. So we want to reduce unplanned downtime, we want to give value to our customers. But it would be not sustainable, if for creating value, we would start replacing, you know, parts without any consideration for the cost of it. So it needs to be sustainable. Also, then we use data to analyze the failure modes to actually do digging into the data understanding of things fail, for visualization, and to do reliability analysis. And of course, then data is a key to do feature engineering for the development of the predictive models for training the models and for the validation with historical data. So data is all over the place. And last but not least, again, these models is architecture generates new data about the alerts and about the how good the alerts are, and how well they can predict failures, how much downtime is being saved, how money issues have been prevented. So this also data that needs to be analyzed and provides insights on the performance of this, of this models and can be used to improve the models found. And last but not least, once you have performance of the models you can use data to, to quantify as much as possible the value which is created. And it is when you go back to the first step, you made the business value you you create the first business case with estimates. Can you, can you actually show that you are creating value? And the more you can, have this fitness feedback loop closed and quantify the better it is for having more and more impact. Among the key elements that are needed for realizing this? So I want to mention one about data documentation is the practice that we started already six years ago is proven to be very valuable. We document always how data is extracted and how it is stored in, in data model documents. Data Model documents specify how data goes from one place to the other, in this case from device logs, for example, to a table in vertica. And it includes things such as the finish of duplicates, queries to check for duplicates, and of course, the logical design of the tables below the physical design of the table and the rationale. Next to it, there is a data dictionary that explains for each column in the data model from a subject matter expert perspective, what that means, such as its definition and meaning is if it's, if it's a measurement, the use of measure and the range. Or if it's a, some sort of, of label the spec values, or whether the value is raw or or calculated. This is essential for maximizing the value of data for allowing people to use data. Last but not least, also an ETL design document, it explains how the transformation has happened from the source to the destination including very important the failure and the strategy. For example, when you cannot parse part of a file, should you load only what you can parse or drop the entire file completely? So, import best effort or do all or nothing or how to populate records for which there is no value what are the default values and you know, how to have the data is normalized or transform and also to avoid duplicates. This again is very important to provide to the users of the data, if full picture of all the data itself. And this is not just, this the formal process the documents are reviewed and approved by all the stakeholders into the subject matter experts and also the data scientists from a function that we have started called Data Architect. So to, this is something I want to give about, oh, yeah and of course the the documents are available to the end users of the data. And we even have links with documents of the data warehouse. So if you are, if you get access to the database, and you're doing your research and you see a table or a view, you think, well, it could be that could be interesting. It looks like something I could use for my research. Well, the data itself has a link to the document. So from the database while you're exploring data, you can retrieve a link to the place where the document is available. This is just the quick summary of some of the of the results that I'm allowed to share at this moment. This is about image guided therapy, using our remote service infrastructure for remotely connected system with the right contracts. We can achieve we have we have reduced downtime by 14% more than one out of three of cases are resolved remotely without an engineer having to go outside. 82% is the first time right fixed rate that means that the issue is fixed either remotely or if a visit at the site is needed, that visit only one visit is needed. So at that moment, the engineer we decided the right part and fix this straightaway. And this result on average on 135 hours more operational availability per year. This therefore, the ability to treat more patients for the same costs. I'd like to conclude with citing some nice testimonials from some of our customers, showing that the value that we've created is really high impact and this concludes my presentation. Thanks for your attention so far. >> Thank you Morrow, very interesting. And we've got a number of questions that we that have come in. So let's get to them. The first one, how many devices has Philips connected worldwide? And how do you determine which related center data workloads get analyzed with protocols? >> Okay, so this is just two questions. So the first question how many devices are connected worldwide? Well, actually, I'm not allowed to tell you the precise number of connected devices worldwide, but what I can tell is that we are in the order of tens of thousands of devices. And of all types actually. And then, how would we determine which related sensor gets analyzed with vertica well? And a little bit how I set In the in the presentation is a combination of two approaches is a data driven approach and the knowledge driven approach. So a knowledge driven approach because we make maximum use of our knowledge of the failure modes, and the behavior of the medical devices and of their components to select what we think are promising data points and promising features. However, from that moment on data science kicks in, and it's actually data science is used to look at the actual data and come up with quantitative information of what is really happening. So, it could be that an expert is convinced that the particular range of value of a sensor are indicative of a particular failure. And it turns out that maybe it was too optimistic on the other way around that in practice, there are many other situations situation he was not aware of. That could happen. So thanks to the data, then we, you know, get a better understanding of the phenomenon and we get the better modeling. I bet I answered that, any question? >> Yeah, we have another question. Do you have plans to perform any analytics at the edge? >> Now that's a good question. So I can't disclose our plans on this right now, but at the edge devices are certainly one of the options we look at to help our customers towards Zero Unplanned Downtime. Not only that, but also to facilitate the integration of our solution with existing and future hospital IT infrastructure. I mean, we're talking about advanced security, privacy and guarantee that the data is always safe remains. patient data and clinical data remains does not go outside the parameters of the hospital of course, while we want to enhance our functionality provides more value with our services. Yeah, so edge definitely very interesting area of innovation. >> Another question, what are the most helpful vertica features that you rely on? >> I would say, the first that comes to mind, to me at this moment is ease of integration. Basically, with vertica, we will be able to load any data source in a very easy way. And also it really can be interfaced very easily with old type of ions as an application. And this, of course, is not unique to vertica. Nevertheless, the added value here is that this is coupled with an incredible speed, incredible speed for loading and for querying. So it's basically a very versatile tool to innovate fast for data science, because basically we do not end up another thing is multiple projections, advanced encoding and compression. So this allows us to perform the optimizations only when we need it and without having to touch applications or queries. So if we want to achieve high performance, we Basically spend a little effort on improving the projection. And now we can achieve very often dramatic increases in performance. Another feature is EO mode. This is great for for cloud for cloud deployment. >> Okay, another question. What is the number one lesson learned that you can share? >> I think that would my advice would be document control your entire data pipeline, end to end, create positive feedback loops. So I hear that what I hear often is that enterprises I mean Philips is one of them that are not digitally native. I mean, Philips is 129 years old as a company. So you can imagine the the legacy that we have, we will not, you know, we are not born with Web, like web companies are with with, you know, with everything online and everything digital. So enterprises that are not digitally native, sometimes they struggle to innovate in big data or into to do data driven innovation, because, you know, the data is not available or is in silos. Data is controlled by different parts of the organ of the organization with different processes. There is not as a super strong enterprise IT system, providing all the data, you know, for everybody with API's. So my advice is to, to for the very beginning, a creative creating as soon as possible, an end to end solution, from data creation to consumption. That creates value for all the stakeholders of the data pipeline. It is important that everyone in the data pipeline from the producer of the data to the to the consumers, basically in order to pipeline everybody gets a piece of value, piece of the cake. When the value is proven to all stakeholders, everyone would naturally contribute to keep the data pipeline running, and to keep the quality of the data high. That's the students there. >> Yeah, thank you. And in the area of machine learning, what types of innovations do you plan to adopt to help with your data pipeline? >> So, in the error of machine learning, we're looking at things like automatically detecting the deterioration of models to trigger improvement action, as well as connected with active learning. Again, focused on improving the accuracy of our predictive models. So active learning is when the additional human intervention labeling of difficult cases is triggered. So the machine learning classifier may not be able to, you know, classify correctly all the time and instead of just randomly picking up some cases for a human to review, you, you want the costly humans to only review the most valuable cases, from a machine learning point of view, the ones that would contribute the most in improving the classifier. Another error is is deep learning and was not working on it, I mean, but but also applications of more generic anomaly detection algorithms. So the challenge of anomaly detection is that we are not only interested in finding anomalies but also in the recommended proper service actions. Because without a proper service action, and alert generated because of an anomaly, the data loses most of its value. So, this is where I think we, you know. >> Go ahead. >> No, that's, that's it, thanks. >> Okay, all right. So that's all the time that we have today for questions. I want to thank the audience for attending Mauro's presentation and also for your questions. If you weren't able to, if we weren't able to answer your question today, I'd ask let we'll let you know that we'll respond via email. And again, our engineers will be at the vertica, on the vertica quorums awaiting your other questions. It would help us greatly if you could give us some feedback and rate the session before you sign off. Your rating will help us guide us as when we're looking at content to provide for the next vertica BTC. Also, note that a replay of today's event and a PDF copy of the slides will be available on demand, we'll let you know when that'll be by email hopefully later this week. And of course, we invite you to share the content with your colleagues. Again, thank you for your participation today. This includes this breakout session and hope you have a wonderful day. Thank you. >> Thank you

Published Date : Mar 30 2020

SUMMARY :

in the lower right corner of the slide. and perhaps decide that the spare part needs to be replaced. So let's get to them. and the behavior of the medical devices Do you have plans to perform any analytics at the edge? and guarantee that the data is always safe remains. on improving the projection. What is the number one lesson learned that you can share? from the producer of the data to the to the consumers, And in the area of machine learning, what types the deterioration of models to trigger improvement action, and a PDF copy of the slides will be available on demand,

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Prem Jain, Pensando Systems | Welcome to the New Edge 2019


 

>>From New York city. It's the cube covering. Welcome to the new edge brought to you by systems. >>Okay, we'll come back. You're ready. Jeff Frick here with the cube. We're in downtown Manhattan at the top of Goldman Sachs, like 43 stories above the Hudson. It was a really beautiful view a couple hours ago, but the cloud has moved in and that's only appropriate cause it's cloud is a big theme of why we're here today. We're here for the Penn Zando event. It's called welcome to the new edge. They just come out of stealth mode after two and a half years, almost three years, raised a ton of money, got a really rockstar team and we're excited to have the CEO with us today to tell us a little bit about more what's going on. And that's prem Jane and again, the CEO of Penn Sandow prem. Great to see you. Nice to see you too. So everything we did running up to this event before we could get any of the news, we, we, we tried to figure out what was going on and all it kept coming up was NPLS, NPLS, NPLS, which I thought was a technology, which it is, but it's really about the team. Tell us a little bit about the team in which you guys have built prior and, and why you're such a, a well functioning and kind of forward thinking group of people. >>So I think the team is working together. Mario Luca, myself and Sony were working together since 1983 except for Sony. Sony joined us after the first company, which has crescendo, got acquired by Cisco in 1993 and since then four of us are working together. Uh, we have done many, uh, spinnings inside the Cisco and demo was the first one. Then we did, uh, uh, Nova systems, which was the second, then we did recently in CMA. Uh, and then after we left we thought we are going to retire, but we talked about it and we says, you know, there is still transitions happening in the industry and maybe we have few more years to go back to the, you know, industry and, and do something which is very challenging and, and uh, impacting. I think everything which we have done in the past is to create a impact in the industry and make that transition which is occurring very successful, >>which is really hard to do. And, and John Chambers who, who's on the board and spoke earlier today, you know, kind of talked about these 10 year cycles of significant change in our industry and you know, Clayton Christianson innovator's dilemma, it's really easy when you are successful at one of those to kind of sit on your laurels. In fact, it's really, really hard to kill yourself and go on to the next thing you guys have done this time and time and time again. Is there a unique chemistry in the way you guys look forward or you just, you just get bored with what you built and you want to build something new. I mean, what is some of the magic, because even John said, as soon as he heard that you were the team behind it, he was like, sign me up. I don't know what they're building but I don't really care cause I know these people can deliver. >>I think it's very good the, whenever you look at any startup, the most important thing which comes up as the team and you're seeing a lot of startup fails because the team didn't work together or they got their egos into this one. Since we are working for so long, they compliment each other. That's the one thing which is very important. Mario, Luca, myself, they come from engineering backgrounds. Sony comes from marketing, sales, uh, type of background and we all lady in terms of the brain, if you think about is the Mario behind the scene, Luca is really the execution machine and I'm, you can think like as a heart, okay. Putting this thing together. Uh, as a team, we work very complimentary with each other. It does not mean that we agree on everything, right? We disagree. We argue. We basically challenge each other. But one thing good about this particular team is that once we come to a conclusion, we just focus and execute. And team is also known to work with customers all the time. I mean, even when we started Penn Sando, we talked to many customers in the very beginning. They shape up our ideas, they shape up the directions, which is we are going and what transitions are occurring in the industries and all that. That's another thing which is we take customer very seriously in our thought process of building a product. >>So when you were thinking around sitting around the table, deciding whether you guys wanted to do it again, what were the challenges that you saw? What was the kind of the feedback loop that came in that, that started this? The, uh, the gym of the idea >>thing is also is that, uh, we had, we had developed so many different products as you saw today in the launch, eight or nine, uh, billion dollar product line and stuff like that. So we all have a very good system experience what is really needed, what transitions are occurring and stuff like that. When we started this one, we were not really sure what we wanted to do it, but in the last one when we did the, uh, NCMA, we realize that the enterprise thing, which we deliver the ACI solution for the enterprise, the realize that these services was the most complex way of incorporating into that particular architectures. So right from the beginning of interview realized that the, this particular thing is nobody has touched it, nobody thought about it out of the box thinking that how can you make it into a distributed fashion, which has also realized that cloud is going, everything distributed. >>They got away from the centralized appliances. So as the enterprise is now thinking of doing it cloud-like architectures and stuff like that. And the third thing which was really triggered us also, there was a company which is a new Poona which got acquired by Amazon in 2016 and we were looking at it what kinds of things they are doing and we said we can do much better architecturally and next generation, uh, architecture, which can really enable all the other cloud vendors. Some of them are our partners to make sure they can leverage that particular technologies and build the next generation cloud. And that's where this idea of new edge came in because we also saw that the new applications like IOT is five G's and artificial intelligence, machine learning, robotics or drones, you just name it intelligent devices, which is going to get connected. What is the best place to process them is at the edge or also at the backend with the application where the server is running these and that is another edge compute edge, right? >>In that particular sense. So our idea was to develop a product so that it can cover wide segment of the market, enterprise cloud providers, service borders, but focus very narrowly delivering these services into existing architectures. Also people who are building, building the next generation architectures. Right, so it's the distributed services platform or the distributed services architecture. So at its core for people that didn't make it today, what is it? It's basically is a distributed service platforms. The foundation of that is really our custom processor, which is we have designed is highly programmable. It's software defined so that all the protocols, which is typically people hardwired in our case is programmable. It's all programs which is we are writing the language which you selected as before and before extensions. The software stack is the major differentiated thing which is running on the top of this particular processor, which is we have designed in such a way that is hardware agnostics. >>The the, the capabilities which we have built is easily integrated into the existing environment. So if people already have cloud and they want to leverage our technologies, they can really deploy it in the enterprise. We are basically replacing lot of appliances, simplifying the architectures, making sure they can enable the service as they grow model, which is really amazing because right now they had to say firewall goes here, load balancer goes here, these a VPN devices goes there. In our case it's very simple. You put in every server of our technologies and our software stack and our Venice, which is our policy manager, which is sitting outside and it's based upon Kubernete X a architectures is basically a microservices, which is we are running and managing the life cycle of this particular product family and also providing the visibility and uh, uh, accountability in terms of exactly what is going on in that particular network. >>And it's all driven by intent-based architecture, which is policy driven, right? So software defined sitting on software defined Silicon. So you get the benefits of the Silicon, but it's also programmable Silicon, but it's still, you're sitting, you've got a software stack on top of that that manages that cloud and then the form factors as small as a Nick. Yes. So he can stick it in the HP HP server. Yeah. It specifically goes into any PCI slot in any server, uh, in the industry. Yes. It's amazing. Well, first incarnation, but, but, but, but, but that's a really simple implementation, right? Just to get radiation and easy to deploy. Right. And you guys are, you're yourself where involved in security that's involved in managing the storage. It's simple low power, which I thought was a pretty interesting attribute that you defined early on. Clearly thinking about edge and these distributed, uh, things all over the place. >>They're metal programmable. And then the other thing that was talked about a lot today was the observability. Yes. Um, why observability why was that so important? What were you hearing from customers that were really leading you down that path? Yeah, it's important. Uh, you know, surprisingly enough, uh, the visibility is one of the biggest challenge. Most of the data center faces today. A lot of people tried to do multiple different things, but they're never able to do it, uh, in, in the way we are doing it. One is that we don't run anything on the host. Some people have done it right on the train running the agent on the host. Some people have tried to run virtual machines on the those particular environment. In our case there's nothing which is running on the host site. It runs on our card and having end to end that visibility we can provide latency, very accurate latency to the, to the applications which is very important for these customers. >>Also, what is really going on there is the problem in the network. Isolation is another big thing. When something get lost they don't know where it got lost. We can provide that thing. Another important thing that you're doing, which is not being done in the industries. Everything which is we are doing is flow based means if I'm talking to you, there is a flow being set up between you and me and we are monitoring every flow and one of the advantages of our processor is we have four to eight gigabytes of memory, so we can keep these States, have these flows inside, and that gives a tremendous advantage for us to do lots of things, which as you can imagine going forward, we will be delivering it such as, for example, behavior of these flows and things from this point of view, once you understand the behavior of the flow, you can also provide lot of security features because if I'm not talking to you and suddenly I start talking to you and I know that there's something went wrong, right, right. >>And they should be able to look at the behavior analysis and should be able to tell exactly what's going on. You mean we want a real time snapshot of what's really happening instead of a instead of a sample of something that happened a little. No, absolutely. You're absolutely connected. Yeah. Yeah. Um, that's terrific. So you put together to accompany and you immediately went out and talked to a whole bunch of customers. I was amazed at the number of customers and partners that you had here at the launch. Um, was that for validation? Were you testing hypotheses or, or were there some things that the customers were telling you about that maybe you weren't aware of or maybe didn't get the right priority? I think it's all of the above. What you mentioned our, it's in our DNA by the way. You know, we don't design products, we don't design things without talking to customers. >>Validation is very important that we are on the right track because you may try to solve the customer problem, which is not today's problem. Maybe future's problem. Our idea was that then you can develop the product it was set on the shelf. We don't want to do that. We wanted to make sure that, that this is the hard problem customer is facing today. At the same time looking at it, what futuristic in their architecture is understanding the customers, how, what are they doing today, how they're deploying it. The use cases are understanding those very well and making sure that we are designing. Because when we design a seeker, when your designer processor, you know, you cannot design for one year, it has to be a longterm, right? And you need to make sure that we understand the current problems, we understand the future problems and design that in pretty much your spark and you've been in this space forever. >>You're at Cisco before. And so just love to get your take on exponential growth. You know, such an interesting concept that people have a really hard time grasping exponential growth and we're seeing it clearly with data and data flows and ultimately everything's got to go through the network. I mean, when you, when you think back with a little bit of perspective at the incredible increase in the data flow and the amount of data is being stored and the distribution of these, um, applications now out to the edge and store and compute and take action at the edge, you know, what do you think about, how do you, how do you kind of stay on top of that as somebody who kind of sees the feature relatively effectively, how do you try to stay on top of exponential curves? As you know, very valuable data is very important for anybody in any business. >>Whether it's financial, whether it's healthcare, whether it's, and it's becoming even more and more important because of machine learning, artificial intelligence, which is coming in to really process this particular data and predict certain things which is going to happen, right? We wanted to be close to the data and the closest place to be data is where the application is running. That's one place clears closest to the data at the edge is where data is coming in from the IOT devices, from the 5g devices, from the, you know, you know all kinds of appliances which is being classified under IOT devices. We wanted to be, make sure that we are close to the data, doesn't matter where you deploy and we want to be agnostic. Actually our technologies and architectures designed that this boundary is between North, South, East, West is going to go away in future cloud. >>A lot of things which is being done in the backend will be become at the edge like we talked about before. So we are really a journey which is just starting in this particular detectors and you're going to see a lot more innovations coming from us continuously in this particular directions. And again, based upon the feedback which you're going to get from cloud customers with enterprise customers, but they were partners and other system ecosystem partners, which is going to give us a lot of feedback. Great. Well again, thanks for uh, for having us out and congratulations to uh, to you and the team. It must be really fun to pull the covers off. absolutely. It is very historical day for us. This is something we were waiting for two years and nine months to see this particular date, to have our customers come on the stage and talk about our technologies and why they think it's very important. Thank you very much for giving me this opportunity to talk to you. Thank you. Alright, thanks prem. Thanks. He's prem. I'm Jeff. You're watching the cube where it depends. Sandow launch at the top of Goldman Sachs in downtown Manhattan. Thanks for watching. We'll see you next time.

Published Date : Oct 18 2019

SUMMARY :

brought to you by systems. Tell us a little bit about the team in which you guys have built prior and, in the industry and make that transition which is occurring very successful, and go on to the next thing you guys have done this time and time and time again. That's the one thing which is very important. thing is also is that, uh, we had, we had developed so many different products as you saw today And the third thing which was really triggered us also, It's all programs which is we are writing the language which you the service as they grow model, which is really amazing because right now they had to say It's simple low power, which I thought was a pretty interesting attribute that you defined to the applications which is very important for these customers. advantage for us to do lots of things, which as you can imagine I was amazed at the number of customers and partners that you had here Validation is very important that we are on the right track because you may try to solve the customer and take action at the edge, you know, what do you think about, We wanted to be, make sure that we are close to the data, doesn't matter where you deploy and we want to be agnostic. So we are really a journey which is just starting in this particular detectors

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Goutham Goudgere & Sanjay Sadasivan, EY | UiPath FORWARD III 2019


 

>> Announcer: Live from Las Vegas, it's theCUBE, covering UiPath Forward Americas 2019. Brought to you by UiPath. >> Welcome back, everyone, to theCUBE's live coverage of UiPath Forward here at the Bellagio. I'm your host, Rebecca Knight, co-hosting alongside of Dave Vellante. We have two guests for this segment. We have Sanjay Sadasivan, he is attended automation process lead at EY. Thank you so much for coming on the show. >> Sure, thank you for having us. >> Rebecca: And we have Goutham Goudgere, he is the attended automation lead at EY. >> Great to be here. >> Thank you so much for coming on the show. >> Thank you. >> So, about a year ago, you embarked on an attended automation project within EY. EY, of course, is a company that helps other companies with their RPA transformations, but this is one you did on your own. I want to hear about the impetus for this project. Why did you start it? What was going on? >> Sure. >> Yeah, so I can take that one. So we started this project, like you mentioned, about a year ago. We both are from EY's SAP practice, and EY has been undergoing SAP transformation for the past few years, and so, we're kind of replacing a whole bunch of, almost 1,400 systems and moving to a single-instance SAP project, which covers everything that our client servers do in the market, entering client information, all the things that CRM does, project management, engagement economics, as well as the whole finance and procurement work. So I think we've got, right now, 100,000 users on the SAP single instance. And SAP is great at what it does, which is essentially entering transactions into the system efficiently at scale, but the feedback that we were getting from our end users, especially those end users that end up using the system maybe once a week to maybe once a quarter, was that it was sometimes too difficult for them to navigate into the system, try to remember all the things that they had to do in the SAP system. So we were at the Miami event last year, and so, we heard about attended automation from UiPath, and we kind of went back and did a POC to see, can we use attended bots on top of SAP system and help the user go through some of those usability challenges? So we started last year, and we are currently live as a pilot. EY is 250,000 users, so our pilot is huge, so it's got about 20,000 users as of this week. >> Why attended bots? What are attended bots? What's the motivation for attended bots? >> So, in fact, when we started the process, we had two options, to go through kind of the traditional unattended bot, which was have the user enter data in an Excel sheet or some sort of screen capture, email that information, and have the bot then enter it. We initially started with that, but that ran into several problems, like the data was already too old by the time it got into the transaction system. Then we had to rebuild the full front end of SAP, which has taken years to build. So that's why we started using attended bots, which was, can we just put a bot on the user's machine, so that when they want to enter a transaction, they just call the bot, and the bot does all the hard work for them? So that's how we've been-- >> Your question as to why attended bots, there's a certain level of intelligence, actually, the user puts in when entering these transactions, so an attended bot actually just takes some information and then plugs it in. But that's not the way EY works. For example, if you're entering an opportunity, there's a lot of thought processes the clients are actually going through. "What's the pursuit going to be?" "Who are my likely sales leads?" "What's the percentage of what I'm "winning this transaction?" So we needed the user to actually enter that information in the system. But using our normal SAP system, especially when you're on a sales lead and you're meeting with a client, entering all that information was getting a bit cumbersome. The attended automation process actually cuts down those steps. For example, if SAP requires you to enter, say, 20 fields, this actually cuts it down to five fields or five screens, and they can enter that information to the attended bot, it guides them through each process, it's a streamlined process, and they can exit out of it, that's it, they're done with the system, focus on the lead, actually. >> So you came to the conference last year, had this eureka moment, "Hey, could we do this "and help our people who are suffocating "under these dreary, tedious tasks?" So, was it a hard sell? I mean, were they easily brought along, of, "Yeah, we want to try this"? Or was there any anxiety on their part, of, "Ooh,"-- >> Sure. >> "What are we doing here?" >> We had that. >> So I think we had a great sponsor within the firm, and we are trying this out for the first time. >> Sanjay: Yeah. >> In fact, from talking with UiPath, the experts here, not a lot of other companies have tried this. So we did go through a step-by-step approach to kind of de-risk as we went through this. We started with a small POC, learned from that. We then put those bots in front of real users, got feedback, kind of Agile approach and built it over time. >> Yeah, I think one of the key points was really doing a business "let's go" definition, so we went to our partner community and asked them, you know, "What are the most frequently used processes "that we should automate with an attended "automation process? "What are the pain points? "What are the current challenges? "We want you to alleviate us." So, basically, we actually used the feedback from the partnership to focus on those particular steps to automate. So, and then change management, obviously, you have to engage with the user community all the time to make sure that, you know, getting the right feedback, maybe adjust our process or how we're building the bots accordingly as you're going through the process, I think that is key as well. >> So, the user experience now, so walk us through what it's like now for the human worker who had these tedious tasks, and now, what's it like with this attended bot? >> So, the attended bot is an application which is on the end user's laptop. So as soon as they open the laptop, it's right there as an icon on their bottom right corner. So they go there, click on that, and it lists about 15 SAP processes that they can run. So they know what they want to do in the system, they want to create a new client, they want to create a new engagement, or a project, and so, they would go there, call that, you know, just click play, and essentially sit back and watch the bot then take over their screen, navigate to the right SAP transaction. And, you know, navigating to this transaction seems easy, but when you have 15 processes that 200,000 users need to know, and it's not straightforward sometimes, the bot does three, four clicks, before they know it, brings them to the right screen, and then it also adds a message on top of every screen that says, "This is what you are supposed "to be doing on this screen. "So, before creating a new client, "first search within our MBM system, "first search within this DNB system, "to make sure you're not creating a duplicate." So we've got help messages added on top of the screens as well, so it kind of takes you through the process. >> So I think one of the main points, yeah. Yeah, I think (clears throat) a normal SAP system in a particular screen, you could always go to a help, maybe a portal, and get some help. But with attended automation, it gives an opportunity for each of those screens as well to give specific help, contextual help. So basically, if you're on a particular screen and you're having an issue with this particular screen, you don't have to pick up the phone and call, maybe, a user desk, or close the screen and look through some manuals. Right there, through the attended automation process, we gave a link where they can get actual information on that particular screen, so they can finish that step without actually closing out of the process itself. So that is one of the big-- >> So the way I explained this to internal audiences is, we have built the bot to be our best-trained employee in SAP. So instead of them calling a human to go through the SAP transactions, the bot is right there, guiding. And the bot is watching what they're doing, so if it gets a SAP error, then it can suggest to them, "Here's two ways that you can get around "this particular error." So it's doing things like it's having your friend sit next to you and tell you how to go through the process. >> Your smartest friend. >> You guys are in the SAP, sorry, you guys are in the SAP practice. >> We are, yeah. >> That's right. >> And, so it's been quite a run, the last 10 years, for Bill McDermott, and I believe they acquired an RPA company, a small, little tuck-in. >> Goutham: That's right. >> But you guys chose UiPath. (laughs) You know, I don't know what that says. >> Goutham: Yeah. >> But what are your thoughts on that? I mean, in terms of, we've been asking practitioners, best of breed, or full suite? Obviously, you went with best of breed. >> That's right, actually, we spoke with SAP before we started our journey. We actually did a POC with one of the smaller firms, an RPA firm, and we spoke with SAP as to what their capabilities were. But just looking at what's out there, in terms of the product suite and how it fits our processes, we just felt like UiPath went that step further, and really met our needs in terms of attended automation. And then, obviously, we looked at the Gartner surveys it's on, and it was right up there in the right-hand quadrant, so we felt like UiPath was the right answer for us. >> Rebecca: Great, well-- >> But we are working with SAP to actually help through this process. So, the bot has to watch the screen, like I mentioned, and kind of understand the screen layout, the screen fields, so, instead of that watching words and names on the field, it's actually using this thing called automation ID. So SAP is adding these IDs on every screen, which actually helps any RPA vendor sit on top of it. >> And that's one of the key learnings that we've been finding out, that SAP, as Goutham was mentioning, we have these automation IDs that the attended bot actually uses to transact with the system. And then we see that SAP CRM as this cloud release every quarter, and they basically push out some code to our systems, which is every quarter, and we see that more and more automation IDs are coming through the SAP systems as well. So we have our own challenges in terms of managing those quarterly releases and make sure that it doesn't break our attended bot. But UiPath so far has been good. >> Excellent. >> Yeah. >> Rebecca: Well, thank you both so much for coming on theCUBE. It was a great conversation. >> Great, thank you. >> Thank you for having us. >> I'm Rebecca Knight, for Dave Vellante. Stay tuned for more of theCUBE's live coverage of UiPath Forward. (upbeat music)

Published Date : Oct 15 2019

SUMMARY :

Brought to you by UiPath. for coming on the show. Sure, thank you he is the attended automation lead at EY. for coming on the show. but this is one you did on your own. but the feedback that we were getting from our end users, email that information, and have the bot then enter it. "What's the pursuit going to be?" So I think we had a great sponsor within the firm, to kind of de-risk as we went through this. from the partnership to focus on those So, the attended bot is an application So that is one of the big-- So the way I explained this to internal audiences is, You guys are in the SAP, And, so it's been quite a run, the last 10 years, But you guys chose UiPath. Obviously, you went with best of breed. in the right-hand quadrant, so we felt like So, the bot has to watch the screen, So we have our own challenges in terms of managing Rebecca: Well, thank you both so much live coverage of UiPath Forward.

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Cathy Southwick, Pure Storage | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering your storage. Accelerate 2019. Brought to you by pure storage. >> Hey, welcome back to the cubes. Coverage day to appear. Storage your accelerate 2019. I'm Lisa Martin Day. Volante is my co host, and we're very pleased to welcome for the first time to the Cube. Kathy Southwark. This C I O at pure Cathy. Welcome. Thank you. Glad to be here. You have a great story. This is not only your fear. Your first your accelerate. You been at the company less than a year. You were not only a pure customer before, but in a completely different industry. So your first your accelerate. Here we are in Delhi Technologies backyard. Give us your perspective on appears business from your previous customer role. >> Yes. So I spent. I've been here just under a year, she said, and I spent the almost 22 years 18 t and coming into a company. It's completely different. Different size company, different size technology issues. Everything we do is looks very different. But there's a lot of similarities that, you know, you're trying to as any company trying to innovate and trying to stay on the cutting edge and you're trying to make sure you have the right teams in place and all that, so it's a lot of fun. It's great to see the energy and the excitement here, so that's been a lot of fun to come in and to see orange everywhere painted or so it's been a lot of fun coming on >> and you're complying with your orders. >> I got the memo. I said, You know, it's hard because orange is not one of my better colors toe where but no happy toe, happy to wear orange and proud to be part of such a company who's really looking at? How do we take care of the customer? >> Right. So you were sold on pure as a customer when you were with age and T. What was it about the technology that when you were in that prayer roll that really differentiated it from its competition? It was really >> interesting. I was sharing folks earlier today that here was very different, smaller company coming into a very large organization. We started working with them back in 18 t in 2013 so they were a very small company, very early on, but they were so bullish they had this completely different attitude about storage. And it wasn't really necessarily about this storage. It's about what we're gonna do to help you change your business. So for us, you know, I really looked at when you're in a very large company, you tend to not look so much at the particular like storage or computer or what you're really looking at, How many enabling my business and with the limited dollars that you have. And resource is etcetera, you're always trying to balance and prioritize. So for us when they came in, they made this proposition and said, Hey, we can show you this in two weeks and it'll, um And you know, when you're also big enterprise, you don't have time. Thio look a technology for weeks and months on end and then have to test it. And so we brought pure end. They they were tested out the products within two weeks, and we saw more than what we're expecting. And I think that was what changed for us is it wasn't just about we could do, you know, compression. We could do the deed if we could do. It was that all of a sudden was all these other capabilities been planned for So it really was. It was pretty pretty dramatic for us because we hadn't seen other providers to come in with a story that sounded different and not just the technology. Like I'm gonna save you a dollar. It's about now I'm going to enable your business to do something different faster. And we saw it firsthand. >> I was the role of C i o at a technology company. Different from you were in a c i o N a t. But you you had kind of an engineering roll. If I think it's a solution Engineering, how is the role different in terms of how you spend your time and what you care about? >> Yeah. So, you know, in 18 t, the CEOs were focused on the application delivery sites of specific applications at pure and so an 82. My role is centered around all the infrastructure for I t. As well as our network engineering. So what we did for the Service Writer network coming into pure, you have, you know, the whole spectrum. But we're a different kind of company. and that really 10 years old. Our technical debt looks very different. We use a lot of sass products, so we use a lot of hosted solutions from our partners and providers, and we do someone premise well. But it's a very different kind of landscape, so the opportunity is you don't have as much technical debt. You also have the ability to to try things because you are smaller and you can try things much quicker and be able to say, Well, this working isn't good enough and not have to have maybe things as gold plated. As you know, a regulated telecom would have versus a product technology product company that it's trying to be very agile to produce things and change for their customers. >> So essentially you were. I'll call you the C i o of of infrastructure at AT and T with infrastructure that had to support, like you said, highly regulated in a very diverse I'm sure application portfolio. Extremely there. Thousands of systems, probably >> thousands of applications and very complex business models. They, you know, they're ah, it's not a one. So the interesting is 80. >> She's >> not a one entity business, you know they've got their media business. They've got there mobility business. We've got their wireline business. So when you have people often think of 18 t as a company, But there's actually it's a very complex business model supporting multiple products. So it's just that those air, you know, multi $1,000,000,000 product portfolios versus coming into pure where you know we're still, you know, 1,000,000,000 have company building and growing our product portfolio. >> So what's your technology strategy of pure and how are you enabling business outcomes for the company? >> That's a great, great question. So, you know, really, a business strategy here has been that I t has to really evolve and scale differently than it had in the past. The organization before was really centered around Some of the end user capabilities wasn't as centered around business outcomes, and we've taken on a different role. So as I've come on to the organization, our opportunity and our challenge is that we now have different responsibilities, were taking on things like, How do we want to think about data across the enterprise, not just within each individual domain, and so as a start up company, you often are very focused on your R and D investments in your sales and marketing investments, and you do a lot of things to get it done. And that means that individual teams will do work. But you tend to not think about what the full life cycle is of, you know, of something that you're working on. So for our opportunity now this is take a step back, be able to look across and say it worked great for that period of time. Now we have the opportunity to rethink how we want to think about the customer experience from the time product is developed all the way through and, you know, a quote to a customer through its life cycle through delivery and then the support for that customer >> so so technology, the support that sort of workflow >> the ecosystem instead of within individual areas. And so that's really there are focuses. How do we help our business to become even faster? How do we get more focused on the customer from ah whole ecosystem? And that we think about the customer from the whole ecosystem instead of each individual area? >> Sounds like that horizontal view that Charlie Giancarlo talks about you know, with storage being so vertical in the past and cures wanting to revolutionize that and make that horizontal, ensuring that any type of business, whether we're talking about yours, business or ah retailer or our airline, every function in an organization has access to share. That data exactly struck business value to lower costs to find new revenue streams, new routes to market, et cetera. >> And we're no different as a business. We need to do those same things to make sure that we can. We can deliver those for business, so that's a big part of a lot of >> times we'll talk to C. I ose that technology companies and their large established technology companies that I think Cisco S A P. They've been around a long time. They have a lot of technical debt. They look a lot like your customers, frankly, many of your customers yours ever. But my question is a lot of these c I ose that I've just mentioned, sort of generically there come wine tasters, right? You know, they used to be dog food or his drink your own champagne, but But they they are like the first line of defense verse beta customer, and they give feedback to the product groups. Do you play that role as well? >> Way do we not probably to the extent, because we're a smaller company. So we tend Thio, as with our product announcements we've made will go out to a wide set of our customers, you know? So I think we had 16 1 of the bait is that was just done. What we do with an I T. Is because we have a smaller footprint just the size we do have flash ray with a flash blade with you do use pure one. We do it Maur of ah, from how would a a smaller customer look at it, Think about it and use it. And so that's tends to be the I'll say, the lens that we look through. I think that the role I've played coming in is the bringing a perspective from a larger enterprise on how does a larger enterprise an I t. Think about it and it's again. It's not just your helping me with storage. You're actually helping me to solve a business problem. So there's s oh, there's some other and some of the leaders that we've brought in. They also come from outside industry. Some have used pure, some have not, and so have that different kind of lens of what you know we would expect to see from our product seems, but they're also extremely open. Thio. What do you think? What is I t thinking about how you were thinking about these product ideas? What what's the input from I T. So there's a lot of what we're very small from a nightie organization. I think that the two way communication is what it's gonna you know, what will help, >> what are some of the innovations? And I know you've only had a short tenure there, but one of the things I read in the Q two earnings but that we're just released last month in August was seven. That new customers added per business safer pierce of 450 or so, plus customers at it in that quarter but also a 50% increase in multimillion dollar deals. So, enterprise, any innovations that you can share since you've been on board that your team has helped cure, understood to be able to go after those large enterprise multimillion dollar deals directly. >> Well, certainly from, um, you know, from a you know, a personal understanding of the product and what here could do it scale is, you know, I certainly have that perspective to share with our customers and bringing that confidence and credibility that, you know, if you are looking at a large enterprise customer in the opportunity, they have a lot of questions about. So how exactly did 18 t do it? It's not like they run a few arrays. They run hundreds and hundreds of rays and hundreds and hundreds of petabytes. So there's It's not like it's a proof of concept or a pilot. And it's been years of doing upgrades, non disruptive Lee over the years, with all the pure upgrades that have come into play. So I can certainly bring that to the table with helping the customers to get it, you know, a little bit of confidence, but also just an understanding about how pure is approaching it with these other large customers. So and as you've talked to other customers, there's there's enough customers out there that are, you know, very, >> very eager to >> share because they're so excited about what it's done for their business. We've >> heard. Sorry, David, I was going to say on the customer front we've, what 6600 plus customers pure now has in its 1st 10 years. And the customers we've spoken to the last two days, Dave and I have noticed that a common theme is they're talking about their overall experience with the technology. They're not talking about boxes and array names, and all these specifics are talking about how they are able to one customer from, ah, legal firm, I think in Florida didn't even do a PC had appear. That was a pure customer. And from that piers advice. I got it right on board and was really talking about the experience and all of the things to your point on the business side that they're able to to influence with the technology, not talking about speeds and feeds and arrange drives and things like that. So it's very, very different conversation. >> It's S O. It's interesting because and the role that I had, I had the teams that did the architecture, planning, design and through implementation. So the operation teams one of the most unique things I've said I share with customers is when you are in a technology and you're in a large enterprise, you tend to have a challenge with introducing new technology because you don't want more technical debt. It doesn't matter what you just don't want more technical debt. So typically your operation teams are >> doing a little >> bit of pushback on you. No, no, we don't need something new. No, we don't need unless they're having significant outages or incidents that they're trying to solve for what I found. And even to this day, there is some of the folks there actually around the floor here. The folks that were in operations, they were literally coming and saying, We want more pure And so when you're in a technology organisation that typically doesn't happen. It's S o it wasn't And it wasn't like we want more of like you said the array, it was we just want we don't wanna have to worry about. And I just took a reduction of my head count. So I want I find you have to take on more data and I am. You take on more support for the business. I don't have to worry about it. And so to have that. That's a very different. And we had the same experience of their application team saying, Hey, I just got lower latents. So they didn't actually know why. They just knew that when I was trying to do my work on the application side, working within a database, all the sudden I had all this improvement and, um and so what? We allowed them to sit. Okay, well, we'll give you more capabilities, more future functionality. And that doesn't happen. Before, those were things were like, really like operations and application teams are gonna work as a team together. Very different. I'm experience. >> So if I were a pure sales rep, I would say, >> Kathy, can you come tell my customers my prospect that >> story to the sales reps have access to your calendar? How much of your time? How much time you spend, you know, sales folks wanting you to tell stories like I got >> so the I have no the company that long. So I have I have spent a fair amount of my time talking to customers. But, you know, we also have a lot of work with an I t. And so are you know it's there just is incentive to have me work with an i. T. Because I can understand what we need to do to help our field as well. And that's one of our objectives is what are we gonna do an I t. To make it that much easier and better for not just our sales teams but the manufacturing teams. The support teams are hardware, teams, all the teams that takes a deliver. And so, you know, in fairness, I have joked with some that have stopped me and said, Hey, we need to I said, Remember, we also want to deliver for you so that to make your jobs easier So there's a balance >> that it's different. A technology company writes kind of encouraged that the C I. O goes out and evangelize is >> Yeah, it's actually a lot of fun. I, uh I I do joke that when I go out to talkto the other CEOs, I mean, they're my people there, too. I know it's It's the challenges that we have to deal with. The you know, you're dealing with the technology, those very specific items, then you're dealing with that. How do we help my business and then you're dealing with. I want to make sure I'm doing the right things for people development and all those so and you have a lens across the entire enterprise. So it's not like you're just looking at sales or you're just looking at ops for your You're kind of looking at everything to say, Well, how do I help all the teams to be that much better? Because the better we are, you know, be cliche. You know, collectively, that just got is gonna enable pure toe to do more fun. >> So what's on the minds of your peers in these days? >> You know, I feel so fortunate to be in the Bay Area, and there are amazing CEOs that get together, talk very openly, share strategies, actually eagerly and openly reach out to say, How can I help you? Um, and that's I think that's a unique as part of the CIA, a community that there's this willingness to say, Look, we're all in this together from a technology perspective. I mean, look, we all want to do well for our companies, but you're also trying to figure out how to make technology team stronger and you know it's a lot of the the same issues. It's how do I change the focus of and the perception of where I t fits into a business that it's not just a back office? It's not these systems, but it's actually becoming a very strategic, you know, Enabler, advisor, participant Helping to help, you know, can provide input. You can be that one of the first you know, Betas for your company if you're in a technology area and that's a change. There's a lot of companies who have always fascinated where it's like if you're a product and you have an I T. You're selling to those people, so pitch to them. If you can't sell to them, you're not gonna be successful. So I think it's just changing, evolving. You know some of those relationships and and that's a big deal and and you know, that's from the how you run your organization. There's that, you know, how do we make sure that the technologies were were all investing in our somewhat future proof and that they can evolve with us, not become inhibitors or, you know, box you into something that you can't kind of navigate through >> well, actually deliver on future proof. It's one of those marketing terms that is used by so many organizations delivering whatever kind of product. Same is with simple and seamless says We talk about this all the time. We did hear from customers wherever Green is concerned. You know, I said, non disruptive is how much of that goes from a marketing to reality and consistently heard about Piers ability to deliver their. But it's interesting and it's a refreshing, I think, to hear that you've experienced the changing role of the CEO to be collaborative versus he knows a lot of competition. And in tech, that's a refreshing The deer And I have an idea for you since you're so you're in such a habit to D'oh, it's good. What? You're gonna like this. I have an idea. Hash tag. Help Cathy Scale. Give them this video. Just so many pure customers all across the globe. >> Thank you. I will do that. I would. That's great advice. >> That's it. Easy to d'oh! D'oh! Well, Cathy's been great having you on the Cube. Thank you for sharing your perspective as there newish. See Io and how you went from here customer to running their i t. And congratulations on being part of the next decade of pure success. Thank you. Thank you for having our pleasure for day. Volante. I'm Lisa Martin. You're watching the Cube.

Published Date : Sep 18 2019

SUMMARY :

Brought to you by So your first your accelerate. But there's a lot of similarities that, you know, you're trying to as any company trying to innovate and I got the memo. the technology that when you were in that prayer roll that really differentiated So for us, you know, I really looked at when you're in a very large company, Different from you were in a c i o N a t. But you you had kind of an engineering roll. As you know, a regulated telecom would have versus a product technology product So essentially you were. They, you know, So it's just that those air, you know, multi $1,000,000,000 product portfolios versus coming the full life cycle is of, you know, of something that you're working on. And that we think about the customer from the whole ecosystem Sounds like that horizontal view that Charlie Giancarlo talks about you know, with storage being so vertical in the past We need to do those same things to make sure that we can. Do you play that role as well? And so that's tends to be the I'll say, the lens that we look through. So, enterprise, any innovations that you can share since you've been on board So I can certainly bring that to the table with helping the customers to get it, you know, a little bit of confidence, share because they're so excited about what it's done for their business. talking about the experience and all of the things to your point on the business side that they're able teams one of the most unique things I've said I share with customers is when you are It's S o it wasn't And it wasn't like we want more of like you we also want to deliver for you so that to make your jobs easier So there's a balance that it's different. The you know, you're dealing with the technology, those very specific items, that's from the how you run your organization. And in tech, that's a refreshing The deer And I have an idea for you since you're so you're I will do that. Thank you for sharing your perspective as there newish.

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Carey Stanton, Veeam & Vaughn Stewart, Pure Storage | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering your storage. Accelerate 2019. Brought to you by pure storage. >> Welcome back to the Q B. All the leader in live tech coverage. I'm Lisa Martin with David Dante. Couple of gents back on the Cube we have on Stuart the VP of technology for pure von. Welcome back. >> It's great to be here. Thanks for being accelerate. >> Were accepted severe. And we've got Carrie Stanton, VP of Global Biz Dev and corporate development from Theme Carrie, Welcome back. Thank you very much. I'm in the rain. I love the love it planned. Of course. Thank you. Very good branding here. Lots going on with theme and pure. Let's secure. Let's go ahead and start with you. Talk to us about the nature of the V Impure partnership. I'm assuming better together, but give us the breakdown. Sure, >> we've had a relationship for many years, but over the past three years we've seen it. You know, this year, counting this year, like the scale out is just unbelievable. We're growing at triple digits on our Cosell winds in the field, all of its writing, all of the predominantly being driven from the flash blade success that we've had in the marketplace, Our customers are buying into the performance that they have. Our our relationship is growing through joint innovation and joint development. And so what we've seen is raising them to a global partner, on having dedicated resources on it, as only amplified our success. We have. So yeah, it's fantastic. >> And then one from your perspective, what are some of the things that you are hearing? Are you guys being brought in? Maur from team customers is being being brought in more from pure side. What's that mixed like >> we've had? We've had a strong set of channel partners that I think promoting our joint solution on our products kind of a top of their line card. Of course, there's always the customer requested to get pulled in, and I think customers who have experienced either one of our products look at their satisfaction. They look extremely it, like NPS scores right and say, you know, if I'm a pure customer, there's a data protection company. That's gotta nps very similar years, you know, tell us more about what you're doing with with theme. If you look at kind of our common ethos. Right simplicity in the model right co innovation Help Dr Scale. Whether it's been through joint A P I integration with the universal adaptor or tryingto lean into next generation architectures like Flash to flash the cloud. It's just been a very easy progressive partnership to drive and bring in a market. >> Talk more about that joint development. Um, there's a start in the field. No engineering resource is I'd love to Have you had some color to that? >> I think I think I think it's >> a combination of. So we'll start with a universal adapter that was beams initiative to help add scale to the back of process to as you're putting virtue machines into backup mode along, you know, leverage these the storage controller snapshots so that you could come in and out of that back about very quick. V, invisible to production operations, offload a bunch of data processing and in time, out of the equation that just helps scale right back up, more virtual machines faster. That's a program that they initiated that we were one of the founding partners on one of the first partners to publish ah Universal adaptor, or R A p i for it. The >> results have been The results are pure is by far the number one partner for downloads for a customer downloads that we have across our partner Rico system. So we have a vote 15 partner Rico Systems that have written to the universal FBI on. So just last week, you know, over 3000 downloads surpassed over 3000 downloads. Here is 6500 customers. I'll let you do the math. All right, so it's it's great that we see such strong adoption from their customer base. Almost 50% of their customers are team customers on. Then that >> contusion. That's hi, >> It's very high. >> Wow. So give me your favorite customer example that really articulates the value that pure brings the value that being brings. >> We've got a lot going on in the financial space in the healthcare space. >> Butler Health is a joint customer that we have a customer reference win that they've published in that we've published on dhe obviously many, many more, but especially in the people, customers in the financial health care that are looking for performance on Dhe. Looking to that flash blade, a za landing zone that's going to give them more than just a backup target. It's going to give them the ability to leverage it for a I and ML and many other factors, which is again, one of the reasons why we've seen such strong adoption. >> You talk about health care, we're talking about patient data, lives at stake. Give me some of the meat about what this customer, for example, is achieving at the business. Subtle and the human lives level >> Well, I think what they're seeing is of what they were used. It's not so much the exact stats that I could give you down to how money they're getting per second, but it's what they were using before, which is one of the legacy competitors that we have, which we call. You know, some of these donors that they give to market share that we take away day in and day out with without saying names. But there was a reform replace that we came in and taking a second generation solution from a legacy hardware appliance that was being used previously in a secondary storage. >> Yeah, allow me to elaborate a bit, right? So you asked about the technology we kind of talked about the universal adapter for the off load where we've really seen growth has been in this notion of flash to flash the cloud and peers introduced this notion of rapid restore. So again, how do we grow our businesses together? Growing amore mission critical or patient? Critical deployments has been this notion of not just backing up the data faster. That's kind >> of the the >> daily repetitive task that no organization wants to to deal with. Where the rubber meets the road is Can you put the data back? And we've seen this explosion in the increase of of the capacity of data, set sizes and the pressure they put on restoring that data. When you happen to have, ah, harbor failure, a data center go off line or a power issue and this goes so you go back to patient records gotta be online when everything fails and there's an issue with a chair, whatever. Maybe how quickly can we get the data? And we're orders of magnitude faster, then the legacy >> platform. So having an integrated appliance is part of that key and co engineering. Is that right? I mean, you guys pure software no pun intended, right? You don't want to be >> No, no, it sze taking the they wrote to our a p I right So the work that they did on the FBI and then continue to innovate and iterated against it right and coming out with the next version that they just come out with it is, is just differentiating themselves in the marketplace. And that's really what we're seeing. And we're seeing that success that the enterprise today, from what we have without even looking forward to our upcoming V 10 which is gonna have some high end enterprise feature sets. >> And we want to get into that. But something that mom that you were just saying It's almost as if data protection is no longer just an insurance policy. It's an asset. We have to be able to get it back. >> Absolutely fuel, We believe if you look at the legacy backup appliances, they were designed and optimized for short backup windows and are proving to be a challenge at restoring the data, which is actually where the value in the architecture is. We've talked about rapid restore in bringing, flashing that space. We worked with team engineering on V 10 actually double that performance so that customers, as they upgrade their code line, can again bring those mission critical workloads back online even faster than in the past. In addition to that, we've worked through some of the VM integrations for customs who want to mind that data who want to clone those workloads and bring them up on online and ADM or analytics or searching the metadata of that data. So there's a lot going on besides just your backup and recovery. >> So you guys are saying, Chuck, the appliance don't need the appliance. You've got a better model. Is that what I'm hearing? Or >> we win against appliances day in and day out? So absolutely software. Best of breed software. Best of breed storage hardware. >> What should we expect for V 10 adoption there? You guys announced in the spring? >> Yes, and it will shift in Q four. Dave, honestly, this is gonna be Anton is gonna shit >> a good track record. They're gonna go out there. >> No, but we have some key features that will differentiate us in the marketplace, especially as we go to the enterprise with pier storage, such as immune ability right, So that's a feature that we've talked about. You know, we've been hyping because we believe in it that what it's gonna bring for the protection of ransom, where malware and it's it's gonna be a game changer. We believe in the marketplace and our famous now, as they were finally gonna support now support for their enterprise customer base. So, I mean, those two keep features in and of itself. So again, I talked about the scale that we're having today in the marketplace without these key enterprise features and then having those chip, you know, in the next 90 days are again we believe just gonna continue to elevate our business. >> We're talking to Charlie earlier today about just a CZ. Part of his job is tam expansion and data protection is an obvious area for that. You could have chosen to go buy a small software company, certainly have the cash on your balance sheet and compete. We have chosen to partner talk about the opportunity that you guys jointly see in terms of the market you can penetrate. >> I think it is such a Our ecosystem is so comprised today of partnerships that are based on. On one hand, you're partnering, and on the other hand, you're competing that it is. It is really refreshing to find a partnership like Veen, where we've got very clear lines of what our product offerings are, where they come together and no competitive obstacles. It makes partying in the field the easiest, right? We've got great partnerships across the board somewhere. Appliance vendors. Sometimes those partnerships work fast. Sometimes they running hurdles. We never run into a hurdle together, so it's worked very well. I think our partners, our channel partners, have preferences around the server side that they like to go to market with. We give them the freedom together to pick and choose. So they put invested class software with best class storage to to meet the needs. They put the rest together based on what fits their business model or their current agreements go forward. So >> clear, clear swim lanes, Big market. You guys showed some data at V Mon. I want to say Danny's data, maybe $15 billion Tim man larger. You guys get a piece of that, you get a piece of that >> on a savant said. It's just there's no there's no friction in the marketplace is going out and doing the work we need to do to win. But we never get it that Oh, we can introduce this because it's gonna compete with, even if it's only 2% of what they have, there's there's looting. No, they do not have data protection. And we don't do as, you know. We don't do hardware in storage. So again invested breeds. And I >> think those numbers maybe even conservative because, you know, as you were pointing out, the traditional backup products were designed to deal with the biggest problem, which was back up window, which, by the way, 60% of times the backup didn't work anyway. But you have to get inside of, you know, Yeah, we backed it up check. But backup is One thing is my friend Fred Morris. Recovery is everything. So things are shifting in a digital business recovery. You know, it is tantamount. You know, ever you can't ever not be without your data. So it's an imperative. Yeah, >> it's, um, when you're and the flashlight business unit first came up with the construct of a rapid restore. I mean, admittedly, I was sitting in the corner. I'm just saying there's no way. There's no way that a customer would look to pay a premium for Flash for their backup. And then you meet the customers and it's just one after the other. And there's these stories around. We had to stop production. We couldn't get the AARP back online. Right Way couldn't take transactions because the processing database of the purchasing database was off line and you're just sitting there going. These are really world right issues that impact revenue for organizations. And so we are going through an evolution about rethinking around data protection and what it means into in today's day and age. >> It's security. Such top of mind carry today on the CEO's mind and data protection is part of that. Backup is a key part of that. You think about Ransomware, right? You guys get solutions there. I mean, it all fits together. It's not these sort of bespoke, you know, ideas anymore. It's really one big mosaic so that people can drive their digital transformations. I mean, that's really what they care about. >> I think the themes, old slogan, it just works right. It continues to evolve and that you talked about backup not working in the first place, right? So we have our core fundamental foundations. That theme has right is that it will trust that the customer will know that it will be online. We have the shortest r p o r t o is right in the marketplace, and then you take that and the's enterprise class features again. That's why marrying it with Piers route to market and there go to market strategy is having the success we're having in the marketplace. >> You're hearing a lot from customers. Flash Flash MacLeod. This is There is a very strong need for this. Some of the things that were announced today terms up some more firsts that piers delivering to the market. What are some of the things that you guys were? You maybe Carrie. We'll start with you from themes partnership perspective like a flash Teresi, for example, or starting to be able to deliver. I saw Blake smiles, uh, be ableto bring the cost down so that customers could look at putting a spectrum of workloads, even backups on flash. What is themes? Reaction? Well, smiles. I tend to >> do with Lisa, but I mean, to be honest with you. We sit back and love everything that piers doing from innovation. And so if they're going to come out with a broader set of target solutions for secondary storage, then we're going to be there partner there as we are with flashlights. So we're sitting back and loving the innovation that they're bringing to the market place and to their customers. >> I saw that Cheshire cat grin von >> s o for the audience who may be missed. We had a number of product announcements this morning taking the flash ray from a single product line into a portfolio going to that two year zero workload with the direct memory cache acceleration powered by Intel's often products as we go into a chair to economic space but still keeping all the Tier one features and availability we not flash or a C, which is leveraging QSC is a storage medium. Uh, while we have a design, do expand our tam and find new workloads. We have not looked at backup for the flash rate. See, at this point the flash, the flash, the cloud powered by the data hub in the rapid restore is going strong, so you want to kind of keep the team focused on that? And we've got other markets that we have yet to penetrate that have been more price sensitive where we think the flash racy is a better alignment. Now again, maybe over time I'll be found wrong and we'll change our tune. But you know, I'll give an example. Go back to Ransomware. Ransomware is a top three question in terms of any storage conversation. When you deal with a financial institution today to the point where not only are they asking about, what are you doing in your products? What are you doing across your partner ecosystem? Some of the modern proof of concepts required it to go through a ransomware recovery procedure because you know these financial institutions, they're worried about getting not just locked out, but locked out on your H a sight because you just replicated the ransomware over. So this this ability have immutable, immutable image to bill to bring it back online fast a rapid restored somewhere. You could see what these technologies start to line up in a comprehensive solution for the customers, and so flash racy is great. It has nowhere. The band with a flash blade. So we're gonna try to keep those a separate products in different markets at the time. But at least for time being, >> thanks for clarifying >> that cloud. I gotta ask the quad cloud question. It's interesting you guys have both embraced. Cloud is you're seeing it. In the old days, I was saying, I think I'm saying Charlie again. Executives were like, No, don't do that. It's gonna kill us. But now it's okay. It's not a zero sum game. That trend is your friend. You gotta embrace it. How are you making cloud each of you a tailwind versus the You know what all the analysts expect ahead, What else gets going? Zero sum game is going to steal from a to B. >> Well, I mean, Dave, you can imagine from my vantage point, it's easy to say that we're looking at Cloud is just, you know, expanding the TAM, expanding the ecosystem features we have today at the archive here. The success we're having with both Microsoft Azure and eight of us are phenomenal. Growing 40% month over month, right, the adoption with all the new innovations that Danny and Antonio have talked on the show that were coming out with envy. 10 are only gonna amplify that. But it all starts back with our partners ships today that we have one private clouds and as customers are looking to evolve to the cloud So we work with our partners like peer to ensure that we're working with them today. And as customers want to embrace the cloud they can. But predominantly, those primary workloads are still remaining on Prem and they're looking on how they're going to support the cloud. And we're doing that today and we'll be doing that. Maura's we go forward >> block storage announcement you guys made today was quite interesting way now spinning up East End shoes and s threes And what >> So this morning we announced general availability for pure Claude Block store on AWS and plans, as we are currently in beta and development for other clouds. But the folks today is this AWS and you pair Claude Block store, which is basically the software of a flash ray architect for the hardware inside of a W s so that you have the same functionality and service that you have on Prem and you pair that with pure is a service, which is our op X moderate could pay as you consume and the flexibility of sign a 12 month contracts. You want 90% on Prem today in 10% of cloud two months from now, you want it 50 50 like used the utility model to consume wherever you want, so you can meet the requirements of your infrastructure, whether it's on Prem in the cloud or some hybrid combination. >> But the interesting thing to me was your doing a lot of the heavy lifting for the customers with regard to the architecture. What you architect in the club that I wonder. Is there an opportunity to do something like that with backup? Or is that just, you know, not economical, deep, deep archive, things like that? I mean, >> I'm pretty sure we're told not to make any news right now because >> stay tuned. I've already said >> too much, so I'm probably a >> good thing. We're live >> in big trouble. >> Wow, guys. So the 1st 10 years of pure, tremendous amount of innovation is, Charlie said, an overnight success in 10 years, so much more coming down. We've already heard about a tremendous amount of innovation and evolution today. So we can't wait to have you guys back on to the next event in here. Get our neck braces on for the whiplash of news that's gonna be coming at us. All right. We are like your day Volante. I'm Lester Martin. Go pats. >> You're sorry. And Bruce. Carrie and I were crazy >> sports fans. Let's just be very PC. Go, everybody. Everybody gets participation. Trophies just coming anyway. You're watching the Cube. Lisa Martin for day, Volante. Thanks for watching.

Published Date : Sep 18 2019

SUMMARY :

Brought to you by Couple of gents back on the Cube we have on Stuart the VP of technology for pure It's great to be here. I love the love it planned. buying into the performance that they have. Are you guys being brought in? That's gotta nps very similar years, you know, tell us more about what you're doing with No engineering resource is I'd love to Have you had some color to that? partners on one of the first partners to publish ah Universal adaptor, So just last week, you know, over 3000 That's hi, the value that being brings. Butler Health is a joint customer that we have a customer reference win that they've published in that we've published Give me some of the meat about what this customer, for example, is achieving at the business. It's not so much the exact stats that I could give you down So you asked about the technology we kind of talked about the universal adapter for the road is Can you put the data back? I mean, you guys pure software no pun intended, right? they did on the FBI and then continue to innovate and iterated against it right and coming out with the next version that But something that mom that you were just saying It's almost as if data protection is no Absolutely fuel, We believe if you look at the legacy backup appliances, So you guys are saying, Chuck, the appliance don't need the appliance. we win against appliances day in and day out? is gonna shit a good track record. in the marketplace without these key enterprise features and then having those chip, you know, opportunity that you guys jointly see in terms of the market you can penetrate. our channel partners, have preferences around the server side that they like to go to market with. You guys get a piece of that, you get a piece of that And we don't do as, you know. the traditional backup products were designed to deal with the biggest problem, And then you meet the customers and it's just you know, ideas anymore. the marketplace, and then you take that and the's enterprise class features again. What are some of the things that you guys were? And so if they're going to come out with a broader set of target to the point where not only are they asking about, what are you doing in your products? It's interesting you guys have both embraced. and Antonio have talked on the show that were coming out with envy. But the folks today is this AWS and you pair Claude Block store, But the interesting thing to me was your doing a lot of the heavy lifting for the customers with regard to the architecture. I've already said good thing. So we can't wait to have you guys back on to the next event in here. Carrie and I were crazy Let's just be very PC.

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Keynote | Red Hat Summit 2019 | DAY 2 Morning


 

>> Ladies and gentlemen, please welcome Red Hat President Products and Technologies. Paul Cormier. Boring. >> Welcome back to Boston. Welcome back. And welcome back after a great night last night of our opening with with Jim and talking to certainly saw ten Jenny and and especially our customers. It was so great last night to hear our customers in how they set their their goals and how they met their goals. All possible because certainly with a little help from red hat, but all possible because of because of open source. And, you know, sometimes we have to all due that has set goals. And I'm going to talk this morning about what we as a company and with community, have set for our goals along the way. And sometimes you have to do that. You know, audacious goals. It can really change the perception of what's even possible. And, you know, if I look back, I can't think of anything, at least in my lifetime, that's more important. Or such a big golden John F. Kennedy setting the gold to the American people to go to the moon. I believe it or not, I was really, really only three years old when he said that, honestly. But as I grew up, I remember the passion around the whole country and the energy to make that goal a reality. So let's sort of talk about in compare and contrast, a little bit of where we are technically at that time, you know, tto win and to beat and winning the space race and even get into the space race. There was some really big technical challenges along the way. I mean, believe it or not. Not that long ago. But even But back then, math Malik mathematical calculations were being shifted from from brilliant people who we trusted, and you could look in the eye to A to a computer that was programmed with the results that were mostly printed out. This this is a time where the potential of computers was just really coming on the scene and, at the time, the space race at the time of space race it. It revolved around an IBM seventy ninety, which was one of the first transistor based computers. It could perform mathematical calculations faster than even the most brilliant mathematicians. But just like today, this also came with many, many challenges And while we had the goal of in the beginning of the technique and the technology to accomplish it, we needed people so dedicated to that goal that they would risk everything. And while it may seem commonplace to us today to trust, put our trust in machines, that wasn't the case. Back in nineteen sixty nine, the seven individuals that made up the Mercury Space crew were putting their their lives in the hands of those first computers. But on Sunday, July twentieth, nineteen sixty nine, these things all came together. The goal, the technology in the team and a human being walked on the moon. You know, if this was possible fifty years ago, just think about what Khun B. Accomplished today, where technology is part of our everyday lives. And with technology advances at an ever increasing rate, it's hard to comprehend the potential that sitting right at our fingertips every single day, everything you know about computing is continuing to change. Today, let's look a bit it back. A computing In nineteen sixty nine, the IBM seventy ninety could process one hundred thousand floating point operations per second, today's Xbox one that sitting in most of your living rooms probably can process six trillion flops. That's sixty million times more powerful than the original seventy ninety that helped put a human being on the moon. And at the same time that computing was, that was drastically changed. That this computing has drastically changed. So have the boundaries of where that computing sits and where it's been where it lives. At the time of the Apollo launch, the computing power was often a single machine. Then it moved to a single data center, and over time that grew to multiple data centers. Then with cloud, it extended all the way out to data centers that you didn't even own or have control of. But but computing now reaches far beyond any data center. This is also referred to as the edge. You hear a lot about that. The Apollo's, the Apollo's version of the Edge was the guidance system, a two megahertz computer that weighed seventy pounds embedded in the capsule. Today, today the edge is right here on my wrist. This apple watch weighs just a couple of ounces, and it's ten ten thousand times more powerful than that seventy ninety back in nineteen sixty nine But even more impactful than computing advances, combined with the pervasive availability of it, are the changes and who in what controls those that similar to social changes that have happened along the way. Shifting from mathematicians to computers, we're now facing the same type of changes with regards to operational control of our computing power. In its first forms. Operational control was your team, your team within your control? In some cases, a single person managed everything. But as complexity grows, our team's expanded, just like in the just like in the computing boundaries, system integrators and public cloud providers have become an extension of our team. But at the end of the day, it's still people that are still making all the decisions going forward with the progress of things like a I and software defined everything. It's quite likely that machines will be managing machines, and in many cases that's already happening today. But while the technology at our finger tips today is so impressive, the pace of changing complexity of the problems we aspire to solve our equally hard to comprehend and they are all intertwined with one another learning from each other, growing together faster and faster. We are tackling problems today on a global scale with unsinkable complexity beyond anyone beyond what any one single company or even one single country Khun solve alone. This is why open source is so important. This is why open source is so needed today in software. This is why open sources so needed today, even in the world, to solve other types of complex problems. And this is why open source has become the dominant development model which is driving the technology direction. Today is to bring two brother to bring together the best innovation from every corner of the planet. Toe fundamentally change how we solve problems. This approach and access the innovation is what has enabled open source To tackle The challenge is big challenges, like creating the hybrid cloud like building a truly open hybrid cloud. But even today it's really difficult to bridge the gap of the innovation. It's available in all in all of our fingertips by open source development, while providing the production level capabilities that are needed to really dip, ploy this in the enterprise and solve RIA world business problems. Red Hat has been committed to open source from the very, very beginning and bringing it to solve enterprise class problems for the last seventeen plus years. But when we built that model to bring open source to the enterprise, we absolutely knew we couldn't do it halfway tow harness the innovation. We had to fully embrace the model. We made a decision very early on. Give everything back and we live by that every single day. We didn't do crazy crazy things like you hear so many do out there. All this is open corps or everything below. The line is open and everything above the line is closed. We didn't do that, and we gave everything back Everything we learned in the process of becoming an enterprise class technology company. We gave it all of that back to the community to make better and better software. This is how it works. And we've seen the results of that. We've all seen the results of that and it could only have been possible within open source development model we've been building on the foundation of open source is most successful Project Lennox in the architecture of the future hybrid and bringing them to the Enterprise. This is what made Red Hat, the company that we are today and red hats journey. But we also had the set goals, and and many of them seemed insert insurmountable at the time, the first of which was making Lennox the Enterprise standard. And while this is so accepted today, let's take a look at what it took to get there. Our first launch into the Enterprise was rail two dot one. Yes, I know we two dot one, but we knew we couldn't release a one dato product. We knew that and and we didn't. But >> we didn't want to >> allow any reason why anyone of any customer anyone shouldn't should look past rail to solve their problems as an option. Back then, we had to fight every single flavor of Unix in every single account. But we were lucky to have a few initial partners and Big Eyes v partners that supported Rehl out of the gate. But while we had the determination, we knew we also had gaps in order to deliver on our on our priorities. In the early days of rail, I remember going to ask one of our engineers for a past rehl build because we were having a customer issue on it on an older release. And then I watched in horror as he rifled through his desk through a mess of CDs and magically came up and said, I found it here It is told me not to worry that the build this was he thinks this was the bill. This was the right one, and at that point I knew that despite the promise of Lennox, we had a lot of work ahead of us. The not only convinced the world that Lennox was secure, stable, an enterprise ready, but also to make that a reality. But we did. And today this is our reality. It's all of our reality. From the Enterprise Data Center standard to the fastest computers on the planet, Red Hat Enterprise, Lennox has continually risen to the challenge and has become the core foundation that many mission critical customers run and bet their business on. And an even bigger today Lennox is the foundation of which practically every single technology initiative is built upon. Lennox is not only standard toe build on today, it's the standard for innovation that builds around it. That's the innovation that's driving the future as well. We started our story with rail two dot one, and here we are today, seventeen years later, announcing rally as we did as we did last night. It's specifically designed for applications to run across the open hybrid. Clyde Cloud. Railed has become the best operating simp system for on premise all the way out to the cloud, providing that common operating model and workload foundation on which to build hybrid applications. Let's take it. Let's take a look at how far we've come and see this in action. >> Please welcome Red Hat Global director of developer experience, burst Sutter with Josh Boyer, Timothy Kramer, Lars Carl, it's Key and Brent Midwood. All right, we have some amazing things to show you. In just a few short moments, we actually have a lot of things to show you. And actually, Tim and Brandt will be with us momentarily. They're working out a few things in the back because we have a lot of this is gonna be a live demonstration, some incredible capabilities. Now you're going to see clear innovation inside the operating system where we worked incredibly hard to make it vast cities. You're free to manage many, many machines. I want you thinking about that as we go to this process. Now, also, keep in mind that this is the basis our core platform for everything we do here. Red hat. So it is an honor for me to be able to show it to you live on stage today. And so I recognize the many of you in the audience right now. Her hand's on systems administrators, systems, architect, citizens, engineers. And we know that you're under ever growing pressure to deliver needed infrastructure. Resource is ever faster, and that is a key element to what you're thinking about every day. Well, this has been a core theme, and our design decisions find red Odd Enterprise Lennox eight and intelligent operating system, which is making it fundamentally easier for you manage machines that scale. So hold what you're about to see next. Feels like a new superpower and and that redhead azure force multiplier. So first, let me introduce you to a large. He's totally my limits guru. >> I wouldn't call myself a girl, but I I guess you could say that I want to bring Lennox and light meant to more people. >> Okay, Well, let's let's dive in. And we're not about the clinic's eight. >> Sure. Let me go. And Morgan, >> wait a >> second. There's windows. >> Yeah, way Build the weft Consul into Really? That means that for the first time, you can log in from any device including your phone or this standard windows laptop. So you just go ahead and and to my Saturday lance credentials here. >> Okay, so now >> you're putting >> your limits password and over the web. >> Yeah, that might sound a bit scary at first, but of course, we're using the latest security tech by T. L s on dh csp on. Because that's the standard Lennox off site. You can use everything that you used to like a stage keys, OTP, tokens and stuff like this. >> Okay, so now I see the council right here. I love the dashboard overview of the system, but what else can you tell us about this council? >> Right? Like right here. You see the load of the system, some some of its properties. But you can also dive into logs everything that you're used to from the command line, right? Or lookit, services. This's all the services I've running, can start and stuff them and enable >> OK, I love that feature right there. So what about if I have to add a whole new application to this environment? >> Good that you're bringing that up. We build a new future into hell called application streams. Which the way for you to install different versions of your half stack that are supported I'LL show you with Youngmin a command line. But since Windows doesn't have a proper terminal, I'll just do it in the terminal that we built into the Web console Since the browser, I can even make this a bit bigger. Go to, for example, to see the application streams that we have for Poskus. Ijust do module list and I see you know we have ten and nine dot six Both supported tennis a default on defy enable ninety six Now the next time that I installed prescribes it will pull all their lady towards from them at six. >> Ok, so this is very cool. I see two verses of post Chris right here What tennis to default. That is fantastic and the application streams making that happen. But I'm really kind of curious, right? I loved using know js and Java. So what about multiple versions of those? >> Yeah, that's exactly the idea way. Want to keep up with the fast moving ecosystems off programming language? Isn't it a business? >> Okay, now, But I have another key question. I know some people were thinking it right now. What about Python? >> Yeah. In fact, in a minimum and still like this, python gives you command. Not fact. Just have to type it correctly. You can't just install which everyone you want two or three or whichever your application needs. >> Okay, Well, that is I've been burned on that one before. Okay, so no actual. Have a confession for all you guys. Right here. You guys keep this amongst yourselves. Don't let Paul No, I'm actually not a linnet systems administrator. I'm an application developer, an application architect, And I recently had to go figure out how to extend the file system. This is for real. And I'm going to the rat knowledge base and looking up things like, you know, PV create VD, extend resized to f s. And I have to admit, that's hard, >> right? I've opened the storage space for you right here, where you see an overview of your storage. And the council has made for people like you as well not only for people that I knew that when you two lunatics, right? It's if you're running, you're running some of the commands only, you know, some of the time you don't remember them. So, for example, I haven't felt twosome here. That's a little bit too small. Let me just throw it. It's like, you know, dragging this lighter. It calls all the command in the background for you. >> Oh, that is incredible. Is that simple? Just drag and drop. That is fantastic. Well, so I actually, you know, we'll have another question for you. It looks like now this linen systems administration is no longer a dark heart involving arcane commands typed into a black terminal. Like using when those funky ergonomic keyboards you know I'm talking about right? Do >> you know a lot of people, including me and people in the audience like that dark out right? And this is not taking any of that away. It's on additional tool to bring limits to more people. >> Okay, well, that is absolute fantastic. Thank you so much for that Large. And I really love him installing everything is so much easier, including a post gra seeker and, of course, the python that we saw right there. So now I want to change gears for a second because I actually have another situation that I'm always dealing with. And that is every time I want to build a new Lenox system, not only I don't want to have to install those commands again and again, it feels like I'm doing it over and over. So, Josh, how would I create a golden image? One VM image that can use and we have everything pre baked in? >> Yeah, absolutely. But >> we get that question all the time. So really includes image builder technology. Image builder technology is actually all of our hybrid cloud operating system image tools that we use to build our own images and rolled up in a nice, easy to integrate new system. So if I come here in the web console and I go to our image builder tab, it brings us to blueprints, right? Blueprints or what we used to actually control it goes into our golden image. Uh, and I heard you and Lars talking about post present python. So I went and started typing here. So it brings us to this page, but you could go to the selected components, and you can see here I've created a blueprint that has all the python and post press packages in it. Ah, and the interesting thing about this is it build on our existing kickstart technology. But you can use it to deploy that whatever cloud you want. And it's saved so that you don't actually have to know all the various incantations from Amazon toe azure to Google, whatever it's all baked in on. When you do this, you can actually see the dependencies that get brought in as well. Okay. Should we create one life? Yes, please. All right, cool. So if we go back to the blueprints page and we click create blueprint Let's, uh let's make a developer brute blueprint here. So we click great, and you can see here on the left hand side. I've got all of my content served up by Red Hat satellite. We have a lot of great stuff, and really, But we can go ahead and search. So we'LL look for post grows and you know, it's a developer image at the client for some local testing. Um, well, come in here and at the python bits. Probably the development package. We need a compiler if we're going to actually build anything. So look for GCC here and hey, what's your favorite editor? >> A Max, Of course, >> Max. All right. Hey, Lars, about you. I'm more of a person. You Maxim v I All right, Well, if you want to prevent a holy war in your system, you can actually use satellite to filter that out. But we're going to go ahead and Adam Ball, sweetie, I'm a fight on stage. So wait, just point and click. Let the graphical one. And then when we're all done, we just commit our changes, and our image is ready to build. >> Okay, So this VM image we just created right now from that blueprint this is now I can actually go out there and easily deploys of deploy this across multiple cloud providers. And as well as this on stage are where we have right now. >> Yeah, absolutely. We can to play on Amazon as your google any any infrastructure you're looking for so you can really hit your Clyburn hybrid cloud operating system images. >> Okay. All right, listen, we >> just go on, click, create image. Uh, we can select our different types here. I'm gonna go ahead and create a local VM because it's available image, and maybe they want to pass it around or whatever, and I just need a few moments for it to build. >> Okay? So while that's taking a few moments, I know there's another key question in the minds of the audience right now, and you're probably thinking I love what I see. What Right eye right hand Priceline say. But >> what does it >> take to upgrade from seven to eight? So large can you show us and walk us through an upgrade? >> Sure, this's my little Thomas Block that I set up. It's powered by what Chris and secrets over, but it's still running on seven six. So let's upgrade that jump over to my house fee on satellite on. You see all my relate machines here, including the one I showed you what Consul on before. And there is that one with my sun block and there's a couple others. Let me select those as well. This one on that one. Just go up here. Schedule remote job. And she was really great. And hit Submit. I made it so that it makes the booms national before. So if anything was wrong Kans throwback! >> Okay, okay, so now it's progressing. Here, >> it's progressing. Looks like it's running. Doing >> live upgrade on stage. Uh, >> seems like one is failing. What's going on here? Okay, we checked the tree of great Chuck. Oh, yeah, that's the one I was playing around with Butter fest backstage. What? Detective that and you know, it doesn't run the Afghan cause we don't support operating that. >> Okay, so what I'm hearing now? So the good news is, we were protected from possible failed upgrade there, So it sounds like these upgrades are perfectly safe. Aiken, basically, you know, schedule this during a maintenance window and still get some sleep. >> Totally. That's the idea. >> Okay, fantastic. All right. So it looks like upgrades are easy and perfectly safe. And I really love what you showed us there. It's good point. Click operation right from satellite. Ok, so Well, you know, we were checking out upgrades. I want to know Josh. How those v ems coming along. >> They went really well. So you were away for so long. I got a little bored and I took some liberties. >> What do you mean? >> Well, the image Bill And, you know, I decided I'm going to go ahead and deploy here to this Intel machine on stage Esso. I have that up and running in the web. Counsel. I built another one on the arm box, which is actually pretty fast, and that's up and running on this. Our machine on that went so well that I decided to spend up some an Amazon. So I've got a few instances here running an Amazon with the web console accessible there as well. On even more of our pre bill image is up and running an azure with the web console there. So the really cool thing about this bird is that all of these images were built with image builder in a single location, controlling all the content that you want in your golden images deployed across the hybrid cloud. >> Wow, that is fantastic. And you might think that so we actually have more to show you. So thank you so much for that large. And Josh, that is fantastic. Looks like provisioning bread. Enterprise Clinic Systems ate a redhead. Enterprise Enterprise. Rhetta Enterprise Lennox. Eight Systems is Asian ever before, but >> we have >> more to talk to you about. And there's one thing that many of the operations professionals in this room right now no, that provisioning of'em is easy, but it's really day two day three, it's down the road that those viens required day to day maintenance. As a matter of fact, several you folks right now in this audience to have to manage hundreds, if not thousands, of virtual machines I recently spoke to. Gentleman has to manage thirteen hundred servers. So how do you manage those machines? A great scale. So great that they have now joined us is that it looks like they worked things out. So now I'm curious, Tim. How will we manage hundreds, if not thousands, of computers? >> Welbourne, one human managing hundreds or even thousands of'em says, No problem, because we have Ansel automation. And by leveraging Ansel's integration into satellite, not only can we spin up those V em's really quickly, like Josh was just doing, but we can also make ongoing maintenance of them really simple. Come on up here. I'm going to show you here a satellite inventory and his red hat is publishing patches. Weaken with that danceable integration easily apply those patches across our entire fleet of machines. Okay, >> that is fantastic. So he's all the machines can get updated in one fell swoop. >> He sure can. And there's one thing that I want to bring your attention to today because it's brand new. And that's cloud that red hat dot com And here, a cloud that redhead dot com You can view and manage your entire inventory no matter where it sits. Of Redhead Enterprise Lennox like on Prem on stage. Private Cloud or Public Cloud. It's true Hybrid cloud management. >> OK, but one thing. One thing. I know that in the minds of the audience right now. And if you have to manage a large number servers this it comes up again and again. What happens when you have those critical vulnerabilities that next zero day CV could be tomorrow? >> Exactly. I've actually been waiting for a while patiently for you >> to get to the really good stuff. So >> there's one more thing that I wanted to let folks know about. Red Hat Enterprise. The >> next eight and some features that we have there. Oh, >> yeah? What is that? >> So, actually, one of the key design principles of relate is working with our customers over the last twenty years to integrate all the knowledge that we've gained and turn that into insights that we can use to keep our red hat Enterprise Lennox servers running securely, inefficiently. And so what we actually have here is a few things that we could take a look at show folks what that is. >> OK, so we basically have this new feature. We're going to show people right now. And so one thing I want to make sure it's absolutely included within the redhead enterprise in that state. >> Yes. Oh, that's Ah, that's an announcement that we're making this week is that this is a brand new feature that's integrated with Red Hat Enterprise clinics, and it's available to everybody that has a red hat enterprise like subscription. So >> I believe everyone in this room right now has a rail subscriptions, so it's available to all of them. >> Absolutely, absolutely. So let's take a quick look and try this out. So we actually have. Here is a list of about six hundred rules. They're configuration security and performance rules. And this is this list is growing every single day, so customers can actually opt in to the rules that are most that are most applicable to their enterprises. So what we're actually doing here is combining the experience and knowledge that we have with the data that our customers opt into sending us. So customers have opted in and are sending us more data every single night. Then they actually have in total over the last twenty years via any other mechanism. >> Now there's I see now there's some critical findings. That's what I was talking about. But it comes to CVS and things that nature. >> Yeah, I'm betting that those air probably some of the rail seven boxes that we haven't actually upgraded quite yet. So we get back to that. What? I'd really like to show everybody here because everybody has access to this is how easy it is to opt in and enable this feature for real. Okay, let's do that real quick, so I gotta hop back over to satellite here. This is the satellite that we saw before, and I'll grab one of the hosts and we can use the new Web console feature that's part of Railly, and via single sign on I could jump right from satellite over to the Web console. So it's really, really easy. And I'LL grab a terminal here and registering with insights is really, really easy. Is one command troops, and what's happening right now is the box is going to gather some data. It's going to send it up to the cloud, and within just a minute or two, we're gonna have some results that we can look at back on the Web interface. >> I love it so it's just a single command and you're ready to register this box right now. That is super easy. Well, that's fantastic, >> Brent. We started this whole series of demonstrations by telling the audience that Red Hat Enterprise Lennox eight was the easiest, most economical and smartest operating system on the planet, period. And well, I think it's cute how you can go ahead and captain on a single machine. I'm going to show you one more thing. This is Answerable Tower. You can use as a bell tower to managing govern your answerable playbook, usage across your entire organization and with this. What I could do is on every single VM that was spun up here today. Opt in and register insights with a single click of a button. >> Okay, I want to see that right now. I know everyone's waiting for it as well, But hey, you're VM is ready. Josh. Lars? >> Yeah. My clock is running a little late now. Yeah, insights is a really cool feature >> of rail. And I've got it in all my images already. All >> right, I'm doing it all right. And so as this playbook runs across the inventory, I can see the machines registering on cloud that redhead dot com ready to be managed. >> OK, so all those onstage PM's as well as the hybrid cloud VM should be popping in IRC Post Chris equals Well, fantastic. >> That's awesome. Thanks to him. Nothing better than a Red Hat Summit speaker in the first live demo going off script deal. Uh, let's go back and take a look at some of those critical issues affecting a few of our systems here. So you can see this is a particular deanna's mask issue. It's going to affect a couple of machines. We saw that in the overview, and I can actually go and get some more details about what this particular issue is. So if you take a look at the right side of the screen there, there's actually a critical likelihood an impact that's associated with this particular issue. And what that really translates to is that there's a high level of risk to our organization from this particular issue. But also there's a low risk of change. And so what that means is that it's really, really safe for us to go ahead and use answerable to mediate this so I can grab the machines will select those two and we're mediate with answerable. I can create a new playbook. It's our maintenance window, but we'LL do something along the lines of like stuff Tim broke and that'LL be our cause. We name it whatever we want. So we'Ll create that playbook and take a look at it, and it's actually going to give us some details about the machines. You know what, what type of reboots Efendi you're going to be needed and what we need here. So we'LL go ahead and execute the playbook and what you're going to see is the outputs goingto happen in real time. So this is happening from the cloud were affecting machines. No matter where they are, they could be on Prem. They could be in a hybrid cloud, a public cloud or in a private cloud. And these things are gonna be remediated very, very easily with answerable. So it's really, really awesome. Everybody here with a red hat. Enterprise licks Lennox subscription has access to this now, so I >> kind of want >> everybody to go try this like, we really need to get this thing going and try it out right now. But >> don't know, sent about the room just yet. You get stay here >> for okay, Mr. Excitability, I think after this keynote, come back to the red hat booth and there's an optimization section. You can come talk to our insights engineers. And even though it's really easy to get going on your own, they can help you out. Answer any questions you might have. So >> this is really the start of a new era with an intelligent operating system and beauty with intelligence you just saw right now what insights that troubles you. Fantastic. So we're enabling systems administrators to manage more red in private clinics, a greater scale than ever before. I know there's a lot more we could show you, but we're totally out of time at this point, and we kind of, you know, when a little bit sideways here moments. But we need to get off the stage. But there's one thing I want you guys to think about it. All right? Do come check out the in the booth. Like Tim just said also in our debs, Get hands on red and a prize winning state as well. But really, I want you to think about this one human and a multitude of servers. And if you remember that one thing asked you upfront. Do you feel like you get a new superpower and redhead? Is your force multiplier? All right, well, thank you so much. Josh and Lars, Tim and Brent. Thank you. And let's get Paul back on stage. >> I went brilliant. No, it's just as always, >> amazing. I mean, as you can tell from last night were really, really proud of relate in that coming out here at the summit. And what a great way to showcase it. Thanks so much to you. Birth. Thanks, Brent. Tim, Lars and Josh. Just thanks again. So you've just seen this team demonstrate how impactful rail Khun b on your data center. So hopefully hopefully many of you. If not all of you have experienced that as well. But it was super computers. We hear about that all the time, as I just told you a few minutes ago, Lennox isn't just the foundation for enterprise and cloud computing. It's also the foundation for the fastest super computers in the world. In our next guest is here to tell us a lot more about that. >> Please welcome Lawrence Livermore National Laboratory. HPC solution Architect Robin Goldstone. >> Thank you so much, Robin. >> So welcome. Welcome to the summit. Welcome to Boston. And thank thank you so much for coming for joining us. Can you tell us a bit about the goals of Lawrence Livermore National Lab and how high high performance computing really works at this level? >> Sure. So Lawrence Livermore National >> Lab was established during the Cold War to address urgent national security needs by advancing the state of nuclear weapons, science and technology and high performance computing has always been one of our core capabilities. In fact, our very first supercomputer, ah Univac one was ordered by Edward Teller before our lab even opened back in nineteen fifty two. Our mission has evolved since then to cover a broad range of national security challenges. But first and foremost, our job is to ensure the safety, security and reliability of the nation's nuclear weapons stockpile. Oh, since the US no longer performs underground nuclear testing, our ability to certify the stockpile depends heavily on science based science space methods. We rely on H P C to simulate the behavior of complex weapons systems to ensure that they can function as expected, well beyond their intended life spans. That's actually great. >> So are you really are still running on that on that Univac? >> No, Actually, we we've moved on since then. So Sierra is Lawrence Livermore. Its latest and greatest supercomputer is currently the Seconds spastic supercomputer in the world and for the geeks in the audience, I think there's a few of them out there. We put up some of the specs of Syrah on the screen behind me, a couple of things worth highlighting our Sierra's peak performance and its power utilisation. So one hundred twenty five Pata flops of performance is equivalent to about twenty thousand of those Xbox one excess that you mentioned earlier and eleven point six megawatts of power required Operate Sierra is enough to power around eleven thousand homes. Syria is a very large and complex system, but underneath it all, it starts out as a collection of servers running Lin IX and more specifically, rail. >> So did Lawrence. Did Lawrence Livermore National Lab National Lab used Yisrael before >> Sierra? Oh, yeah, most definitely. So we've been running rail for a very long time on what I'll call our mid range HPC systems. So these clusters, built from commodity components, are sort of the bread and butter of our computer center. And running rail on these systems provides us with a continuity of operations and a common user environment across multiple generations of hardware. Also between Lawrence Livermore in our sister labs, Los Alamos and Sandia. Alongside these commodity clusters, though, we've always had one sort of world class supercomputer like Sierra. Historically, these systems have been built for a sort of exotic proprietary hardware running entirely closed source operating systems. Anytime something broke, which was often the Vander would be on the hook to fix it. And you know, >> that sounds >> like a good model, except that what we found overtime is most the issues that we have on these systems were either due to the extreme scale or the complexity of our workloads. Vendors seldom had a system anywhere near the size of ours, and we couldn't give them our classified codes. So their ability to reproduce our problem was was pretty limited. In some cases, they've even sent an engineer on site to try to reproduce our problems. But even then, sometimes we wouldn't get a fix for months or else they would just tell us they weren't going to fix the problem because we were the only ones having it. >> So for many of us, for many of us, the challenges is one of driving reasons for open source, you know, for even open source existing. How has how did Sierra change? Things are on open source for >> you. Sure. So when we developed our technical requirements for Sierra, we had an explicit requirement that we want to run an open source operating system and a strong preference for rail. At the time, IBM was working with red hat toe add support Terrell for their new little Indian power architecture. So it was really just natural for them to bid a red. A rail bay system for Sierra running Raylan Cyril allows us to leverage the model that's worked so well for us for all this time on our commodity clusters any packages that we build for X eighty six, we can now build those packages for power as well as our market texture using our internal build infrastructure. And while we have a formal support relationship with IBM, we can also tap our in house colonel developers to help debug complex problems are sys. Admin is Khun now work on any of our systems, including Sierra, without having toe pull out their cheat sheet of obscure proprietary commands. Our users get a consistent software environment across all our systems. And if the security vulnerability comes out, we don't have to chase around getting fixes from Multan slo es fenders. >> You know, you've been able, you've been able to extend your foundation from all the way from X eighty six all all the way to the extract excess Excuse scale supercomputing. We talk about giving customers all we talked about it all the time. A standard operational foundation to build upon. This isn't This isn't exactly what we've envisioned. So So what's next for you >> guys? Right. So what's next? So Sierra's just now going into production. But even so, we're already working on the contract for our next supercomputer called El Capitan. That's scheduled to be delivered the Lawrence Livermore in the twenty twenty two twenty timeframe. El Capitan is expected to be about ten times the performance of Sierra. I can't share any more details about that system right now, but we are hoping that we're going to be able to continue to build on a solid foundation. That relish provided us for well over a decade. >> Well, thank you so much for your support of realm over the years, Robin. And And thank you so much for coming and tell us about it today. And we can't wait to hear more about El Capitan. Thank you. Thank you very much. So now you know why we're so proud of realm. And while you saw confetti cannons and T shirt cannons last night, um, so you know, as as burned the team talked about the demo rail is the force multiplier for servers. We've made Lennox one of the most powerful platforms in the history of platforms. But just as Lennox has become a viable platform with access for everyone, and rail has become viable, more viable every day in the enterprise open source projects began to flourish around the operating system. And we needed to bring those projects to our enterprise customers in the form of products with the same trust models as we did with Ralph seeing the incredible progress of software development occurring around Lennox. Let's let's lead us to the next goal that we said tow, tow ourselves. That goal was to make hybrid cloud the default enterprise for the architecture. How many? How many of you out here in the audience or are Cesar are? HC sees how many out there a lot. A lot. You are the people that our building the next generation of computing the hybrid cloud, you know, again with like just like our goals around Lennox. This goals might seem a little daunting in the beginning, but as a community we've proved it time and time again. We are unstoppable. Let's talk a bit about what got us to the point we're at right right now and in the work that, as always, we still have in front of us. We've been on a decade long mission on this. Believe it or not, this mission was to build the capabilities needed around the Lenox operating system to really build and make the hybrid cloud. When we saw well, first taking hold in the enterprise, we knew that was just taking the first step. Because for a platform to really succeed, you need applications running on it. And to get those applications on your platform, you have to enable developers with the tools and run times for them to build, to build upon. Over the years, we've closed a few, if not a lot of those gaps, starting with the acquisition of J. Boss many years ago, all the way to the new Cuban Eddie's native code ready workspaces we launched just a few months back. We realized very early on that building a developer friendly platform was critical to the success of Lennox and open source in the enterprise. Shortly after this, the public cloud stormed onto the scene while our first focus as a company was done on premise in customer data centers, the public cloud was really beginning to take hold. Rehl very quickly became the standard across public clouds, just as it was in the enterprise, giving customers that common operating platform to build their applications upon ensuring that those applications could move between locations without ever having to change their code or operating model. With this new model of the data center spread across so many multiple environments, management had to be completely re sought and re architected. And given the fact that environments spanned multiple locations, management, real solid management became even more important. Customers deploying in hybrid architectures had to understand where their applications were running in how they were running, regardless of which infrastructure provider they they were running on. We invested over the years with management right alongside the platform, from satellite in the early days to cloud forms to cloud forms, insights and now answerable. We focused on having management to support the platform wherever it lives. Next came data, which is very tightly linked toe applications. Enterprise class applications tend to create tons of data and to have a common operating platform foyer applications. You need a storage solutions. That's Justus, flexible as that platform able to run on premise. Just a CZ. Well, as in the cloud, even across multiple clouds. This let us tow acquisitions like bluster, SEF perma bitch in Nubia, complimenting our Pratt platform with red hat storage for us, even though this sounds very condensed, this was a decade's worth of investment, all in preparation for building the hybrid cloud. Expanding the portfolio to cover the areas that a customer would depend on to deploy riel hybrid cloud architectures, finding any finding an amplifying the right open source project and technologies, or filling the gaps with some of these acquisitions. When that necessarily wasn't available by twenty fourteen, our foundation had expanded, but one big challenge remained workload portability. Virtual machine formats were fragmented across the various deployments and higher level framework such as Java e still very much depended on a significant amount of operating system configuration and then containers happened containers, despite having a very long being in existence for a very long time. As a technology exploded on the scene in twenty fourteen, Cooper Netease followed shortly after in twenty fifteen, allowing containers to span multiple locations and in one fell swoop containers became the killer technology to really enable the hybrid cloud. And here we are. Hybrid is really the on ly practical reality in way for customers and a red hat. We've been investing in all aspects of this over the last eight plus years to make our customers and partners successful in this model. We've worked with you both our customers and our partners building critical realm in open shift deployments. We've been constantly learning about what has caused problems and what has worked well in many cases. And while we've and while we've amassed a pretty big amount of expertise to solve most any challenge in in any area that stack, it takes more than just our own learning's to build the next generation platform. Today we're also introducing open shit for which is the culmination of those learnings. This is the next generation of the application platform. This is truly a platform that has been built with our customers and not simply just with our customers in mind. This is something that could only be possible in an open source development model and just like relish the force multiplier for servers. Open shift is the force multiplier for data centers across the hybrid cloud, allowing customers to build thousands of containers and operate them its scale. And we've also announced open shift, and we've also announced azure open shift. Last night. Satya on this stage talked about that in depth. This is all about extending our goals of a common operating platform enabling applications across the hybrid cloud, regardless of whether you run it yourself or just consume it as a service. And with this flagship release, we are also introducing operators, which is the central, which is the central feature here. We talked about this work last year with the operator framework, and today we're not going to just show you today. We're not going to just show you open shift for we're going to show you operators running at scale operators that will do updates and patches for you, letting you focus more of your time and running your infrastructure and running running your business. We want to make all this easier and intuitive. So let's have a quick look at how we're doing. Just that >> painting. I know all of you have heard we're talking to pretend to new >> customers about the travel out. So new plan. Just open it up as a service been launched by this summer. Look, I know this is a big quest for not very big team. I'm open to any and all ideas. >> Please welcome back to the stage. Red Hat Global director of developer Experience burst Sutter with Jessica Forrester and Daniel McPherson. All right, we're ready to do some more now. Now. Earlier we showed you read Enterprise Clinic St running on lots of different hardware like this hardware you see right now And we're also running across multiple cloud providers. But now we're going to move to another world of Lennox Containers. This is where you see open shift four on how you can manage large clusters of applications from eggs limits containers across the hybrid cloud. We're going to see this is where suffer operators fundamentally empower human operators and especially make ups and Deb work efficiently, more efficiently and effectively there together than ever before. Rights. We have to focus on the stage right now. They're represent ops in death, and we're gonna go see how they reeled in application together. Okay, so let me introduce you to Dan. Dan is totally representing all our ops folks in the audience here today, and he's telling my ops, comfort person Let's go to call him Mr Ops. So Dan, >> thanks for with open before, we had a much easier time setting up in maintaining our clusters. In large part, that's because open shit for has extended management of the clusters down to the infrastructure, the diversity kinds of parent. When you take >> a look at the open ship console, >> you can now see the machines that make up the cluster where machine represents the infrastructure. Underneath that Cooper, Eddie's node open shit for now handles provisioning Andy provisioning of those machines. From there, you could dig into it open ship node and see how it's configured and monitor how it's behaving. So >> I'm curious, >> though it does this work on bare metal infrastructure as well as virtualized infrastructure. >> Yeah, that's right. Burn So Pa Journal nodes, no eternal machines and open shit for can now manage it all. Something else we found extremely useful about open ship for is that it now has the ability to update itself. We can see this cluster hasn't update available and at the press of a button. Upgrades are responsible for updating. The entire platform includes the nodes, the control plane and even the operating system and real core arrests. All of this is possible because the infrastructure components and their configuration is now controlled by technology called operators. Thes software operators are responsible for aligning the cluster to a desired state. And all of this makes operational management of unopened ship cluster much simpler than ever before. All right, I >> love the fact that all that's been on one console Now you can see the full stack right all way down to the bare metal right there in that one console. Fantastic. So I wanted to scare us for a moment, though. And now let's talk to Deva, right? So Jessica here represents our all our developers in the room as my facts. He manages a large team of developers here Red hat. But more importantly, she represents our vice president development and has a large team that she has to worry about on a regular basis of Jessica. What can you show us? We'LL burn My team has hundreds of developers and were constantly under pressure to deliver value to our business. And frankly, we can't really wait for Dan and his ops team to provisioned the infrastructure and the services that we need to do our job. So we've chosen open shift as our platform to run our applications on. But until recently, we really struggled to find a reliable source of Cooper Netease Technologies that have the operational characteristics that Dan's going to actually let us install through the cluster. But now, with operator, How bio, we're really seeing the V ecosystem be unlocked. And the technology's there. Things that my team needs, its databases and message cues tracing and monitoring. And these operators are actually responsible for complex applications like Prometheus here. Okay, they're written in a variety of languages, danceable, but that is awesome. So I do see a number of options there already, and preaches is a great example. But >> how do you >> know that one? These operators really is mature enough and robust enough for Dan and the outside of the house. Wilbert, Here we have the operator maturity model, and this is going to tell me and my team whether this particular operator is going to do a basic install if it's going to upgrade that application over time through different versions or all the way out to full auto pilot, where it's automatically scaling and tuning the application based on the current environment. And it's very cool. So coming over toothy open shift Consul, now we can actually see Dan has made the sequel server operator available to me and my team. That's the database that we're using. A sequel server. That's a great example. So cynics over running here in the cluster? But this is a great example for a developer. What if I want to create a new secret server instance? Sure, we're so it's as easy as provisioning any other service from the developer catalog. We come in and I can type for sequel server on what this is actually creating is, ah, native resource called Sequel Server, and you can think of that like a promise that a sequel server will get created. The operator is going to see that resource, install the application and then manage it over its life cycle, KAL, and from this install it operators view, I can see the operators running in my project and which resource is its managing Okay, but I'm >> kind of missing >> something here. I see this custom resource here, the sequel server. But where the community's resource is like pods. Yeah, I think it's cool that we get this native resource now called Sequel Server. But if I need to, I can still come in and see the native communities. Resource is like your staple set in service here. Okay, that is fantastic. Now, we did say earlier on, though, like many of our customers in the audience right now, you have a large team of engineers. Lost a large team of developers you gotta handle. You gotta have more than one secret server, right? We do one for every team as we're developing, and we use a lot of other technologies running on open shift as well, including Tomcat and our Jenkins pipelines and our dough js app that is gonna actually talk to that sequel server database. Okay, so this point we can kind of provisions, Some of these? Yes. Oh, since all of this is self service for me and my team's, I'm actually gonna go and create one of all of those things I just said on all of our projects, right Now, if you just give me a minute, Okay? Well, right. So basically, you're going to knock down No Jazz Jenkins sequel server. All right, now, that's like hundreds of bits of application level infrastructure right now. Live. So, Dan, are you not terrified? Well, I >> guess I should have done a little bit better >> job of managing guests this quota and historically just can. I might have had some conflict here because creating all these new applications would admit my team now had a massive back like tickets to work on. But now, because of software operators, my human operators were able to run our infrastructure at scale. So since I'm long into the cluster here as the cluster admin, I get this view of pods across all projects. And so I get an idea of what's happening across the entire cluster. And so I could see now we have four hundred ninety four pods already running, and there's a few more still starting up. And if I scroll to the list, we can see the different workloads Jessica just mentioned of Tomcats. And no Gs is And Jenkins is and and Siegel servers down here too, you know, I see continues >> creating and you have, like, close to five hundred pods running >> there. So, yeah, filters list down by secret server, so we could just see. Okay, But >> aren't you not >> running going around a cluster capacity at some point? >> Actually, yeah, we we definitely have a limited capacity in this cluster. And so, luckily, though, we already set up auto scale er's And so because the additional workload was launching, we see now those outer scholars have kicked in and some new machines are being created that don't yet have noticed. I'm because they're still starting up. And so there's another good view of this as well, so you can see machine sets. We have one machine set per availability zone, and you could see the each one is now scaling from ten to twelve machines. And the way they all those killers working is for each availability zone, they will. If capacities needed, they will add additional machines to that availability zone and then later effect fast. He's no longer needed. It will automatically take those machines away. >> That is incredible. So right now we're auto scaling across multiple available zones based on load. Okay, so looks like capacity planning and automation is fully, you know, handle this point. But I >> do have >> another question for year logged in. Is the cluster admin right now into the console? Can you show us your view of >> operator suffer operators? Actually, there's a couple of unique views here for operators, for Cluster admits. The first of those is operator Hub. This is where a cluster admin gets the ability to curate the experience of what operators are available to users of the cluster. And so obviously we already have the secret server operator installed, which which we've been using. The other unique view is operator management. This gives a cluster I've been the ability to maintain the operators they've already installed. And so if we dig in and see the secret server operator, well, see, we haven't set up for manual approval. And what that means is if a new update comes in for a single server, then a cluster and we would have the ability to approve or disapprove with that update before installs into the cluster, we'LL actually and there isn't upgrade that's available. Uh, I should probably wait to install this, though we're in the middle of scaling out this cluster. And I really don't want to disturb Jessica's application. Workflow. >> Yeah, so, actually, Dan, it's fine. My app is already up. It's running. Let me show it to you over here. So this is our products application that's talking to that sequel server instance. And for debugging purposes, we can see which version of sequel server we're currently talking to. Its two point two right now. And then which pod? Since this is a cluster, there's more than one secret server pod we could be connected to. Okay, I could see right there the bounder screeners they know to point to. That's the version we have right now. But, you know, >> this is kind of >> point of software operators at this point. So, you know, everyone in this room, you know, wants to see you hit that upgrade button. Let's do it. Live here on stage. Right, then. All >> right. All right. I could see where this is going. So whenever you updated operator, it's just like any other resource on communities. And so the first thing that happens is the operator pot itself gets updated so we actually see a new version of the operator is currently being created now, and what's that gets created, the overseer will be terminated. And that point, the new, softer operator will notice. It's now responsible for managing lots of existing Siegel servers already in the environment. And so it's then going Teo update each of those sickle servers to match to the new version of the single server operator and so we could see it's running. And so if we switch now to the all projects view and we filter that list down by sequel server, then we should be able to see us. So lots of these sickle servers are now being created and the old ones are being terminated. So is the rolling update across the cluster? Exactly a So the secret server operator Deploy single server and an H A configuration. And it's on ly updates a single instance of secret server at a time, which means single server always left in nature configuration, and Jessica doesn't really have to worry about downtime with their applications. >> Yeah, that's awesome dance. So glad the team doesn't have to worry about >> that anymore and just got I think enough of these might have run by Now, if you try your app again might be updated. >> Let's see Jessica's application up here. All right. On laptop three. >> Here we go. >> Fantastic. And yet look, we're We're into two before we're onto three. Now we're on to victory. Excellent on. >> You know, I actually works so well. I don't even see a reason for us to leave this on manual approval. So I'm going to switch this automatic approval. And then in the future, if a new single server comes in, then we don't have to do anything, and it'll be all automatically updated on the cluster. >> That is absolutely fantastic. And so I was glad you guys got a chance to see that rolling update across the cluster. That is so cool. The Secret Service database being automated and fully updated. That is fantastic. Alright, so I can see how a software operator doesn't able. You don't manage hundreds if not thousands of applications. I know a lot of folks or interest in the back in infrastructure. Could you give us an example of the infrastructure >> behind this console? Yeah, absolutely. So we all know that open shift is designed that run in lots of different environments. But our teams think that as your redhead over, Schiff provides one of the best experiences by deeply integrating the open chief Resource is into the azure console, and it's even integrated into the azure command line toll and the easy open ship man. And, as was announced yesterday, it's now available for everyone to try out. And there's actually one more thing we wanted to show Everyone related to open shit, for this is all so new with a penchant for which is we now have multi cluster management. This gives you the ability to keep track of all your open shift environments, regardless of where they're running as well as you can create new clusters from here. And I'll dig into the azure cluster that we were just taking a look at. >> Okay, but is this user and face something have to install them one of my existing clusters? >> No, actually, this is the host of service that's provided by Red hat is part of cloud that redhead that calm and so all you have to do is log in with your red hair credentials to get access. >> That is incredible. So one console, one user experience to see across the entire hybrid cloud we saw earlier with Red update. Right and red embers. Thank Satan. Now we see it for multi cluster management. But home shift so you can fundamentally see. Now the suffer operators do finally change the game when it comes to making human operators vastly more productive and, more importantly, making Devon ops work more efficiently together than ever before. So we saw the rich ice vehicle system of those software operators. We can manage them across the Khyber Cloud with any, um, shift instance. And more importantly, I want to say Dan and Jessica for helping us with this demonstration. Okay, fantastic stuff, guys. Thank you so much. Let's get Paul back out here >> once again. Thanks >> so much to burn his team. Jessica and Dan. So you've just seen how open shift operators can help you manage hundreds, even thousands of applications. Install, upgrade, remove nodes, control everything about your application environment, virtual physical, all the way out to the cloud making, making things happen when the business demands it even at scale, because that's where it's going to get. Our next guest has lots of experience with demand at scale. and they're using open source container management to do it. Their work, their their their work building a successful cloud, First platform and there, the twenty nineteen Innovation Award winner. >> Please welcome twenty nineteen Innovation Award winner. Cole's senior vice president of technology, Rich Hodak. >> How you doing? Thanks. >> Thanks so much for coming out. We really appreciate it. So I guess you guys set some big goals, too. So can you baby tell us about the bold goal? Helped you personally help set for Cole's. And what inspired you to take that on? Yes. So it was twenty seventeen and life was pretty good. I had no gray hair and our business was, well, our tech was working well, and but we knew we'd have to do better into the future if we wanted to compete. Retails being disrupted. Our customers are asking for new experiences, So we set out on a goal to become an open hybrid cloud platform, and we chose Red had to partner with us on a lot of that. We set off on a three year journey. We're currently in Year two, and so far all KP eyes are on track, so it's been a great journey thus far. That's awesome. That's awesome. So So you Obviously, Obviously you think open source is the way to do cloud computing. So way absolutely agree with you on that point. So So what? What is it that's convinced you even more along? Yeah, So I think first and foremost wait, do we have a lot of traditional IAS fees? But we found that the open source partners actually are outpacing them with innovation. So I think that's where it starts for us. Um, secondly, we think there's maybe some financial upside to going more open source. We think we can maybe take some cost out unwind from these big fellas were in and thirdly, a CZ. We go to universities. We started hearing. Is we interviewed? Hey, what is Cole's doing with open source and way? Wanted to use that as a lever to help recruit talent. So I'm kind of excited, you know, we partner with Red Hat on open shift in in Rail and Gloucester and active M Q and answerable and lots of things. But we've also now launched our first open source projects. So it's really great to see this journey. We've been on. That's awesome, Rich. So you're in. You're in a high touch beta with with open shift for So what? What features and components or capabilities are you most excited about and looking forward to what? The launch and you know, and what? You know what? What are the something maybe some new goals that you might be able to accomplish with with the new features. And yeah, So I will tell you we're off to a great start with open shift. We've been on the platform for over a year now. We want an innovation award. We have this great team of engineers out here that have done some outstanding work. But certainly there's room to continue to mature that platform. It calls, and we're excited about open shift, for I think there's probably three things that were really looking forward to. One is we're looking forward to, ah, better upgrade process. And I think we saw, you know, some of that in the last demo. So upgrades have been kind of painful up until now. So we think that that that will help us. Um, number two, A lot of our open shift workloads today or the workloads. We run an open shifts are the stateless apse. Right? And we're really looking forward to moving more of our state full lapse into the platform. And then thirdly, I think that we've done a great job of automating a lot of the day. One stuff, you know, the provisioning of, of things. There's great opportunity o out there to do mohr automation for day two things. So to integrate mohr with our messaging systems in our database systems and so forth. So we, uh we're excited. Teo, get on board with the version for wear too. So, you know, I hope you, Khun, we can help you get to the next goals and we're going to continue to do that. Thank you. Thank you so much rich, you know, all the way from from rail toe open shift. It's really exciting for us, frankly, to see our products helping you solve World War were problems. What's you know what? Which is. Really? Why way do this and and getting into both of our goals. So thank you. Thank you very much. And thanks for your support. We really appreciate it. Thanks. It has all been amazing so far and we're not done. A critical part of being successful in the hybrid cloud is being successful in your data center with your own infrastructure. We've been helping our customers do that in these environments. For almost twenty years now, we've been running the most complex work loads in the world. But you know, while the public cloud has opened up tremendous possibilities, it also brings in another type of another layer of infrastructure complexity. So what's our next goal? Extend your extend your data center all the way to the edge while being as effective as you have been over the last twenty twenty years, when it's all at your own fingertips. First from a practical sense, Enterprises air going to have to have their own data centers in their own environment for a very long time. But there are advantages of being able to manage your own infrastructure that expand even beyond the public cloud all the way out to the edge. In fact, we talked about that very early on how technology advances in computer networking is storage are changing the physical boundaries of the data center every single day. The need, the need to process data at the source is becoming more and more critical. New use cases Air coming up every day. Self driving cars need to make the decisions on the fly. In the car factory processes are using a I need to adapt in real time. The factory floor has become the new edge of the data center, working with things like video analysis of a of A car's paint job as it comes off the line, where a massive amount of data is on ly needed for seconds in order to make critical decisions in real time. If we had to wait for the video to go up to the cloud and back, it would be too late. The damage would have already been done. The enterprise is being stretched to be able to process on site, whether it's in a car, a factory, a store or in eight or nine PM, usually involving massive amounts of data that just can't easily be moved. Just like these use cases couldn't be solved in private cloud alone because of things like blatant see on data movement, toe address, real time and requirements. They also can't be solved in public cloud alone. This is why open hybrid is really the model that's needed in the only model forward. So how do you address this class of workload that requires all of the above running at the edge? With the latest technology all its scale, let me give you a bit of a preview of what we're working on. We are taking our open hybrid cloud technologies to the edge, Integrated with integrated with Aro AM Hardware Partners. This is a preview of a solution that will contain red had open shift self storage in K V M virtual ization with Red Hat Enterprise Lennox at the core, all running on pre configured hardware. The first hardware out of the out of the gate will be with our long time. Oh, am partner Del Technologies. So let's bring back burn the team to see what's right around the corner. >> Please welcome back to the stage. Red Hat. Global director of developer Experience burst Sutter with Kareema Sharma. Okay, We just how was your Foreign operators have redefined the capabilities and usability of the open hybrid cloud, and now we're going to show you a few more things. Okay, so just be ready for that. But I know many of our customers in this audience right now, as well as the customers who aren't even here today. You're running tens of thousands of applications on open chef clusters. We know that disappearing right now, but we also know that >> you're not >> actually in the business of running terminators clusters. You're in the business of oil and gas from the business retail. You're in a business transportation, you're in some other business and you don't really want to manage those things at all. We also know though you have lo latest requirements like Polish is talking about. And you also dated gravity concerns where you >> need to keep >> that on your premises. So what you're about to see right now in this demonstration is where we've taken open ship for and made a bare metal cluster right here on this stage. This is a fully automated platform. There is no underlying hyper visor below this platform. It's open ship running on bare metal. And this is your crew vanities. Native infrastructure, where we brought together via mes containers networking and storage with me right now is green mush arma. She's one of her engineering leaders responsible for infrastructure technologies. Please welcome to the stage, Karima. >> Thank you. My pleasure to be here, whether it had summit. So let's start a cloud. Rid her dot com and here we can see the classroom Dannon Jessica working on just a few moments ago From here we have a bird's eye view ofthe all of our open ship plasters across the hybrid cloud from multiple cloud providers to on premises and noticed the spare medal last year. Well, that's the one that my team built right here on this stage. So let's go ahead and open the admin console for that last year. Now, in this demo, we'LL take a look at three things. A multi plaster inventory for the open Harbor cloud at cloud redhead dot com. Second open shift container storage, providing convert storage for virtual machines and containers and the same functionality for cloud vert and bare metal. And third, everything we see here is scuba unit is native, so by plugging directly into communities, orchestration begin common storage. Let working on monitoring facilities now. Last year, we saw how continue native actualization and Q Bert allow you to run virtual machines on Cabinet is an open shift, allowing for a single converge platform to manage both containers and virtual machines. So here I have this dark net project now from last year behead of induced virtual machine running it S P darknet application, and we had started to modernize and continue. Arise it by moving. Parts of the application from the windows began to the next containers. So let's take a look at it here. I have it again. >> Oh, large shirt, you windows. Earlier on, I was playing this game back stage, so it's just playing a little solitaire. Sorry about that. >> So we don't really have time for that right now. Birds. But as I was saying, Over here, I have Visions Studio Now the window's virtual machine is just another container and open shift and the i d be service for the virtual machine. It's just another service in open shift open shifts. Running both containers and virtual machines together opens a whole new world of possibilities. But why stop there? So this here be broadened to come in. It is native infrastructure as our vision to redefine the operation's off on premises infrastructure, and this applies to all matters of workloads. Using open shift on metal running all the way from the data center to the edge. No by your desk, right to main benefits. Want to help reduce the operation casts And second, to help bring advance good when it is orchestration concept to your infrastructure. So next, let's take a look at storage. So open shift container storage is software defined storage, providing the same functionality for both the public and the private lads. By leveraging the operator framework, open shift container storage automatically detects the available hardware configuration to utilize the discs in the most optimal vein. So then adding my note, you don't have to think about how to balance the storage. Storage is just another service running an open shift. >> And I really love this dashboard quite honestly, because I love seeing all the storage right here. So I'm kind of curious, though. Karima. What kind of storage would you What, What kind of applications would you use with the storage? >> Yeah, so this is the persistent storage. To be used by a database is your files and any data from applications such as a Magic Africa. Now the A Patrick after operator uses school, been at this for scheduling and high availability, and it uses open shift containers. Shortest. Restore the messages now Here are on premises. System is running a caf co workload streaming sensor data on DH. We want toe sort it and act on it locally, right In a minute. A place where maybe we need low latency or maybe in a data lake like situation. So we don't want to send the starter to the cloud. Instead, we want to act on it locally, right? Let's look at the griffon a dashboard and see how our system is doing so with the incoming message rate of about four hundred messages for second, the system seems to be performing well, right? I want to emphasize this is a fully integrated system. We're doing the testing An optimization sze so that the system can Artoo tune itself based on the applications. >> Okay, I love the automated operations. Now I am a curious because I know other folks in the audience want to know this too. What? Can you tell us more about how there's truly integrated communities can give us an example of that? >> Yes. Again, You know, I want to emphasize everything here is managed poorly by communities on open shift. Right. So you can really use the latest coolest to manage them. All right. Next, let's take a look at how easy it is to use K native with azure functions to script alive Reaction to a live migration event. >> Okay, Native is a great example. If actually were part of my breakout session yesterday, you saw me demonstrate came native. And actually, if you want to get hands on with it tonight, you can come to our guru night at five PM and actually get hands on like a native. So I really have enjoyed using K. Dated myself as a software developer. And but I am curious about the azure functions component. >> Yeah, so as your functions is a function is a service engine developed by Microsoft fully open source, and it runs on top of communities. So it works really well with our on premises open shift here. Right now, I have a simple azure function that I already have here and this azure function, you know, Let's see if this will send out a tweet every time we live My greater Windows virtual machine. Right. So I have it integrated with open shift on DH. Let's move a note to maintenance to see what happens. So >> basically has that via moves. We're going to see the event triggered. They trigger the function. >> Yeah, important point I want to make again here. Windows virtue in machines are equal citizens inside of open shift. We're investing heavily in automation through the use of the operator framework and also providing integration with the hardware. Right, So next, Now let's move that note to maintain it. >> But let's be very clear here. I wanna make sure you understand one thing, and that is there is no underlying virtual ization software here. This is open ship running on bear. Meddle with these bare metal host. >> That is absolutely right. The system can automatically discover the bare metal hosts. All right, so here, let's move this note to maintenance. So I start them Internets now. But what will happen at this point is storage will heal itself, and communities will bring back the same level of service for the CAFTA application by launching a part on another note and the virtual machine belive my great right and this will create communities events. So we can see. You know, the events in the event stream changes have started to happen. And as a result of this migration, the key native function will send out a tweet to confirm that could win. It is native infrastructure has indeed done the migration for the live Ian. Right? >> See the events rolling through right there? >> Yeah. All right. And if we go to Twitter? >> All right, we got tweets. Fantastic. >> And here we can see the source Nord report. Migration has succeeded. It's a pretty cool stuff right here. No. So we want to bring you a cloud like experience, but this means is we're making operational ease a fuse as a top goal. We're investing heavily in encapsulating management knowledge and working to pre certify hardware configuration in working with their partners such as Dell, and they're dead already. Note program so that we can provide you guidance on specific benchmarks for specific work loads on our auto tuning system. >> All right, well, this is tow. I know right now, you're right thing, and I want to jump on the stage and check out the spare metal cluster. But you should not right. Wait After the keynote didn't. Come on, check it out. But also, I want you to go out there and think about visiting our partner Del and their booth where they have one. These clusters also. Okay, So this is where vmc networking and containers the storage all come together And a Kurban in his native infrastructure. You've seen right here on this stage, but an agreement. You have a bit more. >> Yes. So this is literally the cloud coming down from the heavens to us. >> Okay? Right here, Right now. >> Right here, right now. So, to close the loop, you can have your plaster connected to cloud redhead dot com for our insights inside reliability engineering services so that we can proactively provide you with the guidance through automated analyses of telemetry in logs and help flag a problem even before you notice you have it Beat software, hardware, performance, our security. And one more thing. I want to congratulate the engineers behind the school technology. >> Absolutely. There's a lot of engineers here that worked on this cluster and worked on the stack. Absolutely. Thank you. Really awesome stuff. And again do go check out our partner Dale. They're just out that door I can see them from here. They have one. These clusters get a chance to talk to them about how to run your open shift for on a bare metal cluster as well. Right, Kareema, Thank you so much. That was totally awesome. We're at a time, and we got to turn this back over to Paul. >> Thank you. Right. >> Okay. Okay. Thanks >> again. Burned, Kareema. Awesome. You know, So even with all the exciting capabilities that you're seeing, I want to take a moment to go back to the to the first platform tenant that we learned with rail, that the platform has to be developer friendly. Our next guest knows something about connecting a technology like open shift to their developers and part of their company. Wide transformation and their ability to shift the business that helped them helped them make take advantage of the innovation. Their Innovation award winner this year. Please, Let's welcome Ed to the stage. >> Please welcome. Twenty nineteen. Innovation Award winner. BP Vice President, Digital transformation. Ed Alford. >> Thanks, Ed. How your fake Good. So was full. Get right into it. What we go you guys trying to accomplish at BP and and How is the goal really important in mandatory within your organization? Support on everyone else were global energy >> business, with operations and over seventy countries. Andi. We've embraced what we call the jewel challenge, which is increasing the mind for energy that we have as individuals in the world. But we need to produce the energy with fuel emissions. It's part of that. One of our strategic priorities that we >> have is to modernize the whole group on. That means simplifying our processes and enhancing >> productivity through digital solutions. So we're using chlo based technologies >> on, more importantly, open source technologies to clear a community and say, the whole group that collaborates effectively and efficiently and uses our data and expertise to embrace the jewel challenge and actually try and help solve that problem. That's great. So So how did these heart of these new ways of working benefit your team and really the entire organ, maybe even the company as a whole? So we've been given the Innovation Award for Digital conveyor both in the way it was created and also in water is delivering a couple of guys in the audience poll costal and brewskies as he they they're in the team. Their teams developed that convey here, using our jail and Dev ops and some things. We talk about this stuff a lot, but actually the they did it in a truly our jail and develops we, um that enabled them to experiment and walking with different ways. And highlight in the skill set is that we, as a group required in order to transform using these approaches, we can no move things from ideation to scale and weeks and days sometimes rather than months. Andi, I think that if we can take what they've done on DH, use more open source technology, we contain that technology and apply across the whole group to tackle this Jill challenge. And I think that we use technologists and it's really cool. I think that we can no use technology and open source technology to solve some of these big challenges that we have and actually just preserve the planet in a better way. So So what's the next step for you guys at BP? So moving forward, we we are embracing ourselves, bracing a clothed, forced organization. We need to continue to live to deliver on our strategy, build >> over the technology across the entire group to address the jewel >> challenge and continue to make some of these bold changes and actually get into and really use. Our technology is, I said, too addresses you'LL challenge and make the future of our planet a better place for ourselves and our children and our children's children. That's that's a big goal. But thank you so much, Ed. Thanks for your support. And thanks for coming today. Thank you very much. Thank you. Now comes the part that, frankly, I think his best part of the best part of this presentation We're going to meet the type of person that makes all of these things a reality. This tip this type of person typically works for one of our customers or with one of with one of our customers as a partner to help them make the kinds of bold goals like you've heard about today and the ones you'll hear about Maura the way more in the >> week. I think the thing I like most about it is you feel that reward Just helping people I mean and helping people with stuff you enjoy right with computers. My dad was the math and science teacher at the local high school. And so in the early eighties, that kind of met here, the default person. So he's always bringing in a computer stuff, and I started a pretty young age. What Jason's been able to do here is Mohr evangelize a lot of the technologies between different teams. I think a lot of it comes from the training and his certifications that he's got. He's always concerned about their experience, how easy it is for them to get applications written, how easy it is for them to get them up and running at the end of the day. We're a loan company, you know. That's way we lean on accounting like red. That's where we get our support front. That's why we decided to go with a product like open shift. I really, really like to product. So I went down. The certification are out in the training ground to learn more about open shit itself. So my daughter's teacher, they were doing a day of coding, and so they asked me if I wanted to come and talk about what I do and then spend the day helping the kids do their coding class. The people that we have on our teams, like Jason, are what make us better than our competitors, right? Anybody could buy something off the shelf. It's people like him. They're able to take that and mold it into something that then it is a great offering for our partners and for >> customers. Please welcome Red Hat Certified Professional of the Year Jason Hyatt. >> Jason, Congratulations. Congratulations. What a what a big day, huh? What a really big day. You know, it's great. It's great to see such work, You know that you've done here. But you know what's really great and shows out in your video It's really especially rewarding. Tow us. And I'm sure to you as well to see how skills can open doors for for one for young women, like your daughters who already loves technology. So I'd liketo I'd like to present this to you right now. Take congratulations. Congratulations. Good. And we I know you're going to bring this passion. I know you bring this in, everything you do. So >> it's this Congratulations again. Thanks, Paul. It's been really exciting, and I was really excited to bring my family here to show the experience. It's it's >> really great. It's really great to see him all here as well going. Maybe we could you could You guys could stand up. So before we leave before we leave the stage, you know, I just wanted to ask, What's the most important skill that you'LL pass on from all your training to the future generations? >> So I think the most important thing is you have to be a continuous learner you can't really settle for. Ah, you can't be comfortable on learning, which I already know. You have to really drive a continuous Lerner. And of course, you got to use the I ninety. Maxwell. Quite. >> I don't even have to ask you the question. Of course. Right. Of course. That's awesome. That's awesome. And thank you. Thank you for everything, for everything that you're doing. So thanks again. Thank you. You know what makes open source work is passion and people that apply those considerable talents that passion like Jason here to making it worked and to contribute their idea there. There's back. And believe me, it's really an impressive group of people. You know you're family and especially Berkeley in the video. I hope you know that the redhead, the certified of the year is the best of the best. The cream of the crop and your dad is the best of the best of that. So you should be very, very happy for that. I also and I also can't wait. Teo, I also can't wait to come back here on this stage ten years from now and present that same award to you. Berkeley. So great. You should be proud. You know, everything you've heard about today is just a small representation of what's ahead of us. We've had us. We've had a set of goals and realize some bold goals over the last number of years that have gotten us to where we are today. Just to recap those bold goals First bait build a company based solely on open source software. It seems so logical now, but it had never been done before. Next building the operating system of the future that's going to run in power. The enterprise making the standard base platform in the op in the Enterprise Olympics based operating system. And after that making hybrid cloud the architecture of the future make hybrid the new data center, all leading to the largest software acquisition in history. Think about it around us around a company with one hundred percent open source DNA without. Throughout. Despite all the fun we encountered over those last seventeen years, I have to ask, Is there really any question that open source has won? Realizing our bold goals and changing the way software is developed in the commercial world was what we set out to do from the first day in the Red Hat was born. But we only got to that goal because of you. Many of you contributors, many of you knew toe open source software and willing to take the risk along side of us and many of partners on that journey, both inside and outside of Red Hat. Going forward with the reach of IBM, Red hat will accelerate. Even Mohr. This will bring open source general innovation to the next generation hybrid data center, continuing on our original mission and goal to bring open source technology toe every corner of the planet. What I what I just went through in the last hour Soul, while mind boggling to many of us in the room who have had a front row seat to this overto last seventeen plus years has only been red hats. First step. Think about it. We have brought open source development from a niche player to the dominant development model in software and beyond. Open Source is now the cornerstone of the multi billion dollar enterprise software world and even the next generation hybrid act. Architecture would not even be possible without Lennox at the core in the open innovation that it feeds to build around it. This is not just a step forward for software. It's a huge leap in the technology world beyond even what the original pioneers of open source ever could have imagined. We have. We have witnessed open source accomplished in the last seventeen years more than what most people will see in their career. Or maybe even a lifetime open source has forever changed the boundaries of what will be possible in technology in the future. And in the one last thing to say, it's everybody in this room and beyond. Everyone outside continue the mission. Thanks have a great sum. It's great to see it

Published Date : May 11 2019

SUMMARY :

Ladies and gentlemen, please welcome Red Hat President Products and Technologies. Kennedy setting the gold to the American people to go to the moon. that point I knew that despite the promise of Lennox, we had a lot of work ahead of us. So it is an honor for me to be able to show it to you live on stage today. And we're not about the clinic's eight. And Morgan, There's windows. That means that for the first time, you can log in from any device Because that's the standard Lennox off site. I love the dashboard overview of the system, You see the load of the system, some some of its properties. So what about if I have to add a whole new application to this environment? Which the way for you to install different versions of your half stack that That is fantastic and the application streams Want to keep up with the fast moving ecosystems off programming I know some people were thinking it right now. everyone you want two or three or whichever your application needs. And I'm going to the rat knowledge base and looking up things like, you know, PV create VD, I've opened the storage space for you right here, where you see an overview of your storage. you know, we'll have another question for you. you know a lot of people, including me and people in the audience like that dark out right? much easier, including a post gra seeker and, of course, the python that we saw right there. Yeah, absolutely. And it's saved so that you don't actually have to know all the various incantations from Amazon I All right, Well, if you want to prevent a holy war in your system, you can actually use satellite to filter that out. Okay, So this VM image we just created right now from that blueprint this is now I can actually go out there and easily so you can really hit your Clyburn hybrid cloud operating system images. and I just need a few moments for it to build. So while that's taking a few moments, I know there's another key question in the minds of the audience right now, You see all my relate machines here, including the one I showed you what Consul on before. Okay, okay, so now it's progressing. it's progressing. live upgrade on stage. Detective that and you know, it doesn't run the Afghan cause we don't support operating that. So the good news is, we were protected from possible failed upgrade there, That's the idea. And I really love what you showed us there. So you were away for so long. So the really cool thing about this bird is that all of these images were built So thank you so much for that large. more to talk to you about. I'm going to show you here a satellite inventory and his So he's all the machines can get updated in one fell swoop. And there's one thing that I want to bring your attention to today because it's brand new. I know that in the minds of the audience right now. I've actually been waiting for a while patiently for you to get to the really good stuff. there's one more thing that I wanted to let folks know about. next eight and some features that we have there. So, actually, one of the key design principles of relate is working with our customers over the last twenty years to integrate OK, so we basically have this new feature. So And this is this list is growing every single day, so customers can actually opt in to the rules that are most But it comes to CVS and things that nature. This is the satellite that we saw before, and I'll grab one of the hosts and I love it so it's just a single command and you're ready to register this box right now. I'm going to show you one more thing. I know everyone's waiting for it as well, But hey, you're VM is ready. Yeah, insights is a really cool feature And I've got it in all my images already. the machines registering on cloud that redhead dot com ready to be managed. OK, so all those onstage PM's as well as the hybrid cloud VM should be popping in IRC Post Chris equals Well, We saw that in the overview, and I can actually go and get some more details about what this everybody to go try this like, we really need to get this thing going and try it out right now. don't know, sent about the room just yet. And even though it's really easy to get going on and we kind of, you know, when a little bit sideways here moments. I went brilliant. We hear about that all the time, as I just told Please welcome Lawrence Livermore National Laboratory. And thank thank you so much for coming for But first and foremost, our job is to ensure the safety, and for the geeks in the audience, I think there's a few of them out there. before And you know, Vendors seldom had a system anywhere near the size of ours, and we couldn't give them our classified open source, you know, for even open source existing. And if the security vulnerability comes out, we don't have to chase around getting fixes from Multan slo all the way to the extract excess Excuse scale supercomputing. share any more details about that system right now, but we are hoping that we're going to be able of the data center spread across so many multiple environments, management had to be I know all of you have heard we're talking to pretend to new customers about the travel out. Earlier we showed you read Enterprise Clinic St running on lots of In large part, that's because open shit for has extended management of the clusters down to the infrastructure, you can now see the machines that make up the cluster where machine represents the infrastructure. Thes software operators are responsible for aligning the cluster to a desired state. of Cooper Netease Technologies that have the operational characteristics that Dan's going to actually let us has made the sequel server operator available to me and my team. Okay, so this point we can kind of provisions, And if I scroll to the list, we can see the different workloads Jessica just mentioned Okay, But And the way they all those killers working is Okay, so looks like capacity planning and automation is fully, you know, handle this point. Is the cluster admin right now into the console? This gives a cluster I've been the ability to maintain the operators they've already installed. So this is our products application that's talking to that sequel server instance. So, you know, everyone in this room, you know, wants to see you hit that upgrade button. And that point, the new, softer operator will notice. So glad the team doesn't have to worry about that anymore and just got I think enough of these might have run by Now, if you try your app again Let's see Jessica's application up here. And yet look, we're We're into two before we're onto three. So I'm going to switch this automatic approval. And so I was glad you guys got a chance to see that rolling update across the cluster. And I'll dig into the azure cluster that we were just taking a look at. all you have to do is log in with your red hair credentials to get access. So one console, one user experience to see across the entire hybrid cloud we saw earlier with Red Thanks so much to burn his team. of technology, Rich Hodak. How you doing? center all the way to the edge while being as effective as you have been over of the open hybrid cloud, and now we're going to show you a few more things. You're in the business of oil and gas from the business retail. And this is your crew vanities. Well, that's the one that my team built right here on this stage. Oh, large shirt, you windows. open shift container storage automatically detects the available hardware configuration to What kind of storage would you What, What kind of applications would you use with the storage? four hundred messages for second, the system seems to be performing well, right? Now I am a curious because I know other folks in the audience want to know this too. So you can really use the latest coolest to manage And but I am curious about the azure functions component. and this azure function, you know, Let's see if this will We're going to see the event triggered. So next, Now let's move that note to maintain it. I wanna make sure you understand one thing, and that is there is no underlying virtual ization software here. You know, the events in the event stream changes have started to happen. And if we go to Twitter? All right, we got tweets. No. So we want to bring you a cloud like experience, but this means is I want you to go out there and think about visiting our partner Del and their booth where they have one. Right here, Right now. So, to close the loop, you can have your plaster connected to cloud redhead These clusters get a chance to talk to them about how to run your open shift for on a bare metal Thank you. rail, that the platform has to be developer friendly. Please welcome. What we go you guys trying to accomplish at BP and and How is the goal One of our strategic priorities that we have is to modernize the whole group on. So we're using chlo based technologies And highlight in the skill part of this presentation We're going to meet the type of person that makes And so in the early eighties, welcome Red Hat Certified Professional of the Year Jason Hyatt. So I'd liketo I'd like to present this to you right now. to bring my family here to show the experience. before we leave before we leave the stage, you know, I just wanted to ask, What's the most important So I think the most important thing is you have to be a continuous learner you can't really settle for. And in the one last thing to say, it's everybody in this room and

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Karl Fosburg, Hughes | ScienceLogic Symposium 2019


 

(upbeat music) >> From Washington, D.C., it's theCUBE, covering ScienceLogic Symposium 2019. Brought to you by ScienceLogic. >> Hi, I'm Stu Miniman, and you're watching theCUBE's exclusive coverage of ScienceLogic Symposium 2019 here at the Ritz Carlton in Washington, D.C. Happy to welcome to the program first-time guest but a long-time customer of ScienceLogic, Karl Fosburg, who's the senior director of systems integration at Hughes. Thanks so much for joining us. >> Thanks for having me. >> Alright, so we're here in D.C., and that's important 'cause first of all, you're based down here, and ScienceLogic is based down here. >> Yup. Bring us back a little bit. You said you'd been a customer a long time as to... maybe give us a little bit of the before picture, if you could. >> Sure, so yeah, we've been a customer for 12 years now, and we picked ScienceLogic for a big list of reasons, actually wrote the RFI itself, and probably 20 pages long. Lots of people came back and gave us responses. ScienceLogic was one of the short-listed candidates that we picked out. We did a bake-off with a couple other vendors, and ScienceLogic was the clear winner. >> All right. So Karl, lets zoom out for a second here >> Okay. and just give us a level set on Hughes, what Hughes is today. You know, I'm familiar with what Hughes was back in the day and there's certain pieces that are no longer there so give us a level set on the company in the business. >> Yeah, sure. So, Hughes is formally known as Hughes Network Systems, were owned by EchoStar Corporation and we're a managed service provider. We have a consumer business where we provide broadband internet to folks that live really out in the countryside and can't get cable, or DSL, or FIOS, things like that. We have about 1.4 million subscribers in our consumer business. We've also launched consumer services in South America, Brazil, Ecuador, Columbia, places like that. Really serving under-served areas for giving them broadband. We also have an enterprise business where we sell to credit card processing, gas and oil, pipelines, fast foods, places like that. >> Okay. So Karl, is it safe to say you use satellites but no longer put them into space? >> We use satellites, that's correct. We contract that out now. Yeah, we are the last remaining Hughes company. >> Yeah. So, service providers are always fascinating to me because we talk about enterprise IT and how fast things are changing. At least for my entire career, when I talk to service providers, change and growth is really just baked into the DNA. >> Yep. I need to move fast. When you talk about scale, it means something very different and living in that complex world, and just give us a little bit about what things are like in 2019 for you. >> Sure, yeah. The scale is always our challenge. Like I like to say, we have sales people too and they're out there selling new products and services constantly. So we needed to be able to grow with those sales. We started out with a couple thousand devices that needed monitor in applications. Now we're up to almost 30 thousand Nox systems that we monitor. Also, we're keeping track of nearly 2 million terminals and the status of them and things like that. So, yeah, scale is super important to us. >> Okay. So, bring us inside, where ScienceLogic fits into your equation. >> Sure. So when we put out our FI to industry years ago, we were trying to replace a whole bunch of different tools. We had other vendor products and things like that. We really wanted to consolidate tools as much as possible into a single platform. Traditional ICNP, SNMP monitoring is how we originally started. Now we have lots and lots of integration with other tools, APM products, different streaming media products. We're integrating more and more with streaming services now in terms of getting data into the platform. So, yeah ... >> Yeah. Karl, I'd love to get your viewpoint. Something that came through to me in the keynote is on the one hand the years like, oh, well AIOps is going to replace things like some of the traditional players here, but then you see onto the stage it's like, oh okay, we're actually going to have integrations with a number of these tools. So yes, there's overlap but it needs to be integrated. How do you look at that as, is this the primary product? Is this a piece of the product? How do data collection between all these various tools go together? Well, that's a great question 'cause that's exactly what we and lots of other folks are grappling with right now. We've got data producers all over the place now, and we're really focused on the data production and high quality data back at the source into a real pub-sub type of architecture of which we believe that ScienceLogic will be both a producer and consumer of that pub-sub architecture, and whether it's the one tool to rule them all or not? Probably not, no ones going to be that, and we've got lots of vendors that purport to be the one tool to rule them all. But really, we're focused on ScienceLogic at this point to be really the focus, especially for our operations folks. We've got 24/7 staff. They use ScienceLogic as their main tool that they go to. So that's really where we want the data to end. That's where we want as much intelligence to end as possible. >> So, I'd be curious... You've been using the tool for a dozen years now. 12 years ago the discussion of data wasn't no where near what it was today. >> Correct. Can you bring us through a little bit of that journey, and you mentioned data a bunch, but how important is that? Where are you in your journey for... There was that maturity model that was put up there, the role of data today, and where do you see it going? >> Well, data is everything today. 12 years ago we were grappling with things like naming conventions and simple firewall rules and whatnot. Those days are long, long past. Now, the data quality and the pipeline is what we're focused on right now 'cause like Dave said in the keynote, "Garbage in, garbage out". We're really really focused on trying to get good quality data by focusing on the source of the data. As opposed to fixing it after it's been moved into whatever platform it ends up in. So we're using proper scheme of management and trying to bake-day the governance into the actual engineered products, and if it's not governed data then you don't get to look at it. And that's really our focus. We're an engineering company at heart so we actually write most of our own software. So we're kind of in control of our own destiny there, and we're really focused on pushing that back because we think the benefits in the long run are going to be worth that investment to get clean data all the way back to the source. >> Yeah. So Karl, one of the big shifts I've seen in the last few years... When you talked about managing and monitoring, I used to as the administrator or controller, used to be able to go and touch all of those pieces. Today, there's more and more some of those pieces I need to manage not just the stuff that's in my environment or my hosted environment, but outside of my environment and doing public clouds. >> Yep. >> Bring us up to speed as to where does Cloud fit? What's your Cloud strategy? >> Sure. We're actually launching some of our first applications in GCP right now. So we're working with our Google partners in this particular case to integrate the data that they can collect natively in their systems, bring it back in as actionable events into ScienceLogic platform, while keeping the vast majority of the data native to their platform. No need to bring back application specific data unless we're actually going to do something with it, or if we need to cross-correlate it with other information. The data sources live in our data centers, not in GCP. So we need to combine it with information we know about, our on-prem equipment, plus the applications running there. So that's the data we'll bring back to cross correlate. >> How do you decide what lives where, and where does ScienceLogic fit in the whole discussion? >> Yeah, that's a good question. What lives where... We kind of go back to license models and cost models. We're pretty good sticklers about focus on doing proper upfront analysis to make sure we don't end up with some six or seven figure bill at the end of the year from a Cloud provider. We also tend to do a lot of stuff on-prem because a lot of our systems have to run in one of our data centers. If you've ever driven past our building you'll see these large large dish's antennas outside. A lot of our equipment has to be within milliseconds or microseconds even of those dishes. So we actually have a large data center presence kind of scattered around the country and around the world. So, we have the compute resources to do it ourselves. >> Yeah, and even I would think edge computing something that plays into what you're doing. What do you see as some of the main challenges as the kind of footprint for what you're doing and things to spread out more? >> Yeah. Keeping, let's say pet projects, and shadow IP projects, keeping them in check is a really big focus right now, and also with DevOps sort of the "I'll do everything, I'm going to be my own IP department" philosophy is a new challenge that we're facing. So integrating with what the DevOps guys are building into our overall monitoring strategy, that's when a new challenge has really creeped up or it last, lets say six months or a year. >> Okay. Is there an intersection between your use of the ScienceLogic in the DevOps team yet? >> Not a big one yet. I think we're still learning DevOps at this point. I consider it a lifestyle change, not really a thing that you go get. So, I think we're still kind of early adoption for DevOps, and really only greenfield projects at this point in time. >> Okay. How about the term of the show is AIOps, so what's your act in the AIOps? Where do things like machine learning and automation fit into your environment? >> Yeah. We actually have quite a few used cases where we really think that machine learning is going to help us a lot. Cross-correlation is a big area for us. We have lots of information, but figuring it out, feeding like the APMs and Cisco ACI software defined networking, and those bits of information all into one product, we've been challenging ScienceLogic on this for quite a while. It's like, okay, you guys know about everything now. Tell us something that we didn't know before, and that's kind of where we're at, and seeing the announcements from this morning was really encouraging that we're finally see the horizon at this point. >> Yeah. If you can, (mumble), but how has ScienceLogic been doing on the roadmap? What helps between ScienceLogic and your vendor ecosystem out there? What more could they be doing to make your life easier? >> Yeah, that's a good question. So, if you would ask me that a year ago I probably wouldn't have been as encouraged as I am today. It was a challenge and they're engineering company, we're an engineering company. Sometimes you have to focus on foundation, and it's not cool, it's not sexy, it's not shiny, but you have to do it. And I think they've been focused a lot on their foundational aspects of the product which will actually enable doing things like machine learning. There's no point in doing machine learning if you have bad data or if you have a platform that doesn't support very very fast queries, and the graph QL database. We think that we're going to use that extensively and through the API, not even through the UIs. So, I think foundation is important. I think they focused on it for the last couple of years. I think we're finally going to start to see the benefits of it. Both single factor sort of machine learning, anomaly detection, but we really want to see it on a cross domain. I want to be able to see in ScienceLogic impacted by in our full stack environment. >> Yeah. I'd expect you probably had some visibility into what was coming up in the Big Ben release. Is there anything that jumped out at you, or that you're ready to use day one? >> The automations, for sure. We'll use that definitely day one. The way they've gone through and really made it a lot easier to use. You don't have to be a python developer anymore to actually get a lot of benefits out of the product. So I can turn that over to some of our junior engineers to actually handle those things, and we get a lot more sophisticated with them now. Primarily we used to focus on, "oh, let's send an email" type of thing. Now we can actually execute back-end actions without having to have a programmer to do it. So that right away we're going to use out of box. >> Okay. And in that forward looking piece, without breaking any visibility you have into their roadmap, what would you like to see more? >> I'd like to see more getting performance data into their real scalable, laterally scalable back end. And that's certainly an area that I'd love to see as much progress as fast as possible on. Also the Pub-Sub subscribing to streams coming out of our Kafka cluster. We want that to be in the product as soon as possible 'cause we really believe that that's where the majority of our data of the future is going to come from. Also, new applications, they come and go. Docker containers spin up, spin down. So the state of something is no longer fixed and we need to be able to integrate with Kubernetes and our open shift platform to be able to know, "Well what should be running right now?" So, those are the things that are on our roadmap that we need out of the product as soon as possible. >> Yeah. So it definitely came to me that ScienceLogic's listening. Are they moving fast enough for you? >> No. No ones ever moved fast enough. So, yeah, they're moving so that's good, but yeah, I could use it today if they had it. >> All right. Karl, last thing, you've been to a few of the ScienceLogic events in the past. You've been to other industry shows, what's special about the show? What brings you and your team to ScienceLogic symposiums? >> One of the things that ScienceLogic does a really good job is they bring a lot of resources here, and actual resources that actually know stuff. It's not just telling me, "Oh, that shiny new object is going to be in the platform at some indeterminate time in the future." It's the actual engineers, people writing code, product managers, things like that. So having access directly to the people who actually do the platform updates and changes is super valuable. The new sensor where we can touch and feel, take attires on new things has been excellent this year. So I think that's probably the thing, just quick access to all the resources. We have a bit of an advantage, we're only 45 minutes up the road. We can come down here as need be to visit their headquarters but having everyone here at one time is great. >> All right. Well Karl Forsberb, really appreciate you sharing your history and experience in future direction as to where things are going on your end. >> All right. >> I'm Stu Miniman. We'll be back with lots more coverage here from ScienceLogic 2019. Thanks for watching theCube. (upbeat music)

Published Date : Apr 30 2019

SUMMARY :

Brought to you by ScienceLogic. and you're watching theCUBE's exclusive coverage and ScienceLogic is based down here. of the before picture, if you could. and we picked ScienceLogic for a big list of reasons, So Karl, lets zoom out for a second here and there's certain pieces that are no longer there so and we're a managed service provider. So Karl, is it safe to say you use satellites We contract that out now. So, service providers are always fascinating to me and just give us a little bit about and the status of them and things like that. where ScienceLogic fits into your equation. Now we have lots and lots of integration with other tools, and lots of other folks are grappling with right now. So, I'd be curious... the role of data today, and where do you see it going? and we're really focused on pushing that back because I need to manage not just the stuff that's in my environment of the data native to their platform. We kind of go back to license models and cost models. and things to spread out more? and also with DevOps sort of the "I'll do everything, ScienceLogic in the DevOps team yet? and really only greenfield projects at this point in time. How about the term of the show is AIOps, think that machine learning is going to help us a lot. What more could they be doing to make your life easier? and the graph QL database. I'd expect you probably had some visibility into what was and really made it a lot easier to use. what would you like to see more? of our data of the future is going to come from. So it definitely came to me that ScienceLogic's listening. So, yeah, they're moving so that's good, events in the past. So having access directly to the people who actually history and experience in future direction as to where We'll be back with lots more coverage

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M.K. Palmore, FBI | Open Systems, The Future is Crystal Clear with SD-WAN & Security


 

>> From Las Vegas, it's theCUBE. Covering Open Systems, the future is crystal clear with security and SD-WAN. Brought to you by Open Systems >> Hello everyone, welcome to theCUBE, We're here in Las Vegas again for another awesome set of conversations. CUBE coverage here at the Cosmopolitan hotel at the Chandelier Bar. We're here covering Open Systems having a special event in conjunction with a lot of the conference going on, Gardner has a big symposium, lot of things happening, we're here with M.K. Palmore whose the head of the FBI'S cyber security, San Francisco branch of the FBI, great to have you thanks for spending time. >> Thanks for having me, John. Much appreciated >> Chandelier Bar, everyone's having a good time, you guys had a lot of sessions today, conversations. You gave a speech today during a session around info sec and culture. >> Info sec risk and leadership. >> Okay talk about that, what will you, what was your main theme. >> Yeah, so I've over the past five years or so had the opportunity to go out and speak a lot about the cyber threat landscape. Going into this year, because the message is getting a little stayed and old, I think I want to concentrate on those issues that I think can help move the ball down the field a little bit. So, talking about cyber security risks as an enterprise risk, discussing it as a matter of an enterprises responsibility to address cyber securities as an enterprise risk is an important message to carry, and I like to add in topics and subjects about leadership, and tie all of those in because in my view, information security professionals have to be leaders as well, because we're all venturing into space that's not known to us. >> That's a great point, leadership also has to take into the new environment, your dealing with you know, a decentralized threat landscape, distributed, decentralized. >> Global. >> Back in the old days when I was in college, you get a pager, you get a new one, now you get flip phones and you can swap em out, now you're everywhere, you got social media, the ability to dodge the authorities, is easier, almost easier than ever before, requires you guys to be on your toes, to catch the bad guys, you need cutting edge technology, but you got to have a mindset in a management culture of leadership, to empower people at the edges. How are you guys thinking about, cause this is like one of the main cyber topics is, setting that system up to be nimble, reactive, used data, >> Right. >> What's your thoughts? >> Yeah so I mean, frankly the FBI is learning in new ways to approach this cyber security problem. We understand that we have to hire the right people with the right talent and that we as an organization we're used, frankly we're used to fighting you know, bad guys in the streets, are now taking this fight to the networked environment and we have to come up with new ways of tackling the problem. One of the biggest problems that we face and you touched on it, is that near 100% anonymity that criminals enjoy operating in the network environment, that ability to conduct transactions, that ability to essentially go unnoticed for long periods of time, without anyone knowing your true identity, creates a huge obstacle for law enforcement, but the good thing is that frankly it's something that we're very good at in terms of identifying whose on the other end of the keyboard, but it takes a lot of work. >> You know I'm old enough to have some friends that have graduated from you know, criminal justice majors when I was in college, I was a CS major, they went DEA, FBI, so a lot of friends and it's evolved a lot from having that branch office >> Yes. >> Focus, you now have digital, and one comment that always kind of resonated from my friends that were in the law enforcement area goes, John it's like putting the puzzle together, and you got to get the puzzle pieces to put it all together >> Right. >> Now you have a sea of puzzle pieces, it's almost like a three dimensional puzzle, because you have to get the data, you got to understand the landscape now and multiple dimensions >> Right. >> That you just mentioned. How do you guys keep up with putting that puzzle together, before it changes? >> We get a lot of help, right, so what we're used to doing is using the FBI'S special agent as the main tool of our investigations, in the cyber world we've had to add some pieces to that, not only is there specific training now for cyber agents, those agents that are charged with investigating intrusions, we have computer scientists, we have data analysts, we have folks that we bring to bear, in any one particular investigation, who add talents and tools that every, you know it's like, everyone is at the table on these investigations bringing different aspects of the investigation together and it is like you said, multiple data points and as any investigation is, lots of pieces being brought together to tell a story that we ultimately have to, you know convince the judge of, in terms of judge and a jury sometimes, of the validity of what it is that we've found. >> So timing is very important as well. >> Timing's huge, as we like to say, we want to be involved in intrusion matters as quickly, and as often as we can. Part of the challenge that we face is that there's a little bit of tug and pull between us and the private sector, and we aren't always brought in as early in a breach investigation as we would like to be, and those, it's valuable, valuable minutes, valuable days that are lost sometimes in that, in that transactional process. >> I interviewed Christine Halverson, I don't even, I'm sorry I didn't interview her, I watched her give a presentation amazon reinvent last week, she gave a key, one of the key notes during a public sector summit, Teresa Carlson's breakfast that she had, and she said something very fascinating she said, we are in a data crisis at the FBI, meaning that they have to put the puzzle pieces together and get it done quick, it was something along those lines, but she said that the FBI has been very progressive in adopting new technology, you guys are moving very very fast and she said she's excited by that but she said we need the data, whether that's being called in quickly, >> Right. >> And or getting access to other data bases, right, so it's like the data is out there, so you guys need access to that, how do you guys, how do you, how's the FBI evolving with that, architectural cloud and what not, and how are you enabling the tools for the field agents, and the people in the trenches? >> So the data analytics is an interesting area to dive deeply into, I mean we face the same challenges as any private organization, in terms of how we intake the data, how the data's organized, how it is that we then retrieve the data, look at it, how it relates to the different data points relate to one another, we face all of those same challenges and we have the added challenge, I think in the environment that we're in, in terms of how we're able to adopt private sector products that are out there that might meet our needs, I mean I've been in government now for over 30 years, it's a bit of a challenge being able to acquire the types of platforms and products that you, that you would want to have as quickly as you would like to have them, but eventually we do get down those roads, we do adopt platforms that are useful to us, and again like everyone else, we're trying to move as quickly as we possibly can in this environment to keep up with the bad guys. >> And you guys do a great job moving those antiquated inadequate systems to more real time, >> We try. >> State of the art. >> We try. >> So I interviewed General Keith Alexander once, and we talked about identity and private sector, public sector collaboration. Can you share your thoughts on that, because this is something that's become a bigger trend recently in the past five to 10 years, past three years in particular where it's a sharing culture it's not just, well I'm not going to call the FBI they're going to come in, it's no no we're going to bring them in early, whether it's a breach you think, or someone hiding, I mean the Marriot thing they didn't even know they were there! So, you guys are now spending more time collaborating with the enterprises and businesses, how has that changed your approach, your posture, how you look at the data, can you give some insight into that? >> Yeah so I mean a lot of it's about relationship building, I will tell you that, in the San Francisco division one of the priorities we have within our cyber branch, is to ensure that we have a certain level of rapport, not just with the big tech giants in the valley, but also with the medium size enterprises and the small enterprises, we spend a fair amount of time putting ourselves in front of the C-Suites, boards of directors and talking to them about one, what capabilities the FBI brings to the table, we open the lines of communication with them and we build a rapport, in such a way that it allows them the trust to then bring problems to us and we then begin an exchange of information. The point you made about, public, private collaboration, it's an absolute must, there's no way we get through this tough period that we're in, without both sides sitting down at the table, establishing some trust, and then moving together to solve these problems. >> The other thing I'd observe and you may or may not want to comment on this, love to see if you would comment, but the notion of agility, especially with data and systems and cloud computing. CIA, the Department of Defense, are moving to systems that can be as reactive and accurate as possible, and this is a changing of relationship to the suppliers! >> Right. >> You know, and the government, oh multiple suppliers, we got to do five different things, >> Right. >> But if the systems don't talk to each other, you guys can't be fast. This is seat change and the mindset. >> The whole government I think is beginning to understand that in this world, technology, we need to be much more agile in terms of our adoption of new products that will allow us to combat crime, and frankly the threat from the national security sector that we're responsible for responding to. So we understand that there's a certain level of agility historically not present, that we need to move the marker to get towards. >> Let me ask you a question, does the FBI have an app store? (John laughs) >> So what, we have secured telephones that we utilize and we certainly have an approved list of apps that we're allowed to have on our phones, so we do. The short answer to that is yes, it's a very truncated list of apps that we have available to us, but they're helpful. >> Well we were joking. Well we were joking at reinvent and all these cloud conferences because, the developer now, building a right new software apps is faster, so this whole dev ops ethos of cloud computing >> Secure DevOps yeah. >> And so secure DevOps is really interesting because now you don't have to, you can free up the data in the infrastructure and yes infrastructure is code, your going to see a renaissance of new applications, so the joke was, you know you made it when you have an app store inside the FBI, there's an app for that. Okay, final question for you, as you guys do your thing and I know you get called in a lot to mentor and also collaborate with enterprises, what's your advice on the info sec landscape? Do you talk to CSO's and CXO's, CSO's in particular are under a lot of pressure, >> Right. >> Board level kind of responsibility, not part of IT anymore they are now a critical piece of building out these teams, what's your advice to them in terms of either, whether there's observation's our best practice that you've seen, that they can think about? >> So a couple of the points that I typically hit on in my talks, that I hit on today, one is this idea of looking at cyber security as an enterprise risk which you just talked about. We need to get away from the old school thought process of cyber being an IT function, right? It's an enterprise risk, it needs to be talked about in terms of risk, the language of risk management, with the C-Suite, with the boards of directors, because when you talk in a language of the likelihood of an event happening, the impact to the organization and what that means in terms of, daily revenue, daily dollars to the business, that's a language that business owners and business leaders understand. So the oweness is on information security leaders to adopt this language, so that we can communicate our needs to our colleagues in the C-Suite and the boards of directors. It's a seat change for information security professionals because this is not a language that they are typically used to speaking. >> And they got to level up there too because this is the reality. >> Absolutely. >> Alright, final final question, what's the most exciting thing that you're working on and or you're seeing happening around you, that you get up in the morning and say, man I'm so excited to work on that. Or trend or technology. >> I'll tell you when you work for an organization like the FBI, which I've done for almost 22 years, at the end of the day it's getting exposure to people who are engaged in trying to achieve the FBI's mission on a day to day basis and at the end of the day, I don't care how much technology you have around you, I don't care how much policy you have in place, having the right people in place who are dedicated to what we're trying to accomplish, that's the thing I get the most juice out of on a day to day basis, we get to actually, in this portion of my career, really work with some of the most talented people that the FBI has. >> And their being empowered more than ever right now in this technology >> Absolutely. >> M.K. Palmore thanks for coming on theCUBE appreciate it. Head of the FBI cyber security in San Francisco. It's theCUBE here in Las Vegas at the Chandelier Bar in the Cosmopolitan, breaking it down. Part of Open Systems private event, they just had a lot of stuff going on with Gardner, lot of events happening here in Vegas, I'm John Furrier, thanks for watching. (modern music)

Published Date : Dec 5 2018

SUMMARY :

Brought to you by Open Systems branch of the FBI, great to have Thanks for having me, John. everyone's having a good time, you guys you, what was your main theme. had the opportunity to go out and speak take into the new the ability to dodge the authorities, One of the biggest problems that we face How do you guys keep up with putting of the validity of what Part of the challenge that we face is that the data, look at it, how it relates to recently in the past five to 10 years, and the small enterprises, we of relationship to the suppliers! to each other, you guys can't be fast. and frankly the threat from list of apps that we have available the developer now, building a right new so the joke was, you know So a couple of the points And they got to level up there the morning and say, man I'm the FBI's mission on a day to day basis Head of the FBI cyber

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Sylvain Siou & Chris Kaddaras | Nutanix .NEXT EU 2018


 

>> Live from London England, it's The Cube, covering .Next Conference Europe 2018, brought to you by Nutanix. >> Welcome back to The Cube, I'm Stu Miniman with my co-host Joep Piscaer. And you're watching The Cube, and actually Bear Grylls is going to be on the keynote shortly, but we're gonna talk a little bit more tech first. First of all I wanna welcome back to the program Chris Kaddaras is the senior vice president and general manager for EMEA with Nutanix, and welcome to the program for the first time, Sylvain Siou, senior director of Systems Engineering, also for EMEA with Nutanix. Gentlemen, thanks so much for joining us. >> Thank you for having me. >> Alright so Chris, we were thinking back, two years ago, the first European show in Vienna, I had you on the program, and you were fresh on, I always loved getting people when they're fresh into the company because they have the why they're joining in, why they think they're doing things. So, bring us up to speed. Two years, couple things have changed in Nutanix, couple things have changed in the industry, but why don't you bring us up to speed? >> Sure, no I'm happy to do that. First I'll tell you that some of the things I told you on the show two years ago actually proved true. I could see the energy in Vienna at that time in regards to what I call kind of a religious following in Nutanix because of the compelling-ness of the technology and the solution, and that hasn't stopped. One thing that I wasn't quite prepared for is just the rate of growth of this company, and how our customers really embraced us in the market. Now in the EMEA market we've had some success I would say. The team's done a really good job. When I started we had less than a thousand customers, now we have over 3,000 customers. When I started with Nutanix, in the region we had about 200 employees, now we have almost 800 employees in the region. So collectively as a region we're growing a bit faster than the rest of the world which is a good thing for us, and customers are showing their appreciation for us, so it's been a really good experience, but something like the hyper-growth that we have at Nutanix takes some getting used to when you come from other companies, but it's been a really good thing for our customers. The thing that I think I'm the most proud of is we've done that hyper-growth and we've still kept our NPS score above 90 for our customers, so our customers are getting a really good experience both from our sales teams, our product, our implementation teams, and our support teams, that it's kept everything in check for our customers which I'm really proud of. >> Well congratulations on that. Sylvain I have to think that your team has something to do with that NPS score. In my career, I have great respect for the SEs, they're the one that have to not only know the product inside and out, but they need to be working closely with the customers, have a good viewpoint on the customers. Being here at a European show, I wanna get your viewpoint. Tell us, what's different here compared to what you hear from people back at Corporate, what are some of the differences here your team sees? >> So we have a very good relationship with Corporate, so we're really aligned and we're involved in the project in same way as any other region. I think we were faster on some very big accounts, and that was really surprising and also the, I think the timing for the need of the customer to solve situation after virtualization was the exact timing when we start in EMEA, the product was mature enough so that was exactly the right timing, it's five years ago when I joined, so really we solved this first situation and after that everything we promised in term of making this platform a true cloud platform for enterprise is there, I think all these services on top of it, who have the same kind of services you can see on public cloud, is there, we show it this morning, and now giving the ability to the customer to manage situation with this cloud from different providers and what is on premise is there, so I think all the control, the costs on the compliance and so on have done a lot to manage the situation and take you through the control everyday. >> So, what is the adoption maybe compared to the US for the core products that you have now versus the additional services? Is there a big change or a big difference between the US and Europe or, what are you seeing with your customers? >> So, we follow the same path. There is some region and maybe I will relay on Chris, some region that we invest later than the others so, of course France, Germany, UK, Northern Europe was really the beginning and after that we have more southern regions or eastern region that come after, but we are surprised sometimes because people can jump to the last technology faster than the others, so I don't think there are really rules, there is really people who is painpoint, we have the solution, and when it fits, they go faster. >> Yeah I think from a solution perspective we are thriving at the same rate our emerging technologies into the market as our other regions in the world. In some cases we're ahead, things like IoT, what was originally called Sherlock, we're ahead, we have like first customer, second customer to start coming to adopt, so we do have markets within the EMEA region that are much earlier adopters compared to other regions. Think of places like the Middle East, the Nordics, France, adopting much quicker than some other regions of the world. So we see our new products starting to roll, we're really excited about Xi Leap, I know that the first instantiation went live, I think yesterday or today within the Americas, we're looking forward to going live within London, and then moving in to mainland Europe from there, and I think that will be a huge difference-maker for us in the markets as well. >> So looking at those regions specifically, I know there's a couple of markets in Europe, especially Germany, that have such strict data sovereignty laws that it makes it really difficult to actually do business from a DR or cloud perspective. How's Nutanix dealing with that? >> I think that's where we... When we have our SAS-based products, that's a challenge. When we have our cloud-based products, that's a challenge.` So, for our cloud-based products we have a plan really quickly to go into places that have data sovereignty compliance regulations that they have to adhere to. So Germany, we have a plan to go into Germany really quickly; we obviously have a plan to go into some other markets, Amsterdam, we have a plan to go into London for cloud. For SAS, a lot of customers are consuming SAS and they're okay if there's a good security problem, parameter around SAS, and they're consuming Salesforce.com without data centers, they're consuming other products that way so, as long as we put the right security parameters in place, then their consumption model around SAS is typically gonna work, I don't see us distributing SAS data centers all throughout every market in the world to do that. Our core product right now consumption is mostly local, and it's consumed either in an appliance way or it's consumed in a software way, so that's not something that we have to worry about. >> Yeah it's interesting, you wonder if North America has a greater adoption of public cloud, if that actually gets you an advantage in the EMEA region here to get deeper with some of the core and essential offerings. >> It does; customers will adopt a private cloud because of those data sovereignty regulations. But a lot of the uber-clouds have come in and solved that, they've come in into country, they've created gov clouds, they've done it in Germany, they've done it in the UK, so they're starting to solve that, but they have to put out a lot of investment to do that. But it has given us a lead in the marketplace, but there are certain markets that are very much like the US market, so the UK, it's very similar to the US market with regards to uber-cloud or public cloud adoptions so in that market we have a lot of opportunities with somebody like Beam, because they've consumed a lot of the other uber-clouds, whether it's AWS, UCP, or... And we have that opportunity to sit down and provide them with solutions. >> Sylvain, what else are you hearing from your customers, what are some of the pain points that they're feeling that your team's able to help with? >> Clearly in the past we saw the proliferation of the VM, and we find a way to control that, but with the cloud the proliferation is without any limits. So really this is something important for the customer to take back control, take control of the shuttle IT and so on, and it's very lowly. And also I want to take a specific point really the R&D are really taken care of when we see in the field, I will take just an example, the synchronus replication, metro-culturing and stuff like this to high availability, between (inaudible) and so on, it's typically European, because we have fiber, we are really city close to each other and so on, in America, that makes no sense, and really at really early stage of the company we get the R&D taking care of that, developing specifically for our market what is needed for our market, and it means that we're a really global company and not really American company, we have also R&D in different places, we have in Serbia with Frame, we have in India, and so on, so really to be really taking care of each issue or pain point of the customer is really our main driver. >> So one of those other differences I see a lot is the scale of the organization, the size. So what is an SMB in the Americas might be an enterprise in Europe. So what are the solutions you have for those types of customers, for that problem? >> So definitely we need, so we are talking to customers we have a critical science, they need to have a minimum of VM to face the issue of the bottom neck of the storage or the management part and so on, but also we have example of small customers just need a platform that works, and don't want to have anyone taking care of it. And so now it's like you phone, you don't take care of the storage and CPU, it's just your application and that's it, could be internal, external, and so on, so really the SMB of course is not the main market for us, it's more the big account and so on, but we have all kinds of customers in any verticals, there is no specific one that we cover, and it's really because the platform is something that has become just normal to be invisible. >> Yeah I would add on that, if you don't mind, I'd say that the nice thing about the product is it's in a form factor in a pricing mechanism that can be consumed from SMB all the way up to global accounts. That's the nice thing. Now, maybe we spend a lot of our field resource on mid-market up, because that's where we get larger transactions from customers, and it's just a value conversation with regards to return on investment, but the nice thing is our product can be consumed at the smallest customer. We have just released new pricing mechanisms that allow our customers to now consume at much smaller levels, so we're not allow for SMB but for ROBO, because if you think about it if you just have a one size fits all pricing structure how does that work in the data center, that same price doesn't work in the ROBO area, so you have to give the customers the ability to look at the same experience in the remote office or the small sites compared to a data center, and that's something that we've just kinda brought to the market in the last three to four months, and I think that's a real advantage of not only the product but the pricing structure. >> Chris, we wanna give you the final word. If EMEA customers, what do you want them taking away from this week? >> Sure. I think, they've already told me, and I'll tell you, which is good, 'cause it's what I want them to take away, is just the credibility that Nutanix is here for the enterprise work load, they can look at their entire data center delivery mechanism on a Nutanix platform. But also Nutanix is a company they should be looking for for their cloud-based platform. There is a decision in the marketplace to be had right now around what do you use for your cloud, lack of a better word, orchestration layout, cloud automation layout? And there's only a few choices in the market today, some of them are more open source, some of them are specific vendors, and what I want them to take way is Nutanix is an option for that, leave it up to me and my team to prove why we think we're the best option for it, but that's really what I want them to take away, the credibIlity of tier one platforms running Nutanix in their data center, and then two, Nutanix for the cloud-based platform. >> Congratulations on the progress. I wanna say some feedback I've heard from customers is despite how fast Nutanix has been growing, they still feel that they're getting the personal touch, don't feel like just a number for some fast-growing company so congrats on that, I know a lot of effort goes into that. Alright so we're at the end of the Day 1 for Joep Piscaer, I'm Stu Minimn, be sure to join us tomorrow for a full day of wall-to-wall coverage. Of course go to theCube.net for all the websites to watch us live and on demand for all the shows we're doing and once again thank you for watching the cube. (digital music)

Published Date : Nov 28 2018

SUMMARY :

brought to you by Nutanix. is going to be on the keynote shortly, but we're gonna the first European show in Vienna, I had you on the program, the hyper-growth that we have at Nutanix takes some one that have to not only know the product inside and out, and now giving the ability to the customer to manage some region that we invest later than the others so, coming to adopt, so we do have markets within the EMEA a couple of markets in Europe, especially Germany, that have So Germany, we have a plan to go into Germany has a greater adoption of public cloud, if that actually so in that market we have a lot of opportunities with and really at really early stage of the company we get the of the organization, the size. it's more the big account and so on, but we have all kinds experience in the remote office or the small sites Chris, we wanna give you the final word. There is a decision in the marketplace to be had right now Congratulations on the progress.

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John Chambers, JC2 Ventures | Mayfield People First Network


 

Silicon Valley, it's theCUBE covering People First Network. Brought to you by Mayfield. >> Hello, I'm John Furrier here in Palo Alto for an exclusive conversation, CUBE conversation, part of the People First Network with theCUBE and Mayfield fund. I'm here with John Chambers at his house in Palo Alto. John Chambers is the former CEO/Chairman of Cisco Systems, now running J2C, JC2 Ventures. Great to see you, thanks for spending time! >> It's a pleasure to be together again. >> I'm here for two reasons. One, I wanted a conversation about People First and technology waves, but also, I want to talk about your new book, which is exciting, called Connecting the Dots. And it's not your standard business book, where, you know, hey, rah-rah, you know, like a media post these days on the internet; it's some personal stories weaved in with the lessons you've learned through the interactions you've had with many people over the years, so exciting book and I'm looking forward to talking about that. >> Thank you! >> Again, John Chambers, legend, Cisco, 1991 when you joined the company from Wang before that. 400 employees, one product, 70 million in revenue. And when you retired in 2015, not so much retired, 'cos you've got some--. >> I'm working on my next chapter! >> You've got your next chapter (laughs)! 180 acquisitions, 447 billion in revenue, you made 10,000 people millionaires, you created a lot of value, probably one of the biggest inflection points in computer history, the evolution of inter-networking and tying systems together, it was probably one of the biggest waves somewhat before the wave we're on now. So an amazing journey, now you're running JC2 Ventures and investing in game-changing start-ups. So you're not retired? >> No. It was only my next chapter. I made my decision almost 10 years before I left Cisco first, to make for a very smooth transition because it's my family, and out of the 75,000 people, I hired all but 23 of them! And in terms of what I wanted to do next, I really wanted to both give back, create more jobs, get our start-up engine going again in this country, and it's currently broken, and I want to do that on a global basis, in places like France and India as well. So I'm on to my next chapter, but the fun part in this chapter is that I do the things that I love. >> And you've got a great team behind you, but also, you have a great personal network. And I want to get into that, of your personal stories as well as your social network in business and in the community; but one of the things I want to get up front, because I think this is important for this conversation is, you've been very strong. I've seen you present many times over the years, going way back into the 90's. You're eloquent, you're people-oriented, but you have a knack for finding the waves, seeing transitions, you've been through many waves. >> Yes I have, good and bad. >> Good and bad. But one of the big ones, how do you spot those transitions? And what wave are we in now? I mean, talk about the wave that's happening now, it's unprecedented on many levels, but, different, but it's still a wave. >> It is, and outgoing market transitions and often combined with either economic changes or business model changes with technology. And part of the reason that I've been fortunate to be able to identify many of them is I listen to customers very carefully, but also, you're often a product of your prior experiences. Having experienced West Virginia, one of the top states in the US in terms of the chemical industry, uh, during the 40's and 50's and 60's when I was growing up there, and literally more millionaires in West Virginia than there were in the entire Great Britain. We were on top of the world in the chemical industry, and the coal industry, and yet, because we missed transitions, and we should've seen them coming, the state fell a long way, so now we're trying to correct that with some of the start-up activity we'll talk about later. As you see this, and then I went to Boston, 128, we were talking earlier, Wang Laboratories, the mini-computer era, but I was in IBM first out of the central part of the nation, so I watched IBM and Mainframes, and then I watched them miss on going to the mini-computer, and then miss in terms of the internet. So I was able to see the transitions that occurred in Boston, Route 128, where we were the Silicon Valley of the world, and we knew it, and this unusual area out in California called Silicon Valley, we paid almost no attention to, and we didn't realize we failed to make a transition from the mini-computer era to the pc and the internet era. Then I joined Cisco, and saw the internet era. So part of it is, you're a product of your experiences, and know the tremendous pain that occurs, because Boston 128 is nowhere near what it used to be, so there's no entitlement in this new world out of the thousand high-tech companies that I was associated with, including four or five giants in mini-computers, none of them are really in existence today, so it shows you, if you don't identify the transitions, number one, you're going to have an opportunity to benefit by them, but number two, you sure have an opportunity to get hurt by them. >> And you know, these waves also create a lot of wealth and value; not just personal wealth, but community wealth, and Cisco in particular had a good thing going for them, you know, TCP-IP was a defact-- not even a standard, it was a defacto standard at that time, IBM and these kinds of digital equipment corporations dominated the network protocol. Even today, people are still trying to take out Cisco competitively, and they can't because they connected the world. Now the world's connected with digital, it's connected with mobile, so we're kind of seeing this connected wave globally. How do you think about that, now that you've seen the movie at the plumbing levels at Cisco, you now have been traveling the world, we're all connected. >> We are. And it's important to understand that I'm completely arms-length with Cisco, it's their company to run now, and I'm excited about their future. But I'm focused on the next chapter in my life, and while I think about the people at Cisco everyday, I'm into the start-up world now, so how do I think about it now? I think most of the innovation over the next decade will come from start-ups. The majority of the top engineering students, for example, at a Stanford or an MIT or a Polytechnique in France, which is the top engineering school, I think, in Europe, or at the ITs in India, they are all thinking about going to start-ups, which means this is where innovations going to come from. And if you think about a digital world going from the time you and I, we almost recruited you to Cisco, and then we finally did; there's only a thousand devices connected then when Cisco was founded. Today there are about 20 billion devices connected to the internet; in the future, it's going to be 500 billion in a decade, and so this concept of digitalization combined with artificial intelligence, all of a sudden we'll get the right information at the right time to the right person or machine to make the right decision, sounds complex, and it is. And it's ability to do that, I think start-ups are well-positioned to play a key role in, especially in innovation. So while the first stage of the internet, and before that were all dominated by the very large companies, I think you're going to see, in this next phase of digitalization, you're going to see a number of start-ups really emerge, in terms of the innovation leaders, and that's what I'm trying to do with my 16 investments I've made, but also coaching probably another 50 uh, start-ups around the world on a regular basis. >> And the impact of outside Silicon Valley, globally, how do you see that ecosystem developing with the entrepreneurship models that are now globally connected in with these connection points like Silicon Valley? >> It will partially in parallel, partially, it's a new phenomenon. I sold the movie of Boston 128, as I said earlier, and on top of the world, and there is no entitlement. The same thing's true with Cisco, um, sorry, of Silicon Valley today; there's no entitlement for the future, and just because we've led up until this point in time, doesn't mean we will in 10 years, so you can't take anything for granted. What you are seeing, since almost all job creation will be from start-ups, and small companies getting bigger, the large companies in total will probably not add any head count over this next decade because of artificial intelligence and digitization, and so you're now going to see job growth coming from those smaller companies, if these small companies don't get a forum to all 50 states, if they don't get a chance to grow their head count there, and the economic benefits of that, then we're going to leave whole states behind. So I think it's very important that we look at the next wave of innovation, I think there's a very good probability that it will be more inclusive, both by geography, by gender, and all diversity measures, and I'm optimistic about the future, but there are no guarantees, and we'll see how it plays out. >> Let's talk about your next chapter. I was going to wait, but I want to jump while we're on the topic. JC2 is a global start-up, game-changing start-up focus that you have. What is the thesis? What are you looking for, and talk about your mission? >> Well, our mission is very simple. I had a chance to change the world one time with Cisco, and many people, when I said Cisco's going to change the way the world works, lives, learns, and plays by enabling the internet, everybody said nice marketing, but you're a router company. And yet, I think most people would agree, probably more than any other company, we had the leadership role in changing the internet and the direction going on, and now, a chance to do it again, because I think the next wave of innovation will come from the start-ups, and it doesn't come easy. They need coaches, they need strategic partners, they need mentors as much as they need the venture capitalists, so I would think of as this focusing on disruptive start-ups that get very excited in these new areas of technology, ranging from physical and virtual worlds coming together, to artificial intelligence and automation everywhere, to the major capabilities on cyber security across that to the internet of things, so we're trying to say, how do we help these companies grow in skill? But if I was just after financial returns, I'd stay right here in the Valley. I can channel anybody, VC's here that I trust and they trust me, and it would be a better financial return. But I'm after, how do you do this across a number of states, already in seven states, and how do you do it in France and India as role models? >> It's got a lot of purpose. It's not just a financial purpose. I mean, entrepreneurs want to make money, too, but you've made some good money over the years, but this is a mission for you, this is a purpose. >> It is, but you referred to it in your opening comments. When we were at Cisco, I've always believed that the most successful owe an obligation to give back, and we did. We won almost every corporate social responsibility award there was. We won it from the Democrats and the Republicans, from Condie Rice and George Bush and from Hillary Clinton and President Obama. We also, as you said, made 10,000 Cisco employees millionaires just in the first decade. And we tried to give back to society with training programs like Network Academies and trained seven million students. And I think it's very important for the next generation of leaders here in the Valley to be good at giving back. And it's something that I think they owe an obligation to do, and I think we're in danger now of not doing it as well as we should, and for my start-ups, I try to pick young CEOs that understand, they want to make a financial return, and they want to get a great product out of this, but they also want to be fair and giving back to society and make it a win-win, if you will. >> And I think that's key. Mission-driven companies are attracting the best talent, too, these days, because people are more cognizant of that. I want to get into some of your personal stories. You mentioned giving back. And reading your book, your parents have had a big role in your life--. >> Yes, they have. >> And being in West Virginia has had a big role in your life. You mentioned it having a prosperity environment, and then missing that transition. Talk about the story of West Virginia and the role your parents played, because, they were doctors, so they were in the medical field. The combination of those two things, the culture where you were brought up, and your family impacted your career. >> I'm very proud of being from West Virginia, and very proud of the people in West Virginia, and you see it as you travel around the world. All of us who, whether we're in West Virginia, or came out of it, care about the state a great deal. The people are just plain good people, and I think they care about treating people with respect. If I were ever run off a road at night in the middle of the night, I'd want to be in West Virginia, (both laugh) when I go up to knock on that door. And I think it carries through. And also, the image of our state is one that people tend to identify in terms of a area that you like the people. Now what I'm trying to do in West Virginia, and what we just announced since last week, was to take the same model we did on doing acquisitions, 180 of them, and say here's the playbook, the innovation playbook for doing acquisitions better than anyone else, and take the model that we did on country digitization, which we did in Israel and France and India with the very top leaders, with Netanyahu and Shimon Peres in Israel, with Macron in France and with Modi in India, and drove it through, and then do the same thing in terms of how we take the tremendous prosperity and growth that you see in Silicon Valley, and make it more uniform across the country, especially as traditional business won't be adding head count. And while I'd like to tell you the chemical industry will come back to West Virginia and mining industry will come back in terms of job creation, they probably won't, a lot of that will be automated in the future. And so it is the ability to get a generation of start-ups, and do it in a unique way! And the hub of this has to be the university. They have to set the pace. Gordon Gee, the President there, gets this. He's created a start-up mentality across the university. The Dean of the business school, Javier Reyes is going across all of the university, in terms of how you do start-ups together with business school, with engineering, with computer science, with med school, et cetera. And then how do you attract students who will want to really be a part of this, how do you bring in venture capital, how do you get the Governor and the President and the Senate and the Speaker of the House on board? How do you get our two national senators, Shelly Moore Capito and also Joe Manchin, a Democrat and a Republican working together on common goals? And then how do you say here's what's possible, write the press release, be the model for how a country, or a state, comes from behind and that at one time, then a slow faller, how do we leap frog? And before you say it can't be done, that was exactly what people said first about India, when I said India would be the strongest growing economy in the world, and it is today, probably going to grow another seven to 10%. That means you double the per capita of everyone in India, done right, every seven to 10 years. And France being the innovation engine in Europe to place your new business, you and I would have said John, no way, just five years ago, yet it has become the start-up engine for Europe. >> It's interesting, you mentioned playbook, and I always see people try to replicate Silicon Valley. I moved out here from the East Coast in 1999, and it's almost magical here, it's hard to replicate, but you can reproduce some things. One of the common threads, though, is education. The role of education in the ecosystem of these new environments seems to be a key ingredient. Your thoughts about how education's going to play a role in these ecosystems, because education and grit, and entrepreneurial zeal, are kind of the magic formula. >> Well they are in many ways. It's about leadership, it's about the education foundation, it's about getting the best and brightest into your companies, and then having the ability to dream, and role models you can learn from. We were talking about Hewlett-Packard earlier, a great role model of a company that did the original start-up and Lou Platt, who was the President of HP when I came out here, I called him up and said, you don't know me, Lou, I'm with a company you've probably never heard of, and we have 400 people, but I don't know the Valley, can you teach me? And he did, and he met with me every quarter for three years, and then when I said what can I do to repay you back, because at that time, Cisco was on a roll, he said John, do it for the next generation. And so, that's what I'm trying to do, in terms of, you've got to have role models that you can learn from and can help you through this. The education's a huge part. At the core of almost all great start-up engines is a really world-class university. Not just with really smart students, but also with an entrepreneur skill and the ability to really create start-ups. John Hennessey, Stanford did an amazing thing over the last 17 years on how to create that here at Stanford, the best in the world, probably 40% of the companies, when I was with Cisco, we bought were direct or indirect outgrowth of Stanford. Draw a parallel. Mercury just across the way, and this isn't a Stanford/CAL issue, (both laugh) equally great students, very good focus on interdisciplinary activities, but I didn't buy a single company out of there. You did not see the start-ups grow with anywhere near the speed, and that was four times the number of students. This goes back to the educational institution, it has to have a focus on start-ups, it has to say how they drive it through, this is what MIT did in Boston, and then lost it when 128 lost it's opportunity, and this is what we're trying to do at West Virginia. Make a start-up engine where you've got a President, Gordon Gee, who really wants to drive this through, bring the political leaders in the state, and bring the Mountaineers, the global Mountaineers to bare, and then bring financial resources, and then do it differently. So to your point, people try to mimic Silicon Valley, but they do it in silos. What made Silicon Valley go was an ecosystem, an education system, a environment for risk-taking, role models that you could steal people from--. >> And unwritten rules, too. They had these unwritten rules like pay it forward, your experience with Lou Platt, Steve Jobs talks about his relationship with David Packard, and this goes on and on and on. This is an important part. Because I want to just--. >> Debt for good is a big, big issue. Last comment on education, it's important for this country to know, our K through 12 system is broken. We're non-competitive. People talk about STEM, and that's important, but if I were only educating people in three things, entrepreneurship, how to use technology, and artificial intelligence; I would build that into the curriculum where we lose a lot of our diversity, especially among females in the third, fourth, fifth grade, so you haveta really, I think, get people excited about this at a much earlier age. If we can become an innovation engine again, in this country, we are not today. We're not number one in innovation, we're number 11! Imagine that for America? >> I totally agree with ya! And I don't want to rant and waste a lot of time, but my rants are all on Facebook and Twitter. (both laugh) Education's a problem. It's like linear, it's like a slow linear train wreck, in my opinion, but now you have that skills gaps, you mentioned AI. So AI and community are two hot trends right now. I'm going to stay with community for a minute. You mentioned paying it forward. Open source software, these new forms of operational scale, cloud computing, open source software, that all have this ethos of pay it forward; community. And now, community is more important than ever. Not just from the tech world, but you're talking about in West Virginia, now on a global scale. How does the tech industry, how can the tech industry, in your opinion, nurture community at local, regional, global scale? >> This is a tough one John, and I'd probably answer it more carefully if I was still involved directly with Cisco. But the fun thing is, now I represent myself. >> In your own opinion, not Cisco. There's a cultural thing. This is, Silicon Valley has magic here, and community is part of it. >> Yes, well it's more basic than that. I think, basically, we were known for two decades, not just Cisco, but all of the Valley as tech for good, and we gave back to the communities, and we paid it forward all the time, and I use the example of Cisco winning the awards, but so do many of our peers. We're going to Palestine and helping to rebuild Palestine in terms of creating jobs, et cetera. We went in with the Intels of the world, and the Oracles and the other players and HP together, even though at times we might compete. I think today, it's not a given. I think there is a tug of war going on here, in terms of what is the underlying purpose of the Valley. Is it primarily to have major economic benefits, and a little bit of arm's length from the average citizen from government, or is it do well financially, but also do very well in giving back and making it inclusive. That tug of war is not a given. When you travel throughout the US, today, or around the world, there are almost as many people that view tech for bad as they do tech for good, so I think it's going to be interesting to watch how this plays out. And I do think there are almost competing forces here in the Valley about which way should that go and why. The good news is, I think we'll eventually get it right. The bad news is, it's 50/50 right now. >> Let's talk about the skill gap. A lot of leaders in companies right now are looking at a work force that needs to be leveled up, and as new jobs are coming online that haven't been trained for, these openings they don't have skills for because they haven't been taught. AI is one example, IOT you mentioned a few of those. How do great leaders, proactively and reactively, too, get the skills gaps closed? What strategies can you do, what's the playbook there? >> Well two separate issues. How do they get it closed, in terms of their employees, and second issue, how do we train dramatically better than we've done before? Let's go to the first one. In terms of the companies, I think that your ability to track the millennials, the young people, is based upon your vision of doing more than quote just making a profit, and you want to be an exciting place to work with a great culture, and part of that culture should be giving back. Having said that, however, the majority of the young people today, and I'm talking about the tops out of the key engineering schools, et cetera, they want to go to start-ups. So what you're going to see is, how well established companies work with start-ups, in a unique partnership, is going to be one of the textbook opportunities for the future, because most companies, just like they didn't know how to acquire tech companies and most of all tech acquisitions failed, even through today. We wrote the textbook on how to do it differently. I think how these companies work with start-ups and how they create a strategic relationship with a company they know has at least a 50/50 probability of going out of business. And how do you create that working relationship so that you can tap into these young innovative ideas and partnerships, and so, what you see with the Spark Cognition, 200 people out of Texas, brilliant, brilliant CEO there in terms of what he is focused on, partnering with Boeing in that 50/50 joint venture, 50/50 joint venture to do the next FAA architecture for unmanned aircraft in this country. So you're going to see these companies relate to these start-ups in ways they haven't done before. >> Partnership and collaboration and acquisitions are still rampant on the horizon, certainly as a success for you. Recently in the tech industry we're seeing big acquisitions, Dell, EMC, IBM bought Red Hat, and there's some software ones out there. One was just going public and got bought, just recently, by SAP, how do you do the acqui-- you've done 180 of them? How do you do them successfully without losing the innovation and losing the people before they invest and leave; and this is a key dynamic, how do companies maintain innovation in an era of collaboration, partnerships, and enmity? >> I had that discussion this morning at Techonomy with David Kirkpatrick, and David said how do you do this. And then as I walked out of the room, I had a chance to talk with other people and one of them from one of the very largest technology companies said, John, we've watched you do this again and again; we assumed that when we acquired a company, we'd get them to adjust to our culture and it almost never worked, and we lost the people at a tremendously fast pace, especially after their lock-in of 18 to 24 months came up. We did the reverse. What we did was develop a replicatible innovation playbook, and I talk about it in that book, but we did this for almost everything we did at Cisco, and I would've originally called that, bureaucracy, John. (both laugh) I would've said that's what slow companies do. And actually, if done right, allows you to move with tremendous speed and agility, and so we'd outline what we'd look for in terms of strategy and vision; if our cultures weren't the same, we didn't acquire them. And if we couldn't keep the people, to generate the next generation of product, that was a bad financial decision for us, as well. So our attrition rate averaged probably about 5% or over while I was at Cisco for 20 years. Our voluntary attrition rate of our acquired companies, which normally runs 20% in these companies, we had about four. So we kept the people, we got the next generation product out, and we went in with that attitude in terms of you're acquiring to be able to keep the people and make them a part of your family and culture. And I realize that that might sound corny today, but I disagree. I think to attract people, to get them to stay at your company, it is like a family, it is like how you succeed and occasionally lose together, and how you build that family attitude under every employee, spouse, or their children that was life-threatening, and we were there for them in the ways that others were not. So you're there when your employees have a crisis, or your customer does, and that's how you form trust in relationships. >> And here's the question, what does People First mean to you? >> Well people first is our customer first. It means your action and everything you do puts your customers and your people first, that's what we did at Cisco. Any customer you would talk to, almost every customer I've ever met in my life would do business with us again, or with me again, because your currency in today's world is trust, track record, and relationships, and we built that very deep. Same thing with the employees. I still get many, many notes from people we helped 10 or 15 years ago; here's the picture of my child that you all helped make a difference in, Cisco and John, and you were there for us when we needed you most. And then in customers. It surprises you, when you help them through a crisis, they remember that more than when you helped them be successful, and they're there for you. >> Talk about failure and successes. You talk about this in the book. This is part of entrepreneurship, you can't succeed without failures. Handling failures is just as important as handling successes, your thoughts on people should think about that from a mindset standpoint? >> Well, you know, what's fun is those of you who are parents, or who will be parents in the future, when your child scores a goal in soccer or makes a good grade on a test, you're proud for them, but that isn't what worries you. What worries you is when they have their inevitable setbacks, everybody has that in life. How do you learn to deal with them? How do you understand how much were self-inflicted and how much of it was done by other causes, and how they navigate through that determines who they are. Point back to the West Virginia roots, I'm dyslexic, which means that I read backwards. Some people in early grade school thought I might not even graduate from high school much less go to college. My parents were doctors, they got it, but how I handled that was key. And while I write in the book about our successes, I spend as much time on when disaster strikes, how you handle that determines who you are in the future. Jack Welch told me in the 90's, he said John, you have a very good company, and I said Jack, you're good at teaching me something there, we're about to become the most valuable company in the world, we've won all of the leadership awards and everything else, what does it take to have a great company? He said a near-death experience. At the time I didn't understand it. At the end of 2001 after the dot com bubble, he called me up, he said, you now have a great company, I said Jack, it doesn't feel like it. Our stock price is down dramatically, people are questioning can I even run the company now, many of the people who were so positive turned very tough and--. >> How did you handle that? How did you personally handle that, 'cos--. >> It's a part of leadership. It's easy to be a leader when everything goes well, it's how you handle when things are tough, and leadership is lonely, you're by yourself. No matter how many friends you have around you, it's about leadership, and so you'd lead it through it. So 2001, took a real hard look, we made the mistake of focusing, me, on the numbers, and my numbers in the first week of December were growing at 70% year over year. We'd never had anything negative to speak of, much less below even 30% growth, and by the middle of January, we were -30%. And so you have to be realistic, how much was self-inflicted, how much the market, I felt the majority of it was market-inflicted, I said at the time it's a hundred year flood. I said to the employees, here's how we're going to go forward, we need to bring our head count back in line to a new reality, and we did it in 51 days. And then you paint the picture from the very beginning of what you look like as you recover and in the future and why your employees want to stay here, your customers stay with you and your shareholders. It wiped out most of our competitors. Jack Welch said, John, this is probably your best leadership year ever, and I said Jack, you're the only one that's going to say that. He said probably, and he has been. >> And you've got the scar tissue to prove it. And I love this story. >> But you're a product of your scars. And do you learn how to deal with them? >> Yeah, and how you-- and be proud of them, it's what, who you are. >> I don't know if proud's the right word. >> Well, badge of honor. (both laugh) >> Red badge of honor, they're painful! >> Just don't do it again twice, right? >> We still make the same mistake twice, but at the same time when I teach all these start-ups, I expect you to make mistakes. If you don't make mistakes, you're not taking enough risk. And while people might've, might say John, one of your criticisms is that you spread yourself a little bit too thin in the company at times, and you were too aggressive. After thinking about it, I respectfully disagree. If I had to do it over, I'd be even bolder, and more aggressive, and take more risks, and I would dream bigger dreams. With these start-ups, that's what I'm teaching them, that's what I'm doing myself. >> And you know, this is such a big point, because the risk is key. Managing risk is actually, you want to be as risky as possible, just don't cut an artery, you know, do the right things. But in your book, you mention this about how you identify transitions, but also you made the reference to your parents again. This is, I think, important to bring up, because we have an expression in our company: let's put the patient on the table and let's look at the problem. Solving the problems and not going out of business at that time, but your competitors did, you had to look at this holistically, and in the book, you mentioned that experience your parents taught you, being from West Virginia, that it changed how you do problem solving. Can you share what that, with that in conscience? >> Well, both parents were doctors, and the good news is, you got a lot of help, the bad news is, you didn't get a lot of self 'cos they'd fix you. But they always taught me to focus on the real, underlying issue, to your point. What is the real issue, not what the symptom is, the temperature, or something else. And then you want to determine how much of that was self-inflicted, and how much of it was market, and if your strategy's working before, continue, if your strategy was starting to get long in the tooth, how do you change it, and then you got to have the courage to reinvent yourself again and again. And so they taught me how to deal with that. I start off the book by talking about how I almost drowned at six years of age, and as I got pulled down through the rapids, I could still see my dad in my mind today running down the side of the river yelling hold on to the fishing pole. It was an ugly fishing pole. Might've cost $5. But he was concerned about the fishing pole, so therefore I obviously couldn't be drowning so I focused both hands on the fishing pole and as I poked my head above water, I could still see him running down. He got way down river, swam out, pulled me in, set me on the side, and taught me about how you deal when you find yourself with major setbacks. How do you not panic, how do you not try to swim against the tide or the current, how you be realistic of the situation that you're in, work your way to the side, and then you know what he did? He put me right back in the rapids and let me do it myself. And taught me how to deal with it. Dad taught me the business picture and how you deal with challenges, Mom, uh, who was internal medicine, psychiatry, taught me the emotional IQ side of the house, in terms of how you connect with people, and I believe, this whole chapter, I build relationships for life. And I really mean it. I think your currency is trust, relationships, and track record. >> And having that holistic picture to pull back and understand what to focus on, and this is a challenge for entrepreneurs. You're now dealing with a lot of entrepreneurs and coaching them; a lot of times they get caught in the forest and miss the trees, right? Or have board meetings or have, worry about the wrong metrics, or hey, I got to get financing. How should an entrepreneur, or even a business leader, let's talk about entrepreneur first and then business leader, handle their advisors, their investors, how do they manage that, how do they tap into that? A lot of people say, ah, they don't add much value, I just need money. This is important, because this could save them, this could be the pole for them. >> It could, or it could also be the pole that causes the tent to collapse (both laugh). So I think the first thing when you advise young entrepreneurs, is realize you're an advisor, not a part of management. And I only take young entrepreneurs who want to be coached. And as I advise them, I say all I'm asking is that you listen to my thoughts and then you make the decision, and I'll support you either way you go, once you've listened to the trade-offs. And I think you want to very quickly realize where they are in vision and strategy, and where they are on building the right team and evolving the team and changing the team, where they are in culture, and where they are on their communication skills because communication skills were important to me, they might not have been to Jack Welch, the generation in front of me, but they were extremely important to ours. And today, your communication mismatch on social media could cost your company a billion dollars. If you're not good at listening, if you're not good at communicating with people and painting the picture, you've got a problem. So how do you teach that to the young players? Then most importantly, regardless of whether you're in a big company or a small company, public or private sector, you know what you know and know what you don't. Many people who, especially if they're really good in one area, assume that carries over to others, and assume they'll be equally as good in the others, that's huge mistake; it's like an engineer hiring a good sales lead, very rarely does it happen. They recruit business development people who appeals to an engineer, not the customer. (both laugh) So, know what you know, know what you don't. For those things you don't know, surround yourself with those people in your leadership team and with your advisors to help you navigate through that. And I had, during my career, through three companies, I always had a number of advisors, formal and informal, that I went to and still go to today. Some of them were very notable players, like our President Clinton or President Bush, Shimon Peres, Henry Kissinger, or names that were just really technical leads within companies, or people that really understood PR like Thomas Freedman out of the New York Times, or things of that. >> You always love being in the trenches. I noticed that in Cisco as an observer. But now that you're in start-ups, it's even more trenches deeper (laughs) and you've got to be seeing the playing field, so I got to ask ya a personal question. How do you look back at the tech trends that's happening right now, globally, both political, regulatory technology, what advice would you give your 23-year-old self if you were breaking into the business, you were at Wang and you were going to make your move; in this world today, what's going on, what would you be doing? >> Well the first thing on the tech trend is, don't get too short-term focused. Picture the ones that are longer term, what we refer to as digitization, artificial intelligence, et cetera. If I were 23 years old, or better yet, 19 years old, and were two years through college and thinking what did I want to do in college and then on to MBA school and perhaps beyond that, legal degree if I'd followed the prior path. I would focus on entrepreneurship and really understand it in a lot more detail. I learned it over 40 years in the business. And I learned it from my dad and my mom, but also from the companies I went into before. I would focus on entrepreneurship, I'd focus on technology that enables entrepreneurship, I would probably focus on what artificial intelligence can do for that and that's what we're doing at West Virginia, to your point earlier. And then I would think about security across that. If you want really uh, job security and creativity for the future, if you're a really good entrepreneur, with artificial intelligence capability, and security capability, you're going to be a very desired resource. >> So, we saw you, obviously networking is a big part of it. You got to be networking with other people and in the industry, would you be hosting meet ups? Young John Chambers right now, tech meet ups, would you be at conferences, would you be writing code, would you be doing a start-up? >> Well, if we were talking about me advising them? >> No, you're 23-years-old right now. >> No, I'd just be fooling around. No, I'd be in MBA school and I'd be forming my own company. (both laugh) And I would be listening to customers. I think it's important to meet with your peers, but while I developed strong relationships in the high-tech industry, I spent the majority of time with my customers and with our employees. And so, I think at that age, my advice to people is there was only one Steve Jobs. He just somehow knew what to build and how to build it. And when you think about where they were, it still took him seven years (laughs). I would say, really get close to your customers, don't get too far away; if there's one golden rule that a start-up ought to think about, it's learning and staying close to your customers. There too, understand your differentiation and your strategy. Well John, thanks so much. And the book, Connecting the Dots, great read, it's again, not a business book in the sense of boring, a lot of personal stories, a lot of great lessons and thanks so much for giving the time for our conversation. >> John, it was my pleasure. Great to see you again. >> I'm John Furrier here with the People First interview on theCUBE, co-created content with Mayfield. Thanks for watching! (upbeat electronic music)

Published Date : Nov 19 2018

SUMMARY :

Brought to you by Mayfield. John Chambers is the former CEO/Chairman and technology waves, but also, I want to talk about your And when you retired in 2015, not so much retired, somewhat before the wave we're on now. because it's my family, and out of the 75,000 people, And I want to get into that, of your personal stories I mean, talk about the wave that's happening now, and the coal industry, and yet, because we missed movie at the plumbing levels at Cisco, you now have the time you and I, we almost recruited you to Cisco, and the economic benefits of that, then we're going What are you looking for, and talk about your mission? and how do you do it in France and India as role models? I mean, entrepreneurs want to make money, too, of leaders here in the Valley to be good at giving back. And I think that's key. Talk about the story of West Virginia and the role your And the hub of this has to be the university. I moved out here from the East Coast in 1999, and bring the Mountaineers, the global Mountaineers to bare, and this goes on and on and on. females in the third, fourth, fifth grade, Not just from the tech world, but you're talking But the fun thing is, now I represent myself. and community is part of it. and a little bit of arm's length from the average citizen AI is one example, IOT you mentioned a few of those. In terms of the companies, I think that your ability by SAP, how do you do the acqui-- you've done 180 of them? I think to attract people, to get them to stay at your and you were there for us when we needed you most. you can't succeed without failures. many of the people who were so positive How did you handle that? and by the middle of January, we were -30%. And I love this story. And do you learn how to deal with them? of them, it's what, who you are. Well, badge of honor. and you were too aggressive. holistically, and in the book, you mentioned that and the good news is, you got a lot of help, And having that holistic picture to pull back And I think you want to very quickly realize and you were going to make your move; in this world today, for the future, if you're a really good entrepreneur, and in the industry, would you be hosting meet ups? I think it's important to meet with your peers, And the book, Connecting the Dots, Great to see you again. I'm John Furrier here with the People First interview

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Fabio Gori, Cisco | CUBEConversation, November 2018


 

(techy music) >> Hello, everyone, I'm John Furrier, here in theCUBE Studios in Palo Alto for a special CUBE Conversation. Breaking news here in Silicon Valley and at Cisco Systems. News around Cisco partnering with Amazon Web Services, and here to talk about it is Fabio Gori, senior director of cloud solutions marketing at Cisco. Good to see you, welcome to theCUBE. >> Hello, John, how are you doing? >> So, big news, Cisco and AWS collaborate to accelerate innovation. A first kind of its kind of announcement. Love the pioneering aspect of this announcement. Obviously Amazon Web Services is the leading cloud provider who's been into hybrid cloud lately because they've been talking about that as their connection point into the enterprise. You guys are the leader in the enterprise at networking and other services. I don't even know how much market share you have these days, but you guys pretty much own the enterprise. Everyone kind of knows that. This deal with Amazon, you guys are doing the first hybrid Kubernetes on AWS. Talk about the announcement, what's the, why is this so important to Cisco? >> So, you named it, the solution name is actually a bit of a mouthful, but you mentioned the three keywords: is hybrid, is Kubernetes, is AWS, and this is the first solution of this kind that really integrates these two environments in a way that will be exceptionally beneficial for organizations that want to accelerate their innovation path, which ultimately means delivering applications faster without having to worry about constraints in terms of where to develop, where to deploy. This will really set them free to take their decisions. >> You know, one of the things we've been speculating on theCUBE a lot around cloud... There's been tons of debates, hybrid cloud, private cloud, multi-cloud, public cloud. All this stuff's been going on. One thing that's been very clear is the public cloud has demonstrated speed, agility, faster time to value, and for app developers that's been great. Cloud native, if you're born in the cloud it's just a great environment. If you've been on-premise and you had that legacy and/or existing pre-cloud environment, that trend has been more toward cloud operations, so not so much everything's moving to the cloud, although, you know, Andy Jassy would love to see everything move to Amazon, and that's his goal, but stuff stays on-prem, it's going to be for a while, but the cloud operations on-premise is essentially cloud but on-premise. So, that's this new hybrid dynamic. This is what enterprises have been re-imagining their infrastructure on. This is where a lot of the energy has been. How does that, that your solution for Kubernetes with Amazon, solve that problem? Does it help customers get to the cloud faster? Is it an operating model? Explain the nuance of how customers-- >> It's fundamentally all of that. If you think about it, and your introduction is spot-on, is customers really want to use the public cloud, right? The services in the public cloud, why? Because it gives them speed. I think that's a big change that we've seen since, I would say a few quarters, right, where people started really trading off speed and innovation for cost, right? Originally it was like, "I want to shut down my data center. "The cloud is going to be cheaper." Well, it's not about cheaper, it's faster, and people want to develop new digital experiences, which boils down to building applications faster. So, what ultimately they want to do is making the infrastructure on-prem looking like a bit more like the public cloud. Now, it's never going to be just like the public cloud with all the bells and whistles and innovation, but it's got to be such that you can actually take the best innovation of the public cloud, Kubernetes first, to the on-prem, rather than the other way around, right? That's our North Star, that's our belief, and Kubernetes is clearly a big winner in the container market. The way to develop new applications is based on containers. Kubernetes is the orchestrator right now in the marketplace. Every single big cloud provider has launched Kubernetes-based services in various forms, and so the enterprises are now looking at businesses of every size. They are trying to figure out how to really develop this capability on-prem, because in the end, as you know, it's never kind of black and white, right? We're still working with mainframes, long life to the mainframes. Going to be around for 20 years, probably. We're going to have traditional databases, ERP systems and the like for a very, very long time. What do you do, right? Everything that you develop new in the cloud needs to ultimately connect back to the existing systems because that's what you need. >> So, the simplicity of this is interesting. I want to just rewind that for a second. So, you're taking the best of Amazon, the container service, and alas, a container service with Kubernetes, bringing, making that available on-premises through the Cisco container platform-- >> Correct. >> So, this is the linchpin, so it's almost like-- >> Correct. >> You're not trying to take Cisco and say, "Oh, we're cloudified." >> Correct. >> You're taking the Cisco environment, which everyone runs, and some people think it runs great and-- >> Correct. >> They're not going to change that overnight, (chuckles) but you now enable them to take what they're doing here and make it compatible with the cloud and on-ramp to the cloud? >> So, the idea is fundamentally not so much taking EKS on-prem, that's not the thing, but the idea is having a container platform that fundamentally gives you pretty much a transparent way of interacting with the other side, and when I say transparent I really mean the linchpin of the solution, which is around the identity and authentication, right? What we've done that really differentiates this, that makes this so unique right now is that we have integrated IAM, you know, identity and authorization, sorry, and authentication in common. So, you're going to use the same set of keys on both sides, which of course is a developer dream because you don't have to use different type of keys in authentication models if you're a user. It's the same thing, and it's a dream for IT operation, because of course this is much simpler, as well as for the CSO and the security team. This makes it extremely secure, reduces the risk so that you have really a very consistent, integrated kind of solution, which is good-- >> So, there's engineering involved on Cisco's side. Can you elaborate on-- >> Actually, it's been a collaboration between the two sides, so-- >> Okay, explain, explain the partnership. >> So, absolutely, it's actually a collaboration. So, we've been collaborating to build this integrated architecture, right? It is a Cisco solution, but developed in collaboration with AWS, right, and so what we've been doing is fundamentally looking at how EKS was going to available to the container platform-- >> Mm-hm. >> Right, so that you'll be able to fundamentally orchestrate your containers in the most efficient way, regardless of where the containers actually end up being, which is actually what we're hearing from customers. Customers want to just take the containers that are coming from the developers and be free to develop whatever they want. Sorry, to deploy whatever they want. >> So, the containers are key here. So, the container service-- >> Yeah. >> And Kubernetes, which orchestrates containers, works across with the identity layer allows for, what, seamless interaction? Is that the key for developers is that I can... Take me through a quick use case. Explain it with an example. >> I don't know, you may take a new application in the banking, on the banking side, or you can take some new artificial intelligence kind of applications, or machine learning. What you fundamentally can do now is deciding, well, first of all what kind of tools you want to use. Do you want to use the AWS cloud with all the development tools, do you want to use yours? It doesn't matter, at the end there is an endover between the developers and the IT operations team, and the IT operations team, now with this solution, can fundamentally, quickly and easily provision clusters wherever they want, right, and they do it on the basis of their specific parameters, their specific goals, what do you want? It could be cost, it could be security, it could be reliability. Whatever it is, right? >> Mm-hm. >> It doesn't matter, this is not about the religion of whether it's public cloud or on-prem. It's just using the best of both worlds and deploying wherever it makes sense. >> You know, Andy Jassy and I always talk when we, at re:Invent. He always comes back to the same refrain, he always hits the same notes: "We listen to our customers, we're driven by the customers. "They take us where we want to go." >> Yeah. >> I know Cisco's been very customer-centric as well. How is the customers' reaction? What have they been telling you around why the solutions to develop... I mean, because we know Shadow IT's been going on with Amazon-- >> Yeah. >> For, you know, almost a decade. They put their credit card, they sneak up on Amazon, build some stuff, and look how easy, and then bring back to the IT department saying, "Hey, look what I did in the cloud, now you implement it." "Whoa, we've got network policies." So, there's been kind of that kind of tension, kind of R&D, if you will-- >> Yeah. >> But it's still happening. That kind of goes away here with this kind of announcement. How is the customer needs been profiled as you look at the announcement? What's the key reasons why they want this solution, and why did Amazon glob onto it, because they're not going to do something unless-- >> Yeah. >> It's a customer need. >> Yeah. >> Talk about that. >> Well, I would say, you know, it's really meeting the customer where they are, right, and again, we have two environments that, you know, have been inspired by different kind of criteria, right? There's a lot about application modernization, there's a lot about security, all about compliance on-prem. Of course the cloud is also very secure. I think we're over these kind of artificial discussions, but as AWS will say, it's a shared responsibility model, right? They guarantee the security of the cloud, and you're responsible for the security in the cloud, and so ultimately what people want to have is how can we actually integrate these two worlds in a consistent fashion, right, so that I have a consistent environment. That's really the keyword here, consistent environment where I have comomino networking between these things, wherever they are, comomino securing them, including authentication, identity and authentication, comomino monitoring this application, because the alternative is building another silo, and that's what people don't want to do. >> Mm-hm. >> Right? If I add another silo I may add innovation, but it comes to a very high cost. >> Yeah. >> People want to add innovation without disruption. They want to have this consistency and just extend the way they do things, of course going into a devops model and getting faster and faster, because that's the way to compete. >> Now, I think IT operations is an area, with the development enablement you guys have had, and with the work you guys have been doing DevNet and DevNet Create, this notion of programmability-- >> Yeah. >> You're right in line with the wave that everyone wants to ride, which is lower the cost of mundane tasks and/or scripts and things of that nature, command line interface, that's kind of like a hodge podge, make the network programmable and automate, and make the developer freer to do better things seems to be the trendline, so with that in mind, does this fit that horizontally scalable vision of the cloud? Do you see this having impact into say network sales, application, where's the key impact points for the customer, what impacts them? >> It's a huge impact, right, and depends whether you're taking like a tactical view of things, like literally application by application, or classes of application, or you're really thinking about where is this trend kind of taking you, right? Now, if you take the former kind of approach, then you're starting kind of identifying a whole bunch of different issues, like again, for instance the security one. The networking one is huge, right? People go, I don't know, Office 365 and they get disappointed. Why, because all the traffic gets tromboned through the data center because that's how things were. >> Choked them. >> Right? Now you're completely changing the application on top, and you discover that the infrastructure underneath hasn't been designed to accommodate those kind of traffic flows-- >> Yeah. >> Right, and so you're starting solving problem by problem. The fact of the matter is with the rise of the cloud the infrastructure and the processes in IT need to change altogether. Its infrastructure, its processes with of course the rise of devops, its relentless automation, right, potentially driven by, you know, more and more machine learning, and you know, AI kind of capabilities unfold. >> Just talk about that, because this is a big discussion, because I'm interviewing a lot of CIOs or CXOs or senior IT practitioners, and the ones that are successful are the ones who recognize the wave. Some people take different steps, they'll experiment, they'll do some tests. Some will just go all in and revamp, but they all recognize the one point. They've got to re-architect and re-imagine-- >> Yeah. >> The It infrastructure-- >> Yeah. >> Up and down, and the cloud is a big force and function-- >> Yeah. >> A role of data, programmability, automation. Now new concepts in some cases. Containers we all have been around for a while, but how do you guys talk to your customers, because this is something-- First of all, do you believe in that, and two, what do you talk to your customers about when you're saying, "Look, the hard truth "is how we got here is not how we go forward." >> Absolutely, well, you know, there are different ways. You can either boil the ocean, or for instance you take a solution like this. If you take a solution like this, you can actually sit down and discuss how to build a solution and architect a solution like this in collaboration with AWS. It took establishing four key principles, right? The first one has got to be hybrid, right, which means you need to strive to build this consistent environment between the two domains. Second, it has to be production-grade. We're speaking with customers adopting Kubernetes. They're saying that they get to a point where they need to integrate 20 opensource tools. Now, I wonder whether that's going to take you anywhere over the long term once you scale, you know, your operation. Can you actually do it with that kind of approach? Third, and this is a big one, you have to be able to manage this new hybrid reality, managing not just the new apps, but the old apps as well, and fourth, it's got to be extensible. You're starting from, like-- >> Yeah. >> Containers and authentication, how about everything else, right? How about cloud management and orchestration? How about application performance management, because now apps are getting everywhere, and of course, you know, that's probably the next episode of theCUBE that we can do together, they're going to the edge. >> (chuckles) Yeah. >> So, it's getting very, very complicated. So, even with a simple, well, "simple" example like this, you're starting seeing some principles that you need to establish, and that should inspire how you actually transform your infrastructure and operation. The worst thing that you can do is taking a tactical approach and just going step-by-step, and then, you know, move by move. >> Well, let's definitely do that CUBE. A couple of segments we'll have to do more of a deep dive with some slides. Certainly the edge is going to be a big point, but I want to ask you the impact to your customer base, because I think this is a game-changing announcement. I mean, Amazon Web Services, they don't do a lot of Barney deals. They don't do, you know, a lot of deals that look good on paper. They're very specific about how they do their business development, so it's a huge win for them, I think, and for you guys, but I think Cisco customers are going to be impacted, so please explain the impact to Cisco customers. What does it mean to me, I'm a Cisco customer. I've got routers, I've got switches, I've got UCS servers. I got all kinds of stuff in there. How does this impact my life, what changes, do I throw away gear, do I buy new gear, do I buy software? How do I buy the service, am I buying Amazon, do I have to now... Explain all that, how does the customer engage with the solution, and what's the impact to their environment? >> Well, that's a very big question. (laughs) Let me frame it a little bit, right? First of all, how are they impacted? They're impacted by the cloud altogether, right, and very often they're using multiple clouds, so we know it's multiple services, so they need to start thinking in terms of those principles that we said before. From a company standpoint, of course we've been well known over the last 30, 35 years, right, not to leave everybody behind. We're trying to, of course, accommodate the change of the infrastructure, and for instance, how do you move from CLI to more programmability through, for instance, you know, the rise of IBN, which is the intent-based networking where you have more policy-based models that help you fundamentally automate in the network, whether it's about, you know, connecting your data centers or connecting your branches, you have to fundamentally adopt more and more automation into your strategy, and so what we're doing is we're fundamentally helping customers making this kind of transformation. You mentioned DevNet, I think that's like the tip of the iceberg of also a new Cisco wave, right, where it's all about, if you want, transforming the talent that's been working with us in the company and outside the company, and having them taking it to the next level where instead of, you know, going classic CLI you're more and more kind of thinking in an automated fashion, because you have to get fast. The only thing that really matters is getting faster. >> I noticed you guys aren't just... Give you guys a lot of props here because you guys have a lot of meat on the bones with this announcement. Simplifying container orchestration with the Cisco hybrid solution for Kubernetes on AWS. You know, Linux Foundation wants to see it that way, Amazon's that way, but you guys have a lot of code up and running on the Sandboxes, and for the folks watching, developer.cisco.com/aws. developer.cisco.com/aws. You already got Sandboxes up already. >> Absolutely. >> Five labs for cloud native, you got the EKS-- >> Yep. >> Cloud thing up and running. >> Yeah, and we'll continue adding more and more material. The cloud is a different world, right? People want to experiment it, and by the way, if you think about how we're packaging and pricing the solution, you can actually start in a very modular way, right? You can just go with the software if you want, or you can buy the software and the hardware underneath. You can go with one, three, or five years. You can get demos of the solution. If you want, it's a different way of experimenting Cisco, but we're there. I mean, we made the change. We're totally for adding a softer motion to an already strong kind of hardware component that has been traditionally our strength, and if you think about it, having the full stack we can do some magic. If you buy Cisco software, like this solution, and then you put in Cisco hardware, such as HyperFlex and ACIR data center infrastructure-- >> Yeah. >> That a lot of customers are using you get fundamentally greater performance, you get a single number to call-- >> Yeah. >> Which is actually great. >> You know, it's interesting Fabio, and I talked with Lou Tucker years ago and then, well, continue to talk to him every year, as well as Susie Wee, and we see this on the cloud native, born on the cloud side, IT doesn't exist in a lot of these cloud native companies because the developers do all the IT, so you guys are seeing a surge in DevNet and DevNet Create where the Cisco ecosystem, your customers are turning into developers naturally-- >> Absolutely. >> And so we've seen that shift at Cisco-- >> Yeah. >> And that has happened internally. You guys recognize that the developer ecosystem, not the cloud native, but the application developers and-- >> Yeah. >> That your command line interface guys-- >> Yeah. >> And gals are turning into developers because-- >> Absolutely. >> Slinging code these days is pretty straightforward. >> Absolutely, if you look at our, actually my friend Susie Wee and how she is pitching this change. She talks about DevNet ops, others talk about DevSec ops. Whatever that is, you know, whatever kind of terminology you're using, it boils down to the same concept. You have to automate the way that you manage the infrastructure, right? >> Mm-hm. >> Infrastructure needs to become more responsive and faster. You can open five or six trouble tickets just to provision, you know, a container to a developer that's not going to carry it in the future. >> Yeah, it's kind of against them. >> It's got to be fast. >> Yeah, and then, you know, making the network programmable is the devops movement that's coming 2.0. >> Absolutely. >> And you guys are aware of, I know you are. It's interesting to see how Amazon relates to that. When you talk about that to AWS, what's the conversation like? Do they like, they obviously get it, and they're smart, they must get it immediately. >> I mean, absolutely, the reason why we're having this collaboration is very simple. I mean, they get the same requests from the customer. We're fundamentally speaking to the same people. Yeah, there may be differences sometimes, you know, the developer versus the IT operation, but in the end it boils down to the request, "Hey, you know, the public cloud is fantastic, "but I also want to have a solution for on-prem," right? "I have my needs," and if you're not totally burned into the cloud you have to, you want to have investment protection. You want to have, you know, your on-prem environment for whatever reason, right, and it's not about religion, it's about economics, it's about, you know, viability of certain solutions and the likes. >> Well, great news, congratulations. Fabio, great announcement with Amazon Web Services, good deal, hybrid cloud. Now, you guys, also at Cisco, you guys aren't married to one cloud, so I've got to ask the hard question. With impact to Google, Microsoft, you guys have relationships. How does this match up from an integration standpoint with other clouds? Is it deeper, is it more coming on the other clouds? Can you just kind of give us a description of the evolution of Cisco with the other clouds in this hybrid architecture? >> You know, I want to stay true to one of the principles that we mentioned and we orbited around this conversation, right, for the last 15 minutes, and that is we're customer-centric, right? Customers want to use the clouds that they want to use, we're there to help them, right? Now, AWS is of course, if you look at the share it's a pretty big market leader, but we will work with all the providers that our customers want to use. That's actually the North Star that we have. Now, if you look at the kind of, if you want, products or stacks or architectures, you will see that there is a huge degree of commonality across all of this, right? So, we're using kind of the same baseline software, but configuring slightly different ways for a, different way, for a simple reason, right, because the clouds are different, and not just the clouds are different, the cloud providers are different. So, we're paying full respect, you sit down, you discuss objectives, and then you actually go after those goals. >> Yeah, you just got to get out there and do those... You got to just do the work and integrate in. >> So, you have to expect a slight degree of integration-- >> Yeah. >> Because of the nature of the cloud business and the cloud providers, but I think when you look from a customer standpoint, what they want and what they're asking Cisco to do, they want to have commonalities. >> Mm-hm. >> Right? They want to have the same mean of networking, the same mean of securing these environments. They want to have the same way of extracting analytics, especially for application performance, and they want to have comomino managing and orchestrating all of these resources because the alternative is fundamentally getting lost into different tools and different clouds that by design cannot work in other environments, and so that's what customers want, and that's what we're pursuing as a company. >> Fabio, talk about the announcement in terms of just summarizing it real quick. You talked to a lot of customers, you've been doing press tours all day today, analysts, financial Wall Street, all the whole nine yards. Now you're here on theCUBE. What's the summary, what's the big walkaway looking back now after the announcement? Talk about the impact, what is this about? What is actually happening in your mind? How are people reacting to it, how big will this be? >> You know, I have two things in mind when I give myself that kind of question, right? The first one is I have this concept in my mind of making Kubernetes the engine of your innovation, right? This is about really transforming this new container orchestration technology that sounded esoteric until (chuckles) a few months ago into the cornerstone of the innovation, right? We've been talking about hybrid for a long while, but we believe that it's about mostly taking the best of the public cloud and making it work on-prem, rather than going the other way around, that's for sure, and I would say in general is this is a big first step into closing that gap between the infrastructure and the applications, which is kind of by definition closing the public cloud, but when it comes to the on-prem world we're still pretty far away, right, and so clearly there's a lot of competition in the marketplace, and we want to win that battle to close this gap, and closing that gap means fundamentally enabling customers to innovate and developing their new digital experience faster, and that's actually the nature of their business. >> Yeah, and they get value. >> It's not an IT conversation anymore, it's a business. >> And the value extraction and creation from new applications, and I think you've got to give credit to the Kubernetes community, because what's great about Kubernetes and then watching that evolve. We were there-- >> Yeah. >> theCUBE present at creation when it started, you know, hanging around OpenStack and all the different activities around the Linux Foundation before it went there, was that you had containers obviously happening, but the industry got behind kind of a defacto standard. >> Yeah. >> We've seen this before, TCPIP sounds like one of those things that just became a defacto standard and then it became a standard-- >> Well, another example with Linux itself, right? I mean, once, you know, big companies started going behind it and offering enterprise cloud support we saw really very, very rapid ramp-up. I think we're seeing the same with Kubernetes. I think now there are a bit less doubts about where the world is going. This is a clearly a winner, and people, I think, are now-- >> Yeah, and it's clear you guys are getting behind it. It's just Amazon doesn't do deals, like I said, unless it's a serious thing, so congratulations. You guys are getting behind Kubernetes. >> Yeah. >> Congratulations. >> Yeah, thank you for that. >> All right, Fabio Gori. Here inside the studio with Cisco, breaking down the hot news, game-changing news, Cisco's partnering with AWS with Kubernetes to really bring a level of industry standard and seamless integration between on-premises and the cloud, and excited to keep bringing you more action. Coming up we're going to be at the CNCF event, Kubcon, check us out there and also Amazon re:Invent, theCUBE will have multiple sets there. I'm John Furrier here in Palo Alto for this CUBE Conversation, thanks for watching. (techy music)

Published Date : Nov 9 2018

SUMMARY :

and here to talk about it is Fabio Gori, This deal with Amazon, you guys are So, you named it, the solution name You know, one of the things we've been because in the end, as you know, So, the simplicity of this is interesting. and say, "Oh, we're cloudified." is that we have integrated IAM, you know, Can you elaborate on-- and so what we've been doing is that are coming from the developers So, the containers are key here. Is that the key for developers is that I can... and the IT operations team, now with this solution, and deploying wherever it makes sense. he always hits the same notes: How is the customers' reaction? kind of tension, kind of R&D, if you will-- How is the customer needs been and again, we have two environments that, you know, but it comes to a very high cost. and faster, because that's the way to compete. Now, if you take the former kind of approach, The fact of the matter is with the rise and the ones that are successful and two, what do you talk to your customers Third, and this is a big one, you have to be able and of course, you know, that's probably that you need to establish, and that should but I want to ask you the impact to your customer base, that help you fundamentally automate in the network, but you guys have a lot of code up and running and pricing the solution, you can actually You guys recognize that the developer ecosystem, Whatever that is, you know, just to provision, you know, a container Yeah, and then, you know, making the network And you guys are aware of, I know you are. burned into the cloud you have to, of the evolution of Cisco with the other and not just the clouds are different, Yeah, you just got to get out there and do those... Because of the nature of the cloud because the alternative is fundamentally Talk about the impact, what is this about? and that's actually the nature of their business. And the value extraction and all the different activities around I mean, once, you know, big companies Yeah, and it's clear you guys are getting behind it. and excited to keep bringing you more action.

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Jenna Pilgrim, Network Effects & Kesem Frank, MavenNet | Global Cloud & Blockchain Summit 2018


 

>> Live from Toronto, Canada, it's theCUBE, covering Global Cloud and Block Chain Summit 2018. Brought to you by theCUBE. >> Hello everyone, welcome back to theCUBE live coverage in Toronto for the Block Chain-Cloud Convergence Show. This is the Global Cloud Block Chain Summit part of the Futurist Event that's going on the next two days after this. Our next guest is Kesem Frank, AION co-founder and CEO of MavenNet. Doing a lot of work in the enterprise and also block chain space around the infrastructure, making it really interoperable. Of course, Jenna Pilgrim, co-founder and COO of a new opportunity called Network Effects. Welcome to the cube, thanks for joining us. >> Thanks, thanks for having us. >> Thanks, John. >> You guys were just on a panel, The Real World Applications of Block Chain. IBM was on it, which, been doing a lot of work there. This is real world, low hanging fruit, block chain, everyone's pretty excited about. A lot of people get it, and some don't. Some are learning. So you've got the believers, the I want to believe, and then the nonbelievers. Let's talk about the I want to believe and the believers in block chain. Some real world applications going on. As it's evolving, so there's evolution of the standards, technology, but people are putting it to use. What's going on in the sector around some of the real world cases you guys talked about? >> I think we're seeing a lot of collaboration as far as real world applications go, because I think people are sort of starting to understand that if a distributed network is going to work or is going to be secure, it needs diversity and it needs mass scale. If lots of different parties can work together, then they can actually form a community that's really working. As far as real world applications, there's some really interesting one as far as supply chain. Kathryn Harrison at IBM talked about their pilot about shipping, bringing together the global supply chain of distribution. There's a bunch of interesting ones about food providence and bringing together different parties just to make sure that people know what they're eating and that they are able to keep themselves safe, so I think those are two definitely interesting ones. >> Kesem, block chain, supply chain, value chains, these are kind of key words that mean something together. >> Right. >> Making things work in a new way, making things more efficient, seems to be a trend. You're kind of in that world. Is it efficient? (laughing) How's the tech working? What are some of the core threshold issues that people have to get over? >> So you know, John, that's exactly the question to ask. A lot of folks out there are looking at block chain and the promise it represents, and the one big question that keeps echoing over and over is when is this going mainstream? When are we going to see something, a domain, a use case, that is actually natively on a block chain? I think that, essentially, we kind of owe it to ourselves and to everyone that cares about this stuff to ask what's working today, August 2018 and what is still kind of pending? I co-founded a project called AION. For us, interoperability is really one of the key facets that you need to be able to solve for to make block chains real. And again, here's the 60 second argument. If you're going to grow all these solutions that are centric around the use case, they solve for different pinpoints and different stakeholders care about them. They don't really create the cohesive kind of ecosystem until they can all talk to each other, and then you have to ask yourself is the original hypothesis where it's going to be one main net, one chain that's going to rule them all, and everybody gets to play on it and everybody deploys their Dapps on stuff like Fabric or R3 or Ethereum, or whatever it might be. That is absolutely not the way we're seeing enterprise actually shaping into this domain of block chain. What we're seeing is big consortiums that already have value, tangible today, out of doing stuff on chain, and the biggest thing to solve is how do I take, to Jenna's point around supply chain or food providence, whatever it is, how do I actually open it so I can now start writing insurance events, payment events, banking, underwriting, auditing, regulation? There's this gigantic ecosystem that needs to be enabled, and again we are actively saying it's not going to be by an organic model where you and I do everything on top of a single solution. There will be a multitude of solutions, and what we need to solve for is how do we convert them from disparate islands that don't talk to each other into a cohesive ecosystem? >> This is a great point. We were talking on our intro, and we talked last night on our panel, about standards. If you look at all the major inflection points where wealth was created and value was created around innovation and entrepreneurship and industry inflection points, there's always some sort of standard thing that happened. >> Right. >> Whether it's the OSI model during the early days of the internet to certain protocols that made things happen with the internet. Here, it's interesting because if you have one chain and rule the world, it's got to be up and running. >> Yeah. >> It's not. There's no one thing yet, so I see that trend the cloud has, private cloud, public cloud, but public cloud was first but people had data centers. >> Right. >> Both not compatible, now the trend is multi-cloud. You can almost connect the dots of saying multi-chain >> Right. >> Might be a big trend. >> Right. >> This is kind of what you're teasing out here. >> That's exactly what we're about, and I think it's very interesting, the point you're making about dissimilarities between the two domains. We are in a cloud convention, and to me it means two things. One, we absolutely see the mainstream people, the mainstream players in industry, starting to take this seriously. It used to be a completely disparate world where you guys are a bunch of crazies with your Bitcoin and ether and what not. They're definitely taking this seriously now. The second thing, when you think of cloud as a model, how cloud evolved, we used to have these conversations around are you crazy, you're telling me that my data is not going to be on premise? >> It's not secure, now it's the most secure. >> Oh my God! It's in the cloud, what's a cloud? (laughing) You think of the progression model that was applicable back then, right? 10 years, 15 years back, where we started privately and we tell them OK, we'll take this side step of hybrid and then fully public. Took them a while, took them almost 20 years to get their heads around it. >> There's no one trajectory. What's interesting about block chain and crypto with token economics, there's no one trend you can map an analog to, you can't say this is going to be like this trend of the past. It's almost developing it's own kind of trajectory. A lot of organic community involvement. Different tech involvement. >> Totally. >> Different engineering mindsets coming together. You're seeing an engineering-led culture big time going on. That's propelling it up to the conversations of let's lay down the pipes, let's start running apps, but I'll do it within a two year window (laughing). >> I think the big thing to understand about that is yes, you need a whole host of developer talent to build distributed systems, but at the end of the day those systems still have to be used by people. They still have to be used by society, you still have to understand how to talk to your chief executives about what's happening within your company or what your tech teams are doing. There's a growing need for marketers, for PR people, for people who speak, I don't want to say plain English, but people who understand how-- >> Translate it to the real world. >> Yeah, they need to translate it, and how to bridge the gap between legacy systems and how do you take what you were doing before and transform it to a distributed ledger system? How do you do that without just paving the cow path? >> It's interesting, it's almost intoxicating, 'cause you got two elements that get people excited. You got the token economics, which gets people to go, "Whoa," the economics and the liquidity of money and/or value creation capture equations completely changing some of the business model stuff, which could be translated to software and Dapps and software general stuff or SaaS, et cetera. Then you got the plumbing or the networking side of it where things like latency, interoperability, absolutely matter, so with all that going on in real time, it's kind of happening at 30,000 feet and trying to change the airplane engine out. People are failing, and so there's some false promises, there's also false hopes that have not been achieved, so this clouds up the real big picture which is this is an innovative environment. We're seeing that trend. But when you get to the end of the day, what are people working on, to me, is the tell sign. Kesem, what's your project, talk about AION and the work you're doing, specifically give some examples of some of the things that you're doing in the trenches. >> Sure. >> What are you trying to solve, what are some examples you're running into and how does that relate to how things might evolve going forward? >> Sure, so there is a multitude of different problems that we work on but if you want to stick just to the fundamentals? Let's take one gigantic issue that everyone's kind of tackling from different perspectives, let's talk about scale. Scale is, especially in block chains especially challenging just because of how the technology works. How decentralized can you get before you're faced with gigantic latencies and before transaction cost are kind of through the roof? When you think about it, that is all a result of how we kind of contemplate these early stage networks. It was always the one network that is going to scale to infinity. Absolutely not the way it's going to work out. So from my perspective, again, sticking to this one issue, if you could actually give me a decentralized rail that maintains consensus throughout two networks, I can now actually have two trusted kind of go-tos instead of always putting the full brunt of the throughput on one single network. For us, that's kind of a no brainer application to interoperability. If you could actually give me all these trusted networks that work in tandem, I could now start splicing throughputs across many different parallel kind of rails. Not to similar than how we can solve for super computing. We understood there is a limit on how fast can a single CPU go and we started going wide. >> That's an interesting point, I want to just double click on that for a second because if you think about it, why would I have multiple rails and multiple systems? Maybe the use cases are different for them. >> Correct. >> You don't want to have to pick one cloud or one chain to rule them all because it's not optimized. We saw that with monolithic systems and cloud is all about levels of granularity and micro service and micro everything, right? >> Correct. >> And I would also say that gets into a security issue as well, right? You're talking about multiple layers but you also will have multiple layers of permission. You'll have multiple layers of how much information someone can see and what I think is emerging, if data is the new oil, then what's emerging is for the first time we're now able to trust data that we do not own. For corporations who say, "I don't know to market to you "if I don't know everything about you." But at the end of the day, they want to be able to leverage your data but they don't need to secure it and I think that cybersecurity issue is a huge, huge thing that's definitely coming. >> I want to get both of your thoughts on this, because we were talking about this last night. We were riffing on the notion that with cloud compute and data really drove scale. So Amazon is a great example and their value now is things like Kinesis and Aurora, some of their fastest growing services. You got SageMaker, probably will be announced at re:Invent coming up as the fastest growing service, right now it's Aurora. All data concepts. So the dataization really made cloud, great. >> True. >> Okay what's the analog for crypto and block chain? Tokenization is an interesting concept. There's almost an extension of cloud where you're saying, hey, with tokenization, the tokenization phase, how do you explain that to a common person? You say, is token going to be the token and the money aspect of and the economics the killer app? How's it transverse the infrastructures, plural? >> Yeah, or is the wallet going to be the browser? Or how are all of these things happening? >> How do you make sense of this? What's your reaction to that trend? >> So I actually get excited when I think about what token, on the most profound level, actually means. When you kind of think of where value happens in the context of these gigantic enterprises, right? You think of Apple, Amazon, Google, Facebook, any of them, and you kind of think of what the product is, it's all about the data and it's all about how do you convince people to give up data so they can monetize on it. And then you have two distinct, like literally gigantic groups of stakeholders at play. You have the users, that essentially get something free, right? I get to post on Facebook or I get to write an e-mail on Gmail. Then you have the stakeholders that actually extract all that value from my activities. A token, I think most profoundly represents, how do we actually get to a unified group where the user himself is the stakeholder that gets to extract the data? And again, the proposition is pretty straightforward. The more you use a network and the more the network becomes valuable and grows, the more value the token that drives at it. >> So it changes the value capture equation? >> Correct, different model altogether. >> The value creators get to capture the value and obviously network effects plays a big part in this? >> Yes. >> Which is your wheelhouse. (laughing) >> Yeah, definitely. I think it really comes down to core principles. Now you're able to really get down, to what Kesem was talking about, about when you're designing a token or if you're designing an incentive mechanism, you're really going down to the sort of deep game theory of why people do specific things and if we can financially incentivize people to do good rather than punish them or fine them for doing bad then we can actually create value for everyone. We're designing a new economy that now has the ability to propel itself in a fair and prosperous way, if done correctly, obviously that's the disclaimer afterwards, but. >> I love what you're saying there because if you look at collective intelligence a lot of the AI concepts came around from collective intelligence, predictive analytics, prescriptive analytics all came around using data to create value. I always talk about fake news because we have a cloud of media business that's kind of tokenized now but fake news it two things, it's payload, fake news, the fake content and then the infrastructure dynamics that they arbitraged, with network effects. They targeted specific people, fake payload, but the distribution was a network effect. Again, this was the perverse incentive that no one was monitoring, there was no- >> Well and I think in that case, yes there is news that is inherently false information but then there's also a whole spectrum of trueness, if you want to call it that so now we have this technology that allows us to overlay on top of that and say, "Well what is the providence of my information?" And with different layers of block chain systems you're actually able to prove the providence of your information without exposing the user's privacy and without exposing the whole supply chain of the media because there's like media buyers, go through all kinds of hands. >> And we believe the answer to fake news, frankly, is data access, collective intelligence and something like a block chain where you have incentive systems to filter out the fake news. >> Totally. >> Exactly. >> Reputation systems, these things are not new concepts. >> It's all about stake at the end of the day, right? It's how do you keep a stakeholder accountable for their action? You need backing so I think we're definitely on the same page. >> I love, I could talk about fake news all day because we think we can solve that with our CUBEcoin token coming out soon. I want to shift gears and talk about some of the examples we've seen with cloud. >> Sure. >> And try to map that to some navigation for people in how to get through the block chain token world. One of the key things about the cloud was something they called shadow IT. Shadow IT was people who said, hey, you know what? I could just put my credit card down and move this non core thing out in this cloud and prove to my boss, show them, not pitch 'em on the Power Point deck, to say look it, I just did this for that cost in this timeframe, and that started around 2009/2010 timeframe, the early digerati or the clouderati kind of did that but around 2012 it became, wow, this shadow IT is actually R and D practice. >> Mm-hmm. >> Right. >> You started to see that now, so the question that we see for people evaluating in the enterprise is how do you judge what's a good project? Certainly people are kicking the tires and doing a little bit, I won't call it shadow IT, but they're taking on some projects as you were talking about on the panel. How should they, the enterprises in general, the large companies, start thinking about how to enable a shadow IT-like dynamic and how should they evaluate the kind of projects? I think that's an area people just don't know what to look for. Your thoughts? >> I want to add a premise to that, because I think that's absolutely the right question to ask. We also need to add the why. Why should we, as people that do native crypto currency, even care about enterprises? A lot of people kind of theorized when Bitcoin was created to say it was anti institutional is an understatement, right? Aren't we meant to kill enterprise? The thing is, I don't think it's going to be a big bang. I don't think it's going be we wake up and nobody's using banking anymore or nobody's using the traditional healthcare or government and you know whatever insurance policies. We care about block chain in the context of enterprise because we think block chain is a fundamentally better model of doing things. It kind of does away with the black box where I need to be in business, I need to blindly trust you and it introduces a much more transparent and democratic model of doing things. We absolutely want to introduce and make block chain mainstream because that's important for us. When you think of how we do it, to your question, AION is all about interoperability, right? We create a solution that helps scale and helps different networks, decentralized networks, communicate to each other. What we also do with MavenNet, the company I run, is essentially make that enterprise friendly. It's extremely hard to do adoption and implementation within an enterprise, they're very immune to change. >> Antibodies as they say. >> Oh. >> The antibodies to innovation, they kill innovation. >> Totally, so going back to your original question, it all starts with a P and L. If somebody is going to authorize, you know, an actual production system in enterprise for block chain, it needs to create a tangible value, a tangible return, quickly and that's the key. The model that actually scales is you start by flushing out inefficiency plate. You show the enterprise how you could actually achieve, I don't know 20%/30%, that's the order of magnitude that they care about, efficiency by moving some part of your value chain on top of a block chain. >> It has to have an order of magnitude difference or so. I mean cloud was a great example, too, it changes the operating model. >> Yeah. >> They achieve what they wanted to achieve faster and more efficiently and operated it differently. >> Correct. >> And people were starting at it like a three headed monster like what is this thing, right? The cloud thing. And throwing all kinds of fud out there, but ultimately at the end of the day, it's a new operating model for the same thing that they're trying to do with the old stuff. >> Mm-hmm. >> I mean, it's almost that simple. >> Yeah, I think in some cases you need to really, in my previous life at the Block Chain Research Institute, we encouraged a lot of our clients to really take a step back and say, well will I actually, A, will I have this problem in eight years or seven years or 20 years or 50 years, if we're really fundamentally building a new financial system or a new way of doing things that is fundamentally different? Are we building it on old technology? We need to make sure that, and that's why you've seen banks were the first in the door to say, "Yeah, payments, that sounds great, that sounds great." But the real applications that we're seeing from banks are in loyalty, they're in AMLKYC, they're in the sort of fringe operations. Something like payments is going to take a really long time to push through because of those legacy systems because payments is the fundamentals of what banks do. >> This is an interesting point, I want to get your thoughts to end the segment because I think one of the things that we've certainly seen with cloud that over the generational shifts that have happened, the timeframe for innovation is getting shorter and shorter, so timeframe is critical so if the communities are fumbling around hitting that time to value, it seems to be trending to faster and we don't want to hear slower because these systems are inadequate, they're antiquated. >> Mm-hmm. >> These are the systems that are disrupted so the timing of, whether it's standards, or interoperability or business models, operating models, they got to be faster. >> Yeah. >> That's the table stakes. >> I think it all comes down to collaborative governance. >> People have to figure out block chain faster. >> Yeah. >> What's holding us back? Or what's accelerating us? What's the key for the community at large from the engineering community and the business community to make it go faster? Your thoughts? >> Right, so I think we're still searching for the next killer app. If Bitcoin is the reason we're all sitting here today and I profoundly believe that. >> Yeah. >> What is the next thing that drives change on a global scale? That's kind of what we're trying, collectively as an industry, to figure out. Sure, many kind of roadblocks on the way. Some of them educational, perceptional, regulation, technology, but the next big wave that's going to accelerate us to the next ten years of block chain is that next killer app. Organizations such as myself, Jenna, that's our day job, we wake up and that's what we do. >> I mean I've always said, and Dr. Wong, who's the founder of Alibaba Cloud agreed with me, I've been saying that the TCPIP protocol, that standard really enabled a lot of interoperability and created lots of diverse value up the stacks of the OSI model, Open Systems Interconnect, seven layer model, actually never got standardized. It's kind of stopped at TCPIP and that was good, everyone snapped at the line, that created massive value. >> But that's a collaborative governance thing. That's people coming together and saying that these are the standards that we wish to adhere to. >> We need the moment right now. >> Yeah, so you see organizations like the Enterprise Ethereum Alliance coming out with a prospective list of standards that they think the community should adhere here. You know you have the ERC20 standard, you have all these different organizations, the World Economic Forum is playing a role in that and the UN is playing a role, especially when it comes to identity and those kind of really big, societal issues but I think that it comes down to that everyone plays a role that I'm doing my best, I think it's going to be somewhere in the realm of data so that's where I've chosen to sort of make my course. >> I think this is a good conversation to have, and I think we could continue it. I mean, I read on Medium, everyone's reading these fat protocols, thin protocols but at the end of the day what does that matter if there's no like scale? >> Yeah. >> You can have all the fat protocols you want, more of a land grab I would say but there's certainly models but is that subordinate or is that the cart before the horse? This is the conversation I think is in the hallways. >> Totally agree, totally agreed. >> Guys, thanks so much for coming on theCUBE, really appreciate it. Breaking down real world applications of block chain we're at the Global Cloud and Block Chain Summit. It's an inaugural event and think it's going to be the kind of format we're going to see more of, cloud and block chain coming together. Collision course or is it going to come in nicely and land together and work together? We'll see, of course theCUBE's covering it. Thanks for watching. Stay with us for more all day coverage. Part of the Futurist Conference coming up the next two days. We're in Toronto, we'll be back with more after this short break. (theCUBE theme music)

Published Date : Aug 14 2018

SUMMARY :

Brought to you by theCUBE. This is the Global Cloud Block Chain Summit part of the real world cases you guys talked about? that if a distributed network is going to work Kesem, block chain, supply chain, value chains, that people have to get over? and the biggest thing to solve is how do I take, If you look at all the major inflection points where wealth of the internet to certain protocols that made but people had data centers. You can almost connect the dots of saying multi-chain is not going to be on premise? the most secure. It's in the cloud, what's a cloud? with token economics, there's no one trend you can map let's lay down the pipes, let's start running apps, I think the big thing to understand about that is yes, of some of the things that you're doing in the trenches. just because of how the technology works. Maybe the use cases are different for them. and cloud is all about levels of granularity But at the end of the day, they want to be able So the dataization really made cloud, and the money aspect of and the economics the killer app? that gets to extract the data? Which is your wheelhouse. We're designing a new economy that now has the ability a lot of the AI concepts came around of trueness, if you want to call it that out the fake news. It's all about stake at the end of the day, right? some of the examples we've seen with cloud. on the Power Point deck, to say look it, I just did this Certainly people are kicking the tires The thing is, I don't think it's going to be a big bang. You show the enterprise how you could actually achieve, it changes the operating model. They achieve what they wanted to achieve it's a new operating model for the same thing because payments is the fundamentals of what banks do. that over the generational shifts so the timing of, whether it's standards, If Bitcoin is the reason we're all sitting here today Sure, many kind of roadblocks on the way. I've been saying that the TCPIP protocol, that these are the standards that we wish to adhere to. and the UN is playing a role, especially but at the end of the day what does that matter You can have all the fat protocols you want, Part of the Futurist Conference coming up the next two days.

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